Quarterlytics / Financial Services / Banks - Regional / Commerce Bancshares Inc

Commerce Bancshares Inc

cbsh · NASDAQ Financial Services
Claim this profile
Ticker cbsh
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
← All annual reports
FY2023 Annual Report · Commerce Bancshares Inc
Sign in to download
Loading PDF…
Newsweek  
America’s Greatest  
Workplaces 2023

Outstanding Community
Reinvestment Act
rating for 28 years

This past year has been a testament to the strength 
and resilience of Commerce Bank. As the banking 
industry navigated a complex economic landscape, 
our  bank  continued  to  deliver  exceptional  and 
consistent service to our customers. Commerce’s 
strong foundation, conservative risk management 
and  diversified  operating  model  positioned  us 
well. We executed against our strategic priorities 
and  continued  to  make  long-term  investments  in 
key  growth  areas  like  digital,  payments,  wealth 
management and our expansion markets. 

Looking ahead, Commerce will continue to adapt 
to market changes and be there for our customers, 
in both good and challenging times. Fundamental 
to  our  enduring  strength  as  an  institution  is  an 
engaged team and a strong culture — nearly 160 
years  in  the  making  —  that  is  always  focused  on 
what matters most to our customers. 

About the Cover

In a year of deposit pressures across the banking industry, 
Commerce Bank maintained strong levels of liquidity and 
a  steady  deposit  base.  Our  consistent  and  diverse  de-
posit franchise is cemented by long-term, loyal customer 
relationships. Foundational to our success is the talented 
branch team who serves these relationships — supporting 
our  customers  and  helping  them  focus  on  what  matters 
most. Pictured on the cover are a few of our team mem-
bers who deliver a best-in-class customer experience and 
represent the 141 branches across our footprint. 

Pictured – left to right 

•  Hugo Figueira – Private Banking Relationship Manager 

•  Kyla Pollard – Retail Banking Group Manager  

•  Tina Stiverson – Retail Banking Senior Branch Manager

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

1

Financial Highlights

(In thousands, except per share data)

2019

2020

2021

2022

2023

OPERATING RESULTS
Net interest income
Provision for credit losses
Non-interest income

Investment securities gains (losses), net

Non-interest expense

Net income attributable to Commerce Bancshares, Inc.

Net income available to common shareholders

Cash dividends on common stock

AT YEAR END
Total assets
Loans, including held for sale

Investment securities

Deposits

Equity

Non-accrual loans
Common shares outstanding1   

Tier I common risk-based capital ratio

Tier I risk-based capital ratio

Total risk-based capital ratio

Tier I leverage ratio

Tangible common equity to tangible assets ratio
Efficiency ratio

OTHER FINANCIAL DATA (based on average balances)

Return on total assets
Return on common equity

Loans to deposits

Equity to total assets
Net yield on interest earning assets (FTE)

PER COMMON SHARE DATA

Net income - basic1
Net income - diluted1
Market price1
Book value1
Cash dividends1

Cash dividend payout ratio

$

 829,847  $
 137,190 
 505,867 

835,424  $
 (66,326)
 560,393 

 11,032 

 768,378 

 354,057 

 342,091 

 120,818 

 30,059 

 805,901 

 530, 765 

 530, 765 

 122,693 

$

 942,185 
 28,071 
 546,535 

 20,506 

 848,777 

 488,399 

 488,399 

 127,466 

998,129 
 35,451 
 573,045 

 14,985 

 930,982 

 477,060 

 477,060 

 134,734 

$

 821,293 
 50,438 
 524,703 

 3,626 

 767,398 

 421, 231 

 412, 231 

 113,466 

$  26,065,789 
 14,751,626 

$  32,922,974  $  36,689,088  $  31,875,931 
 16,308,095 

 15,184,974 

 16,374,730 

 8,741,888 

 12,645,693 

  14,699, 5 1 1 

  12,519,177 

$

31,701,061 
 17,209,656 

 9,948,764 

 20,520,41 5 

 26,946,745 

 29,813,073 

 26,187,440 

 25,363,898 

 3,138,472 

 3,399,972 

 3,448,324 

 2,481,577 

 2,964,230 

 10,220 

 136,297 

13.93%

 14.66 

 15.48 

 11.38 

 10.99 
 56.87 

1.67%

 14.06 

 71.54 

 12.20 
 3.48 

 2.95 

 2.94 

 55.89 

 21.97 

 0.815   

27.52%

$

 26,540 

 135,602 

 9,157 

 133,884 

13.71%

14.34%

 13.71 

 14.82 

 9.45 

 9.92 
 57.19 

 14.34 

 15.1 2 

 9.13 

 9.01 
 57.64 

 8,306 

 131,249 

14.13%

 14.13 

 14.89 

 10.34 

 7.32 
 56.90 

1.20%

1.55%

1.45%

 10.64 

 67.73 

 11.18 
 2.99 

 15.37 

 56.46 

 10. 1 1 
 2.58 

 17.31 

 55.41 

 8.39 
 2.85 

$

 2.52  $

 3.92  $

 2.51 

 56.75 

 25.08 

 0.889 

35.32%

 3.9 1 

 62.35 

 25.76 

 0.907 

23.12%

$

 3.68 

 3.67 

 64.83 

 18.90 

 0.961 

26.10%

 7,312 

  130,176 

15.25%

 15.25 

 16.03 

 11.25 

 8.85 
 59.17 

1.49%

 17.94 

 66.31 

 8.33 
 3.16 

 3.64 

 3.64 

 53.41 

 22.77 

 1.029 

28.24%

1 Restated for the 5% stock dividend distributed in December 2023 

Return on Average Common Equity

Return on Average Assets

20.0%

15.0%

10.0%

5.0%

0.0%

2.0%

1.5%

1.0%

0.5%

0.0%

2014

2015

2016

2017

2018

2019

2020 2021

2022

2023

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

Commerce

Peer Median

Large Bank Median

Commerce

Peer Median

Large Bank Median

Commerce 10-Year Average: 13.8%     Peer 10-Year Average: 9.0%

Commerce 10-Year Average: 1.4%     Peer 10-Year Average: 1.1%

Sources: S&P Global Market Intelligence, and company reports and filings as of December 31, 2023

2

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

Letter to Our Shareholders

The  global  macroeconomic  landscape  of  2023  was  marked  by  a  series  of 
complex  challenges,  notably  high  inflation,  interest  rate  hikes  and  slowing 
economic  growth.  Financial  markets  showed  significant  volatility,  influenced 
by  the  Federal  Reserve’s  restrictive  monetary  policy,  global  economic  un-
certainties  and  geopolitical  tensions.  These  factors  raised  concerns  about  a 
potential recession in the U.S. The economy, however, proved to be resilient in 
2023 with a surprisingly strong fourth quarter economic report, a robust labor 
market, and the emergence of a late-year rally in the stock market. 

The banking industry faced its own set of challenges — navigating an elevated 
rate environment and the aftermath of bank failures. Despite these challenges, 
Commerce Bancshares delivered solid financial performance in 2023. Strong 
revenue  diversification  and  a  healthy  balance  sheet  positioned  us  well  this 
past  year,  even  as  overall  earnings  were  impacted  by  inflationary  pressures 
on expenses and by a one-time FDIC insurance special charge related to bank 
failures. At the same time, our results benefited from low credit and funding 
costs. Capital levels remain strong, and liquidity has proven to be durable. 

Consistent  with  our  steady  core  earnings,  we  returned  capital  to  shareholders  through 
increased dividends. In February 2024, we increased our quarterly common dividend 5% 
to $.27 per share, making this the 56th consecutive year of dividend increases. Over the 
past 20 years, our annualized total return to shareholders has been 8%, significantly outper-
forming the KBW Regional Bank Index annualized return of 4%. 

As  we  have  for  nearly  160  years,  we  take  the  long  view,  building  a  franchise  that  will  
perform through the economic cycle. We are very proud of our long track record and the 
shareholder value we have created over decades. With this strong momentum driving us 
forward, the Commerce team is solidly positioned to build upon the long-term growth and 
fundamental strength of your company. We will continue to focus on delivering innovative 
solutions to our customers and generating risk-adjusted returns for our shareholders. 

I would like to thank our team members, our customers and you, our shareholders, for the trust and confidence 
you place in this institution. We look forward to growing the value of the Commerce franchise in 2024.

Long-Term Shareholder Return
Cumulative Total Return Indexed, 12/31/2003 = $100

$700
$600

$500

$400
$300

$200
$100

$0

2003

2005

2007

2009

2011

2013

2015

2017

2019

2021

2023

COMMERCE (CBSH)

KBW Bank

KBW Regional Bank

S&P 500

Source: Bloomberg as of December 31, 2023

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

3

Built for This:  
Resilient in Challenging Times

John W. Kemper
President and Chief Executive Officer
C O M M E R C E   B A N C S H A R E S ,   I N C .
F E B R U A R Y  2 1 ,   2 0 2 4

The year 2023 presented a new and 
evolving set of economic challenges 
and  opportunities.  Global  markets 
watched  anxiously  as  geopolitical 
tensions  flared  and  growth  slowed. 
High inflation and rising interest rates 
slowed  business 
investment  and 
threatened  to  tip  the  economy  into 
recession.  Despite  these  headwinds 
and  widespread  predictions  of  an 
economic  downturn, 
the  global 
forward  with  
economy  marched 
remarkably  steady  strength,  and 
in  the  U.S.,  employment  remained 
robust and growth positive. 

Against  this  backdrop,  banks  faced 
their  own  set  of  industry-specific 
challenges.  Most  notably,  the  ris-
ing  interest  rate  environment  laid 
bare  the  underpinnings  of  asset/
liability  matching  strategies.  Rising 
rates  created  both  competition  for  
deposits and unrealized losses in fixed 
rate  asset  portfolios.  The  resulting  
intertwining  questions  of  bank 
liquidity  and  solvency  precipitated 
the failure of a handful of institutions, 
with  costs  borne  by  the  industry  as 
a whole.

In the wake of these failures, however, 
the  industry  demonstrated  remark-
able  resilience.  The  rapid  response 
and  collaboration  among  financial 
institutions,  regulators  and  central 
banks  effectively  stabilized  funding 

4

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

markets  and  shored  up  confidence 
among investors and customers. 

to 

industry  continues 

The 
face  
headwinds  in  the  form  of  higher 
funding  costs,  suppressed  lending 
capacity, tougher regulation, and by 
some  measures,  weakening  credit 
quality. The steady repricing of asset 
portfolios  could  give  some  hope 
for  interest  margin  expansion  and 
revenue  growth.  But  banks,  like  all 
companies,  face  expense  pressure  
associated with still-too-high inflation 
and ongoing investment in technology.  

As  we  saw  in  2023,  Commerce  is 
built  to  navigate  challenging  times 
and  to  serve  our  customers  with 
consistency  and  excellence.  The 
theme of this report — “Built for This” 
—  is  a  reflection  of  your  company’s 
resilience  and  adaptability.  Because 
of  our  balanced,  diversified  and 
agile  business  model,  prudent  risk 
management,  and  customer-centric 
approach to building and sustaining 
relationships, this bank is positioned 
to endure and to grow alongside our 
communities and customers.

Our Results

In  the  past  year,  our  operating 
model  stood  tall  in  an  environment 
of  high  scrutiny  and  uncertainty. 
Commerce’s  financial  results  were 
strong in 2023, and our balance sheet 

$942

Built for This: A Strong Foundation 

remains  healthy.  Liquidity  was  ample  and  core  
deposits were stable, though understandably more 
expensive than in recent years. The rapid repricing 
of deposits in the second quarter took a toll on net 
interest margins, but the steady repricing of loans  
throughout the year stabilized this margin erosion 
— a promising trend as we enter 2024. 

Net Interest Income

$998

$ in millions

$835

2021

2022

2023

that  more 
institutions 

Commerce’s  diverse  revenue  streams  make  the 
bank less reliant on spread income, and therefore 
somewhat  less  susceptible  to  the  kind  of  market 
rate- 
volatility 
faced 
sensitive 
in  2023.  During  the  year, 
non-interest income from our 
fee-based  businesses  was 
steady  and  comprised  36% 
of  total  revenue.  Elevated 
expenses driven by inflation-
ary  pressures  were  offset  to 
some extent by low credit costs. Overall profit was 
down from the previous year, but earnings of 1.49% 
on assets were strong by historical standards. 

on average equity, positions Commerce in the top 
quartile relative to peer institutions. Our long-term 
shareholder  returns  remain  positive  compared  to 
the  industry,  and  our  regular  dividend  payments 
over  time  reflect  our  commitment  to  delivering 
steady value to our shareholders.

Taken  together,  our  results  are  a  reflection  of  
financial strength and a diversified business model, 
and evidence of our ability to perform well through 
different economic cycles. 

Commerce’s  strong  culture  and  super-community 
bank  model  served  the  bank  well  in  2023.  This 
operating model combines the best of small with 
the best of big — marrying sophisticated solutions, 
capabilities,  and  advice  with  high-touch  delivery 
in  the  context  of  deep  relationships,  excellent 
customer  service,  and  local  bankers  empowered 
to take care of their customers and communities.

Foundational to our success, and the source of our 
long-term  competitive  advantage,  is  our  culture 
—  one  we  are  very  proud  of  and  work  diligently 
to shape. We take an intentional approach to intro-
ducing and reinforcing culture at every level of the 
organization.  Amidst  the  industry  disruption  that 
unfolded in March, this strong foundation allowed 
our  team  to  navigate  successfully,  communicate 
effectively  with  stakeholders,  and  take  care  of 
our  customers.  Our  team’s  response  showcased 
the effectiveness of the risk management policies 
in place at Commerce and the ability to adapt to 
sudden  market  shifts.  In  a  time  when  some  were 
constrained  and  quiet,  Commerce  was  communi-
cative and open for business. 

As in years past, Commerce’s capital levels surpass 
regulatory  requirements  and  consistently  outstrip 
those  of  our  peers.  Financial  performance,  as 
measured by returns on average assets and returns 

The  diversity  of  our  loan  portfolio  and  fee-based 
businesses  serves  as  a  ballast  for  our  model  in  
uncertain  times.  Our  capabilities  and  scale  in 
payments  and  wealth  management  positions 

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

5

Commerce  well  among  our  peer  bank  and  non-
bank  competitors.  We  maintain  high-quality 
depository  relationships  with  our  customers  —  
relationships  that  have  been  built  over  decades. 
We have a long history of steady asset quality, pru-
dent  expense  management,  and  strong  levels  of 
capital and liquidity, all of which positioned us well 
in  2023.  Reaffirming  the  bank’s  financial  strength 
and  stability,  Moody’s  assigned  Commerce  an  a2 
baseline  credit  assessment  in  2023,  two  ratings 
above the U.S. banking industry median, and in line 
with  some  of  the  biggest  and  strongest  financial 
institutions in the country.  

The  heart  of  our  success  lies  with  our  talented 
team members and their unwavering commitment 
to  our  purpose  and  culture.  Our  results  are  a  
reflection of the way this team works collaboratively,  
communicates,  and  strives  toward  the  shared  
goal  of  helping  our  customers  focus  on  what  
matters most.

Beyond the Numbers 

in 

At  Commerce,  we  believe  our  success  is  defined 
by  contributing  more  than  financial  results.  We 
initiatives  that  serve  our  
actively  engage 
customers,  strengthen  our  communities,  and  
cultivate a positive and inclusive workplace for our 
team  members.  This  approach  has  been  integral 
to our ethos for nearly 160 years, guided by strong 
governance practices that ensure our actions and 
decisions align with our hard-earned reputation as 
a trusted company.

Our  commitment  to  inclusion  is  evident  in  our 
actions  inside  and  outside  of  Commerce.  We’ve 
made significant progress over time, focusing our 
efforts  around  four  key  pillars:  our  customers,  our 
communities,  our  suppliers  and  our  internal  work-
place. Our initiatives include a community outreach 
and banking program that provides financial access 
to the unbanked and underbanked as we strive to 
make  banking  more  accessible  in  all  communities 
where we do business. 

6

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

Internally, we continue to cultivate an inclusive and 
engaging  culture  where  all  team  members  can 
grow and succeed. To foster personal connections 
and  a  sense  of  belonging,  we  support  various  
employee-led  resource  groups  (ERGs),  including 
RISE  (empowering  women),  EMERGE  (connecting 
young  professionals),  VIBE 
(valuing  multicultural  per-
spectives), PRIDE (engaging 
the  LGBTQIA+  community), 
SALUTE 
(supporting  our 
veterans  and  their  careers 
at  Commerce),  and  our 
newest group, ENABLE (supporting team members 
with  disabilities  and  caregivers).  Participation  in 
these ERGs is entirely voluntary, yet over 40% of our 
team members are involved in at least one group, 
with 22% active in multiple groups.

Commerce’s  culture  emphasizes  the  need  to 
build  strong  relationships  with  our  communities.  
We strive to ensure our lending products and solu-
tions are tailored to community needs by offering 
accessible and affordable homeownership options. 
We  take  pride  in  our  consistent  “outstanding”  
rating  under  the  Community  Reinvestment  Act 
for  the  past  28  years,  recognizing  our  efforts  to  
support low- and moderate-income communities. 

Our  commitment  extends  beyond  traditional 
banking  services  to  philanthropy  through  the 
Commerce  Bancshares  Foundation  and  volunteer-
ism  that  we  encourage  through  paid  time  off.  Our 
team members actively contribute their time, talent 
and financial resources to hundreds of nonprofits, 
helping to shape a brighter, more sustainable future 
for our communities. 

We  have  made  great  strides  together  and  
recognize this important work is ongoing. We will 
continue  to  build  upon  our  progress  to  make  our 
communities  and  our  company  a  better  place  to 
live  and  work.  To  learn  more  about  our  efforts  in 
these  areas,  please  visit  the  About  Us  page  on 
commercebank.com.

Built for This: Our Business Segments 

Consumer Banking

In a year of rising interest rates, continued inflation 
and  lending  pressures,  Commerce  embraced  the 
role  of  trusted  financial  partner  to  our  consumer 
customers, providing advice and solutions for both 
short-term needs and long-term financial well-being. 

We  introduced  new  products  and  enhancements 
to optimize the customer experience. We provided 
customers  with  easier  and  more  efficient  ways  to 
grow their savings through automated tools. At the 
same time, we offered options to help customers 
manage their short-term liquidity. We also grew our 
CommercePremier  customer  base,  delivering  an  
elevated  experience  that  rewards  customers  for 
their relationship with Commerce.  

Over the course of the year, we continued to invest 
in our digital platforms, releasing 23 updates across 
online banking and mobile channels. We delivered 
new  real-time  payment  capabilities, 
including  
transitioning  to  the  Zelle®  platform.  We  invested 
in  our  real  estate  lending 
systems for origination and 
servicing  that  will  bring 
added  flexibility,  features 

and  scale  in  2024.  Additionally,  we  expanded 
the  Commerce  Bank  CONNECT®  app  experience 
to  provide  customers  a  way  to  make  personal 
connections  with  our  bankers  anytime  and  
anywhere through their smartphone.

Our  relationships  with  customers  continue  to  be 
strong.  In  2023,  we  maintained  a  primary  bank-
ing  relationship  with  more  than  76%  of  our  retail 
banking  customers,  marking  the  fifth  consecutive 
year  we  have  held  primacy  at  this  level.  For  four 
years in a row, we exceeded our overall customer 
experience  goal,  reflecting  our  commitment  to  
understanding  customer  needs  and  connecting 
them  with  relevant  solutions.  Customer  feedback 
across  all  channels  enables  us  to  drive  actions  
to improve. 

As  we  move  into  2024,  we  are  committed  to  
for  our  
sustaining  a  best-in-class  experience 
customers and prospects.

Commercial Banking and Commercial Payments 

Our  commercial  banking  and  payments  teams 
support  12,500  clients  nationally,  helping  their 
businesses  thrive.  We  provide  access  to  funding 
which allows our customers to capitalize upon new 
opportunities,  innovate,  and  maximize  cash  flow 
while managing risk. 

Expansion Market Loan Growth
5-year CAGR

10%

4%

Total Company

Expansion Markets

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

7

Commercial  loan  balances  grew  to  $11  billion  in 
2023.  The  St.  Louis  and  Kansas  City  markets  both 
achieved double-digit average loan growth, while 
our expansion markets continued to make sizeable 
contributions with average loan balances exceed-
ing  $3  billion  in  aggregate.  Our  loan  growth  was 
diversified  across  three  major  loan  categories: 
business, construction and commercial real estate. 
The strength of our commercial borrowers’ credit 
quality  remains  noteworthy  as  we  saw  net  loan 
charge-offs  of  only  $3  million  in  2023,  or  .03%  of 
average commercial loans. 

The strong relationships with our treasury services 
clients continued to serve us well throughout 2023. 
While  we  anticipated  some  decline  in  deposit 
balances,  we  ended  the  year  over  budget  and  in 
a strong position at $10 billion. Payments solutions 
drove an increase of 9% in commercial fee income 
for the year, with treasury management, accounts 
payable  and  card-based  services  experiencing 
the highest levels of growth. Healthcare remains a 
standout vertical for the bank with RemitConnect®, 
our payments processing automation solution, and 
HSF®, our patient financing solution, both continu-
ing  to  be  well-received  by  healthcare  providers 
across the U.S.

In  2023,  Commerce  launched  a  new  integrated 
receivables  product  capable  of  connecting  with 
many  of  the  most  popular  enterprise  resource 
planning systems on the market. This suite of tools 
automates  manual  accounts  receivable  tasks  into 
streamlined processes. The solution offers a unified 
business process encompassing credit, electronic 
billing,  payments  processing,  collections  and  be-
yond. 

Our  teams  made  significant  enhancements  to  our 
PreferPay®  solution,  extending  its  functionality  to 
new verticals. Originally developed to support the 
insurance  industry,  PreferPay®  is  a  highly  capable 
solution that allows customers to send business-to- 
consumer  (or  employee)  payments  quickly  and 
more  efficiently.  With  its  recent  enhancements, 

PreferPay®  is  now  used  by  a  growing  number 
of  customers  in  industries  such  as  healthcare,  
government,  property  management  and  retail, 
among others.

Instant  payments  also  remained  a  strong  focus 
throughout the year as we participated in the RTP® 
network from The Clearing House. This payment rail 
allows customers to receive instant payments from 
the  RTP  network  at  any  time,  with  approximately 
480 financial institutions connected to the system. 

