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FY2021 Annual Report · Cisco
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2021

ANNUAL REPORT

The Future of Work

About Cisco

Cisco (Nasdaq: CSCO) is the worldwide leader  
in technology that powers the internet.

Discover more at thenetwork.cisco.com  
and follow us on Twitter at @Cisco.

Our purpose
To Power an Inclusive Future for All

We are committed to leading the way, to inspiring change, to seeing 
the world through the eyes of others, and to stepping up to the challenges 
of inequity to create new possibilities for tomorrow.

Our strategy
To help our customers connect, secure, and 
automate in order to accelerate their digital 
agility in a cloud-first world

To execute on our strategy and address our customer priorities, we are 
focusing on the following six strategic pillars: Secure, Agile Networks; 
Hybrid Work; Optimized Application Experiences; End-to-End Security; 
Internet for the Future; and Capabilities at the Edge.

Our commitment
To drive the most trusted customer 
experience in the industry with our 
extraordinary people and great technologies

Our employees bring talent and ingenuity to everything we do,  
from designing products and solutions and protecting sensitive data  
to helping us Power an Inclusive Future for All.

Technology for 
building bridges

The solutions we use to get 
you where you need to go:

Networking

Collaboration

Security

Cloud and compute

Why Cisco?

Trusted partner

Continuous innovation

Technology leadership

Global scale and reach

Driven by purpose

Flexible Consumption

Introduction to 
summary report
This section provides an 
overview of Cisco. It does not 
contain all of the information 
you should consider. Please 
review our latest Annual Report 
on Form 10-K and online 
versions of the Annual Report 
on the website. Please also 
review our Proxy Statement for 
our 2021 Annual Meeting of 
Stockholders, and our reports 
related to corporate social 
responsibility (CSR), available 
on www.cisco.com.

Table of contents

for fiscal 2021

2 Letter to stockholders
4 Financial highlights 
6 Cisco strategy
7 Leadership
8 Governance and 
16 Stakeholder 

responsibility

engagement

Forward-looking statements

This Summary Report and our Annual Report on Form 10-K (“Annual Report”) included herein contain projections and other forward-looking statements 
regarding future events or the future financial performance of Cisco, including future operating results. These projections and statements are only 
predictions. Actual events or results may differ materially from those in the projections or other forward- looking statements. See Cisco’s filings with the 
Securities and Exchange Commission, including its most recent filing on Form 10-K, for a discussion of important risk factors that could cause actual 
events or results to differ materially from those in the projections or other forward-looking statements.

Cisco 2021 Annual Report

1

Letter to stockholders

To our stockholders,

Fiscal 2021 was a truly transformative year, and one like no 
other. Our fiscal year began last July with tremendous global 
uncertainty, as the COVID-19 pandemic continued to reshape 
how businesses operated, and how all of us lived and worked. 
In addition, the racial and social injustices that came to light 
shortly before the start of the fiscal year made it clear that we 
are all facing a time of incredible change, and throughout the 
year, the unfolding reality of climate change created even more 
urgency to build a more sustainable economy. 

Despite the complexity of navigating these 
challenges, it has been a year of hope 
and optimism as a recovery has started 
to take shape. At Cisco, we are incredibly 
proud of how our teams have supported 
our customers, partners, communities, and 
one another through this time, giving us all 
a renewed sense of purpose.

This past year has also made it undeniably 
clear that a focused, agile, and resilient 
business, guided by its purpose and 
values, and anchored in its strategy, 
can emerge stronger and better from 
challenging times. While the world looks 
and feels different today, Cisco’s core 
purpose to power an inclusive future 
for all continues to guide us as we 
look forward to enabling a reimagined 
future with tremendous opportunity ahead.

Building momentum
While fiscal 2021 certainly carried 
uncertainties, we ended it with exceptional 
momentum and positive revenue growth. 
We believe that our performance 
demonstrates strong execution against our 
strategy, robust customer adoption, trust in 
our innovative solutions, and accelerating 
adoption of our software and subscription 
offerings. In the fourth quarter, we 
experienced the strongest product order 
year-over-year growth rate in over a 
decade, driven in part by our customers’ 
urgency to modernize their infrastructure, 
digitize their businesses, and adapt to the 
future of work. 

As we continue the successful 
transformation of our business model that 
we have been investing in and executing 
on to drive higher subscription revenue, 
we have seen more predictability in our 
business model and greater visibility into our 
future. Our solid performance, combined 
with the strength of our transformation, only 
reinforces my confidence about our future.

2

Cisco 2021 Annual Report

In fiscal 2021, our software revenue was 
$15 billion of our total revenue of $49.8 
billion, up 7% year over year, making us 
one of the largest software companies 
in the world. We also achieved software 
subscription revenue growth of 15% year 
over year. We believe our investments 
are paying off, as our offerings delivered 
a strong recurring stream of revenues 
and are one of the key reasons why 
we finished the year with strong 
remaining performance obligations. 
Our consistent performance allowed us to 
close out the year with a strong balance 
sheet and solid cash flows, enabling us to 
continue to invest in our growth.

However, we are also seeing similar 
supply issues for key components that 
nearly every company in the industry is 
experiencing. We believe our world-class 
supply chain team will help us navigate this 
complex situation, enable us to optimize 
our access to key components (including 
semiconductors), and help us to take care 
of our customers by fulfilling demand as 
quickly as possible.

Power of our portfolio—  
Leading with innovation
As businesses slowly reopen, we see 
a tremendous opportunity ahead as 
nearly every company in every industry 
accelerates its digital agility in a cloud-
first world. Our customers are looking for 
solutions that provide speed, agility, and 
simplicity, and Cisco is the right company 
to deliver on each of these areas with our 
continued innovation. 

We believe that we are at a pivotal moment 
as we have a massive opportunity to 
transform what has been the traditional 
office and define the future of hybrid work. 
As our customers look to create safer hybrid 
workplaces and collaborative, engaging 
experiences for their customers and 

 We are committed to 
providing our customers 
the technologies they 
need to successfully 
navigate highly dynamic 
environments at an 
incredibly rapid pace, and 
we’re continuing to see 
strong customer reception 
for our accelerated 
investments in software 
and subscriptions. 

employees, we believe they are becoming 
increasingly reliant on Cisco technologies to 
help them achieve those goals.

Over the last fiscal year, we have 
introduced a number of new capabilities 
across our entire portfolio, while also 
investing in more flexible consumption 
models including our core networking 
capabilities as a service, highlighted by the 
recent launch of Cisco Plus. 

Our new Cisco Plus solutions will deliver 
cross-portfolio technologies to help solve 
our customers’ biggest needs with faster 
time to value. Our initial “network-as-a-
service” offering delivers hybrid cloud 
technologies and will later expand to 
a broader catalog of services built and 
delivered with our partner ecosystem. 
While still in the early days of its launch, 
Cisco Plus directly aligns with our 
transformation goals around driving more 
subscription-based revenue.

In collaboration, we continue to invest in and 
accelerate Webex, through both acquisitions 
and delivering new innovations, including the 
introduction of more than 1,000 new features 
and devices since last year. These innovations 
include the all-new Webex Suite, with a 
new look and feel that support hybrid work 
collaboration. 

We acquired several software-based 
companies within the collaboration space, 
including Slido and Socio Labs, which we 
are integrating into our Webex platform to 
provide a comprehensive event management 
solution. We also acquired IMImobile, a 
cloud communications software and services 
company, and Involvio, a leading student 
experience platform.

In security, we are focused on proactively 
protecting our customers from threats and 
remediating against them in an ever-increasing 
cyberthreat environment. We are increasingly 
deploying our zero-trust and secure access 
service edge (SASE) architectures, along 
with automation, authentication, and analytics 
capabilities. Additionally, we have delivered 
several new innovations, including passwordless 
authentication, cloud-based malware detection, 
and enhancements to SecureX. To complement 
these innovations, we acquired assets like 
Kenna Security, to drive even greater security 
efficacy. 

The broad and accelerating adoption of 
multicloud and modern application environments 
is changing how the world’s largest networks 
are built, operated, and secured, and we believe 
Cisco is at the center of this transition. We are 
building the internet for the future by creating 
breakthrough innovation with our routing, 
optical, and automation technologies to deliver 
significant economic benefits. We launched 
a new routed optical networking solution 
integrating our scalable, high-performance 
routers and Acacia’s pluggable optics, which 
offers significant cost savings. We are also 
significantly expanding our footprint with our 
webscale customers as they begin their 400G 
upgrade cycles.

Going forward, we will continue to increase our 
investments in key growth areas and technology 
shifts to help our customers succeed. Our 
focus areas will include hybrid cloud, hybrid 
work, 5G, Wi-Fi 6, edge, security, and cloud-
native architectures. I firmly believe increased 
investments in these areas will extend our 
technology leadership position and help our 
customers identify solutions that drive speed, 
agility, and simplicity.

Powering an inclusive future for all— 
Creating positive impact
Whether it’s our deep focus on delivering the 
best results for our customers, partners, and 
employees, or our commitment to making a 

difference in communities across the world, 
Cisco remains committed to our purpose: to 
power an inclusive future for all.

One key focus area is our commitment to 
creating sustainable solutions to address 
environmental issues that face communities 
around the world. For example, we’ve taken 
several actions to protect the planet and 
address the global climate change crisis. In 
September, we announced our commitments 
to be net zero across all scopes of greenhouse 
gas (GHG) emissions by 2040, which includes 
our product use, operations, and supply chain, 
and net zero across all global Scope 1 and 
Scope 2 GHG emissions by 2025. We have 
already achieved 100% renewable energy in the 
U.S. and in many countries across Europe and 
will continue to take additional steps to reduce 
our carbon footprint going forward. In addition, 
in April, the Cisco Foundation committed 
$100 million over 10 years to fund nonprofit 
grants and impact investing in climate solutions. 

We also continue to remain focused on 
the critical need to address racial equality 
and social justice. This past May, we 
announced our commitment to invest 
$150 million in historically black colleges 
and universities by providing networking, 
security, and collaboration technologies, as 
well as IT support services, to address their 
cybersecurity and digital infrastructure needs. 

Confidence in our future
As we look to fiscal 2022, we are excited to 
build on our strong momentum from this past 
fiscal year, with continued focus on growth, 
execution, and innovation. As the global 
recovery takes shape, we are executing on our 
vision of rebuilding a better world—one that is 
digital, sustainable, inclusive, and highly secure. 

We are committed to providing our customers 
the technologies they need to successfully 
navigate highly dynamic environments at an 
incredibly rapid pace, and we’re continuing 
to see strong customer appreciation of our 
accelerated investments in software and 
subscriptions. I’m more confident than ever 
in our position as the worldwide leader in 
technology that powers the internet, the digital 
enterprise, and the future of work, and I’m 
excited for the opportunities ahead. 

Thank you for your continued support, and we 
hope you stay healthy and safe.

Chuck Robbins
Chair and Chief Executive Officer
October 21, 2021

2021 key 
milestones

Achieved over 53% of 
subscription revenue 
from software and 
services in FY21.

Cisco is one of the top 
software companies in the 
world, with $15 billion in 
software revenue in FY21.

Launched our new 
as-a-service portfolio, 
Cisco Plus, and our 
first offer, Cisco Plus 
hybrid cloud.

Cisco is committing to 
reach net zero across all 
scopes of greenhouse gas 
(GHG) emissions by 2040.

Ranked #1 Best Place 
to Work in the World 
for the past 2 years by 
Great Place to Work®.

Cisco 2021 Annual Report

3

 
Financial highlights for fiscal 2021

All amounts on an annual basis.

Revenue trend
($B)

$51.9

$49.3

$49.8

$12.9

$39.0

$13.3

$36.0

$13.8

$36.0

Revenue
by geographical segment

26%

EMEA

59%

Americas

15%

APJC

by product category and services*

2019

2020

2021

Product revenue

Services revenue

54%
Infrastructure 
platforms

11%
Applications

7%
Security

28%
Services

Operating cash flow
($B)

Margins
(%)

$15.8

$15.4

$15.5

62.9%

64.3%

64.0%

27.4%

27.6%

25.8%

2019

2020

2021

2019

2020

2021

Gross margin

Operating margin

*Percentages may not equal 100% due to rounding

4

Cisco 2021 Annual Report

Capital allocation

Dividends paid per share
($)

Share repurchases
and diluted share count 
(Millions)

$1.36

$1.42

$1.46

418

4,453

4,254

4,236

59

64

R. Scott Herren
EVP and Chief Financial Officer

2019

2020

2021

2019

2020

2021

Dividends paid per share

Primary uses of cash in FY21

15%
Repayment of debt

3%
Capital expenditures

31%
Dividends

36%
Acquisitions, net

Absolute number of
shares repurchased

Diluted share count

15%
Share repurchases

Total stockholder return

This graph shows a 5-year comparison 
of the cumulative total stockholder 
return on Cisco common stock with 
the cumulative total returns of the S&P 
500 Index and the S&P Information 
Technology Index. The graph tracks the 
performance of a $100 investment in 
Cisco’s common stock and in each of 
the indexes (with the reinvestment of all 
dividends). Stockholder returns over the 
indicated period are based on historical 
data and should not be considered 
indicative of future stockholder returns.

Comparison of 5-year cumulative total return*
among Cisco Systems, Inc., the S&P 500 Index, 
and the S&P Information Technology Index

July
2016

July
2017

July
2018

July
2019

July
2020

July
2021

Cisco Systems, Inc.
S&P 500 Index
S&P Information Technology Index

* 

 $100 invested on 7/30/16 in stock or index, including 
reinvestment of dividends. Fiscal year ending July 31, 2021.

“

   We delivered a solid 

fiscal year with strong 
operational execution 
and growth in our 
portfolio of software 
and services. Software 
subscriptions were 
79% of our software 
revenue and we now 
have over $30 billion in 
remaining performance 
obligations. Our results 
reflect the returns on 
the investments we’re 
making in innovation 
and a continued shift 
to more software and 
subscriptions, driving 
more recurring revenue 
delivering growth and 
shareholder value.

Cisco 2021 Annual Report

5

 
Cisco strategy

As our customers add billions of new connections to their enterprises, 
and as more applications move to a multicloud environment, the 
network becomes even more critical. Our customers are navigating 
change at an unprecedented pace. Our mission is to shape the 
future of the internet by inspiring new possibilities for them by helping 
transform their infrastructure, expand applications and analytics, 
address their security needs, and empower their teams.

We believe that our customers are 
looking for outcomes that are data-
driven and provide meaningful business 
value through automation, security, 
and analytics across private, hybrid, 
and multicloud environments. We are 
focusing on four customer priorities: 
Reimagine Applications, Power Hybrid 
Work, Transform Infrastructure, and 
Secure the Enterprise. We are also 
accelerating our efforts to enable the 
delivery of network functionality as a 
service, as our customers increasingly 
want to consume our technologies in 
flexible ways. We have made the initial 
step with our new as-a-service portfolio, 
Cisco Plus, and our first offer, Cisco Plus 
hybrid cloud, which combines our data 

center compute, networking, and storage 
portfolio. Cisco Plus includes our plans 
to deliver networking as a service, which 
is designed to unify networking, security, 
and observability across access, wide 
area network (WAN), and cloud domains.

Our strategy is to help our customers 
connect, secure, and automate in order 
to accelerate their digital agility in a 
cloud-first world. To execute on our 
strategy and address our customer 
priorities, we are focusing on the 
following six strategic pillars: Secure, 
Agile Networks; Hybrid Work; Optimized 
Application Experiences; End-to-End 
Security; Internet for the Future; and 
Capabilities at the Edge.

Secure, Agile 
Networks
Build networking solutions 
with built-in simplicity, 
security, agility, and 
automation that can be 
consumed as-a-service.

Hybrid Work
Deliver highly secure access, 
a safer workplace, and 
collaboration experiences for 
the hybrid workforce.

Optimized Application 
Experiences
Enable greater speed, agility, 
and scale of cloud-native 
applications.

End-to-End Security
Build simple, integrated, and 
high-efficacy end-to-end 
security solutions, delivered 
on-premises or in the cloud.

Internet for the Future
Transform connectivity by 
efficiently meeting the ever-
growing demand for low latency 
and higher speeds.

Capabilities at the Edge
Develop new capabilities for a 
distributed world while enhancing 
the developer experience 
and extending enterprise and 
carrier networks.

6

Cisco 2021 Annual Report

Leadership

Cisco’s executive leadership team

54%

diverse based
on gender or
ethnicity

Chuck Robbins
Chair and Chief 
Executive Officer

Liz Centoni
EVP, Chief Strategy 
Officer, and 
General Manager, 
Applications

Eyal Dagan
EVP, Common 
Hardware Group

Jonathan Davidson
EVP and General 
Manager, Cisco 
Mass-Scale 
Infrastructure

Gerri Elliott
EVP and Chief 
Customer and 
Partner Officer

R. Scott Herren
EVP and Chief 
Financial Officer

Francine Katsoudas
EVP and Chief 
People, Policy & 
Purpose Officer

Maria Martinez
EVP and Chief 
Operating Officer

Todd Nightingale
EVP and General 
Manager, Enterprise 
Networking & Cloud

Jeetu Patel
EVP and General 
Manager, Security & 
Collaboration

Mark Patterson
SVP, Chief of Staff 
to the Chair  
and CEO

Maria Poveromo
SVP and Chief 
Communications 
Officer

Dev Stahlkopf
EVP and Chief  
Legal Officer

Diverse 
leadership

At Cisco, diversity, inclusion, 
and collaboration are 
fundamental to who we are, 
how we create the best teams, 
and how we drive success. A 
diverse workplace creates a 
vibrant culture where everyone 
is welcomed, respected, 
valued, and heard. 

Cisco has signed the 
CEO Action for Diversity 
and Inclusion™ Pledge. 
We are delivering on this 
pledge by accelerating 
full-spectrum diversity—
including gender, age, race, 
ethnicity, orientation, ability, 
nationality, religion, veteran 
status, background, culture, 
experience, strengths, and 
perspectives. It starts at 
the top in that 46% of our 
executive leadership team 
(ELT) are women and 54% 
are diverse in terms of gender 
or ethnicity, making Cisco an 
industry leader in ELT diversity. 

Leadership@Cisco 
Learn more about Cisco’s 
executive leadership team at  
https://newsroom.cisco.
com/ exec-bios. 

Cisco 2021 Annual Report

7

 
Governance and responsibility

Cisco is committed to stockholder-friendly corporate governance, and the Board of Directors has 
adopted clear corporate policies that promote excellence in corporate governance.

Stockholder 
engagement

At Cisco, we recognize the importance of 
regular and transparent communication 
with our stockholders. Each year, we 
continually engage with a significant 
portion of stockholders that include our 
top institutional investors. 

~27%

Stockholder
engagement

In fiscal 2021, our Chair of the Board and 
Chief Executive Officer, Secretary, and 
Investor Relations team held meetings, 
conference calls and/or corresponded 
with investors representing approximately 
27% of our outstanding shares, including 
65% of our top 30 stockholders.

We engaged with these stockholders on a 
variety of topics, including our business and 
long-term strategy, corporate governance 
and risk management practices, board 
leadership and refreshment, diversity, 
corporate social responsibility initiatives 
(including environmental, social, 
and governance matters), executive 
compensation program, and other matters 
of stockholder interest.

Consistent with feedback we received 
from stockholders, for fiscal 2021, we 
considered each executive’s progress 
toward Cisco’s ESG-related initiatives in 
the individual performance factors (IPF) in 
our Executive Incentive Plan, namely our 
executives’ progress during the COVID-19 
pandemic in promoting Cisco’s Conscious 
Culture, an inclusive, safe, and healthy 
work environment in which our employees 
can thrive.

8

Cisco 2021 Annual Report

Risk management 
approach

We believe that risk is inherent in 
innovation and the pursuit of long-
term growth opportunities. Cisco’s 
management is responsible for day-
to-day risk management activities. 
The Board of Directors, acting 
directly and through its committees, 
is responsible for the oversight of 
Cisco’s risk management. With the 
oversight of the Board of Directors, 
Cisco has implemented practices, 
processes, and programs designed 
to help manage the risks to which we 
are exposed in our business and to 
align risk-taking with our efforts to 
increase stockholder value. 

Policies and 
practices

We have adopted these policies and  
practices consistent with our 
commitment to transparency and best- 
in-class practices, as well as to ensure  
compliance with the rules and 
regulations of the SEC, the listing 
requirements of Nasdaq, and applicable 
corporate governance requirements.

 ● Stockholder proxy access

 ● Annual election of all directors 

(since IPO)

 ● Majority voting (since 2007)

 ● Robust Lead Independent 

Director role

 ● Stockholder right to call a special 

meeting (since IPO)

 ● No poison pill

 ● Recoupment/clawback policy

 ● Stock ownership guidelines for 
directors and executive officers

 ● Stockholder recommendations for 
director candidate to the Board

 ● Stockholder right to act by written 

consent (since IPO)

Board of Directors

The Board of Directors regularly 
discusses many core subjects with 
executive management, including 
strategy, operations, information 
systems, finance, and legal and public 
policy matters, in which risk oversight is 
an inherent element. 

/

Audit Committee

The Audit Committee, which oversees 
financial and risk management policies, 
including data protection (comprising both 
privacy and security), receives regular 
reports on enterprise risk management 
(ERM) from the chair of the ERM operating 
committee and regular reports on 
cybersecurity from Cisco’s Chief Security 
and Trust Officer multiple times a year.

Other committees

Other board committees oversee specific 
categories of risk associated with their 
respective areas of responsibility.

/

Management

Cisco’s management has implemented 
an ERM program, managed by Cisco’s 
internal audit function, that is designed 
to work across the business to identify, 
assess, govern, and manage risks and 
Cisco’s response to those risks. 

Cisco’s internal audit function performs 
an annual risk assessment that is used 
by the ERM program. The structure of 
the ERM program includes both an ERM 
operating committee that focuses on 
risk management-related topics and an 
ERM executive committee consisting of 
members of executive management. 

The ERM operating committee conducts 
global risk reviews and provides regular 
updates to the ERM executive committee. 

Executive 
compensation

Our pay practices align with our 
pay-for-performance philosophy 
and underscore our commitment to 
sound compensation and governance 
practices. 

These charts summarize the major 
elements of target total direct 
compensation for our CEO and our 
other named executive officers 
(NEOs1) as a group for fiscal 2021 and 
demonstrate our continued pay-for-
performance philosophy. 

1  As defined in our Proxy Statement 
for our 2021 Annual Meeting of 
Stockholders

CEO

NEOs other 
than CEO

15% Variable cash incentive 
       awards (performance-based) 

9%  Variable cash incentive 
       awards (performance-based) 

6%   Base salary

6%   Base salary

48% Performance-based equity 
        incentive awards 

46% Performance-based equity 
        incentive awards 

32% Time-based equity
        incentive awards 

39% Time-based equity
        incentive awards 

Percentages may not total 100% due to rounding.

We apply leading executive compensation practices

Our executive 
compensation program 
rewards performance
 ● Compensation philosophy is 

designed to attract and retain, 
motivate performance, and 
reward achievement

 ● Performance measures are aligned 

 ●

 ●

Independent compensation 
committee 

Independent compensation 
consultant 

 ● Comprehensive annual 

compensation program risk 
assessment 

with stockholder interests 

 ● Caps on incentive compensation 

 ● Limited perquisites

 ● No single-trigger vesting of equity 

award grants 

 ● No stock option repricing or cash-
out of underwater equity awards 

 ● No supplemental executive 

retirement plan or executive-
defined benefit pension plan 

 ● Majority of annual total direct 

 ● No employment, severance, or 

 ● No golden parachute tax gross-ups 

compensation is performance-based 

 ● No dividends are paid on 

unvested awards 

 ● ESG performance goals are included 
in the variable cash incentive program

change in control agreements for 
our executive officers

 ● Stock ownership guidelines 

 ● Recoupment/clawback policy

 ● Broad anti-pledging and anti-

hedging policies 

Cisco 2021 Annual Report

9

Board of Directors

Cisco’s Board of Directors believes strongly in the value of an independent board of directors. Independent board 
members have consistently comprised over 75% of the members of Cisco’s Board of Directors. All members of the 
key board committees—the Audit Committee, the Compensation and Management Development Committee, and the 
Nomination and Governance Committee—are independent.

M. Michele Burns
63

Wesley G. Bush
60

Michael D. Capellas
67

Mark Garrett
63

Independent Director
Former Chair and CEO, 
Mercer LLC
Director since: 2003

Independent Director
Former Chair and CEO,  
Northrop Grumman Corporation
Director since: 2019

Lead Independent Director
Founder and CEO,  
Capellas Strategic Partners
Director since: 2006

Independent Director
Former CFO,  
Adobe Systems Incorporated
Director since: 2018

Skills: 

Skills: 

Skills: 

Skills: 

Committees: AU | F CHAIR

Committees: C | F

Committees: N CHAIR | AQ  CHAIR

Committees: AU CHAIR   | N 

John D. Harris II
60

Dr. Kristina M. Johnson
64

Roderick C. McGeary
71

Charles H. Robbins
55

Independent Director
Former Vice President of 
Business Development, 
Raytheon Company
Director since: 2021

Independent Director
President, 
The Ohio State University
Director since: 2012

Independent Director
Former Vice Chair, 
Consulting KPMG LLP
Director since: 2003

Chair and Chief Executive 
(cid:50)(cid:73)(cid:192)(cid:70)(cid:72)(cid:85)
Director since: 2015
Chair since: 2017

Skills:  

Skills:  

Skills: 

Skills: 

Committees: F 

Committees: C | F

Committees: AU | C CHAIR | N

Brenton L. Saunders
51

Dr. Lisa T. Su
51

Marianna Tessel
53

Independent Director
Executive Chair, 
The Beauty Health Company
Director since: 2017

Independent Director
President and CEO,  
Advanced Micro Devices, Inc.
Director since: 2020

Independent Director
Executive Vice President and  
Chief Technology Officer, Intuit Inc.
Director since: 2021

Skills: 

Skills: 

Skills: 

Committees: C | AQ

Committees: AQ 

Committees: AQ

10

Cisco 2021 Annual Report

Key to committees

AU Audit Committee

AQ  Acquisition Committee

N

F 

C 

Nomination and 
Governance Committee

Finance Committee

Compensation and 
Management Development 
Committee

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The role of the Board of Directors in strategy
One of the Board’s key responsibilities is overseeing management’s formulation and execution of Cisco’s strategy. Throughout the 
year, our CEO, the executive leadership team, and other leaders from across the company provide detailed business and strategy 
updates to the Board. During these reviews, the Board engages with the executive leadership team and other business leaders 
regarding various topics, including business strategy and initiatives, capital allocation, portfolio updates, the competitive landscape, 
talent and culture including inclusion and diversity, ESG concerns including human rights implications of Cisco product development 
and sales, our environmental impact, and regulatory developments. Additionally, on an annual basis, the Board reviews and approves 
Cisco’s financial plan. The Lead Independent Director also chairs regularly scheduled executive sessions of the independent directors, 
without Cisco management present, during which Cisco’s strategy is reviewed and other topics are discussed.

Board snapshot

Gender
diversity

36% Women
64% Men

Race/
ethnicity
diversity

82% White
9%   African American or Black
       and Native American
9%  Asian

Sexual
orientation
diversity

18%  LGBTQ+

Director
tenure

7  Director 0-7 years
1  Director 8-14 years
3  Director 15+ years

Board skills and attributes

Leadership

Sales and 
marketing

Academia

Technology

11

6

1

9

Board 
governance 
structure

 10 Independent
1 Non-independent

Gender/ethnic/ 
racial/sexual 
orientation diversity

Financial 
experience

Public company 
board experience

Global 
business

5

8

10

10

Cisco 2021 Annual Report

11

Corporate social responsibilityTechnology has the potential to create opportunities—or deepen inequalities. Cisco believes that technology, when thoughtfully and strategically applied, can help address inequities; bring positive, lasting change to people’s lives and communities; and benefit the planet. We have a purpose to Power an Inclusive Future for All. We announced this purpose in 2020 and developed a framework for how we can fulfill this purpose through our technology, actions, and intentions. Throughout our upcoming fiscal 2021 Purpose Report, which is expected to be published in December 2021, we share how Cisco has helped to bring this purpose to life. Our corporate social responsibility (CSR) reporting describes our commitments, goals, progress, and impact for the environmental, social, and governance (ESG) topics that are significant to Cisco and our stakeholders.CSR governance and managementCisco Corporate Affairs leads our social investment programs and champions our commitment to CSR performance and transparency. This team engages with internal and external stakeholders, leads our ESG materiality assessment,1 and stewards CSR reporting activities, which are aligned with standards set by the Global Reporting Initiative (GRI). Additionally, to improve ease of use and comparability with peers, Cisco plans to index its 2021 Purpose Report against frameworks from GRI, the Value Reporting Foundation (SASB Standards), the Task Force on Climate-related Financial Disclosures, and the UN Sustainable Development Goals, where applicable. The Corporate Affairs team also works cross-functionally to help determine CSR priorities and drives the process for CSR governance across business functions. The Nomination and Governance Committee of the Board reviews Cisco’s policies and programs concerning corporate social responsibility, including ESG matters. This structure is designed to ensure that we prioritize the right ESG issues as a company, and that we stay on track with our commitments.CSR focus areas* ●Climate change and GHGs ●Inclusion and diversity ●Corporate governance ●Human rights and working conditions in the supply chain ●Business ethics ●Data security(cid:98)and privacy ●Innovation and responsible technology ●Employee health and safety and labor rights ●Circular design and lifecycle management ●Operational waste ●Environmental protection ●Water ●Talent ●Employee well-being ●Community impact ●Digital Inclusion ●Critical human needs and(cid:98)disaster relief  ●Economic empowerment/Nomination and Governance CommitteeReviews Cisco’s policies and programs concerning corporate social responsibility, including environmental, social, and governance matters.Other board committees ●Acquisition ●Audit ●Finance ●Compensation and Management DevelopmentBoard of DirectorsCorporate CSRChampion Cisco’s company-wide commitment to CSR performance and transparencyBusiness functions and cross-functional groupsConduct due diligence and implement policies and programs for specific CSR focus areasGovernance, Risk, and ControlsChampion enterprise risk management (ERM) efforts across the business to identify, assess, and manage risks* These CSR focus areas are the topics identified in our FY21 ESG materiality assessment.11  ESG materiality, as used in this report, and our ESG materiality assessment process is different than when used in the context of Securities and Exchange Commission (SEC) disclosure obligations. Issues deemed material for purposes of this report and for purposes of determining our ESG strategy may not be considered material for SEC reporting purposes, nor does inclusion of information in this report indicate that the topic or information is material to Cisco’s financial condition or results of operations.12Cisco 2021 Annual ReportCisco’s efforts to deliver on our stated purpose to Power 
an Inclusive Future for All are organized into several ESG 
topics. From the technology that helps securely power the 
world’s connectivity (Power), to driving fairness, inclusion, 
and equitable opportunity (Inclusive), and helping to 
ensure a sustainable and regenerative planet (Future).

Power

Over 85% of the world’s web 
traffic travels securely across 
Cisco connections. Our software 
and solutions protect the data of 
millions of users within public sector 
organizations and businesses 
of all sizes, including 98% of the 
Fortune 500. 

At Cisco, we hold ourselves 
to the highest standards of 
business conduct. This requires 
applying leading security and 
privacy practices and global 
principles of human rights to the 
design, sourcing, manufacturing, 
and sale of our solutions and 
working to integrate a human 
rights perspective across Cisco’s 
glo(cid:69)al (cid:69)usiness.(cid:98)Cisco earns 
trust by striving to operate 
with transparency, fairness, 
accountability, and integrity in 
every aspect of our business. 
The pandemic has intensified the 
importance of all these issues. 
Digital, cloud-first, and remote/
hybrid work are now the default for 
many organizations, and advanced 
networks are essential for business 
resiliency and reliability. 

Earning and upholding stakeholder 
trust goes beyond the integrity 
of solutions and networks. It 
also speaks to our financial 
transparency and high standards 
of ethical conduct. Cisco has 
forged trusted relationships among 
global stakeholders.

Cisco works to ensure that our 
products are made responsibly, 
consistent with Cisco’s values. We 
expect our manufacturing partners 
and suppliers to uphold Cisco’s 
standards for labor, health and 
safety, environment, and ethics. 
We are a founding member of the 
Responsible Business Alliance 
(RBA) and have long adopted 

the RBA Code of Conduct as our 
Supplier Code of Conduct. We 
maintain high expectations of 
our global network of suppliers, 
engaging closely with them to 
protect human rights, promote 
health and well-being, and extend 
economic opportunity. We assess 
our suppliers’ conformance 
to our policies through risk 
assessments, audits, and targeted 
engage(cid:80)ents.(cid:98)If suppliers do not 
meet our standards, we work 
with them to improve and hold 
them accountable to achieve 
that i(cid:80)prove(cid:80)ent.(cid:98)(cid:58)e also 
implement targeted initiatives to 
address identified areas of risk or 
opportunities to deliver benefit. 
This work in our supply chain is a 
core element of our commitment to 
corporate social responsibility.

Inclusive
We power inclusivity through our 
Conscious Culture and social 
impact initiatives. Our Conscious 
Culture informs all aspects of the 
Cisco employee experience—from 
how we support employees across 
the full spectrum of diversity to 
how we engage teams and give 
back to communities. It is a set 
of expectations, principles, and 
measures that we believe best 
define Cisco’s values, beliefs, and 
ethos. Our values and expectations 
are laid out in our Code of Business 
Conduct. Every employee must 
certify compliance with the code 
each year to help ensure integrity in 
the workplace and the ethical use 
of data and resources, and to help 
prevent conflicts of interest. Living a 
Conscious Culture requires us to act 
with dignity, respect, fairness, and 
equity in each of our interactions 
with one another, building a culture 
that allows us to become a catalyst 
for social change.

INCLUSIVE
Selected goals

7%

increase in representation 
for Black/AA in the non-
executive space

25%

increase in representation 
for Black/AA for 
Director/VP

1 billion

people positively 
impacted through 
our social impact 
grants and signature 
programs by 2025

For more 
information see our 
CSR website at 
csr.cisco.com.

Diversity, equity and inclusion, 
and talent and culture 
highlights

Global
employees
(based on
FY2020
data)

27%
Women

73%
Men

 ● At Cisco, it starts at the top: 46% of our ELT 
are women and 54% are diverse in terms 
of gender or ethnicity. With respect to our 
Board of Directors,  36% are women, 64% 
are men, 9% are Asian, 9% are African 
American or Black, and Native American, 
82% are White, and 18% are diverse in terms 
of sexual orientation.

 ● Based on our annual fiscal 2020 data, our 
global employee base was comprised 
of 27% women and 73% men, and our 
U.S. employee base was comprised of 
the following ethnicities: 51.8% White/
Caucasian, 36.5% Asian, 5.8% Hispanic/
Latinx, 4.1% African American/Black, 1.4% 
two or more races (not Hispanic or Latinx), 
and 0.4% additional groups (including 
American Indian, Alaska Native, and Native 
Hawaiian or other Pacific Islander).
 ● Cisco has signed the CEO Action for 

Diversity and Inclusion Pledge.

 ● We announced our Social Justice Beliefs, 
which includes a set of actions including 
our response to systemic racism and a 
commitment to be antiracist in all forms.
 ● We continued to offer employees “A Day for 
Me,” which were paid days off that allowed 
for each individual to recharge and rest.
 ● Approximately 2 million Team Space 

Check-Ins by our employees in fiscal 2021, 
reflecting 85% of employees submitting 
Team Space Check-Ins.

Cisco 2021 Annual Report

13

When people are respected for who they are 
and encouraged to seek balance between 
work and personal life, we believe they are 
more productive and successful in their jobs 
and able to give their best to their families 
and communities. In fiscal 2017, we set a 
goal to achieve 80% employee participation 
in community impact by 2020. We achieved 
that goal last year and sustained it through 
fiscal 2021. We were honored to be ranked 
number 1 on the Great Place to Work® list of 
the World’s Best Workplaces in 2020, with 
93% of employees surveyed saying Cisco is 
a great place to work. 

This year, we continued our momentum and 
growth in the diversity of our workforce. We 
have continued to make significant gains 
in diverse talent even while we continue to 
navigate the challenges and impacts of the 
pandemic. Of special note is the accelerated 
progress Cisco is making in attracting 
African American/Black talent at both the 
non-executive and Director/VP levels.

Since we announced our Social Justice 
Beliefs in September 2020, we have 
launched 12 subsequent actions in support 
of and solidarity with the Black community. 
Our Social Justice Beliefs provide a blueprint 
for how we respond to injustice and address 
inequity, not just now, but in the future, when 
we see injustice and systemic inequality 
happening for any community across the 
full spectrum of diversity. This year, we 
launched the Inclusive Future Action Office 
to accelerate Cisco’s priorities in this area. 
Our Inclusive Future Action Office will help 
us be relentless in our progress and will 
support teams in expanding their impact.

Cisco has always been committed to 
compensating our employees fairly and 
equitably. We are a founding signer of the 
White House Equal Pay Pledge and the 
Parity.org pledge, and we are leading the 
charge to make fair pay a reality for all 
employees through the Employers for Pay 
Equity Consortium. We have also introduced 
an innovative and inclusive framework that 
provides us powerful analytics to evaluate 
our complex compensation system. For 
example, by using these powerful analytics, 
we are able to test for pay parity on a 
regular basis, and when gaps are found, we 
strive to correct them.

At its core, to Power an Inclusive Future 
for All means helping the underserved 
and most vulnerable. Cisco believes that 
technology can be used to help solve 
our greatest social challenges, such as 
addressing critical human needs and 
disaster relief, economic inequality, digital 

14

Cisco 2021 Annual Report

inclusion, and education, including training 
in digital skills. Cisco set a goal in 2016 
to positively impact one billion people by 
2025 through our social impact grants and 
signature CSR programs.2 We cannot create 
this future on our own, so we engage with 
nonprofit partners to invest in early-stage 
solutions and form long-term partnerships 
that allow organizations to put technology to 
its highest and best use.

Cisco has a proud legacy of leading the 
private sector in responding to humanitarian 
challenges. In fiscal 2021, we merged 
two existing functions within Cisco—the 
Critical Human Needs portfolio team and 
the Tactical Operations (TacOps) team—to 
form Cisco Crisis Response (cid:11)CC(cid:53)(cid:12).(cid:98)CC(cid:53) 
brings together our Critical Human Needs 
investment portfolio, which provides 
cash and product grants to organizations 
responding to humanitarian crises and 
natural disasters, with our Cisco TacOps 
team, which, since 2005, has responded 
to more than 60 worldwide incidents, from 
natural disasters to forced mass migration, 
providing free crisis communication 
networks to support recovery.

We are also teaching IT skills to millions 
of students every year through the Cisco 
Networking Academy. In fiscal 2021, 
three million people participated in Cisco 
Networking Academy courses in 180 
countries, bringing the total to 15 million 
students since inception. We also 
expanded the Cisco Networking Academy 
by launching Skills for All, a mobile-first 
platform offering learners a personalized 
pathway to entry-level technology jobs.

Future

Environmental sustainability is foundational 
to creating a more inclusive world. Since 
2006, Cisco has been driving meaningful 
change by reducing emissions associated 
with our operations, product use, and 
supply chain. We are also helping to ensure 
sustainable use of resources by continuing 
to apply circular economy principles to 
the entire lifecycle of our products, and by 
being responsible stewards of the natural 
resources we all share, like water and air.

Addressing climate change
In early fiscal 2022, we committed to 
reach net zero for greenhouse gas (GHG) 
emissions across all scopes by 2040, 
10 years ahead of when climate scientists 
say the planet must reach net zero to 
avoid the worst impacts of climate change. 

FUTURE
Selected goals

Net zero
for GHG emissions by 2040 
and for all global Scope 1 
and Scope 2 GHG emissions 
by 2025

30%
absolute reduction in 
Cisco’s supply chain 
Scope 3 GHG emissions by 
FY30 (FY19 baseline)

77% to 87%
improvement in large rack-
mounted equipment system 
power efficiency by FY22 
(FY16 baseline)

2 

 Some of our social impact grantees receive 
funding from other organizations. Recently 
Cisco completed an external limited 
assurance review of our progress toward 
this goal. For more information see the 
criteria document and assurance report 
available at csr.cisco.com.

Cisco’s net zero goal will be supported by 
near-term targets, including to reach net 
zero for all global Scope 1 and Scope 2 
emissions by 2025. 

Strategies Cisco has adopted to get to net 
zero include:

 ● Continuing to increase the energy 

efficiency of our products 

 ● Accelerating our use of renewable energy

 ● Embracing hybrid work

 ●

Investing in carbon removal solutions

 ● Further embedding sustainability and 

circular economy principles across our 
business

Cisco has been setting and achieving 
emissions reduction goals since 2006 
and is currently working toward targets 
to reduce emissions from our operations, 
products, and supply chain. Our fiscal 
2022 targets covering Scope 1 and 2 
emissions are approved by the Science 
Based Targets initiative (SBTi) and are 
consistent with reductions required 
to keep global warming to well below 
2°C. We met these targets one year 
early and will now turn our attention to 
our 2025 Scope 1 and 2 targets. 

Measuring and managing environmental 
performance extends to Cisco’s 
global supply chain operations. Active 
engagement with suppliers is helping us 
make progress toward our goals to have 
suppliers set their own absolute GHG 
emissions reduction targets and reduce 
Cisco’s absolute supply chain-related 
Scope 3 GHG emissions.

The largest portion of Cisco’s carbon 
footprint is from the operation of our 
products by our customers. Cisco has 
set a goal to improve large rack-mounted 
equipment system power efficiency by 
77% to 87% by fiscal 2022 (fiscal 2016 
baseline). This improvement will help 
reduce our customers’ operating expense 
and Cisco’s carbon footprint. As we have 
done over the course of many years, we 
will continue to invest in key engineering 
initiatives to help drive progress in this area.

Additionally, Cisco is helping innovators 
and communities around the world explore 
solutions and respond to the consequences 
of a changing climate. In April 2021, the 
Cisco Foundation announced a 10-year, 
$100 million commitment to fund nonprofit 
grants and impact investing in climate 
solutions. This new funding portfolio will 
support strong initiatives to spur community 
engagement and innovative solutions that 

are designed to draw down the carbon 
already in the atmosphere or regenerate 
depleted ecosystems. Also in fiscal 2021, 
we offered the first ever Greenhouse 
Gas Solutions Prize in our annual Cisco 
Global Problem Solver Challenge. 
Through this program, Cisco awards 
cash prizes to early-stage startups using 
technology to address environmental and 
social challenges.

Circular economy 

Making the world a better place with 
technology begins with how that 
technology is designed, made, used, and 
reused. For decades, the global economy 
has been based on a “take-make-dispose” 
model, where products are manufactured 
from virgin materials, purchased, and 
then discarded. This linear model is not 
sustainable. It depletes scarce natural 
resources, creates too much waste, and 
produces carbon emissions that contribute 
to climate change.

Cisco has been working and continues 
to work to integrate circular economy 
principles across our business. In addition 
to making our products more energy 
efficient, we are designing them to 
reduce the environmental impacts of their 
manufacture and to better facilitate repair 
and remanufacturing—with the goal to 
maximize reuse of products and materials. 
We continue to make progress on our 
Platform for Accelerating the Circular 
Economy (PACE) Capital Equipment 
Pledge, signed by CEO Chuck Robbins in 
2018, committing to 100% product return 
upon request, at no cost to our customers. 
This builds on almost two decades of 
programs to facilitate product returns for 
reuse and recycling, offer comprehensive 
service and repair, and remanufacture 
used equipment for sale through Cisco 
Refresh. We continue to work to improve 
the customer experience to drive 
increased product returns at end of use, 
and expand business and as-a-service 
models to facilitate return and reuse.

Cisco’s technology and solutions also 
enable customers to derive value from 
a circular model and achieve their own 
environmental sustainability goals. 
The physical mechanics of the circular 
economy—for example, remanufacturing 
and recirculating products or improving 
infrastructure in cities to minimize 
resource use and waste—are enabled 
by digital technology. Collaborating with 
our customers and other stakeholders is 
essential to achieving a circular economy.

FUTURE
Selected goals

100%

of new Cisco products and 
packaging will incorporate 
circular design principles 
by FY25

20%

reduction in use of 
virgin plastics by FY25 
(FY18 base year)

75%
reduction in use of foam in 
Cisco product packaging 
by FY25 (FY19 base year)

70%

of Cisco component and 
manufacturing suppliers by 
spend will achieve a zero-
waste diversion rate at one 
or more sites by FY25

Cisco 2021 Annual Report

15

Stakeholder engagement

At Cisco, we believe that by offering an attractive value proposition to customers and partners, by 
creating diverse and inclusive workplaces and a conscious culture for employees, and by engaging 
regularly with stockholders and communities, we can create and maximize long-term value. The 
following chart presents a summary of our key stakeholder groups and some examples of how we 
engage with them.

Customers and partners

 ● Global Customer Advisory Board

 ● Cisco Live/Cisco Connect events

 ● Customer satisfaction surveys

 ● Partner Summit

 ● Partner Education Connection

 ● Online community forums

Long-term 
value creation

Employees

 ● Regular “Check-In” company 

meetings 

 ● Team Space for weekly updates 

to leaders

 ● Functional/regional “all-hands” 

meetings

 ● Leadership Quarterly and Leader Day

 ● “We Are Cisco” online community

 ● 29 Inclusive Communities comprised 

of 11 employee resource organizations 
and 18 employee networks

16

Cisco 2021 Annual Report

Stockholders

 ● Annual Stockholder 

Meeting

 ● Conferences

 ● Roadshows

 ●

Investor meetings

 ● Company briefings

 ● Tech-Talks

Communities, 
governments 
and regulators, 
(cid:49)(cid:42)(cid:50)s(cid:18)non(cid:83)rofits, 
industry leaders

 ● Cisco Foundation

 ● Cisco Networking Academy

 ●

Industry working groups, 
trade associations, and 
standards bodies

 ● World Economic Forum

 ● High-tech policy blog

 ● Advocacy

 ● Social media channels

 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

(Mark One)

FORM 10-K

(cid:95)  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 

OF 1934 
For the fiscal year ended July 31, 2021

or

(cid:133) 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 
For the transition period from _________ to _________

Commission file number 001-39940

CISCO SYSTEMS, INC.

(Exact name of Registrant as specified in its charter)

Delaware 
(State or other jurisdiction of 
incorporation or organization) 
170 West Tasman Drive 
San Jose, California 
(Address of principal executive offices)

77-0059951 
(IRS Employer 
Identification No.)

95134-1706 
(Zip Code)

Registrant’s telephone number, including area code: (408) 526-4000 
Securities registered pursuant to Section 12(b) of the Act:

Title of each class:

Common Stock, par value $0.001 per share

Trading Symbol(s)

CSCO

Name of each exchange on which registered

The Nasdaq Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  (cid:95) Yes  No  (cid:133)
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  (cid:133) Yes  No  (cid:95)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.  (cid:95)  Yes  (cid:133)  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files).  (cid:95)  Yes  (cid:133)  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth 
company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer 

Non-accelerated filer  

(cid:95)

(cid:133)

Accelerated filer 

Smaller reporting company 

Emerging growth company 

(cid:133)

(cid:133)

(cid:133)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:133)
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued 
its audit report. (cid:95)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  (cid:133)  Yes  (cid:95)  No
Aggregate market value of registrant’s common stock held by non-affiliates of the registrant, based upon the closing price of a share of the registrant’s 
common stock on January 22, 2021 as reported by the Nasdaq Global Select Market on that date: $189.0 billion
Number of shares of the registrant’s common stock outstanding as of September 3, 2021: 4,217,735,917

Portions of the registrant’s definitive Proxy Statement relating to the 2021 Annual Meeting of Stockholders, to be held on December 13, 2021, are 
incorporated by reference into Part III of this Annual Report on Form 10-K where indicated.

DOCUMENTS INCORPORATED BY REFERENCE

1

13

27

27

27

27

28

29

30

50

52

PART I

Item 1.

Business  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1A.

Risk Factors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 1B.

Unresolved Staff Comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 2.

Item 3.

Item 4.

Item 5.

Item 6. 

Item 7. 

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Legal Proceedings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of 
Equity Securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

[Reserved] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Management’s Discussion and Analysis of Financial Condition and Results of Operations . . . . . . . . . . . . . . .

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 8. 

Item 9. 

Financial Statements and Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure . . . . . . . . . . . . . . . 100

Item 9A. 

Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Item 9B. 

Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

PART III

Item 10. 

Directors, Executive Officers and Corporate Governance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Item 11. 

Executive Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  . . . . . 101

Item 13.

Certain Relationships and Related Transactions, and Director Independence . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Item 14. 

Principal Accountant Fees and Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

PART IV

Item 15.

Item 16.

