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Cincinnati Financial

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Sector Financial Services
Industry Insurance - Property & Casualty
Employees 1001-5000
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FY2022 Annual Report · Cincinnati Financial
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2022 ANNUAL LETTER 
TO SHAREHOLDERS

CINCINNATI

Cincinnati Financial Corporation stands among the 25 largest property casualty insurers in the 
nation, based on net written premiums. A select group of independent agencies actively markets 
our business, home and auto insurance in 46 states. Within this select group, we also seek to 
become the life insurance carrier of choice and to help agents and their clients – our policyholders – 
by offering leasing and financing services. 

Three competitive advantages distinguish your company, positioning us to build shareholder value 
and long-term success:

1.  Commitment to our network of professional independent insurance agencies and to their  

continued success

2.   Operating structure that supports local decision making, showcasing the strength of our field  

claims service, field underwriting and field support services

3.  Financial strength to fulfill our promises and be a consistent market for our agents’ business,   

supporting stability and confidence

Learn more about where we are today and where we are headed by reviewing our publications 
on cinfin.com/investors.

CINCINNATI

Independent agents who work with The Cincinnati 

Insurance Company appreciate the ease with which they 

can reach us. Finding value in direct access to associates 

from all areas of the company, we often hear, “I love that 

you answer the phone.” However, we know it’s more 

than just easily reaching a real person – it’s reaching a 

person who can offer solutions and options. We’ve invested 

in talented associates who increase the capabilities we have 

and the resources we provide to agents and their clients when they 

have unique or challenging insurance situations.

We answer the call for local independent insurance agents:

•  offering a breadth of products that create flexibility in responding to the needs 

of business owners, from entrepreneurs just starting out to those operating 

multi-million dollar businesses, as well as both middle market and high net  

worth personal lines clients.

•  connecting professional risk management associates to business leaders, large 

fleet operators, homeowners and collectors, helping them prevent loss or 

damage to their most important assets.

• 

responding with fast, fair and empathetic claims service, supporting our agents’ 

reputations in their communities and making communities, businesses and 

families financially whole again.

2022 Annual Letter to Shareholders

TABLE OF CONTENTS

1-8  Letter to Shareholders
   9  Condensed Balance Sheets  
  and Income Statements

 10  Five-Year Summary  
  Financial Information
 11  Safe Harbor Statement
 12  Subsidiary Officers and  

  Directors

 13  Directors and Officers
 14  Shareholder Information

 
 
 
 
 
 
 
 
 
TO OUR SHAREHOLDERS, FRIENDS AND ASSOCIATES:

Shareholders’ equity rose to more than $13 billion at year-end 2021, including increased policyholder surplus for our 
insurance subsidiaries. That value on a per-share basis – your book value – increased 21.9% to $81.72 in 2021, setting 
a new record high.

Strong cash flow from our profitable insurance operations allowed us to expand our investment portfolio and 
increase investment income, supporting our primary performance target of an annual value creation ratio averaging 
10% to 13%. For 2021, that ratio was 25.7%, resulting in an 18.7% annual average 
over the past five years.

We believe the value creation ratio is an appropriate metric to evaluate our 
performance because it considers our ability to increase the book value of your 
company and your shareholder dividends.

In January 2022, our board of directors increased the regular quarterly cash 
dividend 9.5% to 69-cents-per-share, setting the stage for a 62nd consecutive  
year of increasing shareholder dividends. We believe only seven other public 
companies in the U.S. can make that statement.

We balance growth and profitability, continuing to outperform the industry.  
A.M. Best Co., a leading insurance industry ratings agency, estimates 2021 U.S. 
property casualty industry results at a 99.6% combined ratio on a statutory basis 
with 9.2% net written premium growth. 

Our property casualty net written premium growth reached 10% for the year;  
that pace included 12% growth to a record $897 million in new business  
premiums written by our agency partners. Net written premiums grew 53% for 
Cincinnati Re®, our reinsurance assumed operation, and 6% for Cincinnati Global 
Underwriting Ltd.SM, our London-based global specialty underwriter for Cincinnati Global Syndicate 318 
Underwriters at Lloyd’s. 

Steven J. Johnston, Chairman, President and  
Chief Executive Officer

We aim for our combined ratio to consistently be within the range of 95% to 100%. When the combined ratio is 
below 100%, we’ve achieved an underwriting profit in our insurance operations. Our full-year 2021 combined ratio 
finished much better than that range at 88.3%. That’s the 10th year in a row of underwriting profitability for your 
company, reflecting the diligent execution of our deliberate growth and profitability strategies.

ANSWERING THE CALL
With our vision clearly in focus – to be the best company serving independent agents – we can confidently invest in 
the people, resources and technology to keep moving forward, growing, evolving and delivering results that benefit 
our agents and policyholders, in turn creating long-term value for shareholders.

Our independent agency force is also evolving. They need efficiency, expertise and technical prowess from the 
carriers they work with. Independent agents expect flexible products backed by people with the expertise to 
artfully create an insurance program that cares for the whole of the clients they serve.

We must answer the call of these expectations – and we are. We are infusing our time-tested culture of listening to 
agents and building relationships with expertise to create a new era of comprehensive solutions that help our 
agents capitalize on opportunities.

I encourage you to learn more about our efforts by reading the special We answer the call sections of this letter, 
along with the Q&A with some of our key company leaders on how they are continuing to build expertise for the 
future in their respective areas of responsibility. 

1

Cincinnati Financial Corporation2021 Consolidated Revenues
(in millions)

Total Investments
At fair value (in billions)

$24.7 

$21.5 

$19.7

$17.1 $16.7

17 

18 

19 

20 

21

Net and Non-GAAP 
Operating Income  
(Per common share, diluted)

  Net Income
  Non-GAAP  
Operating  
Income 

$18.10

$12.10

$
6

.

4
1

$6.29

$
2

.

7
4

$
3

.

3
5

$1.75

$
4

.

2
0

$7.49

$
3

.

2
8

17 

18 

19 

20 

21

*  The Definitions of Non-GAAP 

Information and Reconciliation to 
Comparable GAAP Measures are in 
our quarterly news releases, which 
are available at cinfin.com/investors.

Consolidated revenues rose 28% in 2021, compared with 2020, primarily due to a higher amount of  
net investment gains and profitable growth of insurance operations. Earned premiums rose  
8% and invested assets grew more than $3 billion due to higher market valuations and net purchases 
of securities that reflected positive operating cash flows. Pretax investment income grew 7% for the 
year, reaching a record high $714 million and resulting in the eighth consecutive year of increasing 
investment income.

