Commerce Bancshares Inc Annual Report 2013

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FY2013 Annual Report · Commerce Bancshares Inc

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COMM ER CE B ANCS HARES, I NC.

1000 WALNUT
P.O. BOX 419248
KANSAS CITY, MO 64141-6248

Phone:

(816) 234-2000
(800) 892-7100

Email: mymoney@commercebank.com
Website: www.commercebank.com

An Equal Opportunity Employer MK2913

P A R T N E R I N G F O R G R O W T H

2 0 1 3 A N N U A L R E P O R T A N D F O R M 1 0 - K

C O M P A N Y P R O F I L E

Commerce Bancshares, Inc. operates as a super-community
bank offering an array of sophisticated financial products
delivered with high-quality, personal customer service. The
Company’s customer promise we ask, listen and solve is not
just its brand, but also its corporate focus. With this
platform, Commerce is continually building its long-term
franchise while paying strict attention to asset quality and
expense management. Commerce provides a full range of
financial products to consumer and commercial customers,

including lending, payment processing, trust, brokerage
and capital markets services. Serving its customers
from 358 locations in Missouri, Kansas, Illinois, Oklahoma
and Colorado and commercial offices throughout the
nation’s midsection, Commerce uses a variety of delivery
platforms, including an expansive ATM network, full-
featured online banking, and a central contact center,
and has a nationwide presence in the commercial
payments industry.

C O M M E R C E B A N C S H A R E S A T A G L A N C E

• $23.1 billion in assets
• 4,727 full-time equivalent (FTE) employees
• The Commerce Trust Company administers $35 billion in

total client assets

• The Board of Directors approved a 5% increase in the

2014 cash dividend, marking the 46th consecutive year
of regular cash dividend increases

• Commercial Payments Services offered in 48 states

E I G H T K E Y M A R K E T S

1. St. Louis
2. Kansas City
3. Springfield
4. Central Missouri

5. Central Illinois
6. Wichita
7. Tulsa
8. Denver

C O M M E R C I A L O F F I C E S

1. Cincinnati
2. Nashville

3. Dallas

Branch Footprint

Extended Commercial Market Area

Commercial Payments Services

Community Bank Front End

• Flat organization; quick decisions

• Employees embrace strong culture

• Award-winning customer service

• Customer and market knowledge

reduces risk

Super-Community Approach
• Relationship-based sales strategy driven by
our customer promise to ask, listen and solve
• High-performing teams supported by a commit-
a co ns istent s t ra te gy wi th a lo ng-t er m vie w

ment to talent development

• Investment in distinctive, high-return businesses
• Long history of top-quartile credit quality metrics
• Disciplined approach to acquisitions
• Ongoing focus on improvement in operational

efficiency

A B O U T T H E C O V E R

Super-Regional Back End

• Sophisticated payment processing

systems

• Broad consumer product offerings

• Private banking; trust; capital markets

• Competitive on unit costs

Denver’s historic Union Station neighborhood is currently being
redeveloped into a world-class, transit-oriented retail, office and
residential complex. Commerce Bank provided the construction
financing for the the new home of IMA Financial Group, a
diversified financial services company, which
moved into its new headquarters there this past December.

“Commerce is the right size bank for us — big enough to
have the market clout and resources to do the job, but small
enough that our business truly matters to them,” says Robert
Cohen, chairman and CEO of IMA Financial (right), here with Dan
Sheehan, manager, Colorado Commercial Real Estate Banking
(left).

T A B L E O F C O N T E N T S

Financial Highlights 1 | Message to Our Shareholders 2 | Partnering for Growth 10
Success Stories 11 | Community Advisors 19 | Officers and Directors 24

S H A R E H O L D E R S M A Y R E C E I V E F U T U R E

A N N U A L R E P O R T S A N D P R O X Y M A T E R I A L S

O V E R T H E I N T E R N E T
To take advantage of the opportunity to receive materials
electronically, rather than by mail, individuals who hold
stock in their name may enroll for electronic delivery at
Computershare’s investor website https://www.computershare.
com/us/investor.

• If you have already created a log in ID and password at the
above site, just login and follow the prompts to “Enroll in
Electronic Delivery.”

• If you have not created a login ID and password on the

above site, choose “Create Login.” You will need the Social
Security number or tax ID number associated with your
Commerce stock account to create the login. After you
have created your login, follow the prompts to “Enroll in
Electronic Delivery.”

Please note:

• Your consent is entirely revocable.

• You can always vote your proxy on the Internet whether
or not you elect to receive your materials electronically.

Shareholders who hold their Commerce stock through a
bank, broker or other holder of record should refer to the
information provided by that entity for instructions on how to
elect to view future annual reports and proxy statements over
the Internet.

Employee PIP (401(k)) shareholders who have a Company
email address and online access, will automatically be
enrolled to receive the Annual Report, Proxy Statement
and proxy card over the Internet unless they choose to opt
out by emailing the Corporate Secretary at thomas.noack@
commercebank.com.

C O R P O R A T E H E A D Q U A R T E R S
1000 Walnut
P.O. Box 419248
Kansas City, MO 64141-6248
(816) 234-2000
www.commercebank.com

I N D E P E N D E N T A C C O U N T A N T S
KPMG LLP
Kansas City, Missouri

T R A N S F E R A G E N T , R E G I S T R A R

A N D D I V I D E N D D I S B U R S I N G A G E N T
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, RI 02940-3078
(800) 317-4445
(800) 952-9245 Hearing Impaired/TDD
www.computershare.com/investor

S T O C K E X C H A N G E L I S T I N G
NASDAQ
Symbol: CBSH

C O M M O N S T O C K I N F O R M A T I O N
The table below sets forth the high and the low prices of
actual transactions for the Company’s common stock, which
is publicly traded on the NASDAQ Stock Market, adjusted for
the December 2013 5% stock dividend.

F I S C A L 2 0 13

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

H I G H

L O W

$38.94
42.50
45.26
45.77

$33.71
36.63
40.04
40.80

A N N U A L M E E T I N G
The annual meeting of shareholders will be held Wednesday,
April 16, 2014 at 9:30 a.m., at The Ritz Carlton – St. Louis,
100 Carondelet Plaza, Clayton, MO 63105 in the Amphithe-
ater on level two.

I N V E S T O R I N Q U I R I E S
Shareholders, analysts and investors seeking information
about the Company should direct their inquiries to:

Jeffery D. Aberdeen, Controller
1000 Walnut
P.O. Box 419248
Kansas City, MO 64141-6248
(800) 892-7100
mymoney@commercebank.com

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A CONSISTENT STRATEGY WITH A LONG-TERM VIEW

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

F I N A N C I A L H I G H L I G H T S

(In thousands, except per share data)

2009

2010

2011

2012

2013

O P E R A T I N G R E S U L T S

Net interest income
Provision for loan losses
Non-interest income
Investment securities gains (losses), net
Non-interest expense
Net income
Cash dividends

AT YEAR END

Total assets
Loans, including held for sale
Investment securities
Deposits
Equity
Non-performing assets
Common shares outstanding*
Tier I capital ratio
Total capital ratio
Leverage ratio
Tangible common equity to assets ratio
Efficiency ratio

635,502
160,697
396,259
(7,195)
621,737
169,075

74,720

$ 645,932
100,000
405,111
(1,785)
631,134
221,710
78,231

646,070
51,515
392,917
10,812
617,249
256,343
79,140

$ 639,906
27,287
399,630
4,828
618,469
269,329
211,608**

$ 619,372
20,353
418,386
(4,425)
629,633
260,961
82,104

$ 18,120,189
10,490,327
6,473,388
14,210,451
1,885,905
116,670
100,897

13.04%
14.39
9.58
9.71

59.88

$ 18,502,339
9,474,733
7,409,534
15,085,021
2,023,464
97,320
100,278
14.38%
15.75
10.17
10.27
59.71

$ 20,649,367
9,208,554
9,358,387
16,799,883
2,170,361
93,803
98,070
14.71%
16.04
9.55
9.91
59.10

$ 22,159,589
9,840,211
9,669,735
18,348,653
2,171,574
64,863
95,985
13.60%
14.93
9.14
9.25
59.26

$ 23,072,036
10,956,836
9,042,997
19,047,348
2,214,397
55,439
95,881
14.06%
15.28
9.43
9.00
60.49

OTH ER FINANCIAL DA TA (based on average balances)

Return on total assets
Return on equity
Loans to deposits
Equity to assets
Net yield on interest earning assets (T/E)
Wtd. average common shares outstanding-diluted*

.96%

1.22%

9.76
79.79
9.83
3.93

99,036

11.15
70.02
10.91
3.89
101,156

1.32%
12.15
59.15
10.87
3.65
99,448

1.30%
12.00
55.80
10.84
3.41
96,489

1.19%
11.99
57.12
9.95
3.11
94,983

PER SH ARE DATA

Net income - basic*
Net income - diluted*
Market price*
Book value*
Cash dividends*
Cash dividend payout ratio

* Restated for the 5% stock dividend distributed December 2013.
** Includes a special dividend paid in the fourth quarter of 2012.

1.71
1.70
31.86
18.69
.752
44.15%

$ 2.19
2.18
34.32
20.18
.773
35.52%

2.57
2.56
34.58
22.13
.795
31.06%

$ 2.77
2.76
33.39
22.62
2.195**
79.48%**

2.73
2.72
44.91
23.10
.857
31.51%

g R o w T H i N E P S A N D S T o c k P R i c E

c A S H D i v i D E N D S P E R S H A R E

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$40

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$20

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06 07 08 09

12 13

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$2.50

$2.00

$1.50

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$0.50

$0.00

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$1.00

$0.80

$0.60

$0.40

$0.20

$0.00

1 0 - Y e a r C A G R = 7 %

Earnings per Share

Stock Price

Excludes special dividend of $1.36 per share in 2012.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

To Our Shareholders

In 2013, Commerce Bancshares continued to deliver on
our strategic plan to provide a superior value proposition
to both our customers and investors. Customers appreci-
ate our convenience, sophisticated product set, strong
service culture and experienced banking staff, who are
here to ask, listen and offer solutions. Investors continue
to value our consistent, strong ﬁnancial performance,
unique product mix, investment in growth opportunities
and targeted geographical expansion. As a result, mid-
sized banks such as Commerce are now being rewarded
with superior price-to-earnings valuations, compared to
both larger and smaller banks.

D a v i d W . K e m p e r , C h a i r m a n

Last year saw a slow but steady domestic economic expansion.

We continue to expand in targeted geographies with

Despite a ﬁnancial services environment of continued very low

highly desirable demographics and strong business

interest rates and increased regulatory costs and intervention,

potential. In September, we completed our merger with

our Company enjoyed excellent 11% loan growth, while

Summit Bancshares Inc. in Oklahoma. This merger increased

deposits grew 4%. We also saw strong growth from both

our loans in the Oklahoma market to almost $500 million.

our commercial card and wealth management businesses,

Loans in our Denver market grew 30% last year to more than

with commercial card revenue growing 14% to $81 million,

$270 million, while loan growth in our other expansion

and wealth

markets, including Dallas, Nashville and Cincinnati, was

We continue to expand in targeted

management

strong. In addition to leveraging these markets for loan and

geographies with highly desirable

revenue

fee income growth, we also continue to expand in our core

increasing

markets with targeted calling in high-growth industry

demographic and business potential.

8% to surpass

segments, including healthcare, commercial real estate

$100 million.

and agribusiness.

With an emphasis on building customer relationships, strong

Traditional retail banking and mass-market consumer

collaboration across business lines and a diverse product

payments remain a challenge in the banking industry. A

set, our business model continues to allow us to provide a

combination of low interest rates, regulatory price controls,

broad array of products and services to our commercial and

changing consumer behavior and new self-service options

retail customers.

has reduced proﬁtability and put signiﬁcant pressure on the

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

traditional retail bank model. We remain committed to a

based Summit Bancshares Inc., acquiring $207 million in

core branch system, focused on delivering the right set of

loans, $232 million in deposits and branch locations in Tulsa

products and convenience to our customers. At the same

and Oklahoma City.

time, we are putting programs in place to raise productivity

• Net loan charge-offs totaled $31 million in 2013, a

and increase sales to our existing customer base in areas

decline of 20% from amounts charged off last year. Our

such as mortgage and asset management.

provision for loan losses also declined 25% to $20 million.

Non-performing assets declined to $55 million at year end,

PERFORMANCE HIGHLIGHTS

a reduction of 15% from last year.

• Commerce reported earnings per share of $2.72,

down 1% from 2012. Return on average assets totaled

1.2%, while return on average equity was 12.0%. This

compares favorably to the top 50 bank industry average of

1.0% for return on average assets and 9.0% for return on

average equity in 2013.

• Net income totaled $261 million, versus $269 million

last year, reﬂecting a 25% decrease in loan losses, solid

growth in trust and commercial card fees, and controlled

expense, offset by lower net interest income.

• We paid a dividend of $.857 per share* in 2013,

making this the 45th consecutive year regular cash dividends

were increased. We have also paid a 5% stock dividend for

the 20th year in a row.

• Company equity totaled $2.2 billion at year end, and the

ratio of tangible common equity to assets amounted to 9.0%.

We repurchased 1.7 million shares of Company stock in 2013.

• Loans grew 11% this year, or $1.1 billion, to $11.0

billion. Personal banking loans grew $396 million on

continued growth in consumer residential and auto lending.

Our expansion markets,

$729 million on strong

Commercial loans grew

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$11.5

$11.0

$10.5

$10.0

$ 9.5

$ 9.0

$ 8.5

$ 8.0

$20

$19

$18

$17

$16

$15

$14

$13

$12

T O T A L L O A N S

$10.5

$11.0

$9.5

$9.2

$9.8

T O T A L D E P O S I T S

$19.0

$18.3

$16.8

$15.1

$14.2

including Tulsa, Oklahoma City,

growth in business

COMMERCE’S VALUE PROPOSITION

loans, tax-advantaged

Commerce offers a strong value proposition to both our

Denver, Dallas, Nashville and

lending and leasing.

customers and shareholders. Commerce operates as a

Cincinnati, grew loans by 23%.

Our expansion

super-community banking organization, dedicated to

markets, including

providing sophisticated, convenient products and solutions

Tulsa, Oklahoma City,

to its business and retail customers. At the same time,

Denver, Dallas, Nashville and Cincinnati, grew loans by 23%.

Commerce is committed to providing high service levels,

• Our national commercial card business grew

often customized to meet our customers’ speciﬁc needs.

revenue 14% to $81 million in 2013, as a result of strong

We continually communicate with our customers to

new customer sales and greater usage by our existing

ensure satisfaction, while emphasizing our culture and value

customers. Our trust and asset management business also

proposition with our employees. Through regular surveys,

grew 8%, with revenue of $103 million.

we measure employee engagement and satisfaction. Scores

• In September, the Company purchased Oklahoma-

consistently rank high and outrank other high-performance

*Restated for December 2013 5% stock dividend.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

peer companies, demonstrating our employees’ commitment

INDUSTRY RECOGNITION

to our core values.

We continue to receive industry recognition each year for our

Our value proposition is equally strong for our Company’s

success in generating solid, consistent returns to investors,

shareholders. We focus on providing shareholders solid,

while providing a high level of customer service.

consistent, risk-adjusted returns with strong capital and

• For the ﬁfth consecutive year, Commerce ranked among

reserves. On average, over the last ten years our return

the top 10 on Forbes’ list of America’s Best Banks. Dividend

on average assets and equity outperformed both our peer

Channel also named Commerce to the S.A.F.E. 25 list,

banks and a select group of the nation’s largest banking

signifying stocks

institutions. Furthermore, our emphasis on sound credit

with above-average

Commerce Bancshares is among

underwriting has resulted in top-quartile credit metrics

statistics and a

for many years. Commerce has paid above-average

superb track

only four banks in the country

dividends and has increased its regular cash dividend for

record of at least

with the highest assigned Bank

45 consecutive years, a record few banking organizations

two decades of

can match.

dividend growth.

Financial Strength Rating according

Commerce is dedicated to continuous improvement

• Commerce

to Moody’s Investor Service, as of

and innovation throughout the organization. We have a long

Investment

history of solid ﬁnancial performance, while serving our

Advisors bond

December 1, 2013.

customer base with high-quality products and personal

management team,

customer service. We proactively look for new ways to deepen

which is shared with The Commerce Trust Company, was rated

our existing customer relationships and improve our sales

the #1 Fixed Income Small Fund Group in the U.S. by Lipper,

process to attract new customers. Our continued focus on

the leading provider of mutual fund information.

improving our business processes enables us to attain new

• Commerce Bancshares is among only four banks in the

cost efﬁciencies. We listen to our customers’ needs and

country with the highest assigned Bank Financial Strength

invest in innovative products and high-return businesses

Rating according to Moody’s Investor Service, as of December

to provide them with superior solutions.

1, 2013.

pro v e m e nt
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a tion & I

• Commerce Bancshares, Inc. ranked tenth in the

$5 billion to $50 billion asset category on Bank Director

magazine’s 2013 Bank Performance Scorecard.

• Commerce Bancshares is one of 33 returning members

included on the Keefe, Bruyette, & Woods, Inc. (KBW) Bank

Honor Roll of banking institutions that achieved positive

earnings per share growth trends over the last decade,

regardless of the economic environment. In 2013, KBW

also ranked Commerce among the top performing banks

of the decade.

• Bloomberg Markets magazine named Commerce

Family Ofﬁce, a division of The Commerce Trust Company,

the 20th largest family ofﬁce in the world by assets, and

the fourth fastest growing.

• In 2013, Commerce was included in the Barron’s 400

Index. The index collects the most fundamentally sound and

attractively priced stocks from all corners of the globe using

a proven and disciplined stock selection process.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

OPPORTUNITIES FOR GROWTH
Despite the headwinds the banking industry has faced

Nashville and Cincinnati. Since 2008, loans have grown

128% to $1.0 billion in these markets and now represent

over the last few years, Commerce has pursued a number

9% of our total loans. Additionally, the Summit acquisition

of opportunities to grow our businesses and add to our

added 27 new banking professionals to the growing

customer base.

Oklahoma market, further increasing our capacity and

We have concentrated on growing new loan relationships

expertise there. This acquisition provides us with our ﬁrst

across both our commercial and consumer business lines

physical presence in Oklahoma City and new opportunities

and experienced solid growth in 2013. We have created

to add commercial and wealth management relationships.

distinctive capabilities in our leasing and tax-advantaged

Our Denver market increased loans by 30% in 2013 and

lending businesses and have developed industry specialties,

experienced signiﬁcant success selling corporate payments

including healthcare, beverage distribution, aviation and

products, with more commercial card sales in 2013 than

agriculture. With our recent investments in Oklahoma and

any other market outside of Kansas City and St. Louis. Our

Texas, we have added new energy lending expertise and new

Dallas ofﬁce, which opened in 2012, has seen steady

loan and fee income growth opportunities in this important

growth, surpassing our expectations and ﬁnancial targets.

and growing industry. Further, we have added more than 400

As in our traditional markets, these expansion markets

new automobile dealership customers over the last two

are staffed with local, experienced bankers who know our

years, which has enabled us to expand our consumer auto

customers and focus on providing the right product solutions

and ﬂoor-plan lending businesses.

to meet their needs.

Commerce is a top provider of consumer and commercial

bank card products in the ﬁnancial services industry. The

Nilson Report ranked Commerce among the top issuers in the

payments industry; in

Our national commercial card

2013, Commerce was

business has been rapidly

number 33 on its list

of Debit Card Issuers,

growing revenue at a compound

number 16* among

annual growth rate of more than

Consumer Card

Issuers, number 11*

25% for the last ﬁve years.

among Bank Acquirers,

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25%

20%

15%

10%

L O A N G R O W T H - 2013 V E R S U S 2012

Expansion Markets Offering Growth Opportunities

23%

11%

Expansion Markets

Total Company

number 7 among

Purchasing Card

FOCUS ON EFFICIENCIES

Issuers and number 17 among Commercial Card Issuers. Our

Managing our expenses remains a top priority for our

national commercial card business has been rapidly growing

Company, while continuous improvement is an ongoing

revenue at a compound annual growth rate of more than 25%

long-term strategy. Over the last four years, non-interest

for the last ﬁve years and continues to have great success in

expense has grown less than 1% on average, as we continue to

attracting new customers.

make signiﬁcant investments in both people and technologies

With more than $35 billion in customer assets under

to support those areas of the Company that show strong

23%

administration, Commerce’s wealth management business

growth opportunities. We are also focused on improving

ranks 30th nationally based on assets under management.

efﬁciency and productivity throughout the organization to

Revenue has grown an average of 8% over the last three

reduce unit costs and improve proﬁtability. Smart use of

11%

years and exceeded $100 million in 2013.

technology, disciplined execution in our operations areas,

During the last ﬁve years, we have placed emphasis on

attention to detail and a culture of continuous improvement

developing ﬁve new markets – Tulsa, Denver, Dallas,

all contribute to controlling our costs appropriately.

*Excludes non-banks.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

N O N- I N T E R E S T E X P E N S E

5-Year CAGR = .5%

$622

$631

$617

$618

$630

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advantaged ﬁnancing programs and equipment ﬁnancing

and leasing. In addition to customized ﬁnancing solutions,

we offer investment products to our correspondent bank and

commercial customers. We deliver a full payment system

suite of solutions through experienced and knowledgeable

relationship and product managers with deep industry

knowledge and proven experience in helping their

customers manage business cycles.

During 2013, commercial banking loans grew

$729 million, or 13%, to $6.4 billion. We focused on a

number of specialized industries where demand was strong,

Payments System
In 2013, Commerce continued to concentrate on growing

including agriculture and food processing, healthcare and

not-for-proﬁt organizations. Corporate deposits totaled

the payments business. This business is maintained within

$7.4 billion, up $688 million, or 10%, as companies

our retail and commercial segments. The payments business

continued to maintain high cash levels. Fee income grew

offers the Company strong revenue and proﬁt growth

4%, to $186 million on continued strong growth in corporate

opportunities, consistent earnings and less volatility from

card revenues. Fees from commercial cash management

economic and interest rate cycles. Our payments business

services this year totaled $33 million, up 4%, while fees on

delivers a comprehensive suite of products and technologies

international services grew by 7%. Low rates on ﬁxed income

designed to help customers process their payments more

securities and limited demand from our banking customers

efﬁciently and effectively. These products provide our

reduced revenues 33% in our Capital Markets Group.

customers with debit and credit card services, online

We continue to see solid opportunities to grow loans

banking and disbursement and remittance processing

while increasing our fee-based revenue. By focusing our

solutions, including merchant processing, commercial card

experienced team on targeted business development and

We focused on a number of

processing,

positioned to offer our customers a solid value proposition

products, ACH

specialized lending opportunities, we believe we are well

specialized industries where demand

wire transfers,

to meet their banking needs. With careful expansion in our

commercial

newer markets and new energy lending potential, we can

was strong, including agriculture and

remote-deposit

attract new customers to our commercial banking and

food processing, healthcare and

banking and

payment systems products.

international

not-for-proﬁt organizations.

services.

This business

generated

Consumer Banking Activities
In addition to offering our retail banking customers traditional

deposit account products, such as checking accounts and

more than $268 million in combined fee income in 2013

certiﬁcates of deposit, we also offer debit and credit cards,

and grew 5% more than in the previous year. As the Nilson

residential mortgages and personal banking loans for

numbers show, we continue to be a recognized industry

automobiles, construction and home improvement. At year

leader in providing payment solutions.

end, we operated more than 200 branches within our

footprint with total deposits of $9.5 billion, reﬂecting growth

Commercial Banking Activities
Our commercial banking division provides traditional

of 3% in 2013.

Consumer banking loans grew 17% to $1.5 billion in

lending products, such as working capital lines of credit,

2013, driven by strong growth in auto lending and improved

owner-occupied and investment real estate loans, tax-

cross-sales of consumer loans to our household base.

However, profitability was down this year and remains

processing electronic payments, which allows them to shed

stressed due to a combination of low interest rates and

manual, paper-based tasks. We see solid demand for this

regulations that lowered fees on debit cards and overdrafts

product in the future, and we continue to invest in new

during the last several years.

products and technologies to further meet the commercial

We intend to re-establish profits in this segment by

payment needs of our customers.

developing new products, repositioning existing products

We also offer merchant processing as part of our

and focusing on our most profitable growth channels, while

commercial payments systems product suite. Merchant

We continue to invest in our mobile

productivity

volume of more than $7.4 billion. We process payments for

and digital banking platforms and

within our branch

approximately 3,500 merchant customers and added 680

network. In 2014,

new customers in 2013.

increasing

revenue in 2013 exceeded $27 million on customer sales

will introduce several new exciting

we will roll out

features, including remote deposit

our new toggle

functionality,

and new bill pay functionality.

which will give

credit card users

choices in how

quickly they pay for individual purchases. We continue to

invest in our mobile and digital banking platforms and will

introduce several new exciting features, including remote

deposit and new bill pay functionality. Additionally, we will

introduce a number of initiatives in 2014 that will enhance

productivity and our customer experience, including the

latest self-service technology at our branches and improved

communication capabilities.

Corporate Card and Merchant Activities
Our corporate card payments business has grown in a

c o R P o R A T E c A R D f E E S

C A G R = 2 5 %
C A G R = 2 5 %

5 - Y e a r
5 Y e a r

s
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l
l
i

M
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i

$90
$80
$70
$60
$50
$40
$30
$20
$10

$ 0

Wealth and Asset Management
We offer wealth and asset management services through

The Commerce Trust Company, which is a leading regional

provider of private client and institutional wealth management

services. We provide asset management, including trust and

investment advisory services, to individual and corporate

short period of time to become the largest of our payment

clients, as well as private banking and family office services.

businesses. This business involves processing corporate

Through Commerce Trust, we manage a family of mutual

payments, including accounts payable payments for our

funds, the Commerce Funds, with assets of $1.8 billion, and

commercial customers. We offer this product through our

we operate a retail brokerage business, Commerce Brokerage

commercial bankers in our traditional markets and across

Services, Inc.

48 states through a dedicated sales staff. We service

In 2013, trust and asset management revenues grew

businesses in many industries and have developed

8%, to $103 million, reflecting a 5-year compound growth

specialties in healthcare, education and government.

rate of 5%. Total client assets also grew 16% to a record

During 2013, corporate card revenues grew to

$35.2 billion, and overall asset management profitability

$81 million, an increase of 14%, on customer-generated

grew by 8%. Asset management sales included over $8

sales volume of $6.0 billion. The Company processes

million in new annual revenues, while our strong account

payments for 1,000 commercial customers, including 200

retention remained above industry standards.

new customers in 2013 with projected annualized sales

Private banking loans increased 18% in 2013, and we

volumes of approximately $1.6 billion. This product enables

continued to see solid growth in our family office business.

customers to reduce expenses and become more efficient in

With client assets of $10.1 billion, our Commerce Family

We ask, listen and solve.COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Office business was ranked 20th largest in the world by

Risk Management

Bloomberg Markets in 2013. We added new family office

We continually focus on maintaining top-quartile asset

clients with assets of more than $1.5 billion in 2013 and

quality through an emphasis on strong underwriting and

continue to see good growth opportunities.

credit management throughout the lending life cycle, and

Commerce Trust provides important opportunities for

our results in 2013 continued to be among the best in the

our Company. The wealth management business is a growth

banking industry. Net loan charge-offs declined to $31

Our Commerce Family Office business

was ranked 20th largest in the world

by Bloomberg Markets in 2013.

industry,

driven by

ongoing

wealth

generation

in the U.S.

million in 2013, a decrease of 20%, and totaled .30% of

average loans, compared to the top 50 banks’ loss rate of

.48%. Non-performing loans declined to .45% of loans, the

lowest level in five years, compared to the industry average of

3%. The Company realized net recoveries of $5 million on a

portfolio of commercial loans totaling more than $6 billion.

and the demographics of retiring baby boomers. With its

These recoveries mainly resulted from previously charged-off

broad array of products and services, reputation for excellence

construction

in personal service, integrity and long-term risk-adjusted

and business

The Company realized net recoveries

investment performance, Commerce Trust is well positioned to

loans over the

grow its share of the market within the Commerce footprint.

last five years.

of $5 million on a portfolio of

We continue to invest strategically in people, products and

Consumer

commercial loans totaling more

technology to support an expanding sales effort, and will also

loan losses

expand our capabilities in some of our newer markets.

Commerce Brokerage provides both transaction- and

were down 7%

in 2013 mainly

than $6 billion.

investment-based solutions to our retail customers for

on lower marine/RV loan net charge-offs, while losses remain

their investment needs. Total revenues grew 8% in 2013

low on automobile loans. Net loan charge-offs on credit cards

to $11 million, while client assets grew 10% to $3.5 billion.

were up slightly over loss levels in 2012, but totaled 3.34%

We have focused on selling our Horizons managed account

of total credit card loans. These loss results are among the

product, which operates much like a mutual fund family, to

best in the industry. Furthermore, 30-day delinquencies on

our customers who need diversification in their holdings.

consumer loans remain low, although loss levels have now

This product also creates a less volatile income stream for

stabilized and are no longer declining significantly.

Commerce Brokerage and helps attract new customers to

our business. We believe that the synergies between

OUTLOOK FOR 2014

Commerce Brokerage and Commerce Trust will continue

With the U.S. economy expanding modestly in 2013, we

to grow this business.

remain optimistic that this expansion will continue in 2014

T R u S T A S S E T S A N D f E E S

N E T l o A N c H A R g E- o f f S

s
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B
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i
s
t
e
s
s
A
t
s
u
r
T

$35

$30

$25

$20

$15

$10

Trust Assets

Trust Fees

$110

$100

$ 90

$ 80

$ 70

$ 60

$ 50

$ 40

s
n
o
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l
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i

M
n
i
s
e
e
F
t
s
u
r
T

s
n
o
i
l
l
i

M
n
i

$160

$140

$120

$100

$ 80

$ 60

$ 40

$ 20

$ 0

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

and provide an even better environment for our Company to

change will serve us well in the future. We continue to receive

grow. While record low interest rates continue to pressure

outstanding customer satisfaction scores while maintaining

revenue growth in our industry, we see many positive signs

both capital and earnings well above industry averages.

for this coming year. GDP growth is forecasted to reach 3%

We remain

in 2014, and unemployment is projected to decline to well

under 7% by the end of the year. Private sector growth,

dedicated to

risk-adjusted

improved personal balance sheets, and reduced political

returns for our

We believe our super-community

model, our culture of customer ﬁrst

uncertainty are all expected to boost the economy this year.

shareholders.

and our willingness to embrace

As a result of these positive factors, the Federal Reserve is

In January, we

expected to continue unwinding its bond purchase program,

raised our

and higher interest rates are expected, which will help

cash dividend

change will serve us well in the future.

bank margins.

CONCLUSION

5% to $.90 per share – the 46th consecutive annual increase.

Our return to shareholders has signiﬁcantly exceeded overall

bank stock returns over the last ten years. We believe the

The United States commercial banking system withstood

eventual return to more normal interest rates and a growing

the great recession of 2008-2009 and has emerged leaner,

domestic economy will bode well for banks in the future and

more focused and better capitalized. It has also had to

are very pleased with our continual growth in payments and

battle through a sluggish economy, an extended period of

wealth management. I’d like to thank our shareholders for

negative short-term real interest rates, and unprecedented

their continued support as we look forward to a challenging

regulatory costs and oversight. Rapid changes in technology

but successful 2014.

and consumer behavior in ﬁnancial services have put more

stress on the traditional bank model and its services and

affected the industry’s proﬁtability. We believe that the

successful banks of the future will need to have strong

cultures and a calculated sense of the markets they want

to serve.

Commerce Bank will celebrate its 150th anniversary in

2015. We have prospered over that century and a half for

our shareholders by both managing risks through economic

cycles and adapting our services to our customers as their

needs change. We believe our super-community model, our

culture of customer ﬁrst and our willingness to embrace

D a v i d W . K e m p e r , C h a i r m a n

C O M M E R C E B A N C S H A R E S , I N C . F E B R U A R Y 2 4 , 2 0 1 4

R E T U R N O N A V E R A G E E Q U I T Y

T E N- Y E A R C U M U L A T I V E T O T A L R E T U R N

20.0%

15.0%

10.0%

5.0%

0.0%

-5.0%

-10.0%

Commerce 10-Year Average: 13.0% Peers’ 10-Year Average: 9.0%

$ 240

$ 200

$ 160

$ 120

$ 80

$ 40

$ 0

2003

2005

2007

2009

2011

2013

Commerce

Peers

Large Banks

Commerce (CBSH)

NASDAQ Bank

S&P 500

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

P A R T N E R I N G F O R G R O W T H

Leaders of growing businesses rarely do it alone. Whether they
sell golf cars or licorice, transport cargo over long distances or
data over short ones, successful business owners understand the
value of a strong ﬁnancial partner. It’s what enables them to make
acquisitions when opportunities arise and build new factories

when demand grows. Commerce Bank is fortunate to partner
with many successful businesses. We make it our business to
ask them where they are headed, listen to how they intend to get
there and offer solutions to help them succeed. When we work
in partnership with our customers, together we grow.

2 0 1 3 C O M M E R C E C U S T O M E R S U C C E S S S T O R I E S

11 | Building a Foundation
a Mile High
The area surrounding Denver’s
historic Union Station is
undergoing a massive
makeover, and IMA Financial
Group wanted to be part of it.
Commerce provided ﬁnancing
and IMA’s new headquarters
opened there in December 2013.

12 | Additive for Growth
When a company distributes
its automotive maintenance
products to 60 countries
worldwide, it helps to have
a bank that understands
international business. That’s
just one of the reasons why
BG Products has banked with
Commerce since 1971.

13 | Keep on Truckin’
Empire Express is known in
the trucking industry for its
impeccable customer service
and efﬁciency. So when the
family-owned trucking company
looked for a new bank, it
expected nothing less.

14 | Trust in Higher Education
Many Fontbonne University
students depend on
scholarships to help make
their education affordable.
Fontbonne, in turn, depends
on The Commerce Trust
Company to manage its
endowment, which enables
these scholarships to serve
even more students.

15 | A Healthy Collaboration
To deliver high-quality
healthcare services at lower
costs, it takes more than a good
medical team; it also requires
exceptional management.
Nueterra, which funds, builds
and manages healthcare
facilities throughout the world,
would know.

16 | Sweet Success
In 2013, West Coast-based
American Licorice moved its
banking business to Commerce.
It didn’t matter that the bank’s
closest bricks-and-mortar branch
was more than 1,000 miles away.

17 | How to Succeed in Business
Over the past 30 years, Daryl
Woodard has invested in and,
in some cases, led IT consulting,
computer networking, energy
and other businesses. He
understands the value of a
strong banking relationship
better than most.

18 | Excellent Follow Through
When Chris Miller spotted an
opportunity to lease golf cars to
his local country club 35 years
ago, he didn’t think twice. He just
presented his business idea to
Commerce Bank.

Building a Foundation
a Mile High

IMA FINANCIAL GROUP, INC.

DENVER, COLORADO

An employee-owned financial services company

Robert Cohen says he had a good feeling
after meeting the Commerce bankers from
Denver for the first time two years ago.

“They reminded me of the people at our
company,” says Robert, chairman and CEO
of IMA Financial Group. “I knew we needed
to find a way to do business together.”

About that same time, employee-owned
IMA Financial was preparing to become the
first private company to commit to moving
its corporate headquarters to Denver’s
Union Station neighborhood. The historic
train station and surrounding 19.5 acres are
undergoing massive redevelopment to create
a new urban center and transportation hub
for residents, tourists and commuters alike.
“That project seemed like a good place

to start,” Robert says.

But he and his partners needed more

than simple construction financing from
Commerce. The complex loan structure
would require considerable negotiation
and involve financing a nearby pedestrian
bridge for the Denver Union Station Project
Authority. The clock on IMA’s existing
building lease, meanwhile, was ticking.
Long story short: the five-story

headquarters broke ground in April 2012.
Twenty months later, IMA Financial took
occupancy, right on schedule.

“It was like all successful business
deals,” Robert says. “It took two partners
willing to work though the details to make
it happen.”

“People often wonder, what is the one
magic thing a company can do to set itself
apart from the crowd?” Robert says. “For
Commerce, it was all the little things they
did better than anyone else. From the
personal involvement of their bankers,
to the speed of their decision-making, to
their payment process – little things add
up. Commerce not only met, they exceeded
my expectations.”

The building was financed by Commerce, and IMA Financial Group became the first private company to commit to moving its corporate
headquarters to the Denver Union Station redevelopment, according to Robert Cohen, chairman and chief executive officer.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

as a distributor of the company’s original
two automotive maintenance products.

BG Products has ridden a growth

curve ever since. Today the company
manufactures more than 144 solutions
that make automobiles perform better
and last longer, and distributes them in
more than 60 countries worldwide.

Commerce provided financing for a new $50 million

manufacturing center in El Dorado, Kansas, where BG Products

makes automotive maintenance goods sold in more than 60
countries worldwide. From left, Galen Myers, chairman;
Darin Greseth, president and chief executive officer; and
Ron Garcia, vice president and general manager.

is here for us,” says Ron Garcia, vice
president and general manager. Most

“ From day one, Commerce has provided

us exactly what we’ve needed to grow

and be successful.”

The “financial additive” the company uses
to fuel its growth? Commerce Bank.

“Whether we need help with cash
management or letters of credit, Commerce

recently, that included helping
to finance a new $50 million
manufacturing center.

And BG Products isn’t done
yet. “As we look for our next golden
era of growth, it’s good to know
that, when an opportunity arises,
Commerce is just a phone call away,” says
Darin. Adds board chairman Galen Myers,
“It’s always been reassuring to know that
Commerce is right beside us.”

An Additive for Growth

BG PRODUCTS, INC.

WICHITA AND EL DORADO, KANSAS

A global manufacturer of automotive maintenance

products and equipment

Darin Greseth is, much to his delight, in a
rapidly changing industry.

“Change creates opportunities,” he
says. “Our company got where it is today
by eagerly jumping on them.”

That fearlessness dates back to 1971,
when seven World War II veterans-turned-
entrepreneurs saw an opportunity to help
auto repair shops and car dealerships keep
pace with the ever-increasing sophistica-
tion of the vehicles they were charged to
maintain. The seven banded together to
form BG Products, with each one serving

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

Keep on Truckin’

EMPIRE EXPRESS

MEMPHIS, TENNESSEE

One of the Southeast’s premier family-owned

trucking firms

Time is money in the trucking industry.
That’s why Tim Gatlin is glad that two-
thirds of his family’s trucking business
is what truckers call “drop and hook.”

“That means we drop off one trailer
and immediately hook up another one,”
explains Tim, president and CEO of Empire
Express. “We like it because our drivers
aren’t waiting around for cargo to be
loaded and unloaded.”

That “get ‘er done” attitude — along

with the latest satellite tracking and
mobile communications technology —
enables this 25-year-old carrier to keep
its fleet of 200 trucks and 550 trailers
constantly on the move throughout the
United States and Canada.

The desire for efficiency also explains,

in part, why Empire Express moved its
banking business to Commerce in 2013.
“After calling on us for the better
part of three years, Commerce’s Rick
Seadler did an analysis of our company
that opened my eyes,” says Ed Gatlin,
Tim’s father and the company’s founder.
“He gave us great ideas and introduced
us to great people who would make
them happen.”

“We now have a computerized bank
balance waiting for us every morning,”
Ed says. The company’s deposits, wire
transfers, ACH payments and other
banking transactions are all done online.
Commerce is also the lead bank on
financing the 50 or so trucks Empire
Express replaces each year.

Says Ed, “At this point, our relation-
ship with Commerce is as close as any our
business has ever had. They’ve developed
into a true partner.”

Empire Express replaces about 50 of the 200 tractor-trailer

trucks in its fleet each year, with Commerce serving as its lead
bank for financing. From left, Tim Gatlin, president and
chief executive officer; and Ed Gatlin, chairman.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

Trust in Higher Education

FONTBONNE UNIVERSITY

ST. LOUIS, MISSOURI

A Catholic liberal arts university founded in 1923

Like many successful institutions of
higher learning, Fontbonne University
has amassed a strong endowment and
depends on a portion of the income it
earns each year to fund student scholarships
and other expenses.

So in spring 2013, when Fontbonne’s

leaders began considering alternative
ways to manage these and other restricted
funds, they knew one thing for sure: the
partner they chose would need to be one
they could trust completely.

“It was essential for us to have
confidence in the people working on our
behalf,” says Gary Zack, the university’s
vice president for Finance and Administration.
“We were looking for competent, profes-
sional investment advice, along with a
track record of success.”

As it turns out, they didn’t have to look

far. Commerce had served as Fontbonne’s
bank for nearly 30 years, beginning with
ordinary depository services and, over
time, adding everything from purchasing
cards to electronic services that have
helped the university operate more
efficiently. By 2009, Fontbonne had also
selected The Commerce Trust Company
to serve as trustee on a bond sale.
After soliciting proposals and
interviewing other well-respected firms,
Fontbonne made the decision to entrust
its entire endowment to Commerce Trust.
We’re just a good match,” Gary says.
“Commerce is conservatively managed,
and we are as well. That puts us in sync
with one another, which enables these
scholarships to serve even more students.”

Fontbonne University had been a Commerce customer

for nearly 30 years before entrusting its entire endowment
to Commerce Trust in 2013. From left, Gary Zack,
vice president for Finance and Administration;
and Dennis Golden, president.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

“We want to work with bankers who
don’t just understand our plans, but who
will take an active role in our strategic
planning and decision-making process,”
says Dan Tasset, chairman.

That’s precisely what set Commerce
apart from other banks vying for the firm’s
business last year.

“I had already begun a private

banking relationship with
Commerce,” recalls Dan. “I liked
the attentive, personal service I
got. Since bringing Commerce on
as Nueterra’s primary bank, the
level of service we receive has
only grown.”

The relationship took off last

As Nueterra expands into Europe, Latin America and beyond,

the Kansas-based company relies on Commerce for letters

of credit and other international banking expertise. From left,
Dan Saale, chief financial officer; Dan Tasset, chairman; and
Tim O’Brien, chief operating officer.

for a full range of financial services,
including their primary credit and treasury
needs, corporate card, and international
and private banking.

“ We didn’t want a bank. We wanted a

banking relationship. Commerce has

given us just that.”

spring when Commerce began rolling out
its automated Accounts Payable Solution
payment processing system, both at
Nueterra’s corporate offices and in the
healthcare facilities it manages across the
country. Today, Nueterra looks to Commerce

“Commerce understands the healthcare

business,” says Dan. “More importantly,
they understand OUR business and bring
us leading-edge technologies that help us
achieve our goals.”

A Healthy Collaboration

NUETERRA

LEAWOOD, KANSAS

A leading global healthcare management and

development company

Nueterra is in a business that is built on
collaboration.

For nearly two decades, the Kansas
company has partnered with physician
groups, healthcare systems and
governments to fund, build and manage
healthcare facilities throughout the
world. Nueterra’s combination of strategic
guidance, financial resources and efficient
management helps its healthcare partners
deliver their services at a higher quality
and lower cost.

So it should come as no surprise that
Nueterra’s leaders would seek a banking
partner that also places a high premium
on collaboration.

We ask, listen and solve.COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Sweet Success

AMERICAN LICORICE COMPANY

UNION CITY, CALIFORNIA

One of the oldest licorice manufacturers in

the United States

Financial stability is important to American
Licorice. It has enabled the century-old
company to remain a candy aisle staple,
even as other family-run confectionaries
are absorbed by larger companies or
disappear completely.

Old-fashioned customer service also
matters to American Licorice, which has
built strong customer loyalty by delighting
generations of children with its Red Vines
and other classic licorice twists, ropes
and bites.

After being introduced to Commerce,
the licorice maker felt it had found a bank
with similar priorities, according to John
Kretchmer, chief executive officer and great-
grandson of the company’s founder.

So in October 2011, the West Coast-
based company moved its business —
including lines of credit, cash management,
credit card services and more — to
Commerce. The bank’s largely Midwestern
branch footprint didn’t make a lick of
difference.

“These days, it’s possible to bank
with anyone from anywhere in the world,”
says John. “We chose Commerce because
it is a strong, financially stable bank that
could give us the financial flexibility to
improve and expand production, invest in
our associates and weather challenging
economic cycles with confidence.”

But it was more than that. “Commerce
took the time to understand our business
and to earn our trust and respect,” says
John. “That allows us to focus our energy
on what we do best: making the great
candy our customers love.”

Currently celebrating its 100-year anniversary, American

Licorice makes six different brands of licorice twists, ropes

and bites at its production facilities in California and Indiana.
From left, John Nelson, chief operations officer;
and Clarence Walsh, accounting manager.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

How to Succeed
in Business

DARYL WOODARD

TULSA, OKLAHOMA

Longtime entrepreneur and CEO of SageNet, LLC,
a managed network services provider

Daryl Woodard is like many successful
entrepreneurs, he has a sixth sense about
what the world needs next.

As personal computer sales were
starting to take off in the mid-eighties, he
purchased a number of MicroAge computer
franchises, one of the nation’s first retail
computer stores.

After growing annual sales to $120
million, Daryl sold his franchises in 1995
to join a longtime partner in starting an IT
consulting firm that delivered the custom
computer applications that oil and gas and
other industries needed at the time.

He sold his interest in that company
and started SageNet, a technology firm
that provides the networking solutions
multi-site retailers need to improve
security, speed transaction times and
address other mission-critical needs.

In recent years, he has also invested

in an energy company, bought back his
IT consulting firm and — most recently —
acquired a Washington, D.C.-based
communications network company that
more than doubles SageNet’s size.

At his side virtually the entire time has
been Carl Hudgins, who today is chairman
of Commerce Bank’s Oklahoma market.

“Carl was my loan officer in 1986 when I
was just getting started,” says Daryl. The two
continued to work together when they helped
found Bank South, which Commerce purchased
in 2007. Commerce has helped finance
Daryl’s companies’ growth ever since.

“Commerce has the lending capacity
and sophisticated services of a large bank,
but the day-to-day personal service and
senior-level attention you’d expect of a
community bank,” says Daryl. This brings
Daryl peace of mind as he seeks out new
opportunities. “It’s good to have a
relationship that goes beyond dollars
and cents,” he says.

Financing from Commerce helped SageNet CEO Daryl Woodard acquire another computer networking company, invest in an energy
startup and capitalize on other entrepreneurial opportunities.

We ask, listen and solve.COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Excellent Follow Through

M&M GOLF CARS

MEXICO, MISSOURI

A large Midwestern distributor of Club Car, the

nation’s top-selling golf cars

In 1978 Chris Miller tagged along when his
wife’s nursery business was completing a
project at a local country club. “I overheard
a conversation between two people
discussing their desire to lease some
new golf cars,” Chris recalls. “I told them
I’d like to help.”

The only problem was, Chris wasn’t
in the golf car business. So he did some
research and learned he could become a
Club Car dealer by purchasing six of their
vehicles. He also learned that one of the
people he overheard served on the local
Commerce Bank board. So Chris proposed
an idea: if Commerce would finance the
cars’ purchase, he would lease them to
the club.

And M&M Golf Cars was formed.
In the 35 years since, the family-owned
dealership has grown to include territories
in Missouri, Kansas, Iowa and Illinois,
where it leases or sells 4,000 to 5,000
vehicles a year. An ancillary business
makes conversion kits that transform used
golf cars into everything from athletic field
ambulances to college campus fire trucks.
As Chris’ business has grown, so
have his banking needs. Commerce today
provides M&M Golf Cars with everything
from merchant cards and payroll services,
to an automated loan sweep and foreign
exchange.

“Our cash needs fluctuate widely
throughout the year,” says Chris. “Our
banker, Ron Hopkins, put together a plan
that puts our company’s money to work
and speeds the time I’m paid on our
leases. It’s a great partnership.”

Commerce provided financing for the first six golf cars

he purchased 35 years ago — and tens of thousands more
since, according to Chris Miller, president of M&M Golf Cars.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORTWe ask, listen and solve.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

C O M M U N I T Y A D V I S O R S

A fundamental element of Commerce Bank’s super-

fabric of the market. Local civic and business leaders,

community strategy is the role of our Community

serving as Community Advisors, provide the insight

Advisors. We believe that a deep understanding and

to local needs that ensures Commerce delivers on

a close relationship with the communities we serve

its promise. Following are the names of these

can be achieved only when we are interwoven in the

ambassadors within each of our markets.

Missouri
BARRY COUNTY

Donald Cupps
Ellis, Cupps & Cole

CAPE GIRARDEAU

CENTRAL MISSOURI

Leon Eftink
The Remodeling Room

William A. Easley, Jr.
Retired,

W. Cliff Ford
Mount Auburn Properties, LLC

Alan Gregory
Gregory Construction, Inc.

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Mike Kasten
University of Missouri

Richard R. Kennard
Coad Chevrolet, Inc.

Coad Toyota

Adam Kidd
Kidd’s Gas &

Convenience Store

Frank Kinder
Red Letter Communications, Inc.

John Layton
Layton and Southard, LLC

Roger Tolliver
Commerce Bank

Allen Toole
Cape Electrical Supply, Inc.

Timothy D. Woodard
Commerce Bank

Commerce Bank

JoAnne Ellis
Retired Educator

Phil Hutchens
Hutchens Construction

Mike McCracken
Commerce Bank

Eugene Miekley
Miekley and Cupps,

DVM Ofﬁce

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Keith Shumaker
Shumaker Tire, Inc.

Clive C. Veri
Commerce Bank

Jerry Watley
Able 2 Products Co.

BOLIVAR

Jannis Keeling
Keeling Accounting &

Financial Services

Craig Lehman
Shelter Insurance Agency

Robert Moreland
Commerce Bank

Douglas D. Neff
Commerce Bank

Ed Peterson
Century 21

Peterson Real Estate

Dr. C. Pat Taylor
Southwest Baptist University

R.D. Vestal
Vestal Equipment Co., Inc.

Mike Alden
University of Missouri

Dan Atwill
Atwill & Montgomery,

Attorneys

Brent Beshore
AdVentures, LLC

Brent Bradshaw
Orscheln Management

Company

Morris F. Burger
Burger’s Country Cured Hams

Brad Clay
Commerce Bank

Joe Hartman
Retired,

Commerce Bank

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Ron Hopkins
Commerce Bank

George M. Huffman
Pearl Motor Company

Jack W. Knipp
Knipp Enterprises

Rick Kruse
Retired, Boone National

Savings & Loan Assoc.

Dr. Mike Lutz
Mike Lutz, DDS

David A. Machens
Machens Enterprises

Teresa Maledy
Commerce Bank

Jim McRoberts
McRoberts Farms, Inc.

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Robert K. Pugh
MBS Textbook Exchange

Jim Rolls
Retired,

Associated Electric Cooperative

James Schatz
Commerce Bank

Valerie Shaw
Commerce Bank

Steve Sowers
Commerce Bank

Col. C. R. Stribling, III
Retired,

Missouri Military Academy

Ken Tebow
Commerce Bank

Mel Toellner
Gold Crest Distributing

& Songbird Station

Larry Webber
Webber Pharmacy

Dr. John S. Williams
Retired,

Horton Animal Hospital

EASTERN JACKSON COUNTY

Kevin G. Barth
Commerce Bancshares, Inc.

Commerce Bank

Jason E. Boyer
Commerce Bank

Jackie DeSouza
Lee’s Summit Medical Center

Jon Ellis
Paradise Park, Inc.

Gayle Evans
Chinnery, Evans & Nail

Todd E. Gafney
Commerce Bank

Gary Hawkins
HSMC Certiﬁed Public

Accountants, P.C.

Kelly Hooker
Commerce Bank

Robert Hormann
Durvet, Inc.

Robert Lund
Realty Trust Group

Mike Patel
Balaji Investment, LLC

Jeanne Rau-Flattery
Millenium International, LLC

Edward J. Reardon, II
Commerce Bank

Robert C. Thompson
Thompson Properties, LLC

HANNIBAL

C. Todd Ahrens
Hannibal Regional Hospital

David M. Bleigh
Bleigh Construction

Company and Bleigh

Ready Mix Company

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Jim Humphreys
Luck, Humphreys and

Associates, CPA, P.C.

Jerold (Jerry) W. Lee
Commerce Bank

Darin D. Redd
Commerce Bank

Mike Scholes
Reliable Termite & Pest Control,

Inc.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Missouri Continued

HARRISONVILLE

KANSAS CITY

LEBANON

Kevin G. Barth
Commerce Bancshares, Inc.

Commerce Bank

Jerry N. Benson
Retired,

Commerce Bank

Aaron Aurand
Crouch, Spangler & Douglas

Connie Aversman
Commerce Bank

Larry Dobson
Real Estate Investments

Mark Hense
Iﬁl USA, LLC

Scott Milner
Milner O’Quinn

Ford, Lincoln, Mercury

Clay C. Blair, III
Clay Blair Services Corp.

Ellen Z. Darling
Zimmer Companies

Stephen D. Dunn
J. E. Dunn Construction Co., Inc.

Joe Freeman
Pioneer Financial Services, Inc.

Brent Probasco
Cass Regional Medical Center,

Stephen Gound
Labconco Corp.

C. L. William Haw
Haw Ranch

Jonathan M. Kemper
Commerce Bancshares, Inc.

Commerce Bank

David Kiersznowski
DEMDACO

Stephen G. Mos
Central States Beverage Company

Randall L. O’Donnell, Ph.D.
Children’s Mercy Hospital

and Clinics

Edward J. Reardon, II
Commerce Bank

Dr. Nelson R. Sabates
Sabates Eye Centers

Kirk H. Schulz, Ph.D
Kansas State University

Charles S. Sosland
Sosland Publishing Company

Thomas R. Willard
Tower Properties

Inc.

Aaron Rains
Commerce Bank

Laurence Smith
Reece & Nichols Smith Realty

Larry Snider
Snider & Associates, Inc.

Timothy Soulis
Gas Light Properties

JOPLIN

Jerrod Hogan
Anderson Engineering

David C. Humphreys
TAMKO Building

Products, Inc.

Dr. Richard E. LaNear
Missouri Southern

State University

Barbara J. Majzoub
Yorktown Properties

Fred Osborn
Mercy

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Eric Schnelle
S&H Farm Supply, Inc.

Todd Stout
Standard Transportation

Services, Inc.

