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Citigroup

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FY2024 Annual Report · Citigroup
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2024
Annual Report

Citi’s Value Proposition
A mission of 
enabling growth 
and economic 
progress
What you can expect from us and what we 
expect from ourselves
Citi’s mission is to serve as a trusted partner to our clients by responsibly providing 
financial services that enable growth and economic progress. Our core activities are 
safeguarding assets, lending money, making payments and accessing the capital markets 
on behalf of our clients. We have more than 200 years of experience helping our clients 
meet the world’s toughest challenges and embrace its greatest opportunities. We are 
Citi, the global bank — an institution connecting millions of people across hundreds of 
countries and cities.
We protect people’s savings and help them make the purchases — from everyday 
transactions to buying a home — that improve the quality of their lives. We advise people 
on how to invest for future needs, such as their children’s education and their own 
retirement, and help them buy securities such as stocks and bonds.
We work with companies to optimize their daily operations, whether they need working 
capital, to make payroll or export their goods overseas. By lending to companies large 
and small, we help them grow, creating jobs and real economic value at home and in 
communities around the world. We provide financing and support to governments at 
all levels, so they can build sustainable infrastructure, such as housing, transportation, 
schools and other vital public works.
These capabilities create an obligation to act responsibly, do everything possible to create 
the best outcomes and prudently manage risk. If we fall short, we will take decisive action 
and learn from our experience.
We strive to earn and maintain the public’s trust by constantly adhering to the highest 
ethical standards. We ask our colleagues to ensure that their decisions pass three tests: 
they are in our clients’ interests, create economic value and are always systemically 
responsible. When we do these things well, we make a positive financial and social 
impact in the communities we serve and show what a global bank can do.
1

3
Letter to shareholders
Dear Shareholders,
As I reflect on the changes we have made at Citi over the past 
several years, one fact is clear: today, we are a fundamentally 
different bank — simpler, more focused, and fully aligned 
with what our stakeholders expect of us. 
Since our Investor Day in 2022, we have taken decisive 
action to make Citi the preeminent banking partner for 
institutions with cross-border needs, a global leader in wealth 
management and a valued personal bank in our home market. 
We have set a clear vision, simplified our operations, sharpened 
and executed our strategy, and positioned ourselves to drive 
consistently stronger financial performance and higher returns. 
Here are just some of the key steps we have taken to 
strengthen our ability to deliver for all stakeholders: 
We have focused our business mix. Our focus is now 
around five interconnected businesses — Services, Markets, 
Banking, Wealth and U.S. Personal Banking — each with 
a clear path to accelerating growth, gaining share and 
increasing returns. As part of focusing our business mix, 
we continue to make progress with the divestitures of our 
international consumer franchises, with all either completed 
or moving towards completion. In 2024, we passed a major 
milestone when we successfully separated Banamex into a 
new entity, an important step towards its eventual IPO and a 
testament to our ability to get the hard things done. 
We have strengthened connectivity between our businesses. 
The natural linkages between our businesses have always been 
a strength, and today we are maximizing those connections. All 
parts of the firm are working more closely together to bring the 
full power of Citi to our clients. Our Retail Banking business, for 
instance, is an important source of referrals and deposits for 
our Wealth business. Meanwhile, Services and Markets work 
together to provide seamless foreign exchange solutions to 
help clients optimize their global financial operations.
We have shifted our priority to improving returns. With the 
changes to our business mix and the emphasis on increasing 
the synergies between our five businesses, our focus is squarely 
on growing returns. Our senior leaders are assessed based 
on how well our businesses are increasing returns rather 
than revenues, and we have increased their alignment with 
shareholders by delivering a greater portion of compensation 
in Citi stock. While we have changed our Return on Tangible 
Common Equity (RoTCE) target for 2026 to between 10% and 
11%1, which is slightly lower than our previous goal, let me be 
clear that this is not our final destination. We absolutely have 
the ambition to grow our returns further over time, and we will 
hold ourselves accountable every step of the way. 
We have changed how we run the bank. With our 
organizational simplification behind us, the heads of our five 
businesses are at my table, fully engaged in how we run the 
bank and in the critical decisions we make every day. Senior 
management is closer to our clients so they can deliver the full 
firm to them. Decision-making is faster, our teams are more 
agile, and we can move more quickly for all our stakeholders. 
We have invested heavily in our infrastructure. As part of 
our enterprise-wide Transformation, we have enhanced 
governance, overhauled our risk management structures, 
automated processes and controls, and embedded 
accountability throughout the firm. And we are not stopping 
there. The vast amounts of data we have as a global bank 
can be a true competitive resource for us, and we are making 
the necessary investments in data governance and quality to 
make that happen. 
We have raised the bar on what we expect from ourselves. 
To strengthen accountability and a culture of excellence, 
we have revamped our scorecards to ensure we are always 
delivering for clients. Our new structure enables our people to 
partner consistently across our businesses and geographies. 
We have also attracted top industry talent, including new 
leadership in Banking, Wealth and Technology, who are 
driving greater intensity around delivering results. 
Momentum is building
With these foundations in place, we are laser-focused on our 
two priorities — improving our business performance and 
executing the Transformation.
In 2024, each of our five businesses delivered solid results, 
including record revenues for Services, Wealth and U.S. 
Personal Banking. As a firm, we delivered $81.1 billion in 
revenues in 2024, our highest since 2010. We also delivered 
positive operating leverage for the firm overall, as well as 
in every one of our five businesses. Cost of credit remained 
elevated, but in line with our expectations. Net income was 
$12.7 billion, up 37% from the prior year. 
We returned nearly $7 billion in capital to our common 
shareholders, and our RoTCE was 7%2, a 210-basis point 
improvement from the prior year. Additionally, we announced 
a $20 billion multiyear common stock repurchase program, 
demonstrating our commitment to return excess capital to 
our shareholders. 
Services continued to outperform the competition, delivering 
another year of record revenue as a result of new mandates 
and our emphasis on fee growth. For the full year, revenues 
for the business grew 9%, with both Treasury & Trade 
Solutions and Securities Services continuing to gain market 
share. Our focus in the business remains on investing in the 
client experience and enhancing our technology to deepen 
client relationships. In 2024, we expanded our position as 
the leading global bank for cross-border payments as we 
connected our network with Mastercard’s vast debit network. 
Markets delivered another strong performance, closing out 
the year with its best fourth quarter in a decade. Full-year 
revenues increased 6%, fueled by strong growth in Equities, 
which had its highest annual revenue in a decade. Our fully 
integrated trading and securitization capabilities continue 
to enhance our competitive position; there is no other 
financial institution that can match the product breadth and 
geographic reach Citi offers corporate and investor clients.
Banking, which includes Investment Banking, Corporate 
Banking and Commercial Banking, also had a strong year. We 
gained share across all three Investment Banking products 
— equity capital markets, debt capital markets and M&A — 
driving a 32% increase in revenues for our Banking business. 
We continued to play a leading role in the most transformative 
deals, including Mars’ acquisition of Kellanova, the year’s 
“The world is changing fast, but Citi 
is changing faster. We are not just 
keeping pace with the future; we are 
helping to shape it.”
Jane Fraser, Chief Executive Officer

4
5
REVENUES
$81.1B
NET INCOME
$12.7B
SERVICES REVENUES
9%
MARKETS REVENUES
6%
EPS
$5.94
RoTCE
7.0%
2
BANKING REVENUES
32%
4
WEALTH REVENUES
7%
SLR
5.8%
3
CET1 CAPITAL RATIO
13.6%
3
USPB REVENUES
6%
Full year 2024 results and key metrics
1	 As used herein, 2026 RoTCE is a forward-looking non-GAAP financial measure. From time to time, management may discuss forward-looking non-GAAP financial measures, such as forward-
looking estimates or targets for revenue, expenses and RoTCE. Citi is unable to provide a reconciliation of forward-looking non-GAAP financial measures to their most directly comparable GAAP 
financial measures because Citi is unable to provide, without unreasonable effort, a meaningful or accurate calculation or estimation of amounts that would be necessary for the reconciliation 
due to the complexity and inherent difficulty in forecasting and quantifying future amounts or when they may occur. Such unavailable information could be significant for future results. 
2	RoTCE is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a percentage of average TCE. For a reconciliation to reported 
results, please see page 49 of Citi’s 2024 Form 10-K.
3	Citigroup’s Common Equity Tier 1 (CET1) and Supplementary Leverage Ratio (SLR) reflect certain deferrals based on the modified regulatory capital transition provision related to the 
Current Expected Credit Losses (CECL) standard. Excluding those deferrals, Citigroup’s CET1 Capital ratio and SLR as of December 31, 2024, would be 13.5% and 5.8%, respectively 
on a fully reflected basis. Citi’s binding CET1 Capital ratio was derived under the Basel III Standardized Approach as of December 31, 2024. For additional information about the 
CET1 Capital ratio and the SLR, see “Capital Resources” in Citi’s 2024 Form 10-K. 
4	Banking includes revenues earned by Citigroup that are subject to a revenue-sharing arrangement with Banking – Corporate Lending for investment, Markets and Services 
products sold to Corporate Lending clients.
	
Five core businesses each generated 
positive operating leverage for the 
full year
	
Record year in Services; continued 
momentum in deepening client 
relationships and winning new mandates
	
Markets driven by growth in Equity,
which had its highest annual revenue 
in a decade, as well as momentum in 
Spread Products
	
Continued momentum in Investment 
Banking; wallet-share gains in all 
products across regions and key sectors
	
Record year in Wealth with strong growth 
in Net New Investment Assets, driving 
investment fee revenue
	
Record year in USPB with growth driven 
by cards with continued strong customer 
engagement 
Key financial metrics
Key highlights
Businesses snapshot
largest announced M&A transaction. We also struck an 
innovative $25 billion private credit partnership with Apollo 
that significantly expands our offering.
Wealth continues to focus on growing its investments 
business, optimizing its expense base and improving the 
client experience. Those efforts are paying off: last year was a 
turning point for the business as revenues increased 7% from 
the prior year and net new investment assets grew 40%. We 
attracted top talent throughout the year to lead our Wealth 
team. As we look ahead, there is tremendous potential with 
existing clients across Citi, and we are leaning into it. 
U.S. Personal Banking continued to experience strong 
momentum, with the demand for borrowing driving strong 
revenue growth across both cards businesses. For the 
full year, revenues rose 6%. We launched several exciting 
products in Branded Cards, including the enhanced Citi 
Strata Premier Card and Citi Shop browser. We also extended 
and expanded our iconic co-branded partnership with 
American Airlines for another decade. In Retail Services, we 
successfully launched a private label Dillard’s credit card 
and a co-branded Dillard’s Mastercard. Additionally, we 
converted four million customers to our Simplified Banking 
platform in the U.S., demonstrating our commitment to 
providing more seamless experiences for our customers.
Modernizing how we operate 
Our strategy is producing results, but we are not standing still. 
We are driving the next wave of innovation to ensure Citi stays 
ahead of what our clients need from their banking partner.
We believe generative AI can drive a fundamental shift 
in how we work. We have equipped our developers with 
sophisticated tools to write code and launched two AI 
platforms that are boosting efficiency for more than 140,000 
of our colleagues. We are also integrating AI directly into 
our business operations to help us make smarter decisions, 
deliver insights even faster and improve client experiences. 
We are determined to build one of the industry’s first AI-
ready workforces, and we are well on our way. 
At the same time, we are modernizing Citi’s infrastructure for the 
long term. This includes enhancing and automating controls, 
digitizing processes, streamlining our tech platforms and 
strengthening risk management. Our firm’s number one priority 
is our Transformation. But it is not just about remediating the 
2020 Consent Orders — it is about addressing decades of 
underinvestment, strengthening our foundations, and ensuring 
Citi is resilient and ready to lead in a digital-first world. 
While we advanced key areas of the Transformation in 2024, 
not all our deliverables were completed on time, as the July 
regulatory enforcement actions reinforced. Specifically, 
we did not make enough progress in our data quality 
management and in other areas such as regulatory reporting. 
These events led to a meaningful reduction in the third and 
final tranche of our Transformation bonus program, which 
was designed to incentivize collective accountability for 
improving the firm’s risk management, controls and culture. 
Although setbacks like this are disappointing, we will not 
make excuses nor let them distract us from the work that 
must get done. Consequently, we have reviewed our entire 
data program, retooled its governance and increased our 
investments in technology and talent to ensure we meet our 
obligations. We will continue to focus our resources where 
needed and are committed to spending whatever it takes to 
get this critical work done and done right.
Ready for a new era of opportunity 
While our firm is evolving, what won’t change is what has 
always made Citi indispensable to clients: our unparalleled 
global network, our deep expertise, and the relationships 
built over more than 200 years of us advising the most 
important institutions.
Today, we are seeing a new global dynamic — one shaped 
by rapid technological advancement, shifting trade 
flows, and a reconfiguration of economic power. While 
uncertainty remains a constant, the forces of innovation, 
entrepreneurship and resilience are creating extraordinary 
opportunities for our clients. With our global reach and 
perspective, Citi is uniquely positioned to help them navigate 
and capitalize on these opportunities.
One of the biggest game-changers is AI, which is poised to 
transform industries much in the same way that previous 
technological leaps, including the personal computer and the 
internet, once did. Around the world, AI is catalyzing major 
investments in the infrastructure and energy that is required 
to support the revolution ahead. 
At the same time, we see many clients investing to 
decarbonize their business models. Balancing sustainability 
while ensuring the world’s current energy needs are met 
requires significant investment and innovation, and Citi is 
financing the infrastructure and clean energy solutions that 
will support this transition and the increased energy demand. 
Breakthroughs in health care and life sciences are also 
accelerating and bringing us closer to treatments and cures 
for cancer and other diseases. Citi is playing a key role in 
channeling the capital to fuel this progress, connecting 
investors with companies driving this innovation.
We also continue to play an important role in the changing 
nature of globalization. On a local level, Citi is a growth engine 
for many communities around the world, helping finance 
critical infrastructure, supporting businesses and households 
in their journeys to prosperity, and promoting broader access 
to financial services. 
On a macro level, we serve as a backbone to the global 
financial system and an enabler of the global economy, which 
is increasingly tilting towards the United States. The U.S.’s 
unmatched capital market strength and entrepreneurship, 
combined with ongoing challenges in Europe and China, have 
continued to make it an attractive destination for greater 
investment. And with the U.S. currently at the center of gravity, 
it is clear that multinational companies will need an American-
based bank with a truly global footprint such as Citi to succeed.
As we look at the rapidly evolving world around us, we 
can say with confidence that we are ready for it. We have 
strategic clarity and focus, have simplified our organization, 
are modernizing our infrastructure and are investing in our 
talent. We are doing exactly what we said we would.
We are entering a new era — one where our focus, innovation 
and excellence will set us apart. We are moving forward with 
a clear sense of purpose and the confidence to turn ambition 
into action. The world is changing fast, but Citi is changing 
faster. We are not just keeping pace with the future; we are 
helping to shape it.
Sincerely,
Jane Fraser
Chief Executive Officer, Citigroup Inc.
	1.
	2.
	3.
	4.
	5.
	6.

7
6
Throughout the year, we continued 
to find new ways to elevate 
the client experience.
Services
•	 Became the first global bank to enable 
near-instant cross-border payments into 
Mastercard debit cards in 14 receiving 
markets, across 65 origination countries. 
•	 Elevated Citi Token Services for Cash from a 
pilot program to a live commercial solution, 
facilitating multimillion-dollar transactions 
for institutional clients.
Markets
•	 Increased client activity in Spread Products, as 
we brought innovative transactions to market 
across regions and asset classes.
•	 Ranked #1 in Institutional Investor poll of 
buyside clients for web-based analytics of our 
market-leading platform, Citi Velocity.
Banking
•	 Announced a landmark $25 billion private 
credit, direct lending program with Apollo, 
increasing clients’ access to the private lending 
capital pool. 
•	 Grew the Citi Commercial Bank by expanding 
into Japan and continued the rollout of the 
CitiDirect Commercial Banking platform to 
elevate the client experience.
Wealth
•	 Launched an effort to add more Citigold 
advisors to branches and provide retail clients 
with tailored investment advice and guidance to 
help them move up the wealth spectrum. 
•	 Established an integrated client team to 
make it simpler and more efficient to connect 
the firm’s Banking clients with our wealth 
management platform.
U.S. Personal Banking
•	 Launched the enhanced Citi Strata Premier 
Card and Dillard’s private label and co-branded 
credit cards.
•	 Extended and expanded our iconic partnership 
with American Airlines, becoming the exclusive 
issuer of the AAdvantage® U.S. co-branded 
card portfolio in 2026 and paving the way for 
more customer benefits.
Delivering for clients through our five interconnected businesses

•	 Finalized significant organizational 
changes that eliminated management 
layers and maximizes the synergies 
between our five businesses.
•	 Completed the separation of 
Banamex from our institutional 
business in Mexico, a major milestone 
in our effort to simplify operations 
and center the bank around a 
focused set of interconnected 
and high-returning businesses. 
•	 Entered a strategic, multiyear alliance 
with Google Cloud to modernize our 
technology infrastructure and fuel 
firmwide innovation with AI.
•	 Kicked off the largest branch 
investment and expansion in 
decades, starting in Chicago and 
Washington, D.C.
•	 Rolled out generative AI tools for 
more than 140,000 employees to 
increase productivity and improve 
how we serve clients.
•	 Implemented a more systematic 
approach to compliance 
and continued to automate 
manual controls as part of the 
Transformation initiative. 
•	 Increased investment in data 
governance and quality to transform 
the bank’s vast amount of data into a 
competitive resource.
•	 Strengthened a culture of 
accountability by implementing 
firmwide performance and talent 
management programs.
•	 Recruited top industry talent to 
the management team, including 
Tim Ryan as Head of Technology 
& Business Enablement and 
Vis Raghavan as Head of Banking.
A bank built 
for the future
9
8


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-K
(Mark One)
☒
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 
OF 1934
For the fiscal year ended December 31, 2024
 
OR
 
☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT 
OF 1934
For the transition period from        to  
Commission file number 1-9924 
 Citigroup Inc.
(Exact name of registrant as specified in its charter)
Delaware
52-1568099
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification No.)
388 Greenwich Street, New York NY
10013
(Address of principal executive offices)
(Zip code)
(212) 559-1000 
(Registrant’s telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934 formatted in Inline XBRL:  See Exhibit 99.01
 
Securities registered pursuant to Section 12(g) of the Act:  none
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes x    No o
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.  Yes o    No x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements 
for the past 90 days.  Yes x    No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  
Yes x    No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act.
Large accelerated filer ☒
Accelerated filer ☐
Non-accelerated filer ☐
Smaller reporting company
☐
Emerging growth company
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  Yes o
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued 
its audit report.  ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing 
reflect the correction of an error to previously issued financial statements.  o
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received 
by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).  o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes ☐    No x
The aggregate market value of Citigroup Inc. common stock held by non-affiliates of Citigroup Inc. on June 30, 2024 was approximately $120.8 billion.
Number of shares of Citigroup Inc. common stock outstanding on January 31, 2025: 1,884,479,551 
Documents Incorporated by Reference: Portions of the registrant’s proxy statement for the annual meeting of stockholders scheduled to be held on April 29, 
2025 are incorporated by reference in this Form 10-K in response to Items 10, 11, 12, 13 and 14 of Part III.
Available on the web at www.citigroup.com

FORM 10-K CROSS-REFERENCE INDEX
 
Item Number
Page
 
Part I
 
1.
Business
4–32, 130–135,
137, 169–173,
314–315
 
1A.
Risk Factors
50–64
 
1B.
Unresolved Staff Comments
Not Applicable
 
1C.
Cybersecurity
56–58, 119–121
2.
Properties
Not Applicable
 
3.
Legal Proceedings—See 
Note 30 to the Consolidated 
Financial Statements
301–308
 
4.
Mine Safety Disclosures
Not Applicable
 
Part II
 
 
5.
Market for Registrant’s 
Common Equity, Related 
Stockholder Matters and 
Issuer Purchases of Equity 
Securities
146–147, 179–181, 
316–318
 
6.
Reserved
 
7.
Management’s Discussion 
and Analysis of Financial 
Condition and Results of 
Operations
7–32, 70–129
 
7A.
Quantitative and Qualitative 
Disclosures About Market 
Risk
70–129, 174–178, 
198–238, 245–292
 
8.
Financial Statements and 
Supplementary Data
142–313
 
9.
Changes in and 
Disagreements with 
Accountants on Accounting 
and Financial Disclosure
Not Applicable
9A.
Controls and Procedures
135–136
 
9B.
Other Information
317
9C. 
Disclosure Regarding 
Foreign Jurisdictions that 
Prevent Inspections
Not Applicable
Part III
 
10.
Directors, Executive Officers 
and Corporate Governance
319–321*
 
11.
Executive Compensation
**
 
12.
Security Ownership of 
Certain Beneficial Owners 
and Management and 
Related Stockholder Matters
***
 
13.
Certain Relationships and 
Related Transactions, and 
Director Independence
****
 
14.
Principal Accountant Fees 
and Services
*****
 
Part IV
 
15.
Exhibit and Financial 
Statement Schedules
* For additional information regarding Citigroup’s Directors, see 
“Corporate Governance” and “Proposal 1: Election of Directors” in 
the definitive Proxy Statement for Citigroup’s Annual Meeting of 
Stockholders scheduled to be held on April 29, 2025, to be filed 
with the SEC (the Proxy Statement), incorporated herein by 
reference.
** See “Compensation Discussion and Analysis,” “The Personnel and 
Compensation Committee Report,” and “2024 Summary 
Compensation Table and Compensation Information” and “CEO 
Pay Ratio” in the Proxy Statement, incorporated herein by 
reference, other than disclosure under the heading “Pay versus 
Performance” information responsive to Item 402(v) of Regulation 
S-K of SEC rules.
*** See “About the Annual Meeting,” “Stock Ownership” and “Equity 
Compensation Plan Information” in the Proxy Statement, 
incorporated herein by reference.
**** See “Corporate Governance—Director Independence,” “—Certain 
Transactions and Relationships, Compensation Committee 
Interlocks and Insider Participation” and “—Indebtedness” in the 
Proxy Statement, incorporated herein by reference.
***** See “Proposal 2: Ratification of Selection of Independent 
Registered Public Accountants” in the Proxy Statement, 
incorporated herein by reference.
2

CITIGROUP’S 2024 ANNUAL REPORT ON FORM 10-K
OVERVIEW
4
Citigroup Reportable Operating Segments
6
MANAGEMENT’S DISCUSSION AND ANALYSIS 
OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
7
Executive Summary
7
Citi’s Multiyear Transformation
11
Summary of Selected Financial Data
14
Segment Revenues and Income (Loss)
16
Select Balance Sheet Items by Segment
17
Services
18
Markets
21
Banking
23
Wealth
25
U.S. Personal Banking
27
All Other—Divestiture-Related Impacts (Reconciling Items)
29
All Other—Managed Basis
30
CAPITAL RESOURCES
33
RISK FACTORS
50
NET ZERO AND SUSTAINABILITY
65
HUMAN CAPITAL RESOURCES AND MANAGEMENT
66
Managing Global Risk—Table of Contents
69
MANAGING GLOBAL RISK
70
SIGNIFICANT ACCOUNTING POLICIES AND
SIGNIFICANT ESTIMATES
130
DISCLOSURE CONTROLS AND PROCEDURES
135
MANAGEMENT’S ANNUAL REPORT ON INTERNAL 
CONTROL OVER FINANCIAL REPORTING
136
FORWARD-LOOKING STATEMENTS
137
REPORT OF INDEPENDENT REGISTERED PUBLIC 
ACCOUNTING FIRM (PCAOB ID # 185)
138
Financial Statements and Notes—Table of Contents
141
CONSOLIDATED FINANCIAL STATEMENTS
142
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
150
FINANCIAL DATA SUPPLEMENT
313
SUPERVISION, REGULATION AND OTHER
314
OTHER INFORMATION
317
CORPORATE INFORMATION
319
Executive Officers
319
Citigroup Board of Directors
321
GLOSSARY OF TERMS AND ACRONYMS
322
EXHIBIT INDEX
327
SIGNATURES
332
3

OVERVIEW
Citigroup’s history dates back to the founding of the City 
Bank of New York in 1812. 
Citigroup is a global diversified financial services holding 
company whose businesses provide consumers, corporations, 
governments and institutions with a broad, yet focused, range 
of financial products and services, including consumer 
banking and credit, corporate and investment banking, 
securities brokerage, trade and securities services and wealth 
management. Citi does business in nearly 160 countries and 
jurisdictions.
Citi’s vision is to be the preeminent banking partner for 
institutions with cross-border needs, a global leader in wealth 
management and a valued personal bank in the U.S.
At December 31, 2024, Citi had approximately 229,000 
full-time employees, compared to approximately 239,000 at 
December 31, 2023. For additional information, see “Human 
Capital Resources and Management” below.
Throughout this report, “Citigroup,” “Citi” and “the 
Company” refer to Citigroup Inc. and its consolidated 
subsidiaries. All “Note” references correspond to the Notes to 
the Consolidated Financial Statements herein, unless 
otherwise indicated. 
For a list of certain terms and acronyms used in this 
Annual Report on Form 10-K and other Citigroup 
presentations, see “Glossary of Terms and Acronyms” at the 
end of this report. 
Additional Information
Additional information about Citigroup is available on Citi’s 
website at www.citigroup.com. Citigroup’s annual reports on 
Form 10-K, quarterly reports on Form 10-Q, current reports on 
Form 8-K and proxy statements, as well as other filings with 
the U.S. Securities and Exchange Commission (SEC) are 
available free of charge through Citi’s website by clicking on 
“SEC Filings” under the “Investors” tab. The SEC’s website 
also contains these filings and other information regarding Citi 
at www.sec.gov. 
For a discussion of 2023 versus 2022 results of operations 
of Services, Markets, Banking, Wealth, U.S. Personal Banking 
and All Other, see each respective business’s results of 
operations in Citigroup’s Annual Report on Form 10-K for the 
year ended December 31, 2023 (Citigroup’s 2023 Annual 
Report on Form 10-K).
Certain reclassifications have been made to the prior 
periods’ financial statements and disclosures to conform to the 
current period’s presentation, including certain 
reclassifications to align with Citi’s organizational 
simplification and strategy, for all periods presented.
Please see “Risk Factors” below for a discussion of 
material risks and uncertainties that could impact 
Citigroup’s businesses, results of operations and financial 
condition.
Non-GAAP Financial Measures 
Citi prepares its financial statements in accordance with U.S. 
generally accepted accounting principles (GAAP) and also 
presents certain non-GAAP financial measures (non-GAAP 
measures) that exclude certain items or otherwise include 
components that differ from the most directly comparable 
measures calculated in accordance with U.S. GAAP. These 
non-GAAP financial measures are not intended to be a 
substitute for GAAP financial measures and may not be 
defined or calculated the same way as non-GAAP measures 
with similar names used by other companies.
Citi’s non-GAAP financial measures in this Form 10-K 
include:
•
Revenues excluding the Argentina currency devaluation 
and/or divestiture-related impacts
•
Expenses excluding the Federal Deposit Insurance 
Corporation (FDIC) special assessment and/or divestiture-
related impacts
•
Services and Treasury and Trade Solutions (TTS) 
revenues and/or non-interest revenues excluding the 
impact of the Argentina currency devaluation
•
Banking and Corporate Lending revenues excluding gain 
(loss) on loan hedges
•
All Other (managed basis), which excludes divestiture-
related impacts
•
Tangible common equity (TCE), return on tangible 
common equity (RoTCE) and tangible book value per 
share (TBVPS)
•
Non-Markets net interest income
For more information on the Argentina currency 
devaluation and/or the FDIC special assessment, see 
“Executive Summary” below. Citi believes its results 
excluding the Argentina currency devaluation and the FDIC 
special assessment are useful to investors, industry analysts 
and others in evaluating Citi’s results of operations and 
comparing its operational performance between periods, by 
providing a meaningful depiction of the underlying 
fundamentals of period-to-period operating results, 
particularly given the outsized impacts of these items, as well 
as additional comparability to peer companies. 
Citi’s results excluding divestiture-related impacts 
represent as reported, or GAAP, financial results adjusted for 
items that are incurred and recognized, which are wholly and 
necessarily a consequence of actions taken to sell (including 
through a public offering), dispose of or wind down business 
activities associated with Citi’s previously announced exit 
markets within All Other—Legacy Franchises. Citi’s Chief 
Executive Officer, its chief operating decision maker, 
regularly reviews financial information for All Other on a 
managed basis that excludes these divestiture-related impacts. 
For more information on Citi’s results excluding divestiture- 
related impacts, see “Executive Summary” and “All Other— 
Divestiture-Related Impacts (Reconciling Items)” below. 
Citi believes its results excluding divestiture-related 
impacts are useful to investors, industry analysts and others in 
evaluating Citi’s results of operations and comparing its 
operational performance between periods, by providing a 
meaningful depiction of the underlying fundamentals of 
4

period-to-period operating results, particularly given the 
outsized impacts of the divestiture-related impacts; improved 
visibility into management decisions and their impacts on 
operational performance; and additional comparability to peer 
companies.
For more information on Services and TTS revenues and/
or non-interest revenues excluding the impact of the Argentina 
currency devaluation, see “Executive Summary” and 
“Services” below. 
For more information on Banking and Corporate Lending 
revenues excluding gain (loss) on loan hedges, see “Executive 
Summary” and “Banking” below. Citi believes that Banking 
and Corporate Lending revenues excluding gain (loss) on loan 
hedges are useful to investors, industry analysts and others 
because the gain (loss) on loan hedges are independent of 
Banking and Corporate Lending’s core operations and not 
indicative of the performance of the business operations.
For more information on TCE, RoTCE and TBVPS, see 
“Capital Resources—Tangible Common Equity, Book Value 
Per Share, Tangible Book Value Per Share and Return on 
Equity” below. TCE, RoTCE and TBVPS are used by 
management, as well as investors, industry analysts and 
others, in assessing Citi’s use of equity. Citi believes TCE and 
RoTCE are useful to investors, industry analysts and others by 
providing alternative measures of capital strength and 
performance. Citi believes TBVPS provides additional useful 
information about the level of tangible assets in relation to 
Citi’s outstanding shares of common stock.
For more information on non-Markets net interest income, 
see “Market Risk—Non-Markets Net Interest Income” below. 
Management uses non-Markets net interest income to assess 
the performance of Citi’s lending, investing (including asset-
liability management) and deposit-raising activities, apart 
from any volatility associated with Markets activities. Citi 
believes the use of this non-GAAP measure provides 
investors, industry analysts and others with an alternative 
measure to analyze the net interest income trends of Citi’s 
lending, investing and deposit-raising activities, by providing 
a meaningful depiction of the underlying fundamentals of 
period-to-period operating results of those activities; improved 
visibility into management decisions and their impacts on 
operational performance; and additional comparability to peer 
companies.
5

Citigroup is managed pursuant to five operating segments: Services, Markets, Banking, Wealth and U.S. Personal Banking. Activities 
not assigned to the operating segments are included in All Other. For additional information, see the results of operations for each of 
the operating segments and All Other within “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” below.
        
Note: Mexico is included in LATAM within International. 
(1) Within International, Citi is organized into six clusters: United Kingdom; Japan, Asia North and Australia (JANA); Latin America (LATAM); Asia South; 
Europe; and Middle East and Africa (MEA). Although the chief operating decision maker (CODM) does not manage Citi’s reportable operating segments by 
cluster, Citi provides additional selected financial information (revenue and certain corporate credit metrics) below for the six clusters within International.
6

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS
EXECUTIVE SUMMARY
As described further throughout this Executive Summary, Citi 
demonstrated improved overall business performance and 
continued progress on its strategic priorities in 2024: 
•
Citi and its five reportable operating segments each 
achieved positive operating leverage for 2024. Citi’s 
positive operating leverage in 2024 was driven by revenue 
growth of 3%, with record revenues in Services, Wealth 
and USPB, and disciplined expense management (down 
4%), despite higher volume- and transformation-related 
expenses and other investments in risk and control 
initiatives. Excluding the impact of the FDIC special 
assessment in both 2024 and the prior year, expenses 
decreased 2%. 
•
Citi continued to advance its transformation, including its 
efforts to improve risk management, modernize 
technology and infrastructure and improve resiliency 
across the organization. Simultaneously, as a result of the 
July 2024 Civil Money Penalty Consent Orders and 
Consent Order Amendment, Citi recognized the need to 
accelerate progress in certain areas, particularly with 
regard to data quality management related to governance 
and regulatory reporting. (See “Citi’s Multiyear 
Transformation” below). 
•
Citi completed its organizational simplification 
announced in September 2023, resulting in a simpler 
management structure that aligns to and facilitates Citi’s 
strategy, while improving accountability and decision-
making and advancing the execution of Citi’s 
transformation.
•
As part of its strategic refresh, Citi continued to make 
progress on its remaining divestitures, including exits of 
its consumer banking operations in Korea and Poland and 
its overall operations in Russia. Additionally, Citi 
completed the separation of its Services, Markets, 
Banking and Wealth businesses in Mexico from its 
consumer banking and small business and middle-market 
banking operations in Mexico (Mexico Consumer/
SBMM) in December 2024, an important milestone 
toward the planned initial public offering (IPO) of Citi’s 
Mexico Consumer/SBMM business. (See “All Other 
(Managed Basis)” below.)
•
Citi returned $6.7 billion to common shareholders in the 
form of dividends ($4.2 billion) and share repurchases 
($2.5 billion) in 2024. As previously disclosed, on 
January 13, 2025, Citigroup’s Board of Directors 
authorized a new, multiyear $20 billion common stock 
repurchase program, with planned repurchases of $1.5 
billion during the first quarter of 2025, subject to market 
conditions and other factors. After the first quarter of 
2025, Citi will continue to assess the level of common 
share repurchases on a quarter-by-quarter basis given 
uncertainty regarding regulatory capital requirements, 
among other factors.
2024 Results Summary
Citigroup
Citigroup reported net income of $12.7 billion, or $5.94 per 
share. This compared to net income of $9.2 billion, or $4.04 
per share in the prior year, which included larger impacts from 
certain notable items, including an Argentina currency 
devaluation, an FDIC special assessment, restructuring 
charges related to Citi’s organizational simplification and an 
ACL build for transfer risk (see “Cost of Credit” below). 
Net income increased 37% versus the prior year, driven 
by the higher revenues, lower expenses and a lower effective 
tax rate, partially offset by higher cost of credit. Citigroup’s 
effective tax rate was 25% in 2024 versus 27% in the prior 
year, largely driven by the geographic mix of earnings (see 
Note 10). 
Citigroup revenues of $81.1 billion in 2024 increased 3% 
on a reported basis. This increase in revenues largely reflected 
an increase in non-interest revenue (up 15%), including the 
benefit of a smaller impact from the Argentina currency 
devaluation ($(253) million in 2024 versus approximately 
$(1.9) billion in 2023) as well as strength in underlying fee 
drivers in each of Citi’s reportable operating segments. The 
increase in non-interest revenue was partially offset by a 
decline in net interest income (down 1%). The decrease in net 
interest income primarily reflected lower revenues in All Other 
(managed basis), partially offset by higher interest-earning 
balance growth in U.S. Personal Banking (USPB). Excluding 
divestiture-related impacts, primarily related to gains on the 
sales of Citi’s India and Taiwan consumer banking businesses 
in the prior year, as well as the Argentina currency 
devaluation, revenues of $81.4 billion in 2024 also increased 
3% versus the prior year. 
Citigroup’s end-of-period loans were $694 billion, up 1% 
versus the prior year, largely driven by loan growth in USPB. 
Citigroup’s end-of-period deposits were approximately 
$1.3 trillion, down 2% versus the prior year, largely due to a 
decrease in All Other (managed basis). For additional 
information about Citi’s deposits by business, including 
drivers and deposit trends, see each respective business’s 
results of operations and “Liquidity Risk— Deposits” below.
Expenses
Citigroup’s operating expenses of $54.0 billion decreased 4% 
from the prior year. Excluding the FDIC special assessment 
($203 million in 2024 versus approximately $1.7 billion in the 
prior year), expenses of $53.8 billion decreased 2%, driven by 
savings related to Citi’s organizational simplification and 
stranded cost reduction, as well as the lower restructuring 
charges ($259 million in 2024 versus $781 million in the prior 
year) and repositioning costs. The decrease was partially offset 
by higher volume-related expenses, investments in Citi’s 
transformation and other risk and controls initiatives, as well 
as the costs of the July 2024 Civil Money Penalty Consent 
Orders entered into with the Federal Reserve Board (FRB) and 
the Office of the Comptroller of the Currency (OCC). 
7

Excluding the FDIC special assessment and divestiture-related 
impacts, expenses of $53.5 billion also decreased 2%. 
Cost of Credit
Citi’s total provisions for credit losses and for benefits and 
claims was $10.1 billion, compared to $9.2 billion in the prior 
year. The increase was driven by higher net credit losses in 
Branded Cards and Retail Services in USPB, reflecting the 
continued maturation of multiple cards loan vintages 
originated in recent years. The maturation was delayed by 
unprecedented levels of government stimulus during the 
pandemic. In addition, the increase was due to macroeconomic 
pressures related to the elevated inflationary and interest rate 
environment impacting both card portfolios, with lower FICO 
band customers primarily driving the increase. The higher net 
credit losses were partially offset by a lower net build in the 
allowance for credit losses (ACL), primarily due to a smaller 
build related to transfer risk associated with exposures outside 
the U.S. (approximately $0.2 billion in 2024 versus $1.9 
billion in 2023), driven by safety and soundness 
considerations under U.S. banking law. For additional 
information on Citi’s ACL, see “Significant Accounting 
Policies and Significant Estimates—Citi’s Allowance for 
Credit Losses (ACL)” below. 
Net credit losses of $9.0 billion increased 40% from the 
prior year. Consumer net credit losses of $8.6 billion increased 
39%, largely reflecting the continued rise in net credit loss 
rates in Branded Cards and Retail Services. Corporate net 
credit losses increased to $397 million from $250 million in 
the prior year.
Subject to evolving macroeconomic conditions, Citi 
expects to continue to experience an elevated net credit loss 
rate for full-year 2025 in line with 2024, with higher loss rates 
in the first half of the year in Branded Cards and Retail 
Services consistent with seasonal patterns. Citi also expects 
that its future ACL builds will be driven by both the 
macroeconomic environment and business volumes, among 
other factors. For additional information on Citi’s consumer 
and corporate credit costs, see each respective business’s 
results of operations and “Credit Risk” below.
In January 2025, a series of wildfires affected the Los 
Angeles metropolitan area and surrounding regions, causing 
loss of life and the destruction of more than 16,000 structures. 
While Citi continues to assess the wildfires’ impact on its 
customers and clients in the affected areas, Citi does not 
currently expect the wildfires to have a direct material impact 
to its consumer or corporate credit portfolios or its overall 
results of operations.
Capital
Citigroup’s CET1 Capital ratio was 13.6% as of December 31, 
2024, compared to 13.4% as of December 31, 2023, based on 
the Basel III Standardized Approach for determining risk 
weighted assets (RWA). The increase was primarily driven by 
net income and a decrease in RWA, partially offset by the 
payment of common and preferred dividends, as well as 
common share repurchases and net adverse movements in 
Accumulated other comprehensive income (AOCI). 
In 2024, Citi repurchased $2.5 billion of common shares 
and paid $4.2 billion of common dividends (see “Unregistered 
Sales of Equity Securities, Repurchases of Equity Securities 
and Dividends” below). 
For additional information on capital-related risks, trends 
and uncertainties, see “Capital Resources—Regulatory Capital 
Standards and Developments” and “Risk Factors—Strategic 
Risks,” “—Operational Risks” and “—Compliance Risks” 
below.
Citigroup’s Supplementary Leverage ratio as of 
December 31, 2024 was 5.8%, largely unchanged from 
December 31, 2023, as higher Tier 1 Capital was offset by an 
increase in Total Leverage Exposure. For additional 
information on Citi’s capital ratios and related components, 
see “Capital Resources” below.
Services
Services net income of $6.5 billion increased 40%, as higher 
revenue and lower cost of credit were partially offset by higher 
expenses.
Services revenues of $19.6 billion increased 9%, largely 
driven by a 28% increase in non-interest revenue and higher 
net interest income (up 1%). Excluding the impact of the 
Argentina currency devaluation ($(178) million in 2024 versus 
approximately $(1.2) billion in 2023), Services revenues 
increased 3% and its non-interest revenue increased 5%. The 
increase in net interest income reflected the benefit of higher 
deposit and loan volumes, largely offset by a decline in 
interest rates in Argentina. 
TTS revenues of $14.5 billion increased 6% on a reported 
basis, driven by a 37% increase in non-interest revenue, 
partially offset by a 1% decrease in net interest income. 
Excluding the impact of the Argentina currency devaluation 
(approximately $(164) million in 2024 and approximately 
$(1.0) billion in 2023), non-interest revenue increased 3%, 
driven by an increase in cross-border transaction value, as well 
as an increase in U.S. dollar clearing and commercial card 
spend volume. The decrease in TTS net interest income was 
primarily driven by the decline in interest rates in Argentina.
Securities Services revenues of $5.1 billion increased 
17%, driven by an 18% increase in non-interest revenue and a 
15% increase in net interest income. The growth in non-
interest revenue was primarily due to increased fees from 
higher AUC/AUA balances and continued elevated levels of 
corporate activity in Issuer Services, as well as the smaller 
impact from the currency devaluation in Argentina. The 
increase in net interest income was primarily due to higher 
spreads and volumes.
Services expenses of $10.6 billion increased 6%, 
primarily driven by continued investments in technology and 
platform modernization, other risk and controls and product 
innovation, as well as an Argentina-related transaction tax 
expense and higher legal expenses, partially offset by the 
impact of productivity savings. Cost of credit decreased to 
$276 million from $950 million in the prior year, primarily 
driven by a smaller ACL build for transfer risk associated with 
exposures outside of the U.S., driven by safety and soundness 
considerations under U.S. banking law.
For additional information on the results of operations of 
Services in 2024, see “Services” below.
8

Markets
Markets net income of $4.9 billion increased 27%, driven by 
higher revenues, partially offset by higher cost of credit. 
Markets revenues of $19.8 billion increased 6%, driven 
by a 26% increase in Equity Markets and a 1% increase in 
Fixed Income Markets. The increase in Equity Markets was 
primarily driven by growth in cash equities, due to higher 
client activity and volumes, and equity derivatives on higher 
volatility, which also included the impact from an episodic 
gain related to the Visa B exchange. The increase was also 
driven by an increase in prime services. The increase in Fixed 
Income Markets was driven by growth in spread products and 
other fixed income (up 20%), partially offset by lower 
revenues in rates and currencies (down 6%). The increase in 
spread products and other fixed income revenues was largely 
driven by increased client activity due to growth in asset-
backed financing, securitization activity and underwriting fees, 
partially offset by a decline in commodities revenues. The 
decline in rates and currencies revenues was primarily due to 
lower volatility and a strong prior-year performance, partially 
offset by the smaller impact of the Argentina currency 
devaluation.
Markets expenses of $13.2 billion were largely unchanged 
versus the prior year, as higher legal and volume-related 
expenses were offset by productivity savings. Cost of credit 
increased to $463 million from $438 million in the prior year, 
primarily driven by higher net credit losses for loans in spread 
products, partially offset by a smaller ACL build on other 
assets for transfer risk associated with exposures outside the 
U.S., driven by safety and soundness considerations under 
U.S. banking law.
For additional information on the results of operations of 
Markets in 2024, see “Markets” below.
Banking
Banking net income was $1.5 billion, compared to a net loss of 
$35 million in the prior year, driven by higher revenues, lower 
expenses and a higher benefit from cost of credit. 
Banking revenues of $6.2 billion increased 32%, 
including a $180 million loss on loan hedges in 2024 versus a 
$443 million loss on loan hedges in the prior year. Excluding 
the losses on loan hedges, Banking revenues of $6.4 billion 
increased 24%, reflecting higher Investment Banking and 
Corporate Lending revenues. Investment Banking revenues of 
$3.6 billion increased 38%, due to a rebound in overall wallet 
activity and wallet share gains across all products. Corporate 
Lending revenues increased 23%, including the impact of 
losses on loan hedges. Excluding the impact of losses on loan 
hedges, Corporate Lending revenues increased 9%, primarily 
driven by a smaller impact from the Argentina currency 
devaluation. 
Banking expenses of $4.5 billion decreased 8%, primarily 
driven by benefits of prior repositioning and other actions to 
lower the expense base, partially offset by higher volume-
related expenses. Cost of credit was a benefit of $224 million, 
compared to a benefit of $143 million in the prior year, driven 
by an ACL release on other assets, primarily due to lower 
transfer risk associated with exposures outside the U.S., driven 
by safety and soundness considerations under U.S. banking 
law.
For additional information on the results of operations of 
Banking in 2024, see “Banking” below. 
Wealth
Wealth net income of $1.0 billion increased 139%, reflecting 
higher revenues, lower expenses and a higher benefit from 
cost of credit. 
Wealth revenues of $7.5 billion increased 7%, largely 
driven by higher non-interest revenue (up 15%), reflecting 
higher investment fee revenues in Citigold, Wealth at Work 
and the Private Bank on growth in client investment assets, as 
well as an increase in net interest income (up 2%). The 
increase in net interest income was mainly due to higher 
average deposit spreads and volumes, partially offset by 
higher mortgage funding costs in the Private Bank and Wealth 
at Work. 
Wealth expenses decreased 2% to $6.4 billion, primarily 
driven by benefits from prior repositioning and restructuring 
actions, partially offset by higher volume-related expenses and 
technology investments focused on risk and controls and 
platform enhancements. Cost of credit was a net benefit of 
$126 million, compared to a net benefit of $3 million in the 
prior year, largely driven by a higher net ACL release due to a 
change in the ACL associated with the margin lending 
portfolio. 
For additional information on the results of operations of 
Wealth in 2024, see “Wealth” below.
U.S. Personal Banking
USPB net income of $1.4 billion decreased 24%, driven by 
higher cost of credit, partially offset by higher revenues and 
lower expenses. 
USPB revenues of $20.4 billion increased 6%, due to 
higher net interest income (up 5%), driven by strong loan 
growth, primarily in cards, as well as higher non-interest 
revenue (up 24%) due to lower partner payments in Retail 
Services. Branded Cards revenues of $10.7 billion increased 
7%, primarily driven by higher net interest income, reflecting 
interest-earning balance growth (up 9%) from lower payment 
rates and card spend volume growth. Retail Services revenues 
of $7.1 billion increased 8%, primarily driven by higher non-
interest revenue due to the lower partner payments, as a result 
of higher net credit losses, as well as higher net interest 
income on growth in interest-earning balances (up 3%). Retail 
Banking revenues of $2.6 billion decreased 1%, primarily 
driven by the impact of the transfers of certain relationships 
and the associated deposit balances to Wealth, partially offset 
by higher deposit spreads, as well as mortgage and installment 
loan growth.
USPB expenses of $10 billion decreased 1%, primarily 
driven by continued productivity savings and lower 
technology costs, partially offset by higher volume-related 
expenses. Cost of credit increased to $8.6 billion, compared to 
$6.7 billion in the prior year. The increase was driven by 
higher net credit losses (up 45%), primarily reflecting the 
continued maturation of multiple cards loan vintages 
originated in recent years, as well as macroeconomic pressures 
related to the elevated inflationary and interest rate 
environment impacting both cards portfolios, with lower FICO 
band customers primarily driving the increase. The higher net 
9

credit losses were partially offset by a lower ACL build for 
loans. 
For additional information on the results of operations of 
USPB in 2024, see “U.S. Personal Banking” below.
All Other (Managed Basis)
All Other (managed basis) net loss was $2.4 billion, compared 
to a net loss of $2.1 billion in the prior year, driven by lower 
revenues and lower income tax benefits, partially offset by 
lower expenses and lower cost of credit.
All Other (managed basis) revenues decreased 20%, 
driven by lower revenues in Corporate/Other and Legacy 
Franchises. The decline in Corporate/Other was largely driven 
by net investment securities losses due to the repositioning of 
the investment securities portfolio and higher funding costs. 
Legacy Franchises (managed basis) revenues declined 6%, due 
to lower revenues in Asia Consumer (managed basis) and 
Legacy Holdings Assets, partially offset by higher revenues in 
Mexico Consumer/SBMM (managed basis). 
All Other (managed basis) expenses decreased 19%, 
primarily driven by the lower FDIC special assessment ($203 
million in 2024 versus approximately $1.7 billion in the prior 
year) and a reduction from the closed exits and wind-downs, 
as well as the lower restructuring charges ($259 million in 
2024 versus $781 million in 2023), partially offset by the civil 
money penalties imposed by the FRB and OCC in July 2024. 
Cost of credit was $1.1 billion, compared to $1.3 billion in the 
prior year, largely driven by a smaller ACL build for transfer 
risk associated with exposures outside the U.S., driven by 
safety and soundness considerations under U.S. banking law.
For additional information on the results of operations of 
All Other (managed basis) in 2024, see “All Other—
Divestiture-Related Impacts (Reconciling Items)” and “All 
Other (Managed Basis)” below. 
Macroeconomic and Other Risks and Uncertainties
Various macroeconomic, geopolitical and regulatory 
uncertainties and challenges pose risks to economic conditions 
in the U.S. and globally, including, among others, any 
resurgence in inflation; changes to trade, immigration, energy 
and other policies resulting from the new U.S. administration; 
changes in interest rate policies; the Russia–Ukraine war; 
conflicts in the Middle East; and economic conditions and 
tensions involving China.
For example, on February 1, 2025 the new U.S. 
administration announced the imposition of new tariffs on 
imports from China, Mexico and Canada, although the tariffs 
for Mexico and Canada were delayed for 30 days. China 
responded with tariffs against certain imports from the U.S. 
Additionally, on February 10, 2025, the U.S. administration 
announced global 25% tariffs on steel and aluminum imports. 
The U.S. administration has also announced plans for 
reciprocal tariffs on all U.S. trading partners. While the 
resulting impacts are difficult to predict at this time, these and 
other tariffs, whether imposed by the U.S. or by any other 
country, may result in disruption of supply chains, increased 
inflationary pressures and higher interest rates.
These and other risks could negatively impact economic 
growth rates and unemployment levels in the U.S. and other 
countries and result in volatility and disruptions in financial 
markets. Such risks could also adversely affect Citi’s 
customers, clients, businesses, funding costs, cost of credit and 
overall results of operations and financial condition during 
2025. For a further discussion of trends, uncertainties and risks 
that will or could impact Citi’s businesses, results of 
operations, capital and other financial condition during 2025, 
see “Executive Summary” above and “Risk Factors,” each 
respective business’s results of operations and “Managing 
Global Risk,” including “Managing Global Risk—Other Risks
—Country Risk—Russia” and “—Argentina,” below.
10

  
  CITI’S MULTIYEAR TRANSFORMATION
Overview
As previously disclosed, Citi’s transformation, including the 
remediation of its consent orders with the FRB and OCC, is a 
multiyear endeavor that is not linear. Citi is modernizing and 
simplifying the Company in order to lead in a dynamic, 
competitive and digital world. Citi’s transformation is 
addressing decades of underinvestment in its infrastructure, 
going beyond remedying regulatory concerns to intentionally 
transform how the organization operates, and making 
investments that not only support current needs, but also 
benefit the Company over the long term.
Transformation efforts of this scale involve significant 
complexities and uncertainties, including ongoing regulatory 
challenges and risks. As discussed in the “Executive 
Summary” above, on July 10, 2024, the FRB entered into a 
Civil Money Penalty Consent Order with Citigroup, and the 
OCC entered into a Civil Money Penalty Consent Order with 
Citibank (collectively, the 2024 Consent Orders). In addition, 
the OCC and Citibank entered into an Amendment (the 
Amendment) to the October 7, 2020 Consent Order. For 
additional information about the 2024 Consent Orders and the 
Amendment, see Citi’s July 10, 2024 Form 8-K and 
“Transformation Focus Areas and Status” and “FRB and OCC 
Consent Orders Compliance” below. 
Citi may continue to experience significant challenges in 
progressing the transformation and satisfying the regulators’ 
expectations in both sufficiency and timing, particularly with 
regard to data quality management related to governance and 
regulatory reporting. The regulators may also identify 
additional risk and control issues that could result in further 
regulatory actions. For additional information about these 
regulatory risks, see “Risk Factors—Compliance Risks” 
below.
Notwithstanding the 2024 Consent Orders and the 
Amendment, Citi’s transformation target outcomes remain 
focused on changing its business and operating models such 
that they simultaneously (i) strengthen controls, enhance data 
quality, reduce risk and improve Citi’s regulatory compliance 
and its culture, and (ii) enhance Citi’s value to customers, 
clients and shareholders.
Transformation Focus Areas and Status
Over the last several years, Citi has made key investments to, 
among other things, consolidate and modernize its 
infrastructure, simplify and automate manual processes, and 
enhance technology, data and analytics. In particular, Citi’s 
transformation-related expenses include costs related to risk 
and controls, data and finance programs and other 2020 
Consent Order programs, as well as spending on certain other 
regulatory initiatives unrelated to the 2020 Consent Orders, 
and spending on enterprise-wide technology infrastructure and 
the Transformation Bonus Program (see below). 
Citi completed significant planning and foundational 
work for the transformation in 2021 and 2022. In 2023, Citi 
progressed its transformation efforts into implementation 
mode and those efforts continued in 2024.
In 2024, Citi’s transformation-related expenses increased 
1% to approximately $2.9 billion from the prior year, largely 
driven by increased spending on certain programs, including 
data, largely offset by a reduction in the payout under the 
Transformation Bonus Program.
Citi’s transformation initiatives will continue to entail 
significant investments during 2025 and beyond. Citi’s 
transformation initiatives in 2025 will continue to focus on (i) 
automating regulatory processes and remediating data quality 
issues, particularly related to regulatory reporting, and (ii) 
further strengthening stress testing and resolution and recovery 
capabilities.
Progress
Notwithstanding Citi’s investments and remediation efforts, as 
set forth in the FRB’s 2024 Civil Money Penalty Consent 
Order, the FRB found that, based on examinations conducted 
by the Federal Reserve Bank of New York, Citigroup had 
ongoing deficiencies related to its data quality management 
program and inadequate measures for managing and 
controlling its data quality risks. In addition, as set forth in the 
OCC’s 2024 Civil Money Penalty Consent Order and the 
Amendment, the OCC deemed that Citibank had failed to 
make sufficient and sustainable progress toward achieving 
compliance with the OCC’s 2020 Consent Order. As a result, 
Citi has made changes to its governance and structure of its 
data program as well as increased the level of investment in 
the program. For additional information about Citi’s 
transformation investments, see “Transformation Focus Areas 
and Status” above.
Despite the ongoing regulatory challenges and risks, 
Citi’s transformation progress includes the following:
Improved Risk Management
   
•
Closed the 2013 Consent Order with the FRB related to 
anti-money laundering and Bank Secrecy Act deficiencies
•
Built greater efficiency and scale in the risk management 
of Citi’s global spread products business, with 99% of 
risk computations now occurring on cloud-based 
infrastructure
•
Approximately 90% of derivative trades now subject to 
full revaluation each month using automated independent 
price verification
•
Approximately 76% of all product data onboarded to 
strategic data redistribution platforms with stronger data 
quality controls
•
Consolidated four new activity risk management 
platforms into one modern platform
•
Implemented key technology capabilities for target state 
wholesale credit analysis, simplifying the process and 
execution of policy requirements
•
Faster and more frequent stress testing for geopolitical 
risks, natural disasters and industry-specific events
Modernization
   
•
Retired or replaced 714 legacy applications in 2024 with 
new, modern applications
•
Launched a new regulatory reporting platform with 
advanced capabilities to improve quality and efficiency 
11

•
Scaled automated controls in Markets, including 
transaction monitoring (over 750 million trading records 
monthly) and Regulation W compliance (approximately 
400,000 transactions monthly)
•
Consolidated 20 cash equities platforms into one modern 
platform
•
Reduced time to book new or amended loans in North 
America by over 50%
Resiliency
   
•
Improved resiliency and reduced downtime by 
simplifying system restoration to a single click for 
approximately 26% of critical applications
•
Reduced data center consumption through migration of 
workload to a private cloud and streamlined and reduced 
the time involved in the cloud onboarding process from 
over seven weeks to two weeks
•
Upgraded 100% of Citi’s more than 2,300 ATMs in North 
America, Singapore, Hong Kong and the UAE to next-
generation software for better customer security and 
monitoring 
Organizational Simplification
During the first quarter of 2024, Citi completed its 
organizational simplification announced in September 2023. 
The result is a simpler management structure that aligns to and 
facilitates Citi’s strategy, while improving accountability and 
decision-making. Citi’s operating model changes included 
elimination of the Institutional Clients Group, Personal 
Banking and Wealth Management and Legacy Franchises 
operating segments and resulted in the five current reportable 
operating segments—Services, Markets, Banking, Wealth and 
U.S. Personal Banking—and a new financial reporting 
structure. Activities not assigned to the reportable operating 
segments are reflected in All Other, including Legacy 
Franchises and Corporate/Other. Citi also exited certain 
institutional business lines and consolidated its regional 
structure from four to two regions, consisting of North 
America and International. Citi’s organizational simplification 
efforts also assist in advancing the execution of the 
transformation.
FRB and OCC Consent Orders Compliance
As previously disclosed, on July 10, 2024, the FRB entered 
into a Civil Money Penalty Consent Order with Citigroup in 
the amount of approximately $61 million, and the OCC 
entered into a Civil Money Penalty Consent Order with 
Citibank, a wholly owned subsidiary of Citigroup, in the 
amount of $75 million. The OCC and Citibank also entered 
into an Amendment to the October 7, 2020 OCC Consent 
Order. The Amendment requires Citibank to formalize a 
process to determine whether sufficient resources are being 
appropriately allocated toward achieving timely and 
sustainable compliance with the OCC’s 2020 Consent Order, 
including any requirements on which Citibank is not making 
sufficient and sustainable progress (such process, the Resource 
Review Plan). Copies of the 2024 Consent Orders and the 
Amendment were included as exhibits to Citi’s July 10, 2024 
Form 8-K. For additional information regarding the 2024 
Consent Orders and the Amendment, see the July 10, 2024 
Form 8-K.
As discussed above, Citi’s transformation efforts include 
effective implementation of the October 7, 2020 FRB and 
OCC Consent Orders issued to Citigroup and Citibank, 
respectively. The 2020 Consent Orders require Citigroup and 
Citibank to implement extensive targeted action plans and 
submit quarterly progress reports on a timely and sufficient 
basis, detailing the results and status of improvements relating 
principally to various aspects of (i) enterprise-wide risk 
management, (ii) compliance risk management, (iii) data 
quality management related to governance, and (iv) internal 
controls. Citi continues to work constructively with the FRB 
and OCC and provide additional information regarding its 
plans and progress to both regulators on an ongoing basis. Citi 
will continue to reflect their feedback in its project plans and 
execution efforts. Although there are no restrictions on Citi’s 
ability to serve its clients, the 2020 OCC Consent Order 
requires Citibank to obtain prior approval of any significant 
new acquisition, including any portfolio or business 
acquisition, excluding ordinary course transactions. For 
additional information about the requirements under the 2020 
Consent Orders, see Citi’s Current Report on Form 8-K filed 
with the SEC on October 9, 2020.
Governance
Citi has built an organization and infrastructure to manage, 
guide and support its transformation, which spans all 
businesses and functions to ensure consistency. Additionally, 
the Citigroup and Citibank Boards of Directors each formed a 
Transformation Oversight Committee, an ad hoc committee of 
each Board, to provide oversight of Citi’s efforts to improve 
its risk and control environment and management’s 
remediation efforts under the consent orders.
While every member of Citi’s executive management 
team, or EMT, is involved in the transformation and plays a 
key, direct role in its implementation, Citi’s CEO has taken a 
leading role in managing the effort. As part of this effort, 
Citi’s CEO has assembled a team consisting of long-tenured 
employees and new hires from across various disciplines and 
areas of expertise and experience, along with representatives 
from each of Citi’s businesses and functions, to lead the 
various transformation programs. Citi is focusing the 
Company’s most senior talent on this effort and has a detailed, 
integrated approach to execute on the transformation. Citi’s 
Transformation Steering Committee, chaired by Citi’s CEO, 
sets the overall direction for the transformation and 
communicates progress to the Citigroup Board of Directors, as 
well as seeks input and feedback from the Board.
In 2023, Citi appointed a Chief Operating Officer, who 
reports to the CEO and is responsible for running Citi’s overall 
transformation efforts, as well as leading Citi’s efforts to 
improve operating efficiency and returns along with Citi’s 
enterprise-wide effort to strengthen its risk and controls and 
data quality, and modernize infrastructure, while simplifying 
the Company. In 2024, Citi hired a new Head of Technology 
and Business Enablement, who reports to the CEO and works 
closely with Citi’s transformation team to drive improvements 
to data quality and modernize infrastructure, while driving 
simplification and automation across Citi. 
12

Transformation Bonus Program
In 2021, the Compensation, Performance Management and 
Culture Committee (the Compensation Committee) of 
Citigroup’s Board of Directors approved a long-term 
performance-based bonus program to incentivize effective 
execution in connection with the transformation and 
remediation of the consent orders and to drive change in Citi’s 
risk and control environment and culture (the Transformation 
Bonus Program, or the Program). There are approximately 200 
senior employees who were deemed critical to the execution 
of the transformation and are therefore eligible for the 
Program.
Performance is measured, and the bonus, if any, payable 
pursuant to the Transformation Bonus Program is paid in three 
tranches, each representing a separate performance period.
Well-defined goals and related metrics are established for 
each of the three tranches, which may reflect qualitative 
considerations, including regulatory actions. At the end of 
each year, the Compensation Committee determines the 
appropriate level of payout given the accomplishments for the 
performance period relative to the specific goals and related 
metrics. The maximum portion of the bonus payable for each 
tranche was 25% for the first tranche, 25% for the second 
tranche and is 50% for the third tranche.
For additional information on the Transformation Bonus 
Program, including the Compensation Committee’s 
determination with respect to performance metrics, targets and 
achievements for the first and second performance 
measurement periods under the Program, see “Citi’s Multiyear 
Transformation” in Citi’s Second Quarter of 2024 Form 10-Q 
and Citi’s 2024 Proxy Statement for Citigroup’s Annual 
Meeting of Stockholders. For additional information on the 
Compensation Committee’s determination with respect to 
performance metrics, targets and achievements for the third 
performance measurement period under the Program covering 
calendar year 2024, see Citi’s upcoming 2025 Annual Meeting 
Proxy Statement to be filed with the SEC in March 2025.
13

RESULTS OF OPERATIONS
SUMMARY OF SELECTED FINANCIAL DATA
Citigroup Inc. and Consolidated Subsidiaries
In millions of dollars, except per share amounts
2024
2023
2022
2021
2020
Net interest income
$ 
54,095 $ 
54,900 $ 
48,668 $ 
42,494 $ 
44,751 
Non-interest revenue
 
27,044  
23,562  
26,670  
29,390  
30,750 
Revenues, net of interest expense
$ 
81,139 $ 
78,462 $ 
75,338 $ 
71,884 $ 
75,501 
Operating expenses
 
53,984  
56,366  
51,292  
48,193  
44,374 
Provisions for credit losses and for benefits and claims
 
10,109  
9,186  
5,239  
(3,778)  
17,495 
Income from continuing operations before income taxes
$ 
17,046 $ 
12,910 $ 
18,807 $ 
27,469 $ 
13,632 
Income taxes
 
4,211  
3,528  
3,642  
5,451  
2,525 
Income from continuing operations
$ 
12,835 $ 
9,382 $ 
15,165 $ 
22,018 $ 
11,107 
Income (loss) from discontinued operations, net of taxes
 
(2)  
(1)  
(231)  
7  
(20) 
Net income before attribution of noncontrolling interests
$ 
12,833 $ 
9,381 $ 
14,934 $ 
22,025 $ 
11,087 
Net income attributable to noncontrolling interests
 
151  
153  
89  
73  
40 
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 $ 
21,952 $ 
11,047 
Earnings per share
Basic
Income from continuing operations
$ 
6.03 $ 
4.07 $ 
7.16 $ 
10.21 $ 
4.75 
Net income
 
6.03  
4.07  
7.04  
10.21  
4.74 
Diluted 
Income from continuing operations
$ 
5.95 $ 
4.04 $ 
7.11 $ 
10.14 $ 
4.73 
Net income
 
5.94  
4.04  
7.00  
10.14  
4.72 
Dividends declared per common share 
 
2.18  
2.08  
2.04  
2.04  
2.04 
Common dividends
$ 
4,218 $ 
4,076 $ 
4,028 $ 
4,196 $ 
4,299 
Preferred dividends
 
1,054  
1,198  
1,032  
1,040  
1,095 
Common share repurchases
 
2,500  
2,000  
3,250  
7,600  
2,925 
Table continues on the next page, including footnotes.
14

SUMMARY OF SELECTED FINANCIAL DATA 
(Continued) 
Citigroup Inc. and Consolidated Subsidiaries
In millions of dollars, except per share amounts, ratios and direct staff 
or as otherwise noted
2024
2023
2022
2021
2020
At December 31:
Total assets
$ 2,352,945 
$ 2,411,834 
$ 2,416,676 
$ 2,291,413 
$ 2,260,090 
Total deposits 
 1,284,458 
 
1,308,681 
 
1,365,954 
 
1,317,230 
 
1,280,671 
Long-term debt
 
287,300 
 
286,619 
 
271,606 
 
254,374 
 
271,686 
Citigroup common stockholders’ equity
 
190,748 
 
187,853 
 
182,194 
 
182,977 
 
179,962 
Total Citigroup stockholders’ equity
 
208,598 
 
205,453 
 
201,189 
 
201,972 
 
199,442 
Average assets
 2,468,431 
 
2,442,233 
 
2,396,023 
 
2,347,709 
 
2,226,454 
Direct staff (in thousands)
 
229 
 
239 
 
240 
 
223 
 
210 
Performance metrics
Return on average assets
 0.51 %
 0.38 %
 0.62 %
 0.94 %
 0.50 %
Return on average common stockholders’ equity(1)
 6.1 
 4.3 
 7.7 
 11.5 
 5.7 
Return on average total stockholders’ equity(1)
 6.1 
 4.5 
 7.5 
 10.9 
 5.7 
Return on tangible common equity (RoTCE)(2)
 7.0 
 4.9 
 8.9 
 13.4 
 6.6 
Operating leverage(3) 
764 bps
(575) bps
(163) bps
(1,340) bps
(314) bps
Efficiency ratio (total operating expenses/total revenues, net)
 66.5 
 71.8 
 68.1 
 
67.0 
 
58.8 
Basel III ratios
CET1 Capital(4)
 13.63 %
 13.37 %
 13.03 %
 12.25 %
 11.51 %
Tier 1 Capital(4)
 15.31 
 
15.02 
 
14.80 
 
13.91 
 
13.06 
Total Capital(4)
 15.42 
 
15.13 
 
15.46 
 
16.04 
 
15.33 
Supplementary Leverage ratio
 5.85 
 
5.82 
 
5.82 
 
5.73 
 
6.99 
Citigroup common stockholders’ equity to assets
 8.11 %
 7.79 %
 7.54 %
 7.99 %
 7.96 %
Total Citigroup stockholders’ equity to assets
 
8.87 
 
8.52 
 
8.33 
 
8.81 
 
8.82 
Dividend payout ratio(5)
 37 
 51 
 29 
 20 
 43 
Total payout ratio(6)
 58 
 76 
 53 
 56 
 73 
Book value per common share
$ 
101.62 
$ 
98.71 
$ 
94.06 
$ 
92.21 
$ 
86.43 
Tangible book value per share (TBVPS)(2)
 
89.34 
 
86.19 
 
81.65 
 
79.16 
 
73.67 
(1) 
The return on average common stockholders’ equity is calculated using net income less preferred stock dividends divided by average common stockholders’ 
equity. The return on average total Citigroup stockholders’ equity is calculated using net income divided by average Citigroup stockholders’ equity.
(2) 
RoTCE and TBVPS are non-GAAP financial measures. For information on RoTCE and TBVPS, see “Capital Resources—Tangible Common Equity, Book Value 
Per Share, Tangible Book Value Per Share and Return on Equity” below.
(3) 
Represents the year-over-year growth rate in basis points (bps) of Total revenues, net of interest expense less the year-over-year growth rate of Total operating 
expenses. Positive operating leverage indicates that the revenue growth rate was greater than the expense growth rate.
(4) 
Citi’s binding CET1 Capital and Tier 1 Capital ratios were derived under the Basel III Standardized Approach as of December 31, 2024, 2023, 2022 and 2021, and 
were derived under the Basel III Advanced Approaches framework as of December 31, 2020. Citi’s binding Total Capital ratio was derived under the Basel III 
Advanced Approaches framework for all periods presented.
(5) 
Dividends declared per common share as a percentage of net income per diluted share.
(6) 
Total common dividends declared plus common share repurchases as a percentage of net income available to common shareholders (Net income less preferred 
dividends). See “Consolidated Statement of Changes in Stockholders’ Equity,” Note 11 and “Equity Security Repurchases” below for the component details. 
15

SEGMENT REVENUES AND INCOME (LOSS)
REVENUES
In millions of dollars
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Services
$ 
19,649 $ 
18,102 $ 
15,665 
 9 %
 16 %
Markets
 
19,836  
18,649  
19,945 
 6 
 (6) 
Banking
 
6,201  
4,715  
5,527 
 32 
 (15) 
Wealth
 
7,512  
7,021  
7,355 
 7 
 (5) 
USPB
 
20,374  
19,187  
16,872 
 6 
 14 
All Other—managed basis(1)
 
7,541  
9,442  
9,120 
 (20) 
 4 
All Other—divestiture-related impacts (Reconciling Items)(1)
 
26  
1,346  
854 
 (98) 
 58 
Total Citigroup net revenues
$ 
81,139 $ 
78,462 $ 
75,338 
 3 %
 4 %
INCOME
In millions of dollars
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Income (loss) from continuing operations
Services
$ 
6,584 $ 
4,701 $ 
4,948 
 40 %
 (5) %
Markets
 
5,005  
3,938  
5,852 
 27 
 (33) 
Banking
 
1,529  
(31)  
334 
NM
NM
Wealth
 
1,002  
419  
995 
 139 
 (58) 
USPB 
 
1,382  
1,820  
2,770 
 (24) 
 (34) 
All Other—managed basis(1)
 
(2,460)  
(2,124)  
450 
 (16) 
NM
All Other—divestiture-related impacts (Reconciling Items)(1)
 
(207)  
659  
(184) 
NM
NM
Income from continuing operations
$ 
12,835 $ 
9,382 $ 
15,165 
 37 %
 (38) %
Discontinued operations
$ 
(2) $ 
(1) $ 
(231) 
 (100) %
 100 %
Less: Net income attributable to noncontrolling interests
 
151  
153  
89 
 (1) 
 72 
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 
 37 %
 (38) %
 
(1) 
All Other (managed basis) excludes divestiture-related impacts (Reconciling Items) related to (i) Citi’s divestitures of its Asia Consumer businesses and (ii) the 
planned IPO of Mexico Consumer/SBMM within Legacy Franchises. The Reconciling Items are fully reflected in the various line items in Citi’s Consolidated 
Statement of Income. See “All Other—Divestiture-Related Impacts (Reconciling Items)” below.
NM  Not meaningful
16

SELECT BALANCE SHEET ITEMS BY SEGMENT(1)—DECEMBER 31, 2024
In millions of dollars
Services
Markets
Banking
Wealth
USPB
All Other
and
consolidating
eliminations(2)
Citigroup
parent company-
issued long-term
debt(3)
Total
Citigroup
consolidated
 
 
 
 
 
Cash and deposits with banks, 
net of allowance
$ 
15,281 $ 80,175 $ 
1,350 $ 
1,858 $ 
2,975 $ 
174,893 $ 
— $ 
276,532 
Securities borrowed and 
purchased under agreements to 
resell, net of allowance
 
8,886  262,130  
—  
360  
—  
2,686  
—  
274,062 
Trading account assets
 
49  428,656  
831  
1,126  
292  
11,793  
—  
442,747 
Investments, net of allowance
 
606  120,107  
937  
1  
—  
355,006  
—  
476,657 
Loans, net of unearned income 
and allowance for credit losses 
on loans 
 
87,596  124,253  
80,915  
146,988  207,571  
28,591  
—  
675,914 
 
 
 
Deposits
$ 807,002 $ 12,713 $ 
564 $ 312,795 $ 89,432 $ 
61,952 $ 
— $ 1,284,458 
Securities loaned and sold 
under agreements to 
repurchase
 
552  251,852  
—  
48  
—  
2,303  
—  
254,755 
Trading account liabilities
 
1,067  132,097  
4  
328  
193  
157  
—  
133,846 
Short-term borrowings
 
117  
43,439  
2  
2  
—  
4,945  
—  
48,505 
Long-term debt(3)
 
—  
93,138  
—  
392  
—  
29,746  
164,024  
287,300 
(1)
The information presented in the table above reflects select GAAP balance sheet items by reportable segment and component. This table does not include 
intersegment funding.
(2)
Consolidating eliminations for total Citigroup and Citigroup parent company items are recorded within All Other. 
(3)
The majority of long-term debt of Citigroup is reflected on the Citigroup parent company balance sheet (see Notes 19 and 31). Citigroup allocates stockholders’ 
equity and long-term debt to its businesses.
17

SERVICES
Services includes Treasury and Trade Solutions (TTS) and Securities Services. TTS provides an integrated suite of tailored cash 
management, payments and trade and working capital solutions to multinational corporations, financial institutions and public sector 
organizations. Securities Services provides a comprehensive product offering, connecting clients to global markets across the entire 
investment cycle, including on-the-ground local market expertise, post-trade technologies, customized data solutions and a wide range 
of securities services solutions that can be tailored to meet clients’ needs.
Services revenue is generated primarily from spreads and fees associated with these activities. Services earns spread revenue 
through generating deposits, as well as interest on loans. Revenue generated from these activities is primarily recorded in Net interest 
income. Fee income is earned for assisting clients with transactional services and clearing. Revenue generated from these activities is 
recorded in Commissions and fees. Revenue is also generated from assets under custody and administration and is recognized when 
the associated service is provided by Citi. Revenue generated from these activities is primarily recorded in Administration and other 
fiduciary fees. For additional information on these various types of revenues, see Note 5. Services revenues also include revenues 
earned by Citi that are subject to a revenue sharing arrangement with Banking—Corporate Lending for Investment Banking, Markets 
and Services products sold to Corporate Lending clients.
At December 31, 2024, Services had $584 billion in assets and $807 billion in deposits. Securities Services managed $25.4 trillion 
in assets under custody and administration, of which Citi provided both custody and administrative services to certain clients related to 
$1.9 trillion of such assets. 
In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income (including dividends)
$ 
13,423 
$ 
13,251 
$ 
10,365 
 1 %
 28 %
Fee revenue
Commissions and fees
 
3,327 
 
3,125 
 
2,887 
 6 
 8 
Administration and other fiduciary fees, and other
 
2,716 
 
2,501 
 
2,483 
 9 
 1 
Total fee revenue
$ 
6,043 
$ 
5,626 
$ 
5,370 
 7 %
 5 %
Principal transactions
 
959 
 
1,006 
 
854 
 (5) 
 18 
All other(1)
 
(776) 
 
(1,781) 
 
(924) 
 56 
 (93) 
Total non-interest revenue
$ 
6,226 
$ 
4,851 
$ 
5,300 
 28 %
 (8) %
Total revenues, net of interest expense
$ 
19,649 
$ 
18,102 
$ 
15,665 
 9 %
 16 %
Total operating expenses
$ 
10,599 
$ 
10,031 
$ 
8,734 
 6 %
 15 %
Net credit losses on loans
 
48 
 
40 
 
51 
 20 
 (22) 
Credit reserve build (release) for loans
 
(130) 
 
47 
 
128 
NM
 (63) 
Provision for credit losses on unfunded lending commitments  
17 
 
(18) 
 
24 
NM
NM
Provisions for credit losses on other assets and HTM debt 
securities
 
341 
 
881 
 
4 
 (61) 
NM
Provision (release) for credit losses
$ 
276 
$ 
950 
$ 
207 
 (71) %
NM
Income from continuing operations before taxes
$ 
8,774 
$ 
7,121 
$ 
6,724 
 23 %
 6 %
Income taxes
 
2,190 
 
2,420 
 
1,776 
 (10) 
 36 
Income from continuing operations
$ 
6,584 
$ 
4,701 
$ 
4,948 
 40 %
 (5) %
Noncontrolling interests
 
101 
 
66 
 
36 
 53 
 83 
Net income
$ 
6,483 
$ 
4,635 
$ 
4,912 
 40 %
 (6) %
Balance Sheet data (in billions of dollars)
EOP assets
$ 
584 
$ 
586 
$ 
600 
 — %
 (2) %
Average assets
 
586 
 
583 
 
546 
 1 
 7 
Efficiency ratio
 54 %
 55 %
 56 %
Revenue by component
Net interest income
$ 
10,923 
$ 
11,085 
$ 
8,884 
 (1) %
 25 %
Non-interest revenue
 
3,609 
 
2,631 
 
2,954 
 37 
 (11) 
Treasury and Trade Solutions (TTS)
$ 
14,532 
$ 
13,716 
$ 
11,838 
 6 %
 16 %
Net interest income
$ 
2,500 
$ 
2,166 
$ 
1,481 
 15 %
 46 %
Non-interest revenue
 
2,617 
 
2,220 
 
2,346 
 18 
 (5) 
Securities Services
$ 
5,117 
$ 
4,386 
$ 
3,827 
 17 %
 15 %
Total Services
$ 
19,649 
$ 
18,102 
$ 
15,665 
 9 %
 16 %
18

Revenue by geography
North America
$ 
5,415 
$ 
5,131 
$ 
4,782 
 6 %
 7 %
International
 
14,234 
 
12,971 
 
10,883 
 10 
 19 
Total
$ 
19,649 
$ 
18,102 
$ 
15,665 
 9 %
 16 %
International revenue by cluster
United Kingdom
$ 
1,972 
$ 
1,811 
$ 
1,426 
 9 %
 27 %
Japan, Asia North and Australia (JANA)
 
2,678 
 
2,469 
 
2,097 
 8 
 18 
LATAM
 
2,734 
 
2,512 
 
2,193 
 9 
 15 
Asia South
 
2,428 
 
2,161 
 
1,779 
 12 
 21 
Europe
 
2,283 
 
2,231 
 
1,763 
 2 
 27 
Middle East and Africa (MEA)
 
2,139 
 
1,787 
 
1,625 
 20 
 10 
Total
$ 
14,234 
$ 
12,971 
$ 
10,883 
 10 %
 19 %
Key drivers(2)
Average loans by component (in billions of dollars)
 
TTS
$ 
84 
$ 
80 
$ 
80 
 5 %
 — %
Securities Services
 
1 
 
1 
 
2 
 — 
 (50) 
Total
$ 
85 
$ 
81 
$ 
82 
 5 %
 (1) %
ACLL as a percentage of EOP loans(3)
 0.30 %
 0.47 %
 0.46 %
Average deposits by component (in billions of dollars)
TTS
$ 
689 
$ 
688 
$ 
676 
 — %
 2 %
Securities Services
 
130 
 
123 
 
133 
 6 
 (8) 
Total
$ 
819 
$ 
811 
$ 
809 
 1 %
 — %
Cross-border transaction value (in billions of dollars)
$ 
379.7 
$ 
358.0 
$ 
311.6 
 6 %
 15 %
U.S. dollar clearing volume (in millions)(4)
 
168.0 
 
157.3 
 
148.6 
 7 
 6 
Commercial card spend volume (in billions of dollars)
$ 
70.4 
$ 
66.8 
$ 
57.4 
 5 
 16 
(1) 
Includes revenues earned by Citi that are subject to a revenue sharing arrangement with Banking—Corporate Lending for Investment Banking, Markets and 
Services products sold to Corporate Lending clients. 
(2) 
Management uses this information in reviewing the segment’s results and believes it is useful to investors concerning underlying segment performance and trends.
(3) 
Excludes loans that are carried at fair value for all periods.
(4) 
Represents the number of U.S. dollar clearing payment instructions processed on behalf of U.S. and foreign-domiciled entities (primarily financial institutions). 
NM  Not meaningful
2024 vs. 2023
Net income of $6.5 billion increased 40%, driven by higher 
revenues and lower cost of credit, partially offset by higher 
expenses. 
Revenues increased 9%, driven by higher non-interest 
revenue in TTS and Securities Services, as well as higher net 
interest income. Excluding the impact of the Argentina 
currency devaluation (approximately $(178) million, 
compared to approximately $(1.2) billion in the prior year), 
revenues increased 3%.
Non-interest revenue increased 28%, largely due to the 
smaller impact from the Argentina currency devaluation. 
Excluding the impact of the Argentina currency devaluation, 
non-interest revenue increased 5%, driven by continued 
strength across underlying fee drivers in TTS and Securities 
Services. Net interest income increased 1%, as the benefit of 
higher deposit and loan volumes was largely offset by a 
decline in interest rates in Argentina. Average deposits 
increased 1%, primarily driven by growth in Securities 
Services. Citi continued to increase operating deposits in both 
TTS and Securities Services.
TTS revenues increased 6%, primarily driven by a 37% 
increase in non-interest revenue, partially offset by a 1% 
decrease in net interest income. The increase in non-interest 
revenue was largely driven by the smaller impact from the 
Argentina currency devaluation (approximately $(164) 
million, compared to approximately $(1.0) billion in the prior 
year). Excluding the Argentina currency devaluation, non-
interest revenue grew 3%, reflecting growth in underlying fee 
drivers, including cross-border transaction value (up 6%), U.S. 
dollar clearing volume (up 7%) and commercial card spend 
volume (up 5%). The decrease in net interest income was 
primarily driven by the decline in interest rates in Argentina. 
Average deposits were largely unchanged, as growth in 
International was offset by a decrease in North America. For 
additional information about Citi’s exposure in Argentina, see 
“Managing Global Risk—Other Risk—Country Risk—
Argentina” below.
Securities Services revenues increased 17%, driven by a 
15% increase in net interest income, primarily due to higher 
spreads and volumes, and an 18% increase in non-interest 
revenue. The increase in spreads was driven by higher interest 
rates and deposit mix across currencies. Average deposits 
increased 6%, driven by growth in both North America and 
International. The growth in non-interest revenue was 
primarily driven by increased fees from higher AUC/AUA 
19

balances and continued elevated levels of corporate activity in 
Issuer Services, as well as the smaller impact from the 
Argentina currency devaluation. AUC/AUA balances 
increased 8%, benefiting from higher market valuations, new 
client onboarding and deepening share of existing client 
wallet.
Expenses increased 6%, primarily driven by continued 
investments in technology and platform modernization, other 
risk and controls and product innovation, as well as an 
Argentina-related transaction tax expense and higher legal 
expenses, partially offset by the impact of productivity 
savings. 
Provisions were $276 million, compared to $950 million 
in the prior year, primarily driven by a lower ACL build on 
other assets. 
The net ACL build was $228 million, compared to $910 
million in the prior year. The lower net ACL build was 
primarily due to a smaller build for transfer risk associated 
with exposures outside the U.S., driven by safety and 
soundness considerations under U.S. banking law.
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below.
For additional information on Services’ corporate credit 
portfolio, see “Managing Global Risk—Credit Risk—
Corporate Credit” below.
For additional information on trends in Services’ deposits 
and loans, see “Managing Global Risk—Credit Risk—Loans” 
and “Managing Global Risk—Liquidity Risk—Deposits” 
below.
For additional information about trends, uncertainties and 
risks related to Services’ future results, see “Executive 
Summary” above and “Managing Global Risk—Other Risks
—Country Risk—Argentina” and “—Russia” below.
20

MARKETS
Markets provides corporate, institutional and public sector clients around the world with a full range of sales and trading services 
across equities, foreign exchange, rates, spread products and commodities. The range of services includes market-making across asset 
classes, risk management solutions, financing and prime brokerage.
As a market maker, Markets facilitates transactions, including holding product inventory to meet client demand, and earns the 
differential between the price at which it buys and sells the products. These price differentials and the unrealized gains and losses on 
the inventory are recorded in Principal transactions. Fee revenue is earned through providing clients with a range of services 
including but not limited to trading, financing, brokerage, securitization and underwriting. Other primarily includes realized gains and 
losses on available-for-sale (AFS) debt securities, gains and losses on equity securities not held in trading accounts and other non-
recurring gains and losses. Interest income earned on assets held, less interest paid on long- and short-term debt, secured funding 
transactions and customer deposits, is recorded as Net interest income.
The amount and types of Markets revenues are impacted by a variety of interrelated factors, including market liquidity; changes in 
market variables such as interest rates, foreign exchange rates, equity prices, commodity prices and credit spreads, as well as their 
implied volatilities; investor confidence; and other macroeconomic conditions. Markets revenues include revenues earned by Citi that 
are subject to a revenue sharing arrangement with Banking—Corporate Lending for Investment Banking, Markets and Services 
products sold to Corporate Lending clients.
Assuming all other market conditions do not change, increases in client activity levels or bid/offer spreads generally result in 
increases in revenues. However, changes in market conditions can significantly impact client activity levels, bid/offer spreads and the 
fair value of product inventory. Management of the Markets businesses involves daily monitoring and evaluation of the above factors.
Markets’ international presence is supported by trading floors in approximately 80 countries and a proprietary network in 95 
countries and jurisdictions.
In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income (including dividends)
$ 
7,005 
$ 
7,233 
$ 
5,768 
 (3) %
 25 %
Fee revenue
Brokerage and fees
 
1,402 
 
1,381 
 
1,452 
 2 
 (5) 
Investment banking fees(1)
 
426 
 
392 
 
482 
 9 
 (19) 
Other(2)
 
238 
 
147 
 
138 
 62 
 7 
Total fee revenue
$ 
2,066 
$ 
1,920 
$ 
2,072 
 8 %
 (7) %
Principal transactions
 
11,201 
 
10,472 
 
12,994 
 7 
 (19) 
All other(2)
 
(436) 
 
(976) 
 
(889) 
 55 
 (10) 
Total non-interest revenue
$ 
12,831 
$ 
11,416 
$ 
14,177 
 12 %
 (19) %
Total revenues, net of interest expense(3)
$ 
19,836 
$ 
18,649 
$ 
19,945 
 6 %
 (6) %
Total operating expenses
$ 
13,202 
$ 
13,258 
$ 
12,453 
 — %
 6 %
Net credit losses (recoveries) on loans
 
168 
 
32 
 
(4) 
 425 
NM
Credit reserve build (release) for loans
 
213 
 
202 
 
50 
 5 
NM
Provision (release) for credit losses on unfunded lending 
commitments
 
17 
 
5 
 
3 
 240 
 67 
Provisions for credit losses on other assets and HTM debt 
securities
 
65 
 
199 
 
68 
 (67) 
NM
Provision (release) for credit losses
$ 
463 
$ 
438 
$ 
117 
 6 %
NM
Income (loss) from continuing operations before taxes
$ 
6,171 
$ 
4,953 
$ 
7,375 
 25 %
 (33) %
Income taxes (benefits)
 
1,166 
 
1,015 
 
1,523 
 15 
 (33) 
Income (loss) from continuing operations
$ 
5,005 
$ 
3,938 
$ 
5,852 
 27 %
 (33) %
Noncontrolling interests
 
75 
 
67 
 
52 
 12 
 29 
Net income (loss)
$ 
4,930 
$ 
3,871 
$ 
5,800 
 27 %
 (33) %
Balance Sheet data (in billions of dollars)
EOP assets
$ 
949 
$ 
1,008 
$ 
963 
 (6) %
 5 %
Average assets
 
1,063 
 
1,026 
 
999 
 4 
 3 
Efficiency ratio
 67 %
 71 %
 62 %
Revenue by component
Fixed Income Markets
$ 
14,750 
$ 
14,612 
$ 
15,494 
 1 %
 (6) %
Equity Markets
 
5,086 
 
4,037 
 
4,451 
 26 
 (9) 
Total
$ 
19,836 
$ 
18,649 
$ 
19,945 
 6 %
 (6) %
21

Rates and currencies
$ 
10,152 
$ 
10,794 
$ 
11,462 
 (6) %
 (6) %
Spread products/other fixed income
 
4,598 
 
3,818 
 
4,032 
 20 
 (5) 
Total Fixed Income Markets revenues
$ 
14,750 
$ 
14,612 
$ 
15,494 
 1 %
 (6) %
Revenue by geography
North America
$ 
7,562 
$ 
6,839 
$ 
6,726 
 11 %
 2 %
International
 
12,274 
 
11,810 
 
13,219 
 4 
 (11) 
Total
$ 
19,836 
$ 
18,649 
$ 
19,945 
 6 %
 (6) %
International revenue by cluster
United Kingdom
$ 
4,099 
$ 
4,383 
$ 
5,650 
 (6) %
 (22) %
Japan, Asia North and Australia (JANA)
 
2,546 
 
2,370 
 
2,401 
 7 
 (1) 
LATAM
 
1,962 
 
1,444 
 
1,584 
 36 
 (9) 
Asia South
 
1,618 
 
1,404 
 
1,388 
 15 
 1 
Europe
 
935 
 
1,086 
 
913 
 (14) 
 19 
Middle East and Africa (MEA)
 
1,114 
 
1,123 
 
1,283 
 (1) 
 (12) 
Total
$ 
12,274 
$ 
11,810 
$ 
13,219 
 4 %
 (11) %
Key drivers(4) (in billions of dollars)
Average loans
$ 
120 
$ 
110 
$ 
111 
 9 %
 (1) %
NCLs as a percentage of average loans
 0.14 %
 0.03 %
 — %
ACLL as a percentage of EOP loans(5)
 0.88 %
 0.71 %
 0.58 %
Average trading account assets
 
436 
 
379 
 
334 
 15 
 13 
Average deposits
 
21 
 
23 
 
21 
 (9) 
 10 
(1) 
Investment banking fees are primarily composed of underwriting, advisory, loan syndication structuring and other related financing activity. 
(2) 
Includes revenues earned by Citi that are subject to a revenue sharing arrangement with Banking—Corporate Lending for Investment Banking, Markets and 
Services products sold to Corporate Lending clients.
(3) 
Citi assesses its Markets business performance on a total revenue basis, as offsets may occur across revenue line items. For example, securities that generate Net 
interest income may be risk managed by derivatives that are recorded in Principal transactions revenue within Non-interest revenue. For a description of the 
composition of these revenue line items, see Notes 4, 5 and 6.
(4) 
Management uses this information in reviewing the segment’s results and believes it is useful to investors concerning underlying segment performance and trends.
(5) 
Excludes loans that are carried at fair value for all periods. 
NM  Not meaningful
2024 vs. 2023
Net income of $4.9 billion increased 27%, driven by higher 
revenues, partially offset by higher cost of credit.
Revenues increased 6%, driven by higher Equity Markets 
and Fixed Income Markets revenues. Citi expects that 
revenues in its Markets businesses will reflect the overall 
market environment during 2025.
Fixed Income Markets revenues increased 1%, driven by 
spread products and other fixed income, partially offset by 
lower revenues in rates and currencies. Rates and currencies 
revenues decreased 6%, largely reflecting lower volatility and 
a strong prior-year performance, partially offset by the smaller 
impact of the Argentina currency devaluation. Spread products 
and other fixed income revenues increased 20%, largely 
driven by increased client activity due to growth in asset-
backed financing, securitization activity and underwriting fees. 
These increases were partially offset by a decline in 
commodities revenues on lower overall volatility. 
Equity Markets revenues increased 26%, driven by 
growth in cash equities due to higher client activity and 
volumes. The increase in revenues was also due to growth in 
equity derivative revenues on higher volatility, which also 
included the impact from an episodic gain related to the Visa 
B exchange. The increase in revenues was also driven by 
growth in prime services, as Equity Markets continued to 
experience an increase in prime balances. 
Expenses were largely unchanged, as higher legal 
expenses and higher volume-related expenses were offset by 
productivity savings. 
Provisions were $463 million, compared to $438 million 
in the prior year, primarily driven by higher net credit losses, 
partially offset by a lower ACL build on other assets. 
Net credit losses were $168 million, compared to $32 
million in the prior year, largely driven by higher losses on 
loans in spread products.
The net ACL build was $295 million, compared to a net 
build of $406 million in the prior year. The lower net ACL 
build was primarily due to a smaller build for transfer risk 
associated with exposures outside the U.S., driven by safety 
and soundness considerations under U.S. banking law.
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below.
For additional information on Markets’ corporate credit 
portfolio, see “Managing Global Risk—Credit Risk—
Corporate Credit” below.
For additional information on trends in Markets’ deposits 
and loans, see “Managing Global Risk—Credit Risk—Loans” 
and “Managing Global Risk—Liquidity Risk—Deposits” 
below.
For additional information about trends, uncertainties and 
risks related to Markets’ future results, see “Executive 
Summary” above and “Managing Global Risk—Other Risks
—Country Risk—Argentina” and “—Russia” below.
22

BANKING
Banking includes Investment Banking, which supports clients’ capital-raising needs to help strengthen and grow their businesses, 
including equity and debt capital markets-related strategic financing solutions and loan syndication structuring, as well as advisory 
services related to mergers and acquisitions, divestitures, restructurings and corporate defense activities; and Corporate Lending, 
which includes corporate and commercial banking, serving as the conduit for Citi’s full product suite to clients.
Banking revenues include revenues earned by Citi that are subject to a revenue sharing arrangement for Investment Banking, 
Markets and Services products sold to Corporate Lending clients.
At December 31, 2024, Banking had $143 billion in assets including $82 billion in loans and $0.6 billion in deposits. 
In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income (including dividends)
$ 
2,157 
$ 
2,161 
$ 
2,130 
 — %
 1 %
Fee revenue
Investment banking fees(1)
 
3,857 
 
2,713 
 
3,052 
 42 
 (11) 
Other
 
174 
 
160 
 
175 
 9 
 (9) 
Total fee revenue
$ 
4,031 
$ 
2,873 
$ 
3,227 
 40 %
 (11) %
Principal transactions
 
(759) 
 
(938) 
 
(133) 
 19 
NM
All other(2)
 
772 
 
619 
 
303 
 25 
NM
Total non-interest revenue
$ 
4,044 
$ 
2,554 
$ 
3,397 
 58 %
 (25) %
Total revenues, net of interest expense
 
6,201 
 
4,715 
 
5,527 
 32 
 (15) 
Total operating expenses
$ 
4,477 
$ 
4,877 
$ 
4,460 
 (8) %
 9 %
Net credit losses on loans
 
149 
 
169 
 
107 
 (12) 
 58 
Credit reserve build (release) for loans
 
(200) 
 
(345) 
 
321 
 42 
NM
Provision (release) for credit losses on unfunded lending 
commitments
 
(128) 
 
(354) 
 
158 
 64 
NM
Provisions (releases) for credit losses on other assets and 
HTM debt securities
 
(45) 
 
387 
 
18 
NM
NM
Provisions (releases) for credit losses
$ 
(224) 
$ 
(143) 
$ 
604 
 (57) %
NM
Income (loss) from continuing operations before taxes
$ 
1,948 
$ 
(19) 
$ 
463 
NM
NM
Income taxes (benefits)
 
419 
 
12 
 
129 
NM
 (91) %
Income (loss) from continuing operations
$ 
1,529 
$ 
(31) 
$ 
334 
NM
NM
Noncontrolling interests
 
5 
 
4 
 
(3) 
 25 %
NM
Net income (loss)
$ 
1,524 
$ 
(35) 
$ 
337 
NM
NM
Balance Sheet data (in billions of dollars)
EOP assets
$ 
143 
$ 
148 
$ 
152 
 (3) %
 (3) %
Average assets
 
152 
 
153 
 
159 
 (1) 
 (4) 
Efficiency ratio
 72 %
 103 %
 81 %
Revenue by component
Total Investment Banking
$ 
3,637 
$ 
2,632 
$ 
2,608 
 38 %
 1 %
Corporate Lending (excluding gain (loss) on loan hedges)(2)(3)
 
2,744 
 
2,526 
 
2,612 
 9 
 (3) 
Total Banking revenues (excluding gain (loss) on loan 
hedges)(2)(3)
$ 
6,381 
$ 
5,158 
$ 
5,220 
 24 %
 (1) %
Gain (loss) on loan hedges(2)(3)
 
(180) 
 
(443) 
 
307 
 59 
NM
Total Banking revenues (including gain (loss) on loan 
hedges)(2)(3)
$ 
6,201 
$ 
4,715 
$ 
5,527 
 32 %
 (15) %
Business metrics—investment banking fees
Advisory
$ 
1,245 
$ 
1,017 
$ 
1,332 
 22 %
 (24) %
Equity underwriting (Equity Capital Markets (ECM))
 
688 
 
500 
 
621 
 38 
 (19) 
Debt underwriting (Debt Capital Markets (DCM))
 
1,924 
 
1,196 
 
1,099 
 61 
 9 
Total
$ 
3,857 
$ 
2,713 
$ 
3,052 
 42 %
 (11) %
Revenue by geography
North America
$ 
3,097 
$ 
1,898 
$ 
2,563 
 63 %
 (26) %
23

International
 
3,104 
 
2,817 
 
2,964 
 10 
 (5) 
Total
$ 
6,201 
$ 
4,715 
$ 
5,527 
 32 %
 (15) %
International revenue by cluster
United Kingdom
$ 
686 
$ 
637 
$ 
635 
 8 %
 — %
Japan, Asia North and Australia (JANA)
 
524 
 
591 
 
662 
 (11) 
 (11) 
LATAM
 
662 
 
522 
 
502 
 27 
 4 
Asia South
 
411 
 
381 
 
423 
 8 
 (10) 
Europe
 
588 
 
498 
 
468 
 18 
 6 
Middle East and Africa (MEA)
 
233 
 
188 
 
274 
 24 
 (31) 
Total
$ 
3,104 
$ 
2,817 
$ 
2,964 
 10 %
 (5) %
Key drivers(4) (in billions of dollars)
Average loans
$ 
88 
$ 
92 
$ 
100 
 (4) %
 (8) %
NCLs as a percentage of average loans
 0.17 %
 0.18 %
 0.11 %
ACLL as a percentage of EOP loans(5)
 1.42 %
 1.59 %
 1.88 %
Average deposits
 
1 
 
1 
 
1 
 — 
 — 
(1) 
Investment banking fees are primarily composed of underwriting, advisory, loan syndication structuring and other related financing activity.
(2) 
Includes revenues earned by Citi that are subject to a revenue sharing arrangement with Banking—Corporate Lending for Investment Banking, Markets and 
Services products sold to Corporate Lending clients.
(3) 
Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain (loss) on 
loan hedges includes the mark-to-market on the credit derivatives, partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges 
on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of 
these hedges are netted against the corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain 
(loss) on loan hedges are non-GAAP financial measures. 
(4) 
Management uses this information in reviewing the segment’s results and believes it is useful to investors concerning underlying segment performance and trends.
(5) 
Excludes loans that are carried at fair value for all periods. 
NM  Not meaningful
The discussion of the results of operations for Banking below excludes (where noted) the impact of any gain (loss) on hedges of 
accrual loans, which are non-GAAP financial measures. For a reconciliation of these metrics to the reported results, see the table 
above.
2024 vs. 2023
Net income was $1.5 billion, compared to a net loss of $35 
million in the prior year, driven by higher revenues, lower 
expenses and a higher benefit from cost of credit. 
Revenues increased 32% (including losses on loan 
hedges), reflecting higher Investment Banking and Corporate 
Lending revenues, along with a lower loss on loan hedges 
($180 million versus $443 million in the prior year). 
Excluding the impact of losses on loan hedges, Banking 
revenues increased 24%.
Investment Banking revenues increased 38%, reflecting a 
42% increase in investment banking fees, due to a rebound in 
overall wallet activity and wallet share gains across all 
products. DCM underwriting fees increased 61%, benefiting 
from near record debt issuance, particularly in investment 
grade and higher leveraged finance activity. Advisory fees 
increased 22%, due to strong announced deal volume from 
earlier in the year coming to fruition as those transactions 
closed. Equity underwriting fees increased 38%, due to 
stronger follow-on and convertibles activity. 
Corporate Lending revenues increased 23%, including the 
impact of gain (loss) on loan hedges. Excluding the impact of 
losses on loan hedges, Corporate Lending revenues increased 
9%, primarily driven by a smaller impact from the currency 
devaluation in Argentina.
Expenses decreased 8%, primarily driven by benefits of 
prior repositioning actions and other actions to lower the 
expense base, partially offset by higher volume-related 
expenses.
Provisions reflected a benefit of $224 million, compared 
to a benefit of $143 million in the prior year, primarily driven 
by an ACL release on other assets. 
The net ACL release was $373 million, compared to a net 
release of $312 million in the prior year, primarily due to 
lower transfer risk associated with exposures outside the U.S., 
driven by safety and soundness considerations under U.S. 
banking law. The net ACL releases on loans and unfunded 
lending commitments in 2024 were primarily driven by 
improved macroeconomic conditions.
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below. 
For additional information on Banking’s corporate credit 
portfolio, see “Managing Global Risk—Credit Risk—
Corporate Credit” below.
For additional information on trends in Banking’s deposits 
and loans, see “Managing Global Risk—Credit Risk—Loans” 
and “Managing Global Risk—Liquidity Risk—Deposits” 
below.
For additional information about trends, uncertainties and 
risks related to Banking’s future results, see “Executive 
Summary” above and “Managing Global Risk—Other Risks
—Country Risk—Argentina” and “—Russia” below.
24

WEALTH
Wealth includes the Private Bank, Wealth at Work and Citigold businesses and provides financial services to a range of client 
segments including affluent, high net worth and ultra-high net worth clients through banking, lending, mortgages, investment, custody 
and trust product offerings in 20 countries, including the U.S., Mexico and four wealth management centers: Singapore, Hong Kong, 
the UAE and London. Private Bank provides financial services to ultra-high net worth clients through customized product offerings. 
Wealth at Work provides financial services to professional industries (including law firms, consulting groups, accounting and asset 
management) through tailored solutions. Citigold and Citigold Private Client provide financial services to affluent and high net worth 
clients through elevated product offerings and financial relationships.
At December 31, 2024, Wealth had $313 billion in deposits, $587 billion in client investment assets and $148 billion in loans, 
including $89 billion in mortgage loans, $29 billion in margin loans, $24 billion in personal, small business and other loans and $5 
billion in outstanding credit card balances. In addition, Wealth had net new investment asset flows of $42 billion during 2024. For 
additional information on Wealth’s end-of-period consumer loan portfolios and metrics, see “Managing Global Risk—Credit Risk—
Consumer Credit” below.
In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income
$ 
4,508 
$ 
4,413 
$ 
4,681 
 2 %
 (6) %
Fee revenue
Commissions and fees
 
1,409 
 
1,204 
 
1,206 
 17 
 — 
Other(1)
 
949 
 
802 
 
858 
 18 
 (7) 
Total fee revenue
$ 
2,358 
$ 
2,006 
$ 
2,064 
 18 %
 (3) %
All other(2)
 
646 
 
602 
 
610 
 7 
 (1) 
Total non-interest revenue
$ 
3,004 
$ 
2,608 
$ 
2,674 
 15 %
 (2) %
Total revenues, net of interest expense
 
7,512 
 
7,021 
 
7,355 
 7 
 (5) 
Total operating expenses
$ 
6,355 
$ 
6,485 
$ 
5,912 
 (2) %
 10 %
Net credit losses on loans
 
121 
 
98 
 
103 
 23 
 (5) 
Credit reserve build (release) for loans
 
(236) 
 
(85) 
 
190 
 (178) 
NM
Provision (release) for credit losses on unfunded lending 
commitments
 
(9) 
 
(12) 
 
12 
 25 
NM
Provisions for benefits and claims (PBC), and other assets
 
(2) 
 
(4) 
 
2 
 50 
NM
Provisions (releases) for credit losses and PBC
$ 
(126) 
$ 
(3) 
$ 
307 
NM
NM
Income from continuing operations before taxes
$ 
1,283 
$ 
539 
$ 
1,136 
 138 %
 (53) %
Income taxes
 
281 
 
120 
 
141 
 134 
 (15) 
Income from continuing operations
$ 
1,002 
$ 
419 
$ 
995 
 139 %
 (58) %
Noncontrolling interests
 
— 
 
— 
 
— 
 — 
 — 
Net income
$ 
1,002 
$ 
419 
$ 
995 
 139 %
 (58) %
Balance Sheet data (in billions of dollars)
EOP assets
$ 
224 
$ 
229 
$ 
256 
 (2) %
 (11) %
Average assets 
 
231 
 
244 
 
256 
 (5) 
 (5) 
Efficiency ratio
 85 %
 92 %
 80 %
Revenue by component
Private Bank
$ 
2,386 
$ 
2,332 
$ 
2,811 
 2 %
 (17) %
Wealth at Work
 
876 
 
862 
 
730 
 2 
 18 
Citigold
 
4,250 
 
3,827 
 
3,814 
 11 
 — 
Total
$ 
7,512 
$ 
7,021 
$ 
7,355 
 7 %
 (5) %
Revenue by geography
North America
$ 
3,628 
$ 
3,615 
$ 
3,927 
 — %
 (8) %
International
 
3,884 
 
3,406 
 
3,428 
 14 
 (1) 
Total
$ 
7,512 
$ 
7,021 
$ 
7,355 
 7 %
 (5) %
25

International revenue by cluster
United Kingdom
$ 
336 
$ 
288 
$ 
356 
 17 %
 (19) %
Japan, Asia North and Australia (JANA)
 
1,365 
 
1,152 
 
1,159 
 18 
 (1) 
LATAM
 
129 
 
118 
 
203 
 9 
 (42) 
Asia South
 
1,369 
 
1,199 
 
1,093 
 14 
 10 
Europe
 
301 
 
301 
 
310 
 — 
 (3) 
Middle East and Africa (MEA)
 
384 
 
348 
 
307 
 10 
 13 
Total
$ 
3,884 
$ 
3,406 
$ 
3,428 
 14 %
 (1) %
Key drivers(3) (in billions of dollars)
EOP client balances
Client investment assets(4)
$ 
587 
$ 
496 
$ 
441 
 18 %
 12 %
Deposits
 
313 
 
319 
 
318 
 (2) 
 — 
Loans
 
148 
 
151 
 
149 
 (3) 
 1 
Total
$ 
1,048 
$ 
966 
$ 
908 
 8 %
 6 %
Average loans
$ 
149 
$ 
150 
$ 
150 
 (1) %
 — %
ACLL as a percentage of EOP loans
 0.36 %
 0.51 %
 0.59 %
(1) 
Primarily related to fiduciary and administrative fees.
(2) 
Primarily related to principal transactions revenue including FX translation.
(3) 
Management uses this information in reviewing the segment’s results and believes it is useful to investors concerning underlying segment performance and trends.
(4) 
Includes assets under management, and trust and custody assets. 
NM  Not meaningful
2024 vs. 2023 
Net income was $1.0 billion, compared to $419 million in the 
prior year, reflecting higher revenues, lower expenses and a 
higher benefit from cost of credit.
Revenues increased 7%, largely driven by an increase in 
non-interest revenue (up 15%), reflecting higher investment 
fee revenues on growth in client investment assets, as well as 
an increase in net interest income (up 2%). The increase in net 
interest income was mainly due to higher average deposit 
spreads and volumes, partially offset by higher mortgage 
funding costs.
Client balances increased 8%, primarily driven by higher 
client investment assets (up 18%), reflecting strong net new 
investment assets generation and higher market valuations.
Average deposits increased 2%, reflecting the transfers of 
relationships and the associated deposits from USPB ($17 
billion at the time of transfer over the last 12 months), partially 
offset by a shift in deposits to higher-yielding investments on 
Citi’s platform. Average loans decreased 1%, as Wealth 
continued to optimize capital usage.
Private Bank and Wealth at Work revenues both increased 
2%, driven by the improved deposit spreads and the higher 
investment fee revenues, partially offset by the higher 
mortgage funding costs.
Citigold revenues increased 11%, driven by the higher 
investment fee revenues, as well as higher deposit spreads and 
volumes, reflecting the transfer of relationships and the 
associated deposits from USPB.
Expenses decreased 2%, mainly driven by benefits from 
prior repositioning and restructuring actions, partially offset by 
higher volume-related expenses and technology investments 
focused on risk and controls and platform enhancements.
Provisions were a benefit of $126 million, compared to a 
benefit of $3 million in the prior year, largely driven by a 
higher net ACL release. The higher net ACL release was 
primarily due to a change in the ACL associated with the 
margin lending portfolio. 
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below.
For additional information on Wealth’s loan portfolios, 
see “Managing Global Risk—Credit Risk—Consumer Credit” 
below.
For additional information about trends, uncertainties and 
risks related to Wealth’s future results, see “Executive 
Summary” above and “Risk Factors” below.
26

U.S. PERSONAL BANKING
U.S. Personal Banking (USPB) includes Branded Cards and Retail Services, with proprietary credit card portfolios (Value, Rewards 
and Cash) and co-branded card portfolios (including Costco and American Airlines) within Branded Cards, and co-brand and private 
label relationships within Retail Services (including, among others, The Home Depot, Best Buy, Macy’s and Sears). USPB also 
includes Retail Banking, which provides traditional banking services to retail and small business customers.
In December 2024, Citi announced a 10-year extension and expansion of its co-branded credit card partnership with American 
Airlines. In addition, Citi reached an agreement to acquire the Barclays American Airlines co-branded card portfolio and will begin 
transitioning cardmembers to the Citi portfolio in 2026. With the acquisition of the Barclays portfolio, Citi will become American 
Airlines’ exclusive credit card issuing partner in 2026.
At December 31, 2024, USPB had 642 retail bank branches concentrated in the six key metropolitan areas of New York, Chicago, 
Los Angeles, San Francisco, Washington, D.C. and Miami. USPB had $171 billion in outstanding credit card balances, $89 billion in 
deposits, $46 billion in mortgages and $5 billion in personal and small business loans. For additional information on USPB’s end-of-
period consumer loan portfolios and metrics, see “Managing Global Risk—Credit Risk—Consumer Credit” below.
In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income
$ 
21,103 
$ 
20,150 
$ 
18,062 
 5 %
 12 %
Fee revenue
Interchange fees
 
9,910 
 
9,674 
 
9,190 
 2 
 5 
Card rewards and partner payments
 
(11,226) 
 
(11,083) 
 
(10,862) 
 (1) 
 (2) 
Other(1)
 
468 
 
349 
 
462 
 34 
 (24) 
Total fee revenue
$ 
(848) 
$ 
(1,060) 
$ 
(1,210) 
 20 %
 12 %
All other(2)
 
119 
 
97 
 
20 
 23 
NM
Total non-interest revenue
$ 
(729) 
$ 
(963) 
$ 
(1,190) 
 24 %
 19 %
Total revenues, net of interest expense
 
20,374 
 
19,187 
 
16,872 
 6 
 14 
Total operating expenses
$ 
9,965 
$ 
10,102 
$ 
9,782 
 (1) %
 3 %
Net credit losses on loans
 
7,579 
 
5,234 
 
2,918 
 45 
 79 
Credit reserve build (release) for loans
 
1,006 
 
1,464 
 
517 
 (31) 
NM
Provision for credit losses on unfunded lending commitments  
— 
 
1 
 
(1) 
 (100) 
NM
Provisions for benefits and claims (PBC), and other assets
 
13 
 
8 
 
14 
 63 
 (43) 
Provisions for credit losses and PBC
$ 
8,598 
$ 
6,707 
$ 
3,448 
 28 %
 95 %
Income from continuing operations before taxes
$ 
1,811 
$ 
2,378 
$ 
3,642 
 (24) %
 (35) %
Income taxes
 
429 
 
558 
 
872 
 (23) 
 (36) 
Income from continuing operations
$ 
1,382 
$ 
1,820 
$ 
2,770 
 (24) %
 (34) %
Noncontrolling interests
 
— 
 
— 
 
— 
 — 
 — 
Net income 
$ 
1,382 
$ 
1,820 
$ 
2,770 
 (24) %
 (34) %
Balance Sheet data (in billions of dollars) 
EOP assets
$ 
252 
$ 
242 
$ 
231 
 4 %
 5 %
Average assets
 
241 
 
231 
 
213 
 4 
 8 
Efficiency ratio
 49 %
 53 %
 58 %
Revenue by component
Branded Cards
$ 
10,702 
$ 
9,988 
$ 
8,962 
 7 %
 11 %
Retail Services
 
7,114 
 
6,617 
 
5,469 
 8 
 21 
Retail Banking
 
2,558 
 
2,582 
 
2,441 
 (1) 
 6 
Total
$ 
20,374 
$ 
19,187 
$ 
16,872 
 6 %
 14 %
Key Drivers(3)
Average loans and deposits (in billions of dollars)
Average loans
$ 
209 
$ 
193 
$ 
171 
 8 %
 13 %
ACLL as a percentage of EOP loans(4)
 6.38 %
 6.28 %
 6.31 %
Average deposits
 
91 
 
110 
 
115 
 (17) 
 (4) 
27

Credit card spend volume (in billions of dollars)
Branded Cards
$ 
516.1 
$ 
497.4 
$ 
474.6 
 4 %
 5 %
Retail Services
 
90.6 
 
94.9 
 
99.1 
 (5) 
 (4) 
New account acquisitions(5) (in thousands of accounts)
Branded Cards
 
4,667 
 
4,546 
 
4,173 
 3 %
 9 %
Retail Services
 
7,882 
 
9,138 
 
9,957 
 (14) 
 (8) 
 
(1) 
Primarily related to retail banking and credit card-related fees.
(2) 
Primarily related to revenue incentives from card networks and partners.
(3) 
Management uses this information in reviewing the segment’s results and believes it is useful to investors concerning underlying segment performance and trends.
(4) 
Excludes loans that are carried at fair value for all periods. 
(5) 
Represents the number of new credit card accounts opened. 
NM  Not meaningful
2024 vs. 2023
Net income was $1.4 billion, compared to $1.8 billion in the 
prior year, reflecting higher cost of credit, partially offset by 
higher revenues and lower expenses.
Revenues increased 6%, due to higher net interest income 
(up 5%), driven by strong loan growth, primarily in cards, as 
well as higher non-interest revenue (up 24%). The increase in 
non-interest revenue was largely driven by lower partner 
payments in Retail Services, due to higher net credit losses, 
and an increase in interchange fees (see Note 5), driven by 
higher card spend volume in Branded Cards. The increase in 
non-interest revenue was partially offset by an increase in 
rewards costs in Branded Cards, driven by the higher card 
spend volume.
Cards revenues increased 7%. Branded Cards revenues 
increased 7%, primarily driven by interest-earning balance 
growth (up 9%), as payment rates continued to moderate, and 
card spend volume growth. Branded Cards average loans 
increased 9%, also reflecting the lower card payment rates and 
higher card spend volume. Branded Cards spend volume 
increased 4%, driven by higher FICO band customers.
Retail Services revenues increased 8%, primarily driven 
by higher non-interest revenue due to the lower partner 
payments, driven by the higher net credit losses (see 
“Provisions” below and Note 5), as well as higher net interest 
income on growth in interest-earning balances. Retail Services 
average loans increased 3%, largely reflecting lower card 
payment rates, partially offset by lower card spend volume. 
Retail Services card spend volume decreased 5%, primarily 
due to lower in-store foot traffic.
Retail Banking revenues decreased 1%, driven by the 
impact of the transfers of certain relationships and the 
associated deposit balances to Wealth, partially offset by 
higher deposit spreads, as well as mortgage and installment 
loan growth. Average mortgage loans increased 15%, 
primarily driven by lower refinancings due to higher interest 
rates and higher mortgage originations. Average deposits 
decreased 17%, largely reflecting the transfer of certain 
relationships and the associated deposit balances to Wealth 
($17 billion at the time of transfer over the last 12 months).
Expenses decreased 1%, driven by continued productivity 
savings and lower technology costs, partially offset by higher 
volume-related expenses.
Provisions were $8.6 billion, compared to $6.7 billion in 
the prior year, largely driven by higher net credit losses, 
partially offset by a lower ACL build for loans. 
Net credit losses of $7.6 billion increased 45%, primarily 
reflecting the continued maturation of multiple cards loan 
vintages originated in recent years. The maturation was 
delayed by unprecedented levels of government stimulus 
during the pandemic. In addition, the increase was driven by 
macroeconomic pressures related to the elevated inflationary 
and interest rate environment impacting both cards portfolios, 
with lower FICO band customers primarily driving the 
increase. Branded Cards net credit losses of $4.0 billion and 
Retail Services net credit losses of $3.2 billion increased 51% 
and 39%, respectively.
The net ACL build was $1.0 billion, compared to $1.5 
billion in the prior year. The net ACL build on loans was 
primarily driven by the impact of macroeconomic pressures 
related to the elevated inflationary and interest rate 
environment, as well as growth in cards balances. 
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below.
For additional information on USPB’s Branded Cards, 
Retail Services and Retail Banking loan portfolios, see 
“Managing Global Risk—Credit Risk—Consumer Credit” 
below.
For additional information about trends, uncertainties and 
risks related to USPB’s future results, see “Executive 
Summary” above and “Risk Factors” below.
28

ALL OTHER—Divestiture-Related Impacts (Reconciling Items)
All Other includes activities not assigned to the reportable operating segments (Services, Markets, Banking, Wealth and USPB), which 
are reported within Legacy Franchises and Corporate/Other. For additional information about Legacy Franchises and Corporate/Other, 
see “All Other (Managed Basis)” below.
All Other (managed basis) results exclude divestiture-related impacts (see the “Reconciling Items” column in the table below) 
related to (i) Citi’s divestitures of its Asia consumer banking businesses and (ii) the planned IPO of Mexico Consumer Banking 
(Mexico Consumer) and Mexico Small Business and Middle-Market Banking (Mexico SBMM), collectively known as Mexico 
Consumer/SBMM, within Legacy Franchises. Legacy Franchises (managed basis) results also exclude these divestiture-related 
impacts. Certain of the results of operations of All Other (managed basis) and Legacy Franchises (managed basis) are non-GAAP 
financial measures (see “Overview—Non-GAAP Financial Measures” above).
The table below presents a reconciliation from All Other (U.S. GAAP) to All Other (managed basis). All Other (U.S. GAAP), less 
Reconciling Items, equals All Other (managed basis). The Reconciling Items are fully reflected on each respective line item in Citi’s 
Consolidated Statement of Income.
2024
2023
2022
In millions of dollars, except as 
otherwise noted
All Other
(U.S. 
GAAP)
Reconciling 
Items(1)
All Other
(managed 
basis)
All Other
(U.S. 
GAAP)
Reconciling 
Items(2)
All Other
(managed 
basis)
All Other
(U.S. 
GAAP)
Reconciling 
Items(3)
All Other
(managed 
basis)
Net interest income
$ 
5,899 $ 
— $ 
5,899 $ 
7,692 $ 
— $ 
7,692 $ 
7,662 $ 
— $ 
7,662 
Non-interest revenue
 
1,668  
26  
1,642  
3,096  
1,346  
1,750  
2,312  
854  
1,458 
Total revenues, net of interest 
expense
$ 
7,567 $ 
26 $ 
7,541 $ 10,788 $ 
1,346 $ 
9,442 $ 
9,974 $ 
854 $ 
9,120 
Total operating expenses
$ 
9,386 $ 
318 $ 
9,068 $ 11,613 $ 
372 $ 
11,241 $ 
9,951 $ 
696 $ 
9,255 
Net credit losses on loans
 
935  
7  
928  
864  
(6)  
870  
614  
(156)  
770 
Credit reserve build (release) 
for loans
 
73  
—  
73  
66  
(61)  
127  
(250)  
259  
(509) 
Provision for credit losses on 
unfunded lending 
commitments
 
(16)  
—  
(16)  
(47)  
—  
(47)  
95  
(27)  
122 
Provisions for benefits and 
claims (PBC), other assets 
and HTM debt securities
 
130  
—  
130  
354  
—  
354  
97  
—  
97 
Provisions (benefits) for credit 
losses and PBC
$ 
1,122 $ 
7 $ 
1,115 $ 
1,237 $ 
(67) $ 
1,304 $ 
556 $ 
76 $ 
480 
Income (loss) from continuing 
operations before taxes
$ (2,941) $ 
(299) $ 
(2,642) $ (2,062) $ 
1,041 $ 
(3,103) $ 
(533) $ 
82 $ 
(615) 
Income taxes (benefits)
 
(274)  
(92)  
(182)  
(597)  
382  
(979)  
(799)  
266  
(1,065) 
Income (loss) from continuing 
operations
$ (2,667) $ 
(207) $ 
(2,460) $ (1,465) $ 
659 $ 
(2,124) $ 
266 $ 
(184) $ 
450 
Income (loss) from 
discontinued operations, net of 
taxes
 
(2)  
—  
(2)  
(1)  
—  
(1)  
(231)  
—  
(231) 
Noncontrolling interests
 
(30)  
—  
(30)  
16  
—  
16  
4  
—  
4 
Net income (loss)
$ (2,639) $ 
(207) $ 
(2,432) $ (1,482) $ 
659 $ 
(2,141) $ 
31 $ 
(184) $ 
215 
Asia Consumer revenues
$ 
845 $ 
26 $ 
819 $ 
2,870 $ 
1,346 $ 
1,524 $ 
3,780 $ 
854 $ 
2,926 
(1)
2024 includes approximately $318 million (approximately $220 million after-tax) in operating expenses, primarily related to separation costs in Mexico and 
severance costs in the Asia exit markets.
(2) 
2023 includes (i) an approximate $1.059 billion gain on sale recorded in revenue (approximately $727 million after-tax) related to the India consumer banking 
business sale; (ii) an approximate $403 million gain on sale recorded in revenue (approximately $284 million after-tax) related to the Taiwan consumer banking 
business sale; and (iii) approximately $372 million (approximately $263 million after-tax) in operating expenses, primarily related to separation costs in Mexico 
and severance costs in the Asia exit markets.
(3) 
2022 includes (i) an approximate $535 million (approximately $489 million after-tax) goodwill write-down due to resegmentation and the timing of Asia 
consumer banking business divestitures; (ii) an approximate $616 million gain on sale recorded in revenue (approximately $290 million after-tax) related to the 
Philippines consumer banking business sale; (iii) an approximate $209 million gain on sale recorded in revenue (approximately $115 million after-tax) related to 
the Thailand consumer banking business sale; and (iv) approximately $161 million (approximately $108 million after-tax) in operating expenses primarily related 
to separation costs in Mexico and severance costs in the Asia exit markets. 
29

ALL OTHER—Managed Basis
At December 31, 2024, All Other (managed basis) had $201 billion in assets, primarily related to Mexico Consumer/SBMM and Asia 
Consumer reported within Legacy Franchises (managed basis), as well as Corporate Treasury investment securities and Citi’s deferred 
tax assets (DTAs) reported within Corporate/Other.
Legacy Franchises (Managed Basis)
Legacy Franchises (managed basis) includes:
•
Mexico Consumer/SBMM;
•
Asia Consumer Banking (Asia Consumer), representing the consumer banking operations of the remaining three exit countries 
(Korea, Poland and Russia); and
•
Legacy Holdings Assets, primarily $2.0 billion of legacy consumer mortgage loans in North America, as well as the U.K. retail 
banking business, both of which Citi continues to wind down. 
Since announcing its intention to exit consumer banking across 14 markets in Asia, Europe, the Middle East and Mexico as part of 
its strategic refresh, Citi has now closed sales in nine of those markets, has a sale process underway in Poland and has continued to 
make progress on its wind-downs in Korea and Russia. The previously announced wind-down of Citi’s consumer business in China is 
substantially complete. See Note 2 for additional information on Legacy Franchises’ consumer banking business sales and wind-
downs. For additional information about Citi’s continued efforts to reduce its operations and exposures in Russia, see “Risk Factors” 
and “Managing Global Risk—Other Risks—Country Risk—Russia” below.
Mexico Consumer/SBMM operates primarily through Banamex and provides traditional retail banking and branded card products 
to consumers and small business customers and traditional middle-market banking products and services to commercial customers, as 
well as retirement fund administration and insurance products through certain Banamex affiliate entities. As previously disclosed, Citi 
completed the separation of Mexico Consumer/SBMM from its Services, Markets, Banking and Wealth businesses in Mexico in the 
fourth quarter of 2024, and intends to pursue an IPO of Mexico Consumer/SBMM, the timing of which will be driven by regulatory 
approvals and market conditions. Citi will retain its Services, Markets, Banking and Wealth businesses in Mexico.
At December 31, 2024, on a combined basis, Legacy Franchises (managed basis) had 1,317 retail branches, $42 billion in 
deposits, $16 billion in retail banking loans and $8 billion in outstanding credit card balances, while Mexico SBMM had $6 billion in 
outstanding corporate loans. For additional information on the loans and deposits of Mexico Consumer/SBMM and Asia Consumer, 
see “Mexico Consumer/SBMM—” and “Asia Consumer—key indicators” in the table below.
Corporate/Other
Corporate/Other includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and 
compliance-related costs), other corporate expenses and unallocated global operations and technology expenses and income taxes, as 
well as results of Corporate Treasury investment activities and discontinued operations. 
30

In millions of dollars, except as otherwise noted
2024
2023
2022
% Change
2024 vs. 2023
% Change
2023 vs. 2022
Net interest income
$ 
5,899 
$ 
7,692 
$ 
7,662 
 (23) %
 — %
Non-interest revenue
 
1,642 
 
1,750 
 
1,458 
 (6) 
 20 
Total revenues, net of interest expense
$ 
7,541 
$ 
9,442 
$ 
9,120 
 (20) %
 4 %
Total operating expenses
$ 
9,068 
$ 
11,241 
$ 
9,255 
 (19) %
 21 %
Net credit losses on loans
 
928 
 
870 
 
770 
 7 
 13 
Credit reserve build (release) for loans
 
73 
 
127 
 
(509) 
 (43) 
NM
Provision (release) for credit losses on unfunded lending 
commitments
 
(16) 
 
(47) 
 
122 
 66 
NM
Provisions (release) for benefits and claims (PBC), other 
assets and HTM debt securities
 
130 
 
354 
 
97 
 (63) 
NM
Provisions for credit losses and PBC
$ 
1,115 
$ 
1,304 
$ 
480 
 (14) %
NM
Income (loss) from continuing operations before taxes
$ 
(2,642) 
$ 
(3,103) 
$ 
(615) 
 15 %
NM
Income taxes (benefits)
 
(182) 
 
(979) 
 
(1,065) 
 81 
 8 %
Income (loss) from continuing operations
$ 
(2,460) 
$ 
(2,124) 
$ 
450 
 (16) %
NM
Income (loss) from discontinued operations, net of taxes
 
(2) 
 
(1) 
 
(231) 
 (100) 
 100 %
Noncontrolling interests
 
(30) 
 
16 
 
4 
NM
NM
Net income (loss)
$ 
(2,432) 
$ 
(2,141) 
$ 
215 
 (14) %
NM
Balance Sheet data (in billions of dollars)
EOP assets
$ 
201 
$ 
199 
$ 
215 
 1 %
 (7) %
Average assets 
 
195 
 
205 
 
223 
 (5) 
 (8) 
Revenue by reporting unit and component
Mexico Consumer/SBMM
$ 
6,172 
$ 
5,693 
$ 
4,651 
 8 %
 22 %
Asia Consumer
 
819 
 
1,524 
 
2,926 
 (46) 
 (48) 
Legacy Holdings Assets
 
(118) 
 
110 
 
33 
NM
NM
Corporate/Other
 
668 
 
2,115 
 
1,510 
 (68) 
 40 
Total
$ 
7,541 
$ 
9,442 
$ 
9,120 
 (20) %
 4 %
Mexico Consumer/SBMM—key indicators (in billions of 
dollars)
EOP loans
$ 
23.1 
$ 
25.2 
$ 
20.5 
 (8) %
 23 %
EOP deposits
 
34.1 
 
40.2 
 
34.8 
 (15) 
 16 
Average loans
 
24.4 
 
22.8 
 
18.7 
 7 
 22 
NCLs as a percentage of average loans
(Mexico Consumer only)
 4.52 %
 4.01 %
 3.50 %
Loans 90+ days past due as a percentage of EOP loans 
(Mexico Consumer only)
 1.43 
 1.35 
 1.28 
Loans 30–89 days past due as a percentage of EOP loans 
(Mexico Consumer only)
 1.41 
 1.35 
 1.26 
Asia Consumer—key indicators(1) (in billions of dollars)
EOP loans
$ 
4.7 
$ 
7.4 
$ 
13.3 
 (36) %
 (44) %
EOP deposits
 
7.5 
 
9.5 
 
14.5 
 (21) 
 (34) 
Average loans
 
5.9 
 
9.5 
 
17.4 
 (38) 
 (45) 
Legacy Holdings Assets—key indicators (in billions of dollars)
EOP loans
$ 
2.2 
$ 
2.8 
$ 
3.4 
 (21) %
 (18) %
Note: Certain reclassifications have been made to the prior periods’ financial statements to conform to the current period’s presentation effective as of the second 
quarter of 2024, for all periods presented. During the second quarter of 2024, Citi made certain reclassifications to align with its organizational simplification and 
strategy. In connection therewith, Citi transferred the retail banking business in the U.K., which is being wound down, from Wealth to Legacy Franchises 
(managed basis) within All Other (managed basis).
(1) 
The key indicators for Asia Consumer also reflect the reclassification of loans and deposits to Other assets and Other liabilities under HFS accounting on Citi’s 
Consolidated Balance Sheet.
NM  Not meaningful
31

2024 vs. 2023
Net loss was $2.4 billion, compared to a net loss of $2.1 
billion in the prior year, driven by lower revenues and lower 
income tax benefits due to the absence of discrete tax benefits 
recognized in the prior year, partially offset by lower expenses 
and lower cost of credit. 
All Other (managed basis) revenues of $7.5 billion 
decreased 20%, driven by lower revenues in Corporate/Other 
and Legacy Franchises (managed basis). 
Legacy Franchises (managed basis) revenues of $6.9 
billion decreased 6%, due to lower revenues in Asia Consumer 
(managed basis) and Legacy Holdings Assets, partially offset 
by higher revenues in Mexico Consumer/SBMM (managed 
basis). 
Mexico Consumer/SBMM (managed basis) revenues of 
$6.2 billion increased 8%, primarily due to higher loan 
balances in retail banking, cards and SBMM, and higher 
deposits in SBMM. 
Asia Consumer (managed basis) revenues of $819 million 
decreased 46%, primarily driven by the reduction from the 
closed exits and wind-downs. 
Legacy Holdings Assets revenues decreased to $(118) 
million, compared to $110 million in the prior year, primarily 
due to higher funding costs related to the transfer of the retail 
banking business in the U.K.
Corporate/Other revenues decreased to $668 million, 
compared to $2.1 billion in the prior year, largely driven by 
the net investment securities losses due to the repositioning of 
the investment securities portfolio and higher funding costs.
Expenses decreased 19%, primarily driven by lower FDIC 
expenses ($203 million in 2024 versus approximately $1.7 
billion in the prior year) and the reduction from the closed 
exits and wind-downs, as well as lower restructuring charges 
($259 million in 2024 versus $781 million in the prior year), 
partially offset by the costs of the July 2024 Consent Orders 
entered into with the FRB and OCC.
Provisions were $1.1 billion, compared to $1.3 billion in 
the prior year, largely driven by a smaller ACL build for 
transfer risk associated with exposures outside the U.S., driven 
by safety and soundness considerations under U.S. banking 
law, partially offset by a 7% increase in net credit losses, 
primarily driven by the ongoing normalization from post-
pandemic lows in Mexico Consumer. 
For additional information on Citi’s ACL, see 
“Significant Accounting Policies and Significant Estimates” 
below.
For additional information about trends, uncertainties and 
risks related to All Other’s (managed basis) future results, see 
“Executive Summary” above and “Risk Factors” and 
“Managing Global Risk—Other Risks—Country Risk—
Russia” below.
32

CAPITAL RESOURCES
Overview
Citi uses capital principally to support its businesses and to 
absorb potential losses, including credit, market and 
operational losses. Citi primarily generates capital through 
earnings from its operating businesses. Citi may augment its 
capital through issuances of common stock and noncumulative 
perpetual preferred stock, among other issuances. Further, 
Citi’s capital levels may also be affected by changes in 
accounting and regulatory standards, as well as the impact of 
future events on Citi’s business results, such as acquisitions 
and divestitures and changes in interest and foreign exchange 
rates. 
During 2024, Citi returned a total of $6.7 billion of capital 
to common shareholders in the form of $4.2 billion in 
dividends and $2.5 billion in share repurchases (approximately 
44 million common shares).
For additional information, see “Unregistered Sales of 
Equity Securities, Repurchases of Equity Securities and 
Dividends” below. 
Citi paid common dividends of $0.56 per share for the 
fourth quarter of 2024, and on January 11, 2025, declared 
common dividends of $0.56 per share for the first quarter of 
2025. Citi plans to maintain a quarterly common dividend of 
$0.56 per share, subject to financial and macroeconomic 
conditions as well as its Board of Directors’ approval. 
On January 13, 2025, Citigroup’s Board of Directors 
authorized a new, multiyear $20 billion common stock 
repurchase program, beginning in the first quarter of 2025. 
Repurchases by Citigroup under this common stock 
repurchase program are subject to quarterly approval by 
Citigroup’s Board of Directors; may be effected from time to 
time through open market purchases, trading plans established 
in accordance with SEC rules or other means; and, as 
determined by Citigroup, may be subject to satisfactory 
market conditions, Citigroup’s capital position and capital 
requirements, applicable legal requirements and other factors.
 As previously announced, during the first quarter of 
2025, Citi plans to repurchase $1.5 billion of common shares, 
subject to market conditions and other factors. After the first 
quarter of 2025, Citi will continue to assess common share 
repurchases on a quarter-by-quarter basis.
For additional information on capital-related risks, trends 
and uncertainties, see “Regulatory Capital Standards and 
Developments” as well as “Risk Factors—Strategic Risks,” 
“—Operational Risks” and “—Compliance Risks” below.
Capital Management
Citi’s capital management framework is designed to ensure 
that Citigroup and its principal subsidiaries maintain sufficient 
capital consistent with each entity’s respective risk profile, 
management targets and all applicable regulatory standards 
and guidelines. Citi assesses its capital adequacy against a 
series of internal quantitative capital goals, designed to 
evaluate its capital levels in expected and stressed economic 
environments. Underlying these internal quantitative capital 
goals are strategic capital considerations, centered on 
preserving and building financial strength. 
Citi’s Chief Risk Officer (CRO) and Chief Financial 
Officer (CFO) co-chair Citigroup’s Capital Committee, which 
includes Citi’s Treasurer and other senior executives. The 
Citigroup Capital Committee, with oversight from the Risk 
Management Committee of Citigroup’s Board of Directors, 
has responsibility for Citi’s aggregate capital structure, 
including the capital assessment and planning process, which 
is integrated into Citi’s capital plan. Balance sheet 
management, including oversight of capital adequacy for 
Citigroup’s subsidiaries, is governed by each entity’s Asset 
and Liability Committee, where applicable. 
For additional information regarding Citi’s capital 
planning and stress testing exercises, see “Stress Testing 
Component of Capital Planning” below.
Current Regulatory Capital Standards
Citi is subject to regulatory capital rules issued by the FRB, in 
coordination with the OCC and FDIC, including the U.S. 
implementation of the Basel III rules (for information on 
potential changes to the Basel III rules, see “Regulatory 
Capital Standards and Developments” and “Risk Factors—
Strategic Risks” below). These rules establish an integrated 
capital adequacy framework, encompassing both risk-based 
capital ratios and leverage ratios. Banking and broker-dealer 
subsidiaries of Citigroup are also subject to local capital 
requirements in the jurisdictions in which they operate, which 
impact allocations of capital within Citigroup, and may restrict 
the ability to remit earnings to Citigroup. The availability of 
such earnings may impact the ability of Citigroup to engage in 
return of capital to common shareholders in the form of 
dividends and share repurchases, absorb potential losses and 
support business growth.
Risk-Based Capital Ratios
The U.S. Basel III rules set forth the composition of regulatory 
capital (including the application of regulatory capital 
adjustments and deductions), as well as two comprehensive 
methodologies (a Standardized Approach and Advanced 
Approaches) for measuring total risk-weighted assets. 
Total risk-weighted assets under the Standardized 
Approach include credit and market risk-weighted assets, 
which are generally prescribed supervisory risk weights. Total 
risk-weighted assets under the Advanced Approaches, which 
are primarily model based, include credit, market and 
operational risk-weighted assets. As a result, credit risk-
weighted assets calculated under the Advanced Approaches 
are more risk sensitive than those calculated under the 
Standardized Approach. Market risk-weighted assets are 
currently calculated on a generally consistent basis under both 
the Standardized and Advanced Approaches. The 
Standardized Approach does not include operational risk-
weighted assets.
Under the U.S. Basel III rules, Citigroup is required to 
maintain several regulatory capital buffers above the stated 
minimum capital requirements to avoid certain limitations on 
capital distributions and discretionary bonus payments to 
executive officers. Accordingly, for the fourth quarter of 2024, 
Citigroup’s required regulatory CET1 Capital ratio was 12.1% 
under the Standardized Approach (incorporating its Stress 
Capital Buffer of 4.1% and GSIB (Global Systemically 
33

Important Bank) surcharge of 3.5%) and 10.5% under the 
Advanced Approaches (inclusive of the fixed 2.5% Capital 
Conservation Buffer and GSIB surcharge of 3.5%). 
Similarly, Citigroup’s primary subsidiary, Citibank, N.A. 
(Citibank), is required to maintain minimum regulatory capital 
ratios plus applicable regulatory buffers, as well as hold 
sufficient capital to be considered “well capitalized” under the 
Prompt Corrective Action framework. In effect, Citibank’s 
required CET1 Capital ratio was 7.0% under both the 
Standardized and Advanced Approaches, which is the sum of 
the minimum 4.5% CET1 requirement and a fixed 2.5% 
Capital Conservation Buffer. For additional information, see 
“Regulatory Capital Buffers” and “Prompt Corrective Action 
Framework” below. 
Further, the U.S. Basel III rules implement the “capital 
floor provision” of the Dodd-Frank Act (the so-called “Collins 
Amendment”), which requires banking organizations to 
calculate “generally applicable” capital requirements. As a 
result, Citi must calculate each of the three risk-based capital 
ratios (CET1 Capital, Tier 1 Capital and Total Capital) under 
both the Standardized Approach and the Advanced 
Approaches and comply with the more binding of each of the 
resulting risk-based capital ratios. 
Leverage Ratio
Under the U.S. Basel III rules, Citigroup is also required to 
maintain a minimum Leverage ratio of 4.0%. Similarly, 
Citibank is required to maintain a minimum Leverage ratio of 
5.0% to be considered “well capitalized” under the Prompt 
Corrective Action framework. The Leverage ratio, a non-risk-
based measure of capital adequacy, is defined as Tier 1 Capital 
as a percentage of quarterly adjusted average total assets less 
amounts deducted from Tier 1 Capital. 
Supplementary Leverage Ratio
Citi is also required to calculate a Supplementary Leverage 
ratio (SLR), which differs from the Leverage ratio by 
including certain off-balance sheet exposures within the 
denominator of the ratio (Total Leverage Exposure). The SLR 
represents end-of-period Tier 1 Capital to Total Leverage 
Exposure. Total Leverage Exposure is defined as the sum of 
(i) the daily average of on-balance sheet assets for the quarter 
and (ii) the average of certain off-balance sheet exposures 
calculated as of the last day of each month in the quarter, less 
applicable Tier 1 Capital deductions. Advanced Approaches 
banking organizations are required to maintain a stated 
minimum SLR of 3.0%.
Further, U.S. GSIBs, including Citigroup, are subject to a 
2.0% leverage buffer in addition to the 3.0% stated minimum 
SLR requirement, resulting in a 5.0% SLR. If a U.S. GSIB 
fails to exceed this requirement, it will be subject to 
increasingly stringent restrictions (depending upon the extent 
of the shortfall) on capital distributions and discretionary 
executive bonus payments. 
Similarly, Citibank is required to maintain a minimum 
SLR of 6.0% to be considered “well capitalized” under the 
Prompt Corrective Action framework. 
Regulatory Capital Treatment—Modified Transition of the 
Current Expected Credit Losses Methodology
In 2020, the U.S. banking agencies issued a final rule that 
modified the regulatory capital transition provision related to 
the current expected credit losses (CECL) methodology. The 
rule does not have any impact on U.S. GAAP accounting. 
The rule permitted banks to delay for two years the “Day 
One” adverse regulatory capital effects resulting from 
adoption of the CECL methodology on January 1, 2020 until 
January 1, 2022, followed by a three-year transition to phase 
out the regulatory capital benefit provided by the delay.
In addition, for the ongoing impact of CECL, the agencies 
utilized a 25% scaling factor as an approximation of the 
increased reserve build under CECL compared to the previous 
incurred loss model and, therefore, allowed banks to add back 
to CET1 Capital an amount equal to 25% of the change in 
CECL-based allowances in each quarter between January 1, 
2020 and December 31, 2021. Beginning January 1, 2022, the 
cumulative 25% change in CECL-based allowances between 
January 1, 2020 and December 31, 2021 started to be phased 
in to regulatory capital (i) at 25% per year on January 1 of 
each year over the three-year transition period and (ii) along 
with the delayed Day One impact.
Citigroup and Citibank elected the modified CECL 
transition provision provided by the rule. Accordingly, the 
Day One regulatory capital effects resulting from adoption of 
the CECL methodology, as well as the ongoing adjustments 
for 25% of the change in CECL-based allowances in each 
quarter between January 1, 2020 and December 31, 2021, 
started to be phased in on January 1, 2022 and were fully 
reflected in Citi’s regulatory capital as of January 1, 2025.
As of December 31, 2024, Citigroup’s reported 
Standardized Approach CET1 Capital ratio of 13.6% benefited 
from the deferrals of the CECL transition provision by 8 basis 
points. For additional information on Citigroup’s and 
Citibank’s regulatory capital ratios excluding the impact of the 
CECL transition provision, see “Capital Resources (Full 
Adoption of CECL)” below. 
Regulatory Capital Buffers
Citigroup and Citibank are required to maintain several 
regulatory capital buffers above the stated minimum capital 
requirements. These capital buffers would be available to 
absorb losses in advance of any potential impairment of 
regulatory capital below the stated minimum regulatory capital 
ratio requirements. 
Banking organizations that fall below their regulatory 
capital buffers are subject to limitations on capital 
distributions and discretionary bonus payments to executive 
officers based on a percentage of “Eligible Retained 
Income” (ERI), with increasing restrictions based on the 
severity of the breach. ERI is equal to the greater of (i) the 
bank’s net income for the four calendar quarters preceding the 
current calendar quarter, net of any distributions and tax 
effects not already reflected in net income, and (ii) the average 
of the bank’s net income for the four calendar quarters 
preceding the current calendar quarter.
As of December 31, 2024, Citi’s regulatory capital ratios 
exceeded the regulatory capital requirements. Accordingly, 
34

Citi is not subject to payout limitations as a result of the U.S. 
Basel III requirements. 
Stress Capital Buffer
Citigroup is subject to the FRB’s Stress Capital Buffer (SCB) 
rule, which integrates the annual stress testing requirements 
with ongoing regulatory capital requirements. The SCB equals 
the peak-to-trough CET1 Capital ratio decline under the 
Supervisory Severely Adverse scenario over a nine-quarter 
period used in the Comprehensive Capital Analysis and 
Review (CCAR) and Dodd-Frank Act Stress Testing 
(DFAST), plus four quarters of planned common stock 
dividends, subject to a floor of 2.5%. SCB-based capital 
requirements are reviewed and updated annually by the FRB 
as part of the CCAR process. For additional information 
regarding CCAR and DFAST, see “Stress Testing Component 
of Capital Planning” below. The fixed 2.5% Capital 
Conservation Buffer will continue to apply under the 
Advanced Approaches (see below). 
As of October 1, 2024, Citi’s required regulatory CET1 
Capital ratio decreased to 12.1% from 12.3% under the 
Standardized Approach, incorporating the 4.1% SCB through 
September 30, 2025 and Citi’s current GSIB surcharge of 
3.5%. Citi’s required regulatory CET1 Capital ratio under the 
Advanced Approaches (using the fixed 2.5% Capital 
Conservation Buffer) remains unchanged at 10.5%. The SCB 
applies to Citigroup only; the regulatory capital framework 
applicable to Citibank, including the Capital Conservation 
Buffer, is unaffected by Citigroup’s SCB.
Capital Conservation Buffer and Countercyclical Capital 
Buffer
Citigroup is subject to a fixed 2.5% Capital Conservation 
Buffer under the Advanced Approaches. Citibank is subject to 
the fixed 2.5% Capital Conservation Buffer under both the 
Advanced Approaches and the Standardized Approach. 
In addition, Advanced Approaches banking organizations, 
such as Citigroup and Citibank, are subject to a discretionary 
Countercyclical Capital Buffer. The Countercyclical Capital 
Buffer is currently set at 0% by the U.S. banking agencies.
GSIB Surcharge
The FRB imposes a risk-based capital surcharge upon U.S. 
bank holding companies that are identified as GSIBs, 
including Citi (for information on potential changes to the 
GSIB surcharge, see “Regulatory Capital Standards and 
Developments” and “Risk Factors—Strategic Risks” below). 
The GSIB surcharge augments the SCB, Capital Conservation 
Buffer and, if invoked, any Countercyclical Capital Buffer.
Citi, as a GSIB, is annually required to calculate a 
surcharge using two methods and is subject to the higher of 
the resulting two surcharges. The first method (method 1) is 
based on the Basel Committee’s GSIB methodology. Under 
the second method (method 2), the substitutability category 
under the Basel Committee’s GSIB methodology is replaced 
with a quantitative measure intended to assess a GSIB’s 
reliance on short-term wholesale funding. In addition, method 
1 incorporates relative measures of systemic importance 
across certain global banking organizations and a year-end 
spot foreign exchange rate, whereas method 2 uses fixed 
measures of systemic importance and application of an 
average foreign exchange rate over a three-year period. The 
GSIB surcharges calculated under both method 1 and method 
2 are based on measures of systemic importance from the year 
immediately preceding that in which the GSIB surcharge 
calculations are being performed (e.g., the method 1 and 
method 2 GSIB surcharges calculated during 2025 will be 
based on 2024 systemic indicator data). Generally, Citi’s 
surcharge determined under method 2 will be higher than its 
surcharge determined under method 1.
Should a GSIB’s systemic importance change year-over-
year, such that it becomes subject to a higher GSIB surcharge, 
the higher surcharge would become effective on January 1 of 
the year that is one full calendar year after the increased GSIB 
surcharge was calculated (e.g., a higher surcharge calculated 
in 2025 using data as of December 31, 2024 would not 
become effective until January 1, 2027). However, if a GSIB’s 
systemic importance changes such that the GSIB would be 
subject to a lower surcharge, the GSIB would be subject to the 
lower surcharge on January 1 of the year immediately 
following the calendar year in which the decreased GSIB 
surcharge was calculated (e.g., a lower surcharge calculated in 
2025 using data as of December 31, 2024 would become 
effective January 1, 2026).
The following table presents Citi’s effective GSIB 
surcharge as determined under method 1 and method 2 during 
2024 and 2023:
2024
2023
Method 1
 2.0 %
 2.0 %
Method 2
 3.5 
 3.5 
Citi’s GSIB surcharge effective during 2024 and 2023 
was 3.5%, as derived under the higher method 2 result. For 
2025, Citi’s GSIB surcharge remains unchanged at 3.5%, as 
derived under the higher method 2 result.
Citi expects that its method 2 GSIB surcharge will 
continue to remain higher than its method 1 GSIB surcharge. 
Based on Citi’s method 2 result as of December 31, 2023 and 
as of December 31, 2024, Citi’s GSIB surcharge is expected to 
remain at 3.5% for 2026.
Prompt Corrective Action Framework
In general, the Prompt Corrective Action (PCA) regulations 
direct the U.S. banking agencies to enforce increasingly strict 
limitations on the activities of insured depository institutions 
that fail to meet certain regulatory capital thresholds. The PCA 
framework contains five categories of capital adequacy as 
measured by risk-based capital and leverage ratios: (i) “well 
capitalized,” (ii) “adequately capitalized,” (iii) 
“undercapitalized,” (iv) “significantly undercapitalized” and 
(v) “critically undercapitalized.”
Accordingly, an insured depository institution, such as 
Citibank, must maintain minimum CET1 Capital, Tier 1 
Capital, Total Capital and Leverage ratios of 6.5%, 8.0%, 
10.0% and 5.0%, respectively, to be considered “well 
capitalized.” In addition, insured depository institution 
subsidiaries of U.S. GSIBs, including Citibank, must maintain 
a minimum Supplementary Leverage ratio of 6.0% to be 
35

considered “well capitalized.” Citibank was “well capitalized” 
as of December 31, 2024.
Furthermore, to be “well capitalized” under current 
federal bank regulatory agency definitions, a bank holding 
company must have a Tier 1 Capital ratio of at least 6.0%, a 
Total Capital ratio of at least 10.0% and not be subject to a 
FRB directive to maintain higher capital levels.
Stress Testing Component of Capital Planning
Citi is subject to an annual assessment by the FRB as to 
whether Citigroup has effective capital planning processes as 
well as sufficient regulatory capital to absorb losses during 
stressful economic and financial conditions, while also 
meeting obligations to creditors and counterparties and 
continuing to serve as a credit intermediary. This annual 
assessment includes two related programs: the Comprehensive 
Capital Analysis and Review (CCAR) and Dodd-Frank Act 
Stress Testing (DFAST).
For the largest and most complex firms, such as Citi, 
CCAR includes a qualitative evaluation of a firm’s abilities to 
determine its capital needs on a forward-looking basis. In 
conducting the qualitative assessment, the FRB evaluates 
firms’ capital planning practices, focusing on six areas of 
capital planning: governance, risk management, internal 
controls, capital policies, incorporating stressful conditions 
and events, and estimating impact on capital positions. As part 
of the CCAR process, the FRB evaluates Citi’s capital 
adequacy, capital adequacy process and its planned capital 
distributions, such as dividend payments and common share 
repurchases. The FRB assesses whether Citi has sufficient 
capital to continue operations throughout times of economic 
and financial market stress and whether Citi has robust, 
forward-looking capital planning processes that account for its 
unique risks. 
All CCAR firms, including Citi, are subject to a rigorous 
evaluation of their capital planning process. Firms with weak 
practices may be subject to a deficient supervisory rating, and 
potentially an enforcement action, for failing to meet 
supervisory expectations. For additional information regarding 
CCAR, see “Risk Factors—Strategic Risks” below. 
DFAST is a forward-looking quantitative evaluation of 
the impact of stressful economic and financial market 
conditions on Citi’s regulatory capital. This program serves to 
inform the FRB and the general public as to how Citi’s 
regulatory capital ratios might change using a hypothetical set 
of adverse economic conditions as designed by the FRB. In 
addition to the annual supervisory stress test conducted by the 
FRB, Citi is required to conduct annual company-run stress 
tests under the same adverse economic conditions designed by 
the FRB.
Both CCAR and DFAST include an estimate of projected 
revenues, losses, reserves, pro forma regulatory capital ratios 
and any other additional capital measures deemed relevant by 
Citi. Projections are required over a nine-quarter planning 
horizon under two supervisory scenarios (baseline and 
severely adverse conditions). All risk-based capital ratios 
reflect application of the Standardized Approach framework 
under the U.S. Basel III rules. 
In addition, Citibank is required to conduct the annual 
Dodd-Frank Act Stress Test. The annual stress test consists of 
a forward-looking quantitative evaluation of the impact of 
stressful economic and financial market conditions under 
several scenarios on Citibank’s regulatory capital. This 
program serves to inform the Office of the Comptroller of the 
Currency as to how Citibank’s regulatory capital ratios might 
change during a hypothetical set of adverse economic 
conditions and to ultimately evaluate the reliability of 
Citibank’s capital planning process.
Citigroup and Citibank are required to disclose the results 
of their company-run stress tests. 
36

Citigroup’s Capital Resources 
The following table presents Citi’s required risk-based capital ratios as of December 31, 2024, September 30, 2024 and December 31, 
2023:
Advanced Approaches(1)
Standardized Approach(2)
December 31, 
2024
September 30, 
2024
December 31, 
2023
December 31, 
2024
September 30, 
2024
December 31, 
2023
CET1 Capital ratio
 10.5 %
 10.5 %
 10.5 %
 12.1 %
 12.3 %
 12.3 %
Tier 1 Capital ratio
 12.0 
 12.0 
 12.0 
 13.6 
 13.8 
 13.8 
Total Capital ratio
 14.0 
 14.0 
 14.0 
 15.6 
 15.8 
 15.8 
(1)
For all periods presented, Citi’s required risk-based capital ratios under the Advanced Approaches included the 2.5% Capital Conservation Buffer and 3.5% GSIB 
surcharge (all of which must be composed of CET1 Capital).
(2)
Beginning October 1, 2024, Citi’s required risk-based capital ratios under the Standardized Approach included the 4.1% SCB through September 30, 2025 and 
3.5% GSIB surcharge (all of which must be composed of CET1 Capital). For prior periods presented, Citi’s required risk-based capital ratios under the 
Standardized Approach included the 4.3% SCB and 3.5% GSIB surcharge. See “Regulatory Capital Buffers” above. 
The following tables present Citi’s capital components and ratios as of December 31, 2024, September 30, 2024 and December 31, 
2023:
Advanced Approaches
Standardized Approach
In millions of dollars, except ratios
December 31, 
2024
September 30, 
2024
December 31, 
2023
December 31, 
2024
September 30, 
2024
December 31, 
2023
CET1 Capital(1)
$ 
155,363 
$ 
158,106 
$ 
153,595 
$ 
155,363 
$ 
158,106 
$ 
153,595 
Tier 1 Capital(1)
 