 Commercial Lines $3,678 (38.2%)

 Personal Lines $1,546  (16.1%)

 Excess & Surplus Lines $400 (4.2%)

 Life Insurance $303 (3.1%)

 Investment Income $714 (7.4%)

 Net Investment Gains and Losses  
and Other $2,989 (31.0%)

Total: $9.630 billion

Book Value
Per common share

Cash Dividend Declared
Per common share

Value Creation Ratio

 Special Dividend

 $81.72

 $67.04

 $60.55

$50.29 $48.10

$2.52

$2.40

$2.24

$2.12

$2.50

$

.

5
0

$
2

.

0
0

30.5%

25.7%

22.9%

14.7%

17 

18 

19 

20 

21

17 

18 

19 

20 

21

-0.1%
18 

17 

19 

20 

21

Book value per share rose nearly 22% to $81.72 at December 31, 2021, compared with year-end 2020, a new record high, resulting in a 25.7% value creation ratio. 
On a five-year average basis our value creation ratio was 18.7% – ahead of our target range. The board of directors’ January decision to increase the cash dividend 
demonstrates their confidence in the future success of our strategies and sets the stage for a 62nd consecutive year of increasing regular annual dividends. 

2

2022 Annual Letter to Shareholders

 
 
 
 
 
 
 
 
 
 
 
 
Insurance Expertise Blends Art and Science

Q&A

When you think of the expertise needed at a leading insurance 
organization, you probably imagine people focused on evaluating 
risks and reviewing claims. Steve Spray, president of The 
Cincinnati Insurance Company, Teresa Cracas, chief risk officer, 
John Kellington, chief information officer, and Marc Schambow, 
chief claims officer, have infused our company with expertise in 
those areas, plus some that may surprise you – third-party data 
integrations, robotic process automation and virtual reality. 

We’ve developed and hired associates with mastery in diverse 
disciplines – and the results are apparent in our track record of 
growth and profitability. Now, we’re looking ahead to the talent, 
technology and products we’ll need to remain an industry leader  
in the next decade.

Clockwise from left: Marc Schambow, chief claims officer; John Kellington, chief 
information officer; Steve Spray, president; and Teresa Cracas, chief risk officer

Sophisticated Pricing
The insurance industry is unique in the fact that we don’t know the ultimate cost of our products until long after 
they are sold. To be a competitive and stable market for our agencies, we must have confidence in our underwriters 
and our pricing models, and our agents must be able to clearly articulate the value of our products to their clients.

A focus on profitable growth led to a 14.5-point improvement in our commercial lines business combined ratio, 
recording an 83.8% for the year. While the pandemic slowed growth in 2020 and early in 2021, net written premium 
growth returned to a healthy pace by midway through the year, reaching 8% at year-end 2021 compared with year-
end 2020.

Our personal lines business continued its trend of profitability, producing a 94.0% combined ratio for the year. 
We’ve continued our steady progress toward establishing Cincinnati Insurance as a leader in serving our agencies’ 
high net worth personal lines clients. In 2021, we grew this portion of our business by 28% compared to 2020, 
bringing annual premiums for higher net worth clients to $663 million.

This improvement in profitability in our personal lines business took a multifaceted approach. Over the past few 
years, we have: increased pricing precision on middle market new business with the introduction of The Cincinnati 
Casualty Company; added an excess and surplus lines homeowner product to help our agents answer the 
challenges many clients in California are facing due to the high frequency of wildfires in that state; opened two  
new states – Maine and New Mexico; and made greater use of higher minimum loss deductibles and enhanced  
our property inspection process to verify home condition and insurance to value for high net worth and middle 
market clients.

We’re continuing to expand the data and analytical tools we use to sharpen our understanding of the differing 
geographies in which we do business. The regulatory environment can differ from state to state – as can the 
weather. Deepening our expertise of what makes each market unique allows us to offer the right mix of products 
and services to ensure our agencies’ and our own success.

As we’ve grown in geographies outside our traditional midwestern footprint and added to lines of business less 
susceptible to weather-related natural catastrophes, including management liability, surety, machinery & equipment 
and inland marine coverages for personal lines, we’ve helped to smooth our results. We believe we will realize more 
benefit from these initiatives over time.

3

Cincinnati Financial CorporationWhat steps are we taking now to 
continue our journey toward our 
vision of being the best company 
serving independent agents?

Steve: As our world gets more 
complex, independent agents 
are exploring new areas of risk 
management. We are responding 
by building capabilities today for 
the expertise agents and their 
clients need in the future. We have 
a variety of initiatives underway led 
by talented Cincinnati associates: 
creating new specialty products that 

open access to Lloyd’s of London 
through CSU Producer Resources Inc. 
and Cincinnati Global Underwriting; 
expanding capabilities to serve large, 
national businesses with deepened 
loss control abilities and robust claims 
handling capabilities; and answering 
changing market conditions for our 
agencies’ homeowner clients who live 
in areas especially prone to weather-
related catastrophes.

Teresa: We continue to invest in 
associates with innovation know-
how. These talented individuals are 

training their fellow associates in 
innovation methodologies that help 
us gain the confidence to investigate 
and then to either implement or fail 
fast. A key in understanding how we 
can best serve 
independent 
agents and 
their clients 
in the future 
is ensuring 
we truly 
understand 
the root cause 

CINCINNATI

SUPPORTING OUR AGENTS: 
UNDERWRITING EMERGING 
TECHNOLOGY
A mechanical contractor 
wanted to grow their 
business by installing, 
monitoring and 
maintaining Combined 
Heat and Power Units. 
CHP units take methane 
waste gas and convert 
it to useable energy, 
reducing greenhouse 
gas emissions.

When the business 
owner reached out to 
his agent Bob Sabol, 
at Lyons Companies 
in Wilmington, Delaware, Bob knew 

his first call would be to 
Art Orgeron, senior 
construction account 
executive, Commercial 
Key Accounts.

Art Orgeron, Senior Construction Account 

Executive, Commercial Key Accounts

4

Rob Cheek, Senior Technical 
Specialist, Loss Control

and we get to support his company with 
loss control services.”

Art relied on Loss Control 
to understand the risk and 
underwrite it properly, “When 

I get a request like this, I reach 
out to the experts I know. In this 
case, I reached out to Rob Cheek, 
senior technical specialist, who 
has expertise in these kinds of 
systems. Rob helped me 
understand CHP systems 
better, so I knew what 
controls to look for in 
the client’s system.”

As part of a regular 
inspection, Chris Dahms, 
senior loss control field 
director, and Samuel Mamula, 

assistant vice president, Loss Control, 
visited the plant to review the general 
and product liability exposures regarding 
the new technology. Chris commented, 
“I come from a mechanical engineering 
background, so new technology like these 
CHP units is really exciting to me. Our 
insured is on the forefront of innovation, 

Art continued, “Because we were able to 
get comfortable with the added exposure 
and took the time to understand the 
complexities of the insured’s plan to 
expand into new technology, we have no 
competition on the renewal. The agent and 
insured know we care about their business 
and are engaged to support them in  

their operations.”