Clive C. Veri
Commerce Bank

Hugh V. Corry
Hardware Electric &

Plumbing Supply Company

Brian Esther
Commerce Bank

Lester M. Evans
Cattleman

Douglas D. Neff
Commerce Bank

Harold Storck
Cattleman

Dan M. Waterman
CPA

POPLAR BLUFF

Bill R. Brandt
Commerce Bank

John A. Clark
Attorney at Law

Bob Greer
Retired

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

James P. McLane
McLane Livestock

Transport, Inc.

Mark Melloy
Briggs & Stratton Corp.

Roger Tolliver
Commerce Bank

Ben Traxel
Dille and Traxel, LLC

Gregory West
Mills Iron & Supply

Timothy D. Woodard
Commerce Bank

ST. JOSEPH

Robert J. Brown, Jr.
Robert J. Brown

Lumber Company

James H. Counts
Attorney at Law

Brett Carolus
Hillyard, Inc.

Robert S. Dempster
Commerce Bank

Seth M. Leadbeater
Commerce Bancshares, Inc.

Commerce Bank

James B. Morgan
Subsurface Constructors, Inc.

Victor L. Richey, Jr.
ESCO Technologies, Inc.

Steven F. Schankman
Contemporary Productions, LLC

James E. Schiele
St. Louis Screw & Bolt Co.

John (Jack) A. Schreiber
Commerce Bank

Thomas H. Stillman
Summit Distributing

Christine Taylor-Broughton
Enterprise Holdings

Gregory Twardowski
Whelan Security Company

Kelvin R. Westbrook
KRW Advisors, LLC

Patricia D. Whitaker
Arcturis

ST. LOUIS METRO EAST

William Courtney
Helitech Concrete &

Structural Repair

Thomas Lippert
Liese Lumber Company, Inc.

Robert McClellan
Retired,

Hortica Insurance &

Employee Beneﬁts

James Rauckman
Rauckman High Voltage

Sales, LLC

Dr. James T. Rosborg
McKendree University

Jack Schmitt
Jack Schmitt Family

of Dealerships

Joe Wiley
Quest Management Consultants

Dr. Charles J. Willey
Innovare Health Advocates

Richard N. DeShon
Civic Leader

Pat Dillon
Heartland Health

Andrew Fent
Commerce Bank

Pete Gray
Gray Automotive

Products Co.

Corky Marquart
Commerce Bank

Brad McAnally
Hy-Vee Food Store

Dr. Scott Murphy
Murphy-Watson-Burr

Eye Center

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Edward J. Reardon, II
Commerce Bank

Matt Robertson
CliftonLarsonAllen LLP

Judy Sabbert
Heartland Foundation

Emil H. Sechter
Commerce Bank

ST. LOUIS METRO

Blackford F. Brauer
Hunter Engineering Co.

Kyle Chapman
Forsyth Capital Investors

Charles L. Drury, Jr.
Drury Hotels

Joseph Forshaw, IV
Forshaw of St. Louis

James G. Forsyth, III
Moto, Inc.

David S. Grossman
Grossman Iron and Steel

Juanita Hinshaw
H & H Advisors

Donald A. Jubel
Spartan Light Metal Products

David W. Kemper
Commerce Bancshares, Inc.

John W. Kemper
Commerce Bancshares, Inc.

Alois J. Koller, Jr.
Koller Enterprises, Inc.

Kristopher G. Kosup
Buckeye International, Inc.

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Lee Reeve
Reeve Cattle Company

Patrick Rooney
Rooney Agri Business

Pat Sullivan
Sullivan Analytical

Service, Inc.

Bob Tempel
WindRiver Grain, LLC

HAYS

D.G. Bickle, Jr.
Warehouse, Inc.

Kurt David
Eagle Communications, Inc.

Earnest A. Lehman
Midwest Energy, Inc.

Stuart Lowry
Sunﬂower Electric Power

Corporation

Marty Patterson
Rome Corporation

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Kevin Royer
Midland Marketing Co-op

Thomas L. Thomas
Commerce Bank

SPRINGFIELD

Roger Campbell, Jr.
Campbell Ford-Mercury, Inc.

James P. Ferguson
Heart of America

Beverage Co.

Charles R. Greene
Husch Blackwell, LLP

Bunch Greenwade
Rancher

Robert A.
Hammerschmidt, Jr.
Commerce Bank

John Himmel
Retired,

Commerce Bank

Seth M. Leadbeater
Commerce Bancshares, Inc.

Commerce Bank

Mary Kay Meek
Try-Meek, Inc.

Alvin D. Meeker
Retired,

Commerce Bank

James F. Moore
Investments

David Murray
R.B. Murray Company

Douglas D. Neff
Commerce Bank

Keith Noble
Commerce Bank

Richard Ollis
Ollis & Company Insurers

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

B. Glenn Robinson
Grand Country Square

Kansas
BUTLER COUNTY

(EL DORADO)

Eugene S. Adams
Retired

Marilyn B. Pauly
Commerce Bank

Mark Utech
Commerce Bank

Dr. Jackie Vietti
Butler Community College

COLUMBUS

Jay Hatﬁeld
Jay Hatﬁeld Chevrolet

Wesley C. Houser
Retired,

Commerce Bank

Don Kirk
H & K Campers Inc.

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Jane Rhinehart
Commerce Bank

Darrel Shumake
Attorney at Law

Clive C. Veri
Commerce Bank

GARDEN CITY

Richard Harp
Commerce Bank

Dr. Gloria Hopkins
Fry Eye Associates

Dennis Kleysteuber
Kleysteuber & Gillen Inc.

Gerald Miller
Commerce Bank

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Missouri Continued

ST. LOUIS SOUTH

Michael D. Allen
Hoya Optical

Phillip J. Amato
Retired

Scott Lively
CliftonLarsonAllen LLP

Thomas E. Muzzey
Orchard Farm School District

Louis J. Naeger
Semi-retired,

Stuart Krawll
Beam of St. Louis, Inc.

Howard M. Rosen
Conner Ash, P.C.

ST. LOUIS EAST

Tino DiFranco
Tropicana Bowling Lanes

J. L. (Juggie) Hinduja
Sinclair Industries, Inc.

Myron J. Klevens
Organizational Development

Crouch, Farley & Heuring, P.C.

Strategies

Lee Thurman
Thurman, Shinn

and Company

ST. LOUIS WEST

Cyrus Blackmore
Blackmore & Glunt, Inc.

Richard K. Brunk
Attorney at Law

James N. Foster
McMahon Berger

Jack Hoffmann
Milestone Solutions

Richard E. Hrabko
Retired

Herbert (Herb) S. Jones
Messenger Printing &

Publishing, Inc.

Stephen Mattis
Allied Industrial Equipment

Corporation

Richard C. Mueller, Jr.
Bopp Funeral Chapel

Greg W. Schmittgens
CliftonLarsonAllen LLP

Patrick N. Lawlor
Lawlor Corporation

Lisa McLaughlin
Polsinelli

McGraw Milhaven
Talk Show Host – KTRS

Scott Polzin
Aberdeen Heights

Dennis Scharf
Scharf Tax Services

Richard C. Ward
Zimmer Real Estate Services,

L.C./ONCOR International

ST. CHARLES COUNTY/NORTH

Gaspare Calvaruso
SSM St. Joseph Health Center

Ronald D. Chesbrough
St. Charles Community College

James D. Evans
President,

Lindenwood University

Peter J. Mihelich, Jr.
Goellner Promotions

Duane A. Mueller
Cissell Mueller Construction

Company

Howard A. Nimmons
CPA, CFP

Nimmons Wealth Management

Tarlton J. Pitman
Pitman Funeral Home, Inc.

William J. Zollmann, III
Attorney at Law

Don Zykan
Zykan Properties

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Eric E. Ireland
Commerce Bank

Fran D. Jabara
Jabara Ventures Group

Paul D. Jackson
Vantage Point Properties, Inc.

Seth M. Leadbeater
Commerce Bancshares, Inc.

Commerce Bank

Gaylyn K. McGregor
Commerce Bank

Derek L. Park
Law Ofﬁce of Derek Park, LLC

Marilyn B. Pauly
Commerce Bank

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Barry L. Schwan
House of Schwan, Inc.

Collin Stieben
Commerce Bank

Thomas D. White
White & Ellis Drilling, Inc.

MANHATTAN

Kelly Briggs
Bayer Construction

Tom Giller
Commerce Bank

Dr. Jackie L. Hartman
Kansas State University

Neal Helmick
Grifﬁth Lumber Co.

Rich Jankovich
Commerce Bank

Dr. Ali Malekzadeh
Kansas State University

Dr. David Pauls
Surgical Associates

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

L.W. Stolzer
Grifﬁth Lumber Co.

PITTSBURG

Dr. Thomas W. Bryant
Pittsburg State University

Todd Coleman
Miller’s Professional Imaging

Harvey R. Dean
Pitsco, Inc.

Joe Dellasega
U.S. Awards

Adam Endicott
Unique Metal

Fabrication, Inc.

Mike Petrie
Commerce Bancshares, Inc.

Commerce Bank

Ronald L. Rhodes
Rhodes Grocery, Inc.

Steve W. Sloan
Midwest Minerals, Inc.

Brian Sutton
Commerce Bank

Clive C. Veri
Commerce Bank

Judith A. Westhoff
Retired,

Commerce Bank

Wendell L. Wilkinson
Retired,

Commerce Bank

RENO COUNTY

(HUTCHINSON)

John C. Clevenger
Commerce Bank

Steven B. Harper
Network Management Group, Inc.

Brett Mattison
Decker & Mattison Company

John Munds
V&M Transport, Inc.

WICHITA

Dr. John Bardo
Wichita State University

Michael P. Brown
College Hill OB/GYN

Michael E. Bukaty
Retired,

Latshaw Enterprises, Inc.

John C. Clevenger
Commerce Bank

Ray L. Connell
Connell & Connell

Monte A. Cook
Commerce Bank

Thomas E. Dondlinger
Dondlinger & Sons

Construction Co., Inc.

Ronald W. Holt
Sedgwick County

Kansas Continued

JOHNSON COUNTY

Kevin G. Barth
Commerce Bancshares, Inc.

Commerce Bank

Damond Boatwright
Overland Park Regional

Medical Center

Jim Denning
Discover Vision

Todd E. Gafney
Commerce Bank

Lance W. Hart
DEMDACO

Chris Herre
Rose Construction Co., Inc.

Pat Olney
Commerce Bank

Charles D. Peters
Peters & Associates

Edward J. Reardon, II
Commerce Bank

Thomas K. Rogge
Cramer Products

Daniel E. Sight
Reece Commercial

Kevin Winters
CBIZ

LAWRENCE

J. Scot Buxton
Willis Group

Martin B. Dickinson, Jr.
Schroeder Professor of Law,

University of Kansas

Mark Heider
Commerce Bank

Evan Ice
Stephens & Brand, LLP

Eugene W. Meyer
Lawrence Memorial Hospital

Martin W. Moore
Advanco, Inc.

Kevin J. O’Malley
O’Malley Beverages

of Kansas, Inc.

Edward J. Reardon, II
Commerce Bank

Dan C. Simons
The World Company

Michael Treanor
Treanor Architects, P.A.

LEAVENWORTH

J. Sanford Bushman
DeMaranville & Associate,

CPAs, LLC

Norman B. Dawson
Retired,

Commerce Bancshares, Inc.

Sherry DeMaranville
DeMaranville and

Associates

Mark Denney
J.F. Denney Plumbing

& Heating

Jeremy Greenamyre
The Greenamyre Companies

Lawrence W. O’Donnell, Jr.
Lawrence W. O’Donnell, Jr.,

CPA Chartered

Bill Petrie
Commerce Bank

Edward J. Reardon, II
Commerce Bank

Robert D. Schmitt, II
Mama Mia’s, Inc.

Kurt Seelbach
President, Armed Forces
Insurance Exchange

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Illinois
BLOOMINGTON-NORMAL

Julie Dobski
Little Jewels Learning Center

McDonald’s

Brent A. Eichelberger
Commerce Bank

Ron Greene
Afni, Inc.

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Parker Kemp
Kemp Farms, Inc.

Robert Lakin
Commerce Bank

Seth M. Leadbeater
Commerce Bancshares, Inc.

Commerce Bank

Thomas Mercier
Bloomington Offset

Process, Inc.

Dennis Myers
Myers, Inc.

Aaron Quick
Farnsworth Group, Inc.

Jay Reece
Mueller, Reece & Hinch, LLC

Alan Sender
Chestnut Health Systems

CHAMPAIGN-URBANA

PEORIA

Mark Arends
Arends Brothers, Inc.

Paul Donohue
Provena Covenant

Medical Center

Brian Egeberg
Commerce Bank

Tim Harrington
Devonshire Group

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Robert Lakin
Commerce Bank

Kim Martin
Martin, Hood, Friese &

Associates, LLC

Roger Rhodes
Horizon Hobby, Inc.

Bruce L. Alkire
Coldwell Banker Commercial

Devonshire Realty

Daniel J. Altorfer
United Facilities, Inc.

Peter T. Coyle
Gallagher Coyle

Brent A. Eichelberger
Commerce Bank

Lowell G. “Bud” Grieves
Mark Twain Hotel

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Seth M. Leadbeater
Commerce Bancshares, Inc.

Commerce Bank

Dr. James W. Maxey
Great Plains Orthopaedics

Edward J. Scott
Caterpillar, Inc.

Timothy F. Shea
Peoria Builders

Janet M. Wright
Central Illinois Business

Publishers, Inc.

Oklahoma
OKLAHOMA CITY

Ron Atchley
Atchley Resources

Gary Bridwell
Ditch Witch of Oklahoma

Steve Brown
Red Rock Distributing, Inc.

Jeb Cook
Commerce Bank

Charlie Crouse
Commerce Bank

Zane Fleming
Eagle Drilling Fluids

Mike McDonald
Triad Energy

Dr. Gabe Pitman
Neurologic Specialist

Kelly Sachs
Commerce Bank

Joe Warren
Cimarron Production

Jim Young
Commerce Bank

TULSA

Jack Allen
HUB International CFR

R. Scott Case
Case & Associates

Properties, Inc.

Gary Christopher
Christoper Energy

Jeffery Davis
U.S. Beef Corporation

Wade Edmundson
Commerce Bank

Dr. John Frame
Breast Health Specialists

of Oklahoma

Gip Gibson
Commerce Bank

Kent Harrell
Harrell Energy

Carl Hudgins
Commerce Bank

Bruce Humphrey
Commerce Bank

Ed Keller
Titan Resources

Teresa Knox
Community Care College

P. Ken Lackey
The NORDAM Group, Inc.

Dr. George Mauerman
Eastern Oklahoma

Orthopedic Center

Tom Maxwell
Flintco, LLC

Sanjay Meshri
Advanced Research Chemicals

John Neas
Neas Investments

Shannon O’Doherty
Commerce Bank

D. Lindsay Perkins
Lindsay Development

Tracy Poole
New Gulf Energy

John Turner
First Stuart Corporation

John Williams
John Williams Company

Daryl Woodard
SageNet

Colorado
DENVER

Robert L. Cohen
The IMA Financial Group, Inc.

Thomas A. Cycyota
AlloSource

Mark Danzo, O.D.
20/20 Institute

Joseph Freund, Jr.
Running Creek Ranch

R. Allan Fries
i2 Construction, LLP

Darren Lemkau
Commerce Bank

James C. Lewien
Commerce Bank

Randall H. Lortscher, M.D.
Rocky Mountain Gamma Knife

Center, LLC

Sherman R. Miller
University of Colorado –

Real Estate Department

Robin H. Wise
Junior Achievement –

Rocky Mountain, Inc.

Jason Zickerman
The Alternative Board

We ask, listen and solve.

COMMERCE BANCSHARES, INC. 2013 ANNUAL REPORT

Ofﬁcers†
David W. Kemper
Chairman of the Board

and Chief Executive Ofﬁcer

Jonathan M. Kemper
Vice Chairman

Seth M. Leadbeater
Vice Chairman

John W. Kemper
President and

Chief Operating Ofﬁcer

Charles G. Kim
Chief Financial Ofﬁcer

and Executive Vice President

Kevin G. Barth
Executive Vice President

Daniel D. Callahan
Executive Vice President

and Chief Credit Ofﬁcer

Sara E. Foster
Executive Vice President

V. Raymond Stranghoener
Executive Vice President

Jeffery M. Burik
Senior Vice President

Michael J. Petrie
Senior Vice President

Robert J. Rauscher
Senior Vice President

Thomas J. Noack
Vice President, Secretary

and General Counsel

Jeffery D. Aberdeen
Controller

Keith E. Baker
Auditor

Directors†
Terry D. Bassham*
Chairman of the Board, Chief

W. Thomas Grant, II
President,

Jonathan M. Kemper
Vice Chairman,

Todd R. Schnuck*
President and

Executive Ofﬁcer and President of

SelectQuote Senior

Commerce Bancshares, Inc.

Chief Operating Ofﬁcer,

Kimberly G. Walker*
Chief Investment Ofﬁcer,

Washington University

Terry O. Meek
President,

Meek Lumber Yard, Inc.

Benjamin F. Rassieur, III*
President,

Paulo Products Company

Schnuck Markets, Inc.

in St. Louis

Andrew C. Taylor
Executive Chairman,

Enterprise Holdings, Inc.

Great Plains Energy, KCP&L, and

Insurance Services

James B. Hebenstreit*
Chief Executive Ofﬁcer

and President,

Bartlett and Company

David W. Kemper
Chairman of the Board

and Chief Executive Ofﬁcer,

Commerce Bancshares, Inc.

Greater Missouri Operations

John R. Capps*
Vice President,

BCJ Motors, Inc.

Earl H. Devanny, III
Retired Chairman,

Chief Executive Ofﬁcer

and President,

The TriZetto Group

*Audit Committee Members
†As of January 31, 2014

U N I T E D S T A T E S
S E C U R I T I E S A N D E X C H A N G E C O M M I S S I O N

Washington, D.C. 20549

F O R M 1 0 - K

A N N U A L R E P O R T P U R S U A N T T O S E C T I O N 1 3 O R 1 5 ( d ) O F T H E
S E C U R I T I E S E X C H A N G E A C T O F 1 9 34

For the Fiscal Year Ended December 31, 2013 – Commission File No. 0-2989

C O M M E R C E B A N C S H A R E S , I N C .

(Exact name of registrant as specified in its charter)

Missouri

43-0889454

(State of Incorporation)

(IRS Employer Identification No.)

1000 Walnut,
Kansas City, MO

(Address of principal executive offices)

(816) 234-2000

64106

(Zip Code)

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of class
$5 Par Value Common Stock

Name of exchange on which registered
NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act:

NONE

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days. Yes

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File
required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for
such shorter period that the registrant was required to submit and post such files). Yes

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein,
and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III
of this Form 10-K or any amendment to this Form 10-K.

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.
See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Act. (Check one):

Large accelerated filer

Accelerated filer

Non-accelerated filer

(Do not check if a smaller reporting company)

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes

As of June 30, 2013, the aggregate market value of the voting stock held by non-affiliates of the Registrant was approximately $3,528,000,000.

As of February 10, 2014, there were 95,843,523 shares of Registrant’s $5 Par Value Common Stock outstanding.

Smaller reporting company

Portions of the Registrant’s definitive proxy statement for its 2014 annual meeting of shareholders, which will be filed within 120 days of
December 31, 2013, are incorporated by reference into Part III of this Report.

DOCUMENTS INCORPORATED BY REF ERE N CE

Commerce Bancshares, Inc.

Form 10-K

INDEX

PART I

Item 1.

Business

Item 1a.

Risk Factors

Item 1b.

Unresolved Staff Comments

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4.

Mine Safety Disclosures

PART II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer
Purchases of Equity Securities

Item 6.

Selected Financial Data

Item 7.

Management’s Discussion and Analysis of Financial Condition and Results of
Operations

Item 7a.

Quantitative and Qualitative Disclosures about Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial
Disclosure

Item 9a.

Controls and Procedures

Item 9b.

Other Information

PART III

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related
Stockholder Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

PART IV

Signatures

Index to Exhibits

Page

112

114

115

116

E-1

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Item 1. BUSINESS

General

PART I

Commerce Bancshares, Inc., a bank holding company as defined in the Bank Holding Company Act of 1956, as amended, was
incorporated under the laws of Missouri on August 4, 1966. Through a second tier wholly-owned bank holding company, it owns
all of the outstanding capital stock of Commerce Bank (the “Bank”), which is headquartered in Missouri. The Bank engages in
general banking business, providing a broad range of retail, corporate, investment, trust, and asset management products and
services to individuals and businesses. Commerce Bancshares, Inc. also owns, directly or through the Bank, various non-banking
subsidiaries. Their activities include underwriting credit life and credit accident and health insurance, selling property and casualty
insurance (relating to consumer loans made by the Bank), private equity investment, securities brokerage, mortgage banking, and
leasing activities. A list of Commerce Bancshares, Inc.'s subsidiaries is included as Exhibit 21.

Commerce Bancshares, Inc. and its subsidiaries (collectively, the "Company") is one of the nation’s top 50 bank holding
companies, based on asset size. At December 31, 2013, the Company had consolidated assets of $23.1 billion, loans of $11.0
billion, deposits of $19.0 billion, and equity of $2.2 billion. All of the Company’s operations conducted by its subsidiaries are
consolidated for purposes of preparing the Company’s consolidated financial statements.

The Company’s goal is to be the preferred provider of targeted financial services in its communities, based on strong customer
relationships. It believes in building long-term relationships based on top quality service, a strong risk management culture, and
a strong balance sheet with industry-leading capital levels. The Company operates under a super-community banking format
which incorporates large bank product offerings coupled with deep local market knowledge, augmented by experienced, centralized
support in select critical areas. The Company’s focus on local markets is supported by an experienced team of managers assigned
to each market and is also reflected in its financial centers and regional advisory boards, which are comprised of local business
persons, professionals and other community representatives, who assist the Company in responding to local banking needs. In
addition to this local market, community-based focus, the Company offers sophisticated financial products available at much larger
financial institutions.

The Company's banking facilities are located throughout Missouri, Kansas, and central Illinois, as well as Tulsa and Oklahoma
City, Oklahoma and Denver, Colorado. Its two largest markets include St. Louis and Kansas City, which serve as the central hubs
for the entire Company.

The markets the Bank serves, being located in the lower Midwest, provide natural sites for production and distribution facilities
and also serve as transportation hubs. The economy has been well-diversified in these markets with many major industries
represented, including telecommunications, automobile, aircraft and general manufacturing, health care, numerous service
industries, food production, and agricultural production and related industries. The real estate lending operations of the Bank are
centered in its lower Midwestern markets. Historically, these markets have tended to be less volatile than in other parts of the
country. Management believes the diversity and nature of the Bank’s markets has a mitigating effect on real estate loan losses in
these markets and were key factors in the Bank’s relatively lower loan loss levels stemming from the 2008 financial crisis.

From time to time, the Company evaluates the potential acquisition of various financial institutions. In addition, the Company
regularly considers the potential disposition of certain assets and branches. The Company seeks merger or acquisition partners
that are culturally similar, have experienced management and either possess significant market presence or have potential for
improved profitability through financial management, economies of scale and expanded services. On September 1, 2013, the
Company acquired Summit Bancshares Inc. (Summit). The Company's acquisition of Summit added $261.6 million in assets
(including $207.4 million in loans), $232.3 million in deposits and two branch locations in Tulsa and Oklahoma City, Oklahoma.

The Company employed 4,311 persons on a full-time basis and 578 persons on a part-time basis at December 31, 2013. The
Company provides a variety of benefit programs including a 401(k) plan as well as group life, health, accident, and other insurance.
The Company also maintains training and educational programs designed to address the significant and changing regulations
facing the financial services industry and prepare employees for positions of increasing responsibility.

Competition

The Company faces intense competition from hundreds of financial service providers. It competes with national and state
banks for deposits, loans and trust accounts, and with savings and loan associations and credit unions for deposits and consumer
lending products. In addition, the Company competes with other financial intermediaries such as securities brokers and dealers,
personal loan companies, insurance companies, finance companies, and certain governmental agencies. With the passage of the
Gramm-Leach-Bliley Financial Modernization Act of 1999 (GLB Act), competition has increased over time from institutions not

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subject to the same regulatory restrictions as domestic banks and bank holding companies. The Company generally competes on
the basis of customer service and responsiveness to customer needs, reputation, interest rates on loans and deposits, lending limits,
and customer convenience, such as location of offices. The Company has approximately 13% of the deposit market share in
Kansas City and approximately 9% of the deposit market share in St. Louis.

Operating Segments

The Company is managed in three operating segments. The Consumer segment includes the retail branch network, consumer
installment lending, personal mortgage banking, consumer debit and credit bank card activities. It provides services through a
network of 202 full-service branches, a widespread ATM network of 398 machines, and the use of alternative delivery channels
such as extensive online banking and telephone banking services. In 2013, this retail segment contributed 20% of total segment
pre-tax income. The Commercial segment provides a full array of corporate lending, merchant and commercial bank card products,
leasing, and international services, as well as business and government deposit and cash management services. Fixed income
investments are sold to individuals and institutional investors through the Capital Markets Group, which is also included in this
segment. In 2013, the Commercial segment contributed 64% of total segment pre-tax income. The Wealth segment provides
traditional trust and estate tax planning services, brokerage services, and advisory and discretionary investment portfolio
management services to both personal and institutional corporate customers. At December 31, 2013, the Trust group managed
investments with a market value of $20.4 billion and administered an additional $14.8 billion in non-managed assets. This segment
also manages the Company’s family of proprietary mutual funds, which are available for sale to both trust and general retail
customers. Additional information relating to operating segments can be found on pages 44 and 88.

Government Policies

The Company's operations are affected by federal and state legislative changes, by the United States government, and by
policies of various regulatory authorities, including those of the numerous states in which they operate. These include, for example,
the statutory minimum legal lending rates, domestic monetary policies of the Board of Governors of the Federal Reserve System,
United States fiscal policy, international currency regulations and monetary policies, the U.S. Patriot Act, and capital adequacy
and liquidity constraints imposed by federal and state bank regulatory agencies.

Supervision and Regulation

The following information summarizes existing laws and regulations that materially affect the Company's operations. It does
not discuss all provisions of these laws and regulations and it does not include all laws and regulations that affect the Company
presently or may affect the Company in the future.

General

The Company, as a bank holding company, is primarily regulated by the Board of Governors of the Federal Reserve System
under the Bank Holding Company Act of 1956 (BHC Act). Under the BHC Act, the Federal Reserve Board’s prior approval is
required in any case in which the Company proposes to acquire all or substantially all of the assets of any bank, acquire direct or
indirect ownership or control of more than 5% of the voting shares of any bank, or merge or consolidate with any other bank
holding company. With certain exceptions, the BHC Act also prohibits the Company from acquiring direct or indirect ownership
or control of more than 5% of any class of voting shares of any non-banking company. Under the BHC Act, the Company may
not engage in any business other than managing and controlling banks or furnishing certain specified services to subsidiaries and
may not acquire voting control of non-banking companies unless the Federal Reserve Board determines such businesses and
services to be closely related to banking. When reviewing bank acquisition applications for approval, the Federal Reserve Board
considers, among other things, the Bank’s record in meeting the credit needs of the communities it serves in accordance with the
Community Reinvestment Act of 1977, as amended (CRA). Under the terms of the CRA, banks have a continuing obligation,
consistent with safe and sound operation, to help meet the credit needs of their communities, including providing credit to individuals
residing in low- and moderate-income areas. The Bank has a current CRA rating of “outstanding”.

The Company is required to file with the Federal Reserve Board various reports and additional information the Federal Reserve
Board may require. The Federal Reserve Board also makes regular examinations of the Company and its subsidiaries. The
Company’s banking subsidiary is a state chartered Federal Reserve member bank and is subject to regulation, supervision and
examination by the Federal Reserve Bank of Kansas City and the State of Missouri Division of Finance. The Bank is also subject
to regulation by the Federal Deposit Insurance Corporation (FDIC). In addition, there are numerous other federal and state laws
and regulations which control the activities of the Company and the Bank, including requirements and limitations relating to capital
and reserve requirements, permissible investments and lines of business, transactions with affiliates, loan limits, mergers and
acquisitions, issuance of securities, dividend payments, and extensions of credit. If the Company fails to comply with these or
other applicable laws and regulations, it may be subject to civil monetary penalties, imposition of cease and desist orders or other
written directives, removal of management and, in certain circumstances, criminal penalties. This regulatory framework is intended

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primarily for the protection of depositors and the preservation of the federal deposit insurance funds, not for the protection of
security holders. Statutory and regulatory controls increase a bank holding company’s cost of doing business and limit the options
of its management to employ assets and maximize income.

In addition to its regulatory powers, the Federal Reserve Bank affects the conditions under which the Company operates by
its influence over the national supply of bank credit. The Federal Reserve Board employs open market operations in U.S. government
securities and oversees changes in the discount rate on bank borrowings, changes in the federal funds rate on overnight inter-bank
borrowings, and changes in reserve requirements on bank deposits in implementing its monetary policy objectives. These methods
are used in varying combinations to influence the overall level of the interest rates charged on loans and paid for deposits, the
price of the dollar in foreign exchange markets, and the level of inflation. The monetary policies of the Federal Reserve have a
significant effect on the operating results of financial institutions, most notably on the interest rate environment. In view of changing
conditions in the national economy and in the money markets, as well as the effect of credit policies of monetary and fiscal
authorities, no prediction can be made as to possible future changes in interest rates, deposit levels or loan demand, or their effect
on the financial statements of the Company.

The financial industry operates under laws and regulations that are under constant review by various agencies and legislatures
and are subject to sweeping change. The Company currently operates as a bank holding company, as defined by the GLB Act, and
the Bank qualifies as a financial subsidiary under the Act, which allows it to engage in investment banking, insurance agency,
brokerage, and underwriting activities that were not available to banks prior to the GLB Act. The GLB Act also included privacy
provisions that limit banks’ abilities to disclose non-public information about customers to non-affiliated entities.

The Company must also comply with the requirements of the Bank Secrecy Act (BSA). The BSA is designed to help fight
drug trafficking, money laundering, and other crimes. Compliance is monitored by the Federal Reserve. The BSA was enacted
to prevent banks and other financial service providers from being used as intermediaries for, or to hide the transfer or deposit of
money derived from, criminal activity. Since its passage, the BSA has been amended several times. These amendments include
the Money Laundering Control Act of 1986. which made money laundering a criminal act, as well as the Money Laundering
Suppression Act of 1994 which required regulators to develop enhanced examination procedures and increased examiner training
to improve the identification of money laundering schemes in financial institutions.

The USA PATRIOT Act, established in 2001, substantially broadened the scope of U.S. anti-money laundering laws and
regulations by imposing significant new compliance and due diligence obligations, creating new crimes and penalties and expanding
the extra-territorial jurisdiction of the United States. The regulations impose obligations on financial institutions to maintain
appropriate policies, procedures and controls to detect, prevent, and report money laundering and terrorist financing. The
regulations include significant penalties for non-compliance.

Subsidiary Bank

Under Federal Reserve policy, the bank holding company, Commerce Bancshares, Inc. (the "Parent"), is expected to act as a
source of financial strength to its bank subsidiary and to commit resources to support it in circumstances when it might not otherwise
do so. In addition, loans by a bank holding company to any of its subsidiary banks are subordinate in right of payment to deposits
and to certain other indebtedness of such subsidiary banks. In the event of a bank holding company’s bankruptcy, any commitment
by the bank holding company to a federal bank regulatory agency to maintain the capital of a subsidiary bank will be assumed by
the bankruptcy trustee and entitled to a priority of payment.

Deposit Insurance

Substantially all of the deposits of the Bank are insured up to the applicable limits by the Bank Insurance Fund of the FDIC,
generally up to $250,000 per depositor, for each account ownership category. The Bank pays deposit insurance premiums to the
FDIC based on an assessment rate established by the FDIC for Bank Insurance Fund member institutions. The FDIC classifies
institutions under a risk-based assessment system based on their perceived risk to the federal deposit insurance funds. The current
assessment base is defined as average total assets minus average tangible equity, with other adjustments for heavy use of unsecured
liabilities, secured liabilities, brokered deposits, and holdings of unsecured bank debt. For banks with more than $10 billion in
assets, the FDIC uses a scorecard designed to measure financial performance and ability to withstand stress, in addition to measuring
the FDIC’s exposure should the bank fail. The Company's FDIC insurance expense was $11.2 million in 2013, $10.4 million in
2012, and $13.1 million in 2011.

Payment of Dividends

The Federal Reserve Board may prohibit the payment of cash dividends to shareholders by bank holding companies if their
actions constitute unsafe or unsound practices. The principal source of the Parent's cash revenues is cash dividends paid by the

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Bank. The amount of dividends paid by the Bank in any calendar year is limited to the net profit of the current year combined
with the retained net profits of the preceding two years, and permission must be obtained from the Federal Reserve Board for
dividends exceeding these amounts. The payment of dividends by the Bank may also be affected by factors such as the maintenance
of adequate capital.

Capital Adequacy

The Company is required to comply with the capital adequacy standards established by the Federal Reserve. These capital
adequacy guidelines generally require bank holding companies to maintain minimum total capital equal to 8% of total risk-adjusted
assets and off-balance sheet items (the “Total Risk-Based Capital Ratio”), with at least one-half of that amount consisting of Tier
I, or core capital, and the remaining amount consisting of Tier II, or supplementary capital. Tier I capital for bank holding companies
generally consists of the sum of common shareholders’ equity, qualifying non-cumulative perpetual preferred stock, a limited
amount of qualifying cumulative perpetual preferred stock and minority interests in the equity accounts of consolidated subsidiaries,
less goodwill and other non-qualifying intangible assets. Tier II capital generally consists of hybrid capital instruments, term
subordinated debt and, subject to limitations, general allowances for loan losses. Assets are adjusted under the risk-based guidelines
to take into account different risk characteristics.

In addition, the Federal Reserve also requires bank holding companies to comply with minimum leverage ratio requirements.
The leverage ratio is the ratio of a banking organization’s Tier I capital to its total consolidated quarterly average assets (as defined
for regulatory purposes), net of the allowance for loan losses, goodwill and certain other intangible assets. The minimum leverage
ratio for bank holding companies is 4%. At December 31, 2013, the Company was “well-capitalized” under regulatory capital
adequacy standards, as further discussed on page 91.

In July 2013 the FDIC, the Office of the Comptroller of the Currency and the Board of Governors of the Federal Reserve
System approved a final rule to implement in the United States the Basel III regulatory capital reforms from the Basel Committee
on Banking Supervision and certain changes required by the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-
Frank Act). A key goal of the Basel III agreement is to strengthen the capital resources of banking organizations during normal
and challenging business environments. The Basel III final rule increases minimum requirements for both the quantity and quality
of capital held by banking organizations. The rule includes a new minimum ratio of common equity tier 1 capital to risk-weighted
assets of 4.5% and a common equity tier 1 capital conservation buffer of 2.5% of risk-weighted assets. The final rule also adjusted
the methodology for calculating risk-weighted assets to enhance risk sensitivity. Beginning January 1, 2015, the Company must
be compliant with revised minimum regulatory capital ratios and will begin the transitional period for definitions of regulatory
capital and regulatory capital adjustments and deductions established under the final rule. Compliance with the risk-weighted
asset calculations is also required on January 1, 2015. Management believes that as of December 31, 2013, the Company's capital
levels would remain "well-capitalized" under the new rules.

Significant Legislation Affecting the Company

In July 2010, the Dodd-Frank Act was signed into law. The Dodd-Frank Act is sweeping legislation intended to
overhaul regulation of the financial services industry. Its implementation requires continuous new rulemaking and reporting over
the foreseeable future. Among its many provisions, the Dodd-Frank Act established a new council of “systemic risk” regulators,
empowers the Federal Reserve to supervise the largest, most complex financial companies, allows the government to seize and
liquidate failing financial companies, and gives regulators new powers to oversee the derivatives market.

The Dodd-Frank Act also established the Consumer Financial Protection Bureau (CFPB) and authorized it to supervise certain
consumer financial services companies and large depository institutions and their affiliates for consumer protection purposes.
Subject to the provisions of the Act, the CFPB has responsibility to implement, examine for compliance with, and enforce “Federal
consumer financial law.” As a depository institution, the Company is subject to examinations by the CFPB, which focus on the
Company’s ability to detect, prevent, and correct practices that present a significant risk of violating the law and causing consumer
harm.

In 2011, the Federal Reserve, under the provisions of the Dodd-Frank Act, approved a final debit card interchange rule that
significantly limited the amount of debit card interchange fees charged by banks. The rule capped an issuer’s base fee at 21 cents
per transaction and allowed additional fees to help cover fraud losses. The pricing was a reduction of approximately 45% when
compared to previous market rates. The rule also limited network exclusivity, requiring issuers to ensure that a debit card transaction
can be carried on two unaffiliated networks: one signature-based and one PIN-based. The rules applied to bank issuers with more
than $10 billion in assets and took effect in phases, with the base fee cap effective in October 2011 and the network exclusivity
rule effective in April 2012. On July 31, 2013, a Federal District Court judge ruled that the Federal Reserve inflated debit interchange
fees when implementing the Dodd-Frank provision in 2011. The judge ruled that the Federal Reserve erred in using criteria outside
of the scope Congress intended to determine the fee cap. The judge also ruled that the network options for both signature and PIN
6

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transactions were not set appropriately in accordance with the Dodd-Frank Act. The Federal Reserve appealed this decision on
August 21, and the decision has been stayed during the appeal process. If not overturned on appeal, this ruling could significantly
affect debit fees for the banking industry and for the Company. However, these developments are preliminary and the impact on
the Company is not determinable at this time.

In October 2012, the Federal Reserve, as required by the Dodd-Frank Act, approved new stress testing regulations applicable
to certain financial companies with total consolidated assets of more than $10 billion but less than $50 billion. The rule requires
that these financial companies, including the Company, conduct stress tests on an annual basis. The stress tests will have an as-
of date of September 30, 2013 using scenarios provided by the Federal Reserve in November 2013 (projected nine months out).
The Company is required to submit regulatory reports on its stress test results to the Federal Reserve by March 31, 2014. By June
30, 2015, the Company will be required to make public disclosures of the results of the 2015 stress tests performed under the
severely adverse scenario.

In December 2013, the Volcker Rule of the Dodd-Frank Act was approved by all five of the necessary financial regulatory
agencies, and becomes effective on April 1, 2014. The rule places trading restrictions on financial institutions, and separates
investment banking, private equity and proprietary trading (hedge fund) sections of financial institutions from their consumer
lending arms. Key provisions restrict banks from simultaneously entering into advisory and creditor roles with their clients, such
as with private equity firms. The Volcker Rule also restricts financial institutions from investing in and sponsoring certain types
of investments, which must be divested by July 21, 2015. The Company does not believe it will be significantly affected by the
Volcker Rule provisions.

Available Information

The Company’s principal offices are located at 1000 Walnut, Kansas City, Missouri (telephone number 816-234-2000). The
Company makes available free of charge, through its Web site at www.commercebank.com, reports filed with the Securities and
Exchange Commission as soon as reasonably practicable after the electronic filing. These filings include the annual report on
Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports.

Statistical Disclosure

The information required by Securities Act Guide 3 — “Statistical Disclosure by Bank Holding Companies” is located on the

pages noted below.

Page

I.
II.
III.

IV.
V.
VI.
VII.

Distribution of Assets, Liabilities and Stockholders’ Equity; Interest Rates and Interest Differential . .
20, 50-53
Investment Portfolio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35-36, 73-78
Loan Portfolio
Types of Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maturities and Sensitivities of Loans to Changes in Interest Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of Loan Loss Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Return on Equity and Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Short-Term Borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25
25
30-34
28-30
50, 79-80
16
80

Item 1a. RISK FACTORS

Making or continuing an investment in securities issued by Commerce Bancshares, Inc., including its common stock, involves
certain risks that you should carefully consider. If any of the following risks actually occur, its business, financial condition or
results of operations could be negatively affected, the market price for your securities could decline, and you could lose all or a
part of your investment. Further, to the extent that any of the information contained in this Annual Report on Form 10-K constitutes
forward-looking statements, the risk factors set forth below also are cautionary statements identifying important factors that could
cause the Company’s actual results to differ materially from those expressed in any forward-looking statements made by or on
behalf of Commerce Bancshares, Inc.

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Difficult market conditions may affect the Company’s industry.

The concentration of the Company’s banking business in the United States particularly exposes it to downturns in the U.S.
economy. While economic conditions have improved significantly over the past several years, there remain risks that could
undermine these recent improvements.

In particular, the Company may face the following risks in connection with these market conditions:

•

High unemployment levels and weak economic activity may affect consumer confidence levels and may cause declines
in consumer credit usage, adverse changes in payment patterns, and higher loan delinquencies and default rates. These
could impact the Company’s future loan losses and provision for loan losses, as a significant part of the Company’s
business includes consumer and credit card lending.

Reduced levels of economic activity may also cause declines in financial service transactions, including bank card,
corporate cash management and other fee businesses, as well as the fees earned by the Company on such transactions.

The Company’s ability to assess the creditworthiness of its customers may be impaired if the models and approaches it
uses to select, manage, and underwrite its customers become less predictive of future behaviors, causing higher future
credit losses.

The process used to estimate losses inherent in the Company’s loan portfolio requires difficult, subjective, and complex
judgments, including forecasts of economic conditions and how these economic predictions might impair the ability of
its borrowers to repay their loans. If an instance occurs that renders these predictions no longer capable of accurate
estimation, this may in turn impact the reliability of the process.

Competition in the industry could intensify as a result of the increasing consolidation of financial services companies in
connection with current market conditions, thereby reducing market prices for various products and services which could
in turn reduce Company revenues.

If the level of bank failures rise, the Company may be required to pay high levels of FDIC premiums for extended periods
of time.

The U.S. economy is also affected by foreign economic events. Although the Company does not hold foreign debt, global
conditions affecting interest rates, business export activity, capital expenditures by businesses, and investor confidence
may negatively affect the Company by means of reduced loan demand or reduced transaction volume with the Company.

Significant changes in banking laws and regulations could materially affect the Company’s business.

As a result of the 2008 banking crisis, a significant increase in bank regulation has occurred. A number of new laws and
regulations have been implemented, including those which reduce overdraft fees, credit card revenues, and revenues from student
lending activities. These regulations have resulted in lower revenues and higher operating costs. As discussed in Item 1, the Dodd-
Frank Act passed in July 2010 contains significant complex regulations for all financial institutions. Among its many provisions
are rules which established a new council of “systemic risk” regulators, created a new consumer protection division within the
Federal Reserve, empower the Federal Reserve to supervise the largest, most complex financial companies, allow the government
to seize and liquidate failing financial companies, and give regulators new powers to oversee the derivatives market.

Because the Company has maintained a strong balance sheet and has not offered many of the complex financial products that
were prevalent in the marketplace, there are a number of provisions within the Dodd-Frank Act, including higher capital standards,
improved lending transparency and risk-based FDIC insurance assessments, that management does not expect to negatively affect
the Company’s future financial results. However, the Company has already been significantly affected by enacted regulation on
debit cards, and a number of provisions within the law include the potential for higher costs due to increased regulatory and
compliance burdens, which will result in lower revenues or increasing costs for the Company. In addition to these and other new
regulations which are already in place and are discussed above, the Company will likely face increased regulation of the industry.
Increased regulation, along with possible changes in tax laws and accounting rules, may have a significant impact on the way the
Company conducts business, implements strategic initiatives, engages in tax planning and makes financial disclosures. Compliance
with such regulation may divert resources from other areas of the business and limit the ability to pursue other opportunities.

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The performance of the Company is dependent on the economic conditions of the markets in which the Company operates.

The Company’s success is heavily influenced by the general economic conditions of the specific markets in which it operates.
Unlike larger national or other regional banks that are more geographically diversified, the Company provides financial services
primarily throughout the states of Missouri, Kansas, and central Illinois, and has recently expanded into Oklahoma, Colorado and
other surrounding states. As the Company does not have a significant banking presence in other parts of the country, a prolonged
economic downturn in these markets could have a material adverse effect on the Company’s financial condition and results of
operations.

Significant changes in federal monetary policy could materially affect the Company’s business.

The Federal Reserve System regulates the supply of money and credit in the United States. Its polices determine in large part
the cost of funds for lending and investing by influencing the interest rate earned on loans and paid on borrowings and interest
bearing deposits. Credit conditions are influenced by its open market operations in U.S. government securities, changes in the
member bank discount rate, and bank reserve requirements. Changes in Federal Reserve Board policies are beyond the Company’s
control and difficult to predict, and such changes may result in lower interest margins and a continued lack of demand for credit
products.

The soundness of other financial institutions could adversely affect the Company.

The Company’s ability to engage in routine funding transactions could be adversely affected by the actions and commercial
soundness of other financial institution counterparties. Financial services institutions are interrelated as a result of trading, clearing,
counterparty or other relationships. The Company has exposure to many different industries and counterparties and routinely
executes transactions with counterparties in the financial industry, including brokers and dealers, commercial banks, investment
banks, mutual funds, and other institutional clients. Transactions with these institutions include overnight and term borrowings,
interest rate swap agreements, securities purchased and sold, short-term investments, and other such transactions. As a result of
this exposure, defaults by, or rumors or questions about, one or more financial services institutions or the financial services industry
in general, could lead to market-wide liquidity problems and defaults by other institutions. Many of these transactions expose the
Company to credit risk in the event of default of its counterparty or client, while other transactions expose the Company to liquidity
risks should funding sources quickly disappear. In addition, the Company’s credit risk may be exacerbated when the collateral
held cannot be realized or is liquidated at prices not sufficient to recover the full amount of the exposure due to the Company.
Any such losses could materially and adversely affect results of operations.

The Company’s asset valuation may include methodologies, estimations and assumptions which are subject to differing
interpretations and could result in changes to asset valuations that may materially adversely affect its results of operations
or financial condition.

The Company uses estimates, assumptions, and judgments when certain financial assets and liabilities are measured and reported
at fair value. Assets and liabilities carried at fair value inherently result in a higher degree of financial statement volatility. Fair
values and the information used to record valuation adjustments for certain assets and liabilities are based on quoted market prices
and/or other observable inputs provided by independent third-party sources, when available. When such third-party information
is not available, fair value is estimated primarily by using cash flow and other financial modeling techniques utilizing assumptions
such as credit quality, liquidity, interest rates and other relevant inputs. Changes in underlying factors, assumptions, or estimates
in any of these areas could materially impact the Company’s future financial condition and results of operations.

During periods of market disruption, including periods of significantly rising or high interest rates, rapidly widening credit
spreads or illiquidity, it may be difficult to value certain assets if trading becomes less frequent and/or market data becomes less
observable. There may be certain asset classes in active markets with significant observable data that become illiquid due to the
current financial environment. In such cases, certain asset valuations may require more subjectivity and management judgment.
As such, valuations may include inputs and assumptions that are less observable or require greater estimation. Further, rapidly
changing and unprecedented credit and equity market conditions could materially impact the valuation of assets as reported within
the Company’s consolidated financial statements, and the period-to-period changes in value could vary significantly. Decreases
in value may have a material adverse effect on results of operations or financial condition.

The Company’s investment portfolio values may be adversely impacted by deterioration in the credit quality of underlying
collateral within the various categories of investment securities it owns.

The Company generally invests in securities issued by municipal entities, government-backed agencies or privately issued
securities that are highly rated and evaluated at the time of purchase, however, these securities are subject to changes in market
value due to changing interest rates and implied credit spreads. Over the past several years, budget deficits and other financial

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problems in a number of states and political subdivisions have occurred. While the Company maintains rigorous risk management
practices over bonds issued by municipalities, further credit deterioration in these bonds could occur and result in losses. Certain
mortgage and asset-backed securities represent beneficial interests which are collateralized by residential mortgages, credit cards,
automobiles, mobile homes or other assets. While these investment securities are highly rated at the time of initial investment, the
value of these securities may decline significantly due to actual or expected deterioration in the underlying collateral. Under
accounting rules, when the impairment is due to declining expected cash flows, some portion of the impairment, depending on
the Company’s intent to sell and the likelihood of being required to sell before recovery, must be recognized in current earnings.
This could result in significant non-cash losses.

Future loan losses could increase.

The Company maintains an allowance for loan losses that represents management’s best estimate of probable losses that have
been incurred at the balance sheet date within the existing portfolio of loans. The level of the allowance reflects management’s
continuing evaluation of industry concentrations, specific credit risks, loan loss experience, current loan portfolio quality, present
economic, political and regulatory conditions and unidentified losses inherent in the current loan portfolio. Although the loan
losses have declined significantly in 2013 and 2012, a deterioration of financial market conditions could result in larger loan losses,
which may negatively affect the Company's results of operations and could further increase levels of its allowance. In addition,
the Company’s allowance level is subject to review by regulatory agencies, and that review could result in adjustments to the
allowance. See the section captioned “Allowance for Loan Losses” in Item 7, Management’s Discussion and Analysis of Financial
Condition and Results of Operations, of this report for further discussion related to the Company’s process for determining the
appropriate level of the allowance for possible loan loss.

The Company is subject to both interest rate and liquidity risk.

With oversight from its Asset-Liability Management Committee, the Company devotes substantial resources to monitoring its
liquidity and interest rate risk on a monthly basis. The Company's net interest income is the largest source of overall revenue to
the Company, representing 60% of total revenue. The interest rate environment in which the Company operates fluctuates in
response to general economic conditions and policies of various governmental and regulatory agencies, particularly the Federal
Reserve Board. Changes in monetary policy, including changes in interest rates, will influence loan originations, deposit generation,
demand for investments and revenues and costs for earning assets and liabilities.

Additionally the Company manages its balance sheet in order to maximize its net interest income from its net earning assets
while insuring that there is ample liquidity to meet fluctuating cash flows coming from either funding sources or its earning assets.

Since the financial crisis of 2008, there has been significant growth in deposits from both consumers and businesses, and much
of this growth has been invested in the investment securities portfolio, as loan demand has been relatively weak during much of
this time. For the past several years, the Federal Reserve has maintained interest rates at unprecedented low levels, and as the
securities portfolio has grown, interest margins have been pressured. The securities portfolio, which has averaged 45% of total
earning assets over the past three years, generally carries lower rates than loans, Furthermore the Company attempts to diversify
its securities portfolio while keeping duration short, in order to ensure it is always able to meet liquidity needs for future changes
in loans or deposit balances. Loan demand has recently strengthened, growing 2% on average in 2012 and 10% in 2013. During
2013, growth in loans was mainly funded by maturities of investment securities, and growth in deposits were mostly reinvested
in the securities portfolio. At December 31, 2013, the Company's loan to deposit rate was 57%, a sign of strong liquidity.

While further loan growth is expected to accompany a strengthening economy, it is expected that interest margins will continue
to be pressured if rates remain low. Should the demand for loans increase in the future while deposit balances decline significantly,
the Company's liquidity risk could change, as it is dependent on the Company's ability to manage maturities within its investment
portfolio to fund these changing cash flows.

The Company operates in a highly competitive industry and market area.

The Company operates in the financial services industry, which is facing a rapidly changing environment having numerous
competitors including other banks and insurance companies, securities dealers, brokers, trust and investment companies and
mortgage bankers. Consolidation among financial service providers is likely to occur, and there are many new changes in
technology, product offerings and regulation. As consolidation occurs, larger regional banks may acquire smaller banks in our
market and add to existing competition. These new banks may lower fees in an effort to grow market share, which could result
in a loss of customers and lower fee revenue for the Company. The Company must continue to make investments in its products
and delivery systems to stay competitive with the industry as a whole, or its financial performance may suffer.

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The Company’s reputation and future growth prospects could be impaired if events occur which breach its customers’
privacy.

The Company relies heavily on communications and information systems to conduct its business, and as part of its business,
the Company maintains significant amounts of data about its customers and the products they use. Additionally, customers rely
on online bank products. While the Company has policies and procedures and safeguards designed to prevent or limit the effect
of failure, interruption or security breach of its information systems, there can be no assurances that any such failures, interruptions
or security breaches will not occur; or if they do occur, that they will be adequately addressed. In addition to unauthorized access,
denial-of-service attacks could overwhelm Company Web sites and prevent the Company from adequately serving customers.
Should any of the Company's systems become compromised, the reputation of the Company could be damaged, relationships with
existing customers may be impaired, the compromise could result in lost business, and as a result, the Company could incur
significant expenses trying to remedy the incident. Similarly, because the Company is an issuer of both debit and credit cards, it
is periodically exposed to losses related to security breaches which occur at retailers that are unaffiliated with Company (e.g.,
customer card data being compromised at retail stores). These include, but are not limited to, costs and expenses for card reissuance
as well as losses resulting from fraudulent card transactions.

The Company may not attract and retain skilled employees.

The Company’s success depends, in large part, on its ability to attract and retain key people. Competition for the best people
can be intense, and the Company spends considerable time and resources attracting and hiring qualified people for its various
business lines and support units. The unexpected loss of the services of one or more of the Company’s key personnel could have
a material adverse impact on the Company’s business because of their skills, knowledge of the Company’s market, and years of
industry experience, as well as the difficulty of promptly finding qualified replacement personnel.

Item 1b. UNRESOLVED STAFF COMMENTS

None

Item 2. PROPERTIES

The main offices of the Bank are located in the larger metropolitan areas of its markets in various multi-story office buildings.

The Bank owns its main offices and leases unoccupied premises to the public. The larger offices include:

Building

922 Walnut
Kansas City, MO

1000 Walnut
Kansas City, MO

811 Main
Kansas City, MO

8000 Forsyth
Clayton, MO

1551 N. Waterfront Pkwy
Wichita, KS

Net rentable
square footage

% occupied in
total

% occupied by
bank

256,000

403,000

237,000

178,000

120,000

95%

93%

100

Various installment loan, credit card, trust and safe deposit functions operate out of leased offices in downtown Kansas City,
Missouri. The Company has an additional 197 branch locations in Missouri, Illinois, Kansas, Oklahoma and Colorado which are
owned or leased, and 156 off-site ATM locations.

Item 3. LEGAL PROCEEDINGS

The information required by this item is set forth in Item 8 under Note 20, Commitments, Contingencies and Guarantees on

page 106.

Item 4. MINE SAFETY DISCLOSURES

Not applicable

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Executive Officers of the Registrant

The following are the executive officers of the Company as of February 24, 2014, each of whom is designated annually. There
are no arrangements or understandings between any of the persons so named and any other person pursuant to which such person
was designated an executive officer.

