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FY2018 Annual Report · Cisco
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2018Annual ReportAbout Cisco

Cisco (NASDAQ: CSCO) is the worldwide technology leader 
that has been making the Internet work since 1984. Our people, 
products, and partners help society securely connect and seize 
tomorrow’s digital opportunity today. 

Discover more at thenetwork.cisco.com and follow us on 
Twitter at @Cisco.

Our Culture

Our People Deal describes the culture Cisco wants and needs to lead in our industry. It is a 
deal because there are two sides—what our people can expect from Cisco and what we ask 
in return—and because every mature relationship needs both give and take. 

These three pillars make up our unique experience at Cisco:

connect 
everything

innovate 
everywhere

benefit 
everyone

We connect everything—people, 
process, data, and things—and we use 
those connections to help change our 
world for the better. And we’re doing 
it faster than ever before, in ways we 
believe no one else can.

We innovate everywhere to create 
fresh ideas and possibilities. We take 
bold risks to shape the future because 
we understand every failure is a 
success if we learn from it.

We support each other and work 
together to create shared success 
that will benefit everyone. The 
future of Cisco, the growth of our 
customers and partners, and the lives 
of people around the world—they’re 
all connected.

Introduction to 
Summary Report

This section provides an overview of Cisco. It does 
not contain all of the information you should consider. 
Please review our Annual Report on Form 10-K, our 
Proxy Statement for our 2018 Annual Meeting of 
Shareholders, and our Corporate Social Responsibility 
(CSR) Report, all available on our corporate website.

Fiscal 2018  
Summary Report

Letter to Shareholders

Financial Highlights for Fiscal 2018

Our Strategy

Leadership

Governance and Responsibility

Investor Relations

Online Report

2018
Annual Report

To see our interactive online report 
visit our Annual Reports webpage. We 
welcome any feedback you may have. 

2

4

6

7

8

15

Forward-Looking Statements
This report contains projections and other forward-looking statements regarding future events or the future financial 
performance of Cisco, including future operating results. These projections and statements are only predictions. Actual 
events or results may differ materially from those in the projections or other forward-looking statements. See Cisco’s filings 
with the Securities and Exchange Commission (SEC), including its most recent filings on Forms 10-K and 10-Q, for a 
discussion of important risk factors that could cause actual events or results to differ materially from those in the projections 
or other forward-looking statements.

Cisco 2018 Annual Report  1

Letter to 
Shareholders

“With our commitment to providing a highly secure, 
intelligent platform for digital business, Cisco is firmly 
focused on being the most strategic partner for 
our customers.”

To our shareholders,

Fiscal 2018 was a great year for Cisco. 
As I look back, I am incredibly proud of 
the tremendous progress we have made. 
We returned to growth while transforming 
our business model, we executed well 
against our strategy, and our innovation 
pipeline has never been stronger. I could 
not be more excited about our future.

Harnessing the power of connections

In today’s complex, hyperconnected cloud 
world, agility, security, and speed are 
critical. To thrive, companies must be able 
to understand and securely harness the 
power of their connections, find patterns 
and intelligence in data, and anticipate 
and respond to shifting market conditions 
and stakeholders’ needs. Our strategy 
is aligned with the changing needs of 
our customers. With our commitment 
to providing a highly secure, intelligent 
platform for digital business, Cisco is 
firmly focused on being the most strategic 
partner for our customers and helping 
them succeed in today’s world.

The broad adoption of multicloud 
environments is changing the way our 
customers build and secure their IT 
infrastructure, and Cisco is at the center of 
this transition. Our highly secure, intelligent 
platform provides a critically important 
component: the ability to move workloads 
seamlessly across public and private clouds 
while ensuring that our customers’ security 
policies are applied effectively. In fiscal 
2018, we continued to innovate to manage 
complexity, deliver solutions, and enable 
applications for this environment. We 
have also extended our broad partnership 
ecosystem and have been working 

Key Milestones

closely with the major cloud providers. 
We are simplifying how our customers 
work by providing consistent experiences 
in on-premises and public-cloud 
environments for the development, 
deployment, and management of 
applications, and we believe Cisco is 
very well positioned to benefit from the 
increasing adoption of multicloud.

This past year we have also seen incredible 
momentum with our intent-based 
networking platform. Our customers are 
looking to have simplified, automated 
networks, and Cisco is delivering 
a fundamentally new, closed-loop 
system that is powered by intent and 
informed by context, constantly learning 
and adapting. The 2014 launch of 
our Application Centric Infrastructure 
(Cisco ACI)—policy-based automation for 
the data center—was our first step. We 
then brought intent-based networking to 
the access network with the launch of the 
Cisco Catalyst 9000 series of switches, 
Software-Defined Access (SD-Access), 
and DNA Center—a centralized management 
dashboard. Our Catalyst 9000 series of 
switches has become the fastest ramping 
product in Cisco’s history—testament, 
we believe, to its ability to future-proof 
networks; to integrate automation, security 
and analytics; and to free up operating 
expenses and resources for our customers.

We have now extended SD-Access 
and DNA Center to the Internet of 
Things (IoT) environment, as well as 
extended Cisco ACI to the public cloud 
with Cisco ACI Anywhere. We have 
closed the loop with the addition of 

network assurance capabilities, providing 
continuous verification of the network’s 
intent, and offering insights and visibility 
into network policy and actions. We intend 
to extend open, programmable access 
across the entire network as we build 
an ecosystem around our intent-based 
networking portfolio.

Inevitably, as connections multiply, the 
threat landscape continues to grow 
and the concept of a security perimeter 
disappears. Security is fundamental across 
our portfolio and is foundational to all we 
do at Cisco. Our strategy is to simplify 
and increase security efficacy through an 
architectural approach, with products that 
work together and share analytics and 
actionable threat intelligence. We have 
been working hard to build an end-to-end 
security architecture from the endpoint 
to the network to the cloud, covering the 
entire attack continuum.

Shortly after the end of fiscal 2018, 
we announced our intention to acquire 
Duo Security to expand our cloud 
security capabilities. Duo’s multifactor 
authentication solution verifies the 
identity of users and the health of their 
devices before granting them access to 
applications, helping prevent cybersecurity 
breaches. Duo’s relevance within the 
context of our intent-based networking 
strategy spans the entire extended 
enterprise. Its portfolio of cloud-delivered 
solutions will help enable what our 
customers require in today’s multicloud 
world: the ability to securely connect any 
user on any device to any application on 
any network.

300+ projects completed or under way as part of Cisco’s 
Country Digital Acceleration (CDA) program, encompassing 
economic development, entrepreneurship and innovation, 
research and education, and national infrastructures

500,000+ registered 
users in DevNet, Cisco’s 
developer program 

1.87 million students in 180 countries 
participating in Cisco’s Networking 
Academy in fiscal 2018

Partnership with Global 

Citizen, whose mission is to 

eradicate poverty by 2030

Five-year, $50 million commitment 

440 million people 

to “Destination: Home,” a nonprofit 

organization, to help end 

homelessness in Silicon Valley

positively impacted by our 

cash grant investments

$383 million Cisco and 

Cisco Foundation cash 

and in-kind contributions 

in fiscal 2018

2  Cisco 2018 Annual Report

“We are looking forward to fiscal 2019 with a clear 
focus on growth, execution, and innovation.”

With intent-based networking, we have 
not only changed the building blocks for 
networks but have created a platform 
for innovation across our entire portfolio. 
In fiscal 2018, we introduced new 
wide-area network (WAN) offerings 
through the integration of Viptela’s 
SD-WAN capabilities with our core 
portfolio, as well as new access and data 
center offerings. With the integration of 
AppDynamics, we continued to develop 
our analytics capabilities, bringing 
end-to-end visibility and analytics from the 
end user to the network to the application. 
We also introduced new developer 
capabilities spanning all network domains 
through our DevNet program.

We are dedicated to creating better 
experiences for our customers and 
employees, and one way we do this is 
through our collaboration portfolio. In 
fiscal 2018, we created a new integrated 
meetings experience with Cisco Webex 
and added cloud calling and contact 
center solutions through the acquisition 
of Broadsoft and integration with Google. 
With the acquisition of Accompany, we are 
adding more intelligence and contextual 
information to meeting and team 
collaboration experiences.

Cultivating success

Our relationships with our customers are 
changing from transactional to lifecycle, so 
we have created a Customer Experience 
organization to help ensure their success 
at every stage of their digitization journey. 
Our commitment to our customers’ 
success also drives our belief that it is 
essential to have a diversity of experiences 
and perspectives on our leadership team 
to yield the best results.

We are committed not only to our 
customers but also to making a difference 
in the world and solving some of the 
world’s greatest challenges. Two years 
ago we set a goal to positively impact 
one billion people by 2025, and every 
day we come a step closer through our 
focus on educating the workforce of the 
future through the Cisco Networking 
Academy, building stronger communities, 
and applying our resources to the most 
pressing societal issues.

Transforming our business model

As we integrate our products and services 
into architectures, we are selling more 
software and subscription-based offerings. 
These are designed to provide our 
customers with flexibility and continuous 
value, and at the same time they help us to 
shift our business model to more recurring 
revenue streams.

In fiscal 2018, we delivered strong top-line 
growth and profitability, reporting our 
highest-ever revenue of $49.3 billion. 
Recurring offers accounted for 32% of 
our total revenue in fiscal 2018, and 
revenue from subscriptions was 54% of 
our software revenue. Our intention is to 
continue to drive recurring revenues by 
applying a subscription-based model to 
many of the new products we launch and 
ultimately across our entire portfolio.

Our balance sheet remains strong, and 
we generated $13.7 billion in operating 
cash flow in fiscal 2018. We returned 
$23.6 billion to shareholders, comprising 
$6.0 billion of dividends and $17.7 billion 
of share repurchases.

Capitalizing on our opportunities

Our solid performance in fiscal 2018 
demonstrates a combination of strong 
customer adoption of our latest solutions, 
the ongoing value customers see in our 
software and subscription offerings, and 
excellent execution. Our customers are 
looking for us to provide even greater 
value to them by redesigning their IT 
architecture; delivering security; and 
building, orchestrating, and managing 
applications. We are delivering solutions 
that matter to our customers, our strategy 
is working, and we believe we are well 
positioned to capture growth across 
our portfolio.

We are looking forward to fiscal 2019 
with a clear focus on growth, execution, 
and innovation. We will continue to drive 
automation, security, and analytics across 
the entire network infrastructure. We will 
also leverage our assets and the power 
of connections across our portfolio and 
create an architecture designed to support 
our customers’ success—all the way 
from IoT to multicloud—in a way that only 
Cisco can.

Thank you for your continued support.

Charles H. Robbins 
Chairman and Chief Executive Officer 
October 17, 2018

300+ projects completed or under way as part of Cisco’s 

500,000+ registered 

1.87 million students in 180 countries 

Country Digital Acceleration (CDA) program, encompassing 

users in DevNet, Cisco’s 

participating in Cisco’s Networking 

economic development, entrepreneurship and innovation, 

developer program 

Academy in fiscal 2018

research and education, and national infrastructures

Partnership with Global 
Citizen, whose mission is to 
eradicate poverty by 2030

Five-year, $50 million commitment 
to “Destination: Home,” a nonprofit 
organization, to help end 
homelessness in Silicon Valley

440 million people 
positively impacted by our 
cash grant investments

$383 million Cisco and 
Cisco Foundation cash 
and in-kind contributions 
in fiscal 2018

Cisco 2018 Annual Report  3

 
Financial 
Highlights for 
Fiscal 2018

“We executed well, with strong top-line growth. We’re seeing the 
returns on the investments we’re making in innovation and driving 
the shift to more software and subscriptions, delivering long-term 
growth and shareholder value.”

— Kelly Kramer, CFO

Revenue trend ($B)

Margins (%)

49.2

48.0

49.3

12.0

37.2

12.3

12.6

35.7

36.7

50

42

34

26

18

10

70

58

46

34

22

10

62.9%

63.0%

62.0%

25.7%

24.9%

25.0%

2016

2017

2018

2016

2017

2018

Product revenue

Services revenue

Gross margin

Operating margin

Revenue by product category and services

Operating cash flow ($B)

13.6

13.9

13.7

2016

2017

2018

Operating cash flow

Infrastructure
Platforms
57%

15.0

12.5

10.0

7.5

5.0

2.5

0.0

Americas
59%

Services
26%

Other
2%

Applications
10%

Security
5%

Revenue by geographical segment

APJC
16%

EMEA
25%

4  Cisco 2018 Annual Report

Financial Highlights for Fiscal 2018 
Capital Allocation

Primary uses  
of cash

Share repurchases and 
diluted share count (M)

Dividends paid 
per share ($)

CapEx
2%

Share 
repurchases
50%

Acquisitions
8%

Dividends
17%

Repayment
of debt
23%

500

450

400

350

300

250

200

150

100

50

0

5,088

5,049

432

148

118

4,881

2016

2017

2018

5,150

5,100

5,050

5,000

4,950

4,900

4,850

4,800

4,750

1.5

1.0

0.94

1.24

1.10

0.5

0

2016

2017

2018

Absolute number of shares repurchased (millions)

Dividends paid per share ($)

Diluted share count (millions)

Acquisitions closed in fiscal 2018

July 2017

July 2017

September 2017

October 2017

Infrastructure Platforms— 
Routing and Switching 

A software-defined wide area 
network (SD-WAN) solution 
that simplifies management, 
increases agility, and reduces 
costs of interconnecting 
dispersed enterprise networks

Security

Cloud-native network 
forensics security 
applications delivered 
as a service

Infrastructure Platforms— 
Data Center Computing

A distributed file system 
purpose-built for 
hyperconvergence that enables 
server-based storage systems

Applications—AppDynamics

Machine learning and data 
processing technology and 
expertise

December 2017

February 2018

February 2018

May 2018

Infrastructure Platforms—Cloud

A software solution that analyzes 
cloud-deployed workloads and 
consumption patterns and 
identifies cost-optimization 
strategies

Applications—Unified 
Communications

Infrastructure Platforms— 
Data Center Computing

Cloud calling and contact 
center solutions

Cloud-managed, 
hyperconverged systems that 
run and protect 
business-critical applications

Applications—Collaboration

An AI-driven relationship 
intelligence platform for finding 
new prospects, navigating the 
selling process, and 
strengthening relationships

Cisco 2018 Annual Report  5

Our Strategy

As our customers add billions of new connections 
to their enterprises, and as more applications move 
to a multicloud environment, we believe the network 
continues to be extremely critical.

We believe that our customers are looking for intent-based networks that provide meaningful business value through 
automation, security, and analytics. Our vision is to deliver highly secure, software-defined, automated, and intelligent 
platforms for our customers. Our strategic priorities include accelerating our pace of innovation, increasing the value of the 
network, and transforming our business model.

Accelerating Our Pace of Innovation and Increasing the Value of the Network

Reinvent the network
Our intent-based networking
platform is designed to be
intelligent, highly secure,
powered by intent and
informed by context—
features aiming to constantly
learn, adapt, automate, 
and protect to optimize
network operations and
defend against an evolving
cyberthreat landscape.

Power a 
multicloud world
Our cloud strategy is to
deliver solutions designed
to simplify, secure, and
transform how customers
work in this multicloud 
world to maximize 
business outcomes. 
We offer a solution for all
cloud environments.

Unlock the power of data
We believe the network will
play an even more critical
role in enabling customers
to aggregate, automate, and
draw actionable insights from
highly distributed data,
where there is a premium
on security and speed.

Create meaningful
experiences
Our strategy is to
make collaboration
more effective
and comprehensive
and less complex by
creating innovative
solutions through
combining the power of
software, hardware,
and the network.

Security is foundational
Our security strategy is focused on delivering an effective
cybersecurity architecture combining network, cloud, and
endpoint solutions. Through our industry-leading Cisco
Talos offering, we intend to protect against and provide
security across the entire attack continuum—before, during,
and after a cyberattack—and to help customers shorten
the time between threat detection and response.

Transforming Our Business Model

We are transforming our offerings to meet the evolving needs of customers. We are developing and selling more software 
and subscription-based offerings, which we expect will increase the amount of our recurring revenue. Historically, our 
various networking technology products have aligned with their respective product categories. However, increasingly our 
offerings are crossing multiple product categories. As our core networking evolves, we expect we will add more common 
software features across our core networking platforms.

6  Cisco 2018 Annual Report

 
Cisco’s Executive  
Leadership Team 

Cisco’s Executive Leadership Team brings a diverse 
set of experiences to identify and deliver strategic 
priorities, accelerate our innovation, enhance our 
execution, simplify how we do business, drive 
operational rigor, and inspire our employees to be the 
best that they can be.

Chuck Robbins
Chairman and  
Chief Executive Officer

Mark Chandler
Executive Vice President,  
Chief Legal Officer, and 
Chief Compliance Officer

Amy Chang
Senior Vice President, 
Collaboration  
Technology Group

Gerri Elliott
Executive Vice President  
and Chief Sales and 
Marketing Officer

David Goeckeler
Executive Vice President and 
General Manager, Networking 
and Security Business

Anuj Kapur
Senior Vice President and 
Chief Strategy Officer

Francine Katsoudas
Executive Vice President and 
Chief People Officer

Kelly A. Kramer
Executive Vice President and 
Chief Financial Officer

Maria Martinez
Executive Vice President  
and Chief Customer 
Experience Officer

Mark Patterson
Senior Vice President and 
Chief of Staff to the CEO

Irving Tan
Senior Vice President, 
Operations

Michael Timmeny
Senior Vice President  
and Chief Government 
Strategy Officer

Male
58%

Female
42%

Executive Leadership Team diversity

We believe it is essential to have a diversity of 
experiences and perspectives on our Executive 
Leadership Team to yield the best results.

Cisco 2018 Annual Report  7

Governance and 
Responsibility

Cisco is committed to shareholder-friendly corporate 
governance and the Board of Directors has adopted 
clear corporate policies that promote excellence in 
corporate governance.

Shareholder Engagement
At Cisco, we recognize the importance of regular and transparent communication with our shareholders. Each year, 
we engage with a significant portion of shareholders that includes our top institutional investors. In fiscal 2018, we held 
meetings and conference calls with investors representing approximately 32% of our outstanding shares. We engaged 
with these shareholders on a variety of topics, including our corporate governance and risk management practices, board 
refreshment, sustainability initiatives, executive compensation program, and other matters of shareholder interest.

Risk Management Approach

We believe that risk is inherent in innovation and the pursuit of long-term growth opportunities. Cisco’s management 
is responsible for day-to-day risk management activities. The Board of Directors, acting directly and through its 
committees, is responsible for the oversight of risk management. With the oversight of the Board of Directors, 
Cisco has implemented practices and programs designed to help manage the risks to which we are exposed in our 
business and to align risk-taking with our efforts to increase shareholder value. 

Cisco’s management has implemented an enterprise risk management (ERM) program designed to work across the 
business to identify, assess, govern, and manage risks and Cisco’s response to those risks. Cisco’s internal audit 
function performs an annual risk assessment, which is utilized as part of the ERM program. The structure of the ERM 
program includes both an ERM operating committee that focuses on risk management-related topics, and an ERM 
executive committee consisting of members of senior management. The ERM operating committee conducts global 
risk reviews and generally provides biannual updates to the ERM executive committee.

The Audit Committee, which oversees financial and risk management policies including data protection (comprising 
both privacy and security), receives regular reports on ERM from the chair of the ERM operating committee and 
regular reports on cybersecurity from Cisco’s Chief Security and Trust Officer. Other board committees oversee 
specific categories of risk associated with their respective areas of responsibility. The Board of Directors regularly 
discusses core subjects with senior management, including strategy, operations, information systems, finance, and 
legal and public policy matters, in which risk management is an inherent element.

Policies and Practices
We have adopted these policies 
and practices consistent with our 
commitment to transparency and best-
in-class practices, as well as to ensure 
compliance with the rules and regulations 
of the SEC, the listing requirements 
of NASDAQ, and applicable corporate 
governance requirements.

8  Cisco 2018 Annual Report

 % Shareholder proxy access
 % Annual election of all directors 

(since IPO)

 % Majority voting (since 2007)
 % Robust lead independent director role
 % Shareholder right to call a special 

meeting (since IPO)

 % No poison pill
 % Recoupment policy (since 2008)
 % Stock ownership guidelines for 
directors and executive officers
 % Shareholder recommendations for 
director candidate to the board
 % Shareholder right to act by written 

consent (since IPO)

 
Governance and 
Responsibility 
Executive 
Compensation

Our pay practices align with our pay-for-performance 
philosophy and underscore our commitment to sound 
compensation and governance practices.

Executive Compensation Highlights
These charts summarize the major elements of target total direct compensation for our CEO and our other named executive 
officers (NEOs1) as a group for fiscal 2018 and demonstrate our continued pay-for-performance philosophy.

CEO

NEOs other than CEO

Base salary 
7%

Variable cash
incentive awards
(performance-
based) 
15%

Time-based
equity incentive
awards 
20%

Performance-
based equity
incentive
awards 
52%

Performance-
based equity
incentive
awards 
59%

Base salary 
6%

Variable cash
incentive awards
(performance-
based) 
8%

Time-based
equity incentive
awards 
33%

Percentages may not total 100% due to rounding.

1As defined in our Proxy Statement for our 2018 Annual Meeting of Shareholders.

We apply leading executive compensation practices

 % Independent compensation committee

 % Stock ownership guidelines

 % Independent compensation consultant

 % Recoupment policy

 % Comprehensive annual compensation 

 % No single trigger vesting of equity 

program risk assessment

award grants

 % Caps on incentive compensation

 % No stock option repricing or cash-out 

 % No employment or severance or 
change in control agreements

of underwater equity awards

 % “No perks” policy with limited 

exceptions

 % No supplemental executive retirement 
plan or executive-defined benefit 
pension plan

 % No golden parachute tax gross-ups

 % Broad anti-pledging and 
anti-hedging policies

Our executive compensation program rewards performance

 % Compensation philosophy designed 

 % Performance measures aligned with 

 % Majority of annual total direct 

to attract and retain, motivate 
performance, and reward achievement

shareholder interests

compensation is performance-based

 % No dividends on unvested awards

Cisco 2018 Annual Report  9

Governance and 
Responsibility 
The Cisco Board 
of Directors

Cisco’s Board of Directors believes strongly in the value of an 
independent board of directors. Independent board members 
have consistently comprised over 75% of the members of Cisco’s 
Board of Directors. All members of the key board committees—
the Audit Committee, the Compensation and Management 
Development Committee, and the Nomination and Governance 
Committee—are independent.

Charles H. Robbins

Skills/Attributes  

Carol A. Bartz

Skills/Attributes  

Chairman and CEO

Age 52
Director since 2015
Chairman since 2017

Lead Independent Director

Age 70
Director since 1996

Committees   

Mr. Robbins brings to the Board of Directors extensive industry, 
company and operational experience acquired from having 
served as Cisco’s CEO since 2015, and prior to that from having 
led Cisco’s global sales and partner teams. He has a thorough 
knowledge of Cisco’s segments, technology areas, geographies, 
and competition. He has a proven track record of driving results 
and played a key role in leading and executing many of Cisco’s 
investments and strategy shifts to meet its growth initiatives.

Ms. Bartz brings to the Board of Directors leadership experience, 
including service as the chief executive of two public technology 
companies. These roles have required technology industry 
expertise combined with marketing, operational, and global 
management expertise. Ms. Bartz also has experience as a public 
company outside director.

(Retiring from the Board in December 2018)

M. Michele Burns

Skills/Attributes  

Michael D. Capellas

Skills/Attributes  

Independent Director

Age 60
Director since 2003

Committees   

Independent Director*

Age 64
Director since 2006

Committees   

Ms. Burns provides to the Board of Directors expertise in corporate 
finance, accounting, and strategy, including experience gained 
as the chief financial officer of three public companies. Through 
her experience gained as chief executive officer of Mercer, she 
brings expertise in global and operational management, including 
a background in organizational leadership and human resources. 
Ms. Burns also has experience serving as a public company 
outside director.

Mr. Capellas brings to the Board of Directors experience in 
executive roles and a background of leading global organizations 
in the technology industry. Through this experience, he has 
developed expertise in several valued areas, including strategic 
product development, business development, sales, marketing, 
and finance.

*The Board has appointed Michael Capellas as Lead Independent 
Director effective upon Mr. Capellas’ re-election to the Board 
of Directors.

Mark Garrett

Skills/Attributes   

Dr. John L. Hennessy

Skills/Attributes   

Independent Director

Age 60
Director since 2018

Committees   

Independent Director

Age 66
Director since 2002

Committees   

Mr. Garrett brings to the Board of Directors extensive history of 
leadership in finance and accounting in the technology industry, 
including experience in the transformation and transition to the 
cloud. Mr. Garrett also has experience as a public company 
outside director.

Dr. Hennessy brings to the Board of Directors an engineering 
background as well as skill in the development of information 
technology businesses. In addition, he has leadership and 
management experience, both in an academic context at Stanford 
University and in a corporate context as a board member of public 
and private technology companies.

(Retiring from the Board in December 2018)

Key to skills/attributes

Leadership

Technology

10  Cisco 2018 Annual Report

Financial  
experience

Global 
business

Gender/ethnic 
diversity

Sales and  
marketing

Academia

Public company 
board experience

 
 
 
  
 
 
  
  
  
 
 
  
 
 
 
   
  
 
 
  
 
 
 
  
 
  
 
 
  
  
 
  
 
Board Snapshot
Board governance structure

Board diversity

Balanced director tenure

Independent
directors
91%

Nonindependent
directors
9%

Male
73%

Female
27%

0-7 years 
4

8-14 years
2

15+ years
5

Dr. Kristina M. Johnson

Skills/Attributes  

Roderick C. McGeary

Skills/Attributes   

Independent Director

Age 61
Director since 2012

Committees   

Independent Director

Age 68
Director since 2003

Committees   

Dr. Johnson brings to the Board of Directors an engineering 
background as well as expertise in science, technology, business, 
education, and government. In addition, she has leadership 
and management experience, both in an academic context as 
chancellor, provost, and dean of nationally recognized academic 
institutions and in a corporate context as a board member of public 
technology companies.

Mr. McGeary brings to the Board of Directors a combination 
of executive experience in management and technology 
consulting. He also has expertise in leading talented teams, 
and skills in finance, accounting, and auditing with technology 
industry experience.

Arun Sarin, KBE

Skills/Attributes  

Brenton L. Saunders

Skills/Attributes   

Independent Director

Age 63
Director since 2009

Committees   

Independent Director

Age 48
Director since 2017

Committee   

Mr. Sarin provides to the Board of Directors a telecommunications 
industry and technology background, as well as leadership 
skills, including through his global chief executive experience at 
Vodafone Group Plc. He also provides an international perspective 
as well as expertise in general management, finance, marketing, 
and operations. Mr. Sarin also has experience as a director, 
including service as an outside board member of companies 
in the information technology, banking, financial services, and 
retail industries.

Steven M. West

Skills/Attributes   

Mr. Saunders brings to the Board of Directors his extensive 
leadership experience, including as chief executive officer of two 
global healthcare companies in addition to financial, strategic, and 
operational experience. He is a natural innovator and leader with a 
deep understanding of business transformation.

Board skills and attributes
(number of Board members)

Committees   

11

11

Independent Director

Age 63
Director since 1996

Mr. West’s experience in the information technology industry 
includes a variety of leadership and strategic positions, which 
have provided him with accumulated expertise in operational 
management, strategy, finance, and experience as an outside 
board member and audit committee member. Mr. West is a 
member of the National Association of Corporate Directors and 
was named to the NACD Directorship 100 in 2018. He is also a 
frequent speaker on audit committee and cybersecurity related 
issues. In addition, Mr. West has knowledge of Cisco acquired 
through more than 20 years of service on the Board of Directors.

9

9

7

5

4

2

Leadership

Technology

Financial
experience

Global
business

Gender/ethnic
diversity

Sales and
marketing

Academia

Public
company board
experience

Key to committees
AU Audit Committee

N

Nomination and  
Governance Committee

F

Finance 
Committee

C

Compensation and Management 
Development Committee

AQ Acquisition 
Committee

Committee Chair

Cisco 2018 Annual Report  11

  
   
 
  
 
  
 
 
  
 
  
 
 
   
 
  
 
 
 
 
  
 
  
 
 
  
 
Corporate 
Social 
Responsibility

Cisco pioneered the technology that connects 
everything and has now developed intent-based 
technologies that are constantly learning and adapting 
to provide customers with a highly secure, intelligent 
platform for their digital businesses. Through our 
technology, the passion and expertise of our 
people, and our network of partners, we are making 
connections to help accelerate global problem solving 
and advance positive social and environmental impact.

Cisco Connects
We are taking action across our three focus areas of people, society, and planet that are aligned with Cisco’s business 
strategy and where we believe we can make the greatest impact.

People 
 y Attracting and retaining 

top talent

 y Inclusion and collaboration
 y Employee community impact

Society
 y Building skills and 
entrepreneurship

 y Strategic social investments
 y Human rights
 y Responsible sourcing and 

manufacturing

Culture of integrity

Key Initiatives and Progress Toward Goals

Planet
 y  Energy and greenhouse gas 

reduction

 y Responsible resource use

People

Inclusion is the bridge that connects 
diverse perspectives, challenges 
the status quo, and unlocks the full 
potential of our people. In this age 
of digital transformation, we believe 
inclusion, diversity, and collaboration 
make us more innovative, more agile, 
and ultimately more successful. 

At Cisco, our commitment to inclusion 
starts at the top. Women comprise 
42% of our executive leadership team 
(ELT). Based on gender and ethnicity, 
our ELT is 58% diverse—making it 
one of the most diverse executive 
teams in our industry. We have driven 
broad improvements in representation 
across our global company that 
have resulted in the most diverse 
Cisco ever. In the past year, we have 
delivered innovative new solutions to 
some of our most business-critical 
challenges and opportunities to 
accelerate and develop diverse talent, 

engage our employee community, 
advocate for a future of fairness, and 
impact society.

Our people are passionate about 
sharing their time and talents to help 
others in the community, and we want 
everyone to have time to participate 
in community-helping activities, 
so we offer full-time employees 
five days off per year to volunteer 
through a program we call Time2Give. 
Additionally, the Cisco Foundation 
matches volunteer time and 
employee donations up to $10,000 
per employee per year, which is one 
of the most generous matching gift 
policies in the industry.

During fiscal 2018, employee 
community engagement, measured 
by the proportion of employees 
volunteering or making donations, 
increased by approximately 2 
percentage points compared to fiscal 
2017, to 46%.

80%

Achieve 80% employee 
engagement (through 
volunteering or making 
donations) by 2020

12  Cisco 2018 Annual Report

Society

Cisco strives to accelerate global 
problem solving by creating 
exponential opportunity for social and 
business impact. 

We are enabling social enterprises and 
nonprofits to accelerate early-stage, 
technology-based solutions addressing 
education, economic empowerment, 
and critical human needs. Our 
nonprofit partners report that our cash 
grant investments positively impacted 
208 million people in fiscal 2018. This 
represents an increase of 54 million 
from the fiscal 2017 number of 
154 million. The cumulative total since 
we announced the initiative in fiscal 
2016 is 440 million, 44% of our goal of 
positively impacting one billion people 
by 2025.

Our strategic investment in the Cisco 
Networking Academy helps countries 
meet industry demand for a digitally 
skilled workforce by providing a 

Planet

In fiscal 2017, Cisco met its five-year 
greenhouse gas (GHG) goal to reduce 
Cisco’s worldwide Scope 1 and 2 
GHG emissions by 40% in absolute 
terms compared to our fiscal 2007 
baseline. Early in fiscal 2018, we 
announced new, five-year GHG and 
renewable electricity goals, continuing 
along the roadmap recommended 
by the Intergovernmental Panel on 
Climate Change in 2007.

Through the end of fiscal 2017, we 
had invested more than $50 million—
with a payback of less than four 
years—in 450 energy efficiency and 
renewable energy projects to meet 
our just completed, five-year 40% 
reduction goal. We are planning to 
invest $45 million over the next five 
years to meet our fiscal 2022 goals. 

comprehensive learning experience. 
With 1.87 million students in 180 
countries participating in the Cisco 
Networking Academy in fiscal 2018, 
we made tremendous progress 
toward our goal of reaching two million 
Cisco Networking Academy Students 
per year by 2021. 

In fiscal 2018, cash and in-kind 
contributions from Cisco and the 
Cisco Foundation totaled $383 million.

Ethical sourcing is an important 
facet of our ethical conduct strategy. 
Suppliers must acknowledge their 
commitment to our Supplier Code 
of Conduct, which is based on the 
Supplier Code of Conduct put forth 
by the Responsible Business Alliance 
(RBA). We have also expanded our 
Conflict Minerals Program to become 
a Raw Materials Sourcing Program, 
which now includes additional 
minerals such as cobalt.

As part of the Platform for 
Accelerating the Circular Economy 
(PACE), at the World Economic 
Forum in Davos in early 2018, 
Cisco Chairman and CEO Chuck 
Robbins pledged, as part of Cisco’s 
sponsorship of the circular economy, 
the following: provide product return 
pickup and transport at no cost for 
any customer worldwide; return used 
product to Cisco; establish alternative 
commercial models to promote 
product return; offer comprehensive 
warranty, replacement, service, and 
repair for all products; and repurpose 
returned products and components, 
including closed-loop return to new 
product manufacturing.

Cisco 2018 Annual Report  13

1 billion

Positively impact one billion 
people by 2025

2 million

Reach two million Cisco 
Networking Academy 
students per year by 2021

60%

Reduce Scope 1 and 2 GHG 
emissions worldwide by 
60% absolute by fiscal 2022 
(fiscal 2007 baseline)

85%

Use electricity generated 
from renewable sources for 
at least 85% of our global 
electricity by 2022

Governance and Responsibility 
CSR Governance and Recognition

CSR is integrated into Cisco’s business 
strategy and functions. It is foundational to 
our culture and a core value by which we 
do business.

Cisco CSR Business Process

Business functions

Corporate Affairs

Performance
measurement

CSR reporting

Implementation

Stakeholder
engagement
and analysis

Prioritization, goals,
and initiatives

Stakeholder 
feedback to 
the business

CSR Governance 
and Management
Cisco Corporate Affairs leads our social 
investment programs and champions our 
commitment to CSR performance and 
transparency. This team engages with 
internal and external stakeholders and leads 
CSR materiality assessment and reporting 
activities, which are aligned with standards 
set by the Global Reporting Initiative (GRI). 
The team assesses and monitors CSR 
priorities, establishes corporate CSR strategy, 
drives process for CSR management, and 
provides guidance and coordination across 
business functions. 

CSR priorities are owned by business functions 
and are integrated into ongoing business 
strategy and planning. Business functions set 
CSR goals, implement plans, and measure 
performance. Where a cross-functional 
approach is needed, we establish teams to 
implement our commitments.

Recognition

Earned the number one spot on 
Barron’s 100 Most Sustainable 
Companies list (based on a 
review of 1000 publicly traded 
companies headquartered in the 
United States)

Earned Newsweek’s 
Green Ranking – 
coming in fifth in its 
global list and ranking 
as the number one IT 
company worldwide

Named to Corporate 
Knights’ Global 100 list 
of the most sustainable 
corporations, coming in at 
number seven

Ranked third on Fortune’s 
50 Best Workplaces for 
Giving Back

Won a Smart Energy Decisions 
Innovation Award for Cisco’s Global 
EnergyOps Program

Ranked in Dow Jones Sustainability 
North America and World Index 
for 2018

Made seventh appearance on the CDP’s 
Performance Leadership Index/
Climate A List. Fiscal 2018 represents 
our 14th year reporting to CDP (formerly 
Carbon Disclosure Project)

For more information about our performance, see our CSR website at csr.cisco.com. Our full fiscal 2018 CSR report will be 
published in December 2018.

14  Cisco 2018 Annual Report

Investor 
Relations

The latest information about our earnings and stock 
performance, as well as presentations and webcasts, 
can be found on our Investor Relations website.

Learn more at investor.cisco.com.

Our fiscal 2018 investor engagement  
by number of events

Other 
7%

Sell-side briefings 
14%

Tech talks 
9%

Roadshows 
19%

Bus tours 
31%

Investor 
conferences 
20%

Comparison of five-year cumulative total return

$300

$250

$200

$150

$100

$50

$0

July 2013

July 2014

July 2015

July 2016

July 2017

July 2018

Cisco Systems, Inc.

S&P 500
S&P Information Technology

For webcasts and additional 
information, view our events calendar.

This graph shows a five-year 
comparison of the cumulative total 
shareholder return on Cisco common 
stock with the cumulative total returns 
of the S&P 500 Index and the S&P 
Information Technology Index. The 
graph tracks the performance of a 
$100 investment in Cisco’s common 
stock and in each of the indexes (with 
the reinvestment of all dividends) 
on the date specified. Shareholder 
returns over the indicated period are 
based on historical data and should 
not be considered indicative of future 
shareholder returns.

Investor contact

To contact Investor Relations:

Investor Relations Department 
Cisco Systems, Inc. 
170 West Tasman Drive 
San Jose, CA  
95134-1706 USA

Phone: 1 408 227 CSCO (2726)

Cisco 2018 Annual Report  15

UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

(Mark one)

FORM 10-K

  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 

OF 1934 
For the fiscal year ended July 28, 2018

or

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 
For the transition period from _________ to _________

Commission file number 0-18225

CISCO SYSTEMS, INC.

(Exact name of Registrant as specified in its charter)

California 
(State or other jurisdiction of 
incorporation or organization) 
170 West Tasman Drive 
San Jose, California 
(Address of principal executive offices)

77-0059951 
(IRS Employer 
Identification No.) 
95134-1706

(Zip Code)

Registrant’s telephone number, including area code: (408) 526-4000 
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class:

Common Stock, par value $0.001 per share

Name of Each Exchange on which Registered

The Nasdaq Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.   Yes  No  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.   Yes  No  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.    Yes    No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to 
be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the 
registrant was required to submit and post such files).    Yes    No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will 
not be contained to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K 
or any amendment to this Form 10-K.  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act.

Large accelerated filer 



 Accelerated filer 

Non-accelerated filer  

 (Do not check if a smaller reporting company)

Smaller reporting company 





Emerging growth company 



If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes    No
Aggregate market value of registrant’s common stock held by non-affiliates of the registrant, based upon the closing price of a share of the registrant’s 
common stock on January 26, 2018 as reported by the Nasdaq Global Select Market on that date: $207,120,318,133
Number of shares of the registrant’s common stock outstanding as of August 31, 2018: 4,571,334,136

Portions of the registrant’s Proxy Statement relating to the registrant’s 2018 Annual Meeting of Shareholders, to be held on December 12, 2018, are 
incorporated by reference into Part III of this Annual Report on Form 10-K where indicated.

DOCUMENTS INCORPORATED BY REFERENCE

1

11

27

27

28

28

28

30

31

58

60

PART I

Item 1.

Business  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1A.

Risk Factors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1B.

Unresolved Staff Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 2.

Item 3.

Item 4.

Item 5.

Item 6. 

Item 7. 

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Legal Proceedings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of 
Equity Securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selected Financial Data  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Management’s Discussion and Analysis of Financial Condition and Results of Operations . . . . . . . . . . . . . . .

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 8. 

Item 9. 

Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure . . . . . . . . . . . . . . . 114

Item 9A. 

Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Item 9B. 

Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

PART III

Item 10. 

Directors, Executive Officers and Corporate Governance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Item 11. 

Executive Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  . . . . . 115

Item 13.

Certain Relationships and Related Transactions, and Director Independence . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Item 14. 

Principal Accountant Fees and Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Item 15.

Exhibits and Financial Statement Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

PART IV

This Annual Report on Form 10-K, including the “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations,” contains forward-looking statements regarding future events and our future results that are subject to the safe 
harbors created under the Securities Act of 1933 (the “Securities Act”) and the Securities Exchange Act of 1934 (the “Exchange 
Act”). All statements other than statements of historical facts are statements that could be deemed forward-looking statements. 
These  statements  are  based  on  current  expectations,  estimates,  forecasts,  and  projections  about  the  industries  in  which  we 
operate  and  the  beliefs  and  assumptions  of  our  management.  Words  such  as  “expects,”  “anticipates,”  “targets,”  “goals,” 
“projects,” “intends,” “plans,” “believes,” “momentum,” “seeks,” “estimates,” “continues,” “endeavors,” “strives,” “may,” 
variations of such words, and similar expressions are intended to identify such forward-looking statements. In addition, any 
statements that refer to projections of our future financial performance, our anticipated growth and trends in our businesses, 
and other characterizations of future events or circumstances are forward-looking statements. Readers are cautioned that these 
forward-looking statements are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to 
predict, including those identified below, under “Item 1A. Risk Factors,” and elsewhere herein. Therefore, actual results may 
differ materially and adversely from those expressed in any forward-looking statements. We undertake no obligation to revise 
or update any forward-looking statements for any reason.

Item 1. 

Business

General

PART I

Cisco  designs  and  sells  a  broad  range  of  technologies  that  have  been  powering  the  Internet  since  1984.  Across  networking, 
security, collaboration, applications and the cloud, our evolving intent-based technologies are constantly learning and adapting 
to provide customers with a highly secure, intelligent platform for their digital business.

We conduct our business globally, and manage our business by geography. Our business is organized into the following three 
geographic segments: Americas; Europe, Middle East, and Africa (EMEA); and Asia Pacific, Japan, and China (APJC). For 
revenue and other information regarding these segments, see Note 17 to the Consolidated Financial Statements.

Our products and technologies are grouped into the following categories: Infrastructure Platforms; Applications; Security and 
Other Products. In addition to our product offerings, we provide a broad range of service offerings, including technical support 
services and advanced services. Increasingly, we are delivering our technologies through software and services. Our customers 
include businesses of all sizes, public institutions, governments, and service providers. These customers often look to us as a 
strategic partner to help them use information technology (IT) to differentiate themselves and drive positive business outcomes.

We were incorporated in California in December 1984, and our headquarters are in San Jose, California. The mailing address of 
our headquarters is 170 West Tasman Drive, San Jose, California 95134-1706, and our telephone number at that location is (408) 
526-4000. Our website is www.cisco.com. Through a link on the Investor Relations section of our website, we make available 
the following filings as soon as reasonably practicable after they are electronically filed with or furnished to the Securities and 
Exchange Commission (SEC): our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 
8-K, and any amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act. All such 
filings are available free of charge. The information posted on our website is not incorporated into this report.

Strategy and Priorities

As  our  customers  add  billions  of  new  connections  to  their  enterprises,  and  as  more  applications  move  to  a  multi-cloud 
environment, we believe the network continues to be extremely critical. We believe that our customers are looking for intent-
based networks that provide meaningful business value through automation, security, and analytics across private, hybrid, and 
multi-cloud  environments.  Our  vision  is  to  deliver  highly  secure,  software-defined,  automated  and  intelligent  platforms  for 
our customers. Our strategic priorities include the following: accelerating our pace of innovation, increasing the value of the 
network, and transforming our business model.

Accelerating Pace of Innovation — Enabling Network Automation

In fiscal 2017, we announced the initial development of new network product offerings that feature our intent-based networking 
technology. The intent-based networking platform is designed to be intelligent, highly secure, powered by “intent” and informed 
by “context”—features aiming to constantly learn, adapt, automate and protect in order to optimize network operations and 
defend against an evolving cyber threat landscape. To further our innovation in this area, we are applying the latest technologies 
such as machine learning and advanced analytics, to operate and define the network. From a security standpoint, these new 
network product offerings are designed to enable customers to detect threats, for instance, in encrypted traffic, and we have 
created what is in our view the only network that is designed for security while maintaining privacy.

1

Our Catalyst 9000 series of switches represent the initial build of our intent-based networking capabilities and provide highly 
differentiated advancements in security, programmability, and performance, while lowering operating costs by innovating at 
the hardware and software layers. Our intent-based network started with the Software-Defined Access (SD-Access) technology, 
one of our leading enterprise architectures. These offerings are designed to provide a single, highly secure network fabric that 
helps  ensure  policy  consistency  and  network  assurance;  enables  faster  launches  of  new  business  services;  and  significantly 
improves issue resolution times while being open and extendable. SD-Access, built on the principles of Cisco Digital Networking 
Architecture (DNA), provides what we see as a transformational shift in the building and managing of networks.

For  the  data  center,  our  Application  Centric  Infrastructure  (ACI)  solutions  deliver  centralized  application-driven  policy 
automation, management, and visibility of both physical and virtual environments as a single system.

Increasing the Value of the Network

Unlocking  the  Power  of  Data.  Our  customers  are  increasingly  using  technology,  and  specifically,  networks  to  grow  their 
businesses, drive efficiencies, and more effectively compete. We believe data is one of an organization's most strategic assets, 
and this data is increasingly distributed across every organization and ecosystem, on customer premises, at the edge of the 
network, and in the cloud. As the number of new devices connected to the Internet grows, we believe the network will play 
an  even  more  critical  role  in  enabling  our  customers  to  aggregate,  automate,  and  draw  actionable  insights  from  this  highly 
distributed data, where there is a premium on security and speed. We believe this is driving our customers to adopt entirely new 
IT architectures and organizational structures and, more specifically, to seek network deployment solutions that deliver greater 
agility, productivity, security, and other advanced network capabilities.

Security is Foundational.  We believe that security is the top IT priority for many of our customers. Our security strategy is 
focused on delivering an effective cybersecurity architecture combining network, cloud and endpoint-based solutions. Through 
our industry-leading Cisco Talos offering, we intend to protect against and provide security across the entire attack continuum 
before, during, and after a cyberattack to help our customers shorten the time between threat detection and response.

Powering  a  Multi-Cloud  World.  Our  customers  are  operating  in  multi-cloud  environments  with  private,  public,  and  hybrid 
clouds. Our cloud strategy is to deliver solutions designed to simplify, secure, and transform how customers work in this multi-
cloud world to maximize business outcomes.

As  our  customers  navigate  the  multi-cloud  world,  they  need  to  connect  new  devices,  protect  their  assets  and  monitor  cloud 
consumption, and they also require advisory cloud services that are provided in a consistent manner. We are focused on enabling 
simple, intelligent, automated and highly secure clouds by delivering the infrastructure to navigate the complex IT environment 
through our software and subscription-based offerings including Webex, Meraki cloud networking, and certain other of our 
Security and Applications offerings. We believe that customers and partners view our approach to the cloud as differentiated and 
unique, recognizing that we offer a solution for all cloud environments, including private, hybrid, and public clouds.

In our view, over the next several years, customers will be increasingly writing modern applications that can run on any hybrid 
cloud,  and  will  be  adding  billions  of  connections  to  their  environment.  We  believe  Cisco  is  uniquely  positioned  to  enable 
successful business outcomes for customers in hybrid and multi-cloud environments. In our view, the network has never been 
more critical to business success and we believe our customers will benefit from the insights and intelligence that we are making 
accessible through our highly differentiated platforms.

Transforming our Business Model

We are transforming our offerings to meet the evolving needs of our customers. As part of the transformation of our business, we 
continued to make strides during fiscal 2018 to develop and sell more software and subscription-based offerings, which we expect 
will increase the amount of our recurring revenue. The Catalyst 9000 series of switches are an example of how we are beginning 
to shift more of our core business to a subscription-based model. Historically, our various networking technology products have 
aligned with their respective product categories. However, increasingly, our offerings are crossing multiple product categories. 
As our core networking evolves, we expect we will add more common software features across our core networking platforms. 
With respect to the disaggregation of hardware and software and how our customers want to consume our technology, we are 
increasing the amount of software offerings that we provide. We have various types of software arrangements including system 
software, on premise software, hybrid software and SaaS offerings. In terms of monetization, our software offerings fall into 
the broad categories of subscription arrangements and perpetual licenses.

For a discussion of the risks associated with our strategy, see “Item 1A. Risk Factors,” including the risk factor entitled “We 
depend upon the development of new products and enhancements to existing products, and if we fail to predict and respond 
to  emerging  technological  trends  and  customers’  changing  needs,  our  operating  results  and  market  share  may  suffer.”  For 
information regarding sales of our major products and services, see Note 17 to the Consolidated Financial Statements.

2

Products and Services

Our products and services are grouped into the following categories:

Infrastructure Platforms

Infrastructure Platforms consist of our core networking technologies of switching, routing, data center products, and wireless 
that are designed to work together to deliver networking capabilities and transport and/or store data. These technologies consist 
of both hardware and software offerings that help our customers build networks, automate, orchestrate, integrate, and digitize 
data. We believe it is critical for us to continue to deliver continuous value to our customers. Over fiscal 2018, we made ongoing 
progress in shifting more of our business to software and subscriptions across our core networking portfolio, and in expanding 
our software offerings. Our objective is to continue moving to cloud-managed solutions across our entire enterprise networking 
portfolio. We continue to expand on our intent driven infrastructure, which focuses on simplicity, automation, and security, 
allowing enterprises to manage and govern the interactions of users, devices and applications across their IT environments. In 
fiscal 2017, we launched our Cisco Catalyst 9000 series of switches, which were developed for security, mobility, the Internet of 
Things (IoT), and the cloud. These switches form the foundation for our leading enterprise architectures, built on the principles 
of Cisco DNA. We continue to expand on this technology by extending SD-Access and Cisco DNA Center to the IoT environment 
and Application Centric Infrastructure (ACI) to the public cloud.

Our  switching  portfolio  encompasses  campus  switching  offerings  as  well  as  data  center  switching  offerings.  Our  campus 
switching offerings provide the foundation for converged data, voice, video, and IoT services. These switches offer enhanced 
security and reliability and are designed to scale efficiently as our customers grow. Within campus switching are the recently 
launched Catalyst 9000 series of switches that include hardware with embedded software, along with, a software subscription 
referred to as Cisco DNA. Cisco DNA provides automation, analytics and security features and can be centrally monitored, 
managed, and configured. Our data center switching offerings provide the foundation for mission critical data centers with high 
availability, scalability, and security across traditional data centers and private and public cloud data centers.

Our routing portfolio interconnects public and private wireline and mobile networks and mobile networks, delivering highly secure 
and reliable service to campus, data center and branch networks. Our routing solutions are designed to meet the scale, reliability, 
and security needs of our customers. During fiscal 2018, we introduced the principles of Cisco DNA into our routing portfolio along 
with software-defined wide area network (SD-WAN), increasing flexibility and simplicity and delivery through the cloud.

Our  Data  Center  portfolio  incorporates  various  technologies  and  solutions  including  the  Cisco  Unified  Computing  System 
(Cisco  UCS),  HyperFlex  (HX),  and  software  management  capabilities  which  combine  computing,  networking,  and  storage 
infrastructure management and virtualization to deliver agility, simplicity and scale. These products are designed to extend the 
power and simplicity of unified computing for data-intensive workloads, applications at the edge, and the next generation of 
distributed application architectures.

Our  Wireless  portfolio  provides  indoor  and  outdoor  wireless  coverage  designed  for  seamless  roaming  use  of  voice,  video, 
and data applications. These products include wireless access points that are standalone, controller appliance-based, switch-
converged, and Meraki cloud-managed offerings. In fiscal 2018, we expanded our capabilities to include network assurance and 
automation through our Cisco DNA Center and location-based services.

Applications

The Applications product category consists primarily of software-related offerings that utilize the core networking and data center 
platforms to provide their functions. Our Applications offerings consist of both hardware and software-based solutions, including 
both software licenses and software-as-a-service. Applications include our collaboration offerings (unified communications, Cisco 
TelePresence and conferencing) as well as the IoT and analytics software offerings from Jasper and AppDynamics, respectively.

Our strategy is to make collaboration more effective, comprehensive, and less complex by creating innovative solutions through 
combining the power of software, hardware, and the network. We offer a portfolio of solutions which can be delivered from 
the  cloud,  premise  or  mixed  environments,  and  which  integrate  voice,  video,  and  messaging  on  fixed  and  mobile  networks 
across  a  wide  range  of  devices/endpoints  such  as  mobile  phones,  tablets,  desktop  and  laptop  computers,  video  units  and 
collaboration appliances. Growth in cloud-connected products and services was highlighted by the acquisition of BroadSoft, a 
leading provider of cloud-based unified communications. In addition, we announced innovative new cloud-connected products 
and  services  within  our  Collaboration  portfolio  including  the  Cisco  WebexVirtual  Assistant,  AI  driven  voice  assistance  for 
workplace collaboration, and Webex Room telepresence endpoint devices. For on-premise collaboration markets, we launched 
multi-party Internet Protocol (IP) Phones to extend our reach into third-party call control platforms as well as a new series of 
telephony headsets which offer innovative integration with our market leading IP phone business.

Our  analytics  solutions  seek  to  help  businesses  deliver  consistently  high  quality  digital  experiences  by  connecting  end-user 
experience and application performance to business outcomes. Our applications monitor, correlate, analyze, and act on application 
3

performance  and  business  performance  data  in  real  time.  This  automated,  cross-stack  intelligence  enables  developers,  IT 
operations, and business owners to make mission critical and strategic improvements.

We continue to invest in IoT as the number of connected IoT devices continues to grow. Our Jasper Control Center Platform 
enables  enterprises  to  automate  the  lifecycle  of  connected  devices,  including  tools  designed  to  automatically  and  remotely 
onboard, manage and monetize their IoT devices.

Security

The Security product category primarily includes our unified threat management products, advanced threat security products, 
and web security products that are designed to provide a highly secure environment for our customers. Security continues to be 
the top IT priority for many of our customers and we continue to believe that security solutions will help to protect the digital 
economy. We believe that security will be an enabler that helps safeguard our customers’ business interests and can help create 
competitive  advantage  for  them.  Our  approach  is  designed  to  provide  protection  across  the  entire  attack  continuum  before, 
during, and after a cyber-attack and to help our customers shorten the time to threat detection and response. In our view, the 
escalation of ransomware and other malware events in the past year demonstrates that organizations are more critically exposed 
than ever.

Our security portfolio is designed to increase capability while reducing complexity by delivering simple, open, and automated 
solutions resulting in more effective security. Our security portfolio spans endpoints, the network, and the cloud. Our offerings 
cover the following network-related areas: network and data center security, advanced threat protection, web and email security, 
access and policy, unified threat management, and advisory, integration, and managed services. Our offerings are powered by 
Cisco Talos, our industry-leading, cloud delivered threat intelligence platform.

In  fiscal  2018,  we  continued  to  invest  in  cloud  security.  These  investments  include  introducing  our  Stealthwatch  Cloud, 
behavioral threat detection for IaaS (infrastructure as a service) and PaaS (platform as a service) environments, extending our 
Umbrella Platform capabilities, and providing new functions such as shadow IT discovery in CloudLock, our CASB (Cloud 
Access  Security  Broker)  solution.  We  significantly  extended  our  endpoint  security  portfolio  (Advanced  Malware  Protection 
for Endpoints) with new exploit prevention capabilities for fileless malware. We remain focused on delivering an integrated 
architecture  across  our  Security  products,  highlighted  by  the  introduction  of  Cisco  Visibility,  a  unified  threat  management 
platform across many of our products.

Other Products

Our  Other  Products  category  primarily  consists  of  Service  Provider  Video  Software  and  Solutions  and  cloud  and  system 
management products. We announced a definitive agreement to sell our Service Provider Video Software and Solutions business 
in  the  fourth  quarter  of  fiscal  2018.  We  expect  this  transaction  to  close  in  the  first  half  of  fiscal  2019  subject  to  regulatory 
approvals and customary closing conditions.