Chris added, “The combined 
production use of heat and 
power provides 91% efficiency 
for methane gas that was 
previously burned in a 
stack and wasted. I’m 
proud to support our 
insured in his company’s 
environmentally 
conscious efforts.”

From top:  
Chris Dahms, Senior 
Field Director,  
Loss Control
Samuel Mamula, 
Assistant Vice 
President, Loss Control

Art said this process was 
collaboration working as 
it should, “This situation 
was not unusual. It’s 
a perfect picture of 
collaboration.”

Q&A2022 Annual Letter to Shareholders 
behind any 
pain point. 
Having a rubric 
to facilitate this 
exploration 
helps us 
develop the 
right solution 
for the right 
problem. 

John: We believe the optimum 
experience for the independent 
agencies we work with is to 
allow them to work in their own 

systems – not jump back and forth 
between our systems and theirs. 
This means we need to enable their 
systems to talk with our systems 
behind the scenes. This is much 
harder than it sounds, and we have 
been leveraging 
industry standards 
to increase our 
efficiency and 
bring these 
requests to 
fruition. These 
types of interfaces 

will be 
helpful 
in pulling 
policy, 
claims 
and billing 
information. 
During the 
quoting 
process, combining APIs with third-
party data integration minimizes 
data entry for our agents and allows 
business to be processed with 
increased speed and accuracy.

A team of highly qualified actuaries and data scientists work closely with our insurance professionals to chart our 
path for profitable growth. Our analytics departments now boast 19 Ph.D.-credentialed associates and 54 actuaries 
credentialed by the Casualty and Actuarial Society. These experts specialize by line of business and product – 
deeply learning the intricacies of each. Our pricing, underwriting and operational models are continually refined as 
our business evolves and new data sources and assumptions are tested. The data-driven analysis in pricing and 
product management gives our field and headquarters underwriters another tool as they make decisions on a 
policy-by-policy basis with our agents every day.

Actuaries who set the loss reserves for Cincinnati Insurance work closely with our pricing actuaries, sharing 
information about current and prospective trends between their teams, ensuring careful knowledge-based 
calculations. Following a consistent approach, we’ve achieved 33 consecutive years of favorable reserve 
development on prior accident years.

Comprehensive Products
With our agent-centered strategy, Cincinnati aims to be a market for 75% of our agencies’ typical business. This 
means continually expanding our product portfolio. 

Our first expansion to deepen our relationships with agents came in the early days of our company with the 
addition of a life insurance product portfolio. Today, The Cincinnati Life Insurance Company continues to support 
retention for our property casualty agents through life insurance products for businesses and individuals. Cincinnati 
Life provides steady contributions to our earnings – generally unaffected by weather-related catastrophes. In 2021, 
earned premiums for Cincinnati Life grew 3%, including a 7% increase for term life premiums, our largest life 
insurance product line.

As our agents experienced more need for excess and surplus lines capabilities – we answered. The Cincinnati 
Specialty Underwriters Insurance Company, now in its 14th year of operation, had another stellar year, growing net 
written premiums 22% with a combined ratio of 89.5%.

To keep strengthening the relationships we have with each of our 1,921 agencies, we must continue investing in our 
business to deliver the services they need. Two recently launched initiatives offer additional ways to grow with our 
agencies: a new small business platform and a Wind Hail Deductible Buyback product offered in conjunction with 
Cincinnati Global and the Lloyd’s of London market.

5

Cincinnati Financial CorporationHow will we ensure we stay industry 
leaders in your area of focus? 

John: Our people are the biggest 
game changer. They do amazing 
things every day. Forward-thinking 
associates continually scan the 
horizon for what technologies may be 
advantageous for us. We’re nimble; 
as new technologies emerge, we 
consider how we can best change 
and adapt quickly. Over the past 
few years, we’ve been leveraging 
modern integration methods and 

development best practices that 
have positioned us to be a leader 
in insurance technology for years 
to come. 

Teresa: We’re 
grooming our 
actuaries to not 
just be actuaries 
– but actuaries 
with business 
acumen.           

To attract the 
best business, 
we must 
have refined 
pricing for 
each product 
in each 
geography 

we serve. Our actuaries and 
underwriters collaborate so that 
they all can understand what 
the data is telling us and how it 
translates into the business. Now 

CINCINNATI

INFORMATION TECHNOLOGY

Technology makes 
our lives easier – or it’s 

supposed to. 

So, what’s the move when 
your business’s technologies 
aren’t producing effective 
solutions? For Hosket Ulen 
Insurance Solutions LLC, it 

Kevin  
Rall, chief 
operating  
officer, Hosket  
Ulen Insurance 
Solutions LLC

was a call to Cincinnati. 

The Dublin, Ohio, agency’s principal and 
managing partner, Brad Hosket, and chief 
operating officer, Kevin Rall, reached out to 

6

Brad Hosket, principal – 
managing partner,  
Hosket Ulen Insurance 
Solutions LLC

From left: John Kellington,  
chief information officer; Toby Nunn, 

assistant vice president, IT Enterprise 
Component Services; Angie Delaney, senior  
vice president, Sales & Marketing; Sean  
Givler, senior vice president, Commercial  
Lines; and Geoffrey Struggles, architect,  
IT Infrastructure

us late in 2020 seeking assistance 
with a data-mining mission of sorts. 

Their ask was as simple as it was 
novel: direct access to our policy, 
billing and claims information through their 
customer experience platform.

Hosket Ulen recognized the value of 
providing a consistent customer experience 
by delivering their service-minded team and 
customers a single data source for policy, 
billing and claims information. Traditional 
methods for data access could be lengthy 
and burdensome, resulting in prolonged 
customer wait times, especially with the use 
of multiple agency management systems 
that Hosket Ulen had collected through 

numerous acquisitions. 

“We believed a customer-first solution was 
possible with Cincinnati Insurance and that 
the best way to get accurate, easily accessible 
information was to go to the source,” said Brad. 

“We recognized a real opportunity to assist 
our agency partner. But was it feasible?” said 
Geoffrey Struggles, architect, IT Infrastructure. 

Solution-minded innovators from Hosket 
and Cincinnati surmised that an API – a 
mechanism by which the agency and 
carrier systems could talk via single-entry 
authentication – was worth exploring. 

Toby Nunn, assistant vice president, IT 
Enterprise Component Services, said, “One 
of the best things about this project was ‘the 
how.’ We employed innovative concepts 
in partnership with Hosket. Exploring the 
solution together to enhance the customer 
experience – what they need and what they 
don’t – was helpful. It was a true partnership 
and exciting to work with an agency this way.” 