174,527 
 
175,788 
 
172,504 
 
174,527 
 
175,788 
 
172,504 
Total Capital (Tier 1 Capital + Tier 2 
Capital)(1)
 
197,371 
 
197,784 
 
191,919 
 
205,827 
 
206,434 
 
201,768 
Total Risk-Weighted Assets
 
1,280,190 
 
1,300,152 
 
1,268,723 
 
1,139,988 
 
1,153,150 
 
1,148,608 
Credit Risk(1)
$ 
901,345 
$ 
918,595 
$ 
910,226 
$ 1,073,354 
$ 1,085,499 
$ 1,087,019 
Market Risk
 
66,221 
 
67,269 
 
61,194 
 
66,634 
 
67,651 
 
61,589 
Operational Risk
 
312,624 
 
314,288 
 
297,303 
 
— 
 
— 
 
— 
CET1 Capital ratio(2)
 12.14 %
 12.16 %
 12.11 %
 13.63 %
 13.71 %
 13.37 %
Tier 1 Capital ratio(2)
 13.63 
 13.52 
 13.60 
 15.31 
 15.24 
 15.02 
Total Capital ratio(2)
 15.42 
 15.21 
 15.13 
 18.06 
 17.90 
 17.57 
In millions of dollars, except ratios
Required 
Capital Ratios
December 31, 2024
September 30, 2024
December 31, 2023
Quarterly Adjusted Average Total Assets(1)(3)
$ 
2,433,364 
$ 
2,455,486 
$ 
2,394,272 
Total Leverage Exposure(1)(4)
 
2,985,418 
 
3,005,709 
 
2,964,954 
Leverage ratio
4.0%
 7.17 %
 7.16 %
 7.20 %
Supplementary Leverage ratio
5.0
 5.85 
 5.85 
 5.82 
(1)
Citi’s regulatory capital ratios and components reflect certain deferrals based on the modified regulatory capital transition provision related to the CECL standard. 
See “Capital Resources—Regulatory Capital Treatment—Modified Transition of the Current Expected Credit Losses Methodology” above.
(2)
Citi’s binding CET1 Capital and Tier 1 Capital ratios were derived under the Basel III Standardized Approach, whereas Citi’s binding Total Capital ratio was 
derived under the Basel III Advanced Approaches framework for all periods presented. As of September 30, 2024, the Total Capital ratio under the Basel III 
Advanced Approaches framework was the most binding ratio. For all other periods presented, the CET1 Capital ratio under the Basel III Standardized Approach 
was the most binding ratio.
(3)
Leverage ratio denominator. Represents quarterly average total assets less amounts deducted from Tier 1 Capital. 
(4)
Supplementary Leverage ratio denominator.
As indicated in the table above, Citigroup’s capital ratios 
at December 31, 2024 were in excess of the regulatory capital 
requirements under the U.S. Basel III rules. In addition, Citi 
was “well capitalized” under current federal bank regulatory 
agencies definitions as of December 31, 2024. 
37

Common Equity Tier 1 Capital Ratio 
Citi’s Common Equity Tier 1 (CET1) Capital ratio under the 
Basel III Standardized Approach was 13.6% as of 
December 31, 2024, relative to a required regulatory CET1 
Capital ratio of 12.1% as of such date under the Standardized 
Approach. This compares to a CET1 Capital ratio of 13.7% as 
of September 30, 2024 and 13.4% as of December 31, 2023, 
relative to a required regulatory CET1 Capital ratio of 12.3% 
as of such dates under the Standardized Approach. 
Citi’s CET1 Capital ratio under the Basel III Advanced 
Approaches was 12.1% as of December 31, 2024, 12.2% as of 
September 30, 2024, and 12.1% as of December 31, 2023, 
relative to a required regulatory CET1 Capital ratio of 10.5% 
as of such dates under the Advanced Approaches framework.
Citi’s CET1 Capital ratio decreased under both the 
Standardized Approach and Advanced Approaches from 
September 30, 2024, driven primarily by net adverse 
movements in AOCI and the payment of common and 
preferred dividends as well as common share repurchases, 
partially offset by net income and decreases in Standardized 
Approach RWA and Advanced Approaches RWA.
Citi’s CET1 Capital ratio increased under the 
Standardized Approach from year-end 2023, driven primarily 
by net income and a decrease in RWA, partially offset by the 
payment of common and preferred dividends, common share 
repurchases and net adverse movements in AOCI. 
Citi’s CET1 Capital ratio under the Advanced Approaches 
framework was largely unchanged from year-end 2023, as the 
payment of common and preferred dividends, common share 
repurchases, net adverse movements in AOCI and an increase 
in RWA were offset by net income.
38

Components of Citigroup Capital
In millions of dollars
December 31,
2024
December 31,
2023
CET1 Capital
Citigroup common stockholders’ equity(1)
$ 
190,815 $ 
187,937 
Add: Qualifying noncontrolling interests
 
186  
153 
Regulatory capital adjustments and deductions:
Add: CECL transition provision(2)
 
757  
1,514 
Less: Accumulated net unrealized gains (losses) on cash flow hedges, net of tax
 
(220)  
(1,406) 
Less: Cumulative unrealized net gain (loss) related to changes in fair value of financial liabilities 
attributable to own creditworthiness, net of tax
 
(910)  
(410) 
Less: Intangible assets:
Goodwill, net of related DTLs(3)
 
17,994  
18,778 
Identifiable intangible assets other than MSRs, net of related DTLs
 
3,357  
3,349 
Less: Defined benefit pension plan net assets and other
 
1,504  
1,317 
Less: DTAs arising from net operating loss, foreign tax credit and general business credit 
carry-forwards(4)
 
11,628  
12,075 
Less: Excess over 10%/15% limitations for other DTAs, certain common stock investments 
and MSRs(4)(5) 
 
3,042  
2,306 
Total CET1 Capital (Standardized Approach and Advanced Approaches)
$ 
155,363 $ 
153,595 
Additional Tier 1 Capital
Qualifying noncumulative perpetual preferred stock(1)
$ 
17,783 $ 
17,516 
Qualifying trust preferred securities(6)
 
1,422  
1,413 
Qualifying noncontrolling interests
 
30  
29 
Regulatory capital deductions:
Less: Other
 
71  
49 
Total Additional Tier 1 Capital (Standardized Approach and Advanced Approaches)
$ 
19,164 $ 
18,909 
Total Tier 1 Capital (CET1 Capital + Additional Tier 1 Capital) 
(Standardized Approach and Advanced Approaches)
$ 
174,527 $ 
172,504 
Tier 2 Capital
Qualifying subordinated debt
$ 
18,185 $ 
16,137 
Qualifying noncontrolling interests
 
38  
37 
Eligible allowance for credit losses(2)(7)
 
13,560  
13,703 
Regulatory capital deduction:
Less: Other
 
483  
613 
Total Tier 2 Capital (Standardized Approach)
$ 
31,300 $ 
29,264 
Total Capital (Tier 1 Capital + Tier 2 Capital) (Standardized Approach)
$ 
205,827 $ 
201,768 
Adjustment for excess of eligible credit reserves over expected credit losses(2)(7)
$ 
(8,456) $ 
(9,849) 
Total Tier 2 Capital (Advanced Approaches)
$ 
22,844 $ 
19,415 
Total Capital (Tier 1 Capital + Tier 2 Capital) (Advanced Approaches)
$ 
197,371 $ 
191,919 
(1)
Issuance costs of $67 million and $84 million related to outstanding noncumulative perpetual preferred stock at December 31, 2024 and 2023, respectively, were 
excluded from common stockholders’ equity and netted against such preferred stock in accordance with FRB regulatory reporting requirements, which differ from 
those under U.S. GAAP. 
(2)
Citi’s regulatory capital ratios and components reflect certain deferrals based on the modified regulatory capital transition provision related to the CECL standard. 
See “Capital Resources—Regulatory Capital Treatment—Modified Transition of the Current Expected Credit Losses Methodology” above.
(3)
Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions. 
(4)
Of Citi’s $29.8 billion of net DTAs at December 31, 2024, $11.6 billion of net DTAs arising from net operating loss, foreign tax credit and general business credit 
tax carry-forwards, as well as $3.0 billion of DTAs arising from temporary differences that exceeded the 10% limitation, were excluded from Citi’s CET1 Capital 
as of December 31, 2024. DTAs arising from net operating loss, foreign tax credit and general business credit tax carry-forwards are required to be entirely 
deducted from CET1 Capital under the U.S. Basel III rules. DTAs arising from temporary differences are required to be deducted from capital only if they exceed 
10%/15% limitations under the U.S. Basel III rules.
(5)
Assets subject to 10%/15% limitations include MSRs, DTAs arising from temporary differences and significant common stock investments in unconsolidated 
financial institutions. At December 31, 2024 and 2023, this deduction related only to DTAs arising from temporary differences that exceeded the 10% limitation.
(6)
Represents Citigroup Capital XIII trust preferred securities, which are permanently grandfathered as Tier 1 Capital under the U.S. Basel III rules. 
39

(7)
Under the Standardized Approach, the allowance for credit losses is eligible for inclusion in Tier 2 Capital up to 1.25% of credit risk-weighted assets, with any 
excess allowance for credit losses being deducted in arriving at credit risk-weighted assets, which differs from the Advanced Approaches framework, in which 
eligible credit reserves that exceed expected credit losses are eligible for inclusion in Tier 2 Capital to the extent that the excess reserves do not exceed 0.6% of 
credit risk-weighted assets. The total amount of eligible credit reserves in excess of expected credit losses that were eligible for inclusion in Tier 2 Capital, subject 
to limitation, under the Advanced Approaches framework were $5.1 billion and $3.9 billion at December 31, 2024 and 2023, respectively.
40

Citigroup Capital Rollforward
In millions of dollars
Three months ended 
December 31, 2024
Twelve months ended
December 31, 2024
CET1 Capital, beginning of period
$ 
158,106 $ 
153,595 
Net income (loss)
 
2,856  
12,682 
Common and preferred dividends declared
 
(1,331)  
(5,271) 
Treasury stock
 
(1,002)  
(1,604) 
Common stock and additional paid-in capital
 
152  
145 
CTA net of hedges, net of tax
 
(2,891)  
(5,161) 
Unrealized gains (losses) on debt securities AFS, net of tax
 
(489)  
907 
Defined benefit plans liability adjustment, net of tax
 
118  
423 
Adjustment related to change in fair value of financial liabilities attributable to 
own creditworthiness, net of tax(1)
 
49  
89 
Other Accumulated other comprehensive income (loss) (AOCI)
 
9  
4 
Goodwill, net of related DTLs
 
403  
784 
Identifiable intangible assets other than MSRs, net of related DTLs
 
(296)  
(8) 
Defined benefit pension plan net assets
 
(34)  
(133) 
DTAs arising from net operating loss, foreign tax credit and general business 
credit carry-forwards
 
(310)  
447 
Excess over 10%/15% limitations for other DTAs, certain common stock 
investments and MSRs 
 
29  
(736) 
CECL transition provision
 
—  
(757) 
Other
 
(6)  
(43) 
Net change in CET1 Capital
$ 
(2,743) $ 
1,768 
CET1 Capital, end of period (Standardized Approach and Advanced Approaches)
$ 
155,363 $ 
155,363 
Additional Tier 1 Capital, beginning of period
$ 
17,682 $ 
18,909 
Qualifying perpetual preferred stock
 
1,496  
267 
Qualifying trust preferred securities
 
2  
9 
Other
 
(16)  
(21) 
Net change in Additional Tier 1 Capital
$ 
1,482 $ 
255 
Tier 1 Capital, end of period (Standardized Approach and Advanced Approaches)
$ 
174,527 $ 
174,527 
Tier 2 Capital, beginning of period (Standardized Approach)
$ 
30,646 $ 
29,264 
Qualifying subordinated debt
 
642  
2,048 
Eligible allowance for credit losses
 
(150)  
(143) 
Other
 
162  
131 
Net change in Tier 2 Capital (Standardized Approach)
$ 
654 $ 
2,036 
Tier 2 Capital, end of period (Standardized Approach)
$ 
31,300 $ 
31,300 
Total Capital, end of period (Standardized Approach)
$ 
205,827 $ 
205,827 
Tier 2 Capital, beginning of period (Advanced Approaches)
$ 
21,996 $ 
19,415 
Qualifying subordinated debt
 
642  
2,048 
Excess of eligible credit reserves over expected credit losses
 
44  
1,250 
Other
 
162  
131 
Net change in Tier 2 Capital (Advanced Approaches)
$ 
848 $ 
3,429 
Tier 2 Capital, end of period (Advanced Approaches)
$ 
22,844 $ 
22,844 
Total Capital, end of period (Advanced Approaches)
$ 
197,371 $ 
197,371 
 
(1) 
Includes the changes in Citigroup (own credit) credit valuation adjustments (CVA) attributable to own creditworthiness, net of tax.
41

Citigroup Risk-Weighted Assets Rollforward (Basel III Standardized Approach)
In millions of dollars
Three months ended 
December 31, 2024
Twelve months ended
December 31, 2024
Total Risk-Weighted Assets, beginning of period
$ 
1,153,150 $ 
1,148,608 
General credit risk exposures(1)
 
(2,728)  
(1,905) 
Derivatives(2)
 
(4,542)  
(6,898) 
Repo-style transactions(3)
 
(5,513)  
308 
Securitization exposures
 
361  
972 
Equity exposures(4)
 
262  
(7,914) 
Other exposures
 
15  
1,772 
Net change in Credit Risk-Weighted Assets
$ 
(12,145) $ 
(13,665) 
Net change in Market Risk-Weighted Assets(5)
$ 
(1,017) $ 
5,045 
Total Risk-Weighted Assets, end of period
$ 
1,139,988 $ 
1,139,988 
(1)
General credit risk exposures include cash and balances due from depository institutions, securities, and loans and leases. General credit risk exposures decreased 
during the three and 12 months ended December 31, 2024, attributable to changes in lending exposures and hedging activities, partially offset by an increase in 
card activities.
(2)
Derivatives decreased during the three and 12 months ended December 31, 2024, mainly driven by changes in exposures.
(3)
Repo-style transactions include repurchase and reverse repurchase transactions, as well as securities borrowing and securities lending transactions. Repo-style 
transactions decreased during the three months ended December 31, 2024, mainly due to business activities.
(4)
Equity exposures decreased during the 12 months ended December 31, 2024, primarily driven by activities related to the Visa B exchange completed in the 
second quarter of 2024.
(5)
Market risk increased during the 12 months ended December 31, 2024, primarily due to model changes, model parameter updates and changes in exposures.
42

Citigroup Risk-Weighted Assets Rollforward (Basel III Advanced Approaches)
In millions of dollars
Three months ended 
December 31, 2024
Twelve months ended
December 31, 2024
Total Risk-Weighted Assets, beginning of period
$ 
1,300,152 $ 
1,268,723 
General credit risk exposures(1)
 
3,212  
24,303 
Derivatives(2)
 
(18,739)  
(20,146) 
Repo-style transactions(3)
 
(3,743)  
(10,473) 
Securitization exposures(4)
 
1,505  
2,183 
Equity exposures(5)
 
270  
(8,234) 
Other exposures(6)
 
245  
3,486 
Net change in Credit Risk-Weighted Assets
$ 
(17,250) $ 
(8,881) 
Net change in Market Risk-Weighted Assets(7)
$ 
(1,048) $ 
5,027 
Net change in Operational Risk-Weighted Assets(8)
$ 
(1,664) $ 
15,321 
Total Risk-Weighted Assets, end of period
$ 
1,280,190 $ 
1,280,190 
(1)
General credit risk exposures include cash and balances due from depository institutions, securities, and loans and leases. General credit risk exposures increased 
during the three and 12 months ended December 31, 2024, mainly driven by card activities, lending exposures and deposits, as well as model enhancements and 
risk-weighting parameter updates.
(2)
Derivative exposures decreased during the three and 12 months ended December 31, 2024, primarily driven by model enhancements and changes in exposures.
(3)
Repo-style transactions decreased during the three and 12 months ended December 31, 2024, primarily driven by business activities.
(4)
Securitizations exposures increased during the three and 12 months ended December 31, 2024, mainly driven by changes in exposures and risk-weighting 
parameters.
(5)
Equity exposures decreased during the 12 months ended December 31, 2024, primarily driven by activities related to the Visa B exchange completed in the 
second quarter of 2024.
(6)
Other exposures increased during the 12 months ended December 31, 2024, mainly due to accounts receivable and other broad-based increases.
(7)
Market risk increased during the 12 months ended December 31, 2024, primarily due to model changes, model parameter updates and changes in exposures.
(8)
Operational risk decreased during the three months ended December 31, 2024, primarily driven by loss frequency decreases, and increased during the 12 months 
ended December 31, 2024, mainly due to both loss frequency and loss severity increases.
43

Supplementary Leverage Ratio
The following table presents Citi’s Supplementary Leverage ratio and related components as of December 31, 2024, September 30, 
2024 and December 31, 2023:
In millions of dollars, except ratios
December 31, 
2024
September 30, 
2024
December 31, 
2023
Tier 1 Capital
$ 
174,527 
$ 
175,788 
$ 
172,504 
Total Leverage Exposure
On-balance sheet assets(1)(2)
$ 
2,494,016 
$ 
2,515,063 
$ 
2,432,146 
Certain off-balance sheet exposures(3)
Potential future exposure on derivative contracts
 
136,931 
 
150,462 
 
164,148 
Effective notional of sold credit derivatives, net(4)
 
36,507 
 
34,420 
 
33,817 
Counterparty credit risk for repo-style transactions(5)
 
23,391 
 
22,072 
 
22,510 
Other off-balance sheet exposures
 
332,169 
 
321,043 
 
350,207 
Total of certain off-balance sheet exposures
$ 
528,998 
$ 
527,997 
$ 
570,682 
Less: Tier 1 Capital deductions
 
37,596 
 
37,351 
 
37,874 
Total Leverage Exposure
$ 
2,985,418 
$ 
3,005,709 
$ 
2,964,954 
Supplementary Leverage ratio
 5.85 %
 5.85 %
 5.82 %
(1)
Represents the daily average of on-balance sheet assets for the quarter.
(2)
Citi’s regulatory capital ratios and components reflect certain deferrals based on the modified regulatory capital transition provision related to the CECL standard. 
See “Capital Resources—Regulatory Capital Treatment—Modified Transition of the Current Expected Credit Losses Methodology” above.
(3)
Represents the average of certain off-balance sheet exposures calculated as of the last day of each month in the quarter. 
(4)
Under the U.S. Basel III rules, banking organizations are required to include in Total Leverage Exposure the effective notional amount of sold credit derivatives, 
with netting of exposures permitted if certain conditions are met. 
(5)
Repo-style transactions include repurchase and reverse repurchase transactions as well as securities borrowing and securities lending transactions.
As presented in the table above, Citigroup’s 
Supplementary Leverage ratio was 5.8% at December 31, 
2024, September 30, 2024 and December 31, 2023. The ratios 
remained largely unchanged as changes in Tier 1 Capital were 
offset by changes in Total Leverage Exposure.
44

Capital Resources of Citigroup’s Subsidiary U.S. Depository 
Institutions 
Citigroup’s subsidiary U.S. depository institutions are also 
subject to regulatory capital standards issued by their 
respective primary bank regulatory agencies, which are similar 
to the standards of the FRB. 
The following tables present the capital components and 
ratios for Citibank, Citi’s primary subsidiary U.S. depository 
institution, as of December 31, 2024, September 30, 2024 and 
December 31, 2023:
Advanced Approaches
Standardized Approach
In millions of dollars, except ratios
Required 
Capital 
Ratios(1)
December 31, 
2024
September 30, 
2024
December 31, 
2023
December 31, 
2024
September 30, 
2024
December 31, 
2023
CET1 Capital(2)
$ 153,483 
$ 
153,533 
$ 
147,109 
$ 153,483 
$ 
153,533 
$ 
147,109 
Tier 1 Capital(2)
 
155,613 
 
155,665 
 
149,238 
 
155,613 
 
155,665 
 
149,238 
Total Capital (Tier 1 Capital + 
Tier 2 Capital)(2)(3)
 
165,581 
 
167,687 
 
160,706 
 
173,060 
 
175,165 
 
168,571 
Total Risk-Weighted Assets
 1,109,387 
 1,101,907 
 1,057,194 
 
998,817 
 
993,917 
 
983,960 
Credit Risk(2)
$ 811,464 
$ 
803,333 
$ 
769,940 
$ 953,377 
$ 
949,115 
$ 
937,319 
Market Risk
 
45,383 
 
44,710 
 
46,540 
 
45,440 
 
44,802 
 
46,641 
Operational Risk
 
252,540 
 
253,864 
 
240,714 
 
— 
 
— 
 
— 
CET1 Capital ratio(4)(5)
 7.0 %
 13.83 %
 13.93 %
 13.92 %
 15.37 %
 15.45 %
 14.95 %
Tier 1 Capital ratio(4)(5)
 8.5 
 14.03 
 14.13 
 14.12 
 15.58 
 15.66 
 15.17 
Total Capital ratio(4)(5)
 10.5 
 14.93 
 15.22 
 15.20 
 17.33 
 17.62 
 17.13 
In millions of dollars, except ratios
Required 
Capital Ratios
December 31, 2024
September 30, 2024
December 31, 2023
Quarterly Adjusted Average Total Assets(2)(6)
$ 
1,726,312 
$ 
1,721,363 
$ 
1,666,609 
Total Leverage Exposure(2)(7)
 
2,195,386 
 
2,185,316 
 
2,166,334 
Leverage ratio(5)
 5.0 %
 9.01 %
 9.04 %
 8.95 %
Supplementary Leverage ratio(5)
 6.0 
 7.09 
 7.12 
 6.89 
(1)
Citibank’s required risk-based capital ratios are inclusive of the 2.5% Capital Conservation Buffer (all of which must be composed of CET1 Capital).
(2)
Citibank’s regulatory capital ratios and components reflect certain deferrals based on the modified regulatory capital transition provision related to the CECL 
standard. See “Capital Resources—Regulatory Capital Treatment—Modified Transition of the Current Expected Credit Losses Methodology” above.
(3)
Under the Standardized Approach, the allowance for credit losses is eligible for inclusion in Tier 2 Capital up to 1.25% of credit risk-weighted assets, with any 
excess allowance for credit losses being deducted in arriving at credit risk-weighted assets, which differs from the Advanced Approaches framework, in which 
eligible credit reserves that exceed expected credit losses are eligible for inclusion in Tier 2 Capital to the extent that the excess reserves do not exceed 0.6% of 
credit risk-weighted assets.
(4)
Citibank’s binding CET1 Capital, Tier 1 Capital and Total Capital ratios were derived under the Basel III Advanced Approaches framework for all periods 
presented.
(5)
Citibank must maintain required CET1 Capital, Tier 1 Capital, Total Capital and Leverage ratios of 6.5%, 8.0%, 10.0% and 5.0%, respectively, to be considered 
“well capitalized” under the revised Prompt Corrective Action (PCA) regulations applicable to insured depository institutions as established by the U.S. Basel III 
rules. Citibank must also maintain a required Supplementary Leverage ratio of 6.0% to be considered “well capitalized.” 
(6)
Leverage ratio denominator. Represents quarterly average total assets less amounts deducted from Tier 1 Capital.
(7)
Supplementary Leverage ratio denominator. 
As presented in the table above, Citibank’s capital ratios 
at December 31, 2024 were in excess of the regulatory capital 
requirements under the U.S. Basel III rules. In addition, 
Citibank was “well capitalized” as of December 31, 2024.
Citibank’s Supplementary Leverage ratio was 7.1% at 
December 31, 2024 and September 30, 2024 compared to 
6.9% at December 31, 2023. The increase in the ratio was 
primarily driven by net income, partially offset by the payment 
of common and preferred dividends and an increase in Total 
Leverage Exposure. 
45

Impact of Changes on Citigroup and Citibank Capital Ratios 
The following tables present the hypothetical sensitivity of 
Citigroup’s and Citibank’s capital ratios to changes of $100 
million in CET1 Capital, Tier 1 Capital and Total Capital 
(numerator), and changes of $1 billion in Advanced 
Approaches and Standardized Approach RWA and quarterly 
adjusted average total assets, as well as Total Leverage 
Exposure (denominator), as of December 31, 2024. This 
information is provided for the purpose of analyzing the 
impact that a change in Citigroup’s or Citibank’s financial 
position or results of operations could have on these ratios. 
These sensitivities only consider a single change to either a 
component of capital, RWA, quarterly adjusted average total 
assets or Total Leverage Exposure. Accordingly, an event that 
affects more than one factor may have a larger basis point 
impact than is reflected in these tables.
CET1 Capital ratio
Tier 1 Capital ratio
Total Capital ratio
In basis points
Impact of
$100 million
change in
CET1 Capital
Impact of
$1 billion
change in 
RWA
Impact of
$100 million
change in
Tier 1 Capital
Impact of
$1 billion
change in 
RWA
Impact of
$100 million
change in
Total Capital
Impact of
$1 billion
change in 
RWA
Citigroup
Advanced Approaches
0.8
0.9
0.8
1.1
0.8
1.2
Standardized Approach 
0.9
1.2
0.9
1.3
0.9
1.6
Citibank
Advanced Approaches
0.9
1.2
0.9
1.3
0.9
1.3
Standardized Approach 
1.0
1.5
1.0
1.6
1.0
1.7
Leverage ratio
Supplementary Leverage ratio
In basis points
Impact of
$100 million
change in
Tier 1 Capital
Impact of
$1 billion change in 
quarterly adjusted 
average total assets
Impact of
$100 million
change in
Tier 1 Capital
Impact of 
$1 billion change 
in Total Leverage 
Exposure
Citigroup
0.4
0.3
0.3
0.2
Citibank
0.6
0.5
0.5
0.3
Citigroup Broker-Dealer Subsidiaries
At December 31, 2024, Citigroup Global Markets Inc., a U.S. 
broker-dealer registered with the SEC that is an indirect 
wholly owned subsidiary of Citigroup, had net capital, 
computed in accordance with the SEC’s net capital rule, of 
$18 billion, which exceeded the minimum requirement by $13 
billion. 
Moreover, Citigroup Global Markets Limited, a broker-
dealer registered with the United Kingdom’s Prudential 
Regulation Authority (PRA) that is also an indirect wholly 
owned subsidiary of Citigroup, had total regulatory capital of 
$26 billion at December 31, 2024, which exceeded the PRA’s 
minimum regulatory capital requirements.
In addition, certain of Citi’s other broker-dealer 
subsidiaries are subject to regulation in the countries in which 
they do business, including requirements to maintain specified 
levels of net capital or its equivalent. Citigroup’s other 
principal broker-dealer subsidiaries were in compliance with 
their regulatory capital requirements at December 31, 2024. 
46

Total Loss-Absorbing Capacity (TLAC) 
U.S. GSIBs, including Citi, are required to maintain minimum 
levels of TLAC and eligible long-term debt (LTD), each set by 
reference to the GSIB’s consolidated risk-weighted assets 
(RWA) and total leverage exposure.
Minimum External TLAC Requirement
The minimum external TLAC requirement is the greater of (i) 
18% of the GSIB’s RWA plus the then-applicable RWA-based 
TLAC buffer (see below) and (ii) 7.5% of the GSIB’s total 
leverage exposure plus a leverage-based TLAC buffer of 2% 
(i.e., 9.5%).
The RWA-based TLAC buffer equals the 2.5% Capital 
Conservation Buffer, plus any applicable Countercyclical 
Capital Buffer (currently 0%), plus the GSIB’s capital 
surcharge as determined under method 1 of the GSIB 
surcharge rule (2.0% for Citi for 2024). Accordingly, Citi’s 
total current minimum TLAC requirement was 22.5% of 
RWA for 2024.
Minimum Long-Term Debt (LTD) Requirement
The minimum LTD requirement is the greater of (i) 6% of the 
GSIB’s RWA plus its capital surcharge as determined under 
method 2 of the GSIB surcharge rule (3.5% for Citi for 2024), 
for a total current requirement of 9.5% of RWA for Citi, and 
(ii) 4.5% of the GSIB’s total leverage exposure.
The table below details Citi’s eligible external TLAC and 
LTD amounts and ratios, and each TLAC and LTD regulatory 
requirement, as well as the surplus amount in dollars in excess 
of each requirement:
December 31, 2024
In billions of dollars, except ratios
External 
TLAC
LTD
Total eligible amount
$ 
331 
$ 
144 
% of Advanced Approaches risk-
weighted assets
 25.9 %
 11.2 %
Regulatory requirement(1)(2)
 22.5 
 9.5 
Surplus amount
$ 
43 
$ 
22 
% of Total Leverage Exposure
 11.1 %
 4.8 %
Regulatory requirement
 9.5 
 4.5 
Surplus amount
$ 
47 
$ 
9 
(1) 
External TLAC includes method 1 GSIB surcharge of 2.0%.
(2) 
LTD includes method 2 GSIB surcharge of 3.5%.
As of December 31, 2024, Citi exceeded each of the 
TLAC and LTD regulatory requirements, resulting in a $9 
billion surplus above its binding TLAC requirement of LTD as 
a percentage of Total Leverage Exposure.
For additional information on Citi’s TLAC-related 
requirements, see “Liquidity Risk—Total Loss-Absorbing 
Capacity (TLAC)” below.
Capital Resources (Full Adoption of CECL)
The following tables present Citigroup’s and Citibank’s capital components and ratios under a hypothetical scenario where the full 
impact of CECL is reflected as of December 31, 2024(1):
Citigroup
Citibank
Required 
Capital Ratios, 
Advanced 
Approaches
Required 
Capital Ratios, 
Standardized 
Approach
Advanced 
Approaches
Standardized 
Approach
Required 
Capital 
Ratios(2)
Advanced 
Approaches
Standardized 
Approach
CET1 Capital ratio
 10.5 %
 12.1 %
 12.06 %
 13.55 %
 7.0 %
 13.77 %
 15.30 %
Tier 1 Capital ratio
 12.0 
 13.6 
 13.56 
 15.23 
 8.5 
 13.97 
 15.51 
Total Capital ratio
 14.0 
 15.6 
 15.35 
 17.98 
 10.5 
 14.86 
 17.26 
Required 
Capital Ratios
Citigroup
Required 
Capital Ratios
Citibank
Leverage ratio
 4.0 %
7.13 %
 5.0 %
8.98 %
Supplementary Leverage ratio
 5.0 
5.81
 6.0 
7.06
(1)
The capital effects resulting from adoption of the CECL methodology were fully reflected in Citi’s regulatory capital as of January 1, 2025. See footnote 2 to the 
“Components of Citigroup Capital” table above.
(2)
Citibank’s required capital ratios were the same under the Standardized Approach and the Advanced Approaches framework.
47

Regulatory Capital Standards and Developments
Basel III Revisions
On July 27, 2023, the U.S. banking agencies issued a notice of 
proposed rulemaking, known as the Basel III Endgame 
(capital proposal), that would amend U.S. regulatory capital 
requirements. Citi continues to monitor developments related 
to this rulemaking, including as a result of new leadership at 
the U.S. banking agencies.
The capital proposal would maintain the current capital 
rule’s dual-requirement structure for RWA, but would 
eliminate the use of internal models to calculate credit risk and 
operational risk components of RWA. The capital proposal 
would also replace the current market risk framework with a 
new standardized methodology and a new models-based 
methodology for calculating RWA for market risk. Large 
banking organizations, such as Citi, would be required to 
calculate their risk-based capital ratios under both the new 
expanded risk-based approach and the Standardized Approach 
and use the lower of the two for each risk-based capital ratio 
for determining the binding constraints. 
The expanded risk-based approach is designed to align 
with the international capital standards adopted by the Basel 
Committee on Banking Supervision (Basel Committee). The 
Basel Committee finalized the Basel III reforms in December 
2017, which included revisions to the methodologies to 
determine credit, market and operational RWA amounts.
If adopted as proposed, the capital proposal’s impact on 
RWA amounts would also affect several other requirements 
including TLAC, external long-term debt and the short-term 
wholesale funding score included in the GSIB surcharge under 
method 2 (see “GSIB Surcharge” below). The proposal has a 
three-year transition period that would begin July 1, 2025. If 
finalized as proposed, the capital proposal would materially 
increase Citi’s required regulatory capital.
For information about risks related to changes in 
regulatory capital requirements, see “Risk Factors—Strategic 
Risks,” “—Operational Risks” and “—Compliance Risks” 
below.
GSIB Surcharge
Separately on July 27, 2023, the FRB proposed changes to the 
GSIB surcharge rule that aim to make it more risk sensitive. 
Proposed changes include measuring certain systemic 
indicators on a daily versus quarterly average basis, changing 
certain of the risk indicators and shortening the time to come 
into compliance with each year’s surcharge. In addition, the 
proposal would narrow surcharge bands under method 2 from 
50 bps to 10 bps to reduce cliff effects when moving between 
bands.
Long-Term Debt Requirements
On August 29, 2023, the FRB issued a notice of proposed 
rulemaking to amend the TLAC rule to change the haircuts 
(i.e., the percentage reductions) that are applied to eligible 
long-term debt. Under the proposed rule, only 50% of eligible 
long-term debt with a maturity of one year or more but less 
than two years would count toward the TLAC requirement, 
instead of the current 100%. These proposed revisions are 
estimated to decrease the TLAC percentage of Advanced 
Approaches RWA as well as the TLAC percentage of Total 
Leverage Exposure. The proposed rule in its current form has 
no proposed transition period for its implementation and is not 
expected to be material to Citi.
48

Tangible Common Equity, Book Value Per Share, 
Tangible Book Value Per Share and Return on Equity 
As defined by Citi, tangible common equity (TCE) represents 
common stockholders’ equity less goodwill and identifiable 
intangible assets (other than mortgage servicing rights 
(MSRs)). Return on tangible common equity (RoTCE) 
represents annualized net income available to common 
shareholders as a percentage of average TCE. Tangible book 
value per share (TBVPS) represents average TCE divided by 
average common shares outstanding. Other companies may 
calculate these measures differently. 
At December 31,
In millions of dollars or shares, except per share amounts
2024
2023
2022
2021
2020
Total Citigroup stockholders’ equity
$ 
208,598 
$ 
205,453 
$ 
201,189 
$ 
201,972 
$ 
199,442 
Less: Preferred stock
 
17,850 
 
17,600 
 
18,995 
 
18,995 
 
19,480 
Common stockholders’ equity
$ 
190,748 
$ 
187,853 
$ 
182,194 
$ 
182,977 
$ 
179,962 
Less:
Goodwill
 
19,300 
 
20,098 
 
19,691 
 
21,299 
 
22,162 
Identifiable intangible assets (other than MSRs)
 
3,734 
 
3,730 
 
3,763 
 
4,091 
 
4,411 
Goodwill and identifiable intangible assets (other than 
MSRs) related to businesses held-for-sale (HFS)
 
16 
 
— 
 
589 
 
510 
 
— 
Tangible common equity (TCE)
$ 
167,698 
$ 
164,025 
$ 
158,151 
$ 
157,077 
$ 
153,389 
Common shares outstanding (CSO)
 
1,877.1 
 
1,903.1 
 
1,937.0 
 
1,984.4 
 
2,082.1 
Book value per share (common stockholders’ equity/
CSO)
$ 
101.62 
$ 
98.71 
$ 
94.06 
$ 
92.21 
$ 
86.43 
Tangible book value per share (TCE/CSO)
 
89.34 
 
86.19 
 
81.65 
 
79.16 
 
73.67 
For the year ended December 31,
In millions of dollars
2024
2023
2022
2021
2020
Net income available to common shareholders
$ 
11,628 
$ 
8,030 
$ 
13,813 
$ 
20,912 
$ 
9,952 
Average common stockholders’ equity 
$ 
190,070 
$ 
187,730 
$ 
180,093 
$ 
182,421 
$ 
175,508 
Less:
Average goodwill
 
19,732 
 
20,313 
 
19,354 
 
21,771 
 
21,315 
Average intangible assets (other than MSRs)
 
3,611 
 
3,835 
 
3,924 
 
4,244 
 
4,301 
Average goodwill and identifiable intangible assets 
(other than MSRs) related to businesses HFS
 
6 
 
226 
 
872 
 
153 
 
— 
Average TCE 
$ 
166,721 
$ 
163,356 
$ 
155,943 
$ 
156,253 
$ 
149,892 
Return on average common stockholders’ equity
 6.1 %
 4.3 %
 7.7 %
 11.5 %
 5.7 %
RoTCE
 7.0 
 4.9 
 8.9 
 13.4 
 6.6 
49

RISK FACTORS
The following discussion presents what management currently 
believes could be the material risks and uncertainties that 
could impact Citi’s businesses, results of operations and 
financial condition. Other risks and uncertainties, including 
those not currently known to Citi or its management, could 
also negatively impact Citi’s businesses, results of operations 
and financial condition. Thus, the following should not be 
considered a complete discussion of all of the risks and 
uncertainties that Citi may face. For additional information 
about risks and uncertainties that could impact Citi, see 
“Executive Summary,” “Citi’s Multiyear Transformation” and 
each respective business’s results of operations above and 
“Managing Global Risk” below. The following risk factors are 
categorized to improve the readability and usefulness of the 
risk factor disclosure, and, while the headings and risk factors 
generally align with Citi’s risk categorization, in certain 
instances the risk factors may not directly correspond with 
how Citi categorizes or manages its risks.
MARKET-RELATED RISKS
Macroeconomic, Geopolitical and Other Challenges and 
Uncertainties Could Continue to Have a Negative Impact on 
Citi.
Citi has experienced, and could experience in the future, 
negative impacts to its businesses, results of operations and 
financial condition as a result of various macroeconomic, 
geopolitical and other challenges, uncertainties and volatility. 
These include, among other things, any resurgence in 
inflation; government fiscal and monetary actions or expected 
actions, including changes in interest rate policy, reductions in 
central bank balance sheets or other monetary policies; and 
increases in unemployment rates, recessions or weak or 
slowing economic growth in the U.S., Europe and other 
regions or countries. These impacts could adversely affect 
Citi’s consumer and institutional clients, businesses, cost of 
credit and overall results of operations.
For example, inflation could resurge if the FRB were to 
reduce interest rates prematurely and/or at too accelerated a 
pace, or if certain policies were further pursued in the U.S., 
including those related to trade, tariffs and immigration.
Interest rates on loans Citi makes are typically based off 
or set at a spread over a benchmark interest rate and would 
likely decline or rise as benchmark rates decline or rise, 
respectively. A decline in interest rates would generally be 
expected to result in lower overall net interest income for Citi, 
although Corporate Treasury has various tools to manage 
Citi’s total interest rate risk position (see “Managing Global 
Risk— Market Risk—Market Risk of Non-Trading 
Portfolios” below). In addition, Citi’s net interest income 
could be adversely affected due to a flattening (a lower spread 
between shorter-term versus longer-term interest rates) or 
inversion (shorter-term interest rates exceeding longer-term 
interest rates) of the interest rate yield curve, as Citi typically 
pays interest on deposits based on shorter-term interest rates 
and earns money on loans based on longer-term interest rates. 
For additional information on Citi’s interest rate risk, see 
“Managing Global Risk—Market Risk—Banking Book 
Interest Rate Risk” below. 
Additional areas of uncertainty include, among others, 
geopolitical challenges, tensions and conflicts, including those 
related to the Russia–Ukraine war (see below) and conflicts in 
the Middle East; potential policies and priorities resulting from 
the new U.S. administration; economic and geopolitical 
challenges related to China, including weak economic growth, 
related policy actions, challenges in the Chinese real estate 
sector, banking and credit markets, trade restrictions, and 
tensions or conflicts between China and Taiwan and/or China 
and the U.S.; high and rising government debt levels in the 
U.S. and other countries; significant volatility and disruptions 
in financial markets, including foreign currency volatility and 
devaluations; natural disasters; and pandemics. 
For example, the Russia–Ukraine war could have further 
negative impacts on regional and global energy and other 
commodities and financial markets and macroeconomic 
conditions, adversely impacting jurisdictions where Citi 
operates and its customers, clients or employees. In addition, 
Citi’s remaining operations in Russia subject Citi to various 
other risks, including foreign currency volatility, such as 
appreciations or devaluations; restrictions arising from 
retaliatory Russian laws and regulations on the conduct of 
Citi’s remaining businesses, including, without limitation, its 
provision of certain securities services to customers; sanctions 
or asset freezes; and other deconsolidation events. For 
additional information about these Russia-related risks, see the 
operational processes and systems, cybersecurity and 
emerging markets risk factors and “Managing Global Risk—
Other Risks—Country Risk—Russia” below.
STRATEGIC RISKS
Citi’s Ability to Return Capital to Common Shareholders 
Substantially Depends on Regulatory Capital Requirements, 
Including the Results of the CCAR Process and Dodd-Frank 
Act Regulatory Stress Tests, and Other Factors.
Citi’s ability to return capital to its common shareholders 
consistent with its capital planning efforts and targets, whether 
through its common stock dividend or through share 
repurchases, substantially depends, among other things, on its 
regulatory capital requirements, including the annual 
recalibration of the Stress Capital Buffer (SCB), which is 
based upon the results of the CCAR process required by the 
FRB, and recalibration of the GSIB surcharge, as well as the 
supervisory expectations and assessments regarding individual 
institutions.
The FRB’s annual stress testing requirements are 
integrated into ongoing regulatory capital requirements. Citi’s 
SCB equals the maximum projected decline in its CET1 
Capital ratio under the supervisory severely adverse scenario 
over a nine-quarter CCAR measurement period, plus four 
quarters of planned common stock dividends as a percentage 
of Citi’s risk-weighted assets, subject to a minimum 
requirement of 2.5%. The SCB is calculated by the FRB using 
its proprietary data and modeling of each firm’s results. 
Accordingly, Citi’s SCB may go up, based on the supervisory 
stress test results, thus potentially resulting in an increase in 
Citi’s required regulatory CET1 Capital ratio under the 
50

Standardized Approach. In addition, a breach of the SCB and 
other regulatory capital buffers may result in gradual 
limitations on capital distributions and discretionary bonus 
payments to executive officers. For additional information on 
the SCB, see “Capital Resources—Regulatory Capital 
Buffers” above.
Moreover, changes in regulatory capital rules, 
requirements or interpretations could materially increase Citi’s 
required regulatory capital. For example, the U.S. banking 
regulators proposed a number of changes to the U.S. 
regulatory capital framework, including, but not limited to, 
significant revisions to the U.S. Basel III rules. These potential 
changes, if adopted as originally proposed, would likely 
impact Citi’s regulatory capital position and materially 
increase Citi’s regulatory capital requirements, and thus 
adversely impact the extent to which Citi is able to return 
capital to shareholders (see “Capital Resources—Regulatory 
Capital Standards and Developments” above). 
Citi’s ability to return capital also depends on its results of 
operations and financial condition, including the capital 
impact related to its remaining divestitures, such as, among 
other things, any temporary capital impact from CTA losses, 
net of hedges (see the incorrect assumptions or estimates and 
the emerging markets risk factors below); Citi’s effectiveness 
in planning, managing and calculating its level of regulatory 
capital and risk-weighted assets under both the Advanced 
Approaches and the Standardized Approach, as well as the 
Supplementary Leverage ratio (SLR); its implementation and 
maintenance of an effective capital planning process and 
management framework; forecasts of macroeconomic 
conditions; and deferred tax asset (DTA) utilization (see the 
ability to utilize DTA risk factor below). 
All firms subject to CCAR requirements, including Citi, 
will continue to be subject to a rigorous regulatory evaluation 
of capital planning practices and other reviews and 
examinations, including, but not limited to data quality, which 
is a key regulatory focus, governance, risk management and 
internal controls. For example, the FRB has stated that it 
expects capital adequacy practices to continue to evolve and to 
likely be determined by its yearly cross-firm review of capital 
plan submissions. Similarly, the FRB has indicated that, as 
part of its stated goal to continually evolve its annual stress 
testing requirements, several parameters of the annual stress 
testing process may continue to be altered, including the 
number and severity of the stress test scenarios, the FRB 
modeling of Citi’s balance sheet, pre-provision net revenue 
and stress losses, and the addition of components deemed 
important by the FRB. Additionally, Citi’s ability to return 
capital may be adversely impacted if a regulatory evaluation 
or examination were to result in negative findings regarding 
absolute capital levels or other aspects of Citi’s or any of its 
subsidiaries’ operations, including as a result of the imposition 
of additional capital buffers, limitations on capital 
distributions or otherwise. For information on limitations on 
Citi’s ability to return capital to common shareholders, as well 
as the CCAR process, supervisory stress test requirements and 
GSIB surcharge, see “Capital Resources—Overview” and 
“Capital Resources—Stress Testing Component of Capital 
Planning” above and the risk management and legal and 
regulatory proceedings risk factors below.
In October 2024, the FRB announced that it will maintain 
its current framework for calculating allowances on loans in 
the supervisory stress test through the 2025 stress test cycle, 
while continuing to evaluate appropriate future enhancements 
to this framework. The impacts on Citi’s capital adequacy of 
any potential incorporation by the FRB of CECL into its 
supervisory stress tests in future stress test cycles, and of other 
potential regulatory changes in the FRB’s stress testing 
methodologies, remain unclear. For additional information 
regarding the CECL methodology, including the transition 
provisions related to the adverse regulatory capital effects 
resulting from adoption of the CECL methodology, see 
“Capital Resources—Current Regulatory Capital Standards—
Regulatory Capital Treatment—Modified Transition of the 
Current Expected Credit Losses Methodology” above and 
Note 1.
Although various uncertainties exist regarding the extent 
of, and the ultimate impact to Citi from, changes to regulatory 
capital, results from the FRB’s stress testing and CCAR 
regimes, and regulatory evaluation or examination findings, 
these changes could increase the level of capital Citi is 
required or elects to hold, including as part of Citi’s 
management buffer, thus potentially adversely impacting the 
extent to which Citi is able to return capital to shareholders.
Citi Must Continually Review, Analyze and Successfully 
Adapt to Ongoing Regulatory and Legislative Uncertainties 
and Changes in the U.S. and Globally.
Citi, its management and its businesses continue to face 
regulatory and legislative uncertainties and changes, both in 
the U.S. and globally. While the ongoing regulatory and 
legislative uncertainties and changes facing Citi are too 
numerous to list completely, examples include, but are not 
limited to (i) potential changes to various aspects of the U.S. 
regulatory capital framework and requirements applicable to 
Citi, including, among others, significant revisions to the U.S. 
Basel III rules (see the capital return risk factor and “Capital 
Resources—Regulatory Capital Standards and Developments” 
above) and (ii) potential fiscal, monetary, tax, sanctions, 
human capital and other changes promulgated by the U.S. 
federal government and other governments (see the 
macroeconomic and geopolitical risk factor above and the 
ability to utilize DTAs risk factor below). References to 
“regulatory” refer to both formal regulation and the views and 
expectations of Citi’s regulators in their supervisory and 
enforcement roles, which, as they change over time, can have 
a major impact. In particular, U.S. regulators have indicated 
that the level of their expectations is increasing and prompt 
negative examination findings/ratings and enforcements 
actions are more likely. 
Additionally, U.S. and international regulatory and 
legislative initiatives have not always been undertaken or 
implemented on a coordinated basis, and areas of divergence 
have developed and continue to develop with respect to their 
scope, interpretation, timing, structure or approach, leading to 
inconsistent or even conflicting requirements, including within 
a single jurisdiction. 
Further, ongoing regulatory and legislative uncertainties 
and changes make Citi’s long-term business, balance sheet and 
strategic budget planning difficult, subject to change and 
51

potentially more costly and may impact its results of 
operations. U.S. and other regulators globally have 
implemented and continue to discuss various changes to 
certain regulatory requirements, which would require ongoing 
assessment by management as to the impact to Citi, its 
businesses and business planning. Business planning must 
necessarily be based on possible or proposed rules or 
outcomes, which can change significantly upon finalization, or 
upon implementation or interpretive guidance from numerous 
regulatory bodies worldwide, and such guidance can change. 
Regulatory and legislative changes have also significantly 
increased Citi’s compliance risks and costs (see the 
implementation and interpretation of regulatory changes risk 
factor below) and can adversely affect Citi’s competitive 
position, as well as its businesses, revenues, results of 
operations and financial condition.
Citi’s Ability to Achieve Its Objectives from Its 
Transformation, Simplification and Other Priorities May 
Not Be as Successful as It Projects or Expects.
As part of its multiyear transformation, Citi continues to make 
significant investments and undertake substantial actions 
across the Company to improve its risk and controls 
environment, modernize its data and technology infrastructure 
and further enhance safety and soundness (see “Executive 
Summary” and “Citi’s Multiyear Transformation” above and 
the legal and regulatory proceedings risk factor below). 
Citi has also been pursuing overall simplification 
initiatives that have included management and operating 
model changes and actions to enhance focus on clients and 
reduce expenses. Citi’s simplification actions also include 
completing its remaining divestitures, including the planned 
IPO of Mexico Consumer/SBMM. These simplification 
initiatives involve various execution challenges, may take 
longer than expected and may result in higher than expected 
expenses, CTA and other losses or other negative financial or 
strategic impacts, which could be material, and litigation and 
regulatory scrutiny (for information about potential CTA 
impacts, see the capital return risk factor above and the 
incorrect assumptions or estimates and emerging markets risk 
factors below).
Additionally, Citi continues to make business-led 
investments, as part of the execution of its strategic priorities. 
For example, Citi has been making investments across the 
Company, including hiring front office employees in key 
strategic markets and businesses; enhancing product 
capabilities and platforms to grow key businesses, improve 
client digital experiences and add scalability; and 
implementing new capabilities and partnerships. These 
business-led investments are designed to reduce expenses and 
grow revenues as well as result in retention and efficiency 
improvements. 
Citi’s transformation, as well as its simplification and 
business investment initiatives, involve significant 
complexities and uncertainties. In addition, there is inherent 
risk that these initiatives will not be as productive or effective 
as Citi expects, or at all. Conversely, failure to adequately 
invest in and upgrade Citi’s technology and processes or 
properly implement its enterprise-wide simplification could 
result in Citi’s inability to meet regulatory expectations, be 
sufficiently competitive, serve clients effectively and avoid 
disruptions to its businesses and operational errors (see the 
operational processes and systems and legal and regulatory 
proceedings risk factors below). 
Citi’s ability to achieve its expected returns, including 
expense savings and revenue growth objectives, and 
operational improvements from these priorities depends, in 
part, on factors that it cannot control, including, among others, 
macroeconomic challenges and uncertainties; customer, client 
and competitor actions; and ongoing regulatory requirements 
or changes.
Moreover, Citi’s transformation, simplification and other 
priorities may continue to evolve as its business strategies, the 
market environment and regulatory expectations change, 
which could make the initiatives more costly and more 
challenging to implement, and limit their effectiveness. 
Climate Change Presents Various Financial and Non-
Financial Risks to Citi and Its Customers and Clients.
Climate change presents both immediate and long-term risks 
to Citi and its customers and clients, with the risks expected to 
increase over time. Climate risks can arise from both physical 
risks (those risks related to the physical effects of climate 
change) and transition risks (risks related to regulatory, 
market, technological, stakeholder and legal changes from a 
transition to a low-carbon economy). Physical and transition 
risks can manifest themselves differently across Citi’s risk 
categories in the short, medium and long terms. 
Physical risks from climate change include acute risks, 
such as wildfires, hurricanes, floods and droughts, as well as 
consequences of chronic changes in climate, such as rising sea 
levels, prolonged droughts and systemic changes to 
geographies and any resulting population migration. For 
example, physical risks could have adverse financial, 
operational and other impacts on Citi, both directly on its 
business and operations, and indirectly as a result of impacts 
to Citi’s clients, customers, vendors and other counterparties. 
These impacts can include destruction, damage or impairment 
of owned or leased properties and other assets, destruction or 
deterioration of the value of collateral, such as real estate, 
disruptions to business operations and supply chains, and 
reduced availability or increase in the cost of insurance. 
Physical risks can also impact Citi’s credit risk exposures, for 
example, in its mortgage and commercial real estate lending 
businesses.
Transition risks may arise from changes in regulations or 
market preferences toward low-carbon industries or sectors, 
which in turn could have negative impacts on asset values, 
results of operations or the reputations of Citi and its 
customers and clients. For example, Citi’s corporate credit 
exposures include oil and gas, power and other industries that 
may experience reduced demand for carbon-intensive products 
due to the transition to a low-carbon economy. Failure to 
adequately consider transition risk in developing and 
executing on its business strategy could lead to a loss of 
market share, lower revenues and higher credit costs. 
Transition risks also include potential increased operational, 
compliance and energy costs driven by government policies to 
promote decarbonization. 
52

Moreover, increasing legislative and regulatory changes 
and uncertainties regarding climate-related risk management 
and disclosures may result in increased regulatory, 
compliance, credit, reputational and other risks and costs for 
Citi. In addition, Citi could face increased regulatory scrutiny 
and reputation and litigation risks as a result of its climate risk, 
sustainability and other environmental and social 
commitments, disclosures, marketing and positioning. For 
example, any actual or perceived overstatement of the 
environmental benefits of Citi’s actions may result in legal or 
regulatory actions and/or reputational harm. 
Even as some regulators seek to mandate additional 
disclosure of climate-related information, Citi’s ability to 
comply with such requirements and conduct more robust 
climate-related risk analyses may be hampered by lack of 
information and reliable data. Data on climate-related risks is 
limited in availability, often based on estimated or unverified 
figures, collected and reported on a time-lag, and variable in 
quality. Modeling capabilities to analyze climate-related risks 
and interconnections continue to evolve.
Additionally, if Citi is unable to achieve its objectives or 
commitments relating to climate change, its businesses, 
reputation, attractiveness to certain investors and efforts to 
recruit and retain employees may suffer. For example, Citi’s 
approach to supporting client decarbonization in a gradual and 
orderly way, while promoting energy security, may lead to 
both continued exposure to carbon-intensive activity and 
increased reputation risks from stakeholders with divergent 
points of view. Citi may also face challenges and scrutiny 
from stakeholders with varied views on climate change that 
may impact its ability to conduct certain business.
For information on Citi’s climate and other sustainability 
initiatives, see “Net Zero and Sustainability” below. For 
additional information on Citi’s management of climate risk, 
see “Managing Global Risk—Strategic Risk—Climate Risk” 
below.
Citi’s Ability to Utilize Its DTAs, and Thus Reduce the 
Negative Impact of the DTAs on Citi’s Regulatory Capital, 
Will Be Driven by Its Ability to Generate U.S. Taxable 
Income.
At December 31, 2024, Citi’s net DTAs were $29.8 billion, 
net of a valuation allowance of $4.3 billion, of which $12.8 
billion was deducted from Citi’s CET1 Capital under the U.S. 
Basel III rules. Of this deducted amount, $11.6 billion related 
to net operating losses, foreign tax credit and general business 
credit carry-forwards, with $3.0 billion related to temporary 
differences in excess of the 10%/15% regulatory limitations, 
reduced by $1.8 billion of deferred tax liabilities, primarily 
associated with goodwill and certain other intangible assets 
that were separately deducted from capital.
Citi’s overall ability to realize its DTAs will primarily be 
dependent upon Citi’s ability to generate U.S. taxable income 
in the relevant reversal periods. Failure to realize any portion 
of the net DTAs would have a corresponding negative impact 
on Citi’s net income and financial returns.
The accounting treatment for realization of DTAs is 
complex and requires significant judgment and estimates 
regarding future taxable earnings in the jurisdictions in which 
the DTAs arise and available tax planning strategies. Forecasts 
of future taxable earnings will depend upon various factors, 
including, among others, macroeconomic conditions. In 
addition, any future increase in U.S. corporate tax rates could 
result in an increase in Citi’s DTAs, which may subject more 
of Citi’s DTAs to exclusion from regulatory capital. 
Citi has not been and does not expect to be subject to the 
base erosion anti-abuse tax (BEAT), which, if applicable to 
Citi in any given year, would have a significantly adverse 
effect on both Citi’s net income and regulatory capital.
The new U.S. administration has discussed potential 
reductions to the U.S. federal corporate tax rate and changes to 
the U.S. approach to the Organization for Economic 
Cooperation and Development (OECD) Pillar 2 framework. It 
is unclear whether any corporate tax rate reduction would 
apply to services companies like Citi. If the U.S. federal 
corporate tax rate applicable to Citi is reduced, Citi may 
benefit on a prospective net income basis, but the reduction 
could result in a material decrease in the value of Citi’s DTAs, 
which would also result in a material reduction to Citi’s net 
income during the period in which the change is enacted. 
Citi’s regulatory capital could also be reduced if the decrease 
in the value of Citi’s DTAs exceeds certain levels.
For additional information on Citi’s DTAs, including 
FTCs, see “Significant Accounting Policies and Significant 
Estimates—Income Taxes” below and Notes 1 and 10.
Citi’s Interpretation or Application of the Complex Tax 
Laws to Which It Is Subject Could Differ from Those of 
Governmental Authorities, Which Could Result in Litigation 
or Examinations and the Payment of Additional Taxes, 
Penalties or Interest.
Citi is subject to various income-based tax laws of the U.S. 
and its states and municipalities, as well as the numerous non-
U.S. jurisdictions in which it operates. These tax laws are 
inherently complex, and Citi must make judgments and 
interpretations about the application of these laws to its 
entities, operations and businesses. 
For example, the OECD Pillar 2 framework contemplates 
a 15% global minimum tax with respect to earnings in each 
country. The majority of EU member states have adopted the 
OECD Pillar 2 rules, and other non-U.S. countries have 
similarly adopted or are expected to adopt the rules. Under 
these rules, Citi will be required to pay a “top-up” tax to the 
extent that Citi’s effective tax rate in any given country is 
below 15%. Beginning in 2024, countries that adopted the 
OECD Pillar 2 rules can collect the top-up tax only with 
respect to earnings of entities in their jurisdiction or 
subsidiaries of such entities. Beginning in 2025, all countries 
that have adopted the OECD Pillar 2 rules can collect a share 
of the top-up tax owed with respect to any member of the 
Pillar 2 multinational group. While Citi does not currently 
expect the rules to have a material impact on its earnings, 
many aspects of the application of the rules and their 
implementation remain uncertain. Separately, the new U.S. 
administration has stated its opposition to the application of 
the global minimum tax to U.S. companies’ U.S. operations, 
and has indicated it may take retaliatory measures against 
other countries that seek to collect the minimum tax with 
respect to the U.S. operations of U.S. companies. Citi is 
53

closely monitoring developments relating to the Pillar 2 
negotiations to determine their potential impact.
Additionally, Citi is subject to litigation or examinations 
with U.S. and non-U.S. tax authorities regarding non-income-
based tax matters. While Citi has appropriately reserved for 
such matters where there is a probable loss, and has disclosed 
reasonably possible losses, the outcome of the matters may be 
different than Citi’s expectations. Citi’s interpretations or 
application of the tax laws, including with respect to 
withholding, stamp, service and other non-income taxes, could 
differ from that of the relevant governmental taxing authority, 
which could result in the requirement to pay additional taxes, 
penalties or interest, the reduction of certain tax benefits or the 
requirement to make adjustments to amounts recorded, which 
could be material. See Note 30 for additional information on 
litigation and examinations involving non-U.S. tax authorities.
A Deterioration in or Failure to Maintain Citi’s Co-
Branding or Private Label Credit Card Relationships Could 
Have a Negative Impact on Citi.
Citi has co-branding and private label relationships with 
various retailers and merchants through its Branded Cards and 
Retail Services credit card businesses in USPB, whereby in the 
ordinary course of business Citi issues credit cards to 
consumers, including customers of the retailers or merchants. 
The five largest relationships across both businesses in USPB 
constituted an aggregate of approximately 12% of Citi’s 
revenues in 2024 (see “U.S. Personal Banking” above). Citi’s 
co-branding and private label agreements often provide for 
shared economics between the parties and generally have a 
fixed term.
Competition among credit card issuers, including Citi, for 
these relationships is significant, and Citi may not be able to 
maintain such relationships on existing terms or at all. Citi’s 
co-branding and private label relationships could also be 
negatively impacted by, among other things, the general 
economic environment, including the impacts stemming from 
potential increases in unemployment, inflation or interest rates 
or lower economic growth rates, as well as a risk of recession; 
changes in consumer sentiment, spending patterns and credit 
card usage behaviors; a decline in sales and revenues, partner 
store closures, any reduction in air and business travel, or 
other operational difficulties of the retailer or merchant; 
changes in partner business strategies, including changes in 
products and services offered; termination or non-renewal of 
partner agreements, including early termination due to a 
contractual breach or exercise of other early termination right; 
or other factors, including bankruptcies, liquidations, 
restructurings, consolidations or other similar events, whether 
due to a challenging macroeconomic environment or 
otherwise.
These events, particularly early termination and 
bankruptcies or liquidations, could negatively impact the 
results of operations or financial condition of Branded Cards, 
Retail Services or Citi as a whole, including as a result of loss 
of revenues, increased expenses, higher cost of credit, 
impairment of purchased credit card relationships and 
contract-related intangibles or other losses (see Note 17 for 
information on Citi’s credit card related intangibles generally).
The Application of U.S. Resolution Plan Requirements May 
Pose a Greater Risk of Loss to Citi’s Debt and Equity 
Securities Holders, and Citi’s Inability in Its Resolution Plan 
Submissions to Address Any Shortcomings or Deficiencies or 
Guidance Could Subject Citi to More Stringent Capital, 
Leverage or Liquidity Requirements, or Restrictions on Its 
Growth, Activities or Operations, and Could Eventually 
Require Citi to Divest Assets or Operations.
Title I of the Dodd-Frank Act requires Citi to prepare and 
submit a plan to the FRB and the FDIC for the orderly 
resolution of Citigroup (the bank holding company) and its 
significant legal entities under the U.S. Bankruptcy Code in 
the event of future material financial distress or failure. 
Under Citi’s preferred “single point of entry” resolution 
plan strategy, only Citigroup, the parent holding company, 
would enter into bankruptcy, while Citigroup’s material legal 
entities (as defined in the public section of its 2023 resolution 
plan, which can be found on the FRB’s and FDIC’s websites) 
would remain operational outside of any resolution or 
insolvency proceedings. As a result, Citigroup’s losses and 
any losses incurred by its material legal entity subsidiaries 
would be imposed first on holders of Citigroup’s equity 
securities and thereafter on its unsecured creditors, including 
holders of eligible long-term debt and other debt securities. 
In addition, a wholly owned, direct subsidiary of 
Citigroup serves as a resolution funding vehicle (the 
intermediate holding company, or IHC) to which Citigroup 
has transferred, and has agreed to transfer on an ongoing basis, 
certain assets. The obligations of Citigroup and of the IHC, 
respectively, under the amended and restated secured support 
agreement, are secured on a senior basis by the assets of 
Citigroup (other than shares in subsidiaries of the parent 
company and certain other assets), and the assets of the IHC, 
as applicable. As a result, claims of the operating material 
legal entities against the assets of Citigroup with respect to 
such secured assets are effectively senior to unsecured 
obligations of Citigroup. Citi’s single point of entry resolution 
plan strategy and the obligations under the amended and 
restated secured support agreement may result in the 
recapitalization of and/or provision of liquidity to Citi’s 
operating material legal entities, and the commencement of 
bankruptcy proceedings by Citigroup at an earlier stage of 
financial stress than might otherwise occur without such 
mechanisms in place.
In line with the FRB’s total loss-absorbing capacity 
(TLAC) rule, Citigroup’s shareholders and unsecured creditors
—including its unsecured long-term debt holders—would bear 
any losses resulting from Citigroup’s bankruptcy. 
Accordingly, any value realized by holders of its unsecured 
long-term debt may not be sufficient to repay the amounts 
owed to such debt holders in the event of a bankruptcy or 
other resolution proceeding of Citigroup. For additional 
information on Citi’s single point of entry resolution plan 
strategy and the IHC and secured support agreement, see 
“Managing Global Risk—Liquidity Risk” below.
On November 22, 2022, the FRB and FDIC issued 
feedback on the resolution plans filed on July 1, 2021 by the 
eight U.S. GSIBs, including Citigroup. The FRB and FDIC 
jointly identified one shortcoming in Citigroup’s 2021 
resolution plan. The shortcoming related to data integrity and 
54

data quality management issues, specifically, weaknesses in 
Citi’s processes and practices for producing certain data that 
could materially impact its resolution capabilities. On June 20, 
2024, the FRB and FDIC issued feedback on the resolution 
plans filed on July 1, 2023 by the eight U.S. GSIBs, including 
Citigroup. The FRB and FDIC jointly identified one 
shortcoming in Citigroup’s 2023 resolution plan regarding 
Citi’s derivatives unwind capabilities. If a shortcoming is not 
satisfactorily explained or addressed before, or in, the 
submission of the next resolution plan, the shortcoming may 
be found to be a deficiency in the next resolution plan (see 
discussion below). Citi is required to submit a targeted 
resolution plan by July 1, 2025. More generally, data 
continues to be a subject of regulatory focus, and Citi 
continues to work on enhancing its data availability and 
quality (see “Citi’s Multiyear Transformation” above and the 
legal and regulatory proceedings risk factor below).
Under Title I, if the FRB and the FDIC jointly determine 
that Citi’s resolution plan is not “credible” (which, although 
not defined, is generally understood to mean the regulators do 
not believe the plan is feasible or would otherwise allow Citi 
to be resolved in a way that protects systemically important 
functions without severe systemic disruption), or would not 
facilitate an orderly resolution of Citi under the U.S. 
Bankruptcy Code, and Citi fails to resubmit a resolution plan 
that remedies any identified deficiencies, Citi could be 
subjected to more stringent capital, leverage or liquidity 
requirements, or restrictions on its growth, activities or 
operations. If within two years from the imposition of any 
such requirements or restrictions Citi has still not remediated 
any identified deficiencies, then Citi could eventually be 
required to divest certain assets or operations. Any such 
restrictions or actions would negatively impact Citi’s 
reputation, market and investor perception, operations and 
strategy.
Citi’s Performance and Its Ability to Effectively Execute Its 
Transformation, Simplification and Other Priorities Could 
Be Negatively Impacted if It Is Not Able to Hire and Retain 
Qualified Employees.
Citi’s performance and the performance of its individual 
businesses largely depend on the talents and efforts of its 
diverse and highly qualified employees. Specifically, Citi’s 
continued ability to compete in each of its lines of business, to 
manage its businesses effectively and to execute its 
transformation, simplification and other priorities, including, 
for example, hiring employees to grow businesses or hiring 
employees to support Citi’s priorities, depends on its ability to 
hire new employees and to retain and motivate its existing 
employees. If Citi is unable to continue to hire, retain and 
motivate highly qualified employees, Citi’s performance, 
including its competitive position, the execution of its 
transformation, simplification and other priorities and its 
results of operations could be negatively impacted.
Citi’s ability to attract, retain and motivate employees 
depends on numerous factors, some of which are outside of 
Citi’s control. For example, the competition for talent 
continues to be particularly intense due to various factors, such 
as changes in worker expectations, concerns and preferences, 
including demands for remote work options and other job 
flexibility. Also, the banking industry generally is subject to 
more comprehensive regulation of employee compensation 
than other industries, including deferral and clawback 
requirements for incentive compensation, which can make it 
unusually challenging for Citi to compete in labor markets 
against businesses, including, for example, technology 
companies, that are not subject to such regulation. In addition, 
Citi recently completed a significant organizational 
simplification initiative, which included reducing management 
layers and significant reductions in functional roles that could 
continue to impact its ability to attract and retain employees. 
Other factors that could impact Citi’s ability to attract, 
retain and motivate employees include, among other things, 
Citi’s presence in a particular market or region, the 
professional and development opportunities it offers, its 
reputation and its diversity. For information on Citi’s 
employee and workforce management, see “Human Capital 
Resources and Management” below.
Citi Faces Increased Competitive Challenges, Including 
from Financial Services and Other Companies and 
Emerging Technologies.
Citi operates in an increasingly evolving and competitive 
business environment, which includes both financial and non-
financial services firms, such as traditional banks, online 
banks, private credit and financial technology companies and 
others. These companies compete on the basis of, among other 
factors, size, reach, quality and type of products and services 
offered, price, technology and reputation. Certain competitors 
may be subject to different and, in some cases, less stringent 
legal, regulatory and supervisory requirements, whether due to 
size, jurisdiction, entity type or other factors, placing Citi at a 
competitive disadvantage. Moreover, new or rapidly 
developing technologies with the potential to have significant 
economic or social effects (emerging technologies) also pose 
competitive challenges for Citi.
For example, Citi competes with other financial services 
companies in the U.S. and globally that have grown rapidly 
over the last several years or have introduced new products 
and services. Potential mergers and acquisitions involving 
traditional financial services companies, such as regional 
banks or credit card issuers, as well as networks and merchant 
acquirers, may also increase competition and impact Citi’s 
ability to offer competitive pricing and rewards. Non-
traditional financial services firms, such as private credit, 
financial technology and digital asset companies, are less 
regulated and supervised and continue to expand their 
offerings of services traditionally provided by financial 
institutions. 
In addition, emerging technologies have the potential to 
intensify competition and accelerate disruption in the financial 
services industry. Clients and investors have shown increased 
interest in these technologies, prompting financial services 
firms and other market participants to develop related products 
and services. As blockchain and digital assets continue to 
evolve, customer demand for enhanced offerings may 
increase. Failure to strategically embrace the potential of 
emerging technologies may result in a competitive 
disadvantage to Citi. The new U.S. administration has stated 
its support for the growth and use of digital assets and 
55

blockchain technology, including a more favorable regulatory 
approach to crypto assets. Citi may not be able to provide the 
same or similar products and services for legal or regulatory 
reasons, which may be exacerbated by rapidly evolving and 
conflicting regulatory requirements, as well as increased 
compliance and other risks. Further, the introduction of mobile 
platforms and emerging technologies, such as artificial 
intelligence (AI) and digital assets, and changes in the 
payments space (e.g., instant and 24/7 payments) are 
accelerating, and, as a result, certain of Citi’s products and 
services could become less competitive. 
Increased competition and emerging technologies have 
required and could require Citi to change or adapt its products 
and services, as well as invest in and develop related 
infrastructure, to attract and retain customers or clients or to 
compete more effectively with competitors, including new 
market entrants. 
Simultaneously, as Citi develops new products and 
services leveraging emerging technologies, new risks may 
emerge that, if not designed and governed adequately, may 
result in control gaps and in Citi operating outside of its risk 
appetite. For example, the use or development of emerging 
technologies, such as AI or digital assets, without sufficient 
controls, governance and risk management may result in 
increased risks across various risk categories (for additional 
information, see the operational processes and systems risk 
factor below).
As another example, instant and 24/7 payments products 
could be accompanied by challenges to forecasting and 
managing liquidity, as well as increased operational and 
compliance risks. Additionally, the growth of certain 
competitors has increased market and counterparty credit 
risks, with such risks particularly heightened in the case of a 
challenging macroeconomic environment (see the risk factor 
on credit and concentrations of risk below).
Moreover, Citi relies on third parties to support certain of 
its product and service offerings, which may put Citi at a 
disadvantage to competitors who may directly offer a broader 
array of products and services. Also, Citi’s businesses, results 
of operations and reputation may suffer if any third party is 
unable to provide adequate support for such product and 
service offerings, whether due to operational incidents or 
otherwise (see the operational processes and systems, 
cybersecurity and emerging markets risk factors below).
To the extent that Citi is not able to compete effectively 
with other financial services companies, including private 
credit and financial technology companies, and non-financial 
services firms, or adequately assess the competitive landscape, 
Citi could be placed at a competitive disadvantage, which 
could result in loss of customers and market share, and its 
businesses, results of operations and financial condition could 
suffer. For additional information on Citi’s competitors, see 
the co-brand and private label cards and qualified employees 
risk factors above and “Supervision, Regulation and Other—
Competition” below.
OPERATIONAL RISKS
A Failure or Disruption of Citi’s Operational Processes or 
Systems Could Negatively Impact Its Reputation, Customers, 
Clients, Businesses or Results of Operations and Financial 
Condition.
Citi’s global operations rely heavily on its technology systems 
and infrastructure, including the accurate, complete, timely 
and secure processing, management, storage and transmission 
of data, including confidential transactions, and other 
information, as well as the monitoring of a substantial amount 
of data and complex transactions in real time. Citi obtains and 
stores an extensive amount of personal and client-specific 
information for its consumer and institutional customers and 
clients, and must accurately record and reflect their account 
transactions. 
Citi’s operations must also comply with complex and 
evolving laws, regulations and heightened regulatory 
expectations in the jurisdictions in which it operates (see the 
implementation and interpretation of regulatory changes and 
legal proceedings risk factors below). With the proliferation of 
emerging technologies, including AI, and the use of the 
internet, mobile devices and cloud services to conduct 
financial transactions, and customers’ and clients’ increasing 
use of online banking and trading systems and other platforms, 
large global financial institutions such as Citi have been, and 
will continue to be, subject to an ever-increasing risk of 
operational loss, failure or disruption.
Citi has been working with AI and machine learning for a 
period of time and has more recently begun using Generative 
AI, a type of artificial intelligence that uses generative models 
to create text and other content. Generative AI tools are 
available to employees within parts of the Company, and in 
the future Citi may more broadly use, develop and incorporate 
Generative AI within its technology platform and services, 
systems and its businesses and functions. While Citi has 
policies which govern the use of emerging technologies, 
ineffective, inadequate or faulty Generative AI development or 
deployment practices by Citi or third parties could result in 
unintended consequences, such as AI algorithms that produce 
inaccurate or incomplete output or output based on biased, 
incomplete and/or inaccurate datasets, or cause other issues, 
concerns or deficiencies. Moreover, the use of increasingly 
sophisticated AI technologies by malicious actors and others 
has increased the risk of fraud, including identity theft and 
bypassing of verification controls, and failure to effectively 
manage such risks could result in misappropriation of funds, 
unauthorized transactions, exposure of sensitive client or 
Company information, reputational harm and increased 
litigation and regulatory risk. In addition, compliance with 
new or changing laws, regulations or industry standards 
relating to AI may impose additional operational risks and 
costs.
Although Citi has continued to upgrade its technology, 
including systems to automate processes and gain efficiencies, 
operational incidents are unpredictable and can arise from 
numerous sources, not all of which are fully within Citi’s 
control. These include, among others, operational or execution 
failures or deficiencies by third parties and third parties that 
provide products or services to Citi (e.g., cloud service 
56

providers), including such third parties’ downstream service 
providers, other market participants or those that otherwise 
have an ongoing partnership or business relationship with Citi; 
deficiencies in processes or controls; inadequate management 
of data governance practices, data controls and monitoring 
mechanisms that may adversely impact internal or external 
reporting and decision-making; cyber or information security 
incidents (see the cybersecurity risk factor below); human 
error, such as manual transaction processing errors (e.g., 
erroneous payments to lenders or manual errors by traders that 
cause system and market disruptions or losses), which can be 
exacerbated by staffing challenges and processing backlogs; 
fraud or malice on the part of employees or third parties; 
insufficient (or limited) straight-through processing between 
legacy or bespoke systems and any failure to design and 
effectively operate controls that mitigate operational risks 
associated with those legacy or bespoke systems, leading to 
potential risk of errors and operating losses; accidental system 
or technological failure; electrical or telecommunication 
outages; failures of or cyber incidents involving computer 
servers or infrastructure, including software updates and cloud 
services; or other similar losses or damage to Citi’s property or 
assets (see also the climate change risk factor above). 
Additionally, Citi’s ability to effectively maintain and upgrade 
systems and infrastructure can become more challenging as 
the speed, frequency, volume, interconnectivity and 
complexity of transactions continue to increase.
For example, operational incidents can arise due to 
failures by third parties with which Citi does business, such as 
failures by internet, mobile technology and cloud service 
providers or other vendors to adequately follow procedures or 
processes, safeguard their systems or prevent system 
disruptions or cyberattacks. Failure by Citi to develop, 
implement and operate a third-party risk management program 
commensurate with the level of risk, complexity and nature of 
its third-party relationships can also result in operational 
incidents. In addition, Citi has experienced and could 
experience further losses associated with manual transaction 
processing errors, including erroneous payments to lenders or 
manual errors by Citi traders that cause system and market 
disruptions and losses for Citi and its clients. Irrespective of 
the sophistication of the technology utilized by Citi, there will 
always be some room for human and other errors. In view of 
the large transactions in which Citi engages, such errors have 
in the past resulted, and could result, in significant losses. 
While Citi has change management processes in place to 
appropriately upgrade its operational processes and systems to 
ensure that any changes introduced do not adversely impact 
security and operational continuity, such change management 
can fail or be ineffective. Furthermore, when Citi introduces 
new products, systems or processes, new operational risks that 
may arise from those changes may not be identified, or 
adequate controls to mitigate the identified risks may not be 
appropriately implemented or operate as designed. 
Incidents that impact information security, technology 
operations or other operational processes may cause 
disruptions and/or malfunctions within Citi’s businesses (e.g., 
the temporary loss of availability of Citi’s online banking 
system or mobile banking platform), as well as the operations 
of its clients, customers or other third parties. In addition, 
operational incidents could involve the failure or 
ineffectiveness of internal processes or controls. Given Citi’s 
global footprint and the high volume of transactions processed 
by Citi, certain failures, errors or actions may be repeated or 
compounded before they are discovered and rectified, which 
would further increase the consequences and costs. 
Operational incidents could result in financial losses and other 
costs as well as misappropriation, corruption or loss of 
confidential and other information or assets, which could 
significantly negatively impact Citi’s reputation, customers, 
clients, businesses or results of operations and financial 
condition. Cyber-related and other operational incidents can 
also result in legal and regulatory actions or proceedings, fines 
and other costs (see the legal and regulatory proceedings risk 
factor below). 
Citi will need to continue to increase its operational 
resilience, ensuring important business services and their 
impact tolerance time and severity scales are clearly defined. 
Failure to do so could expose Citi to service disruptions 
identified through scenario testing, leading to harms to Citi 
clients, market integrity, financial stability or Citi safety and 
soundness.
For information on Citi’s management of operational risk, 
see “Managing Global Risk—Operational Risk” below.
Citi’s and Third Parties’ Computer Systems and Networks 
Will Continue to Be Susceptible to an Increasing Risk of 
Continually Evolving, Sophisticated Cybersecurity Incidents 
That Could Result in the Theft, Loss, Non-Availability, 
Misuse or Disclosure of Confidential Client or Customer 
Information, Damage to Citi’s Reputation, Additional Costs 
to Citi, Regulatory Penalties, Legal Exposure and Financial 
Losses. 
Citi’s computer systems, software and networks are subject to 
ongoing attempted cyberattacks, such as unauthorized access, 
loss or destruction of data (including confidential client 
information), account takeovers, disruptions of service, 
phishing, malware, ransomware, computer viruses or other 
malicious code and other similar events. These threats can 
arise from external parties, including cyber criminals, cyber 
terrorists, hacktivists (individuals or groups using cyberattacks 
to promote a political or social agenda) and nation-state actors, 
as well as insiders who knowingly or unknowingly engage in 
or enable malicious cyber activities. For example, nation-state 
actors have recently targeted critical U.S. infrastructure with 
cyberattacks.
Citi develops its own software and relies on third-party 
applications and software, which are susceptible to 
vulnerability exploitations. Software leveraged in financial 
services and other industries continues to be impacted by an 
increasing number of zero-day vulnerabilities, thus increasing 
inherent cyber risk to Citi. 
The increasing use of mobile and other digital banking 
platforms and services, cloud technologies, new and emerging 
technologies (such as AI) and connectivity solutions to 
facilitate remote working for Citi’s employees all increase 
Citi’s exposure to cybersecurity risks. Citi is also susceptible 
to cyberattacks given, among other things, its size and scale, 
high-profile brand, global footprint and prominent role in the 
financial system, as well as the ongoing wind-down of its 
57

businesses in Russia (see the emerging markets risk factor and 
“Managing Global Risk—Other Risks—Country Risk—
Russia” below). Additionally, Citi continues to operate in 
multiple jurisdictions in the midst of geopolitical unrest or 
uncertainties, including the Russia–Ukraine war and the 
conflicts in the Middle East, which could expose Citi to 
heightened risk of insider threat, cyber threats from nation-
state actors, hacktivism or other cyber incidents. 
Citi continues to experience increased exposure to 
cyberattacks through third parties, in part because financial 
institutions are becoming increasingly interconnected with 
central agents, exchanges and clearing houses. Third parties 
with which Citi does business, as well as retailers and other 
third parties with which Citi’s customers do business, and any 
such third parties’ downstream service providers, also pose 
cybersecurity risks, particularly where activities of customers 
are beyond Citi’s security and control systems. For example, 
Citi outsources certain functions, such as processing customer 
credit card transactions, uploading content on customer-facing 
websites and developing software for new products and 
services. These relationships allow for the storage and 
processing of customer information by third-party hosting of, 
or access to, Citi websites. This could lead to compromise or 
the potential to introduce vulnerable or malicious code, 
resulting in security breaches or business disruptions 
impacting Citi customers, employees or operations. While 
many of Citi’s agreements with third parties include 
indemnification provisions, Citi may not be able to recover 
sufficiently under these provisions, or at all, to adequately 
offset any losses and other adverse impacts Citi may incur 
from third-party cyber incidents. 
Citi and some of its third-party partners have been 
subjected to attempted and sometimes successful cyberattacks 
over the last several years, including (i) denial of service 
attacks, which attempt to interrupt service to clients and 
customers; (ii) hacking and malicious software installations 
intended to gain unauthorized access to information systems or 
to disrupt those systems and/or impact availability or privacy 
of confidential data, with objectives including, but not limited 
to, extortion payments or causing reputational damage; (iii) 
data breaches due to unauthorized access to customer account 
or other data; and (iv) malicious software attacks on client 
systems, in attempts to gain unauthorized access to Citi 
systems or client data under the guise of normal client 
transactions. 
While Citi’s monitoring and protection services have 
historically generally succeeded in detecting, thwarting and/or 
responding to attacks targeting its systems before they become 
significant, certain past incidents resulted in limited losses, as 
well as increases in expenditures to monitor against the threat 
of similar future cyber incidents. There can be no assurance 
that such cyber incidents will not occur again, and they could 
occur more frequently, via novel tactics, including leveraging 
of tools made possible by emerging technologies, and on a 
more significant scale. 
Despite the significant resources Citi allocates to 
implement, maintain, monitor and regularly upgrade its 
systems and networks with measures such as intrusion 
detection and prevention systems and firewalls to safeguard 
critical business applications, there is no guarantee that these 
measures or any other measures can provide sufficient 
security. Because the techniques used to initiate cyberattacks 
change frequently or, in some cases, are not recognized until 
launched or even later, Citi may be unable to implement 
effective preventive measures or otherwise proactively address 
these methods. In addition, cyber threats and cyberattack 
techniques change, develop and evolve rapidly, including from 
emerging technologies such as AI, cloud computing and 
quantum computing. Given the frequency and sophistication 
of cyberattacks, the determination of the severity and potential 
impact of a cyber incident may not become apparent for a 
substantial period of time following detection of the incident. 
Also, while Citi strives to implement measures to reduce the 
exposure resulting from outsourcing risks, such as performing 
security control assessments of third-party vendors and 
limiting third-party access to the least privileged level 
necessary to perform job functions, these measures cannot 
prevent all third-party-related cyberattacks or data breaches. In 
addition, the risk of insider threats may continue to be elevated 
in the near term due to Citi’s recent overall simplification 
initiatives, including streamlining its global staff functions. 
Cyber incidents can result in the disclosure of personal, 
confidential or proprietary customer, client or employee 
information; damage to Citi’s reputation with its clients, other 
counterparties and the market; customer dissatisfaction; and 
additional costs to Citi, including expenses such as repairing 
or replacing systems, replacing customer payment cards, credit 
monitoring or adding new personnel or protection 
technologies. Cyber incidents can also result in regulatory 
penalties, loss of revenues, deposit flight, exposure to 
litigation and regulatory action and other financial losses, 
including loss of funds to both Citi and its clients and 
customers, and disruption to Citi’s operational systems (see 
the operational processes and systems risk factor above). 
Moreover, the increasing risk of cyber incidents has 
resulted in increased legislative and regulatory action on 
cybersecurity, including, among other things, scrutiny of 
firms’ cybersecurity protection processes and services, laws 
and regulations to enhance protection of consumers’ personal 
data and mandated disclosure on cybersecurity matters.
While Citi maintains insurance coverage that may, subject 
to policy terms and conditions including significant self-
insured deductibles, cover certain aspects of cyber risks, such 
insurance coverage may be insufficient to cover all losses and 
may not take into account reputational harm, the costs of 
which are impossible to quantify. 
For additional information about Citi’s management of 
cybersecurity risk, see “Managing Global Risk—Operational 
Risk—Cybersecurity Risk” below. 
Changes or Errors in Accounting Assumptions, Judgments 
or Estimates, or the Application of Certain Accounting 
Principles, Could Result in Significant Losses or Other 
Adverse Impacts.
U.S. GAAP requires Citi to use certain assumptions, 
judgments and estimates in preparing its financial statements, 
including, among other items, the estimate of the ACL; 
reserves related to litigation, regulatory and tax matters; 
valuation of DTAs; the fair values of certain assets and 
liabilities; and the assessment of goodwill and other assets for 
58

impairment. These assumptions, judgments and estimates are 
inherently limited because they involve techniques, which 
could include the use of historical data and AI, that cannot 
anticipate or model every economic and financial outcome in 
the markets in which Citi operates, nor can they anticipate the 
specific impact and timing of such outcomes. For example, 
many models used by Citi include assumptions about 
correlation or lack thereof among prices of various asset 
classes or other market indicators that may not hold in times of 
market stress, limited liquidity or other unforeseen 
circumstances. 
If Citi’s assumptions, judgments or estimates underlying 
its financial statements are incorrect or differ from actual or 
subsequent events, Citi could experience unexpected losses or 
other adverse impacts, some of which could be significant. 
Citi could also experience declines in its stock price, be 
subject to legal and regulatory proceedings and incur fines and 
other losses. For additional information on the key areas for 
which assumptions and estimates are used in preparing Citi’s 
financial statements, see “Significant Accounting Policies and 
Significant Estimates” below and Notes 1 and 16. 
For example, the CECL methodology requires that Citi 
provide reserves for a current estimate of lifetime expected 
credit losses for its loan portfolios and other financial assets, 
as applicable, at the time those assets are originated or 
acquired. This estimate is adjusted each period for changes in 
expected lifetime credit losses. Citi’s ACL estimate is subject 
to judgments and depends upon its CECL models and 
assumptions; forecasted macroeconomic conditions, including, 
among other things, the U.S. unemployment rate and U.S. 
inflation-adjusted gross domestic product (real GDP); and the 
credit indicators, composition and other characteristics of 
Citi’s loan portfolios and other applicable financial assets. 
These model assumptions and forecasted macroeconomic 
conditions will change over time, resulting in variability in 
Citi’s ACL and, thus, impact its results of operations and 
financial condition, as well as regulatory capital due to the 
CECL phase-in (see the capital return risk factor above). For 
additional information on Citi’s ACL, see “Significant 
Accounting Policies and Significant Estimates” below and 
Notes 1 and 16.
Moreover, Citi has incurred losses related to its foreign 
operations that are reported in the CTA components of 
Accumulated other comprehensive income (loss) (AOCI). In 
accordance with U.S. GAAP, a sale, substantial liquidation or 
other deconsolidation event of any foreign operations, such as 
those related to Citi’s remaining divestitures or legacy 
businesses, would result in reclassification of any foreign CTA 
component of AOCI related to that foreign operation, 
including related hedges and taxes, into Citi’s earnings. For 
example, Citi could incur a significant loss on sale due to CTA 
losses related to any such divestitures (see the capital risk 
factor above and the emerging markets risk factor below). The 
majority of these losses would be regulatory capital neutral at 
the completion of the divestiture. For additional information 
on Citi’s accounting policy for foreign currency translation 
and its foreign CTA components of AOCI, see Notes 1 and 21. 
Changes to Financial Accounting and Reporting Standards 
or Interpretations Could Have a Material Impact on How 
Citi Records and Reports Its Financial Condition and 
Results of Operations.
Periodically, the Financial Accounting Standards Board 
(FASB) issues financial accounting and reporting standards 
that govern key aspects of Citi’s financial statements or 
interpretations thereof when those standards become effective, 
including those areas where Citi is required to make 
assumptions or estimates. Changes to financial accounting or 
reporting standards or interpretations, whether promulgated or 
required by the FASB, the SEC, U.S. banking regulators or 
others, could present operational challenges and could also 
require Citi to change certain of the assumptions or estimates 
it previously used in preparing its financial statements, which 
could negatively impact how it records and reports its 
financial condition and results of operations generally and/or 
with respect to particular businesses. See Note 1 for additional 
information on Citi’s accounting policies and changes in 
accounting, including the expected impacts on Citi’s results of 
operations and financial condition.
If Citi’s Risk Management and Other Processes, Strategies 
or Models Are Deficient or Ineffective, Citi May Incur 
Significant Losses and Its Regulatory Capital and Capital 
Ratios Could Be Negatively Impacted.
Citi utilizes a broad and diversified set of risk management 
and other processes and strategies, including the use of models 
in analyzing and monitoring the various risks Citi assumes in 
conducting its activities. For example, Citi uses models across 
the Company as part of its comprehensive stress testing 
initiatives. Citi also relies on data to aggregate, assess and 
manage various risk exposures. Management of these risks 
and the reliability of the data are made more challenging 
within a large, global financial institution, such as Citi, 
particularly due to complex, diverse and rapidly changing 
financial markets and conditions in which Citi operates. 
Unexpected losses can result from untimely, inaccurate or 
incomplete processes and data. In 2020 Citigroup and Citibank 
entered into Consent Orders with the FRB and OCC that 
require Citigroup and Citibank to make improvements in 
various aspects of enterprise-wide risk management, 
compliance, data quality management related to governance, 
and internal controls (see the legal and regulatory proceedings 
risk factor below).
In addition, Citi’s risk management and other processes, 
strategies and models are inherently limited because they 
involve techniques, including the use of historical data in 
many circumstances, assumptions and judgments that cannot 
anticipate every economic and financial outcome in the 
markets in which Citi operates, particularly given various 
macroeconomic, geopolitical and other challenges and 
uncertainties (see the macroeconomic challenges and 
uncertainties risk factor above), nor can they anticipate the 
specifics and timing of such outcomes. For example, many 
models used by Citi include assumptions about correlation or 
lack thereof among prices of various asset classes or other 
market indicators that may not necessarily hold in times of 
market stress, limited liquidity or other unforeseen 
59

circumstances, or identify changes in markets or client 
behaviors not yet inherent in historical data. 
Citi could incur significant losses, receive negative 
regulatory evaluation or examination findings or be subject to 
additional enforcement actions, and its regulatory capital, 
capital ratios and ability to return capital could be negatively 
impacted, if Citi’s risk management and other processes, 
including its ability to manage and aggregate data in a timely 
and accurate manner, strategies or models are deficient or 
ineffective. For additional information, see the capital return 
risk factor above and the heightened regulatory scrutiny and 
ongoing interpretation of regulatory changes risk factor below. 
Such deficiencies or ineffectiveness could also result in 
inaccurate financial, regulatory or risk reporting.
Moreover, Citi’s Basel III regulatory capital models, 
including its credit, market and operational risk models, 
currently remain subject to ongoing regulatory review and 
approval, which may result in refinements, modifications or 
enhancements (required or otherwise) to these models. Citi is 
required to notify and obtain preapproval from both the OCC 
and FRB prior to implementing certain risk-weighted asset 
treatments, as well as certain model changes, resulting in a 
more challenging environment within which Citi must operate 
in managing its risk-weighted assets. Modifications or 
requirements resulting from these ongoing reviews, as well as 
any future changes or guidance provided by the U.S. banking 
regulators regarding the U.S. regulatory capital framework 
applicable to Citi, including, but not limited to, potential 
revisions to the U.S. Basel III rules (see the capital return risk 
factor and “Capital Resources—Regulatory Capital Standards 
and Developments” above), have resulted, and could continue 
to result, in significant changes to Citi’s risk-weighted assets. 
These changes can negatively impact Citi’s capital ratios and 
its ability to meet its regulatory capital requirements. 
CREDIT RISKS
Credit Risk and Concentrations of Risk Can Increase the 
Potential for Citi to Incur Significant Losses.
Citi has credit exposures to consumer, corporate and public 
sector borrowers and other counterparties in the U.S. and 
various countries and jurisdictions globally, including end-of-
period consumer loans of $393 billion and end-of-period 
corporate loans of $301 billion at December 31, 2024. For 
additional information on Citi’s corporate and consumer loan 
portfolios, see “Managing Global Risk—Corporate Credit” 
and “—Consumer Credit” below. For information on Citi’s 
credit and country risk, see also each respective business’s 
results of operations above and “Managing Global Risk—
Other Risks—Country Risk” below and Notes 15 and 16.
A default by or a significant downgrade in the credit 
ratings of a borrower or other counterparty, or a decline in the 
credit quality or value of any underlying collateral, exposes 
Citi to credit risk. Additionally, despite Citi’s target client 
strategy, various macroeconomic, geopolitical, market and 
other factors, among other things, can increase Citi’s credit 
risk and credit costs, particularly for vulnerable sectors, 
industries or countries (see the macroeconomic challenges and 
uncertainties and co-branding and private label credit card risk 
factors above and the emerging markets risk factor below). For 
example, a weakening of economic conditions can adversely 
affect borrowers’ ability to repay their obligations, as well as 
result in Citi being unable to liquidate the collateral it holds or 
forced to liquidate the collateral at prices that do not cover the 
full amount owed to Citi. 
Citi is also a member of various central clearing 
counterparties and could incur financial losses as a result of 
defaults by other clearing members due to the requirements of 
clearing members to share losses. Additionally, due to the 
interconnectedness among financial institutions, concerns 
about the creditworthiness of or defaults by a financial 
institution could spread to other financial market participants 
and result in market-wide losses and disruption. For example, 
the failure of regional banks and other banking stresses in 
recent years resulted in market volatility across the financial 
sector.
While Citi provides reserves for expected losses for its 
credit exposures, as applicable, such reserves are subject to 
judgments and estimates that could be incorrect or differ from 
actual future events. For additional information, see the 
incorrect assumptions or estimates risk factor above. 
Concentrations of risk to clients or counterparties engaged 
in the same or related industries or doing business in a 
particular geography, or to a particular product or asset class, 
especially credit and market risks, can also increase Citi’s risk 
of significant losses. For example, Citi routinely executes a 
high volume of securities, trading, derivative and foreign 
exchange transactions with non-U.S. sovereigns and with 
counterparties in the financial services industry, including 
banks, insurance companies, investment banks, governments, 
central banks and other financial institutions. Moreover, Citi 
has indemnification obligations in connection with various 
transactions that expose it to concentrations of risk, including 
credit risk from hedging or reinsurance arrangements related 
to those obligations (see Note 28). A rapid deterioration of a 
large borrower or other counterparty or within a sector or 
country in which Citi has large exposures or indemnifications 
or unexpected market dislocations could lead to concerns 
about the creditworthiness of other borrowers or 
counterparties in a certain geography and in related or 
dependent industries, and such conditions could cause Citi to 
incur significant losses.
LIQUIDITY RISKS
Citi’s Businesses, Results of Operations and Financial 
Condition Could Be Negatively Impacted if It Does Not 
Effectively Manage Its Liquidity. 
As a large, global financial institution, adequate liquidity and 
sources of funding are essential to Citi’s businesses. Citi’s 
liquidity, sources of funding and costs of funding can be 
significantly and negatively impacted by factors it cannot 
control, such as general disruptions in the financial markets; 
changes in fiscal and monetary policies; regulatory 
requirements, including changes in regulations; negative 
investor or counterparty perceptions of Citi’s creditworthiness; 
deposit outflows or unfavorable changes in deposit mix; 
unexpected increases in cash or collateral requirements; credit 
ratings; and the consequent inability to monetize available 
liquidity resources. In addition, Citi competes with other banks 
60

and financial institutions for both institutional and consumer 
deposits, which represent Citi’s most stable and lowest cost 
source of long-term funding. The competition for deposits has 
continued to increase in recent years, including as a result of 
quantitative tightening by central banks and fixed income 
alternatives for customer funds.
Citi’s costs to obtain and access wholesale funding are 
directly related to changes in interest and currency exchange 
rates and its credit spreads. Changes in Citi’s credit spreads 
are driven by both external market factors and factors specific 
to Citi, such as negative views by investors of the financial 
services industry or Citi’s financial prospects, and can be 
highly volatile. For additional information on Citi’s primary 
sources of funding, see “Managing Global Risk—Liquidity 
Risk” below. 
Citi’s ability to obtain funding may be impaired and its 
cost of funding could also increase if other market participants 
are seeking to access the markets at the same time or to a 
greater extent than expected, or if market appetite for 
corporate debt securities declines, as is likely to occur in a 
liquidity stress event or other market crisis. In such 
circumstances, Citi’s ability to sell assets may also be 
impaired if other market participants are seeking to sell similar 
assets at the same time or a liquid market does not exist for 
such assets. Additionally, unexpected changes in client needs 
due to idiosyncratic events or market conditions could result in 
greater than expected drawdowns from off-balance sheet 
committed facilities. A sudden drop in market liquidity could 
also cause a temporary or protracted dislocation of capital 
markets activity. In addition, clearing organizations, central 
banks, clients and financial institutions with which Citi 
interacts may exercise the right to require additional collateral 
during challenging market conditions, which could further 
impair Citi’s liquidity. If Citi fails to effectively manage its 
liquidity, its businesses, results of operations and financial 
condition could be negatively impacted.
Limitations on the payments that Citigroup Inc. receives 
from its subsidiaries could also impact its liquidity. As a 
holding company, Citigroup Inc. relies on interest, dividends, 
distributions and other payments from its subsidiaries to fund 
dividends as well as to satisfy its debt and other obligations. 
Several of Citi’s U.S. and non-U.S. subsidiaries are or may be 
subject to capital adequacy or other liquidity, regulatory or 
contractual restrictions on their ability to provide such 
payments, including any local regulatory stress test 
requirements and inter-affiliate arrangements entered into in 
connection with Citigroup Inc.’s resolution plan. Citigroup 
Inc.’s broker-dealer and bank subsidiaries are subject to 
restrictions on their ability to lend or transact with affiliates, as 
well as restrictions on their ability to use funds deposited with 
them in brokerage or bank accounts to fund their businesses. 
A bank holding company is also required by law to act as 
a source of financial and managerial strength for its subsidiary 
banks. As a result, the FRB may require Citigroup Inc. to 
commit resources to its subsidiary banks even if doing so is 
not otherwise in the interests of Citigroup Inc. or its 
shareholders or creditors, reducing the amount of funds 
available to meet its obligations.
A Ratings Downgrade Could Adversely Impact Citi’s 
Funding and Liquidity.
The credit rating agencies, such as Fitch Ratings, Moody’s 
Ratings and S&P Global Ratings, continuously evaluate Citi 
and certain of its subsidiaries. Their ratings of Citi and its 
rated subsidiaries’ long-term debt and short-term obligations 
are based on firm-specific factors, including the financial 
strength of Citi and such subsidiaries, as well as factors that 
are not entirely within the control of Citi and its subsidiaries, 
such as the agencies’ proprietary rating methodologies and 
assumptions, potential impact from negative actions on U.S. 
sovereign ratings and conditions affecting the financial 
services industry and markets generally.
A ratings downgrade could result from, among other 
factors, delays or missteps in Citi’s transformation efforts, 
including risk management and internal controls 
improvements, public statements by Citi’s management or 
regulators, operational risk charges, control failures, 
substantial failure to meet cost targets, deterioration in Citi’s 
funding structure or liquidity, declines in profitability, 
significant increases in risk appetite or material reductions in 
regulatory capitalization levels. 
Citi and its subsidiaries may not be able to maintain their 
current respective ratings and outlooks. Ratings downgrades 
could negatively impact Citi and its rated subsidiaries’ ability 
to access the capital markets and other sources of funds as 
well as increase credit spreads and the costs of those funds. A 
ratings downgrade could also have a negative impact on Citi 
and its rated subsidiaries’ ability to obtain funding and 
liquidity due to reduced funding capacity and the impact from 
derivative triggers, which could require Citi and its rated 
subsidiaries to meet cash obligations and collateral 
requirements or permit counterparties to terminate certain 
contracts. In addition, a ratings downgrade could have a 
negative impact on other funding sources such as secured 
financing and other margined transactions for which there may 
be no explicit triggers. 
Furthermore, a credit ratings downgrade could have 
impacts that may not be currently known to Citi or are not 
possible to quantify. Some of Citi’s counterparties and clients 
could have ratings limitations on their permissible 
counterparties, of which Citi may or may not be aware. 
Certain of Citi’s corporate customers and trading 
counterparties, among other clients, could re-evaluate their 
business relationships with Citi and limit the trading of certain 
market instruments, and limit or withdraw deposits placed 
with Citi in response to ratings downgrades. Changes in 
customer and counterparty behavior could impact not only 
Citi’s funding and liquidity but also the results of operations of 
certain Citi businesses. For additional information on the 
potential impact of a reduction in Citi’s or Citibank’s credit 
ratings, see “Managing Global Risk—Liquidity Risk—
Potential Impacts of Ratings Downgrades” below.
61

COMPLIANCE RISKS
Significantly Heightened Regulatory Expectations and 
Scrutiny in the U.S. and Globally and Ongoing 
Interpretation and Implementation of Regulatory and 
Legislative Requirements and Changes Have Increased 
Citi’s Compliance, Regulatory and Other Risks and Costs.
Large financial institutions, such as Citi, face significantly 
heightened regulatory and supervisory expectations and 
scrutiny in the U.S. and globally, including with respect to, 
among other things, governance, infrastructure, data and risk 
management practices and controls. These regulatory and 
supervisory expectations extend to employees and agents and 
also include, among other things, those related to customer 
and client protection, market practices, anti-money laundering, 
increasingly complex sanctions and disclosure regimes and 
various regulatory reporting requirements. 
U.S. financial institutions also face increased expectations 
and scrutiny in the wake of the failures of several regional 
banks and other banking stresses in 2023. In addition, Citi is 
continually required to interpret and implement extensive and 
frequently changing regulatory and legislative requirements in 
the U.S. and other jurisdictions in which it does business, 
which may overlap or conflict across jurisdictions, resulting in 
substantial compliance, regulatory and other risks and costs.
A failure to comply with these expectations and 
requirements, even if inadvertent, or resolve any identified 
deficiencies in a timely and sufficiently satisfactory manner to 
regulators, could result in increased regulatory oversight; 
material restrictions, including, among others, imposition of 
additional capital buffers and limitations on capital 
distributions; enforcement proceedings; penalties; and fines 
(see the capital return risk factor above and legal and 
regulatory proceedings risk factor below). 
Moreover, over the past several years, Citi has been 
required to implement a large number of regulatory, 
supervisory and legislative changes, including new regulatory, 
supervisory or legislative requirements or regimes, across its 
businesses and functions, and these changes continue. The 
changes themselves may be complex and subject to 
interpretation, and result in changes to Citi’s businesses. In 
addition, the changes require continued substantial technology 
and other investments. In some cases, Citi’s implementation of 
a regulatory or legislative requirement is occurring 
simultaneously with changing or conflicting regulatory 
guidance from multiple jurisdictions (including various U.S. 
states) and regulators, legal challenges or legislative action to 
modify or repeal existing rules or enact new rules. 
Examples of regulatory or legislative changes that have 
resulted in increased compliance risks and costs include (i) the 
U.S. regulatory capital framework and requirements, which 
have continued to evolve (see the capital return risk factor and 
“Capital Resources” above); (ii) various laws relating to the 
limitation of cross-border data movement and/or collection 
and use of customer information, including data localization 
and protection and privacy laws, which also can conflict with 
or increase compliance complexity with respect to other laws, 
including anti-money laundering laws; and (iii) the EU’s 
Corporate Sustainability Reporting Directive, which may 
overlap but also diverge from climate-related disclosure 
requirements expected to come into effect in other 
jurisdictions. 
Citi Is Subject to Extensive Legal and Regulatory 
Proceedings, Examinations, Investigations, Consent Orders 
and Related Compliance Efforts and Other Inquiries That 
Could Result in Large Monetary Penalties, Supervisory or 
Enforcement Orders, Business Restrictions, Limitations on 
Dividends, Changes to Directors and/or Officers and 
Collateral Consequences Arising from Such Outcomes.
Citi’s regulators have broad powers and discretion under their 
prudential and supervisory authority, and have pursued active 
inspection and investigatory oversight. At any given time, Citi 
is a party to a significant number of legal and regulatory 
proceedings and is subject to numerous governmental and 
regulatory examinations. Additionally, Citi remains subject to 
governmental and regulatory investigations, consent orders 
(see discussion below) and related compliance efforts, and 
other inquiries. Citi could also be subject to enforcement 
proceedings and negative regulatory evaluation or examination 
findings not only because of violations of laws and 
regulations, but also due to failures, as determined by its 
regulators, to have adequate policies and procedures, or to 
remedy deficiencies on a timely basis (see also the capital 
return and resolution plan risk factors above). Citi could face 
further scrutiny and consequences from regulators for failing 
to timely resolve open regulatory issues or having repeat 
regulatory issues.
As previously disclosed, the 2020 FRB Consent Order 
and the 2020 OCC Consent Order require Citigroup and 
Citibank, respectively, to implement extensive targeted action 
plans and submit quarterly progress reports on a timely and 
sufficient basis detailing the results and status of 
improvements relating principally to various aspects of 
enterprise-wide risk management, compliance, data quality 
management related to governance, and internal controls. 
These improvements will result in continued significant 
investments by Citi during 2025 and beyond, as an essential 
part of Citi’s broader transformation efforts to enhance its risk, 
controls, data and finance infrastructure and compliance (see 
the transformation, simplification and other priorities-related 
risk factor above). 
Additionally, on July 10, 2024, the FRB entered into a 
Civil Money Penalty Consent Order with Citigroup, and the 
OCC entered into a Civil Money Penalty Consent Order with 
Citibank. The OCC and Citibank also entered into an 
Amendment to the OCC’s 2020 Consent Order (the 
Amendment). The FRB found that Citigroup had ongoing 
deficiencies related to its data quality management program 
and had inadequate measures for managing and controlling its 
data quality risks. The OCC found that Citibank had failed to 
make sufficient and sustainable progress toward achieving 
compliance with its 2020 Consent Order. 
The Amendment requires Citibank to formalize a process 
to determine whether sufficient resources are being 
appropriately allocated toward achieving timely and 
sustainable compliance with the OCC’s 2020 Consent Order, 
including any requirements on which Citibank is not making 
sufficient and sustainable progress (such process, the Resource 
Review Plan). There can be no assurance that the Resource 
62

Review Plan and other efforts by Citi to address the 
deficiencies and resolve the OCC and FRB Consent Orders 
will occur in a manner satisfactory, in both timing and 
sufficiency, to the FRB and OCC. (For additional information, 
see “Citi’s Multiyear Transformation” above.)
Although there are no restrictions on Citi’s ability to serve 
its clients, the OCC Consent Order requires Citibank to obtain 
prior approval of any significant new acquisition, including 
any portfolio or business acquisition, excluding ordinary 
course transactions.
Moreover, the OCC Consent Order provides that the OCC 
has the right to assess future civil money penalties or take 
other supervisory and/or enforcement actions. Such actions by 
the OCC could include imposing business restrictions, 
including possible additional limitations on the declaration or 
payment of dividends by Citibank and changes in directors 
and/or senior executive officers. More generally, the OCC 
and/or the FRB could again take enforcement or other actions 
if the regulatory agency believes that Citi has not met 
regulatory expectations regarding compliance with the consent 
orders. 
The global judicial, regulatory and political environment 
has generally been challenging for large financial institutions, 
which have been subject to increased regulatory scrutiny. The 
complexity of the federal and state regulatory and enforcement 
regimes in the U.S., coupled with the global scope of Citi’s 
operations, also means that a single event or issue may give 
rise to a large number of overlapping investigations and 
regulatory proceedings, either by multiple federal and state 
agencies and authorities in the U.S. or by multiple regulators 
and other governmental entities in foreign jurisdictions, as 
well as multiple civil litigation claims in multiple jurisdictions. 
Violations of law by other financial institutions may also 
result in regulatory scrutiny of Citi. Responding to regulatory 
inquiries and proceedings can be time consuming and costly, 
and divert management attention from Citi’s businesses. 
U.S. and non-U.S. regulators have been increasingly 
focused on the culture of financial services firms, including 
Citi, as well as “conduct risk,” a term used to describe the 
risks associated with behavior by employees and agents, 
including third parties, that could harm clients, customers, 
employees or the integrity of the markets, such as improperly 
creating, selling, marketing or managing products and services 
or improper incentive compensation programs with respect 
thereto, failures to safeguard a party’s personal information or 
failures to identify and manage conflicts of interest. 
In addition to the greater focus on conduct risk, the 
general heightened scrutiny and expectations from regulators 
could lead to investigations and other inquiries, as well as 
remediation requirements, regulatory restrictions, structural 
changes, more regulatory or other enforcement proceedings, 
civil litigation and higher compliance and other risks and 
costs. For additional information, see the capital return and 
heightened regulatory scrutiny and ongoing interpretation of 
regulatory changes risk factors above. Further, while Citi takes 
numerous steps to prevent and detect conduct by employees 
and agents that could potentially harm clients, customers, 
employees or the integrity of the markets, such behavior may 
not always be deterred or prevented. 
Moreover, the severity of the remedies sought in legal and 
regulatory proceedings to which Citi is subject has remained 
elevated. For example, U.S. and certain non-U.S. 
governmental entities have increasingly brought criminal 
actions against, or have sought and obtained criminal guilty 
pleas or deferred prosecution agreements from, financial 
institutions and individual employees. These types of actions 
by U.S. and other governments may, in the future, have 
significant collateral consequences for Citi, including loss of 
customers and business, operational loss and the inability to 
offer certain products or services and/or operate certain 
businesses. Citi may be required to accept or be subject to 
similar types of criminal remedies, consent orders, sanctions, 
substantial fines and penalties, remediation and other financial 
costs or other requirements in the future, including for matters 
or practices not yet known to Citi, any of which could 
materially and negatively affect Citi’s businesses, business 
practices, financial condition or results of operations, require 
material changes in Citi’s operations or cause Citi substantial 
reputational harm. 
Additionally, many large claims—both private civil and 
regulatory—asserted against Citi are highly complex, slow to 
develop and may involve novel or untested legal theories. The 
outcome of such proceedings is difficult to predict or estimate 
until late in the proceedings. Although Citi establishes 
accruals for its legal and regulatory matters according to 
accounting requirements, Citi’s estimates of, and changes to, 
these accruals involve significant judgment and may be 
subject to significant uncertainty, and the amount of loss 
ultimately incurred in relation to those matters may be 
substantially higher than the amounts accrued (see the 
incorrect assumptions or estimates risk factor above). In 
addition, certain settlements are subject to court approval and 
may not be approved. Furthermore, regulators may be more 
likely to pursue investigations or proceedings against financial 
institutions, such as Citi, that have previously been the subject 
of other regulatory actions.
For further information on Citi’s legal and regulatory 
proceedings, see Note 30.
OTHER RISKS
Citi’s Emerging Markets Presence Subjects It to Various 
Risks as well as Increased Compliance and Regulatory Risks 
and Costs.
Citi’s presence in the emerging markets subjects it to various 
risks. During 2024, emerging markets revenues accounted for 
approximately 28% of Citi’s total revenues (based, beginning 
in 2024, on the IMF and FFIEC classifications, which resulted 
in the exclusion of certain countries that Citi previously 
classified as emerging markets). 
Emerging market risks include, among others, limitations 
or unavailability of hedges on foreign investments; foreign 
currency volatility, including devaluations and strength in the 
U.S. dollar; central bank interest rate and other monetary 
policies, including the impact of sustained high interest rates 
in the U.S.; unemployment, recessions or weak or slowing 
economic growth; elevated inflation and hyperinflation; 
foreign exchange controls, including an inability to access 
indirect foreign exchange mechanisms; macroeconomic, 
63

geopolitical and domestic political challenges, uncertainties 
and volatility, including with respect to China, the Russia–
Ukraine war and conflicts in the Middle East; cyberattacks; 
restrictions arising from retaliatory laws and regulations; 
sanctions or asset freezes; sovereign debt volatility; 
fluctuations in commodity prices; the effects of potential 
policy and other changes resulting from the new U.S. 
administration, including those related to Mexico; the effects 
of potential policy and other changes resulting from the new 
Mexican administration and Congress, including judicial 
reforms; regulatory changes, including potential conflicts 
among regulations with other jurisdictions where Citi does 
business; limitations on foreign investment; sociopolitical 
instability; civil unrest; crime, corruption and fraud; 
nationalization or loss of licenses; potential criminal charges; 
closure of branches or subsidiaries; and confiscation of assets; 
and these risks can be exacerbated in the event of a 
deterioration in the relationship between the U.S. and an 
emerging market country. 
For example, Citi operates in several countries that have, 
or have had in the past, strict capital controls, currency 
controls and/or sanctions, such as Argentina and Russia, that 
limit its ability to convert local currency into U.S. dollars and/
or transfer funds outside of those countries. For instance, Citi 
may need to record additional translation losses due to 
currency controls in Argentina (see “Managing Global Risk—
Other Risks—Country Risk—Argentina” below). Moreover, 
Citi may need to record additional reserves for expected losses 
for its credit exposures based on the transfer risk associated 
with exposures outside the U.S., driven by safety and 
soundness considerations under U.S. banking law (see 
“Managing Global Risk—Other Risks—Country Risk—
Argentina” and “—Russia” and “Significant Accounting 
Policies and Significant Estimates” below).
In the event of a loss of control of AO Citibank in Russia, 
Citi would be required to (i) write off its remaining nominal 
net investment, (ii) recognize a CTA loss of approximately 
$1.6 billion through earnings and (iii) recognize a loss of $0.9 
billion on intercompany liabilities owed by AO Citibank to 
other Citi entities outside of Russia. In the sole event of a 
substantial liquidation, as opposed to a loss of control, Citi 
would be required to recognize the CTA loss of approximately 
$1.6 billion through earnings and would evaluate its remaining 
net investment as circumstances evolve. For additional 
information about these risks and related potential impacts, see 
the operational processes and systems and cybersecurity risk 
factors above and “Managing Global Risk—Other Risks—
Country Risk—Russia” below.
In addition, political turmoil and instability; geopolitical 
challenges, tensions and conflicts (including those related to 
China, the Russia–Ukraine war and the conflicts in the Middle 
East); terrorism; and other instabilities have occurred in 
various regions and emerging market countries across the 
globe, which impact Citi’s businesses, results of operations 
and financial conditions in those countries where Citi operates 
and have required, and may continue to require, management 
time and attention and other resources, such as managing the 
impact of sanctions and their effect on Citi’s operations in 
certain emerging market countries. For additional information, 
see the macroeconomic challenges and uncertainties risk 
factor above.
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  NET ZERO AND SUSTAINABILITY
This section summarizes Citi’s net zero commitment, 
sustainable operations and sustainable finance goals. For 
information regarding Citi’s management of climate risk, see 
“Managing Global Risk—Strategic Risk—Climate Risk” 
below. 
Net Zero Emissions by 2050
As previously disclosed, Citi has committed to achieving net 
zero greenhouse gas (GHG) emissions associated with its 
financing by 2050, and net zero GHG emissions for its own 
operations by 2030. This commitment spans Citi’s select 
lending portfolios, capital markets business and operational 
footprint. 
Citi’s Net Zero Plan:
•
Implementation Strategy: Engage with and assess clients 
to determine transition opportunities.
•
Engagement Strategy: Solicit feedback from clients, 
investors and other stakeholders as this work continues to 
evolve.
•
Metrics and Targets: Calculate financed emissions 
metrics for each applicable carbon-intensive sector and 
report on progress for emissions reductions targets for 
2030 and beyond.
Progress on Citi’s Net Zero Financing Commitment:
•
Citi has published interim 2030 emissions targets for 10 
loan portfolios: aluminum, auto manufacturing, aviation, 
cement, commercial real estate (North America), energy, 
power, shipping, steel and thermal coal mining. Three of 
these targets (auto manufacturing, energy and power) 
include facilitated emissions from capital markets 
activities as well.
•
In 2024, Citi completed the initial assessments in the auto 
manufacturing and steel sectors, to complement those in 
the energy and power sectors concluded in 2023, to better 
understand their strategies and approach to the climate 
transition. 
Citi recognizes that energy transition, energy security and 
economic growth are not mutually exclusive and must be 
addressed simultaneously. Citi works on executing its climate 
commitments and supports its clients in financing their 
transition to low-carbon business models, while also working 
with clients to prioritize global energy security, including for 
emerging markets where access to affordable energy is a top 
concern.
Sustainable Operations
In addition to the 2030 net zero GHG emissions commitment 
for its own operations, Citi measures progress against 
operational footprint goals, which include efforts to reduce the 
environmental impact of its facilities through reductions in 
emissions, energy usage, water consumption and waste 
generation. In 2024, Citi made progress toward these goals by 
increasing on-site solar generation, promoting initiatives on 
waste diversion and recycling, and employing more carbon-
efficient techniques for building renovations. 
Sustainable Finance
Citi’s $1 Trillion Sustainable Finance Goal, as previously 
disclosed, is an integrated effort across the organization to 
finance and facilitate $1 trillion in environmental and social 
finance activities with product and service offerings across 
multiple lines of business. 
Additional Information
The “Citi Climate Report,” formerly the “Task Force on 
Climate-Related Financial Disclosure (TCFD) Report,” 
provides additional information on Citi’s continued progress 
to manage climate risk and its Net Zero Plan, including 
information on financed and facilitated emissions and 2030 
interim emissions reduction targets. For additional information 
on Citi’s environmental and social policies and priorities, click 
on “Our Impact” on Citi’s website at www.citigroup.com. For 
information on Citi’s environmental and social governance, 
see Citi’s 2025 Annual Meeting Proxy Statement to be filed 
with the SEC in March 2025. 
Citi’s climate reporting and any other environmental and 
social governance-related reports and information included 
elsewhere on Citi’s website are not incorporated by reference 
into, and do not form any part of, this Form 10-K.
65

   
  HUMAN CAPITAL RESOURCES AND 
MANAGEMENT 
Citi strives to deliver to its full potential by focusing on its 
strategic priority of attracting and retaining highly qualified 
and motivated employees. Citi’s vision remains—to be the 
preeminent banking partner for institutions with cross-border 
needs, a global leader in wealth management and a valued 
personal bank in the U.S. Citi is structured around five core 
interconnected businesses—Services, Markets, Banking, 
Wealth and USPB, a centralized client organization to 
strengthen how Citi delivers for clients across the Company 
and an international unit to oversee the local delivery of the 
Company’s services and products to clients in each of the 
markets where Citi has an on-the-ground presence to serve and 
support large and mid-sized companies. Citi seeks to enhance 
the competitive strength of its workforce through the 
following efforts:
• 
Continuously innovating its efforts to recruit, train, 
develop, compensate, promote and engage employees
• 
Actively seeking and listening to diverse perspectives at 
all levels of the organization
• 
Providing compensation programs that are competitive in 
the market and aligned to strategic objectives
Workforce Size and Distribution
As of December 31, 2024, Citi employed approximately 
229,000 people in over 90 countries. The Company’s 
workforce is constantly evolving and developing, benefiting 
from a strong mix of internal and external hiring into new and 
existing positions. In 2024, Citi welcomed over 24,000 new 
employees in addition to 39,700 roles filled by existing 
employees through internal mobility, including promotions. 
Citi also maintains connections with former employees 
through its alumni network, and in 2024, welcomed more than 
3,400 individuals back to Citi. 
The following table presents the geographic distribution of Citi’s employees by segment, component and gender:
Segment or component(1)(2) (in thousands)
North 
America
International(3)
Total(4)
Women
Men
Services
 
4  
20  
24 
 51.8 %
 48.2 %
Markets
 
3  
6  
9 
 38.8 
 61.2 
Banking
 
2  
6  
8 
 43.5 
 56.5 
Wealth
 
5  
7  
12 
 50.9 
 49.1 
USPB
 
19  
2  
21 
 64.1 
 35.9 
All Other, including Legacy Franchises, Operations and 
Technology, and Global Staff Functions
 
53  
102  
155 
 47.6 
 52.4 
Total
 
86  
143  
229 
 49.2 %
 50.8 %
(1) 
Employee distribution is based on business and region, which may not reflect where the employee physically resides.
(2) 
See Note 3 for compensation by reportable segment. Compensation expense related to services provided by employees in the Corporate/Other unit within All 
Other is allocated to each respective reportable segment, as applicable, through non-compensation expense.
(3) 
Mexico is included in International. 
(4) 
Part-time employees represented less than 1.0% of Citi’s global workforce.
66

Talent Management
Citi is committed to a workforce consisting of the best talent 
from the broadest pools available to drive innovation and best 
serve its clients, customers and communities. 
Driving a Culture of Excellence and Accountability 
Citi’s talent and culture initiatives focus on fostering a culture 
of excellence and accountability that is supported by strong 
risk and controls management. 
Citi’s Leadership Principles of “taking ownership, 
delivering with pride and succeeding together” have been 
reinforced through a behavioral science-led campaign, Citi’s 
New Way, which reinforces the key working habits that 
support Citi’s leadership culture. 
Citi’s performance management approach emphasizes the 
Leadership Principles through a four-pillar system, evaluating 
what employees deliver against financial, risk and controls, 
and client and franchise goals, as well as how employees 
deliver from a leadership perspective. The performance 
management and incentive compensation processes, policies 
and frameworks promote accountability and consistency, in 
particular for risk and controls. 
Citi’s culture initiatives are also supported by changes in 
the way Citi identifies, assesses, develops and promotes talent, 
particularly at the most senior levels of the organization. 
Workforce Development
Citi’s numerous programmatic offerings aim to reinforce its 
culture and values, foster understanding of compliance 
requirements and develop competencies required to deliver 
excellence to its clients. Citi encourages career growth and 
development by offering broad and diverse opportunities to 
employees, including the following: 
•
Providing a range of internal development and rotational 
programs to employees at all levels, including an 
extensive leadership curriculum, allowing the opportunity 
to build the skills needed to transition to supervisory and 
managerial roles. Citi’s tuition assistance program further 
enables employees in North America to pursue their 
educational goals.
•
Continuing to focus on internal talent development and 
aims to provide employees with career growth 
opportunities. There was a total of 39,700 mobility 
opportunities filled in 2024. These opportunities are 
particularly important as Citi focuses on providing career 
paths for its internal talent base as part of its efforts to 
increase organic growth within the organization.
•
Continuing to encourage all employees to create 
developmental plans and consider the competencies and 
skills they need to develop in order to achieve their career 
aspirations. In 2023, Citi launched a “Development 365” 
campaign that drove significant increases in the number 
of employees across Citi who had developmental plans 
and conversations with their managers. 
Pay Transparency and Pay Equity
In addition, Citi has continued its effort to support its global 
workforce, including taking actions with respect to pay equity. 
Citi values pay transparency and has taken significant 
action to provide managers and other employees with greater 
clarity about Citi’s compensation philosophy. Citi has 
introduced market-based salary structures and bonus 
opportunity guidelines in various countries worldwide, and 
posts salary ranges on all external U.S. job postings, which 
aligns with strategic objectives of pay equity and transparency. 
In addition, Citi has focused on measuring and addressing pay 
equity within the organization.
Citi’s annual pay equity analysis for 2024 determined that 
on an adjusted basis, global gender and U.S. racial pay gaps 
are in each case less than 1%. The adjusted pay gap is a true 
measure of pay equity, or “like for like,” that compares the 
compensation of women to men and U.S. minorities to non-
minorities when adjusting for factors such as job function, 
title/level and geography.
Benefits and Well-being 
Citi is proud to provide a wide range of benefits that support 
its employees’ mental, social, physical and financial well-
being through various life stages and events. Such benefits 
contribute to Citi’s ability to attract, engage and retain 
employees.
Among the benefits Citi offers are mental health 
counseling for employees and their family members, access to 
onsite medical care clinics, fitness centers, subsidized gym 
memberships and virtual physical therapy in several locations, 
and leave programs, including parental and caregiver leaves in 
certain locations to continue to support employees and their 
families.
 In addition, Citi was the first major U.S. bank to publicly 
embrace a flexible, hybrid work model, which Citi fully 
implemented across the organization. Most of Citi’s 
employees now work in hybrid roles, working remotely up to 
two days a week. 
67

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68

Managing Global Risk—Table of Contents
MANAGING GLOBAL RISK
70
CREDIT RISK(1)
74
Loans
74
Corporate Credit
75
Consumer Credit
81
Additional Consumer and Corporate Credit Details
88
Loans Outstanding
88
Details of Credit Loss Experience 
89
Allowance for Credit Losses on Loans (ACLL)
91
Non-Accrual Loans and Assets
93
LIQUIDITY RISK
96
Liquidity Monitoring and Measurement 
96
High-Quality Liquid Assets (HQLA)
97
Liquidity Coverage Ratio (LCR)
97
Deposits
98
Long-Term Debt
99
Secured Funding Transactions and Short-Term Borrowings
102
Credit Ratings
103
MARKET RISK(1) 
104
Market Risk of Non-Trading Portfolios
104
Banking Book Interest Rate Risk 
104
Interest Rate Risk of Investment Portfolios—Impact on AOCI 
105
Changes in Foreign Exchange Rates—Impacts on AOCI and Capital
107
Interest Income/Expense and Net Interest Margin (NIM)
108
Additional Interest Rate Details
110
Market Risk of Trading Portfolios
114
Factor Sensitivities
115
Value at Risk (VaR)
115
Stress Testing
118
OPERATIONAL RISK
118
Cybersecurity Risk
119
COMPLIANCE RISK
121
REPUTATION RISK
122
STRATEGIC RISK
122
Climate Risk
122
OTHER RISKS
124
Country Risk
124
Top 25 Country Exposures
124
Russia
125
Ukraine
127
Argentina
127
FFIEC—Cross-Border Claims on Third Parties and Local Country Assets
128
(1) 
For additional information regarding certain credit risk, market risk and other quantitative and qualitative information, refer to 
Citi’s Pillar 3 Basel III Advanced Approaches Disclosures, as required by the rules of the FRB, on Citi’s Investor Relations website. 
These Pillar 3 disclosures are not incorporated by reference into, and do not form any part of, this Form 10-K.
69

MANAGING GLOBAL RISK
Overview
For Citi, effective risk management is of primary importance 
to its overall operations. Accordingly, Citi has established an 
Enterprise Risk Management (ERM) Framework to ensure 
that all of Citi’s risks are managed appropriately and 
consistently across the Company and at an aggregate, 
enterprise-wide level. Citi’s culture drives a strong risk and 
control environment, and is at the heart of the ERM 
Framework, underpinning the way Citi conducts business. The 
activities that Citi engages in, and the risks those activities 
generate, must be consistent with Citi’s Mission and Value 
Proposition (see below) and the key Leadership Principles that 
support it, as well as Citi’s risk appetite. As discussed above, 
Citi also continues its efforts to comply with the 2020 FRB 
and OCC Consent Orders and the OCC’s 2024 Consent Order 
Amendment, relating principally to various aspects of risk 
management, compliance, data quality management related to 
governance, and internal controls (see “Citi’s Multiyear
Transformation—FRB and OCC Consent Orders
Compliance” and “Risk Factors—Compliance Risks” above).
Under Citi’s Mission and Value Proposition, which was 
developed by its senior leadership and distributed throughout 
the Company, Citi strives to serve its clients as a trusted 
partner by responsibly providing financial services that enable 
growth and economic progress while earning and maintaining 
the public’s trust by constantly adhering to the highest ethical 
standards. As such, Citi asks all employees to ensure that their 
decisions pass three tests: they are in Citi’s clients’ best 
interests, create economic value and are always systemically 
responsible. 
As discussed in “Human Capital Resources and 
Management” above, Citi has designed Leadership Principles 
that represent the qualities, behaviors and expectations all 
employees must exhibit to deliver on Citi’s mission of 
enabling growth and economic progress. The Leadership 
Principles inform Citi’s ERM Framework and contribute to 
creating a culture that drives client, control and operational 
excellence. Citi employees share a common responsibility to 
uphold these Leadership Principles and hold themselves to the 
highest standards of ethics and professional behavior in 
dealing with Citi’s clients, business colleagues, shareholders, 
communities and each other.
Citi’s ERM Framework details the principles used to 
support effective enterprise-wide risk management across the 
end-to-end risk management lifecycle. The ERM Framework 
covers the risk management roles and responsibilities of the 
Citigroup Board of Directors (the Board), Citi’s Executive 
Management Team (see “Risk Governance—Executive 
Management Team” below) and employees across the lines of 
defense. The underlying pillars of the framework encompass:
•
Culture—the core principles and behaviors that underpin 
a strong culture of risk awareness, in line with Citi’s 
Mission and Value Proposition, and Leadership 
Principles;
•
Governance—the committee structure and reporting 
arrangements that support the appropriate oversight of 
risk management activities at the Board and Executive 
Management Team levels and establish Citi’s Lines of 
Defense model;
•
Risk Management—the end-to-end risk management 
cycle including the identification, measurement, 
monitoring, controlling and reporting of all risks 
including top, material, growing, idiosyncratic and 
emerging risks, and aggregated to an enterprise-wide 
level; and
•
Enterprise Programs—the key risk management 
programs performed across the risk management lifecycle 
for all risk categories.
Each of these pillars is underpinned by supporting 
capabilities covering people, infrastructure and tools that are 
in place to enable the execution of the ERM Framework. 
Controls are established to mitigate the risks associated with 
the execution of these pillars and supporting capabilities.
Citi’s approach to risk management requires that its risk-
taking be consistent with its risk appetite. Risk appetite is the 
aggregate level of risk that Citi is willing to tolerate in order to 
achieve its strategic objectives and business plan. Risk limits 
and thresholds represent allocations of Citi’s risk appetite to 
businesses and risk categories. Concentration risks are 
controlled through a subset of these limits and thresholds.
Citi’s risks are generally categorized and summarized as 
follows:
•
Credit risk is the risk of loss resulting from the decline in 
credit quality (or downgrade risk) or failure of a borrower, 
counterparty, third party or issuer to honor its financial or 
contractual obligations.
•
Liquidity risk is the risk that Citi will not be able to 
efficiently meet both expected and unexpected current and 
future cash flow and collateral needs without adversely 
affecting either daily operations or financial conditions of 
Citi. Risk may be exacerbated by the inability of the 
Company to access funding sources or monetize assets 
and the composition of liability funding and liquid assets.
•
Market risk (trading and non-trading): Market risk of 
trading portfolios is the risk of economic or trading loss 
arising from changes in the value of Citi’s assets and 
liabilities resulting from changes in market variables, such 
as interest rates, equity and commodity prices, foreign 
exchange rates or credit spreads. Market risk of non-
trading portfolios is the impact of adverse changes in 
market variables such as interest rates, foreign exchange 
rates, credit spreads and equity prices on Citi’s net interest 
income, economic value of equity or AOCI. 
•
Operational risk is the risk of loss resulting from 
inadequate or failed internal processes, people and 
systems, or from external events. It includes legal risk, 
which is the risk of loss (including litigation costs, 
settlements and regulatory fines) resulting from Citi’s 
failure to comply with laws, regulations, prudent ethical 
standards or contractual obligations in any aspect of Citi’s 
business, but excludes strategic and reputation risks (see 
below).
•
Compliance risk is the risk to current or projected 
financial condition and resilience arising from violations 
of laws, rules or regulations, or from non-conformance 
70

with prescribed practices, internal policies and procedures 
or ethical standards. 
•
Reputation risk is the risk to current or projected financial 
conditions and resilience from negative opinion held by 
stakeholders. This risk may impair Citi’s competitiveness 
by affecting its ability to establish new relationships or 
services or continue servicing existing relationships.
•
Strategic risk is the risk of a sustained impact (not 
episodic impact) to Citi’s core strategic objectives as 
measured by impacts on anticipated earnings, market 
capitalization or capital, arising from the external factors 
affecting the Company’s operating environment, as well 
as the risks associated with defining the strategy and 
executing the strategy, which are identified, measured and 
managed as part of the Strategic Risk Framework at the 
Enterprise Level.
Additionally, Citi categorizes and summarizes risks that 
span the above risk categories, such as concentration risk, 
country risk and climate risk.
Citi uses a lines of defense model as a key component of 
its ERM Framework to manage its risks. As discussed below, 
the lines of defense model brings together risk-taking, risk 
oversight and risk assurance under one umbrella and provides 
an avenue for risk accountability of the first line of defense, a 
construct for effective challenge by the second line of defense 
(Independent Risk Management and Independent Compliance 
Risk Management), and empowers independent risk assurance 
by the third line of defense (Internal Audit). In addition, the 
lines of defense model includes organizational units tasked 
with supporting a strong control environment (enterprise 
support functions). The first, second and third lines of defense, 
along with enterprise support functions, have distinct roles and 
responsibilities and are empowered to perform relevant risk 
management processes and responsibilities in order to manage 
Citi’s risks in a consistent and effective manner.
First Line of Defense: Front Line Units and Front Line 
Unit Activities
Citi’s first line of defense owns the risks and associated 
controls inherent in, or arising from, the execution of its 
business activities and is responsible for identifying, 
measuring, monitoring, controlling and reporting those risks 
consistent with Citi’s strategy, Mission and Value Proposition, 
Leadership Principles and risk appetite. 
Front line units are responsible and held accountable for 
managing the risks associated with their activities within the 
boundaries set by independent risk management. They are also 
responsible for designing and implementing effective internal 
controls and maintaining processes for managing their risk 
profile, including through risk mitigation, so that it remains 
consistent with Citi’s established risk appetite.
Front line unit activities are considered part of the first 
line of defense and are subject to the oversight and challenge 
of independent risk management. 
The first line of defense is composed of Citi’s operating 
segments (i.e., Services, Markets, Banking, Wealth, U.S. 
Personal Banking), as well as International, North America 
and All Other (including certain corporate functions (i.e., 
Chief Operating Office, Enterprise Services and Public 
Affairs, Finance, Technology and Business Enablement). In 
addition, the first line of defense includes the front line unit 
activities of other organizational units. Front line units may 
also include lower-level enterprise support functions and/or 
conduct enterprise support activities—see “Enterprise Support 
Functions” below.
Second Line of Defense: Independent Risk Management 
Independent risk management units are independent of the 
first line of defense. They are responsible for overseeing the 
risk-taking activities of the first line of defense and 
challenging the first line of defense in the execution of its risk 
management responsibilities. They are also responsible for 
independently identifying, measuring, monitoring, controlling 
and reporting aggregate risks and for setting standards for the 
management and oversight of risk. Independent risk 
management is composed of Independent Risk Management 
(IRM) and Independent Compliance Risk Management 
(ICRM), which are led by the Group Chief Risk Officer 
(CRO) and Group Chief Compliance Officer (CCO) who have 
unrestricted access to the Board and its Risk Management 
Committee to facilitate the ability to execute their specific 
responsibilities pertaining to escalation to the Board.
Independent Risk Management
The IRM organization sets risk and control standards for the 
first line of defense and actively manages and oversees 
aggregate credit, market (trading and non-trading), liquidity, 
strategic, operational and reputation risks across Citi, 
including risks that span categories, such as concentration risk, 
country risk and climate risk. 
IRM is organized to align to businesses, risk categories, 
legal entities/clusters and Company-wide, cross-risk functions 
or processes. Each of these units reports to a member of the 
Risk Management Executive Council, who all report to the 
Citigroup CRO.
Independent Compliance Risk Management 
The ICRM organization actively oversees compliance risk 
across Citi, sets compliance standards for the first line of 
defense to manage compliance risk and promotes business 
conduct and activity that is consistent with Citi’s Mission and 
Value Proposition and the compliance risk appetite. Citi’s 
objective is to embed an enterprise-wide compliance risk 
management framework and culture that identifies, measures, 
monitors, controls and escalates compliance risk across Citi. 
ICRM is aligned by business, function and geography to 
provide compliance risk management advice and credible 
challenge on day-to-day matters and strategic decision-making 
for key initiatives. ICRM also has program-level Enterprise 
Compliance units responsible for setting standards and 
establishing priorities for program-related compliance efforts. 
The CCO reports to Citi’s Chief Legal Officer and ICRM is 
organizationally part of the Global Legal Affairs & 
Compliance group. In addition, the CCO has matrix reporting 
into the CRO and is part of the Risk Management Executive 
Council.
71

Third Line of Defense: Internal Audit
Internal Audit is independent of the first line, second line and 
enterprise support functions. The role of Internal Audit is to 
provide independent, objective, reliable, valued and timely 
assurance to the Board, its Audit Committee, Citi senior 
management and regulators over the effectiveness of 
governance, risk management and controls that mitigate 
current and evolving risks and enhance the control culture 
within Citi. The Citi Chief Auditor manages Internal Audit 
and reports functionally to the Chair of the Citi Audit 
Committee and administratively to Citi’s CEO. The Citi Chief 
Auditor has unrestricted access to the Board and the Board 
Audit Committee to address risks and issues identified through 
Internal Audit’s activities. 
Enterprise Support Functions
Enterprise support functions engage in activities that support 
safety and soundness across Citi. These functions provide 
advisory services and/or design, implement, maintain and 
oversee Company-wide programs that support Citi in 
maintaining an effective control environment. 
Enterprise support functions are composed of Human 
Resources and Global Legal Affairs and Compliance 
(exclusive of ICRM, which is part of the second line of 
defense). Front line units may also include enterprise support 
units and/or conduct enterprise support activities (e.g., the 
Controllers Group within Finance). 
Enterprise support functions, units and activities are 
subject to the relevant Company-wide independent oversight 
processes specific to the risks for which they are accountable 
(e.g., operational risk, compliance risk, reputation risk).
Risk Governance
Citi’s ERM Framework encompasses risk management 
processes to address risks undertaken by Citi through 
identification, measurement, monitoring, controlling and 
reporting of all risks. The ERM Framework integrates these 
processes with appropriate governance to complement Citi’s 
commitment to maintaining strong and consistent risk 
management practices.
Board Oversight
The Board is responsible for oversight of Citi and holds the 
Executive Management Team accountable for implementing 
the ERM Framework and meeting strategic objectives within 
Citi’s risk appetite.
Executive Management Team
The Citigroup CEO directs and oversees the day-to-day 
management of Citi as delegated by the Board of Directors. 
The CEO leads the Company through the Executive 
Management Team and provides oversight of group activities, 
both directly and through authority delegated to committees 
established to oversee the management of risk, to ensure 
continued alignment with Citi’s risk strategy.
Board and Executive Management Committees
The Board executes its responsibilities either directly or 
through its committees. The Board has delegated authority to 
the following Board standing committees to help fulfill its 
oversight and risk management responsibilities:
 
•
Audit Committee: assists the Board in fulfilling its 
oversight responsibility relating to (i) the integrity of 
Citigroup’s consolidated financial statements, financial 
reporting process and systems of internal accounting and 
financial controls, (ii) the performance of the internal 
audit function (Internal Audit), (iii) the annual 
independent integrated audit of Citigroup’s consolidated 
financial statements and effectiveness of Citigroup’s 
internal control over financial reporting, the engagement 
of the independent registered public accounting firm 
(Independent Auditors) and the evaluation of the 
Independent Auditors’ qualifications, independence and 
performance, (iv) holding management accountable for 
the effectiveness of Citigroup’s control environment and 
status of corrective actions, including the timely 
remediation of control breaks (including, without 
limitation, significant compliance or operational control 
breaks), (v) policy standards and guidelines for risk 
assessment and risk management, (vi) Citigroup’s 
compliance with legal and regulatory requirements, 
including Citigroup’s disclosure controls and procedures 
and (vii) the fulfillment of the other responsibilities set 
out in the Audit Committee’s Charter.
•
Compensation, Performance Management and Culture 
Committee: is responsible for overseeing compensation of 
employees of the Company and its subsidiaries and 
affiliates and Citi management’s sustained focus on 
fostering a principled culture of sound ethics, responsible 
conduct and accountability within the organization. The 
Committee regularly reviews Citi’s management 
resources and the performance of senior management. 
The Committee is responsible for determining the 
compensation for the Chief Executive Officer and 
approving the compensation of other executive officers of 
the Company and members of Citi’s Executive 
Management Team. The Committee is also responsible 
for approving the incentive compensation structure for 
other members of senior management and certain highly 
compensated employees (including discretionary 
incentive awards to covered employees as defined in 
applicable bank regulatory guidance), in accordance with 
guidelines established by the Committee from time to 
time. The Committee also has broad oversight over 
compliance with bank regulatory guidance governing 
Citi’s incentive compensation.
•
Nomination, Governance and Public Affairs Committee: 
is responsible for (i) identifying individuals qualified to 
become Board members and recommending to the Board 
the director nominees for the next annual meeting of 
stockholders, (ii) leading the Board in its annual review of 
the Board’s performance, (iii) recommending to the Board 
directors for each committee for appointment by the 
Board, (iv) reviewing the Company’s policies and 
programs that relate to public issues of significance to the 
72

Company and the public at large and (v) reviewing the 
Company’s relationships with external constituencies and 
issues that impact the Company’s reputation, and advising 
management as to its approach to each.
•
Risk Management Committee: assists the Board in 
fulfilling its responsibility with respect to (i) oversight of 
Citigroup’s risk management framework and risk culture, 
including the significant policies and practices used in 
managing credit, market (trading and non-trading), 
liquidity, strategic, operational, compliance and 
reputation, including those pertaining to capital 
management, and (ii) oversight of the performance of the 
Global Risk Review (GRR) credit and collateral review 
function. The Committee reports to the Board of Directors 
regarding Citigroup’s risk profile, as well as 
management’s adherence to its risk management 
framework, including the significant policies and 
practices employed to manage risks in Citigroup, as well 
as the overall adequacy of the Risk Management function.
•
Technology Committee: assists the Board in fulfilling its 
responsibility for oversight of the Company and its 
subsidiaries and affiliates with respect to (i) the planning 
and execution of Citigroup’s technology strategy and 
operating plan, (ii) the development of Citi’s target state 
operating model and architecture, (iii) technology-based 
risk management, including risk management framework, 
risk appetite and risk exposures of the Company, 
including cybersecurity, (iv) resource and talent planning 
of the Technology function and (v) the Company’s third-
party management policies, practices and standards that 
relate to Technology. 
In addition to the above, the Board has established the 
following ad hoc committee: 
•
Transformation Oversight Committee: provides oversight 
of the actions of Citi’s management to develop and 
execute a transformation of Citi’s risk and control 
environment pursuant to the FRB and OCC Consent 
Orders (see “Citi’s Multiyear Transformation—FRB and 
OCC Consent Orders Compliance” above).
The Citigroup CEO has established four standing 
committees that cover the primary risks to which Citi (i.e., 
Group) is exposed. These consist of:
•
Citigroup Asset and Liability Committee (ALCO): 
responsible for governance over management’s liquidity 
risk and market risk (non-trading) management and for 
monitoring and influencing the balance sheet, investment 
securities and capital management activities of Citigroup.
•
Group Business Risk and Control Committee (GBRCC): 
provides governance oversight of Citi’s compliance and 
operational risks and is responsible for ensuring that these 
risks are adequately identified, monitored, reported, 
managed and escalated, and that appropriate action is 
taken. 
•
Group Reputation Risk Committee (GRRC): provides 
governance oversight for reputation risk management 
across Citi, while promoting the culture of risk awareness 
and high standards of culture and conduct.
•
Group Risk Management Committee (GRMC): the 
primary senior executive level committee responsible for 
(i) overseeing the execution of Citigroup’s ERM 
Framework, (ii) monitoring Citi’s risk profile at an 
aggregate level inclusive of individual risk categories, (iii) 
ensuring that Citi’s risk profile remains consistent with its 
approved risk appetite and (iv) discussing material and 
emerging risks facing the Company. The Committee also 
provides comprehensive Group-wide coverage of credit 
risk, market risk (trading) and strategic risk.
In addition to the Executive Management committees 
listed above, management may establish ad-hoc committees in 
response to regulatory feedback or to manage additional 
activities when deemed necessary.
The figure below illustrates the reporting lines between the Board and Executive Management committees:
 
73

CREDIT RISK
Overview
Credit risk is the risk of loss resulting from the decline in 
credit quality of a client, customer or counterparty (or 
downgrade risk) or the failure of a borrower, counterparty, 
third party or issuer to honor its financial or contractual 
obligations. For example, credit risk can arise from a 
deterioration in (i) the operating and financial performance of 
a borrower or (ii) a decline in the quality or value of any 
underlying collateral, both of which may also be impacted by 
adverse changes in macroeconomic, geopolitical, market and 
other factors. Credit risk is one of the most significant risks 
Citi faces as an institution (see “Risk Factors—Credit Risks” 
above). Credit risk arises in many of Citigroup’s business 
activities, including:
•
consumer, commercial and corporate lending; 
•
capital markets derivative transactions; 
•
structured finance; and 
•
securities financing transactions (repurchase and reverse 
repurchase agreements, and securities loaned and 
borrowed).
Credit risk also arises from clearing and settlement 
activities, when Citi transfers an asset in advance of receiving 
its counter-value or advances funds to settle a transaction on 
behalf of a client. Concentration risk, within credit risk, is the 
risk associated with having credit exposure concentrated 
within a specific client, industry, region or other category.
Citi has an established framework in place for managing 
credit risk across all businesses that includes a defined risk 
appetite, credit limits and credit policies. Citi’s credit risk 
management framework also includes policies and procedures 
to manage problem exposures.
To manage concentration risk, Citi has in place a 
framework consisting of industry limits, single-name 
concentrations for each business and across Citigroup and a 
specialized product limit framework.
Credit exposures are generally reported in notional terms 
for accrual loans, reflecting the value at which the loans as 
well as other off-balance sheet commitments are carried on the 
Consolidated Balance Sheet. Credit exposure arising from 
capital markets activities is generally expressed as the current 
mark-to-market, net of margin, reflecting the net value owed 
to Citi by a given counterparty. 
Citi’s loans are reported in two categories: corporate and 
consumer. These categories are classified primarily according 
to the operating segment, reporting unit and component that 
manage the loans in addition to the nature of the obligor, with 
corporate loans generally made for corporate institutional and 
public sector clients around the world and consumer loans to 
retail and small business customers.
The credit risk associated with Citi’s credit exposures is a 
function of the idiosyncratic creditworthiness of the obligor, as 
well as the terms and conditions of the specific obligation. Citi 
assesses the credit risk associated with its credit exposures on 
a regular basis through its allowance for credit losses (ACL) 
process (see “Significant Accounting Policies and Significant 
Estimates—Allowance for Credit Losses” below and Notes 1 
and 16), as well as through regular stress testing at the 
company, business, geography and product levels. These 
stress-testing processes typically estimate potential 
incremental credit costs that would occur as a result of either 
downgrades in the credit quality or defaults of the obligors or 
counterparties. See Notes 15 and 16 for additional information 
on Citi’s credit risk management. 
Loans
The table below details the average loans, by segment and/or 
business, and the total Citigroup end-of-period loans for each 
of the periods indicated:
In billions of dollars
4Q24
3Q24
4Q23
Services
$ 
87 $ 
87 $ 
83 
Markets
 
122  
119  
115 
Banking
 
84  
88  
89 
Wealth
 
148  
150  
150 
USPB 
Branded Cards
$ 
113 $ 
111 $ 
107 
Retail Services
 
52  
51  
52 
Retail Banking
 
51  
48  
43 
Total USPB
$ 
216 $ 
210 $ 
202 
All Other
$ 
31 $ 
33 $ 
36 
Total Citigroup loans (AVG)
$ 
688 $ 
687 $ 
675 
Total Citigroup loans (EOP)
$ 
694 $ 
689 $ 
689 
On an average basis, loans increased 2% year-over-year 
and were relatively unchanged sequentially. The year-over-
year increase was largely due to growth in USPB, Markets and 
Services. 
As of the fourth quarter of 2024, average loans for: 
•
Services increased 5% year-over-year, primarily driven by 
strong demand in TTS for export and agency finance, as 
well as working capital loans. 
•
Markets increased 6% year-over-year, largely driven by 
asset-backed securitization lending and North America 
residential financing in spread products. 
•
Banking decreased 6% year-over-year, primarily driven 
by regulatory capital optimization efforts. 
•
Wealth decreased 1%, primarily driven by regulatory 
capital optimization efforts. 
•
USPB increased 7% year-over-year, driven by growth in 
Retail Banking due to an increase in mortgage loans as a 
result of lower refinancings due to a higher interest rate 
environment and higher mortgage originations, as well as 
Branded Cards due to lower card payment rates and 
higher card spend volume.
End-of-period loans increased 1% year-over-year and 
sequentially. The year-over-year increase was largely due to 
growth in Branded Cards and Retail Banking in USPB, as well 
as growth in Markets and Services.
74

CORPORATE CREDIT
Consistent with its overall strategy, Citi’s corporate clients are 
typically corporations that value the depth and breadth of 
Citi’s global network. Citi aims to establish relationships with 
these clients whose needs encompass multiple products, 
including cash management and trade services, foreign 
exchange, lending, capital markets and M&A advisory.
Corporate Credit Portfolio
The following table details Citi’s corporate credit portfolio across Services, Markets, Banking and the Mexico SBMM component of 
All Other—Legacy Franchises (excluding loans carried at fair value and loans held-for-sale), and before consideration of collateral or 
hedges, by remaining tenor for the periods indicated:
 
December 31, 2024
September 30, 2024
December 31, 2023
In billions of dollars
Due
within
1 year
Greater
than 
1 year
but 
within
5 years
Greater
than
5 years
Total
exposure
Due
within
1 year
Greater
than 
1 year
but 
within
5 years
Greater
than
5 years
Total
exposure
Due
within
1 year
Greater
than 
1 year
but 
within
5 years
Greater
than
5 years
Total
exposure
Direct outstandings 
(on-balance sheet)(1)
$ 133 $ 
122 $ 
39 $ 
294 $ 137 $ 
118 $ 
37 $ 
292 $ 132 $ 
122 $ 
39 $ 
293 
Unfunded lending 
commitments 
(off-balance sheet)(2)
 
131  
274  
24  
429  
132  
285  
25  
442  
134  
268  
18  
420 
Total exposure
$ 264 $ 
396 $ 
63 $ 
723 $ 269 $ 
403 $ 
62 $ 
734 $ 266 $ 
390 $ 
57 $ 
713 
(1) 
Includes drawn loans, overdrafts, bankers’ acceptances and leases. 
(2) 
Includes unused commitments to lend, letters of credit and financial guarantees.
Portfolio Mix—Geography and Counterparty
Citi’s corporate credit portfolio is diverse across geography 
and counterparty. The following table presents the percentages 
of this portfolio across North America and the clusters within 
International, based on Citi’s internal management geography 
(see “Other Risks—Country Risk—Top 25 Country 
Exposures” below):
December 31,
2024
September 30,
2024
December 31,
2023
North America
 56 %
 57 %
 56 %
International
 44 
 43 
 44 
Total
 100 %
 100 %
 100 %
International by 
cluster
(percentages are based on total Citi)
United Kingdom
 11 %
 11 %
 10 %
Japan, Asia North 
and Australia 
(JANA)
 7 
 7 
 7 
LATAM
 6 
 6 
 8 
Asia South
 5 
 5 
 5 
Europe
 12 
 11 
 11 
Middle East and 
Africa (MEA)
 3 
 3 
 3 
The maintenance of accurate and consistent risk ratings 
across the corporate credit portfolio facilitates the comparison 
of credit exposure across all lines of business, geographies and 
products. Counterparty risk ratings reflect an estimated 
probability of default for a counterparty, and internal risk 
ratings are derived by leveraging validated statistical models 
and scorecards in combination with consideration of factors 
specific to the obligor or market, such as management 
experience, competitive position, regulatory environment and 
commodity prices. Facility risk ratings are assigned that reflect 
the probability of default of the obligor and factors that affect 
the loss given default of the facility, such as support or 
collateral. Internal ratings that generally correspond to BBB 
and above are considered investment grade, while those below 
are considered non-investment grade.
The following table presents the corporate credit portfolio 
by facility risk rating as a percentage of the total corporate 
credit portfolio:
 
Total exposure
 
December 31,
2024
September 30,
2024
December 31,
2023
AAA/AA/A
 49 %
 49 %
 50 %
BBB
 30 
 33 
 33 
BB/B
 19 
 17 
 16 
CCC or below
 2 
 1 
 1 
Total
 100 %
 100 %
 100 %
Note: Total exposure includes direct outstandings and unfunded lending 
commitments. 
75

In addition to the obligor and facility risk ratings assigned 
to all exposures, Citi may classify exposures in the corporate 
credit portfolio. These classifications are consistent with Citi’s 
interpretation of the U.S. banking regulators’ definition of 
criticized exposures, which may categorize exposures as 
special mention, substandard, doubtful or loss.
Risk ratings and classifications are reviewed regularly and 
adjusted as appropriate. The credit review process incorporates 
quantitative and qualitative factors, including financial and 
non-financial disclosures or metrics, idiosyncratic events or 
changes to the competitive, regulatory or macroeconomic 
environment.
Citi believes the corporate credit portfolio to be 
appropriately rated and classified as of December 31, 2024. 
Citi has applied management judgment to adjust internal 
ratings and classifications of exposures as both the 
macroeconomic environment and obligor-specific factors have 
changed, particularly where additional stress has been 
observed. 
As obligor risk ratings are downgraded, the probability of 
default increases. Downgrades of obligor risk ratings tend to 
result in a higher provision for credit losses. In addition, 
appetite per obligor is reduced consistent with the ratings, and 
downgrades may result in the purchase of additional credit 
derivatives or other risk/structural mitigants to hedge the 
incremental credit risk, or may result in Citi seeking to reduce 
exposure to an obligor or an industry sector. Citi will continue 
to review exposures to ensure that the appropriate probability 
of default is incorporated into all risk assessments.
See Note 15 for additional information on Citi’s corporate 
credit portfolio.
Portfolio Mix—Industry
Citi’s corporate credit portfolio is diversified by industry. The 
following table details the allocation of Citi’s total corporate 
credit portfolio by industry:
 
Total exposure
 
December 31,
2024
September 30,
2024
December 31,
2023
Transportation and 
industrials
 20 %
 20 %
 21 %
Technology, media 
and telecom
 12 
 12 
 12 
Banks and finance 
companies(1)
 12 
 11 
 12 
Consumer retail
 11 
 12 
 11 
Real estate
 11 
 10 
 10 
Commercial
 8 
 7 
 8 
Residential
 3 
 3 
 2 
Power, chemicals, 
metals and mining
 9 
 8 
 8 
Energy and 
commodities
 6 
 6 
 7 
Health
 5 
 5 
 5 
Insurance
 4 
 5 
 4 
Public sector
 4 
 4 
 3 
Asset managers 
and funds
 3 
 3 
 3 
Financial markets 
infrastructure
 2 
 3 
 3 
Other industries
 1 
 1 
 1 
Total
 100 %
 100 %
 100 %
(1) 
As of the periods in the table, Citi had less than 1% exposure to 
securities firms. See corporate credit portfolio by industry, below.
76

The following table details Citi’s corporate credit portfolio by industry as of December 31, 2024:
In millions of dollars
Total 
credit 
exposure
Funded(1)
Unfunded
Investment 
grade
Non-
criticized
Criticized 
performing
Criticized 
non-
performing(2)
30 days or 
more past 
due and 
accruing
Net credit 
losses 
(recoveries)
Credit 
derivative 
hedges(3)
Transportation and 
industrials
$ 144,381 $ 57,166 $ 
87,215 $ 
106,336 $ 32,849 $ 
4,944 $ 
252 $ 
73 $ 
19 $ 
(7,643) 
Autos(4)
 
50,266  
23,427  
26,839  
40,758  
8,591  
909  
8  
3  
4  
(2,420) 
Transportation
 
26,138  
11,416  
14,722  
19,460  
5,792  
795  
91  
3  
(7)  
(1,165) 
Industrials
 
67,977  
22,323  
45,654  
46,118  
18,466  
3,240  
153  
67  
22  
(4,058) 
Technology, media and 
telecom
 
88,797  
29,534  
59,263  
68,615  
16,776  
3,217  
189  
68  
55  
(6,720) 
Banks and finance 
companies
 
86,500  
56,716  
29,784  
76,754  
8,625  
882  
239  
7  
5  
(560) 
Consumer retail
 
80,871  
32,212  
48,659  
57,425  
19,579  
3,676  
191  
30  
43  
(5,423) 
Real estate
 
74,481  
53,186  
21,295  
61,430  
8,976  
3,545  
530  
6  
173  
(813) 
Commercial
 
55,810  
36,200  
19,610  
42,960  
8,782  
3,545  
523  
6  
156  
(813) 
Residential
 
18,671  
16,986  
1,685  
18,470  
194  
—  
7  
—  
17  
— 
Power, chemicals, metals 
and mining
 
66,669  
18,504  
48,165  
49,383  
12,653  
4,416  
217  
35  
75  
(5,267) 
Power
 
32,185  
5,092  
27,093  
27,204  
4,414  
417  
150  
1  
48  
(2,406) 
Chemicals
 
20,618  
7,529  
13,089  
12,747  
5,034  
2,779  
58  
33  
28  
(2,064) 
Metals and mining
 
13,866  
5,883  
7,983  
9,432  
3,205  
1,220  
9  
1  
(1)  
(797) 
Energy and commodities(5)
 
41,919  
11,686  
30,233  
33,899  
7,266  
555  
199  
3  
(5)  
(3,153) 
Health
 
39,028  
8,537  
30,491  
29,579  
8,018  
1,411  
20  
19  
13  
(3,267) 
Insurance
 
28,317  
2,115  
26,202  
26,734  
1,560  
17  
6  
2  
—  
(4,089) 
Public sector
 
26,022  
13,209  
12,813  
23,344  
2,308  
360  
10  
28  
7  
(678) 
Asset managers and funds
 
19,648  
5,258  
14,390  
17,679  
1,788  
181  
—  
—  
(4)  
(97) 
Financial markets 
infrastructure
 
17,368  
181  
17,187  
17,238  
130  
—  
—  
—  
—  
(29) 
Securities firms
 
1,876  
590  
1,286  
1,407  
468  
1  
—  
—  
—  
(20) 
Other industries(6)
 
7,213  
4,733  
2,480  
4,979  
2,099  
114  
21  
42  
16  
(51) 
Total
$ 723,090 $ 293,627 $ 
429,463 $ 
574,802 $ 123,095 $ 
23,319 $ 
1,874 $ 
313 $ 
397 $ (37,810) 
Non-investment grade
Selected metrics
(1) 
Funded excludes loans carried at fair value of $7.8 billion at December 31, 2024. 
(2) 
Includes non-accrual loan exposures and related criticized unfunded exposures.
(3) 
Represents the amount of purchased credit protection in the form of derivatives to economically hedge funded and unfunded exposures. Of the $37.8 billion of 
purchased credit protection, $34.8 billion represents the total notional amount of purchased credit derivatives on individual reference entities. The remaining $3 
billion represents the first loss tranche of portfolios of purchased credit derivatives with a total notional amount of $22.9 billion, where the protection seller 
absorbs the first loss on the referenced loan portfolios.
(4) 
Autos total credit exposure includes securitization financing facilities secured by auto loans and leases, extended mainly to the finance company subsidiaries of 
global auto manufacturers, bank subsidiaries and independent auto finance companies, of approximately $17.5 billion ($10.5 billion of which was funded exposure 
with 100% rated investment grade) as of December 31, 2024.
(5) 
In addition to this exposure, Citi has energy-related exposure within the public sector (e.g., energy-related state-owned entities) and the transportation and 
industrials sector (e.g., offshore drilling entities) included in the table above. As of December 31, 2024, Citi’s total exposure to these energy-related entities was 
approximately $4.4 billion, of which approximately $2.1 billion consisted of direct outstanding funded loans. 
(6) 
Includes $0.6 billion and $0.1 billion of funded and unfunded exposure at December 31, 2024, respectively, primarily related to commercial credit card 
delinquency-managed loans.
   