In  2023,  Commerce  Bank  formalized  its  acquisi-
tion  of  L.J.  Hart  &  Company,  a  leading  municipal 
bond  underwriter  and  advisory  firm.  This  addition  
enhances offerings for our capital markets customers 
by  adding  proprietary 
municipal  products  and 
has become a key part of 
our growing institutional 
fixed-income business. 

At  the  core  of  our  strong  commercial  banking 
franchise  is  our  talented  team  —  equipped  with 
very  compelling  tools  and  products,  and  focused 
on  developing  long-term,  well-rounded  banking 
relationships with our customers.

Wealth Management 

Commerce’s  wealth  management  business,  oper-
ating  under  the  umbrella  of  Commerce  Trust,  is  a 
core piece of the bank’s overall operating model, 
a business line that is highly complementary to the 
other parts of the bank and one that offers excellent 
— and relatively steady — risk-adjusted returns.

The recovery in financial asset prices over the course 
of 2023 was a positive tailwind for Commerce Trust, 
as asset management revenues grew alongside the 
market. Asset attrition in 2023 was negligible, and 
new asset management sales remained strong. The 
net effect of these trends pushed total assets under 
management  over  $41  billion.  Total  assets  under 
administration ended the year at $69 billion. 

8

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

Building  trusted  relationships 
with  our  clients  —  individuals, 
families and institutions — con-
tinues to be our primary focus 
at Commerce Trust. Our steady 
commitment  to  engaging  and 
deepening 
client 
relationships is reflected in our  
overall client satisfaction rating 
(9.4  out  of  10)  and  client  asset 
retention rate of 95%.

existing 

Entering the new year, we are poised for strategic 
growth,  having  launched  a  new  wealth  office  in 
Naples,  Florida,  while  continuing  to  build  out  our 
teams  in  Houston  and  Dallas,  Texas.  In  these  new 
markets, we are able to follow — and better serve 
—  a  number  of  our  existing  clients,  and  we  are 
working collaboratively with our commercial teams 
to bring new clients into the fold.

With  the  accelerating  trend  of  a  significant  wave 
of generational wealth transfer in view, we believe 
our  holistic  approach  to  wealth  management  
effectively positions us to offer customized advice 
along  with  lending  and  portfolio  solutions  to  the 
next  generation  of  high-net-worth  clientele,  and 
we  are  optimistic  about  the  long-term  growth 
prospects for Commerce Trust.

convenience and efficiency. We improved internal  
processes,  adopting  tools  to  streamline  and  
distribute  work  among  our  team.  Our  ongoing 
investment  in  customer  relationship  management 
allowed  our  teams  to  stay  close  to  customers, 
communicating  regularly  and  in  targeted,  mean-
ingful ways. Our teams continue to embrace hybrid 
ways  of  working  as  we  enhance  technology  and 
optimize workspaces to boost flexibility and foster 
collaboration.  

These improvements would not be possible with-
out  a  talented  and  highly  engaged  team.  Some 
of  our  most  important  initiatives  are  focused  on  
enhancing  the  experience  of  our  team  members 
and growing their careers at Commerce. Our 2023 
team member engagement survey results showed 
that  the  percentage  of  effective  employees,  or 
those  that  identify  as  both  engaged  and  enabled 
to  do  their  job,  is  significantly  above  the  U.S.  
high-performing  company  norm,  a  high  bar  for  
excellence.  According  to  our  survey  administra-
tor  Korn  Ferry,  95%  of  our  survey  results  were 
on  par  or  above  the  norm  for  high-performing  
organizations across the country. 

Effective Teams Are Engaged and Enabled
Based on 2023 Team Member Survey by Korn Ferry

Continuous Improvement and Innovation

81%

79%

74%

73%

Commerce’s success over time relies on a careful 
balance  of  continuous  improvement  and  innova-
tion.  Even  slight  improvements,  when  achieved 
consistently  over  time,  can  yield  tremendous 
results and can help ensure profitability levels that 
allow for investment in innovation and growth.

Commerce  delivered  improvements,  large  and 
small, over the course of 2023. Our team invested 
heavily  to  enhance  our  customers’  digital  bank-
ing  experience,  encompassing  everything  from  
routine transactions to advanced financial planning. 
We  updated  functionality  to  provide  increased 

Engagement

Enablement

Commerce 

  U.S. High-Performing Norm

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

9

Our  high  scores  and  outperformance  relative  to  
external  benchmarks  is  a  testament  to  our  strong 
teamwork  and  culture.  Affirming  these  results, 
in  2023  Forbes  named  Commerce  to  its  list  of 
America’s  Best  Midsize  Employers  for  the  sixth  
consecutive  year,  and  Commerce  was  also  
included on Newsweek’s inaugural list of America’s  
Greatest Workplaces.

Built for This: Resilient in Challenging Times

It  has  been  an  eventful  year,  but  Commerce  has 
proven  to  be  a  resilient  company  —  navigating 
challenges,  delivering  strong  results,  and  thriving 
despite the challenges at hand. While the absence 
of a recession in 2023 was a welcome relief and a 
positive for credit quality, the economy continues 
to  face  the  challenges  of  higher  interest  rates, 
lingering inflation and tightening credit availability. 

Regardless  of  economic  fluctuations,  Commerce 
remains well-positioned for sustained growth and 
long-term  success.  We  have  a  balance  sheet  and 
a  risk  profile  that  are  built  for  challenging  times. 
Our  liquidity  and  capital  levels  are  robust,  credit 
performance of our loan portfolio continues to be 
strong,  and  our  funding  costs  remain  among  the 
best  in  the  industry.  We  have  a  highly  engaged 
team  and  a  strong  culture  that  will  allow  us  to  
adjust course as we navigate the road ahead. We 
are poised to leverage these strengths to capitalize 
on new opportunities for growth and innovation.

While  2023  posed  its  share  of  challenges,  it  was 
also  a  year  of  achievement  and  progress.  The 
Commerce team has shown that it is “Built for This,” 
demonstrating  resilience  and  agility  in  challenging 
times.  Thank  you  for  the  continued  trust  and 
support you place in our team. I look forward to a 
promising and successful 2024.

Growth in EPS and Stock Price

e
c
i
r
P
k
c
o
t
S

2014

10

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

)
S
P
E
(
e
r
a
h
S

r
e
P
s
g
n
n
r
a
E

i

$0.00$10.00$20.00$30.00$40.00$50.00$60.00$70.00$0.00$0.50$1.00$1.50$2.00$2.50$3.00$3.50$4.00Stock Price             Earnings Per Share (EPS)202120192020202320152017201620182022 
 
 
 
Performance Highlights

• Commerce reported earnings per share of $3.64, compared 
to $3.67 in 2022. Return on average assets totaled 1.49% in 
2023 and return on average equity was 17.9%. This compares 
favorably to the top 50 bank median of 1.04% for return on 
average assets and 10.3% for return on average equity.

• Net  income  attributable  to  Commerce  Bancshares,  Inc. 
totaled  $477  million  in  2023,  compared  to  $488  million  
in 2022. 

• In  2023,  Commerce  paid  a  regular  cash  dividend  of  $1.03 
per share (restated) on common shares, representing a  7% 
increase over 2022. In February 2024, Commerce increased 
its regular cash dividend 5%, marking the 56th consecutive 
year  of  cash  dividend  increases.  Also  in  2023,  for  the  30th 
year in row, a 5% stock dividend was distributed.

• Total  stockholders’  equity  grew  $479  million  in  2023  to 
$2.9  billion,  and  our  Tier  I  common  risk-based  capital  ratio 
remained strong, ending 2023 at 15.3%.

• Period-end  total  loans  grew  $902  million,  or  6%,  in  2023, 
including growth of $357 million, or 6%, in business loans and 
$312 million, or 9%, in business real estate loans.

• Total  revenue,  comprised  of  net  interest  income  and  non-
interest  income,  increased  $82  million  in  2023  to  a  record 
level of $1.6 billion.

• Net  interest  income  grew  $56  million,  or  6%,  compared  to 
2022, mostly driven by higher average rates earned on loans. 
The  Federal  Reserve  increased  rates  four  times  in  2023, 
leading to higher average rates earned on loans.

• Non-interest  income  grew  $27  million,  or  5%,  in  2023  to  a 
record  $573  million.  This  increase  was  driven  mostly  by 
bank  card  transaction  fees,  which  grew  $15  million,  or  9%, 
compared to 2022.   

• The  net  yield  on  interest-earning  assets  on  a  fully  taxable 
equivalent basis increased 31 basis points in 2023 to 3.16%. 

• The efficiency ratio was 59.2% in 2023.

• Credit  quality  remained  strong.  Net 

loan  charge-offs 
totaled $31 million, or .19% of average loans in 2023, and the  
non-accrual loans to total loans ratio was .04% at December 
31, 2023.

• In 2023, Commerce Bank was recognized on Forbes’ World’s 

Best Banks list for the fifth consecutive year.

1 Peer median information based on availability. As of February 7, 2024, information for  
   7 of 19 peers had been reported. 
2 Peer and Large Bank median information based on availability. As of February 7, 2024, 
   information for 17 of 19 peers and 9 of 10 large banks had been reported.

Cash Dividends per
Common Share

$1.03

$.91

$.82

2019

2021

2023

Tier I Common
Risk-Based Capital Ratio

As of December 31, 2023

15.3%

11.7%

Commerce
1 Peer median information based on availability.
As of February 7, 2024, information for 7 of 19 peers had been reported. 

Peer Median1

Total Revenue

$ in billions

$1.6

$1.3

$1.4

2019

2021

2023

Non-Accrual Loans
to Total Loans

As of December 31, 2023

.50%

.55%

.04%

Commerce

Peer 
Median2

Large Bank
Median2

2 Peer median information based on availability.
As of February 7, 2024, information for 17 of 19 peers
and 9 of 10 large banks had been reported. 

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

11

141

BRANCHES

272

ATMs

Core Banking Footprint 
C O M M E R C I A L ,  C O N S U M E R ,  W E A LT H   M A N A G E M E N T       

St. Louis  •  Kansas City  •  Springfield   
Central Missouri  •  Central Illinois  •  Wichita    
Tulsa  •  Oklahoma City  •  Denver

C O M M E R C I A L   O F F I C E S

Cincinnati  •  Nashville  •  Dallas  •  Des Moines  
Indianapolis  •  Grand Rapids  •  Houston1

W E A LT H   M A N A G E M E N T   O F F I C E S

Dallas  •  Houston1  •  Naples1

U . S .  P R E S E N C E

 Extended Market Area

Commercial Payments Services 
Offered in 48 states across the U.S.

1  Locations outside the core banking footprint that accept deposits

Officers

12
12

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT
COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

David W. KemperExecutive ChairmanJohn W. KemperPresident and Chief Executive OfficerCharles G. KimExecutive Vice President and Chief Financial OfficerKevin G. BarthExecutive Vice PresidentJohn K. HandyExecutive Vice PresidentRobert S. HolmesExecutive Vice PresidentDavid L. OrfExecutive Vice President  and Chief Credit Officer Paula S. PetersenExecutive Vice PresidentDerrick R. BrooksSenior Vice PresidentRichard W. HeiseSenior Vice PresidentKim L. JakovichSenior Vice PresidentPatricia R. KellerhalsSenior Vice PresidentDouglas D. NeffSenior Vice PresidentThomas J. NoackSenior Vice PresidentDavid L. RollerSenior Vice PresidentMargaret M. RoweVice President,Secretary and General CounselJana L. WebbVice President and Chief Risk Officer  Paul A. SteinerController and Chief Accounting OfficerAaron C. MeinertAuditor$31.7

BILLION
BILLION

$25.4

BILLION
BILLION

$17.2

BILLION
BILLION

$41.2

BILLION

Total Assets

Total Deposits

Total Loans

Ranked 41st  

Among U.S. Banks1

$7.0

BILLION

Market 
Capitalization

Ranked 19th  

Among U.S. Banks1

Trust Assets  
Under Management

Ranked 20th  

Among U.S. Banks1 

17.9%

BILLION

Tier 1 Common 
Risk-Based  
Capital Ratio

Commercial Card 
Volume

a2

4,718

Return on Average 
Common Equity YTD

Baseline Credit  
Assessment2 

Full-Time Equivalent  
Employees

Ranked 7th  

Among U.S. Banks3

Sources: S&P Global Market Intelligence, and company reports and filings as of December 31, 2023
1  Regulated U.S. depositories, which includes commercial banks, bank holding companies and credit unions, as of September 30, 2023 
2  Commerce is two ratings above the U.S. banking industry median rating of baa1, “Moody’s Sector Profile: Banks,” November 30, 2023
3  Based on the top 50 publicly traded U.S. banks by total assets, as of September 30, 2023

Directors

*Audit and Risk Committee Member

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT
COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

13
13

Terry D. BasshamRetiredChief Executive Officer and President Evergy, Inc.Blackford F. Brauer*PresidentHunter Engineering CompanyW. Kyle ChapmanPresident and Board MemberBarry-Wehmiller Group, Inc.Karen L. Daniel*RetiredChief Financial Officer and Executive DirectorBlack & VeatchEarl H. Devanny, IIIRetiredChief Executive OfficerTractManagerJune McAllister FowlerRetiredSenior Vice PresidentCommunications, Marketing andPublic Affairs of BJC HealthCareDavid W. KemperExecutive Chairman Commerce Bancshares, Inc.John W. KemperPresident and Chief Executive OfficerCommerce Bancshares, Inc.Jonathan M. KemperChairman EmeritusCommerce BankKansas City RegionBenjamin F. Rassieur, III*President Paulo Products CompanyTodd R. Schnuck*Chairman of the Board and Chief Executive OfficerSchnuck Markets, Inc.Christine B. TaylorPresident and Chief Executive Officer Enterprise MobilityKimberly G. Walker*RetiredChief Investment OfficerWashington University in St. Louis 
 
 
Community Advisors

Our Community Advisors help us understand the unique needs and challenges of our customers and communities. They are 
business owners, educators, professionals and civic leaders who take on the challenges of their organizations and communities 
every day. We’re continually impressed by their hard work and grateful to them for sharing their valuable insights. It is because 
of our Community Advisors in each of our markets that we’re able to say, “Challenge Accepted.®”  

Missouri 
CAPE GIRARDEAU

Nick Burger
Commerce Bank 

Tim Coad
Coad Chevrolet and Coad Toyota

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Mike Kasten
Beef Alliance

Adam Kidd
Kidd’s Gas & Convenience Store

Frank Kinder
Retired, Red Letter Communications

Steve Sowers
Commerce Bank

Susan Layton Tomlin
Layton & Southard, LLC

Allen Toole
Schaefer’s Electrical Enclosures

Ben Traxel
Tenmile Companies

COLUMBIA

Dan Atwill
Boone County Commission

Botswana T. Blackburn
University of Missouri

Dr. Holly Bondurant
Tiger Pediatrics

Sarah Dubbert
Commerce Bank

Mark Fenner
Murray’s Restaurant

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank

Douglas D. Neff
Commerce Bancshares, Inc.
Commerce Bank

Steve Sowers
Commerce Bank

David Townsend
Fidelity National Financial

Andy Waters
AW Holdings, LLC

Robin Wenneker
CPW Partnership

Dave Whelan
Commerce Bank

Dr. John S. Williams
Retired, Horton Animal Hospital

Steve Sowers
Commerce Bank

MEXICO

Chad Bruns
Chad Bruns Farms

George M. Huffman
Pearl Motor Company

Robby Miller
Mexico Heating Company

Gina Raines
Commerce Bank

Steve Sowers
Commerce Bank

Larry Webber
Webber Pharmacy

MOBERLY

Robert Gaines
STLF Trucking/STLF Diesel Repair

Dr. Clifford J. Miller
Green Hills Veterinary Clinic

Todd Norton
Commerce Bank

Susan J. Spencer
Moberly Area Community College

Steve Sowers
Commerce Bank

MONITEAU COUNTY

Philip Burger
Burgers’ Smokehouse

Brad Clay
Commerce Bank

Shayne W. Healea
Cornell Farrow Healea, LLC

Bart Jurgensmeyer
Jurgensmeyer Farms, Inc.

Dr. Mike Lutz
Mike Lutz, DDS

Steve Sowers
Commerce Bank

Casey Wasser
Missouri Soybean Association

HANNIBAL / QUINCY

C. Todd Ahrens
Hannibal Regional Healthcare System

David M. Bleigh
Bleigh Construction Company
Bleigh Ready Mix Company

Darin D. Redd
Commerce Bank

Michael C. Riesenbeck
Golden Eagle Distributing 

Joshua J. Williams
HRW Companies, LLC 

KANSAS CITY

Ali H. Armistead
Alaris Capital, LLC

Kevin G. Barth
Commerce Bancshares, Inc.
Commerce Bank

Rosana Privitera Biondo
Mark One Electric Co., Inc.

Clay C. Blair, III
Clay Blair Services Corp.

Rob Bratcher
Commerce Bank

Timothy S. Dunn
J.E. Dunn Construction Co., Inc.

Jon D. Ellis
LSEG, LLC

Jonathan M. Kemper
Commerce Bancshares, Inc.
Commerce Bank 

Michael P. McCoy
Intercontinental Engineering-
Manufacturing Corporation

Stephen G. Mos
Central States Beverage Company

Laura M. Perin
Labconco Corp.

Jeanette Prenger
ECCO Select

Jay Reardon
Commerce Bank

Ora H. Reynolds
Hunt Midwest Enterprises, Inc.

Dr. Nelson R. Sabates
Sabates Eye Centers

Meyer J. Sosland
Sosland Publishing Company

Nick Warren
Commerce Bank

Debbie Wilkerson
Greater Kansas City Community 
Foundation 

Thomas R. Willard
Commerce Trust
Tower Properties Company

POPLAR BLUFF

Edward L. Baker
Edward L. Baker Enterprises

Larry Greenwall
Greenwall Vending Co.

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Nicole Neidenberg
Poplar Bluff Regional Medical Center

Kenny Rowland
Commerce Bank

Steve Sowers
Commerce Bank

Blake Thomas
Baker Implement Company

ST. JOSEPH

Mark Barkman
Commerce Trust

Brett Carolus
Hillyard, Inc.

Brendon Clark
Commerce Bank

James H. Counts
Morton, Reed, Counts, Briggs & Robb, LLC

Pat Dillon
Mosaic Life Care

Todd Meierhoffer
Meierhoffer Funeral Home & Crematory

Patrick Modlin
Bottlecage Investments, LLC

Dr. Scott Murphy
Murphy-Watson-Burr Eye Center

Jay Reardon
Commerce Bank

Matt Robertson
CPA

Amy Ryan
Commerce Bank

Judy Sabbert
Retired, Mosaic Life Care Foundation

Rick Schultz
RS Electric

Bill Severn
NPG, Inc.

Heidi Walker
CBIZ Insurance Services

Julie Walker
Commerce Trust

ST. LOUIS METRO

Kwofe A. Coleman
The Muny

Charles L. Drury, Jr.
Drury Hotels Company, LLC

Frederick D. Forshaw, Sr.
Forshaw of St. Louis

James G. Forsyth, III
Moto, Inc.

14

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

David S. Grossman
Private Investor

Tom Harmon
Commerce Bank

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank

Kristin Humes
Tacony Corporation

Donald A. Jubel
Spartan Light Metal Products

David W. Kemper
Commerce Bancshares, Inc.

John W. Kemper
Commerce Bancshares, Inc.
Commerce Bank

Alois J. Koller, III
Koller Enterprises, Inc.

Kristopher G. Kosup
Buckeye International, Inc.

Alaina Maciá
MTM

Arteveld J. McCoy II
SAGES LLC

James B. Morgan
Subsurface Constructors, Inc.

Chrissy Nardini
American Metals Supply Co., Inc.

Victor L. Richey, Jr.
ESCO Technologies, Inc.

James E. Schiele
Consultant

Paul J. Shaughnessy
BSI Constructors, Inc.

Thomas H. Stillman
Summit Distributing

Andrew Thome
Marsh McLennan Agency

Gregory Twardowski
Private Investor

Kelvin R. Westbrook
KRW Advisors, LLC

ST. LOUIS METRO EAST

Hamilton Callison
Breakthru Beverage Group

Darren L. Clay
Clay Piping

Harlan Ferry, Jr.
Retired, Commerce Bank

Matthew Gomric
Commerce Bank

Jared Katt
Chelar Tool & Die, Inc.

Mike Marchal
Holland Construction Service, Inc.

Robert McClellan
Retired, Hortica

James Rauckman
National Safety Apparel

Dr. James T. Rosborg
McKendree University

Richard Sauget Jr.
Mayor of Sauget

Jack Schmitt
Jack Schmitt Family of Dealerships

Kurt Schroeder
Greensfelder, Hemker & Gale, P.C.

Joe Wiley
Quest Management Consultants

ST. LOUIS BUSINESS BANKING

Paul J. Berra III
Missouri Terrazzo

Kevin Bray
St. Charles Community College

Emily B. Bremer
The Bremer Group, LLC

Richard K. Brunk
Attorney at Law

James N. Foster
McMahon Berger

Lou Helmsing
Craftsmen Trailer, LLC

J.L. (Juggie) Hinduja
Sinclair Industries, Inc.

Susan Kalist
Commerce Bank

Dr. Barbara Kavalier
St. Charles Community College

Greg Kendall
Commerce Bank

Stuart Krawll
Beam of St. Louis, Inc.

Patrick N. Lawlor
Lawlor Corporation

Scott Lively
CliftonLarsonAllen LLP

Stephen Mattis
Retired, Allied Industrial Equipment 
Corporation

Lisa D. McLaughlin
MGD Law, LLC

McGraw Milhaven
KTRS

Duane A. Mueller
Cissell Mueller Construction Company

Elizabeth Powers
Powers Insurance

SPRINGFIELD

Christina Angle
The Erlen Group

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank 

Craig Lehman
Shelter Insurance Agency

Sherry Lynch
Commerce Bank

James F. Moore
Retired, American Products

Robert Moreland
More-Land Realty, LLC

David Murray
R.B. Murray Company

Douglas D. Neff
Commerce Bancshares, Inc.
Commerce Bank

Keith Noble
Commerce Bank

Richard Ollis
Ollis/Akers/Arney Insurance & Business 
Advisors

Doug Russell
The Durham Company

Rusty Shadel
Shadel’s Colonial Chapel

Steve Sowers
Commerce Bank

David Waugh
Independent Stave Company

JOPLIN/PITTSBURG

Donald Cupps
Ellis, Cupps & Cole

Adam Endicott
Unique Metal Fabrication, Inc.

Kathleen M. Flannery
Pittsburg State University

Jay Hatfield
Jay Hatfield Chevrolet

Jerrod Hogan
Own Inc. 