It was a 10-month effort: testing defenses, 
accessibility and reliability to ensure the 
experience would meet high functionality 
and security criteria. And, it worked. Now, 

Q&A2022 Annual Letter to Shareholdersthat we have a strong foundation in 
our pricing models, we’re conducting 
deep-dive studies into states and 
industries to further expand our 
understanding. 

Marc: Something unique to 
Cincinnati Insurance is that we 
continue to assign our field claims 
associates to agencies – not to types 
of claims. Our associates need to 
have a broad understanding of the 
many different claim types they could 

encounter. Having one person our 
agents contact when a client has a 
claim builds trust, which increases 
satisfaction for all parties. We also 
realize our field claims associates 
can’t know everything. We support 
them by employing specialists who 
work from our headquarters, sharing 
their knowledge with field associates 
across the country. Another 
technique we are in the early stages 
of exploring is the use of virtual 
reality for continuing education. It’s 
in its early stages, but the possibilities 

are exciting. 
We used VR 
in property 
training this 
past fall, 
allowing 
associates 
to explore 
different roof 
exposures 
without the 
need to actually climb up and down a 
variety of roofs. 

Currently live for Illinois agents, our small business platform combines our first-ever patented technology 
infrastructure and increased use of third-party data analytics to allow agents to quote and issue policies with 
outstanding speed and efficiency – and in most cases without the need for a Cincinnati underwriter’s review. 

when a Cincinnati client calls Hosket 
Ulen, there is no need to navigate across 
multiple agency systems or question the 
accuracy of the data. One login to the 
agency’s client experience platform provides 
immediate access to their Cincinnati policies, 
improving the agency experience and client 
satisfaction. 

Geoffrey remembers, “We thought ‘Here’s 
an opportunity to shape a solution.’ It’s extra 
rewarding because we shaped it in parallel 
with the agency.” 

“We were able to integrate this directly into 
our client inquiry screens, creating a truly 
seamless experience. It’s a game-changer; 
together, we’re making history,” said Kevin.

And this is just the beginning. Because we’ve 
created a way to offer a menu of policy 
data, any agent can securely select the data 
collected to meet their needs. Ryan Osborn, 
vice president, IT Administration, said, “Our 
process painted the picture well – producing 
data in a secure way that we couldn’t before 
– and we’ll keep building and creating for  
all our agents, providing solutions that 
expand agency choice, flexibility and ease  
of doing business.”

Investing in this platform enables agencies to grow their small 
business clientele with us, while preserving the time of agency staff 
to focus on more complex accounts.

In February 2022, we announced our first product from a project 
we call Leveraging Lloyd’s. When we purchased Cincinnati Global 
in 2019, we envisioned a way to create a new flow of business from 
independent agents to the Lloyd’s market. With CSU Producer 
Resources Inc. approved as a Lloyd’s coverholder, this Wind Hail 
Deductible Buyback product will be the first of many new products 
we can offer agents. 

Agents and their clients appreciate the expertise of Cincinnati 
claims and loss control associates who can often provide services; 
Cincinnati Global can continue to grow their written premiums; 
and the Lloyd’s market enjoys high-quality business from the 
premier agencies that represent Cincinnati Insurance.

Cash flow fueled by underwriting profits allowed us to be an active 
buyer of both bonds and stocks in 2021. In fact, total net 
investment purchases reached more than $1 billion – the highest 
annual amount in at least a decade.

With interest rates continuing to stay low in 2021, yields on new 
fixed-maturity securities we purchased were lower than the 
average yield of bonds in the portfolio, causing our book yield to 
continue losing ground. The weighted average yield-to-amortized 
cost on our diversified, laddered fixed-maturity portfolio continued 
to decline slightly, ending the year at 4.02%.

7

Cincinnati Financial CorporationWhy are you excited 
about the future of 
Cincinnati Insurance? 

Steve: Doing business 
locally and personally 
gives us immeasurable 
advantages. Agents 
appreciate that we listen and 
genuinely try to find solutions. They 
show that appreciation by giving 
us more of their best business. With 
confidence in our agency-centered 
model, we can stay true to who 
we are while pursing continuous 

improvement in expertise and 
technology.

Marc: We are on the cusp of 
a transformation. Layering 

technology 
on top 
of our 
empathetic 
claims 
service adds 
efficiencies 
and options 
that improve agent and policyholder 
experiences.  

We are meeting our customers where 
they are. If you prefer a quick, virtual 
option for minor auto damage – 
we’ve got it. If you need a shoulder 
to lean on in the wake of losing your 
home or business – we’re here. 

Teresa: We have so much runway 
ahead of us. There are new 
geographies and products to explore, 
and we have the infrastructure 
to capitalize on opportunities 
we uncover. I’m confident our 
collaborative culture will lead to 
success in these new areas.

We have been able to offset that lower interest income, in part due to our equity-investing strategy. Equity 
dividends grew 12% for the year. Equities represented approximately 46% of our invested assets at year-end, a 
significantly higher allocation than most insurers hold. 

We believe this approach creates strong liquidity and flexibility over the long term to maintain our cash dividend 
and to continue to invest in and expand our insurance operations.

BUILDING FOR TOMORROW
We are entering 2022 with steadfast optimism, knowing many of the initiatives we have underway will gain steam 
over the next few years, moving our company forward.

We’re creating opportunities for current associates to develop areas of expertise. Succession planning and talent 
recruitment continue to be high priorities as we develop the next generation of insurance leaders.

As a company with a long-term focus in all that we do, we also took an additional step toward the future leadership 
of our organization by promoting Steve Spray to president of all U.S. subsidiaries in January. 

Since 2019, Steve has been our chief insurance officer with executive oversight of the company’s property casualty 
insurance operations. We further expanded Steve’s leadership role in August 2021 as he assumed executive 
leadership of Cincinnati Life, Human Resources, Learning & Development and Corporate Communications.

Steve is ready for this next challenge. Because he’s been in leadership roles across our organization, he has a deep 
understanding of what it will take for us to succeed far into the future. I’m confident that under his direction our 
insurance subsidiaries will continue to grow, deepening the products, services and capabilities we have to support 
agents and create shareholder value far into the future.