Name and Age

Jeffery D. Aberdeen, 59

Kevin G. Barth, 53

Jeffrey M. Burik, 55

Daniel D. Callahan, 57

Sara E. Foster, 53

David W. Kemper, 63

John W. Kemper, 36

Jonathan M. Kemper, 60

Charles G. Kim, 53

Seth M. Leadbeater, 63

Michael J. Petrie, 57

Robert J. Rauscher, 56

Positions with Registrant
Controller of the Company since December 1995. He is also Controller of the Company's
subsidiary bank, Commerce Bank.

Executive Vice President of the Company since April 2005 and Executive Vice President of
Commerce Bank since October 1998. Senior Vice President of the Company and Officer of
Commerce Bank prior thereto.

Senior Vice President of the Company since February 2013. Executive Vice President of
Commerce Bank since November 2007.

Executive Vice President and Chief Credit Officer of the Company since December 2010 and
Senior Vice President of the Company prior thereto. Executive Vice President of Commerce
Bank since May 2003.

Executive Vice President of the Company since February 2012 and Senior Vice President of
the Company since February 1998.

Chairman of the Board of Directors of the Company since November 1991, Chief Executive
Officer of the Company since June 1986. He was President of the Company from April 1982
until February 2013. He is Chairman of the Board, President and Chief Executive Officer of
Commerce Bank. He is the son of James M. Kemper, Jr. (a former Director and former
Chairman of the Board of the Company), the brother of Jonathan M. Kemper, Vice Chairman
of the Company, and father of John W. Kemper, President and Chief Operating Officer of the
Company.

President and Chief Operating Officer of the Company since February 2013, and Executive
Vice President and Chief Administrative Officer of the Company prior thereto. Senior Vice
President of Commerce Bank since January 2009. Prior to his employment with Commerce
Bank in August 2007, he was employed as an engagement manager with a global management
consulting firm, managing strategy and operations projects primarily focused in the financial
service industry. He is the son of David W. Kemper, Chairman and Chief Executive Officer
of the Company and nephew of Jonathan M. Kemper, Vice Chairman of the Company.

Vice Chairman of the Company since November 1991 and Vice Chairman of Commerce Bank
since December 1997. Prior thereto, he was Chairman of the Board, Chief Executive Officer,
and President of Commerce Bank. He is the son of James M. Kemper, Jr. (a former Director
and former Chairman of the Board of the Company), the brother of David W. Kemper, Chairman
and Chief Executive Officer of the Company, and uncle of John W. Kemper, President and
Chief Operating Officer of the Company.

Chief Financial Officer of the Company since July 2009. Executive Vice President of the
Company since April 1995 and Executive Vice President of Commerce Bank since January
2004. Prior thereto, he was Senior Vice President of Commerce Bank.

Vice Chairman of the Company since January 2004. Prior thereto he was Executive Vice
President of the Company. Vice Chairman of Commerce Bank since September 2004. Prior
thereto he was Executive Vice President of Commerce Bank.

Senior Vice President of the Company since April 1995. Prior thereto, he was Vice President
of the Company.

Senior Vice President of the Company since October 1997. Senior Vice President of Commerce
Bank prior thereto.

V. Raymond Stranghoener, 62

Executive Vice President of the Company since July 2005 and Senior Vice President of the
Company prior thereto.

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PART II

Item 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS

AND ISSUER PURCHASES OF EQUITY SECURITIES

Commerce Bancshares, Inc.
Common Stock Data

The following table sets forth the high and low prices of actual transactions in the Company’s common stock and cash dividends

paid for the periods indicated (restated for the 5% stock dividend distributed in December 2013).

2013

2012

2011

Quarter

High

Low

Cash
Dividends

First

Second

Third

Fourth

First

Second

Third

Fourth

First

Second

Third

Fourth

38.94 $

33.71 $

42.50

45.26

45.77

36.63

40.04

40.80

37.44 $

34.08 $

37.19

38.77

36.86

32.81

34.20

33.04

36.86 $

33.29 $

37.92

38.01

35.07

34.60

28.71

28.56

.214

.209

1.569*

.199

* Includes a special dividend of $1.360 per share

Commerce Bancshares, Inc. common shares are listed on the Nasdaq Global Select Market (NASDAQ) under the symbol

CBSH. The Company had 4,116 shareholders of record as of December 31, 2013.

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Performance Graph

The following graph presents a comparison of Company (CBSH) performance to the indices named below. It assumes $100

invested on December 31, 2008 with dividends invested on a cumulative total shareholder return basis.

Commerce (CBSH)

NASDAQ OMX Global-Bank

NASDAQ Bank

S&P 500

2008

2009

2010

2011

2012

2013

100.00

94.96

98.65

84.30

104.78

108.07

110.90

152.26

109.85

100.68

81.92

90.16

110.37

150.79

105.38

150.84

100.00

126.46

145.50

148.59

172.37

228.19

As a result of a change in the total return data made available to us through our vendor provider, our performance graphs going
forward will be using an index provided by NASDAQ OMX Global Indexes which is comparable to the NASDAQ Bank Stock
Index. Please note, information for the NASDAQ Bank Stock Index is provided only from December 31, 2008 through December
31, 2013, the last day this data was available by our third-party provider.

The following table sets forth information about the Company’s purchases of its $5 par value common stock, its only class of

stock registered pursuant to Section 12 of the Exchange Act, during the fourth quarter of 2013.

Period

October 1—31, 2013

November 1—30, 2013

December 1—31, 2013

Total

Total Number of
Shares Purchased

Average Price
Paid per Share

Total Number of
Shares Purchased
as Part of Publicly
Announced
Program

Maximum
Number that May
Yet Be Purchased
Under the
Program

—

2,606

862

3,468

$—

$45.75

$44.96

$45.55

—

2,606

862

3,468

3,495,733

3,493,127

3,492,265

The Company’s stock purchases shown above were made under authorizations by the Board of Directors. Under the most
recent authorization in July 2013 of 4,000,000 shares, 3,492,265 shares remained available for purchase at December 31, 2013.

Table of Contents

Item 6. SELECTED FINANCIAL DATA

The required information is set forth below in Item 7.

Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND

RESULTS OF OPERATIONS

Forward-Looking Statements

This report may contain “forward-looking statements” that are subject to risks and uncertainties and include information about
possible or assumed future results of operations. Many possible events or factors could affect the future financial results and
performance of Commerce Bancshares, Inc. and its subsidiaries (the "Company"). This could cause results or performance to
differ materially from those expressed in the forward-looking statements. Words such as “expects”, “anticipates”, “believes”,
“estimates”, variations of such words and other similar expressions are intended to identify such forward-looking statements.
These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions which are
difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or forecasted in, or implied
by, such forward-looking statements. Readers should not rely solely on the forward-looking statements and should consider all
uncertainties and risks discussed throughout this report. Forward-looking statements speak only as of the date they are made. The
Company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the
forward-looking statements are made or to reflect the occurrence of unanticipated events. Such possible events or factors include
the risk factors identified in Item 1a Risk Factors and the following: changes in economic conditions in the Company’s market
area; changes in policies by regulatory agencies, governmental legislation and regulation; fluctuations in interest rates; changes
in liquidity requirements; demand for loans in the Company’s market area; changes in accounting and tax principles; estimates
made on income taxes; failure of litigation settlement agreements to become final in accordance with their terms; and competition
with other entities that offer financial services.

Overview

The Company operates as a super-community bank and offers a broad range of financial products to consumer and commercial
customers, delivered with a focus on high-quality, personalized service. It is the largest bank holding company headquartered in
Missouri, with its principal offices in Kansas City and St. Louis, Missouri. Customers are served from approximately 360 locations
in Missouri, Kansas, Illinois, Oklahoma and Colorado and commercial offices throughout the nation's midsection. A variety of
delivery platforms are utilized, including an extensive network of branches and ATM machines, full-featured online banking, and
a central contact center.

The core of the Company’s competitive advantage is its focus on the local markets it services and its concentration on relationship
banking and high touch service. In order to enhance shareholder value, the Company targets core revenue growth. To achieve
this growth, the Company focuses on strategies that will expand new and existing customer relationships, offer opportunities for
controlled expansion in additional markets, utilize improved technology, and enhance customer satisfaction.

Various indicators are used by management in evaluating the Company’s financial condition and operating performance. Among

these indicators are the following:

•

Net income and earnings per share — Net income attributable to Commerce Bancshares, Inc. was $261.0 million, a
decrease of 3.1% compared to the previous year. The return on average assets was 1.19% in 2013, and the return an
average equity was 11.99%. Diluted earnings per share decreased 1.4% in 2013 compared to 2012.

Total revenue — Total revenue is comprised of net interest income and non-interest income. Total revenue in 2013
decreased slightly from 2012, as non-interest income grew $18.8 million and net interest income fell $20.5 million. Non-
interest income saw increases in bank card transaction fees, trust fees, and brokerage fees, partly offset by a decline in
capital market fees. Although average loan growth of nearly 10% was achieved, the low interest rate environment
pressured net interest income and the net interest margin declined to 3.11% in 2013, a 30 basis point decline from 2012.

Expense control — Total non-interest expense increased 1.8% this year compared to 2012. Salaries and employee benefits,
the largest expense component, increased by $6.0 million, or 1.7%, due to higher salaries, which were partly offset by
lower incentive compensation and medical costs. Data processing and software expense increased $4.4 million, or 6.0%,
driven by growth in bank card processing costs.

Asset quality — Net loan charge-offs in 2013 decreased $7.9 million from those recorded in 2012 and averaged .30% of
loans compared to .42% in the previous year. Total non-performing assets, which include non-accrual loans and foreclosed

Table of Contents

real estate, amounted to $55.4 million at December 31, 2013, a decrease of $9.4 million from balances at the previous
year end, and represented .51% of loans outstanding.

•

Shareholder return — Total shareholder return, including the change in stock price and dividend reinvestment, was 37.3%
over the past year, largely due to strong performance in the national stock markets during 2013. Shareholder return over
the past 10 years was 6.8%.

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related
notes. The historical trends reflected in the financial information presented below are not necessarily reflective of anticipated
future results.

Key Ratios

(Based on average balances)
Return on total assets
Return on total equity
Equity to total assets
Loans to deposits (1)
Non-interest bearing deposits to total deposits
Net yield on interest earning assets (tax equivalent basis)
(Based on end of period data)
Non-interest income to revenue (2)
Efficiency ratio (3)
Tier I risk-based capital ratio
Total risk-based capital ratio
Tier I leverage ratio
Tangible common equity to assets ratio (4)
Cash dividend payout ratio

(1) Includes loans held for sale.

(2) Revenue includes net interest income and non-interest income.

2013

2012

2011

2010

2009

1.19%
11.99
9.95
57.12
33.01
3.11

40.32
60.49
14.06
15.28
9.43
9.00
31.51

1.30%
12.00
10.84
55.80
32.82
3.41

38.44
59.26
13.60
14.93
9.14
9.25
79.48

1.32%
12.15
10.87
59.15
30.26
3.65

37.82
59.10
14.71
16.04
9.55
9.91
31.06

1.22%

11.15
10.91
70.02
28.65
3.89

38.54
59.71
14.38
15.75
10.17
10.27
35.52

.96%
9.76
9.83
79.79
26.48
3.93

38.41
59.88
13.04
14.39
9.58
9.71
44.15

(3) The efficiency ratio is calculated as non-interest expense (excluding intangibles amortization) as a percent of revenue.
(4) The tangible common equity to assets ratio is a measurement which management believes is a useful indicator of capital adequacy and utilization. It provides
a meaningful basis for period to period and company to company comparisons, and also assists regulators, investors and analysts in analyzing the financial
position of the Company. Tangible common equity is a non-GAAP measure and represents common equity less goodwill, core deposit premium and non-controlling
interest in subsidiaries. Tangible assets, also a non-GAAP measure, represents total assets less goodwill and core deposit premium.

The following table is a reconciliation of the GAAP financial measures of total equity and total assets to the non-GAAP
measures of total tangible common equity and total tangible assets.

(Dollars in thousands)
Total equity
Less non-controlling interest
Less goodwill
Less core deposit premium
Total tangible common equity (a)
Total assets
Less goodwill
Less core deposit premium
Total tangible assets (b)
Tangible common equity to assets ratio (a)/(b)

2013
$ 2,214,397
3,755
138,921
8,489
$ 2,063,232
$ 23,072,036
138,921
8,489
$ 22,924,626

2012

2011

2010

2009

2,171,574
4,447
125,585
4,828
$
2,036,714
$ 22,159,589
125,585
4,828
$ 22,029,176

2,170,361
4,314
125,585
6,970
$
2,033,492
$ 20,649,367
125,585
6,970
$ 20,516,812

2,023,464
1,477
125,585
9,612
$
1,886,790
$ 18,502,339
125,585
9,612
$ 18,367,142

1,885,905
1,677
125,585
12,754
$
1,745,889
$ 18,120,189
125,585
12,754
$ 17,981,850

9.00%

9.25%

9.91%

10.27%

9.71%

Table of Contents

Selected Financial Data

(In thousands, except per share data)
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains (losses), net
Non-interest expense

2013

2012

2011

2010

2009

619,372 $
20,353
418,386
(4,425)
629,633

639,906 $
27,287
399,630
4,828
618,469

646,070 $
51,515
392,917
10,812
617,249

645,932 $
100,000
405,111
(1,785)
631,134

635,502
160,697
396,259
(7,195)
621,737

Net income attributable to Commerce Bancshares, Inc.
Net income per common share-basic*
Net income per common share-diluted*
Cash dividends
Cash dividends per share*
Market price per share*
Book value per share*
Common shares outstanding*
Total assets
Loans, including held for sale
Investment securities
Deposits
Long-term debt
Equity
Non-performing assets

260,961
2.73
2.72
82,104
.857
44.91
23.10
95,881
23,072,036
10,956,836
9,042,997
19,047,348
455,310
2,214,397
55,439

269,329
2.77
2.76
211,608
2.195
33.39
22.62
95,985
22,159,589
9,840,211
9,669,735
18,348,653
503,710
2,171,574
64,863

256,343
2.57
2.56
79,140
.795
34.58
22.13
98,070
20,649,367
9,208,554
9,358,387
16,799,883
511,817
2,170,361
93,803

221,710
2.19
2.18
78,231
.773
34.32
20.18
100,278
18,502,339
9,474,733
7,409,534
15,085,021
512,273
2,023,464
97,320

169,075
1.71
1.70
74,720
.752
31.86
18.69
100,897
18,120,189
10,490,327
6,473,388
14,210,451
1,236,062
1,885,905
116,670

* Restated for the 5% stock dividend distributed in December 2013.

Results of Operations

(Dollars in thousands)
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains (losses), net
Non-interest expense
Income taxes

Non-controlling interest expense
Net income attributable to Commerce
Bancshares, Inc.

$ Change

% Change

'13-'12

'12-'11

'13-'12

'12-'11

2013
619,372 $
(20,353)
418,386
(4,425)
(629,633)
(122,230)

2012
639,906 $
(27,287)
399,630
4,828
(618,469)
(127,169)

2011
646,070 $
(51,515)
392,917
10,812
(617,249)
(121,412)

(20,534) $
(6,934)
18,756
(9,253)
11,164
(4,939)

(156)

(2,110)

(3,280)

(1,954)

(6,164)
(24,228)
6,713
(5,984)
1,220
5,757

(1,170)

(3.2)%
(25.4)
4.7
N.M.
1.8
(3.9)

(92.6)

(1.0)%
(47.0)
1.7
(55.3)
.2
4.7

(35.7)

260,961 $

269,329 $

256,343 $

(8,368) $

12,986

(3.1)%

5.1 %

Net income attributable to Commerce Bancshares, Inc. for 2013 was $261.0 million, a decrease of $8.4 million, or 3.1%,
compared to $269.3 million in 2012. Diluted income per share was $2.72 in 2013 compared to $2.76 in 2012. The decrease in
net income resulted from a $20.5 million decrease in net interest income, as well as an increase of $11.2 million in non-interest
expense and a decrease of $9.3 million in net securities gains. These decreases in net income were partly offset by an increase in
non-interest income of $18.8 million and a decline of $6.9 million in the provision for loan losses. The return on average assets
was 1.19% in 2013 compared to 1.30% in 2012, and the return on average equity was 11.99% compared to 12.00% in 2012. At
December 31, 2013, the ratio of tangible common equity to assets was 9.00% compared to 9.25% at year end 2012.

During 2013, net interest income decreased $20.5 million, or 3.2%, compared to 2012. This decrease continued the trend noted
in the previous year of lower rates earned on investment securities and loans, partly offset by higher loan balances and lower rates
paid on deposits. The provision for loan losses decreased $6.9 million from the previous year, totaling $20.4 million in 2013, and
was $11.0 million lower than net loan charge-offs in 2013. Net charge-offs declined by $7.9 million in 2013 compared to 2012,
mainly in construction, business real estate, consumer, and revolving home equity loans.

Non-interest income for 2013 was $418.4 million, an increase of $18.8 million, or 4.7%, compared to $399.6 million in 2012.
This increase resulted mainly from increases of $7.9 million in trust fees and $12.4 million in bank card fees. Bank card fees
included a $9.9 million increase in corporate card fees, a product line upon which the Company has placed significant focus during
17

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the past few years and which continues to show strong growth. Capital market fees declined $6.9 million due to weak demand
from correspondent and commercial customers.

During 2013, investment securities net losses of $4.4 million were incurred, compared to net gains of $4.8 million during 2012.
Gains and losses in both years resulted from activity in the private equity investment portfolio, and include fair value adjustments
and gains/losses realized upon sale or disposition.

Non-interest expense for 2013 was $629.6 million, an increase of $11.2 million over $618.5 million in 2012. The increase in
non-interest expense included a $6.0 million increase in salaries and benefits expense, as well as a $4.4 million increase in data
processing and software expense. Occupancy, supplies and communications, marketing and deposit insurance expense increased
on a combined basis by only $94 thousand. Partly offsetting these increases in non-interest expense during 2013 was a $1.7 million
decrease in equipment expense. Income tax expense was $122.2 million in 2013 compared to $127.2 million in 2012, resulting
in an effective tax rate of 31.9% in 2013 and 32.1% in 2012.

Net income attributable to Commerce Bancshares, Inc. for 2012 was $269.3 million, an increase of $13.0 million, or 5.1%,
compared to $256.3 million in 2011. Diluted income per share was $2.76 in 2012 compared to $2.56 in 2011. The increase in net
income largely resulted from a $24.2 million decrease in the provision for loan losses coupled with an increase of $6.7 million in
non-interest income. These increases to net income were partly offset by a decline of $6.2 million in net interest income, $6.0
million in lower net securities gains, and a $5.8 million increase in income tax expense. The return on average assets was 1.30%
in 2012 compared to 1.32% in 2011, and the return on average equity was 12.00% compared to 12.15% in 2011. At December
31, 2012, the ratio of tangible common equity to assets was 9.25% compared to 9.91% at year end 2011.

During 2012, net interest income decreased $6.2 million to $639.9 million, as compared to $646.1 million in 2011. This decline
was due to lower rates earned on investment securities and loans, partly offset by higher balances in these assets and lower rates
paid on deposits. The provision for loan losses totaled $27.3 million in 2012, a decrease of $24.2 million from the prior year. Net
loan charge-offs declined by $25.2 million in 2012 compared to 2011, mainly in business, construction, consumer, and consumer
credit card loans.

Non-interest income for 2012 was $399.6 million, an increase of $6.7 million, or 1.7%, compared to 2011. This increase
resulted mainly from higher trust fees and capital market fees, and a $13.0 million increase in corporate card revenue. Debit card
interchange income, which was limited by rules adopted under the Dodd-Frank Act effective in the fourth quarter of 2011, declined
$19.3 million. Deposit fees decreased $3.2 million, as declines in overdraft and return items fees were partly offset by increases
in other types of deposit fees. Loan fees and sales declined $1.5 million, as sales of home mortgages in the secondary market
were discontinued in late 2011.

Non-interest expense for 2012 was $618.5 million, an increase of $1.2 million over 2011. This slight increase included a $15.6
million increase in salaries and benefits expense, as well as a $5.7 million increase in data processing and software expense. During
2012, non-interest expense included a $5.2 million charge related to Visa interchange litigation, which is discussed further in Note
20 to the consolidated financial statements. Offsetting these increases in non-interest expense during 2012 was $18.3 million
expensed during 2011 related to debit card overdraft litigation, also discussed further in Note 20. Income tax expense was $127.2
million in 2012 compared to $121.4 million in 2011, resulting in an effective tax rate of 32.1% in both years.

In September 2013, the Company acquired Summit Bancshares, Inc., an Oklahoma-based franchise with $261.6 million in
assets and branch locations in Tulsa and Oklahoma City. The acquisition is further discussed in Note 2 to the consolidated financial
statements.

The Company distributed a 5% stock dividend for the twentieth consecutive year on December 16, 2013. All per share and

average share data in this report has been restated to reflect the 2013 stock dividend.

Critical Accounting Policies

The Company's consolidated financial statements are prepared based on the application of certain accounting policies, the most
significant of which are described in Note 1 to the consolidated financial statements. Certain of these policies require numerous
estimates and strategic or economic assumptions that may prove inaccurate or be subject to variations which may significantly
affect the Company's reported results and financial position for the current period or future periods. The use of estimates,
assumptions, and judgments are necessary when financial assets and liabilities are required to be recorded at, or adjusted to reflect,
fair value. Current economic conditions may require the use of additional estimates, and some estimates may be subject to a
greater degree of uncertainty due to the current instability of the economy. The Company has identified several policies as being
critical because they require management to make particularly difficult, subjective and/or complex judgments about matters that

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are inherently uncertain and because of the likelihood that materially different amounts would be reported under different conditions
or using different assumptions. These policies relate to the allowance for loan losses, the valuation of certain investment securities,
and accounting for income taxes.

Allowance for Loan Losses

The Company performs periodic and systematic detailed reviews of its loan portfolio to assess overall collectability. The level
of the allowance for loan losses reflects the Company's estimate of the losses inherent in the loan portfolio at any point in time.
While these estimates are based on substantive methods for determining allowance requirements, actual outcomes may differ
significantly from estimated results, especially when determining allowances for business, construction and business real estate
loans. These loans are normally larger and more complex, and their collection rates are harder to predict. Personal banking loans,
including personal real estate, credit card and consumer loans, are individually smaller and perform in a more homogenous manner,
making loss estimates more predictable. Further discussion of the methodology used in establishing the allowance is provided in
the Allowance for Loan Losses section of Item 7 and in Note 1 to the consolidated financial statements.

Valuation of Investment Securities

The Company carries its investment securities at fair value and employs valuation techniques which utilize observable inputs
when those inputs are available. These observable inputs reflect assumptions market participants would use in pricing the security
and are developed based on market data obtained from sources independent of the Company. When such information is not
available, the Company employs valuation techniques which utilize unobservable inputs, or those which reflect the Company’s
own assumptions about market participants, based on the best information available in the circumstances. These valuation methods
typically involve cash flow and other financial modeling techniques. Changes in underlying factors, assumptions, estimates, or
other inputs to the valuation techniques could have a material impact on the Company's future financial condition and results of
operations. Assets and liabilities carried at fair value inherently result in more financial statement volatility. Under the fair value
measurement hierarchy, fair value measurements are classified as Level 1 (quoted prices), Level 2 (based on observable inputs)
or Level 3 (based on unobservable, internally-derived inputs), as discussed in more detail in Note 16 on Fair Value Measurements.
Most of the available for sale investment portfolio is priced utilizing industry-standard models that consider various assumptions
observable in the marketplace or which can be derived from observable data. Such securities totaled approximately $8.3 billion,
or 92.6% of the available for sale portfolio at December 31, 2013, and were classified as Level 2 measurements. The Company
also holds $127.7 million in auction rate securities. These were classified as Level 3 measurements, as no liquid market currently
exists for these securities, and fair values were derived from internally generated cash flow valuation models which used
unobservable inputs significant to the overall measurement.

Changes in the fair value of available for sale securities, excluding credit losses relating to other-than-temporary impairment,
are reported in other comprehensive income. The Company periodically evaluates the available for sale portfolio for other-than-
temporary impairment. Evaluation for other-than-temporary impairment is based on the Company’s intent to sell the security and
whether it is likely that it will be required to sell the security before the anticipated recovery of its amortized cost basis. If either
of these conditions is met, the entire loss (the amount by which the amortized cost exceeds the fair value) must be recognized in
current earnings. If neither condition is met, but the Company does not expect to recover the amortized cost basis, the Company
must determine whether a credit loss has occurred. This credit loss is the amount by which the amortized cost basis exceeds the
present value of cash flows expected to be collected from the security. The credit loss, if any, must be recognized in current
earnings, while the remainder of the loss, related to all other factors, is recognized in other comprehensive income.

The estimation of whether a credit loss exists and the period over which the security is expected to recover requires significant
judgment. The Company must consider available information about the collectability of the security, including information about
past events, current conditions, and reasonable forecasts, which includes payment structure, prepayment speeds, expected defaults,
and collateral values. Changes in these factors could result in additional impairment, recorded in current earnings, in future periods.

At December 31, 2013, certain non-agency guaranteed mortgage-backed securities with a fair value of $70.4 million were
identified as other-than-temporarily impaired. The cumulative credit-related impairment loss initially recorded on these securities
amounted to $12.8 million, which was recorded in the consolidated statements of income.

The Company, through its direct holdings and its private equity subsidiaries, has numerous private equity investments,
categorized as non-marketable securities in the accompanying consolidated balance sheets. These investments are reported at fair
value and totaled $60.7 million at December 31, 2013. Changes in fair value are reflected in current earnings and reported in
investment securities gains (losses), net, in the consolidated statements of income. Because there is no observable market data
for these securities, fair values are internally developed using available information and management’s judgment, and the securities
are classified as Level 3 measurements. Although management believes its estimates of fair value reasonably reflect the fair value
of these securities, key assumptions regarding the projected financial performance of these companies, the evaluation of the investee
19

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company’s management team, and other economic and market factors may affect the amounts that will ultimately be realized from
these investments.

Accounting for Income Taxes

Accrued income taxes represent the net amount of current income taxes which are expected to be paid attributable to operations
as of the balance sheet date. Deferred income taxes represent the expected future tax consequences of events that have been
recognized in the financial statements or income tax returns. Current and deferred income taxes are reported as either a component
of other assets or other liabilities in the consolidated balance sheets, depending on whether the balances are assets or liabilities.
Judgment is required in applying generally accepted accounting principles in accounting for income taxes. The Company regularly
monitors taxing authorities for changes in laws and regulations and their interpretations by the judicial systems. The aforementioned
changes, as well as any changes that may result from the resolution of income tax examinations by federal and state taxing
authorities, may impact the estimate of accrued income taxes and could materially impact the Company’s financial position and
results of operations.

Net Interest Income

Net interest income, the largest source of revenue, results from the Company’s lending, investing, borrowing, and deposit
gathering activities. It is affected by both changes in the level of interest rates and changes in the amounts and mix of interest
earning assets and interest bearing liabilities. The following table summarizes the changes in net interest income on a fully taxable
equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related to volumes
and rates. Changes not solely due to volume or rate changes are allocated to rate.

(In thousands)

Interest income, fully taxable equivalent basis

Loans

Loans held for sale

Investment securities:

2013

Change due to

Average
Volume

Average
Rate

Total

2012

Change due to

Average
Volume

Average
Rate

Total

42,759 $

(49,138) $

(6,379) $

7,898 $

(24,813) $

(16,915)

(194)

(185)

(882)

128

(754)

(3,485)

(1,231)

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage-backed securities

Asset-backed securities

Other securities

Short-term federal funds sold and securities purchased
under agreements to resell
Long-term securities purchased under agreements to
resell
Interest earning deposits with banks

2,538

3,556

9,459

(18,553)

1,484

1,671

6,062

(6,023)

(551)

(4,993)

(1,451)

(5,949)

(3,099)

(17)

(4,117)

(3)

3,005

4,466

(20,004)

(4,465)

(1,428)

1,945

(3,777)

(1,351)

(6,877)

(16,426)

(4,600)

3,016

(5,008)

(128)

2,068

(6,878)

1,417

2,461

1,223

8,945

9,548

6,017

(555)

(3)

2,165

(147)

3,554

(1)

5,719

(148)

Total interest income

Interest expense

Interest bearing deposits:

Savings

Interest checking and money market

Time open and C.D.’s of less than $100,000

Time open and C.D.’s of $100,000 and over
Federal funds purchased and securities sold under
agreements to repurchase
Other borrowings

Total interest expense

48,874

(75,332)

(26,458)

33,011

(51,150)

(18,139)

1,245

(557)

571

144

(160)

1,315

(108)

(5,536)

(1,359)

(1,362)

(143)

(8,465)

(36)

(4,291)

(1,916)

(791)

(117)

(7,150)

2,273

(1,445)

(766)

219

366

(128)

(9,397)

(1,989)

(1,332)

(1,152)

(206)

(50)

(7,124)

(3,434)

(2,098)

(933)

(199)

(14,204)

(13,838)

Net interest income, fully taxable equivalent basis

47,559 $

(66,867) $

(19,308) $

32,645 $

(36,946) $

(4,301)

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Net interest income totaled $619.4 million in 2013 compared to $639.9 million in 2012. On a tax equivalent basis, net interest
income totaled $645.9 million in 2013 and decreased $19.3 million from the previous year. This decrease was mainly the result
of lower yields on loans and investment securities, partially offset by higher loan balances and lower rates paid on deposits. The
net yield on earning assets (tax equivalent) was 3.11% in 2013 compared with 3.41% in the previous year.

During 2013, tax equivalent interest income on loans declined $6.4 million from 2012 due to a 50 basis point decrease in
average rates earned, offset by a $932.3 million, or 9.9%, increase in average loan balances. The average tax equivalent rate earned
on the loan portfolio was 4.32% in 2013 compared to 4.82% in 2012. The lower rates depressed interest income by $49.1 million;
however, the higher average balances contributed interest income of $42.8 million, which together resulted in a $6.4 million net
decrease in interest income. The largest decline occurred in business real estate loan interest, which decreased $6.1 million as a
result of a decline in rates of 39 basis points, partly offset by a $57.8 million, or 2.6% increase in average balances. Interest on
revolving home equity loans decreased $1.8 million due to a $21.8 million decline in average balances coupled with a 21 basis
point decrease in average rates. Higher levels of interest were earned on business, personal real estate and consumer loans, which
increased $834 thousand, $711 thousand, and $897 thousand, respectively. These increases were due to higher average balances,
which increased 13.6% in business, 12.7% in personal real estate and 21.7% in consumer loans, partly offset by lower average
rates earned. Average consumer loan balances increased $256.7 million, which was mainly the result of increases of $196.2 million
in auto loans and $88.7 million in fixed rate home equity loans. These increases were partially offset by an $82.9 million decrease
in marine and recreational vehicle (RV) loans as that portfolio continues to pay down. Interest earned on consumer credit card
loans decreased by $809 thousand due to a 44 basis point decrease in the average rate earned, partly offset by the impact of a $21.8
million increase in average balances.

Tax equivalent interest income on investment securities decreased by $21.9 million in 2013 due to a 25 basis point decrease
in average rates earned on these investments, while total average balances increased only slightly. The average rate earned on the
total investment securities portfolio declined from 2.55% in 2012 to 2.30% in 2013. Interest income on mortgage-backed securities
decreased $20.0 million in 2013 mainly due to a $665.0 million, or 17.3%, decline in average balances. Other declines occurred
in interest on asset-backed securities (down $4.5 million) and U.S. government and federal agency obligations (down $3.5 million)
due to rate declines, partly offset by higher average balances. The rate decline in U.S. government obligations was largely due to
a decrease in interest of $3.2 million on inflation-protected securities. Interest income on state and municipal obligations and
government-sponsored enterprise obligations increased $4.5 million and $3.0 million, respectively, due to higher average invested
balances, partly offset by declines in rates earned. State and municipal average balances rose $240.9 million, or 17.5%, offset by
a rate decline of 31 basis points. Government-sponsored enterprise obligations rose $193.3 million, or 63.0%, offset by a rate
decline of 11 basis points. Interest on long-term resell agreements increased $1.9 million in 2013 compared to the prior year due
to a $282.0 million increase in the average balances of these instruments, partly offset by a decrease in the average rate earned
from 2.15% in the previous year to 1.80% in 2013.

During 2013, interest expense on deposits decreased $7.0 million compared to 2012. This was the result of lower overall rates
paid on total deposits, which declined 8 basis points in 2013 to .22%. Average rates paid on money market accounts declined 7
basis points, and rates paid on certificates of deposit declined 15 basis points. The resulting declines in interest expense were
partly offset by the impact of higher average balances of money market accounts, which increased $579.1 million, or 7.1% over
2012. Interest expense on borrowings declined slightly, as the average rate paid fell 3 basis points. The average rate paid on total
interest bearing liabilities decreased to .23% compared to .30% in 2012.

During 2012, tax equivalent interest income on loans declined $16.9 million compared to 2011 due to a 27 basis point decrease
in average rates earned, partly offset by a $156.7 million increase in average balances. The average tax equivalent rate earned on
the loan portfolio was 4.82% compared to 5.09% in the previous year. Interest earned on business loans decreased $2.6 million
as a result of a decline in rates of 15 basis points and was partially offset by a 1.8% increase in average balances. Interest on
construction loans decreased $3.7 million due to a $63.5 million decline in average balances coupled with a 23 basis point decrease
in average rates. Business real estate average loan balances increased $76.2 million, or 3.6%, while average rates earned decreased
by 32 basis points, which together resulted in a net $3.3 million decrease in interest income. Interest income on personal real
estate loans and consumer loans declined $3.4 million and $3.7 million, respectively, due to lower rates partially offset by higher
average loan balances. Average consumer loan balances increased $61.8 million, due to increases in auto loans and fixed rate
home equity loans, but partly offset by declines in marine and RV loans. Consumer credit card loan interest increased $1.2 million
due to a 41 basis point increase in the average rate earned, partly offset by a decline in the average balance outstanding of $16.0
million.

Tax equivalent interest income on investment securities decreased by $6.1 million in 2012 due to a 38 basis point decrease in
average rates earned, partially offset by a $992.7 million, or 12.3%, increase in average balances outstanding. The average rate
earned on the total investment securities portfolio declined from 2.93% in 2011 to 2.55% in 2012. Interest income on mortgage-
backed securities decreased $6.9 million in 2012 due to a 43 basis point decrease in rates earned on these securities, offset by an

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increase of 8.3%, or $296.5 million, in average balances. Interest on asset-backed securities increased slightly due to an increase
in average balances of $481.3 million partially offset by a decline in rates of 16 basis points. Interest on municipal securities
increased $2.1 million due to higher average balances, which increased $202.1 million in 2012, partially offset by the impact of
a 50 basis point decrease in average rates earned. Interest on U.S. government and federal agency securities decreased by $5.0
million in 2012, which was mostly due to a decrease in interest on inflation-protected securities. Interest on long-term resell
agreements increased $5.7 million in 2012 over the prior year due to a $123.7 million increase in average balances, coupled with
an increase of 40 basis points in the average rate earned.

During 2012, interest expense on deposits decreased $12.7 million compared to 2011. This was the result of lower rates on
all deposit products coupled with a $402.2 million decline in average certificate of deposit balances, but partly offset by the effects
of higher average balances of money market and interest checking accounts, which grew by $727.7 million. Average rates paid
on deposit balances declined 13 basis points in 2012 to .30%. Interest expense on borrowings declined $1.1 million, mainly the
result of average rates declining by 14 basis points to .33%, but partly offset by an increase of $151.0 million, or 14.6% in the
average balances of federal funds purchased and securities sold under agreements to repurchase. The average rate paid on total
interest bearing liabilities decreased to .30% compared to .43% in 2011.

Provision for Loan Losses

The provision for loan losses totaled $20.4 million in 2013, which represented a decrease of $6.9 million from the 2012 provision
of $27.3 million. Net loan charge-offs for the year totaled $31.4 million compared with $39.3 million in 2012, or a decrease of
$7.9 million. The decrease in net loan charge-offs from the previous year was mainly the result of lower construction and business
real estate losses, which declined $4.4 million and $4.2 million, respectively, partly offset by higher business loan losses, which
increased $1.6 million. The allowance for loan losses totaled $161.5 million at December 31, 2013, a decrease of $11.0 million
compared to the prior year, and represented 1.47% of outstanding loans. The provision for loan losses is recorded to bring the
allowance for loan losses to a level deemed adequate by management based on the factors mentioned in the following “Allowance
for Loan Losses” section of this discussion.

Non-Interest Income

(Dollars in thousands)
Bank card transaction fees
Trust fees
Deposit account charges and other fees
Capital market fees
Consumer brokerage services
Loan fees and sales
Other
Total non-interest income
Non-interest income as a % of total revenue*
Total revenue per full-time equivalent employee
* Total revenue is calculated as net interest income plus non-interest income.

2013
166,627
102,529
79,017
14,133
11,006
5,865
39,209
418,386

40.3%
219.5

2012
154,197
94,679
79,485
21,066
10,162
6,037
34,004
399,630

38.4%
220.8

2011
157,077
88,313
82,651
19,846
10,018
7,580
27,432
392,917

37.8%
219.0

% Change

'13-'12

'12-'11

8.1%
8.3
(.6)
(32.9)
8.3
(2.8)
15.3
4.7%

(1.8)%
7.2
(3.8)
6.1
1.4
(20.4)
24.0
1.7 %

Non-interest income totaled $418.4 million, an increase of $18.8 million, or 4.7%, compared to $399.6 million in 2012. Bank
card fees increased $12.4 million, or 8.1%, over last year, as a result of continued growth in corporate card fees of $9.9 million,
or 13.9%. In addition, higher transaction volumes resulted in growth of 3.3% in merchant fees, while credit card fees also increased
by 3.8%. Corporate card, merchant card and credit card fees for 2013 totaled $80.6 million, $27.1 million and $23.4 million,
respectively. Trust fee income increased $7.9 million, or 8.3%, resulting mainly from growth in personal and institutional trust
fees. The market value of total customer trust assets (on which fees are charged) totaled $35.2 billion at year end 2013 and grew
16.4% over year end 2012. Deposit account fees decreased $468 thousand, or .6%, primarily due to a decline in overdraft and
return item fees of $3.4 million. This decline was mainly the result of a new posting routine on debit card transactions which took
effect in February 2013. Partly offsetting this effect was an increase in various other deposit fees and cash management fees of
$3.0 million. Overdraft fees comprised 39.2% of total deposit account fees in 2013, down from 43.3% in 2012, while corporate
cash management fees comprised 42.0% of total deposit account fees in 2013, compared to 40.3% in 2012. Capital market fees
decreased $6.9 million, or 32.9%, compared to last year as customer demand for fixed income securities was weak this year.
Consumer brokerage services revenue increased $844 thousand, or 8.3%, due to growth in advisory fees, while loan fees and sales
revenue decreased $172 thousand, or 2.8%, due to a decline in loan commitment fees. Other non-interest income increased by
$5.2 million, or 15.3%, as a result of a $3.0 million fair value loss recorded last year on an office building which was held for sale

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and net gains of $1.4 million recorded this year in sales of five retail branch facilities no longer in use. In addition, higher swap
and foreign exchange fees were recorded in 2013.

During 2012, non-interest income increased $6.7 million, or 1.7%, over 2011 to $399.6 million. Bank card fees declined $2.9
million, or 1.8%, from 2011, due to a decline in debit card interchange fees of $19.3 million, or 35.7% (mainly the effect of new
pricing regulations effective in the fourth quarter of 2011), which was partly offset by growth in corporate card fees of $13.0
million, or 22.4%. Corporate card and debit card fees for 2012 totaled $70.8 million and $34.6 million, respectively. Merchant
fees grew by 8.9% due to higher transaction volumes and totaled $26.2 million for the year, while credit card fees grew 5.9% and
totaled $22.6 million. Trust fee income increased $6.4 million, or 7.2%. The market value of total customer trust assets totaled
$30.2 billion at year end 2012 and grew 10.7% over year end 2011. Deposit account fees decreased $3.2 million, or 3.8%, due
to lower overdraft and return item fees of $6.5 million, while other deposit fees increased $3.4 million. Overdraft fees comprised
43.3% of total deposit account fees in 2012, down from 49.5% in 2011. Corporate cash management fees comprised 40.3% of
total deposit account fees in 2012 and were flat compared to 2011. Capital market fees increased $1.2 million, or 6.1%. Consumer
brokerage services revenue increased $144 thousand, or 1.4%, due to growth in advisory fees, mostly offset by lower life insurance
revenue. Loan fees and sales revenue was down $1.5 million, or 20.4%, due to a decline in mortgage banking revenue (mainly
because late in 2011 the Company adopted a policy of retaining all first mortgage loan originations). Other non-interest income
increased by $6.6 million, or 24.0%, mainly due to higher tax credit sales income, leasing revenue and net gains related to banking
properties in 2012.

Investment Securities Gains (Losses), Net

(In thousands)

Available for sale:

Common stock

Municipal bonds

Agency mortgage-backed bonds

OTTI losses on non-agency mortgage-backed bonds

Non-marketable:

Private equity investments

Total investment securities gains (losses), net

2013

2012

2011

1,375 $
126
—

(1,284)

(4,642)

(4,425) $

— $

342

—

177

—

(1,490)

(2,537)

5,960

4,828 $

13,172

10,812

Net gains and losses on investment securities during 2013, 2012 and 2011 are shown in the table above. Included in these
amounts are gains and losses arising from sales of bonds from the Company’s available for sale portfolio, including credit-related
losses on debt securities identified as other-than-temporarily impaired. Also shown are gains and losses relating to non-marketable
private equity investments, which are primarily held by the Parent’s majority-owned private equity subsidiaries. These include
fair value adjustments, in addition to gains and losses realized upon disposition. Portions of the fair value adjustments attributable
to minority interests are reported as non-controlling interest in the consolidated statements of income, and resulted in income of
$1.1 million in 2013 and expense of $1.3 million and $2.6 million in 2012 and 2011, respectively.

Net securities losses of $4.4 million were recorded in 2013, which included $4.6 million in losses resulting mainly from fair
value adjustments on private equity investments, partly offset by a gain of $1.4 million relating to the donation of appreciated
stock by the Company. Also included in net losses were credit-related impairment losses of $1.3 million on certain non-agency
guaranteed mortgage-backed securities which have been identified as other-than-temporarily impaired. The cumulative credit-
related impairment on these bonds totaled $12.8 million. These identified securities had a total fair value of $70.4 million at
December 31, 2013, compared to $101.7 million at December 31, 2012.

Net securities gains of $4.8 million were recorded in 2012, compared to net gains of $10.8 million in 2011. In both years,
these gains and losses were comprised mainly of fair value adjustments in the private equity investment portfolio, coupled with
losses in the available for sale portfolio relating to other-than-temporary impairment (OTTI).

Table of Contents

Non-Interest Expense

(Dollars in thousands)

Salaries

Employee benefits

Net occupancy

Equipment

Supplies and communication

Data processing and software

Marketing

Deposit insurance

Debit overdraft litigation

Other

2013

2012

2011

'13-'12

'12-'11

310,179

302,675

293,318

2.5%

3.2%

% Change

56,688

45,639

18,425

22,511

78,245

14,176

11,167

—

72,603

58,224

45,534

20,147

22,321

73,798

15,106

10,438

—

70,226

52,007

46,434

22,252

22,448

68,103

16,767

13,123

18,300

64,497

(2.6)

(8.5)

6.0

(6.2)

7.0

3.4

1.8%

12.0

(1.9)

(9.5)

(.6)

8.4

(9.9)

(20.5)

(100.0)

8.9

.2%

Total non-interest expense

629,633

618,469

617,249

Efficiency ratio
Salaries and benefits as a % of total non-interest
expense
Number of full-time equivalent employees

60.5%

58.3%

4,727

59.3%

58.4%

4,708

59.1%

55.9%

4,745

Non-interest expense was $629.6 million in 2013, an increase of $11.2 million, or 1.8%, over the previous year. Salaries and
benefits expense increased by $6.0 million, or 1.7%, mainly due to higher full-time salaries expense, partly offset by lower medical
and incentives expense. Growth in salaries expense resulted partly from staffing costs associated with the Summit acquisition,
coupled with staffing additions in commercial banking, wealth and commercial card. Full-time equivalent employees totaled
4,727 at December 31, 2013, an increase of .4%. Occupancy expense increased $105 thousand, or .2%, while supplies and
communication expense increased $190 thousand, or .9%. Equipment expense decreased $1.7 million, or 8.5%, due to lower
depreciation expense. Data processing and software expense increased $4.4 million, or 6.0%, mainly due to higher bank card
processing expense and data processing termination fees relating to the Summit acquisition. Marketing expense declined $930
thousand, or 6.2%, while deposit insurance increased $729 thousand, or 7.0%. Other non-interest expense increased $2.4 million,
or 3.4%, over the prior year, resulting mainly from an increase of $4.0 million in legal and professional fees, provisions of $2.8
million on letter of credit exposures, contribution expense of $1.5 million on appreciated stock, and higher travel and entertainment
expense. These expense increases were partly offset by gains of $3.1 million on sales of foreclosed property in 2013, in addition
to a 2012 charge of $5.2 million related to certain Visa-related interchange litigation that did not reoccur in 2013.

In 2012, non-interest expense was $618.5 million, an increase of $1.2 million, or .2%, over 2011. Salaries and benefits expense
increased by $15.6 million, or 4.5%, largely due to higher salaries, incentive compensation, medical and retirement expense. Full-
time equivalent employees totaled 4,708 at December 31, 2012, a decline of .8% from 2011. Occupancy expense declined $900
thousand, or 1.9%, primarily resulting from lower depreciation and outside services expense, partly offset by a decline in rent
income. Equipment expense decreased $2.1 million, or 9.5%, also due to lower depreciation expense. Supplies and communication
expense decreased slightly, while marketing expense was lower by $1.7 million, or 9.9%. Data processing and software expense
increased $5.7 million, or 8.4%, mainly due to higher bank card processing expense. Deposit insurance expense declined $2.7
million, or 20.5%, as a result of new FDIC assessment rules which became effective in the second quarter of 2011. Other non-
interest expense increased $5.7 million, or 8.9%, mainly due to the accrual in 2012 of $5.2 million as mentioned above. Also,
during 2011, the Company's indemnification obligation related to certain Visa litigation was reduced by $4.4 million, and further
adjustments were not reoccurring. Partly offsetting these increases to other non-interest expense in 2012 were reductions of $853
thousand in regulatory examination fees and $788 thousand in intangible asset amortization, in addition to an increase of $1.7
million in deferred loan origination costs. In addition, results for 2011 included a non-recurring charge of $18.3 million relating
to the settlement of a class-wide debit card overdraft suit, discussed further in Note 20.

Income Taxes

Income tax expense was $122.2 million in 2013, compared to $127.2 million in 2012 and $121.4 million in 2011. The decrease
in income tax expense in 2013 over 2012 was proportional to the decrease in pre-tax income. The effective tax rate, including the
effect of non-controlling interest, was 31.9% in 2013 compared to 32.1% in 2012 and 2011. The Company’s effective tax rates
in the years noted above were lower than the federal statutory rate of 35% mainly due to tax-exempt interest on state and local
municipal obligations.

Table of Contents

Financial Condition

Loan Portfolio Analysis

Classifications of consolidated loans by major category at December 31 for each of the past five years are shown in the table
below. This portfolio consists of loans which were acquired or originated with the intent of holding to their maturity. Loans held
for sale are separately discussed in a following section. A schedule of average balances invested in each loan category below
appears on page 50.

(In thousands)

Commercial:
Business
Real estate — construction and land
Real estate — business
Personal banking:
Real estate — personal
Consumer
Revolving home equity
Student
Consumer credit card
Overdrafts
Total loans

2013

2012

2011

2010

2009

Balance at December 31

3,715,319 $
406,197
2,313,550

3,134,801 $
355,996
2,214,975

2,808,265 $
386,598
2,180,100

2,957,043 $ 2,877,936
665,110
2,104,030

460,853
2,065,837

1,787,626
1,512,716
420,589
—
796,228
4,611

10,956,836 $

1,584,859
1,289,650
437,567
—
804,245
9,291
9,831,384 $

1,428,777
1,114,889
463,587
—
788,701
6,561
9,177,478 $

1,440,386
1,164,327
477,518
—
831,035
13,983

1,537,687
1,333,763
489,517
331,698
799,503
6,080
9,410,982 $ 10,145,324

The contractual maturities of loan categories at December 31, 2013, and a breakdown of those loans between fixed rate and

floating rate loans are as follows:

(In thousands)
Business
Real estate — construction and land
Real estate — business
Real estate — personal
Total business and real estate loans
Consumer (1)
Revolving home equity (2)
Consumer credit card (3)
Overdrafts
Total loans
Loans with fixed rates
Loans with floating rates
Total business and real estate loans

Principal Payments Due

In
One Year
or Less

After One
Year Through
Five Years

After
Five
Years

1,742,479 $
237,992
551,360
147,777
2,679,608 $

1,389,715 $
156,726
1,466,073
492,884
3,505,398 $

583,125 $
11,479
296,117
1,146,965
2,037,686

647,771 $

2,031,837
2,679,608 $

2,103,755 $
1,401,643
3,505,398 $

$
1,032,580 $
1,005,106
2,037,686 $

Total
3,715,319
406,197
2,313,550
1,787,626
8,222,692

1,512,716

420,589
796,228
4,611
10,956,836
3,784,106
4,438,586
8,222,692

(1) Consumer loans with floating rates totaled $177.4 million.

(2) Revolving home equity loans with floating rates totaled $420.4 million.

(3) Consumer credit card loans with floating rates totaled $654.1 million.

Total loans at December 31, 2013 were $11.0 billion, an increase of $1.1 billion, or 11.4%, over balances at December 31,
2012. This increase included loan balances of $207.4 million acquired in the Summit transaction on September 1, 2013. On an
overall basis, the growth in loans during 2013 occurred in all loan categories except in revolving home equity loans and consumer
credit card loans, which experienced small declines. Business loans increased $580.5 million, or 18.5%, reflecting growth in tax-
advantaged lending, aircraft lending, leasing, and dealer floor plan loans. Business real estate loans increased $98.6 million, or
4.5%, largely due to loans acquired in the Summit transaction. Construction loans increased $50.2 million, or 14.1%, and resulted
from increased activity in residential construction as housing began to recover in 2012 and 2013 and the demand for new construction
reduced available housing supplies. Personal real estate loans increased $202.8 million, or 12.8%, as lending activity continued
to strengthen in 2013. The growth in personal real estate loans was mainly due to the Company's current practice of retaining all

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new loan production, instead of selling the loans in the secondary market, during the recent housing recovery. Consumer loans
were higher by $223.1 million, or 17.3%, primarily due to strong demand for consumer automobile and fixed rate home equity
lending, while marine and recreational vehicle lending continued to run off during the year. Revolving home equity loans decreased
$17.0 million, or 3.9%, as borrowers continue to prefer fixed rate home equity loans with pre-determined payments and amortization
schedules. The balance of these fixed rate loans grew $74.8 million. Consumer credit card loans decreased by $8.0 million, or
1.0%, as competition for new card customers remained intense and consumer card borrowers remained conservative in their use
of revolving card plans.

The Company currently generates approximately 32% of its loan portfolio in the St. Louis market, 29% in the Kansas City
market, and 39% in other regional markets. The portfolio is diversified from a business and retail standpoint, with 59% in loans
to businesses and 41% in loans to consumers. A balanced approach to loan portfolio management and an historical aversion toward
credit concentrations, from an industry, geographic and product perspective, have contributed to low levels of problem loans and
loan losses.

The Company participates in credits of large, publicly traded companies which are defined by regulation as shared national
credits, or SNCs. Regulations define SNCs as loans exceeding $20 million that are shared by three or more financial institutions.
The Company typically participates in these loans when business operations are maintained in the local communities or regional
markets and opportunities to provide other banking services are present. At December 31, 2013, the balance of SNC loans totaled
approximately $406.3 million, with an additional $1.2 billion in unfunded commitments, compared to $483.1 million in loans and
$1.1 billion in commitments at December 31, 2012.

Commercial Loans

Business

Total business loans amounted to $3.7 billion at December 31, 2013 and include loans used mainly to fund customer accounts
receivable, inventories, and capital expenditures. The business loan portfolio includes tax advantaged financings which carry tax
free interest rates. These loans totaled $705.0 million at December 31, 2013, which was a 62.0% increase over December 31,
2012 balances, and comprised 6.4% of the Company's total loan portfolio. The portfolio also includes direct financing and sales
type leases totaling $368.8 million, which are used by commercial customers to finance capital purchases ranging from computer
equipment to office and transportation equipment. These leases increased $57.3 million, or 18.4%, over 2012 and comprised 3.4%
of the Company’s total loan portfolio. Also included in this portfolio are corporate card loans, which totaled $189.5 million at
December 31, 2013. These loans, which decreased by 9.5% in 2013, are made in conjunction with the Company’s corporate card
business, and assist businesses in shifting from paper checks to a credit card payment system in order to automate payment
processes. These loans are generally short-term, with outstanding balances averaging between 7 to 13 days in duration, which
helps to limit risk in these loans.

Business loans, excluding corporate card loans, are made primarily to customers in the regional trade area of the Company,
generally the central Midwest, encompassing the states of Missouri, Kansas, Illinois, and nearby Midwestern markets, including
Iowa, Oklahoma, Colorado and Ohio. This portfolio is diversified from an industry standpoint and includes businesses engaged
in manufacturing, wholesaling, retailing, agribusiness, insurance, financial services, public utilities, healthcare, and other service
businesses. Emphasis is upon middle-market and community businesses with known local management and financial stability.
Consistent with management’s strategy and emphasis upon relationship banking, most borrowing customers also maintain deposit
accounts and utilize other banking services. Net loan recoveries in this category totaled $867 thousand in 2013, while net loan
recoveries of $2.5 million were recorded in 2012. Non-accrual business loans were $11.6 million (.3% of business loans) at
December 31, 2013 compared to $13.1 million at December 31, 2012.