Exhibits and Financial Statement Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Form 10-K Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

This Annual Report on Form 10-K, including the “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations,” contains forward-looking statements regarding future events and our future results that are subject to the safe 
harbors created under the Securities Act of 1933, as amended (the “Securities Act”) and the Securities Exchange Act of 1934, 
as amended (the “Exchange Act”). All statements other than statements of historical facts are statements that could be deemed 
forward-looking statements. These statements are based on current expectations, estimates, forecasts, and projections about 
the industries in which we operate and the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” 
“targets,” “goals,” “projects,” “intends,” “plans,” “believes,” “momentum,” “seeks,” “estimates,” “continues,” “endeavors,” 
“strives,” “may,” variations of such words, and similar expressions are intended to identify such forward-looking statements. 
In addition, any statements that refer to projections of our future financial performance, our anticipated growth and trends 
in  our  businesses,  future  responses  to  and  effects  of  the  COVID-19  pandemic,  and  other  characterizations  of  future  events 
or  circumstances  are  forward-looking  statements.  Readers  are  cautioned  that  these  forward-looking  statements  are  only 
predictions  and  are  subject  to  risks,  uncertainties,  and  assumptions  that  are  difficult  to  predict,  including  those  identified 
below,  under  “Item  1A.  Risk  Factors,”  and  elsewhere  herein.  Therefore,  actual  results  may  differ  materially  and  adversely 
from those expressed in any forward-looking statements. We undertake no obligation to revise or update any forward-looking 
statements for any reason.

Item 1. 

Business 

General

PART I

Cisco designs and sells a broad range of technologies that power the Internet. We are integrating our platforms across networking, 
security, collaboration, applications and the cloud. These platforms are designed to help our customers manage more users, 
devices  and  things  connecting  to  their  networks.  This  will  enable  us  to  provide  customers  with  a  highly  secure,  intelligent 
platform for their digital business.

We conduct our business globally and manage our business by geography. Our business is organized into the following three 
geographic segments: Americas; Europe, Middle East, and Africa (EMEA); and Asia Pacific, Japan, and China (APJC).

Our products and technologies are grouped into the following categories: Infrastructure Platforms; Applications; Security and 
Other Products. In addition to our product offerings, we provide a broad range of service offerings, including technical support 
services and advanced services. Increasingly, we are delivering our technologies through software and services. Our customers 
include  businesses  of  all  sizes,  public  institutions,  governments,  and  service  providers,  including  large  webscale  providers. 
These customers often look to us as a strategic partner to help them use information technology (IT) to differentiate themselves 
and drive positive business outcomes.

At  our  annual  meeting  of  shareholders  held  on  December  10,  2020,  shareholders  voted  to  approve  changing  our  state  of 
incorporation from California to Delaware. The reincorporation became effective on January 25, 2021. Our headquarters are in 
San Jose, California. The mailing address of our headquarters is 170 West Tasman Drive, San Jose, California 95134-1706, and 
our telephone number at that location is (408) 526-4000. Our website is www.cisco.com. Through a link on the Investor Relations 
section of our website, we make available the following filings as soon as reasonably practicable after they are electronically filed 
with or furnished to the Securities and Exchange Commission (SEC) at sec.gov: our Annual Report on Form 10-K, Quarterly 
Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  and  any  amendments  to  those  reports  or  other  information  filed  or 
furnished pursuant to Section 13(a) or 15(d) of the Exchange Act. All such filings are available free of charge. The information 
published on our website, or any other website referenced herein, is not incorporated into this report.

Strategy and Priorities

As our customers add billions of new connections to their enterprises, and as more applications move to a multicloud environment, 
the network becomes even more critical. Our customers are navigating change at an unprecedented pace and our mission is 
to shape the future of the Internet by inspiring new possibilities for them by helping transform their infrastructure, expand 
applications and analytics, address their security needs, and empower their teams. We believe that our customers are looking for 
outcomes that are data-driven and provide meaningful business value through automation, security, and analytics across private, 
hybrid, and multicloud environments.

We are focusing on four customer priorities: Reimagine Applications, Power of Hybrid Work, Transforming Infrastructure and 
Secure the Enterprise.

1

Reimagine Applications

In our view, over the next several years, customers will be increasingly writing modern software applications that can run on 
any hybrid cloud, and will be adding billions of connections to their environments. Customers will need to be able to build 
applications quickly, deploy them nearly anywhere, monitor experiences, and act in real time.

We  believe  we  are  uniquely  positioned  to  enable  successful  business  outcomes  for  customers  in  hybrid  and  multicloud 
environments. In our view, networks are increasingly critical to business success and we believe our customers will benefit 
from the insights and intelligence that we are making accessible through our highly differentiated platforms.

We are continuing our commitment to deliver full stack observability from the application to the infrastructure to give our 
customers greater insights that enable faster, better decision making. We are doing this through adding key elements to our 
portfolio,  such  as:  infrastructure  optimization  with  Intersight,  network  monitoring  with  technology  from  our  acquisition  of 
ThousandEyes, application performance monitoring with AppDynamics, as well as our security innovations.

Power of Hybrid Work

Our customers’ communications continue to evolve as we move to a digital, cloud-based world. As our customers’ people are an 
important competitive advantage to them, their teams need effective and simple ways to work better together and to interact with 
their customers to build better relationships and increase collaboration. As an example, we believe our collaboration portfolio, 
which includes our subscription-based Webex conferencing platform, is at the center of our customers’ strategy for enabling 
their teams to be more productive and secure.

With  the  future  of  work  being  hybrid,  we  are  focused  on  delivering  highly  secure  collaboration  experiences  regardless  of 
whether workers are physically at home or in the office. During fiscal 2021, we have added a significant number of new features, 
including digital signage, touchless calls, room capacity alerts, and environmental sensors to help enable a safer return to the 
office. We also extended our Webex suite of devices through our new desk camera and desk hub solutions.

Transforming Infrastructure

In  an increasingly digital and connected  world,  our  customers are  looking to modernize  and  transform  their  infrastructure. 
Our  strategy  began  with  Software-Defined  Access  (SD-Access)  technology,  one  of  our  leading  enterprise  architectures  and 
continued with the launch of our Catalyst 9000 series of switches.

Since the initial launch, we have continued to transform our enterprise access portfolio by bringing together several technologies 
to form the only integrated architecture with built-in simplicity, automation and security at the foundation. This architecture 
is designed to enable our customers to securely connect their users and devices to applications and data over any network, to 
applications and data, no matter where they are.

We have introduced several innovations that extend our networking capabilities to wireless and enterprise routing products, 
including  Software-Defined  Wide  Area  Network  (SD-WAN)  and  Internet  of  Things  (IoT)  edge  platforms.  Our  SD-WAN 
solutions  are  designed  to  provide  direct  branch  to  cloud  connectivity,  enabling  the  workforce  to  access  their  software-as-a- 
service  (SaaS)  applications  and  workloads  in  an  optimized  and  highly  secure  manner.  We  have  continued  to  expand  our 
SD-WAN offering, through our Cloud OnRamp integrations with several webscale providers to deliver predictable and highly 
secure application experiences.

To further our innovation in this area, we are applying the latest technologies, such as machine learning and advanced analytics, 
to  operate  and  enhance  network  capabilities.  These  network  product  offerings  are  designed  to  enable  customers  to  detect 
cybersecurity threats, even in encrypted traffic. As such, we have created, in our view, the only network that is designed for 
security while maintaining privacy.

Our customers are operating in multicloud environments with private, public and hybrid clouds. For the data center, our strategy 
is to deliver multicloud architectures that bring policy and operational consistency, regardless of where applications or data 
reside, by extending our Application Centric Infrastructure (ACI) and our hyperconverged offerings.

In fiscal 2020, we announced details of our technology strategy for the Internet for the Future aimed at addressing the broad 
adoption  of  multicloud  and  application  environments.  We  continue  to  make  significant  investments  in  the  development  of 
software, silicon and optics — which we believe are the building blocks for the Internet for the Future.

2

We introduced Cisco Silicon One, a single unified silicon architecture, as well as the Cisco 8000 carrier-class router family 
built on Cisco Silicon One and our operating system, Cisco IOS XR7. We have also expanded our Cisco Silicon One platform 
from a routing focused solution to one which addresses the webscale switching market. We also launched a new routed optical 
networking solution integrating our routers and pluggable optics from our recent acquisition of Acacia, which further helps to 
deliver cost savings to our customers.

Secure the Enterprise

With the rapid growth in modern applications, more distributed work environments, and increasing cyber-attacks, we believe 
every organization requires new or enhanced security architectures. Our security strategy is focused on delivering a simple 
and effective cyber-security architecture combining network, cloud and endpoint-based solutions that recognizes the critical 
importance of data privacy.

Our comprehensive security portfolio offers simplified protection for any workload on any cloud while minimizing the attack surface 
and  automating  security  policies  across  an  organization’s  hybrid  cloud  footprint.  This  extends  to  our  secure  access  service  edge 
(SASE) framework and Zero Trust architecture, where we have developed a cloud-delivered stack across Umbrella, a secure Internet 
gateway, Meraki, SD-WAN, and Viptela. We are also delivering unified detection and response capabilities built on Cisco SecureX, 
our new cloud-native platform, which is a built-in platform that connects our Cisco Secure portfolio and our customers’ infrastructure.

Our strategy is to help our customers connect, secure, and automate in order to accelerate their digital agility in a cloud-first 
world. To execute on our strategy and address our customer priorities, we are focusing on the following six strategic pillars:

• 

• 

• 

• 

• 

• 

Secure, Agile Networks — Build networking solutions with built-in simplicity, security, agility and automation that 
can be consumed as-a-service.

Optimized Application Experiences — Enabling greater speed, agility and scale of cloud-native applications.

Hybrid Work — Deliver highly secure access, a safer workplace and collaboration experiences for the hybrid workforce.

Internet for the Future — Transform connectivity by efficiently meeting the ever-growing demand for low-latency 
and higher speeds.

End-to-End  Security  —  Build  simple,  integrated,  and  high  efficacy  end-to-end  security  solutions,  delivered  on-
premise or in the cloud.

Capabilities at the Edge — Develop new capabilities for a distributed world while enhancing the developer experience 
and extending enterprise and carrier networks.

We are also accelerating our efforts to enable the delivery of network functionality as a service as our customers increasingly 
want to consume our technologies in flexible ways. We have made the initial step with our new as-a-service portfolio, Cisco Plus, 
and our first offer, Cisco Plus hybrid cloud, which combines our data center compute, networking and storage portfolio. Cisco 
Plus includes our plans to deliver networking-as-a-service, which is designed to unify networking, security and observability 
across access, wide area network (WAN), and cloud domains.

Transforming our Business Model

We are transforming our offerings to meet the evolving needs of our customers. Historically, our various networking technology 
products have aligned with their respective product categories. However, increasingly our offerings are crossing multiple product 
categories. As our core networking offerings evolve, we expect we will add more common software features across our core 
networking platforms. We are increasing the amount of software offerings that we provide and the proportion of subscription 
software offerings. We have various software offerings that fall into the broad categories of subscription arrangements, including 
SaaS and term licenses, and perpetual licenses.

As part of the transformation of our business, we continued to make strides during fiscal 2021 to develop and sell more software and 
subscription-based offerings. We are also focused on the entire customer lifecycle to drive expansion and renewals. We will continue 
to invest in network-as-a-service offerings to provide our customers with flexibility in how they want to utilize our technologies.

For a discussion of the risks associated with our strategy, see “Item 1A. Risk Factors,” including the risk factor entitled “We depend 
upon the development of new products and services, and enhancements to existing products and services, and if we fail to predict 
and respond to emerging technological trends and customers’ changing needs, our operating results and market share may suffer.” 
For information regarding sales of our major products and services, see Note 19 to the Consolidated Financial Statements.

3

Products and Services

Our products and services are grouped into the following categories:

Infrastructure Platforms

Infrastructure Platforms consist of our core networking technologies of switching, routing, wireless, and data center products that 
are designed to work together to deliver networking capabilities and transport and/or store data. These technologies consist of 
both hardware and software offerings that help our customers build networks, automate, orchestrate, integrate, and digitize data. 
We believe it is critical for us to continue to deliver continuous value to our customers. We continued to make progress in shifting 
more of our business to software and subscriptions across our core networking portfolio, and in expanding our software offerings. 
Our objective is to continue moving to cloud-managed solutions across our enterprise networking portfolio. We started with our 
Nexus 9000 series of switches for the data center, which along with ACI, provide enhancements in security, programmability and 
performance while lowering operating costs. Our Cisco Catalyst 9000 series of switches were developed for security, mobility, IoT, 
and the cloud. These switches formed the foundation for our leading enterprise architectures, built on the principles of Cisco DNA. 
We continued to expand on this technology by extending SD-Access and Cisco DNA Center across our enterprise networking 
portfolio and by extending ACI to the public and private cloud. In addition, we now have a unified operating system and policy 
management platform for our enterprise networking portfolio to drive simplicity and consistency across our customers’ networks.

Our Switching portfolio encompasses campus switching as well as data center switching offerings. Our campus switching offerings 
provide the foundation for converged data, voice, video, and IoT services. These switches offer enhanced security and reliability and 
are designed to scale efficiently as our customers grow. Within campus switching are our Catalyst 9000 series of switches that include 
hardware with embedded software, along with a software subscription referred to as Cisco DNA. Cisco DNA provides automation, 
analytics and security features and can be centrally monitored, managed, and configured. With the expansion of WiFi-6, we have 
expanded our portfolio to include multigigabit technology in our switches in order to manage higher bandwidth and manage network 
speed. Our data center switching offerings provide the foundation for mission critical data centers with high availability, scalability, 
and security across traditional data centers and private and public cloud data centers. We continue to add deeper and broader visibility 
and analytics across our networks and applications, enabling us to deliver better experiences for our customers. We are also expanding 
our Nexus 9000 portfolio with 400G speed capability in order to support growing bandwidth demands for our customers.

Our  Routing  portfolio  interconnects  public  and  private  wireline  and  mobile  networks,  delivering  highly  secure  and  reliable 
connectivity to campus, data center and branch networks. Our routing solutions are designed to meet the scale, reliability, and 
security needs of our customers. We introduced the principles of Cisco DNA into our routing portfolio by integrating SD-WAN 
into our offerings. We recently launched the Cisco 8000 portfolio, a family of high density, low power next generation routing 
platforms focused on our customers’ evolution to support 100G and 400G connectivity speeds.

Our  Wireless  portfolio  provides  indoor  and  outdoor  wireless  coverage  designed  for  seamless  roaming  use  of  voice,  video, 
and data applications. These products include wireless access points that are standalone, controller appliance-based, switch- 
converged,  and  Meraki  cloud-managed  offerings.  Our  Cisco  DNA  and  Cisco  DNA  Spaces  location-based  services  provide 
network  assurance  and  automation  for  our  customers’  wireless  networks.  Our  Catalyst  and  Meraki  WiFi-6  based  access 
points are designed for high-density public or private environments to improve speed, performance, and capacity for wireless 
networking in both homes and enterprises.

Our  Data  Center  portfolio  incorporates  various  technologies  and  solutions  including  the  Cisco  Unified  Computing  System, 
HyperFlex, our hyperconverged offering, and software management capabilities, which combine computing, networking, and 
storage infrastructure management and virtualization to deliver agility, simplicity, and scale. These products are designed to 
extend the power and simplicity of unified computing for data-intensive workloads, applications at the edge of the network, and 
the next generation of distributed application architectures.

Applications

The Applications product category consists primarily of software-related offerings that utilize the core networking and data 
center  platforms  to  provide  their  functions.  Our  Applications  portfolio  includes  our  collaboration  products  as  well  as  our 
Applications Monitoring and IoT software offerings. Our offerings within the Applications portfolio are primarily delivered as 
software-as-a-service, but also includes perpetual software licenses as well as hardware offerings.

Our Collaboration strategy is to power hybrid work by reimagining employee and customer experiences to be more inclusive and 
engaging by providing technology that enables distributed teams to collaborate effortlessly. We offer end-to-end collaboration 
solutions that can be delivered from the cloud, on-premise or within hybrid cloud environments allowing customers to transition 
their collaboration solutions from on-premise to the cloud. These Webex solutions can be purchased on a stand-alone basis or 
as part of the Webex Suite that integrates voice, video, messaging, calling, polling, and event solutions enabled across a wide 

4

range of devices and endpoints such as mobile phones, tablets, desktop and laptop computers, video units, and collaboration 
appliances. Artificial intelligence (AI) and machine learning capabilities are embedded across the Webex portfolio, providing 
collaboration experiences that integrate people insights, relationship and audio intelligence to help improve productivity.

Our Webex Cloud Contact Center solution, combined with the products from our recent IMImobile acquisition, creates a customer 
experience as-a-service offering (CXaaS), which leverages technology, including AI, experience management, collaboration 
tools, omnichannel capabilities, and programmability, for customization.

Our Webex devices portfolio has also been expanded to include comprehensive remote work devices with purpose-built software 
that embeds AI to help provide smart hybrid workplace experiences, that are both touch free and personalized, assisting with 
safer returns to the office.

Our analytics  solutions seek to help businesses  deliver  consistently high-quality  digital experiences by  connecting  end-user 
experience and application performance to business outcomes. Our analytics applications monitor, correlate, analyze, and act 
on application performance and business performance data in real time. This automated, cross-stack intelligence helps to enable 
developers, IT operations, and business owners to make mission critical and strategic improvements.

We continue to invest in IoT as we expect the number of connected IoT devices to continue to grow. Our Cisco IoT Control 
Center helps to enable enterprises to automate the lifecycle of connected devices, including tools designed to automatically and 
remotely onboard, manage, and monetize their IoT devices.

Security

The  Security  product  category  primarily  includes  our  network  security,  cloud  and  email  security,  identity  and  access 
management,  advanced  threat  protection,  and  unified  threat  management  products.  Leveraging  the  built-in  Cisco  SecureX 
platform, we provide interoperability with customers’ security infrastructure, including third-party technologies. This results in 
unified visibility, automation and stronger defenses.

Security  continues  to  be  a  leading  priority  for  our  customers,  regardless  of  size  or  industry.  At  the  core  of  our  strategy  is 
addressing their number one concern: the complexity of security. We have built SecureX into our Security products to help 
our  customers  connect  our  integrated  security  portfolio  and  existing  security  infrastructure  to  provide  simplicity,  visibility, 
and  efficiency.  We  have  also  delivered  Zero  Trust  for  the  workforce,  workplace  and  workloads  to  help  address  the  security 
challenges associated with the transition to cloud and remote work.

In  fiscal  2021,  we  continued  to  invest  and  innovate  in  solutions  that  enable  an  increasingly  hybrid  workforce,  support  our 
customers’  transition  to  the  cloud  and  help  mitigate  attackers’  evolving  threats  and  methods.  We  enhanced  our  offerings  in 
SASE  by  expanding  our  SASE  architecture  while  simplifying  the  offering  for  customers,  combining  network  and  security 
functionality in a single, cloud-native service to help secure access wherever users and applications reside. We continued to 
enhance our comprehensive zero trust framework, introducing passwordless authentication by Duo Security.

Other Products

Our Other Products category primarily consists of our emerging technologies products.

Services

In addition to our product offerings, we provide a broad range of service and support options for our customers. Our overall 
service and support offerings are combined into one organization, Customer Experience, that is responsible for the end-to-end 
customer experience.

Our support and maintenance services help our customers ensure their products operate efficiently, remain available, and benefit 
from the most up-to-date system and application software. These services help customers protect their network investments, 
manage risk, and minimize downtime for systems running mission-critical applications. A key example is Cisco Smart Services, 
which  leverages  the  intelligence  from  the  installed  base  of  our  products  and  customer  connections  to  protect  and  optimize 
network investments for our customers and partners. We have expanded these offerings from traditional hardware support to 
include software, solutions, and premium support.

We also provide comprehensive advisory services that are focused on responsive, preventive, and consultative support of our 
technologies  for  specific  networking  needs.  We  are  investing  in  and  expanding  advisory  services  in  the  areas  of  software, 
cloud, security, and analytics, which reflects our strategy of selling customer outcomes. We are focused on three priorities: 
utilizing technology advisory services to drive higher product and services; assessment and migration services providing the 
tools, expertise and methodologies to enable our customers to migrate to new technology platforms; and providing optimization 
services aligned with customers’ business expectations.

5

Customers and Markets

Many  factors  influence  the  IT,  collaboration,  and  networking  requirements  of  our  customers.  These  include  the  size  of  the 
organization, number and types of technology systems, geographic location, and business applications deployed throughout the 
customer’s network. Our customer base is not limited to any specific industry, geography, or market segment. In each of the past 
three fiscal years, no single customer accounted for 10% or more of revenue. Our customers primarily operate in the following 
markets: enterprise, commercial, service provider, and public sector.

Enterprise

Enterprise businesses are large regional, national, or global organizations with multiple locations or branch offices and typically 
employ 1,000 or more employees. Many enterprise businesses have unique IT, collaboration, and networking needs within a 
multivendor environment. We offer service and support packages, financing, and managed network services, primarily through 
our service provider partners. We sell these products through a network of third-party application and technology vendors and 
channel partners, as well as selling directly to these customers.

Commercial

Within the commercial market, we define large businesses as organizations which typically have fewer than 1,000 employees. 
We sell to the larger, or midmarket, customers within the commercial market through a combination of our direct sales force 
and channel partners. These customers typically require the latest advanced technologies that our enterprise customers demand, 
but with less complexity. Small businesses, or organizations with fewer than 100 employees, require information technologies 
and communications products that are easy to configure, install, and maintain. We sell to these smaller organizations within the 
commercial market primarily through channel partners.

Service Providers

Service providers offer data, voice, video, and mobile/wireless services to businesses, governments, utilities, and consumers 
worldwide.  The  service  provider  market  includes  regional,  national,  and  international  wireline  carriers,  webscale  operators 
as well as Internet, cable, and wireless providers. We also include media, broadcast, and content providers within our service 
provider market, as the lines in the telecommunications industry continue to blur between traditional network-based, content- 
based  and  application-based  services.  Service  providers  use  a  variety  of  our  products  and  services  for  their  own  networks. 
In addition, many service providers use Cisco data center, virtualization, and collaboration technologies to offer managed or 
Internet-based services to their business customers. Compared with other customers, service providers are more likely to require 
network design, deployment, and support services because of the greater scale and higher complexity of their networks, whose 
requirements are addressed, we believe, by our architectural approach.

Public Sector

The public sector market includes federal, state and local governments, as well as educational institution customers. Many public 
sector customers have unique IT, collaboration, and networking needs within a multi-vendor environment. We sell to public sector 
customers through a network of third-party application and technology vendors, channel partners, as well as through direct sales.

Sales Overview

As of the end of fiscal 2021, our worldwide sales and marketing functions consisted of approximately 25,000 employees, including 
managers, sales representatives, and technical support personnel. We have field sales offices in approximately 90 countries, and 
we sell our products and services both directly and through a variety of channels with support from our salesforce. A substantial 
portion of our products and services is sold through channel partners, and the remainder is sold through direct sales. Channel 
partners include systems integrators, service providers, other resellers, and distributors.

Systems integrators and service providers typically sell directly to end users and often provide system installation, technical 
support,  professional  services,  and  other  support  services  in  addition  to  network  equipment  sales.  Systems  integrators  also 
typically integrate our products into an overall solution. Some service providers are also systems integrators.

Distributors may hold inventory and sell to systems integrators, service providers, and other resellers. We refer to sales through 
distributors as our two-tier system of sales to the end customer. Revenue from two-tier distributors is recognized based on a 
sell-in method. These distributors may be given business terms that allow them to return a limited portion of inventory, receive 
credits for changes in selling prices, receive certain rebates, and participate in various cooperative marketing programs.

For information regarding risks related to our sales channels, see “Item 1A. Risk Factors,” including the risk factors entitled 
“Disruption of or changes in our distribution model could harm our sales and margins” and “Inventory management relating to 
our sales to our two-tier distribution channel is complex, and excess inventory may harm our gross margins.”

6

For information regarding risks relating to our international operations, see “Item 1A. Risk Factors,” including the risk factors 
entitled “Our operating results may be adversely affected by unfavorable economic and market conditions and the uncertain 
geopolitical  environment;”  “Entrance  into  new  or  developing  markets  exposes  us  to  additional  competition  and  will  likely 
increase demands on our service and support operations;” “Due to the global nature of our operations, political or economic 
changes or other factors in a specific country or region could harm our operating results and financial condition;” “We are 
exposed  to  fluctuations  in  currency  exchange  rates  that  could  negatively  impact  our  financial  results  and  cash  flows;”  and 
“Cyber-attacks,  data  breaches  or  malware  may  disrupt  our  operations,  harm  our  operating  results  and  financial  condition, 
and damage our reputation or otherwise materially harm our business; and cyber-attacks or data breaches on our customers’ 
networks, or in cloud-based services provided by or enabled by us, could result in claims of liability against us, damage our 
reputation or otherwise materially harm our business,” among others.

Our  service  offerings  complement  our  products  through  a  range  of  consulting,  technical,  project,  quality,  and  software 
maintenance services, including 24-hour online and telephone support through technical assistance centers.

Financing Arrangements

We provide financing arrangements for certain qualified customers to build, maintain, and upgrade their networks. We believe 
customer financing is a competitive advantage in obtaining business, particularly for those customers involved in significant 
infrastructure projects. Our financing arrangements include the following:

Sales-type
Direct financing
Operating 

Leases:
• 
• 
• 
Loans
Financed service contracts 
Channels financing arrangements 
End-user financing arrangements

Acquisitions, Investments, and Alliances

The markets in which we compete require a wide variety of technologies, products, and capabilities. Our growth strategy is 
based on the components of innovation, which we sometimes refer to as “build, buy, partner, invest, and co-develop.” This five- 
prong approach to how we innovate can be summarized as follows:

Build
Buy
Partner
Invest
Co-develop  Developing  new  solutions  with  multi-party  teams  that  may  include  customers,  channel  partners,  startups, 

Working within Cisco, with the developer community, or with customers
Acquiring or divesting, depending on goals
Strategically partnering to further build out the business
Making investments in areas where technology is in its infancy or where there is no dominant technology

independent software vendors, and academics

Acquisitions

We have acquired many companies, and we expect to make future acquisitions. Mergers and acquisitions of high-technology 
companies are inherently risky, especially if the acquired company has yet to generate revenue. No assurance can be given 
that  our  previous  or  future  acquisitions  will  be  successful  or  will  not  materially  adversely  affect  our  financial  condition  or 
operating results. Prior acquisitions have resulted in a wide range of outcomes, from successful introduction of new products and 
technologies to an inability to do so. The risks associated with acquisitions are more fully discussed in “Item 1A. Risk Factors,” 
including the risk factor entitled “We have made and expect to continue to make acquisitions that could disrupt our operations 
and harm our operating results.”

Investments in Privately Held Companies

We make investments in privately held companies that develop technology or provide services that are complementary to our 
products or that provide strategic value. The risks associated with these investments are more fully discussed in “Item 1A. Risk 
Factors,” including the risk factor entitled “We are exposed to fluctuations in the market values of our portfolio investments and 
in interest rates; impairment of our investments could harm our earnings.”

7

Strategic Alliances

We pursue strategic alliances with other companies in areas where collaboration can produce industry advancement and accelerate 
new markets. The objectives and goals of a strategic alliance can include one or more of the following: technology exchange, 
product development, joint sales and marketing, or new market creation. Companies with which we have added or expanded 
strategic alliances during fiscal 2021 and in recent years include Apple Inc., Equinix Inc., Google LLC, International Business 
Machines Corporation, Microsoft Corporation, Samsung Electronics Co., Ltd., and Amazon Web Services LLC, among others.

Companies with which we have strategic alliances in some areas may be competitors in other areas, and in our view this trend 
may increase. The risks associated with our strategic alliances are more fully discussed in “Item 1A. Risk Factors,” including 
the risk factor entitled “If we do not successfully manage our strategic alliances, we may not realize the expected benefits from 
such alliances and we may experience increased competition or delays in product development.”

Competition

We compete in the networking and communications equipment markets, providing products and services designed to transport, 
and help secure data, voice, and video traffic across cloud, private and public networks and the Internet. These market factors 
represent a competitive threat to us. We compete with numerous vendors in each product category. The overall number of our 
competitors providing niche product solutions may increase. Also, the identity and composition of competitors may change as 
we increase our activity in newer product areas, and in key priority and growth areas. As we continue to expand globally, we 
may see new competition in different geographic regions. In particular, we have experienced price-focused competition from 
competitors in Asia, especially from China, and we anticipate this will continue.

Our competitors (in each case relative to only some of our products or services) include: Amazon Web Services LLC; Arista 
Networks, Inc.; Broadcom Inc.; CommScope Holding Company, Inc.; Check Point Software Technologies Ltd.; CrowdStrike 
Holdings,  Inc.;  Dell  Technologies  Inc.;  Dynatrace  Inc.;  F5  Networks,  Inc.;  FireEye,  Inc.;  Fortinet,  Inc.;  Hewlett-Packard 
Enterprise Company; Huawei Technologies Co., Ltd.; Juniper Networks, Inc.; Lenovo Group Limited; LogMeIn, Inc.; Microsoft 
Corporation;  New  Relic,  Inc.;  Nokia  Corporation;  Nutanix,  Inc.;  Palo  Alto  Networks,  Inc.;  RingCentral,  Inc.;  Ubiquiti  Inc.; 
VMware, Inc.; Zoom Video Communications, Inc.; and Zscaler, Inc.; among others.

Some of our competitors compete across many of our product lines, while others are primarily focused in a specific product 
area.  Barriers  to  entry  are  relatively  low,  and  new  ventures  to  create  products  that  do  or  could  compete  with  our  products 
are regularly formed. In addition, some of our competitors may have greater resources, including technical and engineering 
resources, than we do. As we expand into new markets, we will face competition not only from our existing competitors but also 
from other competitors, including existing companies with strong technological, marketing, and sales positions in those markets. 
We also sometimes face competition from resellers and distributors of our products. Companies with which we have strategic 
alliances in some areas may be competitors in other areas, and this trend may increase. For example, the enterprise data center 
is undergoing a fundamental transformation arising from the convergence of technologies, including computing, networking, 
storage, and software, that previously were segregated. Due to several factors, including the availability of highly scalable and 
general purpose microprocessors, application-specific integrated circuits (ASICs) offering advanced services, standards-based 
protocols, cloud computing and virtualization, the convergence of technologies within the enterprise data center is spanning 
multiple, previously independent, technology segments. Also, some of our current and potential competitors for enterprise data 
center business have made acquisitions, or announced new strategic alliances, designed to position them to provide end-to-end 
technology solutions for the enterprise data center. As a result of all of these developments, we face greater competition in the 
development and sale of enterprise data center technologies, including competition from entities that are among our long-term 
strategic alliance partners. Companies that are strategic alliance partners in some areas of our business may acquire or form 
alliances with our competitors, thereby reducing their business with us.

The principal competitive factors in the markets in which we presently compete and may compete in the future include the 
ability to sell successful business outcomes; the ability to provide a broad range of networking and communications products 
and services; product performance; price; the ability to introduce new products, including providing continuous new customer 
value  and  products  with  price-performance  advantages;  the  ability  to  reduce  production  costs;  the  ability  to  provide  value-
added features such as security, reliability, and investment protection; conformance to standards; market presence; the ability to 
provide financing; and disruptive technology shifts and new business models.

We  also  face  competition  from  customers  to  which  we  license  or  supply  technology  and  suppliers  from  which  we  transfer 
technology. The inherent nature of networking requires interoperability. As such, we must cooperate and, at the same time, 
compete with many companies. Any inability to effectively manage these complicated relationships with customers, suppliers, 
and strategic alliance partners could have a material adverse effect on our business, operating results, and financial condition 
and accordingly affect our chances of success.

8

Research and Development

We regularly introduce new products and features to address the requirements of our markets. We allocate our research and 
development budget among our product categories, which consist of Infrastructure Platforms, Applications, Security, and Other 
Product  technologies.  Our  research  and  development  expenditures  are  applied  generally  to  all  product  areas,  with  specific 
areas of focus being identified from time to time. Recent areas of increased focus include our networking technologies (which 
encompasses  switching,  routing,  and  wireless  technologies  within  Infrastructure  Platforms),  conferencing,  security,  and 
analytics products. Our expenditures for research and development costs were expensed as incurred.

The industry in which we compete is subject to rapid technological developments, evolving standards, changes in customer 
requirements, and new product introductions and enhancements. As a result, our success depends, in part, on our ability, on 
a  cost-effective  and  timely  basis,  to  continue  to  enhance  our  existing  products  and  to  develop  and  introduce  new  products 
that improve performance and reduce total cost of ownership. To achieve these objectives, our management and engineering 
personnel work with customers to identify and respond to customer needs, as well as with other innovators of Internet networking 
products, including universities, laboratories, and corporations. We also expect to continue to make acquisitions and strategic 
investments, where appropriate, to provide us with access to new technologies. Nonetheless, there can be no assurance that we 
will be able to successfully develop products to address new customer requirements and technological changes or that those 
products will achieve market acceptance.

Manufacturing

We rely on contract manufacturers for our manufacturing needs. We presently use a variety of independent third-party companies 
to provide services related to printed-circuit board assembly, in-circuit test, product repair, and product assembly. Proprietary 
software in electronically programmable memory chips is used to configure products that meet customer requirements and to 
maintain quality control and security. The manufacturing process enables us to configure the hardware and software in unique 
combinations  to  meet  a  wide  variety  of  individual  customer  requirements.  The  manufacturing  process  also  uses  automated 
testing equipment and burn-in procedures, as well as comprehensive inspection, testing, and statistical process controls, which 
are designed to help ensure the quality and reliability of our products. The manufacturing processes and procedures are generally 
certified to International Organization for Standardization 9001 standards.

Our  arrangements  with  contract  manufacturers  generally  provide  for  quality,  cost,  and  delivery  requirements,  as  well  as 
manufacturing process terms, such as continuity of supply; inventory management; flexibility regarding capacity, quality, and 
cost management; oversight of manufacturing; and conditions for use of our intellectual property. We have not entered into any 
significant long-term contracts with any manufacturing service provider. We generally have the option to renew arrangements 
on an as-needed basis. These arrangements generally do not commit us to purchase any particular amount or any quantities 
beyond amounts covered by orders or forecasts that we submit covering discrete periods of time.

Patents, Intellectual Property, and Licensing

We seek to establish and maintain our proprietary rights in our technology and products through the use of patents, copyrights, 
trademarks, and trade secret laws. We have a program to file applications for and obtain patents, copyrights, and trademarks 
in  the  United  States  and  in  selected  foreign  countries  where  we  believe  filing  for  such  protection  is  appropriate.  We  also 
seek to maintain our trade secrets and confidential information by nondisclosure policies and through the use of appropriate 
confidentiality agreements. We have obtained a substantial number of patents and trademarks in the United States and in other 
countries. There can be no assurance, however, that the rights obtained can be successfully enforced against infringing products 
in every jurisdiction. Although we believe the protection afforded by our patents, copyrights, trademarks, and trade secrets has 
value, the rapidly changing technology in the networking industry and uncertainties in the legal process make our future success 
dependent primarily on the innovative skills, technological expertise, and management abilities of our employees rather than on 
the protection afforded by patent, copyright, trademark, and trade secret laws.

Many of our products are designed to include software or other intellectual property licensed from third parties. While it may 
be necessary in the future to seek or renew licenses relating to various aspects of our products, we believe, based upon past 
experience and standard industry practice, that such licenses generally could be obtained on commercially reasonable terms. 
Nonetheless, there can be no assurance that the necessary licenses would be available on acceptable terms, if at all. Our inability 
to obtain certain licenses or other rights or to obtain such licenses or rights on favorable terms, or the need to engage in litigation 
regarding  these  matters,  could  have  a  material  adverse  effect  on  our  business,  operating  results,  and  financial  condition. 
Moreover, inclusion in our products of software or other intellectual property licensed from third parties on a nonexclusive basis 
can limit our ability to protect our proprietary rights in our products.

9

The industry in which we compete is characterized by rapidly changing technology, a large number of patents, and frequent 
claims and related litigation regarding patent and other intellectual property rights. There can be no assurance that our patents 
and other proprietary rights will not be challenged, invalidated, or circumvented; that others will not assert intellectual property 
rights to technologies that are relevant to us; or that our rights will give us a competitive advantage. In addition, the laws of some 
foreign countries may not protect our proprietary rights to the same extent as the laws of the United States. The risks associated 
with patents and intellectual property are more fully discussed in “Item 1A. Risk Factors,” including the risk factors entitled 
“Our proprietary rights may prove difficult to enforce,” “We may be found to infringe on intellectual property rights of others,” 
and “We rely on the availability of third-party licenses.”

Environmental Sustainability

Sustainability  and  protecting  the  environment  are  both  top  priorities  for  Cisco.  We  have  set  long-term  goals  to  address  the 
environmental impacts from our products and business operations.

We  strive  to  reduce  the  impacts  of  our  operations  and  supply  chain,  help  our  customers  decrease  greenhouse  gas  (GHG) 
emissions, and support our communities experiencing direct effects of a changing climate by, among others:

• 

• 

• 

• 

Continuing to invest in renewable energy, including investments in solar and wind energy;

Designing  our  products  and  packaging  for  reuse,  repair,  recycling,  and  resource  efficiency  and  managing  our 
equipment for multiple lifecycles;

Enhancing our Webex and other remote collaboration tools;

Investing in projects to improve the efficiency of our offices, labs, and data centers worldwide;

•  Working with our component suppliers, manufacturing partners, and logistic providers to reduce emissions and set 

targets for absolute GHG emissions reductions;

• 

• 

Helping our employees to engage with events and opportunities to raise awareness and create a sense of community 
around sustainability; and

Providing critical connectivity in the aftermath of natural disasters.

Talent and Culture

At Cisco, we value our people, our technology, and changing the world for the better with a focus on creating a more inclusive 
future. Our goal is to attract, retain, and develop talent in order to help our customers connect, secure and automate to accelerate 
their digital agility in a cloud-first world. Our relationship with our employees is one of mutual benefit, our employees bring 
talent and ingenuity to everything we do. In turn, we provide employees meaningful careers and development opportunities. 
As a testament to this, Cisco has been named as the number one place to work on the “World’s Best Workplaces List” by Great 
Places to Work and Fortune Magazine for 2019 and 2020.

As of July 31, 2021, we had approximately 79,500 full-time employees and they are categorized as follows:

Employees by Geography

Employee by Line Items on Consolidated Statement of 
Operations

Rest of World
52.1%

United States
47.9%

Sales
and
marketing
31.4%

General
and
administrative
8.9%

Cost
of
sales
30.1%

Research
and
development
29.6%

We have a responsibility to support our employees through times of change and enable them to be their best. We do this by 
fostering a Conscious Culture. Living a Conscious Culture requires us to act with dignity, respect, fairness, and equity in each 
of our interactions with one another, building a culture that allows us to become a catalyst for social change. By intentionally 
creating and cultivating an inclusive work environment where employees can thrive, we believe Cisco is helping to bring about 
a better world.

10

Inclusion & Diversity

Inclusion and diversity are core components in our Conscious Culture. Inclusivity is our strength and our priority. We want every 
employee to feel valued, respected, and heard. We are prioritizing inclusion and diversity across the company, recognizing that 
connecting people of all experiences and backgrounds allows us to innovate and collaborate. In order to continue accelerating 
diversity and finding extraordinary talent, we have designed a framework that includes: introducing new tools and technologies 
to help accurately map the talent market, creating job roles that attract highly qualified diverse candidates, and expanding the 
diversity within our interview panels.

We currently have a total of 29 Inclusive Communities comprised of 11 Employee Resource Organizations and 18 Employee 
Networks supporting full-spectrum diversity globally, including gender, ethnicity, race, orientation, age, ability, veteran status, 
religion, culture, background, as well as varied experiences, strengths, and perspectives. These thriving communities continue 
to be a source of strength and support for employees, and they help to foster a more conscious culture by providing opportunities 
for proximity and learning.

Cisco has signed the CEO Action for Diversity and Inclusion Pledge. The CEO Action for Diversity & Inclusion Pledge is a CEO-
driven business commitment to drive measurable action and meaningful change in advancing diversity, equity and inclusion in 
the workplace. We are delivering on this pledge by accelerating full-spectrum diversity — including gender, age, race, ethnicity, 
orientation, ability, nationality, religion, veteran status, background, culture, experience, strengths and perspectives. At Cisco, it 
starts at the top: 46% of our Executive Leadership Team (ELT) are women and 54% are diverse in terms of gender or ethnicity.

We publish certain gender diversity and ethnic diversity workforce data annually. Across our global company, we have driven 
broad improvements in overall workforce diversity. Based on our annual fiscal 2020 data, our global employee base was 27% 
female and 73% male, and our U.S. employee base was comprised of the following ethnicities: 51.8% White/Caucasian, 36.5% 
Asian,  5.8%  Hispanic/Latino,  4.1%  African  American/Black,  1.4%  two  or  more  races  (Not  Hispanic  or  Latino),  and  0.4% 
additional groups (including American Indian, Alaska Native, Native Hawaiian or Other Pacific Islander).

With respect to social justice, Cisco is taking a stand and partnering across the globe to multiply our positive impact throughout 
our communities. In September 2020, we announced our Social Justice Beliefs & Actions, which is our blueprint for how Cisco 
will show up when we see inequality and injustice in the world.

This work is part of a plan for Cisco to drive transformational, generational impact for vulnerable communities. Our Inclusive 
Future Action Office helps drive progress and excellence in our strategic actions in this area, which are designed to address the 
broader ecosystem including our employees, partners, customers and suppliers.

At  present,  our  Inclusive  Future  Action  Office  is  focused  on  driving  impacts  through  our  strategic  actions  in  the  African 
American/Black community, but these actions will be the blueprint for how we help address inequity in communities around 
the world in the future. We are creating actions that can be replicated and scaled and are designed to cover the full spectrum of 
diversity, inclusive of gender, generation, race, ethnicity, orientation, ability, nationality and background - the foundation of our 
Conscious Culture.

Compensation and Benefits

Our total compensation philosophy is designed to attract, reward & retain talent. It provides market competitive, performance-
based compensation aligned with each employee’s contribution and impact to the value we drive to our customers, partners and 
stockholders. We reward and recognize our employees for effecting innovation, collaboration, profitability, and growth within 
our geographies, product lines, and functions.

Cisco has always been committed to compensating our employees fairly and equitably. We are a founding signer of the White 
House Equal Pay Pledge and the Parity.org pledge, and we are leading the charge to make fair pay a reality for all employees 
through the Employers for Pay Equity Consortium. We have also introduced an innovative and inclusive framework that provides 
us powerful analytics to evaluate our complex compensation system. For example, by using these powerful analytics, we are 
able to test for pay parity on a regular basis, and when gaps are found, we strive to correct them.

Health & Well-being

We have an ongoing commitment to focus on the health, safety, and well-being of our employees. We provide our employees and 
their families high-quality, flexible and convenient benefits and resources for their physical, mental, and financial well-being. 
Since the start of the COVID-19 pandemic, employees have continually had to focus on how to balance careers and personal 
lives, all while managing their own physical, emotional, and financial health. During fiscal 2021, most of our global workforce 
was working from home. In addition, we are moving towards a hybrid work model, giving our employees the flexibility to work 

11

offsite or onsite Cisco locations. We developed a COVID-19 response and recovery strategy with a focus on both physical and 
mental health, recognizing the need to create an environment where employees can speak openly about mental health. In fiscal 
2021, we continued to offer employees “A Day for Me,” which were paid days off that allowed for each individual to recharge 
and rest.

Employee Development

We believe in open-ended, self-directed learning, understanding that each individual knows what skills and resources they need 
to succeed. We encourage employees to explore job roles outside of their daily work and encourage everyone to harness their 
strengths and improve the way we all work. Employees choose their own path and we support that choice by providing them 
tools and resources to help them achieve their career goals.

Employee Engagement

We believe that strong communication is key in our Conscious Culture. This communication includes regular, virtual all hands, 
which we refer to as a “Cisco Check-In,” and weekly team leader check-ins, which we refer to as a “Team Space Check-In.” Our 
regular virtual Cisco Check-Ins were initially launched with a focus on sharing medical information at the start of the COVID-19 
pandemic. The Cisco Check-Ins have since evolved into a forum where we can discuss much more with our employees, from 
business updates to social justice to physical and mental health.

In fiscal 2021, we have seen high level of employee engagement. For example, there were approximately 2 million Team Space 
Check-Ins by our employees in fiscal 2021, reflecting 85% of employees submitting Team Space Check-Ins. Employees also 
participate in our global Engagement Pulse Survey and the Real Deal Survey. These surveys allow our employees to provide 
confidential feedback on our culture, company strategy and trust in their direct leaders.

CSR Impact Report

Additional information regarding Cisco’s activities related to its people and Corporate Social Responsibility (CSR), as well as 
our workforce diversity data, can be found in our CSR Impact Report and related supplemental information, which are located 
on our ESG Reporting Hub at https://www.cisco.com/c/m/en_us/about/csr/esg-hub.html. The contents of our CSR Impact Report 
and related supplemental information are not incorporated by reference into this Annual Report on Form 10-K or in any other 
report or document we file with the SEC.

Information about our Executive Officers

The following table shows the name, age, and position as of August 31, 2021 of each of our executive officers:

Name
Charles H. Robbins . . . . . . . . . . . . 
Gerri Elliott . . . . . . . . . . . . . . . . . . 
R. Scott Herren . . . . . . . . . . . . . . . 
Maria Martinez . . . . . . . . . . . . . . . 
Deborah L. Stahlkopf . . . . . . . . . . 

Position with the Company

Age
55 Chair and Chief Executive Officer
65 Executive Vice President and Chief Customer and Partner Officer
59 Executive Vice President and Chief Financial Officer
63 Executive Vice President and Chief Operating Officer
Executive Vice President and Chief Legal Officer
51

Mr. Robbins  serves as our Chief Executive Officer since July 2015, as a member of the Board of Directors since May 2015, and 
as Chair of the Board since December 2017. Mr. Robbins joined Cisco in December 1997, from which time until March 2002 
he held a number of managerial positions within Cisco’s sales organization. Mr. Robbins was promoted to Vice President in 
March 2002, assuming leadership of Cisco’s U.S. channel sales organization. Additionally, in July 2005, Mr. Robbins assumed 
leadership of Cisco’s Canada channel sales organization. In December 2007, Mr. Robbins was promoted to Senior Vice President, 
U.S. Commercial, and, in August 2009 he was appointed Senior Vice President, U.S. Enterprise, Commercial and Canada. In 
July 2011, Mr. Robbins was named Senior Vice President, Americas. In October 2012, Mr. Robbins was promoted to Senior 
Vice President, Worldwide Field Operations, in which position he served until assuming the role of Chief Executive Officer. 
Mr. Robbins is also a member of the board of directors of BlackRock, Inc (since 2017).

Ms. Elliott  joined Cisco in April 2018 and serves as our Executive Vice President and Chief Customer and Partner Officer. 
Ms. Elliott is a former Executive Vice President of Juniper Networks, Inc. (“Juniper”), where she served as Executive Vice 
President and Chief Customer Officer from March 2013 to February 2014, Executive Vice President and Chief Sales Officer from 
July 2011 to March 2013, and Executive Vice President, Strategic Alliances from June 2009 to July 2011. Before joining Juniper, 
Ms. Elliott held a series of senior executive positions with Microsoft Corporation (“Microsoft”) from 2001-2008, including as 
Corporate Vice President of Microsoft’s Industry Solutions Group, Worldwide Public Sector and North American Enterprise 
Sales  organizations.  Prior  to  joining  Microsoft,  Ms.  Elliott  spent  22  years  at  International  Business  Machines  Corporation 
(“IBM”), where she held several senior executive positions both in the U.S. and internationally. Ms. Elliott is a member of the 
board of directors of Whirlpool Corporation (since 2014) and Marqeta, Inc. (since 2021).

12

Mr.  Herren  joined  Cisco  in  December  2020  and  serves  as  our  Executive  Vice  President  and  Chief  Financial  Officer.  Prior 
to  joining  Cisco,  Mr.  Herren  served  as  Senior  Vice  President  and  Chief  Financial  Officer  of  Autodesk,  Inc.  (“Autodesk”) 
since November 2014. Prior to joining Autodesk, Mr. Herren served as Senior Vice President of Finance at Citrix Systems, 
Inc. (“Citrix”) from September 2011 to October 2014, and in a variety of other leadership roles after joining Citrix in March 
2000,  including  as  Vice  President  and  Managing  Director  for  EMEA  and  Vice  President  and  General  Manager  of  Citrix’s 
virtualization systems group. Before joining Citrix, Mr. Herren spent over 15 years in senior strategy and financial positions at 
FedEx Corporation and IBM.