Exposure to Commercial Real Estate
As of December 31, 2024 and 2023, Citi’s total credit 
exposure to commercial real estate (CRE) was $65 billion and 
$66 billion, including $6 billion and $8 billion of exposure 
related to office buildings, respectively. This total CRE 
exposure consisted of approximately $56 billion and $55 
billion, respectively, related to corporate clients, included in 
the real estate category in the tables above and below. Total 
CRE exposure also includes approximately $9 billion and $11 
billion, respectively, related to Wealth clients that is not in the 
tables as they are not considered corporate exposures.
In addition, as of December 31, 2024, approximately 78% 
of Citi’s total CRE exposure was rated investment grade and 
more than 75% was to borrowers in the U.S (compared to 
approximately 80% rated investment grade and more than 
77% to borrowers in the U.S. as of December 31, 2023).
As of December 31, 2024, the ACLL attributed to the 
total funded CRE exposure (including Wealth) was 
approximately 1.60%, and there were $574 million of non-
accrual CRE loans. As of December 31, 2023, the ACLL 
attributed to the total funded CRE exposure (including Wealth) 
was approximately 1.49%, and there were $759 million of 
non-accrual CRE loans.
77

The following table details Citi’s corporate credit portfolio by industry as of December 31, 2023:
In millions of dollars
Total credit 
exposure
Funded(1)
Unfunded
Investment 
grade
Non-
criticized
Criticized 
performing
Criticized 
non-
performing(2)
30 days or 
more past 
due and 
accruing
Net credit 
losses 
(recoveries)
Credit 
derivative 
hedges(3)
Transportation and 
industrials
$ 149,429 $ 
59,917 $ 
89,512 $ 118,380 $ 
26,345 $ 
4,469 $ 
235 $ 
125 $ 
39 $ 
(7,060) 
Autos(4)
 
49,443  
22,843  
26,600  
43,008  
5,376  
999  
60  
7  
19  
(2,304) 
Transportation
 
28,448  
11,996  
16,452  
21,223  
6,208  
952  
65  
3  
5  
(1,185) 
Industrials
 
71,538  
25,078  
46,460  
54,149  
14,761  
2,518  
110  
115  
15  
(3,571) 
Technology, media 
and telecom
 
84,409  
29,832  
54,577  
67,077  
13,637  
3,212  
483  
112  
56  
(5,546) 
Banks and finance 
companies
 
83,512  
52,569  
30,943  
74,364  
7,768  
1,277  
103  
7  
37  
(638) 
Consumer retail
 
81,799  
33,548  
48,251  
63,017  
15,259  
3,342  
181  
130  
57  
(5,360) 
Real estate
 
72,827  
51,660  
21,167  
61,226  
7,084  
3,602  
915  
69  
31  
(608) 
Commercial
 
54,843  
35,058  
19,785  
43,340  
7,042  
3,602  
859  
69  
31  
(608) 
Residential
 
17,984  
16,602  
1,382  
17,886  
42  
—  
56  
—  
—  
— 
Power, chemicals, 
metals and mining
 
59,572  
19,004  
40,568  
46,551  
10,098  
2,696  
227  
36  
4  
(4,884) 
Power
 
24,535  
5,220  
19,315  
20,967  
3,200  
209  
159  
1  
4  
(2,280) 
Chemicals
 
21,963  
8,287  
13,676  
16,418  
3,888  
1,613  
44  
34  
1  
(2,019) 
Metals and mining
 
13,074  
5,497  
7,577  
9,166  
3,010  
874  
24  
1  
(1)  
(585) 
Energy and 
commodities(5)
 
46,290  
12,606  
33,684  
40,081  
5,528  
543  
138  
5  
(15)  
(3,090) 
Health
 
36,230  
9,135  
27,095  
30,099  
4,871  
1,098  
162  
16  
22  
(3,023) 
Insurance
 
27,216  
2,390  
24,826  
25,580  
1,607  
29  
—  
7  
—  
(4,516) 
Public sector
 
24,736  
12,621  
12,115  
21,845  
2,399  
479  
13  
36  
15  
(1,092) 
Asset managers and 
funds
 
19,681  
4,232  
15,449  
17,826  
1,723  
112  
20  
4  
—  
(65) 
Financial markets 
infrastructure
 
18,705  
156  
18,549  
18,705  
—  
—  
—  
—  
—  
(7) 
Securities firms
 
1,737  
734  
1,003  
870  
822  
45  
—  
2  
—  
(2) 
Other industries(6)
 
6,992  
4,480  
2,512  
5,079  
1,629  
257  
27  
45  
4  
(6) 
Total
$ 713,135 $ 292,884 $ 
420,251 $ 590,700 $ 
98,770 $ 
21,161 $ 
2,504 $ 
594 $ 
250 $ 
(35,897) 
Non-investment grade
Selected metrics
(1) 
Funded excludes loans carried at fair value of $7.3 billion at December 31, 2023. 
(2) 
Includes non-accrual loan exposures and related criticized unfunded exposures.
(3) 
Represents the amount of purchased credit protection in the form of derivatives to economically hedge funded and unfunded exposures. Of the $35.9 billion of 
purchased credit protection, $33.7 billion represents the total notional amount of purchased credit derivatives on individual reference entities. The remaining $2.2 
billion represents the first loss tranche of portfolios of purchased credit derivatives with a total notional amount of $16.7 billion, where the protection seller 
absorbs the first loss on the referenced loan portfolios.
(4) 
Autos total credit exposure includes securitization financing facilities secured by auto loans and leases, extended mainly to the finance company subsidiaries of 
global auto manufacturers, bank subsidiaries and independent auto finance companies, of approximately $16.9 billion ($10.6 billion of which was funded exposure 
with 100% rated investment grade) as of December 31, 2023.
(5) 
In addition to this exposure, Citi has energy-related exposure within the public sector (e.g., energy-related state-owned entities) and the transportation and 
industrials sector (e.g., offshore drilling entities) included in the table above. As of December 31, 2023, Citi’s total exposure to these energy-related entities was 
approximately $4.9 billion, of which approximately $2.5 billion consisted of direct outstanding funded loans. 
(6) 
Includes $0.6 billion and $0.1 billion of funded and unfunded exposure at December 31, 2023, respectively, primarily related to commercial credit card 
delinquency-managed loans. 
78

Credit Risk Mitigation
As part of its overall risk management activities, Citigroup 
uses credit derivatives, both partial and full term, and other 
risk mitigants to economically hedge portions of the credit risk 
in its corporate credit portfolio, in addition to outright asset 
sales. In advance of the expiration of partial-term economic 
hedges, Citi will determine, among other factors, the economic 
feasibility of hedging the remaining life of the instrument. The 
results of the mark-to-market and any realized gains or losses 
on credit derivatives are reflected primarily in Principal 
transactions in the Consolidated Statement of Income.
At December 31, 2024, September 30, 2024 and 
December 31, 2023, Banking had economic hedges on the 
corporate credit portfolio of $37.8 billion, $39.7 billion and 
$35.9 billion, respectively. Citi’s expected credit loss model 
used in the calculation of its ACL does not include the 
favorable impact of credit derivatives and other mitigants that 
are marked-to-market. In addition, the reported amounts of 
direct outstandings and unfunded lending commitments in the 
tables above do not reflect the impact of these hedging 
transactions. The credit protection was economically hedging 
underlying Banking corporate credit portfolio exposures with 
the following risk rating distribution:
Rating of Hedged Exposure
December 31,
2024
September 30,
2024
December 31,
2023
AAA/AA/A
 44 %
 44 %
 45 %
BBB
 45 
 47 
 44 
BB/B
 10 
 8 
 10 
CCC or below
 1 
 1 
 1 
Total
 100 %
 100 %
 100 %
79

Loan Maturities and Fixed/Variable Pricing of Corporate Loans
In millions of dollars at December 31, 2024
Due within
1 year
Over 1 year
but within
5 years
Over 5 years
but within
15 years
Over 
15 years
Total
Corporate loans
In North America offices(1)
Commercial and industrial
$ 
24,848 $ 
30,481 $ 
2,335 $ 
66 $ 
57,730 
Financial institutions
 
16,283  
24,960  
426  
146  
41,815 
Mortgage and real estate(2)
 
8,495  
3,716  
4,791  
1,409  
18,411 
Installment and other
 
14,699  
9,664  
1,044  
122  
25,529 
Lease financing
 
166  
69  
—  
—  
235 
Total
$ 
64,491 $ 
68,890 $ 
8,596 $ 
1,743 $ 
143,720 
In offices outside North America(1)
Commercial and industrial
$ 
63,633 $ 
21,369 $ 
7,845 $ 
9 $ 
92,856 
Financial institutions
 
15,808  
8,985  
2,333  
150  
27,276 
Mortgage and real estate(2)
 
3,057  
4,202  
810  
67  
8,136 
Installment and other
 
4,530  
15,350  
3,819  
2,101  
25,800 
Lease financing
 
3  
24  
13  
—  
40 
Governments and official institutions
 
885  
746  
1,384  
615  
3,630 
Total
$ 
87,916 $ 
50,676 $ 
16,204 $ 
2,942 $ 
157,738 
Corporate loans, net of unearned income(3)(4) $ 
152,407 $ 
119,566 $ 
24,800 $ 
4,685 $ 
301,458 
Loans at fixed interest rates(5)
Commercial and industrial
$ 
4,255 $ 
1,091 $ 
16 
Financial institutions
 
1,374  
59  
146 
Mortgage and real estate(2)
 
1,191  
4,725  
1,006 
Other(6)
 
3,169  
377  
122 
Lease financing
 
77  
—  
— 
Total 
$ 
10,066 $ 
6,252 $ 
1,290 
Loans at floating or adjustable interest 
rates(4)
Commercial and industrial
$ 
47,595 $ 
9,089 $ 
59 
Financial institutions
 
32,571  
2,700  
150 
Mortgage and real estate(2)
 
6,727  
876  
470 
Other(6)
 
22,591  
5,870  
2,716 
Lease financing
 
16  
13  
— 
Total
$ 
109,500 $ 
18,548 $ 
3,395 
Total fixed/variable pricing of corporate 
loans with maturities due after one year, net 
of unearned income(3)(4)
$ 
119,566 $ 
24,800 $ 
4,685 
(1) 
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification between offices in North 
America and outside North America is based on the domicile of the booking unit. The differences between the domicile of the booking unit and the domicile of the 
managing unit are not material.
(2) 
Loans secured primarily by real estate.
(3) 
Corporate loans are net of unearned income of $(969) million. Unearned income on corporate loans primarily represents loan origination fees, net of certain direct 
origination costs, that are deferred and recognized as Interest income over the lives of the related loans. 
(4) 
Excludes $(72) million of unallocated portfolio-layer cumulative basis adjustments at December 31, 2024.
(5) 
Based on contractual terms. Repricing characteristics may effectively be modified from time to time using derivative contracts. See Note 24.
(6) 
Other includes installment and other and loans to government and official institutions. 
80

 CONSUMER CREDIT
Citi's consumer credit risk management framework is designed 
for a variety of environments. Underwriting and portfolio 
management policies are calibrated based on risk-return trade-
offs by product and segment and changes are made based on 
performance against benchmarks as well as environmental 
stress. As warranted, Citi adjusts underwriting criteria to 
address consumer credit risks and macroeconomic challenges 
and uncertainties.
USPB provides credit cards, consumer mortgages, 
personal loans, small business banking and retail banking, and 
Wealth offers wealth management lending and other products 
globally that range from the affluent to ultra-high net worth 
customer segments through the Private Bank, Wealth at Work 
and Citigold. USPB’s retail banking products include a 
generally prime portfolio built through well-defined lending 
parameters within Citi’s risk appetite framework. 
All Other—Legacy Franchises also provides such 
products in its remaining markets through Mexico Consumer 
and Asia Consumer (Korea, Poland and Russia).
Consumer Credit Portfolio
The following table presents Citi’s quarterly end-of-period consumer loans(1):
In billions of dollars
4Q23
1Q24
2Q24
3Q24
4Q24
Wealth(2)(3)
Mortgages(4)
$ 
89.9 $ 
90.2 $ 
92.0 $ 
91.5 $ 
89.0 
Margin lending(5)
 
29.4  
27.3  
27.6  
28.1  
29.4 
Personal, small business and other(6)
 
27.1  
26.7  
25.9  
26.4  
24.1 
Cards
 
5.0  
4.7  
4.9  
5.0  
5.0 
Total
$ 
151.4 $ 
148.9 $ 
150.4 $ 
151.0 $ 
147.5 
USPB
Branded Cards
$ 
111.1 $ 
108.0 $ 
111.8 $ 
112.1 $ 
117.3 
Retail Services
 
53.6  
50.8  
51.7  
51.6  
53.8 
Retail Banking
 
44.4  
45.6  
46.2  
49.4  
50.6 
Mortgages(4)
 
39.9  
41.0  
41.4  
44.4  
45.5 
Personal, small business and other
 
4.5  
4.6  
4.8  
5.0  
5.1 
Total
$ 
209.1 $ 
204.4 $ 
209.7 $ 
213.1 $ 
221.7 
All Other—Legacy Franchises
Mexico Consumer (excludes Mexico SBMM)
$ 
18.7 $ 
19.6 $ 
18.2 $ 
17.4 $ 
17.2 
Asia Consumer(7)
 
7.4  
6.5  
5.6  
5.5  
4.7 
Legacy Holdings Assets(8)
 
2.6  
2.4  
2.2  
2.2  
2.0 
Total
$ 
28.7 $ 
28.5 $ 
26.0 $ 
25.1 $ 
23.9 
Total consumer loans
$ 
389.2 $ 
381.8 $ 
386.1 $ 
389.2 $ 
393.1 
(1)
End-of-period loans include interest and fees on credit cards.
(2)
Consists of $98.0 billion, $99.8 billion, $100.9 billion, $100.0 billion and $101.6 billion of loans in North America as of December 31, 2024, September 30, 2024, 
June 30, 2024, March 31, 2024 and December 31, 2023, respectively. For additional information on the credit quality of the Wealth portfolio, see Note 15. 
(3)
Consists of $49.5 billion, $51.2 billion, $49.5 billion, $48.9 billion and $49.8 billion of loans outside North America as of December 31, 2024, September 30, 
2024, June 30, 2024, March 31, 2024 and December 31, 2023, respectively.
(4)
See Note 15 for details on loan-to-value ratios for the portfolios and FICO scores for the U.S. portfolio.
(5)
At December 31, 2024, includes approximately $24 billion of classifiably managed loans fully collateralized by eligible financial assets and securities that have 
experienced very low historical net credit losses. Approximately 63% of the classifiably managed portion of these loans is investment grade.
(6)
At December 31, 2024, includes approximately $20 billion of classifiably managed loans. Approximately 83% of these loans are fully collateralized (consisting 
primarily of marketable investment securities, commercial real estate and limited partner capital commitments in private equity) and have experienced very low 
historical net credit losses. As discussed below, approximately 83% of the classifiably managed portion of these loans is investment grade. 
(7)
Asia Consumer loan balances, reported within All Other—Legacy Franchises, include the three remaining Asia Consumer loan portfolios—Korea, Poland and 
Russia—as well as China until the completion of the sales of substantially all portfolios in July 2024.
(8)
Primarily consists of certain North America consumer mortgages.
For information on changes to Citi’s consumer loans, see 
“Credit Risk—Loans” above. 
81

Consumer Credit Trends
U.S. Personal Banking
As indicated above, USPB provides credit card products 
through Branded Cards and Retail Services, and mortgages 
and home equity, small business and personal consumer loans 
through Citi’s Retail Banking network. Retail Banking is 
concentrated in six major U.S. metropolitan areas. USPB also 
provides mortgages through correspondent channels.
As of December 31, 2024, approximately 77% of USPB 
EOP loans consisted of Branded Cards and Retail Services 
credit card loans, which generally drives the overall credit 
performance of USPB, as Branded Cards and Retail Services 
net credit losses represented approximately 95% of total USPB 
net credit losses for the fourth quarter of 2024. As of 
December 31, 2024, Branded Cards and Retail Services 
represented 69% and 31%, respectively, of EOP cards loans in 
USPB.
As presented in the chart above, the fourth quarter of 2024 
net credit loss rate in USPB was broadly stable quarter-over-
quarter. The net credit loss rate increased year-over-year, 
primarily reflecting the continued maturation of multiple cards 
loan vintages originated in recent years. The maturation was 
delayed by unprecedented levels of government stimulus 
during the pandemic. In addition, the increase was driven by 
macroeconomic pressures related to the elevated inflationary 
and interest rate environment impacting both cards portfolios, 
with lower FICO band customers primarily driving the 
increase.
The 90+ days past due delinquency rate increased quarter-
over-quarter, primarily driven by seasonality, and increased 
year-over-year, primarily reflecting the continued maturation 
of multiple cards loan vintages originated in recent years. The 
maturation was delayed by unprecedented levels of 
government stimulus during the pandemic. In addition, the 
increase was driven by macroeconomic pressures related to the 
elevated inflationary and interest rate environment impacting 
both cards portfolios, with lower FICO band customers 
primarily driving the increase.
Branded Cards
USPB’s Branded Cards portfolio consists of both 
proprietary Citi branded cards portfolios (Value, Rewards and 
Cash) and co-branded cards portfolios (including Costco and 
American Airlines). Citi’s Branded Cards portfolio benefits 
from a diverse combination of products. Citi’s proprietary 
cards provide customers with a suite of products with rewards, 
cash rebates and lending solutions, while co-branded cards 
provide significant affinity benefits through partnerships with 
large-scale partners across the airline, retail and telecom 
sectors. 
As presented in the chart above, the fourth quarter of 2024 
net credit loss rate in Branded Cards was broadly stable 
quarter-over-quarter. The net credit loss rate increased year-
over-year, primarily reflecting the continued maturation of 
multiple cards loan vintages originated in recent years. The 
maturation was delayed by unprecedented levels of 
government stimulus during the pandemic. In addition, the 
increase was driven by macroeconomic pressures related to the 
elevated inflationary and interest rate environment, with lower 
FICO band customers primarily driving the increase.
The 90+ days past due delinquency rate increased quarter-
over-quarter, primarily driven by seasonality, and increased 
year-over-year, primarily reflecting the continued maturation 
of multiple cards loan vintages originated in recent years. The 
maturation was delayed by unprecedented levels of 
government stimulus during the pandemic. In addition, the 
increase was driven by macroeconomic pressures related to the 
elevated inflationary and interest rate environment, with lower 
FICO band customers primarily driving the increase.
82

Retail Services
USPB’s Retail Services partners directly with more than
20 retailers and dealers to offer private label and co-branded
cards. Retail Services’ target market focuses on select industry
segments such as home improvement, specialty retail,
consumer electronics and fuel. Retail Services continually
evaluates opportunities to add partners within target industries
that have strong loyalty, lending or payment programs and
growth potential.
As presented in the chart above, the fourth quarter of 2024
net credit loss rate in Retail Services increased quarter-over-
quarter, primarily driven by seasonality, and increased year-
over-year, primarily reflecting the continued maturation of 
multiple cards loan vintages originated in recent years. The 
maturation was delayed by unprecedented levels of 
government stimulus during the pandemic. In addition, the 
increase was driven by macroeconomic pressures related to the 
elevated inflationary and interest rate environment, with lower 
FICO band customers primarily driving the increase.
The 90+ days past due delinquency rate was broadly 
stable quarter-over-quarter and increased year-over-year, 
primarily reflecting the continued maturation of multiple cards 
loan vintages originated in recent years. The maturation was 
delayed by unprecedented levels of government stimulus 
during the pandemic. In addition, the increase was driven by 
macroeconomic pressures related to the elevated inflationary 
and interest rate environment, with lower FICO band 
customers primarily driving the increase.
For additional information on cost of credit, loan 
delinquency and other information for Citi’s cards portfolios, 
see each respective business’s results of operations above and 
Note 15.
Retail Banking
USPB’s Retail Banking portfolio consists primarily of
consumer mortgages (including home equity) and unsecured
lending products, such as small business loans and personal
loans. The portfolio is generally delinquency managed, where
Citi evaluates credit risk based on FICO scores, delinquencies
and the value of underlying collateral. The consumer
mortgages in this portfolio have historically been extended to
high credit quality customers, generally with loan-to-value
ratios that are less than or equal to 80% on first and second
mortgages. For additional information, see “Loan-to-Value
(LTV) Ratios” in Note 15.
As presented in the chart above, the fourth quarter of 2024 
net credit loss rate in Retail Banking increased quarter-over-
quarter and year-over-year, primarily driven by consumer 
overdraft loans. 
The 90+ days past due delinquency rate was largely 
unchanged quarter-over-quarter and decreased year-over-year. 
The decrease was primarily driven by lower delinquencies in 
consumer mortgages.
Wealth
Wealth provides consumer mortgages, margin lending, 
credit cards and other lending products to customer segments 
that range from affluent to ultra-high net worth through the 
Private Bank, Wealth at Work and Citigold businesses. These 
customer segments represent a target market that is 
characterized by historically low default rates and 
delinquencies and includes loans that are delinquency 
managed or classifiably managed. The delinquency-managed 
portfolio consists primarily of mortgages, margin lending and 
credit cards. 
83

As of December 31, 2024, approximately $43 billion, or 
29%, of the portfolios were classifiably managed and 
primarily consisted of mortgage loans, margin loans, personal 
and small business loans and other lending programs. These 
classifiably managed loans are primarily evaluated for credit 
risk based on their internal risk rating, of which 72% were 
rated investment grade. While the 90+ days past due 
delinquency rates shown in the chart above were calculated 
only for the delinquency-managed portfolio, the net credit loss 
rates presented were calculated using net credit losses for both 
the delinquency and classifiably managed portfolios.
As presented in the chart above, the fourth quarter of 2024 
net credit loss rate in Wealth was broadly stable quarter-over-
quarter and year-over-year. The 90+ days past due 
delinquency rate increased quarter-over-quarter and year-over-
year, primarily driven by consumer mortgages. The low net 
credit loss and the 90+ days past due delinquency rates 
continued to reflect the strong credit profiles of the portfolios. 
Mexico Consumer
Mexico Consumer operates in Mexico through Banamex 
and provides credit cards, consumer mortgages and small 
business and personal loans. Mexico Consumer serves a mass-
market segment in Mexico and focuses on developing 
multiproduct relationships with customers.
As of December 31, 2024, approximately 40% of Mexico 
Consumer EOP loans consisted of credit card loans, which 
generally drives the overall credit performance of Mexico 
Consumer, as the cards net credit losses represented 
approximately 60% of total Mexico Consumer net credit 
losses for the fourth quarter of 2024.
As presented in the chart above, the fourth quarter of 2024 
net credit loss rate and the 90+ days past due delinquency rate 
in Mexico Consumer increased quarter-over-quarter and year-
over-year, primarily driven by the ongoing normalization of 
loss and delinquency rates from post-pandemic lows. 
For additional details on cost of credit, loan delinquency 
and other information for Citi’s consumer loan portfolios, see 
each respective business’s results of operations above and 
Note 15.
U.S. Cards FICO Distribution
The following tables present the current FICO score 
distributions for Citi’s Branded Cards and Retail Services 
portfolios based on end-of-period receivables. FICO scores are 
updated as they become available.
Branded Cards
FICO distribution(1)
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
≥ 740
 56 %
 55 %
 57 %
660–739
 33 
 34 
 33 
< 660
 11 
 11 
 10 
Total
 100 %
 100 %
 100 %
Retail Services
FICO distribution(1)
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
≥ 740
 36 %
 34 %
 36 %
660–739
 41 
 42 
 41 
< 660
 23 
 24 
 23 
Total
 100 %
 100 %
 100 %
(1)
Excludes immaterial balances for Canada and for customers for which 
no FICO scores are available. 
The FICO distribution of both Branded Cards and Retail 
Services portfolios was broadly stable quarter-over-quarter 
and year-over-year. The FICO distribution continued to reflect 
the strong underlying credit quality of the portfolios. See Note 
15 for additional information on FICO scores.
84

Additional Consumer Credit Details
Consumer Loan Delinquencies Amounts and Ratios
 
EOP
loans(1)
90+ days past due(2)
30–89 days past due(2)
December 
31,
December 31,
December 31,
In millions of dollars, 
except EOP loan amounts in billions
2024
2024
2023
2022
2024
2023
2022
Wealth delinquency-managed 
loans(3)
$ 
104.1 $ 
260 
$ 
191 
$ 
186 
$ 
242 
$ 
312 
$ 
317 
Ratio
 0.25 %
 0.18 %
 0.19 %
 0.23 %
 0.30 %
 0.32 %
Wealth classifiably managed 
loans(4)
$ 
43.4 
N/A
N/A
N/A
N/A
N/A
N/A
USPB(5)(6)
Total
$ 
221.7 $ 
2,871 
$ 
2,635 
$ 
1,578 
$ 
2,604 
$ 
2,563 
$ 
1,720 
Ratio
 1.30 %
 1.26 %
 0.84 %
 1.18 %
 1.23 %
 0.92 %
Cards(6)
Total
 
171.1  
2,705 
 
2,461 
 
1,415 
 
2,333 
 
2,293 
 
1,511 
Ratio
 1.58 %
 1.49 %
 0.94 %
 1.36 %
 1.39 %
 1.00 %
Branded Cards
 
117.3  
1,383 
 
1,194 
 
629 
 
1,210 
 
1,143 
 
693 
Ratio
 1.18 %
 1.07 %
 0.63 %
 1.03 %
 1.03 %
 0.69 %
Retail Services
 
53.8  
1,322 
 
1,267 
 
786 
 
1,123 
 
1,150 
 
818 
Ratio
 2.46 %
 2.36 %
 1.56 %
 2.09 %
 2.15 %
 1.62 %
Retail Banking(5)
 
50.6  
166 
 
174 
 
163 
 
271 
 
270 
 
209 
Ratio
 0.33 %
 0.40 %
 0.45 %
 0.54 %
 0.62 %
 0.57 %
All Other
Total
$ 
23.9 $ 
341 
$ 
407 
$ 
389 
$ 
329 
$ 
384 
$ 
335 
Ratio
 1.44 %
 1.43 %
 1.26 %
 1.39 %
 1.35 %
 1.08 %
Mexico Consumer
 
17.2  
246 
 
252 
 
190 
 
242 
 
252 
 
186 
Ratio
 1.43 %
 1.35 %
 1.28 %
 1.41 %
 1.35 %
 1.26 %
Asia Consumer(7)(8)
 
4.7  
23 
 
51 
 
49 
 
27 
 
59 
 
70 
Ratio
 0.49 %
 0.69 %
 0.37 %
 0.57 %
 0.80 %
 0.53 %
Legacy Holdings Assets 
(consumer)(9)
 
2.0  
72 
 
104 
 
150 
 
60 
 
73 
 
79 
Ratio
 4.00 %
 4.33 %
 5.36 %
 3.33 %
 3.04 %
 2.82 %
Total Citigroup consumer
$ 
393.1 $ 
3,472 
$ 
3,233 
$ 
2,153 
$ 
3,175 
$ 
3,259 
$ 
2,372 
Ratio
 0.99 %
 0.94 %
 0.68 %
 0.91 %
 0.95 %
 0.75 %
(1)
End-of-period (EOP) loans include interest and fees on credit cards.
(2)
The ratios of 90+ days past due and 30–89 days past due are calculated based on EOP loans, net of unearned income.
(3)
Excludes EOP classifiably managed Private Bank loans. These loans are not included in the delinquency numerator, denominator and ratios.
(4)
These loans are evaluated for non-accrual status and write-off primarily based on their internal risk classification and not solely on their delinquency status, and, 
therefore, delinquency metrics are excluded from this table. As of December 31, 2024, 2023 and 2022, 72%, 85% and 96% of Wealth classifiably managed loans 
were rated investment grade. For additional information on the credit quality of the Wealth portfolio, including classifiably managed portfolios, see “Consumer 
Credit Trends” above.
(5)
The 90+ days past due and 30–89 days past due and related ratios for Retail Banking exclude loans guaranteed by U.S. government-sponsored agencies since the 
potential risk of loss predominantly resides with the U.S. government-sponsored agencies. The amounts excluded for loans 90+ days past due and (EOP loans) 
were $69 million ($0.5 billion), $63 million ($0.5 billion) and $89 million ($0.6 billion) at December 31, 2024, 2023 and 2022, respectively. The amounts 
excluded for loans 30–89 days past due (the 30–89 days past due EOP loans have the same adjustments as the 90+ days past due EOP loans) were $66 million, 
$73 million and $70 million at December 31, 2024, 2023 and 2022, respectively. The EOP loans in the table include the guaranteed loans.
(6)
The 90+ days past due balances for Branded Cards and Retail Services are generally still accruing interest. Citi’s policy is generally to accrue interest on credit 
card loans until 180 days past due, unless notification of bankruptcy filing has been received earlier.
(7)
Asia Consumer includes delinquencies and loans in Poland and Russia for all periods presented.
(8)
Citi has entered into agreements to sell certain Asia Consumer banking businesses. Accordingly, the loans of these businesses have been reclassified as HFS in 
Other assets on the Consolidated Balance Sheet, and, hence, the loans and related delinquencies and ratios are not included in this table. The most recent 
reclassifications commenced as follows: Taiwan and Indonesia in the first quarter of 2022; Taiwan closed in the third quarter of 2023 and Indonesia closed in the 
fourth quarter of 2023. See Note 2. 
85

(9)
The 90+ days past due and 30–89 days past due and related ratios exclude U.S. mortgage loans that are primarily related to U.S. mortgages guaranteed by U.S. 
government-sponsored agencies since the potential risk of loss predominantly resides with the U.S. agencies. The amounts excluded for 90+ days past due and 
(EOP loans) were $66 million ($0.2 billion), $67 million ($0.2 billion) and $90 million ($0.3 billion) at December 31, 2024, 2023 and 2022, respectively. The 
amounts excluded for loans 30–89 days past due (the 30–89 days past due EOP loans have the same adjustments as the 90+ days past due EOP loans) were $34 
million, $36 million and $37 million at December 31, 2024, 2023 and 2022, respectively. The EOP loans in the table include the guaranteed loans.
N/A Not applicable
Consumer Loan Net Credit Losses (NCLs) and Ratios
 
Average
loans(1)
Net credit losses(2)
In millions of dollars, except average loan amounts in billions
2024
2024
2023
2022
Wealth
$ 
149.4 $ 
121 
$ 
98 
$ 
103 
Ratio
 0.08 %
 0.07 %
 0.07 %
USPB
Total
$ 
209.2 $ 
7,579 
$ 
5,234 
$ 
2,918 
Ratio
 3.62 %
 2.72 %
 1.71 %
Cards
Total
 
161.8  
7,245 
 
4,981 
 
2,640 
Ratio
 4.48 %
 3.29 %
 1.95 %
Branded Cards
 
110.3  
4,015 
 
2,664 
 
1,384 
Ratio
 3.64 %
 2.62 %
 1.54 %
Retail Services
 
51.5  
3,230 
 
2,317 
 
1,256 
Ratio
 6.27 %
 4.64 %
 2.74 %
Retail Banking
 
47.4  
334 
 
253 
 
278 
Ratio
 0.70 %
 0.62 %
 0.79 %
All Other—Legacy Franchises (managed basis)(3)
Total
$ 
26.3 $ 
896 
$ 
861 
$ 
746 
Ratio
 3.41 %
 2.94 %
 2.16 %
Mexico Consumer
 
18.3  
828 
 
682 
 
476 
Ratio
 4.52 %
 4.01 %
 3.50 %
Asia Consumer (managed basis)(3)(4)(5)
 
5.9  
67 
 
198 
 
316 
Ratio
 1.14 %
 2.08 %
 1.82 %
Legacy Holdings Assets (consumer)
 
2.1  
1 
 
(19) 
 
(46) 
Ratio
 0.05 %
 (0.68) %
 (1.27) %
Reconciling Items(3)
$ 
7 
$ 
(6) 
$ 
(156) 
Total Citigroup
$ 
384.9 $ 
8,603 
$ 
6,187 
$ 
3,611 
Ratio
 2.24 %
 1.66 %
 1.02 %
(1)
Average loans include interest and fees on credit cards.
(2)
The ratios of net credit losses are calculated based on average loans, net of unearned income.
(3)
All Other (managed basis) excludes divestiture-related impacts (Reconciling Items) related to (i) Citi’s divestitures of its Asia Consumer businesses and (ii) the
planned IPO of Mexico Consumer/SBMM within Legacy Franchises. The Reconciling Items are fully reflected in the various line items in Citi’s Consolidated 
Statement of Income. See “All Other—Divestiture-Related Impacts (Reconciling Items)” above.
(4)
Asia Consumer also includes NCLs and average loans in Poland and Russia for all periods presented.
(5)
Approximately $0 million, $25 million and $155 million in NCLs relating to certain Asia Consumer businesses classified as held-for-sale in Other assets and 
Other liabilities on the Consolidated Balance Sheet were recorded as a reduction in revenue (Other revenue) in 2024, 2023 and 2022, respectively. Accordingly, 
these NCLs are not included in this table. See footnote 3 to this table. 
86

Loan Maturities and Fixed/Variable Pricing of Consumer Loans 
Loan Maturities
In millions of dollars at December 31, 2024
Due within
1 year
Greater than 
1 year
but within
5 years
Greater than 
5 years 
but within 15 
years
Greater than 
15 years
Total
In North America offices
Residential first mortgages
$ 
2 $ 
272 $ 
2,738 $ 
111,581 $ 
114,593 
Home equity loans
 
6  
15  
1,247  
1,873  
3,141 
Credit cards(1)
 
168,789  
2,270  
—  
—  
171,059 
Personal, small business and other
 
17,844  
13,853  
1,288  
170  
33,155 
Total
$ 
186,641 $ 
16,410 $ 
5,273 $ 
113,624 $ 
321,948 
In offices outside North America
Residential mortgages
$ 
165 $ 
215 $ 
3,899 $ 
20,177 $ 
24,456 
Credit cards(1)
 
12,895  
32  
—  
—  
12,927 
Personal, small business and other
 
26,932  
6,440  
230  
393  
33,995 
Total
$ 
39,992 $ 
6,687 $ 
4,129 $ 
20,570 $ 
71,378 
Total Consumer
$ 
226,633 $ 
23,097 $ 
9,402 $ 
134,194 $ 
393,326 
(1)
Credit card loans with maturities greater than one year represent loan modifications to borrowers experiencing financial difficulty and are at fixed interest rates.
Fixed/Variable Pricing
In millions of dollars at December 31, 2024
Due within
1 year
Greater than 
1 year
but within
5 years
Greater than 
5 years 
but within 15 
years
Greater than 
15 years
Total
Loans at fixed interest rates
Residential first mortgages
$ 
52 $ 
344 $ 
3,887 $ 
69,660 $ 
73,943 
Home equity loans
 
4  
11  
220  
203  
438 
Credit cards(1)
 
49,549  
2,302  
—  
—  
51,851 
Personal, small business and other
 
13,370  
7,769  
286  
141  
21,566 
Total
$ 
62,975 $ 
10,426 $ 
4,393 $ 
70,004 $ 
147,798 
Loans at floating or adjustable interest rates
Residential first mortgages
$ 
115 $ 
143 $ 
2,750 $ 
62,098 $ 
65,106 
Home equity loans
 
2  
4  
1,027  
1,670  
2,703 
Credit cards(1)
 
132,135  
—  
—  
—  
132,135 
Personal, small business and other
 
31,406  
12,524  
1,232  
422  
45,584 
Total
$ 
163,658 $ 
12,671 $ 
5,009 $ 
64,190 $ 
245,528 
Total Consumer
$ 
226,633 $ 
23,097 $ 
9,402 $ 
134,194 $ 
393,326 
(1)
Credit card loans with maturities greater than one year represent loan modifications to borrowers experiencing financial difficulty and are at fixed interest rates.
87

ADDITIONAL CONSUMER AND CORPORATE CREDIT DETAILS
Loans Outstanding
 
December 31,
In millions of dollars
2024
2023
2022
2021
2020
Consumer loans
In North America offices(1)
Residential first mortgages(2)
$ 
114,593 
$ 
108,711 
$ 
96,039 
$ 
83,361 
$ 
83,956 
Home equity loans(2)
 
3,141 
 
3,592 
 
4,580 
 
5,745 
 
7,890 
Credit cards
 
171,059 
 
164,720 
 
150,643 
 
133,868 
 
130,385 
Personal, small business and other
 
33,155 
 
36,135 
 
37,752 
 
40,713 
 
39,259 
Total
$ 
321,948 
$ 
313,158 
$ 
289,014 
$ 
263,687 
$ 
261,490 
In offices outside North America(1)
Residential mortgages(2)
$ 
24,456 
$ 
26,426 
$ 
28,114 
$ 
37,889 
$ 
42,817 
Credit cards
 
12,927 
 
14,233 
 
12,955 
 
17,808 
 
22,692 
Personal, small business and other
 
33,995 
 
35,380 
 
37,984 
 
57,150 
 
59,475 
Total
$ 
71,378 
$ 
76,039 
$ 
79,053 
$ 
112,847 
$ 
124,984 
Consumer loans, net of unearned income, excluding 
portfolio-layer cumulative basis adjustments(3)
$ 
393,326 
$ 
389,197 
$ 
368,067 
$ 
376,534 
$ 
386,474 
Unallocated portfolio-layer cumulative basis adjustments
$ 
(224) 
$ 
— 
$ 
— 
$ 
— 
$ 
— 
Consumer loans, net of unearned income(3)
$ 
393,102 
$ 
389,197 
$ 
368,067 
$ 
376,534 
$ 
386,474 
Corporate loans
In North America offices(1)
Commercial and industrial
$ 
57,730 
$ 
61,008 
$ 
56,176 
$ 
48,364 
$ 
53,930 
Financial institutions
 
41,815 
 
39,393 
 
43,399 
 
49,804 
 
39,390 
Mortgage and real estate(2)
 
18,411 
 
17,813 
 
17,829 
 
15,965 
 
16,522 
Installment and other(4)
 
25,529 
 
23,335 
 
23,767 
 
20,143 
 
17,362 
Lease financing
 
235 
 
227 
 
308 
 
415 
 
673 
Total
$ 
143,720 
$ 
141,776 
$ 
141,479 
$ 
134,691 
$ 
127,877 
In offices outside North America(1)
Commercial and industrial
$ 
92,856 
$ 
93,402 
$ 
93,967 
$ 
102,735 
$ 
103,234 
Financial institutions
 
27,276 
 
26,143 
 
21,931 
 
22,158 
 
25,111 
Mortgage and real estate(2)
 
8,136 
 
7,197 
 
4,179 
 
4,374 
 
5,277 
Installment and other(4)
 
25,800 
 
27,907 
 
23,347 
 
22,812 
 
24,034 
Lease financing
 
40 
 
48 
 
46 
 
40 
 
65 
Governments and official institutions
 
3,630 
 
3,599 
 
4,205 
 
4,423 
 
3,811 
Total
$ 
157,738 
$ 
158,296 
$ 
147,675 
$ 
156,542 
$ 
161,532 
Corporate loans, net of unearned income, excluding 
portfolio-layer cumulative basis adjustments(5)
$ 
301,458 
$ 
300,072 
$ 
289,154 
$ 
291,233 
$ 
289,409 
Unallocated portfolio-layer cumulative basis adjustments
$ 
(72) 
$ 
93 
$ 
— 
$ 
— 
$ 
— 
Corporate loans, net of unearned income(5)
$ 
301,386 
$ 
300,165 
$ 
289,154 
$ 
291,233 
$ 
289,409 
Total loans—net of unearned income
$ 
694,488 
$ 
689,362 
$ 
657,221 
$ 
667,767 
$ 
675,883 
Allowance for credit losses on loans (ACLL)
 
(18,574) 
 
(18,145) 
 
(16,974) 
 
(16,455) 
 
(24,956) 
Total loans—net of unearned income and ACLL
$ 
675,914 
$ 
671,217 
$ 
640,247 
$ 
651,312 
$ 
650,927 
ACLL as a percentage of total loans—
net of unearned income(6)
 2.71 %
 2.66 %
 2.60 %
 2.49 %
 3.73 %
ACLL for consumer loan losses as a percentage of 
total consumer loans—net of unearned income(6)
 4.08 %
 3.97 %
 3.84 %
 3.73 %
 5.22 %
ACLL for corporate loan losses as a percentage of 
total corporate loans—net of unearned income(6)
 0.87 %
 0.93 %
 1.01 %
 0.85 %
 1.69 %
88

(1) 
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification of corporate loans between 
offices in North America and outside North America is based on the domicile of the booking unit. The difference between the domicile of the booking unit and the 
domicile of the managing unit is not material.
(2) 
Loans secured primarily by real estate.
(3) 
Consumer loans are net of unearned income of $889 million, $802 million, $712 million, $629 million and $692 million at December 31, 2024, 2023, 2022, 2021 
and 2020, respectively. Unearned income on consumer loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and 
recognized as Interest income over the lives of the related loans.
(4) 
Installment and other includes loans to SPEs and TTS commercial cards. 
(5) 
Corporate loans include Mexico SBMM loans and are net of unearned income of $(969) million, $(917) million, $(797) million, $(770) million and $(787) million 
at December 31, 2024, 2023, 2022, 2021 and 2020, respectively. Unearned income on corporate loans primarily represents loan origination fees, net of certain 
direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans. 
(6) 
Because loans carried at fair value do not have an ACLL, they are excluded from the ACLL ratio calculation.
Details of Credit Loss Experience
In millions of dollars
2024
2023
2022
2021
2020
Allowance for credit losses on loans (ACLL) at beginning of year $ 
18,145 
$ 
16,974 
$ 
16,455 
$ 
24,956 
$ 
12,783 
Adjustments to opening balance:
Financial instruments—TDRs and vintage disclosures(1)
 
— 
 
(352) 
 
— 
 
— 
 
— 
Financial instruments—credit losses (CECL)(2)
 
— 
 
— 
 
— 
 
— 
 
4,201 
Variable post-charge-off third-party collection costs
 
— 
 
— 
 
— 
 
— 
 
(443) 
Adjusted ACLL at beginning of year
$ 
18,145 
$ 
16,622 
$ 
16,455 
$ 
24,956 
$ 
16,541 
Provision for credit losses on loans (PCLL)
Consumer
$ 
9,459 
$ 
7,665 
$ 
4,128 
$ 
(1,159) 
$ 
12,222 
Corporate
 
267 
 
121 
 
617 
 
(1,944) 
 
3,700 
Total
$ 
9,726 
$ 
7,786 
$ 
4,745 
$ 
(3,103) 
$ 
15,922 
Gross credit losses on loans
Consumer
In U.S. offices
$ 
8,989 
$ 
6,339 
$ 
3,944 
$ 
4,076 
$ 
6,141 
In offices outside the U.S. 
 
1,212 
 
1,214 
 
934 
 
2,144 
 
2,146 
Corporate
Commercial and industrial, and other
In U.S. offices
 
149 
 
129 
 
110 
 
228 
 
466 
In offices outside the U.S. 
 
170 
 
119 
 
81 
 
259 
 
409 
Loans to financial institutions
In U.S. offices
 
— 
 
4 
 
— 
 
1 
 
14 
In offices outside the U.S. 
 
10 
 
36 
 
80 
 
1 
 
12 
Mortgage and real estate
In U.S. offices
 
144 
 
31 
 
— 
 
10 
 
71 
In offices outside the U.S.
 
20 
 
9 
 
7 
 
1 
 
4 
Total
$ 
10,694 
$ 
7,881 
$ 
5,156 
$ 
6,720 
$ 
9,263 
Gross recoveries on loans
Consumer
In U.S. offices
$ 
1,406 
$ 
1,124 
$ 
1,045 
$ 
1,215 
$ 
1,094 
In offices outside the U.S. 
 
192 
 
242 
 
222 
 
496 
 
482 
Corporate
Commercial and industrial, and other
In U.S. offices
 
51 
 
38 
 
44 
 
57 
 
34 
In offices outside the U.S. 
 
35 
 
37 
 
46 
 
54 
 
27 
Loans to financial institutions
In U.S. offices
 
5 
 
— 
 
6 
 
2 
 
— 
In offices outside the U.S. 
 
4 
 
— 
 
3 
 
1 
 
14 
Mortgage and real estate
In U.S. offices
 
— 
 
— 
 
— 
 
— 
 
— 
In offices outside the U.S. 
 
1 
 
3 
 
1 
 
— 
 
1 
89

Total
$ 
1,694 
$ 
1,444 
$ 
1,367 
$ 
1,825 
$ 
1,652 
Net credit losses on loans (NCLs)
In U.S. offices
$ 
7,820 
$ 
5,341 
$ 
2,959 
$ 
3,041 
$ 
5,564 
In offices outside the U.S. 
 
1,180 
 
1,096 
 
830 
 
1,854 
 
2,047 
Total
$ 
9,000 
$ 
6,437 
$ 
3,789 
$ 
4,895 
$ 
7,611 
Other—net(3)(4)(5)(6)(7)(8)
$ 
(297) 
$ 
174 
$ 
(437) 
$ 
(503) 
$ 
104 
Allowance for credit losses on loans (ACLL) at end of year
$ 
18,574 
$ 
18,145 
$ 
16,974 
$ 
16,455 
$ 
24,956 
ACLL as a percentage of EOP loans(9)
 2.71 %
 2.66 %
 2.60 %
 2.49 %
 3.73 %
Allowance for credit losses on unfunded lending commitments 
(ACLUC)(10)
$ 
1,601 
$ 
1,728 
$ 
2,151 
$ 
1,871 
$ 
2,655 
Total ACLL and ACLUC
$ 
20,175 
$ 
19,873 
$ 
19,125 
$ 
18,326 
$ 
27,611 
Net consumer credit losses on loans
$ 
8,603 
$ 
6,187 
$ 
3,611 
$ 
4,509 
$ 
6,711 
As a percentage of average consumer loans
 2.24 %
 1.66 %
 1.02 %
 1.20 %
 1.77 %
Net corporate credit losses on loans
$ 
397 
$ 
250 
$ 
178 
$ 
386 
$ 
900 
As a percentage of average corporate loans
 0.13 %
 0.09 %
 0.06 %
 0.13 %
 0.29 %
ACLL by type at end of year(11)
Consumer
$ 
16,018 
$ 
15,431 
$ 
14,119 
$ 
14,040 
$ 
20,180 
Corporate
 
2,556 
 
2,714 
 
2,855 
 
2,415 
 
4,776 
Total
$ 
18,574 
$ 
18,145 
$ 
16,974 
$ 
16,455 
$ 
24,956 
(1)
On January 1, 2023, Citi adopted Accounting Standards Update (ASU) 2022-02, Financial Instruments—Credit Losses (Topic 326): TDRs and Vintage 
Disclosures. The ASU eliminated the accounting and disclosure requirements for TDRs, including the requirement to measure the ACLL for TDRs using a 
discounted cash flow (DCF) approach. On January 1, 2023, Citi recorded a $352 million decrease in the Allowance for loan losses, along with a $290 million 
after-tax increase to Retained earnings. See Note 1.
(2)
On January 1, 2020, Citi adopted Accounting Standards Codification (ASC) 326, Financial Instruments—Credit Losses (CECL). The ASC introduces a new credit 
loss methodology requiring earlier recognition of credit losses while also providing additional disclosure about credit risk. On January 1, 2020, Citi recorded a 
$4.1 billion, or an approximate 29%, pretax increase in the Allowance for credit losses, along with a $3.1 billion after-tax decrease in Retained earnings and a 
deferred tax asset increase of $1.0 billion. This transition impact reflects (i) a $4.9 billion build to the consumer ACL due to longer estimated tenors than under the 
incurred loss methodology under prior U.S. GAAP, net of recoveries, and (ii) a $0.8 billion decrease to the corporate ACL due to shorter remaining tenors, 
incorporation of recoveries and use of more specific historical loss data based on an increase in portfolio segmentation across industries and geographies. 
(3)
Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, dispositions, securitizations, FX translation, 
purchase accounting adjustments, etc.
(4)
2024 includes an approximate $300 million decrease related to FX translation, as well as an initial allowance for credit losses on newly purchased credit-
deteriorated assets during the year.
(5)
2023 includes an approximate $175 million increase related to FX translation.
(6)
2022 includes an approximate $350 million reclass related to the announced sales of Citi’s consumer banking businesses in Thailand, India, Malaysia, Taiwan, 
Indonesia, Bahrain and Vietnam. Also includes a decrease of approximately $100 million related to FX translation.
(7)
2021 includes an approximate $280 million reclass related to Citi’s agreement to sell its Australia consumer banking business and an approximate $90 million 
reclass related to Citi’s agreement to sell its Philippines consumer banking business. Those ACLL were reclassified to Other assets during 2021. 2021 also 
includes a decrease of approximately $134 million related to FX translation.
(8)
2020 includes reductions of approximately $4 million related to the transfer to HFS of various real estate loan portfolios. In addition, 2020 includes an increase of 
approximately $97 million related to FX translation.
(9)
December 31, 2024, 2023, 2022, 2021 and 2020 exclude $8.0 billion, $7.6 billion, $5.4 billion, $6.1 billion and $6.9 billion, respectively, of loans that are carried 
at fair value.
(10) Represents additional credit reserves recorded as Other liabilities on the Consolidated Balance Sheet.
(11) The ACLL represents management’s estimate of expected credit losses in the portfolio and troubled debt restructurings. See “Significant Accounting Policies and 
Significant Estimates” below. Attribution of the allowance is made for analytical purposes only and is available to absorb probable credit losses inherent in the 
overall portfolio. 
90

Allowance for Credit Losses on Loans (ACLL)
The following tables detail information on Citi’s ACLL, loans and coverage ratios: 
 
December 31, 2024
In billions of dollars
ACLL
EOP loans, net of
unearned income
ACLL as a
% of EOP loans(1)
Consumer
North America cards(2)
$ 
13.6 $ 
171.1 
 7.9 %
North America mortgages(3)
 
0.1  
117.2 
 0.1 
North America other(3)
 
0.7  
33.2 
 2.1 
International cards
 
0.9  
12.9 
 7.0 
International other(3)
 
0.7  
58.4 
 1.2 
Total(1)
$ 
16.0 $ 
392.8 
 4.1 %
Corporate(4)
Commercial and industrial
$ 
1.3 $ 
148.7 
 0.9 %
Financial institutions
 
0.4  
68.4 
 0.6 
Mortgage and real estate(4)
 
0.7  
26.4 
 2.7 
Installment and other
 
0.2  
50.1 
 0.4 
Total(1)
$ 
2.6 $ 
293.6 
 0.9 %
Loans at fair value(1)
N/A $ 
8.0 
N/A
Total Citigroup
$ 
18.6 $ 
694.5 
 2.7 %
 
December 31, 2023
In billions of dollars
ACLL
EOP loans, net of
unearned income
ACLL as a
% of EOP loans(1)
Consumer
North America cards(2)
$ 
12.6 $ 
164.7 
 7.7 %
North America mortgages(3)
 
0.2  
112.0 
 0.2 
North America other(3)
 
0.7  
36.2 
 1.9 
International cards
 
0.9  
14.2 
 6.3 
International other(3)
 
1.0  
61.8 
 1.6 
Total(1)
$ 
15.4 $ 
388.9 
 4.0 %
Corporate(4)
Commercial and industrial
$ 
1.7 $ 
151.5 
 1.1 %
Financial institutions
 
0.3  
65.1 
 0.5 
Mortgage and real estate(4)
 
0.6  
24.9 
 2.4 
Installment and other
 
0.1  
51.4 
 0.2 
Total(1)
$ 
2.7 $ 
292.9 
 0.9 %
Loans at fair value(1)
N/A $ 
7.6 
N/A
Total Citigroup
$ 
18.1 $ 
689.4 
 2.7 %
(1)
Excludes loans carried at fair value, since they do not have an ACLL and are excluded from the ACLL ratio calculation. 
(2)
Includes both Branded Cards and Retail Services. As of December 31, 2024, the $13.6 billion of ACLL represented approximately 22 months of coincident net 
credit loss coverage (based on 4Q24 NCLs). As of December 31, 2024, Branded Cards ACLL as a percentage of EOP loans was 6.4% and Retail Services ACLL 
as a percentage of EOP loans was 11.3%. As of December 31, 2023, the $12.6 billion of ACLL represented approximately 25 months of coincident net credit loss 
coverage (based on 4Q23 NCLs). As of December 31, 2023, Branded Cards ACLL as a percentage of EOP loans was 6.0% and Retail Services ACLL as a 
percentage of EOP loans was 11.1%.
(3)
Includes residential mortgages, retail loans and personal, small business and other loans, including those extended through the Private Bank network.
(4)
The above corporate loan classifications are broadly based on the loan’s collateral, purpose and type of borrower, which may be different from the following 
industry table. For example, commercial and industrial, financial institutions, and installment and other loan classifications include various forms of loans to 
borrowers across multiple industries, whereas mortgage and real estate includes loans secured primarily by real estate.
N/A  Not applicable
91

The following table details Citi’s corporate credit ACLL by industry exposure:
 
December 31, 2024
In millions of dollars, except percentages
Funded 
exposure(1)
ACLL
ACLL as a % of 
funded exposure
Transportation and industrials
$ 
57,166 $ 
460 
 0.8 %
Banks and finance companies
 
56,716  
307 
 0.5 
Real estate(2)
 
53,186  
717 
 1.3 
Commercial
 
36,200  
645 
 1.8 
Residential
 
16,986  
72 
 0.4 
Consumer retail
 
32,212  
258 
 0.8 
Technology, media and telecom
 
29,534  
238 
 0.8 
Power, chemicals, metals and mining
 
18,504  
257 
 1.4 
Public sector
 
13,209  
47 
 0.4 
Energy and commodities
 
11,686  
136 
 1.2 
Health
 
8,537  
77 
 0.9 
Asset managers and funds
 
5,258  
28 
 0.5 
Insurance
 
2,115  
8 
 0.4 
Securities firms
 
590  
9 
 1.5 
Financial markets infrastructure
 
181  
1 
 0.6 
Other industries(3)
 
4,733  
13 
 0.3 
Total(4)
$ 
293,627 $ 
2,556 
 0.9 %
(1) 
Funded exposure excludes loans carried at fair value of $7.8 billion that are not subject to ACLL under the CECL standard.
(2) 
As of December 31, 2024, the portion of the ACLL attributed to the total funded CRE exposure (including the Private Bank) was approximately 1.60%.
(3) 
Includes $0.6 billion of funded exposure at December 31, 2024, primarily related to commercial credit card delinquency-managed loans. 
(4) 
As of December 31, 2024, the ACLL above reflects coverage of 0.4% of funded investment-grade exposure and 2% of funded non-investment-grade
exposure.
The following table details Citi’s corporate credit ACLL by industry exposure: 
 
December 31, 2023
In millions of dollars, except percentages
Funded 
exposure(1)
ACLL
ACLL as a % of 
funded exposure
Transportation and industrials
$ 
59,917 $ 
453 
 0.8 %
Banks and finance companies
 
52,569  
179 
 0.3 
Real estate(2)
 
51,660  
663 
 1.3 
Commercial
 
35,058  
599 
 1.7 
Residential
 
16,602  
64 
 0.4 
Consumer retail
 
33,548  
282 
 0.8 
Technology, media and telecom
 
29,832  
376 
 1.3 
Power, chemicals, metals and mining
 
19,004  
270 
 1.4 
Public sector
 
12,621  
102 
 0.8 
Energy and commodities
 
12,606  
166 
 1.3 
Health
 
9,135  
72 
 0.8 
Asset managers and funds
 
4,232  
36 
 0.9 
Insurance
 
2,390  
14 
 0.6 
Securities firms
 
734  
23 
 3.1 
Financial markets infrastructure
 
156  
— 
 — 
Other industries(3)
 
4,480  
78 
 1.7 
Total(4)
$ 
292,884 $ 
2,714 
 0.9 %
(1) 
Funded exposure excludes loans carried at fair value of $7.3 billion that are not subject to ACLL under the CECL standard.
(2) 
As of December 31, 2023, the portion of the ACLL attributed to the total funded CRE exposure (including the Private Bank) was approximately 1.49%.
(3) 
Includes $0.6 billion of funded exposure at December 31, 2023, primarily related to commercial credit card delinquency-managed loans. 
(4) 
As of December 31, 2023, the ACLL above reflects coverage of 0.3% of funded investment-grade exposure and 2.9% of funded non-investment-grade exposure.
92

Non-Accrual Loans and Assets
There is a certain amount of overlap among non-accrual loans 
and assets. The following summary provides a general 
description of each category:
•
Corporate and consumer (including commercial banking) 
non-accrual status is based on the determination that 
payment of interest or principal is doubtful.
•
A corporate loan may be classified as non-accrual and still 
be current on principal and interest payments under the 
terms of the loan structure. 
•
Consumer non-accrual status is generally based on aging, 
i.e., the borrower has fallen behind on payments.
•
Consumer mortgage loans, other than Federal Housing 
Administration (FHA)–insured loans, are classified as 
non-accrual within 60 days of notification that the 
borrower has filed for bankruptcy. Uninsured consumer 
mortgage loans are classified as non-accrual if the loan is 
90 days or more past due. In addition, home equity loans 
are classified as non-accrual if the related residential first 
mortgage loan is 90 days or more past due.
•
U.S. Branded Cards and Retail Services are not included 
because, under industry standards, credit card loans 
accrue interest until such loans are charged off, which 
typically occurs at 180 days of contractual delinquency.
93

Non-Accrual Loans
The table below summarizes Citigroup’s non-accrual loans 
(NAL) as of the periods indicated. Non-accrual loans may still 
be current on interest payments. In situations where Citi 
reasonably expects that only a portion of the principal owed 
will ultimately be collected, all payments received are 
reflected as a reduction of principal and not as interest income. 
For all other non-accrual loans, cash interest receipts are 
generally recorded as revenue.
December 31,
In millions of dollars
2024
2023
2022
2021
2020
Corporate non-accrual loans by region(1)(2)(3)
North America
$ 
757 $ 
978 $ 
138 $ 
510 $ 
1,486 
International
 
620  
904  
984  
1,043  
1,560 
Total
$ 
1,377 $ 
1,882 $ 
1,122 $ 
1,553 $ 
3,046 
International NAL by cluster
United Kingdom
$ 
190 $ 
268 $ 
288 $ 
227 $ 
422 
Japan, Asia North and Australia (JANA)
 
22  
70  
50  
82  
118 
LATAM
 
301  
367  
429  
568  
719 
Asia South
 
17  
35  
3  
26  
94 
Europe
 
58  
139  
117  
88  
193 
Middle East and Africa (MEA)
 
32  
25  
97  
52  
14 
Corporate non-accrual loans(1)(2)(3)
Banking
$ 
498 $ 
799 $ 
757 $ 
1,166 $ 
2,595 
Services
65
103
153
70
79
Markets
715
791
13
85
193
Mexico SBMM
99
189
199
232
179
Total
$ 
1,377 $ 
1,882 $ 
1,122 $ 
1,553 $ 
3,046 
Consumer non-accrual loans(1)
Wealth
$ 
404 $ 
288 $ 
259 $ 
336 $ 
494 
USPB
 
290  
291  
282  
344  
456 
Mexico Consumer
 
411  
479  
457  
524  
774 
Asia Consumer(4)
 
19  
22  
30  
209  
296 
Legacy Holdings Assets (consumer)
 
186  
235  
289  
413  
602 
Total 
$ 
1,310 $ 
1,315 $ 
1,317 $ 
1,826 $ 
2,622 
Total non-accrual loans
$ 
2,687 $ 
3,197 $ 
2,439 $ 
3,379 $ 
5,668 
(1)
Corporate loans are placed on non-accrual status based on a review by Citigroup’s risk officers. Corporate non-accrual loans may still be current on interest 
payments. With limited exceptions, the following practices are applied for consumer loans: consumer loans, excluding credit cards and mortgages, are placed on 
non-accrual status at 90 days past due and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and 
written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such 
loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans. The 
balances above represent non-accrual loans within Corporate loans and Consumer loans on the Consolidated Balance Sheet.
(2)
Approximately 61%, 50%, 50%, 56% and 64% of Citi’s corporate non-accrual loans remain current on interest and principal payments at December 31, 2024, 
2023, 2022, 2021 and 2020, respectively.
(3)
The December 31, 2024 total corporate non-accrual loans represented 0.46% of total corporate loans. 
(4) 
Asia Consumer includes balances in Poland and Russia for all periods presented and in Bahrain for December 31, 2021 and 2020.
94

The changes in Citigroup’s non-accrual loans were as follows: 
Year ended
Year ended
December 31, 2024
December 31, 2023
In millions of dollars
Corporate
Consumer
Total
Corporate
Consumer
Total
Non-accrual loans at beginning of year
$ 
1,882 $ 
1,315 $ 
3,197 $ 
1,122 $ 
1,317 $ 
2,439 
Additions
 
1,517  
1,966  
3,483  
2,103  
1,702  
3,805 
Sales and transfers to HFS
 
(443)  
(14)  
(457)  
(110)  
(22)  
(132) 
Returned to performing
 
(269)  
(206)  
(475)  
(141)  
(315)  
(456) 
Paydowns/settlements
 
(934)  
(531)  
(1,465)  
(819)  
(476)  
(1,295) 
Charge-offs
 
(372)  
(951)  
(1,323)  
(264)  
(851)  
(1,115) 
Other
 
(4)  
(269)  
(273)  
(9)  
(40)  
(49) 
Ending balance
$ 
1,377 $ 
1,310 $ 
2,687 $ 
1,882 $ 
1,315 $ 
3,197 
The table below summarizes Citigroup’s other real estate owned (OREO) assets. OREO is recorded on the Consolidated Balance 
Sheet within Other assets. This represents the carrying value of all real estate property acquired by foreclosure or other legal 
proceedings when Citi has taken possession of the collateral:
December 31,
In millions of dollars
2024
2023
2022
2021
2020
OREO
North America
$ 
9 
$ 
17 
$ 
10 
$ 
15 
$ 
19 
International(1)
 
9 
 
19 
 
5 
 
12 
 
24 
Total OREO
$ 
18 
$ 
36 
$ 
15 
$ 
27 
$ 
43 
Non-accrual assets
Corporate non-accrual loans
$ 
1,377 
$ 
1,882 
$ 
1,122 
$ 
1,553 
$ 
3,046 
Consumer non-accrual loans
 
1,310 
 
1,315 
 
1,317 
 
1,826 
 
2,622 
Non-accrual loans (NAL)
$ 
2,687 
$ 
3,197 
$ 
2,439 
$ 
3,379 
$ 
5,668 
OREO
 
18 
 
36 
 
15 
 
27 
 
43 
Non-accrual assets (NAA)
$ 
2,705 
$ 
3,233 
$ 
2,454 
$ 
3,406 
$ 
5,711 
NAL as a percentage of total loans
 0.39 %
 0.46 %
 0.37 %
 0.51 %
 0.84 %
NAA as a percentage of total assets
 0.11 
 0.13 
 0.10 
 0.15 
 0.25 
ACLL as a percentage of NAL(2)
 691 
 568 
 696 
 487 
 440 
(1)
The International OREO details by cluster are not provided due to the immateriality of such amounts.
(2)
The ACLL includes the allowance for Citi’s credit card portfolios and purchased credit-deteriorated loans, while the non-accrual loans exclude credit card 
balances (with the exception of certain international portfolios).
95

LIQUIDITY RISK
Overview
Adequate and diverse sources of funding and liquidity are 
essential to Citi’s businesses. Funding and liquidity risks arise 
from several factors, many of which are mostly or entirely 
outside of Citi’s control, such as disruptions in the financial 
markets, changes in key funding sources, credit spreads, 
changes in Citi’s credit ratings and macroeconomic, 
geopolitical and other conditions. For additional information, 
see “Risk Factors—Liquidity Risks” above.
Citi’s funding and liquidity management objectives are 
aimed at (i) funding its existing asset base, (ii) growing its 
core businesses, (iii) maintaining sufficient liquidity, 
structured appropriately, so that Citi can operate under a 
variety of adverse circumstances, including potential 
Company-specific and/or market liquidity events in varying 
durations and severity, and (iv) satisfying regulatory 
requirements, including, but not limited to, those related to 
resolution planning (see “Resolution Plan” and “Total Loss-
Absorbing Capacity (TLAC)” below). Citigroup’s primary 
liquidity objectives are established by entity, and in aggregate, 
across two major categories:
•
Citibank (including Citibank Europe plc, Citibank 
Singapore Ltd. and Citibank (Hong Kong) Ltd.); and
•
Citi’s non-bank and other entities, including the parent 
holding company (Citigroup Inc.), Citi’s primary 
intermediate holding company (Citicorp LLC), Citi’s 
broker-dealer subsidiaries (including Citigroup Global 
Markets Inc., Citigroup Global Markets Limited and 
Citigroup Global Markets Japan Inc.) and other bank and 
non-bank subsidiaries that are consolidated into Citigroup 
(including Banamex).
At an aggregate Citigroup level, Citi’s goal is to maintain 
sufficient funding in amount and tenor to fully fund customer 
assets and to provide an appropriate amount of cash and high-
quality liquid assets (as discussed below), even in times of 
stress, in order to meet its payment obligations as they come 
due. The liquidity risk management framework provides that, 
in addition to the aggregate requirements, certain entities be 
self-sufficient or net providers of liquidity, including in 
conditions established under their designated stress tests.
Citi’s primary funding sources include (i) corporate and 
consumer deposits via Citi’s bank subsidiaries, including 
Citibank, N.A. (Citibank), (ii) long-term debt (primarily senior 
and subordinated debt) mainly issued by Citigroup Inc., as the 
parent, and Citibank, and (iii) stockholders’ equity. These 
sources may be supplemented by short-term borrowings, 
primarily in the form of secured funding transactions.
Citi’s funding and liquidity framework, working in 
concert with overall asset/liability management, helps ensure 
that there is sufficient liquidity and tenor in the overall liability 
structure (including funding products) of the Company relative 
to the liquidity requirements of Citi’s assets. This reduces the 
risk that liabilities will become due before assets mature or are 
monetized. The Company holds excess liquidity, primarily in 
the form of high-quality liquid assets (HQLA), as presented in 
the table below. 
Citi’s liquidity is managed centrally by Corporate 
Treasury, reported within Corporate/Other in All Other, in 
conjunction with regional and in-country treasurers with 
oversight provided by Independent Risk Management and 
various Asset and Liability Committees (ALCOs) at the 
individual entity, region, country and business levels. Pursuant 
to this approach, Citi’s HQLA are managed with emphasis on 
asset/liability management and entity-level liquidity adequacy 
throughout Citi.
Citi’s CRO and CFO co-chair Citigroup’s ALCO, which 
includes Citi’s Treasurer and other senior executives. The 
ALCO sets the strategy of the liquidity portfolio and monitors 
portfolio performance (see “Risk Governance—Board and 
Executive Management Committees” above). Significant 
changes to portfolio asset allocations are approved by the 
ALCO. Citi also has other ALCOs, which are established at 
various organizational levels to ensure appropriate oversight 
for individual entities, countries, franchise businesses and 
regions, serving as the primary governance committees for 
managing Citi’s balance sheet and liquidity.
As a supplement to Citigroup’s ALCO, Citi’s Funding 
and Liquidity Risk Committee (FLRC) is focused on funding 
and liquidity risk matters. The FLRC reviews and discusses 
the funding and liquidity risk profile of, as well as risk 
management practices for, Citigroup and Citibank and reports 
its findings and recommendations to each relevant ALCO as 
appropriate.
Liquidity Monitoring and Measurement
Stress Testing 
Liquidity stress testing is performed for each of Citi’s major 
entities, operating subsidiaries and countries. Stress testing 
and scenario analyses are intended to quantify the potential 
impact of an adverse liquidity event on the balance sheet and 
liquidity position, in order to have sufficient liquidity on hand 
to manage through such an event. These scenarios include 
assumptions about significant changes in key funding sources, 
market triggers (such as credit ratings), potential uses of 
funding and macroeconomic, geopolitical and other 
conditions. These conditions include expected and stressed 
market conditions as well as Company-specific events.
Liquidity stress tests are performed to ascertain potential 
mismatches between liquidity sources and uses over a variety 
of time horizons and over different stressed conditions. To 
monitor the liquidity of an entity, these stress tests and 
potential mismatches are calculated on a daily basis. 
Given the range of potential stresses, Citi maintains 
contingency funding plans on a consolidated basis and for 
individual entities. These plans specify a wide range of readily 
available actions for a variety of adverse market conditions or 
idiosyncratic stresses.
96

High-Quality Liquid Assets (HQLA)
Citibank
Citi non-bank and other entities
Total
In billions of dollars
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
Available cash
$ 
227.1 $ 
211.6 $ 
200.6 $ 
7.7 $ 
6.9 $ 
5.6 $ 
234.8 $ 
218.5 $ 
206.2 
U.S. sovereign
 
191.2  
205.0  
131.6  
46.8  
43.2  
74.3  
238.0  
248.2  
205.9 
U.S. agency/agency MBS
 
26.6  
28.2  
51.0  
2.1  
2.0  
3.1  
28.7  
30.2  
54.1 
Foreign government debt(1)
 
44.2  
38.1  
76.0  
12.6  
16.2  
18.0  
56.8  
54.3  
94.0 
Other investment grade
 
—  
—  
0.2  
0.1  
—  
0.1  
0.1  
—  
0.3 
Total HQLA (AVG)
$ 
489.1 $ 
482.9 $ 
459.4 $ 
69.3 $ 
68.3 $ 
101.1 $ 
558.4 $ 
551.2 $ 
560.5 
Note: The amounts in the table above are presented on an average basis. For securities, the amounts represent the liquidity value that potentially could be realized and, 
therefore, exclude any securities that are encumbered and incorporate any haircuts applicable under the U.S. LCR rule. The table above incorporates various restrictions 
that could limit the transferability of liquidity between legal entities, including Section 23A of the Federal Reserve Act. Changes in HQLA line categories from the 
prior-year period were primarily driven by the reallocation of nontransferable HQLA, which did not change total average HQLA, and thus did not impact Citi’s LCR 
ratio.
(1)  Foreign government debt includes securities issued or guaranteed by foreign sovereigns, agencies and multilateral development banks. Foreign government debt 
securities are held largely to support local liquidity requirements and Citi’s local franchises and principally include government bonds from Japan, Korea, the 
United Kingdom, Mexico and Hong Kong.
The table above includes average amounts of HQLA held 
at Citigroup’s operating entities that are eligible for inclusion 
in the calculation of Citigroup’s consolidated LCR, pursuant 
to the U.S. LCR rules. These amounts include the HQLA 
needed to meet the minimum requirements at these entities as 
well as any amounts in excess of these minimums that are 
available to be transferred to other entities within Citigroup. 
Citigroup’s average HQLA increased quarter-over-quarter as 
of the fourth quarter of 2024, primarily driven by an increase 
in average wholesale funding. 
As of December 31, 2024, Citigroup had approximately 
$933 billion of available liquidity resources to support client 
and business needs, including end-of-period HQLA ($554 
billion); additional unencumbered HQLA, including excess 
liquidity held at bank entities that is non-transferable to other 
entities within Citigroup ($227 billion); and unused borrowing 
capacity from available assets not already accounted for within 
Citi’s HQLA to support additional advances from the Federal 
Home Loan Bank (FHLB) and the Federal Reserve Bank 
discount window ($152 billion).
Short-Term Liquidity Measurement: Liquidity Coverage 
Ratio (LCR)
In addition to internal 30-day liquidity stress testing performed 
for Citi’s major entities, operating subsidiaries and countries, 
Citi also monitors its liquidity by reference to the LCR.
The LCR is calculated by dividing HQLA by estimated 
net outflows assuming a stressed 30-day period, with the net 
outflows determined by standardized stress outflow and inflow 
rates prescribed in the LCR rule. The outflows are partially 
offset by contractual inflows from assets maturing within 30 
days. Similar to outflows, the inflows are calculated based on 
prescribed factors to various asset categories, such as retail 
loans as well as unsecured and secured wholesale lending. The 
minimum LCR requirement is 100%.
The table below details the components of Citi’s LCR 
calculation and HQLA in excess of net outflows for the 
periods indicated:
In billions of dollars
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
HQLA
$ 558.4 
$ 551.2 
$ 560.5 
Net outflows
 480.8 
 469.6 
 482.7 
LCR
 116 %
 117 %
 116 %
HQLA in excess of net outflows
$ 77.6 
$ 81.6 
$ 77.8 
Note: The amounts are presented on an average basis.
As of December 31, 2024, Citigroup’s average LCR 
decreased from the quarter ended September 30, 2024. The 
decrease was primarily driven by increased market activity 
and client lending within Citi’s broker-dealer subsidiaries, 
partially offset by the increase in average HQLA.
In addition, considering Citi’s total available liquidity 
resources at quarter end of $933 billion, Citi maintained 
approximately $452 billion of excess liquidity resources above 
the stressed average net outflow of approximately $481 
billion, presented in the LCR table above.
97

Long-Term Liquidity Measurement: Net Stable Funding 
Ratio (NSFR) 
The NSFR measures the availability of an institution’s stable 
funding against the required stable funding in accordance with 
a calculation required by the rule. The ratio of available stable 
funding to required stable funding must be greater than 100%.
In general, an institution’s available stable funding 
includes portions of equity, deposits and long-term debt, while 
its required stable funding is based on the liquidity 
characteristics of its assets, derivatives and commitments. 
Standardized weightings are required to be applied to the 
various asset and liability classes. 
For the quarter ended December 31, 2024, Citigroup’s 
consolidated NSFR was compliant with the 100% minimum 
requirement of the rule. (For additional information, see the 
Consolidated Citigroup NSFR Disclosure for the quarterly 
periods ended December 31, 2024 and September 30, 2024, on 
Citi’s Investor Relations website. The Consolidated Citigroup 
NSFR Disclosure on Citi’s Investor Relations website is not 
incorporated by reference into, and does not form any part of, 
this Form 10-K).
Select Balance Sheet Items
This section provides details of select liquidity-related assets 
and liabilities reported on Citigroup’s Consolidated Balance 
Sheet.
Cash and Investments
The table below details average and end-of-period Cash and 
due from banks, Deposits with banks (collectively cash) and 
Investment securities. Citi’s investment securities portfolio 
consists largely of highly liquid U.S. Treasury, U.S. agency 
and other sovereign bonds, with an aggregate duration of less 
than three years. EOP cash and investments decreased 5% 
quarter-over-quarter, primarily driven by reductions in 
deposits and total long-term debt. At December 31, 2024, 
Citi’s EOP cash and Investment securities comprised 
approximately 32% of total assets:
In billions of dollars
4Q24
3Q24
4Q23
Cash and due from banks
$ 
30 $ 
26 $ 
27 
Deposits with banks
 
284  
266  
252 
Investment securities
 
484  
500  
516 
Total Citigroup cash and 
investment securities (AVG)
$ 
798 $ 
792 $ 
795 
Total Citigroup cash and 
investment securities (EOP)
$ 
753 $ 
794 $ 
780 
Deposits 
The table below details the average deposits, by segment and/
or business, and the total Citigroup end-of-period deposits for 
each of the periods indicated:
In billions of dollars
4Q24
3Q24
4Q23
Services
$ 
839 $ 
825 $ 
803 
TTS 
 
704  
690  
681 
Securities Services
 
135  
135  
122 
Markets(1)
 
15  
19  
23 
Banking
 
1  
1  
1 
Wealth
 
315  
316  
307 
USPB
 
86  
85  
105 
All Other—Legacy Franchises
 
42  
45  
52 
All Other—Corporate/Other(1)
 
22  
20  
29 
Total Citigroup deposits (AVG)
$ 1,320 $ 1,311 $ 1,320 
Total Citigroup deposits (EOP)
$ 1,284 $ 1,310 $ 1,309 
(1) 
During the third quarter of 2024, approximately $9 billion of 
institutional deposits were moved from Markets to All Other—
Corporate/Other. Prior periods were not reclassified. For additional 
information about the reallocated deposits, see Note 3.
Citi’s deposit base is spread across a diversified set of 
countries, industries, clients and currencies and is subject to 
Citi’s Liquidity Risk Management Policy and Procedures. 
End-of-period deposits decreased 2% year-over-year, 
primarily driven by declines in Legacy Franchises, reflecting 
the continued wind-downs, the impact of FX translation and 
reductions of corporate certificates of deposit in Corporate/
Other. End-of-period deposits decreased 2% sequentially, 
primarily driven by temporary reductions at year end in 
Services.
On an average basis, deposits were relatively flat year-
over-year and increased 1% sequentially, primarily driven by 
Services. In the fourth quarter of 2024, average deposits for:
•
Services increased 4% year-over-year, as TTS increased 
3% due to deepened client relationships and growth in 
operational deposits, and Securities Services increased 
11% driven by AUC growth.
•
USPB decreased 18% year-over-year, as the transfer of 
certain relationships and the associated deposits to Wealth 
more than offset underlying deposit growth.
•
Wealth increased 3% year-over-year, largely reflecting the 
transfer of certain relationships and the associated 
deposits from USPB, partially offset by the shift in 
deposits to higher-yielding investments on Citi’s platform.
•
All Other decreased 21% year-over-year, primarily 
reflecting the continued wind-downs, the impact of FX 
translation of deposits in Legacy Franchises and 
reductions of corporate certificates of deposit in 
Corporate/Other.
98

The majority of Citi’s $1.3 trillion of end-of-period 
deposits are institutional (approximately $820 billion) and 
span approximately 90 countries. A large majority of these 
institutional deposits are within TTS, and of these, 
approximately 80% are from clients that use all three TTS 
integrated services: payments and collections, liquidity 
management and working capital solutions. In addition, nearly 
80% of TTS deposits are from clients that have a longer than 
15-year relationship with Citi. 
Citi also has a strong consumer and wealth deposit base, 
with $402 billion of USPB and Wealth deposits as of year end, 
which are diversified across the Private Bank, Citigold and 
Wealth at Work within Wealth, as well as USPB, and across 
regions and products. As of year end, approximately 66% of 
U.S. Citigold clients have been with Citi for more than 10 
years and approximately 39% of Private Bank ultra-high net 
worth clients have been with Citi for more than 10 years. In 
addition, USPB’s deposits are spread across six key 
metropolitan areas in the U.S.
Long-Term Debt
Long-term debt (generally defined as debt with original 
maturities of one year or more) represents the most significant 
component of Citi’s funding for the Citigroup parent company 
and Citi’s non-bank subsidiaries and is a supplementary source 
of funding for the bank entities. 
Weighted-Average Maturity (WAM) 
The following table presents Citigroup and its affiliates’ 
(including Citibank) WAM of unsecured long-term debt 
issued with a remaining life greater than one year:
WAM in years
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
Unsecured debt
 
7.3  
7.5  
7.5 
Non-bank benchmark debt
 
6.9  
7.0  
7.0 
Customer-related debt
 
8.7  
8.6  
8.6 
TLAC-eligible debt
 
8.4  
8.5  
8.6 
The WAM is calculated based on the contractual maturity 
of each security. For securities that are redeemable prior to 
maturity where the option is not held by the issuer, the WAM 
is calculated based on the earliest date an option becomes 
exercisable.
Long-Term Debt Outstanding
The following table presents Citi’s end-of-period total long-
term debt outstanding for each of the dates indicated:
In billions of dollars
Dec. 31, 
2024
Sept. 30, 
2024
Dec. 31, 
2023
Non-bank(1)
Benchmark debt:
Senior debt
$ 107.4 $ 114.0 $ 110.3 
Subordinated debt
 
28.7  
27.9  
24.9 
Trust preferred
 
1.6  
1.6  
1.6 
Customer-related debt
 
103.3  
108.8  
110.1 
Local country and other(2)
 
10.8  
10.3  
8.0 
Total non-bank
$ 251.8 $ 262.6 $ 254.9 
Bank
FHLB borrowings
$ 
8.5 $ 
11.5 $ 
11.5 
Securitizations(3)
 
5.1  
5.4  
6.7 
Citibank benchmark senior debt
 
19.4  
16.9  
10.1 
Local country and other(2)
 
2.5  
2.7  
3.4 
Total bank
$ 
35.5 $ 
36.5 $ 
31.7 
Total long-term debt
$ 287.3 $ 299.1 $ 286.6 
Note: Amounts represent the current value of long-term debt on Citi’s 
Consolidated Balance Sheet that, for certain debt instruments, includes 
consideration of fair value, hedging impacts and unamortized discounts and 
premiums.
(1) 
Non-bank includes long-term debt issued to third parties by the parent 
holding company (Citigroup) and Citi’s non-bank subsidiaries (including 
broker-dealer subsidiaries) that are consolidated into Citigroup. As of 
December 31, 2024, non-bank included $87.8 billion of long-term debt 
issued by Citi’s broker-dealer and other subsidiaries that are 
consolidated into Citigroup. Certain Citigroup consolidated hedging 
activities are also included in this line.
(2) 
Local country and other includes debt issued by Citi’s affiliates in 
support of their local operations. Within non-bank, certain secured 
financing is also included.
(3) 
Predominantly credit card securitizations, primarily backed by Branded 
Cards receivables.
Citi’s total long-term debt outstanding was essentially 
unchanged year-over-year. Sequentially, long-term debt 
outstanding decreased 4%, largely related to net maturities of 
senior benchmark debt at the bank and non-bank entities and 
customer-related debt issuances at the non-bank entities. 
As part of its liability management, Citi has considered, 
and may continue to consider, opportunities to redeem or 
repurchase its long-term debt pursuant to open market 
purchases, tender offers or other means. Such redemptions and 
repurchases help reduce Citi’s overall funding costs. During 
2024, Citi redeemed or repurchased an aggregate of $46.8 
billion of its outstanding long-term debt. 
99

Long-Term Debt Issuances and Maturities 
The table below details Citi’s long-term debt issuances and maturities (including repurchases and redemptions) during the periods 
presented:
 
2024
2023
2022
In billions of dollars
Maturities
Issuances
Maturities
Issuances
Maturities
Issuances
Non-bank
Benchmark debt:
Senior debt
$ 
13.9 $ 
11.7 $ 
10.2 $ 
— $ 
15.4 $ 
27.3 
Subordinated debt
 
1.0  
4.9  
1.3  
3.2  
0.9  
— 
Trust preferred
 
—  
—  
—  
—  
0.1  
— 
Customer-related debt
 
59.2  
56.7  
42.1  
40.1  
27.0  
65.1 
Local country and other
 
6.1  
8.8  
3.1  
3.9  
2.8  
3.5 
Total non-bank
$ 
80.2 $ 
82.1 $ 
56.7 $ 
47.2 $ 
46.2 $ 
95.9 
Bank
FHLB borrowings
$ 
7.0 $ 
4.0 $ 
4.3 $ 
8.5 $ 
5.3 $ 
7.3 
Securitizations
 
1.7  
—  
2.4  
1.5  
2.1  
0.2 
Citibank benchmark senior debt
 
2.7  
12.0  
—  
7.5  
0.9  
— 
Local country and other
 
1.4  
1.0  
1.6  
1.1  
2.6  
1.3 
Total bank
$ 
12.8 $ 
17.0 $ 
8.3 $ 
18.6 $ 
10.9 $ 
8.8 
Total
$ 
93.0 $ 
99.1 $ 
65.0 $ 
65.8 $ 
57.1 $ 
104.7 
The table below details Citi’s aggregate long-term debt maturities (including repurchases and redemptions) in 2024, as well as its 
aggregate expected remaining long-term debt maturities by year as of December 31, 2024:
 
Maturities
In billions of dollars
2024
2025
2026
2027
2028
2029
Thereafter
Total
Non-bank
Benchmark debt:
Senior debt
$ 
13.9 $ 
3.9 $ 
24.3 $ 
7.2 $ 
16.6 $ 
3.5 $ 
51.9 $ 
107.4 
Subordinated debt
 
1.0  
5.2  
2.4  
3.6  
2.0  
—  
15.5  
28.7 
Trust preferred 
 
—  
—  
—  
—  
—  
—  
1.6  
1.6 
Customer-related debt
 
59.2  
20.8  
12.4  
13.2  
7.1  
9.6  
40.2  
103.3 
Local country and other
 
6.1  
2.0  
1.0  
1.0  
1.0  
1.3  
4.5  
10.8 
Total non-bank
$ 
80.2 $ 
31.9 $ 
40.1 $ 
25.0 $ 
26.7 $ 
14.4 $ 
113.7 $ 
251.8 
Bank
FHLB borrowings
$ 
7.0 $ 
6.5 $ 
2.0 $ 
— $ 
— $ 
— $ 
— $ 
8.5 
Securitizations
 
1.7  
0.9  
—  
1.9  
—  
0.8  
1.5  
5.1 
Citibank benchmark senior debt
 
2.7  
2.5  
8.0  
3.0  
2.5  
1.5  
1.9  
19.4 
Local country and other
 
1.4  
0.1  
0.7  
0.4  
0.1  
1.1  
0.1  
2.5 
Total bank
$ 
12.8 $ 
10.0 $ 
10.7 $ 
5.3 $ 
2.6 $ 
3.4 $ 
3.5 $ 
35.5 
Total long-term debt
$ 
93.0 $ 
41.9 $ 
50.8 $ 
30.3 $ 
29.3 $ 
17.8 $ 
117.2 $ 
287.3 
100

Resolution Plan
Citigroup is required under Title I of the Dodd-Frank Wall 
Street Reform and Consumer Protection Act of 2010 (Dodd-
Frank Act) and the rules promulgated by the FDIC and FRB to 
periodically submit a plan for Citi’s rapid and orderly 
resolution under the U.S. Bankruptcy Code in the event of 
material financial distress or failure. For additional 
information on risks related to the application of resolution 
plan requirements, see “Risk Factors—Strategic Risks” above. 
Citigroup alternates between submitting a full resolution plan 
and a targeted resolution plan on a biennial cycle.
Under Citi’s preferred “single point of entry” resolution 
plan strategy, only Citigroup, the parent holding company, 
would enter into bankruptcy, while Citigroup’s material legal 
entities (as defined in the public section of its 2023 resolution 
plan, which can be found on the FRB’s and FDIC’s websites) 
would remain operational outside of any resolution or 
insolvency proceedings. Citigroup’s resolution plan has been 
designed to minimize the risk of systemic impact to the U.S. 
and global financial systems, while maximizing the value of 
the bankruptcy estate for the benefit of Citigroup’s creditors, 
including its unsecured long-term debt holders. 
In addition, in line with the FRB’s total loss-absorbing 
capacity (TLAC) rule, Citigroup’s shareholders and unsecured 
creditors—including its unsecured long-term debt holders—
bear any losses resulting from Citigroup’s bankruptcy. 
Accordingly, any value realized by holders of its unsecured 
long-term debt may not be sufficient to repay the amounts 
owed to such debt holders in the event of a bankruptcy or 
other resolution proceeding of Citigroup.
The FDIC has also indicated that it was developing a 
single point of entry strategy to implement the Orderly 
Liquidation Authority under Title II of the Dodd-Frank Act, 
which provides the FDIC with the ability to resolve a firm 
when it is determined that bankruptcy would have serious 
adverse effects on financial stability in the U.S.
As previously disclosed, in response to feedback received 
from the FRB and FDIC, Citigroup took the following actions:
(i) Citicorp LLC (Citicorp), an existing wholly owned 
subsidiary of Citigroup, was established as an 
intermediate holding company (an IHC) for certain of 
Citigroup’s operating material legal entities;
(ii) Citigroup executed an inter-affiliate agreement with 
Citicorp, Citigroup’s operating material legal entities and 
certain other affiliated entities pursuant to which Citicorp 
is required to provide liquidity and capital support to 
Citigroup’s operating material legal entities in the event 
that Citigroup were to enter bankruptcy proceedings (Citi 
Support Agreement); 
(iii) pursuant to the Citi Support Agreement:
•
Citigroup made an initial contribution of assets, 
including certain high-quality liquid assets and inter-
affiliate loans (Contributable Assets), to Citicorp, and 
Citicorp became the business-as-usual funding 
vehicle for Citigroup’s operating material legal 
entities;
•
Citigroup will be obligated to continue to transfer 
Contributable Assets to Citicorp over time, subject to 
certain amounts retained by Citigroup to, among 
other things, meet Citigroup’s near-term cash needs; 
•
in the event of a Citigroup bankruptcy, Citigroup will 
be required to contribute most of its remaining assets 
to Citicorp; and
(iv) the obligations of both Citigroup and Citicorp under the 
Citi Support Agreement, as well as the Contributable 
Assets, are secured pursuant to a security agreement.
Total Loss-Absorbing Capacity (TLAC)
U.S. GSIBs are required to maintain minimum levels of TLAC 
and eligible LTD, each set by reference to the GSIB’s 
consolidated risk-weighted assets (RWA) and total leverage 
exposure. The intended purpose of the requirements is to 
facilitate the orderly resolution of U.S. GSIBs under the U.S. 
Bankruptcy Code and Title II of the Dodd-Frank Act. For 
additional information, including Citi’s TLAC and LTD 
amounts and ratios, see “Capital Resources—Current 
Regulatory Capital Standards” above. 
101

SECURED FUNDING TRANSACTIONS AND SHORT-
TERM BORROWINGS 
Citi supplements its primary sources of funding with short-
term financings that generally include (i) secured funding 
transactions consisting of securities loaned or sold under 
agreements to repurchase, i.e., repos, and (ii) to a lesser extent, 
short-term borrowings consisting of commercial paper 
issuances and borrowings from the FHLB and other market 
participants. 
Secured Funding Transactions
Secured funding is primarily accessed through Citi’s broker-
dealer subsidiaries, with a smaller portion executed through 
Citi’s bank entities to efficiently fund both (i) secured lending 
activity and (ii) a portion of the securities inventory held in the 
context of market making and customer activities. Secured 
funding transactions are predominantly collateralized by 
government debt securities. Generally, changes in the level of 
Citi’s secured funding are primarily due to fluctuations in 
secured lending activity in the matched book (as described 
below) and changes in securities inventory. In order to 
maintain reliable funding under a wide range of market 
conditions, Citi manages risks related to its secured funding by 
establishing secured funding limits and conducting daily stress 
tests that account for risks related to capacity, tenor, haircut, 
collateral type, counterparty and client actions. 
Secured funding of $255 billion as of December 31, 2024 
decreased 8% both year-over-year and sequentially, largely 
driven by lower financing to support trading-related assets 
within Citi’s broker-dealer subsidiaries. As of the quarter 
ended December 31, 2024, on an average basis, secured 
funding was $318 billion. The portion of secured funding in 
the broker-dealer subsidiaries that funds secured lending is 
commonly referred to as “matched book” activity and is 
primarily secured by high-quality liquid securities such as U.S. 
Treasury securities, U.S. agency securities and foreign 
government debt securities. Other “matched book” activity is 
secured by less liquid securities, including equity securities, 
corporate bonds and asset-backed securities, the tenor of 
which is generally equal to or longer than the tenor of the 
corresponding assets. As indicated above, the remaining 
portion of secured funding is used to fund securities inventory 
held in the context of market making and customer activities.
Short-Term Borrowings
Citi’s short-term borrowings of $49 billion as of December 31, 
2024 increased 29% year-over-year, reflecting higher 
commercial paper issuances at the broker-dealer subsidiaries, 
as Citi continues to diversify its funding profile, and increased 
17% sequentially, driven by the commercial paper issuances 
and normal business activity (see Note 19 for further 
information on Citigroup’s and its affiliates’ outstanding 
short-term borrowings).
102

CREDIT RATINGS
Citigroup’s funding and liquidity, funding capacity, ability to 
access capital markets and other sources of funds, the cost of 
these funds and its ability to maintain certain deposits are 
partially dependent on its credit ratings. 
The table below presents the ratings for Citigroup and 
Citibank as of December 31, 2024. While not included in the 
table below, the long-term and short-term ratings of Citigroup 
Global Markets Holding Inc. (CGMHI) were A+/F1 at Fitch 
Ratings, A2/P-1 at Moody’s Ratings and A/A-1 at S&P Global 
Ratings as of December 31, 2024.
Ratings as of December 31, 2024
 
Citigroup Inc.
Citibank, N.A.
Long-
term
Short-
term 
Outlook
Long-
term
Short-
term
Outlook
Fitch Ratings (Fitch)
A
F1
Stable
A+
F1
Stable
Moody’s Ratings (Moody’s)
A3
P-2
Stable
Aa3
P-1
Stable
S&P Global Ratings (S&P)
BBB+
A-2
Stable
A+
A-1
Stable
Potential Impacts of Ratings Downgrades
Ratings downgrades by Fitch, Moody’s or S&P could 
negatively impact Citigroup’s and/or Citibank’s funding and 
liquidity due to reduced funding capacity, including derivative 
triggers, which could take the form of cash obligations and 
collateral requirements.
The following information is provided for the purpose of 
analyzing the potential funding and liquidity impact to 
Citigroup and Citibank of a hypothetical simultaneous ratings 
downgrade across all three major rating agencies. This 
analysis is subject to certain estimates, estimation 
methodologies, judgments and uncertainties. Uncertainties 
include potential ratings limitations that certain entities may 
have with respect to permissible counterparties, as well as 
general subjective counterparty behavior. For example, certain 
corporate customers and markets counterparties could re-
evaluate their business relationships with Citi and limit 
transactions in certain contracts or market instruments with 
Citi. Changes in counterparty behavior could impact Citi’s 
funding and liquidity, as well as the results of operations of 
certain of its businesses. The actual impact to Citigroup or 
Citibank is unpredictable and may differ materially from the 
potential funding and liquidity impacts described below. For 
additional information on the impact of credit rating changes 
on Citi and its applicable subsidiaries, see “Risk Factors—
Liquidity Risks” above.
Citigroup Inc. and Citibank—Potential Derivative Triggers
As of December 31, 2024, Citi estimates that a hypothetical 
one-notch downgrade of the senior debt/long-term rating 
across all three major rating agencies could impact funding 
and liquidity due to derivative triggers by approximately $0.1 
billion, unchanged from September 30, 2024, for Citigroup 
Inc., and $0.1 billion, unchanged from September 30, 2024, 
for Citibank. Other funding sources, such as secured financing 
transactions and other margin requirements, for which there 
are no explicit triggers, could also be adversely affected.
In total, as of December 31, 2024, Citi estimates that a 
one-notch downgrade of Citigroup Inc. and Citibank across all 
three major rating agencies could result in increased aggregate 
cash obligations and collateral requirements of approximately 
$0.2 billion, compared to $0.2 billion as of September 30, 
2024. As detailed under “High-Quality Liquid Assets 
(HQLA)” above, Citigroup has various liquidity resources 
available to its bank and non-bank entities in part as a 
contingency for the potential events described above.
In addition, a broad range of mitigating actions are 
currently included in Citigroup’s and Citibank’s contingency 
funding plans. For Citigroup, these mitigating factors include, 
but are not limited to, accessing surplus funding capacity from 
existing clients, tailoring levels of secured lending and 
adjusting the size of select trading books and collateralized 
borrowings at certain Citibank subsidiaries. Mitigating actions 
available to Citibank include, but are not limited to, selling or 
financing highly liquid government securities, tailoring levels 
of secured lending, adjusting the size of select trading assets, 
reducing loan originations and renewals, raising additional 
deposits or borrowing from the FHLB or central banks. Citi 
believes these mitigating actions could substantially reduce the 
funding and liquidity risk, if any, of the potential downgrades 
described above.
Citibank—Additional Potential Impacts 
In addition to the above derivative triggers, Citi believes that a 
potential downgrade of Citibank’s senior debt/long-term rating 
across any of the three major rating agencies could also have 
an adverse impact on the commercial paper/short-term rating 
of Citibank. Citibank has provided liquidity commitments to 
consolidated asset-backed commercial paper conduits, 
primarily in the form of asset purchase agreements. As of 
December 31, 2024, Citibank had liquidity commitments of 
approximately $14.9 billion to consolidated asset-backed 
commercial paper conduits (compared to $11.0 billion at 
December 31, 2023) (see Note 23).
103

In addition to the above-referenced liquidity resources of 
certain Citibank entities, Citibank could reduce the funding 
and liquidity risk, if any, of the potential downgrades 
described above through mitigating actions, including 
repricing or reducing certain commitments to commercial 
paper conduits. In the event of the potential downgrades 
described above, Citi believes that certain corporate customers 
could re-evaluate their deposit relationships with Citibank. 
This re-evaluation could result in clients adjusting their 
discretionary deposit levels or changing their depository 
institution, which could potentially reduce certain deposit 
levels at Citibank. However, Citi could choose to adjust 
pricing, offer alternative deposit products to its existing 
customers or seek to attract deposits from new customers, in 
addition to the mitigating actions referenced above.
MARKET RISK
Overview
Market risk is the potential for losses arising from changes in 
the value of Citi’s assets and liabilities resulting from changes 
in market variables such as interest rates, foreign exchange 
rates, equity prices, commodity prices and credit spreads, as 
well as their implied volatilities. Market risk arises from both 
Citi’s trading and non-trading portfolios. For additional 
information on market risk and market risk management at 
Citi, see “Risk Factors” above.
Each business is required to establish, with approval from 
Citi’s market risk management, a market risk limit framework 
for identified risk factors that clearly defines approved risk 
profiles and is within the parameters of Citi’s overall risk 
appetite. These limits are monitored by the Risk organization, 
including various regional, legal entity and business Risk 
Management committees, Citi’s country and business Asset 
and Liability Committees and the Citigroup Risk Management 
and Asset and Liability Committees. In all cases, the 
businesses are ultimately responsible for the market risks 
taken and for remaining within their defined limits.
MARKET RISK OF NON-TRADING PORTFOLIOS 
Market risk from non-trading portfolios stems predominantly 
from the potential impact of changes in interest rates and 
foreign exchange rates on Citi’s net interest income and on 
Citi’s Accumulated other comprehensive income (loss) (AOCI) 
from its investment securities portfolios. Market risk from 
non-trading portfolios also includes the potential impact of 
changes in foreign exchange rates on Citi’s capital invested in 
foreign currencies.
Banking Book Interest Rate Risk 
For interest rate risk purposes, Citi’s non-trading portfolios are 
referred to as the Banking Book. Management of interest rate 
risk in the Banking Book is governed by Citi’s Non-Trading 
Market Risk Policy. Citigroup’s Asset and Liability 
Committee (ALCO) establishes Citi’s risk appetite and related 
limits for interest rate risk in the Banking Book, which are 
subject to approval by Citigroup’s Board of Directors. 
Corporate Treasury is responsible for the day-to-day 
management of Citi’s Banking Book interest rate risk as well 
as periodically reviewing it with the ALCO. Citi’s Banking 
Book interest rate risk management is also subject to 
independent oversight from the second line of defense team 
reporting to the Chief Risk Officer.
Changes in interest rates impact Citi’s net income, AOCI 
and CET1. These changes primarily affect Citi’s Banking 
Book through net interest income, due to a variety of risk 
factors, including:
•
Differences in timing and amounts of the maturity or 
repricing of assets, liabilities and off-balance sheet 
instruments;
•
Changes in the level and/or shape of interest rate curves;
•
Client behavior in response to changes in interest rates 
(e.g., mortgage prepayments, deposit betas); and
•
Changes in the maturity of instruments resulting from 
changes in the interest rate environment.
As part of their ongoing activities, Citi’s businesses 
generate interest rate-sensitive positions from their client-
facing products, such as loans and deposits. Interest rate risk is 
transferred via Citi’s funds transfer-pricing process to Citi 
Corporate Treasury. Citi Corporate Treasury uses various tools 
to manage the total interest rate risk position within the 
established risk appetite and target Citi’s desired risk profile, 
including its investment securities portfolio, company-issued 
debt and interest rate derivatives. 
In addition, Citi uses multiple metrics to measure its 
Banking Book interest rate risk. Interest Rate Exposure (IRE) 
is a key metric that analyzes the impact of a range of scenarios 
on Citi’s Banking Book net interest income versus a base case. 
IRE does not represent a forecast of Citi’s net interest income.
The scenarios, methodologies and assumptions used in 
Citi’s IRE analysis are periodically evaluated and enhanced in 
response to changes in the market environment, changes in 
Citi’s balance sheet composition, enhancements in Citi’s 
modeling and other factors.
Citi utilizes the most recent quarter-end balance sheet, 
assuming no changes to its composition and size over the 
forecasted horizon (holding the balance sheet static). The 
forecasts incorporate expectations and assumptions of deposit 
pricing, loan spreads and mortgage prepayment behavior 
implied by the interest rate curves in each scenario. The base 
case scenario reflects the market-implied forward interest 
rates, and sensitivity scenarios assume instantaneous shocks to 
the base case. The forecasts do not assume Citi takes any risk-
mitigating actions in response to changes in the interest rate 
environment. Certain interest rates are subject to flooring 
assumptions in downward rate scenarios. Deposit pricing 
sensitivities (i.e., deposit betas) are informed by historical and 
expected behavior. Actual deposit pricing could differ from 
the assumptions used in these forecasts.
104

Citi’s IRE analysis primarily reflects the impacts from the 
following Banking Book assets and liabilities: loans, client 
deposits, Citi’s deposits with other banks, investment 
securities, long-term debt, any related interest rate hedges and 
the funds transfer pricing of positions in total trading and 
credit portfolio value at risk (VaR). It excludes impacts from 
any positions that are included in total trading and credit 
portfolio VaR.
In addition to IRE, Citi analyzes economic value 
sensitivity (EVS) as a longer-term interest rate risk metric. 
EVS is a net present value (NPV)–based measure of the 
lifetime cash flows of Citi’s Banking Book. It estimates the 
interest rate sensitivity of the Banking Book’s economic value 
from longer-term assets being potentially funded with shorter-
term liabilities, or vice versa. Citi manages EVS within risk 
limits approved by Citigroup’s Board of Directors that are 
aligned with Citi’s risk appetite.
Interest Rate Risk of Investment Portfolios—Impact 
on AOCI
Citi measures the potential impacts of changes in interest rates 
on the value of its AOCI, which can in turn impact Citi’s 
common equity and tangible common equity. This will impact 
Citi’s CET1 and other regulatory capital ratios. Citi seeks to 
manage its exposure to changes in the market level of interest 
rates, while limiting the potential impact on its AOCI and 
regulatory capital position.
AOCI at risk is managed as part of the Company-wide 
interest rate risk position. AOCI at risk considers potential 
changes in AOCI (and the corresponding impact on the CET1 
Capital ratio) relative to Citi’s capital generation capacity.
Citi uses 100 basis point (bps) shocks in each scenario to 
reflect its net interest income sensitivity to unanticipated 
changes in market interest rates, as potential monetary policy 
decisions and changes in economic conditions may be 
reflected in current market-implied forward rates.
The following table presents the 12-month estimated impact to Citi’s net interest income, AOCI and the CET1 Capital ratio, each 
assuming an unanticipated parallel instantaneous 100 bps increase in interest rates:
In millions of dollars, except as otherwise noted
Dec. 31, 2024
Sept. 30, 2024
Dec. 31, 2023
Parallel interest rate shock +100 bps
Interest rate exposure(1)(2)
U.S. dollar
$ 
(93) 
$ 
(227) 
$ 
(33) 
All other currencies
 
1,068 
 
1,388 
 
1,219 
Total net interest income
$ 
975 
$ 
1,161 
$ 
1,186 
As a percentage of average interest-earning assets
 0.04 %
 0.05 %
 0.05 %
Estimated initial negative impact to AOCI (after-tax)(2)
$ 
(1,111) 
$ 
(1,084) 
$ 
(829) 
Estimated initial impact on CET1 Capital ratio (bps) from AOCI scenario(3)
 
(13) 
 
(14) 
 
(12) 
(1)
Excludes trading book and fair value option banking book portfolios and replaces them with the associated transfer pricing.
(2)
Includes the effect of changes in interest rates on AOCI related to investment securities, cash flow hedges and pension liability adjustments.
(3)
Excludes the effect of changes in interest rates on AOCI related to cash flow hedges, as those changes are excluded from CET1 Capital.
As presented in the table above, Citi’s balance sheet is 
asset sensitive (assets reprice faster than liabilities), resulting 
in higher net interest income in increasing interest rate 
scenarios. The estimated impact to Citi’s net interest income in 
a 100 bps upward rate shock scenario as of December 31, 
2024 remained relatively stable year-over-year. At 
progressively higher interest rate levels, the marginal net 
interest income benefit is lower, as Citi assumes it will pass on 
a larger share of rate changes to depositors (i.e., higher betas), 
further reducing Citi’s IRE sensitivity. Currency-specific 
interest rate changes and balance sheet factors may drive 
quarter-to-quarter volatility in Citi’s estimated IRE for a 100 
bps upward rate shock.
All other currencies of $1.1 billion as of December 31, 
2024 in the table above includes the impact from the following 
top five non-U.S. dollar currencies by absolute size: 
approximately $(0.2) billion from the euro, $0.2 billion from 
the British pound sterling, and approximately $0.1 billion each 
from the Chinese yuan, Swiss franc and Indian rupee. The 
remaining impact is spread across more than 30 additional 
currencies.
In a 100 bps upward rate shock scenario, Citi expects that 
the approximate $1.0 billion initial negative impact to AOCI 
could potentially be offset in shareholders’ equity through the 
expected recovery of the impact on AOCI through accretion of 
Citi’s investment portfolio and expected net interest income 
benefit over a period of approximately six months.
105

Scenario Analysis
The following table presents the estimated impact to Citi’s net 
interest income and AOCI under eight different interest rate 
scenarios for the U.S. dollar and all other currencies in which 
Citi has invested capital as of December 31, 2024. The 100 
bps and 200 bps downward rate scenarios potentially may be 
impacted by the low level of interest rates in several countries 
and the assumption that market interest rates, as well as rates 
paid to depositors and charged to borrowers, do not fall below 
zero (i.e., the “flooring assumption”). The interest rate 
scenarios are also impacted by convexity related to mortgage 
products and deposit pricing.
In millions of dollars, except as 
otherwise noted
Scenario 1
Scenario 2
Scenario 3
Scenario 4
Scenario 5
Scenario 6
Scenario 7
Scenario 8
Overnight rate change (bps)
 
100  
100  
—  
—  
(100)  
(100)  
200  
(200) 
10-year rate change (bps)
 
100  
—  
100  
(100)  
—  
(100)  
200  
(200) 
Interest rate exposure
U.S. dollar
$ 
(93) $ 
(302) $ 
240 $ 
(182) $ 
(456) $ 
(661) $ 
(144) $ 
(1,261) 
All other currencies(1)
 
1,068  
898  
171  
(170)  
(836)  
(997)  
2,107  
(1,954) 
Total
$ 
975 $ 
596 $ 
411 $ 
(352) $ 
(1,292) $ 
(1,658) $ 
1,963 $ 
(3,215) 
Estimated initial impact to 
AOCI (after-tax)(2)
$ 
(1,111) $ 
(1,239) $ 
(89) $ 
(387) $ 
1,242 $ 
880 $ 
(2,336) $ 
1,388 
Note: Each scenario assumes that the rate change will occur instantaneously. Changes in interest rates for maturities between the overnight rate and the 10-year rate are 
interpolated. The interest rate exposure in the table above assumes no change in deposit size or mix from the baseline forecast included in the different interest rate 
scenarios presented. As a result, in higher interest rate scenarios, customer activity resulting in a shift from non-interest-bearing and low interest rate deposit products to 
higher-yielding deposits would reduce the expected benefit to net interest income. Conversely, in lower interest rate scenarios, customer activity resulting in a shift from 
higher-yielding deposits to non-interest-bearing and low interest rate deposit products would reduce the expected decrease to net interest income.
(1)
The Scenario 1 impact of $1,068 million consists of the following top five non-U.S. dollar currencies as of December 31, 2024 by absolute size: approximately 
$(0.2) billion from the euro, $0.2 billion from the British pound sterling, and approximately $0.1 billion each from the Chinese yuan, Swiss franc and Indian 
rupee. The remaining balance is spread across more than 30 additional currencies.
(2)
Includes the effect of changes in interest rates on AOCI related to investment securities, cash flow hedges and pension liability adjustments.
As presented in the table above, the estimated impact to 
Citi’s net interest income is larger in the short end compared 
to the long end as Citi’s Banking Book has relatively higher 
interest rate exposure to the short end of the yield curve. For 
the U.S. dollar, exposure to downward rate shocks is larger in 
magnitude than to upward rate shocks. This is because of the 
lower benefit to net interest income from Citi’s deposit base at 
higher rate levels, as well as the prepayment effects on 
mortgage loans and mortgage-backed securities.
The magnitude of the impact to AOCI is greater in the 
short end compared to the long end. This is because Citi’s 
investment portfolio and pension liabilities are more sensitive 
to rates at shorter- and intermediate-term maturities.
106

Changes in Foreign Exchange Rates—Impacts on AOCI 
and Capital
As of December 31, 2024, Citi estimates that an unanticipated 
parallel instantaneous 5% appreciation of the U.S. dollar 
against all of the other currencies in which Citi has invested 
capital could reduce Citi’s tangible common equity (TCE) by 
approximately $1.5 billion, or 1.0%, as a result of changes to 
Citi’s CTA in AOCI, net of hedges. This reduction in the TCE 
would be primarily driven by depreciation in the value of the 
euro, Mexican peso and Indian rupee.
This reduction in the TCE does not reflect any mitigating 
actions Citi may take, including ongoing management of its 
foreign currency translation exposure. TCE is used as a 
simplified metric to manage CET1 capital ratio volatility. 
Specifically, as currency movements change the value of 
Citi’s net investments in foreign currency-denominated 
capital, these movements also change the value of Citi’s RWA 
denominated in those same currencies. This, coupled with 
Citi’s foreign currency hedging strategies, such as foreign 
currency borrowings, foreign currency forwards and other 
currency hedging instruments, lessens the impact of foreign 
currency movements on Citi’s CET1 Capital ratio. Changes in 
these hedging strategies, as well as hedging costs, divestitures 
and tax impacts, can further affect the actual impact of 
changes in foreign exchange rates on Citi’s capital compared 
to an unanticipated parallel shock, as described above.
The effect of Citi’s ongoing management strategies with 
respect to quarterly changes in foreign exchange rates (versus 
the U.S. dollar), and the quarterly impact of these changes on 
Citi’s TCE and CET1 Capital ratio, are presented in the table 
below. See Note 21 for additional information on the changes 
in AOCI.
For the quarter ended
In millions of dollars
Dec. 31, 2024
Sept. 30, 2024
Dec. 31, 2023
Change in FX spot rate(1)
 (6.1) %
 2.5 %
 3.2 %
Change in TCE due to FX translation, net of hedges
$ 
(2,465) 
$ 
421 
$ 
960 
As a percentage of TCE
 (1.5) %
 0.2 %
 0.6 %
(1)  FX spot rate change is a weighted average based on Citi’s quarterly average GAAP capital exposure to foreign countries. A negative change in FX spot rate 
represents foreign currency depreciation versus the U.S. dollar.
107

   Interest Income/Expense and Net Interest Margin (NIM)
In millions of dollars, except as otherwise noted
2024
 
2023
 
2022
Change 
 2024 vs. 2023
Change 
 2023 vs. 2022
Interest income(1)
$ 143,807 
 $ 133,359 
 $ 74,573 
 8 %
 79 %
Interest expense(2)
 89,618 
  78,358 
  25,740 
 14 
 204 
Net interest income, taxable equivalent basis(1)
$ 54,189 
 $ 55,001 
 $ 48,833 
 (1) %
 13 %
Interest income—average rate(3)
 6.36 %
 5.97 %
 3.43 %
 
39 
bps  
254 
bps
Interest expense—average rate
 4.90 
 4.35 
 1.48 
 
55 
bps  
287 
bps
Net interest margin(3)(4)
 2.40 
 2.46 
 2.25 
 
(6) 
bps  
21 
bps
Interest rate benchmarks
 
 
 
 
Two-year U.S. Treasury note—average rate
 4.37 %
 4.58 %
 2.99 %
 
(21) 
bps  
159 
bps
10-year U.S. Treasury note—average rate
 4.21 
 
 3.96 
 
 2.95 
 
25 
bps  
101 
bps
10-year vs. two-year spread
 
(16) 
bps  
(62) 
bps  
(4) 
bps
 
 
(1)
Interest income and Net interest income include the taxable equivalent gross-up adjustments (TEGU) primarily related to the tax-exempt bond portfolio and 
certain tax-advantaged loan programs of $94 million, $101 million and $165 million for 2024, 2023 and 2022, respectively. 
(2)
Interest expense associated with certain hybrid financial instruments, which are classified as Long-term debt and accounted for at fair value, is reported together 
with any changes in fair value as part of Principal transactions in the Consolidated Statement of Income and is therefore not reflected in Interest expense in the 
table above.
(3) 
The average rate on interest income and NIM reflects TEGU. See footnote 1 above.
(4) 
Citi’s NIM is calculated by dividing net interest income (including TEGU) by average interest-earning assets.
108

Non-Markets Net Interest Income 
In millions of dollars
2024
2023
2022
Net interest income—taxable equivalent basis(1) per above
$ 
54,189 
$ 
55,001 
$ 
48,833 
Markets net interest income—taxable equivalent basis(1)
 
7,099 
 
7,334 
 
5,933 
Non-Markets net interest income—taxable equivalent basis(1)
$ 
47,090 
$ 
47,667 
$ 
42,900 
(1) 
Interest income and Net interest income include TEGU discussed in the table above.
Citi’s net interest income in the fourth quarter of 2024 was 
$13.7 billion on a reported basis and $13.8 billion on a taxable 
equivalent basis, a decrease of $0.1 billion from the prior-year 
period, primarily driven by Markets (down approximately $0.1 
billion), partially offset by non-Markets (up approximately 
$0.04 billion). The decline in Markets net interest income was 
primarily driven by higher funding costs related to trading 
inventory in Fixed Income Markets.
The increase in non-Markets net interest income was 
largely due to loan growth in cards in USPB and maturing 
assets in Citi’s securities portfolio being reinvested at higher 
yields, partially offset by net investment securities losses 
reflecting the repositioning of the investment securities 
portfolio.
Citi’s net interest margin was 2.42% on a taxable 
equivalent basis in the fourth quarter of 2024, an increase of 
nine basis points from the prior quarter, largely driven by 
higher Markets net interest margin. 
Citi’s net interest income for 2024 decreased 1%, or 
approximately $0.8 billion, to $54.1 billion ($54.2 billion on a 
taxable equivalent basis) versus the prior year. The decrease 
was primarily due to a decrease in non-Markets net interest 
income, largely driven by higher funding costs in the 
mortgage-backed securities portfolio in Corporate Treasury 
within All Other and lower revenue from Citi’s net investment 
in Argentina, partially offset by growth in USPB and Wealth. 
In 2024, Citi’s net interest margin decreased to 2.40% on 
a taxable equivalent basis, compared to 2.46% in 2023, 
primarily driven by lower revenue from Citi’s net investment 
in Argentina and higher funding cost.
109

Additional Interest Rate Details 
Average Balances and Interest Rates—Assets(1)(2)(3)
Taxable Equivalent Basis
 Assets
Average balance
Interest income
% Average rate
In millions of dollars, except rates
2024
2023
2022
2024
2023
2022
2024
2023
2022
Deposits with banks(4)
$ 
263,236 $ 
287,518 $ 
262,504 $ 11,417 $ 11,238 $ 
4,515 
 4.34 %
 3.91 %
 1.72 %
Securities borrowed and 
purchased under agreements to 
resell(5)
In U.S. offices
$ 
149,521 $ 
171,307 $ 
188,672 $ 13,492 $ 13,194 $ 
3,933 
 9.02 %
 7.70 %
 2.08 %
In offices outside the U.S.(4)
 
194,417  
189,548  
164,675  
15,681  
13,693  
3,221 
 8.07 
 7.22 
 1.96 
Total
$ 
343,938 $ 
360,855 $ 
353,347 $ 29,173 $ 26,887 $ 
7,154 
 8.48 %
 7.45 %
 2.02 %
Trading account assets(6)(7)
In U.S. offices
$ 
233,698 $ 
187,318 $ 
142,146 $ 11,103 $ 
8,808 $ 
4,005 
 4.75 %
 4.70 %
 2.82 %
In offices outside the U.S.(4)
 
162,227  
144,684  
132,046  
6,473  
5,652  
3,422 
 3.99 
 3.91 
 2.59 
Total
$ 
395,925 $ 
332,002 $ 
274,192 $ 17,576 $ 14,460 $ 
7,427 
 4.44 %
 4.36 %
 2.71 %
Investments
In U.S. offices
Taxable
$ 
307,066 $ 
335,975 $ 
355,012 $ 
7,952 $ 
8,903 $ 
5,642 
 2.59 %
 2.65 %
 1.59 %
Exempt from U.S. income tax
 
11,170  
11,502  
11,742  
441  
454  
424 
 3.95 
 3.95 
 3.61 
In offices outside the U.S.(4)
 
184,536  
164,923  
150,968  
10,299  
8,978  
5,210 
 5.58 
 5.44 
 3.45 
Total
$ 
502,772 $ 
512,400 $ 
517,722 $ 18,692 $ 18,335 $ 11,276 
 3.72 %
 3.58 %
 2.18 %
Consumer loans(8)
In U.S. offices
$ 
309,668 $ 
293,476 $ 
268,910 $ 32,684 $ 30,127 $ 23,127 
 10.55 %
 10.27 %
 8.60 %
In offices outside the U.S.(4)
 
75,215  
78,420  
86,497  
6,858  
6,737  
5,264 
 9.12 
 8.59 
 6.09 
Total
$ 
384,883 $ 
371,896 $ 
355,407 $ 39,542 $ 36,864 $ 28,391 
 10.27 %
 9.91 %
 7.99 %
Corporate loans(8)
In U.S. offices
$ 
137,047 $ 
136,065 $ 
139,906 $ 
8,944 $ 
7,561 $ 
5,417 
 6.53 %
 5.56 %
 3.87 %
In offices outside the U.S.(4)
 
161,294  
153,111  
158,008  
13,682  
13,507  
7,528 
 8.48 
 8.82 
 4.76 
Total
$ 
298,341 $ 
289,176 $ 
297,914 $ 22,626 $ 21,068 $ 12,945 
 7.58 %
 7.29 %
 4.35 %
Total loans(8)
In U.S. offices
$ 
446,715 $ 
429,541 $ 
408,816 $ 41,628 $ 37,688 $ 28,544 
 9.32 %
 8.77 %
 6.98 %
In offices outside the U.S.(4)
 
236,509  
231,531  
244,505  
20,540  
20,244  
12,792 
 8.68 
 8.74 
 5.23 
Total
$ 
683,224 $ 
661,072 $ 
653,321 $ 62,168 $ 57,932 $ 41,336 
 9.10 %
 8.76 %
 6.33 %
Other interest-earning assets(9)
$ 
73,418 $ 
81,431 $ 
112,549 $ 
4,781 $ 
4,507 $ 
2,865 
 6.51 %
 5.53 %
 2.55 %
Total interest-earning assets
$ 2,262,513 $ 2,235,278 $ 2,173,635 $ 143,807 $ 133,359 $ 74,573 
 6.36 %
 5.97 %
 3.43 %
Non-interest-earning assets(6)
$ 
205,918 $ 
206,955 $ 
222,388 
Total assets
$ 2,468,431 $ 2,442,233 $ 2,396,023 
(1)
Interest income and Net interest income include TEGU of $94 million, $101 million and $165 million for 2024, 2023 and 2022, respectively.
(2)
Interest rates and amounts include the effects of risk management activities associated with the respective asset categories.
(3)
Monthly or quarterly averages have been used by certain subsidiaries where daily averages are unavailable.
(4)
Average rates reflect prevailing local interest rates, including inflationary effects and monetary corrections in certain countries.
(5)
Average volumes of securities borrowed or purchased under agreements to resell are reported net pursuant to ASC 210-20-45. However, Interest income excludes 
the impact of ASC 210-20-45.
(6)
The fair value carrying amounts of derivative contracts are reported net, pursuant to ASC 815-10-45, in Non-interest-earning assets and Other non-interest-
bearing liabilities.
(7)
Interest expense on Trading account liabilities of Services, Markets and Banking is reported as a reduction of Interest income. Interest income and Interest 
expense on cash collateral positions are reported in interest on Trading account assets and Trading account liabilities, respectively.
(8)
Net of unearned income. Includes cash-basis loans.
(9)
Includes assets from businesses held-for-sale (see Note 2) and Brokerage receivables.
110

Average Balances and Interest Rates—Liabilities and Equity, and Net Interest Income(1)(2)(3) 
Taxable Equivalent Basis
Liabilities
Average balance
Interest expense
% Average rate
In millions of dollars, except rates
2024
2023
2022
2024
2023
2022
2024
2023
2022
Deposits
 
 
 
 
In U.S. offices(4)
$ 
570,048 $ 
594,588 $ 
572,394 $ 22,720 $ 20,602 $ 
5,986 
 3.99 %
 3.46 %
 1.05 %
In offices outside the U.S.(5)
 
546,583  
536,749  
516,329  
17,606  
15,698  
5,573 
 3.22 
 2.92 
 1.08 
Total
$ 1,116,631 $ 1,131,337 $ 1,088,723 $ 40,326 $ 36,300 $ 11,559 
 3.61 %
 3.21 %
 1.06 %
Securities loaned and sold under 
agreements to repurchase(6)
In U.S. offices
$ 
237,486 $ 
168,319 $ 
112,771 $ 18,130 $ 13,152 $ 
2,816 
 7.63 %
 7.81 %
 2.50 %
In offices outside the U.S.(5)
 
88,272  
93,962  
94,936  
9,754  
8,287  
1,639 
 11.05 
 8.82 
 1.73 
Total
$ 
325,758 $ 
262,281 $ 
207,707 $ 27,884 $ 21,439 $ 
4,455 
 8.56 %
 8.17 %
 2.14 %
Trading account liabilities(7)(8)
In U.S. offices
$ 
39,926 $ 
47,394 $ 
52,166 $ 
1,858 $ 
1,806 $ 
697 
 4.65 %
 3.81 %
 1.34 %
In offices outside the U.S.(5)
 
58,892  
71,476  
70,102  
1,492  
1,621  
740 
 2.53 
 2.27 
 1.06 
Total
$ 
98,818 $ 
118,870 $ 
122,268 $ 
3,350 $ 
3,427 $ 
1,437 
 3.39 %
 2.88 %
 1.18 %
Short-term borrowings and other 
interest-bearing liabilities(9)
In U.S. offices
$ 
81,533 $ 
90,000 $ 
95,054 $ 
6,568 $ 
6,661 $ 
2,161 
 8.06 %
 7.40 %
 2.27 %
In offices outside the U.S.(5)
 
33,751  
36,061  
55,133  
1,135  
777  
327 
 3.36 
 2.15 
 0.59 
Total
$ 
115,284 $ 
126,061 $ 
150,187 $ 
7,703 $ 
7,438 $ 
2,488 
 6.68 %
 5.90 %
 1.66 %
Long-term debt(10)
In U.S. offices
$ 
170,556 $ 
161,650 $ 
166,063 $ 10,181 $ 
9,544 $ 
5,625 
 5.97 %
 5.90 %
 3.39 %
In offices outside the U.S.(5)
 
2,228  
2,524  
3,592  
174  
210  
176 
 7.81 
 8.32 
 4.90 
Total
$ 
172,784 $ 
164,174 $ 
169,655 $ 10,355 $ 
9,754 $ 
5,801 
 5.99 %
 5.94 %
 3.42 %
Total interest-bearing liabilities
$ 1,829,275 $ 1,802,723 $ 1,738,540 $ 89,618 $ 78,358 $ 25,740 
 4.90 %
 4.35 %
 1.48 %
Non-interest-bearing deposits(11)
$ 
200,319 $ 
202,736 $ 
244,741 
Other non-interest-bearing 
liabilities(7)
 
230,757  
228,887  
213,135 
Total liabilities
$ 2,260,351 $ 2,234,346 $ 2,196,416 
Citigroup stockholders’ equity
$ 
207,292 $ 
207,207 $ 
199,088 
Noncontrolling interests
 
788  
680  
519 
Total equity
$ 
208,080 $ 
207,887 $ 
199,607 
Total liabilities and stockholders’ 
equity
$ 2,468,431 $ 2,442,233 $ 2,396,023 
Net interest income as a 
percentage of average interest-
earning assets(12)
In U.S. offices
$ 1,303,259 $ 1,314,455 $ 1,272,223 $ 24,520 $ 27,222 $ 28,802 
 1.88 %
 2.07 %
 2.26 %
In offices outside the U.S.(6)
 
959,254  
920,823  
901,412  
29,669  
27,779  
20,031 
 3.09 
 3.02 
 2.22 
Total
$ 2,262,513 $ 2,235,278 $ 2,173,635 $ 54,189 $ 55,001 $ 48,833 
 2.40 %
 2.46 %
 2.25 %
(1)
Interest income and Net interest income include TEGU discussed in the table above.
(2)
Interest rates and amounts include the effects of risk management activities associated with the respective liability categories.
(3)
Monthly or quarterly averages have been used by certain subsidiaries where daily averages are unavailable.
(4)
Consists of other time deposits and savings deposits. Savings deposits are composed of insured money market accounts and other savings deposits. 
(5)
Average rates reflect prevailing local interest rates, including inflationary effects and monetary corrections in certain countries.
(6)
Average volumes of securities sold under agreements to repurchase are reported net pursuant to ASC 210-20-45. However, Interest expense excludes the impact of 
ASC 210-20-45.
(7)
The fair value carrying amounts of derivative contracts are reported net, pursuant to ASC 815-10-45, in Non-interest-earning assets and Other non-interest-
bearing liabilities.
(8)
Interest expense on Trading account liabilities of Services, Markets and Banking is reported as a reduction of Interest income. Interest income and Interest 
expense on cash collateral positions are reported in interest on Trading account assets and Trading account liabilities, respectively.
(9)
Includes Brokerage payables.
111

(10) Excludes hybrid financial instruments and beneficial interests in consolidated VIEs that are classified as Long-term debt, as the changes in fair value for these 
obligations are recorded in Principal transactions.
(11) Includes non-interest-bearing deposits in both the U.S. and outside of the U.S.
(12) Includes allocations for capital and funding costs based on the location of the asset.
Analysis of Changes in Interest Revenue(1)(2)(3) 
 
2024 vs. 2023
2023 vs. 2022
 
Increase (decrease)
due to change in:
Increase (decrease)
due to change in:
In millions of dollars
Average
balance
Average
rate
Net
change
Average
balance
Average
rate
Net
change
Deposits with banks(3)
$ 
(994) $ 
1,173 $ 
179 $ 
468 $ 
6,255 $ 
6,723 
Securities borrowed and purchased under agreements to resell
In U.S. offices
$ (1,800) $ 
2,098 $ 
298 $ 
(394) $ 
9,655 $ 
9,261 
In offices outside the U.S.(3)
 
359  
1,629  
1,988  
556  
9,916  
10,472 
Total
$ (1,441) $ 
3,727 $ 
2,286 $ 
162 $ 19,571 $ 19,733 
Trading account assets(4)
In U.S. offices
$ 
2,203 $ 
92 $ 
2,295 $ 
1,547 $ 
3,256 $ 
4,803 
In offices outside the U.S.(3)
 
698  
123  
821  
354  
1,876  
2,230 
Total
$ 
2,901 $ 
215 $ 
3,116 $ 
1,901 $ 
5,132 $ 
7,033 
Investments(1)
In U.S. offices
$ 
(774) $ 
(190) $ 
(964) $ 
(334) $ 
3,625 $ 
3,291 
In offices outside the U.S.(3)
 
1,090  
231  
1,321  
520  
3,248  
3,768 
Total
$ 
316 $ 
41 $ 
357 $ 
186 $ 
6,873 $ 
7,059 
Consumer loans (net of unearned income)(5)
In U.S. offices
$ 
1,693 $ 
864 $ 
2,557 $ 
2,244 $ 
4,756 $ 
7,000 
In offices outside the U.S.(3)
 
(282)  
403  
121  
(529)  
2,002  
1,473 
Total
$ 
1,411 $ 
1,267 $ 
2,678 $ 
1,715 $ 
6,758 $ 
8,473 
Corporate loans (net of unearned income)(5)
In U.S. offices
$ 
55 $ 
1,328 $ 
1,383 $ 
(153) $ 
2,297 $ 
2,144 
In offices outside the U.S.(3)
 
706  
(531)  
175  
(240)  
6,219  
5,979 
Total
$ 
761 $ 
797 $ 
1,558 $ 
(393) $ 
8,516 $ 
8,123 
Loans (net of unearned income)(5)
In U.S. offices
$ 
1,748 $ 
2,192 $ 
3,940 $ 
2,091 $ 
7,053 $ 
9,144 
In offices outside the U.S.(3)
 
424  
(128)  
296  
(769)  
8,221  
7,452 
Total
$ 
2,172 $ 
2,064 $ 
4,236 $ 
1,322 $ 15,274 $ 16,596 
Other interest-earning assets(6)
$ 
(472) $ 
746 $ 
274 $ 
(969) $ 
2,611 $ 
1,642 
Total interest income
$ 
2,482 $ 
7,966 $ 10,448 $ 
3,070 $ 55,716 $ 58,786 
(1)
Interest income and Net interest income include the taxable equivalent adjustments discussed in the table above.
(2)
Rate/volume variance is allocated based on the percentage relationship of changes in volume and changes in rate to the total net change.
(3)
Changes in average rates reflect changes in prevailing local interest rates, including inflationary effects and monetary corrections in certain countries.
(4)
Interest expense on Trading account liabilities of Services, Markets and Banking is reported as a reduction of Interest income. Interest income and Interest 
expense on cash collateral positions are reported in interest on Trading account assets and Trading account liabilities, respectively.
(5)
Includes cash-basis loans.
(6)
Includes Brokerage receivables.
112

Analysis of Changes in Interest Expense and Net Interest Income(1)(2)(3) 
 
2024 vs. 2023
2023 vs. 2022
 
Increase (decrease)
due to change in:
Increase (decrease)
due to change in:
In millions of dollars
Average
balance
Average
rate
Net
change
Average
balance
Average
rate
Net
change
Deposits
In U.S. offices
$ 
(878) $ 
2,996 $ 
2,118 $ 
241 $ 14,375 $ 14,616 
In offices outside the U.S.(3)
 
292  
1,616  
1,908  
229  
9,896  
10,125 
Total
$ 
(586) $ 
4,612 $ 
4,026 $ 
470 $ 24,271 $ 24,741 
Securities loaned and sold under agreements to repurchase
In U.S. offices
$ 
5,287 $ 
(309) $ 
4,978 $ 
1,942 $ 
8,394 $ 10,336 
In offices outside the U.S.(3)
 
(526)  
1,993  
1,467  
(17)  
6,665  
6,648 
Total
$ 
4,761 $ 
1,684 $ 
6,445 $ 
1,925 $ 15,059 $ 16,984 
Trading account liabilities(4)
In U.S. offices
$ 
(311) $ 
363 $ 
52 $ 
(69) $ 
1,178 $ 
1,109 
In offices outside the U.S.(3)
 
(305)  
176  
(129)  
15  
866  
881 
Total
$ 
(616) $ 
539 $ 
(77) $ 
(54) $ 
2,044 $ 
1,990 
Short-term borrowings and other interest-bearing liabilities(5)
In U.S. offices
$ 
(655) $ 
562 $ 
(93) $ 
(121) $ 
4,621 $ 
4,500 
In offices outside the U.S.(3)
 
(53)  
411  
358  
(148)  
598  
450 
Total
$ 
(708) $ 
973 $ 
265 $ 
(269) $ 
5,219 $ 
4,950 
Long-term debt
In U.S. offices
$ 
531 $ 
106 $ 
637 $ 
(153) $ 
4,072 $ 
3,919 
In offices outside the U.S.(3)
 
(24)  
(12)  
(36)  
(63)  
97  
34 
Total
$ 
507 $ 
94 $ 
601 $ 
(216) $ 
4,169 $ 
3,953 
Total interest expense
$ 
3,358 $ 
7,902 $ 11,260 $ 
1,856 $ 50,762 $ 52,618 
Net interest income
$ 
(876) $ 
64 $ 
(812) $ 
1,215 $ 
4,953 $ 
6,168 
(1)
Interest income and Net interest income include the taxable equivalent adjustments discussed in the table above.
(2)
Rate/volume variance is allocated based on the percentage relationship of changes in volume and changes in rate to the total net change.
(3)
Changes in average rates reflect changes in prevailing local interest rates, including inflationary effects and monetary corrections in certain countries.
(4)
Interest expense on Trading account liabilities of Services, Markets and Banking is reported as a reduction of Interest income. Interest income and Interest 
expense on cash collateral positions are reported in interest on Trading account assets and Trading account liabilities, respectively.
(5)
Includes Brokerage payables.
113

     MARKET RISK OF TRADING PORTFOLIOS
Trading portfolios include positions resulting from market-
making activities, hedges of certain available-for-sale (AFS) 
debt securities, the CVA relating to derivative counterparties 
and all associated hedges, fair value option loans and hedges 
of the loan portfolio within capital markets origination. 
Management of the market risk of Citi’s trading portfolio is 
governed by the Mark-to-Market Risk Policy and the Markets 
Risk Management Committee.
The market risk of Citi’s trading portfolios is monitored 
using a combination of quantitative and qualitative measures, 
including, but not limited to, factor sensitivities, value at risk 
(VaR) and stress testing. Each trading portfolio across Citi’s 
businesses has its own market risk limit framework 
encompassing these measures and other controls, including 
trading mandates, new product approval, permitted product 
lists and pre-trade approval for larger, more complex and less 
liquid transactions. These controls enable the monitoring and 
management of Citi’s top market risks.
The following chart of total daily trading-related revenue 
(loss) captures trading volatility and shows the number of days 
in which revenues for Citi’s trading businesses fell within 
particular ranges. Trading-related revenue includes trading, net 
interest and other revenue associated with Citi’s trading 
businesses. It excludes DVA, FVA and CVA adjustments 
incurred due to changes in the credit quality of counterparties, 
as well as any associated hedges of that CVA. In addition, it 
excludes fees and other revenue associated with capital 
markets origination activities. Trading-related revenues are 
driven by both customer flows and the changes in valuation of 
the trading inventory. As presented in the chart below, Citi 
achieved positive trading-related revenue for 98.5% of the 
trading days in 2024.
Daily Trading-Related Revenue (Loss)(1)—12 Months Ended December 31, 2024
In millions of dollars
(1)  Reflects the effects of asymmetrical accounting for economic hedges of certain AFS debt securities. Specifically, the change in the fair value of hedging 
derivatives is included in trading-related revenue, while the offsetting change in the fair value of hedged AFS debt securities is included in AOCI and not reflected 
above.
114

Factor Sensitivities
When managing market risk for its trading portfolios, Citi uses 
factor sensitivities to measure the change in value of a position 
for a defined change in a market risk factor, such as a change 
in the value of a U.S. Treasury bond for a one-basis-point 
change in interest rates. Citi’s Global Market Risk function, 
within the Independent Risk Management organization, works 
to ensure that factor sensitivities are calculated, monitored and 
limited for all material risks taken in the trading portfolios.
Value at Risk (VaR)
VaR estimates, at a 99% confidence level, the potential 
decline in the value of a position or a portfolio under normal 
market conditions assuming a one-day holding period. VaR 
statistics, which are based on historical data, can be materially 
different across firms due to differences in portfolio 
composition, VaR methodologies and model parameters. As a 
result, Citi believes VaR statistics can be used more 
effectively as indicators of trends in risk-taking within a firm, 
rather than as a basis for inferring differences in risk-taking 
across firms.
Citi uses a single, independently approved Monte Carlo 
simulation VaR model (see “VaR Model Review and 
Validation” below), which has been designed to capture 
material risk sensitivities (such as first- and second-order 
sensitivities of positions to changes in market prices) of 
various asset classes/risk types (such as interest rate, credit 
spread, foreign exchange, equity and commodity risks). Citi’s 
VaR includes positions that are measured at fair value; it does 
not include investment securities classified as AFS or HTM. 
See Note 14 for information on these securities.
Citi believes its VaR model is conservatively calibrated to 
incorporate fat-tail scaling and the greater of short-term 
(approximately the most recent month) and long-term (18 
months for commodities and three years for others) market 
volatility. The Monte Carlo simulation involves approximately 
550,000 market factors, making use of approximately 480,000 
time series, with sensitivities updated daily, volatility 
parameters updated intra-monthly and correlation parameters 
updated monthly. As of December 31, 2024, Citi estimates 
that the conservative features of the VaR calibration contribute 
an approximate 24% add-on to what would be a VaR 
estimated under the assumption of stable and perfectly, 
normally distributed markets. 
As presented in the table below, Citi’s average trading 
VaR decreased $10 million from 2023 to 2024, due to reduced 
volatility and changes in exposure. Citi’s average trading and 
credit portfolio VaR decreased $15 million, in line with the 
decline in average trading VaR.
Year-end and Average Trading VaR and Trading and Credit Portfolio VaR
In millions of dollars
December 31, 
2024
2024 
Average
December 31, 
2023
2023 
Average
Interest rate
$ 
96 $ 
95 $ 
121 $ 
119 
Credit spread
 
77  
67  
59  
69 
Covariance adjustment(1)
 
(49)  
(52)  
(47)  
(50) 
Fully diversified interest rate and credit spread(2)
$ 
124 $ 
110 $ 
133 $ 
138 
Foreign exchange
 
56  
54  
134  
33 
Equity
 
29  
31  
38  
26 
Commodity
 
25  
22  
19  
31 
Covariance adjustment(1)
 
(108)  
(92)  
(132)  
(93) 
Total trading VaR—all market risk factors, including general and specific risk 
(excluding credit portfolios)(2)
$ 
126 $ 
125 $ 
192 $ 
135 
Specific risk-only component(3)
$ 
11 $ 
(3) $ 
(6) $ 
(7) 
Total trading VaR—general market risk factors only (excluding credit portfolios)
$ 
115 $ 
128 $ 
198 $ 
142 
Incremental impact of the credit portfolio(4)
$ 
4 $ 
8 $ 
10 $ 
13 
Total trading and credit portfolio VaR
$ 
130 $ 
133 $ 
202 $ 
148 
(1)
Covariance adjustment (also known as diversification benefit) equals the difference between the total VaR and the sum of the VaRs tied to each risk type. The 
benefit reflects the fact that the risks within individual and across risk types are not perfectly correlated and, consequently, the total VaR on a given day will be 
lower than the sum of the VaRs relating to each risk type. The determination of the primary drivers of changes to the covariance adjustment is made by an 
examination of the impact of both model parameter and position changes.
(2) 
The total trading VaR includes mark-to-market and certain fair value option trading positions with the exception of hedges of the loan portfolio, fair value option 
loans and all CVA exposures. Available-for-sale and accrual exposures are not included.
(3)  The specific risk-only component represents the level of equity and fixed income issuer-specific risk embedded in VaR. 
(4)  The credit portfolio is composed of mark-to-market positions associated with non-trading business units, the CVA relating to derivative counterparties, all 
associated CVA hedges and market sensitivity FVA hedges. FVA and DVA are not included. The credit portfolio also includes hedges of the loan portfolio, fair 
value option loans and hedges of the leveraged finance pipeline within capital markets origination.
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The table below provides the range of market factor VaRs associated with Citi’s total trading VaR, inclusive of specific risk:
2024
2023
In millions of dollars
Low
High
Low
High
Interest rate
$ 
62 $ 
132 $ 
85 $ 
186 
Credit spread
 
55  
83  
54  
88 
Fully diversified interest rate and credit spread
$ 
77 $ 
145 $ 
105 $ 
211 
Foreign exchange
 
31  
111  
12  
134 
Equity
 
13  
84  
3  
88 
Commodity
 
14  
32  
17  
47 
Total trading
$ 
82 $ 
185 $ 
99 $ 
214 
Total trading and credit portfolio
 
91  
196  
111  
225 
Note: No covariance adjustment can be inferred from the above table as the high and low for each market factor will be from different close-of-business dates.
The following table provides the VaR for Markets, 
excluding the CVA relating to derivative counterparties, 
hedges of CVA, fair value option loans and hedges of the loan 
portfolio:
In millions of dollars
December 31, 
2024
Total—all market risk factors, including 
general and specific risk
$ 
126 
Average—during year
$ 
123 
High—during year
 
