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Chemung Financial Corporation

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Sector Financial Services
Industry Banks - Regional
Employees 343
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FY2014 Annual Report · Chemung Financial Corporation
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2014 Annual Report

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Financial Highlights

(in thousands, except share, per share, and ratio data)

Operating Results – Year Ended December 31
Net interest income
Provision for loan losses
Other operating income:

Securities gains, net 
Wealth Management Group fee income
Other income

Other operating expenses:

Merger and acquisition related expenses
Legal settlements
Other expenses

Income tax expense
Net income

At Year End:
Assets
Loans, net
Allowance for loan losses
Deposits
Shareholders’ equity
Employees (full-time equivalent)

Share and Per Share Data:
Net income
Book value, at year end
Tangible book value, at year end
Dividends declared
Shares outstanding (average)

Ratios:
Allowance to total loans
Return on average assets
Return on average equity
Return on average tangible equity

2014
$49,568
$3,981

$6,869
$7,747
$12,140

$115
$4,250
$56,112
$3,709
$8,157

$1,524,539
$1,121,574
$13,686
$1,280,014
$133,628
393

$1.74
$28.44
$22.71
$1.04
4,683,067

1.22%
0.54%

5.74%
7.12%

2013
$46,631
$2,755

$(13)
$7,344
$10,746

% of 
Change
6.30%
44.50%

5.49%
12.97%

$1,387

(91.71)%

16.87%
(2.96)%
(6.57)%

3.28%
12.62%
7.12%
1.09%
(3.57)%
0.77%

(6.95)%
(4.15)%
(3.89)%

0.50%

$48,013
$3,822
$8,731

$1,476,143
$995,866
$12,776
$1,266,256
$138,578
390

$1.87
$29.67
$23.63

$1.04
4,659,685

1.28%
0.67%

6.50%
8.12%

Trust Assets Under Administration (market value):
as Fiduciary
as Custodian

$1,485,236
$470,570
$1,955,806

$1,424,491
$463,923
$1,888,414

4.26%
1.43%
3.57%

Common Stock Market Prices & Dividends Paid During Past Two Years
December 31, 2014
4th Quarter
3rd Quarter
2nd Quarter
1st Quarter

$30.70
$31.14
$31.20
$35.90

High 

    Low 

$27.38
$27.00
$27.00
$26.81

   Dividends

$0.26
$0.26
$0.26
$0.26

December 31, 2013
4th Quarter
3rd Quarter
2nd Quarter
1st Quarter

High 

    Low 

   Dividends

$36.00
$35.85
$34.53
$33.99

$30.23
$30.31
$30.18
$28.41

$0.26
$0.26
$0.26

As of February 28, 2015, there were 1,793 registered holders of record of the Corporation’s stock, which includes  
1,196 Non-Objecting Beneficial Owners (“NOBO”) shares held in street name.

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April 2015

Dear Fellow Shareholders: 

The  banking  business  is  changing  quickly  and  grow-
ing more complex every day. Cyber threats, the revenue 
squeeze,  regulatory  pressures,  mobile  payments  and 
baby  boomer  retirements  dominate  the  banking  news 
and  are  challenging  most  banking  companies.  We  are 
pleased to report that your Board of Directors and man-
agement team are not only keeping up but are preparing 
us for a bright future. Your Board embraces the regulatory 
demands to increase their knowledge and provide strong 
oversight.  The  management  team  is  talented,  energetic 
and  committed  to  shareholder  value.  They  continue  to  
execute  well  against  our  long-term  strategic  plan.  By  all 
accounts,  2014  was  an  unusual  and  very  challenging 
year for your company. While our financial results for the 
year  were  clouded  by  several  significant  non-recurring 
and extraordinary events, which I will explain below, our 
core earnings were basically on target. This letter will re-
port on our financial results, describe some of our major 
accomplishments  of  the  year  and  the  progress  we  are 
making in meeting these new challenges.

Financial Results

As expected, the historically low interest rate environment 
continued to pressure earnings for Chemung Canal and most 
banking  companies.  It  appears  that  much  of  the  asset  re-
pricing is behind us and future balance sheet growth should 
translate into net interest income and earnings growth. 