Ms. Martinez  joined Cisco in April 2018 and served as our Executive Vice President and Chief Customer Experience Officer 
until  her  appointment  as  our  Executive  Vice  President  and  Chief  Operating  Officer  in  March  2021.  Prior  to  joining  Cisco, 
Ms. Martinez served in a variety of senior executive roles at salesforce.com, inc. (“Salesforce”), including as President, Global 
Customer Success and Latin America from March 2016 to April 2018; President, Sales and Customer Success from February 
2013 to March 2016; Executive Vice President and Chief Growth Officer from February 2012 to February 2013; and as Executive 
Vice President, Customers for Life from February 2010 to February 2012. Ms. Martinez’s experience prior to Salesforce includes 
serving as Corporate Vice President of Worldwide Services at Microsoft, President and Chief Executive Officer of Embrace 
Networks, Inc. and various senior leadership roles at Motorola, Inc. and AT&T Inc./Bell Laboratories. Ms. Martinez is a member 
of the board of directors of McKesson Corporation (since 2019).

Ms. Stahlkopf  joined Cisco in August 2021 and serves as our Executive Vice President and Chief Legal Officer. Prior to joining 
Cisco, Ms. Stahlkopf spent 14 years at Microsoft, where she served most recently as Corporate Vice President, General Counsel 
and Corporate Secretary, Corporate, External and Legal Affairs from April 2018 to July 2021. Ms. Stahlkopf also served in other 
leadership roles at Microsoft, including as Vice President and Deputy General Counsel from December 2015 to April 2018 and 
as Associate General Counsel from December 2010 to December 2015. Prior to joining Microsoft, Ms. Stahlkopf practiced law 
at Perkins Coie LLP and Cooley Godward LLP.

Item 1A. 

Risk Factors

Set forth below and elsewhere in this report and in other documents we file with the SEC are descriptions of the risks and 
uncertainties  that  could  cause  our  actual  results  to  differ  materially  from  the  results  contemplated  by  the  forward-looking 
statements contained in this report.

Risks Related to our Business and Industry

Our business, results of operations and financial condition have been adversely affected and could in the future be 
materially adversely affected by the COVID-19 pandemic.

The COVID-19 pandemic and the resulting containment measures have caused economic and financial disruptions globally, including 
in most of the regions in which we sell our products and services and conduct our business operations. In the second half of fiscal 2020, 
the COVID-19 pandemic had an impact on our financial results and business operations, with a significant impact in the third quarter 
of fiscal 2020 on our supply chain where we saw manufacturing challenges and component constraints. We continue to address these 
supply chain challenges and cost impacts, which we expect will continue at least through the first half of fiscal 2022 and potentially 
into the second half of fiscal 2022. The magnitude and duration of the disruption, its continuing impact on us, and resulting decline in 
global business activity is uncertain. These disruptions include the unprecedented actions taken to try to contain the pandemic such as 
travel bans and restrictions, business closures, and social distancing measures, such as quarantines and shelter-in-place orders.

The  COVID-19  pandemic  and  the  responsive  measures  taken  in  many  countries  have  adversely  affected  and  could  in  the  future 
materially adversely affect our business, results of operations and financial condition. Shelter-in-place orders and other measures, 
including work-from-home and other policies implemented to protect workers, has and could in the future impact our supply chain. 
Such disruptions may continue, or worsen, in the future. In addition, current and future restrictions or disruptions of transportation, 
such as reduced availability of air transport, port closures, and increased border controls or closures, can also impact our ability to meet 
customer demand and could materially adversely affect us. Our customers have also experienced, and may continue to experience, 
disruptions in their operations, which can result in delayed, reduced, or canceled orders, and increased collection risks, and which 
may adversely affect our results of operations. The COVID-19 pandemic may also result in long-term changes in customer needs for 
our products and services in various sectors, along with IT-related capital spending reductions, or shifts in spending focus, that could 
materially adversely affect us if we are unable to adjust our product and service offerings to match customer needs.

The  recent  shift  to  a  remote  working  environment  also  creates  challenges.  For  example,  governmental  lockdowns,  restrictions 
or new regulations has and could in the future impact the ability of our employees and vendors to work with the same speed and 
productivity  in  certain  areas,  even  as  other  areas  do  not  see  negative  impact.  The  extent  and/or  duration  of  ongoing  workforce 

13

restrictions and limitations could impact our ability to enhance, develop and support existing products and services, and hold product 
sales and marketing events to the extent we were able to previously. In addition, malefactors are seeking to use the COVID-19 pandemic 
to launch new cyber-attacks. The COVID-19 pandemic has also led to increased disruption and volatility in capital markets and credit 
markets. The pandemic and resulting economic uncertainty could adversely affect our liquidity and capital resources in the future. The 
inputs into certain of our judgments, assumptions, and estimates considered the economic implications of the COVID-19 pandemic on 
our critical and significant accounting estimates. The actual results that we experience may differ materially from our estimates. As 
the COVID-19 pandemic continues to develop, many of our estimates could require increased judgment and carry a higher degree of 
variability and volatility. As events continue to evolve our estimates may change materially in future periods.

We  are  continuing  to  monitor  the  pandemic  and  take  appropriate  actions  in  accordance  with  the  recommendations  and 
requirements  of  relevant  authorities.  The  extent  of  the  impact  of  the  COVID-19  pandemic  on  our  operational  and  financial 
performance  is  currently  uncertain  and  will  depend  on  many  factors  outside  our  control,  including,  without  limitation,  the 
timing, extent, trajectory and duration of the pandemic, the development and availability of effective treatments and vaccines, 
the imposition of protective public safety measures, and the impact of the pandemic on the global economy. Potential negative 
impacts of these external factors include, but are not limited to, material adverse effects on demand for our products and services; 
our supply chain and sales and distribution channels; collectability of customer accounts; our ability to execute strategic plans; 
impairments; and our profitability and cost structure. To the extent the COVID-19 pandemic adversely affects our business, 
results of operations and financial condition, it may also have the effect of exacerbating the other risks discussed in this “Risk 
Factors” section.

Our operating results may fluctuate in future periods, which may adversely affect our stock price.

Our operating results have been in the past, and will continue to be, subject to quarterly and annual fluctuations as a result of 
numerous factors, some of which may contribute to more pronounced fluctuations in an uncertain global economic environment. 
These factors include:

Fluctuations  in  demand  for  our  products  and  services,  especially  with  respect  to  service  providers  and 
Internet businesses, in part due to changes in the global economic environment
Changes in sales and implementation cycles for our products and reduced visibility into our customers’ spending plans 
and associated revenue
Our ability to maintain appropriate inventory levels and purchase commitments
Price  and  product  competition  in  the  communications  and  networking  industries,  which  can  change  rapidly  due 
to technological innovation and different business models from various geographic regions
The overall movement toward industry consolidation among both our competitors and our customers
The  introduction  and  market  acceptance  of  new  technologies  and  products,  and  our  success  in  new  and 
evolving markets, and in emerging technologies, as well as the adoption of new standards
The  transformation  of  our  business  to  deliver  more  software  and  subscription  offerings  where  revenue  is 
recognized over time
Variations in sales channels, product costs, mix of products sold, or mix of direct sales and indirect sales
The timing, size, and mix of orders from customers

Fluctuations in our gross margins, and the factors that contribute to such fluctuations
The  ability  of  our  customers,  channel  partners,  contract  manufacturers  and  suppliers  to  obtain  financing 
or  to  fund  capital  expenditures,  especially  during  a  period  of  global  credit  market  disruption  or  in  the  event  of 
customer, channel partner, contract manufacturer or supplier financial problems
Actual events, circumstances, outcomes, and amounts differing from judgments, assumptions, and estimates used 
in determining the values of certain assets (including the amounts of related valuation allowances), liabilities, and 
other items reflected in our Consolidated Financial Statements
How well we execute on our strategy and operating plans and the impact of changes in our business model that could 
result in significant restructuring charges
Our ability to achieve targeted cost reductions
Benefits anticipated from our investments
Changes in tax laws or accounting rules, or interpretations thereof

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•  Manufacturing and customer lead times
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14

As a consequence, operating results for a particular future period are difficult to predict, and, therefore, prior results are not 
necessarily indicative of results to be expected in future periods. Any of the foregoing factors, or any other factors discussed 
elsewhere herein, could have a material adverse effect on our business, results of operations, and financial condition that could 
adversely affect our stock price.

Our  operating  results  may  be  adversely  affected  by  unfavorable  economic  and  market  conditions  and  the  uncertain 
geopolitical environment.

Challenging economic conditions worldwide have from time to time contributed, and may continue to contribute, to slowdowns 
in the communications and networking industries at large, as well as in specific segments and markets in which we operate, 
resulting in: reduced demand for our products as a result of continued constraints on IT-related capital spending by our customers, 
particularly service providers, and other customer markets as well; increased price competition for our products, not only from 
our competitors but also as a consequence of customers disposing of unutilized products; risk of excess and obsolete inventories; 
risk of supply constraints; risk of excess facilities and manufacturing capacity; and higher overhead costs as a percentage of 
revenue and higher interest expense.

The global macroeconomic environment continues to be challenging and inconsistent, and is being significantly impacted by 
the COVID-19 pandemic. During fiscal 2020 and the first quarter of fiscal 2021, we continued to see a broad-based weakening 
in  the  global  macroeconomic  environment  which  impacted  our  commercial  and  enterprise  markets.  We  also  experienced 
continuing weakness in emerging countries, and we expect ongoing uncertainty in this market. Additionally, instability in the 
global credit markets, the impact of uncertainty regarding global central bank monetary policy, the instability in the geopolitical 
environment in many parts of the world including as a result of the United Kingdom “Brexit” withdrawal from the European 
Union, the current economic challenges in China, including global economic ramifications of Chinese economic difficulties, 
and other disruptions may continue to put pressure on global economic conditions. If global economic and market conditions, 
or economic conditions in key markets, remain uncertain or deteriorate further, we may experience material impacts on our 
business, operating results, and financial condition.

Our operating results in one or more segments may also be affected by uncertain or changing economic conditions particularly 
germane  to  that  segment  or  to  particular  customer  markets  within  that  segment.  In  addition,  reports  of  certain  intelligence 
gathering methods of the U.S. government could affect customers’ perception of the products of IT companies which design 
and manufacture products in the United States. Trust and confidence in us as an IT supplier are critical to the development and 
growth of our markets. Impairment of that trust, or foreign regulatory actions taken in response to reports of certain intelligence 
gathering methods of the U.S. government, could affect the demand for our products from customers outside of the United States 
and could have an adverse effect on our operating results.

Our revenue for a particular period is difficult to predict, and a shortfall in revenue may harm our operating results.

As a result of a variety of factors discussed in this report, our revenue for a particular quarter is difficult to predict, especially in 
light of a challenging and inconsistent global macroeconomic environment, the significant impacts of the COVID-19 pandemic, 
and related market uncertainty. Our revenue may grow at a slower rate than in past periods or decline as it did in the first quarter 
of fiscal 2021 and fiscal 2020, and in certain prior periods on a year-over-year basis. Our ability to meet financial expectations 
could also be adversely affected if the nonlinear sales pattern seen in some of our past quarters recurs in future periods. We 
have experienced periods of time during which shipments have exceeded net bookings or manufacturing issues have delayed 
shipments, leading to nonlinearity in shipping patterns. In addition to making it difficult to predict revenue for a particular period, 
nonlinearity in shipping can increase costs, because irregular shipment patterns result in periods of underutilized capacity and 
periods in which overtime expenses may be incurred, as well as in potential additional inventory management-related costs. In 
addition, to the extent that manufacturing issues and any related component shortages result in delayed shipments in the future, 
and particularly in periods in which our contract manufacturers are operating at higher levels of capacity, it is possible that 
revenue for a quarter could be adversely affected if such matters occur and are not remediated within the same quarter.

The timing of large orders can also have a significant effect on our business and operating results from quarter to quarter. From 
time to time, we receive large orders that have a significant effect on our operating results in the period in which the order 
is recognized as revenue. The timing of such orders is difficult to predict, and the timing of revenue recognition from such 
orders may affect period to period changes in revenue. As a result, our operating results could vary materially from quarter 
to quarter based on the receipt of such orders and their ultimate recognition as revenue. Longer than normal manufacturing 
lead times in the past have caused, and in the future could cause, some customers to place the same or a similar order multiple 
times within our various sales channels and to cancel the duplicative orders upon shipment or receipt of the product, or to also 
place orders with other vendors with shorter manufacturing lead times. Such multiple ordering (along with other factors) or 
risk of order cancellation may cause difficulty in predicting our revenue. Further, our efforts to improve manufacturing lead-
time performance may result in more variability and less predictability in our revenue and operating results. In addition, when 

15

facing component supply-related challenges we have increased our efforts in procuring components in order to meet customer 
expectations, which in turn contribute to an increase in inventory and purchase commitments. For example, in fiscal 2021, we 
increased our inventory and purchase commitments in light of the supply chain challenges seen industrywide due to component 
shortages, caused in part by the COVID-19 pandemic. These increases in our inventory and purchase commitments to shorten 
lead times could also lead to significant excess and obsolete inventory charges if the demand for our products is less than our 
expectations.  We  plan  our  operating  expense  levels  based  primarily  on  forecasted  revenue  levels.  These  expenses  and  the 
impact of long-term commitments are relatively fixed in the short term. A shortfall in revenue could lead to operating results 
being below expectations because we may not be able to quickly reduce these fixed expenses in response to short-term business 
changes. Any of the above factors could have a material adverse impact on our operations and financial results.

Supply  chain  issues,  including  financial  problems  of  contract  manufacturers  or  component  suppliers,  or  a  shortage  of 
adequate  component  supply  or  manufacturing  capacity  that  increase  our  costs  or  cause  a  delay  in  our  ability  to  fulfill 
orders, could have an adverse impact on our business and operating results, and our failure to estimate customer demand 
properly may result in excess or obsolete component supply, which could adversely affect our gross margins.

The fact that we do not own or operate the bulk of our manufacturing facilities and that we are reliant on our extended supply 
chain could have an adverse impact on the supply of our products and on our business and operating results. Financial problems 
of either contract manufacturers or component suppliers, reservation of manufacturing capacity at our contract manufacturers 
by  other  companies,  and  industry  consolidation  occurring  within  one  or  more  component  supplier  markets,  such  as  the 
semiconductor market, in each case, could either limit supply or increase costs.

A reduction or interruption in supply, including disruptions on our global supply chain as a result of the COVID-19 pandemic 
or  a  significant  natural  disaster  (including  as  a  result  of  climate  change);  a  significant  increase  in  the  price  of  one  or  more 
components; a failure to adequately authorize procurement of inventory by our contract manufacturers; a failure to appropriately 
cancel, reschedule, or adjust our requirements based on our business needs; or a decrease in demand for our products could 
materially  adversely  affect  our  business,  operating  results,  and  financial  condition  and  could  materially  damage  customer 
relationships. Furthermore, as a result of binding price or purchase commitments with suppliers, we may be obligated to purchase 
components  at  prices  that  are  higher  than  those  available  in  the  current  market.  In  the  event  that  we  become  committed  to 
purchase components at prices in excess of the current market price when the components are actually used, our gross margins 
could decrease. In addition, vendors may be under pressure to allocate product to certain customers for business, regulatory 
or political reasons, and/or demand changes in agreed pricing as a condition of supply. Although we have generally secured 
additional supply or taken other mitigation actions when significant disruptions have occurred, if similar situations occur in the 
future, they could have a material adverse effect on our business, results of operations, and financial condition.

Our growth and ability to meet customer demands depend in part on our ability to obtain timely deliveries of parts from our 
suppliers and contract manufacturers. We have experienced component shortages in the past, including shortages caused by 
manufacturing process issues, that have affected our operations, including longer than normal lead times. There is currently 
a market shortage of semiconductor and other component supply which has affected, and could further affect, lead times, the 
cost of that supply, and our ability to meet customer demand for our products if we cannot secure sufficient supply in a timely 
manner. We expect these supply chain challenges and cost impacts to continue through at least the first half of fiscal 2022 and 
potentially into the second half of fiscal 2022. Additionally, we may in the future experience a shortage of certain component 
parts as a result of our own manufacturing issues, manufacturing issues at our suppliers or contract manufacturers, capacity 
problems experienced by our suppliers or contract manufacturers including capacity or cost problems resulting from industry 
consolidation,  or  strong  demand  for  those  parts.  Growth  in  the  economy  is  likely  to  create  greater  pressures  on  us  and  our 
suppliers to accurately project overall component demand and component demands within specific product categories and to 
establish  optimal  component  levels  and  manufacturing  capacity,  especially  for  labor-intensive  components,  components  for 
which we purchase a substantial portion of the supply, or the re-ramping of manufacturing capacity for highly complex products. 
During periods of shortages or delays the price of components may increase, or the components may not be available at all, and 
we may also encounter shortages if we do not accurately anticipate our needs. We may not be able to secure enough components 
at reasonable prices or of acceptable quality to build new products in a timely manner in the quantities or configurations needed. 
Accordingly, our revenue and gross margins could suffer until other sources can be developed.

Our operating results would also be adversely affected if, anticipating greater demand than actually develops, we commit to 
the purchase of more components than we need, which is more likely to occur in a period of demand uncertainties such as we 
are currently experiencing. There can be no assurance that we will not encounter these problems in the future. Although in 
many cases we use standard parts and components for our products, certain components are presently available only from a 
single source or limited sources, and a global economic downturn and related market uncertainty could negatively impact the  
availability of components from one or more of these sources, especially during times such as we have recently seen when there 
are supplier constraints based on labor and other actions taken during economic downturns. We may not be able to diversify 
sources in a timely manner, which could harm our ability to deliver products to customers and seriously impact present and 
future sales.

16

We believe that we may be faced with the following challenges in the future: new markets in which we participate may grow 
quickly,  which  may  make  it  difficult  to  quickly  obtain  significant  component  capacity;  as  we  acquire  companies  and  new 
technologies, we may be dependent on unfamiliar supply chains or relatively small supply partners; and we face competition for 
certain components that are supply-constrained, from existing competitors, and companies in other markets.

Manufacturing capacity and component supply constraints could continue to be significant issues for us. We purchase components 
from a variety of suppliers and use several contract manufacturers to provide manufacturing services for our products. During 
the normal course of business, in order to improve manufacturing lead-time performance and to help ensure adequate component 
supply, we enter into agreements with contract manufacturers and suppliers that either allow them to procure inventory based 
upon criteria as defined by us or that establish the parameters defining our requirements. In certain instances, these agreements 
allow us the option to cancel, reschedule, and adjust our requirements based on our business needs prior to firm orders being 
placed. When facing component supply-related challenges we have increased our efforts in procuring components in order to 
meet customer expectations, which in turn contributes to an increase in inventory and purchase commitments. For example, in 
fiscal 2021, we increased our inventory and purchase commitments in light of the supply chain challenges seen industrywide 
due  to  component  shortages,  caused  in  part  by  the  COVID-19  pandemic.  These  increases  in  our  inventory  and  purchase 
commitments to shorten lead times could also lead to significant excess and obsolete inventory charges if the demand for our 
products is less than our expectations. If we fail to anticipate customer demand properly, an oversupply of parts could result in 
excess or obsolete components that could adversely affect our gross margins. For additional information regarding our purchase 
commitments with contract manufacturers and suppliers, see Note 14 to the Consolidated Financial Statements.

We expect gross margin to vary over time, and our level of product gross margin may not be sustainable.

Our level of product gross margins declined in fiscal 2021 and have declined in certain prior periods on a year-over-year basis, 
and could decline in future periods due to adverse impacts from various factors, including:

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Changes in customer, geographic, or product mix, including mix of configurations within each product group
Introduction  of  new  products,  including  products  with  price-performance  advantages,  and  new  business 
models including the transformation of our business to deliver more software and subscription offerings
Our ability to reduce production costs
Entry  into  new  markets  or  growth  in  lower  margin  markets,  including  markets  with  different  pricing  and 
cost structures, through acquisitions or internal development
Sales discounts
Increases  in  material,  labor  or  other  manufacturing-related  costs  (i.e.  component  costs,  broker  fees,  expedited 
freight and overtime) or higher supply chain logistics costs, any of which could be significant, especially during 
periods  of  supply  constraints  for  certain  costs,  such  as  those  impacting  the  market  for  components,  including 
semiconductors and memory
Excess inventory, inventory holding charges, and obsolescence charges
Changes in shipment volume
The timing of revenue recognition and revenue deferrals
Increased cost (including those caused by tariffs), loss of cost savings or dilution of savings due to changes in component 
pricing or charges incurred due to inventory holding periods if parts ordering does not correctly anticipate product 
demand or if the financial health of either contract manufacturers or suppliers deteriorates
Lower than expected benefits from value engineering
Increased price competition, including competitors from Asia, especially from China
Changes in distribution channels
Increased warranty or royalty costs
Increased amortization of purchased intangible assets, especially from acquisitions
How well we execute on our strategy and operating plans

Changes in service gross margin may result from various factors such as changes in the mix between technical support services 
and advanced services, as well as the timing of technical support service contract initiations and renewals and the addition of 
personnel and other resources to support higher levels of service business in future periods.

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Sales  to  the  service  provider  market  are  especially  volatile,  and  weakness  in  orders  from  this  industry  may  harm  our 
operating results and financial condition.

Sales to the service provider market have been characterized by large and sporadic purchases, especially relating to our router 
sales and sales of certain other Infrastructure Platforms and Applications products, in addition to longer sales cycles. Service 
provider product orders decreased during the first quarter of fiscal 2021 and in certain prior periods, and at various times in the 
past, including in recent quarters, we have experienced significant weakness in product orders from service providers. Product 
orders from the service provider market could continue to decline and, as has been the case in the past, such weakness could 
persist over extended periods of time given fluctuating market conditions. Sales activity in this industry depends upon the stage 
of completion of expanding network infrastructures; the availability of funding; and the extent to which service providers are 
affected by regulatory, economic, and business conditions in the country of operations. Weakness in orders from this industry, 
including as a result of any slowdown in capital expenditures by service providers (which may be more prevalent during a global 
economic downturn, or periods of economic, political or regulatory uncertainty), could have a material adverse effect on our 
business, operating results, and financial condition. Such slowdowns may continue or recur in future periods. Orders from this 
industry could decline for many reasons other than the competitiveness of our products and services within their respective 
markets.  For  example,  in  the  past,  many  of  our  service  provider  customers  have  been  materially  and  adversely  affected  by 
slowdowns in the general economy, by overcapacity, by changes in the service provider market, by regulatory developments, 
and by constraints on capital availability, resulting in business failures and substantial reductions in spending and expansion 
plans. These conditions have materially harmed our business and operating results in the past, and could affect our business 
and operating results in any future period. Finally, service provider customers typically have longer implementation cycles; 
require a broader range of services, including design services; demand that vendors take on a larger share of risks; often require 
acceptance provisions, which can lead to a delay in revenue recognition; and expect financing from vendors. All these factors 
can add further risk to business conducted with service providers.

Disruption of or changes in our distribution model could harm our sales and margins.

If we fail to manage distribution of our products and services properly, or if our distributors’ financial condition or operations 
weaken, our revenue and gross margins could be adversely affected. A substantial portion of our products and services is sold 
through our channel partners, and the remainder is sold through direct sales. Our channel partners include systems integrators, 
service providers, other resellers, and distributors. Systems integrators and service providers typically sell directly to end users 
and often provide system installation, technical support, professional services, and other support services in addition to network 
equipment sales. Systems integrators also typically integrate our products into an overall solution, and a number of service 
providers are also systems integrators. Distributors stock inventory and typically sell to systems integrators, service providers, 
and other resellers. We refer to sales through distributors as our two-tier system of sales to the end customer. If sales through 
indirect channels increase, this may lead to greater difficulty in forecasting the mix of our products and, to a degree, the timing 
of orders from our customers.

Historically, we have seen fluctuations in our gross margins based on changes in the balance of our distribution channels. There 
can be no assurance that changes in the balance of our distribution model in future periods would not have an adverse effect 
on our gross margins and profitability. Some factors could result in disruption of or changes in our distribution model, which 
could harm our sales and margins, including the following: competition with some of our channel partners, including through 
our direct sales, which may lead these channel partners to use other suppliers that do not directly sell their own products or 
otherwise compete with them; some of our channel partners may demand that we absorb a greater share of the risks that their 
customers may ask them to bear; some of our channel partners may have insufficient financial resources and may not be able 
to withstand changes and challenges in business conditions; and revenue from indirect sales could suffer if our distributors’ 
financial condition or operations weaken. In addition, we depend on our channel partners globally to comply with applicable 
regulatory requirements. To the extent that they fail to do so, that could have a material adverse effect on our business, operating 
results,  and  financial  condition.  Further,  sales  of  our  products  outside  of  agreed  territories  can  result  in  disruption  to  our 
distribution channels.

The markets in which we compete are intensely competitive, which could adversely affect our achievement of revenue growth.

The markets in which we compete are characterized by rapid change, converging technologies, and a migration to networking and 
communications solutions that offer relative advantages. These market factors represent a competitive threat to us. We compete 
with numerous vendors in each product category. The overall number of our competitors providing niche product solutions may 
increase. Also, the identity and composition of competitors may change as we increase our activity in newer product areas, 
and in key priority and growth areas. For example, as products related to network programmability, such as software defined 
networking (SDN) products, become more prevalent, we expect to face increased competition from companies that develop 
networking products based on commoditized hardware, referred to as “white box” hardware, to the extent customers decide to 
purchase those product offerings instead of ours. In addition, the growth in demand for technology delivered as a service enables 

18

new competitors to enter the market. As we continue to expand globally, we may see new competition in different geographic 
regions. In particular, we have experienced price-focused competition from competitors in Asia, especially from China, and 
we anticipate this will continue. For information regarding our competitors, see the section entitled “Competition” contained 
in Item 1. Business of this report.

Some of our competitors compete across many of our product lines, while others are primarily focused in a specific product area. 
Barriers to entry are relatively low, and new ventures to create products that do or could compete with our products are regularly 
formed. In addition, some of our competitors may have greater resources, including technical and engineering resources, than 
we do. As we expand into new markets, we will face competition not only from our existing competitors but also from other 
competitors, including existing companies with strong technological, marketing, and sales positions in those markets. We also 
sometimes face competition from resellers and distributors of our products. Companies with which we have strategic alliances in 
some areas may be competitors in other areas, and this trend may increase. For example, the enterprise data center is undergoing 
a  fundamental  transformation  arising  from  the  convergence  of  technologies,  including  computing,  networking,  storage,  and 
software,  that  previously  were  segregated.  Due  to  several  factors,  including  the  availability  of  highly  scalable  and  general 
purpose microprocessors, ASICs offering advanced services, standards based protocols, cloud computing and virtualization, 
the  convergence  of  technologies  within  the  enterprise  data  center  is  spanning  multiple,  previously  independent,  technology 
segments. Also, some of our current and potential competitors for enterprise data center business have made acquisitions, or 
announced new strategic alliances, designed to position them to provide end-to-end technology solutions for the enterprise data 
center. As a result of all of these developments, we face greater competition in the development and sale of enterprise data center 
technologies, including competition from entities that are among our long-term strategic alliance partners. Companies that are 
strategic alliance partners in some areas of our business may acquire or form alliances with our competitors, thereby reducing 
their business with us.

The principal competitive factors in the markets in which we presently compete and may compete in the future include the 
ability to sell successful business outcomes; the ability to provide a broad range of networking and communications products 
and services; product performance; price; the ability to introduce new products, including providing continuous new customer 
value  and  products  with  price-performance  advantages;  the  ability  to  reduce  production  costs;  the  ability  to  provide  value-
added features such as security, reliability, and investment protection; conformance to standards; market presence; the ability to 
provide financing; and disruptive technology shifts and new business models.

We  also  face  competition  from  customers  to  which  we  license  or  supply  technology  and  suppliers  from  which  we  transfer 
technology.  The  inherent  nature  of  networking  requires  interoperability.  As  such,  we  must  cooperate  and  at  the  same  time 
compete with many companies. Any inability to effectively manage these complicated relationships with customers, suppliers, 
and strategic alliance partners could have a material adverse effect on our business, operating results, and financial condition 
and accordingly affect our chances of success.

If we do not successfully manage our strategic alliances, we may not realize the expected benefits from such alliances, and 
we may experience increased competition or delays in product development.

We have several strategic alliances with large and complex organizations and other companies with which we work to offer 
complementary products and services and, in the past, have established a joint venture to market services associated with our 
Cisco Unified Computing System products. These arrangements are generally limited to specific projects, the goal of which is 
generally to facilitate product compatibility and adoption of industry standards. There can be no assurance we will realize the 
expected benefits from these strategic alliances or from the joint venture. If successful, these relationships may be mutually 
beneficial and result in industry growth. However, alliances carry an element of risk because, in most cases, we must compete in 
some business areas with a company with which we have a strategic alliance and, at the same time, cooperate with that company 
in other business areas. Also, if these companies fail to perform or if these relationships fail to materialize as expected, we 
could suffer delays in product development or other operational difficulties. Joint ventures can be difficult to manage, given the 
potentially different interests of joint venture partners.

Inventory management relating to our sales to our two-tier distribution channel is complex, and excess inventory may harm 
our gross margins.

We must manage inventory relating to sales to our distributors effectively, because inventory held by them could affect our 
results of operations. Our distributors may increase orders during periods of product shortages, cancel orders if their inventory 
is too high, or delay orders in anticipation of new products. They also may adjust their orders in response to the supply of our 
products and the products of our competitors that are available to them, and in response to seasonal fluctuations in end-user 
demand. Our distributors are generally given business terms that allow them to return a portion of inventory, receive credits for 
changes in selling price, and participate in various cooperative marketing programs. Inventory management remains an area of 
focus as we balance the need to maintain strategic inventory levels to ensure competitive lead times against the risk of inventory 
obsolescence  because  of  rapidly  changing  technology  and  customer  requirements.  When  facing  component  supply-related 
19

challenges, we have increased our efforts in procuring components in order to meet customer expectations. If we ultimately 
determine that we have excess inventory, we may have to reduce our prices and write down inventory, which in turn could result 
in lower gross margins.

We depend upon the development of new products and services, and enhancements to existing products and services, and if 
we fail to predict and respond to emerging technological trends and customers’ changing needs, our operating results and 
market share may suffer.

The markets for our products and services are characterized by rapidly changing technology, evolving industry standards, new 
product and service introductions, and evolving methods of building and operating networks. Our operating results depend on 
our ability to develop and introduce new products and services into existing and emerging markets and to reduce the production 
costs of existing products. If customers do not purchase and/or renew our offerings our business could be harmed. The COVID-19 
pandemic may also result in long-term changes in customer needs for our products and services in various sectors, along with 
IT-related capital spending reductions, or shifts in spending focus, that could materially adversely affect us if we are unable to 
adjust our product and service offerings to match customer needs.

The process of developing new technology, including more programmable, flexible and virtual networks, and technology related 
to other market transitions— such as security, digital transformation and IoT, and cloud— is complex and uncertain, and if we 
fail to accurately predict customers’ changing needs and emerging technological trends our business could be harmed. We must 
commit  significant  resources,  including  the  investments  we  have  been  making  in  our  strategic  priorities  to  developing  new 
products and services before knowing whether our investments will result in products and services the market will accept. In 
particular, if our model of the evolution of networking does not emerge as we believe it will, or if the industry does not evolve 
as  we  believe  it  will,  or  if  our  strategy  for  addressing  this  evolution  is  not  successful,  many  of  our  strategic  initiatives  and 
investments may be of no or limited value. For example, if we do not introduce products related to network programmability, 
such as software-defined-networking products, in a timely fashion, or if product offerings in this market that ultimately succeed 
are based on technology, or an approach to technology, that differs from ours, such as, for example, networking products based 
on “white box” hardware, our business could be harmed. Similarly, our business could be harmed if we fail to develop, or fail 
to develop in a timely fashion, offerings to address other transitions, or if the offerings addressing these other transitions that 
ultimately succeed are based on technology, or an approach to technology, different from ours. In addition, our business could 
be adversely affected in periods surrounding our new product introductions if customers delay purchasing decisions to qualify 
or otherwise evaluate the new product offerings. We have also been transforming our business to move from selling individual 
products and services to selling products and services integrated into architectures and solutions, and we are seeking to meet 
the evolving needs of customers which include offering our products and solutions in the manner in which customers wish to 
consume them. As a part of this transformation, we continue to make changes to how we are organized and how we build and 
deliver our technology, including changes in our business models with customers. If our strategy for addressing our customer 
needs, or the architectures and solutions we develop do not meet those needs, or the changes we are making in how we are 
organized and how we build and deliver or technology is incorrect or ineffective, our business could be harmed.

Furthermore, we may not execute successfully on our vision or strategy because of challenges with regard to product planning 
and timing, technical hurdles that we fail to overcome in a timely fashion, or a lack of appropriate resources. This could result in 
competitors, some of which may also be our strategic alliance partners, providing those solutions before we do and loss of market 
share, revenue, and earnings. In addition, the growth in demand for technology delivered as a service enables new competitors 
to enter the market. The success of new products and services depends on several factors, including proper new product and 
service definition, component costs, timely completion and introduction of these products and services, differentiation of new 
products and services from those of our competitors, and market acceptance of these products and services. There can be no 
assurance  that  we  will  successfully  identify  new  product  and  services  opportunities,  develop  and  bring  new  products  and 
services to market in a timely manner, or achieve market acceptance of our products and services or that products, services 
and technologies developed by others will not render our products, services or technologies obsolete or noncompetitive. The 
products and technologies in our other product categories and key priority and growth areas may not prove to have the market 
success we anticipate, and we may not successfully identify and invest in other emerging or new products and services.

Changes in industry structure and market conditions could lead to charges related to discontinuances of certain of our 
products or businesses, asset impairments and workforce reductions or restructurings.

In response  to changes in industry and market conditions, we may  be required  to strategically  realign our  resources and to 
consider restructuring, disposing of, or otherwise exiting businesses. Any resource realignment, or decision to limit investment 
in or dispose of or otherwise exit businesses, may result in the recording of special charges, such as inventory and technology-
related write-offs, workforce reduction or restructuring costs, charges relating to consolidation of excess facilities, or claims 
from  third  parties  who  were  resellers  or  users  of  discontinued  products.  Our  estimates  with  respect  to  the  useful  life  or 
ultimate recoverability of our carrying basis of assets, including purchased intangible assets, could change as a result of such  
20

assessments and decisions. Although in certain instances our supply agreements allow us the option to cancel, reschedule, and 
adjust  our  requirements  based  on  our  business  needs  prior  to  firm  orders  being  placed,  our  loss  contingencies  may  include 
liabilities  for  contracts  that  we  cannot  cancel  with  contract  manufacturers  and  suppliers.  Further,  our  estimates  relating  to 
the  liabilities  for  excess  facilities  are  affected  by  changes  in  real  estate  market  conditions.  Additionally,  we  are  required  to 
perform goodwill impairment tests on an annual basis and between annual tests in certain circumstances, and future goodwill 
impairment tests may result in a charge to earnings. We initiated a restructuring plan in the first quarter of fiscal 2021, which 
included a voluntary early retirement program, and which has now been substantially completed. Our business may not be more 
efficient or effective than prior to implementation of the plan. Our restructuring activities, including any related charges and 
the impact of the related headcount restructurings, could have a material adverse effect on our business, operating results, and 
financial condition.

Over the long term we intend to invest in engineering, sales, service and marketing activities, and in key priority and growth 
areas, and these investments may achieve delayed, or lower than expected, benefits which could harm our operating results.

While we intend to focus on managing our costs and expenses, over the long term, we also intend to invest in personnel and other 
resources related to our engineering, sales, service and marketing functions as we realign and dedicate resources on key priority 
and growth areas, such as Security and Applications, and we also intend to focus on maintaining leadership in Infrastructure 
Platforms  and  in  Services.  We  are  likely  to  recognize  the  costs  associated  with  these  investments  earlier  than  some  of  the 
anticipated benefits, and the return on these investments may be lower, or may develop more slowly, than we expect. If we do 
not achieve the benefits anticipated from these investments (including if our selection of areas for investment does not play out 
as we expect), or if the achievement of these benefits is delayed, our operating results may be adversely affected.

We have made and expect to continue to make acquisitions that could disrupt our operations and harm our operating results.

Our growth depends upon market growth, our ability to enhance our existing products, and our ability to introduce new products on 
a timely basis. We intend to continue to address the need to develop new products and enhance existing products through acquisitions 
of other companies, product lines, technologies, and personnel. Acquisitions involve numerous risks, including the following:

• 

• 

• 

• 

• 

• 

• 

Difficulties in integrating the operations, systems, technologies, products, and personnel of the acquired companies, 
particularly companies with large and widespread operations and/or complex products 

Diversion of management’s attention from normal daily operations of the business and the challenges of managing 
larger and more widespread operations resulting from acquisitions 

Potential difficulties in completing projects associated with in-process research and development intangibles 

Difficulties in entering markets in which we have no or limited direct prior experience and where competitors in such 
markets have stronger market positions 

Initial dependence on unfamiliar supply chains or relatively small supply partners 

Insufficient revenue to offset increased expenses associated with acquisitions 

The potential loss of key employees, customers, distributors, vendors and other business partners of the companies 
we acquire following and continuing after announcement of acquisition plans 

Acquisitions may also cause us to:

• 

• 

• 

• 

• 

• 

• 

• 

• 

Issue common stock that would dilute our current stockholders’ percentage ownership 

Use a substantial portion of our cash resources, or incur debt 

Significantly increase our interest expense, leverage and debt service requirements if we incur additional debt to pay 
for an acquisition 

Assume liabilities 

Record goodwill and intangible assets that are subject to impairment testing on a regular basis and potential periodic 
impairment charges 

Incur amortization expenses related to certain intangible assets 

Incur tax expenses related to the effect of acquisitions on our legal structure 

Incur large write-offs and restructuring and other related expenses 

Become subject to intellectual property or other litigation 

21

Mergers and acquisitions of high-technology companies are inherently risky and subject to many factors outside of our control, 
and  no  assurance  can  be  given  that  our  previous  or  future  acquisitions  will  be  successful  and  will  not  materially  adversely 
affect our business, operating results, or financial condition. Failure to manage and successfully integrate acquisitions could 
materially harm our business and operating results. Prior acquisitions have resulted in a wide range of outcomes, from successful 
introduction of new products and technologies to a failure to do so. Even when an acquired company has already developed 
and  marketed  products,  there  can  be  no  assurance  that  product  enhancements  will  be  made  in  a  timely  fashion  or  that  pre-
acquisition due diligence will have identified all possible issues that might arise with respect to such products. In addition, our 
effective tax rate for future periods is uncertain and could be impacted by mergers and acquisitions. Risks related to new product 
development also apply to acquisitions.

Entrance into new  or developing markets exposes us  to additional competition and  will likely increase demands  on  our 
service and support operations.

As  we  focus  on  new  market  opportunities  and  key  priority  and  growth  areas,  we  will  increasingly  compete  with  large 
telecommunications equipment suppliers as well as startup companies. Several of our competitors may have greater resources, 
including technical and engineering resources, than we do. Additionally, as customers in these markets complete infrastructure 
deployments, they may require greater levels of service, support, and financing than we have provided in the past, especially in 
emerging countries. Demand for these types of service, support, or financing contracts may increase in the future. There can be 
no assurance that we can provide products, service, support, and financing to effectively compete for these market opportunities. 
Further, entry into other markets has subjected and will subject us to additional risks, particularly to those markets, including 
the effects of general market conditions and reduced consumer confidence. For example, as we add direct selling capabilities 
globally to meet changing customer demands, we will face increased legal and regulatory requirements.

Industry consolidation may lead to increased competition and may harm our operating results.

There  is  a  continuing  trend  toward  industry  consolidation  in  our  markets.  We  expect  this  trend  to  continue  as  companies 
attempt to strengthen or hold their market positions in an evolving industry and as companies are acquired or are unable to 
continue operations. For example, some of our current and potential competitors for enterprise data center business have made 
acquisitions, or announced new strategic alliances, designed to position them with the ability to provide end-to-end technology 
solutions for the enterprise data center. Companies that are strategic alliance partners in some areas of our business may acquire 
or form alliances with our competitors, thereby reducing their business with us. We believe that industry consolidation may 
result in stronger competitors that are better able to compete as sole-source vendors for customers. This could lead to more 
variability in our operating results and could have a material adverse effect on our business, operating results, and financial 
condition. Furthermore, particularly in the service provider market, rapid consolidation will lead to fewer customers, with the 
effect that loss of a major customer could have a material impact on results not anticipated in a customer marketplace composed 
of more numerous participants.

Product quality problems could lead to reduced revenue, gross margins, and net income.

We produce highly complex products that incorporate leading-edge technology, including both hardware and software. Software 
typically  contains  bugs  that  can  unexpectedly  interfere  with  expected  operations.  There  can  be  no  assurance  that  our  pre-
shipment testing programs will be adequate to detect all defects, either ones in individual products or ones that could affect 
numerous  shipments,  which  might  interfere  with  customer  satisfaction,  reduce  sales  opportunities,  or  affect  gross  margins. 
From time to time, we have had to replace certain components and provide remediation in response to the discovery of defects 
or bugs in products that we had shipped. There can be no assurance that such remediation, depending on the product involved, 
would not have a material impact. An inability to cure a product defect could result in the failure of a product line, temporary or 
permanent withdrawal from a product or market, damage to our reputation, inventory costs, or product reengineering expenses, 
any of which could have a material impact on our revenue, margins, and net income.

Due to the global nature of our operations, political or economic changes or other factors in a specific country or region 
could harm our operating results and financial condition.

We conduct significant sales and customer support operations in countries around the world. As such, our growth depends in 
part on our increasing sales into emerging countries. We also depend on non-U.S. operations of our contract manufacturers, 
component suppliers and distribution partners. Our business in emerging countries in the aggregate experienced a decline in 
orders in the first half of fiscal 2021 and in certain prior periods. We continue to assess the sustainability of any improvements 
in our business in these countries and there can be no assurance that our investments in these countries will be successful. Our 
future results could be materially adversely affected by a variety of political, economic or other factors relating to our operations 
inside  and  outside  the  United  States,  any  or  all  of  which  could  have  a  material  adverse  effect  on  our  operating  results  and 
financial condition, including the following: impacts from global central bank monetary policy; issues related to the political 
relationship between the United States and other countries that can affect regulatory matters, affect the willingness of customers 
in  those  countries  to  purchase  products  from  companies  headquartered  in  the  United  States  or  affect  our  ability  to  procure 
22

components if a government body were to deny us access to those components; government-related disruptions or shutdowns; 
the challenging and inconsistent global macroeconomic environment; foreign currency exchange rates; political or social unrest; 
economic instability or weakness or natural disasters in a specific country or region, including economic challenges in China 
and global economic ramifications of Chinese economic difficulties; instability as a result of Brexit; environmental protection 
regulations (including new laws and regulations related to climate change), trade protection measures such as tariffs, and other 
legal and regulatory requirements, some of which may affect our ability to import our products to, export our products from, 
or sell our products in various countries or affect our ability to procure components; political considerations that affect service 
provider and government spending patterns; health or similar issues, including pandemics or epidemics such as the COVID-19 
pandemic which could continue to affect customer purchasing decisions; difficulties in staffing and managing international 
operations; and adverse tax consequences, including imposition of withholding or other taxes on our global operations.

We are exposed to the credit risk of some of our customers and to credit exposures in weakened markets, which could result 
in material losses.

Most of our sales are on an open credit basis, with typical payment terms of 30 days in the United States and, because of local 
customs or conditions, longer in some markets outside the United States. Beyond our open credit arrangements, we have also 
experienced demands for customer financing and facilitation of leasing arrangements. Our loan financing arrangements may 
include  not  only  financing  the  acquisition  of  our  products  and  services  but  also  providing  additional  funds  for  other  costs 
associated with network installation and integration of our products and services. Our exposure to the credit risks relating to our 
financing activities may increase if our customers are adversely affected by a global economic downturn or periods of economic 
uncertainty. There can be no assurance that programs we have in place to monitor and mitigate credit risks will be effective. 
In the past, there have been significant bankruptcies among customers both on open credit and with loan or lease financing 
arrangements, particularly among Internet businesses and service providers, causing us to incur economic or financial losses. 
There can be no assurance that additional losses will not be incurred. Although these losses have not been material to date, 
future losses, if incurred, could harm our business and have a material adverse effect on our operating results and financial 
condition. Additionally, to the degree that turmoil in the credit markets makes it more difficult for some customers to obtain 
financing, those customers’ ability to pay could be adversely impacted, which in turn could have a material adverse impact on 
our business, operating results, and financial condition.

We are exposed to fluctuations in the market values of our portfolio investments and in interest rates; impairment of our 
investments could harm our earnings.

We maintain an investment portfolio of various holdings, types, and maturities. Our portfolio includes available-for-sale debt 
investments and equity investments, the values of which are subject to market price volatility. If such investments suffer market 
price declines, as we experienced with some of our investments in the past, we may recognize in earnings the decline in the fair 
value of our investments below their cost basis. Our privately held investments are subject to risk of loss of investment capital. 
These investments are inherently risky because the markets for the technologies or products they have under development are 
typically in the early stages and may never materialize. We could lose our entire investment in these companies. For information 
regarding the market risks associated with the fair value of portfolio investments and interest rates, refer to the section titled 
“Quantitative and Qualitative Disclosures About Market Risk.”

We are exposed to fluctuations in currency exchange rates that could negatively impact our financial results and cash flows.

Because a significant portion of our business is conducted outside the United States, we face exposure to adverse movements in 
foreign currency exchange rates, including emerging market currencies which can have extreme currency volatility. An increase 
in the value of the dollar could increase the real cost to our customers of our products in those markets outside the United States 
where we sell in dollars and a weakened dollar could increase the cost of local operating expenses and procurement of raw 
materials  to the extent that we must purchase components  in  foreign  currencies.  These exposures  may  change  over time  as 
business practices evolve, and they could have a material adverse impact on our financial results and cash flows.

Failure to retain and recruit key personnel would harm our ability to meet key objectives.

Our success has always depended in large part on our ability to attract and retain highly skilled technical, managerial, sales, and 
marketing personnel. Competition for these personnel is intense, especially in the Silicon Valley area of Northern California. 
Stock incentive plans are designed to reward employees for their long-term contributions and provide incentives for them to 
remain  with  us.  Volatility  or  lack  of  positive  performance  in  our  stock  price  or  equity  incentive  awards,  or  changes  to  our 
overall compensation program, including our stock incentive program, resulting from the management of share dilution and 
share-based compensation expense or otherwise, may also adversely affect our ability to retain key employees. As a result of 
one or more of these factors, we may increase our hiring in geographic areas outside the United States, which could subject us 
to additional geopolitical and exchange rate risk. The loss of services of any of our key personnel; the inability to retain and 
attract qualified personnel in the future; or delays in hiring required personnel, particularly engineering and sales personnel, 

23

could make it difficult to meet key objectives, such as timely and effective product introductions. In addition, companies in our 
industry whose employees accept positions with competitors frequently claim that competitors have engaged in improper hiring 
practices. We have received these claims in the past and may receive additional claims to this effect in the future.

Adverse resolution of litigation or governmental investigations may harm our operating results or financial condition.

We are a party to lawsuits in the normal course of our business. Litigation can be expensive, lengthy, and disruptive to normal 
business operations. Moreover, the results of complex legal proceedings are difficult to predict. An unfavorable resolution of 
lawsuits or governmental investigations could have a material adverse effect on our business, operating results, or financial 
condition. For additional information regarding certain of the matters in which we are involved, see Note 14 to the Consolidated 
Financial Statements, subsection (f) “Legal Proceedings.”

Our operating results may be adversely affected and damage to our reputation may occur due to production and sale of 
counterfeit versions of our products.

As is the case with leading products around the world, our products are subject to efforts by third parties to produce counterfeit 
versions of our products. While we work diligently with law enforcement authorities in various countries to block the manufacture 
of counterfeit goods and to interdict their sale, and to detect counterfeit products in customer networks, and have succeeded in 
prosecuting counterfeiters and their distributors, resulting in fines, imprisonment and restitution to us, there can be no guarantee 
that such efforts will succeed. While counterfeiters often aim their sales at customers who might not have otherwise purchased 
our  products  due  to  lack  of  verifiability  of  origin  and  service,  such  counterfeit  sales,  to  the  extent  they  replace  otherwise 
legitimate sales, could adversely affect our operating results.

Changes in our provision for income taxes or adverse outcomes resulting from examination of our income tax returns could 
adversely affect our results.