182 
Low—during year
 
82 
VaR Model Review and Validation
Generally, Citi’s VaR review and model validation process 
entails reviewing the model framework, major assumptions 
and implementation of the mathematical algorithm. In 
addition, product-specific back-testing on portfolios is 
periodically completed as part of the ongoing model 
performance monitoring process and reviewed with Citi’s U.S. 
banking regulators. Furthermore, Regulatory VaR back-testing 
(as described below) is performed against buy-and-hold profit 
and loss on a monthly basis for multiple sub-portfolios across 
the organization (trading desk level and total Citigroup) and 
the results are shared with U.S. banking regulators.
Material VaR model and assumption changes must be 
independently validated within Citi’s Independent Risk 
Management organization. All model changes, including those 
for the VaR model, are validated by the model validation 
group within Citi’s Model Risk Management. In the event of 
significant model changes, parallel model runs are undertaken 
prior to implementation. In addition, significant model and 
assumption changes are subject to the periodic reviews and 
approval by Citi’s U.S. banking regulators.
Citi uses the same independently validated VaR model for 
both Regulatory VaR and Risk Management VaR (i.e., total 
trading and total trading and credit portfolios VaRs) and, as 
such, the model review and validation process for both 
purposes is as described above.
Regulatory VaR, which is calculated in accordance with 
Basel III, differs from Risk Management VaR because certain 
positions included in Risk Management VaR are not eligible 
for market risk treatment in Regulatory VaR. The composition 
of Risk Management VaR is discussed under “Value at Risk” 
above. The applicability of the VaR model for positions 
eligible for market risk treatment under U.S. regulatory capital 
rules is periodically reviewed and approved by Citi’s U.S. 
banking regulators.
In accordance with Basel III, Regulatory VaR includes all 
trading book-covered positions and all foreign exchange and 
commodity exposures. Pursuant to Basel III, Regulatory VaR 
excludes positions that fail to meet the intent and ability to 
trade requirements and are therefore classified as non-trading 
book and categories of exposures that are specifically 
excluded as covered positions. Regulatory VaR excludes CVA 
on derivative instruments and DVA on Citi’s own fair value 
option liabilities. CVA hedges are excluded from Regulatory 
VaR and included in credit risk-weighted assets as computed 
under the Advanced Approaches for determining risk-
weighted assets.
Regulatory VaR Back-Testing
In accordance with Basel III, Citi is required to perform back-
testing to evaluate the effectiveness of its Regulatory VaR 
model. Regulatory VaR back-testing is the process in which 
the daily one-day VaR, at a 99% confidence interval, is 
compared to the buy-and-hold profit and loss (i.e., the profit 
and loss impact if the portfolio is held constant at the end of 
the day and re-priced the following day). Buy-and-hold profit 
and loss represents the daily mark-to-market profit and loss 
attributable to price movements in covered positions from the 
close of the previous business day. Buy-and-hold profit and 
loss excludes realized trading revenue, net interest, fees and 
commissions, intra-day trading profit and loss and changes in 
reserves.
Based on a 99% confidence level, Citi would expect two 
to three days in any one year where buy-and-hold losses 
exceed the Regulatory VaR. Given the conservative 
calibration of Citi’s VaR model (as a result of taking the 
greater of short- and long-term volatilities and fat-tail scaling 
of volatilities), Citi would expect fewer exceptions under 
normal and stable market conditions. Periods of unstable 
market conditions could increase the number of back-testing 
exceptions.
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The following graph presents the daily buy-and-hold 
profit and loss associated with Citi’s covered positions 
compared to Citi’s one-day Regulatory VaR during 2024. 
During 2024, no back-testing exceptions were observed at the 
Citigroup level.
The difference between the 58.8% of days with buy-and-
hold gains for Regulatory VaR back-testing and the 98.5% of 
days with trading, net interest and other revenue associated 
with Citi’s trading businesses, presented in the histogram of 
daily trading-related revenue below, reflects, among other 
things, that a significant portion of Citi’s trading-related 
revenue is not generated from daily price movements on these 
positions and exposures, as well as differences in the portfolio 
composition of Regulatory VaR and Risk Management VaR.
Regulatory Trading VaR and Associated Buy-and-Hold Profit and Loss(1)—12 Months Ended December 31, 2024
In millions of dollars
(1)  Buy-and-hold profit and loss, as defined by the banking regulators under Basel III, represents the daily mark-to-market revenue movement attributable to the 
trading position from the close of the previous business day. Buy-and-hold profit and loss excludes realized trading revenue and net interest intra-day trading 
profit and loss on new and terminated trades, as well as changes in reserves. Therefore, it is not comparable to the trading-related revenue presented in the chart of 
daily trading-related revenue above.
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Stress Testing
Citi performs market risk stress testing on a regular basis to 
estimate the impact of extreme market movements. It is 
performed on individual positions and trading portfolios, as 
well as in aggregate, inclusive of multiple trading portfolios. 
Citi’s market risk management, after consultations with the 
businesses, develops both systemic and specific stress 
scenarios, reviews the output of periodic stress testing 
exercises and uses the information to assess the ongoing 
appropriateness of exposure levels and limits. Citi uses two 
complementary approaches to market risk stress testing across 
all major risk factors (i.e., equity, foreign exchange, 
commodity, interest rate and credit spreads): top-down 
systemic stresses and bottom-up business-specific stresses. 
Systemic stresses are designed to quantify the potential impact 
of extreme market movements on an institution-wide basis, 
and are constructed using both historical periods of market 
stress and projections of adverse economic scenarios. 
Business-specific stresses are designed to probe the risks of 
particular portfolios and market segments, especially those 
risks that are not fully captured in VaR and systemic stresses.
The systemic stress scenarios and business-specific stress 
scenarios at Citi are used in several reports reviewed by senior 
management and also to calculate internal risk capital for 
trading market risk, as well as enable the monitoring and 
managing of Citi’s top market risks.
In general, changes in market values are defined over a 
one-year horizon. For the most liquid positions and market 
factors, changes in market values are defined over a shorter 
two-month horizon. The limited set of positions and market 
factors whose market value changes are defined over a two-
month horizon are those that in management’s judgment have 
historically remained very liquid during financial crises, even 
as the trading liquidity of most other positions and market 
factors materially declined.
OPERATIONAL RISK 
Overview
Operational risk is the risk of loss resulting from inadequate or 
failed internal processes, human error or systems errors, or 
external events. As discussed further below, operational risk 
includes cybersecurity risk. It also includes legal risk, which is 
the risk of loss (including litigation costs, settlements and 
regulatory fines) resulting from the failure of Citi to comply 
with laws, regulations, prudent ethical standards and 
contractual obligations in any aspect of its businesses, but 
excludes strategic and reputation risks. Citi also recognizes the 
impact of operational risk on the reputation risk associated 
with Citi’s business activities. 
Operational risk is inherent in Citi’s global business 
activities, as well as related support functions, and can result 
in losses. Citi maintains a comprehensive Company-wide risk 
taxonomy to classify operational risks that it faces using 
standardized definitions across Citi’s Operational Risk 
Management Framework (see discussion below). This 
taxonomy also supports regulatory requirements and 
expectations inclusive of those related to U.S. Basel III, 
Comprehensive Capital Analysis and Review (CCAR), 
Heightened Standards for Large Financial Institutions and 
Dodd-Frank Act Stress Testing (DFAST). 
Citi manages operational risk consistent with the overall 
framework described in “Managing Global Risk—Overview” 
above. Citi’s goal is to keep operational risk at appropriate 
levels relative to the characteristics of its businesses, the 
markets in which it operates, its capital and liquidity and the 
competitive, economic and regulatory environment. This 
includes effectively managing operational risk and 
maintaining or reducing operational risk exposures within 
Citi’s operational risk appetite.
Citi’s Independent Operational Risk Management group 
has established a global Operational Risk Management 
Framework with policies and practices for identification, 
measurement, monitoring, controlling and reporting 
operational risks and the overall operating effectiveness of the 
internal control environment. As part of this framework, Citi 
has defined its operational risk appetite and established a 
Manager’s Control Assessment (MCA) process for self-
identification of significant operational risks, assessment of 
the performance of key controls and mitigation of residual risk 
above acceptable levels. 
Each Citi operating segment must implement operational 
risk management processes consistent with the requirements 
of this framework. This includes:
•
understanding and assessing the operational risks they are 
exposed to;
•
designing, executing and testing controls that mitigate 
identified risks;
•
establishing key indicators;
•
monitoring and reporting whether the operational risk 
exposures are in or out of their operational risk appetite;
•
having processes in place to bring operational risk 
exposures within acceptable levels; 
•
periodically estimating and aggregating the operational 
risks they are exposed to; and
•
ensuring that sufficient resources are available to actively 
improve the operational risk environment and mitigate 
emerging risks.
Citi considers operational risks that result from the 
introduction of new or changes to existing products, or result 
from significant changes in its organizational structures, 
systems, processes and personnel. 
Citi has a governance structure for the oversight of 
operational risk exposures through Business Risk and Controls 
Committees (BRCCs), which are focused at the group, 
business or function, or geography level. BRCCs provide 
channels to inform and escalate to senior management about 
operational risk exposures, control issues and operational risk 
events, and allow them to take and document decisions around 
the mitigation, remediation or acceptance of operational risk 
exposures.
In addition, Independent Risk Management, including the 
Operational Risk Management group, works proactively with 
Citi’s businesses and functions to drive a strong and embedded 
operational risk management culture and framework across 
Citi. The Operational Risk Management group actively 
challenges business and functions implementation of the 
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Operational Risk Management Framework requirements and 
the quality of operational risk management practices and 
outcomes.
Information about businesses’ key operational risks, 
historical operational risk losses and the control environment 
is reported by each major business segment and functional 
area. Citi’s operational risk profile and related information is 
summarized and reported to senior management, as well as to 
the Audit and Risk Committees of Citigroup’s Board of 
Directors by the Head of Operational Risk Management.
Operational risk is measured through Operational Risk 
Capital and Operational Risk Regulatory Capital for the 
Advanced Approaches under Basel III. Projected operational 
risk losses under stress scenarios are estimated as a required 
part of the FRB’s CCAR process. 
For additional information on Citi’s operational risks, see 
“Risk Factors—Operational Risks” above.
Cybersecurity Risk 
Overview
Cybersecurity risk is the business risk associated with the 
threat posed by a cyberattack, cyber breach or the failure to 
protect Citi’s most vital business information assets or 
operations, resulting in a financial or reputational loss (see the 
operational processes and systems and cybersecurity risk 
factors in “Risk Factors—Operational Risks” above). With an 
evolving threat landscape, ever-increasing sophistication of 
threat actor tactics, techniques and procedures, ongoing and 
emerging geopolitical conflicts, and the use of new 
technologies, including those enabled by artificial intelligence 
and machine learning capabilities, to conduct financial 
transactions, Citi and its clients, customers and third parties 
(and fourth parties, etc.) continue to be at risk from 
cyberattacks and information security incidents. Citi leverages 
a threat-focused, defense-in-depth strategy that ensures that 
multiple controls work in tandem against various threats to 
increase the likelihood that malicious activity will be 
prevented, detected and mitigated.
Citi has a mature cybersecurity threat identification and 
management program that relies on an industry-aligned, risk-
based, defense-in-depth approach, including an internal 
cybersecurity intelligence center, participation in industry and 
government information-sharing programs, vulnerability 
assessment and scanning tools, intrusion detection and 
prevention systems, security incident and event management 
systems, firewalls, penetration testing, adversary emulation 
exercises, data management (including classification, 
encryption at rest and in transit, and access management), 
multi-factor authentication requirements and other logical, 
physical and technical controls designed to prevent, deter, 
mitigate and respond to cybersecurity threats. 
Citi’s cyber and information security program is 
supported by comprehensive governance, including policies, 
standards and procedures that dictate requirements and best 
practices around various program aspects, including, but not 
limited to, third-party risk management, data management, 
asset management, information security practices, security 
incident management and regulatory compliance. Citi’s Chief 
Information Security Organization’s risks and controls are 
measured against its Cybersecurity Risk Appetite Statement, 
which was initially approved by the Risk Management 
Committee of the Board of Directors and is reapproved 
annually by Citi’s Risk Committee, chaired by Citi’s Chief 
Risk Officer. Citi’s Cybersecurity Risk Appetite Statement 
leverages key risk indicators to establish enterprise risk 
tolerance and define risk management strategy with respect to 
cyber and information security. Further, Citi actively 
participates in financial industry, government and cross-sector 
knowledge-sharing groups to enhance individual and 
collective cybersecurity preparedness and resilience.
Cybersecurity Risk Management and Governance
Citi’s technology and cybersecurity risk management program 
is built on Citi’s three lines of defense, each of which is 
integrated into Citi’s overall risk management systems and 
processes. 
Citi’s Chief Information Security Office, which is led by 
Citi’s Head of Foundational Services and Chief Information 
Security Officer (CISO), serves as the first line of defense. 
This office provides frontline business, operational and 
technical controls and capabilities to (1) protect against 
cybersecurity risks, and (2) respond to cyber incidents, 
including data breaches. Citi manages cybersecurity threats 
through its state-of-the-art fusion centers, which serve as 
central commands for monitoring and coordinating responses 
to cyber threats. 
Citi’s Chief Information Security Organization is 
responsible for application and infrastructure defense and 
security controls, performing vulnerability assessments and 
third-party information security assessments (including 
cybersecurity risk assessments associated with Citi’s use of 
products and services from vendors and other third-party 
providers), employee awareness and training programs, and 
security incident management. In each case, the enterprise 
information security team works in coordination with a 
network of information security officers who are embedded 
within Citi’s global businesses and functions, consistent with 
Citi’s philosophy that all Citi stakeholders have a 
responsibility in managing cyber and information security 
risks. 
Citi’s Technology and Cyber Compliance and Operational 
Risk Office (TCCORO) serves as the second line of defense. 
This office independently evaluates and challenges Citi’s risk 
mitigation practices and capabilities, from a fused operational 
risk and compliance lens. It functions as a joint second line of 
defense and in accordance with Citi’s Cybersecurity Risk 
Appetite Statement. TCCORO also advises first line partners 
in CISO, supporting enterprise-wide efforts to proactively 
identify and remediate cybersecurity risks before they 
materialize as incidents that negatively affect business 
operations.
To address evolving cybersecurity risks and 
corresponding regulations, TCCORO monitors cybersecurity 
legal and regulatory requirements, identifies and defines 
emerging risks, executes strategic cybersecurity threat 
assessments, performs new product and initiative reviews, 
performs data management risk oversight and conducts 
cybersecurity risk assurance reviews (inclusive of third-party 
assessments). In addition, this office oversees and challenges 
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metrics related to cybersecurity and technology and ensures 
they remain aligned with Citi’s overall operational risk 
management framework to effectively track, identify and 
manage risk. TCCORO presents an independent viewpoint on 
enterprise cybersecurity risk posture, and oversees CISO’s 
cybersecurity risk identification, measurement and enterprise-
wide governance of cybersecurity risk.
Internal Audit serves as Citi’s third line of defense and 
provides independent assurance to the Audit Committee of the 
Board on the effectiveness of controls operated by the first and 
second lines of defense to manage cybersecurity risk. 
Citi recognizes the risks associated with outsourcing 
services to, sharing data with, and/or technologically 
interacting with third parties. Citi has built a robust third-party 
information security risk management program that governs 
third-party engagements from selection, to the establishment 
of legal agreements that govern the relationship, to ongoing 
monitoring through the duration of the relationship. Third-
party risk management includes reliance on contractual 
requirements around data and cybersecurity, vulnerability 
assessments, third-party information security assessments 
performed at intervals determined by risk level, governance to 
manage end-of-life and end-of-vendor-support risks, and third-
party incident response protocols. 
Management Governance
Citi’s Head of Technology and Business Enablement, who 
reports directly to Citi’s CEO, has overall responsibility for 
Citi’s first line of defense cyber and information security and 
technology programs. Citi’s Head of Technology and Business 
Enablement has over 30 years of experience in the financial 
services industry. Prior to joining Citi, he was Senior Partner 
at PriceWaterhouseCoopers where he oversaw the firm’s 
strategy and execution. For additional information, see 
“Corporate Information—Executive Officers” below.
Citi’s Head of Foundational Services and CISO, who 
reports directly to Citi’s Head of Technology and Business 
Enablement, has primary responsibility to assess and manage 
Citi’s material risks from cybersecurity threats. Citi’s CISO 
has decades of experience in managing cybersecurity risks 
from prior roles as Deutsche Bank’s Chief Security Officer, 
the Chief Information Officer for the Central Intelligence 
Agency and the Chief Information Officer for the U.S. 
Intelligence Community. The CISO is supported by a team of 
subject matter experts in security operations, network 
architecture, cyber and information security governance and 
cybersecurity operations. Citi’s Chief Information Security 
Office employs approximately 3,400 individuals to manage its 
operations. 
Citi’s Chief Technology Officer (CTO) and Head of 
Emerging Technology and Strategic Partnerships, who also 
reports to Citi’s Chief Information Officer, has primary 
responsibility for technology policy, innovation enablement 
and strategy. Citi’s CTO has served in various technology 
roles at Citi since 2012, including most recently as Group 
Head of Engineering and Architecture. Prior to joining Citi, 
the CTO worked in equity linked technology at Bank of 
America Merrill Lynch. 
Multiple management committees and functions also 
support Citi’s cyber and information security management. 
The Chief Information Officer Committee (CIOC), which 
consists of, among others, the Head of Technology and 
Business Enablement, Citi’s Co-Chief Information Officers 
(who report to the Head of Technology and Business 
Enablement), the CISO, and the Head of TCCORO (who 
reports both to Citi’s Head of Operational Risk within the Risk 
organization and its Head of Global Functions Compliance 
within the Global Legal and Compliance organization), serves 
as an escalation forum for items requiring the attention of 
technology senior management, including approval of policies, 
and reports items requiring further escalation to the 
Technology Committee of the Board of Directors, as 
appropriate. 
The Information Security Risk Operating Committee 
(ISROC) is chaired by the CISO and comprises senior 
members of the Chief Information Security Office and 
representatives from partner organizations. This committee 
sets the direction and prioritization for the implementation of 
the cyber and information security program across Citi. The 
committee reports and escalates to the CIOC, including for 
intermediary review and approval of policies escalated from 
the Information Technology Policy Council (see below). Any 
actions constituting risk exceptions are escalated to the ISRC.
The Security Architecture Council, which reports to the 
ISROC, is an oversight and decision-making body focused on 
ensuring that the target level of security architectural maturity 
is attained. This council is co-chaired by two representatives 
from the security architecture and cybersecurity services 
organizations. 
Citi’s Information Technology Policy Council provides a 
centralized review to oversee consistency in the formation of 
information technology policies and standards. This counsel 
maintains oversight of policy document requirements to 
ensure that information technology policy documents meet 
Citi’s objectives as established internally and are in line with 
laws and regulations as identified and communicated by 
ICRM. 
In addition, Citi regularly engages third parties globally to 
assess, audit and/or exercise Citi’s cyber and information 
security program, which is ISO-27001 certified. ISO-27001 is 
an international standard for information security management 
systems. Citi is regulated by bodies across the globe that also 
regularly examine and audit Citi’s cyber and information 
security program against local laws, regulations and industry 
best practices. 
120

Board Governance
Citigroup’s Board of Directors and its committees provide 
oversight of senior management’s efforts to mitigate 
cybersecurity risk and respond to cybersecurity incidents. 
Citi’s Board includes members with cybersecurity expertise 
and experience.
Citigroup’s full Board is briefed annually on 
cybersecurity risks and receives updates as needed on Citi’s 
cyber and information security program, including changes to 
the threat landscape and a roadmap for progress around 
addressing related risks. Additionally, Citigroup’s Board 
participates in cybersecurity exercises to improve 
preparedness to address cybersecurity incidents.
The Board’s Technology Committee receives quarterly 
updates from the Chief Information Security Office on the 
cybersecurity threat landscape, regulatory landscape, posture, 
and strategy and engages in discussions throughout the year 
with senior management and subject matter experts on the 
effectiveness of Citi’s overall cybersecurity program. 
The Board’s Risk Management Committee (RMC) 
approved a standalone Cybersecurity Risk Appetite Statement 
against which Citi’s performance is measured quarterly. In 
addition, the RMC oversees Citi’s risk profile, which includes 
cybersecurity risk, and monitors whether Citi is operating 
within its cybersecurity risk appetite under its mandate to 
review key operational risks, including steps taken by 
management to control such risks.
In the event of a potentially material cybersecurity 
incident impacting Citi, the Board would be made aware of 
such incident via lines of communication that run from the 
Chief Information Security Office to senior management and 
also to the Board. This contemporaneous reporting on 
significant cyber events includes information and discussion 
around incident response, legal obligations (including 
disclosure), and outreach and notification to regulators and 
customers when needed. 
For additional information on the Board’s oversight of 
cybersecurity risk management, see Citi’s upcoming 2025 
Annual Meeting Proxy Statement to be filed with the SEC in 
March 2025. 
COMPLIANCE RISK
Compliance risk is the risk to current or projected financial 
condition and resilience arising from violations of laws, rules 
or regulations, or from non-conformance with prescribed 
practices, internal policies and procedures or ethical standards. 
Compliance risk exposes Citi to fines, civil money penalties, 
payment of damages and the voiding of contracts. Compliance 
risk can result in diminished reputation, harm to Citi’s 
customers, limited business opportunities and lessened 
expansion potential. It encompasses the risk of noncompliance 
with all laws and regulations, as well as prudent ethical 
standards and some contractual obligations. It could also 
include exposure to litigation (known as legal risk) from all 
aspects of traditional and non-traditional banking.
Citi seeks to operate with integrity, maintain strong 
ethical standards and adhere to applicable policies and 
regulatory and legal requirements. Citi must maintain and 
execute a proactive Compliance Risk Management (CRM) 
Framework (as set forth in the CRM Policy) that is designed to 
manage compliance risk effectively across Citi, with a view to 
fundamentally strengthen the compliance risk management 
culture across the lines of defense taking into account Citi’s 
risk governance framework and regulatory requirements. 
Independent Compliance Risk Management’s (ICRM) 
primary objectives are to:
•
Drive and embed a culture of compliance and control 
throughout Citi;
•
Maintain and oversee an integrated CRM Framework that 
facilitates enterprise-wide compliance with local, national 
or cross-border laws, rules or regulations, Citi’s internal 
policies, standards and procedures and relevant standards 
of conduct;
•
Assess compliance risks and issues across product lines, 
functions and geographies, supported by globally 
consistent systems and compliance risk management 
processes; and
•
Provide compliance risk data aggregation and reporting 
capabilities.
Citi carries out its objectives and fulfills its 
responsibilities through the CRM Framework, which is 
composed of the following integrated key activities, to 
holistically manage compliance risk:
•
Management of Citi’s compliance with laws, rules and 
regulations by identifying and analyzing changes, 
assessing the impact and implementing appropriate 
policies, processes and controls;
•
Developing and providing compliance training to ensure 
employees are aware of and understand the key laws, 
rules and regulations;
•
Monitoring the Compliance Risk Appetite, which is 
articulated through qualitative compliance risk statements 
describing Citi’s appetite for certain types of risk and 
quantitative measures to monitor the Company’s 
compliance risk exposure;
•
Executing Compliance Risk Assessments, the results of 
which inform Compliance Risk Monitoring and testing of 
compliance risks and controls in assessing conformance 
with laws, rules, regulations and internal policies; and
•
Issue identification, escalation and remediation to drive 
accountability, including measurement and reporting of 
compliance risk metrics against established thresholds in 
support of the CRM Policy and Compliance Risk 
Appetite.
To anticipate, control and mitigate compliance risk, Citi 
has established the CRM Policy to achieve standardization and 
centralization of methodologies and processes, and to enable 
more consistent and comprehensive execution of compliance 
risk management. 
Citi has a commitment, as well as an obligation, to 
identify, assess and mitigate compliance risks associated with 
its businesses and functions. ICRM is responsible for 
oversight of Citi’s CRM Policy, while all businesses and 
global control functions are responsible for managing their 
compliance risks and operating within the Compliance Risk 
Appetite. 
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As discussed above, Citi is working to address the FRB 
and OCC Consent Orders and the OCC’s 2024 Consent Order 
Amendment, which include improvements to Citi’s CRM 
Framework and its enterprise-wide application (see “Citi’s 
Multiyear Transformation—FRB and OCC Consent Orders 
Compliance” above).
REPUTATION RISK 
Citi’s reputation is a vital asset in building trust, and Citi is 
diligent in enhancing and protecting its reputation with its key 
stakeholders. To support this, Citi has developed a reputation 
risk framework. Under this framework, Citigroup and 
Citibank, N.A. have implemented a risk appetite statement and 
related key indicators to monitor corporate activities and 
operations relative to Citi’s risk appetite. The framework also 
requires that business segments escalate potential material 
reputation risks that require review or mitigation through the 
applicable business Management Forum or Group Reputation 
Risk Committee. 
The Group Reputation Risk Committee and Management 
Forums, which are composed of Citi’s senior executives, 
govern the process by which material reputation risks are 
identified, measured, monitored, controlled, escalated and 
reported. The Group Reputation Risk Committee and 
Management Forums determine the appropriate actions to be 
taken in line with risk appetite and regulatory expectations, 
while promoting a culture of risk awareness and high 
standards of integrity and ethical behavior across the 
Company, consistent with Citi’s Mission and Value 
Proposition. The Group Reputation Risk Committee may 
escalate reputation risks to the Nomination, Governance and 
Public Affairs Committee or other appropriate committee of 
the Citigroup Board of Directors. 
Every Citi employee is responsible for safeguarding Citi’s 
reputation, guided by Citi’s Code of Conduct. Employees are 
expected to exercise sound judgment and common sense in 
decisions and actions. They are also expected to promptly 
escalate all issues that present material reputation risk in line 
with policy.
STRATEGIC RISK
As discussed above, strategic risk is the risk of a sustained 
impact (not episodic impact) to Citi’s core strategic objectives 
as measured by impacts on anticipated earnings, market 
capitalization or capital, arising from external factors affecting 
the Company’s operating environment, as well as the risks 
associated with defining and executing the strategy, which are 
identified, measured and managed as part of the Strategic Risk 
Framework at the Enterprise Level. 
In this context, external factors affecting Citi’s operating 
environment are the economic environment, geopolitical/
political landscape, industry/competitive landscape, 
environmental, customer/client behavior, regulatory/legislative 
environment and trends related to investors/shareholders. 
Material strategic risks that Citi is monitoring include the 
impacts of adverse changes in inflation and interest rates in the 
U.S., as well as macroeconomic uncertainties driven by weak 
global growth, tariffs and geopolitical issues, including the 
Middle East conflict, the Russia–Ukraine war and U.S.–China 
tensions, and increased regulatory requirements. In addition to 
external factors affecting Citi’s operating environment, Citi 
also monitors risks related to the execution of its strategy, with 
heightened focus on delivering the transformation of its risk 
and control environment pursuant to the 2020 FRB and OCC 
Consent Orders and the 2024 Amendment to the OCC’s 
Consent Order.
Citi’s Executive Management Team is responsible for the 
development and execution of Citi’s strategy. This strategy is 
translated into forward-looking plans (collectively Citi’s 
Strategic Plan) that are then cascaded across the organization. 
Citi’s Strategic Plan is presented to the Board on an annual 
basis, and is aligned with risk appetite thresholds and includes 
a risk assessment as required by internal frameworks. It is also 
aligned with limit requirements for capital allocation. 
Governance and oversight of strategic risk is facilitated by 
internal committees on a group-wide basis.
Citi works to ensure that strategic risks are adequately 
considered and addressed across its various risk management 
activities, and that strategic risks are assessed in the context of 
Citi’s risk appetite. Citi conducts a top-down, bottom-up risk 
identification process to identify risks, including strategic 
risks. Business segments undertake a quarterly risk 
identification process to systematically identify and document 
all material risks faced by Citi. Independent Risk Management 
oversees the risk identification process through regular 
reviews and coordinates identification and monitoring of top 
risks. In addition, Citi performs a quarterly Risk Assessment 
of the Plan (RAOP) and continuously monitors risks 
associated with its execution of strategy. Independent Risk 
Management also manages strategic risk by monitoring risk 
appetite thresholds in conjunction with its Global Strategic 
Risk Committee, which is part of the governance structure that 
Citi has in place to manage its strategic risks.
For additional information on Citi’s strategic risks, see 
“Risk Factors—Strategic Risks” above.
Climate Risk
Climate change presents near- and long-term risks to Citi and 
its clients and customers, with the risks expected to increase 
over time. Climate risk refers to the risk of loss arising from 
climate change and comprises both physical risk and transition 
risk.
Climate risk is an overarching risk that can act as a driver 
of other categories of risk, such as credit risk from obligors 
exposed to high climate risk, strategic risks if Citi fails to 
consider transition risk in client selection, reputational risk 
from increased stakeholder concerns about financing or failing 
to finance high-carbon industries and operational risk from 
physical risks to Citi’s facilities. Citi continues to make 
progress toward embedding climate-related considerations into 
its overarching risk management approach, driven by the 
materiality of the financial and strategic risk considerations. 
For additional information on climate risk, see “Risk Factors
—Strategic Risks” above. 
Citi continues to develop globally consistent principles 
and approaches for managing climate risk across the Company 
through its Climate Risk Management Framework (Climate 
RMF). The Climate RMF provides information on the 
governance, roles and responsibilities, and principles to 
122

support the identification, measurement, monitoring, 
controlling and reporting of climate risks. 
Citi continues to enhance its methodologies for 
quantifying how climate risks could impact the individual 
credit profiles of its clients across various sectors. Citi has 
developed and embedded sector-specific climate risk 
assessments in its credit underwriting process for certain 
sectors that have been identified as higher climate risk. Such 
climate risk assessments are designed to incorporate publicly 
available client disclosures and data from third-party providers 
and facilitate conversations with clients on their most material 
climate risks and management plans for adaptation and 
mitigation. These assessments help Citi to better understand its 
clients’ businesses and climate-related risks, and support their 
financial needs. 
Citi also reviews factors related to climate risk associated 
with financed projects and clients in certain sectors under its 
Environmental and Social Risk Management (ESRM) Policy. 
Citi’s ESRM Policy describes sector approaches to certain 
high-carbon sectors, including thermal coal mining and power. 
Furthermore, Citi participates in financial industry and 
regulatory initiatives that inform the measurement and 
assessment of potential financial risks of climate change, 
including scenario analysis. Citi also continues to monitor and 
actively engage with regulators on climate risk and sustainable 
finance developments. 
For additional information about sustainability at Citi, see 
“Net Zero and Sustainability” above.
123

       OTHER RISKS
Country Risk
Top 25 Country Exposures
The following table presents Citi’s top 25 exposures by 
country (excluding the U.S.) as of December 31, 2024. 
(Including the U.S., Citi’s top 25 exposures by country would 
represent approximately 98% of Citi’s exposure to all 
countries as of December 31, 2024.) 
For purposes of the table, loan amounts are reflected in 
the country where the loan is booked, which is generally based 
on the domicile of the borrower. For example, a loan to a 
Chinese subsidiary of a Switzerland-based corporation will 
generally be categorized as a loan in China. In addition, Citi 
has developed regional booking centers in certain countries, 
most significantly in the United Kingdom (U.K.) and Ireland, 
in order to more efficiently serve its corporate customers. As 
an example, with respect to the U.K., only 43% of corporate 
loans presented in the table below are to U.K. domiciled 
counterparties (47% for unfunded commitments), with the 
balance of the loans predominately to counterparties domiciled 
in other European countries. Approximately 90% of the total 
U.K. funded loans and 87% of the total U.K. unfunded 
commitments were investment grade as of December 31, 
2024. 
Trading account assets and investment securities are 
generally categorized based on the domicile of the issuer of 
the security of the underlying reference entity. For additional 
information on the assets included in the table, see the 
footnotes to the table below.
For additional information on Citi’s country exposure, see 
“FFIEC—Cross-Border Claims on Third Parties and Local 
Country Assets” below.
In billions of 
dollars
Services, 
Markets 
and 
Banking 
loans
Wealth 
loans(1)
Legacy 
Franchises 
loans
Other 
funded(2)
Unfunded(3)
Net MTM 
on 
derivatives/
repos(4)
Total 
hedges 
(on loans 
and 
CVA)
Investment 
securities(5)
Trading 
account 
assets(6)
Total 
as of 
4Q24
Total 
as of 
3Q24
Total 
as of 
4Q23(7)
Total 
as a % 
of Citi 
as of 
4Q24
United 
Kingdom
$ 
38.1 $ 
4.6 $ 
— $ 
2.6 $ 
43.4 $ 
15.1 $ 
(4.5) $ 
6.7 $ 
3.2 $ 109.2 $ 109.5 $ 104.8 
 6.2 %
Mexico
 
9.4  
0.1  
23.1  
0.3  
6.7  
8.4  
(3.4)  
19.8  
1.0  
65.4  
64.7  
72.4 
 3.7 
Ireland
 
15.9  
—  
—  
0.9  
44.6  
0.2  
(0.2)  
—  
0.6  
62.0  
56.9  
51.7 
 3.5 
Hong Kong
 
11.4  
21.5  
—  
0.3  
4.9  
1.4  
(0.5)  
10.6  
0.6  
50.2  
50.9  
44.2 
 2.8 
Singapore
 
12.3  
17.4  
—  
0.3  
5.8  
1.2  
(0.5)  
5.5  
0.7  
42.7  
43.4  
43.7 
 2.4 
India
 
9.1  
—  
—  
0.3  
3.5  
2.5  
(0.4)  
8.5  
1.9  
25.4  
26.1  
22.4 
 1.4 
Brazil
 
12.0  
—  
—  
—  
2.7  
5.0  
(0.6)  
4.7  
1.4  
25.2  
27.3  
33.3 
 1.4 
United Arab 
Emirates
 
7.2  
1.5  
—  
0.6  
5.1  
0.2  
(0.3)  
5.3  
—  
19.6  
17.3  
17.3 
 1.1 
South Korea
 
2.5  
—  
3.2  
—  
1.1  
1.2  
(0.5)  
6.7  
3.4  
17.6  
18.9  
18.4 
 1.0 
Canada
 
1.3  
1.3  
—  
0.1  
6.1  
3.3  
(1.4)  
2.9  
3.6  
17.2  
14.6  
14.3 
 1.0 
Poland
 
3.3  
—  
1.5  
—  
3.8  
0.3  
(0.2)  
6.3  
1.3  
16.3  
15.6  
15.1 
 0.9 
Japan
 
1.9  
—  
—  
0.1  
3.5  
6.1  
(1.7)  
4.6  
0.8  
15.3  
16.6  
14.4 
 0.9 
China
 
5.3  
—  
—  
0.5  
0.9  
1.2  
(1.1)  
8.1  
(0.2)  
14.7  
15.7  
18.9 
 0.8 
Australia
 
6.2  
0.1  
—  
—  
5.0  
1.8  
(0.8)  
0.9  
0.6  
13.8  
14.7  
15.0 
 0.8 
Jersey
 
2.5  
2.2  
—  
—  
6.2  
—  
—  
—  
—  
10.9  
12.1  
11.6 
 0.6 
Germany
 
0.4  
—  
—  
0.1  
6.8  
6.2  
(3.8)  
6.7  
(5.5)  
10.9  
10.6  
21.5 
 0.6 
Taiwan
 
4.2  
—  
—  
—  
0.5  
0.4  
(0.1)  
0.8  
(0.3)  
5.5  
5.5  
4.4 
 0.3 
Malaysia
 
1.5  
—  
—  
0.1  
0.8  
0.1  
(0.2)  
2.8  
0.1  
5.2  
5.6  
5.3 
 0.3 
Luxembourg
 
—  
1.1  
—  
—  
—  
0.2  
(0.4)  
3.9  
0.2  
5.0  
5.0  
5.1 
 0.3 
Thailand
 
1.0  
—  
—  
0.1  
0.5  
—  
—  
2.6  
0.6  
4.8  
5.1  
3.7 
 0.3 
Indonesia
 
1.7  
—  
—  
—  
0.4  
—  
(0.1)  
2.2  
0.6  
4.8  
5.1  
4.5 
 0.3 
South Africa
 
1.6  
—  
—  
—  
0.6  
0.3  
(0.2)  
2.2  
0.2  
4.7  
4.8  
4.4 
 0.3 
Czech Republic  
0.9  
—  
—  
—  
0.7  
1.5  
—  
1.3  
0.1  
4.5  
4.5  
5.2 
 0.3 
Philippines
 
0.6  
—  
—  
—  
0.2  
1.6  
(0.5)  
2.1  
0.5  
4.5  
3.3  
4.3 
 0.3 
Spain
 
0.4  
—  
—  
—  
2.6  
0.3  
(1.2)  
—  
1.7  
3.8  
3.9  
2.7 
 0.2 
Total as a % of Citi’s total exposure
 31.7 %
Total as a % of Citi’s non-U.S. total exposure
 91.5 %
(1) 
Wealth loans reflect funded corporate loans and Private Bank loans, net of unearned income. As of December 31, 2024, Private Bank loans in the table above 
totaled $18.6 billion, concentrated in Hong Kong ($5.9 billion), Singapore ($4.8 billion) and the U.K. ($3.8 billion). 
(2) 
Other funded includes Legacy Franchises and other direct exposures such as accounts receivable, loans HFS, other loans in Corporate/Other and investments 
accounted for under the equity method.
124

(3) 
Unfunded exposure includes unfunded corporate lending commitments, letters of credit and other contingencies.
(4) 
Net mark-to-market (MTM) counterparty risk on OTC derivatives and securities lending/borrowing transactions (repos). Exposures are net of collateral and 
inclusive of CVA. Also includes margin loans.
(5) 
Investment securities include debt securities AFS, recorded at fair market value, and debt securities HTM, recorded at amortized cost.
(6) 
Trading account assets are on a net basis and include issuer risk on cash products and derivative exposure where the underlying reference entity/issuer is located in 
that country.
(7) 
As of December 31, 2023, $0.3 billion of All Other—Legacy Franchises loans were reclassified to HFS as a result of Citi’s agreement to sell its credit card 
portfolio in China. There were no such balances to report as of December 31, 2024 or September 30, 2024. See “All Other—Legacy Franchises” above and Note 
2.
Russia
Overview
Citi previously ended nearly all of the institutional banking 
services it offered in Russia and ceased soliciting any new 
business or new clients in the country, with the remaining 
services only those necessary to fulfill its remaining legal and 
regulatory obligations, as well as support its employees.
Citi’s net investment in Russia was less than $0.1 billion 
as of December 31, 2024 (down from $0.2 billion at 
September 30, 2024). The decrease in the net investment was 
driven by increases in transfer risk associated with safety and 
soundness considerations under U.S. banking law, partially 
offset by an increase in interest income and custody revenue 
during the quarter. For more information on transfer risk 
reserves, see “Significant Accounting Policies and Significant 
Estimates—Citi’s Allowance for Credit Losses (ACL)” below. 
In addition, Citi significantly reduced its All Other—
Legacy Franchises consumer loan portfolio in Russia (reported 
as part of Asia Consumer), largely due to loan portfolio sales 
and its entry into a credit card referral agreement with a 
Russian bank. For additional information, see “Citi’s Wind-
Down of Its Russia Operations” below.
Citi’s remaining operations are conducted through 
Services, Markets, Banking and All Other—Legacy 
Franchises. Citi continues to monitor the war in Ukraine, 
related sanctions and economic conditions and continues to 
mitigate its Russia exposures and risks as appropriate.
For additional information about Citi’s risks related to its 
Russia exposures, see “Risk Factors—Market-Related Risks,” 
“—Operational Risks” and “—Other Risks” above.
Impact of the Russia–Ukraine War on Citi’s Businesses
Russia-related Balance Sheet Exposures
Citi’s remaining domestic operations in Russia are conducted 
through a subsidiary of Citibank, AO Citibank, which uses the 
Russian ruble as its functional currency. 
The following table summarizes Citi’s and its clients’ Russia-related exposures:
In billions of U.S. dollars
December 31, 
2024
September 30, 
2024
December 31, 
2023
Change 4Q24 
vs. 3Q24
Loans
$ 
— $ 
— $ 
0.1 $ 
— 
Investment securities(1)
 
0.1  
0.2  
0.4  
(0.1) 
Net MTM on derivatives/repos
 
—  
—  
0.9  
— 
Cash on deposit and placements(2)
 
1.4  
1.3  
0.4  
0.1 
Additional exposures to Russian counterparties that are not held by 
the Russian subsidiary
 
0.1  
0.1  
0.1  
— 
Total Citi exposure
$ 
1.6 $ 
1.6 $ 
1.9 $ 
— 
Deposit Insurance Agency (DIA)(3)
$ 
7.2 $ 
5.8 $ 
3.9 $ 
1.4 
Net MTM on derivatives/repos
 
—  
—  
0.5  
— 
Cash on deposit and placements(2)
 
0.2  
1.7  
0.3  
(1.5) 
Total clients’ exposure(4)
$ 
7.4 $ 
7.5 $ 
4.7 $ 
(0.1) 
Total Citi and clients’ Russia-related exposure(5)
$ 
9.0 $ 
9.1 $ 
6.6 $ 
(0.1) 
(1) 
Investment securities include debt securities AFS, recorded at fair market value, primarily local government debt securities. 
(2) 
Cash on deposit and placements are primarily with the Central Bank of Russia. Due to sanctions restrictions, as well as Citi being unable to enter into reverse 
repos beginning in the third quarter of 2024, any excess liquidity is placed with the Central Bank of Russia.
(3) 
Represents dividends relating to Russian securities held by Citi in its role as custodian for clients in Russia, which Citi is required by local regulation to hold at the 
DIA. Citi is unable to remit these funds, which are held at clients’ risk, to these clients due to restrictions imposed by the Russian government.
(4) 
Clients’ exposure of $7.4 billion as of December 31, 2024, primarily consists of corporate dividends that Citi cannot remit to its clients due to restrictions imposed 
by the Russian government and are held with the DIA.
(5) 
Citigroup’s CTA loss of $1.6 billion as of December 31, 2024 included in its AOCI related to its indirect subsidiary, AO Citibank, and $0.9 billion of 
intercompany liabilities owed by AO Citibank to other Citi entities outside Russia are excluded from the above table. Citi has separately described these amounts 
in “Deconsolidation Risk” below.
125

During the fourth quarter of 2024, Citi’s Russia-related 
exposures remained unchanged at $1.6 billion at December 31, 
2024. Total clients’ exposures decreased $0.1 billion to $7.4 
billion, primarily driven by depreciation of the Russian ruble, 
partially offset by inflows from dividends received from 
Russian corporations on behalf of Citi’s clients. As discussed 
in the table above, clients’ exposures primarily consist of 
corporate dividends that Citi cannot remit to its clients due to 
restrictions imposed by the Russian government and are held 
with the DIA at clients’ risk.
Citi hedges its Russian ruble/U.S. dollar spot FX exposure 
in AOCI through the purchase of FX derivatives. The ongoing 
mark-to-market of the hedging derivatives is also reported in 
AOCI. When the Russian ruble depreciates against the U.S. 
dollar, the U.S. dollar equivalent value of Citigroup’s 
investment in AO Citibank also declines. This change in value 
is offset by the change in value of the hedging instrument (FX 
derivative). Going forward, Citi may record devaluations on 
its net ruble-denominated assets in earnings, without the 
benefit from a change in the fair value of derivative positions 
used to economically hedge the exposures. 
Earnings and Other Impacts on Citi’s Businesses
Services, Markets, Banking and All Other—Legacy Franchises 
results have been impacted by various macroeconomic factors 
and volatilities, including the war in Ukraine and its direct and 
indirect impacts on the European and global economies. For a 
broader discussion of the impacts of these factors and 
volatilities on Citi’s businesses, see “Executive Summary” and 
each business’s results of operations above. 
As of December 31, 2024, Citigroup’s ACL included less 
than $0.1 billion of remaining credit reserves for Citi’s direct 
Russian counterparties (largely unchanged from September 
30, 2024). This balance does not include the additional 
reserves for transfer risk associated with exposures in Russia.
Citi’s Wind-Down of Its Russia Operations 
In August 2022, Citi disclosed its decision to wind down its 
Russia consumer, local commercial and institutional banking 
businesses, including actively pursuing portfolio sales. In 
connection with this wind-down, Citi has incurred 
approximately $73 million to date in charges, largely from 
restructuring, vendor termination fees and other related 
charges. Citi expects to incur an additional approximate $30 
million in estimated charges (in All Other, excluding the 
impact from any portfolio sales). For additional information 
about Citi’s continued efforts to reduce its operations and 
exposure in Russia, see “Risk Factors” above and Note 2.
Deconsolidation Risk
Citi’s remaining operations in Russia subject it to various 
risks, including, among others, foreign currency volatility, 
including appreciation or devaluation; restrictions arising from 
retaliatory Russian laws and regulations on the conduct of its 
business; sanctions or asset freezes; or other deconsolidation 
events (see “Risk Factors—Other Risks” above). 
As of December 31, 2024, Citi continued to consolidate 
AO Citibank because none of the deconsolidation factors were 
triggered. Examples of factors that may result in 
deconsolidation of AO Citibank include voluntary or forced 
sale of ownership or loss of control due to actions of relevant 
governmental authorities, including expropriation (i.e., the 
entity becomes subject to the complete control of a 
government, court, administrator, trustee or regulator); 
revocation of banking license; and loss of ability to elect a 
board of directors or appoint members of senior management. 
In the event Citi deems there is a loss of control, for 
example, through expropriation of AO Citibank, Citi would be 
required to (i) write off the net investment of less than $0.1 
billion (compared to $0.2 billion as of September 30, 2024), 
(ii) recognize a CTA loss of approximately $1.6 billion 
(unchanged from September 30, 2024) through earnings and 
(iii) recognize a loss of $0.9 billion (a $0.2 billion increase 
from September 30, 2024) on intercompany liabilities owed by 
AO Citibank to other Citi entities outside Russia. In the sole 
event of a substantial liquidation, as opposed to a loss of 
control, Citi would be required to recognize the CTA loss of 
approximately $1.6 billion through earnings and would 
evaluate its remaining net investment as circumstances evolve. 
The $1.6 billion CTA write-off through earnings under either 
event is expected to be largely equity neutral, since the 
reversal of the CTA loss out of AOCI would improve Citi’s 
total AOCI. 
Citi as Paying Agent for Russia-related Clients
Citi serves or served as paying agent on bonds issued by 
various entities in Russia, including Russian corporate clients. 
Citi’s role as paying agent is administrative. In this role, Citi 
acts as an agent of its client, the bond issuer, receiving interest 
and principal payments from the bond issuer and then making 
payments to international central securities depositories (e.g., 
Depository Trust Company, Euroclear, Clearstream). The 
international central securities depositories (ICSDs) make 
payments to those participants or account holders (e.g., broker/
dealers) that have clients who are investors in the applicable 
bonds (i.e., bondholders). As a paying agent, Citi generally 
does not have information about the identity of the 
bondholders. Citi may be exposed to risks due to its 
responsibilities for receiving and processing payments on 
behalf of its clients as a result of sanctions or other 
governmental requirements and prohibitions. To mitigate 
operational and sanctions risks, Citi has established policies, 
procedures and controls for client relationships and payment 
processing to help ensure compliance with U.S., U.K., EU and 
other jurisdictions’ sanctions laws.
These processes may require Citi to delay or withhold the 
processing of payments as a result of sanctions on the bond 
issuer. Citi is also prevented from making payments to 
accounts on behalf of bondholders should the ICSDs disclose 
126

to Citi the presence of sanctioned bondholders. In both 
instances, Citi is generally required to segregate, restrict or 
block the funds until applicable sanctions are lifted or the 
payments are otherwise authorized under applicable law.
Reputational Risks
Citi has continued its efforts to enhance and protect its 
reputation with its employees, clients, customers, investors, 
regulators and the public. Citi’s response to the war in 
Ukraine, including any action or inaction, may have a negative 
impact on Citi’s reputation with some or all of these parties.
For example, Citi is exposed to reputational risk as a 
result of its remaining presence in Russia and association with 
Russian individuals or entities, whether subject to sanctions or 
not, including Citi’s inability to support its global clients in 
Russia, which could adversely affect its broader client 
relationships and businesses; current involvement in 
transactions or supporting activities involving Russian assets 
or interests; failure to correctly interpret and apply laws and 
regulations, including those related to sanctions; perceived 
misalignment of Citi’s actions to its stated strategy in Russia; 
and the reputational impact from Citi’s activity and 
engagement with Ukraine or with non-Russian clients exiting 
their Russia businesses. 
While Citi announced its intention to wind down its 
businesses in Russia, Citi will continue to manage those 
operations during the wind-down process and will be required 
to maintain certain limited operations to fulfill its remaining 
legal and regulatory obligations. Also, sanctions and sanctions 
compliance are highly complex and may change over time and 
result in increased operational risk. Failure to fully comply 
with relevant sanctions or the application of sanctions where 
they should not be applied may negatively impact Citi’s 
reputation. In addition, Citi currently performs services for, 
conducts business with or deals in non-sanctioned Russian-
owned businesses and Russian assets. This has attracted, and 
will likely continue to attract, negative attention, despite the 
previously disclosed plan to wind down nearly all its activities 
in the country, cessation of new business and client 
originations, and reduction of other exposures.
Citi’s continued presence or divestiture of businesses in 
Russia could also increase its susceptibility to cyberattacks 
that could negatively impact its relationships with clients and 
customers, harm its reputation, increase its compliance costs 
and adversely affect its business operations and results of 
operations. For additional information on operational and 
cyber risks, see “Risk Factors—Operational Risks” above.
Board of Directors’ Role in Overseeing Related Risks
The Citigroup Board of Directors (Board) and the Board’s 
Risk Management Committee (RMC) and its other 
Committees receive regular reports from senior management 
regarding global geopolitical, macroeconomic and reputational 
impacts to Citi (including the war in Ukraine and its impact on 
Citi’s operations in Russia and Ukraine). The reports to the 
Board and its Committees from senior management who 
represent the impacted businesses and the international cluster, 
Independent Risk Management, Finance, Independent 
Compliance Risk Management, including those individuals 
responsible for sanctions compliance, and Human Resources, 
have included detailed information regarding financial 
impacts, impacts on capital, cybersecurity, strategic 
considerations, sanctions compliance, employee assistance and 
reputational risks, enabling the Board and its Committees to 
properly exercise their oversight responsibilities. In addition, 
senior management has provided updates to Citi’s Executive 
Management Team and the Board, outside of formal meetings, 
regarding cybersecurity matters (including Russia-specific 
risks).
Ukraine
Citi has continued to operate in Ukraine throughout the war 
through its Services, Markets and Banking businesses, serving 
the local subsidiaries of multinationals, along with local 
financial institutions and the public sector. Citi employs 
approximately 220 people in Ukraine and their safety is Citi’s 
top priority. All of Citi’s domestic operations in Ukraine are 
conducted through a subsidiary of Citibank, which uses the 
Ukrainian hryvnia as its functional currency. As of 
December 31, 2024, Citi had $1.7 billion of direct exposures 
related to Ukraine (an increase of $0.2 billion from 
September 30, 2024). 
Argentina
Citi operates in Argentina through Services, Markets and 
Banking. As of December 31, 2024, Citi’s net investment in its 
Argentine operations was approximately $1.5 billion 
(compared to $1.3 billion at September 30, 2024). Citi uses the 
U.S. dollar (USD) as the functional currency for its operations 
in countries such as Argentina that are deemed highly 
inflationary in accordance with GAAP. Citi therefore records 
the impact of exchange rate fluctuations on its net Argentine 
peso (ARS)–denominated assets directly in earnings. Citi uses 
Argentina’s official market exchange rate to remeasure its net 
ARS-denominated assets into USD. As of December 31, 2024, 
the official ARS exchange rate was 1,032, which devalued by 
6.3% against the USD during the fourth quarter of 2024.
The increase in Citi’s net investment in Argentina in the 
fourth quarter of 2024 was largely due to earnings from Citi’s 
normal onshore operations and a reserve release, driven by a 
decrease in transfer risk for safety and soundness 
considerations under U.S. banking law. The increase was 
partially offset by FX translation losses on the net investment. 
The Central Bank of Argentina (BCRA) continues to 
maintain certain capital and currency controls that generally 
restrict Citi’s ability to access USD in Argentina and remit 
earnings from its Argentine operations. The capital and 
currency controls have resulted in indirect foreign exchange 
mechanisms that some Argentine entities may use to obtain 
USD, generally at rates that are significantly higher than 
Argentina’s official exchange rate. Citibank Argentina is 
generally precluded from accessing these alternative 
mechanisms, and under U.S. GAAP, these exchange 
mechanisms cannot be used to remeasure Citi’s net monetary 
assets into USD. If Argentina’s official exchange rate further 
converges with the approximate rate implied by the indirect 
foreign exchange mechanisms, Citi could incur additional 
translation losses on its net investment in Argentina. 
Accordingly, Citi seeks to reduce its overall ARS exposure in 
127

Argentina while complying with local capital and currency 
exposure limitations.
Of the $1.5 billion net investment in Argentina as of 
December 31, 2024, Citi’s net ARS exposure was 
approximately $1.1 billion (compared to $0.9 billion as of 
September 30, 2024). Citi’s net ARS exposure is less than its 
total net investment in Argentina as a result of Citi holding 
approximately $175 million of USD-denominated loans as 
well as approximately $200 million of certain local 
government bonds that are USD denominated. If Citi had not 
invested in such instruments to reduce its ARS exposure, Citi 
would have recognized additional translation losses during the 
fourth quarter of 2024. Given current economic conditions and 
the local capital, currency and regulatory limitations, Citi 
cannot guarantee the availability or effectiveness of such 
mechanisms to reduce its ARS exposure in the future.
In addition to reducing the ARS exposure, Citi also seeks 
to economically hedge the exposure to the extent possible and 
prudent using non-deliverable forward (NDF) derivative 
instruments that are primarily executed outside of Argentina. 
As of December 31, 2024, Citi hedged approximately $0.4 
billion of its ARS exposure through offshore hedges, including 
NDF derivative instruments. Citi was unable to hedge its 
remaining ARS exposure, given the illiquidity of the offshore 
NDF market. To the extent that Citi is unable to execute or 
renew NDF contracts in the future, Citi would record 
devaluations on its net ARS-denominated assets in earnings, 
without any benefit from a change in the fair value of such 
derivative positions used to economically hedge the exposure. 
Citi cannot predict the availability of hedging instruments in 
the future nor can it predict changes in foreign exchange rates 
and the resulting impact on earnings.
Citi continually evaluates its economic exposure to its 
Argentine counterparties and reserves for changes in credit 
risk and records mark-to-market adjustments for relevant 
market risks associated with its Argentine assets. Citi believes 
it has established an appropriate ACL on its Argentine loans, 
and appropriate fair value adjustments on Argentine assets and 
liabilities measured at fair value, for credit and sovereign risks 
under U.S. GAAP as of December 31, 2024. For additional 
information on Citi’s emerging markets risks, including those 
related to its Argentine exposures, see “Risk Factors—
Strategic Risks” above.
FFIEC—Cross-Border Claims on Third Parties and Local 
Country Assets
Citi’s cross-border disclosures are presented below, based on 
the country exposure bank regulatory reporting guidelines of 
the Federal Financial Institutions Examination Council 
(FFIEC). The following summarizes some of the key FFIEC 
reporting guidelines:
•
Amounts are based on the domicile of the ultimate 
obligor, counterparty, collateral (only including qualifying 
liquid collateral), issuer or guarantor, as applicable (e.g., a 
security recorded by a Citi U.S. entity but issued by the 
U.K. government is considered U.K. exposure; a loan 
recorded by a Citi Mexico entity to a customer domiciled 
in Mexico where the underlying collateral is held in 
Germany is considered German exposure). 
•
Amounts do not consider the benefit of collateral received 
for secured financing transactions (i.e., repurchase 
agreements, reverse repurchase agreements and securities 
loaned and borrowed) and are reported based on notional 
amounts. 
•
Netting of derivative receivables and payables, reported at 
fair value, is permitted, but only under a legally binding 
netting agreement with the same specific counterparty, 
and does not include the benefit of margin received or 
hedges.
•
Credit default swaps (CDS) are included based on the 
gross notional amount sold and purchased and do not 
include any offsetting CDS on the same underlying entity. 
•
Loans are reported without the benefit of hedges.
Given the requirements noted above, Citi’s FFIEC cross-
border exposures and total outstandings tend to fluctuate, in 
some cases significantly, from period to period. As an 
example, because total outstandings under FFIEC guidelines 
do not include the benefit of margin or hedges, market 
volatility in interest rates, foreign exchange rates and credit 
spreads may cause significant fluctuations in the level of total 
outstandings, all else being equal.
128

The tables below present each country whose total outstandings exceeded 0.75% of total Citigroup assets:
December 31, 2024
Cross-border claims on third parties and local country assets 
In billions of dollars
Banks 
(a)
Public 
(a)
NBFIs(1) 
(a)
Other 
(corporate 
and households) 
(a)
Trading 
assets(2) 
(included 
in (a))
Short-term 
claims(2) 
(included in 
(a))
Total 
outstanding(3) 
(sum of (a))
Commitments
 and 
guarantees(4)
Credit 
derivatives 
purchased(5)
Credit 
derivatives 
sold(5)
United Kingdom $ 6.0 $ 30.2 $ 
34.3 $ 
18.4 $ 
13.7 $ 
69.6 $ 
88.9 $ 
28.0 $ 
52.8 $ 
50.6 
Mexico
 
4.5  29.2  
15.7  
35.2  
2.3  
44.7  
84.7  
24.0  
5.3  
4.1 
Cayman Islands
 
—  
—  
67.6  
8.0  
4.9  
42.4  
75.6  
25.0  
1.1  
1.2 
Japan
 21.5  28.8  
13.4  
5.0  
8.7  
43.5  
68.8  
17.6  
14.4  
12.8 
France
 17.7  14.8  
11.9  
6.8  
11.1  
29.9  
51.2  
75.1  
47.5  
45.1 
Singapore
 
1.3  20.0  
7.5  
16.7  
1.7  
36.8  
45.5  
17.3  
0.4  
0.3 
Germany
 
2.9  21.4  
7.6  
6.7  
7.8  
24.3  
38.6  
14.1  
36.7  
33.8 
Hong Kong
 
1.5  12.6  
3.2  
20.9  
2.4  
33.5  
38.2  
11.5  
0.8  
0.7 
South Korea
 
5.4  18.5  
4.0  
9.5  
8.2  
28.1  
37.3  
6.2  
3.5  
2.6 
India
 
2.1  17.3  
5.5  
11.2  
5.8  
27.1  
36.1  
3.7  
0.5  
0.3 
Brazil
 
2.8  14.9  
4.6  
13.1  
5.5  
29.8  
35.5  
2.6  
4.0  
3.6 
China
 
4.1  15.4  
5.1  
10.3  
11.7  
27.9  
34.9  
2.3  
6.3  
4.4 
Canada
 
3.3  12.9  
9.1  
4.9  
5.0  
25.1  
30.1  
10.8  
5.2  
5.0 
Netherlands
 
2.8  16.2  
3.8  
6.6  
4.6  
24.9  
29.5  
10.0  
22.8  
21.4 
Ireland
 
0.1  
4.1  
11.7  
3.6  
1.5  
18.3  
19.4  
11.1  
2.6  
2.4 
Australia
 
1.3  
6.0  
8.7  
3.3  
2.6  
16.0  
19.2  
4.8  
1.6  
1.5 
Switzerland
 
1.3  
9.8  
1.6  
5.2  
2.4  
16.5  
17.9  
8.2  
13.6  
12.2 
December 31, 2023
Cross-border claims on third parties and local country assets 
In billions of dollars
Banks 
(a)
Public 
(a)
NBFIs(1) 
(a)
Other 
(corporate 
and households) 
(a)
Trading 
assets(2) 
(included 
in (a))
Short-term 
claims(2) 
(included in 
(a))
Total 
outstanding(3) 
(sum of (a))
Commitments
 and 
guarantees(4)
Credit 
derivatives 
purchased(5)
Credit 
derivatives 
sold(5)
Cayman Islands
$ 
— $ 
— $ 153.3 $ 
9.4 $ 
5.2 $ 
129.3 $ 
162.7 $ 
28.6 $ 
1.5 $ 
1.5 
United Kingdom
 
5.5  23.8  
43.7  
19.5  
11.9  
59.8  
92.5  
29.9  
63.2  
62.4 
Japan
 29.8  29.6  
19.9  
8.3  
16.3  
61.1  
87.6  
12.8  
14.1  
11.9 
Mexico
 
3.1  32.8  
11.8  
36.2  
2.9  
45.1  
83.9  
27.1  
5.9  
4.7 
Germany
 
3.7  39.8  
16.1  
8.6  
10.7  
46.2  
68.2  
24.0  
42.3  
40.7 
France
 17.2  11.2  
22.7  
7.6  
11.0  
42.4  
58.7  
67.4  
53.9  
53.0 
Singapore
 
1.9  18.7  
8.8  
17.1  
1.6  
38.6  
46.5  
17.9  
0.9  
0.8 
Hong Kong
 
2.5  13.1  
3.3  
21.3  
3.8  
35.1  
40.2  
12.0  
1.8  
1.6 
South Korea
 
5.3  17.2  
4.9  
12.2  
7.7  
30.7  
39.6  
9.5  
5.8  
4.8 
Brazil
 
3.5  15.5  
4.3  
15.3  
7.0  
29.4  
38.6  
2.5  
4.8  
5.0 
China
 
5.6  18.7  
2.7  
10.7  
13.3  
31.5  
37.7  
5.0  
7.0  
6.4 
India
 
1.9  15.7  
4.9  
8.8  
4.4  
23.8  
31.3  
3.7  
1.0  
0.7 
Canada
 
3.5  12.7  
7.6  
5.0  
5.0  
23.7  
28.8  
11.2  
5.4  
4.8 
Netherlands
 
3.9  11.1  
3.9  
6.8  
4.6  
21.1  
25.7  
8.7  
26.7  
27.0 
Australia
 
5.4  
7.4  
9.0  
3.3  
4.0  
21.2  
25.1  
5.4  
2.9  
2.7 
Ireland
 
0.1  
3.7  
14.3  
3.5  
2.3  
20.4  
21.6  
7.5  
2.7  
2.6 
Switzerland
 
4.9  
9.2  
1.1  
5.2  
2.6  
17.3  
20.4  
7.9  
15.6  
15.0 
(1) 
Non-bank financial institutions.
(2) 
Included in total outstanding.
(3) 
Total outstanding includes cross-border claims on third parties, as well as local country assets. Cross-border claims on third parties include cross-border loans, 
securities, deposits with banks and other monetary assets, as well as net revaluation gains on foreign exchange and derivative products.
(4) 
Commitments (not included in total outstanding) include legally binding cross-border letters of credit and other commitments and contingencies as defined by the 
FFIEC guidelines. The FFIEC definition of commitments includes commitments to local residents to be funded with local currency liabilities originated within the 
country.
(5) 
Credit default swaps (CDS) are not included in total outstanding. 
129

 SIGNIFICANT ACCOUNTING POLICIES 
AND SIGNIFICANT ESTIMATES
This section contains a summary of Citi’s most significant 
accounting policies. Note 1 contains a summary of all of 
Citigroup’s significant accounting policies. These policies, as 
well as estimates made by management, are integral to the 
presentation of Citi’s results of operations and financial 
condition. While all of these policies require a certain level of 
management judgment and estimates, this section highlights 
and discusses the significant accounting policies that require 
management to make highly difficult, complex or subjective 
judgments and estimates at times regarding matters that are 
inherently uncertain and susceptible to change (see also “Risk 
Factors—Operational Risks” above). Management has 
discussed each of these significant accounting policies, the 
related estimates and its judgments with the Audit Committee 
of the Citigroup Board of Directors.
Valuations of Financial Instruments
Citigroup holds debt and equity securities, derivatives, 
retained interests in securitizations, investments in private 
equity and other financial instruments. A portion of these 
assets and liabilities is reflected at fair value on Citi’s 
Consolidated Balance Sheet as Trading account assets, 
Available-for-sale securities and Trading account liabilities.
Citi purchases securities under agreements to resell 
(reverse repos or resale agreements) and sells securities under 
agreements to repurchase (repos), a substantial portion of 
which is carried at fair value. In addition, certain loans, short-
term borrowings, long-term debt and deposits, as well as 
certain securities borrowed and loaned positions that are 
collateralized with cash, are carried at fair value. Citigroup 
holds its investments, trading assets and liabilities, and resale 
and repurchase agreements on Citi’s Consolidated Balance 
Sheet to meet customer needs and to manage liquidity needs, 
interest rate risks and private equity investing.
When available, Citi generally uses quoted market prices 
to determine fair value and classifies such items within Level 
1 of the fair value hierarchy established under ASC 820-10, 
Fair Value Measurement. If quoted market prices are not 
available, fair value is based on internally developed valuation 
models that use, where possible, current market-based or 
independently sourced market parameters, such as interest 
rates, currency rates and option volatilities. Such models are 
often based on a discounted cash flow analysis. In addition, 
items valued using such internally generated valuation 
techniques are classified according to the lowest level input or 
value driver that is significant to the valuation. Thus, an item 
may be classified under the fair value hierarchy as Level 3 
even though there may be some significant inputs that are 
readily observable.
Citi is required to exercise subjective judgments relating 
to the applicability and functionality of internal valuation 
models, the significance of inputs or drivers to the valuation of 
an instrument and the degree of illiquidity and subsequent lack 
of observability in certain markets. The fair value of these 
instruments is reported on Citi’s Consolidated Balance Sheet 
with the changes in fair value recognized in either the 
Consolidated Statement of Income or in AOCI. 
Losses on available-for-sale securities whose fair values 
are less than the amortized cost, where Citi intends to sell the 
security or could more-likely-than-not be required to sell the 
security prior to recovery, are recognized in earnings. Where 
Citi does not intend to sell the security nor could more-likely-
than-not be required to sell the security, any portion of the loss 
that is attributable to credit is recognized as an allowance for 
credit losses with a corresponding provision for credit losses, 
and the remainder of the loss is recognized in AOCI. Such 
losses are capped at the difference between the fair value and 
amortized cost of the security.
For equity securities carried at cost or under the 
measurement alternative, decreases in fair value below the 
carrying value are recognized as impairment in the 
Consolidated Statement of Income. Moreover, for certain 
equity method investments, decreases in fair value are only 
recognized in earnings in the Consolidated Statement of 
Income if such decreases are judged to be an other-than-
temporary impairment (OTTI). Assessing if the fair value 
impairment is temporary is also inherently judgmental.
The fair value of financial instruments incorporates the 
effects of Citi’s own credit risk and the market view of 
counterparty credit risk, the quantification of which is also 
complex and judgmental. For additional information on Citi’s 
fair value analysis, see Notes 1, 6, 26 and 27.
130

Citi’s Allowance for Credit Losses (ACL) 
The table below presents Citi’s allowance for credit losses on 
loans (ACLL) and total ACL as of December 31, 2024 and 
2023, as well as builds and releases during 2024. For 
information on the drivers of Citi’s ACL net build in the 
fourth quarter of 2024, see below. See Note 1 for additional 
information on Citi’s accounting policy on accounting for 
credit losses under ASC Topic 326, Financial Instruments—
Credit Losses; Current Expected Credit Losses (CECL).
 
ACL
In millions of dollars
Balance 
Dec. 31, 
2023
Build (release)
2024 
FX/
Other 
Balance 
Dec. 31, 
2024
ACLL/EOP 
loans Dec. 31, 
2024(1)
1Q24
2Q24
3Q24
4Q24
2024
Services
$ 
397 $ 
34 $ (100) $ 
7 $ 
(71) $ (130) $ 
(3) $ 
264 
Markets
 
820  
120  
(111)  
37  
167  
213  
(3)  
1,030 
Banking
 
1,376  
(89)  
(51)  
62  
(122)  
(200)  
(9)  
1,167 
Legacy Franchises corporate (Mexico SBMM 
and AFG)(1)(2)
 
121  
(8)  
(12)  
(3)  
10  
(13)  
(13)  
95 
Total corporate ACLL
$ 2,714 $ 
57 $ (274) $ 
103 $ 
(16) $ (130) $ 
(28) $ 2,556 
 0.87 %
U.S. cards(3)(4)
$ 12,626 $ 
326 $ 
357 $ 
10 $ 
221 $ 
914 $ 
20 $ 13,560 
 7.93 %
Retail Banking
 
476  
11  
25  
31  
25  
92  
1  
569 
Total USPB
$ 13,102 $ 
337 $ 
382 $ 
41 $ 
246 $ 1,006 $ 
21 $ 14,129 
Wealth
 
767  
(190)  
(43)  
8  
(11)  
(236)  
(2)  
529 
All Other consumer—managed basis(1)
 
1,562  
(85)  
11  
58  
102  
86  
(288)  
1,360 
Reconciling Items(1)
 
—  
—  
—  
—  
—  
—  
—  
— 
Total consumer ACLL
$ 15,431 $ 
62 $ 
350 $ 
107 $ 
337 $ 
856 $ (269) $ 16,018 
 4.08 %
Total ACLL
$ 18,145 $ 
119 $ 
76 $ 
210 $ 
321 $ 
726 $ (297) $ 18,574 
 2.71 %
Allowance for credit losses on unfunded lending 
commitments (ACLUC)
$ 1,728 $ 
(98) $ 
(8) $ 
105 $ (118) $ (119) $ 
(8) $ 1,601 
Total ACLL and ACLUC
$ 19,873 $ 
21 $ 
68 $ 
315 $ 
203 $ 
607 $ (305) $ 20,175 
Other(5)
 
1,883  
14  
107  
160  
131  
412  
(293)  
2,002 
Total ACL
$ 21,756 $ 
35 $ 
175 $ 
475 $ 
334 $ 1,019 $ (598) $ 22,177 
(1) 
All Other (managed basis) excludes divestiture-related impacts (Reconciling Items) related to (i) Citi’s divestitures of its Asia Consumer businesses and (ii) the 
planned IPO of Mexico Consumer/SBMM within Legacy Franchises. The Reconciling Items are fully reflected in the various line items in Citi’s Consolidated 
Statement of Income. These items in the table above represent the 2024 quarterly ACL builds (releases) only. See “All Other—Divestiture-Related Impacts 
(Reconciling Items)” above.
(2) 
Includes Legacy Franchises corporate loans activity related to Mexico SBMM and the Assets Finance Group (AFG) (AFG was previously reported in Markets; all 
periods have been reclassified to reflect this move into Legacy Franchises), as well as other Legacy Holdings Assets corporate loans.
(3) 
As of December 31, 2024, in USPB, Branded Cards ACLL/EOP loans was 6.4% and Retail Services ACLL/EOP loans was 11.3%. 
(4) 
The December 31, 2024 ACLL balance includes approximately $20 million related to an acquired portfolio, which is also reflected in the FX/Other column in this 
table.
(5) 
Includes ACL on Other assets and Held-to-maturity debt securities. The ACL on Other assets includes ACL related to transfer risk associated with exposures 
outside the U.S., driven by safety and soundness considerations under U.S. banking law.
 
Citi’s reserves for expected credit losses on funded loans 
and for unfunded lending commitments, standby letters of 
credit and financial guarantees are reflected on the 
Consolidated Balance Sheet in the Allowance for credit losses 
on loans (ACLL) and Other liabilities (for Allowance for 
credit losses on unfunded lending commitments (ACLUC)), 
respectively. In addition, Citi’s reserves for expected credit 
losses on other financial assets carried at amortized cost, 
including held-to-maturity securities, reverse repurchase 
agreements, securities borrowed, deposits with banks and 
other financial receivables are reflected in Other assets. These 
reserves, together with the ACLL and ACLUC, are referred to 
as the ACL. Changes in the ACL are reflected as Provision for 
credit losses in the Consolidated Statement of Income for each 
reporting period. Citi’s ability to estimate expected credit 
losses over the reasonable and supportable (R&S) period is 
based on the ability to forecast economic activity over a R&S 
timeframe. The R&S forecast period for all loans is eight 
quarters.
The ACL is composed of quantitative and qualitative 
management adjustment components. The quantitative 
component uses three forward-looking macroeconomic 
forecast scenarios—base, upside and downside. The 
qualitative management adjustment component reflects risks 
and certain economic conditions not fully captured in the 
quantitative component. Both the quantitative and qualitative 
components are further discussed below.
131

Quantitative Component
Citi estimates expected credit losses for its quantitative 
component using (i) its comprehensive internal data on loss 
and default history, (ii) internal credit risk ratings, (iii) 
external credit bureau and rating agencies information and (iv) 
R&S forecasts of macroeconomic conditions.
For its consumer and corporate portfolios, Citi’s expected 
credit losses are determined primarily by utilizing models that 
consider the borrowers’ probability of default (PD), loss given 
default (LGD) and exposure at default (EAD). The loss 
likelihood and severity models used for estimating expected 
credit losses are sensitive to changes in macroeconomic 
variables, including housing prices, unemployment rate and 
real GDP, and cover a wide range of geographic, industry, 
product and business segments.
In addition, Citi’s models determine expected credit 
losses based on leading credit indicators, including loan 
delinquencies, changes in portfolio size, default frequency, 
risk ratings and loss recovery rates, as well as other credit 
trends. 
Qualitative Component
The qualitative management adjustment component includes 
risks that are not fully captured in the quantitative component. 
These may include but are not limited to portfolio 
characteristics, idiosyncratic events, factors not within 
historical loss data or the economic forecast, uncertainty in the 
credit environment and other factors as required by banking 
supervisory guidance for the ACL. The primary examples of 
these are the following:
•
Transfer risk associated with exposures outside the U.S., 
driven by safety and soundness considerations under U.S. 
banking law
•
Potential impacts on vulnerable industries and regions due 
to emerging macroeconomic risks and uncertainties, 
including those related to potential global recession, 
inflation, interest rates, commodity prices and geopolitical 
tensions 
•
Risk associated with consumer payment behavior given 
the elevated inflationary and interest rate environment
As of the fourth quarter of 2024, Citi’s qualitative 
component of the ACL decreased quarter-over-quarter. The 
decrease was driven by factors such as a release related to 
reserves for specific risks and uncertainties impacting 
vulnerable industries and regions. 
Macroeconomic Variables
As further discussed below, Citi considers various global 
macroeconomic variables for the base, upside and downside 
probability-weighted macroeconomic scenario forecasts it uses 
to estimate the quantitative component of the ACL. Citi’s 
forecasts of the U.S. unemployment rate and U.S. real GDP 
growth rate represent the macroeconomic variables that most 
significantly affect its estimate of the ACL. 
The tables below present Citi’s forecasted quarterly 
average U.S. unemployment rate and year-over-year U.S. real 
GDP growth rate used in determining the base macroeconomic 
forecast for Citi’s ACL at each quarterly reporting period from 
4Q23 to 4Q24:
Quarterly average
U.S. unemployment
1Q25
3Q25
1Q26
8-quarter 
average(1)
Citi forecast at 4Q23
 4.3 %
 4.2 %
 4.2 %
 4.2 %
Citi forecast at 1Q24
 4.1 
 4.1 
 3.9 
 4.0 
Citi forecast at 2Q24
 4.1 
 4.1 
 3.9 
 4.1 
Citi forecast at 3Q24
 4.4 
 4.4 
 3.9 
 4.2 
Citi forecast at 4Q24
 4.2 
 4.3 
 4.1 
 4.2 
 
(1) 
Represents the average unemployment rate for the rolling, forward-
looking eight quarters in the forecast horizon.
Year-over-year growth rate(1)
Full year
U.S. real GDP
2024
2025
2026
Citi forecast at 4Q23
 1.4 %
 1.7 %
 2.1 %
Citi forecast at 1Q24
 2.3 
 1.8 
 2.0 
Citi forecast at 2Q24
 2.4 
 1.8 
 2.0 
Citi forecast at 3Q24
 2.6 
 1.8 
 2.0 
Citi forecast at 4Q24
 2.7 
 2.2 
 2.1 
(1) 
The year-over-year growth rate is the percentage change in the real 
(inflation adjusted) GDP level.
 
Under the base macroeconomic forecast as of the fourth 
quarter of 2024, U.S. real GDP growth is expected to slow 
during 2025 and 2026, while the unemployment rate is 
expected to increase in 2025, but decline in 2026. 
Scenario Weighting
Citi’s ACL is estimated using three probability-weighted 
macroeconomic scenarios—base, upside and downside. The 
macroeconomic scenario weights are estimated using a 
statistical model, which, among other factors, takes into 
consideration key macroeconomic drivers of the ACL, severity 
of the scenario and other macroeconomic uncertainties and 
risks. Citi evaluates scenario weights on a quarterly basis.
Citi’s downside scenario incorporates more adverse 
macroeconomic assumptions than the base scenario. For 
example, compared to the base scenario, Citi’s downside 
scenario reflects a recession, including an elevated average 
U.S. unemployment rate of 6.8% over the eight-quarter R&S 
period, with a peak difference of 3.4% in the second quarter of 
2026. The downside scenario also reflects a year-over-year 
U.S. real GDP contraction in 2025 of 1.8%, with a peak 
quarter-over-quarter difference to the base scenario of 1.3%.
Citi’s ACL is sensitive to the various macroeconomic 
scenarios that drive the quantitative component of expected 
credit losses, due to changes in the length and severity of 
forecasted economic variables or events in the respective 
scenarios. Citi’s downside scenario incorporates more adverse 
macroeconomic assumptions than the weighted scenario 
assumptions. To demonstrate this sensitivity, if Citi applied 
132

100% weight to the downside scenario as of December 31, 
2024 to reflect the most severe economic deterioration forecast 
in the macroeconomic scenarios, there would have been a 
hypothetical incremental increase in the ACL of 
approximately $5.3 billion related to lending exposures, 
except for loans individually evaluated for credit losses and 
other financial assets carried at amortized cost.
This analysis does not incorporate any impacts or changes 
to the qualitative component of the ACL. These factors could 
change the outcome of the sensitivity analysis based on 
historical experience and current conditions at the time of the 
assessment. Given the uncertainty inherent in macroeconomic 
forecasting, Citi continues to believe that its ACL estimate 
based on a three probability-weighted macroeconomic 
scenario approach combined with the qualitative component 
remains appropriate as of December 31, 2024.
4Q24 Changes in the ACL
As further discussed below, Citi’s ending ACL balance for the 
fourth quarter of 2024 was $22.2 billion, a slight increase from 
September 30, 2024. The net build of $0.3 billion in the 
quarter was primarily driven by growth in cards balances in 
USPB. Citi believes its analysis of the ACL reflects the 
forward view of the economic environment as of December 
31, 2024. See Note 16 for additional information.
Consumer Allowance for Credit Losses on Loans
Citi’s consumer ACLL is largely driven by U.S. cards 
(Branded Cards and Retail Services) in USPB. Citi’s total 
consumer ACLL build was $0.3 billion in the fourth quarter of 
2024, primarily driven by growth in U.S. cards balances. This 
resulted in a December 31, 2024 ACLL balance of $16.0 
billion, or 4.08% of total funded consumer loans. 
For U.S. cards, the level of reserves relative to total 
funded loans decreased to 7.93% at December 31, 2024, due 
to seasonal improvement, compared to 8.15% at September 
30, 2024. For the remaining consumer exposures, the level of 
reserves relative to total funded loans was 1.11% at December 
31, 2024, compared to 1.08% at September 30, 2024.
Corporate Allowance for Credit Losses on Loans
Citi had a corporate ACLL release of less than $0.1 billion in 
the fourth quarter of 2024, largely driven by a release for 
specific risks and uncertainties impacting vulnerable industries 
and regions in Banking and lower transfer risk associated with 
exposures outside the U.S., driven by safety and soundness 
considerations under U.S. banking law in Services, partially 
offset by a build for changes in portfolio composition in 
Markets. This resulted in a December 31, 2024 ACLL balance 
of $2.6 billion, or 0.87% of total funded corporate loans.
ACLUC
Citi had an ACLUC release of $0.1 billion in the fourth 
quarter of 2024, largely driven by a release for specific risks 
and uncertainties impacting vulnerable industries and regions. 
The ACLUC reserve balance, included in Other liabilities, 
was $1.6 billion at December 31, 2024.
ACL on Other Financial Assets
Citi had an ACL build of $0.1 billion on other financial assets 
carried at amortized cost for the fourth quarter of 2024, 
primarily due to an increase in transfer risk associated with 
unremittable corporate dividends outside the U.S. being held 
on behalf of clients, driven by safety and soundness 
considerations under U.S. banking law. Including FX/Other, 
the ACL reserve balance of $2.0 billion remained unchanged 
from September 30, 2024. See Note 16 for additional 
information.
Regulatory Capital Impact
Citi elected the modified CECL transition provision for 
regulatory capital purposes provided by the U.S. banking 
agencies’ final rule. Accordingly, the Day One regulatory 
capital effects resulting from the adoption of CECL, as well as 
the ongoing adjustments for 25% of the change in CECL-
based allowances in each quarter between January 1, 2020 and 
December 31, 2021, started to be phased in on January 1, 2022 
and were fully reflected in Citi’s regulatory capital as of 
January 1, 2025.
See Notes 1 and 16 for a further description of the ACL 
and related accounts.
Goodwill
Citi tests for goodwill impairment annually as of October 1 
(the annual test) and conducts interim assessments between 
annual tests if an event occurs or circumstances change that 
would more-likely-than-not reduce the fair value of a reporting 
unit below its carrying amount. These events or circumstances 
include, among other things, a significant adverse change in 
the business climate, a decision to sell or dispose of all or a 
significant portion of a reporting unit or a sustained decrease 
in Citi’s stock price.
Citigroup’s activities were conducted through the 
reportable operating segments: Services, Markets, Banking, 
Wealth and USPB, with the remaining operations recorded in 
All Other, which includes activities not assigned to a specific 
operating segment as well as discontinued operations. 
Goodwill impairment testing is performed at the level below 
the operating segment (referred to as a reporting unit).
Citi performed its annual goodwill impairment test, which 
resulted in no impairment of any of Citi’s reporting units’ 
goodwill. No additional triggering events were identified and 
no goodwill was impaired during 2024. For each of the 
Company’s reporting units, fair value exceeded carrying value 
by at least 10%.
Citi utilizes allocated tangible common equity as a proxy 
for the carrying value of its reporting units for purposes of 
goodwill impairment testing. The allocated equity in the 
reporting units is determined based on the capital the business 
would require if it were operating as a standalone entity, 
incorporating sufficient capital to be in compliance with both 
current and expected regulatory capital requirements, 
including capital for specifically identified goodwill and 
intangible assets. The capital allocated to the reporting units is 
incorporated into the annual budget process, which is 
approved by Citigroup’s Board of Directors.
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Goodwill impairment testing involves management 
judgment, requiring an assessment of whether the carrying 
value of a reporting unit can be supported by its fair value 
using widely accepted valuation techniques, such as the 
market approach (earnings multiples and/or transaction 
multiples) and/or the income approach (discounted cash flow 
(DCF) method). In applying these methodologies, Citi utilizes 
a number of factors, including actual operating results, future 
business plans, economic projections and market data.
Citi engaged an independent valuation specialist to assist 
in Citi’s valuation of all the reporting units, primarily 
employing both the income and market approach to determine 
the fair value of the reporting units. The income approach 
utilized discount rates that Citi believes adequately reflected 
the risk and uncertainty in the financial markets in the 
internally generated cash flow projections. The market 
approach utilizes observable market data from comparable 
publicly traded companies, such as price-to-earnings or price-
to-tangible book value ratios, to estimate a reporting unit’s fair 
value. Management uses judgment in the selection of 
comparable companies and includes those with the most 
similar business activities.
The income approach employs a capital asset pricing 
model in estimating the discount rate. Since none of the 
Company’s reporting units are publicly traded, individual 
reporting unit fair value determinations cannot be directly 
correlated to Citigroup’s common stock price. The sum of the 
fair values of the reporting units exceeded the overall market 
capitalization of Citi as of October 1, 2024. However, Citi 
believes that it is not meaningful to reconcile the sum of the 
fair values of the Company’s reporting units to its market 
capitalization due to several factors. The market capitalization 
of Citigroup reflects the execution risk in a transaction 
involving Citigroup due to its size. However, the individual 
reporting units’ fair values are not subject to the same level of 
execution risk or a business model that is as global. In 
addition, the market capitalization of Citigroup does not 
include consideration of the individual reporting unit’s control 
premium.
Unanticipated declines in business performance, increases 
in credit losses, increases in capital requirements and adverse 
regulatory or legislative changes, as well as deterioration in 
economic or market conditions, are factors that could result in 
a material impairment loss to earnings in a future period 
related to some portion of the associated goodwill. See Notes 
1 and 17 for additional information on goodwill, including the 
changes in the goodwill balance year-over-year and the 
segments’ goodwill balances as of December 31, 2024.
Litigation Accruals
See the discussion in Note 30 for Citi’s policies on 
establishing accruals for litigation and regulatory 
contingencies.
Income Taxes 
Overview
Citi is subject to the income tax laws of the U.S., its states and 
local municipalities and the non-U.S. jurisdictions in which 
Citi operates. These tax laws are complex and are subject to 
differing interpretations by the taxpayer and the relevant 
governmental taxing authorities. Disputes over interpretations 
of the tax laws may be subject to review and adjudication by 
the court systems of the various tax jurisdictions or may be 
settled with the taxing authority upon audit.
In establishing a provision for income tax expense, Citi 
must make judgments and interpretations about the application 
of these inherently complex tax laws. Citi must also make 
estimates about when in the future certain items will affect 
taxable income in the various tax jurisdictions, both domestic 
and foreign. Deferred taxes are recorded for the future 
consequences of events that have been recognized in the 
financial statements or tax returns, based on enacted tax laws 
and rates. Deferred tax assets (DTAs) are recognized subject 
to management’s judgment that realization is more-likely-
than-not. For example, if it is more-likely-than-not that a 
carry-forward would expire unused, Citi would set up a 
valuation allowance against that DTA. Citi has established 
valuation allowances as described below.
As a result of the Tax Cuts and Jobs Act (Tax Reform), 
beginning in 2018, Citi is taxed on income generated by its 
U.S. operations at a federal tax rate of 21%. The effect on 
Citi’s state tax rate is dependent upon how and when the 
individual states that have not yet addressed the federal tax 
law changes choose to adopt the various new provisions of the 
U.S. Internal Revenue Code.
Citi’s non-U.S. branches and subsidiaries are subject to 
tax at their local tax rates. Non-U.S. branches also continue to 
be subject to U.S. taxation. The impact of this on Citi’s 
earnings depends on the level of branch pretax income, the 
local branch tax rate, and allocations of overall domestic loss 
(ODL) and expenses for U.S. tax purposes to branch earnings. 
Citi expects no residual U.S. tax on such earnings. With 
respect to non-U.S. subsidiaries, dividends from these 
subsidiaries will be excluded from U.S. taxation. While the 
majority of Citi’s non-U.S. subsidiary earnings are classified 
as global intangible low-taxed income (GILTI), Citi expects 
no material residual U.S. tax on such earnings based on its 
non-U.S. subsidiaries’ local tax rates, which exceed, on 
average, the effective 13.125% GILTI tax rate. Finally, Citi 
does not expect the base erosion anti-abuse tax (BEAT) to 
affect its tax provision.
On January 4, 2022, final FTC regulations were published 
in the Federal Register, which eliminate the creditability of 
foreign taxes paid in certain situations. These include 
countries that do not align with U.S. tax principles in 
significant part and for services performed outside the 
recipient country. In 2023, the IRS announced that the 
effective date of these regulations was deferred until the IRS 
gives notice otherwise. The impact on Citi’s effective tax rate 
is not expected to be material.
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The Inflation Reduction Act was signed into law on 
August 16, 2022. The Act includes a new corporate alternative 
minimum tax (AMT) and a 1% excise tax on share 
repurchases, both effective January 1, 2023. The corporate 
AMT is a 15% minimum tax on financial statement income 
after adjusting for foreign taxes paid. Corporate AMT paid in 
one year is creditable against regular corporate tax liability in 
future years. Citi does not expect to pay material amounts of 
corporate AMT given its profitability and tax profile.
The 1% excise tax is a non-deductible tax on the fair 
market value of stock repurchased in the taxable year, reduced 
by the fair market value of any stock issued in the same year. 
See Note 11 for the 2024 impact on earnings per share related 
to the excise tax.
Deferred Tax Assets and Valuation Allowances (VA)
At December 31, 2024, Citi had net DTAs of $29.8 billion. In 
the fourth quarter of 2024, Citi’s DTAs decreased by $0.2 
billion, primarily as a result of the geographic mix of earnings. 
On a full-year basis, Citi’s DTAs increased by $0.2 billion 
from $29.6 billion at December 31, 2023.
Of Citi’s total net DTAs of $29.8 billion as of December 
31, 2024, $12.8 billion, primarily related to tax carry-
forwards, was deducted in calculating Citi’s regulatory capital. 
Net DTAs arising from temporary differences are also 
deducted from regulatory capital if in excess of the 10%/15% 
limitations (see “Capital Resources” above). For the quarter 
and year ended December 31, 2024, Citi had $3.0 billion of 
disallowed temporary difference DTAs (included in the $12.8 
billion above). The remaining $17.0 billion of net DTAs as of 
December 31, 2024 was not deducted in calculating regulatory 
capital pursuant to Basel III standards and was appropriately 
risk weighted under those rules.
Citi’s total VA at December 31, 2024 was $4.3 billion, an 
increase of $0.7 billion from $3.6 billion at December 31, 
2023. The increase was primarily driven by the generation of 
current-year FTCs in the branch basket. Citi’s VA of $4.3 
billion is composed of $3.3 billion on its FTC branch basket 
carry-forwards, $0.6 billion on its U.S. residual DTA related 
to its non-U.S. branches, $0.3 billion on local non-U.S. DTAs 
and $0.1 billion on state net operating loss carry-forwards.
As stated above with regard to the impact of non-U.S.
branches on Citi’s earnings, the level of branch pretax income, 
the local branch tax rate and the allocations of ODL and 
expenses for U.S. tax purposes to the branch basket are the
main factors in determining the branch VA. Additional ODL
was created in 2024 as a result of reduced taxable income. 
Recognized FTC carry-forwards in the general basket 
comprised approximately $0.7 billion of Citi’s DTAs as of 
December 31, 2024, compared to approximately $1.2 billion 
as of December 31, 2023. The decrease in FTCs year-over-
year was primarily due to current-year usage. The FTC carry-
forward period represents the most time-sensitive component 
of Citi’s DTAs.
Citi had an ODL of approximately $9 billion at December 
31, 2024, which allows Citi to elect a percentage between 50% 
and 100% of future years’ domestic source income to be 
reclassified as foreign source income. (See Note 10 for a 
description of the ODL.)
The majority of Citi’s U.S. federal net operating loss 
carry-forward and all of its New York State and City net 
operating loss carry-forwards are subject to a carry-forward 
period of 20 years. This provides enough time to fully utilize 
the net DTAs pertaining to these existing net operating loss 
carry-forwards. This is due to Citi’s forecast of sufficient U.S. 
taxable income and the continued taxation of Citi’s non-U.S. 
income by New York State and City.
Although realization is not assured, Citi believes that the 
realization of its recognized net DTAs of $29.8 billion at 
December 31, 2024 is more-likely-than-not, based on 
management’s expectations as to future taxable income in the 
jurisdictions in which the DTAs arise, as well as available tax 
planning strategies (as defined in ASC Topic 740, Income 
Taxes). Citi has concluded that it has the necessary positive 
evidence to support the realization of its net DTAs after taking 
its VAs into consideration.
See Note 10 for additional information on Citi’s income 
taxes, including its income tax provision, tax assets and 
liabilities and a tabular summary of Citi’s net DTAs balance as 
of December 31, 2024 (including the FTCs and applicable 
expiration dates of the FTCs). For information on Citi’s ability 
to use its DTAs, see “Risk Factors—Strategic Risks” above 
and Note 10.
Accounting Changes
See Note 1 for a discussion of changes in accounting 
standards.
DISCLOSURE CONTROLS AND 
PROCEDURES
Citi’s disclosure controls and procedures are designed to 
ensure that information required to be disclosed under the 
Securities Exchange Act of 1934, as amended, is recorded, 
processed, summarized and reported within the time periods 
specified in the SEC’s rules and forms, including without 
limitation that information required to be disclosed by Citi in 
its SEC filings is accumulated and communicated to 
management, including the Chief Executive Officer (CEO) 
and Chief Financial Officer (CFO), as appropriate, to allow for 
timely decisions regarding required disclosure.
Citi’s Disclosure Committee assists the CEO and CFO in 
their responsibilities to design, establish, maintain and 
evaluate the effectiveness of Citi’s disclosure controls and 
procedures. The Disclosure Committee is responsible for, 
among other things, the oversight, maintenance and 
implementation of the disclosure controls and procedures, 
subject to the supervision and oversight of the CEO and CFO.
Citi’s management, with the participation of its CEO and 
CFO, has evaluated the effectiveness of Citigroup’s disclosure 
controls and procedures (as defined in Rule 13a-15(e) under 
the Securities Exchange Act of 1934) as of December 31, 
2024. Based on that evaluation, the CEO and CFO have 
concluded that at that date Citigroup’s disclosure controls and 
procedures were effective.
135

MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL 
REPORTING 
Citi’s management is responsible for establishing and 
maintaining adequate internal control over financial reporting. 
Citi’s internal control over financial reporting is designed to 
provide reasonable assurance regarding the reliability of its 
financial reporting and the preparation of financial statements 
for external reporting purposes in accordance with U.S. 
generally accepted accounting principles. Citi’s internal 
control over financial reporting includes those policies and 
procedures that (i) pertain to the maintenance of records that in 
reasonable detail accurately and fairly reflect the transactions 
and dispositions of Citi’s assets, (ii) provide reasonable 
assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with 
generally accepted accounting principles and that Citi’s 
receipts and expenditures are made only in accordance with 
authorizations of Citi’s management and directors, and (iii) 
provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use or disposition of 
Citi’s assets that could have a material effect on its financial 
statements.
Because of its inherent limitations, internal control over 
financial reporting may not prevent or detect all 
misstatements. Also, projections of any evaluation of 
effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in 
conditions or that the degree of compliance with the policies 
or procedures may deteriorate.
Citi’s management assessed the effectiveness of 
Citigroup’s internal control over financial reporting as of 
December 31, 2024 based on the criteria set forth by the 
Committee of Sponsoring Organizations of the Treadway 
Commission (COSO) in Internal Control—Integrated 
Framework (2013). Based on this assessment, management 
has concluded that, as of December 31, 2024, Citi’s internal 
control over financial reporting was effective. In addition, 
there were no changes in Citi’s internal control over financial 
reporting during the fiscal quarter ended December 31, 2024 
that materially affected, or are reasonably likely to materially 
affect, Citi’s internal control over financial reporting.
The effectiveness of Citi’s internal control over financial 
reporting as of December 31, 2024 has been audited by 
KPMG LLP, Citi’s independent registered public accounting 
firm, as stated in their report below, which expressed an 
unqualified opinion on the effectiveness of Citi’s internal 
control over financial reporting as of December 31, 2024.
136

FORWARD-LOOKING STATEMENTS
Certain statements in this report, including but not limited to 
statements included within the Management’s Discussion and 
Analysis of Financial Condition and Results of Operations, are 
“forward-looking statements” within the meaning of the 
Private Securities Litigation Reform Act of 1995. In addition, 
Citigroup may make forward-looking statements in its other 
documents filed or furnished with the SEC, and its 
management may make forward-looking statements orally to 
analysts, investors, representatives of the media and others.
Generally, forward-looking statements are not based on 
historical facts but instead represent Citigroup’s and its 
management’s beliefs regarding future events. Such 
statements may be identified by words such as believe, expect, 
anticipate, intend, estimate, may increase, may fluctuate, 
target, outlook, guidance and illustrative, and similar 
expressions or future or conditional verbs such as will, should, 
would and could. 
Such statements are based on management’s current 
expectations and are subject to risks, uncertainties and changes 
in circumstances. Actual results of operations and financial 
conditions, including capital and liquidity, may differ 
materially from those included in these statements due to a 
variety of factors, including without limitation (i) the 
precautionary statements included within the “Executive 
Summary,” “Citi’s Multiyear Transformation” and each 
business’s discussion and analysis of its results of operations 
and (ii) the factors listed and described under “Risk Factors” 
above. 
Any forward-looking statements made by or on behalf of 
Citigroup speak only as to the date they are made, and Citi 
does not undertake to update forward-looking statements to 
reflect the impact of circumstances or events that arise after 
the date that the forward-looking statements were made. 
137

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
 
To the Stockholders and Board of Directors 
Citigroup Inc.:
Opinions on the Consolidated Financial Statements and 
Internal Control Over Financial Reporting
We have audited the accompanying consolidated balance 
sheets of Citigroup Inc. and subsidiaries (the Company) as of 
December 31, 2024 and 2023, the related consolidated 
statements of income, comprehensive income, changes in 
stockholders’ equity, and cash flows for each of the years in 
the three-year period ended December 31, 2024, and the 
related notes (collectively, the consolidated financial 
statements). We also have audited the Company’s internal 
control over financial reporting as of December 31, 2024, 
based on criteria established in Internal Control—Integrated 
Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission.
In our opinion, the consolidated financial statements 
referred to above present fairly, in all material respects, the 
financial position of the Company as of December 31, 2024 
and 2023, and the results of its operations and its cash flows 
for each of the years in the three-year period ended December 
31, 2024, in conformity with U.S. generally accepted 
accounting principles. Also in our opinion, the Company 
maintained, in all material respects, effective internal control 
over financial reporting as of December 31, 2024 based on 
criteria established in Internal Control—Integrated 
Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission.
Basis for Opinions
The Company’s management is responsible for these 
consolidated financial statements, for maintaining effective 
internal control over financial reporting, and for its assessment 
of the effectiveness of internal control over financial reporting, 
included in the accompanying management’s annual report on 
internal control over financial reporting. Our responsibility is 
to express an opinion on the Company’s consolidated financial 
statements and an opinion on the Company’s internal control 
over financial reporting based on our audits. We are a public 
accounting firm registered with the Public Company 
Accounting Oversight Board (United States) (PCAOB) and 
are required to be independent with respect to the Company in 
accordance with the U.S. federal securities laws and the 
applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards 
of the PCAOB. Those standards require that we plan and 
perform the audits to obtain reasonable assurance about 
whether the consolidated financial statements are free of 
material misstatement, whether due to error or fraud, and 
whether effective internal control over financial reporting was 
maintained in all material respects.
Our audits of the consolidated financial statements 
included performing procedures to assess the risks of material 
misstatement of the consolidated financial statements, whether 
due to error or fraud, and performing procedures that respond 
to those risks. Such procedures included examining, on a test 
basis, evidence regarding the amounts and disclosures in the 
consolidated financial statements. Our audits also included 
evaluating the accounting principles used and significant 
estimates made by management, as well as evaluating the 
overall presentation of the consolidated financial statements. 
Our audit of internal control over financial reporting included 
obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, 
and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. 
Our audits also included performing such other procedures as 
we considered necessary in the circumstances. We believe that 
our audits provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control Over Financial 
Reporting
A company’s internal control over financial reporting is a 
process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of 
financial statements for external purposes in accordance with 
generally accepted accounting principles. A company’s 
internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records 
that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) 
provide reasonable assurance that transactions are recorded as 
necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and 
that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and 
directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of 
unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial 
statements.
Because of its inherent limitations, internal control over 
financial reporting may not prevent or detect misstatements. 
Also, projections of any evaluation of effectiveness to future 
periods are subject to the risk that controls may become 
inadequate because of changes in conditions, or that the degree 
of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters 
arising from the current period audit of the consolidated 
financial statements that were communicated or required to be 
communicated to the audit committee and that: (1) relate to 
accounts or disclosures that are material to the consolidated 
financial statements and (2) involved our especially 
138

challenging, subjective, or complex judgments. The 
communication of critical audit matters does not alter in any 
way our opinion on the consolidated financial statements, 
taken as a whole, and we are not, by communicating the 
critical audit matters below, providing separate opinions on 
the critical audit matters or on the accounts or disclosures to 
which they relate.
Assessment of the fair value of certain Level 3 assets and 
liabilities measured on a recurring basis
As described in Notes 1 and 26 to the consolidated 
financial statements, the Company’s assets and liabilities 
recorded at fair value on a recurring basis were $834,645 
million, net and $317,033 million, net, respectively, at 
December 31, 2024. The Company estimated the fair 
value of Level 3 assets and liabilities measured on a 
recurring basis ($9,194 million and $28,755 million, 
respectively, at December 31, 2024) utilizing various 
valuation techniques with one or more significant inputs 
or significant value drivers being unobservable including, 
but not limited to, complex internal valuation models, 
alternative pricing procedures or comparables analysis 
and discounted cash flows.
We identified the assessment of the measurement of 
fair value for certain Level 3 assets and liabilities 
recorded at fair value on a recurring basis as a critical 
audit matter. A high degree of effort, including 
specialized skills and knowledge, and subjective and 
complex auditor judgment was involved in the assessment 
of the Level 3 fair values due to measurement uncertainty. 
Specifically, the assessment encompassed the evaluation 
of the fair value methodology, including methods, models 
and significant assumptions used to estimate fair value. 
Significant assumptions include the use of proxy 
information, the extrapolation and interpolation of proxy 
information, and the use of historic pricing information as 
well as certain model assumptions. The assessment also 
included an evaluation of the conceptual soundness and 
performance of the valuation models. 
The following are the primary procedures we 
performed to address this critical audit matter. We 
involved valuation professionals with specialized skills 
and knowledge who assisted in evaluating the design and 
testing the operating effectiveness of certain internal 
controls related to the Company’s Level 3 fair value 
measurements including controls over:
•
valuation methodologies, including significant 
assumptions
•
independent price verification
•
evaluating that significant model assumptions 
reflected those which a market participant would use 
to determine an exit price in the current market 
environment
•
the valuation models used were mathematically 
accurate and appropriate to value the financial 
instruments and
•
relevant information used within the Company’s 
models that was reasonably available was considered 
in the fair value determination.
We evaluated the Company’s methodology for 
compliance with U.S. generally accepted accounting 
principles. We involved valuation professionals with 
specialized skills and knowledge who assisted in 
developing an independent fair value estimate for a 
selection of certain Level 3 assets and liabilities recorded 
at fair value on a recurring basis based on independently 
developed valuation models and assumptions, as 
applicable, using market data sources we determined to be 
relevant and reliable and compared our independent 
expectation to the Company’s fair value measurements.
Assessment of the allowance for credit losses collectively 
evaluated for impairment
As described in Notes 1 and 16 to the consolidated 
financial statements, the Company’s total allowance for 
credit losses on loans, leases and unfunded lending 
commitments was $20,175 million as of December 31, 
2024, which includes the allowance related to loans and 
unfunded lending commitments collectively evaluated for 
impairment (the collective ACLL). The expected credit 
losses for the quantitative component of the collective 
ACLL is the product of multiplying the probability of 
default (PD), loss given default (LGD), and exposure at 
default (EAD), which are determined utilizing models, for 
consumer and corporate loans. The PD, LGD, and EAD 
assumptions are determined based on three 
macroeconomic scenarios (base, downside and upside) 
multiplied by their respective scenario weights. The 
macroeconomic scenario weights are estimated based on a 
statistical model, which takes into consideration both 
internal and external forecasted macroeconomic variables 
over a reasonable and supportable period, after which 
mean reversion reflecting historical loss experience is 
used for the remaining life of the loan to estimate 
expected credit losses. The qualitative component 
considers, among other things, certain portfolio 
characteristics and idiosyncratic events. For consumer 
U.S. credit cards, the Company utilizes the payment rate 
approach to determine the payments needed to pay off the 
end-of-period balance in the estimation of the EAD. This 
approach incorporates payment rate curves and is used to 
estimate EAD. Reserves for unconditionally cancelable 
accounts are based on the expected life of the balance as 
of the evaluation date and do not include undrawn 
commitments that are unconditionally cancelable. In 
addition, the models for the delinquency-managed 
portfolios take into account leading credit indicators, 
including loan delinquencies and changes in portfolio size 
as well as economic trends, including current and future 
housing prices, unemployment, length of time in 
foreclosure, and costs to sell. The models for classifiably 
managed portfolios consider the credit quality as 
measured by risk ratings and economic factors.
We identified the assessment of the collective ACLL, 
specifically the quantitative component for the consumer 
U.S. credit cards which applies the delinquency-managed 
model and corporate loan portfolios which applies the 
classifiably managed model, and the qualitative 
component for the corporate portfolio as a critical audit 
139

matter. A high degree of effort, including specialized 
skills and knowledge, and subjective and complex auditor 
judgment was involved in the assessment due to 
significant measurement uncertainty. Specifically, the 
assessment encompassed the evaluation of the various 
components of the collective ACLL methodology, 
including the methods and models used to estimate the 
PD, LGD, and EAD and certain significant assumptions 
for the Company’s quantitative and qualitative 
components. The significant assumptions for consumer 
U.S. credit card loans encompass expected life as well as 
the reasonable and supportable forecasts for significant 
macroeconomic variables. The significant macroeconomic 
variables include U.S. unemployment (UER) and U.S. 
housing prices (HPI), which are utilized by the models. 
The significant assumptions for corporate loans 
encompass risk ratings, credit conversion factor for 
unfunded lending commitments, and reasonable and 
supportable forecast for significant macroeconomic 
variables. The significant macroeconomic variables 
include U.S. real gross domestic product (GDP) and UER, 
which are utilized by the model. The significant 
assumptions for the qualitative component for corporate 
loan portfolios include potential impacts on vulnerable 
industries and regions due to emerging macroeconomic 
risks and uncertainty including those related to potential 
global recession, inflation, interest rates, commodity 
prices, and geopolitical tensions. The assessment also 
included an evaluation of the conceptual soundness and 
performance of the PD, LGD, and EAD models. In 
addition, auditor judgment was required to evaluate the 
sufficiency of audit evidence obtained.
The following are the primary procedures we 
performed to address this critical audit matter. We 
evaluated the design and tested the operating effectiveness 
of certain internal controls related to the Company’s 
measurement of the collective ACLL estimate, including 
controls over the:
•
approval of the collective ACLL methodologies, 
including the PD, LGD, and EAD
•
determination of the significant assumptions used to 
estimate the quantitative and qualitative components 
of the collective ACLL
•
performance monitoring of the PD, LGD, and EAD 
models.
We evaluated the Company’s process to develop the 
collective ACLL estimate by testing certain sources of 
data and assumptions that the Company used and 
considered the relevance and reliability of such data and 
assumptions. In addition, we involved credit risk 
professionals with specialized skills and knowledge, who 
assisted in:
•
evaluating the Company’s collective ACLL 
methodologies for compliance with U.S. generally 
accepted accounting principles
•
continued assessment of the conceptual soundness 
and performance testing of the PD, LGD, and EAD 
models by inspecting the model documentation to 
determine whether the models are suitable for their 
intended use
•
evaluating judgments made by the Company relative 
to the performance monitoring testing of the PD, 
LGD, and EAD models by comparing them to 
relevant Company-specific metrics
•
assessing the macroeconomic forecast scenarios 
through comparison to publicly available forecasts
•
testing corporate loan risk ratings for a selection of 
borrowers by evaluating the financial performance of 
the borrower, sources of repayment, and any relevant 
guarantees or underlying collateral
•
evaluating the methodologies used to develop the 
qualitative component and their significant 
assumptions and the effect of that component on the 
collective ACLL compared with relevant credit risk 
factors and consistency with credit trends.
We also assessed the sufficiency of the audit 
evidence obtained related to the collective ACLL by 
evaluating the:
•
cumulative results of the audit procedures
•
qualitative aspects of the Company’s accounting 
practices
•
potential bias in the accounting estimates.
/s/ KPMG LLP
We have served as the Company’s auditor since 1969.
New York, New York 
February 21, 2025
140

FINANCIAL STATEMENTS AND NOTES—TABLE OF CONTENTS
CONSOLIDATED FINANCIAL STATEMENTS
 
Consolidated Statement of Income—
For the Years Ended December 31, 2024, 2023 and 2022
142
Consolidated Statement of Comprehensive Income—
For the Years Ended December 31, 2024, 2023 and 2022
143
Consolidated Balance Sheet—December 31, 2024 and 2023
144
Consolidated Statement of Changes in Stockholders’ Equity—
For the Years Ended December 31, 2024, 2023 and 2022
146
Consolidated Statement of Cash Flows—
For the Years Ended December 31, 2024, 2023 and 2022
148
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Note 1—Summary of Significant Accounting Policies
150
Note 2—Discontinued Operations, Significant Disposals 
               and Other Business Exits
166
Note 3—Operating Segments
169
Note 4—Interest Income and Expense
174
Note 5—Commissions and Fees; Administration and Other 
               Fiduciary Fees
175
Note 6—Principal Transactions
178
Note 7—Incentive Plans
179
Note 8—Retirement Benefits
182
Note 9—Restructuring
193
Note 10—Income Taxes
194
Note 11—Earnings per Share
198
Note 12—Securities Borrowed, Loaned and Subject to 
                 Repurchase Agreements
199
Note 13—Brokerage Receivables and Brokerage Payables
202
Note 14—Investments
203
Note 15—Loans
212
Note 16—Allowance for Credit Losses
230
Note 17—Goodwill and Intangible Assets
234
Note 18—Deposits
236
Note 19—Debt
237
Note 20—Regulatory Capital 
239
Note 21—Changes in Accumulated Other Comprehensive 
                 Income (Loss) (AOCI)
240
Note 22—Preferred Stock
243
Note 23—Securitizations and Variable Interest Entities
245
Note 24—Derivatives
257
Note 25—Concentrations of Credit Risk
268
Note 26—Fair Value Measurement
270
Note 27—Fair Value Elections
289
Note 28—Pledged Assets, Restricted Cash, Collateral,
                 Guarantees and Commitments
293
Note 29—Leases
300
Note 30—Contingencies
301
Note 31—Subsidiary Guarantees
309
Note 32—Condensed Parent Company Financial Statements
310
141

CONSOLIDATED FINANCIAL STATEMENTS
CONSOLIDATED STATEMENT OF INCOME 
 Citigroup Inc. and Subsidiaries
Years ended December 31,
In millions of dollars, except per share amounts
2024
2023
2022
Revenues
 
 
 
Interest income
$ 
143,713 $ 
133,258 $ 
74,408 
Interest expense
 
89,618  
78,358  
25,740 
Net interest income
$ 
54,095 $ 
54,900 $ 
48,668 
Commissions and fees
$ 
10,653 $ 
8,905 $ 
9,175 
Principal transactions
 
11,653  
10,948  
14,159 
Administration and other fiduciary fees
 
4,134  
3,781  
3,784 
Realized gains on sales of investments, net
 
328  
188  
67 
Impairment losses on investments:
Impairment losses on investments
 
(431)  
(323)  
(499) 
(Provision) releases for credit losses on AFS debt securities(1)
 
1  
(4)  
5 
Net impairment losses recognized in earnings
$ 
(430) $ 
(327) $ 
(494) 
Other revenue
$ 
706 $ 
67 $ 
(21) 
Total non-interest revenues
$ 
27,044 $ 
23,562 $ 
26,670 
Total revenues, net of interest expense 
$ 
81,139 $ 
78,462 $ 
75,338 
Provisions for credit losses and for benefits and claims
 
 
 
Provision for credit losses on loans
$ 
9,726 $ 
7,786 $ 
4,745 
Provision (release) for credit losses on HTM debt securities
 
50  
(24)  
33 
Provision for credit losses on other assets
 
362  
1,762  
76 
Policyholder benefits and claims
 
90  
87  
94 
Provision (release) for credit losses on unfunded lending commitments
 
(119)  
(425)  
291 
Total provisions for credit losses and for benefits and claims(1)
$ 
10,109 $ 
9,186 $ 
5,239 
Operating expenses
 
 
 
Compensation and benefits
$ 
28,542 $ 
29,232 $ 
26,655 
Technology/communication
 
9,035  
9,106  
8,587 
Transactional and tax charges
 
3,574  
3,218  
2,848 
Premises and equipment
 
2,438  
2,508  
2,320 
Professional services
 
2,016  
2,078  
2,481 
Advertising and marketing
 
1,113  
1,393  
1,556 
Restructuring
 
259  
781  
— 
Other operating
 
7,007  
8,050  
6,845 
Total operating expenses
$ 
53,984 $ 
56,366 $ 
51,292 
Income from continuing operations before income taxes
$ 
17,046 $ 
12,910 $ 
18,807 
Provision for income taxes
 
4,211  
3,528  
3,642 
Income from continuing operations
$ 
12,835 $ 
9,382 $ 
15,165 
Discontinued operations
 
 
 
Income (loss) from discontinued operations
$ 
(2) $ 
(1) $ 
(272) 
Benefit for income taxes
 
—  
—  
(41) 
Income (loss) from discontinued operations, net of taxes
$ 
(2) $ 
(1) $ 
(231) 
Net income before attribution to noncontrolling interests
$ 
12,833 $ 
9,381 $ 
14,934 
Noncontrolling interests
 
151  
153  
89 
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 
Basic earnings per share(2)
 
 
 
Income from continuing operations
$ 
6.03 $ 
4.07 $ 
7.16 
Income from discontinued operations, net of taxes
 
—  
—  
(0.12) 
Net income 
$ 
6.03 $ 
4.07 $ 
7.04 
Weighted-average common shares outstanding (in millions)
 
1,901.4  
1,930.1  
1,946.7 
142

Diluted earnings per share(2)
 
 
 
Income from continuing operations
$ 
5.95 $ 
4.04 $ 
7.11 
Income (loss) from discontinued operations, net of taxes
 
—  
—  
(0.12) 
Net income 
$ 
5.94 $ 
4.04 $ 
7.00 
Adjusted weighted-average diluted common shares outstanding 
(in millions)
 
1,940.1  
1,955.8  
1,964.3 
(1)
In accordance with ASC 326, which requires the provision for credit losses on AFS debt securities to be included in revenue. The Total provisions for credit losses 
and for benefits and claims excludes the provision for credit losses on AFS debt securities, which is disclosed separately above. 
(2)
Due to rounding, earnings per share on continuing operations and discontinued operations may not sum to earnings per share on net income. 
The Notes to the Consolidated Financial Statements are an integral part of these Consolidated Financial Statements.
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
Citigroup Inc. and Subsidiaries
Years ended December 31,
In millions of dollars
2024
2023
2022
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 
Net changes, net of taxes in Citigroup’s other comprehensive income (loss)
Unrealized gains and losses on AFS debt securities
$ 
907 $ 
2,254 $ 
(5,384) 
Debt valuation adjustment (DVA)
 
(412)  
(1,551)  
2,029 
Cash flow hedges
 
1,186  
1,116  
(2,623) 
Benefit plans liability adjustment
 
423  
(295)  
97 
Currency translation adjustments (CTA), net of hedges
 
(5,162)  
752  
(2,471) 
Excluded component of fair value hedges
 
(12)  
(48)  
55 
Long-duration insurance contracts
 
18  
7  
— 
Citigroup’s total other comprehensive income (loss)
$ 
(3,052) $ 
2,235 $ 
(8,297) 
Citigroup’s total comprehensive income
$ 
9,630 $ 
11,463 $ 
6,548 
Add: Other comprehensive income (loss) attributable to noncontrolling interests
$ 
(61) $ 
84 $ 
(58) 
Add: Net income (loss) attributable to noncontrolling interests
 
151  
153  
89 
Total comprehensive income
$ 
9,720 $ 
11,700 $ 
6,579 
The Notes to the Consolidated Financial Statements are an integral part of these Consolidated Financial Statements. 
143

CONSOLIDATED BALANCE SHEET
Citigroup Inc. and Subsidiaries
December 31,
In millions of dollars
2024
2023
Assets
 
 
Cash and due from banks (including segregated cash and other deposits)
$ 
22,782 $ 
27,342 
Deposits with banks, net of allowance
 
253,750  
233,590 
Securities borrowed and purchased under agreements to resell (including $140,855 and $206,059 as of 
December 31, 2024 and 2023, respectively, at fair value), net of allowance
 
274,062  
345,700 
Brokerage receivables, net of allowance
 
50,841  
53,915 
Trading account assets (including $193,291 and $197,156 pledged to creditors at December 31, 2024 and 
2023, respectively)
 
442,747  
411,756 
Investments:
Available-for-sale debt securities (including $5,389 and $11,868 pledged to creditors as of 
December 31, 2024 and 2023, respectively)
 
226,876  
256,936 
Held-to-maturity debt securities, net of allowance (fair value of which is $224,410 and $235,001 as of 
December 31, 2024 and 2023, respectively) (includes $0 and $71 pledged to creditors as of 
December 31, 2024 and 2023, respectively)
 
242,382  
254,247 
Equity securities (including $578 and $766 as of December 31, 2024 and 2023, respectively, 
at fair value)
 
7,399  
7,902 
Total investments
$ 
476,657 $ 
519,085 
Loans:
 
 
Consumer (including $281 and $313 as of December 31, 2024 and 2023, respectively, at fair value)
 
393,102  
389,197 
Corporate (including $7,759 and $7,281 as of December 31, 2024 and 2023, respectively, at fair value)
 
301,386  
300,165 
Loans, net of unearned income
$ 
694,488 $ 
689,362 
Allowance for credit losses on loans (ACLL)
 
(18,574)  
(18,145) 
Total loans, net
$ 
675,914 $ 
671,217 
Goodwill
 
19,300  
20,098 
Intangible assets (including MSRs of $760 and $691 as of December 31, 2024 and 2023, respectively)
 
4,494  
4,421 
Premises and equipment, net of depreciation and amortization
 
30,192  
28,747 
Other assets (including $13,703 and $12,290 as of December 31, 2024 and 2023, respectively, 
at fair value), net of allowance
 
102,206  
95,963 
Total assets
$ 
2,352,945 $ 
2,411,834 
Statement continues on the next page.
144

CONSOLIDATED BALANCE SHEET 
 
 
 
 
 
 
       Citigroup Inc. and Subsidiaries
(Continued)
December 31,
In millions of dollars, except shares and per share amounts
2024
2023
Liabilities
 
 
Deposits (including $3,608 and $2,440 as of December 31, 2024 and 2023, respectively, at fair value)
$ 
1,284,458 $ 
1,308,681 
Securities loaned and sold under agreements to repurchase (including $49,154 and $62,485 as of 
December 31, 2024 and 2023, respectively, at fair value)
 
254,755  
278,107 
Brokerage payables (including $5,207 and $4,321 as of December 31, 2024 and 2023, respectively, 
at fair value)
 
66,601  
63,539 
Trading account liabilities
 
133,846  
155,345 
Short-term borrowings (including $12,484 and $6,545 as of December 31, 2024 and 2023, respectively, 
at fair value)
 
48,505  
37,457 
Long-term debt (including $112,719 and $116,338 as of December 31, 2024 and 2023, respectively, 
at fair value)
 
287,300  
286,619 
Other liabilities, plus allowances
 
68,114  
75,835 
Total liabilities
$ 
2,143,579 $ 
2,205,583 
Stockholders’ equity
 
 
Preferred stock ($1.00 par value; authorized shares: 30 million), issued shares: as of December 31, 2024
—714,000 and as of December 31, 2023—704,000, at aggregate liquidation value
$ 
17,850 $ 
17,600 
Common stock ($0.01 par value; authorized shares: 6 billion), issued shares: as of December 31, 2024
—3,099,719,006 and as of December 31, 2023—3,099,691,704
 
31  
31 
Additional paid-in capital
 
109,117  
108,955 
Retained earnings
 
206,294  
198,905 
Treasury stock, at cost: December 31, 2024—1,222,647,540 shares and December 31, 2023—
1,196,577,865 shares
 
(76,842)  
(75,238) 
Accumulated other comprehensive income (loss) (AOCI)
 
(47,852)  
(44,800) 
Total Citigroup stockholders’ equity
$ 
208,598 $ 
205,453 
Noncontrolling interests
 
768  
798 
Total equity
$ 
209,366 $ 
206,251 
Total liabilities and equity
$ 
2,352,945 $ 
2,411,834 
The Notes to the Consolidated Financial Statements are an integral part of these Consolidated Financial Statements.
145

CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS’ EQUITY
Citigroup Inc. and Subsidiaries
Years ended December 31,
Amounts
Shares
In millions of dollars, except shares in thousands
2024
2023
2022
2024
2023
2022
Preferred stock at aggregate liquidation value
 
 
 
 
 
 
Balance, beginning of year
$ 
17,600 $ 
18,995 $ 
18,995  
704  
760  
760 
Issuance of new preferred stock
 
5,300  
2,750  
—  
212  
110  
— 
Redemption of preferred stock
 
(5,050)  
(4,145)  
—  
(202)  
(166)  
— 
Balance, end of year
$ 
17,850 $ 
17,600 $ 
18,995  
714  
704  
760 
Common stock and additional paid-in capital (APIC)
 
 
 
 
 
Balance, beginning of year
$ 108,986 $ 108,489 $ 108,034  3,099,692  3,099,669  3,099,652 
Employee benefit plans
 
189  
452  
455  
27  
23  
17 
Other
 
(27)  
45  
—  
—  
—  
— 
Balance, end of year
$ 109,148 $ 108,986 $ 108,489  3,099,719  3,099,692  3,099,669 
Retained earnings
 
 
 
 
 
Balance, beginning of year
$ 198,905 $ 194,734 $ 184,948 
Adjustments to opening balance, net of taxes(1)
Financial instruments—TDRs and vintage disclosures
 
—  
290  
— 
Adjusted balance, beginning of year
$ 198,905 $ 195,024 $ 184,948 
 
 
 
Citigroup’s net income
 
12,682  
9,228  
14,845 
 
 
 
Common dividends(2)
 
(4,218)  
(4,076)  
(4,028) 
 
 
 
Preferred dividends
 
(1,054)  
(1,198)  
(1,032) 
 
 
 
Other (primarily reclassifications from APIC for preferred 
issuance costs on redemptions)
 
(21)  
(73)  
1 
Balance, end of year
$ 206,294 $ 198,905 $ 194,734 
 
 
 
Treasury stock, at cost
 
 
 
 
 
Balance, beginning of year
$ (75,238) $ (73,967) $ (71,240)  (1,196,578)  (1,162,683)  (1,115,297) 
Employee benefit plans(3)
 
896  
729  
523  
13,184  
10,276  
8,190 
Treasury stock acquired
 
(2,500)  
(2,000)  
(3,250)  
(39,254)  
(44,171)  
(55,576) 
Balance, end of year
$ (76,842) $ (75,238) $ (73,967)  (1,222,648)  (1,196,578)  (1,162,683) 
Citigroup’s accumulated other comprehensive income (loss)
 
 
 
 
 
Balance, beginning of year
$ (44,800) $ (47,062) $ (38,765) 
 
 
 
Adjustment to opening balance, net of taxes(4)
 
—  
27  
— 
Adjusted balance, beginning of year
$ (44,800) $ (47,035) $ (38,765) 
Citigroup’s total other comprehensive income
 
(3,052)  
2,235  
(8,297) 
 
 
 
Balance, end of year
$ (47,852) $ (44,800) $ (47,062) 
 
 
 
Total Citigroup common stockholders’ equity
$ 190,748 $ 187,853 $ 182,194  1,877,071  1,903,114  1,936,986 
Total Citigroup stockholders’ equity
$ 208,598 $ 205,453 $ 201,189 
 
Noncontrolling interests
 
 
 
 
 
Balance, beginning of year
$ 
798 $ 
649 $ 
700 
 
 
 
Transactions between Citigroup and the noncontrolling-interest 
shareholders
 
(26)  
(14)  
(34) 
 
 
 
Net income attributable to noncontrolling-interest shareholders
 
151  
153  
89 
 
 
 
Distributions paid to noncontrolling-interest shareholders
 
(94)  
(82)  
(51) 
 
 
 
Other comprehensive income (loss) attributable to 
noncontrolling-interest shareholders
 
(61)  
84  
(58) 
 
 
 
Other
 
—  
8  
3 
 
 
 
Net change in noncontrolling interests
$ 
(30) $ 
149 $ 
(51) 
 
 
 
Balance, end of year
$ 
768 $ 
798 $ 
649 
 
 
 
Total equity
$ 209,366 $ 206,251 $ 201,838 
(1) 
See “Accounting Changes” in Note 1.
(2) 
Common dividends declared were $0.53 per share for each of 1Q24 and 2Q24, and $0.56 per share for each of 3Q24 and 4Q24; $0.51 per share for each of 1Q23 
and 2Q23, and $0.53 for each of 3Q23 and 4Q23; and $0.51 per share for each of 1Q22, 2Q22, 3Q22 and 4Q22.
(3) 
Includes treasury stock related to certain activity under Citi’s employee restricted or deferred stock programs where shares are withheld to satisfy employees’ tax 
requirements.
146

(4) 
See Note 1.
The Notes to the Consolidated Financial Statements are an integral part of these Consolidated Financial Statements.
147

CONSOLIDATED STATEMENT OF CASH FLOWS
Citigroup Inc. and Subsidiaries
Years ended December 31,
In millions of dollars
2024
2023
2022
Cash flows from operating activities of continuing operations
 
 
 
Net income before attribution of noncontrolling interests
$ 
12,833 $ 
9,381 $ 
14,934 
Net income attributable to noncontrolling interests
 
151  
153  
89 
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 
Income (loss) from discontinued operations, net of taxes
 
(2)  
(1)  
(231) 
Income from continuing operations—excluding noncontrolling interests
$ 
12,684 $ 
9,229 $ 
15,076 
Adjustments to reconcile net income to net cash provided by (used in) operating activities 
of continuing operations
 
 
Net loss (gain) on sale of significant disposals(1)
 
—  
(1,462)  
(762) 
Depreciation and amortization
 
4,311  
4,560  
4,262 
Deferred income taxes
 
(1,896)  
(2,416)  
(1,141) 
Provisions for credit losses and for benefits and claims
 
10,109  
9,186  
5,239 
Realized gains from sales of investments
 
(328)  
(188)  
(67) 
Impairment losses on investments and other assets
 
431  
323  
499 
Goodwill impairment
 
—  
—  
535 
Change in trading account assets
 
(31,174)  
(77,838)  
(2,273) 
Change in trading account liabilities
 
(21,499)  
(15,302)  
9,118 
Change in brokerage receivables net of brokerage payables
 
6,136  
(5,402)  
7,936 
Change in loans held-for-sale (HFS)
 
(776)  
1,929  
4,421 
Change in other assets
 
(4,026)  
(6,361)  
(4,992) 
Change in other liabilities(2)
 
(7,692)  
3,587  
5,343 
Other, net
 
14,051  
6,739  
(18,125) 
Total adjustments
$ 
(32,353) $ 
(82,645) $ 
9,993 
Net cash provided by (used in) operating activities of continuing operations
$ 
(19,669) $ 
(73,416) $ 
25,069 
Cash flows from investing activities of continuing operations
 
 
 
Change in securities borrowed and purchased under agreements to resell
$ 
71,638 $ 
19,701 $ 
(38,113) 
Change in loans
 
(20,455)  
(44,525)  
(16,591) 
Purchase of portfolio of consumer loans
 
(700)  
—  
— 
Proceeds from sales and securitizations of loans
 
5,316  
4,801  
4,709 
Net payment due to transfer of net liabilities associated with divestitures(1)
 
—  
(1,393)  
5,741 
Available-for-sale (AFS) debt securities
Purchases of investments
 
(250,932)  
(235,139)  
(218,747) 
Proceeds from sales of investments
 
57,526  
41,886  
79,687 
Proceeds from maturities of investments
 
216,386  
200,437  
140,934 
Held-to-maturity (HTM) debt securities
Purchases of investments
 
(16,492)  
(1,373)  
(42,903) 
Proceeds from maturities of investments
 
27,729  
12,838  
12,188 
Capital expenditures on premises and equipment and capitalized software
 
(6,500)  
(6,583)  
(5,632) 
Proceeds from sales of premises and equipment and repossessed assets
 
222  
56  
63 
Other, net
 
2,512  
835  
(791) 
Net cash provided by (used in) investing activities of continuing operations
$ 
86,250 $ 
(8,459) $ 
(79,455) 
Cash flows from financing activities of continuing operations
 
 
 
Dividends paid
$ 
(5,199) $ 
(5,212) $ 
(5,003) 
Issuance of preferred stock
 
5,282  
2,739  
— 
Redemption of preferred stock
 
(5,050)  
(4,145)  
— 
Treasury stock acquired
 
(2,474)  
(1,977)  
(3,250) 
Stock tendered for payment of withholding taxes
 
(454)  
(329)  
(344) 
148

CONSOLIDATED STATEMENT OF CASH FLOWS 
(Continued)
Citigroup Inc. and Subsidiaries
Years ended December 31,
In millions of dollars
2024
2023
2022
Change in securities loaned and sold under agreements to repurchase
$ 
(23,352) $ 
75,663 $ 
11,159 
Issuance of long-term debt
 
99,075  
65,819  
104,748 
Payments and redemptions of long-term debt
 
(92,957)  
(64,959)  
(57,085) 
Change in deposits
 
(24,223)  
(57,273)  
68,415 
Change in short-term borrowings
 
11,048  
(9,639)  
19,123 
Net cash provided by (used in) financing activities of continuing operations
$ 
(38,304) $ 
687 $ 
137,763 
Effect of exchange rate changes on cash, due from banks and deposits with banks
$ 
(12,677) $ 
95 $ 
(3,385) 
Change in cash, due from banks and deposits with banks
 
15,600  
(81,093)  
79,992 
Cash, due from banks and deposits with banks at beginning of year
 
260,932  
342,025  
262,033 
Cash, due from banks and deposits with banks at end of year
$ 
276,532 $ 
260,932 $ 
342,025 
Cash and due from banks (including segregated cash and other deposits)
$ 
22,782 $ 
27,342 $ 
30,577 
Deposits with banks, net of allowance
 
253,750  
233,590  
311,448 
Cash, due from banks and deposits with banks at end of year
$ 
276,532 $ 
260,932 $ 
342,025 
Supplemental disclosure of cash flow information for continuing operations
 
 
 
Cash paid during the year for income taxes(3)
$ 
5,798 $ 
5,727 $ 
3,733 
Cash paid during the year for interest
 
88,027  
72,989  
22,615 
Non-cash investing activities(1)(4)(5)
Transfer of investment securities from HTM to AFS
$ 
— $ 
3,324 $ 
— 
Transfer of investment securities from AFS to HTM
 
—  
—  
21,688 
Decrease in net loans associated with divestitures reclassified to HFS
 
—  
—  
16,956 
Decrease in goodwill associated with divestitures reclassified to HFS
 
—  
—  
876 
Transfers to loans HFS (Other assets) from loans HFI
 
5,535  
7,866  
5,582 
Transfers from loans HFS (Other assets) to loans HFI
 
—  
322  
— 
Non-cash financing activities(1)(5)
Decrease in deposits associated with divestitures reclassified to HFS
$ 
— $ 
— $ 
19,691 
(1)
See Note 2.
(2) 
Includes balances related to the FDIC special assessment and restructuring charges (see Notes 18 and 9, respectively).
(3) 
Includes net cash paid (received) for purchases and sales of nonrefundable, transferable tax credits.
(4) 
In January 2023, Citi adopted ASU 2022-01. Upon adoption, Citi transferred $3.3 billion of mortgage-backed securities from HTM classification to AFS 
classification as allowed under the ASU. At the time of transfer, the securities were in an unrealized gain position of $0.1 billion, which was recorded in AOCI 
upon transfer.
(5) 
Operating and finance lease right-of-use assets and lease liabilities represent non-cash investing and financing activities, respectively, and are not included in the 
non-cash investing activities presented here. See Note 29 for more information and balances as of December 31, 2024 and 2023.
The Notes to the Consolidated Financial Statements are an integral part of these Consolidated Financial Statements.
149

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1.  SUMMARY OF SIGNIFICANT ACCOUNTING 
POLICIES
Throughout these Notes, “Citigroup,” “Citi” and the 
“Company” refer to Citigroup Inc. and its consolidated 
subsidiaries.
Certain reclassifications and updates have been made to 
the prior periods’ financial statements and notes to conform to 
the current period’s presentation.
Principles of Consolidation
The Consolidated Financial Statements include the accounts of 
Citigroup and its subsidiaries prepared in accordance with 
U.S. generally accepted accounting principles (GAAP). The 
Company consolidates subsidiaries in which it holds, directly 
or indirectly, more than 50% of the voting rights or where it 
exercises control. Entities in which the Company holds 20% to 
50% of the voting rights and/or has the ability to exercise 
significant influence, other than investments of designated 
venture capital subsidiaries or investments accounted for at 
fair value under the fair value option, are accounted for under 
the equity method, and the pro rata share of their income (loss) 
is included in Other revenue. Income from investments in less-
than-20%-owned companies is recognized when dividends are 
received. As discussed in more detail in Note 23, Citigroup 
also consolidates entities deemed to be variable interest 
entities when Citigroup is determined to be the primary 
beneficiary. Gains and losses on the disposition of branches, 
subsidiaries, affiliates, buildings and other investments are 
included in Other revenue. 
Citibank
Citibank, N.A. (Citibank) is a commercial bank and indirect 
wholly owned subsidiary of Citigroup. Citibank’s principal 
offerings include investment banking, commercial banking, 
cash management, trade finance and e-commerce; private 
banking products and services; consumer finance, credit cards 
and mortgage lending; and retail banking products and 
services. 
Uses of Special Purpose Entities
A special purpose entity (SPE) is an entity designed to fulfill a 
specific limited need of the company that organized it. The 
principal uses of SPEs by Citi are to assist clients in 
securitizing their financial assets and create investment 
products for clients and to obtain liquidity and optimize capital 
efficiency by securitizing certain of Citi’s financial assets. 
SPEs may be organized in various legal forms, including 
trusts, partnerships or corporations. In a securitization, through 
the SPE’s issuance of debt and equity instruments, certificates, 
commercial paper or other notes of indebtedness, the company 
transferring assets to the SPE converts all (or a portion) of 
those assets into cash before they would have been realized in 
the normal course of business. These issuances are recorded 
on the balance sheet of the SPE, which may or may not be 
consolidated onto the balance sheet of the company that 
organized the SPE.
Investors usually have recourse only to the assets in the 
SPE, but may also benefit from other credit enhancements, 
such as a collateral account, a line of credit or a liquidity 
facility, such as a liquidity put option or asset purchase 
agreement. Because of these enhancements, the SPE issuances 
typically obtain a more favorable credit rating than the 
transferor could obtain for its own debt issuances. This results 
in less expensive financing costs than unsecured debt. The 
SPE may also enter into derivative contracts in order to 
convert the yield or currency of the underlying assets to match 
the needs of the SPE investors or to limit or change the credit 
risk of the SPE. Citigroup may be the provider of certain credit 
enhancements as well as the counterparty to any related 
derivative contracts. Most of Citigroup’s SPEs are variable 
interest entities (VIEs).
Variable Interest Entities
An entity is a variable interest entity (VIE) if it meets either of 
the criteria outlined in Accounting Standards Codification 
(ASC) Topic 810, Consolidation, which are (i) the entity has 
equity that is insufficient to permit the entity to finance its 
activities without additional subordinated financial support 
from other parties, or (ii) the entity has equity investors that 
cannot make significant decisions about the entity’s operations 
or that do not absorb their proportionate share of the entity’s 
expected losses or expected returns.
Investors that finance the VIE through debt or equity 
interests or other counterparties providing other forms of 
support, such as guarantees, certain fee arrangements or 
certain types of derivative contracts, are variable interest 
holders in the entity.
The variable interest holder, if any, that has a controlling 
financial interest in a VIE is deemed to be the primary 
beneficiary and must consolidate the VIE.
The Company must evaluate each VIE to understand the 
purpose and design of the entity, the role the Company had in 
the entity's design and its involvement in the VIE’s ongoing 
activities. The Company then must evaluate which activities 
most significantly impact the economic performance of the 
VIE and who has the power to direct such activities.
For those VIEs where the Company determines that it has 
the power to direct the activities that most significantly impact 
the VIE’s economic performance, the Company must then 
evaluate its economic interests, if any, and determine whether 
it could absorb losses or receive benefits that could potentially 
be significant to the VIE. When evaluating whether the 
Company has an obligation to absorb losses that could 
potentially be significant, it considers the maximum exposure 
to such loss without consideration of probability. Such 
obligations could be in various forms, including, but not 
limited to, debt and equity investments, guarantees, liquidity 
agreements and certain derivative contracts.
In various other transactions, the Company may (i) act as 
a derivative counterparty (e.g., interest rate swap, cross-
currency swap or purchaser of credit protection under a credit 
default swap or total return swap where the Company pays the 
total return on certain assets to the SPE), (ii) act as underwriter 
150

or placement agent, (iii) provide administrative, trustee or 
other services or (iv) make a market in debt securities or other 
instruments issued by VIEs. The Company generally considers 
such involvement, by itself, not to be variable interests and 
thus not an indicator of power or potentially significant 
benefits or losses.
The Company consolidates a VIE when it has both the 
power to direct the activities that most significantly impact the 
VIE’s economic performance and a right to receive benefits or 
the obligation to absorb losses of the entity that could be 
potentially significant to the VIE (that is, Citi is the primary 
beneficiary). In addition to variable interests held in 
consolidated VIEs, the Company has variable interests in other 
VIEs that are not consolidated because the Company is not the 
primary beneficiary.
All unconsolidated VIEs are monitored by the Company 
to assess whether any events have occurred to cause its 
primary beneficiary status to change. 
All entities not deemed to be VIEs with which the 
Company has involvement are evaluated for consolidation 
under other subtopics of ASC 810. See Note 23 for more 
detailed information.
Transfers of Financial Assets
For a transfer of financial assets to be considered a sale, (i) the 
assets must be legally isolated from the Company, even in 
bankruptcy or other receivership, (ii) the purchaser must have 
the right to pledge or sell the assets transferred (or, if the 
purchaser is an entity whose sole purpose is to engage in 
securitization and asset-backed financing activities through the 
issuance of beneficial interests and that entity is constrained 
from pledging the assets it receives, each beneficial interest 
holder must have the right to sell or pledge their beneficial 
interests), and (iii) the Company may not have an option or 
obligation to reacquire the assets.
If these sale requirements are met, the assets are removed 
from the Company’s Consolidated Balance Sheet. If the 
conditions for sale are not met, the transfer is considered to be 
a secured borrowing, the assets remain on the Consolidated 
Balance Sheet and the sale proceeds are recognized as the 
Company’s liability. A legal opinion on a sale generally is 
obtained for complex transactions or where the Company has 
continuing involvement with the assets transferred or with the 
securitization entity. For a transfer to be eligible for sale 
accounting, that opinion must state that the asset transfer 
would be considered a sale and that the assets transferred 
would not be consolidated with the Company’s other assets in 
the event of the Company’s insolvency. See Note 23 for 
further discussion.
Securitizations
If the securitization entity is a VIE, the Company consolidates 
the VIE if it is the primary beneficiary (as discussed in 
“Variable Interest Entities” above). For all other securitization 
entities determined not to be VIEs in which Citigroup 
participates, consolidation is based on which party has voting 
control of the entity, giving consideration to removal and 
liquidation rights in certain partnership structures. Only 
securitization entities controlled by Citigroup are consolidated. 
Where the Company is not required to consolidate the 
securitization entity, the transfer of financial assets to the 
entity is evaluated for sale accounting, as discussed in 
“Transfers of Financial Assets” above.
Interests in the securitized and sold assets may be retained 
in the form of subordinated or senior interest-only strips, 
subordinated tranches, spread accounts and servicing rights. In 
credit card securitizations, the Company retains a seller’s 
interest in the credit card receivables transferred to the trusts, 
which is not in securitized form. In the case of consolidated 
securitization entities, including the credit card trusts, these 
retained interests are not reported on Citi’s Consolidated 
Balance Sheet. The securitized loans remain on the Balance 
Sheet. Substantially all of the consumer loans sold or 
securitized through non-consolidated trusts by Citigroup are 
U.S. prime residential mortgage loans. Retained interests in 
non-consolidated mortgage securitization trusts are classified 
as Trading account assets, except for MSRs, which are 
included in Intangible assets on Citigroup’s Consolidated 
Balance Sheet.
Foreign Currency Translation
Assets and liabilities of Citi’s foreign operations are translated 
from their respective functional currencies into U.S. dollars 
using period-end spot foreign exchange rates. The effects of 
those translation adjustments are reported in Accumulated 
other comprehensive income (loss) (AOCI), a component of 
stockholders’ equity, net of any related hedge and tax effects, 
until realized upon sale or substantial liquidation of the foreign 
entity, at which point such amounts are reclassified into 
earnings. Revenues and expenses of Citi’s foreign operations 
are translated monthly from their respective functional 
currencies into U.S. dollars at amounts that approximate 
weighted-average exchange rates.
For transactions that are denominated in a currency other 
than the functional currency, including transactions 
denominated in the local currencies of foreign operations that 
use the U.S. dollar as their functional currency, the effects of 
changes in exchange rates are primarily included in Principal 
transactions, along with the related effects of any economic 
hedges. Instruments used to hedge foreign currency exposures 
include foreign currency forward, option and swap contracts 
and, in certain instances, designated issues of non-U.S.-dollar 
debt. Foreign operations in countries with highly inflationary 
economies designate the U.S. dollar as their functional 
currency, with the effects of changes in exchange rates 
primarily included in Other revenue.
Investment Securities
Investments include debt and equity securities. Debt securities 
include bonds, notes and redeemable preferred stocks, as well 
as certain loan-backed and structured securities that are subject 
to prepayment risk. Equity securities include common and 
nonredeemable preferred stock.
151

Debt Securities
•
Debt securities classified as “held-to-maturity” (HTM) are 
securities that the Company has both the ability and the 
intent to hold until maturity and are carried at amortized 
cost. 
•
Debt securities classified as “available-for-sale” (AFS) 
are carried at fair value with changes in fair value 
reported in Accumulated other comprehensive income 
(loss), a component of stockholders’ equity, net of 
applicable income taxes and hedges. 
•
Interest income on HTM and AFS debt securities is 
included in Interest revenue. Accrued interest on these 
securities is subject to the Company’s non-accrual policy, 
which results in the timely write-off of uncollectible 
accrued interest.
Debt securities are subject to evaluation for impairment as 
described in Note 16 for HTM securities and in Note 14 for 
AFS securities. Realized gains and losses on sales of 
investments are included in earnings, primarily on a specific 
identification basis.
Equity Securities
•
Marketable equity securities are measured at fair value 
with changes in fair value recognized in earnings. 
•
Non-marketable equity securities are measured at fair 
value with changes in fair value recognized in earnings 
unless (i) the measurement alternative is elected or (ii) the 
investment represents Federal Reserve Bank and Federal 
Home Loan Bank stock or certain exchange seats that 
continue to be carried at cost. Non-marketable equity 
securities under the measurement alternative are carried at 
cost less impairment (if any), plus or minus changes 
resulting from observed prices for orderly transactions for 
the identical or a similar investment of the same issuer.
•
Equity securities that are not measured at fair value 
through earnings are subject to evaluation for impairment 
as described in Note 14.
•
Certain investments that would otherwise have been 
accounted for using the equity method are carried at fair 
value with changes in fair value recognized in earnings, 
where the Company has elected to apply fair value 
accounting, as described in Note 27.
•
The Company uses a number of valuation techniques for 
investments carried at fair value, which are described in 
Note 26.
Trading Account Assets and Liabilities
Trading account assets include debt and marketable equity 
securities, derivatives in a receivable position, residual 
interests in securitizations and physical commodities 
inventory. In addition, as described in Note 27, certain assets 
that Citigroup has elected to carry at fair value under the fair 
value option, such as loans and purchased guarantees, are also 
included in Trading account assets.
Trading account liabilities include securities sold, not yet 
purchased (short positions) and derivatives in a net payable 
position, as well as certain liabilities that Citigroup has elected 
to carry at fair value (as described in Note 27).
Other than physical commodities inventory, all trading 
account assets and liabilities are carried at fair value. 
Revenues generated from trading assets and trading liabilities 
are generally reported in Principal transactions and include 
realized gains and losses as well as unrealized gains and losses 
resulting from changes in the fair value of such instruments. 
Interest income on trading assets, other than trading securities, 
is recorded in Interest revenue reduced by interest expense on 
trading liabilities. Interest income on trading securities is 
recorded in Principal transactions.
Physical commodities inventory is carried at the lower of 
cost or market, except when included in a hedging
relationship. Any gains and losses related to physical 
commodities inventory are reported in Principal transactions. 
Realized gains and losses on hedged commodities inventories 
and sales of commodities inventory are included in Principal 
transactions. Investments in unallocated precious metals 
accounts (gold, silver, platinum and palladium) are accounted 
for as hybrid instruments containing a debt host contract and 
an embedded non-financial derivative instrument indexed to 
the price of the relevant precious metal. The embedded 
derivative instrument and debt host contract are carried at fair 
value under the fair value option, as described in Note 27.
The Company manages its exposures to market 
movements outside of its trading activities by modifying the 
asset and liability mix, either directly or through the use of 
derivative financial products, including interest rate swaps, 
futures, forwards, purchased options and commodities, as well 
as foreign exchange contracts. These end-user derivatives are 
carried at fair value in Trading account assets and Trading 
account liabilities.
See Note 24 for a further discussion of the Company’s 
hedging and derivative activities.
Derivatives include interest rate, currency, equity, credit 
and commodity swap agreements, options, caps and floors, 
warrants, and financial and commodity futures and forward 
contracts. Derivative asset and liability positions are presented 
net by counterparty on the Consolidated Balance Sheet when a 
valid master netting agreement exists and the other conditions 
set out in ASC Topic 210-20, Balance Sheet—Offsetting, are 
met. See Note 24.
The Company uses a number of techniques to determine 
the fair value of trading assets and liabilities, which are 
described in Note 26.
Accounting for Derivative Hedging
Citigroup accounts for its hedging activities in accordance 
with ASC 815, Derivatives and Hedging. As a general rule, 
hedge accounting is permitted where the Company is exposed 
to a particular risk, such as interest rate or foreign exchange 
risk, that causes changes in the fair value of an asset or 
liability or variability in the expected future cash flows of an 
existing asset, liability or a forecasted transaction that may 
affect earnings.
Derivative contracts hedging the risks associated with 
changes in fair value are referred to as fair value hedges, while 
contracts hedging the variability of expected future cash flows 
are cash flow hedges. Hedges that utilize derivatives or debt 
instruments to manage the foreign exchange risk associated 
with equity investments in non-U.S.-dollar-functional-
152

currency foreign subsidiaries (i.e., net investment in a foreign 
operation) are net investment hedges.
To qualify as an accounting hedge under the hedge 
accounting rules (versus an economic hedge where hedge 
accounting is not applied), a hedging relationship must be 
highly effective in offsetting the risk designated as being 
hedged. The hedging relationship must be formally 
documented at inception, detailing the particular risk 
management objective and strategy for the hedge. This 
includes the item and risk(s) being hedged, the hedging 
instrument being used and how effectiveness will be assessed. 
The effectiveness of these hedging relationships is 
evaluated at hedge inception and on an ongoing basis both on 
a retrospective and prospective basis, typically using 
quantitative measures of correlation. Hedge effectiveness 
assessment methodologies are performed in a similar manner 
for similar hedges, and are used consistently throughout the 
hedging relationships. The assessment of effectiveness may 
exclude changes in the value of the hedged item that are 
unrelated to the risks being hedged and the changes in fair 
value of the derivative associated with time value.
Discontinued Hedge Accounting
A hedging instrument must be highly effective in 
accomplishing the hedge objective of offsetting either changes 
in the fair value or cash flows of the hedged item for the risk 
being hedged. Management may voluntarily de-designate an 
accounting hedge at any time, but if a hedging relationship is 
not highly effective, it no longer qualifies for hedge 
accounting and must be de-designated. Subsequent changes in 
the fair value of the derivative are recognized in Other revenue 
or Principal transactions, similar to trading derivatives, with 
no offset recorded related to the hedged item.
For fair value hedges, any changes in the carrying value 
of the hedged item remain as part of the basis of the asset or 
liability and are ultimately realized as an element of the yield 
on the item. For cash flow hedges, changes in fair value of the 
end-user derivative remain in Accumulated other 
comprehensive income (loss) (AOCI) and are included in the 
earnings of future periods when the forecasted hedged cash 
flows impact earnings. However, if it becomes probable that 
some or all of the hedged forecasted transactions will not 
occur, any amounts that remain in AOCI related to these 
transactions must be immediately reflected in Other revenue.
The foregoing criteria are applied on a decentralized 
basis, consistent with the level at which market risk is 
managed, but are subject to various limits and controls. The 
underlying asset, liability or forecasted transaction may be an 
individual item or a portfolio of similar items.
Fair Value Hedges
Hedging of Benchmark Interest Rate Risk
Citigroup’s fair value hedges, which include hedges of closed 
pools of assets, are primarily hedges of fixed-rate long-term 
debt or assets, such as available-for-sale debt securities or 
loans.
For qualifying fair value hedges of interest rate risk, the 
changes in the fair value of the derivative and the change in 
the fair value of the hedged item attributable to the hedged risk 
are presented within Interest income or Interest expense based 
on whether the hedged item is an asset or a liability. 
Hedging of Foreign Exchange Risk
Citigroup hedges the change in fair value attributable to 
foreign exchange rate movements in available-for-sale debt 
securities and long-term debt that are denominated in 
currencies other than the functional currency of the entity 
holding the securities or issuing the debt. The hedging 
instrument is generally a forward foreign exchange contract or 
a cross-currency swap contract. Changes in the fair value of 
the forward points (i.e., the spot-forward difference) of 
forward contracts are excluded from the assessment of hedge 
effectiveness and are generally reflected directly in earnings 
over the life of the hedge. Citi also excludes changes in the 
fair value of cross-currency basis associated with cross-
currency swaps from the assessment of hedge effectiveness 
and records them in Other comprehensive income.
Hedging of Commodity Price Risk 
Citigroup hedges the change in fair value attributable to spot 
price movements in physical commodities inventories. The 
hedging instrument is a futures contract to sell the underlying 
commodity. In this hedge, the change in the carrying value of 
the hedged inventory is reflected in earnings, which offsets the 
change in the fair value of the futures contract that is also 
reflected in earnings. Although the entire change in the fair 
value of the hedging instrument is recorded in earnings, under 
certain hedge programs, Citigroup excludes changes in the fair 
value of the forward points (i.e., spot-forward difference) of 
the futures contract from the assessment of hedge 
effectiveness, and they are generally reflected directly in 
earnings over the life of the hedge. Under other hedge 
programs, Citi excludes changes in the fair value of forward 
points from the assessment of hedge effectiveness and records 
them in Other comprehensive income. 
Cumulative Basis Adjustment
Upon electing to apply ASC 815 fair value hedge accounting, 
the carrying value of the hedged item is adjusted to reflect the 
cumulative changes in the hedged risk. This cumulative basis 
adjustment becomes part of the carrying amount of the hedged 
item until the hedged item is derecognized from the balance 
sheet.
Cash Flow Hedges
Citigroup hedges the variability of forecasted cash flows due 
to changes in contractually specified interest rates associated 
with floating-rate assets/liabilities and other forecasted 
transactions. Variable cash flows from those liabilities are 
synthetically converted to fixed-rate cash flows by entering 
into receive-variable, pay-fixed interest rate swaps and 
receive-variable, pay-fixed forward-starting interest rate 
swaps. Variable cash flows associated with certain assets are 
synthetically converted to fixed-rate cash flows by entering 
into receive-fixed, pay-variable interest rate swaps. These cash 
flow hedging relationships use either regression analysis or 
dollar-offset ratio analysis to assess whether the hedging 
relationships are highly effective at inception and on an 
ongoing basis. 
153

For cash flow hedges, the entire change in the fair value 
of the hedging derivative is recognized in AOCI and then 
reclassified to earnings in the same period that the forecasted 
hedged cash flows impact earnings.
Net Investment Hedges
Consistent with ASC 830-20, Foreign Currency Matters—
Foreign Currency Transactions, ASC 815 allows the hedging 
of the foreign currency risk of a net investment in a foreign 
operation. Citigroup uses foreign currency forwards, cross-
currency swaps, options and foreign currency-denominated 
debt instruments to manage the foreign exchange risk 
associated with Citigroup’s equity investments in several non-
U.S.-dollar-functional-currency foreign subsidiaries. Citi 
records the change in the fair value of these hedging 
instruments and the translation adjustment for the investments 
in these foreign subsidiaries in Foreign currency translation 
adjustment (CTA) within AOCI.
For derivatives designated as net investment hedges, 
Citigroup follows the forward-rate method outlined in ASC 
815-35-35. According to that method, all changes in fair value, 
including changes related to the forward-rate component of the 
foreign currency forward contracts and the time value of 
foreign currency options, are recorded in CTA within AOCI.
For foreign currency-denominated debt instruments that 
are designated as hedges of net investments, the translation 
gain or loss that is recorded in CTA is based on the spot 
exchange rate between the functional currency of the 
respective subsidiary and the U.S. dollar, which is the 
functional currency of Citigroup. 
Economic Hedges
Citigroup often uses economic hedges when hedge accounting 
would be too complex or operationally burdensome. End-user 
derivatives that are economic hedges are carried at fair value, 
with changes in value included in either Principal transactions 
or Other revenue. 
For asset/liability management hedging, fixed-rate long-
term debt is recorded at amortized cost under GAAP.
For other hedges that either do not meet the ASC 815 
hedging criteria or for which management decides not to apply 
ASC 815 hedge accounting, the derivative is recorded at fair 
value on the balance sheet with the associated changes in fair 
value recorded in earnings, while the debt continues to be 
carried at amortized cost. Therefore, current earnings are 
affected by the interest rate shifts and other factors that cause a 
change in the swap’s value, but for which no offsetting change 
in value is recorded on the debt.
Citigroup may alternatively elect to account for the debt at 
fair value under the fair value option. Once the irrevocable 
election is made upon issuance of the debt, the full change in 
fair value of the debt is reported in earnings. The changes in 
fair value of the related interest rate swap are also reflected in 
earnings, which provides a natural offset to the debt’s fair 
value change. To the extent that the two amounts differ 
because the full change in the fair value of the debt includes 
risks not offset by the interest rate swap, the difference is 
automatically captured in current earnings.
Additional economic hedges include hedges of the credit 
risk component of commercial loans and loan commitments. 
Citigroup periodically evaluates its hedging strategies in other 
areas and may designate either an accounting hedge or an 
economic hedge after considering the relative costs and 
benefits. Economic hedges are also employed when the 
hedged item itself is marked-to-market through current 
earnings, such as hedges of commitments to originate one- to 
four-family mortgage loans to be HFS and MSRs.
Securities Borrowed and Securities Loaned
Securities borrowing and lending transactions do not 
constitute a sale of the underlying securities for accounting 
purposes and are treated as collateralized financing 
transactions. Such transactions are recorded at the amount of 
proceeds advanced or received plus accrued interest. As 
described in Note 27, the Company has elected to apply fair 
value accounting to a number of securities borrowing and 
lending transactions. Fees received or paid for all securities 
borrowing and lending transactions are recorded in Interest 
revenue or Interest expense at the contractually specified rate.
Where the conditions of ASC 210-20-45-1, Balance 
Sheet—Offsetting: Right of Setoff Conditions, are met, 
securities borrowing and lending transactions are presented net 
on the Consolidated Balance Sheet.
The Company monitors the fair value of securities 
borrowed or loaned on a daily basis and obtains or posts 
additional collateral in order to maintain contractual margin 
protection.
As described in Note 26, the Company uses a discounted 
cash flow technique to determine the fair value of securities 
lending and borrowing transactions.
Repurchase and Resale Agreements
Securities sold under agreements to repurchase (repos) and 
securities purchased under agreements to resell (reverse repos) 
do not constitute a sale (or purchase) of the underlying 
securities for accounting purposes and are treated as 
collateralized financing transactions. As described in Note 27, 
the Company has elected to apply fair value accounting to 
certain portions of such transactions, with changes in fair 
value reported in earnings. Any transactions for which fair 
value accounting has not been elected are recorded at the 
amount of cash advanced or received plus accrued interest. 
Irrespective of whether the Company has elected fair value 
accounting, interest paid or received on all repo and reverse 
repo transactions is recorded in Interest expense or Interest 
revenue at the contractually specified rate.
Where the conditions of ASC 210-20-45-11, Balance 
Sheet—Offsetting: Repurchase and Reverse Repurchase 
Agreements, are met, repos and reverse repos are presented net 
on the Consolidated Balance Sheet.
The Company’s policy is to take possession of securities 
purchased under reverse repurchase agreements. The 
Company monitors the fair value of securities subject to 
repurchase or resale on a daily basis and obtains or posts 
additional collateral in order to maintain contractual margin 
protection.
As described in Note 26, the Company uses a discounted 
cash flow technique to determine the fair value of repo and 
reverse repo transactions.
154

