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Chemung Financial Corporation

chmg · NASDAQ Financial Services
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Ticker chmg
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 343
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FY2019 Annual Report · Chemung Financial Corporation
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Financial Highlights

(in thousands, except per share data & employee count)

Operating Results – Year Ended December 31:
Net interest income
Provision for loan losses
Other operating income:

Securities gains, net 
Wealth Management Group fee income
Other income

Other operating expenses:

Legal accruals and settlements
Other expenses

Income tax expense
Net income

At Year End:
Assets
Loans, net of deferred loan fees
Allowance for loan losses
Deposits
Shareholders’ equity
Employees (full-time equivalent)

Share and Per Share Data:
Net income
Book value, at year end
Tangible book value, at year end
Dividends declared
Shares outstanding (average)

Ratios:
Allowance for loan losses to total loans
Return on average assets
Return on average equity
Return on average tangible equity

% of 
Change
0.2%
88.6%

N/A 
2.0%
(23.3)%

(100.0)%
(0.1)%
(14.3)%
(20.5)%

1.9%
(0.2)%
23.9%
0.2%
10.7%
(3.2)%

(20.9)%
9.9%
12.0%

0.8%

2019
$60,611
5,945

19  
9,503
10,551

55,696
3,434
$15,609

2018
$60,480
3,153

9,317
13,757

989
55,777
4,009
$19,626

$1,787,827
1,309,219
23,478
1,572,138
182,627
362

$1,755,343
1,311,906
18,944
1,569,237
165,029
374

3.21
37.35
32.74

1.04
4,869

1.79%
0.88%

8.86%
10.18%

4.06
33.99
29.22

1.04
4,832

1.44%
1.14%

12.76%
15.07%

Trust Assets Under Administration (market value):
as Fiduciary
as Custodian

$1,548,560
366,757
$1,915,317

$1,411,564
356,615
$1,768,179

9.7%
2.8%
8.3%

Common Stock Market Prices & Dividends Paid During Past Two Years:
December 31, 2019
4th Quarter
3rd Quarter
2nd Quarter
1st Quarter

High 

    Low 

   Dividends

$46.04
49.00
49.96
48.36

$41.60
39.00
44.80
39.69

$0.26
0.26
0.26
0.26

December 31, 2018
4th Quarter
3rd Quarter
2nd Quarter
1st Quarter

High 

    Low 

   Dividends

$44.52
51.69
52.99
50.24

$38.50
41.02
46.01
42.50

$0.26
0.26
0.26
0.26

As of February 29th, 2020 there were 482 registered holders of record of the Corporation’s stock.

 
 
 
 
 
  
 
 
 
 
 
 
Letter to Shareholders
2019 Annual Report

Fellow Shareholders:

We  appreciate  the  opportunity  to 
share the results of Chemung Financial 
Corporation  during 
the  past  year. 
2019  was  a  year  of  mixed  results  but 
concluded  with  net  income  of  $15.6 
million,  or  $3.21  per  share,  which 
represented  the  second  highest  level 
of  earnings  in  our  company’s  186-year 
history. These outcomes have improved 
our capital position to record highs. Many 
quantitative  factors  have  contributed 
to  these  results:  the  bank’s  low  cost 
of  deposits;  a  record  high  net  interest 
income; ongoing emphasis on improving 
our  efficiency  ratio;  and  continuing 
increases 
income  generated 
from  our  Wealth  Management  Group. 

in  fee 

dividend payments of $1.04 per share, 
in  2019.  Additionally,  all  of  our  capital 
ratios  exceed 
regulatory  standards 
and  our  banking  regulators  recognize 
institution.
us  as  a  well-capitalized 
Overall,  our  company’s  balance 
sheet increased 1.9%, or $32.5 million, 
during  2019,  to  $1.8  billion.  Year  over 
year,  net 
loans  remained  relatively 
stable totaling $1.3 billion, as principal 
pay  downs  nearly  equaled  the  $280 
million  in  new  loan  production.  Total 
cash  and  cash  equivalents  decreased 
by $8.1 million, while the Corporation’s 
investment securities portfolio increased 
by $40.3 million, or 16.2%, in 2019, as 
we managed liquidity needs against the 
opportunity for higher yields earned on 

