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Coca Cola Femsa S.A.B. de C.V.

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Industry Beverages - Non-Alcoholic
Employees 10,000+
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FY2024 Annual Report · Coca Cola Femsa S.A.B. de C.V.
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2024 INTEGRATED REPORT
Bringing 
tomorrow 
closer
FUTURE
READY
COCA-COLA FEMSA

At Coca-Cola FEMSA, we are building a future-ready 
organization focused on implementing a long-term 
sustainable growth model, with a vision of being 
our customers’ and partners’ preferred commercial 
platform and ally for growth, fostering a sustainable 
future. This vision drives us to continuously innovate, 
adopt technology and sustainability practices that 
are not only revolutionizing our industry, but ensuring 
responsible and enduring growth. By integrating these 
perspectives into our business model, we not only 
aim to meet the expectations of our customers and 
partners but also aim to bring tomorrow closer.

Letter to Our Stakeholders. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  4
Financial Highlights . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  8
Sustainability Highlights . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  9
Our Strength Comes From Staying 
True to What We Believe . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Robust Corporate Governance Framework. .  . 114
Global Compliance and Integrity Program. .  .  . 125
Comprehensive Ethical System. .  .  .  .  .  .  .  .  .  .  .  . 127
Strategic Public Policy Engagement. .  .  .  .  .  .  .  . 131
Environmental Management System. .  .  .  .  .  .  . 132
Risk Management. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 133
Fortifying Our Digital Resilience. .  .  .  .  .  .  .  .  .  .  . 145
ETHICS AND GOVERNANCE
A Strategic Footprint That Drives Growth . .  .  .  . 12
A Winning Portfolio That Leads 
The Market. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13
A Robust Value Chain. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14
A Strategy That Powers Our Future . .  .  .  .  .  .  .  .  . 15
Core Foundations That Guide Our Path. .  .  .  .  .  . 16
Leaders Empowering Teams, 
Delivering Results. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17
Financial Summary. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 148
Management Discussion and Analysis. .  .  .  .  .  . 150
Performance in Detail. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 154
Volume Breakdown. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 163
Interview with Our CFO. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
Grow the Core. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
Be the Preferred Commercial Platform. .  .  .  .  .  . 29
De-Bottleneck Our Infrastructure and 
Digitize the Enterprise. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 36
Strengthen our Customer- 
Centric Culture . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 40
Our Sustainability Priorities. .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 165
Capital and Company Engagement. .  .  .  .  .  .  .  .  . 170
TCFD Disclosure Report. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 172
SASB Content Index. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 178
GRI Content Index . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 180
Independent Limited Assurance Report . .  .  .  . 188
Shareholder and Analyst Information . .  .  .  .  .  . 194
About Our Integrated Report. .  .  .  .  .  .  .  .  .  .  .  .  .  . 195
Interview with The Vice Presidents of 
Coca-Cola FEMSA’s Sustainability Committee. .  . 45
Sustainability Governance. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 50
Water Stewardship. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 57
Packaging and Circular Economy. .  .  .  .  .  .  .  .  .  .  . 67
Climate Action. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 73
Product Portfolio. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 80
Sustainable Sourcing. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 85
Integral Employee Well-being . .  .  .  .  .  .  .  .  .  .  .  .  . 91
Community Development . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 104
Human Rights, Diversity, Equity 
and Inclusion. .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 109
DELIVERING ON OUR FUTURE-READY STRATEGY
THE STRENGTH OF COCA-COLA FEMSA
2024 REVIEW
FOSTERING A SUSTAINABLE FUTURE
C O N T E N T S
DETAILED PERFORMANCE OVERVIEW
APPENDICES

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STAKEHOLDERS
Dear fellow
CHAIRMAN’S AND CEO’S LETTER TO STAKEHOLDERS
The results we achieved in 2024 mark the 
second chapter of our transformation as we 
advanced in the implementation of our sustain-
able long-term growth model and in shaping an 
adaptable, future-ready company.
Coca-Cola FEMSA continues to position itself as 
a driving force for growth within the Coca-Cola 
System. In 2024, Coca-Cola FEMSA accounted 
for more than 40% of the system’s total volume 
growth. Our enhanced cooperation framework 
and strong relationship with The Coca-Cola 
Company have been instrumental in driving 
growth, and we are encouraged to see how our 
collaboration on powerful marketing campaigns 
and relentless commercial execution continues 
to strengthen our core business across markets.
At the same time, during the year we were 
faced with important external challenges. 
Severe flooding in Brazil disrupted operations 
in Rio Grande do Sul, impacting our plant in 
Porto Alegre. Similarly, in Mexico, Hurricane 
John struck the state of Guerrero while the 
region was still recovering from the aftermath 
of Hurricane Otis. Yet, our ability to adapt and 
respond to these challenges ensured business 
continuity while providing critical support to 
affected employees, their families, and sur-
rounding communities. Our response reinforces 
our conviction that Coca-Cola FEMSA is not only 
built for growth, but also adaptable to navigate 
complex environments.
None of this would be possible without the ded-
ication and passion of our employees. Their un-
wavering commitment to excellence, adaptabil-
ity in the face of challenges, and relentless drive 
to serve our customers, partners, consumers, 
and communities continue to be the foundation 
of our success. We want to personally thank 
each member of the Coca-Cola FEMSA team for 
their hard work and contributions.
During 2024 our six strategic pillars remained 
unchanged: (i) Grow the Core, (ii) Be the Pre-
ferred Commercial Platform, (iii) Strategic M&A, 
(iv) De-bottleneck Our Infrastructure and Digi-
tize the Enterprise, (v) Strengthen Our Custom-
er-Centric Culture, and (vi) Foster a Sustainable 
IAN CRAIG
CHIEF EXECUTIVE 
OFFICER
JOSÉ ANTONIO 
FERNÁNDEZ 
CARBAJAL
CHAIRMAN OF 
THE BOARD

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Future. We are pleased to share our progress 
across these key priorities. 
Grow the Core
We are fortunate to participate in a vibrant 
beverage industry within a growing region. We 
design all of our market plans under our long-
term sustainable growth strategy, which seeks 
to capture the full potential of our core business 
segments while increasing our relative scale 
within the industry.
Coca-Cola Zero Sugar continues to be one of 
our most exciting growth stories, achieving 31% 
volume growth in 2024, with Brazil leading 
at an outstanding 56% year-on-year growth, 
establishing itself as the Coca-Cola System’s 
fastest-growing market for Coca-Cola Zero Sugar 
worldwide during 2024. In Mexico, we have 
found the right set of initiatives to accelerate this 
zero-calorie alternative, which showed encour-
aging results with an 8% increase in 2024.
We have further strengthened our profitable 
non-carbonated beverages portfolio to meet 
evolving consumer preferences. In Mexico, an 
ambitious portfolio revamp in still beverages 
drove 8% growth during the year, led by a re-
markable 67%, 39%, and 12% increase in teas, 
Powerade, and Monster, respectively. In Brazil, 
Monster and Powerade also delivered impres-
sive performance, with volumes growing 21% 
and 12%, respectively.
To sustain this growth, we are fine-tuning our 
portfolio architecture across markets to capture 
emerging opportunities. In Mexico, our focus on 
adjusting our price-pack architecture supported 
a 12% year-on-year increase in multi-serve one-
way presentations of brand Coca-Cola. In Brazil, 
our profitable single-serve mix has been a key 
growth driver, reaching 26% of our mix by the 
end of 2024. In Colombia, we adapted to provide 
greater affordability, driving a 2% year-on-year 
increase in multi-serve volumes. In Argentina, 
we are enhancing our affordability initiatives 
while expanding single-serve options to capital-
ize on the expected market turnaround.
Expanding our customer base is also critical to 
unlocking new opportunities within our Grow 
the Core strategic pillar. In Guatemala, efforts 
to serve consumers seeking convenience and 
affordability have driven a 12% year-on-year 
increase in our total customer base. In Mexico, 
we are leveraging big data analytics to identify 
untapped market potential, adding more than 
150 thousand clients over the past 18 months.
Be the Preferred Commercial Platform: 
Taking Juntos+ to the Next Level 
The retail landscape continues evolving. Digital 
adoption accelerated in Latin America while 
our customers are pressured to allocate their 
limited time and attention to serving their 
clients and suppliers. These factors reinforced 
the need for a reliable delivery partner and 
a user-friendly order-taking solution. To 
address this shift, we leveraged our right-
to-win to continue building our Juntos+ 
omnichannel platform that integrates our 
physical capabilities with digital connectivity, 
seamlessly linking customers, and partners—
driving sustainable growth, and reinforcing 
Coca-Cola FEMSA’s position as the preferred 
commercial platform.
In 2024, we continued to take Juntos+ to the 
next level with the deployment of advanced AI 
capabilities. We expanded to reach a total of 
seven markets, surpassing 1.3 million monthly 
active users, which now accounts for 60% of 
our customer base. The integration of AI-driven 
capabilities, predictive analytics, and loyalty 
solutions now empower customers and sales 
teams alike. The rapid expansion of Premia Jun-
tos+, our loyalty program, reflects the growing 
engagement within our commercial ecosystem. 
Enrollment grew fourfold this year, exceed-
ing 1.1 million customers, underscoring the 
strength of our value proposition.
Our commitment to 
innovation led to an 
impressive 85 product 
launches in 2024 in 
Brazil, strengthening our 
portfolio and enhancing 
consumer choice.

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Moreover, this year we launched Juntos+ Ad-
visor, our AI-powered sales enablement tool, 
which is transforming the way our salesforce 
operates. In Brazil, where 40% of our sales 
representatives now use it, we have seen signif-
icant gains in visit effectiveness and combined 
coverages, among other metrics, which we 
know have direct positive results in our market 
position, paving the way for a full rollout across 
Mexico and the rest of Brazil in 2025.
Coca-Cola En Tu Hogar, our D2C platform, is re-
defining convenience by offering seamless home 
delivery and expanding our presence in key 
markets. With a focus on enhancing customer 
experience, digital transactions now represent 
26% of total revenue on our D2C platform.
At the same time, our multi-category strategy 
is unlocking further growth by complement-
ing a portfolio that includes spirits, snacks, 
and personal care products. This year, our 
multi-category sales—excluding beer—sur-
passed US$228 million, accounting for over 
1.5% of our total sales and marking a key mile-
stone on our path toward our goal of reaching 
5% in the coming years.
De-Bottlenecking Our Infrastructure and 
Digitizing the Enterprise
In 2024, we made significant strides in en-
hancing our production capacity, logistics, and 
operational efficiency to support our expand-
ing business. We installed seven bottling lines 
across strategic locations, increasing total 
capacity by 3.5% year-on-year. Three of these 
lines started up in Mexico, expanding capacity 
in the country by 4%. In Brazil, a new bottling 
line added 2% to local production capacity, 
while in Colombia, a returnable glass bottle line 
contributed 4%. Additionally, two new lines in 
Guatemala increased installed capacity in the 
country by 20%.
In warehousing, we inaugurated 4 new distribu-
tion centers in 2024, representing a 5% expan-
sion in distribution capacity compared to 2023. 
In parallel, we expanded capacity by optimizing 
warehouse operations, streamlining inventory 
management, and strengthening last-mile dis-
tribution capabilities.
Strengthen Our Customer-Centric Culture
In 2024, we took significant steps to embed 
our 10 Coca-Cola FEMSA Principles across the 
organization, ensuring they actively guide our 
culture and ways of working. From our frontline 
staff to our senior leadership team, we have 
continued to promote a growth mindset by en-
couraging adaptability, continuous learning, and 
innovation throughout our operations.
Creating a workplace where employees feel 
valued and empowered remains a key priority. 
By fostering an environment of psychological 
safety, we ensure that all voices are heard, 
promoting respect, collaboration, and inclusion 
at every level. Our commitment to multiplier 
leadership has also expanded, with targeted 
initiatives designed to equip our leaders with 
the tools to not only lead effectively, but also  
empower and elevate those around them.
Foster a Sustainable Future
Our commitment to sustainability is deeply 
embedded in our growth strategy, shaping our 
actions to ensure a long-term positive impact 
across our value chain. In 2024, we complet-
ed our double materiality assessment and 
updated our environmental and social goals, 
strengthening sustainability governance across 
our organization.
Throughout the year, we advanced key initia-
tives that generate long-term impact across our 
operations and communities:
•	 Water Stewardship: In August 2024 we 
achieved our intermediate target of a 1.36 
water use ratio, a 14% improvement since 
2018, setting a new benchmark for efficiency 
in the beverage industry.
•	 Packaging & Circular Economy: 94% of our 
bottling plants have now reached zero-waste 
status. We started operations of PLANETA, 
our new food-grade PET recycling plant in 
Mexico, and expanded SUSTENTAPET to 
reach 43 PET collection centers across our 
geographies.
•	 Climate Action: By starting the installation 
of state-of-the-art electric boilers powered 
entirely by solar panels, our Celaya and Vera-
cruz sites in Mexico will become the first ze-
ro-emissions sites in the Coca-Cola System. 
Across our operations, 84% of our electricity 
consumption came from renewable sources.
•	 Sustainable Sourcing: 55% of our total 
annual procurement spend was assessed 
through the EcoVadis sustainability 
In 2024, we made significant 
strides in enhancing our 
production capacity, 
logistics, and operational 
efficiency to support our 
expanding business.

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methodology, and 93% of our total 
procurement spend was directed toward local 
suppliers in 2024.
•	 Community Development: Through the 
MARRCO framework, we have 19 active 
Community Engagement Plans, and 81% of 
our community development programs were 
focused on water, sanitation, and hygiene 
(WASH) initiatives.
•	 Female Leadership: 31.8% of leadership 
positions are now held by women, reflecting 
our commitment to empowering female lead-
ership within the organization.
Financial and Operating Highlights
We entered 2024 with a clear objective: to re-
inforce our position as an industry leader while 
continuing to innovate, invest, and expand our 
capabilities. Through disciplined execution and 
operational excellence, we delivered another 
year of record results as part of our long-term 
sustainable growth plan.
Our 4.2 billion unit cases sold reflect a 4.4% 
volume increase, driven by growth across 
most markets, including robust performance 
in Mexico, Brazil, and Guatemala. Thanks to 
our portfolio initiatives, customer base expan-
sion, digitalization, and point-of-sale execu-
tion, we continued to strengthen our footprint 
in key territories.
For the year, total revenues increased by 14.2% 
to Ps. 279.8 billion. Our operating income post-
ed a solid 17.4% year-on-year increase, reach-
ing Ps. 40.1 billion. Adjusted EBITDA increased 
by 21.1% to Ps. 56.2 billion. Controlling net 
income increased 21.5% to reach Ps. 23.7 
billion, achieving earnings per share of Ps. 1.41, 
Ps. 11.30 per unit and Ps. 112.95 per ADS. 
To support these results, we invested a re-
cord CAPEX of Ps. 25.3 billion, representing 
9% of revenues, while our return on invested 
capital improved for the seventh consecutive 
year. These investments enable us to continue 
adding the necessary capacity to support our 
long-term growth ambitions. Finally, in our sav-
ings initiatives, our technical and supply chain 
team surpassed cost-to-make, cost-to-serve, 
and primary freight savings targets for the year, 
delivering US$71.5 million in savings while 
identifying additional efficiency opportunities 
for 2025.
Looking Ahead
As we look ahead, we are confident in the 
opportunities that our industry and region offer 
for continuous growth. This is one of the most 
dynamic regions for consumer goods world-
wide, with rising incomes, expanding house-
holds, per-capita opportunities, and evolving 
consumer behaviors shaping a strong founda-
tion for the future.
Coca-Cola FEMSA is well positioned to cap-
ture this growth by continuing to invest in our 
markets, infrastructure, and digital capabilities, 
fully aligned with our long-term sustainable 
growth strategy. To this end, we will continue 
executing our multi-year program to expand 
capacity and capture the many opportunities 
ahead. In 2025, we plan to install nine new 
bottling lines: one in Mexico, two in Guatemala, 
one in Costa Rica, one in Colombia, and four in 
Brazil. In digital, we plan to continue leveraging 
our advanced AI capabilities by completing the 
rollout of Juntos+ version 4.0, and by rolling out 
Juntos+ Advisor, our salesforce tool, which has 
proven to be a game-changer in the way our 
salesforce operates. 
At the same time, by strengthening the integra-
tion of sustainability at the core of these efforts, 
we are ensuring that our long-term growth 
remains responsible, resilient, and beneficial to 
all stakeholders. 
On behalf of our employees, we appreciate your 
continued trust in our ability to create economic 
value while fostering social and environmental 
well-being for all our stakeholders.
JOSÉ ANTONIO 
FERNÁNDEZ CARBAJAL
CHAIRMAN OF THE BOARD
IAN CRAIG
CHIEF EXECUTIVE OFFICER
As we look ahead, we 
are confident in the 
opportunities that our 
industry and region offer 
for continuous growth.

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SALES VOLUME 
million unit cases1
3,755
3,458
3,284
4,048
4,225
2021
2020
2022
2024
2023
INCOME FROM OPERATIONS 
billion Mexican Pesos
30.8
27.4
25.2
34.2
40.1
2021
2020
2022
2024
2023
TOTAL REVENUES 
billion Mexican Pesos
226.7
194.8
183.6
245.1
279.8
2021
2020
2022
2024
2023
DIVIDEND PER SHARE 
Mexican Pesos
5.43
5.04
4.86
5.80
6.08
2021
2020
2022
2024
2023
2024 
USD1
2024 
MXN
2023 
MXN
% CHANGE
Sales Volume (million unit 
cases)
4,225
4,225
4,048
4.4%
Total Revenues
13,416
279,793
245,088
14.2%
Income from Operations
1,925
40,141
34,180
17.4%
Controlling Interest Net 
Income
1,138
23,729
19,536
21.5%
Total Assets
14,767
307,986
273,520
12.6%
Long-Term Bank Loans and 
Notes Payable
3,375
70,383
65,074
8.2%
Controlling Interest
6,877
143,428
127,025
12.9%
Capital Expenditures
1,410
29,416
21,396
37.5%
Earnings Per Share2
0.07
1.41
1.16
21.6%
Millions of Mexican pesos and U.S. dollars as of December 31, 2024 (except volume and per share data). 
Results under International Financial Reporting Standards.
1.	 U.S. dollar figures are converted from Mexican pesos using the exchange rate for Mexican pesos published by 
the U.S. Federal Reserve Board on December 31, 2024, which exchange rate was Ps. 20.8557 to U.S. $1.00.
2.	 Based on 16,806.7 million outstanding ordinary shares as of December 31, 2024 and 2023.
1.	 Unit case is a unit of measurement that equals 24 eight-ounce servings of finished beverage.
FINANCIAL HIGHLIGHTS

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SUSTAINABILITY 
HIGHLIGHTS
30% 
recycled PET 
used in our 
packaging
+93,000
direct 
jobs 
created
+4,500 
jobs secured 
during climate 
response 
+200K
liters of water for 
climate emergencies 
in Mexico & Brazil
99% 
of manufacturing 
waste diverted 
from landfills
55% 
of procurement 
spent assessed 
with EcoVadis 
31.8% 
women in 
leadership 
84% 
of energy 
from renewable 
sources
1.38 L 
of water used 
per liter of 
beverage 
PLANETA 
recycling 
plant launched 
in Mexico
100% 
water replenished 
to nature and 
communities
81% 
of community programs 
focused on WASH 
(Water, Sanitation 
& Hygiene)
93% 
of procurement 
spent with local 
suppliers
118,600 
tons of 
PET collected 
in 2024
SUSTENTAPET: 
43 collection 
centers in 
10 countries

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OUR STRENGTH COMES FROM STAYING TRUE TO WHAT WE BELIEVE
Living Our Principles When It Matters 
Most
At Coca-Cola FEMSA, our Principles are 
more than words. They shape how we 
act—every day, in good times and in diffi-
cult ones. Over the past year, we have been 
reminded that our strength comes from 
staying true to what we believe: to value 
our people, to act swiftly, and to always do 
the right thing. These Principles guided us 
through some of the most challenging mo-
ments we have faced, helping us respond 
with resolve.
Between the end of 2023 and 2024, two 
of our territories were struck by natural 
disasters. In Mexico, Hurricane Otis made 
landfall in Acapulco, Guerrero, with historic 
intensity, followed months later by Hurri-
cane John, which again impacted the area 
and surrounding regions still in recovery. 
Meanwhile, in Brazil, severe flooding in 
Porto Alegre disrupted lives and temporarily 
halted operations at our plant in Rio Grande 
do Sul.
These events tested our resilience—but 
they also showed the difference we can 
make when we act with purpose and unity.
Putting Our People First
When these crises hit, our first priority is to 
locate our employees, confirm their safety, 
and provide immediate support. In both 
Mexico and Brazil, we acted quickly—mo-
bilizing local leaders, leveraging our crisis 
management systems, and personally 
reaching out to those we could not immedi-
ately contact. In Porto Alegre, our Integral 
Protection team visited more than 60 em-
ployees in their homes to assess their needs 
and offer assistance. In Mexico, through the 
John Emergency Fund, we supported 684 
employees with resources to recover their 
homes and belongings. In both locations, 
we maintained income flows, released sal-
ary advances, and provided food and health 
assistance. These actions reflect our belief 
that when we care for our people, we create 
the foundation for long-term recovery.
Standing with Our Communities
Alongside our neighbors, we stepped up 
to help the communities that have always 
stood by us. After Hurricane Otis, we 
deployed two water treatment vehicles, 
delivered more than 120,000 liters of 
bottled water, and distributed food and 
hygiene kits to impacted families. When 
Hurricane John followed, we responded 
again—delivering 83,500 liters of drinking 
water, food supplies, and thousands of 
emergency kits in the states of Guerrero 
and neighboring Oaxaca.
In Brazil, we launched the Rio Grande do 
Sul Emergency Fund, donating more than 
266,000 liters of clean water to support 
133,000 people affected by the floods. We 
also collaborated with local organizations 
to support the recovery of more than 1,000 
small businesses, helping communities get 
back on their feet.
Rebuilding with Resilience and Purpose
We are investing to rebuild our facilities 
with stronger, climate-ready systems de-
signed to better withstand environmental 
challenges. The lessons learned from these 
experiences are also helping us strength-
en infrastructure and resilience across our 
operations in other geographies.
Beyond fully restoring our operations, our 
efforts are focused on protecting more than 
4,500 jobs and contributing to the meaning-
ful reactivation of the local economy.
Rooted in Community, Built for Resilience
None of our actions would have been 
possible without the partnership of The 
Coca‑Cola Company, The Coca-Cola 
Foundation, FEMSA, FEMSA Foundation, 
and the thousands of employees who 
donated and stood by their colleagues and 
communities in a time of need.
When communities hurt, we feel it too—be-
cause we are part of them. The road to re-
covery is never easy, but we face it togeth-
er—guided by our Principles and committed 
to building a future that is more resilient 
than ever.
 Learn more about our response in Rio 
Grande do Sul and Acapulco.

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OF COCA-COLA FEMSA
STRENGTH
THE
Optimistic about the future, Coca‑Cola FEMSA 
is uniquely positioned to capture growth 
opportunities.  With a strategic footprint, a winning 
portfolio, advanced digital capabilities, a robust 
value chain, a future-ready strategy, strong 
foundational principles, and an experienced 
leadership team and committed collaborators, the 
company is paving the way for sustainable growth 
and long-term value creation.

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A STRATEGIC 
FOOTPRINT
THAT DRIVES GROWTH
MEXICO
78.7 million people served
872K points of sale
28 plants
139 distribution centers
CENTRAL AMERICA 
(Guatemala, Nicaragua, Costa Rica and Panama)
34.3 million people served
238K points of sale
7 plants
38 distribution centers
COLOMBIA
52.1 million people served
463K points of sale
7 plants
23 distribution centers
BRAZIL
93.6 million people served
490K points of sale
11 plants
49 distribution centers
URUGUAY
3.5 million people served
21K points of sale
1 plant
3 distribution centers
ARGENTINA
14.1 million people served
66K points of sale
2 plants
4 distribution centers
VENEZUELA2
TRANSACTIONS  24,929.2 million
ARGENTINA	 877.4
URUGUAY	 246.2
MEXICO 
10,131.9
BRAZIL 
8,286.2
COLOMBIA 
2,592.8
GUATEMALA 
1,459.5
CAM SOUTH4 
1,335.2
TOTAL VOLUME  4,224.6
million unit 
cases3
ARGENTINA	 168.3
URUGUAY	
50.7
MEXICO 
2,124.4
BRAZIL 
1,159.3
COLOMBIA 
352.3
GUATEMALA 
192.8
CAM SOUTH4	
177.0
1.	 For purposes of this table, we have considered owned and third-party distribution centers managed by us.
2.	 As of December 31, 2017, Venezuela is reported as an investment in shares, as a non-consolidated operation.
3.	 Unit case is a unit of measurement that equals 24 eight-ounce servings of finished beverage.
4.	 CAM South: Costa Rica, Nicaragua and Panama.
276
million people
served
~2.2
million points
of sale
256
distribution
centers1
56
plants

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28%
of our volume is composed 
of low- or no-calorie beverages.
Enhanced Cooperation Framework Helps Boost Growth
Our enhanced cooperation framework with The Coca-Cola 
Company has been instrumental in driving growth in our 
core portfolio. By capitalizing on our combined strengths 
and shared vision, we continue to execute significant stra-
tegic investments in the market that bolster our ambitious 
growth plans. Our cooperative efforts are more than just a 
strategic alignment; they represent a unified approach to 
innovatively responding to market demands and shaping 
the future of our industry with a clear focus on pursuing 
profitable sustainable growth.
Sparkling beverages
Refreshing juices, 
nectars, and fruit-
based drinks
Wholesome dairy 
and plant-based 
products
Teas, sports 
drinks, energy 
drinks
Hydrating purified, 
sparkling, and 
flavored water
A WINNING PORTFOLIO THAT LEADS THE MARKET
We refresh and hydrate consumers with a winning consumer-centric portfolio for every occasion.

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Our value chain is the backbone 
that allows Coca-Cola FEMSA to 
sustainably refresh millions of 
consumers while fostering high-
quality employment opportunities 
and driving sustainable economic 
growth. From sourcing premium 
ingredients and manufacturing 
beverages in state-of-the-art 
facilities to efficiently distributing 
through an extensive network 
of centers and routes, every 
step reflects our commitment to 
excellence. With a vast presence 
across points of sale and innovative 
recycling initiatives, we continuously 
strive to create lasting value for the 
communities we serve.
ACROSS OUR 
VALUE CHAIN, WE 
CREATE 93,664 
DIRECT JOBS.
MANUFACTURING
We produce high-quality 
beverages in our 56 plants, where 
they are packaged, labeled, and 
prepared for market distribution.
PRIMARY DISTRIBUTION
We transport our 
products to 256 
distribution centers.
DISTRIBUTION CENTERS 
This is where we 
coordinate presale 
processes and 
secondary distribution.
PRE-SALE
Our pre-sale team 
serves clients and 
registers the orders.
SECONDARY 
DISTRIBUTION
Delivery routes 
distribute the 
orders through 
more than 14 
thousand routes.
POINTS OF SALE
Our products are sold to 
consumers across ~2.2 
million points of sale.
REFRIGERATION
Our products are 
chilled to enhance 
enjoyment.
CONSUMPTION
Over 276 million 
consumers 
purchase beverages, 
enjoy them, and 
stay refreshed and 
hydrated.
RECYCLING
We strive to have a 
growing number of 
systems in place to 
collect and recycle 
waste generated by 
our packaging.
INGREDIENTS
We work with 
our suppliers to 
source the best 
raw materials.
A ROBUST
VALUE CHAIN

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A STRATEGY THAT POWERS OUR FUTURE
Grow the core. Capturing the fair 
share of Coca-Cola trademark in all 
markets and channels; accelerat-
ing the growth of Coca-Cola Zero 
Sugar; developing growth oppor-
tunities in low per-capita markets; 
and achieving the full potential of 
profitable non-carbonated bever-
age categories.
Be the preferred commercial 
platform. Growing our total 
and digital client base across 
our markets and enhancing our 
value proposition by leveraging 
a curated portfolio of our 
customer’s and consumer’s 
favorite brands together with 
The Coca-Cola Company and our 
multi-category partners.
Strategic mergers and 
acquisitions. Leveraging our 
disciplined approach, we will focus 
on value-enhancing, synergistic 
acquisitions as a priority while 
strengthening our commercial 
platform capabilities.
De-bottleneck our infrastructure 
and digitize the enterprise. Unlock 
growth by increasing manufac-
turing and distribution capacity 
and implementing best-in-class 
logistics and distribution enablers. 
We will continue digitizing our 
company, including the migration 
of our legacy Enterprise Resource 
Planning (ERP) System into cloud-
based platform-as-a-service.
Strengthen our customer-centric 
culture. Promoting a growth mind-
set, building a multiplier leadership 
style, and empowering leaders to 
develop our people.
Foster a sustainable future. By 
integrating a robust governance 
framework with social develop-
ment and environmental steward-
ship, we create lasting value for 
our business, people, and commu-
nities, across our value chain. Our 
view on sustainable development 
is a comprehensive part of our 
business strategy.
We have defined a set of clear priorities to chart our next growth chapter, 
leveraging our rights-to-win and channeling our positive momentum.
STRATEGIC
PRIORITIES
De-bottleneck 
our infrastructure 
& digitize the 
enterprise
Grow the core
Strengthen 
our 
customer 
centric 
culture
Be the 
preferred 
commercial 
platform
Foster a 
sustainable 
future
Strategic M&A
GROWTH
ENABLERS

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CORE FOUNDATIONS THAT GUIDE OUR PATH
COCA-COLA FEMSA PRINCIPLES
Our principles drive Coca-Cola FEMSA toward its growth ambition 
while fostering the desired culture and work environment.
PLACE CUSTOMERS FIRST. 
We place our customers and consumers at the 
center of our decisions. We strive to provide 
them with an exceptional experience and earn 
their preference.
VALUE OUR PEOPLE. 
Nothing is more important than the safety of our 
people. We build high performance teams by 
hiring, developing, and promoting the best talent. 
Our leaders foster the continuous development 
of our people. We value diversity within our 
teams.
DO THE RIGHT THING. 
We conduct ourselves ethically and always do 
the right thing. In all our actions, we take care of 
the impacts we have on our planet, communities, 
and people.
ACT AS A FOUNDER. 
We think and act to maximize the long-term 
health of the business and not for short term 
results. We do what is best for the company as a 
whole vs. personal or functional agendas.
PROMOTE A GROWTH MINDSET. 
We promote thinking big across our business. We 
value lifelong learning and self-development. We 
encourage our people to be curious and explore 
new possibilities.
FOSTER PSYCHOLOGICAL SAFETY. 
We foster environments where our people feel 
included, able to voice their honest opinion and 
debate openly without fear of being punished. 
We earn trust by communicating honestly and 
transparently with each other. Leaders must 
foster two-way feedback.
OPERATE WITH EXCELLENCE. 
We operate at the highest standards and are 
disciplined in everything we do. We continually 
raise the bar in our teams to improve our 
products, services, and processes. Leaders 
operate at all levels and no task is beneath 
them.
LEVERAGE TECHNOLOGY AND INNOVATION. 
We foster innovation, the use of new 
technologies and ideas that give us an edge 
in our business. We harness data and AI to 
generate a competitive advantage.
ACT SWIFTLY. 
We are action oriented. We challenge 
bureaucracy and streamline our processes to 
achieve the fastest response time.
DELIVER RESULTS. 
We execute consistently on the metrics 
that matter to our business. We take full 
accountability for the results we deliver.
Our Purpose, Vision, and Principles establish the cultural 
foundation for our enduring customer-centric approach 
and continued growth.
PURPOSE
TO REFRESH THE WORLD 
ANYTIME, ANYWHERE.
VISION
BE OUR CUSTOMERS’ 
AND PARTNERS’ PREFERRED 
COMMERCIAL PLATFORM AND ALLY 
FOR GROWTH, FOSTERING A 
SUSTAINABLE FUTURE.

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LEADERS EMPOWERING TEAMS, DELIVERING RESULTS
Guided by a shared commitment to excellence, 
Coca‑Cola FEMSA’s leadership team brings decades of 
industry expertise to drive our business forward. Their 
diverse experience and visionary approach empower 
every team across our organization to align with our 
refreshed strategy, advance our sustainability goals, 
and deliver value for all stakeholders. Focused on 
fostering innovation and collaboration, our leaders are 
transforming challenges into opportunities, ensuring the 
company’s long-term growth and resilience. Together, 
they embody the principles and vision that define 
Coca‑Cola FEMSA, inspiring us to shape a stronger, more 
sustainable future for our company.

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DELIVERING ON OUR
FUTURE-READY
STRATEGY

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OUR CFO
Interview with
Gerardo, this year presented significant opportunities and 
unique challenges across Coca-Cola FEMSA’s key markets. 
How did the company stay focused on its strategy and contin-
ue delivering strong results in a dynamic environment?
At Coca-Cola FEMSA, we operate with a long-term vision, and 
2024 was a testament to the strength of our strategy. From the 
start of the year, each of our operations developed and execut-
ed business plans designed to drive growth in our core portfo-
lio. These efforts aligned with our commitment to sustainable 
growth, ensuring that we not only seized opportunities, but also 
laid the groundwork for long-term resilience.
The first half of the year was exceptionally strong, driven by fa-
vorable macroeconomic conditions, political dynamics in some 
markets, and strong consumer demand. In fact, the second 
quarter saw significant volume growth, breaking production re-
cords in Mexico and double-digit volume growth in key markets 
such as Brazil and Guatemala. However, the second half of the 
year presented a different reality. Weather disruptions, particu-
larly in Mexico and Brazil, tested our ability to adapt, while the 
10% capacity loss in Brazil required swift action to maintain 
business continuity. Despite these challenges, we delivered 
solid bottom-line results, reinforcing the effectiveness of our 
strategic framework.
Brazil, our second-largest market, stood out as a growth engine, 
demonstrating remarkable resilience even in the face of infra-
structure setbacks. Meanwhile, in Colombia, the introduction 
of an excise tax in late 2023 created a challenging competitive 
landscape. However, we remained committed to consumer 
choice, offering both sugar and non-sugar alternatives. While this 
initially widened the price gap with competitors, it allowed us 
to maintain brand trust and long-term competitiveness. Despite 
macroeconomic headwinds, Colombia closed the year with vol-
ume growth, EBITDA expansion, and margin improvement.
In Argentina, we applied lessons from past economic adjust-
ments to navigate volatility. Rather than pulling back, we took 
this as an opportunity to expand our relative scale, increasing 
consumers’ access to affordable options. By the third quarter, 
market share trends improved, and by the end of the year, we 
were seeing volume growth once again. Guatemala continued to 
prove its strategic importance, evolving from a smaller operation 
into our third-largest EBITDA contributor, delivering consistent, 
strong results.
Ultimately, 2024 reinforced the consistency and adaptability 
of our strategy. Even in periods of uncertainty, we remained 
focused on growth, investing in capabilities that empower our 
teams to deliver on our long-term ambitions.
The second quarter saw 
significant volume growth, 
breaking production records in 
Mexico and achieving double-
digit increases in key markets 
such as Brazil and Guatemala.
GERARDO CRUZ CELAYA
CHIEF FINANCIAL OFFICER

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Coca-Cola FEMSA has been 
making bold strides in its digital 
transformation. How is the company 
leveraging its digital platform to 
differentiate itself in the market and 
accelerate growth?
The most exciting aspect of our digital 
transformation journey is how it contin-
ues to exceed our initial expectations. 
What started as a vision to enhance 
operational efficiency has evolved into a 
powerful growth engine that is reshap-
ing how we connect with customers, 
optimize our commercial strategy, and 
unlock new value across our business.
One of our biggest milestones this year 
was the successful rollout of Juntos+ 
version 4.0 across nearly all our mar-
kets, with Argentina and Uruguay set 
to launch in 2025. Today, more than 
1.3 million customers—over 60% of 
our total client base—are transacting 
digitally. Even more exciting is the fact 
that 60% of our digital customers now 
engage through our app rather than 
chatbot-based interactions. This shift 
is critical because Juntos+ version 4.0 
integrates AI and analytics, enabling us 
to capture and leverage market insights 
more effectively than ever before.
Another major highlight has been the 
integration of our loyalty program, 
Juntos+ Premia, into the platform. The 
overwhelmingly positive reception from 
customers has reinforced the program’s 
unique value. Unlike traditional loyalty 
programs—where the benefits often feel 
distant and difficult to redeem—ours 
provides short-term, tangible rewards. 
Many of our customers use their loy-
alty points to purchase high-rotation 
Coca-Cola products, converting those 
points into cash flow in just a few days. 
This has strengthened engagement and 
positioned us as a true partner in the 
success of their business.
Juntos+ is also fundamentally changing 
the role of our sales force. With the 
introduction of Juntos+ Advisor, we are 
bringing the same AI-driven insights 
and commercial tools from our digital 
platform directly to our sales repre-
sentatives. This omnichannel approach 
ensures that whether a customer 
interacts with us through the app or 
via a sales visit, they receive the same 
personalized promotions, recommen-
dations, and revenue growth manage-
ment initiatives. After a successful 
pilot in Brazil, where the adoption and 
impact have exceeded expectations, 
we are now accelerating the rollout of 
Juntos+ Advisor across Mexico and the 
rest of Brazil.
Beyond enhancing our commercial 
execution, our digital strategy is driving 
a structural shift in how we generate 
and use data. We now have access to 
granular, real-time market intelligence, 
allowing us to design personalized 
strategies. What used to be managed 
in broad customer segments is now 
tailored with precision, helping both 
Coca-Cola FEMSA and our customers 
maximize value creation.
Most importantly, our digital evolution 
is not just about capturing growth—it’s 
about enabling our customers to thrive. 
Every tool we develop, every innovation 
we introduce, is designed to empower 
them with better data, smarter de-
cisions, and greater profitability. As 
we continue to scale Juntos+, we are 
confident that our platform will remain 
a game changer, positioning us as the 
preferred commercial partner for retail-
ers across our markets.
Every digital innovation 
we introduce is designed 
to empower our customers 
with better data, smarter 
decisions, and greater 
profitability. 

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Customer centricity has become 
a key pillar of Coca-Cola FEMSA’s 
strategy. How is the company 
embedding this mindset across 
the organization and ensuring 
it translates into real impact for 
customers?
Customer centricity is not just a slogan 
for us—it is a mindset that continues 
to shape our culture, decision-mak-
ing, and long-term strategy. Over the 
past year, we have deepened our 
commitment to putting the customer 
first, working to ensure that every 
function—from commercial operations 
to finance and supply chain—remains 
aligned with our goal of enhancing the 
customer experience.
Cultural evolution takes time, and 
we are making tangible progress on 
our customer centricity journey. At 
the leadership level, there is a strong 
conviction that prioritizing the cus-
tomer is essential for sustainable 
growth. This alignment is enabling us 
to drive consistent decision-making 
and build credibility across the orga-
nization. More importantly, it is fos-
tering a shift at all levels, embedding 
customer-first thinking into every 
process. By maintaining consistence 
in messaging, actions, and business 
decisions, we have also successfully 
engaged middle management, se-
curing their buy-in and transforming 
them into advocates of this evolution.
Beyond culture, we are taking con-
sistent steps to embed customer 
centricity into our processes. One of 
the most impactful ways we do this 
is by ensuring that every decision we 
make, particularly in support areas 
like Finance and Administration, 
is evaluated through a simple but 
powerful question: ‘How does this 
affect our customers?’. If a decision 
adds complexity or friction to how we 
interact with our customers, we go 
back to the drawing board. We cannot 
pass administrative burdens onto our 
customers if we truly want to be their 
preferred commercial partner.
This philosophy is also extending 
to our digital transformation. 
While much of the focus has been 
on front-facing innovations like 
Juntos+, we are also digitalizing 
our support functions—Human 
Resources, Finance, and Supply 
Chain—leveraging AI and analytics 
to optimize processes and make 
data-driven decisions. These 
advancements enable us to be more 
agile and effective in supporting our 
commercial strategy, reinforcing 
our commitment to both customer 
experience and operational 
excellence.
Customer centricity is about deliver-
ing real value. Keeping our customers 
at the center of what we do—through 
digital transformation, cultural align-
ment, and process improvements—
strengthens Coca-Cola FEMSA’s 
role as the preferred partner in our 
markets.
Climate-related disruptions are 
becoming more frequent. How is 
the company preparing for these 
challenges while maintaining its 
long-term growth strategy?
We operate in an ever-evolving 
environment where external factors 
can impact our business and the 
communities we serve. Recent events 
have underscored the importance of 
building a more resilient and adap-
tive organization, ensuring that we 
remain agile in the face of unforeseen 
disruptions.
Our approach begins with proac-
tive risk management. Over the 
past year, our supply chain teams 
have assessed key operational sites 
to identify those more exposed to 
external vulnerabilities. This has led 
to targeted investments aimed at 
Every decision, especially in 
support areas like Finance 
and Administration, is 
evaluated through a simple 
yet powerful question: 
“How does this affect our 
customers?”
We are embedding resilience 
into our investment 
strategy by strengthening 
infrastructure, safeguarding 
business continuity, and 
advancing sustainability 
initiatives. 

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strengthening our infrastructure and safe-
guarding business continuity, enabling us to 
continue delivering for our customers under 
any circumstances.
One example is our plant in Porto Alegre, 
where we are integrating protective infra-
structure as part of our recovery efforts. 
Similarly, in Acapulco, we are advancing 
adaptation measures to enhance the resil-
ience of our operations. While these invest-
ments may not immediately drive revenue, 
they are essential to securing long-term 
operational stability in an increasingly dy-
namic environment.
Beyond fortifying our infrastructure, we 
remain committed to minimizing our envi-
ronmental footprint. We continue advancing 
initiatives to optimize water use, promote a 
circular economy, and expand our reliance 
on renewable energy. In August 2024, we 
achieved the sustainability performance tar-
get contemplated in our sustainability-linked 
bonds, by achieving a water use efficien-
cy ratio of 1.36 liters per liter of beverage 
produced, marking an important step toward 
our long-term sustainability commitments.
Successfully navigating a shifting business 
landscape requires more than risk manage-
ment—it demands resilience and a com-
mitment to sustainable business practices. 
This approach keeps Coca-Cola FEMSA 
future-ready, well-positioned to grow re-
sponsibly and create lasting value for all our 
stakeholders.
As Coca-Cola FEMSA looks ahead, what 
can stakeholders expect in terms of 
strategic evolution and the company’s 
long-term vision?
The principles that have guided our success 
will continue shaping our path, ensuring that 
Coca-Cola FEMSA remains well-positioned 
to capture opportunities, drive innovation, 
and create long-term value.
In 2025, we will continue advancing our 
strategic priorities, with a strong emphasis 
on expanding our digital capabilities. As we 
strengthen our position as the preferred 
commercial platform for our customers, we 
will further deploy and refine our digital tools 
to enhance operational efficiency, elevate 
customer engagement, and unlock new 
growth opportunities.
At the same time, we are making significant 
investments to expand our manufacturing 
and distribution capacity, allowing us to 
continue meeting growing demand while 
maintaining operational excellence. Follow-
ing a year where capacity constraints were a 
challenge in some markets, we are executing 
a well-planned CAPEX strategy that not only 
enables long-term growth, but also helps us 
continue strengthening our return on invest-
ed capital. This disciplined approach allows 
us to scale efficiently while reinforcing our 
leadership in key markets.
We are also fostering a more integrated and 
aligned culture—one where operational and 
functional decisions reflect the principles we 
have embraced as a company. This alignment 
will be critical as we continue to scale, ensur-
ing that every part of the organization is work-
ing toward our shared strategic objectives.
As we continue evolving, our focus remains on 
building a future-ready Coca-Cola FEMSA—
one that is not only financially strong, but also 
innovative, agile, resilient, and deeply commit-
ted to sustainable business practices. Stay-
ing true to our long-term vision gives us the 
confidence to create long-term value for our 
stakeholders and drive sustainable progress.
As we move forward, one 
thing remains certain—our 
commitment to strategic 
consistency and sustainable 
growth.

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GROW THE CORE
At the heart of our growth strategy is a commitment to 
implementing a sustainable growth model aiming to con-
tinue capturing the full potential of the Coca-Cola portfo-
lio. This entails capturing the fair share of the Coca-Cola 
brand in our territories, continuing to develop growth 
opportunities in low per capita markets, expanding the 
reach of Coca-Cola Zero Sugar across our territories, and 
achieving the full potential of profitable non-carbonated 
beverage categories such as isotonic beverages and 
energy drinks.
GROW THE CORE: A FUTURE-READY STRATEGY
We continue to see significant opportunities to meet our cus-
tomers' and consumers' evolving needs through our dynamic 
core portfolio, providing more room to grow our business and 
strengthen our industry position.
Achieving Record Results
In 2024, we achieved new record levels of more than 4.2 billion 
unit cases sold, a 4.4% increase from last year. This growth was 
driven by volume increases across most of our territories, under-
scoring solid growth in Mexico, Brazil, and Guatemala.
In Mexico, our long-term sustainable growth model and a 
resilient consumer environment drove a solid 3.5% volume 
growth in 2024. This achievement comes despite extreme 
climate events like hurricanes. A key milestone was achieved 
in the second quarter, as we sold approximately 600 million 
unit cases in a single quarter for the first time in our franchise 
history—demonstrating the strength of our strategy and the 
dedication of our team.
As the largest Coca-Cola trademark market in the world, Mexi-
co sells more than 2.1 billion unit cases annually. Our focus on 
expanding our customer base has resulted in 150 thousand net 
new customers over the past 18 months, while we continue set-
ting the standard in cooler coverage, with more than 800 thou-
sand units installed—an average of 2.5 per client—reinforcing our 
commitment to availability and in-store excellence. Together, 
these efforts are key drivers of our core portfolio’s growth.
In Brazil, we achieved strong growth in our share of sales across 
key categories in 2024, reaching record levels in most segments. 
This achievement came despite the temporary closure of our 
plant in Porto Alegre due to unprecedented floods that affected 
the region. Our performance was driven by gains in both carbon-
ated soft drinks and non-carbonated beverages.
We reached record volumes in our non-alcoholic ready-to-drink 
category, growing 7.8% compared to 2023 and achieving record 
sales share in colas, energy, teas, sports drinks, and plant-
based drinks. Furthermore, we also set new share records in 
our alcoholic ready-to-drink category. Notably, innovation has 
taken center stage in our industry, as evidenced by 85 product 
launches in Brazil during 2024. These results highlight the 
success of our strategy to diversify our portfolio, meet evolving 
consumer preferences, and strengthen our market position 
across key beverage categories.

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Guatemala continues to be a growth engine for 
Coca‑Cola FEMSA, driven by a strong market position 
and a sustained focus on capturing new customers. In 
2024, total volume increased by an impressive 10.7% 
year over year, with key categories contributing to this 
momentum. Coca‑Cola Zero Sugar volume grew by 
17.1%, while the colas segment reached a new record 
share of sales. At the same time, energy drinks saw 
exceptional growth, with volume rising 28.8% year over 
year, also achieving a record share of sales.
Since 2018, Guatemala has experienced remarkable 
growth. Our customer base has expanded by 55%, re-
flecting the success of our targeted efforts to engage and 
retain clients. At the same time, total volume has dou-
bled, and share of sales has advanced by 14%, further 
reinforcing our leadership in this segment.
In Argentina, our team has consistently demonstrat-
ed resilience and strategic agility, achieving volume 
recovery by year-end and gaining more than three 
percentage points in share of sales in the non-alcoholic 
ready-to-drink segment. This success was driven by a 
dual strategy focused on enhancing affordability and 
boosting single serve, reinforcing our competitive posi-
tion in the market.
This progress came amid a challenging macroeconom-
ic environment leading to a greater-than-expected 
impact on consumption. Despite these challenges, 
our customer-centric approach enabled us to navigate 
volatility effectively and emerge stronger in a highly 
competitive landscape.
In Colombia, our team worked to build a winning portfolio in 
an industry impacted by the excise tax introduced at the end of 
2023. By leveraging the strength of our core portfolio to revamp 
multi-serve presentations and offer affordable options, our 
multi-serve volumes grew by 2.1% year over year, driving an 
overall volume increase of 1.4% in 2024.
Nicaragua centered on improvements in its market position in 
2024, through disciplined execution, portfolio initiatives and a 
strategic focus on operational efficiency.

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Harnessing Every Lever to Grow Our Core 
Business 
At Coca-Cola FEMSA, we are well positioned to 
harness every lever to capture the full potential 
of the Coca-Cola portfolio.
Winning Portfolio: Our winning portfolio is an-
chored by some of the world’s most beloved and 
dynamic brands. From icons like Coca-Cola to in-
novative offerings that capture emerging trends, 
our portfolio is designed to resonate with con-
sumers across diverse markets and occasions. 
This versatility allows us to connect with millions 
of people every day. 
Obsessive Focus on Our Consumers: By deeply 
understanding evolving consumer preferences, 
we adapt our portfolio and packaging formats 
to meet a wide range of tastes, occasions, and 
affordability needs. This focus allows us to an-
ticipate trends and ensure our offerings remain 
integral to consumers’ lives.
Low-Calorie and Sugar-Free Alternatives: We 
are committed to meeting the growing demand 
for low-calorie and sugar-free alternatives, 
with Coca-Cola Zero Sugar leading the way as a 
cornerstone of this evolution. This approach not 
only strengthens our position in the market but 
also ensures we continue delivering choices that 
resonate with diverse tastes and needs.
Unparalleled Distribution Network: Our close 
relationship with approximately 2.2 million cus-
tomers is a key driver of our success. Supported 
by Latin America’s largest distribution network, 
we visit our customers an average of 1.4 times 
per week. This unmatched reach gives us an 
edge, particularly in traditional trade channels, 
enabling us to deliver value, foster loyalty, and 
drive growth.
Leading Omnichannel Platform: Juntos+ em-
powers our extensive client base with the flex-
ibility to place orders anytime, anywhere, while 
enjoying personalized recommendations, promo-
tions, and discounts. This omnichannel approach 
ensures we capture every opportunity in an 
increasingly digital world.
Enhanced Cooperation Framework: Our 
enhanced cooperation framework with The 
Coca-Cola Company is instrumental in driving 
growth in our core portfolio. By capitalizing 
on our combined strengths and shared vision, 
we continue to execute significant strategic 
investments in the market that bolster our 
ambitious sustainable growth plans. 

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COCA-COLA ZERO SUGAR: FROM SUCCESS TO SCALE
Unlocking Coca-Cola Zero Sugar’s full potential is pivotal to 
driving growth in our core business, as it aligns with evolv-
ing consumer preferences, expands the colas category, and 
strengthens our ability to deliver sustainable, profitable growth.
Coca-Cola Zero Sugar’s Record-Breaking Performance in 
2024
Coca-Cola Zero Sugar continues to strengthen its position as 
a robust growth driver for Coca-Cola FEMSA. In 2024, this 
brand outperformed the sparkling beverage category across 
our territories, achieving more than 30% volume growth year 
over year. Impressively, Coca-Cola Zero Sugar volumes have 
doubled since our 2019 baseline, demonstrating our ability to 
adapt our offerings in line with consumer preferences toward 
low-calorie options.
31% GROWTH IN 
COCA-COLA ZERO 
SUGAR VOLUME 
IN 2024
Now 
representing 
over 9.2% 
of our Colas 
category mix.
Brazil set the benchmark across our 
territories, achieving 56% volume 
growth for Coca-Cola Zero Sugar and 
reaching more than 19% mix with-
in the colas category. This success 
stems from a 360-degree strategy 
that includes resonant marketing 
campaigns, innovative product launch-
es, and significant efforts to ensure 
Coca-Cola Zero Sugar is consistently 
available alongside Coca-Cola Original 
at every point of sale. Notably, Brazil 
leads globally in Coca-Cola Zero Sugar 
volume growth.
We are leveraging lessons learned 
from our operations in Brazil to further 
strengthen the position of Coca-Cola 
Zero Sugar across our regions. Argen-
tina, Costa Rica, Brazil and Uruguay 
have the largest mix of Coca-Cola Zero 
Sugar in their sparkling beverage port-
folio, with the mix continuing to grow 
in 2024. Costa Rica represents our 
benchmark on Coca-Cola Zero Sugar 
mix with 21% of the colas category.
In Mexico, Coca-Cola Zero Sugar con-
tinues to gain traction, achieving 7.8% 
volume growth year over year, high-
lighting significant untapped potential 
to further expand its share within the 
colas category in this market.

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STRENGTHENING OUR SINGLE-SERVE AND MULTI-SERVE PORTFOLIO
Zero Sugar Growth Beyond Colas
In actively expanding our portfolio of zero- and 
low-sugar sparkling beverages, we are simultane-
ously responding to and driving incremental con-
sumer demand for our products. This strategic ap-
proach aligns with evolving consumer preferences 
and regional tastes and trends, while underscoring 
our commitment to fostering sustainable growth.
Building on the success of Coca-Cola Zero Sugar, 
our zero- and low-sugar portfolio has experienced 
significant growth in recent years.
Our single-serve and multi-serve offerings 
create a balanced portfolio that caters to all 
consumption occasions. While single-serve 
products drive profitability through higher 
margins, multi-serve products drive volume 
and household penetration.
Brazil: Achieving Outstanding Single-
Serve Performance
In Brazil, single-serve formats have be-
come a cornerstone of growth, account-
ing for 25.4% of the mix in 2024. These 
smaller, convenient servings drive mix 
improvements, enhance profitability, and 
boost consumer transactions. This strong 
performance underscores the value of 
single-serve products in meeting consumer 
preferences while significantly enhancing 
our market impact and financial results.
Mexico: Balancing Profitable Single-Serve 
and Affordable Multi-Serve
Recognizing the growing consumer pref-
erence for convenience, our operation 
in Mexico focused in 2024 on advancing 
single-serve formats to boost consumer en-
gagement. By ensuring availability and vis-
ibility across key touchpoints, we achieved 
an impressive 112 million additional trans-
actions for our 600 ml packaging year-over-
year. This effort resulted in a 4.7% volume 
growth compared with the previous year 
reinforcing single-serve formats as a key 
driver of overall performance.
Mexico's multi-serve portfolio achieved 
significant progress through strategic sim-
plification efforts and enhanced portfolio 
architecture for key packages, including the 
Coca-Cola 3-liter format. These initiatives 
strengthened our positioning, driving 23% 
year-over-year growth in Coca-Cola 3-liters. 
This momentum reinforces our leadership in 
multi-serve offerings.
Central America: Introducing New 
Single-Serve Options and Capturing the 
Important Meals Occasion
In 2024, we expanded our single-serve 
portfolio in Costa Rica with the launch of 
250 ml presentations of Sprite Fresh and 
Fuze Tea. These convenient formats are 
designed to cater to on-the-go consumers 
seeking refreshing and flavorful options. By 
tapping into the growing demand for small-
er, portable servings, we are driving in-
creased transactions and further enhancing 
our presence in the market.
Additionally, our multi-serve packs expe-
rienced 7% year-on-year growth in the 
Central America territories, supported by a 
focused execution of refillable and one-
way presentations. This strategy effectively 
captured the important meals occasion, 
offering affordable and shareable options 
that align with consumer preferences 
during family and group dining moments, 
further strengthening our market position in 
Central America.

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GROWING ICONIC FLAVORS
Mexico: Consistent Value Proposition
We are standardizing our portfolio for one of the industry’s most 
relevant packaging—the 2-liter format. This strategic move 
reinforced the competitiveness of our iconic flavor offerings and 
delivered tangible results: share gains and a 15% increase in 
net revenue. By delivering consistency and value to our consum-
ers, we are expanding the presence of our flavor brands in this 
critical market.
Brazil: Achieving undisputed leadership with Sprite
In 2024, Sprite took center stage, delivering an impressive 8% 
year-over-year volume growth fueled by a bold new image and 
strategic execution. With eye-catching marketing campaigns, 
amplified in-store visibility, and a refreshed identity, we ener-
gized consumers and elevated Sprite’s presence in the market. 
This momentum elevated Sprite’s status as a must-have in the 
sparkling beverage category, proving that when innovation meets 
strategy, the results are outstanding.
REACHING FULL POTENTIAL IN NON-CARBONATED BEVERAGES
We continue to capture market share across 
emerging still beverage categories — from 
hydration to energy, sport drinks, and tea 
— aiming to achieve the full potential of 
our profitable non-carbonated beverage 
categories.
Brazil: Top 10 In Global Coca-Cola Stills
Brazil is one of the Top 10 Stills markets for 
Coca-Cola worldwide, driven by the strong 
growth of our non-carbonated beverage 
portfolio. In 2024, our operation expanded 
its presence in the sports drinks and energy 
segments, introducing innovative flavors to 
meet evolving consumer preferences. This 
momentum fueled a 14.1% year-over-year 
volume increase in non-carbonated soft 
drinks, achieving record levels in sports 
drinks and energy. Meanwhile, juices and 
tea grew 9% and 15%, respectively, over the 
past year.
Powerade is redefining the game with Pow-
erade Olympic Gold Rush, an electrifying 
new flavor designed to refresh and energize 
consumers. This bold launch, coupled with 
marketing campaigns around the Olympics, 
powered an impressive 45% annual growth 
in the sports drinks segment, fueling Pow-
erade’s unstoppable momentum. As we 
continue to innovate and excite, Powerade 
is solidifying its place as the go-to choice for 
athletes and active consumers across the 
country.
Monster is fueling the energy drink market 
with innovation, keeping pace with growing 
consumer demand for exciting new flavors. 
With the launch of Monster Green Zero and 
Monster Ultra Peachy Keen, we are rede-
fining choice and reinforcing our commit-
ment to delivering cutting-edge products 
that captivate consumers. This momentum 
drove an impressive 21% volume growth, 
strengthening our leadership in Brazil’s en-
ergy drink segment 
and expanding our 
share of sales. As 
category leaders, 
we continue to 
push boundaries, 
ensuring Monster 
remains the go-to 
brand for energy 
seekers.
Flashlyte is designed to deliver 
rapid rehydration and essential 
electrolytes, Flashlyte strengthens 
our isotonic strategy by providing 
more hydration options for active 
lifestyles. While still a growing 
brand, its introduction reinforces 
our commitment to category lead-
ership, capitalizing on new con-
sumption occasions and priority 
channels. As we continue to evolve 
our hydration platform, Flashlyte 
is shaping the future of functional 
beverages, ensuring consumers 
have the right options to stay re-
freshed and replenished.

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BE THE PREFERRED COMMERCIAL PLATFORM
We are building a future where intelligence, seamless 
experiences, and a diverse multicategory portfolio create 
lasting value for our customers, employees, and part-
ners. By embracing innovation, we are strengthening 
relationships, enhancing service, and unlocking new 
growth opportunities. As we continue evolving, we are 
not just transforming how we do business—we are posi-
tioning ourselves as the preferred commercial platform, 
shaping the future of our industry.
DRIVING DIGITAL TRANSFORMATION 
ACROSS CUSTOMERS AND SALES TEAMS
Taking Juntos+ To The Next Level With The 
Deployment Of Advanced AI Analytics
Coca-Cola FEMSA’s omnichannel commercial 
platform is a seamlessly interconnected network 
designed to drive incremental, sustainable growth. 
This ecosystem is not just about technology—it 
is about empowering Coca-Cola FEMSA to be the 
preferred commercial platform.
Built on a phygital (physical and digital) approach, 
our B2B Juntos+ and D2C En Tu Hogar by Coca-Cola 
platforms, fuel core portfolio growth by optimizing 
sales channels, deepening customer engagement, 
and streamlining distribution through omnichannel 
capabilities and AI-powered insights. By continuous-
ly measuring customer satisfaction, we refine our 
platforms to enhance user experience and strengthen 
long-term relationships and loyalty. At the same time, 
they enable the successful deployment of our multi-
category strategy by seamlessly integrating diverse 
product offerings into a unified commercial operation, 
ensuring visibility and scalability. 
The cumulative intelligence generated across our 
platforms fuels customized commercial offerings, 
allowing us to anticipate needs, optimize promotions, 
increase loyalty, and enhance customer and consum-
er experiences at every touchpoint. Simultaneously, 
Juntos+ Advisor also strengthens our sales teams 
by providing real-time insights, AI-powered recom-
mendations, and data-driven tools that enhance 
decision-making and efficiency. Predictive analytics 
continuously refine our approach, ensuring every 
interaction—digital or physical—aligns with market 
trends and expectations. By integrating demand 
forecasting, our omnichannel commercial ecosystem 
transforms data into actionable strategies, driving 
commercial excellence.