Loans
Loans that are held-for-investment (HFI) are classified as 
Loans on the Consolidated Balance Sheet and are reported at 
their outstanding principal balances net of any unearned 
income and unamortized deferred fees and costs, except for 
credit card receivable balances, which include accrued interest 
and fees, and certain loans for which Citi has elected the fair 
value option (see “Loans at Fair Value” below). Loan 
origination fees and certain direct origination costs are 
generally deferred and recognized as adjustments to income 
over the lives of the related loans.
The related cash flows for HFI loans are included within 
the cash flows from the investing activities category in the 
Consolidated Statement of Cash Flows on the line Change in 
loans. However, when the initial intent for holding a loan has 
changed from HFI to held-for-sale (HFS), the loan is 
reclassified to HFS and included in Other assets, but the 
related cash flows continue to be reported in cash flows from 
investing activities in the Consolidated Statement of Cash 
Flows on the line Proceeds from sales and securitizations of 
loans. See “Loans Held-for-Sale” and “Changes in Loan 
Classification” below.
Consumer Loans
Consumer loans represent loans and leases managed primarily 
by the USPB, Wealth and All Other—Legacy Franchises 
businesses (except Mexico SBMM loans).
Delinquency Status
Delinquency status is monitored and considered a key 
indicator of credit quality of consumer loans. Principally, the 
U.S. residential first mortgage loans use the Mortgage Bankers 
Association (MBA) method of reporting delinquencies, which 
considers a loan delinquent if a monthly payment has not been 
received by the end of the day immediately preceding the 
loan’s next due date. All other loans use a method of reporting 
delinquencies that considers a loan delinquent if a monthly 
payment has not been received by the close of business on the 
loan’s next due date.
Consumer Non-accrual Policies
For installment and real estate loans, Citi’s non-accrual policy 
is that generally, prior to charge-off, interest accrual ceases 
when payments are 90 days contractually past due (DPD), 
with the exception of certain loans insured by U.S. 
government agencies.
Credit cards and other unsecured revolving loans 
generally are not subject to non-accrual policies and continue 
to accrue interest until charged off at 180 DPD. Details of 
Citi’s charge-off policies are provided further below.
Consumer Loan Modification, Re-Aging and Return to 
Accrual Status
Citi seeks to modify consumer loans to borrowers 
experiencing financial difficulty to minimize losses, avoid 
foreclosure or repossession of collateral and ultimately 
maximize payments received from the borrowers. Citi uses 
various metrics to identify consumer borrowers experiencing 
financial difficulty, with the primary indicator being 
delinquency at the time of modification.
For U.S. consumer loans, generally one of the conditions 
to qualify for modification is that a minimum number of 
payments (typically ranging from one to three) must be made. 
For mortgage loans, Citi enters into a trial modification with 
the borrower, which generally represents a three-month period 
during which the borrower makes monthly payments under the 
anticipated modified payment terms, before entering into a 
permanent modification. These loans under trial modification 
continue to age and accrue interest in accordance with their 
original contractual terms.
Upon permanent modification, the loan is re-aged to 
current status. Specifically, re-aging practices for certain open-
ended consumer loans, such as credit cards, are governed by 
Federal Financial Institutions Examination Council (FFIEC) 
guidelines, which require at least three consecutive minimum 
monthly payments or the equivalent amount, to be re-aged to 
current status. In addition, re-aging is subject to limitations, 
generally once in 12 months and twice in five years. 
Furthermore, FHA and Department of Veterans Affairs (VA) 
loans may only be modified under those respective agencies’ 
guidelines, and payments are not always required in order to 
re-age a modified loan to current.
In general, a loan returns to accrual status when none of 
its principal and interest is due and unpaid and the bank 
expects the full collection of all contractual principal and 
interest (including any prior charge-offs) on such loan. For 
modified loans, the policy for returning to accrual status varies 
by product and/or region. For regulated bank entities, such 
modified loans are returned to accrual status if a credit 
evaluation at the time of, or subsequent to, the modification 
indicates the borrower is able to meet the restructured terms, 
and the borrower is current and has demonstrated a reasonable 
period of sustained payment performance (minimum six 
months of consecutive payments).
Consumer Charge-Off Policies
Unless the loan had been modified and subsequently returned 
to accrual status per the above policies, the loan is charged off 
following the general guidelines below:
•
Unsecured installment loans are charged off at 120 DPD, 
or if in bankruptcy, within 60 days of notification of filing 
by the bankruptcy court, if earlier.
•
Unsecured revolving loans and credit card loans are 
charged off at 180 DPD, or if in bankruptcy, within 60 
days of notification of filing by the bankruptcy court, if 
earlier.
•
Loans secured with non-real estate collateral are written 
down to the estimated value of the collateral, less costs to 
sell, at 120 DPD.
•
Real estate-secured loans are written down to the 
estimated value of the property, less costs to sell, at 180 
DPD, with the following exceptions: (i) if the decision is 
made not to foreclose, loans are charged off no later than 
180 DPD; or (ii) if in bankruptcy, other than FHA-insured 
loans, loans are charged off within 60 days of notification 
of filing by the bankruptcy court, if earlier.
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Corporate Loans
Corporate loans represent loans and leases managed by 
Services, Markets and Banking and the Mexico SBMM 
component of All Other—Legacy Franchises. Corporate loans 
are placed on a cash (non-accrual) basis when it is determined, 
based on actual experience and a forward-looking assessment 
of the collectibility of the loan in full, that the payment of 
interest or principal is doubtful or when interest or principal is 
90 days past due, except when the loan is well collateralized 
and in the process of collection. When a corporate loan is 
placed on non-accrual, any interest accrued is reversed and 
charged against current earnings, and interest is thereafter 
included in earnings only to the extent actually received in 
cash. When there is doubt regarding the ultimate collectibility 
of principal, all cash receipts are thereafter applied to reduce 
the recorded investment in the loan. Cash-basis loans are 
returned to accrual status when all contractual principal and 
interest amounts are reasonably assured of repayment and 
there is a sustained period of repayment performance in 
accordance with the contractual terms.
Corporate loans are written down to the extent that 
principal is deemed to be uncollectible. 
A financial asset is considered collateral-dependent when 
the debtor is experiencing financial difficulty and repayment is 
expected to be provided substantially through the operation or 
sale of the collateral. For corporate loans that are collateral 
dependent, the fair value of collateral (less costs to sell, as 
applicable) is used to estimate expected credit losses.
Loans Held-for-Sale
Loans that have been identified for sale are classified as loans 
HFS and included in Other assets. With the exception of those 
loans for which the fair value option has been elected, HFS 
loans are accounted for at the lower of cost or market value, 
with any write-downs or subsequent recoveries charged to 
Other revenue. The related cash flows are classified in the 
Consolidated Statement of Cash Flows in the cash flows from 
operating activities category on the line Change in loans HFS. 
Gains and losses on loans HFS are generally presented in 
Other revenue. Gains on sales of fully or partially charged-off 
loans are presented as gross credit recoveries in the Provision 
for credit losses up to the amount of prior charge-offs.
Loans at Fair Value
As described in Note 27, Citi has elected fair value accounting 
for certain loans. Such loans are not subject to an allowance 
for credit losses. Instead, they are carried at fair value with 
changes in fair value reported in earnings. Interest income on 
such loans is recorded in Interest revenue at the contractually 
specified rate.
The practice of Citi’s U.S. prime mortgage business has 
been to sell substantially all of its conforming loans. As such, 
U.S. prime mortgage conforming loans are classified as HFS 
and the fair value option is elected at origination, with changes 
in fair value recorded in Other revenue.
Changes in Loan Classification
Changes to the initial classification of a loan should be made 
only when there is a demonstrated change in management’s 
intent and ability (i.e., management now has the intent and 
ability to sell the loan when it had previously intended to hold 
the loan for the foreseeable future or vice versa).
If a loan changes its classification from HFI to HFS, the 
related allowance for credit losses is reversed in earnings 
through the Provision for credit losses. Also, if the loan’s fair 
value is lower than the loan’s amortized cost basis due to 
credit deterioration, the initial downward difference is 
recorded as a direct write-off of the loan’s amortized cost basis 
through gross credit losses, which establishes the new cost 
basis of the loan immediately prior to transfer to HFS for 
purposes of applying the lower of cost or market value. 
Otherwise, any write down is recorded as an HFS valuation 
allowance (contra-Other assets) and charged to Other revenue.
On the other hand, if a loan changes its classification from 
HFS to HFI, any HFS valuation allowance is reversed through 
Other revenue. The loan is transferred to HFI at its amortized 
cost basis and assessed for an allowance for credit losses.
Allowances for Credit Losses (ACL)
The current expected credit losses (CECL) methodology is 
based on relevant information about past events, including 
historical experience, current conditions and reasonable and 
supportable (R&S) forecasts that affect the collectibility of the 
reported financial asset balances. If the asset’s life extends 
beyond the R&S forecast period, then historical experience is 
considered over the remaining life of the assets in the ACL. 
The resulting ACL is adjusted in each subsequent reporting 
period through Provisions for credit losses in the Consolidated 
Statement of Income to reflect changes in history, current 
conditions and forecasts as well as changes in asset positions 
and portfolios. ASC 326 defines the ACL as a valuation 
account that is deducted from the amortized cost of a financial 
asset to present the net amount that management expects to 
collect on the financial asset over its expected life. All 
financial assets carried at amortized cost are in the scope of 
ASC 326, while assets measured at fair value are excluded. 
See Note 14 for a discussion of impairment on available-for-
sale (AFS) securities.
Increases and decreases to the allowances are recorded in 
Provisions for credit losses. The CECL methodology utilizes a 
lifetime expected credit loss (ECL) measurement objective for 
the recognition of credit losses for held-for-investment (HFI) 
loans, held-to-maturity (HTM) debt securities, receivables and 
other financial assets measured at amortized cost at the time 
the financial asset is originated or acquired. Within the life of 
a loan or other financial asset, the methodology generally 
results in earlier recognition of the provision for credit losses 
and the related ACL.
Estimation of ECLs requires Citi to make assumptions 
regarding the likelihood and severity of credit loss events and 
their impact on expected cash flows, which drive the 
probability of default (PD), loss given default (LGD) and 
exposure at default (EAD) models and, where Citi discounts 
the ECL, using discounting techniques for certain products. 
Citi considers a multitude of global macroeconomic 
variables for the base, upside and downside probability-
weighted macroeconomic scenario forecasts it uses to estimate 
the ACL. Citi’s forecasts of the U.S. unemployment rate and 
U.S. real GDP growth rate represent the key macroeconomic 
variables that most significantly affect its estimate of the ACL. 
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Under the base macroeconomic forecast as of 4Q24, U.S. real 
GDP growth is expected to slow during 2025 and 2026, while 
the unemployment rate is expected to increase in 2025, but 
decline in 2026.
The macroeconomic scenario weights are estimated using 
a statistical model, which, among other factors, takes into 
consideration key macroeconomic drivers of the ACL, severity 
of the scenario and other macroeconomic uncertainties and 
risks. Citi evaluates scenario weights on a quarterly basis.
Citi’s downside scenario incorporates more adverse 
macroeconomic assumptions than the base scenario. For 
example, compared to the base scenario, Citi’s downside 
scenario reflects a recession, including an elevated average 
U.S. unemployment rate of 6.8% over the eight-quarter R&S 
period, with a peak difference of 3.4% in the second quarter of 
2026. The downside scenario also reflects a year-over-year 
U.S. real GDP contraction in 2025 of 1.8%, with a peak 
quarter-over-quarter difference to the base scenario of 1.3%.
The following are the main factors and interpretations that 
Citi considers when estimating the ACL under the CECL 
methodology: 
•
CECL reserves are estimated over the contractual term of 
the financial asset, which is adjusted for expected 
prepayments. Expected extensions are generally not 
considered unless the option to extend the loan cannot be 
canceled unilaterally by Citi. 
•
Credit enhancements that are not freestanding (such as 
those that are included in the original terms of the contract 
or those executed in conjunction with the lending 
transaction) are considered loss mitigants for purposes of 
CECL reserve estimation. 
•
For unconditionally cancelable accounts (generally credit 
cards), reserves are based on the expected life of the 
balance as of the evaluation date (assuming no further 
charges) and do not include any undrawn commitments 
that are unconditionally cancelable. Reserves are included 
for undrawn commitments for accounts that are not 
unconditionally cancelable (such as letters of credit and 
corporate loan commitments, home equity lines of credit 
(HELOCs), undrawn mortgage loan commitments and 
financial guarantees).
•
CECL models are designed to be economically sensitive. 
They utilize the macroeconomic forecasts provided by 
Citi’s enterprise scenario group that are approved by 
senior management. Analysis is performed and 
documented to determine the necessary qualitative 
management adjustment (QMA) to capture idiosyncratic 
events and model uncertainty.
•
The portion of the forecast that reflects the enterprise 
scenario group’s R&S period indicates the maximum 
length of time its models can produce a R&S 
macroeconomic forecast, after which mean reversion 
reflecting historical loss experience is used for the 
remaining life of the loan to estimate expected credit 
losses. For the loss forecast, businesses consume the 
macroeconomic forecast as determined to be appropriate 
and justifiable.
Citi’s ability to forecast credit losses over the R&S period 
is based on the ability to forecast economic activity over a 
reasonable and supportable time window. The R&S period 
reflects the overall ability to have a reasonable and 
supportable forecast of credit loss based on economic 
forecasts. The R&S forecast period for consumer and 
corporate loans is eight quarters.
•
The loss models consume all or a portion of the R&S 
economic forecast and then revert to historical loss 
experience. 
•
The ACL incorporates provisions for accrued interest on 
products that are not subject to a non-accrual and timely 
write-off policy (e.g., credit cards, etc.).
•
Citi uses the most recent available information to inform 
its macroeconomic forecasts, allowing sufficient time for 
analysis of the results and corresponding approvals. Key 
variables are reviewed for significant changes through 
year end and changes to portfolio positions are reflected 
in the ACL.
•
Reserves are calculated at an appropriately granular level 
and on a pooled basis where financial assets share risk 
characteristics. At a minimum, reserves are calculated at a 
portfolio level (product and country). Where a financial 
asset does not share risk characteristics with any of the 
pools, it is evaluated for credit losses individually.
Quantitative and Qualitative Components of the ACL
The loss likelihood and severity models use both internal and 
external information and are sensitive to forecasts of different 
macroeconomic conditions. For the quantitative component, 
Citi uses multiple macroeconomic scenarios and associated 
probabilities to estimate the ECL. Estimates of these ECLs are 
based upon (i) Citigroup’s internal system of credit risk 
ratings, (ii) historical default and loss data, including 
comprehensive internal history and rating agency information 
regarding default rates and internal data on the severity of 
losses in the event of default, and (iii) a R&S forecast of future 
macroeconomic conditions. ECL is determined primarily by 
utilizing models for the borrowers’ PD, LGD and EAD. 
Adjustments may be made to this data, including (i) 
statistically calculated estimates to cover the historical 
fluctuation of the default rates over the credit cycle, the 
historical variability of loss severity among defaulted loans 
and the degree to which there are large obligor concentrations 
in the global portfolio, and (ii) adjustments made for 
specifically known items, such as current environmental 
factors and credit trends. 
Any adjustments needed to the modeled expected losses 
in the quantitative calculations are addressed through a 
qualitative adjustment. The qualitative adjustment considers, 
among other things: certain portfolio characteristics and 
concentrations; collateral coverage; model limitations; 
idiosyncratic events; and other relevant criteria under banking 
supervisory guidance for the ACL. The qualitative adjustment 
also reflects the estimated impact of the pandemic on the 
economic forecasts and the impact on credit loss estimates. 
The total ACL is composed of the quantitative and qualitative 
components. Citi’s qualitative component declined year-over-
year, primarily driven by (i) the full release of COVID-19–
157

related uncertainty reserves, as the portfolio delinquencies and 
losses have increased and these risks are now captured in the 
quantitative component of the ACL, and (ii) releases related to 
reserves for specific risks and uncertainties impacting 
vulnerable industries and regions, partially offset by increases 
in transfer risk associated with exposures outside of the U.S., 
driven by safety and soundness considerations under U.S. 
banking law. See “Accounting Changes” below for 
information about how the calculation of the quantitative 
component of the ACL changed in 2024.
Consumer Loans
For consumer loans, most portfolios including North America 
cards, mortgages and personal installment loans (PILs) are 
covered by the PD, LGD and EAD loss forecasting models. 
Some smaller international portfolios are covered by 
econometric models where the gross credit loss (GCL) rate is 
forecast. The modeling of all retail products is performed by 
examining risk drivers for a given portfolio; these drivers 
relate to exposures with similar credit risk characteristics and 
consider past events, current conditions and R&S forecasts. 
Under the PD x LGD x EAD approach, GCLs and recoveries 
are captured on an undiscounted basis. Citi incorporates 
expected recoveries on loans into its reserve estimate, 
including expected recoveries on assets previously written off. 
CECL defines the exposure’s expected life as the 
remaining contractual maturity including any expected 
prepayments. Subsequent changes to the contractual terms that 
are the result of a re-underwriting are not included in the 
loan’s expected CECL life.
Citi does not establish reserves for the uncollectible 
accrued interest on non-revolving consumer products, such as 
mortgages and installment loans, which are subject to a non-
accrual and timely write-off policy at 90 days past due. As 
such, only the principal balance is subject to the CECL reserve 
methodology and interest does not attract a further reserve. 
For credit cards, Citi uses the payment rate approach, 
which leverages payment rate curves, to determine the 
payments that should be applied to liquidate the end-of-period 
balance (CECL balance) in the estimation of EAD. The 
payment rate approach uses customer payment behavior 
(payment rate) to establish the portion of the CECL balance 
that will be paid each month. These payment rates are defined 
as the percentage of principal payments received in the 
respective month divided by the prior month’s billed principal 
balance. The liquidation (CECL payment) amount for each 
forecast period is determined by multiplying the CECL 
balance by that period’s forecasted payment rate. The 
cumulative sum of these payments less the CECL balance 
produces the balance liquidation curve. Citi does not apply a 
non-accrual policy to credit card receivables; rather, they are 
subject to full charge-off at 180 days past due or bankruptcy. 
As such, the entire customer balance up until write-off, 
including accrued interest and fees, is subject to the CECL 
reserve methodology. 
Corporate Loans, HTM Securities and Other Assets
Citi records allowances for credit losses on all financial assets 
carried at amortized cost that are in the scope of CECL, 
including corporate loans classified as HFI, HTM debt 
securities and Other assets. Discounting techniques are 
applied for corporate loans classified as HFI and HTM 
securities. All cash flows are fully discounted to the reporting 
date. The ACL includes Citi’s estimate of all credit losses 
expected to be incurred over the estimated full contractual life 
of the financial asset. The contractual life of the financial asset 
generally does not include expected extensions, renewals or 
modifications. Where Citi has an unconditional option to 
extend the contractual term, Citi does not consider the 
potential extension in determining the contractual term; 
however, where the borrower has the sole right to exercise the 
extension option without Citi’s approval, Citi does consider 
the potential extension in determining the contractual term.
The Company primarily bases its ACL on models that 
assess the likelihood and severity of credit events and their 
impact on cash flows under R&S forecasted economic 
scenarios. Allowances consider the probability of the 
borrower’s default, the loss the Company would incur upon 
default and the borrower’s exposure at default. Such models 
discount the present value of all future cash flows, using the 
asset’s effective interest rate (EIR). Citi applies a more 
simplified approach based on historical loss rates to certain 
exposures recorded in Other assets and certain loan exposures 
in the Private Bank within Consumer loans.
The Company considers the risk of nonpayment to be zero 
for U.S. Treasuries and U.S. government-sponsored agency 
guaranteed mortgage-backed securities (MBS) and, as such, 
Citi does not have an ACL for these securities. For all other 
HTM debt securities, ECLs are estimated using PD models 
and discounting techniques, which incorporate assumptions 
regarding the likelihood and severity of credit losses. For 
structured securities, specific models use relevant assumptions 
for the underlying collateral type. A discounting approach is 
applied to HTM direct obligations of a single issuer, similar to 
that used for corporate HFI loans.
Other Financial Assets with Zero Expected Credit Losses
For certain financial assets, zero expected credit losses will be 
recognized where the expectation of nonpayment of the 
amortized cost basis is zero, based on there being no history of 
loss and the nature of the receivables.
Secured Financing Transactions
Most of Citi’s reverse repurchase agreements, securities 
borrowing arrangements and margin loans require that the 
borrower continually adjust the amount of the collateral 
securing Citi’s interest, primarily resulting from changes in the 
fair value of such collateral. In such arrangements, ACLs are 
recorded based only on the amount by which the asset’s 
amortized cost basis exceeds the fair value of the collateral. 
No ACLs are recorded where the fair value of the collateral is 
equal to or exceeds the asset’s amortized cost basis, as Citi 
does not expect to incur credit losses on such well-
collateralized exposures. For certain margin loans presented in 
Loans on the Consolidated Balance Sheet, ACLL is estimated 
using the same approach as corporate loans. 
158

Accrued Interest
CECL permits entities to make an accounting policy election 
not to reserve for interest, if the entity has a policy in place 
that will result in timely reversal or write-off of interest. 
However, when a non-accrual or timely charge-off policy is 
not applied, an ACL is recognized on accrued interest at 90 
days past due. For HTM debt securities, Citi established a non-
accrual policy that results in timely write-off of accrued 
interest. For corporate loans, where a timely charge-off policy 
is used, Citi has elected to recognize an ACL on accrued 
interest receivable. The LGD models for corporate loans 
include an adjustment for estimated accrued interest.
Reasonably Expected TDRs (in 2022 and prior years)
For corporate loans, the reasonable expectation of the TDR 
concept required that the contractual life over which ECLs are 
estimated be extended when a TDR that results in a tenor 
extension was reasonably expected. Reasonably expected 
TDRs were included in the life of the asset. A discounting 
technique or collateral-dependent practical expedient is used 
for non-accrual and TDR loan exposures that do not share risk 
characteristics with other loans and are individually assessed. 
Loans modified in accordance with the CARES Act and bank 
regulatory guidance are not classified as TDRs.
In 2023, the reasonably expected TDRs accounting was 
replaced by modifications of loans to borrowers experiencing 
financial difficulty accounting. See “Accounting Changes—
TDRs and Vintage Disclosures” below for a description of this 
new accounting.
Purchased Credit-Deteriorated (PCD) Assets 
ASC 326 requires entities that have acquired financial assets 
(such as loans and HTM securities) with an intent to hold, to 
evaluate whether those assets have experienced a more-than-
insignificant deterioration in credit quality since origination. 
These assets are subject to specialized accounting at initial 
recognition under CECL. Subsequent measurement of PCD 
assets will remain consistent with other purchased or 
originated assets, i.e., non-PCD assets. CECL introduced the 
notion of PCD assets, which replaced purchased credit 
impaired (PCI) accounting under prior U.S. GAAP.
CECL requires the estimation of credit losses to be 
performed on a pool basis unless a PCD asset does not share 
characteristics with any pool. If certain PCD assets do not 
meet the conditions for aggregation, those PCD assets should 
be accounted for separately. This determination must be made 
at the date the PCD asset is purchased. In estimating ECLs 
from day 2 onward, pools can potentially be reassembled 
based upon similar risk characteristics. When PCD assets are 
pooled, Citi determines the amount of the initial ACL at the 
pool level. The amount of the initial ACL for a PCD asset 
represents the portion of the total discount at acquisition that 
relates to credit and is recognized as a “gross-up” of the 
purchase price to arrive at the PCD asset’s (or pool’s) 
amortized cost. Any difference between the unpaid principal 
balance and the amortized cost is considered to be related to 
non-credit factors and results in a discount or premium, which 
is amortized to interest income over the life of the individual 
asset (or pool). Direct expenses incurred related to the 
acquisition of PCD assets and other assets and liabilities in a 
business combination are expensed as incurred. Subsequent 
accounting for acquired PCD assets is the same as the 
accounting for originated assets; changes in the allowance are 
recorded in Provisions for credit losses.
Consumer
Citi does not purchase whole portfolios of PCD assets in its 
retail businesses. However, there may be a small portion of a 
purchased portfolio that is identified as PCD at the purchase 
date. Interest income recognition does not vary between PCD 
and non-PCD assets. A consumer financial asset is considered 
to be more-than-insignificantly credit deteriorated if it is more 
than 30 days past due at the purchase date.
Corporate
Citi generally classifies wholesale loans and debt securities 
classified as HTM or AFS as PCD when both of the following 
criteria are met: (i) the purchase price discount is at least 10% 
of par and (ii) the purchase date is more than 90 days after the 
origination or issuance date. Citi classifies HTM beneficial 
interests rated AA- and lower obtained at origination from 
certain securitization transactions as PCD when there is a 
significant difference (i.e., 10% or greater) between 
contractual cash flows, adjusted for prepayments, and 
expected cash flows at the date of recognition.
Reserve Estimates and Policies
Management provides reserves for an estimate of lifetime 
ECLs in the funded loan portfolio on the Consolidated 
Balance Sheet in the form of an ACL. These reserves are 
established in accordance with Citigroup’s credit reserve 
policies, as approved by the Audit Committee of the Citigroup 
Board of Directors. Citi’s Chief Risk Officer and Chief 
Financial Officer review the adequacy of the credit loss 
reserves each quarter with risk management and finance 
representatives for each applicable business area. Applicable 
business areas include those having classifiably managed 
portfolios, where internal credit risk ratings are assigned 
(primarily Services, Markets, Banking and Wealth) and 
delinquency-managed portfolios (primarily USPB) or 
modified consumer loans, where concessions were granted due 
to the borrowers’ financial difficulties. The aforementioned 
representatives for these business areas present recommended 
reserve balances for their funded and unfunded lending 
portfolios along with supporting quantitative and qualitative 
data discussed below.
Estimated Credit Losses for Portfolios of Performing 
Exposures
Risk management and finance representatives who cover 
business areas with delinquency-managed portfolios 
containing smaller-balance homogeneous loans present their 
recommended reserve balances based on leading credit 
indicators, including loan delinquencies and changes in 
portfolio size as well as economic trends, including current 
and future housing prices, unemployment, length of time in 
foreclosure, costs to sell and GDP. This methodology is 
applied separately for each product within each geographic 
region in which these portfolios exist. This evaluation process 
is subject to numerous estimates and judgments.
159

Risk management and finance representatives who cover 
business areas with classifiably managed portfolios present 
their recommended reserve balances based on the frequency of 
default, risk ratings, loss recovery rates, size and diversity of 
individual large credits, and ability of borrowers with foreign 
currency obligations to obtain the foreign currency necessary 
for orderly debt servicing for countries with currency 
restrictions. Changes in these estimates could have a direct 
impact on the credit costs in any period and could result in a 
change in the allowance.
Allowance for Unfunded Lending Commitments
Credit loss reserves are recognized on all off-balance sheet 
commitments that are not unconditionally cancelable. 
Corporate loan EAD models include an incremental usage 
factor (or credit conversion factor) to estimate ECLs on 
amounts undrawn at the reporting date. Off-balance sheet 
commitments include unfunded exposures, revolving facilities, 
securities underwriting commitments, letters of credit, 
HELOCs and financial guarantees (excluding performance 
guarantees). This reserve is classified on the Consolidated 
Balance Sheet in Other liabilities. Changes to the allowance 
for unfunded lending commitments are recorded in Provision 
for credit losses on unfunded lending commitments.
Mortgage Servicing Rights
Mortgage servicing rights (MSRs) are recognized as intangible 
assets when the Company sells or securitizes loans acquired 
through purchase or origination and retains the right to service 
the loans. Mortgage servicing rights are accounted for at fair 
value, with changes in value recorded in Other revenue in the 
Company’s Consolidated Statement of Income.
For additional information on the Company’s MSRs, see 
Notes 17, 23 and 26.
Goodwill
Goodwill represents the excess of acquisition cost over the fair 
value of net tangible and intangible assets acquired in a 
business combination. Goodwill is subject to annual 
impairment testing and interim assessments between annual 
tests if an event occurs or circumstances change that would 
more-likely-than-not reduce the fair value of a reporting unit 
below its carrying amount. The Company has determined that 
its reporting units are at the reportable operating segment level 
or one level below.
The Company has an option to assess qualitative factors 
to determine if it is necessary to perform the goodwill 
impairment test. If, after assessing the totality of events or 
circumstances, the Company determines that it is not more-
likely-than-not that the fair value of a reporting unit is less 
than its carrying amount, no further testing is necessary. If, 
however, the Company determines that it is more-likely-than-
not that the fair value of a reporting unit is less than its 
carrying amount, then the Company must perform the 
quantitative test. 
The Company has an unconditional option to bypass the 
qualitative assessment for any reporting unit in any reporting 
period and proceed directly to the quantitative test. 
The quantitative test requires a comparison of the fair 
value of an individual reporting unit to its carrying value, 
including goodwill. If the fair value of a reporting unit is in 
excess of the carrying value, the related goodwill is considered 
not impaired and no further analysis is necessary. If the 
carrying value of a reporting unit exceeds the fair value, an 
impairment loss is recognized in an amount equal to that 
excess, limited to the total amount of goodwill allocated to 
that reporting unit.
Upon any business disposition, goodwill is allocated to, 
and derecognized with, the disposed business based on the 
ratio of the fair value of the disposed business to the fair value 
of the reporting unit.
During the year ended December 31, 2022, the Company 
voluntarily changed its annual impairment assessment date 
from July 1 to October 1.
Additional information on Citi’s goodwill impairment 
testing can be found in Note 17.
Intangible Assets
Intangible assets—including core deposit intangibles, present 
value of future profits, purchased credit card relationships, 
credit card contract-related intangibles, other customer 
relationships and other intangible assets, but excluding MSRs
—are amortized over their estimated useful lives. Credit card 
contract-related intangibles include fixed and unconditional 
costs incurred to renew or extend the contract with a card 
partner. In estimating the useful life of a credit card contract-
related intangible, the Company considers the probability of 
contract renewal or extension to determine the period that the 
asset is expected to contribute future cash flows. Intangible 
assets that are deemed to have indefinite useful lives, primarily 
trade names, are not amortized and are subject to annual 
impairment tests. An impairment exists if the carrying value of 
the indefinite-lived intangible asset exceeds its fair value. For 
other intangible assets subject to amortization, an impairment 
is recognized if the carrying amount is not recoverable and 
exceeds the fair value of the intangible asset.
Premises and Equipment
Premises and equipment includes lease right-of-use assets, 
property and equipment (including purchased and developed 
software), net of depreciation and amortization. Substantially 
all lease right-of-use assets are amortized on a straight-line 
basis over the lease term, and substantially all property and 
equipment are depreciated or amortized on a straight-line basis 
over the useful life of the asset. The estimated useful lives 
range up to 50 years for buildings and improvements, up to 15 
years for furniture and equipment, up to 10 years for internal-
use software and the shorter of the estimated useful life or the 
lease term for leasehold improvements. 
160

Leases
As a Lessee
Citi enters into lease agreements to obtain rights to use assets 
for its business operations. Substantially all of the Company’s 
lessee arrangements are operating leases for premises and 
equipment, including real estate and various types of 
equipment. Lease liabilities and right-of-use (ROU) assets are 
recognized when Citi enters into these leases and represent 
Citi’s obligations and rights to use these assets over the period 
of the leases, and may be remeasured for certain 
modifications. These leases may contain renewal and 
extension options and early termination features; however, 
these options do not impact the lease term unless the Company 
is reasonably certain that it will exercise the options. In certain 
instances, the Company may have lease agreements with lease 
and non-lease components. In these instances, the Company 
has elected to apply the practical expedient and account for the 
lease and non-lease components as a single lease component 
for all leases.
At lease commencement, lease liabilities are recognized 
based on the present value of the remaining lease payments 
and discounted using the Company’s incremental borrowing 
rate. ROU assets initially equal the lease liability, adjusted for 
any lease payments made prior to lease commencement and 
for any lease incentives.
ROU assets and lease liabilities are included in Premises 
and equipment and Other liabilities, respectively. All leases 
are recorded on the Consolidated Balance Sheet except those 
with an initial term of less than 12 months, for which the 
Company has made the short-term lease election. Lease 
expense is recognized on a straight-line basis over the lease 
term and is recorded in Premises and equipment expense in 
the Consolidated Statement of Income. Variable lease costs 
are recognized in the period in which the obligation for those 
payments is incurred.
As a Lessor
The Company’s operating leases and financing leases, which 
include both direct financing and sales-type leases, where Citi 
is a lessor, are not significant to the Consolidated Financial 
Statements.
Other Assets and Other Liabilities
Other assets include, among other items, loans HFS, deferred 
tax assets, equity method investments, interest and fees 
receivable, repossessed assets, other receivables and assets 
from businesses classified as HFS that are reclassified from 
other balance sheet line items. Other liabilities include, among 
other items, accrued expenses, lease liabilities, deferred tax 
liabilities, reserves for legal claims and legal fee accruals, 
taxes, unfunded lending commitments, repositioning reserves, 
other payables and liabilities from businesses classified as 
HFS that are reclassified from other balance sheet line items. 
Legal fee accruals are recognized as incurred.
Other Real Estate Owned and Repossessed Assets
Real estate or other assets received through foreclosure or 
repossession are generally reported in Other assets, net of a 
valuation allowance for selling costs and subsequent declines 
in fair value.
Debt
Short-term borrowings and Long-term debt are accounted for 
at amortized cost, except where the Company has elected to 
report the debt instruments (including certain structured notes) 
at fair value, or debt that is in a fair value hedging relationship. 
Changes in the fair value of debt instruments carried at fair 
value under a fair value election are recorded in Principal 
transactions, other than adjustments related to changes in the 
Company’s credit, which are recorded in Other comprehensive 
income. Premiums, discounts and issuance costs on long-term 
debt accounted for at amortized cost are amortized over the 
contractual term using the effective interest method.
Instrument-Specific Credit Risk
Citi presents separately in AOCI the portion of the total change 
in the fair value of a liability resulting from a change in the 
instrument-specific credit risk, when management has elected 
to measure the liability at fair value in accordance with the fair 
value option for financial instruments. Accordingly, the 
change in fair value of liabilities for which the fair value 
option was elected related to changes in Citigroup’s own 
credit spreads is presented in AOCI.
Employee Benefits Expense
Employee benefits expense includes current service costs of 
pension and other postretirement benefit plans (which are 
accrued on a current basis), contributions and unrestricted 
awards under other employee plans, the amortization of 
restricted stock awards and costs of other employee benefits. 
For its most significant pension and postretirement benefit 
plans (Significant Plans), Citigroup measures and discloses 
plan obligations, plan assets and periodic plan expense 
quarterly, instead of annually. The effect of remeasuring the 
Significant Plan obligations and assets by updating plan 
actuarial assumptions on a quarterly basis is reflected in AOCI 
and periodic plan expense. All other plans (All Other Plans) 
are remeasured annually. Benefits earned during the year are 
reported in Compensation and benefits expenses and all other 
components of the net annual benefit cost are reported in 
Other operating expenses in the Consolidated Statement of 
Income. See Note 8.
Stock-Based Compensation
The Company recognizes compensation expense related to 
stock awards over the requisite service period, generally based 
on the instruments’ grant-date fair value, reduced by actual 
forfeitures as they occur. Compensation cost related to awards 
granted to employees who meet certain age plus years-of-
service requirements (retirement-eligible employees) is 
accrued in the year prior to the grant date in the same manner 
as the accrual for cash incentive compensation. Certain stock 
awards with performance conditions or certain clawback 
provisions are subject to variable accounting, pursuant to 
161

which the associated compensation expense fluctuates with 
changes in Citigroup’s common stock price. See Note 7.
Transactional and Tax Charges
Transactional and tax charges, which largely comprises costs 
that are driven by revenues and transaction volumes, is 
primarily composed of brokerage exchange and clearance 
costs, exchange fees, regulatory memberships and certain 
indirect, non-income tax payments that are not recorded in 
Provision for income taxes in the Consolidated Statement of 
Income.
Income Taxes
The Company is subject to the income tax laws of the U.S. and 
its states and municipalities, as well as the non-U.S. 
jurisdictions in which it operates. These tax laws are complex 
and may be subject to different interpretations by the taxpayer 
and the relevant governmental taxing authorities. In 
establishing a provision for income tax expense, the Company 
must make judgments and interpretations about these tax laws. 
The Company must also make estimates about when in the 
future certain items will affect taxable income in the various 
tax jurisdictions, both domestic and foreign.
Disputes over interpretations of the tax laws may be 
subject to review and adjudication by the court systems of the 
various tax jurisdictions, or may be settled with the taxing 
authority upon examination or audit. The Company treats 
interest and penalties on income taxes as a component of 
Income tax expense.
Deferred taxes are recorded for the future consequences 
of events that have been, or will be, recognized in financial 
statements or tax returns in different periods, based upon 
enacted tax laws and rates. Deferred tax assets are recognized 
subject to management’s judgment about whether realization 
is more-likely-than-not. ASC 740, Income Taxes, sets out a 
consistent framework to determine the appropriate level of tax 
reserves to maintain for uncertain tax positions. This 
interpretation uses a two-step approach wherein a tax benefit 
is recognized if a position is more-likely-than-not to be 
sustained. The amount of the benefit is then measured to be 
the highest tax benefit that is more than 50% likely to be 
realized. ASC 740 also sets out disclosure requirements to 
enhance transparency of an entity’s tax reserves.
See Note 10 for a further description of the Company’s 
tax provision and related income tax assets and liabilities.
Commissions, Underwriting and Principal Transactions
Commissions and fees revenues are recognized in income 
when earned. Underwriting revenues are recognized in income 
typically at the closing of the transaction. Principal 
transactions revenues are recognized in income on a trade-
date basis. See Note 5 for a description of the Company’s 
revenue recognition policies for Commissions and fees, and 
Note 6 for details of Principal transactions revenue.
Earnings per Share
Earnings per share (EPS) is calculated using the two-class 
method. Under the two-class method, all earnings (distributed 
and undistributed) are allocated to common stock and 
participating securities. Undistributed earnings are calculated 
after deducting preferred stock dividends, any issuance cost 
incurred at the time of issuance of redeemed preferred stock 
and dividends paid and accrued to common stocks and RSU/
DSA share awards. Citi grants restricted and deferred share 
awards under its shares-based compensation programs, which 
entitle recipients to receive nonforfeitable dividends during the 
vesting period on a basis equivalent to dividends paid to 
holders of the Company’s common stock. These unvested 
awards meet the definition of participating securities based on 
their respective rights to receive nonforfeitable dividends, and 
they are treated as a separate class of securities and are not 
included in computing basic EPS.
Diluted EPS incorporates the potential impact of 
contingently issuable shares, stock options and awards, which 
require future service as a condition of delivery of the 
underlying common stock. Anti-dilutive options and warrants 
are disregarded in the EPS calculations. Diluted EPS is 
calculated under both the two-class and treasury stock 
methods, and the more dilutive amount is reported. 
Participating securities are not included as incremental shares 
in computing diluted EPS.
Use of Estimates
Management must make estimates and assumptions that affect 
the Consolidated Financial Statements and the related Notes. 
Such estimates are used in connection with certain fair value 
measurements. See Note 26 for further discussions on 
estimates used in the determination of fair value. Moreover, 
estimates are significant in determining the amounts of other-
than-temporary impairments, impairments of goodwill and 
other intangible assets, provisions for probable losses that may 
arise from credit-related exposures, probable and estimable 
losses related to litigation and regulatory proceedings, and 
income taxes. While management makes its best judgment, 
actual amounts or results could differ from those estimates. 
Cash Equivalents and Restricted Cash Flows
Cash equivalents are composed of those amounts included in 
Cash and due from banks and Deposits with banks. Certain 
cash balances are restricted by regulatory or contractual 
requirements. See Note 28 for additional information on 
restricted cash.
Related Party Transactions
The Company has related party transactions with certain of its 
subsidiaries and affiliates. These transactions, which are 
primarily short-term in nature, include cash accounts, 
collateralized financing transactions, margin accounts, 
derivative transactions, charges for operational support and the 
borrowing and lending of funds, and are entered into in the 
ordinary course of business.
162

ACCOUNTING CHANGES
Segment Reporting (Topic 280): Improvements to 
Reportable Segment Disclosures 
In November 2023, the Financial Accounting Standards Board 
(FASB) issued Accounting Standards Update (ASU) No. 
2023-07, Segment Reporting (Topic 280): Improvements to 
Reportable Segment Disclosures, intended to improve 
reportable segments disclosure requirements primarily through 
enhanced disclosures about significant segment expenses. The 
ASU includes a requirement to disclose significant segment 
expenses that are regularly provided to the chief operating 
decision maker (CODM) and included within each reported 
measure of segment profit or loss, the title and position of the 
CODM, an explanation of how the CODM uses the reported 
measure(s) of segment profit or loss in assessing segment 
performance and deciding how to allocate resources, and all 
segments’ profit or loss and assets disclosures currently 
required annually by Topic 280 along with those introduced 
by the ASU to be reported on an interim basis. The 
amendments also clarified that public entities are not 
precluded from reporting additional measures of a segment’s 
profit or loss that are regularly used by the CODM.
Citi adopted the ASU on a retrospective basis for its 
annual period ending December 31, 2024 and the ASU for the 
interim period beginning January 1, 2025. See Note 3 for 
further details.
Fair Value Measurement of Equity Securities Subject to 
Contractual Sale Restrictions
In June 2022, the FASB issued ASU No. 2022-03, Fair Value 
Measurement (Topic 820): Fair Value Measurement of Equity 
Securities Subject to Contractual Sale Restrictions. The ASU 
was issued to address diversity in practice whereby certain 
entities included the impact of contractual restrictions when 
valuing equity securities, and it clarifies that a contractual 
restriction on the sale of an equity security should not be 
considered part of the unit of account of the equity security 
and, therefore, should not be considered in measuring fair 
value. The ASU also includes requirements for entities to 
disclose the fair value of equity securities subject to 
contractual sale restrictions, the nature and remaining duration 
of the restrictions and the circumstances that could cause a 
lapse in the restrictions.
Citi adopted the ASU on January 1, 2024, which did not 
impact the financial statements of the Company.
Accounting for Investments in Tax Credit Structures
In March 2023, the FASB issued ASU No. 2023-02, 
Investments—Equity Method and Joint Ventures (Topic 323): 
Accounting for Investments in Tax Credit Structures Using the 
Proportional Amortization Method. The ASU expanded the 
scope of tax equity investments eligible to apply the 
proportional amortization method of accounting. Under the 
proportional amortization method, the cost of an eligible 
investment is amortized in proportion to the income tax credits 
and other income tax benefits that are received by the investor, 
with the amortization of the investment and the income tax 
credits being presented net in the income statement as 
components of income tax expense (benefit). The ASU 
permits the Company to elect to use the proportional 
amortization method to account for an expanded range of 
eligible tax-incentivized investments if certain conditions are 
met. Citi adopted the ASU on January 1, 2024, which did not 
have a material impact to the financial statements of the 
Company.
TDRs and Vintage Disclosures
In March 2022, the Financial Accounting Standards Board 
(FASB) issued ASU No. 2022-02, Financial Instruments—
Credit Losses (Topic 326): Troubled Debt Restructurings and 
Vintage Disclosures. Citi adopted the ASU on January 1, 
2023, including the guidance on the recognition and 
measurement of TDRs under the modified retrospective 
approach. 
Adopting these amendments resulted in a decrease to the 
ACLL of $352 million and an increase in other assets related 
to held-for-sale businesses of $40 million, with a 
corresponding increase to retained earnings of $290 million 
and a decrease in deferred tax assets of $102 million on 
January 1, 2023. The ACL for corporate loans was unaffected 
because the measurement approach used for corporate loans is 
not in the scope of this ASU. 
ASU 2022-02 eliminates the accounting and disclosure 
requirements for TDRs, including the requirement to measure 
the ACLL for TDRs using a discounted cash flow (DCF) 
approach. With the elimination of TDR accounting 
requirements, reasonably expected TDRs are no longer 
considered when determining the term over which to estimate 
expected credit losses. The ACLL for modified loans that are 
collateral dependent continues to be based on the fair value of 
the collateral.
Consumer Loans
Upon adoption of the ASU on January 1, 2023, Citi 
discontinued the use of a DCF approach for consumer loans 
formerly considered TDRs. Beginning January 1, 2023, Citi 
measures the ACLL for all consumer loans under approaches 
that do not incorporate discounting, primarily utilizing models 
that consider the borrowers’ probability of default, loss given 
default and exposure at default. In addition, upon adoption of 
the ASU, Citi collectively evaluates smaller-balance 
homogeneous loans formerly considered TDRs for expected 
credit losses, whereas previously those loans had been 
individually evaluated.
The ASU also requires disclosure of modifications of 
loans to borrowers experiencing financial difficulty if the 
modification involves principal forgiveness, an interest rate 
reduction, an other-than-insignificant payment delay, a term 
extension or a combination of those types of modifications. In 
addition, the ASU requires the disclosure of current-period 
gross write-offs by year of loan origination (vintage). See Note 
15 for these new disclosures for periods beginning on and 
after January 1, 2023.
163

Long-Duration Insurance Contracts
In August 2018, the FASB issued ASU No. 2018-12, 
Financial Services—Insurance: Targeted Improvements to the 
Accounting for Long-Duration Contracts, which changes the 
existing recognition, measurement, presentation and 
disclosures for long-duration contracts issued by an insurance 
entity. Specifically, the guidance (i) improves the timeliness of 
recognizing changes in the liability for future policy benefits 
and prescribes the rate used to discount future cash flows for 
long-duration insurance contracts, (ii) simplifies and improves 
the accounting for certain market-based options or guarantees 
associated with deposit (or account balance) contracts, (iii) 
simplifies the amortization of deferred acquisition costs, and 
(iv) introduces additional quantitative and qualitative 
disclosures. Citi has certain insurance subsidiaries, primarily 
in Mexico, that issue long-duration insurance contracts such as 
traditional life insurance policies and life-contingent annuity 
contracts that are impacted by the requirements of ASU 
2018-12.
Citi adopted the targeted improvements in ASU 2018-12 
on January 1, 2023, resulting in a $39 million decrease in 
Other liabilities and a $27 million increase in AOCI, after-tax.
Fair Value Hedging—Portfolio Layer Method 
In March 2022, the FASB issued ASU No. 2022-01, 
Derivatives and Hedging (Topic 815): Fair Value Hedging—
Portfolio Layer Method, intended to better align hedge 
accounting with an organization’s risk management strategies. 
Specifically, the guidance expands the current single-layer 
method to allow multiple hedge layers of a single closed 
portfolio of qualifying assets, which include both prepayable 
and non-prepayable assets. Upon the adoption of the guidance, 
entities may elect to reclassify securities held-to-maturity to 
the available-for-sale category provided that the reclassified 
securities are designated in a portfolio hedge. Coincident with 
the adoption of this ASU, on January 1, 2023, Citi transferred 
HTM mortgage-backed securities with an amortized cost and 
fair value of approximately $3.3 billion and $3.4 billion, 
respectively, into AFS as permitted under the guidance, and 
hedged them under the portfolio-layer method. 
Reference Rate Reform 
On December 21, 2022, the FASB issued ASU No. 2022-06, 
Reference Rate Reform (Topic 848): Deferral of the Sunset 
Date of Topic 848, which extends the period of time preparers 
can utilize the reference rate reform relief guidance. In 2020, 
the FASB issued ASU No. 2020-04, Reference Rate Reform 
(Topic 848): Facilitation of the Effects of Reference Rate 
Reform on Financial Reporting, which provides optional 
guidance to ease the potential burden in accounting for (or 
recognizing the effects of) reference rate reform on financial 
reporting. In 2021, the U.K. Financial Conduct Authority 
(FCA) delayed the intended cessation date of certain tenors of 
USD LIBOR to June 30, 2023. To ensure that the relief in 
Topic 848 covers the period of time during which a significant 
number of modifications may take place, the ASU defers the 
sunset date of Topic 848 from December 31, 2022 to 
December 31, 2024. The extension allows Citi to transition its 
remaining contracts and maintain hedge accounting. The ASU 
was adopted by Citi upon issuance and did not impact 
financial results in 2022.
Multiple Macroeconomic Scenarios-Based ACL Approach
During the second quarter of 2022, Citi refined its ACL 
methodology to utilize multiple macroeconomic scenarios to 
estimate its allowance for credit losses. The ACL was 
previously estimated using a combination of a single base-case 
forecast scenario as part of its quantitative component and a 
component of its qualitative management adjustment that 
reflects economic uncertainty from downside macroeconomic 
scenarios. As a result of this change, Citi now explicitly 
incorporates multiple macroeconomic scenarios—base, 
upside, and downside—and associated probabilities in the 
quantitative component when estimating its ACL, while still 
retaining certain of its qualitative management adjustments.
This refinement represents a “change in accounting 
estimate” under ASC Topic 250, Accounting Changes and 
Error Corrections, with prospective application beginning in 
the period of change. This change in accounting estimate 
resulted in a decrease of approximately $0.3 billion in the 
allowance for credit losses in the second quarter of 2022, 
partially offsetting an increase of $0.8 billion in the allowance 
for credit losses due to the increased macroeconomic 
uncertainty and other factors in the second quarter of 2022.
FUTURE ACCOUNTING CHANGES
Disaggregation of Income Statement Expenses
In November 2024, the FASB issued ASU No. 2024-03, 
Income Statement—Reporting Comprehensive Income—
Expense Disaggregation Disclosures (Subtopic 220-40), to 
improve the disclosures of expenses by requiring public 
business entities to provide further disaggregation of relevant 
expense captions (i.e., employee compensation, depreciation, 
intangible asset amortization) in a separate note to the 
financial statements, a qualitative description of the amounts 
remaining in relevant expense captions that are not separately 
disaggregated quantitatively, and the total amount of selling 
expenses and, in an annual reporting period, an entity’s 
definition of selling expenses. 
The transition method is prospective with the 
retrospective method permitted, and the ASU will be effective 
for Citi for its annual period ending December 31, 2027 and 
interim periods for the interim period beginning January 1, 
2028. Citi is currently evaluating the impact on its disclosures.
Accounting for and Disclosure of Crypto Assets 
In December 2023, the FASB issued ASU No. 2023-08, 
Intangibles—Goodwill and Other—Crypto Assets (Subtopic 
350-60): Accounting for and Disclosure of Crypto Assets, 
intended to improve the accounting for certain crypto assets by 
requiring an entity to measure those assets at fair value each 
reporting period, with changes in fair value recognized in net 
income. The amendments also improve the information 
provided to investors about an entity’s crypto asset holdings 
by requiring disclosure about significant holdings, contractual 
sale restrictions and changes during the reporting period. The 
guidance is effective for fiscal years beginning after December 
15, 2024, and interim periods within those fiscal years with 
164

early adoption permitted. Citi does not hold any crypto assets 
within the scope of the guidance. 
Income Taxes (Topic 740): Improvements to Income Tax 
Disclosures
In December 2023, the FASB issued ASU No. 2023-09, 
Income Taxes (Topic 740): Improvements to Income Tax 
Disclosures, intended to enhance the transparency and 
decision usefulness of income tax disclosures. This guidance 
requires that public business entities disclose on an annual 
basis a tabular rate reconciliation in eight specific categories 
disaggregated by nature and for foreign tax effects by each 
jurisdiction that meets a 5% of pretax income multiplied by 
the applicable statutory tax rate or greater threshold annually. 
The eight categories include state and local income taxes, net 
of federal income tax effect; foreign tax effects; enactment of 
new tax laws; enactment of new tax credits; effect of cross-
border tax laws; valuation allowances; nontaxable items and 
nondeductible items; and changes in unrecognized tax 
benefits. Additional disclosures include qualitative description 
of the state and local jurisdictions that contribute to the 
majority (greater than 50%) of the effect of the state and local 
income tax category and explanation of the nature and effect 
of changes in individual reconciling items. The guidance also 
requires entities annually to disclose income taxes paid (net of 
refunds received) disaggregated by federal, state and foreign 
taxes and by jurisdiction identified based on the same 5% 
quantitative threshold.
The standard is effective for fiscal years beginning after 
December 15, 2024. The transition method is prospective with 
the retrospective method permitted. Citi plans to adopt the 
ASU for the annual reporting period beginning on January 1, 
2025, and is currently evaluating the impact of the ASU on 
disclosures. 
165

2.  DISCONTINUED OPERATIONS, SIGNIFICANT 
DISPOSALS AND OTHER BUSINESS EXITS
Summary of Discontinued Operations
Citi’s results from Discontinued operations consisted of 
residual activities related to the sales of the Egg Banking plc 
credit card business in 2011 and the German retail banking 
business in 2008. All Discontinued operations results are 
recorded within All Other.
The following table summarizes financial information for 
all Discontinued operations:
In millions of dollars
2024
2023
2022
Total revenues, net of interest expense
$ 
— $ — $ (260) 
Income (loss) from discontinued 
operations
$ 
(2) $ 
(1) $ (272) 
Benefit for income taxes
 
—  
—  
(41) 
Income (loss) from discontinued 
operations, net of taxes
$ 
(2) $ 
(1) $ (231) 
During 2022, the Company finalized the settlement of 
certain liabilities related to its legacy consumer operation in 
the U.K. (the legacy operation), including an indemnification 
liability related to its sale of the Egg Banking business in 
2011, which led to the substantial liquidation of the legacy 
operation. As a result, a CTA pretax loss (net of hedges) in 
AOCI of approximately $400 million ($345 million after-tax) 
was released to earnings in 2022 related to the legacy 
operation. Out of the total CTA release, a $260 million pretax 
loss ($221 million after-tax loss) was attributable to the Egg 
Banking business noted above, reported in Discontinued 
operations, and therefore the corresponding CTA release was 
also reported in Discontinued operations during 2022. The 
remaining CTA release of a $140 million pretax loss 
($124 million after-tax loss) related to Legacy Holdings Assets 
was reported as part of Continuing operations within All Other
—Legacy Franchises. 
While the legacy operation was divested in multiple sales 
over the years, each transaction did not result in substantial 
liquidation given that Citi retained certain liabilities noted 
above. These liabilities were gradually settled over time until 
reaching the point of substantial liquidation during 2022, 
triggering the release of the CTA loss to earnings.
Cash flows from Discontinued operations were not 
material for the periods presented.
166

Significant Disposals
As of December 31, 2024, Citi had closed the sales of nine consumer banking businesses within All Other—Legacy Franchises: 
Australia closed in the second quarter of 2022, the Philippines closed in the third quarter of 2022, Bahrain, Malaysia and Thailand 
closed in the fourth quarter of 2022, India and Vietnam closed in the first quarter of 2023, Taiwan closed in the third quarter of 2023 
and Indonesia closed in the fourth quarter of 2023. Five of these sales were identified as significant disposals and are included in the 
table below. The gains and losses from the sales are included in the footnotes to the table below and represent life-to-date amounts, 
periodically updated due to post-closing purchase price adjustments. As of December 31, 2024, there were no remaining assets or 
liabilities included on Citi’s Consolidated Balance Sheet related to the significant disposals:
In millions of dollars
Income (loss) before taxes(6)
Consumer banking business in
Sale agreement date
Closing date
2024
2023
2022
Australia(1)
8/9/2021
6/1/2022
$ 
— $ 
— $ 
193 
Philippines(2)
12/23/2021
8/1/2022
 
—  
—  
72 
Thailand(3)
1/14/2022
11/1/2022
 
—  
—  
122 
India(4)
3/30/2022
3/1/2023
 
—  
2  
194 
Taiwan(5)
1/28/2022
8/12/2023
 
—  
91  
140 
(1) 
On June 1, 2022, Citi completed the sale of its Australia consumer banking business, which was part of All Other—Legacy Franchises. The business had 
approximately $9.4 billion in assets, including $9.3 billion of loans (net of allowance of $140 million) and excluding goodwill. The total amount of liabilities was 
$7.3 billion, including $6.8 billion in deposits. The transaction generated a pretax loss on sale of approximately $768 million ($644 million after-tax), subject to 
closing adjustments, recorded in Other revenue. The loss on sale primarily reflected the impact of an approximate pretax $620 million CTA loss (net of hedges) 
($470 million after-tax) already reflected in the AOCI component of equity. The sale closed on June 1, 2022, and the CTA-related balance was removed from 
AOCI, resulting in a neutral CTA impact to Citi’s CET1 Capital. The income before taxes in the above table for Australia reflects Citi’s ownership through June 1, 
2022.
(2) 
On August 1, 2022, Citi completed the sale of its Philippines consumer banking business, which was part of All Other—Legacy Franchises. The business had 
approximately $1.8 billion in assets, including $1.2 billion of loans (net of allowance of $80 million) and excluding goodwill. The total amount of liabilities was 
$1.3 billion, including $1.2 billion in deposits. The sale resulted in a pretax gain on sale of approximately $618 million ($290 million after-tax), subject to closing 
adjustments, recorded in Other revenue. The income before taxes in the above table for the Philippines reflects Citi’s ownership through August 1, 2022.
(3) 
On November 1, 2022, Citi completed the sale of its Thailand consumer banking business, which was part of All Other—Legacy Franchises. The business had 
approximately $2.7 billion in assets, including $2.4 billion of loans (net of allowance of $67 million) and excluding goodwill. The total amount of liabilities was 
$1.0 billion, including $0.8 billion in deposits. The sale resulted in a pretax gain on sale of approximately $209 million ($115 million after-tax), subject to closing 
adjustments, recorded in Other revenue. The income before taxes in the above table for Thailand reflects Citi’s ownership through November 1, 2022.
(4) 
On March 1, 2023, Citi completed the sale of its India consumer banking business, which was part of All Other—Legacy Franchises. The business had 
approximately $5.2 billion in assets, including $3.4 billion of loans (net of allowance of $32 million) and excluding goodwill. The total amount of liabilities was 
$5.2 billion, including $5.1 billion in deposits. The sale resulted in a pretax gain on sale of approximately $1.0 billion ($718 million after-tax), subject to closing 
adjustments, recorded in Other revenue. The income before taxes in the above table for India reflects Citi’s ownership through March 1, 2023.
(5) 
On August 12, 2023, Citi completed the sale of its Taiwan consumer banking business, which was part of All Other—Legacy Franchises. The business had 
approximately $11.6 billion in assets, including $7.2 billion of loans (net of allowance of $92 million) and excluding goodwill. The total amount of liabilities was 
$9.2 billion, including $9.0 billion in deposits. The sale resulted in a pretax gain on sale of approximately $408 million ($288 million after-tax), subject to closing 
adjustments, recorded in Other revenue. The income before taxes in the above table for Taiwan reflects Citi’s ownership through August 12, 2023.
(6) 
Income before taxes for the period in which the individually significant component was classified as HFS for all prior periods presented. For Australia, excludes 
the pretax loss on sale. For the Philippines, Thailand, India and Taiwan, excludes the pretax gain on sale.
Citi did not have any other significant disposals as of 
December 31, 2024. 
As of February 21, 2025, Citi had not entered into sale 
agreements for the remaining All Other—Legacy Franchises 
businesses to be sold, specifically the Poland consumer 
banking business and the Mexico Consumer/SBMM 
businesses.
For a description of the Company’s significant disposal 
transactions in prior periods and financial impact, see Note 2 
to the Consolidated Financial Statements in Citi’s 2023 Form 
10-K.
167

Other Business Exits
Wind-Down of Korea Consumer Banking Business
On October 25, 2021, Citi disclosed its decision to wind down 
and close its Korea consumer banking business, which is 
reported in All Other—Legacy Franchises. In connection with 
the announcement, Citibank Korea Inc. (CKI) commenced a 
voluntary early termination program (Korea VERP). Due to 
the voluntary nature of this termination program, no liabilities 
for termination benefits are recorded until CKI makes formal 
offers to employees that are then irrevocably accepted by 
those employees, at which time related charges are recorded in 
Compensation and benefits expenses. 
The following table summarizes the reserve charges 
related to the Korea VERP and other initiatives reported in All 
Other:
In millions of dollars
Employee 
termination costs 
Total Citigroup (pretax)
Original charges in fourth quarter 2021
$ 
1,052 
Utilization
 
(1) 
Foreign exchange
 
3 
Balance at December 31, 2021
$ 
1,054 
Additional charges in first quarter 2022
$ 
31 
Utilization
 
(347) 
Foreign exchange
 
(24) 
Balance at March 31, 2022
$ 
714 
Additional charges (releases)
$ 
(3) 
Utilization
 
(670) 
Foreign exchange
 
(41) 
Balance at June 30, 2022
$ 
— 
Note: There were no additional charges after June 30, 2022.
The total cash charges for the wind-down were 
$1.1 billion through 2022, most of which were recognized in 
2021. Citi does not expect to record any additional charges in 
connection with the Korea VERP. 
See Note 8 for details on the pension impact of the Korea 
wind-down.
Wind-Down of Russia Consumer and Institutional Banking 
Businesses
On August 25, 2022, Citi announced its decision to wind 
down its consumer banking and local commercial banking 
operations in Russia, including actively pursuing sales of 
certain Russian consumer banking portfolios.
On October 14, 2022, Citi disclosed that it would end 
nearly all of the institutional banking services it offered in 
Russia by the end of the first quarter of 2023. Since the first 
quarter of 2023, Citi’s only operations in Russia were those 
necessary to fulfill its remaining legal and regulatory 
obligations.
Russia Portfolio Sales
•
During the second quarter of 2023, Citi recorded an 
incremental gain of $5 million related to post-closing 
contingency payments for a previously disclosed personal 
installment loan sale in Other revenue. The previously 
disclosed sale of a portfolio of ruble-denominated 
personal installment loans resulted in a pretax net loss on 
sale of approximately $7 million.
•
During the third and fourth quarters of 2023 and the first 
and second quarters of 2024, as part of the previously 
disclosed cards referral agreement with a Russian bank, 
approximately $55 million of credit card receivables were 
settled upon referral and refinanced. 
Wind-Down Charges
The following tables provide details on Citi’s Russia wind-
down charges:
December 31, 2024
In millions of dollars
All Other
Services, 
Markets and 
Banking
Total
Severance(1)
$ 
8 $ 
1 $ 
9 
Vendor termination and 
other costs(2)
 
1  
—  
1 
Total
$ 
9 $ 
1 $ 
10 
Program-to-date 
December 31, 2024
In millions of dollars
All Other
Services, 
Markets and 
Banking
Total
Severance(1)
$ 
43 $ 
9 $ 
52 
Vendor termination and 
other costs(2)
 
21  
—  
21 
Total
$ 
64 $ 
9 $ 
73 
Estimated additional charges 
as of December 31, 2024
In millions of dollars
All Other
Services, 
Markets and 
Banking
Total
Severance(1)
$ 
15 $ 
— $ 
15 
Vendor termination and 
other costs(2)
 
15  
—  
15 
Total
$ 
30 $ 
— $ 
30 
(1) 
Recorded in Compensation and benefits.
(2) 
Recorded in Other operating expenses.
168

 
3.  OPERATING SEGMENTS
The operating segments and reporting units reflect how the 
CEO, who is the chief operating decision maker (CODM), 
manages the Company, including allocating resources and 
measuring performance. 
Citi is organized into five reportable operating segments: 
Services, Markets, Banking, Wealth and U.S. Personal 
Banking (USPB), with the remaining operations recorded in 
All Other, which includes activities not assigned to a specific 
reportable operating segment, as well as discontinued 
operations. 
Operating segment results have been revised to reflect the 
following changes:
•
Reallocated certain deposit balances from Markets to All 
Other, to consolidate funding strategies across the 
Company. This change had no material impact to 
operating results of Markets or All Other.
•
Realigned businesses engaged in financing and 
securitization activities within Banking and Markets, 
transferred the retail banking business in the U.K., which 
is being wound down, from Wealth to All Other and made 
other immaterial reclassifications to align with Citi’s 
transformation and strategy. These reclassifications did 
not materially change segment or All Other results, and 
prior periods were conformed to reflect these changes. 
•
Reallocated certain customer balances between All Other
—Legacy Franchises, Services, Markets and Banking in 
preparation for the IPO of the Mexico Consumer/SBMM 
operations, and made other immaterial reclassifications. 
These reallocations and reclassifications did not 
materially change segment or All Other results, and prior 
periods were conformed to reflect these changes. 
Citi’s consolidated results remain unchanged for all 
periods presented following the changes and reclassifications 
discussed above.
All Other results are presented on a managed basis that 
excludes divestiture-related impacts related to (i) Citi’s 
divestitures of its Asia consumer banking businesses and (ii) 
the planned IPO of Mexico Consumer/SBMM within All 
Other—Legacy Franchises. The managed basis presents 
investors with a view of operating earnings that provides 
increased transparency and clarity into the operational results 
of Citi’s performance; improves the visibility of management 
decisions and their impacts on operational performance; 
enables better comparison to peer companies; and allows Citi 
to provide a long-term strategic view of the business going 
forward.
The following is a description of each of Citi’s reportable 
operating segments, and the products and services they 
provide to their respective client bases.
Services
Services includes Treasury and Trade Solutions (TTS) and 
Securities Services. TTS provides an integrated suite of 
tailored cash management, trade and working capital solutions 
to multinational corporations, financial institutions and public 
sector organizations. Securities Services provides cross-border 
support for clients, providing on-the-ground local market 
expertise, post-trade technologies, customized data solutions 
and a wide range of securities services solutions that can be 
tailored to meet client needs.
Markets
Markets provides corporate, institutional and public sector 
clients around the world with a full range of sales and trading 
services across equities, foreign exchange, rates, spread 
products and commodities. The range of services includes 
market-making across asset classes, risk management 
solutions, financing and prime brokerage.
Banking
Banking includes Investment Banking, which supports client 
capital-raising needs to help strengthen and grow their 
businesses, including equity and debt capital markets-related 
strategic financing solutions, as well as advisory services 
related to mergers and acquisitions, divestitures, restructurings 
and corporate defense activities; and Corporate Lending, 
which includes corporate and commercial banking, serving as 
the conduit of Citi’s full product suite to clients.
Wealth
Wealth includes Private Bank, Wealth at Work and Citigold 
and provides financial services to a range of client segments 
including affluent, high net worth and ultra-high net worth 
clients through banking, lending, mortgages, investment, 
custody and trust product offerings in 20 countries, including 
the U.S., Mexico and four wealth management centers: 
Singapore, Hong Kong, the UAE and London. Private Bank 
provides financial services to ultra-high net worth clients 
through customized product offerings. Wealth at Work 
provides financial services to professional industries 
(including law firms, consulting groups, accounting and asset 
management) through tailored solutions. Citigold includes 
Citigold and Citigold Private Clients, both of which provide 
financial services to affluent and high net worth clients 
through elevated product offerings and financial relationships.
USPB
USPB includes Branded Cards and Retail Services, which 
have proprietary card portfolios and co-branded card 
portfolios within Branded Cards, and co-brand and private 
label relationships within Retail Services. USPB also includes 
Retail Banking, which provides traditional banking services to 
retail and small business customers.
169

All Other
All Other primarily consists of activities not assigned to the 
reportable operating segments, including certain unallocated 
costs of global functions, other corporate expenses and net 
treasury results, offsets to certain line-item reclassifications 
and eliminations, and unallocated taxes; discontinued 
operations within Corporate/Other; and Legacy Franchises, 
which consists of Asia Consumer and Mexico Consumer/
SBMM businesses that Citi intends to exit, and its remaining 
Legacy Holdings Assets. Corporate/Other within All Other 
also includes all restructuring charges related to actions taken 
as part of Citi’s organizational simplification initiatives. See 
Note 9.
Revenues and expenses directly associated with each 
respective business segment or component are included in 
determining respective operating results. Other revenues and 
expenses that are attributable to a particular business segment 
or component are generally allocated from All Other based on 
respective net revenues, non-interest expenses or other 
relevant measures.
Revenues and expenses from transactions with other 
operating segments or components are treated as transactions 
with external parties for purposes of segment disclosures, 
while funding charges paid by operating segments and funding 
credits received by Corporate Treasury within All Other are 
included in net interest income. The Company includes 
intersegment eliminations within All Other to reconcile the 
operating segment results to Citi’s consolidated results.
The accounting policies of these reportable operating 
segments are the same as those disclosed in Note 1. 
170

The following tables present certain information 
regarding the Company’s continuing operations by reportable 
operating segments and All Other on a managed basis that 
excludes divestiture-related impacts. The CODM uses Income 
(loss) from continuing operations as the performance measure, 
to evaluate the results of each reportable operating segment by 
comparing to and monitoring against budget and prior year 
results. This information is used to allocate resources to each 
of the segments and to make operational decisions when 
managing the Company, such as whether to reinvest profits or 
to return capital to shareholders through dividends and share 
repurchases.
In millions of dollars, except identifiable assets, 
average loans and average deposits in billions
Services
Markets
Banking
2024
2023
2022
2024
2023
2022
2024
2023
2022
Net interest income
$ 13,423 $ 13,251 $ 10,365 $ 
7,005 $ 
7,233 $ 
5,768 $ 
2,157 $ 
2,161 $ 
2,130 
Non-interest revenue
 
6,226  
4,851  
5,300  
12,831  
11,416  
14,177  
4,044  
2,554  
3,397 
Total revenues, net of interest expense(1)
$ 19,649 $ 18,102 $ 15,665 $ 19,836 $ 18,649 $ 19,945 $ 
6,201 $ 
4,715 $ 
5,527 
Compensation expense(2)
$ 
2,371 $ 
2,318 $ 
2,070 $ 
3,611 $ 
3,645 $ 
3,548 $ 
2,703 $ 
3,021 $ 
2,961 
Non-compensation expense(3)
 
8,228  
7,713  
6,664  
9,591  
9,613  
8,905  
1,774  
1,856  
1,499 
Total operating expense
$ 10,599 $ 10,031 $ 
8,734 $ 13,202 $ 13,258 $ 12,453 $ 
4,477 $ 
4,877 $ 
4,460 
Provisions for credit losses and for benefits and claims
$ 
276 $ 
950 $ 
207 $ 
463 $ 
438 $ 
117 $ 
(224) $ 
(143) $ 
604 
Provision (benefits) for income taxes
 
2,190  
2,420  
1,776  
1,166  
1,015  
1,523  
419  
12  
129 
Income (loss) from continuing operations
 
6,584  
4,701  
4,948  
5,005  
3,938  
5,852  
1,529  
(31)  
334 
Identifiable assets at December 31(1)
$ 
584 $ 
586 $ 
600 $ 
949 $ 
1,008 $ 
963 $ 
143 $ 
148 $ 
152 
Average loans
 
85  
81  
82  
120  
110  
111  
88  
92  
100 
Average deposits
 
819  
811  
809  
21  
23  
21  
1  
1  
1 
Wealth
USPB
2024
2023
2022
2024
2023
2022
Net interest income
$ 
4,508 $ 
4,413 $ 
4,681 $ 21,103 $ 20,150 $ 18,062 
Non-interest revenue
 
3,004  
2,608  
2,674  
(729)  
(963)  
(1,190) 
Total revenues, net of interest expense(1)
$ 
7,512 $ 
7,021 $ 
7,355 $ 20,374 $ 19,187 $ 16,872 
Compensation expense(2)
$ 
2,529 $ 
2,734 $ 
2,501 $ 
2,205 $ 
2,278 $ 
2,077 
Non-compensation expense(3)
 
3,826  
3,751  
3,411  
7,760  
7,824  
7,705 
Total operating expense
$ 
6,355 $ 
6,485 $ 
5,912 $ 
9,965 $ 10,102 $ 
9,782 
Provisions for credit losses and for benefits and claims
$ 
(126) $ 
(3) $ 
307 $ 
8,598 $ 
6,707 $ 
3,448 
Provision (benefits) for income taxes
 
281  
120  
141  
429  
558  
872 
Income (loss) from continuing operations
 
1,002  
419  
995  
1,382  
1,820  
2,770 
Identifiable assets at December 31(1)
$ 
224 $ 
229 $ 
256 $ 
252 $ 
242 $ 
231 
Average loans
 
149  
150  
150  
209  
193  
171 
Average deposits
 
316  
310  
312  
91  
110  
115 
All Other(4)
Reconciling Items(5)(6)(7)
Total Citi
2024
2023
2022
2024
2023
2022
2024
2023
2022
Net interest income
$ 
5,899 $ 
7,692 $ 
7,662 $ 
— $ 
— $ 
— $ 54,095 $ 54,900 $ 48,668 
Non-interest revenue
 
1,642  
1,750  
1,458  
26  
1,346  
854  
27,044  
23,562  
26,670 
Total revenues, net of interest expense(1)
$ 
7,541 $ 
9,442 $ 
9,120 $ 
26 $ 
1,346 $ 
854 $ 81,139 $ 78,462 $ 75,338 
Total operating expense
$ 
9,068 $ 11,241 $ 
9,255 $ 
318 $ 
372 $ 
696 $ 53,984 $ 56,366 $ 51,292 
Provisions for credit losses and for benefits and claims
$ 
1,115 $ 
1,304 $ 
480 $ 
7 $ 
(67) $ 
76 $ 10,109 $ 
9,186 $ 
5,239 
Provision (benefits) for income taxes
 
(182)  
(979)  
(1,065)  
(92)  
382  
266  
4,211  
3,528  
3,642 
Income (loss) from continuing operations
 
(2,460)  
(2,124)  
450  
(207)  
659  
(184)  
12,835  
9,382  
15,165 
Identifiable assets at December 31(1)
$ 
201 $ 
199 $ 
215 
$ 
2,353 $ 
2,412 $ 
2,417 
Average loans
 
32  
35  
39 
 
683  
661  
653 
Average deposits
 
69  
79  
75 
 
1,317  
1,334  
1,333 
171

The following table presents a reconciliation of total Citigroup income from continuing operations as reported:
2024(5)
2023(6)
2022(7)
Total segments and All Other—Income from continuing 
operations(4)
$ 13,042 $ 
8,723 $ 15,349 
Divestiture-related impact on:
Total revenues, net of interest expense
 
26  
1,346  
854 
Total operating expenses
 
318  
372  
696 
Provision (release) for credit losses
 
7  
(67)  
76 
Provision (benefits) for income taxes
 
(92)  
382  
266 
Income from continuing operations
$ 12,835 $ 
9,382 $ 15,165 
(1) 
See “Performance by Geographic Area” below.
(2)
Excludes allocations of Compensation and benefits expense related to services provided by Corporate/Other within All Other, which are allocated from All Other 
to each respective reportable segment, as applicable, through the non-compensation expense line.
(3) 
Non-compensation expense for each reportable segment includes allocated compensation and benefits-related costs from Corporate/Other within All Other to the 
respective reportable business segments, and expenses related to Technology/communication, Transactional and tax charges, Premises and equipment, 
Professional services, Advertising and marketing and Other operating (all of which include certain overhead expenses).
(4) 
Segment results are presented on a managed basis that excludes divestiture-related impacts related to (i) Citi’s divestitures of its Asia consumer banking 
businesses and (ii) the planned IPO of Mexico Consumer/SBMM within All Other—Legacy Franchises. Adjustments are included in Legacy Franchises within All 
Other and are reflected in the reconciliations above to arrive at Citi’s reported results in the Consolidated Statement of Income.
(5) 
2024 includes $318 million (approximately $220 million after-tax) in operating expenses primarily related to separation costs in Mexico and severance costs in the 
Asia exit markets.
(6) 
2023 includes (i) an approximate $1.059 billion gain on sale recorded in revenue (approximately $727 million after-tax) related to the India consumer banking 
business sale; (ii) an approximate $403 million gain on sale recorded in revenue (approximately $284 million after-tax) related to the Taiwan consumer banking 
business sale; and (iii) approximately $372 million (approximately $263 million after-tax) in operating expenses primarily related to separation costs in Mexico 
and severance costs in the Asia exit markets.
(7) 
2022 includes (i) an approximate $535 million (approximately $489 million after-tax) goodwill write-down due to resegmentation and the timing of Asia 
consumer banking business divestitures, (ii) an approximate $616 million gain on sale recorded in revenue (approximately $290 million after-tax) related to the 
Philippines consumer banking business sale, (iii) an approximate $209 million gain on sale recorded in revenue (approximately $115 million after-tax) related to 
the Thailand consumer banking business sale and (iv) approximately $161 million (approximately $108 million after-tax) in operating expenses primarily related 
to separation costs in Mexico and severance costs in the Asia exit markets.
172

Performance by Geographic Area
Citi’s operations are highly integrated, and estimates and 
subjective assumptions have been made to apportion revenue 
between North America and international operations. These 
estimates and assumptions are consistent with the allocations 
used for the Company’s segment reporting. 
The Company defines international activities for purposes 
of this footnote presentation as business transactions that 
involve clients that reside outside of North America, and the 
information presented below is based on managed geography 
(the booking location that manages the client relationship), 
which is predominantly the domicile of the client. However, 
many of the Company’s North America operations serve 
international businesses. The managed geography can be 
periodically reorganized (and thus the balances in North 
America and Corporate/Other). 
The following tables present revenues net of interest expense and identifiable assets between North America and international areas:
In millions of dollars
Revenues, net of interest expense
2024
2023
2022
North America(1)
$ 
40,079 $ 
36,707 $ 
34,917 
International(2)(3)
 
40,392  
39,640  
38,911 
Corporate/Other(4)
 
668  
2,115  
1,510 
Total Citi
$ 
81,139 $ 
78,462 $ 
75,338 
In millions of dollars at December 31, 
Identifiable assets(5)
2024
2023
North America(1)
$ 
1,326,443 $ 
1,350,212 
International
 
899,972  
940,416 
Corporate/Other
 
126,530  
121,206 
Total Citi
$ 
2,352,945 $ 
2,411,834 
(1) 
Primarily reflects the U.S.
(2) 
International represents the summation of international revenues in Services, Markets, Banking, Wealth and All Other—Legacy Franchises, primarily Asia 
Consumer and Mexico Consumer/SBMM. 
(3) 
Total revenues for the U.K. were approximately $6.7 billion, $6.9 billion and $7.9 billion for 2024, 2023 and 2022, respectively.
(4) 
Corporate/Other revenues, net of interest expense largely reflects U.S. activities, as well as intersegment eliminations. 
(5) 
The Company’s long-lived assets (Premises and equipment) for the periods presented are not considered significant in relation to its total assets. 
173

4.  INTEREST INCOME AND EXPENSE
Interest income and Interest expense consisted of the following:
In millions of dollars
2024
2023
2022
Interest income
 
 
 
Consumer loans
$ 
39,542 $ 
36,864 $ 
28,391 
Corporate loans
 
22,562  
21,004  
12,851 
Loan interest, including fees
$ 
62,104 $ 
57,868 $ 
41,242 
Deposits with banks
 
11,417  
11,238  
4,515 
Securities borrowed and purchased under agreements to resell
 
29,173  
26,887  
7,154 
Investments, including dividends 
 
18,662  
18,300  
11,214 
Trading account assets(1)
 
17,576  
14,458  
7,418 
Other interest-bearing assets(2)
 
4,781  
4,507  
2,865 
Total interest income
$ 
143,713 $ 
133,258 $ 
74,408 
Interest expense
 
 
 
Deposits
$ 
40,326 $ 
36,300 $ 
11,559 
Securities loaned and sold under agreements to repurchase
 
27,884  
21,439  
4,455 
Trading account liabilities(1)
 
3,350  
3,427  
1,437 
Short-term borrowings and other interest-bearing liabilities(3)
 
7,703  
7,438  
2,488 
Long-term debt
 
10,355  
9,754  
5,801 
Total interest expense
$ 
89,618 $ 
78,358 $ 
25,740 
Net interest income
$ 
54,095 $ 
54,900 $ 
48,668 
Provision for credit losses on loans
 
9,726  
7,786  
4,745 
Net interest income after provision for credit losses on loans
$ 
44,369 $ 
47,114 $ 
43,923 
(1)
Interest expense on Trading account liabilities of Services, Markets and Banking is reported as a reduction of Interest income. Interest income and Interest 
expense on cash collateral positions are reported in interest on Trading account assets and Trading account liabilities, respectively.
(2)
Includes assets from businesses held-for-sale (see Note 2) and Brokerage receivables.
(3)
Includes liabilities from businesses held-for-sale (see Note 2) and Brokerage payables.
174

5.  COMMISSIONS AND FEES; ADMINISTRATION 
AND OTHER FIDUCIARY FEES
Commissions and Fees
The primary components of Commissions and fees revenue are 
investment banking fees, brokerage commissions, credit card 
and bank card income, deposit-related fees and transactional 
service fees. 
Investment banking fees are substantially composed of 
underwriting and advisory revenues. Such fees are recognized 
at the point in time when Citigroup’s performance under the 
terms of a contractual arrangement is completed, which is 
typically at the closing of a transaction. Reimbursed expenses 
related to these transactions are recorded as revenue and are 
included within investment banking fees. In certain instances 
for advisory contracts, Citi will receive amounts in advance of 
the deal’s closing. In these instances, the amounts received 
will be recognized as a liability and not recognized in revenue 
until the transaction closes. Investment banking fees are 
earned primarily by Banking and Markets. See Note 3 for 
segment results.
Out-of-pocket expenses associated with underwriting 
activity are deferred and recognized at the time the related 
revenue is recognized, while out-of-pocket expenses 
associated with advisory arrangements are expensed as 
incurred. In general, expenses incurred related to investment 
banking transactions, whether consummated or not, are 
recorded in Other operating expenses. The Company has 
determined that it acts as principal in the majority of these 
transactions and therefore presents expenses gross within 
Other operating expenses.
Brokerage commissions primarily include commissions 
and fees from the following: executing transactions for clients 
on exchanges and over-the-counter markets; sales of mutual 
funds and other annuity products; and assisting clients in 
clearing transactions, providing brokerage services and other 
such activities. Brokerage commissions are recognized in 
Commissions and fees at the point in time the associated 
service is fulfilled, generally on the trade execution date. 
Certain costs paid to third-party clearing houses and 
exchanges are recorded net against commission revenue, as 
the Company is an agent for those services. Sales of certain 
investment products include a portion of variable 
consideration associated with the underlying product. In these 
instances, a portion of the revenue associated with the sale of 
the product is not recognized until the variable consideration 
becomes fixed and determinable. Brokerage commissions are 
earned primarily by Markets and USPB. See Note 3 for 
segment results. 
Credit card and bank card income is primarily composed 
of interchange fees, which are earned by card issuers based on 
card spend volumes, and certain card fees, including annual 
fees. Costs related to customer reward programs and certain 
payments to partners (primarily based on program sales, 
profitability and customer acquisitions) are recorded as a 
reduction of credit card and bank card income. Citi’s credit 
card programs have certain partner sharing agreements that 
vary by partner. These partner sharing agreements are subject 
to contractually based performance thresholds that, if met, 
would require Citi to make ongoing payments to the partner. 
The threshold is based on the profitability of a program and is 
generally calculated based on predefined program revenues 
less predefined program expenses. In most of Citi’s partner 
sharing agreements, program expenses include net credit 
losses, which, to the extent that the increase in net credit losses 
reduces Citi’s liability for the partners’ share for a given 
program year, would generally result in lower payments to 
partners in total for that year and vice versa. Further, in some 
instances, other partner payments are based on program sales 
and new account acquisitions. Interchange revenues are 
recognized as earned on a daily basis when Citi’s performance 
obligation to transmit funds to the payment networks has been 
satisfied. Annual card fees, net of origination costs, are 
deferred and amortized on a straight-line basis over a 12-
month period. Costs related to card reward programs are 
recognized when the rewards are earned by the cardholders. 
Payments to partners are recognized when incurred. Credit 
card and bank card income is earned primarily by Wealth and 
Services. See Note 3 for segment results.
Deposit-related fees consist of service charges on deposit 
accounts and fees earned from performing cash management 
activities and other deposit account services. Such fees are 
recognized in the period in which the related service is 
provided. Deposit-related fees are earned primarily by 
Services and USPB. See Note 3 for segment results.
Transactional service fees primarily consist of fees 
charged for processing services such as cash management, 
global payments, clearing, international funds transfer and 
other trade services. Such fees are recognized as/when the 
associated service is satisfied, which normally occurs at the 
point in time the service is requested by the customer and 
provided by Citi. Transactional service fees are earned 
primarily by Services. See Note 3 for segment results.
Insurance distribution revenue consists of commissions 
earned from third-party insurance companies for marketing 
and selling insurance policies on behalf of such entities. Such 
commissions are recognized in Commissions and fees at the 
point in time the associated service is fulfilled, generally when 
the insurance policy is sold to the policyholder. Sales of 
certain insurance products include a portion of variable 
consideration associated with the underlying product. In these 
instances, a portion of the revenue associated with the sale of 
the policy is not recognized until the variable consideration 
becomes fixed and determinable. The Company recognized 
$165 million, $188 million and $201 million of revenue 
related to such variable consideration for the years ended 
December 31, 2024, 2023 and 2022, respectively. These 
amounts primarily relate to performance obligations satisfied 
in prior periods. Insurance distribution revenue is earned 
primarily by USPB and All Other. See Note 3 for segment 
results.
Insurance premiums consist of premium income from 
insurance policies that Citi has underwritten and sold to 
policyholders. Insurance premiums are earned primarily by 
Legacy Franchises within All Other. See Note 3 for segment 
results.
175

The following table presents Commissions and fees revenue:
In millions of dollars
2024
2023
2022
Investment banking(1)
$ 
3,576 $ 
2,676 $ 
3,084 
Brokerage commissions(2)
 
2,498  
2,316  
2,546 
Credit and bank card income
Interchange fees
 
12,211  
11,996  
11,505 
Card-related loan fees
 
604  
475  
589 
Card rewards and partner payments(3)
 
(12,592)  
(12,513)  
(12,336) 
Deposit-related fees
 
1,333  
1,254  
1,274 
Transactional service fees
 
1,390  
1,323  
1,169 
Corporate finance(4)
 
685  
439  
458 
Insurance distribution revenue
 
313  
321  
346 
Insurance premiums
 
96  
97  
91 
Loan servicing
 
76  
100  
103 
Other
 
463  
421  
346 
Total(5)
$ 
10,653 $ 
8,905 $ 
9,175 
(1) 
For the periods presented, the contract liability amount was negligible.
(2) 
The Company recognized $442 million, $448 million and $538 million of revenue related to variable consideration for the years ended December 31, 2024, 2023 
and 2022, respectively. These amounts primarily relate to performance obligations satisfied in prior periods.
(3) 
As described above, Citi’s credit card programs have certain partner sharing agreements that vary by partner.
(4) 
Consists primarily of fees earned from structuring and underwriting loan syndications or related financing activity. This activity is accounted for under ASC 310.
(5) 
Commissions and fees include $(11,076) million, $(11,367) million and $(11,008) million not accounted for under ASC 606, Revenue from Contracts with 
Customers, for the years ended December 31, 2024, 2023 and 2022, respectively. Amounts reported in Commissions and fees accounted for under other guidance 
primarily include card-related loan fees, card reward programs and certain partner payments, corporate finance fees, insurance premiums and loan servicing fees. 
176

Administration and Other Fiduciary Fees
Administration and other fiduciary fees revenue is primarily 
composed of custody fees and fiduciary fees.
The custody product is composed of numerous services 
related to the administration, safekeeping and reporting for 
both U.S. and non-U.S. denominated securities. The services 
offered to clients include trade settlement, safekeeping, 
income collection, corporate action notification, record-
keeping and reporting, tax reporting and cash management. 
These services are provided for a wide range of securities, 
including but not limited to equities, municipal and corporate 
bonds, mortgage- and asset-backed securities, money market 
instruments, U.S. Treasuries and agencies, derivative 
instruments, mutual funds, alternative investments and 
precious metals. Custody fees are recognized as or when the 
associated service is satisfied, which normally occurs at the 
point in time the service is requested by the customer and 
provided by Citi. Custody fees are earned primarily by 
Services. See Note 3 for segment results.
Fiduciary fees consist of trust services and investment 
management services. As an escrow agent, Citi receives, 
safekeeps, services and manages clients’ escrowed assets, such 
as cash, securities, property (including intellectual property), 
contracts or other collateral. Citi performs its escrow agent 
duties by safekeeping the assets during the specified time 
period agreed upon by all parties and therefore earns its 
revenue evenly during the contract duration. Investment 
management services consist of managing assets on behalf of 
Citi’s retail and institutional clients. Revenue from these 
services primarily consists of asset-based fees for advisory 
accounts, which are based on the market value of the client’s 
assets and recognized monthly, when the market value is 
fixed. In some instances, the Company contracts with third-
party advisors and with third-party custodians. The Company 
has determined that it acts as principal in the majority of these 
transactions and therefore presents the amounts paid to third 
parties gross within Transactional and tax charges. Fiduciary 
fees are earned primarily by USPB and Legacy Franchises 
within All Other. See Note 3 for segment results.
The following table presents Administration and other fiduciary fees revenue:
In millions of dollars
2024
2023
2022
Custody fees
$ 
2,026 $ 
1,871 $ 
1,877 
Fiduciary fees
 
1,583  
1,376  
1,350 
Guarantee fees
 
525  
534  
557 
Total administration and other fiduciary fees(1)
$ 
4,134 $ 
3,781 $ 
3,784 
(1) 
Administration and other fiduciary fees include $525 million, $534 million and $557 million for the years ended December 31, 2024, 2023 and 2022, respectively, 
that are not accounted for under ASC 606, Revenue from Contracts with Customers. These generally include guarantee fees.
177

6.  PRINCIPAL TRANSACTIONS
Principal transactions revenue consists of realized and 
unrealized gains and losses from trading activities. Trading 
activities include revenues from fixed income, equities, credit 
and commodities products and foreign exchange transactions 
that are managed on a portfolio basis and characterized below 
based on the primary risk managed by each trading desk (as 
such, the trading desks can be periodically reorganized and 
thus the risk categories). Not included in the table below is the 
impact of net interest income related to trading activities, 
which is an integral part of the profitability of trading 
activities (see Note 4 for information about net interest income 
related to trading activities). Principal transactions include 
CVA (credit valuation adjustments) and FVA (funding 
valuation adjustments) on over-the-counter derivatives, and 
gains (losses) on certain economic hedges on loans in 
Services, Markets and Banking. These adjustments are 
discussed further in Note 26. 
In certain transactions, Citi incurs fees and presents these 
fees paid to third parties in operating expenses. 
The following table presents Principal transactions 
revenue:
In millions of dollars
2024
2023
2022
Interest rate risks(1)
$ 
1,966 $ 
2,407 $ 
3,389 
Foreign exchange risks(2)
 
5,615  
5,978  
7,148 
Equity risks(3)(4)
 
2,448  
1,266  
1,848 
Commodity and other risks(5)
 
1,374  
1,741  
1,801 
Credit products and risks(6)
 
250  
(444)  
(27) 
Total
$ 
11,653 $ 
10,948 $ 
14,159 
(1) 
Includes revenues from government securities, municipal securities, mortgage securities and other debt instruments. Also includes spot and forward trading of 
currencies and exchange-traded and over-the-counter (OTC) currency options, options on fixed income securities, interest rate swaps, currency swaps, swap 
options, caps and floors, financial futures, OTC options and forward contracts on fixed income securities.
(2) 
Includes revenues from foreign exchange spot, forward, option and swap contracts, as well as foreign currency translation (FX translation) gains and losses.
(3) 
Includes revenues from common, preferred and convertible preferred stock, convertible corporate debt, equity-linked notes and exchange-traded and OTC equity 
options and warrants.
(4) 
2024 includes an approximate $400 million episodic gain related to the Visa B exchange completed in the second quarter of 2024. 
(5) 
Primarily includes revenues from crude oil, refined oil products, natural gas, metals and other commodities trades.
(6) 
Includes revenues from corporate debt, secondary trading loans, mortgage securities, single name and index credit default swaps, and structured credit products.
178

7.  INCENTIVE PLANS
Discretionary Annual Incentive Awards
Citigroup grants immediate cash bonus payments and various 
forms of immediate and deferred awards as part of its 
discretionary annual incentive award program involving a 
large segment of Citigroup’s employees worldwide. 
Discretionary annual incentive awards are generally 
awarded in the first quarter of the year based on the previous 
year’s performance. Awards valued at less than U.S. $75,000 
(or the local currency equivalent) are generally paid entirely in 
the form of an immediate cash bonus. Pursuant to Citigroup 
policy and/or regulatory requirements, certain employees are 
subject to mandatory deferrals of incentive pay and generally 
receive 15%–60% of their awards in the form of deferred 
stock or deferred cash stock units. Discretionary annual 
incentive awards to certain employees in the EU are subject to 
deferral requirements regardless of the total award value, with 
at least 50% of the immediate incentive delivered in the form 
of a stock payment award subject to a restriction on sale or 
transfer (generally, for 12 months). 
For deferred incentive awards granted in 2022 and after, 
Citigroup changed the annual deferred compensation structure 
from granting deferred cash awards for certain regulated 
employees to deferred stock awards. Certain employees 
located in countries that have regulations or tax advantages for 
offering deferred cash or deferred cash stock units received 
those types of awards as a part of their annual incentive 
compensation rather than deferred stock. 
Subject to certain exceptions (principally, for retirement-
eligible employees), continuous employment within Citigroup 
is required to vest in deferred annual incentive awards. Post 
employment vesting by retirement-eligible employees and 
participants who meet other conditions is generally 
conditioned upon their compliance with certain restrictions 
during the remaining vesting period.
Generally, the deferred awards vest in equal annual 
installments over four years. Vested stock awards are 
delivered in shares of common stock. Deferred cash awards 
are payable in cash and, except as prohibited by applicable 
regulatory guidance, earn a fixed notional rate of interest that 
is paid only if and when the underlying principal award 
amount vests. Deferred cash stock unit awards are payable in 
cash at the vesting value of the underlying stock. The value of 
each deferred stock unit is equal to one share of Citigroup 
stock, and the award will fluctuate with changes in the stock 
price. Recipients of deferred stock awards and deferred cash 
stock unit awards, however, may, except as prohibited by 
applicable regulatory guidance, be entitled to receive or accrue 
dividend-equivalent payments during the vesting period. 
Generally, in the EU, vested shares are subject to a restriction 
on sale or transfer after vesting, and vested deferred cash 
awards and deferred cash stock units are subject to hold back 
(generally, for 6 or 12 months based on the award type).
Stock awards, deferred cash stock units and deferred cash 
awards are subject to one or more cancellation and clawback 
provisions that apply in certain circumstances, including gross 
misconduct and in the circumstances required by SEC rule 
10D-1. 
Outstanding (Unvested) Stock Awards
A summary of the status of unvested stock awards granted as 
discretionary annual incentive or sign-on and replacement 
stock awards is presented below:
Unvested stock awards
Shares
Weighted-
average grant
date fair
value per share
Unvested at December 31, 2023
 59,857,333 $ 
56.09 
Granted(1)
 32,164,458  
53.00 
Canceled
 (2,693,522)  
55.04 
Vested(2) 
 (21,641,734)  
58.59 
Unvested at December 31, 2024
 67,686,535 $ 
53.87 
(1)
The weighted-average fair value of the shares granted during 2023 and 
2022 was $49.36 and $65.07, respectively.
(2)
The total fair value of stock awards that vested during the years ending 
2024, 2023 and 2022 was $1.1 billion, $835 million and $863 million, 
respectively. 
Total unrecognized compensation cost related to unvested 
stock awards was $1.1 billion at December 31, 2024. The cost 
is expected to be recognized over a weighted-average period 
of 1.7 years. 
Performance Share Units
Certain senior executives were awarded performance share 
units (PSUs) every February from 2021 to 2024, for 
performance in the year prior to the award date. Each award 
referenced two forward-looking three-year performance 
metrics. In each year an award was granted, the metrics were 
equally weighted. For PSUs awarded in 2021, 2022 and 2023, 
the metrics were average return on tangible common equity 
and cumulative tangible book value per share. For PSUs 
awarded in 2024, the metrics were weighted-average return on 
tangible common equity and cumulative tangible book value 
per share. The award is settled solely in cash after the end of 
each performance period. 
For all award years, if the total shareholder return is 
negative over the three-year performance period, executives 
may earn no more than 100% of the target PSUs, regardless of 
the extent to which Citigroup outperforms against 
performance goals and/or peer firms. The number of PSUs 
ultimately earned could vary from zero, if performance goals 
are not met, to as much as 150% of target, if performance 
goals are meaningfully exceeded. The reported financial 
metrics during the performance period are adjusted to reflect 
any mandatory equitable adjustments as required under the 
applicable award agreements for unusual and non-recurring 
items as presented to and approved by the Compensation, 
Performance Management and Culture (CPC) Committee.
For all award years, the value of each PSU is equal to the 
value of one share of Citi common stock. Dividend 
equivalents are forfeitable, accrued and paid on the number of 
earned PSUs after the end of the performance period.
179

PSUs are subject to variable accounting, pursuant to 
which the associated value of the award will fluctuate with 
changes in Citigroup’s stock price and the attainment of the 
specified performance goals for each award. The value of the 
award, subject to the performance goals and taking into 
account any mandatory equitable adjustments as per the terms 
of the award agreement, is estimated using a simulation model 
that incorporates multiple valuation assumptions, including the 
probability of achieving the specified performance goals of 
each award. The risk-free rate used in the model is based on 
the applicable U.S. Treasury yield curve. Other significant 
assumptions for the awards are as follows:
Valuation assumptions—
weighted average
2024
2023
2022
Expected volatility
 26.82 %
 35.97 %
 37.01 %
Expected dividend yield
 3.84 
 4.13 
 2.96 
A summary of the performance share unit activity for 
2024 is presented below:
Performance share units
Units
Outstanding, beginning of year
 
2,043,156 
Granted
 
1,234,835 
Canceled
 
— 
Payments(1) 
 
(418,098) 
Outstanding, end of year
 
2,859,893 
(1) 
$24.6 million in payments were processed for this program in 2024.
Transformation Program
In order to provide an incentive for select employees to 
effectively execute Citi’s transformation program, in August 
2021 the Personnel and Compensation (P&C) Committee of 
Citigroup’s Board of Directors, the predecessor of the 
Compensation, Performance Management and Culture (CPC) 
Committee of Citigroup’s Board of Directors, approved a 
program for the select employees to earn additional 
compensation based on the achievement of Citi’s 
transformation goals from August 2021 through December 
2024 and satisfaction of other conditions. Performance under 
the program is divided into three consecutive periods, ending 
on December 31, 2022, 2023 and 2024. The awards are 
subject to variable accounting, pursuant to which the 
associated value of the award will fluctuate with the 
attainment of the performance conditions for each tranche and 
changes to Citigroup’s stock price for the third tranche. 
Payment for each period will be in cash, in a lump sum, with 
the third payment indexed to changes in the value of Citi’s 
common stock from the service inception date through the 
payment date. Earnings generally will be based on collective 
performance with respect to Citi’s transformation goals and 
will be evaluated and approved by the CPC Committee on an 
annual basis. 
Payments in the event of any category of employment 
termination or change in job title or employment status are 
subject to Citi’s discretion. Cancellation and clawback are 
provided for in the event of misconduct and certain other 
circumstances. The program applies to senior leaders, other 
than the CEO, critical to helping deliver a successful 
transformation with the value of the awards varying based on 
individual compensation levels.
Other Variable Incentive Compensation
Citigroup has various incentive plans globally that are used to 
motivate and reward performance primarily in the areas of 
sales, operational excellence and customer satisfaction. 
Participation in these plans is generally limited to employees 
who are not eligible for discretionary annual incentive awards. 
Other forms of variable compensation include commissions 
paid to financial advisors and mortgage loan officers.
Additional Information
Except for awards subject to variable accounting, the total 
expense recognized for stock awards represents the grant date 
fair value of such awards, which is generally recognized as a 
charge to income ratably over the vesting period, other than 
for awards to retirement-eligible employees and immediately 
vested awards. Whenever awards are granted or are expected 
to be granted to employees who are, or are expected to be 
while the awards are outstanding, retirement eligible, the 
charge to income is accelerated based on when the applicable 
conditions for retirement eligibility were or will be met. If the 
employee is retirement eligible on the grant date, or the award 
is vested at the grant date, Citi recognizes the expense each 
year equal to the grant date fair value of the awards that it 
estimates will be granted in the following year. 
Recipients of Citigroup stock awards generally do not 
have any stockholder rights until shares are delivered upon 
vesting. Recipients of stock-settled awards and other vested 
stock awards subject to a sale-restriction period are generally 
entitled to vote the shares in their award and receive dividends 
on such shares during the sale-restriction period. Once a stock 
award vests, the shares delivered to the participant are freely 
transferable, unless they are subject to a restriction on sale or 
transfer for a specified period.
All equity awards granted since April 19, 2005 have been 
made pursuant to stockholder-approved stock incentive plans 
that are administered by the CPC Committee (or its 
predecessor), which is composed entirely of independent non-
employee directors.
On December 31, 2024, approximately 42.3 million 
shares of Citigroup common stock were authorized and 
available for grant under Citigroup’s 2019 Stock Incentive 
Plan, the only plan from which equity awards are currently 
granted.
The 2019 Stock Incentive Plan and predecessor plans 
permit the use of treasury stock or newly issued shares in 
connection with awards granted under the plans. Except where 
local laws favor newly issued shares, treasury shares were 
used to settle stock vestings. The use of treasury stock or 
newly issued shares to settle stock awards does not affect the 
compensation expense recorded in the Consolidated Statement 
of Income for equity awards.
180

Incentive Compensation Cost
The following table presents components of compensation 
expense, relating to the incentive compensation programs 
described above:
In millions of dollars
2024
2023
2022
Charges for estimated awards to 
retirement-eligible employees
$ 
741 $ 
663 $ 
742 
Amortization of deferred cash awards, 
deferred cash stock units and 
performance stock units
 
186  
340  
463 
Immediately vested stock award 
expense(1)
 
130  
127  
101 
Amortization of restricted and 
deferred stock awards(2)
 
718  
689  
533 
Other variable incentive 
compensation
 
355  
286  
304 
Total
$ 2,130 $ 2,105 $ 2,091 
(1) 
Represents expense for immediately vested stock awards that generally 
were stock payments in lieu of cash compensation. The expense is 
generally accrued as cash incentive compensation in the year prior to 
grant.
(2) 
All periods include amortization expense for all unvested awards to non-
retirement-eligible employees. 
Citigroup did not capitalize any stock-based 
compensation costs in 2024, 2023 or 2022. The related income 
tax benefits for stock-based compensation costs were 
$428 million, $392 million and $350 million for 2024, 2023 
and 2022, respectively. 
181

8.  RETIREMENT BENEFITS
Pension and Postretirement Benefit Plans
The Company has several non-contributory defined benefit 
pension plans covering certain U.S. employees and has various 
defined benefit pension and termination indemnity plans 
covering employees outside the U.S. 
The U.S. qualified defined benefit pension plan was 
frozen effective January 1, 2008 for most employees. 
Accordingly, no additional compensation-based contributions 
have been credited to the cash balance portion of the plan for 
existing plan participants after 2007. However, certain 
employees covered under the prior final pay plan formula 
continue to accrue benefits. The Company also offers 
postretirement health care and life insurance benefits to certain 
eligible U.S. retired employees, as well as to certain eligible 
employees outside the U.S.
The Company also sponsors a number of non-
contributory, nonqualified pension plans. These plans, which 
are unfunded, provide supplemental defined pension benefits 
to certain U.S. employees. With the exception of certain 
employees covered under the prior final pay plan formula, the 
benefits under these plans were frozen in prior years.
The plan obligations, plan assets and periodic plan 
expense for the Company’s most significant pension and 
postretirement benefit plans (Significant Plans) are measured 
and disclosed quarterly, instead of annually. The Significant 
Plans captured approximately 90% of the Company’s global 
pension and postretirement benefit plan obligations as of 
December 31, 2024. All other plans (All Other Plans) are 
measured annually with a December 31 measurement date. 
Net Expense (Benefit)
The following table summarizes the components of net 
expense (benefit) recognized in the Consolidated Statement of 
Income for the Company’s pension and postretirement benefit 
plans for Significant Plans and All Other Plans. Service cost is 
reported in Compensation and benefits expenses and all other 
components of the net annual benefit cost are reported in 
Other operating expenses in the Consolidated Statement of 
Income:
 
Pension plans
Postretirement benefit plans
 
U.S. plans
Non-U.S. plans
U.S. plans
Non-U.S. plans
In millions of dollars
2024
2023
2022
2024
2023
2022
2024
2023
2022
2024
2023
2022
Service cost
$ 
— $ 
— $ 
— $ 115 $ 115 $ 116 $ 
— $ 
— $ 
— $ 
1 $ 
1 $ 
2 
Interest cost on benefit obligation
 
466  
505  
442  
421  
409  
329  
16  
18  
16  
107  
106  
90 
Expected return on assets
 
(602)  
(640)  
(612)  
(326)  
(327)  
(263)  
(11)  
(13)  
(11)  
(80)  
(77)  
(69) 
Amortization of amounts in AOCI:
 
 
 
 
 
 
 
 
 
 
 
 
Prior service cost (benefit) 
 
2  
2  
2  
(3)  
(5)  
(7)  
(9)  
(9)  
(9)  
(7)  
(9)  
(8) 
Net actuarial loss (gain)
 
179  
151  
162  
76  
72  
58  
(10)  
(12)  
(9)  
10  
(18)  
6 
Curtailment (gain)(1)
 
—  
—  
—  
(3)  
(16)  
(22)  
—  
—  
—  
—  
—  
— 
Settlement loss (gain)(1)
 
—  
—  
—  
5  
9  
(15)  
—  
—  
—  
—  
—  
— 
Total net expense (benefit)
$ 
45 $ 
18 $ 
(6) $ 285 $ 257 $ 196 $ 
(14) $ 
(16) $ 
(13) $ 
31 $ 
3 $ 
21 
(1)
Curtailment and settlement relate to divestiture activities. Total 2024 net expense for non-U.S. plans includes $7 million of settlement losses related to the 
termination of Citibank Canada Pension Plan. Total 2023 net expense for non-U.S. plans includes curtailment gains and settlement loss related to divestiture of 
Citi’s consumer businesses in India, Indonesia and Taiwan. Total 2022 net expense for non-U.S. plans includes a $36 million net benefit related to the wind-down 
of Citi’s consumer banking business in Korea.
Contributions
The Company’s funding practice for U.S. and non-U.S. 
pension and postretirement benefit plans is generally to fund 
to minimum funding requirements in accordance with 
applicable local laws and regulations. The Company may 
increase its contributions above the minimum required 
contribution, if appropriate. In addition, management has the 
ability to change its funding practices. For the U.S. pension 
plans, there were no required minimum cash contributions for 
2024 or 2023. 
The following table summarizes the Company’s actual 
contributions for the years ended December 31, 2024 and 
2023, as well as expected Company contributions for 2025. 
Expected contributions are subject to change, since 
contribution decisions are affected by various factors, such as 
market performance, tax considerations and regulatory 
requirements.
Pension plans(1)
Postretirement benefit plans(1)
U.S. plans(2)
Non-U.S. plans(3)
U.S. plans
Non-U.S. plans
In millions of dollars
2025
2024
2023
2025
2024
2023
2025
2024
2023
2025
2024
2023
Contributions made by the Company
$ — $ — $ — $ 47 $ 713 $ 87 $ — $ — $ — $ 
3 $ 
4 $ 
4 
Benefits paid directly by the Company
 
57  
59  
58  
42  
50  
31  
5  
8  
8  
7  
5  
5 
(1) 
Amounts reported for 2025 are expected amounts. 
(2)  The U.S. plans include benefits paid directly by the Company for the nonqualified pension plans. 
(3) 
The Company made a discretionary contribution of approximately $600 million to a pension plan in Mexico during the fourth quarter of 2024.
182

Funded Status and Accumulated Other Comprehensive Income (AOCI)
The following table summarizes the funded status and amounts recognized on the Consolidated Balance Sheet for the Company’s 
pension and postretirement benefit plans:
 
Pension plans
Postretirement benefit plans
U.S. plans
Non-U.S. plans
U.S. plans
Non-U.S. plans
In millions of dollars
2024
2023
2024
2023
2024
2023
2024
2023
Change in benefit obligation
 
 
 
 
 
 
 
 
Benefit obligation at beginning of year
$ 
9,640 $ 
9,741 $ 
7,030 $ 
6,375 $ 
343 $ 
375 $ 
1,208 $ 
1,013 
Service cost
 
—  
—  
115  
115  
—  
—  
1  
1 
Interest cost on benefit obligation
 
466  
505  
421  
409  
16  
18  
107  
106 
Plan amendments
 
—  
—  
(1)  
(2)  
—  
—  
—  
— 
Actuarial (gain) loss 
 
(262)  
282  
(335)  
273  
(21)  
(1)  
(1)  
27 
Benefits paid, net of participants’ contributions
 
(888)  
(888)  
(394)  
(368)  
(46)  
(49)  
(96)  
(77) 
Divestitures
 
—  
—  
(1)  
(77)  
—  
—  
—  
— 
Settlement(1)(2)
 
—  
—  
(47)  
(104)  
—  
—  
—  
— 
Curtailment(2)
 
—  
—  
(4)  
(33)  
—  
—  
—  
— 
Foreign exchange impact and other 
 
—  
—  
(732)  
442  
—  
—  
(205)  
138 
Benefit obligation at year end
$ 
8,956 $ 
9,640 $ 
6,052 $ 
7,030 $ 
292 $ 
343 $ 
1,014 $ 
1,208 
Change in plan assets
 
 
 
 
 
 
 
 
Plan assets at fair value at beginning of year
$ 10,210 $ 10,145 $ 
6,426 $ 
6,086 $ 
231 $ 
253 $ 
970 $ 
855 
Actual return on plan assets
 
266  
895  
131  
352  
9  
19  
50  
56 
Company contributions, net of reimbursements
 
59  
58  
763  
118  
8  
8  
9  
9 
Benefits paid, net of participants’ contributions
 
(888)  
(888)  
(394)  
(368)  
(46)  
(49)  
(96)  
(77) 
Divestitures
 
—  
—  
(1)  
(19)  
—  
—  
—  
— 
Settlement(1)(2)
 
—  
—  
(47)  
(104)  
—  
—  
—  
— 
Foreign exchange impact and other
 
—  
—  
(620)  
361  
—  
—  
(178)  
127 
Plan assets at fair value at year end
$ 
9,647 $ 10,210 $ 
6,258 $ 
6,426 $ 
202 $ 
231 $ 
755 $ 
970 
Funded status of the plans
Qualified plans(3)
$ 
1,181 $ 
1,107 $ 
206 $ 
(604) $ 
(90) $ 
(112) $ 
(259) $ 
(238) 
Nonqualified plans(4)
 
(490)  
(537)  
—  
—  
—  
—  
—  
— 
Funded status of the plans at year end
$ 
691 $ 
570 $ 
206 $ 
(604) $ 
(90) $ 
(112) $ 
(259) $ 
(238) 
Net amount recognized at year end
 
 
 
 
 
 
 
 
Qualified plans
Benefit asset
$ 
1,181 $ 
1,107 $ 
895 $ 
832 $ 
— $ 
— $ 
— $ 
— 
Benefit liability
 
—  
—  
(689)  
(1,436)  
(90)  
(112)  
(259)  
(238) 
Qualified plans
$ 
1,181 $ 
1,107 $ 
206 $ 
(604) $ 
(90) $ 
(112) $ 
(259) $ 
(238) 
Nonqualified plans
 
(490)  
(537)  
—  
—  
—  
—  
—  
— 
Net amount recognized on the balance sheet
$ 
691 $ 
570 $ 
206 $ 
(604) $ 
(90) $ 
(112) $ 
(259) $ 
(238) 
Amounts recognized in AOCI at year end(1)
 
 
 
 
Prior service (cost) benefit 
$ 
(3) $ 
(5) $ 
(1) $ 
5 $ 
63 $ 
73 $ 
21 $ 
33 
Net actuarial (loss) gain
 
(6,215)  
(6,320)  
(1,513)  
(1,990)  
125  
114  
(263)  
(311) 
Net amount recognized in AOCI
$ (6,218) $ (6,325) $ (1,514) $ (1,985) $ 
188 $ 
187 $ 
(242) $ 
(278) 
Accumulated benefit obligation at year end
$ 
8,956 $ 
9,640 $ 
5,716 $ 
6,686 $ 
292 $ 
343 $ 
1,014 $ 
1,208 
(1)
The framework for the Company’s pension oversight process includes monitoring of potential settlement charges for all plans. Settlement accounting is triggered 
when either the sum of all settlements (including lump sum payments) for the year is greater than service plus interest costs or if more than 10% of the plan’s 
projected benefit obligation will be settled. Because some of Citi’s Significant Plans are frozen and have no material service cost, settlement accounting may apply 
in the future.
(2)
Curtailment and settlement relate to divestiture and other wind-down activities.
(3)
The U.S. qualified plan was fully funded as of January 1, 2024 and no minimum funding was required for 2024. The plan is also expected to be fully funded as of 
January 1, 2025 with no expected minimum funding requirement for 2025.
(4)
The nonqualified plans of the Company are unfunded.
183

The following table presents the change in AOCI related to the Company’s pension, postretirement and post employment plans:
In millions of dollars
2024
2023
2022
Beginning of year balance, net of tax(1)(2)
$ 
(6,050) $ 
(5,755) $ 
(5,852) 
Actuarial assumptions changes and plan experience
 
625  
(547)  
3,923 
Net (loss) gain due to difference between actual and expected returns
 
(562)  
263  
(4,225) 
Net amortization
 
239  
175  
198 
Prior service benefit 
 
1  
2  
— 
Curtailment/settlement gain (loss)(3)
 
2  
(7)  
(37) 
Foreign exchange impact and other
 
271  
(239)  
172 
Change in deferred taxes, net
 
(153)  
58  
66 
Change, net of tax
$ 
423 $ 
(295) $ 
97 
End of year balance, net of tax(1)(2)
$ 
(5,627) $ 
(6,050) $ 
(5,755) 
(1)
See Note 21 for further discussion of net AOCI balance.
(2)
Includes net of tax amounts for certain profit-sharing plans outside the U.S.
(3)
Curtailment and settlement relate to divestiture activities, including $36 million related to the Korea wind-down in 2022.
At December 31, 2024 and 2023, the aggregate projected benefit obligation (PBO), the aggregate accumulated benefit obligation 
(ABO) and the aggregate fair value of plan assets are presented for all defined benefit pension plans with a PBO in excess of plan 
assets and for all defined benefit pension plans with an ABO in excess of plan assets as follows:
 
PBO exceeds fair value of plan assets
ABO exceeds fair value of plan assets
 
U.S. plans(1)
Non-U.S. plans
U.S. plans(1)
Non-U.S. plans
In millions of dollars
2024
2023
2024
2023
2024
2023
2024
2023
Projected benefit obligation
$ 
490 $ 
537 $ 
2,968 $ 
3,747 $ 
490 $ 
537 $ 
2,745 $ 
3,510 
Accumulated benefit obligation
 
490  
537  
2,679  
3,453  
490  
537  
2,523  
3,258 
Fair value of plan assets
 
—  
—  
2,279  
2,311  
—  
—  
2,095  
2,100 
(1)
As of December 31, 2024 and 2023, only the nonqualified plans’ PBO and ABO exceeded plan assets.
Plan Assumptions 
The Company utilizes a number of assumptions to determine 
plan obligations and expenses. Changes in one or a 
combination of these assumptions will have an impact on the 
Company’s pension and postretirement PBO, funded status 
and expense (benefit). Changes in the plans’ funded status 
resulting from changes in the PBO and fair value of plan 
assets will have a corresponding impact on AOCI. 
The actuarial assumptions at the respective years ended 
December 31 in the table below are used to measure the year-
end PBO and the net periodic expense (benefit) for the 
subsequent year (period). Since Citi’s Significant Plans are 
measured on a quarterly basis, the year-end rates for those 
plans are used to calculate the net periodic expense (benefit) 
for the subsequent year’s first quarter. 
As a result of the quarterly measurement process, the net 
periodic (benefit) expense for the Significant Plans is 
calculated at each respective quarter end based on the 
preceding quarter-end rates (as presented below for the U.S. 
and non-U.S. pension and postretirement benefit plans). The 
actuarial assumptions for All Other Plans are measured 
annually. 
184

Certain assumptions used in determining pension and postretirement benefit obligations and net benefit expense for the Company’s 
plans are presented in the following tables:
At year end
2024
2023
Discount rate
 
 
U.S. plans 
 
 
Qualified pension
5.55%
5.10%
Nonqualified pension
5.60
5.15
Postretirement benefit plan
5.55
5.20
Non-U.S. pension plans
Range
 0.85 to 12.50
 1.35 to 14.55
Weighted average
7.31
6.91
Non-U.S. postretirement benefit 
plan
Range
3.25 to 12.20
3.80 to 10.70
Weighted average
11.21
9.90
Future compensation increase rate(1)
Non-U.S. pension plans
Range
1.60 to 12.40
1.30 to 12.40
Weighted average
3.80
3.84
Expected return on assets
U.S. plans
Qualified pension
6.00
5.70
Postretirement benefit plan(2)
6.00/3.00
5.70/3.00
Non-U.S. pension plans
Range
2.00 to 11.50
2.00 to 11.50
Weighted average
6.27
6.62
Non-U.S. postretirement benefit 
plan
Range
8.60 to 9.40
8.60 to 9.40
Weighted average
9.39
9.39
Interest crediting rate (weighted 
average)(3)
U.S. plans
4.55
4.10
Non-U.S. plans
1.77
1.78
(1) 
Not material for U.S. plans.
(2) 
For the years ended 2024 and 2023, the expected return on assets for the 
Voluntary Employees Beneficiary Association (VEBA) Trust was 
3.00%. 
(3) 
The Company has cash balance plans and other plans with promised 
interest crediting rates. For these plans, the interest crediting rates are set 
in line with plan rules or country legislation. 
During the year
2024
2023
2022
Discount rate
 
 
U.S. plans(1)
 
 
Qualified 
pension
5.10%/5.30%/ 
5.50%/4.90%
5.50%/5.15%/ 
5.40%/6.05%
2.80%/3.80%/  
4.80%/5.65%
Nonqualified 
pension
5.15/5.40/ 
5.60/4.95
5.55/5.20/  
5.45/6.10
2.80/3.85/     
4.80/5.60
Postretirement 
benefit plan
5.20/5.40/ 
5.60/4.90
5.60/5.25/ 
5.50/6.10
2.75/3.85/     
4.75/5.65
Non-U.S. pension plans(2)
Range
1.35 to 14.55
 1.75 to 25.20
-0.10 to 11.95
Weighted 
average 
6.91
6.66
3.96
Non-U.S. postretirement benefit 
plan(2)
Range
3.80 to 11.40
3.25 to 11.55
1.05 to 11.25
Weighted 
average 
9.90
9.80
8.28
Future compensation increase rate(3)
Non-U.S. pension plans(2)
Range
1.30 to 12.40
1.30 to 23.11
1.30 to 11.25
Weighted 
average 
3.84
3.76
3.10
Expected return on assets
U.S. plans
Qualified 
pension(4)
5.70
5.70
5.00
Postretirement 
benefit plan(4)
5.70/3.00
5.70/3.00
5.00/1.50
Non-U.S. pension plans(2)
Range
2.00 to 11.50
1.00 to 11.50
0.00 to 11.50
Weighted 
average 
6.62
6.05
3.69
Non-U.S. postretirement benefit 
plan(2)
Range
8.60 to 9.40
8.70 to 9.10
6.00 to 8.00
Weighted 
average 
9.39
8.70
7.99
Interest crediting rate (weighted 
average)(5)
U.S. plans(1)
4.10/4.30/ 
4.50/3.90
4.50/4.15/ 
4.40/5.05
1.80/2.80/     
3.80/4.65
Non-U.S. plans
1.78
1.73
1.61
(1) 
Represents rates used in quarterly remeasurements.
(2) 
Reflects rates utilized to determine the quarterly expense for Significant 
non-U.S. pension and postretirement benefit plans.
(3) 
Not material for U.S. plans.
(4) 
The expected return on assets for the U.S. pension and postretirement 
benefit plans was adjusted from 5.70% to 6.00% effective January 1, 
2025 to reflect a change in economic market conditions. The expected 
return on assets for the U.S. pension and postretirement benefit plans 
was adjusted from 5.00% to 5.70% effective January 1, 2023 to reflect a 
significant change in economic market conditions. For the years 2024 
and 2023, the expected return on assets for the VEBA Trust was 3.00% 
and for 2022 it was 1.50%.
(5) 
The Company has cash balance plans and other plans with promised 
interest crediting rates. For these plans, the interest crediting rates are set 
in line with plan rules or country legislation.
185

Discount Rate
The discount rates for the U.S. pension and postretirement 
benefit plans were selected by reference to a Citigroup-
specific analysis using each plan’s specific cash flows and a 
hypothetical bond portfolio of U.S. high-quality corporate 
bonds that match each plan’s projected cash flows. The 
discount rates for the non-U.S. pension and postretirement 
benefit plans are selected by reference to each plan’s specific 
cash flows and a market-based yield curve developed from the 
available local high-quality corporate bonds. However, where 
developed corporate bond markets do not exist, the discount 
rates are selected by reference to local government bonds with 
an estimated premium added to reflect the additional risk for 
corporate bonds in certain countries. Where available, the 
resulting plan yields by jurisdiction are compared with 
published, high-quality corporate bond indices for 
reasonableness. 
Expected Return on Assets
The Company determines its assumptions for the expected 
return on assets for its U.S. pension and postretirement benefit 
plans using a “building block” approach, which focuses on 
ranges of anticipated rates of return for each asset class. A 
weighted-average range of nominal rates is then determined 
based on target allocations to each asset class. Market 
performance over a number of earlier years is evaluated 
covering a wide range of economic conditions to determine 
whether there are sound reasons for projecting any past trends.
The Company considers the expected return on assets to 
be a long-term assessment of return expectations and does not 
anticipate changing this assumption unless there are 
significant changes in investment strategy or economic 
conditions. This contrasts with the selection of the discount 
rate and certain other assumptions, which are reconsidered 
annually (or quarterly for the Significant Plans) in accordance 
with GAAP.
The expected return on assets reflects the expected annual 
appreciation of the plan assets and reduces the Company’s 
annual pension expense. The expected return on assets is 
deducted from the sum of service cost, interest cost and other 
components of pension expense to arrive at the net pension 
expense (benefit). 
The following table presents the expected return on assets 
used in determining the Company’s pension expense 
compared to the actual return on assets during 2024, 2023 and 
2022 for the U.S. pension and postretirement benefit plans:
  
U.S. plans (during the year)
2024
2023
2022
Expected return on assets(1)
U.S. pension and 
postretirement trust
5.70%
5.70%
5.00%
VEBA Trust(2)
3.00
3.00
1.50
Actual return on assets(1)
U.S. pension and 
postretirement trust
2.55
9.83
(15.52)
VEBA Trust
6.01
5.87
1.40
(1)
Expected return on assets and actual return on assets is presented net of 
fees.
(2)
The expected return on assets for the VEBA Trust was adjusted from 
1.50% to 3.00% effective January 1, 2023 to reflect the significant 
change in economic conditions. 
   
Sensitivities of Certain Key Assumptions
The U.S. Qualified Pension Plan is frozen, and as a result, 
pension expense is primarily driven by interest cost. An 
increase in the discount rate would increase pension expense, 
while a decrease in the discount rate would decrease pension 
expense. 
For Non-U.S. Pension Plans that are not frozen (in 
countries such as Mexico, the U.K. and South Korea), there is 
more service cost. The pension expense for the Non-U.S. 
Plans is driven by both service cost and interest cost. An 
increase in the discount rate generally decreases pension 
expense due to the greater impact on service cost compared to 
interest cost.
The following tables summarize the effect on pension 
expense: 
   
Discount rate
 
One-percentage-point increase
In millions of dollars
2024
2023
2022
U.S. plans
$ 
23 $ 
22 $ 
27 
Non-U.S. plans
 
(13)  
(12)  
(5) 
 
One-percentage-point decrease
In millions of dollars
2024
2023
2022
U.S. plans
$ 
(27) $ 
(26) $ 
(34) 
Non-U.S. plans
 
21  
20  
15 
   
Expected return on assets
 
One-percentage-point increase
In millions of dollars
2024
2023
2022
U.S. plans
$ 
(106) $ 
(112) $ 
(123) 
Non-U.S. plans
 
(53)  
(54)  
(60) 
 
One-percentage-point decrease
In millions of dollars
2024
2023
2022
U.S. plans
$ 
106 $ 
112 $ 
123 
Non-U.S. plans
 
53  
54  
60 
186

Health Care Cost Trend Rate
Assumed health care cost trend rates were as follows:
 
2024
2023
Health care cost increase rate for 
U.S. plans
 
 
Following year
6.50%
6.75%
Ultimate rate to which cost increase is 
assumed to decline
5.00
5.00
Year in which the ultimate rate is 
reached
2031
2031
Health care cost increase rate for 
non-U.S. plans (weighted average)
 
 
Following year
9.20%
7.60%
Ultimate rate to which cost increase is 
assumed to decline
6.93
7.02
Year in which the ultimate rate 
is reached
2030
2030
Plan Assets
Citigroup’s pension and postretirement benefit plans’ asset allocations for the U.S. plans and the target allocations by asset category 
based on asset fair values are as follows:
 
Target asset
allocation
U.S. pension assets
at December 31,
U.S. postretirement assets
at December 31,
Asset category(1)
2025
2024
2023
2024
2023
Equity securities(2)
0–22%
 7 %
 7 %
 7 %
 7 %
Debt securities(3)
55–100
 71 
 71 
 71 
 71 
Real assets(1)
0–13
 5 
 2 
 5 
 2 
Private equity
0–5
 7 
 8 
 7 
 8 
Other investments
0–14
 10 
 12 
 10 
 12 
Total
 
 100 %
 100 %
 100 %
 100 %
(1)
Target asset allocations are set by investment strategy, whereas pension and postretirement assets as of December 31, 2024 and 2023 are based on the underlying 
investment product. For example, the private equity investment strategy may include underlying investments in real assets (includes real estate, infrastructure and 
natural resources) within the target asset allocation; however, within pension and postretirement assets, the underlying investment in real assets is reflected in the 
real assets category and not private equity.
(2)
Equity securities in the U.S. pension and postretirement benefit plans do not include any Citigroup common stock at the end of 2024 and 2023.
(3)
The VEBA Trust for postretirement benefits is primarily invested in cash equivalents and debt securities in 2024 and 2023 and is not reflected in the table above. 
187

Third-party investment managers and advisors provide 
their services to Citigroup’s U.S. pension and postretirement 
benefit plans. Assets are rebalanced as the Company’s Pension 
Plan Investment Committee deems appropriate. Citigroup’s 
investment strategy, with respect to its assets, is to maintain a 
globally diversified investment portfolio across several asset 
classes that, when combined with Citigroup’s contributions to 
the plans, will maintain the plans’ ability to meet all required 
benefit obligations.
Citigroup’s pension and postretirement benefit plans’ 
weighted-average asset allocations for the non-U.S. plans and 
the actual ranges, and the weighted-average target allocations 
by asset category based on asset fair values, are as follows:
 
Non-U.S. pension plans
 
Target asset
allocation
Actual range
at December 31,
Weighted average
at December 31,
Asset category(1)
2025
2024
2023
2024
2023
Equity securities
0–49%
0–49%
0–48%
 18 %
 19 %
Debt securities
0–100
0–100
0–100
 73 
 73 
Real assets
0–16
0–16
0–17
 1 
 1 
Other investments
0–100
0–100
0–100
 8 
 7 
Total
 100 %
 100 %
 
Non-U.S. postretirement benefit plans
 
Target asset
allocation
Actual range
at December 31,
Weighted average
at December 31,
Asset category(1)
2025
2024
2023
2024
2023
Equity securities
0–46%
0–37%
0–46%
 36 %
 45 %
Debt securities
50–100
59–100
49–100
 60 
 50 
Other investments
0–4
0–4
0–5
 4 
 5 
Total
 100 %
 100 %
(1)
Similar to the U.S. plans, asset allocations for certain non-U.S. plans are set by investment strategy, not by investment product. 
188

Fair Value Disclosure
For information on fair value measurements, including 
descriptions of Levels 1, 2 and 3 of the fair value hierarchy 
and the valuation methodology utilized by the Company, see 
Notes 1 and 26. Investments measured using the NAV per 
share practical expedient are excluded from Level 1, Level 2 
and Level 3 in the tables below. 
Certain investments may transfer between the fair value 
hierarchy classifications during the year due to changes in 
valuation methodology and pricing sources. 
Plan assets by detailed asset categories and the fair value 
hierarchy are as follows:
U.S. pension and postretirement benefit plans(1)
In millions of dollars
Fair value measurement at December 31, 2024
Asset categories
Level 1
Level 2
Level 3
Total
U.S. equities
$ 
315 $ 
— $ 
— $ 
315 
Non-U.S. equities
 
269  
—  
—  
269 
Mutual funds and other registered investment companies
 
188  
—  
—  
188 
Commingled funds
 
—  
515  
—  
515 
Debt securities
 
390  
5,145  
—  
5,535 
Annuity contracts
 
—  
—  
3  
3 
Derivatives
 
1  
35  
—  
36 
Other investments
 
1  
—  
1  
2 
Total investments at fair value
$ 
1,164 $ 
5,695 $ 
4 $ 
6,863 
Cash and short-term investments
$ 
46 $ 
439 $ 
— $ 
485 
Other investment liabilities
 
(10)  
(39)  
—  
(49) 
Net investments at fair value
$ 
1,200 $ 
6,095 $ 
4 $ 
7,299 
Other investment receivables redeemed at NAV
$ 
18 
Securities valued at NAV
 
2,532 
Total net assets
$ 
9,849 
(1)
The investments of the U.S. pension and postretirement benefit plans are commingled in one trust. At December 31, 2024, the allocable interests of the U.S. 
pension and postretirement benefit plans were 98.0% and 2.0%, respectively. The investments of the VEBA Trust for postretirement benefits are reflected in the 
above table.
U.S. pension and postretirement benefit plans(1)
In millions of dollars
Fair value measurement at December 31, 2023
Asset categories
Level 1
Level 2
Level 3
Total
U.S. equities
$ 
262 $ 
— $ 
— $ 
262 
Non-U.S. equities
 
315  
—  
—  
315 
Mutual funds and other registered investment companies
 
244  
—  
—  
244 
Commingled funds
 
—  
622  
—  
622 
Debt securities
 
690  
5,041  
—  
5,731 
Annuity contracts
 
—  
—  
3  
3 
Derivatives
 
38  
164  
—  
202 
Other investments
 
—  
—  
2  
2 
Total investments
$ 
1,549 $ 
5,827 $ 
5 $ 
7,381 
Cash and short-term investments
$ 
11 $ 
651 $ 
— $ 
662 
Other investment liabilities
 
(3)  
(171)  
—  
(174) 
Net investments at fair value
$ 
1,557 $ 
6,307 $ 
5 $ 
7,869 
Other investment liabilities redeemed at NAV
$ 
(127) 
Securities valued at NAV 
 
2,699 
Total net assets
$ 
10,441 
(1)
The investments of the U.S. pension and postretirement benefit plans are commingled in one trust. At December 31, 2023, the allocable interests of the U.S. 
pension and postretirement benefit plans were 98.0% and 2.0%, respectively. The investments of the VEBA Trust for postretirement benefits are reflected in the 
above table.
189

Non-U.S. pension and postretirement benefit plans
In millions of dollars
Fair value measurement at December 31, 2024
Asset categories
Level 1
Level 2
Level 3
Total
U.S. equities
$ 
46 $ 
— $ 
— $ 
46 
Non-U.S. equities
 
435  
—  
—  
435 
Mutual funds and other registered investment companies
 
2,990  
318  
—  
3,308 
Debt securities
 
2,303  
1,021  
—  
3,324 
Real assets
 
—  
—  
2  
2 
Annuity contracts
 
—  
—  
2  
2 
Derivatives
 
—  
1,208  
—  
1,208 
Other investments
 
—  
—  
236  
236 
Total investments
$ 
5,774 $ 
2,547 $ 
240 $ 
8,561 
Cash and short-term investments
$ 
113 $ 
— $ 
— $ 
113 
Other investment liabilities
 
—  
(1,678)  
—  
(1,678) 
Net investments at fair value
$ 
5,887 $ 
869 $ 
240 $ 
6,996 
Securities valued at NAV 
$ 
17 
Total net assets
$ 
7,013 
 
Non-U.S. pension and postretirement benefit plans
In millions of dollars
Fair value measurement at December 31, 2023
Asset categories
Level 1
Level 2
Level 3
Total
U.S. equities
$ 
133 $ 
— $ 
— $ 
133 
Non-U.S. equities
 
722  
—  
—  
722 
Mutual funds and other registered investment companies
 
2,706  
310  
—  
3,016 
Commingled funds
 
12  
—  
—  
12 
Debt securities
 
2,620  
1,016  
—  
3,636 
Real assets
 
—  
—  
2  
2 
Annuity contracts
 
—  
—  
2  
2 
Derivatives
 
—  
1,137  
—  
1,137 
Other investments
 
—  
—  
231  
231 
Total investments
$ 
6,193 $ 
2,463 $ 
235 $ 
8,891 
Cash and short-term investments
$ 
83 $ 
— $ 
— $ 
83 
Other investment liabilities
 
—  
(1,594)  
—  
(1,594) 
Net investments at fair value
$ 
6,276 $ 
869 $ 
235 $ 
7,380 
Securities valued at NAV 
$ 
16 
Total net assets
$ 
7,396 
190

Level 3 Rollforward
The reconciliations of the beginning and ending balances during the year for Level 3 assets are as follows:
In millions of dollars
U.S. pension and postretirement benefit plans
Asset categories
Beginning Level 3 
fair value at 
Dec. 31, 2023
Realized gains 
(losses)
Unrealized gains 
(losses)
Purchases, 
sales and 
issuances
Transfers in and/
or out of Level 3
Ending Level 3 
fair value at 
Dec. 31, 2024
Annuity contracts
$ 
3 $ 
— $ 
— $ 
— $ 
— $ 
3 
Other investments
 
2  
—  
1  
(2)  
—  
1 
Total investments
$ 
5 $ 
— $ 
1 $ 
(2) $ 
— $ 
4 
 
In millions of dollars
U.S. pension and postretirement benefit plans
Asset categories
Beginning Level 3 
fair value at 
Dec. 31, 2022
Realized gains 
(losses)
Unrealized gains 
(losses)
Purchases, 
sales and 
issuances
Transfers in and/
or out of Level 3
Ending Level 3 
fair value at 
Dec. 31, 2023
Annuity contracts
$ 
3 $ 
— $ 
— $ 
— $ 
— $ 
3 
Other investments
 
4  
—  
—  
(2)  
—  
2 
Total investments
$ 
7 $ 
— $ 
— $ 
(2) $ 
— $ 
5 
 In millions of dollars
Non-U.S. pension and postretirement benefit plans
Asset categories
Beginning Level 3 
fair value at 
Dec. 31, 2023
Unrealized gains 
(losses)
Purchases, sales and 
issuances
Transfers in and/
or out of Level 3
Ending Level 3 
fair value at 
Dec. 31, 2024
Real assets
$ 
2 $ 
— $ 
— $ 
— $ 
2 
Annuity contracts
 
2  
—  
—  
—  
2 
Other investments
 
231  
2  
3  
—  
236 
Total investments
$ 
235 $ 
2 $ 
3 $ 
— $ 
240 
 In millions of dollars
Non-U.S. pension and postretirement benefit plans
Asset categories
Beginning Level 3 
fair value at 
Dec. 31, 2022
Unrealized gains 
(losses)
Purchases, sales and 
issuances
Transfers in and/
or out of Level 3
Ending Level 3 
fair value at 
Dec. 31, 2023
Real assets
$ 
2 $ 
— $ 
— $ 
— $ 
2 
Annuity contracts
 
2  
—  
—  
—  
2 
Other investments
 
258  
6  
(33)  
—  
231 
Total investments
$ 
262 $ 
6 $ 
(33) $ 
— $ 
235 
191

Investment Strategy
The Company’s global pension and postretirement funds’ 
investment strategy is to invest in a prudent manner for the 
exclusive purpose of providing benefits to participants. The 
investment strategies are targeted to produce a total return that, 
when combined with the Company’s contributions to the 
funds, will maintain the funds’ ability to meet all required 
benefit obligations. Risk is controlled through diversification 
of asset types and investments in domestic and international 
equities, fixed income securities and cash and short-term 
investments. The target asset allocation in most locations 
outside the U.S. is primarily in equity and debt securities. 
These allocations may vary by geographic region and country 
depending on the nature of applicable obligations and various 
other regional considerations. The wide variation in the actual 
range of plan asset allocations for the funded non-U.S. plans is 
a result of differing local statutory requirements and economic 
conditions. For example, in certain countries local law requires 
that all pension plan assets must be invested in fixed income 
investments, government funds or local-country securities.
Significant Concentrations of Risk in Plan Assets
The assets of the Company’s pension plans are diversified to 
limit the impact of any individual investment. The U.S. 
qualified pension plan is diversified across multiple asset 
classes, with publicly traded fixed income, hedge funds, 
private equity and publicly traded equity representing the most 
significant asset allocations. Investments in these four asset 
classes are further diversified across funds, managers, 
strategies, vintages, sectors and geographies, depending on the 
specific characteristics of each asset class. The pension assets 
for the Company’s non-U.S. Significant Plans are primarily 
invested in publicly traded fixed income and publicly traded 
equity securities.
Oversight and Risk Management Practices
The framework for the Company’s pension oversight process 
includes monitoring of retirement plans by plan fiduciaries 
and/or management at the global, cluster or country level, as 
appropriate. Independent Risk Management contributes to the 
risk oversight and monitoring for the Company’s U.S. 
Qualified Pension Plan and non-U.S. Significant Pension 
Plans. Although the specific components of the oversight 
process are tailored to the requirements of each cluster, 
country and plan, the following elements are common to the 
Company’s monitoring and risk management process:
 
•
periodic asset/liability management studies and strategic 
asset allocation reviews;
•
periodic monitoring of funding levels and funding ratios;
•
periodic monitoring of compliance with asset allocation 
guidelines;
•
periodic monitoring of asset class and/or investment 
manager performance against benchmarks; and
•
periodic risk capital analysis and stress testing.
Estimated Future Benefit Payments 
The Company expects to pay the following estimated benefit 
payments in future years:
 
Pension plans
Postretirement 
benefit plans
In millions of 
dollars
U.S. plans
Non-
U.S. plans
U.S. plans
Non-
U.S. plans
2025
$ 
1,004 $ 
551 $ 
53 $ 
84 
2026
 
984  
482  
36  
89 
2027
 
967  
494  
34  
95 
2028
 
942  
494  
31  
99 
2029
 
907  
505  
29  
103 
2030–2034
 
3,793  
2,582  
112  
573 
Post Employment Plans
The Company sponsors U.S. post employment plans that 
provide income continuation and health and welfare benefits 
to certain eligible U.S. employees on long-term disability.
The following table summarizes the funded status and 
amounts recognized on the Company’s Consolidated Balance 
Sheet:
In millions of dollars
2024
2023
Funded status of the plan at year end
$ 
(49) $ 
(46) 
Net amount recognized in AOCI (pretax)
$ 
(12) $ 
(13) 
The following table summarizes the net expense 
recognized in the Consolidated Statement of Income for the 
Company’s U.S. post employment plans:
In millions of dollars
2024
2023
2022
Net expense 
$ 
28 $ 
14 $ 
11 
Defined Contribution Plans
The Company sponsors defined contribution plans in the U.S. 
and in certain non-U.S. locations, all of which are 
administered in accordance with local laws. The most 
significant defined contribution plan is the Citi Retirement 
Savings Plan sponsored by the Company in the U.S.
Under the Citi Retirement Savings Plan, eligible U.S. 
employees received matching contributions of up to 6% of 
their eligible compensation for 2024 and 2023, subject to 
statutory limits. In addition, for eligible employees whose 
eligible compensation is $100,000 or less, a fixed contribution 
of up to 2% of eligible compensation is provided. All 
Company contributions are invested according to participants’ 
individual elections. The following tables summarize the 
Company contributions for the defined contribution plans:
 
U.S. plans
In millions of dollars
2024
2023
2022
Company contributions
$ 
591 $ 
546 $ 
471 
 
Non-U.S. plans
In millions of dollars
2024
2023
2022
Company contributions
$ 
461 $ 
453 $ 
399 
192

9.  RESTRUCTURING
As previously disclosed, Citi is pursuing various initiatives to 
simplify the Company and further align its organizational 
structure with its business strategy. As part of its overall 
simplification initiatives, in the fourth quarter of 2023, Citi 
eliminated the previous Institutional Clients Group and 
Personal Banking and Wealth Management layers, exited 
certain institutional business lines, and consolidated its 
regional structure, creating one international group, while 
centralizing client capabilities and streamlining its global staff 
functions.
Citi has recorded net restructuring charges of 
approximately $1.040 billion program to date.
Restructuring charges are recorded as a separate line item 
within Operating expenses in the Company’s Consolidated 
Statement of Income. These charges were included within All 
Other—Corporate/Other.
The following costs associated with these initiatives are 
included in restructuring charges:
 
•
Personnel costs: severance costs associated with actual 
headcount reductions (as well as those that were probable 
and could be reasonably estimated)
•
Other: costs associated with contract terminations and 
other direct costs associated with the restructuring, 
including asset write-downs (non-cash write-downs of 
capitalized software, which are included in Premises and 
equipment related to exited businesses)
The following table is a rollforward of the liability related to the restructuring charges:
In millions of dollars
Personnel
costs
Other
Total
Beginning balance at January 1, 2023
$ 
— $ 
— $ 
— 
Restructuring charge
 
687  
94  
781 
Payments and utilization
 
—  
(69)  
(69) 
Foreign exchange
 
—  
—  
— 
Ending balance at December 31, 2023
$ 
687 $ 
25 $ 
712 
Restructuring charge
 
354  
54  
408 
Change in estimate(1)(2)
 
(146)  
(3)  
(149) 
Net restructuring charges
$ 
208 $ 
51 $ 
259 
Payments and utilization
$ 
(860) $ 
(76) $ 
(936) 
Foreign exchange
 
7  
—  
7 
Ending balance at December 31, 2024
$ 
42 $ 
— $ 
42 
(1) 
Revisions primarily relate to higher-than-anticipated redeployments of displaced employees to other positions within the Company, job function releveling and 
employee attrition.
(2) 
Revisions primarily relate to lower-than-anticipated costs associated with contract terminations.
193

10.  INCOME TAXES
Income Tax Provision
Details of the Company’s income tax provision are presented 
below: 
In millions of dollars
2024
2023
2022
Current
 
 
 
Federal
$ 
(33) $ 
41 $ 
407 
Non-U.S.
 5,945  5,807  4,106 
State and local
 
195  
96  
270 
Total current income taxes
$ 6,107 $ 5,944 $ 4,783 
Deferred
 
Federal
$ (1,227) $ (1,925) $ (807) 
Non-U.S.
 
(816)  
(432)  
353 
State and local
 
147  
(59)  
(687) 
Total deferred income taxes
$ (1,896) $ (2,416) $ (1,141) 
Provision for income tax on 
continuing operations before 
noncontrolling interests(1)
$ 4,211 $ 3,528 $ 3,642 
Provision (benefit) for income taxes 
on:
Discontinued operations
$ 
— $ 
— $ 
(41) 
Gains (losses) included in AOCI, but 
excluded from net income
 1,035  
557  (1,573) 
Employee stock plans
 
(5)  
(13)  
(8) 
Opening adjustment to Retained 
earnings(2)
 
—  
102  
— 
Opening adjustment to AOCI(3)
 
—  
12  
— 
(1)
Includes the tax on realized investment gains (losses) and impairment 
losses resulting in a provision (benefit) of $88 million and $(110) 
million in 2024, $51 million and $(92) million in 2023 and $14 million 
and $(137) million in 2022, respectively.
(2)
Related to the adoption of “Financial Instruments—Credit Losses (Topic 
326): Troubled Debt Restructurings and Vintage Disclosures.” See Note 
1.
(3)
Related to the adoption of “Financial Services—Insurance: Targeted 
Improvements to the Accounting for Long-Duration Contracts.” See 
Note 1.
Tax Rate
The reconciliation of the federal statutory income tax rate to 
the Company’s effective income tax rate applicable to income 
from continuing operations (before noncontrolling interests 
and the cumulative effect of accounting changes) for each of 
the periods indicated is as follows:
 
2024
2023
2022
Federal statutory rate
 21.0 %
 21.0 %
 21.0 %
State and local income taxes, net of 
federal benefit
 1.6 
 0.3 
 2.0 
Non-U.S. income tax rate differential
 4.9 
 9.5 
 4.3 
Tax audit resolutions
 0.1 
 (0.3) 
 (3.2) 
Nondeductible FDIC premiums(1)
 1.2 
 1.7 
 1.0 
Tax-advantaged investments
 (4.2) 
 (4.4) 
 (3.0) 
Valuation allowance releases(2)
 — 
 (0.2) 
 (2.3) 
Other, net
 0.1 
 (0.3) 
 (0.4) 
Effective income tax rate
 24.7 %
 27.3 %
 19.4 %
(1)
Excludes the 2024 and 2023 FDIC special assessments, which are tax 
deductible. See Note 18.
(2)
See “Deferred Tax Assets” below for a description of the components.
As presented in the table above, Citi’s effective tax rate 
for 2024 was 24.7%, compared to 27.3% in 2023, reflecting a 
different geographic mix of earnings.
Deferred Income Taxes
Deferred income taxes at December 31 related to the 
following:
In millions of dollars
2024
2023
Deferred tax assets
 
 
Credit loss deduction
$ 5,477 $ 5,449 
Deferred compensation and employee 
benefits
 
2,407  
2,771 
Investment and loan basis differences
 
4,463  
4,706 
Tax credit and net operating loss carry-
forwards
 15,878  15,250 
Fixed assets and leases
 
4,878  
4,297 
Other deferred tax assets
 
5,993  
6,584 
Gross deferred tax assets
$ 39,096 $ 39,057 
Valuation allowance
$ 4,329 $ 3,572 
Deferred tax assets after valuation 
allowance
$ 34,767 $ 35,485 
Deferred tax liabilities
Intangibles and leases
$ (2,340) $ (2,333) 
Non-U.S. withholding taxes
 
(893)  
(951) 
Derivatives
 
—  
(587) 
Other deferred tax liabilities
 
(1,689)  
(2,006) 
Gross deferred tax liabilities
$ (4,922) $ (5,877) 
Net deferred tax assets
$ 29,845 $ 29,608 
194

Unrecognized Tax Benefits
The following is a rollforward of the Company’s unrecognized 
tax benefits:
In millions of dollars
2024
2023
2022
Total unrecognized tax benefits at 
January 1
$ 1,277 $ 1,311 $ 1,296 
Increases for current year’s tax 
positions
 
79  
59  
55 
Increases for prior years’ tax positions
 
27  
51  
168 
Decreases for prior years’ tax positions  
(50)  
(138)  
(119) 
Amounts of decreases relating to 
settlements
 
—  
(3)  
(50) 
Reductions due to lapse of statutes of 
limitation
 
(15)  
(4)  
(26) 
Foreign exchange, acquisitions and 
dispositions
 
(9)  
1  
(13) 
Total unrecognized tax benefits at 
December 31
$ 1,309 $ 1,277 $ 1,311 
The portions of the total unrecognized tax benefits at 
December 31, 2024, 2023 and 2022 that, if recognized, would 
affect Citi’s tax expense is $1.0 billion in each of the 
respective years. The remaining uncertain tax positions have 
offsetting amounts in other jurisdictions or are temporary 
differences.
Interest and penalties (not included in unrecognized tax 
benefits above) are a component of Provision for income 
taxes. 
 