Real Estate-Construction and Land

The portfolio of loans in this category amounted to $406.2 million at December 31, 2013 and comprised 3.7% of the Company’s
total loan portfolio. These loans are predominantly made to businesses in the local markets of the Company’s banking subsidiary.
Commercial construction and land development loans totaled $240.9 million, or 59.3% of total construction loans at December
31, 2013. Commercial construction loans are made during the construction phase for small and medium-sized office and medical
buildings, manufacturing and warehouse facilities, apartment complexes, shopping centers, hotels and motels, and other
commercial properties. Exposure to larger, speculative commercial properties remains low. Commercial land development loans
relate to land owned or developed for use in conjunction with business properties. Residential construction and land development
loans at December 31, 2013 totaled $165.3 million, or 40.7% of total construction loans. The largest percentage of residential
construction and land development loans are for projects located in the Kansas City and St. Louis metropolitan areas. Recent
market stabilization has resulted in 14.1% growth in total construction and land loans during 2013. While credit risk in this sector
has been high over the last few years, loss trends continue to improve, with net loan recoveries of $4.7 million and $283 thousand

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recorded in 2013 and 2012, respectively. Construction and land loans on non-accrual status declined to $10.2 million at year end
2013 compared to $13.7 million at year end 2012.

Real Estate-Business

Total business real estate loans were $2.3 billion at December 31, 2013 and comprised 21.1% of the Company’s total loan
portfolio. This category includes mortgage loans for small and medium-sized office and medical buildings, manufacturing and
warehouse facilities, shopping centers, hotels and motels, churches, and other commercial properties. Emphasis is placed on
owner-occupied (46.4% of this portfolio) and income producing commercial real estate properties, which present lower risk levels.
The borrowers and/or the properties are generally located in local and regional markets. Additional information about loans by
category is presented on page 32. At December 31, 2013, non-accrual balances amounted to $19.8 million, or .9%, of the loans
in this category, up from $17.3 million at year end 2012. The Company experienced net charge-offs of $952 thousand in 2013
compared to net charge-offs of $5.1 million in 2012.

Personal Banking Loans

Real Estate-Personal

At December 31, 2013, there were $1.8 billion in outstanding personal real estate loans, which comprised 16.3% of the
Company’s total loan portfolio. The mortgage loans in this category are mainly for owner-occupied residential properties. The
Company originates both adjustable rate and fixed rate mortgage loans. The Company retains adjustable rate mortgage loans, and
in 2012 and 2013 retained all fixed rate loans as directed by its Asset/Liability Management Committee, given the low concentrations
of these loans. The Company originates its loans and does not purchase any from outside parties or brokers. Further, it has never
maintained or promoted subprime or reduced document products. At December 31, 2013, 34% of the portfolio was comprised of
adjustable rate loans while 66% was comprised of fixed rate loans. Levels of mortgage loan origination activity decreased slightly
in 2013 compared to 2012, with originations of $410 million in 2013 compared with $414 million in 2012. Interest rates remained
at historic lows through mid-year and this resulted in higher mortgage originations from refinancing, however, rates rose
significantly mid-year, which reduced new origination volumes. The Company has experienced lower loan losses in this category
than many others in the industry and believes this is partly because of its conservative underwriting culture, stable markets, and
the fact that it does not offer subprime lending products or purchase loans from brokers. Net loan charge-offs for 2013 amounted
to $1.2 million, compared to $1.4 million in the previous year. The non-accrual balances of loans in this category decreased to
$5.1 million at December 31, 2013, compared to $6.9 million at year end 2012.

Consumer

Consumer loans consist of auto, marine, tractor/trailer, recreational vehicle (RV), fixed rate home equity, and other consumer
installment loans. These loans totaled $1.5 billion at year end 2013. Approximately 59% of consumer loans outstanding were
originated indirectly from auto and other dealers, while the remaining 41% were direct loans made to consumers. Approximately
50% of the consumer portfolio consists of automobile loans, 19% in fixed rate home equity loans, and 17% in marine and RV
loans. As mentioned above, total consumer loans increased by $223.1 million in 2013, mainly the result of growth in auto lending
of $180.4 million, or 32%. Growth of $74.8 million in fixed rate home equity loans was offset by the run-off of $74.7 million in
marine and RV loans. Net charge-offs on consumer loans were $7.5 million in 2013 compared to $8.1 million in 2012. Net charge-
offs decreased to .5% of average consumer loans in 2013 compared to .7% in 2012. Consumer loan net charge-offs included
marine and RV loan net charge-offs of $3.9 million, which were 1.3% of average marine and RV loans in 2013, compared to 1.8%
in 2012.

Revolving Home Equity

Revolving home equity loans, of which 99% are adjustable rate loans, totaled $420.6 million at year end 2013. An additional
$682.9 million was available in unused lines of credit, which can be drawn at the discretion of the borrower. Home equity loans
are secured mainly by second mortgages (and less frequently, first mortgages) on residential property of the borrower. The
underwriting terms for the home equity line product permit borrowing availability, in the aggregate, generally up to 80% or 90%
of the appraised value of the collateral property at the time of origination. Net charge-offs totaled $986 thousand, or .2% of average
revolving home equity loans, compared to $1.8 million in 2012.

Consumer Credit Card

Total consumer credit card loans amounted to $796.2 million at December 31, 2013 and comprised 7.3% of the Company’s
total loan portfolio. The credit card portfolio is concentrated within regional markets served by the Company. The Company offers
a variety of credit card products, including affinity cards, rewards cards, and standard and premium credit cards, and emphasizes
its credit card relationship product, Special Connections. Approximately 61% of the households in Missouri that own a Commerce
credit card product also maintain a deposit relationship with the subsidiary bank. At December 31, 2013, approximately 82% of
27

Table of Contents

the outstanding credit card loan balances had a floating interest rate, compared to 77% in the prior year. Net charge-offs amounted
to $25.1 million in 2013, an increase of $646 thousand over $24.5 million in 2012. The ratio of credit card loan net charge-offs
to total average credit card loans totaled 3.3% in both 2013 and 2012. These ratios remain below national loss averages in those
years.

Allowance for Loan Losses

The Company has an established process to determine the amount of the allowance for loan losses which assesses the risks
and losses inherent in its portfolio. This process provides an allowance consisting of a specific allowance component based on
certain individually evaluated loans and a general component based on estimates of reserves needed for pools of loans.

Loans subject to individual evaluation generally consist of business, construction, business real estate and personal real estate
loans on non-accrual status, and include troubled debt restructurings that are on non-accrual status. These non-accrual loans are
evaluated individually for impairment based on factors such as payment history, borrower financial condition, collateral, current
economic conditions and loss experience. For collateral dependent loans, appraisals of collateral (including exit costs) are normally
obtained annually but discounted based on date last received and market conditions. From these evaluations of expected cash
flows and collateral values, specific allowances are determined.

Loans which are not individually evaluated are segregated by loan type and sub-type and are collectively evaluated. These
loans include commercial loans (business, construction and business real estate) which have been graded pass, special mention
or substandard and all personal banking loans, except personal real estate loans on non-accrual status. Collectively-evaluated loans
include certain troubled debt restructurings with similar risk characteristics. Allowances determined for personal banking loans,
which are generally smaller balance homogeneous type loans, use consistent methodologies which consider historical and current
loss trends, delinquencies and current economic conditions. Allowances for commercial type loans, which are generally larger
and more complex in structure with more unpredictable loss characteristics, use methods which consider historical and current
loss trends, current loan grades, delinquencies, industry concentrations, economic conditions throughout the Company's markets
as monitored by Company credit officers, and general economic conditions.

The Company’s estimate of the allowance for loan losses and the corresponding provision for loan losses rests upon various
judgments and assumptions made by management. Factors that influence these judgments include past loan loss experience,
current loan portfolio composition and characteristics, trends in delinquencies, portfolio risk ratings, levels of non-performing
assets, and prevailing regional and national economic conditions. The Company has internal credit administration and loan review
staffs that continuously review loan quality and report the results of their reviews and examinations to the Company’s senior
management and Board of Directors. Such reviews also assist management in establishing the level of the allowance. In using
this process and the information available, management must consider various assumptions and exercise considerable judgment
to determine the overall level of the allowance for loan losses. Because of these subjective factors, actual outcomes of inherent
losses can differ from original estimates. The Company’s subsidiary bank continues to be subject to examination by several
regulatory agencies, and examinations are conducted throughout the year, targeting various segments of the loan portfolio for
review. Refer to Note 1 to the consolidated financial statements for additional discussion on the allowance and charge-off policies.

At December 31, 2013, the allowance for loan losses was $161.5 million compared to a balance at year end 2012 of $172.5
million. Total loans delinquent 90 days or more and still accruing were $14.0 million at December 31, 2013, a decrease of $1.4
million compared to year end 2012. Non-accrual loans at December 31, 2013 were $48.8 million, a decrease of $2.6 million from
the prior year, and were mainly comprised of $19.8 million of business real estate loans, $10.2 million of construction loans and
$11.6 million of business loans. As the result of improving credit trends noted in the Company's analysis of the allowance, the
provision for loan losses was $11.0 million less than net charge-offs for the year, thereby reducing the allowance for loan losses
to $161.5 million. The percentage of allowance to loans, excluding loans held for sale, decreased to 1.47% at December 31, 2013
compared to 1.75% at year end 2012 as a result of the decrease in the allowance balance, in addition to loan growth. The percentage
of allowance to non-accrual loans was 331% at December 31, 2013, compared to 336% at December 31, 2012.

Net loan charge-offs totaled $31.4 million in 2013, representing a $7.9 million decrease compared to net charge-offs of $39.3
million in 2012. Net recoveries on construction and land loans were $4.7 million in 2013, compared to $283 thousand in 2012.
Business loans also remained in a net recovery position in 2013, with net recoveries of $867 thousand in 2013 compared to $2.5
million in 2012. Net charge-offs on business real estate loans decreased $4.2 million to $952 thousand in 2013, compared to net
charge-offs of $5.1 million in 2012. Net charge-offs on consumer credit cards increased $646 thousand to $25.1 million in 2013,
compared to $24.5 million in 2012; however, net consumer credit card charge-offs remained consistent at 3.34% of average
consumer credit card loans in 2013 compared to 3.35% in 2012, as a result of a stabilizing economy. Consumer credit card loan
charge-offs as a percentage of total net charge-offs rose to 80.1% in 2013 compared to 62.3% in 2012, as lower overall net charge-
offs in other loan categories offset the slight rise in consumer credit card charge-offs.

Table of Contents

The ratio of net charge-offs to total average loans outstanding in 2013 was .30% compared to .42% in 2012 and .70% in 2011.
The provision for loan losses in 2013 was $20.4 million, compared to provisions of $27.3 million in 2012 and $51.5 million in
2011.

The Company considers the allowance for loan losses of $161.5 million adequate to cover losses inherent in the loan portfolio

at December 31, 2013.

The schedules which follow summarize the relationship between loan balances and activity in the allowance for loan losses:

(Dollars in thousands)
Loans outstanding at end of year(A)
Average loans outstanding(A)

Allowance for loan losses:

Balance at beginning of year

Additions to allowance through charges to expense

Loans charged off:

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans charged off

Recoveries of loans previously charged off:

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total recoveries

Net loans charged off

Balance at end of year

2013

10,956,836

10,311,654

172,532

20,353

Years Ended December 31

2012

2011

2010

2009

9,831,384

9,379,316

9,177,478

9,222,568

9,410,982

9,698,670

10,145,324

10,629,867

184,532

197,538

194,480

27,287

51,515

100,000

1,869

621

2,680

1,570

11,029

1,200

33,206

2,024

54,199

2,736

5,313

1,728

343

3,489

214

8,085

938

22,846

31,353

2,809

1,244

7,041

2,416

12,288

2,044

33,098

2,221

63,161

5,306

1,527

1,933

990

4,161

240

8,623

1,094

23,874

39,287

6,749

7,893

4,176

3,217

16,052

1,802

39,242

2,254

81,385

1,761

943

613

445

3,896

135

7,625

1,446

16,864

64,521

8,550

15,199

4,780

2,484

24,587

2,014

54,287

2,672

3,964

193

722

428

4,108

6,556

1,621

17,631

96,942

114,573

154,410

172,619

160,697

15,762

34,812

5,957

3,150

35,979

1,197

54,060

3,493

2,925

720

709

363

3,772

4,785

2,293

15,574

138,836

194,480

1.92%

1.51%

161,532

172,532

184,532

197,538

Ratio of allowance to loans at end of year

Ratio of provision to average loans outstanding

1.47%

.20%

1.75%

.29%

2.01%

.56%

2.10%

1.03%

(A) Net of unearned income, before deducting allowance for loan losses, excluding loans held for sale.

Table of Contents

Years Ended December 31

2013

2012

2011

2010

2009

Ratio of net charge-offs (recoveries) to average loans outstanding, by loan
category:

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

(.03)%

(1.24)

(.08)%

(.08)

.04

.07

.52

.23

3.34

18.04

.23

.09

.69

.40

3.35

18.40

Ratio of total net charge-offs to total average loans outstanding

.30 %

.42 %

.17%

.16%

.41%

1.66

.17

.19

1.09

.36

4.23

2.69

.20

.14

1.64

.41

6.28

4.61

.24

.18

2.20

.24

6.77

11.62

.70%

14.42

1.00%

12.27

1.31%

The following schedule provides a breakdown of the allowance for loan losses by loan category and the percentage of each

loan category to total loans outstanding at year end:

(Dollars in thousands)

2013

2012

2011

2010

2009

Loan Loss
Allowance
Allocation

% of Loans
to Total
Loans

Loan Loss
Allowance
Allocation

% of Loans
to Total
Loans

Loan Loss
Allowance
Allocation

% of Loans
to Total
Loans

Loan Loss
Allowance
Allocation

% of Loans
to Total
Loans

Loan Loss
Allowance
Allocation

% of Loans
to Total
Loans

Business

43,146

33.9% $

47,729

31.9% $

49,217

30.5% $

47,534

31.4% $

40,455

28.4%

RE — construction and

land

RE — business

RE — personal

Consumer

Revolving home equity

Student

Consumer credit card

Overdrafts

Total

18,617

32,426

4,490

15,440

3,152

—

43,360

901

$ 161,532

3.7

21.1

16.3

13.8

3.8

—

7.3

20,555

37,441

3,937

15,165

4,861

—

41,926

918
100.0% $ 172,532

3.6

22.5

16.1

13.1

4.5

—

8.2

28,280

45,000

3,701

15,369

2,220

—

39,703

1,042

4.2

23.8

15.6

12.1

5.1

—

8.6

21,316

51,096

4,016

19,449

2,502

—

50,532

1,093

4.9

22.0

15.3

12.4

5.1

—

8.8

33,659

31,515

5,435

30,257

1,737

229

49,923

1,270

6.6

20.7

15.2

13.1

4.8

3.3

7.9

—

100.0% $ 184,532

100.0% $ 197,538

100.0% $ 194,480

100.0%

Risk Elements of Loan Portfolio

Management reviews the loan portfolio continuously for evidence of problem loans. During the ordinary course of business,
management becomes aware of borrowers that may not be able to meet the contractual requirements of loan agreements. Such
loans are placed under close supervision with consideration given to placing the loan on non-accrual status, the need for an
additional allowance for loan loss, and (if appropriate) partial or full loan charge-off. Loans are placed on non-accrual status when
management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. After a loan is
placed on non-accrual status, any interest previously accrued but not yet collected is reversed against current income. Interest is
included in income only as received and only after all previous loan charge-offs have been recovered, so long as management is
satisfied there is no impairment of collateral values. The loan is returned to accrual status only when the borrower has brought
all past due principal and interest payments current, and, in the opinion of management, the borrower has demonstrated the ability
to make future payments of principal and interest as scheduled. Loans that are 90 days past due as to principal and/or interest
payments are generally placed on non-accrual, unless they are both well-secured and in the process of collection, or they are
comprised of those personal banking loans that are exempt under regulatory rules from being classified as non-accrual. Consumer
installment loans and related accrued interest are normally charged down to the fair value of related collateral (or are charged off
in full if no collateral) once the loans are more than 120 days delinquent. Credit card loans and the related accrued interest are
charged off when the receivable is more than 180 days past due.

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The following schedule shows non-performing assets and loans past due 90 days and still accruing interest.

(Dollars in thousands)
Total non-accrual loans
Real estate acquired in foreclosure
Total non-performing assets

Non-performing assets as a percentage of total loans
Non-performing assets as a percentage of total assets
Total past due 90 days and still accruing interest

December 31

2013
$ 48,814
6,625
$ 55,439

2012
51,410
13,453
64,863

2011
75,482
18,321
93,803

2010
85,275
12,045
97,320

2009
$ 106,613
10,057
$ 116,670

.51%
.24%

.66%
.29%

1.02%
.45%

1.03%
.53%

1.15%
.64%

$ 13,966

15,347

14,958

20,466

42,632

The table below shows the effect on interest income in 2013 of loans on non-accrual status at year end.

(In thousands)
Gross amount of interest that would have been recorded at original rate
Interest that was reflected in income
Interest income not recognized

3,496
283
3,213

Non-accrual loans, which are also classified as impaired, totaled $48.8 million at year end 2013, a decrease of $2.6 million
from the balance at year end 2012. At December 31, 2013, non-accrual loans were comprised primarily of business real estate
loans (40.5%), business loans (23.7%), and construction and land real estate loans (20.8%). Foreclosed real estate decreased $6.8
million to a total of $6.6 million at year end 2013. The decline was mainly due to the sell-off of a large 1-4 family development.
Total non-performing assets remain low compared to the overall banking industry in 2013, with the non-performing loans to total
loans ratio at .45% at December 31, 2013. Loans past due 90 days and still accruing interest decreased $1.4 million at year end
2013 compared to 2012. Balances by class for non-accrual loans and loans past due 90 days and still accruing interest are shown
in the "Delinquent and non-accrual loans" section of Note 3 to the consolidated financial statements.

In addition to the non-performing and past due loans mentioned above, the Company also has identified loans for which
management has concerns about the ability of the borrowers to meet existing repayment terms. They are classified as substandard
under the Company’s internal rating system. The loans are generally secured by either real estate or other borrower assets, reducing
the potential for loss should they become non-performing. Although these loans are generally identified as potential problem
loans, they may never become non-performing. Such loans totaled $98.3 million at December 31, 2013 compared with $141.9
million at December 31, 2012, resulting in a decrease of $43.6 million, or 30.7%. The change in potential problem loans was
largely due to decreases of $21.2 million in business loans, and $12.0 million in construction and land real estate loans.

(In thousands)

Potential problem loans:

Business
Real estate – construction and land
Real estate – business
Real estate – personal

Total potential problem loans

December 31

2013

2012

23,691
21,812
50,349
2,486
98,338 $

44,881
33,762
55,362
7,891
141,896

At December 31, 2013, there were approximately $83.2 million loans outstanding whose terms had been modified or
restructured under a troubled debt restructuring. These loans have been extended to borrowers who are experiencing financial
difficulty and who have been granted a concession, as defined by accounting guidance, and are further discussed in the "Troubled
debt restructurings" section in Note 3 to the consolidated financial statements. This balance includes certain commercial loans
totaling $38.2 million which are classified as substandard and included in the table above because of this classification.

Loans with Special Risk Characteristics

Management relies primarily on an internal risk rating system, in addition to delinquency status, to assess risk in the loan
portfolio, and these statistics are presented in Note 3 to the consolidated financial statements. However, certain types of loans are
considered at high risk of loss due to their terms, location, or special conditions. Construction and land loans and business real
estate loans are subject to higher risk as a result of the current weak economic climate and issues in the housing industry. Certain
personal real estate products (residential first mortgages and home equity loans) have contractual features that could increase
credit exposure in a market of declining real estate prices, when interest rates are steadily increasing, or when a geographic area

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experiences an economic downturn. For these personal real estate loans, higher risks could exist when 1) loan terms require a
minimum monthly payment that covers only interest, or 2) loan-to-collateral value (LTV) ratios at origination are above 80%,
with no private mortgage insurance. Information presented below for personal real estate and home equity loans is based on LTV
ratios which were calculated with valuations at loan origination date. The Company does not attempt to obtain updated appraisals
or valuations unless the loans become significantly delinquent or are in the process of being foreclosed upon. For credit monitoring
purposes, the Company relies on delinquency monitoring along with obtaining refreshed FICO scores, and in the case of home
equity loans, reviewing line utilization and credit bureau information annually. This has remained an effective means of evaluating
credit trends and identifying problem loans, partly because the Company offers standard, conservative lending products.

Real Estate - Construction and Land Loans

The Company’s portfolio of construction loans, as shown in the table below, amounted to 3.7% of total loans outstanding at

December 31, 2013.

(Dollars in thousands)
Residential land
and land development
Residential construction
Commercial land
and land development
Commercial construction
Total real estate –
construction and land loans

Real Estate – Business Loans

December 31,
2013

% of Total

% of Total Loans

December 31,
2012

% of Total

% of Total Loans

79,273
86,043

77,444
163,437

19.5%
21.2

19.1
40.2

.7% $
.8

.7
1.5

61,794
68,590

83,491
142,121

17.4%
19.2

23.5
39.9

406,197

100.0%

3.7% $

355,996

100.0%

.6%
.7

.9
1.4

3.6%

Total business real estate loans were $2.3 billion at December 31, 2013 and comprised 21.1% of the Company’s total loan
portfolio. These loans include properties such as manufacturing and warehouse buildings, small office and medical buildings,
churches, hotels and motels, shopping centers, and other commercial properties. Approximately 46% of these loans were for owner-
occupied real estate properties, which present lower risk profiles.

(Dollars in thousands)
Owner-occupied

December 31,
2013

1,074,074

Retail

Office

Multi-family

Hotels

Farm

Industrial

Other

Total real estate - business
loans

Real Estate - Personal Loans

% of Total

% of Total Loans

December 31,
2012

% of Total

% of Total Loans

46.4%

11.7

11.5

7.7

6.5

6.0

3.9

6.3

9.8% $

1,035,407

2.5

2.4

1.6

1.4

1.3

245,021

269,756

184,208

155,392

123,613

110,645

90,933

46.7%

11.1

12.2

8.3

7.0

5.6

5.0

4.1

10.5%

2.5

2.7

1.9

1.6

1.3

1.1

271,228

265,352

178,524

151,483

138,842

89,045

145,002

2,313,550

100.0%

21.1% $

2,214,975

100.0%

22.5%

The Company’s $1.8 billion personal real estate loan portfolio is composed of first mortgages on residential real estate. The
majority of this portfolio is comprised of approximately $1.5 billion of loans made to the retail customer base and includes both
adjustable rate and fixed rate mortgage loans. As shown in Note 3 to the consolidated financial statements, 5.0% of the retail-
based portfolio has FICO scores of less than 660, and delinquency levels have been low. Loans of approximately $15.8 million
in this portfolio were structured with interest only payments. Interest only loans are typically made to high net-worth borrowers
and generally have low LTV ratios or have additional collateral pledged to secure the loan, and, therefore, they are not perceived
to represent above normal credit risk. Loans originated with interest only payments were not made to "qualify" the borrower for
a lower payment amount. A small portion of the total portfolio is composed of personal real estate loans made to commercial
customers, which totaled $244.3 million at December 31, 2013.

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The following table presents information about the retail-based personal real estate loan portfolio for 2013 and 2012.

(Dollars in thousands)
Loans with interest only payments
Loans with no insurance and LTV:

Between 80% and 90%
Between 90% and 95%
Over 95%

Over 80% LTV with no insurance

Total loan portfolio from which above loans were identified

Revolving Home Equity Loans

2013

2012

Principal
Outstanding at
December 31

15,849

% of Loan
Portfolio

Principal
Outstanding at
December 31

% of Loan
Portfolio

1.0% $

12,730

.9%

80,431
27,158
38,518
146,107
1,546,768

5.2
1.8
2.5
9.5

76,023
26,871
33,290
136,184
1,360,194

5.6
2.0
2.4
10.0

The Company also has revolving home equity loans that are generally collateralized by residential real estate. Most of these
loans (93.8%) are written with terms requiring interest only monthly payments. These loans are offered in three main product
lines: LTV up to 80%, 80% to 90%, and 90% to 100%. As shown in the tables below, the percentage of loans with LTV ratios
greater than 80% has remained a small segment of this portfolio, and delinquencies have been low and stable. The weighted
average FICO score for the total current portfolio balance is 740. At maturity, the accounts are re-underwritten and if they qualify
under the Company's credit, collateral and capacity policies, the borrower is given the option to renew the line of credit, or to
convert the outstanding balance to an amortizing loan. If criteria are not met, amortization is required, or the borrower may pay
off the loan. Over the next four years, approximately 57% of the Company's current outstanding balances are expected to mature.
Of these balances, 79% have a FICO score above 700. The Company does not expect a significant increase in losses as these
loans mature, due to their high FICO scores, low LTVs, and low historical loss levels.

(Dollars in thousands)
Loans with interest only payments
Loans with LTV:

Between 80% and 90%
Over 90%

Over 80% LTV

Total loan portfolio from which above
loans were identified

Principal
Outstanding at
December 31,
2013
394,714

New Lines
Originated
During 2013
$44,348

*
93.8%

*
10.5%

Unused Portion
of Available
Lines at
December 31,
2013
$656,679

Balances
Over 30
Days Past
Due
$4,284

*
156.1%

42,162
12,212
54,374

10.0
2.9
12.9

10,767
1,941
12,708

2.6
.4
3.0

36,274
10,312
46,586

8.6
2.5
11.1

284
163
447

420,589

157,197

686,105

* Percentage of total principal outstanding of $420.6 million at December 31, 2013.

(Dollars in thousands)
Loans with interest only payments
Loans with LTV:
Between 80% and 90%
Over 90%
Over 80% LTV

Total loan portfolio from which above
loans were identified

Principal
Outstanding at
December 31,
2012
409,593

New Lines
Originated
During 2012
$60,673

*
93.6%

*
13.9%

Unused Portion
of Available
Lines at
December 31,
2012
$637,677

Balances
Over 30
Days Past
Due
$4,011

*
145.7%

45,698
15,310
61,008

10.4
3.5
13.9

9,747
1,528
11,275

2.2
.4
2.6

36,568
11,320
47,888

8.4
2.5
10.9

462
358
820

437,567

135,657

649,963

* Percentage of total principal outstanding of $437.6 million at December 31, 2012.

*
1.0%

.1
—
.1

.9%

.1
.1
.2

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Fixed Rate Home Equity Loans

In addition to the residential real estate mortgage loans and the revolving floating rate line product discussed above, the
Company offers a third choice to those consumers desiring a fixed rate loan and a fixed maturity date. This fixed rate home equity
loan, typically for home repair or remodeling, is an alternative for individuals who want to finance a specific project or purchase
and decide to lock in a specific monthly payment over a defined period. Outstanding balances for these loans were $284.9 million
and $210.1 million at December 31, 2013 and 2012, respectively. At times, these loans are written with interest only monthly
payments and a balloon payoff at maturity; however, only 2% of this portfolio was comprised of interest only loans at both
December 31, 2013 and 2012. The delinquency history on this product has been low, as balances over 30 days past due totaled
only $3.5 million, or 1.2% of the portfolio, at year end 2013 and $2.0 million, or .9% of the portfolio, at year end 2012.

(Dollars in thousands)

2013

2012

Principal
Outstanding at
December 31

New Loans
Originated

Principal
Outstanding at
December 31

New Loans
Originated

Loans with interest only payments

5,246

1.8% $6,530

2.3% $

4,128

2.0%

$5,464

2.6%

Loans with LTV:

Between 80% and 90%

Over 90%

Over 80% LTV

52,355

18.4

20,589

7.2

72,944

25.6

30,893

11,652

42,545

10.8

4.1

14.9

Total loan portfolio from which above
loans were identified

284,867

17.3

8.4

25.7

26,438

6,628

33,066

12.6

3.1

15.7

36,427

17,561

53,988

210,064

* Percentage of total principal outstanding of $284.9 million and $210.1 million at December 31, 2013 and 2012, respectively.

Management does not believe these loans collateralized by real estate (revolving home equity, personal real estate, and fixed
rate home equity) represent any unusual concentrations of risk, as evidenced by net charge-offs in 2013 of $986 thousand, $1.2
million and $318 thousand, respectively. The amount of any increased potential loss on high LTV agreements relates mainly to
amounts advanced that are in excess of the 80% collateral calculation, not the entire approved line. The Company currently offers
no subprime first mortgage or home equity loans, which are characterized as new loans to customers with FICO scores below 660.
The Company does not purchase brokered loans.

Other Consumer Loans

Within the consumer loan portfolio are several direct and indirect product lines comprised mainly of loans secured by
automobiles, marine, and RVs. During 2013, $507.7 million of new automobile loans were originated, compared to $440.2 million
during 2012. Marine and RV loan production has been significantly curtailed in recent years with few new originations. The loss
ratios experienced for marine and RV loans have been higher than for other consumer loan products, at 1.3% and 1.8% in 2013
and 2012, respectively. Balances over 30 days past due are relatively unchanged at year end 2013 compared to 2012. The table
below provides the total outstanding principal and other data for this group of direct and indirect lending products at December
31, 2013 and 2012.

(In thousands)

Automobiles

Marine

Total

Principal
Outstanding at
December 31

2013

New Loans
Originated

Balances
Over 30 Days
Past Due

Principal
Outstanding at
December 31

2012

New Loans
Originated

Balances
Over 30 Days
Past Due

749,970 $

507,678 $

7,220

569,616 $

440,206 $

68,162

184,969

2,765

2,860

4,317

88,858

238,991

1,450

—

4,454

2,948

4,443

1,003,101 $

510,454 $

14,397

897,465 $

441,656 $

11,845

Additionally, the Company offers low introductory rates on selected consumer credit card products. Out of a portfolio at
December 31, 2013 of $796.2 million in consumer credit card loans outstanding, approximately $167.8 million, or 21.1%, carried
a low introductory rate. Within the next six months, $46.4 million of these loans are scheduled to convert to the ongoing higher
contractual rate. To mitigate some of the risk involved with this credit card product, the Company performs credit checks and
detailed analysis of the customer borrowing profile before approving the loan application. Management believes that the risks in
the consumer loan portfolio are reasonable and the anticipated loss ratios are within acceptable parameters.

Table of Contents

Investment Securities Analysis

Investment securities are comprised of securities which are classified as available for sale, non-marketable, or trading. During
2013, total investment securities decreased $404.2 million, or 4.3%, to $9.0 billion (excluding unrealized gains/losses) compared
to $9.4 billion at the previous year end. During 2013, securities of $2.2 billion were purchased in the available for sale and non-
marketable portfolios, which included $1.0 billion in asset-backed securities. Total sales, maturities and pay downs in these
portfolios were $2.6 billion during 2013. During 2014, maturities and pay downs of approximately $1.6 billion are expected to
occur. The average tax equivalent yield earned on total investment securities was 2.30% in 2013 and 2.55% in 2012.

At December 31, 2013, the fair value of available for sale securities was $8.9 billion, including a net unrealized gain in fair
value of $41.1 million, compared to a net unrealized gain of $263.7 million at December 31, 2012. The overall unrealized gain in
fair value at December 31, 2013 included gains of $28.5 million in agency mortgage-backed securities, $10.4 million in non-
agency mortgage-backed securities, and $33.9 million in equity securities held by the Parent. These gains were partially offset
by unrealized losses of $25.0 million in government-sponsored enterprise obligations.

Available for sale investment securities at year end for the past two years are shown below:

(In thousands)

Amortized Cost

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

Equity securities

Total available for sale investment securities

Fair Value

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

Equity securities

December 31

2013

2012

498,226 $

766,802

1,624,195

2,743,803

236,595

2,847,368

147,581

9,970

399,971

467,063

1,585,926

3,248,007

224,223

3,152,913

174,727

5,695

8,874,540 $

9,258,525

505,696 $

741,766

1,619,171

2,772,338

246,983

2,844,071

141,757

43,898

438,759

471,574

1,615,707

3,380,955

237,011

3,167,394

177,752

33,096

Total available for sale investment securities

8,915,680 $

9,522,248

The available for sale portfolio consists of agency mortgage-backed securities, which are collateralized bonds issued by
agencies, including FNMA, GNMA, FHLMC, FHLB, Federal Farm Credit Banks and FDIC. Non-agency mortgage-backed
securities totaled $247.0 million, at fair value, at December 31, 2013, and included Alt-A type mortgage-backed securities of $79.7
million and prime/jumbo loan type securities of $84.4 million. Certain of the non-agency mortgage-backed securities are other-
than-temporarily impaired, and the processes for determining impairment and the related losses are discussed in Note 4 to the
consolidated financial statements.

At December 31, 2013, U.S. government obligations included $505.6 million in U.S. Treasury inflation-protected securities,
and state and municipal obligations included $127.7 million in auction rate securities, at fair value. Other debt securities include
corporate bonds, notes and commercial paper. Available for sale equity securities are mainly comprised of common stock held
by the Parent which totaled $37.2 million at December 31, 2013.

Table of Contents

The types of debt securities in the available for sale security portfolio are presented in the table below. Additional detail by

maturity category is provided in Note 4 to the consolidated financial statements.

Available for sale debt securities:

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

*Based on call provisions and estimated prepayment speeds.

December 31, 2013

Percent of
Total Debt
Securities

Weighted
Average
Yield

Estimated
Average
Maturity*

5.7%

1.05%

5.3 years

8.4

18.2

31.2

2.8

32.1

1.6

1.65

2.42

2.74

4.51

.88

2.40

6.2

3.9

4.4

2.4

5.9

Non-marketable securities, which totaled $107.3 million at December 31, 2013, included $32.2 million in Federal Reserve
Bank stock and $14.3 million in Federal Home Loan Bank (Des Moines) stock held by the bank subsidiary in accordance with
debt and regulatory requirements. These are restricted securities which, lacking a market, are carried at cost. Other non-marketable
securities also include private equity securities which are carried at estimated fair value.

The Company engages in private equity activities primarily through several private equity subsidiaries. These subsidiaries
hold investments in various business entities, which are carried at fair value and totaled $56.6 million at December 31, 2013. In
addition to investments held by its private equity subsidiaries, the Parent directly holds investments in several private equity
concerns, which totaled $3.3 million at year end 2013. Most of the private equity investments are not readily marketable. While
the nature of these investments carries a higher degree of risk than the normal lending portfolio, this risk is mitigated by the overall
size of the investments and oversight provided by management, and management believes the potential for long-term gains in
these investments outweighs the potential risks. Most of the private equity investments are held by a subsidiary qualified as a
Small Business Investment Company.

Non-marketable securities at year end for the past two years are shown below:

(In thousands)
Debt securities
Equity securities
Total non-marketable investment securities

December 31

2013

2012

28,485 $
78,839
107,324 $

32,068
86,582
118,650

In addition to its holdings in the investment securities portfolio, the Company holds long-term securities purchased under
agreements to resell, which totaled $1.2 billion at December 31, 2013 and 2012. These investments mature in 2014 through 2016,
and most have rates that fluctuate with published indices within a fixed range. The counterparties to these agreements are other
financial institutions from whom the Company has accepted collateral of $1.2 billion in marketable investment securities at
December 31, 2013. The average rate earned on these agreements during 2013 was 1.60%.

The Company also holds $300.0 million in offsetting repurchase and resell agreements at December 31, 2013, which are further
discussed in Note 19 to the consolidated financial statements. These agreements involve the exchange of collateral under
simultaneous repurchase and resell agreements with the same financial institution counterparty. These repurchase and resell
agreements have been offset against each other in the balance sheet, as permitted under current accounting guidance. The agreements
mature in 2014 through 2015 and earned an average of 78 basis points during 2013.

Deposits and Borrowings

Deposits are the primary funding source for the Bank and are acquired from a broad base of local markets, including both
individual and corporate customers. Total deposits were $19.0 billion at December 31, 2013, compared to $18.3 billion last year,
reflecting an increase of $698.7 million, or 3.8%. Most of this growth occurred in the fourth quarter of 2013. Included in the
increase are balances of $232.3 million acquired in the Summit transaction. Excluding these balances, total deposits grew 2.6%
year over year and reflect a stabilization of the higher growth activity in 2012 and 2011.

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Average deposits grew by $1.2 billion, or 7.3%, in 2013 compared to 2012 with most of this growth occurring in business
demand deposits, which grew $402.4 million, or 9.9%, and in money market deposits, which increased $579.1 million, or 7.1%.
Certificates of deposit with balances under $100,000 fell on average by $82.2 million, or 7.4%, while certificates of deposit over
$100,000 increased by $198.6 million, or 16.8%.

The following table shows year end deposits by type as a percentage of total deposits.

Non-interest bearing
Savings, interest checking and money market
Time open and C.D.’s of less than $100,000
Time open and C.D.’s of $100,000 and over
Total deposits

December 31

2013

2012

35.4%
53.1
5.2
6.3
100.0%

34.3%
53.5
5.9
6.3
100.0%

Core deposits, which include non-interest bearing, interest checking, savings, and money market deposits, supported 75% of
average earning assets in 2013 and 74% in 2012. Average balances by major deposit category for the last six years appear on page
50. A maturity schedule of time deposits outstanding at December 31, 2013 is included in Note 7 on Deposits in the consolidated
financial statements.

The Company’s primary sources of overnight borrowings are federal funds purchased and securities sold under agreements to
repurchase (repurchase agreements). Balances in these accounts can fluctuate significantly on a day-to-day basis and generally
have one day maturities. These short-term balances totaled $996.6 million at December 31, 2013. The Company also holds $350.0
million in long-term structured repurchase agreements that will mature throughout 2014. Total balances of federal funds purchased
and repurchase agreements outstanding at year end 2013 were $1.3 billion, a $263.0 million increase over the $1.1 billion balance
outstanding at year end 2012. On an average basis, these borrowings increased $108.7 million, or 9.2%, during 2013, with increases
of $97.8 million in federal funds purchased and $10.9 million in repurchase agreements. The average rate paid on total federal
funds purchased and repurchase agreements was .06% during 2013 and .07% during 2012.

Most of the Company’s long-term debt is comprised of fixed rate advances from the FHLB. These borrowings increased to
$105.3 million at December 31, 2013, from $103.7 million outstanding at December 31, 2012. The average rate paid on FHLB
advances was 3.56% and 3.60% during 2013 and 2012, respectively. Most of the remaining balance outstanding at December 31,
2013 is due in 2017.

Liquidity and Capital Resources

Liquidity Management

Liquidity is managed within the Company in order to satisfy cash flow requirements of deposit and borrowing customers while
at the same time meeting its own cash flow needs. The Company has taken numerous steps to address liquidity risk and has
developed a variety of liquidity sources which it believes will provide the necessary funds for future growth. The Company
manages its liquidity position through a variety of sources including:

• A portfolio of liquid assets including marketable investment securities and overnight investments,

• A large customer deposit base and limited exposure to large, volatile certificates of deposit,

• Lower long-term borrowings that might place demands on Company cash flow,

• Relatively low loan to deposit ratio promoting strong liquidity,

• Excellent debt ratings from both Standard & Poor’s and Moody’s national rating services, and

• Available borrowing capacity from outside sources.

During 2013, the Company saw faster growth in average loans (up 9.9%) than in deposits (up 7.3%), and maturities of marketable
securities were largely used to fund loan growth, rather than reinvested in the portfolio. As a result, the Company’s average loans
to deposits ratio, one measure of liquidity, increased to 57.1% in 2013 from 55.8% in 2012.

Table of Contents

The Company’s most liquid assets include available for sale marketable investment securities, federal funds sold, balances at
the Federal Reserve Bank, and securities purchased under agreements to resell (resell agreements). At December 31, 2013 and
2012, such assets were as follows:

(In thousands)

Available for sale investment securities

Federal funds sold

Long-term securities purchased under agreements to resell

Balances at the Federal Reserve Bank
Total

2013

2012

8,915,680 $

9,522,248

43,845

1,150,000

707,249
10,816,774 $

27,595

1,200,000

179,164
10,929,007

Federal funds sold are funds lent to the Company’s correspondent bank customers with overnight maturities, and totaled $43.8
million at December 31, 2013. At December 31, 2013, the Company had lent funds totaling $1.2 billion under long-term resell
agreements to other large financial institutions. The agreements mature in 2014 through 2016. Under these agreements, the
Company holds marketable securities, safekept by a third-party custodian, as collateral, which totaled $1.2 billion in fair value at
December 31, 2013. Interest earning balances at the Federal Reserve Bank, which have overnight maturities and are used for
general liquidity purposes, totaled $707.2 million at December 31, 2013. The Company’s available for sale investment portfolio
includes scheduled maturities and expected pay downs of approximately $1.6 billion during 2014, and these funds offer substantial
resources to meet either new loan demand or help offset reductions in the Company’s deposit funding base. The Company pledges
portions of its investment securities portfolio to secure public fund deposits, repurchase agreements, trust funds, letters of credit
issued by the FHLB, and borrowing capacity at the Federal Reserve Bank. At December 31, 2013 and 2012, total investment
securities pledged for these purposes were as follows:

(In thousands)

2013

2012

Investment securities pledged for the purpose of securing:

Federal Reserve Bank borrowings

FHLB borrowings and letters of credit

Repurchase agreements

Other deposits

Total pledged securities

Unpledged and available for pledging

Ineligible for pledging

505,690 $

58,445

2,814,597

1,646,562

5,025,294

2,339,549

1,550,837

604,121

46,732

2,105,867

1,550,114

4,306,834

3,428,781

1,786,633

Total available for sale securities, at fair value

8,915,680 $

9,522,248

Liquidity is also available from the Company’s large base of core customer deposits, defined as non-interest bearing, interest
checking, savings, and money market deposit accounts. At December 31, 2013, such deposits totaled $16.9 billion and represented
88.5% of the Company’s total deposits. These core deposits are normally less volatile, often with customer relationships tied to
other products offered by the Company promoting long lasting relationships and stable funding sources. Total core deposits
increased $741.1 million in 2013, with growth of $609.2 million in corporate core deposits and $131.9 million in consumer core
deposits. Much of this growth occurred in the fourth quarter of 2013, reflecting seasonal patterns. While the Company considers
core consumer deposits less volatile, corporate deposits could decline if interest rates increase significantly or if corporate customers
increase investing activities and reduce deposit balances. If these corporate deposits decline, the Company's funding needs can
be met by liquidity supplied by the investment security portfolio, totaling $1.6 billion as noted above. In addition, as shown on
page 39, the Company has borrowing capacity of $3.4 billion through advances from the FHLB and the Federal Reserve.

(In thousands)

Core deposit base:

Non-interest bearing

Interest checking

Savings and money market

Total

2013

2012

6,750,674 $

6,299,903

1,113,110

8,995,126

976,144

8,841,799

16,858,910 $

16,117,846

Table of Contents

Time open and certificates of deposit of $100,000 or greater totaled $1.2 billion at December 31, 2013. These deposits are

normally considered more volatile and higher costing and comprised 6.3% of total deposits at December 31, 2013.

Other important components of liquidity are the level of borrowings from third party sources and the availability of future
credit. The Company’s outside borrowings are mainly comprised of federal funds purchased, repurchase agreements, and advances
from the FHLB, as follows:

(In thousands)
Borrowings:

Federal funds purchased
Repurchase agreements
FHLB advances

Total

2013

2012

24,795 $

1,321,763
105,310

24,510
1,059,040
103,710

1,451,868 $

1,187,260

Federal funds purchased, which totaled $24.8 million at December 31, 2013, are unsecured overnight borrowings obtained
mainly from upstream correspondent banks with which the Company maintains approved lines of credit. Repurchase agreements
are secured by a portion of the Company’s investment portfolio and are comprised of both non-insured customer funds, totaling
$971.8 million at December 31, 2013, and structured repurchase agreements of $350.0 million. Customer repurchase agreements
are offered to customers wishing to earn interest in highly liquid balances and are used by the Company as a funding source
considered to be stable, but short-term in nature. The structured repurchase agreements were borrowed from an upstream financial
institution and are due in 2014. The Company also borrows on a secured basis through advances from the FHLB, which totaled
$105.3 million at December 31, 2013. All of these advances have fixed interest rates, with the majority maturing in 2017. The
overall long-term debt position of the Company is small relative to its overall liability position.

The Company pledges certain assets, including loans and investment securities, to both the Federal Reserve Bank and the
FHLB as security to establish lines of credit and borrow from these entities. Based on the amount and type of collateral pledged,
the FHLB establishes a collateral value from which the Company may draw advances against the collateral. Also, this collateral
is used to enable the FHLB to issue letters of credit in favor of public fund depositors of the Company. The Federal Reserve Bank
also establishes a collateral value of assets pledged and permits borrowings from the discount window. The following table reflects
the collateral value of assets pledged, borrowings, and letters of credit outstanding, in addition to the estimated future funding
capacity available to the Company at December 31, 2013.

(In thousands)

Total collateral value pledged

Advances outstanding

Letters of credit issued

Available for future advances

December 31, 2013

FHLB

Federal Reserve

Total

2,382,076 $

1,507,280 $

3,889,356

(105,310)

(353,010)

—

(105,310)

(353,010)

1,923,756 $

1,507,280 $

3,431,036

The Company’s average loans to deposits ratio was 57.1% at December 31, 2013, which is considered in the banking industry
to be a measure of strong liquidity. Also, the Company receives outside ratings from both Standard & Poor’s and Moody’s on both
the consolidated company and its subsidiary bank, Commerce Bank. These ratings are as follows:

Commerce Bancshares, Inc.

Issuer rating

Commercial paper rating

Rating outlook

Commerce Bank

Issuer rating

Bank financial strength rating

Rating outlook

Standard &
Poor’s

Moody’s

A-

Stable

P-1

Stable

Aa3

Stable

Table of Contents

The Company considers these ratings to be indications of a sound capital base and strong liquidity and believes that these
ratings would help ensure the ready marketability of its commercial paper, should the need arise. No commercial paper has been
outstanding during the past ten years. The Company has no subordinated or hybrid debt instruments which would affect future
borrowing capacity. Because of its lack of significant long-term debt, the Company believes that, through its Capital Markets
Group or in other public debt markets, it could generate additional liquidity from sources such as jumbo certificates of deposit,
privately-placed corporate notes or other forms of debt. Future financing could also include the issuance of common or preferred
stock.

The cash flows from the operating, investing and financing activities of the Company resulted in a net increase in cash and
cash equivalents of $489.7 million in 2013, as reported in the consolidated statements of cash flows on page 58 of this report.
Operating activities, consisting mainly of net income adjusted for certain non-cash items, provided cash flow of $360.9 million
and has historically been a stable source of funds. Investing activities used total cash of $713.7 million in 2013 and consisted
mainly of purchases and maturities of available for sale investment securities, changes in long-term securities purchased under
agreements to resell, and changes in the level of the Company’s loan portfolio. Growth in the loan portfolio used cash of $938.2
million. Net sales, pay downs and maturities in the investment securities portfolio provided cash of $147.3 million, net repayments
of long-term resell agreements provided cash of $50.0 million, and cash of $47.6 million was acquired in the Summit Bancshares,
Inc. transaction. Investing activities are somewhat unique to financial institutions in that, while large sums of cash flow are
normally used to fund growth in investment securities, loans, or other bank assets, they are normally dependent on the financing
activities described below.

Financing activities provided total cash of $842.4 million, primarily resulting from a $719.2 million increase in deposits and
a net increase of $263.0 million in borrowings of federal funds purchased and repurchase agreements. This increase to cash was
partly offset by purchases of treasury stock of $69.4 million and cash dividend payments of $82.1 million. Future short-term
liquidity needs for daily operations are not expected to vary significantly, and the Company maintains adequate liquidity to meet
these cash flows. The Company’s sound equity base, along with its low debt level, common and preferred stock availability, and
excellent debt ratings, provide several alternatives for future financing. Future acquisitions may utilize partial funding through
one or more of these options.

Cash flows resulting from the Company’s transactions in its common stock were as follows:

(In millions)

Exercise of stock-based awards and sales to affiliate non-employee directors

Purchases of treasury stock

Cash dividends paid

Cash used

2013

2012

2011

10.2 $

(69.4)

(82.1)

15.6 $

(104.9)

(211.6)

(141.3) $

(300.9) $

15.3

(101.2)

(79.1)

(165.0)

The Parent faces unique liquidity constraints due to legal limitations on its ability to borrow funds from its bank subsidiary.
The Parent obtains funding to meet its obligations from two main sources: dividends received from bank and non-bank subsidiaries
(within regulatory limitations) and management fees charged to subsidiaries as reimbursement for services provided by the Parent,
as presented below:

(In millions)

Dividends received from subsidiaries

Management fees

Total

2013

2012

2011

200.4 $
20.7

221.1 $

235.0 $
23.7

258.7 $

180.1
19.3

199.4

These sources of funds are used mainly to pay cash dividends on outstanding common stock, pay general operating expenses,
and purchase treasury stock. At December 31, 2013, the Parent’s available for sale investment securities totaled $57.8 million at
fair value, consisting of common stock and non-agency backed collateralized mortgage obligations. To support its various funding
commitments, the Parent maintains a $20.0 million line of credit with its subsidiary bank. There were no borrowings outstanding
under the line during 2013 or 2012.

Company senior management is responsible for measuring and monitoring the liquidity profile of the organization with oversight
by the Company’s Asset/Liability Committee. This is done through a series of controls, including a written Contingency Funding
Policy and risk monitoring procedures, which include daily, weekly and monthly reporting. In addition, the Company prepares
forecasts to project changes in the balance sheet affecting liquidity and to allow the Company to better plan for forecasted changes.

Table of Contents

Capital Management

The Company maintains strong regulatory capital ratios, including those of its banking subsidiary, in excess of the “well-
capitalized” guidelines under federal banking regulations. The Company’s capital ratios at the end of the last three years are as
follows:

Regulatory risk-based capital ratios:

Tier I capital

Total capital

Leverage ratio

Tangible common equity to assets

Dividend payout ratio

2013

2012

2011

14.06%

13.60%

14.71%

15.28

9.43

9.00

31.51

14.93

9.14

9.25

79.48

16.04

9.55

9.91

31.06

Well-Capitalized
Regulatory
Guidelines

6.00%

10.00

5.00

The Company’s regulatory risked-based capital amounts and risk-weighted assets at the end of the last three years are as

follows:

(In thousands)

Regulatory risk-based capital:

Tier I capital

Tier II capital

Total capital

Total risk-weighted assets

2013

2012

2011

2,061,761

1,906,203 $

1,928,690

177,875

2,239,636

185,938

2,092,141

174,711

2,103,401

14,660,536

14,015,648

13,115,261

The Company maintains a stock buyback program and purchases stock in the market under authorizations by its Board of
Directors. At a July 2013 meeting, the Board of Directors approved the purchase of additional shares, bringing the total shares
authorized for future purchase to 4,000,000 shares. During 2013 the Company purchased 1,741,806 shares of stock at an average
cost of $39.82 per share. At December 31, 2013, 3,492,265 shares remained available for purchase under the current Board
authorization.

The Company’s common stock dividend policy reflects its earnings outlook, desired payout ratios, the need to maintain adequate
capital levels and alternative investment options. The Company paid a special cash dividend of $1.36 per share in the fourth
quarter of 2012, and the regular per share cash dividends increased 2.7% in 2013 compared with 2012. The Company also paid
its twentieth consecutive annual 5% stock dividend in December 2013. The Board of Directors approved a 5% increase in the
first quarter 2014 cash dividend.

Commitments, Contractual Obligations, and Off-Balance Sheet Arrangements

In the normal course of business, various commitments and contingent liabilities arise which are not required to be recorded
on the balance sheet. The most significant of these are loan commitments totaling $8.4 billion (including approximately $3.8
billion in unused approved credit card lines) and the contractual amount of standby letters of credit totaling $325.6 million at
December 31, 2013. As many commitments expire unused or only partially used, these totals do not necessarily reflect future
cash requirements. Management does not anticipate any material losses arising from commitments or contingent liabilities and
believes there are no material commitments to extend credit that represent risks of an unusual nature.

Table of Contents

A table summarizing contractual cash obligations of the Company at December 31, 2013 and the expected timing of these

payments follows:

(In thousands)
Long-term debt obligations, including structured
repurchase agreements*
Operating lease obligations
Purchase obligations
Time open and C.D.’s *
Total

* Includes principal payments only.

Payments Due by Period

In One Year or
Less

After One Year
Through Three
Years

After Three Years
Through Five
Years

After Five Years

Total

351,178 $
5,850
59,232
1,740,247
2,156,507 $

4,132 $
8,984
106,843
362,024
481,983 $

100,000 $
6,172
98,929
84,400
289,501 $

— $

16,300
12,272
1,767
30,339

455,310
37,306
277,276
2,188,438
2,958,330

As of December 31, 2013, the Company had unrecognized tax benefits of $1.4 million. This liability for unrecognized tax
benefits represents an estimate of tax positions that the Company has taken in its tax returns which may not be sustained upon
examination by taxing authorities. Since the ultimate amount and timing of any future cash settlements cannot be predicted with
reasonable certainty, this estimated liability has been excluded from the table above. Further information about these benefits is
located in Note 9 to the consolidated financial statements.

The Company funds a defined benefit pension plan for a portion of its employees. Under the funding policy for the plan,
contributions are made as necessary to provide for current service and for any unfunded accrued actuarial liabilities over a reasonable
period. During 2012, the Company made a discretionary contribution of $1.5 million to its defined benefit pension plan in order
to reduce pension guarantee premiums. No contributions were made to the plan in 2013, and the Company is not required nor
does it expect to make a contribution in 2014.

The Company has investments in several low-income housing partnerships within the areas it serves. These partnerships
supply funds for the construction and operation of apartment complexes that provide affordable housing to that segment of the
population with lower family income. If these developments successfully attract a specified percentage of residents falling in that
lower income range, federal (and sometimes state) income tax credits are made available to the partners. The tax credits are
normally recognized over ten years, and they play an important part in the anticipated yield from these investments. In order to
continue receiving the tax credits each year over the life of the partnership, the low-income residency targets must be maintained.
Under the terms of the partnership agreements, the Company has a commitment to fund a specified amount that will be due in
installments over the life of the agreements, which ranges from 10 to 15 years. At December 31, 2013, the funded investments
totaled $13.9 million and are recorded as other assets in the Company’s consolidated balance sheet. Additional unfunded
commitments, which are recorded as liabilities, amounted to $11.8 million at December 31, 2013.

The Company regularly purchases various state tax credits arising from third-party property redevelopment. These credits are
either resold to third parties or retained for use by the Company. During 2013, purchases and sales of tax credits amounted to
$65.1 million and $59.6 million, respectively. At December 31, 2013, the Company had outstanding purchase commitments
totaling $181.8 million.