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As we continue advancing our digital 
transformation, the Juntos+ platform is 
not only reshaping how our customers 
engage with us, but with Juntos+ Advisor, 
we are empowering our sales teams with 
a suite of intelligent tools, enabling them 
to operate with greater agility and impact.
SOLUTIONS FOR CONSUMERS
Web • App • WhatsApp 
Salesforce • Call Center 
Conecta Loyalty
SOLUTIONS FOR CUSTOMERS
Juntos+ App
Juntos+ Web
Juntos+ Chatbot
OPERATIVE MODELS
Owned Distributions 
3rd Party Distribution
3rd Party & Assetless
Impulso by Juntos+
DIGITAL COMMERCIAL SOLUTIONS
Juntos+ Advisor
Opera KOF
SynCRO Juntos+
Impulso by Juntos+
Premia Juntos+
Modern 
channel
D2C OMNICHANNEL
Commercial Platform
B2B OMNICHANNEL
Commercial Platform
CORE PORTFOLIO 
& MULTICATEGORY
AN INTEGRATED ECOSYSTEM POWERING GROWTH AND EFFICIENCY

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JUNTOS+: A SEAMLESS AND SMARTER EXPERIENCE FOR OUR CUSTOMERS
Scaling Juntos+ Across Our Markets
At Coca-Cola FEMSA, we continue to 
lead the digital transformation of B2B 
commerce in our industry through 
Juntos+, our integrated omnichannel 
platform that seamlessly connects cus-
tomers with our evolving product port-
folio. Recognizing that traditional trade 
is essential to our operations, Juntos+ 
empowers this channel by enhancing 
purchasing through a more sophisticat-
ed, flexible, and digital-first experience, 
making it truly omnichannel with new 
avenues for transactions, customer 
interactions, and loyalty.
In 2024, we expanded Juntos+ app 
and web to five additional markets, 
reinforcing our digital presence in 
Colombia, Guatemala, Panamá, Costa 
Rica, and Nicaragua. This expansion 
builds on the existing app and web 
footprint in Mexico and Brazil, ensuring 
that more customers gain access to 
a feature-rich, self-service digital 
experience that simplifies transactions. 
With this transition underway, our 
Juntos+ monthly active users reached 
1.3 million by the end of 2024. This 
means that approximately 60% of our 
customer base transacts through a 
Juntos+ digital product on a monthly 
basis, reflecting steady digital adoption.
Premia Juntos+: Strengthening 
Customer Loyalty
Premia Juntos+, our customer loyalty 
program, is a key driver of engagement, 
strengthening relationships and loyal-
ty. Launched in 2024, it quickly gained 
traction, surpassing 1.1 million active 
users and growing fourfold in a year. 
More than 69% of users actively re-
deem points, reinforcing its impact on 
repeat purchases. The overwhelmingly 
positive reception from customers has 
highlighted the program’s unique value. 
Unlike traditional loyalty programs, Pre-
mia Juntos+ provides instant, tangible 
rewards. Many of our customers use 
their loyalty points to purchase high-ro-
tation Coca-Cola products, converting 
those points into cash flow in just a few 
days. Now fully deployed across all Jun-
tos+ markets, Premia Juntos+ ensures 
a seamless loyalty experience, making 
rewards a natural part of the purchasing 
process and deepening customer con-
nections with Coca-Cola FEMSA.
2019
First launch
~1K MAU
2020
Chatbot-enabled 
platform
~140K MAU
2021
Accelerated 
the evolution 
of our 
platform
~270K MAU
2022
Threefold 
our MAU
~812K MAU
2023
New app 
in Brazil 
and Mexico, 
using AI
1.1 M MAU
2024
App deployed in 
Brazil, Mexico, 
Colombia, 
Guatemala, 
Panama, Costa 
Rica, and 
Nicaragua. 
Launched 
loyalty program 
premia Juntos+
+1.3 M MAU
+1.1M PREMIA 
JUNTOS+ 
LOYALTY 
PROGRAM 
ACTIVE USERS
MAU = Monthly Active Users

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JUNTOS+: EMPOWERING OUR COMMERCIAL TEAMS WITH INTELLIGENT DIGITAL TOOLS
Juntos+ Advisor: Empowering Sales Teams with 
Intelligent Guided Missions in the Traditional 
Channel
This year, we launched Juntos+ Advisor, our AI-pow-
ered sales enabler, transforming how our salesforce 
operates. In Brazil, where 40% of our sales repre-
sentatives now use it, we have seen significant gains 
in visit effectiveness, combined coverages, and other 
key metrics—all of which positively impact our market 
position and drive digital revenue growth through 
smarter sales. By integrating advanced analytics and 
generative AI, Juntos+ Advisor provides real-time 
customer insights, guided missions, and AI-powered 
decision support. The platform offers personalized 
recommendations, helping sales teams anticipate 
customer needs, suggest relevant products, and opti-
mize promotions.
The tool also enables sales reps to prioritize visits 
based on digital order history, ensuring they connect 
with customers at the right moment with the right 
offer while easing their cognitive load through digital 
dashboards and decision-support tools. Additionally, 
it enhances real-time visibility, allowing sales repre-
sentatives to track digital orders and loyalty points, 
ultimately boosting customer engagement. 
Following its success in Brazil, we plan to fully roll out 
Juntos+ Advisor across Mexico and expand adoption 
in the rest of Brazil by 2025, strengthening sales 
efficiency and customer relationships through more 
informed, value-driven interactions.
Juntos+ GPT: AI-Powered Sales Support and 
Customer Engagement 
Juntos+ GPT is our bundle of AI-powered products, 
designed to empower our teams by automating tasks, 
generating insights, and enhancing customer interac-
tions. Seamlessly integrated with other Juntos+ tools, 
it allows our teams to access customer information, 
transaction history, and recommended next steps, 
significantly reducing the time spent on manual data 
retrieval.
Juntos+ GPT also provides real-time assistance to 
answer customer inquiries, ensuring that sales teams 
deliver accurate and consistent responses without 
delay. Its predictive capabilities help sales reps plan 
customer visits more effectively, anticipating the 
most relevant products or promotions. This AI-driven 
set of tools serves as an on-the-go knowledge hub, 
enabling our teams to focus on building relationships 
and engaging in consultative selling rather than ad-
ministrative tasks.
JUNTOS+ ADVISOR
+40% of our 
salesforce in Brazil is 
now using Juntos+ Advisor 
driving increased digital 
revenue growth through 
smarter sales.
SYNCRO
8 large-format 
retail customers 
across Mexico, Brazil, 
Guatemala, and Colombia 
are now connected to 
SynCRO Juntos+.
OPERA KOF
4,100 points of sale 
are already using Opera 
KOF increasing on-
shelf availability and 
productivity.

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Opera KOF: Optimizing Merchandising Execution in the 
Modern Trade Channel
Opera KOF is transforming how our merchandisers manage 
on-shelf execution and inventory optimization at the store level 
across key accounts in the modern trade channel. This tool 
empowers merchandisers in modern trade channel by providing 
real-time sell-out data, AI-powered guided tasks, and execu-
tion tracking tailored to each store’s specific needs. Integrated 
directly with store-level sales data, Opera KOF enables merchan-
disers to identify low-stock alerts, slower-moving products, and 
execution gaps, ensuring higher product availability and visibility 
on shelves. The system also facilitates smart routing and check-
in/check-out functionalities, streamlining workflows and allowing 
merchandisers to make data-driven decisions in real-time.
SynCRO: Elevating Supply Chain Collaboration in the Modern 
Trade Channel
SynCRO takes inventory management and demand planning to 
the next level by directly connecting our operational units with 
retail partners in Mexico, Guatemala, and Brazil. Using a Collabo-
rative Planning, Forecasting, and Replenishment (CPFR) model, it 
enables automated order recommendations based on real-time 
inventory levels, ensuring optimized stock availability and reduc-
ing inefficiencies. As a result, SynCRO improves order execution, 
minimizes stockouts, and enhances supply chain collaboration, 
ensuring every store receives the right products at the right time.
RGM: AI-Driven Commercial Optimization for Smarter Growth
Our RGM (Revenue Growth Management) platform optimizes 
promotions, trade terms, and portfolio strategies using AI-driven 
analytics to maximize profitability and market impact. Instead of 
static adjustments, we now implement prescriptive models, le-
veraging internal and external data to determine the best timing 
and approach for commercial decisions. In Brazil, Mexico, and 
Colombia, we are rolling out personalized promotions, using AI 
simulations to align with specific goals—market share, revenue, 
or volume growth. These tools ensure data-driven decisions and 
enhance ROI on promotional investments.
Customer-Centric Measurement
We track customer satisfaction through a comprehensive set of 
metrics, ensuring a thorough and effective approach. By actively 
listening and addressing feedback through a standardized close 
the loop process, we continuously solve pain points and enhance 
every interaction—driving remarkable improvements in satisfac-
tion year over year.
 To learn more about how we advance our customer-centric 
culture visit page 40.

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EXPANDING EN TU HOGAR BY COCA-COLA
Strengthening Our Omnichannel Relationship with 
Consumers
As part of our direct-to-consumer (D2C) evolution, 
En Tu Hogar by Coca-Cola is transforming into a fully 
integrated omnichannel platform, seamlessly con-
necting Coca-Cola FEMSA with households through 
digital and offline solutions. Consumers enjoy a 24/7 
digital shopping experience, accessing our core and 
multicategory portfolio, exploring promotions, and 
receiving personalized support from call centers and 
delivery drivers. In 2024, we reinforced our com-
mitment to expanding digital adoption, enhancing 
service quality, and solidifying our leadership in home 
delivery solutions.
Scaling Digital Adoption Engagement
More consumers are embracing digital-first shop-
ping as their go-to experience, and we are meeting 
this demand by enhancing our app and web ordering 
channels. Digital transactions now represent 26% 
of total revenue in our D2C platform, up from 8% in 
2023, signaling a clear preference for more autono-
mous, personalized, and convenient shopping. This 
shift is supported by the growth of our household 
buyer base, now exceeding 600 thousand, with 35% 
purchasing through digital channels each month, 
driving a significant rise in digital order frequency and 
basket size.
Enhanced Value Proposition: Why Consumers 
Choose En Tu Hogar?
In addition to offering a winning portfolio, reliability is 
at the core of our value proposition. In 2024, we sig-
nificantly improved on-time, in-full delivery, reaching 
levels comparable to leading e-commerce platforms. 
A key driver of this success has been the deployment 
of dedicated digital delivery routes, ensuring orders 
are efficiently fulfilled and delivered as promised. To 
further strengthen engagement, we continue enhanc-
ing Conecta, our loyalty program, which rewards digital 
buyers and fosters deeper connections with En Tu 
Hogar by Coca-Cola, driving long-term retention and 
digital adoption. These efforts have led to a 70% user 
retention rate in dedicated digital delivery operations, 
a significant increase from last year.
Lastly, we introduced a new merchandising model to 
enhance our value proposition and drive core prod-
uct sales. Built on the Coca-Cola brand’s legacy, this 
initiative elevates the En Tu Hogar by Coca-Cola ex-
perience with carefully selected products that create 
differentiation, deepen consumer engagement, and 
reinforce our competitive edge. 
Expanding En Tu Hogar’s Reach Through Flexible 
Logistics
Our En Tu Hogar by Coca-Cola platform operates 
under three distinct distribution models, tailored to 
local market dynamics. In Mexico, we use an owned 
distribution model, leveraging our fleet and person-
nel for direct control over service and efficiency. In 
Guatemala, we collaborate with third-party logistics 
providers while maintaining quality and service over-
sight. In Argentina, we have a third-party, assetless 
model where independent partners manage logistics, 
creating a scalable, flexible approach. As we refine 
our D2C strategy, these models are evaluated for 
expansion into new geographies, selecting the most 
effective approach based on market maturity, infra-
structure, and consumer demand.
Sustainable Convenience: Supporting Returnable 
Packaging Through D2C
For customers who prefer returnable bottles, our D2C 
platform offers the convenience of delivering prod-
ucts while collecting used bottles, making restock-
ing easier. With 65% of our products in returnable 
formats, including bulk, multi-serve and single-serve 
presentations, we ensure a seamless and sustain-
able way for customers to stock up. This model not 
only strengthens recycling habits at home but also 
increases purchase frequency and brand loyalty by 
maintaining continuous engagement with house-
holds. As one of the few companies capable of effi-
ciently managing returnable packaging at scale, we 
are reinforcing our commitment to both convenience 
and sustainability.
50%
10%
average ticket 
growth in 2024 
vs. 2023 across 
the D2C model.
3X
ticket growth 
among customers 
embracing digital 
solutions.
130K digital monthly buyers.
growth in 
digital orders.

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BUILDING THE PREFERRED MULTICATEGORY PLATFORM
Accelerating Revenue Growth Through Multicategory 
Expansion
Multicategory sales have seen rapid acceleration, with reve-
nues (excluding beer) growing over 50% year-over-year, now 
representing 1.5% of our total sales. In some markets, such 
as Uruguay, the multicategory portfolio accounts for more than 
7% of total revenue, demonstrating its strong potential. As this 
segment scales, we remain on track to reach our 5% target for 
multicategory revenue in line with our long-term objectives.
Advancing Our Multicategory Portfolio to Drive Growth
Through collaborations, localized offerings, and digital integra-
tion via Juntos+ and En Tu Hogar by Coca-Cola, we are deepening 
our role as a preferred platform for retailers and suppliers, driv-
ing revenue growth and reinforcing our leadership in the market.
In 2024, we continued strengthening our collaborations with 
global and regional consumer packaged goods companies and 
expanding into new product categories beyond our core bever-
age portfolio, including snacks, packaged foods, and home and 
personal care products. We have built collaborations with key 
players in snacks, spirits and personal care, bringing high-de-
mand products to more customers. At the same time, we are fos-
tering agile local collaborations, allowing us to onboard brands 
with strong regional recognition and quickly adapt to market 
demand. Our ability to incorporate new distribution agreements 
efficiently gives us greater flexibility to test and scale product 
offerings, all while maintaining strong relationships with third 
parties.
Our Impulso by Juntos+ initiative strengthens our multicategory 
strategy by offering value-added services to consumer packaged 
goods companies, including insights, retail media solutions, 
and consumer engagement tools, allowing brands to maximize 
visibility, strengthen their position within our ecosystem, and 
advance our goal of being the preferred commercial platform.
Optimizing Our Multicategory Model
To ensure efficiency and execution, we have refined our trade 
terms models, retail collaboration frameworks, and SKU 
streamline strategies, enabling us to expand our product 
offerings through diverse models that support a curated portfolio 
and drive continuous learning. This approach keeps our growing 
portfolio operationally sustainable while meeting evolving 
customer demands.
4X growth in multicategory sales 
(excluding beer) from our baseline 
year 2022, now representing 
around 1.5% of our total 
consolidated revenues.

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DE-BOTTLENECK OUR INFRASTRUCTURE AND DIGITIZE THE ENTERPRISE
As our company continues to grow, we aim to keep our infrastructure and digital operational capabilities ahead of the curve. 
This approach not only empowers the effective execution of our strategic pillars but also enables us to optimize resource 
management and enhance customer satisfaction.
A Holistic Approach to Supply Chain Transformation
Coca-Cola FEMSA’s supply chain is a comprehensive network in constant evolution. 
By breaking down bottlenecks at every stage—from manufacturing to warehousing to 
distribution—we are ensuring that we operate with maximum efficiency and agility to 
meet market demand and support the company’s growth ambitions.
To achieve this, we are leveraging a dual approach:
UNLOCKING GROWTH 
THROUGH OPERATIONAL 
EXCELLENCE
1
2
EFFICIENCY GAINS
Implementing 
advanced digital tools, 
automation, and 
process optimizations to 
streamline operations 
and conserve resources.
CAPACITY EXPANSION
Investing in infrastructure 
upgrades to increase 
production output, 
expand storage 
capabilities, and enhance 
logistics reach.
Optimizing Operations with Efficiency, Agility, and Customer-
Centricity
Our Supply Chain Operating Models drive efficiency, agility, and 
customer-centricity, enabling seamless integration across man-
ufacturing, warehousing, distribution, and asset management. 
Through standardization, digital transformation, and continuous 
improvement, we optimize resource utilization, strengthen opera-
tional stability, and maximize consistency while fostering a culture 
of excellence. Our Manufacturing and Asset Management Models 
provide structured, scalable, and high-performance frameworks 
that leverage real-time process control, predictive maintenance, 
and risk-based asset strategies to maximize productivity and 
reliability. Meanwhile, our Continuous Improvement Model fuels 
innovation by equipping teams with analytical tools, process opti-
mization strategies, and digital solutions, driving long-term value 
creation and enhancing customer-centricity.

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TRANSFORMING MANUFACTURING: ENHANCING PRODUCTIVITY AND CAPACITY
Advancing Manufacturing Excellence
At Coca-Cola FEMSA, we continuously evolve 
our manufacturing capabilities to meet our 
growth ambitions and the demands of an 
increasingly dynamic market. Through au-
tomation, capacity expansion, and sustain-
ability-driven innovations, we optimize core 
production processes while reinforcing our 
commitment to efficiency, quality, and envi-
ronmental responsibility.
As part of our Digital Manufacturing strate-
gy, we are implementing data-driven digital 
initiatives that enhance operational efficiency, 
increase agility, and minimize risks. We have 
identified the technological tools and applica-
tions that drive this transformation, creating 
a seamless, high-performance production 
environment capable of delivering high-quali-
ty products with greater adaptability.
To maximize efficiency, we have embedded 
smart manufacturing technologies into our 
production facilities and through real-time 
monitoring we track production performance.
In addition, through machine learning algo-
rithms, our predictive maintenance systems 
maintain optimal machinery performance, 
reducing unplanned downtime, improving 
equipment longevity, lowering energy con-
sumption, enhancing safety measures, and 
minimizing maintenance costs.
By integrating digital manufacturing strategies, 
we are not only enhancing productivity and 
cost-effectiveness but also building a fu-
ture-ready manufacturing operation that is ag-
ile and capable of sustaining long-term growth.
Beyond efficiency, we continue to invest in 
capacity expansion and infrastructure im-
provements across key production sites. In 
2024, we installed seven production lines, 
increasing our manufacturing capacity by 
4.5% compared to the previous year. Our lat-
est investments have enhanced bottling speed 
and production efficiency while incorporating 
state-of-the-art technology to support our 
sustainability goals, keeping us agile and re-
sponsive to market needs.
Training and Workforce Development
We recognize that technology is only one 
aspect of our success, which is why we invest 
in our people through upskilling and reskilling 
programs that integrate new knowledge to 
strengthen operational, tactical, and strategic 
team capabilities. Our Manufacturing Excel-
lence Program drives employee training in dig-
ital tools, automation systems, data analytics, 
and lean manufacturing principles, while serv-
ing as a catalyst for developing a workforce 
capable of efficiently operating and optimizing 
high-tech production environments.
Enhanced Demand Planning
Anticipating and responding to evolving customer 
preferences is essential to maintaining exceptional 
service and operational agility. As our company 
grows, we have reinforced our planning capabil-
ities through Demand Planning 360, an initiative 
designed to align supply chain capacity with mar-
ket dynamics.
Leveraging data, automation, and machine learn-
ing, Demand Planning 360 enables us to swiftly 
adapt to shifting market trends, keeping our manu-
facturing, warehousing, and distribution networks 
resilient, efficient, and scalable. This approach 
enhances our ability to optimize resource alloca-
tion and ensure demand fulfillment. Furthermore, 
embedding demand planning excellence into our 
broader supply chain strategy makes capacity 
expansion investments more data-driven, for-
ward-thinking, and aligned with market realities, 
reinforcing our ability to drive sustainable, long-
term growth.
As a result of Demand Planning 360, we improved 
short-term demand forecast accuracy by 3 per-
centage points in Mexico during 2024. Going 
forward, we will advance demand planning models 
across the rest of our territories.
4.5%  
INCREASE IN 
PRODUCTION
Despite impacts to our 
infrastructure due to 
challenging weather in 
Brazil and Mexico, in 
2024 we achieved a 4.5% 
increase in production, 
representing more than 
180 million additional unit 
cases compared to 2023.

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REVOLUTIONIZING WAREHOUSING: SMARTER STORAGE AND LOGISTICS
Optimizing and Expanding Warehouse Operations
To drive continuous improvements, we have developed a next-gener-
ation approach to designing our distribution centers by advancing our 
technical capabilities and integrating a data-driven methodology. This 
approach leverages customized algorithms to optimize warehousing, 
inventory management, and transportation, enhancing agility and 
reducing costs. As a result of our warehousing optimization strategy, 
we have added 67 thousand incremental pallet positions across our 
network over the past three years while achieving the equivalent of 
more than US$85 million in avoided CAPEX.
Warehousing is a key enabler of operational efficiency, allowing prod-
ucts to flow seamlessly through our distribution network. To meet 
growing demand and our sustainable growth ambitions, we have also 
invested in new and expanded distribution centers across key mar-
kets. In 2024, we have added 4 new distribution centers, contributing 
approximately 71 thousand additional pallet positions across multiple 
sites and enhancing our ability to store and manage products efficient-
ly. The Warehouse Optimization and Expansion roadmap will unlock 
approximately 304 thousand additional pallet positions, optimize 
capacity, and enable long-term growth.
Accelerating the Benefits of Supply Chain Optimization 
We aim to accelerate supply chain optimization by equipping teams with 
expertise and best practices. The Supply Chain Optimization Educational 
Program, a 20-hour e-learning tool, strengthens team capabilities through 
specialized training and knowledge sharing. By 2024, 190 leaders have 
been trained, and 38 have completed the Advanced Supply Chain Pro-
gram. Additionally, our Supply Chain Optimization Library, featuring 180 
optimization reference articles, is now available on our e-learning plat-
form, facilitating the exchange of best practices across operations.
SMARTER, FASTER, AND MORE CONNECTED: THE EVOLUTION OF OUR WAREHOUSING TECHNOLOGY
SEMI-AUTOMATED PICKING SYSTEM
As part of our efforts to enhance warehouse efficiency and productivity, we have suc-
cessfully implemented our first semi-automated picking system in Brazil, with plans un-
derway for deployment in Uruguay and Mexico. This initiative reflects our commitment 
to digital transformation in warehousing, leveraging automation to drive operational 
efficiency and enhance distribution capabilities.
WAREHOUSE MANAGEMENT SYSTEM
We successfully implemented our first Warehouse Management System (WMS) in 
Mexico, automating and optimizing inventory management and warehouse control. 
This milestone enhances space utilization, reduces operating expenses, improves 
inventory visibility, increases labor productivity, and increases traceability.
VOICE PICKING
In Mexico, we successfully implemented Voice Picking technology across three 
distribution centers, increasing productivity by 16% compared to traditional picking 
processes. This solution elevates our warehouse services, enabling the meticulous 
assembly of mixed pallets tailored to individual client requirements, achieving max-
imum load and route optimization, and driving enhanced accuracy and productivity. 
Building on this success, ten additional distribution centers are undergoing imple-
mentation, reinforcing our commitment to accelerating efficiency while enhancing 
order accuracy and execution times.
IMPLEMENTATION OF DIGITAL INVENTORY
We developed and deployed a digital inventory application to optimize finished product 
management, enabling real-time traceability and execution accuracy. Implemented 
successfully across 18 Operational Units in Mexico, Brazil, Guatemala, Costa Rica, and 
Colombia, this system will expand in 2025, driven by trained champions to accelerate 
digitalization across more distribution centers.
32 thousand 
additional pallet 
positions added in 
2024, resulting in more 
than US$28 million 
in avoided CAPEX 
through efficiency 
improvements.

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OPTIMIZING DISTRIBUTION: EXPANDING REACH AND REDUCING COMPLEXITY
Smarter Logistics with Predictive Analytics
Our updated Digital Distribution platform addresses the entire 
strategic and tactical planning cycle of our last-mile distribution 
process—from delivery route planning to execution and analytics. 
The platform features route traceability, a web-based app for 
distribution leaders, end-to-end supply chain network analy-
sis, and real-time digital routing. We have completed its rollout 
across our operations in Mexico, Brazil, Colombia, Guatemala, 
Costa Rica, Panama, and Uruguay. This now represents 97% of 
our last-mile routes.
In Mexico, Brazil, Panama, and Guatemala, we implemented Mi 
Ruta KOF, a business initiative that consolidates key information 
from multiple strategic areas to generate added value and en-
hance integrated operational management. It monitors perfor-
mance across the logistics process, enabling distribution leaders 
to conduct more detailed tracking, including safety indicators, 
customer service, and productivity metrics. 
We continue to enhance our primary distribution capabilities by 
automating planning processes. Our new tactical planning tool 
enables a more robust fleet capacity plan, focusing on transpor-
tation modes and logistics constraints while matching vehicle 
requirements with fleet availability to boost productivity, cost 
efficiency, and reduce CO2e emissions. We have already captured 
initial benefits in Central America, and moving forward, we will 
complete implementations in Mexico, Brazil, and Colombia.
New Investments in Our Primary and Secondary Fleet 
During 2024, we have made significant investments in our fleet, 
aiming to tackle two important priorities: supporting our expand-
ing market reach and meeting the growing transportation needs 
driven by increased production volume, as well as replacing 
older equipment. These actions have strengthened operational 
continuity and helped maintain a high level of customer service. 
In summary, in 2024, we invested in 239 T1 trucks and 3,600 T2 
trucks, enabling us to operate 900 more T2 routes than in 2023.
Enhancing Our Distribution Operative Model
We continue to strengthen our Distribution Operative Model by 
standardizing best practices, improving cross-functional align-
ment, and expanding training initiatives. In 2024, we continued 
evolving and generating value through our Community Sessions, 
and we launched the latest version of our Distribution Academy, 
equipping teams with standardized training. Leveraging insights 
from our Distribution Operative Model, we assessed site maturity 
and defined short-, medium-, and long-term action plans. We 
also benchmarked performance across Coca-Cola FEMSA oper-
ations and reinforced cross-functional collaboration with areas 
such as safety, maintenance, transportation, human resources, 
and warehousing to drive greater efficiency in our vision of be-
coming a best-in-class last-mile distribution network.
239 T1 trucks and 3,600 T2 trucks 
invested in 2024, enabling us to 
operate 900 more T2 routes than 
in 20231.
1.	 T1 trucks operate between plants and distribution centers, while T2 trucks handle deliveries from distribution centers to customers.

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STRENGTHEN OUR CUSTOMER-CENTRIC CULTURE
DRIVING CUSTOMER CENTRICITY THROUGH INNOVATION
We put our customers and consumers at the 
heart of everything we do, striving to deliver ex-
ceptional experiences that build trust and long-
term loyalty. Through continuous innovation 
and a commitment to excellence, we strive to 
listen to their concerns at all times, anticipate 
their needs, exceed expectations, and strength-
en our position as their preferred partner.
Placing Our Customers and Consumers at 
The Core of Everything We Do
At the core of our growth ambition is a deep 
commitment to customer centricity—a 
principle that drives every aspect of our 
business. Understanding and anticipating 
evolving customer needs fuels innovation, 
operational excellence, and stronger rela-
tionships, allowing us to deliver seamless, 
personalized, and high-value experiences 
at every touchpoint. Through digital trans-
formation, supply chain optimization, and 
portfolio expansion, we are continuously 
enhancing the way we engage, serve, and 
create long-term value for our customers.
Juntos+: Driving Digital Engagement and 
Loyalty
Through Juntos+, we are reshaping how 
customers interact with us, providing an 
omnichannel platform that offers seamless, 
digital-first solutions tailored to their needs. 
With the expansion of Juntos+ App and Web 
across seven markets, more customers than 
ever can benefit from personalized recom-
mendations, AI-driven insights, and friction-
less transactions, reinforcing our role as their 
preferred commercial partner. Additionally, 
Premia Juntos+ strengthens engagement by 
rewarding loyalty and driving digital adoption. 
En Tu Hogar by Coca-Cola: Strengthening 
Convenience and Service Reliability
On the direct-to-consumer (D2C) front, En 
Tu Hogar by Coca-Cola continues to grow as 
a trusted home delivery solution, offering 
convenience and reliability to households. 
We have significantly improved on-time, in-
full (OTIF) delivery metrics, reaching service 
levels comparable to leading e-commerce 
platforms. The introduction of dedicated digi-
tal delivery routes has streamlined fulfillment 
and increased customer trust, leading to 
higher repeat purchase rates and strengthen-
ing long-term relationships.
Expanding Our Portfolio to Meet Evolving 
Preferences
Beyond digital and service improvements, 
we remain focused on offering a dynamic and 
relevant portfolio that aligns with consumer 
preferences. We continue to grow our core 
beverage portfolio, providing customers with 
access to their preferred drinks while expand-
ing our multi-category strategy to include 
snacks, personal care, and household essen-
tials. By integrating global and regional brands 
through strategic partnerships, we enhance 
the value proposition for both our retail part-
ners and end consumers.
De-Bottling to Enhance Customer 
Experience
Our commitment to supply chain efficiency 
enables a seamless and reliable experience 
for customers. Through automation, digital 
tools, and logistics optimization, we antic-
ipate demand, improve service levels, and 
enhance product availability. The rollout 
of digital distribution platforms and plan-
ning tools has strengthened fleet capacity, 
warehouse management, and route optimi-
zation, boosting agility and cost efficiency. By 
improving on-time, in-full performance, we 
deliver the right products at the right time, 
reinforcing our role as a leader in custom-
er-centric innovation.

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Digital and Analytics Hub: Driving Customer-Centric Innovation
Fueled by technology and digital agility, our Digital and Analytics Hub is transform-
ing the way we operate, guaranteeing that every innovation aligns with the needs 
of customers, consumers, and business partners. By fostering a co-creation cul-
ture, we develop digital and analytical solutions that seamlessly integrate across 
our platforms, enhancing every stage of the customer journey—from Juntos+ and 
direct-to-consumer channels to digital payments, pricing, and promotions.
Our agile innovation cells play a crucial role in accelerating digital transformation, 
bringing together diverse expertise to develop customer-first solutions that en-
hance sales, optimize distribution, and improve user experience. 
With customer-centricity at the core, our Digital and Analytics Hub is not just driving 
operational efficiency—it is redefining how we engage, serve, and grow with our 
customers in an increasingly digital world.
Turning Customer Feedback into Actionable Growth
Understanding how our customers perceive us is essential to strengthening our 
commitment to customer-centricity. Feedback is more than just data—it is a 
powerful tool that allows us to measure and elevate the experience we deliver. 
That’s why we have made Net Promoter Score (NPS) a core KPI, using it not only 
to track satisfaction but to drive real improvements across our operations.
Each month, we send approximately 50,000 NPS surveys, gathering direct in-
sights that go beyond measurement to drive action. Closing the loop on custom-
er feedback allows us to not only track sentiment but also implement mean-
ingful improvements. This commitment has positioned us as a leader in NPS 
implementation within the Coca-Cola system in Latin America, working along-
side The Coca-Cola Company to set new standards for customer engagement.
To maximize the impact of NPS, we are also segmenting our analysis, identifying 
key initiatives that influence customer perceptions. This deeper understanding 
enables us to tailor our strategies, solidify best practices, and strengthen our 
service model. As we continue refining our NPS methodology, we are reinforcing 
a customer-centric culture, making sure every insight contributes to long-term 
loyalty and sustainable growth.
92.6%
in customer 
satisfaction 
in 2024. 
50,000 
NPS SURVEYS
sent each month, 
capturing valuable 
customer insights 
to enhance service 
and strengthen 
relationships.

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Fostering an Inclusive and Innovative Workplace
At Coca-Cola FEMSA, we recognize that teams with 
diverse perspectives, experiences, and backgrounds 
enhance our ability to understand and anticipate 
evolving customer needs, ensuring our strategies 
reflect the communities we serve.
We continue to foster an inclusive workplace by 
integrating fairness and opportunity into leadership 
development, talent acquisition, and workplace 
culture. By valuing different viewpoints, we empower 
our teams to drive innovation, improve problem-solv-
ing, and create more relevant, personalized customer 
experiences.
This approach strengthens our connection with 
stakeholders and contributes to long-term success. 
Encouraging diverse perspectives in decision-making 
and strategy execution not only builds a stronger or-
ganization—it ensures that every interaction, initiative, 
and solution reinforces our commitment to customers 
and communities, promoting a sustainable environ-
ment for all.
We promote a growth mindset across our teams, 
encouraging individuals to view their abilities as ex-
pandable and embrace learning at every stage, from 
leadership to innovation. This approach cultivates 
resilience and openness to change, ensuring that our 
culture of innovation continues to evolve.
 Visit page 109 to learn more about how we are 
building an inclusive and innovative workplace.
Looking Ahead: Elevating Our Customer-Centric 
Culture
As we continue our customer-centricity journey, we 
are excited about the future and the opportunities 
ahead. With upcoming initiatives like CX Community, 
CX Academy, CX Day, CX Summit, and our CX Man-
agement Model, we are taking the next step in em-
bedding a culture where customer experience drives 
everything we do. With an unwavering commitment 
to innovation and continuous improvement, we are 
building a future where Coca-Cola FEMSA remains the 
preferred partner for our customers and consumers. 
The best is yet to come!
BUILDING A CUSTOMER-CENTRIC CULTURE
Embedding Customer-Centricity in 
Our Culture
At Coca-Cola FEMSA, customer-cen-
tricity is not just a strategy—it is the 
foundation of our culture. We embed 
this approach in every interaction by 
promoting behaviors aligned with our 
10 Coca-Cola FEMSA Principles, guar-
anteeing that every decision prioritizes 
the needs of our employees, customers, 
and consumers. 
Our first principle, “Place Customers 
First”, defines how we operate, shaping 
a culture where delivering exception-
al experiences and earning customer 
preference are at the core of everything 
we do. This commitment is reinforced 
by the rest of our principles, which 
enable us to act with integrity, creativity, 
and operational excellence. By valuing 
our people and fostering psychological 
safety, we empower teams to collabo-
rate, transform, and deliver outstanding 
service. Through technology and inno-
vation, we enhance agility and efficien-
cy, allowing us to continuously adapt to 
evolving customer needs. And by acting 
swiftly and delivering results, we make 
sure our strategies translate into mean-
ingful impact.
We also embrace a growth mindset, 
encouraging learning from challenges, 
viewing setbacks as opportunities for 
improvement, and pushing the boundar-
ies of what we can achieve. This mind-
set fosters a culture where adaptability, 
continuous learning, and innovation 
thrive, helping us stay ahead in deliver-
ing the best customer experiences.
 Visit page 16 to learn more about the 
10 Coca-Cola FEMSA Principles that are 
driving our customer-centric culture.

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Transforming Company Culture: The Path to 
Psychological Safety
Advancing a culture of psychological safety is 
fundamental to empowering every employee 
to confidently contribute to Coca-Cola FEMSA’s 
customer-centricity priority and growth journey. 
Creating an environment where team members 
feel safe to express ideas, raise concerns, and 
challenge processes unlocks the full potential 
of our workforce. This not only encourages 
innovation, productivity, and collective prob-
lem-solving but also deepens our understand-
ing of our customers’ needs and expectations, 
driving our customer-centric culture.
We continue advancing our cultural evolution 
toward psychological safety, embedding it into 
every aspect of our organization. This ongoing 
strategy includes training programs, cultural 
initiatives, and communication campaigns 
designed to reach every level of the company. 
Tailored action plans have been implemented 
across our operations, supported by a spe-
cialized toolkit that equips management to 
engage effectively with their teams. Leadership 
summits and targeted campaigns reinforce the 
behaviors that drive collaboration, trust, and 
inclusivity. Through these collective efforts, we 
are cultivating a workplace where every em-
ployee feels safe, valued, and empowered to 
contribute to our shared growth and success.
In 2024, we conducted our second psycho-
logical safety survey, expanding our reach and 
refining our approach to gain deeper insights 
into the employee experience. With participa-
tion from over 12,900 employees, this year's 
survey provided an updated measure of how 
comfortable our teams feel across four key 
psychological safety dimensions: inclusion, 
learner, contributor, and challenger. These 
insights help us design targeted initiatives that 
advance open communication, trust, and inno-
vation across all levels of the organization. The 
overall psychological safety score reached 62 
points; this includes a 3-point improvement in 
the Challenger Safety dimension, demonstrat-
ing our progress in fostering a more open and 
supportive work environment.
12,900+ 
EMPLOYEES
participated in the 
2024 psychological 
safety survey.
Empowering Leadership to Drive Growth and Innovation
We continue to cultivate a multiplier leadership culture that empowers individuals 
and strengthens collaboration with the goal of enhancing customer-centricity. At 
the intersection of psychological safety and multiplier leadership lies accelerated 
sustainable growth, where people feel valued, ideas flourish, and teams are em-
powered to drive meaningful change. 
Promoting an environment where every team member’s contribution is recognized 
unlocks the full potential of our workforce to better serve our customers. This lead-
ership approach fuels agility and adaptability, allowing us to anticipate and respond 
to evolving market needs. Embracing collective intelligence and shared accountabil-
ity drives meaningful progress toward our strategic goals, reinforcing our ability to 
deliver exceptional customer experiences and long-term value for our business and 
communities.
By encouraging a growth mindset, we empower our leaders to view challenges as 
opportunities for learning, fostering an environment where personal and profes-
sional development are celebrated. This fuels growth and innovation, ensuring that 
our leadership remains agile, adaptive, and capable of delivering long-term success 
for both our people and our customers.

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FUTURE
SUSTAINABLE
FOSTERING A 

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THE VICE PRESIDENTS OF COCA-COLA 
FEMSA’S SUSTAINABILITY COMMITTEE
Interview with
Catherine, Rafael, sustainability has long been 
a core part of Coca-Cola FEMSA’s approach to 
business. How has the company strengthened its 
ability to embed sustainability across all areas 
and drive long-term impact?
Sustainability is not a standalone initiative at 
Coca‑Cola FEMSA—it is embedded in how we 
operate, make decisions, and create long-term value. 
Over the years, we have ensured that sustainability 
is not seen as a separate function but as an enabler 
of business continuity, resilience, and growth. 
Today, our approach is stronger than ever, built on 
enhanced governance, a structured framework, and 
a collaborative model that integrates sustainability 
into every level of the company.
Strong governance is the foundation of our sus-
tainability strategy. At its core is the Sustainability 
Committee, which ensures that sustainability is not 
just a guiding principle but an integral part of deci-
sion-making at the highest levels. The Committee is 
led by members of our executive team—including our 
CEO, Finance, Human Resources, Corporate Affairs, 
Technical and Supply Chain, Legal, and Operations—
as well as Investor Relations, QSE, Procurement, 
and Corporate Sustainability, which report to these 
leadership areas. This structure ensures alignment 
and accountability across the organization.
The committee aligns priorities, fosters account-
ability, and drives meaningful progress across the 
business. By embedding sustainability into strategic 
discussions, it enables a cross-functional approach 
that strengthens our ability to anticipate challenges, 
seize opportunities, and integrate responsible busi-
ness practices across operations.
Beyond governance, sustainability is a compa-
ny-wide responsibility. Instead of being managed by 
a single function, it is embedded across leadership 
and business units. Cross-functional collaboration 
plays a key role in this approach, integrating sus-
tainability from the earliest stages of project plan-
ning—whether in supply chain decisions, operational 
expansion, or community engagement. This shift has 
strengthened Coca-Cola FEMSA’s ability to proac-
tively address environmental and social challenges 
while driving long-term business success.
CATHERINE 
REUBEN
CHIEF CORPORATE 
AFFAIRS OFFICER
RAFAEL RAMOS
CHIEF TECHNICAL AND 
SUPPLY CHAIN OFFICER

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Sustainability at Coca-Cola 
FEMSA is not just about 
meeting expectations; it is 
about being future-ready.
A key enabler in this journey has been our Sustainabil-
ity Framework, updated in early 2024. This framework 
provides greater clarity and structure to our sustainability 
priorities, ensuring that every area of the company under-
stands its role in driving progress. At the same time, our 
new double materiality analysis has deepened our under-
standing of the impacts, risks, and opportunities shaping 
our footprint, allowing us to strengthen our strategies and 
focus where it matters most. Building on these insights 
and the evolving landscape in which we operate, we up-
dated our sustainability goals and embedded them more 
deeply into our long-term strategic planning.
Our focus on strengthening sustainability governance 
and integrating it into our long-term strategy has yielded 
meaningful results. A testament to this progress is our im-
proved scores across multiple global sustainability assess-
ments. For instance, for five consecutive years, Coca-Cola 
FEMSA has been included in the S&P Global Sustainability 
Yearbook, reflecting our unwavering commitment to trans-
parency, accountability, and continuous improvement.
Sustainability at Coca-Cola FEMSA is about ensuring that 
our operations remain resilient, our communities thrive, 
and we continue evolving to stay ahead of emerging chal-
lenges and opportunities in a rapidly changing world. Our 
sustainability journey is not defined by a single moment 
but by continuous progress—built on strong governance, 
shared responsibility, and a deep-rooted belief that sus-
tainability is fundamental to our long-term success.
Catherine, Rafael, Coca-Cola FEMSA recently refined its 
sustainability goals. What drove this decision, and how 
does it align with the company’s long-term vision?
Sustainability has always been at the core of our long-
term strategy, and as the landscape evolves, so must our 
approach. 
We want to be as ambitious as possible—setting goals that 
challenge us to lead while ensuring they remain ground-
ed. Our aim is to push forward with determination, always 
reaching for the next milestone while staying adaptable to 
an ever-evolving world. At the same time, we recognize the 
importance of continuously refining our goals to reflect the 
latest insights, industry trends, technological readiness, as 
well as geopolitical and operational realities. 
This continuous evolution is strengthened by our align-
ment with FEMSA and The Coca-Cola Company, ensuring 
that our commitments are not only ambitious but also 
strategic, impactful, and integrated into a shared vision for 
long-term progress. By working together, we enhance our 
ability to drive meaningful change, leveraging collective 
expertise and resources to amplify our impact across the 
value chain.
Moreover, this year, the findings from our new double 
materiality analysis and the full rollout of our refreshed 
Sustainability Framework provided a valuable opportunity 
to refine our goals. These insights allowed us to fine-tune 
our sustainability roadmap, balancing aspiration with a 
deep understanding of external challenges and opportu-
nities. For example, in circularity, we are navigating the 

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shifting dynamics and economics of the rPET market. These external fac-
tors reinforce the need for a strategic and adaptable approach—one that 
ensures meaningful progress while remaining aligned with the realities of 
our business and the broader industry. 
In water stewardship, we will continue pushing the boundaries of efficiency 
while strengthening our leadership in water use ratio within the industry 
and enhancing water replenishment efforts to nature and communities. 
In climate, we remain committed to reducing our carbon footprint while 
recognizing that progress must align with the realities of technological 
readiness at an industrial scale. We are actively collaborating with partners 
to advance decarbonization solutions and scale emerging technologies, 
ensuring our goals evolve in step with innovation and industrial feasibility.
For other key issues, we are adjusting how we communicate progress to 
enhance clarity. For instance, when it comes to waste generated in our 
operations, we are shifting from a goal of reaching Zero Waste Certification 
to directly reporting progress on the percentage of waste diverted, with 
the goal of reaching 100%. This more direct approach allows stakeholders 
to better understand our progress and the tangible impact of our waste 
management efforts.
In occupational safety, we remain steadfast in our commitment to creating 
the safest possible work environment for our employees and partners. To 
better communicate our progress, we have streamlined our performance 
indicators, focusing on the key metrics that most effectively reflect our 
advancements in achieving this goal.
By refining our sustainability goals and the way we communicate them, 
we are ensuring they remain well-founded, measurable, and impactful in 
the long term. Our commitment to sustainability remains as strong as ever, 
and through this process, we are positioning ourselves to continue deliver-
ing results that drive value for our business and our stakeholders.
Rafael, safety is a core priority for Coca-Cola FEMSA. From an opera-
tional and engineering perspective, how is Coca-Cola FEMSA advanc-
ing workplace safety across its value chain?
Ensuring a safe workplace for our employees and contractors requires a 
disciplined, systematic approach, integrating safety into every level of our 
operations. From manufacturing plants to distribution routes, we contin-
ue to evolve our safety strategy from compliance to care by leveraging 
technology, strengthening our infrastructure, and embedding a culture of 
prevention and accountability.
One of the most critical aspects of our safety evolution is our Safety 0.0 
Strategy, which drives transformation across key areas such as leadership 
engagement, process standardization, and digitalization. We have rein-
forced our Safety and Health Management System while also enhancing in-
cident reporting and internal audits to ensure continuous improvement. At 
the same time, we are strengthening our Life-Saving Rules framework and 
evolving our approach to contractor and third-party safety, recognizing the 
importance of extending the best practices beyond our direct operations.
In distribution and logistics, where safety risks are inherently higher, we 
have deepened our investment in cutting-edge technologies to improve 
driver safety and prevent road incidents. We now operate one of the larg-
est private simulation training programs in our industry, with state-of-the-
art road simulators deployed across multiple markets to prepare our driv-
ers for real-world conditions. Additionally, we have equipped our fleet with 
advanced telemetry, driver monitoring systems, and automated safety 
alerts to reduce risks in high-traffic urban environments, driven by central-
ized monitoring and management systems. These innovations are allowing 
us to take a more predictive and preventive approach to road safety.
Safety is also a critical factor in how we design and modernize our opera-
tions. As part of our Quality, Safety, and Environment by design strategy, 
we have embedded advanced safety specifications into new production 

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lines, plant expansions, and new distribution center ensur-
ing that all new infrastructure meets the highest standards 
in hazardous energy control, ergonomic risk mitigation, 
and process automation. This focus extends to retrofitting 
existing equipment to enhance operator safety, reducing 
exposure to high-risk tasks, and optimizing facility layouts 
to improve workflow efficiency.
But safety is not just about equipment and processes—it 
is about people. This year, we strengthened our commit-
ment with a company-wide safety pledge, signed by senior 
leadership, reinforcing that safety is a shared responsibility 
across every function. We are driving a culture of preven-
tion and accountability, ensuring that safety is not just a 
compliance metric but a mindset that empowers our teams 
to make the right decisions every day to care for our people.
Ultimately, our goal is zero incidents—not just as an 
aspiration, but as a real, achievable objective that we drive 
through leadership, technology, and a shared responsibility 
across every function. By embedding safety into the core of 
our operations, we are not only protecting our people—we 
are building a stronger, more resilient Coca-Cola FEMSA.
Catherine, Coca-Cola FEMSA has a long-standing tra-
dition of supporting its employees and communities, 
especially in times of crisis. How have recent events 
shaped this commitment?
At Coca-Cola FEMSA, we are deeply connected to the 
communities where we operate, and in times of crisis, this 
commitment becomes even more tangible. When disasters 
strike, our first priority is always our people—ensuring the 
safety and well-being of our employees and their families. 
At the same time, we take immediate action to support 
the communities affected, working in coordination with 
FEMSA, The Coca-Cola Company, and local authorities to 
deliver aid where it is needed most.
The past year has tested our resilience like never before, 
with two major climate-related disasters—the devastating 
floods in Porto Alegre, and Hurricane John again impact-
ing Acapulco—putting our commitment into action. In 
each case, our first priority was locating our employees, 
ensuring their safety, and identifying their urgent needs. 
We quickly mobilized resources, activated search bri-
gades, and conducted a detailed assessment of how we 
could support them. This led to direct aid efforts, including 
financial assistance, food, home reconstruction support, 
and household essentials for those who lost their homes. 
In both locations, despite operations being halted, we 
secured 100% of jobs for our employees, reaffirming that 
our people are always our priority.
Beyond our employees, we stepped up for the 
communities that have always supported us. In Acapulco, 
following Hurricane Otis, we rapidly deployed two water 
treatment vehicles, providing drinking water to thousands 
of people, while also distributing over 120,000 liters of 
bottled water, groceries, and hygiene kits. In Guerrero 
and Oaxaca, after Hurricane John, we continued with 
our support, delivering 83,500 liters of drinking water, 
essential food supplies, and thousands of emergency kits 
to impacted families. Similarly, in Porto Alegre, after the 
catastrophic flooding, we acted quickly to provide urgent 
relief, distributing essential food supplies and household 
goods to affected families. In collaboration with local 
authorities and community organizations, we ensured 

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access to clean water and worked with our partners, including 
FEMSA, FEMSA Foundation, The Coca-Cola Company, and The 
Coca-Cola Foundation to support the recovery of more than 
1,000 small businesses that were impacted by the disaster.
However, our efforts go beyond immediate relief. We believe in 
long-term recovery, in helping communities and employees not 
just endure, but rebuild stronger, by investing to restore opera-
tions across both Acapulco and Porto Alegre. This commitment 
not only ensures the continuity of our business but also secures 
over 4,500 jobs, providing stability for our employees and 
supporting the broader economic recovery of these regions. In 
both cases we are enhancing our infrastructure with climate-re-
silient solutions to better withstand extreme weather events in 
the future.
These events have reaffirmed what we have always believed—
sustainability is about caring for people. Whether through disas-
ter response, long-term recovery efforts, or the way we care for 
our employees, we remain committed to creating social value. 
At Coca-Cola FEMSA, we are not just present in these communi-
ties—we are part of them. And in the most challenging moments, 
that connection drives us to take action, stand by our people, and 
build a more resilient future together.
Catherine, Rafael, as sustainability expectations continue to 
evolve, how is Coca-Cola FEMSA preparing for the future?
At Coca-Cola FEMSA, we recognize that sustainability expecta-
tions are evolving rapidly. Preparing for the future means ensur-
ing that our sustainability strategy is future-ready and deeply 
embedded in our business operations.
From a corporate affairs and governance perspective, our 
focus is on strengthening collaboration with communities, 
regulators, and industry partners that drive sustainable growth. 
The external landscape is becoming more complex, with new 
disclosure regulations, evolving sustainability frameworks, and 
increasing stakeholder expectations around transparency and 
accountability. To stay ahead, we are continuously refining our 
governance structure, enhancing sustainability strategies and 
reporting, and ensuring that our commitments remain aligned 
with global standards.
From an operational and supply chain perspective, sustainabil-
ity is about ensuring that our actions drive both business resil-
ience and long-term environmental stewardship. We continue 
to strengthen our ability to adapt, innovate, and lead through 
resource efficiency, circularity, low-carbon solutions, and re-
sponsible sourcing within our operations, as well as by integrat-
ing water stress, biodiversity, and climate change into our risk 
models. By aligning ambition with feasibility, we are building 
a supply chain that is efficient, sustainable, and resilient for 
evolving global challenges—ensuring that sustainability remains 
a competitive advantage, not just a commitment.
One of the most important lessons we have learned is that resil-
ience is built on adaptability. That is why we continue to invest 
in technological innovation, data-driven decision-making, and 
cross-functional collaboration, ensuring that sustainability is not 
just an ambition—it is a driver of long-term, sustainable growth.
At Coca-Cola FEMSA, we are 
not just preparing for the 
future—we are creating it.

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SUSTAINABILITY GOVERNANCE: GUIDING OUR LONG-TERM VISION 
Coca-Cola FEMSA Sustainability Framework
At Coca-Cola FEMSA, we aim to refresh the world any-
time, anywhere. By embracing innovation, sustainable 
practices, and collective action, we can build resilience 
and create a future where businesses, communities, and 
the environment thrive together.
Our Sustainability Framework serves as a strategic 
foundation for driving sustainable growth across our 
operations. Aligned with the priorities of FEMSA and The 
Coca-Cola Company, it reinforces our long-term vision by 
embedding sustainability into decision-making and value 
creation across the company.
Built on a robust stakeholder engagement process, the 
framework reflects insights from senior leadership, func-
tional teams, and our regional divisions. It also incor-
porates external perspectives from investors and other 
key stakeholders, ensuring a broad, informed approach. 
The framework further integrates conclusions from our 
double materiality analysis, reinforcing its relevance and 
strategic focus. 
By emphasizing governance, strategic alignment, and 
cross-functional collaboration, the framework under-
scores our commitment to driving measurable impact 
across the organization and value chain—ensuring our 
sustainability strategy remains dynamic, resilient, and 
fully integrated into our business.
Coca-Cola FEMSA Sustainability Committee
Strong sustainability governance begins with clear 
leadership and shared accountability. Our Sustainabil-
ity Committee ensures that environmental, social, and 
governance priorities are embedded into the company’s 
strategic direction and daily operations. Its objective 
is to guide the implementation of our Sustainability 
Framework, align cross-functional efforts, and oversee 
progress on material topics.
The committee meets quarterly to review risks, opportu-
nities, and performance, and to integrate sustainability 
into key business decisions. It is composed of the CEO 
and leaders from Corporate Affairs, Technical and 
Supply Chain, Finance, Human Resources, Legal, 
Investor Relations, QSE, Procurement, and Corporate 
Sustain-ability, along with representatives from our 
divisions. This multidisciplinary structure fosters a 
company-wide culture of responsibility and ensures 
sustainability re-mains central to our long-term value 
creation. 
Climate
action
Water
stewardship
Packaging & 
Circular
Economy
Product
portfolio
Sustainable 
sourcing
SUSTAINABILITY 
FRAMEWORK
Community 
development
Integral
employee
well-being
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&  
G O
V
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 R
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 E
Q
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&  
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SUSTAINABILITY FRAMEWORK PILLARS
Our Sustainability Framework is rooted in a clear purpose: to create positive, 
lasting impact across every part of our business and value chain. Each of its pillars 
reflects a core belief—that long-term success is only possible when we protect 
our planet, support our people and communities, and act with integrity. Together, 
these pillars guide our actions, shape our culture, and drive us to build a more 
sustainable and inclusive future.
Water 
stewardship
Packaging 
and circular 
economy
Climate 
action
Product 
portfolio
Sustainable 
sourcing
Integral employee 
well-being
Community 
development
We are committed to using 
water efficiently in our oper-
ations, replenishing the wa-
ter we use, and contributing 
to improved water access in 
our communities.
Our aim is to contribute to 
a circular economy through 
innovation, focusing on 
sustainable design, reusing 
and recycling our packaging, 
and implementing actions 
to achieve zero waste in our 
operations. 
We recognize the significant 
and urgent challenge of 
climate change. Our com-
mitment stems from the 
understanding that this glob-
al issue requires collective, 
informed action to miti-
gate its impacts while also 
strengthening our ability to 
adapt and build resilience 
against its effects.
Through responsible 
marketing, transparent 
nutritional information, and 
an unwavering focus on 
quality, Coca-Cola FEMSA 
delivers not just beverages, 
but trust, satisfaction, and a 
commitment to excellence in 
every sip.
We view our suppliers as es-
sential partners in building a 
sustainable future. We strive 
to go beyond traditional sup-
plier relationships, fostering 
collaboration that drives 
progress in our sustainability 
journey. 
We want our people and 
their families to grow along-
side our company, advance 
in their careers, and feel in-
creasingly engaged, valued, 
and secure in voicing their 
ideas and concerns within 
our organization.
We know our success is 
deeply connected to the 
well-being of our neighbors 
and value chain. By working 
hand-in-hand with them, we 
build strong relationships 
and create opportunities to 
address shared challenges, 
driving sustainable solutions 
that benefit everyone.
E T H I C S  &  G O V E R N A N C E  
 H U M A N  R I G H T S ,  D I V E R S I T Y ,  E Q U I T Y  &  I N C L U S I O N  
 C U L T U R E
Underpinning Coca-Cola FEMSA’s growth is a 
strong culture of integrity and a corporate gover-
nance framework that promotes accountability, 
transparency, and sustainable business practices 
at all levels of the organization.
We uphold human rights as a fundamental principle 
that guides our operations, procurement practices, and 
business relationships, fostering a culture of respect, 
inclusion, and belonging.
We strive for our employees, partners, and allies 
to integrate and promote sustainability in their 
daily actions, fostering a mindset of environmen-
tal, social, and governance responsibility at every 
level of our organization and value chain.

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OUR SUSTAINABILITY GOALS
Our sustainability goals represent more than just targets—they 
embody our responsibility to drive meaningful change. These 
commitments guide our actions, ensuring that every step we 
take strengthens environmental stewardship, enhances social 
well-being, and fosters long-term business resilience. By inte-
grating sustainability goals into our operations, we are not only 
reducing our footprint but also creating value for our communi-
ties, employees, and stakeholders.
In 2024, we refined our sustainability goals to ensure they 
remain ambitious and actionable, while aligning with evolving 
market dynamics. Guided by insights from our updated Sustain-
ability Framework and double materiality analysis, these refine-
ments balance our vision to stay as ambitious as possible with 
what is feasible under current global conditions, improve how 
we communicate progress, and reinforce our alignment with The 
Coca-Cola Company and FEMSA.
Moreover, as we continue to grow at Coca-Cola FEMSA, our re-
fined goals reflect a commitment to maintaining a high standard 
of sustainability performance and ambition—aligned with the 
scale and impact of our expanding business.
By staying adaptive and focused on impact, we strengthen our 
long-term sustainability roadmap, build resilience, and ensure 
our strategy remains responsive to the needs of our business, 
stakeholders, and communities.
Pillar
Key Performance Indicator
Goal Year
Goal
Water 
Stewardship
Page 57
Water use ratio (liters of water used per liter of beverage 
produced)
2026
1.26
Water used in finished products on an aggregate level 
returned to nature and communities
2035
100%
Total water used in each water-stressed location returned to 
nature and communities
2035
100%
Packaging and 
Circular Economy
Page 67
Collection of the equivalent PET bottles introduced into the 
market annually (by weight)
2035
70-75%
Recycled PET content used in primary packaging
2035
30-35%
Operational waste diverted from landfills1
2030
100%
Climate Action
Page 73
Absolute scope 1 and 2 GHG emissions reduction2 
2035
50%
Absolute scope 3 GHG emissions reduction2 (purchased goods and 
services, and downstream transportation and distribution)
2035
20%
Sourcing of renewable electricity
2030
85%
Integral Employee 
Well-being
Page 91
Fatalities (internal causes, on-site and off-site)
2035
0
Lost Time Incident Rate (cases per 200,000 worked hours)
2035
0.72
Human Rights, 
DEI
Page 109
Women in leadership positions
2030
40%
	 For more information on the performance of these goals, visit the Performance in Detail section on page 154.
	 For more information on the refinement of our sustainability goals, visit the interview with our Vice Presidents Of Coca-Cola 
	
FEMSA’s Sustainability Committee on page 45.
1.	 Aligned with FEMSA's Sustainability-Linked Bond Framework (https://femsa.gcs-web.com/sustainable-finance).
2.	 Compared to our 2015 baseline. Goals aligned with GHG Protocol methodologies and the Absolute Contraction Approach (ACA), considering a well below 2 °C decarbonization pathway through 2035.

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INVESTING IN SUSTAINABILITY: FROM VISION TO ACTION
Our sustainable financing strategy aligns financial 
planning with the environmental and social objectives 
outlined in our Sustainability Framework—mobilizing 
capital to drive measurable progress toward achieving 
our sustainability goals and contributing to the advance-
ment of the UN Sustainable Development Goals (SDGs).
While eligible projects vary, they all advance our mission 
to create economic, environmental, and social value 
while fostering well-being across our value chain.
SUSTAINABILITY-LINKED BOND: 
CHARTING A WATER-EFFICIENT FUTURE
SOCIAL AND SUSTAINABILITY BONDS: 
A MILESTONE IN CORPORATE RESPONSIBILITY
ISSUED IN 2021
ISSUED IN 2022
We pioneered Sustainability-
Linked Bonds (SLB) in the 
Mexican market, committing 
Ps. 9,400 million to water 
stewardship. 
Recognizing that water is not 
only an invaluable resource for 
our company and industry but 
also an indispensable element 
of climate change resilience, 
our SLB is committed to the 
achievement of a water use 
ratio of 1.26 by 2026. 
As a key milestone, we reached our interim target of 1.36 
WUR in August 2024.
We issued the first social and sustainability bonds in the 
Coca-Cola System, valued at Ps. 6,000 million 
As of 2023, 100% of sustainability bond proceeds (Ps. 500 
million) have been allocated. Moreover, by year-end 2024, 
over Ps. 1,000 million of social bond proceeds have been 
allocated, including Ps. 809.17 million in 20241.
These funds have supported initiatives to increase 
rPET usage, advance water access and replenishment 
projects, and promote social and economic 
development in communities—particularly by supporting 
underrepresented groups and providing financial solutions 
to store owners.
	 Sustainability-Linked 
Bonds Framework.
	 Sustainability Bonds 
Framework.
1.	 2024 social bond proceeds allocated: Access to essential services Ps. 17.07 million, Socioeconomic advances and empowerment Ps. 6.61 million and Programs designed to prevent and/or alleviate unemployment resulting from socio-economic 
crises, including through the potential effect of financing micro-entrepreneurs and self-employment Ps. 785.48 million.