to 
for 
required 

This  past  year  also 
meaningful 
provided 
including 
challenges 
the  previously  disclosed 
our 
provisions 
loan 
allowance 
losses 
for 
two  commercial  credit 
relationships that resulted 
in  one-time,  pre-tax,  $6.1 
million,  charges  to  our 
earnings.  As  a 
result, 
our  year-end  net  income 
missed  our  expectations. 
This,  however,  does  not 
positive 
the 
diminish 
2019. 
of 
activities 
has 
been  the  case  for  our 
186-year tenure, we remain steadfastly 
committed 
Community 
Banking  philosophy.  Our  success  is 
directly  correlated  to  an  overarching 
commitment  to  our  stakeholders:  the 
shareholders,  clients,  colleagues  and 
communities who we proudly assist. This 
philosophy  is  deeply  embedded  in  our 
Corporation’s  core  values.  Ultimately, 
our  ability  to  provide  sustainable  value 
to  all  of  these  important  constituents 
is  how  we  measure  our  success. 
Our Results

Moreover, 

our 

as 

to 

increased  our 

As  noted  earlier,  our  consolidated 
net  income  for  2019  totaled  $15.6 
total 
million.  This 
shareholder’s  equity  by  10.7% 
to 
$182.6  million  at  December  31,  2019 
compared  to  $165.0  million  at  the 
beginning  of  the  year.  Our  earnings 
resulted in a 0.88% Return on Average 
Assets  (ROAA)  and  an  8.86%  Return 
on  Average  Equity  (ROAE).    Our  capital 
grew significantly even as we continued 
our long tradition of uninterrupted cash 

“Our success is directly correlated to 
an overarching commitment to our 
stakeholders: the shareholders, clients, 
colleagues and communities 
who we proudly assist. ”

our  investments.  Total  deposits  rose 
slightly,  increasing  by  $2.9  million  to 
$1.6 billion at December 31, 2019. The 
continued strengthening of our liquidity 
position  supports  our  expectations 
lending  during  2020. 
for 
increased 
In  2019,  we  experienced  an  eight 
basis  point  decrease  in  the  bank’s  net 
interest margin, fully taxable equivalent. 
Given  the  Federal  Reserve’s  pattern  of 
interest rate adjustments, four increases 
in  2018  and  three  decreases  in  the 
second  half  of  2019,  management  of 
the bank’s net interest margin remains 
a  top  priority.  This  has  been  especially 
challenging in this year of declining rates, 
as interest rates on adjustable loans tend 
to  reprice  more  rapidly  than  deposits. 
This year, the total average yield on the 
bank’s  loan  portfolio  increased  by  11 
basis points to 4.50%, however the total 
average cost of interest bearing deposits 
increased by 25 basis points to 0.56%. 
Throughout  the  bank’s  footprint, 
there  remains  intense  competition  for 
loan  originations,  which  has  resulted 

for 

in very competitive pricing for new loan 
activity.  At  the  same  time,  credit  union 
and other banks’ CD and money market 
specials  generate  pricing  pressure  on 
the  funding  side  of  the  balance  sheet. 
Despite  the  reduction  in  the  bank’s 
net  interest  margin,  our  net  interest 
income  during  2019  totaled  $60.6 
million,  which  is  approximately  $131 
thousand  more  than  the  prior  year.
This  was  also  a  year  of  balance 
sheet  management  as  we  prepare  for 
the  future  growth  of  the  company.  In 
particular, we realigned our commercial 
loan  concentrations  by  increasing  our 
commercial  &  industrial  loan  balances 
while  decreasing 
the  outstanding 
non-owner  occupied  commercial  real 
estate  loan  portfolio.  This 
change,  combined  with 
the positive results of our 
management 
liquidity 
providing 
strategy, 
is 
a  pathway 
future 
growth.  This  is  especially 
in  our  Capital 
evident 
division,  where 
Bank 
we  continue 
to  serve 
as  one  of  the  region’s 
top  commercial 
lending 
institutions.  At  December 
31, 2019, the Capital Bank 
commercial 
division’s 
loan 
totaled 
$647.5  million  which  was 
73.7% of our bank’s total 
commercial loan portfolio. 
Throughout  the  year,  there  was 
appropriate  focus  on  the  credit  quality 
of  our  loan  portfolios.  At  year-end,  our 
nonperforming 
loans 
ratio  increased  from  0.93%  to  1.38%, 
and  our  nonperforming  assets  to  total 
increased  from  0.73% 
assets  ratio 
increases 
to  1.04%.  While 
are  disappointing, 
largely 
attributable to the two commercial credit 
relationships, 
previously  disclosed, 
which  prompted  a  $6.1  million,  pre-
allowance. 
tax, 
reserve 
At  year-end,  our  commercial  loan 
portfolio  accounted  for  nearly  68%  of 
our  total  loan  portfolio.  Based  on  this 
growth and the increasing complexity of 
the loans that the bank now originates, 
we  added  a  Chief  Credit  Officer  to 
our  Executive  Management  team.  In 
September, we recruited Peter Cosgrove 
to  join  the  bank  in  this  newly  created 
position.  Peter  is  a  seasoned  banking 
professional  with  significant 
lending 
and  senior  management  experience  at 
both big and small financial institutions. 