Net income for the year was $8.2 million and earnings per 
share  (EPS)  were  $1.74.  Excluding  one-time,  non-recurring 
items, net income and EPS were in line with our expectations 
for the year which, coincidentally, were equal to the above. In 
2014, $4.8 million in dividends were declared continuing our 
long history of uninterrupted dividend payments. Our return 
on average assets was 0.54% and our return on average eq-
uity was 5.74%. Our earnings performance was powered by 
double-digit loan growth, stable core deposits, higher revenue 
in our Wealth Management Group, higher interchange (debit 
card) income and disciplined expense control. 

Commercial  loans  increased  $100.5  million,  or  19.4%, 
and consumer and mortgage loans increased $25.2 million 
or 5.3% from year earlier levels. In achieving this exceptional 
level of growth, we should emphasize that we did not relax 
or depart from our conservative underwriting principles. Evi-
denced by the ratio of non-performing assets to total assets, 
0.71% at year-end, credit quality remains strong. Demand de-
posits grew $15.1 million or 4.3% while total core deposits 
(demand, NOW, savings and money market) grew $46.4 mil-
lion or 4.5% from year earlier levels.  

At December 31, 2014, our balance sheet reflects total 
assets of $1.5 billion, total loans of $1.1 billion, total depos-
its of $1.3 billion and total shareholders’ equity of $133.6 
million.  Tangible  book  value  per  common  share  at  year-
end was $22.71. In a move to optimize our balance sheet, 

lessen  capital  volatility  and 
strengthen  our  regulatory 
capital  ratios,  we  took  ad-
vantage  of  an  all-time-high 
stock market and sold long-
held equity securities gener-
ating  a  pre-tax  gain  of  $6.3 
million.  Our  capital  ratios 
exceed the higher minimum 
regulatory  capital  require-
ments  for  banks  under  the 
new  Basel  III  rules,  which 
went into effect January 1st. 
The market value of total as-
sets  under  management  or 
administration in our Wealth 
Management  Group  was 
$2.0 billion at year-end.

Ronald Bentley, President & CEO

As  previously  mentioned, 
2014 earnings were impacted 
by some extraordinary events. 
The Bank was a party in two 
legal  proceedings 
involving 
our  Wealth  Management 
Group.  In  both  proceedings, 
the Bank, as trustee pursuant 
to  written  trust  instruments, 
had  sought 
judicial  settle-
ment of trust accounts in New 
York’s  Surrogate’s  Court.  For 
both  proceedings,  the  Bank 
agreed  to  participate  in  non-
binding  mediation.  The  me-
diation  yielded  a  settlement 
with  both  parties,  which  re-
sulted in a pre-tax loss of $4.3 million. Our insurance covered 
the remainder of the settlement. We continue to maintain that 
these claims were without merit, but believed it to be in our 
best interest to settle and put this behind us given the distrac-
tion and excessive costs of litigating such a complex trust issue.

David Dalrymple, 
Chairman of the Board

A Comment about Our Stock Price

We remain confident in the long-term value of our stock. We 
believe two factors contributed to the decline from recent highs. 
First, and as expected, our core earnings declined due primarily 
to margin compression. Second, our stock was deleted from 
the Russell 3000, an index comprised of the largest 3,000 U.S. 
companies  based  on  market  capitalization.  With  the  strong 
equity  market  of  2013,  many  non-financial  companies  saw 
their market capitalization rise significantly. Consequently, the 
threshold to be included in the Russell 3000 rose significantly, 
and many financial institutions that did not see their market 
capitalization  rise  consistent  with  non-financial  companies, 
were deleted from the index. The mutual funds that mirror the 
Russell 3000 no longer needed to own CFC stock. As our earn-
ings improve and our market capitalization climbs, we expect to 
be added back into the Russell 3000 in the future. We strongly 

1

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believe that CFC is undervalued and an attractive investment 
considering our 3.7% dividend (based on a $28 stock price), 
our strong balance sheet and commanding market share posi-
tion in many markets.