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CONTRIBUTION TO THE UN SUSTAINABLE DEVELOPMENT GOALS
We are committed to contributing to the 
achievement of the United Nations Sustainable 
Development Goals (SDGs). Guided by the 
insights from our double materiality analysis 
and aligned with our updated Sustainability 
Framework, we have strategically identified the 
SDGs where our actions drive the most signifi-
cant impact. 
While our initiatives support multiple SDGs, our 
most significant contributions focus on a set of 
priority goals—reinforcing our commitment to 
sustainability and creating long-term value for 
our business and stakeholders.
Strategic SDGs: Where Our Actions Drive The Most Significant Impact
Safety is a company-wide commitment, ensuring accountability at every level.
1.08 Lost Time Incident Rate (LTIR) achieved.
We consistently invest in risk management initiatives and advanced equipment such as road 
simulators, telemetry, monitoring tools, and safety infrastructure to prevent accidents, reduce 
on-the-road risks, and protect our people.
We are promoting the increase of representation and inclusion of female talent in 
leadership positions.
31.8% of leadership positions are held by women.
Our commitment is to help our communities have reliable access to clean water.
81% of our community programs were directed toward improving access to water, sanitation, 
and hygiene (WASH).
Partnered with The Coca-Cola Company, The Coca-Cola Foundation, and FEMSA Foundation 
to advance WASH initiatives.
37 priority sites in Argentina, Brazil, Colombia, Costa Rica, Guatemala, Nicaragua and Mexico.
Target 3.6
Halve the number of global 
deaths and injuries from road 
traffic accidents.
Target 5.5
Ensure women’s full and 
effective participation and 
equal opportunities for 
leadership at all levels of 
decision-making life.
Target 6.1
Achieve universal and equitable 
access to safe and affordable 
drinking water for all. 
Target 6.1
Achieve universal and equitable 
access to safe and affordable 
drinking water for all.
Sustainable Development Goal
Key Achievements and Progress in 2024

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We are pushing the boundaries of water efficiency in our 
operations.
1.36 WUR milestone: In August 2024, we achieved our 
intermediate goal of 1.36 liters of water per liter of beverage 
produced.
14% improvement from our 2018 baseline.
4.2% improvement from 2023.
We aim to return to the environment as much water as we 
use.
100% of the water used is replenished annually to nature 
and communities through reforestation, conservation, and 
nature-based solutions in critical areas that enhance water 
resilience. 
8 plants in Brazil, Colombia, and Mexico achieved AWS 
certification.
We are committed to managing natural resources 
responsibly.
88% of our bottling facilities are ISO 14001 certified.
Target 6.4
Substantially increase 
water-use efficiency. 
Target 6.6
Protect and restore wa-
ter-related ecosystems, 
including mountains, 
forests, wetlands, rivers, 
aquifers, and lakes.
Target 12.2
Achieve the sustainable 
management and efficient 
use of natural resources.
Target 12.5
Reduce waste generation 
through prevention, reduc-
tion, recycling, and reuse.
Target 8.8
Protect labor rights and 
promote safe and secure 
working environments for 
all workers.
Our aim is to contribute to a circular economy through 
innovation.
34% PET collection rate.
30% recycled PET usage.
80% recycled aluminum usage.
30% recycled glass usage.
100% of the materials we use for our bottles are recyclable. 
99% operational waste from manufacturing plants diverted 
from landfills.
We are shifting to lower emission assets and cutting emis-
sions across our value chain.
27% reduction in our Scope 1 and 2 emissions1.
12% reduction in our Scope 3 emissions1.
56% of our top 25 Scope 3 suppliers have set emissions 
reduction targets.
We recognize that healthy ecosystems and water security 
go hand in hand.
AWS International Standard: By adopting the AWS standard 
we contribute to the protection of water-related ecosystems. 
33,628 hectares positively impacted through reforestation, 
conservation, and nature-based solutions in critical areas 
that enhance water resilience.
Target 13.2
Integrate climate change 
measures into strategies 
and planning.
Target 15.1
Ensure the conservation, 
restoration, and sustain-
able use of terrestrial and 
inland freshwater ecosys-
tems and their services.
Sustainable 
Development Goal
Sustainable 
Development Goal
Key Achievements and 
Progress in 2024
Key Achievements and 
Progress in 2024
We are committed to increasing renewable electricity use 
across our operations.
84% of our electricity consumption comes from renewable 
sources.
We are committed to energy efficiency guided by our Ener-
gy Management System.
45% increase in energy use ratio (liters of beverage 
produced per MJ consumed)1
We maintain a focus on the health, safety, and well-being 
of our employees and foster a work environment for com-
prehensive professional development.
88% of our operations have been ISO 45001 certified.
Target 7.2
Increase the share of 
renewable energy in the 
energy mix. 
Target 7.3
Double the global rate of 
improvement in energy 
efficiency.
1. Compared to our 2015 baseline.

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OUR PERFORMANCE IN GLOBAL SUSTAINABILITY ASSESSMENTS
At Coca-Cola FEMSA, we lead with ac-
countability by taking part in global sus-
tainability assessments that measure 
companies’ environmental, social, and 
governance performance at a global level. 
Tools such as S&P’s Corporate Sustainabil-
ity Assessment (CSA), ISS-ESG, MSCI, Sus-
tainalytics, FTSE Russell, and CDP (former-
ly known as the Carbon Disclosure Project) 
allow us to track our progress, identify 
areas for improvement, and strengthen 
our sustainability strategies. Our results 
reflect our ongoing efforts to align with 
the highest international standards and 
generate a positive impact on our commu-
nities, the environment, and our corporate 
governance.
Next, we present our 2024 results, which 
highlight strong performance across key 
metrics and reinforce our leadership and 
commitment to sustainability excellence.
Methodology 
Scale
Our Results
Rater
Low | Leadership
2023
2024
2024 Highlights 
S&P Global CSA
0 | 100
65
70
Fifth consecutive year included in the S&P 
Global Sustainability Yearbook.
ISS-ESG
D- | A+
C-
C+
We achieved Prime status, awarded to 
companies whose sustainability performance 
exceeds the sector-specific threshold. 
MSCI
CCC | AAA
BBB 
Average
BB
Average
Despite the increase in external risk 
exposure, our management score improved, 
reflecting the commitment to sustainability 
management.
Sustainalytics
100 | 0 
28.1
Medium
25.1
Medium
Our risk rating remained stable at a Medium 
score and we improved risk management 
score from Average to Strong.
FTSE Russell
0 | 5 
3.0 
3.9
Our ongoing inclusion in the FTSE4Good 
Index Series reflects our strong sustainability 
performance.
CDP Water
D | A
C
Awareness
B
Management
Outstanding scores in policies, water 
accounting, disclosure, targets, and business 
strategy.
CDP Climate
D | A
C-
Awareness
B
Management
Outstanding scores in governance, industry 
collaboration, dependencies, impacts, risks 
and opportunities process, and business 
strategy.
Coca-Cola FEMSA 
is a member of: 
Dow Jones Sustainability 
MILA Pacific Alliance Index, 
FTSE4Good Emerging Index 
and S&P/BMV Total Mexico 
ESG Index

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WATER STEWARDSHIP
At Coca-Cola FEMSA, we are committed to using water efficiently in our 
operations, replenishing the water we use, and contributing to improved 
water access in our communities.
Setting the Global 
Standard for Water 
Stewardship in Our 
Industry
Water is at the center of 
our sustainable growth 
efforts. To protect this 
vital resource, we are 
implementing region-
specific solutions, backed 
by thorough water risk 
assessments, technology innovations, and strategic partnerships with 
global and local stakeholders. Our commitment is to accelerate the 
actions needed to promote sustainable water security in our operations, 
watersheds, and the communities where we operate. Building on this 
commitment, we have structured our Water Stewardship Strategy around 
three key pillars: water use efficiency in our operations, replenishing 
water in the regions where we operate, and contributing to water access, 
sanitation, and hygiene in the communities where we operate.
CONTRIBUTING WITH ACCESS 
TO WATER, SANITATION, AND 
HYGIENE (WASH) IN THE 
COMMUNITIES WHERE WE OPERATE
REPLENISHING WATER 
IN THE REGIONS 
WHERE WE OPERATE
WATER USE EFFICIENCY 
IN OUR OPERATIONS
We are pushing the 
boundaries 
of water efficiency in 
our operations.
We aim to return to the 
environment as much 
water as we use.
Our commitment is to 
help our communities 
have reliable access to 
clean water.
SHAPING OUR WATER STEWARDSHIP STRATEGY 
KEY PILLARS

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PROACTIVELY IDENTIFYING AND 
MANAGING WATER-RELATED RISKS
Water Risk Assessment: The Foundation of 
Our Stewardship Strategy
Our water stewardship approach is rooted in 
a robust Water Risk Management Program. 
Central to this program is our annual Wa-
ter Risk Assessment (WRA), a process that 
evaluates multiple dimensions of water risk 
to ensure the long-term sustainability of our 
operations.
Our WRA addresses region-specific challeng-
es—including areas of high water stress—and 
comprises a comprehensive evaluation of 
water risks related to accessibility, availabil-
ity, quality, and impact. It also leverages our 
Model for Addressing Risks and Relations 
with Our Community (MARRCO) to engage 
with neighboring communities and key stake-
holders, assess the impact of our operations, 
and develop targeted water management 
strategies that meet local stakeholder needs. 
This approach allows us to quantify the 
financial impacts of water scarcity, such as 
revenue loss from halted production.
Strategically aligned with ISO 31000’s 
Risk-Consequences Matrix, the WRA inte-
grates ESG risk factors from the Sustainabili-
ty Accounting Standards Board (SASB) guide-
lines and incorporates advanced tools such 
as the Aqueduct Water Risk Atlas from WRI 
and the Water Risk Monetizer from Ecolab, 
among others. These frameworks strengthen 
our ability to assess, disclose, and address 
water-related risks in alignment with evolving 
regulatory and stakeholder expectations.
In 2024, we evaluated 88% of our bottling 
plants for water-related risks through our 
WRA. Additionally, as part of our commit-
ment to mitigating water-related risks, we 
conduct a Source Vulnerability Assessment 
every five years to address vulnerabilities in 
water sources concerning quantity, quality, 
and availability.
	 To learn more about our Model for Addressing Risks and Relations with Our Community (MARRCO) visit page 104.
.
KEY TOPIC
ESG FACTORS
RISKS ADDRESSED 
Integrating ESG factors 
ensures water management 
aligns with sustainability 
goals and stakeholder 
expectations.
KEY TOPIC
FINANCIAL
RISKS ADDRESSED 
Quantifying the financial 
impact of water scarcity, such 
as revenue loss from halted 
production, drives strategic 
decision-making and 
resource allocation.
KEY TOPIC
COMPLIANCE
RISKS ADDRESSED 
Staying current on evolving 
legal and regulatory 
frameworks ensures 
compliance and minimizes 
regulatory risks.
.
OUR COMPREHENSIVE 
WRA APPROACH 

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AWS Standard Implementation for Our Water 
Action Plans at Priority Sites
Through our annual WRA, we identify priority 
bottling plants located in regions facing me-
dium to high water stress, considering factors 
such as the number of water sources and 
community needs.
We are implementing the Alliance for Water 
Stewardship (AWS) International Standard 
at priority sites identified in 2022, working 
toward sustainable management both on-site 
and at the watershed level. The AWS Stan-
dard provides a global framework for sustain-
able water management, focusing on five key 
outcomes: Good Water Governance, 
Sustainable Water Balance, Good Water 
Quality Status, Important Water-Related Areas 
and, Safe Water Sanitation and Hygiene for All 
(WASH). 
In 2024, we achieved AWS certification for 
eight plants in Brazil, Colombia, and Mex-ico. 
Through these certifications, we are 
demonstrating our commitment to strive for 
water access for the communities where we 
operate, as well as for our own facilities. Our 
ambition for these locations goes beyond 
water neutrality to promote basin protection 
and ecosystem regeneration. Through our 
partnership with The Coca-Cola Company, The 
Coca-Cola Company Foundation, FEMSA, 
FEMSA Foundation, consultancies, and or-
ganizations, we are implementing replenish-
ment and WASH projects in these locations.
OUR BOTTLING 
PLANTS ARE EVALUATED 
FOR WATER-RELATED RISKS 
EACH YEAR USING OUR 
WRA TOOL.
PARTICIPATION WITH THE 
UN GLOBAL COMPACT CEO 
WATER MANDATE.
OUR IDENTIFIED 
PRIORITY PLANTS ARE 
DEVELOPING AWS 
STANDARD-ALIGNED 
SUSTAINABLE WATER 
MANAGEMENT PLANS.
Our digitalized WRA 
interface enables a 
more efficient and 
integrated approach to 
water risk analysis.
Our participation with the 
UN Global Compact CEO 
Water Mandate strengthens 
our commitment to the 
careful and efficient use of 
water resources in priority 
watersheds.
8 plants 
received AWS 
certification, 
as of 2024.
Supporting SDG 6 Through AWS Standard
By adopting the AWS International Standard, we contribute to 
advancing Sustainable Development Goal (SDG) 6 by address-
ing key targets including universal access to safe and affordable 
drinking water (6.1), equitable sanitation services (6.2), im-
proved water efficiency (6.4), and the protection of water-related 
ecosystems (6.6). This holistic approach enhances our operation-
al sustainability while fostering the resilience of the communities 
where we operate.

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LEADING OUR INDUSTRY IN WATER USE EFFICIENCY
Balancing Growth with Environmental Commitment
As our company grows, we remain committed to pushing the 
boundaries of water efficiency. This commitment takes shape 
in our dual-approach strategy that underscores our pledge to 
responsible water use in our operations and environmental 
protection.
Efficiency is our top priority. We aim to continually find new 
ways to reduce water usage in our production processes and 
ensure that every liter is used as efficiently as possible. In 
August 2024, we achieved our  Sustainability-Linked Bonds 
Framework intermediate target of 1.36 liters of water used per 
liter of beverage produced, also known as our Water Use Ratio 
(WUR), a 14% improvement from our 2018 baseline and 4.2% 
improvement from last year, reinforcing our leadership in water 
efficiency in the beverage industry.
Furthermore, through investments in water recovery facilities, 
we work to implement solutions that allow the remaining water 
from our production process to be reused in secondary activities, 
reducing overall water demand. Additionally, we treat 100% 
of the water we discharge to meet local and The Coca-Cola 
Company standards, ensuring it is safe for aquatic life.
How are we Achieving New Milestones?
Our success in achieving new water efficiency milestones is the result of 
strategic investments, effective operational management, comprehensive 
employee training, and a strong commitment to sustainable water stewardship 
across our operations.
Since 2022, in alignment with our Sustainability-Linked Bonds Framework, we 
have allocated over US$79 million to comprehensive efficiency programs aimed 
at optimizing water use across all our operations. Guided by our Top Water 
Saving Initiatives, these efforts encompass a wide range of critical processes, 
including water treatment, clean-in-place systems, and returnable bottle 
washing optimization. Additionally, we focus on auxiliary services and the reuse 
of wastewater with elevated treatment and quality control processes, ensuring 
sustainable practices are embedded across every aspect of our operations.
This investment has been complemented by a company-wide effort to raise 
awareness, with dedicated training provided to employees on water efficiency 
management programs. These programs empower our teams with the 
knowledge and tools to implement best practices in water use.

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WATER USE RATIO (WUR)
Liters of water used 
per liter of beverage produced
2020 
2022 
2024 
2026
1.49
•	We achieved our 2024  Sustainability-
Linked Bonds Framework intermediate 
target of 1.36 WUR.
•	14 bottling plants across Brazil, 
Colombia, and Mexico have surpassed 
our 2026 WUR target of 1.26.
2024 WATER USAGE
WITHDRAWAL
31,646 ML
DISCHARGE
7,674 ML
We treat 100% 
of the discharged 
water to quality 
levels that can 
sustain aquatic life.
BEVERAGE 
PRODUCTION
23,010 ML
We continue 
solidifying our 
position as the 
leader in water 
efficiency in the 
beverage industry.
OUR WATER-EFFICIENT
CHAMPION PLANTS
Tocancipá in Colombia: 1.17 WUR
San Cristóbal de las 
Casas in Mexico:
1.20 WUR
Coatepec in Mexico:
1.19 WUR
Manantial in Colombia: 1.11 WUR
Poza Rica in Mexico:
1.11 WUR
Pacífico in Mexico:
1.15 WUR
CARBONATED BEVERAGES
WATER
1.46
1.38*
1.26
Goal
WATER DISCHARGE
ML
WATER WITHDRAWAL
ML
Sewer 3,381
Rivers 4,292
Municipal water 8,427
Wells 22,443
Rainwater 4
Surface water 772
*	 1. 36 WUR intermediate goal achieved in 
August 2024.

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EVAPOTRANSPORTATION
Water cycles through 
the atmosphere through 
evaporation and transpiration. 
The forest canopy releases 
water vapor into the air, 
regulating transportation.
INFILTRATION
Root systems, fallen leaves and 
organic material on the forest 
floor slow down water and 
allow it to enter porous soil, 
reducing runoff and erosion 
and recharging groundwater.
SOIL STABALIZATION
Strong roots and the forest floor hold 
back and anchor soil against erosion.
INTERCEPTION
Multiple layers of forest 
canopy shelter soil from 
rainfall, reducing erosion.
REPLENISHING WATER RESOURCES
Replenishing The Water That We Use: A Continued Commitment 
We are dedicated to preserving water resources, safeguarding 
ecosystems, and fostering collaboration for a sustainable future. We 
look to return 100% of the water used in our finished products at an 
aggregate level, returning it to nature and communities. Additional-
ly, in water-stressed locations, we aim to return 100% of the total 
water used in both our production processes and products directly 
within the same local basin.
Steadfast in our commitments, we have implemented nature-based 
solution projects that have positively impacted over 33.6 thousand 
hectares through reforestation, protection, and conservation efforts. 
These programs align with the AWS certification approach and 
leverage our Water Risk Assessments (WRA) to identify and address 
the root causes of vulnerabilities in watersheds.
Partnering for Water Replenishment
For more than 13 years, in partnership with FEMSA and the FEMSA 
Foundation, we have supported the Latin American Water Funds 
Alliance, a collaboration with organizations such as the Inter-Amer-
ican Development Bank and The Nature Conservancy that works 
to protect water resources and safeguard biodiversity across the 
region. The Alliance has formed over 300 partnerships and launched 
26 water funds across the countries where we operate. These funds 
bring together stakeholders in the watersheds, align diverse visions, 
and pool resources to implement local nature- and science-based 
solutions that strengthen and protect biodiversity and water security.
How Does Water Replenishment Work? 
Conserving ecosystems within the watersheds where we 
operate is one of the most important factors for enhanc-
ing water resilience in both our operations and the com-
munities where we operate. Healthy ecosystems, such 
as forests and wetlands, play a critical role in maintain-
ing the natural balance of watersheds, directly influenc-
ing the aquifer's water infiltration capacity through the 
biogeochemical cycle. Acting as natural filters, these 
ecosystems regulate water flow, promote groundwater 
recharge, and improve water quality. By protecting and 
restoring these vital areas, we promote the long-term 
availability and sustainability of water resources while 
also supporting biodiversity and mitigating the impacts 
of climate change.
of the water used is 
replenished annually to 
nature and communities.
100%

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COMMITMENT TO BIODIVERSITY CONSERVATION AND RESTORATION
Fostering Biodiversity Through Strategic Action
Our integrated biodiversity strategy is deeply intercon-
nected with our water stewardship efforts, recognizing 
that healthy ecosystems and water security go hand 
in hand. It is built on a comprehensive framework that 
evaluates both impacts and dependencies on ecosystems 
critical to our operations and the communities we serve. 
Using tools like our Water Risk Assessment (WRA), Source 
Vulnerability Assessment, and the AWS standard for 
the identification of important water-related areas, we 
identify the impacts, needs, and shared challenges in 
the watersheds where we operate. These insights guide 
our practices and replenishment programs, which are 
designed not only to secure water resources but also to 
restore and protect habitats, enhance watershed health, 
and protect biodiversity. This strategic approach not only 
strengthens our business resilience but also reinforces 
our commitment to foster a positive impact on the natural 
ecosystems that sustain us.
Regenerating Ecosystems for a Sustainable Future
By prioritizing initiatives that regenerate natural ecosys-
tems, such as reforestation in key watersheds and invest-
ments in nature-based solutions, we actively contribute 
to the restoration of ecosystems. Our approach ensures 
that water-intensive operations are aligned with biodiver-
sity conservation, creating a positive ripple effect for the 
environment and local communities.
Looking ahead, we are expanding our scope to include 
comprehensive biodiversity risk assessments across 
our operations and supply chain, integrating water and 
biodiversity metrics to uncover synergies and opportuni-
ties for conservation. Additionally, we foster collaboration 
with stakeholders to scale solutions that protect natural 
habitats, regenerate ecosystems, and contribute to global 
conservation goals. This strategic integration of water 
stewardship and biodiversity conservation reinforces our 
role as stewards of the natural resources that sustain life.
Our partnership with the Latin American Water 
Funds Alliance underscores our commitment not 
only to water security but also to the preservation of 
biodiversity and ecosystems.

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RESTORE:
In 2024, we positively impact-
ed 33,628 hectares, focusing on 
reforestation, conservation, and 
nature-based solutions designed 
to return ecosystems to their origi-
nal state. These initiatives prioritize 
the ecological restoration of critical 
areas, including the rehabilitation of 
degraded land and the reintroduction 
of native vegetation. These efforts 
support both water resilience and 
the long-term sustainability of the 
regions where we operate.
AVOID:
We recognize the importance of bio-
diversity stewardship. Additionally, 
we are increasingly encouraging our 
sugar suppliers to obtain Bonsucro 
certification, promoting sustainable 
sourcing practices that protect high 
conservation value areas and rein-
force our commitment to safeguard-
ing critical ecosystems.
REDUCE:
We are committed to reducing our 
dependency on new natural resourc-
es. By reducing our WUR, we mini-
mize the amount of water required 
to produce each liter of beverage. 
Additionally, we aim to increase the 
use of recycled PET and other ma-
terials in our packaging, conserving 
natural resources, reducing the need 
for virgin raw materials, and collabo-
rating so these materials do not end 
up polluting the natural environment.
TRANSFORM:
By collaborating with local commu-
nities, environmental organizations, 
and conservation experts, we ensure 
that our initiatives drive meaningful 
change. Through our 13-year partner-
ship with the Latin American Water 
Funds Alliance, we collaborate with 
stakeholders to implement localized 
solutions that restore ecosystems, 
strengthen water security, and sup-
port the long-term sustainability of 
communities.
REGENERATE:
Guided by our AWS-aligned approach 
and WRA insights, our reforestation, 
conservation, and nature-based 
solutions enhance watershed health 
while safeguarding biodiversity. Our 
actions not only contribute to re-
pairing environmental degradation 
but also enhance biodiversity and 
strengthen ecosystem resilience, 
ensuring a sustainable and balanced 
coexistence between nature and the 
communities where we operate.
OUR COMMITMENT TO PROTECTING 
AND ENHANCING ECOSYSTEMS 

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BRIDGING THE GAP: EXPANDING WATER, SANITATION, AND HYGIENE ACCESS
Contributing to Building 
Resilient Communities
We are deeply committed to 
improving water access, sani-
tation, and hygiene (WASH) in 
the communities where we op-
erate. Recognizing that avail-
ability and access to clean, 
quality water are not only 
fundamental human rights but 
also a cornerstone for commu-
nity health and well-being, we 
work closely with neighbors, 
local governments, NGOs, and 
other partners to drive impact-
ful WASH initiatives. 
Leveraging our WRA and 
MARRCO framework, in col-
laboration with The Coca-Cola 
Company, we have identified 
37 priority sites for deploying 
WASH solutions. Our ongoing 
efforts in Argentina, Brazil, 
Colombia, Costa Rica, Guate-
mala, Nicaragua and Mexico 
focus on providing sustain-
able access to clean water, 
safe sanitation facilities, and 
essential hygiene practices. 
This includes partnering with 
The Coca-Cola Company, The 
Coca-Cola Foundation, and 
FEMSA Foundation to co-cre-
ate initiatives that enhance 
community well-being by 
facilitating access to WASH 
services, amplifying our col-
lective positive impact. By fos-
tering long-term partnerships 
and investing in innovative 
approaches, we remain com-
mitted to bridging the gap in 
WASH access and promoting a 
healthier future for the com-
munities where we operate.
Also, through the AWS stan-
dard implementation, we 
identify shared risks and 
challenges regarding WASH, 
and foster the development of 
actions plans to mitigate and 
reduce them.
Empowering Communities with Water, Sanitation, and Hygiene Access in 2024
In 2024, we continued our commitment to enhance access to WASH services, 
positively impacting thousands of lives across Latin America. Through these 
diverse initiatives, we continue to strengthen our role as a catalyst for positive 
change, delivering sustainable solutions that improve water security and the 
quality of life for the communities where we operate.
In Colombia, Filtros que 
dan Vida provides water 
filters to rural families 
without safe drinking 
water.
In Guatemala, we in-
stalled a rainwater har-
vesting system at Villa 
Lobos School, ensuring 
sustainable water access 
for the school and families 
and directly benefiting 
hundreds of individuals.
In Mexico, our Escuelas 
con Agua program tackled 
water scarcity in schools 
by installing rainwater 
harvesting systems, 
while the Aliados por 
el Agua project built 
critical infrastructure to 
improve water access for 
vulnerable communities.
of our community 
projects directed toward 
improving access to 
water, sanitation, 
and hygiene.
81%
In 2024, we reorganized 
our community programs to 
bolster our commitment to 
water security, with

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2024 MILESTONES IN WATER REPLENISHMENT AND WASH
• 198 new schools joined the Escuelas con Agua program, totaling 287 since 2022.
• 6 bottling plants achieved AWS certification: Apizaco, Morelia, San Cristóbal de las
Casas, Ojuelos, Pacífico, and Toluca.
• 1 school benefited from the Néctar de Nube program with new purification
systems for their rainwater harvesting infrastructure.
• A second water well was connected to Mexico City’s municipal network, supplying
between 20 and 30 liters of water per second to neighboring communities.
MEXICO
• A water purification plant was installed at School No. 93 in the department of
Canelones in partnership with Alianza Uruguaya por el Agua.
• We built a rain garden in the city of San José in partnership with the San José
Municipality and Alianza Uruguaya por el Agua.
URUGUAY
• The bottling plant underwent an audit to receive AWS certification: Managua
NICARAGUA
• 9,000+ people benefited from the implementation of water and sanitation systems
through strategic initiatives.
• 1,200+ hectares impacted through conservation and reforestation, contributing to
the replenishment of more than 1,400 megaliters of water.
GUATEMALA
• 100% water replenishment achieved at Calle Blancos and Coronado plants
through forest conservation and natural regeneration efforts under the Agua por el
Futuro program.
COSTA RICA
• 20.7 million liters of drinking water delivered to communities, including the
installation of water purification systems in Isla Cabica and technical training to
empower the community to manage its own clean water supply.
• 840.4 million liters of water replenished through the intervention of 827 hectares
and the restoration of 158 hectares.
• 1 bottling plant achieved AWS certification: Tocancipá.
• 80 people benefited from the installation of Ekomuros, improving access to
drinking water.
• 350 water filters delivered through Filtros que Dan Vida across Valle del Cauca,
Tocancipá, Barranquilla, and Yopal to improve access to clean water.
COLOMBIA
• 100% water replenishment achieved at Jundiaí, Mogi y Bauru through
conservation of over 25,000 hectares.
• 1 bottling plant achieved AWS certification: Mogi das Cruzes.
• 700+ people benefited from the Tanker Trucks for the Campinho Community
project, which delivered 14.6 million liters of drinking water to the community.
BRAZIL
• 1,135 million liters of water replenished through a partnership with CICLA
Sustentable and The Coca-Cola Company.
• 3,385 people gained access to improved WASH infrastructure through the
Sumando por el Agua initiative, focusing on supporting children, youth, and women 
in Barrio 21-24 NHT Zavaleta.
ARGENTINA
• 7,000+ people benefited from 6 rainwater harvesting systems installed in
partnership with The Coca-Cola System and the Aliarse Foundation.
•	 100% of the water used was replenished through Agua por el Futuro.
PANAMA

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PACKAGING AND CIRCULAR ECONOMY
Our aim is to contribute to a circular economy through 
innovation, focusing on sustainable design, reusing and 
recycling our packaging, and implementing actions to 
achieve zero waste in our operations. We believe this 
approach is the most effective solution to address the 
challenges associated with our packaging and operations.
THE JOURNEY OF A BOTTLE IN COCA-COLA FEMSA’S 
PACKAGING AND CIRCULAR ECONOMY STRATEGY 
SMART DESIGN: A BOTTLE’S 
JOURNEY BEGINS
ZERO WASTE FROM BOTTLE 
TO OPERATION
COLLECTING PET 
FOR A CIRCULAR 
ECONOMY
A NEW BEGINNING 
The journey of a bottle starts in our labs, 
where packaging experts and marketing 
teams design smarter, more sustainable 
bottles.  Their goal is to meet customer 
preferences, rethinking packaging to 
support a circular economy.
• 2,600+ tons of plastic saved through
lighter bottles, caps, and labels.
• Our bottles are made of 100%
recyclable materials.
• 32% of our volume comes from
refillable bottles.
Our commitment extends beyond our 
packaging and bottles.  We strive for an 
operation where waste does not reach 
landfills, while also promoting zero 
waste certifications in our plants and 
distribution centers.
• 99% of industrial waste in our plants
was recycled in 2024.
• 94% of bottling plants and 7% of
distribution centers achieved zero-
waste status.
Smart design is just the beginning.  We 
strive to further increase post-consumer 
PET collection rates.  Through our 
SUSTENTAPET network we are building 
partnerships, expanding collection centers, 
and engaging communities to make this 
vision a reality.
• 118,600 tons of PET collected in 2024.
• 34% PET collection rate in 2024.
• 43 PET collection centers across 10
countries with SUSTENTAPET.
The bottle’s journey doesn’t end at collection; it is given new life through 
advanced recycling.  With our partners and facilities like IMER and PLANETA, 
we are creating the infrastructure needed to turn used bottles back into high-
quality, recycled PET for future use.
• 107,353 tons of PET recycled in 2024.
• 30% rPET usage rate.
• 80% and 30% recycled aluminum and glass, respectively, used in 2024.
Advancing Circularity with the 
Ellen MacArthur Foundation
Since 2018, we have actively driven 
The New Plastics Economy Global 
Commitment, collaborating with 
public and private sectors to build 
a circular economy for plastics. Led 
by the Ellen MacArthur Foundation, 
the initiative is supported by the 
World Wildlife Fund, World Eco-
nomic Forum, and The Consumer 
Goods Forum, among others.
For more information visit our 
Global Commitment progress report 
to the Ellen Macarthur Foundation

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SMART DESIGN: EMBEDDING CIRCULARITY FROM THE START
Laying the Foundation
At Coca-Cola FEMSA, building a truly circular economy begins at the design phase. 
Our approach to new production lines and packaging designs prioritizes materials 
that use fewer resources, are easier to recycle, and incorporate sustainable ele-
ments—all while ensuring product quality and meeting consumer expectations. 
Innovation drives this process, inspiring us to discover advanced materials options, 
enhance recyclability, and maximize environmental benefits. In this way, we are lay-
ing a strong foundation for circularity by design, ensuring that each bottle, can, and 
package we use is crafted not just for today, but with a future beyond its initial use.
2014
2016
2020
2022
2023
2024
NECK BOTTLE OPTIMIZATION
Pioneering innovations led to 
savings of up to 2 g of plastic 
per bottle.
LIGHTER CIEL BOTTLES
The 600 ml Ciel bottle was 
lightened approximately 
28%, becoming the lightest 
in the Coca-Cola portfolio.
NECK BOTTLE OPTIMIZATION
Pioneering innovations helped save up 
to 1.2 g of plastic per bottle.
PAPER STRAWS
Shifted to paper straws for TetraPak 
products in Costa Rica.
PAPER STRAWS
Shifted to paper 
straws for TetraPak 
products in Colombia.
CLEAR SPRITE BOTTLE
Sprite switched from its iconic green bottle to a 
clear one to improve recyclability.
RECYCLED SHRINK FILM
The plastic film used for beverage packs now 
includes 10% post-industrial recycled material.
rPET UNIVERSAL BOTTLE
The universal bottle made with recycled resin 
was introduced in Costa Rica, Nicaragua, 
and Panama.
LIGHTER COCA-COLA 600 ML
The 600 ml Coca-Cola bottle was 
lightened, using over 30% less plastic 
than in 2004.
rPET UNIVERSAL BOTTLE
The universal bottle made 
with recycled resin was 
introduced in Colombia.
LIGHTER REFILLABLE BOTTLES
The 2 L returnable bottles 
were lightened by 14%.
100% RPET IN BRISA BOTTLES
Agua Brisa bottles in Colombia 
are produced using 100% 
recycled resin.
Continuing the Journey: Advancing Innovation for Sustainability
As we continue to grow, innovation remains at the heart of our packaging 
sustainability efforts. Our new production lines are designed to use PET 
more efficiently, incorporating technologies like lighter bottle necks to re-
duce material use. We are also optimizing labels for refillable bottles and 
exploring ultrasonic washing methods to deliver an eco-friendly cleaning 
process. Additionally, we are enhancing secondary and tertiary packaging 
by adopting lighter, resource-efficient solutions that are easier to recycle. 
Furthermore, by prioritizing lighter bottling and packaging options, we 
not only reduce resource plastic consumption but also improve transport 
efficiency, contributing to lower emissions.

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LEADING THE LARGEST PET COLLECTION NETWORK IN LATIN AMERICA
Advancing PET Collection Efforts Toward Our 2035 Goal
At Coca-Cola FEMSA, our commitment goes beyond smart 
design and using recycled materials in our bottles. We are 
dedicated to playing a leading role in reducing PET waste 
by advancing collection across our markets. With a collec-
tion rate of 32% in 2023 and a 34% rate achieved in 2024, 
we are steadily advancing toward our sustainability goal, 
driven by our groundbreaking SUSTENTAPET network, 
a comprehensive platform uniting all our PET collection 
efforts under a single, coordinated brand.
From Buenos Aires, Argentina to Altamira, Mexico: 43 
SUSTENTAPET Collection Centers Strong
SUSTENTAPET stands as the largest and continuously 
expanding PET collection network in Latin America, 
leading the way in building a circular and inclusive PET 
ecosystem. Operating across all Coca-Cola FEMSA 
countries, SUSTENTAPET currently encompasses 43 
strategically located PET collection centers to efficiently 
serve local markets, 28 collaboration projects, and a 
workforce of 550 direct employees, along with numerous 
indirect jobs that support local economies.
In 2024 alone, SUSTENTAPET collected over 118,500 tons 
of PET across the region—equivalent to over 8 billion 600 
ml water bottles—while delivering support and enhanced 
service quality to PET collectors and recycling partners.
Through SUSTENTAPET, we are expanding partnerships, 
building new collection centers, and engaging communities 
to strengthen PET collection across the countries where we 
operate. These efforts not only increase the supply of recy-
cled PET available for our bottles but also reflect our strong 
commitment to preventing plastic waste from ending up in 
landfills or polluting natural environments. By prioritizing 
the recovery and recycling of packaging, we actively work 
to protect ecosystems, ensuring that our materials remain 
part of a sustainable circular economy.
Collaborating with PET Collectors and Industry 
Partners
In addition to advancing our internal PET collection capa-
bilities, we recognize the importance of collaboration in 
fostering a circular economy. To this end, we partner with 
local PET collectors, providing dependable market access, 
fair compensation, and secure payment methods. We also 
support their economic development by offering essential 
tools, skill enhancement, and ensuring alignment with 
local regulations and The Coca-Cola Company’s guide-
lines. In Colombia, our Reciclaje Motocargueros program 
provides motorized cargo vehicles to 240 PET collectors, 
improving working conditions and increasing recyclable 
material collection rates. Meanwhile, in Guatemala, the 
Ecobots program encourages consumers to recycle PET 
bottles through recycling bins located in shopping cen-
ters, supermarkets, and universities, offering discount 
coupons as incentives. Moreover, working alongside the 
Mexican NGO ECOCE, we have led the industry since 2002 
in building a robust PET recycling market, achieving a PET 
collection rate of 64% in the country. Looking ahead, we 
will continue to actively explore new opportunities to col-
laborate with communities, the public sector, regulators, 
industry allies, and NGOs to enhance PET collection and 
recycling efforts across our regions.
MEXICO
34 collections centers
31,519 tons
VENEZUELA
4 collections centers
454 tons
GUATEMALA
1 collection center
5 collaborations
1,803 tons
COSTA RICA, PANAMA, NICARAGUA
4 collections centers
3 collaborations
11,019 tons
COLOMBIA
12 collaborations
18,655 tons
BRAZIL
3 collections centers
1 collaboration
48,646 tons
URUGUAY
1 collaboration
843 tons
ARGENTINA
1 collection center
2 collaborations
5,661 tons

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FROM WASTE TO VALUE: CLOSING THE CIRCULAR LOOP
PLANETA: Expanding PET Recycling Capacity
In 2024, we started operations in PLANETA, our new cutting-edge 
food-grade PET recycling facility in Tabasco, Mexico—a joint venture 
with ALPLA. With PLANETA, which we plan to supply from 18 newly 
established collection centers, we are positioned to optimize the 
rPET production cycle in Southeast Mexico. 
Now fully operational, PLANETA is capable of processing approximately 
50,000 tons of post-consumer PET bottles annually, representing around 
6% of the country’s total installed PET recycling capacity1. Moreover, 
PLANETA operates at three times the capacity of Industria Mexicana de 
Reciclaje (IMER), the pioneering food-grade PET recycling plant we 
launched in 2005 with The Coca-Cola Company. This expansion 
strengthens the recycling loop, creating a more robust system to support 
our recycled resin sustainability goal.
Leading with Recycled Materials in Our Packaging 
We foster the use of recycled materials when manufacturing packaging for our 
products, reflecting our commitment to circularity, reducing waste, and promoting 
the responsible use of resources in our operations.
1.	 Own calculations based on information from ECOCE (https://www.ecoce.mx/cifras_y_estadisticas)
Colombia 
operations 
reached an 
impressive
41%
usage.
recycled PET 
used in 2024.
30%
Brazil 
operations 
reached an 
impressive 
84%
usage.
recycled 
aluminum used 
in 2024.
80%
Our Central 
America 
operations are 
leading the way at 
55%
usage.
recycled glass 
used in 2024.
30%
PET
ALUMINUM
GLASS

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BUILDING A CIRCULAR ECONOMY FROM THE INSIDE OUT
Certifying Our Operations as Zero Waste
At Coca-Cola FEMSA, we recognize 
that creating a truly circular economy 
starts with the way we manage waste 
in our facilities, aligning our practices 
with our commitment to sustainability. 
By focusing on reducing, reusing, and 
recycling within our own bottling plants 
and distribution centers, we are setting 
a standard that extends across our 
supply chain and communities.
We strive for an operation where waste 
does not reach landfills, while also 
promoting zero waste certifications 
in our plants and distribution centers. 
To achieve this, we have developed a 
robust system that addresses waste 
management across our operations.
A key focus of our strategy is recover-
ing and reusing materials derived from 
production and packaging by-products, 
ensuring a structured approach to min-
imizing landfill disposal. To this end, we 
conduct training programs to instill a 
zero-waste culture among our teams, 
equipping them with best practices 
for waste reduction, segregation, and 
recovery at every stage of production. 
Furthermore, we conduct comprehen-
sive waste diagnoses to identify the 
types and quantities of waste gener-
ated at our facilities. This assessment 
enables us to define effective waste 
management alternatives and select 
authorized partners capable of handling 
different waste streams. Recognizing 
that collaboration is essential, we work 
closely with specialized third-party 
partners to process, recycle, and man-
age waste, ensuring that every material 
is treated responsibly. As part of this 
process, these partners provide us with 
certificates verifying the proper recov-
ery and treatment of waste, reinforcing 
our commitment to traceability and 
accountability. We perform audits of 
third-party partners to ensure com-
pliance with our waste management 
standards and monitor key perfor-
mance indicators that allow us to track 
progress, optimize waste management 
efforts, and refine our practices over 
time. Additionally, we have initiatives 
in place to ensure the proper handling 
of hazardous waste, safeguarding both 
the environment and our communities.
Going Beyond Our Operations
In 2022, Coca-Cola FEMSA partnered 
with Imbera and its EOS-REPARE 
plant to launch a circular economy 
initiative for the responsible disposal 
of beverage coolers. This collaboration 
aims to maximize the value of all 
equipment, components, and materials. 
Approximately 55% of the coolers 
removed from the market by Coca-Cola 
FEMSA are sent to the EOS facility for 
evaluation, where salvageable parts are 
recovered.
In 2024, EOS-REPARE recovered over 
153,000 components from Coca‑Cola 
FEMSA coolers to be reused or 
integrated into the manufacturing of new 
equipment. Any remaining materials 
were recycled or repurposed, ensuring 
minimal waste. This includes leveraging 
the capabilities of EOS-REPARE’s 
new polyurethane recycling reactor. 
Additionally, EOS-REPARE ensures the 
proper disposal of hazardous waste, 
maintaining full traceability of all 
recovered materials.
94%
bottling plants 
have achieved zero 
waste status.
7%
distribution centers 
have achieved zero 
waste status.
99%
recycling rate for 
industrial solid waste 
in our plants.
7.40
grams per liter of 
beverage produced, a 
milestone waste ratio.
2024 PROGRESS: MAKING SIGNIFICANT 
STRIDES TOWARD ACHIEVING CIRCULARITY 
ACROSS OUR OPERATIONS 

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COMMITTED TO COMBATING FOOD LOSS AND WASTE
Our Food Loss and Waste management processes are central to our 
efforts to minimize waste and maximize resource efficiency across our 
operations. To this end, we have established programs to measure 
food loss and waste, as well as initiatives aimed at repurposing it for 
alternative uses.
In collaboration with our raw material 
partners, we identify and map opportunities 
to reduce food loss and waste. By engaging 
closely across the supply chain, we pinpoint 
areas for improvement and implement 
targeted strategies to minimize waste at 
every stage.
SOURCING
We donate unsold beverages within 
their shelf life, reducing food loss while 
reinforcing our social responsibility. Through 
our Food Quality and Safety Policy, we uphold 
standards for all products, whether sold or 
donated. We also minimize product returns 
through commercial strategies and manage 
any returns under zero-waste guidelines.
PRODUCTS
PROCESS
Our bottling plants track waste indicators, 
including those related to key raw materi-
als such as sugar, which are displayed on 
the plant’s performance dashboards. We 
continuously aim to maintain a sugar waste 
ratio below 0.15%, ensuring that any waste 
is repurposed according to our zero-waste 
standards, including alternative processes 
like composting.
FOOD LOSS 
AND WASTE 
COMPREHENSIVE 
MONITORING AND 
REPURPOSING

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CLIMATE ACTION
At Coca-Cola FEMSA, we recognize 
the significant and urgent challenge of 
climate change. Our commitment stems 
from the understanding that this global 
issue requires collective, informed 
action to mitigate its impacts while also 
strengthening our ability to adapt and build 
resilience against its effects.
From Start to Sip and Back: Reducing Emissions Through a Circular Approach
We adopt a holistic approach to assess emission reduction opportunities, aiming to minimize the carbon 
footprint throughout our entire value chain. In addition to addressing emissions, our efforts to enhance wa-
ter management and biodiversity play a critical role in mitigating the impacts of climate change.
Emission Reduction Goals with a 
Rigorous Approach
We firmly believe that effective climate 
action requires a rigorous, data-
driven approach and collaboration 
across multiple stakeholders. We are 
committed to reducing our Scope 1 
and 2 emissions by 50% and Scope 
3 emissions by 20% by 2035, using 
2015 as our baseline and prioritizing 
emission reductions over offsetting.
Our company-wide targets align with 
GHG Protocol methodologies and the 
Absolute Contraction Approach (ACA), 
considering a well below 2 °C decar-
bonization pathway through 2035.
SCOPE 1
SCOPE 2
SCOPE 3
17%
1%
82%
INGREDIENTS
Raw materials used in 
beverage production. 
PACKAGING
Sourcing of materials for 
bottles, cans, and other 
packaging.
MANUFACTURE
Production processes, 
including energy use and 
equipment efficiency.
DISTRIBUTION
Transporting products 
through company-owned 
and third-party fleets.
COOLERS
Refrigeration equipment 
used in retail locations.
Plants: Convert boilers 
to electric systems 
or use biofuels as a 
sustainable energy 
source and improve 
thermal efficiency
Own fleet: Convert to 
electric vehicles and fuel 
efficiency solutions
Confine and recirculate 
refrigerant gases, 
and transition to low-
emissions alternatives
Plants and distribution 
centers: Renewable 
energy and energy 
efficiency solutions
Own fleet: Use 
renewable energy in our 
electric vehicle fleet.
Strategic suppliers 
development
Packaging from 
recycled materials and 
lightweighting
Third party fleet: Energy 
efficiency solutions
Renewable electricity 
and efficiency solutions 
in SMEs
25%
31%
3%
18%
23%

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TAKING ACTION IN OUR PLANTS AND DISTRIBUTION CENTERS
Progress in Reducing Scope 1 and 2 Emissions
In 2024, we achieved a 27% reduction in our 
Scope 1 and 2 emissions from our 2015 base-
line. The year-over-year variation is driven by 
a larger fleet to support our growth. To coun-
terbalance this, we continue advancing energy 
efficiency initiatives and expanding the use of 
renewable energy across our operations. Scope 
1 and 2 emissions, which accounted for 18% of 
our total CO2e emissions in the year, stem from 
energy consumption in our bottling plants and 
distribution centers, energy consumption in our 
own fleet, and refrigerant gases.
Driving Decarbonization in Heating and Cooling
Over the years, we have consistently reduced our Scope 1 emissions by 
improving thermal efficiency. Building on this progress, we are now tak-
ing steps to incorporate electric technology into the pipeline of boilers 
scheduled for updates. 
In 2024, we achieved a significant milestone by starting the replacement 
of boilers at our Celaya and Veracruz sites in Mexico with state-of-the-art 
electric versions powered entirely by solar panels. With this transition, 
both facilities will become the first zero-emissions sites in the Coca-Cola 
System. This achievement sets a precedent for expanding clean energy 
technologies across our operations.
We also actively reduce our Scope 1 emissions by upgrading the 
Coca‑Cola FEMSA-owned coolers installed at points of sale with 
refrigerants that have lower global warming potential, such as the R-290. 
In addition, we have strengthened our end-of-life gas confinement 
processes to ensure refrigerants are responsibly recovered and managed 
when equipment is retired.
Renewable Energy: A Key Pillar in Our Climate Action Strategy
Our progress in reducing Scope 2 emissions is driven by investments 
in Power Purchase Agreements for renewable energy, on-site renew-
able energy installations, and energy efficiency projects. In 2024, we 
incorporated additional renewable energy through Power Purchase 
Agreements and solar panels at 22 Distribution Centers in Brazil and 
Colombia. We also continue to expand our renewable energy supply by 
enhancing existing Power Purchase Agreements. 
84%
Renewable
16%
Fossil-fuel-based
84% of our 
electricity 
consumption 
comes from 
renewable 
sources.
5 countries 
have surpassed 
the company’s 
average in 
renewable 
electricity usage.
SCOPE 1 AND 2 REDUCTION
Performance on our goal
29%
28%
27%
50%
2022
2023
2035
GOAL
2024

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Driving Energy Efficiency Through Operational Excellence 
We are also deeply committed to energy efficiency through an 
integrated approach that spans our operations. Guided by our 
company-wide culture that fosters operating with excellence and 
a robust Energy Management System, we conduct regular energy 
audits to identify optimization opportunities, set quantified 
targets to drive measurable savings at a plant and distribution 
center level, and empower our employees with targeted training 
to raise awareness. These efforts ensure that energy efficiency 
remains a shared priority across all levels of our organization.
In 2024 alone, we invested US$6.1 million to enhance energy 
performance, achieving 6.43 liters of beverage per MJ con-
sumed—meaning we produced 4.3% more beverage per unit of 
energy consumed compared to 2023, demonstrating our con-
tinued progress in energy efficiency. This also resulted in total 
savings of US$4.1 million for the year.
ENERGY USE RATIO
Liters of beverage 
produced per MJ 
consumed
5.97
4.2
6.11
6.43
2015
2022
2024
2023
From Knowledge to Action
Specialized Trainings: We develop trainings for 
employees on the pressing issue of climate change 
through courses on topics like energy efficiency. 
Developed with industry experts and suppliers, these 
workshops focus on areas such as renewable energy 
sources, boiler efficiency, and our steam standard, 
equipping employees with practical knowledge to 
drive sustainability.
Energy Efficiency Community: This internal collab-
orative network brings together energy experts from 
each of our countries to share knowledge, implement 
best practices, and develop innovative solutions. 
Together, they optimize energy usage, reduce envi-
ronmental impact, and drive sustainable practices 
across our operations, achieving cost savings and 
strengthening operational resilience.
Energy Committees: These internal commit-
tees operate in each of our manufacturing plants, 
meeting weekly to review Energy Usage Ratio (EUR) 
results and evaluate the outcomes of energy effi-
ciency initiatives. Through regular monitoring, they 
actively identify opportunities to improve energy 
efficiency and drive enhancements within our man-
ufacturing processes.
Technology: Our Energy Management System 
harnesses advanced digital platforms to track key 
performance indicators across all levels of our oper-
ations—regional, national, and plant-specific—facili-
tating trend analysis and benchmarking. By ensuring 
accurate and up-to-date data, this robust system 
supports both internal and external audits, strength-
ening our commitment to operational excellence.

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CHARTING THE PATH TO SUSTAINABLE MOBILITY THROUGH OUR FLEET
Taking the Next Step: Testing the First Electric 
Truck Designed for the Beverage Industry
Our Sustainable Mobility Committee is driving the 
next phase of our electric vehicle strategy, actively 
collaborating with global suppliers and electric vehi-
cle (EV) manufacturers to scale this technology. By 
leveraging Total Cost of Ownership analyses, we aim 
to expand our electric fleet and seamlessly integrate 
it across our operations. We remain open to partner-
ships that accelerate innovation and drive the large-
scale adoption of sustainable mobility solutions. By 
aligning fleet transformation with our commitment to 
a customer-centric delivery process, we aim to sig-
nificantly reduce our carbon footprint while enhanc-
ing operational excellence.
In 2024, we continued our pilot program to evalu-
ate the performance of electric vehicle alternatives 
designed specifically for the beverage industry. 
Developed in collaboration with strategic suppliers, 
the pilot tests the technical and safety standards set 
by Coca-Cola FEMSA and The Coca-Cola Company. As 
we encounter varied road conditions across our mar-
kets, the prototype program evaluates the vehicles’ 
performance in diverse scenarios, a crucial step in 
advancing our strategy to convert a relevant portion 
of our fleet to electric vehicles. 
•	 Designed for the Beverage Industry
•	 Meets technical and safety standards
•	 Designed for flexibility and efficiency
Innovation on the Move: Reducing Emissions, 
Enhancing Customer Service
In addition to expanding our electric vehicle fleet, we 
continue leveraging technology to optimize route plan-
ning. This systematic approach helps reduce fuel con-
sumption and avoid CO2e emissions while enhancing 
road safety and maintaining our highest standards of 
customer service. The deployment of dynamic routing 
in our last-mile distribution fleet across all countries 
enables us to dynamically plan vehicle routes on a 
daily, weekly, and monthly basis, optimizing fuel con-
sumption, fleet resources, travel distances, and capac-
ity utilization. Additionally, we are enhancing on-the-go 
operational efficiency by leveraging synergies between 
Coca-Cola FEMSA’s Digital Distribution Platform and 
advanced vehicle telemetry systems installed in our 
primary and last-mile distribution fleets.
Collaborating to Reduce Scope 3 Emissions in 
Logistics
As part of our efforts to address Scope 3 emis-
sions, we are committed to partnering with 
third-party fleet operators to explore innovative 
opportunities for improving fuel efficiency. Our 
goal is to identify and implement initiatives that 
enhance the sustainability of third-party distri-
bution operations while maintaining reliability 
and operational efficiency. By fostering collabo-
ration, aligning on best practices, and leveraging 
shared goals, we aim to drive meaningful prog-
ress toward a lower-carbon logistics network. 
This partnership underscores our dedication to 
extending sustainability efforts beyond our direct 
operations and across the broader value chain.
9 YEARS 
OF ELECTRO-MOBILITY 
AT COCA-COLA FEMSA
REVOLUTION ON WHEELS: 
OUR EV FLEET IN 2024
Coca-Cola FEMSA and 
FEMSA Sustainable Mobility 
Committee established.
EV introduced in our 
operations in Colombia.
Total Cost of Ownership 
proprietary methodology 
was launched.
Training Course on EVs 
was launched.
Pioneers in collaboration with 
EV suppliers to develop vehicles 
that meet our business needs.
The first pilot EV 
in our fleet.
Electric forklifts were 
introduced in our fleet
2015
2018
2019
2021
2022
2023
2024
T2 E-Trucks
222
E-Forklifts
305
E-Car
435

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ENGAGING OUR VALUE CHAIN FOR CLIMATE ACTION
Reducing Scope 3 Emissions
In 2024, we achieved a 12% reduction in our Scope 3 emis-
sions from our 2015 baseline. The increase in emissions 
compared to 2023 was driven by business growth, which 
required expanding our third-party fleet and increasing the 
use of product materials.
Scope 3 emissions, which account for about 82% of our 
total CO2e emissions, originate from our value chain and in-
clude embodied emissions from ingredients and packaging 
materials, fuel consumption in the subcontracted fleet, and 
electricity consumption in cold drink equipment at the point 
of sale. In 2024, we strengthened our emissions calculation 
methodology by refining supplier emission factors, ensuring 
greater accuracy in our Scope 3 reporting.
Leading Decarbonization in Our Value Chain
In 2024, we took significant steps to strengthen our commitment to reducing Scope 3 emissions by 
driving transformative action across our value chain. By investing in data integrity, fostering collab-
oration, and scaling impactful solutions, we are creating a more sustainable future for our business, 
our partners, and the planet.
Laying a Strong 
Data Foundation
Reliable data is essential for effective climate action. We validated key 
suppliers’ emission factors using the GHG Protocol and, through one-on-
one sessions, addressed data quality gaps with tailored improvement 
plans. By strengthening our carbon footprint inventory, we reinforce our 
leadership in emissions accountability within the Coca-Cola System.
Collaborating for 
Action
We partnered with our 25 key suppliers, who represent 80% of our Scope 
3 emissions, to analyze their value chains, identify critical action areas, and 
develop targeted emissions reduction projects. This approach helps them 
integrate decarbonization into their operations, driving change from within.
Scaling 
Decarbonization 
Levers
Renewable energy has proven to be a pivotal solution for reducing emis-
sions across our value chain. Through our ReFresh program, we are driving 
our suppliers to adopt renewable energy as the primary lever for signif-
icant emissions reductions, showcasing the impact of collaboration on 
sustainable growth.
The Foundation 
for Progress 
Looking ahead, we will continue to incorporate validated supplier data into 
our carbon footprint inventory, ensuring alignment with CDP requirements 
and global best practices. To support these efforts, we are expanding our 
Supplier Leadership on Climate Transition program, offering tools to calcu-
late and reduce their emissions effectively.
SCOPE 3 REDUCTION
Performance on our goal
19%
17%
12%
20%
2022
2023
2035
GOAL
2024

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Extending Our Target-driven Approach
Among our top 25 Scope 3 suppliers, 56% 
have set climate change targets, and others 
are looking forward to establishing targets 
to reduce their greenhouse gas emissions in 
alignment with global efforts. By engaging 
closely with them, we can work jointly on our 
sustainability efforts, driving collective action 
towards climate action.
Driving Climate Action and Savings for Small 
Businesses
In 2024, we continued our Renewable Energy 
for Retailers Program (EMERGE), implemented in 
Mexico in collaboration with the German Agency 
for International Cooperation (GIZ) and a crowd-
funding partner. EMERGE offers an innovative 
crowdfunding financing model to enable small 
retailers in our network, who often have limited 
access to financing, to install photovoltaic solar 
systems in their stores.
In addition, we remain committed to improving 
energy efficiency at the point of sale. A key fo-
cus has been upgrading our cold drink equip-
ment to high-efficiency models that consume 
up to 50% less energy. In 2024, we added 150 
thousand new state-of-the-art coolers with 
variable-speed compressors, ensuring contin-
ued progress in enhancing energy efficiency at 
the point of sale across our operations, which 
contributes to reducing our Scope 3 emissions. 
Additionally, we are replacing refrigerant gases 
from R134a with R290, which contributes to 
reducing our Scope 1 emissions. As part of 
these initiatives, in 2024, we invested US$7.3 
million, contributing to the reduction of both 
Scope 1 and Scope 3 emissions. 
These programs not only support our Scope 
3 emission reduction goals but also align with 
our broader sustainability objectives by helping 
small and medium-sized retail partners lower 
their energy expenses—which can constitute up 
to 70% of their operational costs. By significant-
ly reducing electricity costs, these initiatives 
make the investment financially viable, allowing 
retailers to generate savings and even freeing 
up resources for other business priorities.
78 
PHOTOVOLTAIC 
SOLAR SYSTEMS
installed at small 
retailers, avoiding 
272 tons of CO2e 
to date.
US$7.3 
MILLION
invested in high-
efficiency cooler 
purchases in 2024. 

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ENHANCING CLIMATE RESILIENCE ACROSS OUR OPERATIONS
Risk Assessment, Infrastructure, and 
Collaboration
At Coca-Cola FEMSA, we recognize that cli-
mate-related risks are an evolving challenge, 
requiring a proactive and structured approach 
to safeguarding our operations and ensuring 
business continuity. For years, we have integrat-
ed climate resilience into our risk management 
framework, strengthening our ability to antic-
ipate, mitigate, and respond to environmental 
risks. By leveraging advanced risk assessment 
methodologies, reinforcing infrastructure, and 
collaborating with local stakeholders, we con-
tinue to enhance our capacity to operate in an 
increasingly dynamic climate landscape.
A Data-Driven Approach to Climate Risk 
Prevention: Understanding the risks posed by 
climate variability requires a structured and ana-
lytical approach. We have implemented compre-
hensive risk assessments across our operational 
sites, considering factors such as topography, 
hydrology, and proximity to critical water bodies. 
By incorporating historical climate data and re-
al-time monitoring tools, we ensure that our miti-
gation strategies remain relevant and effective.
These efforts are fully integrated into our busi-
ness continuity planning, ensuring that all teams 
are equipped to identify and respond to poten-
tial disruptions. Each country’s asset manage-
ment team oversees localized risk mitigation 
efforts, conducting periodic reviews to assess 
infrastructure resilience and identify emerging 
risks. This approach allows us to anticipate 
challenges, allocate resources effectively, and 
maintain operational stability in the face of ex-
treme weather events.
Investing in Climate-Resilient Infrastructure: 
A key aspect of our climate resilience strategy is 
ensuring that our infrastructure can withstand 
environmental challenges. We have made target-
ed investments to reinforce drainage systems, 
stormwater management infrastructure, and 
flood protection measures. Additionally, we have 
strengthened preventive maintenance protocols, 
ensuring the continued effectiveness of pump-
ing stations, flood barriers, and humidity control 
mechanisms.
These efforts are part of our commitment to 
climate adaptation, ensuring that all operational 
sites maintain the highest levels of resilience. 
Where specific locations present heightened 
risks, we implement tailored solutions that go 
beyond standard reinforcements to meet unique 
operational needs. By embedding these process-
es into our broader asset management frame-
work, we ensure that climate risk adaptation is 
not a reactive measure but a fundamental part of 
how we operate.
Enhancing Climate Resilience Through Stra-
tegic Partnerships: To further strengthen our 
prevention and response capabilities, we are 
working to establish climate risk monitoring 
partnerships with local agencies and research in-
stitutions. These collaborations provide valuable 
insights into emerging climate trends, allowing us 
to adjust our operational strategies proactively 
and ensure that our facilities are well-prepared 
for extreme weather conditions.
A Commitment to Continuous Improvement
As climate risks continue to evolve, so do our 
strategies to address them. Looking ahead, 
we are committed to continue refining our risk 
assessment methodologies, integrating the 
latest climate modeling tools, and expanding 
our network of experts to strengthen our climate 
resilience efforts. Furthermore, we will continue 
to invest in climate-resilient infrastructure and 
explore innovative solutions to further strength-
en our ability to grow sustainably in a changing 
climate. By maintaining a prevention and for-
ward-thinking approach, we reaffirm our commit-
ment to safeguarding our business, our people, 
and the communities we serve.