Wesley C. Houser
Retired, Commerce Bank

David C. Humphreys
TAMKO Building Products, Inc.

Phil Hutchens
Hutchens Construction

Dr. Tyrone Bledsoe, Sr.
Student African American Brotherhood

Don Kirk
H & K Camper Sales, Inc.

Kimberly Chaffin
Hogan Land Title Company

Brian Esther
Retired, Commerce Bank

James P. Ferguson
Heart of America Beverage Co.

Jared Gottman
Commerce Bank

Charles R. Greene
American Sportsman Holdings Co.

Dr. Molly Greenwade
CoxHealth Systems

Robert A. Hammerschmidt, Jr.
Retired, Commerce Bank

Barbara J. Majzoub
Yorktown Properties

Eric Schnelle
S & H Farm Supply, Inc.

Lane R. Shumaker
Battery Outfitters, Inc.

Steve W. Sloan
Midwest Minerals, Inc.

Steve Sowers
Commerce Bank

Brian Sutton
Commerce Bank

Clive Veri
Commerce Bank

Dr. Hal L. Higdon
Ozarks Technical Community College

Wendell L. Wilkinson
Retired, Commerce Bank

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Kansas

BUTLER COUNTY (EL DORADO)

Monte A. Cook
Commerce Bank

Vince Haines
Gravity :: Works Architecture

Ryan T. Murry
ICI

Jeremy Sundgren
Sundgren Realty, Inc.

Mark Utech
Commerce Bank

GARDEN CITY

Monte A. Cook
Commerce Bank

Richard Harp
Commerce Bank

John Koons
Commerce Bank

Andy Linscott
Hi Plains Feed, LLC

Patrick Rooney
Rooney Farms

Tamara Roth
Allred & Company, CPA’s, Inc.

Liz Sosa
The Corner on Main

Pat Sullivan
Retired, Sullivan Analytical Service, Inc.

HAYS

D.G. Bickle, Jr.
Warehouse, Inc.

Monte A. Cook
Commerce Bank

Brian Dewitt
Adams Brown CPA’s

Marty Patterson
Rome Corporation

Kevin Royer
Midland Marketing Cooperative 

Shane Smith
Commerce Bank

LAWRENCE

Rob Gillespie
Commerce Bank

Michele Hammann
SSC CPAs + Advisors

Russ Johnson
LMH Health

Eugene W. Meyer
Executive in Residence
Masters HealthCare Administration,
KUMC

Allison Vance Moore
Colliers International

Martin W. Moore
Advanco, Inc.

Kevin J. O’Malley
O’Malley Beverage of Kansas, Inc.

Jay Reardon
Commerce Bank

Dan C. Simons
The World Company

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

15

OKLAHOMA CITY

Gary K. Bridwell
Orange Power Group

Steven M. Brown
Red Rock Distributing Co.

James R. Cleaver
Midsouth Financial Company

Clay Cockrill
SiteAware

Kevin Cooper
Commerce Bank

Mark A. Fischer
Fischer Investments

Zane L. Fleming
Eagle Drilling Fluids

William M. McDonald
Triad Energy

Shannon O’Doherty
Commerce Bank

Vincent Orza
Retired, Family Broadcasting Corporation

Kathy Potts
Rees Associates, Inc.

Ethan Slavin
Creek Commercial Real Estate

Jay Soulek
Northwest Companies

Joseph C. Warren
Cimarron Production

Colorado

DENVER

Robert L. Cohen
The IMA Financial Group, Inc.

Joseph Freund, Jr.
Running Creek Ranch

R. Allan Fries
i2 Construction, LLP

Darren Lemkau
Commerce Bank

James C. Lewien
Retired, Commerce Bank

Alek Orloff
Frontier Waste Solutions

David Schunk
Volunteers of America, Colorado Branch

Olivia Thompson
Retired, AlloSource

Jason Zickerman
The Alternative Board

Michael Treanor
CT Design + Development

Marilyn B. Pauly
Retired, Commerce Bank

John Rolfe
President/CEO
Wichita Chamber of Commerce

Barry L. Schwan
House of Schwan, Inc.

David White
Retired, Alloy Architecture

Illinois

BLOOMINGTON-NORMAL

Mary Bennett Henrichs
Integrity Technology Solutions

Larry H. Dietz
Retired, Illinois State University 

Brent A. Eichelberger
Commerce Bank

Neil Finlen
Farnsworth Group, Inc.

Ron Greene
Afni, Inc.

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank

Colleen Kannaday
Carle BroMenn Medical Center

Nick Kemp
Vogo Cabinets

Douglas D. Neff
Commerce Bancshares, Inc.
Commerce Bank

William J. Phillips IV
Commerce Bank

Jay Reece
Jay D. Reece, P.C. Attorney at Law

Alan Sender
Retired, Chestnut Health Systems

CHAMPAIGN-URBANA

Mark Arends
Arends Hogan Walker, LLC

Matt Deering
Meyer Capel

Brent A. Eichelberger
Commerce Bank

Donna Greene
University of Illinois Foundation

Tim Harrington
Coldwell Banker Commercial
Devonshire Realty

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Kim Martin
Kim Martin Consulting

William J. Phillips IV
Commerce Bank

Jeff Troxell
Commerce Bank

LEAVENWORTH

Arlen Briggs
Armed Forces Insurance Exchange

Jeffrey Chalabi
Central Bag Company

Mark Denney
J.F. Denney Plumbing & Heating

Jeremy Greenamyre
Greenamyre Rentals

Eric Hoins
Young Sign Company, Inc.

Matt Kaaz
Leavenworth Excavating & Equipment 
Company, Inc.

Lawrence W. O’Donnell, Jr.
Lawrence W. O’Donnell, Jr., CPA
Chartered

Trenton Peter
Trenton Peter Agency LLC
American Family Insurance 

Bill Petrie
Commerce Bank

Jay Reardon
Commerce Bank

MANHATTAN

Mark Bachamp
Olsson Associates

Monte A. Cook
Commerce Bank

Shawn Drew
Commerce Bank

Neal Helmick
Griffith Lumber Co.

Dr. David Pauls
Surgical Associates

Tammi Stewart
Charlson & Wilson Real Estate 
Title & Escrow

WICHITA

Ray L. Connell
Connell & Connell

Monte A. Cook
Commerce Bank

Thomas E. Dondlinger
Dondlinger Construction

Craig Duerksen
Commerce Bank

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank 

Ronald W. Holt
Retired, Sedgwick County

Eric Ireland
Commerce Bank

Paul D. Jackson
Vantage Point Properties, Inc.

Kristi Krok
Commerce Bank

Brett Mattison
Decker & Mattison Co., Inc.

Douglas D. Neff
Commerce Bancshares, Inc.
Commerce Bank

PEORIA

Bruce L. Alkire
Coldwell Banker Commercial
Devonshire Realty

David W. Altorfer
United Facilities, Inc.

Royal J. Coulter
Retired, GFL Environmental Inc.

Brent A. Eichelberger
Commerce Bank

Gregg E. Hollabaugh
Commerce Bancshares, Inc.

Robert S. Holmes
Commerce Bancshares, Inc.
Commerce Bank

John P. Kaiser
RSM US, LLP

Dr. James W. Maxey
OSF Orthopedics

Douglas D. Neff
Commerce Bancshares, Inc.
Commerce Bank

Becky Rossman
Veteran CEO Consulting

Leanne Skuse
River City Construction, LLC

Oklahoma

TULSA

Jack Allen
HUB International Limited

R. Scott Case
Case & Associates, Inc.

Wade Edmundson
Retired, Commerce Bank

Dr. John R. Frame
Breast Health Specialists of Oklahoma

Gip Gibson
Commerce Bank

Kent J. Harrell
Harrell Energy

Ed Keller
Titan Properties

Teresa L. Knox
Hickory House Properties, LLC

Ken Lackey
The NORDAM Group, Inc.

Tom E. Maxwell
Retired, Flintco, LLC

John Neas
Neas Investments

Shannon O’Doherty
Commerce Bank

Carol E. Owens
Retired, Commerce Bank

John Peters
Adwon Properties

Tracy A. Poole
FortySix Venture Capital LLC

Stephanie Regan
AAON, Inc. 

Dr. Andy Revelis
Tulsa Pain Consultants

Daryl Woodard
SageNet

16

COMMERCE BANCSHARES, INC.  |  2023 ANNUAL REPORT

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K 

(Mark One)

☑

☐

OR

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

________________________________________________________
For the Fiscal Year Ended December 31, 2023

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

________________________________________________________
For the transition period from           to   

Commission File No. 001-36502 

(Exact name of registrant as specified in its charter)

COMMERCE BANCSHARES, INC. 
Missouri
(State of Incorporation)

43-0889454
(IRS Employer Identification No.)

1000 Walnut

Kansas City, MO

(Address of principal executive offices)

64106

(Zip Code)

Registrant's telephone number, including area code: (816) 234-2000 

Securities registered pursuant to Section 12(b) of the Act:

Title of class

Trading symbol(s)

Name of exchange on which registered

$5 Par Value Common Stock

CBSH

NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act:  NONE

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ     No ¨

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.  Yes ¨     No þ
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during 
the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements 
for the past 90 days.  Yes þ     No ¨
Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of 
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  

Yes þ     No ¨
Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  smaller  reporting  company,  or  an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" 
in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer þ          Accelerated Filer ¨         Non-accelerated filer ¨          Smaller reporting company ☐        Emerging growth company ☐ 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or 
revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨ 

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control 
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its 
audit report.  ☑
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing 
reflect the correction of an error to previously issued financial statements.  ¨

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by 
any of the registrant's executive officers during the relevant recovery period pursuant to §240.10D-1(b).  ¨

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  ☐	No ☑
As of June 30, 2023, the aggregate market value of the voting stock held by non-affiliates of the Registrant was approximately $5,672,000,000.

As of February 21, 2024, there were 129,877,146 shares of Registrant’s $5 Par Value Common Stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant’s definitive proxy statement for its 2024 annual meeting of shareholders, which will be filed within 120 days of December 31, 2023, 
are incorporated by reference into Part III of this Report.

 
Commerce Bancshares, Inc.

Form 10-K

INDEX

PART I

Item 1.

Business

Item 1a.

Risk Factors

Item 1b.

Unresolved Staff Comments

Item 1c.

Cybersecurity

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4.

Mine Safety Disclosures

PART II

Item 5.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities

Item 6.

RESERVED

Item 7.

Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations

Item 7a.

Quantitative and Qualitative Disclosures about Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes  in  and  Disagreements  with  Accountants  on  Accounting  and  Financial 
Disclosure

Item 9a.

Controls and Procedures

Item 9b.

Other Information

Item 9c.

Disclosure regarding Foreign Jurisdictions that Prevent Inspections

PART III

Item 10.

Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

Item 13.

Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

PART IV

Item 15.

Exhibits and Financial Statement Schedules

Item 16.

Form 10-K Summary

Signatures

Page

3

9

15

15

18

18

18

20

21

22

65

65

141

141

143

143

143

143

143

143

143

144

145

146

2

Item 1.  BUSINESS

General

PART I

Commerce Bancshares, Inc., a bank holding company as defined in the Bank Holding Company Act of 1956, as amended, 
was incorporated under the laws of Missouri on August 4, 1966. Through a second tier wholly-owned bank holding company, it 
owns all the outstanding capital stock of Commerce Bank (the “Bank”), which is headquartered in Missouri.  The Bank engages 
in  general  banking  business,  providing  a  broad  range  of  retail,  mortgage  banking,  corporate,  investment,  trust,  and  asset 
management products and services to individuals and businesses. Commerce Bancshares, Inc. also owns, directly or through the 
Bank,  various  non-banking  subsidiaries.  Their  activities  include  private  equity  investment,  securities  brokerage,  insurance 
agency, specialty lending, and leasing activities.  A list of Commerce Bancshares, Inc.'s subsidiaries is included as Exhibit 21.

Commerce  Bancshares,  Inc.  and  its  subsidiaries  (collectively,  the  "Company")  is  one  of  the  nation’s  top  50  bank  holding 
companies, based on asset size. At December 31, 2023, the Company had consolidated assets of $31.7 billion, loans of $17.2 
billion, deposits of $25.4 billion, and equity of $3.0 billion.  The Company's principal markets, which are served by 141 branch 
facilities,  are  located  throughout  Missouri,  Kansas,  and  central  Illinois,  as  well  as  Tulsa  and  Oklahoma  City,  Oklahoma  and 
Denver, Colorado. Its two largest markets are St. Louis and Kansas City, which serve as central hubs for the Company.  The 
Company also has offices in Dallas, Houston, Cincinnati, Nashville, Des Moines, Indianapolis, Grand Rapids, and Naples that 
support  customers  in  its  commercial  and/or  wealth  segments  and  operates  a  commercial  payments  business  with  sales 
representatives covering the continental United States of America (“U.S.”).

The  Company’s  goal  is  to  be  the  preferred  provider  of  financial  services  in  its  communities,  based  on  strong  customer 
relationships built through providing top quality service with a strong risk management culture, and employing a strong balance 
sheet  with  strong  capital  levels.    The  Company  operates  under  a  super-community  banking  format  which  incorporates  large 
bank  product  offerings  coupled  with  deep  local  market  knowledge,  augmented  by  experienced,  centralized  support  in  select, 
critical areas.  The Company’s focus on local markets is supported by an experienced team of bankers assigned to each market 
coupled  with  industry  specialists.  The  Company  also  uses  regional  advisory  boards,  comprised  of  local  business  leaders, 
professionals and other community representatives, who assist the Company in responding to local banking needs. In addition 
to  this  local  market,  community-based  focus,  the  Company  offers  sophisticated  financial  products  usually  only  available  at 
larger financial institutions.

The  markets  the  Bank  serves  are  mainly  located  in  the  lower  Midwest,  which  provides  natural  sites  for  production  and 
distribution  facilities  and  serve  as  transportation  hubs.  The  economy  has  been  well-diversified  in  these  markets  with  many 
major  industries  represented,  including  telecommunications,  automobile,  technology,  financial  services,  aircraft  and  general 
manufacturing, health care, numerous service industries, and food and agricultural production. The personal real estate lending 
operations of the Bank are predominantly centered in its principal markets.  

From  time  to  time,  the  Company  evaluates  the  potential  acquisition  of  various  financial  institutions.  In  addition,  the 
Company  regularly  considers  the  purchase  and  disposition  of  real  estate  assets  and  branch  locations.  The  Company  seeks 
merger or acquisition partners that are culturally similar, have experienced management and either possess significant market 
presence or have potential for improved profitability through financial management, economies of scale and expanded services. 
In the second quarter of 2023, the Company acquired L.J. Hart & Company, a municipal bond underwriter and advisor. 

Employees and Human Capital

The  Company  employed  4,592  persons  on  a  full-time  basis  and  136  persons  on  a  part-time  basis  at  December  31,  2023. 

None of the Company's employees are represented by collective bargaining agreements.  

Attracting  and  retaining  talented  team  members  is  key  to  the  Company’s  ability  to  execute  its  strategy  and  compete 
effectively.  The Company values the unique combination of talents and experiences each team member contributes toward the 
Company’s success and strives to offer rewards that meet team members’ individual, evolving needs.  Well-being is much more 
than a paycheck and that’s why the Company takes a comprehensive approach to Total Rewards, supporting team members’ 
physical well-being, financial well-being, and emotional well-being and career development.  The Company’s financial well-
being  program  includes  a  company-matching  401(k)  plan  and  health  savings  accounts,  educational  and  adoption  assistance 
programs.  Emotional  well-being  programs  include  paid  time  off,  an  employee  assistance  program  (EAP)  and  company-paid 
membership  to  Care.com.    Physical  well-being  is  supported  by  the  Company’s  health,  dental,  vision,  life  and  various  other 
insurances, and a wellness program that incentivizes team members to live a healthy and balanced lifestyle. Career development 
is  also  a  key  component  of  the  Company’s  Total  Rewards,  and  the  Company  has  a  variety  of  programs  to  support  team 
members  as  they  continue  to  grow  within  their  current  role  or  develop  for  their  next  role.    Job  shadowing,  leadership 

3

development  programs,  Aspiring  Managers  program,  Managing  at  Commerce,  competency  assessments  and  education 
assistance are just a few of the ways the Company helps team members excel.  

The Company believes inclusion builds stronger companies with better results and focuses its efforts around four key pillars: 
its workforce, its suppliers, its community and its customers.  Internal teams continue to iterate to build plans for growth in all 
four  areas.    The  Company  continues  to  build  a  sense  of  belonging  by  engaging  team  members  in  a  variety  of  Employee 
Resource  Groups  (ERGs)  to  support  its  diverse  workforce.  RISE  (empowering  women),  EMERGE  (connecting  young 
professionals),  VIBE  (valuing  multicultural  perspectives),  PRIDE  (engaging  the  LGBTQIA+  community),  SALUTE 
(supporting veterans), and ENABLE (supporting team members with disabilities and their caregivers) are important forums that 
provide  team  members  opportunities  to  connect,  learn,  and  encourage  diverse  perspectives.    Participation  in  these  ERGs  is 
voluntary,  and  more  than  40%  of  team  members  belong  to  one  of  these  groups.    The  Company’s  longstanding  approach  of 
“doing what’s right” continues to guide its focus on its team members and communities.

The  Company’s  robust  listening  strategy  allows  it  to  stay  connected  to  the  team  member  experience  to  understand  the 
evolving needs of its team members and to focus on what matters most to them. This strategy includes a balance of surveys, 
focus  groups,  and  one  on  one  conversations  to  allow  for  two-way  conversation  and  provides  trends  over  time  by  key 
demographics.  The  Company’s  goal  is  to  create  a  sense  of  belonging  which  it  believes  is  connected  to  high  levels  of 
engagement,  enablement,  retention,  and  results.  The  Company’s  intentional  strategy  has  allowed  it  to  maintain  levels  of 
engagement that have been recognized by its annual survey partner, Korn Ferry, for being “best-in-class" and to be recognized 
by Forbes as one of the best mid-sized employers.

Competition

The  Company  operates  in  the  highly  competitive  environment  of  financial  services.    The  Company  regularly  faces 
competition  from  banks,  savings  and  loan  associations,  credit  unions,  brokerage  companies,  mortgage  companies,  insurance 
companies,  trust  companies,  credit  card  companies,  private  equity  firms,  leasing  companies,  securities  brokers  and  dealers, 
financial technology companies, e-commerce companies, investment management companies, and other companies providing 
financial  services.  Some  of  these  competitors  are  not  subject  to  the  same  regulatory  restrictions  as  domestic  banks  and  bank 
holding companies.  Some other competitors are significantly larger than the Company, and therefore have greater economies of 
scale,  greater  financial  resources,  higher  lending  limits,  and  may  offer  products  and  services  that  the  Company  does  not 
provide.  The  Company  competes  by  providing  a  broad  offering  of  products  and  services  to  support  the  needs  of  customers, 
matched  with  a  strong  commitment  to  customer  service.  The  Company  also  competes  based  on  quality,  innovation, 
convenience, reputation, industry knowledge, and price. In its two largest markets, the Company has approximately 12% of the 
deposit market share in Kansas City and approximately 7% of the deposit market share in St. Louis.  

Operating Segments

The  Company  is  managed  in  three  operating  segments:  Commercial,  Consumer,  and  Wealth.  The  Commercial  segment 
provides  a  full  array  of  corporate  lending,  merchant  and  commercial  bank  card  products,  payment  solutions,  leasing,  and 
international services, as well as business and government deposit, investment, institutional brokerage, and cash management 
services.  The Consumer segment includes the retail branch network, consumer installment lending, personal mortgage banking, 
and consumer debit and credit bank card activities. The Wealth segment provides traditional trust and estate planning services, 
consumer brokerage services, and advisory and discretionary investment portfolio management services to both personal and 
institutional corporate customers.  In 2023, the Commercial, Consumer and Wealth segments contributed 53%, 25% and 21% 
of  total  segment  pre-tax  income,  respectively.    See  the  section  captioned  "Operating  Segments"  in  Item  7,  Management's 
Discussion  and  Analysis,  of  this  report  and  Note  13  to  the  consolidated  financial  statements  for  additional  discussion  on 
operating segments.

Government Policies

The Company's operations are affected by federal and state legislative changes, by the U.S. government, and by policies of 
various regulatory authorities, including those of the numerous states in which they operate.  These include, for example, the 
statutory minimum legal lending rates, domestic monetary policies of the Board of Governors of the Federal Reserve System, 
U.S.  fiscal  policy,  international  currency  regulations  and  monetary  policies,  the  U.S.  Patriot  Act,  and  capital  adequacy  and 
liquidity constraints imposed by federal and state bank regulatory agencies.

Supervision and Regulation

The  following  information  summarizes  existing  laws  and  regulations  that  materially  affect  the  Company's  operations.    It 
does  not  discuss  all  provisions  of  these  laws  and  regulations,  and  it  does  not  include  all  laws  and  regulations  that  affect  the 
Company presently or may affect the Company in the future.

4

General

The Company, as a bank holding company, is primarily regulated by the Board of Governors of the Federal Reserve System 
under the Bank Holding Company Act of 1956, as amended (BHC Act). Under the BHC Act, the Federal Reserve Board’s prior 
approval  is  required  in  any  case  in  which  the  Company  proposes  to  acquire  all  or  substantially  all  the  assets  of  any  bank, 
acquire direct or indirect ownership or control of more than 5% of the voting shares of any bank, or merge or consolidate with 
any other bank holding company. With certain exceptions, the BHC Act also prohibits the Company from acquiring direct or 
indirect ownership or control of more than 5% of any class of voting shares of any non-banking company. Under the BHC Act, 
the  Company  may  not  engage  in  any  business  other  than  managing  and  controlling  banks  or  furnishing  certain  specified 
services  to  subsidiaries,  and  may  not  acquire  voting  control  of  non-banking  companies  unless  the  Federal  Reserve  Board 
determines  such  businesses  and  services  to  be  closely  related  to  banking.    When  reviewing  bank  acquisition  applications  for 
approval,  the  Federal  Reserve  Board  considers,  among  other  things,  the  Bank’s  record  in  meeting  the  credit  needs  of  the 
communities it serves in accordance with the Community Reinvestment Act of 1977, as amended (CRA). Under the terms of 
the CRA, banks have a continuing obligation, consistent with safe and sound operation, to help meet the credit needs of their 
communities, including providing credit to individuals residing in low- and moderate-income areas.  The Bank has a current 
CRA rating of “outstanding.”