Services

In  addition  to  our  product  offerings,  we  provide  a  broad  range  of  service  and  support  options  for  our  customers,  including 
technical support services and advanced services. In fiscal 2019, we introduced Customer Experience, combining our overall 
service and support offerings into one organization that is responsible for the end-to-end customer experience.

Technical support services help our customers ensure their products operate efficiently, remain available, and benefit from the 
most up-to-date system, and application software. These services help customers protect their network investments, manage 
risk, and minimize downtime for systems running mission-critical applications. A key example is Cisco Smart Services, which 
leverages the intelligence from the installed base of our products and customer connections to protect and optimize network 
investment  for  our  customers  and  partners.  We  have  expanded  our  Technical  Services  offerings  from  traditional  hardware 
support to software, solutions, and premium support and outcome based offers.

Advanced services are part of a comprehensive program that is focused on providing responsive, preventive, and consultative 
support of our technologies for specific networking needs. We are investing in and expanding our advanced services in the areas 
of cloud, security, and analytics, which reflects our strategy of selling customer outcomes. We are focused on three priorities 
including, utilizing Technology Advisory Services to drive higher product and services pull-through; Assessment and Migration 
services providing the tools, expertise and methodologies to enable our customers to migrate to new technology platforms; and 
providing optimization services aligned with customers’ measurable business outcomes.

We believe this strategy, along with our architectural approach and networking expertise, has the potential to further differentiate 
us from competitors.

4

Customers and Markets

Many  factors  influence  the  IT,  collaboration,  and  networking  requirements  of  our  customers.  These  include  the  size  of  the 
organization, number and types of technology systems, geographic location, and business applications deployed throughout the 
customer’s network. Our customer base is not limited to any specific industry, geography, or market segment. In each of the past 
three fiscal years, no single customer accounted for 10% or more of revenue. Our customers primarily operate in the following 
markets: enterprise, commercial, service provider, and public sector.

Enterprise

Enterprise businesses are large regional, national, or global organizations with multiple locations or branch offices and typically 
employ 1,000 or more employees. Many enterprise businesses have unique IT, collaboration, and networking needs within a 
multivendor environment. We plan to take advantage of the network-as-a-platform strategy to integrate business processes with 
technology architectures to assist customer growth. We offer service and support packages, financing, and managed network 
services, primarily through our service provider partners. We sell these products through a network of third-party application 
and technology vendors and channel partners, as well as selling directly to these customers.

Commercial

We define commercial businesses as organizations which typically have fewer than 1,000 employees. We sell to the larger, or 
midmarket, customers within the commercial market through a combination of our direct sales force and channel partners. These 
customers typically require the latest advanced technologies that our enterprise customers demand, but with less complexity. 
Small  businesses,  or  organizations  with  fewer  than  100  employees,  require  information  technologies  and  communication 
products that are easy to configure, install, and maintain. We sell to these smaller organizations within the commercial market 
primarily through channel partners.

Service Providers

Service providers offer data, voice, video, and mobile/wireless services to businesses, governments, utilities, and consumers 
worldwide. This customer market category includes regional, national, and international wireline carriers, as well as Internet, 
cable, and wireless providers. We also include media, broadcast, and content providers within our service provider market, as 
the lines in the telecommunications industry continue to blur between traditional network-based, content-based and application-
based services. Service providers use a variety of our products and services for their own networks. In addition, many service 
providers  use  Cisco  data  center,  virtualization,  and  collaboration  technologies  to  offer  managed  or  Internet-based  services 
to  their  business  customers.  Compared  with  other  customers,  service  providers  are  more  likely  to  require  network  design, 
deployment, and support services because of the greater scale and higher complexity of their networks, whose requirements are 
addressed, we believe, by our architectural approach.

Public Sector

Public sector entities include federal governments, state and local governments, as well as educational institution customers. 
Many public sector entities have unique IT, collaboration, and networking needs within a multivendor environment. We sell 
to public sector entities through a network of third-party application and technology vendors and channel partners, as well as 
through direct sales.

Sales Overview

As of the end of fiscal 2018, our worldwide sales and marketing departments consisted of approximately 25,200 employees, 
including managers, sales representatives, and technical support personnel. We have field sales offices in 96 countries, and we 
sell our products and services both directly and through a variety of channels with support from our salesforce. A substantial 
portion of our products and services is sold through channel partners, and the remainder is sold through direct sales. Channel 
partners include systems integrators, service providers, other resellers, and distributors.

Systems integrators and service providers typically sell directly to end users and often provide system installation, technical 
support,  professional  services,  and  other  support  services  in  addition  to  network  equipment  sales.  Systems  integrators  also 
typically integrate our products into an overall solution. Some service providers are also systems integrators.

Distributors typically hold inventory and sell to systems integrators, service providers, and other resellers. We refer to sales through 
distributors as our two-tier system of sales to the end customer. Revenue from two-tier distributors is recognized based on a sell-
through method using point of sales information provided by these distributors. Starting in fiscal 2019, in connection with the 
adoption of ASC 606,  Revenue from Contracts with Customers, a new accounting standard related to revenue recognition, we 
will start recognizing revenue from two-tier distributors on a sell-in method. For further discussion of ASC 606, see Note 2 to the 
Consolidated Financial Statements. These distributors are generally given business terms that allow them to return a portion of 
inventory, receive credits for changes in selling prices, and participate in various cooperative marketing programs.

5

For information regarding risks related to our channels, see “Item 1A. Risk Factors,” including the risk factors entitled “Disruption 
of, or changes in, our distribution model could harm our sales and margins” and “Our inventory management relating to our 
sales to our two-tier distribution channel is complex, and excess inventory may harm our gross margins.”

For information regarding risks relating to our international operations, see “Item 1A. Risk Factors,” including the risk factors 
entitled “Our operating results may be adversely affected by unfavorable economic and market conditions and the uncertain 
geopolitical  environment;”  “Entrance  into  new  or  developing  markets  exposes  us  to  additional  competition  and  will  likely 
increase demands on our service and support operations;” “Due to the global nature of our operations, political or economic 
changes or other factors in a specific country or region could harm our operating results and financial condition;” “We are 
exposed  to  fluctuations  in  currency  exchange  rates  that  could  negatively  impact  our  financial  results  and  cash  flows;”  and 
“Man-made problems such as cyber-attacks, data protection breaches, malware or terrorism may disrupt our operations, harm 
our operating results and financial condition, and damage our reputation, and cyber-attacks or data protection breaches on our 
customers’ networks, in cloud-based services provided by or enabled by us, could result in claims of liability against us, damage 
our reputation or otherwise harm our business,” among others.

Our  service  offerings  complement  our  products  through  a  range  of  consulting,  technical,  project,  quality,  and  software 
maintenance services, including 24-hour online and telephone support through technical assistance centers.

Financing Arrangements

We provide financing arrangements for certain qualified customers to build, maintain, and upgrade their networks. We believe 
customer financing is a competitive advantage in obtaining business, particularly for those customers involved in significant 
infrastructure projects. Our financing arrangements include the following:

Sales-type
Direct financing
Operating

Leases:
• 
• 
• 
Loans
Financed service contracts
Channels financing arrangements
End-user financing arrangements

Product Backlog

Our product backlog at July 28, 2018 was approximately $6.6 billion, an increase of 38% year over year. The product backlog 
includes  orders  confirmed  for  products  planned  to  be  shipped  within  90  days  to  customers  with  approved  credit  status. 
Subscription-based  sales  arrangements  are  not  included  in  product  backlog.  Our  cycle  time  between  order  and  shipment  is 
generally short and customers occasionally change delivery schedules. Additionally, orders can be canceled without significant 
penalties.  As  a  result  of  these  factors,  we  do  not  believe  that  our  product  backlog,  as  of  any  particular  date,  is  necessarily 
indicative of actual product revenue for any future period.

Acquisitions, Investments, and Alliances

The markets in which we compete require a wide variety of technologies, products, and capabilities. Our growth strategy is 
based  on  the  components  of  innovation,  which  we  sometimes  refer  to  as  “build,  buy,  partner,  invest,  and  co-develop”.  This 
five-prong approach to how we innovate can be summarized as follows:

Build
Buy
Partner
Invest
Co-develop Developing  new  solutions  with  multi-party  teams  that  may  include  customers,  channel  partners,  startups, 

Working within Cisco, with the developer community, or with customers
Acquiring or divesting, depending on goals
Strategically partnering to further build out the business
Making investments in areas where technology is in its infancy or where there is no dominant technology

independent software vendors, and academics

6

Acquisitions

We have acquired many companies, and we expect to make future acquisitions. Mergers and acquisitions of high-technology 
companies are inherently risky, especially if the acquired company has yet to generate revenue. No assurance can be given 
that  our  previous  or  future  acquisitions  will  be  successful  or  will  not  materially  adversely  affect  our  financial  condition  or 
operating results. Prior acquisitions have resulted in a wide range of outcomes, from successful introduction of new products and 
technologies to an inability to do so. The risks associated with acquisitions are more fully discussed in “Item 1A. Risk Factors,” 
including the risk factor entitled “We have made and expect to continue to make acquisitions that could disrupt our operations 
and harm our operating results.”

Investments in Privately Held Companies

We make investments in privately held companies that develop technology or provide services that are complementary to our 
products or that provide strategic value. The risks associated with these investments are more fully discussed in “Item 1A. Risk 
Factors,” including the risk factor entitled “We are exposed to fluctuations in the market values of our portfolio investments and 
in interest rates; impairment of our investments could harm our earnings.”

Strategic Alliances

We  pursue  strategic  alliances  with  other  companies  in  areas  where  collaboration  can  produce  industry  advancement  and 
acceleration of new markets. The objectives and goals of a strategic alliance can include one or more of the following: technology 
exchange,  product  development,  joint  sales  and  marketing,  or  new  market  creation.  Companies  with  which  we  have  added 
or  expanded  strategic  alliances  during  fiscal  2018  and  in  recent  years  include  Apple,  Google,  Salesforce.com  and  Ericsson, 
among others.

Companies with which we have strategic alliances in some areas may be competitors in other areas, and in our view this trend 
may increase. The risks associated with our strategic alliances are more fully discussed in “Item 1A. Risk Factors,” including 
the risk factor entitled “If we do not successfully manage our strategic alliances, we may not realize the expected benefits from 
such alliances, and we may experience increased competition or delays in product development.”

Competition

We compete in the networking and communications equipment markets, providing products and services for transporting data, 
voice, and video traffic across intranets, extranets, and the Internet. These markets are characterized by rapid change, converging 
technologies, and a migration to networking and communications solutions that offer relative advantages. These market factors 
represent both an opportunity, and a competitive threat to us. We compete with numerous vendors in each product category. 
The  overall  number  of  our  competitors  providing  niche  product  solutions  may  increase.  Also,  the  identity  and  composition 
of competitors may change as we increase our activity in our new product markets. As we continue to expand globally, we 
may see new competition in different geographic regions. In particular, we have experienced price-focused competition from 
competitors in Asia, especially from China, and we anticipate this will continue.

Our  competitors  include  Amazon  Web  Services  LLC;  Arista  Networks,  Inc.;  ARRIS  Group,  Inc.;  Check  Point  Software 
Technologies Ltd.; Dell Technologies Inc.; Extreme Networks, Inc.; F5 Networks, Inc.; FireEye, Inc.; Fortinet, Inc.; Hewlett-Packard 
Enterprise Company; Huawei Technologies Co., Ltd.; Juniper Networks, Inc.; Lenovo Group Limited; Microsoft Corporation; 
New Relic, Inc.; Nokia Corporation; Nutanix, Inc.; Palo Alto Networks, Inc.; Symantec Corporation; Ubiquiti Networks and 
VMware, Inc.; among others.

Some of these companies compete across many of our product lines, while others are primarily focused in a specific product area. 
Barriers to entry are relatively low, and new ventures to create products that do or could compete with our products are regularly 
formed. In addition, some of our competitors may have greater resources, including technical and engineering resources, than 
we do. As we expand into new markets, we will face competition not only from our existing competitors but also from other 
competitors, including existing companies with strong technological, marketing, and sales positions in those markets. We also 
sometimes face competition from resellers and distributors of our products. Companies with which we have strategic alliances 
in some areas may be competitors in other areas, and in our view this trend may increase. For example, the enterprise data center 
is undergoing a fundamental transformation arising from the convergence of technologies, including computing, networking, 
storage, and software, that previously were segregated within the data center. Due to several factors, including the availability 
of  highly  scalable  and  general  purpose  microprocessors,  application-specific  integrated  circuits  offering  advanced  services, 
standards-based  protocols,  cloud  computing,  and  virtualization,  the  convergence  of  technologies  within  the  enterprise  data 
center is spanning multiple, previously independent, technology segments. Also, some of our current and potential competitors 
for enterprise data center business have made acquisitions, or announced new strategic alliances, designed to position them to 
provide end-to-end technology solutions for the enterprise data center. As a result of all of these developments, we face greater 
competition in the development and sale of enterprise data center technologies, including competition from entities that are 
7

among our long-term strategic alliance partners. Companies that are strategic alliance partners in some areas of our business 
may acquire or form alliances with our competitors, thereby reducing their business with us.

The principal competitive factors in the markets in which we presently compete and may compete in the future include:

• 

• 

• 

• 

• 

• 

• 

• 

The ability to sell successful business outcomes

The ability to provide a broad range of networking and communications products and services

Product performance

Price

The ability to introduce new products, including providing continuous new customer value and products with price-
performance advantages

The ability to reduce production costs

The ability to provide value-added features such as security, reliability, and investment protection

Conformance to standards

•  Market presence

• 

• 

The ability to provide financing

Disruptive technology shifts and new business models

We  also  face  competition  from  customers  to  which  we  license  or  supply  technology,  and  suppliers  from  which  we  transfer 
technology. The inherent nature of networking requires interoperability. Therefore, we must cooperate and at the same time 
compete with many companies. Any inability to effectively manage these complicated relationships with customers, suppliers, 
and strategic alliance partners could have a material adverse effect on our business, operating results, and financial condition 
and accordingly affect our chances of success.

Research and Development

We regularly introduce new products and features to address the requirements of our markets. We allocate our research and 
development budget among our product categories, which consist of Infrastructure Platforms, Applications, Security, and Other 
Product  technologies.  Our  research  and  development  expenditures  were  $6.3  billion,  $6.1  billion,  and  $6.3  billion  in  fiscal 
2018, 2017, and 2016, respectively. These expenditures are applied generally to all product areas, with specific areas of focus 
being identified from time to time. Recent areas of increased focus include our intent-based networking technologies (which 
encompasses switching, routing, and wireless technologies within Infrastructure Platforms), security, and analytics products. 
Our expenditures for research and development costs were expensed as incurred.

The  industry  in  which  we  compete  is  subject  to  rapid  technological  developments,  evolving  standards,  changes  in  customer 
requirements, and new product introductions and enhancements. As a result, our success depends in part upon our ability, on a cost-
effective and timely basis, to continue to enhance our existing products and to develop and introduce new products that improve 
performance, and reduce total cost of ownership. To achieve these objectives, our management and engineering personnel work 
with customers to identify and respond to customer needs, as well as with other innovators of Internet working products, including 
universities, laboratories, and corporations. We also expect to continue to make acquisitions and investments, where appropriate, 
to provide us with access to new technologies. Nonetheless, there can be no assurance that we will be able to successfully develop 
products to address new customer requirements and technological changes or that those products will achieve market acceptance.

Manufacturing

We rely on contract manufacturers for all of our manufacturing needs. We presently use a variety of independent third-party 
companies to provide services related to printed-circuit board assembly, in-circuit test, product repair, and product assembly. 
Proprietary  software  on  electronically  programmable  memory  chips  is  used  to  configure  products  that  meet  customer 
requirements and to maintain quality control and security. The manufacturing process enables us to configure the hardware 
and software in unique combinations to meet a wide variety of individual customer requirements. The manufacturing process 
uses automated testing equipment and burn-in procedures, as well as comprehensive inspection, testing, and statistical process 
controls,  which  are  designed  to  help  ensure  the  quality  and  reliability  of  our  products.  The  manufacturing  processes  and 
procedures are generally certified to International Organization for Standardization (ISO) 9001 or ISO 9003 standards.

Our  arrangements  with  contract  manufacturers  generally  provide  for  quality,  cost,  and  delivery  requirements,  as  well  as 
manufacturing process terms, such as continuity of supply; inventory management; flexibility regarding capacity, quality, and 

8

cost management; oversight of manufacturing; and conditions for use of our intellectual property. We have not entered into any 
significant long-term contracts with any manufacturing service provider. We generally have the option to renew arrangements 
on an as-needed basis. These arrangements generally do not commit us to purchase any particular amount or any quantities 
beyond certain amounts covered by orders or forecasts that we submit covering discrete periods of time, defined as less than 
one year.

Patents, Intellectual Property, and Licensing

We seek to establish and maintain our proprietary rights in our technology and products through the use of patents, copyrights, 
trademarks, and trade secret laws. We have a program to file applications for and obtain patents, copyrights, and trademarks 
in  the  United  States  and  in  selected  foreign  countries  where  we  believe  filing  for  such  protection  is  appropriate.  We  also 
seek to maintain our trade secrets and confidential information by nondisclosure policies and through the use of appropriate 
confidentiality agreements. We have obtained a substantial number of patents and trademarks in the United States and in other 
countries. There can be no assurance, however, that the rights obtained can be successfully enforced against infringing products 
in every jurisdiction. Although we believe the protection afforded by our patents, copyrights, trademarks, and trade secrets has 
value, the rapidly changing technology in the networking industry and uncertainties in the legal process make our future success 
dependent primarily on the innovative skills, technological expertise, and management abilities of our employees rather than on 
the protection afforded by patent, copyright, trademark, and trade secret laws.

Many of our products are designed to include software or other intellectual property licensed from third parties. While it may 
be necessary in the future to seek or renew licenses relating to various aspects of our products, we believe, based upon past 
experience and standard industry practice that such licenses generally could be obtained on commercially reasonable terms. 
Nonetheless, there can be no assurance that the necessary licenses would be available on acceptable terms, if at all. Our inability 
to obtain certain licenses or other rights or to obtain such licenses or rights on favorable terms, or the need to engage in litigation 
regarding  these  matters,  could  have  a  material  adverse  effect  on  our  business,  operating  results,  and  financial  condition. 
Moreover, inclusion in our products of software or other intellectual property licensed from third parties on a nonexclusive basis 
can limit our ability to protect our proprietary rights in our products.

The industry in which we compete is characterized by rapidly changing technology, a large number of patents, and frequent 
claims and related litigation regarding patent and other intellectual property rights. There can be no assurance that our patents 
and other proprietary rights will not be challenged, invalidated, or circumvented; that others will not assert intellectual property 
rights to technologies that are relevant to us; or that our rights will give us a competitive advantage. In addition, the laws of some 
foreign countries may not protect our proprietary rights to the same extent as the laws of the United States. The risks associated 
with patents and intellectual property are more fully discussed in “Item 1A. Risk Factors,” including the risk factors entitled 
“Our proprietary rights may prove difficult to enforce,” “We may be found to infringe on intellectual property rights of others,” 
and “We rely on the availability of third-party licenses.”

Employees

Employees are summarized as follows (approximate numbers):

Employees by geography:
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rest of world . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Employees by line item on the Consolidated Statements of Operations:
Cost of sales (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General and administrative  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(1) Cost of sales includes manufacturing support, services, and training.

July 28, 2018

37,800
36,400
74,200

20,200
21,400
25,200
7,400
74,200

9

Executive Officers of the Registrant

The following table shows the name, age, and position as of August 31, 2018 of each of our executive officers:

Name
Charles H. Robbins . . . . . . . 
Mark Chandler . . . . . . . . . . 
Gerri Elliott . . . . . . . . . . . . . 
David Goeckeler . . . . . . . . . 
Kelly A. Kramer . . . . . . . . . 
Maria Martinez . . . . . . . . . . 
Irving Tan . . . . . . . . . . . . . . 

 Position with the Company

Age
52 Chairman and Chief Executive Officer
62 Executive Vice President, Chief Legal Officer and Chief Compliance Officer
62 Executive Vice President and Chief Sales and Marketing Officer
56 Executive Vice President and General Manager, Security and Networking Business
51
60 Executive Vice President and Chief Customer Experience Officer
48

Executive Vice President and Chief Financial Officer

Senior Vice President, Operations

Mr. Robbins  has served as Chief Executive Officer since July 2015, as a member of the Board of Directors since May 2015 and 
as Chairman of the Board since December 2017. He joined Cisco in December 1997, from which time until March 2002 he held 
a number of managerial positions within Cisco’s sales organization. Mr. Robbins was promoted to Vice President in March 2002, 
assuming leadership of Cisco’s U.S. channel sales organization. Additionally, in July 2005 he assumed leadership of Cisco’s 
Canada channel sales organization. In December 2007, Mr. Robbins was promoted to Senior Vice President, U.S. Commercial, 
and in August 2009 he was appointed Senior Vice President, U.S. Enterprise, Commercial and Canada. In July 2011, Mr. Robbins 
was named Senior Vice President, Americas. In October 2012, Mr. Robbins was promoted to Senior Vice President, Worldwide 
Field Operations, in which position he served until assuming the role of Chief Executive Officer. He is a member of the board 
of directors of BlackRock, Inc.

Mr. Chandler  joined Cisco in July 1996, upon Cisco’s acquisition of StrataCom, Inc., where he served as General Counsel. 
He served as Cisco’s Managing Attorney for Europe, the Middle East, and Africa from December 1996 until June 1999; as 
Director, Worldwide Legal Operations from June 1999 until February 2001; and was promoted to Vice President, Worldwide 
Legal Services in February 2001. In October 2001, Mr. Chandler was promoted to Vice President, Legal Services and General 
Counsel, and in May 2003 he additionally was appointed Secretary, a position he held through November 2015. In February 2006, 
Mr. Chandler was promoted to Senior Vice President, and in May 2012 he was appointed Chief Compliance Officer. In June 
2018, Mr. Chandler was promoted to Executive Vice President and Chief Legal Officer. Before joining StrataCom, Mr. Chandler 
had served as Vice President, Corporate Development and General Counsel of Maxtor Corporation.

Ms. Elliott  joined Cisco in April 2018. Ms. Elliott is a former Executive Vice President of Juniper Networks, Inc., where she 
served as EVP and Chief Customer Officer from March 2013 to February 2014, EVP and Chief Sales Officer from July 2011 to 
March 2013 and EVP, Strategic Alliances from June 2009 to July 2011. Before joining Juniper, Ms. Elliott held a series of senior 
executive positions with Microsoft Corporation from 2001-2008 including Corporate Vice President of Microsoft’s Industry 
Solutions  Group,  Worldwide  Public  Sector  and  North  American  Enterprise  Sales  organizations.  Prior  to  joining  Microsoft 
Corporation, Ms. Elliott spent 22 years at IBM Corporation, where she held several senior executive positions both in the U.S. 
and  internationally.  Since  2014  Ms.  Elliott  has  served  as  a  director  on  several  public  company  boards  including  Whirlpool 
Corporation  (since  2014),  Bed  Bath  &  Beyond,  Inc.  (2014-17),  Imperva,  Inc.  (2015-18),  Marvell  Technology  Group  Ltd. 
(2017-18) and Mimecast Ltd. (2017-18), and during this period she also founded and led the development of Broadrooms.com, an 
informational resource for executive women who serve or want to serve on corporate boards in the U.S.

Mr.  Goeckeler  joined  Cisco  in  May  2000,  from  which  time  until  December  2010  he  held  a  variety  of  leadership  positions 
within Cisco’s engineering organization, covering such technology focus areas as voice over IP, mobility, video infrastructure 
and networking. In December 2010, Mr. Goeckeler was promoted to Vice President, Engineering, in which his responsibilities 
included leading various product and platform-related initiatives within Cisco’s Service Provider Business group. In October 2012, 
Mr. Goeckeler assumed leadership of engineering in Cisco’s Security Business, and in November 2014 was promoted to Senior 
Vice  President.  In  March  2016  he  was  elevated  to  Senior  Vice  President  and  General  Manager  of  the  Security  Business.  In 
May  2016,  Mr.  Goeckeler  added  networking  to  his  oversight  responsibilities,  assuming  the  role  of  Senior  Vice  President, 
Networking and Security Business, and was promoted to Executive Vice President in July 2017. In March 2018, Mr. Goeckeler 
assumed the added responsibility for Cisco’s IoT and analytics businesses.

10

Ms. Kramer  joined Cisco in January 2012 as Senior Vice President, Corporate Finance. She served in that position until October 
2014 and served as Cisco’s Senior Vice President, Business Technology and Operations Finance from October 2013 until December 
2014. She was appointed to her current position effective January 2015. From January 2009 until she joined Cisco, Ms. Kramer 
served as Vice President and Chief Financial Officer of GE Healthcare Systems. Ms. Kramer served as Vice President and Chief 
Financial Officer of GE Healthcare Diagnostic Imaging from August 2007 to January 2009 and as Chief Financial Officer of 
GE  Healthcare  Biosciences  from  January  2006  to  July  2007.  Prior  to  that,  Ms.  Kramer  held  various  leadership  positions  with 
GE corporate and other GE businesses. She is a member of the board of directors of Gilead Sciences, Inc.

Ms. Martinez  joined Cisco in April 2018. Prior to joining Cisco, she served in a variety of senior executive roles at Salesforce.
com, inc. including President, Global Customer Success and Latin America from March 2016 to April 2018; President, Sales 
and Customer Success from February 2013 to March 2016; Executive Vice President and Chief Growth Officer from February 
2012 to February 2013; and Executive Vice President, Customers for Life from February 2010 to February 2012. Ms. Martinez’s 
experience prior to Salesforce includes Corporate Vice President of Worldwide Services at Microsoft Corporation, President and 
Chief Executive Officer of Embrace Networks, Inc. and various senior leadership roles at Motorola, Inc. and AT&T Inc./Bell 
Laboratories. Ms. Martinez was a member of the board of directors of Plantronics, Inc. from September 2015 to April 2018.

Mr.  Tan  joined  Cisco  in  December  2005,  serving  in  manager-level  and  director-level  positions  within  Cisco’s  Sales  and 
Managed Services functions until March 2008, at which time he joined Hewlett Packard Corporation as General Manager of its 
Communications and Media Solutions Group in Asia Pacific and Japan. In April 2009, Mr. Tan rejoined Cisco, serving as Sales 
Director in charge of Malaysia and Singapore, and in February 2013 he was promoted to Vice President, Sales with responsibility 
for  the  Southeast  Asia  region.  In  April  2014,  Mr.  Tan  was  promoted  to  Senior  Vice  President,  Sales  with  responsibility  for 
Cisco’s APJ geography. In January 2018, he was promoted to his current position.

Item 1A. 

Risk Factors

Set forth below and elsewhere in this report and in other documents we file with the SEC are descriptions of the risks and 
uncertainties  that  could  cause  our  actual  results  to  differ  materially  from  the  results  contemplated  by  the  forward-looking 
statements contained in this report.

OUR OPERATING RESULTS MAY FLUCTUATE IN FUTURE PERIODS, WHICH MAY ADVERSELY AFFECT 
OUR STOCK PRICE

Our operating results have been in the past, and will continue to be, subject to quarterly and annual fluctuations as a result of 
numerous factors, some of which may contribute to more pronounced fluctuations in an uncertain global economic environment. 
These factors include:

• 

• 

• 

• 

• 

• 

• 

• 

• 

Fluctuations  in  demand  for  our  products  and  services,  especially  with  respect  to  service  providers  and  Internet 
businesses, in part due to changes in the global economic environment

Changes in sales and implementation cycles for our products and reduced visibility into our customers’ spending 
plans and associated revenue

Our ability to maintain appropriate inventory levels and purchase commitments

Price and product competition in the communications and networking industries, which can change rapidly due to 
technological innovation and different business models from various geographic regions

The overall movement toward industry consolidation among both our competitors and our customers

The introduction and market acceptance of new technologies and products, and our success in new and evolving 
markets, and in emerging technologies, as well as the adoption of new standards

The transformation of our business to deliver more software and subscription offerings where revenue is recognized 
over time

Variations in sales channels, product costs, mix of products sold, or mix of direct sales and indirect sales

The timing, size, and mix of orders from customers

11

•  Manufacturing and customer lead times

• 

• 

• 

• 

• 

• 

• 

Fluctuations in our gross margins, and the factors that contribute to such fluctuations, as described below

The ability of our customers, channel partners, contract manufacturers and suppliers to obtain financing or to fund 
capital expenditures, especially during a period of global credit market disruption or in the event of customer, channel 
partner, contract manufacturer or supplier financial problems

Actual events, circumstances, outcomes, and amounts differing from judgments, assumptions, and estimates used in 
determining the values of certain assets (including the amounts of related valuation allowances), liabilities, and other 
items reflected in our Consolidated Financial Statements

How well we execute on our strategy and operating plans and the impact of changes in our business model that could 
result in significant restructuring charges

Our ability to achieve targeted cost reductions

Benefits anticipated from our investments in engineering, sales, service, and marketing

Changes in tax laws or accounting rules, or interpretations thereof

As a consequence, operating results for a particular future period are difficult to predict, and, therefore, prior results are not 
necessarily indicative of results to be expected in future periods. Any of the foregoing factors, or any other factors discussed 
elsewhere herein, could have a material adverse effect on our business, results of operations, and financial condition that could 
adversely affect our stock price.

OUR  OPERATING  RESULTS  MAY  BE  ADVERSELY  AFFECTED  BY  UNFAVORABLE  ECONOMIC  AND 
MARKET CONDITIONS AND THE UNCERTAIN GEOPOLITICAL ENVIRONMENT

Challenging economic conditions worldwide have from time to time contributed, and may continue to contribute, to slowdowns 
in the communications and networking industries at large, as well as in specific segments and markets in which we operate, 
resulting in:

• 

• 

• 

• 

• 

• 

Reduced demand for our products as a result of continued constraints on IT-related capital spending by our customers, 
particularly service providers, and other customer markets as well

Increased price competition for our products, not only from our competitors but also as a consequence of customers 
disposing of unutilized products

Risk of excess and obsolete inventories

Risk of supply constraints

Risk of excess facilities and manufacturing capacity

Higher overhead costs as a percentage of revenue and higher interest expense

The  global  macroeconomic  environment  has  been  challenging  and  inconsistent.  Instability  in  the  global  credit  markets,  the 
impact of uncertainty regarding global central bank monetary policy, the instability in the geopolitical environment in many 
parts of the world including as a result of the recent United Kingdom “Brexit” referendum to withdraw from the European 
Union, the current economic challenges in China, including global economic ramifications of Chinese economic difficulties, 
and other disruptions may continue to put pressure on global economic conditions. If global economic and market conditions, 
or economic conditions in key markets, remain uncertain or deteriorate further, we may experience material impacts on our 
business, operating results, and financial condition.

Our operating results in one or more segments may also be affected by uncertain or changing economic conditions particularly 
germane to that segment or to particular customer markets within that segment. For example, emerging countries in the aggregate 
experienced a decline in product orders in the first quarter of fiscal 2018, in fiscal 2017 and in certain prior periods.

In  addition,  reports  of  certain  intelligence  gathering  methods  of  the  U.S.  government  could  affect  customers’  perception  of 
the products of IT companies which design and manufacture products in the United States. Trust and confidence in us as an 

12

IT supplier is critical to the development and growth of our markets. Impairment of that trust, or foreign regulatory actions 
taken in response to reports of certain intelligence gathering methods of the U.S. government, could affect the demand for our 
products from customers outside of the United States and could have an adverse effect on our operating results.

WE HAVE BEEN INVESTING AND EXPECT TO CONTINUE TO INVEST IN KEY PRIORITY AND GROWTH 
AREAS AS WELL AS MAINTAINING LEADERSHIP IN INFRASTRUCTURE PLATFORMS AND IN SERVICES, 
AND  IF  THE  RETURN  ON  THESE  INVESTMENTS  IS  LOWER  OR  DEVELOPS  MORE  SLOWLY  THAN  WE 
EXPECT, OUR OPERATING RESULTS MAY BE HARMED

We expect to realign and dedicate resources into key priority and growth areas, such as Security and Applications, while also 
focusing on maintaining leadership in Infrastructure Platforms and in Services. However, the return on our investments may 
be lower, or may develop more slowly, than we expect. If we do not achieve the benefits anticipated from these investments 
(including if our selection of areas for investment does not play out as we expect), or if the achievement of these benefits is 
delayed, our operating results may be adversely affected.

OUR REVENUE FOR A PARTICULAR PERIOD IS DIFFICULT TO PREDICT, AND A SHORTFALL IN REVENUE 
MAY HARM OUR OPERATING RESULTS

As a result of a variety of factors discussed in this report, our revenue for a particular quarter is difficult to predict, especially in 
light of a challenging and inconsistent global macroeconomic environment and related market uncertainty.

Our revenue may grow at a slower rate than in past periods or decline as it did in the first quarter of fiscal 2018 and in fiscal 
2017 on a year-over-year basis. Our ability to meet financial expectations could also be adversely affected if the nonlinear sales 
pattern seen in some of our past quarters recurs in future periods. We have experienced periods of time during which shipments 
have exceeded net bookings or manufacturing issues have delayed shipments, leading to nonlinearity in shipping patterns. In 
addition to making it difficult to predict revenue for a particular period, nonlinearity in shipping can increase costs, because 
irregular shipment patterns result in periods of underutilized capacity and periods in which overtime expenses may be incurred, 
as well as in potential additional inventory management-related costs. In addition, to the extent that manufacturing issues and 
any related component shortages result in delayed shipments in the future, and particularly in periods in which our contract 
manufacturers are operating at higher levels of capacity, it is possible that revenue for a quarter could be adversely affected if 
such matters occur and are not remediated within the same quarter.

The timing of large orders can also have a significant effect on our business and operating results from quarter to quarter, primarily 
in the United States and in emerging countries. From time to time, we receive large orders that have a significant effect on our 
operating results in the period in which the order is recognized as revenue. The timing of such orders is difficult to predict, and the 
timing of revenue recognition from such orders may affect period to period changes in revenue. As a result, our operating results 
could vary materially from quarter to quarter based on the receipt of such orders and their ultimate recognition as revenue.

Inventory management remains an area of focus. We have experienced longer than normal manufacturing lead times in the past 
which have caused some customers to place the same order multiple times within our various sales channels and to cancel the 
duplicative orders upon receipt of the product, or to place orders with other vendors with shorter manufacturing lead times. Such 
multiple ordering (along with other factors) or risk of order cancellation may cause difficulty in predicting our revenue and, 
as a result, could impair our ability to manage parts inventory effectively. In addition, our efforts to improve manufacturing 
lead-time performance may result in corresponding reductions in order backlog. A decline in backlog levels could result in more 
variability and less predictability in our quarter-to-quarter revenue and operating results. In addition, when facing component 
supply-related challenges we have increased our efforts in procuring components in order to meet customer expectations, which 
in turn contribute to an increase in purchase commitments. Increases in our purchase commitments to shorten lead times could 
also lead to excess and obsolete inventory charges if the demand for our products is less than our expectations.

We plan our operating expense levels based primarily on forecasted revenue levels. These expenses and the impact of long-term 
commitments are relatively fixed in the short term. A shortfall in revenue could lead to operating results being below expectations 
because we may not be able to quickly reduce these fixed expenses in response to short-term business changes.

Any of the above factors could have a material adverse impact on our operations and financial results.

WE  EXPECT  GROSS  MARGIN  TO  VARY  OVER  TIME,  AND  OUR  LEVEL  OF  PRODUCT  GROSS  MARGIN 
MAY NOT BE SUSTAINABLE

Our product gross margins declined on a year-over-year basis and could decline in future quarters due to adverse impacts from 
various factors, including:

• 

Changes in customer, geographic, or product mix, including mix of configurations within each product group

13

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

Introduction  of  new  products,  including  products  with  price-performance  advantages,  and  new  business  models 
including the transformation of our business to deliver more software and subscription offerings

Our ability to reduce production costs

Entry  into  new  markets  or  growth  in  lower  margin  markets,  including  markets  with  different  pricing  and  cost 
structures, through acquisitions or internal development

Sales discounts

Increases  in  material,  labor  or  other  manufacturing-related  costs,  which  could  be  significant  especially  during 
periods of supply constraints such as those impacting the market for memory components

Excess inventory and inventory holding charges

Obsolescence charges

Changes in shipment volume

The timing of revenue recognition and revenue deferrals

Increased  cost  (including  those  caused  by  tariffs),  loss  of  cost  savings  or  dilution  of  savings  due  to  changes  in 
component pricing or charges incurred due to inventory holding periods if parts ordering does not correctly anticipate 
product demand or if the financial health of either contract manufacturers or suppliers deteriorates

Lower than expected benefits from value engineering

Increased price competition, including competitors from Asia, especially from China

Changes in distribution channels

Increased warranty costs

Increased amortization of purchased intangible assets, especially from acquisitions

How well we execute on our strategy and operating plans

Changes in service gross margin may result from various factors such as changes in the mix between technical support services 
and advanced services, as well as the timing of technical support service contract initiations and renewals and the addition of 
personnel and other resources to support higher levels of service business in future periods.

SALES  TO  THE  SERVICE  PROVIDER  MARKET  ARE  ESPECIALLY  VOLATILE,  AND  WEAKNESS  IN 
ORDERS FROM THIS INDUSTRY MAY HARM OUR OPERATING RESULTS AND FINANCIAL CONDITION

Sales to the service provider market have been characterized by large and sporadic purchases, especially relating to our router 
sales and sales of certain other Infrastructure Platforms and Applications products, in addition to longer sales cycles. Although 
product orders from the service provider market increased in the fourth quarter of fiscal 2018, service provider product orders 
decreased  in  the  first  nine  months  of  fiscal  2018  and  in  fiscal  2017,  and  at  various  times  in  the  past  we  have  experienced 
significant weakness in product orders from service providers. Product orders from the service provider market could continue 
to decline and, as has been the case in the past, such weakness could persist over extended periods of time given fluctuating 
market conditions. Sales activity in this industry depends upon the stage of completion of expanding network infrastructures; the 
availability of funding; and the extent to which service providers are affected by regulatory, economic, and business conditions 
in the country of operations. Weakness in orders from this industry, including as a result of any slowdown in capital expenditures 
by service providers (which may be more prevalent during a global economic downturn, or periods of economic, political or 
regulatory uncertainty), could have a material adverse effect on our business, operating results, and financial condition. Such 
slowdowns may continue or recur in future periods. Orders from this industry could decline for many reasons other than the 
competitiveness of our products and services within their respective markets. For example, in the past, many of our service 
provider customers have been materially and  adversely affected by slowdowns in the general  economy,  by overcapacity,  by 
changes  in  the  service  provider  market,  by  regulatory  developments,  and  by  constraints  on  capital  availability,  resulting  in 
business  failures  and  substantial  reductions  in  spending  and  expansion  plans.  These  conditions  have  materially  harmed  our 
business and operating results in the past, and some of these or other conditions in the service provider market could affect our 

14

business and operating results in any future period. Finally, service provider customers typically have longer implementation 
cycles; require a broader range of services, including design services; demand that vendors take on a larger share of risks; often 
require acceptance provisions, which can lead to a delay in revenue recognition; and expect financing from vendors. All these 
factors can add further risk to business conducted with service providers.

DISRUPTION OF OR CHANGES IN OUR DISTRIBUTION MODEL COULD HARM OUR SALES AND MARGINS

If we fail to manage distribution of our products and services properly, or if our distributors’ financial condition or operations 
weaken, our revenue and gross margins could be adversely affected.

A substantial portion of our products and services is sold through our channel partners, and the remainder is sold through direct 
sales. Our channel partners include systems integrators, service providers, other resellers, and distributors. Systems integrators 
and service providers typically sell directly to end users and often provide system installation, technical support, professional 
services, and other support services in addition to network equipment sales. Systems integrators also typically integrate our 
products into an overall solution, and a number of service providers are also systems integrators. Distributors stock inventory 
and typically sell to systems integrators, service providers, and other resellers. We refer to sales through distributors as our 
two-tier system of sales to the end customer. Revenue from distributors is generally recognized based on a sell-through method 
using information provided by them. These distributors are generally given business terms that allow them to return a portion 
of inventory, receive credits for changes in selling prices, and participate in various cooperative marketing programs. If sales 
through indirect channels increase, this may lead to greater difficulty in forecasting the mix of our products and, to a degree, 
the timing of orders from our customers.

Historically,  we  have  seen  fluctuations  in  our  gross  margins  based  on  changes  in  the  balance  of  our  distribution  channels. 
Although variability to date has not been significant, there can be no assurance that changes in the balance of our distribution 
model in future periods would not have an adverse effect on our gross margins and profitability.

Some  factors  could  result  in  disruption  of  or  changes  in  our  distribution  model,  which  could  harm  our  sales  and  margins, 
including the following:

•  We compete with some of our channel partners, including through our direct sales, which may lead these channel 

partners to use other suppliers that do not directly sell their own products or otherwise compete with them

• 

• 

• 

Some of our channel partners may demand that we absorb a greater share of the risks that their customers may ask 
them to bear

Some of our channel partners may have insufficient financial resources and may not be able to withstand changes 
and challenges in business conditions

Revenue from indirect sales could suffer if our distributors’ financial condition or operations weaken

In addition, we depend on our channel partners globally to comply with applicable regulatory requirements. To the extent that 
they fail to do so, that could have a material adverse effect on our business, operating results, and financial condition. Further, 
sales of our products outside of agreed territories can result in disruption to our distribution channels.

THE MARKETS IN WHICH WE COMPETE ARE INTENSELY COMPETITIVE, WHICH COULD ADVERSELY 
AFFECT OUR ACHIEVEMENT OF REVENUE GROWTH

The markets in which we compete are characterized by rapid change, converging technologies, and a migration to networking 
and  communications  solutions  that  offer  relative  advantages.  These  market  factors  represent  a  competitive  threat  to  us.  We 
compete  with  numerous  vendors  in  each  product  category.  The  overall  number  of  our  competitors  providing  niche  product 
solutions may increase. Also, the identity and composition of competitors may change as we increase our activity in newer 
product areas, and in key priority and growth areas. For example, as products related to network programmability, such as SDN 
products, become more prevalent, we expect to face increased competition from companies that develop networking products 
based on commoditized hardware, referred to as “white box” hardware, to the extent customers decide to purchase those product 
offerings instead of ours. In addition, the growth in demand for technology delivered as a service enables new competitors to 
enter the market.

As  we  continue  to  expand  globally,  we  may  see  new  competition  in  different  geographic  regions.  In  particular,  we  have 
experienced price-focused competition from competitors in Asia, especially from China, and we anticipate this will continue. 
For information regarding our competitors, see the section entitled “Competition” contained in Item 1. Business of this report.

15

Some of our competitors compete across many of our product lines, while others are primarily focused in a specific product area. 
Barriers to entry are relatively low, and new ventures to create products that do or could compete with our products are regularly 
formed. In addition, some of our competitors may have greater resources, including technical and engineering resources, than 
we do. As we expand into new markets, we will face competition not only from our existing competitors but also from other 
competitors, including existing companies with strong technological, marketing, and sales positions in those markets. We also 
sometimes face competition from resellers and distributors of our products. Companies with which we have strategic alliances 
in some areas may be competitors in other areas, and in our view this trend may increase.

For example, the enterprise data center is undergoing a fundamental transformation arising from the convergence of technologies, 
including  computing,  networking,  storage,  and  software,  that  previously  were  segregated.  Due  to  several  factors,  including 
the availability of highly scalable and general purpose microprocessors, ASICs offering advanced services, standards based 
protocols, cloud computing and virtualization, the convergence of technologies within the enterprise data center is spanning 
multiple, previously independent, technology segments. Also, some of our current and potential competitors for enterprise data 
center business have made acquisitions, or announced new strategic alliances, designed to position them to provide end-to-end 
technology solutions for the enterprise data center. As a result of all of these developments, we face greater competition in the 
development and sale of enterprise data center technologies, including competition from entities that are among our long-term 
strategic alliance partners. Companies that are strategic alliance partners in some areas of our business may acquire or form 
alliances with our competitors, thereby reducing their business with us.

The principal competitive factors in the markets in which we presently compete and may compete in the future include:

• 

• 

• 

• 

• 

• 

• 

• 

The ability to sell successful business outcomes 

The ability to provide a broad range of networking and communications products and services 

Product performance 

Price 

The ability to introduce new products, including providing continuous new customer value and products with price-
performance advantages 

The ability to reduce production costs 

The ability to provide value-added features such as security, reliability, and investment protection 

Conformance to standards 

•  Market presence 

• 

• 

The ability to provide financing 

Disruptive technology shifts and new business models 

We  also  face  competition  from  customers  to  which  we  license  or  supply  technology  and  suppliers  from  which  we  transfer 
technology.  The  inherent  nature  of  networking  requires  interoperability.  As  such,  we  must  cooperate  and  at  the  same  time 
compete with many companies. Any inability to effectively manage these complicated relationships with customers, suppliers, 
and strategic alliance partners could have a material adverse effect on our business, operating results, and financial condition 
and accordingly affect our chances of success.

OUR  INVENTORY  MANAGEMENT  RELATING  TO  OUR  SALES  TO  OUR  TWO-TIER  DISTRIBUTION 
CHANNEL IS COMPLEX, AND EXCESS INVENTORY MAY HARM OUR GROSS MARGINS

We must manage our inventory relating to sales to our distributors effectively, because inventory held by them could affect our 
results of operations. Our distributors may increase orders during periods of product shortages, cancel orders if their inventory 
is too high, or delay orders in anticipation of new products. They also may adjust their orders in response to the supply of our 
products and the products of our competitors that are available to them, and in response to seasonal fluctuations in end-user 
demand. Revenue to our distributors generally is recognized based on a sell-through method using information provided by 
them, and they are generally given business terms that allow them to return a portion of inventory, receive credits for changes 
in selling price, and participate in various cooperative marketing programs. Inventory management remains an area of focus 
as we balance the need to maintain strategic inventory levels to ensure competitive lead times against the risk of inventory 

16

obsolescence  because  of  rapidly  changing  technology  and  customer  requirements.  When  facing  component  supply-related 
challenges, we have increased our efforts in procuring components in order to meet customer expectations. If we ultimately 
determine that we have excess inventory, we may have to reduce our prices and write down inventory, which in turn could result 
in lower gross margins.

SUPPLY  CHAIN  ISSUES,  INCLUDING  FINANCIAL  PROBLEMS  OF  CONTRACT  MANUFACTURERS  OR 
COMPONENT SUPPLIERS, OR A SHORTAGE OF ADEQUATE COMPONENT SUPPLY OR MANUFACTURING 
CAPACITY  THAT  INCREASED  OUR  COSTS  OR  CAUSED  A  DELAY  IN  OUR  ABILITY  TO  FULFILL 
ORDERS,  COULD  HAVE  AN  ADVERSE  IMPACT  ON  OUR  BUSINESS  AND  OPERATING  RESULTS, 
AND  OUR  FAILURE  TO  ESTIMATE  CUSTOMER  DEMAND  PROPERLY  MAY  RESULT  IN  EXCESS  OR 
OBSOLETE COMPONENT SUPPLY, WHICH COULD ADVERSELY AFFECT OUR GROSS MARGINS

The fact that we do not own or operate the bulk of our manufacturing facilities and that we are reliant on our extended supply 
chain could have an adverse impact on the supply of our products and on our business and operating results:

• 

• 

• 

Any financial problems of either contract manufacturers or component suppliers could either limit supply or increase 
costs 

Reservation of manufacturing capacity at our contract manufacturers by other companies, inside or outside of our 
industry, could either limit supply or increase costs 

Industry consolidation occurring within one or more component supplier markets, such as the semiconductor market, 
could either limit supply or increase costs 

A reduction or interruption in supply; a significant increase in the price of one or more components; a failure to adequately 
authorize procurement of inventory by our contract manufacturers; a failure to appropriately cancel, reschedule, or adjust our 
requirements  based  on  our  business  needs;  or  a  decrease  in  demand  for  our  products  could  materially  adversely  affect  our 
business, operating results, and financial condition and could materially damage customer relationships. Furthermore, as a result 
of binding price or purchase commitments with suppliers, we may be obligated to purchase components at prices that are higher 
than those available in the current market. In the event that we become committed to purchase components at prices in excess of 
the current market price when the components are actually used, our gross margins could decrease. We have experienced longer 
than normal lead times in the past. Although we have generally secured additional supply or taken other mitigation actions when 
significant disruptions have occurred, if similar situations occur in the future, they could have a material adverse effect on our 
business, results of operations, and financial condition. See the risk factor above entitled “Our revenue for a particular period is 
difficult to predict, and a shortfall in revenue may harm our operating results.”

Our growth and ability to meet customer demands depend in part on our ability to obtain timely deliveries of parts from our 
suppliers and contract manufacturers. We have experienced component shortages in the past, including shortages caused by 
manufacturing process issues, that have affected our operations. We may in the future experience a shortage of certain component 
parts as a result of our own manufacturing issues, manufacturing issues at our suppliers or contract manufacturers, capacity 
problems experienced by our suppliers or contract manufacturers including capacity or cost problems resulting from industry 
consolidation, or strong demand in the industry for those parts. Growth in the economy is likely to create greater pressures on us 
and our suppliers to accurately project overall component demand and component demands within specific product categories and 
to establish optimal component levels and manufacturing capacity, especially for labor-intensive components, components for 
which we purchase a substantial portion of the supply, or the re-ramping of manufacturing capacity for highly complex products. 
During periods of shortages or delays the price of components may increase, or the components may not be available at all, and 
we may also encounter shortages if we do not accurately anticipate our needs. We may not be able to secure enough components 
at reasonable prices or of acceptable quality to build new products in a timely manner in the quantities or configurations needed. 
Accordingly, our revenue and gross margins could suffer until other sources can be developed. Our operating results would also 
be adversely affected if, anticipating greater demand than actually develops, we commit to the purchase of more components 
than we need, which is more likely to occur in a period of demand uncertainties such as we are currently experiencing. There 
can be no assurance that we will not encounter these problems in the future. Although in many cases we use standard parts and 
components for our products, certain components are presently available only from a single source or limited sources, and a 
global economic downturn and related market uncertainty could negatively impact the availability of components from one or 
more of these sources, especially during times such as we have recently seen when there are supplier constraints based on labor 
and other actions taken during economic downturns. We may not be able to diversify sources in a timely manner, which could 
harm our ability to deliver products to customers and seriously impact present and future sales.

17

We believe that we may be faced with the following challenges in the future:

• 

• 

New markets in which we participate may grow quickly, which may make it difficult to quickly obtain significant 
component capacity 

As we acquire companies and new technologies, we may be dependent, at least initially, on unfamiliar supply chains 
or relatively small supply partners 

•  We face competition for certain components that are supply-constrained, from existing competitors, and companies 

in other markets 

Manufacturing capacity and component supply constraints could continue to be significant issues for us. We purchase components 
from a variety of suppliers and use several contract manufacturers to provide manufacturing services for our products. During 
the normal course of business, in order to improve manufacturing lead-time performance and to help ensure adequate component 
supply, we enter into agreements with contract manufacturers and suppliers that either allow them to procure inventory based 
upon criteria as defined by us or that establish the parameters defining our requirements. In certain instances, these agreements 
allow us the option to cancel, reschedule, and adjust our requirements based on our business needs prior to firm orders being 
placed.  When  facing  component  supply-related  challenges  we  have  increased  our  efforts  in  procuring  components  in  order 
to meet customer expectations, which in turn contributes to an increase in purchase commitments. Increases in our purchase 
commitments to shorten lead times could also lead to excess and obsolete inventory charges if the demand for our products is less 
than our expectations. If we fail to anticipate customer demand properly, an oversupply of parts could result in excess or obsolete 
components that could adversely affect our gross margins. For additional information regarding our purchase commitments with 
contract manufacturers and suppliers, see Note 12 to the Consolidated Financial Statements.

WE  DEPEND  UPON  THE  DEVELOPMENT  OF  NEW  PRODUCTS  AND  ENHANCEMENTS  TO  EXISTING 
PRODUCTS,  AND  IF  WE  FAIL  TO  PREDICT  AND  RESPOND  TO  EMERGING  TECHNOLOGICAL 
TRENDS  AND  CUSTOMERS’  CHANGING  NEEDS,  OUR  OPERATING  RESULTS  AND  MARKET  SHARE 
MAY SUFFER

The  markets  for  our  products  are  characterized  by  rapidly  changing  technology,  evolving  industry  standards,  new  product 
introductions, and evolving methods of building and operating networks. Our operating results depend on our ability to develop 
and introduce new products into existing and emerging markets and to reduce the production costs of existing products. Many of 
our strategic initiatives and investments we have made, and our architectural approach, are designed to enable the increased use of 
the network as the platform for automating, orchestrating, integrating, and delivering an ever-increasing array of IT-based products 
and services. For example, in June 2017 we announced our Catalyst 9000 series of switches which represent the initial foundation 
of our intent-based networking capabilities. Other current initiatives include our focus on security; the market transition related to 
digital transformation and IoT; the transition in cloud; and the move towards more programmable, flexible and virtual networks.

The process of developing new technology, including intent-based networking, more programmable, flexible and virtual networks, 
and technology related to other market transitions— such as security, digital transformation and IoT, and cloud— is complex and 
uncertain, and if we fail to accurately predict customers’ changing needs and emerging technological trends our business could 
be harmed. We must commit significant resources, including the investments we have been making in our priorities to developing 
new products before knowing whether our investments will result in products the market will accept. In particular, if our model of 
the evolution of networking does not emerge as we believe it will, or if the industry does not evolve as we believe it will, or if our 
strategy for addressing this evolution is not successful, many of our strategic initiatives and investments may be of no or limited 
value. For example, if we do not introduce products related to network programmability, such as software-defined-networking 
products, in a timely fashion, or if product offerings in this market that ultimately succeed are based on technology, or an approach 
to technology, that differs from ours, such as, for example, networking products based on “white box” hardware, our business 
could be harmed. Similarly, our business could be harmed if we fail to develop, or fail to develop in a timely fashion, offerings to 
address other transitions, or if the offerings addressing these other transitions that ultimately succeed are based on technology, or an 
approach to technology, different from ours. In addition, our business could be adversely affected in periods surrounding our new 
product introductions if customers delay purchasing decisions to qualify or otherwise evaluate the new product offerings.

Our strategy is to lead our customers in their digital transition with solutions that deliver greater agility, productivity, security 
and other advanced network capabilities, and that intelligently connect nearly everything that can be connected. Over the last 
few years, we have been transforming our business to move from selling individual products and services to selling products and 
services integrated into architectures and solutions, and we are seeking to meet the evolving needs of customers which include 
offering our products and solutions in the manner in which customers wish to consume them. As a part of this transformation, 
we continue to make changes to how we are organized and how we build and deliver our technology, including changes in our 
business models with customers. If our strategy for addressing our customer needs, or the architectures and solutions we develop 

18

do not meet those needs, or the changes we are making in how we are organized and how we build and deliver or technology is 
incorrect or ineffective, our business could be harmed.