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PRODUCT PORTFOLIO
Success happens when we put the customer at the center of everything we do. By understanding their needs 
and preferences, we craft a diverse portfolio of refreshing beverages for every lifestyle. Through responsible 
marketing, transparent nutritional information, and an unwavering focus on quality, Coca-Cola FEMSA delivers 
not just beverages, but trust, satisfaction, and a commitment to excellence in every sip.
INCREASING OUR PRODUCTS FOR EVERY LIFESTYLE
Refreshing Choices for Every Consumer
At Coca-Cola FEMSA, we are committed to meeting the diverse needs of our con-
sumers by expanding and evolving our product portfolio to offer refreshing bever-
ages for every taste, lifestyle, and occasion. Our consumer-centric approach drives 
us to continually innovate and enhance our offerings, ensuring that our products 
are affordable, accessible, and aligned with the changing tastes and priorities of the 
communities we serve.
In pursuing these goals, Coca-Cola FEMSA leverages cutting-edge technology, 
market insights, and collaboration with strategic partners to anticipate and adapt 
to the evolving demands of our consumers. With every innovation and expansion, 
we reaffirm our commitment to providing products for all, ensuring that every con-
sumer finds a beverage option that resonates with their needs and aspirations.
Tailored Beverage Options for Every Lifestyle
ALCOHOLIC READY-TO-DRINK, BEER AND SPIRITS
We distribute alcoholic ready-to-
drink beverages such as Topo Chico 
Hard Seltzer, Lemon-Dou, and Jack 
& Coke, among others. We also have 
distribution agreements to sell beer 
and spirits in certain countries.
SPARKLING
From low- and no-sugar beverages 
to classic refreshing drinks, we strive 
to offer choices that cater to a wide 
range of tastes and lifestyles.
HYDRATION
We offer a diverse range of options, 
including purified, sparkling, and 
flavored water, to meet the needs 
of consumers seeking maximum 
hydration and convenient beverage 
choices.
ENERGY & SPORTS
We aim to address emerging trends 
in nutrition, wellness, and sports 
performance. Our energy drinks are 
crafted to fuel active lifestyles, pro-
viding a boost of energy and focus for 
consumers looking to stay energized 
and perform at their best throughout 
the day.
TEA, JUICES & DAIRY
We offer a total beverage portfolio for 
every occasion, including plant-based 
beverages, fruit-based beverages, 
and dairy products to satisfy 
consumer needs.
28%
of our volume is 
composed of low- or no-
calorie beverages.

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COMMITMENT TO RESPONSIBLE MARKETING, INFORMED CHOICES, AND QUALITY
Building Trust: Responsible Marketing at the Heart of 
Coca-Cola FEMSA
At Coca-Cola FEMSA, we integrate The Coca-Cola Com-
pany’s Responsible Marketing Policy into our operations 
by embedding responsible marketing principles into 
our internal processes, ensuring alignment across all 
communication channels, and training teams to uphold 
ethical advertising standards.
Guided by principles of transparency, fact-based commu-
nication, and ethical practices, we strive to foster trust 
and address the evolving needs of consumers in every in-
teraction with our products. By providing clear nutritional 
information, adhering to rigorous marketing standards, 
and upholding the highest quality benchmarks, Coca-Co-
la FEMSA not only aligns with global best practices but 
also reinforces its dedication to delivering products that 
can be part of healthier lifestyles and informed deci-
sion-making.
As a consumer-centric company, we view responsible 
marketing as a fundamental pillar of our sustainable 
growth strategy, focusing on three key approaches:
 For more information see The Coca-Cola Company’s 
Responsible Marketing Policy.
Empowering Choices: Transparency in Nutritional 
Information
Coca-Cola FEMSA prioritizes empowering consumers to 
make informed decisions about their beverage choices. 
By offering clear and fact-based nutritional information, 
Coca-Cola FEMSA enables consumers to select 
beverages that align with their dietary preferences and 
needs, fostering trust and accountability in its consumer 
relationships.
This commitment includes making key nutritional 
information readily available and clearly visible on labels 
across our bottles and cans. 
Nutritional data is available not just on product labels 
but also on The Coca-Cola Company’s country-specific 
websites, ensuring accessibility for an increasingly 
technology-oriented consumer base. Furthermore, 
aligning with global standards and local legislation, 
Coca‑Cola FEMSA fosters the adoption of best practices 
such as front-of-pack labeling supported on science-
based market-specific nutrient profiles, ensuring 
regulatory compliance in the countries where we operate. 
For instance, regulatory changes across our markets led 
to the adoption of labeling models in Uruguay (2018), 
Mexico (2020), Brazil (2020), Colombia (2021), and 
Argentina (2022). These changes show the company’s 
strict adherence to the rule of law and commitment with 
transparency to our consumers.
As a signatory of the UN Global 
Compact, Coca‑Cola FEMSA 
is committed to advancing 
the Sustainable Development 
Goals, recognizing the critical 
role of health and well-being in 
sustainable growth.
INFORMED 
DECISIONS
RESPONSIBLE 
MARKETING
HIGHEST 
QUALITY

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Responsible Marketing
At Coca-Cola FEMSA, responsible marketing is 
a fundamental commitment that guides how 
we communicate with consumers across all 
touchpoints. We actively participate in local co-
alitions to refine our marketing principles. This 
includes strengthening policies aligning with 
industry-wide responsible marketing practices 
across all media formats, packaging, and points 
of sale, ensuring they evolve alongside digital 
and social media trends.
Beyond advertising, our commitment extends 
to all consumer interactions, including cam-
paigns and point-of-sale executions, where we 
prioritize transparency, fact-based communi-
cation, and compliance with local and global 
regulations. These principles also reinforce our 
efforts to promote responsible consumption for 
products containing alcohol in specific markets.
As a member of the Coca-Cola System and 
respecting the role of parents and caregivers 
in children's lives, Coca-Cola FEMSA strictly 
refrains from marketing products to children 
under 13 years old, including in digital plat-
forms and school environments. In primary 
schools, Coca-Cola FEMSA follows strict guide-
lines to ensure that only beverages aligned 
with responsible consumption principles are 
available. We offer water (still, sparkling, plain, 
and flavored), 100% fruit and vegetable juices, 
dairy drinks (low- or no-fat, plain or flavored), 
and plant-based beverages that meet nutri-
tional criteria. These standards include portion 
limits of 250 ml for juice, dairy, and plant-based 
drinks, no added trans fats, and restricted sugar 
content in specific categories. For secondary 
schools, we collaborate with school authorities 
to provide a balanced selection of beverages, 
including water, juice, and other drinks in both 
regular and low- or no-calorie versions. In 
shared spaces where primary and secondary 
students coexist, our approach is determined in 
consultation with school officials to align with 
the majority of the student population. 
In Mexico we comply with the Code for the 
Self-Regulation of Advertising for Food and 
Non-Alcoholic Beverages Directed at Children 
(Código PABI). Additionally, where local regula-
tions or industry commitments define a differ-
ent age threshold for children, we fully comply 
with those requirements.
 For more information see the Global School 
Beverage Policy, Responsible Digital Media 
Principles, and Hateful Activity Policy.
Delivering Excellence: Quality and Food Safety 
Governance and Stewardship 
At Coca-Cola FEMSA, excellence in technical gov-
ernance is fundamental to delivering the highest 
quality products to our consumers. Our commit-
ment to food safety and quality is built upon the 
Coca-Cola Operating Requirements (KORE) 3.0, 
a comprehensive governance framework estab-
lished by The Coca-Cola Company. This frame-
work sets the policies, standards, and guidelines 
that govern manufacturing, distribution, and 
commercial processes, ensuring consistency, 
compliance, and continuous improvement across 
our operations.
KORE provides manufacturing requirements and 
guidelines that support the necessary resources 
to meet our food safety objectives while enhanc-
ing operational excellence. It offers direction for 
identifying, assessing, and mitigating quality and 
food safety risks throughout all stages of pro-
duction. In addition, its principles extend beyond 
our own operations to co-packers and suppliers, 
helping uphold a unified, high-performance qual-
ity system across our value chain. This com-
prehensive approach allows us to deliver safe, 
high-quality beverages that meet and exceed 
consumer expectations, reinforcing our leader-
ship in the global beverage industry.

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KORE 3.0 consists of 92 requirements, structured 
into three key categories:
1.	Pre-requisites: Core elements integrated into our 
Management System, ensuring foundational quali-
ty and operational standards.
2.	Quality and Food Safety: Best practices and con-
trols to protect product integrity, minimize risks, 
and ensure compliance with global standards.
3.	Safety and Environment: Guidelines that promote a 
safe working environment while reinforcing Co-
ca-Cola FEMSA’s sustainability commitments.
Through this end-to-end approach, KORE 3.0 serves 
as the backbone of our quality strategy, enabling us to:
•	 Safeguard our brands by maintaining the highest 
quality standards.
•	 Accelerate innovation through structured process-
es that enhance efficiency and product excellence.
•	 Ensure product quality and safety through strin-
gent controls, frequent monitoring, and risk man-
agement.
•	 Protect consumers and employees by maintaining 
rigorous operational and safety protocols.
•	 Promote sustainability by integrating best prac-
tices that optimize resources and reduce environ-
mental impact.
Driving Continuous Improvement in Food Quality
At Coca-Cola FEMSA, continuous improvement is the 
foundation of our quality strategy.
Our monitoring and control program is embedded in 
our quality plan, integrating audits, process enhance-
ments, and new technologies to drive operational 
excellence. Through internal Quality, Safety and 
Environment (QSE) audits, we assess the efficiency 
and effectiveness of our quality systems, reducing 
maintenance costs and optimizing decision-making 
for both internal and external compliance. We also 
foster a culture of innovation through quality commu-
nities, where teams collaborate to share best practic-
es, test new technologies, and refine packaging and 
product formulations. Through these communities, 
we continuously exchange insights to drive ongoing 
improvement in process management, going beyond 
corrective actions.
Our New Products, Packaging, Processes, and Tech-
nologies Community plays a key role in ensuring that 
innovations meet rigorous safety and quality stan-
dards through established management routines. 
Additionally, our Quality Assurance Audit enhances 
risk management, change control, and employee 
technical training, ensuring that all process modifi-
cations and new equipment comply with regulatory 
requirements.
World-Class Quality and Food Safety Standards
Coca-Cola FEMSA’s operations and production pro-
cesses are rooted in the highest quality standards. 
The company adheres to ISO 9001 principles, main-
taining a robust quality management system that 
consistently ensures products meet both regulatory 
requirements and consumer expectations. We oper-
ate state-of-the-art bottling facilities that uphold the 
FSSC 22000 standard and continuously pursue the 
certification process for all locations, ensuring the fin-
est quality products for our consumers. Furthermore, 
our ingredients comply with local regulations across 
our geographies, as well as standards set by agencies 
such as the Codex Alimentarius Commission (CODEX) 
and the Food and Drug Administration (FDA).
Ensuring Quality from Source to Shelf
At Coca-Cola FEMSA, quality begins with our suppli-
ers. Every supplier of materials and services must 
meet strict approval standards—including ISO 9001, 
FSSC 22000, or equivalent certifications—and under-
go regular audits to ensure compliance.
Critical suppliers are required to align with both 
Coca-Cola FEMSA's and The Coca-Cola Company's 
Supplier Guiding Principles, demonstrating their com-
mitment to upholding the highest operational stan-
dards. Critical suppliers are identified as Tier 1 or Tier 
2 suppliers that are essential to our operations. This 
group includes suppliers of ingredients, packaging 
materials that come into contact with our products, 
suppliers of our suppliers with a significant spend, as 
well as those operating in geographies or countries 
considered vulnerable to human rights risks.

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To strengthen oversight, we established the 
Supplier Management Community, which stan-
dardizes procurement processes, evaluates sup-
plier performance, and foster innovation through 
our suppliers to keep continuous improvement. 
Through Reporting Factory, our proprietary plat-
form, we monitor key performance indicators 
for material conformity, providing feedback and 
recognition to suppliers who meet our rigorous 
standards. By maintaining a structured and 
transparent evaluation system, we ensure that 
every ingredient and material in our production 
process upholds the highest levels of safety, 
consistency, and excellence.
Real-Time Monitoring and Automation for 
Uncompromising Quality
By leveraging SAP Manufacturing Integration 
and Intelligence, along with technological and 
digital platforms for real-time data genera-
tion—such as Statistical Process Control and 
predictive models for sensory and microbiologi-
cal analysis—we continuously track and analyze 
data to identify trends, reduce variability, and 
implement immediate corrective actions. By 
using technological platforms to standardize 
cross-functional processes across the compa-
ny—including quality audits, incident analysis, 
risk management, and corrective and preventive 
actions—we are able to strengthen operational 
consistency, ensure faster response times, and 
drive continuous improvement.
Additionally, our Parametric Release initiative 
utilizes automated online monitoring to enhance 
precision, minimize sampling frequency, and 
maintain product integrity. This innovation is 
embedded within a tool called the Digital Ma-
turity Matrix, which leverages new digital tools 
and automated processes to drive operational 
excellence. These innovations enable proactive 
risk management, traceability, and continuous 
quality improvement, reinforcing our commit-
ment to excellence in every bottle we produce.
Optimizing Quality Performance with Data-
Driven Insights
Through Reporting Factory, our proprietary 
platform, we track and analyze key insights to 
optimize quality performance. Our Indicator 
Management Model enables us to measure food 
safety, product integrity, and system efficiency, 
driving continuous improvement and proactive 
risk management. By standardizing several of 
these indicators at The Coca-Cola Company 
level, we benchmark against other bottlers in 
the Coca-Cola System, ensuring our operations 
meet and exceed global quality standards.
Listening to Our Consumers, Elevating Quality
At Coca-Cola FEMSA, feedback is essential to 
maintaining the highest quality standards. We 
place customers and consumers at the center 
of our organization and foster two-way commu-
nication to exceed expectations. Through our 
Information and Service Center, we actively en-
gage with customers and consumers, gathering 
insights on product quality, service experience, 
and market performance. This enables us to 
respond promptly, address concerns efficiently, 
and work toward reducing incidents to ensure 
satisfaction. As part of this follow-up, we gener-
ate reports with relevant information that help 
define action plans to address opportunities for 
improvement in our manufacturing processes. 
We ensure accessibility through multiple chan-
nels, including our hotline, digital platforms, and 
promotional touchpoints, reinforcing our com-
mitment to transparency and consumer trust.
Strengthening Scientific Partnerships
Through the Latin American Alliance of Food and 
Beverage Associations (ALAIAB), we signed a 
Memorandum of Understanding with the Latin 
American and Caribbean Association of Food 
Science and Technology (ALAACTA), the region’s 
leading scientific body in food safety and tech-
nology. We remain open to expanding collabo-
rations with other scientific organizations and 
health advocates to further support responsible 
nutrition and consumer education.

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SUSTAINABLE SOURCING
At Coca-Cola FEMSA, we view our suppliers as essential 
partners in building a sustainable future. We strive to go 
beyond traditional supplier relationships, fostering collabo-
ration that drives progress in our sustainability journey. 
A Robust Approach to Empowering Our Suppliers on Their 
Sustainability Journey
We are committed to maintaining a resilient supply chain, 
essential for ensuring the reliable delivery of our products 
to customers. This dedication includes close collaboration 
with our suppliers to advance shared sustainability priorities. 
Through a framework built on screening, assessment, and 
development, we encourage our suppliers to commit to sus-
tainable standards, evaluate their progress, and continuously 
improve their efforts. 
Our vision is to empower suppliers to align with our sustain-
ability goals, not just as a requirement but as an opportu-
nity to innovate, grow, and create lasting impact together. 
By helping them embrace sustainable practices, we also 
strengthen our ability to tackle pressing environmental and 
social issues while enhancing the resilience of our shared 
value chain. To ensure the effective implementation of our 
sustainable sourcing program, our executive management 
team reviews its progress, reinforcing our commitment to 
responsible procurement.
Critical 
suppliers: 
Direct
Critical 
suppliers: 
Indirect
Agricultural 
suppliers
Other 
suppliers
1.	 Two-Step Screening
The Coca-Cola Company’s 
Supplier Guiding Principles 
(SGP) and Coca-Cola 
FEMSA’s Supplier Guiding 
Principles (SGP) each 
encompass environmental, 
social, governance, and 
business-related criteria.
•	 Written commitment to comply 
with The Coca-Cola Company’s 
SGP.



•	 The Coca-Cola Company 
conducts third-party audits to 
ensure compliance with its SGP.



•	 Written commitment to comply 
with Coca-Cola FEMSA’s SGP.



•	 Coca-Cola FEMSA evaluates 
compliance with its SGP via the 
EcoVadis1 evaluation tool. Non-
compliance prompts on-site 
audit.



2.	 Assessment
•	 EcoVadis Sustainability 
Improvement Plan1.



3.	 Development
•	 EcoVadis Sustainability 
Improvement Plan Follow-up1.



•	 Training opportunities.



1.	More than 50% of our total annual procurement spend was assessed through the EcoVadis sustainability methodology in 2024.
2024 marked a milestone year 
for our sustainable sourcing 
program, with considerable 
progress in supplier 
collaboration and alignment 
with our sustainability goals.

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SCREENING OUR SUPPLIERS: A FOUNDATION FOR RESPONSIBLE SOURCING
Commitment to Coca-Cola FEMSA’s Supplier 
Guiding Principles
We establish clear minimum sustainability 
standards for our suppliers through  Coca-Cola 
FEMSA’s Supplier Guiding Principles (SGP) and 
 Code of Ethics, ensuring alignment with our 
commitment to responsible business practices. 
By adhering, our suppliers play a vital role in 
supporting our sustainability goals and contributing 
to a positive impact in our geographies.
Utilizing a standardized online process implement-
ed across all our operations, we verify that suppliers 
formally accept these guidelines and commit to 
integrating them into every aspect of their pro-
duction activities. This commitment serves as the 
foundation of our partnerships. New suppliers must 
commit to these guidelines as a prerequisite for 
participating in our supply chain, with the regis-
tration process also including anti-corruption and 
money laundering evaluations to verify regulatory 
compliance.
More than 10,000 suppliers signed Coca-Cola 
FEMSA’s SGP in 2024 through our online platform. 
We aim to continue increasing this figure in the 
short term, fostering stronger partnerships based 
on shared values.
Evaluating Compliance with Coca-Cola FEMSA’s 
Supplier Guiding Principles
In 2024 we began evaluating supplier compliance 
with Coca-Cola FEMSA’s SGP using the EcoVadis 
platform. EcoVadis is a globally recognized platform 
that evaluates sustainability performance through a 
rigorous, evidence-based evaluation system.
If no critical findings emerge during the evaluation, 
suppliers are required to implement an Improve-
ment Plan based on identified areas of opportunity. 
Suppliers found non-compliant with the Guiding 
Principles or facing critical findings must undergo 
an on-site audit performed by an accredited third 
party. Each case is reviewed to determine whether 
the supplier should be deregistered or subjected 
to partial or permanent restrictions. If a supplier is 
classified as high risk after two or more evaluations, 
an additional on-site audit is required, followed by a 
reassessment to determine potential deregistration.
This process is designed to uphold the highest stan-
dards, incorporating comprehensive environmental, 
social, governance, and business-relevant criteria. 
For significant suppliers, our screening process 
considers country-specific, sector-specific, and 
commodity-specific risks. This approach helps align 
our supply chain with our values, mitigates potential 
risks, and supports sustainable, responsible sourc-
ing practices across our operations.
Coca-Cola FEMSA’s Supplier Guiding Principles outline eight key priorities that 
every supplier must uphold:
Principles
Key topics
Human Rights
Respect for human dignity, no to discrimination
Fundamental 
principles and rights 
at work 
No to forced or child labor, freedom of association and 
trade-union freedom, labor relations, safety and health 
at work, human capital development and well-being, 
Whistleblowing systems
Environment
Environmental impact and compliance
Commitment to the 
community
Community development
Information 
management and 
security
Privileged and confidential information
Intellectual property
Intellectual property, personal data, information security
Third-party 
relationships
Competition, government and authorities
Culture of lawfulness
Regulatory compliance, tax compliance, anti-corruption, 
anti-money laundering, conflict of interest, gifts, 
hospitalities and/or entertainment, information update, 
corrective measures
10,000+ suppliers 
signed their commitment 
to Coca-Cola FEMSA’s 
Supplier Guiding 
Principles in 2024.
Coca-Cola FEMSA’s 
Supplier Guiding 
Principles are 
incorporated into every 
contractual agreement 
with direct suppliers.

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Commitment to The Coca-Cola Company’s 
Supplier Guiding Principles
Critical suppliers are required to adhere to 
The Coca-Cola Company's Supplier Guiding 
Principles (SGP). By aligning with both 
Coca‑Cola FEMSA's and The Coca-Cola 
Company's Supplier Guiding Principles, 
our critical suppliers demonstrate their 
commitment to upholding the highest ethical 
and operational standards, reinforcing the 
resilience of our shared value chain.
Critical suppliers are identified as Tier 1 or 
Tier 2 suppliers that are essential to our 
operations. This group includes suppliers of 
ingredients, packaging materials that come 
into contact with our products, suppliers of 
our suppliers with a significant spend, as 
well as those operating in geographies or 
countries considered vulnerable to human 
rights risks. 
The Coca-Cola Company's SGP are part 
of contractual agreements between 
The Coca‑Cola Company and direct 
authorized suppliers, who are responsible for 
implementing appropriate internal business 
processes to fulfill the expectations outlined 
in the SPG. The Coca‑Cola Company closely 
monitors the implementation of its Supplier 
Guiding Principles by utilizing independent 
third parties to evaluate supplier sites and 
reserves the right to terminate agreements 
with any supplier that fails to demonstrate 
compliance.
Bonsucro is a global sustainability 
platform that promotes responsible 
sugarcane production, processing, 
and trade through stringent 
standards and certification, 
ensuring compliance with 
environmental, human rights, and 
biodiversity criteria. Learn more at 
www.bonsucro.com
The Coca-Cola 
Company’s SGP 
sets expectations 
for critical suppliers 
across 12 key 
principles:
Demonstration 
of Compliance
Freedom of 
Association and 
Collective Bargaining
Abuse of Labor
Forced Labor
Child Labor
Laws and 
Regulations
Discrimination
Wages and 
Benefits 
Work Hours & 
Overtime
Health & Safety
Environment
Business Integrity
10
5
1
2
3
4
12
11
9
8
7
6
In 2024, The Coca-Cola Company 
conducted 106 evaluations of strategic 
suppliers in our system.
Certified Sustainable Sugar Sourcing
As of 2024, 72% of our sugar pro-
curement by volume comes from Bon-
sucro-certified suppliers, reinforcing our 
commitment to responsible sourcing. 
Additionally, 61% of our agricultural 
suppliers—covering sugar and high-fruc-
tose corn syrup—hold certifications such 
as Bonsucro, VIVE, or SRA, representing 
61% of the total volume of these agricul-
tural inputs. This figures highlights our 
strategic commitment to sourcing a sig-
nificant share of our primary agricultural 
inputs in an environmentally and socially 
responsible manner.
Bonsucro is the leading global certifica-
tion body that sets rigorous standards for 
sustainable sugarcane production and 
processing, driving positive change in the 
industry by promoting sustainable pro-
duction and responsible practices across 
the value chain. Focused on holistic 
environmental and social impact, Bon-
sucro helps protect soil health, ensuring 
long-term agricultural productivity while 
increasing efficiency in sugarcane pro-
duction and processing. By encouraging 
practices that decrease water and energy 
use, reduce waste, and mitigate envi-
ronmental pollution, Bonsucro supports 
producers in minimizing their ecological 
footprint. Furthermore, the standard 
emphasizes creating a safe working 
environment by safeguarding workers' 
rights, fostering fair labor conditions, and 
prioritizing workplace safety.
Principles for Sustainable Agriculture
Building upon our commitment to sustain-
able agricultural sourcing, we align our 
practices with  The Coca-Cola Compa-
ny's Principles for Sustainable Agriculture 
(PSA). These principles emphasize the 
importance of protecting the environment 
and ecosystems, upholding human and 
workplace rights. By adhering to the PSA, 
we work collaboratively with our suppliers 
to protect soil health and reduce environ-
mental pollution. This approach not only 
supports the long-term productivity of our 
agricultural inputs but also contributes to 
the well-being of the communities.

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ASSESSING SUPPLIERS’ SUSTAINABILITY PERFORMANCE
Supplier Sustainability Improvement 
Plans
At Coca-Cola FEMSA, we are committed 
to supporting our suppliers in achieving 
success on their sustainability journey 
by providing valuable insights into their 
sustainability performance.
Through the EcoVadis standardized 
assessment methodology, we evaluate 
suppliers across key areas, including en-
vironmental practices, labor and human 
rights, ethics, and sustainable procure-
ment. Evaluated suppliers receive a 
comprehensive diagnosis and corrective 
action plan, highlighting their strengths 
and areas for improvement. This tailored 
Improvement Plan helps them align 
more closely with global standards and 
Coca-Cola FEMSA’s Supplier Guiding 
Principles while equipping them with the 
tools to drive meaningful improvements 
in their sustainability journey.
We conduct annual sustainability fol-
low-ups to closely monitor supplier prog-
ress on their sustainability Improvement 
Plan. If a supplier fails to demonstrate 
meaningful progress, we reserve the right 
to explore alternative sourcing options to 
maintain alignment with our sustainability 
objectives and standards.
In 2024, we achieved a significant mile-
stone in our supplier assessment program, 
evaluating 55% of our total annual pro-
curement spend—a substantial increase 
from 20% in 2023. By expanding the 
scope of our assessment, we are fostering 
stronger alignment with our sustainability 
goals and emphasizing the importance of 
shared accountability. Going forward, we 
aim to further increase the percentage of 
procurement spend assessed through the 
EcoVadis methodology.
Supplier Strategic Engagement
In 2024, we conducted 60 one-on-one 
sessions with our highest-spending 
suppliers across key categories, includ-
ing machinery, IT, professional services, 
cold equipment, shipping, fleet, and fleet 
consumables. These sessions provided 
us with valuable insights into the sus-
tainability initiatives these suppliers are 
implementing within their industries. Ad-
ditionally, we benchmarked them based 
on their sustainability maturity. Building 
on this benchmark, we will continue to 
encourage and support their progress, 
ensuring that their sustainability advance-
ments align with the level of investment 
we allocate to them.
EcoVadis
55%
of our total annual 
procurement spend was 
assessed through the 
EcoVadis sustainability 
methodology in 2024. 
is a globally recognized 
sustainability assessment 
platform that evaluates 
companies on environmental, 
social, and ethical 
performance. Learn more at 
www.ecovadis.com.
Strengthening Supplier Capabilities
To support our suppliers in advancing their sustainability journeys, 
we promote the use of resources like the EcoVadis Academy. This 
platform offers practical guidance, training, and tools to help suppli-
ers address areas for improvement identified in their assessments. By 
leveraging such resources, suppliers can deepen their understanding 
of best practices, strengthen their sustainability programs, and align 
more effectively with Coca-Cola FEMSA’s sustainability objectives.
Sustainability Training for Buyers
At Coca-Cola FEMSA, we equip our procurement teams with the 
knowledge and tools to align purchasing practices with our sus-
tainability goals. Through comprehensive training, buyers learn to 
integrate environmental, social, and governance principles into their 
decision-making. This training covers key areas such as:
•	 Supplier sustainability evaluation: Buyers are trained to assess 
supplier performance using platforms like EcoVadis, enabling 
them to select and collaborate with partners who adhere to high 
sustainability standards.
•	 Decarbonization goals: Buyers play a vital role in advancing our 
emission reduction targets by understanding the environmental 
impact of sourcing decisions and working closely with suppliers 
to adopt low-carbon practices.
•	 Local buying practices: Our training emphasizes the importance 
of prioritizing local suppliers, reinforcing our commitment to sup-
porting local economies while ensuring alignment with environ-
mental, social, and governance principles.
Furthermore, purchasing practices are continuously reviewed to en-
sure supplier compliance with Coca-Cola FEMSA's SGP and to avoid 
conflicts with environmental, social, and governance requirements. 
This process aligns procurement decisions with our sustainability 
commitments and fosters collaboration with suppliers who meet the 
highest standards.

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LAYING THE GROUNDWORK FOR SCOPE 3 REDUCTION
Assessing Our Scope 3 Emissions: 
Identifying Key Contributors
A significant portion of our Scope 3 
emissions comes from sourcing ingredients 
and packaging, making collaboration with 
these suppliers essential to reducing our 
overall carbon footprint. By engaging closely 
with them, we can extend our sustainability 
efforts beyond our direct operations, driving 
collective action towards environmental 
responsibility.
In 2024, we conducted a comprehensive 
deep-dive assessment to better understand 
our Scope 3 emissions footprint, focusing 
on identifying the key contributors among 
our suppliers from key categories including 
packaging and ingredients. Through this 
analysis, we determined that 80% of our 
Scope 3 emissions come from 25 suppliers. 
With this insight, we are now strategically 
positioned to engage directly with them, 
prioritizing collaborative efforts to drive 
meaningful emission reductions.
As a first step, we launched industry-tai-
lored questionnaires to these suppliers to 
evaluate their readiness and capabilities in 
understanding and addressing their carbon 
footprint. The insights gained from this 
process have provided a strong foundation 
for collaboration, allowing us to identify 
specific areas where we can support them.
Support to Action: Reducing Emissions 
and Transitioning to Green Energy
Through training opportunities and resourc-
es, we aim to empower our suppliers to 
deeply analyze their own carbon footprint 
and uncover actionable opportunities to 
drive emissions reductions. To this end, 
we are collaborating with The Coca-Cola 
System to offer training to our key 25 Scope 
3 suppliers.
For instance, the Supplier Leadership on Cli-
mate Transition (S-LOCT) program is a cor-
nerstone of this initiative, offering an online 
collaborative learning platform designed to 
support suppliers on their journey toward 
net-zero carbon emissions. Conducted in 
partnership with The Coca-Cola System, 
this 18-month program enables suppliers 
to build a solid foundation for reducing 
greenhouse gas emissions across their 
operations. The program comprises five key 
courses: Scope 1 & 2 Footprinting, Scope 
3 Footprinting, Target Setting, Abatement, 
and Disclosure. In 2024, 56% of our key 25 
Scope 3 suppliers participated.
Building on this effort, we extended in-
vitations to a group of our key 25 Scope 
3 suppliers to participate in the REfresh 
program—one of our most exciting climate 
programs to date. The REfresh Alliance is 
a beverage industry renewable electricity 
initiative co-founded by The Coca-Cola 
Company and other industry leaders, with 
several global beverage companies now 
also joining. Run by our partner Enel X, a 
world leader in energy transformation, the 
alliance was established to help our suppli-
ers accelerate their transition to renewable 
electricity by removing barriers, providing 
education, and expanding access to a wider 
range of renewable energy projects. In 
2024, 64% of our key 25 Scope 3 suppliers 
joined the program.

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Establishing Goals: A Critical Step Toward Emission Reduction
As a critical step in our Scope 3 emissions reduction efforts, we actively encour-
age our suppliers to establish climate change targets for reducing their green-
house gas emissions. Among our top 25 Scope 3 suppliers, 56% have already ad-
opted goals, demonstrating significant progress in aligning with global standards 
for emissions reductions. These commitments are pivotal in driving collective 
action toward achieving our ambitious Scope 3 reduction objectives. When sup-
pliers are able to provide us materials or services with cleaner and more efficient 
energy use, or with lower-carbon processes, their efforts contribute towards our 
established scope 3 targets.
LOCAL SOURCING: A COMMITMENT TO COMMUNITY EMPOWERMENT
We believe that local sourcing is a sustainable 
practice in itself, driving positive economic, social, 
and environmental outcomes. 
By prioritizing local suppliers, we reduce the 
carbon footprint associated with long-distance 
transportation while strengthening the economic 
fabric of the communities where we operate. For 
Coca-Cola FEMSA, this approach is a cornerstone 
of our commitment to sustainable development, 
as it aligns our operations with the principles of 
resilience and shared prosperity.
Our procurement teams proactively engage with 
local suppliers to explore collaborative approach-
es that not only drive socioeconomic development 
but also align with our sustainability objectives—
generating a ripple effect of positive impact.
In 2024, 93% of our total procurement spending 
was directed to local suppliers. This achievement 
underscores our dedication to integrating local 
sourcing as a key pillar of our sustainability strate-
gy, creating shared value across our value chain.
56%
64%
have enrolled in 
S-LOCT training to 
reduce emissions.
have enrolled 
in Refresh, 
advancing their 
transition to 
renewable energy.
25 SUPPLIERS
from key categories, including 
packaging and ingredients, constitute 
80% of our Scope 3 emissions.
56%
have announced  
emissions 
reduction targets.
of our total procurement 
spending was directed to 
local suppliers in 2024.
93%

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INTEGRAL EMPLOYEE WELL-BEING
We want our people to grow alongside our com-
pany, advance in their careers, and feel increas-
ingly engaged, valued, and secure in voicing their 
ideas and concerns within our organization.
Driving Our Company’s Growth
At Coca Cola FEMSA, we are committed to 
providing diverse, flexible, collaborative envi-
ronments that promote a growth mindset while 
prioritizing health and safety, psychological 
well-being, and multiplier leadership—enabling 
every individual to find balance and purpose in 
both their personal and professional lives. 
These efforts are supported by our Human Re-
sources Platform, which provides standardized, 
and easily accessible cloud-based processes 
to enhance the employee experience. Through 
advanced digital capabilities, including HR cloud 
services, AI-driven chatbots to resolve employ-
ee inquiries, and other smart technologies, this 
platform enables us to deliver on our Employee 
Development Pillars, placing our people at the 
heart of the organization.
Coca-Cola FEMSA Employee Development Pillars 
SHARED PURPOSE
We empower our employees to 
be protagonists in our business 
transformation and in driving 
meaningful change in our 
communities.
CONTINUOUS LEARNING
CONTINUOUS LEARNING
We create pathways for 
holistic personal and 
professional growth, 
enabling employees to 
reach their full potential.
PEOPLE-CENTERED CULTURE
PEOPLE-CENTERED CULTURE
Our environment is built 
on respect, inclusion, 
and collaboration, 
ensuring that every voice 
is valued and heard.
INTEGRAL WELLNESS
INTEGRAL WELLNESS
Options for physical, 
emotional, and family 
well-being are available, 
supporting a balanced and 
healthy life in all aspects.
POSITIVE WORK ENVIRONMENTS
POSITIVE WORK ENVIRONMENTS
Our workplaces are flexible, 
collaborative, innovative, 
and trusting, fostering 
productivity and creativity 
among team members.
Top Employers: A Testament to Our 
Commitment
In 2024, Coca-Cola FEMSA’s operations in 
Mexico and Colombia earned the Top Employ-
ers certification for 2025, recognizing our com-
mitment to an outstanding work environment 
and best-in-class HR practices. This distinction 
highlights our efforts in talent strategy, learn-
ing and development, diversity and inclusion, 
and career growth, reinforcing our position 
as an employer of choice in Latin America. To 
learn more about this certification, visit 
 www.top-employers.com.
We empower our people to reach their full 
potential through tailored programs and 
opportunities that foster a culture of trust and 
innovation.

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OUR WORKFORCE
93,664 
EMPLOYEES
BY GENDER
BY AGE GROUP
BY COUNTRY
BY CONTRIBUTION LEVEL
Male
83.7%
Female
16.3%
<30
33.3%
30-39
36.7%
40-49
21.1%
50-59
8.1%
>60
0.8%
BY NATIONALITY
MEXICO
BRAZIL
COLOMBIA
GUATEMALA
ARGENTINA
COSTA RICA
PANAMA
NICARAGUA
URUGUAY
0.7%
1.0%
1.5%
1.6%
2.6%
3.7%
3.8%
28.9%
56.4%
MEXICO
BRAZIL
COLOMBIA
GUATEMALA
ARGENTINA
COSTA RICA
PANAMA
NICARAGUA
URUGUAY
VENEZUELA
OTHER
56.1%
40.3%
28.4%
43.8%
3.9%
5.3%
3.6%
2.5%
2.6%
2.6%
1.5%
2.1%
1.4%
0.6%
1%
0.6%
0.7%
0.8%
0.5%
0.6%
0.3%
0.8%
By nationality   
 Male       Female       Number of employees
	 Nationality in 
	
management positions
71%
29%
68%
32%
68%
32%
77%
23%
94%
6%
STRATEGIC 
LEADERS (SENIOR 
MANAGEMENT)
136
1,015
4,266
48,118
40,129
TACTICAL 
LEADERS (MIDDLE 
MANAGEMENT)
PEOPLE LEADERS 
(JUNIOR 
MANAGEMENT)
INDIVIDUAL 
CONTRIBUTORS
OPERATIONAL 
CONTRIBUTORS

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EMPLOYEE WELL-BEING
A Legacy of Well-being
Our comprehensive Employee Well-being Model aligns with our holistic approach to enhancing our 
people’s quality of life. Structured around five bio-psychosocial dimensions, the model fosters a 
culture of well-being rooted in prevention and self-care, strengthening employee engagement and 
a sense of belonging to create a healthier, more fulfilling work environment.
Evolving Our Well-being Strategy Through Continuous 
Feedback
We use feedback from our employee engagement sur-
vey to refine and expand our well-being offerings. Our 
engagement survey includes questions covering aspects 
such as purpose, satisfaction, well-being, and questions 
aimed at measuring positive and negative feelings. In 
the most recent survey we achieved a 93% participation 
and 89% engagement levels, highlighting five key areas: 
quality and customer orientation, clear and promising 
path, sustainability, ethics, and psychological safety. 
Throughout the year, we analyze results by country and 
department, developing targeted action plans to address 
gaps. Our goal is to sustain high engagement levels while 
continuously improving identified areas, ensuring we 
meet evolving needs and extend well-being initiatives 
across more regions, functions, and levels.
Well-being in Action
We monitor absenteeism rates in our workforce as a 
key indicator of our employees’ well-being. In 2024, we 
saw a 31% improvement in our Lost Days Due to Gen-
eral Illness Index compared to pre-COVID data from 
20191. This progress was driven by targeted initiatives 
and preventive care programs, including comprehensive 
well-being activities, health initiatives, disease preven-
tion strategies, and epidemiologic surveillance systems.
1.	 2019 is the most comparable year, as absenteeism from 2020 to 2023 was primarily influenced by COVID-19 and the transition back to normal operations.
Healthy
Body
Psychological
Well-being
Social
Connections
Financial
Well-being
Professional
Life
Social Connections: We facilitate 
the development of meaningful 
interpersonal relationships that 
promote family and employee 
integration, as well as volunteering 
opportunities to improve the 
community and the environment.
Healthy Body: We promote 
healthy habits that support 
physical fi tness, disease 
prevention, and overall 
well-being.
Psychological Well-being: 
We foster the psychological 
well-being of employees so 
that they can experience a 
satisfying and purposeful life.
Financial Well-being: We 
promote fi nancial education to 
generate a culture of savings 
that protects and builds 
personal and family assets.
Professional Life: We promote 
commitment and excellence at 
work within a positive, inclusive, 
constructive, healthy and safe 
environment.
Coca-Cola FEMSA Employee Well-being Model
GENERAL ILLNESS INDEX 
Lost days per 100 employees
452
534
595
543
343
372
2021
2020
2019
2022
2024
2023

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Healthy Body: Occupational Health and Well-being 
Management System
Our Occupational Health and Well-being Management 
System is designed to enhance work-life quality across 
all our work centers and business units. This system 
integrates sports tournaments, health challenges, and 
well-being programs tailored to local regulations, risks, 
and operational needs. Furthermore, we offer medical 
services and tests to our employees. Our Corporate Oc-
cupational Health team continuously updates our Global 
Safety and Occupational Health Policy and Human Rights 
Policy, with approvals from the Labor and Social Devel-
opment Director and the Human Resources Director. To 
ensure effective implementation, our internal audit team 
regularly evaluates compliance and impact. Through this 
approach, we foster a healthier, safer, and more support-
ive work environment for all employees.
Psychological Well-Being: We Offer Employees Our 
Support When They Need It The Most
Our Employee Support Program provides emotional 
support to our employees and their families, helping them 
navigate stress, anxiety, depression, and other mental 
health challenges. This initiative is designed to mitigate 
psychosocial risk factors both inside and outside the work-
place, as well as to implement mental health awareness 
campaigns connected to actions aimed at reducing stigma.
As part of this commitment, 75% of our employees and 
their families have access to professional psychological 
support, a figure we plan to continue expanding. Further-
more, in 2024 more than 18,000 employees underwent 
psychological evaluations to assess their well-being, 
identify potential areas for support, and enhance their 
overall mental resilience. Furthermore, more than 300 
leaders in our Mexican operation received training to 
recognize key indicators of severe emotional distress and 
provide support to affected employees.
Professional Life: Flexibility at Work
Recognizing that work flexibility is highly important to 
many of our employees, we continuously seek benefits 
such as flexible hours, home office options where the 
role allows, lactation rooms, and parental leave schemes 
that align with our employees' needs while complying 
with each country's regulations. While flexibility applies 
to a portion of our workforce, these programs play a key 
role in enhancing workplace environments for our ad-
ministrative staff, improving productivity, well-being, and 
strengthening our diversity, equity, and inclusion efforts.
Financial Well-being: Compensation and Benefits
We act in accordance with legal obligations and fully 
respect labor rights, seeking to provide conditions and 
benefits beyond what is established by law in each coun-
try where we operate. To this end, we uphold our em-
ployees’ right to union association. This commitment is 
reflected in our collective agreements, which cover 67% 
of our workforce and are negotiated with union represen-
tatives in accordance with established validation periods 
and notification deadlines. Additionally, we strive to offer 
competitive remuneration for all employees. Studies con-
ducted by international consulting firms confirm that our 
employees receive a comprehensive salary that meets or 
exceeds the market average.
75%
of our employees and 
their families have 
access to professional 
psychological support.
67%
of our workforce is 
covered by collective 
agreements.
100%
of our employees 
return to work after 
parental leave.
99%
of women and 100% 
of men continue 
working at Coca-Cola 
FEMSA 12 months 
after parental leave.

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Coca-Cola FEMSA’s Volunteers program champions four different causes
Community 
Development
Environment
Health
Education
We unite in collective 
action, working 
together to find 
solutions to common 
challenges. We aim 
to take part in the 
development of 
stronger and more 
thriving communities.
We are focused 
on environmental 
stewardship, 
especially on issues 
such as water, energy, 
carbon emissions, 
and reforestation, 
while also addressing 
the challenges posed 
by natural disasters.
We undertake 
activities that promote 
healthy physical 
and biopsychosocial 
lifestyles, as well as 
initiatives related to 
humanitarian aid.
Our activities aim to 
improve educational 
levels and promote 
cultural, creative, 
and technological 
development, while 
upholding respect for 
fundamental human 
rights.
Social Connections: Empowering 
our Workforce Through Meaningful 
Volunteer Initiatives
Our company’s commitment to well-be-
ing extends to helping employees lead 
meaningful lives. We continuously invest 
in providing our people and their families 
with opportunities to participate in volun-
teer initiatives, allowing them to make a 
significant environmental and social im-
pact beyond their everyday job functions. 
The Coca-Cola FEMSA Volunteers pro-
gram champions initiatives that positively 
influence the quality of life and well-being 
of the communities in which we operate, 
simultaneously strengthening our bonds 
with these communities and enhancing 
our corporate position and reputation.
Our volunteer program during 2024:
1,501
volunteer 
initiatives
volunteers, including 
employees and their 
families
169,244
invested
US$665,361
hours
349,874

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CAREER DEVELOPMENT AT COCA-COLA FEMSA
Developing A Robust Pipeline of Talent
Recognizing the wealth of talent across our 
company, we constantly reinvent ourselves and 
mobilize the entire organization to unleash its 
full potential. In doing so, we effectively attract, 
manage, develop, and inspire our people, thereby 
preparing today's workforce to become tomor-
row's leaders.
Recruiting the Right Talent: To sustain our 
growth, we continuously refine our recruitment 
strategies to attract top talent. In 2024, we 
began piloting AI-driven tools to enhance effi-
ciency in identifying, screening, and selecting 
candidates, ensuring we find the right people 
faster and more effectively to meet our evolving 
business needs.
Early Career Programs: We designed an umbrel-
la of early career programs, including internships, 
scholarships, and our New Leaders program to 
increase talent injection and to prepare future 
generations of talent. Moreover, we also continu-
ously improve our employer brand to attract the 
best talent.
Internal Mobility: We understand that profes-
sional growth is driven by opportunities to gain 
new experiences. To this end, we are committed 
to expanding the availability of internal career 
mobility opportunities across different functions, 
countries, and business units. In 2024, 66 em-
ployees embraced new challenges by assuming 
roles in different locations across our operations
Talent Management Processes: Our talent man-
agement processes play a key role in developing 
our leadership team through comprehensive as-
sessment programs. For example, in 2024, 94% 
of our tactical and strategic leaders participated 
in the annual 9-Box Talent Assessment. This tool 
is crucial for evaluating both the performance and 
potential of our employees, enabling us to identi-
fy top talent for future leadership roles.
Performance Evaluation: At Coca-Cola FEMSA, 
our performance management process aligns 
individual goals with our company’s strategic 
vision. We focus on continuous feedback, self-as-
sessments, and performance reviews to ensure 
ongoing development and success. In 2024, 97% 
of employees participated in this process, helping 
us drive both personal and organizational growth.
Succession Plans: Our robust succession plan-
ning process is designed to effectively manage 
internal talent and identify key profiles within 
Coca-Cola FEMSA, other FEMSA business units, 
and, when necessary, the broader marketplace. 
This approach is crucial to ensure leadership con-
tinuity at all levels.
Driving Culture and Performance Through Open Dialogue
At Coca-Cola FEMSA, communication and performance 
evaluation are fundamental to strengthening our culture. 
Our annual performance evaluation process goes beyond 
assessing business objectives—it also evaluates how they 
are achieved, ensuring alignment with our principles. 
Furthermore, in 2024 we evolved our performance review 
sessions from a one-way assessment to a bidirectional 
feedback model, fostering continuous and open dialogue 
between employees and leaders. This transformation re-
inforces our commitment to psychological safety, creating 
an environment where employees feel valued and em-
powered to share their perspectives. By prioritizing mutual 
feedback, we strengthen trust, enhance development op-
portunities, and build a culture of continuous improvement 
that drives both individual and organizational success.

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COMMITTED TO BEST-IN-CLASS TRAINING
Investing in People: A Path to Sustainable Growth
Developing our company's human capital is essential to our 
future-ready strategy, as it enhances individual competencies 
while driving innovation, productivity, and sustainable growth.
Recognizing that effective career development requires the right 
tools, we tailor our training agenda to align with the specific 
knowledge needs at each contribution level. Our goal is to ex-
pand professional growth opportunities through tailored reskill-
ing programs, helping employees adapt to evolving roles and 
technologies, and upskilling initiatives that prepare them for new 
responsibilities. This approach empowers employees to remain 
competitive in a dynamic environment, fulfill their career aspira-
tions, and take ownership of their professional journeys.
As part of this commitment, we aim to maintain training hours 
at leading standards, ensuring equal access for all employees 
regardless of their contribution level or gender. To support this, 
we offer targeted training formats, customizing content and du-
ration to provide an optimal learning experience through a mix of 
synchronous, asynchronous, digital, and in-person methods. Our 
employees actively evaluate training programs, ensuring con-
tinuous improvement and helping shape engaging, high-impact 
learning experiences that drive greater participation and profes-
sional growth. In 2024, we delivered more than 2 million training 
hours, averaging 25 training hours per female employee and 21 
per male employee.1
Empowering Growth Through Continuous Learning
Continuous learning is a cornerstone of our sustainable growth 
strategy, ensuring our employees have the skills and knowledge 
to excel in an evolving landscape. Our learning strategy offers 
training and development opportunities to employees across op-
erations. With a mix of virtual and on-site programs, participants 
gain practical knowledge and connect with colleagues from 
different countries and teams. Now with a modern look and feel, 
our e-learning platform has also gone mobile, making learning 
more accessible and flexible for employees. In 2024, our em-
ployees completed different courses such as the Commercial, 
Digital, Leadership and Supply Chain Academies. Providing and 
developing the necessary upskilling and reskilling for our collab-
orators, through different and innovative methodologies. These 
Academies provide targeted learning experiences that equip 
employees with the skills and expertise needed to drive innova-
tion, operational excellence, and sustainable growth, ensuring 
alignment with our long-term strategy.
Leadership Academy: Developing Future-Ready Leaders
Our Leadership Academy is a world-class training program 
designed to develop leaders who embody our principles, inspire 
teams, and drive sustainable growth. In 2024, 5% of our full-
time employees participated in the academy, strengthening our 
leadership pipeline across all operations. By equipping leaders 
with essential skills such as decision-making, effective commu-
nication, team management, and conflict resolution, we reinforce 
a people-focused management model that fosters high-perform-
ing teams. Through a standardized training approach, we culti-
vate a consistent, values-driven culture, ensuring that leadership 
at every level is aligned with our company’s vision.
1.	 In 2024, average training hours declined due to factors such as natural disasters that required a shift in focus toward emergency response, heightened operational demands, and shorter, more dynamic training formats introduced to optimize resources and maintain continuous learning.

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Fast-Tracking Leadership Excellence
Our Accelerated Management Talent Development Program is 
a six-month virtual experience designed to strengthen lead-
ership capabilities among managers. Through self-awareness 
and self-management tools, participants refine their leader-
ship style while enhancing their ability to develop and inspire 
teams. The program’s dynamic approach integrates boot-
camps, webinars, live sessions, and case studies, offering a 
hands-on learning experience that brings leadership concepts 
to life. Modules cover psychological safety, transformational 
leadership, and mentoring techniques, equipping managers 
with the skills to foster high-performing teams. In 2024, 25 
managers participated in the program, with 50% advancing 
into new roles, reinforcing its impact on career progression.
Stepping Into the Future: Metaverse Training at Coca-Cola FEMSA
We took a bold step forward with the introduc-
tion of Metaverse-based training, an immersive 
learning experience for employees in operations, 
logistics, pre-sales, and distribution. This ap-
proach allows them to practice real-life scenar-
ios in a virtual environment, strengthening their 
skills and decision-making in a risk-free setting.
As part of this initiative, we developed an exact 
replica of the Jundiaí plant, enabling users to 
learn critical plant and packaging processes 
through a highly realistic virtual experience. Ad-
ditionally, we launched the Manufacturing Acad-
emy and the Commercial Academy, marking 
Coca-Cola FEMSA’s first-ever training programs 
in the virtual world.
Coca-Cola FEMSA is continuously enhancing its 
training programs through new technologies. By 
integrating advanced simulations into our train-
ing strategy, we are improving learning retention, 
engagement, and preparedness, ensuring our 
workforce is equipped to navigate real-world 
challenges with confidence and efficiency.

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SAFETY AND HEALTH COMMITMENT
A Strong Safety Culture: Zero Is Possible
Our guiding safety vision, Zero Is Possible, is based on the belief 
that nothing is more important than the safety and well-being of 
our people. This vision empowers our leaders to embed safety 
as a core company value while recognizing the critical role every 
employee plays in fostering a strong safety culture across our op-
erations. It also aligns with our Value Our People, Foster Psycho-
logical Safety, and Do the Right Thing principles, reinforcing our 
commitment to fostering an environment where every individual 
feels safe, valued, and supported. 
Our Safety 0.0 Strategy focuses on building the essential ca-
pabilities and processes needed to bring this vision to life. It 
is structured around five pillars, supported by 20 key actions 
directly linked to our core activities. These actions are designed 
to elevate and accelerate safety performance while continuously 
strengthening our strategy.
hours dedicated 
to health and 
safety training 
in 2024.
353,664
Coca-Cola FEMSA Safety 0.0 Strategy
CULTURAL AND 
LEADERSHIP 
TRANSFORMATION
Communication 
strategy.
Roles, responsibilities, 
safety accountability, 
and unbreakable rules.
Safety culture plan 
with focus on beliefs 
and behaviors trans-
formation.
Evolve to a congruent 
leadership through 
psychological safety 
and human and orga-
nizational performance 
philosophy
RISK MANAGEMENT, 
PROCESS, AND 
SYSTEMS
Serious injuries and 
fatalities program 
evolution.
Compliance and com-
mitment with stan-
dards reinforcement 
and lifesaving rules.
Be focused on 3rd party 
management, route-
to-market safety, and 
ergonomics.
End-to-End manage-
ment system, oper-
ational models, and 
safety audit model.
CAPABILITY 
AND TALENT 
DEVELOPMENT
Safety expert’s 
development.
Organizational struc-
ture reinforcement.
Quality, Safety, and 
Environment Academy.
Simulators.
INFRASTRUCTURE 
AND TECHNOLOGY; 
PROCESSES 
DIGITALIZATION
Route-to-market 
technology.
Safety machinery lock 
out and tag out for 
maintenance.
Safety digital strategy.
Ensure infrastructure 
in machinery and 
equipment.
PERFORMANCE 
MANAGEMENT 
IMPROVEMENT AND 
INNOVATION
Safety lead indicators 
in operating models.
Bottom-up evolution.
Model of behaviors, 
recognitions, conse-
quences, and best 
practices.
Safety and 
health within the 
Sustainability 
Framework.

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Safety and Health Management System
In 2024, we continued certifying our Safety and 
Health Management System in manufacturing plants 
according to the ISO 45001 standard. To date, 88% 
of our operations have been certified.
Our ISO 45001 standardized Health and Safety Man-
agement System enables us to:
•	 Conduct risk and hazard assessments to identify 
potential harm in the workplace.
•	 Prioritize and integrate action plans with quantified 
targets to mitigate those risks.
•	 Incorporate measures to prepare for and respond 
to emergency situations.
•	 Evaluate progress in reducing or preventing health 
issues and risks against set targets.
•	 Perform internal inspections.
•	 Establish procedures for investigating work-related 
injuries, illnesses, diseases, and incidents.
Safety and Health Internal Performance Audits
We continue to implement internal performance 
audits on our Safety and Health Management System, 
focusing on compliance, safety and strategy-based 
management, and aspects of culture and leadership. 
These audits are complemented by third-party audits 
conducted by FEMSA and The Coca-Cola Company.
Safety and Health Policy
Our Safety and Health Policy serves as the founda-
tion of our Safety and Health Management System, 
setting clear expectations to prevent and mitigate 
risks, injuries, and work-related illnesses while 
promoting the safety, health, and well-being of our 
employees, strategic partners, and the communities 
where we operate.
Centered on fostering a culture of self-care, preven-
tion, continuous improvement, and well-being, the 
Policy ensures safe working conditions, facilities, 
and processes through our Management System. It 
promotes open, proactive, and transparent dialogue 
with employees while integrating risk assessments 
and safety best practices into new projects. Our ap-
proach includes incident management, setting clear 
objectives and performance indicators, and equipping 
employees with the skills needed for safe and healthy 
work practices.
Additionally, the Policy drives strategic initiatives to 
enhance workplace safety, strengthen resilience, and 
continuously improve processes to adapt to evolv-
ing contexts and stakeholder needs. As part of our 
commitment, we extend these safety practices to our 
contractors, requiring compliance with occupation-
al health and safety standards through contractual 
agreements and actively promoting a strong safety 
culture across our operations.
 For more information, please see our Safety and 
Health Policy.
Robust Foundations: 14 Life Saving Rules
In our continued efforts to reduce serious incidents, 
we persistently deploy our 14 Life Saving Rules. To 
ensure their effectiveness, each operating unit in 
manufacturing, warehousing and distribution conducts 
a quarterly review of their action plan's progress. In 
2024, all units completed this self-assessment.
Coca-Cola FEMSA’s 14 Life-Saving Rules:
1.	
Think smart before 
starting.
2.	
See, say, do 
something.
3.	
Proper skills for the 
task.
4.	
Contractor and 
visitor safety.
5.	
Work permit.
6.	
Working at heights.
7.	
Safe equipment.
8.	
Safe work on 
electric systems.
9.	
Confined spaces.
10.	 Work in heat.
11.	 Hazardous 
chemicals.
12.	 Safe zones.
13.	 Forklifts and lift 
trucks.
14.	 Safe driving.

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Focus on Zero Incidents
At Coca-Cola FEMSA, we believe that 
every incident is preventable, and we 
are committed to a zero-incident cul-
ture where safety is a shared respon-
sibility and a fundamental pillar of our 
operations.
In the past two years, we have imple-
mented stricter controls for recording 
incidents, leading to a more accurate 
and comprehensive understanding of 
accident frequencies and an increase 
in the number of registered cases as 
reporting practices have improved. 
This enhanced visibility, while initial-
ly reflecting an increase in recorded 
incident rates, has also empowered us 
to address the root causes of accidents 
more effectively and in alignment with 
our core values. We remain dedicated to 
refining our safety strategies, leveraging 
these insights to return to the positive 
trend of previous years. In 2024, we 
achieved a Lost Time Incident Rate 
(LTIR) of 1.08. 
Regrettably, over the past year, 24 indi-
viduals, either employees of Coca-Cola 
FEMSA, contractors, or community 
members, lost their lives in incidents 
involving our operations or vehicles. 
We extend our deepest condolences to 
the families, and everyone affected by 
these events. While this represents a 
notable reduction in fatal incidents from 
the previous year, we view any fatality 
as unacceptable and remain committed 
to achieving our goal of zero incidents 
due to internal causes.
A Company-Wide Commitment to Safety
In 2024, we embedded safety as a company-wide com-
mitment, extending its scope both horizontally—across 
all functions and business units—and vertically, from our 
senior leadership team to frontline employees, ensuring 
accountability at every level. This shift reinforces safety 
as a core value, embedding it into daily operations and 
decision-making. Strengthening our safety culture has 
required structured safety engagement across the organi-
zation, consistent communication channels, and collabo-
rative efforts between leadership and frontline teams. By 
making safety an integral part of our strategic objectives, 
we aim to foster greater awareness, ownership, and proac-
tive risk management, driving long-term improvements in 
our incident reduction and overall safety performance.
As part of this transformation, safety performance is now 
directly linked to Critical Success Factors in leading roles 
with impact across the company, ensuring that leadership, 
management, and employees at all levels are responsible 
for continuous improvement. Additionally, the variable 
compensation of our senior leadership team includes 
factors related to achieving safety goals, reinforcing our 
commitment to a strong safety culture.
LOST TIME INCIDENT RATE 
Cases per 200,000 worked hours
0.61
0.66
1.77
1.46
1.08
2021
2016
2022
2024
2023

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From Leadership to Frontline: A Unified Safety Agenda
We have implemented structured weekly safety routines across 
our sales, manufacture and distribution operations to strength-
en our safety culture, improve communication, and align safety 
priorities throughout the organization. These routines begin with 
leadership meetings and cascade through corporate teams, 
safety staff, and regional committees to local plants and distribu-
tion. These efforts are further supported by mixed commissions, 
fostering collaboration between employees, unions, and safety 
experts. By engaging everybody in weekly discussions and ad-
dressing daily safety tasks, we are reinforcing safety as a shared 
responsibility at every level of our company.
Setting New Benchmarks for Safety Professionals
We are implementing a comprehensive program to standardize 
safety expertise across Coca-Cola FEMSA’s operations, ensuring 
consistent quality and capabilities. This effort includes evaluat-
ing all of our safety professionals on technical and soft skills and 
providing a 132-hour specialized training program in partnership 
with global experts. By aligning our safety standards and creating 
a unified method for Coca-Cola FEMSA safety professionals, we 
are improving risk management and building a robust culture of 
safety that meets the highest industry benchmarks.
Enhancing Manufacturing Safety
In 2024, we continued deploying a five-year 
program focused on auditing, maintaining, and 
improving active and passive safety infrastruc-
ture, as well as strengthening operational capa-
bilities to enhance workplace safety. The US$20 
million investment in 2024 was designed to 
mitigate two recurrent risks in our manufac-
turing operations: machinery intervention and 
hazardous energy management.
Safety Playbook: A Culture of People Caring 
for People
In 2024, we launched a new Safety Playbook 
aimed at shaping leadership behaviors during 
the execution of critical safety moments with 
their teams, establishing a standardized model 
to strengthen Coca-Cola FEMSA’s safety culture.
The Playbook serves as a practical guide for 
leaders, offering a consolidated perspective 
on safety expectations, actionable strategies, 
and best practices to address critical moments 
in daily operations. Structured around key 
moments in people management, communica-
tion, and operations, the Playbook empowers 
leaders to make informed decisions, foster a 
culture of accountability, and ensure consisten-
cy in safety-related behaviors. It provides clear 
frameworks and tools to advance continuous 
improvement, ultimately steering our safety 
culture and operational excellence.