Growth and Acquisitions

We  are  pleased  to  report  that  the  Bank  of  America 
(“BoA”)  branch  purchase  was  accretive  to  earnings  in  the 
first year as we were successful in 
redeploying  the  acquired  deposits 
out of lower-yielding securities and 
into higher-yielding loans at a fast-
er  pace  than  originally  projected. 
The  integration  of  the  six  offices 
into our operations went flawlessly 
and we have been well received in 
these markets. 

We  have  built  a  better  
engine to grow our company  
organically—we  have  the  
people  and  products  to  
compete with anyone.  

We  again  delivered  strong  or-

ganic growth in 2014. We have built a better engine to grow 
our company organically—we have the people and products 
to compete with anyone.

Regulatory Environment

The flood of new regulations continues. On the horizon 
are new accounting rules for the calculation of the allow-
ance  for  loan  and  lease  losses  and  new,  higher  capital 
standards. We are confident in our ability to comply with 
these new regulations.

We  understand  the  Superintendent  of  the  New  York 
Department  of  Financial  Services  will  promulgate  new 
cyber security regulations for banks. Touted as the stron-
gest cyber security regulations in the nation, we will move 
quickly to adopt these practices and comply with the new 

In Memoriam : 
Jan P. Updegraff, 1943-2014 

This  past  year,  we  lost  longtime 
leader,  colleague  and  friend,  Jan  P. 
Updegraff.  Jan  devoted  almost  his 
entire career to Chemung Canal Trust 
Company,  serving  as  President  and 
Chief Executive Officer from 1996 to 
2006. The Bank grew and prospered 
under  his  leadership.  Following  his 
retirement  in  2007,  he  continued 
to serve with distinction on our board of directors. Jan was 
a model community banker and played a leadership role in 
many  community  organizations.  He  made  many  important 
contributions to the quality of life we enjoy today. 

2

rules because it protects the Bank and our clients. While 
burdensome and costly, it is the right thing to do.  

Risk Management

Risk management has taken center stage in the banking 
industry, and we are pleased to report that we have built a 
comprehensive and robust enterprise-wide risk management 
program. In a business where trouble can come from so many 
different places, we are proactively 
managing both current and emerg-
ing risks to the organization.

Other Accomplishments

This  past  January,  we  moved 
into  our  new  Capital  Region 
headquarters  in  downtown  Alba-
ny.  Located  at  132  State  Street, 
our  new  regional  headquarters 
is  steps  away  from  the  Capitol  Building.  It  is  exciting  to 
be  a  part  of  the  revitalization  of  the  former  Wellington 
Row  site,  which  includes  a  new  204-room  Renaissance 
by  Marriott  and  a  new  Convention  Center.  We  are  also 
in the process of relocating our Clifton Park, NY office to 
a more convenient, freestanding building with a two-bay 
drive-up and ATM a short distance away from our current 
storefront location. 

The  mobile  (Bank-in-Your-Hand)  channel  is  transform-
ing the banking industry and the payments system. Branch 
traffic continues to decline and we are rethinking our dis-
tribution  and  delivery  strategy.  The  fast  adoption  rate  of 
mobile and new payments alternatives, such as Apple Pay 
and PayPal, has surprised many and has profound implica-
tions for the future of banking. We began offering mobile 
check  deposit  in  April.  Take  a  picture  of  the  check  to  be 
deposited and click “Submit.” It’s that easy. 

In December, we unveiled our new websites. The new 
sites  offer  many  convenient  features  for  our  users,  in-
cluding Branch/ATM locators with Google Maps, simpler 
navigation, social media integration, account selectors 
and  responsive  designs.  Responsive  designs  optimize 
the website experience based on how the user is visiting 
the page—computer, tablet or mobile. 

In most of our markets, we serve an older demograph-
ic.  To  ensure  that  we  are  meeting  their  financial  needs, 
we  re-examined  our  product  and  services.  In  conducting 
this  research,  we  learned  that  our  “49  Forever”  was  the 
best-in-class checking product on the market. If you are a 
“mature” consumer, you should check it out. 