Respectfully,

/S/Steven J. Johnston

Steven J. Johnston, FCAS, MAAA, CFA, CERA
Chairman, President and Chief Executive Officer

8

Q&A2022 Annual Letter to ShareholdersCONDENSED BALANCE SHEETS AND INCOME STATEMENTS

Cincinnati Financial Corporation and Subsidiaries

(Dollars in millions) 

Assets

At December 31,

2021 

2020

Investments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Premiums receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Reinsurance recoverable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Liabilities

Insurance reserves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Unearned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Deferred income tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Long-term debt and lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Shareholders’ Equity
  Common stock and paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Retained earnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Accumulated other comprehensive income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Treasury stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total liabilities and shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

$  24,666  
1,139  
2,053  
570  
2,959  
_________ 
$  31,387   
_________ 
_________ 

$  10,319  
3,271  
1,744  
843  
2,105  
_________ 
  18,282  
_________ 

1,753  
  12,625  
648  
(1,921) 
_________ 
  13,105  
_________ 
$  31,387   
_________ 
_________ 

$  21,542 
900 
1,879 
517 
2,704 
_________
$  27,542
_________
_________

$ 

9,661 
2,960 
1,299 
845 
1,988 
_________
16,753 
_________

1,725 
  10,085 
769 
(1,790)
_________
10,789 
_________
$  27,542
_________
_________

(Dollars in millions, except per share data) 

2021 

Years ended December 31,
2020 

2019

Revenues
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Investment income, net of expenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Investment gains and losses, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Fee revenues  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Other revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total revenues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Benefits and Expenses

Insurance losses and contract holders’ benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting, acquisition and insurance expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
  Other operating expenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Total benefits and expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Income Before Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Provision for Income Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Net Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Per Common Share:
  Net income—basic  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Net income—diluted  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

$  6,482  
714  
2,409  
15  
10  
_________ 
9,630   
_________ 

3,936  
1,951  
53  
20  
_________ 
5,960  
_________ 
3,670  
724  
_________ 
$  2,946  
_________ 
_________ 

$  18.29  
18.10  

$  5,980  
670  
865  
11  
10  
_________ 
7,536   
_________ 

4,134  
1,829  
54  
20  
_________ 
6,037  
_________ 
1,499  
283  
_________ 
$ 
1,216  
_________ 
_________ 

$ 

7.55  
7.49  

$  5,604 
646 
1,650 
15 
9 
_________
7,924
_________

3,638 
1,738 
53 
23
_________
5,452
_________
2,472
475 
_________
$ 
1,997
_________
_________

$ 

12.24 
12.10 

9

Cincinnati Financial Corporation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
2021 

2020 

2019 

2018 

2017

Years ended December 31,

FIVE-YEAR SUMMARY FINANCIAL INFORMATION

Cincinnati Financial Corporation and Subsidiaries
(Dollars in millions, except per share data) 

Financial Highlights

Investment income, net of expenses  . . . . . . . . . . . . . . . . . . . . . . . . .  
  Net income   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Investment gains and losses, after-tax . . . . . . . . . . . . . . . . . . . . . . . .  
  Other non-recurring items, after-tax. . . . . . . . . . . . . . . . . . . . . . . . . .  
  Non-GAAP operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Per Share Data 
  Net income - diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Investment gains and losses, after-tax - diluted . . . . . . . . . . . . . . .  
  Other non-recurring items, after-tax - diluted. . . . . . . . . . . . . . . . .  
  Non-GAAP operating income - diluted . . . . . . . . . . . . . . . . . . . . . . .  
  Cash dividends declared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Special cash dividend declared and paid . . . . . . . . . . . . . . . . . . . . .  
  Book value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Ratio Data
  Debt-to-total-capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Value creation ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Consolidated Property Casualty Insurance Results
  Agency renewal written premiums . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Agency new business written premiums  . . . . . . . . . . . . . . . . . . . . .  
  Net written premiums  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Current accident year before catastrophe losses. . . . . . . . . . . .  
  Current accident year catastrophe losses. . . . . . . . . . . . . . . . . . .  
  Prior accident years before catastrophe losses  . . . . . . . . . . . . .  
  Prior accident years catastrophe losses. . . . . . . . . . . . . . . . . . . . .  
  Total loss and loss expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Net underwriting profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Loss and loss expense ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting expense ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Combined ratio   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Policyholders’ surplus (statutory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Net written premiums to surplus (statutory) . . . . . . . . . . . . . . . . . .  

Commercial Lines Property Casualty Insurance Results
  Net written premiums  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Loss and loss expense ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting expense ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Combined ratio   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Personal Lines Property Casualty Insurance Results
  Net written premiums  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Loss and loss expense ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting expense ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Combined ratio   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Excess & Surplus Lines Property Casualty Insurance Results
  Net written premiums  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Loss and loss expense ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Underwriting expense ratio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Combined ratio   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 714  
 2,946  
 1,903  
 –    
 1,043  

 18.10  
 11.69  
 –    
 6.41  
 2.52  
 –    
 81.72  

 6.0% 

 25.7  

 5,091  
 897  
 6,479  
 6,184  
 3,462  
 562  
 (363) 
 (65) 
 3,596  
 1,867  
 731  
 58.1% 
 30.2  
 88.3% 
 7,247  
 0.87  

 3,811  
 3,674  
 52.8% 
 31.0  
 83.8% 

 1,594  
 1,542  
 64.3% 
 29.7  
 94.0% 

 426  
 398  
 62.8% 
 26.7  
 89.5% 

Life Insurance Results
  Net written premiums  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Earned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Life insurance segment profit (loss). . . . . . . . . . . . . . . . . . . . . . . . . . .  
  Net life insurance face amount in force . . . . . . . . . . . . . . . . . . . . . . .  

$ 

 346  
 298  
(16) 
 77,493  

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 670  
 1,216  
683  
–    
533  

 7.49  
4.21 

–    
3.28  
2.40  
 –    
67.04  

 7.2% 
14.7  

 4,740  
799  
5,864  
5,691  
 3,243  
725  
(98) 
(33) 
 3,837  
1,744  
119  
 67.4% 
30.7  
 98.1% 

 5,838  
0.97  

 3,534  
3,476  
 67.3% 
31.0  
 98.3% 

 1,503  
1,463  
 66.8% 
30.3  
 97.1% 

 348  
325  
 61.3% 
28.7  
 90.0% 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 646  
 1,997  
1,303  
–    
694  

 12.10  
7.90  
–    
4.20  
2.24  
 –    
60.55  

 7.7% 
30.5  

 4,519  
778  
5,516  
5,334  
 3,249  
351  
(219) 
(29) 
 3,352  
1,652  
341  
 62.8% 
31.0  
 93.8% 
 5,620  
0.96  

 3,410  
3,319  
 61.2% 
31.7  
 92.9% 

 1,435  
1,404  
 70.2% 
29.6  
 99.8% 

 303  
278  
 51.1% 
30.4  
 81.5% 

 328  
289  
11  
73,475  

$ 

 318  
270  
1  
69,984  

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 619  
 287  
(318) 
56  
 549  

 1.75  
(1.94) 
0.34  
3.35  
2.12  
–    
48.10  

 9.5% 
(0.1) 

 4,358  
652  
5,030  
4,920  
 3,026  
364  
(150) 
(17) 
 3,223  
1,522  
186  
 65.5% 
30.9  
 96.4% 
 4,919  
1.02  