2024
2023
2022
In millions of dollars
Pretax
Net of tax
Pretax
Net of tax
Pretax
Net of tax
Total interest and penalties on the Consolidated Balance Sheet at January 1
$ 
271 $ 
205 $ 234 $ 
176 $ 214 $ 
164 
Total interest and penalties in the Consolidated Statement of Income
 
53  
42  
47  
38  
27  
16 
Total interest and penalties on the Consolidated Balance Sheet at December 31(1)
 
309  
237  
271  
205  
234  
176 
(1)
Includes $1 million, $0 million and $3 million for non-U.S. penalties in 2024, 2023 and 2022, respectively.
As of December 31, 2024, Citi was under audit by the 
Internal Revenue Service and other major taxing jurisdictions 
around the world. It is thus reasonably possible that significant 
changes in the gross balance of unrecognized tax benefits may 
occur within the next 12 months. The potential range of 
amounts that could affect Citi’s effective tax rate is between 
$0 and $500 million.
The following are the major tax jurisdictions in which the 
Company and its affiliates operate and the earliest tax year 
subject to examination:
Jurisdiction
Tax year
United States
2016
New York State and City
2009
Brazil
2022
Hong Kong
2023
India
2018
Mexico
2017
Singapore
2023
United Kingdom
2016
195

Non-U.S. Earnings
Non-U.S. pretax earnings approximated $19.4 billion in 2024, 
$19.4 billion in 2023 and $16.2 billion in 2022. As a U.S. 
corporation, Citigroup and its U.S. subsidiaries are currently 
subject to U.S. taxation on all non-U.S. pretax earnings of 
non-U.S. branches. Beginning in 2018, there is a separate 
foreign tax credit (FTC) basket for branches. Also, dividends 
from a non-U.S. subsidiary or affiliate are effectively exempt 
from U.S. taxation. The Company provides income taxes on 
the book over tax basis differences of non-U.S. subsidiaries 
except to the extent that such differences are indefinitely 
reinvested outside the U.S. 
At December 31, 2024, $5.8 billion of basis differences of 
non-U.S. entities was indefinitely reinvested. At the existing 
tax rates (including withholding taxes), additional taxes (net of 
U.S. FTCs) of $2.3 billion would have to be provided if such 
assertions were reversed.
Deferred Tax Assets
As of December 31, 2024, Citi had a valuation allowance of 
$4.3 billion, composed of valuation allowances of $3.3 billion 
on its branch basket FTC carry-forwards, $0.6 billion on its 
U.S. residual DTA related to its non-U.S. branches, $0.3 
billion on local non-U.S. DTAs and $0.1 billion on state net 
operating loss carry-forwards. There was an increase of 
$0.7 billion from the December 31, 2023 balance of 
$3.6 billion. The amount of Citi’s valuation allowances (VA) 
may change in future years. 
In 2024, Citi’s VA for carry-forward FTCs in its branch 
basket increased by $1.4 billion, primarily due to the 
geographic mix of earnings in Citi’s foreign branch network. 
The level of branch pretax income, the local branch tax 
rate and the allocations of overall domestic losses (ODL) and 
expenses for U.S. tax purposes to the branch basket are the 
main factors in determining the branch VA. There was no 
branch basket VA release in 2024.
The following table summarizes Citi’s DTAs:
In billions of dollars
Jurisdiction/component(1)
DTAs balance
December 31, 
2024
DTAs balance
December 31, 
2023
U.S. federal(2)
 
 
Net operating losses (NOLs)(3)
$ 
3.4 $ 
3.3 
Foreign tax credits (FTCs)
 
0.7  
1.2 
General business credits (GBCs)
 
5.8  
5.6 
Future tax deductions and credits
 
12.7  
12.0 
Total U.S. federal
$ 
22.6 $ 
22.1 
State and local
New York NOLs
$ 
1.4 $ 
1.7 
Other state NOLs
 
0.1  
0.1 
Future tax deductions
 
2.5  
2.4 
Total state and local
$ 
4.0 $ 
4.2 
Non-U.S.
NOLs
$ 
0.8 $ 
1.0 
Future tax deductions
 
2.4  
2.3 
Total non-U.S.
$ 
3.2 $ 
3.3 
Total
$ 
29.8 $ 
29.6 
(1)
All amounts are net of valuation allowances.
(2)
Included in the net U.S. federal DTAs of $22.6 billion as of December 
31, 2024 were deferred tax liabilities of $2.8 billion that will reverse in 
the relevant carry-forward period and may be used to support the DTAs.
(3)
Consists of non-consolidated tax return NOL carry-forwards that are 
eventually expected to be utilized in Citigroup’s consolidated tax return. 
196

The following table summarizes the amounts of tax carry-
forwards and their expiration dates: 
In billions of dollars
Year of expiration
December 
31, 2024
December 
31, 2023
U.S. tax return general basket foreign 
tax credit carry-forwards(1)
 
 
2025
$ 
— $ 
0.1 
2027
 
0.7  
1.1 
Total U.S. tax return general basket 
foreign tax credit carry-forwards
$ 
0.7 $ 
1.2 
U.S. tax return branch basket foreign 
tax credit carry-forwards(1)
 
 
2028
$ 
0.7 $ 
0.7 
2029
 
0.2  
0.2 
2033
 
1.4  
1.0 
2034
 
1.0  
— 
Total U.S. tax return branch basket 
foreign tax credit carry-forwards
$ 
3.3 $ 
1.9 
U.S. tax return general business credit 
carry-forwards
2032
$ 
0.4 $ 
0.4 
2033
 
0.3  
0.3 
2034
 
0.2  
0.2 
2035
 
0.2  
0.2 
2036
 
0.2  
0.2 
2037
 
0.5  
0.5 
2038
 
0.5  
0.5 
2039
 
0.7  
0.7 
2040
 
0.7  
0.7 
2041
 
0.8  
0.8 
2042
 
0.7  
0.7 
2043
 
0.3  
0.4 
2044
 
0.3  
— 
Total U.S. tax return general business 
credit carry-forwards
$ 
5.8 $ 
5.6 
U.S. subsidiary separate federal NOL 
carry-forwards
 
 
2027
$ 
0.1 $ 
0.1 
2028
 
0.1  
0.1 
2030
 
0.3  
0.3 
2033
 
1.6  
1.7 
2034
 
1.9  
1.9 
2035
 
3.3  
3.3 
2036
 
2.1  
2.1 
2037
 
1.0  
1.0 
Unlimited carry-forward period
 
5.8  
5.4 
Total U.S. subsidiary separate federal 
NOL carry-forwards(2)
$ 
16.2 $ 
15.9 
New York State NOL carry-forwards(2)
 
 
2034
$ 
8.1 $ 
9.9 
New York City NOL carry-forwards(2)
 
2034
$ 
7.2 $ 
8.7 
Non-U.S. NOL carry-forwards(1)
 
 
Various
$ 
1.1 $ 
1.4 
(1)
Before valuation allowance.
(2)
Pretax.
Although realization is not assured, Citi believes that the 
realization of the recognized net DTAs of $29.8 billion at 
December 31, 2024 is more-likely-than-not, based on 
expectations as to future taxable income in the jurisdictions in 
which the DTAs arise and consideration of available tax 
planning strategies (as defined in ASC 740, Income Taxes).
The majority of Citi’s U.S. federal net operating loss 
carry-forward and all of its New York State and City net 
operating loss carry-forwards are subject to a carry-forward 
period of 20 years. This provides enough time to fully utilize 
the DTAs pertaining to these existing NOL carry-forwards. 
This is due to Citi’s forecast of sufficient U.S. taxable income 
and because New York State and City continue to tax Citi’s 
non-U.S. income.
With respect to the FTCs component of the DTAs, the 
carry-forward period is 10 years. Utilization of FTCs in any 
year is generally limited to 21% of foreign source taxable 
income in that year. However, ODL that Citi has incurred of 
approximately $9 billion as of December 31, 2024 are allowed 
to be reclassified as foreign source income to the extent of 
50%–100% (at taxpayer’s election) of domestic source income 
produced in subsequent years. Such resulting foreign source 
income would help support the realization of the FTC carry-
forwards after VA. As noted in the tables above, Citi’s FTC 
carry-forwards were $0.7 billion ($4.0 billion before VA) as of 
December 31, 2024, compared to $1.2 billion ($3.1 billion 
before VA) as of December 31, 2023. The increased VA on 
branch FTCs is reflected in the “Non-U.S. income tax rate 
differential” line in the “Tax Rate” section above. Citi believes 
that it will more-likely-than-not generate sufficient U.S. 
taxable income within the 10-year carry-forward period to be 
able to utilize the net FTCs after the VA, after considering any 
FTCs produced in the tax return for such period, which must 
be used prior to any carry-forward utilization. 
197

11.  EARNINGS PER SHARE
The following table reconciles the income and share data used in the basic and diluted earnings per share (EPS) computations:
In millions of dollars, except per share amounts
2024
2023
2022
Earnings per common share 
Income from continuing operations before attribution of noncontrolling interests
$ 
12,835 $ 
9,382 $ 
15,165 
Less: Noncontrolling interests from continuing operations
 
151  
153  
89 
Net income from continuing operations (for EPS purposes)
$ 
12,684 $ 
9,229 $ 
15,076 
Loss from discontinued operations, net of taxes
 
(2)  
(1)  
(231) 
Citigroup’s net income
$ 
12,682 $ 
9,228 $ 
14,845 
Less: Preferred dividends
 
1,054  
1,198  
1,032 
Net income available to common shareholders
$ 
11,628 $ 
8,030 $ 
13,813 
Less: Dividends and undistributed earnings allocated to employee restricted and deferred shares 
with rights to dividends, and other relevant items(1), applicable to basic EPS
 
170  
180  
113 
Net income allocated to common shareholders for basic EPS
$ 
11,458 $ 
7,850 $ 
13,700 
Weighted-average common shares outstanding applicable to basic EPS (in millions)
 
1,901.4  
1,930.1  
1,946.7 
Basic earnings per share
  
 
Income from continuing operations
$ 
6.03 $ 
4.07 $ 
7.16 
Discontinued operations
 
—  
—  
(0.12) 
Net income per share—basic(2)
$ 
6.03 $ 
4.07 $ 
7.04 
Diluted earnings per share
  
Net income allocated to common shareholders for basic EPS
$ 
11,458 $ 
7,850 $ 
13,700 
Add back: Dividends allocated to employee restricted and deferred shares with rights to dividends 
that are forfeitable
 
74  
57  
41 
Net income allocated to common shareholders for diluted EPS
$ 
11,532 $ 
7,907 $ 
13,741 
Weighted-average common shares outstanding applicable to basic EPS (in millions)
$ 
1,901.4 $ 
1,930.1 $ 
1,946.7 
Effect of dilutive securities(3)
Employee plans
 
38.7  
25.7  
17.6 
Adjusted weighted-average common shares outstanding applicable to diluted EPS (in millions)
 
1,940.1  
1,955.8  
1,964.3 
Diluted earnings per share
Income from continuing operations
$ 
5.95 $ 
4.04 $ 
7.11 
Discontinued operations
 
—  
—  
(0.12) 
Net income per share—diluted(2)
$ 
5.94 $ 
4.04 $ 
7.00 
(1)
Other relevant items in 2024 include issuance costs of $11 million, $5 million, $8 million and $12 million related to the redemption of preferred stock series M, U, 
D and the remaining redemption of preferred stock series J, respectively, and a benefit of $14 million related to the reversal in 2024 of the 1% excise tax on 
preferred stock redemptions during 2023 due to the IRS final regulations issued in June 2024. The issuance costs were reclassified from Additional paid-in capital 
to Retained earnings upon redemption of the preferred stock. See Note 22. The total for this line also includes dividends and undistributed earnings ($148 million 
combined for 2024) allocated to employee restricted and deferred shares with rights to dividends. 
(2)
Due to rounding, earnings per share on continuing operations and discontinued operations may not sum to earnings per share on net income.
(3)
During 2024, 2023 and 2022, there were no weighted-average options outstanding. 
198

12.  SECURITIES BORROWED, LOANED AND 
SUBJECT TO REPURCHASE AGREEMENTS
Securities borrowed and purchased under agreements to 
resell, at their respective carrying values, consisted of the 
following:
December 31,
In millions of dollars
2024
2023
Securities purchased under 
agreements to resell
$ 
192,950 $ 
267,319 
Securities borrowed
 
81,115  
78,408 
Total, net(1)
$ 
274,065 $ 
345,727 
Allowance for credit losses on 
securities purchased and 
borrowed(2)
 
(3)  
(27) 
Total, net of allowance
$ 
274,062 $ 
345,700 
Securities loaned and sold under agreements to 
repurchase, at their respective carrying values, consisted of 
the following:
December 31,
In millions of dollars
2024
2023
Securities sold under agreements 
to repurchase
$ 
239,767 $ 
264,958 
Securities loaned
 
14,988  
13,149 
Total, net(1)
$ 
254,755 $ 
278,107 
(1)  The above tables do not include securities-for-securities lending 
transactions of $5.2 billion and $4.3 billion at December 31, 2024 and 
2023, respectively, where the Company acts as lender and receives 
securities that can be sold or pledged as collateral. In these transactions, 
the Company recognizes the securities received at fair value within 
Other assets and the obligation to return those securities as a liability 
within Brokerage payables. 
(2) 
See Note 16.
The resale and repurchase agreements represent 
collateralized financing transactions. Citi executes these 
transactions primarily through its broker-dealer subsidiaries to 
facilitate customer matched-book activity and to efficiently 
fund a portion of Citi’s trading inventory. Transactions 
executed by Citi’s bank subsidiaries primarily facilitate 
customer financing activity.
To maintain reliable funding under a wide range of 
market conditions, including under periods of stress, Citi 
manages these activities by taking into consideration the 
quality of the underlying collateral and stipulating financing 
tenor. Citi manages the risks in its collateralized financing 
transactions by conducting daily stress tests to account for 
changes in capacity, tenors, haircut, collateral profile and 
client actions. In addition, Citi maintains counterparty 
diversification by establishing concentration triggers and 
assessing counterparty reliability and stability under stress.
The Company’s policy is to take possession of the 
underlying collateral, monitor its market value relative to the 
amounts due under the agreements and, when necessary, 
require prompt transfer of additional collateral in order to 
maintain contractual margin protection. For resale and 
repurchase agreements, when necessary, the Company posts 
additional collateral in order to maintain contractual margin 
protection. 
Collateral typically consists of government and 
government-agency securities, corporate and municipal bonds, 
equities and mortgage- and other asset-backed securities.
The resale and repurchase agreements are generally 
documented under industry standard agreements that allow the 
prompt close-out of all transactions (including the liquidation 
of securities held) and the offsetting of obligations to return 
cash or securities by the non-defaulting party, following a 
payment default or other type of default under the relevant 
master agreement. Events of default generally include 
(i) failure to deliver cash or securities as required under the 
transaction, (ii) failure to provide or return cash or securities 
as used for margining purposes, (iii) breach of representation, 
(iv) cross-default to another transaction entered into among the 
parties, or, in some cases, their affiliates, and (v) a repudiation 
of obligations under the agreement. The counterparty that 
receives the securities in these transactions is generally 
unrestricted in its use of the securities, with the exception of 
transactions executed on a tri-party basis, where the collateral 
is maintained by a custodian and operational limitations may 
restrict its use of the securities.
A substantial portion of the resale and repurchase 
agreements is recorded at fair value as the Company elected 
the fair value option, as described in Notes 26 and 27. The 
remaining portion is carried at the amount of cash initially 
advanced or received, plus accrued interest, as specified in the 
respective agreements.
The securities borrowing and lending agreements also 
represent collateralized financing transactions similar to the 
resale and repurchase agreements. Collateral typically consists 
of government and government-agency securities and 
corporate debt and equity securities.
Similar to the resale and repurchase agreements, securities 
borrowing and lending agreements are generally documented 
under industry standard agreements that allow the prompt 
close-out of all transactions (including the liquidation of 
securities held) and the offsetting of obligations to return cash 
or securities by the non-defaulting party, following a payment 
default or other default by the other party under the relevant 
master agreement. Events of default and rights to use 
securities under the securities borrowing and lending 
agreements are similar to the resale and repurchase agreements 
referenced above.
A substantial portion of securities borrowing and lending 
agreements is recorded at the amount of cash advanced or 
received. The remaining portion is recorded at fair value as the 
Company elected the fair value option for certain securities 
borrowed and loaned portfolios, as described in Note 27. With 
respect to securities loaned, the Company receives cash 
collateral in an amount generally in excess of the market value 
of the securities loaned. The Company monitors the market 
value of securities borrowed and securities loaned on a daily 
basis and posts or obtains additional collateral in order to 
maintain contractual margin protection.
The enforceability of offsetting rights incorporated in the 
master netting agreements for resale and repurchase 
agreements, and securities borrowing and lending agreements, 
199

is evidenced to the extent that (i) a supportive legal opinion 
has been obtained from counsel of recognized standing that 
provides the requisite level of certainty regarding the 
enforceability of these agreements and (ii) the exercise of 
rights by the non-defaulting party to terminate and close out 
transactions on a net basis under these agreements will not be 
stayed or avoided under applicable law upon an event of 
default, including bankruptcy, insolvency or similar 
proceeding.
A legal opinion may not have been sought or obtained for 
certain jurisdictions where local law is silent or sufficiently 
ambiguous to determine the enforceability of offsetting rights 
or where adverse case law or conflicting regulation may cast 
doubt on the enforceability of such rights. In some 
jurisdictions and for some counterparty types, the insolvency 
law for a particular counterparty type may be nonexistent or 
unclear as overlapping regimes may exist. For example, this 
may be the case for certain sovereigns, municipalities, central 
banks and U.S. pension plans.
The following tables present the gross and net resale and 
repurchase agreements and securities borrowing and lending 
agreements and the related offsetting amounts permitted under 
ASC 210-20-45. The tables also include amounts related to 
financial instruments that are not permitted to be offset under 
ASC 210-20-45, but would be eligible for offsetting to the 
extent that an event of default has occurred and a legal opinion 
supporting enforceability of the offsetting rights has been 
obtained. Remaining exposures continue to be secured by 
financial collateral, but the Company may not have sought or 
been able to obtain a legal opinion evidencing enforceability 
of the offsetting right.
 
As of December 31, 2024
In millions of dollars
Gross amounts
of recognized
assets
Gross amounts
offset on the
Consolidated
Balance Sheet(1)
Net amounts of
assets included on
the Consolidated
Balance Sheet
Amounts not offset on the
Consolidated Balance
Sheet but eligible for 
offsetting upon
counterparty default(2)
Net
amounts(3)
Securities purchased under agreements to 
resell
$ 
516,722 $ 
323,772 $ 
192,950 $ 
186,121 $ 
6,829 
Securities borrowed
 
100,442  
19,327  
81,115  
22,228  
58,887 
Total
$ 
617,164 $ 
343,099 $ 
274,065 $ 
208,349 $ 
65,716 
In millions of dollars
Gross amounts
of recognized
liabilities
Gross amounts
offset on the
Consolidated
Balance Sheet(1)
Net amounts of
liabilities included on
the Consolidated
Balance Sheet
Amounts not offset on the
Consolidated Balance
Sheet but eligible for
offsetting upon
counterparty default(2)
Net
amounts(3)
Securities sold under agreements to 
repurchase
$ 
563,539 $ 
323,772 $ 
239,767 $ 
193,714 $ 
46,053 
Securities loaned
 
34,315  
19,327  
14,988  
12,317  
2,671 
Total
$ 
597,854 $ 
343,099 $ 
254,755 $ 
206,031 $ 
48,724 
 
As of December 31, 2023
In millions of dollars
Gross amounts
of recognized
assets
Gross amounts
offset on the
Consolidated
Balance Sheet(1)
Net amounts of
assets included on
the Consolidated
Balance Sheet
Amounts not offset on the
Consolidated Balance
Sheet but eligible for
offsetting upon
counterparty default(2)
Net
amounts(3)
Securities purchased under agreements to 
resell
$ 
515,533 $ 
248,214 $ 
267,319 $ 
244,783 $ 
22,536 
Securities borrowed
 
97,881  
19,473  
78,408  
25,433  
52,975 
Total
$ 
613,414 $ 
267,687 $ 
345,727 $ 
270,216 $ 
75,511 
In millions of dollars
Gross amounts
of recognized
liabilities
Gross amounts
offset on the
Consolidated
Balance Sheet(1)
Net amounts of
liabilities included on
the Consolidated
Balance Sheet
Amounts not offset on the
Consolidated Balance
Sheet but eligible for
offsetting upon
counterparty default(2)
Net
amounts(3)
Securities sold under agreements to 
repurchase
$ 
513,172 $ 
248,214 $ 
264,958 $ 
181,794 $ 
83,164 
Securities loaned
 
32,622  
19,473  
13,149  
2,441  
10,708 
Total
$ 
545,794 $ 
267,687 $ 
278,107 $ 
184,235 $ 
93,872 
(1)
Includes financial instruments subject to enforceable master netting agreements that are permitted to be offset under ASC 210-20-45.
(2)
Includes financial instruments subject to enforceable master netting agreements that are not permitted to be offset under ASC 210-20-45, but would be eligible for 
offsetting to the extent that an event of default has occurred and a legal opinion supporting enforceability of the offsetting right has been obtained.
200

(3)
Remaining exposures continue to be secured by financial collateral, but the Company may not have sought or been able to obtain a legal opinion evidencing 
enforceability of the offsetting right.
The following tables present the gross amounts of liabilities associated with repurchase agreements and securities lending agreements 
by remaining contractual maturity:
As of December 31, 2024
In millions of dollars
Open and 
overnight
Up to 30 days
31–90 days
Greater than 
90 days
Total
Securities sold under agreements to repurchase
$ 
299,527 $ 
154,036 $ 
46,635 $ 
63,341 $ 
563,539 
Securities loaned
 
25,898  
213  
1,007  
7,197  
34,315 
Total
$ 
325,425 $ 
154,249 $ 
47,642 $ 
70,538 $ 
597,854 
As of December 31, 2023
In millions of dollars
Open and 
overnight
Up to 30 days
31–90 days
Greater than 
90 days
Total
Securities sold under agreements to repurchase
$ 
289,907 $ 
134,870 $ 
35,639 $ 
52,756 $ 
513,172 
Securities loaned
 
24,997  
—  
1,270  
6,355  
32,622 
Total
$ 
314,904 $ 
134,870 $ 
36,909 $ 
59,111 $ 
545,794 
The following tables present the gross amounts of liabilities associated with repurchase agreements and securities lending agreements 
by class of underlying collateral:
As of December 31, 2024
In millions of dollars
Repurchase 
agreements
Securities lending 
agreements
Total
U.S. Treasury and federal agency securities
$ 
324,233 $ 
40 $ 
324,273 
State and municipal securities
 
183  
—  
183 
Foreign government securities
 
132,123  
1,069  
133,192 
Corporate bonds
 
17,467  
330  
17,797 
Equity securities
 
18,498  
32,837  
51,335 
Mortgage-backed securities
 
65,279  
—  
65,279 
Asset-backed securities
 
2,609  
23  
2,632 
Other
 
3,147  
16  
3,163 
Total
$ 
563,539 $ 
34,315 $ 
597,854 
As of December 31, 2023
In millions of dollars
Repurchase 
agreements
Securities lending 
agreements
Total
U.S. Treasury and federal agency securities
$ 
223,343 $ 
461 $ 
223,804 
State and municipal securities
 
447  
2  
449 
Foreign government securities
 
174,661  
118  
174,779 
Corporate bonds
 
12,403  
195  
12,598 
Equity securities
 
5,853  
31,574  
37,427 
Mortgage-backed securities
 
85,014  
21  
85,035 
Asset-backed securities
 
3,032  
178  
3,210 
Other
 
8,419  
73  
8,492 
Total
$ 
513,172 $ 
32,622 $ 
545,794 
201

   13.  BROKERAGE RECEIVABLES AND BROKERAGE 
PAYABLES
The Company has receivables and payables for financial 
instruments sold to and purchased from brokers, dealers and 
customers, which arise in the ordinary course of business. Citi 
is exposed to risk of loss from the inability of brokers, dealers 
or customers to pay for purchases or to deliver the financial 
instruments sold, in which case Citi would have to sell or 
purchase the financial instruments at prevailing market prices. 
Credit risk is reduced to the extent that an exchange or 
clearing organization acts as a counterparty to the transaction 
and replaces the broker, dealer or customer in question.
Citi seeks to protect itself from the risks associated with 
customer activities by requiring customers to maintain margin 
collateral in compliance with regulatory and internal 
guidelines. Margin levels are monitored daily, and customers 
deposit additional collateral as required. Where customers 
cannot meet collateral requirements, Citi may liquidate 
sufficient underlying financial instruments to bring the 
customer into compliance with the required margin level.
Exposure to credit risk is impacted by market volatility, 
which may impair the ability of clients to satisfy their 
obligations to Citi. Credit limits are established and closely 
monitored for customers and for brokers and dealers engaged 
in forwards, futures and other transactions deemed to be credit 
sensitive. 
Brokerage receivables and Brokerage payables consisted 
of the following:
December 31,
In millions of dollars
2024
2023
Receivables from customers
$ 
18,512 $ 
15,986 
Receivables from brokers, 
dealers and clearing 
organizations
 
32,329  
37,929 
Total brokerage receivables(1)
$ 
50,841 $ 
53,915 
Payables to customers
$ 
51,993 $ 
49,206 
Payables to brokers, dealers and 
clearing organizations
 
14,608  
14,333 
Total brokerage payables(1)
$ 
66,601 $ 
63,539 
(1)  Includes brokerage receivables and payables recorded by Citi broker-
dealer entities that are accounted for in accordance with the AICPA 
Accounting Guide for Brokers and Dealers in Securities as codified in 
ASC 940-320.
202

14.  INVESTMENTS
The following table presents Citi’s investments by category:
December 31,
In millions of dollars
2024
2023
Debt securities available-for-sale (AFS)
$ 
226,876 $ 
256,936 
Debt securities held-to-maturity (HTM)(1)
 
242,382  
254,247 
Marketable equity securities carried at fair value(2)
 
151  
258 
Non-marketable equity securities carried at fair value(2)(3)
 
427  
508 
Non-marketable equity securities measured using the measurement alternative(4)
 
1,574  
1,639 
Non-marketable equity securities carried at cost(5)
 
5,247  
5,497 
Total investments(6)
$ 
476,657 $ 
519,085 
(1)
Carried at adjusted amortized cost basis, net of any ACL.
(2)
Unrealized gains and losses are recognized in earnings.
(3)
Includes $23 million and $25 million of investments in funds for which the fair values are estimated using the net asset value of the Company’s ownership interest 
in the funds at December 31, 2024 and 2023, respectively.
(4)
Impairment losses and adjustments to the carrying value as a result of observable price changes are recognized in earnings. See “Non-Marketable Equity 
Securities Not Carried at Fair Value” below.
(5)
Represents shares issued by the Federal Reserve Bank, Federal Home Loan Banks and certain exchanges of which Citigroup is a member.
(6)
Not included in the balances above is approximately $2 billion of accrued interest receivable at December 31, 2024 and 2023, which is included in Other assets on 
the Consolidated Balance Sheet. The Company does not recognize an allowance for credit losses on accrued interest receivable for AFS and HTM debt securities, 
consistent with its non-accrual policy, which results in timely write-off of accrued interest. The Company did not reverse through interest income any accrued 
interest receivables for the years ended December 31, 2024 and 2023.
The following table presents interest and dividend income on investments:
In millions of dollars
2024
2023
2022
Taxable interest
$ 
17,978 $ 
17,654 $ 
10,643 
Interest exempt from U.S. federal income tax
 
317  
334  
348 
Dividend income
 
367  
312  
223 
Total interest and dividend income on investments
$ 
18,662 $ 
18,300 $ 
11,214 
The following table presents realized gains and losses on the sales of investments, which exclude impairment losses:
In millions of dollars
2024
2023
2022
Gross realized investment gains
$ 
533 $ 
324 $ 
323 
Gross realized investment losses
 
(205)  
(136)  
(256) 
Net realized gains on sales of investments
$ 
328 $ 
188 $ 
67 
203

Debt Securities Available-for-Sale
The amortized cost and fair value of AFS debt securities were as follows:
 
December 31, 2024
December 31, 2023
In millions of dollars
Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Allowance 
for credit 
losses
Fair
value
Amortized
cost
Gross
unrealized
gains
Gross
unrealized
losses
Allowance 
for credit 
losses
Fair
value
Debt securities AFS
 
 
 
 
 
 
 
 
Mortgage-backed 
securities(1)
 
 
 
 
 
 
 
 
U.S. government-
sponsored agency 
guaranteed(2)(3)
$ 
30,208 $ 
40 $ 
942 $ 
— $ 29,306 $ 30,279 $ 
170 $ 
734 $ 
— $ 29,715 
Residential
 
626  
—  
2  
—  
624  
426  
—  
3  
—  
423 
Commercial
 
1  
—  
—  
—  
1  
1  
—  
—  
—  
1 
Total mortgage-backed 
securities
$ 
30,835 $ 
40 $ 
944 $ 
— $ 29,931 $ 30,706 $ 
170 $ 
737 $ 
— $ 30,139 
U.S. Treasury and 
federal agency 
securities
U.S. Treasury
$ 
52,630 $ 
13 $ 
264 $ 
— $ 52,379 $ 81,684 $ 
59 $ 
1,382 $ 
— $ 80,361 
Total U.S. Treasury 
and federal agency 
securities
$ 
52,630 $ 
13 $ 
264 $ 
— $ 52,379 $ 81,684 $ 
59 $ 
1,382 $ 
— $ 80,361 
State and municipal
$ 
1,749 $ 
12 $ 
103 $ 
— $ 
1,658 $ 
2,204 $ 
18 $ 
91 $ 
— $ 
2,131 
Foreign government
 
134,002  
444  
1,087  
—  133,359  132,045  
528  
1,375  
—  131,198 
Corporate
 
4,923  
19  
122  
6  
4,814  
5,610  
18  
208  
8  
5,412 
Asset-backed 
securities(1)
 
856  
3  
11  
—  
848  
921  
17  
—  
—  
938 
Other debt securities
 
3,887  
1  
1  
—  
3,887  
6,754  
4  
1  
—  
6,757 
Total debt securities 
AFS
$ 228,882 $ 
532 $ 
2,532 $ 
6 $ 226,876 $ 259,924 $ 
814 $ 
3,794 $ 
8 $ 256,936 
(1)
The Company invests in mortgage- and asset-backed securities, which are typically issued by VIEs through securitization transactions. The Company’s maximum 
exposure to loss from these VIEs is equal to the carrying amount of the securities, which is reflected in the table above. See Note 23 for mortgage- and asset-
backed securitizations in which the Company has other involvement.
(2)
In January 2023, Citi adopted ASU 2022-01. Upon adoption, Citi transferred $3.3 billion of mortgage-backed securities from HTM classification to AFS 
classification as allowed under the ASU. At the time of transfer, the securities were in an unrealized gain position of $0.1 billion, which was recorded in AOCI 
upon transfer. See Note 1. 
(3)
Amortized cost includes unallocated portfolio-layer cumulative basis adjustments of $(0.2) billion as of December 31, 2024. Gross unrealized gains and gross 
unrealized (losses) on mortgage-backed securities excluding the effect of unallocated portfolio-layer hedges cumulative basis adjustments were $35 million and 
$(1,129) million, respectively, as of December 31, 2024.
At December 31, 2024, the amortized cost of AFS debt 
securities for those in a loss position exceeded their fair value 
by $2,532 million. Of the $2,532 million, $1,037 million 
represented unrealized losses on AFS debt securities that have 
been in a gross unrealized loss position for less than a year 
and, of these, 67% were rated investment grade; and 
$1,495 million represented unrealized losses on AFS debt 
securities that have been in a gross unrealized loss position for 
a year or more and, of these, 91% were rated investment 
grade. Of the $1,495 million, $688 million represents 
mortgage-backed securities.
204

The following table presents the fair value of AFS debt securities that have been in an unrealized loss position:
 
Less than 12 months
12 months or longer
Total
In millions of dollars
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
Fair
value
Gross
unrealized
losses
December 31, 2024
 
 
 
 
 
 
Debt securities AFS
 
 
 
 
 
 
Mortgage-backed securities
 
 
 
 
 
 
U.S. government-sponsored agency guaranteed
$ 16,690 $ 
255 $ 
8,484 $ 
687 $ 25,174 $ 
942 
Residential
 
375  
1  
216  
1  
591  
2 
Commercial
 
—  
—  
1  
—  
1  
— 
Total mortgage-backed securities
$ 17,065 $ 
256 $ 
8,701 $ 
688 $ 25,766 $ 
944 
U.S. Treasury and federal agency securities
 
 
 
 
U.S. Treasury
$ 13,660 $ 
166 $ 
1,710 $ 
98 $ 15,370 $ 
264 
Total U.S. Treasury and federal agency securities
$ 13,660 $ 
166 $ 
1,710 $ 
98 $ 15,370 $ 
264 
State and municipal
$ 
855 $ 
72 $ 
335 $ 
31 $ 
1,190 $ 
103 
Foreign government
 
49,384  
487  
19,719  
600  
69,103  
1,087 
Corporate
 
455  
45  
2,444  
77  
2,899  
122 
Asset-backed securities
 
388  
11  
—  
—  
388  
11 
Other debt securities
 
1,098  
—  
939  
1  
2,037  
1 
Total debt securities AFS
$ 82,905 $ 
1,037 $ 33,848 $ 
1,495 $ 116,753 $ 
2,532 
December 31, 2023
 
 
 
 
 
 
Debt securities AFS
 
 
 
 
 
 
Mortgage-backed securities
 
 
 
 
 
 
U.S. government-sponsored agency guaranteed
$ 
8,602 $ 
86 $ 
9,734 $ 
648 $ 18,336 $ 
734 
Residential
 
352  
1  
34  
2  
386  
3 
Commercial
 
—  
—  
—  
—  
—  
— 
Total mortgage-backed securities
$ 
8,954 $ 
87 $ 
9,768 $ 
650 $ 18,722 $ 
737 
U.S. Treasury and federal agency securities
U.S. Treasury
$ 11,851 $ 
113 $ 57,669 $ 
1,269 $ 69,520 $ 
1,382 
Total U.S. Treasury and federal agency securities
$ 11,851 $ 
113 $ 57,669 $ 
1,269 $ 69,520 $ 
1,382 
State and municipal
$ 
906 $ 
17 $ 
324 $ 
74 $ 
1,230 $ 
91 
Foreign government
 
42,250  
540  
29,176  
835  
71,426  
1,375 
Corporate
 
2,319  
103  
1,619  
105  
3,938  
208 
Asset-backed securities
 
154  
—  
16  
—  
170  
— 
Other debt securities
 
1,864  
1  
228  
—  
2,092  
1 
Total debt securities AFS
$ 68,298 $ 
861 $ 98,800 $ 
2,933 $ 167,098 $ 
3,794 
205

The following table presents the amortized cost and fair value of AFS debt securities by contractual maturity dates:
 
December 31, 2024
In millions of dollars
Amortized
cost
Fair 
value
Weighted- 
average yield(1)
Mortgage-backed securities(2)
 
 
Due within 1 year
$ 
19 $ 
19 
 2.60 %
After 1 but within 5 years
 
880  
869 
 4.05 
After 5 but within 10 years
 
556  
526 
 3.95 
After 10 years
 
29,573  
28,517 
 4.58 
Total(3)
$ 
31,028 $ 
29,931 
 4.55 %
U.S. Treasury and federal agency securities
 
 
Due within 1 year
$ 
30,956 $ 
30,924 
 1.91 %
After 1 but within 5 years
 
21,474  
21,280 
 3.14 
After 5 but within 10 years
 
200  
175 
 3.63 
After 10 years
 
—  
— 
 — 
Total
$ 
52,630 $ 
52,379 
 2.42 %
State and municipal
 
 
Due within 1 year
$ 
12 $ 
12 
 1.75 %
After 1 but within 5 years
 
131  
126 
 3.68 
After 5 but within 10 years
 
399  
387 
 3.70 
After 10 years
 
1,207  
1,133 
 3.99 
Total
$ 
1,749 $ 
1,658 
 3.89 %
Foreign government
 
 
Due within 1 year
$ 
58,930 $ 
58,958 
 4.73 %
After 1 but within 5 years
 
69,775  
69,297 
 5.17 
After 5 but within 10 years
 
4,770  
4,670 
 4.50 
After 10 years
 
527  
434 
 4.85 
Total
$ 
134,002 $ 
133,359 
 4.95 %
All other(4)
 
 
Due within 1 year
$ 
5,122 $ 
5,110 
 2.55 %
After 1 but within 5 years
 
3,731  
3,657 
 3.31 
After 5 but within 10 years
 
741  
743 
 2.18 
After 10 years
 
72  
39 
 1.84 
Total
$ 
9,666 $ 
9,549 
 2.81 %
Total debt securities AFS(3)
$ 
229,075 $ 
226,876 
 4.22 %
(1)
Weighted-average yields are weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of 
premiums and accretion of discounts and excludes the effects of any related hedging derivatives.
(2)
Includes mortgage-backed securities of U.S. government-sponsored agencies. The Company invests in mortgage- and asset-backed securities, which are typically 
issued by VIEs through securitization transactions. See Note 23 for additional information about mortgage- and asset-backed securitizations in which the 
Company has other involvement.
(3)
Amortized cost excludes unallocated portfolio-layer cumulative basis adjustments of $(0.2) billion as of December 31, 2024.
(4)
Includes corporate, asset-backed and other debt securities.
206

Debt Securities Held-to-Maturity
The carrying value and fair value of debt securities HTM were as follows:
In millions of dollars
Amortized 
cost, net(1)
Gross
unrealized
gains
Gross
unrealized
losses
Fair
value
December 31, 2024
 
 
 
 
Debt securities HTM
 
 
 
 
Mortgage-backed securities(2)
 
 
 
 
U.S. government-sponsored agency guaranteed(3)
$ 
72,542 $ 
— $ 
10,291 $ 
62,251 
Non-U.S. residential
 
—  
—  
—  
— 
Commercial
 
1,247  
12  
151  
1,108 
Total mortgage-backed securities
$ 
73,789 $ 
12 $ 
10,442 $ 
63,359 
U.S. Treasury securities
$ 
126,142 $ 
— $ 
6,934 $ 
119,208 
State and municipal
 
8,903  
27  
668  
8,262 
Foreign government
 
988  
3  
—  
991 
Asset-backed securities(2)
 
32,560  
91  
61  
32,590 
Total debt securities HTM, net
$ 
242,382 $ 
133 $ 
18,105 $ 
224,410 
December 31, 2023
 
 
 
 
Debt securities HTM
 
 
 
 
Mortgage-backed securities(2)
 
 
 
 
U.S. government-sponsored agency guaranteed
$ 
79,689 $ 
7 $ 
8,603 $ 
71,093 
Non-U.S. residential
 
198  
—  
—  
198 
Commercial
 
1,146  
2  
156  
992 
Total mortgage-backed securities
$ 
81,033 $ 
9 $ 
8,759 $ 
72,283 
U.S. Treasury securities
$ 
131,776 $ 
— $ 
9,908 $ 
121,868 
State and municipal
 
9,182  
73  
477  
8,778 
Foreign government
 
2,210  
—  
58  
2,152 
Asset-backed securities(2)
 
30,046  
9  
135  
29,920 
Total debt securities HTM, net
$ 
254,247 $ 
91 $ 
19,337 $ 
235,001 
(1)
Amortized cost is reported net of ACL of $137 million and $95 million at December 31, 2024 and 2023, respectively.
(2)
The Company invests in mortgage- and asset-backed securities. These securitizations are generally considered VIEs. The Company’s maximum exposure to loss 
from these VIEs is equal to the carrying amount of the securities, which is reflected in the table above. See Note 23 for mortgage- and asset-backed securitizations 
in which the Company has other involvement.
(3)
In January 2023, Citi adopted ASU 2022-01. Upon adoption, Citi transferred $3.3 billion (amortized cost) of mortgage-backed securities from HTM classification 
to AFS classification as allowed under the ASU. At the time of transfer, the securities were in an unrealized gain position of $0.1 billion, which was recorded in 
AOCI upon transfer. See Note 1.
The Company has the positive intent and ability to hold 
these securities to maturity or, where applicable, until the 
exercise of any issuer call option, absent any unforeseen 
significant changes in circumstances, including deterioration 
in credit or changes in regulatory capital requirements.
The net unrealized losses classified in AOCI for HTM 
debt securities primarily relate to debt securities previously 
classified as AFS that were transferred to HTM, and include 
any cumulative fair value hedge adjustments. The net 
unrealized loss amount also includes any non-credit-related 
changes in fair value of HTM debt securities that have 
suffered credit impairment recorded in earnings. The AOCI 
balance related to HTM debt securities is amortized as an 
adjustment of yield, in a manner consistent with the accretion 
of any difference between the carrying value at the transfer 
date and par value of the same debt securities. 
207

The following table presents the carrying value and fair value of HTM debt securities by contractual maturity dates:
 
December 31, 2024
In millions of dollars
Amortized
cost(1)
Fair
value
Weighted- 
average yield(2)
Mortgage-backed securities
 
 
Due within 1 year
$ 
68 $ 
68 
 5.53 %
After 1 but within 5 years
 
1,127  
1,075 
 3.24 
After 5 but within 10 years
 
1,168  
1,075 
 2.73 
After 10 years
 
71,426  
61,141 
 2.89 
Total
$ 
73,789 $ 
63,359 
 2.90 %
U.S. Treasury securities
Due within 1 year
$ 
36,665 $ 
36,296 
 0.94 %
After 1 but within 5 years
 
89,477  
82,912 
 1.16 
After 5 but within 10 years
 
—  
— 
 — 
After 10 years
 
—  
— 
 — 
Total
$ 
126,142 $ 
119,208 
 1.10 %
State and municipal
 
 
Due within 1 year
$ 
32 $ 
31 
 2.73 %
After 1 but within 5 years
 
162  
162 
 3.89 
After 5 but within 10 years
 
1,923  
1,810 
 2.87 
After 10 years
 
6,786  
6,259 
 3.40 
Total
$ 
8,903 $ 
8,262 
 3.29 %
Foreign government
 
 
Due within 1 year
$ 
328 $ 
327 
 9.95 %
After 1 but within 5 years
 
660  
664 
 9.80 
After 5 but within 10 years
 
—  
— 
 — 
After 10 years
 
—  
— 
 — 
Total
$ 
988 $ 
991 
 9.86 %
All other(3)
 
 
Due within 1 year
$ 
— $ 
— 
 — %
After 1 but within 5 years
 
—  
— 
 — 
After 5 but within 10 years
 
13,040  
13,058 
 6.07 
After 10 years
 
19,520  
19,532 
 5.97 
Total
$ 
32,560 $ 
32,590 
 6.01 %
Total debt securities HTM
$ 
242,382 $ 
224,410 
 2.38 %
(1)
Amortized cost is reported net of ACL of $137 million at December 31, 2024.
(2)
Weighted-average yields are weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of 
premiums and accretion of discounts and excludes the effects of any related hedging derivatives.
(3)
Includes corporate and asset-backed securities.
HTM Debt Securities Delinquency and Non-Accrual
Details
Citi did not have any HTM debt securities that were 
delinquent or on non-accrual status at December 31, 2024 and 
2023.
There were no purchased credit-deteriorated HTM debt 
securities held by the Company as of December 31, 2024 and 
2023.
208

Evaluating Investments for Impairment—AFS Debt 
Securities
Overview
The Company conducts periodic reviews of all AFS debt 
securities with unrealized losses to evaluate whether the 
impairment resulted from expected credit losses or from other 
factors and to evaluate the Company’s intent to sell such 
securities.
An AFS debt security is impaired when the current fair 
value of an individual AFS debt security is less than its 
amortized cost basis.
The Company recognizes the entire difference between 
amortized cost basis and fair value in earnings for impaired 
AFS debt securities that Citi has an intent to sell or for which 
Citi believes it will more-likely-than-not be required to sell 
prior to recovery of the amortized cost basis. However, for 
those AFS debt securities that the Company does not intend to 
sell and is not likely to be required to sell, only the credit-
related impairment is recognized in earnings by recording an 
allowance for credit losses. Any remaining fair value decline 
for such securities is recorded in AOCI. The Company does 
not consider the length of time that the fair value of a security 
is below its amortized cost when determining if a credit loss 
exists.
For AFS debt securities, credit losses exist where Citi 
does not expect to receive contractual principal and interest 
cash flows sufficient to recover the entire amortized cost basis 
of a security. The allowance for credit losses is limited to the 
amount by which the AFS debt security’s amortized cost basis 
exceeds its fair value. The allowance is increased or decreased 
if credit conditions subsequently worsen or improve. Reversals 
of credit losses are recognized in earnings.
The Company’s review for impairment of AFS debt 
securities generally entails:
•
identification and evaluation of impaired investments;
•
consideration of evidential matter, including an evaluation 
of factors or triggers that could cause individual positions 
to qualify as credit impaired and those that would not 
support credit impairment; and
•
documentation of the results of these analyses, as required 
under business policies.
The sections below describe the Company’s process for 
identifying expected credit impairments for debt security types 
that have the most significant unrealized losses as of 
December 31, 2024.
Agency Mortgage-Backed Securities
Citi records no allowances for credit losses on U.S. 
government-agency-guaranteed mortgage-backed securities, 
because the Company expects to incur no credit losses in the 
event of default due to a history of incurring no credit losses 
and due to the nature of the counterparties.
State and Municipal Securities
The process for estimating credit losses in Citigroup’s AFS 
state and municipal bonds is primarily based on a credit 
analysis that incorporates third-party credit ratings. Citi 
monitors the bond issuers and any insurers providing default 
protection in the form of financial guarantee insurance. The 
average external credit rating, disregarding any insurance, is 
Aa2/AA. In the event of an external rating downgrade or other 
indicator of credit impairment (i.e., based on instrument-
specific estimates of cash flows or probability of issuer 
default), the subject bond is specifically reviewed for adverse 
changes in the amount or timing of expected contractual 
principal and interest payments.
For AFS state and municipal bonds with unrealized losses 
that Citi plans to sell or would more-likely-than-not be 
required to sell prior to recovery of value, the full impairment 
is recognized in earnings. For AFS state and municipal bonds 
where Citi has no intent to sell and it is not more-likely-than-
not that the Company will be required to sell, Citi records an 
allowance for expected credit losses for the amount it expects 
not to collect, capped at the difference between the bond’s 
amortized cost basis and fair value.
Recognition and Measurement of Impairment
The following table presents total impairment on AFS investments recognized in earnings:
Year ended
In millions of dollars
2024
2023
2022
Impairment losses recognized in earnings for debt securities that the Company intends to 
sell, would more-likely-than-not be required to sell or will be subject to an issuer call 
deemed probable of exercise
$ 
323 $ 
188 $ 
360 
209

Allowance for Credit Losses on AFS Debt Securities
The allowance for credit losses on AFS debt securities held 
that the Company does not intend to sell nor will likely be 
required to sell was $6 million and $8 million as of 
December 31, 2024 and 2023, respectively.
Non-Marketable Equity Securities Not Carried at 
Fair Value
Non-marketable equity securities are required to be measured 
at fair value with changes in fair value recognized in earnings 
unless (i) the measurement alternative is elected or (ii) the 
investment represents Federal Reserve Bank and Federal 
Home Loan Bank stock or certain exchange seats that continue 
to be carried at cost. 
The election to measure a non-marketable equity security 
using the measurement alternative is made on an instrument-
by-instrument basis. Under the measurement alternative, an 
equity security is carried at cost plus or minus changes 
resulting from observable prices in orderly transactions for the 
identical or a similar investment of the same issuer. The 
carrying value of the equity security is adjusted to fair value 
on the date of an observed transaction. Fair value may differ 
from the observed transaction price due to a number of factors, 
including marketability adjustments and differences in rights 
and obligations when the observed transaction is not for the 
identical investment held by Citi.
Equity securities under the measurement alternative, 
which are composed of private equity investments, are also 
assessed for impairment. On a quarterly basis, management 
qualitatively assesses whether each equity security under the 
measurement alternative is impaired. Impairment indicators 
that are considered include, but are not limited to, the 
following:
•
a significant deterioration in the earnings performance, 
credit rating, asset quality or business prospects of the 
investee;
•
a significant adverse change in the regulatory, economic 
or technological environment of the investee;
•
a significant adverse change in the general market 
condition of either the geographical area or the industry in 
which the investee operates;
•
a bona fide offer to purchase, an offer by the investee to 
sell or a completed auction process for the same or similar 
investment for an amount less than the carrying amount of 
that investment; and
•
factors that raise significant concerns about the investee’s 
ability to continue as a going concern, such as negative 
cash flows from operations, working capital deficiencies 
or noncompliance with statutory capital requirements or 
debt covenants.
When the qualitative assessment indicates that the equity 
security is impaired, its fair value is determined. If the fair 
value of the investment is less than its carrying value, the 
investment is written down to fair value through earnings.
Below is the carrying value of non-marketable equity 
securities measured using the measurement alternative at 
December 31, 2024 and 2023:
In millions of dollars
December 31, 
2024
December 31, 
2023
Measurement alternative:
Carrying value
$ 
1,574 $ 
1,639 
Below are amounts recognized in earnings and life-to-date 
amounts for non-marketable equity securities measured using 
the measurement alternative:
Year ended December 31,
In millions of dollars
2024
2023
Measurement alternative(1):
Impairment losses
$ 
108 $ 
135 
Downward changes for 
observable prices
 
5  
24 
Upward changes for observable 
prices
 
84  
87 
(1)  See Note 26 for additional information on these nonrecurring fair value 
measurements. 
Life-to-date amounts 
on securities still held
In millions of dollars
December 31, 2024
Measurement alternative:
Impairment losses
$ 
438 
Downward changes for observable prices
 
38 
Upward changes for observable prices
 
1,033 
A similar impairment analysis is performed for non-
marketable equity securities carried at cost. For the years 
ended December 31, 2024 and 2023, there was no impairment 
loss recognized in earnings for non-marketable equity 
securities carried at cost.
Equity Method Investments
Management assesses equity method investments that have 
fair values that are less than their respective carrying values 
for other-than-temporary impairment (OTTI). Fair value is 
measured as price multiplied by quantity if the investee has 
publicly listed securities. If the investee is not publicly listed, 
other methods are used (see Note 26).
For impaired equity method investments that Citi plans to 
sell prior to recovery of value or would more-likely-than-not 
be required to sell, with no expectation that the fair value will 
recover prior to the expected sale date, the full impairment is 
recognized as OTTI in Other revenue regardless of severity 
and duration. The measurement of the OTTI does not include 
partial projected recoveries subsequent to the balance sheet 
date.
210

For impaired equity method investments that management 
does not plan to sell and is not more-likely-than-not to be 
required to sell prior to recovery of value, the evaluation of 
whether an impairment is other-than-temporary is based on 
(i) whether and when an equity method investment will 
recover in value and (ii) whether the investor has the intent 
and ability to hold that investment for a period of time 
sufficient to recover the value. The determination of whether 
the impairment is considered other-than-temporary considers 
the following indicators:
•
the cause of the impairment and the financial condition 
and near-term prospects of the issuer, including any 
specific events that may influence the operations of the 
issuer;
•
the intent and ability to hold the investment for a period of 
time sufficient to allow for any anticipated recovery in 
market value; and
•
the length of time and extent to which fair value has been 
less than the carrying value.
211

15.  LOANS
Citigroup loans are reported in two categories: corporate and 
consumer. These categories are classified primarily according 
to the operating segment, reporting unit and component that 
manage the loans in addition to the nature of the obligor, with 
corporate loans generally made for corporate institutional and 
public sector clients around the world and consumer loans to 
retail and small business customers.
CORPORATE LOANS
Corporate loans represent loans and leases managed by 
Services, Markets, Banking and the Mexico SBMM 
component of All Other—Legacy Franchises. The following 
table presents information by corporate loan type:
In millions of dollars
December 31,
2024
December 31,
2023
In North America offices(1)
 
 
Commercial and industrial
$ 
57,730 $ 
61,008 
Financial institutions
 
41,815  
39,393 
Mortgage and real estate(2)
 
18,411  
17,813 
Installment and other(3)
 
25,529  
23,335 
Lease financing
 
235  
227 
Total
$ 
143,720 $ 
141,776 
In offices outside North America(1)  
Commercial and industrial
$ 
92,856 $ 
93,402 
Financial institutions
 
27,276  
26,143 
Mortgage and real estate(2)
 
8,136  
7,197 
Installment and other(3)
 
25,800  
27,907 
Lease financing
 
40  
48 
Governments and official 
institutions
 
3,630  
3,599 
Total
$ 
157,738 $ 
158,296 
Corporate loans, net of 
unearned income, excluding 
portfolio-layer hedges 
cumulative basis 
adjustments(4)(5)(6)
$ 
301,458 $ 
300,072 
Unallocated portfolio-layer hedges 
cumulative basis adjustments(7)
$ 
(72) $ 
93 
Corporate loans, net of 
unearned income(4)(5)(6)
$ 
301,386 $ 
300,165 
(1)
North America includes the U.S., Canada and Puerto Rico. Mexico is 
included in offices outside North America. The classification between 
offices in North America and outside North America is based on the 
domicile of the booking unit. The difference between the domicile of the 
booking unit and the domicile of the managing unit is not material.
(2)
Loans secured primarily by real estate.
(3)
Installment and other includes loans to SPEs and TTS commercial cards.
(4)
Corporate loans are net of unearned income of ($969) million and ($917) 
million at December 31, 2024 and 2023, respectively. Unearned income 
on corporate loans primarily represents loan origination fees, net of 
certain direct origination costs, that are deferred and recognized as 
Interest income over the lives of the related loans. 
(5)
Not included in the balances above is approximately $2 billion of 
accrued interest receivable at December 31, 2024 and 2023, which is 
included in Other assets on the Consolidated Balance Sheet. 
(6)
Accrued interest receivable considered to be uncollectible is reversed 
through interest income. Amounts reversed were not material for the 
years ended December 31, 2024 and 2023. 
(7)
Represents fair value hedge basis adjustments related to portfolio-layer 
method hedges of mortgage and real estate loans, which are not 
allocated to individual loans in the portfolio. See Note 24.
The Company sold and/or reclassified to held-for-sale 
$5.2 billion and $5.7 billion of corporate loans during the 
years ended December 31, 2024 and 2023, respectively. The 
Company did not have significant purchases of corporate loans 
classified as held-for-investment for the years ended 
December 31, 2024 or 2023.
Delinquency Status
Citi generally does not manage corporate loans on a 
delinquency basis. See Note 1 for Citi’s policies related to 
corporate loans, including its non-accrual policy.
While corporate loans are generally managed based on 
their internally assigned risk rating (see further discussion 
below), the following tables present delinquency information 
by corporate loan type. 
212

Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2024
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial
$ 
183 $ 
35 $ 
218 $ 
542 $ 
147,914 $ 
148,674 
Financial institutions
 
8  
—  
8  
73  
68,297  
68,378 
Mortgage and real estate
 
6  
2  
8  
567  
25,971  
26,546 
Lease financing
 
—  
1  
1  
—  
275  
276 
Other
 
62  
16  
78  
195  
49,552  
49,825 
Loans at fair value
 
7,759 
Total(5)
$ 
259 $ 
54 $ 
313 $ 
1,377 $ 
292,009 $ 
301,458 
Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2023
In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial
$ 
308 $ 
118 $ 
426 $ 
717 $ 
150,308 $ 
151,451 
Financial institutions
 
9  
7  
16  
51  
64,993  
65,060 
Mortgage and real estate
 
66  
3  
69  
868  
24,001  
24,938 
Lease financing
 
—  
—  
—  
—  
275  
275 
Other
 
66  
17  
83  
246  
50,738  
51,067 
Loans at fair value
 
7,281 
Total(5)
$ 
449 $ 
145 $ 
594 $ 
1,882 $ 
290,315 $ 
300,072 
(1)
Corporate loans that are 90 days or more past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is 
contractually due but unpaid.
(2)
Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-
looking assessment of the collectibility of the loan in full, that the payment of interest and/or principal is doubtful.
(3)
Loans less than 30 days past due are presented as current.
(4)
The Total loans column includes loans at fair value, which are not included in the various delinquency columns and, therefore, the tables’ total rows will not cross-
foot. 
(5)
Excludes $(72) million of unallocated portfolio-layer hedges cumulative basis adjustments at December 31, 2024.
Citigroup has a risk management process to monitor, 
evaluate and manage the principal risks associated with its 
corporate loan portfolio. As part of its risk management 
process, Citi assigns numeric risk ratings to its corporate loan 
facilities based on quantitative and qualitative assessments of 
the obligor and facility. These risk ratings are reviewed at least 
annually or more often if material events related to the obligor 
or facility warrant. Factors considered in assigning the risk 
ratings include financial condition of the obligor, qualitative 
assessment of management and strategy, amount and sources 
of repayment, amount and type of collateral and guarantee 
arrangements, amount and type of any contingencies 
associated with the obligor and the obligor’s industry and 
geography.
The obligor risk ratings are defined by ranges of default 
probabilities. The facility risk ratings are defined by ranges of 
loss norms, which are the product of the probability of default 
and the loss given default. The investment-grade rating 
categories are similar to the category BBB-/Baa3 and above as 
defined by S&P and Moody’s. Loans classified according to 
the bank regulatory definitions as special mention, 
substandard, doubtful and loss will have risk ratings within the 
non-investment-grade categories.
213

Corporate Loans Credit Quality Indicators 
 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line 
of credit 
arrangements(2)
December 31,
2024
In millions of dollars
2024
2023
2022
2021
2020
Prior
Investment grade(3)
 
Commercial and industrial(4)
$ 36,039 $ 
8,101 $ 
5,035 $ 
2,492 $ 
1,225 $ 
4,853 $ 
32,862 $ 
90,607 
Financial institutions(4)
 
13,074  
2,136  
1,162  
326  
265  
1,500  
41,415  
59,878 
Mortgage and real estate
 
5,325  
3,927  
3,269  
2,537  
1,460  
1,533  
248  
18,299 
Other(5)
 
5,773  
2,643  
4,036  
822  
1,156  
5,578  
24,623  
44,631 
Total investment grade
$ 60,211 $ 16,807 $ 13,502 $ 
6,177 $ 
4,106 $ 13,464 $ 
99,148 $ 
213,415 
Non-investment grade(3)
 
Accrual
 
Commercial and industrial(4)
$ 24,937 $ 
5,082 $ 
3,576 $ 
1,583 $ 
318 $ 
2,560 $ 
19,468 $ 
57,524 
Financial institutions(4)
 
4,103  
529  
255  
655  
41  
355  
2,489  
8,427 
Mortgage and real estate
 
801  
1,112  
1,936  
1,400  
770  
1,190  
472  
7,681 
Other(5)
 
1,227  
592  
427  
261  
190  
274  
2,304  
5,275 
Non-accrual
Commercial and industrial(4)
 
43  
78  
48  
17  
7  
44  
305  
542 
Financial institutions
 
—  
—  
—  
55  
—  
—  
18  
73 
Mortgage and real estate
 
16  
2  
104  
107  
28  
279  
31  
567 
Other(5)
 
1  
—  
1  
18  
—  
19  
156  
195 
Total non-investment grade
$ 31,128 $ 
7,395 $ 
6,347 $ 
4,096 $ 
1,354 $ 
4,721 $ 
25,243 $ 
80,284 
Loans at fair value(6)
$ 
7,759 
Corporate loans, net of unearned 
income(7)
$ 91,339 $ 24,201 $ 19,849 $ 10,274 $ 
5,460 $ 18,185 $ 
124,391 $ 
301,458 
214

 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line 
of credit 
arrangements(2)
December 31, 
2023
In millions of dollars
2023
2022
2021
2020
2019
Prior
Investment grade(3)
 
Commercial and industrial(4)
$ 47,811 $ 
7,738 $ 
3,641 $ 
2,279 $ 
2,604 $ 
6,907 $ 
34,956 $ 
105,936 
Financial institutions(4)
 
11,002  
2,356  
2,834  
424  
557  
1,847  
36,715  
55,735 
Mortgage and real estate
 
3,628  
4,433  
3,595  
2,544  
1,238  
1,582  
66  
17,086 
Other(5)
 
4,653  
5,781  
1,072  
1,029  
812  
5,302  
29,335  
47,984 
Total investment grade
$ 67,094 $ 20,308 $ 11,142 $ 
6,276 $ 
5,211 $ 15,638 $ 
101,072 $ 
226,741 
Non-investment grade(3)
Accrual
Commercial and industrial(4)
$ 17,570 $ 
4,785 $ 
1,914 $ 
1,359 $ 
732 $ 
2,526 $ 
15,912 $ 
44,798 
Financial institutions(4)
 
4,207  
748  
1,084  
56  
194  
260  
2,725  
9,274 
Mortgage and real estate
 
1,034  
1,234  
1,378  
947  
755  
1,016  
620  
6,984 
Other(5)
 
653  
434  
248  
158  
211  
155  
1,253  
3,112 
Non-accrual
Commercial and industrial
 
53  
46  
84  
35  
45  
93  
361  
717 
Financial institutions(4)
 
—  
—  
—  
—  
—  
—  
51  
51 
Mortgage and real estate
 
118  
233  
8  
38  
110  
308  
53  
868 
Other(5)
 
8  
—  
41  
—  
55  
12  
130  
246 
Total non-investment grade
$ 23,643 $ 
7,480 $ 
4,757 $ 
2,593 $ 
2,102 $ 
4,370 $ 
21,105 $ 
66,050 
Loans at fair value(6)
$ 
7,281 
Corporate loans, net of unearned 
income
$ 90,737 $ 27,788 $ 15,899 $ 
8,869 $ 
7,313 $ 20,008 $ 
122,177 $ 
300,072 
(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)
There were no significant revolving line of credit arrangements that converted to term loans during the year.
(3)
Held-for-investment loans are accounted for on an amortized cost basis.
(4)
Includes certain short-term loans with less than one year in tenor.
(5)
Other includes installment and other, lease financing and loans to government and official institutions. 
(6)
Loans at fair value include loans to commercial and industrial, financial institutions, mortgage and real estate and other.
(7)
Excludes $(72) million of unallocated portfolio-layer hedges cumulative basis adjustments at December 31, 2024.
215

Corporate Gross Credit Losses
The tables below detail gross credit losses recognized during the years ended December 31, 2024 and 2023, by year of loan 
origination:
 
For the year ended December 31, 2024
In millions of dollars
2024
2023
2022
2021
2020
Prior 
Revolving 
line of credit 
arrangement
Total 
Commercial and industrial
$ 
18 $ 
2 $ 
3 $ 
9 $ 
20 $ 
15 $ 
184 $ 
251 
Financial institutions
 
—  
—  
—  
—  
—  
1  
9  
10 
Mortgage and real estate
 
1  
37  
11  
1  
—  
85  
29  
164 
Other(1)
 
1  
— 
 
12  
—  
17  
38  
68 
Total
$ 
20 $ 
39 $ 
14 $ 
22 $ 
20 $ 
118 $ 
260 $ 
493 
 
For the year ended December 31, 2023
In millions of dollars
2023
2022
2021
2020
2019
Prior 
Revolving line 
of credit 
arrangement
Total 
Commercial and industrial
$ 
27 $ 
20 $ 
1 $ 
1 $ 
— $ 
10 $ 
130 $ 
189 
Financial institutions
 
1  
1  
—  
—  
—  
—  
38  
40 
Mortgage and real estate
 
—  
9  
—  
15  
—  
11  
5  
40 
Other(1)
 
—  
—  
—  
—  
—  
—  
59  
59 
Total
$ 
28 $ 
30 $ 
1 $ 
16 $ 
— $ 
21 $ 
232 $ 
328 
(1) 
Other includes installment and other, lease financing and loans to government and official institutions.
Non-Accrual Corporate Loans 
 
December 31, 2024
December 31, 2023
In millions of dollars
Recorded
investment(1)(2)
Related specific
allowance
Recorded
investment(1)(2)
Related specific
allowance
Non-accrual corporate loans with specific allowances
 
 
 
 
Commercial and industrial
$ 
199 $ 
86 $ 
507 $ 
168 
Financial institutions
 
—  
—  
48  
15 
Mortgage and real estate
 
276  
42  
697  
128 
Other
 
185  
174  
185  
51 
Total non-accrual corporate loans with specific allowances $ 
660 $ 
302 $ 
1,437 $ 
362 
Non-accrual corporate loans without specific allowances
 
 
 
 
Commercial and industrial
$ 
343 
$ 
210 
 
Financial institutions
 
73 
 
3 
 
Mortgage and real estate
 
291 
 
171 
 
Lease financing
 
— 
 
— 
 
Other
 
10 
 
61 
 
Total non-accrual corporate loans without specific 
allowances
$ 
717 
N/A $ 
445 
N/A
(1)
Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)
Interest income recognized for the years ended December 31, 2024, 2023 and 2022 was $65 million, $38 million and $66 million, respectively.
N/A  Not applicable
216

Corporate Loan Modifications to Borrowers Experiencing 
Financial Difficulty 
Citi seeks to modify certain corporate loans to borrowers 
experiencing financial difficulty to reduce Citi’s exposure to 
loss, often providing the borrower with an opportunity to work 
through financial difficulties. Each modification is unique to 
the borrower’s individual circumstances. The following tables 
detail corporate loan modifications granted during the year 
ended December 31, 2024 to borrowers experiencing financial 
difficulty by type of modification granted and the financial 
effect of those modifications. Citi defines a corporate loan 
modification to a borrower experiencing financial difficulty as 
a modification of a loan classified as substandard or worse at 
the time of modification.
For the year ended December 31, 2024
In millions of dollars, except for weighted-average 
term extension
Total modifications 
balance at 
December 31, 
2024(1)(2)(3)
Term 
extension
Combination:
Term extension and 
payment delay(4)
Weighted-average 
term extension
(months)
Commercial and industrial
$ 
251 $ 
251 $ 
— 
16
Financial institutions
 
—  
—  
—  
— 
Mortgage and real estate
 
105  
105  
— 
8
Other(5)
 
—  
—  
—  
— 
Total 
$ 
356 $ 
356 $ 
— 
(1)
The above table reflects activity for loans outstanding as of the end of the reporting period. The balances are not significant as a percentage of the total carrying 
values of loans by class of receivable as of December 31, 2024.
(2)
Commitments to lend to borrowers experiencing financial difficulty that were granted modifications totaled $878 million as of December 31, 2024.
(3)
The allowance for corporate loans, including modified loans, is based on the borrower’s overall financial performance. Charge-offs for amounts deemed 
uncollectible may be recorded at the time of the modification or may have already been recorded in prior periods such that no charge-off is required at the time of 
modification.
(4)
Payment delays either for principal or interest payments had an immaterial financial impact. 
(5)
Other includes installment and other, lease financing and loans to government and official institutions.
For the year ended December 31, 2023
In millions of dollars, except for weighted-average 
term extension
Total modifications 
balance at 
December 31, 
2023(1)(2)(3)
Term 
extension
Combination:
Term extension and 
payment delay(4)
Weighted-average 
term extension
(months)
Commercial and industrial
$ 
198 $ 
180 $ 
18 $ 
19 
Financial institutions
 
—  
—  
—  
— 
Mortgage and real estate
 
144 
143
1  
24 
Other(5)
 
—  
—  
—  
— 
Total
$ 
342 $ 
323 $ 
19 $ 
— 
(1)
The above table reflects activity for loans outstanding as of the end of the reporting period. The balances are not significant as a percentage of the total carrying 
values of loans by class of receivable as of December 31, 2023.
(2)
Commitments to lend to borrowers experiencing financial difficulty that were granted modifications totaled $1.2 billion as of December 31, 2023.
(3)
The allowance for corporate loans, including modified loans, is based on the borrower’s overall financial performance. Charge-offs for amounts deemed 
uncollectible may be recorded at the time of the modification or may have already been recorded in prior periods such that no charge-off is required at the time of 
modification.
(4)
Payment delays either for principal or interest payments had an immaterial financial impact. 
(5)
Other includes installment and other, lease financing and loans to government and official institutions.
217

Performance of Modified Corporate Loans
The following table presents the delinquencies of modified corporate loans to borrowers experiencing financial difficulty. It includes 
loans that were modified during the year ended December 31, 2024:
 
As of December 31, 2024(1)
In millions of dollars
Total 
Current
30–89 days 
past due
90+ days 
past due
Commercial and industrial
$ 
251 $ 
251 $ 
— $ 
— 
Financial institutions
 
—  
—  
—  
— 
Mortgage and real estate
 
105  
105  
—  
— 
Other(2)
 
—  
—  
—  
— 
Total
$ 
356 $ 
356 $ 
— $ 
— 
(1)
Corporate loans are generally not modified as a result of their delinquency status; rather, they are modified because of events that have impacted the overall 
financial performance of the borrower. Corporate loans, if past due, are re-aged to current status upon modification. 
(2)
Other includes installment and other, lease financing and loans to government and official institutions.
Defaults of Modified Corporate Loans
No modified corporate loans to borrowers experiencing 
financial difficulty defaulted during the year ended 
December 31, 2024. Default is defined as 60 days past due, 
except for classifiably managed commercial banking loans, 
where default is defined as 90 days past due. For a modified 
corporate loan that is not collateral dependent, expected 
default rates are considered in the loan’s individually assessed 
ACL.
  CONSUMER LOANS
Consumer loans represent loans and leases managed primarily 
by USPB, Wealth and All Other—Legacy Franchises (except 
Mexico SBMM). 
Citigroup has established a risk management process to 
monitor, evaluate and manage the principal risks associated 
with its consumer loan portfolio. Credit quality indicators that 
are actively monitored include delinquency status, consumer 
credit scores under Fair Isaac Corporation (FICO) and loan-to-
value (LTV) ratios, each as discussed in more detail below.
See Note 1 for Citi’s policies related to consumer loans, 
including non-accrual and charge-off policies.
218

The following tables provide Citi’s consumer loans by type:
Consumer Loans, Delinquencies and Non-Accrual Status at December 31, 2024
In millions of dollars
Total
current(1)(2)
30–89 
days past 
due(3)
≥ 90 days
past 
due(3)
Past due
government
guaranteed(4)
Total
loans
Non-
accrual 
loans for 
which 
there is no 
ACLL
Non-
accrual 
loans for 
which 
there is an 
ACLL
Total
non-
accrual
90 days 
past due 
and accruing
In North America offices(5)
 
 
 
 
 
 
Residential first mortgages(6)
$ 113,613 $ 
397 $ 
349 $ 
234 $ 114,593 $ 
114 $ 
409 $ 
523 $ 
128 
Home equity loans(7)(8)
 
3,060  
23  
58  
—  
3,141  
25  
114  
139  
— 
Credit cards
 
166,021  
2,333  
2,705  
—  171,059  
—  
—  
—  
2,705 
Personal, small business and 
other(9)
 
33,010  
94  
50  
1  
33,155  
7  
154  
161  
2 
Total
$ 315,704 $ 
2,847 $ 
3,162 $ 
235 $ 321,948 $ 
146 $ 
677 $ 
823 $ 
2,835 
In offices outside North America(5)
 
 
 
 
 
 
Residential mortgages(6)
$ 
24,358 $ 
38 $ 
60 $ 
— $ 24,456 $ 
— $ 
155 $ 
155 $ 
— 
Credit cards
 
12,523  
190  
214  
—  
12,927  
—  
211  
211  
72 
Personal, small business and 
other(9)
 
33,859  
100  
36  
—  
33,995  
—  
121  
121  
— 
Total
$ 
70,740 $ 
328 $ 
310 $ 
— $ 71,378 $ 
— $ 
487 $ 
487 $ 
72 
Total excluding portfolio-layer 
hedges cumulative basis 
adjustments
$ 386,444 $ 
3,175 $ 
3,472 $ 
235 $ 393,326 $ 
146 $ 
1,164 $ 1,310 $ 
2,907 
Unallocated portfolio-layer hedges 
cumulative basis adjustments(10)
$ 
(224) 
Total Citigroup(11)(12)
$ 393,102 
Consumer Loans, Delinquencies and Non-Accrual Status at December 31, 2023
In millions of dollars
Total
current(1)(2)
30–89
 days past
 due(3)
≥ 90 days
past
 due(3)
Past due
government
guaranteed(4)
Total
loans
Non-
accrual 
loans for 
which 
there is no 
ACLL
Non-
accrual 
loans for 
which 
there is an 
ACLL
Total
non-
accrual
90 days 
past due 
and accruing
In North America offices(5)
 
 
 
 
 
 
 
Residential first mortgages(6)
$ 107,720 $ 
462 $ 
294 $ 
235 $ 108,711 $ 
105 $ 
384 $ 
489 $ 
120 
Home equity loans(7)(8)
 
3,471  
36  
85  
—  
3,592  
48  
126  
174  
— 
Credit cards
 
159,966  
2,293  
2,461  
—  164,720  
—  
—  
—  
2,461 
Personal, small business and 
other(9)
 
35,970  
104  
57  
4  
36,135  
6  
59  
65  
5 
Total
$ 307,127 $ 
2,895 $ 
2,897 $ 
239 $ 313,158 $ 
159 $ 
569 $ 
728 $ 
2,586 
In offices outside North America(5)
Residential mortgages(6)
$ 
26,309 $ 
48 $ 
69 $ 
— $ 26,426 $ 
— $ 
243 $ 
243 $ 
— 
Credit cards
 
13,797  
209  
227  
—  
14,233  
—  
211  
211  
88 
Personal, small business and 
other(9)
 
35,233  
107  
40  
—  
35,380  
—  
133  
133  
— 
Total
$ 
75,339 $ 
364 $ 
336 $ 
— $ 76,039 $ 
— $ 
587 $ 
587 $ 
88 
Total Citigroup(11)(12)
$ 382,466 $ 
3,259 $ 
3,233 $ 
239 $ 389,197 $ 
159 $ 
1,156 $ 1,315 $ 
2,674 
(1)
Loans less than 30 days past due are presented as current.
(2)
Includes $281 million and $313 million at December 31, 2024 and 2023, respectively, of residential first mortgages recorded at fair value.
(3)
Excludes loans guaranteed by U.S. government-sponsored agencies. Excludes delinquencies on $25.9 billion and $17.6 billion of classifiably managed Private 
Bank loans in North America and outside North America, respectively, at December 31, 2024. Excludes delinquencies on $29.2 billion and $17.0 billion of 
classifiably managed Private Bank loans in North America and outside North America, respectively, at December 31, 2023.
(4)
Consists of loans that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and $0.1 billion and 90 days or more 
past due of $0.1 billion and $0.1 billion at December 31, 2024 and 2023, respectively.
(5)
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
219

(6)
Includes approximately $0.2 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North 
America, respectively, and $19.1 billion of residential mortgages outside North America related to Wealth at December 31, 2024. Includes approximately 
$0.1 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and 
$19.9 billion of residential mortgages outside North America related to Wealth at December 31, 2023.
(7)
Includes less than $0.1 billion and less than $0.1 billion at December 31, 2024 and 2023, respectively, of home equity loans in process of foreclosure.
(8)
Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(9)
As of December 31, 2024, Wealth in North America includes $28.1 billion of loans, of which $25.9 billion are classifiably managed with 83% rated investment 
grade, and Wealth outside North America includes $25.4 billion of loans, of which $17.6 billion are classifiably managed with 56% rated investment grade. As of 
December 31, 2023, Wealth in North America includes $31.6 billion of loans, of which $29.2 billion are classifiably managed with 92% rated investment grade, 
and Wealth outside North America includes $24.9 billion of loans, of which $17.0 billion are classifiably managed with 74% rated investment grade. Such loans 
are presented as “current” above. 
(10) Represents fair value hedge basis adjustments related to portfolio-layer method hedges of mortgage and real estate loans, which are not allocated to individual 
loans in the portfolio. See Note 24.
(11) Consumer loans were net of unearned income of $889 million and $802 million at December 31, 2024 and 2023, respectively. Unearned income on consumer 
loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the 
related loans.
(12) Not included in the balances above is approximately $1 billion and $1 billion of accrued interest receivable at December 31, 2024 and 2023, respectively, which is 
included in Other assets on the Consolidated Balance Sheet, except for credit card loans (which include accrued interest and fees). During the years ended 
December 31, 2024 and 2023, the Company reversed accrued interest (primarily related to credit cards) of approximately $1.7 billion and $1.1 billion, 
respectively. These reversals of accrued interest are reflected as a reduction to Interest income in the Consolidated Statement of Income. 
Interest Income Recognized for Non-Accrual Consumer Loans
For the years ended December 31,
In millions of dollars
2024
2023
In North America offices(1)
Residential first mortgages
$ 
9 $ 
11 
Home equity loans
 
5  
6 
Personal, small business and other
 
1  
3 
Total
$ 
15 $ 
20 
In offices outside North America(1)
Residential mortgages
$ 
9 $ 
10 
Personal, small business and other
 
2  
— 
Total
$ 
11 $ 
10 
Total Citigroup
$ 
26 $ 
30 
(1)
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
Sales and Purchases of Consumer Loans
During the years ended December 31, 2024 and 2023, the 
Company sold and/or reclassified to held-for-sale (HFS) 
approximately $335 million and $2,166 million of consumer 
loans, respectively. The higher sale activity in 2023 was 
primarily related to a larger mortgage portfolio sold. Except 
for the acquisition of an approximate $700 million credit card 
portfolio during the year ended December 31, 2024, the 
Company did not have significant purchases of consumer 
loans classified as held-for-investment during the years ended 
December 31, 2024 and 2023. Loans held by businesses that 
are for sale are not included in the above since they have been 
reclassified to Other assets. See Note 2 for additional 
information regarding Citigroup’s businesses held-for-sale.
220

Consumer Credit Scores (FICO)
In the U.S., independent credit agencies rate an individual’s 
risk for assuming debt based on the individual’s credit history 
and assign every consumer a Fair Isaac Corporation (FICO) 
credit score. These scores are continually updated by the 
agencies based on an individual’s credit actions (e.g., taking 
out a loan or missed or late payments).
The following tables provide details on the FICO scores 
for Citi’s U.S. consumer loan portfolio based on end-of-period 
receivables by year of origination. FICO scores are updated 
monthly for substantially all of the portfolio or, otherwise, on 
a quarterly basis for the remaining portfolio. Loans that did 
not have FICO scores as of the prior period have been updated 
with FICO scores as they become available.
With respect to Citi’s consumer loan portfolio outside of 
the U.S. as of December 31, 2024 and 2023 ($72.5 billion and 
$77.5 billion, respectively), various country-specific or 
regional credit risk metrics and acquisition and behavior 
scoring models are leveraged as one of the factors to evaluate 
the credit quality of customers (see “Consumer Loans and 
Ratios Outside of North America” below). As a result, details 
of relevant credit quality indicators for those loans are not 
comparable to the below FICO score distribution for the U.S. 
portfolio.
FICO score distribution—U.S. portfolio(1)
December 31, 2024
In millions of dollars
Less than
660
660
to 739
Greater
than or 
equal to 740
Classifiably 
managed(2)
FICO not 
available(3)
Total
loans
Residential first mortgages
2024
$ 
123 $ 
2,213 $ 
10,308 
2023
223
2,451
12,936
2022
354
3,272
16,034
2021
312
2,745
14,651
2020
298
1,990
12,245
Prior
1,473
5,034
20,573
Total residential first mortgages
$ 
2,783 $ 
17,705 $ 
86,747 $ 
— $ 
7,358 $ 
114,593 
Home equity line of credit (pre-reset)
$ 
266 $ 
764 $ 
1,597 
Home equity line of credit (post-reset)
 
58  
80  
75 
Home equity term loans
 
45  
87  
114 
2024
 
—  
—  
— 
2023
 
—  
—  
— 
2022
 
—  
—  
— 
2021
 
—  
—  
1 
2020
 
—  
1  
2 
Prior
 
45  
86  
111 
Total home equity loans
$ 
369 $ 
931 $ 
1,786 $ 
— $ 
55 $ 
3,141 
Credit cards
$ 
22,855 $ 
59,574 $ 
83,935 
Revolving loans converted to term loans(4)
 
1,462  
668  
129 
Total credit cards(5)
$ 
24,317 $ 
60,242 $ 
84,064 $ 
— $ 
1,874 $ 
170,497 
Personal, small business and other
2024
$ 
96 $ 
398 $ 
1,219 
2023
 
132  
282  
577 
2022
 
131  
180  
271 
2021
 
28  
38  
54 
2020
 
2  
2  
4 
Prior
 
94  
152  
150 
Total personal, small business and other(6)(7)
$ 
483 $ 
1,052 $ 
2,275 $ 
25,860 $ 
2,730 $ 
32,400 
Total(8)
$ 
27,952 $ 
79,930 $ 
174,872 $ 
25,860 $ 
12,017 $ 
320,631 
221

FICO score distribution—U.S. portfolio(1)
December 31, 2023
In millions of dollars
Less than
660
660
to 739
Greater
than or equal 
to 740
Classifiably 
managed(2)
FICO not 
available(3)
Total 
loans
Residential first mortgages
2023
$ 
163 $ 
2,758 $ 
14,309 
2022
339
3,423
16,834
2021
270
3,107
15,094
2020
232
2,143
12,827
2019
138
1,382
6,266
Prior
1,377
4,122
16,164
Total residential first mortgages
$ 
2,519 $ 
16,935 $ 
81,494 $ 
— $ 
7,763 $ 
108,711 
Home equity line of credit (pre-reset)
$ 
300 $ 
905 $ 
1,873 
Home equity line of credit (post-reset)
 
61  
76  
69 
Home equity term loans
 
56  
111  
136 
2023
 
—  
—  
— 
2022
 
—  
—  
— 
2021
 
—  
—  
1 
2020
 
2  
1  
2 
2019
 
—  
1  
2 
Prior
 
54  
109  
131 
Total home equity loans
$ 
417 $ 
1,092 $ 
2,078 $ 
— $ 
5 $ 
3,592 
Credit cards
$ 
21,899 $ 
57,479 $ 
81,168 
Revolving loans converted to term loans(4)
 
1,011  
490  
108 
Total credit cards(5)
$ 
22,910 $ 
57,969 $ 
81,276 $ 
— $ 
1,955 $ 
164,110 
Personal, small business and other
2023
$ 
88 $ 
343 $ 
996 
2022
 
204  
351  
583 
2021
 
52  
83  
128 
2020
 
6  
9  
14 
2019
 
5  
7  
8 
Prior
 
96  
169  
168 
Total personal, small business and other(6)(7)
$ 
451 $ 
962 $ 
1,897 $ 
29,209 $ 
2,739 $ 
35,258 
Total
$ 
26,297 $ 
76,958 $ 
166,745 $ 
29,209 $ 
12,462 $ 
311,671 
(1)
The FICO bands in the tables are consistent with general industry peer presentations.
(2)
These personal, small business and other loans without a FICO score available include $25.9 billion and $29.2 billion of Private Bank loans as of December 31, 
2024 and 2023, respectively, which are classifiably managed within Wealth and are primarily evaluated for credit risk based on their internal risk ratings. As of 
December 31, 2024 and 2023, approximately 83% and 92% of these loans, respectively, were rated investment grade.
(3)
FICO scores not available primarily relate to loans guaranteed by government-sponsored enterprises for which FICO scores are generally not utilized.
(4)
Not included in the tables above are $33 million and $51 million of revolving credit card loans outside of the U.S. that were converted to term loans as of 
December 31, 2024 and 2023, respectively. 
(5)
Excludes $562 million and $610 million of balances related to Canada for December 31, 2024 and 2023, respectively. 
(6)
Excludes $755 million and $877 million of balances related to Canada for December 31, 2024 and 2023, respectively. 
(7)
Includes approximately $22 million and $37 million of personal revolving loans that were converted to term loans for December 31, 2024 and 2023, respectively.
(8)
Excludes $(224) million of unallocated portfolio-layer hedges cumulative basis adjustments at December 31, 2024.
222

Consumer Gross Credit Losses
The following tables provide details on gross credit losses recognized during the years ended December 31, 2024 and 2023, by year of 
loan origination: 
In millions of dollars
For the year ended 
December 31, 2024
Residential first mortgages
2024
$ 
— 
2023
 
1 
2022
 
— 
2021
 
— 
2020
 
— 
Prior
 
47 
Total residential first mortgages
$ 
48 
Home equity line of credit (pre-reset)
$ 
15 
Home equity line of credit (post-reset)
 
2 
Home equity term loans
 
2 
Total home equity loans
$ 
19 
Credit cards
$ 
9,069 
Revolving loans converted to term loans
 
265 
Total credit cards
$ 
9,334 
Personal, small business and other
2024
$ 
171 
2023
 
204 
2022
 
165 
2021
 
64 
2020
 
25 
Prior
 
171 
Total personal, small business and other
$ 
800 
Total Citigroup
$ 
10,201 
In millions of dollars
For the year ended 
December 31, 2023
Residential first mortgages
2023
$ 
— 
2022
 
2 
2021
 
1 
2020
 
1 
2019
 
5 
Prior
 
41 
Total residential first mortgages
$ 
50 
Home equity line of credit (pre-reset)
$ 
3 
Home equity line of credit (post-reset)
 
— 
Home equity term loans
 
4 
Total home equity loans
$ 
7 
Credit cards
$ 
6,575 
Revolving loans converted to term loans
 
184 
Total credit cards
$ 
6,759 
Personal, small business and other
2023
$ 
162 
2022
 
202 
2021
 
106 
2020
 
44 
2019
 
51 
Prior
 
172 
Total personal, small business and other
$ 
737 
Total Citigroup
$ 
7,553 
223

Loan-to-Value (LTV) Ratios—U.S. Consumer Mortgages
LTV ratios (loan balance divided by appraised value) are 
calculated at origination and updated by applying market price 
data.
The following tables provide details on the LTV ratios for 
Citi’s U.S. consumer mortgage portfolios by year of 
origination. LTV ratios are updated monthly using the most 
recent Core Logic Home Price Index data available for 
substantially all of the portfolio, applied at the Metropolitan 
Statistical Area level, if available, or the state level if not. The 
remainder of the portfolio is updated in a similar manner using 
the Federal Housing Finance Agency indices.
LTV distribution—U.S. portfolio(1)
December 31, 2024
In millions of dollars
Less than
 or equal 
to 80%
> 80% but less
than or equal 
to 100%
Greater
than
100%
LTV not 
available(1)
Total
Residential first mortgages
2024
$ 
9,196 $ 
3,550 $ 
1 
2023
 
13,973  
2,036  
2 
2022
 
18,546  
2,078  
42 
2021
 
18,247  
472  
33 
2020
 
15,434  
226  
1 
Prior
 
28,797  
351  
25 
Total residential first mortgages
$ 
104,193 $ 
8,713 $ 
104 $ 
1,583 $ 
114,593 
Home equity loans (pre-reset)
$ 
2,514 $ 
26 $ 
45 
Home equity loans (post-reset)
 
435  
3  
9 
Total home equity loans
$ 
2,949 $ 
29 $ 
54 $ 
109 $ 
3,141 
Total(2)
$ 
107,142 $ 
8,742 $ 
158 $ 
1,692 $ 
117,734 
LTV distribution—U.S. portfolio(1)
December 31, 2023
In millions of dollars
Less than
 or equal 
to 80%
> 80% but less
than or equal 
to 100%
Greater
than
100%
LTV not 
available(1)
Total
Residential first mortgages
2023
$ 
13,907 $ 
3,769 $ 
3 
2022
 
17,736  
3,900  
52 
2021
 
18,795  
728  
33 
2020
 
16,094  
306  
1 
2019
 
8,198  
191  
26 
Prior
 
23,120  
191  
23 
Total residential first mortgages
$ 
97,850 $ 
9,085 $ 
138 $ 
1,638 $ 
108,711 
Home equity loans (pre-reset)
$ 
2,964 $ 
29 $ 
57 
Home equity loans (post-reset)
 
476  
5  
12 
Total home equity loans
$ 
3,440 $ 
34 $ 
69 $ 
49 $ 
3,592 
Total
$ 
101,290 $ 
9,119 $ 
207 $ 
1,687 $ 
112,303 
(1)
Residential first mortgages with no LTV information available include government-guaranteed loans that do not require LTV information for credit risk 
assessment and fair value loans.
(2)
Excludes $(224) million of unallocated portfolio-layer cumulative basis adjustments at December 31, 2024.
224

Loan-to-Value (LTV) Ratios—Outside of U.S. Consumer Mortgages
The following tables provide details on the LTV ratios for Citi’s consumer mortgage portfolio outside of the U.S. by year of 
origination: 
LTV distribution—outside of U.S. portfolio(1)
December 31, 2024
In millions of dollars
Less than
 or equal 
to 80%
> 80% but less
than or equal 
to 100%
Greater
than
100%
LTV not 
available
Total
Residential mortgages
2024
$ 
2,808 $ 
421 $ 
— 
2023
 
2,406  
654  
412 
2022
 
2,579  
462  
698 
2021
 
2,505  
426  
657 
2020
 
1,739  
326  
176 
Prior
 
7,642  
148  
8 
Total
$ 
19,679 $ 
2,437 $ 
1,951 $ 
389 $ 
24,456 
LTV distribution—outside of U.S. portfolio(1)
December 31, 2023
In millions of dollars
Less than
 or equal 
to 80%
> 80% but less
than or equal to 
100%
Greater
than
100%
LTV not 
available
Total
Residential mortgages
2023
$ 
2,756 $ 
1,007 $ 
112 
2022
 
3,229  
807  
439 
2021
 
3,257  
754  
382 
2020
 
2,286  
454  
62 
2019
 
2,525  
84  
2 
Prior
 
8,000  
84  
3 
Total
$ 
22,053 $ 
3,190 $ 
1,000 $ 
183 $ 
26,426 
(1)
Mortgage portfolios outside of the U.S. are primarily in Wealth. As of December 31, 2024 and 2023, mortgage portfolios outside of the U.S. had an average LTV 
of approximately 58% and 55%, respectively.
225

Consumer Loans and Ratios Outside of North America
Delinquency-managed loans and ratios 
In millions of dollars at December 31, 2024
Total
loans outside 
of North 
America(1)
Classifiably 
managed 
loans(2)
Delinquency-
managed 
loans
30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
4Q24 NCL 
ratio
Residential mortgages(3)
$ 
24,456 $ 
— $ 
24,456 
 0.16 %
 0.25 %
 0.06 %
Credit cards
 
12,927  
—  
12,927 
 1.47 
 1.66 
 4.91 
Personal, small business and other(4)
 
33,995  
17,553  
16,442 
 0.61 
 0.22 
 1.02 
Total
$ 
71,378 $ 
17,553 $ 
53,825 
 0.61 %
 0.58 %
 1.39 %
Delinquency-managed loans and ratios
In millions of dollars at December 31, 2023
Total
loans outside 
of North 
America(1)
Classifiably 
managed 
loans(2)
Delinquency-
managed 
loans
30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
4Q23 NCL 
ratio
Residential mortgages(3)
$ 
26,426 $ 
— $ 
26,426 
 0.18 %
 0.26 %
 0.06 %
Credit cards
 
14,233  
—  
14,233 
 1.47 
 1.59 
 5.87 
Personal, small business and other(4)
 
35,380  
17,007  
18,373 
 0.58 
 0.22 
 1.03 
Total
$ 
76,039 $ 
17,007 $ 
59,032 
 0.62 %
 0.57 %
 1.58 %
(1) 
Mexico is included in offices outside of North America.
(2) 
Classifiably managed loans are primarily evaluated for credit risk based on their internal risk classification. As of December 31, 2024 and 2023, approximately 
56% and 74% of these loans, respectively, were rated investment grade. 
(3) 
Includes $19.1 billion and $19.9 billion as of December 31, 2024 and 2023, respectively, of residential mortgages related to Wealth.
(4) 
Includes $25.4 billion and $24.9 billion as of December 31, 2024 and 2023, respectively, of loans related to Wealth.
Consumer Loan Modifications to Borrowers Experiencing 
Financial Difficulty
Citi’s significant consumer modification programs are 
described below.
Credit Cards
Citi seeks to assist credit card borrowers who are experiencing 
financial difficulty by offering long-term loan modification 
programs. These modifications generally involve reducing the 
interest rate on the credit card, placing the customer on a fixed 
payment plan not to exceed 60 months and canceling the 
customer’s available line of credit. Citi also grants 
modifications to credit card borrowers working with third-
party renegotiation agencies that seek to restructure 
customers’ entire unsecured debt. In certain situations, Citi 
may forgive a portion of an outstanding balance if the 
borrower pays a required amount. 
Residential Mortgages
Citi utilizes a third-party subservicer for the servicing of its 
residential mortgage loans. Through this third-party 
subservicer, Citi seeks to assist residential mortgage borrowers 
who are experiencing financial difficulty primarily by offering 
interest rate reductions, principal and/or interest forbearance, 
term extensions or combinations thereof. Borrowers enrolled 
in forbearance programs typically have payments suspended 
until the end of the forbearance period. In the U.S., before 
permanently modifying the contractual payment terms of a 
mortgage loan, Citi enters into a trial modification with the 
borrower, generally a three-month period during which the 
borrower makes monthly payments under the anticipated 
modified payment terms. Upon successful completion of the 
trial period, and the borrower’s formal acceptance of the 
modified terms, Citi and the borrower enter into a permanent 
modification. Citi expects the majority of loans entering trial 
modifications to ultimately be enrolled in a permanent 
modification. During the years ended December 31, 2024 and 
2023, $33 million and $21 million of mortgage loans, 
respectively, were enrolled in trial programs. Mortgage loans 
of $9 million and $7 million had gone through Chapter 7 
bankruptcy during the years ended December 31, 2024 and 
2023, respectively.
226

Types of Consumer Loan Modifications and Their Financial Effect 
The following tables provide details on permanent consumer loan modifications granted during the years ended December 31, 2024 
and 2023 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications: 
 
For the year ended December 31, 2024
In millions of dollars, except weighted averages
Modifications 
as % of loans
Total 
modifications 
balance at 
December 31, 
2024(1)(2)(3)
Interest 
rate 
reduction
Term 
extension
Payment 
delay
Combination: 
interest rate 
reduction and 
term 
extension
 Combination: 
term 
extension and 
payment 
delay
Weighted- 
average 
interest rate 
reduction %
Weighted- 
average 
term 
extension 
(months)
Weighted- 
average 
delay in 
payments 
(months)
In North America offices(4)
 
 
 
 
 
Residential first mortgages(5)
 0.09 % $ 
99 $ 
1 $ 
52 $ 
36 $ 
10 $ 
— 
 1 %
165
8
Home equity loans
 0.10 
 
3  
—  
—  
2  
1 
 — 
 2 
163
10
Credit cards
 0.84 
 
1,432  1,430  
—  
2  
— 
 — 
 24 
 — 
4
Personal, small business and other
 0.08 
 
25  
1  
—  
1  
23 
 — 
 8 
18
7
Total
 0.48 % $ 
1,559 $ 1,432 $ 
52 $ 
41 $ 
34 $ 
— 
In offices outside North America(4)
Residential mortgages
 0.15 % $ 
37 $ 
— $ 
— $ 
34 $ 
3 $ 
— 
 2 %
189
12
Credit cards
 0.13 
 
17  
17  
—  
—  
— 
 — 
 23 
 — 
 — 
Personal, small business and other
 0.09 
 
30  
6  
5  
—  
19  
— 
 7 
25  
— 
Total
 0.12 % $ 
84 $ 
23 $ 
5 $ 
34 $ 
22 $ 
— 
 
For the year ended December 31, 2023
In millions of dollars, except weighted averages
Modifications 
as % of loans
Total 
modifications 
balance at 
December 31, 
2023(1)(2)(3)
Interest 
rate 
reduction
Term 
extension
Payment 
delay
Combination: 
interest rate 
reduction and 
term extension
 Combination: 
term extension 
and payment 
delay
Weighted- 
average 
interest rate 
reduction %
Weighted- 
average 
term 
extension 
(months)
Weighted- 
average 
delay in 
payments 
(months)
In North America offices(4)
 
 
 
 
 
Residential first mortgages(5)
 0.15 % $ 
164 $ 
3 $ 
63 $ 
89 $ 
9 $ 
— 
 1 %
202
9
Home equity loans
 0.58 
 
21  
—  
—  
9  
12 
 — 
 2 
121
9
Credit cards
 0.63 
 
1,039  1,039  
—  
—  
— 
 — 
 23 
 — 
 — 
Personal, small business and other
 0.04 
 
14  
2  
—  
—  
12 
 — 
 6 
15
 — 
Total
 0.40 % $ 
1,238 $ 1,044 $ 
63 $ 
98 $ 
33 $ 
— 
In offices outside North America(4)
Residential mortgages
 1.26 % $ 
334 $ 
— $ 
— $ 
33 $ 
2 $ 
299 
 2 %
4
4
Credit cards
 0.30 
 
43  
42  
—  
—  
1 
 — 
 18 
37
 — 
Personal, small business and other
 0.08 
 
27  
5  
7  
—  
15  
— 
 7 
19  
— 
Total
 0.53 % $ 
404 $ 
47 $ 
7 $ 
33 $ 
18 $ 
299 
(1) 
The above table reflects activity for loans outstanding as of the end of the reporting period. During the years ended December 31, 2024 and 2023, Citi granted 
forgiveness of $1 million and less than $1 million in residential first mortgage loans, $81 million and $50 million in credit card loans and $3 million and 
$2 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of December 31, 2024 and 2023. 
(2) 
Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the table above were immaterial at December 31, 
2024 and 2023.
(3) 
For major consumer portfolios, the ACLL is based on macroeconomic-sensitive models that rely on historical performance and macroeconomic scenarios to 
forecast expected credit losses. Modifications of consumer loans impact expected credit losses by affecting the likelihood of default.
(4) 
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(5) 
Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the years ended December 31, 2024 and 2023.
227

Performance of Modified Consumer Loans 
The following tables present the delinquencies and gross credit losses of permanently modified consumer loans to borrowers 
experiencing financial difficulty, including loans that were modified during the years ended December 31, 2024 and 2023: 
As of December 31, 2024
In millions of dollars
Total 
Current
30–89 days 
past due
90+ days 
past due
Gross 
credit losses
In North America offices(1)
Residential first mortgages
$ 
99 $ 
40 $ 
19 $ 
40 $ 
— 
Home equity loans
 
3  
1  
—  
2  
— 
Credit cards
 
1,432  
1,081  
211  
140  
291 
Personal, small business and other
 
25  
22  
2  
1  
2 
Total(2)(3)
$ 
1,559 $ 
1,144 $ 
232 $ 
183 $ 
293 
In offices outside North America(1)
Residential mortgages
$ 
37 $ 
34 $ 
2 $ 
1 $ 
— 
Credit cards
 
17  
16  
1  
—  
— 
Personal, small business and other
 
30  
24  
4  
2  
1 
Total(2)(3)
$ 
84 $ 
74 $ 
7 $ 
3 $ 
1 
As of December 31, 2023
In millions of dollars
Total 
Current
30–89 days 
past due
90+ days 
past due
Gross 
credit losses
In North America offices(1)
Residential first mortgages
$ 
164 $ 
70 $ 
22 $ 
72 $ 
— 
Home equity loans
 
21  
14  
1  
6  
— 
Credit cards
 
1,039  
740  
179  
120  
204 
Personal, small business and other
 
14  
12  
1  
1  
1 
Total(2)(3)
$ 
1,238 $ 
836 $ 
203 $ 
199 $ 
205 
In offices outside North America(1)
Residential mortgages
$ 
334 $ 
331 $ 
2 $ 
1 $ 
— 
Credit cards
 
43  
37  
3  
3  
4 
Personal, small business and other
 
27  
24  
3  
—  
1 
Total(2)(3)
$ 
404 $ 
392 $ 
8 $ 
4 $ 
5 
(1) 
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(2) 
Typically, upon modification a loan re-ages to current. However, FFIEC guidelines for re-aging certain loans require that at least three consecutive minimum 
monthly payments, or the equivalent amount, be received. In these cases, the loan will remain delinquent until the payment criteria for re-aging have been 
satisfied.
(3) 
Loans modified under Citi’s COVID-19 consumer relief programs continue to be reported in the same delinquency bucket they were in at the time of 
modification.
228

Defaults of Modified Consumer Loans 
The following tables present default activity for permanently modified consumer loans to borrowers experiencing financial difficulty 
by type of modification granted, including loans that were modified and subsequently defaulted during the years ended December 31, 
2024 and 2023. Default is defined as 60 days past due:
 
For the year ended December 31, 2024
In millions of dollars
Total(1)(2)
Interest 
rate 
reduction
Term
extension
Payment
delay
 Combination: 
interest rate 
reduction and 
term extension 
Combination: 
term extension 
and payment 
delay
Combination: 
interest rate 
reduction, term 
extension and 
payment delay
In North America offices(3)
 
 
 
Residential first mortgages
$ 
31 $ 
— $ 
28 $ 
— $ 
3 $ 
— $ 
— 
Home equity loans
 
—  
—  
—  
—  
—  
— 
 — 
Credit cards(4)
 
211  
211  
—  
—  
—  
— 
 — 
Personal, small business and other
 
1  
—  
—  
—  
1  
— 
 — 
Total
$ 
243 $ 
211 $ 
28 $ 
— $ 
4 $ 
— $ 
— 
In offices outside North America(3)
Residential mortgages
$ 
4 $ 
— $ 
— $ 
4 $ 
— $ 
— $ 
— 
Credit cards(4)
 
1  
1  
—  
—  
—  
— 
 — 
Personal, small business and other
 
5  
—  
—  
—  
5  
— 
 — 
Total
$ 
10 $ 
1 $ 
— $ 
4 $ 
5 $ 
— $ 
— 
 
For the year ended December 31, 2023
In millions of dollars
Total(1)(2)
Interest rate 
reduction
Term
extension
Payment
delay
 Combination: 
interest rate 
reduction and 
term extension 
Combination: 
term extension 
and payment 
delay
Combination: 
interest rate 
reduction, term 
extension and 
payment delay
In North America offices(3)
 
 
 
Residential first mortgages
$ 
12 $ 
1 $ 
10 $ 
1 $ 
— $ 
— $ 
— 
Home equity loans
 
—  
—  
—  
—  
—  
— 
 — 
Credit cards(4)
 
134  
134  
—  
—  
—  
— 
 — 
Personal, small business and other
 
1  
—  
—  
—  
1  
— 
 — 
Total
$ 
147 $ 
135 $ 
10 $ 
1 $ 
1 $ 
— $ 
— 
In offices outside North America(3)
Residential mortgages
$ 
3 $ 
— $ 
— $ 
3 $ 
— $ 
— $ 
— 
Credit cards(4)
 
5  
5  
—  
—  
—  
— 
 — 
Personal, small business and other
 
3  
—  
—  
—  
3  
— 
 — 
Total
$ 
11 $ 
5 $ 
— $ 
3 $ 
3 $ 
— $ 
— 
(1) 
The above tables reflect activity for loans outstanding as of the end of the reporting period.
(2) 
Modified residential first mortgages that default are typically liquidated through foreclosure or a similar type of liquidation.
(3) 
North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(4) 
Modified credit card loans that default continue to be charged off in accordance with Citi’s consumer charge-off policy.
229

16.  ALLOWANCE FOR CREDIT LOSSES
 
In millions of dollars
2024
2023
2022
Allowance for credit losses on loans (ACLL) at beginning of year
$ 
18,145 $ 
16,974 $ 
16,455 
Adjustments to opening balance(1)
Financial instruments—TDRs and vintage disclosures(1)
 
—  
(352)  
— 
Adjusted ACLL at beginning of year
$ 
18,145 $ 
16,622 $ 
16,455 
Gross credit losses on loans
$ 
(10,694) $ 
(7,881) $ 
(5,156) 
Gross recoveries on loans
 
1,694  
1,444  
1,367 
Net credit losses on loans (NCLs)
$ 
(9,000) $ 
(6,437) $ 
(3,789) 
Replenishment of NCLs
$ 
9,000 $ 
6,437 $ 
3,789 
Net reserve builds (releases) for loans
 
791  
1,272  
937 
Net specific reserve builds (releases) for loans
 
(65)  
77  
19 
Total provision for credit losses on loans (PCLL)
$ 
9,726 $ 
7,786 $ 
4,745 
Initial allowance for credit losses on newly purchased credit-deteriorated assets 
during the period(2)
 
23  
—  
— 
Other, net (see table below)
 
(320)  
174  
(437) 
ACLL at end of year
$ 
18,574 $ 
18,145 $ 
16,974 
Allowance for credit losses on unfunded lending commitments (ACLUC) 
at beginning of year(3)
$ 
1,728 $ 
2,151 $ 
1,871 
Provision (release) for credit losses on unfunded lending commitments
 
(119)  
(425)  
291 
Other, net
 
(8)  
2  
(11) 
ACLUC at end of year(3)
$ 
1,601 $ 
1,728 $ 
2,151 
Total allowance for credit losses on loans, leases and unfunded lending commitments
$ 
20,175 $ 
19,873 $ 
19,125 
Other, net details
In millions of dollars
2024
2023
2022
Sales or transfers of various consumer loan portfolios to HFS(4)
Reclass of Thailand, India, Malaysia, Taiwan, Indonesia, Bahrain and Vietnam consumer 
ACLL to HFS
$ 
— $ 
— $ 
(350) 
Reclasses of consumer ACLL to HFS(4)
$ 
— $ 
— $ 
(350) 
FX translation and other
 
(320)  
174  
(87) 
Other, net
$ 
(320) $ 
174 $ 
(437) 
(1)
See “Accounting Changes” in Note 1.
(2)
Upon acquisition, the par value of the purchased credit-deteriorated assets was approximately $52 million and $26 million during the years ended December 31, 
2024 and 2023, respectively. 
(3)
Represents additional credit loss reserves for unfunded lending commitments and letters of credit recorded in Other liabilities on the Consolidated Balance Sheet.
(4)
See Note 2.
230

Allowance for Credit Losses on Loans and End-of-Period Loans at December 31, 2024
In millions of dollars
Corporate
Consumer
Total
ACLL at beginning of year
$ 
2,714 $ 
15,431 $ 
18,145 
Charge-offs
 
(493)  
(10,201)  
(10,694) 
Recoveries
 
96  
1,598  
1,694 
Replenishment of NCLs
 
397  
8,603  
9,000 
Net reserve builds (releases)
 
(67)  
858  
791 
Net specific reserve builds (releases)
 
(63)  
(2)  
(65) 
Initial allowance for credit losses on newly purchased credit-deteriorated assets 
during the year(1)
 
—  
23  
23 
Other
 
(28)  
(292)  
(320) 
Ending balance
$ 
2,556 $ 
16,018 $ 
18,574 
ACLL
 
 
 
Collectively evaluated(2)
$ 
2,254 $ 
15,967 $ 
18,221 
Individually evaluated
 
302  
38  
340 
Purchased credit deteriorated
 
—  
13  
13 
Total ACLL
$ 
2,556 $ 
16,018 $ 
18,574 
Loans, net of unearned income
Collectively evaluated(2)
$ 
292,250 $ 
392,562 $ 
684,812 
Individually evaluated
 
1,377  
134  
1,511 
Purchased credit deteriorated
 
—  
125  
125 
Held at fair value
 
7,759  
281  
8,040 
Total loans, net of unearned income
$ 
301,386 $ 
393,102 $ 
694,488 
(1)
Upon acquisition, the par value of the purchased credit-deteriorated assets was approximately $52 million and $26 million during the years ended December 31, 
2024 and 2023, respectively.
(2)
See “Accounting Changes” in Note 1.
2024 Changes in the ACL
The total allowance for credit losses on loans, leases and 
unfunded lending commitments as of December 31, 2024 was 
$20,175 million, a slight increase from $19,873 million at 
December 31, 2023, primarily reflecting the impact of 
macroeconomic pressures related to the elevated inflationary 
and interest rate environment and growth in cards balances.
Consumer ACLL
Citi’s total consumer allowance for credit losses on loans 
(ACLL) as of December 31, 2024 was $16,018 million, an 
increase from $15,431 million at December 31, 2023. The 
increase was primarily driven by the impact of 
macroeconomic pressures related to the elevated inflationary 
and interest rate environment, as well as cards loan growth.
Corporate ACLL
Citi’s total corporate ACLL as of December 31, 2024 was 
$2,556 million, a decrease from $2,714 million at 
December 31, 2023. The decrease was primarily driven by 
releases for (i) specific risks and uncertainties impacting 
vulnerable industries and regions, and (ii) transfer risk 
associated with exposures outside the U.S., driven by safety 
and soundness considerations under U.S. banking law.
ACLUC
As of December 31, 2024, Citi’s total allowance for unfunded 
lending commitments (ACLUC), included in Other liabilities, 
was $1,601 million, a decrease from $1,728 million at 
December 31, 2023. The decrease was primarily driven by 
releases for specific risks and uncertainties impacting 
vulnerable industries and regions.
231

Allowance for Credit Losses on Loans and End-of-Period Loans at December 31, 2023 
In millions of dollars
Corporate
Consumer
Total
ACLL at beginning of year
$ 
2,855 $ 
14,119 $ 
16,974 
Adjustments to opening balance:
Financial Instruments—TDRs and vintage disclosures(1)
 
—  
(352)  
(352) 
Adjusted ACLL at beginning of year
$ 
2,855 $ 
13,767 $ 
16,622 
Charge-offs
$ 
(328) $ 
(7,553) $ 
(7,881) 
Recoveries
 
78  
1,366  
1,444 
Replenishment of NCLs
 
250  
6,187  
6,437 
Net reserve builds (releases)
 
(168)  
1,440  
1,272 
Net specific reserve builds (releases)
 
39  
38  
77 
Other
 
(12)  
186  
174 
Ending balance
$ 
2,714 $ 
15,431 $ 
18,145 
ACLL
 
 
 
Collectively evaluated(1)
$ 
2,352 $ 
15,391 $ 
17,743 
Individually evaluated
 
362  
40  
402 
Purchased credit deteriorated
 
—  
—  
— 
Total ACLL
$ 
2,714 $ 
15,431 $ 
18,145 
Loans, net of unearned income
Collectively evaluated(1)
$ 
291,002 $ 
388,711 $ 
679,713 
Individually evaluated
 
1,882  
58  
1,940 
Purchased credit deteriorated
 
—  
115  
115 
Held at fair value
 
7,281  
313  
7,594 
Total loans, net of unearned income
$ 
300,165 $ 
389,197 $ 
689,362 
(1) 
See “Accounting Changes” in Note 1.
Allowance for Credit Losses on Loans at December 31, 2022 
In millions of dollars
Corporate
Consumer
Total
ACLL at beginning of year
$ 
2,415 $ 
14,040 $ 
16,455 
Charge-offs
 
(278)  
(4,878)  
(5,156) 
Recoveries
 
100  
1,267  
1,367 
Replenishment of NCLs
 
178  
3,611  
3,789 
Net reserve builds (releases)
 
374  
563  
937 
Net specific reserve builds (releases)
 
65  
(46)  
19 
Other
 
1  
(438)  
(437) 
Ending balance
$ 
2,855 $ 
14,119 $ 
16,974 
Allowance for Credit Losses on HTM Debt Securities
The allowance for credit losses on HTM debt securities, which 
the Company has the intent and ability to hold, was 
$137 million, $95 million and $120 million as of 
December 31, 2024, 2023 and 2022, respectively.
For ACL on AFS debt securities, see Note 14. 
232

Allowance for Credit Losses on Other Assets
Year ended December 31, 2024
In millions of dollars
Deposits 
with banks
Securities borrowed 
and purchased 
under agreements 
to resell
All other 
assets(1)
Total
Allowance for credit losses on other assets at beginning of year
$ 
31 $ 
27 $ 
1,730 $ 
1,788 
Gross credit losses
 
—  
—  
(53)  
(53) 
Gross recoveries
 
—  
—  
27  
27 
Net credit losses (NCLs)
$ 
— $ 
— $ 
(26) $ 
(26) 
Replenishment of NCLs
$ 
— $ 
— $ 
26 $ 
26 
Net reserve builds (releases)
 
(7)  
(23)  
366  
336 
Total provision for credit losses
$ 
(7) $ 
(23) $ 
392 $ 
362 
Other, net
$ 
1 $ 
(1) $ 
(259) $ 
(259) 
Allowance for credit losses on other assets at end of year
$ 
25 $ 
3 $ 
1,837 $ 
1,865 
(1)
Primarily ACL related to transfer risk associated with exposures outside the U.S., driven by safety and soundness considerations under U.S. banking law. 
Year ended December 31, 2023
In millions of dollars
Deposits 
with banks
Securities borrowed 
and purchased under 
agreements 
to resell
All other 
assets(1)
Total
Allowance for credit losses on other assets at beginning of year
$ 
51 $ 
36 $ 
36 $ 
123 
Gross credit losses
 
—  
—  
(97)  
(97) 
Gross recoveries
 
—  
—  
25  
25 
Net credit losses (NCLs)
$ 
— $ 
— $ 
(72) $ 
(72) 
Replenishment of NCLs
$ 
— $ 
— $ 
72 $ 
72 
Net reserve builds (releases)
 
(19)  
14  
1,695  
1,690 
Total provision for credit losses
$ 
(19) $ 
14 $ 
1,767 $ 
1,762 
Other, net
$ 
(1) $ 
(23) $ 
(1) $ 
(25) 
Allowance for credit losses on other assets at end of year
$ 
31 $ 
27 $ 
1,730 $ 
1,788 
(1)
Primarily ACL related to transfer risk associated with exposures outside the U.S., driven by safety and soundness considerations under U.S. banking law. 
Year ended December 31, 2022
In millions of dollars
Deposits 
with banks
Securities borrowed 
and purchased under 
agreements 
to resell
All other 
assets(1)
Total
Allowance for credit losses on other assets at beginning of year
$ 
21 $ 
6 $ 
26 $ 
53 
Gross credit losses
 
—  
—  
(24)  
(24) 
Gross recoveries
 
—  
—  
3  
3 
Net credit losses (NCLs)
$ 
— $ 
— $ 
(21) $ 
(21) 
Replenishment of NCLs
$ 
— $ 
— $ 
21 $ 
21 
Net reserve builds (releases)
 
30  
14  
11  
55 
Total provision for credit losses
$ 
30 $ 
14 $ 
32 $ 
76 
Other, net(2)
$ 
— $ 
16 $ 
(1) $ 
15 
Allowance for credit losses on other assets at end of year
$ 
51 $ 
36 $ 
36 $ 
123 
(1)
Primarily accounts receivable.
(2)
Includes $30 million of ACL transferred from Services, Markets and Banking loans ACL during the second quarter of 2022 for securities borrowed and purchased 
under agreements to resell. 
233

17.  GOODWILL AND INTANGIBLE ASSETS
Goodwill
The changes in Goodwill were as follows:
In millions of dollars
Services
Markets(1)
Banking(1)
USPB
Wealth
All Other
Total
Balance at December 31, 2021
$ 
2,105 $ 
6,078 $ 
1,032 $ 
5,223 $ 
4,494 $ 
2,367 $ 
21,299 
Foreign currency translation
 
62  
(293)  
2  
50  
(26)  
5  
(200) 
Divestitures(2)
 
—  
—  
—  
—  
—  
(873)  
(873) 
Impairment of goodwill(3)
 
—  
—  
—  
—  
—  
(535)  
(535) 
Balance at December 31, 2022
$ 
2,167 $ 
5,785 $ 
1,034 $ 
5,273 $ 
4,468 $ 
964 $ 
19,691 
Foreign currency translation
 
47  
85  
5  
125  
1  
144  
407 
Balance at December 31, 2023
$ 
2,214 $ 
5,870 $ 
1,039 $ 
5,398 $ 
4,469 $ 
1,108 $ 
20,098 
Foreign currency translation
 
(162)  
(196)  
(37)  
(179)  
(2)  
(206)  
(782) 
Divestitures(4)
 
—  
—  
—  
—  
(16)  
—  
(16) 
Balance at December 31, 2024
$ 
2,052 $ 
5,674 $ 
1,002 $ 
5,219 $ 
4,451 $ 
902 $ 
19,300 
(1) 
In 2023, goodwill of approximately $537 million was transferred from Banking to Markets related to business realignment. Prior-period amounts have been
revised to conform with the current presentation. See Note 3.
(2) 
Represents goodwill allocated to the Asia Consumer banking exit markets upon the signing of the respective sales agreements: in 2021, related to the Australia 
and Philippines consumer banking businesses, which were reclassified as HFS during 2021; in 2022, related to the India, Taiwan, Thailand, Malaysia, Indonesia, 
Bahrain and Vietnam consumer banking businesses, which were reclassified as HFS during 2022. See Note 2.
(3) 
Goodwill impairment of $535 million (approximately $489 million after-tax) was incurred in the Asia Consumer reporting unit of Legacy Franchises in the first 
quarter of 2022, due to the resegmentation and change of reporting units as well as the sequence of the signing of sale agreements.
(4) 
Goodwill allocated to the global fiduciary and trust administration services business was classified as HFS during the third quarter of 2024.
Citi performed its annual goodwill impairment test, which 
resulted in no impairment of any of Citi’s reporting units’ 
goodwill. No additional triggering events were identified 
during the fourth quarter of 2024 and no goodwill was 
impaired during 2024.
Unanticipated declines in business performance, increases 
in credit losses, increases in capital requirements and adverse 
regulatory or legislative changes, as well as deterioration in 
economic or market conditions, are factors that could result in 
a material impairment loss to earnings in a future period 
related to some portion of the associated goodwill.
For additional information regarding Citi’s goodwill 
impairment testing process, see Note 1 for Citi’s accounting 
policy for goodwill and Note 3 for a description of Citi’s 
operating segments.
234

Intangible Assets
The components of intangible assets were as follows:
 
December 31, 2024
December 31, 2023
In millions of dollars
Gross
carrying
amount
Accumulated
amortization
Net
carrying
amount
Gross
carrying
amount
Accumulated
amortization
Net
carrying
amount
Purchased credit card relationships(1)
$ 
5,315 $ 
4,507 $ 
808 $ 
5,302 $ 
4,365 $ 
937 
Credit card contract-related intangibles(2)
 
4,586  
1,905  
2,681  
4,177  
1,698  
2,479 
Other customer relationships
 
325  
278  
47  
363  
290  
73 
Present value of future profits
 
31  
30  
1  
37  
36  
1 
Indefinite-lived intangible assets
 
197  
—  
197  
240  
—  
240 
Intangible assets (excluding MSRs)
$ 
10,454 $ 
6,720 $ 
3,734 $ 
10,119 $ 
6,389 $ 
3,730 
Mortgage servicing rights (MSRs)(3)
 
760  
—  
760  
691  
—  
691 
Total intangible assets
$ 
11,214 $ 
6,720 $ 
4,494 $ 
10,810 $ 
6,389 $ 
4,421 
The changes in intangible assets were as follows:
Net carrying
amount at
Acquisitions/
renewals/
divestitures
Net carrying
amount at
In millions of dollars
December 31, 
2023
Amortization
Impairments
FX translation 
and other
December 31,
2024
Purchased credit card relationships(1)
$ 
937 $ 
13 $ 
(142) $ 
— $ 
— $ 
808 
Credit card contract-related intangibles(2)
 
2,479  
414  
(208)  
(4)  
—  
2,681 
Other customer relationships
 
73  
—  
(21)  
—  
(5)  
47 
Present value of future profits
 
1  
—  
—  
—  
—  
1 
Indefinite-lived intangible assets
 
240  
—  
—  
—  
(43)  
197 
Intangible assets (excluding MSRs)
$ 
3,730 $ 
427 $ 
(371) $ 
(4) $ 
(48) $ 
3,734 
Mortgage servicing rights (MSRs)(3)
 
691 
 
760 
Total intangible assets
$ 
4,421 
$ 
4,494 
(1)
Reflects intangibles for the value of purchased credit card relationships (PCCR), which are discrete from contract-related intangibles. Additional PCCR during the 
year relates to a new card partnership with a 10-year term.
(2)
Reflects contract-related intangibles (CI) associated with a new card partnership or extension of Citi’s existing credit card program agreements with partners. 
Additional CI during the year primarily relates to an extension of an existing card partnership. The weighted-average amortization period of the additional CI 
recognized during the year is approximately 20 years.
(3)
See Notes 23 and 26.
Intangible assets amortization expense was $371 million, 
$370 million and $352 million for 2024, 2023 and 2022, 
respectively. Intangible assets amortization expense is 
estimated to be $243 million in 2025, $233 million in 2026, 
$225 million in 2027, $213 million in 2028 and $182 million 
in 2029. 
235

18.  DEPOSITS
Deposits consisted of the following:
December 31,
In millions of dollars
2024
2023
Non-interest-bearing deposits in U.S. offices
$ 
123,338 $ 
112,089 
Interest-bearing deposits in U.S. offices (including $1,262 and $1,309 as of December 31, 2024 and 2023, 
respectively, at fair value)
 
551,547  
576,784 
Total deposits in U.S. offices(1)
$ 
674,885 $ 
688,873 
Non-interest-bearing deposits in offices outside the U.S. (including $383 and $0 as of December 31, 2024 
and 2023, respectively, at fair value)
$ 
84,349 $ 
88,988 
Interest-bearing deposits in offices outside the U.S. (including $1,963 and $1,131 as of December 31, 
2024 and 2023, respectively, at fair value)
 
525,224  
530,820 
Total deposits in offices outside the U.S.(1)
$ 
609,573 $ 
619,808 
Total deposits
$ 
1,284,458 $ 
1,308,681 
At December 31, 2024 and 2023, time deposits in denominations that met or exceeded the insured limit were as follows:
December 31,
In millions of dollars
2024
2023
U.S. offices(1)(2)
$ 
41,153 $ 
67,471 
Offices outside the U.S.(1)(3)(4)
 
146,109  
155,973 
Total 
$ 
187,262 $ 
223,444 
(1) 
The classification between offices in the U.S. and outside the U.S. is based on the domicile of the booking unit, rather than the domicile of the depositor.  
(2) 
Represents time deposits in U.S. offices in denominations that met or exceeded $250,000.
(3) 
Time deposits in offices outside the U.S. are assumed to be a depositor’s account as single account ownership.
(4) 
The insurance coverage is applied in sequence of checking, savings and short- and long-term time deposits accounts.
At December 31, 2024, the maturities of time deposits were as follows:
In millions of dollars
U.S. 
Outside U.S. 
Total 
2025
$ 
79,765 $ 
152,771 $ 
232,536 
2026
 
1,834  
950  
2,784 
2027
 
205  
196  
401 
2028
 
219  
20  
239 
2029
 
181  
30  
211 
After 5 years
 
125  
4  
129 
Total 
$ 
82,329 $ 
153,971 $ 
236,300 
FDIC Special Assessment
Citi recorded $203 million and $1,706 million in Other 
operating expenses for the years ended 2024 and 2023, 
respectively, related to the FDIC’s final rule implementing a 
special assessment to recover the uninsured deposit losses 
from the failures of Silicon Valley Bank and Signature Bank. 
The special assessment expenses are reflected in Corporate/
Other in All Other.
236

19.  DEBT
Short-Term Borrowings
December 31,
2024
2023
In millions of dollars
Balance
Weighted- 
average 
coupon(1)
Balance
Weighted- 
average 
coupon(1)
Commercial paper
Bank(2)
$ 15,127 
$ 11,116 
Broker-dealer and 
other(3)
 13,789 
 
9,106 
Total commercial 
paper
$ 28,916 
 4.85 % $ 20,222 
 5.72 %
Other borrowings(4)
 19,589 
 4.67 
 17,235 
 5.45 
Total
$ 48,505 
$ 37,457 
(1)
The weighted-average coupon excludes structured notes accounted for at 
fair value and the effect of hedges.
(2)
Represents Citibank entities as well as other bank entities.
(3)
Represents broker-dealer and other non-bank subsidiaries that are 
consolidated into Citigroup Inc., the parent holding company.
(4)
Includes borrowings from Federal Home Loan Banks and other market 
participants. At December 31, 2024 and 2023, collateralized short-term 
advances from Federal Home Loan Banks were $5.0 billion and $8.0 
billion, respectively. 
Some of Citigroup’s non-bank subsidiaries have credit 
facilities with Citigroup’s subsidiary depository institutions, 
including Citibank. Borrowings under these facilities are 
secured in accordance with Section 23A of the Federal 
Reserve Act.
Long-Term Debt
Balances at
December 31,
In millions of dollars
Weighted-
average
coupon(1)
Maturities
2024
2023
Citigroup Inc.(2)
Senior debt
 3.66 % 2025–2098 $ 133,519 $ 135,579 
Subordinated debt(3)
 5.13 
2025–2046  
28,883  25,116 
Trust preferred 
securities
 10.93 
2036–2040  
1,622  
1,614 
Bank(4)
Senior debt
 5.11 
2025–2039  
35,470  31,673 
Broker-dealer(5)
Senior debt
 4.55 
2025–2070  
87,806  92,637 
Total
 4.26 %
$ 287,300 $ 286,619 
Senior debt
$ 256,795 $ 259,889 
Subordinated debt(3)
 
28,883  25,116 
Trust preferred 
securities
 
1,622  
1,614 
Total
$ 287,300 $ 286,619 
(1)
The weighted-average coupon excludes structured notes accounted for at 
fair value and the effect of hedges.
(2)
Represents the parent holding company.
(3)
Includes notes that are subordinated within certain countries, regions or 
subsidiaries.
(4)
Represents Citibank entities as well as other bank entities. At 
December 31, 2024 and 2023, collateralized long-term advances from 
the Federal Home Loan Banks were $8.5 billion and $11.5 billion, 
respectively.
(5)
Represents broker-dealer and other non-bank subsidiaries that are 
consolidated into Citigroup Inc., the parent holding company. Certain 
Citigroup consolidated hedging activities are also included in this line. 
Balances primarily relate to senior debt.
The Company issues both fixed- and variable-rate debt in 
a range of currencies. It uses derivative contracts, primarily 
interest rate swaps, to effectively convert a portion of its fixed-
rate debt to variable-rate debt. In addition, the Company uses 
other derivative contracts to manage the foreign exchange 
impact of certain debt issuances. At December 31, 2024, the 
Company’s overall weighted-average interest rate for long-
term debt, excluding structured notes accounted for at fair 
value, was 4.26% on a contractual basis and 4.40% including 
the effects of derivative contracts.
237

Aggregate annual maturities of long-term debt obligations (based on final maturity dates) including trust preferred securities are as 
follows:
In millions of dollars
2025
2026
2027
2028
2029
Thereafter
Total
Citigroup Inc.
$ 
10,563 $ 
28,503 $ 
13,228 $ 
19,917 $ 
5,563 $ 
86,250 $ 
164,024 
Bank
 
9,999  
10,723  
5,318  
2,576  
3,391  
3,463  
35,470 
Broker-dealer
 
21,313  
11,643  
11,777  
6,763  
8,868  
27,442  
87,806 
Total
$ 
41,875 $ 
50,869 $ 
30,323 $ 
29,256 $ 
17,822 $ 
117,155 $ 
287,300 
The following table summarizes Citi’s outstanding trust preferred securities at December 31, 2024:
 
 
 
 
 
Junior subordinated debentures owned by trust
Trust
Issuance
date
Securities
issued
Liquidation
value(1)
Coupon
rate(2)
Common
shares
issued
to parent
Notional 
amount
Maturity
Redeemable
by issuer
beginning
In millions of dollars, except securities and share amounts
Citigroup Capital III
Dec. 1996  
194,053 $ 
194 
 7.625 %  
6,003 $ 
200 
Dec. 1, 2036
Not redeemable
Citigroup Capital XIII
Oct. 2010  89,840,000  
2,246 
3 mo. SOFR 
+663.161 bps(3)  
1,000  
2,246 
Oct. 30, 2040
Oct. 30, 2015
Total obligated
 
 $ 
2,440 
 
$ 
2,446 
 
 
Note: Distributions on the trust preferred securities and interest on the subordinated debentures are payable semiannually for Citigroup Capital III and quarterly for 
Citigroup Capital XIII.
(1)
Represents the notional value received by outside investors from the trusts at the time of issuance. This differs from Citi’s balance sheet carrying value due 
primarily to unamortized discount and issuance costs.
(2)
In each case, the coupon rate on the subordinated debentures is the same as that on the trust preferred securities. 
(3)
The spread incorporates the original contractual spread and a 26.161 bps tenor spread adjustment.
238

20.  REGULATORY CAPITAL 
   
Citigroup is subject to risk-based capital and leverage 
standards issued by the Federal Reserve Board, which 
constitute the U.S. Basel III rules. Citi’s U.S.-insured 
depository institution subsidiaries, including Citibank, are 
subject to similar standards issued by their respective primary 
bank regulatory agencies. These standards are used to evaluate 
capital adequacy and include the required minimums 
presented in the following table. The regulatory agencies are 
required by law to take specific, prompt corrective actions 
with respect to institutions that do not meet minimum capital 
standards.
The following table presents for Citigroup and Citibank 
the regulatory capital tiers, total risk-weighted assets, quarterly 
adjusted average total assets, Total Leverage Exposure, risk-
based capital ratios and leverage ratios:
   
In millions of dollars, except ratios
Stated
minimum
Citigroup
Citibank
Well-
capitalized
minimum
December 31, 
2024
December 31, 
2023
Well-
capitalized
minimum
December 31, 
2024
December 31, 
2023
CET1 Capital
 
 $ 
155,363 
$ 
153,595 
 $ 
153,483 
$ 
147,109 
Tier 1 Capital
 
  
174,527 
 
172,504 
  
155,613 
 
149,238 
Total Capital (Tier 1 Capital + Tier 2 
Capital)—Standardized Approach
 
205,827 
 
201,768 
 
173,060 
 
168,571 
Total Capital (Tier 1 Capital + Tier 2 
Capital)—Advanced Approaches
 
197,371 
 
191,919 
 
165,581 
 
160,706 
Total risk-weighted assets—Standardized 
Approach
 1,139,988 
 
1,148,608 
 
998,817 
 
983,960 
Total risk-weighted assets—Advanced 
Approaches
 1,280,190 
 
1,268,723 
 1,109,387 
 
1,057,194 
Quarterly adjusted average total assets(1)
  2,433,364 
 
2,394,272 
 1,726,312 
 
1,666,609 
Total Leverage Exposure(2)
 2,985,418 
 
2,964,954 
 2,195,386 
 
2,166,334 
CET1 Capital ratio(3)
 4.5 %
N/A
 13.63 %
 13.37 %
 6.5 %
 13.83 %
 13.92 %
Tier 1 Capital ratio(3)
 6.0 
 6.0 %
 15.31 
 15.02 
 8.0 
 14.03 
 14.12 
Total Capital ratio(3)
 8.0 
 10.0 
 15.42 
 15.13 
 10.0 
 14.93 
 15.20 
Leverage ratio
 4.0 
N/A
 7.17 
 7.20 
 5.0 
 9.01 
 8.95 
Supplementary Leverage ratio
 3.0 
N/A
 5.85 
 5.82 
 6.0 
 7.09 
 6.89 
(1)
Leverage ratio denominator. 
(2)
Supplementary Leverage ratio denominator. 
(3)
Citi’s binding CET1 Capital and Tier 1 Capital ratios were derived under the Basel III Standardized Approach, whereas Citi’s binding Total Capital ratio was 
derived under the Basel III Advanced Approaches framework for both periods presented. Citibank’s binding CET1 Capital, Tier 1 Capital and Total Capital ratios 
were derived under the Basel III Advanced Approaches framework for both periods presented.
N/A  Not applicable
As indicated in the table above, Citigroup and Citibank 
were “well capitalized” under the current federal bank 
regulatory agencies definitions as of December 31, 2024 and 
2023.
   
Banking Subsidiaries—Constraints on Dividends
There are various legal limitations on the ability of Citigroup’s 
subsidiary depository institutions to extend credit, pay 
dividends or otherwise supply funds to Citigroup and its non-
bank subsidiaries. The approval of the Office of the 
Comptroller of the Currency is required if total dividends 
declared in any calendar year were to exceed amounts 
specified by the agency’s regulations. 
In determining the dividends, each subsidiary depository 
institution must also consider its effect on applicable risk-
based capital and leverage ratio requirements, as well as policy 
statements of the federal bank regulatory agencies that indicate 
that banking organizations should generally pay dividends out 
of current operating earnings. Citigroup received $5.5 billion 
and $16.3 billion in dividends indirectly from Citibank 
through its holding company during 2024 and 2023, 
respectively.
239

21.  CHANGES IN ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (AOCI)
Changes in each component of Citigroup’s Accumulated other comprehensive income (loss) were as follows:
In millions of dollars
Net
unrealized
gains (losses)
on debt 
securities
Debt 
valuation 
adjustment 
(DVA)(1)
Cash 
flow 
hedges(2)
Benefit 
plans(3)
CTA, net of 
hedges(4)(5)
Excluded 
component 
of fair 
value 
hedges
Long-
duration 
insurance 
contracts(6)
Accumulated
other
comprehensive 
income (loss)
Balance, December 31, 2021
$ 
(614) $ 
(1,187) $ 
101 $ 
(5,852) $ 
(31,166) $ 
(47) $ 
— $ 
(38,765) 
Other comprehensive income 
before reclassifications
 
(5,599)  
2,047  
(2,718)  
(19)  
(2,855)  
49  
—  
(9,095) 
Increase (decrease) due to 
amounts reclassified from AOCI 
 
215  
(18)  
95  
116  
384  
6  
—  
798 
Change, net of taxes 
$ 
(5,384) $ 
2,029 $ (2,623) $ 
97 $ 
(2,471) $ 
55 $ 
— $ 
(8,297) 
Balance, December 31, 2022
$ 
(5,998) $ 
842 $ (2,522) $ 
(5,755) $ 
(33,637) $ 
8 $ 
— $ 
(47,062) 
Adjustment to opening balance, 
net of taxes(7)
 
—  
—  
—  
—  
—  
—  
27  
27 
Adjusted balance, beginning of 
period
$ 
(5,998) $ 
842 $ (2,522) $ 
(5,755) $ 
(33,637) $ 
8 $ 
27 $ 
(47,035) 
Other comprehensive income 
before reclassifications
 
2,266  
(1,553)  
(327)  
(416)  
752  
(16)  
7  
713 
Increase (decrease) due to 
amounts reclassified from AOCI
 
(12)  
2  
1,443  
121  
—  
(32)  
—  
1,522 
Change, net of taxes 
$ 
2,254 $ 
(1,551) $ 
1,116 $ 
(295) $ 
752 $ 
(48) $ 
7 $ 
2,235 
Balance, December 31, 2023
$ 
(3,744) $ 
(709) $ (1,406) $ 
(6,050) $ 
(32,885) $ 
(40) $ 
34 $ 
(44,800) 
Other comprehensive income 
before reclassifications
 
913  
(429)  
405  
242  
(5,162)  
2  
19  
(4,010) 
Increase (decrease) due to 
amounts reclassified from AOCI
 
(6)  
17  
781  
181  
—  
(14)  
(1)  
958 
Change, net of taxes 
$ 
907 $ 
(412) $ 
1,186 $ 
423 $ 
(5,162) $ 
(12) $ 
18 $ 
(3,052) 
Balance, December 31, 2024
$ 
(2,837) $ 
(1,121) $ 
(220) $ 
(5,627) $ 
(38,047) $ 
(52) $ 
52 $ 
(47,852) 
(1)
Reflects the after-tax valuation of Citi’s fair value option liabilities. See “Market Valuation Adjustments” in Note 26.
(2)
Primarily driven by Citi’s pay floating/receive fixed interest rate swap programs that hedge certain floating rates on assets. 
(3)
Primarily reflects adjustments based on the quarterly actuarial valuations of the Company’s significant pension and postretirement plans, annual actuarial 
valuations of all other plans and amortization of amounts previously recognized in other comprehensive income. 
(4)
Primarily reflects the movements in (by order of impact) the Mexican peso, Brazilian real, euro, Egyptian pound, Chilean peso, Japanese yen and South Korean 
won against the U.S. dollar and changes in related tax effects and hedges for the year ended December 31, 2024. Primarily reflects the movements in (by order of 
impact) the Mexican peso, Polish zloty, euro, Brazilian real, Russian ruble and Japanese yen against the U.S. dollar and changes in related tax effects and hedges 
for the year ended December 31, 2023. Primarily reflects the movements in (by order of impact) the Indian rupee, South Korean won, euro, Chinese yuan, Russian 
ruble, Japanese yen and British pound sterling against the U.S. dollar and changes in related tax effects and hedges for the year ended December 31, 2022. 
Amounts recorded in the CTA component of AOCI remain in AOCI until the sale or substantial liquidation of the foreign entity, at which point such amounts 
related to the foreign entity are reclassified into earnings.
(5)
December 31, 2022 reflects a reduction from an approximate $470 million (after-tax) ($620 million pretax) CTA loss (net of hedges) recorded in June 2022, 
associated with the closing of Citi’s sale of its consumer banking business in Australia (see Note 2). The reduction from AOCI had a neutral impact on Citi’s 
CET1 Capital.
(6)
Reflects the change in the liability for future policyholder benefits for certain long-duration life-contingent annuity contracts that are issued by a regulated Citi 
insurance subsidiary in Mexico and reported within Legacy Franchises. The amount reflects the change in the liability after discounting using an upper-medium-
grade fixed income instrument yield that reflects the duration characteristics of the liability. The balance of the liability for future policyholder benefits, which is 
recorded within Other liabilities, for this insurance subsidiary was approximately $413 million and $557 million at December 31, 2024 and 2023, respectively.
(7)
See Note 1.
240

The pretax and after-tax changes in each component of Accumulated other comprehensive income (loss) were as follows:
In millions of dollars
Pretax
Tax effect(1)
After-tax
Balance, December 31, 2021
$ 
(45,383) $ 
6,618 $ 
(38,765) 
Change in net unrealized gains (losses) on debt securities
 
(7,178)  
1,794  
(5,384) 
Debt valuation adjustment (DVA)
 
2,685  
(656)  
2,029 
Cash flow hedges
 
(3,477)  
854  
(2,623) 
Benefit plans
 
31  
66  
97 
Foreign currency translation adjustment (CTA)
 
(2,004)  
(467)  
(2,471) 
Excluded component of fair value hedges
 
73  
(18)  
55 
Long-duration insurance contracts
 
—  
—  
— 
Change
$ 
(9,870) $ 
1,573 $ 
(8,297) 
Balance, December 31, 2022
$ 
(55,253) $ 
8,191 $ 
(47,062) 
Adjustment to opening balance(2)
 
39  
(12)  
27 
Adjusted balance, beginning of period
$ 
(55,214) $ 
8,179 $ 
(47,035) 
Change in net unrealized gains (losses) on debt securities
 
3,136  
(882)  
2,254 
DVA
 
(2,078)  
527  
(1,551) 
Cash flow hedges
 
1,480  
(364)  
1,116 
Benefit plans
 
(353)  
58  
(295) 
CTA
 
665  
87  
752 
Excluded component of fair value hedges
 
(70)  
22  
(48) 
Long-duration insurance contracts
 
12  
(5)  
7 
Change
$ 
2,792 $ 
(557) $ 
2,235 
Balance, December 31, 2023
$ 
(52,422) $ 
7,622 $ 
(44,800) 
Change in net unrealized gains (losses) on debt securities
 
1,160  
(253)  
907 
DVA
 
(573)  
161  
(412) 
Cash flow hedges
 
1,570  
(384)  
1,186 
Benefit plans
 
576  
(153)  
423 
CTA
 
(4,759)  
(403)  
(5,162) 
Excluded component of fair value hedges
 
(19)  
7  
(12) 
Long-duration insurance contracts
 
28  
(10)  
18 
Change
$ 
(2,017) $ 
(1,035) $ 
(3,052) 
Balance, December 31, 2024
$ 
(54,439) $ 
6,587 $ 
(47,852) 
(1) 
Income tax effects of these items are released from AOCI contemporaneously with the related gross pretax amount.
(2) 
See Note 1.
241

The Company recognized pretax (gains) losses related to amounts in AOCI reclassified to the Consolidated Statement of Income as 
follows:
Increase (decrease) in AOCI due to amounts reclassified to 
Consolidated Statement of Income
Year ended December 31,
In millions of dollars
2024
2023
2022
Realized (gains) losses on sales of investments
$ 
(328) $ 
(188) $ 
(67) 
Gross impairment losses
 
323  
188  
360 
Subtotal, pretax
$ 
(5) $ 
— $ 
293 
Tax effect
 
(1)  
(12)  
(78) 
Net realized (gains) losses on investments, after-tax(1)
$ 
(6) $ 
(12) $ 
215 
Realized DVA (gains) losses on fair value option liabilities, pretax
$ 
23 $ 
3 $ 
(25) 
Tax effect
 
(6)  
(1)  
7 
Net realized DVA, after-tax
$ 
17 $ 
2 $ 
(18) 
Interest rate contracts
$ 
1,027 $ 
1,897 $ 
125 
Foreign exchange contracts
 
3  
4  
4 
Subtotal, pretax
$ 
1,030 $ 
1,901 $ 
129 
Tax effect
 
(249)  
(458)  
(34) 
Amortization of cash flow hedges, after-tax(2)
$ 
781 $ 
1,443 $ 
95 
Amortization of unrecognized:
Prior service cost (benefit)
$ 
(17) $ 
(22) $ 
(23) 
Net actuarial loss
 
256  
196  
221 
Curtailment/settlement impact(3)
 
2  
(7)  
(37) 
Subtotal, pretax
$ 
241 $ 
167 $ 
161 
Tax effect
 
(60)  
(46)  
(45) 
Amortization of benefit plans, after-tax(3)
$ 
181 $ 
121 $ 
116 
Excluded component of fair value hedges, pretax
$ 
(18) $ 
(43) $ 
9 
Tax effect
 
4  
11  
(3) 
Excluded component of fair value hedges, after-tax
$ 
(14) $ 
(32) $ 
6 
Long-duration contracts, pretax
$ 
(1) $ 
— $ 
— 
Tax effect
 
—  
—  
— 
Long-duration contracts, after-tax
$ 
(1) $ 
— $ 
— 
CTA, pretax
$ 
— $ 
— $ 
438 
Tax effect
 
—  
—  
(54) 
CTA, after-tax(4)
$ 
— $ 
— $ 
384 
Total amounts reclassified out of AOCI, pretax
$ 
1,270 $ 
2,028 $ 
1,005 
Total tax effect
 
(312)  
(506)  
(207) 
Total amounts reclassified out of AOCI, after-tax
$ 
958 $ 
1,522 $ 
798 
(1)
The pretax amount is reclassified to Realized gains (losses) on sales of investments, net and Gross impairment losses in the Consolidated Statement of Income. See 
Note 14.
(2)
See Note 24.
(3)
See Note 8.
(4)
The pretax amount is reclassified to Discontinued operations and Other revenue in the Consolidated Statement of Income, and results from the substantial
liquidation of a legacy U.K. consumer operation. See Note 2.
242

22.  PREFERRED STOCK
The following table summarizes the Company’s preferred stock outstanding:
 
 Dividend rate
 as of 
December 31, 
2024
 Redemption
price per 
depositary share/
preference share
 
Carrying value
 (in millions of dollars)
 
Issuance date
Redeemable by 
issuer beginning
Number of 
depositary
shares
December 31,
2024
December 31,
2023
Series D(1)
April 30, 2013
May 15, 2023
N/A $ 
1,000  
1,250,000 $ 
— $ 
1,250 
Series J(2)
September 19, 2013
September 30, 2023
N/A  
25  22,000,000  
—  
550 
Series M(3)
April 30, 2014
May 15, 2024
N/A  
1,000  
1,750,000  
—  
1,750 
Series P(4)
April 24, 2015
May 15, 2025
 5.950 %  
1,000  
2,000,000  
2,000  
2,000 
Series T(5)
April 25, 2016
August 15, 2026
 6.250 
 
1,000  
1,500,000  
1,500  
1,500 
Series U(6)
September 12, 2019
September 12, 2024
N/A  
1,000  
1,500,000  
—  
1,500 
Series V(7)
January 23, 2020
January 30, 2025
 4.700 
 
1,000  
1,500,000  
1,500  
1,500 
Series W(8)
December 10, 2020
December 10, 2025
 4.000 
 
1,000  
1,500,000  
1,500  
1,500 
Series X(9)
February 18, 2021
February 18, 2026
 3.875 
 
1,000  
2,300,000  
2,300  
2,300 
Series Y(10)
October 27, 2021
November 15, 2026
 4.150 
 
1,000  
1,000,000  
1,000  
1,000 
Series Z(11)
March 7, 2023
May 15, 2028
 7.375 
 
1,000  
1,250,000  
1,250  
1,250 
Series AA(12)
September 21, 2023
November 15, 2028
 7.625 
 
1,000  
1,500,000  
1,500  
1,500 
Series BB(13)
March 6, 2024
May 15, 2029
 7.200 
 
1,000  
550,000  
550  
— 
Series CC(14)
May 29, 2024
August 15, 2029
 7.125 
 
1,000  
1,750,000  
1,750  
— 
Series DD(15)
July 30, 2024
August 15, 2034
 7.000 
 
1,000  
1,500,000  
1,500  
— 
Series EE(16)
December 3, 2024
February 15, 2030
 6.750 
 
1,000  
1,500,000  
1,500  
— 
 
 
$ 
17,850 $ 
17,600 
(1)
Citi redeemed Series D in its entirety on May 15, 2024. 
(2)
Citi redeemed the remaining Series J in its entirety on March 29, 2024.
(3)
Citi redeemed Series M in its entirety on August 15, 2024.
(4)
Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable semiannually on May 15 and November 15 at a fixed rate until, but excluding, May 15, 2025, and thereafter payable quarterly on February 15, May 15, 
August 15 and November 15 at a floating rate, in each case when, as and if declared by the Citi Board of Directors.
(5)
Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable semiannually on February 15 and August 15 at a fixed rate until, but excluding, August 15, 2026, thereafter payable quarterly on February 15, May 15, 
August 15 and November 15 at a floating rate, in each case when, as and if declared by the Citi Board of Directors.
(6)
Citi redeemed Series U in its entirety on September 12, 2024.
(7)
Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable semiannually on January 30 and July 30 at a fixed rate until, but excluding, January 30, 2025, thereafter payable quarterly on January 30, April 30, July 30 
and October 30 at a floating rate, in each case when, as and if declared by the Citi Board of Directors. Citi redeemed Series V in its entirety on January 30, 2025.
(8)
Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on March 10, June 10, September 10 and December 10 at a fixed rate until, but excluding, December 10, 2025, thereafter payable quarterly on 
the same dates at a fixed rate that resets on the Series W reset date and every five years thereafter equal to the five-year treasury rate plus 3.597%, in each case 
when, as and if declared by the Citi Board of Directors.
(9)
Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 18, May 18, August 18 and November 18 at a fixed rate until, but excluding, February 18, 2026, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series X reset date and every five years thereafter equal to the five-year treasury rate plus 3.417%, in each case when, 
as and if declared by the Citi Board of Directors. 
(10) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, November 15, 2026, thereafter payable quarterly on 
the same dates at a fixed rate that resets on the Series Y reset date and every five years thereafter equal to the five-year treasury rate plus 3.000%, in each case 
when, as and if declared by the Citi Board of Directors.
(11) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, May 15, 2028, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series Z reset date and every five years thereafter equal to the five-year treasury rate plus 3.209%, in each case when, 
as and if declared by the Citi Board of Directors. 
(12) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, November 15, 2028, thereafter payable quarterly on 
the same dates at a fixed rate that resets on the Series AA reset date and every five years thereafter equal to the five-year treasury rate plus 3.211%, in each case 
when, as and if declared by the Citi Board of Directors.
(13) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, May 15, 2029, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series BB reset date and every five years thereafter equal to the five-year treasury rate plus 2.905%, in each case when, 
as and if declared by the Citi Board of Directors. 
243

(14) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, August 15, 2029, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series CC reset date and every five years thereafter equal to the five-year treasury rate plus 2.693%, in each case when, 
as and if declared by the Citi Board of Directors. 
(15) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, August 15, 2034, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series DD reset date and every 10 years thereafter equal to the 10-year treasury rate plus 2.757%, in each case when, as 
and if declared by the Citi Board of Directors. 
(16) Issued as depositary shares, each representing a 1/25th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are 
payable quarterly on February 15, May 15, August 15 and November 15 at a fixed rate until, but excluding, February 15, 2030, thereafter payable quarterly on the 
same dates at a fixed rate that resets on the Series EE reset date and every five years thereafter equal to the five-year treasury rate plus 2.572%, in each case when, 
as and if declared by the Citi Board of Directors.
N/A  Not applicable, as the series has been redeemed. 
On February 12, 2025, Citi issued $2 billion of Series FF preferred stock.
244

23.  SECURITIZATIONS AND VARIABLE INTEREST 
ENTITIES
Citigroup’s involvement with consolidated and unconsolidated VIEs with which the Company holds significant variable interests or 
has continuing involvement through servicing a majority of the assets in a VIE is presented below:
As of December 31, 2024
Maximum exposure to loss in significant unconsolidated VIEs(1)
Funded exposures(2)
Unfunded exposures
In millions of dollars
Total
involvement
with SPE
assets
Consolidated
VIE/SPE 
assets
Significant
unconsolidated
VIE assets(3)
Debt
investments
Equity
investments
Funding
commitments
Guarantees
and
derivatives
Total
Credit card securitizations
$ 
29,746 $ 
29,746 $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— 
Mortgage securitizations(4)
U.S. agency-sponsored
 
120,568  
—  
120,568  
2,387  
—  
—  
123  
2,510 
Non-agency-sponsored
 
62,378  
—  
62,378  
3,479  
—  
566  
—  
4,045 
Citi-administered asset-
backed commercial paper 
conduits 
 
21,306  
21,306  
—  
—  
—  
—  
—  
— 
Collateralized loan 
obligations (CLOs)
 
3,920  
—  
3,920  
2,019  
—  
—  
—  
2,019 
Asset-based financing(5)
 
268,498  
7,947  
260,551  
54,349  
735  
13,185  
—  68,269 
Municipal securities tender 
option bond trusts (TOBs)
 
935  
935  
—  
—  
—  
—  
—  
— 
Municipal investments
 
20,280  
3  
20,277  
2,360  
2,730  
2,502  
—  
7,592 
Client intermediation
 
387  
81  
306  
20  
—  
—  
49  
69 
Investment funds
 
641  
21  
620  
4  
18  
98  
—  
120 
Total
$ 
528,659 $ 
60,039 $ 
468,620 $ 
64,618 $ 
3,483 $ 
16,351 $ 
172 $ 84,624 
As of December 31, 2023
Maximum exposure to loss in significant unconsolidated VIEs(1)
Funded exposures(2)
Unfunded exposures
In millions of dollars
Total
involvement
with SPE
assets
Consolidated
VIE/SPE 
assets
Significant
unconsolidated
VIE assets(3)
Debt
investments
Equity
investments
Funding
commitments
Guarantees
and
derivatives
Total
Credit card securitizations
$ 
31,852 $ 
31,852 $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— 
Mortgage securitizations(4)
U.S. agency-sponsored
 
123,787  
—  
123,787  
2,332  
—  
—  
136  
2,468 
Non-agency-sponsored
 
64,963  
—  
64,963  
3,751  
—  
129  
—  
3,880 
Citi-administered asset-
backed commercial paper 
conduits
 
21,097  
21,097  
—  
—  
—  
—  
—  
— 
Collateralized loan 
obligations (CLOs)
 
5,562  
—  
5,562  
2,344  
—  
—  
—  
2,344 
Asset-based financing(5)
 
204,680  
12,197  
192,483  
48,187  
902  
13,655  
—  62,744 
Municipal securities tender 
option bond trusts (TOBs)
 
1,493  
883  
610  
12  
—  
417  
—  
429 
Municipal investments
 
21,317  
3  
21,314  
2,243  
2,779  
2,587  
—  
7,609 
Client intermediation
 
368  
86  
282  
37  
—  
—  
—  
37 
Investment funds
 
545  
70  
475  
3  
10  
95  
—  
108 
Total
$ 
475,664 $ 
66,188 $ 
409,476 $ 
58,909 $ 
3,691 $ 
16,883 $ 
136 $ 79,619 
(1) 
The definition of maximum exposure to loss is included in the text that follows this table.
(2) 
Included on Citigroup’s December 31, 2024 and 2023 Consolidated Balance Sheet.
(3) 
A significant unconsolidated VIE is an entity in which the Company has any variable interest or continuing involvement considered to be significant, regardless of 
the likelihood of loss.
(4) 
Citigroup mortgage securitizations also include agency and non-agency (private label) re-securitization activities. These SPEs are not consolidated. See “Re-
securitizations” below for further discussion.
245

(5) 
Included within this line are loans to third-party-sponsored private equity funds, which represent $45.5 billion and $6 billion in unconsolidated VIE assets and 
$824 million and $282 million in maximum exposure to loss as of December 31, 2024 and 2023, respectively.
The previous tables do not include:
•
certain investment funds for which the Company provides 
investment management services and personal estate 
trusts for which the Company provides administrative, 
trustee and/or investment management services;
•
certain third-party-sponsored private equity funds to 
which the Company provides secured credit facilities. The 
Company has no decision-making power and does not 
consolidate these funds, some of which may meet the 
definition of a VIE. The Company’s maximum exposure 
to loss is generally limited to a loan or lending-related 
commitment. As of December 31, 2024 and 2023, the 
Company’s maximum exposure to loss related to these 
transactions was $8.1 billion and $8.5 billion, respectively 
(see Notes 15 and 26);
•
certain VIEs structured by third parties in which the 
Company holds securities in inventory, as these 
investments are made on arm’s-length terms;
•
certain positions in mortgage- and asset-backed securities 
held by the Company, which are classified as Trading 
account assets or Investments, in which the Company has 
no other involvement with the related securitization entity 
deemed to be significant (see Notes 14 and 26); 
•
certain representations and warranties exposures in 
Citigroup residential mortgage securitizations, in which 
the original mortgage loan balances are no longer 
outstanding; and
•
VIEs such as preferred securities trusts used in connection 
with the Company’s funding activities. The Company 
does not have a variable interest in these trusts.
Consolidated VIEs
The Company engages in on-balance sheet securitizations, 
which are securitizations that do not qualify for sales 
treatment; thus, the assets remain on Citi’s Consolidated 
Balance Sheet, and any proceeds received are recognized as 
secured liabilities. In general, the third-party investors in the 
obligations of consolidated VIEs have legal recourse only to 
the assets of the respective VIEs and do not have such 
recourse to the Company, except where Citi has provided a 
guarantee to the investors or is the counterparty to certain 
derivative transactions involving the VIE. Thus, Citigroup’s 
maximum legal exposure to loss related to consolidated VIEs 
is significantly less than the carrying value of the consolidated 
VIE assets due to outstanding third-party financing.
Intercompany assets and liabilities are excluded from 
Citi’s Consolidated Balance Sheet. All VIE assets are 
restricted from being sold or pledged as collateral. The cash 
flows from these assets are the only source used to pay down 
the associated liabilities, which are non-recourse to Citi’s 
general assets.
The asset balances for consolidated VIEs represent the 
carrying amounts of the assets consolidated by the Company. 
The carrying amount may represent the amortized cost or the 
current fair value of the assets depending on the classification 
of the asset (e.g., loan or security) and the associated 
accounting model ascribed to that classification.
The asset balances for unconsolidated VIEs in which the 
Company has significant involvement represent the most 
current information available to the Company. In most cases, 
the asset balances represent an amortized cost basis without 
regard to impairments, unless fair value information is readily 
available to the Company.
The maximum funded exposure represents the balance 
sheet carrying amount of the Company’s investment in the 
VIE. It reflects the initial amount of cash invested in the VIE, 
adjusted for any accrued interest and cash principal payments 
received. The carrying amount may also be adjusted for 
increases or declines in fair value or any impairment in value 
recognized in earnings. The maximum exposure of unfunded 
positions represents the remaining undrawn committed 
amount, including liquidity and credit facilities provided by 
the Company or the notional amount of a derivative 
instrument considered to be a variable interest. In certain 
transactions, the Company has entered into derivative 
instruments or other arrangements that are not considered 
variable interests in the VIE (e.g., interest rate swaps, cross-
currency swaps or where the Company is the purchaser of 
credit protection under a credit default swap or total return 
swap where the Company pays the total return on certain 
assets to the SPE). Receivables under such arrangements are 
not included in the maximum exposure amounts.
246

The following tables present certain assets and liabilities of consolidated VIEs, which are included on Citi’s Consolidated Balance 
Sheet. The assets include those assets that can only be used to settle obligations of consolidated VIEs and are in excess of those 
obligations. In addition, the assets include third-party assets of consolidated VIEs only and exclude intercompany balances that 
eliminate in consolidation. The liabilities include third-party liabilities of consolidated VIEs only and exclude intercompany balances 
that eliminate in consolidation. The liabilities also exclude amounts where creditors or beneficial interest holders have recourse to the 
general credit of Citigroup.
December 31,
In millions of dollars
2024
2023
Assets of consolidated VIEs to be used to settle obligations of consolidated VIEs
 
 
Cash and due from banks
$ 
65 $ 
44 
Trading account assets
 
6,971  
11,350 
Investments
 
739  
767 
Loans, net of unearned income
 
Consumer
 
32,958  
35,141 
Corporate
 
21,492  
21,207 
Loans, net of unearned income
$ 
54,450 $ 
56,348 
Allowance for credit losses on loans (ACLL)
 
(2,376)  
(2,481) 
Total loans, net
$ 
52,074 $ 
53,867 
Other assets
 
190  
160 
Total assets of consolidated VIEs to be used to settle obligations of consolidated VIEs
$ 
60,039 $ 
66,188 
December 31,
In millions of dollars
2024
2023
Liabilities of consolidated VIEs for which creditors or beneficial interest holders 
do not have recourse to the general credit of Citigroup
 
 
Short-term borrowings
$ 
13,628 $ 
9,692 
Long-term debt
 
5,271  
8,443 
Other liabilities
 
920  
927 
Total liabilities of consolidated VIEs for which creditors or beneficial interest holders 
do not have recourse to the general credit of Citigroup
$ 
19,819 $ 
19,062 
247

Funding Commitments for Significant Unconsolidated VIEs—Liquidity Facilities and Loan Commitments
The following table presents the notional amount of liquidity facilities and loan commitments that are classified as funding 
commitments in the VIE tables above:
December 31, 2024
December 31, 2023
In millions of dollars
Liquidity
facilities
Loan/equity
commitments
Liquidity
facilities
Loan/equity
commitments
Non-agency-sponsored mortgage securitizations
$ 
— $ 
566 $ 
— $ 
129 
Citi-administered asset-backed commercial paper conduits
 
—  
—  
—  
— 
Asset-based financing
 
—  
13,185  
—  
13,655 
Municipal securities tender option bond trusts (TOBs)
 
—  
—  
417  
— 
Municipal investments
 
—  
2,502  
—  
2,587 
Investment funds
 
—  
98  
—  
95 
Total funding commitments
$ 
— $ 
16,351 $ 
417 $ 
16,466 
Significant Interests in Unconsolidated VIEs—Balance Sheet Classification
The following table presents the carrying amounts and classification of significant variable interests in unconsolidated VIEs:
In billions of dollars
December 31, 2024
December 31, 2023
Cash
$ 
— $ 
— 
Trading account assets
 