these 
they  are 

loans  to  total 

portfolio 

specific 

This addition will strengthen the credit process and improve 
the  efficiency  of  delivering  capital  to  our  clients.  And,  it  will 
streamline  origination  activities  and  provide  additional 
oversight and diligence to our commercial lending processes. 
We  also  expect  that  this  addition  will  enhance  our  broader 
credit review, collection and risk management functions.

The bank’s Wealth Management Group (WMG) continues 
to grow in impact for our clients and its financial results are 
positively  affecting  our  bottom  line.    The  market  value  of 
assets  under  management  or  administration  increased  by 
8.3% during the last year and totaled $1.9 billion at December 
31,  2019.  A  broader  increase  within  the  securities  markets 
boosted  these  results,  as  well  as  significant  new  account 
relationships  throughout  our  three  core  WMG  businesses. 
WMG fee income for 2019 totaled $9.5 million, nearly $200 
thousand more than the previous year.
Our Platform

Our  distribution  channels  continue  to  evolve  as  clients’ 
demand  for  these  services  expand  through  their  use  of  our 
digital  platforms,  while  visiting  our  traditional  branches  less 
frequently.  Industry  statistics  indicate  that  approximately 
40%  of  bank  customers  never  visit  a  branch  office  and  our 
experience parallels that. This changing dynamic necessitates 
a  near  continual  evaluation  of  product  and  service  delivery 
and  requires  thoughtful  adjustments  to  our  staffing  levels 
and  office  hours.  We 
maintain  a  consistent 
top 
goal  of  providing 
tier  client  experience 
whenever these changes 
are contemplated. 

This  year,  we  again 
significant 
executed 
changes  to  our  branch 
network. Over the past 14 
months, we consolidated 
traditional  branch 
two 
in 
(located 
offices 
Johnson City and Painted 
Post).  We  are  pleased 
our  client  retention  after 
consolidation  has  been 
very high. And, in January 
2020,  we  announced 
that  we  would  be  closing  our  Towanda,  PA  branch  office, 
effective April 30th. 

In 2019, we continued to invest in digital improvements to 
our offerings with upgrades to our mobile banking & mobile 
deposit  applications,  online  account  origination,  as  well  as 
many of our fraud and security controls. In 2020, we will be 
focusing  on  data  analytics  for  our  clients  and  prospects  as 
well  as  “end  to  end”  digital  loan  processing.    Of  significant 
importance 
in  2020,  we  will  continue  our  thoughtful 
investment  in  anti-fraud  and  security  enhancements.  While 
traditional banking through branch offices will never go away, it 
is essential that we remain keenly attentive to the expectations 
of our clients as we evaluate future opportunities to be more 
efficient and enhance the client experience. 

Looking  forward,  we  are  diligently  evaluating  operational 
and  structural  efficiencies  to  create  cost  savings  and 
streamline  productivity.  During  the  past  year,  we  completed 
numerous efficiency improvements to our banking platforms. 
We  transitioned  our  core  systems  from  in-house  to  an 
outsourced  environment,  hosted  by  Fiserv.    In  addition,  we 
consolidated  our  data  and  phone  communications  across 
the  entire  footprint.  This  conversion  maximizes  efficiency, 
speed  and  disaster  recovery  capabilities  through  one, 
industry-recognized  vendor.  We  also 
implemented  and 
expanded  robotic  automation  again  improving  the  efficiency 

of the Corporation and mitigating risk. This year, we engaged 
an  efficiency  expert  to  streamline  and  create  efficiencies, 
reduce  risk,  and  improve  the  client  experience.  This  effort 
was a major undertaking that solicited bank wide input and 
developed  a  forward-looking  plan  to  create  consistency, 
minimize the duplication of effort, and accelerate the adoption 
of procedural changes.