The  Company  is  required  to  file  various  reports  and  additional  information  with  the  Federal  Reserve  Board.  The  Federal 
Reserve Board regularly performs examinations of the Company. The Bank is a state-chartered Federal Reserve member bank 
and  is  subject  to  regulation,  supervision  and  examination  by  the  Federal  Reserve  Bank  of  Kansas  City  and  the  Missouri 
Division of Finance. The Bank is also subject to regulation by the Federal Deposit Insurance Corporation (FDIC). In addition, 
there  are  numerous  other  federal  and  state  laws  and  regulations  which  control  the  activities  of  the  Company,  including 
requirements  and  limitations  relating  to  capital  and  reserve  requirements,  permissible  investments  and  lines  of  business, 
transactions with affiliates, loan limits, mergers and acquisitions, issuance of securities, dividend payments, and extensions of 
credit.  The  Bank  is  subject  to  federal  and  state  consumer  protection  laws,  including  laws  designed  to  protect  customers  and 
promote fair lending. These laws include the Equal Credit Opportunity Act, the Fair Credit Reporting Act, the Truth in Lending 
Act, the Home Mortgage Disclosure Act, the Real Estate Settlement Procedures Act, and their respective state law counterparts.  
If  the  Company  fails  to  comply  with  these  or  other  applicable  laws  and  regulations,  it  may  be  subject  to  civil  monetary 
penalties,  imposition  of  cease  and  desist  orders  or  other  written  directives,  removal  of  management  and,  in  certain 
circumstances,  criminal  penalties.  This  regulatory  framework  is  intended  primarily  for  the  protection  of  depositors  and  the 
preservation of the federal deposit insurance funds. Statutory and regulatory controls increase a bank holding company’s cost of 
doing business and limit the options of its management to employ assets and maximize income.

In addition to its regulatory powers, the Federal Reserve Bank affects the conditions under which the Company operates by 
its  influence  over  the  national  supply  of  bank  credit.  The  Federal  Reserve  Board  employs  open  market  operations  in  U.S. 
government  securities  and  oversees  changes  in  the  discount  rate  on  bank  borrowings,  changes  in  the  federal  funds  rate  on 
overnight  inter-bank  borrowings,  and  changes  in  reserve  requirements  on  bank  deposits  in  implementing  its  monetary  policy 
objectives. These methods are used in varying combinations to influence the overall level of the interest rates charged on loans 
and paid for deposits, the price of the dollar in foreign exchange markets, and the level of inflation. The monetary policies of 
the Federal Reserve have a significant effect on the operating results of financial institutions, most notably on the interest rate 
environment. In view of changing conditions in the national economy and in the money markets, as well as the effect of credit 
policies  of  monetary  and  fiscal  authorities,  the  Company  makes  no  prediction  as  to  possible  future  changes  in  interest  rates, 
deposit levels or loan demand, or their effect on the financial statements of the Company.

The financial industry operates under laws and regulations that are under regular review by various agencies and legislatures 
and are subject to change. The Company currently operates as a bank holding company, as defined by the Gramm-Leach-Bliley 
Financial Modernization Act of 1999 (GLB Act), and the Bank qualifies as a financial subsidiary under the GLB Act, which 
allows it to engage in investment banking, insurance agency, brokerage, and underwriting activities that were not available to 
banks prior to the GLB Act.  The GLB Act also included privacy provisions that limit banks’ abilities to disclose non-public 
information about customers to non-affiliated entities.

The Company must also comply with the requirements of the Bank Secrecy Act (BSA).  The BSA is designed to help fight 
drug trafficking, money laundering, and other crimes.  Compliance is monitored by the Federal Reserve.  The BSA was enacted 
to prevent banks and other financial service providers from being used as intermediaries for, or to hide the transfer or deposit of 
money  derived  from,  criminal  activity.    Since  its  passage,  the  BSA  has  been  amended  several  times.    These  amendments 
include  the  Money  Laundering  Control  Act  of  1986  which  made  money  laundering  a  criminal  act,  as  well  as  the  Money 
Laundering  Suppression  Act  of  1994  which  required  regulators  to  develop  enhanced  examination  procedures  and  increased 
examiner training to improve the identification of money laundering schemes in financial institutions.

5

The USA PATRIOT Act, established in 2001, substantially broadened the scope of U.S. anti-money laundering laws and 
regulations  by  imposing  significant  new  compliance  and  due  diligence  obligations,  creating  new  crimes  and  penalties  and 
expanding the extra-territorial jurisdiction of the U.S.  The regulations impose obligations on financial institutions to maintain 
appropriate  policies,  procedures  and  controls  to  detect,  prevent,  and  report  money  laundering  and  terrorist  financing.    The 
regulations include significant penalties for non-compliance.

The  Company  is  subject  to  regulation  under  the  Dodd-Frank  Wall  Street  Reform  and  Consumer  Protection  Act  of  2011 
(Dodd-Frank  Act).    Among  its  many  provisions,  the  Dodd-Frank  Act  required  stress-testing  for  certain  financial  services 
companies and established a new council of “systemic risk” regulators.  The Dodd-Frank Act also established the Consumer 
Financial  Protection  Bureau  (CFPB)  which  is  authorized  to  supervise  certain  financial  services  companies  and  has 
responsibility  to  implement,  examine  for  compliance  with,  and  enforce  “Federal  consumer  financial  law.”    The  Company  is 
subject to examinations by the CFPB.  The Dodd-Frank Act, through Title VI, commonly known as the Volcker Rule, placed 
trading  restrictions  on  financial  institutions  and  separated  investment  banking,  private  equity  and  proprietary  trading  (hedge 
fund) sections of financial institutions from their consumer lending arms.    The Volcker Rule also restricts financial institutions 
from investing in and sponsoring certain types of investments.

In May 2018, the Economic Growth, Regulatory Relief, and Consumer Protection Act was signed into law which provides a 
number of limited amendments to the Dodd-Frank Act.  Notable provisions of the legislation include: an increase in the asset 
threshold from $50 billion to $250 billion, above which the Federal Reserve is required to apply enhanced prudential standards;  
an  exemption  from  the  Volcker  Rule  for  insured  depository  institutions  with  less  than  $10  billion  in  consolidated  assets; 
modifications to the Liquidity Coverage and Supplementary Leverage ratios; and the elimination of Dodd-Frank company-run 
stress  tests  for  banks  and  bank  holding  companies  with  less  than  $250  billion  in  assets.    Most  of  these  provisions  affect 
institutions larger than the Company, and the Company is not required to prepare stress testing as specified by the Dodd-Frank 
Act.

Subsidiary Bank

Under Federal Reserve policy, the bank holding company, Commerce Bancshares, Inc. (the "Parent"), is expected to act as a 
source  of  financial  strength  to  its  bank  subsidiary  and  to  commit  resources  to  support  it  in  circumstances  when  it  might  not 
otherwise  do  so.  In  addition,  loans  by  a  bank  holding  company  to  any  of  its  subsidiary  banks  are  subordinate  in  right  of 
payment  to  deposits  and  to  certain  other  indebtedness  of  such  subsidiary  banks.  In  the  event  of  a  bank  holding  company’s 
bankruptcy,  any  commitment  by  the  bank  holding  company  to  a  federal  bank  regulatory  agency  to  maintain  the  capital  of  a 
subsidiary bank will be assumed by the bankruptcy trustee and entitled to a priority of payment.

Deposit Insurance

Substantially all of the deposits held by the Bank are insured up to applicable limits (generally $250,000 per depositor for 
each  account  ownership  category)  by  the  FDIC's  Deposit  Insurance  Fund  (DIF)  and  are  subject  to  deposit  insurance 
assessments to maintain the DIF. In 2011, the FDIC released a final rule to implement provisions of the Dodd-Frank Act that 
affected deposit insurance assessments. Among other things, the Dodd-Frank Act raised the minimum designated reserve ratio 
from 1.15% to 1.35% of estimated insured deposits, removed the upper limit of the designated reserve ratio, and required the 
FDIC to offset the effect of increasing the minimum designated reserve ratio on depository institutions with total assets of less 
than  $10  billion.  Due  to  growth  in  insured  deposits  during  the  first  half  of  2020,  the  DIF  reserve  ratio  fell  below  statutory 
minimum  of  1.35%  on  June  30,  2022.    The  FDIC  Board  of  Directors  adopted  an  Amended  Restoration  Plan  in  an  effort  to 
restore  the  reserve  ratio  to  at  least  1.35%  by  September  30,  2028.    The  FDIC  Board  also  increased  base  deposit  insurance 
assessment rates by 2 basis points, which took effect on January 1, 2023.  

In November 2023, the FDIC Board of Directors approved a final rule implementing a special assessment to recover the loss 
to the DIF associated with protecting uninsured depositors following the closures of Silicon Valley Bank and Signature Bank 
earlier in 2023.  As a result of the FDIC's approval of its final rule, the Company accrued $16.0 million in the fourth quarter of 
2023 for the one-time special assessment.  For the year ended December 31, 2023, the Company's deposit insurance expense 
was $33.2 million.

Payment of Dividends

The Federal Reserve Board may prohibit the payment of cash dividends to shareholders by bank holding companies if their 
actions constitute unsafe or unsound practices.  The principal source of the Parent's cash revenues is cash dividends paid by the 
Bank. The amount of dividends paid by the Bank in any calendar year is limited to the net profit of the current year combined 
with the retained net profits of the preceding two years, and permission must be obtained from the Federal Reserve Board for 

6

dividends  exceeding  these  amounts.  The  payment  of  dividends  by  the  Bank  may  also  be  affected  by  factors  such  as  the 
maintenance of adequate capital.

Capital Adequacy

The  Company  is  required  to  comply  with  the  capital  adequacy  standards  established  by  the  Federal  Reserve,  which  are 
based on the risk levels of assets and off-balance sheet financial instruments. Capital adequacy guidelines and prompt corrective 
action  regulations  involve  quantitative  measures  of  assets,  liabilities,  and  certain  off-balance  sheet  items  calculated  under 
regulatory  accounting  practices.    Capital  amounts  and  classifications  are  also  subject  to  judgments  by  regulators  regarding 
qualitative components, risk weightings, and other factors.

A comprehensive capital framework was established by the Basel Committee on Banking Supervision, which was effective 
for large and internationally active U.S. banks and bank holding companies on January 1, 2015.  A key goal of the Basel III 
framework  was  to  strengthen  the  capital  resources  of  banking  organizations  during  normal  and  challenging  business 
environments.  Basel  III  increased  minimum  requirements  for  both  the  quantity  and  quality  of  capital  held  by  banking 
organizations.    The  rule  includes  a  minimum  ratio  of  common  equity  Tier  1  capital  to  risk-weighted  assets  of  4.5%  and  a 
common equity Tier 1 capital conservation buffer of 2.5% of risk-weighted assets.  The capital conservation buffer is intended 
to absorb losses during periods of economic stress.  Failure to maintain the buffer will result in constraints on dividends, stock 
repurchases  and  executive  compensation.  The  rule  also  adjusted  the  methodology  for  calculating  risk-weighted  assets  to 
enhance  risk  sensitivity.    At  December  31,  2023,  the  Company's  capital  ratios  are  well  in  excess  of  those  minimum  ratios 
required by Basel III.

The  Federal  Deposit  Insurance  Corporation  Improvement  Act  (FDICIA)  requires  each  federal  banking  agency  to  take 
prompt corrective action to resolve the problems of insured depository institutions, including but not limited to those that fall 
below  one  or  more  prescribed  minimum  capital  ratios.  Pursuant  to  FDICIA,  the  FDIC  promulgated  regulations  defining  the 
following five categories in which an insured depository institution will be placed, based on the level of its capital ratios: well-
capitalized,  adequately  capitalized,  undercapitalized,  significantly  undercapitalized,  and  critically  undercapitalized.  Under  the 
prompt corrective action provisions of FDICIA, an insured depository institution generally will be classified as well-capitalized 
(under the Basel III rules mentioned above) if it has a Tier 1 capital ratio of at least 8%, a common equity Tier 1 capital ratio of 
at least 6.5%, a total capital ratio of at least 10%, and a Tier 1 leverage ratio of at least 5%.  An institution that, based upon its 
capital  levels,  is  classified  as  “well-capitalized,”  “adequately  capitalized,”  or  “undercapitalized,”  may  be  treated  as  though  it 
were  in  the  next  lower  capital  category  if  the  appropriate  federal  banking  agency,  after  notice  and  opportunity  for  hearing, 
determines that an unsafe or unsound condition, or an unsafe or unsound practice warrants such treatment.  At each successive 
lower capital category, an insured depository institution is subject to more restrictions and prohibitions, including restrictions on 
growth, restrictions on interest rates paid on deposits, restrictions or prohibitions on payment of dividends, and restrictions on 
the acceptance of brokered deposits. Furthermore, if a bank is classified in one of the undercapitalized categories, it is required 
to submit a capital restoration plan to the federal bank regulator, and the holding company must guarantee the performance of 
that plan. The Bank has consistently maintained regulatory capital ratios above the “well-capitalized” standards.

Stress Testing

As required by the Dodd-Frank Act, the Company performed stress tests as specified by the Federal Reserve requirement 
and  published  results  beginning  in  2014  through  2017.      On  May  24,  2018,  the  Economic  Growth,  Regulatory  Relief,  and 
Consumer Protection Act was enacted, which eliminated the required stress testing under the Dodd-Frank Act for banks with 
consolidated assets of less than $250 billion.  While not required to perform stress testing, the Company continues to perform 
periodic stress-testing based on its own internal criteria.

Executive and Incentive Compensation

Guidelines  adopted  by  federal  banking  agencies  prohibit  excessive  compensation  as  an  unsafe  and  unsound  practice,  and 
describe compensation as "excessive" when the amounts paid are unreasonable or disproportionate to the services performed by 
an  executive  officer,  employee,  director  or  principal  shareholder.  The  Federal  Reserve  Board  has  issued  comprehensive 
guidance on incentive compensation intended to ensure that the incentive compensation policies do not undermine safety and 
soundness by encouraging excessive risk taking. This guidance covers all employees that have the ability to materially affect 
the risk profile of an organization, either individually or as part of a group, based on key principles that (i) incentives do not 
encourage  risk-taking  beyond  the  organization's  ability  to  identify  and  manage  risk,  (ii)  compensation  arrangements  are 
compatible with effective internal controls and risk management, and (iii) compensation arrangements are supported by strong 
corporate  governance,  including  active  and  effective  board  oversight.  Deficiencies  in  compensation  practices  may  affect 
supervisory  ratings  and  enforcement  actions  may  be  taken  if  incentive  compensation  arrangements  pose  a  risk  to  safety  and 
soundness. 

7

Transactions with Affiliates 

The Federal Reserve Board regulates transactions between the Bank and its subsidiaries. Generally, the Federal Reserve Act 
and Regulation W, as amended by the Dodd-Frank Act, limit the Company’s banking subsidiary and its subsidiaries to lending 
and  other  “covered  transactions”  with  affiliates.  The  aggregate  amount  of  covered  transactions  a  banking  subsidiary  or  its 
subsidiaries may enter into with an affiliate may not exceed 10% of the capital stock and surplus of the banking subsidiary. The 
aggregate amount of covered transactions with all affiliates may not exceed 20% of the capital stock and surplus of the banking 
subsidiary.

Covered transactions with affiliates are also subject to collateralization requirements and must be conducted on arm’s length 
terms. Covered transactions include (a) a loan or extension of credit by the banking subsidiary, including derivative contracts, 
(b) a purchase of securities issued to a banking subsidiary, (c) a purchase of assets by the banking subsidiary unless otherwise 
exempted by the Federal Reserve, (d) acceptance of securities issued by an affiliate to the banking subsidiary as collateral for a 
loan, and (e) the issuance of a guarantee, acceptance or letter of credit by the banking subsidiary on behalf of an affiliate.

Certain  transactions  with  the  Company's  directors,  officers  or  controlling  persons  are  also  subject  to  conflicts  of  interest 
regulations.  Among  other  things,  these  regulations  require  that  loans  to  such  persons  and  their  related  interests  be  made  on 
terms substantially the same as for loans to unaffiliated individuals, and must not create an abnormal risk of repayment or other 
unfavorable features for the financial institution. See Note 2 to the consolidated financial statements for additional information 
on loans to related parties.

Available Information

The  Company’s  principal  offices  are  located  at  1000  Walnut  Street,  Kansas  City,  Missouri  (telephone  number 
816-234-2000).  The  Company  makes  available  free  of  charge,  through  its  website  at  www.commercebank.com,  reports  filed 
with the Securities and Exchange Commission as soon as reasonably practicable after the electronic filing. Additionally, a copy 
of  our  electronically  filed  materials  can  be  found  at  www.sec.gov.    These  filings  include  the  annual  report  on  Form  10-K, 
quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports.

8

Item 1a.  RISK FACTORS

Making or continuing an investment in securities issued by the Company, including its common stock, involves certain risks 
that you should carefully consider.  If any of the following risks actually occur, the Company's business, financial condition or 
results of operations could be negatively affected, the market price for your securities could decline, and you could lose all or a 
part  of  your  investment.    Further,  to  the  extent  that  any  of  the  information  contained  in  this  Annual  Report  on  Form  10-K 
constitutes  forward-looking  statements,  the  risk  factors  set  forth  below  also  are  cautionary  statements  identifying  important 
factors  that  could  cause  the  Company’s  actual  results  to  differ  materially  from  those  expressed  in  any  forward-looking 
statements made by or on behalf of Commerce Bancshares, Inc.

Market Risks

Difficult market conditions may affect the Company’s industry. 

The concentration of the Company’s banking business in the United States particularly exposes it to downturns in the U.S. 

economy. In particular, the Company may face the following risks in connection with market conditions:   

•

•

•

In 2023, the United States ("U.S.") economy faced a series of challenges, including high inflation, rising interest rates, 
and  slowing  economic  growth.  Uncertainties  about  global  geopolitical  tensions  and  volatile  financial  markets  raised 
concerns about the potential for a recession in the U.S.  Despite these challenges, the U.S. economy was resilient in 
2023  with  stronger-than-expected  results  in  the  fourth  quarter,  including  a  robust  labor  market  and  a  rallying  stock 
market.

The  U.S.  economy  is  affected  by  global  events  and  conditions,  including  U.S.  trade  disputes  and  renewed  trade 
agreements  with  various  countries.  Although  the  Company  does  not  directly  hold  foreign  debt  or  have  significant 
activities with foreign customers, the global economy, the strength of the U.S. dollar, international trade conditions, 
and oil prices may ultimately affect interest rates, business import/export activity, capital expenditures by businesses, 
and investor confidence. Unfavorable changes in these factors may result in declines in consumer credit usage, adverse 
changes  in  payment  patterns,  reduced  loan  demand,  and  higher  loan  delinquencies  and  default  rates.  These  could 
impact  the  Company’s  future  provision  for  credit  losses,  as  a  significant  part  of  the  Company’s  business  includes 
consumer and credit card lending.

In  addition  to  the  results  above,  a  slowdown  in  economic  activity  may  cause  declines  in  financial  services  activity, 
including declines in bank card, corporate cash management and other fee businesses, as well as the fees earned by the 
Company on such transactions.

• While the COVID-19 pandemic appears to be over, the impact on businesses is still uncertain.  During the pandemic, 
there  was  a  shift  from  in-office  work  to  remote  work.    This  shift  appears  to  be  permanent  for  some  businesses  and 
partial for others.  As a result, businesses are reevaluating their office space needs and, in some cases, reducing their 
leased office space, selling commercial office buildings, or leasing space no longer needed.  The impact of this shift is 
not  fully  known  and  could  result  in  reduced  demand  for  office  space,  lower  lease  rates  for  office  space,  and  lower 
values of office buildings.  These factors may contribute to higher delinquencies and net charge-offs for commercial 
office real estate loans.  Additionally, businesses that cater to or are located near dense areas of office buildings may 
be  adversely  impacted,  which  could  result  in  higher  delinquencies  and  net  charge-offs  for  certain  commercial 
borrowers.

•

•

The process used to estimate credit losses in the Company’s loan portfolio requires difficult, subjective, and complex 
judgments,  including  consideration  of  economic  conditions  and  how  these  economic  predictions  might  impair  the 
ability of its borrowers to repay their loans. If an instance occurs that renders these predictions no longer capable of 
accurate estimation, this may in turn impact the reliability of the process.

Competition in the industry could intensify as a result of the increasing consolidation of financial services companies 
in connection with current market conditions, thereby reducing market prices for various products and services which 
could in turn reduce the Company’s revenues.

The performance of the Company is dependent on the economic conditions of the markets in which the Company operates.

The  Company’s  success  is  heavily  influenced  by  the  general  economic  conditions  of  the  specific  markets  in  which  it 
operates.    Unlike  larger  national  or  other  regional  banks  that  are  more  geographically  diversified,  the  Company  provides 
financial services primarily throughout the states of Missouri, Kansas, central Illinois, Oklahoma, and Colorado. It also has a 
growing presence in additional states through its offices in: Texas, Iowa, Indiana, Michigan, Ohio, Florida, and Tennessee that 
serve  commercial  or  trust  customers.  As  the  Company  does  not  have  a  significant  banking  presence  in  other  parts  of  the 
country,  a  prolonged  economic  downturn  in  these  markets  could  have  a  material  adverse  effect  on  the  Company’s  financial 
condition and results of operations.

9

The Company operates in a highly competitive industry and market area.

The Company operates in the financial services industry and has numerous competitors including other banks and insurance 
companies, securities dealers, brokers, trust and investment companies, mortgage bankers, and financial technology companies.  
Consolidation among financial service providers and new changes in technology, product offerings and regulation continue to 
challenge  the  Company's  marketplace  position.    As  consolidation  occurs,  larger  regional  and  national  banks  may  enter  the 
Company's markets and add to existing competition. Large, national financial institutions have substantial capital, technology 
and  marketing  resources.    These  new  competitors  may  lower  fees  to  grow  market  share,  which  could  result  in  a  loss  of 
customers and lower fee revenue for the Company. They may have greater access to capital at a lower cost than the Company, 
and  may  have  higher  loan  limits,  both  of  which  may  adversely  affect  the  Company’s  ability  to  compete  effectively.  The 
Company must continue to make investments in its products and delivery systems to stay competitive with the industry, or its 
financial performance may suffer.  

Regulatory and Compliance Risks

The Company is subject to extensive government regulation and supervision.