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ROUTE-TO-MARKET SAFETY 
On A Journey To Redefine Road Safety 
Leadership
Inspired by global best practices, we con-
tinuously seek innovative ways to strength-
en our road safety culture and elevate 
the Coca-Cola FEMSA way of driving. Our 
drivers don’t just meet requirements—they 
undergo training that would resemble avi-
ation professionals. Our commitment goes 
beyond mere compliance—we aim to set a 
new standard.
Adding a Local Approach
To advance our road safety efforts, in 
2024 we launched a localized, data-driven 
approach to reducing Lost Time Incidents 
(LTIs) in our distribution operations, rec-
ognizing that incident root causes vary 
significantly across regions and operational 
environments. To implement this, we con-
ducted an in-depth causal analysis to iden-
tify key factors contributing to LTIs in each 
area, enabling us to develop targeted action 
plans that address region-specific risks. 
By integrating granular risk assessments 
and continuous monitoring, we strength-
en alignment with our global safety vision 
while driving measurable improvements in 
road safety at the local level.
Enhanced Road Safety Management
The primary goal of our Route-to-Market 
(RTM) 0.0 initiative is to train expert drivers 
in the behaviors needed to prevent incidents 
across our route-to-market processes, distri-
bution, and logistics operations. To support 
this, we have developed robust recruiting 
processes to attract and select the right tal-
ent, ensuring alignment with our road safety 
culture and high operational standards. Fur-
thermore, to strengthen our employees’ and 
third parties’ safety skills, we consistently 
invest in enhanced risk management initia-
tives and advanced equipment such as road 
simulators, telemetry systems, monitoring 
devices, and vehicle safety infrastructure. We 
also prioritize vehicle safety while developing 
processes, infrastructure, and work environ-
ments that help our workforce manage daily 
risks effectively.
Additionally, we collaborate with local road 
authorities to improve road infrastructure 
in the communities where we operate and 
promote traffic education for all road users, 
reinforcing our commitment to safer mobility.
Leveraging cutting-edge technology
We have become one of the private compa-
nies with the largest capacity for simulation 
training and a benchmark for safety simu-
lation in our industry, with 17 operational 
simulators in Argentina, Brazil, Costa Rica, 
Guatemala, Mexico, and Uruguay. They rep-
licate handling heavy vehicles in our primary 
and secondary fleet, as well as other mo-
torized vehicles. Road simulators are a key 
tool in our capabilities’ development strat-
egy across our operations and our ongoing 
investment underscores our commitment to 
enhancing safety and operational efficiency.
MAJOR CRASH RATE 
Major crashes x 100/total fleet
0.61
0.45
0.41
2022
2024
2023

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COMMUNITY DEVELOPMENT
At Coca-Cola FEMSA, we know our success is deep-
ly connected to the well-being of our neighbors. By 
working hand-in-hand with them, we build strong rela-
tionships and create opportunities to address shared 
challenges, driving sustainable solutions that benefit 
everyone.
Committed To Being a Positive Partner in The 
Communities We Call Home 
FEMSA’s Model for Addressing Risks and Relations 
with Our Community (MARRCO) guides us in building 
and maintaining long-term, productive relationships 
with neighboring communities and local stakeholders. 
We focus on improving access to water, sanitation, and 
hygiene (WASH) and promoting social and economic 
development opportunities. These engagement 
plans focus on shared value initiatives that address 
community needs and support business continuity, 
aligned with our  Social Bonds framework. As of 
2024, we have 19 active plans implemented.
Model for Addressing Risks and Relations with Our 
Community
FEMSA has a long-standing commitment to social and 
community development, working to create lasting 
value through initiatives that address critical commu-
nity needs while fostering sustainability and resilience. 
FEMSA’s commitment is strengthened by the imple-
mentation of MARRCO, a comprehensive model for 
managing risks and community engagement. Compris-
ing five steps, MARRCO enables us to build respectful, 
mutually beneficial relationships with the communities 
where we operate by fostering open dialogue and col-
laboration. 
By leveraging social intelligence, the model helps 
identify risks and opportunities, offering unique insights 
into how our operations impact communities—and how 
communities, in turn, influence our business. Through 
multidisciplinary teams at our plants and distribution 
centers, MARRCO ensures our programs and actions 
are optimized to create lasting value and support 
sustainable development.
1
2
MARRCO
3
4
5
Identify & 
understand mutual 
abilities, resources, 
objectives, needs, 
and priorities
Learn & improve
capabilities through 
best practices and 
knowledge exchange
Evaluate & 
measure the impact 
of community 
engagement 
activities
Analyze & plan
the risks and 
opportunities to 
build community 
programs
Agree & act
on programs of 
common interest 
after listening, build 
commitments and 
implement
C
o
m
m
i
t
m
e
n
t
 
•
 
D
i
a
l
o
g
u
e
 
•
 
T
r
u
s
t
 
•
 
C
o
l
l
a
b
o
r
a
t
i
o
n
 
•
In 2024, we reached over 894 thousand people 
through local community programs.
81% of our annual community development programs 
were focused on WASH initiatives, reinforcing our 
commitment to improving water, sanitation, and 
hygiene access in our communities.

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Driving Meaningful Impact Across Our 
Regions
Our Community Development program plays 
a key role in implementing the communi-
ty engagement plans identified through 
MARRCO, transforming insights into action 
and strengthening relationships with our 
communities through targeted programs 
that foster social development and lasting 
positive impact. From empowering entrepre-
neurs in Colombia and Guatemala to sup-
porting education for underprivileged youth 
in Uruguay and providing digital training 
for young people in Argentina, we priori-
tized fostering opportunities for growth. In 
Mexico, we rehabilitated public spaces and 
promoted healthy lifestyles, while in Nica-
ragua and Panama, we extended our efforts 
through donations, community develop-
ment, and relationship-building initiatives, 
reinforcing our role as a positive force in 
every community where we operate.
Monitoring Community Investments
At Coca-Cola FEMSA, we understand the 
importance of monitoring our community 
investments to ensure they deliver mean-
ingful and measurable results. Guided by 
the MARRCO framework, which includes 
evaluation and monitoring as a key step, we 
track progress, align investments with our 
 Social Bond commitments, and identify 
areas for improvement. This systematic ap-
proach helps us evaluate the effectiveness 
of our programs in addressing social chal-
lenges, optimizing resource allocation, and 
achieving long-term impact. Monitoring also 
provides valuable insights to adapt initia-
tives to the evolving needs of the communi-
ties where we operate, allowing our invest-
ments to drive sustainable development and 
create shared value. Furthermore, it enhanc-
es transparency and accuracy in reporting, 
reinforcing trust with stakeholders.
BREAKING FINANCIAL BARRIERS: COCA-COLA FEMSA’S 
MICROCREDIT INITIATIVE
Across Latin America, small shop owners play 
a vital role in local economies, yet many face 
significant challenges in accessing affordable 
financing. Traditional credit options often come 
with prohibitively high interest rates, while limit-
ed financial literacy can hinder business growth. 
Recognizing these barriers, Coca-Cola FEMSA 
has launched a microcredit program in Mexico 
to empower small retailers, providing them with 
accessible financing solutions and the tools 
to strengthen their businesses. Through this 
initiative, shop owners receive microcredits 
with competitive interest rates, allowing them 
to purchase inventory from our portfolio. As 
part of this effort, the program provides flexible 
payment terms, helping shop owners improve 
their cash flow and working capital.
The program also integrates financial educa-
tion, equipping participants with key skills in 
financial management, marketing, and inven-
tory administration to optimize their resources 
and ensure long-term sustainability.
In 2024, we carried out a first phase of our 
program, with the participation of over 19,000 
customers, granting over Ps. 765 million in 
credits. Throughout the year, we worked on 
enhancing the program’s mobile app, making it 
more tailored to meet our customers' needs. 
This improvement aimed to provide a better 
user experience and strengthen the program’s 
foun-dation, preparing us for future 
opportunities.

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EMPOWERING WOMEN ENTREPRENEURS 
We are committed to empowering women entrepreneurs and business owners 
across our operations, our programs collectively underscore our dedication to 
fostering the success of women-led businesses in our region.
The Empreenda 
como Uma 
Mulher 
program has 
transformed 
the lives of 
over 700 
women, 
equipping 
them with 
extensive 
technical training, 
essential entrepreneurship tools, 
and advanced business management 
skills. This initiative has boosted their 
entrepreneurial skills, enabling them 
to achieve remarkable success and 
growth in their ventures.
The Emprendamos Junt@s initiative 
stands as a holistic program designed 
for shopkeepers, coffee shop owners, 
and small business entrepreneurs 
within our value chain. Over 3,000 
participants have received essential 
knowledge and resources for self-
empowerment, entrepreneurship, and 
business management, 
fostering the 
growth of their 
ventures and 
personal 
goals.
The MujeresON pro-
gram supports 
female restau-
rant and 
coffee shops 
owners in 
metropol-
itan areas. 
Through a 
collaborative 
approach, it 
provides per-
sonalized support in 
financing, training, point-of-sale man-
agement, and leadership development 
to over 500 participants, fostering both 
business and personal growth.
The Huertos Familiares program 
fosters entrepreneurship among 
Indigenous girls and adolescents 
by enabling them to create family 
orchards while promoting nutrition 
and healthy lifestyles. Additionally, 
the Jovenes Pioneras 
program awards 
university 
scholarships 
to Indigenous 
women, with 
the added 
opportunity 
to apply for 
an internship 
at Coca‑Cola 
FEMSA. In 2024, 
both programs had over 
84 participants.
BRAZIL
COLOMBIA
COSTA RICA AND NICARAGUA
GUATEMALA

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STRENGTHENING OUR VALUE CHAIN
We recognize the power of collaboration in 
driving sustainable progress across our value 
chain. By working closely with key stake-
holders in our communities—such as local 
suppliers, small businesses, and recycling 
partners—we strengthen ties that contribute 
to shared growth and development. 
Our efforts are focused on creating opportu-
nities that improve living standards and am-
plify our positive contribution to neighboring 
communities. Furthermore, we acknowledge 
that our vast value chain network can have 
an enormous impact on our sustainability 
goals. To this end, we aim to align our collab-
orative efforts with our company’s priority 
topics, such as water efficiency, PET col-
lection, and efficient and renewable energy 
sourcing, among others.
ENGAGING SMALL, MEDIUM, AND LOCAL SUPPLIERS
COMMITMENT TO LOCAL BUSINESSES
EMPOWERING PET COLLECTORS
Our procurement and sustainability teams 
proactively engage with small and medium 
enterprises (SMEs) in our supplier base to ex-
plore collaborative approaches that not only 
drive socioeconomic development, but also 
align with our sustainability objectives—gen-
erating a ripple effect of positive impact.
Small local businesses are the heartbeat 
of our large and expanding commercial 
network—around 2 million retailers and 
shopkeepers distribute our products to 
consumers across our traditional sales 
channel. We proactively collaborate with 
them to develop customized programs that 
contribute to their success.
Collectors are essential to advancing a 
circular economy for PET. Through targeted 
initiatives, we boost collection rates, improve 
working conditions, and support socioeco-
nomic development while promoting recy-
cling practices that benefit communities and 
the environment.
By working with local suppliers, we make a 
valuable contribution toward strengthening 
community ties, creating local jobs, driving 
economic progress, and reducing transporta-
tion emissions.
Our initiatives include delivering business 
management training, fostering financial and 
digital inclusion, empowering business own-
ers, and creating networking opportunities.
Our efforts include enhancing storage and 
transportation systems and partnering with 
local organizations to deliver training on 
financial health and entrepreneurial skills.
93% of our purchases in 2024 came from 
local suppliers.
Over Ps. 765 million from our Social Bond 
was invested in microcredits in 2024. 
34% PET collection rate in 2024
Visit page 85 to learn more about our 
sustainable procurement initiatives.
Visit page 29 to learn more about our 
expanding commercial network.
Visit page 67 to learn more about our ongoing 
community PET collection initiatives.

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WATER ACCESS, SANITATION, AND HYGIENE (WASH): THE CORNERSTONE OF OUR COMMUNITY DEVELOPMENT EFFORTS
We are committed to implement sustainable 
solutions that address water challenges in the 
communities where we operate.
In 2024, we bolstered our support to WASH 
initiatives by focusing 81% of our community 
projects on water access, sanitation, and hygiene. 
This enabled us to expand infrastructure projects, 
scale educational programs, and strengthen 
partnerships with local organizations. 
By prioritizing WASH initiatives, we have amplified 
our impact on the well-being and resilience of our 
communities while contributing to their long-term 
development.
	 Visit page 65 to learn more about our ongoing 
community WASH initiatives.

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HUMAN RIGHTS, DIVERSITY, EQUITY, AND INCLUSION
Coca-Cola FEMSA's Approach to Human 
Rights
At Coca-Cola FEMSA, we uphold human 
rights as a fundamental principle that guides 
our operations, procurement practices, and 
business relationships. As a bottling partner 
of The Coca-Cola Company and a business 
unit of FEMSA, our approach is deeply rooted 
in the values and policies of our major share-
holders, reinforcing respect for and the pro-
tection of human rights throughout our entire 
business ecosystem. Beyond compliance, we 
actively contribute to addressing potential 
human rights risks in our value chain through 
responsible business conduct and training 
that strengthens ethical labor practices and 
other programs.
Upholding Labor Rights
As outlined in our Human and Labor Rights 
Policy, we are committed to upholding and 
protecting all labor rights. We strictly forbid 
all forms of child and forced labor within our 
operations, fully adhering to local laws on 
the employment of minors. We ensure that 
all employment relationships are voluntary 
and categorically reject any practice that 
undermines workers’ dignity, including 
unpaid work, servitude, slavery, or the com-
pulsory retention of personal documents 
as employment conditions. Through the 
Coca-Cola FEMSA Supplier Guiding Princi-
ples, we establish clear expectations for our 
suppliers, ensuring they uphold these and 
all other essential human and labor rights.
Building a Culture of Respect and 
Integrity Through Training
In 2024, we provided more than 6,000 
hours of training on human rights, ethics, 
and labor standards, equipping our employ-
ees with the knowledge to uphold fair labor 
practices and prevent violations. Aligned 
with our Code of Ethics and Workplace 
Rights Policy, these sessions reinforce our 
commitment to creating a workplace where 
dignity, fairness, and ethical conduct guide 
our daily operations. 
Signatories to the UN Global Compact
In 2022, we became signatories to the UN 
Global Compact, the world’s largest corpo-
rate sustainability initiative. This initiative 
calls on companies to integrate 10 universal 
principles related to human rights, labor, 
the environment, and anti-corruption into 
their operations and value chain. Notably, 
FEMSA and The Coca-Cola Company joined 
the Global Compact in 2005 and 2006, re-
spectively, leading our shared commitment 
to these global standards.
How We Align with The Coca-Cola 
Company's Supplier Guiding Principles
As part of The Coca-Cola System, we align 
with The Coca-Cola Company’s Supplier 
Guiding Principles, a fundamental pillar of its 
human rights and workplace responsibility 
programs. These principles set clear expec-
tations for all bottlers and supplier partners, 
ensuring compliance with international 
human rights standards, local labor laws, and 
environmental regulations. To ensure compli-
ance with The Coca-Cola Company’s Supplier 
Guiding Principles, each bottling partner 
undergoes an independent third-party audit 
every three years. The Coca-Cola Company 
designates the approved auditing firms based 
on its established regulations. Following the 
evaluation, both The Coca-Cola Company and 
the bottling partner receive an Assessment 
Summary Report outlining the findings and 
any necessary corrective actions.
A Commitment Beyond Our Operations
Our commitment to human rights extends 
beyond our own operations, embedding 
ethical standards across our value chain. 
Compliance with the Coca-Cola FEMSA 
Supplier Guiding Principles is a prerequisite 
for all Coca-Cola FEMSA suppliers, forming 
part of contractual agreements. Regular 
independent audits assess adherence to 
key criteria, including labor rights, anti-cor-
ruption, workplace safety, environmental 
impact, and community engagement. 
Bottling partners and critical suppliers un-
dergo systematic evaluations, with findings 
categorized based on compliance levels, 
requiring corrective action when needed.
	 For more information on how we extend 
our commitment to human rights across our 
value chain, visit page 85.

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STRENGTHENING HUMAN RIGHTS THROUGH A ROBUST DUE DILIGENCE FRAMEWORK
Coca-Cola FEMSA Human Rights Due Diligence Model
In 2024, we took a structured and proactive approach to 
strengthening our commitment to human rights through 
the design and implementation of the Coca-Cola FEMSA 
Human Rights Due Diligence Model. 
We built this model using a comprehensive risk assess-
ment methodology, embedding human rights consider-
ations into our business operations across our geogra-
phies. 
1. Cross Mapping: The process begins with comprehen-
sive human rights risk mapping, identifying key chal-
lenges that may affect employees, communities, and
stakeholders.
2. Local Risk Assessment: Simultaneously, we conduct
a risk assessment of the physical working conditions
across all our workplaces. This assessment allows us
to gather relevant information about our operations,
prevent potential workplace impacts, develop plans
to address identified needs, and uphold our Value Our
People principle.
3. Our Position: With a clear understanding of the po-
tential risks, we have established nine priority human
rights topics, creating a structured framework to guide
decision-making, mitigate risks, and uphold ethical
business practices.
Clear Policies That Guide Our Human 
Rights Commitment
Our commitment to human rights is set in 
clear policies and principles that guide us in 
upholding ethical business practices, pro-
tect workers’ rights, and foster responsible 
partnerships across our value chain. Below 
are key documents that define our approach 
and reinforce our dedication to respecting 
and promoting human and labor rights.
 The Coca-Cola Company Commitment 
 
to Human Rights
 Coca-Cola FEMSA Human and Labor 
 
Rights Policy
 The Coca-Cola Company’s Modern 
 
Slavery Statement
 Coca-Cola FEMSA Supplier Guiding 
 
Principles
 The Coca-Cola Company Supplier 
Guiding Principles
The implementation of the Human Rights Due Diligence Model transforms challenges 
into opportunities, creating business value while fostering meaningful social impact 
in the communities where we operate. 
Developed in partnership with FEMSA, the model reflects our commitment to the UN 
Guiding Principles on Business and Human Rights. 
PREVENTION
REMEDIATION
GRIEVANCE
EVALUATION
IDENTIFICATION
COCA-COLA 
FEMSA’S HUMAN 
RIGHTS DUE 
DILIGENCE MODEL
Effective and agile attention 
to complaints about negative 
Human Rights impacts 
detected through formal 
institutional mechanisms, 
such as the Coca-Cola FEMSA 
Ethics Line.
Classification and 
prioritization of 
Human Rights due to 
our operations and 
acting on the findings.
Analysis of the Company’s 
activities and Human Rights that 
could potentially be impacted.
Repair and avoid 
the repetition 
of said negative 
impacts.
Implementation 
of initiatives, 
processes, and 
policies to prevent 
future Human 
Rights violations.

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FOSTERING AN INCLUSIVE AND MERIT-BASED WORKPLACE
Cultivating a Workplace of Growth and Inclusion
At Coca-Cola FEMSA, as the largest bottler of 
Coca‑Cola in the world by sales volume, with 
operations and employees exclusively in Latin 
America, we are committed to ensuring that talent 
and merit are the key factors in career development, 
while also working to eliminate barriers, develop 
skills, and create equitable opportunities for all 
individuals to compete fairly.
As an integral part of our Sustainability Framework, 
Diversity, equity, and inclusion (DEI) supports the cre-
ation of fair working environments where all employ-
ees have the opportunity to grow based on their skills 
and contributions. DEI is fundamental to fostering 
a high-performing workforce. Our vision is to reflect 
the diversity of the communities where we operate, 
embracing and respecting the richness of identi-
ties, perspectives, and talents in every location. By 
fostering inclusive environments, we drive creativity, 
strengthen our business, and contribute to long-term 
positive impact across our ecosystem.
Coca-Cola FEMSA DEI Council 
In 2024, we established the Coca-Cola FEMSA DEI 
Council. Composed of 11 members, this council 
is responsible for defining our global DEI strategy, 
aligning efforts across regions, and ensuring that best 
practices are shared and implemented throughout 
our operations. With sponsorship from members of 
our Senior Leadership Team, the DEI Global Council 
aims to nurture a culture where diverse perspectives 
fuel innovation and where talent flourishes on the 
basis of merit and performance.
A key priority of the council is leadership accountability, 
ensuring DEI is not just a principle but a commitment 
embedded in decision-making at all levels. To drive 
results, we strengthened regional and country-level 
teams, equipping them to foster inclusion while main-
taining a performance-driven culture. Communication 
reinforces this approach by promoting a fair environ-
ment for all employees to grow and succeed. Measur-
ing and evaluating progress keeps us agile, ensuring 
talent, effort, and achievement define success.
Including All in Our Company's Growth
We are committed to cultivating a workplace of 
choice for top talent seeking a truly inclusive and 
supportive environment. 
To achieve this, we tailor efforts to each country’s 
unique needs and legislation, ensuring effective 
support and empowerment for all employees. We are 
committed to abiding by the law in all jurisdictions in 
which we operate. In some locations, we prioritize 
hiring people with disabilities; in others, we focus on 
integrating refugees by providing jobs, training, and 
support to help them rebuild their lives. Similarly, we 
promote inclusion for indigenous and Afro-descen-
dant individuals, older adults, and economically vul-
nerable groups. At the same time, we foster LGBTQ+ 
inclusion through ally pledges, affinity groups, and 
awareness programs, ensuring our approach reflects 
local needs.
Advancing Digital Accessibility for an Inclusive 
Workplace
Guaranteeing equal access to information for all 
employees is a priority, which is why we have 
strengthened digital accessibility in our communi-
cations and training. To advance this, we launched 
KOF for Everyone, making communications, training, 
and events more inclusive. This includes optimizing 
typography and color contrast, adding sign language 
interpreters, transcriptions, subtitles, and other key 
accessibility features.
To strengthen these efforts, we established the 
Global Accessibility Committee, composed of em-
ployees with disabilities from different countries. This 
committee advocates for accessibility, ensuring that 
implemented adjustments enhance inclusivity and 
continuously identifying areas for improvement.
6th consecutive year 
recognized as a Best 
LGBTQ+ Workplaces 
in Mexico by the 
HRC Foundation and 
HRC Equidad MX.
Joined the San 
José Declaration 
to eradicate 
discrimination 
against LGBTIQ+ 
individuals.
Received the Living 
Inclusion seal from 
UNHCR.
 
435+ refugees 
joined Coca-Cola 
FEMSA in 2024.
 
Joined TENT, a 
global coalition of 
60+ companies 
dedicated to 
integrating refugees 
and migrants into 
the workforce.

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Female Representation in Leadership and 
Across Our Company
Considering the industry's gender gap, we are 
promoting greater representation and inclusion 
of female talent while implementing actions to 
attract, develop, and retain women in leadership 
positions.
In 2024, more than 5,000 women joined 
Coca-Cola FEMSA, increasing female repre-
sentation across our organization to 16%. Our 
operations continue to develop and implement 
initiatives to attract and support female talent. 
Brazil, Costa Rica, Nicaragua, and Panama have 
expanded programs training women in forklift 
operation, refrigeration maintenance, and roles 
within our distribution centers. Additionally, we 
are broadening support initiatives and employee 
resource groups across our operations to foster 
an inclusive and empowering workplace.
Moreover, consistent with policy and legal goals 
in countries where we have employees, we are 
aiming for 40% female leadership by 2030, we 
are taking a strategic approach to removing bar-
riers and fostering inclusive growth. Our com-
mitment rests on three key pillars:
1.	 Recruitment and Selection: We are trans-
forming hiring practices to eliminate uncon-
scious bias and foster that gender-equitable 
candidate pools are part of the processes for 
administrative positions. This promotes that 
women have equal opportunities from the 
very start of the selection process.
2.	 Succession Planning and Visibility: 
Through targeted interventions, we are 
increasing the visibility of high-potential 
women, positioning them as strong candi-
dates for leadership roles. By integrating DEI 
into succession planning, we create solid 
pathways for career progression and ensure 
female talent is consistently considered for 
higher-responsibility positions.
3.	 Talent Acceleration Programs: We have 
designed specialized programs to support 
female leadership, providing mentoring, 
coaching, and career development 
opportunities.
Bridging the Gender Gap in STEM
We are committed to attracting and retaining 
female talent in digital and technology roles, 
recognizing their critical role in shaping the fu-
ture of our company. To position ourselves as an 
employer of choice in these fields, we have im-
plemented a comprehensive employer branding 
strategy, forging strategic partnerships, engaging 
in talent forums, and securing executive spon-
sorships at key industry events. Beyond recruit-
ment, we are actively investing in early-career 
development, with a strong focus on women in 
STEM. As part of this effort, the third edition of 
our New Leadership development program will 
be 100% dedicated to female STEM talent, cre-
ating tailored opportunities for women to thrive 
in digital and technology-driven careers. 
Equal Remuneration
We strive to offer competitive remuneration for 
all employees and ensure equal pay for men 
and women at all levels of our organization. Our 
compensation policies and practices account 
for various factors, such as experience and 
performance, without gender bias. To enhance 
transparency, we have refined our methodology 
for calculating the gender pay gap, aligning with 
GRI Standards and the United Nations Global 
Compact. Our latest assessment identified a 
2.6% gender pay gap, reflecting a difference in 
average salaries between men and women. This 
analysis calculated average salaries by gender, 
excluding employees under collective contracts 
due to distinct compensation structures.
As a signatory of the UN Women’s 
Empowerment Principles, we are 
committed to upholding its seven 
principles across our operations. 
31.8%
of leadership 
positions are held 
by women.
16%
of Coca-Cola FEMSA’s 
workforce is female.
13.9%
of employees in 
STEM-related 
positions are women.

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GOVERNANCE
ETHICS
AND
Underpinning Coca-Cola FEMSA’s 
growth is a strong culture of integrity 
and a corporate governance framework 
that promotes accountability, 
transparency, and sustainable business 
practices at all levels of the organization.

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Building Trust Through Governance
A cornerstone of Coca-Cola FEMSA’s business 
success is our robust corporate governance 
framework; it fosters and promotes ethical 
business practices in our actions, decisions, and 
strategies, all of which are aligned to deliver val-
ue to our stakeholders. 
Our commitment to good corporate governance 
helps us navigate the complexities of the modern 
business environment, ensuring that we remain 
a responsible and forward-thinking leader in our 
industry. Furthermore, we recognize the critical 
role of good corporate governance in achieving 
our sustainability goals. Our corporate gover-
nance framework aligns our actions with envi-
ronmental and social commitments, integrating 
sustainable considerations seamlessly into our 
business decisions. This approach extends be-
yond managing risks; it involves actively seizing 
opportunities for sustainable growth that not only 
benefit our company but also positively impact 
the broader society.
Upholding Corporate Governance Excellence
In compliance with the internal regulations of the 
Mexican Stock Exchange, the company annually 
reports its level of adherence to the Code of Best 
Corporate Practices, published by Mexico's Busi-
ness Coordinating Council (Consejo Coordinador 
Empresarial). This Code aligns with international 
corporate governance principles, including those 
promoted by the OECD and G-20, and is regularly 
updated to reflect evolving best practices. 
The  Code of Best Corporate Practices provides 
guidelines on corporate governance, covering 
areas such as shareholder meetings, communica-
tion between the Board of Directors and share-
holders, board composition, and key governance 
functions, including audit, financial planning, 
compensation, evaluation, risk management, and 
compliance. In 2024, the Code was updated to 
incorporate enhanced guidelines in cybersecurity, 
conflict of interest prevention, data management, 
related-party transactions, and an increased 
focus on sustainability issues.
Coca-Cola FEMSA maintains separate roles for 
the Chairman of the Board of Directors and the 
Chief Executive Officer.
By prioritizing good 
governance, we are reinforcing 
our commitment to long-term 
sustainable growth.
ROBUST CORPORATE GOVERNANCE FRAMEWORK

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Strategic Leadership and Compliance
As part of our robust corporate governance 
framework, our Board of Directors holds pri-
mary responsibility for leading the company in 
setting strategic direction, overseeing financial 
performance, managing risks and compliance 
with legal and ethical standards, fostering a 
culture of accountability, and integrating sus-
tainability into core business decisions. This 
includes evaluating emerging opportunities, ad-
dressing stakeholder expectations, and ensur-
ing that the company’s actions align with long-
term value creation and sustainable growth.
The Board of Directors is our main governing 
body and is authorized to take any action re-
lated to our operations that is not expressly re-
served for our shareholders. In accordance with 
our bylaws, the Board of Directors is responsi-
ble for approving the following matters while 
upholding its duty of care and duty of loyalty:
•	 Any related-party transactions outside the 
ordinary course of our business.
•	 Significant asset transfers, mergers, or acqui-
sitions.
•	 Guarantees or collateral representing more 
than 30.0% of our consolidated assets.
•	 The appointment of officers and senior man-
agement deemed necessary, as well as the 
creation of necessary committees.
•	 The annual business plan, the five-year busi-
ness plan, and any modifications thereto.
•	 Internal policies.
•	 The compensation of our chief executive 
officer and senior management reporting 
directly to the chief executive officer.
•	 Other transactions representing more than 
1.0% of our consolidated assets.
Leveraging Diverse Experience and 
Perspectives
Our Board members serve on no more than 
five public company boards, allowing them to 
properly dedicate their expertise and focus to 
Coca-Cola FEMSA. They bring a diverse range of 
skills and experiences, spanning the beverage 
industry, finance, corporate governance, e-com-
merce, and deep knowledge of Latin American 
markets. This breadth of expertise provides 
the Board with a comprehensive and strategic 
vision that enhances decision-making. 
All Series D directors have extensive experi-
ence in the food and beverage industry through 
their careers within the Coca-Cola system. 
Among the Series A directors, three have 
extensive experience in the food and beverage 
industry, having built their careers at FEMSA 
and our company. Finally, the company has in-
dependent directors with expertise in the retail 
and consumer goods industries, bringing to the 
Board a strategic perspective, deep knowledge 
of Latin American markets, and strong deci-
sion-making capabilities.
Beyond professional experience, our Board 
reflects diversity in age and tenure, fostering 
adaptability while maintaining the compa-
ny’s core strengths. This balance of seasoned 
leadership and fresh perspectives allows us to 
navigate evolving industry trends while preserv-
ing the essence of our business and long-term 
strategic direction.
Advancing Our Sustainability Goals 
Supported by our Board of Directors
At Coca-Cola FEMSA, sustainability action is 
embedded into our governance framework. 
The Board of Directors, alongside its Com-
mittees, plays a pivotal role in guiding and 
overseeing Coca-Cola FEMSA's sustainability 
strategy. They give thoughtful attention to the 
sustainability material topics that impact not 
only our operations but also our employees, 
clients, and communities. This encompasses 
areas such as water stewardship, circular econ-
omy, climate action, resource efficiency, social 
impact, safety and health in the workplace, and 
ethical business practices, among others. This 
careful consideration ensures these topics are 
effectively integrated into the company’s deci-
sion-making processes.
The Board also evaluates sustainability risks 
and opportunities, including regulatory chang-
es, stakeholder expectations, and emerging 
global trends. Moreover, our Board of Directors’ 
oversight extends to the review and approval of 
the Company’s sustainability-related policies, 
ensuring they align with our core values and 
strategic objectives. By leveraging the diverse 
expertise of its members, the Board fosters 
sustainable growth and aligns actions with 
long-term stakeholder value creation.
50%
Independent
50%
Non-
Independent
BOARD COMPOSITION
Percentage
OUR BOARD OF DIRECTORS

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DIRECTORS APPOINTED BY SERIES A SHAREHOLDERS
José Antonio Fernández Carbajal
Chairman of the Board
32 Years as a Board Member
Other current positions: Executive 
Chairman of the Board and Chief 
Executive Officer of FEMSA
Javier Gerardo Astaburuaga Sanjines
1 Year as a Board Member
Other current positions: Independent 
Consultant
Martin Felipe Arias Yanis
Recently appointed as Board Member
Alternate: Federico José Reyes García
Other current positions: Chief Financial 
Officer of FEMSA
Ricardo Guajardo Touché*
32 Years as a Board Member
Other current positions: Independent 
Consultant
Leroy Kim*
Recently appointed as a Board Member
Other current positions: Managing 
Director of Allen & Company LLC
José Henrique Cutrale
3 Years as a Board Member
Alternate: Graziela Cutrale
Other current positions: Officer of 
Sucocítrico Cutrale Ltda.
Luis Alfonso Nicolau Gutiérrez*
7 Years as a Board Member
Other current positions: Partner at 
Ritch, Mueller, Heather y Nicolau, S.C.
Francisco Zambrano Rodríguez*
22 Years as a Board Member
Other current positions: Independent 
Consultant
Luis Rubio Freidberg*
8 Years as a Board Member
Other current positions: President of 
México Evalúa Centro de Análisis de 
Políticas Públicas, A.C.
DIRECTORS APPOINTED BY SERIES D SHAREHOLDERS
John Murphy
6 Years as a Board Member
Alternate: Stacy Lynn Apter
Other current positions: President and 
Chief Financial Officer of The Coca-Cola 
Company
José Octavio Reyes Lagunes
9 Years as a Board Member
Alternate: Enrique Rapetti
Other current positions: Retired from 
other corporate activities
Claudia Lorenzo
Recently appointed as a Board Member
Alternate: Erin L. May
Other current positions: Chief of Staff 
to the Chairman and Chief Executive 
Officer of The Coca-Cola Company
Jennifer K. Mann
2 Year as a Board Member
Alternate: Mark Harris
Other current positions: Corporate 
Executive Vice President of The 
Coca‑Cola Company and President 
of The Coca-Cola Company's North 
America region
DIRECTORS APPOINTED BY SERIES L SHAREHOLDERS
Victor Alberto Tiburcio Celorio*
6 Years as a Board Member
Alternate: Jaime A. El Koury 
(independent)
Other current positions: Independent 
Consultant
Olga González Aponte*
1 Year as a Board Member
Other current positions: President and 
Chief Executive Officer of Wild Fork US
Amy Eschliman*
2 Year as a Board Member
Other current positions: Chief Digital 
Officer at Crate & Barrel Holdings Inc.
SECRETARY OF THE BOARD (NON-MEMBER)
Alejandro Gil Ortiz
3 Years as a Secretary
Alternate: Camila Lopes Amaral Westin 
Pereira
OUR BOARD MEMBERS
* Independent Director

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Board Committees
Our Board of Directors is supported by three 
committees that analyze issues and provide 
recommendations to the Board of Directors regarding 
their respective areas of focus and expertise: 
Planning and Finance Committee, Audit Committee, 
and Corporate Practices Committee. The committees 
of the Board of Directors are approved at our annual 
shareholders meeting.
The senior management and senior executives 
interact periodically with the committees to provide 
updates, discuss key business strategies, and ad-
dress emerging risks or opportunities. These interac-
tions facilitate informed decision-making by ensuring 
the committees have access to the latest operational, 
financial, sustainability, and compliance-related 
information. By maintaining regular communication, 
senior management and senior executives help align 
committee activities with the company’s strategic 
priorities, ensuring effective oversight and the inte-
gration of strong corporate governance practices into 
all aspects of the organization’s operations.
The Planning and Finance, Corporate Practices, and 
Audit Committees also play a pivotal role in ensuring 
that sustainability is integrated across our operations. 
From evaluating investments aligned with sustainabil-
ity goals to overseeing compliance and risk manage-
ment, these committees facilitate in-depth discus-
sions on key sustainability topics at the Board level.
Planning and Finance Committee
•	 Martin Felipe Arias Yaniz, Chairman
•	 Ricardo Guajardo Touché
•	 Amy Eschliman
•	 John Murphy
•	 Federico José Reyes García
•	 Leroy Kim
•	 Gerardo Cruz Celaya, non-member Secretary and 
Chief Financial Officer of Coca-Cola FEMSA
Martín Arias, chairman of the Planning and Finance 
Committee, is the Chief Financial Officer of FEMSA. 
He has extensive experience in planning and finance, 
having worked as a financial and strategic advisor 
for several companies and held positions in M&A, 
corporate treasury, and strategic planning both within 
and outside the group. Ricardo Guajardo has exten-
sive experience in the banking and finance sector, 
providing him with strong decision-making capabili-
ties, global presence, and leadership. John Murphy, 
Chief Financial Officer of The Coca-Cola Company, 
has held various positions in general management, 
finance, and strategic planning throughout his career. 
Federico Reyes has a strong track record in corporate 
governance, financial development, and Latin Ameri-
can markets.
The Planning and Finance Committee works with 
management to set our annual and long-term stra-
tegic and financial plans and monitors adherence to 
these plans. It is responsible for setting our optimal 
capital structure and recommends the appropriate 
level of borrowing as well as the issuance of securi-
ties. Financial risk management is another responsi-
bility of the Planning and Finance Committee.
Corporate Practices Committee
•	 Luis Rubio Freidberg, Chairman
•	 Jaime A. El Koury
•	 Luis Alfonso Nicolau Gutiérrez
•	 Antonio Díaz Caneja, non-member Secretary and 
Chief Human Resources Officer of Coca-Cola 
FEMSA
Luis Rubio, chairman of the Corporate Practices 
Committee, has extensive knowledge and experience 
in financial, economic, political, and social matters. 
He has worked as a prolific commentator on interna-
tional, economic, and political issues and has served 
as director of planning in the banking sector. Jaime 
A. El Koury has a strong background in the industry, 
banking and finance, risk prevention, corporate gov-
ernance, regulatory compliance, and Latin American 
markets. Luis Alfonso Nicolau specializes in mergers 
and acquisitions, debt and equity capital market of-
ferings, and banking and finance transactions.
The Corporate Practices Committee is responsible for 
preventing or reducing the risk of performing oper-
ations that could damage the value of our company 
or that benefit a particular group of shareholders. 
The Committee may call a shareholders meeting and 
include matters on the agenda for that meeting that 
it deems appropriate, approve policies on related 
party transactions, approve the compensation plan of 
the chief executive officer and relevant officers, and 

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support our Board of Directors in the elaboration 
of related reports. Pursuant to the Mexican Se-
curities Market Law, the chair of the Corporate 
Practices Committee is elected at our share-
holders meeting. Each member of the Corporate 
Practices Committee is an independent director.
Audit Committee
•	 Victor Alberto Tiburcio Celorio, Chairman and 
Financial Expert
•	 Olga González Aponte
•	 Francisco Zambrano Rodríguez
•	 Gerardo Estrada Attolini, non-member 
Secretary and Administration and Corporate 
Control Department Officer of FEMSA
Victor Tiburcio, chairman of the Audit Commit-
tee, has extensive experience and deep knowl-
edge of financial reporting, auditing, corporate 
governance, regulatory compliance, and risk 
prevention through his work as a consultant to 
private and public companies. Olga González 
also has extensive expertise in finance, auditing, 
risk management, and corporate governance, 
gained through her work in both private and 
public companies. Francisco Zambrano has 
a strong background in the financial sector, 
banking, private investment services, real estate 
project development and management, and pri-
vate investment funds. His expertise provides a 
financial perspective on strategic decision-mak-
ing, leadership, and management, as well as a 
solid understanding of corporate governance.
The Audit Committee is responsible for review-
ing the accuracy and integrity of quarterly and 
annual financial statements in accordance with 
accounting, internal control, and auditing re-
quirements, as well as overseeing risk manage-
ment, including in connection with sustainabili-
ty, cybersecurity, and tax. The Audit Committee 
is responsible for the appointment, compensa-
tion, retention, and oversight of the independent 
auditor, who reports directly to the Audit Com-
mittee (such appointment and compensation 
being subject to the approval of our Board of 
directors); the internal auditing function also 
reports to the Audit Committee.
The Audit Committee has implemented proce-
dures for receiving, retaining, and addressing 
complaints regarding accounting, internal con-
trol and auditing matters, including the submis-
sion of confidential and anonymous complaints 
from employees regarding questionable ac-
counting or auditing matters.
To carry out its duties, the Audit Committee may 
hire independent counsel and other advisors. 
As necessary, we compensate the independent 
auditor and any outside advisor hired by the Au-
dit Committee and provide funding for ordinary 
administrative expenses incurred by the Audit 
Committee in the course of its duties.
Pursuant to the Mexican Securities Market Law, 
the chair of the Audit Committee is elected at 
our shareholders meeting. Each member of the 
Audit Committee is an independent director, as 
required by the Mexican Securities Market Law 
and applicable New York Stock Exchange listing 
standards.
Olga González, member of the Audit Commit-
tee, was the former Vice President and Chief 
Financial Officer for Walmart Mexico and Central 
America, having experience in the retail and 
consumer goods industries in Latin American 
markets.
The Audit Committee also reviews and oversees, 
in collaboration with external and internal au-
ditors, critical risk factors that may significantly 
impact the Company’s operations. In addition, 
the committee evaluates the effectiveness of 
the business risk management system designed 
for detecting, measuring, recording, evaluating, 
and controlling the Company’s risks, as well as 
implementing follow-up measures to ensure its 
efficient operation.

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Leadership Driving Sustainable Growth
Aligned with our purpose to refresh the world anytime, anywhere, our senior manage-
ment team is driving a business strategy to achieve our vision to be our customers’ and 
partners’ preferred commercial platform and ally for growth, fostering a sustainable 
future. Underpinned by our 10 Principles, they are leveraging our strengths to acceler-
ate business growth and achieve our long-term strategic priorities. Empowered by their 
leadership, we aim to not only consolidate our position as a global beverage industry 
leader, but also adapt and reshape our company to thrive in a dynamic global business 
environment—guided by our renewed vision and purpose.
Our senior management team leads and is responsible for advancing material sustain-
ability issues across the company. Among other topics, the senior management team 
performance evaluation program includes Critical Success Factors related to achieving 
our sustainability goals or the priorities of our Sustainability Framework. To promote 
interdisciplinary efforts towards sustainability within the organization, members from 
the senior management team, including our CEO and Senior Leadership Team, are part 
of our internal Sustainability Committee and, depending on their roles, take part in 
FEMSA’s and The Coca Cola Company’s Sustainability Committees. Their involvement 
is aimed at advancing our sustainability goals and establishing clear accountability 
across areas relevant to our sustainability initiatives. 
 For information about our Executive Officers’ sustainability-linked compensation 
program visit page 124.
OUR EXPERIENCED SENIOR MANAGEMENT TEAM

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IAN CRAIG
CHIEF EXECUTIVE OFFICER
CATHERINE REUBEN 
HATOUNIAN
CHIEF CORPORATE AFFAIRS OFFICER
GERARDO CRUZ CELAYA 
CHIEF FINANCIAL OFFICER 
Ian Craig joined FEMSA in 1994 and Coca-Cola FEMSA in 2003 and was 
appointed as CEO in 2023. He is also the President of the company’s Sustain-
ability Committee. With over 30 years of experience in the beverage industry, 
he previously held various senior management positions in the company, 
including Chief Operating Officer of Coca-Cola FEMSA Brazil, and prior to 
that, Chief Operating Officer of Coca-Cola FEMSA Argentina. He also held 
the positions of Chief Financial Officer and Strategic Planning for the South 
America Division, Chief Financial Officer, Director of Planning and Corporate 
Affairs in the Mercosur Region, and Corporate Director of Finance and Treasury 
at Coca-Cola FEMSA. He holds a BS degree in Industrial Engineering from the 
Instituto Tecnológico y de Estudios Superiores de Monterrey, an MBA from the 
Booth School of Business at the University of Chicago, and a Master’s degree 
in International Business Law from the Instituto Tecnológico y de Estudios 
Superiores de Monterrey.
Catherine Reuben joined Coca-Cola FEMSA in 2014 and was appointed to 
her current position in 2023. She is also a Vice President  of the company’s 
Sustainability Committee. She has a broad background in leadership positions, 
covering institutional and regulatory areas as well as environmental, social, 
and governance issues, throughout her career at Coca-Cola FEMSA. Before 
assuming her current role, she held various positions including Director of 
Corporate Affairs for Coca-Cola FEMSA Mexico, Corporate Director of Regula-
tory Affairs and Institutional Relations, and Manager of Corporate Affairs for 
Coca-Cola FEMSA Central America, with responsibilities in Guatemala, Nicara-
gua, Costa Rica, and Panama. Previously, Catherine was Executive Director of 
the Costa Rican-American Chamber of Commerce and worked in the Foreign 
Investment Promotion Agency of Costa Rica (CINDE), supporting companies 
interested in nearshoring opportunities. She holds a BA degree with a double 
major in Economics and Business Administration & Finance from Universidad 
Nacional de Costa Rica, and has completed studies in Political Communication 
from Universidad San Judas Tadeo in Costa Rica, as well as a Sustainability 
Certificate from MIT.
Gerardo Cruz joined Coca-Cola FEMSA in 2003 and was appointed to his cur-
rent position in 2023. Previously, he held various senior management positions 
in the company’s finance area, including Corporate Director of Finance and 
Treasury, Director of Planning and Finance for Latin America, and Director of 
Finance for Coca-Cola FEMSA Colombia. In addition to his responsibilities as 
CFO, Gerardo supervises our supplier, risk management, and financing strat-
egies. Throughout his career, Gerardo has been a strong advocate for creating 
psychologically safe and diverse work environments and processes. He holds a 
Bachelor’s degree in Economics with a minor in Finance, and a Master’s degree 
in Applied Statistics, both from the Instituto Tecnológico y de Estudios Superi-
ores de Monterrey. He is a member of the company’s Sustainability Committee.

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Antonio Díaz-Caneja joined Coca-Cola FEMSA in 2003 and was appointed to 
his current position in 2023. With more than 20 years of experience dedicated 
to Human Resources at the company, he has overseen topics including em-
ployee well-being, talent development, human rights, and diversity, equity, and 
inclusion. Antonio has served as Corporate Compensation Manager, Corporate 
Labor Development Manager, Director of Organizational Effectiveness for 
Coca-Cola FEMSA Philippines, Corporate Director of Labor and Social Devel-
opment, Director of Human Resources in Colombia, and Director of Human 
Resources for our Latin America division. He holds a BA degree in Business 
Administration and Management from the Universidad Iberoamericana. He is a 
member of the company’s Sustainability Committee.
ANTONIO DÍAZ-CANEJA 
GUILLEN 
CHIEF HUMAN RESOURCES OFFICER
Camila Amaral joined Coca-Cola FEMSA in 2007 and was appointed to her 
current position in 2024. Before assuming this role, she held several leader-
ship positions within the company, including Legal & Corporate Affairs Director 
and Senior Legal Manager at Coca-Cola FEMSA Brazil. She also served as Legal 
Director for the Brazilian Association of Soft Drink and Non-Alcoholic Beverage 
Industries (ABIR), where she played a key role for 12 years in shaping the 
industry’s legal and regulatory framework. She also worked at top-tier law 
firms, such as Lefosse Advogados (in association with Linklaters) and Lobo & 
de Rizzo Advogados, gaining extensive expertise in corporate law, governance, 
litigation, and complex transactions. She holds a law degree from Universidad 
Presbiteriana Mackenzie and a postgraduate specialization in civil procedural 
law from Pontifícia Universidade Católica de São Paulo. Additionally, she has 
completed executive training programs in leadership, strategy, and negotiation 
at institutions such as Harvard Business School, The Wharton School, and 
Chicago Booth School of Business. She is a member of the company’s Sustain-
ability Committee.
CAMILA LOPES AMARAL
CHIEF LEGAL OFFICER
Gabriel Coindreau joined Coca-Cola FEMSA in 2000 and was appointed to his 
current position in 2023. With extensive strategic planning experience, he 
previously served in several strategic positions, including Corporate Director of 
Strategic Projects and Initiatives, Corporate Director of Planning and Organi-
zational Development, Chief Operating Officer for Coca-Cola FEMSA Colombia 
and Central America, as well as various positions in the Corporate Strategic 
Planning and Human Resources Departments. He holds a BS degree in Elec-
tronics Engineering from the Instituto Tecnológico y de Estudios Superiores de 
Monterrey.
GABRIEL COINDREAU 
MONTEMAYOR 
CHIEF STRATEGIC PLANNING OFFICER

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Nicolás Bertelloni joined Coca-Cola FEMSA in 2004 and was appointed to his 
current position in 2023. He has extensive expertise in the areas of Marketing 
and Market Intelligence, particularly in leading teams during times of trans-
formation and crisis. Previously, he held various roles within the organization, 
including Director of Marketing for the Brazil and Mexico Divisions, and Chief 
Operating Officer of Coca-Cola FEMSA Argentina and Uruguay. He holds a BA 
degree in Business Administration and a BA degree in Economics, both from 
Universidad de Buenos Aires. Additionally, he completed post-graduate stud-
ies in International Economics from Institut für Weltwirtschaft in Germany and 
an MBA from Fundação Getúlio Vargas in Brazil.
NICOLÁS BERTELLONI
CHIEF GROWTH OFFICER
Rafael Ramos joined Coca-Cola FEMSA in 1999 and was appointed to his 
current position in 2018. He is also a Vice President of the company’s Sustain-
ability Committee. With over 33 years of experience in the beverage indus-
try, he previously served in several senior management positions, including 
Manufacturing Director for Southeast Mexico, Supply Chain Director for Mexico 
and Central America, and Supply Chain Director of FEMSA Comercio. As part 
of his responsibilities as Chief Technical and Supply Chain Officer, Rafael leads 
our environmental stewardship strategy across our operations. He holds a BS 
degree in Biochemical Engineering and a Master’s degree in Business Admin-
istration of Agricultural Enterprises, both from the Instituto Tecnológico y de 
Estudios Superiores de Monterrey.
RAFAEL RAMOS CASAS
CHIEF TECHNICAL AND SUPPLY 
CHAIN OFFICER
Ignacio Echevarría joined Coca-Cola FEMSA in 2018 and was appointed to his 
current position in 2021. With over 30 years of experience in the IT industry, 
he began his professional career as a technology consultant for consumer 
companies at Arthur Andersen. He joined the beverage industry 18 years ago 
where he has collaborated on digital transformation projects in 13 African 
countries (Equatorial Bottler Company), 15 European countries (Coca-Cola 
European Partners), and 10 countries in Latin America (Coca-Cola FEMSA). He 
has served as a board member for several startups and in the financial sector 
for Banco Compartamos and the Gentera Foundation. Ignacio holds a BS 
degree in Industrial Engineering from The School of Industrial Engineering of 
Barcelona and an MBA from IE Business School in Madrid.
IGNACIO ECHEVARRÍA 
MENDIGUREN
CHIEF DIGITAL AND TECHNOLOGY 
OFFICER

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WASHINGTON FABRICIO 
PONCE GARCÍA
CHIEF OPERATING OFFICER MEXICO
AITOR OCEJO 
ZUBIZARRETA
CHIEF OPERATING OFFICER 
LATIN AMERICA
Fabricio Ponce joined Coca-Cola FEMSA in 1998 and was appointed to his 
current position in 2019. With over 28 years of experience in the beverage in-
dustry, he previously served in several senior management positions, including 
President and Chief Operating Officer of Coca-Cola FEMSA Philippines Opera-
tion, Chief Operating Officer of Coca-Cola FEMSA Colombia, Central America, 
Argentina, and Colombia, and Director of Strategic Planning for Latin America 
Region. Prior to joining Coca-Cola FEMSA, he worked as a Senior Consultant 
in Bain & Company and as Managing Director for Heineken in Brazil. He holds 
a degree in Agricultural Engineering, providing expertise in water issues, he 
holds a Master’s degree in Economics from INCAE Business School in Costa 
Rica. He is a member of the company’s Sustainability Committee.
Aitor Ocejo joined Coca-Cola FEMSA in 2000 and was appointed to his current 
position in 2023. With over 29 years of experience in the beverage industry, 
he previously served in several senior management positions, including Chief 
Operating Officer of Coca-Cola FEMSA Guatemala and Venezuela, Commercial 
and Business Development in Venezuela, and several strategic operational 
and marketing positions in Mexico, as well as other roles including Corporate 
Inorganic Acquisitions and Corporate Commercial Development. Prior to 
joining Coca-Cola FEMSA, he served in several senior management positions at 
The Coca-Cola Company. He holds a BS degree in Industrial Engineering from 
Universidad Iberoamericana.
Eduardo Pereyra joined Coca-Cola FEMSA in 1996 and was appointed to his 
current position in 2023. With over 29 years of experience in the beverage in-
dustry, he previously served in several senior management positions, including 
Chief Operating Officer of Coca-Cola FEMSA Colombia, Commercial Director 
in Venezuela, Brazil, and Colombia, and Regional Manager in Mexico and 
Colombia. He holds a BS degree in Industrial Engineering from the Instituto 
Tecnológico y de Estudios Superiores de Monterrey, an MBA from the Univer-
sidad de Adolfo Ibáñez in Chile, and an Advanced Management Program from 
the Universidad de Navarra, IESE.
EDUARDO PEREYRA 
MÉNDEZ 
CHIEF OPERATING OFFICER BRAZIL

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EXECUTIVE COMPENSATION
Variable Compensation Program
The evaluation and Variable Compensation Program 
for our CEO and Senior Management Team, as well as 
other company leaders and individual contributors, 
integrates collective and individual Critical Success 
Factors derived from the TOPS Methodology, defined 
annually. In line with the Corporate Practices Com-
mittee's guidelines, half of the annual bonus is tied to 
the company’s achievement of financial objectives, 
including Earnings Before Interest and Taxes (EBIT) 
and working capital efficiency, while the other half 
is based on individual performance. This variable 
compensation program, available to our CEO, Senior 
Leadership Team, and other employees in senior man-
agement positions, combines short-term cash-based 
performance bonuses with long-term stock-based 
compensation that vests over three years. After tax 
withholding, the long-term incentive bonus is con-
tributed to a trust for the acquisition of shares—30% 
in FEMSA Series ‘UBD’ shares and 70% in KOF Series 
‘UBL’ shares. Both bonuses are calculated proportion-
ally based on the employee’s tenure in their current 
position, participation in the variable compensation 
scheme, salary, and Coca-Cola FEMSA’s results during 
the evaluation period.
Material Sustainability Topics Drive Executive 
Performance Compensation
The Critical Success Factors for individual perfor-
mance of our Senior Management Team incorporate 
performance indicators for material sustainability 
topics within our Sustainability Framework, including 
measurable advancements in water efficiency, PET 
collection, recycled PET usage, workplace safety, 
women in leadership positions, and community 
impact. Some of these topics also contribute to our 
climate action efforts. For example, increasing the 
use of recycled PET reduces reliance on virgin plas-
tic, lowering carbon emissions from raw material 
extraction and production. Similarly, improving water 
efficiency conserves vital resources, supports eco-
system balance, and helps mitigate climate change 
by preserving watersheds that regulate temperatures 
and enhance resilience.
CEO Compensation
Coca-Cola FEMSA’s CEO variable compensation 
is determined by various Critical Success Factors 
derived from the TOPS Methodology and the Eco-
nomic Value-Added Based Bonus Program. These 
factors are influenced by the performance and results 
of team members across the company, shaping the 
CEO's performance metrics. As a result, a wide range 
of predefined, measurable metrics directly impact 
the CEO's compensation. These include key financial 
metrics, such as revenue growth, profitability, market 
share, cash flow, and EBIT, as well as overall com-
pany performance and operational improvements, 
including the development of the beverage portfolio 
and categories, market execution, risk management 
assessment, and margin enhancement. Additionally, 
the CEO’s compensation reflects the deployment of 
the company’s principles, culture, and values across 
the organization, ensuring that leadership fosters a 
cohesive and purpose-driven corporate environment.
The CEO’s compensation is also determined by 
progress toward sustainability goals, including long-
term objectives set for 2035, which, like those for 
our broader Executive Team, include measurable 
advancements in water efficiency, PET collection, re-
cycled PET usage, workplace safety, women in lead-
ership positions, and community impact. For many 
of these topics, we have established medium- and 
long-term goals, meaning the CEO’s annual objectives 
reflect the incremental progress needed each year to 
stay on track toward achieving these broader sustain-
ability commitments. This approach ensures that the 
CEO’s performance aligns with the company’s long-
term commitment to ethical business practices and 
sustainable growth.
Individual 
performance
50%
Includes progress toward 
goals in climate action, 
water stewardship, 
community development, 
diversity, equity and 
inclusion.
Short-term cash-based 
performance bonuses with long-
term stock-based compensation 
that vests over three years.
Company’s 
financial 
performance
50%
CEO AND SENIOR MANAGEMENT TEAM 
VARIABLE COMPENSATION PROGRAM
Executive compensation at 
Coca-Cola FEMSA aligns with 
the company’s vision 
of long-term sustainable 
value creation.

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GLOBAL COMPLIANCE AND INTEGRITY PROGRAM
Fostering Confidence: The Power of 
Compliance and Collaboration
Coca-Cola FEMSA’s Global Compliance and 
Integrity Program is a cornerstone of our com-
mitment to ethical business practices, designed 
to maintain a strong culture of legality and 
drive sustainable growth. Rooted in our Code 
of Ethics and guided by our principles Do the 
Right Thing and Act as A Founder—two of the 10 
Principles that shape our actions—the program 
reflects our unwavering dedication to ethical 
conduct and accountability.
Aligned with The Coca-Cola Company and 
FEMSA, the program leverages shared expertise, 
resources, and best practices to maintain consis-
tency, strengthen compliance efforts across all 
operations, and create a competitive advantage 
by fostering trust throughout the value chain.
For us, Compliance is more than a regulatory 
obligation. We adhere to applicable laws and 
internal policies, as well as promote practices 
to mitigate risks, and enhance our reputation. 
A culture of Compliance also fosters pride 
among employees, who appreciate being part 
of an ethical and responsible organization. For 
stakeholders and investors, integrity and ethics 
are essential qualities, and a robust compliance 
program bolsters their confidence in us while 
reinforcing business resilience. 
Empowering Compliance Through Technology
Technology plays a pivotal role in Coca-Cola 
FEMSA’s Global Compliance and Integrity Pro-
gram. By leveraging innovative tools and digital 
platforms, we streamline processes, enable 
real-time monitoring, and ensure seamless 
communication. These advancements empower 
us to proactively strengthen ethical practices, 
address potential risks, and uphold our commit-
ment to operating with integrity.
Partnering for Ethical Growth
We embed compliance principles, legal in-
tegrity, and our sustainability vision into our 
contracts with suppliers and third parties. This 
approach ensures alignment with our legal 
obligations and ethical standards. Furthermore, 
embedding these elements in our agreements 
promotes a shared commitment to sustainable 
growth while strengthening partnerships built 
on trust and mutual respect. 
Third Party Background Checks
We conduct compliance due diligence on third 
parties—including suppliers, clients, employees, 
and donees—using a platform that involves in-
vestigating local and international blacklists, re-
cords, and other relevant information based on a 
risk methodology. The primary goal of third-party 
background checks is to ensure the suitability 
and trustworthiness of third parties before they 
are hired or engaged in any type of relationship. 
This process helps organizations mitigate poten-
tial compliance risks, safeguard their reputation, 
and ensure transparency and accuracy.
Risk Assessment
Risk assessment across the organization is used 
to identify and evaluate a wide range of poten-
tial risks, including those related to corruption. 
This assessment helps organizations mitigate 
the risks of bribery, fraud, and unethical behav-
ior, ensuring compliance with laws and regula-
tions while protecting their reputation. It also 
helps identify areas where bribery or unethical 
practices could occur, such as with third-party 
vendors, employees, or business partners. In 
our company, the corruption risk assessment 
includes:
•	 Mapping risk areas: Identifying vulnerable 
areas within the organization, such as pro-
curement, finance, or partnerships.
•	 Evaluating risk factors: Assessing factors 
like industry practices, authority relation-
ships, and other actions that may contribute 
to corruption.
•	 Internal controls: Reviewing the 
effectiveness of anti-corruption policies, 
whistleblower systems, audits, and due 
diligence processes.
Our practices adhere to all applicable 
legislation, standards, and policies in the 
countries where we operate and in the financial 
markets where we are listed, including the 
Mexican Securities Market Law (Ley del Mercado 
de Valores), for the Mexican Stock Exchange 
and the U.S. Sarbanes-Oxley Act for the New 
York Stock Exchange.
COCA-COLA FEMSA 
GLOBAL COMPLIANCE
AND INTEGRITY
PROGRAM
Evaluation and 
improvement
Commitment
from
Management
Team
Structure
Reporting and 
Monitoring
Corporate 
Guidelines
Risk Analysis
and Control
Communication 
and Trainig
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H I
C
S  
C
O
M
M I
T
T E
E
S U
P
P
O
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ADVANCING OUR CULTURE OF COMPLIANCE
Our 6 C’s of Compliance
1
2
3
4
5
6
Commit: We believe that compliance starts with commitment—a collective dedication to doing what is 
right at every level of our organization. From our leadership to every team member, we foster a culture 
where ethical behavior is not optional but integral to how we operate. This commitment extends to 
aligning our business goals with our values, ensuring our actions reflect our principles.
Compliance Officers participate in the 
Ethics Committees of each country and the 
Corporate Office.
Comply: At the core of our compliance program lies a steadfast commitment to comply with applicable 
laws, regulations, and internal policies. Compliance is not just a requirement—it is a foundation for 
building trust with our stakeholders and safeguarding our company’s integrity. By upholding the highest 
ethical standards, we ensure our operations remain transparent, responsible, and aligned with global 
best practices.
Since 2020, nine Corporate Policies have 
been updated, along with the publication of 
10 Standards and 6 Procedures related to 
Compliance.
Coach: Empowering our people through education is key to sustaining a robust compliance culture. 
Through ongoing coaching initiatives, we provide employees with the tools, knowledge, and resources 
they need to make ethical decisions. From interactive training sessions to tailored workshops, we ensure 
compliance is not just understood but embraced across all operations.
We launched comprehensive global 
Compliance training, reaching over 80,000 
employees, with sessions tailored for 
administrative and operational teams.
Control: Effective compliance requires robust control mechanisms to prevent, detect, and address risks. 
Through advanced monitoring systems, audits, and risk assessments, we maintain vigilance over our 
operations. These controls not only help us stay ahead of potential issues but also strengthen our ability 
to respond swiftly and effectively to any challenges that arise.
Automated Power BI dashboards were 
launched to detect atypical and unusual 
operations.
Communicate: Open and transparent communication is essential to fostering a culture of trust and 
accountability. By communicating openly about our compliance expectations and achievements, we 
ensure everyone is aligned and empowered to contribute to our shared goals. Moreover, we encourage 
employees to speak up about potential concerns and provide accessible channels for reporting issues 
without fear of retaliation. 
We deliver regular Compliance updates 
to corporate employees, with additional 
communications across our regions.
Consistency: True compliance is built on consistency—the continuous application of ethical standards 
and practices across all regions and functions. By integrating compliance into our daily routines, we 
create a resilient system that withstands challenges and reinforces our commitment to accountability. 
Consistency ensures that our values are reflected in every decision we make.
Ongoing reduction in Internal Audit findings 
and improvement opportunities, reflect 
continuous progress in Compliance.