 3,245  
3,218  
 63.7% 
31.7  
 95.4% 

 1,378  
1,336  
 72.8% 
29.1  
 101.9% 

 249  
234  
 44.4% 
29.1  
 73.5% 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

 609
 1,045
95
495
 455

 6.29 
 0.57 
 2.98 
2.74 
 2.00 
 0.50 
50.29 

 9.0%

 22.9 

 4,198 
626 
 4,840 
 4,722 
 2,889 
 368 
(91)
 (28)
 3,138 
 1,467 
 128 
 66.4%
31.1 
 97.5%

 5,094 
 0.95 

 3,202 
 3,165 
 64.5%
31.9 
 96.4%

 1,294 
 1,241 
 74.0%
29.0
 103.0%

 219 
 209 
 41.4%
29.7 
 71.1%

 298  
250  
8  
66,142  

$ 

 278 
 232 
(1)
 61,177

*  The Definitions of Non-GAAP Information and Reconciliation to Comparable GAAP Measures on www.cinfin.com defines and reconciles measures presented in this report that are   
  not based on GAAP or Statutory Accounting Principles.

10

2022 Annual Letter to Shareholders 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CINCINNATI FINANCIAL CORPORATION SAFE HARBOR STATEMENT  

This is our “Safe Harbor” statement under the Private Securities Litigation Reform 
Act of 1995. Our business is subject to certain risks and uncertainties that may 
cause actual results to differ materially from those suggested by the forward-
looking statements in this report. Some of those risks and uncertainties are 
discussed in our 2021 Annual Report on Form 10-K, Item 1A, Risk Factors, Page 32. 
Factors that could cause or contribute to such differences include, but are not 
limited to: 
•  Effects of the COVID-19 pandemic that could affect results for reasons such as: 

•  Securities market disruption or volatility and related effects such as 

decreased economic activity and continued supply chain disruptions that 
affect our investment portfolio and book value

•  An unusually high level of claims in our insurance or reinsurance operations 

that increase litigation-related expenses

•  An unusually high level of insurance losses, including risk of legislation or 
court decisions extending business interruption insurance in commercial 
property coverage forms to cover claims for pure economic loss related to 
the COVID-19 pandemic

relationships and third-party operations and data security

•  Disruption of the insurance market caused by technology innovations such as 
driverless cars that could decrease consumer demand for insurance products

•  Delays, inadequate data developed internally or from third parties, or 

performance inadequacies from ongoing development and implementation of 
underwriting and pricing methods, including telematics and other usage-based 
insurance methods, or technology projects and enhancements expected to 
increase our pricing accuracy, underwriting profit and competitiveness

•  Intense competition, and the impact of innovation, technological change and 
changing customer preferences on the insurance industry and the markets in 
which we operate, could harm our ability to maintain or increase our ability to 
maintain or increase our business volumes and profitability

•  Changing consumer insurance-buying habits and consolidation of independent 

insurance agencies could alter our competitive advantages 

•  Inability to obtain adequate ceded reinsurance on acceptable terms, amount 
of reinsurance coverage purchased, financial strength of reinsurers and the 
potential for nonpayment or delay in payment by reinsurers

•  Decreased premium revenue and cash flow from disruption to our 

•  Inability to defer policy acquisition costs for any business segment if pricing 

distribution channel of independent agents, consumer self-isolation, travel 
limitations, business restrictions and decreased economic activity
Inability of our workforce, agencies or vendors to perform necessary  
business functions

• 

•  Ongoing developments concerning business interruption insurance claims and 
litigation related to the COVID-19 pandemic that affect our estimates of losses 
and loss adjustment expenses or our ability to reasonably estimate such losses, 
such as:
•  The continuing duration of the pandemic and governmental actions to limit 

the spread of the virus that may produce additional economic losses

•  The number of policyholders that will ultimately submit claims or file lawsuits
•  The lack of submitted proofs of loss for allegedly covered claims
•  Judicial rulings in similar litigation involving other companies in the 

insurance industry

•  Differences in state laws and developing case law 
•  Litigation trends, including varying legal theories advanced by policyholders
•  Whether and to what degree any class of policyholders may be certified
•  The inherent unpredictability of litigation

•  Unusually high levels of catastrophe losses due to risk concentrations, changes 
in weather patterns (whether as a result of global climate change or otherwise), 
environmental events, terrorism incidents, civil unrest or other causes 

•  Increased frequency and/or severity of claims or development of claims that are 
unforeseen at the time of policy issuance, due to inflationary trends or other causes

•  Inadequate estimates or assumptions, or reliance on third-party data used for 

critical accounting estimates 

•  Declines in overall stock market values negatively affecting our equity portfolio 

and book value

•  Prolonged low interest rate environment or other factors that limit our ability  
to generate growth in investment income or interest rate fluctuations that  
result in declining values of fixed-maturity investments, including declines in 
accounts in which we hold bank-owned life insurance contract assets
•  Domestic and global events resulting in capital market or credit market 

uncertainty, followed by prolonged periods of economic instability or recession, 
that lead to:
•  Significant or prolonged decline in the fair value of a particular security or 

group of securities and impairment of the asset(s)

•  Significant decline in investment income due to reduced or eliminated 

dividend payouts from a particular security or group of securities

•  Significant rise in losses from surety or director and officer policies written 

for financial institutions or other insured entities

•  Our inability to manage Cincinnati Global or other subsidiaries to produce 

related business opportunities and growth prospects for our ongoing operations

•  Recession or other economic conditions resulting in lower demand for 

insurance products or increased payment delinquencies

•  Ineffective information technology systems or discontinuing to develop 

and implement improvements in technology may impact our success and 
profitability

•  Difficulties with technology or data security breaches, including cyberattacks, 
that could negatively affect our or our agents’ ability to conduct business; 
disrupt our relationships with agents, policyholders and others; cause 
reputational damage, mitigation expenses and data loss and expose us to 
liability under federal and state laws

•  Difficulties with our operations and technology that may negatively impact our 
ability to conduct business, including cloud-based data information storage, 
data security, cyberattacks, remote working capabilities, and/or outsourcing 

and loss trends would lead management to conclude that segment could not 
achieve sustainable profitability

•  Inability of our subsidiaries to pay dividends consistent with current or past 

levels

•  Events or conditions that could weaken or harm our relationships with our 
independent agencies and hamper opportunities to add new agencies, 
resulting in limitations on our opportunities for growth, such as: 
•  Downgrades of our financial strength ratings 
•  Concerns that doing business with us is too difficult 
•  Perceptions that our level of service, particularly claims service, is no longer a 

• 

distinguishing characteristic in the marketplace
Inability or unwillingness to nimbly develop and introduce coverage product 
updates and innovations that our competitors offer and consumers expect to 
find in the marketplace