Furthermore, we may not execute successfully on our vision or strategy because of challenges with regard to product planning 
and timing, technical hurdles that we fail to overcome in a timely fashion, or a lack of appropriate resources. This could result in 
competitors, some of which may also be our strategic alliance partners, providing those solutions before we do and loss of market 
share, revenue, and earnings. In addition, the growth in demand for technology delivered as a service enables new competitors to 
enter the market. The success of new products depends on several factors, including proper new product definition, component 
costs, timely completion and introduction of these products, differentiation of new products from those of our competitors, and 
market acceptance of these products. There can be no assurance that we will successfully identify new product opportunities, 
develop and bring new products to market in a timely manner, or achieve market acceptance of our products or that products 
and technologies developed by others will not render our products or technologies obsolete or noncompetitive. The products 
and technologies in our other product categories and key priority and growth areas may not prove to have the market success we 
anticipate, and we may not successfully identify and invest in other emerging or new products.

CHANGES  IN  INDUSTRY  STRUCTURE  AND  MARKET  CONDITIONS  COULD  LEAD  TO  CHARGES 
RELATED  TO  DISCONTINUANCES  OF  CERTAIN  OF  OUR  PRODUCTS  OR  BUSINESSES,  ASSET 
IMPAIRMENTS AND WORKFORCE REDUCTIONS OR RESTRUCTURINGS

In  response to changes in industry and  market  conditions,  we may be required to strategically realign our resources and to 
consider restructuring, disposing of, or otherwise exiting businesses. Any resource realignment, or decision to limit investment 
in or dispose of or otherwise exit businesses, may result in the recording of special charges, such as inventory and technology-
related write-offs, workforce reduction or restructuring costs, charges relating to consolidation of excess facilities, or claims 
from third parties who were resellers or users of discontinued products. Our estimates with respect to the useful life or ultimate 
recoverability of our carrying basis of assets, including purchased intangible assets, could change as a result of such assessments 
and decisions. Although in certain instances our supply agreements allow us the option to cancel, reschedule, and adjust our 
requirements based on our business needs prior to firm orders being placed, our loss contingencies may include liabilities for 
contracts that we cannot cancel with contract manufacturers and suppliers. Further, our estimates relating to the liabilities for 
excess facilities are affected by changes in real estate market conditions. Additionally, we are required to perform goodwill 
impairment tests on an annual basis and between annual tests in certain circumstances, and future goodwill impairment tests 
may result in a charge to earnings.

We  initiated  a  restructuring  plan  in  the  third  quarter  of  fiscal  2018.  The  implementation  of  this  restructuring  plan  may  be 
disruptive to our business, and following completion of the restructuring plan our business may not be more efficient or effective 
than prior to implementation of the plan. Our restructuring activities, including any related charges and the impact of the related 
headcount restructurings, could have a material adverse effect on our business, operating results, and financial condition.

OVER THE LONG TERM WE INTEND TO INVEST IN ENGINEERING, SALES, SERVICE AND MARKETING 
ACTIVITIES,  AND  THESE  INVESTMENTS  MAY  ACHIEVE  DELAYED,  OR  LOWER  THAN  EXPECTED, 
BENEFITS WHICH COULD HARM OUR OPERATING RESULTS

While we intend to focus on managing our costs and expenses, over the long term, we also intend to invest in personnel and other 
resources related to our engineering, sales, service and marketing functions as we realign and dedicate resources on key priority 
and growth areas, such as Security and Applications, and we also intend to focus on maintaining leadership in Infrastructure 
Platforms  and  in  Services.  We  are  likely  to  recognize  the  costs  associated  with  these  investments  earlier  than  some  of  the 
anticipated benefits, and the return on these investments may be lower, or may develop more slowly, than we expect. If we do 
not achieve the benefits anticipated from these investments, or if the achievement of these benefits is delayed, our operating 
results may be adversely affected.

OUR  BUSINESS  SUBSTANTIALLY  DEPENDS  UPON  THE  CONTINUED  GROWTH  OF  THE  INTERNET 
AND INTERNET-BASED SYSTEMS

A substantial portion of our business and revenue depends on growth and evolution of the Internet, including the continued 
development of the Internet and the anticipated market transitions, and on the deployment of our products by customers who 
depend on such continued growth and evolution. To the extent that an economic slowdown or uncertainty and related reduction 
in capital spending adversely affect spending on Internet infrastructure, including spending or investment related to anticipated 
market transitions, we could experience material harm to our business, operating results, and financial condition.

Because  of  the  rapid  introduction  of  new  products  and  changing  customer  requirements  related  to  matters  such  as  cost-
effectiveness and security, we believe that there could be performance problems with Internet communications in the future, 
which  could  receive  a  high  degree  of  publicity  and  visibility.  Because  we  are  a  large  supplier  of  networking  products,  our 

19

business, operating results, and financial condition may be materially adversely affected, regardless of whether or not these 
problems are due to the performance of our own products. Such an event could also result in a material adverse effect on the 
market price of our common stock independent of direct effects on our business.

WE  HAVE  MADE  AND  EXPECT  TO  CONTINUE  TO  MAKE  ACQUISITIONS  THAT  COULD  DISRUPT  OUR 
OPERATIONS AND HARM OUR OPERATING RESULTS

Our growth depends upon market growth, our ability to enhance our existing products, and our ability to introduce new products on 
a timely basis. We intend to continue to address the need to develop new products and enhance existing products through acquisitions 
of other companies, product lines, technologies, and personnel. Acquisitions involve numerous risks, including the following:

• 

• 

• 

• 

• 

• 

• 

Difficulties in integrating the operations, systems, technologies, products, and personnel of the acquired companies, 
particularly companies with large and widespread operations and/or complex products 

Diversion of management’s attention from normal daily operations of the business and the challenges of managing 
larger and more widespread operations resulting from acquisitions 

Potential difficulties in completing projects associated with in-process research and development intangibles 

Difficulties in entering markets in which we have no or limited direct prior experience and where competitors in such 
markets have stronger market positions 

Initial dependence on unfamiliar supply chains or relatively small supply partners 

Insufficient revenue to offset increased expenses associated with acquisitions 

The potential loss of key employees, customers, distributors, vendors and other business partners of the companies 
we acquire following and continuing after announcement of acquisition plans 

Acquisitions may also cause us to:

• 

• 

• 

• 

• 

• 

• 

• 

• 

Issue common stock that would dilute our current shareholders’ percentage ownership 

Use a substantial portion of our cash resources, or incur debt 

Significantly increase our interest expense, leverage and debt service requirements if we incur additional debt to pay 
for an acquisition 

Assume liabilities 

Record goodwill and intangible assets that are subject to impairment testing on a regular basis and potential periodic 
impairment charges 

Incur amortization expenses related to certain intangible assets 

Incur tax expenses related to the effect of acquisitions on our legal structure 

Incur large and immediate write-offs and restructuring and other related expenses 

Become subject to intellectual property or other litigation 

Mergers and acquisitions of high-technology companies are inherently risky and subject to many factors outside of our control, 
and  no  assurance  can  be  given  that  our  previous  or  future  acquisitions  will  be  successful  and  will  not  materially  adversely 
affect our business, operating results, or financial condition. Failure to manage and successfully integrate acquisitions could 
materially harm our business and operating results. Prior acquisitions have resulted in a wide range of outcomes, from successful 
introduction of new products and technologies to a failure to do so. Even when an acquired company has already developed and 
marketed products, there can be no assurance that product enhancements will be made in a timely fashion or that pre-acquisition 
due diligence will have identified all possible issues that might arise with respect to such products.

From time to time, we have made acquisitions that resulted in charges in an individual quarter. These charges may occur in 
any particular quarter, resulting in variability in our quarterly earnings. In addition, our effective tax rate for future periods 
is  uncertain  and  could  be  impacted  by  mergers  and  acquisitions.  Risks  related  to  new  product  development  also  apply  to 
acquisitions. See the risk factors above, including the risk factor entitled “We depend upon the development of new products 

20

and enhancements to existing products, and if we fail to predict and respond to emerging technological trends and customers’ 
changing needs, our operating results and market share may suffer” for additional information.

ENTRANCE INTO NEW OR DEVELOPING MARKETS EXPOSES US TO ADDITIONAL COMPETITION AND 
WILL LIKELY INCREASE DEMANDS ON OUR SERVICE AND SUPPORT OPERATIONS

As  we  focus  on  new  market  opportunities  and  key  priority  and  growth  areas,  we  will  increasingly  compete  with  large 
telecommunications equipment suppliers as well as startup companies. Several of our competitors may have greater resources, 
including technical and engineering resources, than we do. Additionally, as customers in these markets complete infrastructure 
deployments, they may require greater levels of service, support, and financing than we have provided in the past, especially in 
emerging countries. Demand for these types of service, support, or financing contracts may increase in the future. There can be 
no assurance that we can provide products, service, support, and financing to effectively compete for these market opportunities.

Further,  provision  of  greater  levels  of  services,  support  and  financing  by  us  may  result  in  a  delay  in  the  timing  of  revenue 
recognition.  In  addition,  entry  into  other  markets  has  subjected  and  will  subject  us  to  additional  risks,  particularly  to  those 
markets, including the effects of general market conditions and reduced consumer confidence. For example, as we add direct 
selling capabilities globally to meet changing customer demands, we will face increased legal and regulatory requirements.

INDUSTRY  CONSOLIDATION  MAY  LEAD  TO  INCREASED  COMPETITION  AND  MAY  HARM  OUR 
OPERATING RESULTS

There has been a trend toward industry consolidation in our markets for several years. We expect this trend to continue as companies 
attempt to strengthen or hold their market positions in an evolving industry and as companies are acquired or are unable to continue 
operations. For example, some of our current and potential competitors for enterprise data center business have made acquisitions, 
or announced new strategic alliances, designed to position them with the ability to provide end-to-end technology solutions for the 
enterprise data center. Companies that are strategic alliance partners in some areas of our business may acquire or form alliances with 
our competitors, thereby reducing their business with us. We believe that industry consolidation may result in stronger competitors 
that are better able to compete as sole-source vendors for customers. This could lead to more variability in our operating results and 
could have a material adverse effect on our business, operating results, and financial condition. Furthermore, particularly in the 
service provider market, rapid consolidation will lead to fewer customers, with the effect that loss of a major customer could have 
a material impact on results not anticipated in a customer marketplace composed of more numerous participants.

PRODUCT  QUALITY  PROBLEMS  COULD  LEAD  TO  REDUCED  REVENUE,  GROSS  MARGINS,  AND 
NET INCOME

We produce highly complex products that incorporate leading-edge technology, including both hardware and software. Software 
typically contains bugs that can unexpectedly interfere with expected operations. There can be no assurance that our pre-shipment 
testing  programs  will  be  adequate  to  detect  all  defects,  either  ones  in  individual  products  or  ones  that  could  affect  numerous 
shipments, which might interfere with customer satisfaction, reduce sales opportunities, or affect gross margins. From time to time, 
we have had to replace certain components and provide remediation in response to the discovery of defects or bugs in products that 
we had shipped. There can be no assurance that such remediation, depending on the product involved, would not have a material 
impact. An inability to cure a product defect could result in the failure of a product line, temporary or permanent withdrawal from 
a product or market, damage to our reputation, inventory costs, or product reengineering expenses, any of which could have a 
material impact on our revenue, margins, and net income. For example, in the second quarter of fiscal 2017 we recorded a charge to 
product cost of sales of $125 million related to the expected remediation costs for anticipated failures in future periods of a widely-
used component sourced from a third party which is included in several of our products, and in the second quarter of fiscal 2014 
we recorded a pre-tax charge of $655 million related to the expected remediation costs for certain products sold in prior fiscal years 
containing memory components manufactured by a single supplier between 2005 and 2010.

DUE  TO  THE  GLOBAL  NATURE  OF  OUR  OPERATIONS,  POLITICAL  OR  ECONOMIC  CHANGES  OR 
OTHER FACTORS IN A SPECIFIC COUNTRY OR REGION COULD HARM OUR OPERATING RESULTS AND 
FINANCIAL CONDITION

We conduct significant sales and customer support operations in countries around the world. As such, our growth depends in 
part on our increasing sales into emerging countries. We also depend on non-U.S. operations of our contract manufacturers, 
component suppliers and distribution partners. Emerging countries in the aggregate experienced a decline in orders in the first 
quarter of fiscal 2018, in fiscal 2017 and in certain prior periods. We continue to assess the sustainability of any improvements 
in these countries and there can be no assurance that our investments in these countries will be successful. Our future results 
could be materially adversely affected by a variety of political, economic or other factors relating to our operations inside and 
outside the United States, including impacts from global central bank monetary policy; issues related to the political relationship 
between  the  United  States  and  other  countries  that  can  affect  the  willingness  of  customers  in  those  countries  to  purchase 
21

products  from  companies  headquartered  in  the  United  States;  and  the  challenging  and  inconsistent  global  macroeconomic 
environment, any or all of which could have a material adverse effect on our operating results and financial condition, including, 
among others, the following:

• 

• 

• 

• 

• 

• 

• 

Foreign currency exchange rates 

Political or social unrest 

Economic instability or weakness or natural disasters in a specific country or region, including the current economic 
challenges in China and global economic ramifications of Chinese economic difficulties; instability as a result of 
Brexit; environmental protection measures, trade protection measures such as tariffs, and other legal and regulatory 
requirements, some of which may affect our ability to import our products, to export our products from, or sell our 
products in various countries 

Political considerations that affect service provider and government spending patterns 

Health or similar issues, such as a pandemic or epidemic 

Difficulties in staffing and managing international operations 

Adverse tax consequences, including imposition of withholding or other taxes on our global operations 

WE ARE EXPOSED TO THE CREDIT RISK OF SOME OF OUR CUSTOMERS AND TO CREDIT EXPOSURES 
IN WEAKENED MARKETS, WHICH COULD RESULT IN MATERIAL LOSSES

Most of our sales are on an open credit basis, with typical payment terms of 30 days in the United States and, because of local 
customs or conditions, longer in some markets outside the United States. We monitor individual customer payment capability 
in granting such open credit arrangements, seek to limit such open credit to amounts we believe the customers can pay, and 
maintain  reserves  we  believe  are  adequate  to  cover  exposure  for  doubtful  accounts.  Beyond  our  open  credit  arrangements, 
we  have  also  experienced  demands  for  customer  financing  and  facilitation  of  leasing  arrangements.  We  expect  demand  for 
customer financing to continue, and recently we have been experiencing an increase in this demand as the credit markets have 
been  impacted  by  the  challenging  and  inconsistent  global  macroeconomic  environment,  including  increased  demand  from 
customers in certain emerging countries.

We  believe  customer  financing  is  a  competitive  factor  in  obtaining  business,  particularly  in  serving  customers  involved  in 
significant  infrastructure  projects.  Our  loan  financing  arrangements  may  include  not  only  financing  the  acquisition  of  our 
products and services but also providing additional funds for other costs associated with network installation and integration of 
our products and services.

Our exposure to the credit risks relating to our financing activities described above may increase if our customers are adversely 
affected  by  a  global  economic  downturn  or  periods  of  economic  uncertainty.  Although  we  have  programs  in  place  that  are 
designed to monitor and mitigate the associated risk, including monitoring of particular risks in certain geographic areas, there 
can be no assurance that such programs will be effective in reducing our credit risks.

In the past, there have been significant bankruptcies among customers both on open credit and with loan or lease financing 
arrangements, particularly among Internet businesses and service providers, causing us to incur economic or financial losses. 
There can be no assurance that additional losses will not be incurred. Although these losses have not been material to date, 
future losses, if incurred, could harm our business and have a material adverse effect on our operating results and financial 
condition. A portion of our sales is derived through our distributors. These distributors are generally given business terms that 
allow them to return a portion of inventory, receive credits for changes in selling prices, and participate in various cooperative 
marketing programs. We maintain estimated accruals and allowances for such business terms. However, distributors tend to 
have more limited financial resources than other resellers and end-user customers and therefore represent potential sources of 
increased credit risk, because they may be more likely to lack the reserve resources to meet payment obligations. Additionally, 
to the degree that turmoil in the credit markets makes it more difficult for some customers to obtain financing, those customers’ 
ability  to  pay  could  be  adversely  impacted,  which  in  turn  could  have  a  material  adverse  impact  on  our  business,  operating 
results, and financial condition.

WE  ARE  EXPOSED  TO  FLUCTUATIONS  IN  THE  MARKET  VALUES  OF  OUR  PORTFOLIO  INVESTMENTS 
AND IN INTEREST RATES; IMPAIRMENT OF OUR INVESTMENTS COULD HARM OUR EARNINGS

We  maintain  an  investment  portfolio  of  various  holdings,  types,  and  maturities.  These  securities  are  generally  classified  as 
available-for-sale and, consequently, are recorded on our Consolidated Balance Sheets at fair value with unrealized gains or 
losses  reported  as  a  component  of  accumulated  other  comprehensive  income  (loss),  net  of  tax.  Our  portfolio  includes  fixed 
income securities and equity investments in publicly traded companies, the values of which are subject to market price volatility 
to the extent unhedged. If such investments suffer market price declines, as we experienced with some of our investments in 
22

the past, we may recognize in earnings the decline in the fair value of our investments below their cost basis when the decline 
is judged to be other than temporary. For information regarding the sensitivity of and risks associated with the market value of 
portfolio investments and interest rates, refer to the section titled “Quantitative and Qualitative Disclosures About Market Risk.” 
Our investments in private companies are subject to risk of loss of investment capital. These investments are inherently risky 
because the markets for the technologies or products they have under development are typically in the early stages and may never 
materialize. We could lose our entire investment in these companies.

WE  ARE  EXPOSED  TO  FLUCTUATIONS  IN  CURRENCY  EXCHANGE  RATES  THAT  COULD  NEGATIVELY 
IMPACT OUR FINANCIAL RESULTS AND CASH FLOWS

Because a significant portion of our business is conducted outside the United States, we face exposure to adverse movements in 
foreign currency exchange rates. These exposures may change over time as business practices evolve, and they could have a material 
adverse impact on our financial results and cash flows. Historically, our primary exposures have related to nondollar-denominated 
sales in Japan, Canada, and Australia and certain nondollar-denominated operating expenses and service cost of sales in Europe, 
Latin America, and Asia, where we sell primarily in U.S. dollars. Additionally, we have exposures to emerging market currencies, 
which can have extreme currency volatility. An increase in the value of the dollar could increase the real cost to our customers of 
our products in those markets outside the United States where we sell in dollars and a weakened dollar could increase the cost of 
local operating expenses and procurement of raw materials to the extent that we must purchase components in foreign currencies.

Currently, we enter into foreign exchange forward contracts and options to reduce the short-term impact of foreign currency 
fluctuations on certain foreign currency receivables, investments, and payables. In addition, we periodically hedge anticipated 
foreign currency cash flows. Our attempts to hedge against these risks may result in an adverse impact on our net income.

OUR PROPRIETARY RIGHTS MAY PROVE DIFFICULT TO ENFORCE

We generally rely on patents, copyrights, trademarks, and trade secret laws to establish and maintain proprietary rights in our 
technology and products. Although we have been issued numerous patents and other patent applications are currently pending, 
there can be no assurance that any of these patents or other proprietary rights will not be challenged, invalidated, or circumvented 
or that our rights will, in fact, provide competitive advantages to us. Furthermore, many key aspects of networking technology 
are governed by industrywide standards, which are usable by all market entrants. In addition, there can be no assurance that 
patents will be issued from pending applications or that claims allowed on any patents will be sufficiently broad to protect our 
technology. In addition, the laws of some foreign countries may not protect our proprietary rights to the same extent as do the 
laws of the United States. The outcome of any actions taken in these foreign countries may be different than if such actions were 
determined under the laws of the United States. Although we are not dependent on any individual patents or group of patents for 
particular segments of the business for which we compete, if we are unable to protect our proprietary rights to the totality of the 
features (including aspects of products protected other than by patent rights) in a market, we may find ourselves at a competitive 
disadvantage to others who need not incur the substantial expense, time, and effort required to create innovative products that 
have enabled us to be successful.

WE MAY BE FOUND TO INFRINGE ON INTELLECTUAL PROPERTY RIGHTS OF OTHERS

Third parties, including customers, have in the past and may in the future assert claims or initiate litigation related to exclusive 
patent, copyright, trademark, and other intellectual property rights to technologies and related standards that are relevant to us. 
These assertions have increased over time as a result of our growth and the general increase in the pace of patent claims assertions, 
particularly in the United States. Because of the existence of a large number of patents in the networking field, the secrecy of some 
pending patents, and the rapid rate of issuance of new patents, it is not economically practical or even possible to determine in 
advance whether a product or any of its components infringes or will infringe on the patent rights of others. The asserted claims 
and/or initiated litigation can include claims against us or our manufacturers, suppliers, or customers, alleging infringement of their 
proprietary rights with respect to our existing or future products or components of those products. Regardless of the merit of these 
claims, they can be time-consuming, result in costly litigation and diversion of technical and management personnel, or require us 
to develop a non-infringing technology or enter into license agreements. Where claims are made by customers, resistance even to 
unmeritorious claims could damage customer relationships. There can be no assurance that licenses will be available on acceptable 
terms and conditions, if at all, or that our indemnification by our suppliers will be adequate to cover our costs if a claim were 
brought directly against us or our customers. Furthermore, because of the potential for high court awards that are not necessarily 
predictable, it is not unusual to find even arguably unmeritorious claims settled for significant amounts. If any infringement or 
other intellectual property claim made against us by any third party is successful, if we are required to indemnify a customer 
with respect to a claim against the customer, or if we fail to develop non-infringing technology or license the proprietary rights 
on  commercially  reasonable  terms  and  conditions,  our  business,  operating  results,  and  financial  condition  could  be  materially 
and adversely affected. For additional information regarding our indemnification obligations, see Note 12(g) to the Consolidated 
Financial Statements contained in this report.

23

Our  exposure  to  risks  associated  with  the  use  of  intellectual  property  may  be  increased  as  a  result  of  acquisitions,  as  we 
have a lower level of visibility into the development process with respect to such technology or the care taken to safeguard 
against infringement risks. Further, in the past, third parties have made infringement and similar claims after we have acquired 
technology that had not been asserted prior to our acquisition.

WE RELY ON THE AVAILABILITY OF THIRD-PARTY LICENSES

Many  of  our  products  are  designed  to  include  software  or  other  intellectual  property  licensed  from  third  parties.  It  may  be 
necessary in the future to seek or renew licenses relating to various aspects of these products. There can be no assurance that 
the necessary licenses would be available on acceptable terms, if at all. The inability to obtain certain licenses or other rights 
or to obtain such licenses or rights on favorable terms, or the need to engage in litigation regarding these matters, could have a 
material adverse effect on our business, operating results, and financial condition. Moreover, the inclusion in our products of 
software or other intellectual property licensed from third parties on a nonexclusive basis could limit our ability to protect our 
proprietary rights in our products.

OUR OPERATING RESULTS MAY BE ADVERSELY AFFECTED AND DAMAGE TO OUR REPUTATION MAY 
OCCUR DUE TO PRODUCTION AND SALE OF COUNTERFEIT VERSIONS OF OUR PRODUCTS

As is the case with leading products around the world, our products are subject to efforts by third parties to produce counterfeit 
versions of our products. While we work diligently with law enforcement authorities in various countries to block the manufacture 
of counterfeit goods and to interdict their sale, and to detect counterfeit products in customer networks, and have succeeded in 
prosecuting counterfeiters and their distributors, resulting in fines, imprisonment and restitution to us, there can be no guarantee 
that such efforts will succeed. While counterfeiters often aim their sales at customers who might not have otherwise purchased 
our  products  due  to  lack  of  verifiability  of  origin  and  service,  such  counterfeit  sales,  to  the  extent  they  replace  otherwise 
legitimate sales, could adversely affect our operating results.

OUR  OPERATING  RESULTS  AND  FUTURE  PROSPECTS  COULD  BE  MATERIALLY  HARMED  BY 
UNCERTAINTIES OF REGULATION OF THE INTERNET

Currently,  few  laws  or  regulations  apply  directly  to  access  or  commerce  on  the  Internet.  We  could  be  materially  adversely 
affected by regulation of the Internet and Internet commerce in any country where we operate. Such regulations could include 
matters such as voice over the Internet or using IP, encryption technology, sales or other taxes on Internet product or service 
sales, and access charges for Internet service providers. The adoption of regulation of the Internet and Internet commerce could 
decrease demand for our products and, at the same time, increase the cost of selling our products, which could have a material 
adverse effect on our business, operating results, and financial condition.

CHANGES IN TELECOMMUNICATIONS REGULATION AND TARIFFS COULD HARM OUR PROSPECTS AND 
FUTURE SALES

Changes in telecommunications requirements, or regulatory requirements in other industries in which we operate, in the United 
States or other countries could affect the sales of our products. In particular, we believe that there may be future changes in U.S. 
telecommunications regulations that could slow the expansion of the service providers’ network infrastructures and materially 
adversely  affect  our  business,  operating  results,  and  financial  condition,  including  “net  neutrality”  rules  to  the  extent  they 
impact decisions on investment in network infrastructure.

Future changes in tariffs by regulatory agencies or application of tariff requirements to currently untariffed services could affect 
the sales of our products for certain classes of customers. Additionally, in the United States, our products must comply with 
various requirements and regulations of the Federal Communications Commission and other regulatory authorities. In countries 
outside  of  the  United  States,  our  products  must  meet  various  requirements  of  local  telecommunications  and  other  industry 
authorities. Changes in tariffs or failure by us to obtain timely approval of products could have a material adverse effect on our 
business, operating results, and financial condition.

FAILURE  TO  RETAIN  AND  RECRUIT  KEY  PERSONNEL  WOULD  HARM  OUR  ABILITY  TO  MEET 
KEY OBJECTIVES

Our success has always depended in large part on our ability to attract and retain highly skilled technical, managerial, sales, and 
marketing personnel. Competition for these personnel is intense, especially in the Silicon Valley area of Northern California. 
Stock incentive plans are designed to reward employees for their long-term contributions and provide incentives for them to 
remain  with  us.  Volatility  or  lack  of  positive  performance  in  our  stock  price  or  equity  incentive  awards,  or  changes  to  our 
overall compensation program, including our stock incentive program, resulting from the management of share dilution and 
share-based compensation expense or otherwise, may also adversely affect our ability to retain key employees. As a result of 
one or more of these factors, we may increase our hiring in geographic areas outside the United States, which could subject us 
to additional geopolitical and exchange rate risk. The loss of services of any of our key personnel; the inability to retain and 

24

attract qualified personnel in the future; or delays in hiring required personnel, particularly engineering and sales personnel, 
could make it difficult to meet key objectives, such as timely and effective product introductions. In addition, companies in our 
industry whose employees accept positions with competitors frequently claim that competitors have engaged in improper hiring 
practices. We have received these claims in the past and may receive additional claims to this effect in the future.

ADVERSE  RESOLUTION  OF  LITIGATION  OR  GOVERNMENTAL  INVESTIGATIONS  MAY  HARM  OUR 
OPERATING RESULTS OR FINANCIAL CONDITION

We are a party to lawsuits in the normal course of our business. Litigation can be expensive, lengthy, and disruptive to normal 
business operations. Moreover, the results of complex legal proceedings are difficult to predict. For example, Brazilian authorities 
have investigated our Brazilian subsidiary and certain of its former employees, as well as a Brazilian importer of our products, 
and its affiliates and employees, relating to alleged evasion of import taxes and alleged improper transactions involving the 
subsidiary and the importer. Brazilian tax authorities have assessed claims against our Brazilian subsidiary based on a theory 
of joint liability with the Brazilian importer for import taxes, interest, and penalties. The asserted claims by Brazilian federal 
tax  authorities  which  remain  are  for  calendar  years  2003  through  2007,  and  the  asserted  claims  by  the  tax  authorities  from 
the state of Sao Paulo are for calendar years 2005 through 2007. The total asserted claims by Brazilian state and federal tax 
authorities aggregate to $218 million for the alleged evasion of import and other taxes, $1.4 billion for interest, and $1.0 billion 
for various penalties, all determined using an exchange rate as of July 28, 2018. We have completed a thorough review of the 
matters and believe the asserted claims against our Brazilian subsidiary are without merit, and we are defending the claims 
vigorously. While we believe there is no legal basis for the alleged liability, due to the complexities and uncertainty surrounding 
the judicial process in Brazil and the nature of the claims asserting joint liability with the importer, we are unable to determine 
the likelihood of an unfavorable outcome against our Brazilian subsidiary and are unable to reasonably estimate a range of loss, 
if any. We do not expect a final judicial determination for several years. An unfavorable resolution of lawsuits or governmental 
investigations  could  have  a  material  adverse  effect  on  our  business,  operating  results,  or  financial  condition.  For  additional 
information regarding certain of the matters in which we are involved, see Note 12 to the Consolidated Financial Statements, 
subsection (h) “Legal Proceedings.”

CHANGES  IN  OUR  PROVISION  FOR  INCOME  TAXES  OR  ADVERSE  OUTCOMES  RESULTING  FROM 
EXAMINATION OF OUR INCOME TAX RETURNS COULD ADVERSELY AFFECT OUR RESULTS

Our provision for income taxes is subject to volatility and could be adversely affected by earnings being lower than anticipated in 
countries that have lower tax rates and higher than anticipated in countries that have higher tax rates; by changes in the valuation 
of our deferred tax assets and liabilities; by changes to domestic manufacturing deduction laws, regulations, or interpretations 
thereof; by expiration of or lapses in tax incentives; by transfer pricing adjustments, including the effect of acquisitions on our 
legal structure; by tax effects of nondeductible compensation; by tax costs related to intercompany realignments; by changes 
in  accounting  principles;  or  by  changes  in  tax  laws  and  regulations,  treaties,  or  interpretations  thereof,  including  changes 
to  the  taxation  of  earnings  of  our  foreign  subsidiaries,  the  deductibility  of  expenses  attributable  to  foreign  income,  and  the 
foreign tax credit rules. Significant judgment is required to determine the recognition and measurement attribute prescribed 
in the accounting guidance for uncertainty in income taxes. The Organisation for Economic Co-operation and Development 
(OECD), an international association comprised of 36 countries, including the United States, has made changes to numerous 
long-standing tax principles. There can be no assurance that these changes, once adopted by countries, will not have an adverse 
impact on our provision for income taxes. Further, as a result of certain of our ongoing employment and capital investment 
actions and commitments, our income in certain countries is subject to reduced tax rates. Our failure to meet these commitments 
could adversely impact our provision for income taxes. In addition, we are subject to the continuous examination of our income 
tax returns by the Internal Revenue Service and other tax authorities. We regularly assess the likelihood of adverse outcomes 
resulting from these examinations to determine the adequacy of our provision for income taxes. There can be no assurance that 
the outcomes from these continuous examinations will not have an adverse effect on our operating results and financial condition.

OUR  BUSINESS  AND  OPERATIONS  ARE  ESPECIALLY  SUBJECT  TO  THE  RISKS  OF  EARTHQUAKES, 
FLOODS, AND OTHER NATURAL CATASTROPHIC EVENTS

Our  corporate  headquarters,  including  certain  of  our  research  and  development  operations  are  located  in  the  Silicon  Valley 
area of Northern California, a region known for seismic activity. Additionally, a certain number of our facilities are located 
near rivers that have experienced flooding in the past. Also certain of our suppliers and logistics centers are located in regions 
that have been or may be affected by earthquake, tsunami and flooding activity which in the past has disrupted, and in the 
future could disrupt, the flow of components and delivery of products. A significant natural disaster, such as an earthquake, a 
hurricane, volcano, or a flood, could have a material adverse impact on our business, operating results, and financial condition.

25

MAN-MADE  PROBLEMS  SUCH  AS  CYBER-ATTACKS,  DATA  PROTECTION  BREACHES,  MALWARE  OR 
TERRORISM  MAY  DISRUPT  OUR  OPERATIONS,  HARM  OUR  OPERATING  RESULTS  AND  FINANCIAL 
CONDITION, AND DAMAGE OUR REPUTATION, AND CYBER-ATTACKS OR DATA PROTECTION BREACHES 
ON OUR CUSTOMERS’ NETWORKS, OR IN CLOUD-BASED SERVICES PROVIDED BY OR ENABLED BY US, 
COULD  RESULT  IN  CLAIMS  OF  LIABILITY  AGAINST  US,  DAMAGE  OUR  REPUTATION  OR  OTHERWISE 
HARM OUR BUSINESS

Despite our implementation of network security measures, the products and services we sell to customers, and our servers, data 
centers and the cloud-based solutions on which our data, and data of our customers, suppliers and business partners are stored, are 
vulnerable to cyber-attacks, data protection breaches, malware, and similar disruptions from unauthorized tampering or human 
error. Any such event could compromise our networks or those of our customers, and the information stored on our networks or 
those of our customers could be accessed, publicly disclosed, lost or stolen, which could subject us to liability to our customers, 
suppliers, business partners and others, and could have a material adverse effect on our business, operating results, and financial 
condition and may cause damage to our reputation. Efforts to limit the ability of malicious third parties to disrupt the operations of 
the Internet or undermine our own security efforts may be costly to implement and meet with resistance, and may not be successful. 
Breaches of network security in our customers’ networks, or in cloud-based services provided by or enabled by us, regardless of 
whether the breach is attributable to a vulnerability in our products or services, could result in claims of liability against us, damage 
our reputation or otherwise harm our business.

In addition, the continued threat of terrorism and heightened security and military action in response to this threat, or any future 
acts  of  terrorism,  may  cause  further  disruptions  to  the  economies  of  the  United  States  and  other  countries  and  create  further 
uncertainties or otherwise materially harm our business, operating results, and financial condition. Likewise, events such as loss of 
infrastructure and utilities services such as energy, transportation, or telecommunications could have similar negative impacts. To 
the extent that such disruptions or uncertainties result in delays or cancellations of customer orders or the manufacture or shipment 
of our products, our business, operating results, and financial condition could be materially and adversely affected.

VULNERABILITIES  AND  CRITICAL  SECURITY  DEFECTS,  PRIORITIZATION  DECISIONS  REGARDING 
REMEDYING  VULNERABILITIES  OR  SECURITY  DEFECTS,  FAILURE  OF  THIRD  PARTY  PROVIDERS  TO 
REMEDY  VULNERABILITIES  OR  SECURITY  DEFECTS,  OR  CUSTOMERS  NOT  DEPLOYING  SECURITY 
RELEASES OR DECIDING NOT TO UPGRADE PRODUCTS, SERVICES OR SOLUTIONS COULD RESULT IN 
CLAIMS OF LIABILITY AGAINST US, DAMAGE OUR REPUTATION OR OTHERWISE HARM OUR BUSINESS

The products and services we sell to customers, and our cloud-based solutions, inevitably contain vulnerabilities or critical security 
defects which have not been remedied and cannot be disclosed without compromising security. We may also make prioritization 
decisions in determining which vulnerabilities or security defects to fix, and the timing of these fixes, which could result in an 
exploit which compromises security. Customers also need to test security releases before they can be deployed which can delay 
implementation. In addition, we rely on third-party providers of software and cloud-based service and we cannot control the rate at 
which they remedy vulnerabilities. Customers may also not deploy a security release, or decide not to upgrade to the latest versions 
of  our  products,  services  or  cloud-based  solutions  containing  the  release,  leaving  them  vulnerable.  Vulnerabilities  and  critical 
security defects, prioritization errors in remedying vulnerabilities or security defects, failure of third-party providers to remedy 
vulnerabilities or security defects, or customers not deploying security releases or deciding not to upgrade products, services or 
solutions could result in claims of liability against us, damage our reputation or otherwise harm our business.

IF  WE  DO  NOT  SUCCESSFULLY  MANAGE  OUR  STRATEGIC  ALLIANCES,  WE  MAY  NOT  REALIZE  THE 
EXPECTED BENEFITS FROM SUCH ALLIANCES AND WE MAY EXPERIENCE INCREASED COMPETITION 
OR DELAYS IN PRODUCT DEVELOPMENT

We  have  several  strategic  alliances  with  large  and  complex  organizations  and  other  companies  with  which  we  work  to  offer 
complementary products and services and in the past have established a joint venture to market services associated with our Cisco 
Unified Computing System products. These arrangements are generally limited to specific projects, the goal of which is generally 
to facilitate product compatibility and adoption of industry standards. There can be no assurance we will realize the expected 
benefits from these strategic alliances or from the joint venture. If successful, these relationships may be mutually beneficial and 
result in industry growth. However, alliances carry an element of risk because, in most cases, we must compete in some business 
areas with a company with which we have a strategic alliance and, at the same time, cooperate with that company in other business 
areas. Also, if these companies fail to perform or if these relationships fail to materialize as expected, we could suffer delays in 
product development or other operational difficulties. Joint ventures can be difficult to manage, given the potentially different 
interests of joint venture partners.

OUR STOCK PRICE MAY BE VOLATILE

Historically, our common stock has experienced substantial price volatility, particularly as a result of variations between our 
actual financial results and the published expectations of analysts and as a result of announcements by our competitors and 

26

us. Furthermore, speculation in the press or investment community about our strategic position, financial condition, results of 
operations, business, security of our products, or significant transactions can cause changes in our stock price. In addition, the 
stock market has experienced extreme price and volume fluctuations that have affected the market price of many technology 
companies, in particular, and that have often been unrelated to the operating performance of these companies. These factors, 
as well as general economic and political conditions and the announcement of proposed and completed acquisitions or other 
significant  transactions,  or  any  difficulties  associated  with  such  transactions,  by  us  or  our  current  or  potential  competitors, 
may materially adversely affect the market price of our common stock in the future. Additionally, volatility, lack of positive 
performance in our stock price or changes to our overall compensation program, including our stock incentive program, may 
adversely affect our ability to retain key employees, virtually all of whom are compensated, in part, based on the performance 
of our stock price.

THERE CAN BE NO ASSURANCE THAT OUR OPERATING RESULTS AND FINANCIAL CONDITION WILL 
NOT BE ADVERSELY AFFECTED BY OUR INCURRENCE OF DEBT

As of the end of fiscal 2018, we have senior unsecured notes outstanding in an aggregate principal amount of $25.8 billion that 
mature at specific dates from calendar year 2019 through 2040. We have also established a commercial paper program under 
which we may issue short-term, unsecured commercial paper notes on a private placement basis up to a maximum aggregate 
amount outstanding at any time of $10.0 billion, and we had no commercial paper notes outstanding under this program as of 
July 28, 2018. The outstanding senior unsecured notes bear fixed-rate interest payable semiannually, except $1.0 billion of the 
notes which bears interest at a floating rate payable quarterly. The fair value of the long-term debt is subject to market interest 
rate volatility. The instruments governing the senior unsecured notes contain certain covenants applicable to us and our wholly-
owned subsidiaries that may adversely affect our ability to incur certain liens or engage in certain types of sale and leaseback 
transactions. In addition, we will be required to have available in the United States sufficient cash to service the interest on our 
debt and repay all of our notes on maturity. There can be no assurance that our incurrence of this debt or any future debt will 
be a better means of providing liquidity to us than would our use of our existing cash resources. Further, we cannot be assured 
that our maintenance of this indebtedness or incurrence of future indebtedness will not adversely affect our operating results or 
financial condition. In addition, changes by any rating agency to our credit rating can negatively impact the value and liquidity 
of both our debt and equity securities, as well as the terms upon which we may borrow under our commercial paper program or 
future debt issuances.

Item 1B. 

Unresolved Staff Comments

Not applicable.

Item 2. 

Properties

Our corporate headquarters are located at an owned site in San Jose, California, in the United States of America. The locations 
of our headquarters by geographic segment are as follows:

Americas
San Jose, California, USA

EMEA
Amsterdam, Netherlands

APJC
Singapore

In addition to our headquarters site, we own additional sites in the United States, which include facilities in the surrounding 
areas  of  San  Jose,  California;  Research  Triangle  Park,  North  Carolina;  Richardson,  Texas;  Lawrenceville,  Georgia;  and 
Boxborough, Massachusetts. We also own land for expansion in some of these locations. In addition, we lease office space in 
many U.S. locations.

Outside the United States our operations are conducted primarily in leased sites. Other significant sites (in addition to the two 
non-U.S. headquarters locations) are located in Belgium, Canada, China, Germany, India, Israel, Japan, Mexico, Poland, and 
the United Kingdom.

We believe that our existing facilities, including both owned and leased, are in good condition and suitable for the conduct 
of  our  business.  For  additional  information  regarding  obligations  under  operating  leases,  see  Note  12  to  the  Consolidated 
Financial Statements.

27

Item 3. 

Legal Proceedings

For  a  description  of  our  material  pending  legal  proceedings,  see  Note  12  “Commitments  and  Contingencies  -  (h)  Legal 
Proceedings” of the Notes to Consolidated Financial Statements included in Item 8 of this Annual Report on Form 10-K, which 
is incorporated herein by reference.

Item 4. 

Mine Safety Disclosures

Not applicable.

PART II

Item 5.  

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of 
Equity Securities

(a)  Cisco  common  stock  is  traded  on  the  Nasdaq  Global  Select  Market  under  the  symbol  CSCO.  Information  regarding 
quarterly cash dividends declared on Cisco’s common stock during fiscal 2018 and 2017 may be found in Supplementary 
Financial Data on page 114 of this report. There were 40,817 registered shareholders as of August 31, 2018. The high and 
low common stock sales prices per share for each period were as follows: 

Fiscal Quarter
First quarter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Second quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Third quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Fourth quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

High

Low

High

Low

$
$
$
$

34.73 $
42.69 $
46.16 $
46.37 $

30.36 $
33.67 $
37.35 $
40.94 $

31.95 $
31.89 $
34.53 $
34.60 $

29.86
29.12
30.42
30.37

FISCAL 2018

FISCAL 2017

(b)  Not applicable. 

(c) 

Issuer purchases of equity securities (in millions, except per-share amounts): 

Period
April 29, 2018 to May 26, 2018 . . . . . . . . . . . . . . . . . . 
May 27, 2018 to June 23, 2018  . . . . . . . . . . . . . . . . . . 
June 24, 2018 to July 28, 2018  . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total
Number of
Shares
Purchased

Average Price Paid
per Share

Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs

Approximate Dollar
Value of Shares
That May Yet
Be Purchased
Under the Plans or
Programs

44 $
41 $
53 $
138 $

44.63
43.65
42.65
43.58

44 $
41 $
53 $
138

23,076
21,271
19,036

On September 13, 2001, we announced that our Board of Directors had authorized a stock repurchase program. On February 14, 
2018,  our  Board  of  Directors  authorized  a  $25  billion  increase  to  the  stock  repurchase  program.  As  of  July  28,  2018,  the 
remaining authorized amount for stock repurchases under this program, including the additional authorization, is approximately 
$19.0 billion with no termination date.

For the majority of restricted stock units granted, the number of shares issued on the date the restricted stock units vest is net of 
shares withheld to meet applicable tax withholding requirements. Although these withheld shares are not issued or considered 
common stock repurchases under our stock repurchase program and therefore are not included in the preceding table, they are 
treated as common stock repurchases in our financial statements as they reduce the number of shares that would have been 
issued upon vesting (see Note 13 to the Consolidated Financial Statements).

28

Stock Performance Graph

The information contained in this Stock Performance Graph section shall not be deemed to be “soliciting material” or “ filed” 
or incorporated by reference in future filings with the SEC, or subject to the liabilities of Section 18 of the Securities Exchange 
Act of 1934, except to the extent that Cisco specifically incorporates it by reference into a document filed under the Securities 
Act of 1933 or the Securities Exchange Act of 1934.

The following graph shows a five-year comparison of the cumulative total shareholder return on Cisco common stock with the 
cumulative total returns of the S&P 500 Index, and the S&P Information Technology Index. The graph tracks the performance 
of a $100 investment in the Company’s common stock and in each of the indexes (with the reinvestment of all dividends) on the 
date specified. Shareholder returns over the indicated period are based on historical data and should not be considered indicative 
of future shareholder returns.

Comparison of 5-Year Cumulative Total Return Among Cisco Systems, Inc., 
the S&P 500 Index, and the S&P Information Technology Index

$300

$250

$200

$150

$100

$50

$0
July 2013

July 2014

July 2015

July 2016

July 2017

July 2018

Cisco Systems, Inc.

S&P 500

S&P Information Technology

Cisco Systems, Inc. . . . . . . . . . . . . . . . . . . .
S&P 500  . . . . . . . . . . . . . . . . . . . . . . . . . . .
S&P Information Technology . . . . . . . . . . .

$
$
$

100.00 $
100.00 $
100.00 $

105.04 $
119.40 $
131.22 $

118.32 $
128.10 $
144.52 $

131.64 $
136.90 $
159.12 $

140.72 $
158.98 $
207.12 $

196.18
184.80
268.65

July 2013

July 2014

July 2015

July 2016

July 2017

July 2018

29

Item 6. 

Selected Financial Data

Five Years Ended July 28, 2018 (in millions, except per-share amounts)

July 28, 2018 (1)

July 29, 2017

July 30, 2016 (2)(3)

July 25, 2015 (2)

Years Ended
Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net income per share—basic . . . . . . . . . . . . . . . $
Net income per share—diluted. . . . . . . . . . . . . . $
Shares used in per-share calculation—basic  . . .
Shares used in per-share calculation—diluted . . .
Cash dividends declared per common share  . . . $
Net cash provided by operating activities  . . . . . $

49,330 $
110 $
0.02 $
0.02 $
4,837
4,881
1.24 $
13,666 $

48,005 $
9,609 $
1.92 $
1.90 $

5,010
5,049
1.10 $
13,876 $

49,247 $
10,739 $
2.13 $
2.11 $

5,053
5,088
0.94 $
13,570 $

49,161 $
8,981 $
1.76 $
1.75 $
5,104
5,146
0.80 $
12,552 $

July 26, 2014 (4)
47,142
7,853
1.50
1.49
5,234
5,281
0.72
12,332

Cash and cash equivalents and investments . . . . $
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . $

46,548 $
108,784 $
25,569 $
19,685 $

70,492 $
129,818 $
33,717 $
18,494 $

65,756 $
121,652 $
28,643 $
16,472 $

60,416 $
113,373 $
25,354 $
15,183 $

52,074
105,070
20,845
14,142

July 28, 2018

July 29, 2017

July 30, 2016

July 25, 2015

July 26, 2014

(1) In fiscal 2018, Cisco recorded a provisional tax expense of $10.4 billion related to the enactment of the Tax Cuts and Job Act (“the Tax 
Act”) comprised of $8.1 billion of U.S. transition tax, $1.2 billion of foreign withholding tax, and $1.1 billion re-measurement of net deferred 
tax assets and liabilities (DTA). 

(2) In the second quarter of fiscal 2016, Cisco completed the sale of the SP Video CPE Business. As a result, revenue from this portion of 
the  Service  Provider  Video  product  category  will  not  recur  in  future  periods.  The  sale  resulted  in  a  pre-tax  gain  of  $253  million  net  of 
certain transaction costs. The years ended July 30, 2016 and July 25, 2015 include SP Video CPE Business revenue of $504 million and 
$1,846 million, respectively. 

(3) In fiscal 2016 Cisco recognized total tax benefits of $593 million for the following: i) the Internal Revenue Service (IRS) and Cisco settled 
all outstanding items related to Cisco’s federal income tax returns for fiscal 2008 through fiscal 2010, as a result of which Cisco recorded a net 
tax benefit of $367 million; and ii) the Protecting Americans from Tax Hikes Act of 2015 reinstated the U.S. federal research and development 
(R&D) tax credit permanently, as a result of which Cisco recognized tax benefits of $226 million, of which $81 million related to fiscal 2015 
R&D expenses. 

(4)  In  the  second  quarter  of  fiscal  2014,  Cisco  recorded  a  pre-tax  charge  of  $655  million  to  product  cost  of  sales,  which  corresponds  to 
$526 million, net of tax, for the expected remediation cost for certain products sold in prior fiscal years containing memory components 
manufactured by a single supplier between 2005 and 2010. See Note 12(f) to the Consolidated Financial Statements. 

No other factors materially affected the comparability of the information presented above.

30

Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements

This Annual Report on Form 10-K, including this Management’s Discussion and Analysis of Financial Condition and Results of 
Operations, contains forward-looking statements regarding future events and our future results that are subject to the safe harbors 
created under the Securities Act of 1933 (the “Securities Act”) and the Securities Exchange Act of 1934 (the “Exchange Act”). 
All statements other than statements of historical facts are statements that could be deemed forward-looking statements. These 
statements are based on current expectations, estimates, forecasts, and projections about the industries in which we operate and 
the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” “targets,” “goals,” “projects,” “intends,” 
“plans,” “believes,” “momentum,” “seeks,” “estimates,” “continues,” “endeavors,” “strives,” “may,” variations of such words, 
and  similar  expressions  are  intended  to  identify  such  forward-looking  statements.  In  addition,  any  statements  that  refer  to 
projections of our future financial performance, our anticipated growth and trends in our businesses, and other characterizations 
of future events or circumstances are forward-looking statements. Readers are cautioned that these forward-looking statements 
are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to predict, including those under 
“Part I, Item 1A. Risk Factors,” and elsewhere herein. Therefore, actual results may differ materially and adversely from those 
expressed in any forward-looking statements. We undertake no obligation to revise or update any forward-looking statements 
for any reason.

OVERVIEW

Cisco  designs  and  sells  a  broad  range  of  technologies  that  have  been  powering  the  Internet  since  1984.  Across  networking, 
security, collaboration, applications and the cloud, our evolving intent-based technologies are constantly learning and adapting 
to provide customers with a highly secure, intelligent platform for their digital business.

A summary of our results is as follows (in millions, except percentages and per-share amounts):

Three Months Ended

61.7 %

July 28, 
2018
Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 12,844
Gross margin percentage . . . . . . . . . . . . . . . . . . .
Research and development . . . . . . . . . . . . . . . . . . $ 1,626
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . $ 2,348
General and administrative  . . . . . . . . . . . . . . . . . $
543
Total R&D, sales and marketing,  
general and administrative . . . . . . . . . . . . . . . . . . $ 4,517
Total as a percentage of revenue . . . . . . . . . . . . . .
Amortization of purchased intangible 
assets included in operating expenses . . . . . . . . . $
Restructuring and other charges 
included in operating expenses  . . . . . . . . . . . . . . $
Operating income as a percentage 
of revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income tax percentage (1)  . . . . . . . . . . . . . . . . . . .
Net income (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 3,803
Net income as a percentage of revenue  . . . . . . . .
Earnings per share—diluted (1) . . . . . . . . . . . . . . . $

26

33

26.1%
(5.9)%

29.6%
0.81

35.2 %

July 29, 
2017
$ 12,133

Variance
6%
62.2% (0.5)
8%
1%
10%

$ 1,499
$ 2,318
495
$

$ 4,312

5%
35.5% (0.3)

$

$

58

(43)%

142

(82)%

25.0% 1.1
23.8% (29.7)
57%

$ 2,424

20.0% 9.6
0.48

69%

$

pts
pts

pts

July 28, 
2018
$ 49,330

pts

62.0%

Years Ended
July 29, 
2017
$ 48,005

Variance
3%
63.0% (1.0)

pts

$ 6,332
$ 9,242
$ 2,144

$ 6,059
$ 9,184
$ 1,993

$ 17,718

$ 17,236

5%
1%
8%

3%

pts

35.9%

35.9% — pts

$

$

$

$

221

358

$

$

259

756

(15)%

(53)%

25.0%
99.2%
110
0.2%

0.02

$

24.9% 0.1
21.8% 77.4

$ 9,609

(99)%

20.0% (19.8)
1.90

(99)%

pts
pts

pts

(1) Fourth quarter and fiscal year 2018 results include an $863 million benefit and a $10.4 billion charge, respectively, related to the enactment 
of the Tax Act.

31

Fiscal 2018 Compared with Fiscal 2017

In fiscal 2018, we saw broad strength across the business and delivered solid revenue growth, margins, cash flow and returns 
for our shareholders. We remain focused on accelerating innovation across our portfolio, and we believe that we have made 
continued progress on our strategic priorities. Our product revenue reflected growth in Infrastructure Platforms, Applications 
and Security, and we continued to make progress in the transition of our business model to increased software and subscriptions. 
We continue to operate in a challenging and highly competitive environment. We experienced some weakness in the service 
provider market and we expect ongoing uncertainty in that area. While the overall environment remains uncertain, we continue 
to aggressively invest in priority areas with the objective of driving profitable growth over the long term.

Total revenue increased by 3% compared with fiscal 2017. Within total revenue, product and service revenue each increased by 
3%. Total gross margin decreased by 1.0 percentage points, driven primarily by unfavorable impacts from pricing, a $127 million 
legal  and  indemnification  settlement  charge,  and  unfavorable  product  mix,  partially  offset  by  productivity  benefits.  While 
productivity was positive to overall product gross margin, the benefit was lower than in the prior year as these improvements 
were adversely impacted by an increase in the cost of certain components which are currently constrained. As a percentage 
of revenue, research and development, sales and marketing, and general and administrative expenses, collectively, were flat. 
Operating income as a percentage of revenue increased by 0.1 percentage points. Diluted earnings per share and net income each 
decreased by 99% due to the $10.4 billion provisional tax expense related to the Tax Act, comprised of $8.1 billion U.S. transition 
tax, $1.2 billion of foreign withholding tax, and $1.1 billion of net deferred tax assets re-measurement.

In  terms  of  our  geographic  segments,  revenue  from  the  Americas  increased  by  $0.7  billion,  EMEA  revenue  increased  by 
$0.4 billion, and revenue in our APJC segment increased by $0.2 billion. These increases reflect broad strength across several 
countries within these segments. The “BRICM” countries experienced product revenue growth of 2% in the aggregate, driven by 
increased product revenue in the emerging countries of Brazil, Russia, India and China of 17%, 10%, 3% and 3%, respectively, 
partially offset by a product revenue decline of 16% in Mexico.

From a customer market standpoint, we experienced solid product revenue growth in the commercial market and, to a lesser 
extent,  in  the  enterprise  and  public  sector  markets.  Product  revenue  in  the  service  provider  market  declined  with  ongoing 
uncertainty in that area.

From  a  product  category  perspective,  the  product  revenue  increase  of  3%  was  driven  by  a  2%  product  revenue  increase  in 
Infrastructure Platforms and solid product revenue growth in Applications and Security of 10% and 9%, respectively. We saw 
broad strength across the portfolio, with the exception of routing related to the weakness in the service provider market.

32

Fourth Quarter Snapshot

For the fourth quarter of fiscal 2018, as compared with the fourth quarter of fiscal 2017, total revenue increased by 6%. Within 
total revenue, product revenue increased by 7% and service revenue increased by 3%. With regard to our geographic segment 
performance, on a year-over-year basis, revenue in the Americas, EMEA and APJC increased by 5%, 8% and 6%, respectively. 
From  a  product  category  perspective,  we  experienced  broad  strength  across  the  portfolio.  Total  gross  margin  decreased  by 
0.5 percentage points, driven by some specific transactions with service providers in our APJC segment. Our gross margin 
also decreased due to unfavorable pricing, product mix and higher component costs, partially offset by improved productivity 
benefits. As a percentage of revenue, research and development, sales and marketing, and general and administrative expenses 
collectively decreased by 0.3 percentage points. Operating income as a percentage of revenue increased by 1.1 percentage points. 
Diluted earnings per share increased by 69% and net income increased by 57%, due in part to an $863 million tax benefit related 
to the Tax Act.