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Our Ethical Framework
Our Comprehensive Ethics System, endorsed by the 
Board of Directors, consists of four pivotal elements: 
the Code of Ethics, internal policies, the Coca-Cola 
FEMSA Ethics Line, and the Ethics Committees. 
Our Ethical Management Model leverages these four 
key levers to foster an ethical culture across the 
company. This model is built on the following core 
principles:
•	 Preventing risks through guidelines that promote 
honest and transparent behavior.
•	 Monitoring compliance within business units 
through the Coca-Cola FEMSA Ethics Committee.
•	 Assessing suspicious conduct in accordance with 
our established guidelines.
•	 Evaluating effectiveness through ongoing feedback 
via reports, internal KPIs, and other initiatives.
Additionally, we have evolved how we integrate ethics 
into our daily operations, promoting a systemic vision 
that fosters a culture of integrity built on three pillars: 
leading by example, acting responsibly, and placing 
ethics at the center of decision-making. These pillars 
support the ongoing development of an accountable 
culture that shapes long-term behavior and ethical 
conduct. Together, these components enable the 
identification and resolution of misconduct while 
actively promoting ethical behavior that upholds our 
company’s legacy. This structure also fosters open 
communication, trust, and psychological safety, en-
suring employees feel secure in voicing concerns and 
providing honest feedback. Empowering employees 
within this ethical framework is essential to their con-
fident participation in the company’s transformative 
journey and growth.
Code of Ethics
The foundation of our organizational culture, the 
 Code of Ethics is the basis of our corporate behav-
ior and the foundation of our policies, procedures, 
and guidelines. It also serves as a valuable tool that 
promotes ethical conduct and guides decision-mak-
ing in alignment with our values and one of our ten 
Principles: Do the Right Thing.
Our Code of Ethics covers key topics such as our 
respect for human rights, including human dignity, 
justice, equity, diversity, and inclusion; safety and 
health at work; and our commitment to neighboring 
communities and the environment. Furthermore, it 
explains our commitment to safeguarding privileged 
and confidential information and our relationship 
with third parties including clients, suppliers, com-
petitors, governments, and authorities. Moreover, 
it establishes guidelines for regulatory compliance, 
anti-corruption, and anti-money laundering practices, 
as well as protocols regarding political contributions 
and the prevention of conflicts of interest. Updated in 
2024, the document outlines responsibilities under 
the Code of Ethics for all levels, from the Board of 
Directors to all employees, promoting accountability 
across all aspects of our operations.
Together with the Coca-Cola FEMSA Ethics Line and 
the Ethics Committee, the Code of Ethics actively pro-
motes ethical conduct, upholds our company's legacy, 
facilitates the identification and resolution of miscon-
duct, and encourages open communication to main-
tain the integrity of our organization. This framework 
also plays a vital role in fostering a culture of trust and 
psychological safety, ensuring employees feel secure 
in voicing concerns and providing honest feedback.
For further information and access to the full docu-
ment of our Code of Ethics please access one of the 
following links:
 Spanish
 English
 Portuguese
COMPREHENSIVE ETHICS SYSTEM

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Internal Regulations 
We have corporate policies that are mandato-
ry for all Coca-Cola FEMSA employees. These 
policies reinforce and expand the scope of our 
Code of Ethics and are subject to established 
controls designed to prevent, identify, investi-
gate, sanction, and remedy potential violations. 
Additionally, we have protocols and procedures 
for handling and investigating complaints.
Coca-Cola FEMSA Ethics Line
Reports regarding potential noncompliance 
with the Code of Ethics are submitted through 
the  Coca-Cola FEMSA Ethics Line. This whis-
tleblowing system, managed by an independent 
third party and available 24/7, allows employ-
ees, customers, suppliers, third parties, neigh-
bors, and other stakeholders to file reports 
anonymously, ensuring that all submissions 
receive fair and impartial consideration. 
The Ethics Line serves as a stakeholder griev-
ance mechanism, addressing concerns relat-
ed to human rights violations and providing 
local communities with a platform to voice 
their concerns. The Ethics Line is an essential 
component of the Coca-Cola FEMSA Human 
Rights Due Diligence Model, reflecting our on-
going commitment to strengthening our ethical 
framework.
Our Ethics Line includes an Online Reception 
System (Web Intake Site - WIS) and more than 
10 additional access channels, tailored to each 
country where we operate. This channel, man-
aged by an independent third-party company, 
is available 24/7 and allows for the confidential 
reporting of any breach.
In 2024, the Coca-Cola FEMSA Ethics Line 
received 2,750 reports, on topics ranging from 
work environment and leadership to operation-
al or financial matters. The increase in reports 
from last year reflects the growing trust in our 
system and confidence among employees to 
voice their concerns. It underscores our com-
mitment to fostering a transparent and support-
ive workplace culture where open dialogue and 
psychological safety are prioritized.
 Reports to the Ethics Line can be submitted 
online or by phone. Phone numbers and report-
ing instructions are available at 
lineaeticadilo.ethicspoint.com.
Financial 
information 
1%
BY TOPIC
Human 
resources 
89%
Operational 
10%
In review 
21%
Substantiated 
35%
Unsubstantiated
44%
BY STATUS
We are fostering a culture where employee 
voices are not only heard but have a 
meaningful impact. According to our most 
recent Organizational Climate Survey: 
87%
85%
97%
of employees perceive a 
strong ethical culture at 
Coca-Cola FEMSA.
of employees have the 
confidence to report 
potential unethical behavior 
to our Ethics Line.
of employees stated that 
the company has clearly 
communicated its values 
and expectations for ethical 
behavior.

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A Holistic Strategy for Ethical Oversight
Reports received to the Ethics Line are analyzed 
impartially and confidentially by a dedicated team of 
investigators. 
When a report is submitted through any of Coca-Cola 
FEMSA’s Ethics Line communication channels, it is 
received by an independent external party responsi-
ble for collecting all relevant information. Additional 
evidence—such as photos, emails, documents, or vid-
eos—can also be attached to provide further context. 
Once the report is finalized, a unique report access 
number is generated, and an optional password can 
be set up, allowing for additional information to be 
submitted and enabling tracking of the report’s prog-
ress. Reports are carefully processed and examined 
through our Comprehensive Ethics System. Investiga-
tions follow established internal protocols designed 
to ensure impartial, objective, fair, and consistent 
outcomes. This approach maintains the integrity and 
credibility of the investigative process.
On average, it took 54 days to resolve each report, 
reflecting a significant improvement with a 55% re-
duction in resolution time compared to 2023. Of the 
total reports received, 44% were determined to be 
unsubstantiated. Corrective measures to address sit-
uations that do not align with our Code of Ethics can 
include feedback, coaching sessions, reinforcement 
of the Code of Ethics, written reprimands, dismissals, 
criminal prosecution by competent authorities, and 
the pursuit of other applicable legal actions. These 
measures are implemented in alignment with the 
Coca-Cola FEMSA Sanctions Guidelines.
Beyond focusing solely on resolving the reports, we 
have adopted a holistic approach that integrates pre-
vention, monitoring, detection, and response to ethi-
cal dilemmas. Our enhanced system now includes:
•	 Specialized training programs for ethics investiga-
tors.
•	 A management platform for the Ethics Line to en-
hance transparency and reliability.
•	 A robust framework with corporate standards and 
internal guidelines on ethical issues.
•	 A communication strategy that strengthens trust in 
the Coca-Cola FEMSA Ethics Line.
Ethics Committees
The Ethics Committees serve as oversight and control 
bodies, ensuring adherence to the Code of Ethics 
while addressing the company’s most significant 
ethical situations. 
There are Ethics Committees in each of our countries 
that report to the Corporate Ethics Committee. Their 
role locally is to oversee compliance with the Code 
of Ethics and address significant ethical matters, 
including concerns, reports, and inquiries. They are 
instrumental in fostering an environment where em-
ployees feel secure and supported in raising ethical 
issues, contributing to a transparent and accountable 
workplace culture.
The Corporate Ethics Committee is a collegiate body 
whose functions are defined by the internal regula-
tory framework, ensuring the independence of its 
decisions, criteria, and corrective measures. Among 
its various functions, the Corporate Ethics Commit-
tee ensures that investigations into reports received 
through the Coca-Cola FEMSA Ethics Line—managed 
by a third-party company—are conducted impartially, 
objectively, and confidentially, guaranteeing the pro-
tection of those who submit reports. Additionally, the 
Corporate Ethics Committee defines or authorizes cri-
teria and, where necessary, deliberates on, decides, 
or recommends disciplinary or corrective actions for 
violations of the Code of Ethics or Corporate Policies. 
The Corporate Ethics Committee comprises our CFO, 
CHRO, HR Executives, Compliance Officer, Internal 
Audit, and Chief Legal Officer, operating under our 
Comprehensive Ethics System. The diversity of its 
members reinforces impartiality in the decision-mak-
ing process.
•	 10 Local Ethics Committees.
•	 1 Corporate Ethics Committee.
Do the Right Thing for us 
means always putting ethics 
first—caring for the planet, 
supporting our communities, 
and prioritizing people in 
every action we take. For 
information about Coca-Cola 
FEMSA’s 10 Principles visit 
 page 16.

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TRAINING AND COMMUNICATIONS ON COMPLIANCE AND BUSINESS ETHICS
Building Integrity: Coca-Cola FEMSA’s Ethics 
Training
The foundation of our Comprehensive Ethics Sys-
tem lies in the implementation of robust preventive 
measures aimed at fostering a culture of compliance 
throughout the organization. 
At our company, personal responsibility is essential 
in empowering individuals to confidently contribute 
toward achieving our company’s goals. Central to this 
approach is a comprehensive training program that 
spans all levels of responsibility across our geogra-
phies, equipping employees and contractors with the 
knowledge and tools needed to adhere to our ethical 
standards. Complementing this training, continuous 
communication campaigns reinforce the importance 
of ethical behavior, serving as regular reminders to 
our workforce and embedding the principles of integ-
rity and accountability into our corporate ethos.
Introducing Our Ethical Culture: At Coca-Cola 
FEMSA, ethics training is a cornerstone of our on-
boarding process for new employees. From the start, 
every team member is introduced to their rights and 
obligations, our Code of Ethics, and the Ethics Line. 
This training ensures that new employees understand 
our commitment to ethical conduct, responsible 
decision-making, and open communication, fostering 
a workplace culture built on integrity, respect, and 
accountability from day one.
Compliance with our Code of Ethics: Every em-
ployee receives frequent training and signs a Letter 
of Compliance with our Code of Ethics. This step 
is instrumental in ensuring they not only recognize 
the Code but also fully understand the actions or 
omissions that could pose risks to our organization. 
Additionally, the Letter of Compliance emphasizes the 
importance of reporting any suspected violations to 
the Coca-Cola FEMSA Ethics Line.
Ethics Training: The Ethics Mindset and Ethics 
KOFscience training program is a key initiative 
designed to embed ethical values and practices 
within our organizational culture. Tailored to address 
specific ethical challenges employees may encounter, 
this comprehensive program educates and empowers 
them, emphasizing the importance of integrity and 
ensuring a thorough understanding of our ethical 
standards.
Preventing Discrimination and Harassment: Dis-
crimination and harassment training are integral com-
ponents of our Ethics Mindset program. Additionally, 
we have implemented webinars and targeted com-
munication campaigns across our operations, specif-
ically addressing issues of workplace violence, with 
a particular focus on discrimination and harassment. 
These initiatives aim to empower our operational 
teams by providing clear guidance on effectively ad-
dressing and preventing such conduct.
Ethics Communication Campaigns: Furthermore, 
we are expanding our communication campaigns 
across our operations to place greater emphasis on 
prevention and compliance with the company’s Code 
of Ethics and Policies. These enhancements aim to 
proactively address potential issues and reinforce our 
commitment to maintaining the highest standards of 
ethical conduct throughout the organization.
Addressing Complex Cases: Building on insights 
from the growing number of reports to the Coca-Cola 
FEMSA Ethics Line, we are also enhancing training 
for Ethics Committee members, equipping them with 
specialized skills for conducting nuanced investiga-
tions. This step is pivotal in enhancing our investiga-
tion processes for specific types of cases.
Training for Investigators: In 2024, we digitalized 
the onboarding training for our investigators to stan-
dardize their work across all operations with three 
modules: basic management of the Comprehen-
sive Ethics System, use of the reports management 
platform, and corporate investigation methodolo-
gy. Additionally, investigators received a series of 
complementary trainings designed to reinforce key 
competencies, including integrity culture, investiga-
tion methods, internal audit methodology, workplace 
harassment, internal policies and regulations, and 
conflict of interest management.
100%
98%
ALL
of employees 
have signed 
a Letter of 
Compliance 
with our Code 
of Ethics. 
of employees 
completed the 
Ethics Mindset 
course. 
new employees 
receive ethics 
training as 
part of their 
onboarding 
process

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STRATEGIC PUBLIC POLICY ENGAGEMENT
Collaboration for Sustainable Growth
At Coca-Cola FEMSA, we recognize that proactive 
public policy engagement is essential to fostering a 
sustainable and resilient business environment. We 
are committed to driving collaboration across our in-
dustry through active engagement with associations 
and government bodies. Partnerships play a pivotal 
role in amplifying our impact and achieving our stra-
tegic objectives. Through strategic collaboration with 
key stakeholders and industry alliances, we leverage 
collective expertise to foster innovation, and address 
industry challenges.
Our approach to public policy is guided by trans-
parency and accountability. Our Code of Ethics and 
Institutional Relations and Public Affairs Policies 
establish clear principles for ethical engagement 
with governments, regulators, civil society organiza-
tions, and industry groups. Reviewed by our Board of 
Directors, these policies define the framework for our 
institutional relations and ensure alignment with our 
long-term sustainability commitments.
We continuously assess our trade groups, related 
association memberships, and policy engagements to 
ensure they support responsible business practices 
and give us the opportunity to exchange ideas among 
a broad range of perspectives on our key policy issues. 
 For more details on our associations and 
memberships, see the complete list here.
Our Approach to Our Sustainability Framework
As we advance our sustainability and growth jour-
neys, our memberships in key associations under-
score our commitment to collective action and the 
essential role of collaboration. As part of our trade 
association membership management system, we 
have an Institutional Relations Policy that applies 
across all jurisdictions where we operate. This policy 
reinforces our commitment to building and maintain-
ing positive relationships and proactive agendas with 
key stakeholders vital to our business’s long-term 
sustainability.
In 2024, Coca-Cola FEMSA engaged in public policy 
efforts on key industry and sustainability topics, le-
veraging its presence in chambers and trade associ-
ations to help drive progress. In alignment with our 
Sustainability Framework, our contributions included:
•	 Circular Economy: We actively support initiatives 
that promote packaging innovation, reuse, and 
recycling—contributing to our Packaging & Circular 
Economy priorities. In 2024, we collaborated with 
five organizations on this front, providing a total 
contribution of US$1.3 million.
•	 Climate Action: Our public policy engagement 
reinforces our commitment to climate change mit-
igation and adaptation across the value chain. By 
supporting organizations whose agendas address 
climate-related topics, we help advance sustain-
able business practices industry-wide. In 2024, 
we worked with three organizations, contributing 
US$31 thousand to climate-related initiatives.
Beyond these priorities, we advocate for water 
stewardship, human rights, and responsible business 
conduct, collaborating with stakeholders to shape a 
more sustainable future. We cultivate strong, long-
term relationships with key stakeholders to foster 
consensus, agreements, and alliances—sharing our 
Sustainability Framework ambitions and seeking 
collaborative support. In cases where misalignment 
arises between trade association positions and our 
own sustainability strategies, we pursue construc-
tive dialogue to foster alignment while upholding our 
commitments. Our vision for public policy is rooted 
in collective action, demonstrating that partnerships 
and ethical leadership are key to long-term success.

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ENVIRONMENTAL MANAGEMENT SYSTEM
Environmental Governance and 
Compliance
At Coca-Cola FEMSA, our Environmental 
Management System (EMS) provides a 
structured framework to identify, address, 
and minimize environmental risks while 
embedding sustainable practices into our 
operations and decision-making process-
es. This system ensures compliance with 
environmental regulations, promotes 
continuous improvement, and fosters a 
culture of environmental responsibility 
throughout the company.
Our EMS is built on governance, account-
ability, and compliance, with assigned 
roles and responsibilities at all levels of 
the organization to drive environmental 
performance. Leadership and sustainabil-
ity teams oversee policy implementation 
and regulatory compliance, ensuring 
alignment with our long-term environ-
mental commitments.
We operate in all material respects or 
within the applicable environmental laws 
and regulations in the countries where we 
operate. To uphold the highest standards, 
we obtain certifications aligned with inter-
nationally recognized norms. 88% of our 
bottling facilities are ISO 14001 certified, 
ensuring a standardized approach to 
environmental management. Additionally, 
in the countries where we operate, several 
of our bottling facilities have achieved 
certifications such as Clean Industry, Zero 
Waste Management System, ISO 50001, 
and ISO 14064. We also hold LEED certi-
fication at our facilities in Maringa, Brazil, 
and Tocancipá, Colombia—reinforcing our 
commitment to operational excellence 
and internationally recognized sustain-
ability standards.
Continuous Improvement and Audits
Continuous improvement is a core pil-
lar of our EMS, with corrective actions 
and monitoring mechanisms in place to 
enhance environmental performance. We 
regularly assess key areas such as ener-
gy efficiency, emissions reduction, water 
conservation, and waste management to 
identify opportunities for innovation and 
efficiency gains. Our EMS includes internal 
and external audits, ensuring transparen-
cy and accountability. These assessments 
help us measure progress, address gaps, 
and strengthen compliance with environ-
mental policies. 
Stakeholder Engagement and Employee 
Training
We prioritize effective communication 
on environmental matters, maintaining 
dialogue with stakeholders, regulators, 
and industry partners. Through active 
participation in industry associations, we 
collaborate to drive best practices and 
regulatory advancements in sustainability.
Our commitment to training and aware-
ness is fundamental to the success of 
our EMS. We equip employees with the 
knowledge and skills necessary to inte-
grate environmental responsibility into 
their daily operations. Our training initia-
tives promote compliance, sustainability 
culture, and resource efficiency, rein-
forcing Coca-Cola FEMSA’s dedication to 
environmental stewardship. 
Through our Environmental 
Management System, we 
continuously advance toward 
a more sustainable future, 
ensuring that our operations 
align with global best practices 
and our long-term sustainable 
growth vision.

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RISK MANAGEMENT
Risk Management Governance Framework
Coca-Cola FEMSA’s Risk Management Governance 
Framework adopts a three lines of defense model, 
structured to manage and mitigate risks effectively 
by clarifying responsibilities, minimizing failures, 
and preventing duplication of efforts.
1.	First line of defense: This structure consists of 
Operational Risk Owners embedded through-
out the organization, representing all processes 
at both the local and corporate levels. They are 
responsible for identifying and updating risks and 
controls, conducting risk assessments, and imple-
menting corrective actions. To maintain consisten-
cy and oversight, the identified risks and controls 
are systematically consolidated and regularly up-
dated within Coca-Cola FEMSA’s comprehensive 
Risk and Controls Matrix, providing a clear view of 
the organization’s risk landscape.
Board of 
Directors
Chief Executive 
Officer
Chief Legal 
Officer
SLT
Chief Financial 
Officer
Audit 
Committee
Internal 
Audit
External 
Audit
Corporate 
Practices 
Committee
Planning 
and Finance 
Committee
Comptroller’s 
Officer Coca-Cola 
FEMSA 
Risks & Controls 
Management 
Coca-Cola FEMSA
Risks & Controls 
Management 
LATAM
Risks & Controls 
Management 
Mexico
Risks & Controls 
Management 
Brazil
Business 
Continuity 
Management
Operational Risk Owners / Process Owners
F I R S T  L I N E
S E C O N D  L I N E
T H I R D  L I N E
Manager Risks 
& Control 
Management

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2.	Second line of defense: A system composed of the Cor-
porate Risk and Controls area, which operates separately 
from the business lines to maintain objectivity and avoid 
conflicts of interest. It reports directly to the Corporate 
Comptroller’s Office to support alignment with corporate 
oversight and is overseen by the Chief Financial Officer, 
providing an additional layer of accountability and gover-
nance within the organization’s risk management structure.
3.	Third line of defense: Consists of Independent Auditors. 
The Internal Audit team is responsible for testing the ef-
fectiveness of controls, summarizing findings, and monitor-
ing the implementation of corrective action plans. Mean-
while, External Auditors track key issues and establish 
deliverables for entity-level control testing. Both Internal 
and External Auditors report directly to the Audit Commit-
tee of the Board of Directors, ensuring impartial oversight.
The Board of Directors plays a pivotal role in Coca-Cola 
FEMSA’s Risk Management Governance Framework by 
providing strategic guidance and oversight to uphold the 
alignment of the organization’s risk management practices 
with a culture of transparency. The Board regularly reviews 
the effectiveness of the company’s risk management 
systems, including the three lines of defense, to confirm that 
risks are identified, assessed, and mitigated effectively. Also, 
it evaluates the organization’s compliance with regulatory 
requirements, ethical standards, and internal policies, 
ensuring accountability at all levels.
Advancing a Robust Risk Management Culture
Executive compensation at Coca-Cola FEMSA aligns with the 
company’s vision of creating long-term sustainable value. 
This includes incorporating financial incentives for executives 
and managers tied to specific risk management metrics, such 
as compliance with regulatory standards, achieving annual 
targets related to operational efficiency, and mitigation of 
key organizational risks. By linking compensation to these 
metrics, the company drives alignment between leadership 
actions and the broader objectives of fostering resilience and 
operational continuity. For more details, please refer to the 
Executive Compensation section on page 124.
Furthermore, Board members participate in ongoing risk 
management education programs, including workshops and 
audit practices, to stay prepared for evolving challenges. 
Additionally, we offer continuous risk management training 
programs across the company, with content accessible to 
all relevant employees through our online training platform, 
as well as the Coca-Cola FEMSA Classroom online tool for 
officers and managers.

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Risk Management System: A Proactive 
Approach
Coca-Cola FEMSA’s Risk Management System 
is a comprehensive and structured framework 
designed to identify, assess, and mitigate risks 
across all levels of the organization. Rooted 
in global best practices and supported by a 
robust technological infrastructure, the system 
promotes resilience, operational continuity, 
and alignment with the company’s strategic 
objectives.
RISK 
MANAGEMENT
MONITORING 
RISKS
ACCEPT 
RISK
Vision and 
Values 
Coca-Cola 
FEMSA
Business 
Risk 
Management 
Strategy
Definition 
of Business 
Objectives
REFERENCE FRAMEWORK AT COCA-COLA FEMSA 
ISO 31000 • COSO 2013 • COSO ERM • COBIT 5
Risk 
environment
Treatment 
Strategies
Monitoring
Risks
Identify risks
Interact with 
Risk Catalog
Analyze and 
Evaluate Risks
Prioritize Risks
Governance
Performance
Technological Infrastructure
Audit 
Committee
Risk 
Committee
Corporate 
Practices 
Committee
Board of Directors
Executive 
Team
Planning 
and Finance 
Committee
1
6
7
2
3
4
5
Reporting

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Coca-Cola FEMSA’s Risk Management System Pro-
cess provides a structured approach to managing 
risks, aligning with strategic objectives while fostering 
informed decision-making. The process is structured 
around seven key steps:
1.	Risk environment: The process starts by under-
standing the broader risk landscape and aligning 
with the company’s business objectives. This facili-
tates the evaluation of all risks within the context of 
organizational priorities.
2.	Identify risks: Risks are systematically identified 
across all operational areas, creating a comprehen-
sive view of potential threats and opportunities.
3.	Interact with the Risk Catalog: Risks are classified 
by category, subcategory, and focus area to identi-
fy risk factors. Identified risks are aligned with our 
Sustainability Framework.
4.	Analyze and evaluate risks: Risks are assessed for 
their potential impact and likelihood of occurrence. 
This analysis helps determine the relative impor-
tance of each risk.
5.	Prioritize risks: Risks are ranked based on their 
significance, enabling the allocation of resources to 
address the most critical issues effectively.
6.	Generate actions and strategies: Mitigation 
actions and strategies are developed to address 
prioritized risks, reducing their potential impact on 
the organization.
7.	Monitoring, controlling, and reporting: Risks are 
continuously monitored to verify that mitigation 
plans remain effective, and corrective actions are 
implemented as needed. During the Risk Manage-
ment System process, information is communicat-
ed to all levels of the organization to prioritize and 
make decisions.
The company’s Risk Management System is built on 
globally recognized standards, including ISO 31000, 
COSO ERM, COSO 2013, and COBIT 5, fostering consis-
tency, accountability, and adherence to industry-leading 
practices while enabling the company to respond ef-
fectively to emerging challenges. By integrating globally 
recognized frameworks, leveraging advanced technol-
ogy, and implementing a structured risk management 
process, Coca-Cola FEMSA’s Risk Management System 
contributes to safeguarding the company’s operations 
and protecting its long-term value for stakeholders 
while remaining prepared to seize opportunities.
Technology serves as a cornerstone of Coca-Cola 
FEMSA’s Risk Management System, enabling 
efficiency, accuracy, and scalability. The system’s 
technological infrastructure provides data-driven 
insights, automated workflows, and seamless 
integration with strategic objectives.
Risk and Controls Matrix: A framework to Determine Risk Appetite
At Coca-Cola FEMSA, our Risk and 
Controls Matrix serves as a corner-
stone of our Risk Management Sys-
tem, providing us with a structured 
framework to evaluate risks based on 
their potential impact and likelihood 
of occurrence. This visual tool catego-
rizes risks along two key dimensions: 
the severity of their consequences, 
ranging from minor to critical, and 
the probability of their occurrence, 
from remote to imminent. Using a 
color-coded system to represent risk 
levels—green for minor risk, yellow 
for low risk, orange for moderate risk, 
pink for high risk, and red for critical 
risk—the matrix gives us a clear way 
to prioritize threats to our operations 
and strategic goals.
A key aspect of this framework is how 
we define risk appetite, which aligns 
with our organizational culture and is 
rooted in performance and econom-
ic metrics specific to each business 
unit. This framework also aligns with 
our risk tolerance and risk capacity, 
enabling us to effectively allocate 
resources and focus on the areas that 
matter most.
High-risk areas requiring immediate 
attention are addressed with mitiga-
tion strategies, while moderate risks 
are monitored to prevent escala-
tion. The insights generated through 
this process inform strategic deci-
sion-making, enabling the company 
to evaluate risk exposure for specific 
projects, investments, or external 
developments. This approach pro-
vides Coca-Cola FEMSA with a tool 
to remain agile and resilient, capable 
of adapting to evolving threats in a 
fast-changing global environment.
LIKEHOOD
Remote 
1-20%
Not probable 
21-40%
Probable 
41-60%
Highly 
probable 
61-80%
Imminent 
>80%
IMPACT / MAGNITUDE
Critical
High
Moderate
Low
Minor
RISK APPETITE
RISK TOLERANCE
RISK CAPACITY

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Description Of Company’s Risk Exposure: Two Case Studies
The following table provides examples of identified risks, their inherent and residual 
risk evaluations, and the mitigation actions Coca-Cola FEMSA implements to address 
them effectively.
Risk
Description
Inherent risk
Mitigating actions
Residual risk
Environmental
regulations
This risk pertains to 
the potential impact of 
environmental regulations 
that may hinder the 
company's operations. 
These regulations include 
constraints related to PET 
usage, waste management, 
water consumption, carbon 
footprint, and mobility.
The inherent risk is 
evaluated as moderate 
(pink) on the risk matrix, 
with a significant probability 
of occurrence and a critical 
impact if left unaddressed. 
This highlights the 
regulatory and compliance 
pressures Coca‑Cola FEMSA 
faces in adhering to stricter 
environmental standards.
•	 Monitoring events in 
official sources.
•	 Participation in working 
groups.
•	 Ethics and compliance 
programs across the 
organization.
After implementing 
mitigation actions, the 
residual risk is assessed as 
low (green), indicating that 
the company’s proactive 
measures have significantly 
reduced the threat to 
manageable levels.
Water
Scarcity
This risk involves the 
potential interruption 
or inability to continue 
operating due to water 
scarcity or restrictions in the 
water basins where Coca-
Cola FEMSA operates.
The inherent risk is 
assessed as moderate 
(orange), on the risk 
matrix with a substantial 
impact due to the critical 
importance of water 
to Coca‑Cola FEMSA’s 
production processes.
•	 Company’s Water Risk 
Assessment Tool.
•	 Company’s Source 
Vulnerability Assessment.
•	 Compliance with water 
concessions.
•	 Water stewardship 
programs.
•	 Water replenishment 
efforts.
•	 Infrastructure 
investments.
With mitigation strategies 
in place the residual 
risk is reduced to low 
(green), demonstrating 
the company’s success 
in addressing sustainable 
access to water resources.

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Review of Risk Exposure Frequency
We regularly review our process risk exposures on a daily, weekly, monthly, or annual basis, de-
pending on the assessment method used. These mechanisms enable us to identify opportunities to 
design effective action plans and mitigate risks.
The annual Internal Audit program is reviewed and approved by the Audit Committee of the Board 
of Directors to promote a thorough evaluation of the internal control system, preserving the in-
dependence and objectivity of the Internal Audit group. Furthermore, through an external audit, 
we are annually reviewed by an Independent Registered Public Accounting Firm based on criteria 
established in the Internal Control-Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (2013 Framework and COSO Criteria). For more infor-
mation, please visit the Independent Registered Public Accounting Firm section of our 20-F Report.
Assessment 
method
Scope
Self-assessments
Involves answering a series of questions where the owner of the control 
activities provides evidence that the processes and activities within their 
roles and responsibilities were performed.
System monitoring
Program settings in the SAP GRC system automatically collect and evaluate 
data, identifying deviations from business rules defined by the process 
owner and generating alerts.
Guided 
assessments
Conducted as in-person reviews at operating units or central office 
processes, these assessments are based on risk prioritization or 
operational requests and can also be triggered by recurring deviations 
identified through system monitoring.
Specials 
assessments
These assessments are requested by risk or process owners when flaws 
are identified in process controls and may also arise from complaints 
received through the whistle-blowing system.
Internal and 
external audit
This process provides advice to functional areas for designing action 
plans based on audit findings and includes follow-up on the status and 
completion of those action plans.
Managing Incidents and Crises Efficiently
Our Incident Management and Crisis Resolution (MIRC) methodology is a comprehensive ap-
proach designed to manage incidents and crises efficiently. Led by FEMSA, MIRC is implement-
ed across all our operations to achieve rapid and effective response capabilities. This method-
ology encompasses the identification of risks, assessment of potential impacts, evaluation of 
occurrence probabilities, and development of emergency plans and risk mitigation strategies, 
enabling us to maintain resilience and operational continuity.
Integrating Risk Criteria in the 
Development of Products and Services
At Coca-Cola FEMSA, we incorporate 
risk management practices across our 
extensive value chain, from sourcing 
raw materials to delivering refreshing 
beverages to millions of consumers. 
This comprehensive approach not only 
addresses risks at every stage of our 
production and logistics processes but 
also integrates risk criteria into the 
development of products and services. 
By embedding risk criteria at the 
earliest stages of product and service 
innovation, we proactively address 
potential challenges, ensuring that 
our offerings meet evolving consumer 
expectations and align with our 
business and sustainability goals.

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Emerging Risk: Safeguarding the Future
At Coca-Cola FEMSA, we implement proactive measures 
and strategies to identify emerging risks before they 
materialize, safeguarding our business continuity and 
seizing opportunities in an ever-changing environment. 
Through comprehensive sensitivity analyses, we evalu-
ate financial and non-financial emerging risks to uncover 
potential vulnerabilities and assess their implications. 
Additionally, we regularly review our risk exposure to stay 
ahead of evolving threats, enabling us to adapt quickly 
and make informed decisions.
Embedding a Sustainability Perspective
Sustainability considerations are central to our Risk Man-
agement System and emerging risk analysis approach, 
enabling us to address challenges related to environ-
mental, social, and governance factors that increasingly 
influence our operations. We also assess how these risks 
affect our overall business strategy and guide the specific 
measures we implement to mitigate them. This approach 
is tied to our double materiality analysis and Sustainabili-
ty Framework, ensuring that our risk management efforts 
reflect our sustainability impacts, risks, and opportuni-
ties in the short, medium, and long term.
Embedding a sustainability perspective requires adopting 
a long-term view of our operations, focusing on interde-
pendencies such as the link between sustainability reg-
ulations and operational continuity. Accurate mapping of 
these risks is crucial, as many can be mitigated through 
targeted actions. Furthermore, sustainability linked risk 
management calls for proactive reporting to maintain 
transparency, contributing to our stakeholders being 
well-informed about our risk mitigation actions.
As part of this approach, climate-related risks and 
opportunities are a core focus, given their growing 
influence on both environmental sustainability and 
business resilience.
The impacts of climate change are not only relevant 
for the planet but also for the communities where we 
operate. Accordingly, identifying climate-related risks 
and opportunities enables us to mitigate its effects, build 
resilience in operations and communities, and sustain 
our organization’s growth responsibly. To address our 
stakeholders’ concerns and proactively prepare for future 
climate change challenges, we have identified and quan-
tified the primary risks and opportunities related to cli-
mate change, along with their potential financial impacts 
in the short, medium, and long term. For more informa-
tion, please refer to our 2024 Task Force on Climate-Re-
lated Financial Disclosures (TCFD) Report on page 172.
of the identified risks are 
connected to one or more 
sustainability aspects.
22%
During the latest update of 
our risk and control base, we 
found that 

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Our company is present in different countries and regions; consequently, we are continually exposed to an environment that 
presents challenges and risks. Our ability to manage potential risks is vital for our business’ value creation. Accordingly, our 
business strategy includes a Comprehensive Risk Management Process through which we are able to identify, measure, register, 
assess, prevent, and mitigate risks.
RISK MANAGEMENT MATRIX 
Main Risk 
Potential Impacts 
Key Mitigation Actions 
 
Strategic Shareholder Relationships 
Our business depends on our relationship with The 
Coca-Cola Company and FEMSA, and changes in 
this relationship may adversely affect us. 
•	 Termination of the bottler agreements. 
•	 Actions contrary to the interests of our 
shareholders other than The Coca-Cola Company 
and FEMSA. 
•	 Comply with the bottler agreements. 
•	 Work together and promote effective interaction between our strategic shareholders to 
maximize value creation. 
 
Consumer Preferences 
Changes in consumer preferences, purchase 
drivers, and consumption habits might generate 
variability in the demand for some of our products. 
•	 Variability in the demand for our products. 
•	 Plastic pollution concerns may change consumer 
preferences regarding our portfolio.
•	 Transform into a total beverage company aligned with consumers’ changing tastes and 
lifestyles. 
•	 Build a winning multi-category portfolio of products and presentations. 
•	 Drive our low- and no-sugar portfolio ahead of consumer trends. 
•	 Offer sustainable packaging options for our beverages. 
 
Product Safety and quality concerns
The success of our business depends in large part 
on our ability to maintain consumer confidence in 
the safety and quality of all of our products.
•	 If we fail to meet quality standards, particularly 
as we expand our product offerings our business 
could be negatively affected.
•	 We have rigorous product safety and quality standards, which we expect our operations to 
meet.
•	 We may need to recall products if they become contaminated or adulterated by any means 
or if they are mislabeled.
 
Coca-Cola Trademarks 
Coca-Cola’s and our brand reputation or brand 
violations could adversely affect our business. 
•	 Damage to Coca-Cola’s and our trademark 
reputation. 
•	 Maintain the reputation and intellectual property rights of Coca-Cola trademarks and our 
own trademarks. 
•	 Effective brand protection. 
•	 Strictly comply with Responsible Marketing Policies. 

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Main Risk 
Potential Impacts 
Key Mitigation Actions 
 
Competition 
Competition could adversely affect our business, 
financial performance, and results of operations. 
•	 Changes in consumer preferences. 
•	 Lower pricing by competitors. 
•	 Offer affordable prices, returnable packaging, effective promotions, access to retail outlets 
and sufficient shelf space, enhanced customer service, and innovative products. 
•	 Identify, stimulate, and satisfy consumer preferences. 
 
Cyber Incidents 
Since our business is highly leveraged by 
information systems and digital services, it 
could be significantly affected in the event of a 
security breach or cyber incident that affects 
the confidentiality, availability, or integrity of 
information and information systems. 
•	 Business disruption. 
•	 Theft or unauthorized exposure of sensitive or 
confidential information. 
•	 Regulatory noncompliance. 
•	 Economic loss. 
•	 Reputational damage and/or impact on share 
value. 
•	 A systemic approach to cybersecurity based on industry standards. 
•	 Oversight by the Board’s Audit Committee, the senior management, and a Chief 
Information Security Officer. 
•	 Cybersecurity-focused organizational structure. 
•	 Risk management process supported by periodic independent assessments. 
•	 Personnel awareness and training program regarding cybersecurity, social engineering, 
and phishing prevention. 
•	 Continuous investment to strengthen the security of existing processes and technologies. 
•	 Security by design approach to the new business digital initiatives. 
•	 Continuous improvement of monitoring, incident response, and resilience capabilities. 
 
Economic, Political, and Social Conditions 
Adverse economic conditions, political, and social 
events in the countries where we operate and 
elsewhere, and changes in governmental policies 
may adversely affect our business, financial 
condition, results of operations, and prospects. 
•	 Affect and reduce consumer per capita income, 
which could result in decreased consumer 
purchasing power. 
•	 Lower demand for our products, lower real pricing 
of our products or a shift to lower margin products. 
•	 Negatively affect our company and materially 
affect our financial condition, results of 
operations, and prospects. 
•	 Sudden changes in our production due to last-
minute regulatory adjustments, which could 
imply increased costs.
•	 Through a risk management strategy, hedge our exposure to interest rates, exchange 
rates, and raw material costs. 
•	 Evaluate annually, or more frequently, when the circumstances require, the possible 
financial effects of these conditions and, to the extent possible, anticipate mitigation 
measures. 
•	 Develop scenarios and contingency plans for adverse political and social developments 
that allow for business continuity considering, among other options: alternative 
distribution routes, stock management to prioritize critical SKUs, etc. 
 
Regulations 
Taxes and changes in regulations in the regions 
where we operate could adversely affect our 
business. 
•	 Increase in operating and compliance costs. 
•	 Restrictions imposed on our operations. 
•	 Limitations on the use of certain ingredients or 
packaging materials (PET).
•	 The imposition of new taxes, increases in existing 
taxes, or changes in the interpretation of tax laws 
and regulation by tax authorities that may have a 
material adverse effect on our business, financial 
condition and results of operations. 
•	 Identify regulatory risks and proposals of changes to regulations that directly affect our 
operation or financial condition. 
•	 Advocacy work to provide advice on legislators’ proposed regulatory changes. 

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Main Risk 
Potential Impacts 
Key Mitigation Actions 
 
Legal Proceedings 
Unfavorable outcomes of legal proceedings could 
adversely impact our business. 
•	 Investigations and proceedings on tax, consumer 
protection, environmental, and labor matters. 
•	 Comply with applicable laws and regulations and comply with workplace rights policy. 
 
Weather Conditions, Natural Disasters, and 
Public Health Crises 
Adverse weather conditions, natural disasters, 
and public health crises may adversely affect our 
business, financial condition, results of operations, 
and prospects. 
•	 Impact consumer patterns and beverage sales. 
•	 Affect plants’ installed capacity, road 
infrastructure, and points of sale. 
•	 Negatively affect our business, financial 
condition, results of operations, and prospects. 
•	 Implement business continuity plans and safety protocols to protect employees and avoid 
significant disruptions to our business. 
•	 Insure assets and operations against such adverse events. 
 
Acquisitions and Business Alliances 
Inability to successfully integrate acquisitions or 
achieve expected synergies could adversely affect 
our operations. 
•	 Difficulties and unforeseen liabilities or additional 
costs in restructuring and integrating operations. 
•	 Integrate acquired or merged businesses’ operations in a timely and effective way, 
retaining key qualified and experienced professionals. 
 
Foreign Exchange 
Depreciation of the local currencies of the countries 
where we operate relative to the U.S. dollar could 
adversely affect our financial condition and results. 
•	 Financial loss. 
•	 Increase cost of some raw materials. 
•	 Adversely affect our results, financial condition, 
and cash flows in future periods. 
•	 Closely monitor developments that may affect exchanges rates. 
•	 Hedge our exposure to the U.S. dollar with respect to certain local currencies, our U.S. 
dollar-denominated debt obligations, and the purchase of certain U.S. dollar-denominated 
raw materials. 

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Main Risk 
Potential Impacts 
Key Mitigation Actions 
 
Climate Change and legal or regulatory responses 
thereto
Adverse weather conditions, and increased 
compliance costs and expenses related to legal or 
regulatory requirements could adversely affect our 
business and results of operations. 
•	 Negatively affect consumer patterns and reduce 
sales. 
•	 Affect plants’ installed capacity, road 
infrastructure, raw material supply, and points of 
sale. 
•	 Identify sources of our operations’ CO2e emissions. 
•	 Support and comply with climate change mitigation measures. 
•	 Identify and reduce our environmental footprint through efficient use of water, energy, and 
materials. 
 
Sustainability regulatory requirements 
Our business is subject to evolving regulatory 
requirements and expectations, which expose us to 
increased costs and legal and reputational risks
•	 Our ability to achieve our sustainability goals and 
aspirations and to accurately and transparently 
report our progress presents numerous 
operational, financial, legal and other risks, and 
is dependent on the actions of our partners, 
suppliers and other third parties, some of which 
are outside of our control.
•	 If we are unable to meet our goals or evolving 
stakeholder expectations and industry 
standards, or if we are perceived to have not 
responded appropriately to the growing concern 
for sustainability issues, our reputation, and 
therefore our ability to sell products, could be 
negatively affected.
•	 Incur and increase costs related to complying with such standards and regulations.
•	 Collaboration with industry peers, local governments and civil society.
 
Social Media 
Negative or inaccurate information on social media 
could adversely affect our reputation. 
•	 Damage to our brands or corporate reputation 
without affording us an opportunity for 
correction. 
•	 Effective brand protection. 
•	 Proactive external communication. 

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Main Risk 
Potential Impacts 
Key Mitigation Actions 
 
Negative publicity
Inaccurate information and ideological activism 
could adversely affect our reputation.
•	 Negative or inaccurate information concerning 
us or the Coca-Cola trademarks may be 
disseminated.
•	 Such information may harm our reputation 
without affording us an opportunity for redress or 
correction, which could in turn have an adverse 
effect on our business, financial condition and 
results of operations.
•	 Share transparent and consistent communication.
•	 Maintain an active media monitoring system to track brand mentions across social media, 
news outlets, and activist platforms.
•	 Strengthen our social media response strategy.
 
Water 
Water shortages or failure to maintain our current 
water concessions could adversely affect our 
business. 
•	 Water supply may be insufficient to meet our 
future production needs. 
•	 Water supply may be adversely affected due 
to shortages or changes in governmental 
regulations or environmental changes. 
•	 Water concessions or contracts may be 
terminated or not renewed. 
•	 Efficient water usage. 
•	 Execute water conservation and replenishment projects. 
•	 Maintain 100% legal compliance. 
•	 Develop a water risk index, including four issues that need to be assessed: community and 
public perception risks, scarcity of water and other inputs, regulatory risks, and legal risks 
for each of our bottling plants. 
•	 Advocacy work with governments to provide best practices on proposed regulations.
•	 Update water risk assessment tool and work plans that contemplate aspects such as 
climate change, resilience to hydrological stress, media and social vulnerabilities, as well 
as regulations and production volumes for each of our bottling plants. 
•	 Secure water concessions for our production facilities. 
 
Raw Materials 
Increases in the price of raw materials we use to 
manufacture our products could adversely affect 
our production costs. Insufficient availability of 
raw materials could limit the production of our 
beverages. 
•	 Shortage or insufficient availability of raw 
materials may adversely affect our capacity to 
ensure production continuity. 
•	 Adjustments to our product portfolio according to 
availability. 
•	 Implement measures to mitigate the negative effect of product pricing on our margins 
such as hedging via derivative instruments. 
•	 Proactively address risk of supply on our value chain. 
•	 Strict compliance with our Supplier Guiding Principles. 
•	 Strategically adjust our product portfolio to enable us to minimize the impact of certain 
operating disruptions. 
 
Market value of our securities
Developments in other countries may adversely 
affect the market for our securities.
•	 The market value of securities of Mexican 
companies is, to varying degrees, influenced by 
economic and securities market conditions in 
other countries.
•	 Crises in other countries may diminish investor 
interest in securities of Mexican issuers.
•	 Proactive investor relations & transparent communication.
•	 Continuously monitor global economic and geopolitical developments to assess potential 
impacts on capital markets and investor sentiment.
•	 Provide timely updates on financial performance, risk management strategies, and 
business resilience.
 For more information please visit our 20-F Report.

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Aligning Cybersecurity with Business Growth
As we continue to expand our digital footprint, safeguard-
ing our digital capabilities and sensitive data remains a top 
priority. Cybersecurity is embedded into our risk management 
framework, ensuring business continuity, regulatory compli-
ance, and resilience against digital threats. Our risk-based 
cybersecurity strategy is designed to prevent, detect, and 
mitigate cyber threats, protecting our systems, data, and digi-
tal operations. This approach aligns with global best practices 
and frameworks such as ISO 27001 and the National Insti-
tute of Standards and Technology (NIST) SP 800-53 and is 
deeply integrated into our broader risk management efforts.
Strengthening Cybersecurity Governance and Oversight
In 2024, we reinforced our cybersecurity governance frame-
work to ensure strong oversight, accountability, and contin-
uous alignment with global best practices. Our cybersecurity 
program is supported by a robust internal regulatory struc-
ture that includes 14 global norms and 15 cybersecurity 
standards, providing a clear framework for managing cyber 
risks across all business units. Regular internal audits and 
independent evaluations further validate the effectiveness 
of our cybersecurity measures. These external assessments 
benchmark our security maturity against industry standards 
and guide our continuous improvement efforts. The results of 
these audits are presented to the Board’s Audit Committee, 
which oversees risk management, including cybersecurity as 
a key area of focus.
Additionally, we have expanded our cybersecurity team, 
strengthening our ability to detect, assess, and respond 
to cyber threats in real time. This expansion enables us to 
implement a more proactive cybersecurity strategy, ensuring 
that risk mitigation measures are applied consistently across 
our operations.
Building a Cybersecurity Culture Through Awareness and 
Training
Recognizing that cybersecurity is a shared responsibility, we 
have prioritized the development of a strong security-first 
culture within our organization. Through our Cybersecurity 
Awareness and Training Program, we provide mandato-
ry cybersecurity training for all administrative personnel, 
alongside specialized cybersecurity operational technology 
(OT) training and continuous upskilling initiatives for our 
cybersecurity team. Employees also receive training through 
structured onboarding programs and ongoing educational 
resources, ensuring they are well-equipped to recognize and 
mitigate cyber risks.
To reinforce awareness at all levels, we have expanded our 
engagement initiatives, including phishing simulations, cy-
bersecurity awareness events, and monthly security updates. 
These initiatives strengthen vigilance and reinforce secure 
digital behaviors across the organization. We have also estab-
lished clear reporting mechanisms, ensuring employees can 
escalate cybersecurity concerns through dedicated commu-
nication channels available 24/7.
In collaboration with the Information Security team, we have begun 
raising awareness among our Procurement teams about the impor-
tance of implementing cybersecurity controls for suppliers to miti-
gate risks and prevent potential threats to the business. Our goal is 
to establish a dedicated cybersecurity evaluation process to enhance 
protection measures for IT suppliers. As part of this effort, we are 
conducting a pilot assessment with both new and existing suppliers.
Our cybersecurity practices 
are aligned with the ISO 27001 
and NIST SP 800-53 global 
standards.
Employees can report 
cybersecurity concerns 24/7, 
ensuring swift action and risk 
mitigation.
We expanded our 
cybersecurity team 
strengthening threat 
detection and response.
FORTIFYING OUR DIGITAL RESILIENCE

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Enhancing Threat Detection and Response Capabilities
To proactively address cyber risks, we have implemented ad-
vanced security technologies that enhance threat detection, data 
protection, and real-time monitoring. Privileged Access Man-
agement (PAM) has been deployed to strengthen control over 
high-privilege accounts, ensuring that access to critical systems 
is strictly regulated and continuously monitored. Our Network 
Detection and Response (NDR) capabilities have been enhanced, 
improving our ability to identify and neutralize cyber threats 
before they can impact our operations. Additionally, we have 
incorporated DNS protection technology to safeguard our domain 
infrastructure, reinforcing the security of our digital environment.
A key development in 2024 was the introduction of a Cyberse-
curity Incident Standard. This initiative further strengthens our 
response protocols by standardizing incident management pro-
cedures, improving response times, and ensuring greater coordi-
nation across business units. Our cybersecurity incident response 
process follows a structured approach, encompassing threat de-
tection, risk assessment, containment, remediation, and post-in-
cident analysis to continuously refine our security measures.
Advancing Vulnerability Management and Proactive Risk 
Mitigation
We have strengthened our vulnerability management program by 
leveraging the NIST-backed vulnerability assessment methodol-
ogy, which enables us to continuously identify, evaluate, and mit-
igate security risks. Routine vulnerability scans and penetration 
testing allow us to proactively detect and address security gaps. 
These efforts are complemented by simulated attack exercises, 
which assess our ability to respond to real-world cyber threats 
and strengthen our overall security posture.
By partnering with external cybersecurity experts, we have en-
hanced our ability to anticipate emerging threats and proactively 
reinforce our defenses. Our vulnerability analysis service works 
closely with system administration teams to provide specialized 
guidance and improve security protocols across all business units.
Future-Ready Cybersecurity
As part of our ongoing efforts to enhance cybersecurity gover-
nance, we are preparing for ISO 27001 certification, beginning 
with the certification of our incident monitoring and response 
processes. This milestone will further validate our commitment 
to adhering to the highest cybersecurity standards while rein-
forcing our ability to protect critical digital assets.
Looking ahead, we will continue to refine our risk framework 
and cybersecurity protocols to ensure long-term resilience and 
adaptability. By integrating advanced security measures, a proac-
tive risk management approach, and a strong culture of aware-
ness, we are reinforcing Coca-Cola FEMSA’s ability to operate 
securely in an increasingly digital world. Our cybersecurity strat-
egy is designed not only to protect our business today but also to 
future-proof our digital capabilities for the years ahead.

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OVERVIEW
DETAILED 
PERFORMANCE

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FINANCIAL SUMMARY
Amounts expressed in millions 
of U.S. dollars and Mexican 
pesos, except data per share 
and headcount.
U.S. (*)
2024
2023
2022 (1)
2021
2020
INCOME STATEMENT
Total revenues
13,416
279,793
245,088
226,740
194,804
183,615
Cost of goods sold
7,243
151,057
134,228
126,440
106,206
100,804
Gross profit
6,173
128,736
110,860
100,300
88,598
82,811
Operative expenses
4,224
88,101
76,098
68,981
60,720
56,444
Other expenses, net
34
719
1,272
983
807
3,611
Comprehensive financing result
187
3,905
4,697
4,549
4,219
6,678
Income before income taxes and share of the profit or of associates and joint 
ventures accounted for using the equity method
1,727
36,011
28,792
25,787
22,852
16,077
Income taxes
564
11,768
8,781
6,547
6,609
5,428
Share in the profit (loss) of equity accounted investees, net of taxes
15
306
215
386
88
(281)
Consolidated net income
1,177
24,549
20,226
19,626
16,331
10,368
Equity holders of the parent for continuing operations
1,138
23,729
19,536
19,034
15,708
10,307
Non-controlling interest net income for continuing operations
39
820
690
592
623
61
RATIOS TO REVENUES (%) 
Gross margin
46.0
46.0
45.2
44.2
45.5
45.1
Net income margin
8.8
8.8
8.3
8.7
8.4
5.6
CASH FLOW
Operative cash flow
2,035
42,442
42,289
35,491
32,721
35,147
Capital expenditures (2)
1,410
29,416
21,396
19,665
13,865
10,354
Total cash, cash equivalents
1,572
32,779
31,060
40,277
47,248
43,497
* Exchange rate as of December 31, 2024 Ps. 20.8557 per U.S. dollar solely for the convenience of the reader according to the federal USA reserve.

COCA-COLA FEMSA  2024 INTEGRATED REPORT  149
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U.S. (*)
2024
2023
2022 (1)
2021
2020
BALANCE SHEET
Current assets
3,602
75,132
67,738
79,212
80,364
72,440
Investment in shares
491
10,233
9,246
8,452
7,494
7,623
Property, plant and equipment, net
4,765
99,381
78,730
71,205
62,183
59,460
Intangible assets, net
4,885
101,876
101,162
103,122
102,174
103,971
Deferred charges and other assets, net
1,024
21,364
16,644
16,004
19,352
19,572
Total Assets
14,767
307,986
273,520
277,995
271,567
263,066
Liabilities
Short-term bank loans and notes payable
159
3,314
140
8,524
2,453
5,017
Interest payable
40
835
764
862
811
712
Other current liabilities
3,022
63,022
54,012
48,574
42,957
37,116
Long-term bank loans and notes payable
3,375
70,383
65,074
70,145
83,329
82,461
Other long-term liabilities
954
19,891
19,825
18,014
14,445
15,303
Total Liabilities
7,549
157,445
139,815
146,119
143,995
140,609
Equity
7,218
150,541
133,705
131,876
127,572
122,457
Non-controlling interest in consolidated subsidiaries
341
7,113
6,680
6,491
6,022
5,583
Equity attributable to equity holders of the parent
6,877
143,428
127,025
125,385
121,550
116,874
FINANCIAL RATIOS (%) 
Current
1.12
1.12
1.23
1.37
1.74
1.69
Leverage
1.05
1.05
1.05
1.11
1.13
1.15
Capitalization
0.33
0.33
0.33
0.39
0.41
0.43
Coverage
9.45
9.45
10.80
8.68
6.11
5.13
DATA PER SHARE
Book Value (3)
0.409
8.534
7.558
7.460
7.232
6.954
Income tributable to the holders of the parent (4)
0.068
1.412
1.162
1.133
0.935
0.610
Dividends paid (5)
0.036
0.760
0.725
0.679
0.634
0.608
Headcount (6)
116,719
116,719
104,241
97,211
83,754
82,334
(1)	 Information considers full-year of Coca-Cola FEMSA’s territories and eleven months of CVI Refrigerantes Ltda. (“CVI”).
(2)	 Includes investments in property, plant and equipment, refrigeration equipment and returnable bottles and cases, net of disposals of property, plant and equipment.
(3)	 Based on 16,806.7 million ordinary shares as of December 31, 2024, 2023, 2022, 2021 and 2020.
(4)	 Computed based on the weighted average number of shares outstanding during the periods presented:16,806.7 million for 2024, 2023, 2022, 2021 and 2020.
(5)	 Dividends paid during the year based on the prior year’s net income, using 16,806.7 millions outstanding ordinary shares for 2024, 2023, 2022, 2021 and 2020.
(6)	 Includes third-party.
* Exchange rate as of December 31, 2024 Ps. 20.8557 per U.S. dollar solely for the convenience of the reader according to the federal USA reserve.

COCA-COLA FEMSA  2024 INTEGRATED REPORT  150
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MANAGEMENT DISCUSSION AND ANALYSIS
Results for the Year Ended December 
31, 2024 Compared to the Year 
Ended December 31, 2023
CONSOLIDATED RESULTS
The comparability of our financial and operating performance in 2024 as compared to 2023 was 
affected by the following factors: (1) translation effects from fluctuations in exchange rates, and 
(2) our results in Argentina, whose economy meets the criteria to be considered a hyperinflationary 
economy. To translate the full-year results of Argentina for the years ended December 31, 2024 
and 2023, we used the exchange rate at December 31, 2024 of 1,032.00 Argentine pesos per U.S. 
dollar and the exchange rate at December 31, 2023 of 808.45 Argentine pesos per U.S. dollar. The 
depreciation of the exchange rate of the Argentine peso at December 31, 2024, as compared to the 
exchange rate at December 31, 2023, was 27.7%. In addition, the average depreciation of curren-
cies used in our main operations relative to the U.S. dollar in 2024, as compared to 2023, was 7.9% 
for the Brazilian real and 3.0% for the Mexican peso, and an appreciation of 5.8% for the Colombi-
an peso relative to the U.S. dollar.
Total Revenues. Our consolidated total revenues increased by 14.2% to Ps. 279,793 million in 
2024 as compared to 2023, mainly as a result of volume growth, our revenue management initia-
tives, and favorable mix effects.
Total sales volume increased by 4.4% to 4,224.6 million unit cases in 2024 as compared to 2023, 
driven mainly by growth in most of our territories, including a strong performance in Mexico, Brazil, 
and Guatemala, partially offset by a volume decline in Argentina and Uruguay.
•	 In 2024, sales volume of our sparkling beverage portfolio increased by 4.3%, sales volume of 
our colas portfolio increased by 5.3%, and sales volume of our flavored sparkling beverage port-
folio increased by 0.2%, in each case as compared to 2023.
•	 Sales volume of our still beverage portfolio increased by 6.5% in 2024 as compared to 2023.
•	 Sales volume of our bottled water category, excluding bulk water, increased by 8.5% in 2024 as 
compared to 2023.
•	 Sales volume of our bulk water category increased by 0.6% in 2024 as compared to 2023.
Consolidated average price per unit case increased by 9.7% to Ps. 64.23 in 2024, as compared 
to Ps. 58.54 in 2023, mainly as a result of our revenue management initiatives and favorable mix 
effect. These factors were offset by the negative translation effect resulting from the depreciation 
of most of our operating currencies relative to the Mexican peso.
Cost of Goods Sold. Our cost of goods sold increased by 12.5% to Ps. 151,057 million in 2024 as 
compared to 2023 and had an effect on our gross profit as further described below. Cost of goods 
sold as a percentage of total revenues decreased by 80 basis points to 54.0% in 2024 as compared 
to 2023. The components of cost of goods sold include raw materials (principally concentrate, 
sweeteners, and packaging materials), depreciation costs attributable to our production facilities, 
wages and other labor costs associated with labor force employed at our production facilities, and 
certain overhead costs. Concentrate prices are determined as a percentage of the retail price of our 
products in local currency, net of applicable taxes. Packaging material purchases, mainly PET resin 
and aluminum, and HFCS, used as a sweetener in some countries, are denominated in U.S. dollars.
Gross Profit. Our gross profit increased by 16.1% to Ps. 128,736 million in 2024 as compared 
to 2023, with a gross margin increase of 80 basis points as compared to 2023 to reach 46.0% in 
2024. This gross margin increase was driven mainly by our top-line growth, favorable packaging 
and sweetener costs, and hedging initiatives. These effects were partially offset by an increase in 
fixed costs and the depreciation of most of our operating currencies as applied to U.S. dollar-de-
nominated raw material costs, coupled with purchases of finished products, and inventory write-
offs in Brazil both related to the floods that affected our plant in Porto Alegre.
Administrative and Selling Expenses. Our administrative and selling expenses increased by 
15.8% to Ps. 88,101 million in 2024 as compared to 2023. Our administrative and selling expens-
es as a percentage of total revenues increased by 50 basis points to 31.5% in 2024 as compared 
to 2023, driven mainly by increased marketing, maintenance, and labor expenses. In addition, we 
recognized additional expenses related to the impact of hurricanes in Mexico and floods in Brazil. 
In 2024, we continued investing across our territories to support marketplace execution, increase 
our cooler coverage, and increase our production capacity.