•  Actions of insurance departments, state attorneys general or other regulatory 
agencies, including a change to a federal system of regulation from a state-
based system, that:
• 

Impose new obligations on us that increase our expenses or change the 
assumptions underlying our critical accounting estimates

•  Place the insurance industry under greater regulatory scrutiny or result in 

new statutes, rules and regulations 

•  Restrict our ability to exit or reduce writings of unprofitable coverages or 

lines of business

•  Add assessments for guaranty funds, other insurance related assessments or 
mandatory reinsurance arrangements; or that impair our ability to recover 
such assessments through future surcharges or other rate changes
Increase our provision for federal income taxes due to changes in tax law
Increase our other expenses

• 
• 
•  Limit our ability to set fair, adequate and reasonable rates 
•  Place us at a disadvantage in the marketplace 
•  Restrict our ability to execute our business model, including the way we 

compensate agents

•  Adverse outcomes from litigation or administrative proceedings, including 

effects of social inflation on the size of litigation awards

•  Events or actions, including unauthorized intentional circumvention of controls, 

that reduce our future ability to maintain effective internal control over 
financial reporting under the Sarbanes-Oxley Act of 2002 

•  Unforeseen departure of certain executive officers or other key employees 

due to retirement, health or other causes that could interrupt progress toward 
important strategic goals or diminish the effectiveness of certain longstanding 
relationships with insurance agents and others

•  Our inability, or the inability of our independent agents, to attract and retain 
personnel in a competitive labor market, impacting the customer experience 
and altering our competitive advantages

•  Events, such as an epidemic, natural catastrophe or terrorism, that could 

hamper our ability to assemble our workforce at our headquarters location or 
work effectively in a remote environment

Further, our insurance businesses are subject to the effects of changing social, 
global, economic and regulatory environments. Public and regulatory initiatives 
have included efforts to adversely influence and restrict premium rates, restrict 
the ability to cancel policies, impose underwriting standards and expand overall 
regulation. We also are subject to public and regulatory initiatives that can affect 
the market value for our common stock, such as measures affecting corporate 
financial reporting and governance. The ultimate changes and eventual effects,  
if any, of these initiatives are uncertain.

11

Cincinnati Financial CorporationCINCINNATI FINANCIAL 
CORPORATION OFFICERS

SUBSIDIARY OFFICERS AND DIRECTORS

As of February 24, 2022, listed alphabetically

Officers serve on one or more U.S. subsidiaries:
The Cincinnati Insurance Company (CIC); 
The Cincinnati Casualty Company (CCC); 
The Cincinnati Indemnity Company (CID); 
The Cincinnati Life Insurance Company (CLIC); 
The Cincinnati Specialty Underwriters Insurance Company (CSU);
CSU Producer Resources Inc. (C-SUPR); CFC Investment Company (CFC-I)

Stephen M. Spray*
President of all U.S. subsidiaries

William H. Van Den Heuvel*
Senior Vice President – Personal Lines

NONOFFICER DIRECTORS
Thomas J. Aaron, CPA
William F. Bahl, CFA, CIC
Nancy C. Benacci, CFA
Jill P. Meyer, Esq.
David P. Osborn, CFA
Charles O. Schiff
John F. Steele, Jr.
Larry R. Webb, CPCU

CINCINNATI GLOBAL 
UNDERWRITING LTD. DIRECTORS**
Teresa C. Cracas, Esq.
Derek C. Eales
Mark A. Langston
Kevin S. Timmons
Graham M. Tuck

CINCINNATI GLOBAL 
UNDERWRITING AGENCY LTD. 
DIRECTORS**
Teresa C. Cracas, Esq.
Derek C. Eales
Dr. Arthur Hoffmann
Mark A. Langston
Robert J. Martin
Paul M. Murray
Richard A. Pexton 
Graham M. Tuck

*U.S. Subsidiary Director
**U.K. Subsidiary

Roger A. Brown, FSA, MAAA, CLU*
Chief Operating Officer and  
Senior Vice President – CLIC

Teresa C. Cracas, Esq.*
Chief Risk Officer and  
Executive Vice President

Angela O. Delaney*
Senior Vice President – Sales & Marketing

Donald J. Doyle, Jr., CPCU, AIM*
Senior Vice President – Excess &  
Surplus Lines

Sean M. Givler, CIC, CRM*
Senior Vice President – Commercial Lines

Theresa A. Hoffer
Senior Vice President – Corporate Finance 
Treasurer – CIC, CCC, CID

Martin F. Hollenbeck, CFA, CPCU*
Chief Investment Officer and  
Executive Vice President

Steven J. Johnston, FCAS, MAAA, CFA, 
CERA*
Chairman, Chief Executive Officer of all 
U.S. subsidiaries

John S. Kellington*
Chief Information Officer and  
Executive Vice President

Lisa A. Love, Esq.*
Chief Legal Officer, Executive Vice 
President and Corporate Secretary

Chris T. Lutz, CPA
Treasurer – CLIC

Marc J. Schambow, CPCU, AIM, ASLI* 
Chief Claims Officer and  
Senior Vice President

Michael J. Sewell, CPA*
Chief Financial Officer and  
Executive Vice President
Chief Operating Officer – CFC-I
Treasurer – CSU, C-SUPR

Blake D. Slater, CPA
Treasurer – CFC-I

Steven J. Johnston, FCAS, 
MAAA, CFA, CERA
Chairman, President and Chief 
Executive Officer

Michael J. Sewell, CPA
Chief Financial Officer, 
Principal Accounting Officer,
Senior Vice President and 
Treasurer

Martin F. Hollenbeck, CFA, CPCU
Chief Investment Officer, 
Senior Vice President, 
Assistant Secretary and 
Assistant Treasurer

Lisa A. Love, Esq.
Senior Vice President, General 
Counsel and
Corporate Secretary

12

2022 Annual Letter to ShareholdersCINCINNATI FINANCIAL CORPORATION DIRECTORS

As of  February 24, 2022

Thomas J. Aaron, CPA
Executive Vice President and  
Chief Financial Officer (Ret.)
Community Health Systems
(Operator of general acute care hospitals)
Director since 2019 (A)

Charles O. Schiff
Executive Vice President, Secretary  
and Treasurer
John J. & Thomas R. Schiff & Co. Inc.
(Independent insurance agency)
Director since 2020 (I)

T.J. Aaron

W.F. Bahl

N.C. Benacci

L.W. Clement-Holmes

D.J. Debbink

S.J. Johnston

K.C. Lichtendahl

J.P. Meyer

D.P. Osborn

G.W. Schar

C.O. Schiff 

D.S. Skidmore

J. F. Steele, Jr.

L.R. Webb

William F. Bahl, CFA, CIC
Chairman of the Board
Bahl & Gaynor Investment Counsel Inc.
(Independent registered investment 
adviser)
Director** since 1995  
(A)(E)(I)(N*)