Through  these  many  initiatives,  we  anticipate  short-term 
and  long-term  benefits  through  increased  fee  income,  cost 
savings,  productivity  improvement,  and  the  diminution  of 
risk. We are starting to see the benefit of these efforts as the 
number of our full-time equivalent employees has decreased 
from  374  at  December  31,  2018  to  362  at  December  31, 
2019.
Market Developments

During  2019,  there  was  a  noticeable  increase  in  M&A 
(mergers and acquisitions) activity within the banking industry, 
including  markets  within  our  footprint.  After  many  years  of 
inactivity, several smaller, long tenured institutions elected to 
merge with larger, out-of-market financial institutions in 2019. 
These transactions often create disruption within a community. 
As in the past, we will consider strategies to capitalize on these 
changes  as  we  focus  our  customer  acquisition  tactics  on 
quality clients that are searching for a new financial institution. 
We recognize that the 
growth  of  our  franchise, 
either organically, through 
through 
expansion  or 
acquisition, are important 
strategic 
opportunities. 
This  growth  can  leverage 
our institutional overhead, 
and 
provide 
pricing 
advantages, 
management  expertise, 
as  well  as  expand  the 
impact  of  our 
positive 
community 
unique 
model. 
banking 
believe 
We 
our 
and 
could  help 
execution 
that 
institutions 
other 
are  looking  for  a  partner 
where our brand of banking would make a positive difference. 
Our Communities

strongly 
proficiency 

product 

Throughout our history, an important part of our success 
has  been  our  immense  commitment  to  the  communities 
we  serve.  On  a  daily  basis,  our  employees  are  serving  as 
volunteers in a variety of not-for-profit organizations that are 
making  an  important  difference  in  the  lives  of  our  clients, 
families, friends and neighbors. It is encouraging to see them 
accept leadership roles, helping direct meaningful efforts that 
positively influence the quality of life for so many. The efforts 
of our employees help supplement our corporate contribution 
and sponsorship budgets. The results from the combination 
of  all  three  of  these  community  outreach  efforts  provides  a 
lasting positive force in the cities, towns and villages that we 
serve.
Our Leadership Team

There have been important leadership changes within the 
past year that are notable to report. As mentioned earlier, Peter 
Cosgrove joined our company this past September. He joined 
the  bank  as  Chief  Credit  Officer  and,  upon  the  retirement 
of  Karen  Makowski  in  December,  he  assumed  the  role  of 
Chief Risk Officer as well. With more than three decades of 
banking  experience,  Peter  has  the  expertise,  stature  and 
respect to make a positive impact at our bank through these 

“We continued our investment in 
our communities and provided 
sophisticated and reliable financial 
services and products for our 
clients across our broad footprint.”

 
 
Today, we look forward to the promise of an exciting future for 
New  York  State’s  oldest  locally-owned  and  managed  community 
bank. We have developed a rigorous plan of initiatives that focuses 
on  delivering  exceptional  client  service,  finding  efficiencies  in 
our  platform,  executing  on  our  technology  plan,  and  prudently 
managing risk. As always, we remain committed to our community 
banking philosophy that is paramount to our future success.

Thank  you  for  your  continued  confidence  and  support  of  our 

company.

Anders M. Tomson
President & CEO

David J. Dalrymple
Chairman of the Board 

two important positions. As Chief Risk Officer, Peter replaces Karen 
Makowski who created our enterprise risk management operation and 
served as its leader throughout her eight year tenure with our bank. 
We extend our thanks and best wishes to Karen upon her retirement.
In  addition,  the  May  2020  annual  shareholders’  meeting  will 
mark the end of the term of Bruce Boyea, who joined the Chemung 
Canal and Chemung Financial Boards in 2011. During his tenure on 
the  Board,  Bruce’s  business  acumen,  advocacy  for  the  bank,  and 
his  significant  community  involvement,  both  in  Broome  County  and 
throughout  New  York  State,  has  proven  invaluable  to  our  company. 
We extend our thanks and appreciation for his commitment of time 
and  energy  to  help  us  grow  and  flourish.  Bruce’s  departure  follows 
the  recent  retirement  of  another  Director,  Kevin  Tully.  While  Kevin’s 
tenure on the Board was short, his understanding of banking issues, 
his accounting and tax expertise, and his friendly demeanor are surely 
missed. 
In Conclusion

2019  was  certainly  an  eventful  year.    We  again  executed  the 
community  banking  strategies  that  are  the  hallmark  of  our  great 
company.    We  continued  our  investment  in  our  communities  and 
provided  sophisticated  and  reliable  financial  services  and  products 
to  our  clients  across  our  broad  footprint.    We  accomplished  these 
results always with the preeminent consideration of our shareholders’ 
interests.  We are thankful for their investment and confidence in our 
bank. 