Strategy and Priorities

As  our  customers  add  billions  of  new  connections  to  their  enterprises,  and  as  more  applications  move  to  a  multi-cloud 
environment, we believe the network continues to be extremely critical. We believe that our customers are looking for intent-
based networks that provide meaningful business value through automation, security, and analytics across private, hybrid, and 
multi-cloud  environments.  Our  vision  is  to  deliver  highly  secure,  software-defined,  automated  and  intelligent  platforms  for 
our customers. Our strategic priorities include the following: accelerating our pace of innovation, increasing the value of the 
network, and transforming our business model.

For a full discussion of our strategy and priorities, see Item 1. Business.

Other Key Financial Measures

The following is a summary of our other key financial measures for fiscal 2018 compared with fiscal 2017 (in millions):

Cash and cash equivalents and investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock—stock repurchase program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inventories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fiscal 2018
$
$
$
$
$
$

46,548 $
13,666 $
19,685 $
17,661 $
5,968 $
1,846 $

Fiscal 2017

70,492
13,876
18,494
3,706
5,511
1,616

33

CRITICAL ACCOUNTING ESTIMATES

The preparation of financial statements and related disclosures in conformity with accounting principles generally accepted 
in  the  United  States  requires  us  to  make  judgments,  assumptions,  and  estimates  that  affect  the  amounts  reported  in  the 
Consolidated  Financial  Statements  and  accompanying  notes.  Note  2  to  the  Consolidated  Financial  Statements  describes  the 
significant accounting policies and methods used in the preparation of the Consolidated Financial Statements. The accounting 
policies described below are significantly affected by critical accounting estimates. Such accounting policies require significant 
judgments,  assumptions,  and  estimates  used  in  the  preparation  of  the  Consolidated  Financial  Statements,  and  actual  results 
could differ materially from the amounts reported based on these policies.

Revenue Recognition

Revenue is recognized when all of the following criteria have been met:

• 

• 

• 

• 

Persuasive evidence of an arrangement exists. Contracts, Internet commerce agreements, and customer purchase orders 
are generally used to determine the existence of an arrangement.

Delivery has occurred. Shipping documents and customer acceptance, when applicable, are used to verify delivery. For 
software,  delivery  is  considered  to  have  occurred  upon  unrestricted  license  access  and  license  term  commencement, 
when applicable.

The fee is fixed or determinable. We assess whether the fee is fixed or determinable based on the payment terms associated 
with the transaction and whether the sales price is subject to refund or adjustment.

Collectibility is reasonably assured. We assess collectibility based primarily on the creditworthiness of the customer as 
determined by credit checks and analysis, as well as the customer’s payment history.

In instances where final acceptance of the product, system, or solution is specified by the customer, revenue is deferred until all 
acceptance criteria have been met. When a sale involves multiple deliverables, such as sales of products that include services, the 
multiple deliverables are evaluated to determine the unit of accounting, and the entire fee from the arrangement is allocated to 
each unit of accounting based on the relative selling price. Revenue is recognized when the revenue recognition criteria for each 
unit of accounting are met. For hosting arrangements, we recognize revenue ratably over the hosting period, while usage revenue 
is recognized based on utilization. Software subscription revenue is deferred and recognized ratably over the subscription term 
upon delivery of the first product and commencement of the term.

The  amount  of  revenue  recognized  in  a  given  period  is  affected  by  our  judgment  as  to  whether  an  arrangement  includes 
multiple  deliverables  and,  if  so,  our  valuation  of  the  units  of  accounting.  Our  multiple  element  arrangements  may  contain 
only deliverables within the scope of Accounting Standards Codification (ASC) 605, Revenue Recognition, deliverables within 
the scope of ASC 985-605, Software-Revenue Recognition, or a combination of both. According to the accounting guidance 
prescribed in ASC 605, we use vendor-specific objective evidence of selling price (VSOE) for each of those units, when available. 
We  determine  VSOE  based  on  our  normal  pricing  and  discounting  practices  for  the  specific  product  or  service  when  sold 
separately. In determining VSOE, we require that a substantial majority of the historical standalone transactions have the selling 
prices for a product or service fall within a reasonably narrow pricing range, generally evidenced by approximately 80% of such 
historical standalone transactions falling within plus or minus 15% of the median rates. When VSOE does not exist, we apply the 
selling price hierarchy to applicable multiple-deliverable arrangements. Under the selling price hierarchy, third-party evidence 
of selling price (TPE) will be considered if VSOE does not exist, and estimated selling price (ESP) will be used if neither VSOE 
nor TPE is available. Generally, we are not able to determine TPE because our go-to-market strategy differs from that of others 
in our markets, and the extent of our proprietary technology varies among comparable products or services from those of our 
peers. In determining ESP, we apply significant judgment as we weigh a variety of factors, based on the characteristics of the 
deliverable. We typically arrive at an ESP for a product or service that is not sold separately by considering company-specific 
factors such as geographies, competitive landscape, internal costs, profitability objectives, pricing practices used to establish 
bundled pricing, and existing portfolio pricing and discounting.

As our business and offerings evolve over time, our pricing practices may be required to be modified accordingly, which could 
result in changes in selling prices, including both VSOE and ESP, in subsequent periods. There were no material impacts during 
fiscal 2018 from changes in VSOE, TPE, or ESP.

We  make  sales  to  distributors  which  we  refer  to  as  two-tier  sales  to  the  end  customer.  Revenue  from  two-tier  distributors 
is  recognized  based  on  a  sell-through  method  using  point-of-sale  information  provided  by  these  distributors.  Distributors 
participate in various cooperative marketing and other incentive programs, and we maintain estimated accruals and allowances 
for  these  programs.  If  actual  credits  received  by  distributors  under  these  programs  were  to  deviate  significantly  from  our 
estimates, which are based on historical experience, our revenue could be adversely affected.

34

In May 2014, the Financial Accounting Standards Board (FASB) issued ASC 606, Revenue from Contracts with Customers, a 
new accounting standard related to revenue recognition. ASC 606 will supersede nearly all U.S. GAAP on revenue recognition 
and eliminate industry-specific guidance. The underlying principle of the new standard is to recognize revenue when a customer 
obtains control of promised goods or services at an amount that reflects the consideration that is expected to be received in 
exchange for those goods or services. It also requires increased disclosures including the nature, amount, timing, and uncertainty 
of revenues and cash flows related to contracts with customers.

ASC 606 allows two methods of adoption: i) retrospectively to each prior period presented (“full retrospective method”), or ii) 
retrospectively with the cumulative effect recognized in retained earnings as of the date of adoption (“modified retrospective 
method”). We will adopt the new standard using the modified retrospective method at the beginning of our first quarter of 
fiscal 2019.

We do not expect that ASC 606 will have a material impact on total revenue for fiscal 2019 based on two factors: i) revenue will 
be accelerated consistent with the changes in timing as indicated in the table in Note 2 to the Consolidated Financial Statements, 
largely offset by ii) the reduction of revenue from software arrangements where revenue was previously deferred in prior periods 
and recognized ratably over time as required under the current standard. This preliminary assessment is based on the types and 
number of revenue arrangements currently in place. The exact impact of ASC 606 will be dependent on facts and circumstances 
at adoption and could vary from quarter to quarter.

For  the  first  quarter  of  fiscal  2019,  we  expect  that  the  adoption  of  ASC  606  may  increase  total  revenue  by  about  1%  on  a 
year-over-year basis. For further discussion of ASC 606, including the estimated impacts on transition date, see Note 2 to the 
Consolidated Financial Statements.

Allowances for Receivables and Sales Returns

The allowances for receivables were as follows (in millions, except percentages):

Allowance for doubtful accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Percentage of gross accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for credit loss—lease receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Percentage of gross lease receivables (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for credit loss—loan receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Percentage of gross loan receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

129
2.3%
135
4.7%
60
1.2%

July 28, 2018

July 29, 2017
$

211
3.9%
162
5.5%
103
2.3%

$

$

(1)  Calculated  as  allowance  for  credit  loss  on  lease  receivables  as  a  percentage  of  gross  lease  receivables  and  residual  value  before 
unearned income.

The allowance for doubtful accounts is based on our assessment of the collectibility of customer accounts. We regularly review 
the adequacy of these allowances by considering internal factors such as historical experience, credit quality and age of the 
receivable balances as well as external factors such as economic conditions that may affect a customer’s ability to pay as well as 
historical and expected default frequency rates, which are published by major third-party credit-rating agencies and are updated 
on a quarterly basis. We also consider the concentration of receivables outstanding with a particular customer in assessing the 
adequacy of our allowances for doubtful accounts. If a major customer’s creditworthiness deteriorates, if actual defaults are 
higher than our historical experience, or if other circumstances arise, our estimates of the recoverability of amounts due to us 
could be overstated, and additional allowances could be required, which could have an adverse impact on our operating results.

The allowance for credit loss on financing receivables is also based on the assessment of collectibility of customer accounts. We 
regularly review the adequacy of the credit allowances determined either on an individual or a collective basis. When evaluating 
the financing receivables on an individual basis, we consider historical experience, credit quality and age of receivable balances, 
and economic conditions that may affect a customer’s ability to pay. When evaluating financing receivables on a collective basis, 
we use expected default frequency rates published by a major third-party credit-rating agency as well as our own historical 
loss  rate  in  the  event  of  default,  while  also  systematically  giving  effect  to  economic  conditions,  concentration  of  risk  and 
correlation. Determining expected default frequency rates and loss factors associated with internal credit risk ratings, as well as 
assessing factors such as economic conditions, concentration of risk, and correlation, are complex and subjective. Our ongoing 
consideration of all these factors could result in an increase in our allowance for credit loss in the future, which could adversely 
affect  our  operating  results.  Both  accounts  receivable  and  financing  receivables  are  charged  off  at  the  point  when  they  are 
considered uncollectible.

35

A reserve for future sales returns is established based on historical trends in product return rates. The reserve for future sales 
returns as of July 28, 2018 and July 29, 2017 was $123 million and $122 million, respectively, and was recorded as a reduction 
of our accounts receivable and revenue. If the actual future returns were to deviate from the historical data on which the reserve 
had been established, our revenue could be adversely affected.

Inventory Valuation and Liability for Purchase Commitments with Contract Manufacturers and Suppliers

Inventory is written down based on excess and obsolete inventories, determined primarily by future demand forecasts. Inventory 
write-downs are measured as the difference between the cost of the inventory and market, based upon assumptions about future 
demand,  and  are  charged  to  the  provision  for  inventory,  which  is  a  component  of  our  cost  of  sales.  At  the  point  of  the  loss 
recognition, a new, lower cost basis for that inventory is established, and subsequent changes in facts and circumstances do not 
result in the restoration or increase in that newly established cost basis.

We record a liability for firm, noncancelable, and unconditional purchase commitments with contract manufacturers and suppliers 
for quantities in excess of our future demand forecasts consistent with the valuation of our excess and obsolete inventory.

Our provision for inventory was $63 million, $74 million, and $65 million in fiscal 2018, 2017, and 2016, respectively. The provision 
for the liability related to purchase commitments with contract manufacturers and suppliers was $105 million, $124 million, and 
$134 million in fiscal 2018, 2017, and 2016, respectively. If there were to be a sudden and significant decrease in demand for our 
products, or if there were a higher incidence of inventory obsolescence because of rapidly changing technology and customer 
requirements, we could be required to increase our inventory write-downs, and our liability for purchase commitments with 
contract manufacturers and suppliers, and accordingly our profitability, could be adversely affected. We regularly evaluate our 
exposure for inventory write-downs and the adequacy of our liability for purchase commitments.

Loss Contingencies and Product Warranties

We  are  subject  to  the  possibility  of  various  losses  arising  in  the  ordinary  course  of  business.  We  consider  the  likelihood  of 
impairment  of  an  asset  or  the  incurrence  of  a  liability,  as  well  as  our  ability  to  reasonably  estimate  the  amount  of  loss,  in 
determining loss contingencies. An estimated loss contingency is accrued when it is probable that an asset has been impaired or 
a liability has been incurred and the amount of loss can be reasonably estimated. We regularly evaluate information available to 
us to determine whether such accruals should be made or adjusted and whether new accruals are required.

Third parties, including customers, have in the past and may in the future assert claims or initiate litigation related to exclusive 
patent, copyright, trademark, and other intellectual property rights to technologies and related standards that are relevant to us. 
These assertions have increased over time as a result of our growth and the general increase in the pace of patent claims assertions, 
particularly in the United States. If any infringement or other intellectual property claim made against us by any third party is 
successful, or if we fail to develop non-infringing technology or license the proprietary rights on commercially reasonable terms 
and conditions, our business, operating results, and financial condition could be materially and adversely affected.

Our products are generally covered by a warranty for periods ranging from 90 days to five years, and for some products we 
provide a limited lifetime warranty. We accrue for warranty costs as part of our cost of sales based on associated material costs, 
technical support labor costs, and associated overhead. Material cost is estimated based primarily upon historical trends in the 
volume of product returns within the warranty period and the cost to repair or replace the equipment. Technical support labor 
cost is estimated based primarily upon historical trends in the rate of customer cases and the cost to support the customer cases 
within the warranty period. Overhead cost is applied based on estimated time to support warranty activities.

If we experience an increase in warranty claims compared with our historical experience, or if the cost of servicing warranty 
claims is greater than expected, our profitability could be adversely affected.

Fair Value Measurements

Our fixed income and publicly traded equity securities, collectively, are reflected in the Consolidated Balance Sheets at a fair value 
of $37.6 billion as of July 28, 2018, compared with $58.8 billion as of July 29, 2017. Our fixed income investment portfolio, as of 
July 28, 2018, consisted primarily of high quality investment-grade securities. See Note 8 to the Consolidated Financial Statements.

As  described  more  fully  in  Note  2  to  the  Consolidated  Financial  Statements,  a  valuation  hierarchy  is  based  on  the  level  of 
independent, objective evidence available regarding the value of the investments. It encompasses three classes of investments: 
Level 1 consists of securities for which there are quoted prices in active markets for identical securities; Level 2 consists of 
securities for which observable inputs other than Level 1 inputs are used, such as quoted prices for similar securities in active 
markets or quoted prices for identical securities in less active markets and model-derived valuations for which the variables are 
derived from, or corroborated by, observable market data; and Level 3 consists of securities for which there are unobservable 
inputs to the valuation methodology that are significant to the measurement of the fair value.

36

Our  Level  2  securities  are  valued  using  quoted  market  prices  for  similar  instruments  or  nonbinding  market  prices  that  are 
corroborated by observable market data. We use inputs such as actual trade data, benchmark yields, broker/dealer quotes, and 
other similar data, which are obtained from independent pricing vendors, quoted market prices, or other sources to determine 
the ultimate fair value of our assets and liabilities. We use such pricing data as the primary input, to which we have not made 
any material adjustments during fiscal 2018 and 2017, to make our assessments and determinations as to the ultimate valuation 
of our investment portfolio. We are ultimately responsible for the financial statements and underlying estimates.

The  inputs  and  fair  value  are  reviewed  for  reasonableness,  may  be  further  validated  by  comparison  to  publicly  available 
information, and could be adjusted based on market indices or other information that management deems material to its estimate 
of fair value. The assessment of fair value can be difficult and subjective. However, given the relative reliability of the inputs 
we use to value our investment portfolio, and because substantially all of our valuation inputs are obtained using quoted market 
prices  for  similar  or  identical  assets,  we  do  not  believe  that  the  nature  of  estimates  and  assumptions  affected  by  levels  of 
subjectivity and judgment was material to the valuation of the investment portfolio as of July 28, 2018.

Other-than-Temporary Impairments

We recognize an impairment charge when the declines in the fair values of our fixed income or publicly traded equity securities 
below  their  cost  basis  are  judged  to  be  other  than  temporary.  The  ultimate  value  realized  on  these  securities,  to  the  extent 
unhedged, is subject to market price volatility until they are sold.

If the fair value of a debt security is less than its amortized cost, we assess whether the impairment is other than temporary. An 
impairment is considered other than temporary if (i) we have the intent to sell the security, (ii) it is more likely than not that we 
will be required to sell the security before recovery of its entire amortized cost basis, or (iii) we do not expect to recover the 
entire amortized cost of the security. If an impairment is considered other than temporary based on (i) or (ii) described in the 
prior sentence, the entire difference between the amortized cost and the fair value of the security is recognized in earnings. If 
an impairment is considered other than temporary based on condition (iii), the amount representing credit loss, defined as the 
difference between the present value of the cash flows expected to be collected and the amortized cost basis of the debt security, 
will be recognized in earnings, and the amount relating to all other factors will be recognized in other comprehensive income 
(OCI).  In  estimating  the  amount  and  timing  of  cash  flows  expected  to  be  collected,  we  consider  all  available  information, 
including past events, current conditions, the remaining payment terms of the security, the financial condition of the issuer, 
expected defaults, and the value of underlying collateral.

For publicly traded equity securities, we consider various factors in determining whether we should recognize an impairment 
charge, including the length of time and extent to which the fair value has been less than our cost basis, the financial condition 
and near-term prospects of the issuer, and our intent and ability to hold the investment for a period of time sufficient to allow for 
any anticipated recovery in market value.

We also have investments in privately held companies, some of which are in the startup or development stages. As of July 28, 
2018, our investments in privately held companies were $1,096 million, compared with $983 million as of July 29, 2017, and were 
included in other assets. We monitor these investments for events or circumstances indicative of potential impairment, and we 
make appropriate reductions in carrying values if we determine that an impairment charge is required, based primarily on the 
financial condition and near-term prospects of these companies. These investments are inherently risky because the markets for 
the technologies or products these companies are developing are typically in the early stages and may never materialize.

Goodwill and Purchased Intangible Asset Impairments

Our methodology for allocating the purchase price relating to purchase acquisitions is determined through established valuation 
techniques. Goodwill represents a residual value as of the acquisition date, which in most cases results in measuring goodwill 
as an excess of the purchase consideration transferred plus the fair value of any noncontrolling interest in the acquired company 
over the fair value of net assets acquired, including contingent consideration. We perform goodwill impairment tests on an annual 
basis in the fourth fiscal quarter and between annual tests in certain circumstances for each reporting unit. The assessment of 
fair value for goodwill and purchased intangible assets is based on factors that market participants would use in an orderly 
transaction in accordance with the new accounting guidance for the fair value measurement of nonfinancial assets.

The goodwill recorded in the Consolidated Balance Sheets as of July 28, 2018 and July 29, 2017 was $31.7 billion and $29.8 billion, 
respectively. The increase in goodwill during fiscal 2018 was due in large part to our acquisition of BroadSoft. In response to changes 
in industry and market conditions, we could be required to strategically realign our resources and consider restructuring, disposing 
of, or otherwise exiting businesses, which could result in an impairment of goodwill. There was no impairment of goodwill in fiscal 
2018, 2017, and 2016. For the annual impairment testing in fiscal 2018, the excess of the fair value over the carrying value for each 
of our reporting units was $73.0 billion for the Americas, $53.0 billion for EMEA, and $35.5 billion for APJC.

37

During the fourth quarter of fiscal 2018, we performed a sensitivity analysis for goodwill impairment with respect to each of 
our respective reporting units and determined that a hypothetical 10% decline in the fair value of each reporting unit would not 
result in an impairment of goodwill for any reporting unit.

The fair value of acquired technology and patents, as well as acquired technology under development, is determined at acquisition 
date primarily using the income approach, which discounts expected future cash flows to present value. The discount rates used 
in the present value calculations are typically derived from a weighted-average cost of capital analysis and then adjusted to 
reflect risks inherent in the development lifecycle as appropriate. We consider the pricing model for products related to these 
acquisitions to be standard within the high-technology communications industry, and the applicable discount rates represent the 
rates that market participants would use for valuation of such intangible assets.

We make judgments about the recoverability of purchased intangible assets with finite lives whenever events or changes in 
circumstances indicate that an impairment may exist. Recoverability of purchased intangible assets with finite lives is measured 
by comparing the carrying amount of the asset to the future undiscounted cash flows the asset is expected to generate. We 
review  indefinite-lived  intangible  assets  for  impairment  annually  or  whenever  events  or  changes  in  circumstances  indicate 
that the asset might be impaired. If the asset is considered to be impaired, the amount of any impairment is measured as the 
difference between the carrying value and the fair value of the impaired asset. Assumptions and estimates about future values 
and remaining useful lives of our purchased intangible assets are complex and subjective. They can be affected by a variety of 
factors, including external factors such as industry and economic trends, and internal factors such as changes in our business 
strategy and our internal forecasts. Our impairment charges related to purchased intangible assets were $1 million, $47 million, 
and $74 million during fiscal 2018, 2017, and 2016, respectively. Our ongoing consideration of all the factors described previously 
could result in additional impairment charges in the future, which could adversely affect our net income.

Income Taxes

We are subject to income taxes in the United States and numerous foreign jurisdictions. Our effective tax rates differ from the 
statutory  rate,  primarily  due  to  the  tax  impact  of  state  taxes,  foreign  operations,  R&D  tax  credits,  domestic  manufacturing 
deductions, tax audit settlements, nondeductible compensation, international realignments, and transfer pricing adjustments. 
Our effective tax rate was 99.2%, 21.8%, and 16.9% in fiscal 2018, 2017, and 2016, respectively.

On December 22, 2017, the Tax Act was enacted. The Tax Act significantly revises the U.S. corporate income tax by, among 
other things, lowering the statutory corporate income tax rate (“federal tax rate”) from 35% to 21% effective January 1, 2018, 
implementing a modified territorial tax system, and imposing a mandatory one-time transition tax on accumulated earnings of 
foreign subsidiaries. As a fiscal-year taxpayer, certain provisions of the Tax Act impact us in fiscal 2018, including the change 
in the federal tax rate and the one-time transition tax, while other provisions will be effective at the beginning of fiscal 2019 
including  the  implementation  of  a  modified  territorial  tax  system  and  other  changes  to  how  foreign  earnings  are  subject  to 
U.S. tax, and elimination of the domestic manufacturing deduction.

As a result of the decrease in the federal tax rate from 35% to 21% effective January 1, 2018, we have computed our income tax 
expense for the July 28, 2018 fiscal year using a blended federal tax rate of 27%. The 21% federal tax rate will apply to our fiscal 
year ending July 27, 2019 and each year thereafter. We must remeasure our DTA using the federal tax rate that will apply when 
the related temporary differences are expected to reverse.

In December 2017, the Securities and Exchange Commission staff issued Staff Accounting Bulletin No. 118, which addresses 
how  a  company  recognizes  provisional  estimates  when  it  does  not  have  the  necessary  information  available,  prepared  or 
analyzed (including computations) in reasonable detail to complete its accounting for the effect of the changes in the Tax Act. 
The measurement period ends when a company has obtained, prepared, and analyzed the information necessary to finalize its 
accounting, but cannot extend beyond one year. The final impact of the Tax Act may differ from the provisional estimates due to 
changes in interpretations of the Tax Act, any legislative action to address questions that arise because of the Tax Act, by changes 
in accounting standard for income taxes and related interpretations in response to the Tax Act, and any updates or changes to 
estimates used in the provisional amounts. We have determined that the $8.1 billion of tax expense for the U.S. transition tax on 
accumulated earnings of foreign subsidiaries, the $1.2 billion of foreign withholding tax, and the $1.1 billion of tax expense for 
DTA re-measurement were each provisional amounts and reasonable estimates for fiscal 2018. Estimates used in the provisional 
amounts include: the anticipated reversal pattern of the gross DTAs; and earnings, cash positions, foreign taxes and withholding 
taxes attributable to foreign subsidiaries.

38

Significant  judgment  is  required  in  evaluating  our  uncertain  tax  positions  and  determining  our  provision  for  income  taxes. 
Although we believe our reserves are reasonable, no assurance can be given that the final tax outcome of these matters will not 
be different from that which is reflected in our historical income tax provisions and accruals. We adjust these reserves in light of 
changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final 
tax outcome of these matters is different than the amounts recorded, such differences will impact the provision for income taxes 
in the period in which such determination is made. The provision for income taxes includes the impact of reserve provisions and 
changes to reserves that are considered appropriate, as well as the related net interest and penalties.

Significant judgment is also required in determining any valuation allowance recorded against deferred tax assets. In assessing 
the  need  for  a  valuation  allowance,  we  consider  all  available  evidence,  including  past  operating  results,  estimates  of  future 
taxable income, and the feasibility of tax planning strategies. In the event that we change our determination as to the amount of 
deferred tax assets that can be realized, we will adjust our valuation allowance with a corresponding impact to the provision for 
income taxes in the period in which such determination is made.

Our provision for income taxes is subject to volatility and could be adversely impacted by earnings being lower than anticipated in 
countries that have lower tax rates and higher than anticipated in countries that have higher tax rates; by changes in the valuation 
of our deferred tax assets and liabilities; by changes to domestic manufacturing deduction laws, regulations, or interpretations 
thereof; by expiration of or lapses in tax incentives; by transfer pricing adjustments, including the effect of acquisitions on our 
legal structure; by tax effects of nondeductible compensation; by tax costs related to intercompany realignments; by changes 
in accounting principles; or by changes in tax laws and regulations, treaties, or interpretations thereof, including changes to the 
taxation of earnings of our foreign subsidiaries, the deductibility of expenses attributable to foreign income, and the foreign 
tax credit rules. Significant judgment is required to determine the recognition and measurement attributes prescribed in the 
accounting guidance for uncertainty in income taxes. The Organisation for Economic Co-operation and Development (OECD), 
an international association comprised of 36 countries, including the United States, has made changes to numerous long-standing 
tax principles. There can be no assurance that these changes, once adopted by countries, will not have an adverse impact on our 
provision for income taxes. As a result of certain of our ongoing employment and capital investment actions and commitments, 
our income in certain countries is subject to reduced tax rates. Our failure to meet these commitments could adversely impact 
our provision for income taxes. In addition, we are subject to the continuous examination of our income tax returns by the 
Internal Revenue Service (IRS) and other tax authorities. We regularly assess the likelihood of adverse outcomes resulting from 
these examinations to determine the adequacy of our provision for income taxes. There can be no assurance that the outcomes 
from these continuous examinations will not have an adverse impact on our operating results and financial condition.

39

RESULTS OF OPERATIONS

Revenue

The following table presents the breakdown of revenue between product and service (in millions, except percentages):

July 28,
2018

Years Ended
July 29,
2017

2018 vs. 2017

2017 vs. 2016

July 30,
2016

Variance
in Dollars

Variance
in Percent

Variance
in Dollars

Variance
in Percent

Revenue:

Product . . . . . . . . . . . . . . . . .  $
Percentage of revenue  . . . . . 
Service  . . . . . . . . . . . . . . . . . 
Percentage of revenue  . . . . . 

36,709

$

35,705

$

37,254

$

1,004

3% $ (1,549)

(4)%

74.4%

12,621

25.6%

74.4%

12,300

25.6%

75.6%

11,993

24.4%

321

3%

307

3%

Total  . . . . . . . . . . . . . . . .  $

49,330

$

48,005

$

49,247

$

1,325

3% $ (1,242)

(3)%

We  manage  our  business  primarily  on  a  geographic  basis,  organized  into  three  geographic  segments.  Our  revenue,  which 
includes product and service for each segment, is summarized in the following table (in millions, except percentages):

Revenue:

Americas  . . . . . . . . . . . . . . .  $
Percentage of revenue  . . . . . 
EMEA  . . . . . . . . . . . . . . . . . 
Percentage of revenue  . . . . . 
APJC. . . . . . . . . . . . . . . . . . . 
Percentage of revenue  . . . . . 

July 28,
2018

Years Ended
July 29,
2017

2018 vs. 2017

2017 vs. 2016

July 30,
2016

Variance
in Dollars

Variance
in Percent

Variance
in Dollars

Variance
in Percent

29,070

$ 28,351

$

29,392

$

719

3% $ (1,041)

(4)%

58.9%

12,425

25.2%
7,834
15.9%

59.1%

12,004

25.0%
7,650
15.9%

59.7%

12,302

25.0%
7,553
15.3%

421

184

4%

2%

(298)

(2)%

97

1%

Total  . . . . . . . . . . . . . . . .  $

49,330

$ 48,005

$

49,247

$

1,325

3% $ (1,242)

(3)%

Amounts may not sum and percentages may not recalculate due to rounding.

During the second quarter of fiscal 2016, we completed the sale of the Customer Premises Equipment portion of our Service 
Provider Video Connected Devices business (“SP Video CPE Business”). SP Video CPE Business revenue was $504 million 
for fiscal 2016.

Fiscal 2018 Compared with Fiscal 2017

Total revenue increased by 3%. Product and service revenue each increased by 3%. Our total revenue reflected growth across each 
of our geographic segments. Product revenue for the emerging countries of BRICM, in the aggregate, experienced 2% product 
revenue growth, with increases in Brazil, Russia, India and China partially offset by a decrease in Mexico.

In addition to the impact of macroeconomic factors, including a reduced IT spending environment and reductions in spending 
by government entities, revenue by segment in a particular period may be significantly impacted by several factors related to 
revenue  recognition,  including  the  complexity  of  transactions  such  as  multiple-element  arrangements;  the  mix  of  financing 
arrangements provided to channel partners and customers; and final acceptance of the product, system, or solution, among other 
factors. In addition, certain customers tend to make large and sporadic purchases, and the revenue related to these transactions 
may also be affected by the timing of revenue recognition, which in turn would impact the revenue of the relevant segment. As 
has been the case in certain emerging countries from time to time, customers require greater levels of financing arrangements, 
service, and support, and these activities may occur in future periods, which may also impact the timing of the recognition 
of revenue.

40

Fiscal 2017 Compared with Fiscal 2016

Total revenue decreased by 3%. Total company revenue not including SP Video CPE products decreased 2%. Product revenue 
decreased by 4% while service revenue increased by 3%. Fiscal 2017 had 52 weeks, compared with 53 weeks in fiscal 2016, 
thus our results for fiscal 2017 reflect one less extra week. We estimate that the additional revenue associated with the extra 
week was approximately $265 million, $200 million of which was from our services subscriptions, and $65 million from our 
SaaS offerings such as WebEx, and a small amount from product distribution. Our total revenue declined in the Americas and 
EMEA geographic segments, while revenue grew in our APJC geographic segment. The emerging countries of BRICM, in the 
aggregate, experienced a 7% product revenue decline, with revenue declines in Mexico, China, and Brazil partially offset by 
increases in the other two BRICM countries.

Product Revenue by Segment

The following table presents the breakdown of product revenue by segment (in millions, except percentages):

Product revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . $
Percentage of product revenue  . . . .
EMEA  . . . . . . . . . . . . . . . . . . . . . . .
Percentage of product revenue  . . . .
APJC. . . . . . . . . . . . . . . . . . . . . . . . .
Percentage of product revenue  . . . .

July 28,
2018

Years Ended
July 29,
2017

2018 vs. 2017

2017 vs. 2016

July 30,
2016

Variance
in Dollars

Variance
in Percent

Variance
in Dollars

Variance
in Percent

21,088

$ 20,487

$ 21,663

$

601

3% $ (1,176)

(5)%

57.5%

9,671
26.3%
5,950
16.2%

57.4%

9,369
26.2%
5,849
16.4%

58.1%

9,682
26.0%

5,909
15.9%

302

101

3%

2%

(313)

(3)%

(60)

(1)%

Total  . . . . . . . . . . . . . . . . . . . . . . $

36,709

$ 35,705

$ 37,254

$

1,004

3% $ (1,549)

(4)%

Amounts may not sum and percentages may not recalculate due to rounding.

Americas

Fiscal 2018 Compared with Fiscal 2017

Product revenue in the Americas segment increased by 3%, driven by solid growth in the commercial and enterprise markets 
and, to a lesser extent, growth in the public sector market. Product revenue in the service provider market was flat. From a 
country perspective, product revenue increased by 3% in the United States, 9% in Canada and 17% in Brazil, partially offset by 
a decrease of 16% in Mexico.

Fiscal 2017 Compared with Fiscal 2016

The 5% decrease in product revenue in the Americas segment was driven by declines in the service provider, public sector and 
commercial markets. Product revenue in the enterprise market was flat. The product revenue decrease in the service provider 
market was driven in large part by the absence of product sales related to our SP Video CPE Business in fiscal 2017. We had 
$378 million in product sales related to our SP Video CPE Business in fiscal 2016 in this segment. The product revenue decline 
in the public sector market was due primarily to lower sales to state and local governments and to the U.S. federal government. 
From a country perspective, product revenue decreased by 5% in the United States, 28% in Mexico and 7% in Brazil, partially 
offset by an increase of 2% in Canada.

EMEA

Fiscal 2018 Compared with Fiscal 2017

The increase in product revenue in the EMEA segment of 3% was driven by solid growth in the commercial and public sector 
markets and, to a lesser extent, growth in the enterprise market. These increases were partially offset by a product revenue 
decline in the service provider market. Product revenue from emerging countries within EMEA and the remainder of the EMEA 
segment, which primarily consists of countries in Western Europe, each increased by 3%.

41

Fiscal 2017 Compared with Fiscal 2016

Product revenue in the EMEA segment decreased by 3%, driven by a decline in the service provider market and, to a lesser 
extent, declines in the public sector and enterprise markets. Product revenue in the commercial market was flat. The product 
revenue decrease in the service provider market was driven in part by the absence of product sales related to our SP Video 
CPE Business in fiscal 2017. We had $108 million in product sales related to our SP Video CPE Business in fiscal 2016 in this 
segment. Product revenue from emerging countries within EMEA and product revenue for the remainder of the EMEA segment 
each decreased by 3%.

APJC

Fiscal 2018 Compared with Fiscal 2017

Product revenue in the APJC segment increased by 2%. The product revenue increase was led by solid growth in the commercial 
and enterprise markets. These increases were partially offset by product revenue declines in the service provider and public 
sector markets. From a country perspective, product revenue increased by 3% in China and 3% in India, partially offset by a 
decrease of 3% in Japan.

Fiscal 2017 Compared with Fiscal 2016

Product  revenue  in  the  APJC  segment  decreased  by  1%.  The  product  revenue  decrease  was  led  by  declines  in  the  service 
provider and public sector markets, partially offset by product revenue growth in the commercial market. Product revenue in 
the enterprise market was flat. From a country perspective, product revenue decreased by 12% in China, driven by a decrease 
in sales of Service Provider Video Software and Solutions products, while product revenue increased by 11% in India, 9% in 
Australia and 2% in Japan. Product sales for this geographic segment were adversely impacted by an $18 million decrease in 
product sales related to the absence of our SP Video CPE Business.

Product Revenue by Groups of Similar Products

In  addition  to  the  primary  view  on  a  geographic  basis,  we  also  prepare  financial  information  related  to  groups  of  similar 
products and customer markets for various purposes. Effective in the first quarter of fiscal 2018, we began reporting our product 
revenue in the following categories: Infrastructure Platforms, Applications, Security, and Other Products. This change better 
aligns our product categories with our evolving business model. Prior period amounts have been reclassified to conform to the 
current period’s presentation.

The following table presents revenue for groups of similar products (in millions, except percentages):

July 28,
2018

Years Ended
July 29,
2017

2018 vs. 2017

2017 vs. 2016

July 30,
2016

Variance
in Dollars

Variance
in Percent

Variance
in Dollars

Variance
in Percent

Product revenue:

Infrastructure Platforms  . . . . . . . . . . . . . .  $
Applications . . . . . . . . . . . . . . . . . . . . . . . . 
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other Products . . . . . . . . . . . . . . . . . . . . . . 

$

28,270 $ 27,779 $ 28,851 $
4,568
5,035
2,153
2,353
1,205
1,050
36,709 $ 35,705 $ 37,254 $

4,438
1,969
1,996

491
467
200
(155)
1,004

2 % $ (1,072)
130
10%
184
9%
(791)
(13)%
3 % $ (1,549)

(4)%
3%
9%
(40)%
(4)%

Amounts may not sum and percentages may not recalculate due to rounding.

Infrastructure Platforms

Fiscal 2018 Compared with Fiscal 2017

The Infrastructure Platforms product category represents our core networking offerings related to switching, routing, wireless, 
and the data center. Infrastructure Platforms revenue increased by 2%, or $491 million, with strength across the portfolio with the 
exception of routing. Switching experienced growth, with solid revenue growth in data center switching driven by an increase in sales 
of Cisco Nexus 9000 Series products, and with revenue growth in campus switching driven by our intent-based networking Cisco 
Catalyst 9000 Series. Data center had strong double digit growth driven by higher sales of server products and our hyperconverged 
data center offering, HyperFlex. We also experienced solid revenue growth from wireless products driven by Meraki as well as our 
Wave 2 offerings. We had a decrease in sales of routing products, driven by continued weakness in the service provider market.

42

Fiscal 2017 Compared with Fiscal 2016

Revenue  from  the  Infrastructure  Platforms  product  category  decreased  by  4%  or  $1,072  million,  driven  primarily  by  lower 
revenue from switching products. Within switching, we experienced a decrease in sales of switching products used in campus 
environments,  which  we  believe  was  driven  both  by  the  uncertainty  in  the  macro  environment  which  led  to  a  slowdown  in 
customer spending, as well as by a highly competitive landscape. These impacts were partially offset by an increase in sales 
of our ACI portfolio which is included in our data center switching portfolio. We also experienced a decrease in revenue from 
routing products driven by weakness in enterprise access and a decrease in revenue from data center due to lower sales of server 
products. We had revenue growth from wireless products driven by Meraki.

Applications

Fiscal 2018 Compared with Fiscal 2017

The  Applications  product  category  includes  our  collaboration  offerings  (unified  communications,  Cisco  TelePresence  and 
conferencing) as well as the Internet of Things (IoT) and analytics software offerings from Jasper and AppDynamics, respectively. 
Revenue in our Applications product category increased by 10%, or $467 million, with growth across all of the businesses. 
We experienced solid growth in the Telepresence, unified communications, conferencing and analytics from our fiscal 2017 
acquisition of AppDynamics. We continued to increase the amount of deferred revenue and the proportion of recurring revenue 
related to our Applications product category.

Fiscal 2017 Compared with Fiscal 2016

The increase in revenue in our Applications product category by 3%, or $130 million, was in large part due to increased revenue 
from our IoT software offerings, driven by our fiscal 2016 Jasper acquisition. The growth in Conferencing revenue and the 
acquisition of AppDynamics in the third quarter of fiscal 2017 also contributed to the revenue increase in this product category. 
These increases in revenue were partially offset by decreased revenue from unified communications and Telepresence.

Security

Fiscal 2018 Compared with Fiscal 2017

Revenue in our Security product category increased 9%, or $200 million, driven by higher sales of unified threat management, 
web security, policy and access and advanced threat products. We continued to increase the amount of deferred revenue and the 
proportion of recurring revenue related to our Security product category.

Fiscal 2017 Compared with Fiscal 2016

Revenue in our Security product category increased 9%, or $184 million, driven by higher sales of unified threat management, 
advanced threat security, and web security products.

Other Products

Fiscal 2018 Compared with Fiscal 2017

The decrease in revenue from our Other Products category was primarily driven by a decrease in revenue from Service Provider 
Video Software and Solutions (“SPVSS”).

On May 1, 2018, we announced a definitive agreement to sell the SPVSS business. We expect this transaction to close in the first 
half of fiscal 2019 subject to regulatory approvals and customary closing conditions.

Fiscal 2017 Compared with Fiscal 2016

The decrease in revenue in our Other Products category was in large part due to a decrease in product sales of $504 million 
related to our SP Video CPE Business and a decrease in revenue from SPVSS products.

43

Service Revenue by Segment

The following table presents the breakdown of service revenue by segment (in millions, except percentages):

Years Ended
Service revenue:

July 28,
2018

Years Ended
July 29,
2017

2018 vs. 2017

2017 vs. 2016

July 30,
2016

Variance
in Dollars

Variance
in Percent

Variance
in Dollars

Variance
in Percent

Americas  . . . . . . . . . . . . . . . . . . .  $
Percentage of service revenue . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . 
Percentage of service revenue . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . 
Percentage of service revenue . . . 

$

7,982
63.3%

2,754
21.8%

1,885
14.9%

$

7,864
63.9%

2,635
21.4%

1,801
14.7%

7,729
64.4%
2,620
21.9%
1,644
13.7%

$

118

2% $

135

119

84

5%

5%

2%

1%

15

157

10%

Total  . . . . . . . . . . . . . . . . . . . .  $

12,621

$ 12,300

$ 11,993

$

321

3% $

307

3%

Amounts may not sum and percentages may not recalculate due to rounding.

Fiscal 2018 Compared with Fiscal 2017

Service revenue increased across all geographic segments. Technical support services revenue increased by 2% and advanced 
services revenue increased by 4%. Technical support services revenue increased across all geographic segments. The increase 
in technical support services revenue was driven by an increase in software and solution support offerings. Advanced services 
revenue, which relates to professional services for specific customer network needs, had solid growth in the EMEA segment and, 
to a lesser extent, increased in our Americas and APJC segments.

Fiscal 2017 Compared with Fiscal 2016

Service revenue grew 3%. Excluding the $200 million of additional revenue as a result of the extra week in fiscal 2016, service 
revenue grew 4%. Service revenue grew across all of our geographic segments. Technical support services revenue increased 
by 3% and advanced services revenue increased by 1%. Technical support services revenue increased across all geographic 
segments. The increase in technical support services revenue was driven by contract initiations and renewals associated with 
product sales and an increase in software support offerings. Advanced services revenue had solid revenue growth in our APJC 
segment, declined slightly in our EMEA segment and was flat in our Americas segment.

Gross Margin

The following table presents the gross margin for products and services (in millions, except percentages):

Years Ended
Gross margin:

AMOUNT

PERCENTAGE

July 28, 2018

July 29, 2017

July 30, 2016

July 28, 2018

July 29, 2017

July 30, 2016

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

22,282 $
8,324
30,606 $

22,006 $
8,218
30,224 $

23,093
7,867
30,960

60.7%
66.0%
62.0%

61.6%
66.8%
63.0%

62.0%
65.6%
62.9%

44

Product Gross Margin

Fiscal 2018 Compared with Fiscal 2017

The following table summarizes the key factors that contributed to the change in product gross margin percentage from fiscal 
2017 to fiscal 2018:

Fiscal 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Legal and indemnification settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mix of products sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of purchased intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Productivity (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product 
Gross Margin 
Percentage
61.6%
(1.4)%
(0.3)%
(0.2)%
(0.2)%
1.2%
60.7%

(1) Productivity includes overall manufacturing-related costs, such as component costs, warranty expense, provision for inventory, freight, 
logistics, shipment volume, and other items not categorized elsewhere.

Product gross margin decreased by 0.9 percentage points due largely to unfavorable impacts from product pricing, a charge of 
$127 million to product cost of sales recorded in fiscal 2018 related to legal and indemnification settlements, and unfavorable 
product mix, partially offset by productivity benefits.

The negative pricing impact, which was lower than the year-over-year impact we experienced in fiscal 2017, was driven by 
typical market factors and impacted each of our geographic segments and customer markets. While productivity was positive to 
overall product gross margin, the benefit was lower than the prior year as these improvements were adversely impacted by an 
increase in the costs of certain components which are currently constrained. We expect the higher component costs to continue 
to impact productivity in the near term. Productivity improvements were driven by cost reductions including value engineering 
efforts (e.g. component redesign, board configuration, test processes, and transformation processes), lower warranty expenses 
and continued operational efficiency in manufacturing operations. The decrease in product gross margin was also due to an 
unfavorable mix of products sold driven by negative mix impacts from our Infrastructure Platforms products, partially offset 
by favorability from Security, Applications and Other Products. Our product gross margin in fiscal 2018 was also negatively 
impacted by higher amortization expense from purchased intangible assets.

Fiscal 2017 Compared with Fiscal 2016

The following table summarizes the key factors that contributed to the change in product gross margin percentage from fiscal 
2016 to fiscal 2017:

Fiscal 2016  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Product pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mix of products sold  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Supplier component remediation adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Productivity (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
SP Video CPE Business impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Fiscal 2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Product 
Gross Margin 
Percentage
62.0%
(2.1)%
(0.3)%
(0.1)%
(0.1)%
1.4%
0.8%
61.6%

Product gross margin decreased by 0.4 percentage points as compared with fiscal 2016. The decrease in product gross margin 
was largely due to unfavorable impacts from product pricing, lower productivity benefits, and unfavorable product mix, partially 
offset by a benefit from the divestiture of the lower margin SP Video CPE business in fiscal 2016.

45

The negative pricing impact was driven by typical market factors and impacted each of our geographic segments and customer 
markets. While productivity was positive to overall product gross margin, the benefit was lower than the prior year as these 
improvements were adversely impacted by an increase in the cost of certain memory components. In addition, productivity 
was negatively impacted by decreases in core routing and switching revenue which limited our ability to generate cost savings. 
Productivity  improvements  were  driven  by  value  engineering  efforts  (e.g.  component  redesign,  board  configuration,  test 
processes,  and  transformation  processes),  lower  warranty  expenses  and  continued  operational  efficiency  in  manufacturing 
operations. The decrease in product gross margin was also due to an unfavorable mix of products sold driven by negative mix 
impacts from our Infrastructure platform products.

Service Gross Margin

Fiscal 2018 Compared with Fiscal 2017

Our service gross margin percentage decreased by 0.8 percentage points due to increased headcount-related costs and, to a lesser 
extent, unfavorable mix and increased delivery costs. These cost impacts were partially offset by the resulting benefit to gross 
margin of higher sales volume in both advanced services and technical support services.

Our service gross margin normally experiences some fluctuations due to various factors such as the timing of contract initiations 
in our renewals, our strategic investments in headcount, and the resources we deploy to support the overall service business. 
Other factors include the mix of service offerings, as the gross margin from our advanced services is typically lower than the 
gross margin from technical support services.

Fiscal 2017 Compared with Fiscal 2016

Our service gross margin percentage increased by 1.2 percentage points due to higher sales volume, decreased delivery costs, 
favorable mix and, to a lesser extent, lower share-based compensation expense. These benefits to service gross margin were 
partially offset by increased headcount-related costs.

Gross Margin by Segment

The following table presents the total gross margin for each segment (in millions, except percentages):

Years Ended
Gross margin:

July 28, 2018

AMOUNT
July 29, 2017

July 30, 2016

July 28, 2018

PERCENTAGE
July 29, 2017

July 30, 2016

Americas  . . . . . . . . . . . . . . . . . . . . . . .  $
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . 
Segment total . . . . . . . . . . . . . . . . . . . . 
Unallocated corporate items (1). . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . .  $

18,792
7,945
4,726
31,463
(857)
30,606

$

$

18,284
7,855
4,741
30,880
(656)
30,224

$

$

18,986
7,998
4,620
31,604
(644)
30,960

64.6%
63.9%
60.3%
63.8%

64.5%
65.4%
62.0%
64.3%

64.6%
65.0%
61.2%
64.2%

62.0%

63.0%

62.9%

Amounts may not sum and percentages may not recalculate due to rounding.

(1) The unallocated corporate items include the effects of amortization and impairments of acquisition-related intangible assets, share-based 
compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, 
and certain other charges. We do not allocate these items to the gross margin for each segment because management does not include such 
information in measuring the performance of the operating segments.

Fiscal 2018 Compared with Fiscal 2017

We experienced a slight gross margin percentage increase in our Americas segment due to productivity improvements, partially 
offset by unfavorable impacts from pricing and product mix. The unfavorable mix of products sold in this segment was driven 
by negative mix impacts from our Infrastructure Platforms products, partially offset by favorability from Security, Applications 
and Other products.

The gross margin percentage decrease in our EMEA segment was due primarily to negative impacts from pricing and, to a lesser 
extent, an unfavorable product mix, partially offset by productivity improvements. Lower service gross margin also contributed 
to the decrease in the gross margin in this geographic segment.

46

The APJC segment gross margin percentage decreased due primarily to the negative impacts from pricing and an unfavorable 
product mix, partially offset by productivity improvements. Lower service gross margin also contributed to the decrease in 
the  gross  margin  in  this  geographic  segment.  Our  gross  margin  in  this  segment  was  also  negatively  impacted  by  specific 
transactions with service providers.

The gross margin percentage for a particular segment may fluctuate, and period-to-period changes in such percentages may or 
may not be indicative of a trend for that segment.

Fiscal 2017 Compared with Fiscal 2016

The Americas segment experienced a slight gross margin percentage decrease due to negative impacts from pricing and product 
mix, partially offset by productivity improvements and the sale of the lower margin SP Video CPE Business. The unfavorable 
mix impact was driven by Infrastructure Platforms products.

The gross margin percentage increase in our EMEA segment was due primarily to higher service gross margin. Product gross 
margin in this segment also increased slightly due to the impact of productivity improvements, the sale of the lower margin SP 
Video CPE Business and a favorable product mix, partially offset by unfavorable impacts from pricing.

The APJC segment gross margin percentage increased due primarily to higher service gross margin. Product gross margin in 
this segment decreased due to negative impacts from pricing and product mix, partially offset by productivity improvements. 
The unfavorable mix impact was driven by Infrastructure Platforms products.

Research and Development (“R&D”), Sales and Marketing, and General and Administrative (“G&A”) Expenses

R&D, sales and marketing, and G&A expenses are summarized in the following table (in millions, except percentages):

Research and development  . . 
Percentage of revenue . . . . . . 
Sales and marketing. . . . . . . . 
Percentage of revenue . . . . . . 
General and administrative. . . 
Percentage of revenue . . . . . . 
Total  . . . . . . . . . . . . . . . . . 
Percentage of revenue  . . . 

July 28,  
2018
6,332

$

Years Ended
July 29,  
2017
6,059

$

2018 vs. 2017

2017 vs. 2016

July 30,  
2016
6,296

$

Variance 
in Dollars
273
$

Variance 
in Percent

Variance 
in Dollars
(237)

Variance 
in Percent
(4)%

5% $

12.8%
9,242

18.7%

2,144

4.3%

12.6%
9,184

19.1%

1,993

4.2%

12.8%
9,619

19.5%

1,814

3.7%

58

151

1%

8%

(435)

(5)%

179

10%

$

17,718

$

17,236

$

17,729

$

482

3% $

(493)

(3)%

35.9%

35.9%

36.0%

Our  fiscal  2016  had  an  extra  week  compared  with  fiscal  2017.  We  estimate  that  the  extra  week  in  fiscal  2016  contributed 
approximately  $116  million  of  the  year-over-year  decrease  in  total  operating  expenses  (not  including  share-based 
compensation expense).

R&D Expenses

Fiscal 2018 Compared with Fiscal 2017

R&D expenses increased primarily due to higher headcount-related expenses, higher discretionary spending and, to a lesser extent, 
higher acquisition-related costs and higher share-based compensation expense, partially offset by lower contracted services.

We continue to invest in R&D in order to bring a broad range of products to market in a timely fashion. If we believe that we 
are  unable  to  enter  a  particular  market  in  a  timely  manner  with  internally  developed  products,  we  may  purchase  or  license 
technology from other businesses, or we may partner with or acquire businesses as an alternative to internal R&D.

Fiscal 2017 Compared with Fiscal 2016

R&D expenses decreased primarily due to lower contracted services, lower headcount-related expenses, lower discretionary 
spending and lower acquisition-related costs, partially offset by higher share-based compensation expense. Lower headcount-
related expenses were due to efficiencies related to our restructuring actions and the extra week in fiscal 2016.

47

Sales and Marketing Expenses

Fiscal 2018 Compared with Fiscal 2017

Sales and marketing expenses increased due to increases in headcount-related expenses, discretionary spending, share-based 
compensation expense and acquisition-related costs, partially offset by a decrease in contracted services.

Fiscal 2017 Compared with Fiscal 2016

Sales and marketing expenses decreased due to lower headcount-related expenses, lower contracted services, lower discretionary 
spending, lower acquisition-related costs and, to a lesser extent, lower share-based compensation expense. Lower headcount-
related expenses were due to efficiencies related to our restructuring actions. The extra week in fiscal 2016 also contributed to 
the decrease in headcount-related expenses.

G&A Expenses

Fiscal 2018 Compared with Fiscal 2017

G&A  expenses  increased  due  to  increases  in  contracted  services,  headcount-related  expenses,  discretionary  spending, 
acquisition-related/divestiture costs and share-based compensation expense, partially offset by gains on divestitures.

Fiscal 2017 Compared with Fiscal 2016

G&A expenses increased primarily due to the $253 million pre-tax gain from the sale of our SP Video CPE Business recorded 
during fiscal 2016 and, to a lesser extent, higher share-based compensation expense. These increases were partially offset by 
lower headcount-related expenses and lower contracted services. The extra week in fiscal 2016 contributed to the decreased 
headcount-related expense.

Effect of Foreign Currency

In fiscal  2018, foreign currency fluctuations,  net of hedging, increased the combined  R&D, sales  and  marketing, and G&A 
expenses by approximately $93 million, or 0.5%, compared with fiscal 2017. In fiscal 2017, foreign currency fluctuations, net 
of hedging, decreased the combined R&D, sales and marketing, and G&A expenses by approximately $77 million, or 0.4%, 
compared with fiscal 2016.

Share-Based Compensation Expense

The following table presents share-based compensation expense (in millions):

Years Ended
Cost of sales—product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Cost of sales—service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in cost of sales  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
General and administrative  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in operating expenses . . . . . . . . . . . . . . . . . . . . . 
Total share-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

94 $
133
227
538
555
246
33
1,372
1,599 $

85 $
134
219
529
542
236
3
1,310
1,529 $

July 30, 2016
70
142
212
470
545
205
26
1,246
1,458

July 28, 2018

July 29, 2017

Fiscal 2018 Compared with Fiscal 2017

The increase in share-based compensation expense was due primarily to higher expense related to equity awards assumed with 
respect to our recent acquisitions.

Fiscal 2017 Compared with Fiscal 2016

The increase in share-based compensation expense was due primarily to higher expense related to equity awards assumed with 
respect to our recent acquisitions.

48

Amortization of Purchased Intangible Assets

The following table presents the amortization of purchased intangible assets (in millions):

Years Ended
Amortization of purchased intangible assets:

July 28, 2018

July 29, 2017

July 30, 2016

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating expenses

Amortization of purchased intangible assets. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

640 $

556 $

221
—
861 $

259
38
853 $

577

303
—
880

Fiscal 2018 Compared with Fiscal 2017

Amortization of purchased intangible assets increased slightly as amortization from our recent acquisitions was partially offset 
by decreases related to SPVSS purchased intangibles which were held for sale and lower impairment charges in fiscal 2018.

Fiscal 2017 Compared with Fiscal 2016

Amortization  of  purchased  intangible  assets  decreased  due  to  certain  purchased  intangible  assets  having  become  fully 
amortized and lower impairment charges in fiscal 2017, partially offset by amortization of purchased intangible assets from our 
recent acquisitions.