Our provision for income taxes is subject to volatility and could be adversely affected by earnings being lower than anticipated in 
countries that have lower tax rates and higher than anticipated in countries that have higher tax rates; by changes in the valuation 
of our deferred tax assets and liabilities; by changes to foreign-derived intangible income, global intangible low-tax income 
and base erosion and anti-abuse tax laws, regulations, or interpretations thereof; by expiration of or lapses in tax incentives; 
by  transfer  pricing  adjustments,  including  the  effect  of  acquisitions  on  our  legal  structure;  by  tax  effects  of  nondeductible 
compensation; by tax costs related to intercompany realignments; by changes in accounting principles; or by changes in tax laws 
and regulations, treaties, or interpretations thereof, including changes to the taxation of earnings of our foreign subsidiaries, 
the deductibility of expenses attributable to foreign income, and the foreign tax credit rules. Significant judgment is required 
to determine the recognition and measurement attribute prescribed in the accounting guidance for uncertainty in income taxes. 
The Organisation for Economic Co-operation and Development (OECD), an international association comprised of 38 countries, 
including the United States, has made changes and is contemplating additional changes to numerous long-standing tax principles. 
There can be no assurance that these changes and any contemplated changes if finalized, once adopted by countries, will not 
have an adverse impact on our provision for income taxes. Further, as a result of certain of our ongoing employment and capital 
investment actions and commitments, our income in certain countries was subject to reduced tax rates. Our failure to meet these 
commitments could adversely impact our provision for income taxes. In addition, we are subject to the continuous examination 
of  our  income  tax  returns  by  the  Internal  Revenue  Service  and  other  tax  authorities.  We  regularly  assess  the  likelihood  of 
adverse outcomes resulting from these examinations to determine the adequacy of our provision for income taxes. There can 
be no assurance that the outcomes from these continuous examinations will not have an adverse effect on our operating results 
and financial condition.

Our business and operations are especially subject to the risks of earthquakes, floods, and other natural catastrophic events 
(including as a result of global climate change).

Our corporate headquarters, including certain of our research and development operations are located in the Silicon Valley area 
of Northern California, a region known for seismic activity. Additionally, a certain number of our facilities are located near 
rivers that have experienced flooding in the past. Also certain of our suppliers and logistics centers are located in regions that 
have been or may be affected by earthquake, tsunami and flooding activity which in the past has disrupted, and in the future 
could disrupt, the flow of components and delivery of products. In addition, global climate change may result in significant 
natural  disasters  occurring  more  frequently  or  with  greater  intensity,  such  as  drought,  wildfires,  storms,  sea-level  rise,  and 
flooding. A significant natural disaster, such as an earthquake, a hurricane, volcano, flood or a wildfire, could have a material 
adverse impact on our business, operating results, and financial condition.

Terrorism and other events may harm our business, operating results and financial condition.

The  continued  threat  of  terrorism  and  heightened  security  and  military  action  in  response  to  this  threat,  or  any  future  acts 
of  terrorism,  may  cause  further  disruptions  to  the  economies  of  the  United  States  and  other  countries  and  create  further 
uncertainties or otherwise materially harm our business, operating results, and financial condition. Likewise, events such as loss 
of infrastructure and utilities services such as energy, transportation, or telecommunications could have similar negative impacts. 
To the extent that such disruptions or uncertainties result in delays or cancellations of customer orders or the manufacture or 
shipment of our products, our business, operating results, and financial condition could be materially and adversely affected.

24

There can be no assurance that our operating results and financial condition will not be adversely affected by our incurrence 
of debt.

As of the end of fiscal 2021, we have senior unsecured notes outstanding in an aggregate principal amount of $11.5 billion that 
mature at specific dates from calendar year 2021 through 2040. We have also established a commercial paper program under 
which we may issue short-term, unsecured commercial paper notes on a private placement basis up to a maximum aggregate 
amount outstanding at any time of $10.0 billion, and we had no commercial paper notes outstanding under this program as of 
July 31, 2021. There can be no assurance that our incurrence of this debt or any future debt will be a better means of providing 
liquidity to us than would our use of our existing cash resources. Further, we cannot be assured that our maintenance of this 
indebtedness  or  incurrence  of  future  indebtedness  will  not  adversely  affect  our  operating  results  or  financial  condition.  In 
addition, changes by any rating agency to our credit rating can negatively impact the value and liquidity of both our debt and 
equity securities, as well as the terms upon which we may borrow under our commercial paper program or future debt issuances.

Risks Related to Intellectual Property

Our proprietary rights may prove difficult to enforce.

We generally rely on patents, copyrights, trademarks, and trade secret laws to establish and maintain proprietary rights in our 
technology and products. Although we have been issued numerous patents and other patent applications are currently pending, 
there can be no assurance that any of these patents or other proprietary rights will not be challenged, invalidated, or circumvented 
or that our rights will, in fact, provide competitive advantages to us. Furthermore, many key aspects of networking technology 
are governed by industrywide standards, which are usable by all market entrants. In addition, there can be no assurance that 
patents will be issued from pending applications or that claims allowed on any patents will be sufficiently broad to protect our 
technology. In addition, the laws of some foreign countries may not protect our proprietary rights to the same extent as do the 
laws of the United States. The outcome of any actions taken in these foreign countries may be different than if such actions were 
determined under the laws of the United States. Although we are not dependent on any individual patents or group of patents for 
particular segments of the business for which we compete, if we are unable to protect our proprietary rights to the totality of the 
features (including aspects of products protected other than by patent rights) in a market, we may find ourselves at a competitive 
disadvantage to others who need not incur the substantial expense, time, and effort required to create innovative products that 
have enabled us to be successful.

We may be found to infringe on intellectual property rights of others.

Third parties, including customers, have in the past and may in the future assert claims or initiate litigation related to exclusive 
patent, copyright, trademark, and other intellectual property rights to technologies and related standards that are relevant to 
us. These assertions have increased over time as a result of our growth and the general increase in the pace of patent claims 
assertions, particularly in the United States. Because of the existence of a large number of patents in the networking field, the 
secrecy of some pending patents, and the rapid rate of issuance of new patents, it is not economically practical or even possible 
to determine in advance whether a product or any of its components infringes or will infringe on the patent rights of others. 
The  asserted  claims  and/or  initiated  litigation  can  include  claims  against  us  or  our  manufacturers,  suppliers,  or  customers, 
alleging infringement of their proprietary rights with respect to our existing or future products or components of those products. 
Regardless of the merit of these claims, they can be time-consuming, result in costly litigation and diversion of technical and 
management personnel, or require us to develop a non-infringing technology or enter into license agreements. Where claims are 
made by customers, resistance even to unmeritorious claims could damage customer relationships. There can be no assurance 
that licenses will be available on acceptable terms and conditions, if at all, or that our indemnification by our suppliers will be 
adequate to cover our costs if a claim were brought directly against us or our customers. Furthermore, because of the potential 
for high court awards that are not necessarily predictable, it is not unusual to find even arguably unmeritorious claims settled for 
significant amounts. If any infringement or other intellectual property claim made against us by any third party is successful, 
if we are required to indemnify a customer with respect to a claim against the customer, or if we fail to develop non-infringing 
technology or license the proprietary rights on commercially reasonable terms and conditions, our business, operating results, 
and financial condition could be materially and adversely affected. For additional information regarding our indemnification 
obligations, see Note 14(e) to the Consolidated Financial Statements contained in this report. Our exposure to risks associated 
with the use of intellectual property may be increased as a result of acquisitions, as we have a lower level of visibility into the 
development process with respect to such technology or the care taken to safeguard against infringement risks. Further, in the 
past, third parties have made infringement and similar claims after we have acquired technology that had not been asserted prior 
to our acquisition.

25

We rely on the availability of third-party licenses.

Many of our products are designed to include software or other intellectual property licensed from third parties. It may be necessary 
in the future to seek or renew licenses relating to various aspects of these products. There can be no assurance that the necessary 
licenses would be available on acceptable terms, if at all. The inability to obtain certain licenses or other rights or to obtain such 
licenses or rights on favorable terms, or the need to engage in litigation regarding these matters, could have a material adverse effect 
on our business, operating results, and financial condition. Moreover, the inclusion in our products of software or other intellectual 
property licensed from third parties on a nonexclusive basis could limit our ability to protect our proprietary rights in our products.

Risks Related to Cybersecurity and Regulations

Cyber-attacks, data breaches or malware may disrupt our operations, harm our operating results and financial condition, 
and damage our reputation or otherwise materially harm our business; and cyber-attacks or data breaches on our customers’ 
networks, or in cloud-based services provided by or enabled by us, could result in claims of liability against us, damage our 
reputation or otherwise materially harm our business.

We experience cyber-attacks and other attempts to gain unauthorized access to our systems on a regular basis, and we anticipate 
continuing to be subject to such attempts. Despite our implementation of security measures, (i) our products and services, and 
(ii) the servers, data centers, and cloud-based solutions on which our and third-party data is stored, are vulnerable to cyber-
attacks, data breaches, malware, and disruptions from unauthorized access, tampering or other theft or misuse, including by 
employees, malicious actors or inadvertent error. Such events have and could in the future compromise or disrupt access to or the 
operation of our products, services, and networks or those of our customers, or result in the information stored on our systems 
or those of our customers being improperly accessed, processed, disclosed, lost or stolen. We have not to date experienced a 
material event; however, the occurrence of any such event in the future could subject us to liability to our customers, suppliers, 
business partners and others, give rise to legal and/or regulatory action, could damage our reputation or otherwise materially 
harm our business, and could have a material adverse effect on our business, operating results, and financial condition. Efforts to 
limit the ability of malicious actors to disrupt the operations of the Internet or undermine our own security efforts may be costly 
to implement and may not be successful. Breaches of security in our customers’ networks, or in cloud-based services provided 
by or enabled by us, regardless of whether the breach is attributable to a vulnerability in our products or services, could result 
in claims of liability against us, damage our reputation or otherwise materially harm our business.

Vulnerabilities and critical security defects, prioritization decisions regarding remedying vulnerabilities or security defects, 
failure of third-party providers to remedy vulnerabilities or security defects, or customers not deploying security releases or 
deciding not to upgrade products, services or solutions could result in claims of liability against us, damage our reputation, 
or otherwise materially harm our business.

The  products  and  services  we  sell  to  customers,  and  our  cloud-based  solutions,  inevitably  contain  vulnerabilities  or  critical 
security  defects  which  have  not  been  remedied  and  cannot  be  disclosed  without  compromising  security.  We  also  make 
prioritization decisions in determining which vulnerabilities or security defects to fix and the timing of these fixes. Customers 
may also need to test security releases before they can be deployed which can delay implementation. In addition, we rely on 
third-party providers of software and cloud-based services, and we cannot control the rate at which they remedy vulnerabilities. 
When customers do not deploy specific releases, or decide not to upgrade to the latest versions of our products, services or cloud-
based solutions containing the release, they may be left vulnerable. Vulnerabilities and critical security defects, prioritization 
errors in remedying vulnerabilities or security defects, failure of third-party providers to remedy vulnerabilities or security 
defects, or customers not deploying specific releases or deciding not to upgrade products, services or solutions could result in 
claims of liability against us, damage our reputation or otherwise materially harm our business.

Our business, operating results and financial condition could be materially harmed by regulatory uncertainty applicable to 
our products and services.

Changes in regulatory requirements applicable to the industries in which we operate, in the United States and in other countries, 
could materially affect the sales of our products and services. In particular, changes in telecommunications regulations could 
impact  our  service  provider  customers’  purchase  of  our  products  and  offers,  and  they  could  also  impact  sales  of  our  own 
regulated offers. In addition, evolving legal requirements restricting or controlling the collection, processing, or cross-border 
transmission of data, including regulation of cloud-based services, could materially affect our customers’ ability to use, and our 
ability to sell, our products and offers. Additional areas of uncertainty that could impact sales of our products and offers include 
laws and regulations related to encryption technology, environmental sustainability (including climate change), export control, 
product certification, and national security controls applicable to our supply chain. For example, new laws and regulations in 
response to climate change could result in increased energy efficiency for our products and increased compliance and energy 
costs. Changes in regulatory requirements in any of these areas could have a material adverse effect on our business, operating 
results, and financial condition.

26

Risks Related to Ownership of Our Stock

Our stock price may be volatile.

Historically, our common stock has experienced substantial price volatility, particularly as a result of variations between our 
actual financial results and the published expectations of analysts and as a result of announcements by our competitors and 
us. Furthermore, speculation in the press or investment community about our strategic position, financial condition, results of 
operations, business, security of our products, or significant transactions can cause changes in our stock price. In addition, the 
stock market has experienced extreme price and volume fluctuations that have affected the market price of many technology 
companies, in particular, and that have often been unrelated to the operating performance of these companies. These factors, 
as well as general economic and political conditions and the announcement of proposed and completed acquisitions or other 
significant  transactions,  or  any  difficulties  associated  with  such  transactions,  by  us  or  our  current  or  potential  competitors, 
may materially adversely affect the market price of our common stock in the future. Additionally, volatility, lack of positive 
performance in our stock price or changes to our overall compensation program, including our stock incentive program, may 
adversely affect our ability to retain key employees, virtually all of whom are compensated, in part, based on the performance 
of our stock price.

Item 1B. 

Unresolved Staff Comments

None.

Item 2. 

Properties

Our corporate headquarters are located at an owned site in San Jose, California, in the United States of America. The locations 
of our headquarters by geographic segment are as follows:

Americas

EMEA

San Jose, California, USA

Amsterdam, Netherlands

APJC

Singapore

In addition to our headquarters site, we own additional sites in the United States, which include facilities in the surrounding 
areas of San Jose, California; Research Triangle Park, North Carolina; Richardson, Texas; and Lawrenceville, Georgia. We also 
own land for expansion in some of these locations. In addition, we lease office space in many U.S. locations.

Outside the United States our operations are conducted primarily in leased sites. Other significant sites (in addition to the two 
non-U.S. headquarters locations) are located in Australia, Belgium, Canada, China, Germany, India, Japan, Mexico, Poland, 
and the United Kingdom.

We believe that our existing facilities, including both owned and leased, are in good condition and suitable for the conduct of 
our business.

Item 3. 

Legal Proceedings

For a description of pending legal proceedings in which we are involved, see Note 14 “Commitments and Contingencies - (f) 
Legal Proceedings” of the Notes to Consolidated Financial Statements included in Item 8 of this Annual Report on Form 10-K, 
which is incorporated herein by reference.

Item 4. 

Mine Safety Disclosures

Not applicable.

27

PART II

Item 5. 

Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of 
Equity  Securities

(a)  Cisco  common  stock  is  traded  on  the  Nasdaq  Global  Select  Market  under  the  symbol  CSCO.  There  were  36,408 

registered stockholders as of September 3, 2021.

(b)  None.

(c) 

Issuer purchases of equity securities (in millions, except per-share amounts):

Period
May 2, 2021 to May 29, 2021  . . . . . . . . . . . . . . . . . .
May 30, 2021 to June 26, 2021  . . . . . . . . . . . . . . . . .
June 27, 2021 to July 31, 2021  . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total 
Number of
Shares 
Purchased

Average Price Paid 
per Share

Total Number of Shares  
Purchased as Part of  
Publicly Announced  
Plans or Programs

Approximate Dollar 
Value of Shares 
That May Yet Be 
Purchased Under 
the Plans or
Programs

5 $
4 $
6 $
15 $

52.50
53.50
53.82
53.30

5 $
4 $
6 $
15  

8,477
8,240
7,940

On  September  13,  2001,  we  announced  that  our  Board  of  Directors  had  authorized  a  stock  repurchase  program.  As  of 
July 31, 2021, the remaining authorized amount for stock repurchases under this program is approximately $7.9 billion with no 
termination date.

For the majority of restricted stock units granted, the number of shares issued on the date the restricted stock units vest is net of 
shares withheld to meet applicable tax withholding requirements. Although these withheld shares are not issued or considered 
common stock repurchases under our stock repurchase program and therefore are not included in the preceding table, they are 
treated as common stock repurchases in our financial statements as they reduce the number of shares that would have been 
issued upon vesting (see Note 15 to the Consolidated Financial Statements).

28

 
Stock Performance Graph

The information contained in this Stock Performance Graph section shall not be deemed to be “soliciting material” or “ filed” 
or incorporated by reference in future filings with the SEC, or subject to the liabilities of Section 18 of the Securities Exchange 
Act of 1934, as amended (the “Exchange Act”), except to the extent that Cisco specifically incorporates it by reference into a 
document filed under the Securities Act of 1933, as amended, or the Exchange Act.

The following graph shows a five-year comparison of the cumulative total stockholder return on Cisco common stock with the 
cumulative total returns of the S&P 500 Index, and the S&P Information Technology Index. The graph tracks the performance 
of a $100 investment in the Company’s common stock and in each of the indexes (with the reinvestment of all dividends) on the 
date specified. Stockholder returns over the indicated period are based on historical data and should not be considered indicative 
of future stockholder returns.

Comparison of 5-Year Cumulative Total Return Among Cisco Systems, Inc.,   
the S&P 500 Index, and the S&P Information Technology Index

$400

$350

$300

$250

$200

$150

$100

$50

$0
July 2016

July 2017

July 2018

July 2019

July 2020

July 2021

Cisco Systems, Inc.

S&P 500

S&P Information Technology

Cisco Systems, Inc. . . . . . . . . . . . . . . . . . . .
S&P 500  . . . . . . . . . . . . . . . . . . . . . . . . . . .
S&P Information Technology . . . . . . . . . . .

$
$
$

100.00 $
100.00 $
100.00 $

106.89 $
116.13 $
130.17 $

149.02 $
134.99 $
168.84 $

203.37 $
147.86 $
196.81 $

172.26 $
160.26 $
254.67 $

212.11
222.51
374.44

July 2016

July 2017

July 2018

July 2019

July 2020

July 2021

Item 6. 

[Reserved]

29

Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements

This Annual Report on Form 10-K, including this Management’s Discussion and Analysis of Financial Condition and Results 
of Operations, contains forward-looking statements regarding future events and our future results that are subject to the safe 
harbors created under the Securities Act of 1933, as amended (the “Securities Act”) and the Securities Exchange Act of 1934, 
as amended (the “Exchange Act”). All statements other than statements of historical facts are statements that could be deemed 
forward-looking statements. These statements are based on current expectations, estimates, forecasts, and projections about 
the industries in which we operate and the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” 
“targets,”  “goals,”  “projects,”  “intends,”  “plans,”  “believes,”  “momentum,”  “seeks,”  “estimates,”  “continues,”  “endeavors,” 
“strives,” “may,” variations of such words, and similar expressions are intended to identify such forward-looking statements. 
In addition, any statements that refer to projections of our future financial performance, our anticipated growth and trends in 
our  businesses,  future  responses  to  and  effects  of  the  COVID-19  pandemic,  and  other  characterizations  of  future  events  or 
circumstances are forward-looking statements. Readers are cautioned that these forward-looking statements are only predictions 
and are subject to risks, uncertainties, and assumptions that are difficult to predict, including those under “Part I, Item 1A. 
Risk Factors,” and elsewhere herein. Therefore, actual results may differ materially and adversely from those expressed in any 
forward-looking statements. We undertake no obligation to revise or update any forward-looking statements for any reason.

OVERVIEW

Cisco designs and sells a broad range of technologies that power the Internet. We are integrating our platforms across networking, 
security, collaboration, applications and the cloud. These platforms are designed to help our customers manage  more users, 
devices  and  things  connecting  to  their  networks.  This  will  enable  us  to  provide  customers  with  a  highly  secure,  intelligent 
platform for their digital business.

A summary of our results is as follows (in millions, except percentages and per-share amounts):

July 31,
2021

63.6%

Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 13,126
Gross margin percentage . . . . . . . . . . . . . . . . . . 
Research and development . . . . . . . . . . . . . . . . .  $ 1,713
Sales and marketing . . . . . . . . . . . . . . . . . . . . . .  $ 2,448
General and administrative  . . . . . . . . . . . . . . . .  $
521
Total R&D, sales and marketing,  
general and administrative . . . . . . . . . . . . . . . . .  $ 4,682
Total as a percentage of revenue . . . . . . . . . . . . . 
Amortization of purchased intangible assets 
included in operating expenses  . . . . . . . . . . . . .  $
Restructuring and other charges  
included in operating expenses  . . . . . . . . . . . . .  $
Operating income as a percentage of revenue . . 
Interest and other income (loss), net . . . . . . . . . .  $
Income tax percentage . . . . . . . . . . . . . . . . . . . . 
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 3,009
Net income as a percentage of revenue  . . . . . . . 
Earnings per share—diluted  . . . . . . . . . . . . . . .  $

79

8
27.2%
160
19.4%

22.9%
0.71

35.7%

Three Months Ended

July 25, 
2020
$ 12,154

Variance
8%  

July 31,
2021
$ 49,818

Years Ended
July 25, 
2020
$ 49,301

Variance

1%  

63.2% 0.4

pts

64.0%

64.3% (0.3)

pts

$ 1,565
$ 2,218
494
$

9%  
10%  
5%  

$ 6,549
$ 9,259
$ 2,152

$ 6,347
$ 9,169
$ 1,925

3%  
1%  
12%  

$  4,277

9%  

$ 17,960

$ 17,441

3%  

35.2% 0.5

pts

36.1%

35.4%

0.7

pts

$

$

$

33

139 %  

(94)% 

127
26.7% 0.5

pts

59

171%  

20.3% (0.9) pts

$

$

$

$

$

$

215

886
25.8%
429
20.1%

141

52%  

84%  

481
27.6% (1.8)
350
19.7%

23%  
0.4
(6)%

pts

pts

$ 2,636

14%  

$ 10,591

$ 11,214

21.7% 1.2
0.62

15%  

pts

21.3%
2.50

$

22.7% (1.4)
2.64

(5)%

pts

$

$

30

Fiscal 2021 Compared with Fiscal 2020

In  fiscal  2021,  we  delivered  growth  in  revenue  in  a  very  challenging  environment.  As  customers  have  accelerated  their 
digitization  and  cloud  investments  stemming  from  the  COVID-19  pandemic,  we  focused  on  executing  and  innovating  to 
support and assist that transition. In the second half of fiscal 2021, we began to see customers prepare for office re-openings 
and hybrid work by increasing investments in their technologies. Total revenue increased by 1% compared with fiscal 2020. 
Our product revenue reflected growth in Security, partially offset by declines in Applications. Infrastructure Platforms was 
flat. We continued to make progress in the transition of our business model delivering increased software and subscriptions. 
We remain focused on accelerating innovation across our portfolio, and we believe that we have made continued progress on 
our strategic priorities. We continue to operate in a challenging macroeconomic and highly competitive environment. While 
the overall environment remains uncertain, we continue to aggressively invest in priority areas with the objective of driving 
profitable growth over the long term.

Within total revenue, product revenue was flat and service revenue increased by 4%. Fiscal 2021 had 53 weeks, compared with 
52 weeks in fiscal 2020, thus our results for fiscal 2021 reflect an extra week compared with fiscal 2020. We estimate that a 
majority of our revenue increase was attributable to the extra week. In fiscal 2021, total software revenue was $15.0 billion across 
all product areas and service, an increase of 7%. Within total software revenue, subscription revenue increased 15%. Total gross 
margin decreased by 0.3 percentage points. Product gross margin decreased by 0.2 percentage points, due to lower productivity 
benefits largely driven by ongoing costs related to supply chain constraints. The effect of pricing erosion was moderate. We 
have  partnered  with  several  of  our  key  suppliers  utilizing  our  volume  purchasing  and  extending  supply  coverage, including 
revising  supplier  arrangements,  to  address  supply  chain  challenges.  As  a  percentage  of  revenue,  research  and  development, 
sales and marketing, and general and administrative expenses, collectively, increased by 0.7 percentage points. The total impact 
associated  with  the  extra  week  on  our  cost  of  sales  and  operating  expenses  was  approximately  $150  million  (excluding  the 
impact of share-based compensation expense). Operating income as a percentage of revenue decreased by 1.8 percentage points. 
We incurred restructuring and other charges of $886 million, which resulted in a decrease of 6% in net income and a decrease 
of 5% in diluted earnings per share.

In  terms  of  our  geographic  segments,  revenue  from  the  Americas  decreased  by  $0.1  billion,  EMEA  revenue  increased  by 
$0.3 billion and revenue in our APJC segment increased by $0.4 billion. The “BRICM” countries experienced a product revenue 
decline of 6% in the aggregate, driven by a decrease in product revenue across each of the BRICM countries with the exception 
of India.

From a customer market standpoint, we experienced product revenue growth in the public sector and service provider markets 
partially offset by declines in the enterprise and commercial markets. As fiscal 2021 progressed, we saw improvement in business 
momentum in our customer markets, which we believe was related to an improving global macroeconomic environment.

From a product category perspective, total product revenue was flat year over year, driven by growth in revenue in Security of 
7%, offset by a product revenue decline in Applications of 1%. Infrastructure Platforms was flat.

31

Fourth Quarter Snapshot

For the fourth quarter of fiscal 2021, as compared with the fourth quarter of fiscal 2020, total revenue increased by 8%. Within 
total revenue, product revenue increased by 10% and service revenue increased by 3%. With regard to our geographic segment 
performance, on a year-over-year basis, revenue in the Americas, EMEA and APJC increased by 8%, 6% and  13%, respectively. 
From a product category perspective, we experienced product revenue growth in Infrastructure Platforms and Security, offset by 
declines in Applications. Total gross margin increased by 0.4 percentage points, driven by productivity benefits, and to a lesser 
extent, favorable product mix, partially offset by pricing erosion. As a percentage of revenue, research and development, sales 
and marketing, and general and administrative expenses collectively increased by 0.5 percentage points. Operating income as a 
percentage of revenue increased by 0.5 percentage points. Net income increased by 14% and diluted earnings per share increased 
by 15%.

COVID-19 Pandemic Response Summary

During this extraordinary time, our priority has been supporting our employees, customers, partners and communities, while 
positioning Cisco for the future. The pandemic has driven organizations across the globe to digitize their operations and support 
remote workforces at a faster speed and greater scale than ever before. We remain focused on providing the technology and 
solutions our customers need to accelerate their digital organizations. The actions we have taken and are taking include:

Employees

•  Most of our global workforce is working from home.
• 

Seamless transition to work from home with a long-standing flexible work policy, and we build the technologies that 
allow organizations to stay connected, secure and productive.
For the remainder who must be in the office to perform their roles, we are focused on their health and safety, and are 
taking all of the necessary precautions.

• 

Customer and Partners

• 

Provided a variety of free offers and trials for our Webex and security technologies as they dramatically shifted entire 
workforces to be remote.

Communities
• 
• 
• 

Committed significant funds to support both global and local pandemic response efforts.
Provided technology and financial support for non-profits, first responders, and governments.
Donated  personal  protective  equipment  to  hospital  workers  including  N95  masks  and  face  shields  3D-printed  by 
Cisco volunteers around the world.

We are moving towards a hybrid work model, giving our employees the flexibility to work offsite or at onsite Cisco locations.

Strategy and Priorities

As  our  customers  add  billions  of  new  connections  to  their  enterprises,  and  as  more  applications  move  to  a  multicloud 
environment, the network becomes even more critical. Our customers are navigating change at an unprecedented pace and our 
mission is to shape the future of the Internet by inspiring new possibilities for them by helping transform their infrastructure, 
expand applications and analytics, address their security needs, and empower their teams. We believe that our customers are 
looking for outcomes that are data-driven and provide meaningful business value through automation, security, and analytics 
across private, hybrid, and multicloud environments. Our strategy is to help our customers connect, secure, and automate in 
order to accelerate their digital agility in a cloud-first world.

For a full discussion of our strategy and priorities, see “Item 1. Business.”

Other Key Financial Measures

The following is a summary of our other key financial measures for fiscal 2021 compared with fiscal 2020 (in millions):

Cash and cash equivalents and investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock—stock repurchase program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividends paid  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inventories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Fiscal 2021
$
$
$
$
$
$

24,518 $
15,454 $
22,164 $
2,902 $
6,163 $
1,559 $

Fiscal 2020

29,419
15,426
20,446
2,619
6,016
1,282

CRITICAL ACCOUNTING ESTIMATES

The preparation of financial statements and related disclosures in conformity with accounting principles generally accepted 
in  the  United  States  requires  us  to  make  judgments,  assumptions  and  estimates  that  affect  the  amounts  reported  in  the 
Consolidated  Financial  Statements  and  accompanying  notes.  Note  2  to  the  Consolidated  Financial  Statements  describes  the 
significant accounting policies and methods used in the preparation of the Consolidated Financial Statements. The accounting 
policies described below are significantly affected by critical accounting estimates. Such accounting policies require significant 
judgments,  assumptions,  and  estimates  used  in  the  preparation  of  the  Consolidated  Financial  Statements,  and  actual  results 
could differ materially from the amounts reported based on these policies.

The inputs into certain of our judgments, assumptions and estimates considered the economic implications of the COVID-19 
pandemic on our critical and significant accounting estimates. The COVID-19 pandemic did not have a material impact on 
our significant judgments, assumptions and estimates that are reflected in our results for fiscal 2021. These estimates include: 
goodwill and identified purchased intangible assets and income taxes, among other items. The actual results that we experience 
may differ materially from our estimates. As the COVID-19 pandemic continues, many of our estimates could require increased 
judgment and carry a higher degree of variability and volatility. As events continue to evolve our estimates may change materially 
in future periods.

Revenue Recognition

We enter into contracts with customers that can include various combinations of products and services which are generally 
distinct and accounted for as separate performance obligations. As a result, our contracts may contain multiple performance 
obligations. We determine whether arrangements are distinct based on whether the customer can benefit from the product or 
service on its own or together with other resources that are readily available and whether our commitment to transfer the product 
or service to the customer is separately identifiable from other obligations in the contract. We classify our hardware, perpetual 
software licenses, and SaaS as distinct performance obligations. Term software licenses represent multiple obligations, which 
include software licenses and software maintenance. In transactions where we deliver hardware or software, we are typically 
the principal and we record revenue and costs of goods sold on a gross basis.

We recognize revenue upon transfer of control of promised goods or services in a contract with a customer in an amount that 
reflects  the  consideration  we  expect  to  receive  in  exchange  for  those  products  or  services.  Transfer  of  control  occurs  once 
the customer has the contractual right to use the product, generally upon shipment, electronic delivery (or when the software 
is available for download by the customer), or once title and risk of loss has transferred to the customer. Transfer of control 
can also occur over time for software maintenance and services as the customer receives the benefit over the contract term. 
Our hardware and perpetual software licenses are distinct performance obligations where revenue is recognized upfront upon 
transfer of control. Term software licenses include multiple performance obligations where the term licenses are recognized 
upfront upon transfer of control, with the associated software maintenance revenue recognized ratably over the contract term as 
services and software updates are provided. SaaS arrangements do not include the right for the customer to take possession of 
the software during the term, and therefore have one distinct performance obligation which is satisfied over time with revenue 
recognized ratably over the contract term as the customer consumes the services. On our product sales, we record consideration 
from shipping and handling on a gross basis within net product sales. We record our revenue net of any associated sales taxes.

Revenue is allocated among these performance obligations in a manner that reflects the consideration that we expect to be entitled 
to for the promised goods or services based on standalone selling prices (SSP). SSP is estimated for each distinct performance 
obligation and judgment may be required in their determination. The best evidence of SSP is the observable price of a product or 
service when we sell the goods separately in similar circumstances and to similar customers. In instances where SSP is not directly 
observable, we determine SSP using information that may include market conditions and other observable inputs.

We  assess  relevant  contractual  terms  in  our  customer  contracts  to  determine  the  transaction  price.  We  apply  judgment  in 
identifying contractual terms and determining the transaction price as we may be required to estimate variable consideration 
when  determining  the  amount  of  revenue  to  recognize.  Variable  consideration  includes  potential  contractual  penalties  and 
various  rebate,  cooperative  marketing  and  other  incentive  programs  that  we  offer  to  our  distributors,  channel  partners  and 
customers. When determining the amount of revenue to recognize, we estimate the expected usage of these programs, applying 
the  expected  value  or  most  likely  estimate  and  update  the  estimate  at  each  reporting  period  as  actual  utilization  becomes 
available. We also consider the customers' right of return in determining the transaction price, where applicable. If actual credits 
received by distributors under these programs were to deviate significantly from our estimates, which are based on historical 
experience, our revenue could be adversely affected.

See Note 3 to the Consolidated Financial Statements for more details.

33

Loss Contingencies

We are subject to the possibility of various losses arising in the ordinary course of business. We consider the likelihood of the 
incurrence of a liability, as well as our ability to reasonably estimate the amount of loss, in determining loss contingencies. 
An estimated loss contingency is accrued when it is probable that a liability has been incurred and the amount of loss can be 
reasonably estimated. We regularly evaluate information available to us to determine whether such accruals should be made or 
adjusted and whether new accruals are required.

Third parties, including customers, have in the past and may in the future assert claims or initiate litigation related to exclusive 
patent, copyright, trademark, and other intellectual property rights to technologies and related standards that are relevant to us. 
These assertions have increased over time as a result of our growth and the general increase in the pace of patent claims assertions, 
particularly in the United States. If any infringement or other intellectual property claim made against us by any third party is 
successful, or if we fail to develop non-infringing technology or license the proprietary rights on commercially reasonable terms 
and conditions, our business, operating results, and financial condition could be materially and adversely affected.

Goodwill and Purchased Intangible Asset Impairments

Our methodology for allocating the purchase price relating to purchase acquisitions is determined through established valuation 
techniques. Goodwill represents a residual value as of the acquisition date, which in most cases results in measuring goodwill 
as an excess of the purchase consideration transferred plus the fair value of any noncontrolling interest in the acquired company 
over the fair value of net assets acquired, including contingent consideration. We perform goodwill impairment tests on an annual 
basis in the fourth fiscal quarter and between annual tests in certain circumstances for each reporting unit. The assessment of 
fair value for goodwill and purchased intangible assets is based on factors that market participants would use in an orderly 
transaction in accordance with the new accounting guidance for the fair value measurement of nonfinancial assets.

In  response  to  changes  in  industry  and  market  conditions,  we  could  be  required  to  strategically  realign  our  resources  and 
consider restructuring, disposing of, or otherwise exiting businesses, which could result in an impairment of goodwill. There 
was no impairment of goodwill in fiscal 2021, 2020, and 2019. For the annual impairment testing in fiscal 2021, the excess of 
the fair value over the carrying value for each of our reporting units was $80.3 billion for the Americas, $73.0 billion for EMEA, 
and $33.2 billion for APJC.

During the fourth quarter of fiscal 2021, we performed a sensitivity analysis for goodwill impairment with respect to each of 
our respective reporting units and determined that a hypothetical 10% decline in the fair value of each reporting unit would not 
result in an impairment of goodwill for any reporting unit.

The fair value of acquired technology and patents, as well as acquired technology under development, is determined at acquisition 
date primarily using the income approach, which discounts expected future cash flows to present value. The discount rates used 
in the present value calculations are typically derived from a weighted-average cost of capital analysis and then adjusted to 
reflect risks inherent in the development lifecycle as appropriate. We consider the pricing model for products related to these 
acquisitions to be standard within the high-technology communications industry, and the applicable discount rates represent the 
rates that market participants would use for valuation of such intangible assets.

We make judgments about the recoverability of purchased intangible assets with finite lives whenever events or changes in 
circumstances indicate that an impairment may exist. Recoverability of purchased intangible assets with finite lives is measured 
by comparing the carrying amount of the asset to the future undiscounted cash flows the asset is expected to generate. We 
review  indefinite-lived  intangible  assets  for  impairment  annually  or  whenever  events  or  changes  in  circumstances  indicate 
that the asset might be impaired. If the asset is considered to be impaired, the amount of any impairment is measured as the 
difference between the carrying value and the fair value of the impaired asset. Assumptions and estimates about future values 
and remaining useful lives of our purchased intangible assets are complex and subjective. They can be affected by a variety of 
factors, including external factors such as industry and economic trends, and internal factors such as changes in our business 
strategy and our internal forecasts. Our ongoing consideration of all the factors described previously could result in impairment 
charges in the future, which could adversely affect our net income.

Income Taxes

We are subject to income taxes in the United States and numerous foreign jurisdictions. Our effective tax rates differ from the 
statutory rate, primarily due to the tax impact of state taxes, foreign operations, R&D tax credits, foreign-derived intangible 
income  deductions,  global  intangible  low-taxed  income,  tax  audit  settlements,  nondeductible  compensation,  international 
realignments, and transfer pricing adjustments. Our effective tax rate was 20.1%, 19.7%, and 20.2% in fiscal 2021, 2020, and 
2019, respectively.

34

Significant  judgment  is  required  in  evaluating  our  uncertain  tax  positions  and  determining  our  provision  for  income  taxes. 
Although we believe our reserves are reasonable, no assurance can be given that the final tax outcome of these matters will not 
be different from that which is reflected in our historical income tax provisions and accruals. We adjust these reserves in light of 
changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final 
tax outcome of these matters is different than the amounts recorded, such differences will impact the provision for income taxes 
in the period in which such determination is made. The provision for income taxes includes the impact of reserve provisions and 
changes to reserves that are considered appropriate, as well as the related net interest and penalties.

Significant judgment is also required in determining any valuation allowance recorded against deferred tax assets. In assessing 
the  need  for  a  valuation  allowance,  we  consider  all  available  evidence,  including  past  operating  results,  estimates  of  future 
taxable income, and the feasibility of tax planning strategies. In the event that we change our determination as to the amount of 
deferred tax assets that can be realized, we will adjust our valuation allowance with a corresponding impact to the provision for 
income taxes in the period in which such determination is made.

Our provision for income taxes is subject to volatility and could be adversely impacted by earnings being lower than anticipated 
in  countries  that  have  lower  tax  rates  and  higher  than  anticipated  in  countries  that  have  higher  tax  rates;  by  changes  in  the 
valuation of our deferred tax assets and liabilities; by changes to foreign-derived intangible income deduction, global intangible 
low-tax  income  and  base  erosion  and  anti-abuse  tax  laws,  regulations,  or  interpretations  thereof;  by  expiration  of  or  lapses 
in tax incentives; by transfer pricing adjustments, including the effect of acquisitions on our legal structure; by tax effects of 
nondeductible compensation; by tax costs related to intercompany realignments; by changes in accounting principles; or by 
changes in tax laws and regulations, treaties, or interpretations thereof, including changes to the taxation of earnings of our foreign 
subsidiaries, the deductibility of expenses attributable to foreign income, and the foreign tax credit rules. Significant judgment 
is required to determine the recognition and measurement attributes prescribed in the accounting guidance for uncertainty in 
income taxes. The Organisation for Economic Co-operation and Development (OECD), an international association comprised 
of  38  countries,  including  the  United  States,  has  made  changes  and  is  contemplating  additional  changes  to  numerous  long-
standing tax principles. There can be no assurance that these changes and any contemplated changes if finalized, once adopted 
by countries, will not have an adverse impact on our provision for income taxes. As a result of certain of our ongoing employment 
and capital investment actions and commitments, our income in certain countries was subject to reduced tax rates. Our failure 
to meet these commitments could adversely impact our provision for income taxes. In addition, we are subject to the continuous 
examination of our income tax returns by the Internal Revenue Service (IRS) and other tax authorities. We regularly assess 
the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of our provision for income 
taxes. There can be no assurance that the outcomes from these continuous examinations will not have an adverse impact on our 
operating results and financial condition.

35

RESULTS OF OPERATIONS

A discussion regarding our financial condition and results of operations for fiscal 2021 compared to fiscal 2020 is presented 
below. A discussion regarding our financial condition and results of operations for fiscal 2020 compared to fiscal 2019 can 
be  found  under  Item  7  in  our  Annual  Report  on  Form  10-K  for  the  fiscal  year  ended  July  25,  2020,  filed  with  the  SEC  on 
September 3, 2020.

Revenue

The following table presents the breakdown of revenue between product and service (in millions, except percentages):

July 31,  
2021

Years Ended
July 25,  
2020

2021 vs. 2020

July 27,  
2019

Variance
in Dollars

Variance
in Percent

Revenue:

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Percentage of revenue  . . . . . . . . . . . . . . . . . . . . . .   
Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Percentage of revenue  . . . . . . . . . . . . . . . . . . . . . .   

36,014

$

35,978

$

72.3%

13,804

27.7%

73.0%

13,323

27.0%

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $

49,818

$

49,301

$

39,005

$
75.1%  

12,899

24.9%  
$

51,904

36

481

517

—%

4%

1%

We  manage  our  business  primarily  on  a  geographic  basis,  organized  into  three  geographic  segments.  Our  revenue,  which 
includes product and service for each segment, is summarized in the following table (in millions, except percentages):

July 31,  
2021

Years Ended
July 25,  
2020

2021 vs. 2020

July 27,  
2019

Variance
in Dollars

Variance
in Percent

Revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Percentage of revenue  . . . . . . . . . . . . . . . . . . . . . .   
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Percentage of revenue  . . . . . . . . . . . . . . . . . . . . . .   
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Percentage of revenue  . . . . . . . . . . . . . . . . . . . . . .   

29,161

$

29,291

$

58.5%

12,951

26.0%

7,706

15.5%

59.4%

12,659

25.7%

7,352
14.9%

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $

49,818

$

49,301

$

30,927

$
59.6%  

13,100

25.2%  

7,877

15.2%  
$

51,904

(130)

—%

292

354

517

2%

5%

1%

Amounts may not sum and percentages may not recalculate due to rounding.

Total revenue in fiscal 2021 increased by 1% compared with fiscal 2020. Product revenue was flat and service revenue increased 
by 4%. Our total revenue reflected growth in EMEA and APJC. Americas was flat. Product revenue for the emerging countries 
of BRICM, in the aggregate, experienced a 6% product revenue decline, with decreases in each of these countries with the 
exception of India.

In  addition  to  the  impact  of  macroeconomic  factors,  including  the  IT  spending  environment  and  the  level  of  spending  by 
government  entities,  revenue  by  segment  in  a  particular  period  may  be  significantly  impacted  by  several  factors  related  to 
revenue recognition, including the complexity of transactions such as multiple performance obligations; the mix of financing 
arrangements provided to channel partners and customers; and final acceptance of the product, system, or solution, among other 
factors. In addition, certain customers tend to make large and sporadic purchases, and the revenue related to these transactions 
may also be affected by the timing of revenue recognition, which in turn would impact the revenue of the relevant segment.

36

Product Revenue by Segment

The following table presents the breakdown of product revenue by segment (in millions, except percentages):

July 31,  
2021

Years Ended
July 25,  
2020

2021 vs. 2020

July 27,  
2019

Variance
in Dollars

Variance
in Percent

Product revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Percentage of product revenue  . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Percentage of product revenue  . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Percentage of product revenue  . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

  $

20,688

$

21,006

$

57.5%

9,805
27.2%

5,521
15.3%

58.4%

9,647
26.8%

5,326
14.8%

  $

36,014

$

35,978

$

22,754

$
58.3%  

10,246

26.3%

6,005
15.4%  
$

39,005

(318)

(2)%

158

195

36

2%

4%

— %

Amounts may not sum and percentages may not recalculate due to rounding. 

Americas

Product  revenue  in  the  Americas  segment  decreased  by  2%.  The  product  revenue  decrease  was  driven  by  declines  in  the 
enterprise and commercial markets, partially offset by growth in the public sector and service provider markets. From a country 
perspective,  product  revenue  decreased  by  1%  in  the  United  States,  18%  in  Mexico,  and  9%  in  Brazil,  partially  offset  by  a 
product revenue increase of 4% in Canada.

EMEA

The increase in product revenue in the EMEA segment of 2% was driven by growth in the service provider and public sector 
markets, partially offset by declines in the commercial and enterprise markets. Product revenue from emerging countries within 
EMEA decreased by 7%, and product revenue for the remainder of the EMEA segment, which primarily consists of countries 
in Western Europe, increased by 4%. From a country perspective, product revenue increased by 4% in Germany, partially offset 
by declines in the United Kingdom and France by 1% and 2%, respectively.

APJC

Product revenue in the APJC segment increased by 4%, driven by growth in the public sector, service provider and enterprise 
markets, partially offset by declines in the commercial market. From a country perspective, product revenue increased in Japan, 
Australia and India by 11%, 6% and 3%, respectively, partially offset by a decline of 4% in China.

37

 
 
 
 
 
Product Revenue by Category

In addition to the primary view on a geographic basis, we also prepare financial information related to product categories and 
customer markets for various purposes. We report our product revenue in the following categories: Infrastructure Platforms, 
Applications, Security, and Other Products.

The following table presents product revenue by category (in millions, except percentages):

July 31, 
2021

Years Ended
July 25, 
2020

2021 vs. 2020

July 27, 
2019

Variance
in Dollars

Variance
in Percent

Product revenue:

Infrastructure Platforms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $

27,109 $ 27,219 $ 30,184 $
5,568
3,158
33
36,014 $ 35,978 $ 39,005 $

5,803
2,822
196

5,504
3,382
19

(110) —%
(1)%
(64)
224
7%
(43)%
(14)
—%
36

Amounts may not sum and percentages may not recalculate due to rounding. Prior period amounts have been reclassified to 
conform to the current period’s presentation.

Infrastructure Platforms

The Infrastructure Platforms product category represents our core networking offerings related to switching, routing, wireless, 
and the data center. Infrastructure Platforms revenue was flat compared to fiscal 2020, with growth in routing and wireless, 
offset by declines in switching and data center. This was the product area most impacted by the COVID-19 pandemic environment 
in the first half of fiscal 2021. Switching revenue declined in both campus switching and data center switching, although we 
had strong revenue growth in our Catalyst 9000 Series, Meraki switching offerings and Nexus 9000 Series. We experienced an 
increase in sales of routing products, with growth primarily in the service provider market. Wireless had strong growth driven 
by  our  Meraki  and  WiFi-6  products.  Revenue  from  data  center  declined  driven  by  continued  market  contraction  impacting 
primarily our servers products.

Applications

The  Applications  product  category  includes  our  collaboration  offerings  (unified  communications,  Cisco  TelePresence  and 
conferencing) as well as IoT and AppDynamics analytics software offerings. Revenue in our Applications product category 
decreased by 1%, or $64 million, with a decline in Unified Communications and Cisco TelePresence partially offset by double 
digit growth in IoT software offerings and growth in Webex.

Security

Revenue in our Security product category increased 7%, or $224 million. Revenue from our cloud security portfolio reflected 
strong double-digit growth and continued momentum with our Duo and Umbrella offerings.

38

Service Revenue by Segment

The following table presents the breakdown of service revenue by segment (in millions, except percentages):

July 31,  
2021

Years Ended
July 25,  
2020

2021 vs. 2020

July 27,  
2019

Variance
in Dollars

Variance
in Percent

Service revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Percentage of service revenue . . . . . . . . . . . . . . . .   
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Percentage of service revenue . . . . . . . . . . . . . . . .   
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Percentage of service revenue . . . . . . . . . . . . . . . .   

$

8,472

61.4%

3,146
22.8%

2,186
15.8%

$

8,285

62.2%

3,012
22.6%

2,026
15.2%

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $

13,804

$

13,323

$

$
8,173
63.4%  

2,854
22.1%  

1,872
14.5%  
$

12,899

187

134

160

481

2%

4%

8%

4%

Amounts may not sum and percentages may not recalculate due to rounding.

Service revenue increased 4%, driven by growth in our maintenance business and solution support offerings. Service revenue 
increased across all geographic segments. Service revenue benefited from the extra week in fiscal 2021.

Gross Margin

The following table presents the gross margin for products and services (in millions, except percentages):

Years Ended
Gross margin:

AMOUNT

PERCENTAGE

July 31, 2021

July 25, 2020

July 27, 2019

July 31, 2021

July 25, 2020

July 27, 2019

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

22,714 $
9,180
31,894 $

22,779 $
8,904
31,683 $

24,142
8,524
32,666

63.1%
66.5%
64.0%

63.3%
66.8%
64.3%

61.9%
66.1%
62.9%

Product Gross Margin

The following table summarizes the key factors that contributed to the change in product gross margin percentage from fiscal 
2020 to fiscal 2021:

Fiscal 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Productivity (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mix of products sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Legal and indemnification charge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fiscal 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Product 
Gross Margin 
Percentage
63.3%
0.8%
(1.2)%
0.6%
(0.1)%
(0.3)%
63.1%

(1) Productivity includes overall manufacturing-related costs, such as component costs, warranty expense, provision for inventory, freight, 
logistics, shipment volume, and other items not categorized elsewhere.

Product gross margin decreased by 0.2 percentage points driven by pricing erosion, partially offset by favorable product mix 
and lower productivity benefits. The effect of pricing erosion was moderate driven by typical market factors and impacted each 
of  our  geographic  segments.  Productivity  improvements  were  adversely  impacted  by  ongoing  costs  related  to  supply  chain 
constraints. The favorable mix was driven by changes in the proportion of products sold from each of our product categories.