Board of Directors

Annual Meeting : The Annual Meeting of Shareholders will 
be held on Wednesday, May 13, 2020, at 2:00 p.m. at the 
downtown Holiday Inn, Elmira – Riverview.

Anders M. Tomson
President & CEO
Chemung Financial Corporation,
Chemung Canal Trust Company,
& CFS Group, Inc.

David J. Dalrymple
Chairman of the Board
Chemung Financial Corporation,
Chemung Canal Trust Company,
& CFS Group, Inc.
President
Dalrymple Gravel & Contracting

Larry H. Becker
Chief Operating Officer
The Windsor Companies

Ronald M. Bentley
Retired President & CEO
Chemung Financial Corporation,
Chemung Canal Trust Company,
& CFS Group, Inc.

Bruce W. Boyea
Chairman & CEO
Security Mutual Life Insurance 
Co. of New York

Stephen M. Lounsberry III
President
Applied Technology 
Manufacturing Corporation

David M. Buicko
President & CEO
Galesi Group

Robert H. Dalrymple
Vice President & Secretary
Dalrymple Holding Corporation
President
Seneca Stone Corporation
Vice President
Chemung Contracting Corporation

Denise V. Gonick
Strategic Advisor

Jeffrey B. Streeter
President
Streeter Associates

Richard W. Swan
Retired Chairman of the Board 
Swan and Sons-Morss Co., Inc.

G. Thomas Tranter Jr.
President
Corning Enterprises
(Retired 3/31/2020)

Thomas R. Tyrrell 
Vice President
Rose & Kiernan, Inc. 

Executive Management Team

Anders M. Tomson  
President & 
Chief Executive Officer

Pamela D. Burns
Senior Vice President
Human Resources

L. Dale Cole 
Executive Vice President  
& Chief Information Officer

Peter K. Cosgrove 
Executive Vice President  
& Chief Credit Officer

Louis C. DiFabio  
Executive Vice President 
Business Client Services 

Daniel D. Fariello  
President 
Capital Bank Division

Kimberly A. Hazelton
Executive Vice President
Retail Client Services

Karl F. Krebs
Executive Vice President
& Chief Financial Officer 
& Treasurer

Karen R. Makowski
Executive Vice President 
& Chief Risk Officer 
(Retired 1/2/2020)

Kathleen S. McKillip
Assistant Vice President 
& Corporate Secretary 

Duane W. Mittan
Vice President 
& Chief Auditor

Michael J. Wayne
Senior Vice President 
Marketing   
(Retired 3/31/2020)

Thomas W. Wirth
Executive Vice President 
Wealth Management Group

Dividend Reinvestment and Stock Purchase Plan: 
Registered  shareholders  of  Chemung  Financial 
Corporation,  through  The  Dividend  Reinvestment 
and  Stock  Purchase  Plan,  may  reinvest  their 
dividends  or  make  quarterly  cash  payments  to 
purchase  additional  stock  of  the  Corporation. 
Shareholders  not  enrolled  in  the  plan  may  view 
and  print  a  descriptive  brochure  and  enrollment 
form  at  www.astfinancial.com  or  receive  the 
plan  documents  upon  written  request  to  the 
Corporation’s  Secretary  at  the  following  address: 
Chemung  Financial  Corporation,  Attn:  Corporate 
Secretary, P.O Box 1522, Elmira, NY 14902-1522. 

Capital Bank Division
Advisory Board

Raimundo Archibold Jr.  
Managing Director
Schwartz Heslin Group

Raymond Kinley Jr. 
Retired President & CEO 
Clough Harbour & Associates 

Carl Becker
Vice President & Counsel
The Windsor Companies

Kenneth Brownell
Managing Director
Vanguard-Fine, LLC
Paola Horvath
Owner
Orange Theory Fitness
Gerald Jennings 
Former Mayor 
City of Albany
Dave Jersen 
CEO 
Jersen Construction Group 
Spencer Jones 
Executive
Dawn Homes Management 

John Maloy 
Managing Partner 
James H. Maloy, Inc. 