As part of the financial services industry, the Company is subject to extensive federal and state regulation and supervision. 
Banking  regulations  are  primarily  intended  to  protect  depositors’  funds,  federal  deposit  insurance  funds,  and  the  banking 
system,  not  shareholders.  These  regulations  affect  the  Company’s  lending  practices,  capital  structure,  investment  practices, 
dividend policy, and growth, among other things. Congress and federal regulatory agencies continually review banking laws, 
regulations,  and  policies  for  possible  changes.  Changes  to  statutes,  regulations,  or  regulatory  policies,  including  changes  in 
interpretation or implementation of statutes, regulations, or policies, could affect the Company in substantial and unpredictable 
ways.  Such  changes  could  subject  the  Company  to  additional  costs,  limit  the  types  of  financial  services  and  products  it  may 
offer, restrict the Company's ability to pay dividends, subject the Company to higher capital requirements, and/or increase the 
ability of non-banks to offer competing financial services and products, among other things. During November 2023, the FDIC 
approved  a  final  rule  implementing  a  one-time  special  assessment  to  recover  the  loss  to  the  DIF  associated  with  protecting 
uninsured depositors following the closures of Silicon Valley Bank and Signature Bank earlier in 2023.  The Company accrued 
$16.0  million  in  the  fourth  quarter  of  2023  for  the  special  assessment.  Assessments  driven  by  regulation,  such  as  these, 
increased the Company's expenses in 2023 and additional assessments could further increase the Company's expenses.

Beyond the expense of additional regulation, failure to comply with laws, regulations, or policies could result in sanctions 
by  regulatory  agencies,  civil  money  penalties,  and/or  reputation  damage,  which  could  have  a  material  adverse  effect  on  the 
Company’s business, financial condition, and results of operations. While the Company has policies and procedures designed to 
prevent any such violations, there can be no assurance that such violations will not occur.

Significant changes in federal monetary policy could materially affect the Company’s business.

The Federal Reserve System regulates the supply of money and credit in the United States.  Its policies determine in large 
part  the  cost  of  funds  for  lending  and  interest  rates  earned  on  loans  and  paid  on  borrowings  and  interest-bearing  deposits.  
Credit  conditions  are  influenced  by  its  open  market  operations  in  U.S.  government  securities,  changes  in  the  member  bank 
discount rate, and bank reserve requirements.  Changes in Federal Reserve Board policies are beyond the Company’s control 
and difficult to predict, and such changes may result in lower interest margins and a lack of demand for credit products.

Climate-related and other Environmental, Social, and Governance ("ESG") developments could result in additional regulation 
and reporting for the Company.

In recent years, federal, state and international lawmakers and regulators have increased their focus on financial institutions' 
and other companies' risk oversight, disclosures and practices in connection with climate change and other ESG matters. For 
example, in March 2022, the SEC issued a proposed rule on the enhancement and standardization of climate-related disclosures 
for  investors.  The  proposed  rule  would  require  public  issuers,  including  the  Company,  to  significantly  expand  the  scope  of 
climate-related  disclosures  in  their  SEC  filings.  The  SEC  has  also  announced  plans  to  propose  rules  to  require  enhanced 
disclosure regarding human capital management and board diversity for public issuers.

Liquidity and Capital Risks

The Company is subject to both interest rate and liquidity risk.

With oversight from its Asset-Liability Management Committee, the Company devotes substantial resources to monitoring 
its liquidity and interest rate risk on a monthly basis. The Company's net interest income is the largest source of overall revenue 
to the Company, representing 64% of total revenue for the year ended December 31, 2023.  The interest rate environment in 
which the Company operates fluctuates in response to general economic conditions and policies of various governmental and 

10

regulatory  agencies,  particularly  the  Federal  Reserve  Board,  which  regulates  the  supply  of  money  and  credit  in  the  U.S.  
Changes in monetary policy, including changes in interest rates, will influence loan originations, deposit generation, demand for 
investments and revenues and costs for earning assets and liabilities, and could significantly impact the Company’s net interest 
income.

As the economy rebounded from the COVID-19 pandemic-induced recession, high inflation experienced in 2022 continued 
into 2023.  In response, the Federal Reserve Board significantly increased the benchmark interest rate from nearly zero at the 
start of 2022 to between 4.25% and 4.50% at the end of 2022.  The Federal Reserve Board continued to raise interest rates at a 
more modest pace to between 5.25% and 5.50% by the end of July 2023.  Elevated rates have created competition for deposits 
and  unrealized  losses  in  fixed  rate  asset  portfolios.    Future  economic  conditions  or  other  factors  could  shift  monetary  policy 
resulting  in  additional  increases  or  decreases  in  the  benchmark  rate.    Furthermore,  changes  in  interest  rates  could  result  in 
unanticipated changes to customer deposit balances and adversely affect the Company’s liquidity position.  

The soundness of other financial institutions could adversely affect the Company.

As demonstrated within the industry during 2023, the Company’s ability to engage in routine funding transactions could be 
adversely  affected  by  the  actions  and  commercial  soundness  of  other  financial  institution  counterparties.  Financial  services 
institutions  are  interrelated  because  of  trading,  clearing,  counterparty  or  other  relationships.  The  Company  has  exposure  to 
many  different  industries  and  counterparties  and  routinely  executes  transactions  with  counterparties  in  the  financial  industry, 
including brokers and dealers, commercial banks, investment banks, mutual funds, and other institutional clients. Transactions 
with  these  institutions  include  overnight  and  term  borrowings,  interest  rate  swap  agreements,  securities  purchased  and  sold, 
short-term investments, and other such transactions.  Because of this exposure, defaults by, or rumors or questions about, one or 
more financial services institutions or the financial services industry in general, could lead to market-wide liquidity problems 
and defaults by other institutions. Many of these transactions expose the Company to credit risk in the event of default of its 
counterparty or client, while other transactions expose the Company to liquidity risks should funding sources quickly disappear.  
In addition, the Company’s credit risk may be exacerbated when the collateral held cannot be realized or is liquidated at prices 
not sufficient to recover the full amount of the exposure due to the Company.  Any such losses could materially and adversely 
affect results of operations.

Events impacting the banking industry during the first few months of 2023, including the failure of Silicon Valley Bank in 
March,  resulted  in  decreased  confidence  in  regional  banks  among  deposit  customers,  investors,  and  other  counterparties. 
Additionally, these events caused significant disruption, volatility and reduced valuations of equity and other securities of banks 
in the capital markets. These events occurred during a period of rapidly rising interest rates, which, among other things, resulted 
in unrealized losses in the Company's available for sale debt securities portfolio and increased competition for bank deposits. 
These  events  had,  and  could  again  have,  adverse  impacts  on  the  market  price  and  volatility  of  the  Company’s  stock.  These 
events could also lead to increases in the Company’s interest expense, as it has raised and may continue to raise interest rates 
paid to depositors in order to compete with other banks, and in an effort to replace deposits, seek borrowings which carry higher 
interest rates.

Bank failures during 2023 caused concern and uncertainty regarding the liquidity adequacy of the banking sector as a whole 
and  resulted  in  some  regional  bank  customers  choosing  to  maintain  deposits  with  larger  financial  institutions.  A  significant 
reduction in the Company’s deposits could materially and adversely impact the Company’s liquidity, ability to fund loans, and 
results of operations. In addition to customer deposits, the Company borrows on an overnight and short-term basis from third 
parties in the form of federal funds purchased and repurchase agreements and through lines of credit and borrowings from the 
FHLB and FRB. If the Company were not able to access borrowings through those facilities due to an increase in demand from 
other banks or due to insufficient levels of pledgeable assets, its ability to borrow funds may be materially adversely impacted.

Commerce Bancshares, Inc. relies on dividends from its subsidiary bank for most of its revenue. 

Commerce  Bancshares,  Inc.  is  a  separate  and  distinct  legal  entity  from  its  banking  and  other  subsidiaries.  It  receives 
substantially all of its revenue from dividends from its subsidiary bank. These dividends, which are limited by various federal 
and state regulations, are the principal source of funds to pay dividends on its common stock and to meet its other cash needs. 
In the event the subsidiary bank is unable to pay dividends, the Company may not be able to pay dividends or other obligations, 
which would have a material adverse effect on the Company's financial condition and results of operations. 

11

Operational Risks

The Company’s asset valuation may include methodologies, models, estimations and assumptions which are subject to differing 
interpretations and could result in changes to asset valuations that may materially adversely affect its results of operations or 
financial condition.

The  Company  uses  estimates,  assumptions,  and  judgments  when  certain  financial  assets  and  liabilities  are  measured  and 
reported at fair value.  Assets and liabilities carried at fair value inherently result in greater financial statement volatility. Fair 
values  and  the  information  used  to  record  valuation  adjustments  for  certain  assets  and  liabilities  are  based  on  quoted  market 
prices  and/or  other  observable  inputs  provided  by  independent  third-party  sources,  when  available.  When  such  third-party 
information  is  not  available,  fair  value  is  estimated  primarily  by  using  cash  flow  and  other  financial  modeling  techniques 
utilizing  assumptions  such  as  credit  quality,  liquidity,  interest  rates  and  other  relevant  inputs.  Changes  in  underlying  factors, 
assumptions, or estimates in any of these areas could materially impact the Company’s future financial condition and results of 
operations. Furthermore, if models used to calculate fair value of financial instruments are inadequate or inaccurate due to flaws 
in their design or execution, upon sale, the Company may not realize the cash flows of a financial instrument as modeled and 
could incur material, unexpected losses.

During periods of market disruption, including periods of significantly rising or high interest rates, rapidly widening credit 
spreads or illiquidity, it may be difficult to value certain assets if trading becomes less frequent and/or market data becomes less 
observable. There may be certain asset classes in active markets with significant observable data that become illiquid due to the 
current financial environment. In such cases, certain asset valuations may require more subjectivity and management judgment. 
As such, valuations may include inputs and assumptions that are less observable or require greater estimation.  Further, rapidly 
changing  and  unprecedented  credit  and  equity  market  conditions  could  materially  impact  the  valuation  of  assets  as  reported 
within  the  Company’s  consolidated  financial  statements,  and  the  period-to-period  changes  in  value  could  vary  significantly. 
Decreases in value may have a material adverse effect on results of operations or financial condition.

The Company’s operations rely on certain external vendors.

The Company relies on third-party vendors to provide products and services necessary to maintain day-to-day operations. 
For example, the Company outsources a portion of its information systems, communication, data management, and transaction 
processing to third parties. Accordingly, the Company is exposed to the risk that these vendors might not perform in accordance 
with  the  contracted  arrangements  or  service  level  agreements  because  of  changes  in  the  vendor’s  organizational  structure, 
financial condition, support for existing products and services, or strategic focus. Such failure to perform could be disruptive to 
the  Company’s  operations,  which  could  have  a  materially  adverse  impact  on  its  business,  financial  condition  and  results  of 
operations. These third parties are also sources of risk associated with operational errors, system interruptions or breaches and 
unauthorized  disclosure  of  confidential  information.  If  the  vendors  encounter  any  of  these  issues,  the  Company  could  be 
exposed to disruption of service, damage to reputation and litigation. Because the Company is an issuer of both debit and credit 
cards,  it  is  periodically  exposed  to  losses  related  to  security  breaches  which  occur  at  retailers  that  are  unaffiliated  with  the 
Company (e.g., customer card data being compromised at retail stores). These losses include, but are not limited to, costs and 
expenses for card reissuance as well as losses resulting from fraudulent card transactions.

Credit Risks

The allowance for credit losses may be insufficient or future credit losses could increase.

The allowance for credit losses on loans and the liability for unfunded lending commitments at December 31, 2023 reflect 
management's  estimate  of  credit  losses  expected  in  the  loan  portfolio,  including  unfunded  lending  commitments,  as  of  the 
balance sheet date.  See Note 2 to the consolidated financial statements and the section captioned “Allowance for Credit Losses 
on Loans and Liability for Unfunded Lending Commitments” in Item 7, Management’s Discussion and Analysis of Financial 
Condition and Results of Operations, of this report for further discussion related to the Company’s process for determining the 
appropriate  level  of  the  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments  at 
December 31, 2023.

The  Company's  estimate  of  credit  losses  utilizes  a  life  of  loan  loss  concept,  and  the  level  of  the  allowance  is  based  on 
management’s  methodology  that  utilizes  historical  net  charge-off  rates  and  adjusts  for  the  impacts  in  the  reasonable  and 
supportable forecast and other qualitative factors.  Key assumptions include the application of historical loss rates, prepayment 
speeds,  forecast  results  of  a  reasonable  and  supportable  period,  the  period  to  revert  to  historical  loss  rates,  and  qualitative 
factors.    The  Company’s  allowance  level  is  subject  to  review  by  regulatory  agencies,  and  that  review  could  also  result  in 
adjustments  to  the  allowance  for  credit  losses.    Additionally,  the  volatility  of  the  Company's  provision  for  credit  losses  may 
change  from  year  to  year  due  to  macroeconomic  variables  that  influence  the  Company's  loss  estimates,  and  the  volatility  in 
credit losses may be material to the Company's earnings.  

12

The  Company’s  investment  portfolio  values  may  be  adversely  impacted  by  deterioration  in  the  credit  quality  of  underlying 
collateral within the various categories of investment securities it owns.

The  Company  maintains  a  portfolio  of  investments,  which  includes  available  for  sale  debt  securities,  trading  securities, 
equity  securities,  and  other  investments.  Throughout  2023  and  at  December  31,  2023,  the  Company  did  not  hold  any 
investments  classified  as  held-to-maturity.  The  Company  generally  invests  in  liquid,  investment  grade  securities,  however, 
these  securities  are  subject  to  changes  in  market  value  due  to  changing  interest  rates  and  implied  credit  spreads.  While  the 
Company  maintains  prudent  risk  management  practices  over  bonds  issued  by  municipalities  and  other  issuers,  credit 
deterioration  in  these  bonds  could  occur  and  result  in  losses.  Certain  mortgage  and  asset-backed  securities  (which  are 
collateralized by residential mortgages, credit cards, automobiles, mobile homes or other assets) may decline in value due to 
actual or expected deterioration in the underlying collateral. Under accounting rules, when an available for sale debt security is 
in  an  unrealized  loss  position,  the  entire  loss  in  fair  value  is  required  to  be  recognized  in  current  earnings  if  the  Company 
intends to sell the security or believes it is more likely than not that the Company will be required to sell the security before the 
value recovers.  Additionally, the current expected credit loss model (CECL) implemented by the Company on January 1, 2020, 
requires that lifetime expected credit losses on securities be recorded in current earnings.  This could result in significant losses.

The  Company  could  recognize  losses  on  securities  held  in  its  securities  portfolio,  particularly  if  it  were  to  sell  a  significant 
portion of its investments prior to maturity.

The Company's available for sale debt securities portfolio is carried at fair value, with unrealized gains and losses carried in 
accumulated other comprehensive income (loss) within shareholder's equity. The fair value of investments, including available 
for  sale  debt  investments,  may  change  with  changes  in  interest  rates,  credit  concerns,  or  other  economic  factors.  Due  to  the 
rapid rise of interest rates during 2022 and 2023, the fair value of the Company's available of sale debt securities included a net 
unrealized  loss  of  $1.2  billion  at  December  31,  2023.  As  of  December  31,  2023,  the  Company  has  the  intent  and  ability  to 
maintain  its  available  for  sale  debt  investments  until  recovery  of  their  amortized  cost  basis.    However,  if  in  the  future  the 
Company were to elect to sell or needed to sell the investments before the recovery of their amortized cost basis, the Company 
could realize significant losses in its income statement.

Strategic Risk

New lines of business or new products and services may subject the Company to additional risk.

  From time to time, the Company may implement new lines of business or offer new products and services within existing 
lines of business. There are substantial risks and uncertainties associated with these efforts, particularly in instances where the 
markets are not fully developed. In developing and marketing new lines of business and new products or services, the Company 
may invest significant time and resources. Initial timetables for the introduction and development of new lines of business and 
new products or services may not be achieved and price and profitability targets may not prove feasible. External factors, such 
as  compliance  with  regulations,  competitive  alternatives  and  shifting  market  preferences  may  also  impact  the  successful 
implementation of a new line of business or a new product or service. Furthermore, any new line of business, or new product or 
service,  could  have  a  significant  impact  on  the  effectiveness  of  the  Company’s  system  of  internal  controls.  Failure  to 
successfully manage these risks in the development and implementation of new lines of business and new products or services 
could have a material adverse effect on the Company’s financial condition and results of operations.

Technology Risks

A  successful  cyber  attack  or  other  computer  system  breach  could  significantly  harm  the  Company,  its  reputation  and  its 
customers.

The Company relies heavily on communications and information systems to conduct its business, and as part of its business, 
the  Company  maintains  significant  amounts  of  data  about  its  customers  and  the  products  they  use.    The  Company’s  data  is 
maintained  on  its  own  systems  and  on  the  systems  of  its  vendors,  business  partners  and  third-party  service  providers.    The 
Company  relies  on  a  layered  system  of  security  controls  to  secure  collection,  transmission,  storage,  and  retrieval  of  data, 
including  confidential  data,  in  its  computer  systems  and  the  systems  of  third  parties.    Information  security  risks  continue  to 
increase  due  to  new  technologies,  the  increasing  use  of  the  Internet  and  telecommunication  technologies  (including  mobile 
devices) to conduct financial and other business transactions, and the increased sophistication and activities of organized crime, 
perpetrators  of  fraud,  hackers,  and  others.    The  Company  has  faced  security  incidents,  which  have  been  minor  in  scope  and 
impact, and it expects unauthorized parties to continue to attempt to gain access to its systems or information, as well as those 
of its business partners and service providers.  The Company makes significant investments in various technology to identify 
and prevent intrusions into its information systems.  The Company has policies, procedures and controls designed to identify, 
protect, detect, respond, and recover from security incidents.  The Company also requires ongoing security awareness training 
for employees, hosts tabletop exercises to test response readiness, and performs regular audits using both internal and outside 
resources.  However, there can be no assurance that any such failures, interruptions or security breaches will not occur, or if 

13

they  do  occur,  that  they  will  be  adequately  addressed.    In  addition  to  unauthorized  access,  denial-of-service  attacks  or  other 
operational disruptions could prevent the Company from adequately serving customers.  Should any of the Company's systems 
become  compromised  or  customer  information  be  obtained  by  unauthorized  parties,  the  reputation  of  the  Company  could  be 
damaged, relationships with existing customers may be impaired, and the Company could be subject to lawsuits, all of which 
could result in lost business and have a material adverse effect on the Company’s business, financial condition and results of 
operations.

The Company continually encounters technological change. 

The  financial  services  industry  is  continually  undergoing  rapid  technological  change  with  frequent  introductions  of  new 
technology-driven  products  and  services,  including  the  entrance  of  financial  technology  companies  offering  new  financial 
service products. The Company regularly upgrades or replaces technological systems to increase efficiency, enhance product 
and  service  capabilities,  eliminate  risks  of  end-of-lifecycle  products,  reduce  costs,  and  better  serve  our  customers.  As  the 
Company  completes  system  upgrades,  it  may  face  operational  risks  after  system  conversions,  including  disruptions  to  its 
technology systems, which may adversely impact customers.  The Company’s future success depends, in part, upon its ability to 
address the needs of its customers by using technology to provide products and services that will satisfy customer demands, as 
well as to create additional efficiencies in the Company’s operations.  Many of the Company’s competitors have substantially 
greater  resources  to  invest  in  technological  improvements.  The  Company  may  encounter  significant  problems  in  effectively 
implementing  new  technology-driven  products  and  services  and  may  not  be  successful  in  marketing  the  new  products  and 
services  to  its  customers.  These  problems  might  include  significant  time  delays,  cost  overruns,  loss  of  key  people,  and 
technological  system  failures.  Failure  to  successfully  keep  pace  with  technological  change  affecting  the  financial  services 
industry or failure to successfully complete the replacement of technological systems could have a material adverse effect on 
the Company’s business, financial condition and results of operations.

General Risks

The Company must attract and retain skilled employees.

The Company’s success depends, in large part, on its ability to attract and retain key people. Competition for the best people 
can be intense, and the Company spends considerable time and resources attracting, hiring, and retaining qualified people for its 
various business lines and support units. The unexpected loss of the services of one or more of the Company’s key personnel 
could have a material adverse impact on the Company’s business because of their skills, knowledge of the Company’s market, 
and years of industry experience, as well as the difficulty of promptly finding qualified replacement personnel.  

Public health threats or outbreaks of communicable diseases could have an adverse effect on the Company's operations and 
financial results. 

The  Company  may  face  risks  related  to  public  health  threats  or  outbreaks  of  communicable  diseases.  A  widespread 
healthcare crisis, such as an outbreak of a communicable disease could adversely affect the global economy and the Company’s 
financial performance.  For example, the global COVID-19 pandemic caused significant disruption and harm to the economy 
and the financial markets in which the Company operates.

The situation surrounding the COVID-19 pandemic remains uncertain.  While the U.S. economy has rebounded significantly 
since the peak of the pandemic-induced recession, fallout from economic and societal changes resulting from the pandemic may 
cause  prolonged  global  or  national  recessionary  economic  conditions,  which  could  have  a  material  adverse  effect  on  the 
Company's  business,  results  of  operations  and  financial  condition.    Beyond  the  impact  of  the  COVID-19  pandemic,  the 
potential impacts of future epidemics, pandemics, or other outbreaks of an illness, disease, or virus could therefore materially 
and adversely affect the Company's business, revenue, operations, financial condition, liquidity and cash flows. 

Our  business  and  financial  results  may  be  affected  by  societal  and  governmental  responses  to  climate  change  and  related 
environmental issues.

The  current  and  anticipated  effects  of  climate  change  have  raised  concerns  for  the  condition  of  the  global  environment.  
These  concerns  have  changed  and  will  continue  to  change  the  behavior  of  consumers  and  businesses.    Further,  governments 
have increased their attention on the issue of climate change.  As a result, international agreements have been signed to attempt 
to reduce global temperatures and federal and state legislative and regulatory initiatives have been proposed to seek to mitigate 
the effects of climate change.  The Company and its customers may need to respond to new laws and regulations as well as new 
consumer and business preferences resulting from climate change concerns.  These changes may result in cost increases, asset 
value reductions, and operating process changes to the Company and its customers.  The impact on our customers will likely 
vary depending on their specific attributes, including reliance on or role in carbon intensive activities.  Among the impacts to 
the  Company  could  be  a  drop  in  demand  for  our  products  and  services,  particularly  in  certain  industries.    In  addition,  the 

14

 
Company  could  experience  reductions  in  creditworthiness  on  the  part  of  some  customers  or  in  the  value  of  assets  securing 
loans.  The Company’s efforts to take these risks into account in making lending and other decisions, including by increasing 
the  Company’s  business  with  climate-friendly  companies,  may  not  be  effective  in  protecting  the  Company  from  the  adverse 
impact of new laws and regulations or changes in consumer or business behavior.