Later  this  year,  we  are  planning  to  reissue  all  debit 
cards with an EMV chip. EMV technology is the global stan-
dard today and provides greater protection for our clients 
against  identity  theft  and  fraud.  In  connection  with  this 
card reissue, we will  also convert  to MasterCard, a  debit 
card brand with universal merchant acceptance. 

Our  Big  Flats  office  recognized  its  50th  anniversary, 
and our Montour Falls and Waverly branches celebrated 

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Our new regional headquarters located at 132 State Street in Downtown Albany.

their  40th  anniversary.  We  celebrated  by  hosting  week-
long Customer Appreciation events. It was fun for all. 

Investing in Our Future Leaders 

We continue to invest in our future leaders. Career de-
velopment plans are created and progress is monitored. 
We  encourage  staff  to  attend  professional  educational 
programs,  conferences  and  seminars  to  increase  their 
knowledge and keep them current in their field. This past 
year, we established “Leadership Chemung Canal”, a de-
velopment program for high potential employees. We are 
getting them ready for when the call comes.

Corporate Citizenship
Hundreds  of  community,  civic  and  philanthropic  or-
ganizations benefit from the support of Chemung Canal. 
This may take the form of direct financial support and/
or employees volunteering their personal time to these 
causes. Many play a leadership role in these organiza-
tions.  Chemung  Canal  employees  give  generously  of 
their time and talents and we are proud of them.  

Retirements after a Quarter Century of Service 

The  following  have  retired  after  serving  Chemung  Canal 
for more than 25 years: Audrey Manchester (38 years), Ce-
leste  Knickerbocker  (35  years),  Debbie  Stanton  (35  years) 
and Sandy Jensen (25 years). We thank them for their dedi-
cation and contributions, and we extend our best wishes to 
them in retirement. Through a combination of internal profes-
sional development, promotion, and external recruitment, we 
have provided for seamless management succession.

Our Board of Directors

At  our  annual  meeting  in  May,  Robert  L.  Storch  will 
retire from our Board of Directors. Bob joined our Board 
in  connection  with  the  2009  acquisition  of  the  Bank  of 
Canton and we wish to thank him for his many contribu-
tions to our success over the past six years.

Looking Forward 

You can expect us to continue to operate with a con-
servative,  community  bank  business  model.  Deposits 
gathered  locally  will  be  channeled  back  into  our  local 
communities  in  the  form  of  loans  to  businesses,  indi-
viduals,  organizations  and  other  enterprises.  We  will 
continue  to  build  long-term  relationships  with  our  cli-
ents and play a vital role in the communities where we 
do business. We will be prudent and disciplined in our 
lending practices. Decisions will be made locally. We will 
deliver a superior client experience. We will control ex-
penses and exploit technology. 

We have long held that our business is not about bril-
liant strategy; it is about superior execution. With superior 
execution,  we  will  grow  earnings  and  continue  to  create 
value  for  our  shareholders,  clients,  employees  and  the 
communities where we do business. 

A dedicated board of directors and a talented, profes-
sional  and  motivated  staff  are  required  to  successfully 
meet the challenges facing the financial services industry 
and Chemung Canal. We are grateful to have both. We wish 
to thank our board of directors for their tireless efforts and 
wisdom  in  guiding  this  institution.  We  wish  to  thank  our 
employees for their hard work and loyalty. We wish to thank 
our  clients  for  their  business.  And  we  wish  to  thank  our 
shareholders  for  your  continued  support  and  investment 
in Chemung Financial Corporation. 

Ronald M. Bentley
President & Chief Executive Officer

David J. Dalrymple
Chairman of the Board 

3

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Sitting (left to right) R. Storch, R. Dalrymple, R. Bentley, D. Dalrymple, C. Drinkwater, and J. Potter
Standing (left to right) L. Becker, S. Lounsberry III, R. Swan, B. Boyea, T. Tyrrell, G. T. Tranter Jr., W. Eggers, and E. Sneeringer Jr.