Interest Rate Sensitivity

The Company’s Asset/Liability Management Committee (ALCO) measures and manages the Company’s interest rate risk on
a monthly basis to identify trends and establish strategies to maintain stability in net interest income throughout various rate
environments. Analytical modeling techniques provide management insight into the Company’s exposure to changing rates. These
techniques include net interest income simulations and market value analysis. Management has set guidelines specifying acceptable
limits within which net interest income and market value may change under various rate change scenarios. These measurement
tools indicate that the Company is currently within acceptable risk guidelines as set by management.

The Company’s main interest rate measurement tool, income simulations, projects net interest income under various rate change
scenarios in order to quantify the magnitude and timing of potential rate-related changes. Income simulations are able to capture
option risks within the balance sheet where expected cash flows may be altered under various rate environments. Modeled rate
movements include “shocks, ramps and twists”. Shocks are intended to capture interest rate risk under extreme conditions by
immediately shifting rates up and down, while ramps measure the impact of gradual changes and twists measure yield curve risk.
The size of the balance sheet is assumed to remain constant so that results are not influenced by growth predictions. The following
table shows the expected effect that gradual basis point shifts in the swap curve over a twelve month period would have on the
Company’s net interest income, given a static balance sheet.

(Dollars in millions)
300 basis points rising
200 basis points rising
100 basis points rising

December 31, 2013

September 30, 2013

December 31, 2012

$ Change in
Net Interest
Income

% Change in
Net Interest
Income

$ Change in
Net Interest
Income

% Change in
Net Interest
Income

$ Change in
Net Interest
Income

% Change in
Net Interest
Income

($5.0)
1.0
3.4

(.81)%
.17
.56

($6.7)
(.8)
1.8

(1.12)%
(.13)
.30

($2.1)
3.1
4.9

(.36)%
.51
.82

The Company also employs a sophisticated simulation technique known as a stochastic income simulation. This technique
allows management to see a range of results from hundreds of income simulations. The stochastic simulation creates a vector of
potential rate paths around the market’s best guess (forward rates) concerning the future path of interest rates and allows rates to
randomly follow paths throughout the vector. This allows for the modeling of non-biased rate forecasts around the market consensus.
Results give management insight into a likely range of rate-related risk as well as worst and best-case rate scenarios.

The Company also uses market value analyses to help identify longer-term risks that may reside on the balance sheet. This is
considered a secondary risk measurement tool by management. The Company measures the market value of equity as the net
present value of all asset and liability cash flows discounted along the current swap curve plus appropriate market risk spreads. It
is the change in the market value of equity under different rate environments, or effective duration that gives insight into the
magnitude of risk to future earnings due to rate changes. Market value analyses also help management understand the price
sensitivity of non-marketable bank products under different rate environments.

Under the above scenarios at December 31, 2013, a gradual increase in interest rates of 100 basis points is expected to increase
net interest income from the base calculation by $3.4 million, or .56%, and a rise of 200 basis points is expected to increase net
interest income by $1.0 million, or .17%. Under a 300 basis points rising rate scenario, net interest income would decrease by
$5.0 million, or .81%. Due to the already low interest rate environment, the Company did not model falling rate scenarios. The
change in net interest income from the base calculation at December 31, 2013 for the three scenarios shown was higher than
projections made at September 30, 2013, largely due to a change in the mix of interest bearing liabilities. Short-term borrowings
of federal funds purchased and repurchase agreements, in addition to short-term certificates of deposit, are generally more rate-
sensitive, and these balances declined from the previous quarter. They were replaced by higher balances of demand and money
market deposits, which are less rate-sensitive. This change resulted in a more asset-sensitive risk pattern and improving income
projections. As shown in the above scenarios, as rates rise from 100 to 300 basis points, the effect on projected net interest income
generally becomes more negative. This occurs because, in the higher rate scenarios, the non-contractual deposits are modeled to
become more rate sensitive, resulting in margin compression. Also, these scenarios project deposit run-off which is replaced by
higher costing short-term borrowings. Rising rates also tend to slow prepayments of both residential mortgage loans and mortgage-
backed securities, which also negatively affects net interest income.

Through review and oversight by the ALCO, the Company attempts to engage in strategies that neutralize interest rate risk as
much as possible. The Company’s balance sheet remains well-diversified with moderate interest rate risk and is well-positioned
for future growth. The use of derivative products is limited and the deposit base is strong and stable. The loan to deposit ratio is
still at relatively low levels, which should present the Company with opportunities to fund future loan growth at reasonable costs.
The Company believes that its approach to interest rate risk has appropriately considered its susceptibility to both rising and falling
rates and has adopted strategies which minimize impacts of interest rate risk.

Derivative Financial Instruments

The Company maintains an overall interest rate risk management strategy that permits the use of derivative instruments to
modify exposure to interest rate risk. The Company’s interest rate risk management strategy includes the ability to modify the re-
pricing characteristics of certain assets and liabilities so that changes in interest rates do not adversely affect the net interest margin
and cash flows. Interest rate swaps are used on a limited basis as part of this strategy. As of December 31, 2013, the Company had
entered into two interest rate swaps with a notional amount of $12.2 million which are designated as fair value hedges of certain
fixed rate loans. The Company also sells swap contracts to customers who wish to modify their interest rate sensitivity. The
Company offsets the interest rate risk of these swaps by purchasing matching contracts with offsetting pay/receive rates from other
financial institutions. The notional amount of these types of swaps at December 31, 2013 was $584.8 million.

Credit risk participation agreements arise when the Company contracts, as a guarantor or beneficiary, with other financial
institutions to share credit risk associated with certain interest rate swaps. These agreements provide for reimbursement of losses
resulting from a third party default on the underlying swap.

Table of Contents

The Company enters into foreign exchange derivative instruments as an accommodation to customers and offsets the related
foreign exchange risk by entering into offsetting third-party forward contracts with approved, reputable counterparties. In addition,
the Company takes proprietary positions in such contracts based on market expectations. This trading activity is managed within
a policy of specific controls and limits. Most of the foreign exchange contracts outstanding at December 31, 2013 mature within
six months.

In all of these contracts, the Company is exposed to credit risk in the event of nonperformance by counterparties, who may be
bank customers or other financial institutions. The Company controls the credit risk of its financial contracts through credit
approvals, limits and monitoring procedures. Because the Company generally enters into transactions only with high quality
counterparties, there have been no losses associated with counterparty nonperformance on derivative financial instruments.

The following table summarizes the notional amounts and estimated fair values of the Company’s derivative instruments at
December 31, 2013 and 2012. Notional amount, along with the other terms of the derivative, is used to determine the amounts to
be exchanged between the counterparties. Because the notional amount does not represent amounts exchanged by the parties, it
is not a measure of loss exposure related to the use of derivatives nor of exposure to liquidity risk.

2013

2012

(In thousands)

Notional
Amount

Positive Fair
Value

Negative Fair
Value

Notional
Amount

Positive Fair
Value

Negative Fair
Value

Interest rate swaps

596,933

11,428

(11,729)

435,542

16,334

(17,060)

Interest rate caps
Credit risk participation
agreements
Foreign exchange contracts
Total at December 31

9,736

52,456

81,207
740,332

(1)

(69)

1,547
12,980

(1,530)
(13,329)

27,736

43,243

47,897
554,418

396
16,740

(1)

(196)

(461)
(17,718)

Operating Segments

The Company segregates financial information for use in assessing its performance and allocating resources among three
operating segments. The results are determined based on the Company’s management accounting process, which assigns balance
sheet and income statement items to each responsible segment. These segments are defined by customer base and product type.
The management process measures the performance of the operating segments based on the management structure of the Company
and is not necessarily comparable with similar information for any other financial institution. Each segment is managed by
executives who, in conjunction with the Chief Executive Officer, make strategic business decisions regarding that segment. The
three reportable operating segments are Consumer, Commercial and Wealth. Additional information is presented in Note 13 on
Segments in the consolidated financial statements.

The Company uses a funds transfer pricing method to value funds used (e.g., loans, fixed assets, cash, etc.) and funds provided
(deposits, borrowings, and equity) by the business segments and their components. This process assigns a specific value to each
new source or use of funds with a maturity, based on current swap rates, thus determining an interest spread at the time of the
transaction. Non-maturity assets and liabilities are valued using weighted average pools. The funds transfer pricing process
attempts to remove interest rate risk from valuation, allowing management to compare profitability under various rate environments.
The Company also assigns loan charge-offs and recoveries (labeled in the table below as “provision for loan losses”) directly to
each operating segment instead of allocating an estimated loan loss provision. The operating segments also include a number of
allocations of income and expense from various support and overhead centers within the Company.

Table of Contents

The table below is a summary of segment pre-tax income results for the past three years.

(Dollars in thousands)

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated
Totals

Year ended December 31, 2013:

Net interest income

Provision for loan losses

Non-interest income

Investment securities losses, net

Non-interest expense

Income before income taxes

Year ended December 31, 2012:

Net interest income

Provision for loan losses

Non-interest income

Investment securities gains, net

268,283

288,722

40,194

597,199

(34,277)

113,377

—

(270,209)

77,174

274,844

(35,496)

114,307

—

3,772

186,446

—

(235,346)

243,594

290,968

(2,824)

179,824

—

(688)

116,765

—

(31,193)

416,588

—

(96,530)

(602,085)

59,741

39,498

(695)

108,472

—

380,509

605,310

(39,015)

402,603

—

22,173

10,840

1,798

(4,425)

(27,548)

2,838

34,596

11,728

(2,973)

4,828

619,372

(20,353)

418,386

(4,425)

(629,633)

383,347

639,906

(27,287)

399,630

4,828

Non-interest expense

(266,740)

(226,935)

(90,659)

(584,334)

(34,135)

(618,469)

Income before income taxes

86,915

241,033

56,616

384,564

14,044

398,608

2013 vs 2012
Increase (decrease) in income before
income taxes:
Amount

(9,741)

2,561

3,125

(4,055)

(11,206)

(15,261)

Percent

(11.2)%

1.1%

5.5%

(1.1)%

(79.8)%

(3.8)%

Year ended December 31, 2011:

Net interest income

Provision for loan losses

Non-interest income

Investment securities gains, net

283,555

283,790

38,862

606,207

(47,273)

131,253

—

(16,195)

162,533

—

(712)

101,836

—

(64,180)

395,622

—

39,863

12,665

(2,705)

10,812

646,070

(51,515)

392,917

10,812

Non-interest expense

(269,435)

(221,273)

(89,108)

(579,816)

(37,433)

(617,249)

Income before income taxes

98,100

208,855

50,878

357,833

23,202

381,035

2012 vs 2011
Increase (decrease) in income before
income taxes:
Amount

Percent

Consumer

(11,185)

32,178

5,738

26,731

(9,158)

17,573

(11.4 )%

15.4 %

11.3 %

7.5 %

(39.5 )%

4.6 %

The Consumer segment includes consumer deposits, consumer finance, and consumer debit and credit cards. Pre-tax
profitability for 2013 was $77.2 million, a decrease of $9.7 million, or 11.2%, from 2012. This decrease was mainly due to a
decline of $6.6 million, or 2.4%, in net interest income, coupled with an increase of $3.5 million, or 1.3%, in non-interest expense.
In addition, non-interest income decreased $930 thousand, while the provision for loan losses decreased $1.2 million, or 3.4%.
Net interest income declined due to a $4.7 million decrease in loan interest income and a $7.3 million decrease in net allocated
funding credits assigned to the Consumer segment's loan and deposit portfolios, partly offset by a decline of $5.3 million in deposit
interest expense. Non-interest income decreased mainly due to declines in deposit account fees (mainly overdraft charges),
mortgage banking revenue, and ATM fees, but the declines were partly offset by growth in bank card fees. Non-interest expense
increased over the prior year due to higher corporate management fees, bank card related expense, building rent expense and credit
card fraud losses, partly offset by lower incentive compensation expense and allocated building security expense. The provision
for loan losses totaled $34.3 million, a $1.2 million decrease from 2012, which was mainly due to lower losses on marine and RV
loans. Total average loans in this segment increased $170.8 million, or 7.1%, in 2013 compared to the prior year due to growth
in auto loan originations, partly offset by repayments of marine and RV loans. Average deposits increased 5.7% over the prior
year, resulting mainly from growth in interest checking and money market deposit accounts, partly offset by a decline in certificates
of deposit under $100,000.

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Pre-tax profitability for 2012 was $86.9 million, a decrease of $11.2 million, or 11.4%, from 2011. This decrease was mainly
due to a decline of $8.7 million, or 3.1%, in net interest income, coupled with a decline of $16.9 million, or 12.9%, in non-interest
income. These income reductions were partly offset by a decrease of $11.8 million in the provision for loan losses and a $2.7
million decrease in non-interest expense. Net interest income declined due to a $7.9 million decrease in loan interest income and
a $9.8 million decrease in net allocated funding credits, partly offset by a decline of $9.0 million in deposit interest expense. Non-
interest income decreased mainly due to declines in bank card fee income (primarily debit card fees) and deposit account fees
(mainly overdraft charges). Non-interest expense declined from the same period in the previous year due to lower FDIC insurance
expense and corporate management fees, partly offset by higher salaries expense. The provision for loan losses totaled $35.5
million, an $11.8 million decrease from 2011, which was due mainly to lower losses on consumer credit card loans and marine
and RV loans. Total average loans decreased 3.0% in 2012 compared to the prior year due to declines in held for sale student
loans and personal real estate loans. Consumer loans grew, however, due to auto loan growth, which was partly offset by declining
marine and RV loans. Average deposits increased 4.2% over the prior period, due mainly to money market and interest checking
account growth, partly offset by lower balances of certificates of deposit under $100,000.

Commercial

The Commercial segment provides corporate lending (including the Small Business Banking product line within the branch
network), leasing, international services, and business, government deposit, and related commercial cash management services,
as well as merchant and commercial bank card products. The segment includes the Capital Markets Group, which sells fixed-
income securities to individuals, corporations, correspondent banks, public institutions, and municipalities, and also provides
investment safekeeping and bond accounting services. Pre-tax income for 2013 increased $2.6 million, or 1.1%, compared to the
prior year, mainly due to higher non-interest income and a decline in the provision for loan losses, partly offset by higher non-
interest expense and a decline in net interest income. Net interest income decreased $2.2 million, due to a $5.7 million decline in
loan interest income, partly offset by higher net allocated funding credits of $3.0 million. Non-interest income increased by $6.6
million, or 3.7%, over the previous year due to growth in bank card fees (mainly corporate card), partly offset by lower capital
market fees. Growth was also seen in corporate cash management fees and tax credit sales fees. Non-interest expense increased
$8.4 million, or 3.7%, over the previous year, mainly due to higher full-time salaries expense, a provision recorded on a letter of
credit exposure, and higher bank card related expense. These expense increases were partly offset by higher gains on sales of
foreclosed property, lower incentive compensation, and lower processing costs. The provision for loan losses declined $6.6 million
from last year, as business real estate loan net charge-offs declined $4.2 million and construction and land loan net recoveries
increased $4.4 million, while business loan recoveries decreased by $1.6 million. Average segment loans increased $476.0 million,
or 8.4%, compared to 2012 as a result of growth in all commercial loan categories. Average deposits increased $542.7 million,
or 8.7%, due to growth in non-interest bearing accounts and certificates of deposit over $100,000.

In 2012, pre-tax profitability for the Commercial segment increased $32.2 million, or 15.4%, compared to the prior year, mainly
due to a lower provision for loan losses and growth in net interest income and non-interest income. Net interest income increased
$7.2 million, or 2.5%, due to higher net allocated funding credits of $15.4 million (related to higher average deposit balances),
partly offset by a $10.1 million decline in loan interest income. The provision for loan losses in the segment totaled $2.8 million
in 2012, a decrease of $13.4 million from 2011. During 2012, net recoveries of $2.5 million were recorded on business loans,
compared to net charge-offs of $4.7 million in 2011. This decline in net charge-offs was partly due to recoveries of $3.6 million
on two non-performing loans in 2012. In addition, net charge-offs on construction loans decreased $7.2 million. Non-interest
income increased by $17.3 million, or 10.6.%, over the previous year due to growth in bank card fees (mainly corporate card),
capital market fees and tax credit sales revenue. Non-interest expense increased $5.7 million, or 2.6%, over 2011, mainly due to
higher salaries expense and bank card related expenses, partly offset by lower corporate management fees. Average segment loans
increased 1.0% compared to 2011 as a result of a growth in business real estate, lease and tax-free loans, partly offset by a decline
in construction loans. Average deposits increased 11.5% due to growth in non-interest bearing accounts, money market deposit
accounts and interest checking accounts, partly offset by a decline in certificates of deposit over $100,000.

Wealth

The Wealth segment provides traditional trust and estate planning, advisory and discretionary investment management services,
brokerage services, and includes Private Banking accounts. At December 31, 2013, the Trust group managed investments with a
market value of $20.4 billion and administered an additional $14.8 billion in non-managed assets. It also provides investment
management services to The Commerce Funds, a series of mutual funds with $1.8 billion in total assets at December 31, 2013.
Wealth segment pre-tax profitability for 2013 was $59.7 million, compared to $56.6 million in 2012, an increase of $3.1 million,
or 5.5%. Net interest income increased $696 thousand, or 1.8%, mainly due to a $1.2 million decline in deposit interest expense
and an increase of $529 thousand in loan interest income, which were partly offset by a $1.1 million decrease in net allocated
funding credits. Non-interest income increased $8.3 million, or 7.6%, over the prior year due to higher personal and institutional
trust fees and brokerage advisory fees. Non-interest expense increased $5.9 million, or 6.5%, mainly due to higher full-time salary
costs, incentive compensation and processing costs. Average assets increased $112.4 million, or 15.1%, during 2013 mainly due

Table of Contents

to higher loan balances (mainly consumer and personal real estate loans) originated in this segment. Average deposits also increased
$195.9 million, or 11.6%, due to growth in money market and interest checking deposit accounts.

In 2012, pre-tax income for the Wealth segment was $56.6 million compared to $50.9 million in 2011, an increase of $5.7
million, or 11.3%. Net interest income increased $636 thousand, or 1.6%, and was impacted by a $1.8 million decline in deposit
interest expense, partly offset by a $1.0 million decrease in net allocated funding credits. Non-interest income increased $6.6
million, or 6.5%, over the prior year due to higher personal and institutional trust fees. Non-interest expense increased $1.6 million,
or 1.7%, mainly due to higher salary and benefit costs, partly offset by lower fraud losses and legal and professional fees. Average
assets increased $62.9 million, or 9.2%, during 2012 mainly due to higher loan balances, while average deposits increased $158.5
million, or 10.3%, on higher money market and interest checking accounts.

The segment activity, as shown above, includes both direct and allocated items. Amounts in the “Other/Elimination” column
include activity not related to the segments, such as certain administrative functions, the investment securities portfolio, and the
effect of certain expense allocations to the segments. Also included in this category is the difference between the Company’s
provision for loan losses and net loan charge-offs, which are generally assigned directly to the segments. In 2013, the pre-tax
income in this category was $2.8 million, compared to $14.0 million in 2012. This decrease occurred partly due to a $12.4 million
decline in net interest income in this category, related to the earnings of the investment portfolio and interest expense on borrowings
not allocated to a segment. In addition, unallocated securities gains declined $9.3 million, while unallocated non-interest expense
was lower by $6.6 million.

Impact of Recently Issued Accounting Standards

Other Comprehensive Income In February 2013, the Financial Accounting Standards Board (FASB) issued ASU 2013-02,
"Reporting of Amounts Reclassified Out of Accumulated Other Comprehensive Income". The amendments require an entity to
present, either in the income statement or in the notes, significant amounts reclassified out of accumulated other comprehensive
income by the respective line items of net income, but only if the amount reclassified is required under U.S. GAAP to be reclassified
to net income in its entirety in the same reporting period. For other amounts that are not required under U.S. GAAP to be reclassified
in their entirety, an entity is required to cross-reference to other disclosures that provide additional detail about those amounts.
This ASU was effective for annual and interim periods beginning January 1, 2013. Adoption of the ASU did not have a significant
effect on the Company's consolidated financial statements (see Note 12 to the consolidated financial statements).

Balance Sheet In December 2011, the FASB issued ASU 2011-11, "Disclosures about Offsetting Assets and Liabilities". The
ASU is a joint requirement by the FASB and International Accounting Standards Board to enhance current disclosures and increase
comparability of GAAP and International Financial Reporting Standards (IFRS) financial statements. Under the ASU, an entity
is required to disclose both gross and net information about instruments and transactions eligible for offset in the balance sheet,
as well as instruments and transactions subject to an agreement similar to a master netting agreement. ASU 2013-01, "Clarifying
the Scope of Disclosures about Offsetting Assets and Liabilities" was issued in January 2013, and amended ASU 2011-11 to
specifically include only derivatives accounted for under Topic 815, repurchase and reverse repurchase agreements, and securities
borrowing and lending transactions that are either offset or subject to an enforceable master netting arrangement. Both ASUs
were effective for annual and interim periods beginning January 1, 2013, and their required disclosures are included in the
accompanying Note 19 to the consolidated financial statements.

Investment Companies In June 2013, the FASB issued ASU 2013-08, "Amendments to the Scope, Measurement, and Disclosure
Requirements" for investment companies. The amendments changed the assessment of whether an entity is an investment company
by requiring an entity to possess certain fundamental characteristics, while allowing judgment in assessing other typical
characteristics. The ASU was effective January 1, 2014, and the Company did not change the status of any subsidiary or the
accounting applied to a subsidiary under the new guidelines.

Derivatives The FASB issued ASU 2013-10, "Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate)
as a Benchmark Interest Rate for Hedge Accounting Purposes", in July 2013. These amendments allow the Fed Funds Effective
Swap Rate (OIS) to be used as a U.S. benchmark interest rate for hedge accounting purposes, in addition to the current benchmark
rates of UST (the rate on direct Treasury obligations of the U.S. government) and LIBOR (the London Interbank Offered Rate on
swaps). The amendments were effective on a prospective basis for new or redesignated hedging relationships on July 17, 2013.
The adoption did not have a significant effect on the Company's consolidated financial statements.

Investments - Equity Method and Joint Ventures The FASB issued ASU 2014-01, "Accounting for Investments in Qualified
Affordable Housing Projects", in January 2014. These amendments allow investors in low income housing tax credit entities to
account for the investments using a proportional amortization method, provided that certain conditions are met, and recognize

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amortization of the investment as a component of income tax expense. In addition, disclosures are required that will enable users
to understand the nature of the investments, and the effect of the measurement of the investments and the related tax credits on
the investor's financial statements. This ASU is effective for interim and annual periods beginning January 1, 2015 and should
be applied retrospectively to all periods presented. The adoption is not expected to have a significant effect on the Company's
consolidated financial statements.

Troubled Debt Restructurings by Creditors The FASB issued ASU 2014-04, "Reclassification of Residential Real Estate
Collateralized Consumer Mortgage Loans upon Foreclosure", in January 2014. These amendments require companies to disclose
the amount of foreclosed residential real estate property held and the recorded investment in consumer mortgage loans secured
by residential real estate properties for which formal foreclosure proceedings are in process according to local requirements of
the applicable jurisdiction. The ASU also defines when a creditor is considered to have received physical possession of residential
real estate property collateralizing a consumer mortgage loan. The amendments are effective for interim and annual periods
beginning January 1, 2015. The adoption is not expected to have a significant effect on the Company's consolidated financial
statements.

Corporate Governance

The Company has adopted a number of corporate governance measures. These include corporate governance guidelines, a code
of ethics that applies to its senior financial officers and the charters for its audit committee, its committee on compensation and
human resources, and its committee on governance/directors. This information is available on the Company’s Web site
www.commercebank.com under Investor Relations.

Table of Contents

SUMMARY OF QUARTERLY STATEMENTS OF INCOME

Year ended December 31, 2013

(In thousands, except per share data)

Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains (losses), net

Salaries and employee benefits

Other expense

Provision for loan losses

Income before income taxes

Income taxes

Non-controlling interest

Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

Year ended December 31, 2012
(In thousands, except per share data)

Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains (losses), net

Salaries and employee benefits

Other expense

Provision for loan losses

Income before income taxes

Income taxes

Non-controlling interest

12/31/2013

9/30/2013

6/30/2013

3/31/2013

For the Quarter Ended

162,141 $

162,144 $

167,255 $

(7,276)

154,865

109,522

(1,342)

(95,012)

(66,306)

(5,543)

96,184

(30,359)

(7,438)

154,706

106,311

650

(91,405)

(64,907)

(4,146)

101,209

(32,764)

(221)

(7,797)

159,458

102,676

(1,568)

(89,569)

(67,397)

(7,379)

96,221

(30,182)

(234)

65,915 $

68,224 $

65,805 $

.69 $

94,843

95,321

.71 $

94,504

94,975

.69 $

94,273

94,667

158,745

(8,402)

150,343

99,877

(2,165)

(90,881)

(64,156)

(3,285)

89,733

(28,925)

209

61,017

.64

.63

94,722

94,966

12/31/2012

9/30/2012

6/30/2012

3/31/2012

For the Quarter Ended

170,185 $

163,194 $

174,624 $

(8,932)

161,253

103,309

(3,728)

(94,553)

(63,724)

(8,326)

94,231

(27,628)

188

(9,383)

153,811

100,922

3,180

(89,292)

(64,099)

(5,581)

98,941

(32,155)

(780)

(9,519)

165,105

100,816

1,336

(87,511)

(68,829)

(5,215)

105,702

(34,466)

(503)

169,966

(10,229)

159,737

94,583

4,040

(89,543)

(60,918)

(8,165)

99,734

(32,920)

(1,015)

65,799

.67

97,264

97,633

Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

66,791 $

66,006 $

70,733 $

.69 $

95,366

95,549

.68 $

95,801

96,130

.73 $

.72 $

96,363

96,658

Year ended December 31, 2011
(In thousands, except per share data)

12/31/2011

9/30/2011

6/30/2011

3/31/2011

For the Quarter Ended

Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains, net

Salaries and employee benefits

Other expense

Provision for loan losses

Income before income taxes

Income taxes
Non-controlling interest

Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

* Restated for the 5% stock dividend distributed in 2013.

173,223 $

(11,466)

161,757

94,035

4,942

(88,010)

(68,020)

(12,143)

92,561

(29,514)
(1,543)

170,835 $

(12,205)

158,630

101,632

2,587

(85,700)

(68,046)

(11,395)

97,708

(31,699)
(657)

178,087 $

(13,377)

164,710

101,344

1,956

(84,223)

(69,290)

(12,188)

102,309

(32,692)
(583)

61,504 $

65,352 $

69,034 $

.63 $

97,455

97,740

.66 $

.65 $

98,648

98,935

.68 $

100,180

100,629

175,826

(14,853)

160,973

95,906

1,327

(87,392)

(66,568)

(15,789)

88,457

(27,507)
(497)

60,453

.60

100,097

100,524

Table of Contents

AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

(Dollars in thousands)

ASSETS
Loans:(A)

Business(B)
Real estate – construction and land
Real estate – business
Real estate – personal
Consumer
Revolving home equity
Student(C)
Consumer credit card
Overdrafts

Total loans
Loans held for sale
Investment securities:

U.S. government & federal agency

obligations

Government-sponsored enterprise

obligations
State & municipal obligations(B)
Mortgage-backed securities
Asset-backed securities
Other marketable securities(B)
Trading securities(B)
Non-marketable securities(B)

Total investment securities
Short-term federal funds sold and

securities purchased under
agreements to resell

Long-term securities purchased under

agreements to resell

Interest earning deposits with banks
Total interest earning assets
Allowance for loan losses
Unrealized gain on investment

securities

Cash and due from banks
Land, buildings and equipment - net
Other assets
Total assets

LIABILITIES AND EQUITY

Interest bearing deposits:

Savings
Interest checking and money

market

Time open & C.D.’s of less than

$100,000

Time open & C.D.’s of $100,000

and over

Total interest bearing deposits
Borrowings:

Federal funds purchased and

securities sold under agreements
to repurchase
Other borrowings

Total borrowings
Total interest bearing liabilities
Non-interest bearing deposits
Other liabilities
Equity
Total liabilities and equity
Net interest margin (T/E)

Net yield on interest earning assets

Percentage increase (decrease) in

net interest margin (T/E)
compared to the prior year

Average
Balance

2013

Interest
Income/
Expense

Average Rates
Earned/Paid

Average
Balance

2012

Interest
Income/
Expense

Average Rates
Earned/Paid

Average
Balance

2011

Interest
Income/
Expense

Average Rates
Earned/Paid

Years Ended December 31

3,366,564 $
378,896
2,251,113
1,694,955
1,437,270
424,358
—
752,478
6,020
10,311,654
4,488

401,162

499,947

1,617,814
3,187,648
3,061,415
182,323
20,986
116,557
9,087,852

102,847
15,036
92,555
66,353
67,299
16,822
—
84,843
—
445,755
176

8,775

8,658

58,522
87,523
27,475
5,625
472
12,226
209,276

24,669

106

21,119

387
676,819

1,174,589

155,885
20,759,137
(166,846)

157,910

382,500
357,544
383,739
$ 21,873,984

625,517

766

9,059,524

13,589

6,002

6,383

26,740

809

3,364
4,173
30,913

1,034,991

1,380,003

12,100,035

1,294,691

103,901
1,398,592
13,498,627
5,961,116
237,130
2,177,111
$ 21,873,984

3.05 % $
3.97
4.11
3.91
4.68
3.96
—
11.28
—
4.32
3.92

2,962,699 $
356,425
2,193,271
1,503,357
1,180,538
446,204
—
730,697
6,125
9,379,316
9,688

102,013
15,146
98,693
65,642
66,402
18,586
—
85,652
—
452,134
361

3.44 % $
4.25
4.50
4.37
5.62
4.17
—
11.72
—
4.82
3.73

2,910,668 $
419,905
2,117,031
1,433,869
1,118,700
468,718
—
746,724
6,953
9,222,568
47,227

104,624
18,831
101,988
69,048
70,127
19,952
—
84,479
—
469,049
1,115

2.19

1.73

3.62
2.75
.90
3.09
2.25
10.49
2.30

.43

1.80

.25
3.26

.12

.15

.58

.46

.22

.06

3.24
.30
.23 %

332,382

12,260

306,676

1,376,872
3,852,616
2,925,249
139,499
25,107
118,879
9,077,280

5,653

54,056
107,527
31,940
6,556
637
12,558
231,187

16,393

19,174

339
703,277

892,624

135,319
19,510,620
(178,934)

257,511

369,020
357,336
385,125
$ 20,700,678

574,336

802

8,430,559

17,880

7,918

7,174

33,774

808

3,481
4,289
38,063

1,117,236

1,181,426

11,303,557

1,185,978

108,916
1,294,894
12,598,451
5,522,991
334,684
2,244,552
$ 20,700,678

3.69

1.84

3.93
2.79
1.09
4.70
2.54
10.56
2.55

.50

2.15

.25
3.60

357,861

17,268

253,020

1,174,751
3,556,106
2,443,901
171,409
20,011
107,501
8,084,560

5,781

51,988
114,405
30,523
8,455
552
8,283
237,255

10,690

13,455

487
721,416

852

25,004

11,352

9,272

46,480

1,741

3,680
5,421
51,901

768,904

194,176
18,328,125
(191,311)

162,984

348,875
377,200
378,642
$ 19,404,515

.14

.21

.71

.61

.30

525,371

7,702,901

1,291,165

1,409,740

10,929,177

.07

3.20
.33
.30 %

1,035,007

112,107
1,147,114
12,076,291
4,742,033
476,249
2,109,942
$ 19,404,515

645,906

665,214

669,515

3.11 %

(2.90)%

3.41 %

(.64)%

3.59%
4.48
4.82
4.82
6.27
4.26
—
11.31
—
5.09
2.36

4.83

2.28

4.43
3.22
1.25
4.93
2.76
7.71
2.93

.51

1.75

.25
3.94

.16

.32

.88

.66

.43

.17

3.28
.47
.43%

3.65%

.51%

(A) Loans on non-accrual status are included in the computation of average balances. Included in interest income above are loan fees and late charges, net of amortization of deferred loan

origination fees and costs, which are immaterial. Credit card income from merchant discounts and net interchange fees are not included in loan income.

(B)

Interest income and yields are presented on a fully-taxable equivalent basis using the Federal statutory income tax rate. Loan interest income includes tax free loan income (categorized
as business loan income) which includes tax equivalent adjustments of $6,673,000 in 2013, $5,803,000 in 2012, $5,538,000 in 2011, $4,620,000 in 2010, $3,922,000 in 2009 and

Table of Contents

Average
Balance

2010

Interest
Income/
Expense

Average Rates
Earned/Paid

Average
Balance

2009

Interest
Income/
Expense

Average Rates
Earned/Paid

Average
Balance

2008

Interest
Income/
Expense

Average Rates
Earned/Paid

Average Balance
Five Year Compound
Growth Rate

Years Ended December 31

2,887,427 $
557,282
2,029,214
1,476,031
1,250,076
484,878
246,395
760,079
7,288
9,698,670
358,492

439,073

203,593

966,694
2,821,485
1,973,734
183,328
21,899
113,326
6,723,132

110,792
22,384
102,451
76,531
84,204
20,916
5,783
89,225
—
512,286
6,091

9,673

4,591

45,469
113,222
38,559
8,889
671
7,216
228,290

6,542

2,549

427
749,691

622

28,676

22,871

13,847

66,016

2,584

14,948
17,532
83,548

150,235

171,883
17,108,954
(195,870)

149,106

368,340
395,108
410,361
$ 18,235,999

478,592

6,785,299

1,660,462

1,323,952

10,248,305

1,085,121

452,810
1,537,931
11,786,236
4,114,664
346,312
1,988,787
$ 18,235,999

116,686
26,746
108,107
87,085
101,761
21,456
9,440
89,045
—
560,326
8,219

6,754

4,219

43,882
136,921
30,166
9,793
506
6,398
238,639

222

—

807
808,213

642

30,789

51,982

35,371

118,784

3,699

31,527
35,226
154,010

3.84% $
4.02
5.05
5.18
6.74
4.31
2.35
11.74
—
5.28
1.70

3,119,778 $
739,896
2,143,675
1,585,273
1,464,170
495,629
344,243
727,422
9,781
10,629,867
397,583

2.20

2.25

4.70
4.01
1.95
4.85
3.06
6.37
3.40

.73

1.70

.25
4.38

.13

.42

1.38

1.05

.64

.24

3.30
1.14
.71%

169,214

137,928

873,607
2,802,532
937,435
179,847
16,927
136,911
5,254,401

43,811

—

325,744
16,651,406
(181,417)

24,105

364,579
411,366
349,164
$ 17,619,203

438,748

5,807,753

2,055,952

1,858,543

10,160,996

968,643

920,467
1,889,110
12,050,106
3,660,166
176,676
1,732,255
$ 17,619,203

3.74% $
3.61
5.04
5.49
6.95
4.33
2.74
12.24
—
5.27
2.07

3,478,927 $
701,519
2,281,664
1,522,172
1,674,497
474,635
13,708
776,810
11,926
10,935,858
347,441

170,620
34,445
136,955
88,322
119,837
23,960
287
83,972
—
658,398
14,968

3.99

3.06

5.02
4.89
3.22
5.45
2.99
4.67
4.54

.51

—

.25
4.85

.15

.53

2.53

1.90

1.17

.38

3.43
1.86
1.28%

7,065

364

7,075

37,770
112,184
13,185
4,243
1,355
7,730
183,906

8,287

—

198
865,757

1,186

59,947

77,322

55,665

194,120

25,085

37,905
62,990
257,110

176,018

695,542
2,203,921
265,546
98,650
28,840
133,996
3,609,578

425,273

—

46,670
15,364,820
(145,176)

27,068

451,105
412,852
343,664
$ 16,454,333

400,948

5,123,709

2,149,119

1,629,500

9,303,276

1,373,625

1,092,746
2,466,371
11,769,647
2,946,534
140,333
1,597,819
$ 16,454,333

666,143

654,203

608,647

3.89%

1.83%

3.93%

7.48%

4.90%
4.91
6.00
5.80
7.16
5.05
2.10
10.81
—
6.02
4.31

5.15

4.02

5.43
5.09
4.97
4.30
4.70
5.77
5.09

1.95

—

.42
5.63

.30

1.17

3.60

3.42

2.09

1.83

3.47
2.55
2.18%

3.96%

9.85%

(.65)%

(11.59)
(.27)
2.17
(3.01)
(2.21)
NM
(.63)
(12.78)
(1.17)
(58.10)

124.31

23.22

18.39
7.66
63.06
13.07
(6.16)
(2.75)
20.28

(43.42)

27.28
6.20
2.82

42.30

(3.25)
(2.84)
2.23
5.86

9.30

12.07

(13.60)

(3.27)

5.40

(1.18)

(37.54)
(10.73)
2.78
15.13
11.06
6.38
5.86 %

$3,553,000 in 2008. Investment securities interest income include tax equivalent adjustments of $19,861,000 in 2013, $19,505,000 in 2012, $17,907,000 in 2011, $15,593,000 in 2010,
$14,779,000 in 2009 and $12,355,000 in 2008. These adjustments relate to state and municipal obligations, other marketable securities, trading securities, and non-marketable securities.

(C)

In December 2008, the Company purchased $358,451,000 of student loans with the intent to hold to maturity. In October 2010, the seller elected to repurchase the loans under the terms
of the original agreement.

Table of Contents

QUARTERLY AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

(Dollars in millions)

ASSETS

Loans:

Business(A)
Real estate – construction and land

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts
Total loans

Loans held for sale

Investment securities:

U.S. government & federal agency

obligations

Government-sponsored enterprise

obligations
State & municipal obligations(A)
Mortgage-backed securities

Asset-backed securities
Other marketable securities(A)
Trading securities(A)
Non-marketable securities(A)
Total investment securities

Short-term federal funds sold and
securities purchased under agreements
to resell

Long-term securities purchased under
agreements to resell
Interest earning deposits with banks
Total interest earning assets

Allowance for loan losses

Unrealized gain on investment securities

Cash and due from banks

Land, buildings and equipment – net

Other assets
Total assets

LIABILITIES AND EQUITY
Interest bearing deposits:

Savings

Interest checking and money market

Time open & C.D.’s under $100,000

Time open & C.D.’s $100,000 & over

Total interest bearing deposits

Borrowings:

Federal funds purchased and securities
sold under agreements to repurchase

Other borrowings
Total borrowings

Total interest bearing liabilities

Non-interest bearing deposits

Other liabilities

Equity
Total liabilities and equity
Net interest margin (T/E)

$
$

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Year ended December 31, 2013

3,635

391

2,300

1,783

1,500

421

760

10,797

—

405

663

1,629

2,944

2,844

168

114

8,785

1,150

260

21,027

(163)

404

353

389

22,099

628

9,199

998

1,287

12,112

1,186

106

1,292

13,404
6,271

210

2,214
22,099

162

3.04% $

3.98

4.02

3.80

4.52

3.88

11.20

—

4.22

—

1.12

1.63

3.53

2.78

.87

3.25

2.44

11.65

2.26

.39

1.51

.25

3.20

.12

.14

.48

.46

.20

.05

3.27

.31

.22%

3,415

399

2,257

1,729

1,472

422

753

10,453

—

402

427

1,605

3,028

3,000

180

114

8,772

1,170

115

20,542

(165)

384

357

374

21,552

631

8,964

1,021

1,432

12,048

1,248

104

1,352

13,400
5,873

145

2,134
21,552

161

2.96% $

4.07

4.12

3.83

4.53

3.94

11.33

—

4.26

—

3.04

1.74

3.54

2.86

.87

2.92

2.41

7.10

2.31

.44

1.73

.24

3.25

.14

.15

.54

.43

.21

.05

3.27

.30

.22%

3,253

373

2,217

1,665

1,431

426

742

10,113

400

439

1,634

3,273

3,200

188

119

9,275

1,200

117

20,737

(167)

229

366

359

397

21,921

640

8,933

1,053

1,464

12,090

1,544

103

1,647

13,737
5,768

229

2,187
21,921

166

3.07% $

3.94

4.14

3.97

4.69

3.96

11.20

—

4.34

4.05

5.15

1.74

3.61

2.77

.91

2.97

2.40

16.92

2.52

.48

1.94

.26

3.36

.11

.14

.63

.46

.22

.07

3.23

.27

.23%

3,157

352

2,230

1,600

1,343

429

755

9,871

3.17%

3.87

4.17

4.08

5.03

4.08

11.38

—

4.49

3.79

398

(.59)

1.86

3.79

2.59

.93

3.21

1.90

6.20

2.12

.42

2.01

.24

3.23

.12

.17

.66

.52

.25

.07

3.19

.32

.25%

469

1,603

3,514

3,207

194

119

9,532

1,178

130

20,729

(172)

256

376

361

375

21,925

604

9,142

1,069

1,337

12,152

1,201

103

1,304

13,456
5,929

366

2,174
21,925

157

Net yield on interest earning assets

3.06%

3.11%

3.21%

3.07%

(A)

Includes tax equivalent calculations.

Table of Contents

(Dollars in millions)

ASSETS

Loans:

Business(A)
Real estate – construction and land

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts
Total loans

Loans held for sale

Investment securities:

U.S. government & federal agency

obligations

Government-sponsored enterprise

obligations

State & municipal obligations(A)
Mortgage-backed securities

Asset-backed securities
Other marketable securities(A)
Trading securities(A)
Non-marketable securities(A)
Total investment securities

Short-term federal funds sold and

securities purchased under agreements
to resell

Long-term securities purchased under

agreements to resell

Interest earning deposits with banks
Total interest earning assets

Allowance for loan losses

Unrealized gain on investment securities

Cash and due from banks

Land, buildings and equipment – net

Other assets
Total assets

LIABILITIES AND EQUITY

Interest bearing deposits:

Savings

Interest checking and money market

Time open & C.D.’s under $100,000

Time open & C.D.’s $100,000 & over

Total interest bearing deposits

Borrowings:

Federal funds purchased and securities
sold under agreements to repurchase

Other borrowings
Total borrowings

Total interest bearing liabilities

Non-interest bearing deposits

Other liabilities

Equity
Total liabilities and equity
Net interest margin (T/E)

$
$

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Average
Balance

Average Rates
Earned/Paid

Year ended December 31, 2012

3,042

346

2,200

1,572

1,273

436

749

9,624

341

400

1,532

3,448

3,158

138

119

9,157

1,022

209

20,031

(174)

282

385

359

382

21,265

581

8,638

1,084

1,030

11,333

1,130

104

1,234

12,567
6,013

399

2,286
21,265

168

3.29% $

4.11

4.33

4.15

5.35

4.13

11.42

—

4.64

3.74

5.11

1.72

3.67

2.79

.99

5.35

2.01

17.51

2.59

.46

2.10

.25

3.52

.13

.19

.68

.65

.28

.07

3.25

.33

.28%

3,019

340

2,183

1,523

1,205

444

730

9,449

3.39% $

4.30

4.39

4.31

5.54

4.17

11.83

—

4.76

3.86

329

(.07)

276

1,388

3,767

2,879

122

117

8,902

848

19,308

(177)

275

366

353

392

20,517

582

8,401

1,101

1,005

11,089

1,217

109

1,326

12,415
5,536

296

2,270
20,517

160

1.65

3.89

2.62

1.10

4.50

2.34

7.54

2.29

.49

2.31

.20

3.49

.15

.21

.70

.69

.30

.07

3.11

.32

.30%

2,895

360

2,206

1,476

1,135

449

713

9,240

331

265

1,323

4,010

2,900

136

123

9,111

850

163

19,395

(181)

243

358

356

378

20,549

584

8,369

1,129

1,250

11,332

1,110

111

1,221

12,553
5,405

368

2,223
20,549

171

3.58% $

4.24

4.71

4.46

5.73

4.17

11.87

—

4.95

3.91

7.58

2.06

4.03

2.89

1.13

4.92

2.65

8.60

2.75

.53

2.17

.28

3.75

.12

.21

.71

.59

.30

.06

3.16

.35

.30%

2,894

380

2,185

1,441

1,108

455

731

9,202

328

283

1,263

4,191

2,762

163

117

9,140

850

19,306

(184)

230

367

361

387

20,467

550

8,312

1,156

1,444

11,462

1,287

112

1,399

12,861
5,132

276

2,198
20,467

166

3.52%

4.34

4.57

4.58

5.93

4.18

11.78

—

4.95

3.48

2.08

2.01

4.17

2.85

1.16

4.11

2.95

8.55

2.56

.50

2.02

.25

3.66

.15

.24

.73

.53

.32

.07

3.26

.33

.32%

Net yield on interest earning assets

3.35%

3.30%

3.55%

3.45%

(A)

Includes tax equivalent calculations.

Table of Contents

Item 7a. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information required by this item is set forth on pages 42 through 44 of Management’s Discussion and Analysis of Financial

Condition and Results of Operations.

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders
Commerce Bancshares, Inc.:

We have audited the accompanying consolidated balance sheets of Commerce Bancshares, Inc. and subsidiaries (the Company)
as of December 31, 2013 and 2012, and the related consolidated statements of income, comprehensive income, cash flows, and
changes in equity for each of the years in the three-year period ended December 31, 2013. These consolidated financial statements
are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial
statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures
in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable
basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial
position of Commerce Bancshares, Inc. and subsidiaries as of December 31, 2013 and 2012, and the results of their operations
and their cash flows for each of the years in the three-year period ended December 31, 2013, in conformity with U.S. generally
accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States),
the Company’s internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control
- Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and
our report dated February 24, 2014 expressed an unqualified opinion on the effectiveness of the Company’s internal control over
financial reporting.

Kansas City, Missouri
February 24, 2014

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
CONSOLIDATED BALANCE SHEETS

ASSETS

Loans

Allowance for loan losses

Net loans

Loans held for sale

Investment securities:

Available for sale ($687,680,000 and $736,183,000 pledged in 2013 and

2012, respectively, to secure swap and repurchase agreements)

Trading

Non-marketable

Total investment securities

Short-term federal funds sold and securities purchased under agreements to resell

Long-term securities purchased under agreements to resell

Interest earning deposits with banks

Cash and due from banks

Land, buildings and equipment – net

Goodwill

Other intangible assets – net

Other assets

Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY

Deposits:

Non-interest bearing

Savings, interest checking and money market

Time open and C.D.’s of less than $100,000

Time open and C.D.’s of $100,000 and over

Total deposits

Federal funds purchased and securities sold under agreements to repurchase

Other borrowings

Other liabilities

Total liabilities

Commerce Bancshares, Inc. stockholders’ equity:

Preferred stock, $1 par value
Authorized and unissued 2,000,000 shares
Common stock, $5 par value
Authorized 100,000,000 shares; issued 96,244,762 and 91,729,235 shares in 2013 and 2012,

respectively
Capital surplus

Retained earnings

Treasury stock of 235,986 and 196,922 shares in 2013 and 2012, respectively, at cost

Accumulated other comprehensive income

Total Commerce Bancshares, Inc. stockholders’ equity

Non-controlling interest

Total equity

Total liabilities and equity

See accompanying notes to consolidated financial statements.

December 31

2013

2012

(In thousands)

10,956,836 $

9,831,384

(161,532)

10,795,304

—

(172,532)

9,658,852

8,827

8,915,680

9,522,248

19,993

107,324

28,837

118,650

9,042,997

9,669,735

43,845

27,595

1,150,000

1,200,000

707,249

518,420

349,654

138,921

9,268

316,378

179,164

573,066

357,612

125,585

5,300

353,853

23,072,036 $

22,159,589

6,750,674 $

6,299,903

10,108,236

983,689

1,204,749

9,817,943

1,074,618

1,156,189

19,047,348

18,348,653

1,346,558

1,083,550

107,310

356,423

103,710

452,102

20,857,639

19,988,015

—

481,224

1,279,948

449,836

(10,097)

9,731

2,210,642

3,755

458,646

1,102,507

477,210

(7,580)

136,344

2,167,127

4,447

2,214,397

2,171,574

23,072,036 $

22,159,589

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share data)
INTEREST INCOME
Interest and fees on loans
Interest on loans held for sale
Interest on investment securities
Interest on short-term federal funds sold and securities purchased under agreements

to resell

Interest on long-term securities purchased under agreements to resell
Interest on deposits with banks
Total interest income
INTEREST EXPENSE
Interest on deposits:

Savings, interest checking and money market
Time open and C.D.’s of less than $100,000
Time open and C.D.’s of $100,000 and over

Interest on federal funds purchased and securities sold under agreements to

repurchase

Interest on other borrowings
Total interest expense
Net interest income
Provision for loan losses
Net interest income after provision for loan losses
NON-INTEREST INCOME
Bank card transaction fees
Trust fees
Deposit account charges and other fees
Capital market fees
Consumer brokerage services
Loan fees and sales
Other
Total non-interest income
INVESTMENT SECURITIES GAINS (LOSSES), NET
Change in fair value of other-than-temporary impairment securities
Portion recognized in other comprehensive income
Net impairment losses recognized in earnings
Realized gains (losses) on sales and fair value adjustments
Investment securities gains (losses), net
NON-INTEREST EXPENSE
Salaries and employee benefits
Net occupancy
Equipment
Supplies and communication
Data processing and software
Marketing
Deposit insurance
Debit overdraft litigation
Other
Total non-interest expense
Income before income taxes
Less income taxes
Net income
Less non-controlling interest expense
NET INCOME ATTRIBUTABLE TO COMMERCE BANCSHARES, INC.
Net income per common share - basic
Net income per common share - diluted
See accompanying notes to consolidated financial statements.

For the Years Ended December 31
2012

2011

2013

439,082 $
176
189,415

446,331 $
361
211,682

106
21,119
387
650,285

14,355
6,002
6,383

809
3,364
30,913
619,372
20,353
599,019

166,627
102,529
79,017
14,133
11,006
5,865
39,209
418,386

278
(1,562)
(1,284)
(3,141)
(4,425)

366,867
45,639
18,425
22,511
78,245
14,176
11,167
—
72,603
629,633
383,347
122,230
261,117
156
260,961 $
2.73 $
2.72 $

82
19,174
339
677,969

18,682
7,918
7,174

808
3,481
38,063
639,906
27,287
612,619

154,197
94,679
79,485
21,066
10,162
6,037
34,004
399,630

11,223
(12,713)
(1,490)
6,318
4,828

360,899
45,534
20,147
22,321
73,798
15,106
10,438
—
70,226
618,469
398,608
127,169
271,439
2,110
269,329 $
2.77 $
2.76 $

$
$
$

463,511
1,115
219,348

55
13,455
487
697,971

25,856
11,352
9,272

1,741
3,680
51,901
646,070
51,515
594,555

157,077
88,313
82,651
19,846
10,018
7,580
27,432
392,917

2,190
(4,727)
(2,537)
13,349
10,812

345,325
46,434
22,252
22,448
68,103
16,767
13,123
18,300
64,497
617,249
381,035
121,412
259,623
3,280
256,343
2.57
2.56

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In thousands)
Net income

Other comprehensive income (loss):

Net unrealized gains on securities for which a portion of an other-

than-temporary impairment has been recorded in earnings

Net unrealized gains (losses) on other securities
Change in pension loss

Other comprehensive income (loss)

Comprehensive income

Less non-controlling interest expense

For the Years Ended December 31

2013

2012

2011

261,117 $

271,439 $

259,623

958

(138,960)
11,389

(126,613)

134,504

156

7,566

24,126

(5,886)

25,806

297,245

2,110

3,214

48,287
(4,308)

47,193

306,816

3,280

303,536

Comprehensive income attributable to Commerce Bancshares, Inc.

134,348 $

295,135 $

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

OPERATING ACTIVITIES

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Provision for loan losses

Provision for depreciation and amortization

Amortization of investment security premiums, net

Deferred income tax (benefit) expense

Investment securities (gains) losses, net

Net gains on sales of loans held for sale

Proceeds from sales of loans held for sale

Originations of loans held for sale

Net (increase) decrease in trading securities

Stock-based compensation

(Increase) decrease in interest receivable

Decrease in interest payable

Increase (decrease) in income taxes payable

Net tax benefit related to equity compensation plans

Other changes, net

Net cash provided by operating activities

INVESTING ACTIVITIES

Cash and cash equivalents received in acquisition

Proceeds from sales of investment securities

Proceeds from maturities/pay downs of investment securities

Purchases of investment securities

Net (increase) decrease in loans

Long-term securities purchased under agreements to resell

Repayments of long-term securities purchased under agreements to resell

Purchases of land, buildings and equipment

Sales of land, buildings and equipment
Net cash used in investing activities

FINANCING ACTIVITIES

Net increase in non-interest bearing, savings, interest checking and money market deposits

Net decrease in time open and C.D.’s

Repayment of long-term securities sold under agreements to repurchase

Net increase (decrease) in short-term federal funds purchased and securities sold under agreements

to repurchase

Repayment of other long-term borrowings

Net increase in short-term borrowings

Purchases of treasury stock

Issuance of stock under stock purchase and equity compensation plans

Net tax benefit related to equity compensation plans

Cash dividends paid on common stock
Net cash provided by financing activities

Increase in cash and cash equivalents

Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

Income tax payments, net

Interest paid on deposits and borrowings
Loans transferred to foreclosed real estate

Loans transferred from held for sale to held for investment category

See accompanying notes to consolidated financial statements.

For the Years Ended December 31

2013

2012

2011

261,117 $

271,439 $

259,623

20,353

41,944

30,419

9,201

4,425

—

1,358

6,427

3,234

(1,569)

(1,663)

(1,003)

(13,310)

360,933

47,643

16,299

2,542,123

(2,411,153)

(938,223)

(125,000)

175,000

(23,841)

3,492

27,287

43,448

36,238

16,234

(4,828)

(376)

22,720

—

(9,645)

5,001

3,149

(1,272)

(13,395)

(2,094)

(10,794)

383,112

—

16,875

51,515

46,743

18,972

(2,836)

(10,812)

(2,040)

87,732

(52,995)

2,354

4,731

(2,010)

(4,598)

14,519

(1,065)

(2,472)

407,361

—

19,833

3,080,664

2,562,551

(3,182,857)

(4,517,463)

(693,193)

(575,000)

225,000

(34,969)

2,643

168,983

(500,000)

100,000

(21,332)

2,593

(713,660)

(1,160,837)

(2,184,835)

801,211

(82,013)

(50,000)

313,008

(1,578)

2,000

(69,353)

10,242

1,003

(82,104)

842,416

489,689

779,825
1,269,514 $
114,336 $
32,432 $
8,747 $
8,941 $

$
$

1,777,058

(257,586)

—

(172,531)

(8,107)

—

1,981,201

(255,769)

—

273,254

(456)

—

(104,909)

(101,154)

15,588

2,094

(211,608)

1,039,999

262,274

517,551

779,825 $

119,166 $

39,335 $
8,167 $

— $

15,349

1,065

(79,140)

1,834,350

56,876

460,675

517,551

106,653

56,499
22,957

—

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

(In thousands, except per share data)

Balance, December 31, 2010

Net income

Other comprehensive income

Distributions to non-controlling interest

Purchase of treasury stock

Cash dividends paid ($.795 per share)

Net tax benefit related to equity compensation plans

Stock-based compensation

Issuance under stock purchase and equity

compensation plans, net

5% stock dividend, net
Balance, December 31, 2011
Net income

Other comprehensive income

Distributions to non-controlling interest

Purchase of treasury stock

Cash dividends paid ($2.195 per share)

Net tax benefit related to equity compensation plans

Stock-based compensation

Issuance under stock purchase and equity

compensation plans, net

5% stock dividend, net
Balance, December 31, 2012

Net income

Other comprehensive loss

Acquisition of Summit Bancshares Inc.