Item 1b.  UNRESOLVED STAFF COMMENTS

None

Item 1c.  CYBERSECURITY

Cybersecurity Program and Management Oversight

The  Company  has  established  an  Information  and  Cybersecurity  program.    The  program  is  directed  by  the  Company’s 
Information Security Strategy Board (“ISSB”).  The purpose of the ISSB is to (i) provide management direction and support for 
information  security  risk  oversight  for  the  Company’s  information  security  program  and  (ii)  to  engage  Company  leaders  to 
promote information security risk awareness and sound information security risk management practices across the organization.  
The ISSB has been delegated authority from the Company’s Enterprise Risk Management Committee (“ERM Committee”) to 
advance and monitor the overall effectiveness of the Company’s information security program and risk management activities. 
The  ISSB  also  has  the  authority  to  direct  effective  and  timely  implementation  of  actions  to  address  emerging  information 
security risks and information security risk management deficiencies.  The ISSB meets at least quarterly.

The ISSB is responsible for identifying, evaluating and monitoring information security risk across the Company.  In order 

to fulfill this role, the ISSB engages in a variety of activities, including, but not limited to, the following:

a. Review current status of the Company’s overall information security program.

b. Review and monitor impacts, outcomes and remediation plans or mitigation activities related to internal and external 

security incidents, vulnerability scans or assessments.

c. Review and monitor significant information security related projects and regulatory initiatives.

d. Monitor metrics related to the Company’s information security program.  

e. Review  and  approve  new,  and  modifications  to  existing,  information  security  policies  for  which  the  ISSB  has  been 
designated  approval  authority  by  the  ERM  Committee.    Existing  information  security  policies  are  reviewed  at  least 
annually.

f. Review information security examination reports and other significant communications from regulatory agencies and 

the status of any outstanding information security related regulatory findings.  

g. Monitor  and  discuss  emerging  industry  information  security  risk  issues  including  applicable  frameworks,  rules  and 

regulations.

h.

Identify  and  analyze  significant  changes  affecting  information  security  risk  management  such  as  changes  in  the 
external environment, business model and leadership.

i. Review new, expanded or modified software and applications that process, transmit, or store sensitive information to 
ensure  appropriate  information  security  risk  management  is  embedded  in  the  development  and  implementation 
processes.

The ISSB is comprised of the following:

a. Chief Information Security Officer – Chair

b. Chief Information Officer 

c. Executive Director, Consumer Segment & Strategic Services 

d. Managing Counsel 

e. Director, Bank Operations 

f. Executive Director, Retail 
g. Chief Risk Officer 

h. Commerce Trust Chief Operating Officer 

i.

IT General Manager 

j. Director, Commercial LOB Products & Operations 
k. Director, Audit 

15

The  Chief  Information  Security  Officer  (“CISO”)  is  responsible  for  the  Company’s  enterprise-wide  Information  and 
Cybersecurity  Program.    Responsibilities  include  the  Information  and  Cybersecurity  program,  Security  Architecture, 
Application Security, IT Risk Management, Operational Security, Security Consulting, Awareness and Training, Policies and 
Standards  development,  Incident  Response  and  Information  Security  defense  /  mitigation  strategy,  strategic  planning,  and 
Vendor  and  Service  Provider  monitoring.      The  CISO  has  25  years  of  experience  with  Information  Security  Program 
development,  Application  Security  program  development,  IT  Risk  Management  program  development,  Incident  Response 
preparation, planning, and testing, Operational and Technical Security Architecture, and Creating Zero-Day defense strategies.   
The  CISO  is  a  Certified  Information  Systems  Security  Professional,  is  a  member  of  the  Information  Systems  Security 
Association  and  Infragard,  and  participates  in  local  and  national  Security  consortiums.    CISO  demonstrates  expertise  in 
Graham-Leach-Bliley  Act,  Health  Insurance  Portability  and  Accountability  Act,  Payment  Card  Industry,  International 
Organization for Standardization27001, National Institute of Standards and Technology, Open Worldwide Application Security 
Project, and other programs to provide strategic consulting across a variety of industry sectors.  

Governance

The  Company’s  Board  of  Directors  (the  “Board”)  is  responsible  for  the  oversight  of  all  risk  management  activities, 
including  cybersecurity  risk.    The  Board  has  delegated  that  oversight  responsibility  to  the  Audit  and  Risk  Committee.      The 
Audit and Risk Committee has delegated the responsibility to advance and monitor the overall effectiveness of the Company’s 
risk management activities, including cybersecurity risk, to the ERM Committee.  The ERM Committee also has the authority 
to direct effective and timely implementation of actions to address emerging cybersecurity risks. The ISSB provides quarterly 
reports  to  the  Operational  Risk  Management  Committee  and  ERM  Committee.    Through  reports  received  from  the  ERM 
Committee, the Audit and Risk Committee notifies the Board of Directors about new policies and policy changes, changes in 
standards applied, and key risk metrics to evaluate ongoing cybersecurity threats and security risk exposure (the “Governance 
Model”).    In  addition,  the  ISSB  provides  a  full  report  on  the  Company’s  cybersecurity  framework,  risks,  initiatives,  and 
significant incidents to the Audit and Risk Committee or the Company’s Board of Directors not less than annually. 

Cybersecurity Risk Assessment Strategy, Policies and Standards

The Company’s cybersecurity program is primarily structured based upon national and international security protocols and 
frameworks.    The  Company  has  implemented  a  strategy  to  address  threats  to  Company  assets.    The  Company’s  Information 
Security  program  balances  security  risks  with  business  goals  and  provides  appropriate  protections  for  the  confidentiality, 
integrity and availability of Company and customer information.  The Company conducts benchmark reports of its Information 
Security program to assess its strength as measured against recommended industry security best practice entities. 

The  Company  has  a  process  to  prioritize  and  manage  security  related  projects.    The  ISSB  provides  oversight  of  program 
changes,  security  awareness  updates,  exposures  from  new  exploits,  and  risks  to  information,  data  and  systems.  Policies  and 
standards are regularly reviewed within the Governance Model and presented to the Board. 

The Company utilizes a risk assessment approach to oversee and identify material risks from cyber threats, which includes 
information  gathering,  analysis,  and  prioritization  of  mitigation  strategies.    This  approach  was  designed  following  security 
industry  standard  processes,  models  and  guidelines.    Risk  assessments  are  a  key  component  of  the  overall  risk  management 
process.  The objectives of the risk assessment process are as follows:

a. Provide assurance that management has implemented appropriate controls to mitigate risk.

b.

Identify  applications,  vendors,  service  providers,  and/or  business  units  that  process,  transmit,  or  store  sensitive 
information.

c. Comply with the various regulations addressing data security.

d. Comply with the Company’s information security policies and standards.

The scope of the risk assessment process includes but is not limited to the following asset types: 

a. Applications

b. Business units

c. Service providers
d. Servers
e. Databases
f. Data centers
g. Network infrastructure

16

h. Security infrastructure

i.

Storage/recovery

j. Mobile devices

k. Workstations

l. Authentication directory services

m. Cloud.

The Company conducts detailed due diligence (as described below), contract reviews and ongoing monitoring of high-risk 
third-party  service  providers.    Third-party  service  providers  hosting  an  application  or  providing  a  service  that  processes, 
analyzes, transmits, stores, or reports the Company’s sensitive information must complete a control questionnaire.    Vendors 
are subject to rigorous review of the vendor’s internal control policies, procedures, data security and contingency capabilities. 
Ongoing monitoring is also performed annually on selected service providers. The program requires service providers on the 
ongoing monitoring list to provide the Company with a third-party security penetration assessment, and other artifacts based on 
the type of information processed, transmitted, or stored, annually.  

The Company has also developed a comprehensive set of key risk metrics to evaluate ongoing cybersecurity threats and the 
security risk exposure.  These metrics are used for threat trending, identifying attack vectors, and determining the effectiveness 
of controls.  Key risk metrics are provided to management monthly and reported through the Governance Model to the Board.  

Security event monitoring and detection

The Company formally tracks and reports on major identified risks and vulnerabilities and the results of their analysis and 
evaluation. These details can then be used to track and monitor their successful management as part of the activity to deliver the 
required,  anticipated  results.  Security  risks  are  categorized  by  Practice  or  Vulnerability  (exploitable).    The  information  is 
reported in the monthly security metrics report along with quarterly reporting to the ISSB.

The  Company  actively  monitors  alerts  and  shared  intelligence  from  a  variety  of  industry-standard  sources  and  takes 
appropriate actions when warranted.  As new threats and vulnerabilities emerge that threaten its systems and data, the Company 
continues to evaluate and address these threats through a layered security approach. 

The  Company  performs  network  and  application  penetration  testing  on  external  high-risk  applications  as  well  as  network 
penetration  testing  across  its  production,  test,  and  disaster  recovery  networks.    The  Company  also  performs  tests  on  its 
operational defense and response to assess the ability to detect and respond to a threat actor. This allows the Company to test 
lateral  movement,  exploitation,  data  exfiltration,  and  evaluate  its  security  posture  around  three  primary  security  functions:  
detection,  prevention,  and  response.    The  Company  regularly  participates  in  desktop  exercises  to  help  demonstrate  incident 
preparedness  and  regulatory  compliance.        All  testing  results  are  reported  to  the  Board  quarterly  through  the  Governance 
Model.

Incident materiality

The Commerce Bank Cybersecurity Incident Investigation and Response Plan is a component of the Information Security 
policy  and  sets  forth  the  severity  categories  and  processes  required  to  assess  the  impact  of  a  cyber-related  incident  to  the 
Company.  The  impact  is  categorized  in  one  of  five  severity  levels  and  is  expressed  in  terms  of  financial  loss,  strategic 
objectives,  customer,  legal  and  regulatory,  reputation,  and  service  interruption.  The  incident  response  plan  includes  timely 
notification of a material cybersecurity incident to the Board of Directors and other members of senior management.

Like  other  financial  institutions,  the  Company  experiences  malicious  cyber  activity  on  an  ongoing  basis  directed  at  its 
websites,  computer  systems,  software,  networks  and  users.  This  malicious  activity  includes  attempts  at  unauthorized  access, 
implantation of computer viruses or malware, and denial of service attacks. The Company also experiences large volumes of 
phishing and other forms of social engineering attempted for the purpose of perpetuating fraud. While, to date, malicious cyber 
activity, cyberattacks and other information security breaches have not had a material adverse impact on the Company, risk to 
its  systems  remains  significant.    See  Technology  Risk  "A  successful  cyber  attack  or  other  computer  system  breach  could 
significantly harm the Company, its reputation and its customers" within Risk Factors Item 1a.

17

Item 2.  PROPERTIES

The main offices of the Company are located in Kansas City and St. Louis, Missouri. The Company owns its main offices 

and leases unoccupied premises to the public. The larger office buildings include:

Building
1000 Walnut
Kansas City, MO
922 Walnut 
Kansas City, MO
811 Main
Kansas City, MO
8001 Forsyth
Clayton, MO
8000 Forsyth
Clayton, MO

Net rentable 
square footage

% occupied in 
total

% occupied by 
Bank

391,000 

 95 %

 53 %

256,000 

237,000 

274,000 

178,000 

 95 

 100 

 70 

 100 

 91 

 100 

 19 

 100 

The  Company  has  an  additional  141  branch  locations  in  Missouri,  Illinois,  Kansas,  Oklahoma  and  Colorado  which  are 

owned or leased.

Item 3.   LEGAL PROCEEDINGS

The  information  required  by  this  item  is  set  forth  in  Item  8  under  Note  21,  Commitments,  Contingencies  and 

Guarantees on page 137.

Item 4.   MINE SAFETY DISCLOSURES

Not applicable

Information about the Company's Executive Officers

The  following  are  the  executive  officers  of  the  Company  as  of  February  22,  2024,  each  of  whom  is  designated  annually.  
There  are  no  arrangements  or  understandings  between  any  of  the  persons  so  named  and  any  other  person  pursuant  to  which 
such person was designated an executive officer.

Name and Age

Kevin G. Barth, 63

Derrick R. Brooks, 47

John K. Handy, 60

Richard W. Heise, 55

Robert S. Holmes, 60

Positions with Registrant

Executive Vice President of the Company since April 2005, and Community President and 
Chief Executive Officer of Commerce Bank since October 1998. Senior Vice President of 
the Company and Officer of Commerce Bank prior thereto.

Senior  Vice  President  of  the  Company  and  Executive  Vice  President  of  Commerce  Bank 
since January 2021. Senior Vice President of Commerce Bank prior thereto.  

Executive Vice President of the Company since January 2018 and Senior Vice President of 
the  Company  prior  thereto.  Community  President  and  Chief  Executive  Officer  of 
Commerce  Bank  since  January  2018  and  Senior  Vice  President  of  Commerce  Bank  prior 
thereto.

Senior  Vice  President  of  the  Company  since  April  2022  and  Executive  Vice  President  of 
Commerce  Bank  since  July  2021.    Prior  to  his  employment  with  Commerce  Bank  in 
February 2017, he was employed at a healthcare tech services company where he served as 
a senior vice president of revenue cycle and financial services.

Executive Vice President of the Company since April 2015, and Community President and 
Chief Executive Officer of Commerce Bank since January 2016.  Prior to his employment 
with Commerce Bank in March 2015, he was employed at a Midwest regional bank where 
he served as managing director and head of Regional Banking.

Kim L. Jakovich, 54

Senior Vice President of the Company since April 2022, and Officer of the Company prior 
thereto.  Senior Vice President of Commerce Bank since July 2015.  

18

 
 
 
 
 
Name and Age

Patricia R. Kellerhals, 66

David W. Kemper, 73

John W. Kemper, 46

Charles G. Kim, 63

Douglas D. Neff, 55

Thomas J. Noack, 68

David L. Orf, 57

Paula S. Petersen, 57

David L. Roller, 53

Paul A. Steiner, 52

Positions with Registrant

Senior  Vice  President  of  the  Company  since  February  2016  and  Vice  President  of  the 
Company prior thereto.  Executive Vice President of Commerce Bank since 2005.

Executive Chairman of the Company and of the Board of Directors of the Company since 
August 2018.  Prior thereto, he was Chief Executive Officer of the Company and Chairman 
of the Board of Directors of the Company.  He was President of the Company from April 
1982  until  February  2013.  He  is  the  brother  of  Jonathan  M.  Kemper  (a  former  Vice 
Chairman of the Company), and father of John W. Kemper, President and Chief Executive 
Officer of the Company.

Chief  Executive  Officer  of  the  Company  and  Chairman  and  Chief  Executive  Officer  of 
Commerce Bank since August 2018.  Prior thereto, he was Chief Operating Officer of the 
Company.    President  of  the  Company  since  February  2013  and  President  of  Commerce 
Bank since March 2013.  Member of Board of Directors since September 2015.  He is the 
son of David W. Kemper (Executive Chairman of the Company) and nephew of Jonathan 
M. Kemper (a former Vice Chairman of the Company).

Chief Financial Officer of the Company since July 2009.  Executive Vice President of the 
Company since April 1995 and Executive Vice President of Commerce Bank since January 
2004. Prior thereto, he was Senior Vice President of Commerce Bank.

Senior  Vice  President  of  the  Company  since  January  2019  and  Chairman  and  Chief 
Executive Officer of Commerce Bank Southwest Region since 2013. 

Senior  Vice  President  of  the  Company  since  October  2018  and  was  also  Secretary  and 
General  Counsel  of  the  Company  from  October  2018  to  March  2022.    He  was  Secretary, 
General Counsel and Vice President of the Company prior to October 2018.  Executive Vice 
President  of  Commerce  Bank  since  September  2021.    Prior  thereto,  he  was  Secretary, 
General Counsel and Vice President of Commerce Bank.

Executive Vice President of the Company since October 2020 and Chief Credit Officer of 
the  Company  since  January  2021.    Executive  Vice  President  of  Commerce  Bank  since 
January 2014 and Senior Vice President of Commerce Bank prior thereto.

Executive Vice President of the Company since January 2022 and Senior Vice President of 
the  Company  prior  thereto.    Executive  Vice  President  of  Commerce  Bank  since  March 
2012.

Senior  Vice  President  of  the  Company  since  July  2016  and  Senior  Vice  President  of 
Commerce Bank since September 2010.

Controller  and  Chief  Accounting  Officer  of  the  Company  since  April  2019.    He  is  also 
Controller  of  the  Company's  subsidiary  bank,  Commerce  Bank.    Assistant  Controller  and 
Director of Tax of the Company prior thereto.

19

PART II

Item 5.  MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 

    AND ISSUER PURCHASES OF EQUITY SECURITIES

Commerce Bancshares, Inc.

Common Stock Data

Commerce Bancshares, Inc. common shares are listed on the Nasdaq Global Select Market (NASDAQ) under the symbol 
CBSH.  The Company had 3,373 common shareholders of record as of December 31, 2023.  Certain of the Company's shares 
are held in "nominee" or "street" name and the number of beneficial owners of such shares is approximately 150,000.

Performance Graph

The following graph presents a comparison of Company (CBSH) performance to the indices named below.  It assumes $100 

invested on December 31, 2018 with dividends reinvested on a cumulative total shareholder return basis.

Commerce (CBSH)

$  100.00  $  128.71  $  133.19  $  148.55  $  156.88  $  131.93 

KBW NASDAQ Regional Banking

  100.00 

  123.87 

  113.14 

  154.61 

  143.91 

  143.34 

S&P 500

  100.00 

  131.47 

  155.58 

  200.19 

  163.91 

  206.95 

2018

2019

2020

2021

2022

2023

The  Company  has  a  long  history  of  paying  dividends.    2023  marked  the  55th  consecutive  year  of  growth  in  our  regular 
common dividend, and the Company has also issued an annual 5% common stock dividend for the past 30 years.  However, 
payment  of  future  dividends  is  within  the  discretion  of  the  Board  of  Directors  and  will  depend,  among  other  factors,  on 
earnings, capital requirements, and the operating and financial condition of the Company.  The Board of Directors makes the 
dividend determination quarterly.

20

Five Year Cumulative Total ReturnCommerce (CBSH)KBW NASDAQ Regional BankingS&P 500201820192020202120222023$100.00$150.00$200.00$250.00 
The following table sets forth information about the Company’s purchases of its $5 par value common stock, its only class 

of common stock registered pursuant to Section 12 of the Exchange Act, during the fourth quarter of 2023.

Period

October 1 - 31 2023

November 1 - 30 2023

December 1 - 31 2023

Total

Total Number of 
Shares Purchased

Average Price 
Paid per Share

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced 
Program

 Maximum 
Number that May 
Yet Be Purchased 
Under the 
Program

58,835   

224,014   

130,072   

412,921   

$44.18   

$48.05   

$52.32   

$48.84   

58,835   

2,111,333 

224,014   

1,887,319 

130,072   

1,757,247 

412,921   

1,757,247 

The Company’s stock purchases shown above were made under authorizations by the Board of Directors.  Under the most 
recent authorization in April 2022 of 5,000,000 shares, 1,757,247 shares remained available for purchase at December 31, 2023.  

Item 6.   RESERVED

21

 
 
 
 
Item 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 

   RESULTS OF OPERATIONS

Forward-Looking Statements

This  report  may  contain  “forward-looking  statements”  that  are  subject  to  risks  and  uncertainties  and  include  information 
about possible or assumed future results of operations. Many possible events or factors could affect the future financial results 
and performance of Commerce Bancshares, Inc. and its subsidiaries (the "Company"). This could cause results or performance 
to differ materially from those expressed in the forward-looking statements. Words such as “expects”, “anticipates”, “believes”, 
“estimates”, variations of such words and other similar expressions are intended to identify such forward-looking statements. 
These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions which are 
difficult  to  predict.  Therefore,  actual  outcomes  and  results  may  differ  materially  from  what  is  expressed  or  forecasted  in,  or 
implied  by,  such  forward-looking  statements.  Readers  should  not  rely  solely  on  the  forward-looking  statements  and  should 
consider all uncertainties and risks discussed throughout this report. Forward-looking statements speak only as of the date they 
are made. The Company does not undertake to update forward-looking statements to reflect circumstances or events that occur 
after the date the forward-looking statements are made or to reflect the occurrence of unanticipated events. Such possible events 
or factors include the risk factors identified in Item 1a Risk Factors and the following: changes in economic conditions in the 
Company’s  market  area;  changes  in  policies  by  regulatory  agencies,  governmental  legislation  and  regulation;  fluctuations  in 
interest rates; changes in liquidity requirements; demand for loans in the Company’s market area; changes in accounting and tax 
principles; estimates made on income taxes; failure of litigation settlement agreements to become final in accordance with their 
terms; and competition with other entities that offer financial services.

Overview

The  Company  operates  as  a  super-community  bank  and  offers  a  broad  range  of  financial  products  to  consumer  and 
commercial  customers,  delivered  with  a  focus  on  high-quality,  personalized  service.  The  Company  is  headquartered  in 
Missouri,  with  its  principal  offices  in  Kansas  City  and  St.  Louis,  Missouri.  Customers  are  served  from  257  locations  in 
Missouri, Kansas, Illinois, Oklahoma and Colorado and commercial offices throughout the nation's midsection.  A variety of 
delivery platforms are utilized, including an extensive network of branches and ATM machines, full-featured online banking, a 
mobile application, and a centralized contact center.

The  core  of  the  Company’s  competitive  advantage  is  its  focus  on  the  local  markets  in  which  it  operates,  its  offering  of 
competitive, sophisticated financial products, and its concentration on relationship banking and high-touch service. In order to 
enhance  shareholder  value,  the  Company  targets  core  revenue  growth.    To  achieve  this  growth,  the  Company  focuses  on 
strategies that will expand new and existing customer relationships, offer opportunities for controlled expansion in additional 
markets, utilize improved technology, and enhance customer satisfaction.

Various  indicators  are  used  by  management  in  evaluating  the  Company’s  financial  condition  and  operating  performance.  

Among these indicators are the following:

• 

• 

• 

• 

• 

Net income and earnings per share — Net income attributable to Commerce Bancshares, Inc. was $477.1 million, a 
decrease of 2.3% compared to the previous year.  The return on average assets was 1.49% in 2023, and the return on 
average common equity was 17.94%.  Diluted earnings per share decreased .8% in 2023 compared to 2022.