Board of Directors

Ronald M. Bentley
President & Chief Executive Officer
Chemung Financial Corporation, 
Chemung Canal Trust Company 
and CFS Group, Inc.

Larry H. Becker
Chief Operating Officer
Windsor Development Group, Inc.

Bruce W. Boyea
Chairman, President  
& Chief Executive Officer
Security Mutual Life Insurance  
Company of New York

David J. Dalrymple
Chairman of the Board
Chemung Financial Corporation, 
Chemung Canal Trust Company  
and President, Dalrymple  
Gravel & Contracting

Robert H. Dalrymple
Vice President & Secretary
Dalrymple Holding Corporation

Clover M. Drinkwater
Partner
Sayles & Evans

William D. Eggers
Senior Counsel
Nixon Peabody LLP

Robert L. Storch
Retired Owner
Storchmont Dairy Farms

Stephen M. Lounsberry III
President
Applied Technology Manufacturing

Richard W. Swan
Chairman of the Board
Swan and Sons-Morss Co., Inc.

John F. Potter
President
Seneca Beverage Corporation

Eugene M. Sneeringer Jr.
Principal
Sneeringer Monahan Provost  
Redgrave Title Agency, Inc.

Capital Bank Division Advisory Board

Elizabeth T. Coco
Entrepreneur in Residence
University of Albany

Paul Kasselman
President
Kasselman Electric Inc.

Denise Gonick
President & Chief Executive Officer
MVP Healthcare

Gerald D. Jennings
Former Mayor
City of Albany

Raymond J. Kinley Jr.
Retired President  
& Chief Executive Officer 
Clough Harbour & Associates

Jim Menzies
Founder, Leontine Consulting LLC
Retired Chief Executive Officer  
KeyBank, New York

Gregory Oberting
President
Interstate Commodities, Inc.

Joseph A. Reilly
President 
Empire Broadcasting

Mark J. Rosen
President
Dawn Homes Management

G. Thomas Tranter Jr.
President
Corning Enterprises

Thomas R. Tyrrell
Vice President
Rose & Kiernan, Inc.

Dean A. Rueckert
President
Rueckert Advertising 
and Public Relations

Edward J. Trombly
Partner
Hiscock & Barclay

Other Information
Dividend Reinvestment and Stock Purchase Plan: Registered shareholders of Chemung Financial Corporation, through The Dividend Reinvestment and Stock Purchase Plan, 
may reinvest their dividends or make quarterly cash payments to purchase additional stock of the Corporation. Shareholders not enrolled in the plan may view and print a 
descriptive brochure and enrollment form at www.amstock.com or receive the plan documents upon written request to the Corporation’s secretary at the following address: 
Chemung Financial Corporation, Attn: Corporate Secretary, P.O Box 1522, Elmira, NY 14902-1522. 

Form 10-K Annual Report: A copy of the Corporation’s Form 10-K Annual Report is available without charge to shareholders after March 31, 2015, upon written request to the 
Corporation’s secretary. A copy is also available on our Transfer Agent, American Stock Transfer & Trust Company’s website at amstock.com/proxyservices/viewmaterials.asp.

Annual Meeting: The Annual Meeting of Shareholders will be held on Thursday, May 7, 2015, at 2:00 p.m. at the downtown Holiday Inn, Elmira – Riverview.

4

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Executive Management Team
Ronald M. Bentley President & Chief Executive Officer • Richard G. Carr Executive Vice President, Business Client Services •  Louis C. 
DiFabio Executive Vice President, Retail Client Services • Karl F. Krebs Executive Vice President, Chief Financial Officer and Treasurer 
• Karen R. Makowski Executive Vice President, Chief Administrative & Risk Officer • Melinda A. Sartori Executive Vice President, Wealth 
Management Group • Anders M. Tomson Division President, Capital Bank • Pamela D. Burns Senior Vice President, Human Resources • 
Michael J. Crimmins Senior Vice President, Support Services • Michael J. Wayne Senior Vice President, Marketing • Brendan P. McCormick 
Vice President & Auditor • Kathleen S. McKillip Assistant Treasurer & Corporate Secretary