Restructuring and Other Charges

The following table presents the restructuring and other charges (in millions):

Years Ended
Restructuring and other charges:

July 28, 2018

July 29, 2017

July 30, 2016

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating expenses

— $

— $

(2)

Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

358
358 $

756
756 $

268
266

We initiated a restructuring plan during fiscal 2018 in order to realign our organization and enable further investment in key 
priority areas, with estimated pretax charges of approximately $300 million. We expect this restructuring plan to be substantially 
completed in fiscal 2019. See Note 5 to the Consolidated Financial Statements.

We  incurred  restructuring  and  other  charges  of  $358  million  during  fiscal  2018,  $108  million  of  which  was  related  to  the 
restructuring plan initiated during fiscal 2018 and the remainder of which was related to the restructuring plan announced in 
August 2016.

We incurred restructuring and other charges of $756 million and $266 million during fiscal 2017 and 2016, respectively, in 
connection with the restructuring plans announced in August 2016 and August 2014.

These charges were primarily cash-based and consisted of employee severance and other one-time termination benefits, and other 
associated costs. We expect to reinvest substantially all of the cost savings from these restructuring actions in our key priority 
areas. As a result, the overall cost savings from these restructuring actions are not expected to be material for future periods.

Operating Income

The  following  table  presents  our  operating  income  and  our  operating  income  as  a  percentage  of  revenue  (in  millions, 
except percentages):

Years Ended
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Operating income as a percentage of revenue . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
12,309

July 29, 2017
11,973

$

July 30, 2016
12,660

$

25.0%

24.9%

25.7%

Fiscal 2018 Compared with Fiscal 2017

Operating income increased by 3%, and as a percentage of revenue operating income increased by 0.1 percentage points. These 
increases resulted primarily from an increase in revenue and a decrease in restructuring and other charges.

49

Fiscal 2017 Compared with Fiscal 2016

Operating income decreased by 5%, and as a percentage of revenue operating income decreased by 0.8 percentage points. These 
decreases resulted primarily from an increase in restructuring and other charges related to the restructuring action announced 
in August 2016 and the $253 million pre-tax gain from the sale of our SP Video CPE Business recorded in fiscal 2016.

Interest and Other Income (Loss), Net

Interest Income (Expense), Net  The following table summarizes interest income and interest expense (in millions):

Interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Interest income (expense), net  . . . . . . . . . . . . . . . . . . . . .  $

Fiscal 2018 Compared with Fiscal 2017

July 28,  
2018
1,508
(943)
565

Years Ended
July 29,  
2017
1,338
(861)
477

$

$

July 30,  
2016
1,005
(676)
329

$

$

2018 vs. 2017
Variance 
in Dollars
170
(82)
88

$

$

2017 vs. 2016
Variance 
in Dollars
333
(185)
148

$

$

Interest income increased driven by higher yields on our portfolio. The increase in interest expense was driven by the impact of 
higher effective interest rates.

Fiscal 2017 Compared with Fiscal 2016

Interest income increased driven by an increase in our portfolio of cash, cash equivalents, and fixed income investments as well 
as higher yields on our portfolio. The increase in interest expense was driven by higher average debt balances, which includes 
commercial paper notes, and the impact of higher effective interest rates on floating-rate senior notes and interest rate swaps 
associated with fixed-rate senior notes.

Other Income (Loss), Net  The components of other income (loss), net, are summarized as follows (in millions):

July 28,  
2018

Years Ended
July 29,  
2017

July 30,  
2016

2018 vs. 2017
Variance 
in Dollars

2017 vs. 2016
Variance 
in Dollars

Gains (losses) on investments, net:

Publicly traded equity securities  . . . . . . . . . . . . . . . . . . .  $
Fixed income securities . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total available-for-sale investments. . . . . . . . . . . . . . . . . 
Privately held companies . . . . . . . . . . . . . . . . . . . . . . . . . 
Net gains (losses) on investments  . . . . . . . . . . . . . . . 
Other gains (losses), net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Other income (loss), net  . . . . . . . . . . . . . . . . . . . .  $

529
(242)
287
11
298
(133)
165

$

$

(45) $
(42)
(87)
(46)
(133)
(30)
(163) $

$

33
(34)
(1)
(35)
(36)
(33)
(69) $

574
(200)
374
57
431
(103)
328

$

$

(78)
(8)
(86)
(11)
(97)
3
(94)

Fiscal 2018 Compared with Fiscal 2017

The change in total net gains (losses) on available-for-sale investments was primarily attributable to higher realized gains on 
publicly traded equity securities and lower impairment charges on publicly traded equity securities, partially offset by higher 
realized losses on fixed income securities as a result of market conditions and the timing of sales of these securities.

The change in net gains (losses) on investments in privately held companies was primarily due to lower impairment charges 
partially offset by lower realized gains on investments in privately held companies.

The  change  in  other  gains  (losses),  net  was  primarily  driven  by  higher  donation  expense,  net  unfavorable  foreign  exchange 
impacts and impacts from equity derivatives.

50

Fiscal 2017 Compared with Fiscal 2016

The change in total net gains (losses) on available-for-sale investments was driven by $74 million of impairment charges on 
publicly traded equity securities.

The change in net gains (losses) on investments in privately held companies was primarily due to higher impairment charges on 
investments in privately held companies, partially offset by higher realized gains on investments in privately held companies.

The change in other gains (losses), net was driven by lower donation expense partially offset by impacts from customer lease 
terminations, foreign exchange and equity derivatives.

Provision for Income Taxes

Fiscal 2018 Compared with Fiscal 2017

The provision for income taxes resulted in an effective tax rate of 99.2% for fiscal 2018, compared with 21.8% for fiscal 2017. 
The net 77.4 percentage point increase in the effective tax rate was primarily due to the mandatory one-time transition tax on 
accumulated earnings of foreign subsidiaries, foreign withholding tax, and DTA re-measurement during fiscal 2018.

During fiscal 2018, we recorded a provisional tax expense of $10.4 billion related to the Tax Act, comprised of $8.1 billion of 
U.S. transition tax, $1.2 billion of foreign withholding tax, and $1.1 billion re-measurement of net DTA. We plan to pay the 
transition tax in installments over eight years in accordance with the Tax Act. The Tax Act is discussed more fully in Note 16 to 
the Consolidated Financial Statements.

As a result of the adoption of the new accounting standard on share-based compensation in fiscal 2018, our effective tax rate will 
increase or decrease based upon the tax effect of the difference between the share-based compensation expenses and the benefits 
taken on the company's tax returns. We recognize excess tax benefits on a discrete basis and therefore anticipate the effective 
tax rate to vary from quarter to quarter depending on our share price in each period.

For a full reconciliation of our effective tax rate to the U.S. federal statutory rate of 27% and for further explanation of our 
provision for income taxes, see Note 16 to the Consolidated Financial Statements.

Fiscal 2017 Compared with Fiscal 2016

The provision for income taxes resulted in an effective tax rate of 21.8% for fiscal 2017, compared with 16.9% for fiscal 2016. 
The  net  4.9  percentage  point  increase  in  the  effective  tax  rate  was  primarily  due  to  the  recognition  of  a  net  benefit  to  the 
provision for income taxes in fiscal 2016 related to our settlement with the IRS of all outstanding items covering fiscal 2008 
through fiscal 2010 and reinstatement of the U.S. federal R&D tax credit on December 18, 2015.

51

LIQUIDITY AND CAPITAL RESOURCES

The  following  sections  discuss  the  effects  of  changes  in  our  balance  sheet,  our  capital  allocation  strategy  including  stock 
repurchase program and dividends, our contractual obligations, and certain other commitments and activities on our liquidity 
and capital resources.

Balance Sheet and Cash Flows

Cash and Cash Equivalents and Investments  The following table summarizes our cash and cash equivalents and investments 
(in millions):

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fixed income securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Publicly traded equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
$

8,934 $
37,009
605
46,548 $

$

July 29, 2017

Increase 
(Decrease)

11,708 $
57,077
1,707
70,492 $

(2,774)
(20,068)
(1,102)
(23,944)

The net decrease in cash and cash equivalents and investments from fiscal 2017 to fiscal 2018 was primarily driven by cash 
returned to shareholders in the form of repurchases of common stock of $17.5 billion under the stock repurchase program and 
cash dividends of $6.0 billion, net decrease in debt of $8.0 billion, net cash paid for acquisitions of $3.0 billion, the timing of 
settlements of investments and other of $2.0 billion, and capital expenditures of $0.8 billion. These uses of cash were partially 
offset by cash provided by operating activities of $13.7 billion.

In fiscal 2018, we repatriated $70 billion of foreign subsidiary earnings to the U.S. (in the form of cash, cash equivalents, or 
investments),  and  paid  foreign  withholding  tax  of  $1.2  billion.  We  also  paid  approximately  $125  million  of  other  one-time 
foreign taxes as a result of the Tax Act. Future repatriation of cash and other property held by our foreign subsidiaries will 
generally not be subject to U.S. federal tax. As we evaluate the impact of the Tax Act and the future cash needs of our global 
operations, we may revise the amount of foreign earnings considered to be permanently reinvested in our foreign subsidiaries.

In  addition  to  cash  requirements  in  the  normal  course  of  business,  on  August  2,  2018  we  announced  our  intent  to  acquire 
Duo  Security,  Inc.  for  a  purchase  consideration  of  approximately  $2.35  billion  in  cash  and  assumed  equity  awards.  See 
further  discussion  of  liquidity  and  future  payments  under  “Contractual  Obligations”  and  “Liquidity  and  Capital  Resource 
Requirements” below.

We  maintain  an  investment  portfolio  of  various  holdings,  types,  and  maturities.  We  classify  our  investments  as  short-term 
investments based on their nature and their availability for use in current operations. We believe the overall credit quality of 
our portfolio is strong, with our cash equivalents and our fixed income investment portfolio consisting primarily of high quality 
investment-grade securities. We believe that our strong cash and cash equivalents and investments position allows us to use our 
cash resources for strategic investments to gain access to new technologies, for acquisitions, for customer financing activities, 
for working capital needs, and for the repurchase of shares of common stock and payment of dividends as discussed below.

Free Cash Flow and Capital Allocation  As part of our capital allocation strategy, we intend to return a minimum of 50% of our 
free cash flow annually to our shareholders through cash dividends and repurchases of common stock.

We define free cash flow as net cash provided by operating activities less cash used to acquire property and equipment. The 
following table reconciles our net cash provided by operating activities to free cash flow (in millions):

Years Ended
Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisition of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Free cash flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
13,666
$
(834)
12,832

$

July 29, 2017
13,876
$
(964)
12,912

$

July 30, 2016
13,570
$
(1,146)
12,424

$

We expect that cash provided by operating activities may fluctuate in future periods as a result of a number of factors, including 
fluctuations in our operating results, the rate at which products are shipped during the quarter (which we refer to as shipment 
linearity), the timing and collection of accounts receivable and financing receivables, inventory and supply chain management, 
deferred revenue and the timing and amount of tax and other payments. For additional discussion, see “Part I, Item 1A. Risk 
Factors” in this report.

52

We consider free cash flow to be a liquidity measure that provides useful information to management and investors because 
of our intent to return a stated percentage of free cash flow to shareholders in the form of dividends and stock repurchases. 
We further regard free cash flow as a useful measure because it reflects cash that can be used to, among other things, invest in 
our business, make strategic acquisitions, repurchase common stock, and pay dividends on our common stock, after deducting 
capital investments. A limitation of the utility of free cash flow as a measure of financial performance and liquidity is that 
the free cash flow does not represent the total increase or decrease in our cash balance for the period. In addition, we have 
other required uses of cash, including repaying the principal of our outstanding indebtedness. Free cash flow is not a measure 
calculated in accordance with U.S. generally accepted accounting principles and should not be regarded in isolation or as an 
alternative for net income provided by operating activities or any other measure calculated in accordance with such principles, 
and other companies may calculate free cash flow in a different manner than we do.

The following table summarizes the dividends paid and stock repurchases (in millions, except per-share amounts):

DIVIDENDS

STOCK REPURCHASE PROGRAM

TOTAL

Years Ended
July 28, 2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
July 29, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
July 30, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Per Share

Amount

Shares

Weighted-Average 
Price per Share

Amount

Amount

1.24 $
1.10 $
0.94 $

5,968
5,511
4,750

432 $
118 $
148 $

40.88 $ 17,661 $ 23,629
9,217
31.38 $
8,668
26.45 $

3,706 $
3,918 $

Any future dividends are subject to the approval of our Board of Directors.

On February 14, 2018, our Board of Directors authorized a $25 billion increase to the stock repurchase program. The remaining 
authorized  amount  for  stock  repurchases  under  this  program,  including  the  additional  authorization,  is  approximately 
$19.0 billion, with no termination date. We expect to utilize this remaining authorized amount for stock repurchases over the 
next 12 to 18 months.

The purchase price for the shares of our stock repurchased is reflected as a reduction to shareholders’ equity. We are required to 
allocate the purchase price of the repurchased shares as (i) a reduction to retained earnings and (ii) a reduction of common stock 
and additional paid-in capital. As a result of future stock repurchases, we may report an accumulated deficit in future periods 
in shareholders’ equity.

Accounts Receivable, Net  The following table summarizes our accounts receivable, net (in millions):

Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 28, 2018
5,554
$

July 29, 2017
5,146
$

Increase
(Decrease)
408
$

Our accounts receivable net, as of July 28, 2018 increased by approximately 8% compared with the end of fiscal 2017, primarily 
due to higher product billings in the fourth quarter of fiscal 2018 compared with the fourth quarter of fiscal 2017.

Inventory Supply Chain  The following table summarizes our inventories and purchase commitments with contract manufacturers 
and suppliers (in millions):

Inventories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
1,846
$

July 29, 2017
1,616
$

Increase
(Decrease)
230
$

Inventory as of July 28, 2018 increased by 14% from our inventory balance at the end of fiscal 2017. The increase in inventory 
was due to an increase in raw materials due to securing memory supply which is currently constrained and also higher levels of 
manufactured finished goods in support of current order activity.

Our finished goods consist of distributor inventory and deferred cost of sales and manufactured finished goods. Distributor 
inventory and deferred cost of sales are related to unrecognized revenue on shipments to distributors and retail partners as well 
as shipments to customers. Manufactured finished goods consist primarily of build-to-order and build-to-stock products.

We purchase components from a variety of suppliers and use several contract manufacturers to provide manufacturing services 
for our products. During the normal course of business, in order to manage manufacturing lead times and help ensure adequate 
component supply, we enter into agreements with contract manufacturers and suppliers that allow them to procure inventory 
based upon criteria as defined by us or that establish the parameters defining our requirements and our commitment to securing 
manufacturing capacity.

53

Our purchase commitments are for short-term product manufacturing requirements as well as for commitments to suppliers 
to secure manufacturing capacity. Certain of our purchase commitments with contract manufacturers and suppliers relate to 
arrangements to secure long-term pricing for certain product components for multi-year periods. A significant portion of our 
reported purchase commitments arising from these agreements are firm, noncancelable, and unconditional commitments. In 
certain instances, these agreements allow us the option to cancel, reschedule, and adjust our requirements based on our business 
needs prior to firm orders being placed. We believe our inventory and purchase commitments levels are in line with our current 
demand forecasts. The following table summarizes our purchase commitments with contract manufacturers and suppliers as of 
the respective period ends (in millions):

Commitments by Period
Less than 1 year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
1 to 3 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 to 5 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 28, 2018

July 29, 2017
4,620
20
—
4,640

5,407 $
710
360
6,477 $

Purchase commitments with contract manufacturers and suppliers increased by approximately 40% compared to the end of 
fiscal 2017. On a combined basis, inventories and purchase commitments with contract manufacturers and suppliers increased 
by 33% compared with the end of fiscal 2017.

Inventory and supply chain management remain areas of focus as we balance the need to maintain supply chain flexibility to 
help ensure competitive lead times with the risk of inventory obsolescence because of rapidly changing technology and customer 
requirements. We believe the amount of our inventory and purchase commitments is appropriate for our revenue levels.

Financing Receivables and Guarantees  The following table summarizes our financing receivables (in millions):

Lease receivables, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loan receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financed service contracts, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

July 28, 2018
$

2,576 $
4,939
2,316
9,831 $

July 29, 2017

Increase
(Decrease)

2,650 $
4,457
2,487
9,594 $

(74)
482
(171)
237

Financing Receivables  Our financing arrangements include leases, loans, and financed service contracts. Lease receivables 
include sales-type and direct-financing leases. Arrangements related to leases are generally collateralized by a security interest 
in the underlying assets. Our loan receivables include customer financing for purchases of our hardware, software and services 
and also may include additional funds for other costs associated with network installation and integration of our products and 
services. We also provide financing to certain qualified customers for long-term service contracts, which primarily relate to 
technical support services. The majority of the revenue from these financed service contracts is deferred and is recognized 
ratably over the period during which the services are performed. Financing receivables increased by 2%. We expect to continue 
to expand the use of our financing programs in the near term.

Financing Guarantees  In the normal course of business, third parties may provide financing arrangements to our customers 
and channel partners under financing programs. The financing arrangements to customers provided by third parties are related 
to leases and loans and typically have terms of up to three years. In some cases, we provide guarantees to third parties for these 
lease and loan arrangements. The financing arrangements to channel partners consist of revolving short-term financing provided 
by third parties, generally with payment terms ranging from 60 to 90 days. In certain instances, these financing arrangements 
result in a transfer of our receivables to the third party. The receivables are derecognized upon transfer, as these transfers qualify 
as true sales, and we receive payments for the receivables from the third party based on our standard payment terms.

54

The  volume  of  channel  partner  financing  was  $28.2  billion,  $27.0  billion,  and  $26.9  billion  in  fiscal  2018,  2017,  and  2016, 
respectively. These financing arrangements facilitate the working capital requirements of the channel partners, and in some 
cases, we guarantee a portion of these arrangements. The balance of the channel partner financing subject to guarantees was 
$953 million and $1.0 billion as of July 28, 2018 and July 29, 2017, respectively. We could be called upon to make payments under 
these guarantees in the event of nonpayment by the channel partners or end-user customers. Historically, our payments under 
these arrangements have been immaterial. Where we provide a guarantee, we defer the revenue associated with the channel 
partner and end-user financing arrangement in accordance with revenue recognition policies, or we record a liability for the 
fair value of the guarantees. In either case, the deferred revenue is recognized as revenue when the guarantee is removed. As 
of July 28, 2018, the total maximum potential future payments related to these guarantees was approximately $308 million, of 
which approximately $122 million was recorded as deferred revenue.

Borrowings

Senior Notes  The following table summarizes the principal amount of our senior notes (in millions):

Maturity Date

July 28, 2018

July 29, 2017

Senior notes:

Floating-rate notes:

Three-month LIBOR plus 0.60% . . . . . . . . . . . . . . . . . . . . . . . . . . February 21, 2018
June 15, 2018
Three-month LIBOR plus 0.31% . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-month LIBOR plus 0.50% . . . . . . . . . . . . . . . . . . . . . . . . . . March 1, 2019
Three-month LIBOR plus 0.34% . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2019

Fixed-rate notes:

June 15, 2018

1.40%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2018
1.65%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 15, 2019
1.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2019
2.125%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 1, 2019
1.40%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2019
4.45%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.45%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2021
2.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2021
1.85%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2021
3.00%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2023
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2023
3.625%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2024
June 15, 2025
3.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2026
2.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2026
5.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 15, 2039
January 15, 2040
5.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

January 15, 2020
June 15, 2020

June 15, 2022

$

$

— $
—
500
500

—
—
2,000
1,000
1,750
1,500
2,500
1,500
2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
25,750 $

1,000
900
500
500

1,250
1,600
2,000
1,000
1,750
1,500
2,500
1,500
2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
30,500

Interest is payable semiannually on each class of the senior fixed-rate notes, each of which is redeemable by us at any time, 
subject to a make-whole premium. Interest is payable quarterly on the floating-rate notes. We were in compliance with all debt 
covenants as of July 28, 2018.

Commercial  Paper  We  have  a  short-term  debt  financing  program  in  which  up  to  $10.0  billion  is  available  through  the 
issuance of commercial paper notes. We use the proceeds from the issuance of commercial paper notes for general corporate 
purposes. We had no commercial paper notes and $3.2 billion in commercial paper notes outstanding as of July 28, 2018 and 
July 29, 2017, respectively.

55

Credit  Facility  On  May  15,  2015,  we  entered  into  a  credit  agreement  with  certain  institutional  lenders  that  provides  for  a 
$3.0  billion  unsecured  revolving  credit  facility  that  is  scheduled  to  expire  on  May  15,  2020.  Any  advances  under  the  credit 
agreement will accrue interest at rates that are equal to, based on certain conditions, either (i) the highest of (a) the Federal 
Funds rate plus 0.50%, (b) Bank of America’s “prime rate” as announced from time to time, or (c) LIBOR, or a comparable or 
successor rate that is approved by the Administrative Agent (“Eurocurrency Rate”), for an interest period of one month plus 
1.00%, or (ii) the Eurocurrency Rate, plus a margin that is based on our senior debt credit ratings as published by Standard & 
Poor’s Financial Services, LLC and Moody’s Investors Service, Inc., provided that in no event will the Eurocurrency Rate be less 
than zero. We may also, upon the agreement of either the then-existing lenders or additional lenders not currently parties to the 
agreement, increase the commitments under the credit facility by up to an additional $2.0 billion and/or extend the expiration 
date of the credit facility up to May 15, 2022. This credit agreement requires that we comply with certain covenants, including 
that we maintain an interest coverage ratio as defined in the agreement. As of July 28, 2018, we were in compliance with the 
required interest coverage ratio and the other covenants, and we had not borrowed any funds under the credit facility.

Deferred Revenue  The following table presents the breakdown of deferred revenue (in millions):

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product:

Deferred revenue related to recurring software and subscription offers  . . . . . . . . . .
Other product deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total product deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reported as:

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noncurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
11,431
$

July 29, 2017
$ 11,302 $

Increase
(Decrease)
129

6,120
2,134
8,254
19,685

11,490
8,195
19,685

$

$

$

4,971
2,221
7,192
$ 18,494 $

1,149
(87)
1,062
1,191

$ 10,821 $
7,673
$ 18,494 $

669
522
1,191

Total deferred revenue increased 6% in fiscal 2018. Deferred product revenue increased 15% primarily due to product deferred 
revenue  related  to  recurring  software  and  subscription  offers,  which  grew  23%  on  a  year-over-year  basis  to  $6.1  billion. 
Deferred service revenue increased 1%, driven by the impact of contract renewals, partially offset by amortization of deferred 
service revenue.

Contractual Obligations

The impact of contractual obligations on our liquidity and capital resources in future periods should be analyzed in conjunction 
with the factors that impact our cash flows from operations discussed previously. In addition, we plan for and measure our 
liquidity and capital resources through an annual budgeting process. The following table summarizes our contractual obligations 
at July 28, 2018 (in millions):

July 28, 2018
Operating leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase commitments with contract manufacturers 
and suppliers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other purchase obligations  . . . . . . . . . . . . . . . . . . . . . .
Senior notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transition tax payable  . . . . . . . . . . . . . . . . . . . . . . . . . .
Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . .
Total by period . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other long-term liabilities (uncertainty in the timing 
of future payments)  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PAYMENTS DUE BY PERIOD
1 to 3
Years

Less than 1
Year

3 to 5
Years

More than
5 Years

Total

$

1,220

$

392

$

483

$

234

$

111

5,407
956
5,250
787
—
12,792

$

710
976
9,000
1,302
264
12,735

$

360
125
3,000
1,302
168
5,189

$

—
135
8,500
4,703
861
14,310

$

6,477
2,192
25,750
8,094
1,293
45,026

1,419
46,445

$

$

Operating Leases  For more information on our operating leases, see Note 12 to the Consolidated Financial Statements.

56

Purchase Commitments with Contract Manufacturers and Suppliers  We purchase components from a variety of suppliers and use 
several contract manufacturers to provide manufacturing services for our products. Our purchase commitments are for short-term 
product manufacturing requirements as well as for commitments to suppliers to secure manufacturing capacity. Certain of our 
purchase commitments with contract manufacturers and suppliers relate to arrangements to secure long-term pricing for certain 
product components for multi-year periods. A significant portion of our reported estimated purchase commitments arising from 
these  agreements  are  firm,  noncancelable,  and  unconditional  commitments.  We  record  a  liability  for  firm,  noncancelable,  and 
unconditional purchase commitments for quantities in excess of our future demand forecasts consistent with the valuation of our 
excess and  obsolete inventory. See further discussion in “Inventory Supply Chain.” As of July  28, 2018, the liability for these 
purchase commitments was $159 million and is recorded in other current liabilities and is not included in the preceding table.

Other  Purchase  Obligations  Other  purchase  obligations  represent  an  estimate  of  all  contractual  obligations  in  the  ordinary 
course  of  business,  other  than  operating  leases  and  commitments  with  contract  manufacturers  and  suppliers,  for  which  we 
have not received the goods or services. Purchase orders are not included in the preceding table as they typically represent our 
authorization to purchase rather than binding contractual purchase obligations.

Long-Term Debt  The amount of long-term debt in the preceding table represents the principal amount of the respective debt 
instruments. See Note 10 to the Consolidated Financial Statements.

Transition Tax Payable  In connection with the Tax Act, we recorded an income tax payable of $8.1 billion for the U.S. transition 
tax on accumulated earnings of foreign subsidiaries. Amounts associated with the Tax Act are considered provisional and may 
be subject to further adjustment during the measurement period. See Note 16 to the Consolidated Financial Statements.

Other Long-Term Liabilities  Other long-term liabilities primarily include noncurrent income taxes payable, accrued liabilities 
for deferred compensation, deferred tax liabilities, and certain other long-term liabilities. Due to the uncertainty in the timing of 
future payments, our noncurrent income taxes payable of approximately $1,278 million and deferred tax liabilities of $141 million 
were presented as one aggregated amount in the total column on a separate line in the preceding table. Noncurrent income taxes 
payable include uncertain tax positions. See Note 16 to the Consolidated Financial Statements.

Other Commitments

In  connection  with  our  acquisitions,  we  have  agreed  to  pay  certain  additional  amounts  contingent  upon  the  achievement  of 
certain  agreed-upon  technology,  development,  product,  or  other  milestones  or  the  continued  employment  with  us  of  certain 
employees of the acquired entities. See Note 12 to the Consolidated Financial Statements.

We also have certain funding commitments primarily related to our investments in privately held companies and venture funds, 
some of which are based on the achievement of certain agreed-upon milestones, and some of which are required to be funded 
on demand. The funding commitments were $223 million as of July 28, 2018, compared with $216 million as of July 29, 2017.

Off-Balance Sheet Arrangements

We consider our investments in unconsolidated variable interest entities to be off-balance sheet arrangements. In the ordinary 
course of business, we have investments in privately held companies including venture funds and provide financing to certain 
customers. Certain of these investments are considered to be variable interest entities. We evaluate on an ongoing basis our 
investments in these privately held companies and customer financings, and we have determined that as of July 28, 2018 there 
were no material unconsolidated variable interest entities.

On an ongoing basis, we reassess our investments in privately held companies and customer financings to determine if they are 
variable interest entities and if we would be regarded as the primary beneficiary pursuant to the applicable accounting guidance. 
As a result of this ongoing assessment, we may be required to make additional disclosures or consolidate these entities. Because 
we may not control these entities, we may not have the ability to influence these events.

We provide financing guarantees, which are generally for various third-party financing arrangements extended to our channel partners 
and end-user customers. We could be called upon to make payments under these guarantees in the event of nonpayment by the channel 
partners or end-user customers. See the previous discussion of these financing guarantees under “Financing Receivables and Guarantees.”

Liquidity and Capital Resource Requirements

Based on past performance and current expectations, we believe our cash and cash equivalents, investments, cash generated 
from operations, and ability to access capital markets and committed credit lines will satisfy, through at least the next 12 months, 
our liquidity requirements, both in total and domestically, including the following: working capital needs, capital expenditures, 
investment  requirements,  stock  repurchases,  cash  dividends,  contractual  obligations,  commitments,  principal  and  interest 
payments  on  debt,  pending  acquisitions,  future  customer  financings,  and  other  liquidity  requirements  associated  with  our 
operations. There are no other transactions, arrangements, or relationships with unconsolidated entities or other persons that 
are reasonably likely to materially affect the liquidity and the availability of, as well as our requirements for, capital resources.

57

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk

Our  financial  position  is  exposed  to  a  variety  of  risks,  including  interest  rate  risk,  equity  price  risk,  and  foreign  currency 
exchange risk.

Interest Rate Risk

Fixed Income Securities  We maintain an investment portfolio of various holdings, types, and maturities. Our primary objective 
for  holding  fixed  income  securities  is  to  achieve  an  appropriate  investment  return  consistent  with  preserving  principal  and 
managing  risk.  At  any  time,  a  sharp  rise  in  market  interest  rates  could  have  a  material  adverse  impact  on  the  fair  value  of 
our fixed income investment portfolio. Conversely, declines in interest rates, including the impact from lower credit spreads, 
could have a material adverse impact on interest income for our investment portfolio. We may utilize derivative instruments 
designated as hedging instruments to achieve our investment objectives. We had no outstanding hedging instruments for our 
fixed income securities as of July 28, 2018. Our fixed income investments are held for purposes other than trading. Our fixed 
income investments are not leveraged as of July 28, 2018. We monitor our interest rate and credit risks, including our credit 
exposures to specific rating categories and to individual issuers. We believe the overall credit quality of our portfolio is strong.

The following tables present the hypothetical fair values of our fixed income securities, including the hedging effects when 
applicable, as a result of selected potential market decreases and increases in interest rates. The market changes reflect immediate 
hypothetical parallel shifts in the yield curve of plus or minus 50 basis points (“BPS”), plus 100 BPS, and plus 150 BPS. The 
hypothetical fair values as of July 28, 2018 and July 29, 2017 are as follows (in millions):

Fixed income securities  . . . . . . . . . . . . 

Fixed income securities  . . . . . . . . . . . . 

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
DECREASE OF X BASIS POINTS
(100 BPS)
$37,527

(50 BPS)
$37,268

(150 BPS)
$37,786

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
DECREASE OF X BASIS POINTS
(100 BPS)
$58,177

(50 BPS)
$57,627

(150 BPS)
$58,728

FAIR VALUE
AS OF
JULY 28, 2018
$37,009

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
INCREASE OF X BASIS POINTS
100 BPS
50 BPS
$36,491
$36,750

150 BPS
$36,231

FAIR VALUE
AS OF
JULY 29, 2017
$57,077

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
INCREASE OF X BASIS POINTS
100 BPS
50 BPS
$55,977
$56,527

150 BPS
$55,426

Financing  Receivables  As  of  July  28,  2018,  our  financing  receivables  had  a  carrying  value  of  $9.8  billion,  compared  with 
$9.6 billion as of July 29, 2017. As of July 28, 2018, a hypothetical 50 BPS increase or decrease in market interest rates would 
change the fair value of our financing receivables by a decrease or increase of approximately $0.1 billion, respectively.

Debt  As of July 28, 2018, we had $25.8 billion in principal amount of senior notes outstanding, which consisted of $1.0 billion 
in floating-rate notes and $24.8 billion in fixed-rate notes. The carrying amount of the senior notes was $25.6 billion, and the 
related fair value based on market prices was $26.4 billion. As of July 28, 2018, a hypothetical 50 BPS increase or decrease in 
market interest rates would change the fair value of the fixed-rate debt, excluding the $6.8 billion of hedged debt, by a decrease 
or increase of approximately $0.5 billion, respectively. However, this hypothetical change in interest rates would not impact the 
interest expense on the fixed-rate debt that is not hedged.

Equity Price Risk

The fair value of our equity investments in publicly traded companies is subject to market price volatility. We may hold equity 
securities for strategic purposes or to diversify our overall investment portfolio. Our equity portfolio consists of securities with 
characteristics that most closely match the Standard & Poor’s 500 Index or Nasdaq Composite Index. These equity securities are 
held for purposes other than trading. To manage our exposure to changes in the fair value of certain equity securities, we may 
enter into equity derivatives designated as hedging instruments.

Publicly Traded Equity Securities  The following tables present the hypothetical fair values of publicly traded equity securities 
as a result of selected potential decreases and increases in the price of each equity security in the portfolio, excluding hedged 
equity securities, if any. Potential fluctuations in the price of each equity security in the portfolio of plus or minus 10%, 20%, 
and 30% were selected based on potential near-term changes in those security prices.

58

The hypothetical fair values as of July 28, 2018 and July 29, 2017 are as follows (in millions):

VALUATION OF 
SECURITIES 
GIVEN AN X% 
DECREASE IN
EACH STOCK’S PRICE
(20)%
$484

(10)%
$545

(30)%
$424

VALUATION OF 
SECURITIES 
GIVEN AN X% 
DECREASE IN
EACH STOCK’S PRICE
(20)%
$1,366

(30)%
$1,195

(10)%
$1,536

FAIR VALUE
AS OF
JULY 28, 2018
$605

FAIR VALUE
AS OF 
JULY 29, 2017
$1,707

Publicly traded equity securities  . . . . . 

Publicly traded equity securities  . . . . . 

VALUATION OF 
SECURITIES
GIVEN AN X% 
INCREASE IN
EACH STOCK’S PRICE
20%
$726

30%
$787

10%
$666

VALUATION OF  
SECURITIES  
GIVEN AN X% 
INCREASE IN  
EACH STOCK’S PRICE
20%
$2,048

10%
$1,878

30%
$2,219

Investments in Privately Held Companies  We have also invested in privately held companies. These investments are recorded in 
other assets in our Consolidated Balance Sheets and are accounted for using primarily either the cost or the equity method. As 
of July 28, 2018, the total carrying amount of our investments in privately held companies was $1,096 million, compared with 
$983 million at July 29, 2017. Some of the privately held companies in which we invested are in the startup or development stages. 
These investments are inherently risky because the markets for the technologies or products these companies are developing are 
typically in the early stages and may never materialize. We could lose our entire investment in these companies. Our evaluation 
of investments in privately held companies is based on the fundamentals of the businesses invested in, including, among other 
factors, the nature of their technologies and potential for financial return.

Foreign Currency Exchange Risk

Our foreign exchange forward and option contracts outstanding at fiscal year-end are summarized in U.S. dollar equivalents as 
follows (in millions):

July 28, 2018

July 29, 2017

Notional Amount

Fair Value

Notional Amount

Fair Value

Forward contracts:

Purchased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Sold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

1,850 $
845 $

Option contracts:

Purchased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Sold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

— $
— $

(2)
2

$
$

— $
— $

2,562 $
729 $

528 $
486 $

39
(2)

7
(1)

We conduct business globally in numerous currencies. The direct effect of foreign currency fluctuations on revenue has not 
been material because our revenue is primarily denominated in U.S. dollars. However, if the U.S. dollar strengthens relative to 
other currencies, such strengthening could have an indirect effect on our revenue to the extent it raises the cost of our products 
to non-U.S. customers and thereby reduces demand. A weaker U.S. dollar could have the opposite effect. However, the precise 
indirect effect of currency fluctuations is difficult to measure or predict because our revenue is influenced by many factors in 
addition to the impact of such currency fluctuations.

Approximately 70% of our operating expenses are U.S.-dollar denominated. In fiscal 2018, foreign currency fluctuations, net of hedging, 
increased our combined R&D, sales and marketing, and G&A expenses by approximately $93 million, or 0.5%, as compared with fiscal 
2017. In fiscal 2017, foreign currency fluctuations, net of hedging, decreased our combined R&D, sales and marketing, and G&A expenses 
by approximately $77 million, or 0.4%, as compared with fiscal 2016. To reduce variability in operating expenses and service cost of sales 
caused by non-U.S.-dollar denominated operating expenses and costs, we may hedge certain forecasted foreign currency transactions 
with currency options and forward contracts. These hedging programs are not designed to provide foreign currency protection over 
long time horizons. In designing a specific hedging approach, we consider several factors, including offsetting exposures, significance 
of exposures, costs associated with entering into a particular hedge instrument, and potential effectiveness of the hedge. The gains and 
losses on foreign exchange contracts mitigate the effect of currency movements on our operating expenses and service cost of sales.

We also enter into foreign exchange forward and option contracts to reduce the short-term effects of foreign currency fluctuations 
on receivables and payables that are denominated in currencies other than the functional currencies of the entities. The market risks 
associated with these foreign currency receivables, investments, and payables relate primarily to variances from our forecasted foreign 
currency transactions and balances. We do not enter into foreign exchange forward or option contracts for speculative purposes.

59

Item 8. 

Financial Statements and Supplementary Data

Index to Consolidated Financial Statements

61
Report of Independent Registered Public Accounting Firm � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
62
Management’s Report on Internal Control over Financial Reporting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
63
Consolidated Balance Sheets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Operations � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
64
65
Consolidated Statements of Comprehensive Income (Loss) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
66
Consolidated Statements of Cash Flows  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Equity  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
67
Notes to Consolidated Financial Statements � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
68
68
Note 1: Basis of Presentation  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 2: Summary of Significant Accounting Policies � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
68
76
Note 3: Acquisitions and Divestitures  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
78
Note 4: Goodwill and Purchased Intangible Assets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
81
Note 5: Restructuring and Other Charges  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
82
Note 6: Balance Sheet Details � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 7: Financing Receivables and Operating Leases � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
83
86
Note 8: Investments � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 9: Fair Value � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
89
91
Note 10: Borrowings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
93
Note 11: Derivative Instruments � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 12: Commitments and Contingencies  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
96
Note 13: Shareholders’ Equity  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 101
Note 14: Employee Benefit Plans � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 102
Note 15: Comprehensive Income (Loss) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 107
Note 16: Income Taxes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 108
Note 17: Segment Information and Major Customers  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 111
Note 18: Net Income per Share � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 113
Supplementary Financial Data � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 114

60

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Cisco Systems, Inc�

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Cisco Systems, Inc� and its subsidiaries (“the Company”) 
as  of  July  28,  2018  and  July  29,  2017,  and  the  related  consolidated  statements  of  operations,  comprehensive  income  (loss), 
cash flows and equity for each of the three years in the period ended July 28, 2018, including the related notes and schedule of 
valuation and qualifying accounts for each of the three years in the period ended July 28, 2018 appearing under Item 15(a)(2) 
(collectively referred to as the “consolidated financial statements”)� We also have audited the Company’s internal control over 
financial reporting as of July 28, 2018, based on criteria established in Internal Control - Integrated Framework (2013) issued 
by the Committee of Sponsoring Organizations of the Treadway Commission (COSO)�

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position 
of the Company as of July 28, 2018 and July 29, 2017, and the results of its operations and its cash flows for each of the three years 
in the period ended July 28, 2018 in conformity with accounting principles generally accepted in the United States of America� Also 
in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of July 28, 
2018, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO�

Basis for Opinions

The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control 
over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the 
accompanying Management’s Report on Internal Control over Financial Reporting� Our responsibility is to express opinions 
on the Company’s consolidated financial statements and on the Company’s internal control over financial reporting based on 
our audits� We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) 
(“PCAOB”) and are required to be independent with respect to the Company in accordance with the U�S� federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB�

We  conducted  our  audits  in  accordance  with  the  standards  of  the  PCAOB�  Those  standards  require  that  we  plan  and  perform 
the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects�

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks� 
Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated 
financial  statements�  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by 
management, as well as evaluating the overall presentation of the consolidated financial statements� Our audit of internal control 
over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that 
a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk� Our audits also included performing such other procedures as we considered necessary in the circumstances� We 
believe that our audits provide a reasonable basis for our opinions�

Definition and Limitations of Internal Control over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles� A company’s internal control over financial reporting includes those policies and procedures that 
(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions 
of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation 
of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements�

Because  of its inherent limitations, internal  control over financial reporting  may not prevent  or  detect misstatements� Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate�

San Jose, California 
September 6, 2018

We have served as the Company’s auditor since 1988�

61

Reports of Management

Statement of Management’s Responsibility

Cisco’s  management  has  always  assumed  full  accountability  for  maintaining  compliance  with  our  established  financial 
accounting policies and for reporting our results with objectivity and the highest degree of integrity� It is critical for investors 
and other users of the Consolidated Financial Statements to have confidence that the financial information that we provide is 
timely, complete, relevant, and accurate� Management is responsible for the fair presentation of Cisco’s Consolidated Financial 
Statements, prepared in accordance with accounting principles generally accepted in the United States of America, and has full 
responsibility for their integrity and accuracy�

Management, with oversight by Cisco’s Board of Directors, has established and maintains a strong ethical climate so that our 
affairs are conducted to the highest standards of personal and corporate conduct� Management also has established an effective 
system of internal controls� Cisco’s policies and practices reflect corporate governance initiatives that are compliant with the 
listing requirements of Nasdaq and the corporate governance requirements of the Sarbanes-Oxley Act of 2002�

We are committed to enhancing shareholder value and fully understand and embrace our fiduciary oversight responsibilities� 
We are dedicated to ensuring that our high standards of financial accounting and reporting, as well as our underlying system 
of  internal  controls,  are  maintained�  Our  culture  demands  integrity,  and  we  have  the  highest  confidence  in  our  processes, 
our  internal  controls  and  our  people,  who  are  objective  in  their  responsibilities  and  who  operate  under  the  highest  level  of 
ethical standards�

Management’s Report on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting for Cisco� Internal 
control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles� Internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance 
of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company; 
(ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles and that receipts and expenditures of the Company are being made 
only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the Company’s assets that could have 
a material effect on the financial statements�

Because  of its inherent limitations, internal  control over financial reporting  may not prevent  or  detect misstatements� Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate�

Management (with the participation of the principal executive officer and principal financial officer) conducted an evaluation 
of  the  effectiveness  of  Cisco’s  internal  control  over  financial  reporting  based  on  the  framework  in  Internal  Control—
Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission�  Based 
on this evaluation, management concluded that Cisco’s internal control over financial reporting was effective as of July 28, 
2018� PricewaterhouseCoopers LLP, an independent registered public accounting firm, has audited the effectiveness of Cisco’s 
internal control over financial reporting and has issued a report on Cisco’s internal control over financial reporting, which is 
included in their report on the preceding page�

Charles H� Robbins
Chairman and Chief Executive Officer
September 6, 2018

Kelly A� Kramer
Executive Vice President and Chief Financial Officer
September 6, 2018

62

CISCO SYSTEMS, INC. 
Consolidated Balance Sheets 
(in millions, except par value)

ASSETS
Current assets:

Cash and cash equivalents � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Investments  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accounts receivable, net of allowance for doubtful accounts  
of $129 at July 28, 2018 and $211 at July 29, 2017� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Inventories  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Financing receivables, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other current assets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total current assets� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Property and equipment, net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Financing receivables, net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Goodwill  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Purchased intangible assets, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Deferred tax assets� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other assets  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
TOTAL ASSETS  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

LIABILITIES AND EQUITY
Current liabilities:

Short-term debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accounts payable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Income taxes payable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accrued compensation� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Deferred revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other current liabilities  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total current liabilities � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Long-term debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Income taxes payable� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Deferred revenue � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other long-term liabilities � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total liabilities  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

Commitments and contingencies (Note 12)
Equity:

Cisco shareholders’ equity:
Preferred stock, no par value: 5 shares authorized; none issued and outstanding  � � � � � � � � 
Common stock and additional paid-in capital, $0�001 par value: 20,000 shares  
authorized; 4,614 and 4,983 shares issued and outstanding at July 28, 2018 and  
July 29, 2017, respectively  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Retained earnings  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accumulated other comprehensive income (loss) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total Cisco shareholders’ equity  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Noncontrolling interests  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total equity� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
TOTAL LIABILITIES AND EQUITY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

See Notes to Consolidated Financial Statements�

July 28, 2018

July 29, 2017

$

8,934
37,614

$

11,708
58,784

5,554
1,846
4,949
2,940
61,837
3,006
4,882
31,706
2,552
3,219
1,582
108,784

5,238
1,904
1,004
2,986
11,490
4,413
27,035
20,331
8,585
8,195
1,434
65,580

$

$

5,146
1,616
4,856
1,593
83,703
3,322
4,738
29,766
2,539
4,239
1,511
129,818

7,992
1,385
98
2,895
10,821
4,392
27,583
25,725
1,250
7,673
1,450
63,681

—

—

42,820
1,233
(849)
43,204
—
43,204
108,784

45,253
20,838
46
66,137
—
66,137
129,818

$

$

$

$

63

CISCO SYSTEMS, INC. 
Consolidated Statements of Operations 
(in millions, except per-share amounts)

Years Ended
REVENUE:

July 28, 2018

July 29, 2017

July 30, 2016

Product � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Service  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

$

COST OF SALES:

Product � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Service  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total cost of sales � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
GROSS MARGIN  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
OPERATING EXPENSES:

Research and development� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Sales and marketing � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
General and administrative  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Amortization of purchased intangible assets� � � � � � � � � � � � � � � � � � � � � � � �
Restructuring and other charges  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total operating expenses  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
OPERATING INCOME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Interest income� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Interest expense  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other income (loss), net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Interest and other income (loss), net  � � � � � � � � � � � � � � � � � � � � � � � � � � �
INCOME BEFORE PROVISION FOR INCOME TAXES  � � � � � � � � � � � �
Provision for income taxes  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
NET INCOME  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

Net income per share:

Basic � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Diluted  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

Shares used in per-share calculation:

Basic � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Diluted  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

$

$
$

$

$

$
$

36,709
12,621
49,330

14,427
4,297
18,724
30,606

6,332
9,242
2,144
221
358
18,297
12,309
1,508
(943)
165
730
13,039
12,929
110

0.02
0.02

4,837
4,881

$

$

$
$

35,705
12,300
48,005

13,699
4,082
17,781
30,224

6,059
9,184
1,993
259
756
18,251
11,973
1,338
(861)
(163)
314
12,287
2,678
9,609

1�92
1�90

5,010
5,049

37,254
11,993
49,247

14,161
4,126
18,287
30,960

6,296
9,619
1,814
303
268
18,300
12,660
1,005
(676)
(69)
260
12,920
2,181
10,739

2�13
2�11

5,053
5,088

Cash dividends declared per common share � � � � � � � � � � � � � � � � � � � � � � � � � � �

$

1.24

$

1�10

$

0�94

See Notes to Consolidated Financial Statements�

64

CISCO SYSTEMS, INC. 
Consolidated Statements of Comprehensive Income (Loss) 
(in millions)

Years Ended
Net income� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

July 28, 2018
110
$

July 29, 2017
9,609
$

July 30, 2016
10,739
$

Available-for-sale investments:

Change in net unrealized gains and losses, net of tax benefit (expense)  
of $(11), $74, and $(49) for fiscal 2018, 2017, and 2016, respectively  � � � � � � � � 
Net (gains) losses reclassified into earnings, net of tax expense (benefit)  
of $104, $(37), and $0 for fiscal 2018, 2017, and 2016, respectively  � � � � � � � � � 

Cash flow hedging instruments:

Change in unrealized gains and losses, net of tax benefit (expense)  
of $(3), $(5), and $7 for fiscal 2018, 2017, and 2016, respectively � � � � � � � � � � � 
Net (gains) losses reclassified into earnings, net of tax (benefit) expense  
of $7, $(5), and $(4) for fiscal 2018, 2017, and 2016, respectively  � � � � � � � � � � � 

(554)

(183)
(737)

18

(61)
(43)

(89)

50
(39)

17

74
91

92

1
93

(59)

16
(43)

Net change in cumulative translation adjustment and actuarial  
gains and losses, net of tax benefit (expense) of $(8), $(13), and $(42)  
for fiscal 2018, 2017, and 2016, respectively  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other comprehensive income (loss)  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Comprehensive income (loss)  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Comprehensive (income) loss attributable to noncontrolling interests� � � � � � � � � � � � � 
Comprehensive income (loss) attributable to Cisco Systems, Inc� � � � � � � � � � � � � � � � � 

$

(160)
(940)
(830)
—
(830) $

321
373
9,982
(1)
9,981

$

(447)
(397)
10,342
10
10,352

See Notes to Consolidated Financial Statements�

65

CISCO SYSTEMS, INC. 
Consolidated Statements of Cash Flows 
(in millions)

Years Ended
Cash flows from operating activities:  

Net income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $
Adjustments to reconcile net income to net cash  
provided by operating activities:

Depreciation, amortization, and other � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Share-based compensation expense� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Provision (benefit) for receivables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Deferred income taxes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Excess tax benefits from share-based compensation  � � � � � � � � � � � � � � � � �
(Gains) losses on divestitures, investments and other, net� � � � � � � � � � � � � �

Change in operating assets and liabilities, net of effects  
of acquisitions and divestitures:

Accounts receivable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Inventories  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Financing receivables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other assets  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Accounts payable  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Income taxes, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Accrued compensation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Deferred revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other liabilities� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Net cash provided by operating activities  � � � � � � � � � � � � � � � � � � � � � � �

Cash flows from investing activities:

Purchases of investments� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Proceeds from sales of investments� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Proceeds from maturities of investments  � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Acquisition of businesses, net of cash and cash equivalents acquired  � � � � � � �
Proceeds from business divestitures  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Purchases of investments in privately held companies � � � � � � � � � � � � � � � � � � �
Return of investments in privately held companies  � � � � � � � � � � � � � � � � � � � � �
Acquisition of property and equipment � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Proceeds from sales of property and equipment � � � � � � � � � � � � � � � � � � � � � � � �
Other� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Net cash provided by (used in) investing activities  � � � � � � � � � � � � � � � �

Cash flows from financing activities:

Issuances of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Repurchases of common stock - repurchase program� � � � � � � � � � � � � � � � � � � �
Shares repurchased for tax withholdings on vesting  
of restricted stock units  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Short-term borrowings, original maturities of 90 days or less, net  � � � � � � � � �
Issuances of debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Repayments of debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Excess tax benefits from share-based compensation  � � � � � � � � � � � � � � � � � � � �
Dividends paid � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Net cash used in financing activities  � � � � � � � � � � � � � � � � � � � � � � � � � � �
Net (decrease) increase in cash and cash equivalents � � � � � � � � � � � � � � � � � � � � � � �
Cash and cash equivalents, beginning of fiscal year  � � � � � � � � � � � � � � � � � � � � � � �
Cash and cash equivalents, end of fiscal year � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $
Supplemental cash flow information:
Cash paid for interest� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $
Cash paid for income taxes, net� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $

See Notes to Consolidated Financial Statements�

66

July 28, 2018

July 29, 2017

July 30, 2016

110

$

9,609

$

10,739

2,192
1,576
(134)
900
—
(322)

(269)
(244)
(219)
66
504
8,118
100
1,205
83
13,666

(14,285)
17,706
15,769
(3,006)
27
(267)
168
(834)
59
(13)
15,324

623
(17,547)

(703)
(2,502)
6,877
(12,375)
—
(5,968)
(169)
(31,764)
(2,774)
11,708
8,934

910
3,911

$

$
$

2,286
1,526
(8)
(124)
(153)
154

756
(394)
(1,038)
15
311
60
(110)
1,683
(697)
13,876

(42,702)
28,827
12,143
(3,324)
—
(222)
203
(964)
7
39
(5,993)

708
(3,685)

(619)
2,497
6,980
(4,151)
153
(5,511)
(178)
(3,806)
4,077
7,631
11,708

897
2,742

$

$
$

2,150
1,458
(9)
(194)
(129)
(317)

(404)
315
(150)
(37)
(65)
(300)
(101)
1,219
(605)
13,570

(46,760)
28,778
14,115
(3,161)
372
(256)
91
(1,146)
41
(191)
(8,117)

1,127
(3,909)

(557)
(4)
6,978
(3,863)
129
(4,750)
150
(4,699)
754
6,877
7,631

859
2,675

CISCO SYSTEMS, INC. 
Consolidated Statements of Equity 
(in millions, except per-share amounts)

Common Stock
and
Additional
Paid-In Capital

Accumulated 
Other 
Comprehensive
Income (Loss)

Total Cisco
Shareholders’
Equity

Non-
controlling
Interests

Retained
Earnings

Shares of
Common
Stock
5,085 $

BALANCE AT JULY 25, 2015  � � � � � � � � � � �
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other comprehensive income (loss) � � � � � � � �
Issuance of common stock � � � � � � � � � � � � � � �
Repurchase of common stock  � � � � � � � � � � � �
Shares repurchased for tax withholdings  
on vesting of restricted stock units  � � � � � � � �
Cash dividends declared ($0�94 per  
common share) � � � � � � � � � � � � � � � � � � � � � � � �
Tax effects from employee stock  
incentive plans  � � � � � � � � � � � � � � � � � � � � � � � �
Share-based compensation � � � � � � � � � � � � � � �
Purchase acquisitions and other � � � � � � � � � � �
BALANCE AT JULY 30, 2016  � � � � � � � � � � �
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other comprehensive income (loss) � � � � � � � �
Issuance of common stock � � � � � � � � � � � � � � �
Repurchase of common stock  � � � � � � � � � � � �
Shares repurchased for tax withholdings  
on vesting of restricted stock units  � � � � � � � �
Cash dividends declared ($1�10 per  
common share) � � � � � � � � � � � � � � � � � � � � � � � �
Tax effects from employee stock  
incentive plans  � � � � � � � � � � � � � � � � � � � � � � � �
Share-based compensation � � � � � � � � � � � � � � �
Purchase acquisitions and other � � � � � � � � � � �
BALANCE AT JULY 29, 2017  � � � � � � � � � �
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other comprehensive income (loss)  � � � � � �
Issuance of common stock � � � � � � � � � � � � � �
Repurchase of common stock  � � � � � � � � � � �
Shares repurchased for tax withholdings 
on vesting of restricted stock units � � � � � � �
Cash dividends declared ($1.24 per 
common share)  � � � � � � � � � � � � � � � � � � � � � � �
Effect of adoption of accounting 
standards   � � � � � � � � � � � � � � � � � � � � � � � � � � �
Share-based compensation  � � � � � � � � � � � � �
Purchase acquisitions and other � � � � � � � � �
BALANCE AT JULY 28, 2018 � � � � � � � � � �

43,592 $

16,045 $
10,739

61 $

(387)

113
(148)

(21)

1,127
(1,280)

(557)

30
1,458
146
44,516 $

5,029 $

92
(118)

(20)

708
(1,050)

(619)

(10)
1,540
168
45,253 $

4,983 $

83
(432)

(20)

623
(3,950)

(703)

(2,638)

(4,750)

19,396 $
9,609

(326) $

372

(2,656)

(5,511)

20,838 $
110

46 $

(940)

(13,711)

(5,968)

1,576
21
42,820 $

4,614 $

(36)

45

1,233 $

(849) $

59,698 $
10,739
(387)
1,127
(3,918)

(557)

(4,750)

30
1,458
146
63,586 $
9,609
372
708
(3,706)

(619)

(5,511)

(10)
1,540
168
66,137 $
110
(940)
623
(17,661)

(703)

(5,968)

9
1,576
21
43,204 $

9 $

(10)

Total Equity
59,707
10,739
(397)
1,127
(3,918)

(557)

(4,750)

30
1,458
146
63,585
9,609
373
708
(3,706)

(619)

(5,511)

(10)
1,540
168
66,137
110
(940)
623
(17,661)

(703)

(5,968)

9
1,576
21
43,204

(1) $

1

— $

— $

See Notes to Consolidated Financial Statements�

67

CISCO SYSTEMS, INC.
Notes to Consolidated Financial Statements

1.  Basis of Presentation

The fiscal year for Cisco Systems, Inc. (the “Company,” “Cisco,” “we,” “us,” or “our”) is the 52 or 53 weeks ending on the 
last Saturday in July. Fiscal 2018 and fiscal 2017 were each 52-week fiscal years, while fiscal 2016 was a 53-week fiscal year. 
The Consolidated Financial Statements include the accounts of ours and those of our subsidiaries. All intercompany accounts 
and transactions have been eliminated. We conduct business globally and are primarily managed on a geographic basis in the 
following three geographic segments: the Americas; Europe, Middle East, and Africa (EMEA); and Asia Pacific, Japan, and 
China (APJC).