Total revenue — Total revenue is comprised of net interest income and non-interest income.  Total revenue in 2023 
increased  $82.5  million,  or  5.5%,  from  2022,  as  net  interest  income  grew  $55.9  million,  and  non-interest  income 
increased  $26.5  million.    Growth  in  net  interest  income  resulted  principally  from  increases  in  interest  income  from 
loans, partly offset by an increase in interest expense on deposits and borrowings.  The increase in non-interest income 
in 2023 was mainly due to higher bankcard transaction fees and trust fees.

Non-interest expense — Total non-interest expense increased 9.7% this year compared to 2022, mainly due to higher 
salaries  and  employee  benefits  expense  and  higher  deposit  insurance  expense  due  to  a  special  FDIC  assessment 
accrued in 2023.

Asset quality — Net loan charge-offs totaled $31.1 million in 2023, an increase of $12.0 million from those recorded 
in 2022, and averaged .19% of loans in 2023, as compared to .12% of loans in 2022.  Total non-performing assets, 
which include non-accrual loans and foreclosed real estate, amounted to $7.6 million at December 31, 2023, compared 
to $8.4 million at December 31, 2022, and represented .04% of loans outstanding at December 31, 2023.

Shareholder  return  —  During  2023,  the  Company  paid  cash  dividends  of  $1.03  per  share  on  its  common  stock, 
representing an increase of 7.1% over the previous year.  In 2023, the Company issued its 30th consecutive annual 5% 
common stock dividend, and in February 2024, the Company's Board of Directors authorized an increase of 5.1% in 

22

the common cash dividend.  The Company purchased 1,354,811 shares in 2023.  Total shareholder return, including 
the  change  in  stock  price  and  dividend  reinvestment,  was  5.7%,  8.7%,  and  8.7%  over  the  past  5,  10,  and  15  years, 
respectively. 

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related 
notes. The historical trends reflected in the financial information presented below are not necessarily reflective of anticipated 
future results.

Key Ratios 

(Based on average balances)
Return on total assets
Return on common equity
Equity to total assets
Loans to deposits (1)
Non-interest bearing deposits to total deposits
Net yield on interest earning assets (tax equivalent basis)
(Based on end of period data)
Non-interest income to revenue (2)
Efficiency ratio (3)
Tier I common risk-based capital ratio 
Tier I risk-based capital ratio 
Total risk-based capital ratio 
Tier I leverage ratio 
Tangible common equity to tangible assets ratio (4)
Common cash dividend payout ratio

2023

2022

2021

2020

2019

 1.49% 
 17.94 
 8.33 
 66.31 
 32.61 
 3.16 

 36.47 
 59.17 
 15.25 
 15.25 
 16.03 
 11.25 
 8.85 
 28.24 

 1.45% 
 17.31 
 8.39 
 55.41 
 39.02 
 2.85 

 36.71 
 56.90 
 14.13 
 14.13 
 14.89 
 10.34 
 7.32 
 26.10 

 1.55% 
 15.37 
 10.11 
 56.46 
 40.46 
 2.58 

 40.15 
 57.64 
 14.34 
 14.34 
 15.12 
 9.13 
 9.01 
 23.12 

 1.20% 
 10.64 
 11.18 
 67.73 
 37.83 
 2.99 

 37.87 
 57.19 
 13.71 
 13.71 
 14.82 
 9.45 
 9.92 
 35.32 

 1.67% 
 14.06 
 12.20 
 71.54 
 32.03 
 3.48 

 38.98 
 56.87 
 13.93 
 14.66 
 15.48 
 11.38 
 10.99 
 27.52 

(1)  Includes loans held for sale.
(2)  Revenue includes net interest income and non-interest income.
(3)  The efficiency ratio is calculated as non-interest expense (excluding intangibles amortization) as a percent of total revenue.
(4)  The tangible common equity to tangible assets ratio is a measurement which management believes is a useful indicator of capital adequacy and utilization.  
It provides a meaningful basis for period to period and company to company comparisons, and also assist regulators, investors and analysts in analyzing the 
financial  position  of  the  Company.    Tangible  common  equity  and  tangible  assets  are  non-GAAP  measures  and  should  not  be  viewed  as  substitutes  for,  or 
superior to, data prepared in accordance with GAAP. 

The  following  table  is  a  reconciliation  of  the  GAAP  financial  measures  of  total  equity  and  total  assets  to  the  non-GAAP 

measures of total tangible common equity and total tangible assets.

(Dollars in thousands)

Total equity

Less non-controlling interest

Less preferred stock

Less goodwill 

Less intangible assets*

2023

2022

2021

2020

2019

$  2,964,230 

$  2,481,577 

$  3,448,324 

$  3,399,972 

$  3,138,472 

20,114 

— 

146,539 

4,058 

16,286 

— 

138,921 

4,305 

11,026 

— 

138,921 

4,604 

2,925 

— 

138,921 

4,958 

3,788 

144,784 

138,921 

1,785 

Total tangible common equity (a)

$  2,793,519 

$  2,322,065 

$  3,293,773 

$  3,253,168 

$  2,849,194 

Total assets

Less goodwill

Less intangible assets*

Total tangible assets (b)

$ 31,701,061 

$ 31,875,931 

$ 36,689,088 

$ 32,922,974 

$ 26,065,789 

146,539 

4,058 

138,921 

4,305 

138,921 

4,604 

138,921 

4,958 

138,921 

1,785 

$ 31,550,464 

$ 31,732,705 

$ 36,545,563 

$ 32,779,095 

$ 25,925,083 

Tangible common equity to tangible assets ratio (a)/(b)

 8.85% 

 7.32% 

 9.01% 

 9.92% 

 10.99% 

* Intangible assets other than mortgage servicing rights.

23

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Results of Operations

(Dollars in thousands)
Net interest income
Provision for credit losses
Non-interest income
Investment securities gains (losses), net
Non-interest expense
Income taxes

Income (expense) attributable to non-
controlling interest
Net income attributable to Commerce 
   Bancshares, Inc.

N.M. - Not meaningful.

2023

2022

2021

 '23-'22 

 '22-'21 

 '23-'22 

 '22-'21 

$ Change

% Change

$  998,129  $  942,185  $  835,424  $ 
66,326   
560,393   
30,059   
(805,901)   
(145,711)   

(35,451)   
573,045   
14,985   
(930,982)   
(134,549)   

(28,071)   
546,535   
20,506   
(848,777)   
(132,358)   

55,944  $  106,761 
94,397 
7,380   
(13,858) 
26,510   
(9,553) 
(5,521)   
42,876 
82,205   
(13,353) 
2,191   

 5.9% 
 26.3 
 4.9 
 (26.9) 
 9.7 
 1.7 

 12.8% 
(142.3) 
(2.5) 
(31.8) 
5.3 
(9.2) 

(8,117)   

(11,621)   

(9,825)   

(3,504)   

1,796 

 (30.2) 

 18.3 

$  477,060  $  488,399  $  530,765  $ 

(11,339)  $ 

(42,366) 

 (2.3) %

 (8.0) %

Net  income  attributable  to  Commerce  Bancshares,  Inc.  (net  income)  for  2023  was  $477.1  million,  a  decrease  of 
$11.3 million, or 2.3%, compared to $488.4 million in 2022.  Diluted income per common share was $3.64 in 2023, compared 
to $3.67 in 2022.  The decrease in net income resulted mainly from an increase of $82.2 million in non-interest expense, partly 
offset  by  increases  in  net  interest  income  of  $55.9  million  and  non-interest  income  of  $26.5  million.    The  return  on  average 
assets  was  1.49%  in  2023  compared  to  1.45%  in  2022,  and  the  return  on  average  common  equity  was  17.94%  in  2023 
compared  to  17.31%  in  2022.    At  December  31,  2023,  the  ratio  of  tangible  common  equity  to  tangible  assets  increased  to 
8.85%, compared to 7.32% at year end 2022.  

During  2023,  net  interest  income  grew  mainly  due  to  increases  of  $338.1  million  in  interest  income  earned  on  loans  and 
$88.2 million in interest income earned on deposits with banks, mainly due to higher average rates, partly offset by increases in 
interest expense on deposits and borrowings of $215.7 million and $110.2 million, respectively, mainly due to higher average 
rates paid.  Total rates earned on average interest earning assets increased 134 basis points this year, while funding costs for 
deposits and borrowings increased 156 basis points.  The provision for credit losses increased mainly due to higher net loan 
charge-offs and an increase in the estimate of the allowance for credit losses this year compared to last year.  Net loan charge-
offs increased $12.0 million, mainly due to higher credit card, consumer and business loan net charge-offs in 2023.

Non-interest income grew 4.9% in 2023, mainly due to increases in bank card and trust fees.  Net investment securities gains 
of  $15.0  million  were  recorded  in  2023  and  were  comprised  mainly  of  net  fair  value  gains  on  the  Company's  private  equity 
investment  portfolio,  partly  offset  by  losses  on  sales  of  available  for  sale  securities.    Non-interest  expense  increased  $82.2 
million in 2023 compared to 2022, mainly due to higher salaries and benefits expense and deposit insurance expense.

Net  income  attributable  to  Commerce  Bancshares,  Inc.  (net  income)  for  2022  was  $488.4  million,  a  decrease  of 
$42.4 million, or 8.0%, compared to $530.8 million in 2021.  Diluted income per common share was $3.67 in 2022, compared 
to $3.91 in 2021.  The decrease in net income resulted from an increase of $94.4 million in the provision for credit losses, as 
well  as  an  increase  of  $42.9  million  in  non-interest  expense  and  a  decrease  of  $13.9  million  in  non-interest  income.    These 
decreases to net income were partly offset by increases in net interest income of $106.8 million and a decrease in income tax 
expense  of  $13.4  million.    The  return  on  average  assets  was  1.45%  in  2022  compared  to  1.55%  in  2021,  and  the  return  on 
average  common  equity  was  17.31%  in  2022  compared  to  15.37%  in  2021.    At  December  31,  2022,  the  ratio  of  tangible 
common equity to assets decreased to 7.32%, compared to 9.01% at year end 2021.  

During  2022,  net  interest  income  grew  mainly  due  to  increases  of  $77.6  million  in  interest  income  earned  on  investment 
securities, due to higher average rates earned and higher average balances, and $75.5 million in interest income earned on loans, 
mainly due to higher average rates earned, partly offset by an increase in interest expense on deposits and borrowings of $43.9 
million,  due  to  higher  average  rates  paid.    Total  rates  earned  on  average  interest  earning  assets  increased  41  basis  points  in 
2022, while funding costs for deposits and borrowings increased 23 basis points.  The provision for credit losses increased in 
2022 compared to 2021 due to a significant reduction in the allowance for credit losses on loans during 2021, which did not 
reoccur in 2022.  In addition, there was an increase in the liability for unfunded lending commitments during 2022, compared to 
a  decrease  in  2021.    Net  loan  charge-offs  increased  $496  thousand,  mainly  due  to  business  loan  net  charge-offs  in  2022, 
compared to net loan recoveries recorded in 2021, partly offset by lower credit card loan net charge-offs in 2022.

Non-interest income fell 2.5% in 2022, mainly due to a decrease in loan fees and sales income.  Net investment securities 
gains  of  $20.5  million  were  recorded  in  2022  and  were  comprised  mainly  of  net  fair  value  gains  on  the  Company's  private 

24

 
 
 
 
 
 
 
 
 
 
 
equity  investment  portfolio,  partly  offset  by  losses  on  sales  of  available  for  sale  securities.    Non-interest  expense  increased 
$42.9 million in 2022 compared to 2021, mainly due to higher salaries and benefits expense and data processing and software 
expense.

The  Company  distributed  a  5%  stock  dividend  for  the  30th  consecutive  year  on  December  19,  2023.    All  per  share  and 

average share data in this report has been restated for the 2023 stock dividend. 

Critical Accounting Estimates and Related Policies

The Company's consolidated financial statements are prepared based on the application of certain accounting policies, the 
most  significant  of  which  are  described  in  Note  1  to  the  consolidated  financial  statements.    Certain  of  these  policies  require 
numerous  estimates  and  strategic  or  economic  assumptions  that  may  prove  inaccurate  or  be  subject  to  variations  which  may 
significantly  affect  the  Company's  reported  results  and  financial  position  for  the  current  period  or  future  periods.  The  use  of 
estimates,  assumptions,  and  judgments  are  necessary  when  financial  assets  and  liabilities  are  required  to  be  recorded  at,  or 
adjusted  to  reflect,  fair  value.    Current  economic  conditions  may  require  the  use  of  additional  estimates,  and  some  estimates 
may be subject to a greater degree of uncertainty due to the current instability of the economy. The Company has identified 
several  policies  as  being  critical  because  they  require  management  to  make  particularly  difficult,  subjective  and/or  complex 
judgments about matters that are inherently uncertain and because of the likelihood that materially different amounts would be 
reported  under  different  conditions  or  using  different  assumptions.  These  estimates  and  related  policies  are  the  Company's 
allowance for credit losses and fair value measurement policies.

Allowance for Credit Losses

The Company's Allowance for Credit Losses policies govern the processes and procedures used to estimate the collectability 
of  its  loan  portfolio  and  unfunded  lending  commitments,  and  the  potential  for  credit  losses  in  its  available  for  sale  debt 
securities portfolio.  

Allowance for Credit Losses – Loans and Unfunded Lending Commitments

The  Company  performs  periodic  and  systematic  detailed  reviews  of  its  loan  portfolio  and  unfunded  lending 
commitments  to  assess  overall  collectability.  The  level  of  the  allowance  for  credit  losses  on  loans  and  unfunded  lending 
commitments  reflects  the  Company's  estimate  of  the  losses  expected  in  the  loan  portfolio  and  unfunded  lending 
commitments over the assets’ contractual term.

The allowance for credit loss is an estimate that is subject to uncertainty due to the various assumptions and judgments 

used in the estimation process. 

The  allowance  for  credit  losses  is  measured  on  a  collective  (pool)  basis.    Loans  are  aggregated  into  pools  based  on 
similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share 
similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.  

The  allowance  for  credit  losses  is  measured  using  an  average  historical  loss  model  which  incorporates  relevant 
information about past events (including historical credit loss experience on loans with similar risk characteristics), current 
conditions, and an economic forecast that may affect the collectability of the remaining cash flows over the contractual term 
of the loans.  The calculated loss rate is increased or decreased to reflect expectations of future losses given a single path 
economic  forecast.  These  adjustments  to  the  loss  rate  are  based  on  results  from  various  regression  models  projecting  the 
impact of the macroeconomic variables.  The forecast is used for a reasonable and supportable period before reverting to 
historical averages using a straight-line method.  

Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or 
macroeconomic  forecast  such  as  changes  in  portfolio  composition,  underwriting  practices,  or  significant  unique  events  or 
conditions.

Adjustments to the allowance for credit losses are made by increases to or reductions in the provision for credit losses, 

which are reflected in the consolidated statements of income.

Assumptions,  Judgments,  and  Uncertainties:    The  uncertainty  in  the  estimation  of  the  allowance  for  credit  losses  is 
created  because  key  assumptions  and  judgements  are  applied  throughout  the  process.    Key  assumptions  include 
segmentation of the portfolio into pools, calculations of life of a loan using a combination of contractual terms and expected 
prepayment speeds and forecast of macroeconomic conditions. The Company utilizes a third-party macro-economic forecast 

25

that  continuously  changes  due  to  economic  conditions  and  events.    The  single  path  economic  forecast  includes  key 
macroeconomic  variables  including  GDP,  disposable  income,  unemployment  rate,  various  interest  rates,  consumer  price 
index  (CPI)  inflation  rate,  housing  price  index  (HPI),  commercial  real  estate  price  index  (CREPI)  and  market  volatility.  
Each  reporting  period,  the  base  macroeconomic  forecast  scenario  is  evaluated  to  ensure  it  is  not  inconsistent  with 
management’s expectations. Changes in the forecast cause fluctuations in the estimates of the allowance for credit losses on 
loans and the liability for unfunded lending commitments. Potential changes in any one economic variable may or may not 
affect the overall allowance because a variety of economic variables and inputs are considered in estimating the allowance, 
and changes in those variables and inputs may not occur at the same rate, may not be consistent across product types and 
may have offsetting impacts to other changing variables and inputs.  

Data points such as loan mix, level of loan balances outstanding, portfolio performance, line utilization trends and risk 

ratings change throughout the life of a portfolio which could cause changes to the expected credit losses. 

Qualitative  factors  not  included  in  historical  information  or  macroeconomic  forecast  require  significant  judgment  to 
identify and determine how to apply to the estimate for credit losses. The qualitative factors continuously evolve in reaction 
to other changing assumptions, data inputs and industry trends.

The Company uses its best judgment to assess the macroeconomic forecast, key assumptions and internal and external 
data  in  estimating  the  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments.    These 
estimates are subject to continuous refinement based on changes in the underlying external and internal data.

Impact if actual results differ from assumptions:  The allowance for credit losses represents management’s best estimate 
of  expected  current  credit  losses  in  the  loan  portfolio  and  within  the  Company’s  unfunded  lending  commitments,  but 
changes  in  the  inputs  and  assumptions  described  above  could  significantly  impact  the  calculated  estimated  credit  losses.  
Therefore,  actual  credit  losses  may  differ  significantly  from  estimated  results.  Significant  deterioration  in  circumstances 
relating to loan quality and economic conditions could result in a requirement for additional allowance.  Likewise, an upturn 
in  loan  quality  and  improved  economic  conditions  may  require  a  reduction  in  the  allowance  for  credit  losses.    In  either 
instance, changes could have a significant impact on our financial condition and results of operations.

Allowance for Credit Losses - Available for Sale Debt Securities 

The level of the allowance for credit losses on available for sale securities reflects the Company’s estimate of the losses 
expected in the available for sale debt security portfolio.  In order to estimate the allowance for credit losses on available for 
sale  debt  securities,  the  Company  performs  quarterly  reviews  of  its  investment  portfolio  to  identify  securities  in  an 
unrealized loss position. 

Changes to the allowance for credit losses are made by changes to or reductions in the provision for credit losses, which 

are reflected in the consolidated statements of income.

Assumptions, Judgments, and Uncertainties:  The Company’s model for establishing its allowance for credit losses uses 
cash flows projected to be received over the estimated life of the securities, discounted to present value, and compared to the 
current amortized cost bases of the securities.  Securities for which fair value is less than amortized cost are reviewed for 
impairment.    Special  emphasis  is  placed  on  securities  whose  credit  rating  has  fallen  below  Baa3  (Moody's)  or  BBB- 
(Standard & Poor's), whose fair values have fallen more than 20% below purchase price, or those which have been identified 
based on management’s judgment.  These securities are placed on a watch list and cash flow analyses are prepared on an 
individual security basis. Certain securities are analyzed using a projected cash flow model, discounted to present value, and 
compared to the current amortized cost bases of the securities. The model uses input factors such as cash flow projections, 
contractual payments required, expected delinquency rates, credit support from other tranches, prepayment speeds, collateral 
loss severity rates (including loan to values), and various other information related to the underlying collateral. Securities 
not  analyzed  using  the  cash  flow  model  are  analyzed  by  reviewing  risk  ratings,  credit  support  agreements,  and  industry 
knowledge to project future cash flows and any possible credit impairment.

Impact if actual results differ from assumptions:  The allowance for credit losses represents management’s best estimate 
of  expected  credit  losses  in  the  available  for  sale  debt  securities  portfolio,  but  significant  change  in  interest  rates  and 
deterioration  in  economic  conditions  could  result  in  a  requirement  for  additional  allowance.    Likewise,  an  increase  in 
interest  rates  and  improved  economic  conditions  may  require  a  reduction  in  the  allowance  for  credit  losses.    In  either 
instance, anticipated changes could have a significant impact on our financial condition and results of operations.

26

Fair Value Measurement

Investment securities, including available for sale debt, trading, equity and other securities, residential mortgage loans held 
for sale, derivatives and deferred compensation plan assets and associated liabilities are recorded at fair value on a recurring 
basis.  Additionally, from time to time, other assets and liabilities may be recorded at fair value on a nonrecurring basis, such as 
loan values that have been reduced based on the fair value of the underlying collateral, other real estate (primarily foreclosed 
property),  non-marketable  equity  securities  and  certain  other  assets  and  liabilities.  These  nonrecurring  fair  value  adjustments 
typically involve write-downs of individual assets or application of lower of cost or fair value accounting.

Assumptions, Judgments, and Uncertainties:  Fair value is an estimate of the exchange price that would be received to sell an 
asset or paid to transfer a liability in an orderly transaction (i.e., not a forced transaction, such as a liquidation or distressed sale) 
between  market  participants  at  the  measurement  date  and  is  based  on  the  assumptions  market  participants  would  use  when 
pricing an asset or liability. Fair value measurement and disclosure guidance establishes a three-level hierarchy for disclosure of 
assets and liabilities recorded at fair value. 

Fair value is measured based on a variety of inputs. Fair value may be based on quoted market prices for identical assets or 
liabilities  traded  in  active  markets  (Level  1  valuations).  If  market  prices  are  not  available,  quoted  market  prices  for  similar 
instruments traded in active markets, quoted prices for identical or similar instruments in markets that are not active, or model-
based  valuation  techniques  for  which  all  significant  assumptions  are  observable  in  the  market  are  used  (Level  2  valuations). 
Where  observable  market  data  is  not  available,  the  valuation  is  generated  from  model-based  techniques  that  use  significant 
assumptions not observable in the market (Level 3 valuations). Unobservable assumptions reflect the Company’s estimates for 
assumptions  that  market  participants  would  use  in  pricing  the  asset  or  liability.  Valuation  techniques  typically  include 
discounted cash flow models and similar techniques, but may also include the use of market prices of assets or liabilities that 
are not directly comparable to the subject asset or liability.

The  selection  and  weighting  of  the  various  fair  value  techniques  may  result  in  a  fair  value  higher  or  lower  than  carrying 

value. Considerable judgment may be involved in determining the amount that is most representative of fair value.

For assets and liabilities recorded at fair value, the Company looks to active and observable market data when developing 
fair value measurements for those items where there is an active market. Certain assets and liabilities are not actively traded in 
observable markets, and the Company must use alternative valuation techniques to derive an estimated fair value measurement.  
In doing so, the Company may be required to make judgments about assumptions market participants would use in estimating 
the fair value of the financial instrument. The assumptions used to determine fair value adjustments are regularly evaluated by 
management for relevance under current facts and circumstances.

Changes  in  market  conditions  may  reduce  the  availability  of  quoted  prices  or  observable  data.  For  example,  reduced 
liquidity  in  the  capital  markets  or  changes  in  secondary  market  activities  could  result  in  observable  market  inputs  becoming 
unavailable. When market data is not available, the Company uses valuation techniques requiring more management judgment 
to estimate the appropriate fair value.