Dr. Lee McElroy 
Director of Athletics 
& Associate Vice President 
Rensselaer Polytechnic Institute 

Mark Rosen 
President 
Dawn Homes Management
Jacqueline Rosetti-Falvey  
President 
Rosetti Properties
Dean Rueckert 
Past President 
Rueckert Advertising 
Edward Trombly 
Partner 
Barclay Damon

Forward-looking  Statements:  This  discussion  contains 
forward-looking 
statements within the meaning of Section 27A of the Securities Act, Section 21E 
of  the  Exchange  Act,  and  the  Private  Securities  Litigation  Reform  Act  of  1995. 
The Corporation intends its forward-looking statements to be covered by the safe 
harbor provisions for forward-looking statements in these sections. All statements 
regarding  the  Corporation’s  expected  financial  position  and  operating  results, 
the Corporation’s business strategy, the Corporation’s financial plans, forecasted 
demographic  and  economic  trends  relating  to  the  Corporation’s  industry  and 
similar matters are forward-looking statements. These statements can sometimes 
be identified by the Corporation’s use of forward-looking words such as “may,” 
“will,”  “anticipate,”  “estimate,”  “expect,”  or  “intend.”  The  Corporation  cannot 
promise that its expectations in such forward-looking statements will turn out to 
be  correct.  The  Corporation’s  actual  results  could  be  materially  different  from 
expectations because of various factors, including changes in economic conditions 
or  interest  rates,  credit  risk,  difficulties  in  managing  the  Corporation’s  growth, 
competition, changes in law or the regulatory environment, including the Dodd-
Frank  Act,  and  changes  in  general  business  and  economic  trends.  Information 
concerning  these  and  other  factors  can  be  found  in  the  Corporation’s  periodic 
filings with the SEC, including the discussion under the heading “Item 1A. Risk 
Factors”  in  the  Corporation’s  2019  Annual  Report  on  Form  10-K.  These  filings 
are available publicly on the SEC’s website at www.sec.gov, on the Corporation’s 
website at chemungcanal.com or upon request from the Corporate Secretary at 
(607) 737-3746. Except as otherwise required by law, the Corporation undertakes 
no obligation to publicly update or revise its forward-looking statements, whether 
as a result of new information, future events or otherwise.

Form 10-K Annual Report: A copy of the Corporation’s Form 10-K Annual Report 
is available without charge to shareholders after March 31, 2020, upon written 
request  to  the  Corporation’s  secretary.  A  copy  is  also  available  on  our  Transfer 
Agent, American Stock Transfer & Trust Company’s website at www.astproxyportal.
com/ast/01079.

Serving 

13 Counties 

in Two States

Bank Officers

Senior Vice Presidents

Vice Presidents

Timothy Rubery 
Small Business Lending
Joseph Tascone 
WMG Investment Services
Thomas Whitaker 
Finance

Catherine Crandall 
WMG Estate Administration 
Marianne Kalec 
Retail Lending
Christopher Kelly 
Retirement Services
Jeffrey Kenefick
Commercial Lending
Mark Lasch 
WMG Regional Manager 
Mary Meisner
Regulatory Risk
J. Edmond Morton IV 
WMG Regional Manager

Yvonne Albee 
Regulatory Risk
Dawn Aubin 
Auburn & Seneca Falls 
Roberta Bastow 
Commercial Lending
Michael Battersby 
Support Services
Kellea Bauda 
Business Development 
Michael Blatt 
WMG Investment Services
Peter Capozzola 
WMG Investment Services
Marci Cartwright
CFS Group, Inc.