During fiscal 2021, we continued to manage through supply chain challenges seen industry wide due to component shortages, 
caused in part by the COVID-19 pandemic. These challenges resulted in increased costs (i.e. component costs, broker fees, 
expedited  freight  and  overtime)  which  had  a  negative  impact  on  product  gross  margin,  and  extended  lead  times  to  us  and 

39

our  customers.  We  have  partnered  with  several  of  our  key  suppliers  utilizing  our  volume  purchasing  and  extending  supply 
coverage, including revising supplier arrangements, to address supply chain challenges. We believe these actions will enable us 
to optimize our access to critical components, including semiconductors. We expect these supply chain challenges to continue 
through at least the first half of fiscal 2022 and potentially into the second half of fiscal 2022.

Productivity improvements were driven by memory cost savings and other cost reductions including value engineering efforts 
(e.g.  component  redesign,  board  configuration,  test  processes  and  transformation  processes)  and  continued  operational 
efficiency in manufacturing operations.

Service Gross Margin

Our service gross margin percentage decreased by 0.3 percentage points primarily due to higher headcount-related and delivery 
costs, partially offset by higher sales volume and to a lesser extent, favorable mix of service offerings.

Our service gross margin normally experiences some fluctuations due to various factors such as the timing of contract initiations 
in our renewals, our strategic investments in headcount, and the resources we deploy to support the overall service business. 
Other factors include the mix of service offerings, as the gross margin from our advanced services is typically lower than the 
gross margin from technical support services.

Gross Margin by Segment

The following table presents the total gross margin for each segment (in millions, except percentages):

Years Ended
Gross margin:

July 31, 2021

AMOUNT
July 25, 2020

July 27, 2019

July 31, 2021

PERCENTAGE
July 25, 2020

July 27, 2019

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Segment total . . . . . . . . . . . . . . . . . . . . . . . 
Unallocated corporate items (1). . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 19,499
8,466
4,949
32,914
(1,020)
$ 31,894

$ 19,547
8,304
4,688
32,538
(855)
$ 31,683

$ 20,338
8,457
4,683
33,479
(813)
$ 32,666

66.9%
65.4%
64.2%
66.1%

66.7%
65.6%
63.8%
66.0%

65.8%
64.6%
59.5%
64.5%

64.0%

64.3%

62.9%

(1) The unallocated corporate items include the effects of amortization and impairments of acquisition-related intangible assets, share-based 
compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments and restructurings, 
and certain other charges. We do not allocate these items to the gross margin for each segment because management does not include such 
information in measuring the performance of the operating segments.

Amounts may not sum and percentages may not recalculate due to rounding.

We experienced a gross margin percentage increase in our Americas segment due to favorable product mix and productivity 
improvements, partially offset by pricing erosion.

Gross margin in our EMEA segment decreased due to pricing erosion, partially offset by productivity improvements and, to 
a lesser extent, favorable product mix. Lower service gross margin also contributed to the decrease in the gross margin in this 
geographic segment.

The APJC segment gross margin percentage increase was due to productivity improvements and favorable product mix, partially 
offset by pricing erosion.

The gross margin percentage for a particular segment may fluctuate, and period-to-period changes in such percentages may or 
may not be indicative of a trend for that segment.

40

Research and Development (“R&D”), Sales and Marketing, and General and Administrative (“G&A”) Expenses

R&D, sales and marketing, and G&A expenses are summarized in the following table (in millions, except percentages):

Research and development . . . . . . . . . . . . . . . .
Percentage of revenue  . . . . . . . . . . . . . . . . . . .
Sales and marketing . . . . . . . . . . . . . . . . . . . . .
Percentage of revenue  . . . . . . . . . . . . . . . . . . .
General and administrative  . . . . . . . . . . . . . . .
Percentage of revenue  . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Percentage of revenue . . . . . . . . . . . . . . . . . 

Years Ended

2021 vs. 2020

July 31, 2021
6,549
$

July 25, 2020
6,347
$

July 27, 2019
6,577

$

Variance in
Dollars

$

202

13.1%
9,259
18.6%
2,152

4.3%

12.9%
9,169
18.6%
1,925

3.9%

12.7%
9,571
18.4%
1,827

3.5%

$ 17,960

$

17,441

$

17,975

$

36.1%

35.4%

34.6%

90

227

519

Variance in
Percent

3%

1%

12%

3%

Fiscal 2021 had an extra week compared to fiscal 2020. The extra week in fiscal 2021 contributed to the increase in headcount-
related expenses in our R&D, sales and marketing, and G&A expenses.

R&D Expenses

R&D  expenses  increased  due  to  higher  headcount-related  expenses,  higher  share-based  compensation  expense,  higher 
acquisition-related costs and higher contracted services spending, partially offset by lower discretionary spending.

We continue to invest in R&D in order to bring a broad range of products to market in a timely fashion. If we believe that we 
are  unable  to  enter  a  particular  market  in  a  timely  manner  with  internally  developed  products,  we  may  purchase  or  license 
technology from other businesses, or we may partner with or acquire businesses as an alternative to internal R&D.

Sales and Marketing Expenses

Sales and marketing expenses increased primarily due to higher headcount-related expenses, higher contracted services spending 
and higher share-based compensation expense, partially offset by lower discretionary spending.

G&A Expenses

G&A expenses increased due to the impact from the gain recognized on the sale of property in fiscal 2020 and higher headcount-
related expenses.

Effect of Foreign Currency

In fiscal 2021, foreign currency fluctuations, net of hedging, increased the combined R&D, sales and marketing, and G&A 
expenses by approximately $214 million, or 1.2%, compared with fiscal 2020.

Amortization of Purchased Intangible Assets

The following table presents the amortization of purchased intangible assets (in millions):

Years Ended
Amortization of purchased intangible assets:

July 31, 2021

July 25, 2020

July 27, 2019

Cost of sales  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

716
215
931

$

$

659
141
800

$

$

624
150
774

The increase in amortization of purchased intangible assets was due largely to the amortization of purchased intangibles from 
our recent acquisitions.

41

Restructuring and Other Charges

The following table presents restructuring and other charges (in millions):

Years Ended
Restructuring and other charges included in operating expenses . . . . . . . . . . . .

July 31, 2021
886
$

July 25, 2020
481
$

July 27, 2019
322
$

In the first quarter of fiscal 2021, we initiated a restructuring plan, which included a voluntary early retirement program, in 
order to realign the organization and enable further investment in key priority areas. The total pretax charges are estimated to be 
approximately $900 million. In connection with this restructuring plan, we incurred charges of $881 million during fiscal 2021. 
We substantially completed the Fiscal 2021 Plan in fiscal 2021 and do not expect any remaining charges related to this plan to 
be material. We estimate the Fiscal 2021 Plan will generate cost savings of approximately $1.0 billion on an annualized basis.

We incurred total restructuring and other charges of $886 million in fiscal 2021. We incurred charges of $881 million related to 
the restructuring plan initiated during fiscal 2021 and the remainder of which was related to the restructuring plan announced 
during fiscal 2020.

Operating Income

The following table presents our operating income and our operating income as a percentage of revenue (in millions, except 
percentages):

Years Ended
Operating income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating income as a percentage of revenue . . . . . . . . . . . . . . . . . . . . . . . . .

July 31, 2021
12,833
$

July 25, 2020
13,620
$

July 27, 2019
14,219

$

25.8%

27.6%

27.4%

Operating income decreased by 6%, and as a percentage of revenue operating income decreased by 1.8 percentage points. These 
changes resulted primarily from: higher restructuring and other charges and a gross margin percentage decrease (driven by 
pricing erosion, partially offset by productivity improvements and product mix), partially offset by a revenue increase.

Interest and Other Income (Loss), Net

Interest Income (Expense), Net  The following table summarizes interest income and interest expense (in millions):

Interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest income (expense), net . . . . . . . . . . . . . . . . . . . .

July 31, 2021
618
(434)
184

$

$

July 25, 2020
920
(585)
335

$

$

July 27, 2019
1,308
(859)
449

$

$

$

$

Years Ended

2021 vs. 2020
Variance
in Dollars

(302)
151
(151)

Interest  income  decreased  driven  by  lower  interest  rates  and  lower  average  balances  of  cash  and  available-for-sale  debt 
investments. The decrease in interest expense was driven by a lower average debt balance and the impact of lower effective 
interest rates.

42

Other Income (Loss), Net  The components of other income (loss), net, are summarized as follows (in millions):

Years Ended

July 31, 2021

July 25, 2020

July 27, 2019

2021 vs. 2020
Variance
in Dollars

Gains (losses) on investments, net:

Available-for-sale debt investments . . . . . . . . . . . . . . . . .
Marketable equity investments  . . . . . . . . . . . . . . . . . . . .
Privately held investments . . . . . . . . . . . . . . . . . . . . . . . .
Net gains (losses) on investments  . . . . . . . . . . . . . . .
Other gains (losses), net. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other income (loss), net . . . . . . . . . . . . . . . . . . . .

$

$

53
6
266
325
(80)
245

$

$

42
(5)
95
132
(117)
15

$

$

(13) 
(3)
6
(10)
(87)
(97)

$

$

11
11
171
193
37
230

The change in net gains (losses) on available-for-sale debt investments was primarily attributable to higher realized gains as a 
result of market conditions, and the timing of sales of these investments. The change in net gains (losses) on marketable equity 
investments was attributable to market value fluctuations and the timing of recognition of gains and losses. The change in net 
gains (losses) on privately held investments was primarily due to higher net unrealized gains and lower impairment charges, 
partially offset by lower realized gains. The change in other gains (losses), net was primarily driven by lower donation expense 
and favorable impacts from our equity derivatives, partially offset by unfavorable impacts from foreign exchange.

Provision for Income Taxes

The provision for income taxes resulted in an effective tax rate of 20.1% for fiscal 2021, compared with 19.7% for fiscal 2020. 
The net 0.4 percentage points increase in the effective tax rate was primarily due to a decrease in the tax benefit from foreign 
income taxed at other than U.S. rates, offset by an increase in foreign-derived intangible income deduction and a decrease in 
state taxes.

For a full reconciliation of our effective tax rate to the U.S. federal statutory rate of 21% and for further explanation of our 
provision for income taxes, see Note 18 to the Consolidated Financial Statements.

43

LIQUIDITY AND CAPITAL RESOURCES

The  following  sections  discuss  the  effects  of  changes  in  our  balance  sheet,  our  capital  allocation  strategy  including  stock 
repurchase program and dividends, our contractual obligations, and certain other commitments and activities on our liquidity 
and capital resources.

Balance Sheet and Cash Flows

Cash and Cash Equivalents and Investments  The following table summarizes our cash and cash equivalents and investments 
(in millions):

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available-for-sale debt investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Marketable equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 31, 2021
$

9,175 $
15,206
137
24,518 $

$

July 25, 2020

Increase 
(Decrease)

11,809 $
17,610
—
29,419 $

(2,634)
(2,404)
137
(4,901)

The net decrease in cash and cash equivalents and investments from fiscal 2020 to fiscal 2021 was primarily driven by net cash 
paid for acquisitions and divestitures of $7.0 billion, cash returned to stockholders in the form of repurchases of common stock 
of $2.9 billion under the stock repurchase program and cash dividends of $6.2 billion, net decrease in debt of $3.0 billion, net 
increase in restricted cash of $0.8 billion, and capital expenditures of $0.7 billion. These uses of cash were partially offset by 
cash provided by operating activities of $15.5 billion.

In addition to cash requirements in the normal course of business, we have approximately $0.7 billion of the U.S. transition 
tax on accumulated earnings for foreign subsidiaries and $2.5 billion of long-term debt outstanding at July 31, 2021 that will 
mature within the next 12 months from the balance sheet date. See further discussion of liquidity and future payments under 
“Contractual Obligations” and “Liquidity and Capital Resource Requirements” below.

We  maintain  an  investment  portfolio  of  various  holdings,  types,  and  maturities.  We  classify  our  investments  as  short-term 
investments based on their nature and their availability for use in current operations. We believe the overall credit quality of our 
portfolio is strong, with our cash equivalents and our available-for-sale debt investment portfolio consisting primarily of high 
quality investment-grade securities. We believe that our strong cash and cash equivalents and investments position is critical at 
this time of uncertainty due to the COVID-19 pandemic and allows us to use our cash resources for strategic investments to gain 
access to new technologies, for acquisitions, for customer financing activities, for working capital needs, and for the repurchase 
of shares of common stock and payment of dividends as discussed below.

Securities Lending  We periodically engage in securities lending activities with certain of our available-for-sale debt investments. 
These  transactions  are  accounted  for  as  a  secured  lending  of  the  securities,  and  the  securities  are  typically  loaned  only  on 
an overnight basis. We require collateral equal to at least 102% of the fair market value of the loaned security and that the 
collateral be in the form of cash or liquid, high-quality assets. We engage in these secured lending transactions only with highly 
creditworthy counterparties, and the associated portfolio custodian has agreed to indemnify us against collateral losses. We did 
not experience any losses in connection with the secured lending of securities during the periods presented.

Free Cash Flow and Capital Allocation  As part of our capital allocation strategy, we intend to return a minimum of 50% of our 
free cash flow annually to our stockholders through cash dividends and repurchases of common stock.

We define free cash flow as net cash provided by operating activities less cash used to acquire property and equipment. The 
following table reconciles our net cash provided by operating activities to free cash flow (in millions):

Years Ended
Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisition of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Free cash flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

July 31, 2021
15,454
$
(692)
14,762

$

July 25, 2020
15,426
$
(770)
14,656

$

July 27, 2019
15,831
$
(909)
14,922

$

We expect that cash provided by operating activities may fluctuate in future periods as a result of a number of factors, including 
fluctuations in our operating results, the rate at which products are shipped during the quarter (which we refer to as shipment 
linearity), the timing and collection of accounts receivable and financing receivables, inventory and supply chain management, 
deferred revenue and the timing and amount of tax and other payments. For additional discussion, see “Part I, Item 1A. Risk 
Factors” in this report.

44

We consider free cash flow to be a liquidity measure that provides useful information to management and investors because 
of our intent to return a stated percentage of free cash flow to stockholders in the form of dividends and stock repurchases. 
We further regard free cash flow as a useful measure because it reflects cash that can be used to, among other things, invest in 
our business, make strategic acquisitions, repurchase common stock, and pay dividends on our common stock, after deducting 
capital investments. A limitation of the utility of free cash flow as a measure of financial performance and liquidity is that 
the free cash flow does not represent the total increase or decrease in our cash balance for the period. In addition, we have 
other required uses of cash, including repaying the principal of our outstanding indebtedness. Free cash flow is not a measure 
calculated in accordance with U.S. generally accepted accounting principles and should not be regarded in isolation or as an 
alternative for net cash provided by operating activities or any other measure calculated in accordance with such principles, and 
other companies may calculate free cash flow in a different manner than we do.

The following table summarizes the dividends paid and stock repurchases (in millions, except per-share amounts):

DIVIDENDS

STOCK REPURCHASE PROGRAM

TOTAL

Years Ended
July 31, 2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
July 25, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
July 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Per Share

Amount

Shares

Weighted-Average 
Price per Share

Amount

Amount

1.46 $
1.42 $
1.36 $

6,163
6,016
5,979

64 $
59 $
418 $

9,065
45.48 $
44.36 $
8,635
49.22 $ 20,577 $ 26,556

2,902 $
2,619 $

Any future dividends are subject to the approval of our Board of Directors.

The remaining authorized amount for stock repurchases under this program is approximately $7.9 billion, with no termination 
date.

Accounts Receivable, Net  The following table summarizes our accounts receivable, net (in millions):

Accounts receivable, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
5,766
$

July 25, 2020
5,472
$

Increase
(Decrease)
294
$

Our accounts receivable net, as of July 31, 2021 increased by approximately 5% compared with the end of fiscal 2020.

Inventory Supply Chain  The following table summarizes our inventories (in millions):

Inventories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
1,559
$

July 25, 2020
1,282
$

Increase
(Decrease)
277
$

Inventory as of July 31, 2021 increased by 22% from our inventory balance at the end of fiscal 2020. The increase in inventory 
was primarily due to an increase in raw materials, partially offset by a decrease in finished goods.

We purchase components from a variety of suppliers and use several contract manufacturers to provide manufacturing services 
for our products. During the normal course of business, in order to manage manufacturing lead times and help ensure adequate 
component supply, we enter into agreements with contract manufacturers and suppliers that allow them to procure inventory 
based upon criteria as defined by us or that establish the parameters defining our requirements and our commitment to securing 
manufacturing capacity.

Our purchase commitments are for short-term product manufacturing requirements as well as for commitments to suppliers 
to secure manufacturing capacity. Certain of our purchase commitments with contract manufacturers and suppliers relate to 
arrangements  to  secure  long-term  supply  and  pricing  for  certain  product  components  for  multi-year  periods.  A  significant 
portion  of  our  reported  purchase  commitments  arising  from  these  agreements  are  firm,  noncancelable,  and  unconditional 
commitments. In certain instances, these agreements allow us the option to cancel, reschedule, and adjust our requirements 
based on our business needs prior to firm orders being placed. We believe our inventory and purchase commitments are in line 
with our current demand forecasts.

45

The following table summarizes our purchase commitments with contract manufacturers and suppliers (in millions):

Commitments by Period
Less than 1 year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
1 to 3 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 to 5 years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 31, 2021

6,903 $
1,806
1,545
10,254 $

July 25, 2020
3,994
412
—
4,406

The increase in purchase commitments with contract manufacturers and suppliers compared with the end of fiscal 2020 was 
due to arrangements to secure long-term supply and pricing for certain product components for multi-year periods. We have 
partnered with several of our key suppliers utilizing our volume purchasing and extending supply coverage, including revising 
supplier arrangements, to address supply chain challenges.

Inventory and supply chain management remain areas of focus as we balance the need to maintain supply chain flexibility to 
help ensure competitive lead times with the risk of inventory obsolescence because of rapidly changing technology and customer 
requirements. We believe the amount of our inventory and purchase commitments is appropriate for our revenue levels.

Financing Receivables and Guarantees  The following table summarizes our financing receivables (in millions):

Lease receivables, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loan receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financed service contracts, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

1,697 $
5,117
2,450
9,264 $

2,088 $
5,856
2,821
10,765 $

(391)
(739)
(371)
(1,501)

July 25, 2020

Increase
(Decrease)

July 31, 2021
$

Financing Receivables  Our financing arrangements include leases, loans, and financed service contracts. Lease receivables 
include sales-type leases. Arrangements related to leases are generally collateralized by a security interest in the underlying 
assets. Our loan receivables include customer financing for purchases of our hardware, software and services and also may 
include additional funds for other costs associated with network installation and integration of our products and services. We 
also provide financing to certain qualified customers for long-term service contracts, which primarily relate to technical support 
services. The majority of the revenue from these financed service contracts is deferred and is recognized ratably over the period 
during which the services are performed. Financing receivables decreased by 14%.

Financing Guarantees  In the normal course of business, third parties may provide financing arrangements to our customers 
and channel partners under financing programs. The financing arrangements to customers provided by third parties are related 
to leases and loans and typically have terms of up to three years. In some cases, we provide guarantees to third parties for these 
lease and loan arrangements. The financing arrangements to channel partners consist of revolving short-term financing provided 
by third parties, with payment terms generally ranging from 60 to 90 days. In certain instances, these financing arrangements 
result in a transfer of our receivables to the third party. The receivables are derecognized upon transfer, as these transfers qualify 
as true sales, and we receive payments for the receivables from the third party based on our standard payment terms.

The  volume  of  channel  partner  financing  was  $26.7  billion,  $26.9  billion,  and  $29.6  billion  in  fiscal  2021,  2020,  and  2019, 
respectively. These financing arrangements facilitate the working capital requirements of the channel partners, and in some 
cases, we guarantee a portion of these arrangements. The balance of the channel partner financing subject to guarantees was 
$1.3 billion and $1.1 billion as of July 31, 2021 and July 25, 2020, respectively. We could be called upon to make payments under 
these guarantees in the event of nonpayment by the channel partners or end-user customers. Historically, our payments under 
these arrangements have been immaterial. Where we provide a guarantee, we defer the revenue associated with the channel 
partner and end-user financing arrangement in accordance with revenue recognition policies, or we record a liability for the fair 
value of the guarantees. In either case, the deferred revenue is recognized as revenue when the guarantee is removed. As of July 
31, 2021, the total maximum potential future payments related to these guarantees was approximately $160 million, of which 
approximately $21 million was recorded as deferred revenue.

46

Borrowings

Senior Notes  The following table summarizes the principal amount of our senior notes (in millions):

Maturity Date

July 31, 2021

July 25, 2020

Senior notes:

Fixed-rate notes:

2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2021
2.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2021
1.85%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2021
3.00%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2023
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2023
3.625%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2024
3.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 15, 2025
2.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2026
2.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2026
5.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 15, 2039
5.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
January 15, 2040
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

June 15, 2022

$

$

— $
—
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
11,500 $

2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
14,500

Interest is payable semiannually on each class of the senior fixed-rate notes, each of which is redeemable by us at any time, 
subject to a make-whole premium. We were in compliance with all debt covenants as of July 31, 2021.

Our $2.0 billion senior fixed-rate notes with a maturity date of September 20, 2021 were redeemed on August 20, 2021, pursuant 
to our par call redemption option. The redemption price was equal to 100% of the principal amount plus any accrued and unpaid 
interest to, but excluding, August 20, 2021.

Commercial Paper  We have a short-term debt financing program in which up to $10.0 billion is available through the issuance 
of commercial paper notes. We use the proceeds from the issuance of commercial paper notes for general corporate purposes. 
We had no commercial paper outstanding as of July 31, 2021 and July 25, 2020.

Credit Facility  On May 13, 2021, we entered into a 5-year credit agreement with certain institutional lenders that provides for a 
$3.0 billion unsecured revolving credit facility that is scheduled to expire on May 13, 2026. The credit agreement is structured 
as an amendment and restatement of our 364-day credit agreement which would have terminated on May 14, 2021. As of July 
31, 2021, we were in compliance with the required interest coverage ratio and the other covenants, and we had not borrowed any 
funds under the credit agreement. Any advances under the 5-year credit agreement will accrue interest at rates that are equal 
to, based on certain conditions, either (a) with respect to loans in U.S. dollars, (i) LIBOR or (ii) the Base Rate (to be defined as 
the highest of (x) the Bank of America prime rate, (y) the Federal Funds rate plus 0.50% and (z) a daily rate equal to one-month 
LIBOR plus 1.0%), (b) with respect to loans in Euros, EURIBOR, (c) with respect to loans in Yen, TIBOR and (d) with respect 
to loans in Pounds Sterling, SONIA plus a credit spread adjustment, plus a margin that is based on our senior debt credit ratings 
as published by Standard & Poor’s Financial Services, LLC and Moody’s Investors Service, Inc., provided that in no event will 
the interest rate be less than 0.0%. We will pay a quarterly commitment fee during the term of the 5-year credit agreement 
which  may  vary  depending  on  our  senior  debt  credit  ratings.  In  addition,  the  5-year  credit  agreement  incorporates  certain 
sustainability-linked metrics. Specifically, our applicable interest rate and commitment fee are subject to upward or downward 
adjustments if we achieve, or fail to achieve, certain specified targets based on two key performance indicator metrics: (i) social 
impact and (ii) foam reduction. We may also, upon the agreement of either the then-existing lenders or additional lenders not 
currently parties to the agreement, increase the commitments under the credit facility by up to an additional $2.0 billion and, 
at our option, extend the maturity of the facility for an additional year up to two times. The credit agreement requires that we 
comply with certain covenants, including that we maintain an interest coverage ratio as defined in the agreement.

47

Remaining  Performance  Obligations  The  following  table  presents  the  breakdown  of  remaining  performance  obligations 
(in millions):

Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

13,270 $
17,623
30,893 $

July 31, 2021

July 25, 2020

Increase
(Decrease)
11,261 $ 2,009
17,093
530
28,354 $ 2,539

Total  remaining  performance  obligations  increased  9%  in  fiscal  2021.  Remaining  performance  obligations  for  product  and 
service increased 18% and 3%, respectively, compared to fiscal 2020.

Deferred Revenue  The following table presents the breakdown of deferred revenue (in millions):

Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

9,416 $

12,748
22,164 $

Reported as:

July 31, 2021

July 25, 2020

Increase 
(Decrease)
7,895 $ 1,521
12,551
197
20,446 $ 1,718

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Noncurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

12,148 $
10,016
22,164 $

11,406 $
9,040

742
976
20,446 $ 1,718

Total  deferred  revenue  increased  8%  in  fiscal  2021.  The  increase  in  deferred  product  revenue  of  19%  was  primarily  due  to 
increased  deferrals  related  to  our  recurring  software  offerings.  The  increase  in  deferred  service  revenue  was  driven  by  the 
impact of contract renewals, partially offset by amortization of deferred service revenue.

Contractual Obligations

The impact of contractual obligations on our liquidity and capital resources in future periods should be analyzed in conjunction 
with the factors that impact our cash flows from operations discussed previously. In addition, we plan for and measure our 
liquidity and capital resources through an annual budgeting process. The following table summarizes our contractual obligations 
at July 31, 2021 (in millions):

July 31, 2021
Operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Purchase commitments with contract manufacturers 
and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other purchase obligations . . . . . . . . . . . . . . . . . . . . . . 
Senior notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Transition tax payable . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other long-term liabilities  . . . . . . . . . . . . . . . . . . . . . . 
Total by period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other long-term liabilities (uncertainty in the timing 
of future payments) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

PAYMENTS DUE BY PERIOD
1 to 3
Years

Less than 1
Year

3 to 5
Years

More than
5 Years

Total

1,245 $

355 $

474 $

197 $

219

6,903
584
2,500
727
—
11,069 $

1,806
336
2,250
2,091
291
7,248 $

1,545
96
1,250
4,092
160
7,340 $

—
58
5,500
—
977
6,754

10,254
1,074
11,500
6,910
1,428
32,411 $

2,490
34,901

Operating Leases  For more information on our operating leases, see Note 8 to the Consolidated Financial Statements.

Purchase  Commitments  with  Contract  Manufacturers  and  Suppliers  We  purchase  components  from  a  variety  of  suppliers 
and use several contract manufacturers to provide manufacturing services for our products. Our purchase commitments are 
for short-term product manufacturing requirements as well as for commitments to suppliers to secure manufacturing capacity. 
Certain of our purchase commitments with contract manufacturers and suppliers relate to arrangements to secure long-term 
pricing  for  certain  product  components  for  multi-year  periods.  A  significant  portion  of  our  reported  estimated  purchase  

48

commitments arising from these agreements are firm, noncancelable, and unconditional commitments. We record a liability for 
firm, noncancelable, and unconditional purchase commitments for quantities in excess of our future demand forecasts consistent 
with the valuation of our excess and obsolete inventory. See further discussion in “Inventory Supply Chain.”

Other  Purchase  Obligations  Other  purchase  obligations  represent  an  estimate  of  all  contractual  obligations  in  the  ordinary 
course  of  business,  other  than  operating  leases  and  commitments  with  contract  manufacturers  and  suppliers,  for  which  we 
have not received the goods or services. Purchase orders are not included in the preceding table as they typically represent our 
authorization to purchase rather than binding contractual purchase obligations.

Long-Term Debt  The amount of long-term debt in the preceding table represents the principal amount of the respective debt 
instruments. See Note 12 to the Consolidated Financial Statements.

Transition Tax Payable  Transition tax payable represents future cash tax payments associated with the one-time U.S. transition 
tax on accumulated earnings of foreign subsidiaries as a result of the Tax Cuts and Jobs Act (“the Tax Act”). See Note 18 to the 
Consolidated Financial Statements.

Other Long-Term Liabilities  Other long-term liabilities primarily include noncurrent income taxes payable, accrued liabilities 
for deferred compensation, deferred tax liabilities, and certain other long-term liabilities. Due to the uncertainty in the timing of 
future payments, our noncurrent income taxes payable of approximately $2.4 billion and deferred tax liabilities of $134 million 
were presented as one aggregated amount in the total column on a separate line in the preceding table. Noncurrent income taxes 
payable include uncertain tax positions. See Note 18 to the Consolidated Financial Statements.

Other Commitments

In  connection  with  our  acquisitions,  we  have  agreed  to  pay  certain  additional  amounts  contingent  upon  the  achievement  of 
certain  agreed-upon  technology,  development,  product,  or  other  milestones  or  the  continued  employment  with  us  of  certain 
employees of the acquired entities. See Note 14 to the Consolidated Financial Statements.

We also have certain funding commitments primarily related to our privately held investments, some of which may be based 
on the achievement of certain agreed-upon milestones, and some of which are required to be funded on demand. The funding 
commitments were $0.2 billion and $0.3 billion as of July 31, 2021 and July 25, 2020, respectively.

Off-Balance Sheet Arrangements

We consider our investments in unconsolidated variable interest entities to be off-balance sheet arrangements. In the ordinary 
course of business, we have privately held investments and provide financing to certain customers. Certain of these investments 
are considered to be variable interest entities. We evaluate on an ongoing basis our privately held investments and customer 
financings, and we have determined that as of July 31, 2021 there were no material unconsolidated variable interest entities.

On  an  ongoing  basis,  we  reassess  our  privately  held  investments  and  customer  financings  to  determine  if  they  are  variable 
interest entities and if we would be regarded as the primary beneficiary pursuant to the applicable accounting guidance. As a 
result of this ongoing assessment, we may be required to make additional disclosures or consolidate these entities. Because we 
may not control these entities, we may not have the ability to influence these events.

We provide financing guarantees, which are generally for various third-party financing arrangements extended to our channel 
partners and end-user customers. We could be called upon to make payments under these guarantees in the event of nonpayment 
by the channel partners or end-user customers. See the previous discussion of these financing guarantees under “Financing 
Receivables and Guarantees.”

Liquidity and Capital Resource Requirements

While the COVID-19 pandemic has not materially impacted our liquidity and capital resources to date, it has led to increased 
disruption and volatility in capital markets and credit markets. The pandemic and resulting economic uncertainty could adversely 
affect our liquidity and capital resources in the future. Based on past performance and current expectations, we believe our cash 
and cash equivalents, investments, cash generated from operations, and ability to access capital markets and committed credit 
lines will satisfy, through at least the next 12 months, our liquidity requirements, both in total and domestically, including the 
following: working capital needs, capital expenditures, investment requirements, stock repurchases, cash dividends, contractual 
obligations, commitments, principal and interest payments on debt, pending acquisitions, future customer financings, and other 
liquidity  requirements  associated  with  our  operations.  There  are  no  other  transactions,  arrangements,  or  relationships  with 
unconsolidated entities or other persons that are reasonably likely to materially affect the liquidity and the availability of, as well 
as our requirements for, capital resources.

49

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk

Our  financial  position  is  exposed  to  a  variety  of  risks,  including  interest  rate  risk,  equity  price  risk,  and  foreign  currency 
exchange risk. We have seen an increase in these risks and related uncertainties with increased volatility in the financial markets 
in the current environment with the COVID-19 pandemic.

Interest Rate Risk

Available-for-Sale  Debt  Investments  We  maintain  an  investment  portfolio  of  various  holdings,  types,  and  maturities.  Our 
primary  objective  for  holding  available-for-sale  debt  investments  is  to  achieve  an  appropriate  investment  return  consistent 
with preserving principal and managing risk. At any time, a sharp rise in market interest rates could have a material adverse 
impact on the fair value of our available-for-sale debt investment portfolio. Conversely, declines in interest rates as has also 
happened recently, including the impact from lower credit spreads, could have a material adverse impact on interest income for 
our investment portfolio. We may utilize derivative instruments designated as hedging instruments to achieve our investment 
objectives.  We  had  no  outstanding  hedging  instruments  for  our  available-for-sale  debt  investments  as  of  July  31,  2021.  Our 
available-for-sale  debt  investments  are  held  for  purposes  other  than  trading.  Our  available-for-sale  debt  investments  are  not 
leveraged as of July 31, 2021. We monitor our interest rate and credit risks, including our credit exposures to specific rating 
categories and to individual issuers. We believe the overall credit quality of our portfolio is strong.

The following tables present the hypothetical fair values of our available-for-sale debt investments, including the hedging effects 
when applicable, as a result of selected potential market decreases and increases in interest rates. The market changes reflect 
immediate hypothetical parallel shifts in the yield curve of plus or minus 50 basis points (BPS), plus 100 BPS, and plus 150 BPS. 
The hypothetical fair values as of July 31, 2021 and July 25, 2020 are as follows (in millions):

Available-for-sale debt investments . . . 

Available-for-sale debt investments . . . 

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
DECREASE OF X BASIS POINTS
(100 BPS)
$15,427

(50 BPS)
$15,317

(150 BPS)
$15,537

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
DECREASE OF X BASIS POINTS
(100 BPS)
$17,788

(50 BPS)
$17,699

(150 BPS)
$17,877

FAIR VALUE
AS OF
JULY 31, 2021
$15,206

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
INCREASE OF X BASIS POINTS
100 BPS
50 BPS
$14,986
$15,096

150 BPS
$14,875

FAIR VALUE
AS OF
JULY 25, 2020
$17,610

VALUATION OF SECURITIES
GIVEN AN INTEREST RATE
INCREASE OF X BASIS POINTS
100 BPS
50 BPS
$17,433
$17,522

150 BPS
$17,344

Financing Receivables  As of July 31, 2021, our financing receivables had a carrying value of $9.3 billion, compared with $10.8 
billion as of July 25, 2020. As of July 31, 2021, a hypothetical 50 BPS increase or decrease in market interest rates would change 
the fair value of our financing receivables by a decrease or increase of approximately $0.1 billion, respectively.

Debt  As of July 31, 2021, we had $11.5 billion in principal amount of senior fixed-rate notes outstanding. The carrying amount 
of the senior notes was $11.5 billion, and the related fair value based on market prices was $13.7 billion. As of July 31, 2021, a 
hypothetical 50 BPS increase or decrease in market interest rates would change the fair value of the fixed-rate debt, excluding 
the $2.0 billion of hedged debt, by a decrease or increase of approximately $0.4 billion, respectively. However, this hypothetical 
change in interest rates would not impact the interest expense on the fixed-rate debt that is not hedged.

Equity Price Risk

Marketable Equity Investments  The fair value of our marketable equity investments is subject to market price volatility. We 
hold equity securities for strategic purposes or to diversify our overall investment portfolio. These equity securities are held 
for purposes other than trading. As of July 31, 2021, the total fair value of our investments in marketable equity securities was 
$137 million. We had no outstanding marketable equity securities as of July 25, 2020.

Privately Held Investments  These investments are recorded in other assets in our Consolidated Balance Sheets. As of July 31, 
2021, the total carrying amount of our investments in privately held investments was $1.5 billion, compared with $1.3 billion 
at July 25, 2020. Some of these companies in which we invested are in the startup or development stages. These investments 
are inherently risky because the markets for the technologies or products these companies are developing are typically in the 
early stages and may never materialize. We could lose our entire investment in these companies. Our evaluation of privately 
held investments is based on the fundamentals of the businesses invested in, including, among other factors, the nature of their 
technologies and potential for financial return.

50

Foreign Currency Exchange Risk

Our foreign exchange forward contracts outstanding at fiscal year-end are summarized in U.S. dollar equivalents as follows 
(in millions):

July 31, 2021

July 25, 2020

Notional Amount

Fair Value

Notional Amount

Fair Value

Forward contracts:

Purchased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Sold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

2,441 $
1,698 $

(14) $
$
12

2,441 $
1,874 $

1
4

At July 31, 2021 and July 25, 2020, we had no option contracts outstanding.

We conduct business globally in numerous currencies. The direct effect of foreign currency fluctuations on revenue has not 
been material because our revenue is primarily denominated in U.S. dollars. However, if the U.S. dollar strengthens relative to 
other currencies, such strengthening could have an indirect effect on our revenue to the extent it raises the cost of our products 
to non-U.S. customers and thereby reduces demand. A weaker U.S. dollar could have the opposite effect. However, the precise 
indirect effect of currency fluctuations is difficult to measure or predict because our revenue is influenced by many factors in 
addition to the impact of such currency fluctuations.

Approximately 70% of our operating expenses are U.S.-dollar denominated. In fiscal 2021, foreign currency fluctuations, net 
of hedging, increased our combined R&D, sales and marketing, and G&A expenses by approximately $214 million, or 1.2%, 
as compared with fiscal 2020. To reduce variability in operating expenses and service cost of sales caused by non-U.S.-dollar 
denominated operating expenses and costs, we may hedge certain forecasted foreign currency transactions with currency options 
and forward contracts. These hedging programs are not designed to provide foreign currency protection over long time horizons. 
In designing a specific hedging approach, we consider several factors, including offsetting exposures, significance of exposures, 
costs associated with entering into a particular hedge instrument, and potential effectiveness of the hedge. The gains and losses 
on foreign exchange contracts mitigate the effect of currency movements on our operating expenses and service cost of sales.

We also enter into foreign exchange forward and option contracts to reduce the short-term effects of foreign currency fluctuations 
on receivables and payables that are denominated in currencies other than the functional currencies of the entities. The market 
risks associated with these foreign currency receivables and payables relate primarily to variances from our forecasted foreign 
currency transactions and balances. We do not enter into foreign exchange forward or option contracts for speculative purposes.

51

Item 8. 

Financial Statements and Supplementary Data

Index to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Reports of Management � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Balance Sheets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Operations � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Comprehensive Income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Cash Flows  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Consolidated Statements of Equity  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Notes to Consolidated Financial Statements � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 1: Basis of Presentation  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 2: Summary of Significant Accounting Policies � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 3: Revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 4: Acquisitions and Divestitures  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 5: Goodwill and Purchased Intangible Assets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 6: Restructuring and Other Charges  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 7: Balance Sheet and Other Details � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 8: Leases � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 9: Financing Receivables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 10: Available-for-Sale Debt and Equity Investments � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 11: Fair Value � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 12: Borrowings � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 13: Derivative Instruments � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 14: Commitments and Contingencies  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 15: Stockholders’ Equity  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 16: Employee Benefit Plans � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 17: Comprehensive Income (Loss) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 18: Income Taxes  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 19: Segment Information and Major Customers � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Note 20: Net Income per Share � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

53
55
56
57
58
59
60
61
61
61
67
69
70
71
72
73
75
78
80
81
83
85
90
90
94
95
97
99

52

Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of Cisco Systems, Inc�

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Cisco Systems, Inc� and its subsidiaries (the “Company”) 
as of July 31, 2021 and July 25, 2020, and the related consolidated statements of operations, comprehensive income, equity and 
cash flows for each of the three years in the period ended July 31, 2021, including the related notes and schedule of valuation and 
qualifying accounts for each of the three years in the period ended July 31, 2021 appearing under Item 15 (collectively referred 
to as the “consolidated financial statements”)� We also have audited the Company’s internal control over financial reporting as 
of July 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO)�

In  our  opinion,  the  consolidated  financial  statements  referred  to  above  present  fairly,  in  all  material  respects,  the  financial 
position of the Company as of July 31, 2021 and July 25, 2020, and the results of its operations and its cash flows for each of the 
three years in the period ended July 31, 2021 in conformity with accounting principles generally accepted in the United States 
of America� Also in our opinion, the Company maintained, in all material respects, effective internal control over financial 
reporting as of July 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO�

Changes in Accounting Principles

As discussed in Note 2 to the consolidated financial statements, the Company changed the manner in which it accounts for 
leases in 2020 and the manner in which it accounts for revenue from contracts with customers in 2019�

Basis for Opinions

The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal control 
over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the 
accompanying Management’s Report on Internal Control over Financial Reporting� Our responsibility is to express opinions 
on the Company’s consolidated financial statements and on the Company’s internal control over financial reporting based on 
our audits� We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) 
(PCAOB) and are required to be independent with respect to the Company in accordance with the U�S� federal securities laws 
and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB�

We conducted our audits in accordance with the standards of the PCAOB� Those standards require that we plan and perform 
the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects�

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks� 
Such  procedures  included  examining,  on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated 
financial  statements�  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant  estimates  made  by 
management, as well as evaluating the overall presentation of the consolidated financial statements� Our audit of internal control 
over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that 
a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk� Our audits also included performing such other procedures as we considered necessary in the circumstances� We 
believe that our audits provide a reasonable basis for our opinions�

Definition and Limitations of Internal Control over Financial Reporting

A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles� A company’s internal control over financial reporting includes those policies and procedures that 
(i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions 
of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation 
of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements�

Because  of its  inherent limitations, internal control  over  financial  reporting  may  not prevent  or  detect misstatements�  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate�

53

Critical Audit Matters

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or 
disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, 
or complex judgments� The communication of critical audit matters does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates�

Revenue recognition — identification of contractual terms in certain customer arrangements

As described in Note 2 to the consolidated financial statements, management assesses relevant contractual terms in its customer 
arrangements  to  determine  the  transaction  price  and  recognizes  revenue  upon  transfer  of  control  of  the  promised  goods  or 
services in an amount that reflects the consideration the Company expects to receive in exchange for those products or services� 
Management applies judgment in determining the transaction price which is dependent on the contractual terms� In order to 
determine the transaction price, management may be required to estimate variable consideration when determining the amount 
of revenue to recognize� For the year ended July 31, 2021, the Company’s total revenue was $49�8 billion�

The principal considerations for our determination that performing procedures relating to the identification of contractual terms 
in certain customer arrangements is a critical audit matter are the significant judgment by management in identifying contractual 
terms due to the volume and customized nature of the Company’s customer arrangements� This in turn led to significant auditor 
judgment  and  effort  in  performing  procedures  to  evaluate  whether  the  contractual  terms  used  in  the  determination  of  the 
transaction price and the timing of revenue recognition were appropriately identified and determined by management�

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall 
opinion on the consolidated financial statements� These procedures included testing the effectiveness of controls relating to 
the revenue recognition process, including those related to the identification of contractual terms in customer arrangements 
that impact the determination of the transaction price and revenue recognition� These procedures also included, among others, 
(i)  testing  the  completeness  and  accuracy  of  management’s  identification  of  the  contractual  terms  by  examining  customer 
arrangements  on  a  test  basis,  and  (ii)  testing  management’s  process  for  determining  the  appropriate  amount  and  timing  of 
revenue recognition based on the contractual terms identified in the customer arrangements�

San Jose, California  
September 9, 2021

We have served as the Company’s auditor since 1988�

54

Reports of Management

Statement of Management’s Responsibility

Cisco’s  management  has  always  assumed  full  accountability  for  maintaining  compliance  with  our  established  financial 
accounting policies and for reporting our results with objectivity and the highest degree of integrity� It is critical for investors 
and other users of the Consolidated Financial Statements to have confidence that the financial information that we provide is 
timely, complete, relevant, and accurate� Management is responsible for the fair presentation of Cisco’s Consolidated Financial 
Statements, prepared in accordance with accounting principles generally accepted in the United States of America, and has full 
responsibility for their integrity and accuracy�

Management, with oversight by Cisco’s Board of Directors, has established and maintains a strong ethical climate so that our 
affairs are conducted to the highest standards of personal and corporate conduct� Management also has established an effective 
system of internal controls� Cisco’s policies and practices reflect corporate governance initiatives that are compliant with the 
listing requirements of Nasdaq and the corporate governance requirements of the Sarbanes-Oxley Act of 2002�

We are committed to enhancing stockholder value and fully understand and embrace our fiduciary oversight responsibilities� 
We are dedicated to ensuring that our high standards of financial accounting and reporting, as well as our underlying system 
of internal controls, are maintained� Our culture demands integrity, and we have the highest confidence in our processes, our 
internal controls and our people, who are objective in their responsibilities and who operate under the highest level of ethical 
standards�

Management’s Report on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting for Cisco� Internal 
control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles� Internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance 
of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company; 
(ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles and that receipts and expenditures of the Company are being made 
only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the Company’s assets that could have 
a material effect on the financial statements�

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements�  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate�

Management (with the participation of the principal executive officer and principal financial officer) conducted an evaluation 
of  the  effectiveness  of  Cisco’s  internal  control  over  financial  reporting  based  on  the  framework  in  Internal  Control—
Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission�  Based 
on  this  evaluation,  management  concluded  that  Cisco’s  internal  control  over  financial  reporting  was  effective  as  of  July  31, 
2021� PricewaterhouseCoopers LLP, an independent registered public accounting firm, has audited the effectiveness of Cisco’s 
internal control over financial reporting and has issued a report on Cisco’s internal control over financial reporting, which is 
included in their report on the preceding pages�

Charles H� Robbins
Chair and Chief Executive Officer
September 9, 2021

R� Scott Herren
Executive Vice President and Chief Financial Officer
September 9, 2021

55

CISCO SYSTEMS, INC. 
Consolidated Balance Sheets 
(in millions, except par value)

ASSETS
Current assets:

Cash and cash equivalents � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $
Investments  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Accounts receivable, net of allowance of $109 at July 31, 2021  
and $143 at July 25, 2020 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Inventories  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Financing receivables, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other current assets � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total current assets� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Property and equipment, net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Financing receivables, net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Goodwill  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Purchased intangible assets, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Deferred tax assets� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other assets  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

TOTAL ASSETS  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $

LIABILITIES AND EQUITY
Current liabilities:

Short-term debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $
Accounts payable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Income taxes payable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Accrued compensation� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Deferred revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other current liabilities  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total current liabilities � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Long-term debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Income taxes payable� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Deferred revenue � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other long-term liabilities � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Total liabilities  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

Commitments and contingencies (Note 14)
Equity:

July 31, 2021

July 25, 2020

$

$

$

9,175
15,343

5,766
1,559
4,380
2,889
39,112
2,338
4,884
38,168
3,619
4,360
5,016
97,497

2,508
2,362
801
3,818
12,148
4,620
26,257
9,018
8,538
10,016
2,393
56,222

11,809
17,610

5,472
1,282
5,051
2,349
43,573
2,453
5,714
33,806
1,576
3,990
3,741
94,853

3,005
2,218
839
3,122
11,406
4,741
25,331
11,578
8,837
9,040
2,147
56,933

Cisco stockholders’ equity:
Preferred stock, $0�001 par value: 5 shares authorized; none issued and outstanding � � � � � �
Common stock and additional paid-in capital, $0�001 par value: 20,000 shares  
authorized; 4,217 and 4,237 shares issued and outstanding at July 31, 2021 and  
July 25, 2020, respectively� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Accumulated deficit � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  
Accumulated other comprehensive loss  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  
Total equity� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
TOTAL LIABILITIES AND EQUITY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $

—

—

42,346
(654)
(417)
41,275
97,497

$

41,202
(2,763)
(519)
37,920
94,853

See Notes to Consolidated Financial Statements�

56

 
 
CISCO SYSTEMS, INC. 
Consolidated Statements of Operations  
(in millions, except per-share amounts)

Years Ended
REVENUE:

Product � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  $
Service  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

COST OF SALES:

Product � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Service  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total cost of sales � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
GROSS MARGIN  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
OPERATING EXPENSES:

Research and development� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Sales and marketing � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
General and administrative  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Amortization of purchased intangible assets� � � � � � � � � � � � � � � � � � � � � � � � � 
Restructuring and other charges  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Total operating expenses  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
OPERATING INCOME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Interest income� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Interest expense  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other income (loss), net � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Interest and other income (loss), net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
INCOME BEFORE PROVISION FOR INCOME TAXES  � � � � � � � � � � � � � 
Provision for income taxes  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
NET INCOME  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

Net income per share:

Basic � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Diluted  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

Shares used in per-share calculation:

Basic � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Diluted  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 

See Notes to Consolidated Financial Statements�

$

$
$

July 31, 2021

July 25, 2020

July 27, 2019

$

$

$
$

36,014
13,804
49,818

13,300
4,624
17,924
31,894

6,549
9,259
2,152
215
886
19,061
12,833
618
(434)
245
429
13,262
2,671
10,591

2.51
2.50

4,222
4,236

$

$

$
$

35,978
13,323
49,301

13,199
4,419
17,618
31,683

6,347
9,169
1,925
141
481
18,063
13,620
920
(585)
15
350
13,970
2,756
11,214

2�65
2�64

4,236
4,254

39,005
12,899
51,904

14,863
4,375
19,238
32,666

6,577
9,571
1,827
150
322
18,447
14,219
1,308
(859)
(97)
352
14,571
2,950
11,621

2�63
2�61

4,419
4,453

57

 
 
 
CISCO SYSTEMS, INC. 
Consolidated Statements of Comprehensive Income 
(in millions)

Years Ended
July 31, 2021
Net income� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $ 10,591

July 25, 2020
$ 11,214

July 27, 2019
11,621
$

Available-for-sale investments:

Change in net unrealized gains and losses, net of tax benefit (expense)  
of $46, $(84), and $(101) for fiscal 2021, 2020, and 2019, respectively � � � � � � � �
Net (gains) losses reclassified into earnings, net of tax expense (benefit)  
of $15, $21, and $6 for fiscal 2021, 2020, and 2019, respectively  � � � � � � � � � � � �

Cash flow hedging instruments:

Change in unrealized gains and losses, net of tax benefit (expense)  
of $(4), $0, and $0 for fiscal 2021, 2020, and 2019, respectively � � � � � � � � � � � � �
Net (gains) losses reclassified into earnings, net of tax (benefit) expense  
of $3, $0, and $0 for fiscal 2021, 2020, and 2019, respectively � � � � � � � � � � � � � �

(95)

(38)
(133)

16

(11)
5

336

(21)
315

7

1
8

459

19
478

—

(3)
(3)

Net change in cumulative translation adjustment and actuarial  
gains and losses, net of tax benefit (expense) of $(2), $(5), and $15  
230
for fiscal 2021, 2020, and 2019, respectively � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
Other comprehensive income  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �
102
Comprehensive income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � $ 10,693

(50)
273
$ 11,487

$

(250)
225
11,846

See Notes to Consolidated Financial Statements�

58

CISCO SYSTEMS, INC. 
Consolidated Statements of Cash Flows 
(in millions)

Years Ended
Cash flows from operating activities: 

Net income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  $
Adjustments to reconcile net income to net cash 
provided by operating activities:

Depreciation, amortization, and other � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Share-based compensation expense� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Provision (benefit) for receivables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Deferred income taxes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
(Gains) losses on divestitures, investments and other, net� � � � � � � � � � � � � 

Change in operating assets and liabilities, net of effects 
of acquisitions and divestitures:

Accounts receivable � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Inventories  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Financing receivables � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other assets  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accounts payable  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Income taxes, net  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Accrued compensation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Deferred revenue  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other liabilities   � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net cash provided by operating activities  � � � � � � � � � � � � � � � � � � � � � � 

Cash flows from investing activities:

Purchases of investments� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Proceeds from sales of investments� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Proceeds from maturities of investments  � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Acquisitions, net of cash and cash equivalents acquired and divestitures  � � � 
Purchases of investments in privately held companies � � � � � � � � � � � � � � � � � � 
Return of investments in privately held companies  � � � � � � � � � � � � � � � � � � � � 
Acquisition of property and equipment � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Proceeds from sales of property and equipment � � � � � � � � � � � � � � � � � � � � � � � 
Other� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net cash (used in) provided by investing activities  � � � � � � � � � � � � � � � 

Cash flows from financing activities:

Issuances of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Repurchases of common stock - repurchase program� � � � � � � � � � � � � � � � � � � 
Shares repurchased for tax withholdings on vesting  
of restricted stock units  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Short-term borrowings, original maturities of 90 days or less, net  � � � � � � � � 
Issuances of debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Repayments of debt  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Dividends paid � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net cash used in financing activities  � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net increase (decrease) in cash, cash equivalents, and restricted cash� � � � � � � � � 
Cash, cash equivalents, and restricted cash, beginning of fiscal year  � � � � � � � � � 
Cash, cash equivalents, and restricted cash, end of fiscal year� � � � � � � � � � � � � � �  $
Supplemental cash flow information:
Cash paid for interest� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  $
Cash paid for income taxes, net� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �  $

See Notes to Consolidated Financial Statements�

July 31, 2021

July 25, 2020

July 27, 2019

10,591

$

11,214

$

11,621

1,862
1,761
(6 )
(384 )
(354 )

(107 )
(244 )
1,577
(797 )
(53 )
(549 )
643
1,560
(46 )
15,454

(9,328 )
3,373
8,409
(7,038 )
(175 )
194
(692 )
28
(56 )
(5,285 )

643
(2,877 )

(636 )
(5 )
—
(3,000 )
(6,163 )
(1 )
(12,039 )
(1,870 )
11,812
9,942

438
3,604

$

$
$

1,808
1,569
93
(38 )
(138 )

(107 )
84
(797 )
96
141
(322 )
(78 )
2,011
(110 )
15,426

(9,212 )
5,631
7,975
(327 )
(190 )
224
(770 )
179
(10 )
3,500

655
(2,659 )

(727 )
(3,470 )
—
(6,720 )
(6,016 )
51
(18,886 )
40
11,772
11,812

603
3,116

$

$
$

1,897
1,570
40
(350 )
(24 )

(84 )
131
(249 )
(955 )
87
312
277
1,407
151
15,831

(2,416 )
7,388
12,928
(2,175 )
(148 )
159
(909 )
22
(12 )
14,837

640
(20,717 )

(862 )
3,446
2,250
(6,780 )
(5,979 )
113
(27,889 )
2,779
8,993
11,772

892
2,986

59

CISCO SYSTEMS, INC. 
Consolidated Statements of Equity 
(in millions, except per-share amounts)

Shares of 
Common 
Stock
4,614 $

Common Stock 
and 
 Additional 
Paid-In Capital

Retained 
Earnings 
(Accumulated 
Deficit)

42,820 $

1,233 $
11,621

71
(418)

640
(3,902)

(16,675)

(17)

(862)

4,250 $

1,570
40,266 $

61
(59)

(15)

655
(561)

(727)

4,237 $

1,569
41,202 $

58
(64)

(14)

643
(625)

(636)

1,761
1

4,217 $

42,346 $

(5,979)
3,897

(5,903) $
11,214

(2,058)

(6,016)

(2,763) $
10,591

(2,277)

(6,166)
(38)

(1)
(654) $

Accumulated 
Other 
Comprehensive 
Income (Loss) Total Equity
(849) $ 43,204
11,621
225
640
(20,577)

225

(168)

(862)
(5,979)
3,729
1,570
(792) $ 33,571
11,214
273
655
(2,619)

273

(727)
(6,016)
1,569
(519) $ 37,920
10,591
102
643
(2,902)

102

(636)
(6,166)
(38)
1,761
—
(417) $ 41,275

BALANCE AT JULY 28, 2018  � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other comprehensive income (loss) � � � � � � � � � � � � � � � � � � � � � � � � 
Issuance of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Repurchase of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Shares repurchased for tax withholdings on vesting of restricted 
stock units � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Cash dividends declared ($1�36 per common share)  � � � � � � � � � � � 
Effect of adoption of accounting standards � � � � � � � � � � � � � � � � � � 
Share-based compensation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
BALANCE AT JULY 27, 2019  � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other comprehensive income (loss) � � � � � � � � � � � � � � � � � � � � � � � � 
Issuance of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Repurchase of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Shares repurchased for tax withholdings on vesting of restricted 
stock units � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Cash dividends declared ($1�42 per common share)  � � � � � � � � � � � 
Share-based compensation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
BALANCE AT JULY 25, 2020 � � � � � � � � � � � � � � � � � � � � � � � � � � 
Net income � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other comprehensive income (loss) � � � � � � � � � � � � � � � � � � � � � � � 
Issuance of common stock � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Repurchase of common stock  � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Shares repurchased for tax withholdings on vesting of 
restricted stock units  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Cash dividends declared ($1.46 per common share) � � � � � � � � � 
Effect of adoption of accounting standard � � � � � � � � � � � � � � � � � 
Share-based compensation  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
Other  � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 
BALANCE AT JULY 31, 2021  � � � � � � � � � � � � � � � � � � � � � � � � � � 

See Notes to Consolidated Financial Statements�

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CISCO SYSTEMS, INC.
Notes to Consolidated Financial Statements

1.  Basis of Presentation

The fiscal year for Cisco Systems, Inc. (the “Company,” “Cisco,” “we,” “us,” or “our”) is the 52 or 53 weeks ending on the 
last Saturday in July. Fiscal 2021 was a 53-week fiscal year, and each of fiscal 2020 and fiscal 2019 were 52-week fiscal years. 
The Consolidated  Financial  Statements  include  our  accounts  and  those  of  our  subsidiaries.  All  intercompany  accounts  and 
transactions  have  been  eliminated.  We  conduct  business  globally  and  are  primarily  managed  on  a  geographic  basis  in  the 
following three geographic segments: the Americas; Europe, Middle East, and Africa (EMEA); and Asia Pacific, Japan, and 
China (APJC).

At  our  annual  meeting  of  shareholders  held  on  December  10,  2020,  shareholders  voted  to  approve  changing  our  state  of 
incorporation from California to Delaware. The reincorporation became effective January 25, 2021.

Our  consolidated  financial  statements  include  our  accounts  and  entities  consolidated  under  the  variable  interest  and  voting 
models. The noncontrolling interests attributed to these investments, if any, are presented as a separate component from our 
equity  in  the  equity  section  of  the  Consolidated  Balance  Sheets.  The  share  of  earnings  attributable  to  the  noncontrolling 
interests are not presented separately in the Consolidated Statements of Operations as these amounts are not material for any of 
the fiscal periods presented.

Certain reclassifications have been made to the amounts for prior years in order to conform to the current year’s presentation. 
We have evaluated subsequent events through the date that the financial statements were issued.

2.  Summary of Significant Accounting Policies

(a)  Cash and Cash Equivalents  We consider all highly liquid investments purchased with an original or remaining maturity 
of three months or less at the date of purchase to be cash equivalents. Cash and cash equivalents are maintained with various 
financial institutions.

(b)  Available-for-Sale  Debt  Investments  We  classify  our  investments  in  fixed  income  securities  as  available-for-sale  debt 
investments. Our available-for-sale debt investments primarily consist of U.S. government, U.S. government agency, corporate 
debt, and U.S. agency mortgage-backed securities. These available-for-sale debt investments are primarily held in the custody 
of a major financial institution. A specific identification method is used to determine the cost basis of available-for-sale debt 
investments sold. These investments are recorded in the Consolidated Balance Sheets at fair value. Unrealized gains and losses 
on these investments are included as a separate component of accumulated other comprehensive income (AOCI), net of tax. We 
classify our investments as current based on the nature of the investments and their availability for use in current operations.

(c)  Equity Instruments  Our equity investments are accounted for as follows:

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Marketable equity securities have readily determinable fair value (RDFV) that are measured and recorded at fair value 
through income.

Non-marketable equity securities do not have RDFV and are measured using a measurement alternative recorded at cost 
less  any  impairment,  plus  or  minus  changes  resulting  from  qualifying  observable  price  changes.  For  certain  of  these 
securities, we have elected to apply the net asset value (NAV) practical expedient. The NAV is the estimated fair value 
of these investments.

Equity method investments are securities we do not control, but are able to exert significant influence over the investee. 
These  investments  are  measured  at  cost  less  any  impairment,  plus  or  minus  our  share  of  equity  method  investee 
income or loss.

(d)  Impairments of Investments  For our available-for-sale debt securities in an unrealized loss position, we determine whether 
a  credit  loss  exists.  In  this  assessment,  among  other  factors,  we  consider  the  extent  to  which  the  fair  value  is  less  than  the 
amortized cost, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the 
security. If factors indicate a credit loss exists, an allowance for credit loss is recorded to other income (loss), net, limited by the 
amount that the fair value is less than the amortized cost basis. The amount of fair value change relating to all other factors will 
be recognized in other comprehensive income (OCI).

We  hold  non-marketable  equity  and  other  investments  (“privately  held  investments”)  which  are  included  in  other  assets  in 
the  Consolidated Balance Sheets. We monitor these investments for impairments and make reductions in carrying values if 
we  determine  that  an  impairment  charge  is  required  based  primarily  on  the  financial  condition  and  near-term  prospects  of 
these companies.

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(e)  Inventories  Inventories  are  stated  at  the  lower  of  cost  or  net  realizable  value.  Cost  is  computed  using  standard  cost, 
which approximates actual cost, on a first-in, first-out basis. We provide inventory write-downs based on excess and obsolete 
inventories determined primarily by future demand forecasts. The write-down is measured as the difference between the cost 
of the inventory and market based upon assumptions about future demand and charged to the provision for inventory, which is 
a component of cost of sales. At the point of the loss recognition, a new, lower cost basis for that inventory is established, and 
subsequent changes in facts and circumstances do not result in the restoration or increase in that newly established cost basis. In 
addition, we record a liability for firm, noncancelable, and unconditional purchase commitments with contract manufacturers and 
suppliers for quantities in excess of our future demand forecasts consistent with our valuation of excess and obsolete inventory.

(f)  Allowance  for  Accounts  Receivable,  Contract  Assets  and  Financing  Receivables  We  estimate  our  allowances  for  credit 
losses using relevant available information from internal and external sources, related to past events, current conditions and 
reasonable and supportable forecasts. Historical credit loss experience provides the basis for the estimation of expected credit 
losses. When assessing for credit losses, we determine collectibility by pooling our assets with similar characteristics.

The allowances for credit losses are each measured on a collective basis when similar risk characteristics exist. Our internal 
credit risk ratings are categorized as 1 through 10, with the lowest credit risk rating representing the highest quality. Our assets 
within each internal credit risk rating share similar risk characteristics and therefore are assessed as one portfolio segment for 
credit loss. Assets that do not share risk characteristics are evaluated on an individual basis. The allowances for credit losses 
are each measured by multiplying the exposure probability of default, the probability the asset will default within a given time 
frame, by the loss given default rate, the percentage of the asset not expected to be collected due to default, based on the pool 
of assets.

Probability  of  default  rates  are  published  quarterly  by  third-party  credit  agencies.  Adjustments  to  our  internal  credit  risk 
ratings may take into account including, but not limited to, various customer-specific factors, the potential sovereign risk of the 
geographic locations in which the customer is operating and macroeconomic conditions. These factors are updated regularly or 
when facts and circumstances indicate that an update is deemed necessary.

(g)  Financing Receivables and Guarantees  We provide financing arrangements, including leases, financed service contracts, 
and loans, for certain qualified end-user customers to build, maintain, and upgrade their networks. Lease receivables primarily 
represent sales-type and direct-financing leases. Leases have on average a four-year term and are usually collateralized by a 
security interest in the underlying assets. Loan receivables include customers financing purchases of our hardware, software 
and services and also may include additional funds for other costs associated with network installation and integration of our 
products and services. Loan receivables have terms of three years on average. Financed service contracts typically have terms 
of one year to three years and primarily relate to technical support services.

Outstanding financing receivables that are aged 31 days or more from the contractual payment date are considered past due. We 
do not accrue interest on financing receivables that are considered impaired or more than 120 days past due unless either the 
receivable has not been collected due to administrative reasons or the receivable is well secured and in the process of collection. 
Financing receivables may be placed on nonaccrual status earlier if, in management’s opinion, a timely collection of the full 
principal  and  interest  becomes  uncertain.  After  a  financing  receivable  has  been  categorized  as  nonaccrual,  interest  will  be 
recognized  when  cash  is  received.  A  financing  receivable  may  be  returned  to  accrual  status  after  all  of  the  customer’s 
delinquent balances of principal and interest have been settled, and the customer remains current for an appropriate period.

We facilitate arrangements for third-party financing extended to channel partners, consisting of revolving short-term financing, 
generally with payment terms ranging from 60 to 90 days. In certain instances, these financing arrangements result in a transfer 
of our receivables to the third party. The receivables are derecognized upon transfer, as these transfers qualify as true sales, 
and  we  receive  a  payment  for  the  receivables  from  the  third  party  based  on  our  standard  payment  terms.  These  financing 
arrangements facilitate the working capital requirements of the channel partners, and, in some cases, we guarantee a portion 
of  these  arrangements.  We  also  provide  financing  guarantees  for  third-party  financing  arrangements  extended  to  end-user 
customers  related  to  leases  and  loans,  which  typically  have  terms  of  up  to  three  years.  We  could  be  called  upon  to  make 
payments under these guarantees in the event of nonpayment by the channel partners or end-user customers. Deferred revenue 
relating to these financing arrangements is recorded in accordance with revenue recognition policies or for the fair value of the 
financing guarantees.

(h)  Leases  We lease real estate, information technology (IT) and other equipment and vehicles. We also have arrangements 
with certain suppliers and contract manufacturers which includes the leasing of dedicated space and equipment costs. Our leases 
have the option to extend or terminate the lease when it is reasonably certain that we will exercise that option.

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As a lessee, we determine if an arrangement is a lease at commencement. Our ROU lease assets represent our right to use an 
underlying asset for the lease term and lease liabilities represent our obligation to make lease payments related to the lease. 
Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of lease payments 
over the lease term. We use incremental borrowing rates based on information available at the commencement date to determine 
the present value of our lease payments. Certain of our lease agreements contain variable lease payments. Our variable lease 
payments can fluctuate depending on the level of activity or the cost of certain services where we have elected to combine lease 
and non-lease components. While these payments are not included as part of our lease liabilities, they are recognized as variable 
lease expense in the period they are incurred.

We  provide  leasing  of  our  equipment  and  complementary  third-party  products  primarily  through  our  channel  partners  and 
distributors, for which the income arising from these leases is recognized through interest income. As a lessor, we determine if 
an arrangement is a lease at inception. We provide leasing arrangements for our equipment to certain qualified customers. Our 
lease portfolio primarily consists of sales-type leases. We allocate the consideration in a bundled contract with our customers 
based on relative standalone selling prices of our lease and non-lease components. The residual value on our leased equipment 
is  determined  at  the  inception  of  the  lease  based  on  an  analysis  of  estimates  of  the  value  of  equipment,  market  factors  and 
historical customer behavior. Residual value estimates are reviewed on a periodic basis and other-than-temporary declines are 
expensed in the period they occur. Our leases generally provide an end-of-term option for the customer to extend the lease 
under mutually-agreed terms, return the leased equipment, or purchase the equipment for either the then-market value of the 
equipment or a pre-determined purchase price. If a customer chooses to terminate their lease prior to the original end of term 
date, the customer is required to pay all remaining lease payments in full.

We adopted Accounting Standards Codification (ASC) 842 at the beginning of fiscal 2020 and applied it at the beginning of the 
period of adoption and did not restate prior periods. For additional information, see Note 8.

(i)  Depreciation and Amortization  Property and equipment are stated at cost, less accumulated depreciation or amortization, 
whenever applicable. Depreciation and amortization expenses for property and equipment were approximately $0.8 billion, $0.9 
billion, and $1.0 billion for fiscal 2021, 2020, and 2019, respectively. Depreciation and amortization are computed using the 
straight-line method, generally over the following periods:

Asset Category
Buildings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Building improvements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer equipment and related software. . . . . . . . . . . . . . . . . . . . . . . .
Production, engineering, and other equipment  . . . . . . . . . . . . . . . . . . . .
Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and fixtures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Period
25 years
10 years
Shorter of remaining lease term or up to 10 years
30 to 36 months
Up to 5 years
Based on lease term
5 years

(j)  Business Combinations  We allocate the fair value of the purchase consideration of our acquisitions to the tangible assets, 
liabilities, and intangible assets acquired, including in-process research and development (IPR&D), based on their estimated fair 
values. The excess of the fair value of purchase consideration over the fair values of these identifiable assets and liabilities is 
recorded as goodwill. IPR&D is initially capitalized at fair value as an intangible asset with an indefinite life and assessed for 
impairment thereafter. When an IPR&D project is completed, the IPR&D is reclassified as an amortizable purchased intangible 
asset  and  amortized  over  the  asset’s  estimated  useful  life.  Acquisition-related  expenses  and  related  restructuring  costs  are 
recognized separately from the business combination and are expensed as incurred.

(k)  Goodwill and Purchased Intangible Assets  Goodwill is tested for impairment on an annual basis in the fourth fiscal quarter 
and, when specific circumstances dictate, between annual tests. When impaired, the carrying value of goodwill is written down 
to  fair  value.  Identifying  a  potential  impairment  consists  of  comparing  the  fair  value  of  a  reporting  unit  with  its  carrying 
amount, including goodwill. Purchased intangible assets with finite lives are carried at cost, less accumulated amortization. 
Amortization  is  computed  over  the  estimated  useful  lives  of  the  respective  assets.  See  “Long-Lived  Assets”  for  our  policy 
regarding impairment testing of purchased intangible assets with finite lives. Purchased intangible assets with indefinite lives 
are assessed for potential impairment annually or when events or circumstances indicate that their carrying amounts might 
be impaired.

(l)  Long-Lived Assets  Long-lived assets that are held and used by us are reviewed for impairment whenever events or changes 
in  circumstances  indicate  that  the  carrying  amount  of  such  assets  may  not  be  recoverable.  Determination  of  recoverability 
of long-lived assets is based on an estimate of the undiscounted future cash flows resulting from the use of the asset and its 
eventual  disposition.  Measurement  of  an  impairment  loss  for  long-lived  assets  that  management  expects  to  hold  and  use  is 

63

based on the difference between the fair value of the asset and its carrying value. Long-lived assets to be disposed of are reported 
at the lower of carrying amount or fair value less costs to sell.

(m) Fair Value  Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in 
an orderly transaction between market participants at the measurement date. When determining the fair value measurements 
for assets and liabilities required or permitted to be either recorded or disclosed at fair value, we consider the principal or most 
advantageous market in which we would transact, and we also consider assumptions that market participants would use when 
pricing the asset or liability.

The accounting guidance for fair value measurement requires an entity to maximize the use of observable inputs and minimize 
the use of unobservable inputs when measuring fair value. The standard establishes a fair value hierarchy based on the level 
of independent, objective evidence surrounding the inputs used to measure fair value. A financial instrument’s categorization 
within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement.

The fair value hierarchy is as follows:

Level 1  applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities.

Level 2  applies to assets or liabilities for which there are inputs other than quoted prices that are observable for the asset or 
liability such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical assets or liabilities 
in  markets  with  insufficient  volume  or  infrequent  transactions  (less  active  markets);  or  model-derived  valuations  in  which 
significant inputs are observable or can be derived principally from, or corroborated by, observable market data. We use inputs 
such  as  actual  trade  data,  benchmark  yields,  broker/dealer  quotes,  and  other  similar  data,  which  are  obtained  from  quoted 
market prices, independent pricing vendors, or other sources, to determine the ultimate fair value of assets or liabilities.

Level 3  applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant 
to the measurement of the fair value of the assets or liabilities. The fair values are determined based on model-based techniques 
such as discounted cash flow models using inputs that we could not corroborate with market data.

(n)  Derivative Instruments  We recognize derivative instruments as either assets or liabilities and measure those instruments 
at fair value. The accounting for changes in the fair value of a derivative depends on the intended use of the derivative and the 
resulting designation. For a derivative instrument designated as a fair value hedge, the gain or loss is recognized in earnings in the 
period of change together with the offsetting loss or gain on the hedged item attributed to the risk being hedged. For a derivative 
instrument designated as a cash flow hedge, the gain or loss is initially reported as a component of AOCI and subsequently 
reclassified into earnings when the hedged exposure affects earnings. For a derivative instrument designated as a net investment 
hedge of our foreign operations, the gain or loss is recorded in the cumulative translation adjustment within AOCI together with 
the offsetting loss or gain of the hedged exposure of the underlying foreign operations. For derivative instruments that are not 
designated as accounting hedges, changes in fair value are recognized in earnings in the period of change. We record derivative 
instruments in the statements of cash flows to operating, investing, or financing activities consistent with the cash flows of the 
hedged item.

Hedge effectiveness for foreign exchange forward contracts used as cash flow hedges is assessed by comparing the change in 
the fair value of the hedge contract with the change in the fair value of the forecasted cash flows of the hedged item. Hedge 
effectiveness for equity forward contracts and foreign exchange net investment hedge forward contracts is assessed by comparing 
changes in fair value due to changes in spot rates for both the derivative and the hedged item. For foreign exchange option 
contracts, hedge effectiveness is assessed based on the hedging instrument’s entire change in fair value. Hedge effectiveness for 
interest rate swaps is assessed by comparing the change in fair value of the swap with the change in the fair value of the hedged 
item due to changes in the benchmark interest rate.

(o)  Foreign Currency Translation  Assets and liabilities of non-U.S. subsidiaries that operate in a local currency environment, 
where that local currency is the functional currency, are translated to U.S. dollars at exchange rates in effect at the balance 
sheet date, with the resulting translation adjustments directly recorded to a separate component of AOCI. Income and expense 
accounts are translated at average exchange rates during the year. Remeasurement adjustments are recorded in other income 
(loss), net. The effect of foreign currency exchange rates on cash and cash equivalents was not material for any of the fiscal 
years presented.

(p)  Concentrations  of  Risk  Cash  and  cash  equivalents  are  maintained  with  several  financial  institutions.  Deposits  held 
with  banks  may  exceed  the  amount  of  insurance  provided  on  such  deposits.  Generally,  these  deposits  may  be  redeemed 
upon demand and are maintained with financial institutions with reputable credit and therefore bear minimal credit risk. We 
seek to mitigate our credit risks by spreading such risks across multiple counterparties and monitoring the risk profiles of 
these counterparties.

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We perform ongoing credit evaluations of our customers and, with the exception of certain financing transactions, do not require 
collateral from our customers. We receive certain of our components from sole suppliers. Additionally, we rely on a limited 
number of contract manufacturers and suppliers to provide manufacturing services for our products. The inability of a contract 
manufacturer or supplier to fulfill our supply requirements could materially impact future operating results.

(q)  Revenue  Recognition  We  enter  into  contracts  with  customers  that  can  include  various  combinations  of  products  and 
services which are generally distinct and accounted for as separate performance obligations. As a result, our contracts may 
contain  multiple  performance  obligations.  We  determine  whether  arrangements  are  distinct  based  on  whether  the  customer 
can benefit from the product or service on its own or together with other resources that are readily available and whether our 
commitment to transfer the product or service to the customer is separately identifiable from other obligations in the contract. 
We classify our hardware, perpetual software licenses, and SaaS as distinct performance obligations. Term software licenses 
represent  multiple obligations, which include  software licenses  and software maintenance. In  transactions  where  we deliver 
hardware or software, we are typically the principal and we record revenue and costs of goods sold on a gross basis. We refer to 
our term software licenses, security software licenses, SaaS, and associated service arrangements as subscription offers.

We recognize revenue upon transfer of control of promised goods or services in a contract with a customer in an amount that 
reflects  the  consideration  we  expect  to  receive  in  exchange  for  those  products  or  services.  Transfer  of  control  occurs  once 
the customer has the contractual right to use the product, generally upon shipment, electronic delivery (or when the software 
is available for download by the customer), or once title and risk of loss has transferred to the customer. Transfer of control 
can also occur over time for software maintenance and services as the customer receives the benefit over the contract term. 
Our hardware and perpetual software licenses are distinct performance obligations where revenue is recognized upfront upon 
transfer of control. Term software licenses include multiple performance obligations where the term licenses are recognized 
upfront upon transfer of control, with the associated software maintenance revenue recognized ratably over the contract term as 
services and software updates are provided. SaaS arrangements do not include the right for the customer to take possession of 
the software during the term, and therefore have one distinct performance obligation which is satisfied over time with revenue 
recognized ratably over the contract term as the customer consumes the services. On our product sales, we record consideration 
from shipping and handling on a gross basis within net product sales. We record our revenue net of any associated sales taxes.

An allowance for future sales returns is established based on historical trends in product return rates. The allowance for future 
sales returns as of July 31, 2021 and July 25, 2020 was $55 million and $79 million, respectively, and was recorded as a reduction 
of our accounts receivable and revenue.

Significant Judgments

Revenue is allocated among these performance obligations in a manner that reflects the consideration that we expect to be entitled 
to for the promised goods or services based on standalone selling prices (SSP). SSP is estimated for each distinct performance 
obligation and judgment may be required in their determination. The best evidence of SSP is the observable price of a product 
or service when we sell the goods separately in similar circumstances and to similar customers. In instances where SSP is not 
directly observable, we determine SSP using information that may include market conditions and other observable inputs.

We  assess  relevant  contractual  terms  in  our  customer  contracts  to  determine  the  transaction  price.  We  apply  judgment  in 
identifying contractual terms and determining the transaction price as we may be required to estimate variable consideration 
when  determining  the  amount  of  revenue  to  recognize.  Variable  consideration  includes  potential  contractual  penalties  and 
various  rebate,  cooperative  marketing  and  other  incentive  programs  that  we  offer  to  our  distributors,  channel  partners  and 
customers. When determining the amount of revenue to recognize, we estimate the expected usage of these programs, applying 
the  expected  value  or  most  likely  estimate  and  update  the  estimate  at  each  reporting  period  as  actual  utilization  becomes 
available. We also consider the customers’ right of return in determining the transaction price, where applicable.

We assess certain software licenses, such as for security software, that contain critical updates or upgrades which customers can 
download throughout the contract term. Without these updates or upgrades, the functionality of the software would diminish over 
a relatively short time period. These updates or upgrades provide the customer the full functionality of the purchased security 
software  licenses  and  are  required  to  maintain  the  security  license’s  utility  as  the  risks  and  threats  in  the  environment are 
rapidly changing. In these circumstances, the revenue from these software arrangements is recognized as a single performance 
obligation satisfied over the contract term.

We adopted ASC 606 at the beginning of fiscal 2019 using the modified retrospective method to those contracts that were not 
completed as of July 28, 2018. For the additional information, see Note 3.

(r)  Advertising Costs  We expense all advertising costs as incurred. Advertising costs included within sales and marketing 
expenses were approximately $268 million, $187 million, and $204 million for fiscal 2021, 2020, and 2019, respectively.

65

(s)  Share-Based  Compensation  Expense  We  measure  and  recognize  the  compensation  expense  for  all  share-based  awards 
made to employees and directors, including employee stock options, restricted stock units (RSUs), performance-based restricted 
stock units (PRSUs), and employee stock purchases related to the Employee Stock Purchase Plan (Employee Stock Purchase 
Rights) based on estimated fair values. The fair value of employee stock options is estimated on the date of grant using a lattice- 
binomial option-pricing model (Lattice-Binomial Model) or the Black-Scholes model, and for employee stock purchase rights 
we estimate the fair value using the Black-Scholes model. The fair value for time-based stock awards and stock awards that are 
contingent upon the achievement of financial performance metrics is based on the grant date share price reduced by the present 
value of the expected dividend yield prior to vesting. The fair value of market-based stock awards is estimated using an option- 
pricing model on the date of grant. Share-based compensation expense is reduced for forfeitures.

(t)  Software Development Costs  Software development costs, including costs to develop software sold, leased, or otherwise 
marketed,  that  are  incurred  subsequent  to  the  establishment  of  technological  feasibility  are  capitalized  if  significant.  Costs 
incurred during the application development stage for internal-use software are capitalized if significant. Capitalized software 
development costs are amortized using the straight-line amortization method over the estimated useful life of the applicable 
software. Such software development costs required to be capitalized have not been material to date.

(u)  Income Taxes  Income tax expense is based on pretax financial accounting income. Deferred tax assets and liabilities are 
recognized for the expected tax consequences of temporary differences between the tax bases of assets and liabilities and their 
reported amounts. Valuation allowances are recorded to reduce deferred tax assets to the amount that will more likely than not 
be realized.

We account for uncertainty in income taxes using a two-step approach to recognizing and measuring uncertain tax positions. 
The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is 
more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, 
if any. The second step is to measure the tax benefit as the largest amount that is more than 50% likely of being realized upon 
settlement. We classify the liability for unrecognized tax benefits as current to the extent that we anticipate payment (or receipt) 
of cash within one year. Interest and penalties related to uncertain tax positions are recognized in the provision for income taxes.

(v)  Computation  of  Net  Income  per  Share  Basic  net  income  per  share  is  computed  using  the  weighted-average  number  of 
common shares outstanding during the period. Diluted net income per share is computed using the weighted-average number 
of common shares and dilutive potential common shares outstanding during the period. Diluted shares outstanding includes the 
dilutive effect of in-the-money options, unvested restricted stock, and restricted stock units. The dilutive effect of such equity 
awards is calculated based on the average share price for each fiscal period using the treasury stock method. Under the treasury 
stock method, the amount the employee must pay for exercising stock options and the amount of compensation cost for future 
service that we have not yet recognized are collectively assumed to be used to repurchase shares.

(w)  Consolidation of Variable Interest Entities  Our approach in assessing the consolidation requirement for variable interest 
entities focuses on identifying which enterprise has the power to direct the activities that most significantly impact the variable 
interest entity’s economic performance and which enterprise has the obligation to absorb losses or the right to receive benefits 
from the variable interest entity. Should we conclude that we are the primary beneficiary of a variable interest entity, the assets, 
liabilities, and results of operations of the variable interest entity will be included in our Consolidated Financial Statements.

(x)  Use of Estimates  The preparation of financial statements and related disclosures in conformity with accounting principles 
generally accepted in the United States requires management to make estimates and judgments that affect the amounts reported 
in the Consolidated Financial Statements and accompanying notes. Estimates are used for the following, among others:

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 ▪

 ▪

 ▪

 ▪

 ▪

Revenue recognition

Allowances for accounts receivable, sales returns, and financing receivables

Inventory valuation and liability for purchase commitments with contract manufacturers and suppliers

Loss contingencies and product warranties

Fair value measurements

Goodwill and purchased intangible asset impairments

Income taxes

The inputs into certain of our judgments, assumptions, and estimates considered the economic implications of the COVID-19 
pandemic on our critical and significant accounting estimates. The actual results experienced by us may differ materially from 
our estimates. As the COVID-19 pandemic continues, many of our estimates could require increased judgment and carry a 
higher degree of variability and volatility. As events continue to evolve our estimates may change materially in future periods.

66

(y)  New Accounting Updates Recently Adopted

Credit Losses of Financial Instruments  In June 2016, the FASB issued an accounting standard update that  requires measurement 
and  recognition  of  expected  credit  losses  for  financial  assets  held  based  on  historical  experience,  current  conditions,  and 
reasonable  and  supportable  forecasts  that  affect  the  collectibility  of  the  reported  amount.  We  adopted  this  standard  at  the 
beginning of our first quarter of fiscal 2021, applied it at the beginning of the period of adoption and did not restate prior periods. 
The  standard  primarily  impacts  our  financial  assets  measured  at  amortized  cost  and  available-for-sale  debt  securities.  The 
standard did not have a material impact on our consolidated financial statements upon adoption.

(z)  Recent Accounting Standards or Updates Not Yet Effective as of Fiscal Year End

Reference  Rate  Reform  In  March  2020,  the  FASB  issued  an  accounting  standard  update  and  subsequent  amendments  that 
provide optional expedients and exceptions to the current guidance on contract modification and hedging relationships to ease 
the financial reporting burden of the expected market transition from the London InterBank Offered Rate (LIBOR) and other 
interbank offered rates to alternative reference rates. This accounting standard update was effective upon issuance and may be 
applied prospectively through December 31, 2022. We are currently evaluating the impact of this accounting standard update 
on our Consolidated Financial Statements.

3.  Revenue

(a)  Disaggregation of Revenue

We disaggregate our revenue into groups of similar products and services that depict the nature, amount, and timing of revenue 
and cash flows for our various offerings. The sales cycle, contractual obligations, customer requirements, and go-to-market 
strategies differ for each of our product categories, resulting in different economic risk profiles for each category.

The following table presents this disaggregation of revenue (in millions):

Years Ended
Revenue:

July 31, 2021

July 25, 2020

July 27, 2019

Infrastructure Platforms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total Product  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

27,219 $ 30,184
27,109 $
5,803
5,568
5,504
2,822
3,158
3,382
196
33
19
39,005
35,978
36,014
13,804
12,899
13,323
49,818 $  49,301 $ 51,904

Amounts may not sum due to rounding. We have made certain reclassifications to the product revenue amounts for prior years 
to conform to the current year’s presentation.

(1)  During  the  second  quarter  of  fiscal  2019,  we  completed  the  divestiture  of  the  Service  Provider  Video  Software  Solutions (SPVSS) 
business. Total revenue includes SPVSS business revenue of $168 million for fiscal 2019.

Infrastructure Platforms consist of our core networking technologies of switching, routing, wireless, and data center products 
that are designed to work together to deliver networking capabilities and transport and/or store data. These technologies consist 
of both hardware and software offerings, including software licenses and software-as-a-service (SaaS), that help our customers 
build  networks,  automate,  orchestrate,  integrate,  and  digitize  data.  We  are  shifting  and  expanding  more  of  our  business  to 
software  and  subscriptions  across  our  core  networking  portfolio.  Our  hardware  and  perpetual  software  in  this  category  are 
distinct  performance  obligations  where  revenue  is  recognized  upfront  upon  transfer  of  control.  Term  software  licenses  are 
multiple  performance  obligations  where  the  term  license  is  recognized  upfront  upon  transfer  of  control  with  the  associated 
software maintenance revenue recognized ratably over the contract term. SaaS arrangements in this category have one distinct 
performance obligation which is satisfied over time with revenue recognized ratably over the contract term.

Applications consists of offerings that utilize the core networking and data center platforms to provide their functions. The 
products  consist  primarily  of  software  offerings,  including  software  licenses  and  SaaS,  as  well  as  hardware.  Our  perpetual 
software and hardware in this category are distinct performance obligations where revenue is recognized upfront upon transfer of 
control. Term software licenses are multiple performance obligations where the term license is recognized upfront upon transfer 
of control with the associated software maintenance revenue recognized ratably over the contract term. SaaS arrangements in 
this category have one distinct performance obligation which is satisfied over time with revenue recognized ratably over the 
contract term.

67

Security primarily includes our network security, cloud and email security, identity and access management, advanced threat 
protection, and unified threat management products. These products consist of both hardware and software offerings, including 
software licenses and SaaS. Updates and upgrades for the term software licenses are critical for our software to perform its 
intended commercial purpose because of the continuous need for our software to secure our customers’ network environments 
against  frequent  threats.  Therefore,  security  software  licenses  are  generally  represented  by  a  single  distinct  performance 
obligation with revenue recognized ratably over the contract term. Our hardware and perpetual software in this category are 
distinct  performance  obligations  where  revenue  is  recognized  upfront  upon  transfer  of  control.  SaaS  arrangements  in  this 
category  have  one  distinct  performance  obligation  which  is  satisfied  over  time  with  revenue  recognized  ratably  over  the 
contract term.

Other Products primarily includes our emerging technologies products. These products include both hardware and software 
licenses. Our offerings in this category are distinct performance obligations where revenue is recognized upfront upon transfer 
of control.

In  addition  to  our  product  offerings,  we  provide  a  broad  range  of  service  and  support  options  for  our  customers,  including 
technical support services and advanced services. Technical support services represent the majority of these offerings which are 
distinct performance obligations that are satisfied over time with revenue recognized ratably over the contract term. Advanced 
services are distinct performance obligations that are satisfied over time with revenue recognized as services are delivered.

The sales arrangements as discussed above are typically made pursuant to customer purchase orders based on master purchase 
or partner agreements. Cash is received based on our standard payment terms which is typically 30 days. We provide financing 
arrangements to customers for all of our hardware, software and service offerings. Refer to Note 9 for additional information. 
For these arrangements, cash is typically received over time.

(b)  Contract Balances

Accounts receivable, net was $5.8 billion as of July 31, 2021 compared to $5.5 billion as of July 25, 2020, as reported on the 
Consolidated Balance Sheets.

Contract assets consist of unbilled receivables and are recorded when revenue is recognized in advance of scheduled billings to 
our customers. These amounts are primarily related to software and service arrangements where transfer of control has occurred 
but we have not yet invoiced. As of July 31, 2021 and July 25, 2020, our contract assets for these unbilled receivables, net of 
allowances, were $1.4 billion and $1.2 billion, respectively, and were included in other current assets and other assets.

Gross contract assets by our internal risk ratings are summarized as follows (in millions):

1 to 4  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
5 to 6  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
7 and Higher  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

July 31, 2021
521
770
166
1,457

Contract liabilities consist of deferred revenue. Deferred revenue was $22.2 billion as of July 31, 2021 compared to $20.4 billion 
as of July 25, 2020. We recognized approximately $11.3 billion of revenue during fiscal 2021 that was included in the deferred 
revenue balance at July 25, 2020.

(c)  Capitalized Contract Acquisition Costs

We capitalize direct and incremental costs incurred to acquire contracts, primarily sales commissions, for which the associated 
revenue  is  expected  to  be  recognized  in  future  periods.  We  incur  these  costs  in  connection  with  both  initial  contracts  and 
renewals. These costs are initially deferred and typically amortized over the term of the customer contract which corresponds 
to the period of benefit. Deferred sales commissions were $967 million and $732 million as of July 31, 2021 and July 25, 2020, 
respectively, and were included in other current assets and other assets. The amortization expense associated with these costs 
was $532 million and $477 million for fiscal 2021 and 2020, respectively, and was included in sales and marketing expenses.

68

4.  Acquisitions and Divestitures

(a)  Acquisition Summary

We completed 13 acquisitions during fiscal 2021. A summary of the allocation of the total purchase consideration is presented 
as follows (in millions):

Fiscal 2021
Acacia  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Others  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

4,983 $
2,472
7,455 $

442
(130)
312

$

$

Net Tangible 
Assets 
Acquired 
(Liabilities 
Assumed)

Purchase 
Consideration

Purchased 
Intangible 
Assets

Goodwill
2,160 $ 2,381
1,848
2,914 $ 4,229

754

On March 1, 2021, we completed our acquisition of Acacia Communications, Inc. (“Acacia”), a public fabless semiconductor 
company that develops, manufactures and sells high-speed coherent optical interconnect products that are designed to transform 
communications networks through improvements in performance, capacity and cost. Revenue from the Acacia acquisition has 
been included in our Infrastructure Platforms product category.

The total purchase consideration related to our acquisitions completed during fiscal 2021 consisted of cash consideration and 
vested share-based awards assumed. The total cash and cash equivalents acquired from these acquisitions was approximately 
$338 million.

Fiscal 2020 Acquisitions

Allocation of the purchase consideration for acquisitions completed in fiscal 2020 is summarized as follows (in millions):

Fiscal 2020
Total acquisitions (six in total) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

359 $

(11)

$

172 $

Goodwill
198

Net Tangible 
Assets 
Acquired 
(Liabilities 
Assumed)

Purchased 
Intangible 
Assets

Purchase 
Consideration

The total purchase consideration related to our acquisitions completed during fiscal 2020 consisted of cash consideration and 
vested share-based awards assumed. The total cash and cash equivalents acquired from these acquisitions was approximately 
$23 million.

Fiscal 2019 Acquisitions

In fiscal 2019, we completed five acquisitions for total purchase consideration of $2.7 billion.

(b)  Other Acquisition and Divestiture Information

Total transaction costs related to our acquisition and divestiture activities during fiscal 2021, 2020, and 2019 were $46 million, 
$21  million,  and  $21  million,  respectively.  These  transaction  costs  were  expensed  as  incurred  in  G&A  expenses  in  the 
Consolidated Statements of Operations.

The  goodwill  generated  from  our  acquisitions  completed  during  fiscal  2021  is  primarily  related  to  expected  synergies.  The 
goodwill is generally not deductible for income tax purposes.

The Consolidated Financial Statements include the operating results of each acquisition from the date of acquisition. Pro forma 
results of operations and the revenue and net income subsequent to the acquisition date for the acquisitions completed during 
fiscal 2021, 2020, and 2019 have not been presented because the effects of the acquisitions, individually and in the aggregate, 
were not material to our financial results.

69

5.  Goodwill and Purchased Intangible Assets

(a)  Goodwill

The following tables present the goodwill allocated to our reportable segments as of July 31, 2021 and July 25, 2020, as well as 
the changes to goodwill during fiscal 2021 and 2020 (in millions):

Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
APJC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMEA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
APJC  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(b)  Purchased Intangible Assets

$

$

Balance at 
July 25, 2020
$

21,304 $
8,040
4,462
33,806 $

Acquisitions 
& Divestitures

2,275 $
1,019
920
4,214 $

Balance at 
July 27, 2019
$

21,120 $
7,977
4,432
33,529 $

Acquisitions

132 $
44
22
198 $

Foreign 
Currency 
Translation 
and Other
94
35
19
148

 Foreign 
Currency 
Translation 
and Other
52
19
8
79

Balance at 
July 31, 2021
23,673
$
9,094
5,401
38,168

$

Balance at 
July 25, 2020
21,304
$
8,040
4,462
33,806

$

The following tables present details of our intangible assets acquired through acquisitions completed during fiscal 2021 and 
2020 (in millions, except years):

TECHNOLOGY

Weighted-
Average Useful 
Life (in Years) Amount
4.0 $ 1,290
545
4.3
$ 1,835

FINITE LIVES
CUSTOMER
RELATIONSHIPS
Weighted-
Average Useful
Life (in Years) Amount
4.0 $ 490
174
4.6
$ 664

INDEFINITE
LIVES

OTHER

IPR&D

TOTAL

Weighted-
Average Useful
Life (in Years) Amount

3.1 $
2.9

$

35 $
35
70 $

Amount

Amount
345 $ 2,160
754
—
345 $ 2,914

TECHNOLOGY

FINITE LIVES
CUSTOMER
RELATIONSHIPS

INDEFINITE
LIVES

OTHER

IPR&D

TOTAL

Weighted-
Average Useful 
Life (in Years)

Amount

Weighted-
Average Useful
Life (in Years)

Amount

Weighted-
Average Useful
Life (in Years)

Amount

Amount

Amount

4.8 $ 161

4.2 $

10

1.5 $

1  $

— $ 172

Fiscal 2021
Acacia  . . . . . . . . . . . . . . . . . . . . . 
Others . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . 

Fiscal 2020
Total acquisitions 
(six in total). . . . . . . . . . . . . . . . . . 

The following tables present details of our purchased intangible assets (in millions):

July 31, 2021
Purchased intangible assets with finite lives:

Gross

Accumulated 
Amortization

Net

Technology  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Customer relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total purchased intangible assets with finite lives . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
In-process research and development, with indefinite lives . . . . . . . . . . . . . . . . . . . . .  

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

3,629 $
1,387
71
5,087
505
5,592 $

(1,437) $
(523)
(13)
(1,973)
—
(1,973) $

2,192
864
58
3,114
505
3,619

70

July 25, 2020 
Purchased intangible assets with finite lives:

Gross

Accumulated
Amortization

Net

Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Customer relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
Total purchased intangible assets with finite lives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   
In-process research and development, with indefinite lives . . . . . . . . . . . . . . . . . . . . . . .   

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $

3,298 $
760
26
4,084
213
4,297 $

(2,336) $
(365)
(20)
(2,721)
—
(2,721) $

962
395
6
1,363
213
1,576

Purchased  intangible  assets  include  intangible  assets  acquired  through  acquisitions  as  well  as  through  direct  purchases 
or licenses.

The following table presents the amortization of purchased intangible assets, including impairment charges (in millions):

Years Ended
Amortization of purchased intangible assets: 

July 31, 2021

July 25, 2020

July 27, 2019

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Operating expenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

716 $
215
931 $

659 $
141
800 $

624
150
774

The  estimated  future  amortization  expense  of  purchased  intangible  assets  with  finite  lives  as  of  July  31,  2021  is  as  follows 
(in millions):

Amount
Fiscal Year
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 1,037
873
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
749
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
396
2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
55
2026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
4
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

6.  Restructuring and Other Charges

We  initiated  a  restructuring  plan  during  fiscal  2021  (the  “Fiscal  2021  Plan”),  which  included  a  voluntary  early  retirement 
program, in order to realign the organization and enable further investment in key priority areas with estimated pretax charges 
of  approximately  $900  million.  In  connection  with  the  Fiscal  2021  Plan,  we  incurred  charges  of  $881  million  during  fiscal 
2021. We substantially completed the Fiscal 2021 Plan in fiscal 2021 and do not expect any remaining charges related to this 
plan to be material.

We initiated a restructuring plan during fiscal 2020 (the “Fiscal 2020 Plan”) in order to realign the organization and enable 
further investment in key priority areas, with estimated pretax charges of approximately $300 million. In connection with the 
Fiscal 2020 Plan, we incurred cumulative charges of $260 million. We completed the Fiscal 2020 Plan in fiscal 2021.

In prior years, we initiated restructuring plans in order to realign our organization and enable further investment in key priority 
areas. The aggregate pretax charges related to these plans are primarily cash-based and consist of severance and other one-time 
termination benefits, and other costs.

71

The following table summarizes the activities related to the restructuring and other charges, as discussed above (in millions):

FISCAL 2020 AND
PRIOR PLANS

FISCAL 2021 PLAN

Liability as of July 28, 2018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non-cash items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Liability as of July 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non-cash items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Liability as of July 25, 2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Cash payments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Non-cash items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Liability as of July 31, 2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

$

Employee 
Severance
60
252
(289)
(1)
22
353
(317)
—
58
—
(58)
—
— $

Other

13
70
(10)
(62)
11
128
(10)
(115)
14
5
(6)
(3)
10

$

Employee 
Severance
$

Other
— $ — $
—
—
—
—
—
—
—
—
836
(821)
1
16

—
—
—
—
—
—
—
—
45
(5)
(32)
8

$

$

Total

73
322
(299)
(63)
33
481
(327)
(115)
72
886
(890)
(34)
34

7.  Balance Sheet and Other Details

The following tables provide details of selected balance sheet and other items (in millions):

Cash, Cash Equivalents, and Restricted Cash

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted cash included in other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted cash included in other assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total cash, cash equivalents, and restricted cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

July 31, 2021
9,175
$
14
753
9,942

Our restricted cash balances are funds primarily related to contractual obligations with suppliers.