COCA-COLA FEMSA  2024 INTEGRATED REPORT  151
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Other Expenses, Net. We recorded other expenses, net of Ps. 719 million in 2024 as compared 
to Ps. 1,272 million in 2023. This decrease was mainly as a result of the recognition of insurance 
claims in Mexico and Brazil related to the impact of hurricanes in Mexico and floods in Brazil. These 
effects were partially offset by an increase in provisions for contingencies and a lower gain on sales 
of long-lived assets compared to 2023. In addition, we recognized a non-cash foreign exchange 
loss, as compared to a foreign exchange gain in the previous year, mainly related to the depreci-
ation of the Mexican peso. Finally, we recognized additional expenses related to asset write-offs 
resulting from the impact of hurricanes in Mexico and floods in Brazil. For more information, see 
Notes 18 and 24.6 to our consolidated financial statements.
Interest Expense. Interest expense in 2024 was Ps. 7,532 million as compared to Ps. 7,102 
million in 2023. This 6.1% increase was driven mainly by an increase in our debt in Argentina and 
interest expenses in Mexico.
Interest Income. Interest income in 2024 was Ps. 3,040 million as compared to Ps. 3,188 million 
in 2023. This was driven mainly by decreases in interest rates.
Foreign exchange (loss) gain, net. We recorded a foreign exchange gain of Ps. 304 million as com-
pared to a loss of Ps. 1,046 million recorded during the same period in 2023, as our cash exposure 
in U.S. dollars was positively impacted by the depreciation of the Mexican peso.
Gain on monetary position for subsidiaries in hyperinflationary economies. We recognized a 
higher gain in monetary position in inflationary subsidiaries, recording Ps. 216 million during 2024, 
as compared to a gain of Ps. 93 million during the previous year. This increase was driven mainly by 
an increase in our liabilities in Argentina, which were favorably influenced by inflationary effects.
Market value gain (loss) on financial instruments. We recorded a gain in the market value of 
financial instruments of Ps. 67 million during 2024, as compared to a gain of Ps. 169 million during 
2023. This effect was driven mainly by increasing interest rates in Brazil as applied to our floating 
rate financial instruments.
Income Taxes. In 2024, our effective income tax rate increased to 32.7%, as compared to our ef-
fective income tax rate of 30.5% in 2023, mainly by adjustments in deferred tax assets and non-de-
ductible expenses. For more information, see Note 23.1 to our consolidated financial statements.
Share in the Profit (Loss) of Equity Accounted Investees, Net of Taxes. In 2024, we recorded a 
gain of Ps. 306 million in the share in the profit of equity accounted investees, net of taxes, mainly 
due to the results of PIASA, our associate in Mexico, as compared to a gain of Ps. 215 million regis-
tered during the previous year.
Net Income (Equity holders of the parent). We reported a net controlling income of Ps. 23,729 
million in 2024, as compared to Ps. 19,536 million in 2023. This 21.7% increase was driven mainly 
by operating income growth, coupled with a decrease in our comprehensive financing result, par-
tially offset by an increase in our effective tax rate during the year.
RESULTS BY REPORTING SEGMENT 
MEXICO AND CENTRAL AMERICA
Total Revenues. Total revenues in our Mexico and Central America reporting segment increased by 
11.8% to Ps. 166,996 million in 2024 as compared to 2023, mainly as a result of a volume increase 
in all of our territories across the region, coupled with favorable mix effects.
Total sales volume in our Mexico and Central America reporting segment increased by 4.1% to 
2,494.1 million unit cases in 2024 as compared to 2023, as a result of a volume increase in all our 
territories across the region.
•	 Sales volume of our sparkling beverage portfolio increased by 4.2% in 2024 as compared to 
2023, driven mainly by a 5.1% increase in our colas beverage portfolio.
•	 Sales volume of our still beverage portfolio increased by 6.7% in 2024 as compared to 2023, due 
to an 8.4% increase in Mexico.
•	 Sales volume of bottled water, excluding bulk water, increased by 11.8% in 2024 as compared to 
2023, due to increases in both Mexico and Central America.
•	 Sales volume of our bulk water portfolio decreased by 0.1% in 2024 as compared to 2023, due 
to a decrease in Mexico.
Sales volume in Mexico increased by 3.5% to 2,124.3 million unit cases in 2024, as compared to 
2,052.9 million unit cases in 2023.

COCA-COLA FEMSA  2024 INTEGRATED REPORT  152
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•	 Sales volume of our sparkling beverage portfolio increased 3.3% in 2024 as compared to 2023, 
driven by a 4.1% increase in our colas portfolio, partially offset by a 0.8% decrease in our fla-
vored sparkling beverage portfolio.
•	 Sales volume of our still beverage portfolio increased by 8.4% in 2024 as compared to 2023.
•	 Sales volume of bottled water, excluding bulk water, increased by 11.9% in 2024 as compared to 
2023.
•	 Sales volume of our bulk water portfolio decreased by 0.4% in 2024 as compared to 2023.
Sales volume in Central America increased by 8.2% to 369.8 million unit cases in 2024, as com-
pared to 341.9 million unit cases in 2023, mainly as a result of solid execution, and a solid perfor-
mance in all our territories across the region.
•	 Sales volume of our sparkling beverage portfolio increased by 8.7% in 2024 as compared to 
2023, driven by a 9.5% increase in colas and a 5.4% increase in our flavored sparkling beverage 
portfolio.
•	 Sales volume of our still beverage portfolio decreased by 1.2% in 2024 as compared to 2023.
•	 Sales volume of bottled water, excluding bulk water, increased by 11.3% in 2024 as compared to 
2023.
•	 Sales volume of our bulk water portfolio increased by 39.5% in 2024 as compared to 2023.
Cost of Goods Sold. Our cost of goods sold in our Mexico and Central America reporting segment 
increased by 11.0% to Ps. 86,214 million in 2024, as compared to 2023, and had an effect on our 
gross profit for this reporting segment as further described below. Cost of goods sold as a percent-
age of total revenues in this segment decreased by 40 basis points to 51.6% in 2024 as compared 
to 2023.
Gross Profit. Our gross profit in our Mexico and Central America reporting segment increased 
by 12.7% to Ps. 80,782 million in 2024 as compared to 2023, and gross margin increased by 40 
basis points to 48.4% as compared to 2023. This gross margin increase was driven mainly by our 
top-line growth, declining sweetener and packaging costs, partially offset by higher costs such as 
maintenance and the depreciation of the Mexican Peso as applied to our U.S. dollar-denominated 
raw material costs.
Administrative and Selling Expenses. Administrative and selling expenses as a percentage of 
total revenues in our Mexico and Central America reporting segment decreased by 20 basis points 
to 32.2% in 2024 as compared to 2023. Administrative and selling expenses, in absolute terms, in-
creased by 11.3% in 2024 as compared to 2023, driven mainly by an increase in operating expens-
es such as labor, freight and maintenance. In addition, this year we recognized additional expenses 
related to the impact of hurricanes in Mexico.
SOUTH AMERICA
Total Revenues. Total revenues in our South America reporting segment increased by 17.8% to 
Ps. 112,797 million in 2024 as compared to 2023, mainly as a result of volume growth, favorable 
mix, and our revenue management initiatives. These factors were partially offset by unfavorable 
currency translation effects resulting from the depreciation of most of our operating currencies as 
compared to the Mexican peso. Total revenues for beer amounted to Ps. 5,276.1 million in 2024 as 
compared to Ps. 6,116.7 million in 2023.
Total sales volume in our South America reporting segment increased by 4.7% to 1,730.6 million 
unit cases in 2024 as compared to 2023, mainly as a result of volume growth in Brazil and Colom-
bia, coupled with a volume decline in Argentina and Uruguay.
•	 Sales volume of our sparkling beverage portfolio increased by 4.3% in 2024 as compared to 
2023, driven mainly by a 5.6% increase in our colas portfolio.
•	 Sales volume of our still beverage portfolio increased by 6.3% in 2024 as compared to 2023, 
driven mainly by a 14.1% increase in Brazil and a 34.5% increase in Uruguay.
•	 Sales volume of our bottled water category, excluding bulk water, increased by 8.5% in 2024 as 
compared to 2023, driven mainly by a 10.8% increase in Brazil and a 3.1% increase in Colombia.
•	 Sales volume of our bulk water portfolio increased by 9.8% in 2024 as compared to 2023, due to 
an increase in Colombia and Argentina.
Sales volume in Brazil increased by 7.8% to 1,159.3 million unit cases in 2024, as compared to 
1,075.1 million unit cases in 2023.
•	 Sales volume of our sparkling beverage portfolio increased by 7.1% in 2024 as compared to 
2023, as a result of an increase of 9.4% in our colas portfolio and flat sales in our flavored spar-
kling beverage portfolio.

COCA-COLA FEMSA  2024 INTEGRATED REPORT  153
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•	 Sales volume of our still beverage portfolio increased by 14.1% in 2024 as compared to 2023.
•	 Sales volume of our bottled water, excluding bulk water, increased by 10.8% in 2024 as com-
pared to 2023.
•	 Sales volume of our bulk water portfolio decreased by 0.3% in 2024 as compared to 2023.
Sales volume in Colombia increased by 1.4% to 352.3 million unit cases in 2024, as compared to 
347.6 million unit cases in 2023.
•	 Sales volume of our sparkling beverage portfolio increased by 1.2% in 2024 as compared to 
2023, driven mainly by 0.8% growth in colas and 2.8% volume growth in our flavored sparkling 
beverage portfolio.
•	 Sales volume of our still beverage portfolio decreased by 4.2% in 2024 as compared to 2023.
•	 Sales volume of bottled water, excluding bulk water, increased by 3.1% in 2024 as compared to 
2023.
•	 Sales volume of our bulk water portfolio increased by 12.1% in 2024 as compared to 2023.
Sales volume in Argentina decreased by 5.8% to 168.3 million unit cases in 2024, as compared to 
178.7 million unit cases in 2023.
•	 Sales volume of our sparkling beverage portfolio decreased by 6.5% in 2024 as compared to 
2023, impacted mainly by a 7.1% decrease in colas and a 3.6% decrease in our flavored spar-
kling beverage portfolio.
•	 Sales volume of our still beverage portfolio decreased by 20.0% in 2024 as compared to 2023.
•	 Sales volume of bottled water, excluding bulk water, increased by 1.8% in 2024 as compared to 
2023.
•	 Sales volume of our bulk water portfolio increased by 22.0% in 2024 as compared to 2023.
Sales volume in Uruguay decreased by 1.9% to 50.7 million unit cases in 2024, as compared to 
51.7 million unit cases in 2023.
•	 Sales volume of our sparkling beverage portfolio increased by 0.1% in 2024 as compared to 
2023.
•	 Sales volume of our still beverage portfolio increased by 34.5% in 2024 as compared to 2023.
•	 Sales volume of bottled water decreased by 20.9% in 2024 as compared to 2023.
Cost of Goods Sold. Our cost of goods sold in our South America reporting segment increased by 
14.7% to Ps. 64,843 million in 2024 as compared to 2023 and had an effect on our gross profit for 
this reporting segment as further described below. Cost of goods sold as a percentage of total reve-
nues in this segment decreased by 160 basis points to 57.5% in 2024 as compared to 2023.
Gross Profit. Gross profit in our South America reporting segment amounted to Ps. 47,954 million, 
an increase of 22.3% in 2024 as compared to 2023, with a 160 basis point margin expansion to 
42.5%. This increase in gross profit was driven mainly by top-line growth, decreases in raw materi-
al costs such as sweeteners and PET, and fixed costs efficiencies. These effects were partially off-
set by purchases of finished products, and inventory write-offs in Brazil both related to the floods 
that affected our plant in Porto Alegre.
Administrative and Selling Expenses. Administrative and selling expenses as a percentage of 
total revenues in our South America reporting segment increased by 140 basis points to 30.4% in 
2024 as compared to 2023, driven mainly by higher operating expenses such as freight and mar-
keting. In addition, we recognized additional expenses related to the impact of floods in Brazil. 
Administrative and selling expenses, in absolute terms, increased by 23.5% in 2024 as compared 
to 2023.

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PERFORMANCE IN DETAIL
Disclosure
Unit
2022
2023
2024
Beverage
Beverage produced
thousands of Megaliters
20.58
22.21
23.01
Water Stewardship
Water withdrawal
Total water withdrawal
thousands of Megaliters
30.24
30.99
31.65
Municipal water
thousands of Megaliters
9.32
9.24
8.43
Rainwater
thousands of Megaliters
0.010
0.007
0.004
Wells
thousands of Megaliters
19.28
21.74
22.44
Surface water
thousands of Megaliters
1.64
0.00
0.77
Water discharged
Total water discharged
thousands of Megaliters
8.56
8.38
7.67
Sewer
thousands of Megaliters
3.94
4.46
3.38
River
thousands of Megaliters
4.62
3.92
4.29
Water consumption
Total water consumption1
thousands of Megaliters
21.68
22.61
23.97
Efficiency
Water efficiency
Liters of water used 
per liter of beverage 
produced
1.46
1.42
1.38
Water stressed areas
Water withdrawal in areas with water 
stress
thousands of Megaliters
13.51
13.88
14.87
Water discharge in areas with water 
stress
thousands of Megaliters
1.22 
3.48 
3.40
Water consumption in areas with water 
stress
thousands of Megaliters
12.29 
10.40 
11.47
Disclosure
Unit
2022
2023
2024
Replenishment
Water replenished from the total water 
used
%
>100%
>100%
>100%
Water in Distribution Centers
Water withdrawal in Distribution 
Centers
thousands of Megaliters
1.24 
1.03 
1.18
Packaging and circular economy
Operational waste diverted from landfill
Total operational waste diverted from 
landfill2
%
98% 
98% 
98% 
Industrial waste in Plants
Waste generated in Plants
kton
129.77
178.22
170.12
Waste recycled in Plants
kton
127.84
174.58
168.47
Waste recycled in Plants
%
99% 
98% 
99% 
Industrial waste in Distribution Centers
Waste generated in Distribution 
Centers
kton
33.41 
34.22
35.75
Waste recycled in Distribution Centers
kton
30.66 
31.46 
33.05
Waste recycled in Distribution Centers
%
92% 
92% 
92% 
Industrial waste disposed
Total waste disposed
kton
1.93 
3.64 
4.35
Waste incinerated with energy 
recovery
kton
- 
- 
-
Waste incinerated without energy 
recovery
kton
- 
- 
-
Waste landfilled
kton
1.93 
3.64 
4.35
Waste otherwise disposed
kton
- 
- 
-
Waste with unknown disposal 
method
kton
- 
- 
-

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Disclosure
Unit
2022
2023
2024
Hazardous waste
Hazardous waste3
kton
2.36
1.69
3.28
Waste efficiency
Waste efficiency
Grams per liter of 
beverage produced
6.31
8.17
7.40
Zero waste certification
Bottling plants certified as zero waste4
%
77% 
84% 
94% 
Distribution centers certified as zero 
waste
%
0% 
1% 
7% 
Plastic packaging - PET (one-way)
Total used PET
kton
321.22
331.86
351.37
Used virgin PET
kton
235.71
221.97
244.01
Used recycled PET
kton
85.51
109.89
107.35
Used recycled PET
%
27% 
33% 
30% 
Plastic packaging - others
Labels
kton
5.78 
5.91 
4.05
Bag-in-box
kton
0.40 
0.39 
0.52
Shrink and stretch film
kton
41.62 
62.68 
42.67
Caps for one-way bottles
kton
34.16 
28.12 
28.59
Caps for returnable bottles
kton
NA 
6.06 
6.55
PET returnable bottles
kton
NA 
15.00 
14.11
Bulk
kton
NA 
3.52 
2.76
Trays and crates
kton
19.71 
19.37 
19.29
Other materials
Paper
Tons
1
2
-
Paper - recycled content
%
1% 
<1%
0% 
Aluminum
Tons
31.8
36.6
41.3
Aluminum - recycled content
%
70% 
64% 
80% 
Glass
Tons
87.4
119.5
128.1
Disclosure
Unit
2022
2023
2024
Glass - recycled content
%
30% 
36% 
30% 
Returnables
Returnable packaging from total 
volume
%
32% 
32% 
32% 
PET Collection
PET collected from the one we put in 
the market
%
26% 
32% 
34% 
Climate action
GHG Emissions5
Total GHG emissions
kton of CO2e
3,788.75
3,462.48
3,586.94
Scope 1 Emissions
kton of CO2e
554.50
576.95
596.52
Scope 2 Emissions
kton of CO2e
52.11
26.95
25.93
Scope 3 Emissions6
kton of CO2e
3,182.15
2,858.58
2,964.49
1. Purchased Good and Services
kton of CO2e
1,913.40 
1,845.55
2,012.78
9. Downstream transportation and
distribution
kton of CO2e
158.50 
167.37
195.44
13. Downstream leased assets
kton of CO2e
1,110.25 
845.66
756.26
Emissions Intensity (Scope 1 + 2)
grams of CO2e per liter of 
beverage produced
29.48
27.19
26.44
Energy
Total energy use
TJ
 4,165.42
 3,909.35
3,922.21
Electricity from non-renewable 
sources
TJ
 751.37
 497.86
338.59
Electricity from renewable sources
TJ
 1,480.27
 1,647.05
1,726.89
Electricity from renewable sources
%
67% 
80% 
84% 
Energy from fuels
TJ
 1,933.77
 1,764.44
1,856.73
Energy efficiency
liters of beverage 
produced per megajoule 
of energy used
5.97
6.11
6.43

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Unit
2022
2023
2024
Fleet
Fleet fuel consumed
TJ
NA
 5,539.94
6,278.48
Renewable fleet fuel
%
<1%
1% 
1% 
Total fleet road kilometers travelled
Million km
NA
492
492
Environmental management
Bottling plants certified with ISO 
14001
%
94% 
88% 
88% 
Number of violations of legal 
environmental obligations/regulations 
> US$ 10,000
#
0
0
0
Product Portfolio
Customer Satisfaction7
%
91% 
91% 
93% 
Customers using online services 
solutions
%
52% 
67% 
77% 
Revenues generated online
%
24% 
37% 
41% 
Sustainable Sourcing
Supplier information
Tier 1 suppliers
#
 16,523
 13,912
16,573
Total significant suppliers (Tier 1)
#
 570
 405
482
Percentage of total spend on 
significant suppliers in Tier-1
%
NA
35% 
24% 
Supplier assessment
Total suppliers assessed with our 
Supplier Guiding Principles
#
 665
 749
455
Argentina
#
41
34
43
Brazil
#
187
223
160
Colombia
#
45
60
50
Costa Rica
#
38
38
25
Guatemala
#
68
61
35
Mexico
#
217
246
97
Nicaragua
#
13
20
13
Disclosure
Unit
2022
2023
2024
Panama
#
34
35
14
Uruguay
#
22
32
18
Total suppliers assessed by The 
Coca‑Cola Company
#
 155
 173
106
% of significant suppliers assessed8
%
21% 
30% 
18% 
Number of suppliers assessed with 
substantial actual/potential negative 
impacts9
#
NA
 43
8
Suppliers identified as having 
significant actual and potential 
negative environmental impacts 
with which improvements were 
agreed upon as a result of 
assessment
%
100% 
100% 
100% 
Number of suppliers with substantial 
actual/potential negative impacts that 
were terminated
#
NA
7
0
Spend covered by assessed suppliers
%
NA 
32% 
55% 
ESG assessment to suppliers10
Suppliers with low ESG compliance
%
NA
36% 
60% 
Suppliers with medium ESG 
compliance
%
NA
32% 
38% 
Suppliers with high ESG compliance
%
NA
32% 
3% 
Supplier development
Total number of suppliers supported 
in corrective action plan 
implementation11
#
 820
 922
561
% of suppliers assessed with 
substantial actual/potential 
negative impacts supported 
in corrective action plan 
implementation
%
100% 
100% 
100% 
Total number of suppliers in capacity 
building programs12
#
NA
948
459
% of significant suppliers in capacity 
building programs
%
NA
33% 
18% 

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Unit
2022
2023
2024
Certifications of Agricultural Crops
Volume of sugar sourced from 
suppliers with Bonsucro certification
%
52% 
71% 
72% 
Suppliers certified with Bonsucro, VIVE 
or other agricultural certification
%
NA
72% 
61% 
Local suppliers
Buying of local suppliers from total 
spend
%
90% 
95% 
93% 
Integral Employee Well-being
Hires
Total hires 
#
20,872
29,179
31,196
By country
 Argentina 
#
413
420
172
 Brazil 
#
6,401
6,905
8,780
 Colombia 
#
725
779
717
 Costa Rica 
#
256
467
410
 Guatemala 
#
2,543
2,741
1,255
 Mexico 
#
10,176
17,493
19,481
 Nicaragua 
#
138
123
138
 Panama 
#
102
133
136
 Uruguay 
#
118
118
107
By gender
Male
%
83% 
82% 
18% 
Female 
%
17% 
18% 
82% 
By age group
18-34
%
80% 
 
 
35-44
%
16% 
 
 
45-60
%
4% 
 
 
60+
%
0% 
 
 
<30
%
 
60% 
59% 
Disclosure
Unit
2022
2023
2024
30-39
%
 
30% 
30% 
40-49
%
 
8% 
10% 
50-59
%
 
1% 
1% 
60+
%
 
1% 
0.1% 
Open positions filled by internal 
candidates
%
55% 
31% 
48% 
Average hiring cost
Mexican pesos
2,411.34 
1,709.65 
1,349.09 
Turnover
Total turnover rate
%
29% 
31% 
28% 
Voluntary
%
10% 
10% 
18% 
Involuntary
%
19% 
21% 
10% 
By age group (Voluntary)
<30
%
17% 
6% 
17% 
30-40
%
6% 
4% 
10% 
40-50
%
5% 
50-60
%
1% 
0% 
2% 
>60
%
2% 
By age group (Involuntary)
<30
%
29% 
11% 
28% 
30-40
%
14% 
9% 
18% 
40-50
%
12% 
50-60
%
9% 
1% 
8% 
>60
%
18% 
By gender (Voluntary)
Male
%
9% 
8% 
10% 
Female 
%
13% 
2% 
13% 
By gender (Involuntary)
Male
%
20% 
18% 
19% 
Female 
%
12% 
2% 
15% 

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Unit
2022
2023
2024
By country (Voluntary)
Argentina 
%
5% 
4% 
2% 
Brazil
%
6% 
7% 
4% 
Colombia
%
8% 
8% 
6% 
Costa Rica 
%
11% 
20% 
4% 
Guatemala 
%
3% 
2% 
13% 
Mexico13
%
12% 
21% 
3% 
Nicaragua 
%
9% 
7% 
14% 
Panama 
%
1% 
2% 
2% 
Uruguay 
%
10% 
5% 
8% 
By country (Involuntary)
Argentina 
%
8% 
8% 
9% 
Brazil
%
14% 
16% 
11% 
Colombia
%
6% 
11% 
5% 
Costa Rica 
%
6% 
11% 
5% 
Guatemala 
%
117% 
82% 
23% 
Mexico13
%
18% 
32% 
3% 
Nicaragua 
%
3% 
2% 
10% 
Panama 
%
5% 
5% 
6% 
Uruguay 
%
12% 
11% 
16% 
Parental leave
Employees that returned to work after 
parental leave
%
99% 
100% 
100% 
Male
%
97% 
100% 
100% 
Female
%
99% 
100% 
100% 
Employees that continue working 12 
months after parental leave
%
79% 
93% 
100% 
Male
%
81% 
94% 
99% 
Female
%
64% 
99% 
100% 
Disclosure
Unit
2022
2023
2024
Health & Safety
Employees who are covered by OHSM 
system
%
100% 
100% 
100% 
Workers who are not employees but 
whose work and/or workplace is 
controlled by the organization who are 
covered by OHSM system
%
100% 
100% 
100% 
Total hours of training in health and 
safety
#
339,922
240,694
295,410
Number of employees trained on 
health and safety
#
41,937
41,829
51,469
Fatalities
Total fatalities 
#
38
34
24
Employees
#
 —
4
3
Contractors
#
4
3
7
Communities
#
34
27
14
Fatalities by internal causes
#
9
8
4
Incident Rate
Total TIR
n per 200,000 hours 
worked
0.90
2.09
1.78
TIR - Employees
n per 200,000 hours 
worked
0.88
2.43
2.08
TIR - Third Parties
n per 200,000 hours 
worked
0.95
1.34
1.02
Lost Time Incident Rate
Total LTIR
n per 200,000 hours 
worked
0.61
1.46
1.08
LTIR - Employees
n per 200,000 hours 
worked
0.60
1.55
1.15
LTIR - Third Parties
n per 200,000 hours 
worked
0.64
1.25
0.89

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Unit
2022
2023
2024
Training
Average invested amount per 
employee training and development
Mexican pesos
2,257 
2,806 
5,521 
Average training hours
#
22
25
22
By gender
Male
#
21
24
21
Female
#
27
29
25
By contribution level
Strategic leaders (top management) #
28
24
31
Tactical leaders (middle 
management)
#
33
33
47
People leaders (junior management) #
34
39
43
Individual contributors
#
29
30
17
Operations contributors
#
20
17
24
By age group
18-34
#
25
35-44
#
20
45-59
#
18
60+
#
13
<30
#
30
21
30-40
#
24
22
40-50
#
22
50-60
#
16
21
>60
#
16
Hours of training by topic
Health & Safety
#
339,922
240,694
353,664
Sustainability
#
NA
32,362
100,290
Human rights
#
NA
22,187
21,107
Technical capabilities
#
NA
944,705
1,464,294
Disclosure
Unit
2022
2023
2024
Leadership
#
NA
106,354
29,472
Others
#
NA
894,776
49,312
Performance
Employees receiving regular 
performance and career development 
reviews
%
97% 
98% 
97% 
Well-being
General illness index 
Lost days per 100 
employees
 452
 343
372
Climate assessment
Engagement level result in annual 
organizational climate assessment
%
91% 
89% 
89% 
Employees who participated in the 
organizational climate assessment
%
92% 
93% 
93% 
Volunteer program
Total volunteering initiatives
#
 2,337
 2,181
1,501
Total volunteers (internal and external) #
105,958
 129,388
169,244
Total volunteering hours
#
250,812
302,531
349,874
Total investment in volunteering
Million Mexican pesos
8.7
1.5
13.5 
Collective bargaining
Employees covered by a collective 
agreement
%
62% 
66% 
67% 
Community Development
Total community investment
Million Mexican pesos
47.2 
88.6 
226.6 
Total of people benefited directly by 
community initiatives
#
321,685
359,343
894,123
Priority plants with a community 
engagement plan with MAARCO 
Methodology
#
3
4
19

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Unit
2022
2023
2024
Ethics & Governance
Board
Executive directors
#
0
0
0
Non executive directors
#
8
8
8
Independent directors
#
8
8
8
By gender
Male
#
16
14
13
Female
#
0
2
3
Tenure and attendance
Average tenure of board members in 
years
Years
12.81
10.93
11.68
Average board meeting attendance
%
NA
NA
97% 
Anticorruption
Employees adhered to the company’s 
anticorruption process and policies
%
100% 
100% 
100% 
Employees trained in anticorruption 
and ethics
%
NA
80% 
98% 
Cost of fines, penalties or settlements 
in relation to corruption
Mexican pesos
0
0
0
Ethics Line
Total complaints received
#
1,371
2,163
2,750
By category
Operational
%
12% 
12% 
10% 
Financial information
%
2% 
1% 
1% 
Human resources
%
86% 
87% 
89% 
By status
In review
%
45% 
32% 
21% 
Substantiated
%
24% 
30% 
35% 
Unsubstantiated
%
31% 
38% 
44% 
Disclosure
Unit
2022
2023
2024
Substantiated reports
Conflict of interest
#
NA
24
48
Corruption or bribery
#
NA
1
6
Customer privacy data
#
NA
0
1
Discrimination or harassment
#
NA
137
220
Money laundering or insider trading
#
NA
0
0
Public Policy
Monetary contributions
Interest groups
Million Mexican pesos
9.8
4.8
0.0
Local, regional or national 
organizations
Million Mexican pesos
5.2
9.1
0.0
Trade associations
Million Mexican pesos
90.9
59.6
100.4
Other
Million Mexican pesos
0.0
0.7
0.0
Significant contributions
Circular Economy in Mexico
Million Mexican pesos
25.2
26.0
26.0
Industry association in Mexico
Million Mexican pesos
35.0
24.0
24.0
Industry association in Brazil 
Million Mexican pesos
8.3
20.4
28.2
Human Rights, Diversity, Equity and Inclusion 
Employees
Employees + Third party collaborators
#
97,213
104,241
116,719
Employees
#
 80,447
86,811
93,664
Non-employee workers14
#
 16,766
17,430
23,055
By gender (employees)
Male
#
68,969
73,319
78,351
%
86% 
84% 
84% 
Female
#
11,478
 13,492
15,313
%
14% 
16% 
16% 

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Unit
2022
2023
2024
By age group (employees)
<30
%
38% 
34% 
33% 
30-50
%
54% 
57% 
58% 
>50
%
7% 
9% 
9% 
By country (employees)
 Argentina 
#
 2,462
 2,583
2,461
 Brazil 
#
 22,034
24,090
27,037
 Colombia 
#
3,351
 3,482
3,515
 Costa Rica 
#
 1,261
 1,358
1,458
 Guatemala 
#
 3,068
 3,242
3,422
 Mexico 
#
45,565
49,224
52,821
 Nicaragua 
#
 769
 819
900
 Panama 
#
 1,275
1,327
1,361
 Uruguay 
#
 662
 686
689
By contribution level (employees)
Strategic leaders (top management) #
116
127
136
Male
%
78% 
73% 
71% 
Female
%
22% 
27% 
29% 
Tactical leaders (middle 
management)
#
898
934
1,015
Male
%
73% 
71% 
68% 
Female
%
27% 
29% 
32% 
People leaders (junior management) #
2,375
2,427
4,266
Male
%
71% 
69% 
68% 
Female
%
29% 
31% 
32% 
Individual contributors
#
25,651
27,553
48,118
Male
%
74% 
72% 
77% 
Female
%
26% 
28% 
23% 
Disclosure
Unit
2022
2023
2024
Operations contributors
#
51,721
55,770
40,129
Male
%
92% 
91% 
94% 
Female
%
8% 
9% 
6% 
By nationality (employees)
 Argentina 
%
3% 
3% 
3% 
 Brazil 
%
27% 
27% 
28% 
 Colombia 
%
4% 
4% 
4% 
 Costa Rica 
%
2% 
1% 
1% 
 Guatemala 
%
4% 
4% 
4% 
 Mexico 
%
56% 
56% 
56% 
 Nicaragua 
%
1% 
1% 
1% 
 Panama 
%
2% 
1% 
1% 
 Uruguay 
%
<1%
1% 
1% 
Venezuela
%
1% 
<1%
<1%
Others
%
<1%
<1%
<1%
Nationality (share in management positions)
 Argentina 
%
6% 
5% 
3% 
 Brazil 
%
17% 
21% 
44% 
 Colombia 
%
7% 
8% 
5% 
 Costa Rica 
%
3% 
2% 
2% 
 Guatemala 
%
3% 
2% 
3% 
 Mexico 
%
59% 
58% 
40% 
 Nicaragua 
%
1% 
<1%
<1%
 Panama 
%
1% 
<1%
<1%
 Uruguay 
%
<1%
1% 
<1%
Venezuela
%
1% 
2% 
<1%
Others
%
<1%
1% 
<1%

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Disclosure
Unit
2022
2023
2024
Women
Women in leadership positions 
(strategic and tactical leaders)
%
28% 
29% 
32% 
Women in total management positions 
(strategic, tactical and people leaders)
%
28% 
30% 
32% 
Women in top management positions 
(as % of total management positions)
1% 
1% 
1% 
Women in non-managerial positions 
(individual contributors)
%
26% 
28% 
23% 
Women in management positions in 
revenue-generating functions
%
16% 
12% 
18% 
Women in STEM-related positions
%
12% 
13% 
14% 
Gender pay gap15
Mean gender pay gap (men vs. women) %
NA
2.8% 
2.6% 
Median gender pay gap (men vs. 
women)
%
NA
3.4% 
3.1% 
Disabilities
Employees with a disability
#
NA
1,132
1,539
Human Rights
Total hours of training in human rights
#
12,293
 22,187
21,107
Notes
The information presented herein corresponds to full-year figures and is subject to rounding. Discrepancies 
with previously disclosed data may exist due to updates, methodological improvements, adjustments in scope, 
or subsequent validations. The information on this document is provided for informational purposes only and 
may be revised without providing prior notice. For further information, please contact the Sustainability team 
from the Company at sostenibilidad@kof.com
NA: Not Available.
(1)
(2)
Water consumption is the difference between total water withdrawal and total water discharge. Total 
beverage produced represents 96% of total water consumption. The remaining 4% is water that is used in 
manufacturing and is lost through other processes, like evaporation.
Aligned with FEMSA’s Sustainability-Linked Bond Framework (https://femsa.gcs-web.com/sustainable-
finance).
All hazardous waste is either recycled, sent to compost or to incineration for energy recovery.
For the total calculation, 7 plants acquired in Mexico in 2022 are excluded, as the internal target and 
certification plan were established prior to this acquisition. Therefore, these plants are not considered 
within the total scope of Zero Waste certification.
(3)
(4)
(5)
Our emissions include all countries where we operate, including Venezuela, and are aligned with
the Greenhouse Gas Protocol’s science-based approach. Gases included are CO2, N2O, and CH4. Our
emission factors are those shared by The Coca-Cola Company to all bottlers, which are developed by the
Institute for Energy and Environmental Research Heidelberg. However, we use specific emission factors
from suppliers, when available, for energy in Argentina and Colombia, and some suppliers of ingredients and
packaging who have already verified their accuracy against GHG standards.
Our public goal for Scope 3 emission reduction only considers GHG protocol categories: 1. Purchased Goods
and Services, and category 9. Downstream transportation and distribution.
CSM is a qualitative and quantitative index that measures customer service in commercial and distribution
areas. In addition to this, we implement comprehensive measurement and listening tools, as well as
standard cycles to attend customers’ requests.
From total assessments made by The Coca-Cola Company to significant suppliers identified.
(7)
(8)
(9)
Suppliers with a low performance evaluation: those who have been evaluated on several occasions and
have not demonstrated a significant improvement. In-site audits are made in order to perform a root
cause analysis and a period of time is given for improvements (otherwise the supplier will be penalized).
(10) Supplier assessment during 2024 had a change in methodology, now using only Ecovadis evaluations,
which results in non-comparable results vs. previous years, given a more robust and strict process.
(11) All suppliers assessed, no matter their performance evaluation, have an action plan.
(12) All suppliers assessed participate in an ESG training program with Ecovadis Academy and additional
suppliers were part of the Supplier Leadership Program for Climate Transition (S-LOCT) or the REfresh
Alliance program.
(13) 2022 does not include turnover at the Mexico Corporate Head Office.
(14) Due to a change in the criteria for non-employee workers, the number of 2024 is not comparable with
2023 and 2022.
(15) The salary analysis does not consider unionized or tabulated (fixed value) employees.
(6)

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VOLUME BREAKDOWN
STILL BEVERAGES
334 Volume1
2,929 Transactions
SPARKLING BEVERAGES
3,175 Volume1 
18,723 Transactions
WATER AND BULK WATER
715 Volume1
2,365 Transactions
1.	 Volume is measured in million unit cases.
2.	 Excludes still bottled water in presentations of 5.0 L or larger. Includes flavored water. 
3.	 Bulk water: Still water in presentations of 5.0 L or larger. Includes flavored water.
4.	 Includes only the sales volume from sparkling beverages.
Product Mix by Category
Product Mix by Size
Product Mix by Package4
Mexico
Guatemala
CAM South
Colombia
Brazil
Argentina
Uruguay
Mexico
Guatemala
CAM South
Colombia
Brazil
Argentina
Uruguay
Mexico
Guatemala
CAM South
Colombia
Brazil
Argentina
Uruguay
24%
76%
17%
83%
26%
74%
35%
65%
35%
65%
69%
31%
70%
30%
81%
19%
81%
19%
81%
19%
75%
25%
63%
37%
63%
37%
60%
40%
80%
14%
6%
4%
2%
12%
82%
5%
5%
90%
6%
69%
18%
7%
8%
76%
12% 4%
9%
83%
7%
1%
13%
75%
8%
4%
 Multi-serve       Single-serve
 Sparkling       Still       Water2       Bulk Water3
 Non-Returnable       Returnable

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APPENDICES

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OUR SUSTAINABILITY PRIORITIES: GUIDED BY DOUBLE MATERIALITY
First Double Materiality Assessment
In 2024, we conducted our first double materi-
ality assessment as a key step toward strength-
ening the integration of sustainability principles 
into our business strategy and risk manage-
ment. The assessment builds upon our previous 
materiality analyses, stakeholder engagement 
efforts, and continuous sustainability initiatives.
The double materiality approach recognizes 
that the issues most relevant to our long-term 
success lie not only in how environmental and 
social factors impact our business, but also in 
how our operations affect people and the plan-
et. By evaluating both dimensions, we gained 
a more comprehensive understanding of the 
impacts, risks, and opportunities that shape our 
value creation over the short, medium, and long 
term across our full value chain.
In the year, our double materiality assessment 
provided a practical foundation to strengthen 
our Sustainability Framework and refine our 
long-term sustainability goals. Going forward, 
the results will also contribute to embedding 
sustainability more deeply into day-to-day de-
cision-making by enhancing internal alignment 
across teams and supporting the development 
of training programs that foster a stronger sus-
tainability culture throughout the company.
•	 First double materiality assessment at 
Coca‑Cola FEMSA 
the process considers guidelines from CSRD, 
GRI, SASB, and the IFRS S1 and S2.
•	 Covered the full value chain 
including our own operations, as well as up-
stream and downstream activities.
•	 Provided short-, medium-, and long-term 
perspective across the evaluated topics 
enabling present and forward-looking deci-
sions on impacts, risks, and opportunities.
•	 Supports stronger sustainability 
integration 
including Sustainability Framework, 
goal-setting refinement, and day-to-day 
execution.
•	 Aligns disclosures with stakeholder expec-
tations 
supporting strategic priorities in a rapidly 
evolving sustainability landscape.
What is Double Materiality?
A double materiality assessment considers both the impact of external factors on our oper-
ations and long-term financial performance, as well as our impact on the environment and 
society. This approach helps us identify the sustainability topics that are most relevant to our 
business and stakeholders, supporting more informed decisions, better risk management, and 
improved transparency.
Financial materiality
How environmental, 
social, and 
governance factors 
impact our financial 
results and long- 
term value.
Impact materiality
How our operations 
and decisions affect 
the environment, 
society, and the 
broader economy. 
DOUBLE 
MATERIALITY

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How We Carried Out Our Double Materiality Assessment
Our double materiality assessment followed a structured, three-
phase process: gather insights, engage stakeholders, and produce 
conclusions. The process was carried out in collaboration with an 
independent international sustainability consultancy and was de-
signed to be auditable by third parties. This approach reflects best 
practices in materiality assessment and alignment with interna-
tional standards.
Steps
Our Goal
How We Did It
1.	Gather 
insights
In the first phase of the assessment, we set out to build a clear and relevant 
understanding of the sustainability landscape that currently surrounds our business. 
We aimed to identify the topics most likely to shape Coca-Cola FEMSA’s future—those 
that affect our operations, and those where our operations have a meaningful impact 
on people and the planet. To do so, we reviewed both internal strategies and external 
expectations to ensure the next phases of the process were grounded in substance and 
aligned with our reality.
We began by analyzing over 200 internal and external documents, including Coca-
Cola FEMSA’s Sustainability Framework, FEMSA Future Forward Strategy, country 
details, investor questionnaires, ratings, annual reports, financial statements, previous 
materiality matrices, stakeholder perception studies, risks assessments, long-range 
plans, and committee minutes. 
We also reviewed peer materiality assessments across various relevant industries and 
consulted 10 external standards and frameworks, including IFRS S1 and S2, GRI, SASB, 
MSCI, IPSOS, S&P CSA, and ESRS.
2.	Engage 
stakeholders 
To ensure that our double materiality assessment reflected the perspectives of those 
most connected to our business, we placed stakeholder engagement at the center of the 
process. 
By engaging a diverse group of voices across functions, geographies, and sectors, we 
aimed to capture a well-rounded understanding of the sustainability issues that matter 
most—both to our stakeholders and to Coca-Cola FEMSA’s long-term value creation.
We conducted interviews with internal and external stakeholders, including our CEO, 
Board members, executive and leadership teams, and external partners from various 
stakeholder groups such as investors, media, industry associations, NGOs, and suppliers 
in the countries where we operate.
Interviews were conducted across key markets. Based on these engagements, we 
prioritized and refined a long list of topics into 20 key issues relevant to our business, 
which were then assessed through a region-wide survey involving all relevant 
stakeholder groups. 
3.	Conclusions 
and action 
plans 
The final phase of the assessment focused on analyzing and synthesizing the insights 
gathered. This step was critical to ensure that the results reflected both data-driven 
evaluation and stakeholder alignment.
Survey responses and interview insights were analyzed to generate comprehensive 
scores and rankings. We collaborated with key stakeholders to align on final 
prioritization, factoring in both quantitative and qualitative results. 
The materiality outcomes received formal sign-off from our senior management team, 
reinforcing their importance across the organization.
The findings were then used to design an updated double materiality matrix, informing 
strategic decision-making and disclosure. This was complemented by the identification 
of impacts, risks, and opportunities for each topic across the short, medium, and long 
term. The results were subsequently aligned and integrated into the plans of each team 
and area within Coca-Cola FEMSA—a process that will continue as part of our ongoing 
sustainability management.

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Double Materiality Matrix
Mapping What Matters Most: Insights from Our Double 
Materiality Assessment
Our double materiality matrix presents the most relevant sus-
tainability topics as evaluated through two lenses: impact ma-
teriality (Y axis) and financial materiality (X axis). Topics locat-
ed in the upper-right quadrant represent the highest priority, 
combining strong impact on society and the environment with 
significant financial relevance. These will be our focus areas, 
guiding how we align our actions with stakeholder expecta-
tions and leading international sustainability standards.
The results of our double materiality assessment 
reinforce a clear message: environmental challenges are 
increasingly urgent and central to our long-term value 
creation. Stakeholders highlighted the rising financial and 
operational impact of environmental issues and called for 
more assertive action. The analysis also underscored how 
deeply environmental and social challenges are interlinked—
creating multiplier effects that can either amplify risks or 
unlock positive transformation. This insight encourages us 
to pursue integrated solutions that address both dimensions 
simultaneously. Additionally, stakeholders acknowledged 
Coca-Cola FEMSA’s and our partners’ longstanding 
commitment to social impact, especially in supporting our 
workforce, communities, and supply chain. 
Looking ahead, these findings will serve as a roadmap to 
guide our sustainability efforts. 
H
C
B
C
B
A
F
E
F
D
D
E
E
D
G
A
C
B
G
A
10
9
8
7
6
5
4 4
5
6
7
8
9
10
F I N A N C I A L  M A T E R I A L I T Y
I M P A C T  M A T E R I A L I T Y
ENVIRONMENTAL
A 	 Responsible Water Use and Watershed Protection
B 	 Packaging Waste, Recovery, and Recycling
C 	 Climate Change Preparedness and Response to 
	
its Impacts
D 	 Packaging Design and Innovation
E 	 Renewable Energy and Energy Efficiency
F 	 Ecosystem Health and Regeneration
G 	 Operational Pollution and Waste
H 	 Climate Action and Greenhouse Gas Emissions Reduction
SOCIAL
A 	 Community Impact, Engagement, and Resilience
B 	 Accessible and Low or No-sugar Products
C 	 Economic Impact and SMEs Development 
	
and Engagement
D 	 Responsible Procurement and Supplier Engagement
E 	 Employee Wellbeing and Development
F 	 Diversity, Equity, and Inclusion
G 	 Human Rights across the Entire Business Ecosystem
GOVERNANCE
A 	 Public Policy Engagement and Advocacy
B 	 Innovation and Digitization for Sustainability
C 	 Corporate Ethics, Compliance, and Governance
D 	 Responsible Marketing and Consumer Behaviors
E 	 Privacy, Data Security, and Responsible Use 
	
of Technology

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ENVIRONMENTAL
Climate Action and Greenhouse Gas Emissions Reduction: The company's 
strategy to address climate change by reducing greenhouse gas (GHG) emissions 
across its entire value chain (scopes 1, 2, and 3.) This involves minimizing direct 
and indirect GHG emissions, setting reduction targets, and using low-carbon tech-
nologies and practices. This also includes actively engaging in mitigating broader 
climate change impacts, ensuring long-term business resilience and fulfilling its 
environmental responsibility.
Climate Change Preparedness and Response to its Impacts: Strategic 
initiatives to assess and adapt to the physical risks of climate change such as 
extreme weather events, water scarcity, and rising temperatures in order to 
protect and minimize disruptions to the company's supply chain and surrounding 
communities.
Ecosystem Health and Regeneration: The protection and restoration of the envi-
ronment by protecting biodiversity, natural land and water resources, and ecosys-
tems impacted by the company's entire value chain. This includes minimizing the 
company’s environmental footprint, protecting critical habitats, and supporting 
restoration efforts and nature-based solutions.
Operational Pollution and Waste: The management of outputs generated by day-
to-day company operations that negatively affect the environment, such chemical 
pollutants released into air and water, noise pollution generated by logistics activi-
ties, and solid and liquid waste products disposed of locally.
Packaging Design and Innovation: The development and implementation of 
packaging solutions to minimize environmental impact and enhance product pro-
tection, consumer experience, and brand value. This includes offering and adapt-
ing solutions for different occasions leveraging innovative materials, reducing 
waste, conserving resources, and improving recyclability to meet specific needs 
across markets.
Packaging Waste, Recovery, and Recycling: The management of packaging 
materials, with a particular focus on plastic, after their initial use. This includes 
minimizing waste, maximizing recovery, and promoting effective recycling sys-
tems, from collection to sorting to processing.
Renewable Energy and Energy Efficiency: Strategic initiatives aimed at reducing 
environmental impact from energy, including implementing energy saving practic-
es and technologies across company operations, and transitioning to renewable 
energy sources, such as solar and wind.
Responsible Water Use and Watershed Protection: Practices to manage water 
responsibly, including reducing water consumption and maximizing efficiency, 
protecting watersheds, improving water quality, replenishing water sources, and 
actively collaborating with stakeholders to address water scarcity challenges.
SOCIAL
Accessible and Low or No-sugar Products: Ensuring that the company's prod-
ucts, particularly health-conscious options, are widely accessible to consumers 
regardless of geographic locations and socioeconomic status. This includes 
expanding product reach and distribution to underserved areas, and addressing 
logistical challenges to ensure product availability, in addition to offering and pro-
moting responsible consumption of products with varying nutritional profiles.
Community Impact, Engagement, and Resilience:  Engagement in communities 
where the company operates through relationship-building, addressing social and 
sustainability needs, and enhancing community resilience through efforts related 
to education, drinking water, sanitation, community development projects and 
emergency response efforts.
Environmental, Social, 
Governance Issues 
Definitions

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Diversity, Equity, and Inclusion: Initiatives to foster equitable working 
environments that respect and value differences, ensure fair treatment and 
equal opportunities for all people working within the business, its value chain, 
and its business partners, and create a sense of belonging. DEI emphasizes the 
recognition and appreciation of diverse backgrounds and perspectives, and the 
implementation of strategies to address disparities and embed inclusive practices 
across the organization.
Economic Impact and SME Development and Engagement: Support of the eco-
nomic growth and development of the communities where the company operates, 
especially Small and Medium-sized Enterprises (SMEs) which sell the company's 
products, through job creation, tax revenue, local sourcing, and fostering the 
growth and competitiveness of SMEs.
Employee Wellbeing and Development: Ensuring the provision of a positive and 
supportive work environment that fosters employee satisfaction, engagement, 
and growth. This includes measures to promote physical and mental health, pro-
vide opportunities for professional development, offer competitive compensation 
and benefits, and cultivate a company culture aligned with the company's values 
and goals.
Human Rights across the Entire Business Ecosystem: The respect, protection, 
and fulfillment of human rights throughout the company's operations and supply 
chain. This includes preventing and addressing human rights abuses within the 
business, its value chain, and its business partners, while also contributing to the 
securing of human rights in the communities where it operates.
Responsible Procurement and Supplier Engagement: The company’s strategy 
for sourcing goods and services aligned with its environmental and social commit-
ments. This includes holding the entire supply chain to high ethical and sustain-
ability standards, selecting values-aligned suppliers, building strong relationships, 
and providing ongoing support to evaluate and address shared challenges across 
human rights, labor standards, environmental impact, and ethical sourcing.
GOVERNANCE
Corporate Ethics, Compliance, and Governance: The frameworks the company 
follows to uphold ethical principles, legal requirements, and stakeholder expec-
tations. This involves the establishment of and adherence to an ethical code of 
conduct, compliance with relevant laws and regulations, and effective corporate 
governance practices to safeguard the company's reputation, protect its assets, 
and promote sustainable business operations.
Innovation and Digitization for Sustainability: Leveraging digital technologies to 
drive business growth, enhance operational efficiency, and create long-term val-
ue. This includes adopting digital solutions across the value chain, using technolo-
gy to minimize environmental impact and protect data, and developing innovative 
products and processes to address societal challenges and contribute to a sus-
tainable present and future.
Privacy, Data Security, and Responsible Use of Technology: Protecting the 
personal information of employees, customers, and other stakeholders, while 
safeguarding the confidentiality, integrity, and availability of data assets. This 
includes implementing robust security measures to prevent unauthorized access, 
use, disclosure, or modification of information, and complying with relevant data 
protection laws and regulations.
Public Policy Engagement and Advocacy: Participation in shaping public policies 
including ones that specifically address environmental and social challenges and 
their alignment with corporate policies. This involves collaboration with govern-
ment, industry peers, and others to influence policy decisions.
Responsible Marketing and Consumer Behaviors: Ethical marketing practices 
that promote responsible consumption and positively impact society, rooted 
in truth, transparency, and respect of consumers while reflecting the full 
environmental and social implications of the production and consumption of the 
company’s products.

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CAPITALS AND COMPANY ENGAGEMENT
This table illustrates how Coca-Cola FEMSA’s approach to value creation aligns with the six capitals 
defined by the International Integrated Reporting (IR) Framework. Each capital—human, social 
and relationship, intellectual, manufactured, natural, and financial—is supported by the Coca‑Cola 
FEMSA Principles, which serve as the foundation for our decision-making and daily actions. 
Throughout this report, we have integrated the IR Framework principles to reflect how our strategy, 
governance, performance, and outlook contribute to long-term value creation. The six capitals are 
woven across multiple sections, helping stakeholders understand the interconnections between 
our resources, relationships, and results.
For more detailed information, each capital in the table references the relevant report sections. 
We also invite you to read the letters from our CFO and the Vice Presidents of our Sustainability 
Committee, as well as the Performance in Detail section, where we present our key sustainability 
KPIs. These elements collectively show how we apply integrated thinking in managing our business 
responsibly and sustainably.
Our Approach to Each IR Framework Capital
Alignment with Key 
Coca-Cola FEMSA 
Principles
Learn more about how we drive long-term 
sustainable value creation across every 
capital we manage
 
Human: Our people are at the core of everything we do. We continue to create opportunities for all employees to grow 
professionally while promoting a holistic vision of well-being that includes self-care, prevention, and work-life balance 
throughout every stage of their careers. We are also deepening our commitment to diversity, equity, and inclusion, embedding 
respect for human rights and dignity across our workplaces.
2.	 Value Our People
5.	 Promote a 
	
Growth Mindset
6.	 Foster 
	
Psychological 
	
Safety
Integral Employee Well-being
Human Rights, DEI
 
Social and Relationship: Our license to operate is built on trust and mutually beneficial relationships with our stakeholders. 
We work closely with communities and our value chain, recognizing the impact our operations have on society—particularly in 
the areas surrounding our plants. Through this focus, we aim to create shared value and contribute to the sustainable growth 
of both our business and the communities we serve.
1.	 Place Customers 
	
First 
2.	 Value Our People
3.	 Do the Right 
	
Thing
Integral Employee Well-being
Human Rights, DEI

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Our Approach to Each IR Framework Capital
Alignment with Key 
Coca-Cola FEMSA 
Principles
Learn more about how we drive long-term 
sustainable value creation across every 
capital we manage
 
Intellectual: We are accelerating our digital transformation to become the world’s preferred and most sustainable 
commercial platform. Through cross-functional collaboration, we develop prioritized digital and analytical solutions that 
enhance the reach and impact of our commercial platforms. Leveraging agile cells, we strengthen our competitiveness, 
respond proactively to industry challenges, seize emerging opportunities, and foster a culture of continuous intellectual 
growth across the organization.
5.	 Promote a 
	
Growth Mindset
7.	 Operate with 
	
Excellence
8.	 Leverage 
	
Technology and 
	
Innovation
A Wining Portfolio That Leads the Market
Be the Preferred Commercial Platform
Strengthen our Customer-Centric Culture
Sustainability Framework
Product Portfolio
 
Manufactured: We operate a robust and expanding physical infrastructure that supports every step of our value chain—from 
recycling and production to delivery. Our network of PET collection centers, recycling plants, bottling plants, distribution 
centers, and logistics systems is complemented by technology, equipment, and digital tools that allow us to meet demand 
with speed, precision, and consistency. Whether through modernized facilities, agile fleets, or upgraded warehouse 
capabilities, we continue to invest in the physical assets that drive our efficiency, ensure product availability, and strengthen 
our ability to serve millions of customers across diverse markets.
7.	 Operate with 
	
Excellence
9.	 Act Swiftly
10.	Deliver Results 
A Strategic Footprint That Drives Growth
De-Bottleneck Our Infrastructure
Sustainable Sourcing
 
Nature: We are committed to using natural resources responsibly and protecting the ecosystems that sustain our business 
and communities. We work to increase water efficiency, ensure long-term water availability, and replenish the water we use. 
We also support improved access to water, sanitation and hygiene in the communities where we operate. In parallel, we 
continue to drive energy efficiency, expand the use of renewable sources, and reduce carbon emissions throughout our value 
chain. As part of our broader circularity agenda, we are strengthening PET collection, increasing the use of recycled resin, and 
reducing both packaging and operational waste.
3.	 Do the Right 
	
Thing
4.	 Act as a Founder 
8.	 Leverage 
	
Technology and 
	
Innovation
Water Stewardship
Packaging and Circular Economy
Climate Action
Financial: Our strong financial and operating discipline, supported by a robust capital structure and financial flexibility, 
positions us to capture both organic and inorganic growth opportunities. By combining transformative digital initiatives with 
our ability to adapt to changing market dynamics, we continue to drive sustainable, long-term value creation for our investors 
and stakeholders.
4.	 Act as a Founder 
9.	 Act Swiftly
10.	Deliver Results
Financial Highlights
Grow the Core
Management Discussion And Analysis

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TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES REPORT
The impacts of climate change are not only relevant for the planet but also for the communities 
where we operate. Accordingly, identifying climate-related risks and opportunities enables us to 
prepare for and mitigate these effects, strengthen the resilience of our operations and communi-
ties, and ensure that our organization’s growth remains responsible and benefits all stakeholders. 
To not only respond to our stakeholders’ concerns but also prepare for future climate-related chal-
lenges, we conducted a renewed assessment in 2023 to identify and quantify the main climate-re-
lated risks and opportunities, along with their potential financial impacts in the short, medium, and 
long term. This report was prepared in alignment with the recommendations of the Task Force on 
Climate-related Financial Disclosures (TCFD).
Governance
a. Describe the board’s oversight of climate-related risks and opportunities.
The Board of Directors, alongside its Committees, plays a pivotal role in guiding and overseeing 
Coca-Cola FEMSA’s sustainability strategy. They give thoughtful attention to the sustainability ma-
terial topics that impact not only our operations but also our employees, clients, and communities. 
This encompasses areas such as climate action, water stewardship, circular economy, resource 
efficiency, responsible sourcing across our value chain, community development, safety and health 
in the workplace, and ethical business practices, among others. This careful consideration ensures 
these topics are effectively integrated into the company’s decision-making processes.
The Board also evaluates sustainability risks and opportunities, including regulatory changes, 
stakeholder expectations, and emerging global trends. Climate action, in particular, is included on 
the Board’s agenda at least once a year to ensure strategic alignment and risk oversight. Moreover, 
our Board of Directors’ oversight extends to the review and approval of the Company’s sustainabil-
ity-related policies, ensuring they align with our core values and strategic objectives. By leverag-
ing the diverse expertise of its members, the Board fosters sustainable growth and aligns actions 
with long-term stakeholder value creation. Additionally, the Vice Presidents of our Sustainability 
Committee also participate in FEMSA’s Sustainability Committee, which is chaired by José Antonio 
Fernández, Chairman of FEMSA’s and Coca-Cola FEMSA’s Board of Directors—further reinforcing 
alignment at the group level.
The Audit Committee also play a pivotal role in ensuring that sustainability, including climate ac-
tion, is integrated across our operations. From evaluating investments aligned with sustainability 
goals to overseeing compliance and risk management, this committee facilitates in-depth discus-
sions on key sustainability topics at the Board level.
b. Describe management’s role in assessing and managing climate-related risks and 
opportunities.
Our Executive Team leads and is responsible for advancing sustainability material issues across the 
company. Among other topics the Executive Team performance evaluation program includes Critical 
Success Factors related to achieving our sustainability goals or the priorities of our Sustainabili-
ty Framework. To promote interdisciplinary efforts towards sustainability within the organization, 
members from the Executive Team, including our CEO and Senior Leadership Team, are part of our 
internal Sustainability Committee and, depending on their roles, take part in FEMSA’s and The Coca 
Cola Company’s Sustainability Committees. Their involvement is aimed at advancing our sustainabil-
ity goals and establishing clear accountability across areas relevant to our sustainability initiatives.
The Sustainability Committee meets quarterly to review climate-related and sustainability risks, 
opportunities, and performance, and to integrate sustainability into key business decisions. The 
Committee is led by members of our Executive Team—including our CEO, Finance, Human Re-
sources, Corporate Affairs, Technical and Supply Chain, Legal, and Operations—as well as Investor 
Relations, QSE, Procurement, and Corporate Sustainability, which report to these leadership areas. 
This multidisciplinary structure fosters accountability across the organization and a company-wide 
culture of responsibility and ensures sustainability remains central to our long-term value creation.
1.	 Chief Executive Officer: Oversee and ensure the implementation of our company’s Sustainability 
Framework.
2.	 Chief Corporate Affairs Officer: Oversees the Sustainability Framework and community develop-
ment priorities.
3.	 Chief Technical and Supply Chain Officer: Oversees climate action, water stewardship, and pack-
aging and circular economy.