Senior Vice Presidents
Catherine B. Crandall WMG Estate Administration • Daniel D. Fariello Commercial Lending • Marianne T. Kalec Retail Lending • Robert M. Pichette 
Commercial Lending • Timothy P. Rubery Commercial Lending • Thomas J. Whitaker Finance • Thomas W. Wirth, CFA Investment Services

Vice Presidents
Yvonne L. Albee Regulatory Risk • Dawn L. Aubin Auburn Genesee Street Branch • Judy L. Barton Bank Operations • Michael J. Battersby Branch 
Administration • Michael D. Blatt, CFA Investment Services • Nikki M. Bower Project Management • Marci L. Cartwright Wealth Management 
Group • Andrew C. Day Commercial Lending• Lucimar Foo-Siam Escudero Commercial Credit • Yvette M. Francisco Loan Review • Thomas 
E. Funk Finance • Victoria A. Harkins Private Banking • Kevin Harrigan Commercial Lending • James S. Hartle Branch Administration • Craig 
B. Heffner Commercial Lending • William M. Hodel Commercial Lending • Mary Keefe Business Services • Christopher K. Kelly Retirement 
Services  Group  •  Mark P. Kenjerska  Ithaca  Commons  Branch  •  Christopher Kennedy  Commercial  Lending  •  John T. Kite  Commercial 
Lending • Michael S. Lares WMG Estate Administration • Ronald W. Lesch Commercial Lending • Christopher B. Loughridge WMG Estate 
Administration • Eileen M. McCarthy WMG Support Services • D. Tavis McKeon Branch Administration • J. Edmond Morton IV WMG Regional 
Manager • Ronald W. Poole Commercial Lending • Chester L. Reed Commercial Lending • Robert A. Roemmelt Jr. Arnot Road Branch • 
Jennifer Sczepanski Branch Administration • John J. Sentigar Information Technology • John E. Shea Wealth Management Group • Michael 
R. Smith Cortland Branch • Susan L. Smith Auburn Grant Ave Branch • Theresa A. Wagner Deposit Operations • Sheila A. Washburn Bank 
Operations • Kenneth J. Wilson Business Development

Assistant Vice Presidents
Kimberly A. Bailey Canton Branch • Lindsay A. Barrile WMG Estate Administration • David E. Carlson Troy Branch • Richard W. Carroll 
Horseheads Branch • Alison Conklin-DeVita Southport Branch • Matthew R. Crabtree Finance • Joel A. Crimmins Commercial Lending • 
Gary Earley WMG Estate Administration • Constance L. English Corning Branch • Sandra L. Grooms Ithaca Station Branch • Michael L. Hart 
WMG Estate Administration • Scott T. Heffner Marketing • Matthew Keefe Regulatory Risk • Lorri A. Miller Tioga Branch • Jack D. Narosky 
Business  Development  •  Mary  Anne  Narosky  Business  Client  Services  •  Debra  Newcomer  Main  Office  Branch  •  Randi  Richer 
Loan Operations • Sheryl J. Scott Big Flats Branch • Andrea L. Seymour Logistical Support • Zoran M. Smiljanic Ithaca South Branch • 
Meredith L. Tigue Regulatory Risk • David Wakeman Resource Recovery

Assistant Treasurers
Sherry L. Armstrong Community Corners Branch • Larisa A. Benderskaya Latham Branch • Laura L. Bennett Real Estate Lending • Marcia 
L. Boor Business Services • Gregory J. Bruno Clifton Park Branch • Elizabeth M. Courtright Regulatory Risk • Sarah A. Darling Owego 
Branch • Cheryl A. DeBlock Binghamton Branch • Karen A. Dimmick Westside Branch • Stephanie L. Gibbons Real Estate Lending • 
Tara J. Humphrey Branch Administration • Barbara L. Keller Indirect Lending • Lashonda R. Love State Street Branch • Sharon M. Martin 
Elmira Heights Branch • Patrick J. McFarland Regulatory Risk • Julianne E. Meeker Computer Operations • Christine Perlee Wolf Road 
Branch • Veronica S. Porter Seneca Falls Branch • Brenda S. Praschunus Montour Falls Branch • Jessica L. Ryan Watkins Glen Branch 
• Allison A. Strife Human Resources • Todd N. Trencansky Vestal Branch • Charolette R. Truxal Oakdale Mall Branch • Devin E. Wandell 
WMG Estate Administration • Jennifer L. White Bath Branch • Sue A. Williams Waverly Branch • Jean A. Wise-Wicks Painted Post Branch