Inventories

Raw materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Work in process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Finished goods:

July 31, 2021
801
54

July 25, 2020
11,809
$
—
3
11,812

$

July 25, 2020
456
$
25

Deferred cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Manufactured finished goods  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total finished goods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Service-related spares  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Demonstration systems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

97
422
519
174
11
1,559

$

59
542
601
184
16
1,282

Our provision for inventory was $116 million, $74 million, and $77 million in fiscal 2021, 2020, and 2019, respectively.

72

 
Property and Equipment, Net

Gross property and equipment:

July 31, 2021

July 25, 2020

Land, buildings, and building and leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Computer equipment and related software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Production, engineering, and other equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operating lease assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Furniture, fixtures and other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Total gross property and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Less: accumulated depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

4,304
858
5,106
273
377
10,918
(8,580)
2,338

$

$

4,252
875
5,163
337
387
11,014
(8,561)
2,453

Remaining Performance Obligations

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

July 31, 2021
13,270
$
17,623
30,893

July 25, 2020
$ 11,261
17,093
$ 28,354

Remaining Performance Obligations (RPO) are comprised of deferred revenue plus unbilled contract revenue. As of July 31, 2021, 
the aggregate amount of RPO was comprised of $22.2 billion of deferred revenue and $8.7 billion of unbilled contract revenue. 
We expect approximately 53% of this amount to be recognized as revenue over the next 12 months. As of July 25, 2020, the 
aggregate amount of RPO was comprised of $20.4 billion of deferred revenue and $7.9 billion of unbilled contract revenue. 
Unbilled contract revenue represents noncancelable contracts for which we have not invoiced, have an obligation to perform, and 
revenue has not yet been recognized in the financial statements.

Deferred Revenue

Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

July 31, 2021
9,416
$
12,748
22,164

July 25, 2020
7,895
$
12,551
$ 20,446

Reported as:

Current  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Noncurrent  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

12,148
10,016
22,164

$ 11,406
9,040
$ 20,446

8.  Leases

(a)  Lessee Arrangements

The following table presents our operating lease balances (in millions):

Operating lease right-of-use assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Other assets

Balance Sheet Line Item

Operating lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Other current liabilities
Operating lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Other long-term liabilities

Total operating lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . .   

July 31, 2021
1,095
$

July 25, 2020
921
$

$

$

337
831
1,168

$

$

341
661
1,002

73

 
 
 
 
 
 
The components of our lease expenses were as follows (in millions):

Years Ended
Operating lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Short-term lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Variable lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total lease expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
399
$
65
173
637

$

July 25, 2020
428
$
69
157
654

$

Supplemental information related to our operating leases is as follows (in millions):

Years Ended
Cash paid for amounts included in the measurement of lease liabilities — operating cash flows  . . .
Right-of-use assets obtained in exchange for operating leases liabilities. . . . . . . . . . . . . . . . . . . . . . .

July 31, 2021
407
$
536
$

July 25, 2020
413
$
197
$

The weighted-average lease term was 5.2 years and 4.0 years as of July 31, 2021 and July 25, 2020, respectively. The weighted- 
average discount rate was 1.7% and 1.5% as of July 31, 2021 and July 25, 2020, respectively.

The maturities of our operating leases (undiscounted) as of July 31, 2021 are as follows (in millions):

Fiscal Year
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total lease payments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

Amount

355
279
195
127
70
219
1,245
(77)
1,168

(b)  Lessor Arrangements

Our leases primarily represent sales-type leases with terms of four years on average. We provide leasing of our equipment and 
complementary third-party products primarily through our channel partners and distributors, for which the income arising from 
these leases is recognized through interest income. Interest income for fiscal 2021 and 2020 was $75 million and $94 million, 
respectively, and was included in interest income in the Consolidated Statement of Operations. The net investment of our lease 
receivables  is  measured  at  the  commencement  date  as  the  gross  lease  receivable,  residual  value  less  unearned  income  and 
allowance for credit loss. For additional information, see Note 9.

Future minimum lease payments on our lease receivables as of July 31, 2021 are summarized as follows (in millions):

Fiscal Year
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: Present value of lease payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

Amount

682
556
286
144
41
1
1,710
1,632
78

Actual cash collections may differ from the contractual maturities due to early customer buyouts, refinancings, or defaults.

74

We provide financing of certain equipment through operating leases, and the amounts are included in property and equipment 
in the Consolidated Balance Sheets. Amounts relating to equipment on operating lease assets held by us and the associated 
accumulated depreciation are summarized as follows (in millions):

Operating lease assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

July 31, 2021
273
(165)
108

July 25, 2020
337
$
(198)
139

$

Our  operating  lease  income  for  fiscal  2021  and  2020  was  $151  million  and  $190  million,  respectively,  and  was  included  in 
product revenue in the Consolidated Statement of Operations.

Minimum future rentals on noncancelable operating leases as of July 31, 2021 are summarized as follows (in millions):

Fiscal Year
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

Amount

49
24
6
1
80

9.  Financing Receivables 

(a)  Financing Receivables

Financing receivables primarily consist of lease receivables, loan receivables, and financed service contracts. Lease receivables 
represent  sales-type  leases  resulting  from  the  sale  of  Cisco’s  and  complementary  third-party  products  and  are  typically 
collateralized by a security interest in the underlying assets. Lease receivables consist of arrangements with terms of four years 
on average. Loan receivables represent financing arrangements related to the sale of our hardware, software, and services, which 
may include additional funding for other costs associated with network installation and integration of our products and services. 
Loan  receivables  have  terms  of  three  years  on  average.  Financed  service  contracts  include  financing  receivables  related  to 
technical support and advanced services. Revenue related to the technical support services is typically deferred and included in 
deferred service revenue and is recognized ratably over the period during which the related services are to be performed, which 
typically ranges from one year to three years.

A summary of our financing receivables is presented as follows (in millions):

Financed Service
Contracts

Total

$

$

$

$

2,453
—
—
(3)
2,450

1,228
1,222
2,450

$

$

$

$

9,366
103
(78)
(127)
9,264

4,380
4,884
9,264

July 31, 2021
Gross . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Residual value  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Lease
Receivables
1,710
103
(78)
(38)
1,697

Loan
Receivables
5,203
$
—
—
(86)
5,117

$

Reported as:

Current  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Noncurrent  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

780
917
1,697

$

$

2,372
2,745
5,117

75

July 25, 2020
Gross  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Residual value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Lease
Receivables
2,127
123
(114)
(48)
2,088

Loan
Receivables
5,937
$
—
—
(81)
5,856

$

Reported as:

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Noncurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

918
1,170
2,088

$

$

2,692
3,164
5,856

(b)  Credit Quality of Financing Receivables

Financed Service
Contracts

$

$

$

$

2,830
—
—
(9)
2,821

1,441
1,380
2,821

$

$

$

$

Total
10,894
123
(114)
(138)
10,765

5,051
5,714
10,765

Gross financing receivables  (1) categorized by our internal credit risk rating by period of origination as of July 31, 2021 are 
summarized as follows (in millions):

Internal Credit Risk Rating
Lease Receivables:

July 29,
2017

July 28,
2018

Prior

Fiscal Year
July 27,
2019

July 25,
2020

July 31,
2021

Total

1 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
5 to 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Lease Receivables . . . . . . . . . . . . . . . . . . . . . . $

2 $
1
—

3 $

20 $
17
2
39 $

100 $
65
6
171 $

168 $
187
12
367 $

282 $
285
23
590 $

227 $
231
4

799
786
47
462 $ 1,632

Loan Receivables:

1 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
5 to 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Loan Receivables  . . . . . . . . . . . . . . . . . . . . . . $

4 $

—
1
5 $

86 $
19
2
107 $

134 $
75
4
213 $

577 $
202
50

990 $ 1,552 $ 3,343
1,726
925
505
134
34
43
829 $ 1,538 $ 2,511 $ 5,203

Financed Service Contracts:

1 to 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $
5 to 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 and Higher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—
—

Total Financed Service Contracts. . . . . . . . . . . . . . $ — $

38 $
6
—
44 $

26 $
26
1
53 $

106 $
105
6
217 $

252 $ 1,053 $ 1,475
959
520
302
19
5
7
561 $ 1,578 $ 2,453

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

8 $

190 $

437 $ 1,413 $ 2,689 $ 4,551 $ 9,288

(1) Lease receivables calculated as gross lease receivables, excluding residual value, less unearned income.

The following table summarizes our gross receivables categorized by our internal credit risk rating as of July 25, 2020 and was 
not restated to reflect the impact of adoption of the accounting standards update on Credit Losses on Financial Instruments:

July 25, 2020
Lease receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Loan receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financed service contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

INTERNAL CREDIT RISK RATING

1 to 4

5 to 6

7 and Higher

Total

992 $

3,808
1,645
6,445 $

952 $

1,961
1,153
4,066 $

69 $
168
32
269 $

2,013
5,937
2,830
10,780

76

The following tables present the aging analysis of gross receivables as of July 31, 2021 and July 25, 2020 (in millions):

DAYS PAST DUE
(INCLUDES BILLED AND UNBILLED)

July 31, 2021
Lease receivables  . . . . . . . .  $
Loan receivables. . . . . . . . . 
Financed service contracts  

Total . . . . . . . . . . . . . . . .  $

61 - 90

91+

Total 
Past Due

Current

Total

120+ Still 
Accruing

Nonaccrual 
Financing 
Receivables

31 - 60

21 $
71
18
110 $

17 $
17
13
47 $

29 $
35
18
82 $

67 $

123
49
239 $

1,565 $
5,080
2,404
9,049 $

1,632 $
5,203
2,453
9,288 $

1 $
4
3
8 $

DAYS PAST DUE
(INCLUDES BILLED AND UNBILLED)

July 25, 2020
Lease receivables . . . . . . . . . . . . . . . .  $
Loan receivables  . . . . . . . . . . . . . . . . 
Financed service contracts  . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . .  $

61 - 90

91+

Total 
Past Due

Current

Total

Nonaccrual 
Financing 
Receivables

31 - 60

29 $
129
69
227 $

47 $
78
75
200 $

48 $
78
124
250 $

124 $
285
268
677 $

1,889 $
5,652
2,562
10,103 $

2,013 $
5,937
2,830
10,780 $

Impaired 
Financing 
Receivables
26
33
3
62

33 $
33
3
69 $

Impaired 
Financing 
Receivables
43
65
4
112

43 $
65
4
112 $

Past due financing receivables are those that are 31 days or more past due according to their contractual payment terms. The data 
in the preceding tables is presented by contract, and the aging classification of each contract is based on the oldest outstanding 
receivable, and therefore past due amounts also include unbilled and current receivables within the same contract.

As of July 25, 2020, we had financing receivables of $67 million, net of unbilled or current receivables, that were greater than 
120 days plus past due but remained on accrual status as they are well secured and in the process of collection.

(c)  Allowance for Credit Loss Rollforward

The allowances for credit loss and the related financing receivables are summarized as follows (in millions):

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

Loan 
Receivables
81
$
(12)
(1)
18
86

$

Loan 
Receivables
71
$
32
(19)
(3)
81

$

$

$

9
(5)
—
(1)
3

$

$

9
1
—
(1)
9

Total

138
(27)
(2)
18
127

Total

126
38
(22)
(4)
138

$

$

$

$

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

Allowance for credit loss as of July 25, 2020 . . . . . . . . . . . . . . . . . . . . . $
Provisions (benefits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss as of July 31, 2021  . . . . . . . . . . . . . . . . . . . . . $

Lease 
Receivables
48
(10)
(1)
1
38

Allowance for credit loss as of July 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . $
Provisions (benefits)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss as of July 25, 2020 . . . . . . . . . . . . . . . . . . . . . . . $

Lease 
Receivables
46
5
(3)
—
48

77

Allowance for credit loss as of July 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . $
Provisions (benefits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit loss as of July 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . $

Lease 
Receivables
135
(54)
(14)
(21)
46

10.  Available-for-Sale Debt and Equity Investments

(a)  Summary of Available-for-Sale Debt Investments

The following tables summarize our available-for-sale debt investments (in millions):

CREDIT LOSS ALLOWANCES
Financed Service 
Contracts

Loan 
Receivables
60
$
11
—
—
71

$

$

$

10
27
(28)
—
9

$

$

Total

205
(16)
(42)
(21)
126

July 31, 2021

U.S. government securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
U.S. government agency securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Non-U.S. government and agency securities . . . . . . . . . . . . . . . . . . . . . . 
Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
U.S. agency mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Certificates of deposit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 14,978 $

July 25, 2020

U.S. government securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
U.S. government agency securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
U.S. agency mortgage-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Certificates of deposit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 17,163 $

Amortized 
Cost
1,773 $
152
3
8,727
2,838
1,190
295

Amortized 
Cost
2,614 $
110
11,549
1,987
727
176

Gross 
Unrealized 
Gains

Gross 
Unrealized 
and Credit 
Losses

21 $
—
—
213
34
—
—
268 $

— $
—
—
(30)
(10)
—
—
(40) $

Fair 
Value

1,794
152
3
8,910
2,862
1,190
295
15,206

Gross 
Unrealized 
Gains

Gross 
Unrealized 
Losses

Fair 
Value

71 $
—
334
49
—
—
454 $

— $
—
(6)
(1)
—
—
(7) $

2,685
110
11,877
2,035
727
176
17,610

The following table presents the gross realized gains and gross realized losses related to available-for-sale debt investments 
(in millions):

Years Ended
Gross realized gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Gross realized losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 31, 2021
55
(2)
53

July 25, 2020
70
$
(28)
42

$

July 27, 2019
17
$
(30)
(13)

$

78

The  following  tables  present  the  breakdown  of  the  available-for-sale  debt  investments  with  gross  unrealized  losses  and  the 
duration that those losses had been unrealized at July 31, 2021 and July 25, 2020 (in millions):

July 31, 2021

UNREALIZED LOSSES 
LESS THAN 12 MONTHS

UNREALIZED LOSSES 
12 MONTHS OR GREATER

TOTAL

Gross  
Unrealized  
Losses

Fair Value

Gross  
Unrealized  
Losses

Fair Value

Gross 
Unrealized  
Losses

Fair Value

U.S. government securities  . . . . . . . . . . . . . . $
U.S. government agency securities . . . . . . . .
Corporate debt securities  . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . .
Commercial paper  . . . . . . . . . . . . . . . . . . . . .

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

468 $
26
1,086
1,293
37
2,910 $

— $
—
(5)
(10)
—
(15) $

— $
—
6
13
—
19 $

— $
—
—
—
—
— $

468 $
26
1,092
1,306
37
2,929 $

—
—
(5)
(10)
—
(15)

July 25, 2020

UNREALIZED LOSSES 
LESS THAN 12 MONTHS

UNREALIZED LOSSES 
12 MONTHS OR GREATER

TOTAL

 Gross 
Unrealized  
Losses

Fair Value

 Gross  
Unrealized  
Losses

Fair Value

Gross 
Unrealized  
Losses

Fair Value

U.S. government agency securities  . . . . . . . . . $
Corporate debt securities . . . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

33 $

1,060
265
1,358 $

— $
(6)
(1)
(7) $

— $
3
—

3 $

— $
—
—
— $

33 $

1,063
265
1,361 $

—
(6)
(1)
(7)

The following table summarizes the maturities of our available-for-sale debt investments as of July 31, 2021 (in millions):

Within 1 year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
After 1 year through 5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
After 5 years through 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
After 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mortgage-backed securities with no single maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortized Cost
$

4,981 $
6,517
637
5
2,838
14,978 $

Fair Value

4,976
6,677
685
6
2,862
15,206

$

Actual maturities may differ from the contractual maturities because borrowers may have the right to call or prepay certain 
obligations.

(b)  Summary of Equity Investments

We  recognized  a  net  unrealized  gain  during  fiscal  2021  on  our  marketable  securities  still  held  as  of  the  reporting  date  of 
$8 million. Our net adjustments to non-marketable equity securities measured using the measurement alternative still held was 
a net gain of $39 million and a net loss of $13 million for fiscal 2021 and 2020, respectively. We held equity interests in certain 
private equity funds of $0.9 billion and $0.7 billion as of July 31, 2021 and July 25, 2020, respectively, which are accounted for 
under the NAV practical expedient.

In the ordinary course of business, we have investments in privately held companies and provide financing to certain customers. 
These  privately  held  companies  and  customers  are  evaluated  for  consolidation  under  the  variable  interest  or  voting  interest 
entity models. We evaluate on an ongoing basis our investments in these privately held companies and our customer financings, 
and have determined that as of July 31, 2021, there were no significant variable interest or voting interest entities required to be 
consolidated in our Consolidated Financial Statements.

As of July 31, 2021, the carrying value of our investments in privately held companies was $1.5 billion. Of the total carrying 
value of our investments in privately held companies as of July 31, 2021, $0.9 billion of such investments are considered to be 
in variable interest entities which are unconsolidated. We have total funding commitments of $0.2 billion related to privately 
held investments, some of which may be based on the achievement of certain agreed-upon milestones, and some of which are 
required to be funded on demand. The carrying value of these investments and the additional funding commitments collectively 
represent our maximum exposure related to privately held investments.

79

11.  Fair Value

(a)  Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities measured at fair value on a recurring basis were as follows (in millions):

JULY 31, 2021  
FAIR VALUE MEASUREMENTS
Total  
Balance

Level 1

Level 2

JULY 25, 2020 
FAIR VALUE MEASUREMENTS

Level 1

Level 2

Level 3

Total  
Balance

Assets:
Cash equivalents:

Money market funds  . . . . . . . . . . . . . . . . . . . $
Commercial paper  . . . . . . . . . . . . . . . . . . . . .
U.S. government securities  . . . . . . . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . .

5,694 $
—
—
—

— $
114
300
—

5,694 $
114
300
—

9,687 $
—
—
—

— $
—
—
8

Available-for-sale debt investments:

U.S. government securities  . . . . . . . . . . . . . .
U.S. government agency securities  . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . .
U.S. agency mortgage-backed securities . . . .
Non-U.S. government agency securities . . . .
Commercial paper  . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit  . . . . . . . . . . . . . . . . . .

Equity investments:

—
—
—
—
—
—
—

1,794
152
8,910
2,862
3
1,190
295

1,794
152
8,910
2,862
3
1,190
295

Marketable equity securities  . . . . . . . . . . . . .

137

—

137

Other assets:

Money market funds  . . . . . . . . . . . . . . . . . . .
Derivative assets  . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Liabilities:

750
—

—
126
6,581 $ 15,746 $ 22,327 $

750
126

2,685
—
—
110
— 11,877
2,035
—
—
—
727
—
176
—

—

—
—

—

—
190

9,687 $ 17,808 $

— $
—
—
—

9,687
—
—
8

2,685
—
—
110
— 11,877
2,035
—
—
—
727
—
176
—

—

—

—
—
191
1
1 $ 27,496

Derivative liabilities. . . . . . . . . . . . . . . . . . . . $
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

— $
— $

20 $
20 $

20 $
20 $

— $
— $

10 $
10 $

— $
— $

10
10

Level 1 marketable securities are determined by using quoted prices in active markets for identical assets. Level 2 available-
for-sale debt investments are priced using quoted market prices for similar instruments or nonbinding market prices that are 
corroborated by observable market data. Our derivative instruments are primarily classified as Level 2, as they are not actively 
traded and are valued using pricing models that use observable market inputs. We did not have any transfers between Level 1 and 
Level 2 fair value measurements during the periods presented. Level 3 assets include certain derivative instruments, the values 
of which are determined based on discounted cash flow models using inputs that we could not corroborate with market data.

(b)  Assets Measured at Fair Value on a Nonrecurring Basis

The  carrying  value  of  our  non-marketable  equity  securities  measured  using  the  measurement  alternative  recorded  to  fair 
value on a non-recurring basis is adjusted for observable transactions for identical or similar investments of the same issuer 
or impairment. These securities are classified as Level 3 in the fair value hierarchy because we estimate the value based on 
valuation methods using the observable transaction price at the transaction date and other unobservable inputs such as volatility, 
rights, and obligations of the securities we hold.

(c)  Other Fair Value Disclosures

The  fair  value  of  our  short-term  loan  receivables  and  financed  service  contracts  approximates  their  carrying  value  due  to 
their  short  duration.  The  aggregate  carrying  value  of  our  long-term  loan  receivables  and  financed  service  contracts  as  of 
July 31, 2021 and July 25, 2020 was $4.0 billion and $4.5 billion, respectively. The estimated fair value of our long-term loan 

80

receivables  and  financed  service  contracts  approximates  their  carrying  value.  We  use  significant  unobservable  inputs  in 
determining discounted cash flows to estimate the fair value of our long-term loan receivables and financed service contracts, 
and therefore they are categorized as Level 3.

As of July 31, 2021 and July 25, 2020, the estimated fair value of our short-term debt approximates its carrying value due to the 
short maturities. As of July 31, 2021, the fair value of our senior notes was $13.7 billion, with a carrying amount of $11.5 billion. 
This compares to a fair value of $17.4 billion and a carrying amount of $14.6 billion as of July 25, 2020. The fair value of the 
senior notes was determined based on observable market prices in a less active market and was categorized as Level 2 in the 
fair value hierarchy.

12.  Borrowings 

(a)  Short-Term Debt

The following table summarizes our short-term debt (in millions, except percentages):

Current portion of long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

2,508

1.75%  $

3,005

Amount

Effective Rate

Amount

Effective Rate
2.07%

July 31, 2021

July 25, 2020

We have a short-term debt financing program of up to $10.0 billion through the issuance of commercial paper notes. We use the 
proceeds from the issuance of commercial paper notes for general corporate purposes. We had no commercial paper outstanding 
as of July 31, 2021 and July 25, 2020.

The effective rates for the short- and long-term debt include the interest on the notes, the accretion of the discount, the issuance 
costs, and, if applicable, adjustments related to hedging.

(b)  Long-Term Debt

The following table summarizes our long-term debt (in millions, except percentages):

Maturity Date

Amount 

Effective Rate 

Amount

Effective Rate 

July 31, 2021

July 25, 2020

Senior notes:

Fixed-rate notes:

June 15, 2022

2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2021
2.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2021
1.85%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2021
3.00%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.60%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2023
2.20%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2023
3.625%  . . . . . . . . . . . . . . . . . . . . . . . . . . . March 4, 2024
3.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 15, 2025
2.95%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 28, 2026
2.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . September 20, 2026
5.90%  . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 15, 2039
January 15, 2040
5.50%  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . .
Unaccreted discount/issuance costs  . . . . . . . . . .
Hedge accounting fair value adjustments . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . .

Reported as:
Short-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . .
Total  . . . . . . . . . . . . . . . . . . . . . . . . . .

$

—
—
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
11,500
(80)
106
$ 11,526

$

2,508
9,018
$ 11,526

— $
—
1.90%
1.13%
2.68%
2.27%
1.00%
1.29%
3.01%
2.55%
6.11%
5.67%

2,500
500
2,000
500
500
750
1,000
500
750
1,500
2,000
2,000
14,500
(88)
171
$ 14,583

$

3,005
11,578
$ 14,583

2.30%
0.94%
1.90%
1.21%
2.68%
2.27%
1.06%
1.37%
3.01%
2.55%
6.11%
5.67%

81

We have entered into interest rate swaps in prior periods with an aggregate notional amount of $2.0 billion designated as fair 
value hedges of certain of our fixed-rate senior notes. These swaps convert the fixed interest rates of the fixed-rate notes to 
floating interest rates based on the LIBOR. The gains and losses related to changes in the fair value of the interest rate swaps 
substantially offset changes in the fair value of the hedged portion of the underlying debt that are attributable to the changes in 
market interest rates. For additional information, see Note 13.

Interest is payable semiannually on each class of the senior fixed-rate notes. Each of the senior fixed-rate notes is redeemable 
by us at any time, subject to a make-whole premium. The senior notes rank at par with the commercial paper notes that may be 
issued in the future pursuant to our short-term debt financing program, as discussed above under “(a) Short-Term Debt.” As of 
July 31, 2021, we were in compliance with all debt covenants.

As of July 31, 2021, future principal payments for long-term debt, including the current portion, are summarized as follows (in 
millions):

Fiscal Year
2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

Amount

2,500
500
1,750
500
750
5,500
11,500

Our $2.0 billion senior fixed-rate notes with a maturity date of September 20, 2021 were redeemed on August 20, 2021, pursuant 
to our par call redemption option. The redemption price was equal to 100% of the principal amount plus any accrued and unpaid 
interest to, but excluding, August 20, 2021.

(c)  Credit Facility

On May 13, 2021, we entered into a 5-year credit agreement with certain institutional lenders that provides for a $3.0 billion 
unsecured  revolving  credit  facility  that  is  scheduled  to  expire  on  May  13,  2026.  The  credit  agreement  is  structured  as  an 
amendment and restatement of our 364-day credit agreement, which would have terminated on May 14, 2021. As of July 31, 
2021, we were in compliance with the required interest coverage ratio and the other covenants, and we had not borrowed any 
funds under the credit agreement.

Any advances under the 5-year credit agreement will accrue interest at rates that are equal to, based on certain conditions, either 
(a) with respect to loans in U.S. dollars, (i) LIBOR or (ii) the Base Rate (to be defined as the highest of (x) the Bank of America 
prime rate, (y) the Federal Funds rate plus 0.50% and (z) a daily rate equal to one-month LIBOR plus 1.0%), (b) with respect to 
loans in Euros, EURIBOR, (c) with respect to loans in Yen, TIBOR and (d) with respect to loans in Pounds Sterling, SONIA 
plus a credit spread adjustment, plus a margin that is based on our senior debt credit ratings as published by Standard & Poor’s 
Financial Services, LLC and Moody’s Investors Service, Inc., provided that in no event will the interest rate be less than 0.0%. 
We will pay a quarterly commitment fee during the term of the 5-year credit agreement which may vary depending on our senior 
debt credit ratings. In addition, the 5-year credit agreement incorporates certain sustainability-linked metrics. Specifically, our 
applicable interest rate and commitment fee are subject to upward or downward adjustments if we achieve, or fail to achieve, 
certain specified targets based on two key performance indicator metrics: (i) social impact and (ii) foam reduction. We may also, 
upon the agreement of either the then-existing lenders or additional lenders not currently parties to the agreement, increase the 
commitments under the credit facility by up to an additional $2.0 billion and, at our option, extend the maturity of the facility 
for an additional year up to two times. The credit agreement requires that we comply with certain covenants, including that we 
maintain an interest coverage ratio as defined in the agreement.

82

13.  Derivative Instruments

(a)  Summary of Derivative Instruments

We use derivative instruments primarily to manage exposures to foreign currency exchange rate, interest rate, and equity price 
risks. Our primary objective in holding derivatives is to reduce the volatility of earnings and cash flows associated with changes 
in foreign currency exchange rates, interest rates, and equity prices. Our derivatives expose us to credit risk to the extent that 
the counterparties may be unable to meet the terms of the agreement. We do, however, seek to mitigate such risks by limiting 
our counterparties to major financial institutions and requiring collateral in certain cases. In addition, the potential risk of loss 
with any one counterparty resulting from this type of credit risk is monitored. Management does not expect material losses as 
a result of defaults by counterparties.

The fair values of our derivative instruments and the line items on the Consolidated Balance Sheets to which they were recorded 
are summarized as follows (in millions):

DERIVATIVE ASSETS
July 31,
2021

Balance Sheet Line Item

July 25,
2020

DERIVATIVE LIABILITIES

Balance Sheet Line Item

July 31,
2021

July 25,
2020

Derivatives designated as hedging instruments:

Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other current assets
Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other assets
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . .  Other current assets
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . .  Other assets
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Derivatives not designated as hedging instruments:

Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other current assets
Foreign currency derivatives . . . . . . . . . . . . . . . . . . . .  Other assets
Equity derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Other assets
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

14 $
1
9
99
123

3
—
—
3
126 $

$

7 Other current liabilities
— Other long-term liabilities
6 Other current liabilities
169 Other long-term liabilities
182

8 Other current liabilities
— Other long-term liabilities
1 Other long-term liabilities
9
191

$

3 $
—
—
—
3

16
1
—
17
20 $

2
—
—
—
2

8
—
—
8
10

The following amounts were recorded on the Consolidated Balance Sheets related to cumulative basis adjustments for our fair 
value hedges (in millions):

CARRYING AMOUNT OF THE  
HEDGED ASSETS/  
(LIABILITIES)

CUMULATIVE AMOUNT OF  
FAIR VALUE HEDGING  
ADJUSTMENT INCLUDED IN  
THE CARRYING AMOUNT OF  
THE HEDGED ASSETS/  
LIABILITIES

Balance Sheet Line Item of Hedged Item
Short-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
$
$

(508) $
(1,594) $

(506) $
(2,159) $

July 25, 2020

July 31, 2021

July 25, 2020
(6)
(165)

(9) $
(97) $

The  effect  of  derivative  instruments  designated  as  fair  value  hedges,  recognized  in  interest  and  other  income  (loss),  net  is 
summarized as follows (in millions):

Interest rate derivatives:

Hedged items  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Derivatives designated as hedging instruments  . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

$

65
(67)

(2) $

(98) $
101
3

$

(138)
145
7

GAINS (LOSSES) FOR
THE YEARS ENDED
July 25, 2020

July 27, 2019

July 31, 2021

83

The effect on the Consolidated Statements of Operations of derivative instruments not designated as hedges is summarized as 
follows (in millions):

Derivatives Not Designated as Hedging Instruments
Foreign currency derivatives  . . . . . . . . . . . . . . . . . . . . . . . .   Other income (loss), net
Total return swaps—deferred compensation . . . . . . . . . . . .  Operating expenses and other
Equity derivatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Other income (loss), net

Line Item in Statements of Operations

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

The notional amounts of our outstanding derivatives are summarized as follows (in millions):

GAINS (LOSSES) FOR 
THE YEARS ENDED
July 25,
2020

July 27,
2019

$ (5) $ (60)
5
3
$ (52 )

15
9
$ 19

$

July 31,
2021
2
157
20
$ 179

Foreign currency derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Interest rate derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total return swaps—deferred compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
4,139
2,000
730
6,869

$

July 25, 2020
4,315
$
2,500
580
7,395

$

(b)  Offsetting of Derivative Instruments

We present our derivative instruments at gross fair values in the Consolidated Balance Sheets. However, our master netting 
and other similar arrangements with the respective counterparties allow for net settlement under certain conditions, which are 
designed to reduce credit risk by permitting net settlement with the same counterparty. As of July 31, 2021 and July 25, 2020, the 
potential effects of these rights of set-off associated with the derivative contracts would be a reduction to both derivative assets 
and derivative liabilities of $17 million and $10 million, respectively.

To further limit credit risk, we also enter into collateral security arrangements related to certain derivative instruments whereby 
cash is posted as collateral between the counterparties based on the fair market value of the derivative instrument. Under these 
collateral security arrangements, the net cash collateral received as of July 31, 2021 and July 25, 2020 was $109 million and $173 
million, respectively. Including the effects of collateral, this results in a net derivative liability of $3 million and a net derivative 
asset of $8 million as of July 31, 2021 and July 25, 2020, respectively.

(c)  Foreign Currency Exchange Risk

We conduct business globally in numerous currencies. Therefore, we are exposed to adverse movements in foreign currency 
exchange rates. To limit the exposure related to foreign currency changes, we enter into foreign currency contracts. We do not 
enter into such contracts for speculative purposes.

We hedge forecasted foreign currency transactions related to certain revenues, operating expenses and service cost of sales 
with currency options and forward contracts. These currency options and forward contracts, designated as cash flow hedges, 
generally have maturities of less than 24 months. The derivative instrument’s gain or loss is initially reported as a component of 
AOCI and subsequently reclassified into earnings when the hedged exposure affects earnings. During the fiscal years presented, 
we did not discontinue any cash flow hedges for which it was probable that a forecasted transaction would not occur.

We enter into foreign exchange forward and option contracts to reduce the short-term effects of foreign currency fluctuations 
on assets and liabilities such as foreign currency receivables, long-term customer financings and payables. These derivatives 
are  not  designated  as  hedging  instruments.  Gains  and  losses  on  the  contracts  are  included  in  other  income  (loss),  net,  and 
substantially offset foreign exchange gains and losses from the remeasurement of intercompany balances, other current assets, 
or liabilities denominated in currencies other than the functional currency of the reporting entity.

We hedge certain net investments in our foreign operations with forward contracts to reduce the effects of foreign currency 
fluctuations on our net investment in those foreign subsidiaries. These derivative instruments generally have maturities of up 
to six months.

84

(d) 

Interest Rate Risk

We hold interest rate swaps designated as fair value hedges related to fixed-rate senior notes that are due in fiscal 2022 through 
2025. Under these interest rate swaps, we receive fixed-rate interest payments and make interest payments based on LIBOR 
plus a fixed number of basis points. The effect of such swaps is to convert the fixed interest rates of the senior fixed-rate notes 
to floating interest rates based on LIBOR. The gains and losses related to changes in the fair value of the interest rate swaps are 
included in interest expense and substantially offset changes in the fair value of the hedged portion of the underlying debt that 
are attributable to the changes in market interest rates.

(e)  Equity Price Risk

We hold marketable equity securities in our portfolio that are subject to price risk. To diversify our overall portfolio, we also hold 
equity derivatives that are not designated as accounting hedges. The change in the fair value of each of these investment types 
are included in other income (loss), net.

We are also exposed to variability in compensation charges related to certain deferred compensation obligations to employees. 
Although not designated as accounting hedges, we utilize derivatives such as total return swaps to economically hedge this 
exposure and offset the related compensation expense.

14.  Commitments and Contingencies

(a)  Purchase Commitments with Contract Manufacturers and Suppliers

We purchase components from a variety of suppliers and use several contract manufacturers to provide manufacturing services 
for our products. During the normal course of business, in order to manage manufacturing lead times and help ensure adequate 
component supply, we enter into agreements with contract manufacturers and suppliers that either allow them to procure inventory 
based upon criteria as defined by us or establish the parameters defining our requirements. A significant portion of our reported 
purchase commitments arising from these agreements consists of firm, noncancelable, and unconditional commitments. Certain 
of these purchase commitments with contract manufacturers and suppliers relate to arrangements to secure long-term supply 
and pricing for certain product components for multi-year periods. In certain instances, these agreements allow us the option to 
cancel, reschedule, and adjust our requirements based on our business needs prior to firm orders being placed.

The following table summarizes our purchase commitments with contract manufacturers and suppliers (in millions):

Commitments by Period
Less than 1 year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
1 to 3 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
3 to 5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 
2021
6,903
1,806
1,545
$ 10,254

July 25, 
2020
3,994
412
—
4,406

$

$

We record a liability for firm, noncancelable, and unconditional purchase commitments for quantities in excess of our future 
demand forecasts consistent with the valuation of our excess and obsolete inventory. As of July 31, 2021 and July 25, 2020, the 
liability for these purchase commitments was $151 million and $141 million, respectively, and was included in other current 
liabilities. The provision for the liability related to purchase commitments with contract manufacturers and suppliers was $76 
million, $139 million, and $95 million in fiscal 2021, 2020, and 2019, respectively.

(b)  Other Commitments

In  connection  with  our  acquisitions,  we  have  agreed  to  pay  certain  additional  amounts  contingent  upon  the  achievement  of 
certain agreed-upon technology, development, product, or other milestones or upon the continued employment with Cisco of 
certain employees of the acquired entities.

The following table summarizes the compensation expense related to acquisitions (in millions):

Compensation expense related to acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

262 $

July 31, 2021

July 25, 2020

July 27, 2019
313

214 $

As of July 31, 2021, we estimated that future cash compensation expense of up to $719 million may be required to be recognized 
pursuant to the applicable business combination agreements.

85

We also have certain funding commitments, primarily related to our privately held investments, some of which are based on 
the  achievement  of  certain  agreed-upon  milestones,  and  some  of  which  are  required  to  be  funded  on  demand.  The  funding 
commitments were $0.2 billion and $0.3 billion as of July 31, 2021 and July 25, 2020, respectively.

(c)  Product Warranties

The following table summarizes the activity related to the product warranty liability (in millions):

Balance at beginning of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
Provisions for warranties issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Adjustments for pre-existing warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Acquisitions and divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Balance at end of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

July 31, 2021
331
496
—
(491)
—
336

July 25, 2020
342
$
561
(8)
(564)
—
331

$

July 27, 2019
359
$
600
(12)
(603)
(2)
342

$

We accrue for warranty costs as part of our cost of sales based on associated material product costs, labor costs for technical 
support staff, and associated overhead. Our products are generally covered by a warranty for periods ranging from 90 days to 
five years, and for some products we provide a limited lifetime warranty.

(d)  Financing and Other Guarantees

In the ordinary course of business, we provide financing guarantees for various third-party financing arrangements extended 
to channel partners and end-user customers. Payments under these financing guarantee arrangements were not material for the 
periods presented.

Channel  Partner  Financing  Guarantees  We  facilitate  arrangements  for  third-party  financing  extended  to  channel  partners, 
consisting  of  revolving  short-term  financing,  with  payment  terms  generally  ranging  from  60  to  90  days.  These  financing 
arrangements facilitate the working capital requirements of the channel partners, and, in some cases, we guarantee a portion of 
these arrangements. The volume of channel partner financing was $26.7 billion, $26.9 billion, and $29.6 billion in fiscal 2021, 
2020, and 2019, respectively. The balance of the channel partner financing subject to guarantees was $1.3 billion and $1.1 billion 
as of July 31, 2021 and July 25, 2020, respectively.

End-User Financing Guarantees  We also provide financing guarantees for third-party financing arrangements extended to end- 
user customers related to leases and loans, which typically have terms of up to three years. The volume of financing provided by 
third parties for leases and loans as to which we had provided guarantees was $10 million, $9 million, and $14 million in fiscal 
2021, 2020, and 2019, respectively.

Financing Guarantee Summary  The aggregate amounts of financing guarantees outstanding at July 31, 2021 and July 25, 2020, 
representing  the  total  maximum  potential  future  payments  under  financing  arrangements  with  third  parties  along  with  the 
related deferred revenue, are summarized in the following table (in millions):

Maximum potential future payments relating to financing guarantees:

Channel partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
End user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $

Deferred revenue associated with financing guarantees:

Channel partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
End user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $
$
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

155
5
160

$

$

(16) $
(5)
(21) $
$
139

198
9
207

(19)
(9)
(28)
179

July 31, 2021

July 25, 2020

(e) 

Indemnifications

In the normal course of business, we have indemnification obligations to other parties, including customers, lessors, and parties 
to other transactions with us, with respect to certain matters. We have agreed to indemnify against losses arising from a breach 
of representations or covenants or out of intellectual property infringement or other claims made against certain parties. These 
agreements may limit the time or circumstances within which an indemnification claim can be made and the amount of the 
claim.

86

 
 
It is not possible to determine the maximum potential amount for claims made under the indemnification obligations discussed 
in this section (e) due to uncertainties in the litigation process, coordination with and contributions by other parties and the 
defendants  in  these  cases,  and  the  unique  facts  and  circumstances  involved  in  each  particular  case  and  agreement.  We  are 
unable to reasonably estimate the ultimate outcome of the cases discussed below in this section (e), but we do not believe that 
any potential indemnity liability would be material, and historically, indemnity payments made by us have not had a material 
effect on our Consolidated Financial Statements.

We were asked to indemnify certain of our service provider customers that were subject to patent infringement claims asserted 
by ChanBond, LLC (“ChanBond”) in federal court in Delaware on September 21, 2015. All of the service provider customer 
defendants  entered  into  an  agreement  to  resolve  ChanBond’s  claims.  We  resolved  the  service  providers’  indemnity  claims, 
effective July 7, 2021, for an amount that did not have a material effect on our Consolidated Financial Statements.

Verizon Communications Inc. requested that we indemnify it and seven of its subsidiaries (collectively, “Verizon”) for a subset of 
the patent infringement claims asserted by Huawei Technologies Co. Ltd. (“Huawei”) in lawsuits filed against Verizon on February 
5, 2020, in the United States District Court for the Eastern District of Texas (“E.D. Tex”) and the United States District Court for the 
Western District of Texas (“W.D. Tex”). Huawei and Verizon reached a confidential settlement agreement and Huawei dismissed 
both the E.D. Tex and W.D. Tex cases. Verizon indicated that they no longer are seeking indemnity contribution from us.

We  have  been  asked  by  seven  of  our  customers  to  indemnify  them  in  connection  with  patent  infringement  claims  asserted 
against them by Estech Systems, Inc. (“Estech”) in the E.D. Tex and W.D. Tex courts between April 24, 2020 and August 25, 
2020. Estech alleges that the customer defendants infringe three patents generally related to IP telephony by using collaboration 
technology from us and other providers. Estech is seeking monetary damages from the customer defendants. The first E.D. Tex 
case against one of the customer defendants is scheduled for trial on October 4, 2021, and the W.D. Tex cases are set for trial on 
December 7, 2021 and April 1, 2022. We believe the customer defendants have strong defenses and do not believe our indemnity 
obligations, if any, would have a material effect on our Consolidated Financial Statements.

In addition, we have entered into indemnification agreements with our officers and directors, and our Amended and Restated 
Bylaws contain similar indemnification obligations to our agents.

(f)  Legal Proceedings

Brazil  Brazilian authorities have investigated our Brazilian subsidiary and certain of its former employees, as well as a Brazilian 
importer of our products, and its affiliates and employees, relating to alleged evasion of import taxes and alleged improper 
transactions  involving  the  subsidiary  and  the  importer.  Brazilian  tax  authorities  have  assessed  claims  against  our  Brazilian 
subsidiary based on a theory of joint liability with the Brazilian importer for import taxes, interest, and penalties. In addition to 
claims asserted by the Brazilian federal tax authorities in prior fiscal years, tax authorities from the Brazilian state of Sao Paulo 
have asserted similar claims on the same legal basis in prior fiscal years.

The asserted claims by Brazilian federal tax authorities are for calendar years 2003 through 2007, and the asserted claims by the 
tax authorities from the state of Sao Paulo are for calendar years 2005 through 2007. The total asserted claims by Brazilian state 
and federal tax authorities aggregate to $155 million for the alleged evasion of import and other taxes, $771 million for interest, 
and $384 million for various penalties, all determined using an exchange rate as of July 31, 2021.

We have completed a thorough review of the matters and believe the asserted claims against our Brazilian subsidiary are without 
merit, and we are defending the claims vigorously. While we believe there is no legal basis for the alleged liability, due to the 
complexities and uncertainty surrounding the judicial process in Brazil and the nature of the claims asserting joint liability with 
the importer, we are unable to determine the likelihood of an unfavorable outcome against our Brazilian subsidiary and are 
unable to reasonably estimate a range of loss, if any. We do not expect a final judicial determination for several years.

China  We are investigating allegations of a self-enrichment scheme involving now-former employees in China. Some of those 
employees are also alleged to have made or directed payments from the funds they received to various third parties, including 
employees of state-owned enterprises. We voluntarily disclosed this investigation to the Department of Justice (“DOJ”) and 
Securities and Exchange Commission (“SEC”). We take such allegations very seriously and we are providing results of our 
investigation to the DOJ and SEC. While the outcome of our investigation is currently not determinable, we do not expect that 
it will have a material adverse effect on our Consolidated Financial Statements.

SRI International  On September 4, 2013, SRI International, Inc. (“SRI”) asserted patent infringement claims against us in the 
U.S. District Court for the District of Delaware (“D. Del.”), accusing our products and services in the area of network intrusion 
detection of infringing two patents. SRI sought monetary damages of at least a reasonable royalty and enhanced damages. On 
May 12, 2016, a jury returned a verdict finding willful infringement. The jury awarded SRI damages of $24 million. On May 25, 
2017, the district court awarded SRI enhanced damages and attorneys’ fees, entered judgment in the new amount of $57 million, 
and ordered an ongoing royalty of 3.5% through the expiration of the patents in 2018. We appealed to the United States Court 
of Appeals for the Federal Circuit (“Federal Circuit”), and on July 12, 2019, the Federal Circuit vacated the enhanced damages 

87

award; vacated and remanded in part the willful infringement finding; vacated and remanded the attorneys’ fees award  for 
further proceedings; and affirmed the district court’s other findings. On April 1, 2020, the district court issued a final judgment 
on the remanded issues, finding no evidence of willful infringement and reinstating the $8 million award of attorneys’ fees. SRI 
appealed the judgment of no willful infringement to the Federal Circuit on April 3, 2020, and Cisco filed a cross-appeal on the 
attorneys’ fees award on April 9, 2020. Cisco has paid SRI $28 million, representing the portion of the judgment that the Federal 
Circuit previously affirmed, plus interest and royalties on post-verdict sales. While the remaining proceedings may result in an 
additional loss, we do not believe it would have a material effect on our Consolidated Financial Statements.

Centripetal  On February 13, 2018, Centripetal Networks, Inc. (“Centripetal”) asserted patent infringement claims against us in 
the U.S. District Court for the Eastern District of Virginia, alleging that several Cisco products and services (including Cisco’s 
Catalyst switches, ASR and ISR series routers, ASAs with FirePOWER services, and Stealthwatch products) infringe eleven 
Centripetal U.S. patents. Cisco thereafter petitioned the Patent Trial and Appeal Board (“PTAB”) of the United States Patent 
and Trademark Office (“PTO”) to review the validity of nine of the asserted patents. The PTAB instituted inter partes review 
proceedings (“IPR Proceedings”) on six asserted patents and certain claims of another asserted patent. The PTAB has issued 
Final  Written  Decisions  for  seven  patents  in  the  instituted  IPR  Proceedings,  and  all  claims  of  five  patents  have  been  found 
unpatentable and several of the claims of the other two patents have been found unpatentable. Centripetal appealed the PTAB’s 
findings of unpatentability to the Federal Circuit. The Federal Circuit affirmed the PTAB’s findings of unpatentability as to 
three of the patents on March 10, 2021, and affirmed the PTAB’s findings of unpatentability as to the remaining four patents on 
May 11, 2021. On August 9, 2021, Centripetal filed a writ of certiorari seeking the U.S. Supreme Court’s review of the Federal 
Circuit’s affirmance of several of the PTAB’s unpatentability findings.

For  the  five  asserted  U.S.  patents  not  subject  to  the  IPR  Proceedings,  the  district  court  conducted  a  bench  trial  by 
videoconference from May 6, 2020 to June 25, 2020. On October 5, 2020, the district court issued a judgment finding validity 
and willful infringement of four of the asserted patents and non-infringement of the fifth patent. The district court awarded 
Centripetal  $1.9  billion,  comprised  of  $756  million  in  damages,  $1.1  billion  in  enhanced  damages  for  willful  infringement, 
and pre-judgment interest in the amount of $14 million. The district court declined to issue an injunction but, instead, awarded 
Centripetal a running royalty against revenue from the products found to infringe for an initial three-year term at a rate of 10%, 
with a minimum annual royalty of $168 million and a maximum annual royalty of $300 million, and for a second three-year 
term at a rate of 5%, with a minimum annual royalty of $84 million and a maximum annual royalty of $150 million. We believe 
that the district court’s findings of validity, infringement, and willful infringement, its award of damages, including enhanced 
damages, and its award of an ongoing royalty are not supported by either the law or the evidence presented at trial. We have 
appealed the district court’s judgment as to the four patents found valid and infringed to the Federal Circuit. On October 28, 
2020, by agreement of the parties, the district court stayed execution of the judgment until after resolution of any appeal in the 
matter and waived the requirement of any bond or security; accordingly, no money is currently due under the judgment.

On April 29, 2020 and April 30, 2020, Centripetal submitted complaints in the District Court of Dusseldorf in Germany against 
Cisco Systems GmbH and Cisco Systems, Inc., asserting three European patents seeking both injunctive relief and damages. 
Two of the three European patents are counterparts to two U.S. patents Centripetal asserted against us in the U.S. district court 
proceedings, one of which has been invalidated by the PTAB. On June 22, 2021, Centripetal amended one of its complaints to 
assert one additional European patent and one additional German Utility Model patent. Centripetal seeks both injunctive relief 
and damages on these newly added patents. We believe we have strong defenses.

Due to uncertainty surrounding patent litigation processes in the U.S. and Europe, however, we are unable to reasonably estimate 
the  ultimate  outcome  of  either  litigation  at  this  time.  If  we  do  not  prevail  in  either  litigation,  we  believe  that  any  damages 
ultimately assessed would not have a material effect on our Consolidated Financial Statements.