Distributions to non-controlling interest

Purchase of treasury stock

Cash dividends paid ($.857 per share)

Net tax benefit related to equity compensation plans

Stock-based compensation

Issuance under stock purchase and equity

compensation plans, net

5% stock dividend, net
Balance, December 31, 2013

Commerce Bancshares, Inc. Shareholders

Common
Stock

Capital
Surplus

Retained
Earnings

Treasury
Stock

Accumulated
Other
Comprehensive
Income (Loss)

Non-
Controlling
Interest

Total

433,942 $

971,293 $

555,778 $

(2,371) $

63,345 $

1,477 $ 2,023,464

1,065

4,731

4,061

60,915

2,539

9,906

446,387

1,042,065

256,343

(101,154)

(79,140)

8,749

86,414

(8,362)

(157,562)

575,419
269,329

(104,909)

(211,608)

2,094

5,001

(16,905)

12,259

70,252

(155,930)

458,646

1,102,507

477,210
260,961

1,001

11,125

(82,104)

1,003

6,427

(14,824)

21,577

173,710

(206,231)

32,493

73,198

(7,580)

31,071

(69,353)

25,066

10,699

47,193

3,280

259,623

47,193

(443)

110,538

25,806

136,344

(126,613)

(101,154)

(79,140)

1,065

4,731

15,349

(327)

4,314
2,110

2,170,361
271,439

(1,977)

4,447
156

(848)

25,806

(1,977)

(104,909)

(211,608)

2,094

5,001

15,588

(221)

2,171,574
261,117

(126,613)

43,197

(848)

(69,353)

(82,104)

1,003

6,427

10,242

(245)

481,224 $ 1,279,948 $

449,836 $

(10,097) $

9,731 $

3,755 $ 2,214,397

See accompanying notes to consolidated financial statements.

Table of Contents

Commerce Bancshares, Inc. and Subsidiaries
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Summary of Significant Accounting Policies

Nature of Operations

Commerce Bancshares, Inc. and its subsidiaries (the Company) conducts its principal activities from approximately 360
locations throughout Missouri, Illinois, Kansas, Oklahoma and Colorado. Principal activities include retail and commercial
banking, investment management, securities brokerage, mortgage banking, credit related insurance and private equity investment
activities.

Basis of Presentation

The Company follows accounting principles generally accepted in the United States of America (GAAP) and reporting practices
applicable to the banking industry. The preparation of financial statements under GAAP requires management to make estimates
and assumptions that affect the amounts reported in the financial statements and notes. These estimates are based on information
available to management at the time the estimates are made. While the consolidated financial statements reflect management’s
best estimates and judgments, actual results could differ from those estimates. The consolidated financial statements include the
accounts of the Company and its majority-owned subsidiaries (after elimination of all material intercompany balances and
transactions). Certain amounts for prior years have been reclassified to conform to the current year presentation. Such
reclassifications had no effect on net income or total assets.

Cash and Cash Equivalents

In the accompanying consolidated statements of cash flows, cash and cash equivalents include “Cash and due from banks”,
“Short-term federal funds sold and securities purchased under agreements to resell”, and “Interest earning deposits with banks”
as segregated in the accompanying consolidated balance sheets.

Loans and Related Earnings

Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are reported at
their outstanding principal balances, net of undisbursed loan proceeds, the allowance for loan losses, and any deferred fees and
costs on originated loans. Origination fee income received on loans and amounts representing the estimated direct costs of
origination are deferred and amortized to interest income over the life of the loan using the interest method. Prepayment premium
or yield maintenance agreements are generally required on all term commercial loans with fixed rate intervals of 3 years or more.

Interest on loans is accrued based upon the principal amount outstanding. Interest income is recognized primarily on the level
yield method. Loan and commitment fees, net of costs, are deferred and recognized in income over the term of the loan or
commitment as an adjustment of yield. Annual fees charged on credit card loans are capitalized to principal and amortized over
12 months to loan fees and sales. Other credit card fees, such as cash advance fees and late payment fees, are recognized in income
as an adjustment of yield when charged to the cardholder’s account.

Non-Accrual Loans

Loans are placed on non-accrual status when management does not expect to collect payments consistent with acceptable and
agreed upon terms of repayment. Business, construction real estate, business real estate, and personal real estate loans that are
contractually 90 days past due as to principal and/or interest payments are generally placed on non-accrual, unless they are both
well-secured and in the process of collection. Consumer, revolving home equity and credit card loans are exempt under regulatory
rules from being classified as non-accrual. When a loan is placed on non-accrual status, any interest previously accrued but not
collected is reversed against current income, and the loan is charged off to the extent uncollectible. Principal and interest payments
received on non-accrual loans are generally applied to principal. Interest is included in income only after all previous loan charge-
offs have been recovered and is recorded only as received. The loan is returned to accrual status only when the borrower has
brought all past due principal and interest payments current, and, in the opinion of management, the borrower has demonstrated
the ability to make future payments of principal and interest as scheduled. A six month history of sustained payment performance
is generally required before reinstatement of accrual status.

Table of Contents

Restructured Loans

A loan is accounted for as a troubled debt restructuring if the Company, for economic or legal reasons related to the borrowers’
financial difficulties, grants a concession to the borrower that it would not otherwise consider. A troubled debt restructuring typically
involves (1) modification of terms such as a reduction of the stated interest rate, loan principal, or accrued interest, (2) a loan
renewal at a stated interest rate lower than the current market rate for a new loan with similar risk, or (3) debt that was not reaffirmed
in bankruptcy. Business, business real estate, construction real estate and personal real estate troubled debt restructurings with
impairment charges are placed on non-accrual status. The Company measures the impairment loss of a troubled debt restructuring
in the same manner as described below. Troubled debt restructurings which are performing under their contractual terms continue
to accrue interest which is recognized in current earnings.

Impaired Loans

Loans are evaluated regularly by management for impairment. Included in impaired loans are all non-accrual loans, as well
as loans that have been classified as troubled debt restructurings. Once a loan has been identified as impaired, impairment is
measured based on either the present value of the expected future cash flows at the loan’s initial effective interest rate or the fair
value of the collateral if collateral dependent. Factors considered in determining impairment include delinquency status, cash
flow analysis, credit analysis, and collateral value and availability.

Loans Held for Sale

In prior periods, loans held for sale included student loans and certain fixed rate residential mortgage loans. These loans are
typically classified as held for sale upon origination based upon management’s intent to sell the production of these loans. They
are carried at the lower of aggregate cost or fair value. Fair value is determined based on prevailing market prices for loans with
similar characteristics, sale contract prices, or, for those portfolios for which management has concerns about contractual
performance, discounted cash flow analyses. Declines in fair value below cost (and subsequent recoveries) are recognized in loan
fees and sales. Deferred fees and costs related to these loans are not amortized but are recognized as part of the cost basis of the
loan at the time it is sold. Gains or losses on sales are recognized upon delivery and included in loan fees and sales.

Allowance/Provision for Loan Losses

The allowance for loan losses is maintained at a level believed to be appropriate by management to provide for probable loan
losses inherent in the portfolio as of the balance sheet date, including losses on known or anticipated problem loans as well as for
loans which are not currently known to require specific allowances. Management has established a process to determine the
amount of the allowance for loan losses which assesses the risks and losses inherent in its portfolio. Business, construction real
estate and business real estate loans are normally larger and more complex, and their collection rates are harder to predict. These
loans are more likely to be collateral dependent and are allocated a larger reserve, due to their potential volatility. Personal real
estate, credit card, consumer and revolving home equity loans are individually smaller and perform in a more homogenous manner,
making loss estimates more predictable. Management’s process provides an allowance consisting of a specific allowance component
based on certain individually evaluated loans and a general component based on estimates of reserves needed for pools of loans.

Loans subject to individual evaluation generally consist of business, construction real estate, business real estate and personal
real estate loans on non-accrual status. These impaired loans are evaluated individually for the impairment of repayment potential
and collateral adequacy, and in conjunction with current economic conditions and loss experience, allowances are estimated. Other
impaired loans identified as performing troubled debt restructurings are collectively evaluated because they have similar risk
characteristics. Loans which have not been identified as impaired are segregated by loan type and sub-type and are collectively
evaluated. Reserves calculated for these loan pools are estimated using a consistent methodology that considers historical loan
loss experience by loan type, delinquencies, current economic factors, loan risk ratings and industry concentrations.

The Company’s estimate of the allowance for loan losses and the corresponding provision for loan losses is based on various
judgments and assumptions made by management. The amount of the allowance for loan losses is highly dependent on
management’s estimates affecting valuation, appraisal of collateral, evaluation of performance and status, and the amount and
timing of future cash flows expected to be received on impaired loans. Factors that influence these judgments include past loan
loss experience, current loan portfolio composition and characteristics, trends in portfolio risk ratings, levels of non-performing
assets, prevailing regional and national economic conditions, and the Company’s ongoing loan review process.

The estimates, appraisals, evaluations, and cash flows utilized by management may be subject to frequent adjustments due to
changing economic prospects of borrowers or properties. These estimates are reviewed periodically and adjustments, if necessary,
are recorded in the provision for loan losses in the periods in which they become known.

Table of Contents

Loans, or portions of loans, are charged off to the extent deemed uncollectible. Loan charge-offs reduce the allowance for loan
losses, and recoveries of loans previously charged off are added back to the allowance. Business, business real estate, construction
real estate and personal real estate loans are generally charged down to estimated collectible balances when they are placed on
non-accrual status. Consumer loans and related accrued interest are normally charged down to the fair value of related collateral
(or are charged off in full if no collateral) once the loans are more than 120 days delinquent. Credit card loans are charged off
against the allowance for loan losses when the receivable is more than 180 days past due. The interest and fee income previously
capitalized but not collected on credit card charge-offs is reversed against interest income.

Operating, Direct Financing and Sales Type Leases

The net investment in direct financing and sales type leases is included in loans on the Company’s consolidated balance sheets
and consists of the present values of the sum of the future minimum lease payments and estimated residual value of the leased
asset. Revenue consists of interest earned on the net investment and is recognized over the lease term as a constant percentage
return thereon. The net investment in operating leases is included in other assets on the Company’s consolidated balance sheets.
It is carried at cost, less the amount depreciated to date. Depreciation is recognized, on the straight-line basis, over the lease term
to the estimated residual value. Operating lease revenue consists of the contractual lease payments and is recognized over the
lease term in other non-interest income. Estimated residual values are established at lease inception utilizing contract terms, past
customer experience, and general market data and are reviewed and adjusted, if necessary, on an annual basis.

Investments in Debt and Equity Securities

The Company has classified the majority of its investment portfolio as available for sale. From time to time, the Company
sells securities and utilizes the proceeds to reduce borrowings, fund loan growth, or modify its interest rate profile. Securities
classified as available for sale are carried at fair value. Changes in fair value, excluding certain losses associated with other-than-
temporary impairment (OTTI), are reported in other comprehensive income (loss), a component of stockholders’ equity. Securities
are periodically evaluated for OTTI in accordance with guidance provided in ASC 320-10-35. For securities with OTTI, the entire
loss in fair value is required to be recognized in current earnings if the Company intends to sell the securities or believes it likely
that it will be required to sell the security before the anticipated recovery. If neither condition is met, but the Company does not
expect to recover the amortized cost basis, the Company determines whether a credit loss has occurred, and the loss is then
recognized in current earnings. The noncredit-related portion of the overall loss is reported in other comprehensive income (loss).
Mortgage and asset-backed securities whose credit ratings are below AA at their purchase date are evaluated for OTTI under ASC
325-40-35, which requires evaluations for OTTI at purchase date and in subsequent periods. Gains and losses realized upon sales
of securities are calculated using the specific identification method and are included in Investment securities gains (losses), net,
in the consolidated statements of income. Premiums and discounts are amortized to interest income over the estimated lives of
the securities. Prepayment experience is continually evaluated to determine the appropriate estimate of the future rate of prepayment.
When a change in a bond's estimated remaining life is necessary, a corresponding adjustment is made in the related amortization
of premium or discount accretion.

Non-marketable securities include certain private equity investments, consisting of both debt and equity instruments. These
securities are carried at fair value in accordance with ASC 946-10-15, with changes in fair value reported in current earnings. In
the absence of readily ascertainable market values, fair value is estimated using internally developed models. Changes in fair
value and gains and losses from sales are included in Investment securities gains (losses), net in the consolidated statements of
income. Other non-marketable securities acquired for debt and regulatory purposes are accounted for at cost.

Trading account securities, which are bought and held principally for the purpose of resale in the near term, are carried at fair

value. Gains and losses, both realized and unrealized, are recorded in non-interest income.

Purchases and sales of securities are recognized on a trade date basis. A receivable or payable is recognized for pending

transaction settlements.

Securities Purchased under Agreements to Resell and Securities Sold under Agreements to Repurchase

The Company periodically enters into investments of securities under agreements to resell with large financial institutions.
These agreements are accounted for as collateralized financing transactions. Securities pledged by the counterparties to secure
these agreements are delivered to a third party custodian. Collateral is valued daily, and the Company may require counterparties
to deposit additional collateral, or the Company may return collateral pledged when appropriate to maintain full collateralization
for these transactions. At December 31, 2013, the Company had entered into $1.2 billion of long-term agreements to resell and
had accepted securities valued at $1.2 billion as collateral.

Table of Contents

Securities sold under agreements to repurchase are offered to cash management customers as an automated, collateralized
investment account and totaled $971.8 million at December 31, 2013. Securities sold are also used by the Bank to obtain additional
borrowed funds at favorable rates, and at December 31, 2013, such securities sold totaled $350.0 million of long-term structured
repurchase agreements. As of December 31, 2013, the Company had pledged $2.8 billion of available for sale securities as collateral
for repurchase agreements.

As permitted by current accounting guidance, the Company offsets certain securities purchased under agreements to resell
against securities sold under agreements to repurchase in its balance sheet presentation. These agreements, which are not included
in the balance sheet amounts above, are further discussed in Note 19, Balance Sheet Offsetting.

Land, Buildings and Equipment

Land is stated at cost, and buildings and equipment are stated at cost, including capitalized interest when appropriate, less
accumulated depreciation. Depreciation is computed using straight-line and accelerated methods. The Company generally assigns
depreciable lives of 30 years for buildings, 10 years for building improvements, and 3 to 8 years for equipment. Leasehold
improvements are amortized over the shorter of their estimated useful lives or remaining lease terms. Maintenance and repairs are
charged to non-interest expense as incurred.

Foreclosed Assets

Foreclosed assets consist of property that has been repossessed and is comprised of commercial and residential real estate and
other non-real estate property, including auto and recreational and marine vehicles. The assets are initially recorded at the lower
of the loan balance or fair value less estimated selling costs. Initial valuation adjustments are charged to the allowance for loan
losses. Fair values are estimated primarily based on appraisals, third-party price opinions, or internally developed pricing models.
After initial recognition, fair value estimates are updated periodically, and the assets may be marked down further, reflecting a
new cost basis. These valuation adjustments, in addition to gains and losses realized on sales and net operating expenses, are
recorded in other non-interest expense.

Intangible Assets

Goodwill and intangible assets that have indefinite useful lives are not amortized but are tested annually for impairment.
Intangible assets that have finite useful lives, such as core deposit intangibles and mortgage servicing rights, are amortized over
their estimated useful lives. Core deposit intangibles are amortized over periods of 8 to 14 years, representing their estimated lives,
using accelerated methods. Mortgage servicing rights are amortized in proportion to and over the period of estimated net servicing
income, considering appropriate prepayment assumptions.

When facts and circumstances indicate potential impairment of amortizable intangible assets, the Company evaluates the
recoverability of the asset carrying value, using estimates of undiscounted future cash flows over the remaining asset life. Any
impairment loss is measured by the excess of carrying value over fair value. Goodwill impairment tests are performed on an annual
basis or when events or circumstances dictate. In these tests, the fair value of each reporting unit, or segment, is compared to the
carrying amount of that reporting unit in order to determine if impairment is indicated. If so, the implied fair value of the reporting
unit’s goodwill is compared to its carrying amount, and the impairment loss is measured by the excess of the carrying value over
fair value. There has been no impairment resulting from goodwill impairment tests. However, adverse changes in the economic
environment, operations of the reporting unit, or other factors could result in a decline in the implied fair value.

Income Taxes

Amounts provided for income tax expense are based on income reported for financial statement purposes and do not necessarily
represent amounts currently payable under tax laws. Deferred income taxes are provided for temporary differences between the
financial reporting bases and income tax bases of the Company’s assets and liabilities, net operating losses, and tax credit
carryforwards. Deferred tax assets and liabilities are measured using the enacted tax rates that are expected to apply to taxable
income when such assets and liabilities are anticipated to be settled or realized. The effect on deferred tax assets and liabilities of
a change in tax rates is recognized as tax expense or benefit in the period that includes the enactment date of the change. In
determining the amount of deferred tax assets to recognize in the financial statements, the Company evaluates the likelihood of
realizing such benefits in future periods. A valuation allowance is established if it is more likely than not that all or some portion
of the deferred tax asset will not be realized. The Company recognizes interest and penalties related to income taxes within income
tax expense in the consolidated statements of income.

The Company and its eligible subsidiaries file a consolidated federal income tax return. State and local income tax returns are

filed on a combined, consolidated or separate return basis based upon each jurisdiction’s laws and regulations.

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Derivatives

As required by current accounting guidance, all derivatives are carried at fair value on the balance sheet. Accounting for
changes in the fair value of derivatives (gains and losses) differs depending on whether a qualifying hedge relationship has been
designated and on the type of hedge relationship. Derivatives used to hedge the exposure to change in the fair value of an asset,
liability, or firm commitment attributable to a particular risk are considered fair value hedges. Under the fair value hedging model,
gains or losses attributable to the change in fair value of the derivative, as well as gains and losses attributable to the change in
fair value of the hedged item, are recognized in current earnings. Derivatives used to hedge the exposure to variability in expected
future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Under the cash flow hedging model,
the effective portion of the gain or loss related to the derivative is recognized as a component of other comprehensive income and
reclassified to earnings in the same period in which the hedged transaction affects earnings. The ineffective portion is recognized
in current earnings. For derivatives that are not part of a hedging relationship, any gain or loss is recognized immediately in current
earnings.

The Company formally documents all hedging relationships between hedging instruments and the hedged item, as well as its
risk management objective. At December 31, 2013, the Company had two interest rate swaps designated as fair value hedges. The
Company performs quarterly assessments, using the regression method, to determine whether the hedging relationship has been
highly effective in offsetting changes in fair values.

Other derivatives held by the Company do not qualify for hedge accounting, and gains and losses on these derivatives, as
mentioned above, are recognized in current earnings. These include interest rate swaps and caps, which are offered to customers
to assist in managing their risks of adverse changes in interest rates. Each contract between the Company and a customer is offset
by a contract between the Company and an institutional counterparty, thus minimizing the Company's exposure to rate changes.
The Company also enters into certain contracts, known as credit risk participation agreements, to buy or sell credit protection on
specific interest rate swaps. It also purchases and sells forward foreign exchange contracts, either in connection with customer
transactions, or for its own trading purposes. In addition, in previous years the Company's general practice was to sell fixed rate
mortgage loans in the secondary market. Both the mortgage loan commitments and the related sales contracts were accounted for
as derivatives.

The Company has master netting arrangements with various counterparties but does not offset derivative assets and liabilities

under these arrangements in its consolidated balance sheets.

Additional information about derivatives held by the Company and valuation methods employed is provided in Note 16, Fair

Value Measurements and Note 18, Derivative Instruments.

Pension Plan

The Company’s pension plan is described in Note 10, Employee Benefit Plans. The funded status of the plan is recognized as
an asset or liability in the consolidated balance sheet, and changes in that funded status are recognized in the year in which the
changes occur through other comprehensive income. Plan assets and benefit obligations are measured as of fiscal year end. The
measurement of the projected benefit obligation and pension expense involve actuarial valuation methods and the use of various
actuarial and economic assumptions. The Company monitors the assumptions and updates them periodically. Due to the long-
term nature of the pension plan obligation, actual results may differ significantly from estimations. Such differences are adjusted
over time as the assumptions are replaced by facts and values are recalculated.

Stock-Based Compensation

The Company’s stock-based employee compensation plan is described in Note 11, Stock-Based Compensation and Directors
Stock Purchase Plan. In accordance with the requirements of ASC 718-10-30-3 and 35-2, the Company measures the cost of
stock-based compensation based on the grant-date fair value of the award, recognizing the cost over the requisite service period.
The fair value of an award is estimated using the Black-Scholes option-pricing model. The expense recognized is based on an
estimation of the number of awards for which the requisite service is expected to be rendered and is included in salaries and
employee benefits in the accompanying consolidated statements of income.

Treasury Stock

Purchases of the Company’s common stock are recorded at cost. Upon re-issuance for acquisitions, exercises of stock-based

awards or other corporate purposes, treasury stock is reduced based upon the average cost basis of shares held.

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Income per Share

Basic income per share is computed using the weighted average number of common shares outstanding during each year.
Diluted income per share includes the effect of all dilutive potential common shares (primarily stock options and stock appreciation
rights) outstanding during each year. The Company applies the two-class method of computing income per share. The two-class
method is an earnings allocation formula that determines income per share for common stock and for participating securities,
according to dividends declared and participation rights in undistributed earnings. The Company’s restricted share awards are
considered to be a class of participating security. All per share data has been restated to reflect the 5% stock dividend distributed
in December 2013.

2. Acquisition

On September 1, 2013, the Company acquired Summit Bancshares Inc. (Summit). Summit's results of operations are included
in the Company's consolidated financial results beginning on that date. The transaction was accounted for using the acquisition
method of accounting, and as such, assets acquired, liabilities assumed and consideration exchanged were recorded at their estimated
fair value on the acquisition date. In this transaction, the Company acquired all of the outstanding stock of Summit in exchange
for shares of Company stock valued at $43.2 million. The valuation of Company stock was determined on the basis of the closing
market price of the Company's common shares on August 30, 2013. The Company's acquisition of Summit added $261.6 million
in assets (including $207.4 million in loans), $232.3 million in deposits and two branch locations in Tulsa and Oklahoma City,
Oklahoma. Intangible assets recognized as a result of the transaction consisted of approximately $13.3 million in goodwill and
$5.6 million in core deposit premium. Most of the goodwill was assigned to the Company's Commercial segment. None of the
goodwill recognized is deductible for income tax purposes.

The fair value of core deposit premium was estimated by a third party using an after-tax cost savings method. This methodology
calculates the present value of the estimated after-tax cost savings attributable to the core deposit base, relative to alternative costs
of funds and tax benefit, if applicable, over the expected remaining economic life of the depositors. Based on an estimation of
the expected remaining economic life of the depositors, the core deposit premium is being amortized over a 14 year period, using
an accelerated method.

Historical pro forma information for the acquisition has not been presented because the effect on the Company's financial
statements was not material. Acquired loans with evidence of deterioration in credit quality were not material to the consolidated
financial statements of the Company. Accordingly, the provisions of ASC 310-30, which require special accounting for such loans,
were not applied.

On September 3, 2013, the Company granted nonvested restricted stock awards of 42,674 shares of Company stock to various
former Summit officers, which are included in the activity shown in Note 11 on Stock-Based Compensation. These awards vest
over periods of 3 to 4 years and the Company expects to recognize compensation expense of approximately $1.3 million in future
periods.

3. Loans and Allowance for Loan Losses

Major classifications within the Company’s held to maturity loan portfolio at December 31, 2013 and 2012 are as follows:

(In thousands)
Commercial:
Business
Real estate — construction and land
Real estate — business
Personal Banking:
Real estate — personal
Consumer
Revolving home equity
Consumer credit card
Overdrafts
Total loans

2013

2012

3,715,319 $
406,197
2,313,550

1,787,626
1,512,716
420,589
796,228
4,611

10,956,836 $

3,134,801
355,996
2,214,975

1,584,859
1,289,650
437,567
804,245
9,291
9,831,384

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Loans to directors and executive officers of the Parent and its significant subsidiaries, and to their associates, are summarized

as follows:

(In thousands)
Balance at January 1, 2013
Additions
Amounts collected
Amounts written off
Balance, December 31, 2013

61,614
257,690
(274,981)
—
44,323

Management believes all loans to directors and executive officers have been made in the ordinary course of business with
normal credit terms, including interest rate and collateral considerations, and do not represent more than a normal risk of collection.
There were no outstanding loans at December 31, 2013 to principal holders (over 10% ownership) of the Company’s common
stock.

The Company’s lending activity is generally centered in Missouri, Illinois, Kansas and other nearby states including Oklahoma,
Colorado, Iowa, Ohio, and others. The Company maintains a diversified portfolio with limited industry concentrations of credit
risk. Loans and loan commitments are extended under the Company’s normal credit standards, controls, and monitoring features.
Most loan commitments are short or intermediate term in nature. Commercial loan maturities generally range from three to seven
years. Collateral is commonly required and would include such assets as marketable securities and cash equivalent assets, accounts
receivable and inventory, equipment, other forms of personal property, and real estate. At December 31, 2013, unfunded loan
commitments totaled $8.4 billion (which included $3.8 billion in unused approved lines of credit related to credit card loan
agreements) which could be drawn by customers subject to certain review and terms of agreement. At December 31, 2013, loans
totaling $3.6 billion were pledged at the FHLB as collateral for borrowings and letters of credit obtained to secure public deposits.
Additional loans of $1.4 billion were pledged at the Federal Reserve Bank as collateral for discount window borrowings.

The Company has a net investment in direct financing and sales type leases of $368.8 million and $311.6 million at December 31,
2013 and 2012, respectively, which is included in business loans on the Company’s consolidated balance sheets. This investment
includes deferred income of $25.1 million and $23.6 million at December 31, 2013 and 2012, respectively. The net investment
in operating leases amounted to $24.4 million and $21.1 million at December 31, 2013 and 2012, respectively, and is included in
other assets on the Company’s consolidated balance sheets.

Allowance for loan losses

A summary of the activity in the allowance for losses during the previous three years follows:

(In thousands)
Balance at December 31, 2010

Provision for loan losses

Deductions:

Loans charged off

Less recoveries

Net loans charged off
Balance at December 31, 2011
Provision for loan losses
Deductions:

Loans charged off
Less recoveries

Net loans charged off
Balance at December 31, 2012
Provision for loan losses
Deductions:

Loans charged off
Less recoveries

Net loans charged off (recoveries)
Balance at December 31, 2013

Commercial

Personal
Banking

119,946 $

77,592 $

18,052

33,463

Total
197,538

51,515

18,818

3,317

15,501
122,497
(14,444)

11,094
8,766
2,328
105,725
(16,143)

62,567

13,547

49,020
62,035
41,731

52,067
15,108
36,959
66,807
36,496

5,170
9,777
(4,607)
94,189 $

49,029
13,069
35,960
67,343 $

81,385

16,864

64,521
184,532
27,287

63,161
23,874
39,287
172,532
20,353

54,199
22,846
31,353
161,532

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The following table shows the balance in the allowance for loan losses and the related loan balance at December 31, 2013 and
2012, disaggregated on the basis of impairment methodology. Impaired loans evaluated under ASC 310-10-35 include loans on
non-accrual status which are individually evaluated for impairment and other impaired loans deemed to have similar risk
characteristics, which are collectively evaluated. All other loans are collectively evaluated for impairment under ASC 450-20.

(In thousands)
December 31, 2013
Commercial
Personal Banking

Total
December 31, 2012
Commercial
Personal Banking
Total

Impaired loans

Impaired Loans

All Other Loans

Allowance for
Loan Losses

Loans
Outstanding

Allowance for
Loan Losses

Loans
Outstanding

8,476 $
2,424

78,516
29,120

10,900 $

107,636

5,434 $
2,051
7,485 $

80,807
36,111
116,918

85,713 $
64,919

6,356,550
4,492,650

150,632 $ 10,849,200

100,291 $
64,756
165,047 $

5,624,965
4,089,501
9,714,466

The table below shows the Company’s investment in impaired loans at December 31, 2013 and 2012. These loans consist of
all loans on non-accrual status and other restructured loans whose terms have been modified and classified as troubled debt
restructurings under ASC 310-40. These restructured loans are performing in accordance with their modified terms, and because
the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on
these loans is being recognized on an accrual basis. They are discussed further in the "Troubled debt restructurings" section on
page 71.

(In thousands)

Non-accrual loans

Restructured loans (accruing)

Total impaired loans

2013

2012

48,814 $

58,822

51,410

65,508

107,636 $

116,918

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The following table provides additional information about impaired loans held by the Company at December 31, 2013 and
2012, segregated between loans for which an allowance for credit losses has been provided and loans for which no allowance has
been provided.

(In thousands)

December 31, 2013

With no related allowance recorded:

Business

Real estate – construction and land

Real estate – business

Revolving home equity

With an allowance recorded:

Business

Real estate – construction and land

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Total

December 31, 2012

With no related allowance recorded:

Business

Real estate – construction and land

Real estate – business

Real estate – personal

Revolving home equity

With an allowance recorded:

Business

Real estate – construction and land

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Total

Recorded
Investment

Unpaid Principal
Balance

Related
Allowance

7,969 $

9,000 $

8,766

4,089

2,191

16,067

6,417

2,741

23,015 $

34,225 $

19,266 $

22,597 $

17,632

20,794

10,425

4,025

666

11,813

19,708

29,287

13,576

4,025

666

11,813

84,621 $

107,636 $

101,672 $

135,897 $

9,964 $

12,697 $

8,440

5,484

1,166

510

15,102

8,200

1,380

843

25,564 $

38,222 $

19,358 $

22,513 $

20,446

17,115

14,157

4,779

779

14,720

25,808

23,888

17,304

4,779

779

14,720

91,354 $

109,791 $

116,918 $

148,013 $

—

3,037

2,174

3,265

1,361

976

10,900

—

1,888

1,762

1,784

857

1,083

7,485

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Total average impaired loans during 2013 and 2012 are shown in the table below.

(In thousands)
Average impaired loans:
Non-accrual loans
Restructured loans (accruing)
Total

2013

Personal
Banking

Commercial

Total

Commercial

2012

Personal
Banking

Total

35,900 $
40,251
76,151 $

5,329 $
24,134
29,463 $

41,229
64,385
105,614

55,994 $
43,181
99,175 $

7,343 $
22,520
29,863 $

63,337
65,701
129,038

The table below shows interest income recognized during the years ended December 31, 2013, 2012 and 2011 for impaired

loans held at the end of each respective period. This interest relates to accruing restructured loans, as discussed previously.

(In thousands)

Interest income recognized on impaired loans:

Business

Real estate – construction and land

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Total

For the Year Ended December 31

2013

2012

2011

509 $

1,184 $

758

215

263

346

655

246

376

415

1,116

1,341

3,243 $

4,254 $

284

947

327

—

2,016

3,611

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Delinquent and non-accrual loans

The following table provides aging information on the Company’s past due and accruing loans, in addition to the balances of

loans on non-accrual status, at December 31, 2013 and 2012.

(In thousands)
December 31, 2013
Commercial:

Business

Real estate – construction and land

Real estate – business
Personal Banking:

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total
December 31, 2012
Commercial:

Business

Real estate – construction and land

Real estate – business
Personal Banking:

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total

Credit quality

Current or Less
Than 30 Days
Past Due

30 – 89 Days
Past Due

90 Days Past
Due and Still
Accruing

Non-accrual

Total

3,697,589

5,467 $

671 $

11,592 $

3,715,319

386,423

2,292,385

1,771,231

1,492,960

416,614

777,564

4,315

9,601

1,340

9,755

17,482

1,082

9,952

296

—

1,560

2,274

702

8,712

—

10,173

19,778

5,080

—

2,191

—

406,197

2,313,550

1,787,626

1,512,716

420,589

796,228

4,611

10,839,081

54,975 $

13,966 $

48,814 $

10,956,836

3,110,403 $

10,054 $

1,288 $

13,056 $

3,134,801

325,541

2,194,395

1,564,281

1,273,581

433,437

786,081

8,925

16,721

3,276

10,862

13,926

2,121

10,657

366

—

2,854

2,143

1,499

7,507

—

13,678

17,304

6,862

—

510

—

355,996

2,214,975

1,584,859

1,289,650

437,567

804,245

9,291

9,696,644 $

67,983 $

15,347 $

51,410 $

9,831,384

The following table provides information about the credit quality of the Commercial loan portfolio, using the Company’s
internal rating system as an indicator. The internal rating system is a series of grades reflecting management’s risk assessment,
based on its analysis of the borrower’s financial condition. The “pass” category consists of a range of loan grades that reflect
increasing, though still acceptable, risk. Movement of risk through the various grade levels in the “pass” category is monitored
for early identification of credit deterioration. The “special mention” rating is attached to loans where the borrower exhibits
material negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to
meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial
situation. It is a transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied
to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that
the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments
consistent with acceptable and agreed upon terms of repayment, as discussed in Note 1.

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(In thousands)

December 31, 2013

Pass

Special mention

Substandard

Non-accrual

Total

December 31, 2012

Pass

Special mention

Substandard

Non-accrual

Total

Commercial Loans

Business

Real Estate -
Construction

Real Estate -
Business

Total

3,618,120 $

372,515 $

2,190,344 $

61,916

23,691

11,592

1,697

21,812

10,173

3,715,319 $

406,197 $

53,079

50,349

19,778
2,313,550 $

6,180,979

116,692

95,852

41,543

6,435,066

3,018,062 $

297,156 $

2,103,913 $

5,419,131

58,793

44,890

13,056

11,400

33,762

13,678

38,396

55,362

17,304

108,589

134,014

44,038

3,134,801 $

355,996 $

2,214,975 $

5,705,772

The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information
is provided in the table in the above section on "Delinquency and non-accrual loans". In addition, FICO scores are obtained and
updated on a quarterly basis for most of the loans in the Personal Banking portfolio. This is a published credit score designed to
measure the risk of default by taking into account various factors from a person's financial history. The bank normally obtains a
FICO score at the loan's origination and renewal dates, and updates are obtained on a quarterly basis. Excluded from the table
below are certain loans for which FICO scores are not obtained because the loans are related to commercial activity. At December
31, 2013, these were comprised of $244.3 million in personal real estate loans and $47.5 million in consumer loans, or 6.5% of
the Personal Banking portfolio. At December 31, 2012, these were comprised of $224.5 million in personal real estate loans and
$87.4 million in consumer loans, or 7.6% of the Personal Banking portfolio. For the remainder of loans in the Personal Banking
portfolio, the table below shows the percentage of balances outstanding at December 31, 2013 and 2012 by FICO score.

December 31, 2013

FICO score:

Under 600

600 – 659

660 – 719

720 – 779

780 and over

Total

December 31, 2012

FICO score:

Under 600

600 – 659

660 – 719

720 – 779

780 and over

Total

Personal Banking Loans

% of Loan Category

Real Estate -
Personal

Consumer

Revolving Home
Equity

Consumer Credit
Card

1.7%

5.4%

2.1%

4.1%

3.3

10.3

25.8

58.9

10.1

23.4

28.3

32.8

7.3

15.0

28.5

47.1

11.7

32.9

27.9

23.4

100.0%

2.3 %

6.7 %

2.6 %

4.4 %

3.2

10.4

26.6

57.5

11.3

24.4

26.4

31.2

5.3

15.2

30.0

46.9

11.7

32.1

28.2

23.6

100.0 %

Troubled debt restructurings

As mentioned previously, the Company's impaired loans include loans which have been classified as troubled debt restructurings.
Total restructured loans amounted to $83.2 million at December 31, 2013. Restructured loans are those extended to borrowers
who are experiencing financial difficulty and who have been granted a concession. Restructured loans are placed on non-accrual
status if the Company does not believe it probable that amounts due under the contractual terms will be collected, and those non-
71

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accrual loans totaled $24.4 million at December 31, 2013. Other performing restructured loans totaled $58.8 million at
December 31, 2013. These are partly comprised of certain business, construction and business real estate loans classified as
substandard. Upon maturity, the loans renewed at interest rates judged not to be market rates for new debt with similar risk and
as a result were classified as troubled debt restructurings. These commercial loans totaled $38.2 million and $40.3 million at
December 31, 2013 and 2012, respectively. These restructured loans are performing in accordance with their modified terms, and
because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected,
interest on these loans is being recognized on an accrual basis. Troubled debt restructurings also include certain credit card loans
under various debt management and assistance programs, which totaled $11.8 million at December 31, 2013 and $14.7 million at
December 31, 2012. Modifications to credit card loans generally involve removing the available line of credit, placing loans on
amortizing status, and lowering the contractual interest rate. The Company also classifies certain loans as troubled debt
restructurings because they were not reaffirmed by the borrower in bankruptcy proceedings. These loans, which are comprised
of personal real estate, revolving home equity and consumer loans, totaled $8.8 million and $10.4 million at December 31, 2013
and 2012, respectively. Interest on these loans is being recognized on an accrual basis, as the borrowers are continuing to make
payments.

The table below shows the outstanding balance of loans classified as troubled debt restructurings at December 31, 2013, in
addition to the period end balances of restructured loans which the Company considers to have been in default at any time during
the past twelve months. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as
to interest or principal.

(In thousands)

Commercial:

Business

Real estate – construction and land

Real estate – business

Personal Banking:

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Total restructured loans

Balance 90 days past
due at any time
during previous 12
months

December 31, 2013

23,612 $

25,640

10,629

6,821

4,025

666

11,813

7,969

4,268

3,126

138

—

870

83,206

16,431

For those loans on non-accrual status also classified as restructured, the modification did not create any further financial effect
on the Company as those loans were already recorded at net realizable value. For those performing commercial loans classified
as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no financial
impact to the Company as a result of modification to these loans. No financial impact resulted from those performing loans where
the debt was not reaffirmed in bankruptcy, as no changes to loan terms occurred in that process . However, the effects of modifications
to consumer credit card loans were estimated to decrease interest income by approximately $1.3 million on an annual, pre-tax
basis, compared to amounts contractually owed.

The allowance for loan losses related to troubled debt restructurings on non-accrual status is determined by individual evaluation,
including collateral adequacy, using the same process as loans on non-accrual status which are not classified as troubled debt
restructurings. Those performing loans classified as troubled debt restructurings are accruing loans which management expects
to collect under contractual terms. Performing commercial loans have had no other concessions granted other than being renewed
at an interest rate judged not to be market. As such, they have similar risk characteristics as non-troubled debt commercial loans
and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and current economic
factors. Performing personal banking loans classified as troubled debt restructurings resulted from the borrower not reaffirming
the debt during bankruptcy and have had no other concession granted, other than the Bank's future limitations on collecting payment
deficiencies or in pursuing foreclosure actions. As such, they have similar risk characteristics as non-troubled debt personal
banking loans and are evaluated collectively based on loan type, delinquency, historical experience and current economic factors.

If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for loan losses continues to be
based on individual evaluation, using discounted expected cash flows or the fair value of collateral. If an accruing, troubled debt
restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for loan losses
is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.

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The Company had commitments of $11.2 million at December 31, 2013 to lend additional funds to borrowers with restructured

loans.

The Company’s holdings of foreclosed real estate totaled $6.6 million and $13.5 million at December 31, 2013 and 2012,
respectively. Personal property acquired in repossession, generally autos and marine and recreational vehicles, totaled $2.8 million
and $3.5 million at December 31, 2013 and 2012, respectively. These assets are carried at the lower of the amount recorded at
acquisition date or the current fair value less estimated selling costs.

4. Investment Securities

Investment securities, at fair value, consisted of the following at December 31, 2013 and 2012.

(In thousands)

Available for sale:

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

Equity securities

Total available for sale

Trading

Non-marketable

Total investment securities

2013

2012

505,696 $
741,766

1,619,171

2,772,338

246,983

2,844,071

141,757

43,898

8,915,680

19,993

107,324

438,759

471,574

1,615,707

3,380,955

237,011

3,167,394

177,752

33,096

9,522,248

28,837

118,650

9,042,997 $

9,669,735

Most of the Company’s investment securities are classified as available for sale, and this portfolio is discussed in more detail
below. Securities which are classified as non-marketable include Federal Home Loan Bank (FHLB) stock and Federal Reserve
Bank stock held for borrowing and regulatory purposes, which totaled $46.5 million and $45.4 million at December 31, 2013 and
December 31, 2012, respectively. Investment in Federal Reserve Bank stock is based on the capital structure of the investing bank,
and investment in FHLB stock is mainly tied to the level of borrowings from the FHLB. These holdings are carried at cost. Non-
marketable securities also include private equity investments, which amounted to $60.7 million and $73.2 million at December 31,
2013 and December 31, 2012, respectively. In the absence of readily ascertainable market values, these securities are carried at
estimated fair value.

A summary of the available for sale investment securities by maturity groupings as of December 31, 2013 is shown in the
following table. The weighted average yield for each range of maturities was calculated using the yield on each security within
that range weighted by the amortized cost of each security at December 31, 2013. Yields on tax exempt securities have not been
adjusted for tax exempt status. The investment portfolio includes agency mortgage-backed securities, which are guaranteed by
agencies such as FHLMC, FNMA, GNMA and FDIC, in addition to non-agency mortgage-backed securities which have no
guarantee, but are collateralized by residential mortgages. Also included are certain other asset-backed securities, primarily
collateralized by credit cards, automobiles and commercial loans. The Company does not have exposure to subprime originated
mortgage-backed or collateralized debt obligation instruments, and does not hold any trust preferred securities.

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(Dollars in thousands)

U.S. government and federal agency obligations:

After 1 but within 5 years

After 5 but within 10 years

After 10 years

Total U.S. government and federal agency obligations

Government-sponsored enterprise obligations:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

After 10 years

Total government-sponsored enterprise obligations

State and municipal obligations:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

After 10 years

Total state and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

Total other debt securities

Equity securities

Amortized Cost

Fair Value

Weighted Average
Yield

1.71*%

.51*

(.31)*

1.05*

1.58

1.57

1.59

1.97

1.65

2.70

2.64

2.21

1.94

2.42

2.74

4.51

.88

1.90

274,859 $

150,790

72,577

498,226

30,159

446,124

143,535

146,984

766,802

141,912

734,238

562,959

185,086

293,742

152,277

59,677

505,696

30,437

444,504

132,930

133,895

741,766

143,357

756,570

543,749

175,495

1,624,195

1,619,171

2,743,803

2,772,338

236,595

2,847,368

5,827,766

246,983

2,844,071

5,863,392

7,695

49,697

90,189

147,581

9,970

7,719

50,125

83,913

141,757

43,898

Total available for sale investment securities

8,874,540 $

8,915,680

* Rate does not reflect inflation adjustment on inflation-protected securities

Investments in U.S. government securities are comprised mainly of U.S. Treasury inflation-protected securities, which totaled
$505.6 million, at fair value, at December 31, 2013. Interest paid on these securities increases with inflation and decreases with
deflation, as measured by the Consumer Price Index. At maturity, the principal paid is the greater of an inflation-adjusted principal
or the original principal. Included in state and municipal obligations are $127.7 million, at fair value, of auction rate securities,
which were purchased from bank customers in 2008. Interest on these bonds is currently being paid at the maximum failed auction
rates. Equity securities are primarily comprised of investments in common stock held by the Parent, which totaled $37.2 million,
at fair value, at December 31, 2013.

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For securities classified as available for sale, the following table shows the unrealized gains and losses (pre-tax) in accumulated

other comprehensive income, by security type.

(In thousands)

December 31, 2013

Amortized Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Fair Value

U.S. government and federal agency obligations

498,226 $

20,614 $

(13,144) $

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Equity securities

Total

December 31, 2012

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Equity securities

Total

766,802

1,624,195

2,743,803

236,595

2,847,368

5,827,766

147,581

9,970

2,245

28,321

54,659

12,008

6,872

73,539

671

33,928

(27,281)

(33,345)

(26,124)

(1,620)

(10,169)

(37,913)

(6,495)

—

505,696

741,766

1,619,171

2,772,338

246,983

2,844,071

5,863,392

141,757

43,898

8,874,540 $

159,318 $

(118,178) $

8,915,680

399,971 $

40,395 $

(1,607) $

467,063

1,585,926

3,248,007

224,223

3,152,913

6,625,143

174,727

5,695

5,188

46,076

132,953

12,906

15,848

161,707

3,127

27,401

(677)

438,759

471,574

(16,295)

1,615,707

(5)

(118)

(1,367)

(1,490)

(102)

—

3,380,955

237,011

3,167,394

6,785,360

177,752

33,096

9,258,525 $

283,894 $

(20,171) $

9,522,248

The Company’s impairment policy requires a review of all securities for which fair value is less than amortized cost. Special
emphasis and analysis is placed on securities whose credit rating has fallen below A3 (Moody's) or A- (Standard & Poor's), whose
fair values have fallen more than 20% below purchase price for an extended period of time, or have been identified based on
management’s judgment. These securities are placed on a watch list, and for all such securities, detailed cash flow models are
prepared which use inputs specific to each security. Inputs to these models include factors such as cash flow received, contractual
payments required, and various other information related to the underlying collateral (including current delinquencies), collateral
loss severity rates (including loan to values), expected delinquency rates, credit support from other tranches, and prepayment
speeds. Stress tests are performed at varying levels of delinquency rates, prepayment speeds and loss severities in order to gauge
probable ranges of credit loss. At December 31, 2013, the fair value of securities on this watch list was $188.8 million compared
to $220.7 million at December 31, 2012.

As of December 31, 2013, the Company had recorded OTTI on certain non-agency mortgage-backed securities, part of the
watch list mentioned above, which had an aggregate fair value of $70.4 million. The cumulative credit-related portion of the
impairment initially recorded on these securities totaled $12.8 million and was recorded in earnings. The Company does not intend
to sell these securities and believes it is not likely that it will be required to sell the securities before the recovery of their amortized
cost.

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The credit-related portion of the loss on these securities was based on the cash flows projected to be received over the estimated
life of the securities, discounted to present value, and compared to the current amortized cost bases of the securities. Significant
inputs to the cash flow models used to calculate the credit losses on these securities included the following:

Significant Inputs
Prepayment CPR

Projected cumulative default

Credit support

Loss severity

Range
0% - 25%

16% - 52%

0% - 14%

18% - 81%

The following table shows changes in the credit losses recorded in current earnings, for which a portion of an OTTI was

recognized in other comprehensive income.

(In thousands)

Balance at January 1

Credit losses on debt securities for which impairment was not previously recognized

Credit losses on debt securities for which impairment was previously recognized

Increase in expected cash flows that are recognized over remaining life of security

Balance at December 31

2013

2012

2011

11,306 $

9,931 $

—

1,284

(91)

—

1,490

(115)

12,499 $

11,306 $

7,542

170

2,368

(149)

9,931

Securities with unrealized losses recorded in accumulated other comprehensive income are shown in the table below, along
with the length of the impairment period. The table includes securities for which a portion of an OTTI has been recognized in
other comprehensive income.

(In thousands)

December 31, 2013

Less than 12 months

12 months or longer

Total

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

U.S. government and federal agency obligations

96,172

243

59,677 $

12,901

155,849

13,144

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Total

December 31, 2012

487,317

478,818

717,778

53,454

1,088,556

1,859,788

90,028

$ 3,012,123

U.S. government and federal agency obligations

71,464

18,155

15,520

26,124

918

9,072

36,114

5,604

93,654

178,150

9,126

17,825

580,971

656,968

—

22,289

58,398

80,687

9,034

—

702

1,097

1,799

891

717,778

75,743

1,146,954

1,940,475

99,062

27,281

33,345

26,124

1,620

10,169

37,913

6,495

75,636

421,202 $

42,542

$ 3,433,325

$ 118,178

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Total

— $

71,464

1,607

102,082

173,600

5,874

—

338,007

343,881

39,032

1,607

677

2,107

— $

—

80,530

14,188

—

976

981

102

—

12,609

78,684

91,293

—

118

391

509

—

102,082

254,130

5,874

12,609

416,691

435,174

39,032

677

16,295

118

1,367

1,490

102

$ 730,059 $

5,474

171,823 $

14,697

901,882 $

20,171

The total available for sale portfolio consisted of approximately 1,800 individual securities at December 31, 2013. The portfolio
included 507 securities, having an aggregate fair value of $3.4 billion, that were in a loss position at December 31, 2013, compared
to 144 securities, with a fair value of $901.9 million, at December 31, 2012. The total amount of unrealized loss on these securities

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increased $98.0 million to $118.2 million, mainly due to higher interest rates in the second half of 2013. At December 31, 2013,
the fair value of securities in an unrealized loss position for 12 months or longer totaled $421.2 million, or 4.7% of the total
portfolio value, and did not include any securities identified as other-than-temporarily impaired.

The Company’s holdings of state and municipal obligations included gross unrealized losses of $33.3 million at December 31,
2013. Of these losses, $10.0 million related to auction rate securities and $23.3 million related to other state and municipal
obligations. This portfolio, excluding auction rate securities, totaled $1.5 billion at fair value, or 16.7% of total available for sale
securities. The Company does not have exposure to obligations of municipalities which have filed for Chapter 9 bankruptcy. The
Company has processes and procedures in place to monitor its holdings, identify signs of financial distress and, if necessary, exit
its positions in a timely manner. The portfolio is diversified in order to reduce risk, and information about the top five largest
holdings, by state and economic sector, is shown in the following table.

At December 31, 2013

Texas

Florida

Ohio

New York

Washington

General obligation

Lease

Housing

Transportation

Limited tax

% of
Portfolio

Average Life
(in years)

Average Rating
(Moody’s)

9.9%

9.3

6.0

5.5

5.4

30.6%

16.2

15.4

13.9

5.6

4.1

4.6

4.9

6.3

5.0

4.6

4.4

4.2

5.4

Aa1

Aa3

Aa2

Aa1

The credit ratings (Moody’s rating or equivalent) at December 31, 2013 in the state and municipal bond portfolio (excluding

auction rate securities) are shown in the following table. The average credit quality of the portfolio is Aa2 as rated by Moody’s.

Aaa

Baa

Not rated

% of Portfolio

11.3%

67.5

19.1

1.3

100.0%

The following table presents proceeds from sales of securities and the components of investment securities gains and losses

which have been recognized in earnings.

(In thousands)

Proceeds from sales of available for sale securities

Proceeds from sales of non-marketable securities

Total proceeds

Available for sale:

Gains realized on sales

Gain realized on donation

Other-than-temporary impairment recognized on debt securities

Non-marketable:

Gains realized on sales

Losses realized on sales

Fair value adjustments, net

2013

2012

2011

7,076 $

9,223

16,299 $

126 $

1,375

(1,284)

1,808

(2,979)

(3,471)

5,231 $
11,644

16,875 $

358 $

—

11,202

8,631

19,833

177

—

(1,490)

(2,537)

1,655

(200)

4,505

2,388

—

10,784

10,812

Investment securities gains (losses), net

(4,425) $

4,828 $

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Investment securities with a fair value of $5.0 billion and $4.3 billion were pledged at December 31, 2013 and 2012, respectively,
to secure public deposits, securities sold under repurchase agreements, trust funds, and borrowings at the Federal Reserve Bank.
Securities pledged under agreements pursuant to which the collateral may be sold or re-pledged by the secured parties approximated
$687.7 million, while the remaining securities were pledged under agreements pursuant to which the secured parties may not sell
or re-pledge the collateral. Except for obligations of various government-sponsored enterprises such as FNMA, FHLB and FHLMC,
no investment in a single issuer exceeds 10% of stockholders’ equity.

5. Land, Buildings and Equipment

Land, buildings and equipment consist of the following at December 31, 2013 and 2012:

(In thousands)

Land

Buildings and improvements

Equipment

Total

Less accumulated depreciation and amortization

Net land, buildings and equipment

2013

2012

106,005 $

529,842

227,467

863,314

513,660

349,654 $

107,540

523,662

229,370

860,572

502,960

357,612

Depreciation expense of $30.7 million, $32.2 million and $34.5 million for 2013, 2012 and 2011, respectively, was included
in occupancy expense and equipment expense in the consolidated income statements. Repairs and maintenance expense of $16.8
million, $17.3 million and $17.7 million for 2013, 2012 and 2011, respectively, was included in occupancy expense and equipment
expense. There has been no interest expense capitalized on construction projects in the past three years.

6. Goodwill and Other Intangible Assets

The following table presents information about the Company's intangible assets which have estimable useful lives.

(In thousands)
Amortizable intangible

assets:
Core deposit premium
Mortgage servicing rights

Total

December 31, 2013

December 31, 2012

Gross
Carrying
Amount

Accumulated
Amortization

Valuation
Allowance

Net
Amount

Gross
Carrying
Amount

Accumulated
Amortization

Valuation
Allowance

Net
Amount

$ 31,270
3,430
$ 34,700

(22,781)
(2,567)
(25,348)

— $ 8,489
779
(84)
$ 9,268
(84)

$ 25,720
3,132
$ 28,852

(20,892)
(2,267)
(23,159)

— $ 4,828
472
$ 5,300

(393)
(393)

As discussed in Note 2 on Acquisition, the Company acquired Summit Bancshares, Inc. on September 1, 2013. As a result of
the acquisition, goodwill of $13.3 million and a core deposit intangible asset of $5.6 million were recorded. Based on an estimation
of the expected remaining economic life of the depositors, the core deposit premium is being amortized over a 14 year period
using an accelerated method.

The carrying amount of goodwill and its allocation among segments at December 31, 2013 and 2012 is shown in the table
below. As a result of ongoing assessments, no impairment of goodwill was recorded in 2013, 2012 or 2011. Further, the regular
annual review on January 1, 2014 revealed no impairment as of that date.