CFS Group, Inc.
Sean F. Beliles Vice President  •  Joseph M. Cascio Vice President 

Effective as of March 15, 2015.

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Bradford County
CANTON  5 West Main Street • Canton, PA • (570) 673-5127  TOWANDA  304 Main Street • Towanda, PA • (570) 
265-7169  TROY  159 Canton Street • Troy, PA • (570) 297-0657

Broome County
BINGHAMTON  127 Court Street • Binghamton, NY • (607) 771-6874  OAKDALE MALL  601-635 Harry L. Drive • 
Johnson City, NY • (607) 729-6347  VESTAL  100 Rano Boulevard • Vestal, NY • (607) 797-1721

Cayuga County
AUBURN 120 Genesee Street • Auburn, NY • (315) 255-7810  AUBURN 185 Grant Avenue • Auburn, NY • 
(315) 253-7155

Chemung County
BIG FLATS  437 Maple Street • Big Flats, NY • (607) 562-8474   ELMIRA HEIGHTS  100 West McCann’s Boulevard 
• Elmira Heights, NY • (607) 734-1323  MAIN OFFICE  One Chemung Canal Plaza • Elmira, NY • (607) 737-3711  
HORSEHEADS  29 Arnot Road • Horseheads, NY • (607) 739-0373  HORSEHEADS  602 South Main Street • Horseh-
eads, NY • (607) 739-8735  SOUTHPORT  951 Pennsylvania Avenue • Elmira, NY • (607) 734-2111  WESTSIDE  628 
West Church Street • Elmira, NY • (607) 734-7204

Cortland County
CORTLAND 1094 State Route 222 • Cortland, NY • (607) 753-1707

Schuyler County
MONTOUR FALLS  303 West Main Street • Montour Falls, NY • (607) 535-7103  WATKINS GLEN  318 North Franklin 
Street • Watkins Glen, NY • (607) 535-7186

Seneca County
SENECA FALLS  54 Fall Street • Seneca Falls, NY • (315) 568-5820

Steuben County
BATH 410 West Morris Street • Bath, NY • (607) 776-3361  CORNING  149 West Market Street • Corning, NY • (607) 
962-4668  PAINTED POST  243 North Hamilton Street • Painted Post, NY • (607) 962-6811

Tioga County
OWEGO 203 Main Street • Owego, NY • (607) 687-0670  OWEGO  1054 State Route 17C • Owego, NY • (607) 
387-5757  WAVERLY  405 Chemung Street • Waverly, NY • (607) 565-8168

Tompkins County
COMMUNITY CORNERS 909 Hanshaw Road • Ithaca, NY • (607) 257-2194  ITHACA SOUTH  304 Elmira Road 
• Ithaca, NY • (607) 272-2407  THE STATION  806 West Buffalo Street • Ithaca, NY • (607) 277-2609  THE 
COMMONS  202 The Commons • Ithaca, NY • (607) 274-4860

Capital Region
ALBANY 132 State Street • Albany, NY • (518) 434-1212  ALBANY  65 Wolf Road • Albany, NY • (518) 438-0046  
CLIFTON PARK  7 Southside Drive • Clifton Park, NY • (518) 579-2080  LATHAM  581 Loudon Road • Latham, NY • 
(518) 694-3670  SLINGERLANDS  1365 New Scotland Road • Slingerlands, NY • (518) 694-5620  

All locations offer 24-hour ATM services. For office hours and directions, visit chemungcanal.com or capitalbank.com.

General Information: (800) 836-3711  |  Member FDIC

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