Finjan  On January 6, 2017, Finjan, Inc. (“Finjan”) asserted patent infringement claims against us in the U.S. District Court for 
the Northern District of California. On May 24, 2021, we resolved Finjan’s claims for an amount that did not have a material 
effect on our Consolidated Financial Statements.

Ramot  On June 12, 2019, Ramot at Tel Aviv University Ltd. (“Ramot”) asserted patent infringement claims against us in E.D. 
Tex, seeking damages, including enhanced damages for allegations of willful infringement, and a running royalty on future 
sales. Ramot alleges that certain Cisco optical transceiver modules and line cards infringe three patents. As of November 27, 
2020, the PTO preliminarily found all asserted claims unpatentable in ex parte reexamination proceedings. On January 13, 2021, 
the court entered an order staying the case pending the conclusion of the ex parte reexamination proceedings (“Reexamination 
Proceedings”). While we believe that we have strong non-infringement and invalidity arguments, and that Ramot’s damages 
theories are not supported by prevailing law, we are unable to reasonably estimate the ultimate outcome of this litigation at 
this time due to uncertainties in the litigation processes. If we do not prevail in court, we believe that any damages ultimately 
assessed would not have a material effect on our Consolidated Financial Statements.

On February 26, 2021, Ramot asserted patent infringement claims against Acacia Communications, Inc. (“Acacia”) (which we 
subsequently acquired) in D. Del, seeking damages, including enhanced damages for allegations of willful infringement, and a

88

running royalty on future sales. Ramot alleges that certain Acacia optical transceiver modules and integrated circuits infringe 
two of the three patents that Ramot has asserted in its E.D. Tex case. On September 3, 2021, the court stayed the case pending 
the ultimate resolution of the Reexamination Proceedings. Due to the early stage of the litigation as well as uncertainties in the 
litigation processes, we are unable, at this time, to reasonably estimate a potential range of loss, if any, or the ultimate outcome 
of this litigation.

Monarch  On January 21, 2020, Monarch Networking Solutions LLC (“Monarch”) asserted patent infringement claims against 
us in E.D. Tex alleging that certain Cisco routers and firewalls infringe three U.S. patents. On May 13, 2020, Monarch filed 
a second action against us in W.D. Tex, alleging that two factor authentication functionality in Duo and Meraki MR and MX 
access point products infringe one U.S. patent. On June 24, 2021, we resolved Monarch’s claims in both E.D. Tex and W.D. Tex 
for an amount that did not have a material effect on our Consolidated Financial Statements.

Viasat  On January 21, 2016, Viasat, Inc. (“Viasat”) filed suit against Acacia (which we subsequently acquired) in the California 
Superior Court for San Diego County (“SDSC”) seeking unpaid royalties for breach of contract and the implied covenant of good 
faith and fair dealing, and damages for trade secret misappropriation for certain products (“Viasat 1”). Acacia counterclaimed 
for patent and trade secret misappropriation, contract, and unfair competition claims. On July 17, 2019, the jury found for Viasat 
on its contract claims, and awarded Viasat $49 million for unpaid royalties through 2018. The jury further found that Acacia 
willfully misappropriated Viasat’s trade secrets and awarded Viasat $1. On Acacia’s counterclaims, the jury found for Acacia 
on its contract and trade secret claims and awarded Acacia $1. Both Acacia and Viasat have pending appeals to the California 
Court of Appeal. On November 6, 2019, Viasat filed a second suit in SDSC, alleging contract and trade secret claims for Acacia 
products sold from January 1, 2019 forward (“Viasat 2”). On February 28, 2020, the court stayed Viasat 2 pending the appeal 
in Viasat 1. On June 9, 2020, Viasat filed a third suit in SDSC (“Viasat 3”). In Viasat 3, Viasat alleges contract and trade secrets 
claims for sales of additional Acacia products. On August 11, 2020, the court stayed Viasat 3 pending the appeal in Viasat 1.

On  July  28,  2017,  Acacia  filed  suit  in  the  Commonwealth  of  Massachusetts  Superior  Court  -  Business  Litigation  Session 
against  ViaSat  alleging  claims  for  defamation,  unfair  competition,  business  torts,  and  declaratory  judgment  of  no  trade 
secret misappropriation. On April 5, 2018, ViaSat counterclaimed with contract, trade secret, and unfair competition claims 
(collectively, with Viasat 1, Viasat 2 and Viasat 3, the “Viasat Cases”). On December 13, 2018, the Massachusetts court entered 
an order staying the Massachusetts litigation, which has been extended to December 31, 2021.

While we believe Acacia has strong defenses in each of the Viasat Cases, we are unable to reasonably estimate the ultimate 
outcome of any of the Viasat Cases at this time due to uncertainties in the litigation processes. If Acacia does not prevail, we 
believe  that  any  relief  ultimately  assessed  in  any  of  the  Viasat  Cases  would  not  have  a  material  effect  on  our  Consolidated 
Financial Statements.

In addition, we are subject to other legal proceedings, claims, and litigation arising in the ordinary course of business, including 
intellectual property litigation. While the outcome of these matters is currently not determinable, we do not believe that the 
ultimate costs to resolve these matters will have a material effect on our Consolidated Financial Statements.

For additional information regarding intellectual property litigation, see “Part I, Item 1A. Risk Factors—We may be found to 
infringe on intellectual property rights of others” herein.

89

15.  Stockholders’ Equity

(a)  Cash Dividends on Shares of Common Stock

We  declared  and  paid  cash  dividends  of  $1.46,  $1.42  and  $1.36  per  common  share,  or  $6.2  billion  during  fiscal  2021  and 
$6.0 billion, on our outstanding common stock during each of fiscal 2020 and 2019.

Any future dividends will be subject to the approval of our Board of Directors.

(b)  Stock Repurchase Program

In September 2001, our Board of Directors authorized a stock repurchase program. As of July 31, 2021, the remaining authorized 
amount for stock repurchases under this program was approximately $7.9 billion with no termination date.

A summary of the stock repurchase activity under the stock repurchase program, reported based on the trade date, is summarized 
as follows (in millions, except per-share amounts):

Years Ended 
July 31, 2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
July 25, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
July 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Weighted-
Average Price 
per Share

Shares

Amount 

64 $ 
59 $
418 $

45.48 $ 
44.36 $
49.22 $

2,902
2,619
20,577

There was $25 million in stock repurchases that were pending settlement as of July 31, 2021. There was no stock repurchases 
pending settlement as of July 25, 2020. There was $40 million in stock repurchases that were pending settlement as of July 27, 
2019.

The purchase price for the shares of our stock repurchased is reflected as a reduction to stockholders’ equity.

We are required to allocate the purchase price of the repurchased shares as (i) a reduction to retained earnings or an increase to 
accumulated deficit and (ii) a reduction of common stock and additional paid-in capital.

(c)  Preferred Stock

Under  the  terms  of  our  Amended  and  Restated  Certificate  of  Incorporation,  the  Board  of  Directors  is  authorized  to  issue 
preferred stock of one or more series and, in connection with the creation of such series, to fix by resolution the designation, 
powers (including voting powers (if any)), preferences and relative, participating, optional or other special rights of such series, 
and any qualification, limitations or restrictions thereof, of the shares of such series. As of July 31, 2021, we had not issued any 
shares of preferred stock.

16.  Employee Benefit Plans

(a)  Employee Stock Incentive Plans

Stock Incentive Plan Program Description  We have one stock incentive plan: the 2005 Stock Incentive Plan (the “2005 Plan”). 
In addition, we have, in connection with our acquisitions of various companies, assumed the share-based awards granted under 
stock incentive plans of the acquired companies or issued share-based awards in replacement thereof. Share-based awards are 
designed to reward employees for their long-term contributions to us and provide incentives for them to remain with us. The 
number and frequency of share-based awards are based on competitive practices, our operating results, government regulations, 
and other factors. Our primary stock incentive plan is summarized as follows:

2005 Plan  The 2005 Plan provides for the granting of stock options, stock grants, stock units and stock appreciation rights (SARs), the 
vesting of which may be time-based or upon satisfaction of performance goals, or both, and/or other conditions. Employees (including 
employee directors and executive officers) and consultants of Cisco and its subsidiaries and affiliates and non-employee directors of 
Cisco are eligible to participate in the 2005 Plan. As of July 31, 2021, the maximum number of shares issuable under the 2005 Plan 
over its term was 790 million shares. The 2005 Plan may be terminated by our Board of Directors at any time and for any reason, and 
is currently set to terminate at the 2030 Annual Meeting unless re-adopted or extended by our stockholders prior to or on such date.

Under the 2005 Plan’s share reserve feature, a distinction is made between the number of shares in the reserve attributable to (i) stock 
options and SARs and (ii) “full value” awards (i.e., stock grants and stock units). Shares issued as stock grants, pursuant to stock 
units or pursuant to the settlement of dividend equivalents are counted against shares available for issuance under the 2005 Plan on a 
1.5-to-1 ratio. For each share awarded as restricted stock or a restricted stock unit award under the 2005 Plan, 1.5 shares was deducted 
from the available share-based award balance. If awards issued under the 2005 Plan are forfeited or terminated for any reason before 

90

being exercised or settled, then the shares underlying such awards, plus the number of additional shares, if any, that counted against 
shares available for issuance under the 2005 Plan at the time of grant as a result of the application of the share ratio described above, 
will become available again for issuance under the 2005 Plan. As of July 31, 2021, 245 million shares were authorized for future grant 
under the 2005 Plan.

(b)  Employee Stock Purchase Plan

We have an Employee Stock Purchase Plan under which 721 million shares of our common stock have been reserved for issuance 
as of July 31, 2021. Eligible employees are offered shares through a 24-month offering period, which consists of four consecutive 
6-month purchase periods. Employees may purchase a limited amount of shares of our stock at a discount of up to 15% of the 
lesser of the fair market value at the beginning of the offering period or the end of each 6-month purchase period. The Employee 
Stock Purchase Plan is scheduled to terminate on the earlier of (i) January 3, 2030 and (ii) the date on which all shares available 
for issuance under the Employee Stock Purchase Plan are sold pursuant to exercised purchase rights. We issued 17 million, 
18 million, and 19 million shares under the Employee Stock Purchase Plan in fiscal 2021, 2020, and 2019, respectively. As of 
July 31, 2021, 125 million shares were available for issuance under the Employee Stock Purchase Plan.

(c)  Summary of Share-Based Compensation Expense

Share-based compensation expense consists primarily of expenses for RSUs, stock purchase rights, and stock options, granted 
to employees or assumed from acquisitions. The following table summarizes share-based compensation expense (in millions):

Years Ended
Cost of sales—product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cost of sales—service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in cost of sales  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Sales and marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
General and administrative  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Restructuring and other charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense in operating expenses . . . . . . . . . . . . . . . . . . . . . . 
Total share-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
$
Income tax benefit for share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

176
275
694
540
226
26
1,486
1,761 $
387 $

93 $

144
237
592
500
215
25
1,332
1,569 $
452 $

July 27, 2019
90
130
220
540
519
250
62
1,371
1,591
542

July 31, 2021
$

99 $

July 25, 2020

As of July 31, 2021, the total compensation cost related to unvested share-based awards not yet recognized was $3.8 billion, 
which is expected to be recognized over approximately 2.7 years on a weighted-average basis.

(d)  Restricted Stock Unit Awards

A summary of the restricted stock and stock unit activity, which includes time-based and performance-based or market-based 
RSUs, is as follows (in millions, except per-share amounts):

UNVESTED BALANCE AT JULY 28, 2018  . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted and assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 25, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Granted and assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vested.  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceled/forfeited/other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNVESTED BALANCE AT JULY 31, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted Stock/ 
Stock Units

Weighted-Average  
Grant Date Fair  
Value per Share

Aggregate 
Fair Value

119
45
(50)
(14)
100
49
(44)
(9)
96
51
(39)
(14)
94

$

$

30.56
47.71
29.25 $
32.01
38.66
42.61
35.20 $
40.45
42.03
41.89
39.63 $
42.13
42.93

2,446

2,045

1,813

91

(e)  Valuation of Employee Share-Based Awards

Time-based restricted stock units and PRSUs that are based on our financial performance metrics or non-financial operating 
goals are valued using the market value of our common stock on the date of grant, discounted for the present value of expected 
dividends. On the date of grant, we estimated the fair value of the total shareholder return (TSR) component of the PRSUs using 
a Monte Carlo simulation model. The assumptions for the valuation of time-based RSUs and PRSUs are summarized as follows:

Years Ended
Number of shares granted (in millions)   . . . . . . . . . . . . . . . . . . . . . . .
Grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average assumptions/inputs:

July 31, 2021
48
42.04

$

RESTRICTED STOCK UNITS
July 25, 2020
47
42.68

$

$

July 27, 2019
43
47.75

Expected dividend yield   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range of risk-free interest rates   . . . . . . . . . . . . . . . . . . . . . . . . . .

3.3%
0.0% – 0.9%

3.1 %
0.0% – 2.0%

2.7%
0.0% – 2.9%

Years Ended
Number of shares granted (in millions)   . . . . . . . . . . . . . . . . . . . . . . .
Grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average assumptions/inputs:

$

PERFORMANCE BASED RESTRICTED STOCK UNITS
July 25, 2020
July 27, 2019
July 31, 2021
2
2
2
47.00
41.91
37.91

$

$

Expected dividend yield   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Range of risk-free interest rates   . . . . . . . . . . . . . . . . . . . . . . . . . .

3.6%
0.1% – 0.4%

2.8%
1.7% – 2.0%

2.8%
2.1% – 3.0%

The PRSUs granted during the fiscal years presented are contingent on the achievement of our financial performance metrics, 
our comparative market-based returns, or the achievement of financial and non-financial operating goals. For the awards based 
on financial performance metrics or comparative market-based returns, generally 50% of the PRSUs are earned based on the 
average  of  annual  operating  cash  flow  and  earnings  per  share  goals  established  at  the  beginning  of  each  fiscal  year  over  a 
three-year performance period. Generally, the remaining 50% of the PRSUs are earned based on our TSR measured against 
the benchmark TSR of a peer group over the same period. Each PRSU recipient could vest in 0% to 150% of the target shares 
granted contingent on the achievement of our financial performance metrics or our comparative market-based returns, and 0% 
to 100% of the target shares granted contingent on the achievement of non-financial operating goals.

The assumptions for the valuation of employee stock purchase rights are summarized as follows:

Years Ended
Weighted-average assumptions:

EMPLOYEE STOCK PURCHASE RIGHTS
July 27, 2019
July 25, 2020 
July 31, 2021 

Expected volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Risk-free interest rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Expected dividend  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Expected life (in years)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Weighted-average estimated grant date fair value per share  . . . . . . . . . . . . . . . . . . . . . . 

29.2%
0.3%
3.2%
1.3
$ 12.46

22.2%
1.8%
3.0%
1.3
$ 10.20

$

20.4%
1.9%
3.0%
1.3
9.06

The valuation of employee stock purchase rights and the related assumptions are for the employee stock purchases made during 
the respective fiscal years.

We used third-party analyses to assist in developing the assumptions used in our Black-Scholes model. We are responsible for 
determining the assumptions used in estimating the fair value of our share-based payment awards.

We used the implied volatility for traded options (with contract terms corresponding to the expected life of the employee stock 
purchase rights) on our stock as the expected volatility assumption required in the Black-Scholes model. The implied volatility 
is more representative of future stock price trends than historical volatility. The risk-free interest rate assumption is based upon 
observed interest rates appropriate for the term of our employee stock purchase rights. The dividend yield assumption is based 
on the history and expectation of dividend payouts at the grant date.

92

(f)  Employee 401(k) Plans

We sponsor the Cisco Systems, Inc. 401(k) Plan (the “Plan”) to provide retirement benefits for our employees. As allowed under 
Section 401(k) of the Internal Revenue Code, the Plan provides for tax-deferred salary contributions and after-tax contributions 
for eligible employees. The Plan allows employees to contribute up to 75% of their annual eligible earnings to the Plan on a 
pretax and after-tax basis, including Roth contributions. Employee contributions are limited to a maximum annual amount as 
set periodically by the Internal Revenue Code. We match pretax and Roth employee contributions up to 100% of the first 4.5% 
of eligible earnings that are contributed by employees. Therefore, the maximum matching contribution that we may allocate 
to each participant’s account will not exceed $13,050 for the 2021 calendar year due to the $290,000 annual limit on eligible 
earnings imposed by the Internal Revenue Code. All matching contributions vest immediately. Our matching contributions to 
the Plan totaled $290 million, $295 million, and $283 million in fiscal 2021, 2020, and 2019, respectively.

The Plan allows employees who meet the age requirements and reach the Plan contribution limits to make catch-up contributions 
(pretax or Roth) not to exceed the lesser of 75% of their annual eligible earnings or the limit set forth in the Internal Revenue 
Code. Catch-up contributions are not eligible for matching contributions. In addition, the Plan provides for discretionary profit-
sharing  contributions  as  determined  by  the  Board  of  Directors.  Such  contributions  to  the  Plan  are  allocated  among  eligible 
participants in the proportion of their salaries to the total salaries of all participants. There were no discretionary profit-sharing 
contributions made in fiscal 2021, 2020, and 2019.

We also sponsor other 401(k) plans as a result of acquisitions of other companies. Our contributions to these plans were not 
material to Cisco on either an individual or aggregate basis for any of the fiscal years presented.

(g)  Deferred Compensation Plans

The Cisco Systems, Inc. Deferred Compensation Plan (the “Deferred Compensation Plan”), a nonqualified deferred compensation 
plan, became effective in 2007. As required by applicable law, participation in the Deferred Compensation Plan is limited to 
a select group of our management employees. Under the Deferred Compensation Plan, which is an unfunded and unsecured 
deferred compensation arrangement, a participant may elect to defer base salary, bonus, and/or commissions, pursuant to such 
rules  as  may  be  established  by  Cisco,  up  to  the  maximum  percentages  for  each  deferral  election  as  described  in  the  plan. 
We  may  also,  at  our  discretion,  make  a  matching  contribution  to  the  employee  under  the  Deferred  Compensation  Plan.  A 
matching contribution equal to 4.5% of eligible compensation in excess of the Internal Revenue Code limit for qualified plans 
for calendar year 2021 that is deferred by participants under the Deferred Compensation Plan (with a $1.5 million cap on eligible 
compensation) will be made to eligible participants’ accounts at the end of calendar year 2021. The total deferred compensation 
liability under the Deferred Compensation Plan, together with deferred compensation plans assumed from acquired companies, 
was approximately $845 million and $704 million as of July 31, 2021 and July 25, 2020, respectively, and was recorded primarily 
in other long-term liabilities.

93

Accumulated
Other
Comprehensive
Income (Loss)
(849)
293
12
(80)
225
(168)
(792)
376
(35)
(68)
(519)

(528) $
(267)
2
15
(250)
—
(778)
(51)
6
(5)
(828)

229
3
(2)
(598) $

108
(64)
58
(417)

17.  Comprehensive Income (Loss)

The components of AOCI, net of tax, and the other comprehensive income (loss) are summarized as follows (in millions):

Net Unrealized
Gains (Losses)
on Available-
for-Sale
Investments

Net Unrealized
Gains (Losses)
Cash Flow
Hedging
Instruments

Cumulative
Translation
Adjustment and
Actuarial Gains
and Losses

BALANCE AT JULY 28, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss) before reclassifications. . . . 
(Gains) losses reclassified out of AOCI . . . . . . . . . . . . . . . . . . . . 
Tax benefit (expense) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total change for the period. . . . . . . . . . . . . . . . . . . . . . . . . . . 
Effect of adoption of accounting standard. . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 27, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss) before reclassifications. . . . 
(Gains) losses reclassified out of AOCI . . . . . . . . . . . . . . . . . . . . 
Tax benefit (expense) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 25, 2020. . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Other comprehensive income (loss) before 
reclassifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(Gains) losses reclassified out of AOCI  . . . . . . . . . . . . . . . . . . 
Tax benefit (expense)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
BALANCE AT JULY 31, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

(310) $
560
13
(95)
478
(168)
—
420
(42)
(63)
315

(141)
(53)
61
182

$

(11) $
—
(3)
—
(3)
—
(14)
7
1
—
(6)

20
(14)
(1)
(1) $

94

18.  Income Taxes

(a)  Provision for Income Taxes

The provision for income taxes consists of the following (in millions):

Years Ended
Federal: 

July 31, 2021

July 25, 2020

July 27, 2019

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 

State: 

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Foreign: 

Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 

Income before provision for income taxes consists of the following (in millions):

$ 

1,959
(203)
1,756

$ 

1,101
(374)
727

1,760
(84)
1,676

513
(46)
467

583
(135)
448
2,671

$ 

264
287
551

1,429
49
1,478
2,756

302
(2)
300

1,238
(264)
974
2,950

$ 

Years Ended
United States  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

July 31, 2021

July 25, 2020

12,335 $
927
13,262 $

7,534 $
6,436
13,970 $

July 27, 2019
7,611
6,960
14,571

The  items  accounting  for  the  difference  between  income  taxes  computed  at  the  federal  statutory  rate  and  the  provision  for 
income taxes consist of the following:

Years Ended
Federal statutory rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Effect of: 

State taxes, net of federal tax benefit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign income at other than U.S. rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax credits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign-derived intangible income deduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Impact of the Tax Act. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

July 31, 2021
21.0%

July 25, 2020
21.0%

July 27, 2019
21.0%

2.7
1.5
(1.4)
(4.2)
0.6
—
(0.1)
20.1%

3.5
(1.5)
(0.9)
(2.6)
(0.1)
— 
0.3
19.7%

2.0
(4.5)
(1.7)
(1.3)
(0.6)
6.1
(0.8)
20.2%

During fiscal 2019, we recorded an $872 million charge related to the Tax Act. This charge was the reversal of the previously 
recorded benefit associated with the U.S. taxation of deemed foreign dividends recorded in fiscal 2018 because of a retroactive 
final U.S. Treasury regulation issued during fiscal 2019.

During fiscal 2020, the Internal Revenue Service (IRS) and Cisco settled all outstanding items related to the audit of our federal 
income tax returns for the fiscal year ended July 30, 2011 through July 27, 2013. As a result of the settlement, we recognized a 
net benefit to the provision for income taxes of $102 million, net of a reduction in interest expense of $4 million.

Foreign  taxes  associated  with  the  repatriation  of  earnings  of  foreign  subsidiaries  were  not  provided  on  a  cumulative  total  of 
$6.5  billion  of  undistributed  earnings  for  certain  foreign  subsidiaries  as  of  the  end  of  fiscal  2021.  We  intend  to  reinvest  these 
earnings indefinitely in such foreign subsidiaries. If these earnings were distributed in the form of dividends or otherwise, or if 
the shares of the relevant foreign subsidiaries were sold or otherwise transferred, we could be subject to additional income and 
withholding taxes. The amount of potential unrecognized deferred income tax liability related to these earnings is approximately 
$681 million.

95

 
 
As a result of certain employment and capital investment actions, our income in certain foreign countries was subject to reduced 
tax  rates.  The  tax  incentives  expired  at  the  end  of  fiscal  2019.  As  of  the  end  of  fiscal  2019,  the  gross  income  tax  benefits 
attributable to tax incentives were estimated to be $0.3 billion ($0.08 per diluted share). The gross income tax benefits were 
partially offset by accruals of U.S. income taxes on foreign earnings.

Unrecognized Tax Benefits 

The aggregate changes in the balance of gross unrecognized tax benefits were as follows (in millions):

Years Ended
Beginning balance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additions based on tax positions related to the current year . . . . . . . . . . . . . . . . . . . . . .
Additions for tax positions of prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reductions for tax positions of prior years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapse of statute of limitations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 

July 31, 2021
2,518
224
618
(122)
(93)
(39)
3,106

July 25, 2020
1,925
$
188
554
(136)
(4)
(9)
2,518

$ 

July 27, 2019
2,000
$ 
185
84
(283)
(38)
(23)
1,925

$ 

As of July 31, 2021, $2.3 billion of the unrecognized tax benefits would affect the effective tax rate if realized. During fiscal 2021, 
we recognized $74 million of net interest expense and increased our unrecognized tax benefits for prior year tax positions by 
$618 million to reflect expected settlement positions in on-going U.S. federal, state, and foreign income tax return examinations. 
We  recognized  net  interest  expense  of  $104  million  during  fiscal  2020  and  $30  million  during  fiscal  2019.  Our  net  penalty 
expense for fiscal 2021, 2020, and 2019 was not material. Our total accrual for interest and penalties was $444 million, $340 
million, and $220 million as of the end of fiscal 2021, 2020, and 2019, respectively. We are no longer subject to U.S. federal 
income tax audit for returns covering tax years through fiscal 2013. We are no longer subject to foreign or state income tax audits 
for returns covering tax years through fiscal 2003 and fiscal 2008, respectively.

We  regularly  engage  in  discussions  and  negotiations  with  tax  authorities  regarding  tax  matters  in  various  jurisdictions.  We 
believe it is reasonably possible that certain federal, foreign, and state tax matters may be concluded in the next 12 months. 
Specific positions that may be resolved include issues involving transfer pricing and various other matters. We estimate that the 
unrecognized tax benefits at July 31, 2021 could be reduced by $800 million in the next 12 months.

(b)  Deferred Tax Assets and Liabilities

The following table presents the breakdown for net deferred tax assets (in millions):

Deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $
Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net deferred tax assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

July 31, 2021
4,360
(134)
4,226

July 25, 2020
3,990
$
(81)
3,909

$ 

96

The following table presents the components of the deferred tax assets and liabilities (in millions):

July 31, 2021

July 25, 2020

ASSETS
Allowance for accounts receivable and returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    $
Sales-type and direct-financing leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Inventory write-downs and capitalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred foreign income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
IPR&D and purchased intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credits and net operating loss carryforwards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Share-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Accrued compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Capitalized research expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Gross deferred tax assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Valuation allowance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

LIABILITIES
Goodwill and purchased intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unrealized gains on investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ROU lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total deferred tax liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net deferred tax assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $

68
157
392
164
1,195
1,526
1,264
123
333
277
303
454
6,256
(771)
5,485

(686)
(164)
(112)
(260)
(37)
(1,259)
4,226

$

$

110
179
350
253
1,289
1,182
1,105
135
353
240
223
348
5,767
(700)
5,067

(577)
(179)
(119)
(222)
(61)
(1,158)
3,909

As of July 31, 2021, our federal, state, and foreign net operating loss carryforwards for income tax purposes were $540 million, 
$1.1 billion, and $617 million, respectively. A significant amount of the net operating loss carryforwards relates to acquisitions 
and, as a result, is limited in the amount that can be recognized in any one year. If not utilized, the federal, state, and foreign 
net operating loss carryforwards will begin to expire in fiscal 2022. We have provided a valuation allowance of $104 million for 
deferred tax assets related to foreign net operating losses that are not expected to be realized.

As of July 31, 2021, our federal, state, and foreign tax credit carryforwards for income tax purposes were approximately $31 
million, $1.4 billion, and $7 million, respectively. The federal tax credit carryforwards will begin to expire in fiscal 2023. The 
majority of state and foreign tax credits can be carried forward indefinitely. We have provided a valuation allowance of $595 
million for deferred tax assets related to state and foreign tax credits carryforwards that are not expected to be realized.

19.  Segment Information and Major Customers 

(a)   Revenue and Gross Margin by Segment

We conduct business globally and are primarily managed on a geographic basis consisting of three segments: the Americas, 
EMEA, and APJC. Our management makes financial decisions and allocates resources based on the information it receives from 
our internal management system. Sales are attributed to a segment based on the ordering location of the customer. We do not 
allocate research and development, sales and marketing, or general and administrative expenses to our segments in this internal 
management  system  because  management  does  not  include  the  information  in  our  measurement  of  the  performance  of  the 
operating segments. In addition, we do not allocate amortization and impairment of acquisition-related intangible assets, share-
based compensation expense, significant litigation settlements and other contingencies, charges related to asset impairments 
and restructurings, and certain other charges to the gross margin for each segment because management does not include this 
information in our measurement of the performance of the operating segments.

97

 
 
Summarized financial information by segment for fiscal 2021, 2020, and 2019, based on our internal management system and 
as utilized by our Chief Operating Decision Maker (CODM), is as follows (in millions):

Years Ended
Revenue:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Gross margin:

Americas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
EMEA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
APJC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Segment total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unallocated corporate items  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Amounts may not sum due to rounding.

July 31, 2021

July 25, 2020

July 27, 2019

$

$

$

$

29,161
12,951
7,706
49,818

19,499
8,466
4,949
32,914
(1,020)
31,894

$

$

$

$

29,291
12,659
7,352
49,301

19,547
8,304
4,688
32,538
(855)
31,683

$

$

$

$

30,927
13,100
7,877
51,904

20,338
8,457
4,683
33,479
(813)
32,666

Revenue in the United States was $26.1 billion, $26.1 billion, and $27.4 billion for fiscal 2021, 2020, and 2019, respectively.

(b)  Revenue for Groups of Similar Products and Services

We design and sell IP-based networking and other products related to the communications and IT industry and provide services 
associated with these products and their use.

The following table presents revenue for groups of similar products and services (in millions):

Years Ended
Revenue:

July 31, 2021

July 25, 2020

July 27, 2019

Infrastructure Platforms  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total Product  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total (1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

27,109 $
5,504
3,382
19
36,014
13,804
49,818 $

27,219  $
5,568
3,158 
33
35,978
13,323
49,301 $

30,184
5,803
2,822
196
39,005
12,899
51,904

(1)  Includes SPVSS business revenue of $168 million for fiscal 2019.

Amounts may not sum due to rounding. We have made certain reclassifications to the product revenue amounts for prior years 
to conform to the current year’s presentation.

(c)  Additional Segment Information

The majority of our assets as of July 31, 2021 and July 25, 2020 were attributable to our U.S. operations. In fiscal 2021, 2020, 
and 2019, no single customer accounted for 10% or more of revenue.

Our long-lived assets are based on the physical location of the assets. The following table presents our long-lived assets, which 
consists of property and equipment, net and operating lease right-of-use assets information for geographic areas (in millions):

Long-lived assets:

United States  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$

$

2,189 $
1,244
3,433 $

2,328 $
1,046
3,374 $

2,266
523
2,789

July 31, 2021

July 25, 2020

July 27, 2019

98

 
 
20.  Net Income per Share

The following table presents the calculation of basic and diluted net income per share (in millions, except per-share amounts):

Years Ended
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Weighted-average shares—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effect of dilutive potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average shares—diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income per share—basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net income per share—diluted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Antidilutive employee share-based awards, excluded . . . . . . . . . . . . . . . . . . . . . . . . . .

10,591 $
4,222
14
4,236

2.51 $
2.50 $
69

11,214 $
4,236
18
4,254

2.65 $
2.64 $
76

July 27, 2019
11,621
4,419
34
4,453
2.63
2.61
55

July 31, 2021

July 25, 2020

Employee  equity  share  options,  unvested  shares,  and  similar  equity  instruments  granted  and  assumed  by  us  are  treated  as 
potential common shares outstanding in computing diluted earnings per share. Diluted shares outstanding include the dilutive 
effect of in-the-money options, unvested restricted stock, and restricted stock units. The dilutive effect of such equity awards 
is calculated based on the average share price for each fiscal period using the treasury stock method. Under the treasury stock 
method, the amount the employee must pay for exercising stock options and the amount of compensation cost for future service 
that has not yet been recognized are collectively assumed to be used to repurchase shares.

99

Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosures

None.

Item 9A. 

Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Based on our management’s evaluation (with the participation of our principal executive officer and principal financial officer), 
as of the end of the period covered by this report, our principal executive officer and principal financial officer have concluded 
that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 
1934, as amended, (the “Exchange Act”)) are effective to ensure that information required to be disclosed by us in reports that 
we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in 
Securities and Exchange Commission rules and forms and is accumulated and communicated to our management, including our 
principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.

Internal Control over Financial Reporting

Management’s  report  on  our  internal  control  over  financial  reporting  and  the  report  of  our  independent  registered  public 
accounting  firm  on  our  internal  control  over  financial  reporting  are  set  forth,  respectively,  on  page  55  under  the  caption 
“Management’s Report on Internal Control Over Financial Reporting” and on page 53 of this report.

There was no change in our internal control over financial reporting during our fourth quarter of fiscal 2021 that has materially 
affected, or is reasonably likely to materially affect, our internal control over financial reporting.

100

Item 9B. 

Other Information

Required Disclosure Pursuant to Section 13(r) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) 

Under  Section  13(r)  of  the  Exchange  Act,  we  are  required  to  disclose  in  our  periodic  reports  if  we  or  any  of  our  affiliates 
knowingly conducted a transaction or dealing with entities or individuals designated pursuant to certain Executive Orders. On 
March 2, 2021, the U.S. government designated the Russian Federal Security Service (the “FSB”) as a blocked party subject to 
such reporting requirements; however, on the same day, the U.S. Department of the Treasury’s Office of Foreign Assets Control 
updated General License No. 1B (the “OFAC General License”), which now also generally authorizes U.S. companies to engage 
in certain transactions and dealings with the FSB necessary and ordinarily incident to requesting or obtaining licenses, permits, 
certifications or notifications issued or registered by the FSB for the importation, distribution or use of information technology 
products in Russia.

During the fiscal year ended July 31, 2021, a subsidiary of Cisco filed notifications with, or applied for import licenses and 
permits from, the FSB as required pursuant to Russian encryption product import controls for the purpose of enabling Cisco 
or our subsidiaries to import and distribute certain products in Russia. Neither Cisco nor our subsidiaries generated any gross 
revenues or net profits directly from such approval activity and neither Cisco nor our subsidiaries sell to the FSB. Cisco expects 
that we or our subsidiaries will continue to file notifications with and apply for import licenses and permits from the FSB as 
required for importation and distribution of our products in Russia, if and as permitted by applicable law, including the OFAC 
General License.

Item 10. 

Directors, Executive Officers and Corporate Governance

PART III

The information required by this item relating to our executive officers is included under the caption “Information about our 
Executive Officers” in Part I, Item 1 of this report.

The information required by this item relating to our directors and nominees is included under the caption “Proposal No. 1 — 
Election of Directors” in our Proxy Statement related to the 2021 Annual Meeting of Stockholders (the “Proxy Statement”) and 
is incorporated herein by reference. The information required by this item regarding our Audit Committee is included under 
the caption “Board Meetings and Committees” in our Proxy Statement and is incorporated herein by reference. We will provide 
disclosure of delinquent Section 16(a) reports, if any, in our Proxy Statement, and such disclosure, if any, is incorporated herein 
by reference.

We have adopted a code of ethics that applies to our principal executive officer and all members of our finance department, 
including the principal financial officer and principal accounting officer. This code of ethics can be found at the “Financial 
Officer Code of Ethics” link in the Corporate Governance section of Cisco’s Investor Relations website at investor.cisco.com. 
We intend to satisfy any disclosure requirement regarding an amendment to, or waiver from, a provision of this code of ethics 
by posting such information on that website or in a report on Form 8-K.

Item 11. 

Executive Compensation

The information required by this item relating to director and executive compensation is included under the captions “Director 
Compensation,”  “Compensation  Discussion  and  Analysis,”  “Compensation  Committee  Report,”  “Compensation  Committee 
Interlocks and Insider Participation,” “Fiscal 2021 Compensation Tables,” and “CEO Pay Ratio” in our Proxy Statement and is 
incorporated herein by reference.

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information required by this item relating to security ownership of certain beneficial owners and management is included 
under  the  caption  “Ownership  of  Securities”  in  our  Proxy  Statement,  and  the  information  required  by  this  item  relating  to 
securities authorized for issuance under equity compensation plans is included under the caption “Equity Compensation Plan 
Information” in our Proxy Statement, and, in each case, is incorporated herein by reference.

Item 13. 

Certain Relationships and Related Transactions, and Director Independence

The  information  required  by  this  item  relating  to  review,  approval  or  ratification  of  transactions  with  related  persons  is 
included  under  the  caption  “Certain  Relationships  and  Transactions  with  Related  Persons”  in  our  Proxy  Statement,  and  the  

101

information required by this item relating to director independence is included under the caption “Independent Directors” in our 
Proxy Statement, and, in each case, is incorporated herein by reference.

Item 14.  

Principal Accountant Fees and Services

The information required by this item is included under the caption “Proposal No. 3 — Ratification of Independent Registered 
Public Accounting Firm” in our Proxy Statement and is incorporated herein by reference.

Item 15.  

Exhibits and Financial Statement Schedules

(a)  1. 

Financial Statements

PART IV 

See the “Index to Consolidated Financial Statements” on page 52 of this report.

2.  

Financial Statement Schedule

See “Schedule II—Valuation and Qualifying Accounts” (below) within Item 15 of this report.

3.  

Exhibits

See the “Index to Exhibits” beginning on page 103 of this report.

SCHEDULE II

VALUATION AND QUALIFYING ACCOUNTS 
(in millions)

July 31, 2021

July 25, 2020

July 27, 2019

Allowance for Accounts Receivable:

Balance at beginning of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provisions (benefits)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Allowance for Financing Receivables:

Balance at beginning of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provisions (benefits)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recoveries (write-offs), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred Tax Asset Valuation Allowance:

Balance at beginning of fiscal year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deductions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Write-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign exchange and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of fiscal year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

$

$

143
21
(29)
(26)
109

138
(27)
(2)
18
127

700
91
(5)
(16)
1
771

$

$

$

$

$

$

136
55
(48)
—
143

126
38
(22)
(4)
138

457
279
(29)
(7)
—
700

$

$

$

$

$

$

129
56
(50)
1
136

205
(16)
(42)
(21)
126

374
112
(20)
(8)
(1)
457

102

 
 
 
 
 
 
 
 
 
 
 
Exhibit 
Number

Exhibit Description

Incorporated by Reference

Filed 
Herewith

INDEX TO EXHIBITS

2.1

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13
10.1*

10.2*
10.3*

10.4*
10.5*

Agreement and Plan of Merger, dated as of 
January 25, 2021 by and between Cisco Systems, Inc., 
a California corporation, and Cisco Systems (DE), Inc., 
a Delaware corporation
Amended and Restated Certificate of Incorporation of 
Cisco Systems, Inc., as currently in effect
Amended and Restated Bylaws of Cisco Systems, Inc., as 
currently in effect
Indenture, dated February 17, 2009, between Cisco 
Systems, Inc. and the Bank of New York Mellon Trust 
Company, N.A., as trustee
Indenture, dated November 17, 2009, between Cisco 
Systems, Inc. and the Bank of New York Mellon Trust 
Company, N.A., as trustee
Indenture, dated March 3, 2014, between the Company 
and The Bank of New York Mellon Trust Company, N.A., 
as trustee
First Supplemental Indenture, dated January 25, 2021 to 
the Indenture, dated February 17, 2009, between Cisco 
Systems, Inc. and the Bank of New York Mellon Trust 
Company, N.A., as trustee
First Supplemental Indenture, dated January 25, 2021 to 
the Indenture, dated November 17, 2009, between Cisco 
Systems, Inc. and the Bank of New York Mellon Trust 
Company, N.A., as trustee
First Supplemental Indenture, dated January 25, 2021 to the 
Indenture, dated March 3, 2014, between the Company and 
The Bank of New York Mellon Trust Company
Forms of Global Note for the registrant’s 5.90% Senior 
Notes due 2039
Forms of Global Note for the registrant’s 4.45% Senior 
Notes due 2020 and 5.50% Senior Notes due 2040
Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Rate Notes issued in March 2014
Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in June 2015
Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in February 2016
Form of Officer’s Certificate setting forth the terms of the 
Fixed and Floating Notes issued in September 2016
Description of Registrant’s Securities
Cisco Systems, Inc. 2005 Stock Incentive Plan (including 
related form agreements)
Cisco Systems, Inc. Employee Stock Purchase Plan
Cisco Systems, Inc. Deferred Compensation Plan, 
as amended
Cisco Systems, Inc. Executive Incentive Plan
Form of Indemnity Agreement

Form

File No.

8-K12B 001-39940

Exhibit
2.1

Filing Date
1/25/2021

8-K12B 001-39940

8-K12B 001-39940

8-K

000-18225

3.1

3.2

4.1

1/25/2021

1/25/2021

2/17/2009

8-K

000-18225

4.1

11/17/2009

8-K

000-18225

4.1

3/3/2014

10-Q 001-39940

4.1

2/16/2021

10-Q 001-39940

4.2

2/16/2021

10-Q 001-39940

4.3

2/16/2021

8-K

000-18225

8-K

000-18225

4.1

4.1

2/17/2009

11/17/2009

8-K

000-18225

4.2

3/3/2014

8-K

000-18225

8-K

000-18225

8-K

000-18225

4.1

4.1

4.1

6/18/2015

2/29/2016

9/20/2016

X

10-Q 001-39940

10.5

2/16/2021

10-Q 001-39940
10-Q 001-39940

8-K

000-18225
8-K12B 001-39940

10.7
10.6

10.2
10.1

2/16/2021
2/16/2021

12/12/2017
1/25/2021

103

Exhibit Description

Incorporated by Reference

Filed 
Herewith

Form
8-K

File No.
001-39940

Exhibit
10.1

Filing Date
5/14/2021

10-Q 000-18225
10-Q 000-18225

10.1
10.2

2/23/2011
2/23/2011

8-K

000-18225

10.1

11/13/2020

8-K

000-18225

10.2

11/13/2020

8-K

001-39940

10.1

2/25/2021

Exhibit 
Number

10.6

10.7
10.8

10.9*

10.10*

10.11*

21.1
23.1
24.1

31.1

31.2

Second Amended and Restated Credit Agreement, dated 
as of May 13, 2021, by and among Cisco Systems, Inc., 
certain lenders party thereto, and Bank of America, N.A., 
as administration agent, swing line lender, L/C issuer and 
sustainability coordinator
Form of Commercial Paper Dealer Agreement
Commercial Paper Issuing and Paying Agent Agreement 
dated January 31, 2011 between the Registrant and Bank of 
America, N.A.
Letter Agreement by and between Cisco Systems, Inc. and 
R. Scott Herren
Transition Agreement by and between Cisco Systems, Inc. 
and Kelly A. Kramer
Letter of Transfer — International Transfer by and between 
Cisco Systems, Inc. and Irving Tan
Subsidiaries of the Registrant
Consent of Independent Registered Public Accounting Firm
Power of Attorney (included on page 105 of this Annual 
Report on Form 10-K)
Rule 13a–14(a)/15d–14(a) Certification of Principal 
Executive Officer
Rule 13a–14(a)/15d–14(a) Certification of Principal 
Financial Officer
Section 1350 Certification of Principal Executive Officer
Section 1350 Certification of Principal Financial Officer
Inline XBRL Instance Document

32.1
32.2
101.INS
101.SCH Inline XBRL Taxonomy Extension Schema Document
101.CAL Inline XBRL Taxonomy Extension Calculation 

Linkbase Document

101.DEF Inline XBRL Taxonomy Extension Definition 

Linkbase Document

101.LAB Inline XBRL Taxonomy Extension Label 

Linkbase Document

101.PRE Inline XBRL Taxonomy Extension Presentation 

104

Linkbase Document
Cover Page Interactive Data File (Embedded within the 
Inline XBRL document and included in Exhibit 101)

*  Indicates a management contract or compensatory plan or arrangement.

Item 16.  

Form 10-K Summary

None.

104

X
X
X

X

X

X
X
X
X
X

X

X

X

X

 
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized.

September 9, 2021

CISCO SYSTEMS, INC.

/S/ CharleS h. robbinS
Charles H. Robbins 
Chair and Chief Executive Officer

POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints 
Charles H. Robbins and R. Scott Herren, jointly and severally, his attorney-in-fact, each with the full power of substitution, 
for such person, in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the 
same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, 
granting unto said attorney-in-fact and agent full power and authority to do and perform each and every act and thing requisite 
and necessary to be done in connection therewith, as fully to all intents and purposes as he might do or could do in person 
hereby ratifying and confirming all that each of said attorneys-in-fact and agents, or his substitute, may do or cause to be done 
by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this Report on Form 10-K has been signed below by the 
following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature

Title

Date

/S/ CharleS h. robbinS
Charles H. Robbins

Chair and Chief Executive Officer
(Principal Executive Officer)

September 9, 2021

/S/ r. SCott herren
R. Scott Herren

Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

September 9, 2021

/S/ Prat S. bhatt
Prat S. Bhatt

Senior Vice President and Chief Accounting Officer
(Principal Accounting Officer)

September 9, 2021

105

Signature

/S/ M. MiChele burnS
M. Michele Burns

/S/ WeSley G. buSh
Wesley G. Bush

/S/ MiChael D. CaPellaS
Michael D. Capellas

/S/ Mark Garrett
Mark Garrett

/S/ John D. harriS II
John D. Harris II

/S/ kriStina M. JohnSon
Dr. Kristina M. Johnson

/S/ roDeriCk C. MCGeary
Roderick C. McGeary

/S/ brenton l. SaunDerS
Brenton L. Saunders

/S/ liSa t. Su
Dr. Lisa T. Su

/S/ Marianna teSSel
Marianna Tessel

Title

Director

Director

Date

September 9, 2021

September 9, 2021

Lead Independent Director

September 9, 2021

September 9, 2021

September 9, 2021

September 9, 2021

September 9, 2021

September 9, 2021

September 9, 2021

September 9, 2021

Director

Director

Director

Director

Director

Director

Director

106

Stockholder information and 
forward-looking statements

Executive o(cid:765)c(cid:72)rs

Resources

For more information about Cisco, to 
view the Annual Report online, or to 
obtain other financial information without 
charge, contact:

Investor Relations 
Cisco Systems, Inc. 
170 West Tasman Drive 
San Jose, CA 95134-1706 
1 (408) 227-2726 
investor.cisco.com

Cisco’s stock trades on the Nasdaq 
Global Select Market under the ticker 
symbol CSCO.

Independent registered public 
accounting firm 
PricewaterhouseCoopers LLP 
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Transfer agent and registrar 
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www-us.computershare.com/
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Toll-free: 1 (800) 254-5194 
International: 1 (781) 575-2879

Notice of annual meeting 
Date: December 13, 2021 
Time: 8:00 a.m. Pacific time

Virtual stockholder meeting
www.virtualshareholdermeeting.com/
CSCO2021

Charles H. Robbins 
Chair and Chief Executive Officer

Gerri Elliott 
Executive Vice President and 
Chief Customer and Partner Officer

R. Scott Herren 
Executive Vice President and 
Chief Financial Officer

Maria Martinez 
Executive Vice President and 
Chief Operating Officer

Deborah L. Stahlkopf 
Executive Vice President and 
Chief Legal Officer

Principal accounting o(cid:765)c(cid:72)r

Prat S. Bhatt 
Senior Vice President and 
Chief Accounting Officer

Forward-looking statements
This Summary Report and our Annual Report included herein, including the “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” discussed therein, contains forward-looking statements regarding future events and our future results that are subject to the safe harbors created 
under the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended. All statements other than statements of historical facts are 
statements that could be deemed forward-looking statements. These statements are based on current expectations, estimates, forecasts, and projections about 
the industries in which we operate and the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” “targets,” “goals,” “projects,” 
“intends,” “plans,” “believes,” “momentum,” “seeks,” “estimates,” “continues,” “endeavors,” “strives,” “may,” variations of such words, and similar expressions are 
intended to identify such forward-looking statements. In addition, any statements that refer to (1) projections of our future financial performance; (2) our anticipated 
growth and trends in our businesses; (3) future responses to and effects of the COVID-19 pandemic; (4) our Environmental, Social and Governance (ESG) goals, 
commitments and programs; (5) the scope and impact of our corporate responsibility risks and opportunities, and the related standards and expectations of third 
parties; and (6) other characterizations of future events or circumstances, are forward-looking statements. Readers are cautioned that these forward-looking 
statements are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to predict, including those identified in the attached Form 
10-K, under “Item 1A. Risk Factors,” and elsewhere therein. Therefore, actual results may differ materially and adversely from those expressed in any forward-
looking statements. We undertake no obligation to revise or update any forward-looking statements for any reason.

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Americas Headquarters 
San Jose, CA, USA

Asia Pacific Headquarters 
Singapore

Europe Headquarters 
Amsterdam, The Netherlands

Cisco has approximately 400 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at  
www.cisco.com/go/offices.

Published October 2021

© 2021 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its 
affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party 
trademarks mentioned are the property of their respective owners. The use of the word “partner” does not imply a partnership relationship 
between Cisco and any other company. This document is Cisco public information.

The papers used in the production of this Annual Report are all certified for Forest Stewardship Council (FSC®) standards, which promote 
environmentally appropriate, socially beneficial, and economically viable management of the world’s forests. This Annual Report was printed 
by a facility in North America that uses exclusively vegetable-based inks and 100% renewable wind energy and releases zero VOCs into 
the environment.