3.4  
1.9 
Investments
 
5.6  
8.3 
Total loans, net of allowance
 
58.4  
51.8 
Other
 
0.6  
0.6 
Total assets
$ 
68.0 $ 
62.6 
248

Credit Card Securitizations
The Company securitizes credit card receivables through trusts 
established to purchase the receivables. Citigroup transfers 
receivables into the trusts on a non-recourse basis. Credit card 
securitizations are revolving securitizations: as customers pay 
their credit card balances, the cash proceeds are used to 
purchase new receivables and replenish the receivables in the 
trust.
The Company’s primary credit card securitization activity 
is through two trusts—Citibank Credit Card Master Trust 
(Master Trust) and Citibank Omni Trust (Omni Trust), with 
the substantial majority through the Master Trust. These trusts 
are consolidated entities because, as servicer, Citigroup has the 
power to direct the activities that most significantly impact the 
economic performance of the trusts. Citigroup holds a seller’s 
interest and certain securities issued by the trusts, which could 
result in exposure to potentially significant losses or benefits 
from the trusts. Accordingly, the transferred credit card 
receivables remain on Citi’s Consolidated Balance Sheet with 
no gain or loss recognized. The debt issued by the trusts to 
third parties is included on Citi’s Consolidated Balance Sheet. 
Citi utilizes securitizations as one of the sources of 
funding for its business in North America. The following table 
reflects amounts related to the Company’s securitized credit 
card receivables:
In billions of dollars
December 31, 2024
December 31, 2023
Ownership interests in principal amount of trust credit card receivables
Sold to investors via trust-issued securities
$ 
5.2 $ 
6.9 
Retained by Citigroup as trust-issued securities
 
3.7  
5.1 
Retained by Citigroup via non-certificated interests
 
22.1  
21.4 
Total 
$ 
31.0 $ 
33.4 
The following table summarizes selected cash flow 
information related to Citigroup’s credit card securitizations:
In billions of dollars
2024
2023
2022
Proceeds from new securitizations
$ 
— $ 
1.5 $ 
0.3 
Pay down of maturing notes
 
(1.7)  
(2.4)  
(2.1) 
Managed Loans
After securitization of credit card receivables, the Company 
continues to maintain credit card customer account 
relationships and provides servicing for receivables transferred 
to the trusts. As a result, the Company considers the 
securitized credit card receivables to be part of the business it 
manages. As Citigroup consolidates the credit card trusts, all 
managed securitized card receivables are on-balance sheet.
Funding, Liquidity Facilities and Subordinated Interests
As noted above, Citigroup securitizes credit card receivables 
through two securitization trusts—Master Trust and Omni 
Trust. The liabilities of the trusts are included on the 
Consolidated Balance Sheet, excluding those retained by 
Citigroup.
Master Trust Liabilities (at Par Value)
The Master Trust issues fixed- and floating-rate term notes. 
Some of the term notes may be issued to multi-seller 
commercial paper conduits. The weighted-average maturity of 
the third-party term notes issued by the Master Trust was 3.6 
years as of December 31, 2024 and 3.8 years as of 
December 31, 2023.
In billions of dollars
Dec. 31, 
2024
Dec. 31, 
2023
Term notes issued to third parties
$ 
4.3 $ 
5.4 
Term notes retained by Citigroup 
affiliates
 
1.7  
1.5 
Total Master Trust liabilities
$ 
6.0 $ 
6.9 
Omni Trust Liabilities (at Par Value)
The Omni Trust issues fixed- and floating-rate term notes, 
some of which are purchased by multi-seller commercial paper 
conduits. The weighted-average maturity of the third-party 
term notes issued by the Omni Trust was 1.4 years as of 
December 31, 2024 and 1.3 years as of December 31, 2023.
In billions of dollars
Dec. 31, 
2024
Dec. 31, 
2023
Term notes issued to third parties
$ 
0.9 $ 
1.5 
Term notes retained by Citigroup 
affiliates
 
2.0  
3.6 
Total Omni Trust liabilities
$ 
2.9 $ 
5.1 
249

Mortgage Securitizations
Citigroup provides a wide range of mortgage loan products to 
a diverse customer base that are securitized through the use of 
VIEs, which are funded through the issuance of trust 
certificates backed solely by the transferred assets. These 
certificates have the same life as the transferred assets. In 
addition to providing a source of liquidity and less expensive 
funding, securitizing these assets also reduces Citi’s credit 
exposure to the borrowers. These mortgage loan 
securitizations are primarily non-recourse, thereby effectively 
transferring the risk of future credit losses to the purchasers of 
the securities issued by the trust.
Citi’s U.S. consumer mortgage business generally retains 
the servicing rights and in certain instances retains investment 
securities, interest-only strips and residual interests in future 
cash flows from the trusts and also provides servicing for a 
limited number of Services, Markets and Banking 
securitizations. Citi’s Services, Markets and Banking 
businesses may hold investment securities pursuant to credit 
risk retention rules or in connection with secondary market-
making activities. 
The Company securitizes mortgage loans generally 
through either a U.S. government-sponsored agency, such as 
Ginnie Mae, a U.S. agency-sponsored entity, such as Fannie 
Mae or Freddie Mac, or a private label (non-agency-sponsored 
mortgages) securitization. Citi is not the primary beneficiary 
of its U.S. agency-sponsored mortgage securitization entities 
because Citigroup does not have the power to direct the 
activities of the VIEs that most significantly impact the 
entities’ economic performance. Therefore, Citi does not 
consolidate these U.S. agency-sponsored mortgage 
securitization entities. Substantially all of the consumer loans 
sold or securitized through non-consolidated trusts by 
Citigroup are U.S. prime residential mortgage loans. Retained 
interests in non-consolidated agency-sponsored mortgage 
securitization trusts are classified as Trading account assets, 
except for MSRs, which are included in Other assets on 
Citigroup’s Consolidated Balance Sheet.
Citigroup does not consolidate certain non-agency-
sponsored mortgage securitization entities because Citi is 
either not the servicer with the power to direct the significant 
activities of the entity or Citi is the servicer, but the servicing 
relationship is deemed to be a fiduciary relationship; therefore, 
Citi is not deemed to be the primary beneficiary of the entity.
In certain instances, the Company has (i) the power to 
direct the activities that most significantly impact the entities’ 
economic performance and (ii) the obligation to either absorb 
losses or the right to receive benefits that could be potentially 
significant to its non-agency-sponsored mortgage 
securitization entities and, therefore, is the primary beneficiary 
and, thus, consolidates the VIE.
The following tables summarize selected cash flow information and retained interests related to Citigroup mortgage securitizations:
2024
2023
2022
In billions of dollars
U.S. agency- 
sponsored 
mortgages
Non-agency- 
sponsored 
mortgages
U.S. agency- 
sponsored 
mortgages
Non-agency- 
sponsored 
mortgages
U.S. agency- 
sponsored 
mortgages
Non-agency- 
sponsored 
mortgages
Principal securitized
$ 
8.0 $ 
9.4 $ 
4.9 $ 
4.8 $ 
6.9 $ 
13.9 
Proceeds from new securitizations
 
8.2  
8.8  
4.9  
3.5  
6.7  
13.4 
Contractual servicing fees received
 
0.1  
—  
0.1  
—  
0.1  
— 
Cash flows received on retained interests and other net 
cash flows
 
—  
0.2  
—  
0.2  
—  
0.2 
Purchases of previously transferred financial assets
 
0.1  
—  
—  
—  
0.1  
— 
Note: Excludes re-securitization transactions.
For non-consolidated mortgage securitization entities 
where the transfer of loans to the VIE meets the conditions for 
sale accounting, Citi recognizes a gain or loss based on the 
difference between the carrying value of the transferred assets 
and the proceeds received (generally cash but may be 
beneficial interests or servicing rights).
Agency and non-agency securitization gains for the year 
ended December 31, 2024 were $0.4 million and $216.2 
million, respectively. 
Agency and non-agency securitization gains for the year 
ended December 31, 2023 were $0.4 million and $88.7 
million, respectively, and $1.3 million and $154.8 million, 
respectively, for the year ended December 31, 2022.
2024
2023
Non-agency-sponsored 
mortgages(1)
Non-agency-sponsored 
mortgages(1)
In millions of dollars
U.S. agency- 
sponsored 
mortgages
Senior 
interests
Subordinated 
interests
U.S. agency- 
sponsored 
mortgages
Senior 
interests
Subordinated 
interests
Carrying value of retained interests(2) $ 
783 $ 
902 $ 
1,058 $ 
689 $ 
943 $ 
963 
250

(1) 
Disclosure of non-agency-sponsored mortgages as senior and subordinated interests is indicative of the interests’ position in the capital structure of the 
securitization.
(2) 
Retained interests consist of Level 2 and Level 3 assets depending on the observability of significant inputs. See Note 26 for more information about fair value 
measurements.
Key assumptions used in measuring the fair value of retained interests at the date of sale or securitization of mortgage receivables 
were as follows:
December 31, 2024
Non-agency-sponsored mortgages(1)
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Weighted-average discount rate
 11.9 %
 2.6 %
 6.9 %
Weighted-average constant prepayment rate
 9.5 %
 17.7 %
 10.1 %
Weighted-average anticipated net credit losses(2)
 NM
 0.2 %
 0.4 %
Weighted-average life
6.8 years
3.2 years
7.5 years
December 31, 2023
Non-agency-sponsored mortgages(1)
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Weighted-average discount rate
 12.9 %
 6.0 %
 6.1 %
Weighted-average constant prepayment rate
 5.9 %
 8.6 %
 7.3 %
Weighted-average anticipated net credit losses(2)
NM
 0.2 %
 0.9 %
Weighted-average life
7.7 years
6.8 years
8.1 years
(1) 
Disclosure of non-agency-sponsored mortgages as senior and subordinated interests is indicative of the interests’ position in the capital structure of the 
securitization.
(2) 
Anticipated net credit losses represent estimated loss severity associated with defaulted mortgage loans underlying the mortgage securitizations disclosed above. 
Anticipated net credit losses, in this instance, do not represent total credit losses incurred to date, nor do they represent credit losses expected on retained interests 
in mortgage securitizations.
NM  Anticipated net credit losses are not meaningful due to U.S. agency guarantees.
The interests retained by the Company range from highly rated and/or senior in the capital structure to unrated and/or residual 
interests. Key assumptions used in measuring the fair value of retained interests in securitizations of mortgage receivables at period 
end were as follows:
December 31, 2024
Non-agency-sponsored mortgages(1)
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Weighted-average discount rate
 7.2 %
 23.6 %
NM
Weighted-average constant prepayment rate
 5.7 %
 16.4 %
NM
Weighted-average anticipated net credit losses(2)
NM
NM
NM
Weighted-average life
7.6 years
4.5 years
NM
December 31, 2023
Non-agency-sponsored mortgages(1)
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Weighted-average discount rate
 5.4 %
NM
NM
Weighted-average constant prepayment rate
 5.8 %
NM
NM
Weighted-average anticipated net credit losses(2)
NM
NM
NM
Weighted-average life
7.5 years
NM
NM
(1) 
Disclosure of non-agency-sponsored mortgages as senior and subordinated interests is indicative of the interests’ position in the capital structure of the 
securitization.
251

(2) 
Anticipated net credit losses represent estimated loss severity associated with defaulted mortgage loans underlying the mortgage securitizations disclosed above. 
Anticipated net credit losses, in this instance, do not represent total credit losses incurred to date, nor do they represent credit losses expected on retained interests 
in mortgage securitizations.
NM Anticipated net credit losses are not meaningful due to U.S. agency guarantees.
The sensitivity of the fair value to adverse changes of 10% and 20% in each of the key assumptions is presented in the tables below. 
The negative effect of each change is calculated independently, holding all other assumptions constant. Because the key assumptions 
may not be independent, the net effect of simultaneous adverse changes in the key assumptions may be less than the sum of the 
individual effects presented below.
December 31, 2024
Non-agency-sponsored mortgages
In millions of dollars
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Discount rate
Adverse change of 10%
$ 
(28) $ 
— $ 
— 
Adverse change of 20%
 
(55)  
(1)  
— 
Constant prepayment rate
Adverse change of 10%
 
(19)  
—  
— 
Adverse change of 20%
 
(37)  
(1)  
— 
Anticipated net credit losses
Adverse change of 10%
NM  
—  
— 
Adverse change of 20%
NM  
—  
— 
December 31, 2023
Non-agency-sponsored mortgages
In millions of dollars
U.S. agency- 
sponsored mortgages
Senior 
interests
Subordinated 
interests
Discount rate
Adverse change of 10%
$ 
(20) $ 
— $ 
— 
Adverse change of 20%
 
(40)  
—  
— 
Constant prepayment rate
Adverse change of 10%
 
(17)  
—  
— 
Adverse change of 20%
 
(34)  
—  
— 
Anticipated net credit losses
Adverse change of 10%
NM  
—  
— 
Adverse change of 20%
NM  
—  
— 
NM Anticipated net credit losses are not meaningful due to U.S. agency guarantees.
The following table includes information about loan delinquencies and liquidation losses for assets held in non-consolidated, non-
agency-sponsored securitization entities at December 31:
Securitized assets
90 days past due
Liquidation losses
In billions of dollars, except liquidation losses in millions
2024
2023
2024
2023
2024
2023
Securitized assets
Residential mortgages(1)
$ 
31.0 $ 
28.2 $ 
0.3 $ 
0.5 $ 
(0.6) $ 
4.3 
Commercial and other
 
31.1  
29.9  
—  
—  
—  
— 
Total
$ 
62.1 $ 
58.1 $ 
0.3 $ 
0.5 $ 
(0.6) $ 
4.3 
(1)  Securitized assets include $91 million of personal loan securitizations as of December 31, 2024. 
252

Consumer Loan Securitizations
Beginning in the third quarter of 2023, Citi relaunched a 
program securitizing other consumer loans into asset-backed 
securities. The principal securitized and the proceeds from 
new securitizations for the year ended December 31, 2024 
were $1.2 billion and $1.2 billion, respectively, compared to 
$1 billion and $0.7 billion, respectively, as of December 31, 
2023. The gains recognized on the securitization of consumer 
loans were $5.1 million and $7.5 million for the years ended 
December 31, 2024 and 2023.
Mortgage Servicing Rights (MSRs)
In connection with the securitization of mortgage loans, Citi’s 
U.S. consumer mortgage business generally retains the 
servicing rights, which entitle the Company to a future stream 
of cash flows based on the outstanding principal balances of 
the loans and the contractual servicing fee. Failure to service 
the loans in accordance with contractual requirements may 
lead to a termination of the servicing rights and the loss of 
future servicing fees.
These transactions create intangible assets referred to as 
MSRs, which are recorded at fair value on Citi’s Consolidated 
Balance Sheet (see Note 26 for the valuation of MSRs). The 
MSRs correspond to principal loan balances of $56 billion and 
$52 billion as of December 31, 2024 and 2023, respectively. 
The Company receives fees during the course of servicing 
previously securitized mortgages. The amounts of these fees 
were as follows:
In millions of dollars
2024
2023
2022
Servicing fees
$ 
127 $ 
129 $ 
122 
Late fees
 
1  
4 
4
Total MSR fees
$ 
128 $ 
133 $ 
126 
In the Consolidated Statement of Income these fees are 
primarily classified as Commissions and fees, and changes in 
MSR fair values are classified as Other revenue.
Re-securitizations
The Company engages in re-securitization transactions backed 
by either residential or commercial mortgages in which debt 
securities are transferred to a VIE in exchange for new 
beneficial interests. Citi did not transfer non-agency (private 
label) securities to re-securitization entities, nor did Citi hold 
retained interests in such securitizations during the years 
ended December 31, 2024 and 2023. 
As of December 31, 2024 and 2023, Citi held no retained 
interests in private label re-securitization transactions 
structured by Citi. 
The Company also re-securitizes U.S. government-
agency-guaranteed mortgage-backed (agency) securities. 
During the years ended December 31, 2024 and 2023, Citi 
transferred agency securities with a fair value of 
approximately $22.8 billion and $17.1 billion, respectively, to 
re-securitization entities. 
As of December 31, 2024, the fair value of Citi-retained 
interests in agency re-securitization transactions structured by 
Citi totaled approximately $1.6 billion (including $977 million 
related to re-securitization transactions executed in 2024), 
compared to $1.7 billion as of December 31, 2023 (including 
$930 million related to re-securitization transactions executed 
in 2023), which is recorded in Trading account assets. The 
original fair values of agency re-securitization transactions in 
which Citi holds a retained interest as of December 31, 2024 
and 2023 were approximately $76.8 billion and $84.1 billion, 
respectively.
As of December 31, 2024 and 2023, the Company did not 
consolidate any private label or agency re-securitization 
entities.
Citi-Administered Asset-Backed Commercial Paper 
Conduits
Citi’s multi-seller commercial paper conduits provide the 
Company’s clients access to low-cost funding in the 
commercial paper markets. The conduits provide financing 
facilities to clients that are funded by issuing commercial 
paper to third-party investors. 
As administrator to Citi’s conduits, the Company is 
responsible for selecting and structuring assets purchased or 
financed by the conduits, making decisions regarding the 
funding of the conduits, including determining the tenor and 
other features of the commercial paper issued, monitoring the 
quality and performance of the conduits’ assets and facilitating 
the operations and cash flows of the conduits. In return, the 
Company earns structuring fees from customers for individual 
transactions and earns an administration fee from the conduit.
The assets are privately negotiated and structured 
transactions that are generally designed to be held by the 
conduit, rather than actively traded and sold. The yield earned 
by the conduit on each asset is generally tied to the rate on the 
commercial paper issued by the conduit, thus passing interest 
rate risk to the client. Each asset purchased by the conduit is 
structured with transaction-specific credit enhancement 
features provided by the third-party client, including over-
collateralization, cash and excess spread collateral accounts, 
direct recourse or third-party guarantees. These credit 
enhancements are sized with the objective of approximating a 
credit rating of A or above, based on Citi’s internal risk 
ratings. At December 31, 2024 and 2023, the commercial 
paper conduits administered by Citi had approximately $21.3 
billion and $21.1 billion of purchased assets outstanding, and 
unfunded commitments with clients of approximately $16.7 
billion and $16.7 billion, respectively.
At December 31, 2024 and 2023, the weighted-average 
remaining maturities of the commercial paper issued by the 
conduits were approximately 82 and 68 days, respectively. 
The conduits have obtained letters of credit from the 
Company that equal at least 8% to 10% of the conduit’s assets 
with a minimum of $200 million to $350 million. The letters 
of credit provided by the Company to the conduits total 
approximately $2.1 billion as of December 31, 2024 and $2.1 
billion as of December 31, 2023. In the event that defaulted 
assets exceed the transaction-specific credit enhancement 
described above, any losses in each conduit are allocated first 
to the Company and then to the commercial paper investors.
Citigroup also provides the conduits with two forms of 
liquidity agreements that are used to provide funding to the 
conduits in the event of a market disruption, among other 
events. Each asset of the conduits is supported by a 
253

transaction-specific liquidity facility in the form of an asset 
purchase agreement (APA). Under the APA, the Company has 
generally agreed to purchase non-defaulted eligible 
receivables from the conduit at par. The APA generally does 
not permit the purchase of defaulted or impaired assets. Any 
funding under the APA will likely subject the underlying 
conduit clients to increased interest costs. In addition, the 
Company provides the conduits with program-wide liquidity 
in the form of short-term lending commitments, where the 
Company has agreed to lend to the conduits in the event of a 
short-term disruption in the commercial paper market, subject 
to specified conditions. 
In the normal course of business, Citi purchases 
commercial paper, including commercial paper issued by 
Citigroup’s conduits. At December 31, 2024 and 2023, the 
Company owned $6.4 billion and $10.1 billion, respectively, 
of the commercial paper issued by its administered conduits. 
The Company’s investments were not driven by market 
illiquidity and the Company is not obligated under any 
agreement to purchase the commercial paper issued by the 
conduits.
The asset-backed commercial paper conduits are 
consolidated by Citi. The Company has determined that, 
through its roles as administrator and liquidity provider, it has 
both the power to direct the activities that most significantly 
impact the entities’ economic performance and an economic 
interest that could potentially be significant. No assets of any 
conduit are available to satisfy the creditors of Citigroup or 
any of its other subsidiaries.
Collateralized Loan Obligations (CLOs)
A collateralized loan obligation (CLO) is a VIE that purchases 
a portfolio of assets consisting primarily of non-investment-
grade corporate loans, financed through the issuance of 
multiple tranches of debt and equity to investors. A third-party 
asset manager is contracted by the CLO to purchase the 
underlying assets from the open market and monitor the credit 
risk associated with those assets. Over the term of a CLO, the 
asset manager directs purchases and sales of assets in a 
manner consistent with the CLO’s asset management 
agreement and indenture. 
Citi serves as a structuring and placement agent with 
respect to certain CLOs. Typically, the debt and equity of the 
CLOs are sold to third-party investors. On occasion, certain 
Citi entities may purchase some portion of a CLO’s liabilities 
for investment purposes. In addition, Citi may purchase, 
typically in the secondary market, certain securities issued by 
the CLOs to support its market-making activities.
The Company generally does not have the power to direct 
the activities that most significantly impact the economic 
performance of the CLOs, as this power is generally held by a 
third-party asset manager of the CLO. As such, those CLOs 
are not consolidated.
The following tables summarize selected cash flow 
information and retained interests related to Citigroup CLOs:
In billions of dollars
2024
2023
2022
Cash flows received on retained 
interests and other net cash flows
$ 
0.3 $ 
0.1 $ 
0.3 
Purchases of previously transferred 
financial assets
 
—  
—  
— 
In millions of dollars
Dec. 31, 
2024
Dec. 31, 
2023
Dec. 31, 
2022
Carrying value of retained 
interests
$ 
275 $ 
604 $ 
681 
All of Citi’s retained interests were held-to-maturity 
securities as of December 31, 2024 and 2023.
Municipal Securities Tender Option Bond (TOB) Trusts
Municipal TOB trusts may hold fixed- or floating-rate, taxable 
or tax-exempt securities issued by state and local governments 
and municipalities. TOB trusts are typically structured as 
single-issuer entities whose assets are purchased from either 
the Company or from other investors in the municipal 
securities market. TOB trusts finance the purchase of their 
municipal assets by issuing two classes of certificates: long-
dated, floating rate certificates (Floaters) that are putable 
pursuant to a liquidity facility and residual interest certificates 
(Residuals). The Floaters are purchased by third-party 
investors, typically tax-exempt money market funds. The 
Residuals are purchased by the original owner of the 
municipal securities that are being financed.
From Citigroup’s perspective, there are two types of TOB 
trusts: customer and non-customer. Customer TOB trusts are 
those trusts utilized by customers of the Company to finance 
their securities, generally municipal securities. The Residuals 
issued by these trusts are purchased by the customer being 
financed. Non-customer TOB trusts are generally used by the 
Company to finance its own municipal securities investments; 
the Residuals issued by non-customer TOB trusts are 
purchased by the Company.
With respect to both customer and non-customer TOB 
trusts, Citi may provide remarketing agent services. If Floaters 
are optionally tendered, Citigroup may, but is not obligated to, 
purchase the tendered Floaters into its own inventory. The 
level of the Company’s inventory of such Floaters fluctuates.
For certain non-customer trusts, the Company also 
provides credit enhancement. At December 31, 2024, $0.4 
billion of the municipal bonds owned by non-customer TOB 
trusts were subject to a credit guarantee provided by the 
Company. At December 31, 2023 none of the municipal bonds 
owned by non-customer TOB trusts were subject to a credit 
guarantee provided by the Company.
Citigroup also provides liquidity services to many 
customer and non-customer trusts. If a trust is unwound early 
due to an event other than a credit event on the underlying 
municipal bonds, the underlying municipal bonds are sold out 
of the trust and bond sale proceeds are used to redeem the 
outstanding trust certificates. If this results in a shortfall 
between the bond sale proceeds and the redemption price of 
254

the tendered Floaters, the Company, pursuant to the liquidity 
agreement, would be obligated to make a payment to the trust 
to satisfy that shortfall. For certain customer TOB trusts, 
Citigroup has also executed a reimbursement agreement with 
the holder of the Residual, pursuant to which the Residual 
holder is obligated to reimburse the Company for any payment 
the Company makes under the liquidity arrangement. These 
reimbursement agreements may be subject to daily margining 
based on changes in the market value of the underlying 
municipal bonds. In cases where a third party provides 
liquidity to a non-customer TOB trust, a similar 
reimbursement arrangement may be executed, whereby the 
Company (or a consolidated subsidiary of the Company), as 
Residual holder, would absorb any losses incurred by the 
liquidity provider.
For certain other non-customer TOB trusts, Citi serves as 
tender option provider. The tender option provider 
arrangement allows Floater holders to put their interests 
directly to the Company at any time, subject to the requisite 
notice period requirements, at a price of par.
At December 31, 2024, the Company did not have any 
liquidity or reimbursement agreements. At December 31, 
2023, liquidity agreements provided with respect to customer 
TOB trusts totaled $0.4 billion, of which $0.3 billion was 
offset by reimbursement agreements. 
Citi considers both customer and non-customer TOB 
trusts to be VIEs. Customer TOB trusts are not consolidated 
by the Company, as the power to direct the activities that most 
significantly impact the trust’s economic performance rests 
with the customer Residual holder, who may unilaterally cause 
the sale of the trust’s bonds.
Non-customer TOB trusts generally are consolidated 
because the Company holds the Residual interest and thus has 
the unilateral power to cause the sale of the trust’s bonds.
The Company also provides other liquidity agreements or 
letters of credit to customer-sponsored municipal investment 
funds, which are not variable interest entities, and 
municipality-related issuers that totaled $0.5 billion as of 
December 31, 2024 and $1.2 billion as of December 31, 2023. 
These liquidity agreements and letters of credit are offset by 
reimbursement agreements with various term-out provisions.
Municipal Investments
Municipal investment transactions include debt and equity 
interests in partnerships that finance the construction and 
rehabilitation of low-income housing, facilitate lending in new 
or underserved markets or finance the construction or 
operation of renewable municipal energy facilities. Citi 
generally invests in these partnerships as a limited partner and 
earns a return primarily through the receipt of tax credits and 
grants earned from the investments made by the partnership. 
The Company may also provide construction loans or 
permanent loans for the development or operation of real 
estate properties held by partnerships. These entities are 
generally considered VIEs. The power to direct the activities 
of these entities is typically held by the general partner. 
Accordingly, these entities are not consolidated by Citigroup.
Client Intermediation
Client intermediation transactions represent a range of 
transactions designed to provide investors with specified 
returns based on the returns of an underlying security, 
referenced asset or index. These transactions include credit-
linked notes and equity-linked notes. In these transactions, the 
VIE typically obtains exposure to the underlying security, 
referenced asset or index through a derivative instrument, such 
as a total-return swap or a credit-default swap. In turn, the VIE 
issues notes to investors that pay a return based on the 
specified underlying security, referenced asset or index. The 
VIE invests the proceeds in a financial asset or a guaranteed 
insurance contract that serves as collateral for the derivative 
contract over the term of the transaction. The Company’s 
involvement in these transactions includes being the 
counterparty to the VIE’s derivative instruments and investing 
in a portion of the notes issued by the VIE. In certain 
transactions, the investor’s maximum risk of loss is limited 
and the Company absorbs risk of loss above a specified level. 
Citi does not have the power to direct the activities of the VIEs 
that most significantly impact their economic performance and 
thus it does not consolidate them.
Citi’s maximum risk of loss in these transactions is 
defined as the amount invested in notes issued by the VIE and 
the notional amount of any risk of loss absorbed by Citi 
through a separate instrument issued by the VIE. The 
derivative instrument held by the Company may generate a 
receivable from the VIE (e.g., where the Company purchases 
credit protection from the VIE in connection with the VIE’s 
issuance of a credit-linked note), which is collateralized by the 
assets owned by the VIE. These derivative instruments are not 
considered variable interests and any associated receivables 
are not included in the calculation of maximum exposure to 
the VIE.
Investment Funds
The Company is the investment manager for certain 
investment funds and retirement funds that invest in various 
asset classes including private equity, hedge funds, real estate, 
fixed income and infrastructure. Citigroup earns a 
management fee, which is a percentage of capital under 
management, and may earn performance fees. In addition, for 
some of these funds the Company has an ownership interest in 
the investment funds. Citi has also established a number of 
investment funds as opportunities for qualified employees to 
invest in private equity investments. The Company acts as 
investment manager for these funds and may provide 
employees with financing on both recourse and non-recourse 
bases for a portion of the employees’ investment 
commitments.
255

Asset-Based Financing
The Company provides loans and other forms of financing to VIEs that hold assets. Those loans are subject to the same credit 
approvals as all other loans originated or purchased by the Company. Financings in the form of debt securities or derivatives are, in 
most circumstances, reported in Trading account assets and accounted for at fair value through earnings. The Company generally does 
not have the power to direct the activities that most significantly impact these VIEs’ economic performance; thus, it does not 
consolidate them.
The primary types of Citi’s asset-based financings, total assets of the unconsolidated VIEs with significant involvement and Citi’s 
maximum exposure to loss are presented below. For Citi to realize the maximum loss, the VIE (borrower) would have to default with 
no recovery from the assets held by the VIE.
December 31, 2024
December 31, 2023
In millions of dollars
Total 
unconsolidated 
VIE assets
Maximum 
exposure to 
unconsolidated 
VIEs
Total 
unconsolidated 
VIE assets
Maximum 
exposure to 
unconsolidated 
VIEs
Type
Commercial and other real estate
$ 
61,322 $ 
9,693 $ 
42,869 $ 
8,831 
Corporate loans
 
45,542  
21,009  
27,903  
18,546 
Other (including investment funds, airlines and shipping)
 
153,687  
37,567  
121,711  
35,367 
Total
$ 
260,551 $ 
68,269 $ 
192,483 $ 
62,744 
256

24.  DERIVATIVES
In the ordinary course of business, Citigroup enters into 
various types of derivative transactions, which include: 
•
Futures and forward contracts, which are commitments 
to buy or sell at a future date a financial instrument, 
commodity or currency at a contracted price that may be 
settled in cash or through delivery of an item readily 
convertible to cash.
•
Swap contracts, which are commitments to settle in cash 
at a future date or dates that may range from a few days to 
a number of years, based on differentials between 
specified indices or financial instruments, as applied to a 
notional principal amount.
•
Option contracts, which give the purchaser, for a 
premium, the right, but not the obligation, to buy or sell 
within a specified time a financial instrument, commodity 
or currency at a contracted price that may also be settled 
in cash, based on differentials between specified indices 
or prices.
Swaps, forwards and some option contracts are over-the-
counter (OTC) derivatives that are bilaterally negotiated with 
counterparties and settled with those counterparties, except for 
swap contracts that are novated and “cleared” through central 
counterparties (CCPs). Futures contracts and other option 
contracts are standardized contracts that are traded on an 
exchange with a CCP as the counterparty from the inception of 
the transaction. Citigroup enters into derivative contracts 
relating to interest rate, foreign currency, commodity and other 
market/credit risks for the following reasons:
•
Trading Purposes: Citigroup trades derivatives as an 
active market maker. Citigroup offers its customers 
derivatives in connection with their risk management 
actions to transfer, modify or reduce their interest rate, 
foreign exchange and other market/credit risks or for their 
own trading purposes. Citigroup also manages its 
derivative risk positions through offsetting trade activities.
•
Hedging: Citigroup uses derivatives in connection with its 
own risk management activities to hedge certain risks or 
reposition the risk profile of the Company. Hedging may 
be accomplished by applying hedge accounting in 
accordance with ASC 815, Derivatives and Hedging. For 
example, Citigroup issues fixed-rate long-term debt and 
then enters into a receive-fixed, pay-variable-rate interest 
rate swap with the same tenor and notional amount to 
synthetically convert the interest payments to a net 
variable-rate basis. This strategy is the most common 
form of an interest rate hedge, as it minimizes net interest 
cost in certain yield curve environments. Derivatives are 
also used to manage market risks inherent in specific 
groups of on-balance sheet assets and liabilities, including 
AFS securities, commodities and borrowings, as well as 
other interest-sensitive assets and liabilities. In addition, 
foreign exchange contracts are used to hedge non-U.S.-
dollar-denominated debt, foreign currency-denominated 
AFS securities and net investment exposures. 
Derivatives may expose Citigroup to market, credit or 
liquidity risks in excess of the amounts recorded on the 
Consolidated Balance Sheet. Market risk on a derivative 
product is the exposure created by potential fluctuations in 
interest rates, market prices, foreign exchange rates and other 
factors and is a function of the type of product, the volume of 
transactions, the tenor and terms of the agreement and the 
underlying volatility. Credit risk is the exposure to loss in the 
event of nonperformance by the other party to satisfy a 
derivative liability where the value of any collateral held by 
Citi is not adequate to cover such losses. The recognition in 
earnings of unrealized gains on derivative transactions is 
subject to management’s assessment of the probability of 
counterparty default. Liquidity risk is the potential exposure 
that arises when the size of a derivative position may affect the 
ability to monetize the position in a reasonable period of time 
and at a reasonable cost in periods of high volatility and 
financial stress. 
Derivative transactions are customarily documented under 
industry standard master netting agreements, which provide 
that following an event of default, the non-defaulting party 
may promptly terminate all transactions between the parties 
and determine the net obligation due to be paid to, or by, the 
defaulting party. These net obligations under master netting 
agreements are often secured by collateral posted under an 
industry standard credit support annex to the master netting 
agreement. 
The netting and collateral rights incorporated in the 
master netting agreements are considered to be legally 
enforceable if a supportive legal opinion has been obtained 
from counsel of recognized standing that provides (i) the 
requisite level of certainty regarding enforceability and (ii) 
that the exercise of rights by the non-defaulting party to 
terminate and close-out transactions on a net basis under these 
agreements will not be stayed or avoided under applicable law 
upon an event of default, including bankruptcy, insolvency or 
similar proceeding. 
A legal opinion may not be sought for certain jurisdictions 
where local law is silent or unclear as to the enforceability of 
such rights or where adverse case law or conflicting regulation 
may cast doubt on the enforceability of such rights. In some 
jurisdictions and for some counterparty types, the insolvency 
law may not provide the requisite level of certainty. For 
example, this may be the case for certain sovereigns, 
municipalities, central banks and U.S. pension plans. 
Exposure to credit risk on derivatives is affected by 
market volatility, which may impair the ability of 
counterparties to satisfy their obligations to the Company. 
Credit limits are established and closely monitored for 
customers engaged in derivatives transactions. Citi considers 
the level of legal certainty regarding enforceability of its 
offsetting rights under master netting agreements and credit 
support annexes to be an important factor in its risk 
management process. Specifically, Citi generally transacts 
much lower volumes of derivatives under master netting 
agreements where Citi does not have the requisite level of 
legal certainty regarding enforceability, because such 
derivatives consume greater amounts of single counterparty 
credit limits than those executed under enforceable master 
netting agreements. 
257

Cash collateral and security collateral in the form of G10 
government debt securities are often posted by a party to a 
master netting agreement to secure the net open exposure of 
the other party; the receiving party is free to commingle/
rehypothecate such collateral in the ordinary course of its 
business. Nonstandard collateral such as corporate bonds, 
municipal bonds, U.S. agency securities and/or MBS may also 
be pledged as collateral for derivative transactions. Security 
collateral posted to open and maintain a master netting 
agreement with a counterparty, in the form of cash and/or 
securities, may from time to time be segregated in an account 
at a third-party custodian pursuant to a tri-party account 
control agreement.
Information pertaining to Citigroup’s derivatives 
activities, based on notional amounts, is presented in the table 
below. Derivative notional amounts are reference amounts 
from which contractual payments are derived and do not 
represent a complete measure of Citi’s exposure to derivative 
transactions. Citi’s derivative exposure arises primarily from 
market fluctuations (i.e., market risk), counterparty failure 
(i.e., credit risk) and/or periods of high volatility or financial 
stress (i.e., liquidity risk), as well as any market valuation 
adjustments that may be required on the transactions. 
Moreover, notional amounts presented below do not reflect the 
netting of offsetting trades. For example, if Citi enters into a 
receive-fixed interest rate swap with $100 million notional, 
and offsets this risk with an identical but opposite pay-fixed 
position with a different counterparty, $200 million in 
derivative notionals is reported, although these offsetting 
positions may result in de minimis overall market risk. 
In addition, aggregate derivative notional amounts can 
fluctuate from period to period in the normal course of 
business based on Citi’s market share, levels of client activity 
and other factors. All derivatives are recorded in Trading 
account assets/Trading account liabilities on the Consolidated 
Balance Sheet.
258

Derivative Notionals
 
Hedging instruments under ASC 815
Trading derivative instruments
In millions of dollars
December 31,
2024
December 31,
2023
December 31,
2024
December 31,
2023
Interest rate contracts
 
 
 
 
Swaps
$ 
276,939 $ 
277,003 $ 
15,245,212 $ 
17,077,712 
Futures and forwards
 
—  
—  
3,006,869  
3,022,127 
Written options
 
—  
—  
2,799,577  
2,753,912 
Purchased options
 
—  
—  
2,526,165  
2,687,662 
Total interest rate contracts
$ 
276,939 $ 
277,003 $ 
23,577,823 $ 
25,541,413 
Foreign exchange contracts
Swaps
$ 
36,421 $ 
45,851 $ 
7,422,309 $ 
7,943,054 
Futures, forwards and spot
 
55,671  
49,779  
4,028,135  
3,737,063 
Written options
 
—  
—  
1,022,109  
778,397 
Purchased options
 
—  
—  
1,013,884  
771,134 
Total foreign exchange contracts
$ 
92,092 $ 
95,630 $ 
13,486,437 $ 
13,229,648 
Equity contracts
Swaps
$ 
— $ 
— $ 
323,751 $ 
317,117 
Futures and forwards
 
—  
—  
73,437  
72,592 
Written options
 
—  
—  
581,659  
544,315 
Purchased options
 
—  
—  
436,702  
428,949 
Total equity contracts
$ 
— $ 
— $ 
1,415,549 $ 
1,362,973 
Commodity and other contracts
Swaps
$ 
— $ 
— $ 
80,582 $ 
82,009 
Futures and forwards
 
4,403  
1,750  
183,494  
161,811 
Written options
 
—  
—  
54,673  
49,555 
Purchased options
 
—  
—  
55,819  
46,742 
Total commodity and other contracts
$ 
4,403 $ 
1,750 $ 
374,568 $ 
340,117 
Credit derivatives(1)
Protection sold
$ 
— $ 
— $ 
439,146 $ 
496,699 
Protection purchased
 
—  
—  
531,429  
567,627 
Total credit derivatives
$ 
— $ 
— $ 
970,575 $ 
1,064,326 
Total derivative notionals
$ 
373,434 $ 
374,383 $ 
39,824,952 $ 
41,538,477 
(1)
Credit derivatives are arrangements designed to allow one party (protection purchaser) to transfer the credit risk of a “reference asset” to another party (protection 
seller). These arrangements allow a protection seller to assume the credit risk associated with the reference asset without directly purchasing that asset. The 
Company enters into credit derivative positions for purposes such as risk management, yield enhancement, reduction of credit concentrations and diversification of 
overall risk, and as a market-maker to facilitate client transactions.
The following tables present the gross and net fair values 
of the Company’s derivative transactions and the related 
offsetting amounts as of December 31, 2024 and 2023. Gross 
positive fair values are offset against gross negative fair values 
by counterparty, pursuant to enforceable master netting 
agreements. Under ASC 815-10-45, payables and receivables 
in respect of cash collateral received from or paid to a given 
counterparty pursuant to a credit support annex are included in 
the offsetting amount if a legal opinion supporting the 
enforceability of netting and collateral rights has been 
obtained. GAAP does not permit similar offsetting for security 
collateral. 
In addition, the following tables reflect rule changes 
adopted by clearing organizations that require or allow entities 
to treat certain derivative assets, liabilities and the related 
variation margin as settlement of the related derivative fair 
values for legal and accounting purposes, as opposed to 
presenting gross derivative assets and liabilities that are 
subject to collateral, whereby the counterparties would also 
record a related collateral payable or receivable. The tables 
also present amounts that are not permitted to be offset in the 
Company’s balance sheet presentation, such as security 
collateral or cash collateral posted at third-party custodians, 
but which would be eligible for offsetting to the extent that an 
event of default has occurred and a legal opinion supporting 
enforceability of the netting and collateral rights has been 
obtained.
259

Derivative Mark-to-Market (MTM) Receivables/Payables 
Derivatives classified in 
Trading account assets/liabilities(1)(2)
In millions of dollars at December 31, 2024
Assets
Liabilities
Derivatives instruments designated as ASC 815 hedges
Over-the-counter
$ 
695 $ 
1 
Cleared
 
154  
19 
Interest rate contracts
$ 
849 $ 
20 
Over-the-counter
$ 
2,951 $ 
1,117 
Cleared
 
—  
— 
Foreign exchange contracts
$ 
2,951 $ 
1,117 
Total derivatives instruments designated as ASC 815 hedges
$ 
3,800 $ 
1,137 
Derivatives instruments not designated as ASC 815 hedges
Over-the-counter
$ 
95,907 $ 
88,776 
Cleared
 
33,447  
33,269 
Exchange traded
 
75  
67 
Interest rate contracts
$ 
129,429 $ 
122,112 
Over-the-counter
$ 
210,755 $ 
202,582 
Cleared
 
2,329  
2,298 
Exchange traded
 
10  
20 
Foreign exchange contracts
$ 
213,094 $ 
204,900 
Over-the-counter
$ 
19,262 $ 
25,950 
Cleared
 
—  
— 
Exchange traded
 
35,882  
35,786 
Equity contracts
$ 
55,144 $ 
61,736 
Over-the-counter
$ 
11,945 $ 
13,804 
Exchange traded
 
675  
826 
Commodity and other contracts
$ 
12,620 $ 
14,630 
Over-the-counter
$ 
6,907 $ 
5,569 
Cleared
 
1,808  
1,684 
Credit derivatives
$ 
8,715 $ 
7,253 
Total derivatives instruments not designated as ASC 815 hedges
$ 
419,002 $ 
410,631 
Total derivatives
$ 
422,802 $ 
411,768 
Less: Netting agreements(3)
$ 
(334,900) $ 
(334,900) 
Less: Netting cash collateral received/paid(4)
 
(27,303)  
(28,570) 
Net receivables/payables included on the Consolidated Balance Sheet(5)
$ 
60,599 $ 
48,298 
Additional amounts subject to an enforceable master netting agreement, 
but not offset on the Consolidated Balance Sheet
Less: Cash collateral received/paid
$ 
(808) $ 
(52) 
Less: Non-cash collateral received/paid
 
(6,017)  
(3,376) 
Total net receivables/payables(5)
$ 
53,774 $ 
44,870 
(1)
The derivatives fair values are also presented in Note 26. 
(2)
OTC derivatives are derivatives executed and settled bilaterally with counterparties without the use of an organized exchange or central clearing house. Cleared 
derivatives include derivatives executed bilaterally with a counterparty in the OTC market, but then novated to a central clearing house, whereby the central 
clearing house becomes the counterparty to both of the original counterparties. Exchange-traded derivatives include derivatives executed directly on an organized 
exchange that provides pre-trade price transparency.
(3)
Represents the netting of balances with the same counterparty under enforceable netting agreements. Approximately $264 billion, $36 billion and $35 billion of 
the netting against trading account asset/liability balances is attributable to each of the OTC, cleared and exchange-traded derivatives, respectively.
(4)
Represents the netting of cash collateral paid and received by counterparties under enforceable credit support agreements with appropriate legal opinion 
supporting enforceability of netting. Substantially all netting of cash collateral received and paid is against OTC derivative assets and liabilities, respectively.
(5)
The net receivables/payables include approximately $13 billion of derivative asset and $15 billion of derivative liability fair values not subject to enforceable 
master netting agreements, respectively.
260

Derivatives classified in 
Trading account assets/liabilities(1)(2)
In millions of dollars at December 31, 2023
Assets
Liabilities
Derivatives instruments designated as ASC 815 hedges
Over-the-counter
$ 
458 $ 
5 
Cleared
 
99  
121 
Interest rate contracts
$ 
557 $ 
126 
Over-the-counter
$ 
1,690 $ 
1,732 
Cleared
 
—  
— 
Foreign exchange contracts
$ 
1,690 $ 
1,732 
Total derivatives instruments designated as ASC 815 hedges
$ 
2,247 $ 
1,858 
Derivatives instruments not designated as ASC 815 hedges
Over-the-counter
$ 
113,993 $ 
105,512 
Cleared
 
43,858  
47,462 
Exchange traded
 
86  
86 
Interest rate contracts
$ 
157,937 $ 
153,060 
Over-the-counter
$ 
157,633 $ 
155,027 
Cleared
 
368  
420 
Exchange traded
 
3  
22 
Foreign exchange contracts
$ 
158,004 $ 
155,469 
Over-the-counter
$ 
19,515 $ 
25,425 
Cleared
 
—  
— 
Exchange traded
 
23,763  
22,521 
Equity contracts
$ 
43,278 $ 
47,946 
Over-the-counter
$ 
16,921 $ 
18,086 
Exchange traded
 
648  
710 
Commodity and other contracts
$ 
17,569 $ 
18,796 
Over-the-counter
$ 
6,094 $ 
6,293 
Cleared
 
2,245  
1,789 
Credit derivatives
$ 
8,339 $ 
8,082 
Total derivatives instruments not designated as ASC 815 hedges
$ 
385,127 $ 
383,353 
Total derivatives
$ 
387,374 $ 
385,211 
Less: Netting agreements(3)
$ 
(308,431) $ 
(308,431) 
Less: Netting cash collateral received/paid(4)
 
(21,226)  
(26,101) 
Net receivables/payables included on the Consolidated Balance Sheet(5)
$ 
57,717 $ 
50,679 
Additional amounts subject to an enforceable master netting agreement, 
but not offset on the Consolidated Balance Sheet
Less: Cash collateral received/paid
$ 
(563) $ 
(348) 
Less: Non-cash collateral received/paid
 
(5,208)  
(12,504) 
Total net receivables/payables(5)
$ 
51,946 $ 
37,827 
(1)
The derivative fair values are also presented in Note 26.
(2)
OTC derivatives are derivatives executed and settled bilaterally with counterparties without the use of an organized exchange or central clearing house. Cleared 
derivatives include derivatives executed bilaterally with a counterparty in the OTC market, but then novated to a central clearing house, whereby the central 
clearing house becomes the counterparty to both of the original counterparties. Exchange-traded derivatives include derivatives executed directly on an organized 
exchange that provides pre-trade price transparency.
(3)
Represents the netting of balances with the same counterparty under enforceable netting agreements. Approximately $242 billion, $44 billion and $22 billion of 
the netting against trading account asset/liability balances is attributable to each of the OTC, cleared and exchange-traded derivatives, respectively.
(4)
Represents the netting of cash collateral paid and received by counterparties under enforceable credit support agreements with appropriate legal opinion 
supporting enforceability of netting. Substantially all netting of cash collateral received and paid is against OTC derivative assets and liabilities, respectively.
(5)
The net receivables/payables include approximately $4 billion of derivative asset and $10 billion of derivative liability fair values not subject to enforceable 
master netting agreements, respectively.
261

For the years ended December 31, 2024, 2023 and 2022, 
amounts recognized in Principal transactions in the 
Consolidated Statement of Income include certain derivatives 
not designated in a qualifying hedging relationship. Citigroup 
presents this disclosure by business classification, showing 
derivative gains and losses related to its trading activities 
together with gains and losses related to non-derivative 
instruments within the same trading portfolios, as this 
represents how these portfolios are risk managed. See Note 6 
for further information.
The amounts recognized in Other revenue in the 
Consolidated Statement of Income related to derivatives not 
designated in a qualifying hedging relationship are presented 
below. The table below does not include any offsetting gains 
(losses) on the economically hedged items:
 
Gains (losses) included in
Other revenue
Year ended December 31,
In millions of dollars
2024
2023
2022
Interest rate contracts
$ 
(91) $ 
(47) $ 
141 
Foreign exchange
 
(135)  
(216)  
(56) 
Total
$ 
(226) $ 
(263) $ 
85 
The following table summarizes the gains (losses) on the Company’s fair value hedges: 
 
Gains (losses) on fair value hedges(1)
Year ended December 31,
2024
2023
2022
In millions of dollars
Other 
revenue
Net 
interest 
income
Other 
revenue
Net 
interest 
income
Other 
revenue
Net 
interest 
income
Gain (loss) on the hedging derivatives included in assessment of the 
effectiveness of fair value hedges
Interest rate hedges
$ 
— $ 
(1,073) $ 
— $ 
(804) $ 
— $ 
(8,322) 
Foreign exchange hedges
 
(112)  
—  
1,433  
—  
(1,375)  
— 
Commodity hedges(2)
 
657  
—  
(46)  
—  
(1,870)  
— 
Total gain (loss) on the hedging derivatives included in assessment of 
the effectiveness of fair value hedges
$ 
545 $ 
(1,073) $ 
1,387 $ 
(804) $ 
(3,245) $ 
(8,322) 
Gain (loss) on the hedged item in designated and qualifying fair 
value hedges
Interest rate hedges
$ 
— $ 
1,071 $ 
— $ 
795 $ 
— $ 
8,087 
Foreign exchange hedges
 
112  
—  
(1,433)  
—  
1,372  
— 
Commodity hedges(2)
 
(657)  
—  
46  
—  
1,870  
— 
Total gain (loss) on the hedged item in designated and qualifying fair 
value hedges
$ 
(545) $ 
1,071 $ 
(1,387) $ 
795 $ 
3,242 $ 
8,087 
Net gain (loss) on the hedging derivatives excluded from assessment 
of the effectiveness of fair value hedges
Interest rate hedges
$ 
— $ 
— $ 
— $ 
— $ 
— $ 
— 
Foreign exchange hedges(3)
 
36  
—  
2  
—  
171  
— 
Commodity hedges(2)(4)
 
396  
—  
312  
—  
94  
— 
Total net gain (loss) on the hedging derivatives excluded from 
assessment of the effectiveness of fair value hedges
$ 
432 $ 
— $ 
314 $ 
— $ 
265 $ 
— 
(1)
Gain (loss) amounts for interest rate risk hedges are included in Interest income/Interest expense. The accrued interest income on fair value hedges is recorded in 
Net interest income and is excluded from this table. Amounts included both hedges of AFS securities and long-term debt on a net basis, which largely offset in the 
current period.
(2)
The gain (loss) amounts for commodity hedges are included in Principal transactions for periods beginning 2023.
(3)
Amounts related to the forward points (i.e., the spot-forward difference) that are excluded from the assessment of hedge effectiveness and are generally reflected 
directly in earnings under the mark-to-market approach. Amounts related to cross-currency basis, which are recognized in AOCI, are not reflected in the table 
above. The amount of cross-currency basis included in AOCI was $(19) million and $(70) million for the years ended December 31, 2024 and 2023, respectively.
(4)
Amounts related to the forward points (i.e., the spot-forward difference) that are excluded from the assessment of hedge effectiveness and are generally reflected 
directly in earnings under the mark-to-market approach or recorded in AOCI under the amortization approach. The year ended December 31, 2024 includes gain 
(loss) of approximately $321 million and $75 million under the mark-to-market approach and amortization approach, respectively. The year ended December 31, 
2023 includes gain (loss) of approximately $284 million and $28 million under the mark-to-market approach and amortization approach, respectively.
262

Cumulative Basis Adjustment
The table below presents the carrying amount of Citi’s hedged 
assets and liabilities under qualifying fair value hedges at 
December 31, 2024 and 2023, along with the cumulative basis 
adjustments included in the carrying value of those hedged 
assets and liabilities that would reverse through earnings in 
future periods. 
Balance sheet line item in which
 hedged item is recorded  (in millions of dollars)
Carrying amount of 
hedged asset/ 
liability(1)
Cumulative basis adjustment increasing 
(decreasing) the carrying amount
Active
De-designated
As of December 31, 2024
Debt securities AFS—specifically hedged(2)
$ 
55,786 $ 
(348) $ 
(100) 
Debt securities AFS—portfolio-layer method(2)(3)
 
28,554  
(193)  
(67) 
Consumer loans—portfolio-layer method(4)
 
53,700  
(224)  
— 
Corporate loans—portfolio-layer method(5)
 
4,269  
(72)  
(12) 
Long-term debt
 
147,910  
(1,051)  
(4,499) 
As of December 31, 2023
Debt securities AFS—specifically hedged(2)
$ 
83,243 $ 
(1,173) $ 
(231) 
Debt securities AFS—portfolio-layer method(2)(3)
 
28,643  
248  
(51) 
Corporate loans—portfolio-layer method(5)
 
4,968  
93  
(3) 
Long-term debt
 
141,449  
(908)  
(5,160) 
 
(1) 
Excludes physical commodities inventories with a carrying value of approximately $11.4 billion and $8 billion as of December 31, 2024 and 2023, respectively, 
which includes cumulative basis adjustments of approximately $0.8 billion and $1.2 billion, respectively, for active hedges.
(2) 
Carrying amount represents the amortized cost basis of the hedged securities or portfolio layers.
(3) 
The Company designated approximately $12.9 billion and $14.0 billion as the hedged amount in the portfolio-layer hedging relationship as of December 31, 2024 
and 2023, respectively.
(4) 
The Company designated approximately $17.0 billion as the hedged amount in the portfolio-layer hedging relationship as of December 31, 2024.
(5) 
The Company designated approximately $3.0 billion and $3.6 billion as the hedged amount in the portfolio-layer hedging relationship as of December 31, 2024 
and 2023, respectively.
263

Cash Flow Hedges
The pretax change in AOCI from cash flow hedges is presented below:
In millions of dollars
2024
2023
2022
Amount of gain (loss) recognized in AOCI on 
derivatives
Interest rate contracts
$ 
476 $ 
(434) $ 
(3,640) 
Foreign exchange contracts
 
(7)  
13  
34 
Total gain (loss) recognized in AOCI
$ 
469 $ 
(421) $ 
(3,606) 
Other 
revenue
Net interest 
income
Other 
revenue
Net interest 
income
Other 
revenue
Net interest 
income
Amount of gain (loss) reclassified from AOCI to 
earnings(1)
Interest rate contracts
$ 
— $ 
(1,027) $ 
— $ 
(1,897) $ 
— $ 
(125) 
Foreign exchange contracts
 
(3)  
—  
(4)  
—  
(4)  
— 
Total gain (loss) reclassified from AOCI into earnings
$ 
(3) $ 
(1,027) $ 
(4) $ 
(1,897) $ 
(4) $ 
(125) 
Net pretax change in cash flow hedges included 
within AOCI
$ 
1,499 
$ 
1,480 
$ 
(3,477) 
(1)
All amounts reclassified into earnings for interest rate contracts are included in Interest income/Interest expense (Net interest income). For all other hedges, the 
amounts reclassified to earnings are included primarily in Other revenue and Net interest income in the Consolidated Statement of Income. 
The net gain (loss) associated with cash flow hedges 
expected to be reclassified from AOCI within 12 months of 
December 31, 2024 is approximately $(0.5) billion. The 
maximum length of time over which forecasted cash flows are 
hedged is 14 years.
The after-tax impact of cash flow hedges on AOCI is 
presented in Note 21.
264

Net Investment Hedges
The pretax gain (loss) recorded in CTA within AOCI, related 
to net investment hedges, was $2.8 billion, $(1.4) billion and 
$370 million for the years ended December 31, 2024, 2023 
and 2022, respectively. The year ended December 31, 2022 
includes a $36 million pretax loss related to net investment 
hedges, which were reclassified from AOCI into earnings 
(recorded in Other revenue). 
Credit Derivatives
Citi is a market maker and trades a range of credit derivatives. 
Through these contracts, Citi either purchases or writes 
protection on either a single name or a portfolio of reference 
credits. Citi also uses credit derivatives to help mitigate credit 
risk in its corporate and consumer loan portfolios and other 
cash positions and to facilitate client transactions. 
Citi manages counterparty credit risk arising from credit 
derivative contracts primarily through master netting 
agreements, collateral agreements and daily margin settlement 
requirements. A majority of Citi’s top 15 counterparties (by 
receivable balance owed to Citi) are central clearing houses, 
banks, financial institutions or other dealers. Contracts with 
these counterparties do not include ratings-based termination 
events. However, counterparty ratings downgrades may have 
an incremental effect by lowering the threshold at which Citi 
may call for additional collateral. 
The range of credit derivatives entered into includes credit 
default swaps, total return swaps, credit options and credit-
linked notes. 
A credit default swap is a contract in which, for a fee, a 
protection seller agrees to reimburse a protection buyer for any 
losses that occur due to a predefined credit event on a 
reference entity. These credit events are defined by the terms 
of the derivative contract and the reference entity and are 
generally limited to the market standard of failure to pay on 
indebtedness and bankruptcy of the reference entity and, in a 
more limited range of transactions, debt restructuring. Credit 
derivative transactions that reference emerging market entities 
also typically include additional credit events to cover the 
acceleration of indebtedness and the risk of repudiation or a 
payment moratorium. In certain transactions, protection may 
be provided on a portfolio of reference entities or asset-backed 
securities. If there is no credit event, as defined by the specific 
derivative contract, then the protection seller makes no 
payments to the protection buyer and receives only the 
contractually specified fee. However, if a credit event occurs 
as defined in the specific derivative contract sold, the 
protection seller will be required to make a payment to the 
protection buyer. Under certain contracts, the seller of 
protection may not be required to make a payment until a 
specified amount of losses has occurred with respect to the 
portfolio and/or may only be required to pay for losses up to a 
specified amount.
A total return swap typically transfers the total economic 
performance of a reference asset, which includes all associated 
cash flows, as well as capital appreciation or depreciation. The 
protection buyer receives a floating rate of interest and any 
depreciation on the reference asset from the protection seller 
and, in return, the protection seller receives the cash flows 
associated with the reference asset plus any appreciation. 
Thus, according to the total return swap agreement, the 
protection seller will be obligated to make a payment any time 
the floating interest rate payment plus any depreciation of the 
reference asset exceeds the cash flows associated with the 
underlying asset. A total return swap may terminate upon a 
default of the reference asset or a credit event with respect to 
the reference entity, subject to the provisions of the related 
total return swap agreement between the protection seller and 
the protection buyer.
A credit option is a credit derivative that allows investors 
to trade or hedge changes in the credit quality of a reference 
entity. For example, in a credit spread option, the option writer 
assumes the obligation to purchase or sell credit protection on 
the reference entity at a specified “strike” spread level. The 
option purchaser buys the right to sell credit default protection 
on the reference entity to, or purchase it from, the option 
writer at the strike spread level. The payments on credit spread 
options depend either on a particular credit spread or the price 
of the underlying credit-sensitive asset or other reference 
entity. The options usually terminate if a credit event occurs 
with respect to the underlying reference entity. 
A credit-linked note is a form of credit derivative 
structured as a debt security with an embedded credit default 
swap. The purchaser of the note effectively provides credit 
protection to the issuer by agreeing to receive a return that 
could be negatively affected by credit events on the underlying 
reference entity. If the reference entity defaults, the note may 
be cash settled or physically settled by delivery of a debt 
security of the reference entity. Thus, the maximum amount of 
the note purchaser’s exposure is the amount paid for the 
credit-linked note.
265

The following tables summarize the key characteristics of Citi’s credit derivatives portfolio by reference entity and derivative form:
 
Fair values
Notionals
In millions of dollars at December 31, 2024
Receivable(1)
Payable(2)
Protection
purchased
Protection
sold
By instrument
Credit default swaps and options
$ 
6,765 $ 
6,545 $ 
486,901 $ 
431,005 
Total return swaps and other
 
1,950  
708  
44,528  
8,141 
Total by instrument
$ 
8,715 $ 
7,253 $ 
531,429 $ 
439,146 
By rating of reference entity
Investment grade
$ 
4,578 $ 
3,450 $ 
405,271 $ 
350,124 
Non-investment grade
 
4,137  
3,803  
126,158  
89,022 
Total by rating of reference entity
$ 
8,715 $ 
7,253 $ 
531,429 $ 
439,146 
By maturity
Within 1 year
$ 
1,606 $ 
1,166 $ 
140,541 $ 
118,885 
From 1 to 5 years
 
5,625  
4,906  
342,608  
295,503 
After 5 years
 
1,484  
1,181  
48,280  
24,758 
Total by maturity
$ 
8,715 $ 
7,253 $ 
531,429 $ 
439,146 
(1)
The fair value amount receivable is composed of $3,864 million under protection purchased and $4,851 million under protection sold.
(2)
The fair value amount payable is composed of $5,403 million under protection purchased and $1,850 million under protection sold.
 
Fair values
Notionals
In millions of dollars at December 31, 2023
Receivable(1)
Payable(2)
Protection
purchased
Protection
sold
By instrument
Credit default swaps and options
$ 
7,686 $ 
7,243 $ 
539,522 $ 
491,514 
Total return swaps and other
 
653  
839  
28,105  
5,185 
Total by instrument
$ 
8,339 $ 
8,082 $ 
567,627 $ 
496,699 
By rating of reference entity
Investment grade
$ 
4,282 $ 
4,138 $ 
444,989 $ 
393,115 
Non-investment grade
 
4,057  
3,944  
122,638  
103,584 
Total by rating of reference entity
$ 
8,339 $ 
8,082 $ 
567,627 $ 
496,699 
By maturity
Within 1 year
$ 
986 $ 
1,713 $ 
155,910 $ 
128,874 
From 1 to 5 years
 
5,816  
4,939  
366,156  
337,583 
After 5 years
 
1,537  
1,430  
45,561  
30,242 
Total by maturity
$ 
8,339 $ 
8,082 $ 
567,627 $ 
496,699 
(1)
The fair value amount receivable is composed of $2,770 million under protection purchased and $5,569 million under protection sold. 
(2)
The fair value amount payable is composed of $6,097 million under protection purchased and $1,985 million under protection sold.
Fair values included in the above tables are prior to 
application of any netting agreements and cash collateral. For 
notional amounts, there is generally a difference between the 
total notional amounts of protection purchased and sold, and 
Citi may hold the reference assets directly rather than entering 
into offsetting credit derivative contracts as and when desired. 
The open risk exposures from credit derivative contracts are 
largely matched after certain cash positions in reference assets 
are considered and after notional amounts are adjusted, either 
to a duration-based equivalent basis or to reflect the level of 
subordination in tranched structures. The ratings of the credit 
derivatives portfolio presented in the tables and used to 
evaluate payment/performance risk are based on the assigned 
internal or external ratings of the reference asset or entity. 
Where external ratings are used, investment-grade ratings are 
considered to be “Baa/BBB” and above, while anything below 
is considered non-investment grade. Citi’s internal ratings are 
in line with the related external rating system. 
Citigroup evaluates the payment/performance risk of the 
credit derivatives for which it stands as a protection seller 
based on the credit rating assigned to the underlying reference 
credit. Credit derivatives written on an underlying non-
investment-grade reference entity represent greater payment 
risk to the Company. The non-investment-grade category in 
the table above also includes credit derivatives where the 
underlying reference entity has been downgraded subsequent 
to the inception of the derivative. 
266

The maximum potential amount of future payments under 
credit derivative contracts presented in the table above is 
based on the notional value of the derivatives. The Company 
believes that the notional amount for credit protection sold is 
not representative of the actual loss exposure based on 
historical experience. This amount has not been reduced by the 
value of the reference assets and the related cash flows. In 
accordance with most credit derivative contracts, should a 
credit event occur, the Company usually is liable for the 
difference between the protection sold and the value of the 
reference assets. Furthermore, the notional amount for credit 
protection sold has not been reduced for any cash collateral 
paid to a given counterparty, as such payments would be 
calculated after netting all derivative exposures, including any 
credit derivatives with that counterparty in accordance with a 
related master netting agreement. Due to such netting 
processes, determining the amount of collateral that 
corresponds to credit derivative exposures alone is not 
possible. The Company actively monitors open credit-risk 
exposures and manages this exposure by using a variety of 
strategies, including purchased credit derivatives, cash 
collateral or direct holdings of the referenced assets. This risk 
mitigation activity is not captured in the table above.
Credit Risk-Related Contingent Features in Derivatives
Certain derivative instruments contain provisions that require 
the Company to either post additional collateral or 
immediately settle any outstanding liability balances upon the 
occurrence of a specified event related to the credit risk of the 
Company. These events, which are defined by the existing 
derivative contracts, are primarily downgrades in the credit 
ratings of the Company and its affiliates. 
The fair value (excluding CVA) of all derivative 
instruments with credit risk-related contingent features that 
were in a net liability position at December 31, 2024 and 2023 
was $15 billion and $15 billion, respectively. The Company 
posted $13 billion and $12 billion as collateral for this 
exposure in the normal course of business as of December 31, 
2024 and 2023, respectively.
A downgrade could trigger additional collateral or cash 
settlement requirements for the Company and certain 
affiliates. In the event that Citigroup and Citibank were 
downgraded a single notch by all three major rating agencies 
as of December 31, 2024, the Company could be required to 
post an additional $0.2 billion as either collateral or settlement 
of the derivative transactions. In addition, the Company could 
be required to segregate with third-party custodians collateral 
previously received from existing derivative counterparties in 
an amount of less than $1 million upon the single notch 
downgrade, resulting in aggregate cash obligations and 
collateral requirements of approximately $0.2 billion.
Derivatives Accompanied by Financial Asset Transfers
The Company executes total return swaps that provide it with 
synthetic exposure to substantially all of the economic return 
of the securities or other financial assets referenced in the 
contract. In certain cases, the derivative transaction is 
accompanied by the Company’s transfer of the referenced 
financial asset to the derivative counterparty, most typically in 
response to the derivative counterparty’s desire to hedge, in 
whole or in part, its synthetic exposure under the derivative 
contract by holding the referenced asset in funded form. In 
certain jurisdictions these transactions qualify as sales, 
resulting in derecognition of the securities transferred (see 
Note 1 for further discussion of the related sale conditions for 
transfers of financial assets). For a significant portion of the 
transactions, the Company has also executed another total 
return swap where the Company passes on substantially all of 
the economic return of the referenced securities to a different 
third party seeking the exposure. In those cases, the Company 
is not exposed, on a net basis, to changes in the economic 
return of the referenced securities.
These transactions generally involve the transfer of the 
Company’s liquid government bonds, convertible bonds or 
publicly traded corporate equity securities from the trading 
portfolio and are executed with third-party financial 
institutions. The accompanying derivatives are typically total 
return swaps. The derivatives are cash settled and subject to 
ongoing margin requirements.
When the conditions for sale accounting are met, the 
Company reports the transfer of the referenced financial asset 
as a sale and separately reports the accompanying derivative 
transaction. These transactions generally do not result in a gain 
or loss on the sale of the security, because the transferred 
security was held at fair value in the Company’s trading 
portfolio. For transfers of financial assets accounted for as a 
sale by the Company, and for which the Company has retained 
substantially all of the economic exposure to the transferred 
asset through a total return swap executed with the same 
counterparty in contemplation of the initial sale (and still 
outstanding), the asset amounts derecognized and the gross 
cash proceeds received as of the date of derecognition were 
$6.2 billion and $4.3 billion as of December 31, 2024 and 
2023, respectively. 
At December 31, 2024, the fair value of these previously 
derecognized assets was $5.8 billion. The fair value of the 
total return swaps as of December 31, 2024 was $179 million 
recorded as gross derivative assets and $29 million recorded as 
gross derivative liabilities. At December 31, 2023, the fair 
value of these previously derecognized assets was $4.3 billion, 
and the fair value of the total return swaps was $121 million 
recorded as gross derivative assets and $29 million recorded as 
gross derivative liabilities. 
The balances for the total return swaps are on a gross 
basis, before the application of counterparty and cash 
collateral netting, and are included primarily as equity 
derivatives in the tabular disclosures in this Note.
267

25.  CONCENTRATIONS OF CREDIT RISK 
Concentrations of credit risk exist when changes in economic, 
industry or geographic factors similarly affect groups of 
counterparties whose aggregate credit exposure is material in 
relation to Citigroup’s total credit exposure. Although 
Citigroup’s portfolio of financial instruments is broadly 
diversified along industry, product and geographic lines, 
material transactions are completed with other financial 
institutions, particularly in the securities trading, derivatives 
and foreign exchange businesses.
In connection with the Company’s efforts to maintain a 
diversified portfolio, the Company limits its exposure to any 
one geographic region, country or individual creditor and 
monitors this exposure on a continuous basis. At 
December 31, 2024, Citigroup’s most significant 
concentration of credit risk was in AFS and HTM securities 
and Trading-related assets (trading securities) (collectively 
referred to below as “securities exposure”) with the U.S. 
government and its agencies, foreign governments, and states 
and municipalities. 
At December 31, 2024 and 2023, the Company’s 
securities exposure to the U.S. government and its agencies 
was $493 billion and $517 billion; to foreign governments was 
$209 billion and $206 billion; and to states and municipalities 
was $11 billion and $12 billion, respectively. 
268

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269

26.  FAIR VALUE MEASUREMENT
ASC 820-10, Fair Value Measurement, defines fair value, 
establishes a consistent framework for measuring fair value 
and requires disclosures about fair value measurements. Fair 
value is defined as the price that would be received to sell an 
asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date, and 
therefore represents an exit price. Among other things, the 
standard requires the Company to maximize the use of 
observable inputs and minimize the use of unobservable inputs 
when measuring fair value.
Under ASC 820-10, the probability of counterparty 
default is factored into the valuation of derivatives and other 
positions, and the impact of Citigroup’s own credit risk is 
factored into the valuation of derivatives and other liabilities 
that are measured at fair value.
Fair Value Hierarchy Principles
ASC 820-10 specifies a hierarchy of inputs based on whether 
the inputs are observable or unobservable. Observable inputs 
are developed using market data and reflect market participant 
assumptions, while unobservable inputs reflect the Company’s 
market assumptions. These two types of inputs have created 
the following fair value hierarchy:
•
Level 1: Quoted prices for identical instruments in active 
markets.
•
Level 2: Quoted prices for similar instruments in active 
markets, quoted prices for identical or similar instruments 
in markets that are not active and model-derived 
valuations in which all significant inputs and value drivers 
are observable in the market.
•
Level 3: Valuations derived from valuation techniques in 
which one or more significant inputs or significant value 
drivers are unobservable.
As required under the fair value hierarchy, the Company 
considers relevant and observable market inputs in its 
valuations where possible. 
The fair value hierarchy classification approach typically 
utilizes rules-based and data-driven criteria to determine 
whether an instrument is classified as Level 1, Level 2 or 
Level 3:
•
The determination of whether an instrument is quoted in 
an active market and therefore considered a Level 1 
instrument is based on the frequency of observed 
transactions and the quality of independent market data 
available on the measurement date. 
•
A Level 2 classification is assigned where there is 
observability of prices/market inputs to models, or where 
any unobservable inputs are not significant to the 
valuation. The determination of whether an input is 
considered observable is based on the availability of 
independent market data and its corroboration, for 
example through observed transactions in the market.
•
Otherwise, an instrument is classified as Level 3.
Determination of Fair Value and Hierarchy Levels
For assets and liabilities carried at fair value, the Company 
measures fair value using the procedures set out below, 
irrespective of whether the assets and liabilities are measured 
at fair value as a result of an election, a non-recurring lower-
of-cost-or-market (LOCOM) adjustment, or because they are 
required to be measured at fair value.
When available, the Company uses quoted market prices 
from active markets to determine fair value and classifies such 
items as Level 1. In some specific cases where a market price 
is available, the Company will apply practical expedients 
(such as matrix pricing) to calculate fair value, in which case 
the items may be classified as Level 2.
The Company may also apply a price-based methodology 
that utilizes, where available, quoted prices or other market 
information obtained from recent trading activity in positions 
with the same or similar characteristics to the position being 
valued. If relevant and observable prices are available, those 
valuations may be classified as Level 2. However, when there 
are one or more significant unobservable “price” inputs, those 
valuations will be classified as Level 3. Furthermore, when a 
quoted price is considered stale, a significant adjustment to the 
price of a similar security is necessary to reflect differences in 
the terms of the actual security being valued, or alternatively, 
when prices from independent sources are insufficient to 
corroborate a valuation, the “price” inputs are considered 
unobservable and the fair value measurements are classified as 
Level 3.
If quoted market prices are not available, fair value is 
based upon internally developed valuation techniques that use, 
where possible, current market-based parameters, such as 
interest rates, currency rates and option volatilities. Items 
valued using such internally generated valuation techniques 
are classified according to the lowest level input or value 
driver that is significant to the valuation. Thus, an item may be 
classified as Level 3 even though there may be some 
significant inputs that are readily observable.
Where internal valuation techniques are used to determine 
fair value estimates, independent vendor or broker data is 
utilized when possible. Vendor and broker valuations may be 
based on a variety of inputs ranging from observed prices to 
proprietary valuation models, and the Company assesses the 
quality and relevance of this information in determining the 
estimate of fair value. The following section describes the 
valuation methodologies used by the Company to measure 
various financial instruments at fair value. Where appropriate, 
the description includes details of the valuation models, the 
key inputs to those models and any significant assumptions.
Market Valuation Adjustments
Generally, the unit of account for a financial instrument is the 
individual financial instrument. The Company applies market 
valuation adjustments that are consistent with the unit of 
account, which do not include adjustments due to the size of 
the Company’s position, except as follows. ASC 820-10 
permits an exception, through an accounting policy election, to 
measure the fair value of a portfolio of financial assets and 
financial liabilities on the basis of the net open risk position 
when certain criteria are met. Citi has elected to measure 
certain portfolios of financial instruments that meet those 
270

criteria, such as derivatives, on the basis of the net open risk 
position. 
Valuation adjustments are applied to items classified as 
Level 2 or Level 3 in the fair value hierarchy to ensure that the 
fair value reflects the price at which the net open risk position 
could be exited. These valuation adjustments are based on the 
bid/offer spread for an instrument in the market. When Citi 
has elected to measure certain portfolios of financial 
investments, such as derivatives, on the basis of the net open 
risk position, the valuation adjustment may take into account 
the size of the position.
Credit valuation adjustments (CVA) and funding 
valuation adjustments (FVA) are applied to certain over-the-
counter (OTC) derivative instruments where adjustments to 
reflect counterparty credit risk, own credit risk and term 
funding risk are required to estimate fair value. This 
principally includes derivatives with a base valuation (e.g., 
discounted using overnight indexed swap (OIS)) requiring 
adjustment for these effects, such as uncollateralized interest 
rate swaps. The CVA represents a portfolio-level adjustment 
to reflect the risk premium associated with the counterparty’s 
(assets) or Citi’s (liabilities) non-performance risk. 
The FVA represents a market funding risk premium 
inherent in the uncollateralized portion of a derivative 
portfolio and in certain collateralized derivative portfolios that 
do not include standard credit support annexes (CSAs), such 
as where the CSA does not permit the reuse of collateral 
received. Citi’s FVA methodology leverages the existing CVA 
methodology to estimate a funding exposure profile. The 
calculation of this exposure profile considers collateral 
agreements in which the terms do not permit the Company to 
reuse the collateral received, including where counterparties 
post collateral to third-party custodians. Citi’s CVA and FVA 
methodologies consist of two steps: 
•
First, the exposure profile for each counterparty is 
determined using the terms of all individual derivative 
positions, and a Monte Carlo simulation or other 
quantitative analysis is used to generate a series of 
expected cash flows at future points in time. The 
calculation of this exposure profile considers the effect of 
credit risk mitigants and sources of funding, including 
pledged cash or other collateral and any legal right of 
offset that exists with a counterparty through 
arrangements such as netting agreements. Individual 
derivative contracts that are subject to an enforceable 
master netting agreement with a counterparty are 
aggregated as a netting set for this purpose, since it is 
those net cash flows that are subject to nonperformance 
risk. This process identifies specific, point-in-time future 
cash flows that are subject to nonperformance and term 
funding risk, rather than using the current recognized net 
asset or liability as a basis to measure the CVA and FVA. 
•
Second, for CVA, market-based views of default 
probabilities derived from observed credit spreads in the 
credit default swap (CDS) market are applied to the 
expected future cash flows determined in step one. Citi’s 
own credit CVA is determined using Citi-specific CDS 
spreads for the relevant tenor. Generally, counterparty 
CVA is determined using CDS spread indices for each 
credit rating and tenor. For certain identified netting sets 
where individual analysis is practicable (e.g., exposures to 
counterparties with liquid CDSs), counterparty-specific 
CDS spreads are used. For FVA, a term structure of 
spreads is applied to the expected funding exposures (e.g., 
the market liquidity spread used to represent the term 
funding premium associated with certain OTC 
derivatives).
The CVA and FVA are designed to incorporate a market 
view of the credit and funding risk, respectively, inherent in 
the derivative portfolio. However, most unsecured derivative 
instruments are negotiated bilateral contracts and are not 
commonly transferred to third parties. Derivative instruments 
are normally settled contractually or, if terminated early, are 
terminated at a value negotiated bilaterally between the 
parties. Thus, the CVA and FVA may not be realized upon a 
settlement or termination in the normal course of business. In 
addition, all or a portion of these adjustments may be reversed 
or otherwise adjusted in future periods in the event of changes 
in the credit or funding risk associated with the derivative 
instruments.
The table below summarizes the CVA and FVA applied 
to the fair value of derivative instruments (recorded in Trading 
account assets and Trading account liabilities on the 
Consolidated Balance Sheet) at December 31, 2024 and 2023:
 
Credit and funding 
valuation adjustments
contra-liability (contra-asset)
In millions of dollars
December 31,
2024
December 31,
2023
Counterparty CVA
$ 
(561) $ 
(580) 
Asset FVA
 
(539)  
(562) 
Citigroup (own credit) CVA
 
346  
381 
Liability FVA
 
209  
255 
Total CVA and FVA—
derivative instruments
$ 
(545) $ 
(506) 
271

The table below summarizes pretax gains (losses) related 
to changes in CVA and FVA on derivative instruments, net of 
hedges (recorded in Principal transactions revenue in the 
Consolidated Statement of Income), and changes in debt 
valuation adjustments (DVA) on Citi’s own fair value option 
(FVO) liabilities (recorded in Other comprehensive income in 
the Consolidated Statement of Comprehensive Income) for the 
years indicated:
 
Credit/funding/debt valuation
adjustments gain (loss)
In millions of dollars
2024
2023
2022
Counterparty CVA
$ 
(63) $ 
(31) $ 
(227) 
Asset FVA
 
68  
64  
(102) 
Own credit CVA
 
(56)  
(212)  
157 
Liability FVA
 
(46)  
(23)  
155 
Total CVA and FVA—
derivative instruments
$ 
(97) $ 
(202) $ 
(17) 
DVA related to own FVO 
liabilities(1)
$ 
(573) $ 
(2,078) $ 
2,685 
Total CVA, DVA and FVA
$ 
(670) $ 
(2,280) $ 
2,668 
(1) 
See Note 21.
Securities Purchased Under Agreements to Resell and 
Securities Sold Under Agreements to Repurchase
As no quoted prices exist for these instruments, fair value is 
determined using a discounted cash flow technique. Cash 
flows are estimated based on the terms of the contract, taking 
into account any embedded derivatives or other features. 
These cash flows are discounted using interest rates 
appropriate to the maturity of the instrument as well as the 
nature of the underlying collateral. Generally, when such 
instruments are recorded at fair value, they are classified 
within Level 2 of the fair value hierarchy, as the inputs used in 
the valuation are readily observable. However, certain long-
dated positions are classified within Level 3 of the fair value 
hierarchy.
Trading Account Assets and Liabilities—Trading Securities 
and Trading Loans
When available, the Company uses quoted market prices in 
active markets to determine the fair value of trading securities; 
such items are classified within Level 1 of the fair value 
hierarchy. Examples include government securities and 
exchange-traded equity securities.
For bonds and secondary market loans traded over the 
counter, the Company generally determines fair value utilizing 
various valuation techniques, including discounted cash flows, 
price-based and internal models. Where internal valuation 
techniques are used to determine fair value estimates, prices 
from independent sources, including third-party vendors, are 
utilized when possible. A price-based methodology utilizes, 
where available, quoted prices or other market information 
obtained from recent trading activity of instruments with 
similar characteristics to the bond or loan being valued. The 
yields used in discounted cash flow models are derived from 
the same price information. Trading securities and loans 
priced using such methods are generally classified as Level 2. 
However, when the significant inputs to the valuation are 
unobservable, or prices from independent sources are 
insufficient to corroborate valuation, a loan or security is 
generally classified as Level 3. Where internal valuation 
techniques are used to determine fair value estimates, prices 
from independent sources, including third-party vendors, are 
utilized when possible.
When the Company’s principal exit market for a portfolio 
of loans is through securitization, the Company uses the 
securitization price as a key input into the fair value of the 
loan portfolio. The securitization price is determined from the 
assumed proceeds of a hypothetical securitization within the 
current market environment. Where such a valuation approach 
is possible, loan portfolios are typically classified within Level 
2 of the fair value hierarchy.
For most of the subprime mortgage-backed security 
(MBS) exposures, fair value is determined utilizing observable 
transactions where available, or other valuation techniques 
such as discounted cash flow analysis utilizing valuation 
assumptions derived from similar, more observable securities 
as market proxies. The valuation of certain asset-backed 
security (ABS) collateralized debt obligation (CDO) positions 
is inferred through the net asset value of the underlying assets 
of the ABS CDO. 
Trading Account Assets and Liabilities—Derivatives
Exchange-traded derivatives, measured at fair value using 
quoted (i.e., exchange) prices in active markets, where 
available, are classified as Level 1 within the fair value 
hierarchy.
Derivatives without a quoted price in an active market and 
derivatives executed over the counter are valued using internal 
valuation techniques. These derivative instruments are 
classified as either Level 2 or Level 3 depending on the 
observability of the significant inputs to the valuation.
The valuation techniques depend on the type of derivative 
and the nature of the underlying instrument. The principal 
techniques used to value these instruments are discounted cash 
flows and internal models, such as derivative pricing models 
(e.g., Black-Scholes and Monte Carlo simulations). 
The key inputs depend upon the type of derivative and the 
nature of the underlying instrument and include interest rate 
yield curves, foreign exchange rates, volatilities and 
correlation.
Investments
The investments category includes available-for-sale debt and 
marketable equity securities whose fair values are generally 
determined by utilizing similar procedures described for 
trading securities above or, in some cases, using vendor 
pricing as the primary source.
Also included in investments are nonpublic investments in 
private equity and real estate entities. Determining the fair 
value of nonpublic securities involves a significant degree of 
management judgment, as no quoted prices exist and such 
securities are not generally traded. In addition, there may be 
transfer restrictions on private equity securities. The 
Company’s process for determining the fair value of such 
securities utilizes commonly accepted valuation techniques, 
including guideline public company analysis and comparable 
272

transactions. In determining the fair value of nonpublic 
securities, the Company also considers events such as a 
proposed sale of the investee company, initial public offerings, 
equity issuances or other observable transactions. Private 
equity securities are generally classified within Level 3 of the 
fair value hierarchy.
Mortgage Servicing Rights
The fair value of the mortgage servicing rights (MSRs), 
included in Intangible assets, is primarily affected by changes 
in prepayments of mortgages that result from shifts in 
mortgage interest rates. Specifically, higher interest rates tend 
to lead to declining prepayments, which causes the fair value 
of the MSRs to increase. In managing this risk, Citigroup 
economically hedges a significant portion of the value of its 
MSRs through the use of interest rate derivative contracts, 
forward purchase and sale commitments of mortgage-backed 
securities and purchased securities, all classified as Trading 
account assets.
See Note 23 for additional information on Citi’s MSRs.
Short-Term Borrowings and Long-Term Debt
Where fair value accounting has been elected, the fair value of 
non-structured liabilities is determined by utilizing internal 
models using the appropriate discount rate for the applicable 
maturity. Such instruments are classified within Level 2 of the 
fair value hierarchy when all significant inputs are readily 
observable.
The Company determines the fair value of hybrid 
financial instruments, including structured liabilities, using the 
appropriate derivative valuation methodology (described 
above in “Trading Account Assets and Liabilities—
Derivatives”) given the nature of the embedded risk profile. 
Such instruments are classified within Level 2 or Level 3 
depending on the observability of significant inputs to the 
valuation.
273

Items Measured at Fair Value on a Recurring Basis
The following tables present for each of the fair value 
hierarchy levels the Company’s assets and liabilities that are 
measured at fair value on a recurring basis at December 31, 
2024 and 2023. The Company may hedge positions that have 
been classified in the Level 3 category with other financial 
instruments (hedging instruments) that may be classified as 
Level 3, but also with financial instruments classified as 
Level 1 or Level 2. The effects of these hedges are presented 
gross in the following tables:
Fair Value Levels
Assets
 
 
 
 
 
 
Securities borrowed and purchased under agreements to resell
$ 
— $ 
462,542 $ 
128 $ 
462,670 $ (321,815) $ 140,855 
Trading non-derivative assets
Trading mortgage-backed securities
U.S. government-sponsored agency guaranteed
 
—  
63,365  
301  
63,666  
—  
63,666 
Residential
 
—  
528  
67  
595  
—  
595 
Commercial
 
—  
631  
36  
667  
—  
667 
Total trading mortgage-backed securities
$ 
— $ 
64,524 $ 
404 $ 
64,928 $ 
— $ 64,928 
U.S. Treasury and federal agency securities
$ 
142,837 $ 
6,517 $ 
1 $ 
149,355 $ 
— $ 149,355 
State and municipal
 
—  
168  
11  
179  
—  
179 
Foreign government
 
35,805  
39,035  
15  
74,855  
—  
74,855 
Corporate
 
1,197  
13,474  
269  
14,940  
—  
14,940 
Equity securities
 
41,163  
7,479  
166  
48,808  
—  
48,808 
Asset-backed securities
 
—  
2,131  
178  
2,309  
—  
2,309 
Other trading assets
 
—  
26,441  
333  
26,774  
—  
26,774 
Total trading non-derivative assets
$ 
221,002 $ 
159,769 $ 
1,377 $ 
382,148 $ 
— $ 382,148 
Trading derivatives
Interest rate contracts
$ 
17 $ 
128,562 $ 
1,699 $ 
130,278 
Foreign exchange contracts
 
—  
215,330  
715  
216,045 
Equity contracts
 
44  
53,734  
1,366  
55,144 
Commodity contracts
 
—  
11,546  
1,074  
12,620 
Credit derivatives
 
—  
7,993  
722  
8,715 
Total trading derivatives—before netting and collateral
$ 
61 $ 
417,165 $ 
5,576 $ 
422,802 
Netting agreements
$ (334,900) 
Netting of cash collateral received
 
(27,303) 
Total trading derivatives—after netting and collateral
$ 
61 $ 
417,165 $ 
5,576 $ 
422,802 $ (362,203) $ 60,599 
Investments
Mortgage-backed securities
U.S. government-sponsored agency guaranteed
$ 
— $ 
29,270 $ 
36 $ 
29,306 $ 
— $ 29,306 
Residential
 
—  
596  
28  
624  
—  
624 
Commercial
 
—  
1  
—  
1  
—  
1 
Total investment mortgage-backed securities
$ 
— $ 
29,867 $ 
64 $ 
29,931 $ 
— $ 29,931 
U.S. Treasury and federal agency securities
$ 
51,501 $ 
878 $ 
— $ 
52,379 $ 
— $ 52,379 
State and municipal
 
—  
1,230  
428  
1,658  
—  
1,658 
Foreign government
 
62,106  
71,241  
12  
133,359  
—  133,359 
Corporate
 
3,163  
1,505  
146  
4,814  
—  
4,814 
Marketable equity securities
 
130  
7  
14  
151  
—  
151 
Asset-backed securities
 
—  
846  
2  
848  
—  
848 
Other debt securities
 
—  
3,881  
6  
3,887  
—  
3,887 
Non-marketable equity securities(2)
 
—  
—  
404  
404  
—  
404 
Total investments
$ 
116,900 $ 
109,455 $ 
1,076 $ 
227,431 $ 
— $ 227,431 
In millions of dollars at December 31, 2024
Level 1
Level 2
Level 3
Gross
inventory
Netting(1)
Net
balance
Table continues on the next page.
274

In millions of dollars at December 31, 2024
Level 1
Level 2
Level 3
Gross
inventory
Netting(1)
Net
balance
Loans
$ 
— 
$ 
7,778 
$ 262 
$ 
8,040 $ 
— $ 
8,040 
Mortgage servicing rights
 
— 
 
— 
 
760 
 
760  
—  
760 
Other financial assets
$ 
5,373 
$ 
9,424 
$ 
15 
$ 
14,812 $ 
— $ 14,812 
Total assets
$ 343,336 
$ 1,166,133 
$ 9,194 
$ 1,518,663 $ (684,018) $ 834,645 
Total as a percentage of gross assets(3)
 22.6 %
 76.8 %
 0.6 %
Liabilities
Deposits
$ 
— 
$ 
3,569 
$ 
39 
$ 
3,608 $ 
— $ 
3,608 
Securities loaned and sold under agreements to repurchase
 
— 
 260,286 
 
390 
 
260,676  (211,522)  
49,154 
Trading account liabilities
Securities sold, not yet purchased
 
72,324 
 
13,184 
 
28 
 
85,536  
—  
85,536 
Other trading liabilities
 
— 
 
12 
 
— 
 
12  
—  
12 
Total trading account liabilities
$ 72,324 
$ 13,196 
$ 
28 
$ 
85,548 $ 
— $ 85,548 
Trading derivatives
Interest rate contracts
$ 
6 
$ 120,097 
$ 2,029 
$ 
122,132 
Foreign exchange contracts
 
— 
 205,487 
 
530 
 
206,017 
Equity contracts
 
40 
 
58,642 
 3,054 
 
61,736 
Commodity contracts
 
— 
 
13,960 
 
670 
 
14,630 
Credit derivatives
 
— 
 
6,635 
 
618 
 
7,253 
Total trading derivatives—before netting and collateral
$ 
46 
$ 404,821 
$ 6,901 
$ 
411,768 
Netting agreements
$ (334,900) 
Netting of cash collateral paid
 
(28,570) 
Total trading derivatives—after netting and collateral
$ 
46 
$ 404,821 
$ 6,901 
$ 
411,768 $ (363,470) $ 48,298 
Short-term borrowings
$ 
— 
$ 12,187 
$ 297 
$ 
12,484 $ 
— $ 12,484 
Long-term debt
 
— 
 
91,619 
 21,100 
 
112,719  
—  112,719 
Other financial liabilities
$ 
4,478 
$ 
744 
$ 
— 
$ 
5,222 $ 
— $ 
5,222 
Total liabilities
$ 76,848 
$ 786,422 
$ 28,755 
$ 
892,025 $ (574,992) $ 317,033 
Total as a percentage of gross liabilities(3)
 8.6 %
 88.2 %
 3.2 %
(1)
Represents netting of (i) the amounts due under securities purchased under agreements to resell and the amounts owed under securities sold under agreements to 
repurchase and (ii) derivative exposures covered by a qualifying master netting agreement and cash collateral offsetting.
(2)
Amounts exclude $23 million of investments measured at net asset value (NAV) in accordance with ASU 2015-07, Fair Value Measurement (Topic 820): 
Disclosures for Investments in Certain Entities That Calculate Net Asset Value per Share (or Its Equivalent).
(3)
Because the amount of the cash collateral paid/received has not been allocated to the Level 1, 2 and 3 subtotals, these percentages are calculated based on total 
assets and liabilities measured at fair value on a recurring basis, excluding the cash collateral paid/received on derivatives.
275

Fair Value Levels
In millions of dollars at December 31, 2023
Level 1
Level 2
Level 3
Gross
inventory
Netting(1)
Net
balance
Assets
 
 
 
 
 
 
Securities borrowed and purchased under agreements to resell
$ 
— $ 
453,715 $ 
139 $ 
453,854 $ (247,795) $ 206,059 
Trading non-derivative assets
Trading mortgage-backed securities
U.S. government-sponsored agency guaranteed
 
—  
79,795  
581  
80,376  
—  80,376 
Residential
 
1  
597  
116  
714  
—  
714 
Commercial
 
—  
464  
202  
666  
—  
666 
Total trading mortgage-backed securities
$ 
1 $ 
80,856 $ 
899 $ 
81,756 $ 
— $ 81,756 
U.S. Treasury and federal agency securities
$ 112,851 $ 
2,398 $ 
7 $ 
115,256 $ 
— $ 115,256 
State and municipal
 
—  
594  
3  
597  
—  
597 
Foreign government
 
44,203  
28,238  
54  
72,495  
—  72,495 
Corporate
 
1,858  
16,716  
500  
19,074  
—  19,074 
Equity securities
 
32,966  
12,135  
292  
45,393  
—  45,393 
Asset-backed securities
 
—  
1,223  
531  
1,754  
—  
1,754 
Other trading assets
 
97  
16,784  
833  
17,714  
—  17,714 
Total trading non-derivative assets
$ 191,976 $ 
158,944 $ 
3,119 $ 
354,039 $ 
— $ 354,039 
Trading derivatives
Interest rate contracts
$ 
49 $ 
156,307 $ 
2,138 $ 
158,494 
Foreign exchange contracts
 
—  
158,672  
1,022  
159,694 
Equity contracts
 
8  
41,870  
1,400  
43,278 
Commodity contracts
 
2  
16,456  
1,111  
17,569 
Credit derivatives
 
—  
7,564  
775  
8,339 
Total trading derivatives—before netting and collateral
$ 
59 $ 
380,869 $ 
6,446 $ 
387,374 
Netting agreements
$ (308,431) 
Netting of cash collateral received
 
(21,226) 
Total trading derivatives—after netting and collateral
$ 
59 $ 
380,869 $ 
6,446 $ 
387,374 $ (329,657) $ 57,717 
Investments
Mortgage-backed securities
U.S. government-sponsored agency guaranteed
$ 
— $ 
29,640 $ 
75 $ 
29,715 $ 
— $ 29,715 
Residential
 
—  
307  
116  
423  
—  
423 
Commercial
 
—  
1  
—  
1  
—  
1 
Total investment mortgage-backed securities
$ 
— $ 
29,948 $ 
191 $ 
30,139 $ 
— $ 30,139 
U.S. Treasury and federal agency securities
$ 
80,062 $ 
299 $ 
— $ 
80,361 $ 
— $ 80,361 
State and municipal
 
—  
1,589  
542  
2,131  
—  
2,131 
Foreign government
 
60,133  
70,871  
194  
131,198  
—  131,198 
Corporate
 
2,680  
2,370  
362  
5,412  
—  
5,412 
Marketable equity securities
 
159  
72  
27  
258  
—  
258 
Asset-backed securities
 
—  
938  
—  
938  
—  
938 
Other debt securities
 
—  
6,757  
—  
6,757  
—  
6,757 
Non-marketable equity securities(2)
 
—  
—  
483  
483  
—  
483 
Total investments
$ 143,034 $ 
112,844 $ 
1,799 $ 
257,677 $ 
— $ 257,677 
Table continues on the next page. 
276

In millions of dollars at December 31, 2023
Level 1
Level 2
Level 3
Gross
inventory
Netting(1)
Net
balance
Loans
$ 
— 
$ 
7,167 
$ 427 
$ 
7,594 $ 
— $ 7,594 
Mortgage servicing rights
 
— 
 
— 
 
691 
 
691  
—  
691 
Other financial assets
$ 
4,677 
$ 
8,321 
$ 
30 
$ 
13,028 $ 
— $ 13,028 
Total assets
$ 339,746 
$ 1,121,860 
$ 12,651 
$ 1,474,257 $ (577,452) $ 896,805 
Total as a percentage of gross assets(3)
 23.0 %
 76.1 %
 0.9 %
Liabilities
Deposits
$ 
— 
$ 
2,411 
$ 
29 
$ 
2,440 $ 
— $ 2,440 
Securities loaned and sold under agreements to repurchase
 
— 
 228,048 
 
390 
 
228,438  (165,953)  62,485 
Trading account liabilities
Securities sold, not yet purchased
 
91,163 
 
13,460 
 
35 
 
104,658  
—  104,658 
Other trading liabilities
 
— 
 
8 
 
— 
 
8  
—  
8 
Total trading account liabilities
$ 91,163 
$ 13,468 
$ 
35 
$ 
104,666 $ 
— $ 104,666 
Trading derivatives
Interest rate contracts
$ 
49 
$ 149,914 
$ 3,223 
$ 
153,186 
Foreign exchange contracts
 
— 
 156,474 
 
727 
 
157,201 
Equity contracts
 
18 
 
44,894 
 3,034 
 
47,946 
Commodity contracts
 
— 
 
17,964 
 
832 
 
18,796 
Credit derivatives
 
— 
 
7,234 
 
848 
 
8,082 
Total trading derivatives—before netting and collateral
$ 
67 
$ 376,480 
$ 8,664 
$ 
385,211 
Netting agreements
$ (308,431) 
Netting of cash collateral paid
 
(26,101) 
Total trading derivatives—after netting and collateral
$ 
67 
$ 376,480 
$ 8,664 
$ 
385,211 $ (334,532) $ 50,679 
Short-term borrowings
$ 
— 
$ 
6,064 
$ 
481 
$ 
6,545 $ 
— $ 6,545 
Long-term debt
 
— 
 
77,958 
 38,380 
 
116,338  
—  116,338 
Other financial liabilities
$ 
4,298 
$ 
130 
$ 
6 
$ 
4,434 $ 
— $ 4,434 
Total liabilities
$ 95,528 
$ 704,559 
$ 47,985 
$ 
848,072 $ (500,485) $ 347,587 
Total as a percentage of gross liabilities(3)
 11.3 %
 83.0 %
 5.7 %
(1)
Represents netting of (i) the amounts due under securities purchased under agreements to resell and the amounts owed under securities sold under agreements to 
repurchase and (ii) derivative exposures covered by a qualifying master netting agreement and cash collateral offsetting.
(2)
Amounts exclude $25 million of investments measured at NAV in accordance with ASU 2015-07, Fair Value Measurement (Topic 820): Disclosures for 
Investments in Certain Entities That Calculate Net Asset Value per Share (or Its Equivalent).
(3)
Because the amount of the cash collateral paid/received has not been allocated to the Level 1, 2 and 3 subtotals, these percentages are calculated based on total 
assets and liabilities measured at fair value on a recurring basis, excluding the cash collateral paid/received on derivatives. 
277

Changes in Level 3 Fair Value Category
The following tables present the changes in the Level 3 fair 
value category for the years ended December 31, 2024 and 
2023. The gains and losses presented below include changes in 
the fair value related to both observable and unobservable 
inputs.
The Company often hedges positions with offsetting 
positions that are classified in a different level. For example, 
the gains and losses for assets and liabilities in the Level 3 
category presented in the tables below do not reflect the effect 
of offsetting losses and gains on hedging instruments that may 
be classified in the Level 1 and Level 2 categories. In addition, 
the Company hedges items classified in the Level 3 category 
with instruments also classified in Level 3 of the fair value 
hierarchy. The hedged items and related hedges are presented 
gross in the following tables:
Level 3 Fair Value Rollforward
 
 
Net realized/unrealized
gains (losses) included in(1)
Transfers
 
 
 
 
 
Unrealized
gains 
(losses)
still held(3)
In millions of dollars
Dec. 31, 
2023
Principal
transactions
Other(1)(2)
into
Level 3
out of
Level 3
Purchases
Issuances
Sales
Settlements
Dec. 31, 
2024
Assets
Securities borrowed and 
purchased under 
agreements to resell
$ 
139 $ 
(4) $ 
— $ 
— $ 
— $ 
111 $ 
— $ 
— $ 
(118) $ 
128 $ 
(4) 
Trading non-derivative 
assets
Trading mortgage-
backed securities
U.S. government-
sponsored agency 
guaranteed
 
581  
(50)  
—  
456  
(856)  
667  
—  
(497)  
—  
301  
(18) 
Residential
 
116  
(8)  
—  
84  
(79)  
159  
—  
(205)  
—  
67  
(1) 
Commercial
 
202  
17  
—  
56  
(189)  
162  
—  
(212)  
—  
36  
(4) 
Total trading mortgage-
backed securities
$ 
899 $ 
(41) $ 
— $ 
596 $ (1,124) $ 
988 $ 
— $ 
(914) $ 
— $ 
404 $ 
(23) 
U.S. Treasury and 
federal agency 
securities
$ 
7 $ 
4 $ 
— $ 
1 $ 
(1) $ 
— $ 
— $ 
— $ 
(10) $ 
1 $ 
— 
State and municipal
 
3  
2  
—  
20  
(10)  
—  
—  
(4)  
—  
11  
1 
Foreign government
 
54  
(9)  
—  
21  
(49)  
192  
—  
(194)  
—  
15  
— 
Corporate
 
500  
155  
—  
188  
(484)  
587  
—  
(669)  
(8)  
269  
97 
Marketable equity 
securities
 
292  
5  
—  
239  
(75)  
169  
—  
(464)  
—  
166  
(8) 
Asset-backed securities
 
531  
(53)  
—  
54  
(210)  
273  
—  
(417)  
—  
178  
(21) 
Other trading assets
 
833  
174  
—  
200  
(440)  
377  
34  
(829)  
(16)  
333  
42 
Total trading non-
derivative assets
$ 3,119 $ 
237 $ 
— $ 1,319 $ (2,393) $ 
2,586 $ 
34 $ (3,491) $ 
(34) $ 1,377 $ 
88 
Trading derivatives, net(4)
Interest rate contracts
$ (1,085) $ 
(875) $ 
— $ 
275 $ 
462 $ 
94 $ 
19 $ 
(35) $ 
815 $ 
(330) $ 
(381) 
Foreign exchange 
contracts
 
295  
600  
—  
100  
(485)  
13  
—  
(197)  
(141)  
185  
(474) 
Equity contracts
 
(1,634)  
68  
—  
(135)  
1,022  
(954)  
—  
(77)  
22  
(1,688)  
(459) 
Commodity contracts
 
279  
460  
—  
46  
(210)  
(104)  
—  
(66)  
(1)  
404  
512 
Credit derivatives
 
(73)  
155  
—  
(20)  
29  
(4)  
—  
—  
17  
104  
81 
Total trading derivatives, 
net(4)
$ (2,218) $ 
408 $ 
— $ 
266 $ 
818 $ 
(955) $ 
19 $ 
(375) $ 
712 $ (1,325) $ 
(721) 
Table continues on the next page.
278

 
 
Net realized/unrealized
gains (losses) included in(1)
Transfers
 
 
 
 
 
Unrealized
gains 
(losses)
still held(3)
In millions of dollars
Dec. 31, 
2023
Principal
transactions
Other(1)(2)
into
Level 3
out of
Level 3
Purchases
Issuances
Sales
Settlements
Dec. 31, 
2024
Investments
Mortgage-backed 
securities
U.S. government-
sponsored agency 
guaranteed
$ 
75 $ 
— $ 
4 $ 
3 $ 
— $ 
7 $ 
— $ 
(53) $ 
— $ 
36 $ 
5 
Residential
 
116  
—  
(3)  
5  
(90)  
—  
—  
—  
—  
28  
(3) 
Commercial
 
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  
— 
Total investment 
mortgage-backed 
securities
$ 
191 $ 
— $ 
1 $ 
8 $ 
(90) $ 
7 $ 
— $ 
(53) $ 
— $ 
64 $ 
2 
U.S. Treasury and 
federal agency 
securities
$ 
— $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— $ 
— 
State and municipal
 
542  
—  
(31)  
—  
(8)  
14  
—  
(89)  
—  
428  
(14) 
Foreign government
 
194  
—  
(16)  
8  
(174)  
36  
—  
(36)  
—  
12  
(3) 
Corporate
 
362  
—  
(24)  
78  
(348)  
183  
—  
(105)  
—  
146  
(7) 
Marketable equity 
securities
 
27  
—  
(13)  
—  
—  
—  
—  
—  
—  
14  
— 
Asset-backed securities
 
—  
—  
—  
2  
—  
3  
—  
(3)  
—  
2  
— 
Other debt securities
 
—  
—  
—  
—  
—  
6  
—  
—  
—  
6  
— 
Non-marketable equity 
securities
 
483  
—  
(3)  
—  
—  
187  
—  
(263)  
—  
404  
(7) 
Total investments
$ 1,799 $ 
— $ 
(86) $ 
96 $ 
(620) $ 
436 $ 
— $ (549) $ 
— $ 1,076 $ 
(29) 
Loans
$ 
427 $ 
— $ 
(85) $ 
664 $ 
(896) $ 
— $ 
250 $ 
— $ 
(98) $ 
262 $ 
(6) 
Mortgage servicing rights
 
691  
—  
37  
—  
—  
—  
104  
—  
(72)  
760  
44 
Other financial assets
 
30  
—  
(1)  
—  
—  
5  
51  
(5)  
(65)  
15  
(1) 
Liabilities
Deposits
$ 
29 $ 
1 $ 
4 $ 
51 $ 
(40) $ 
— $ 
39 $ 
— $ 
(35) $ 
39 $ 
1 
Securities loaned and sold 
under agreements to 
repurchase
 
390  
5  
—  
—  
—  
976  
—  
—  
(971)  
390  
5 
Trading account liabilities
Securities sold, not yet 
purchased
 
35  
(14)  
—  
35  
(30)  
116  
—  
—  
(142)  
28  
5 
Other trading liabilities
 
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  
— 
Short-term borrowings
 
481  
(94)  
—  
88  
(560)  
1  
479  
—  
(286)  
297  
(37) 
Long-term debt
 38,380  
1,757  
—  
4,626  (22,923)  
—  
5,995  
—  
(3,221)  21,100  
1,731 
Other financial liabilities 
measured on a recurring 
basis
 
6  
—  
—  
—  
—  
—  
5  
—  
(11)  
—  
— 
(1)
Net realized/unrealized gains (losses) are presented as increase (decrease) to Level 3 assets, and as (increase) decrease to Level 3 liabilities. Changes in fair value 
of available-for-sale debt securities are recorded in AOCI, unless related to credit impairment, while gains and losses from sales are recorded in Realized gains 
(losses) from sales of investments in the Consolidated Statement of Income.
(2)
Unrealized gains (losses) on MSRs are recorded in Other revenue in the Consolidated Statement of Income.
(3)
Represents the amount of total gains or losses for the period, included in earnings (and AOCI for changes in fair value of available-for-sale debt securities and 
DVA on fair value option liabilities), attributable to the change in fair value relating to assets and liabilities classified as Level 3 that are still held at December 31, 
2024.
(4)
Total Level 3 trading derivative assets and liabilities have been netted in these tables for presentation purposes only.
279

 
 
Net realized/unrealized
gains (losses) included in(1)
Transfers
 
 
 
 
 
Unrealized
gains
(losses)
still held(3)
In millions of dollars
Dec. 31, 
2022
Principal
transactions
Other(1)(2)
into
Level 3
out of
Level 3
Purchases
Issuances
Sales
Settlements
Dec. 31, 
2023
Assets
 
 
 
 
 
 
 
 
 
 
 
Securities borrowed and 
purchased under agreements 
to resell
$ 
149 $ 
8 $ 
— $ 
— $ 
(2) $ 
308 $ 
— $ 
— $ 
(324) $ 
139 $ 
13 
Trading non-derivative 
assets
 
 
 
 
 
 
 
 
 
 
 
Trading mortgage-backed 
securities
 
 
 
 
 
 
 
 
 
 
 
U.S. government-
sponsored agency 
guaranteed
 
600  
7  
—  
396  
(543)  
616  
—  
(495)  
—  
581  
14 
Residential
 
166  
2  
—  
103  
(110)  
197  
—  
(242)  
—  
116  
(20) 
Commercial
 
145  
(25)  
—  
202  
(88)  
118  
—  
(150)  
—  
202  
(15) 
Total trading mortgage-
backed securities
$ 
911 $ 
(16) $ 
— $ 
701 $ 
(741) $ 
931 $ 
— $ 
(887) $ 
— $ 
899 $ 
(21) 
U.S. Treasury and federal 
agency securities
$ 
1 $ 
(4) $ 
— $ 
10 $ 
— $ 
— $ 
— $ 
— $ 
— $ 
7 $ 
— 
State and municipal
 
7  
(3)  
—  
21  
(2)  
—  
—  
(20)  
—  
3  
— 
Foreign government
 
119  
(18)  
—  
8  
(66)  
174  
—  
(163)  
—  
54  
(1) 
Corporate
 
394  
289  
—  
285  
(691)  
1,163  
—  
(940)  
—  
500  
(6) 
Marketable equity 
securities
 
192  
68  
—  
99  
(39)  
146  
—  
(174)  
—  
292  
62 
Asset-backed securities
 
668  
25  
—  
105  
(138)  
801  
—  
(930)  
—  
531  
12 
Other trading assets
 
648  
184  
—  
609  
(437)  
919  
2  
(1,086)  
(6)  
833  
28 
Total trading non-derivative 
assets
$ 2,940 $ 
525 $ 
— $ 1,838 $ (2,114) $ 
4,134 $ 
2 $ (4,200) $ 
(6) $ 3,119 $ 
74 
Trading derivatives, net(4)
Interest rate contracts
$ 
355 $ 
(1,588) $ 
— $ 
(172) $ 
(314) $ 
21 $ 
6 $ 
58 $ 
549 $ (1,085) $ 
(1,481) 
Foreign exchange 
contracts
 
50  
412  
—  
91  
46  
135  
—  
(107)  
(332)  
295  
(144) 
Equity contracts
 
(1,104)  
(672)  
—  
32  
858  
(819)  
—  
(114)  
185  
(1,634)  
(927) 
Commodity contracts
 
278  
324  
—  
235  
77  
(389)  
—  
(34)  
(212)  
279  
(284) 
Credit derivatives
 
(157)  
(220)  
—  
(1)  
307  
(8)  
—  
—  
6  
(73)  
(54) 
Total trading derivatives, 
net(4)
$ 
(578) $ 
(1,744) $ 
— $ 
185 $ 
974 $ 
(1,060) $ 
6 $ 
(197) $ 
196 $ (2,218) $ 
(2,890) 
Investments
Mortgage-backed 
securities
U.S. government-
sponsored agency 
guaranteed
$ 
30 $ 
— $ 
4 $ 
— $ 
(3) $ 
47 $ 
— $ 
(3) $ 
— $ 
75 $ 
2 
Residential
 
41  
—  
1  
—  
—  
90  
—  
(16)  
—  
116  
1 
Commercial
 
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  
— 
Total investment 
mortgage-backed 
securities
$ 
71 $ 
— $ 
5 $ 
— $ 
(3) $ 
137 $ 
— $ 
(19) $ 
— $ 
191 $ 
3 
U.S. Treasury and federal 
agency securities
$ 
— $ 
— $ 
(1) $ 
— $ 
(20) $ 
51 $ 
— $ 
(30) $ 
— $ 
— $ 
— 
State and municipal
 
586  
—  
27  
2  
(86)  
64  
—  
(51)  
—  
542  
31 
Foreign government
 
608  
—  
(13)  
27  
(327)  
850  
—  
(951)  
—  
194  
(3) 
Corporate
 
343  
—  
(2)  
49  
(61)  
131  
—  
(98)  
—  
362  
(4) 
Marketable equity 
securities
 
10  
—  
17  
—  
—  
—  
—  
—  
—  
27  
— 
Asset-backed securities
 
1  
—  
(1)  
30  
—  
—  
—  
(30)  
—  
—  
— 
Other debt securities
 
—  
—  
1  
—  
(63)  
62  
—  
—  
—  
—  
— 
Non-marketable equity 
securities
 
430  
—  
31  
8  
—  
42  
—  
(28)  
—  
483  
82 
Total investments
$ 2,049 $ 
— $ 
64 $ 
116 $ 
(560) $ 
1,337 $ 
— $ (1,207) $ 
— $ 1,799 $ 
109 
Table continues on the next page.
280

 
 
Net realized/unrealized
gains (losses) included in(1)
Transfers
 
 
 
 
 
Unrealized
gains
(losses)
still held(3)
In millions of dollars
Dec. 31, 
2022
Principal
transactions
Other(1)(2)
into
Level 3
out of
Level 3
Purchases
Issuances
Sales
Settlements
Dec. 31, 
2023
Loans
$ 1,361 $ 
— $ 
(236) $ 
32 $ 
(309) $ 
— $ 
241 $ 
— $ 
(662) $ 
427 $ 
(16) 
Mortgage servicing rights
 
665  
—  
28  
—  
—  
—  
66  
—  
(68)  
691  
20 
Other financial assets
 
57  
—  
(24)  
—  
(2)  
50  
22  
(32)  
(41)  
30  
— 
Liabilities
Deposits
$ 
15 $ 
(7) $ 
(4) $ 
50 $ 
(118) $ 
— $ 
84 $ 
— $ 
(13) $ 
29 $ 
9 
Securities loaned and sold 
under agreements to 
repurchase
 
1,031  
(5)  
—  
—  
(24)  
1,335  
61  
—  
(2,018)  
390  
— 
Trading account liabilities
Securities sold, not yet 
purchased
 
50  
(30)  
—  
22  
(49)  
123  
—  
—  
(141)  
35  
(13) 
Other trading liabilities
 
3  
1  
—  
4  
(2)  
3  
—  
—  
(7)  
—  
— 
Short-term borrowings
 
38  
44  
—  
62  
(31)  
2  
488  
—  
(34)  
481  
(27) 
Long-term debt
 36,117  
(1,039)  
—  
4,913  (10,215)  
—  
9,811  
—  
(3,285)  38,380  
(2,644) 
Other financial liabilities
 
2  
—  
6  
—  
(1)  
6  
49  
(20)  
(24)  
6  
— 
(1)
Net realized/unrealized gains (losses) are presented as increase (decrease) to Level 3 assets, and as (increase) decrease to Level 3 liabilities. Changes in fair value 
of available-for-sale debt securities are recorded in AOCI, unless related to credit impairment, while gains and losses from sales are recorded in Realized gains 
(losses) from sales of investments in the Consolidated Statement of Income.
(2)
Unrealized gains (losses) on MSRs are recorded in Other revenue in the Consolidated Statement of Income.
(3)
Represents the amount of total gains or losses for the period, included in earnings (and AOCI for changes in fair value of available-for-sale debt securities and 
DVA on fair value option liabilities), attributable to the change in fair value relating to assets and liabilities classified as Level 3 that are still held at December 31, 
2023.
(4)
Total Level 3 derivative assets and liabilities have been netted in these tables for presentation purposes only.
Level 3 Fair Value Transfers 
The following were the significant Level 3 transfers for the 
period December 31, 2023 to December 31, 2024:
During the 12 months ended December 31, 2024, transfers of 
Long-term debt were $22.9 billion from Level 3 to Level 2, 
and $4.6 billion from Level 2 to Level 3. The Level 3 to Level 
2 transfers were primarily the result of enhanced significance 
testing of unobservable inputs for certain structured debt 
instruments. The Level 2 to Level 3 transfers were primarily 
the result of certain unobservable inputs becoming more 
significant to the overall valuation of these instruments. The 
Level 3 to Level 2 transfers of $1.0 billion related to Equity 
contracts were primarily the result of certain unobservable 
inputs related to equity options becoming less significant to 
the overall valuation of these instruments.
The following were the significant Level 3 transfers for the period 
December 31, 2022 to December 31, 2023:
During the 12 months ended December 31, 2023, transfers of Long-
term debt were $4.9 billion from Level 2 to Level 3. Of the 
$4.9 billion transfer, approximately $4.2 billion related to interest 
rate option volatility inputs becoming unobservable and/or 
significant relative to their overall valuation, and $0.6 billion related 
to equity and credit derivative inputs (in addition to other volatility 
inputs, e.g., interest rate volatility inputs) becoming unobservable 
and/or significant to their overall valuation. In other instances, 
market changes have resulted in some inputs becoming more 
observable, and some unobservable inputs becoming less significant 
to the overall valuation of the instruments (e.g., when an option 
becomes deep-in or deep-out of the money). This has primarily 
resulted in $10.2 billion of certain structured long-term debt 
products being transferred from Level 3 to Level 2 during the 12 
months ended December 31, 2023.
281

  Valuation Techniques and Inputs for Level 3 Fair 
Value Measurements
The Company’s Level 3 inventory consists of both cash 
instruments and derivatives of varying complexity.
The following tables present the valuation techniques 
covering the majority of Level 3 inventory and the most 
significant unobservable inputs used in Level 3 fair value 
measurements. Methodologies are applied consistently. 
Changes in listed inputs period versus period represent 
variables that become more, or less, significant, hence their 
addition or removal from the tables below. Differences 
between these tables and amounts presented in the Level 3 
Fair Value Rollforward tables represent individually 
immaterial items that have been measured using a variety of 
valuation techniques other than those listed.
Assets
 
 
 
 
 
 
Securities borrowed and 
purchased under agreements to 
resell
$ 
128 Model-based
Credit spread
10 bps
10 bps
10 bps
Interest rate
 3.81 %
 3.81 %
 3.81 %
Mortgage-backed securities
$ 
230 Yield analysis
Yield
 5.24 %
 18.43 %
 9.25 %
 
214 Price-based
Price
$ 
0.01 
$ 
99.81 
$ 
35.24 
State and municipal, foreign 
government, corporate and 
other debt securities
$ 
560 Price-based
Price
$ 
— 
$ 
173.20 
$ 
98.52 
 
489 Model-based
Credit spread
35 bps
550 bps
277 bps
Yield
 4.20 %
 10.60 %
 9.88 %
 
140 Cash flow
WAL
3.59 years
8.82 years
7.57 years
Marketable equity securities(5)
$ 
131 Price-based
Price
$ 
— 
$ 14,382.07 
$ 
442.64 
 
22 Model-based
WAL
2.40 years
2.40 years
2.40 years
Recovery (in millions)
$ 
8,628 
$ 
8,628 
$ 
8,628 
Asset-backed securities
$ 
132 Price-based
Price
$ 
3.46 
$ 
132.54 
$ 
74.86 
 
47 Yield analysis
Yield
 5.85 %
 12.76 %
 8.07 %
Non-marketable equities
$ 
222 Comparables analysis Illiquidity discount 
 7.40 %
 33.00 %
 16.47 %
Revenue multiple
4.50x
16.31x
11.97x
EBITDA multiples
16.20x
16.20x
16.20x
 
81 Price-based
Price
$ 
0.54 
$ 2,960.96 
$ 
432.84 
 
50 Cash flow
Discount rate
 9.75 %
 17.50 %
 13.38 %
 
50 Model-based
Derivatives—gross(6)
Interest rate contracts (gross)
$ 
3,574 Model-based
IR normal volatility
 0.16 %
 20.00 %
 2.18 %
Yield
 1.69 %
 46.32 %
 5.64 %
Equity forward
 71.78 %
 334.29 %
 106.48 %
Foreign exchange contracts 
(gross)
$ 
1,247 Model-based
IR normal volatility
 0.67 %
 1.13 %
 0.93 %
IR basis
 (7.50) %
 64.75 %
 5.01 %
FX volatility
 3.33 %
 27.64 %
 12.55 %
Yield
 1.69 %
 46.32 %
 9.26 %
Equity contracts (gross)(7)
$ 
4,345 Model-based
Equity volatility
 — %
 145.41 %
 32.89 %
Equity forward
 71.78 %
 334.29 %
 105.90 %
Equity-FX 
correlation
 (93.33) %
 70.00 %
 (14.52) %
Equity-Equity 
correlation
 (36.22) %
 99.00 %
 72.43 %
Commodity and other contracts 
(gross)
$ 
1,716 Model-based
Forward price
 1.84 %
 244.41 %
 115.84 %
Commodity volatility
 7.14 %
 285.61 %
 35.86 %
Credit derivatives (gross)
$ 
869 Model-based
Recovery rate
 20.00 %
 72.00 %
 41.54 %
As of December 31, 2024
Fair value(1)
(in millions)
Methodology
Input
Low(2)(3)
High(2)(3)
Weighted
average(4)
282

Credit spread
5.00 bps
747.27 bps
100.50 bps
Credit spread 
volatility
 29.85 %
 81.44 %
 67.58 %
 
468 Price-based
Price
$ 
43.71 
$ 
103.53 
$ 
85.76 
Upfront points
 (6.25) %
 110.52 %
 43.93 %
Other financial assets and 
liabilities (gross)
$ 
14 Price-based
Price
$ 
91.12 
$ 
104.49 
$ 
100.04 
Loans and leases
$ 
177 Model-based
Equity volatility
 35.42 %
 41.94 %
 37.21 %
Forward price
 1.84 %
 244.41 %
 102.92 %
 
82 Price-based
Price
$ 
73.88 
$ 
99.25 
$ 
85.09 
Mortgage servicing rights
$ 
671 Cash flow
WAL
3.59 years
8.82 years
7.57 years
 
84 Model-based
Yield
 0.30 %
 12.00 %
 6.82 %
Liabilities
Interest-bearing deposits
$ 
39 Model-based
Forward price
 100.00 %
 100.00 %
 100.00 %
Securities loaned and sold under 
agreements to repurchase
$ 
390 Model-based
Interest rate 
 4.25 %
 4.85 %
 4.28 %
IR normal volatility
 0.67 %
 1.13 %
 0.93 %
Trading account liabilities
Securities sold, not yet 
purchased and other trading 
liabilities
$ 
27 Price-based
Price
$ 
— 
$ 14,382.07 
$ 
91.47 
Short-term borrowings and 
long-term debt
$ 
20,883 Model-based
IR normal volatility
 0.04 %
 20.00 %
 1.54 %
Equity volatility
 — %
 145.41 %
 19.81 %
Equity-IR correlation
 (34.00) %
 60.00 %
 27.29 %
As of December 31, 2024
Fair value(1)
(in millions)
Methodology
Input
Low(2)(3)
High(2)(3)
Weighted
average(4)
Assets
Securities borrowed and 
purchased under agreements to 
resell
$ 
139 Model-based
Credit spread
15 bps
15 bps
15 bps
Interest rate
 4.00 %
 4.00 %
 4.00 %
Mortgage-backed securities
$ 
679 Price-based
Price
$ 
1.67 
$ 
124.63 
$ 
55.39 
 
401 Yield analysis
Yield
 4.63 %
 19.08 %
 8.93 %
State and municipal, foreign 
government, corporate and other 
debt securities
$ 
1,582 Price-based
Price
$ 
0.01 
$ 
123.74 
$ 
79.71 
 
778 Model-based
Credit spread
35 bps
550 bps
304 bps
Marketable equity securities(5)
$ 
259 Price-based
Price
$ 
— 
$ 12,189.17 
$ 
168.09 
 
38 Model-based
WAL
2.24 years
2.24 years
2.24 years
Recovery (in millions)
$ 
7,398 
$ 
7,398 
$ 
7,398 
Asset-backed securities
$ 
475 Price-based
Price
$ 
3.50 
$ 
129.00 
$ 
65.87 
 
57 Yield analysis
Yield
 5.93 %
 18.86 %
 8.57 %
Non-marketable equities
$ 
366 Comparables analysis Illiquidity discount
 8.00 %
 10.00 %
 8.82 %
PE ratio
9.30x
16.50x
11.37x
Revenue multiple
2.80x
13.40x
12.28x
EBITDA multiples
15.80x
15.80x
15.80x
 
56 Cash flow
Discount to price
 8.50 %
 8.50 %
 8.50 %
 
50 Price-based
Price
$ 
0.40 
$ 
158.92 
$ 
56.78 
Derivatives—gross(6)
Interest rate contracts (gross)
$ 
5,237 Model-based
IR normal volatility
 (0.07) %
 15.00 %
 1.44 %
As of December 31, 2023
Fair value(1)
(in millions)
Methodology
Input
Low(2)(3)
High(2)(3)
Weighted
average(4)
283

Interest rate
 2.70 %
 5.40 %
 3.20 %
Foreign exchange contracts 
(gross)
$ 
1,652 Model-based
IR normal volatility
 (0.07) %
 12.05 %
 1.50 %
IR basis
 (1.45) %
 147.79 %
 7.11 %
Equity contracts (gross)(7)
$ 
4,239 Model-based
Equity volatility
 0.10 %
 334.35 %
 38.35 %
Equity forward
 54.14 %
 273.54 %
 101.44 %
Equity-FX 
correlation
 (79.00) %
 70.00 %
 (7.66) %
Equity-Equity 
correlation
 (6.49) %
 97.44 %
 80.42 %
WAL
2.24 years
2.24 years
2.24 years
Recovery (in millions)
$ 
7,398 
$ 
7,398 
$ 
7,398 
Commodity and other contracts 
(gross)
$ 
1,943 Model-based
Forward price
 31.70 %
 425.51 %
 134.65 %
Commodity volatility
 14.72 %
 149.99 %
 37.03 %
Commodity 
correlation
 (45.33) %
 93.02 %
 45.03 %
Credit derivatives (gross)
$ 
1,135 Model-based
Credit spread
11.43 bps
1,519 bps
140.34 bps
Credit spread 
volatility
 23.94 %
 115.66 %
 42.76 %
Recovery rate
 15.00 %
 75.00 %
 36.56 %
 
378 Price-based
Upfront points
 1.25 %
 117.31 %
 58.10 %
Price
$ 
37.67 
$ 
97.00 
$ 
79.54 
Non-trading derivatives and other 
financial assets and liabilities 
measured on a recurring basis 
(gross)
$ 
36 Price-based
Price
$ 
0.01 
$ 
104.79 
$ 
90.87 
Loans and leases
$ 
316 Price-based
Price
$ 
98.80 
$ 
98.80 
$ 
98.80 
 
111 Model-based
Forward price
 33.48 %
 348.43 %
 115.47 %
Commodity volatility
 26.51 %
 66.80 %
 31.79 %
Commodity 
correlation
 (45.33) %
 93.02 %
 (7.28) %
Equity volatility
 41.61 %
 45.40 %
 43.17 %
Mortgage servicing rights
$ 
595 Cash flow
WAL
1.00 years
8.76 years
1.29 years
 
66 Model-based
Yield
 — %
 12.00 %
 8.06 %
Liabilities
Interest-bearing deposits
$ 
29 Model-based
Forward price
 100.00 %
 100.00 %
 100.00 %
Securities loaned and sold under 
agreements to repurchase
$ 
390 Model-based
Interest rate
 3.92 %
 5.27 %
 3.96 %
Trading account liabilities
Securities sold, not yet purchased 
and other trading liabilities
$ 
23 Price-based
Price
$ 
— 
$ 12,189.17 
$ 
28.70 
7 Yield analysis
Yield
 7.46 %
 7.46 %
 7.46 %
5 Model-based
FX volatility
 3.56 %
 28.13 %
 13.17 %
Short-term borrowings and long-
term debt
$ 
38,794 Model-based
IR normal volatility
 0.32 %
 20.00 %
 1.25 %
As of December 31, 2023
Fair value(1)
(in millions)
Methodology
Input
Low(2)(3)
High(2)(3)
Weighted
average(4)
(1)
The tables above include the fair values for the items listed and may not represent the total population for each category.
(2)
Some inputs are shown as zero due to rounding.
(3)
When the low and high inputs are the same, there is either a constant input applied to all positions, or the methodology involving the input applies to only one 
large position.
(4)
Weighted averages are calculated based on the fair values of the instruments.
(5)
For equity securities, the price inputs are expressed on an absolute basis, not as a percentage of the notional amount.
(6)
Both trading and non-trading account derivatives—assets and liabilities—are presented on a gross absolute value basis.
(7)
Includes hybrid products.
284

Uncertainty of Fair Value Measurements Relating to 
Unobservable Inputs
Valuation uncertainty arises when there is insufficient or 
dispersed market data to allow a precise determination of the 
exit value of a fair-valued position or portfolio in today’s 
market. This is especially prevalent in Level 3 fair value 
instruments, where uncertainty exists in valuation inputs that 
may be both unobservable and significant to the instrument’s 
(or portfolio’s) overall fair value measurement. The 
uncertainties associated with key unobservable inputs on the 
Level 3 fair value measurements may not be independent of 
one another. In addition, the amount and direction of the 
uncertainty on a fair value measurement for a given change in 
an unobservable input depends on the nature of the instrument 
as well as whether the Company holds the instrument as an 
asset or a liability. For certain instruments, the pricing, 
hedging and risk management are sensitive to the correlation 
between various inputs rather than on the analysis and 
aggregation of the individual inputs.
The following section describes some of the most 
significant unobservable inputs used by the Company in 
Level 3 fair value measurements.
Correlation
Correlation is a measure of the extent to which two or more 
variables change in relation to each other. A variety of 
correlation-related assumptions are required for a wide range 
of instruments, including equity and credit baskets, foreign 
exchange options, Credit Index Tranches and many other 
instruments. For almost all of these instruments, correlations 
are not directly observable in the market and must be 
calculated using alternative sources, including historical 
information. Estimating correlation can be especially difficult 
where it may vary over time, and calculating correlation 
information from market data requires significant assumptions 
regarding the informational efficiency of the market (e.g., 
swaption markets). Uncertainty therefore exists when an 
estimate of the appropriate level of correlation as an input into 
some fair value measurements is required.
Changes in correlation levels can have a substantial 
impact, favorable or unfavorable, on the value of an 
instrument, depending on its nature. A change in the default 
correlation of the fair value of the underlying bonds 
comprising a CDO structure would affect the fair value of the 
senior tranche. For example, an increase in the default 
correlation of the underlying bonds would reduce the fair 
value of the senior tranche, because highly correlated 
instruments produce greater losses in the event of default and a 
portion of these losses would become attributable to the senior 
tranche. That same change in default correlation would have a 
different impact on junior tranches of the same structure.
Volatility
Volatility represents the speed and severity of market price 
changes and is a key factor in pricing options. Volatility 
generally depends on the tenor of the underlying instrument 
and the strike price or level defined in the contract. Volatilities 
for certain combinations of tenor and strike are not observable 
and need to be estimated using alternative methods, such as 
comparable instruments, historical analysis or other sources of 
market information. This leads to uncertainty around the final 
fair value measurement of instruments with unobservable 
volatilities. 
The general relationship between changes in the value of 
an instrument (or a portfolio) to changes in volatility also 
depends on changes in interest rates and the level of the 
underlying index. Generally, long option positions (assets) 
benefit from increases in volatility, whereas short option 
positions (liabilities) will suffer losses. Some instruments are 
more sensitive to changes in volatility than others. For 
example, an at-the-money option would experience a greater 
percentage change in its fair value than a deep-in-the-money 
option. In addition, the fair value of an option with more than 
one underlying security (e.g., an option on a basket of 
equities) depends on the volatility of the individual underlying 
securities as well as their correlations.
Yield
In some circumstances, the yield of an instrument is not 
observable in the market and must be estimated from historical 
data or from yields of similar securities. This estimated yield 
may need to be adjusted to capture the characteristics of the 
security being valued. Whenever the amount of the adjustment 
is significant to the value of the security, the fair value 
measurement is classified as Level 3.
Adjusted yield is generally used to discount the projected 
future principal and interest cash flows on instruments, such as 
asset-backed securities. Adjusted yield is impacted by changes 
in the interest rate environment and relevant credit spreads. 
Prepayment
Voluntary unscheduled payments (prepayments) change the 
future cash flows for the investor and thereby change the fair 
value of the security. The effect of prepayments is more 
pronounced for residential mortgage-backed securities. 
Prepayment is generally negatively correlated with 
delinquency and interest rate. A combination of low 
prepayments and high delinquencies amplifies each input’s 
negative impact on a mortgage security’s valuation. As 
prepayment speeds change, the weighted-average life of the 
security changes, which impacts the valuation either positively 
or negatively, depending upon the nature of the security and 
the direction of the change in the weighted-average life.
Recovery
Recovery is the proportion of the total outstanding balance of 
a bond or loan that is expected to be collected in a liquidation 
scenario. For many credit securities (e.g., commercial 
mortgage-backed securities), the expected recovery amount of 
a defaulted property is typically unknown until a liquidation of 
the property is imminent. The assumed recovery of a security 
may differ from its actual recovery that will be observable in 
the future. Generally, an increase in the recovery rate 
assumption increases the fair value of the security. An increase 
in loss severity, the inverse of the recovery rate, reduces the 
amount of principal available for distribution and, as a result, 
decreases the fair value of the security.
285

Credit Spread
Credit spread is a component of the security representing its 
credit quality. Credit spread reflects the market perception of 
changes in prepayment, delinquency and recovery rates, 
therefore capturing the impact of other variables on the fair 
value. Changes in credit spread affect the fair value of 
securities differently depending on the characteristics and 
maturity profile of the security. For example, credit spread is a 
more significant driver of the fair value measurement of a 
high-yield bond as compared to an investment-grade bond. 
Generally, the credit spread for an investment-grade bond is 
also more observable and less volatile than its high-yield 
counterpart.
Items Measured at Fair Value on a Nonrecurring Basis
Certain assets and liabilities are measured at fair value on a 
nonrecurring basis and, therefore, are not included in the 
tables above. These include assets measured at cost that have 
been written down to fair value during the periods as a result 
of an impairment. These also include non-marketable equity 
securities that have been measured using the measurement 
alternative and are either (i) written down to fair value during 
the periods as a result of an impairment or (ii) adjusted upward 
or downward to fair value as a result of a transaction observed 
during the periods for an identical or similar investment in the 
same issuer. In addition, these assets include loans held-for-
sale and other real estate owned that are measured at the lower 
of cost or market value.
The following tables present the carrying amounts of all 
assets that were still held for which a nonrecurring fair value 
measurement was recorded:
 
In millions of dollars
Fair value
Level 2
Level 3
December 31, 2024
 
 
 
Loans HFS(1)
$ 
684 $ 
413 $ 
271 
Other real estate owned
 
1  
—  
1 
Loans(2)
 
353  
—  
353 
Non-marketable equity 
securities measured using 
the measurement 
alternative
 
184  
—  
184 
Total assets at fair value 
on a nonrecurring basis
$ 
1,222 $ 
413 $ 
809 
In millions of dollars
Fair value
Level 2
Level 3
December 31, 2023
 
 
 
Loans HFS(1)
$ 
1,171 $ 
495 $ 
676 
Other real estate owned
 
4  
—  
4 
Loans(2)
 
328  
—  
328 
Non-marketable equity 
securities measured using 
the measurement 
alternative
 
359  
—  
359 
Total assets at fair value 
on a nonrecurring basis
$ 
1,862 $ 
495 $ 
1,367 
(1)
Net of mark-to-market amounts on the unfunded portion of loans HFS 
recognized as Other liabilities on the Consolidated Balance Sheet. 
(2)
Represents collateral-dependent loans held for investment for which the 
fair value of collateral is used to estimate expected credit losses, and 
whose carrying amount is based on the fair value of the underlying 
collateral less costs to sell, as applicable (primarily real estate).
The fair value of loans HFS is determined where possible 
using quoted secondary-market prices. If no such quoted price 
exists, the fair value of a loan is determined using quoted 
prices for a similar asset or assets, adjusted for the specific 
attributes of that loan. Fair value for the other real estate 
owned is based on appraisals. For loans whose carrying 
amount is based on the fair value of the underlying collateral, 
the fair values depend on the type of collateral. Fair value of 
the collateral is typically estimated based on quoted market 
prices if available, appraisals or other internal valuation 
techniques.
Where the fair value of the related collateral is based on 
an appraised value, the loan is generally classified as Level 3. 
In addition, for corporate loans, appraisals of the collateral are 
often based on sales of similar assets; however, because the 
prices of similar assets require significant adjustments to 
reflect the unique features of the underlying collateral, these 
fair value measurements are generally classified as Level 3.
The fair value of non-marketable equity securities under 
the measurement alternative is based on observed transaction 
prices for the identical or similar investment of the same 
issuer, or an internal valuation technique in the case of an 
impairment. Where there are insufficient market observations 
to conclude the inputs are observable, where significant 
adjustments are made to the observed transaction prices or 
when an internal valuation technique is used, the security is 
classified as Level 3. Fair value may differ from the observed 
transaction price due to a number of factors, including 
marketability adjustments and differences in rights and 
obligations when the observed transaction is not for the 
identical investment held by Citi.
286

Valuation Techniques and Inputs for Level 3 Nonrecurring Fair Value Measurements 
The following tables present the valuation techniques covering the majority of Level 3 nonrecurring fair value measurements and the 
most significant unobservable inputs used in those measurements:
As of December 31, 2024
Fair value(1)
(in millions)
Methodology
Input
Low(2)
High
Weighted
average(3)
Loans HFS
$ 
271 Price-based
Price
$ 
— 
$ 
101.00 
$ 
96.61 
Loans(5)
$ 
353 Recovery analysis
Appraised value(4) $ 
10,000 
$ 104,049,422 
$ 
58,636,070 
Non-marketable equity 
securities measured using 
the measurement 
alternative
$ 
136 Price-based
Price
$ 
1.50 
$ 
2,961.00 
$ 
258.00 
 
29 Comparable analysis
Revenue multiple
$ 
3.80 
$ 
9.19 
$ 
6.67 
 
19 Recovery analysis
Appraised value(4) $ 
503,332 
$ 
7,220,000 
$ 
4,309,976 
As of December 31, 2023
Fair value(1)
(in millions)
Methodology
Input
Low(2)
High
Weighted
average(3)
Loans HFS
$ 
674 Price-based
Price
$ 
67.50 
$ 
100.00 
$ 
93.39 
Loans(5)
$ 
296 Recovery analysis
Appraised value(4)
$ 
12,000 
$ 75,997,078 
$ 
46,121,923 
Non-marketable equity 
securities measured using 
the measurement alternative
$ 
250 Price-based
Price
$ 
1.57 
$ 
2,637.00 
$ 
1,114.06 
 
109 Comparable analysis
Revenue multiple
2.3x
35.7x
11.69x
Other real estate owned
$ 
3 Price-based
Appraised value(4)
$ 401,042 
$ 
2,061,700 
$ 
155,696 
(1)
The tables above include the fair values for the items listed and may not represent the total population for each category.
(2)
Some inputs are shown as zero due to rounding.
(3)
Weighted averages are calculated based on the fair values of the instruments.
(4)
Appraised values are disclosed in whole dollars.
(5)
Represents collateral-dependent loans held for investment for which the fair value of collateral is used to estimate expected credit losses, and whose carrying 
amount is based on the fair value of the underlying collateral less costs to sell, as applicable (primarily real estate).
Nonrecurring Fair Value Changes
The following table presents total nonrecurring fair value measurements for the period, included in earnings, attributable to the change 
in fair value relating to assets that were still held:
Year ended December 31,
In millions of dollars
2024
2023
Loans HFS
$ 
(10) $ 
(119) 
Other real estate owned
 
—  
— 
Loans(1)
 
(44)  
(148) 
Non-marketable equity securities measured using the measurement alternative
 
(29)  
(72) 
Total nonrecurring fair value gains (losses)
$ 
(83) $ 
(339) 
(1)
Represents collateral-dependent loans held for investment for which the fair value of collateral is used to estimate expected credit losses, and whose carrying 
amount is based on the fair value of the underlying collateral less costs to sell, as applicable (primarily real estate).
287

Estimated Fair Value of Financial Instruments Not 
Carried at Fair Value
The following tables present the carrying value and fair value 
of Citigroup’s financial instruments that are not carried at fair 
value. The tables below therefore exclude items measured at 
fair value on a recurring basis presented in the tables above.
The disclosure also excludes leases, affiliate investments, 
pension and benefit obligations, certain insurance contracts 
and tax-related items. Also, as required, the disclosure 
excludes the effect of taxes, any premium or discount that 
could result from offering for sale at one time the entire 
holdings of a particular instrument, excess fair value 
associated with deposits with no fixed maturity and other 
expenses that would be incurred in a market transaction. In 
addition, the tables exclude the values of non-financial assets 
and liabilities, as well as a wide range of franchise, 
relationship and intangible values, which are integral to a full 
assessment of Citigroup’s financial position and the value of 
its net assets. 
Fair values vary from period to period based on changes 
in a wide range of factors, including interest rates, credit 
quality and market perceptions of value, and as existing assets 
and liabilities run off and new transactions are entered into. 
 