(In thousands)
Consumer segment
Commercial segment
Wealth segment
Total goodwill

December 31,
2013

December 31,
2012

70,721 $
67,454
746
138,921 $

67,765
57,074
746
125,585

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Changes in the net carrying amount of goodwill and other net intangible assets for the years ended December 31, 2013 and

2012 are shown in the following table.

(In thousands)

Balance at December 31, 2011

Originations

Amortization

Impairment reversal

Balance at December 31, 2012

Summit acquisition

Originations

Amortization

Impairment reversal

Goodwill

Core Deposit
Premium

Mortgage
Servicing Rights

125,585 $

6,970 $

—

125,585

13,336

—

(2,142)

—

4,828

5,550

—

(1,889)

—

744

(341)

472

—

298

(300)

309

779

Balance at December 31, 2013

138,921 $

8,489 $

Mortgage servicing rights (MSRs) are initially recorded at fair value and subsequently amortized over the period of estimated
servicing income. They are periodically reviewed for impairment and if impairment is indicated, recorded at fair value. At
December 31, 2013, temporary impairment of $84 thousand had been recognized. Temporary impairment, including impairment
recovery, is effected through a change in a valuation allowance. The fair value of the MSRs is based on the present value of
expected future cash flows, as further discussed in Note 16 on Fair Value Measurements.

Aggregate amortization expense on intangible assets for the years ended December 31, 2013, 2012 and 2011 was $2.2 million,
$2.5 million and $3.0 million, respectively. The following table shows the estimated future amortization expense based on existing
asset balances and the interest rate environment as of December 31, 2013. The Company’s actual amortization expense in any
given period may be different from the estimated amounts depending upon the acquisition of intangible assets, changes in mortgage
interest rates, prepayment rates and other market conditions.

(In thousands)

2014

2015

2016

2017

2018

1,999

1,609

1,246

921

688

7. Deposits

At December 31, 2013, the scheduled maturities of total time open and certificates of deposit were as follows:

(In thousands)

Due in 2014

Due in 2015

Due in 2016

Due in 2017

Due in 2018

Thereafter

Total

1,740,247

235,401

126,623

35,402

48,998

1,767

2,188,438

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The following table shows a detailed breakdown of the maturities of time open and certificates of deposit, by size category, at

December 31, 2013.

(In thousands)

Due in 3 months or less

Due in over 3 through 6 months

Due in over 6 through 12 months

Due in over 12 months

Total

Certificates of
Deposit under
$100,000

Other Time
Deposits under
$100,000

Certificates of
Deposit over
$100,000

Other Time
Deposits over
$100,000

159,550 $

33,313 $

314,206 $

19,086 $

179,266

308,582

135,935

38,196

55,173

73,674

249,528

280,247

221,906

32,052

71,048

16,676

Total

526,155

499,042

715,050

448,191

783,333 $

200,356 $

1,065,887 $

138,862 $

2,188,438

Regulations of the Federal Reserve System require cash balances to be maintained at the Federal Reserve Bank, based on

certain deposit levels. The minimum reserve requirement for the Bank at December 31, 2013 totaled $49.2 million.

8. Borrowings

The following table sets forth selected information for short-term borrowings (borrowings with an original maturity of less

than one year).

(Dollars in thousands)

Federal funds purchased and repurchase agreements:

2013

2012

2011

Year End
Weighted
Rate

Average
Weighted
Rate

Average Balance
Outstanding

Maximum
Outstanding at
any Month End

Balance at
December 31

.1%

.1% $

914,554 $

1,479,849 $

785,978

635,009

1,149,156

1,002,092

996,558

683,550

856,081

Short-term borrowings consist primarily of federal funds purchased and securities sold under agreements to repurchase
(repurchase agreements), which generally mature within 90 days. Short-term repurchase agreements at December 31, 2013 were
comprised of non-insured customer funds totaling $971.8 million, which were secured by a portion of the Company’s investment
portfolio.

Long-term borrowings of the Company consisted of the following at December 31, 2013:

(Dollars in thousands)
FHLB advances

Structured repurchase agreements
Total

Borrower

Subsidiary bank

Maturity Date
2014
2015-17
2014

Year End
Weighted Rate

Year End
Balance

4.8 % $
3.5
.0

1,178
104,132
350,000
455,310

The Bank is a member of the Des Moines FHLB and has access to term financing from the FHLB. These borrowings are
secured under a blanket collateral agreement including primarily residential mortgages as well as all unencumbered assets and
stock of the borrowing bank. Total outstanding advances at December 31, 2013 were $105.3 million. All of the outstanding
advances have fixed interest rates and contain prepayment penalties. The FHLB has also issued letters of credit, totaling $353.0
million at December 31, 2013, to secure the Company’s obligations to certain depositors of public funds.

Structured repurchase agreements totaled $350.0 million at December 31, 2013. These borrowings have floating interest rates
based upon various published constant maturity swap (CMS) rates and will mature in 2014. They are secured by agency mortgage-
backed and U.S. government securities in the Company's investment portfolio, which totaled $366.5 million at December 31,
2013. As of year end, these agreements did not bear interest because of low CMS rates.

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9. Income Taxes

The components of income tax expense from operations for the years ended December 31, 2013, 2012 and 2011 were as

follows:

(In thousands)
Year ended December 31, 2013:

U.S. federal
State and local

Total
Year ended December 31, 2012:

U.S. federal
State and local

Total
Year ended December 31, 2011:

U.S. federal
State and local

Total

Current

Deferred

Total

102,191 $
10,838
113,029 $

100,210 $
10,725
110,935 $

113,920 $
10,328
124,248 $

7,984 $
1,217
9,201 $

15,125 $
1,109
16,234 $

(2,720) $
(116)
(2,836) $

110,175
12,055
122,230

115,335
11,834
127,169

111,200
10,212
121,412

The components of income tax (benefit) expense recorded directly to stockholders’ equity for the years ended December 31,

2013, 2012 and 2011 were as follows:

(In thousands)
Unrealized gain (loss) on securities available for sale
Accumulated pension (benefit) loss

Compensation expense for tax purposes in excess of amounts recognized for

financial reporting purposes

Income tax (benefit) expense allocated to stockholders’ equity

2013

2012

2011

(84,582) $
6,981

(1,003)
(78,604) $

19,425 $
(3,608)

(2,094)
13,723 $

31,565
(2,641)

(1,065)
27,859

Significant components of the Company’s deferred tax assets and liabilities at December 31, 2013 and 2012 were as follows:

(In thousands)
Deferred tax assets:

Loans, principally due to allowance for loan losses
Accrued expenses
Equity-based compensation
Deferred compensation
Pension
Other

Total deferred tax assets
Deferred tax liabilities:

Equipment lease financing
Unrealized gain on securities available for sale
Land, buildings and equipment
Intangibles
Accretion on investment securities
Other

Total deferred tax liabilities
Net deferred tax assets (liabilities)

2013

2012

70,154 $
15,740
12,407
6,980
728
14,740
120,749

64,320
15,633
14,757
7,282
5,972
7,325
115,289

5,460 $

75,710
15,528
12,469
6,280
7,840
11,799
129,626

54,980
100,215
16,433
4,867
6,613
8,399
191,507
(61,881)

The Company acquired a federal net operating loss (NOL) carryforward of approximately $4.3 million in connection with a
2003 acquisition. At December 31, 2013, the NOL had been fully utilized. Management believes it is more likely than not that
the results of future operations will generate sufficient taxable income to realize the total deferred tax assets.

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A reconciliation between the expected federal income tax expense using the federal statutory tax rate of 35% and the Company’s
actual income tax expense for 2013, 2012 and 2011 is provided in the table below. The effective tax rate is calculated by dividing
income taxes by income before income taxes less the non-controlling interest expense.

(In thousands)
Computed “expected” tax expense
Increase (decrease) in income taxes resulting from:

2013

2012

2011

134,117 $

138,774 $

132,214

Tax-exempt interest, net of cost to carry
State and local income taxes, net of federal tax benefit
Tax deductible dividends on allocated shares held by the Company’s ESOP
Other

Total income tax expense

(16,612)
7,836
(1,116)
(1,995)
122,230 $

(15,516)
7,692
(2,991)
(790)
127,169 $

(14,815)
6,638
(1,058)
(1,567)
121,412

It is the Company’s policy to recognize interest and penalties related to income tax matters in income tax expense. The Company
recorded tax benefits related to interest and penalties of $5 thousand, $81 thousand and $1 thousand in 2013, 2012 and 2011,
respectively. At December 31, 2013 and 2012, liabilities for interest and penalties were $172 thousand and $176 thousand,
respectively.

As of December 31, 2013 and 2012, the gross amount of unrecognized tax benefits was $1.4 million and $1.6 million,
respectively, and the total amount of unrecognized tax benefits that would impact the effective tax rate, if recognized, was $1.0
million and $1.1 million, respectively.

The Company and its subsidiaries are subject to income tax by federal, state and local government taxing authorities. Tax
years 2010 through 2013 remain open to examination for U.S. federal income tax. Tax years 2009 through 2013 remain open to
examination in major state taxing jurisdictions.

The activity in the accrued liability for unrecognized tax benefits for the years ended December 31, 2013 and 2012 was as

follows:

(In thousands)
Unrecognized tax benefits at beginning of year
Gross increases – tax positions in prior period
Gross decreases – tax positions in prior period
Gross increases – current-period tax positions
Lapse of statute of limitations
Unrecognized tax benefits at end of year

10. Employee Benefit Plans

2013

2012

1,581 $
70
(2)
282
(503)
1,428 $

1,584
417
(25)
219
(614)
1,581

Employee benefits charged to operating expenses are summarized in the table below. Substantially all of the Company’s

employees are covered by a defined contribution (401(k)) plan, under which the Company makes matching contributions.

(In thousands)
Payroll taxes
Medical plans
401(k) plan
Pension plans
Other
Total employee benefits

2013

2012

2011

21,705 $
18,393
12,465
1,627
2,498
56,688 $

21,247 $
19,861
12,613
2,441
2,062
58,224 $

20,703
16,350
11,728
994
2,232
52,007

A portion of the Company’s employees are covered by a noncontributory defined benefit pension plan, however, participation
in the pension plan is not available to employees hired after June 30, 2003. All participants are fully vested in their benefit payable
upon normal retirement date, which is based on years of participation and compensation. Certain key executives also participate
in a supplemental executive retirement plan (the CERP) that the Company funds only as retirement benefits are disbursed. The
CERP carries no segregated assets. Since January 2011, all benefits accrued under the pension plan have been frozen. However,
the accounts continue to accrue interest at a stated annual rate. The CERP continues to provide credits based on hypothetical
contributions in excess of those permitted under the 401(k) plan. In the tables presented below, the pension plan and the CERP
are presented on a combined basis.

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Under the Company’s funding policy for the defined benefit pension plan, contributions are made to a trust as necessary to
satisfy the statutory minimum required contribution as defined by the Pension Protection Act, which is intended to provide for
current service accruals and for any unfunded accrued actuarial liabilities over a reasonable period. To the extent that these
requirements are fully covered by assets in the trust, a contribution might not be made in a particular year. The Company made
a discretionary contribution of $1.5 million to its defined benefit pension plan in 2012 in order to reduce pension guarantee
premiums. No contributions to the defined plan were made in 2013 and the minimum required contribution for 2014 is expected
to be zero. The Company does not expect to make any further contributions in 2014 other than the necessary funding contributions
to the CERP. Contributions to the CERP were $69 thousand, $65 thousand and $18 thousand during 2013, 2012 and 2011,
respectively.

The following items are components of the net pension cost for the years ended December 31, 2013, 2012 and 2011.

(In thousands)

Service cost-benefits earned during the year

Interest cost on projected benefit obligation

Expected return on plan assets

Amortization of unrecognized net loss

Net periodic pension cost

2013

2012

2011

509 $

504 $

4,509

(6,476)

3,085

5,162

(6,178)

2,953

1,627 $

2,441 $

406

5,366

(6,727)

1,949

994

The following table sets forth the pension plans’ funded status, using valuation dates of December 31, 2013 and 2012.

(In thousands)

Change in projected benefit obligation

Projected benefit obligation at prior valuation date

Service cost

Interest cost

Benefits paid

Actuarial (gain) loss

Projected benefit obligation at valuation date

Change in plan assets

Fair value of plan assets at prior valuation date

Actual return on plan assets

Employer contributions

Benefits paid

Fair value of plan assets at valuation date

2013

2012

125,147 $

110,186

509

4,509

(5,904)

(10,588)

113,673

101,834

11,173

(5,904)

107,172

504

5,162

(5,248)

14,543

125,147

97,228

8,274

1,580

(5,248)

101,834

(23,313)

Funded status and net amount recognized at valuation date

(6,501) $

The accumulated benefit obligation, which represents the liability of a plan using only benefits as of the measurement date,

was $113.7 million and $125.1 million for the combined plans on December 31, 2013 and 2012, respectively.

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Amounts not yet reflected in net periodic benefit cost and included in accumulated other comprehensive income (loss) at
December 31, 2013 and 2012 are shown below, including amounts recognized in other comprehensive income during the periods.
All amounts are shown on a pre-tax basis.

(In thousands)

Prior service credit (cost)

Accumulated loss

Accumulated other comprehensive loss

Cumulative employer contributions in excess of net periodic benefit cost

Net amount recognized as an accrued benefit liability on the December 31 balance sheet

Net gain (loss) arising during period

Amortization of net loss

Total recognized in other comprehensive income

Total income (expense) recognized in net periodic pension cost and other comprehensive income

2013

2012

— $

(25,479)

18,978

(6,501) $

15,285 $

3,085

18,370 $

16,743 $

—

(43,849)

20,536

(23,313)

(12,447)

2,953

(9,494)

(11,935)

The estimated net loss to be amortized from accumulated other comprehensive income into net periodic pension cost in 2014

is $1.4 million.

The following assumptions, on a weighted average basis, were used in accounting for the plans.

Determination of benefit obligation at year end:

Discount rate

Assumed credit on cash balance accounts

Determination of net periodic benefit cost for year ended:

Discount rate

Long-term rate of return on assets

Assumed credit on cash balance accounts

2013

2012

2011

4.55%

5.00%

3.65%

6.50%

5.00%

3.65%

5.00%

4.80%

6.50%

5.00%

4.80%

5.00%

5.40%

7.00%

5.00%

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The following table shows the fair values of the Company’s pension plan assets by asset category at December 31, 2013 and
2012. Information about the valuation techniques and inputs used to measure fair value are provided in Note 16 on Fair Value
Measurements.

(In thousands)
December 31, 2013
Assets:

U.S. government obligations
Government-sponsored enterprise obligations (a)
State and municipal obligations
Agency mortgage-backed securities (b)
Non-agency mortgage-backed securities

Asset-backed securities
Corporate bonds (c)
Equity securities and mutual funds: (d)

U.S. large-cap

U.S. mid-cap

U.S. small-cap

International developed markets

Emerging markets

Money market funds
Total
December 31, 2012
Assets:

Cash

U.S. government obligations
Government-sponsored enterprise obligations (a)
State and municipal obligations
Agency mortgage-backed securities (b)
Non-agency mortgage-backed securities

Asset-backed securities
Corporate bonds (c)
Equity securities and mutual funds: (d)

U.S. large-cap

U.S. mid-cap

U.S. small-cap

International developed markets

Emerging markets

Money market funds
Total

Fair Value Measurements

Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant
Unobservable
Inputs (Level 3)

Total Fair Value

901 $

— $

2,512

7,270

1,744

6,156

5,985

36,345

23,677

13,864

4,331

857

659

—

23,677

13,864

4,331

857

659

2,512

7,270

1,744

6,156

5,985

36,345

—

2,871
107,172 $

2,871
47,160 $

—
60,012 $

31 $

343

6,930

5,700

3,000

6,936

7,125

27,653

22,400

12,600

3,792

908

916

31 $

343

— $

—

22,400

12,600

3,792

908

916

6,930

5,700

3,000

6,936

7,125

27,653

—

3,500
101,834 $

3,500
44,490 $

—
57,344 $

—

—
—

—

—
—

(a) This category represents bonds (excluding mortgage-backed securities) issued by agencies such as the Federal Home Loan Bank, the

Federal Home Loan Mortgage Corp and the Federal National Mortgage Association.

(b) This category represents mortgage-backed securities issued by the agencies mentioned in (a).

(c) This category represents investment grade bonds issued in the U.S., primarily by domestic issuers, representing diverse industries.

(d) This category represents investments in individual common stocks and equity funds. These holdings are diversified, largely across the

financial services, consumer goods, healthcare, technology, and energy sectors.

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The investment policy of the pension plan is designed for growth in value within limits designed to safeguard against significant
losses within the portfolio. The policy sets guidelines regarding the types of investments held that may change from time to time,
currently including items such as holding bonds rated investment grade or better and prohibiting investment in Company stock.
The plan does not utilize derivatives. Management believes there are no significant concentrations of risk within the plan asset
portfolio at December 31, 2013. Under the current policy, the long-term investment target mix for the plan is 35% equity securities
and 65% fixed income securities. The Company regularly reviews its policies on investment mix and may make changes depending
on economic conditions and perceived investment risk.

The discount rate is based on matching the Company's estimated plan cash flows to a yield curve derived from a portfolio of

corporate bonds rated AA by either Moody's or Standard and Poor's.

The assumed overall expected long-term rate of return on pension plan assets used in calculating 2013 pension plan expense
was 6.5%. Determination of the plan’s expected rate of return is based upon historical and anticipated returns of the asset classes
invested in by the pension plan and the allocation strategy currently in place among those classes. The rate used in plan calculations
may be adjusted by management for current trends in the economic environment. The 10-year annualized return for the Company’s
pension plan was 7.2%. During 2013, the plan’s rate of return was 11.1%, compared to 8.4% in 2012. Because a portion of the
plan’s investments are equity securities, the actual return for any one plan year is affected by changes in the stock market. Due
to positive investment returns experienced in 2013 and an increase in the discount rate, the Company expects to incur pension
expense of $773 thousand in 2014, compared to $1.6 million in 2013.

The following future benefit payments are expected to be paid:

(In thousands)
2014
2015
2016
2017
2018
2019 - 2023

5,958
6,234
6,551
6,731
6,940
36,258

11. Stock-Based Compensation and Directors Stock Purchase Plan*

The Company’s stock-based compensation is provided under a stockholder-approved plan which allows for issuance of various
types of awards, including stock options, stock appreciation rights, restricted stock and restricted stock units, performance awards
and stock-based awards. At December 31, 2013, 3,729,477 shares remained available for issuance under the plan. The stock-
based compensation expense that was charged against income was $6.4 million, $5.0 million and $4.7 million for the years ended
December 31, 2013, 2012 and 2011, respectively. The total income tax benefit recognized in the income statement for share-based
compensation arrangements was $2.4 million, $1.9 million and $1.8 million for the years ended December 31, 2013, 2012 and
2011, respectively.

During 2013, stock-based compensation was issued in the form of nonvested stock awards and stock appreciation rights, while
in 2012, stock-based compensation was issued solely in the form of nonvested stock awards. Nonvested stock is awarded to key
employees, by action of the Company's Compensation and Human Resources Committee and Board of Directors. These awards
generally vest after 4 to 7 years of continued employment, but vesting terms may vary according to the specifics of the individual
grant agreement. There are restrictions as to transferability, sale, pledging, or assigning, among others, prior to the end of the
vesting period. Dividend and voting rights are conferred upon grant. A summary of the status of the Company’s nonvested share
awards as of December 31, 2013 and changes during the year then ended is presented below.

Nonvested at January 1, 2013
Granted
Vested
Forfeited
Canceled
Nonvested at December 31, 2013

926,871
421,803
(54,922)
(28,729)
(121,268)
1,143,755

Weighted
Average Grant
Date Fair Value
32.97
36.67
32.72
33.03
33.64
34.27

The total fair value (at vest date) of shares vested during 2013, 2012 and 2011 was $2.1 million, $2.1 million and $1.6 million,

respectively.

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Stock appreciation rights (SARs) and stock options are granted with exercise prices equal to the market price of the Company’s
stock at the date of grant. SARs, which the Company granted in 2006 through 2009, and again in 2013, vest ratably over four
years of continuous service and have 10-year contractual terms. All SARs must be settled in stock under provisions of the plan.
Stock options, which were granted in 2005 and previous years, vested ratably over three years of continuous service, and also
have 10-year contractual terms.

In determining compensation cost, the Black-Scholes option-pricing model is used to estimate the fair value of options and
SARs on date of grant. The Black-Scholes model is a closed-end model that uses various assumptions as shown in the following
table. Expected volatility is based on historical volatility of the Company’s stock. The Company uses historical exercise behavior
and other factors to estimate the expected term of the options and SARs, which represents the period of time that the options and
SARs granted are expected to be outstanding. The risk-free rate for the expected term is based on the U.S. Treasury zero coupon
spot rates in effect at the time of grant. The per share average fair value and the model assumptions for SARs granted in 2013
are shown in the table below.

Weighted per share average fair value at grant date

Assumptions:

Dividend yield

Volatility

Risk-free interest rate

Expected term

$6.82

2.3%

23.2%

1.2%

7.3 years

A summary of option activity during 2013 is presented below.

(Dollars in thousands, except per share data)

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term

Aggregate
Intrinsic
Value

Outstanding at January 1, 2013

807,121 $

30.01

Granted

Forfeited

Expired

Exercised

Outstanding, exercisable and vested at December 31, 2013

A summary of SAR activity during 2013 is presented below.

—

(354,798)

452,323 $

29.32

30.55

0.8 years $

6,494

(Dollars in thousands, except per share data)

Weighted
Average
Exercise
Price

Weighted
Average
Remaining
Contractual
Term

Aggregate
Intrinsic
Value

Outstanding at January 1, 2013

Granted

Forfeited

Expired

Exercised

Outstanding at December 31, 2013

Exercisable at December 31, 2013

Vested and expected to vest at December 31, 2013

1,876,523 $

224,282

(2,954)

—

(339,597)

1,758,254 $

1,535,329 $

1,748,676 $

34.35

37.17

33.19

—

34.54

34.68

34.32

34.66

4.0 years $

17,993

3.2 years $

16,267

4.0 years $

17,919

Additional information about stock options and SARs exercised is presented below.

(In thousands)

Intrinsic value of options and SARs exercised

Cash received from options and SARs exercised

Tax benefit realized from options and SARs exercised

2013

2012

2011

6,580 $

9,426 $

335 $

7,769

14,820

1,269

6,722

14,604

847

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As of December 31, 2013, there was $20.5 million of unrecognized compensation cost (net of estimated forfeitures) related

to unvested SARs and stock awards. That cost is expected to be recognized over a weighted average period of 3.4 years.

The Company has a directors stock purchase plan whereby outside directors of the Company and its subsidiaries may elect to
use their directors’ fees to purchase Company stock at market value each month end. Remaining shares available for issuance
under this plan were 137,337 at December 31, 2013. In 2013, 20,222 shares were purchased at an average price of $40.39 and in
2012, 21,751 shares were purchased at an average price of $35.32.

* All share and per share amounts in this note have been restated for the 5% stock dividend distributed in 2013.

12. Accumulated Other Comprehensive Income

The table below shows the activity and accumulated balances for components of other comprehensive income. The largest
component is the unrealized holding gains and losses on available for sale securities. Unrealized gains and losses on debt securities
for which an other-than-temporary impairment (OTTI) has been recorded in current earnings are shown separately below. The
other component is amortization from other comprehensive income of losses associated with pension benefits, which occurs as
the amortization is included in current net periodic benefit cost.

Unrealized Gains (Losses)
on Securities (1)

OTTI

Other

Pension Loss
(2)

Total Accumulated
Other
Comprehensive
Income

(In thousands)

Balance January 1, 2013

Other comprehensive income (loss) before reclassifications

Amounts reclassified from accumulated other comprehensive income

Current period other comprehensive income (loss), before tax

Income tax (expense) benefit

Current period other comprehensive income (loss), net of tax

Balance December 31, 2013

Balance January 1, 2012

Other comprehensive income (loss) before reclassifications

Amounts reclassified from accumulated other comprehensive income

Current period other comprehensive income (loss), before tax

Income tax (expense) benefit

Current period other comprehensive income (loss), net of tax

3,245 $

160,263 $

(27,164) $

261

1,284

1,545

(587)

958

(222,628)

(1,501)

(224,129)

85,169

(138,960)

15,285

3,085

18,370

(6,981)

11,389

4,203 $

21,303 $

(15,775) $

(4,321) $

136,137 $

(21,278) $

10,713

1,490

12,203

(4,637)

7,566

39,271

(357)

38,914

(14,788)

24,126

(12,447)

2,953

(9,494)

3,608

(5,886)

136,344

(207,082)

2,868

(204,214)

77,601

(126,613)

9,731

110,538

37,537

4,086

41,623

(15,817)

25,806

136,344

Balance December 31, 2012

3,245 $

160,263 $

(27,164) $

(1) The pre-tax amounts reclassified from accumulated other comprehensive income are included in "investment securities gains (losses), net" in the
consolidated statements of income.
(2) The pre-tax amounts reclassified from accumulated other comprehensive income are included in the computation of net periodic pension cost as
"amortization of unrecognized net loss" (see Note 10).

13. Segments

The Company segregates financial information for use in assessing its performance and allocating resources among three
operating segments: Consumer, Commercial and Wealth. The Consumer segment includes the consumer portion of the retail
branch network (loans, deposits and other personal banking services), indirect and other consumer financing, and consumer debit
and credit bank cards. The Commercial segment provides corporate lending (including the Small Business Banking product line
within the branch network), leasing, international services, and business, government deposit, and related commercial cash
management services, as well as merchant and commercial bank card products. The Commercial segment also includes the Capital
Markets Group, which sells fixed income securities and provides investment safekeeping and bond accounting services. The
Wealth segment provides traditional trust and estate tax planning, advisory and discretionary investment management, and
brokerage services, and includes the Private Banking product portfolio.

The Company’s business line reporting system derives segment information from the internal profitability reporting system
used by management to monitor and manage the financial performance of the Company. This information is based on internal
management accounting policies, which have been developed to reflect the underlying economics of the businesses. The policies
address the methodologies applied in connection with funds transfer pricing and assignment of overhead costs among segments.
Funds transfer pricing was used in the determination of net interest income by assigning a standard cost (credit) for funds used
(provided) by assets and liabilities based on their maturity, prepayment and/or repricing characteristics. Income and expense that

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directly relate to segment operations are recorded in the segment when incurred. Expenses that indirectly support the segments
are allocated based on the most appropriate method available.

The Company uses a funds transfer pricing method to value funds used (e.g., loans, fixed assets, and cash) and funds provided
(e.g., deposits, borrowings, and equity) by the business segments and their components. This process assigns a specific value to
each new source or use of funds with a maturity, based on current swap rates, thus determining an interest spread at the time of
the transaction. Non-maturity assets and liabilities are valued using weighted average pools. The funds transfer pricing process
attempts to remove interest rate risk from valuation, allowing management to compare profitability under various rate environments.

The following tables present selected financial information by segment and reconciliations of combined segment totals to
consolidated totals. There were no material intersegment revenues between the three segments. Management periodically makes
changes to methods of assigning costs and income to its business segments to better reflect operating results. If appropriate, these
changes are reflected in prior year information presented below.

Segment Income Statement Data

(In thousands)
Year ended December 31, 2013:
Net interest income
Provision for loan losses
Non-interest income
Investment securities losses, net
Non-interest expense
Income before income taxes
Year ended December 31, 2012:
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains, net
Non-interest expense
Income before income taxes
Year ended December 31, 2011:
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains, net
Non-interest expense
Income before income taxes

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated
Totals

268,283 $
(34,277)
113,377
—
(270,209)

77,174 $

274,844 $
(35,496)
114,307
—
(266,740)

86,915 $

283,555 $
(47,273)
131,253
—
(269,435)

98,100 $

288,722 $
3,772
186,446
—
(235,346)
243,594 $

290,968 $
(2,824)
179,824
—
(226,935)
241,033 $

283,790 $
(16,195)
162,533
—
(221,273)
208,855 $

40,194 $
(688)
116,765
—
(96,530)
59,741 $

39,498 $
(695)
108,472
—
(90,659)
56,616 $

38,862 $
(712)
101,836
—
(89,108)
50,878 $

597,199 $
(31,193)
416,588
—
(602,085)
380,509 $

605,310 $
(39,015)
402,603
—
(584,334)
384,564 $

606,207 $
(64,180)
395,622
—
(579,816)
357,833 $

22,173 $
10,840
1,798
(4,425)
(27,548)

2,838 $

34,596 $
11,728
(2,973)
4,828
(34,135)
14,044 $

39,863 $
12,665
(2,705)
10,812
(37,433)
23,202 $

619,372
(20,353)
418,386
(4,425)
(629,633)
383,347

639,906
(27,287)
399,630
4,828
(618,469)
398,608

646,070
(51,515)
392,917
10,812
(617,249)
381,035

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Segment Balance Sheet Data

(In thousands)
Average balances for 2013:
Assets
Loans, including held for sale
Goodwill and other intangible assets
Deposits
Average balances for 2012:
Assets
Loans, including held for sale
Goodwill and other intangible assets
Deposits

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated
Totals

2,674,136 $
2,589,179
73,340
9,317,525

6,321,153 $
6,124,902
61,925
6,809,265

855,721 $
845,918
746
1,885,807

9,851,010 $
9,559,999
136,011
18,012,597

12,022,974 $
756,143
—
48,554

21,873,984
10,316,142
136,011
18,061,151

2,503,503 $
2,418,428
72,765
8,816,905

5,834,512 $
5,648,923
58,573
6,266,569

743,312 $
735,153
746
1,689,937

9,081,327 $
8,802,504
132,084
16,773,411

11,619,351 $
586,500
—
53,137

20,700,678
9,389,004
132,084
16,826,548

The above segment balances include only those items directly associated with the segment. The “Other/Elimination” column
includes unallocated bank balances not associated with a segment (such as investment securities and federal funds sold), balances
relating to certain other administrative and corporate functions, and eliminations between segment and non-segment balances.
This column also includes the resulting effect of allocating such items as float, deposit reserve and capital for the purpose of
computing the cost or credit for funds used/provided.

The Company’s reportable segments are strategic lines of business that offer different products and services. They are managed
separately because each line services a specific customer need, requiring different performance measurement analyses and
marketing strategies. The performance measurement of the segments is based on the management structure of the Company and
is not necessarily comparable with similar information for any other financial institution. The information is also not necessarily
indicative of the segments’ financial condition and results of operations if they were independent entities.

14. Common Stock

On December 16, 2013, the Company distributed a 5% stock dividend on its $5 par common stock for the twentieth consecutive

year. All per share data in this report has been restated to reflect the stock dividend.

Basic income per share is computed by dividing income available to common shareholders by the weighted average number
of common shares outstanding during the year. Diluted income per share gives effect to all dilutive potential common shares that
were outstanding during the year. Presented below is a summary of the components used to calculate basic and diluted income
per share, which have been restated for all stock dividends.

The Company applies the two-class method of computing income per share. Under current guidance, nonvested share-based
awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with
common stock. The two-class method requires the calculation of separate income per share amounts for the nonvested share-
based awards and for common stock. Income per share attributable to common stock is shown in the following table. Nonvested
share-based awards are further discussed in Note 11 on Stock-Based Compensation.

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(In thousands, except per share data)

Basic income per common share:

Net income attributable to Commerce Bancshares, Inc.
Less income allocated to nonvested restricted stockholders
Net income available to common stockholders

Weighted average common shares outstanding

Basic income per common share
Diluted income per common share:

Net income attributable to Commerce Bancshares, Inc.
Less income allocated to nonvested restricted stockholders
Net income available to common stockholders
Weighted average common shares outstanding

Net effect of the assumed exercise of stock-based awards -- based on the treasury
stock method using the average market price for the respective periods

Weighted average diluted common shares outstanding
Diluted income per common share

2013

2012

2011

260,961 $
2,939
258,022 $
94,585

2.73 $

260,961 $
2,931
258,030 $
94,585

269,329 $
2,563
266,766 $
96,195

2.77 $

269,329 $
2,562
266,767 $
96,195

398
94,983

294
96,489

2.72 $

2.76 $

256,343
1,846
254,497
99,086
2.57

256,343
1,842
254,501
99,086

362
99,448
2.56

Nearly all unexercised stock options and stock appreciation rights were included in the computations of diluted income per
share for the years ended December 31, 2013 and 2012. Unexercised options and rights of 1.2 million were excluded from the
computation of diluted income per share for the year ended December 31, 2011, because their inclusion would have been anti-
dilutive.

The table below shows activity in the outstanding shares of the Company’s common stock during the past three years. Shares

in the table below are presented on an historical basis and have not been restated for the annual 5% stock dividends.

(In thousands)
Shares outstanding at January 1
Issuance of stock:

Awards and sales under employee and director plans
5% stock dividend
Summit acquisition

Purchases of treasury stock
Other
Shares outstanding at December 31

Years Ended December 31

2013

2012

2011

91,414

88,952

86,624

653
4,565
1,000
(1,742)
(9)
95,881

837
4,352
—
(2,716)
(11)
91,414

724
4,231
—
(2,622)
(5)
88,952

The Company maintains a treasury stock buyback program authorized by its Board of Directors. At December 31, 2013,

3,492,265 shares were available for purchase under the current Board authorization.

15. Regulatory Capital Requirements

The Company is subject to various regulatory capital requirements administered by the federal banking agencies. Failure to
meet minimum capital requirements can initiate certain mandatory and additional discretionary actions by regulators that could
have a direct material effect on the Company’s financial statements. The regulations require the Company to meet specific capital
adequacy guidelines that involve quantitative measures of the Company’s assets, liabilities and certain off-balance sheet items as
calculated under regulatory accounting practices. The Company’s capital classification is also subject to qualitative judgments by
the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require the Company and the Bank to maintain
minimum amounts and ratios of Tier I capital to total average assets (leverage ratio), and minimum ratios of Tier I and Total capital
to risk-weighted assets (as defined). To meet minimum, adequately capitalized regulatory requirements, an institution must maintain
a Tier I capital ratio of 4.00%, a Total capital ratio of 8.00% and a leverage ratio of 4.00%. The minimum required ratios for well-
capitalized banks (under prompt corrective action provisions) are 6.00% for Tier I capital, 10.00% for Total capital and 5.00% for
the leverage ratio.

Table of Contents

The following tables show the capital amounts and ratios for the Company (on a consolidated basis) and the Bank, together

with the minimum and well-capitalized capital requirements, at the last two year ends.

(Dollars in thousands)

December 31, 2013

Total Capital (to risk-weighted assets):

Actual

Minimum Capital
Requirement

Well-Capitalized Capital
Requirement

Amount

Ratio

Amount

Ratio

Amount

Ratio

Commerce Bancshares, Inc. (consolidated)

$ 2,239,636

15.28% $ 1,172,843

8.00%

N.A.

Commerce Bank

1,971,850

13.55

1,164,469

8.00

$ 1,455,586

10.00%

Tier I Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 2,061,761

14.06% $ 586,421

4.00%

N.A.

Commerce Bank

1,809,231

12.43

582,234

4.00

$ 873,351

Tier I Capital (to adjusted quarterly average assets):

(Leverage Ratio)

Commerce Bancshares, Inc. (consolidated)

$ 2,061,761

9.43% $ 874,673

4.00%

N.A.

Commerce Bank

December 31, 2012

Total Capital (to risk-weighted assets):

1,809,231

8.31

871,050

4.00

$ 1,088,812

N.A.

6.00%

N.A.

5.00%

Commerce Bancshares, Inc. (consolidated)

$ 2,092,141

14.93% $ 1,121,252

8.00%

N.A.

Commerce Bank

1,887,251

13.60

1,110,330

8.00

$ 1,387,912

10.00%

Tier I Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 1,906,203

13.60% $ 560,626

4.00%

N.A.

Commerce Bank

1,713,752

12.35

555,165

4.00

$ 832,747

Tier I Capital (to adjusted quarterly average assets):

(Leverage Ratio)

Commerce Bancshares, Inc. (consolidated)

$ 1,906,203

9.14% $ 834,171

4.00%

N.A.

Commerce Bank

1,713,752

8.26

829,711

4.00

$ 1,037,139

N.A.

6.00%

N.A.

5.00%

At December 31, 2013, the Company met all capital requirements to which it is subject, and the Bank’s capital position exceeded

the regulatory definition of well-capitalized.

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16. Fair Value Measurements

The Company uses fair value measurements to record fair value adjustments to certain financial and nonfinancial assets and
liabilities and to determine fair value disclosures. Various financial instruments such as available for sale and trading securities,
certain non-marketable securities relating to private equity activities, and derivatives are recorded at fair value on a recurring basis.
Additionally, from time to time, the Company may be required to record at fair value other assets and liabilities on a nonrecurring
basis, such as loans held for sale, mortgage servicing rights and certain other investment securities. These nonrecurring fair value
adjustments typically involve lower of cost or fair value accounting, or write-downs of individual assets.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between
market participants at the measurement date. Depending on the nature of the asset or liability, the Company uses various valuation
techniques and assumptions when estimating fair value. For accounting disclosure purposes, a three-level valuation hierarchy of
fair value measurements has been established. The valuation hierarchy is based upon the transparency of inputs to the valuation
of an asset or liability as of the measurement date. The three levels are defined as follows:

• Level 1 – inputs to the valuation methodology are quoted prices for identical assets or liabilities in active markets.

• Level 2 – inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets,
quoted prices for identical or similar assets and liabilities in markets that are not active, and inputs that are observable for
the assets or liabilities, either directly or indirectly (such as interest rates, yield curves, and prepayment speeds).

• Level 3 – inputs to the valuation methodology are unobservable and significant to the fair value. These may be internally

developed, using the Company’s best information and assumptions that a market participant would consider.

When determining the fair value measurements for assets and liabilities required or permitted to be recorded or disclosed at
fair value, the Company considers the principal or most advantageous market in which it would transact and considers assumptions
that market participants would use when pricing the asset or liability. When possible, the Company looks to active and observable
markets to price identical assets or liabilities. When identical assets and liabilities are not traded in active markets, the Company
looks to observable market data for similar assets and liabilities. Nevertheless, certain assets and liabilities are not actively traded
in observable markets, and the Company must use alternative valuation techniques to derive an estimated fair value measurement.

Table of Contents

Instruments Measured at Fair Value on a Recurring Basis

The table below presents the carrying values of assets and liabilities measured at fair value on a recurring basis at December

31, 2013 and 2012. There were no transfers among levels during these years.

(In thousands)
December 31, 2013
Assets:

Available for sale securities:

U.S. government and federal agency obligations
Government-sponsored enterprise obligations
State and municipal obligations
Agency mortgage-backed securities
Non-agency mortgage-backed securities
Asset-backed securities
Other debt securities
Equity securities
Trading securities
Private equity investments
Derivatives *
Assets held in trust
Total assets

Liabilities:

Derivatives *
Total liabilities
December 31, 2012
Assets:

Available for sale securities:

Liabilities:

Derivatives *
Total liabilities

* The fair value of each class of derivative is shown in Note 18.

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total Fair Value

505,696 $
741,766
1,619,171
2,772,338
246,983
2,844,071
141,757
43,898
19,993
56,612
12,980
7,511
9,012,776

505,696 $

— $

—
—
—
—
—
—
24,646
—
—
—
7,511
537,853

741,766
1,491,447
2,772,338
246,983
2,844,071
141,757
19,252
19,993
—
12,976
—
8,290,583

13,329
13,329 $

—
— $

13,260
13,260 $

438,759 $
471,574
1,615,707
3,380,955
237,011
3,167,394
177,752
33,096
28,837
68,167
16,740
5,440
9,641,432

438,759 $

— $

—
—
—
—
—
—
17,835
—
—
—
5,440
462,034

471,574
1,489,293
3,380,955
237,011
3,167,394
177,752
15,261
28,837
—
16,731
—
8,984,808

17,718
17,718 $

—
— $

17,522
17,522 $

—
—
127,724
—
—
—
—
—
—
56,612
4
—
184,340

69
69

—
—
126,414
—
—
—
—
—
—
68,167
9
—
194,590

196
196

Table of Contents

Valuation methods for instruments measured at fair value on a recurring basis

Following is a description of the Company’s valuation methodologies used for instruments measured at fair value on a recurring

basis:

Available for sale investment securities

For available for sale securities, changes in fair value, including that portion of other-than-temporary impairment unrelated to
credit loss, are recorded in other comprehensive income. As mentioned in Note 4 on Investment Securities, the Company records
the credit-related portion of other-than-temporary impairment in current earnings. This portfolio comprises the majority of the
assets which the Company records at fair value. Most of the portfolio, which includes government-sponsored enterprise, mortgage-
backed and asset-backed securities, are priced utilizing industry-standard models that consider various assumptions, including
time value, yield curves, volatility factors, prepayment speeds, default rates, loss severity, current market and contractual prices
for the underlying financial instruments, as well as other relevant economic measures. Substantially all of these assumptions are
observable in the marketplace, can be derived from observable data, or are supported by observable levels at which transactions
are executed in the marketplace. These measurements are classified as Level 2 in the fair value hierarchy. Where quoted prices
are available in an active market, the measurements are classified as Level 1. Most of the Level 1 measurements apply to equity
securities and U.S. Treasury obligations.

The fair values of Level 1 and 2 securities (excluding equity securities) in the available for sale portfolio are prices provided
by a third-party pricing service. The prices provided by the third-party pricing service are based on observable market inputs, as
described in the sections below. On a quarterly basis, the Company compares a sample of these prices to other independent sources
for the same and similar securities. Variances are analyzed, and, if appropriate, additional research is conducted with the third-
party pricing service. Based on this research, the pricing service may affirm or revise its quoted price. No significant adjustments
have been made to the prices provided by the pricing service. The pricing service also provides documentation on an ongoing
basis that includes reference data, inputs and methodology by asset class, which is reviewed to ensure that security placement
within the fair value hierarchy is appropriate.

Valuation methods and inputs, by class of security:

• U.S. government and federal agency obligations

U.S. treasury bills, bonds and notes, including inflation-protected securities, are valued using live data from active market
makers and inter-dealer brokers. Valuations for stripped coupon and principal issues are derived from yield curves generated
from various dealer contacts and live data sources.

• Government-sponsored enterprise obligations

Government-sponsored enterprise obligations are evaluated using cash flow valuation models. Inputs used are live market
data, cash settlements, Treasury market yields, and floating rate indices such as LIBOR, CMT, and Prime.

•

State and municipal obligations, excluding auction rate securities

A yield curve is generated and applied to bond sectors, and individual bond valuations are extrapolated. Inputs used to
generate the yield curve are bellwether issue levels, established trading spreads between similar issuers or credits, historical
trading spreads over widely accepted market benchmarks, new issue scales, and verified bid information. Bid information
is verified by corroborating the data against external sources such as broker-dealers, trustees/paying agents, issuers, or
non-affiliated bondholders.

• Mortgage and asset-backed securities

Collateralized mortgage obligations and other asset-backed securities are valued at the tranche level. For each tranche
valuation, the process generates predicted cash flows for the tranche, applies a market based (or benchmark) yield/spread
for each tranche, and incorporates deal collateral performance and tranche level attributes to determine tranche-specific
spreads to adjust the benchmark yield. Tranche cash flows are generated from new deal files and prepayment/default
assumptions. Tranche spreads are based on tranche characteristics such as average life, type, volatility, ratings, underlying
collateral and performance, and prevailing market conditions. The appropriate tranche spread is applied to the corresponding
benchmark, and the resulting value is used to discount the cash flows to generate an evaluated price.

Valuation of agency pass-through securities, typically issued under GNMA, FNMA, FHLMC, and SBA programs, are
primarily derived from information from the To Be Announced (TBA) market. This market consists of generic mortgage
pools which have not been received for settlement. Snapshots of the TBA market, using live data feeds distributed by
multiple electronic platforms, are used in conjunction with other indices to compute a price based on discounted cash flow
models.

Table of Contents

• Other debt securities

Other debt securities are valued using active markets and inter-dealer brokers as well as bullet spread scales and option
adjusted spreads. The spreads and models use yield curves, terms and conditions of the bonds, and any special features
(e.g., call or put options and redemption features).

• Equity securities

Equity securities are priced using the market prices for each security from the major stock exchanges or other electronic
quotation systems. These are generally classified as Level 1 measurements. Stocks which trade infrequently are classified
as Level 2.

The available for sale portfolio includes certain auction rate securities. The auction process by which the auction rate securities
are normally priced has not functioned in recent years, and due to the illiquidity in the market, the fair value of these securities
cannot be based on observable market prices. The fair values of these securities are estimated using a discounted cash flows
analysis which is discussed more fully in the Level 3 Inputs section of this note. Because many of the inputs significant to the
measurement are not observable, these measurements are classified as Level 3 measurements.

Trading securities

The securities in the Company’s trading portfolio are priced by averaging several broker quotes for similar instruments and

are classified as Level 2 measurements.

Private equity investments

These securities are held by the Company’s private equity subsidiaries and are included in non-marketable investment securities
in the consolidated balance sheets. Due to the absence of quoted market prices, valuation of these nonpublic investments requires
significant management judgment. These fair value measurements, which are discussed in the Level 3 Inputs section of this note,
are classified as Level 3.

Derivatives

The Company’s derivative instruments include interest rate swaps, foreign exchange forward contracts, commitments and sales
contracts related to personal mortgage loan origination activity, and certain credit risk guarantee agreements. When appropriate,
the impact of credit standing as well as any potential credit enhancements, such as collateral, has been considered in the fair value
measurement.

• Valuations for interest rate swaps are derived from a proprietary model whose significant inputs are readily observable
market parameters, primarily yield curves used to calculate current exposure. Counterparty credit risk is incorporated into
the model and calculated by applying a net credit spread over LIBOR to the swap's total expected exposure over time.
The net credit spread is comprised of spreads for both the Company and its counterparty, derived from probability of
default and other loss estimate information obtained from a third party credit data provider or from the Company's Credit
Department when not otherwise available. The credit risk component is not significant compared to the overall fair value
of the swaps. The results of the model are constantly validated through comparison to active trading in the marketplace.
These fair value measurements are classified as Level 2.

•

Fair value measurements for foreign exchange contracts are derived from a model whose primary inputs are quotations
from global market makers and are classified as Level 2.

• The fair values of mortgage loan commitments and forward sales contracts on the associated loans are based on quoted
prices for similar loans in the secondary market. These prices include the value of loan servicing rights. However, these
prices are adjusted by a factor which considers the likelihood that a commitment will ultimately result in a closed loan.
This estimate is based on the Company’s historical data and its judgment about future economic trends. Based on the
unobservable nature of this adjustment, these measurements are classified as Level 3.

• The Company’s contracts related to credit risk guarantees are valued under a proprietary model which uses unobservable
inputs and assumptions about the creditworthiness of the counterparty (generally a Bank customer). Customer credit
spreads, which are based on probability of default and other loss estimates, are calculated internally by the Company's
Credit Department, as mentioned above, and are based on the Company's internal risk rating for each customer. Because
these inputs are significant to the measurements, they are classified as Level 3.

Table of Contents

Assets held in trust

Assets held in an outside trust for the Company’s deferred compensation plan consist of investments in mutual funds. The fair
value measurements are based on quoted prices in active markets and classified as Level 1. The Company has recorded an asset
representing the total investment amount. The Company has also recorded a corresponding nonfinancial liability, representing the
Company’s liability to the plan participants.

The changes in Level 3 assets and liabilities measured at fair value on a recurring basis are summarized as follows:

(In thousands)

Year ended December 31, 2013:

Balance at January 1, 2013

Total gains or losses (realized/unrealized):

Included in earnings

Included in other comprehensive income

Investment securities called

Discount accretion

Purchases of private equity securities

Sale / paydown of private equity securities

Capitalized interest/dividends

Sale of risk participation agreement

Balance at December 31, 2013
Total gains or losses for the annual period included in earnings
attributable to the change in unrealized gains or losses relating to
assets still held at December 31, 2013
Year ended December 31, 2012:

Balance at January 1, 2012

Total gains or losses (realized/unrealized):

Included in earnings

Included in other comprehensive income

Investment securities called

Discount accretion

Purchases of private equity securities

Sale / paydown of private equity securities

Capitalized interest/dividends

Purchase of risk participation agreement

Sale of risk participation agreement
Balance at December 31, 2012
Total gains or losses for the annual period included in earnings
attributable to the change in unrealized gains or losses relating to
assets still held at December 31, 2012

Fair Value Measurements Using Significant Unobservable Inputs
(Level 3)

State and
Municipal
Obligations

Private Equity
Investments

Derivatives

Total

126,414 $

68,167 $

(187) $

194,394

—

3,253

(2,150)

207

—

(2,971)

—

3,950

(12,865)

331

—

234

—

(112)

(2,737)

3,253

(2,150)

207

3,950

(12,865)

331

(112)

127,724 $

56,612 $

(65) $

184,271

— $

(5,297) $

234 $

(5,063)

135,621 $

66,978 $

(123) $

202,476

—

(1,368)

(8,275)

436

—

126,414 $

4,505

—

8,910

(12,751)

525

—

—
68,167 $

(108)
(187 ) $

4,521

(1,368)

(8,275)

436

8,910

(12,751)

525

(108)
194,394

— $

3,080 $

(21) $

3,059

Table of Contents

Gains and losses on the Level 3 assets and liabilities in the table above are reported in the following income categories:

(In thousands)

Year ended December 31, 2013:

Loan Fees and
Sales

Other Non-
Interest Income

Investment
Securities Gains
(Losses), Net

Total

Total gains or losses included in earnings
Change in unrealized gains or losses relating to assets still held at
December 31, 2013
Year ended December 31, 2012:

Total gains or losses included in earnings
Change in unrealized gains or losses relating to assets still held at
December 31, 2012

— $

(9) $

— $

234 $

(2,971) $

(2,737)

234 $

(5,297) $

(5,063)

25 $

(21) $

4,505 $

3,080 $

4,521

3,059

Level 3 Inputs

As shown above, the Company's significant Level 3 measurements which employ unobservable inputs that are readily
quantifiable pertain to auction rate securities (ARS) held by the Bank and investments in portfolio concerns held by the Company's
private equity subsidiaries. ARS are included in state and municipal securities and totaled $127.7 million at December 31, 2013,
while private equity investments, included in non-marketable securities, totaled $56.6 million.

Information about these inputs is presented in the table and discussions below.

Quantitative Information about Level 3 Fair Value Measurements

Auction rate securities

Valuation Technique
Discounted cash flow

Private equity investments

Market comparable companies

Unobservable Input
Estimated market recovery period
Estimated market rate
EBITDA multiple

Range
4 - 5 years
4.1%
5.5

1.9% -
-
4.0

The fair values of ARS are estimated using a discounted cash flows analysis in which estimated cash flows are based on
mandatory interest rates paid under failing auctions and projected over an estimated market recovery period. Under normal
conditions, ARS traded in weekly auctions and were considered liquid investments. The Company's estimate of when these
auctions might resume is highly judgmental and subject to variation depending on current and projected market conditions. Few
auctions of these securities have been held since 2008, and most sales have been privately arranged. Estimated cash flows during
the period over which the Company expects to hold the securities are discounted at an estimated market rate. These securities are
comprised of bonds issued by various states and municipalities for healthcare and student lending purposes, and market rates are
derived for each type. Market rates are calculated at each valuation date using a LIBOR or Treasury based rate plus spreads
representing adjustments for liquidity premium and nonperformance risk. The spreads are developed internally by employees in
the Company's bond department. An increase in the holding period alone would result in a higher fair value measurement, while
an increase in the estimated market rate (the discount rate) alone would result in a lower fair value measurement. The valuation
of the ARS portfolio is reviewed on a quarterly basis by the Company's chief investment officers.

The fair values of the Company's private equity investments are based on a determination of fair value of the investee company
less preference payments assuming the sale of the investee company. Investee companies are normally non-public entities. The
fair value of the investee company is determined by reference to the investee's total earnings before interest, depreciation/
amortization, and income taxes (EBITDA) multiplied by an EBITDA factor. EBITDA is normally determined based on a trailing
prior period adjusted for specific factors including current economic outlook, investee management, and specific unique
circumstances such as sales order information, major customer status, regulatory changes, etc. The EBITDA multiple is based on
management's review of published trading multiples for recent private equity transactions and other judgments and is derived for
each individual investee. The fair value of the Company's investment (which is usually a partial interest in the investee company)
is then calculated based on its ownership percentage in the investee company. On a quarterly basis, these fair value analyses are
reviewed by a valuation committee consisting of investment managers and senior Company management.

Table of Contents

Instruments Measured at Fair Value on a Nonrecurring Basis

For assets measured at fair value on a nonrecurring basis during 2013 and 2012, and still held as of December 31, 2013 and
2012, the following table provides the adjustments to fair value recognized during the respective periods, the level of valuation
assumptions used to determine each adjustment, and the carrying value of the related individual assets or portfolios at December
31, 2013 and 2012.

(In thousands)

Balance at December 31, 2013

Fair Value

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)

Significant Other
Observable Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

Total Gains
(Losses)

Collateral dependent impaired loans

23,654 $

— $

23,654 $

(8,406)

Private equity investments

Mortgage servicing rights

Foreclosed assets

Balance at December 31, 2012

500

779

1,287

—

500

779

1,287

Collateral dependent impaired loans

24,572 $

— $

24,572 $

Mortgage servicing rights

Foreclosed assets

Long-lived assets

472

297

5,617

—

472

297

5,617

(500)

309

(430)

(8,411)

(170)

(3,428)

Valuation methods for instruments measured at fair value on a nonrecurring basis

Following is a description of the Company’s valuation methodologies used for other financial and nonfinancial instruments

measured at fair value on a nonrecurring basis.

Collateral dependent impaired loans

While the overall loan portfolio is not carried at fair value, the Company periodically records nonrecurring adjustments to the
carrying value of loans based on fair value measurements for partial charge-offs of the uncollectible portions of those loans.
Nonrecurring adjustments also include certain impairment amounts for collateral dependent loans when establishing the allowance
for loan losses. Such amounts are generally based on the fair value of the underlying collateral supporting the loan. In determining
the value of real estate collateral, the Company relies on external and internal appraisals of property values depending on the size
and complexity of the real estate collateral. The Company maintains a staff of qualified appraisers who also review third party
appraisal reports for reasonableness. In the case of non-real estate collateral, reliance is placed on a variety of sources, including
external estimates of value and judgments based on the experience and expertise of internal specialists. Values of all loan collateral
are regularly reviewed by credit administration. Unobservable inputs to these measurements, which include estimates and
judgments often used in conjunction with appraisals, are not readily quantifiable. These measurements are classified as Level 3.
Changes in fair value recognized for partial charge-offs of loans and loan impairment reserves on loans held by the Company at
December 31, 2013 and 2012 are shown in the table above.