Bryce Cutler 
Business Development
Mark Fife 
Commercial Lending 
Yvette Francisco 
Loan Review
Victoria Harkins 
WMG Prestige Banking
Kevin Harrigan 
Commercial Lending 
James Hartle 
Branch Administration
Scott Heffner 
Marketing

Mary Keefe 
Business Services
John Kite
Special Assets 
James Kresge
Commercial Credit
Danielle Krisko
Business Client Services
D. Tavis McKeon
E-Retail
Mary Anne Narosky 
Business Client Services
Nino Pellegrino 
Business Development

Jennifer Sczepanski 
Branch Administration
John Sentigar 
Information Technology
Andrea Seymour 
Logistical Support 
John Shea 
WMG Relationship Manager
Gregory Stewart 
WMG Sr. Relationship Manager
Frank Vassallo
Finance
Sheila Washburn 
ATM & Card Services

Assistant Vice Presidents

Assistant Treasurers

Kimberly Bailey 
Canton & Troy
Laura Bennett 
Real Estate Lending 
Bruce Boughton 
Montour Falls & Watkins Glen
Kevin Brimmer 
WMG Investment Services 
Gregory Bruno 
Clifton Park & Schenectady 
David Carlson 
Elmira Heights
Maureen Clarke 
State St. & Slingerlands
Christopher Coletta 
Commercial Loans
Pamela Colomaio 
Bath
Alison Conklin-DeVita 
Southport & Westside
Joel Crimmins
Commerical Loans
Jennifer Cruise 
WMG Support Services

Shelby Fay
WMG Investment Services 
Sandra Grooms 
Elmira Rd. & Ithaca Station 
Michael Hart 
WMG Estate Administration
Amy Howell
Consumer Lending
Tara Humphrey
Loan Operations
Matthew Keefe 
Regulatory Risk
Sanya Lam 
Latham & Wolf Rd.
Andrea McClure 
WMG Tax Services
Patrick McFarland 
Regulatory Risk
Julianne Meeker
Computer Operations
Jack Narosky 
BCSG Relationship Manager
Michael Novotny 
Branch Administration

Brenda Praschunus 
Arnot Rd. & Big Flats
Monica Ridosh
Human Resources 
Sheryl Scott 
Corning 
Heidi Wahl 
WMG Estate Administration
Patrick Ward 
WMG Presitge Banking
Tracey Wardwell 
Wilton
Sue Williams 
Waverly
Kristen Woodward 
E-Retail
Lauren Zell
WMG Retirement Services

Ann Burns 
Special Assets
Dena Carrigan 
Elmira Heights
Sarah Darling 
Owego & Tioga 
Austin Farrell 
Horseheads
Judith Frisk
Westside
Noelle Gilchrist 
Treasury Management
Tonya Johnson
Regulatory Risk
Barbara Keller
Consumer Lending
Alice Kiser
Bank Operations
Megan Kozdemba
Real Estate Lending

Aimee O’Connor
Towanda 
Andrew Stockwell
Community Corners & Cortland
Megan Thomson
Main Office
Charolette Truxal
Vestal & Binghamton
Sarah Vergason
Computer Operations
Devin Wandell
WMG Estate Administration 
Cortni Wickham
Credit Department
Sarah Williamson
Contact Center
Tyler Wilson
Regulatory Risk
Heidi Wood
Resource Recovery

*Listing as of February 28, 2020*

Serving 
13 Counties 
in Two States

Bank Anywhere, Anytime.

ALBANY
132 State St., Albany
65 Wolf Rd., Albany
581 Loudon Rd., Latham
1365 New Scotland Rd., Slingerlands

BRADFORD
5 W. Main St., Canton
304 Main St., Towanda*
159 Canton St., Troy

*Towanda branch will be closing 4/30/2020*

BROOME
127 Court St., Binghamton
100 Rano Blvd., Vestal

CAYUGA
110 Genesee St., Auburn
185 Grant Ave., Auburn

CHEMUNG
437 Maple St., Big Flats 
One Chemung Canal Plaza, Elmira
628 W. Church St., Elmira
100 W. McCann’s Blvd., Elmira Heights
29 Arnot Rd., Horseheads
602 S. Main St., Horseheads
951 Pennsylvania Ave., Southport 

CORTLAND
1094 Highway 222, Cortland

SARATOGA
25 Park Ave., Clifton Park
3057 Route 50, Saratoga Springs (Wilton)

SCHENECTADY
2 Rush St., Schenectady

SCHUYLER
303 W. Main St., Montour Falls
318 N. Franklin St., Watkins Glen

SENECA
54 Fall St., Seneca Falls

STEUBEN
410 W. Morris St., Bath
149 W. Market St., Corning

TIOGA
203 Main St., Owego
1054 St. Rte. 17C, Owego
405 Chemung St., Waverly

TOMPKINS
909 Hanshaw Rd., Ithaca
304 Elmira Rd., Ithaca
806 W. Buffalo St., Ithaca

chemungcanal.com capitalbank.com