We consolidate our investments in a venture fund managed by SOFTBANK Corp. and its affiliates (“SOFTBANK”) as this is a 
variable interest entity and we are the primary beneficiary. The noncontrolling interests attributed to SOFTBANK are presented 
as a separate component from our equity in the equity section of the Consolidated Balance Sheets. SOFTBANK's share of the 
earnings in the venture fund are not presented separately in the Consolidated Statements of Operations as these amounts are not 
material for any of the fiscal periods presented.

Certain reclassifications have been made to the amounts for prior years in order to conform to the current year’s presentation. 
We have evaluated subsequent events through the date that the financial statements were issued.

2.  Summary of Significant Accounting Policies

(a) Cash and Cash Equivalents  We consider all highly liquid investments purchased with an original or remaining maturity 
of three months or less at the date of purchase to be cash equivalents. Cash and cash equivalents are maintained with various 
financial institutions. 

(b)  Available-for-Sale  Investments  We  classify  our  investments  in  both  fixed  income  securities  and  publicly  traded  equity 
securities  as  available-for-sale  investments.  Fixed  income  securities  primarily  consist  of  U.S.  government  securities,  U.S. 
government agency securities, non-U.S. government and agency securities, corporate debt securities, and U.S. agency mortgage-
backed  securities.  These  available-for-sale  investments  are  primarily  held  in  the  custody  of  a  major  financial  institution.  A 
specific  identification  method  is  used  to  determine  the  cost  basis  of  fixed  income  and  public  equity  securities  sold.  These 
investments are recorded in the Consolidated Balance Sheets at fair value. Unrealized gains and losses on these investments, 
to the extent the investments are unhedged, are included as a separate component of accumulated other comprehensive income 
(AOCI), net of tax. We classify our investments as current based on the nature of the investments and their availability for use 
in current operations. 

(c) Other-than-Temporary Impairments on Investments  When the fair value of a debt security is less than its amortized cost, it is 
deemed impaired, and we will assess whether the impairment is other than temporary. An impairment is considered other than 
temporary if (i) we have the intent to sell the security, (ii) it is more likely than not that we will be required to sell the security 
before recovery of the entire amortized cost basis, or (iii) we do not expect to recover the entire amortized cost basis of the 
security. If impairment is considered other than temporary based on condition (i) or (ii) described earlier, the entire difference 
between the amortized cost and the fair value of the debt security is recognized in earnings. If an impairment is considered other 
than temporary based on condition (iii), the amount representing credit losses (defined as the difference between the present 
value of the cash flows expected to be collected and the amortized cost basis of the debt security) will be recognized in earnings, 
and the amount relating to all other factors will be recognized in other comprehensive income (OCI). 

We recognize an impairment charge on publicly traded equity securities when a decline in the fair value of a security below the 
respective cost basis is judged to be other than temporary. We consider various factors in determining whether a decline in the 
fair value of these investments is other than temporary, including the length of time and extent to which the fair value of the 
security has been less than our cost basis, the financial condition and near-term prospects of the issuer, and our intent and ability 
to hold the investment for a period of time sufficient to allow for any anticipated recovery in market value.

Investments in privately held companies are included in other assets in the Consolidated Balance Sheets and are accounted for 
using either the cost or equity method. We monitor these investments for impairments and make reductions in carrying values 
if we determine that an impairment charge is required based primarily on the financial condition and near-term prospects of 
these companies.

68

(d) Inventories  Inventories are stated at the lower of cost or market. Cost is computed using standard cost, which approximates 
actual cost, on a first-in, first-out basis. We provide inventory write-downs based on excess and obsolete inventories determined 
primarily by future demand forecasts. The write-down is measured as the difference between the cost of the inventory and 
market based upon assumptions about future demand and charged to the provision for inventory, which is a component of cost 
of sales. At the point of the loss recognition, a new, lower cost basis for that inventory is established, and subsequent changes in 
facts and circumstances do not result in the restoration or increase in that newly established cost basis. In addition, we record 
a  liability  for  firm,  noncancelable,  and  unconditional  purchase  commitments  with  contract  manufacturers  and  suppliers  for 
quantities in excess of our future demand forecasts consistent with our valuation of excess and obsolete inventory. 

(e)  Allowance  for  Doubtful  Accounts  The  allowance  for  doubtful  accounts  is  based  on  our  assessment  of  the  collectibility 
of customer accounts. We regularly review the allowance by considering factors such as historical experience, credit quality, 
age of the accounts receivable balances, economic conditions that may affect a customer’s ability to pay, and expected default 
frequency rates. Trade receivables are written off at the point when they are considered uncollectible. 

(f) Financing Receivables and Guarantees  We provide financing arrangements, including leases, financed service contracts, 
and loans, for certain qualified end-user customers to build, maintain, and upgrade their networks. Lease receivables primarily 
represent sales-type and direct-financing leases. Leases have on average a four-year term and are usually collateralized by a 
security interest in the underlying assets. Loan receivables include customers financing purchases of our hardware, software 
and services and also may include additional funds for other costs associated with network installation and integration of our 
products and services. Loan receivables generally have terms of up to three years. Financed service contracts typically have 
terms of one to three years and primarily relate to technical support services. 

We determine the adequacy of our allowance for credit loss by assessing the risks and losses inherent in our financing receivables 
by portfolio segment. The portfolio segment is based on the types of financing offered by us to our customers: lease receivables, 
loan receivables, and financed service contracts.

We assess the allowance for credit loss related to financing receivables on either an individual or a collective basis. We consider 
various  factors  in  evaluating  lease  and  loan  receivables  and  the  earned  portion  of  financed  service  contracts  for  possible 
impairment  on  an  individual  basis.  These  factors  include  our  historical  experience,  credit  quality  and  age  of  the  receivable 
balances, and economic conditions that may affect a customer’s ability to pay. When the evaluation indicates that it is probable 
that all amounts due pursuant to the contractual terms of the financing agreement, including scheduled interest payments, are 
unable to be collected, the financing receivable is considered impaired. All such outstanding amounts, including any accrued 
interest, are assessed and reserved at the customer level. Our internal credit risk ratings are categorized as 1 through 10, with the 
lowest credit risk rating representing the highest quality financing receivables. Typically, we also consider financing receivables 
with a risk rating of 8 or higher to be impaired and will include them in the individual assessment for allowance. We evaluate 
the remainder of our financing receivables portfolio for impairment on a collective basis and record an allowance for credit loss 
at the portfolio segment level. When evaluating the financing receivables on a collective basis, we use historical default rates 
and expected default frequency rates published by major third-party credit-rating agencies as well as our own historical loss rate 
in the event of default, while also systematically giving effect to economic conditions, concentration of risk, and correlation.

Expected default frequency rates and historical default rates are published quarterly by major third-party credit-rating agencies, 
and the internal credit risk rating is derived by taking into consideration various customer-specific factors and macroeconomic 
conditions. These factors, which include the strength of the customer’s business and financial performance, the quality of the 
customer’s  banking  relationships,  our  specific  historical  experience  with  the  customer,  the  performance  and  outlook  of  the 
customer’s industry, the customer’s legal and regulatory environment, the potential sovereign risk of the geographic locations in 
which the customer is operating, and independent third-party evaluations, are updated regularly or when facts and circumstances 
indicate that an update is deemed necessary.

Financing receivables are written off at the point when they are considered uncollectible, and all outstanding balances, including 
any previously earned but uncollected interest income, will be reversed and charged against the allowance for credit loss. We do 
not typically have any partially written-off financing receivables.

Outstanding financing receivables that are aged 31 days or more from the contractual payment date are considered past due. 
We do not accrue interest on financing receivables that are considered impaired or more than 90 days past due unless either the 
receivable has not been collected due to administrative reasons or the receivable is well secured and in the process of collection. 
Financing receivables may be placed on nonaccrual status earlier if, in management’s opinion, a timely collection of the full 
principal  and  interest  becomes  uncertain.  After  a  financing  receivable  has  been  categorized  as  nonaccrual,  interest  will  be 
recognized when cash is received. A financing receivable may be returned to accrual status after all of the customer’s delinquent 
balances of principal and interest have been settled, and the customer remains current for an appropriate period.

69

We facilitate arrangements for third-party financing extended to channel partners, consisting of revolving short-term financing, 
generally with payment terms ranging from 60 to 90 days. In certain instances, these financing arrangements result in a transfer 
of our receivables to the third party. The receivables are derecognized upon transfer, as these transfers qualify as true sales, 
and  we  receive  a  payment  for  the  receivables  from  the  third  party  based  on  our  standard  payment  terms.  These  financing 
arrangements facilitate the working capital requirements of the channel partners, and, in some cases, we guarantee a portion 
of  these  arrangements.  We  also  provide  financing  guarantees  for  third-party  financing  arrangements  extended  to  end-user 
customers  related  to  leases  and  loans,  which  typically  have  terms  of  up  to  three  years.  We  could  be  called  upon  to  make 
payments under these guarantees in the event of nonpayment by the channel partners or end-user customers. Deferred revenue 
relating to these financing arrangements is recorded in accordance with revenue recognition policies or for the fair value of the 
financing guarantees.

(g) Depreciation and Amortization  Property and equipment are stated at cost, less accumulated depreciation or amortization, 
whenever  applicable.  Depreciation  and  amortization  expenses  for  property  and  equipment  were  approximately  $1.1  billion, 
$1.1 billion, and $1.0 billion for fiscal 2018, 2017, and 2016, respectively. Depreciation and amortization are computed using the 
straight-line method, generally over the following periods:

Asset Category
Buildings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Building improvements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer equipment and related software. . . . . . . . . . . . . . . . . . . . . . . .
Production, engineering, and other equipment  . . . . . . . . . . . . . . . . . . . .
Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and fixtures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Period
25 years
10 years
Shorter of remaining lease term or up to 10 years
30 to 36 months
Up to 5 years
Based on lease term
5 years

(h) Business Combinations  We allocate the fair value of the purchase consideration of our acquisitions to the tangible assets, 
liabilities, and intangible assets acquired, including in-process research and development (IPR&D), based on their estimated 
fair values. The excess of the fair value of purchase consideration over the fair values of these identifiable assets and liabilities 
is recorded as goodwill. IPR&D is initially capitalized at fair value as an intangible asset with an indefinite life and assessed for 
impairment thereafter. When an IPR&D project is completed, the IPR&D is reclassified as an amortizable purchased intangible 
asset  and  amortized  over  the  asset’s  estimated  useful  life.  Acquisition-related  expenses  and  related  restructuring  costs  are 
recognized separately from the business combination and are expensed as incurred. 

(i) Goodwill and Purchased Intangible Assets  Goodwill is tested for impairment on an annual basis in the fourth fiscal quarter 
and, when specific circumstances dictate, between annual tests. When impaired, the carrying value of goodwill is written down 
to  fair  value.  The  goodwill  impairment  test  involves  a  two-step  process.  The  first  step,  identifying  a  potential  impairment, 
compares the fair value of a reporting unit with its carrying amount, including goodwill. If the carrying value of the reporting 
unit exceeds its fair value, the second step would need to be conducted; otherwise, no further steps are necessary as no potential 
impairment exists. If necessary, the second step to measure the impairment loss would be to compare the implied fair value 
of the reporting unit goodwill with the carrying amount of that goodwill. Any excess of the reporting unit goodwill carrying 
value over the respective implied fair value is recognized as an impairment loss. Purchased intangible assets with finite lives are 
carried at cost, less accumulated amortization. Amortization is computed over the estimated useful lives of the respective assets. 
See “Long-Lived Assets” for our policy regarding impairment testing of purchased intangible assets with finite lives. Purchased 
intangible assets with indefinite lives are assessed for potential impairment annually or when events or circumstances indicate 
that their carrying amounts might be impaired. 

(j) Long-Lived Assets  Long-lived assets that are held and used by us are reviewed for impairment whenever events or changes 
in circumstances indicate that the carrying amount of such assets may not be recoverable. Determination of recoverability of 
long-lived assets is based on an estimate of the undiscounted future cash flows resulting from the use of the asset and its eventual 
disposition. Measurement of an impairment loss for long-lived assets that management expects to hold and use is based on the 
difference between the fair value of the asset and its carrying value. Long-lived assets to be disposed of are reported at the lower 
of carrying amount or fair value less costs to sell. 

(k) Fair Value  Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an 
orderly transaction between market participants at the measurement date. When determining the fair value measurements for 
assets and liabilities required or permitted to be either recorded or disclosed at fair value, we consider the principal or most 
advantageous market in which we would transact, and we also consider assumptions that market participants would use when 
pricing the asset or liability. 

70

The accounting guidance for fair value measurement requires an entity to maximize the use of observable inputs and minimize 
the use of unobservable inputs when measuring fair value. The standard establishes a fair value hierarchy based on the level 
of independent, objective evidence surrounding the inputs used to measure fair value. A financial instrument’s categorization 
within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The fair 
value hierarchy is as follows:

Level 1  applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities.

Level 2  applies to assets or liabilities for which there are inputs other than quoted prices that are observable for the asset or 
liability such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical assets or liabilities 
in  markets  with  insufficient  volume  or  infrequent  transactions  (less  active  markets);  or  model-derived  valuations  in  which 
significant inputs are observable or can be derived principally from, or corroborated by, observable market data. We use inputs 
such as actual trade data, benchmark yields, broker/dealer quotes, and other similar data, which are obtained from quoted market 
prices, independent pricing vendors, or other sources, to determine the ultimate fair value of assets or liabilities.

Level 3  applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant 
to the measurement of the fair value of the assets or liabilities. The fair values are determined based on model-based techniques 
such as discounted cash flow models using inputs that we could not corroborate with market data.

(l) Derivative Instruments  We recognize derivative instruments as either assets or liabilities and measure those instruments 
at fair value. The accounting for changes in the fair value of a derivative depends on the intended use of the derivative and the 
resulting designation. For a derivative instrument designated as a fair value hedge, the gain or loss is recognized in earnings 
in the period of change together with the offsetting loss or gain on the hedged item attributed to the risk being hedged. For a 
derivative instrument designated as a cash flow hedge, the effective portion of the derivative’s gain or loss is initially reported 
as a component of AOCI and subsequently reclassified into earnings when the hedged exposure affects earnings. The ineffective 
portion  of  the  gain  or  loss  is  reported  in  earnings  immediately.  For  a  derivative  instrument  designated  as  a  net  investment 
hedge of our foreign operations, the gain or loss is recorded in the cumulative translation adjustment within AOCI together 
with the offsetting loss or gain of the hedged exposure of the underlying foreign operations. Any ineffective portion of the net 
investment hedges is reported in earnings during the period of change. For derivative instruments that are not designated as 
accounting hedges, changes in fair value are recognized in earnings in the period of change. We record derivative instruments 
in the statements of cash flows to operating, investing, or financing activities consistent with the cash flows of the hedged item.

Hedge effectiveness for foreign exchange forward contracts used as cash flow hedges is assessed by comparing the change in 
the fair value of the hedge contract with the change in the fair value of the forecasted cash flows of the hedged item. Hedge 
effectiveness for equity forward contracts and foreign exchange net investment hedge forward contracts is assessed by comparing 
changes in fair value due to changes in spot rates for both the derivative and the hedged item. For foreign exchange option 
contracts, hedge effectiveness is assessed based on the hedging instrument’s entire change in fair value. Hedge effectiveness for 
interest rate swaps is assessed by comparing the change in fair value of the swap with the change in the fair value of the hedged 
item due to changes in the benchmark interest rate.

(m) Foreign Currency Translation  Assets and liabilities of non-U.S. subsidiaries that operate in a local currency environment, 
where that local currency is the functional currency, are translated to U.S. dollars at exchange rates in effect at the balance 
sheet date, with the resulting translation adjustments directly recorded to a separate component of AOCI. Income and expense 
accounts are translated at average exchange rates during the year. Remeasurement adjustments are recorded in other income 
(loss), net. The effect of foreign currency exchange rates on cash and cash equivalents was not material for any of the fiscal 
years presented. 

(n) Concentrations of Risk  Cash and cash equivalents are maintained with several financial institutions. Deposits held with 
banks may exceed the amount of insurance provided on such deposits. Generally, these deposits may be redeemed upon demand 
and are maintained with financial institutions with reputable credit and therefore bear minimal credit risk. We seek to mitigate 
our credit risks by spreading such risks across multiple counterparties and monitoring the risk profiles of these counterparties. 

We perform ongoing credit evaluations of our customers and, with the exception of certain financing transactions, do not require 
collateral from our customers. We receive certain of our components from sole suppliers. Additionally, we rely on a limited 
number of contract manufacturers and suppliers to provide manufacturing services for our products. The inability of a contract 
manufacturer or supplier to fulfill our supply requirements could materially impact future operating results.

(o) Revenue Recognition  We recognize revenue when persuasive evidence of an arrangement exists, delivery has occurred, 
the fee is fixed or determinable, and collectibility is reasonably assured. In instances where final acceptance of the product, 
system, or solution is specified by the customer, revenue is deferred until all acceptance criteria have been met. For hosting 
arrangements, we recognize revenue ratably over the hosting period, while usage revenue is recognized based on utilization. 
Software subscription revenue is deferred and recognized ratably over the subscription term upon delivery of the first product 

71

and commencement of the term. Technical support and consulting services revenue is deferred and recognized ratably over 
the period during which the services are to be performed, which is typically from one to three years. Transactional advanced 
services revenue is recognized upon delivery or completion of performance milestones.

We use distributors that typically stock inventory and sell to systems integrators, service providers, and other resellers. We refer 
to this as our two-tier sales to the end customer. Revenue from distributors is recognized based on a sell-through method using 
point-of-sale information provided by the distributors. Distributors and other partners participate in various rebate, cooperative 
marketing, and other incentive programs, and we maintain estimated accruals and allowances for these programs. The ending 
liability for these programs was included in other current liabilities, and the balance was $1.0 billion as of each of July 28, 2018 
and July 29, 2017. We accrue for warranty costs, sales returns, and other allowances based on our historical experience. Shipping 
and handling fees billed to customers are included in revenue, with the associated costs included in cost of sales.

Many of our products have both software and non-software components that function together to deliver the products’ essential 
functionality.  We  also  provide  technical  support  and  advanced  services.  We  have  a  broad  customer  base  that  encompasses 
virtually all types of public and private entities, including enterprise businesses, service providers, and commercial customers. 
Cisco and our salesforce are not organized by product divisions, and our products and services can be sold standalone or together 
in  various  combinations  across  our  geographic  segments  or  customer  markets.  For  example,  service  provider  arrangements 
are typically larger in scale with longer deployment schedules and involve the delivery of a variety of product technologies, 
including  high-end  routing,  video  and  network  management  software,  and  other  product  technologies  along  with  technical 
support and advanced services. Our enterprise and commercial arrangements are unique for each customer and smaller in scale 
and may include network infrastructure products such as routers and switches or collaboration technologies such as Unified 
Communications and Cisco TelePresence systems products along with technical support services.

We enter into revenue arrangements that may consist of multiple deliverables of our product and service offerings due to the 
needs of our customers. For example, a customer may purchase routing products along with a contract for technical support 
services.  This  arrangement  would  consist  of  multiple  elements,  with  the  products  delivered  in  one  reporting  period  and  the 
technical support services delivered across multiple reporting periods. Another customer may purchase networking products 
along with advanced service offerings, in which all the elements are delivered within the same reporting period. In addition, 
distributors purchase products or technical support services on a standalone basis for resale to an end user or for purposes of 
stocking  certain  products,  and  these  transactions  would  not  result  in  a  multiple-element  arrangement.  We  consider  several 
factors when reviewing multiple purchases made by the same customer within a short time frame in order to identify multiple-
element arrangements, including whether the deliverables are closely interrelated, whether the deliverables are essential to each 
other’s functionality, whether payment terms are linked, whether the customer is entitled to a refund or concession if another 
purchase is not completed satisfactorily, and/or whether the purchases were negotiated together as one overall arrangement.

In many instances, products are sold separately in standalone arrangements as customers may support the products themselves 
or  purchase  support  on  a  time-and-materials  basis.  Advanced  services  are  sometimes  sold  in  standalone  engagements  such 
as general consulting, network management, or security advisory projects, and technical support services are sold separately 
through  renewals  of  annual  contracts.  We  determine  our  vendor-specific  objective  evidence  (VSOE)  based  on  our  normal 
pricing and discounting practices for products or services when sold separately. VSOE determination requires that a substantial 
majority of the historical standalone transactions has the selling prices for a product or service that fall within a reasonably 
narrow pricing range, generally evidenced by approximately 80% of such historical standalone transactions falling within plus 
or minus 15% of the median rates. In addition, we consider the geographies in which the products or services are sold, major 
product and service groups and customer classifications, and other environmental or marketing variables in determining VSOE.

When we are not able to establish VSOE for all deliverables in an arrangement with multiple elements, which may be due to us 
infrequently selling each element separately, not pricing products within a narrow range, or only having a limited sales history, 
such as in the case of certain newly introduced product categories, we attempt to determine the selling price of each element 
based on third-party evidence of selling price (TPE). TPE is determined based on competitor prices for similar deliverables 
when sold separately. Generally, our go-to-market strategy differs from that of our peers, and our offerings contain a significant 
level of differentiation such that the comparable pricing of products with similar functionality cannot be obtained. Furthermore, 
we are unable to reliably determine what similar competitor products’ selling prices are on a standalone basis. Therefore, we are 
typically not able to determine TPE.

When we are unable to establish fair value  using  VSOE or  TPE, we use estimated selling prices  (ESP) in our allocation of 
arrangement consideration. The objective of ESP is to determine the price at which we would transact a sale if the product or 
service were regularly sold on a standalone basis. ESP is generally used for new or highly proprietary offerings and solutions or 
for offerings not priced within a reasonably narrow range. We determine ESP for a product or service by considering multiple 
factors,  including,  but  not  limited  to,  geographies,  market  conditions,  competitive  landscape,  internal  costs,  gross  margin 
objectives,  and  pricing  practices.  The  determination  of  ESP  is  made  through  consultation  with  and  formal  approval  by  our 
management, taking into consideration the go-to-market strategy.

72

We regularly review VSOE, TPE, and ESP and maintains internal controls over the establishment and updates of these estimates. 
There were no material impacts during fiscal 2018 from changes in VSOE, TPE, or ESP.

Our arrangements with multiple deliverables may include one or more software deliverables that are subject to the software 
revenue  recognition  guidance.  In  these  cases,  revenue  for  the  software  is  generally  recognized  upon  shipment  or  electronic 
delivery  and  granting  of  the  license.  The  revenue  for  these  multiple-element  arrangements  is  allocated  to  the  software 
deliverables and the non-software deliverables based on the relative selling prices of all of the deliverables in the arrangement 
using the hierarchy in the applicable accounting guidance. In the circumstances where we cannot determine VSOE or TPE of 
the selling price for all of the deliverables in the arrangement, including the software deliverables, ESP is used for the purposes 
of performing this allocation. VSOE is required to allocate the revenue between multiple software deliverables. If VSOE is 
available for the undelivered software elements, we apply the residual method; where VSOE is not available, software revenue is 
either recognized when all software elements have been delivered or recognized ratably when post-contract support is the only 
undelivered software element remaining.

(p)  Advertising  Costs  We  expense  all  advertising  costs  as  incurred.  Advertising  costs  included  within  sales  and  marketing 
expenses were approximately $166 million, $209 million, and $186 million for fiscal 2018, 2017, and 2016, respectively. 

(q) Share-Based Compensation Expense  We measure and recognize the compensation expense for all share-based awards made 
to employees and directors, including employee stock options, restricted stock units (RSUs), performance-based restricted stock 
units (PRSUs), and employee stock purchases related to the Employee Stock Purchase Plan (Employee Stock Purchase Rights) 
based on estimated fair values. The fair value of employee stock options is estimated on the date of grant using a lattice-binomial 
option-pricing model (Lattice-Binomial Model) or the Black-Scholes model, and for employee stock purchase rights we estimate 
the fair value using the Black-Scholes model. The fair value for time-based stock awards and stock awards that are contingent 
upon the achievement of financial performance metrics is based on the grant date share price reduced by the present value of 
the expected dividend yield prior to vesting. The fair value of market-based stock awards is estimated using an option-pricing 
model on the date of grant. Share-based compensation expense is reduced for forfeitures. 

(r) Software Development Costs  Software development costs, including costs to develop software sold, leased, or otherwise 
marketed,  that  are  incurred  subsequent  to  the  establishment  of  technological  feasibility  are  capitalized  if  significant.  Costs 
incurred during the application development stage for internal-use software are capitalized if significant. Capitalized software 
development costs are amortized using the straight-line amortization method over the estimated useful life of the applicable 
software. Such software development costs required to be capitalized have not been material to date. 

(s) Income Taxes  Income tax expense is based on pretax financial accounting income. Deferred tax assets and liabilities are 
recognized for the expected tax consequences of temporary differences between the tax bases of assets and liabilities and their 
reported amounts. Valuation allowances are recorded to reduce deferred tax assets to the amount that will more likely than not 
be realized. 

We account for uncertainty in income taxes using a two-step approach to recognizing and measuring uncertain tax positions. 
The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is 
more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, 
if any. The second step is to measure the tax benefit as the largest amount that is more than 50% likely of being realized upon 
settlement. We classify the liability for unrecognized tax benefits as current to the extent that we anticipate payment (or receipt) 
of cash within one year. Interest and penalties related to uncertain tax positions are recognized in the provision for income taxes.

(t)  Computation  of  Net  Income  per  Share  Basic  net  income  per  share  is  computed  using  the  weighted-average  number  of 
common shares outstanding during the period. Diluted net income per share is computed using the weighted-average number 
of common shares and dilutive potential common shares outstanding during the period. Diluted shares outstanding includes the 
dilutive effect of in-the-money options, unvested restricted stock, and restricted stock units. The dilutive effect of such equity 
awards is calculated based on the average share price for each fiscal period using the treasury stock method. Under the treasury 
stock method, the amount the employee must pay for exercising stock options and the amount of compensation cost for future 
service that we have not yet recognized are collectively assumed to be used to repurchase shares. 

(u)  Consolidation  of  Variable  Interest  Entities  We  use  a  qualitative  approach  in  assessing  the  consolidation  requirement  for 
variable interest entities. The approach focuses on identifying which enterprise has the power to direct the activities that most 
significantly impact the variable interest entity’s economic performance and which enterprise has the obligation to absorb losses 
or the right to receive benefits from the variable interest entity. In the event that we are the primary beneficiary of a variable 
interest entity, the assets, liabilities, and results of operations of the variable interest entity will be included in our Consolidated 
Financial Statements. 

73

(v) Use of Estimates  The preparation of financial statements and related disclosures in conformity with accounting principles 
generally accepted in the United States requires management to make estimates and judgments that affect the amounts reported 
in the Consolidated Financial Statements and accompanying notes. Estimates are used for the following, among others:

 ▪

 ▪

 ▪

 ▪

 ▪

 ▪

 ▪

Revenue recognition

Allowances for accounts receivable, sales returns, and financing receivables

Inventory valuation and liability for purchase commitments with contract manufacturers and suppliers

Loss contingencies and product warranties

Fair value measurements and other-than-temporary impairments

Goodwill and purchased intangible asset impairments

Income taxes

The actual results experienced by us may differ materially from management’s estimates.

(w) New Accounting Updates Recently Adopted

Share-Based Compensation  In March 2016, the FASB issued an accounting standard update that impacts the accounting for 
share-based payment transactions, including income tax consequences, classification of awards as either equity or liabilities, 
and classification on the Consolidated Statements of Cash Flows. We adopted this accounting standard update beginning the 
first quarter of fiscal 2018 on a prospective basis. This resulted in an overall decrease in the effective tax rate for fiscal 2018 due 
to recognition of excess tax benefits from share-based compensation. The application of this accounting standard update did not 
have a material impact on our Consolidated Financial Statements.

Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income  In February 2018, the FASB issued an 
accounting standard update that allows companies to reclassify from AOCI to retained earnings stranded tax effects resulting 
from the enactment of the Tax Cuts and Jobs Act (the “Tax Act”). The guidance is effective January 1, 2019 with early adoption 
permitted. We early adopted this accounting standard update in the third quarter of fiscal 2018 and elected not to reclassify prior 
periods. Adoption of this standard resulted in a decrease of $45 million to retained earnings due to the reclassification from 
AOCI to retained earnings.

(x) Recent Accounting Standards or Updates Not Yet Effective as of Fiscal Year End

Revenue Recognition  In May 2014, the FASB issued ASC 606, a new accounting standard related to revenue recognition. ASC 
606 will supersede  nearly all U.S. GAAP on  revenue recognition and  eliminate industry-specific  guidance. The underlying 
principle of ASC 606 is to recognize revenue when a customer obtains control of promised goods or services at an amount 
that reflects the consideration that is expected to be received in exchange for those goods or services. It also requires increased 
disclosures including the nature, amount, timing, and uncertainty of revenues and cash flows related to contracts with customers.

ASC 606 allows two methods of adoption: i) retrospectively to each prior period presented (“full retrospective method”), or ii) 
retrospectively with the cumulative effect recognized in retained earnings as of the date of adoption (“modified retrospective 
method”). We will adopt ASC 606 using the modified retrospective method at the beginning of our first quarter of fiscal 2019.

We are in process of finalizing our new accounting policies, systems, processes, and internal controls necessary to support the 
requirements of ASC 606. We have substantially completed our assessment of the financial statement impact of ASC 606, the 
impacts of which are as discussed below.

74

ASC 606 will primarily impact our revenue recognition for software arrangements and sales to two-tier distributors. In both 
areas,  the  new  standard  will  accelerate  the  recognition  of  revenue.  The  table  below  details  the  timing  of  when  revenue  is 
typically recognized under the current revenue standard compared to the timing of when revenue will typically be recognized 
under ASC 606 for these major areas:

Current Revenue Standard New Revenue Standard

Software arrangements:

Perpetual software licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Term software licenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security software licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enterprise license agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software support services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software-as-a-service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Two-tier distribution  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upfront
Ratable
Ratable
Ratable
Ratable
Ratable
Sell-Through

Upfront
Upfront
Ratable
Upfront
Ratable
Ratable
Sell-In

In addition to the above revenue recognition timing impacts, ASC 606 requires incremental contract acquisition costs (such as 
sales commissions) for customer contracts to be capitalized and amortized over the contract term. Currently, these costs are 
expensed as incurred.

Upon adopting ASC 606 at the beginning of fiscal 2019, our cumulative effect adjustment will increase retained earnings by 
approximately $2.3 billion. This cumulative effect adjustment is primarily driven by a reduction to our deferred product revenue 
of approximately $2.8 billion, of which $1.3 billion relates to our recurring software and subscription offers, $0.6 billion relates 
to two-tier distribution, and the remainder relates to non-recurring software, services and other adjustments. In addition to the 
adjustment to deferred product revenue, other adjustments at transition include adjustments to accounts receivable, inventories, 
other current and noncurrent assets, and other liabilities. The adjustment to other current and noncurrent assets is primarily for 
capitalized incremental contract acquisitions costs and the establishment of contract assets. The cumulative effect adjustment is 
recorded net of tax with the direct tax effect recorded primarily as a reduction of deferred tax assets. We also expect to record 
in the first quarter of fiscal 2019 a net indirect tax benefit to our provision for income taxes related to intercompany adjustments 
associated with the new standard. See Critical Accounting Estimates, “Revenue Recognition” for further discussion on the fiscal 
2019 revenue impacts of ASC 606.

Financial Instruments  In January 2016, the FASB issued an accounting standard update that changes the accounting for equity 
investments,  financial  liabilities  under  the  fair  value  option,  and  the  presentation  and  disclosure  requirements  for  financial 
instruments. We will adopt this accounting standard update in the first quarter of fiscal 2019. The most significant impact of this 
accounting standard update for us is that it will require the remeasurement of investments that are not accounted for under the 
equity method at fair value at the end of each reporting period with the changes recorded to the income statement. We estimate 
an increase to retained earnings of approximately $0.3 billion upon adoption of the accounting standard at the beginning of fiscal 
2019. The adjustment is primarily driven by a reclassification of net unrealized gains (losses), net of tax on available-for-sale 
equity investments from accumulated other comprehensive income, and an increase related to our privately held investments. 
We expect that this accounting standard update will increase the variability of other income (loss), net in future periods.

Income Taxes on Intra-Entity Transfers of Assets  In October 2016, the FASB issued an accounting standard update that requires 
recognition of the income tax consequences of intra-entity transfers of assets (other than inventory) at the transaction date. We 
will adopt this accounting standard update in the first quarter of fiscal 2019 on a modified retrospective basis. We estimate 
an increase to retained earnings of approximately $1.3 billion upon adoption of the accounting standard at the beginning of 
fiscal 2019. The increase to retained earnings reflects estimated changes to deferred tax assets and other assets related to the 
recognition of income tax effects of intra-entity asset transfers (other than inventory) that occurred prior to the adoption date. 
The ongoing impact of this standard will be facts and circumstances dependent on any transactions within its scope.

Classification of Cash Flow Elements  In August 2016, the FASB issued an accounting standard update related to the classification 
of certain cash receipts and cash payments on the statement of cash flows. We will adopt this accounting standard update in the 
first quarter of fiscal 2019 on a retrospective basis. We do not expect that this accounting standard update will have a material 
impact on our Consolidated Statements of Cash Flows.

Restricted Cash in Statement of Cash Flow  In November 2016, the FASB issued an accounting standard update that provides 
guidance on the classification and presentation of changes in restricted cash and cash equivalents in the statement of cash flows. 
We will adopt this accounting standard update in the first quarter of fiscal 2019 using a retrospective transition method for each 
period presented. We do not expect this accounting update will have a material impact, though it will change the presentation of 
the Consolidated Statements of Cash Flows.

75

Definition  of  a  Business  In  January  2017,  the  FASB  issued  an  accounting  standard  update  that  clarifies  the  definition  of  a 
business to help companies evaluate whether acquisition or disposal transactions should be accounted for as asset groups or as 
businesses. We will adopt this accounting standard update beginning in the first quarter of fiscal 2019 on a prospective basis. 
The impact of this accounting standard update will be fact dependent, but we expect that some transactions that were previously 
accounted for as business combinations or disposal transactions will be accounted for as asset purchases or asset sales under the 
accounting standard update.

Simplifying the Test for Goodwill Impairment  In January 2017, the FASB issued an accounting standard update that removes 
Step  2  of  the  goodwill  impairment  test,  which  requires  the  assessment  of  fair  value  of  individual  assets  and  liabilities  of  a 
reporting unit to measure goodwill impairments. Goodwill impairment will now be the amount by which a reporting unit’s 
carrying value exceeds its fair value. We will early adopt this standard in the first quarter of fiscal 2019 on a prospective basis. 
We do not expect this accounting standard update will have a material impact on our Consolidated Financial Statements.

Leases  In February 2016, the FASB issued an accounting standard update, as well as subsequent amendments, related to leases 
requiring lessees to recognize operating and financing lease liabilities on the balance sheet, as well as corresponding right-of-
use assets. The new lease standard also makes some changes to lessor accounting and aligns key aspects of the lessor accounting 
model with the revenue recognition standard. In addition, disclosures will be required to enable users of financial statements to 
assess the amount, timing, and uncertainty of cash flows arising from leases. The accounting standard update will be effective 
for us beginning in the first quarter of fiscal 2020 on a modified retrospective basis, and early adoption is permitted. We are 
currently evaluating the impact of this accounting standard update on our Consolidated Financial Statements.

Credit Losses of Financial Instruments  In June 2016, the FASB issued an accounting standard update that requires measurement 
and  recognition  of  expected  credit  losses  for  financial  assets  held  based  on  historical  experience,  current  conditions,  and 
reasonable and supportable forecasts that affect the collectibility of the reported amount. The accounting standard update will be 
effective for us beginning in the first quarter of fiscal 2021 on a modified retrospective basis, and early adoption in fiscal 2020 is 
permitted. We are currently evaluating the impact of this accounting standard update on our Consolidated Financial Statements.

3.  Acquisitions and Divestitures

(a)  Acquisition Summary

We completed eight acquisitions during fiscal 2018. A summary of the allocation of the total purchase consideration is presented 
as follows (in millions):

Fiscal 2018
Viptela . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Springpath  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BroadSoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Accompany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Others (four in total) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Purchase
Consideration

Purchased
Intangible
Assets

Net Tangible
Assets
Acquired
(Liabilities
Assumed)
(18)
(11)
353
6
4
334

497 $
248
2,179
222
72
3,218 $

$

$

Goodwill
335
99
1,396
161
26
2,017

180 $
160
430
55
42
867 $

On July 31, 2017, we completed our acquisition of privately held Viptela Inc. (“Viptela”), a provider of software-defined wide area 
networking products. Revenue from the Viptela acquisition has been included in our Infrastructure Platforms product category.

On September 22, 2017, we completed our acquisition of privately held Springpath, Inc. (“Springpath”), a hyperconvergence 
software company. Revenue from the Springpath acquisition has been included in our Infrastructure Platforms product category.

On February 1, 2018, we completed our acquisition of publicly held BroadSoft, Inc. (“BroadSoft”), a cloud calling and contact 
center solutions company. Revenue from the BroadSoft acquisition has been included in our Applications product category.

On May 10, 2018, we completed our acquisition of privately held Accompany, a provider of an AI-driven relationship intelligence 
platform. Results from the Accompany acquisition will be included in our Applications product category.

76

The total purchase consideration related to our acquisitions completed during fiscal 2018 consisted of cash consideration and 
vested share-based awards assumed. The total cash and cash equivalents acquired from these acquisitions was approximately 
$187 million.

Fiscal 2017 Acquisitions

Allocation of the purchase consideration for acquisitions completed in fiscal 2017 is summarized as follows (in millions):

Fiscal 2017
CloudLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
AppDynamics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
MindMeld  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Others (four in total)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Net Tangible
Assets
Acquired
(Liabilities
Assumed)

Purchased
Intangible
Assets

Goodwill

Purchase
Consideration

249 $

3,258
104
26
3,637 $

— $

(175)
(11)
—
(186) $

36 $
785
51
6
878 $

213
2,648
64
20
2,945

On August 1, 2016, we acquired privately held CloudLock Inc. (“CloudLock”), a provider of cloud security that specializes 
in  cloud  access  security  broker  technology  that  provides  enterprises  with  visibility  and  analytics  around  user  behavior  and 
sensitive data in cloud services. Revenue from the CloudLock acquisition has been included in our Security product category.

On  March  17,  2017,  we  acquired  privately  held  AppDynamics,  Inc.  (“AppDynamics”),  an  application  intelligence  software 
company.  AppDynamics’s  cloud  application  and  business  monitoring  platform  is  designed  to  enable  companies  to  improve 
application  and  business  performance.  With  the  AppDynamics  acquisition,  we  seek  to  provide  end-to-end  visibility  and 
intelligence from the customer’s network through to the application. Product revenue from the AppDynamics acquisition has 
been included in our Other product category.

On May 26, 2017, we acquired privately held MindMeld, Inc. (“MindMeld”), an artificial intelligence (AI) company. MindMeld’s 
unique AI platform enables customers to build intelligent and human-like conversational interfaces for any application or device. 
Revenue from the MindMeld acquisition has been included in our Collaboration product category.

The total purchase consideration related to our acquisitions completed during fiscal 2017 consisted of cash consideration and 
vested share-based awards assumed. The total cash and cash equivalents acquired from these acquisitions was approximately 
$138 million.

Fiscal 2016 Acquisitions

In fiscal 2016, we completed 12 acquisitions for total purchase consideration of $3.4 billion.

(b)  Pending Divestiture of Service Provider Video Software Solutions Business

In the fourth quarter of fiscal 2018, we announced a definitive agreement to sell our Service Provider Video Software Solutions 
(“SPVSS”) business. As of July 28, 2018, this business had tangible assets of approximately $175 million (primarily comprised 
of  accounts  receivables,  inventories  and  various  other  current  and  long-term  assets)  and  net  intangible  assets  and  goodwill 
(based  on  relative  fair  value)  of  $300  million.  In  addition,  the  business  had  total  liabilities  of  approximately  $320  million 
(primarily comprised of deferred revenue and various other current and long-term liabilities). These assets and liabilities were 
held for sale and were not presented separately as the amounts were not material to the Consolidated Balance Sheet. We expect 
to have an immaterial financial statement impact from this transaction upon closing. The transaction is expected to close in the 
first half of fiscal 2019, subject to customary closing conditions and regulatory approvals.

(c)  Pending Acquisition of Duo Security

On August 2, 2018, we announced our intent to acquire Duo Security, Inc., the leading provider of unified access security and 
multi-factor authentication delivered through the cloud. Integrating our network, device and cloud security platforms with Duo 
Security’s zero-trust authentication and access products is designed to enable customers to easily and securely connect users to 
any application on any networked device.

Under the terms of the agreement, we have agreed to pay approximately $2.35 billion in cash and assumed equity awards to acquire 
Duo Security. The acquisition is expected to close during the first quarter of fiscal 2019 subject to customary closing conditions and 
regulatory approvals. Upon close of the acquisition, revenue from Duo Security will be included in our Security product category.

77

(d)  Other Acquisition and Divestiture Information

Total transaction costs related to our acquisition and divestiture activities during fiscal 2018, 2017, and 2016 were $41 million, 
$10  million,  and  $32  million,  respectively.  These  transaction  costs  were  expensed  as  incurred  in  G&A  expenses  in  the 
Consolidated Statements of Operations.

Our purchase price allocation for acquisitions completed during recent periods is preliminary and subject to revision as additional 
information about fair value of assets and liabilities becomes available. Additional information that existed as of the acquisition 
date but at that time was unknown to us, may become known to us during the remainder of the measurement period, a period 
not to exceed 12 months from the acquisition date. Adjustments in the purchase price allocation may require a recasting of the 
amounts allocated to goodwill retroactive to the period in which the acquisition occurred.

The  goodwill  generated  from  our  acquisitions  completed  during  fiscal  2018  is  primarily  related  to  expected  synergies.  The 
goodwill is generally not deductible for income tax purposes.

The Consolidated Financial Statements include the operating results of each acquisition from the date of acquisition. Pro forma 
results  of  operations  for  the  acquisitions  completed  during  fiscal  2018,  2017,  and  2016  have  not  been  presented  because  the 
effects of the acquisitions, individually and in the aggregate, were not material to our financial results.

We completed two divestitures during fiscal 2018. The financial statement impact of these divestitures was not material for 
fiscal 2018.

4.  Goodwill and Purchased Intangible Assets

(a)  Goodwill

The following tables present the goodwill allocated to our reportable segments as of July 28, 2018 and July 29, 2017, as well as 
the changes to goodwill during fiscal 2018 and 2017 (in millions):

Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
APJC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
APJC  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

Balance at

July 29, 2017 Acquisitions
$

18,691 $
7,057
4,018
29,766 $

1,355 $
491
171
2,017 $

Balance at

July 30, 2016 Acquisitions
$

16,529 $
6,269
3,827
26,625 $

2,042 $
740
163
2,945 $

Other

Balance at
July 28, 2018
19,998
7,529
4,179
31,706

(48) $
(19)
(10)
(77) $

Other

Balance at
July 29, 2017
18,691
7,057
4,018
29,766

120 $
48
28
196 $

“Other”  in  the  tables  above  primarily  consists  of  divestitures,  foreign  currency  translation,  as  well  as  immaterial  purchase 
accounting adjustments.

78

(b)  Purchased Intangible Assets

The following tables present details of our intangible assets acquired through acquisitions completed during fiscal 2018 and 2017 
(in millions, except years):

TECHNOLOGY

FINITE LIVES
CUSTOMER
RELATIONSHIPS

INDEFINITE
LIVES

OTHER

IPR&D

TOTAL

Fiscal 2018
Viptela . . . . . . . . . . . . . . . 
Springpath  . . . . . . . . . . . 
BroadSoft  . . . . . . . . . . . . 
Accompany . . . . . . . . . . . 
Others (four in total) . . . 
Total . . . . . . . . . . . . . . 

Fiscal 2017
CloudLock . . . . . . . . . . . . 
AppDynamics  . . . . . . . . . 
MindMeld  . . . . . . . . . . . . 
Others (four in total)  . . . . 
Total  . . . . . . . . . . . . . . 

Weighted-
Average Useful 
Life (in Years)

5.0 $
4.0
4.0
4.0
3.9

Amount
144
157
255
55
39
650

$

Weighted-
Average Useful
Life (in Years)

6.0 $
—
6.0
—
4.0

Amount
35
—
169
—
3
207

$

Weighted-
Average Useful
Life (in Years)

Amount

Amount

1.0 $
—
2.0
—
—

$

1 $
—
6
—
—
7 $

Amount
180
160
430
55
42
867

— $
3
—
—
—
3 $

TECHNOLOGY

FINITE LIVES
CUSTOMER 
RELATIONSHIPS

INDEFINITE 
LIVES

OTHER

IPR&D

TOTAL

Weighted-
Average Useful
Life (in Years)

6.0 $
4.0
4.0
3.0

Amount
32
525
51
6
614

$

Weighted-
Average Useful
Life (in Years)

4.0 $
7.0
1.0
—

Amount
3
235
—
—
238

$

Weighted-
Average Useful
Life (in Years)

Amount

Amount

1.5 $
2.3
—
—

$

1 $

25
—
—
26 $

Amount
36
785
51
6
878

— $
—
—
—
— $

The following tables present details of our purchased intangible assets (in millions):

July 28, 2018
Purchased intangible assets with finite lives:

Technology  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total purchased intangible assets with finite lives . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In-process research and development, with indefinite lives . . . . . . . . . . . . . . . . . . . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 29, 2017
Purchased intangible assets with finite lives:

Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Customer relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total purchased intangible assets with finite lives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
In-process research and development, with indefinite lives . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Gross

Accumulated 
Amortization

Net

$

$

$

$

3,711 $
1,538
63
5,312
103
5,415 $

(1,888) $
(937)
(38)
(2,863)
—
(2,863) $

1,823
601
25
2,449
103
2,552

Gross

Accumulated
Amortization

Net

3,182 $
1,353
82
4,617
111
4,728 $

(1,386) $
(765)
(38)
(2,189)
—
(2,189) $

1,796
588
44
2,428
111
2,539

Purchased intangible assets include intangible assets acquired through acquisitions as well as through direct purchases or licenses.

79

Impairment  charges  related  to  purchased  intangible  assets  were  approximately  $1  million,  $47  million,  and  $74  million  for 
fiscal 2018, fiscal 2017, and fiscal 2016, respectively. Impairment charges were as a result of declines in estimated fair value 
resulting from the reduction or elimination of expected future cash flows associated with certain of our technology and IPR&D 
intangible assets.

The following table presents the amortization of purchased intangible assets (in millions):

Years Ended
Amortization of purchased intangible assets:  

July 28, 2018

July 29, 2017

July 30, 2016

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Operating expenses

Amortization of purchased intangible assets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

640 $

556 $

221
—
861 $

259
38
853 $

577

303
—
880

The  estimated  future  amortization  expense  of  purchased  intangible  assets  with  finite  lives  as  of  July  28,  2018  is  as  follows 
(in millions):

Fiscal Year
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Amount
714
667
475
222
82
37

80

5.  Restructuring and Other Charges

We initiated a restructuring plan during fiscal 2018 (the “Fiscal 2018 Plan”), in order to realign our organization and enable 
further investment in key priority areas. The total pretax charges are estimated to be approximately $300 million. In connection 
with the Fiscal 2018 Plan, we incurred charges of $108 million during fiscal 2018. These aggregate pretax charges are primarily 
cash-based and consist of employee severance and other one-time termination benefits, and other associated costs. We expect 
the Fiscal 2018 Plan to be substantially completed in fiscal 2019.

We announced a restructuring plan in August 2016 (the “Fiscal 2017 Plan”), in order to reinvest in our key priority areas. In 
connection with the Fiscal 2017 Plan, we incurred cumulative charges of $1.0 billion, which were primarily cash-based and 
consisted of employee severance and other one-time termination benefits, and other associated costs. We completed the Fiscal 
2017 Plan in fiscal 2018.

We announced a restructuring action in August 2014 (the “Fiscal 2015 Plan”), in order to realign our workforce towards key 
growth  areas  of  our  business  such  as  data  center,  software,  security,  and  cloud.  In  connection  with  this  plan,  we  incurred 
cumulative charges of approximately $756 million. We completed the Fiscal 2015 Plan at the end of fiscal 2016.

The following table summarizes the activities related to the restructuring and other charges, as discussed above (in millions):

Liability as of July 25, 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-cash items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liability as of July 30, 2016. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-cash items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liability as of July 29, 2017. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash payments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-cash items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liability as of July 28, 2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Other

FISCAL 2017 AND
PRIOR YEAR PLANS
Employee 
Severance
60
$
225
(264)
—
21
625
(569)
(3)
74
227
(262)
2
41

29
43
(15)
(33)
24
131
(37)
(75)
43
23
(35)
(18)
13

$

$

$

FISCAL 2018 PLAN

Employee 
Severance
$

Other
— $ — $
—
—
—
—
—
—
—
—
92
(73)
—
19

—
—
—
—
—
—
—
—
16
(2)
(14)
$ — $

Total

89
268
(279)
(33)
45
756
(606)
(78)
117
358
(372)
(30)
73

In addition to the above amounts, we incurred $2 million credit of restructuring and other charges within cost of sales during 
fiscal 2016.

81

6.  Balance Sheet Details

The following tables provide details of selected balance sheet items (in millions):

Inventories:

Raw materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Work in process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Finished goods:  

Distributor inventory and deferred cost of sales  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Manufactured finished goods  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total finished goods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Service-related spares  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Demonstration systems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Property and equipment, net:  

Gross property and equipment:

Land, buildings, and building and leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . 
Computer equipment and related software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Production, engineering, and other equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Operating lease assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Furniture and fixtures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total gross property and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less: accumulated depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Deferred revenue:

Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Product:  

Deferred revenue related to recurring software and subscription offers. . . . . . . . . . . . . . . . 
Other product deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total product deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Reported as:  

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noncurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 28, 2018

July 29, 2017

$

$

$

$

$

423
—

443
689
1,132
258
33
1,846

4,710
1,085
5,734
356
358
12,243
(9,237)
3,006

$

$

$

289
1

451
552
1,003
300
23
1,616

4,926
1,258
5,707
356
572
12,819
(9,497)
3,322

$

11,431

$

11,302

6,120
2,134
8,254
19,685

11,490
8,195
19,685

4,971
2,221
7,192
18,494

10,821
7,673
18,494

$

$

$

$

$

$

82

7.  Financing Receivables and Operating Leases

(a)  Financing Receivables

Financing receivables primarily consist of lease receivables, loan receivables, and financed service contracts. Lease receivables 
represent sales-type and direct-financing leases resulting from the sale of Cisco's and complementary third-party products and 
are typically collateralized by a security interest in the underlying assets. Lease receivables consist of arrangements with terms 
of  four  years  on  average.  Loan  receivables  represent  financing  arrangements  related  to  the  sale  of  our  hardware,  software, 
and services, which may include additional funding for other costs associated with network installation and integration of our 
products and services. Loan receivables generally have terms of up to three years. Financed service contracts include financing 
receivables related to technical support and advanced services. Revenue related to the technical support services is typically 
deferred and included in deferred service revenue and is recognized ratably over the period during which the related services are 
to be performed, which typically ranges from one to three years.

A summary of our financing receivables is presented as follows (in millions):

July 28, 2018
Gross . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Residual value  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Lease
Receivables
2,688
164
(141)
(135)
2,576

Loan
Receivables
4,999
$
—
—
(60)
4,939

$

Reported as:

Current  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Noncurrent  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1,249
1,327
2,576

$

$

2,376
2,563
4,939

July 29, 2017
Gross  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Residual value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Lease
Receivables
2,784
173
(145)
(162)
2,650

Loan
Receivables
4,560
$
—
—
(103)
4,457

$

Reported as:

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Noncurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1,301
1,349
2,650

$

$

2,104
2,353
4,457

Financed Service
Contracts

$

$

$

$

2,326
—
—
(10)
2,316

1,324
992
2,316

Financed Service
Contracts

$

$

$

$

2,517
—
—
(30)
2,487

1,451
1,036
2,487

Total
10,013
164
(141)
(205)
9,831

4,949
4,882
9,831

Total

9,861
173
(145)
(295)
9,594

4,856
4,738
9,594

$

$

$

$

$

$

$

$

Future minimum lease payments to Cisco on lease receivables as of July 28, 2018 are summarized as follows (in millions):

Fiscal Year
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amount

1,311
745
415
177
12
28
2,688

$

$

Actual cash collections may differ from the contractual maturities due to early customer buyouts, refinancings, or defaults.

83

(b)  Credit Quality of Financing Receivables

Gross receivables, excluding residual value, less unearned income categorized by our internal credit risk rating as of July 28, 
2018 and July 29, 2017 are summarized as follows (in millions):

July 28, 2018
Lease receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Loan receivables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financed service contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 29, 2017
Lease receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Loan receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financed service contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

INTERNAL CREDIT RISK RATING

1 to 4

5 to 6

7 and Higher

Total

1,294 $
3,184
1,468
5,946 $

1,199 $
1,752
835
3,786 $

54 $
63
23
140 $

2,547
4,999
2,326
9,872

INTERNAL CREDIT RISK RATING

1 to 4

5 to 6

7 and Higher

Total

1,408 $
2,865
1,593
5,866 $

1,181 $
1,516
902
3,599 $

50 $
179
22
251 $

2,639
4,560
2,517
9,716

We determine the adequacy of our allowance for credit loss by assessing the risks and losses inherent in our financing receivables 
by portfolio segment. The portfolio segment is based on the types of financing offered by us to our customers, which consist of 
the following: lease receivables, loan receivables, and financed service contracts.

Our  internal  credit  risk  ratings  of  1  through  4  correspond  to  investment-grade  ratings,  while  credit  risk  ratings  of  5  and 
6 correspond to non-investment grade ratings. Credit risk ratings of 7 and higher correspond to substandard ratings.

In circumstances when collectibility is not deemed reasonably assured, the associated revenue is deferred in accordance with 
our  revenue  recognition  policies,  and  the  related  allowance  for  credit  loss,  if  any,  is  included  in  deferred  revenue.  We  also 
record deferred revenue associated with financing receivables when there are remaining performance obligations, as we do for 
financed service contracts.