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4.	 Chief Operating Officers: Oversees implementation of the Sustainability Framework within their 
divisions.
5.	 Chief Financial Officer: Responsible for finance, legal, risk management, and sustainable sourc-
ing.
6.	 Chief Legal Officer: Oversees compliance with climate-related regulations.
7.	 Chief Human Resources Officer: Oversees the integration of climate-related priorities into work-
force strategies and the company’s culture.
The Critical Success Factors for individual performance of our Executive Team incorporate indica-
tors for material sustainability topics within our Sustainability Framework, including measurable 
advancements in water efficiency, PET collection, and recycled PET usage, among others, according 
to their roles and responsibilities. Some of these topics also contribute to our climate action efforts. 
For example, increasing the use of recycled PET reduces reliance on virgin plastic, lowering carbon 
emissions from raw material extraction and production. Similarly, improving water efficiency con-
serves vital resources, supports ecosystem balance, and strengthens our ability to adapt to climate 
change by preserving watersheds that regulate temperatures and enhance resilience.
The CEO’s compensation is also tied to progress on a selection of metrics that directly or indirectly 
relate to our sustainability goals, including those established for the broader Executive Team. For 
many of these topics, we have established medium- and long-term goals, meaning the CEO’s annual 
objectives reflect the incremental progress needed each year to stay on track toward achieving these 
broader sustainability commitments. This approach ensures that the CEO’s performance aligns with 
the company’s long-term commitment to ethical business practices and sustainable growth.
Strategy
a.	 Describe the climate-related risks and opportunities the organization has identified over 
the short, medium, and long term.
b.	 Describe the impact of climate-related risks and opportunities on the organization’s busi-
nesses, strategy, and financial planning.
c.	 Describe the resilience of the organization’s strategy, taking into consideration different 
climate-related scenarios, including a 2 °C or lower scenario.
The following table not only summarizes but also quantifies the main identified risks and opportu-
nities. We identify both physical and transition risks, along with current and emerging opportuni-
ties. The development of climate-related risks may be influenced by changes in market conditions, 
regulatory frameworks, technological advancements, and other external factors. The potential 
financial impact was defined using the following ranges: low (0 to 50 million USD), medium (51 to 
150 million USD), and high (over 150 million USD).
We used three time horizons across three different scenarios to understand the potential impact of 
climate-related risks and opportunities on our business. These horizons were selected for scenario 
analysis based on the relative abundance of available reference data and their compatibility with 
our business plans and timelines. They are also aligned with national and international climate 
change objectives: a short-term period (2030), a medium-term period (2040), and a long-term 
period (2050).
Each scenario and time horizon reflects its own social, political-regulatory, economic, and techno-
logical-energy context, with significant differences and implications for climate change. The IPCC 
and IEA scenarios—widely adopted in the market—are those recommended by the TCFD. Most 
physical climate models follow the IPCC’s Representative Concentration Pathways (RCPs), while 
NGFS scenarios are compatible with the Financial Stability Board and offer comprehensive data-
bases of market variables. All three sets of scenarios are consistent and require regular updates.

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Type
Category
Risk / 
Opportunity
Financial 
Impact
Description
Management and Mitigation
(see the following chapters)
Physical risks
Chronic
Variation of average 
precipitation
High
As rainfall decreases in the geolocations of the smaller basins, there could 
be a potential limitation of water extraction and, consequently, a decrease in 
beverage production.
Fostering a Sustainable Future
Water Stewardship
Acute
Extreme rainfall and 
flooding
Low
The occurrence of floods could generate complications in production. 
Additionally, damage and/or losses to fixed assets may occur.
Transition risks
Legal / Political
Increase in GHG 
emissions prices
Medium
Imposing a tax on business revenues could result in significant additional 
carbon costs based on our own scope 1 and 2 emissions.
Fostering a Sustainable Future 
Climate Action 
Market
Increase in the cost of raw 
materials associated with 
generated emissions
High
The increase in the carbon price, which impacts the cost of key raw materials 
(sugar, recycled and non-recycled PET), could lead to higher production 
costs, given that when a carbon tax is implemented, the producer may pass 
this cost on to the business.
Fostering a Sustainable Future 
Sustainable Sourcing
Ethics and Governance
Increase in the cost of 
sugar due to changes in 
weather conditions
High
The climatological changes that climate change could affect sugarcane crop 
yields (reducing supply), and the price of refined sugar may increase.
Fostering a Sustainable Future
Packaging and Circular Economy
Sustainable Sourcing
Ethics and Governance
Opportunities
Energy sources
Use of low-emission 
energy sources and 
new technologies in 
own consumption 
and promotion of 
decentralized generation
High
Economic benefit of using renewable electricity in operations compared to 
consuming electricity generated from high-carbon sources.
Fostering a Sustainable Future
Climate Action
Resource 
efficiency
Improvement in the 
efficiency of facilities and 
production processes
Medium
Economic benefit from the development of efficiency projects related to 
water, packaging, and energy.
Fostering a Sustainable Future
Water Stewardship
Packaging and Circular Economy
Climate action
 To learn more about our plans, goals, progress, and commitments toward climate action, please see the Climate Action chapter of our Integrated Report, page 73.

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In addition, the following risks and opportunities were also identified:
Type
Category
Description
Transition risks
Legal / Political
Operation limits (input / output): Restrictions on the transit of the company’s vehicle fleet in certain geographic areas—due to regulations aimed at 
promoting a more aggressive reduction of emissions from mobile sources—could impact our distribution process.
Technology
Disruptive technologies in production processes: Lack of investment in new technologies.
Reputation
Concern of stakeholders: New demands from stakeholders.
Opportunities
Products and 
services
Development and/or expansion of lower-footprint goods and services and diversification of the business model: The implementation of a new product 
distribution model, aligned with the energy transition and the decarbonization of the economy.
Resource 
efficiency
Reduction in operating expenses due to recycling: The use and expansion of recycling processes to introduce materials to a new production cycle, in 
addition to selling them to third parties.
Improvement in the efficiency of distribution and transportation: Work with suppliers to reduce scope 3 emissions from product distribution.
Reduction of water use and consumption: Economic benefits from water efficiency projects.
Resilience
Increasing supply chain security through substitution/diversification: Work with suppliers to ensure low-emission raw materials.

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Risk Management
a.	 Describe the organization’s processes for identifying and assessing climate-related 
risks.
b.	 Describe the organization’s processes for managing climate-related risks.
c.	 Describe how processes for identifying, assessing, and managing climate-related 
risks are integrated into the organization’s overall risk management.
Coca-Cola FEMSA’s Risk Management System is a comprehensive and structured frame-
work designed to identify, assess, and mitigate risks across all levels of the organization. 
Rooted in global best practices and supported by a robust technological infrastructure, 
the system promotes resilience, operational continuity, and alignment with the compa-
ny’s strategic objectives. Coca-Cola FEMSA’s Risk Management System Process provides 
a structured approach to managing risks, aligning with strategic objectives while fostering 
informed decision-making. The process is structured around seven key steps:
1.	 Risk environment.
2.	 Identify risks.
3.	 Interact with the Risk Catalog and align with our Sustainability Framework.
4.	 Analyze and evaluate risks.
5.	 Prioritize risks.
6.	 Generate actions and strategies.
7.	 Monitoring, controlling, and reporting.
The company’s Risk Management System is built on globally recognized standards, including 
ISO 31000, COSO ERM, COSO 2013, and COBIT 5, fostering consistency, accountability, and 
adherence to industry-leading practices while enabling the company to respond effectively 
to emerging challenges. By integrating globally recognized frameworks, leveraging advanced 
technology, and implementing a structured risk management process, Coca-Cola FEMSA’s 
Risk Management System contributes to safeguarding the company’s operations and protect-
ing its long-term value for stakeholders while remaining prepared to seize opportunities.
We assess physical and transition risks and opportunities in our own operations, as well as 
upstream and downstream activities, using a five-step method in line with TCFD recom-
mendations:
1.	 Identification of climate-related risks and opportunities (qualitative analysis).
2.	 Definition of climate scenarios and time horizons.
3.	 Identification of variables associated with each scenario.
4.	 Estimation of risk and opportunity parameters.
5.	 Calculation of value at risk from climate change, including a quantitative estimate of the 
expected and stressed impacts of risks and opportunities.
Multidisciplinary teams across our operations—comprising areas such as sustainability, 
strategic planning, operations, marketing, finance, and corporate affairs—work together to 
identify, prioritize, and quantify the main climate-related risks and opportunities. As a result 
of our review of recommended scenarios and cross-functional working sessions, we consid-
ered three scenarios in our analysis, using a combination of those developed by the Inter-
national Energy Agency (IEA), the Intergovernmental Panel on Climate Change (IPCC), and 
the Network for Greening the Financial System (NGFS). This combination helps us assess 
physical and transition risks and opportunities across several temperature-rise scenarios, 
in line with TCFD recommendations:
1.	 “Net Zero” Scenario, global temperature rises 1.5 °C 
Assumption: Net zero emissions are achieved globally by 2050 through international 
cooperation and social involvement. Selected climate scenarios: a) IPCC (SSP1 – 1.9), b) 
IEA (NZE), c) NGFS (Net Zero 2050).
2.	 “Moderate Transition” Scenario, global temperature rises 1.8 °C 
Assumption: Only those economies with the objective of achieving net zero emissions by 
2050 will achieve it through international cooperation and social involvement. Selected 
climate scenarios: a) IPCC (SSP1 – 2.6), b) IEA (APS), c) NGFS (Below 2 °C).
3.	 “No Ambition” Scenario, global temperature rises 2.7 °C 
Assumption: Developed economies do not achieve net zero emissions by 2050. There 
is lack of impulse for political agents, who are limited to fulfilling their commitments. 
Selected climate scenarios: a) IPCC (SSP2 – 4.5), b) IEA (Stated Policies), c) NGFS (De-
termined Contributions).

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Strengthening Climate Risk Governance Through Double Materiality: Based on the results of our 
updated double materiality assessment, we are working to incorporate climate-related insights into 
both our TCFD-aligned disclosures and the company’s enterprise risk matrix, with periodic reviews 
to ensure alignment among these different studies. This integration enhances our ability to identify 
and manage climate-related risks and opportunities across the business. In parallel, we are up-
dating our list of Impacts, Risks, and Opportunities (IROs) to reflect evolving climate priorities and 
ensure that material environmental issues are embedded in our strategic planning and risk man-
agement processes.
 For more information about our risk management methodology, please see the Ethics and 
Governance section on page 113 and refer to the GRI Index, disclosures 2-12 and 2-13.
 Please see our Risk Matrix in the Ethics and Governance chapter, page 113.
 For more information, please visit our 20-F Report.
Goals and Metrics
a. Disclose the metrics used by the organization to assess climate-related risks and opportu-
nities in line with its strategy and risk management process.
b. Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse gas (GHG) emissions and
the related risks.
c. Describe the targets used by the organization to manage climate-related risks and opportu-
nities and performance against targets.
We use metrics and targets to assess and manage relevant climate-related risks and opportunities 
where such information is material. Our company-wide targets align with GHG Protocol methodol-
ogies and the Absolute Contraction Approach (ACA), considering a well below 2 °C decarbonization 
pathway through 2035. Moreover, we meticulously report our progress toward our goals and verify 
it through a third party. Results are published in our annual Integrated Report and reported to CDP 
for the benefit of our investors, in accordance with its guidelines—enhancing transparency regard-
ing our emission sources and progress to date.
Accordingly, our goals, which are directly or indirectly related to climate change mitigation and 
adaptation, are:
Pillar
Key Performance Indicator
Goal Year
2024
Goal
Climate 
Action
Page 73
Absolute scope 1 and 2 GHG 
emissions reduction1
2035
27%
50%
Absolute scope 3 GHG emissions 
reduction (purchased goods 
and services, and upstream 
transportation and distribution)1
2035
12%
20%
Sourcing of renewable electricity
2030
84%
85%
Packaging 
and Circular 
Economy
Page 67
Collection of the equivalent PET 
bottles introduced into the market 
annually (by weight)
2035
34%
70-75%
Recycled PET content used in 
primary packaging
2035
30%
30-35%
Operational waste diverted from 
landfills
2030
98%
100%
Water 
Stewardship
Page 57
Water use ratio (liters of water used 
per liter of beverage produced)
2026
1.38
1.26
Water used in finished products on 
an aggregate level returned to nature 
and communities
2035
100%
100%
Total water used in each water-
stressed location returned to nature 
and communities
2035
100%
100%
 For more information on the performance of these goals and key climate-related metrics, visit 
the Performance in Detail section on page 154.
1.	 Compared to our 2015 baseline.

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SASB CONTENT INDEX
Table 1. Sustainability Disclosure Topics & Metrics
Topic
Accounting metric
Code
Response
Fleet Fuel Management
Fleet fuel consumed
FB-NB-110a.1
Performance in detail 
Climate action
Percentage renewable
Energy Management
Operational energy consumed
FB-NB-130a.1
Performance in detail 
Climate action
Percentage grid electricity
Percentage renewable
Water Management
Total water withdrawn
FB-NB-140a.1
Performance in detail 
Water stewardship
Total water consumed
Percentage of each in regions with High or Extremely High Baseline Water Stress
Description of water management risks and discussion of strategies and practices to 
mitigate those risks
FB-NB-140a.2
Fostering a sustainable future 
Water stewardship
Health & nutrition
Revenue from zero- and low-calorie or energy-free and low-energy beverages
FB-NB-260a.1
Not currently reported.
Revenue from no-added-sugar beverages
Revenue from artificially sweetened beverages
Discussion of the process to identify and manage products and ingredients related to 
nutritional and health concerns among consumers
FB-NB-260a.2
Fostering a sustainable future 
Product Portfolio
Product Labelling & 
Marketing
Percentage of advertising impressions (1) made on children and (2) made on children 
promoting products that meet dietary guidelines
FB-NB-270a.1
Fostering a sustainable future 
Product Portfolio
Revenue from products labelled as (1) containing genetically modified organisms 
(GMOs) and (2) non-GMO
FB-NB-270a.2
Not currently reported.
Number of incidents of non-compliance with industry or regulatory labelling or 
marketing codes
FB-NB-270a.3
Fostering a sustainable future 
Product Portfolio
Total amount of monetary losses as a result of legal proceedings associated with 
marketing or labelling practices
FB-NB-270a.4

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Topic
Accounting metric
Code
Response
Packaging Lifecycle 
Management
Total weight of packaging
FB-NB-410a.1
Performance in detail 
Packaging and Circular Economy
Percentage made from recycled or renewable materials
Percentage that is recyclable, reusable, or 
compostable
Discussion of strategies to reduce the environmental impact of packaging throughout its 
lifecycle
FB-NB-410a.2
Fostering a sustainable future 
Packaging and Circular Economy
Environmental & Social 
Impacts of Ingredient Supply 
Chain
Suppliers’ social and environmental responsibility audit (1) nonconformance rate and 
(2) associated corrective action rate for (a) major and (b) minor non-conformances
FB-NB-430a.1
Performance in detail 
Sustainable Sourcing 
 
Fostering a sustainable future 
Sustainable Sourcing
Ingredient Sourcing
Percentage of beverage ingredients sourced from regions with High or Extremely High 
Baseline Water Stress
FB-NB-440a.1
Performance in detail 
Sustainable Sourcing
List of priority beverage ingredients and discussion of sourcing risks related to 
environmental and social considerations
FB-NB-440a.2
Fostering a sustainable future 
Sustainable Sourcing 
 
Ethics and Governance 
Risk management
Table 2. Activity Metrics
Activity Metric
Code
Response
Volume of products sold
FB-NB-000.A
The Strength of Coca-Cola FEMSA
Number of production facilities
FB-NB-000.B
Total fleet road kilometers travelled
FB-NB-000.C
Performance in detail 
Climate action

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GRI CONTENT INDEX
Disclosure
Response
GRI 2: General Disclosures 2021
2-1 Organizational details
The Strength of Coca-Cola FEMSA 
 
Appendices 
Shareholder and Analyst Information 
Standards, Scope, and Boundaries of this Report
2-2 Entities included in the organization’s sustainability reporting
Appendices 
Standards, Scope, and Boundaries of this Report
2-3 Reporting period, frequency and contact point
Appendices 
Shareholder and Analyst Information 
Standards, Scope, and Boundaries of this Report
2-4 Restatements of information
Information about any restatements is provided in the footnotes to the relevant data. Please also refer to the notes in the 
Performance in detail section. 
2-5 External assurance
Appendices 
Independent Limited Assurance Report
2-6 Activities, value chain and other business relationships
The Strength of Coca-Cola FEMSA
2-7 Employees
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Integral Employee Well-being
2-8 Workers who are not employees
2-9 Governance structure and composition
Ethics and Governance 
 
Form 20-F and other reports: https://coca-colafemsa.com/en/investor-relations/reports-and-results/ 
2-10 Nomination and selection of the highest governance body
2-11 Chair of the highest governance body
2-12 Role of the highest governance body in overseeing the 
management of impacts
Ethics and Governance 
Risk Management 
 
Appendices 
Task Force on Climate-Related Financial Disclosures Report 
2-13 Delegation of responsibility for managing impacts

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Disclosure
Response
2-14 Role of the highest governance body in sustainability reporting
Ethics and Governance 
 
Fostering a Sustainable Future 
 
Appendices 
Task Force on Climate-Related Financial Disclosures Report
2-15 Conflicts of interest
Ethics and Governance 
 
Form 20-F and other reports: https://coca-colafemsa.com/en/investor-relations/reports-and-results/  
 
Code of Conduct: https://coca-colafemsa.com/wp-content/uploads/2024/07/KOF_Codigo_de_etica_english_ALTA_sep_2024.pdf
2-16 Communication of critical concerns
Ethics and Governance
2-17 Collective knowledge of the highest governance body
2-18 Evaluation of the performance of the highest governance body
Form 20-F and other reports: https://coca-colafemsa.com/en/investor-relations/reports-and-results/ 
2-19 Remuneration policies
Ethics and Governance
2-20 Process to determine remuneration
2-21 Annual total compensation ratio
Not currently reported
2-22 Statement on sustainable development strategy
Letter to Our Stakeholders 
 
Interview with the Vice Presidents of Coca-Cola FEMSA’s Sustainability Committee
2-23 Policy commitments
Please see the following sections for references to our policies and commitments: 
 
Fostering a Sustainable Future 
Water Stewardship 
Packaging and Circular Economy 
Product Portfolio 
Sustainable Sourcing 
Integral Employee Well-being 
 
Ethics and Governance 
 
Form 20-F and other reports: https://coca-colafemsa.com/en/investor-relations/reports-and-results/
2-24 Embedding policy commitments
2-25 Processes to remediate negative impacts
2-26 Mechanisms for seeking advice and raising concerns
Ethics and Governance
2-27 Compliance with laws and regulations
Performance in detail 
Climate action 
Ethics and Governance

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Disclosure
Response
2-28 Membership associations
Ethics and Governance 
 
Associations and Memberships
2-29 Approach to stakeholder engagement
Fostering a Sustainable Future 
 
Appendices 
Our Sustainability Priorities 
Capital and Company Engagement
2-30 Collective bargaining agreements
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Integral Employee Well-being
GRI 3: Material Topics 2021
3-1 Process to determine material topics
Appendices 
Our Sustainability Priorities
3-2 List of material topics
3-3 Management of material topics
Our material topics are integrated in our Sustainability Framework. For detail on the management of each material topic, please 
see its corresponding section of our Integrated Report with a focus on: 
Grow the Core 
Fostering a Sustainable Future 
Ethics and Governance
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed
Appendices 
Financial Highlights 
201-2 Financial implications and other risks and opportunities due 
to climate change
Ethics and Governance 
Risk Management 
 
Appendices 
Task Force on Climate-Related Financial Disclosures Report
GRI 203: Indirect Economic Impacts 2016
203-1 Infrastructure investments and services supported
Fostering a Sustainable Future 
Water Stewardship 
Packaging and Circular Economy 
Integral Employee Well-being 
Community Development

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Disclosure
Response
GRI 204: Procurement Practices 2016
204-1 Proportion of spending on local suppliers
Fostering a Sustainable Future 
Sustainable Sourcing 
 
Performance in detail 
Sustainable Sourcing
GRI 205: Anti-corruption 2016
205-2 Communication and training about anti-corruption policies 
and procedures
Ethics and Governance 
 
Performance in detail 
Ethics and Governance
205-3 Confirmed incidents of corruption and actions taken
GRI 301: Materials 2016
301-1 Materials used by weight or volume
Fostering a Sustainable Future 
Packaging and Circular Economy 
 
Performance in detail 
Packaging and Circular Economy
301-2 Recycled input materials used
301-3 Reclaimed products and their packaging materials
GRI 302: Energy 2016
302-1 Energy consumption within the organization
Fostering a Sustainable Future 
Climate Action 
 
Performance in detail 
Climate Action
302-3 Energy intensity
302-4 Reduction of energy consumption
302-5 Reductions in energy requirements of products and services

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Disclosure
Response
GRI 303: Water and Effluents 2018
303-1 Interactions with water as a shared resource
Fostering a Sustainable Future 
Water Stewardship 
 
Performance in detail 
Water Stewardship 
 
All water discharged is measured against The Coca-Cola Company’s standard requirements and those required per countries’ 
regulations. We always use approved methods, calibrated equipment, and defined frequencies. Some of our limits within the water 
discharged parameters are BOD <50 mg/L, Phosphorus <2 mg/L, Total Nitrogen <5 mg/L, Temperature variation (receiving water) 
≤5 °C, Dissolved oxygen >4 mg/L, pH 6.5 to 8, and Total Suspended Solids <50 mg/L. The analysis of water quality is performed 
quarterly unless regulations require more frequent analysis. All production facilities have their own control to ensure the quality of 
discharged water.
303-2 Management of water discharge-related impacts
303-3 Water withdrawal
303-4 Water discharge
303-5 Water consumption
GRI 304: Biodiversity 2016
304-1 Operational sites owned, leased, managed in, or adjacent 
to, protected areas and areas of high biodiversity value outside 
protected areas
Fostering a Sustainable Future 
Water Stewardship
304-3 Habitats protected or restored
GRI 305: Emissions 2016
305-1 Direct (Scope 1) GHG emissions
Fostering a Sustainable Future 
Climate Action 
 
Performance in detail 
Climate Action
305-2 Energy indirect (Scope 2) GHG emissions
305-3 Other indirect (Scope 3) GHG emissions
305-4 GHG emissions intensity
305-5 Reduction of GHG emissions
GRI 306: Waste 2020
306-1 Waste generation and significant waste-related impacts
Fostering a Sustainable Future 
Packaging and Circular Economy 
 
Performance in detail 
Packaging and Circular Economy
306-2 Management of significant waste-related impacts
306-3 Waste generated
306-4 Waste diverted from disposal
306-5 Waste directed to disposal

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Disclosure
Response
GRI 308: Supplier Environmental Assessment 2016
308-1 New suppliers that were screened using environmental 
criteria
Fostering a Sustainable Future 
Sustainable Sourcing 
 
Performance in detail 
Sustainable Sourcing
308-2 Negative environmental impacts in the supply chain and 
actions taken
GRI 401: Employment 2016
401-1 New employee hires and employee turnover
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Integral Employee Well-being 
 
Minimum number of weeks of fully paid maternity leave are 12 and minimum number of weeks of paternity leave are 2.
401-2 Benefits provided to full-time employees that are not 
provided to temporary or part-time employees
401-3 Parental leave
GRI 402: Labor/Management Relations 2016
402-1 Minimum notice periods regarding operational changes
Notices of significant operational changes are done in compliance with applicable laws in the countries where we operate.
GRI 403: Occupational Health and Safety 2018
403-1 Occupational health and safety management system
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Integral Employee Well-being
403-2 Hazard identification, risk assessment, and incident 
investigation
403-3 Occupational health services
403-4 Worker participation, consultation, and communication on 
occupational health and safety
403-5 Worker training on occupational health and safety
403-6 Promotion of worker health
403-7 Prevention and mitigation of occupational health and safety 
impacts directly linked by business relationships
403-8 Workers covered by an occupational health and safety 
management system
403-9 Work-related injuries
403-10 Work-related ill health

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Disclosure
Response
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Integral Employee Well-being
404-2 Programs for upgrading employee skills and transition 
assistance programs
404-3 Percentage of employees receiving regular performance and 
career development reviews
GRI 405: Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees
Ethics and Governance 
 
Fostering a Sustainable Future 
Integral Employee Well-being 
 
Performance in detail 
Ethics and Governance 
Integral Employee Well-being
405-2 Ratio of basic salary and remuneration of women to men
GRI 406: Non-discrimination 2016
406-1 Incidents of discrimination and corrective actions taken
Ethics and Governance 
 
Incidents of discrimination are reported within Human Resources complaints in the Ethics Line.
GRI 407: Freedom of Association and Collective Bargaining 2016
407-1 Operations and suppliers in which the right to freedom of 
association and collective bargaining may be at risk
None of our operations have compromised our workers’ right to freedom of association. As part of our commitment, FEMSA and 
Coca-Cola FEMSA published a general consultation of our Labor & Human Rights policy, in which we state:  
“3. Freedom of Association and Trade-Union Freedom: We respect the right of Employees to freedom of association or affiliation 
to a labor union, as well as the right to form or join, voluntarily and freely, a labor union without fear of retaliation or intimidation. 
We respect the autonomy, institutionally, internal administration and ancestry that trade union organizations have with their 
members. We attend to the collective work relations with the legitimate trade union organizations that affiliate and represent their 
Employees”. 
More details at: https://coca-colafemsa.com/wp-content/uploads/2025/03/Human-and-Labor-rights-Policy-EN-web.pdf

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Disclosure
Response
GRI 408: Child Labor 2016
408-1 Operations and suppliers at significant risk for incidents of 
child labor
Fostering a Sustainable Future 
Sustainable Sourcing 
 
We value, respect, and protect the people who work at Coca-Cola FEMSA and do not allow child labor. We comply with all child 
labor laws and support the eradication of child labor and exploitation. We expect the same ethical conduct from our business 
partners.
GRI 409: Forced or Compulsory Labor 2016
409-1 Operations and suppliers at significant risk for incidents of 
forced or compulsory labor
Fostering a Sustainable Future 
Sustainable Sourcing 
 
We value, respect, and protect the people who work at Coca-Cola FEMSA and do not allow forced labor. We comply with all labor 
laws and support the eradication of forced or compulsory labor. We expect the same ethical conduct from our business partners.
GRI 413: Local Communities 2016
413-1 Operations with local community engagement, impact 
assessments, and development programs
Fostering a Sustainable Future 
Community Development
GRI 414: Supplier Social Assessment 2016
414-1 New suppliers that were screened using social criteria
Fostering a Sustainable Future 
Sustainable Sourcing 
 
Performance in detail 
Sustainable Sourcing
414-2 Negative social impacts in the supply chain and actions taken

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INDEPENDENT LIMITED ASSURANCE REPORT
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
Independent Limited Assurance Report
To the Board of Directors of Coca-Cola FEMSA, S.A.B. de C.V.:
1. Scope of our Work
We have been engaged by Coca-Cola FEMSA, S.A.B. de C.V. (the “Company”) to perform a ‘limited
assurance engagement,’ as defined by ISAE 3000, Assurance Engagements other than Audits or
Reviews of Historical Financial Information, issued by the International Auditing and Assurance
Standard Board (IAASB) of the International Federation of Accountants (IFAC), here after referred to
as the “Engagement”, to report on  selected sustainability performance indicators (“Subject Matter” )
contained in the Integrated Report 2024 of Coca-Cola FEMSA, S.A.B. de C.V and subsidiaries (the
“Report”) and mentioned in the Annex 1; for the period from January 1 to December 31, 2024.
Other than as described in the preceding paragraph, which sets out the scope of our engagement, we
did not perform assurance procedures on the remaining information included in the Report, and
accordingly, we do not express a conclusion on this information.
2. Criteria applied by Coca-Cola FEMSA, S.A.B. de C.V.:
In preparing the Subject Matter mentioned in the Annex 1, Coca-Cola FEMSA, S.A.B. de C.V. and
subsidiaries applied in reference to the Global Reporting Initiative Standard (GRI) and custom criteria
established by KOF mentioned in the Annex 2, henceforth “the Criteria”.
3. Coca-Cola FEMSA, S.A.B. de C.V. responsibilit ies
Coca-Cola FEMSA, S.A.B. de C.V. and subsidiaries management is responsible for selecting the
Criteria, and for presenting the Subject Matter in accordance with the Criteria, in all material respects.
This responsibility includes establishing and maintaining internal controls, maintaining adequate
records, and making estimates that are relevant to the preparation of the Subject Matter, such that it
is free from material misstatement, whether due to fraud or error.
4. EY’s responsibilities
Our responsibility is to express a conclusion on the presentation of the Subject Matter based on the
evidence we have obtained.
We conducted our engagement in accordance with the International Standard for Assurance
Engagements Other Than Audits or Reviews of Historical Financial Information (‘ISAE 3000’), and the
terms of reference for this engagement as agreed with Coca-Cola FEMSA, S.A.B. de C.V. on January
30, 2025.  That standard requires that we plan and perform our engagement to express a conclusion
on whether we are aware of any material modifications that need to be made to the Subject Matter in
order for it to be in accordance with the Criteria, and to issue a report. The nature, timing, and extent
of the procedures selected depend on our judgment, including an assessment of the risk of material
misstatement, whether due to fraud or error.
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We believe that the evidence obtained is sufficient and appropriate to provide a basis for our limited
assurance conclusions.
5. Our Independence and Quality Management
We have maintained our independence and confirm that we have met the requirements of the Code of
Ethics for Professional Accountants issued by the International Ethics Standards Board for
Accountants and have the required competencies and experience to conduct this assurance
engagement.
EY also applies International Standard on Quality Management 1, Quality Management for Firms that
Perform Audits or Reviews of Financial Statements, or Other Assurance or Related Services
engagements, which requires that we design, implement and operate a system of quality management
including policies or procedures regarding compliance with ethical requirements, professional
standards, and applicable legal and regulatory requirements.
6. Description of procedures performed
Procedures performed in a limited assurance engagement vary in nature and timing from and are less
in extent than for a reasonable assurance engagement. Consequently, the level of assurance obtained
in a limited assurance engagement is substantially lower than the assurance that would have been
obtained had a reasonable assurance engagement been performed. Our procedures were designed to
obtain a limited level of assurance on which to base our conclusion and do not provide all the evidence
that would be required to provide a reasonable level of assurance.
Although we considered the effectiveness of management’s internal controls when determining the
nature and extent of our procedures, our assurance engagement was not designed to provide
assurance on internal controls. Our procedures did not include testing controls or performing
procedures relating to checking aggregation or calculation of data within IT systems.
A limited assurance engagement consists of making enquiries, primarily of people responsible for
preparing the selected sustainability performance indicators and related information and applying
analytical and other appropriate procedures.
Our procedures included:
1. Interviews with responsible people to obtain an understanding of the data management
systems and processes used to generate, disaggregate, and report information related to each
Criteria.
2. Verify that the calculation Criteria have been correctly applied in accordance with the
methodologies described in the Criteria.
3. Analytical procedures such as validation of reasons and ratios or expected results and trends
considering the correct application of calculations and formulas in the documentation
submitted for the Criterion in question.
4. Identify and verify the assumptions supporting the calculations.
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5. Inquiries to responsible persons regarding each of the Criteria to explain deviations from
expected results and trends and to correct or document them.
We also performed such other procedures as we considered necessary in the circumstances.
Limitations of Our Assurance Engagement
Our assurance engagement was limited to the Subject Matter included in Annex 1, contained in the
Report, for the period between January 1 to December 31, 2024. It does not cover information from
previous years included in the Report, nor related to projections or future goals.
It also did not intend to determine whether the technological tools used for the development of the
Report are the most appropriate and/or efficient.
7. Conclusion
Based on our procedures and the evidence obtained, we are not aware of any material modifications
that should be made to the selected sustainability performance indicators presented in Annex 1, for
the period from January 1 to December 31, 2024, in order for them to be in accordance with the
Criteria.
8. Use of this Assurance Report
This report is intended exclusively for the information and use of Coca-Cola FEMSA, S.A.B. de C.V.
and is not intended to be used, nor should it be, by anyone other than those specified parties.
Our responsibility, in carrying out the assurance activities, is solely to the Company's management;
therefore, we do not accept or assume any responsibility for any other purpose or to any other person
or organization.
L.C.C Juan Carlos Castellanos López
Audit Partner
Mancera, S.C.
A Member Practice of Ernst & Young Global Limited
April 04, 2025
Mexico City, Mexico.

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Annex 1
Subject Matter
All criteria presented under the GRI Standards are reported in reference, while the criteria developed
internally by Coca-Cola FEMSA, S.A.B. de C.V. and subsidiaries are presented as Own Indicators (IP). For
more details on the methodology on each, see Annex 2.
The sustainability information identified in the indicators included in the Report and included by Coca-
Cola FEMSA, S.A.B. de C.V. and subsidiaries on its website1 is presented in the following table:
#
Material Issue
Criterion
Indicator
Assured Value
Unit
1
Employees
GRI 2-7
a.
Total employees
93,664
Employees
Total male employees
78,351
Employees
Total female employees
15,313
Employees
Total employees of Argentina
2,461
Employees
Total employees of Brazil
27,037
Employees
Total employees of Colombia
3,515
Employees
Total employees of Costa Rica
1,458
Employees
Total employees of Guatemala
3,422
Employees
Total employees of Mexico
52,821
Employees
Total employees of Nicaragua
900
Employees
Total employees of Panama
1,361
Employees
Total employees of Uruguay
689
Employees
2
Recycled input materials
used
GRI 301-2
a.
Percentage of recycled PET
used to manufacture the
organization's primary products
and services.
30
Percentage
3
Water withdrawal
GRI 303-3
a.
Total water withdrawal from all
areas
31,646
Megaliters
a. i.
Water withdrawal from surface
water
776
Megaliters
a. ii.
Water withdrawal from
groundwater
22,443
Megaliters
a. v.
Water withdrawal from third-
party suppliers
8,427
Megaliters
b.
Total water withdrawal from all
areas with water stress
14.87
Thousands of
Megaliters
4
Water discharge
GRI 303-4
a.
Total water discharge to all
areas
7,674
Megaliters
1
The maintenance and integrity of The Company's  (https://www.coca-colafemsa.com/) website repository of the Report, is the
responsibility of the management of Coca-Cola FEMSA, S.A.B. de C.V.. The work carried out by EY does not include
consideration of these activities and, therefore, EY accepts no responsibility for any difference between the information
presented on such website and the Subject Matter contained in the Report on which the Commitment was made, and the
conclusion was issued.
Other than as described in the table, which sets out the scope of our work, we do not apply assurance procedures on the
remaining information included in the Report and, accordingly, we do not express a conclusion on that information.
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#
Material Issue
Criterion
Indicator
Assured Value
Unit
a. i. 
Discharge to surface waters
4,292
Megaliters
a. iv.
Discharge to third-party
suppliers
3,381
Megaliters
c.
Total water discharge to all
areas with water stress
3.40
Thousands of
Megaliters
d. i.
Priority substances of concern
for which discharges are
treated, including how priority
substances of concern were
defined, and any international
standard, authoritative list, or
criteria used.
All water discharged is measured
against 
The 
Coca-Cola 
Company’s
standard 
requirements 
and 
those
required per countries’ regulations. We
always 
use 
approved 
methods,
calibrated 
equipment, 
and defined
frequencies. Some of our limits within
the water discharged parameters are
BOD <50 mg/L, Phosphorus <2 mg/L,
Total Nitrogen <5 mg/L, Temperature
variation (receiving water) ≤5 °C,
Dissolved oxygen >4 mg/L, pH 6.5 to 8,
and Total Suspended Solids <50 g/L.
The analysis of water 
quality is
performed quarterly unless regulations
require more frequent analysis. All
production facilities have their own
control to ensure the quality of
discharged water.
5
Water consumption
GRI 303-5
a.
Total water consumption from
all areas
23.97
Thousands of
Megaliters
b.
Total water consumption from
all areas with water stress
11.47
Thousands of
Megaliters
6
Direct (Scope 1) GHG
emissions
GRI 305-1
a.
Gross direct (Scope 1) GHG
emissions
596.52
Kiloton of CO2
equivalent
b.
Gases included in the
calculation; whether CO2, CH4,
N2O, HFCs, PFCs, SF6, NF3 , or
all.
Gases included are CO2, N2O, and CH4
e.
Source of the emission factors
Our emission factors are those shared
by The Coca-Cola Company to all
bottlers, which are developed by the
Institute for Energy and Environmental
Research Heidelberg. However, we use
specific 
emission 
factors 
from
suppliers, when available, for energy in
Argentina and Colombia, and some
suppliers of ingredients and packaging
who 
have 
already 
verified 
their
accuracy against GHG standards.
f.
Consolidation approach for
emissions; whether equity
share, financial control, or
operational control.
The 
consolidation 
approach 
is
operational control.
7
Energy indirect (Scope 2)
GHG emissions
GRI 305-2
a.
Gross location-based energy
indirect (Scope 2) GHG
emissions in metric tons of CO2
equivalent.
25,935
Metric tons of CO2
equivalent
c.
If available, the gases included
in the calculation; whether CO2,
CH4, N2O, HFCs, PFCs, SF6,
NF3 , or all.
Gases included are CO2, N2O, and CH4
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#
Material Issue
Criterion
Indicator
Assured Value
Unit
e.
Source of the emission factors
Our emission factors are those shared
by The Coca-Cola Company to all
bottlers, which are developed by the
Institute for Energy and Environmental
Research Heidelberg. However, we use
specific 
emission 
factors 
from
suppliers, when available, for energy in
Argentina and Colombia, and some
suppliers of ingredients and packaging
who 
have 
already 
verified 
their
accuracy against GHG standards.
f.
Consolidation approach for
emissions; whether equity
share, financial control, or
operational control.
The 
consolidation 
approach 
is
operational control.
8
Other indirect (Scope 3)
GHG emissions
GRI 305-3
a.
Gross other indirect (Scope 3)
GHG emissions
2,964.49
Kiloton of CO2
equivalent
b.
If available, the gases included
in the calculation; whether CO2,
CH4, N2O, HFCs, PFCs, SF6,
NF3 , or all.
Gases included are CO2, N2O, and CH4
d.
Other indirect (Scope 3) GHG
emissions categories and
activities included in the
calculation.
The categories of the GHG protocol are
considered:
1. Purchased Goods and Services 9.
Downstream 
transportation 
and
distribution
13. Downstream leased assets
f.
Source of the emission factors
Our emission factors are those shared
by The Coca-Cola Company to all
bottlers, which are developed by the
Institute for Energy and Environmental
Research Heidelberg. However, we use
specific 
emission 
factors 
from
suppliers, when available, for energy in
Argentina and Colombia, and some
suppliers of ingredients and packaging
who 
have 
already 
verified 
their
accuracy against GHG standards.
9
GHG emissions intensity
GRI 305-4
a.
GHG emissions intensity ratio
for the organization.
26.44
Ratio
b.
Organization-specific metric (the
denominator) chosen to
calculate the ratio.
Intensity
Grams CO2e / Liters of beverage
produced
c.
Types of GHG emissions
included in the intensity ratio;
whether direct (Scope 1),
energy indirect (Scope 2),
and/or other indirect (Scope 3).
Scope 1 emissions and Scope 2
emissions
d.
Gases included in the
calculation; whether CO2, CH4,
N2O, HFCs, PFCs, SF6, NF3, or
all.
Gases included are CO2, N2O, and CH4
10
Women in Leadership
Positions
IP - 1
1
Percentage of women in
leadership positions
31.8
Percentage
11
PET Collection Rate
IP - 2
1
Percentage of PET recovered
over PET placed on the market
34
Percentage
12
Returnable Packaging
IP - 3
1
Percentage of returnable
packaging over total volume
32
Percentage

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#
Material Issue
Criterion
Indicator
Assured Value
Unit
13
Beverage Production in
Volume
IP - 4
1
Beverages produced
23,010
Megaliters
14
Water Use Efficiency
Ratio (WUR)
IP - 5
1
Water Use Ratio
1.38
Ratio
15
Waste Disposal
IP - 6
1
Percentage of recycling or
proper disposal of post-
industrial waste, in Plants.
99
Percentage
2
Percentage of recycling or
proper disposal of post-
industrial waste, in Distribution
Centers.
92
Percentage
16
Incidents and Internal
Causes Fatalities
IP - 7
1
Lost Time Incident Rate per
200,000 hours worked, by
employees
1.15
Rate
2
Lost Time Incident Rate per
200,000 hours worked, by third
parties
0.89
Rate
3
Total incident rate per 200,000
hours worked, by employees
2.08
Rate
4
Total incident rate per 200,000
hours worked, by third parties
1.02
Rate
5
Internal Causes Fatalities
4
Number
17
Total Number of
Significant Suppliers (Tier
1)
IP - 8
1
Total number of significant
suppliers (Tier 1)
482
Number
18
Total Suppliers Assessed
and Total with Training or
Development Program
IP - 9
1
Total suppliers assessed
455
Number
2
Total suppliers with training or
development program
459
Number
19
Renewable Energy
IP - 10
1
Percentage of electricity use
from renewable sources
84
Percentage
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ANNEX 2
GRI Content Criteria
The assurance criteria that are applicable to the Subject Matter and the declaration of presentation of in
reference, are defined based on the provisions of the document:
GRI 1 Foundation 2021, its thematic contents on the page:
https://www.globalreporting.org/how-to-use-the-gri-standards/gri-standards-english-language/
Criteria for own indicators
The following are the assurance criteria that are applicable to the company's own indicators, objects of
limited assurance, which are listed in the content index of the Coca-Cola FEMSA, S.A.B. de C.V. Report
and this Report in order to make them available to stakeholders.
These evaluation criteria form an integral part of our independent accountant's limited assurance report.
Indicator
Criterion
IP - 1
Percentage of women in leadership positions:
Total number of women in leadership positions = Strategic Leaders + Tactical
Leaders
% of women in leadership positions = Total number of women in leadership
positions / total number of HC in leadership positions
IP - 2
PET Collection Rate:
Measurement of the tons of PET collected in KOF operations through direct and
subcontracted collection processes
% PET Collection =
𝑃𝑃𝑃𝑃𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶
𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎𝑎= %
PET Collection = ∑𝑂𝑂𝑂𝑂𝑂𝑂𝑃𝑃𝑃𝑃𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶(𝑇𝑇𝑇𝑇𝑇𝑇) + 𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑆𝑃𝑃𝑃𝑃𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶(𝑇𝑇𝑇𝑇𝑇𝑇) = 𝑇𝑇𝑇𝑇𝑇𝑇
Resin acquired= ∑𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅(𝑇𝑇𝑇𝑇𝑇𝑇) + 𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑉𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅(𝑇𝑇𝑇𝑇𝑇𝑇) = 𝑇𝑇𝑇𝑇𝑇𝑇
IP - 3
Percentage of returnable packaging over total volume:
The total production is obtained broken down by SKU, the line to which it belongs
(e.g., RGB, REF PET, PET NR, GARRAFÓN, ETC.), and from which plant.

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
The sum of the total volume of returnable and non-returnable SKUs is
calculated.

The equivalent percentage of the volume of returnables is calculated.
IP - 4
Beverage Production in Volume:
Total volume of beverage production (liters) = Liters of beverage produced in the
plant during the established period.
IP - 5
Water Use Ratio:
Total water withdrawal by the plant from any water source, whether municipal,
well, surface water, or rain; divided by the volume of beverage produced.
WUR =
𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤𝑤 (𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙)
𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑣𝑜𝑜𝑜𝑜𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑏𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝(𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙𝑙)
IP - 6
% of recycling or proper disposal of post-industrial waste, total in Plants and
Distribution Centers:
Proportion by type of waste generated in the plant or Distribution Center.
Weight of waste generated by type in Manufacturing and Distribution.
IP - 7
Incidents and Internal Causes Fatalities
-
Lost Time Incident Rate per 200,000 hours worked, separated by
employees and third parties

LTIR = (N/EH) x 200,000

N = Total Number of Incidents with lost days (work-related injuries and
illnesses).

EH = Total Exposed Hours, e.g., total hours worked by all employees
during a specified time.

200,000 = Equivalent Base of 100 employees in a 40-hour workweek and
50 weeks per year
-
Total incident rate per 200,000 hours worked, separated by employees
and third parties

TIR = (N/EH) x 200,000

N = Total Number of Reportable Incidents

EH = Total Exposed Hours, e.g., total hours worked by all employees
during a specified time.
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
200,000 = Equivalent Base of 100 employees in a 40-hour workweek and
50 weeks per year.
-
Internal Causes Fatalities

Fatality: any “injury or illness” that results in death (even if this occurs
sometime after the incident), both inside and outside KOF facilities and
related to work activities.

An internal fatality cause is a fatality that occurs within the organization's
facilities or where the design and implementation of the Road Safety
System failed, due to contributing factors originating in our operations
and determined to be directly caused by the process, people, procedures
and/or equipment involved, where there are weak or missing
controls/defenses.
IP - 8
Total number of significant suppliers (Tier 1):
Significant suppliers are those that are relevant to the business, in this case:

Tier 1: would be direct suppliers (ingredients & primary packaging).
IP - 9
Total suppliers evaluated and total with training or development program:
Total suppliers evaluated: The suppliers evaluated are those that have gone
through an ESG evaluation process through EcoVadis as required by Coca-Cola
FEMSA.
Total suppliers with training or development programs: the suppliers counted
in the training program are those that participated in some of our development
programs such as SLOCT or evaluated, as training spaces are included within the
evaluation platforms (e.g., EcoVadis Academy).
IP - 10
% of electricity use from renewable sources:
Measurement of the proportion of Renewable Electric Energy used in the plants
and distribution centers compared to the total electricity used.
% Renewable Electric Energy =
𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝑅𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶
𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐸𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶
 x 100

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INDEPENDENT LIMITED ASSURANCE REPORT
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
Independent Limited Assurance Report
To the Board of Directors of Coca-Cola FEMSA, S.A.B. de C.V.:
1. Scope of our Work
We have been engaged by Coca-Cola FEMSA, S.A.B. de C.V. (the “Company”) to perform a ‘limited
assurance engagement,’ as defined by ISAE 3000, Assurance Engagements other than Audits or
Reviews of Historical Financial Information, issued by the International Auditing and Assurance
Standard Board (IAASB) of the International Federation of Accountants (IFAC), here after referred to
as the “Engagement”, to report on  selected sustainability performance indicators (“Subject Matter” )
contained in the Integrated Report 2024 of Coca-Cola FEMSA, S.A.B. de C.V (the “Report”) and
mentioned in the Annex 1; for the period from January 1 to December 31, 2024.
Other than as described in the preceding paragraph, which sets out the scope of our engagement, we
did not perform assurance procedures on the remaining information included in the Report, and
accordingly, we do not express a conclusion on this information.
2. Criteria applied by Coca-Cola FEMSA, S.A.B. de C.V.:
In preparing the Subject Matter mentioned in the Annex 1, Coca-Cola FEMSA, S.A.B. de C.V.  and
subsidiaries applied the criteria established by the Sustainable Bond Framework mentioned in the
Annex 2, henceforth “the Criteria”.
3. Coca-Cola FEMSA, S.A.B. de C.V. responsibilit ies
Coca-Cola FEMSA, S.A.B. de C.V. and subsidiaries management is responsible for selecting the
Criteria, and for presenting the Subject Matter in accordance with the Criteria, in all material respects.
This responsibility includes establishing and maintaining internal controls, maintaining adequate
records, and making estimates that are relevant to the preparation of the Subject Matter, such that it
is free from material misstatement, whether due to fraud or error.
4. EY’s responsibilities
Our responsibility is to express a conclusion on the presentation of the Subject Matter based on the
evidence we have obtained.
We conducted our engagement in accordance with the International Standard for Assurance
Engagements Other Than Audits or Reviews of Historical Financial Information (‘ISAE 3000’), and the
terms of reference for this engagement as agreed with Coca-Cola FEMSA, S.A.B. de C.V. on January
30, 2025. That standard requires that we plan and perform our engagement to express a conclusion
on whether we are aware of any material modifications that need to be made to the Subject Matter in
order for it to be in accordance with the Criteria, and to issue a report. The nature, timing, and extent
of the procedures selected depend on our judgment, including an assessment of the risk of material
misstatement, whether due to fraud or error.
We believe that the evidence obtained is sufficient and appropriate to provide a basis for our limited
assurance conclusions.
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
5. Our Independence and Quality Management
We have maintained our independence and confirm that we have met the requirements of the Code of
Ethics for Professional Accountants issued by the International Ethics Standards Board for
Accountants and have the required competencies and experience to conduct this assurance
engagement.
EY also applies International Standard on Quality Management 1, Quality Management for Firms that
Perform Audits or Reviews of Financial Statements, or Other Assurance or Related Services
engagements, which requires that we design, implement and operate a system of quality management
including policies or procedures regarding compliance with ethical requirements, professional
standards, and applicable legal and regulatory requirements.
6. Description of procedures performed
Procedures performed in a limited assurance engagement vary in nature and timing from and are less
in extent than for a reasonable assurance engagement. Consequently, the level of assurance obtained
in a limited assurance engagement is substantially lower than the assurance that would have been
obtained had a reasonable assurance engagement been performed. Our procedures were designed to
obtain a limited level of assurance on which to base our conclusion and do not provide all the evidence
that would be required to provide a reasonable level of assurance.
Although we considered the effectiveness of management’s internal controls when determining the
nature and extent of our procedures, our assurance engagement was not designed to provide
assurance on internal controls. Our procedures did not include testing controls or performing
procedures relating to checking aggregation or calculation of data within IT systems.
A limited assurance engagement consists of making enquiries, primarily of people responsible for
preparing the selected sustainability performance indicators and related information and applying
analytical and other appropriate procedures.
Our procedures included:
1. Interviews with responsible people to obtain an understanding of the data management
systems and processes used to generate, disaggregate, and report information related to each
Criteria.
2. Verify that the calculation Criteria have been correctly applied in accordance with the
methodologies described in the Criteria.
3. Analytical procedures such as validation of reasons and ratios or expected results and trends
considering the correct application of calculations and formulas in the documentation
submitted for the Criterion in question.
4. Inquiries to responsible persons regarding each of the Criteria to explain deviations from
expected results and trends and to correct or document them.
We also performed such other procedures as we considered necessary in the circumstances.
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
Limitations of Our Assurance Engagement
Our assurance engagement was limited to the Subject Matter included in Annex 1, contained in the
Report, for the period between January 1 to December 31, 2024. It does not cover information from
previous years included in the Report, nor related to projections or future goals.
It also did not intend to determine whether the technological tools used for the development of the
Report are the most appropriate and/or efficient.
7. Conclusion
Based on our procedures and the evidence obtained, we are not aware of any material modifications
that should be made to the selected sustainability performance indicators presented in Annex 1, for
the period from January 1 to December 31, 2024, in order for them to be in accordance with the
Criteria.
8. Use of this Assurance Report
This report is intended exclusively for the information and use of Coca-Cola FEMSA, S.A.B. de C.V.
and is not intended to be used, nor should it be, by anyone other than those specified parties.
Our responsibility, in carrying out the assurance activities, is solely to the Company's management;
therefore, we do not accept or assume any responsibility for any other purpose or to any other person
or organization.
L.C.C. Juan Carlos Castellanos López
Audit Partner
Mancera, S.C.
A Member Practice of Ernst & Young Global Limited
April 04, 2025
Mexico City, Mexico.

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INDEPENDENT LIMITED ASSURANCE REPORT
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
Annex 1
Subject Matter
The criteria developed internally by Coca-Cola FEMSA, S.A.B. de C.V. and subsidiaries are presented as
own indicators (IP). For more details on the methodology, see Annex 2. The sustainability information
identified in the indicators included in the Report and included by Coca-Cola FEMSA, S.A.B. de C.V. on its
website1 is presented in the following table:
Material Issue
Criterion
Indicator
Assured
Value
Unit
Use of funds
allocated to the
following categories
for the year 2024
IP - 11
1
Access to essential services
17,074,054
Mexican pesos
2
Socioeconomic advancements and
empowerment
6,613,680
Mexican pesos
3
Programs designed to prevent and/or
alleviate unemployment resulting from
socioeconomic crises
785,478,576
Mexican pesos
1
The maintenance and integrity of The Company's  (https://www.coca-colafemsa.com/) website repository of the Report, is the
responsibility of the management of Coca-Cola FEMSA, S.A.B. de C.V.. The work carried out by EY does not include
consideration of these activities and, therefore, EY accepts no responsibility for any difference between the information
presented on such website and the Subject Matter contained in the Report on which the Commitment was made and the
conclusion was issued.
Other than as described in the table, which sets out the scope of our work, we do not apply assurance procedures on the
remaining information included in the Report and, accordingly, we do not express a conclusion on that information.
Member Practice of Ernst & Young Global Limited
Mancera, S.C.
11520 México, D.F.
Av. Ejército Nacional 843-B
Tel. +55 5283 1300
Antara Polanco
Fax: +55 5283 1392
Third and sixth floor
ey.com/mx
ANNEX 2
Criteria for own indicators
The following are the assurance criteria that are applicable to the company's own indicators, objects of
limited assurance, which are listed in the content index of the Coca-Cola FEMSA, S.A.B. de C.V. Report
and this report in order to make them available to stakeholders.
These evaluation criteria form an integral part of our independent accountant's limited assurance report.
Indicator
Criterion
IP - 11
Use of funds allocated to each category for the year 2024 (Mexican pesos):
The resources raised from the issuance of Coca-Cola FEMSA's social bonds
will be allocated to finance or refinance, in whole or in part, one or more
projects from the eligible categories defined by Coca-Cola FEMSA, which
consider investments to be made after the issuance of the social bonds or
investments that have been made in the 24 months prior to the issuance
date of such bonds.
Eligible Project Categories:

Access to essential services (e.g., health, education, vocational
training, and knowledge of business and financial fundamentals).

Socioeconomic advancements and empowerment (e.g., equitable
access to and control over assets, services, resources, and
opportunities; equitable participation and integration in the market
and society).

Programs designed to prevent and/or alleviate unemployment
resulting from socioeconomic crises, including through the
potential effect of financing micro-entrepreneurs and self-
employment. Empowerment and socioeconomic advancement of
women, including their equitable participation and integration in the
market and society.
For 
more 
information, 
see: 
https://coca-colafemsa.com/wp-
content/uploads/2022/09/KOF_framework_2022_bono_sostenible.pdf

COCA-COLA FEMSA  2024 INTEGRATED REPORT  194
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SHAREHOLDER & ANALYST INFORMATION
INVESTOR RELATIONS
Jorge Collazo
Lorena Martín
Bryan Silva
Agustín Bolio
kofmxinves@kof.com 
SUSTAINABILITY
Jordi Cueto-Felgueroso
Carolina Vásquez
Katya Guerrero
sostenibilidad@kof.com
CORPORATE COMMUNICATION
Luis Carrillo
Daniel Insulza
Aldana Solano
María Fernanda Vélez
LEGAL COUNSEL OF THE COMPANY
Camila Lopes Amaral
Mario Pani Nº 100 
Col. Santa Fe Cuajimalpa 05348, 
Ciudad de Mexico, Mexico. 
Phone: (52 55) 1519 5000 
INDEPENDENT ACCOUNTANTS
Mancera, S.C.
A member firm of Ernst & Young Global 
Antara 
Polanco Av. Ejército Nacional Torre 
Paseo 843-B Piso 4 Colonia Granada 
11520 Ciudad de Mexico, Mexico 
Phone: (52 55) 5283 1400
STOCK EXCHANGE INFORMATION
Coca-Cola FEMSA’s common stock 
is traded on the Bolsa Mexicana de 
Valores (the Mexican Stock Exchange) 
under the symbol KOFUBL and on the 
New York Stock Exchange, Inc. (NYSE) 
under the symbol KOF.
TRANSFER AGENT AND REGISTRAR
Bank of New York
101 Barclay Street 22W New York, 
New York 10286, U.S.A
COCA-COLA FEMSA, 
S.A.B. DE C.V.
Mario Pani N° 100
Col. Santa Fe Cuajimalpa 05348, 
Ciudad de Mexico, Mexico 
(52 55) 1519 5000
KOF NEW YORK STOCK EXCHANGE Quarterly Stock Information
U.S. Dollars per ADS
2024
Quarter ended
$ High
$ Low
$ Close
Dec-31
89. 36
77. 43
77. 89
Sep-30
92. 39
81. 14
88. 72
Jun-28
91. 99
101. 12
93. 66
Mar-28
102. 39
89. 75
97. 20
U.S. Dollars per ADS
2023
Quarter ended
$ High
$ Low
$ Close
Dec-29
98. 51
69. 61
94. 64
Sep-29
88. 95
75. 75
78. 44
Jun-30
90. 62
81. 42
83. 31
Mar-31
80. 47
65. 31
80. 47
KOFUBL MEXICAN STOCK EXCHANGE Quarterly Stock Information
Mexican Pesos
2024
Quarter ended
$ High
$ Low
$ Close
Dec-31
174. 26
157. 89
161. 99
Sep-30
180. 08
148. 03
174. 30
Jun-28
171. 40
150. 77
156. 87
Mar-27
178. 81
151. 51
160. 38
Mexican Pesos
2023
Quarter ended
$ High
$ Low
$ Close
Dec-29
168. 31
126. 78
160. 97
Sep-29
149. 29
133. 81
136. 78
Jun-30
160. 93
143. 01
143. 08
Mar-31
144. 89
126. 46
144. 73

ABOUT OUR INTEGRATED REPORT
From our headquarters in Mexico City, we present the 2024 edition of our Integrated Report. This report 
was developed following the guidelines of the International Integrated Reporting Council (IIRC) and in 
reference with the GRI (Global Reporting Initiative) Standards, as well as material indicators of the SASB 
(Sustainability Accounting Standards Board) for the Non-Alcoholic Beverage Industry.
The information contained in this report corresponds to the period from January 1 to December 31, 2024. 
In certain cases, the information is updated to more recent dates. It includes data from the countries where 
Coca‑Cola FEMSA, S.A.B. de C.V. has operations or a majority share. Its operations encompass franchise 
territories in Mexico, Brazil, Guatemala, Colombia, and Argentina, and, nationwide, in Costa Rica, Nicaragua, 
Panama, and Uruguay.
The company is a member of various sustainability indexes, including the Dow Jones MILA Pacific Alliance 
Sustainability Index and FTSE4Good Emerging Index
Stock listing information: Mexican Stock Exchange, Ticker: KOFUBL | NYSE (ADS), Ticker: KOF | Ratio of KOFUBL to KOF = 10:1 Coca‑Cola FEMSA 
files reports, including annual reports and other information with the U.S. Securities and Exchange Commission, or the “SEC,” and the Mexican Stock 
Exchange (Bolsa Mexicana de Valores, or the “BMV”) pursuant to the rules and regulations of the SEC (that apply to foreign private issuers) and of 
the BMV. Filings we make electronically with the SEC and the BMV are available to the public on the Internet at the SEC’s website at www.sec.gov, 
the BMV’s website at www.bmv.com.mx, and our website at www.coca-colafemsa.com. Coca-Cola FEMSA, S.A.B. de C.V. is the largest Coca‑Cola 
franchise bottler in the world by sales volume. The company produces and distributes trademark beverages of The Coca‑Cola Company, offering a 
wide portfolio of brands to approximately 276 million consumers each day. With more than 93 thousand employees, the company markets and sells 
approximately 4.2 billion unit cases through approximately 2.2 million points of sale a year. Operating 56 manufacturing plants and 256 distribution 
centers, Coca‑Cola FEMSA is committed to generating economic, social, and environmental value for all of its stakeholders across the value chain. 
The company is a member of various sustainability indexes, including the Dow Jones MILA Pacific Alliance Sustainability Index and FTSE4Good 
Emerging Index. Its operations encompass franchise territories in Mexico, Brazil, Guatemala, Colombia, and Argentina, and, nationwide, in Costa 
Rica, Nicaragua, Panama, Uruguay, and in Venezuela through its investment in KOF Venezuela. For further information, please visit 
www.coca-colafemsa.com 
1.	 For comparability purposes, the non-financial quantitative data for 2022, 2021, 2020, 2019, and 2018 is represented without Venezuela, since as of December 31, 2017, Venezuela is a deconsolidated operation reported as an investment 
in shares. Moreover, the 2017 information is represented without the Philippines.
2.	 References herein to “Mexican pesos” or “Ps.” are to the lawful currency of the United Mexican States, or Mexico