December 31, 2024
Estimated fair value
 
Carrying
value
Estimated
fair value
In billions of dollars
Level 1
Level 2
Level 3
Assets
 
 
 
 
 
HTM debt securities, net of allowance(1)
$ 
247.6 $ 
229.8 $ 
120.2 $ 
107.4 $ 
2.2 
Securities borrowed and purchased under agreements to resell
 
133.2  
133.2  
—  
133.2  
— 
Loans(2)(3)
 
667.6  
673.5  
—  
—  
673.5 
Other financial assets(3)(4)
 
362.2  
362.2  
260.6  
15.9  
85.7 
Liabilities
 
 
 
 
 
Deposits(5)
$ 
1,280.9 $ 
1,280.9 $ 
— $ 1,280.9 $ 
— 
Securities loaned and sold under agreements to repurchase
 
205.6  
205.6  
—  
205.6  
— 
Long-term debt(6)
 
174.5  
178.0  
—  
162.1  
15.9 
Other financial liabilities(7)
 
137.7  
137.7  
—  
34.7  
103.0 
 
December 31, 2023
Estimated fair value
 
Carrying
value
Estimated
fair value
In billions of dollars
Level 1
Level 2
Level 3
Assets
 
 
 
 
 
HTM debt securities, net of allowance(1)
$ 
259.7 $ 
240.6 $ 
124.0 $ 
114.1 $ 
2.5 
Securities borrowed and purchased under agreements to resell
 
139.6  
139.7  
—  
139.7  
— 
Loans(2)(3)
 
663.3  
673.2  
—  
—  
673.2 
Other financial assets(3)(4)
 
347.5  
347.5  
243.1  
17.8  
86.6 
Liabilities
 
 
 
 
 
Deposits(5)
$ 
1,306.2 $ 
1,305.9 $ 
— $ 1,116.5 $ 
189.4 
Securities loaned and sold under agreements to repurchase
 
215.6  
215.6  
—  
215.6  
— 
Long-term debt(6)
 
170.3  
173.4  
—  
168.0  
5.4 
Other financial liabilities(7)
 
132.8  
132.8  
—  
29.2  
103.6 
(1)
Includes $5.2 billion and $5.5 billion of non-marketable equity securities carried at cost at December 31, 2024 and 2023, respectively.
(2)
The carrying value of loans is net of the allowance for credit losses on loans of $18.6 billion for December 31, 2024 and $18.1 billion for December 31, 2023. In 
addition, the carrying values exclude $0.3 billion and $0.3 billion of lease finance receivables at December 31, 2024 and 2023, respectively.
(3)
Includes items measured at fair value on a nonrecurring basis.
(4)
Includes cash and due from banks, deposits with banks, brokerage receivables, reinsurance recoverables and other financial instruments included in Other assets 
on the Consolidated Balance Sheet, for all of which the carrying value is a reasonable estimate of fair value.
(5)
As a result of Citi refining its application of fair value hierarchy methodologies, certain deposit liabilities that were previously classified as Level 3 are now 
classified as Level 2.
(6)
The carrying value includes long-term debt balances under qualifying fair value hedges.
(7)
Includes brokerage payables, separate and variable accounts, short-term borrowings (carried at cost) and other financial instruments included in Other liabilities 
on the Consolidated Balance Sheet, for all of which the carrying value is a reasonable estimate of fair value.
The estimated fair values of the Company’s corporate 
unfunded lending commitments at December 31, 2024 and 
2023 were off-balance sheet liabilities of $13.5 billion and 
$14.2 billion, respectively, substantially all of which are 
classified as Level 3. The Company does not estimate the fair 
values of consumer unfunded lending commitments, which are 
generally cancelable by providing notice to the borrower.
288

27.  FAIR VALUE ELECTIONS
The Company may elect to report most financial instruments 
and certain other items at fair value on an instrument-by-
instrument basis with changes in fair value reported in 
earnings, other than DVA (see below). The election is made 
upon the initial recognition of an eligible financial asset, 
financial liability or firm commitment or when certain 
specified reconsideration events occur. The fair value election 
may not otherwise be revoked once an election is made. The 
changes in fair value are recorded in current earnings. 
Movements in DVA are reported as a component of AOCI. 
The Company has elected fair value accounting for its 
mortgage servicing rights (MSRs). See Note 23 for additional 
details on Citi’s MSRs. 
Additional discussion regarding other applicable areas in 
which fair value elections were made is presented in Note 26.
The following table presents the changes in fair value of those items for which the fair value option has been elected:
Changes in fair value—gains (losses) 
for the years ended December 31,
In millions of dollars
2024
2023
Assets
Securities borrowed and purchased under agreements to resell 
$ 
77 $ 
267 
Trading account assets
 
(28)  
97 
Loans
Corporate loans 
 
1,137  
2,038 
Consumer loans
 
(10)  
6 
Total loans
$ 
1,127 $ 
2,044 
Other assets
MSRs
$ 
37 $ 
28 
Mortgage loans HFS(1)
 
16  
(23) 
Total other assets
$ 
53 $ 
5 
Total assets
$ 
1,229 $ 
2,413 
Liabilities
Deposits
$ 
(38) $ 
(97) 
Securities loaned and sold under agreements to repurchase 
 
46  
(217) 
Trading account liabilities
 
(190)  
138 
Short-term borrowings(2)
 
(524)  
(18) 
Long-term debt(2)
 
(6,285)  
(12,998) 
Total liabilities
$ 
(6,991) $ 
(13,192) 
(1) 
Includes gains (losses) associated with interest rate lock commitments for originated loans for which the Company has elected the fair value option.
(2)  Includes DVA that is included in AOCI. See Notes 21 and 26. 
289

Own Debt Valuation Adjustments (DVA)
Own debt valuation adjustments are recognized on Citi’s 
liabilities for which the fair value option has been elected 
using Citi’s credit spreads observed in the bond market. 
Changes in fair value of fair value option liabilities related to 
changes in Citigroup’s own credit spreads (DVA) are reflected 
as a component of AOCI. See Note 21 for additional 
information. 
Among other variables, the fair value of liabilities for 
which the fair value option has been elected (other than non-
recourse debt and similar liabilities) is impacted by the 
narrowing or widening of the Company’s credit spreads. 
The estimated changes in the fair value of these non-
derivative liabilities due to such changes in the Company’s 
own credit spread (or instrument-specific credit risk) were a 
loss of $573 million and a loss of $2,078 million for the years 
ended December 31, 2024 and 2023, respectively. Changes in 
fair value resulting from changes in instrument-specific credit 
risk were estimated by incorporating the Company’s current 
credit spreads observable in the bond market into the relevant 
valuation technique used to value each liability as described 
above.
The Fair Value Option for Financial Assets and Financial 
Liabilities
Selected Portfolios of Securities Purchased Under 
Agreements to Resell, Securities Borrowed, Securities Sold 
Under Agreements to Repurchase, Securities Loaned and 
Certain Uncollateralized Short-Term Borrowings
The Company elected the fair value option for certain 
portfolios of fixed income securities purchased under 
agreements to resell and fixed income securities sold under 
agreements to repurchase, securities borrowed, securities 
loaned and certain uncollateralized short-term borrowings held 
primarily by broker-dealer entities in the U.S., the U.K. and 
Japan. In each case, the election was made because the related 
interest rate risk is managed on a portfolio basis, primarily 
with offsetting derivative instruments that are accounted for at 
fair value through earnings. 
Changes in fair value for transactions in these portfolios 
are recorded in Principal transactions. The related interest 
income and interest expense are measured based on the 
contractual rates specified in the transactions and are reported 
as Interest income and Interest expense in the Consolidated 
Statement of Income.
Loans and Other Credit Products
Citigroup has also elected the fair value option for certain 
other originated and purchased loans, including certain 
unfunded loan products, such as guarantees and letters of 
credit, executed by Citigroup’s lending and trading businesses. 
Significant groups of transactions include loans and unfunded 
loan products that are expected to be either sold or securitized 
in the near term, or transactions where the economic risks are 
hedged with derivative instruments, such as purchased credit 
default swaps or total return swaps where the Company pays 
the total return on the underlying loans to a third party. 
Citigroup has elected the fair value option to mitigate 
accounting mismatches in cases where hedge accounting is 
complex and to achieve operational simplifications. Fair value 
was not elected for most lending transactions across the 
Company.
The following table provides information about certain credit products carried at fair value:
 
December 31, 2024
December 31, 2023
In millions of dollars
Trading assets
Loans
Trading assets
Loans
Carrying amount reported on the Consolidated Balance Sheet
$ 
5,025 $ 
8,040 $ 
4,518 $ 
7,594 
Aggregate unpaid principal balance in excess of (less than) fair value
 
137  
(55)  
88  
10 
Balance of non-accrual loans or loans more than 90 days past due
 
—  
2  
—  
1 
Aggregate unpaid principal balance in excess of (less than) fair value for non-accrual 
loans or loans more than 90 days past due
 
—  
—  
—  
1 
In addition to the amounts reported above, $280 million 
and $391 million of unfunded commitments related to certain 
credit products selected for fair value accounting were 
outstanding as of December 31, 2024 and 2023, respectively.
290

Changes in the fair value of funded and unfunded credit 
products are classified in Principal transactions in Citi’s 
Consolidated Statement of Income. Related interest income is 
measured based on the contractual interest rates and reported 
as Interest income on Trading account assets or loan interest 
depending on the balance sheet classifications of the credit 
products. The changes in fair value for the years ended 
December 31, 2024 and 2023 due to instrument-specific credit 
risk were a loss of $38 million and a gain of $39 million, 
respectively. Changes in fair value due to instrument-specific 
credit risk are estimated based on changes in borrower-specific 
credit spreads and recovery assumptions.
Certain Investments in Unallocated Precious Metals
Citigroup invests in unallocated precious metals accounts 
(e.g., gold, silver, platinum and palladium) as part of its 
commodity trading activities. Under ASC 815, the investment 
is bifurcated into a debt host contract and a commodity 
derivative instrument. Citigroup elects the fair value option for 
the debt host contract and reports the contract within Trading 
account assets on the Company’s Consolidated Balance Sheet. 
The total carrying amount of debt host contracts across 
unallocated precious metals accounts was approximately $0.9 
billion and $0.6 billion at December 31, 2024 and 2023, 
respectively.
As part of its commodity trading activities, Citi trades 
unallocated precious metals investments and executes forward 
purchase and forward sale derivative contracts with trading 
counterparties. When Citi sells an unallocated precious metals 
investment, Citi’s receivable from its depository bank is repaid 
and Citi derecognizes its investment in the unallocated 
precious metal. The forward purchase or sale contract with the 
trading counterparty indexed to unallocated precious metals is 
accounted for as a derivative, at fair value through earnings. 
Certain Mortgage Loans Held-for-Sale (HFS)
Citigroup has elected the fair value option for certain 
purchased and originated prime fixed-rate and conforming 
adjustable-rate first mortgage loans HFS. These loans are 
intended for sale or securitization and are economically 
hedged with derivative instruments. The Company has elected 
the fair value option to mitigate accounting mismatches in 
cases where hedge accounting is complex and to achieve 
operational simplifications.
The following table provides information about certain mortgage loans HFS carried at fair value:
In millions of dollars
December 31,
2024
December 31, 
2023
Carrying amount reported on the Consolidated Balance Sheet
$ 
692 $ 
571 
Aggregate fair value in excess of (less than) unpaid principal balance
 
4  
17 
Balance of non-accrual loans or loans more than 90 days past due
 
1  
3 
Aggregate unpaid principal balance in excess of fair value for non-accrual loans 
or loans more than 90 days past due
 
—  
— 
The changes in the fair values of these mortgage loans are 
reported in Other revenue in the Company’s Consolidated 
Statement of Income. There was no net change in fair value 
during the years ended December 31, 2024 and 2023 due to 
instrument-specific credit risk. Changes in fair value due to 
instrument-specific credit risk are estimated based on changes 
in the borrower default, prepayment and recovery forecasts in 
addition to instrument-specific credit spread. Related interest 
income continues to be measured based on the contractual 
interest rates and reported as Interest income in the 
Consolidated Statement of Income.
291

Certain Debt Liabilities
The Company has elected the fair value option for certain debt 
liabilities, because these exposures are considered to be 
trading-related positions and, therefore, are managed on a fair 
value basis. These positions are classified as Long-term debt 
or Short-term borrowings on the Company’s Consolidated 
Balance Sheet.
The following table provides information about the carrying value of notes carried at fair value, disaggregated by type of risk:
In billions of dollars
December 31, 
2024
December 31, 
2023
Interest rate linked
$ 
58.0 $ 
60.4 
Foreign exchange linked
 
0.1  
— 
Equity linked
 
41.8  
45.9 
Commodity linked
 
6.9  
5.3 
Credit linked
 
5.9  
4.7 
Total
$ 
112.7 $ 
116.3 
The portion of the changes in fair value attributable to 
changes in Citigroup’s own credit spreads (DVA) is reflected 
as a component of AOCI while all other changes in fair value 
are reported in Principal transactions. Changes in the fair 
value of these liabilities include accrued interest, which is also 
included in the change in fair value reported in Principal 
transactions.
Certain Non-Structured Liabilities
The Company has elected the fair value option for certain non-
structured liabilities with fixed and floating interest rates. The 
Company has elected the fair value option where the interest 
rate risk of such liabilities may be economically hedged with 
derivative contracts or the proceeds are used to purchase 
financial assets that will also be accounted for at fair value 
through earnings. The elections have been made to mitigate 
accounting mismatches and to achieve operational 
simplifications. These positions are reported in Short-term 
borrowings and Long-term debt on the Company’s 
Consolidated Balance Sheet. The portion of the changes in fair 
value attributable to changes in Citigroup’s own credit spreads 
(i.e., DVA) is reflected as a component of AOCI while all 
other changes in fair value are reported in Principal 
transactions.
Interest expense on non-structured liabilities is measured 
based on the contractual interest rates and reported as Interest 
expense in the Consolidated Statement of Income.
The following table provides information about long-term debt and short-term borrowings carried at fair value:
In millions of dollars
December 31, 
2024
December 31, 
2023
Long-term debt
Carrying amount reported on the Consolidated Balance Sheet
$ 
112,719 $ 
116,338 
Aggregate unpaid principal balance in excess of (less than) fair value
 
(1,943)  
(2,842) 
Short-term borrowings
Carrying amount reported on the Consolidated Balance Sheet
$ 
12,484 $ 
6,545 
Aggregate unpaid principal balance in excess of (less than) fair value
 
(87)  
(60) 
292

28.  PLEDGED ASSETS, RESTRICTED CASH, 
COLLATERAL, GUARANTEES AND COMMITMENTS
Pledged Assets
In connection with Citi’s financing and trading activities, Citi 
has pledged assets to collateralize its obligations under 
repurchase agreements, secured financing agreements, secured 
liabilities of consolidated VIEs and other borrowings. The 
approximate carrying values of the significant components of 
pledged assets recognized on Citi’s Consolidated Balance 
Sheet included the following:
In billions of dollars
December 31, 
2024
December 31,
2023
Investment securities
$ 
244.2 $ 
229.2 
Loans
 
294.4  
292.3 
Trading account assets
 
195.7  
199.3 
Total
$ 
734.3 $ 
720.8 
At December 31, 2024 and 2023, $535.6 billion and 
$511.6 billion, respectively, of these pledged assets may not 
be sold or repledged by the secured parties.
Restricted Cash
Citigroup defines restricted cash (as cash subject to 
withdrawal restrictions) to include cash deposited with central 
banks that must be maintained to meet minimum regulatory 
requirements, and cash set aside for the benefit of customers 
or for other purposes such as compensating balance 
arrangements or debt retirement. Restricted cash may include 
minimum reserve requirements at certain central banks and 
cash segregated to satisfy rules regarding the protection of 
customer assets as required by Citigroup broker-dealers’ 
primary regulators, including the SEC, the Commodity 
Futures Trading Commission and the United Kingdom’s 
Prudential Regulation Authority.
Restricted cash is included on the Consolidated Balance 
Sheet within the following balance sheet lines:
In millions of dollars
December 31,
2024
December 31,
2023
Cash and due from banks
$ 
3,325 $ 
3,479 
Deposits with banks, net of 
allowance
 
16,217  
15,538 
Total
$ 
19,542 $ 
19,017 
In addition to the restricted cash amounts presented 
above, at December 31, 2024 and 2023, approximately 
$7.2 billion and $3.9 billion, respectively, was held at the 
Russian Deposit Insurance Agency (DIA) and was subject to 
restrictions imposed by the Russian government. These 
restricted amounts are reported within Other assets on the 
Consolidated Balance Sheet.
Collateral
At December 31, 2024 and 2023, the approximate fair value of 
securities collateral received by Citi that may be resold or 
repledged, excluding the impact of allowable netting, was 
$844.8 billion and $817.9 billion, respectively. This collateral 
was received in connection with resale agreements, securities 
borrowings and loans, securities for securities lending 
transactions, derivative transactions and margined broker 
loans.
At December 31, 2024 and 2023, a substantial portion of 
the collateral received by Citi had been sold or repledged in 
connection with repurchase agreements, securities sold, not 
yet purchased, securities lendings, pledges to clearing 
organizations, segregation requirements under securities laws 
and regulations, derivative transactions and bank loans.
293

Guarantees
Citi provides a variety of guarantees and indemnifications to 
its customers to enhance their credit standing and enable them 
to complete a wide range of business transactions. For
certain contracts meeting the definition of a guarantee, the 
guarantor must recognize, at inception, a liability for the fair 
value of the obligation undertaken in issuing the guarantee.
In addition, the guarantor must disclose the maximum 
potential amount of future payments that the guarantor could 
be required to make under the guarantee, if there were a total 
default by the guaranteed parties. The determination of the 
maximum potential future payments is based on the notional 
amount of the guarantees without consideration of possible 
recoveries under recourse provisions or from collateral held or 
pledged. As such, Citi believes such amounts bear no 
relationship to the anticipated losses, if any, on these 
guarantees.
The following tables present information about Citi’s guarantees:
 
Maximum potential amount of future payments
 
In billions of dollars at December 31, 2024
Expire within
1 year
Expire after
1 year
Total amount
outstanding
Carrying value
(in millions of dollars)
Financial standby letters of credit
$ 
15.5 $ 
63.5 $ 
79.0 $ 
546 
Performance guarantees
 
4.2  
5.8  
10.0  
27 
Derivative instruments considered to be guarantees
 
15.8  
27.3  
43.1  
332 
Loans sold with recourse
 
—  
1.0  
1.0  
— 
Securities lending indemnifications(1)
 
96.3  
—  
96.3  
— 
Card merchant processing(2)
 
124.3  
—  
124.3  
— 
Credit card arrangements with partners(3)
 
0.2  
21.5  
21.7  
2 
Guarantees under the Fixed Income Clearing Corporation sponsored 
member repo program
 
139.5  
—  
139.5  
— 
Other(4)
 
0.1  
8.4  
8.5  
57 
Total
$ 
395.9 $ 
127.5 $ 
523.4 $ 
964 
 
Maximum potential amount of future payments
 
In billions of dollars at December 31, 2023
Expire within
1 year
Expire after
1 year
Total amount
outstanding
Carrying value
(in millions of dollars)
Financial standby letters of credit
$ 
17.8 $ 
63.5 $ 
81.3 $ 
674 
Performance guarantees
 
4.8  
5.8  
10.6  
49 
Derivative instruments considered to be guarantees
 
24.2  
16.3  
40.5  
362 
Loans sold with recourse
 
0.6  
1.2  
1.8  
16 
Securities lending indemnifications(1)
 
104.1  
—  
104.1  
— 
Card merchant processing(2)
 
138.0  
—  
138.0  
— 
Credit card arrangements with partners(3)
 
0.2  
0.2  
0.4  
5 
Guarantees under the Fixed Income Clearing Corporation sponsored 
member repo program
 
27.7  
—  
27.7  
— 
Other(4)
 
—  
7.7  
7.7  
50 
Total
$ 
317.4 $ 
94.7 $ 
412.1 $ 
1,156 
(1)
The carrying values of securities lending indemnifications were not material for either period presented, as the probability of potential liabilities arising from these 
guarantees is minimal.
(2)
At December 31, 2024 and 2023, this maximum potential exposure was estimated to be approximately $124.3 billion and $138 billion, respectively. However, Citi 
believes that the maximum exposure is not representative of the actual potential loss exposure based on its historical experience. This contingent liability is 
unlikely to arise, as most products and services are delivered when purchased and amounts are refunded when items are returned to merchants. As such, any losses 
incurred and the carrying amounts of Citi’s contingent obligations related to merchant processing activities were immaterial. See “Card Merchant Processing” 
below.
(3)
Includes additional guarantees entered into as part of the extension and amendment of the American Airlines co-branded credit card partnership agreement, 
executed in December 2024. See “Credit Card Arrangements with Partners” below. Citi believes that the maximum exposure is not representative of actual 
potential loss exposure based on historical and expected future performance of the portfolio.
(4)
Includes guarantees of subsidiaries.
294

Financial Standby Letters of Credit
Citi issues standby letters of credit, which substitute its own 
credit for that of the borrower. If a letter of credit is drawn 
down, the borrower is obligated to repay Citi. Standby letters 
of credit protect a third party from defaults on contractual 
obligations. Financial standby letters of credit include 
(i) guarantees of payment of insurance premiums and 
reinsurance risks that support industrial revenue bond 
underwriting, (ii) settlement of payment obligations to clearing 
houses, including futures and over-the-counter derivatives 
clearing (see further discussion below), (iii) support options 
and purchases of securities in lieu of escrow deposit accounts 
and (iv) letters of credit that backstop loans, credit facilities, 
promissory notes and trade acceptances.
Performance Guarantees
Performance guarantees and letters of credit are issued to 
guarantee a customer’s tender bid on a construction or 
systems-installation project or to guarantee completion of such 
projects in accordance with contract terms. They are also 
issued to support a customer’s obligation to supply specified 
products, commodities or maintenance or warranty services to 
a third party.
Derivative Instruments Considered to Be Guarantees
Derivatives are financial instruments whose cash flows are 
based on a notional amount and an underlying instrument, 
reference credit or index, where there is little or no initial 
investment and whose terms require or permit net settlement. 
See Note 24 for a discussion of Citi’s derivatives activities.
Derivative instruments considered to be guarantees 
include only those instruments that require Citi to make 
payments to the counterparty based on changes in an 
underlying instrument that is related to an asset, a liability or 
an equity security held by the guaranteed party. More 
specifically, derivative instruments considered to be 
guarantees include certain over-the-counter written put options 
where the counterparty is not a bank, hedge fund or broker-
dealer (such counterparties are considered to be dealers in 
these markets and may, therefore, not hold the underlying 
instruments). Credit derivatives sold by Citi are excluded from 
the tables above as they are disclosed separately in Note 24. In 
instances where Citi’s maximum potential future payment is 
unlimited, the notional amount of the contract is disclosed.
Loans Sold with Recourse
Loans sold with recourse represent Citi’s obligations to 
reimburse the buyers for loan losses under certain 
circumstances. Recourse refers to the clause in a sales 
agreement under which a seller/lender will fully reimburse the 
buyer/investor for any losses resulting from the purchased 
loans. This may be accomplished by the sellers taking back 
any loans that become delinquent.
In addition to the amounts presented in the tables above, 
Citi has recorded a repurchase reserve for its potential 
repurchases or make-whole liability regarding residential 
mortgage representation and warranty claims related to its 
whole loan sales to U.S. government-sponsored agencies and, 
to a lesser extent, private investors. The repurchase reserve 
was approximately $12 million and $11 million at 
December 31, 2024 and 2023, respectively, and these amounts 
are included in Other liabilities on the Consolidated Balance 
Sheet.
Securities Lending Indemnifications
Owners of securities frequently lend those securities for a fee 
to other parties who may sell them short or deliver them to 
another party to satisfy some other obligation. Banks may 
administer such securities lending programs for their clients. 
Securities lending indemnifications are issued by the bank to 
guarantee that a securities lending customer will be made 
whole in the event that the security borrower does not return 
the security subject to the lending agreement and collateral 
held is insufficient to cover the market value of the security.
Card Merchant Processing
Card merchant processing guarantees represent the Company’s 
indirect obligations in connection with (i) providing 
transaction processing services to various merchants with 
respect to its private label cards and (ii) potential liability for 
bank card transaction processing services. The nature of the 
liability in either case arises as a result of a billing dispute 
between a merchant and a cardholder that is ultimately 
resolved in the cardholder’s favor. The merchant is liable to 
refund the amount to the cardholder. In general, if the card 
processing company is unable to collect this amount from the 
merchant, the card processing company bears the loss for the 
amount of the credit or refund paid to the cardholder.
With regard to (i) above, Citi has the primary contingent 
liability with respect to its portfolio of private label merchants. 
The risk of loss is mitigated as the cash flows between Citi and 
the merchant are settled on a net basis, and Citi has the right to 
offset any payments with cash flows otherwise due to the 
merchant. To further mitigate this risk, Citi may delay 
settlement, require a merchant to make an escrow deposit, 
include event triggers to provide Citi with more financial and 
operational control in the event of the financial deterioration 
of the merchant or require various credit enhancements 
(including letters of credit and bank guarantees). In the 
unlikely event that a private label merchant is unable to deliver 
products, services or a refund to its private label cardholders, 
Citi is contingently liable to credit or refund cardholders.
With regard to (ii) above, Citi has a potential liability for 
bank card transactions where Citi provides the transaction 
processing services as well as those where a third party 
provides the services and Citi acts as a secondary guarantor, 
should that processor fail to perform.
Citi’s maximum potential contingent liability related to 
both bank card and private label merchant processing services 
is estimated to be the total volume of card transactions that 
meet the requirements to be valid charge-back transactions at 
any given time. At December 31, 2024 and 2023, this 
maximum potential exposure was estimated to be 
$124.3 billion and $138.0 billion, respectively.
However, Citi believes that the maximum exposure is not 
representative of the actual potential loss exposure based on its 
historical experience. This contingent liability is unlikely to 
arise, as most products and services are delivered when 
purchased and amounts are refunded when items are returned
295

 to merchants. Citi assesses the probability and amount of its 
contingent liability related to merchant processing based on 
the financial strength of the primary guarantor, the extent and 
nature of unresolved charge-backs and its historical loss 
experience. At December 31, 2024 and 2023, the losses 
incurred and the carrying amounts of Citi’s contingent 
obligations related to merchant processing activities were 
immaterial.
Credit Card Arrangements with Partners
Citi, in one of its credit card partner arrangements, provides 
guarantees to the partner regarding the volume of certain 
customer originations and a minimum revenue target to be 
achieved by the program during the term of the agreement. To 
the extent that such origination and revenue targets are not 
met, the guarantees serve to compensate the partner for certain 
payments that otherwise would have been generated in 
connection with such originations and revenues generated by 
the program.
Other Guarantees and Indemnifications 
Credit Card Protection Programs
Citi, through its credit card businesses, provides various 
cardholder protection programs on several of its card products, 
including programs that provide coverage for certain losses 
associated with purchased products, and protection for certain 
travel-related purchases. These guarantees are not included in 
the table, since the total outstanding amount of the guarantees 
and Citi’s maximum exposure to loss cannot be quantified. 
The protection is limited to certain types of purchases and 
losses, and it is not possible to quantify the purchases that 
would qualify for these benefits at any given time. Citi 
assesses the probability and amount of its potential liability 
related to these programs based on the extent and nature of its 
historical loss experience. At December 31, 2024 and 2023, 
the actual and estimated losses incurred and the carrying value 
of Citi’s obligations related to these programs were 
immaterial.
Guarantees of Subsidiaries
The Company, on a contract-by-contract basis, may enter into 
agreements that contain indemnifications between legal 
entities within the consolidated group, whereupon payment 
may become due if certain external events occur. In the fourth 
quarter of 2024, the Company entered into an agreement that 
indemnifies certain subsidiaries of the Company against 
certain matters related to the business operated by the 
Company through other subsidiaries, including certain existing 
and future legal actions and other matters, such as tax matters. 
Certain of such indemnification obligations have no stated 
expiration date and are not subject to specific limitations on 
the maximum potential amount of future payments that the 
Company could be required to make. The Company is not able 
to estimate the maximum potential amount of future payments 
to be made under this agreement because the triggering events 
are not predictable.
Other Representation and Warranty Indemnifications
In the normal course of business, Citi provides standard 
representations and warranties to counterparties in contracts in 
connection with numerous transactions and also provides 
indemnifications, including indemnifications that protect the 
counterparties to the contracts in the event that additional 
taxes are owed, due either to a change in the tax law or an 
adverse interpretation of the tax law. Counterparties to these 
transactions provide Citi with comparable indemnifications. 
While such representations, warranties and indemnifications 
are essential components of many contractual relationships, 
they do not represent the underlying business purpose for the 
transactions. The indemnification clauses are often standard 
contractual terms related to Citi’s own performance under the 
terms of a contract and are entered into in the normal course of 
business based on an assessment that the risk of loss is remote. 
Often these clauses are intended to ensure that terms of a 
contract are met at inception. No compensation is received for 
these standard representations and warranties, and it is not 
possible to determine their fair value because they rarely, if 
ever, result in a payment. In many cases, there are no stated or 
notional amounts included in the indemnification clauses, and 
the contingencies potentially triggering the obligation to 
indemnify have not occurred and are not expected to occur. As 
a result, these indemnifications are not included in the tables 
above.
Value-Transfer Networks (Including Exchanges and Clearing 
Houses) (VTNs)
Citi is a member of, or shareholder in, hundreds of value-
transfer networks (VTNs) (payment, clearing and settlement 
systems as well as exchanges) around the world. As a 
condition of membership, many of these VTNs require that 
members stand ready to pay a pro rata share of the losses 
incurred by the organization due to another member’s default 
on its obligations. Citi’s potential obligations may be limited 
to its membership interests in the VTNs, contributions to the 
VTN’s funds, or, in certain narrow cases, to the full pro rata 
share. The maximum exposure is difficult to estimate as this 
would require an assessment of claims that have not yet 
occurred; however, Citi believes the risk of loss is remote 
given historical experience with the VTNs. Accordingly, Citi’s 
participation in VTNs is not reported in the guarantees tables 
above, and there are no amounts reflected on the Consolidated 
Balance Sheet as of December 31, 2024 or 2023 for potential 
obligations that could arise from Citi’s involvement with VTN 
associations.
Long-Term Care Insurance Indemnification
In 2000, Travelers Life & Annuity (Travelers), then a 
subsidiary of Citi, entered into a reinsurance agreement to 
transfer the risks and rewards of its long-term care (LTC) 
business to GE Life (now Genworth Financial Inc., or 
Genworth), then a subsidiary of the General Electric Company 
(GE). As part of this transaction, the reinsurance obligations 
were provided by two regulated insurance subsidiaries of GE 
Life, which funded two collateral trusts with securities. 
Presently, as discussed below, the trusts are referred to as the 
Genworth Trusts. 
296

As part of GE’s spin-off of Genworth in 2004, GE 
retained the risks and rewards associated with the 2000 
Travelers reinsurance agreement by providing a reinsurance 
contract to Genworth through GE’s Union Fidelity Life 
Insurance Company (UFLIC) subsidiary that covers the 
Travelers LTC policies. In addition, GE provided a capital 
maintenance agreement in favor of UFLIC that is designed to 
assure that UFLIC will have the funds to pay its reinsurance 
obligations. As a result of these reinsurance agreements and 
the spin-off of Genworth, Genworth has reinsurance protection 
from UFLIC (supported by GE) and has reinsurance 
obligations in connection with the Travelers LTC policies. As 
noted below, the Genworth reinsurance obligations now 
benefit Brighthouse Financial, Inc. (Brighthouse). While 
neither Brighthouse nor Citi are direct beneficiaries of the 
capital maintenance agreement between GE and UFLIC, 
Brighthouse and Citi benefit indirectly from the existence of 
the capital maintenance agreement, which helps assure that 
UFLIC will continue to have funds necessary to pay its 
reinsurance obligations to Genworth.
In connection with Citi’s 2005 sale of Travelers to 
MetLife Inc. (MetLife), Citi provided an indemnification to 
MetLife for losses (including policyholder claims) relating to 
the LTC business for the entire term of the Travelers LTC 
policies, which, as noted above, are reinsured by subsidiaries 
of Genworth. In 2017, MetLife spun off its retail insurance 
business to Brighthouse. As a result, the Travelers LTC 
policies now reside with Brighthouse. The original reinsurance 
agreement between Travelers (now Brighthouse) and 
Genworth remains in place and Brighthouse is the sole 
beneficiary of the Genworth Trusts. The Genworth Trusts are 
designed to provide collateral to Brighthouse in an amount 
equal to the statutory liabilities of Brighthouse in respect of 
the Travelers LTC policies. The assets in the Genworth Trusts 
are evaluated and adjusted periodically to ensure that the fair 
value of the assets continues to provide collateral in an amount 
equal to these estimated statutory liabilities, as the liabilities 
change over time.
If both (i) Genworth fails to perform under the original 
Travelers/GE Life reinsurance agreement for any reason, 
including its insolvency or the failure of UFLIC to perform 
under its reinsurance contract or GE to perform under the 
capital maintenance agreement, and (ii) the assets of the two 
Genworth Trusts are insufficient or unavailable, then Citi, 
through its LTC reinsurance indemnification, must reimburse 
Brighthouse for any losses incurred in connection with the 
LTC policies. Since both events would have to occur before 
Citi would become responsible for any payment to 
Brighthouse pursuant to its indemnification obligation, and the 
likelihood of such events occurring is currently not probable, 
there is no liability reflected on the Consolidated Balance 
Sheet as of December 31, 2024 and 2023 related to this 
indemnification. However, if both events become reasonably 
possible (meaning more than remote but less than probable), 
Citi will be required to estimate and disclose a reasonably 
possible loss or range of loss to the extent that such an 
estimate could be made. In addition, if both events become 
probable, Citi will be required to accrue for such liability in 
accordance with applicable accounting principles. 
Futures and Over-the-Counter Derivatives Clearing
Citi provides clearing services on central clearing parties 
(CCP) for clients that need to clear exchange-traded and over-
the-counter (OTC) derivatives contracts with CCPs. Based on 
all relevant facts and circumstances, Citi has concluded that it 
acts as an agent for accounting purposes in its role as clearing 
member for these client transactions. As such, Citi does not 
reflect the underlying exchange-traded or OTC derivatives 
contracts in its Consolidated Financial Statements. See Note 
24 for a discussion of Citi’s derivatives activities that are 
reflected in its Consolidated Financial Statements.
As a clearing member, Citi collects and remits cash and 
securities collateral (margin) between its clients and the 
respective CCP. In certain circumstances, Citi collects a higher 
amount of cash (or securities) from its clients than it needs to 
remit to the CCPs. This excess cash is then held at depository 
institutions such as banks or carry brokers.
There are two types of margin: initial and variation. 
Where Citi obtains benefits from or controls cash initial 
margin (e.g., retains an interest spread), cash initial margin 
collected from clients and remitted to the CCP or depository 
institutions is reflected within Brokerage payables (payables 
to customers) and Brokerage receivables (receivables from 
brokers, dealers and clearing organizations) or Cash and due 
from banks, respectively. 
However, for exchange-traded and OTC-cleared 
derivatives contracts where Citi does not obtain benefits from 
or control the client cash balances, the client cash initial 
margin collected from clients and remitted to the CCP or 
depository institutions is not reflected on Citi’s Consolidated 
Balance Sheet. These conditions are met when Citi has 
contractually agreed with the client that (i) Citi will pass 
through to the client all interest paid by the CCP or depository 
institutions on the cash initial margin, (ii) Citi will not utilize 
its right as a clearing member to transform cash margin into 
other assets, (iii) Citi does not guarantee and is not liable to 
the client for the performance of the CCP or the depository 
institution and (iv) the client cash balances are legally isolated 
from Citi’s bankruptcy estate. The total amount of cash initial 
margin collected and remitted in this manner was 
approximately $14.9 billion and $17.8 billion as of 
December 31, 2024 and 2023, respectively.
Variation margin due from clients to the respective CCP, 
or from the CCP to clients, reflects changes in the value of the 
client’s derivative contracts for each trading day. As a clearing 
member, Citi is exposed to the risk of non-performance by 
clients (e.g., failure of a client to post variation margin to the 
CCP for negative changes in the value of the client’s 
derivative contracts). In the event of non-performance by a 
client, Citi would move to close out the client’s positions. The 
CCP would typically utilize initial margin posted by the client 
and held by the CCP, with any remaining shortfalls required to 
be paid by Citi as clearing member. Citi generally holds 
incremental cash or securities margin posted by the client, 
which would typically be expected to be sufficient to mitigate 
Citi’s credit risk in the event that the client fails to perform.
As required by ASC 860-30-25-5, securities collateral 
posted by clients is not recognized on Citi’s Consolidated 
Balance Sheet.
297

FICC Sponsored Member Repo Program
Citi acts as a sponsoring member of the Government 
Securities Division of the Fixed Income Clearing Corporation 
(FICC) to clear eligible resale and repurchase agreements on 
behalf of its clients that become sponsored members of the 
FICC. Citi, as sponsoring member, is required to provide a 
guarantee to the FICC with respect to the prompt payment and 
performance of its sponsored members. Because Citi obtains a 
security interest in the cash or high-quality securities collateral 
that the clients place with the clearing house, Citi expects the 
risk of loss from this guarantee to be remote. See Note 12 for 
additional information on Citi’s resale and repurchase 
agreements, including risk mitigation practices for these 
transactions.
Carrying Value—Guarantees and Indemnifications
At December 31, 2024 and 2023, the total carrying amounts of 
the liabilities related to the guarantees and indemnifications 
included in the tables above amounted to approximately $1.0 
billion and $1.2 billion, respectively. The carrying value of 
financial and performance guarantees is included in Other 
liabilities. For loans sold with recourse, the carrying value of 
the liability is included in Other liabilities.
Collateral
Cash collateral available to Citi to reimburse losses realized 
under these guarantees and indemnifications amounted to 
$49.0 billion and $52.5 billion at December 31, 2024 and 
2023, respectively. Securities and other marketable assets held 
as collateral amounted to $62.5 billion and $67.7 billion at 
December 31, 2024 and 2023, respectively. The majority of 
collateral is held to reimburse losses realized under securities 
lending indemnifications. In addition, letters of credit in favor 
of Citi held as collateral amounted to $3.1 billion and 
$3.1 billion at December 31, 2024 and 2023, respectively. 
Other property may also be available to Citi to cover losses 
under certain guarantees and indemnifications; however, the 
value of such property has not been determined.
Performance Risk
Citi evaluates the performance risk of its guarantees based on 
the assigned referenced counterparty internal or external 
ratings. Where external ratings are used, investment-grade 
ratings are considered to be Baa/BBB and above, while 
anything below is considered non-investment grade. Citi’s 
internal ratings are in line with the related external rating 
system. On certain underlying referenced assets or entities, 
ratings are not available. Such referenced assets are included 
in the “not rated” category. The maximum potential amount of 
the future payments related to the outstanding guarantees is 
determined to be the notional amount of these contracts, which 
is the par amount of the assets guaranteed.
Presented in the tables below are the maximum potential 
amounts of future payments that are classified based on 
internal and external credit ratings. The determination of the 
maximum potential future payments is based on the notional 
amount of the guarantees without consideration of possible 
recoveries under recourse provisions or from collateral held or 
pledged. As such, Citi believes such amounts bear no 
relationship to the anticipated losses, if any, on these 
guarantees.
 
Maximum potential amount of future payments
In billions of dollars at December 31, 2024
Investment
grade
Non-
investment
grade
Not
rated
Total
Financial standby letters of credit
$ 
63.2 $ 
15.6 $ 
0.2 $ 
79.0 
Loans sold with recourse
 
—  
—  
1.0  
1.0 
Other
 
—  
8.4  
—  
8.4 
Total
$ 
63.2 $ 
24.0 $ 
1.2 $ 
88.4 
 
Maximum potential amount of future payments
In billions of dollars at December 31, 2023
Investment
grade
Non-
investment
grade
Not
rated
Total
Financial standby letters of credit
$ 
70.5 $ 
10.8 $ 
— $ 
81.3 
Loans sold with recourse
 
—  
—  
1.8  
1.8 
Other
 
—  
7.7  
—  
7.7 
Total
$ 
70.5 $ 
18.5 $ 
1.8 $ 
90.8 
298

Credit Commitments and Lines of Credit
The table below summarizes Citigroup’s credit commitments:
In millions of dollars
U.S.
Outside of 
U.S.(1)
December 31,
2024
December 31, 
2023
Commercial and similar letters of credit 
$ 
607 $ 
3,424 $ 
4,031 $ 
5,345 
One- to four-family residential mortgages
 
489  
478  
967  
1,245 
Revolving open-end loans secured by one- to four-family residential properties
 
5,253  
18  
5,271  
5,495 
Commercial real estate, construction and land development
 
12,599  
1,508  
14,107  
15,266 
Credit card lines
 
618,051  
58,698  
676,749  
677,005 
Commercial and other consumer loan commitments
 
209,032  
116,297  
325,329  
312,300 
Other commitments and contingencies(2)
 
4,846  
62  
4,908  
5,146 
Total
$ 
850,877 $ 
180,485 $ 
1,031,362 $ 
1,021,802 
(1)
Consumer commitments related to the business HFS countries under sales agreements are reflected in their original categories until the respective sales are 
completed.
(2)
Other commitments and contingencies include commitments to purchase certain debt and equity securities.
The majority of unused commitments are contingent upon 
customers maintaining specific credit standards. Commercial 
commitments generally have floating interest rates and fixed 
expiration dates and may require payment of fees. Such fees 
(net of certain direct costs) are deferred and, upon exercise of 
the commitment, amortized over the life of the loan or, if 
exercise is deemed remote, amortized over the commitment 
period. 
Commercial and Similar Letters of Credit
A commercial letter of credit is an instrument by which 
Citigroup substitutes its credit for that of a customer to enable 
the customer to finance the purchase of goods or to incur other 
commitments. Citigroup issues a letter on behalf of its client to 
a supplier and agrees to pay the supplier upon presentation of 
documentary evidence that the supplier has performed in 
accordance with the terms of the letter of credit. When a letter 
of credit is drawn, the customer is then required to reimburse 
Citigroup. 
One- to Four-Family Residential Mortgages
A one- to four-family residential mortgage commitment is a 
written confirmation from Citigroup to a seller of a property 
that the bank will advance the specified sums enabling the 
buyer to complete the purchase. 
Revolving Open-End Loans Secured by One- to Four-Family 
Residential Properties
Revolving open-end loans secured by one- to four-family 
residential properties are essentially home equity lines of 
credit. A home equity line of credit is a loan secured by a 
primary residence or second home to the extent of the excess 
of fair market value over the debt outstanding for the first 
mortgage.
Commercial Real Estate, Construction and Land 
Development
Commercial real estate, construction and land development 
include unused portions of commitments to extend credit for 
the purpose of financing commercial and multifamily 
residential properties as well as land development projects. 
Both secured-by-real-estate and unsecured commitments 
are included in this line, as well as undistributed loan 
proceeds, where there is an obligation to advance for 
construction progress payments. However, this line only 
includes those extensions of credit that, once funded, will be 
classified as Total loans, net on the Consolidated Balance 
Sheet. 
Credit Card Lines
Citigroup provides credit to customers by issuing credit cards. 
The credit card lines are cancelable by providing notice to the 
cardholder or without such notice as permitted by local law. 
Commercial and Other Consumer Loan Commitments
Commercial and other consumer loan commitments include 
overdraft and liquidity facilities as well as commercial 
commitments to make or purchase loans, purchase third-party 
receivables, provide note issuance or revolving underwriting 
facilities and invest in the form of equity. 
Other Commitments
As a Federal Reserve member bank, Citi is required to 
subscribe to half of a certain amount of shares issued by its 
Federal Reserve District Bank. As of December 31, 2024 and 
2023, Citi holds shares with a carrying value of $4.5 billion, 
with the remaining half subject to call by the Federal Reserve 
District Bank Board. 
In the normal course of business, Citi enters into reverse 
repurchase and securities borrowing agreements, as well as 
repurchase and securities lending agreements, which settle at a 
future date. At December 31, 2024 and 2023, Citi had 
approximately $117.7 billion and $120.9 billion of unsettled 
reverse repurchase and securities borrowing agreements, and 
approximately $126.8 billion and $96.4 billion of unsettled 
repurchase and securities lending agreements, respectively. 
See Note 12 for a further discussion of securities purchased 
under agreements to resell and securities borrowed, and 
securities sold under agreements to repurchase and securities 
loaned, including the Company’s policy for offsetting 
repurchase and reverse repurchase agreements.
These amounts are not included in the table above.
299

29.  LEASES
The Company’s operating leases, where Citi is a lessee, 
include real estate, such as office space and branches, and 
various types of equipment. These leases may contain renewal 
and extension options and early termination features; however, 
these options do not impact the lease term unless the Company 
is reasonably certain that it will exercise options. These leases 
have a weighted-average remaining lease term of 
approximately 6.5 years as of December 31, 2024 and 6 years 
as of December 31, 2023. 
For additional information regarding Citi’s leases, see 
Note 1.
The following table presents information on the right-of-
use (ROU) asset and lease liabilities included in Premises and 
equipment and Other liabilities, respectively:
In millions of dollars
December 31,
2024
December 31,
2023
ROU asset
$ 
2,836 $ 
2,801 
Lease liability
 
3,013  
2,974 
The Company recognizes fixed lease costs on a straight-
line basis throughout the lease term in the Consolidated 
Statement of Income. In addition, variable lease costs are 
recognized in the period in which the obligation for those 
payments is incurred. 
At December 31, 2024, the Company had a future lease 
commitment scheduled to commence in April 2025 with fixed 
lease payments (undiscounted) totaling approximately 
$255 million over a 15-year lease term.
The following table presents the total operating lease 
expense (principally for offices, branches and equipment) 
included in the Consolidated Statement of Income:
In millions of dollars
Dec. 31, 
2024
Dec. 31, 
2023
Dec. 31, 
2022
Operating lease expense
$ 
842 $ 
842 $ 
852 
Variable lease expense
 
204  
208  
199 
Total lease costs(1)
$ 
1,046 $ 
1,050 $ 
1,051 
(1)  Balances do not include $9 million, $3 million and $3 million of 
sublease income for the years ended December 31, 2024, 2023 and 
2022, respectively.
The table below provides the supplemental Statement of 
Cash Flows information:
In millions of dollars
December 31,
2024
December 31,
2023
Cash paid for amounts included in 
the measurement of lease 
liabilities
$ 
729 $ 
714 
ROU assets obtained in exchange 
for new operating lease 
liabilities(1)
 
777  
456 
(1)  Represents non-cash activity and, accordingly, is not reflected in the 
Consolidated Statement of Cash Flows.
Citi’s future lease payments are as follows:
In millions of dollars
2025
$ 
709 
2026
 
636 
2027
 
514 
2028
 
418 
2029
 
317 
Thereafter
 
865 
Total future lease payments
$ 
3,459 
Less imputed interest (based on weighted-average 
discount rate of 4.1%)
$ 
(446) 
Lease liability
$ 
3,013 
300

30.  CONTINGENCIES
Accounting and Disclosure Framework
ASC 450 governs the disclosure and recognition of loss 
contingencies, including potential losses from litigation, 
regulatory, tax and other matters. ASC 450 defines a “loss 
contingency” as “an existing condition, situation, or set of 
circumstances involving uncertainty as to possible loss to an 
entity that will ultimately be resolved when one or more future 
events occur or fail to occur.” It imposes different 
requirements for the recognition and disclosure of loss 
contingencies based on the likelihood of occurrence of the 
contingent future event or events. It distinguishes among 
degrees of likelihood using the following three terms: 
“probable,” meaning that “the future event or events are likely 
to occur”; “remote,” meaning that “the chance of the future 
event or events occurring is slight”; and “reasonably possible,” 
meaning that “the chance of the future event or events 
occurring is more than remote but less than likely.” These 
three terms are used below as defined in ASC 450.
Accruals. ASC 450 requires accrual for a loss contingency 
when it is “probable that one or more future events will occur 
confirming the fact of loss” and “the amount of the loss can be 
reasonably estimated.” In accordance with ASC 450, 
Citigroup establishes accruals for contingencies, including any 
litigation, regulatory or tax matters disclosed herein, when 
Citigroup believes it is probable that a loss has been incurred 
and the amount of the loss can be reasonably estimated. When 
the reasonable estimate of the loss is within a range of 
amounts, the minimum amount of the range is accrued, unless 
some higher amount within the range is a better estimate than 
any other amount within the range. Once established, accruals 
are adjusted from time to time, as appropriate, in light of 
additional information. The amount of loss ultimately incurred 
in relation to those matters may be substantially higher or 
lower than the amounts accrued for those matters.
Disclosure. ASC 450 requires disclosure of a loss 
contingency if “there is at least a reasonable possibility that a 
loss or an additional loss may have been incurred” and there is 
no accrual for the loss because the conditions described above 
are not met or an exposure to loss exists in excess of the 
amount accrued. In accordance with ASC 450, if Citigroup has 
not accrued for a matter because Citigroup believes that a loss 
is reasonably possible but not probable, or that a loss is 
probable but not reasonably estimable, and the reasonably 
possible loss is material, it discloses the loss contingency. In 
addition, Citigroup discloses matters for which it has accrued 
if it believes a reasonably possible exposure to material loss 
exists in excess of the amount accrued. In accordance with 
ASC 450, Citigroup’s disclosure includes an estimate of the 
reasonably possible loss or range of loss for those matters as to 
which an estimate can be made. ASC 450 does not require 
disclosure of an estimate of the reasonably possible loss or 
range of loss where an estimate cannot be made. Neither 
accrual nor disclosure is required for losses that are deemed 
remote.
Litigation, Regulatory and Other Contingencies 
Overview. In addition to the matters described below, in the 
ordinary course of business, Citigroup, its affiliates and 
subsidiaries, and current and former officers, directors and 
employees (for purposes of this section, sometimes 
collectively referred to as Citigroup and Related Parties) 
routinely are named as defendants in, or as parties to, various 
legal actions and proceedings. Certain of these actions and 
proceedings assert claims or seek relief in connection with 
alleged violations of consumer protection, fair lending, 
securities, banking, antifraud, antitrust, anti-money laundering, 
employment and other statutory and common laws. Certain of 
these actual or threatened legal actions and proceedings 
include claims for substantial or indeterminate compensatory 
or punitive damages, or for injunctive relief, and in some 
instances seek recovery on a class-wide basis.
In the ordinary course of business, Citigroup and Related 
Parties also are subject to governmental and regulatory 
examinations, information-gathering requests, investigations 
and proceedings (both formal and informal), certain of which 
may result in adverse judgments, settlements, fines, penalties, 
restitution, disgorgement, injunctions or other relief. In 
addition, certain affiliates and subsidiaries of Citigroup are 
banks, registered broker-dealers, futures commission 
merchants, investment advisors or other regulated entities and, 
in those capacities, are subject to regulation by various U.S., 
state and foreign securities, banking, commodity futures, 
consumer protection and other regulators. In connection with 
formal and informal inquiries by these regulators, Citigroup 
and such affiliates and subsidiaries receive numerous requests, 
subpoenas and orders seeking documents, testimony and other 
information in connection with various aspects of their 
regulated activities. From time to time Citigroup and Related 
Parties also receive grand jury subpoenas and other requests 
for information or assistance, formal or informal, from federal 
or state law enforcement agencies including, among others, 
various United States Attorneys’ Offices, the Money 
Laundering and Asset Recovery Section and other divisions of 
the Department of Justice, the Financial Crimes Enforcement 
Network of the United States Department of the Treasury, and 
the Federal Bureau of Investigation relating to Citigroup and 
its customers.
Because of the global scope of Citigroup’s operations and 
its presence in countries around the world, Citigroup and 
Related Parties are subject to litigation and governmental and 
regulatory examinations, information-gathering requests, 
investigations and proceedings (both formal and informal) in 
multiple jurisdictions with legal, regulatory and tax regimes 
that may differ substantially, and present substantially 
different risks, from those Citigroup and Related Parties are 
subject to in the United States. In some instances, Citigroup 
and Related Parties may be involved in proceedings involving 
the same subject matter in multiple jurisdictions, which may 
result in overlapping, cumulative or inconsistent outcomes.
Citigroup seeks to resolve all litigation, regulatory, tax 
and other matters in the manner management believes is in the 
best interests of Citigroup and its shareholders, and contests 
liability, allegations of wrongdoing and, where applicable, the 
amount of damages or scope of any penalties or other relief 
sought as appropriate in each pending matter.
301

Inherent Uncertainty of the Matters Disclosed. Certain of 
the matters disclosed below involve claims for substantial or 
indeterminate damages. The claims asserted in these matters 
typically are broad, often spanning a multiyear period and 
sometimes a wide range of business activities, and the 
plaintiffs’ or claimants’ alleged damages frequently are not 
quantified or factually supported in the complaint or statement 
of claim. Other matters relate to regulatory investigations or 
proceedings, as to which there may be no objective basis for 
quantifying the range of potential fine, penalty or other 
remedy. As a result, Citigroup is often unable to estimate the 
loss in such matters, even if it believes that a loss is probable 
or reasonably possible, until developments in the case, 
proceeding or investigation have yielded additional 
information sufficient to support a quantitative assessment of 
the range of reasonably possible loss. Such developments may 
include, among other things, discovery from adverse parties or 
third parties, rulings by the court on key issues, analysis by 
retained experts and engagement in settlement negotiations.
Depending on a range of factors, such as the complexity 
of the facts, the novelty of the legal theories, the pace of 
discovery, the court’s scheduling order, the timing of court 
decisions and the adverse party’s, regulator’s or other 
authority’s willingness to negotiate in good faith toward a 
resolution, it may be months or years after the filing of a case 
or commencement of a proceeding or an investigation before 
an estimate of the range of reasonably possible loss can be 
made.
Matters as to Which an Estimate Can Be Made. For some 
of the matters disclosed below, Citigroup is currently able to 
estimate a reasonably possible loss or range of loss in excess 
of amounts accrued (if any). For some of the matters included 
within this estimation, an accrual has been made because a 
loss is believed to be both probable and reasonably estimable, 
but a reasonably possible exposure to loss exists in excess of 
the amount accrued. In these cases, the estimate reflects the 
reasonably possible range of loss in excess of the accrued 
amount. For other matters included within this estimation, no 
accrual has been made because a loss, although estimable, is 
believed to be reasonably possible, but not probable; in these 
cases, the estimate reflects the reasonably possible loss or 
range of loss. As of December 31, 2024, Citigroup estimates 
that the reasonably possible unaccrued loss for these matters 
ranges up to approximately $1.3 billion in the aggregate.
These estimates are based on currently available 
information. As available information changes, the matters for 
which Citigroup is able to estimate will change, and the 
estimates themselves will change. In addition, while many 
estimates presented in financial statements and other financial 
disclosures involve significant judgment and may be subject to 
significant uncertainty, estimates of the range of reasonably 
possible loss arising from litigation, regulatory and tax 
proceedings are subject to particular uncertainties. For 
example, at the time of making an estimate, (i) Citigroup may 
have only preliminary, incomplete or inaccurate information 
about the facts underlying the claim, (ii) its assumptions about 
the future rulings of the court, other tribunal or authority on 
significant issues, or the behavior and incentives of adverse 
parties, regulators or other authorities, may prove to be wrong 
and (iii) the outcomes it is attempting to predict are often not 
amenable to the use of statistical or other quantitative 
analytical tools. In addition, from time to time an outcome 
may occur that Citigroup had not accounted for in its estimate 
because it had deemed such an outcome to be remote. For all 
of these reasons, the amount of loss in excess of amounts 
accrued in relation to matters for which an estimate has been 
made could be substantially higher or lower than the range of 
loss included in the estimate. 
Matters as to Which an Estimate Cannot Be Made. For 
other matters disclosed below, Citigroup is not currently able 
to estimate the reasonably possible loss or range of loss. Many 
of these matters remain in very preliminary stages (even in 
some cases where a substantial period of time has passed since 
the commencement of the matter), with few or no substantive 
legal decisions by the court, tribunal or other authority 
defining the scope of the claims, the class (if any) or the 
potentially available damages or other exposure, and fact 
discovery is still in progress or has not yet begun. In many of 
these matters, Citigroup has not yet answered the complaint or 
statement of claim or asserted its defenses, nor has it engaged 
in any negotiations with the adverse party (whether a 
regulator, taxing authority or a private party). For all these 
reasons, Citigroup cannot at this time estimate the reasonably 
possible loss or range of loss, if any, for these matters.
Opinion of Management as to Eventual Outcome. Subject 
to the foregoing, it is the opinion of Citigroup’s management, 
based on current knowledge and after taking into account its 
current accruals, that the eventual outcome of all matters 
described in this Note would not likely have a material adverse 
effect on the consolidated financial condition of Citigroup.
Nonetheless, given the substantial or indeterminate 
amounts sought in certain of these matters, and the inherent 
unpredictability of such matters, an adverse outcome in certain 
of these matters could, from time to time, have a material 
adverse effect on Citigroup’s consolidated results of 
operations or cash flows in particular quarterly or annual 
periods.
Foreign Exchange Matters
In 2019, two applications, captioned MICHAEL O’HIGGINS 
FX CLASS REPRESENTATIVE LIMITED v. BARCLAYS 
BANK PLC AND OTHERS and PHILLIP EVANS v. 
BARCLAYS BANK PLC AND OTHERS, were made to the 
U.K.’s Competition Appeal Tribunal requesting permission to 
commence collective proceedings against Citigroup, Citibank, 
and other defendants. On February 8, 2024, Michael 
O’Higgins FX Class Representative Limited withdrew its 
application. The Evans application seeks compensatory 
damages for losses alleged to have arisen from the actions at 
issue in the European Commission’s foreign exchange spot 
trading infringement decision (European Commission 
Decision of May 16, 2019 in Case AT.40135-FOREX (Three 
Way Banana Split) C(2019) 3631 final). After claimants 
appealed the U.K. Competition Appeal Tribunal’s judgment 
on certification, the Court of Appeal issued a judgment in 
November 2023 that the U.K. Competition Appeal Tribunal 
should not have declined to certify the proceedings. On April 
17, 2024, the U.K. Supreme Court granted the defendants’ 
permission to appeal the Court of Appeal’s judgment. On 
September 2, 2024, the U.K. Supreme Court scheduled a 
302

hearing of the appeal for April 1–2, 2025. Additional 
information concerning these actions is publicly available in 
court filings under the case numbers 1329/7/7/19 and 
1336/7/7/19 in the U.K. Competition Appeal Tribunal, 
CA-2022-002002 and CA-2022-002003 in the Court of 
Appeal, and UKSC 2023/0177 in the U.K. Supreme Court.
In 2019, a putative class action was filed against Citibank 
and other defendants, captioned J WISBEY & ASSOCIATES 
PTY LTD v. UBS AG & ORS, in the Federal Court of 
Australia. Plaintiffs allege that defendants manipulated the 
foreign exchange markets. Plaintiffs assert claims under 
antitrust laws and seek compensatory damages and declaratory 
and injunctive relief. Additional information concerning this 
action is publicly available in court filings under the docket 
number VID567/2019.
In 2019, two motions for certification of class actions 
filed against Citigroup, Citibank, Citicorp, and other 
defendants were consolidated, under the caption GERTLER, 
ET AL. v. DEUTSCHE BANK AG, in the Tel Aviv Central 
District Court in Israel. Plaintiffs allege that defendants 
manipulated the foreign exchange markets. In August 2021, 
Citibank’s motion to dismiss plaintiffs’ petition for 
certification was denied. In April 2022, the Supreme Court of 
Israel denied Citibank’s motion for leave to appeal the Central 
District Court’s denial of its motion to dismiss. On February 
20, 2024, the parties filed a motion for the Tel Aviv Central 
District Court to approve a settlement. On September 15, 
2024, the parties responded to objections filed in connection 
with the proposed settlement. On December 26, 2024, the 
court held a hearing to consider whether to approve the 
settlement. Additional information concerning this action is 
publicly available in court filings under the docket number CA 
29013-09-18.
On December 13, 2021, a Dutch foundation filed a writ of 
summons against Citigroup, Citibank, and other defendants, 
captioned STICHTING FX CLAIMS v. NATWEST 
MARKETS N.V., ET AL., in the Amsterdam District Court in 
the Netherlands. Claimant seeks damages on behalf of certain 
institutional investors for losses alleged to have arisen from 
the actions at issue in the European Commission’s foreign 
exchange spot trading infringement decision (European 
Commission Decision of May 16, 2019 in Case AT.40135- 
FOREX (Three Way Banana Split) C(2019) 3631 final). In 
March 2023, the court dismissed claims made on behalf of 
parties located outside the Netherlands and permitted the other 
claims to go forward. Claimant appealed that decision and in 
September 2023 and January 2025 filed new writs of 
summons asserting similar claims on behalf of additional 
institutional investors. Additional information concerning this 
action is publicly available in court filings under the case 
numbers C/13/718639 / HA ZA 22-460 and C/13/743903 / HA 
ZA 23-1143 in the Amsterdam District Court and under the 
case number 200.329.379/01 in the Amsterdam Court of 
Appeal.
Fund Administration Matter
In 2016, an arbitration proceeding was commenced in Brazil’s 
Market Arbitration Chamber against an asset manager of a 
Brazilian real estate investment fund and Citibank 
Distribuidora de Titulos e Valores Mob S.A. (Citi DTVM). 
The claimant alleged that the asset manager had engaged in 
fraud in connection with investments in real estate projects 
and that Citi DTVM, as fund administrator, should be held 
jointly and severally liable for its investment losses. In 2020, 
the arbitration panel concluded that the asset manager had 
engaged in fraudulent activities in certain real estate projects 
and that Citi DTVM was jointly and severally liable pursuant 
to the terms of the fund administration contract. The damages 
phase of the arbitration proceeding is ongoing.
Greek Pension Claims
Beginning in 2015, four claims were filed in the Court of First 
Instance of Athens by former Citi employees against Citibank 
Europe PLC (as a successor to Citibank International PLC, 
Athens branch) regarding the treatment of their pension 
benefits following the sale of Citi’s consumer operations in 
Greece. 
In SOULTANA AGGELAKI & OTHERS v. CITIBANK 
EUROPE PUBLIC LIMITED COMPANY, in February 2017, 
the Court of First Instance of Athens issued a decision 
rejecting the claims. In January 2019, the Athens Court of 
Appeal affirmed the decision of the Court of First Instance of 
Athens. On May 14, 2024, following the further appeal by the 
claimants, the Greek Supreme Court dismissed some claims, 
allowed others to proceed, and referred others back to the 
Athens Court of Appeal for further consideration of the 
calculation methodology. The Court of Appeal held a hearing 
on February 18, 2025. Additional information concerning this 
action is available in court filings under the docket numbers 
70/2019 in the Athens Court of Appeal and 430/2024 in the 
Greek Supreme Court. 
In AGGELAKIS CHRISTOS & OTHERS v. CITIBANK 
EUROPE PUBLIC LIMITED COMPANY, in February 2017,
the Court of First Instance of Athens dismissed the claims. On 
appeal, the Athens Court of Appeal initially stayed the case 
pending the outcome of the appeal filed with the Supreme 
Court in SOULTANA AGGELAKI & OTHERS v. 
CITIBANK EUROPE PUBLIC LIMITED COMPANY and 
has now scheduled a hearing for March 18, 2025. Additional 
information is available in court filings under the docket 
number 4716/2020 in the Athens Court of Appeal.
In GIACHOUNTOUDI & OTHERS v. CITIBANK 
EUROPE PUBLIC LIMITED COMPANY, on October 15, 
2024, the Court of First Instance of Athens issued a decision 
rejecting the claims. The claimants have appealed, and the 
Court of Appeal has scheduled a hearing for March 18, 2025. 
This matter is filed under the docket numbers 2808/92/2019 in 
the Court of First Instance of Athens and 1086/771/2025 in the 
Athens Court of Appeal.
In GLYKAS & OTHERS v. CITIBANK EUROPE 
PUBLIC LIMITED COMPANY, in August 2017, the Court of
First Instance of Athens dismissed the claims. On appeal, the 
Athens Court of Appeal initially stayed the action pending the 
outcome of the appeal filed with the Supreme Court in 
SOULTANA AGGELAKI & OTHERS v. CITIBANK 
EUROPE PUBLIC LIMITED COMPANY and has scheduled 
a hearing for March 4, 2025. Additional information is 
available in court filings under the docket number 4717/2020 
in the Athens Court of Appeal.
303

Interbank Offered Rates-Related Litigation and Other 
Matters
Citigroup and Citibank, along with other U.S. Dollar (USD) 
LIBOR panel banks, are defendants in a multi-district 
litigation proceeding before the United States District Court 
for the Southern District of New York captioned IN RE 
LIBOR-BASED FINANCIAL INSTRUMENTS 
ANTITRUST LITIGATION. The putative class actions and 
certain of the individual actions have been dismissed as to 
Citigroup and Citibank based on pretrial rulings or following 
settlements. Plaintiffs with surviving claims against Citigroup 
and Citibank assert claims under the Sherman Act and state 
law based on allegations that defendants suppressed or 
otherwise manipulated USD LIBOR. Plaintiffs seek 
compensatory damages and other relief. Additional 
information concerning these actions and related actions and 
appeals is publicly available in court filings under the docket 
numbers 11 MD 2262 (S.D.N.Y.) (Buchwald, J.) and 17-1569 
(2d Cir.).
In August 2020, individual borrowers and consumers of 
loans and credit cards filed an action against Citigroup, 
Citibank, CGMI, and other defendants, captioned 
MCCARTHY, ET AL. v. INTERCONTINENTAL 
EXCHANGE, INC., ET AL., in the United States District 
Court for the Northern District of California. Plaintiffs allege 
that defendants conspired to fix ICE LIBOR, assert claims 
under the Sherman Act and the Clayton Act, and seek 
declaratory relief, injunctive relief, and treble damages. In 
October 2022, plaintiffs filed an amended complaint. In 
October 2023, the district court granted defendants’ motion to 
dismiss the amended complaint with prejudice for all claims 
against Citigroup, Citibank, and CGMI. On December 9, 
2024, the United States Court of Appeals for the Ninth Circuit 
affirmed the district court’s ruling in all respects. On 
December 24, 2024, plaintiffs filed a petition for rehearing en 
banc. Additional information concerning this action is publicly 
available in court filings under the docket numbers 20-
CV-5832 (N.D. Cal.) (Donato, J.) and 23-3458 (9th Cir.).
Interchange Fee Litigation
Beginning in 2005, several putative class actions were filed 
against Citigroup, Citibank, and Citicorp, together with Visa, 
MasterCard, and other banks and their affiliates, in various 
federal district courts and consolidated with other related 
individual cases in a multi-district litigation proceeding in the 
United States District Court for the Eastern District of New 
York. This proceeding is captioned IN RE PAYMENT CARD 
INTERCHANGE FEE AND MERCHANT DISCOUNT 
ANTITRUST LITIGATION.
The plaintiffs, merchants that accept Visa and MasterCard 
branded payment cards, as well as various membership 
associations that claim to represent certain groups of 
merchants, allege, among other things, that defendants have 
engaged in conspiracies to set the price of interchange and 
merchant discount fees on credit and debit card transactions 
and to restrain trade unreasonably through various Visa and 
MasterCard rules governing merchant conduct, all in violation 
of Section 1 of the Sherman Act and certain California 
statutes. Plaintiffs further allege violations of Section 2 of the 
Sherman Act. Supplemental complaints also were filed against 
defendants in the putative class actions alleging that Visa’s 
and MasterCard’s respective initial public offerings were 
anticompetitive and violated Section 7 of the Clayton Act, and 
that MasterCard’s initial public offering constituted a 
fraudulent conveyance.
In 2014, the district court entered a final judgment 
approving the terms of a class settlement. Various objectors 
appealed from the final class settlement approval order to the 
United States Court of Appeals for the Second Circuit. In 
2016, the Court of Appeals reversed the district court’s 
approval of the class settlement and remanded for further 
proceedings. The district court thereafter appointed separate 
counsel for a putative class seeking damages and a putative 
class seeking injunctive relief. Amended or new complaints on 
behalf of the putative classes and various individual merchants 
were subsequently filed, including a further amended 
complaint on behalf of a putative damages class and a new 
complaint on behalf of a putative injunctive class, both of 
which named Citigroup, Citibank, and Citicorp LLC. In 
addition, numerous merchants have filed amended or new 
complaints against Visa, MasterCard, and in some instances 
one or more issuing banks, including Citigroup, Citibank, and 
Citicorp Payment Services.
In 2019, the district court granted the damages class 
plaintiffs’ motion for final approval of a new settlement with 
the defendants. The settlement involves the damages class 
only and does not settle the claims of the injunctive relief class 
or any actions brought on a non-class basis by individual 
merchants. The settlement provides for a cash payment to the 
damages class of $6.24 billion, later reduced by $700 million 
based on the transaction volume of class members that opted 
out from the settlement. Several merchants and merchant 
groups appealed the final approval order. In September 2021, 
the court granted the injunctive relief class plaintiffs’ motion 
to certify a non-opt-out class. On March 15, 2023, the United 
States Court of Appeals for the Second Circuit affirmed the 
district court’s final approval of the damages class settlement 
and remanded the case back to the district court for 
administration of the settlement claims process. On January 8, 
2024, the district court issued decisions on two pending 
motions for summary judgment. It granted in part and denied 
in part defendants’ motions for summary judgment. The 
district court also denied Mastercard’s motion for summary 
judgment as to Mastercard’s lack of market power. From 
February to April 2024, the court issued opinions regarding 
the parties’ remaining respective summary judgment motions. 
On March 26, 2024, the injunctive relief class plaintiffs filed a 
motion seeking preliminary approval of the parties’ March 25, 
2024, agreement to settle the injunctive relief class claims. On 
June 25, 2024, the district court denied the motion for 
preliminary approval of the injunctive relief class settlement. 
Beginning on June 25, 2024, the district court issued orders 
concluding the multi-district litigation proceedings and 
remanding the cases to other districts in GRUBHUB 
HOLDINGS, INC., ET AL. v. VISA INC., ET AL.; MIRAGE 
WINE & SPIRITS, INC., ET AL. v. VISA INC., ET AL.; 
TARGET CORP., ET AL. v. VISA INC., ET AL.; and 7-
ELEVEN, INC., ET AL. v. VISA INC., ET AL. Additional 
information concerning these actions is publicly available in 
court filings under the docket numbers 1:05-md-01720 
304

(E.D.N.Y.) (Brodie, J.); 1:13-cv-04442 (S.D.N.Y.) 
(Hellerstein, J.); 1:13-cv-03477 (S.D.N.Y.) (Hellerstein, J.); 
and 1:19-cv-07273 (N.D. Ill.) (Chang, J.).
Interest Rate and Credit Default Swap Litigation
Beginning in 2015, Citigroup, Citibank, CGMI, CGML and 
numerous other parties were named as defendants in a number 
of industry-wide putative class actions related to interest rate 
swap (IRS) trading. These actions have been consolidated in 
the United States District Court for the Southern District of 
New York under the caption IN RE INTEREST RATE 
SWAPS ANTITRUST LITIGATION. The actions allege that 
defendants colluded to prevent the development of exchange-
like trading for IRS and assert federal and state antitrust claims 
and claims for unjust enrichment. Also consolidated under the 
same caption are individual actions filed by swap execution 
facilities, asserting federal and state antitrust claims, as well as 
claims for unjust enrichment and tortious interference with 
business relations. Plaintiffs in these actions seek treble 
damages, fees, costs, and injunctive relief. Lead plaintiffs in 
the class action moved for class certification in 2019 and 
subsequently filed an amended complaint. On December 15, 
2023, the court denied plaintiffs’ motion for class certification. 
On July 11, 2024, the district court granted preliminary 
approval of the parties’ settlement of the class action. On 
October 10, 2024, the district court issued an order granting 
the motion to approve preliminarily the plans of allocation and 
preliminarily providing for notice to the settlement class. 
Additional information concerning these actions is publicly 
available in court filings under the docket numbers 18-
CV-5361 (S.D.N.Y.) (Oetken, J.) and 16-MD-2704 (S.D.N.Y.) 
(Oetken, J.) and 24-81 (2d Cir.).
Madoff-Related Litigation
In 2008, a Securities Investor Protection Act (SIPA) trustee 
was appointed for the SIPA liquidation of Bernard L. Madoff 
Investment Securities LLC (BLMIS) in the United States 
Bankruptcy Court for the Southern District of New York. 
Beginning in 2010, the SIPA trustee commenced actions 
against multiple Citi entities, including Citibank, Citicorp 
North America, Inc., and CGML, captioned PICARD v. 
CITIBANK, N.A., ET AL., seeking recovery of monies that 
originated at BLMIS and were allegedly received by the Citi 
entities as subsequent transferees.
In February 2022, the SIPA trustee filed an amended 
complaint against Citibank, Citicorp North America, Inc., and 
CGML. In April 2022, these Citi entities moved to dismiss the 
amended complaint, which the bankruptcy court denied. In 
November 2022, the remaining Citi entities moved to file an 
interlocutory appeal of the bankruptcy court’s decision, which 
the district court denied on March 14, 2024, and answered the 
amended complaint. Additional information concerning these 
actions is publicly available in court filings under the docket 
numbers 10-5345 (Bankr. S.D.N.Y.) (Beckerman, J.) and 
22-9597 (S.D.N.Y.) (Gardephe, J.).
Beginning in 2010, the British Virgin Islands liquidators 
of Fairfield Sentry Limited, whose assets were invested with 
BLMIS, commenced multiple actions against CGML, Citibank 
(Switzerland) AG, Citibank, NA London, Citivic Nominees 
Ltd., Cititrust Bahamas Ltd., and Citibank Korea Inc., 
captioned FAIRFIELD SENTRY LTD., ET AL. v. 
CITIGROUP GLOBAL MARKETS LTD., ET AL.; 
FAIRFIELD SENTRY LTD., ET AL. v. CITIBANK 
(SWITZERLAND) AG, ET AL.; FAIRFIELD SENTRY 
LTD., ET AL. v. ZURICH CAPITAL MARKETS 
COMPANY, ET AL.; FAIRFIELD SENTRY LTD., ET AL. 
v. CITIBANK NA LONDON, ET AL.; FAIRFIELD 
SENTRY LTD., ET AL. v. CITIVIC NOMINEES LTD., ET 
AL.; FAIRFIELD SENTRY LTD., ET AL. v. DON 
CHIMANGO SA, ET AL.; and FAIRFIELD SENTRY LTD., 
ET AL. v. CITIBANK KOREA INC. ET AL., in the United 
States Bankruptcy Court for the Southern District of New 
York. The actions seek recovery of monies that were allegedly 
received directly or indirectly from Fairfield Sentry.
In August 2022, the United States District Court for the 
Southern District of New York affirmed various decisions of 
the bankruptcy court, which dismissed claims against CGML, 
Citibank (Switzerland) AG, Citibank, NA London, Citivic 
Nominees Ltd., Cititrust Bahamas Ltd., and Citibank Korea 
Inc., and permitted a single claim against Citibank, NA 
London, CGML, Citivic Nominees Ltd., and Citibank 
(Switzerland) AG to proceed. In September 2022, the 
liquidators appealed the district court’s decision dismissing the 
liquidators’ claims. In September 2022, CGML, Citibank 
(Switzerland) AG, Citibank, NA London, and Citivic 
Nominees Ltd. moved for leave to appeal the district court’s 
decision permitting the single claim to proceed against them. 
In July 2023, the United States Court of Appeals for the 
Second Circuit granted CGML, Citibank (Switzerland) AG, 
Citivic Nominees Ltd., and Citibank, NA London leave to 
appeal the district court’s decision permitting a single claim to 
proceed against them and ordered those appeals to be heard in 
tandem with the liquidators’ pending consolidated direct 
appeal.
In May 2023, the liquidators voluntarily dismissed the 
single pending claim against Citibank (Switzerland) AG and 
Citivic Nominees Ltd. without prejudice, but the action 
continued against other defendants. On January 9, 2025, the 
liquidators voluntarily dismissed the entire action with 
prejudice, thereby permanently disposing of the single pending 
claim the liquidators previously voluntarily dismissed without 
prejudice. The claims previously dismissed by the bankruptcy 
court against Citibank (Switzerland) AG and Citivic Nominees 
Ltd. remain subject to the pending consolidated direct appeal 
in the United States Court of Appeals for the Second Circuit 
and are unaffected by the liquidators’ voluntary dismissals. 
Additional information is publicly available in court filings 
under the docket numbers 10-13164, 10-3496, 10-3622, 
10-3634, 10-4100, 10-3640, 11-2770, 12-1142, 12-1298 
(Bankr. S.D.N.Y.) (Mastando, J.); 19-3911, 19-4267, 19-4396, 
19-4484, 19-5106, 19-5135, 19-5109, 21-2997, 21-3243, 
21-3526, 21-3529, 21-3530, 21-3998, 21-4307, 21-4498, 
21-4496 (S.D.N.Y.) (Broderick, J.); and 22-2101 
(consolidated lead appeal), 22-2557, 22-2122, 23-697, 
22-2562, 22-2216, 22-2545, 22-2308, 22-2591, 22-2502, 
22-2553, 22-2398, 22-2582, 23-965 (consolidated lead 
appeal), 23-549, 23-572, 23-573, 23-975, 23-982, 23-987 (2d 
Cir.). 
305

New York Attorney General Unauthorized Wire Litigation
On January 30, 2024, the New York Attorney General’s 
Office filed an action against Citibank captioned THE 
PEOPLE OF THE STATE OF NEW YORK v. CITIBANK, 
N.A. in the United States District Court for the Southern 
District of New York. The action alleges that Citi has failed to 
comply with the Electronic Funds Transfer Act (EFTA) and 
certain New York state laws in its treatment of unauthorized 
wire transfers and seeks an injunction, restitution, 
disgorgement of profits, civil penalties under New York state 
law, and monetary damages. On April 2, 2024, Citibank filed a 
motion to dismiss. On January 21, 2025, the court entered an 
order granting in part and denying in part Citibank’s motion to 
dismiss, holding that consumer wire transfers are covered by 
EFTA. On February 18, 2025, Citibank filed a motion to 
certify the court’s order for interlocutory appeal. Additional 
information concerning this action is publicly available in 
court filings under the docket number 1:24-cv-00659-JPO 
(S.D.N.Y.) (Oetken, J.).
Parmalat Litigation 
In 2004, an Italian commissioner appointed to oversee the 
administration of various Parmalat companies filed a 
complaint against Citigroup, Citibank, and related parties, 
alleging that the defendants facilitated a number of frauds by 
Parmalat insiders. In 2008, a jury rendered a verdict in 
Citigroup’s favor and awarded Citi $431 million. In 2019, the 
Italian Supreme Court affirmed the decision in the full amount 
of $431 million. Citigroup has taken steps to enforce the 
judgment in Italian and Belgian courts. Additional information 
concerning these actions is publicly available in court filings 
under the docket numbers 27618/2014, 4133/2019, 
22098/2019, and 3023/2024 (Italy), and 20/3617/A, 20/4007/
A, and C.24.266.T (Belgium). 
In 2015, Parmalat filed a claim in an Italian civil court in 
Milan claiming damages of €1.8 billion against Citigroup, 
Citibank, and related parties. The Milan court dismissed 
Parmalat’s claim on grounds that it was duplicative of 
Parmalat’s previously unsuccessful claims. In 2019, the Milan 
Court of Appeal rejected Parmalat’s appeal of the Milan 
court’s dismissal. In June 2019, Parmalat filed a further appeal 
with the Italian Supreme Court, and a hearing took place in 
November 2024. Additional information concerning this 
action is publicly available in court filings under the docket 
numbers 1009/2018 and 20598/2019. 
On January 29, 2020, Parmalat, its three directors, and its 
sole shareholder, Sofil S.a.s., as co-plaintiffs, filed a claim 
before the Italian civil court in Milan seeking a declaratory 
judgment that they do not owe compensatory damages of 
€990 million to Citibank. On November 5, 2020, Citibank 
joined the proceedings, seeking dismissal of the declaratory 
judgment application and raised a counterclaim, seeking 
€990 million as damages. These proceedings are currently 
stayed. Additional information concerning this action is 
publicly available in court filings under the docket number 
8611/2020.
Shareholder Derivative and Securities Litigation
Beginning in October 2020, four derivative actions were filed 
in the United States District Court for the Southern District of 
New York, purportedly on behalf of Citigroup (as nominal 
defendant) against certain of Citigroup’s current and former 
directors. The actions were later consolidated under the case 
name IN RE CITIGROUP INC. SHAREHOLDER 
DERIVATIVE LITIGATION. The consolidated complaint 
asserts claims for breach of fiduciary duty, unjust enrichment, 
and contribution and indemnification in connection with 
defendants’ alleged failures to implement adequate internal 
controls. In addition, the consolidated complaint asserts 
derivative claims for violations of Sections 10(b) and 14(a) of 
the Securities Exchange Act of 1934 in connection with 
statements in Citigroup’s 2019 and 2020 annual meeting 
proxy statements. In February 2021, the court stayed the 
action pending resolution of defendants’ motion to dismiss in 
IN RE CITIGROUP SECURITIES LITIGATION. In April 
2023, after defendants’ motion to dismiss was granted in IN 
RE CITIGROUP SECURITIES LITIGATION, the court 
maintained the stay in this action pending resolution of the 
securities plaintiffs’ motion for leave to amend the complaint 
and, if leave is granted, any subsequent motion to dismiss. 
Additional information concerning this action is publicly 
available in court filings under the docket number 1:20-
CV-09438 (S.D.N.Y.) (Preska, J.).
Beginning in December 2020, two derivative actions were 
filed in the Supreme Court of the State of New York, 
purportedly on behalf of Citigroup (as nominal defendant) 
against certain of Citigroup’s current and former directors, and 
certain current and former officers. The actions were later 
consolidated under the case name IN RE CITIGROUP INC. 
DERIVATIVE LITIGATION, and the court stayed the action 
pending resolution of defendants’ motion to dismiss in IN RE 
CITIGROUP SECURITIES LITIGATION. In April 2023, a 
third related derivative action also filed in the Supreme Court 
of the State of New York was consolidated for all purposes 
into this action. That same month, following the dismissal of 
the securities complaint in IN RE CITIGROUP SECURITIES 
LITIGATION, the court maintained the stay in this action 
pending resolution of the securities plaintiffs’ motion for leave 
to amend the complaint and, if leave is granted, any 
subsequent motion to dismiss. Additional information 
concerning this action is publicly available in court filings 
under the docket number 656759/2020 (N.Y. Sup. Ct.) 
(Schecter, J.).
On August 2, 2022, a shareholder derivative action 
captioned LIPSHUTZ ET AL. v. COSTELLO ET AL. was 
filed in the United States District Court for the Eastern District 
of New York, purportedly on behalf of Citigroup (as nominal 
defendant) against Citigroup’s current directors. The action 
raises substantially the same claims and allegations as IN RE 
CITIGROUP INC. SHAREHOLDER DERIVATIVE 
LITIGATION. The LIPSHUTZ action additionally asserts that 
plaintiffs made a litigation demand on the Citigroup Board of 
Directors and that the demand was wrongfully refused. In May 
2023, on defendants’ motion, the action was transferred to the 
United States District Court for the Southern District of New 
York so that it could be litigated along with IN RE 
CITIGROUP INC. SHAREHOLDER DERIVATIVE 
306

LITIGATION and IN RE CITIGROUP SECURITIES 
LITIGATION. Additional information concerning this action 
is publicly available in court filings under the docket number 
1:23-CV-04058 (S.D.N.Y.) (Preska, J.).
Beginning in October 2020, three putative class action 
complaints were filed in the United States District Court for 
the Southern District of New York against Citigroup and 
certain of its current and former officers, asserting violations 
of Sections 10(b) and 20(a) of the Securities Exchange Act of 
1934 in connection with defendants’ alleged misstatements 
concerning Citigroup’s internal controls. The actions were 
consolidated under the case name IN RE CITIGROUP 
SECURITIES LITIGATION. The consolidated complaint 
later added certain of Citigroup’s current and former directors 
as defendants. On March 24, 2023, the court granted 
defendants’ motion to dismiss without prejudice. On May 24, 
2023, plaintiffs moved for leave to file a second amended 
complaint against Citigroup and certain of Citigroup’s current 
or former officers for alleged violations of Sections 10(b) and 
20(a) of the Securities Exchange Act of 1934 based on alleged 
misstatements concerning risk management and internal 
controls. Additional information concerning this action is 
publicly available in court filings under the docket number 
1:20-CV-09132 (S.D.N.Y.) (Preska, J.).
Sovereign Securities Matters
Regulatory Action: On May 24, 2023, the UK Competition 
and Markets Authority (CMA) announced that it had 
provisionally found that Citigroup, CGML, and four other 
banks unlawfully shared information related to the buying and 
selling of British pound sterling-denominated government 
bonds issued by the United Kingdom. The CMA noted that 
Citigroup and CGML applied for leniency and had reached an 
agreement to settle with the CMA. On February 21, 2025, the 
CMA announced resolutions with Citigroup and CGML 
related to conduct that occurred between 2011 and 2013 and 
imposed a fine of £17.16 million. 
Antitrust and Other Litigation: In 2018, a putative class 
action was filed against Citigroup, CGMI, Citigroup Financial 
Products Inc., Citigroup Global Markets Holdings Inc., 
Banamex, Grupo Banamex, and other banks, captioned IN RE 
MEXICAN GOVERNMENT BONDS ANTITRUST 
LITIGATION, in the United States District Court for the 
Southern District of New York. The complaint alleges that 
defendants colluded in the Mexican sovereign bond market. In 
September 2019, the court granted defendants’ motion to 
dismiss. In December 2019, plaintiffs filed an amended 
complaint against Banamex and other market makers in the 
Mexican sovereign bond market. Plaintiffs no longer assert 
any claims against Citigroup or any other U.S. Citi affiliates. 
The amended complaint alleges a conspiracy to fix prices in 
the Mexican sovereign bond market, asserts antitrust and 
unjust enrichment claims, and seeks treble damages, 
restitution, and injunctive relief. In November 2020, the court 
granted defendants’ motion to dismiss, and the plaintiffs 
appealed. On February 9, 2024, the United States Court of 
Appeals for the Second Circuit vacated the dismissal. On June 
12, 2024, plaintiffs filed a third amended complaint. On July 
29, 2024, certain defendants, including Banamex, filed a 
motion to dismiss the third amended complaint. On January 
15, 2025, the court denied the motion to dismiss. Additional 
information concerning this action is publicly available in 
court filings under the docket numbers 18-CV-2830 
(S.D.N.Y.) (Oetken, J.) and 22-2039 (2d Cir.).
In February 2021, purchasers of Euro-denominated 
sovereign debt issued by European central governments added 
CGMI, CGML, and others as defendants to a putative class 
action, captioned IN RE EUROPEAN GOVERNMENT 
BONDS ANTITRUST LITIGATION, in the United States 
District Court for the Southern District of New York. Plaintiffs 
allege that defendants engaged in a conspiracy to inflate prices 
of European government bonds in primary market auctions 
and to fix the prices of European government bonds in 
secondary markets. Plaintiffs assert a claim under the Sherman 
Act and seek treble damages and attorneys’ fees. In March 
2022, the court granted defendants’ motion to dismiss the 
fourth amended complaint as to certain defendants but denied 
defendants’ motion to dismiss as to other defendants, 
including CGMI and CGML. In October 2023, plaintiffs filed 
a fifth amended complaint. On December 9, 2024, the court 
granted final approval of plaintiffs’ settlement of the action 
with certain defendants, including CGMI and CGML. 
Additional information concerning this action is publicly 
available in court filings under the docket number 19-
CV-2601 (S.D.N.Y.) (Marrero, J.).
Variable Rate Demand Obligation Litigation
In 2019, plaintiffs in the consolidated actions CITY OF 
PHILADELPHIA v. BANK OF AMERICA CORP, ET AL. 
and MAYOR AND CITY COUNCIL OF BALTIMORE v. 
BANK OF AMERICA CORP., ET AL. filed a consolidated 
complaint naming as defendants Citigroup, Citibank, CGMI, 
CGML, and numerous other industry participants. The 
consolidated complaint asserts violations of the Sherman Act, 
as well as claims for breach of contract, breach of fiduciary 
duty, and unjust enrichment, and seeks damages and injunctive 
relief based on allegations that defendants served as 
remarketing agents for municipal bonds called variable rate 
demand obligations (VRDOs) and colluded to set artificially 
high VRDO interest rates. On November 6, 2020, the court 
granted in part and denied in part defendants’ motion to 
dismiss the consolidated complaint. 
On June 2, 2021, the Board of Directors of the San Diego 
Association of Governments, acting as the San Diego County 
Regional Transportation Commission, filed a parallel putative 
class action against the same defendants named in the already 
pending nationwide consolidated class action. The two actions 
were consolidated and on August 6, 2021, plaintiffs in the 
nationwide putative class action filed a consolidated amended 
complaint, captioned THE CITY OF PHILADELPHIA, 
MAYOR AND CITY COUNCIL OF BALTIMORE, THE 
BOARD OF DIRECTORS OF THE SAN DIEGO 
ASSOCIATION OF GOVERNMENTS, ACTING AS THE 
SAN DIEGO COUNTY REGIONAL TRANSPORTATION 
COMMISSION v. BANK OF AMERICA CORP., ET AL. 
In September 2021, defendants moved to dismiss the 
consolidated amended complaint in part. In June 2022, the 
court granted in part and denied in part defendants’ partial 
motion to dismiss the consolidated amended complaint. In 
October 2022, plaintiffs filed a motion to certify a class of 
307

persons and entities who, from February 2008 to November 
2015, paid interest rates on VRDOs with respect to the 
antitrust claim. Plaintiffs also moved to certify a subclass of 
individuals who entered into remarketing agreements with the 
defendants during that same period. On September 21, 2023, 
the court granted plaintiffs’ motion for class certification, 
certifying both an antitrust class and a breach-of-contract 
subclass. On October 5, 2023, defendants filed a Rule 23(f) 
petition seeking leave to appeal the certification ruling. On 
November 8, 2023, the plaintiffs voluntarily dismissed certain 
defendants from the case, including Citigroup, Citibank, and 
CGML. On February 5, 2024, the United States Court of 
Appeals for the Second Circuit granted defendants’ Rule 23(f) 
petition to appeal the district court’s order granting class 
certification. Additional information concerning this action is 
publicly available in court filings under the docket number 19-
CV-1608 (S.D.N.Y.) (Furman, J.) and 23-7328 (2d Cir.).
Since April 2018, Citigroup and certain of its affiliates, 
including Citibank and CGMI, have been named in state court 
qui tam lawsuits in which Edelweiss Fund, LLC alleges that 
Citi and other financial institutions defrauded certain state and 
municipal VRDO issuers in connection with resetting VRDO 
interest rates. Filed under each state’s respective false claims 
act, these actions are pending in state courts in California, 
Illinois, New Jersey, and New York, and are captioned 
STATE OF CALIFORNIA EX REL. EDELWEISS FUND, 
LLC v. JP MORGAN CHASE & CO., ET AL., STATE OF 
ILLINOIS EX REL. EDELWEISS FUND, LLC v. JP 
MORGAN CHASE & CO., ET AL., STATE OF NEW 
JERSEY EX REL. EDELWEISS FUND, LLC v. JP 
MORGAN CHASE & CO., ET AL., and STATE OF NEW 
YORK EX REL. EDELWEISS FUND, LLC v. JP MORGAN 
CHASE & CO., ET AL., respectively. In the Illinois state qui 
tam, the parties entered into a settlement agreement effective 
February 1, 2024. In the New Jersey state qui tam, on 
December 27, 2024, the Appellate Division of the New Jersey 
Superior Court remanded the case to the trial court for the 
entry of summary judgment in favor of defendants. Additional 
information concerning these actions is publicly available in 
court filings under the docket numbers CGC-14-540777 (Cal. 
Super. Ct.) (Schulman, J.), 2017 L 000289 (Ill. Cir. Ct.) 
(Donnelly, J.), L-885-15 (N.J. Super. Ct.) (Hurd, J.), and 
100559/2014 (N.Y. Sup. Ct.) (Borrok, J.).
Settlement Payments
Payments required in settlement agreements described above 
have been made or are covered by existing litigation or other 
accruals.
308

31.  SUBSIDIARY GUARANTEES
Citigroup Inc. has fully and unconditionally guaranteed the 
payments due on debt securities issued by Citigroup Global 
Markets Holdings Inc. (CGMHI), a wholly owned subsidiary, 
under the Senior Debt Indenture dated as of March 8, 2016, 
between CGMHI, Citigroup Inc. and The Bank of New York 
Mellon, as trustee. In addition, Citigroup Capital III and 
Citigroup Capital XIII (collectively, the Capital Trusts), each 
of which is a wholly owned finance subsidiary of Citigroup 
Inc., have issued trust preferred securities. Citigroup Inc. has 
guaranteed the payments due on the trust preferred securities 
to the extent that the Capital Trusts have insufficient available 
funds to make payments on the trust preferred securities. The 
guarantee, together with Citigroup Inc.’s other obligations 
with respect to the trust preferred securities, effectively 
provides a full and unconditional guarantee of amounts due on 
the trust preferred securities (see Note 19). No other subsidiary 
of Citigroup Inc. guarantees the debt securities issued by 
CGMHI or the trust preferred securities issued by the Capital 
Trusts. 
Summarized financial information for Citigroup Inc. and 
CGMHI is presented in the tables below:
SUMMARIZED INCOME STATEMENT
2024
In millions of dollars
Citigroup parent 
company
CGMHI
Total revenues, net of interest expense
$ 
2,890 $ 
11,461 
Total operating expenses
 
274  
11,025 
Provision for credit losses
 
—  
24 
Equity in undistributed income of subsidiaries
 
9,300  
— 
Income (loss) from continuing operations before income taxes
$ 
11,916 $ 
412 
Provision (benefit) for income taxes
 
(766)  
540 
Net income (loss)
$ 
12,682 $ 
(128) 
SUMMARIZED BALANCE SHEET
December 31, 2024
December 31, 2023
In millions of dollars
Citigroup parent 
company
CGMHI
Citigroup parent 
company
CGMHI
Cash and deposits with banks
$ 
4,014 $ 
19,464 $ 
3,011 $ 
23,756 
Securities borrowed and purchased under resale agreements
 
—  
215,995  
—  
283,174 
Trading account assets
 
203  
294,396  
461  
273,379 
Advances to subsidiaries
 
150,790  
—  
150,845  
— 
Investments in subsidiary bank holding company
 
179,253  
—  
172,125  
— 
Investments in non-bank subsidiaries
 
46,549  
—  
46,870  
— 
Other assets
 
14,642  
158,080  
14,202  
167,609 
Total assets
$ 
395,451 $ 
687,935 $ 
387,514 $ 
747,918 
Securities loaned and sold under agreements to repurchase
$ 
— $ 
268,178 $ 
— $ 
309,862 
Trading account liabilities
 
69  
89,146  
300  
111,233 
Short-term borrowings
 
—  
29,410  
—  
20,481 
Long-term debt
 
164,024  
184,516  
162,309  
184,083 
Advances from subsidiaries
 
19,974  
—  
16,724  
— 
Other liabilities
 
2,786  
80,486  
2,728  
85,079 
Stockholders’ equity
 
208,598  
36,199  
205,453  
37,180 
Total liabilities and equity
$ 
395,451 $ 
687,935 $ 
387,514 $ 
747,918 
309

32.  CONDENSED PARENT COMPANY FINANCIAL STATEMENTS
The following are the Condensed Statements of Income and Comprehensive Income for the years ended December 31, 2024, 2023 and 
2022, Condensed Balance Sheet as of December 31, 2024 and 2023 and Condensed Statement of Cash Flows for the years ended 
December 31, 2024, 2023 and 2022 for Citigroup Inc., the parent holding company.
Condensed Statements of Income and Comprehensive Income 
 
 
 
 
       Parent Company Only
Year ended December 31, 
In millions of dollars
2024
2023
2022
Revenues
Dividends from subsidiaries
$ 
5,549 $ 
16,811 $ 
8,992 
Interest revenue—intercompany 
$ 
7,523 $ 
6,955 $ 
4,628 
Interest expense
 
6,680  
6,339  
5,250 
Interest expense—intercompany
 
1,518  
1,460  
715 
Net interest income
$ 
(675) $ 
(844) $ 
(1,337) 
Commissions and fees
$ 
— $ 
— $ 
— 
Commissions and fees—intercompany
 
(57)  
(31)  
(1) 
Principal transactions
 
691  
(928)  
5,147 
Principal transactions—intercompany
 
(2,590)  
(771)  
(5,686) 
Other revenue
 
147  
(23)  
210 
Other revenue—intercompany
 
(175)  
(135)  
(220) 
Total non-interest revenues
$ 
(1,984) $ 
(1,888) $ 
(550) 
Total revenues, net of interest expense
$ 
2,890 $ 
14,079 $ 
7,105 
Operating expenses
Compensation and benefits
$ 
14 $ 
9 $ 
9 
Compensation and benefits—intercompany
 
23  
18  
12 
Other operating
 
207  
160  
85 
Other operating—intercompany
 
30  
15  
15 
Total operating expenses
$ 
274 $ 
202 $ 
121 
Equity in undistributed income of subsidiaries
$ 
9,300 $ 
(5,572) $ 
6,173 
Income from continuing operations before income taxes
$ 
11,916 $ 
8,305 $ 
13,157 
Provision (benefit) for income taxes
 
(766)  
(923)  
(1,688) 
Net income 
$ 
12,682 $ 
9,228 $ 
14,845 
Comprehensive income 
Add: Other comprehensive income (loss) 
 
(3,052)  
2,235  
(8,297) 
Total Citigroup comprehensive income
$ 
9,630 $ 
11,463 $ 
6,548 
310

Condensed Balance Sheet 
 
 
 
 
 
 
 
 
       Parent Company Only
December 31,
In millions of dollars
2024
2023
Assets
Cash and due from banks
$ 
— $ 
— 
Cash and due from banks—intercompany
 
14  
11 
Deposits with banks—intercompany
 
4,000  
3,000 
Trading account assets
 
(164)  
113 
Trading account assets—intercompany
 
367  
348 
Investments, net of allowance
 
1  
1 
Advances to subsidiaries
$ 
150,790 $ 
150,845 
Investments in subsidiary bank holding company
 
179,253  
172,125 
Investments in non-bank subsidiaries
 
46,549  
46,870 
Other assets, net of allowance(1)
 
10,255  
10,031 
Other assets—intercompany
 
4,386  
4,170 
Total assets
$ 
395,451 $ 
387,514 
Liabilities and equity
Trading account liabilities
$ 
(159) $ 
34 
Trading account liabilities—intercompany
 
228  
266 
Long-term debt
 
164,024  
162,309 
Advances from subsidiary bank holding company
 
10,948  
8,677 
Advances from non-bank subsidiaries
 
9,026  
8,047 
Other liabilities
 
2,719  
2,560 
Other liabilities—intercompany
 
67  
168 
Stockholders’ equity
 
208,598  
205,453 
Total liabilities and equity
$ 
395,451 $ 
387,514 
(1)
Citigroup parent company at December 31, 2024 and 2023 included $75.4 billion and $56.9 billion, respectively, of placements to Citibank and its branches, of 
which $71.6 billion and $33.8 billion, respectively, had a remaining term of less than 30 days. 
311

Condensed Statement of Cash Flows 
 
 
 
 
 
 
 
       Parent Company Only
Year ended December 31,
In millions of dollars
2024
2023
2022
Net cash provided by (used in) operating activities of continuing operations
$ 
2,536 $ 
17,163 $ 
156 
Cash flows from investing activities of continuing operations
Changes in investments and advances—intercompany
$ 
(1,287) $ 
(3,450) $ 
(7,815) 
Net cash provided by (used in) investing activities of continuing operations
$ 
(1,287) $ 
(3,450) $ 
(7,815) 
Cash flows from financing activities of continuing operations
Dividends paid
$ 
(5,199) $ 
(5,212) $ 
(5,003) 
Issuance of preferred stock
 
5,282  
2,739  
— 
Redemption of preferred stock
 
(5,050)  
(4,145)  
— 
Treasury stock acquired
 
(2,474)  
(1,977)  
(3,250) 
Proceeds (repayments) from issuance of long-term debt, net
 
4,399  
(6,955)  
14,661 
Net change in short-term borrowings and other advances—intercompany
 
3,250  
2,162  
1,093 
Other financing activities
 
(454)  
(329)  
(344) 
Net cash provided by (used in) financing activities of continuing operations
$ 
(246) $ 
(13,717) $ 
7,157 
Change in cash and due from banks and deposits with banks
$ 
1,003 $ 
(4) $ 
(502) 
Cash and due from banks and deposits with banks at beginning of year
 
3,011  
3,015  
3,517 
Cash and due from banks and deposits with banks at end of year
$ 
4,014 $ 
3,011 $ 
3,015 
Cash and due from banks (including segregated cash and other deposits)
$ 
14 $ 
11 $ 
15 
Deposits with banks, net of allowance
 
4,000  
3,000  
3,000 
Cash and due from banks and deposits with banks at end of year
$ 
4,014 $ 
3,011 $ 
3,015 
Supplemental disclosure of cash flow information for continuing operations
Cash paid (received) during the year for income taxes
$ 
(93) $ 
(2,000) $ 
(1,269) 
Cash paid during the year for interest
 
5,934  
5,704  
1,309 
312

FINANCIAL DATA SUPPLEMENT
RATIOS
2024
2023
2022
Return on average assets
 0.51 %
 0.38 %
 0.62 %
Return on average common stockholders’ equity(1)
 6.1 
 4.3 
 7.7 
Return on average total stockholders’ equity(2)
 6.1 
 4.5 
 7.5 
Total average equity to average assets(3)
 8.4 
 8.5 
 8.3 
Dividend payout ratio(4)
 37 
 51 
 29 
(1) 
Based on Citigroup’s net income less preferred stock dividends as a percentage of average common stockholders’ equity. 
(2) 
Based on Citigroup’s net income as a percentage of average total Citigroup stockholders’ equity.
(3) 
Based on average Citigroup stockholders’ equity as a percentage of average assets.
(4) 
Dividends declared per common share as a percentage of diluted EPS.
AVERAGE DEPOSIT LIABILITIES(1)
2024
2023
2022
In millions of dollars at year end, except ratios
Average 
balance
Average 
interest rate
Average 
balance
Average 
interest rate
Average 
balance
Average 
interest rate
In U.S. offices
Demand deposits
$ 
304,198 
 4.53 % $ 
294,081 
 4.30 % $ 
271,123 
 1.38 %
Time deposits
 
100,314 
 4.83 
 
103,170 
 4.28 
 
45,673 
 2.19 
Savings deposits
 
165,536 
 2.47 
 
197,337 
 1.79 
 
255,598 
 0.48 
Total interest-bearing deposits—U.S.
$ 
570,048 
 3.99 % $ 
594,588 
 3.46 % $ 
572,394 
 1.05 %
In offices outside the U.S.
Demand deposits
$ 
330,118 
 2.95 % $ 
317,321 
 2.58 % $ 
345,941 
 0.75 %
Time and savings deposits
 
216,465 
 3.63 
 
219,428 
 3.42 
 
170,388 
 1.76 
Total interest-bearing deposits—outside the U.S.
$ 
546,583 
 3.22 % $ 
536,749 
 2.92 % $ 
516,329 
 1.08 %
Total interest-bearing deposits
$ 1,116,631 
 3.61 % $ 
1,131,337 
 3.21 % $ 
1,088,723 
 1.06 %
Non-interest-bearing deposits
$ 
200,319 
 — % $ 
202,736 
 — % $ 
244,741 
 — %
Total deposits
$ 1,316,950 
 3.06 % $ 
1,334,073 
 2.72 % $ 
1,333,464 
 0.87 %
(1) 
Interest rates and amounts include the effects of risk management activities and also reflect the impact of the local interest rates prevailing in certain countries.
UNINSURED DEPOSITS 
The table below presents the estimated amount of uninsured time deposits by maturity profile:
In millions of dollars at December 31, 2024
Three 
months or 
less
Over 3 
months but 
within 6 
months
Over 6 
months but 
within 12 
months
Over 12 
months
Total
In U.S. offices(1)
Time deposits in excess of FDIC insurance limits(2)
$ 
20,056 $ 
6,172 $ 
7,165 $ 
1,317 $ 
34,710 
In offices outside the U.S.(1)
Time deposits in excess of foreign jurisdiction insurance limits(3)(4)
 
117,926  
7,853  
11,717  
1,816  
139,312 
Total uninsured time deposits(5)
$ 
137,982 $ 
14,025 $ 
18,882 $ 
3,133 $ 
174,022 
(1) 
The classification between offices in the U.S. and outside the U.S. is based on the domicile of the booking unit, rather than the domicile of the depositor. 
(2) 
The standard insurance amount is $250,000 per depositor, per insured bank, for single ownership categories.
(3) 
Time deposits in offices outside the U.S. are assumed to be a depositor’s account as single account ownership.
(4) 
The insurance coverage is applied in sequence of checking, savings and short- and long-term time deposits accounts.
(5) 
The maturity term is based on the remaining term of the time deposit rather than the original maturity date.
Total uninsured deposits as of December 31, 2024 were $1.00 trillion (see footnotes 1, 2 and 3 to the table above).
313

SUPERVISION, REGULATION AND OTHER
SUPERVISION AND REGULATION
Citi is subject to regulation under various U.S. federal and 
state laws, as well as applicable laws in the other jurisdictions 
in which it does business.
General
Citigroup is a registered bank holding company and financial 
holding company and is regulated and supervised by the 
Federal Reserve Board (FRB). Citigroup’s nationally 
chartered subsidiary banks, including Citibank, are regulated 
and supervised by the Office of the Comptroller of the 
Currency (OCC). The Federal Deposit Insurance Corporation 
(FDIC) also has examination authority for banking 
subsidiaries whose deposits it insures. Overseas branches of 
Citibank are regulated and supervised by the FRB and OCC 
and overseas subsidiary banks by the FRB. These overseas 
branches and subsidiary banks are also regulated and 
supervised by regulatory authorities in the host countries. In 
addition, the Consumer Financial Protection Bureau regulates 
consumer financial products and services. Citi is also subject 
to laws and regulations concerning the collection, use, sharing 
and disposition of certain customer, employee and other 
personal and confidential information, including those 
imposed by the Gramm-Leach-Bliley Act, the Fair Credit 
Reporting Act and the EU General Data Protection 
Regulation. For more information on U.S. and foreign 
regulation affecting or potentially affecting Citi, see “Capital 
Resources,” “Managing Global Risk—Liquidity Risk” and 
“Risk Factors” above.
Other Bank and Bank Holding Company Regulation
Citi, including its banking subsidiaries, is subject to regulatory 
limitations, including requirements as to liquidity, risk-based 
capital and leverage (see “Capital Resources” above and Note 
20), restrictions on the types and amounts of loans that may be 
made and the interest that may be charged, and limitations on 
investments that can be made and services that can be offered. 
The FRB may also expect Citi to commit resources to its 
subsidiary banks in certain circumstances. Citi is also subject 
to anti-money laundering and financial transparency laws, 
including standards for verifying client identification at 
account opening and obligations to monitor client transactions 
and report suspicious activities.
Securities and Commodities Regulation
Citi conducts securities underwriting, brokerage and dealing 
activities in the U.S. through Citigroup Global Markets Inc. 
(CGMI), its primary broker-dealer, and other broker-dealer 
subsidiaries, which are subject to regulations of the U.S. 
Securities and Exchange Commission (SEC), the Financial 
Industry Regulatory Authority and certain exchanges. Citi 
conducts similar securities activities outside the U.S., subject 
to local requirements, through various subsidiaries and 
affiliates, principally Citigroup Global Markets Limited in 
London (CGML), which is regulated principally by the U.K. 
Financial Conduct Authority and Prudential Regulation 
Authority (PRA), and Citigroup Global Markets Japan Inc. in 
Tokyo, which is regulated principally by the Financial 
Services Agency of Japan.
Citi also has subsidiaries that are members of futures 
exchanges and derivatives clearinghouses. In the U.S., CGMI 
is a member of the principal U.S. futures exchanges and 
clearinghouses, and Citi has subsidiaries that are registered as 
futures commission merchants and commodity pool operators 
with the Commodity Futures Trading Commission (CFTC). 
Citibank, CGMI, Citigroup Energy Inc., Citigroup Global 
Markets Europe AG (CGME) and CGML are also registered 
as swap dealers with the CFTC (see below). CGMI is also 
subject to SEC and CFTC rules that specify uniform minimum 
net capital requirements. Compliance with these rules could 
limit those operations of CGMI that require the intensive use 
of capital and also limits the ability of broker-dealers to 
transfer large amounts of capital to parent companies and 
other affiliates. See “Capital Resources” above and Note 20 
for a further discussion of capital considerations of Citi’s non-
banking subsidiaries.
Transactions with Affiliates
Transactions between Citi’s U.S. subsidiary depository 
institutions and their non-bank affiliates are regulated by the 
FRB, and are generally required to be on arm’s-length terms. 
See “Managing Global Risk—Liquidity Risk” above.
COMPETITION
The financial services industry is highly competitive. Citi’s 
competitors include a variety of financial services and 
advisory companies, as well as certain non-financial services 
firms. Citi competes for clients and capital (including deposits 
and funding in the short- and long-term debt markets) with 
some of these competitors globally and with others on a 
regional or product basis. Citi’s competitive position depends 
on many factors, including, among others, the value of Citi’s 
brand name and reputation, and the types of clients and 
geographies served; the quality, range, performance, 
innovation and pricing of products and services; the 
effectiveness of and access to distribution channels, 
maintenance of partner relationships, emerging technologies 
and technology advances, customer service and convenience; 
the effectiveness of transaction execution, interest rates, 
lending limits and risk appetite; regulatory constraints and 
compliance; and changes in the macroeconomic business 
environment or societal norms. Citi’s ability to compete 
effectively also depends upon its ability to attract new 
employees and retain and motivate existing employees, while 
managing compensation and other costs. For additional 
information on competitive factors and uncertainties impacting 
Citi’s businesses, see “Risk Factors—Strategic Risks” above.
314

   DISCLOSURE PURSUANT TO SECTION 219 OF THE 
IRAN THREAT REDUCTION AND SYRIA HUMAN 
RIGHTS ACT
Pursuant to Section 219 of the Iran Threat Reduction and Syria 
Human Rights Act of 2012 (Section 219), which added 
Section 13(r) to the Securities Exchange Act of 1934, as 
amended, Citi is required to disclose in its annual or quarterly 
reports, as applicable, whether it or any of its affiliates 
knowingly engaged in certain activities, transactions or 
dealings relating to Iran or with certain individuals or entities 
that are the subject of sanctions under U.S. law. Disclosure 
may be required even where the activities, transactions or 
dealings were conducted in compliance with applicable law. 
To the extent that transactions or dealings for its clients are 
permitted by U.S. law, Citi may continue to engage in such 
activities. Citi, in its First Quarter of 2024 Form 10-Q, 
identified one transaction pursuant to Section 219, and Citi, in 
its Second Quarter of 2024 Form 10-Q, identified 27 
transactions pursuant to Section 219. Citi did not identify any 
reportable activities pursuant to Section 219 during the third 
quarter of 2024.
During the fourth quarter of 2024, Citigroup identified 
one transaction pursuant to Section 219. On November 19, 
2024, Citibank, N.A. processed a transaction between the 
Central Bank of Iran (the CBI) and an international 
organization. The CBI sent funds in yen, through Citibank, 
N.A., Tokyo Branch, which were then converted to U.S. 
dollars and transferred to the international organization’s U.S. 
dollar account at Citibank, N.A., New York Branch. The total 
value of the payment was USD 18,245,109.21. The transaction 
represented a payment for the Government of Iran’s 
membership dues to the international organization and was 
processed pursuant to general licenses issued by the U.S. 
Department of the Treasury’s Office of Foreign Assets 
Control. Citibank realized approximately USD 3,559.18 for 
incoming and outgoing payments fees and a foreign exchange 
transaction fee.
315

UNREGISTERED SALES OF EQUITY SECURITIES, 
REPURCHASES OF EQUITY SECURITIES AND 
DIVIDENDS
   
Unregistered Sales of Equity Securities
None.
   
Equity Security Repurchases 
All large banks, including Citi, are subject to limitations on 
capital distributions in the event of a breach of any regulatory 
capital buffers, including the Stress Capital Buffer, with the 
degree of such restrictions based on the extent to which the 
buffers are breached. For additional information, see “Capital 
Resources—Regulatory Capital Buffers” and “Risk Factors—
Strategic Risks,” “—Operational Risks” and “—Compliance 
Risks” above. 
   
The following table summarizes Citi’s common share repurchases for the fourth quarter of 2024:
   
In thousands, except per share amounts
Total shares 
purchased
Average 
price paid 
per share
October 2024
Open market repurchases(1)
 
529 $ 
64.63 
Employee transactions(2)
 
—  
— 
November 2024
Open market repurchases(1)
 
3,698  
67.80 
Employee transactions(2)
 
—  
— 
December 2024
Open market repurchases(1)
 
10,102  
70.79 
Employee transactions(2)
 
—  
— 
Total for 4Q24
 
14,329 $ 
69.79 
(1) 
Repurchases not made pursuant to any publicly announced plan or program.
(2) 
During the fourth quarter, pursuant to Citigroup’s Board of Directors’ authorization, Citi withheld an insignificant number of shares of common stock, added to 
treasury stock, related to activity on employee stock programs to satisfy the employee tax requirements. 
On January 13, 2025, Citigroup’s Board of Directors 
authorized a new, multiyear $20 billion common stock 
repurchase program, beginning in the first quarter of 2025. 
Repurchases by Citigroup under this common stock 
repurchase program are subject to quarterly approval by 
Citigroup’s Board of Directors; may be effected from time to 
time through open market purchases, trading plans established 
in accordance with U.S. Securities and Exchange Commission 
rules, or other means; and, as determined by Citigroup, may be 
subject to satisfactory market conditions, Citigroup’s capital 
position and capital requirements, applicable legal 
requirements and other factors.
As previously announced, during the first quarter of 2025, 
Citi plans to repurchase $1.5 billion of common shares, 
subject to market conditions and other factors. After the first 
quarter of 2025, Citi will continue to assess common share 
repurchases on a quarter-by-quarter basis.
Dividends
Citi paid common dividends of $0.56 per share for the fourth 
quarter of 2024 and the first quarter of 2025. Citi intends to 
maintain a quarterly common dividend of at least $0.56 per 
share, subject to financial and macroeconomic conditions and 
its Board of Directors’ approval.
Citi’s ability to pay common stock dividends is subject to 
limitations on capital distributions in the event of a breach of 
any regulatory capital buffers, including the Stress Capital 
Buffer, with the degree of such restrictions based on the extent 
to which the buffers are breached. For additional information, 
see “Capital Resources—Regulatory Capital Buffers” and 
“Risk Factors—Strategic Risks,” “—Operational Risks” and 
“—Compliance Risks” above.
Any dividend on Citi’s outstanding common stock would 
also need to be in compliance with Citi’s obligations on its 
outstanding preferred stock.
During 2024, Citi distributed $1,054 million in dividends 
on its outstanding preferred stock. On January 14, 2025, Citi 
declared preferred dividends of approximately $269 million 
for the first quarter of 2025.
See Note 20 for information on the ability of Citigroup’s 
subsidiary depository institutions to pay dividends. 
316

  OTHER INFORMATION
Insider Trading Policies and Procedures and 
Arrangements
Citi has insider trading policies and procedures governing the 
purchase, sale and/or other dispositions of Citi securities by its 
officers and employees, as well as by members of the 
Citigroup Board of Directors and Citi itself, that are 
reasonably designed to promote compliance with insider 
trading laws, rules and regulations, and listing standards 
applicable to Citi. A copy of Citi’s Trading and Material Non-
Public Information (MNPI) Standard for Citi Securities, 
applicable to officers and employees, is filed as Exhibit 19.01 
to this Form 10-K. Citi’s Policy on Transactions in Citigroup 
Inc. Securities by Non-Management Members of Citigroup 
Inc.’s Board of Directors and the Citigroup Inc. Share 
Repurchase and Securities Issuance Procedures applicable to 
Citi itself, are filed as Exhibits 19.02 and 19.03, respectively, 
to this Form 10-K.
During the fourth quarter of 2024, no director or 
executive officer of Citi adopted or terminated any Rule 
10b5-1 or non-Rule 10b5-1 trading arrangement (each, as 
defined in Item 408 of Regulation S-K).
317

PERFORMANCE GRAPH 
Comparison of Five-Year Cumulative Total Return
The following graph and table compare the cumulative total 
return on Citigroup’s common stock with the cumulative total 
return of the S&P 500 Index and the S&P Financials Index 
over the five-year period through December 31, 2024. The 
graph and table assume that $100 was invested on December 
31, 2019 in Citigroup’s common stock, the S&P 500 Index 
and the S&P Financials Index, and that all dividends were 
reinvested. 
Comparison of Five-Year Cumulative Total Return
For the years ended
Citigroup
S&P 500 Index
S&P Financials Index
2019
2020
2021
2022
2023
2024
50
100
150
200
250
DATE
Citigroup
S&P 500 
Index
S&P 
Financials 
Index
31-Dec-2019
 
100.0  
100.0  
100.0 
31-Dec-2020
 
80.4  
118.4  
98.3 
31-Dec-2021
 
81.2  
152.4  
132.8 
31-Dec-2022
 
63.2  
124.8  
118.8 
31-Dec-2023
 
75.2  
157.6  
133.2 
31-Dec-2024
 
106.8  
197.0  
173.9 
Note: Citigroup’s common stock is listed on the NYSE under 
the ticker symbol “C” and held by 58,273 registered common 
stockholders of record as of January 31, 2025.
318

CORPORATE INFORMATION 
EXECUTIVE OFFICERS
Citigroup’s executive officers as of February 21, 2025 are:
Name
Age Position and office held
Jane Fraser
57
Chief Executive Officer, Citigroup Inc.
Sunil Garg
59
CEO, Citibank, N.A., and Head of 
North America
Shahmir Khaliq
54
Head of Services
David Livingstone
61
Chief Client Officer
Gonzalo Luchetti
51
Head of U.S. Personal Banking
Mark A. L. Mason
55
Chief Financial Officer
Brent McIntosh
51
Chief Legal Officer and Corporate 
Secretary
Andrew Morton
63
Head of Markets
Vis Raghavan
58
Head of Banking and Executive Vice 
Chair
Tim Ryan
61
Head of Technology and Business 
Enablement
Anand Selvakesari  
57
Chief Operating Officer
Andy Sieg
57
Head of Wealth
Edward Skyler
51
Head of Enterprise Services & Public 
Affairs
Ernesto Torres Cantú
60
Head of International
Zdenek Turek
60
Chief Risk Officer
Robert Walsh
54
Interim Chief Accounting Officer
Sara Wechter
44
Chief Human Resources Officer
The following executive officers have not held their current 
executive officer positions with Citigroup for at least five 
years:
•
Ms. Fraser joined Citi in 2004 and assumed her current 
position in March 2021. Previously, she served as CEO of 
Global Consumer Banking from October 2019 to 
December 2020. Before that, she served as CEO of Citi 
Latin America from June 2015 to October 2019. She held 
a number of other roles across the organization, including 
CEO of U.S. Consumer and Commercial Banking and 
CitiMortgage, CEO of Citi’s Global Private Bank and 
Global Head of Strategy and M&A.
•
Mr. Garg joined Citi in May 1988 and assumed his 
current position in February 2021, and in January 2023 
also assumed the position of Head of North America. 
Previously, he was global CEO of the Commercial Bank 
beginning in 2011. Prior to that, he led the U.S. 
Commercial Banking business from 2008 until 2011. In 
addition, he held various other roles at Citi in Operations 
and Technology, Treasury and Trade Solutions, Corporate 
and Investment Banking and Commercial Banking.
•
Mr. Khaliq joined Citi in 1991 and assumed his current 
position in 2023. He served as the Global Head of TTS 
from 2021 to 2023. Prior to that, he was Head of TTS 
Operations and Technology. 
•
Mr. Livingstone joined Citi in 2016 and assumed his 
current position in September 2023. Previously, he served 
as CEO of Citi’s EMEA region from February 2019, and 
as Country Officer for Australia and New Zealand from 
June 2016. Prior to joining Citi, he spent nine years at 
Credit Suisse, where he was Vice Chairman of the 
Investment Banking and Capital Markets Division for the 
EMEA region, Head of M&A and CEO of Credit Suisse 
Australia, and over 16 years at the Goldman Sachs Group, 
Inc. in a variety of senior roles in the investment banking 
division.
•
Mr. Luchetti joined Citi in 2006 and assumed his current 
position in February 2021. Prior to his current role, he 
served as Head of the Consumer Bank in Asia and 
EMEA. He also served as the Head of the Asia Retail 
Bank and Global Head of Wealth Management and 
Insurance. Prior to joining Citi, he worked for JPMorgan 
Chase and Bain & Company.
•
Mr. McIntosh joined Citi in his current position in 
October 2021. Previously, he served as Under Secretary 
for International Affairs at the U.S. Treasury from 2019 to 
2021. From 2017 to 2019, he served as the U.S. 
Treasury’s General Counsel. Prior to that, he was a 
partner in the law firm of Sullivan & Cromwell and 
served in the U.S. White House from 2006 until 2009.
•
Mr. Morton joined Citi in 2008 and assumed his current 
position in March 2022. Prior to his current role, he was 
appointed Co-Head of Markets in November 2019, and 
prior to that, he was Head of the G10 Rates and Financing 
businesses. Prior to joining Citi, he spent 15 years at 
Lehman Brothers, holding several positions including 
European Head of Fixed Income and Global Head of 
Fixed Income.
•
Mr. Raghavan joined Citi in his current position in 2024. 
Prior to joining Citi, he was Head of Global Investment 
Banking at JPMorgan, after previously having served as 
Co-Head of Global Investment and Corporate Banking 
since 2020. In addition to his global Banking 
responsibilities, he was also Chief Executive Officer of 
JPMorgan in Europe, the Middle East and Africa since 
2017. He first joined J.P. Morgan in 2000 and has held 
senior roles in Debt and Equity Capital Markets globally.
•
Mr. Ryan joined Citi in his current position in 2024. He 
has over 30 years of diversified experience in the financial 
services industry, both in the U.S. and internationally. 
Previously, he was a Senior Partner at 
PricewaterhouseCoopers, overseeing the firm’s strategy 
and execution. He also served as Vice Chairman, where 
his responsibilities included strategy, investor relations, 
regulatory affairs, public policy, corporate responsibility, 
marketing and sales, and human capital. 
•
Mr. Selvakesari joined Citi in 1991 and assumed his 
current position in March 2023. Previously, he served as 
CEO of Citi’s Personal Banking and Wealth Management 
franchise. He also served as Head of the U.S. Consumer 
Bank from 2019 to 2020, and Head of Consumer Banking 
for Asia Pacific from 2015 to 2018, as well as in a number 
of regional and country roles, including Head of 
Consumer Banking for ASEAN and India, leading the 
consumer banking businesses in Singapore, Malaysia, 
319

Indonesia, the Philippines, Thailand and Vietnam, as well 
as India. 
•
Mr. Sieg joined Citi in his current position in September 
2023. Previously, he served as the president of Merrill 
Wealth Management and held various senior strategy, 
product and field leadership roles in the wealth 
management business. He served as a senior wealth 
management executive at Citi from 2005 to 2009, and 
earlier in his career in the White House as an aide to the 
Assistant to the President for Economic and Domestic 
Policy.
•
Mr. Torres Cantú joined Citi in 1989 and assumed his 
current position in September 2023. Previously, he served 
as CEO of Latin America. From 2014 to 2019, he served 
as CEO of Citibanamex, and from 2012 to 2014 as CEO 
of Citibanamex Consumer Banking.
•
Mr. Turek joined Citi in 1991 and assumed his current 
position in February 2021. Prior to being named Interim 
Chief Risk Officer for Citi in December 2020, he served 
as EMEA Chief Risk Officer. He held various other roles 
at Citi, including CEO of Citibank Europe, as well as 
leading significant franchises across Citi, including in 
Russia, South Africa and Hungary. 
•
Mr. Walsh joined Citi in 1999 and assumed his current 
position in September 2024. Prior to his current role, he 
served as Head of SEC and Financial Reporting from 
2015 to 2024. Additional roles held by Mr. Walsh include 
the Controller for Services as well as the North American 
Controller for the Institutional Clients Group. Prior to 
joining Citi, he spent seven years at Arthur Andersen. He 
is a Certified Public Accountant, licensed in New York 
State.
Code of Conduct, Code of Ethics
Citi has a Code of Conduct that maintains its commitment to 
the highest standards of conduct. The Code of Conduct is 
supplemented by a Code of Ethics for Financial Professionals 
(including accounting, controllers, financial reporting 
operations, financial planning and analysis, treasury, capital 
planning, tax, productivity and strategy, M&A, investor 
relations and regional/product finance professionals and 
administrative staff) that applies worldwide. The Code of 
Ethics for Financial Professionals applies to Citi’s principal 
executive officer, principal financial officer and principal 
accounting officer. Amendments and waivers, if any, to the 
Code of Ethics for Financial Professionals will be disclosed on 
Citi’s website, www.citigroup.com. The Audit Committee has 
responsibility for the oversight of Citi’s Code of Ethics for 
Financial Professionals. 
Both the Code of Conduct and the Code of Ethics for 
Financial Professionals can be found on the Citi website by 
clicking on “Investors” and then “Corporate Governance.” 
Citi’s Corporate Governance Guidelines can also be found 
there, as well as the charters for the Audit Committee, the 
Compensation, Performance Management and Culture 
Committee, the Nomination, Governance and Public Affairs 
Committee, the Risk Management Committee and the 
Technology Committee of Citigroup’s Board of Directors. 
These materials are also available by writing to Citigroup Inc., 
Corporate Governance, 388 Greenwich Street, 17th Floor, 
New York, New York 10013.
320

CITIGROUP BOARD OF DIRECTORS
Titilope Cole
Former Head of Legacy Franchises, 
Citigroup Inc. 
Ellen M. Costello
Former President and CEO
BMO Financial Corporation and 
Former U.S. Country Head
BMO Financial Group
Grace E. Dailey
Former Senior Deputy Comptroller 
for Bank Supervision Policy and 
Chief National Bank Examiner
Office of the Comptroller of the 
Currency (OCC)
Barbara J. Desoer
Chair
Citibank, N.A.
John C. Dugan
Chair
Citigroup Inc.
Jane Fraser
Chief Executive Officer
Citigroup Inc. 
Duncan P. Hennes
Co-Founder and Partner
Atrevida Partners, LLC
Peter Blair Henry
Class of 1984 Senior Fellow, Hoover 
Institution, and Senior Fellow, 
Freeman Spogli Institute for 
International Studies, Stanford 
University
S. Leslie Ireland
Former Assistant Secretary for 
Intelligence and Analysis
U.S. Department of the Treasury and 
National Intelligence Manager for 
Threat Finance, Office of the 
Director of National Intelligence
Renée J. James
Founder, Chair and CEO
Ampere Computing
Gary M. Reiner
Operating Partner
General Atlantic LLC
Diana L. Taylor
Former Superintendent of Banks
State of New York
James S. Turley
Former Chairman and CEO
Ernst & Young
Casper W. von Koskull 
Former President and Group Chief 
Executive Officer 
Nordea Bank Abp
321

     GLOSSARY OF TERMS AND ACRONYMS
The following is a list of terms and acronyms that are used in this report and certain other Citigroup presentations. 
* Denotes a Citi metric
2024 Annual Report on Form 10-K: Annual Report on Form 
10-K for the year ended December 31, 2024, filed with the 
SEC.
90+ days past due delinquency rate*: Represents consumer 
loans that are past due by 90 or more days, divided by that 
period’s total EOP loans.
ABS: Asset-backed securities
ACL: Allowance for credit losses, which is composed of the 
allowance for credit losses on loans (ACLL), allowance for 
credit losses on unfunded lending commitments (ACLUC), 
allowance for credit losses on HTM securities and allowance 
for credit losses on other assets.
ACLL: Allowance for credit losses on loans
ACLUC: Allowance for credit losses on unfunded lending 
commitments
Advanced Approaches: The Advanced Approaches capital 
framework, established through Basel III rules by the FRB, 
requires certain banking organizations to use an internal 
ratings-based approach and other methodologies to calculate 
risk-based capital requirements for credit risk and advanced 
measurement approaches to calculate risk-based capital 
requirements for operational risk. 
AFS: Available-for-sale
ALCO: Asset and Liability Committee
Amortized cost: Amount at which a financing receivable or 
investment is originated or acquired, adjusted for accretion or 
amortization of premium, discount, and net deferred fees or 
costs, collection of cash, charge-offs, foreign exchange and 
fair value hedge accounting adjustments. For AFS securities, 
amortized cost is also reduced by any impairment losses 
recognized in earnings. Amortized cost is not reduced by the 
allowance for credit losses, except where explicitly presented 
net.
AOCI: Accumulated other comprehensive income (loss)
ASC: Accounting Standards Codification under GAAP issued 
by the FASB.
Asia Consumer: Asia Consumer Banking
ASU: Accounting Standards Update under GAAP issued by 
the FASB.
AUA: Assets under administration
AUC: Assets under custody
Available liquidity resources*: Resources available at the 
balance sheet date to support Citi’s client and business needs, 
including HQLA assets; additional unencumbered securities, 
including excess liquidity held at bank entities that is non-
transferable to other entities within Citigroup; and available 
assets not already accounted for within Citi’s HQLA to 
support Federal Home Loan Bank (FHLB) and Federal 
Reserve Bank discount window borrowing capacity.
Basel III: Liquidity and capital rules adopted by the FRB 
based on an internationally agreed set of measures developed 
by the Basel Committee on Banking Supervision. 
Beneficial interests issued by consolidated VIEs: Represents 
the interest of third-party holders of debt, equity securities or 
other obligations, issued by VIEs that Citi consolidates.
Benefit obligation: Refers to the projected benefit obligation 
for pension plans and the accumulated postretirement benefit 
obligation for OPEB plans.
BHC: Bank holding company
Board: Citigroup’s Board of Directors
Book value per share*: EOP common equity divided by EOP 
common shares outstanding.
Bps: Basis points. One basis point equals 1/100th of one 
percent.
Branded Cards: Citi’s branded cards business with a 
portfolio of proprietary cards (Value, Rewards and Cash) and 
co-branded cards (including Costco and American Airlines).
Build: A net increase in ACL through the provision for credit 
losses.
Card spend volume*: Dollar amount of card customers’ 
gross purchases. Also known as purchase sales.
Cards: Citi’s credit cards’ businesses or activities.
CCAR: Comprehensive Capital Analysis and Review
CCO: Chief Compliance Officer
CDS: Credit default swaps
CECL: Current expected credit losses
CEO: Chief Executive Officer
CET1 Capital: Common Equity Tier 1 Capital. See “Capital 
Resources—Components of Citigroup Capital” above within 
MD&A for the components of CET1.
CET1 Capital ratio*: Common Equity Tier 1 Capital ratio. A 
primary regulatory capital ratio representing end-of-period 
CET1 Capital divided by total risk-weighted assets. 
CFO: Chief Financial Officer
CGMHI: Citigroup Global Markets Holdings Inc.
CGMI: Citigroup Global Markets Inc. 
CGML: Citigroup Global Markets Limited
Citi: Citigroup Inc.
Citibank or CBNA: Citibank, N.A. (National Association) 
322

Classifiably managed: Loans primarily evaluated for credit 
risk based on internal risk rating classification. 
Client investment assets: Represent assets under 
management, trust and custody assets.
Cluster revenues: Cluster revenues are primarily based on 
where the underlying transaction is managed.
CODM: Chief operating decision maker. For Citi, the Chief 
Executive Officer.
Collateral dependent: A loan is considered collateral 
dependent when repayment of the loan is expected to be 
provided substantially through the operation or sale of the 
collateral when the borrower is experiencing financial 
difficulty, including when foreclosure is deemed probable 
based on borrower delinquency.
Commercial card spend volume: Represents the total global 
spend volumes using Citi-issued commercial cards net of 
refunds and returns.
Commercial cards: Provides a wide range of payment 
services to corporate and public sector clients worldwide 
through commercial card products. Services include 
procurement, corporate travel and entertainment, expense 
management services and business-to-business payment 
solutions.
Consent Orders: In October 2020, Citigroup and Citibank 
entered into consent orders with the FRB and OCC that 
require Citigroup and Citibank to make improvements in 
various aspects of enterprise-wide risk management, 
compliance, data quality management related to governance, 
and internal controls. In July 2024, the FRB and OCC entered 
into civil money penalty consent orders with Citigroup and 
Citibank to address remediation effort shortcomings.
CRE: Commercial real estate
Credit cycle: A period of time over which credit quality 
improves, deteriorates and then improves again (or vice versa). 
The duration of a credit cycle can vary from a couple of years 
to several years.
Credit derivatives: Financial instruments whose value is 
derived from the credit risk associated with the debt of a third-
party issuer (the reference entity), which allow one party (the 
protection purchaser) to transfer that risk to another party (the 
protection seller). 
Criticized: Criticized loans, lending-related commitments and 
derivative receivables that are classified as special mention, 
substandard and doubtful categories for regulatory purposes.
Cross-border transaction value: Represents the total value 
of cross-border FX payments processed through Citi’s 
proprietary Worldlink and Cross-Border Funds Transfer 
platforms, including payments from consumer, corporate, 
financial institution and public sector clients.
CTA: Cumulative translation adjustment (also known as 
currency translation adjustment). A separate component of 
equity within AOCI reported net of tax. For Citi, represents the 
impact of translating non-USD balance sheet items into USD 
each period. The CTA amount in EOP AOCI is a cumulative 
balance, net of tax.
CVA: Credit valuation adjustment
DCM: Debt Capital Markets
Delinquency managed: Loans primarily evaluated for credit 
risk based on delinquencies, FICO scores and the value of 
underlying collateral.
Digital asset: Anything created and stored digitally that is 
identifiable and discoverable, establishes ownership and has or 
provides value (e.g., cryptocurrency).
Divestiture-related impacts: Citi’s results excluding 
divestiture-related impacts represent as reported, or GAAP, 
financial results adjusted for items that are incurred and 
recognized, which are wholly and necessarily a consequence 
of actions taken to sell (including through a public offering), 
dispose of or wind down business activities associated with 
Citi’s announced 14 exit markets.
Dividend payout ratio*: Represents dividends declared per 
common share as a percentage of net income per diluted share.
DPD: Days past due
DTA: Deferred tax asset
DVA: Debt valuation adjustment
ECM: Equity Capital Markets
Efficiency ratio*: A ratio signifying how much of a dollar in 
expenses (as a percentage) it takes to generate one dollar in 
revenue. Represents total operating expenses divided by total 
revenues, net.
EOP: End-of-period
EPS*: Earnings per share
EU: European Union
Fannie Mae: Federal National Mortgage Association
FASB: Financial Accounting Standards Board
FCA: Financial Conduct Authority
FDIC: Federal Deposit Insurance Corporation
Federal Reserve Board (FRB): The Board of the Governors 
of the Federal Reserve System
FFIEC: Federal Financial Institutions Examination Council
FHA: Federal Housing Administration
FHLB: Federal Home Loan Bank
FICO: Fair Issac Corporation
FICO score: A measure of consumer credit risk provided by 
credit bureaus, typically produced from statistical models by 
Fair Isaac Corporation utilizing data collected by the credit 
bureaus.
FINRA: Financial Industry Regulatory Authority
FRB: Federal Reserve Board
Freddie Mac: Federal Home Loan Mortgage Corporation
FVA: Funding valuation adjustment
323

FX: Foreign exchange
FX translation: The impact of converting non-U.S. dollar 
currencies into U.S. dollars.
GAAP or U.S. GAAP: Generally accepted accounting 
principles in the United States of America.
Ginnie Mae: Government National Mortgage Association
GSIB: Global Systemically Important Bank
HFI loans: Loans that are held-for-investment (i.e., excludes 
loans held-for-sale).
HFS: Held-for-sale
HQLA: High-quality liquid assets. Consist of cash and certain 
high-quality liquid securities as defined in the LCR rule.
HTM: Held-to-maturity
Hyperinflation: Extreme economic inflation with prices 
rising at a very high rate in a very short time. Under U.S. 
GAAP, entities operating in a hyperinflationary economy need 
to change their functional currency to the U.S. dollar. Once the 
change is made, the CTA balance is frozen.
IMF: International Monetary Fund
Interchange revenue: Fees earned from merchants based on 
Citi’s credit and debit card customers’ sales transactions.
International region: Comprises six clusters: United 
Kingdom; Japan, Asia North and Australia (JANA); LATAM; 
Asia South; Europe; and Middle East and Africa (MEA).
IPO: Initial public offering
JANA: Japan, Asia North and Australia
KPMG: KPMG LLP, Citi’s Independent Registered Public 
Accounting Firm
LATAM: Latin America
LCR: Liquidity Coverage ratio. Represents HQLA divided by 
net outflows in the period.
LGD: Loss given default
LIBOR: London Interbank Offered Rate
LLC: Limited Liability Company
LTD: Long-term debt
LTV: Loan-to-value. For residential real estate loans, the 
relationship, expressed as a percentage, between the principal 
amount of a loan and the estimated value of the collateral (i.e., 
residential real estate) securing the loan.
Managed basis: Results reflected on a managed basis exclude 
divestiture-related impacts.
Master netting agreement: A single agreement with a 
counterparty that permits multiple transactions governed by 
that agreement to be terminated or accelerated and settled 
through a single payment in a single currency in the event of a 
default (e.g., bankruptcy, failure to make a required payment 
or securities transfer or deliver collateral or margin when due).
MBS: Mortgage-backed securities
MD&A: Management’s Discussion and Analysis, a section 
within an SEC Form 10-Q or 10-K.
MEA: Middle East and Africa
Measurement alternative: Measures equity securities 
without readily determinable fair values at cost less 
impairment (if any), plus or minus observable price changes 
from an identical or similar investment of the same issuer.
Mexico Consumer: Mexico Consumer Banking
Mexico Consumer/SBMM: Mexico Consumer Banking and 
Small Business and Middle-Market Banking reported within 
Legacy Franchises in All Other. Mexico Consumer/SBMM 
operates primarily through Banamex and provides traditional 
retail banking and branded card products to consumers and 
small business customers and traditional middle-market 
banking products and services to commercial customers, as 
well as retirement fund administration and insurance products 
through certain Banamex affiliate entities.
Mexico SBMM: Mexico Small Business and Middle-Market 
Banking
Moody’s: Moody’s Ratings
MSRs: Mortgage servicing rights
N/A: Data is not applicable or available for the period 
presented.
NAA: Non-accrual assets. Consists of non-accrual loans and 
OREO.
NAL: Non-accrual loans. Loans for which interest income is 
not recognized on an accrual basis. Loans (other than credit 
card loans and certain consumer loans insured by U.S. 
government-sponsored agencies) are placed on non-accrual 
status when full payment of principal and interest is not 
expected, regardless of delinquency status, or when principal 
and interest have been in default for a period of 90 days or 
more unless the loan is both well secured and in the process of 
collection. Collateral-dependent loans are typically maintained 
on non-accrual status.
NAV: Net asset value
NCL(s): Net credit losses. Represents gross credit losses, less 
gross credit recoveries.
NCL ratio*: Represents net credit losses (recoveries) 
(annualized), divided by average loans for the reporting 
period.
Net capital rule: Rule 15c3-1 under the Securities Exchange 
Act of 1934.
Net new investment asset flows: Represents investment asset 
inflows, including dividends, interest and distributions, less 
investment asset outflows. Excluded from the calculation are 
the impacts of fees and commissions, market movement, 
internal transfers within Citi specific to systematic upgrades/
downgrades with USPB and any impact from strategic 
decisions by Citi to exit certain markets or services. Also 
excluded from the calculation are net new investment assets 
associated with markets for which data was not available for 
current-period reporting.
324

NIM*: Net interest margin expressed as a yield percentage, 
calculated as annualized net interest income divided by 
average interest-earning assets for the period.
NM: Not meaningful
Noncontrolling interests: The portion of an investment that 
has been consolidated by Citi that is not 100% owned by Citi. 
Non-GAAP financial measure: A non-GAAP financial 
measure is a numerical measure of the Company’s historical 
or future financial performance, financial position or cash 
flows that (i) excludes amounts, or is subject to adjustments 
that have the effect of excluding amounts, that are included in 
the most directly comparable measure calculated and 
presented in accordance with GAAP in the statement of 
income, balance sheet or statement of cash flows (or 
equivalent statements) of the Company; or (ii) includes 
amounts, or is subject to adjustments that have the effect of 
including amounts, that are excluded from the most directly 
comparable measure so calculated and presented.
Note: All “Note” references correspond to the Notes to the 
Consolidated Financial Statements herein, unless otherwise 
indicated.
NSFR: Net stable funding ratio
O/S: Outstanding
OCC: Office of the Comptroller of the Currency
OCI: Other comprehensive income (loss)
Operating leverage*: Represents the year-over-year growth 
rate in basis points (bps) of Total revenues, net of interest 
expense less the year-over-year growth rate of Total operating 
expenses. A positive operating leverage percentage indicates 
that the revenue growth rate was greater than the expense 
growth rate.
OREO: Other real estate owned
OTTI: Other-than-temporary impairment
Over-the-counter cleared (OTC-cleared) derivatives: 
Derivative contracts that are negotiated and executed 
bilaterally, but subsequently settled via a central clearing 
house, such that each derivative counterparty is only exposed 
to the default of that clearing house.
Over-the-counter (OTC) derivatives: Derivative contracts 
that are negotiated, executed and settled bilaterally between 
two derivative counterparties, where one or both 
counterparties is a derivatives dealer.
Parent company: Citigroup Inc.
Partner payments: Payments made to credit card partners 
primarily based on program sales and profitability.
PD: Probability of default
Prime balances: Prime balances are defined as clients’ 
billable balances where Citi provides cash or synthetic prime 
brokerage services. Management uses this information in 
reviewing the business’s size and growth and believes it is 
useful to investors concerning underlying business size and 
growth trends.
Principal transactions revenue: Primarily trading-related 
revenues predominantly generated by the Services, Markets 
and Banking businesses. See Note 6.
Provision for credit losses: Composed of the provision for 
credit losses on loans, provision for credit losses on HTM 
investments, provision for credit losses on other assets and 
provision for credit losses on unfunded lending commitments.
Provisions: Provisions for credit losses and for benefits and 
claims.
Purchased credit-deteriorated: Purchased credit-deteriorated 
assets are financial assets that as of the date of acquisition 
have experienced a more-than-insignificant deterioration in 
credit quality since origination, as determined by the 
Company.
R&S forecast period: Reasonable and supportable period 
over which Citi forecasts future macroeconomic conditions for 
CECL purposes.
Real GDP: Real gross domestic product is the inflation-
adjusted value of the goods and services produced by labor 
and property located in a country.
Reconciling Items: Divestiture-related impacts excluded from 
the results of All Other, as well as All Other—Legacy 
Franchises on a managed basis. The Reconciling Items are 
fully reflected in Citi’s Consolidated Statement of Income for 
each respective line item.
Regulatory VaR: Daily aggregated VaR calculated in 
accordance with regulatory rules.
Release: A net decrease in ACL through the provision for 
credit losses.
Reported basis: Financial statements prepared under U.S. 
GAAP.
Results of operations that exclude certain impacts from 
gains or losses on sale, or one-time charges*: Represents 
GAAP items, excluding the impact of gains or losses on sales, 
or one-time charges (e.g., the loss on sale related to the sale of 
Citi’s consumer banking business in Australia).
Results of operations that exclude the impact of FX 
translation*: Represents GAAP items, excluding the impact 
of FX translation, whereby the prior periods’ foreign currency 
balances are translated into U.S. dollars at the current period’s 
conversion rates (also known as constant dollar). GAAP 
measures excluding the impact of FX translation are non-
GAAP financial measures.
Retail Services: Citi’s U.S. retail services cards business with 
a portfolio of co-brand and private label relationships 
(including, among others, The Home Depot, Best Buy, Macy’s 
and Sears).
RoTCE*: Return on tangible common equity. Represents net 
income less preferred dividends (both annualized), divided by 
average tangible common equity for the period.
RWA: Risk-weighted assets. Basel III establishes two 
comprehensive approaches for calculating RWA (the 
Standardized Approach and the Advanced Approaches), which 
include capital requirements for credit risk, market risk and 
325

operational risk for Advanced Approaches. Key differences in 
the calculation of credit risk RWA between the Standardized 
and Advanced Approaches are that for Advanced, credit risk 
RWA is based on risk-sensitive approaches that largely rely on 
the use of internal credit models and parameters, whereas for 
Standardized, credit risk RWA is generally based on 
supervisory risk-weightings, which vary primarily by 
counterparty type and asset class. Market risk RWA is 
calculated on a generally consistent basis between Basel III 
Standardized Approach and Basel III Advanced Approaches.
S&P: Standard and Poor’s Global Ratings
SCB: Stress Capital Buffer
SEC: The U.S. Securities and Exchange Commission
SLR: Supplementary Leverage ratio. Represents Tier 1 
Capital divided by Total Leverage Exposure.
SOFR: Secured Overnight Financing Rate
SPEs: Special purpose entities
Standardized Approach: Established through Basel III, the 
Standardized Approach aligns regulatory capital requirements 
more closely with the key elements of banking risk by 
introducing a wider differentiation of risk weights and a wider 
recognition of credit risk mitigation techniques, while 
avoiding excessive complexity. Accordingly, the Standardized 
Approach produces capital ratios more in line with the actual 
economic risks that banks face. 
Tangible book value per share (TBVPS)*: Represents 
tangible common equity divided by EOP common shares 
outstanding.
Tangible common equity (TCE): Represents common 
stockholders’ equity less goodwill and identifiable intangible 
assets, other than MSRs.
Taxable-equivalent basis: Represents the total revenue, net 
of interest expense for the business, adjusted for revenue from 
investments that receive tax credits and the impact of tax-
exempt securities. This metric presents results on a level 
comparable to taxable investments and securities. GAAP 
measures on a taxable equivalent basis, including the metrics 
derived from these measures, are non-GAAP financial 
measures.
TDR: Troubled debt restructuring. Prior to January 1, 2023, a 
TDR was deemed to occur when the Company modified the 
original terms of a loan agreement by granting a concession to 
a borrower that was experiencing financial difficulty. Loans 
with short-term and other insignificant modifications that are 
not considered concessions were not TDRs. The accounting 
guidance for TDRs was eliminated with the adoption of ASU 
2022-02. See “Accounting Changes” in Note 1.
TEGU: taxable equivalent gross-up adjustments 
TLAC: Total loss-absorbing capacity
Total ACL: Allowance for credit losses, which comprises the 
allowance for credit losses on loans (ACLL), allowance for 
credit losses on unfunded lending commitments (ACLUC), 
allowance for credit losses on HTM securities and allowance 
for credit losses on other assets.
Total payout ratio*: Represents total common dividends 
declared plus common share repurchases as a percentage of 
net income available to common shareholders.
Transactional and tax charges: Largely comprises costs that 
are driven by revenues and transaction volumes, and is 
primarily composed of brokerage exchange and clearance 
costs, exchange fees, regulatory memberships and certain 
indirect, non-income tax payments that are not recorded in 
Provision for income taxes in the Consolidated Statement of 
Income.
Transformation: Citi has embarked on a multiyear 
transformation, with the target outcome to change Citi’s 
business and operating models such that they simultaneously 
strengthen risk and controls and improve Citi’s value to 
customers, clients and shareholders. 
Unaudited: Financial statements and information that have 
not been subjected to auditing procedures sufficient to permit 
an independent certified public accountant to express an 
opinion.
U.S. dollar clearing volume: Represents the number of U.S. 
dollar clearing payment instructions processed by Citi on 
behalf of U.S. and foreign-domiciled entities (primarily 
financial institutions). 
U.S. Treasury: U.S. Department of the Treasury
VaR: Value at risk. A measure of the dollar amount of 
potential loss from adverse market moves in an ordinary 
market environment.
VIEs: Variable interest entities
Wallet: Proportion of fee revenue based on estimates of 
investment banking fees generated across the industry (i.e., the 
revenue wallet) from investment banking transactions in 
M&A, equity and debt underwriting, and loan syndications.
326

EXHIBIT INDEX
 
Exhibit
Number
Description of Exhibit
3.1+
Restated Certificate of Incorporation of Citigroup Inc., as amended, as in effect on the date hereof.
3.02
By-Laws of Citigroup Inc., as amended, as in effect on the date hereof, incorporated by reference to Exhibit 3.02 to 
Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2023 (File No. 
001-09924).
4.01
Form of Senior Indenture between Citigroup Inc. and The Bank of New York Mellon, as trustee, incorporated by 
reference to Exhibit 4.8 to Citigroup Inc.’s Registration Statement on Form S-3 filed November 13, 2013 (File No. 
333-192302).
4.02
First Supplemental Indenture, dated as of February 1, 2016, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.01 to Citigroup Inc.’s Current Report on Form 8-K filed 
on February 1, 2016 (File No. 001-9924).
4.03
Second Supplemental Indenture, dated as of December 29, 2016, between Citigroup Inc. and The Bank of New 
York Mellon, as trustee, incorporated by reference to Exhibit 4.01 to Citigroup Inc.’s Current Report on Form 8-K 
filed on December 29, 2016 (File No. 001-9924).
4.04
Third Supplemental Indenture dated as of June 26, 2017 among Citigroup Global Markets Holdings Inc., Citigroup 
Inc. and The Bank of New York Mellon, as trustee, to Indenture dated as of November 13, 2013, incorporated by 
reference to Exhibit 4.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q filed on August 1, 2017 (File No. 
001-09924).
4.05
Fourth Supplemental Indenture dated as of June 27, 2019, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.2 to Citigroup Inc.’s Current Report on Form 8-K filed 
on June 28, 2019 (File No. 001-09924). 
4.06
Fifth Supplemental Indenture dated as of December 18, 2023, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.1 to Citigroup Inc.’s Current Report on Form 8-K filed 
on December 19, 2023 (File No. 001-09924).
4.07
Subordinated Debt Indenture, dated as of April 12, 2001, between Citigroup Inc. and The Bank of New York 
Mellon, as successor to JP Morgan Chase Bank (formerly Bank One Trust Company, N.A.), as trustee, 
incorporated by reference to Exhibit 4.1 to Citigroup Inc.’s Registration Statement on Form S-3 filed February 4, 
2013 (File No. 333-186425).
4.08
First Supplemental Indenture, dated as of August 2, 2004, between Citigroup Inc. and J.P. Morgan Trust Company, 
N.A. (formerly Bank One Trust Company, N.A.), as trustee, incorporated by reference to Exhibit 4.13 to Citigroup 
Inc.’s Registration Statement on Form S-3/A filed August 31, 2004 (File No. 333-117615).
4.09
Second Supplemental Indenture, dated as of May 18, 2016, between Citigroup Inc. and The Bank of New York 
Mellon, as successor to J.P. Morgan Trust Company, N.A. (formerly Bank One Trust Company, N.A.), as trustee, 
incorporated by reference to Exhibit 4.2 to Citigroup Inc.’s Current Report on Form 8-K filed on May 20, 2016 
(File No. 001-9924).
4.10
Third Supplemental Indenture, dated as of March 1, 2017, between Citigroup Inc. and The Bank of New York 
Mellon, as successor to J.P. Morgan Trust Company, N.A. (formerly Bank One Trust Company, N.A.), as trustee, 
incorporated by reference to Exhibit 4.11 to Citigroup Inc.’s Registration Statement on Form S-3 filed March 1, 
2017 (File No. 333-216372).
4.11
Fourth Supplemental Indenture, dated as of June 27, 2019, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.1 to Citigroup Inc.’s Current Report on Form 8-K filed 
on June 28, 2019 (File No. 001-09924). 
327

4.12
Indenture, dated as of March 15, 1987, between Primerica Corporation, a New Jersey corporation, and The Bank of 
New York, as trustee, incorporated by reference to Exhibit 4.01 to Citigroup Inc.’s Registration Statement on Form 
S-3 filed December 8, 1992 (File No. 03355542).
4.13
First Supplemental Indenture, dated as of December 15, 1988, among Primerica Corporation, Primerica Holdings, 
Inc. and The Bank of New York, as trustee, incorporated by reference to Exhibit 4.02 to Citigroup Inc.’s 
Registration Statement on Form S-3 filed December 8, 1992 (File No. 03355542).
4.14
Second Supplemental Indenture, dated as of January 31, 1991, between Primerica Holdings, Inc. and The Bank of 
New York, as trustee, incorporated by reference to Exhibit 4.03 to Citigroup Inc.’s Registration Statement on Form 
S-3 filed December 8, 1992 (File No. 03355542).
4.15
Third Supplemental Indenture, dated as of December 9, 1992, among Primerica Holdings, Inc., Primerica 
Corporation and The Bank of New York, as trustee, incorporated by reference to Exhibit 5 to Citigroup Inc.’s Form 
8-A dated December 21, 1992, with respect to its 7 3/4% Notes due June 15, 1999 (File No. 001-09924).
4.16
Fourth Supplemental Indenture, dated as of November 2, 1998, between Citigroup Inc. and The Bank of New 
York, as trustee, incorporated by reference to Exhibit 4.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q for 
the quarter ended September 30, 1998 (File No. 001-09924).
4.17
Fifth Supplemental Indenture, dated as of December 9, 2008, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.04 to Citigroup Inc.’s Current Report on Form 8-K filed 
December 11, 2008 (File No. 001-09924).
4.18
Sixth Supplemental Indenture, dated as of December 20, 2012, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, providing for the issuance of debt securities, incorporated by reference to Exhibit 4.5 to 
Citigroup Inc.’s Current Report on Form 8-K filed December 21, 2012 (File No. 001-09924).
4.19
Seventh Supplemental Indenture, dated as of May 18, 2016, between Citigroup Inc. and The Bank of New York 
Mellon, as trustee, incorporated by reference to Exhibit 4.1 to Citigroup Inc.’s Current Report on Form 8-K filed 
on May 20, 2016 (File No. 001-9924).
4.20
Senior Debt Indenture, dated as of June 1, 2005, among Citigroup Funding Inc., Citigroup Inc. and The Bank of 
New York Mellon, as successor trustee to JPMorgan Chase Bank, N.A., incorporated by reference to Exhibit 4(b) 
to Citigroup Inc.’s Registration Statement on Form S-3 filed March 13, 2006 (File No. 333-132370-01).
4.21
Second Supplemental Indenture, dated as of December 20, 2012, among Citigroup Funding Inc., Citigroup Inc. and 
The Bank of New York Mellon, as successor trustee to JPMorgan Chase Bank, N.A., incorporated by reference to 
Exhibit 4.2 to Citigroup Inc.’s Current Report on Form 8-K filed December 21, 2012 (File No. 001-09924).
4.22
Indenture, dated as of July 23, 2004, between Citigroup Inc. and The Bank of New York Mellon, as successor 
trustee to JPMorgan Chase Bank, as trustee, incorporated by reference to Exhibit 4.28 to Citigroup Inc.’s 
Registration Statement on Form S-3 filed July 23, 2004 (File No. 333-117615).
4.23
Form of Indenture, between Citigroup Inc. and The Bank of New York Mellon, as successor trustee to JPMorgan 
Chase Bank (formerly known as The Chase Manhattan Bank), incorporated by reference to Exhibit 4.11 to the 
Travelers Group Inc. Registration Statement on Form S-3 filed September 20, 1996 (File No. 333-12439).
4.24
Senior Debt Indenture, dated as of March 8, 2016, between Citigroup Global Markets Holdings Inc., Citigroup Inc. 
and The Bank of New York Mellon, as trustee, incorporated by reference to Exhibit 4.1 to Citigroup Inc.’s Current 
Report on Form 8-K filed March 9, 2016 (File No. 001-09924). 
4.25
First Supplemental Indenture, dated as of March 1, 2017, between Citigroup Global Markets Holdings Inc., 
Citigroup Inc. and the Bank of New York Mellon, as trustee, incorporated by reference to Exhibit 4.24 to Citigroup 
Inc.’s Registration Statement on Form S-3 filed March 1, 2017 (File No. 333-216372).
328

4.26
Second Supplemental Indenture, dated as of April 13, 2020, between Citigroup Global Markets Holdings Inc., 
Citigroup Inc. and the Bank of New York Mellon, as trustee, incorporated by reference to Exhibit 4.01 to Citigroup 
Inc.’s Current Report on Form 8-K filed on April 13, 2020 (File No. 001-09924).
4.27
Third Supplemental Indenture, dated as of December 18, 2023, between Citigroup Global Markets Holdings Inc., 
Citigroup Inc. and the Bank of New York Mellon, as trustee, incorporated by reference to Exhibit 4.2 to Citigroup 
Inc.’s Current Report on Form 8-K filed on December 19, 2023 (File No. 001-09924).
4.28
Form of Capital Securities Guarantee Agreement between Citigroup Inc. as Guarantor, and The Bank of New York 
Mellon, as Guarantee Trustee, incorporated by reference to Exhibit 4.32 to Citigroup Inc.’s Registration Statement 
on Form S-3 filed July 2, 2004 (File No. 333-117615).
4.29
Specimen Physical Common Stock Certificate of Citigroup Inc., incorporated by reference to Exhibit 4.1 to 
Citigroup Inc.’s Current Report on Form 8-K filed May 9, 2011 (File No. 001-09924).
4.30
Amended and Restated Declaration of Trust for Citigroup Capital XIII (incorporated by reference to Exhibit 4.02 
to Citigroup Inc.’s Current Report on Form 8-K filed on September 30, 2010 (File No. 109924)).
4.31
Form of Amended and Restated Declaration of Trust for Citigroup Capital III (previously known as Travelers 
Capital III), incorporated by reference to Exhibit 4.8 to Travelers Group Inc.’s Registration Statement on Form S-3 
(File No. 333-12439).
4.32+
Description of Citigroup Inc.’s Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 
1934.
10.01*
Citi Discretionary Incentive and Retention Award Plan (as Amended and Restated Effective as of January 1, 2024), 
incorporated by reference to Exhibit 10.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly 
period ended March 31, 2024 (File No. 001-09924).
10.02.1*
Citigroup Inc. 2014 Stock Incentive Plan (as amended and restated effective April 24, 2018), incorporated by 
reference to Exhibit 10.1 to Citigroup Inc.’s Current Report on Form 8-K filed April 30, 2018 (File No. 
001-09924).
10.02.2*
Citigroup Inc. 2019 Stock Incentive Plan (as amended and restated effective April 30, 2024), incorporated by 
reference to Exhibit 10.1 to Citigroup Inc.’s Current Report on Form 8-K filed May 2, 2024 (File No. 001-09924).
10.03*
Citigroup Inc. Deferred Cash Award Plan (as Amended and Restated Effective as of January 1, 2024), incorporated 
by reference to Exhibit 10.02 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended 
March 31, 2024 (File No. 001-09924).
10.04*
Form of Citigroup Inc. CAP/DCAP Agreement (for awards granted on February 10, 2022 and in future years), 
incorporated by reference to Exhibit 10.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly 
period ended June 30, 2022 (File No. 001-09924).
10.05*
Form of Citigroup Inc. CAP Agreement, incorporated by reference to Exhibit 10.01 to Citigroup Inc.’s Quarterly 
Report on Form 10-Q for the quarterly period ended September 30, 2019 (File No. 001-09924).
10.06*
Citigroup Inc. DCAP Agreement, incorporated by reference to Exhibit 10.04 to Citigroup Inc.’s Quarterly Report 
on Form 10-Q for the quarterly period ended March 31, 2020 (File No. 001-09924).
10.07*
Form of Citigroup Inc. CAP Agreement (for awards to be granted in February 2025 and future years), incorporated 
by reference to Exhibit 10.1 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended 
September 30, 2024 (File No. 001-09924).
329

10.08.1*
Form of Citigroup Inc. Performance Share Unit Award Agreement (awards dated February 11, 2021 and in future 
years), incorporated by reference to Exhibit 10.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the 
quarterly period ended March 31, 2021 (File No. 001-09924).
10.08.2*
Form of Citigroup Inc. Performance Share Unit Award Agreement (awards to be granted in February 2025 and in 
future years), incorporated by reference to Exhibit 10.2 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the 
quarterly period ended September 30, 2024 (File No. 001-09924).
10.09*
Employment Termination Notice and Non-Solicitation Policy for U.S. Employees, effective April 1, 2021, 
incorporated by reference to Exhibit 10.03 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly 
period ended March 31, 2024 (File No. 001-09924).
10.10*
Citigroup Inc. Non-Employee Directors Compensation Plan (Effective as of January 1, 2008), incorporated by 
reference to Exhibit 10.01 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended 
September 30, 2007 (File No. 001-09924).
10.11*
Agreement between Bradford Hu and Citibank, N.A. (dated as of March 12, 2021), incorporated by reference to 
Exhibit 10.03 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 
(File No. 001-09924).
10.12*
Form of Transformation Program Agreement (for awards granted on November 1, 2022), incorporated by reference 
to Exhibit 10.02 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022 
(File No. 001-09924).
10.13*
Agreement between Andrew Sieg and Citibank, N.A. (dated March 20, 2023), incorporated by reference to Exhibit 
10.3 to Citigroup Inc.’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2024 (File 
No. 001-09924).
19.01+
Trading and Material Non-Public Information (MNPI) Standard for Citi Securities.
19.02+
Policy on Transactions in Citigroup Inc. Securities by Non-Management Members of Citigroup Inc.’s Board of 
Directors.
19.03+
Citigroup Inc. Share Repurchase and Securities Issuance Procedures.
21.01+
Subsidiaries of Citigroup Inc.
22.01+
Subsidiary Issuers of Guaranteed Securities.
23.01+
Consent of KPMG LLP, Independent Registered Public Accounting Firm.
24.01+
Powers of Attorney.
31.01+
Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.02+
Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.01+
Certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 
2002.
97.01+
Citigroup Inc. Dodd-Frank Clawback Provisions (effective as of October 2, 2023).
330

99.01+
List of Securities Registered Pursuant to Section 12(b) of the Securities Exchange Act of 1934, formatted in inline 
XBRL.
101.01+
Financial statements from the Annual Report on Form 10-K of Citigroup Inc. for the fiscal year ended December 
31, 2024, filed on February 21, 2025, formatted in inline XBRL: (i) the Consolidated Statement of Income, (ii) the 
Consolidated Balance Sheet, (iii) the Consolidated Statement of Changes in Stockholders’ Equity, (iv) the 
Consolidated Statement of Cash Flows and (v) the Notes to Consolidated Financial Statements.
104
The cover page of this Annual Report on Form 10-K, formatted in inline XBRL.
The total amount of securities authorized pursuant to any instrument defining rights of holders of long-term debt of Citigroup Inc. does 
not exceed 10% of the total assets of Citigroup Inc. and its consolidated subsidiaries. Citigroup Inc. will furnish copies of any such 
instrument to the SEC upon request.
Copies of any of the exhibits referred to above will be furnished at a cost of $0.25 per page (although no charge will be made for the 
2024 Annual Report on Form 10-K) to security holders who make a written request to Citigroup Inc., Corporate Governance, 388 
Greenwich Street, New York, NY 10013.
* Denotes a management contract or compensatory plan or arrangement.
+ Filed herewith.
331

SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the 
Securities Exchange Act of 1934, the registrant has duly 
caused this report to be signed on its behalf by the 
undersigned, thereunto duly authorized, on the 21st day of 
February, 2025.
Citigroup Inc.
(Registrant)
/s/ Mark A. L. Mason
Mark A. L. Mason
Chief Financial Officer
Pursuant to the requirements of the Securities Exchange Act of 
1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities 
indicated on the 21st day of February, 2025.
Citigroup’s Principal Executive Officer and a Director:
/s/ Jane Fraser
Jane Fraser
Citigroup’s Principal Financial Officer:
/s/ Mark A. L. Mason
Mark A. L. Mason
Citigroup’s Interim Principal Accounting Officer:
/s/ Robert Walsh
Robert Walsh
The Directors of Citigroup listed below executed a power of 
attorney appointing Mark A. L. Mason their attorney-in-fact, 
empowering him to sign this report on their behalf.
Titilope Cole
S. Leslie Ireland
Ellen M. Costello
Renée J. James
Grace E. Dailey
Gary M. Reiner
Barbara J. Desoer
Diana L. Taylor
John C. Dugan
James S. Turley
Duncan P. Hennes
Casper W. von Koskull
Peter Blair Henry
/s/ Mark A. L. Mason
Mark A. L. Mason
332

The cover and editorial section of this annual report are printed on McCoy, manufactured by Sappi North America with 10% recycled content and FSC® Chain of Custody Certified. 
100% of the electricity used to manufacture McCoy is Green-e® certified renewable energy.
The financial section of this annual report is printed on FSC® certified Accent® Opaque 40lb white smooth text from Sylvamo. 
Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world.
Citigroup common stock is listed on the NYSE under the ticker symbol “C.” 
Because Citigroup’s common stock is listed on the NYSE, the Chief Executive Officer is required to make an annual 
certification to the NYSE stating that she was not aware of any violation by Citigroup of the corporate governance 
listing standards of the NYSE. The annual certification to that effect was made to the NYSE on May 6, 2024.
As of January 31, 2025, Citigroup had approximately 58,273 common stockholders of record. This figure does not 
represent the actual number of beneficial owners of common stock because shares are frequently held in “street 
name” by securities dealers and others for the benefit of individual owners who may vote the shares.
Stockholder information
Transfer agent
Stockholder address changes and inquiries regarding 
stock transfers, dividend replacement, 1099-DIV 
reporting and lost securities for common and preferred 
stock should be directed to:
Computershare
P.O. Box 43078
Providence, RI 02940-3078
Telephone No. 781 575 4555
Toll-free No. 888 250 3985
Email address: shareholder@computershare.com
Web address: www.computershare.com/investor
Exchange agent
Holders of Golden State Bancorp, Associates First 
Capital Corporation or Citicorp common stock should 
arrange to exchange their certificates by contacting:
Computershare
P.O. Box 43014
Providence, RI 02940-3014
Telephone No. 781 575 4555
Toll-free No. 888 250 3985
Email address: shareholder@computershare.com
Web address: www.computershare.com/investor
On May 9, 2011, Citi effected a 1-for-10 reverse stock 
split. All Citi common stock certificates issued prior to 
that date must be exchanged for new certificates by 
contacting Computershare at the address noted above.
Citi’s 2024 Form 10-K filed with the SEC, as well as other 
annual and quarterly reports, are available from Citi 
Document Services toll free at 877 936 2737 (outside the 
United States at 716 730 8055), by emailing a request to 
docserve@citi.com or by writing to:
Citi Document Services
540 Crosspoint Parkway
Getzville, NY 14068
Stockholder inquiries
Information about Citi, including quarterly earnings 
releases and filings with the U.S. Securities and 
Exchange Commission, can be accessed via Citi’s 
website at www.citigroup.com. Stockholder 
inquiries can also be directed by email to 
shareholderrelations@citi.com.

www.citigroup.com
© 2025 Citigroup Inc.
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CIT24033 
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