The following tables present the aging analysis of gross receivables, excluding residual value and less unearned income as of 
July 28, 2018 and July 29, 2017 (in millions):

July 28, 2018
Lease receivables  . . . . . . . . . . . . . . .  $
Loan receivables. . . . . . . . . . . . . . . . 
Financed service contracts  . . . . . . . 

Total . . . . . . . . . . . . . . . . . . . . . . .  $

July 29, 2017
Lease receivables . . . . . . . . . . . . . . . .  $
Loan receivables  . . . . . . . . . . . . . . . . 
Financed service contracts  . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . .  $

DAYS PAST DUE 
(INCLUDES BILLED AND UNBILLED)

31 - 60

61 - 90

91+

Total 
Past Due

Current

Total

Nonaccrual 
Financing 
Receivables

72 $

104
138
314 $

27 $
55
78
160 $

155 $
252
304
711 $

254 $
411
520
1,185 $

2,293 $
4,588
1,806
8,687 $

2,547 $
4,999
2,326
9,872 $

DAYS PAST DUE 
(INCLUDES BILLED AND UNBILLED)

31 - 60

61 - 90

91+

Total 
Past Due

Current

Total

Nonaccrual 
Financing 
Receivables

160 $
230
160
550 $

60 $
48
77
185 $

216 $
259
523
998 $

436 $
537
760
1,733 $

2,203 $
4,023
1,757
7,983 $

2,639 $
4,560
2,517
9,716 $

Impaired 
Financing 
Receivables
9
30
3
42

9 $
30
3
42 $

Impaired 
Financing 
Receivables
14
43
2
59

14 $
43
18
75 $

Past due financing receivables are those that are 31 days or more past due according to their contractual payment terms. The data 
in the preceding tables is presented by contract, and the aging classification of each contract is based on the oldest outstanding 
receivable, and therefore past due amounts also include unbilled and current receivables within the same contract. The balances 
of either unbilled or current financing receivables included in the category of 91 days plus past due for financing receivables 
were $503 million and $666 million as of July 28, 2018 and July 29, 2017, respectively.

84

As of July 28, 2018, we had financing receivables of $182 million, net of unbilled or current receivables, that were in the category 
of 91 days plus past due but remained on accrual status as they are well secured and in the process of collection. Such balance 
was $315 million as of July 29, 2017.

(c)  Allowance for Credit Loss Rollforward

The allowances for credit loss and the related financing receivables are summarized as follows (in millions):

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

Allowance for credit loss as of July 29, 2017  . . . . . . . . . . . . . . . . . . . . 
Provisions (benefits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for credit loss as of July 28, 2018 . . . . . . . . . . . . . . . . . . . . 

Allowance for credit loss as of July 30, 2016 . . . . . . . . . . . . . . . . . . . . . . 
Provisions (benefits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for credit loss as of July 29, 2017 . . . . . . . . . . . . . . . . . . . . . . 

Allowance for credit loss as of July 25, 2015 . . . . . . . . . . . . . . . . . . . . . . 
Provisions (benefits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for credit loss as of July 30, 2016 . . . . . . . . . . . . . . . . . . . . . . 

(d)  Operating Leases

Lease 
Receivables
162
$
(26)
(1)
—
135

$

Lease 
Receivables
230
$
(25)
(37)
(6)
162

$

Lease 
Receivables
259
$
(13)
(10)
(6)
230

$

Loan 
Receivables
103
$
(43)
(5)
5
60

$

Loan 
Receivables
97
$
7
(11)
10
103

$

Loan 
Receivables
87
$
13
—
(3)
97

$

$

$

30
(20)
—
—
10

$

$

48
(17)
(1)
—
30

$

$

36
17
(5)
—
48

Total

295
(89)
(6)
5
205

Total

375
(35)
(49)
4
295

Total

382
17
(15)
(9)
375

$

$

$

$

$

$

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

We provide financing of certain equipment through operating leases, and the amounts are included in property and equipment 
in the Consolidated Balance Sheets. Amounts relating to equipment on operating lease assets and the associated accumulated 
depreciation are summarized as follows (in millions):

Operating lease assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 28, 2018
356
(238)
118

July 29, 2017
356
$
(212)
144

$

Minimum future rentals on noncancelable operating leases as of July 28, 2018 are summarized as follows (in millions):

Fiscal Year
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Amount
166
97
34
2
1
300

85

8. 

Investments

(a)  Summary of Available-for-Sale Investments

The following tables summarize our available-for-sale investments (in millions):

July 28, 2018
Fixed income securities:

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
Losses

Fair 
Value

U.S. government securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. government agency securities   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-U.S. government and agency securities . . . . . . . . . . . . . . . . . . . . . .
Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . .
Total fixed income securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Publicly traded equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

7,318 $
732
209
27,765
1,488
37,512
372

$ 37,884 $

— $
—
—
44
—
44
233
277 $

(43) $
(5)
(1)
(445)
(53)
(547)
—
(547) $

7,275
727
208
27,364
1,435
37,009
605
37,614

July 29, 2017
Fixed income securities:

Amortized 
Cost

Gross 
Unrealized 
Gains

Gross 
Unrealized 
Losses

Fair  
Value

U.S. government securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. government agency securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-U.S. government and agency securities. . . . . . . . . . . . . . . . . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total fixed income securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Publicly traded equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 19,880 $
2,057
389
31,626
2,037
996
60
57,045
1,180
$ 58,225 $

3 $
—
—
202
3
—
—
208
554
762 $

(60) $
(5)
(1)
(93)
(17)
—
—
(176)
(27)
(203) $

19,823
2,052
388
31,735
2,023
996
60
57,077
1,707
58,784

Net unsettled investment sales as of July 28, 2018 and July 29, 2017 were $1.5 billion and $30 million, respectively and were 
included in other current assets and other current liabilities.

Non-U.S.  government  and  agency  securities  include  agency  and  corporate  debt  securities  that  are  guaranteed  by 
non-U.S. governments.

(b)  Gains and Losses on Available-for-Sale Investments

The  following  table  presents  the  gross  realized  gains  and  gross  realized  losses  related  to  our  available-for-sale 
investments (in millions):

Years Ended
Gross realized gains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross realized losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
628
(341)
287

July 29, 2017
114
$
(201)

July 30, 2016
152
$
(153)
(1)

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

$

(87) $

The  following  table  presents  the  realized  net  gains  and  losses  related  to  our  available-for-sale  investments  by  security 
type (in millions):

Years Ended
Net gains/(losses) on investments in publicly traded equity securities  . . . . . . . . . . . .  $
Net gains/(losses) on investments in fixed income securities. . . . . . . . . . . . . . . . . . . . 

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 28, 2018
529
(242)
287

July 29, 2017
$

July 30, 2016
33
(34)
(1)

(45) $
(42)
(87) $

$

86

The following tables present the breakdown of the available-for-sale investments with gross unrealized losses and the duration 
that those losses had been unrealized at July 28, 2018 and July 29, 2017 (in millions):

July 28, 2018
Fixed income securities:

U.S. government securities  . . . . . . . . . . . . 
U.S. government agency securities . . . . . . 
Non-U.S. government and 
agency securities. . . . . . . . . . . . . . . . . . . . . 
Corporate debt securities  . . . . . . . . . . . . . 
U.S. agency mortgage-backed securities . . . 
Total fixed income securities . . . . . . . . 
Publicly traded equity securities  . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . 

July 29, 2017
Fixed income securities:

U.S. government securities  . . . . . . . . . . . . . 
U.S. government agency securities  . . . . . . . 
Non-U.S. government and 
agency securities  . . . . . . . . . . . . . . . . . . . . . 
Corporate debt securities . . . . . . . . . . . . . . . 
U.S. agency mortgage-backed securities . . . 
Total fixed income securities . . . . . . . . . 
Publicly traded equity securities . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . 

UNREALIZED LOSSES
 LESS THAN 12 MONTHS 

UNREALIZED LOSSES  
12 MONTHS OR GREATER

TOTAL

Gross 
Unrealized 
Losses

Fair Value

Gross 
Unrealized 
Losses

Gross 
Unrealized 
Losses

Fair Value

Fair Value

$

2,966 $
206

(20) $
(2)

4,303 $
521

(23) $
(3)

7,269 $
727

105
16,990
826
21,093
—

$ 21,093 $

(1)
(344)
(24)
(391)
—
(391) $

103
3,511
581
9,019
—
9,019 $

—
(101)
(29)
(156)
—
(156) $

208
20,501
1,407
30,112
—
30,112 $

(43)
(5)

(1)
(445)
(53)
(547)
—
(547)

UNREALIZED LOSSES
 LESS THAN 12 MONTHS 

UNREALIZED LOSSES  
12 MONTHS OR GREATER

TOTAL

Gross 
Unrealized 
Losses

Fair Value

Gross 
Unrealized 
Losses

Gross 
Unrealized 
Losses

Fair Value

Fair Value

$ 14,962 $
1,791

(55) $
(4)

771 $
130

(5) $
(1)

15,733 $
1,921

368
9,487
1,485
28,093
122

$ 28,215 $

(1)
(92)
(16)
(168)
(27)
(195) $

—
101
38
1,040
—
1,040 $

—
(1)
(1)
(8)
—
(8) $

368
9,588
1,523
29,133
122
29,255 $

(60)
(5)

(1)
(93)
(17)
(176)
(27)
(203)

For fiscal 2018, the realized net losses for available-for-sale investments included impairment charges of $52 million. These 
impairment charges related primarily to publicly traded equity securities and were due to a decline in the fair value of those 
securities below their cost basis that were determined to be other than temporary. For fiscal 2017, the realized net losses related to 
available-for-sale investments included impairment charges of $74 million, primarily related to publicly traded equity securities. 
These impairment charges were due to a decline in the fair value of those securities below their cost basis that were determined 
to be other than temporary. For fiscal 2016, the realized net losses related to available-for-sale investments included impairment 
charges of $3 million for fixed income securities.

As  of  July  28,  2018,  for  available-for-sale  investments  that  were  in  unrealized  loss  positions,  we  have  determined  that  no 
additional other-than-temporary impairments were required to be recognized.

87

(c)  Maturities of Fixed Income Securities

The following table summarizes the maturities of our fixed income securities at July 28, 2018 (in millions):

Less than 1 year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Due in 1 to 2 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Due in 2 to 5 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Due after 5 years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mortgage-backed securities with no single maturity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

12,361 $
7,573
14,290
1,800
1,488
37,512 $

12,316
7,514
14,012
1,732
1,435
37,009

Amortized Cost

Fair Value

Actual maturities may differ from the contractual maturities because borrowers may have the right to call or prepay certain 
obligations.  The  remaining  contractual  principal  maturities  for  mortgage-backed  securities  were  allocated  assuming 
no prepayments.

(d)  Securities Lending

We periodically engage in securities lending activities with certain of our available-for-sale investments. These transactions 
are accounted for as a secured lending of the securities, and the securities are typically loaned only on an overnight basis. The 
average daily balance of securities lending for fiscal 2018 and 2017 was $0.3 billion and $0.7 billion, respectively. We require 
collateral equal to at least 102% of the fair market value of the loaned security and that the collateral be in the form of cash or 
liquid, high-quality assets. We engage in these secured lending transactions only with highly creditworthy counterparties, and 
the associated portfolio custodian has agreed to indemnify us against collateral losses. We did not experience any losses in 
connection with the secured lending of securities during the periods presented. As of July 28, 2018 and July 29, 2017, we had no 
outstanding securities lending transactions.

(e)  Investments in Privately Held Companies

The  carrying  value  of  our  investments  in  privately  held  companies  was  included  in  other  assets.  For  such  investments  that 
were accounted for under the equity and cost method as of July 28, 2018 and July 29, 2017, the amounts are summarized in the 
following table (in millions):

Equity method investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Cost method investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 28, 2018

July 29, 2017
124
859
983

118 $
978
1,096 $

For additional information on impairment charges related to investments in privately held companies, see Note 9.

Variable Interest Entities  In the ordinary course of business, we have investments in privately held companies and provide 
financing to certain customers. These privately held companies and customers may be considered to be variable interest entities. 
We  evaluate  on  an  ongoing  basis  our  investments  in  these  privately  held  companies  and  our  customer  financings  and  have 
determined that as of July 28, 2018, except as disclosed herein, there were no variable interest entities required to be consolidated 
in our Consolidated Financial Statements.

As of July 28, 2018, the carrying value of our investments in privately held companies was $1.1 billion, of which $531 million 
of such investments are considered to be in variable interest entities which are unconsolidated. In addition, we have additional 
funding commitments of $223 million related to these investments, some of which are based on the achievement of certain 
agreed-upon milestones, and some of which are required to be funded on demand. The carrying value of these investments and 
the additional funding commitments collectively represent our maximum exposure related to these variable interest entities.

88

9.  Fair Value

(a)  Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis were as follows (in millions):

JULY 28, 2018  
FAIR VALUE MEASUREMENTS

JULY 29, 2017  
FAIR VALUE MEASUREMENTS

Level 1

Level 2

Total
Balance

Level 1

Level 2

Total
Balance

Assets:
Cash equivalents:

Money market funds  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,890 $
U.S. government securities  . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—
—
—

— $
—
—
—

6,890 $ 9,567 $

—
—
—

—
—
—

— $ 9,567
139
139
160
160
25
25

Available-for-sale investments:

U.S. government securities  . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. government agency securities  . . . . . . . . . . . . . . . . . . . . .
Non-U.S. government and agency securities. . . . . . . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . . . . . . . . . . . . . . . .
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Publicly traded equity securities  . . . . . . . . . . . . . . . . . . . . . . .
Derivative assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19,823
— 19,823
2,052
2,052
—
388
388
—
31,735
— 31,735
2,023
2,023
—
996
996
—
60
60
—
— 1,707
1,707
149
149
—
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 7,495 $ 37,011 $ 44,506 $ 11,274 $ 57,550 $ 68,824

7,275
—
727
—
208
—
— 27,364
1,435
—
—
—
—
—
—
605
2
—

7,275
727
208
27,364
1,435
—
—
605
2

Liabilities:

Derivative liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $

74 $
74 $

74 $
74 $

— $
— $

4 $
4 $

4
4

We classify our cash equivalents and available-for-sale investments within Level 1 or Level 2 in the fair value hierarchy because 
we use quoted prices in active markets or alternative pricing sources and models using market observable inputs to determine 
their fair value. Our derivative instruments are classified as Level 2, as they are not actively traded and are valued using pricing 
models that use observable market inputs. We did not have any transfers between Level 1 and Level 2 fair value measurements 
during the periods presented.

89

(b)  Assets Measured at Fair Value on a Nonrecurring Basis

The following table presents gains and losses on assets that were measured at fair value on a nonrecurring basis(in millions):

Investments in privately held companies (impaired) . . . . . . . . . . . . . . . . . . . . . .  $
Purchased intangible assets (impaired) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Property held for sale - land and buildings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Gains (losses) on assets no longer held at end of fiscal year . . . . . . . . . . . . . . . . 

Total gains (losses) for nonrecurring measurements . . . . . . . . . . . . . . . . . . .  $

TOTAL GAINS (LOSSES) FOR THE YEARS ENDED
July 29, 2017
(175)
$
(47)
(30)
(2)
(254)

July 30, 2016
(57)
$
(74)
—
(10)
(141)

July 28, 2018
(56)
(1)
20
(6)
(43)

$

$

These assets were measured at fair value due to events or circumstances we identified as having significant impact on their 
fair value during the respective periods. To arrive at the valuation of these assets, we consider any significant changes in the 
financial metrics and economic variables and also use third-party valuation reports to assist in the valuation as necessary.

The fair value measurement of the impaired investments was classified as Level 3 because significant unobservable inputs were 
used in the valuation due to the absence of quoted market prices and inherent lack of liquidity. Significant unobservable inputs, 
which included financial metrics of comparable private and public companies, financial condition and near-term prospects of 
the investees, recent financing activities of the investees, and the investees’ capital structure as well as other economic variables, 
reflected  the  assumptions  market  participants  would  use  in  pricing  these  assets.  The  impairment  charges,  representing  the 
difference between the net book value and the fair value as a result of the evaluation, were recorded to other income (loss), net. 
The remaining carrying value of the investments that were impaired was $57 million and $81 million as of July 28, 2018 and 
July 29, 2017, respectively.

The fair value for purchased intangibles assets measured at fair value on a nonrecurring basis was categorized as Level 3 due 
to the use of significant unobservable inputs in the valuation. Significant unobservable inputs that were used included expected 
revenues and net income related to the assets and the expected life of the assets. The difference between the estimated fair value 
and the carrying value of the assets was recorded as an impairment charge, which was included in product cost of sales and 
operating expenses as applicable. See Note 4. The remaining carrying value of the specific purchased intangible assets that were 
impaired was zero and $63 million as of July 28, 2018 and July 29, 2017, respectively.

The fair value of property held for sale was measured with the assistance of third-party valuation models, which used discounted 
cash flow techniques as part of their analysis. The fair value measurement was categorized as Level 3, as significant unobservable 
inputs were used in the valuation report. The impairment charges as a result of the valuations, which represented the difference 
between the fair value less cost to sell and the carrying amount of the assets held for sale, was included in restructuring and other 
charges. The remaining carrying value of the property held for sale that was impaired was zero and $5 million as of July 28, 
2018 and July 29, 2017, respectively.

(c)  Other Fair Value Disclosures

The  carrying  value  of  our  investments  in  privately  held  companies  that  were  accounted  for  under  the  cost  method  was 
$978 million and $859 million as of July 28, 2018 and July 29, 2017, respectively. It was not practicable to estimate the fair value 
of this portfolio.

The fair value of our short-term loan receivables and financed service contracts approximates their carrying value due to their 
short duration. The aggregate carrying value of our long-term loan receivables and financed service contracts as of July 28, 2018 
and July 29, 2017 was $3.6 billion and $3.4 billion, respectively. The estimated fair value of our long-term loan receivables and 
financed service contracts approximates their carrying value. We use significant unobservable inputs in determining discounted 
cash flows to estimate the fair value of our long-term loan receivables and financed service contracts, and therefore they are 
categorized as Level 3.

As of July 28, 2018 and July 29, 2017, the estimated fair value of our short-term debt approximates its carrying value due to the 
short maturities. As of July 28, 2018, the fair value of our senior notes and other long-term debt was $26.4 billion, with a carrying 
amount of $25.6 billion. This compares to a fair value of $32.1 billion and a carrying amount of $30.5 billion as of July 29, 2017. 
The fair value of the senior notes and other long-term debt was determined based on observable market prices in a less active 
market and was categorized as Level 2 in the fair value hierarchy.

90

10.  Borrowings

(a)  Short-Term Debt

The following table summarizes our short-term debt (in millions, except percentages):

Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total short-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

5,238
—
5,238

3.46% $

—

$

4,747
3,245
7,992

Amount

Effective Rate

Amount

Effective Rate
1.66%
1.16%

July 28, 2018

July 29, 2017

We have a short-term debt financing program of up to $10.0 billion through the issuance of commercial paper notes. We use the 
proceeds from the issuance of commercial paper notes for general corporate purposes.

The effective rates for the short- and long-term debt include the interest on the notes, the accretion of the discount, the issuance 
costs, and, if applicable, adjustments related to hedging.

91

(b)  Long-Term Debt

The following table summarizes our long-term debt (in millions, except percentages):

Maturity Date

Amount

Effective Rate

Amount

Effective Rate

July 28, 2018

July 29, 2017

Senior notes:

Floating-rate notes:

Three-month LIBOR plus 0.60% . . . . . . .  February 21, 2018
Three-month LIBOR plus 0.31% . . . . . . . 
June 15, 2018
Three-month LIBOR plus 0.50% . . . . . . .  March 1, 2019
Three-month LIBOR plus 0.34% . . . . . . .  September 20, 2019

$

—
—
500
500

— $
—
2.86%
2.71%

1,000
900
500
500

Fixed-rate notes:

June 15, 2018

January 15, 2020
June 15, 2020

1.40%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 28, 2018
1.65%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
4.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 15, 2019
1.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 28, 2019
2.125%  . . . . . . . . . . . . . . . . . . . . . . . . . . .  March 1, 2019
1.40%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  September 20, 2019
4.45%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2.45%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 28, 2021
2.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  March 4, 2021
1.85%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  September 20, 2021
3.00%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 28, 2023
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  September 20, 2023
3.625%  . . . . . . . . . . . . . . . . . . . . . . . . . . .  March 4, 2024
3.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
June 15, 2025
2.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 28, 2026
2.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  September 20, 2026
5.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  February 15, 2039
January 15, 2040
5.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unaccreted discount/issuance costs  . . . . . . . . . . 
Hedge accounting fair value adjustments . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . 

June 15, 2022

Reported as:
Short-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . 

—
—
2,000
1,000
1,750
1,500
2,500
1,500
2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
25,750
(116)
(65)
$ 25,569

$

5,238
20,331
$ 25,569

—
—
5.17%
1.67%
2.71%
1.48%
4.52%
2.54%
2.30%
2.86%
1.90%
3.11%
2.68%
2.27%
2.98%
3.27%
3.01%
2.55%
6.11%
5.67%

1,250
1,600
2,000
1,000
1,750
1,500
2,500
1,500
2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
30,500
(136)
108
$ 30,472

$

4,747
25,725
$ 30,472

1.84%
1.62%
1.76%
1.66%

1.47%
1.72%
4.96%
1.67%
1.84%
1.48%
3.84%
2.54%
2.30%
2.00%
1.90%
2.26%
2.68%
2.27%
2.12%
2.43%
3.01%
2.55%
6.11%
5.67%

We entered into interest rate swaps in prior periods with an aggregate notional amount of $6.75 billion designated as fair value 
hedges of certain of our fixed-rate senior notes. These swaps convert the fixed interest rates of the fixed-rate notes to floating 
interest rates based on the London InterBank Offered Rate (LIBOR). The gains and losses related to changes in the fair value 
of the interest rate swaps substantially offset changes in the fair value of the hedged portion of the underlying debt that are 
attributable to the changes in market interest rates. For additional information, see Note 11.

Interest is payable semiannually on each class of the senior fixed-rate notes and payable quarterly on the floating-rate notes. 
Each of the senior fixed-rate notes is redeemable by us at any time, subject to a make-whole premium. The senior notes rank at 
par with the commercial paper notes that have been issued in the future pursuant to our short-term debt financing program, as 
discussed above under “(a) Short-Term Debt.” As of July 28, 2018, we were in compliance with all debt covenants.

92

As of July 28, 2018, future principal payments for long-term debt, including the current portion, are summarized as follows 
(in millions):

Fiscal Year
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Amount

5,250
6,000
3,000
2,500
500
8,500
25,750

(c)  Credit Facility

On May 15, 2015, we entered into a credit agreement with certain institutional lenders that provides for a $3.0 billion unsecured 
revolving credit facility that is scheduled to expire on May 15, 2020. Any advances under the credit agreement will accrue interest 
at rates that are equal to, based on certain conditions, either (i) the highest of (a) the Federal Funds rate plus 0.50%, (b) Bank of 
America’s “prime rate” as announced from time to time, or (c) LIBOR, or a comparable or successor rate that is approved by the 
Administrative Agent (“Eurocurrency Rate”), for an interest period of one-month plus 1.00%, or (ii) the Eurocurrency Rate, plus 
a margin that is based on our senior debt credit ratings as published by Standard & Poor’s Financial Services, LLC and Moody’s 
Investors Service, Inc., provided that in no event will the Eurocurrency Rate be less than zero. We may also, upon agreement 
of either the then-existing lenders or additional lenders not currently parties to the agreement, increase the commitments under 
the credit facility by up to an additional $2.0 billion and/or extend the expiration date of the credit facility up to May 15, 2022.

This credit agreement requires that we comply with certain covenants, including that we maintain an interest coverage ratio as 
defined in the agreement. As of July 28, 2018, we were in compliance with the required interest coverage ratio and the other 
covenants, and we had not borrowed any funds under the credit facility.

11.  Derivative Instruments

(a)  Summary of Derivative Instruments

We use derivative instruments primarily to manage exposures to foreign currency exchange rate, interest rate, and equity price 
risks. Our primary objective in holding derivatives is to reduce the volatility of earnings and cash flows associated with changes 
in foreign currency exchange rates, interest rates, and equity prices. Our derivatives expose us to credit risk to the extent that the 
counterparties may be unable to meet the terms of the agreement. We do, however, seek to mitigate such risks by limiting our 
counterparties to major financial institutions. In addition, the potential risk of loss with any one counterparty resulting from this 
type of credit risk is monitored. Management does not expect material losses as a result of defaults by counterparties.

The fair values of our derivative instruments and the line items on the Consolidated Balance Sheets to which they were recorded 
are summarized as follows (in millions):

DERIVATIVE ASSETS
July 28,
2018

Balance Sheet Line Item

July 29,
2017

DERIVATIVE LIABILITIES

Balance Sheet Line Item

July 28,
2018

July 29,
2017

Derivatives designated as hedging instruments:

Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other current assets
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . .  Other current assets
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . .  Other assets
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Derivatives not designated as hedging instruments:

Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other current assets
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

1 $
—
—
1

1
1
2 $

46 Other current liabilities
— Other current liabilities
102 Other long-term liabilities
148

$

1 Other current liabilities
1
149

$

— $
10
62
72

2
2
74 $

1
—
—
1

3
3
4

93

The effects of our cash flow and net investment hedging instruments on other comprehensive income (OCI) and the Consolidated 
Statements of Operations are summarized as follows (in millions):

GAINS (LOSSES) RECOGNIZED
IN OCI ON DERIVATIVES FOR
THE YEARS ENDED (EFFECTIVE PORTION)

GAINS (LOSSES) RECLASSIFIED FROM
AOCI INTO INCOME FOR
THE YEARS ENDED (EFFECTIVE PORTION)

July 28,
2018

July 29,
2017

July 30,
2016

Line Item in Statements 
of Operations

July 28,
2018

July 29,
2017

July 30,
2016

Derivatives designated as cash flow 
hedging instruments:

Foreign currency derivatives . . . . $

20 $

22 $ 

(66) Operating expenses . . . . . . $

Total  . . . . . . . . . . . . . . . . . . . . $

20 $

22 $ 

(66)

Total  . . . . . . . . . . . . . . . $

Cost of sales — service . . .

52 $
16
68 $

(59) $ 
(20)
(79) $ 

(15)
(5)
(20)

Derivatives designated as net 
investment hedging instruments:

Foreign currency derivatives . . . . $

(1) $

(15) $ 

16 Other income (loss), net. . . $ — $ — $ —

As of July 28, 2018, we estimate that approximately $1 million of net derivative gains related to our cash flow hedges included 
in AOCI will be reclassified into earnings within the next 12 months when the underlying hedged item impacts earnings.

The  effect  on  the  Consolidated  Statements  of  Operations  of  derivative  instruments  designated  as  fair  value  hedges  and  the 
underlying hedged items is summarized as follows (in millions):

Derivatives Designated as Fair Value 
Hedging Instruments
Interest rate derivatives  . . . . . . . . . . . .   Interest expense

Line Item in Statements 
of Operations

GAINS (LOSSES) ON
DERIVATIVE INSTRUMENTS
FOR THE YEARS ENDED
July 29,
2017
$ (275)

July 28,
2018
$ (174)

July 30,
2016

GAINS (LOSSES) RELATED
TO HEDGED ITEMS FOR
THE YEARS ENDED
July 29,
2017

July 28,
2018

July 30,
2016

$ 175 $ 173 $

271 $ (169)

The effect on the Consolidated Statements of Operations of derivative instruments not designated as hedges is summarized as 
follows (in millions):

Derivatives Not Designated as Hedging Instruments
Foreign currency derivatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other income (loss), net
Total return swaps—deferred compensation  . . . . . . . . . . . . . . . . Operating expenses

Line Item in Statements of Operations

Cost of sales — product
Cost of sales — service
Other income (loss), net
Equity derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other income (loss), net

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The notional amounts of our outstanding derivatives are summarized as follows (in millions):

GAINS (LOSSES) FOR
THE YEARS ENDED
July 29,
2017

July 30,
2016

July 28,
2018

$ (24) $
50
1
3
(11)
(4)
15

$

$

13 $ (19)
6
53
—
2
1
3
—
—
13
11
1
82 $

Derivatives designated as hedging instruments:

Foreign currency derivatives—cash flow hedges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net investment hedging instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

147 $

6,750
250

1,696
6,750
351

Derivatives not designated as hedging instruments:

Foreign currency derivatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total return swaps—deferred compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2,298
566
10,011 $

2,258
535
11,590

July 28, 2018

July 29, 2017

94

(b)  Offsetting of Derivative Instruments

We present our derivative instruments at gross fair values in the Consolidated Balance Sheets. However, our master netting 
and other similar arrangements with the respective counterparties allow for net settlement under certain conditions, which are 
designed to reduce credit risk by permitting net settlement with the same counterparty. To further limit credit risk, we also enter 
into collateral security arrangements related to certain derivative instruments whereby cash is posted as collateral between the 
counterparties based on the fair market value of the derivative instrument. Information related to these offsetting arrangements 
is summarized as follows (in millions):

GROSS AMOUNTS OFFSET IN THE
CONSOLIDATED BALANCE SHEET
Gross Amounts
Offset

Gross Amounts
Recognized

Net Amounts
Presented

Gross Derivative
Amounts

GROSS AMOUNTS NOT OFFSET IN THE
CONSOLIDATED BALANCE SHEET
BUT WITH LEGAL RIGHTS TO OFFSET

July 28, 2018
Derivatives assets  . . . . . . . . . . . . . . . $
Derivatives liabilities   . . . . . . . . . . . $

2 $
74 $

— $
— $

2 $
74 $

Cash Collateral Net Amount
—
— $
19
(53) $

(2) $
(2) $

GROSS AMOUNTS OFFSET IN THE
CONSOLIDATED BALANCE SHEET

GROSS AMOUNTS NOT OFFSET IN THE
CONSOLIDATED BALANCE SHEET
BUT WITH LEGAL RIGHTS TO OFFSET

July 29, 2017
Derivatives assets . . . . . . . . . . . . . . . . $
Derivatives liabilities  . . . . . . . . . . . . . $

Gross Amounts
Recognized

Gross Amounts
Offset

Net Amounts
Presented

Gross Derivative
Amounts

149 $
4 $

— $
— $

149 $
4 $

Cash Collateral Net Amount
64
(81) $
—
— $

(4) $
(4) $

(c)  Foreign Currency Exchange Risk

We conduct business globally in numerous currencies. Therefore, we are exposed to adverse movements in foreign currency 
exchange rates. To limit the exposure related to foreign currency changes, we enter into foreign currency contracts. We do not 
enter into such contracts for speculative purposes.

We may hedge forecasted foreign currency transactions related to certain revenues, operating expenses and service cost of sales 
with currency options and forward contracts. These currency options and forward contracts, designated as cash flow hedges, 
generally have maturities of less than 24 months. We assess effectiveness based on changes in total fair value of the derivatives. 
The effective portion of the derivative instrument’s gain or loss is initially reported as a component of AOCI and subsequently 
reclassified  into  earnings  when  the  hedged  exposure  affects  earnings.  The  ineffective  portion,  if  any,  of  the  gain  or  loss  is 
reported in earnings immediately. During the fiscal years presented, we did not discontinue any cash flow hedges for which it 
was probable that a forecasted transaction would not occur.

We enter into foreign exchange forward and option contracts to reduce the short-term effects of foreign currency fluctuations on 
assets and liabilities such as foreign currency receivables, including long-term customer financings, investments, and payables. 
These derivatives are not designated as hedging instruments. Gains and losses on the contracts are included in other income 
(loss), net, and substantially offset foreign exchange gains and losses from the remeasurement of intercompany balances or other 
current assets, investments, or liabilities denominated in currencies other than the functional currency of the reporting entity.

We hedge certain net investments in our foreign operations with forward contracts to reduce the effects of foreign currency 
fluctuations on our net investment in those foreign subsidiaries. These derivative instruments generally have maturities of up 
to six months.

(d)  Interest Rate Risk

Interest Rate Derivatives, Investments  Our primary objective for holding fixed income securities is to achieve an appropriate 
investment return consistent with preserving principal and managing risk. To realize these objectives, we may utilize interest 
rate swaps or other derivatives designated as fair value or cash flow hedges. As of July 28, 2018 and July 29, 2017, we did not 
have any outstanding interest rate derivatives related to our fixed income securities.

95

Interest Rate Derivatives Designated as Fair Value Hedges, Long-Term Debt  In fiscal 2018, we did not enter into any interest 
rate swaps. In prior fiscal years, we entered into interest rate swaps designated as fair value hedges related to fixed-rate senior 
notes that are due in fiscal 2019 through 2025. Under these interest rate swaps, we receive fixed-rate interest payments and make 
interest payments based on LIBOR plus a fixed number of basis points. The effect of such swaps is to convert the fixed interest 
rates of the senior fixed-rate notes to floating interest rates based on LIBOR. The gains and losses related to changes in the fair 
value of the interest rate swaps are included in interest expense and substantially offset changes in the fair value of the hedged 
portion of the underlying debt that are attributable to the changes in market interest rates. The fair value of the interest rate swaps 
were reflected in other assets and other current and long-term liabilities.

(e)  Equity Price Risk

We may hold equity securities for strategic purposes or to diversify our overall investment portfolio. The publicly traded equity 
securities  in  our  portfolio  are  subject  to  price  risk.  To  manage  our  exposure  to  changes  in  the  fair  value  of  certain  equity 
securities, we have periodically entered into equity derivatives that are designated as fair value hedges. The changes in the value 
of the hedging instruments are included in other income (loss), net, and offset the change in the fair value of the underlying 
hedged investment. In addition, we periodically enter into equity derivatives that are not designated as accounting hedges. The 
changes in the fair value of these derivatives are also included in other income (loss), net.

We are also exposed to variability in compensation charges related to certain deferred compensation obligations to employees. 
Although  not  designated  as  accounting  hedges,  we  utilize  derivatives  such  as  total  return  swaps  to  economically  hedge 
this exposure.

(f)  Hedge Effectiveness

For the fiscal years presented, amounts excluded from the assessment of hedge effectiveness were not material for fair value, 
cash flow, and net investment hedges. In addition, hedge ineffectiveness for fair value, cash flow, and net investment hedges was 
not material for any of the fiscal years presented.

12.  Commitments and Contingencies

(a)  Operating Leases

We lease office space in many U.S. locations. Outside the United States, larger leased sites include sites in Belgium, Canada, 
China, Germany, India, Israel, Japan, Mexico, Poland, and the United Kingdom. We also lease equipment and vehicles. Future 
minimum lease payments under all noncancelable operating leases with an initial term in excess of one year as of July 28, 2018 
are as follows (in millions):

Fiscal Year
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amount
392
293
190
138
96
111
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,220

Rent expense for office space and equipment totaled $442 million, $403 million, and $385 million in fiscal 2018, 2017, and 
2016, respectively.

(b)  Purchase Commitments with Contract Manufacturers and Suppliers

We purchase components from a variety of suppliers and use several contract manufacturers to provide manufacturing services 
for our products. During the normal course of business, in order to manage manufacturing lead times and help ensure adequate 
component supply, we enter into agreements with contract manufacturers and suppliers that either allow them to procure inventory 
based upon criteria as defined by us or establish the parameters defining our requirements. A significant portion of our reported 
purchase commitments arising from these agreements consists of firm, noncancelable, and unconditional commitments. Certain 
of these purchase commitments with contract manufacturers and suppliers relate to arrangements to secure long-term pricing 
for certain product components for multi-year periods. In certain instances, these agreements allow us the option to cancel, 
reschedule, and adjust our requirements based on our business needs prior to firm orders being placed.

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The following table summarizes our purchase commitments with contract manufacturers and suppliers (in millions):

Commitments by Period
Less than 1 year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 to 3 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 to 5 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018
5,407
$
710
360
6,477

$

July 29, 2017
4,620
$
20
—
4,640

$

We record a liability for firm, noncancelable, and unconditional purchase commitments for quantities in excess of our future 
demand forecasts consistent with the valuation of our excess and obsolete inventory. As of July 28, 2018 and July 29, 2017, 
the  liability  for  these  purchase  commitments  was  $159  million  and  $162  million,  respectively,  and  was  included  in  other 
current liabilities.

(c)  Other Commitments

In  connection  with  our  acquisitions,  we  have  agreed  to  pay  certain  additional  amounts  contingent  upon  the  achievement  of 
certain agreed-upon technology, development, product, or other milestones or upon the continued employment with Cisco of 
certain employees of the acquired entities.

The following table summarizes the compensation expense related to acquisitions (in millions):

Compensation expense related to acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 28, 2018
203

July 29, 2017
212
$

July 30, 2016
282
$

As of July 28, 2018, we estimated that future cash compensation expense of up to $352 million may be required to be recognized 
pursuant to the applicable business combination agreements.

In fiscal 2012, we made an investment in Insieme, an early stage company focused on research and development in the data 
center  market.  This  investment  included  $100  million  of  funding  and  a  license  to  certain  of  our  technology.  During  fiscal 
2014, we acquired the remaining interests in Insieme, at which time the former noncontrolling interest holders became eligible 
to  receive  up  to  two  milestone  payments,  which  were  determined  using  agreed-upon  formulas  based  primarily  on  revenue 
for  certain  of  Insieme’s  products.  The  former  noncontrolling  interest  holders  earned  the  maximum  amount  related  to  these 
two milestone payments and were paid approximately $441 million during fiscal 2017. We recorded compensation expense of 
$47 million and $160 million during fiscal 2017 and fiscal 2016, respectively, related to these milestone payments.

We also have certain funding commitments, primarily related to our investments in privately held companies and venture funds, 
some of which are based on the achievement of certain agreed-upon milestones, and some of which are required to be funded 
on demand. The funding commitments were $223 million and $216 million as of July 28, 2018 and July 29, 2017, respectively.

(d)  Product Warranties

The following table summarizes the activity related to the product warranty liability (in millions):

Balance at beginning of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Provisions for warranties issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Adjustments for pre-existing warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Divestiture  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Balance at end of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 28, 2018
407
582
(38)
(592)
—
359

July 29, 2017
414
$
691
(21)
(677)
—
407

$

July 30, 2016
449
$
715
(8)
(714)
(28)
414

$

We accrue for warranty costs as part of our cost of sales based on associated material product costs, labor costs for technical 
support staff, and associated overhead. Our products are generally covered by a warranty for periods ranging from 90 days to 
five years, and for some products we provide a limited lifetime warranty.

(e)  Financing and Other Guarantees

In the ordinary course of business, we provide financing guarantees for various third-party financing arrangements extended 
to channel partners and end-user customers. Payments under these financing guarantee arrangements were not material for the 
periods presented.

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Channel  Partner  Financing  Guarantees  We  facilitate  arrangements  for  third-party  financing  extended  to  channel  partners, 
consisting  of  revolving  short-term  financing,  generally  with  payment  terms  ranging  from  60  to  90  days.  These  financing 
arrangements facilitate the working capital requirements of the channel partners, and, in some cases, we guarantee a portion of 
these arrangements. The volume of channel partner financing was $28.2 billion, $27.0 billion, and $26.9 billion in fiscal 2018, 2017, 
and 2016, respectively. The balance of the channel partner financing subject to guarantees was $953 million and $1.0 billion as 
of July 28, 2018 and July 29, 2017, respectively.

End-User Financing Guarantees  We also provide financing guarantees for third-party financing arrangements extended to end-
user customers related to leases and loans, which typically have terms of up to three years. The volume of financing provided 
by third parties for leases and loans as to which we had provided guarantees was $35 million, $51 million, and $63 million in 
fiscal 2018, 2017, and 2016, respectively.

Financing Guarantee Summary  The aggregate amounts of financing guarantees outstanding at July 28, 2018 and July 29, 2017, 
representing  the  total  maximum  potential  future  payments  under  financing  arrangements  with  third  parties  along  with  the 
related deferred revenue, are summarized in the following table (in millions):

July 28, 2018

July 29, 2017

Maximum potential future payments relating to financing guarantees:

Channel partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
End user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Deferred revenue associated with financing guarantees:

Channel partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
End user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

277
31
308

$

$

(94) $
(28)
(122) $

240
74
314

(82)
(52)
(134)

Maximum potential future payments relating to financing guarantees, net of associated  
deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

186

$

180

Other Guarantees  Our other guarantee arrangements as of July 28, 2018 and July 29, 2017 that were subject to recognition and 
disclosure requirements were not material.

(f)  Supplier Component Remediation Liability

In fiscal 2014, we recorded a charge to product cost of sales of $655 million resulting from failures related to products containing 
memory  components  manufactured  by  a  single  supplier  between  2005  and  2010.  We  perform  regular  assessments  of  the 
sufficiency of this liability and reduced the amount by $164 million and $74 million in fiscal 2015 and fiscal 2016, respectively, 
based on updated analyses. We further reduced the liability by $141 million and $58 million in fiscal 2017 and fiscal 2018, 
respectively, to reflect lower than expected defects, actual usage history, and estimated lower future remediation costs as more 
of the impacted products age and near the end of the support period covered by the remediation program.

During the second quarter of fiscal 2017, we recorded a charge to product cost of sales of $125 million related to the expected 
remediation costs for anticipated failures in future periods of a widely-used component sourced from a third party which is 
included in several of our products.

The liabilities related to the supplier component remediation matters were $44 million and $174 million as of July 28, 2018 and 
July 29, 2017, respectively.

(g)  Indemnifications

In the normal course of business, we indemnify other parties, including customers, lessors, and parties to other transactions 
with us, with respect to certain matters. We have agreed to hold such parties harmless against losses arising from a breach of 
representations or covenants or out of intellectual property infringement or other claims made against certain parties. These 
agreements may limit the time within which an indemnification claim can be made and the amount of the claim.

We have been asked to indemnify certain of our service provider customers that have been subject to patent infringement claims 
asserted by Sprint Communications Company, L.P. in federal court in Kansas and Delaware. Sprint alleges that the service 
provider customers infringed Sprint’s patents by offering VoIP telephone services utilizing products provided by us generally 
in combination with those of other manufacturers. Sprint seeks monetary damages. Following a trial on March 3, 2017 against 
Time Warner Inc., a jury in Kansas found that Time Warner Cable willfully infringed five Sprint patents and awarded Sprint 
$139.8 million in damages. On March 14, 2017, the Kansas court declined Sprint’s request for enhanced damages and entered 
judgment in favor of Sprint for $139.8 million plus 1.06% in post-judgment interest. On May 30, 2017, the Court awarded Sprint 

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$20.3 million in pre-judgment interest and denied Time Warner Cable’s post-trial motions. Time Warner Cable has appealed. 
On  October  16,  2017,  Sprint  and  Comcast  Cable  Communications,  LLC  reached  resolution  of  the  claims  in  Sprint’s  lawsuit 
against  Comcast  and,  on  October  19,  2017,  the  Kansas  court  dismissed  Sprint’s  lawsuit.  On  December  6,  2017,  Sprint  and 
Cox Communications, Inc. reached resolution of the claims in Sprint’s lawsuit against Cox, and the Delaware court dismissed 
Sprint’s lawsuit against Cox on December 7, 2017.

We believe that Time Warner Cable continues to have strong non-infringement and invalidity defenses and arguments and/or 
that Sprint’s damages claims are inconsistent with prevailing law at trial and/or on appeal. Due to the uncertainty surrounding 
the litigation process, we are unable to reasonably estimate the ultimate outcome of the Time Warner Cable litigation at this time. 
Should Sprint prevail in litigation, mediation, or settlement, we, in accordance with our agreements, may have an obligation 
to indemnify Time Warner Cable for damages, mediation awards, or settlement amounts arising from its use of our products.

On January 15, 2016, Huawei Technologies Co. Ltd. (“Huawei”) filed four patent infringement actions against T-Mobile US, 
Inc. and T-Mobile USA, Inc. (collectively, “T-Mobile”) in federal court in the Eastern District of Texas. Huawei alleged that 
T-Mobile’s use of 3GPP standards to implement its 3G and 4G cellular networks infringed 12 patents. Huawei’s infringement 
allegations for some of the patents were based on T-Mobile’s use of products provided by us in combination with those of other 
manufacturers. T-Mobile requested indemnity by Cisco with respect to portions of the network that use our equipment. On 
December 22, 2017, the Eastern District of Texas court dismissed Huawei’s four lawsuits after the parties reached settlement, 
and T-Mobile’s indemnity request was subsequently resolved.

During fiscal 2018, we recorded legal and indemnification settlement charges of $127 million to product cost of sales in relation to these 
matters. At this time, we do not anticipate that our obligations regarding the final outcome of the above matters would be material.

In addition, we have entered into indemnification agreements with our officers and directors, and our Amended and Restated 
Bylaws contain similar indemnification obligations to our agents.

It is not possible to determine the maximum potential amount under these indemnification agreements due to our limited history with 
prior indemnification claims and the unique facts and circumstances involved in each particular agreement. Historically, payments 
made by us under these agreements have not had a material effect on our operating results, financial position, or cash flows.

(h)  Legal Proceedings

Brazil  Brazilian  authorities  have  investigated  our  Brazilian  subsidiary  and  certain  of  our  former  employees,  as  well  as  a 
Brazilian importer of our products, and its affiliates and employees, relating to alleged evasion of import taxes and alleged 
improper  transactions  involving  the  subsidiary  and  the  importer.  Brazilian  tax  authorities  have  assessed  claims  against  our 
Brazilian subsidiary based on a theory of joint liability with the Brazilian importer for import taxes, interest, and penalties. In 
addition to claims asserted by the Brazilian federal tax authorities in prior fiscal years, tax authorities from the Brazilian state 
of Sao Paulo have asserted similar claims on the same legal basis in prior fiscal years.

The asserted claims by Brazilian federal tax authorities that remain are for calendar years 2003 through 2007, and the asserted 
claims by the tax authorities from the state of Sao Paulo are for calendar years 2005 through 2007. The total asserted claims by 
Brazilian state and federal tax authorities aggregate to $218 million for the alleged evasion of import and other taxes, $1.4 billion 
for interest, and $1.0 billion for various penalties, all determined using an exchange rate as of July 28, 2018. We have completed 
a thorough review of the matters and believe the asserted claims against our Brazilian subsidiary are without merit, and we are 
defending the claims vigorously. While we believe there is no legal basis for the alleged liability, due to the complexities and 
uncertainty surrounding the judicial process in Brazil and the nature of the claims asserting joint liability with the importer, we 
are unable to determine the likelihood of an unfavorable outcome against our Brazilian subsidiary and are unable to reasonably 
estimate a range of loss, if any. We do not expect a final judicial determination for several years.

SRI International  On September 4, 2013, SRI International, Inc. (“SRI”) asserted patent infringement claims against us in the 
U.S. District Court for the District of Delaware, accusing our products and services in the area of network intrusion detection 
of infringing two U.S. patents. SRI sought monetary damages of at least a reasonable royalty and enhanced damages. The trial 
on these claims began on May 2, 2016 and, on May 12, 2016, the jury returned a verdict finding willful infringement of the 
asserted patents. The jury awarded SRI damages of $23.7 million. On May 25, 2017, the Court awarded SRI enhanced damages 
and attorneys’ fees, entered judgment in the new amount of $57.0 million, and ordered an ongoing royalty of 3.5% through the 
expiration of the patents in 2018. We have appealed to the United States Court of Appeals for the Federal Circuit on various 
grounds. We believe we have strong arguments to overturn the jury verdict and/or reduce the damages award. While the ultimate 
outcome of the case may still result in a loss, we do not expect it to be material.

SSL  SSL Services, LLC (“SSL”) has asserted claims for patent infringement against us in the U.S. District Court for the Eastern 
District of Texas. The proceeding was instituted on March 25, 2015. SSL alleges that our AnyConnect products that include Virtual 
Private Networking functions infringed a U.S. patent owned by SSL. SSL seeks money damages from us. On August 18, 2015, 
we petitioned the Patent Trial and Appeal Board (“PTAB”) of the United States Patent and Trademark Office to review whether 

99

the patent SSL has asserted against us is valid over prior art. On February 23, 2016, a PTAB multi-judge panel found a reasonable 
likelihood that we would prevail in showing that SSL’s patent claims are unpatentable and instituted proceedings. On June 28, 2016, 
in light of the PTAB’s decision to review the patent’s validity, the district court issued an order staying the district court case 
pending the final written decision from the PTAB. On February 22, 2017, following a hearing, the PTAB issued its Final Written 
Decision that the patent’s claims are unpatentable. SSL appealed this decision to the Court of Appeals for the Federal Circuit and, 
on May 7, 2018, the Federal Circuit summarily affirmed the PTAB’s decision of unpatentability.

Straight Path  On September 24, 2014, Straight Path IP Group, Inc. (“Straight Path”) asserted patent infringement claims against 
us in the U.S. District Court for the Northern District of California, accusing our 9971 IP Phone, Unified Communications 
Manager  working  in  conjunction  with  9971  IP  Phones,  and  Video  Communication  Server  products  of  infringement.  All  of 
the asserted patents have expired and Straight Path was therefore limited to seeking monetary damages for the alleged past 
infringement.  On  November  13,  2017,  the  Court  granted  our  motion  for  summary  judgment  of  non-infringement,  thereby 
dismissing Straight Path’s claims against us and cancelling a trial which had been set for March 12, 2018. On January 16, 2018, 
Straight Path appealed to the U.S. Court of Appeal for the Federal Circuit.

DXC Technology  On August 21, 2015, Cisco and Cisco Systems Capital Corporation (“Cisco Capital”) filed an action in Santa 
Clara  County  Superior  Court  for  declaratory  judgment  and  breach  of  contract  against  HP  Inc.  (“HP”)  regarding  a  services 
agreement  for  management  services  of  a  third  party’s  network.  HP  had  prepaid  the  service  agreement  through  a  financing 
arrangement  with  Cisco  Capital,  and  had  terminated  its  agreement  with  us.  Pursuant  to  the  terms  of  the  service  agreement 
with HP, we determined the credit HP was entitled to receive under the agreement for certain prepaid amounts. HP disputed 
our credit calculation and contended that we owe a larger credit to HP than we had calculated. In December 2015, we filed an 
amended complaint which dropped the breach of contract claim in light of HP’s continuing payments to Cisco Capital under 
the financing arrangement. On January 19, 2016, HP Inc. filed a counterclaim for breach of contract simultaneously with its 
answer to the amended complaint. DXC Technology Corporation (“DXC”) reported that it is the party in interest in this matter 
pursuant to the Separation and Distribution Agreement between the then Hewlett-Packard Co. and Hewlett Packard Enterprise 
Company (“HPE”) and the subsequent Separation and Distribution Agreement between HPE and DXC. On January 8, 2018, the 
court continued the trial date from March 12, 2018 to June 11, 2018. The parties entered into a settlement agreement effective 
June 30, 2018, resolving all of the claims and cross-claims in the case, and on August 1, 2018, the Court dismissed all claims and 
cross-claims with prejudice. The settlement did not have a material impact on our results of operations.

Arista Networks, Inc.  On February 24, 2016, Arista Networks, Inc. (“Arista”) filed a complaint against us in the U.S. District 
Court for the Northern District of California, asserting monopolization claims in violation of Section 2 of the Sherman Act 
and an unfair competition claim under California Bus. and Prof. Code § 17200. On October 31, 2017, Arista filed an amended 
complaint for Sherman Act monopolization and § 17200 claims, alleging an anticompetitive scheme comprising our copyright 
infringement  action  against  Arista  (which  was  based  on  Arista’s  copying  of  our  copyright-protected  user  interfaces)  and 
communications  related  to  that  litigation.  Arista  sought  injunctive  relief,  lost  profits,  enhanced  damages,  and  restitution.  A 
jury trial was scheduled for August 6, 2018. On August 6, 2018, Cisco and Arista entered into a binding term sheet resolving, 
except as described below, all of the outstanding litigation between the companies. The terms are as follows: (i) Arista shall 
pay $400 million to Cisco; (ii) Cisco will not assert against Arista patents that were included in the litigation as long as Arista 
continues  to  implement  workarounds  it  had  put  in  place  to  certain  of  those  patents;  (iii)  for  three  years  (subject  to  earlier 
termination in some circumstances), any claim against the other party regarding patent infringement for its new products, or 
new features of existing products, will be resolved by an arbitration process; the process will not apply to claims of copyright 
infringement, trade secret misappropriation or certain other claims; (iv) for five years, neither party will bring an action against 
the other for patent or copyright (except for any claims of source code misappropriation) infringement regarding their respective 
products  on  the  market  before  August  6,  2018;  and  (v)  certain  limited  changes  shall  be  implemented  by  Arista  to  its  user 
interfaces  for  operation  of  its  products,  and  the  parties  will  continue  to  undertake  the  appeal  of  the  ruling  in  U.S.  District 
Court  for  the  Northern  District  of  California  regarding  copyright  infringement,  with  further  limited  changes  if  the  case  is 
remanded or reversed. The parties also agreed that for five years neither party would bring an action against the other’s contract 
manufacturers, partners or customers for patent or copyright (excluding claims of source code misappropriation) infringement 
regarding the other party’s products on the market before August 6, 2018. We received payment from Arista of $400 million on 
August 20, 2018, which will be reflected in Cisco’s first quarter fiscal 2019 results.

Oyster Optics  On November 24, 2016, Oyster Optics, LLC (“Oyster”) asserted patent infringement claims against us in the 
U.S. District Court for the Eastern District of Texas. Oyster alleges that certain Cisco ONS 15454 and NCS 2000 line cards 
infringe U.S. Patent No. 7,620,327 (“the ‘327 Patent”). Oyster seeks monetary damages. Oyster filed infringement claims based 
on the ‘327 Patent against other defendants, including ZTE, Nokia, NEC, Infinera, Huawei, Ciena, Alcatel-Lucent, and Fujitsu, 
and the court consolidated the cases alleging infringement of the ‘327 Patent. During the course of the case, defendants ZTE, 
Nokia, NEC, Fujitsu, Infinera and Huawei reached settlements with Oyster. On August 9, 2018, the court reset the trial for 
November 5, 2018. While we believe that we have strong non-infringement arguments and that the patent is invalid, if we do not 

100

prevail in the District Court, we believe damages ultimately assessed would not be material. Due to uncertainty surrounding 
patent litigation processes, we are unable to reasonably estimate the ultimate outcome of this litigation at this time. However, we 
do not anticipate that any final outcome of the dispute would be material.

In  addition,  we  are  subject  to  legal  proceedings,  claims,  and  litigation  arising  in  the  ordinary  course  of  business,  including 
intellectual property litigation. While the outcome of these matters is currently not determinable, we do not expect that the 
ultimate  costs  to  resolve  these  matters  will  have  a  material  adverse  effect  on  our  consolidated  financial  position,  results  of 
operations, or cash flows.

For additional information regarding intellectual property litigation, see “Part I, Item 1A. Risk Factors-We may be found to 
infringe on intellectual property rights of others” of this Annual Report on Form 10-K.

13.  Shareholders’ Equity

(a)  Cash Dividends on Shares of Common Stock

We declared and paid cash dividends of $1.24, $1.10 and $0.94 per common share, or $6.0 billion, $5.5 billion and $4.8 billion, 
on our outstanding common stock during fiscal 2018, 2017, and 2016, respectively.

Any future dividends will be subject to the approval of our Board of Directors.