Nancy C. Benacci, CFA
Head of Equity Research (Ret.)
KeyBanc Capital Markets
(Investment bank)
Director since 2020 (A)(I)

Linda W. Clement-Holmes
Chief Information Officer (Ret.)
The Procter & Gamble Company
(Consumer products)
Director since 2010 (A)(C)(N)

Dirk J. Debbink
Chairman and Chief Executive Officer
MSI General Corporation
(Design/build construction firm)
Director since 2012 (A)(N)

Steven J. Johnston, FCAS, MAAA, CFA, CERA
Chairman, President and  
Chief Executive Officer
Cincinnati Financial Corporation
Director since 2011 (E*)(I*)

Kenneth C. Lichtendahl
Director of Development and Sales (Ret.) 
Heliosphere Designs LLC
(Solar product marketing)
Director since 1988 (C)

Jill P. Meyer, Esq.
President and Chief Executive Officer
Cincinnati USA Regional Chamber
(Metro business chamber)
Director since 2019 (N)

David P. Osborn, CFA
President
Osborn Williams & Donohoe LLC
(Independent registered  
investment adviser)
Director since 2013 (A)(C*)(I)

Gretchen W. Schar
Executive Vice President and
Chief Financial and Administrative  
Officer (Ret.) 
Arbonne International LLC
(Beauty and nutritional products)
Director since 2002 (A*)(C)(N)

(A) Audit Committee (C) Compensation Committee (E) Executive Committee  
(I) Investment Committee (N) Nominating Committee *Committee Chair **Lead Director

Douglas S. Skidmore
Chief Executive Officer
Skidmore Sales & Distributing  
Company Inc.
(Food ingredient distributor)
Director since 2004 (E)(N)

John F. Steele, Jr.
Chairman and Chief Executive Officer
Hilltop Basic Resources Inc.
(Supplier of aggregates and concrete)
Director since 2005 (E)

Larry R. Webb, CPCU
President
Webb Insurance Agency Inc.
(Independent insurance agency)
Director since 1979 (E)(I)

DIRECTORS EMERITI
James E. Benoski
Gregory T. Bier, CPA (Ret.)
Michael Brown
W. Rodney McMullen
John J. Schiff, Jr., CPCU
Thomas R. Schiff
Frank J. Schultheis
David B. Sharrock
John M. Shepherd
Kenneth W. Stecher
Alan R. Weiler, CPCU
E. Anthony Woods
William H. Zimmer

KENNETH C. LICHTENDAHL

Kenneth Lichtendahl, our director since 
1988, is retiring from the board in May. 
During his tenure, Ken served on our 
audit (former chair), nominating and 
compensation committees. He 
contributed valuable insights in 
developing customer relationships, 
ethical practices, high-quality associates 
and product differentiators. As a long-
serving board member, he brought 
institutional continuity with company 
and industry knowledge accumulated 
through all phases of industry and 
economic cycles. We thank him for his 
many years of service.

13

Cincinnati Financial Corporation 
SHAREHOLDER INFORMATION

ANNUAL MEETING
Shareholders are invited to attend the 
Annual Meeting of Shareholders of 
Cincinnati Financial Corporation at  
9:30 a.m. ET, on Saturday, May 7, 2022,  
at the Cincinnati Art Museum,  
953 Eden Park Drive, Cincinnati, Ohio.  
You may listen to an audio webcast of  
the event by visiting cinfin.com/investors.

INDEPENDENT REGISTERED 
PUBLIC ACCOUNTING FIRM
Deloitte & Touche LLP
50 West Fifth St., Suite 200
Cincinnati, Ohio 45202

COMMON STOCK PRICE AND DIVIDEND DATA

Common shares are traded under the symbol CINF on the Nasdaq Global Select 
Stock Market. 

(Source: Nasdaq Global Select Market) 

2021  

2020 

2019 

2018 

2017

Year-end closing price .............................  $113.93  $87.37  $105.15  $77.42  $74.97

Ordinary cash dividends declared ......  

$2.52 

2.40  

 2.24  

2.12 

 2.00

Special cash dividends declared  

and paid ...............................................  

— 

— 

 — 

 — 

 0.50 

SHAREHOLDER SERVICES
Equiniti Trust Company is the transfer 
agent and administrator for all registered shareholder accounts. Services available to registered shareholder accounts include dividend direct 
deposit, Shareholder Investment Plan (including dividend reinvestment), direct registration of shares and electronic delivery. Registered 
shareholders may also access your individual account at shareowneronline.com, where you can complete transactions online at any time, 
including changing your address, opting out of receiving paper statements, changing your current dividend reinvestment option and viewing 
recent transactions. 

CONTACT INFORMATION
You may direct communications to Cincinnati Financial Corporation’s Senior Vice President, General Counsel and Corporate Secretary  
Lisa A. Love, Esq. for sharing with the appropriate individual(s). Or, you may directly contact the following areas:

Investors: Investor Relations responds to investor inquiries about the company and its performance.
Dennis E. McDaniel, CPA, CMA, CFM, CPCU – Vice President, Investor Relations Officer
513-870-2768 or investor_inquiries@cinfin.com

Shareholders: Shareholder Services administers the company’s stock compensation plans and fulfills requests for shareholder materials. 
C. Brandon McIntosh, CEP, CPA – Assistant Vice President, Shareholder Services
513-870-2639 or shareholder_inquiries@cinfin.com

Equiniti Trust Company provides the company’s stock transfer and recordkeeping services, including assisting registered shareholders with 
updating account information or enrolling in shareholder plans.
1110 Centre Pointe Curve, Suite 101, Mendota Heights, MN 55120
866-638-6443 or visit shareowneronline.com then Contact Us

Media: Corporate Communications assists media representatives seeking information or comment from the company or its subsidiaries.
Betsy E. Ertel, CPCU, AIM, API – Vice President, Corporate Communications
513-603-5323 or media_inquiries@cinfin.com

CINCINNATI FINANCIAL CORPORATION
The Cincinnati Insurance Company 

The Cincinnati Casualty Company 

The Cincinnati Indemnity Company 

The Cincinnati Life Insurance Company

MAILING ADDRESS
P.O. Box 145496 
Cincinnati, Ohio 45250-5496

The Cincinnati Specialty Underwriters Insurance Company

CSU Producer Resources Inc.

CFC Investment Company

Cincinnati Global Underwriting Ltd.

STREET ADDRESS
6200 South Gilmore Road 
Fairfield, Ohio 45014-5141 

Phone: 888-242-8811 or 513-870-2000
Email: cfc_corporate@cinfin.com
Web: cinfin.com

2022 Annual Letter to Shareholders0