Loans held for sale

Loans held for sale are carried at the lower of cost or fair value. In recent periods, this portfolio consisted of student loans.
Most of the portfolio was under contract to an agency which was unable to consistently purchase loans under existing contractual
terms. Such loans were evaluated using a fair value measurement method based on a discounted cash flows analysis, which was
classified as Level 3.

Table of Contents

Private equity investments and restricted stock

These assets are included in non-marketable investment securities in the consolidated balance sheets. They include certain
investments in private equity concerns held by the Parent company which are carried at cost, reduced by other-than-temporary
impairment. These investments are periodically evaluated for impairment based on their estimated fair value as determined by
review of available information, most of which is provided as monthly or quarterly internal financial statements, annual audited
financial statements, investee tax returns, and in certain situations, through research into and analysis of the assets and investments
held by those private equity concerns. Restricted stock consists of stock issued by the Federal Reserve Bank and FHLB which
is held by the bank subsidiary as required for regulatory purposes. Generally, there are restrictions on the sale and/or liquidation
of these investments, and they are carried at cost, reduced by other-than-temporary impairment. Fair value measurements for
these securities are classified as Level 3.

Mortgage servicing rights

The Company initially measures its mortgage servicing rights at fair value and amortizes them over the period of estimated
net servicing income. They are periodically assessed for impairment based on fair value at the reporting date. Mortgage servicing
rights do not trade in an active market with readily observable prices. Accordingly, the fair value is estimated based on a valuation
model which calculates the present value of estimated future net servicing income. The model incorporates assumptions that
market participants use in estimating future net servicing income, including estimates of prepayment speeds, market discount
rates, cost to service, float earnings rates, and other ancillary income, including late fees. The fair value measurements are classified
as Level 3.

Goodwill and core deposit premium

Valuation of goodwill to determine impairment is performed on an annual basis, or more frequently if there is an event or
circumstance that would indicate impairment may have occurred. The process involves calculations to determine the fair value
of each reporting unit on a stand-alone basis. A combination of formulas using current market multiples, based on recent sales of
financial institutions within the Company’s geographic marketplace, is used to estimate the fair value of each reporting unit. That
fair value is compared to the carrying amount of the reporting unit, including its recorded goodwill. Impairment is considered to
have occurred if the fair value of the reporting unit is lower than the carrying amount of the reporting unit. The fair value of the
Company’s common stock relative to its computed book value per share is also considered as part of the overall evaluation. These
measurements are classified as Level 3.

Core deposit premiums are recognized at the time a portfolio of deposits is acquired, using valuation techniques which calculate
the present value of the estimated net cost savings attributable to the core deposit base, relative to alternative costs of funds and
tax benefits, if applicable, over the expected remaining economic life of the depositors. Subsequent evaluations are made when
facts or circumstances indicate potential impairment may have occurred. The Company uses estimates of discounted future cash
flows, comparisons with alternative sources for deposits, consideration of income potential generated in other product lines by
current customers, geographic parameters, and other demographics to estimate a current fair value of a specific deposit base. If
the calculated fair value is less than the carrying value, impairment is considered to have occurred. This measurement is classified
as Level 3.

Foreclosed assets

Foreclosed assets consist of loan collateral which has been repossessed through foreclosure. This collateral is comprised of
commercial and residential real estate and other non-real estate property, including auto, marine and recreational vehicles.
Foreclosed assets are recorded as held for sale initially at the lower of the loan balance or fair value of the collateral less estimated
selling costs. Subsequent to foreclosure, valuations are updated periodically, and the assets may be marked down further, reflecting
a new cost basis. Fair value measurements may be based upon appraisals, third-party price opinions, or internally developed
pricing methods. These measurements are classified as Level 3.

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Long-lived assets

In accordance with ASC 360-10-35, investments in branch facilities and various office buildings are written down to estimated
fair value, or estimated fair value less cost to sell if the property is held for sale. Fair value is estimated in a process which considers
current local commercial real estate market conditions and the judgment of the sales agent and often involves obtaining third party
appraisals from certified real estate appraisers. The carrying amounts of these real estate holdings are regularly monitored by real
estate professionals employed by the Company. These fair value measurements are classified as Level 3. Unobservable inputs to
these measurements, which include estimates and judgments often used in conjunction with appraisals, are not readily quantifiable.
The loss recognized in 2012 resulted primarily from the Company's decision to market certain property adjacent to a downtown
Kansas City office building, also held for sale, which required a write-down to fair value less selling costs.

17. Fair Value of Financial Instruments

The carrying amounts and estimated fair values of financial instruments held by the Company, in addition to a discussion of

the methods used and assumptions made in computing those estimates, are set forth below.

Loans

The fair values of loans are estimated by discounting the expected future cash flows using the current rates at which similar
loans would be made to borrowers with similar credit ratings and for the same remaining maturities. This method of estimating
fair value does not incorporate the exit-price concept of fair value prescribed by ASC 820 “Fair Value Measurements and
Disclosures”. Expected future cash flows for each individual loan are based on contractual features, and for loans with optionality,
such as variable rates and prepayment features, are based on a multi-rate path process. Each loan's expected future cash flows are
discounted using the LIBOR/swap curve plus an appropriate spread. For business, construction and business real estate loans,
internally-developed pricing spreads are developed which are based on loan type, term and credit score. The spread for personal
real estate loans is generally based on newly originated loans with similar characteristics. For consumer loans, the spread is
calculated at loan origination as part of the Bank's funds transfer pricing process, which is indicative of individual borrower
creditworthiness. All consumer credit card loans are discounted at the same spread, depending on whether the rate is variable or
fixed.

Loans Held for Sale, Investment Securities and Derivative Instruments

Detailed descriptions of the fair value measurements of these instruments are provided in Note 16 on Fair Value Measurements.

Federal Funds Purchased and Sold, Interest Earning Deposits With Banks and Cash and Due From Banks

The carrying amounts of federal funds purchased and sold, interest earning deposits with banks, and cash and due from banks

approximates fair value, as these instruments are payable on demand or mature overnight.

Securities Purchased/Sold under Agreements to Resell/Repurchase

The fair values of these investments and borrowings are estimated by discounting contractual maturities using an estimate of

the current market rate for similar instruments.

Deposits

The fair value of deposits with no stated maturity is equal to the amount payable on demand. Such deposits include savings
and interest and non-interest bearing demand deposits. These fair value estimates do not recognize any benefit the Company
receives as a result of being able to administer, or control, the pricing of these accounts. Because they are payable on demand,
they are classified as Level 1 in the fair value hierarchy. The fair value of time open and certificates of deposit is based on the
discounted value of cash flows, taking early withdrawal optionality into account. Discount rates are based on the Company’s
approximate cost of obtaining similar maturity funding in the market. Their fair value measurement is classified as Level 3.

Other Borrowings

The fair value of other borrowings, which consists mainly of long-term debt, is estimated by discounting contractual maturities

using an estimate of the current market rate for similar instruments.

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The estimated fair values of the Company’s financial instruments are as follows:

(In thousands)

Financial Assets

Loans:

Business

Real estate - construction and land

Real estate - business

Real estate - personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Loans held for sale

Investment securities:

Available for sale

Trading

Non-marketable

Federal funds sold

Securities purchased under agreements to resell

Interest earning deposits with banks

Cash and due from banks

Derivative instruments

Financial Liabilities

Fair Value
Hierarchy
Level

2013

2012

Carrying
Amount

Estimated
Fair Value

Carrying
Amount

Estimated
Fair Value

Level 3

$ 3,715,319 $ 3,723,263

$ 3,134,801 $ 3,144,989

Level 3

Level 2

Level 3

Level 1

Level 2

Level 3

Level 2

Level 3

Level 1

Level 3

Level 1

Level 2

Level 3

406,197

410,022

355,996

352,547

2,313,550

2,345,124

2,214,975

2,240,796

1,787,626

1,802,364

1,584,859

1,642,820

1,512,716

1,519,830

1,289,650

1,309,403

420,589

796,228

4,611

—

424,811

811,550

4,611

—

437,567

804,245

9,291

3,017

5,810

441,651

823,560

9,291

3,030

5,810

530,342

456,594

8,257,614

8,939,240

127,724

19,993

107,324

43,845

127,724

19,993

107,324

43,845

126,414

28,837

118,650

27,595

126,414

28,837

118,650

27,595

1,150,000

1,149,625

1,200,000

1,215,234

707,249

518,420

12,976

707,249

518,420

12,976

179,164

573,066

16,731

179,164

573,066

16,731

Non-interest bearing deposits

Level 1

$ 6,750,674 $ 6,750,674

$ 6,299,903 $ 6,299,903

Savings, interest checking and money market deposits

Time open and certificates of deposit

Federal funds purchased

Securities sold under agreements to repurchase

Other borrowings

Derivative instruments

Level 1

Level 3

Level 1

Level 3

Level 2

Level 3

10,108,236

9,817,943

2,188,438

2,190,610

2,230,807

2,239,595

24,795

24,510

1,321,763

1,321,633

1,059,040

1,057,462

107,310

13,260

116,843

13,260

103,710

17,522

196

117,527

17,522

196

Off-Balance Sheet Financial Instruments

The fair value of letters of credit and commitments to extend credit is based on the fees currently charged to enter into similar
agreements. The aggregate of these fees is not material. These instruments are also referenced in Note 20 on Commitments,
Contingencies and Guarantees.

Limitations

Fair value estimates are made at a specific point in time based on relevant market information. They do not reflect any premium
or discount that could result from offering for sale at one time the Company’s entire holdings of a particular financial instrument.
Because no market exists for many of the Company’s financial instruments, fair value estimates are based on judgments regarding
future expected loss experience, risk characteristics and economic conditions. These estimates are subjective, involve uncertainties
and cannot be determined with precision. Changes in assumptions could significantly affect the estimates.

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18. Derivative Instruments

The notional amounts of the Company’s derivative instruments are shown in the table below. These contractual amounts,
along with other terms of the derivative, are used to determine amounts to be exchanged between counterparties and are not a
measure of loss exposure. The largest group of notional amounts relate to interest rate swaps, which are discussed in more detail
below.

(In thousands)

Interest rate swaps
Interest rate caps
Credit risk participation agreements
Foreign exchange contracts

Total notional amount

December 31

2013

2012

596,933
9,736
52,456
81,207
740,332

435,542
27,736
43,243
47,897
554,418

The Company’s foreign exchange activity involves the purchase and sale of forward foreign exchange contracts, which are
commitments to purchase or deliver a specified amount of foreign currency at a specific future date. This activity enables customers
involved in international business to hedge their exposure to foreign currency exchange rate fluctuations. The Company minimizes
its related exposure arising from these customer transactions with offsetting contracts for the same currency and time frame. In
addition, the Company uses foreign exchange contracts, to a limited extent, for trading purposes, including taking proprietary
positions. Risk arises from changes in the currency exchange rate and from the potential for counterparty nonperformance. These
risks are controlled by adherence to a foreign exchange trading policy which contains control limits on currency amounts, open
positions, maturities and losses, and procedures for approvals, record-keeping, monitoring and reporting. Hedge accounting has
not been applied to these foreign exchange activities.

The Company’s mortgage banking operation makes commitments to extend fixed rate loans secured by 1-4 family residential
properties. The Company’s general practice in previous years was to sell such loans in the secondary market. The related
commitments were considered to be derivative instruments. These commitments were recognized on the balance sheet at fair value
from their inception through their expiration or funding and had an average term of 60 to 90 days. The Company obtained forward
sale contracts with investors in the secondary market in order to manage these risk positions. Most of the contracts were matched
to a specific loan on a “best efforts” basis, in which the Company was obligated to deliver the loan only if the loan closed. The
sale contracts were also accounted for as derivatives. Hedge accounting was not applied to these activities. In late 2011, the
Company curtailed the sales of these types of loans, and did not hold any such loans for sale at December 31, 2013 or December
31, 2012.

Credit risk participation agreements arise when the Company contracts, as a guarantor or beneficiary, with other financial
institutions to share credit risk associated with certain interest rate swaps. The Company’s risks and responsibilities as guarantor
are further discussed in Note 20 on Commitments, Contingencies and Guarantees.

The Company’s interest rate risk management strategy includes the ability to modify the repricing characteristics of certain
assets and liabilities so that changes in interest rates do not adversely affect the net interest margin and cash flows. Interest rate
swaps are used on a limited basis as part of this strategy. At December 31, 2013, the Company had entered into two interest rate
swaps with a notional amount of $12.2 million, which are designated as fair value hedges of certain fixed rate loans. Gains and
losses on these derivative instruments, as well as the offsetting loss or gain on the hedged loans attributable to the hedged risk,
are recognized in current earnings. These gains and losses are reported in interest and fees on loans in the accompanying consolidated
statements of income. The table below shows gains and losses related to fair value hedges.

(In thousands)
Gain on interest rate swaps

Loss on loans

Amount of hedge ineffectiveness

For the Years
Ended December 31

2013

2012

2011

422

(408)
14

331

(324)
7

106

(95)
11

The Company’s other derivative instruments are accounted for as free-standing derivatives, and changes in their fair value are
recorded in current earnings. These instruments include interest rate swap contracts sold to commercial customers who wish to
modify their interest rate sensitivity. These swaps are offset by matching contracts purchased by the Company from other financial
dealer institutions. Contracts with dealers that require central clearing (generally, transactions occurring after June 10, 2013) are

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novated to a clearing agency who becomes the Company's counterparty. Because of the matching terms of the offsetting contracts,
in addition to collateral provisions which mitigate the impact of non-performance risk, changes in fair value subsequent to initial
recognition have a minimal effect on earnings. The notional amount of these free-standing swaps at December 31, 2013 was
$584.8 million.

Many of the Company’s interest rate swap arrangements with large financial institutions contain contingent features relating
to debt ratings or capitalization levels. Under these provisions, if the Company’s debt rating falls below investment grade or if
the Company ceases to be “well-capitalized” under risk-based capital guidelines, certain counterparties can require immediate
and ongoing collateralization on interest rate swaps in net liability positions, or can require instant settlement of the contracts.
The Company maintains debt ratings and capital well above these minimum requirements.

The banking customer counterparties are engaged in a variety of businesses, including real estate, building materials,
communications, consumer products, education, and manufacturing. At December 31, 2013, the largest loss exposures were in
the groups related to education, real estate and building materials, and manufacturing. If the counterparties in these groups failed
to perform, and if the underlying collateral proved to be of no value, the Company would incur losses of $2.4 million (real estate
and building materials), $2.4 million (education), and $1.5 million (manufacturing), based on estimated amounts at December 31,
2013.

The fair values of the Company’s derivative instruments are shown in the table below. Information about the valuation methods
used to measure fair value is provided in Note 16 on Fair Value Measurements. Derivatives instruments with a positive fair value
(asset derivatives) are reported in other assets in the consolidated balance sheets while derivative instruments with a negative fair
value (liability derivatives) are reported in other liabilities in the consolidated balance sheets.

(In thousands)
Derivatives designated as
hedging instruments:
Interest rate swaps
Total derivatives designated
as hedging instruments
Derivatives not designated as
hedging instruments:
Interest rate swaps
Interest rate caps
Credit risk participation
agreements
Foreign exchange contracts
Total derivatives not
designated as hedging
instruments
Total derivatives

$
$

Asset Derivatives

December 31

Liability Derivatives

December 31

2013

2012

2013

2012

Fair Value

— $

(300)

(723)

(16,337)
(1)

(196)
(461)

(11,429)
(1)

(69)
(1,530)

(13,029)
(13,329)

$
$

(16,995)
(17,718)

11,428
1

4
1,547

12,980
12,980

$
$

16,334
1

9
396

16,740
16,740

$
$

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The effects of derivative instruments on the consolidated statements of income are shown in the table below.

Location of Gain or (Loss) Recognized
in Income on Derivative

Amount of Gain or (Loss) Recognized in
Income on Derivative

For the Years
Ended December 31

2013

2012

2011

Interest and fees on loans

422

Other non-interest income

1,140

Other non-interest income

Loan fees and sales

234

—

1,455

331

743

(161)

(20)

598

106

797

270

(36)

(51)

(422)

558

(In thousands)

Derivatives in fair value hedging relationships:

Interest rate swaps

Total

Derivatives not designated as hedging instruments:

Interest rate swaps

Credit risk participation agreements

Foreign exchange contracts

Mortgage loan commitments

Mortgage loan forward sale contracts

Total

19. Balance Sheet Offsetting

The following tables show the extent to which assets and liabilities relating to derivative instruments, securities purchased
under agreements to resell (resell agreements), and securities sold under agreements to repurchase (repurchase agreements) have
been offset in the consolidated balance sheets. They also provide information about these instruments which are subject to an
enforceable master netting arrangement, irrespective of whether they are offset, and the extent to which the instruments could
potentially be offset. Also shown is collateral received or pledged in the form of other financial instruments, which are generally
marketable securities. The collateral amounts in these tables are limited to the outstanding balances of the related asset or liability
(after netting is applied); thus amounts of excess collateral are not shown. Most of the assets and liabilities in the following tables
were transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

The Company is party to master netting arrangements with most of its swap derivative counterparties; however, the Company
does not offset derivative assets and liabilities under these arrangements on its consolidated balance sheet. Collateral, usually in
the form of marketable securities, is exchanged between the Company and dealer bank counterparties, and is generally subject to
thresholds and transfer minimums. By contract, it may be sold or re-pledged by the secured party until recalled at a subsequent
valuation date by the pledging party. For those swap transactions requiring central clearing, the Company posts cash and securities
to its clearing agency. At December 31, 2013, the Company had a net liability position with dealer bank and clearing agency
counterparties totaling $8.8 million, and had posted securities with a fair value of $10.2 million and cash totaling $1.8 million.
Collateral positions are valued daily, and adjustments to amounts received and pledged by the Company are made as appropriate
to maintain proper collateralization for these transactions. Swap derivative transactions with customers are generally secured by
rights to non-financial collateral, such as real and personal property, which is not shown in the table below.

Resell and repurchase agreements are agreements to purchase/sell securities subject to an obligation to resell/repurchase the
same or similar securities. They are accounted for as collateralized financing transactions, not as sales and purchases of the
securities portfolio. The securities collateral accepted or pledged in resell and repurchase agreements with other financial
institutions also may be sold or re-pledged by the secured party, but is usually delivered to and held by third party trustees. The
Company generally retains custody of securities pledged for repurchase agreements with customers.

The Company is party to several agreements commonly known as collateral swaps. These agreements involve the exchange
of collateral under simultaneous repurchase and resell agreements with the same financial institution counterparty. These repurchase
and resell agreements have the same principal amounts, inception dates, and maturity dates and have been offset against each other
in the balance sheet, as permitted under the netting provisions of ASC 210-20-45. The collateral swaps totaled $300.0 million at
both December 31, 2013 and December 31, 2012. At December 31, 2013, the Company had posted collateral consisting of $311.0
million in agency mortgage-backed securities and accepted $331.3 million in investment grade asset-backed, commercial mortgage-
backed, and corporate bonds.

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(In thousands)

December 31, 2013

Assets:

Derivatives subject to master netting

agreements

Derivatives not subject to master

netting agreements

Total derivatives

Total resell agreements, subject to
master netting arrangements

Liabilities:

Derivatives subject to master netting

agreements

Derivatives not subject to master

netting agreements

Total derivatives

Total repurchase agreements, subject to

master netting arrangements

December 31, 2012

Assets:

Derivatives subject to master netting

agreements

Derivatives not subject to master

netting agreements

Total derivatives

Total resell agreements, subject to
master netting arrangements

Liabilities:

Derivatives subject to master netting

agreements

Derivatives not subject to master

netting agreements

Total derivatives

Total repurchase agreements, subject to

master netting arrangements

Gross Amount
Recognized

Gross Amounts
Offset in the
Balance Sheet

Net Amounts
Presented in the
Balance Sheet

Gross Amounts Not Offset in the
Balance Sheet

Financial
Instruments
Available for
Offset

Securities
Collateral
Received/
Pledged

Net Amount

11,579 $

— $

11,579 $

(1,299) $

(338) $

9,942

1,401

12,980

—

1,401

12,980

1,450,000

(300,000)

1,150,000

—

(1,150,000)

—

12,962

367

13,329

—

12,962

(1,299)

(9,063)

2,600

367

13,329

1,621,763

(300,000)

1,321,763

—

(1,321,763)

—

16,475 $

— $

16,475 $

(603) $

— $

15,872

265

16,740

—

265

16,740

1,500,000

(300,000)

1,200,000

—

(1,200,000)

—

17,315

403

17,718

—

17,315

403

17,718

(603)

(16,017)

695

1,359,040

(300,000)

1,059,040

—

(1,059,040)

—

20. Commitments, Contingencies and Guarantees

The Company leases certain premises and equipment, all of which were classified as operating leases. The rent expense under
such arrangements amounted to $6.5 million, $6.9 million and $7.4 million in 2013, 2012 and 2011, respectively. A summary of
minimum lease commitments follows:

(In thousands)

Year Ended December 31

2014

2015

2016

2017

2018

After

Total minimum lease payments

Type of Property

Real Property

Equipment

Total

5,811 $

39 $

4,896

4,033

3,541

2,629

16,300

—

5,850

4,925

4,059

3,543

2,629

16,300

37,306

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All leases expire prior to 2051. It is expected that in the normal course of business, leases that expire will be renewed or replaced
by leases on other properties; thus, the future minimum lease commitments are not expected to be less than the amounts shown
for 2014.

The Company engages in various transactions and commitments with off-balance sheet risk in the normal course of business
to meet customer financing needs. The Company uses the same credit policies in making the commitments and conditional
obligations described below as it does for on-balance sheet instruments. The following table summarizes these commitments at
December 31:

(In thousands)

Commitments to extend credit:

Credit card

Other

Standby letters of credit, net of participations

Commercial letters of credit

2013

2012

3,835,323 $

3,878,468

4,591,468

4,500,352

325,623

11,771

359,765

12,582

Commitments to extend credit are legally binding agreements to lend to a borrower providing there are no violations of any
conditions established in the contract. As many of the commitments are expected to expire without being drawn upon, the total
commitment does not necessarily represent future cash requirements. Refer to Note 3 on Loans and Allowance for Loan Losses
for further discussion.

Commercial letters of credit act as a means of ensuring payment to a seller upon shipment of goods to a buyer. The majority
of commercial letters of credit issued are used to settle payments in international trade. Typically, letters of credit require presentation
of documents which describe the commercial transaction, evidence shipment, and transfer title.

The Company, as a provider of financial services, routinely issues financial guarantees in the form of financial and performance
standby letters of credit. Standby letters of credit are contingent commitments issued by the Company generally to guarantee the
payment or performance obligation of a customer to a third party. While these represent a potential outlay by the Company, a
significant amount of the commitments may expire without being drawn upon. The Company has recourse against the customer
for any amount it is required to pay to a third party under a standby letter of credit. The letters of credit are subject to the same
credit policies, underwriting standards and approval process as loans made by the Company. Most of the standby letters of credit
are secured, and in the event of nonperformance by the customer, the Company has rights to the underlying collateral, which could
include commercial real estate, physical plant and property, inventory, receivables, cash and marketable securities.

At December 31, 2013, the Company had recorded a liability in the amount of $3.8 million, representing the carrying value
of the guarantee obligations associated with the standby letters of credit. This amount will be accreted into income over the
remaining life of the respective commitments. Commitments outstanding under these letters of credit, which represent the maximum
potential future payments guaranteed by the Company, were $325.6 million at December 31, 2013.

The Company periodically enters into risk participation agreements (RPAs) as a guarantor to other financial institutions, in
order to mitigate those institutions’ credit risk associated with interest rate swaps with third parties. The RPA stipulates that, in
the event of default by the third party on the interest rate swap, the Company will reimburse a portion of the loss borne by the
financial institution. These interest rate swaps are normally collateralized (generally with real property, inventories and equipment)
by the third party, which limits the credit risk associated with the Company’s RPAs. The third parties usually have other borrowing
relationships with the Company. The Company monitors overall borrower collateral, and at December 31, 2013, believes sufficient
collateral is available to cover potential swap losses. The RPAs are carried at fair value throughout their term, with all changes in
fair value, including those due to a change in the third party’s creditworthiness, recorded in current earnings. The terms of the
RPAs, which correspond to the terms of the underlying swaps, range from 3 to 10 years. At December 31, 2013, the fair value of
the Company's guarantee liability RPAs was $69 thousand, and the notional amount of the underlying swaps was $50.1 million.
The maximum potential future payment guaranteed by the Company cannot be readily estimated and is dependent upon the fair
value of the interest rate swaps at the time of default.

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In December 2013, the settlement of a multi-district interchange suit against Visa, MasterCard and credit-card issuing major
banks was approved in federal court. The settlement, as proposed in 2012, included a provision to reduce credit card interchange
income by 10 basis points over an eight month period. In 2012, the Company established a liability for the estimated cost of this
reduction in interchange income, which totaled $5.2 million. The Company's payments to Visa related to the reduction began in
September 2013 and totaled $2.3 million during 2013. The Company's adjusted remaining liability totaled $2.5 million at
December 31, 2013.

In December 2011, the Bank reached a class-wide settlement in a class action lawsuit captioned Wolfgeher v. Commerce Bank,
Case No. 1:10-cv-22017 (MDL 2036) which alleged that the Bank had improperly charged overdraft fees on certain debit card
transactions and claimed refunds for the plaintiff individually and on behalf of other customers as a class. The settlement provided
for a payment of $18.3 million, which was expensed by the Company in 2011, into a class settlement fund, the proceeds of which
have been used to issue refunds to class members and to pay attorneys' fees, administrative and other costs. The Bank also agreed
to post debit card transactions in chronological order, which was implemented on February 21, 2013. As a result of the change
in the posting order of debit card transactions, the Company currently estimates that overdraft income will be reduced on an annual
basis by $3.5 million to $5.5 million. A formal Settlement Agreement and Release related to this lawsuit was signed by the Bank
on July 26, 2012. A second suit alleging the same facts and also seeking class-action status was filed on June 4, 2010 in Missouri
state court; however, the second suit was resolved by agreement on July 18, 2013 and was subsequently dismissed.

On January 4, 2013, the Company was named in a petition by Patrick J. Malloy III, Bankruptcy Trustee for the Bankruptcy
Estate of George David Gordon Jr. (“Gordon”). The petition was filed in the District Court in and for Tulsa County, State of
Oklahoma and removed to the United States District Court for the Northern District of Oklahoma, and subsequently remanded
back to the District Court on May 7, 2013. On May 10, 2013, the Company was served with an amended petition in the case. The
amended petition alleges that Gordon was involved in securities fraud and that Bank South, an Oklahoma bank that was subsequently
acquired by the Company, together with a lending officer employed by Bank South, are jointly and severally liable, as aiders and
abettors of the fraudulent scheme, for losses suffered by defrauded investors. The losses suffered by investors who have assigned
their claims to the Trustee are alleged to be in excess of $9.0 million. The claim alleges that the Bank is liable as a successor by
merger to Bank South. Based on facts available to the Company and after discussion with outside counsel handling the matter,
the Company believes it has substantial defenses to this matter but has established a liability of $1.0 million. This matter will
continue to be evaluated on an ongoing basis.

The Company has various other lawsuits pending at December 31, 2013, arising in the normal course of business. While some
matters pending against the Company specify damages claimed by plaintiffs, others do not seek a specified amount of damages
or are at very early stages of the legal process. The Company records a loss accrual for all legal matters for which it deems a loss
is probable and can be reasonably estimated. Some legal matters, which are at early stages in the legal process, have not yet
progressed to the point where a loss amount can be determined to be probable and estimable.

21. Related Parties

The Company’s Chief Executive Officer, its Vice Chairman, and its President are directors of Tower Properties Company
(Tower) and, together with members of their immediate families, beneficially own approximately 72% of the outstanding stock
of Tower. At December 31, 2013, Tower owned 222,663 shares of Company stock. Tower is primarily engaged in the business
of owning, developing, leasing and managing real property.

Payments from the Company and its affiliates to Tower are summarized below. During 2012 and 2011, the Company leased
several surface parking lots in downtown Kansas City, owned by Tower, for employee use. In the fourth quarter of 2012, the
Company purchased these lots from Tower for $7.1 million. Other payments, with the exception of dividend payments, relate to
property management services, including construction oversight, on four Company-owned office buildings and related parking
garages in downtown Kansas City.

(In thousands)

Rent on leased parking lots

Leasing agent fees

Operation of parking garages

Building management fees

Property construction management fees

Dividends paid on Company stock held by Tower

Total

2013

2012

2011

— $

1,799

114

191

294 $

1,774

231

489

2,238 $

2,926 $

353

1,615

118

177

2,403

108

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Tower has a $13.5 million line of credit with the Bank which is subject to normal credit terms and has a variable interest rate.
The maximum borrowings outstanding under this line during 2013 was $2.0 million, and there was no balance outstanding at
December 31, 2013. The maximum borrowings outstanding during 2012 and 2011 were $5.0 million and $3.0 million, respectively,
and the balance outstanding at December 31, 2012 and 2011 was $2.0 million and zero, respectively. Interest of $12 thousand,
$51 thousand, and $22 thousand was paid during 2013, 2012 and 2011, respectively. Letters of credit may be collateralized under
this line of credit; however, there were no letters of credit outstanding during 2013, 2012 or 2011, and thus, no fees were received
during these periods. From time to time, the Bank extends additional credit to Tower for construction and development projects.
No construction loans were outstanding during 2013, 2012 and 2011.

Tower leases office space in the Kansas City bank headquarters building owned by the Company. Rent paid to the Company
totaled $67 thousand in 2013, $66 thousand in 2012 and $75 thousand in 2011, at $14.92, $15.08 and $15.67 per square foot,
respectively.

Directors of the Company and their beneficial interests have deposit accounts with the Bank and may be provided with cash
management and other banking services, including loans, in the ordinary course of business. Such loans were made on substantially
the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions with other
unrelated persons and did not involve more than the normal risk of collectability.

As discussed in Note 20 on Commitments, Contingencies, and Guarantees, the Company regularly purchases various state tax
credits arising from third-party property redevelopment and resells the credits to third parties. During 2013, the Company sold
state tax credits to its Chief Executive Officer, his father (a former Chief Executive Officer), its Vice Chairman, and a member of
its Board of Directors, in the amount of $846 thousand, $282 thousand, $456 thousand, and $200 thousand, respectively, for
personal tax planning. During 2012 and 2011, the Company's Chief Executive Officer purchased state tax credits of $465 thousand
and $1.0 million, respectively. In 2011, his father purchased state tax credits in the amount of $920 thousand. The terms of the
sales and the amounts paid were the same as the terms and amounts paid for similar tax credits by persons not related to the
Company.

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22. Parent Company Condensed Financial Statements

Following are the condensed financial statements of Commerce Bancshares, Inc. (Parent only) for the periods indicated:

Condensed Balance Sheets

(In thousands)

Assets

Investment in consolidated subsidiaries:

Banks

Non-banks

Cash

Securities purchased under agreements to resell

Investment securities:

Available for sale

Non-marketable

Advances to subsidiaries, net of borrowings

Income tax benefits

Other assets

Total assets

Liabilities and stockholders’ equity

Pension obligation

Other liabilities

Total liabilities

Stockholders’ equity

December 31

2013

2012

1,952,179 $

1,983,751

63,134

142,650

57,754

3,326

1,772

470

15,201

61,217

67,675

65,189

4,272

5,504

10,236

13,051

2,236,539 $

2,210,953

6,501 $

19,396

25,897

2,210,642

23,313

20,513

43,826

2,167,127

2,210,953

Total liabilities and stockholders’ equity

2,236,539 $

Condensed Statements of Income

(In thousands)

Income

Dividends received from consolidated subsidiaries:

Banks

Non-banks

Earnings of consolidated subsidiaries, net of dividends

Interest and dividends on investment securities

Management fees charged subsidiaries

Investment securities gains

Other

Total income

Expense

Salaries and employee benefits

Professional fees

Data processing fees paid to affiliates

Indemnification obligation

Other

Total expense

Income tax benefit

Net income

110

For the Years Ended December 31

2013

2012

2011

200,001 $

235,000 $

180,001

390

62,815

4,029

20,701

1,294

2,958

—

34,467

5,074

23,658

346

2,067

115

74,260

7,997

19,318

—

1,560

292,188

300,612

283,251

20,433

3,538

2,775

—

10,236

36,982

(5,755)

24,188

1,950

2,664

—

7,582

36,384

(5,101)

21,572

1,826

3,351

(4,432)

5,975

28,292

(1,384)

260,961 $

269,329 $

256,343

Table of Contents

Condensed Statements of Cash Flows

(In thousands)

Operating Activities

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Earnings of consolidated subsidiaries, net of dividends

Other adjustments, net

Net cash provided by operating activities

Investing Activities

(Increase) decrease in securities purchased under agreements to resell

Decrease in investment in subsidiaries, net

Proceeds from sales of investment securities

Proceeds from maturities/pay downs of investment securities

Purchases of investment securities

Decrease in advances to subsidiaries, net

Net purchases of building improvements and equipment

Net cash provided by (used in) investing activities

Financing Activities

Purchases of treasury stock

Issuance under stock purchase and equity compensation plans

Net tax benefit related to equity compensation plans

Cash dividends paid on common stock

Net cash used in financing activities

Increase (decrease) in cash

Cash at beginning of year

Cash at end of year

Income tax payments (receipts), net

For the Years Ended December 31

2013

2012

2011

260,961 $

269,329 $

256,343

(62,815)

(955)

197,191

(74,975)

151

866

13,644

—

3,732

(402)

(56,984)

(34,467)

(7,078)

227,784

50,400

1,195

346

17,063

(2,000)

4,136

(92)

71,048

(74,260)

(1,144)

180,939

(40,375)

116

—

22,233

—

1,658

(685)

(17,053)

(69,353)

(104,909)

(101,154)

10,242

1,003

(82,104)

(140,212)

(5)

53 $

(6,933) $

15,588

2,094

(211,608)

(298,835)

(3)

58 $

523 $

15,349

1,065

(79,140)

(163,880)

(2,700)

Dividends paid by the Parent to its shareholders were substantially provided from Bank dividends. The Bank may distribute
dividends without prior regulatory approval, provided that the dividends do not exceed the sum of net income for the current year
and retained net income for the preceding two years, subject to maintenance of minimum capital requirements. The Parent charges
fees to its subsidiaries for management services provided, which are allocated to the subsidiaries based primarily on total average
assets. The Parent makes advances to non-banking subsidiaries and its subsidiary bank holding company. Advances are made to
the Parent by its subsidiary bank holding company for investment in temporary liquid securities. Interest on such advances is based
on market rates.

For the past several years, the Parent has maintained a $20.0 million line of credit for general corporate purposes with the
Bank. The line of credit is secured by investment securities. The Parent has not borrowed under this line during the past three
years.

At December 31, 2013, the fair value of available for sale investment securities held by the Parent consisted of investments
of $37.2 million in common stock and $20.6 million in non-agency mortgage-backed securities. The Parent’s unrealized net gain
in fair value on its investments was $35.5 million at December 31, 2013. The corresponding net of tax unrealized gain included
in stockholders’ equity was $22.0 million. Also included in stockholders’ equity was an unrealized net of tax gain in fair value of
investment securities held by subsidiaries, which amounted to $3.5 million at December 31, 2013.

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Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND

FINANCIAL DISCLOSURE

There were no changes in or disagreements with accountants on accounting and financial disclosure.

Item 9a. CONTROLS AND PROCEDURES

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including our principal executive officer and principal
financial officer, we conducted an evaluation of our disclosure controls and procedures, as such term is defined in Rules 13a-15
(e) and 15d-15(e) under the Securities Exchange Act of 1934. Based on this evaluation, our principal executive officer and our
principal financial officer concluded that our disclosure controls and procedures were effective as of the end of the period covered
by this annual report.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such
term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f). Under the supervision and with the participation of our management,
including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our
internal control over financial reporting based on the framework in Internal Control — Integrated Framework (1992) issued by
the Committee of Sponsoring Organizations of the Treadway Commission. Based on our evaluation under the framework in
Internal Control — Integrated Framework (1992), our management concluded that our internal control over financial reporting
was effective as of December 31, 2013.

The Company’s internal control over financial reporting as of December 31, 2013 has been audited by KPMG LLP, an

independent registered public accounting firm, as stated in their report which follows.

Changes in Internal Control Over Financial Reporting

No change in the Company’s internal control over financial reporting occurred that has materially affected, or is reasonably

likely to materially affect, such controls during the last quarter of the period covered by this report.

112

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders
Commerce Bancshares, Inc.:

We have audited Commerce Bancshares, Inc.'s (the Company) internal control over financial reporting as of December 31,
2013, based on criteria established in Internal Control
Integrated Framework (1992) issued by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO). The Company's management is responsible for maintaining effective internal
control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in
the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion
on the Company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions
of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation
of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s
assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also,
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Commerce Bancshares, Inc. maintained, in all material respects, effective internal control over financial reporting
as of December 31, 2013, based on criteria established in Internal Control Integrated Framework (1992) issued by the Committee
of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States),
the consolidated balance sheets of the Company as of December 31, 2013 and 2012, and the related consolidated statements of
income, comprehensive income, cash flows, and changes in equity for each of the years in the three-year period ended December
31, 2013, and our report dated February 24, 2014 expressed an unqualified opinion on those consolidated financial statements.

Kansas City, Missouri
February 24, 2014

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Item 9b. OTHER INFORMATION

None

PART III

Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by Items 401, 405 and 407(c)(3), (d)(4) and (d)(5) of Regulation S-K regarding executive officers
is included at the end of Part I of this Form 10-K under the caption “Executive Officers of the Registrant” and under the captions
“Proposal One - Election of the 2017 Class of Directors”, “Section 16(a) Beneficial Ownership Reporting Compliance”, “Audit
Committee Report”, “Committees of the Board - Audit Committee and Committee on Governance/Directors” in the definitive
proxy statement, which is incorporated herein by reference.

The Company’s financial officer code of ethics for the chief executive officer and senior financial officers of the Company,
including the chief financial officer, principal accounting officer or controller, or persons performing similar functions, is available
at www.commercebank.com. Amendments to, and waivers of, the code of ethics are posted on this Web site.

Item 11. EXECUTIVE COMPENSATION

The information required by Items 402 and 407(e)(4) and (e)(5) of Regulation S-K regarding executive compensation is included
under the captions “Compensation Discussion and Analysis”, “Executive Compensation”, “Director Compensation”,
“Compensation and Human Resources Committee Report”, and “Compensation and Human Resources Committee Interlocks and
Insider Participation” in the definitive proxy statement, which is incorporated herein by reference.

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND

RELATED STOCKHOLDER MATTERS

The information required by Items 201(d) and 403 of Regulation S-K is included under the captions “Equity Compensation
Plan Information” and “Security Ownership of Certain Beneficial Owners and Management” in the definitive proxy statement,
which is incorporated herein by reference.

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR

INDEPENDENCE

The information required by Items 404 and 407(a) of Regulation S-K is covered under the captions “Proposal One - Election
of the 2017 Class of Directors” and “Corporate Governance” in the definitive proxy statement, which is incorporated herein by
reference.

Item 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by Item 9(e) of Schedule 14A is included under the captions “Pre-approval of Services by the External

Auditor” and “Fees Paid to KPMG LLP” in the definitive proxy statement, which is incorporated herein by reference.

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Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

PART IV

(a) The following documents are filed as a part of this report:

(1)

(2)

Financial Statements:
Consolidated Balance Sheets
Consolidated Statements of Income
Consolidated Statements of Comprehensive Income
Consolidated Statements of Cash Flows
Consolidated Statements of Changes in Equity
Notes to Consolidated Financial Statements
Summary of Quarterly Statements of Income
Financial Statement Schedules:
All schedules are omitted as such information is inapplicable or is included in the financial
statements.

Page

55
56
57
58
59
60
49

(b) The exhibits filed as part of this report and exhibits incorporated herein by reference to other documents are listed
in the Index to Exhibits (pages E-1 through E-2).

115

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused

this report to be signed on its behalf by the undersigned thereunto duly authorized this 24th day of February 2014.

COMMERCE BANCSHARES, INC.

By:

/s/ THOMAS J. NOACK
Thomas J. Noack

Vice President and Secretary

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons

on behalf of the Registrant and in the capacities indicated on the 24th day of February 2014.

By:

/s/ CHARLES G. KIM
Charles G. Kim

Chief Financial Officer

/s/ JEFFERY D. ABERDEEN
Jeffery D. Aberdeen

Controller

(Chief Accounting Officer)

A majority of the Board of Directors*

David W. Kemper

(Chief Executive Officer)

Terry D. Bassham

John R. Capps

Earl H. Devanny, III

W. Thomas Grant, II

James B. Hebenstreit

Jonathan M. Kemper

Terry O. Meek

Benjamin F. Rassieur, III

Todd R. Schnuck

Andrew C. Taylor

Kimberly G. Walker

____________
* David W. Kemper, Director and Chief Executive Officer, and the other Directors of Registrant listed, executed a power of

attorney authorizing Thomas J. Noack, their attorney-in-fact, to sign this report on their behalf.

/s/ THOMAS J. NOACK
Thomas J. Noack

Attorney-in-Fact

By:

116

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INDEX TO EXHIBITS

3 —Articles of Incorporation and By-Laws:

(a) Restated Articles of Incorporation, as amended, were filed in quarterly report on Form 10-Q (Commission file
number 0-2989) dated August 10, 1999, and the same are hereby incorporated by reference.

(b) Restated By-Laws, as amended, were filed in current report on Form 8-K (Commission file number 0-2989)
dated February 14, 2013, and the same are hereby incorporated by reference.

4 — Instruments defining the rights of security holders, including indentures:

(a) Pursuant to paragraph (b)(4)(iii) of Item 601 Regulation S-K, Registrant will furnish to the Commission upon
request copies of long-term debt instruments.

10 — Material Contracts (Each of the following is a management contract or compensatory plan arrangement):

(a) Commerce Bancshares, Inc. Executive Incentive Compensation Plan amended and restated as of January 1,
2009 was filed in quarterly report on Form 10-Q (Commission file number 0-2989) dated August 7, 2009, and
the same is hereby incorporated by reference.

(b)(1) Commerce Bancshares, Inc. 1987 Non-Qualified Stock Option Plan amended and restated as of July 24,
2009 was filed in quarterly report on Form 10-Q (Commission file number 0-2989) dated August 7, 2009, and
the same is hereby incorporated by reference.

(b)(2) An amendment to the Commerce Bancshares, Inc. 1987 Non-Qualified Stock Option Plan was filed in
current report on Form 8-K (Commission file number 0-2989) dated February 16, 2012, and the same is hereby
incorporated by reference.

(c) Commerce Bancshares, Inc. Stock Purchase Plan for Non-Employee Directors amended and restated as of
April 17, 2013 was filed in current report on Form 8-K (Commission file number 0-2989) dated April 23, 2013,
and the same is hereby incorporated by reference.

(d)(1) Commerce Bancshares, Inc. 1996 Incentive Stock Option Plan amended and restated as of April 2001 was
filed in quarterly report on Form 10-Q (Commission file number 0-2989) dated May 8, 2001, and the same is
hereby incorporated by reference.

(d)(2) An amendment to the Commerce Bancshares, Inc. 1996 Incentive Stock Option Plan was filed in current
report on Form 8-K (Commission file number 0-2989) dated February 16, 2012, and the same is hereby
incorporated by reference.

(e) Commerce Executive Retirement Plan amended and restated as of January 28, 2011 was filed in annual report
on Form 10-K (Commission file number 0-2989) dated February 25, 2011, and the same is hereby incorporated
by reference.

(f) Commerce Bancshares, Inc. Restricted Stock Plan amended and restated as of July 24, 2009 was filed in
quarterly report on Form 10-Q (Commission file number 0-2989) dated August 7, 2009, and the same is hereby
incorporated by reference.

(g) Form of Severance Agreement between Commerce Bancshares, Inc. and certain of its executive officers
entered into as of October 4, 1996 was filed in quarterly report on Form 10-Q (Commission file number 0-2989)
dated November 8, 1996, and the same is hereby incorporated by reference.

(h) Trust Agreement for the Commerce Bancshares, Inc. Executive Incentive Compensation Plan amended and
restated as of January 1, 2001 was filed in quarterly report on Form 10-Q (Commission file number 0-2989)
dated May 8, 2001, and the same is hereby incorporated by reference.

(i) Commerce Bancshares, Inc. 2014 Compensatory Arrangements with CEO and Named Executive Officers
were filed in current report on Form 8-K (Commission file number 0-2989) dated January 30, 2014, and the
same is hereby incorporated by reference.

(j) Commerce Bancshares, Inc. 2005 Equity Incentive Plan amended and restated as of April 17, 2013 was filed
in current report on Form 8-K (Commission file number 0-2989) dated April 23, 2013, and the same is hereby
incorporated by reference.

(k) Commerce Bancshares, Inc. Notice of Grant of Stock Options and Option Agreement was filed in quarterly
report on Form 10-Q (Commission file number 0-2989) dated August 5, 2005, and the same is hereby
incorporated by reference.

(l) Commerce Bancshares, Inc. Restricted Stock Award Agreement, pursuant to the Restricted Stock Plan, was
filed in quarterly report on Form 10-Q (Commission file number 0-2989) dated August 5, 2005, and the same is
hereby incorporated by reference.

E-1

Table of Contents

(m) Commerce Bancshares, Inc. Stock Appreciation Rights Agreement and Commerce Bancshares, Inc.
Restricted Stock Award Agreement, pursuant to the 2005 Equity Incentive Plan, were filed in current report on
Form 8-K (Commission file number 0-2989) dated February 23, 2006, and the same are hereby incorporated by
reference.

(n) Commerce Bancshares, Inc. Stock Appreciation Rights Agreement and Commerce Bancshares, Inc.
Restricted Stock Award Agreements, pursuant to the 2005 Equity Incentive Plan, were filed in quarterly report on
Form 10-Q (Commission file number 0-2989) dated May 6, 2013, and the same are hereby incorporated by
reference.

21 — Subsidiaries of the Registrant

23 — Consent of Independent Registered Public Accounting Firm

24 — Power of Attorney

31.1 — Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2 — Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32 — Certifications of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002

101 — Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the
Consolidated Statements of Income, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated
Statements of Changes in Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to Consolidated Financial
Statements, tagged as blocks of text and in detail

E-2

The consolidated subsidiaries of the Registrant at February 1, 2014 were as follows:

Exhibit 21

Name
CBI-Kansas, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Kansas

Location

State or Other
Jurisdiction of
Incorporation

Clayton Financial Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO
Clayton Realty Corp.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO

Commerce Bank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Commerce Brokerage Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO
Missouri
Clayton Holdings, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Missouri
Missouri
Delaware
Illinois Financial, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Peoria, IL
Delaware
Illinois Realty, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Peoria, IL
Commerce Insurance Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fenton, MO
Missouri
Commerce Investment Advisors, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Commerce Mortgage Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
CBI Equipment Finance, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Mid-Am Acquisition, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO
Missouri
Tower Redevelopment Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
CBI Insurance Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Arizona
CFB Partners II, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
CFB Partners, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO
Delaware
CFB Venture Fund I, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Delaware
CFB Venture Fund II, L.P.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri
Capital for Business, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas City, MO Missouri

CFB Venture Fund, L.P.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clayton, MO

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Exhibit 23

The Board of Directors
Commerce Bancshares, Inc.:

We consent to the incorporation by reference in the Registration Statements No. 33-28294, No. 33-82692, No. 33-8075, No.
33-78344, No. 33-61499, No. 33-61501, No. 333-14651, No. 333-186867, and No. 333-188374, each on Form S-8, No. 333-140221
on Form S-3ASR, and No. 333-140475 and No. 333-189535 on Form S-4 of Commerce Bancshares, Inc. of our reports dated
February 24, 2014, with respect to the consolidated balance sheets of Commerce Bancshares, Inc. and subsidiaries as of December
31, 2013 and 2012, and the related consolidated statements of income, comprehensive income, cash flows, and changes in equity
for each of the years in the three-year period ended December 31, 2013, and the effectiveness of internal control over financial
reporting as of December 31, 2013, which reports appear in the December 31, 2013 annual report on Form 10-K of Commerce
Bancshares, Inc.

KPMG LLP

Kansas City, Missouri
February 24, 2014

POWER OF ATTORNEY

Exhibit 24

KNOW ALL MEN BY THESE PRESENTS, that the undersigned do hereby appoint Thomas J. Noack and Jeffery D. Aberdeen,
or either of them, attorney for the undersigned to sign the Annual Report on Form 10-K of Commerce Bancshares, Inc., for the
fiscal year ended December 31, 2013, together with any and all amendments which might be required from time to time with
respect thereto, to be filed with the Securities and Exchange Commission under the Securities Exchange Act of 1934, with respect
to Commerce Bancshares, Inc., with full power and authority in either of said attorneys to do and perform in the name of and on
behalf of the undersigned every act whatsoever necessary or desirable to be done in the premises as fully and to all intents and
purposes as the undersigned might or could do in person.

IN WITNESS WHEREOF, the undersigned have executed these presents as of this 31st day of January, 2014.

/s/ TERRY D. BASSHAM

/s/ JOHN R. CAPPS

/s/ EARL H. DEVANNY, III

/s/ W. THOMAS GRANT, II

/s/ JAMES B. HEBENSTREIT

/s/ DAVID W. KEMPER

/s/ JONATHAN M. KEMPER

/s/ TERRY O. MEEK

/s/ BENJAMIN F. RASSIEUR, III

/s/ TODD R. SCHNUCK

/s/ ANDREW C. TAYLOR

/s/ KIMBERLY G. WALKER

CERTIFICATION

Exhibit 31.1

I, David W. Kemper, certify that:

1. I have reviewed this annual report on Form 10-K of Commerce Bancshares, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading
with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in
all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented
in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and we have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be
designed under our supervision, to ensure that material information relating to the registrant, including its consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is
being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report
based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially
affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over
financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing
the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report
financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in

the registrant’s internal control over financial reporting.

February 24, 2014

/s/ DAVID W. KEMPER
David W. Kemper
Chairman and
Chief Executive Officer

Exhibit 31.2

I, Charles G. Kim, certify that:

1. I have reviewed this annual report on Form 10-K of Commerce Bancshares, Inc.;

CERTIFICATION

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in

the registrant’s internal control over financial reporting.

February 24, 2014

/s/ CHARLES G. KIM
Charles G. Kim
Executive Vice President and
Chief Financial Officer

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32

In connection with the Annual Report of Commerce Bancshares, Inc. (the “Company”) on Form 10-K for the year ended
December 31, 2013 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), we, David W. Kemper
and Charles G. Kim, Chief Executive Officer and Chief Financial Officer, respectively, of the Company, hereby certify, pursuant
to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of our knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of

operations of the Company.

/s/ DAVID W. KEMPER
David W. Kemper
Chief Executive Officer

/s/ CHARLES G. KIM
Charles G. Kim
Chief Financial Officer

February 24, 2014

A signed original of this written statement required by Section 906 has been provided to the Company and will be retained by the
Company and furnished to the Securities and Exchange Commission or its staff upon request.

C O M P A N Y P R O F I L E

C O M M E R C E B A N C S H A R E S A T A G L A N C E

• $23.1 billion in assets
• 4,727 full-time equivalent (FTE) employees
• The Commerce Trust Company administers $35 billion in

total client assets

• The Board of Directors approved a 5% increase in the

2014 cash dividend, marking the 46th consecutive year
of regular cash dividend increases

• Commercial Payments Services offered in 48 states

E I G H T K E Y M A R K E T S

1. St. Louis
2. Kansas City
3. Springfield
4. Central Missouri

5. Central Illinois
6. Wichita
7. Tulsa
8. Denver

C O M M E R C I A L O F F I C E S

1. Cincinnati
2. Nashville

3. Dallas

Branch Footprint

Extended Commercial Market Area

Commercial Payments Services

Community Bank Front End

• Flat organization; quick decisions

• Employees embrace strong culture

• Award-winning customer service

• Customer and market knowledge

reduces risk

ment to talent development

• Investment in distinctive, high-return businesses
• Long history of top-quartile credit quality metrics
• Disciplined approach to acquisitions
• Ongoing focus on improvement in operational

efficiency

A B O U T T H E C O V E R

Super-Regional Back End

• Sophisticated payment processing

systems

• Broad consumer product offerings

• Private banking; trust; capital markets

• Competitive on unit costs

T A B L E O F C O N T E N T S

Financial Highlights 1 | Message to Our Shareholders 2 | Partnering for Growth 10
Success Stories 11 | Community Advisors 19 | Officers and Directors 24

S H A R E H O L D E R S M A Y R E C E I V E F U T U R E

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C O R P O R A T E H E A D Q U A R T E R S
1000 Walnut
P.O. Box 419248
Kansas City, MO 64141-6248
(816) 234-2000
www.commercebank.com

I N D E P E N D E N T A C C O U N T A N T S
KPMG LLP
Kansas City, Missouri

T R A N S F E R A G E N T , R E G I S T R A R

S T O C K E X C H A N G E L I S T I N G
NASDAQ
Symbol: CBSH

F I S C A L 2 0 13

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

H I G H

L O W

$38.94
42.50
45.26
45.77

$33.71
36.63
40.04
40.80

I N V E S T O R I N Q U I R I E S
Shareholders, analysts and investors seeking information
about the Company should direct their inquiries to:

Jeffery D. Aberdeen, Controller
1000 Walnut
P.O. Box 419248
Kansas City, MO 64141-6248
(800) 892-7100
mymoney@commercebank.com

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A CONSISTENT STRATEGY WITH A LONG-TERM VIEW

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COMM ER CE B ANCS HARES, I NC.

1000 WALNUT
P.O. BOX 419248
KANSAS CITY, MO 64141-6248

Phone:

(816) 234-2000
(800) 892-7100

Email: mymoney@commercebank.com
Website: www.commercebank.com

An Equal Opportunity Employer MK2913

P A R T N E R I N G F O R G R O W T H

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