(b)  Stock Repurchase Program

In September 2001, our Board of Directors authorized a stock repurchase program. On February 14, 2018, our Board of Directors 
authorized a $25 billion increase to the stock repurchase program. As of July 28, 2018, the remaining authorized amount for stock 
repurchases under this program, including the additional authorization, is approximately $19.0 billion, with no termination date.

A summary of the stock repurchase activity under the stock repurchase program, reported based on the trade date, is as follows 
(in millions, except per-share amounts):

Years Ended 
July 28, 2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
July 29, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
July 30, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Weighted-
Average Price 
per Share

Shares

Amount 

432 $ 
118 $
148 $

40.88 $ 
31.38 $
26.45 $

17,661
3,706
3,918

There were $180 million, $66 million and $45 million in stock repurchases pending settlement as of July 28, 2018, July 29, 2017 
and July 30, 2016, respectively.

The purchase price for the shares of our stock repurchased is reflected as a reduction to shareholders’ equity. We are required 
to allocate the purchase price of the repurchased shares as (i) a reduction to retained earnings and (ii) a reduction of common 
stock and additional paid-in capital.

(c)  Restricted Stock Unit Withholdings

We repurchased approximately 20 million, 20 million and 21 million shares, or $703 million, $619 million and $557 million 
of common stock in settlement of employee tax withholding obligations due upon the vesting of restricted stock or stock units 
during fiscal 2018, 2017, and 2016, respectively.

(d)  Preferred Stock

Under the terms of our Articles of Incorporation, the Board of Directors may determine the rights, preferences, and terms of our 
authorized but unissued shares of preferred stock.

101

14.  Employee Benefit Plans

(a)  Employee Stock Incentive Plans

Stock Incentive Plan Program Description  As of July 28, 2018, we had one stock incentive plan: the 2005 Stock Incentive Plan 
(the “2005 Plan”). In addition, we have, in connection with our acquisitions of various companies, assumed the share-based 
awards granted under stock incentive plans of the acquired companies or issued share-based awards in replacement thereof. 
Share-based awards are designed to reward employees for their long-term contributions to us and provide incentives for them 
to remain with Cisco. The number and frequency of share-based awards are based on competitive practices, operating results of 
Cisco, government regulations, and other factors. Our primary stock incentive plan is summarized as follows:

2005 Plan  As of July 28, 2018, the maximum number of shares issuable under the 2005 Plan over its term was 694 million 
shares, plus shares from certain previous plans that are forfeited or are terminated for any other reason before being exercised 
or settled. If any awards granted under the 2005 Plan are forfeited or are terminated for any other reason before being exercised 
or settled, the unexercised or unsettled shares underlying the awards will again be available under the 2005 Plan. In addition, 
starting November 19, 2013, shares withheld by Cisco from an award other than a stock option or stock appreciation right to 
satisfy withholding tax liabilities resulting from such award will again be available for issuance, based on the fungible share 
ratio in effect on the date of grant.

Pursuant to an amendment approved by our shareholders on November 12, 2009, the number of shares available for issuance 
under the 2005 Plan is reduced by 1.5 shares for each share awarded as a stock grant or a stock unit, and any shares underlying 
awards outstanding from certain previous plans that expire unexercised at the end of their maximum terms become available for 
reissuance under the 2005 Plan. The 2005 Plan permits the granting of stock options, restricted stock, and RSUs, the vesting of 
which may be performance-based or market-based along with the requisite service requirement, and stock appreciation rights 
to  employees  (including  employee  directors  and  officers),  consultants  of  Cisco  and  its  subsidiaries  and  affiliates,  and  non-
employee directors of Cisco. Stock options and stock appreciation rights granted under the 2005 Plan have an exercise price of 
at least 100% of the fair market value of the underlying stock on the grant date. The expiration date for stock options and stock 
appreciation rights shall be no later than 10 years from the grant date.

The  stock  options  will  generally  become  exercisable  for  20%  or  25%  of  the  option  shares  one  year  from  the  date  of  grant 
and  then  ratably  over  the  following  48  months  or  36  months,  respectively.  Time-based  stock  grants  and  time-based  RSUs 
will generally vest over a four year term. The majority of the performance-based and market-based RSUs vests at the end of 
the three-year requisite service period or earlier if the award recipient meets certain retirement eligibility conditions. Certain 
performance-based RSUs that are based on the achievement of financial and/or non-financial operating goals typically vest 
upon the achievement of milestones (and may require subsequent service periods), with overall vesting of the shares underlying 
the award ranging from six months to three years. The Compensation and Management Development Committee of our Board 
of Directors has the discretion to use different vesting schedules. Stock appreciation rights may be awarded in combination with 
stock options or stock grants, and such awards shall provide that the stock appreciation rights will not be exercisable unless 
the related stock options or stock grants are forfeited. Stock grants may be awarded in combination with non-statutory stock 
options, and such awards may provide that the stock grants will be forfeited in the event that the related non-statutory stock 
options are exercised.

(b)  Employee Stock Purchase Plan

We have an Employee Stock Purchase Plan, which includes its subplan named the International Employee Stock Purchase Plan 
(together, the “Purchase Plan”), under which 621 million shares of our common stock have been reserved for issuance as of 
July 28, 2018. Eligible employees are offered shares through a 24-month offering period, which consists of four consecutive 
6-month purchase periods. Employees may purchase a limited number of shares of our stock at a discount of up to 15% of the 
lesser of the market value at the beginning of the offering period or the end of each 6-month purchase period. The Purchase 
Plan is scheduled to terminate on January 3, 2020. We issued 22 million, 23 million, and 25 million shares under the Purchase 
Plan in fiscal 2018, 2017, and 2016, respectively. As of July 28, 2018, 78 million shares were available for issuance under the 
Purchase Plan.

102

(c)  Summary of Share-Based Compensation Expense

Share-based compensation expense consists primarily of expenses for stock options, stock purchase rights, restricted stock, and 
RSUs granted to employees. The following table summarizes share-based compensation expense (in millions):

July 28, 2018

July 29, 2017

Years Ended
Cost of sales—product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Cost of sales—service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in cost of sales  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
General and administrative  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in operating expenses . . . . . . . . . . . . . . . . . . . . . . . 
Total share-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Income tax benefit for share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

94 $
133
227
538
555
246
33
1,372
1,599 $
558 $

July 30, 2016
70
142
212
470
545
205
26
1,246
1,458
429

85 $

134
219
529
542
236
3
1,310
1,529 $
451 $

As of July 28, 2018, the total compensation cost related to unvested share-based awards not yet recognized was $3.1 billion, 
which is expected to be recognized over approximately 2.5 years on a weighted-average basis.

(d)  Share-Based Awards Available for Grant

A summary of share-based awards available for grant is as follows (in millions):

Years Ended
Balance at beginning of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Restricted stock, stock units, and other share-based awards granted . . . . . . . . . . . . . . . 
Share-based awards canceled/forfeited/expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Shares withheld for taxes and not issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Balance at end of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 28, 2018
272
(70)
18
25
—
245

July 29, 2017
242
(76)
78
28
—
272

July 30, 2016
276
(96)
30
30
2
242

For each share awarded as restricted stock or a restricted stock unit award under the 2005 Plan, 1.5 shares was deducted from the 
available share-based award balance. For restricted stock units that were awarded with vesting contingent upon the achievement 
of future financial performance or market-based metrics, the maximum awards that can be achieved upon full vesting of such 
awards were reflected in the preceding table.

103

(e)  Restricted Stock and Stock Unit Awards

A summary of the restricted stock and stock unit activity, which includes time-based and performance-based or market-based 
RSUs, is as follows (in millions, except per-share amounts):

UNVESTED BALANCE AT JULY 25, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assumed from acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 30, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assumed from acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 29, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assumed from acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . .

(f)  Stock Option Awards

Restricted Stock/ 
Stock Units

Weighted-Average 
Grant Date Fair 
Value per Share

Aggregate  
Fair Value

143
62
6
(54)
(12)
145
50
15
(54)
(15)
141
46
1
(53)
(16)
119

$

$

22.08
25.90
24.58
20.68 $
22.91
24.26
27.89
32.21
23.14 $
23.56
26.94
35.62
28.26
26.02 $
28.37
30.56

1,428

1,701

1,909

A summary of the stock option activity is as follows (in millions, except per-share amounts):

BALANCE AT JULY 25, 2015  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Assumed from acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Canceled/forfeited/expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 30, 2016  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Assumed from acquisitions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Canceled/forfeited/expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 29, 2017  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Assumed from acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Canceled/forfeited/expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 28, 2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

STOCK OPTIONS OUTSTANDING
Weighted-Average 
Number 
Exercise Price per Share
Outstanding
28.68
$
103
5.17
18
19.22
(32)
30.01
(16)
26.78
73
4.47
8
12.11
(14)
31.83
(55)
6.15
12
8.20
3
5.77
(8)
8.75
(1)
7.18
6

$

The total pretax intrinsic value of stock options exercised during fiscal 2018, 2017, and 2016 was $257 million, $283 million, 
and $266 million, respectively.

104

The following table summarizes significant ranges of outstanding and exercisable stock options as of July 28, 2018 (in millions, 
except years and share prices):

STOCK OPTIONS OUTSTANDING

STOCK OPTIONS EXERCISABLE

Range of Exercise Prices
$0.01 – 35.00 . . . . . . . . . . . . . . . . . . . . . . . . . . 

Number
Outstanding
6

Weighted-
Average
Remaining
Contractual
Life
(in Years)

Weighted-
Average
Exercise
Price per
Share

Aggregate
Intrinsic
Value

Number
Exercisable

Weighted-
Average
Exercise
Price per
Share

Aggregate
Intrinsic
Value

5.9 $

7.18 $

228

4 $

6.84 $

153

The aggregate intrinsic value represents the total pretax intrinsic value, based on Cisco's closing stock price of $42.57 as of 
July 27, 2018. The total number of in-the-money stock options exercisable as of July 28, 2018 was 4 million. As of July 29, 2017, 
6 million outstanding stock options were exercisable, and the weighted-average exercise price was $5.61.

(g)  Valuation of Employee Share-Based Awards

Time-based restricted stock units and PRSUs that are based on our financial performance metrics or non-financial operating 
goals are valued using the market value of our common stock on the date of grant, discounted for the present value of expected 
dividends. On the date of grant, we estimated the fair value of the total shareholder return (TSR) component of the PRSUs using 
a Monte Carlo simulation model. The assumptions for the valuation of time-based RSUs and PRSUs are summarized as follows:

Years Ended
Number of shares granted (in millions). . . . . . . . . . . . . . . . . . . . . . . .
Grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average assumptions/inputs:

July 28, 2018
43
35.81

$

RESTRICTED STOCK UNITS
July 29, 2017

43
28.38

$

$

July 30, 2016
57
26.01

Expected dividend yield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range of risk-free interest rates . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.2%
0.0% – 2.7%

3.5%

3.2%
0.0% – 1.5% 0.0% – 1.2%

Years Ended
Number of shares granted (in millions). . . . . . . . . . . . . . . . . . . . . . . .
Grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average assumptions/inputs:

$

Expected dividend yield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range of risk-free interest rates . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range of expected volatilities for index  . . . . . . . . . . . . . . . . . . . .

PERFORMANCE BASED RESTRICTED STOCK UNITS
July 30, 2016
July 29, 2017
July 28, 2018
5
3
24.70
32.69

7
28.94

$

$

3.5%
1.0% – 2.7%

3.1%
0.0% – 1.2%
12.5% – 82.8% 16.7% – 46.8% 15.3% – 54.3%

3.4%
0.1% – 1.5%

The PRSUs granted during the fiscal years presented are contingent on the achievement of our financial performance metrics, 
our comparative market-based returns, or the achievement of financial and non-financial operating goals. For the awards based 
on financial performance metrics or comparative market-based returns, generally 50% of the PRSUs are earned based on the 
average  of  annual  operating  cash  flow  and  earnings  per  share  goals  established  at  the  beginning  of  each  fiscal  year  over  a 
three-year performance period. Generally, the remaining 50% of the PRSUs are earned based on our TSR measured against 
the benchmark TSR of a peer group over the same period. Each PRSU recipient could vest in 0% to 150% of the target shares 
granted contingent on the achievement of our financial performance metrics or our comparative market-based returns, and 0% 
to 100% of the target shares granted contingent on the achievement of non-financial operating goals.

105

The assumptions for the valuation of employee stock purchase rights are summarized as follows:

Years Ended
Weighted-average assumptions:

EMPLOYEE STOCK PURCHASE RIGHTS
July 30, 2016
July 29, 2017
July 28, 2018

Expected volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk-free interest rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected dividend  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected life (in years)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average estimated grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . .

$

22.1%
1.3%
3.1%
1.3
7.48

$

24.6%
0.7%
3.2%
1.3
6.52

$

23.9%
0.4%
3.1%
1.3
5.73

The valuation of employee stock purchase rights and the related assumptions are for the employee stock purchases made during 
the respective fiscal years.

We used third-party analyses to assist in developing the assumptions used in our Black-Scholes model. We are responsible for 
determining the assumptions used in estimating the fair value of our share-based payment awards.

We used the implied volatility for traded options (with contract terms corresponding to the expected life of the employee stock 
purchase rights) on our stock as the expected volatility assumption required in the Black-Scholes model. The implied volatility 
is more representative of future stock price trends than historical volatility. The risk-free interest rate assumption is based upon 
observed interest rates appropriate for the term of our employee stock purchase rights. The dividend yield assumption is based 
on the history and expectation of dividend payouts at the grant date.

(h)  Employee 401(k) Plans

We sponsor the Cisco Systems, Inc. 401(k) Plan (the “Plan”) to provide retirement benefits for our employees. As allowed under 
Section 401(k) of the Internal Revenue Code, the Plan provides for tax-deferred salary contributions and after-tax contributions 
for eligible employees. The Plan allows employees to contribute up to 75% of their annual eligible earnings to the Plan on a 
pretax and after-tax basis, including Roth contributions. Employee contributions are limited to a maximum annual amount as 
set periodically by the Internal Revenue Code. We match pretax and Roth employee contributions up to 100% of the first 4.5% 
of eligible earnings that are contributed by employees. Therefore, the maximum matching contribution that we may allocate 
to each participant’s account will not exceed $12,375 for the 2018 calendar year due to the $275,000 annual limit on eligible 
earnings imposed by the Internal Revenue Code. All matching contributions vest immediately. Our matching contributions to 
the Plan totaled $269 million, $265 million, and $262 million in fiscal 2018, 2017, and 2016, respectively.

The Plan allows employees who meet the age requirements and reach the Plan contribution limits to make catch-up contributions 
(pretax or Roth) not to exceed the lesser of 75% of their annual eligible earnings or the limit set forth in the Internal Revenue 
Code. Catch-up contributions are not eligible for matching contributions. In addition, the Plan provides for discretionary profit-
sharing  contributions  as  determined  by  the  Board  of  Directors.  Such  contributions  to  the  Plan  are  allocated  among  eligible 
participants in the proportion of their salaries to the total salaries of all participants. There were no discretionary profit-sharing 
contributions made in fiscal 2018, 2017, and 2016.

We also sponsor other 401(k) plans as a result of acquisitions of other companies. Our contributions to these plans were not 
material to Cisco on either an individual or aggregate basis for any of the fiscal years presented.

(i)  Deferred Compensation Plans

The Cisco Systems, Inc. Deferred Compensation Plan (the “Deferred Compensation Plan”), a nonqualified deferred compensation 
plan, became effective in 2007. As required by applicable law, participation in the Deferred Compensation Plan is limited to 
a select group of our management employees. Under the Deferred Compensation Plan, which is an unfunded and unsecured 
deferred compensation arrangement, a participant may elect to defer base salary, bonus, and/or commissions, pursuant to such 
rules  as  may  be  established  by  Cisco,  up  to  the  maximum  percentages  for  each  deferral  election  as  described  in  the  plan. 
We  may  also,  at  our  discretion,  make  a  matching  contribution  to  the  employee  under  the  Deferred  Compensation  Plan.  A 
matching contribution equal to 4.5% of eligible compensation in excess of the Internal Revenue Code limit for qualified plans 
for calendar year 2018 that is deferred by participants under the Deferred Compensation Plan (with a $1.5 million cap on eligible 
compensation) will be made to eligible participants’ accounts at the end of calendar year 2018. The total deferred compensation 
liability under the Deferred Compensation Plan, together with deferred compensation plans assumed from acquired companies, 
was approximately $651 million and $622 million as of July 28, 2018 and July 29, 2017, respectively, and was recorded primarily 
in other long-term liabilities.

106

15.  Comprehensive Income (Loss)

The  components  of  AOCI,  net  of  tax,  and  the  other  comprehensive  income  (loss),  excluding  noncontrolling  interest,  are 
summarized as follows (in millions):

BALANCE AT JULY 25, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss) before reclassifications 
attributable to Cisco Systems, Inc.  . . . . . . . . . . . . . . . . . . . . . . . 
(Gains) losses reclassified out of AOCI . . . . . . . . . . . . . . . . . . . . 
Tax benefit (expense) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total change for the period. . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 30, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss) before reclassifications 
attributable to Cisco Systems, Inc.  . . . . . . . . . . . . . . . . . . . . . . . 
(Gains) losses reclassified out of AOCI . . . . . . . . . . . . . . . . . . . . 
Tax benefit (expense) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total change for the period. . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 29, 2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss) before reclassifications 
attributable to Cisco Systems, Inc.. . . . . . . . . . . . . . . . . . . . . . 
(Gains) losses reclassified out of AOCI  . . . . . . . . . . . . . . . . . . 
Tax benefit (expense)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total change for the period  . . . . . . . . . . . . . . . . . . . . . . . . . 
Effect of adoption of accounting standard  . . . . . . . . . . . . . . . 
BALANCE AT JULY 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net Unrealized
Gains (Losses)
Cash Flow
Hedging
Instruments

Cumulative
Translation
Adjustment and
Actuarial Gains
and Losses

$

(16) $

(233) $

Accumulated
Other
Comprehensive
Income (Loss)
61

Net Unrealized
Gains (Losses)
on Available-
for-Sale
Investments
310

$

151
1
(49)
103
413

(164)
87
37
(40)
373

(66)
20
3
(43)
(59)

22
79
(10)
91
32

(399)
(6)
(42)
(447)
(680)

318
16
(13)
321
(359)

(543)
(287)
93
(737)
54
(310) $

$

21
(68)
4
(43)
—
(11) $

(159)
7
(8)
(160)
(9)
(528) $

(314)
15
(88)
(387)
(326)

176
182
14
372
46

(681)
(348)
89
(940)
45
(849)

The net gains (losses) reclassified out of AOCI into the Consolidated Statements of Operations, with line item location, during 
each period were as follows (in millions):

July 28, 2018

July 29, 2017 July 30, 2016

Comprehensive Income Components
Net unrealized gains and losses on  
available-for-sale investments . . . . . . . . . . . . . . . . . . . $

Net unrealized gains and losses on cash  
flow hedging instruments

Foreign currency derivatives . . . . . . . . . . . . . . . . .
Foreign currency derivatives . . . . . . . . . . . . . . . . .

Income Before Taxes

Line Item in Statements of Operations

287

$

(87) $

(1) Other income (loss), net

52
16
68

(59)
(20)
(79)

(15) Operating expenses
(5) Cost of sales—service

(20)

Cumulative translation adjustment and actuarial 
gains and losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total amounts reclassified out of AOCI  . . . . . . . . . . . $

(7)
348

$

(16)
(182) $

6 Operating expenses

(15)

107

16.  Income Taxes

(a)  Provision for Income Taxes

The provision for income taxes consists of the following (in millions):

Years Ended
Federal: 

July 28, 2018

July 29, 2017

July 30, 2016

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 

State: 

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Foreign: 

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Income before provision for income taxes consists of the following (in millions):

9,900
1,156
11,056

$ 

$ 

1,300
(42)
1,258

340
(232)
108

86
56
142

865
(93)
772

78
13
91

1,789
(24)
1,765
$  12,929

$ 

1,416
(138)
1,278
2,678

$ 

1,432
(114)
1,318
2,181

Years Ended
United States  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 28, 2018

July 29, 2017

3,765 $
9,274
13,039 $

2,393 $
9,894
12,287 $

July 30, 2016
2,907
10,013
12,920

The  items  accounting  for  the  difference  between  income  taxes  computed  at  the  federal  statutory  rate  and  the  provision  for 
income taxes consist of the following:

Years Ended
Federal statutory rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Effect of: 

July 28, 2018
27.0%

July 29, 2017
35.0%

July 30, 2016
35.0%

State taxes, net of federal tax benefit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign income at other than U.S. rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax credits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Domestic manufacturing deduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax audit settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Impact of the Tax Act. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

0.6
(5.2)
(2.5)
(0.5)
(0.1)
—
80.1
(0.2)
99.2%

1.1
(13.4)
(1.2)
(0.4)
1.4
—
—
(0.7)
21.8%

0.5
(14.5)
(1.7)
(0.6)
1.4
(2.8)
—
(0.4)
16.9%

On December 22, 2017, the Tax Act was enacted. The Tax Act significantly revises the U.S. corporate income tax by, among 
other things, lowering the statutory corporate income tax rate (“federal tax rate”) from 35% to 21% effective January 1, 2018, 
implementing a modified territorial tax system, and imposing a mandatory one-time transition tax on accumulated earnings 
of foreign subsidiaries. As a fiscal-year taxpayer, certain provisions of the Tax Act impact Cisco in fiscal 2018, including the 
change in the federal tax rate and the one-time transition tax, while other provisions will be effective at the beginning of fiscal 
2019, including the implementation of a modified territorial tax system and other changes to how foreign earnings are subject to 
U.S. tax, and elimination of the domestic manufacturing deduction.

As a result of the decrease in the federal tax rate from 35% to 21% effective January 1, 2018, we have computed our income tax 
expense for the July 28, 2018 fiscal year using a blended federal tax rate of 27%. The 21% federal tax rate will apply to our fiscal 
year ending July 27, 2019 and each year thereafter. We must remeasure our deferred tax assets and liabilities ("DTA") using the 
federal tax rate that will apply when the related temporary differences are expected to reverse.

108

As of December 31, 2017, we had approximately $76 billion in undistributed earnings for certain foreign subsidiaries. These 
undistributed  earnings  were  subject  to  the  U.S.  mandatory  one-time  transition  tax  and  are  eligible  to  be  repatriated  to  the 
U.S. without additional U.S. tax under the Tax Act. We have historically asserted our intention to indefinitely reinvest foreign 
earnings in certain foreign subsidiaries. We have reevaluated our historic assertion as a result of enactment of the Tax Act and no 
longer consider these earnings to be indefinitely reinvested in our foreign subsidiaries. As a result of this change in assertion, we 
recorded a $1.2 billion tax expense for foreign withholding tax in the second quarter of fiscal 2018. In fiscal 2018, we repatriated 
$70 billion of foreign subsidiary earnings to the U.S. (in the form of cash, cash equivalents, or investments), and paid foreign 
withholding tax of $1.2 billion.

In  the  fourth  quarter  of  fiscal  2018,  we  recorded  adjustments  to  the  provisional  amounts  originally  recorded  in  the  second 
quarter of fiscal 2018 related to the U.S transition tax on accumulated earnings of foreign subsidiaries and re-measurement of net 
DTA. These adjustments include an $863 million benefit to the U.S. transition tax provisional amount related to the U.S taxation 
of deemed foreign dividends in the transition fiscal year. This benefit may be reduced or eliminated in future legislation. If such 
legislation is enacted, we will record the impact of the legislation in the quarter of enactment.

During fiscal 2018, we recorded a provisional tax expense of $10.4 billion related to the Tax Act, comprised of $8.1 billion 
of U.S. transition tax, $1.2 billion of foreign withholding tax (discussed above), and $1.1 billion re-measurement of net DTA. 
We  plan  to  pay  the  transition  tax  in  installments  over  eight  years  in  accordance  with  the  Tax  Act.  The  $1.2  billion  foreign 
withholding tax was paid in February 2018.

In December 2017, the Securities and Exchange Commission staff issued Staff Accounting Bulletin No. 118, which addresses 
how a company recognizes provisional estimates when a company does not have the necessary information available, prepared 
or analyzed (including computations) in reasonable detail to complete its accounting for the effect of the changes in the Tax Act. 
The measurement period ends when a company has obtained, prepared, and analyzed the information necessary to finalize its 
accounting, but cannot extend beyond one year. The final impact of the Tax Act may differ from the above provisional estimates 
due to changes in interpretations of the Tax Act, any legislative action to address questions that arise because of the Tax Act, 
by changes in accounting standard for income taxes and related interpretations in response to the Tax Act, and any updates 
or changes to estimates used in the provisional amounts. We have determined that the $8.1 billion of tax expense for the U.S. 
transition tax on accumulated earnings of foreign subsidiaries, the $1.2 billion of foreign withholding tax, and the $1.1 billion of 
tax expense for DTA re-measurement were each provisional amounts and reasonable estimates for fiscal 2018. Estimates used in 
the provisional amounts include: the anticipated reversal pattern of the gross DTAs; and earnings, cash positions, foreign taxes 
and withholding taxes attributable to foreign subsidiaries.

During fiscal 2016, the Internal Revenue Service (IRS) and Cisco settled all outstanding items related to the audit of our federal 
income tax returns for the fiscal years ended July 26, 2008 through July 31, 2010. As a result of the settlement, we recognized a 
net benefit to the provision for income taxes of $367 million, which included a reduction of interest expense of $21 million. In 
addition, the Protecting Americans from Tax Hikes Act of 2015 reinstated the U.S. federal R&D tax credit permanently. As a 
result, the tax provision in fiscal 2016 included a tax benefit of $226 million related to the U.S. federal R&D tax credit, of which 
$81 million was attributable to fiscal 2015.

Foreign taxes associated with the repatriation of earnings of foreign subsidiaries were not provided for on a cumulative total of 
$77 million of undistributed earnings for certain foreign subsidiaries as of the end of fiscal 2018. We intend to reinvest these 
earnings indefinitely in such foreign subsidiaries. If these earnings were distributed in the form of dividends or otherwise, or if 
the shares of the relevant foreign subsidiaries were sold or otherwise transferred, we would be subject to additional foreign taxes. 
The amount of unrecognized deferred income tax liability related to these earnings is approximately $15 million.

As a result of certain employment and capital investment actions, our income in certain foreign countries is subject to reduced 
tax  rates.  A  portion  of  these  incentives  expired  at  the  end  of  fiscal  2015.  The  majority  of  the  remaining  tax  incentives  are 
reasonably expected to expire at the end of fiscal 2019. The gross income tax benefit attributable to tax incentives was estimated 
to be $0.9 billion ($0.19 per diluted share) in fiscal 2018. As of the end of fiscal 2017 and 2016, the gross income tax benefits 
attributable  to  tax  incentives  were  estimated  to  be  $1.3  billion  and  $1.2  billion  ($0.25  and  $0.23  per  diluted  share)  for  the 
respective years. The gross income tax benefits were partially offset by accruals of U.S. income taxes on foreign earnings.

109

Unrecognized Tax Benefits

The aggregate changes in the balance of gross unrecognized tax benefits were as follows (in millions):

Years Ended
Beginning balance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions based on tax positions related to the current year . . . . . . . . . . . . . . . . . . . . . .
Additions for tax positions of prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reductions for tax positions of prior years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapse of statute of limitations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 

July 28, 2018
1,973
251
84
(129)
(124)
(55)
2,000

July 29, 2017
1,627
$ 
336
180
(78)
(43)
(49)
1,973

$ 

July 30, 2016
2,029
$ 
255
116
(457)
(241)
(75)
1,627

$ 

As a result of the IRS tax settlement related to the federal income tax returns for the fiscal years ended July 26, 2008 through 
July 31, 2010, the amount of gross unrecognized tax benefits in fiscal 2016 was reduced by approximately $563 million. We also 
reduced the amount of accrued interest by $63 million.

As of July 28, 2018, $1.7 billion of the unrecognized tax benefits would affect the effective tax rate if realized. During fiscal 
2018, we recognized $10 million of net interest expense and reduced penalties by less than $1 million. During fiscal 2017, we 
recognized $26 million of net interest expense and a $4 million reduction in penalties. During fiscal 2016, we recognized a 
$55 million reduction in net interest expense and a $40 million reduction in penalties. Our total accrual for interest and penalties 
was $180 million, $186 million, and $154 million as of the end of fiscal 2018, 2017, and 2016, respectively. We are no longer 
subject to U.S. federal income tax audit for returns covering tax years through fiscal 2010. We are no longer subject to foreign 
or state income tax audits for returns covering tax years through fiscal 1999, and fiscal 2008, respectively.

We  regularly  engage  in  discussions  and  negotiations  with  tax  authorities  regarding  tax  matters  in  various  jurisdictions.  We 
believe it is reasonably possible that certain federal, foreign, and state tax matters may be concluded in the next 12 months. 
Specific positions that may be resolved include issues involving transfer pricing and various other matters. We estimate that the 
unrecognized tax benefits at July 28, 2018 could be reduced by approximately $300 million in the next 12 months.

(b)  Deferred Tax Assets and Liabilities 

The following table presents the breakdown for net deferred tax assets (in millions): 

Deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

July 28, 2018
3,219
(141)
3,078

July 29, 2017
4,239
$ 
(271)
3,968

$ 

110

The following table presents the components of the deferred tax assets and liabilities (in millions):

July 28, 2018

July 29, 2017

ASSETS
Allowance for doubtful accounts and returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Sales-type and direct-financing leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Inventory write-downs and capitalization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Investment provisions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
IPR&D, goodwill, and purchased intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credits and net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Accrued compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Gross deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

285
171
289
54
63
1,584
1,087
190
370
408
4,501
(374)
4,127

$ 

443
277
446
171
125
2,057
976
273
504
559
5,831
(244)
5,587

LIABILITIES
Purchased intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unrealized gains on investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

(753)
(118)
(33)
(145)
(1,049)
3,078

(1,037)
(340)
(203)
(39)
(1,619)
3,968

$ 

As of July 28, 2018, our federal, state, and foreign net operating loss carryforwards for income tax purposes were $703 million, 
$891 million, and $808 million, respectively. A significant amount of the net operating loss carryforwards relates to acquisitions 
and, as a result, is limited in the amount that can be recognized in any one year. If not utilized, the federal, state and foreign net 
operating loss carryforwards will begin to expire in fiscal 2019. We have provided a valuation allowance of $125 million for 
deferred tax assets related to foreign net operating losses that are not expected to be realized.

As  of  July  28,  2018,  our  federal,  state,  and  foreign  tax  credit  carryforwards  for  income  tax  purposes  were  approximately 
$47 million, $1.0 billion, and $5 million, respectively. The federal tax credit carryforwards will begin to expire in fiscal 2019. 
The majority of state and foreign tax credits can be carried forward indefinitely. We have provided a valuation allowance of 
$249 million for deferred tax assets related to state and foreign tax credits that are not expected to be realized.

17.  Segment Information and Major Customers 

(a)  Revenue and Gross Margin by Segment 

We conduct business globally and are primarily managed on a geographic basis consisting of three segments: the Americas, 
EMEA, and APJC. Our management makes financial decisions and allocates resources based on the information it receives 
from our internal management system. Sales are attributed to a segment based on the ordering location of the customer. We 
do not allocate research and development, sales and marketing, or general and administrative expenses to our segments in this 
internal management system because management does not include the information in our measurement of the performance 
of  the  operating  segments.  In  addition,  we  do  not  allocate  amortization  and  impairment  of  acquisition-related  intangible 
assets, share-based compensation expense, significant litigation settlements and other contingencies, charges related to asset 
impairments and restructurings, and certain other charges to the gross margin for each segment because management does not 
include this information in our measurement of the performance of the operating segments.

111

Summarized financial information by segment for fiscal 2018, 2017, and 2016, based on our internal management system and as 
utilized by our Chief Operating Decision Maker (“CODM”), is as follows (in millions):

Years Ended
Revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Gross margin:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Segment total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unallocated corporate items  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Amounts may not sum and percentages may not recalculate due to rounding.

July 28, 2018

July 29, 2017

July 30, 2016

$

$

$

$

29,070
12,425
7,834
49,330

18,792
7,945
4,726
31,463
(857)
30,606

$

$

$

$

28,351
12,004
7,650
48,005

18,284
7,855
4,741
30,880
(656)
30,224

$

$

$

$

29,392
12,302
7,553
49,247

18,986
7,998
4,620
31,604
(644)
30,960

Revenue in the United States was $25.5 billion, $25.0 billion, and $25.9 billion for fiscal 2018, 2017, and 2016, respectively.

(b)  Revenue for Groups of Similar Products and Services

We design, manufacture, and sell IP-based networking and other products related to the communications and IT industry and 
provide services associated with these products and their use. Effective in the first quarter of fiscal 2018, we began reporting our 
product and service revenue in the following five categories: Infrastructure Platforms, Applications, Security, Other Products, 
and Services. The change better aligns our product categories with our evolving business model. Prior period amounts have been 
reclassified to conform to the current period's presentation.

The following table presents revenue for groups of similar products and services (in millions):

Years Ended
Revenue:

July 28, 2018

July 29, 2017

July 30, 2016

Infrastructure Platforms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other Products (1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total Product  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

28,270 $
5,035
2,353
1,050
36,709
12,621
49,330 $

27,779 $
4,568
2,153
1,205
35,705
12,300
48,005 $

28,851
4,438
1,969
1,996
37,254
11,993
49,247

(1) During the second quarter of fiscal 2016, we completed the sale of our SP Video CPE Business. SP Video CPE Business revenue was 
$504 million for fiscal 2016.

(c)  Additional Segment Information

The majority of our assets as of July 28, 2018 and July 29, 2017 were attributable to our U.S. operations. In fiscal 2018, 2017, and 
2016, no single customer accounted for 10% or more of revenue.

Property and equipment information is based on the physical location of the assets. The following table presents property and 
equipment information for geographic areas (in millions):

Property and equipment, net:

United States  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

2,487 $
519
3,006 $

2,711 $
611
3,322 $

2,822
684
3,506

July 28, 2018

July 29, 2017

July 30, 2016

112

18.  Net Income per Share

The following table presents the calculation of basic and diluted net income per share (in millions, except per-share amounts):

Years Ended
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Weighted-average shares—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effect of dilutive potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average shares—diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income per share—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net income per share—diluted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Antidilutive employee share-based awards, excluded . . . . . . . . . . . . . . . . . . . . . . . . . .

July 28, 2018

July 29, 2017

110 $

4,837
44
4,881
0.02 $
0.02 $
61

July 30, 2016
10,739
5,053
35
5,088
2.13
2.11
148

9,609 $
5,010
39
5,049

1.92 $
1.90 $
136

Employee equity share options, unvested shares, and similar equity instruments granted and assumed by Cisco are treated as 
potential common shares outstanding in computing diluted earnings per share. Diluted shares outstanding include the dilutive 
effect of in-the-money options, unvested restricted stock, and restricted stock units. The dilutive effect of such equity awards 
is calculated based on the average share price for each fiscal period using the treasury stock method. Under the treasury stock 
method, the amount the employee must pay for exercising stock options and the amount of compensation cost for future service 
that has not yet recognized are collectively assumed to be used to repurchase shares.

113

Supplementary Financial Data (Unaudited) 
(in millions, except per-share amounts)

Quarters Ended 
Revenue                                          
Gross margin                                      
Operating income                                  
Net income (loss)                                   
Net income (loss) per share - basic                    
Net income (loss) per share - diluted                   
Cash dividends declared per common share           
Cash and cash equivalents and investments            

July 28, 2018 (1) April 28, 2018
$
$
$
$
$
$
$
$

12,844 $
7,922 $
3,346 $
3,803 $
0.81 $
0.81 $
0.33 $
46,548 $

12,463 $
7,759 $
3,134 $
2,691 $
0.56 $
0.56 $
0.33 $
54,431 $

January 27, 2018 (2)
October 28, 2017
12,136
$
11,887
7,427
$
7,498
2,756
$
3,073
2,394
(8,778) $
0.48
(1.78) $
0.48
(1.78) $
0.29
$
0.29
71,588
$
73,683

Quarters Ended
Revenue                                           
Gross margin                                      
Operating income                                   
Net income                                       
Net income per share - basic                           
Net income per share - diluted                        
Cash dividends declared per common share              
Cash and cash equivalents and investments               

$
$
$
$
$
$
$
$

July 29, 2017

April 29, 2017

January 28, 2017

12,133 $
7,546 $
3,034 $
2,424 $
049 $
048 $
029 $
70,492 $

11,940 $
7,518 $
3,169 $
2,515 $
050 $
050 $
029 $
67,974 $

11,580
7,276
2,893
2,348
047
047
026
71,845

October 29, 2016
12,352
$
7,884
$
2,877
$
2,322
$
046
$
046
$
026
$
70,968
$

(1) In the fourth quarter of fiscal 2018, we recorded adjustments to the provisional amounts related to the US transition tax on accumulated 
earnings of foreign subsidiaries and re-measurement of net deferred tax assets These adjustments included an $863 million benefit to the 
US transition tax provisional amount related to the US taxation of deemed foreign dividends after the date of enactment in the transition 
fiscal year

(2) In the second quarter of fiscal 2018, we recorded a provisional tax expense of $111 billion related to the Tax Act, comprised of $90 billion 
of US transition tax, $12 billion of foreign withholding tax, and $09 billion re-measurement of net DTA

Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosures

None

Item 9A. 

Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Based on our management’s evaluation (with the participation of our principal executive officer and principal financial 
officer), as of the end of the period covered by this report, our principal executive officer and principal financial officer have 
concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange 
Act  of  1934,  as  amended,  (the  “Exchange  Act”))  are  effective  to  ensure  that  information  required  to  be  disclosed  by  us  in 
reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods 
specified in Securities and Exchange Commission rules and forms and is accumulated and communicated to our management, 
including  our  principal  executive  officer  and  principal  financial  officer,  as  appropriate  to  allow  timely  decisions  regarding 
required disclosure

Internal Control over Financial Reporting

Management’s report on our internal control over financial reporting and the report of our independent registered public 
accounting  firm  on  our  internal  control  over  financial  reporting  are  set  forth,  respectively,  on  page  62  under  the  caption 
“Management’s Report on Internal Control Over Financial Reporting” and on page 61 of this report

There  was  no  change  in  our  internal  control  over  financial  reporting  during  our  fourth  quarter  of  fiscal  2018  that  has 

materially affected, or is reasonably likely to materially affect, our internal control over financial reporting

Item 9B. 

Other Information

None

114

Item 10. 

Directors, Executive Officers and Corporate Governance

PART III

The  information  required  by  this  item  relating  to  our  directors  and  nominees  is  included  under  the  captions  “Board 
of  Directors  -  Proposal  No  1  —Election  of  Directors,”  “Board  of  Directors  —Proposal  No  1  —Business  Experience  and 
Qualifications of Nominees,” and “Board of Directors —Proposal No 1—Board Meetings and Committees —Nomination and 
Governance Committee” in our Proxy Statement related to the 2018 Annual Meeting of Shareholders and is incorporated herein 
by reference

The information required by this item regarding our Audit Committee is included under the caption “Board of Directors — 
Proposal No 1 —Board Meetings and Committees” and “Audit Committee Matters” in our Proxy Statement related to the 2018 
Annual Meeting of Shareholders and is incorporated herein by reference

Pursuant to General Instruction G(3) of Form 10-K, the information required by this item relating to our executive officers 

is included under the caption “Executive Officers of the Registrant” in Part I of this report

The information required by this item regarding compliance with Section 16(a) of the Securities Act of 1934 is included 
under  the  caption  “Compensation  Committee  Matters  —Ownership  of  Securities  —Section  16(a)  Beneficial  Ownership 
Reporting Compliance” in our Proxy Statement related to the 2018 Annual Meeting of Shareholders and is incorporated herein 
by reference

We have adopted a code of ethics that applies to our principal executive officer and all members of our finance department, 
including  the  principal  financial  officer  and  principal  accounting  officer  This  code  of  ethics  is  entitled  “Special  Ethics 
Obligations for Employees with Financial Reporting Responsibilities: Financial Officer Code of Ethics” and is posted on our 
website The Internet address for our website is wwwciscocom, and this code of ethics may be found from our main webpage 
by clicking first on “About Cisco,” then on “All Investor Relations,” then on “Corporate Governance,” and finally on “Financial 
Officer Code of Ethics”

We intend to satisfy any disclosure requirement under Item 505 of Form 8-K regarding an amendment to, or waiver from, 
a provision of this code of ethics by posting such information on our website, on the webpage found by clicking through to 
“Financial Officer Code of Ethics” as specified above

Item 11. 

Executive Compensation

The information required by this item relating to executive compensation is included under the captions “Compensation 
Committee Matters — Proposal No 3 — Advisory Vote to Approve Executive Compensation,” “Compensation Committee 
Matters —Compensation Discussion and Analysis,” “Compensation Committee Matters —Compensation Committee Report,” 
“Compensation  Committee  Matters  —Compensation  Committee  Interlocks  and  Insider  Participation,”  “Compensation 
Committee  Matters  —Fiscal  2018  Compensation  Tables  —Summary  Compensation  Table,”  “—Grants  of  Plan-Based 
Awards — Fiscal 2018” and “—CEO Pay Ratio” in our Proxy Statement related to the 2018 Annual Meeting of Shareholders 
and is incorporated herein by reference

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The  information  required  by  this  item  relating  to  security  ownership  of  certain  beneficial  owners  and  management  is 
included  under  the  caption  “Compensation  Committee  Matters  —Ownership  of  Securities,”  and  the  information  required 
by  this  item  relating  to  securities  authorized  for  issuance  under  equity  compensation  plans  is  included  under  the  caption  “ 
Compensation  Committee  Matters  —Proposal  No  2  —Approval  of  Amendment  and  Restatement  of  the  Employee  Stock 
Purchase  Plan  —Equity  Compensation  Plan  Information,”  in  each  case  in  our  Proxy  Statement  related  to  the  2018  Annual 
Meeting of Shareholders, and is incorporated herein by reference

Item 13. 

Certain Relationships and Related Transactions, and Director Independence

The information required by this item relating to review, approval or ratification of transactions with related persons is 
included under the caption “Audit Committee Matters —Certain Relationships and Transactions with Related Persons,” and the 
information required by this item relating to director independence is included under the caption “Board of Directors —Proposal 
No 1 —Election of Directors —Independent Directors,” in each case in our Proxy Statement related to the 2018 Annual Meeting 
of Shareholders, and is incorporated herein by reference

115

Item 14. 

Principal Accountant Fees and Services

The  information  required  by  this  item  is  included  under  the  captions  “Audit  Committee  Matters  -—Proposal  No  4  — 
Ratification of Independent Registered Public Accounting Firm-Principal Accountant Fees and Services” and “Audit Committee 
Matters  —Proposal  No  4  —  Policy  on  Audit  Committee  Pre-Approval  of  Audit  and  Permissible  Non-Audit  Services  of 
Independent Registered Public Accounting Firm” in our Proxy Statement related to the 2018 Annual Meeting of Shareholders, 
and is incorporated herein by reference

Item 15. 

Exhibits and Financial Statement Schedules

(a)  1 

Financial Statements

PART IV

2 

3 

See the “Index to Consolidated Financial Statements” on page 60 of this report

Financial Statement Schedule

See “Schedule II—Valuation and Qualifying Accounts” (below) within Item 15 of this report

Exhibits

See the “Index to Exhibits” immediately before the signature page of this report

SCHEDULE II

VALUATION AND QUALIFYING ACCOUNTS 
(in millions)

Allowances For

Financing
Receivables

Accounts
Receivable

Year ended July 30, 2016

Balance at beginning of fiscal year                                                    $
Provisions (benefits)                                                               
Recoveries (write-offs), net                                                          
Foreign exchange and other                                                         
Balance at end of fiscal year                                                          $

Year ended July 29, 2017

Balance at beginning of fiscal year                                                     $
Provisions (benefits)                                                               
Recoveries (write-offs), net                                                          
Foreign exchange and other                                                         
Balance at end of fiscal year                                                          $

Year ended July 28, 2018

Balance at beginning of fiscal year                                                  $
Provisions (benefits)                                                             
Recoveries (write-offs), net                                                         
Foreign exchange and other                                                        
Balance at end of fiscal year                                                        $

382
17
(15)
(9)
375

375
(35)
(49)
4
295

295
(89)
(6)
5
205

$

$

$

$

$

$

302
(26)
(28)
1
249

249
27
(61)
(4)
211

211
(45)
(37)
—
129

Foreign exchange and other includes the impact of foreign exchange and certain immaterial reclassifications

116

 
 
 
 
 
 
 
 
Exhibit
Number

Exhibit Description

Incorporated by Reference

Filed 
Herewith

INDEX TO EXHIBITS

31

32

41

42

43

44

45

46

47

48

49

410

101*

102*

103*

104*

105*

106*

107*

108*

109

Form
S-3

File No.
333-56004

Exhibit
41

Filing Date
2/21/2001

8-K 000-18225

31

7/29/2016

8-K 000-18225

41

2/17/2009

8-K 000-18225

41

11/17/2009

8-K 000-18225

41

3/16/2011

8-K 000-18225

41

3/3/2014

8-K 000-18225

41

2/17/2009

8-K 000-18225

41

11/17/2009

8-K 000-18225

42

3/3/2014

8-K 000-18225

41

6/18/2015

8-K 000-18225

41

2/29/2016

8-K 000-18225

41

9/20/2016

Restated Articles of Incorporation of Cisco Systems, Inc, 
as currently in effect

Amended and Restated Bylaws of Cisco Systems, Inc, as 
currently in effect

Indenture, dated February 17, 2009, between Cisco 
Systems, Inc and the Bank of New York Mellon Trust 
Company, NA, as trustee

Indenture, dated November 17, 2009, between Cisco 
Systems, Inc and the Bank of New York Mellon Trust 
Company, NA, as trustee

Indenture, dated March 16, 2011, between Cisco Systems, 
Inc and the Bank of New York Mellon Trust Company, 
NA, as trustee

Indenture, dated March 3, 2014, between the Company 
and The Bank of New York Mellon Trust Company, NA, 
as trustee

Forms of Global Note for the registrant’s 495% Senior 
Notes due 2019 and 590% Senior Notes due 2039

Forms of Global Note for the registrant’s 445% Senior 
Notes due 2020 and 550% Senior Notes due 2040

Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Rate Notes issued in March 2014

Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in June 2015

Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in February 2016

Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in September 2016

Cisco Systems, Inc 2005 Stock Incentive Plan (including 
related form agreements)

Cisco Systems, Inc Employee Stock Purchase Plan

Cisco Systems, Inc Deferred Compensation Plan, 
as amended

8-K 000-18225

10-Q 000-18225

X

101

101

102

107

108

101

11/24/2014

2/21/2017

12/12/2017

9/20/2004

9/20/2004

11/3/2016

Cisco Systems, Inc Executive Incentive Plan

8-K 000-18225

Form of Executive Officer Indemnification Agreement

10-K 000-18225

Form of Director Indemnification Agreement

Separation Agreement by and between Cisco Systems, Inc 
and Pankaj Patel

10-K 000-18225

8-K 000-18225

International Transfer Agreement 
(Managed Move), Relocation Payback and International 
Transfer Tax Policy Agreements by and between Cisco 
Systems, Inc and Chris Dedicoat

Credit Agreement dated as of May 15, 2015, by and among 
Cisco Systems, Inc and Lenders party thereto, and Bank of 
America, NA, as administration agent, swing line lender 
and an L/C issuer

10-Q 000-18225

102

11/22/2016

10-Q 000-18225

101

5/20/2015

117

Exhibit Description

Incorporated by Reference

Filed 
Herewith

Exhibit
Number

1010

1011

1012

211

231

241

311

312

321

322

File No.

Form
8-K 000-18225

Exhibit
101

Filing Date
3/31/2017

10-Q 000-18225

10-Q 000-18225

101

102

2/23/2011

2/23/2011

364-Day Credit Agreement dated as of March 30, 2017, by 
and among Cisco Systems, Inc and Lenders party thereto, 
and Bank of America, NA, as administration agent and 
a Lender

Form of Commercial Paper Dealer Agreement

Commercial Paper Issuing and Paying Agent Agreement 
dated January 31, 2011 between the Registrant and Bank of 
America, NA

Subsidiaries of the Registrant

Consent of Independent Registered Public Accounting Firm

Power of Attorney (included on page 119 of this Annual 
Report on Form 10-K)

Rule 13a–14(a)/15d–14(a) Certification of Principal 
Executive Officer

Rule 13a–14(a)/15d–14(a) Certification of Principal 
Financial Officer

Section 1350 Certification of Principal Executive Officer

Section 1350 Certification of Principal Financial Officer

X

X

X

X

X

X

X

X

X

X

X

X

X

101INS XBRL Instance Document

101SCH XBRL Taxonomy Extension Schema Document

101CAL XBRL Taxonomy Extension Calculation 

Linkbase Document

101DEF XBRL Taxonomy Extension Definition Linkbase Document

101LAB XBRL Taxonomy Extension Label Linkbase Document

101PRE XBRL Taxonomy Extension Presentation 

Linkbase Document

* 

Indicates a management contract or compensatory plan or arrangement

118

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized

September 6, 2018

CISCO SYSTEMS, INC

/S/ Charles h. robbins
Charles H. Robbins 
Chairman and Chief Executive Officer

POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints 
Charles H Robbins and Kelly A Kramer, jointly and severally, his attorney-in-fact, each with the full power of substitution, 
for such person, in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the 
same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, 
granting unto said attorney-in-fact and agent full power and authority to do and perform each and every act and thing requisite 
and necessary to be done in connection therewith, as fully to all intents and purposes as he might do or could do in person 
hereby ratifying and confirming all that each of said attorneys-in-fact and agents, or his substitute, may do or cause to be done 
by virtue hereof

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report on Form 10-K has been signed below by 

the following persons on behalf of the registrant and in the capacities and on the dates indicated

Signature

Title

Date

/S/ Charles h. robbins
Charles H. Robbins

Chairman and Chief Executive Officer
(Principal Executive Officer)

September 6, 2018

/S/ Kelly a. Kramer
Kelly A. Kramer

Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

September 6, 2018

/S/ Prat s. bhatt
Prat S. Bhatt

Senior Vice President, Corporate Controller and
Chief Accounting Officer 
(Principal Accounting Officer)

September 6, 2018

119

Signature

Title

Date

/S/ Carol a. bartz
Carol A. Bartz

/S/ m. miChele burns
M. Michele Burns

/S/ miChael D. CaPellas
Michael D. Capellas

/S/ marK Garrett
Mark Garrett

/S/ John l. hennessy
Dr. John L. Hennessy

/S/ Kristina m. Johnson
Dr. Kristina M. Johnson

/S/ roDeriCK C. mCGeary
Roderick C. McGeary

/S/ arun sarin
Arun Sarin

/S/ brenton l. saunDers
Brenton L. Saunders

/S/ steven m. West
Steven M. West

Lead Independent Director

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

September 6, 2018

Director

Director

Director

Director

Director

Director

Director

Director

Director

120

Shareholder Information and Forward-Looking StatementsForward-Looking StatementsThis Annual Report contains forward-looking statements regarding future events and our future results that are subject to the safe harbor provisions created under the Securities Act of 1933 and the Securities Exchange Act of 1934, each as amended. These statements are based on current expectations, estimates, forecasts, projections, and the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” “targets,” “goals,” “projects,” “intends,” “plans,” “believes,” “momentum,” “seeks,” “estimates,” “continues,” “endeavors,” “strives,” “may,” variations of such words, and similar expressions are intended to identify such forward-looking statements. In addition, any statements that refer to our anticipated growth, trends in our business, and other characterizations of future events or circumstances are forward-looking statements. Readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results due to a variety of factors, including business and economic conditions and growth trends in the networking industry; our customer markets and various geographic regions; global economic conditions and uncertainties in the geopolitical environment; overall information technology spending; the growth and evolution of the Internet and levels of capital spending on Internet-based systems; variations in customer demand for products and services, including sales to the service provider market and other customer markets; the return on our investments in certain priorities, key growth areas, and in certain geographical locations, as well as maintaining leadership in routing, switching, and services; the timing of orders and manufacturing and customer lead times; changes in customer order patterns or customer mix; insufficient, excess, or obsolete inventory; variability of component costs; variations in sales channels, product costs, or mix of products sold; our ability to successfully acquire businesses and technologies and to successfully integrate and operate these acquired businesses and technologies; our ability to achieve expected benefits of our partnerships; increased competition in our product and service markets, including the data center market; dependence on the introduction and market acceptance of new product offerings and standards; rapid technological and market change; manufacturing and sourcing risks; product defects and returns; litigation involving patents, intellectual property, antitrust, shareholder, and other matters, and governmental investigations; our ability to achieve the benefits of the announced restructuring and possible changes in the size and timing of the related charges; man-made problems such as cyberattacks, data protection breaches, malware, or terrorism; natural catastrophic events; a pandemic or epidemic; our ability to achieve the benefits anticipated from our investments in sales, engineering, service, marketing, and manufacturing activities; our ability to recruit and retain key personnel; our ability to manage financial risk and to manage expenses during economic downturns; risks related to the global nature of our operations, including our operations in emerging markets; currency fluctuations and other international factors; changes in provision for income taxes, including changes in tax laws and regulations or adverse outcomes resulting from examinations of our income tax returns; potential volatility in operating results; and other factors listed in Cisco’s most recent report on Form 10-K contained in this Annual Report. Our results of operations for the year ended July 28, 2018, are not necessarily indicative of our operating results for any future periods. We undertake no obligation to revise or update any forward-looking statements for any reason.Executive OfficersCharles H. Robbins Chairman and Chief Executive OfficerMark Chandler Executive Vice President, Chief Legal Officer, and Chief Compliance OfficerGerri Elliott Executive Vice President and Chief Sales and Marketing OfficerDavid Goeckeler Executive Vice President and General Manager, Networking and Security BusinessKelly A. Kramer Executive Vice President and Chief Financial OfficerMaria Martinez Executive Vice President and Chief Customer Experience OfficerIrving Tan Senior Vice President, OperationsPrincipal Accounting OfficerPrat S. Bhatt Senior Vice President, Corporate Controller and Chief Accounting OfficerResourcesFor more information about Cisco, to view the Annual Report online, or to obtain other financial information without charge, contact:Investor RelationsCisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 1 408 227 CSCO (2726) http://investor.cisco.com Cisco’s stock trades on the NASDAQ Global Select Market under the ticker symbol CSCO.Independent Registered Public Accounting FirmPricewaterhouseCoopers LLP San Jose, CaliforniaPrepared by www.argyleteam.comTransfer Agent and  RegistrarComputershare Investor Services P.O. Box 43078 Providence, RI 02940-3078 www-us.computershare.com/ investor Toll-free: 1 800 254 5194 International: 1 781 575 2879Notice of Annual MeetingCisco Systems, Inc. Building 9 260 East Tasman Drive San Jose, CA 95134 Wednesday, December 12, 2018 10 a.m. Pacific timeAmericas Headquarters
San Jose, CA, USA

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Amsterdam, The Netherlands

Cisco has more than 400 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website  
at www.cisco.com/go/offices.

Published October 2018

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco 
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