Impairment  analysis  also  relates  to  long-lived  assets  and  core  deposit  and  other  intangible  assets.  An  impairment  loss  is 
recognized if the carrying amount of the asset is not likely to be recoverable and exceeds its fair value. In determining the fair 
value, management uses models and applies the techniques and assumptions previously discussed.

At December 31, 2023, assets and liabilities measured using observable inputs that are classified as either Level 1 or Level 2 
represented  98.2%  and  99.6%  of  total  assets  and  liabilities  recorded  at  fair  value,  respectively.    Valuations  generated  from 
model-based techniques that use at least one significant assumption not observable in the market are considered Level 3, and 
the Company's Level 3 assets totaled $177.8 million, or 1.8% of total assets recorded at fair value on a recurring basis. The fair 
value hierarchy, the extent to which fair value is used to measure assets and liabilities, and the valuation methodologies and key 
inputs used are discussed in Note 17 on Fair Value Measurements.

Impact if actual results differ from assumptions:  Changes in fair value are recorded either in earnings or accumulated other 
comprehensive income.  Adjustments in the inputs and assumptions described above could significantly impact the fair values 
of the Company’s assets and liabilities and have a significant impact on our financial condition and results of operations.

27

Net Interest Income

Net interest income, the largest source of revenue, results from the Company’s lending, investing, borrowing, and deposit 
gathering activities.  It is affected by both changes in the level of interest rates and changes in the amounts and mix of interest 
earning  assets  and  interest  bearing  liabilities.    The  following  table  summarizes  the  changes  in  net  interest  income  on  a  fully 
taxable equivalent basis, by major category of interest earning assets and interest bearing liabilities, identifying changes related 
to volumes and rates.  Changes not solely due to volume or rate changes are allocated to rate.

(In thousands)
Interest income, fully taxable-equivalent basis
Loans:
Business
Real estate - construction and land
Real estate - business
Real estate - personal
Consumer
Revolving home equity
Consumer credit card

Total interest on loans

Loans held for sale
Investment securities:
U.S. government and federal agency obligations
Government-sponsored enterprise obligations
State and municipal obligations
Mortgage-backed securities
Asset-backed securities
Other securities

Total interest on investment securities

 Federal funds sold 
 Securities purchased under agreements to resell
Interest earning deposits with banks
Total interest income
Interest expense
Interest bearing deposits:
Savings
Interest checking and money market
Certificates of deposit of less than $100,000
Certificates of deposit of $100,000 and over

Federal funds purchased
Securities sold under agreements to resell
Other borrowings
Total interest expense
Net interest income, fully taxable-equivalent basis

$ 

2023

Change due to

Average 
Volume

Average 
Rate

 Total

2022

Change due to

Average 
Volume

Average 
Rate

$ 

15,048  $  113,212  $  128,260  $ 
55,345   
43,081   
12,264   
80,182   
64,631   
15,551   
15,851   
11,262   
4,589   
37,266   
36,426   
840   
10,150   
9,127   
1,023   
12,391   
10,728   
1,663   
339,445   
288,467   
50,978   
(54)   
83   
(137)   

(14,493)  $ 
3,034   
6,909   
1,452   
2,516   
(200)   
(3,377)   
(4,159)   
(434)   

25,763  $ 
18,157   
22,671   
1,159   
5,167   
3,002   
3,935   
79,854   
191   

(3,589)   
205   
(12,406)   
(14,481)   
(17,460)   
2,859   
(44,872)   
27   
(11,987)   
6,630   
639   

(12,585)   
185   
(3,435)   
7,436   
17,062   
(1,819)   
6,844   
220   
2,989   
81,520   
380,123   

(16,174)   
390   
(15,841)   
(7,045)   
(398)   
1,040   
(38,028)   
247   
(8,998)   
88,150   
380,762   

12,468   
92   
1,089   
(82)   
12,336   
4,599   
30,502   
61   
6,449   
(1,375)   
31,044   

(4,261)   
21   
(1,689)   
40,827   
13,675   
(2,133)   
46,440   
347   
(21,179)   
13,271   
118,924   

Total

11,270 
21,191 
29,580 
2,611 
7,683 
2,802 
558 
75,695 
(243) 

8,207 
113 
(600) 
40,745 
26,011 
2,466 
76,942 
408 
(14,730) 
11,896 
149,968 

(60)  
(4,055)   
610   
5,231   
9,117   
(124)   
28,598   
39,317   
(38,678)  $ 

76   
125,332   
36,611   
51,928   
14,312   
49,266   
9,058   
286,583   
93,540  $ 

16 

121,277   
37,221   
57,159   
23,429 
49,142 
37,656   
325,900   
54,862  $ 

107  
732   
(174)   
(499)   
42  
31  
1,817   
2,056   
28,988  $ 

(389) 
(496)   
17,979 
17,247   
311 
485   
1,321 
1,820   
1,819 
1,777   
22,393 
22,362   
1,835 
18   
43,213   
45,269 
75,711  $  104,699 

Net interest income totaled $998.1 million in 2023, increasing $55.9 million, or 5.9%, compared to $942.2 million in 2022.  
On a fully taxable-equivalent (FTE) basis, net interest income totaled $1.0 billion, and increased $54.9 million over 2022.  This 
growth  was  mainly  due  to  increases  of  $339.4  million  in  interest  earned  on  loans  and  $88.2  million  in  interest  earned  on 
balances  at  the  Federal  Reserve,  both  mainly  due  to  higher  average  rates  earned.    These  increases  were  partly  offset  by  an 
increase of $325.9 million in interest expense on deposits and borrowings, mainly due to higher average rates paid, and lower 
interest earned on investment securities of $38.0 million, mainly due to lower average balances.  The net yield on earning assets 
(FTE) was 3.16% in 2023 compared with 2.85% in 2022. The fully taxable-equivalent basis uses a federal income tax rate of 
21%.

28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
During 2023, loan interest income (FTE) grew $339.4 million over 2022 mainly due to an increase in rates earned for all 
loan categories and a $1.2 billion, or 7.8%, increase in average loan balances.  The average fully taxable-equivalent rate earned 
on the loan portfolio increased 172 basis points to 5.90% in 2023 compared to 4.18% in 2022.  The higher rates earned on the 
loan portfolio were partly related to actions taken by the Federal Reserve to raise short-term interest rates, which caused most of 
the Company's variable rate loan portfolio to re-price higher.  Additionally, fixed rate loans were generally originated in 2023 at 
higher  interest  rates  than  the  weighted-average  of  the  portfolio  of  fixed  rate  loans.    Increased  interest  earned  on  business, 
business  real  estate  and  construction  and  land  loans  was  the  main  driver  of  overall  higher  interest  income.    Business  loan 
interest income increased $128.3 million due to a 196 basis point increase in the average rate earned and an increase of $405.2 
million,  or  7.5%,  in  average  balances.    Business  real  estate  loan  interest  grew  $80.2  million  in  2023  compared  to  2022  as  a 
result of an increase of 181 basis points in the average rate earned and higher average balances of $372.0 million, or 11.6%.  
Interest earned on construction and land loans increased $55.3 million due to an increase of 292 basis points in the average rate 
earned  and  growth  of  $243.8  million,  or  19.8%,  in  average  balances.    Interest  on  personal  real  estate  loans  increased  $15.9 
million as the average rate earned increased 38 basis points and the average balance grew $137.4 million.  Interest on consumer 
loans grew $37.3 million over the prior year as the average rate earned increased 174 basis points.  Revolving home equity loan 
interest increased $10.2 million due to an increase of 301 basis points in the average rate earned and growth in average balances 
of $22.7 million.  Interest on consumer credit card loans was higher by $12.4 million due to an increase of 191 basis points in 
the average rate earned and a $14.0 million increase in average balances.

Fully  taxable-equivalent  interest  income  on  total  investment  securities  decreased  $38.0  million  during  2023,  as  average 
balances declined $2.6 billion, while the average rate earned increased 14 basis points.  The average rate on the total investment 
securities portfolio was 2.29% in 2023 compared to 2.15% in 2022, while the average balance of the total investment securities 
portfolio (excluding unrealized fair value adjustments on available for sale debt securities) was $12.4 billion in 2023 compared 
to an average balance of $14.9 billion in 2022.  The decrease in interest income was mainly due to lower interest income earned 
on  U.S.  government  securities,  state  and  municipal  securities  and  mortgage-backed  securities.    Interest  earned  on  U.S. 
government  securities  decreased  $16.2  million  mainly  due  to  lower  treasury  inflation-protected  securities  (TIPS)  interest 
income of $14.3 million.  Average balances of U.S. government securities decreased $96.0 million and the average rate earned 
declined  125  basis  points.    The  decrease  of  $15.8  million  in  interest  earned  on  state  and  municipal  securities  was  due  to  a 
decrease  of  $542.8  million  in  average  balances  and  a  decline  of  23  basis  points  in  average  rate  earned.    Interest  earned  on 
mortgage-backed  securities  decreased  $7.0  million  due  to  a  lower  average  balances  of  $742.6  million,  partly  offset  by  an 
increase of 12 basis points in the average rate earned.  Interest earned on asset-backed securities decreased $398 thousand, due 
to a decline in average balances of $1.2 billion, mostly offset by an increase of 62 basis points in the average rate earned.

Interest  on  securities  purchased  under  resell  agreements  decreased  $9.0  million  compared  to  2022  due  to  a  decrease  in 
average balances of $793.8 million, partly offset by growth of 43 basis points in the average rate.  Interest income on balances 
at the Federal Reserve increased $88.2 million over 2022, mainly due to a 416 basis point increase in the average rate earned 
and growth in average balances of $597.3 million.

During 2023, interest expense on deposits increased $215.7 million over 2022 and resulted mainly from a 126 basis point 
increase  in  the  overall  average  rate  paid  on  deposits.    Interest  expense  on  interest  checking  and  money  market  accounts 
increased $121.3 million mainly due to higher rates paid, which grew 94 basis points, slightly offset by lower average balances 
of $1.4 billion.  Interest expense on certificates of deposit grew $94.4 million, mainly due to a 350 basis point increase in the 
average rate paid, coupled with a $1.4 billion increase in average balances.  The overall rate paid on total deposits increased 
from .18% in 2022 to 1.44% in the current year.  Interest expense on borrowings increased $110.2 million mainly due to a 210 
basis point increase in the rate paid on securities sold under repurchase agreements and an increase in $711.3 million in average 
Federal Home Loan Bank (FHLB) borrowings.  The Company did not have any outstanding FHLB borrowings at December 31, 
2023.  The overall average rate incurred on all interest bearing liabilities was 1.86% in 2023, compared to .30% in 2022.  

Net  interest  income  totaled  $942.2  million  in  2022,  increasing  $106.8  million,  or  12.8%,  compared  to  $835.4  million  in 
2021.  On an FTE basis, net interest income totaled $951.8 million, and increased $104.7 million over 2021.  This growth was 
mainly due to an increase of $75.7 million in interest earned on loans, due to higher average rates earned and an increase of 
$76.9 million in interest earned on investment securities, due to higher rates and average balances, partly offset by an increase 
of  $45.3  million  in  interest  expense  on  deposits  and  borrowings,  due  to  higher  average  rates  paid.    The  net  yield  on  earning 
assets (FTE) was 2.85% in 2022 compared with 2.58% in 2021. 

29

During 2022, loan interest income (FTE) grew $75.7 million over 2021 mainly due to an increase in rates earned for all loan 
categories.  The average fully taxable-equivalent rate earned on the loan portfolio increased 51 basis points to 4.18% in 2022 
compared to 3.67% in 2021.  The higher rates earned on the loan portfolio were mostly related to actions taken by the Federal 
Reserve in 2022 to raise short-term interest rates, which caused most of the Company's variable rate loan portfolio to re-price 
higher.  Additionally, fixed rate loans were generally originated in 2022 at higher interest rates than the weighted-average of the 
portfolio of fixed rate loans.  The increase in interest rates earned was partly offset a decline in average loan balances of $102.4 
million, or .7%, in 2022.  Increased interest earned on business real estate and construction and land loans was the main driver 
of overall higher interest income.  Business real estate loan interest grew $29.6 million in 2022 compared to 2021 as a result of 
an  increase  of  71  basis  points  in  the  average  rate  earned  and  higher  average  balances  of  $199.1  million,  or  6.6%.    Interest 
earned on construction and land loans increased $21.2 million due to an increase of 147 basis points in the average rate earned 
and growth of $85.2 million, or 7.4%, in average balances.  Business loan interest income increased $11.3 million mainly due to 
a 49 basis point increase in the average rate earned, partly offset by a decrease of $462.1 million in average balances.   Average 
balances  of  business  loans  included  average  balances  of  $41.9  million  in  Paycheck  Protection  Program  (PPP)  loans  at 
December 31, 2022, which was a decline of $812.2 million from balances of $854.1 million at December 31, 2021.  Interest on 
personal  real  estate  loans  increased  $2.6  million  as  the  average  balance  grew  $44.0  million  and  the  average  rate  earned 
increased four basis points.  Interest on consumer loans grew $7.7 million over 2021 as the average rate earned increased 25 
basis points and average balances were higher by $66.2 million.  Revolving home equity loan interest increased $2.8 million 
due  to  an  increase  of  108  basis  points  in  the  average  rate  earned,  slightly  offset  by  lower  average  balances  of  $5.8  million.  
Interest on consumer credit card loans was higher by $558 thousand due to an increase of 72 basis points in the average rate 
earned, mostly offset by a decline of $30.3 million, or 5.3%, in average balances.

Fully  taxable-equivalent  interest  income  on  total  investment  securities  increased  $76.9  million  during  2022,  as  average 
balances  grew  $1.5  billion  and  the  average  rate  earned  increased  34  basis  points.    The  average  rate  on  the  total  investment 
securities  portfolio was 2.15% in 2022 compared to 1.81% in 2021, while the average balance of the total investment securities 
portfolio (excluding unrealized fair value adjustments on available for sale debt securities) was $14.9 billion in 2022 compared 
to an average balance of $13.5 billion in 2021.  The increase in interest income was mainly due to higher interest income earned 
on  mortgage-backed,  asset-backed  and  U.S.  government  securities.    Interest  earned  on  mortgage-backed  securities  increased 
$40.7 million due to a 59 basis point increase in the average rate earned.  The increase of $26.0 million in interest earned on 
asset-backed securities was due to an increase of 35 basis points in the average rate earned coupled with growth of $1.1 billion 
in average balances.  Interest earned on U.S. government securities grew $8.2 million and was mainly impacted by growth of 
$7.3 million in inflation income on TIPS.  Average balances of U.S. government securities increased $301.9 million, while the 
average rate earned declined 39 basis points.  

Interest on securities purchased under resell agreements decreased $14.7 million compared to 2021 due to a decrease of 142 
basis points in the average rate, partly offset by growth in average balances of $220.1 million.  Interest earned on deposits with 
banks increased $11.9 million over 2021, mainly due to a 98 basis point increase in the average rate earned, partly offset by a 
decline in average balances of $1.1 billion.

During  2022,  interest  expense  on  deposits  increased  $19.2  million  over  2021  and  resulted  mainly  from  an  11  basis  point 
increase  in  the  overall  average  rate  paid  on  deposits.    Interest  expense  on  interest  checking  and  money  market  accounts 
increased $18.0 million mainly due to higher rates paid, which grew 12 basis points, coupled with higher average balances of 
$1.1  billion.    Interest  expense  on  certificates  of  deposit  over  $100,000  grew  $1.3  million,  mainly  due  to  a  37  basis  point 
increase in the average rate paid.  The overall rate paid on total deposits increased from .07% in 2021 to .18% in the current 
year.    Interest  expense  on  borrowings  increased  $26.0  million  mainly  due  to  a  95  basis  point  increase  in  the  rate  paid  on 
securities sold under repurchase agreements.  The overall average rate incurred on all interest bearing liabilities was .30% in 
2022, compared to .07% in 2021. 

Provision for Credit Losses

The provision for credit losses is comprised of provisions for credit losses on loans and unfunded lending commitments and 
is  recorded  to  adjust  the  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments  to  a  level 
deemed adequate by management based on the factors mentioned in the “Allowance for Credit Losses on Loans and Liability 
for Unfunded Lending Commitments” section of this discussion.  The provision for credit losses was $35.5 million in 2023, an 
increase of $7.4 million over the 2022 provision.  

  The  provision  for  credit  losses  on  loans  for  the  year  ended  December  31,  2023  was  $43.3  million,  compared  to  $19.2 
million in 2022.  The allowance for credit losses on loans totaled $162.4 million at December 31, 2023, an increase of $12.3 
million compared to the prior year, and represented .94% of loans at year end 2023, compared to .92% at December 31, 2022.  

30

The  provision  for  unfunded  lending  commitments  was  a  benefit  of  $7.9  million  during  2023,  compared  to  a  provision  of 
$8.9 million in 2022.  The liability for unfunded lending commitments was $25.2 million at December 31, 2023, compared to 
$33.1 million at December 31, 2022.

Non-Interest Income

(Dollars in thousands)
 Bank card transaction fees
Trust fees
Deposit account charges and other fees
Consumer brokerage services
Capital market fees
Loan fees and sales
Other
Total non-interest income
Non-interest income as a % of total revenue*
Total revenue per full-time equivalent employee

$ 

$ 

$ 

2023
191,156 
190,954 
90,992 
17,223 
14,100 
11,165 
57,455 
573,045 

$ 

$ 

 36.5% 

333.0 

$ 

2022
176,144  $ 
184,719 
94,381 
19,117 
14,231 
13,141 
44,802 
546,535  $ 
 36.7% 
324.1  $ 

2021
167,891 
188,227 
97,217 
18,362 
15,943 
29,720 
43,033 
560,393 

 40.1% 

305.6 

*  Total revenue is calculated as net interest income plus non-interest income.

% Change

 '23-'22 

 '22-'21 

 8.5% 
 3.4 
 (3.6) 
 (9.9) 
 (0.9) 
 (15.0) 
 28.2 
 4.9% 

 4.9% 
 (1.9) 
 (2.9) 
 4.1 
 (10.7) 
 (55.8) 
 4.1 
 (2.5) %

Below is a summary of net bank card transaction fees for the years ended December 31, 2023, 2022 and 2021, respectively. 

(Dollars in thousands)

Net corporate card fees

Net debit card fees

Net merchant fees

Net credit card fees

2023

2022

2021

 '23-'22 

 '22-'21 

% Change

$ 

110,641  $ 

100,012  $ 

43,881   

22,186   

14,448   

40,968   

20,604   

14,560   

91,701 

41,010 

20,036 

15,144 

 10.6% 

 7.1 

 7.7 

 (0.8) 

 8.5% 

 9.1% 

 (.1) 

 2.8 

 (3.9) 

 4.9% 

Total bank card transaction fees

$ 

191,156  $ 

176,144  $ 

167,891 

Non-interest  income  totaled  $573.0  million,  an  increase  of  $26.5  million,  or  4.9%,  compared  to  $546.5  million  in  2022.    

Bank card fees increased $15.0 million, or 8.5%, over the prior year, mainly due to increases in net corporate card fees of $10.6 
million, net debit card fees of $2.9 million and net merchant fees of $1.6 million.  The growth in net corporate card fees over 
the prior year was mainly due to lower rewards and network expense coupled with higher interchange income.  Net debit card 
fees increased mainly due to lower network expense, while net merchant fees increased mainly due to higher merchant discount 
fees.    Trust  fee  income  increased  $6.2  million,  or  3.4%,  as  a  result  of  higher  private  client  trust  fees  (up  4.3%),  which 
comprised 80.4% of trust fee income in 2023.  The market value of total customer trust assets totaled $68.9 billion at year end 
2023, which was an increase of 14.2% over year end 2022 balances.  Deposit account fees decreased $3.4 million, or 3.6%, 
mainly due to lower overdraft and return item fees of $8.3 million, partly offset by growth in corporate cash management fees 
of  $3.8  million.    In  2023,  corporate  cash  management  fees  comprised  61.9%  of  total  deposit  fees,  while  overdraft  fees 
comprised 12.8% of total deposit fees.  Revenue from consumer brokerage services decreased $1.9 million, or 9.9%, mainly 
due to lower annuity fees, while loan fees and sales decreased $2.0 million, or 15.0%, mainly due to lower mortgage banking 
revenue.  Other non-interest income increased $12.7 million, or 28.2%, over the prior year mainly due to higher letter of credit 
fees of $3.2 million, cash sweep commissions of $2.9 million, gains on the sale of real estate of $2.1 million and swap fees of 
$1.1  million.    In  addition,  increases  of  $6.4  million  in  fair  value  adjustments  were  recorded  on  the  Company's  deferred 
compensation plan, which are held in a trust and recorded as both an asset and a liability, affecting both other income and other 
expense.  These increases were partly offset by lower tax credit sales income of $2.4 million.

During 2022, non-interest income totaled $546.5 million, a decrease of $13.9 million, or 2.5%, compared to $560.4 million 
in 2021.    Trust fee income decreased $3.5 million, or 1.9%, as a result of lower institutional (down 7.0%), mutual fund (down 
10.9%) and private client trust fees (down .3%).  Private client trust fees comprised 79.7% of trust fee income in 2022.  The 
market value of total customer trust assets totaled $60.3 billion at year end 2022, which was a decrease of 13.0% from year end 
2021 balances.  Bank card fees increased $8.3 million, or 4.9%, over 2021, mainly due to an increase in net corporate card fees 
of $8.3 million.  The growth in net corporate card fees over 2021 was mainly due to higher interchange income, partly offset by 
higher rewards expense.  Deposit account fees decreased $2.8 million, or 2.9%, mainly due to lower overdraft and return item 
fees of $4.2 million and personal account deposit fees of $1.2 million, partly offset by growth in corporate cash management 

31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
fees  of  $2.5  million.    In  2022,  corporate  cash  management  fees  comprised  55.6%  of  total  deposit  fees,  while  overdraft  fees 
comprised 21.1% of total deposit fees.  In September 2022, the Company implemented enhancements to consumer checking 
accounts that eliminated return items fees and lowered overdraft fees.  Capital market fees decreased $1.7 million, or 10.7%, 
compared to 2021, while revenue from consumer brokerage services increased $755 thousand, or 4.1%, mainly due to growth in 
annuity fees.  Loan fees and sales decreased $16.6 million, or 55.8%, mainly due to lower mortgage banking revenue.  Other 
non-interest income increased $1.8 million, or 4.1%, over 2021 mainly due to higher cash sweep commissions of $8.2 million 
and lease income of $1.3 million, income of $2.2 million from a life insurance death benefit recorded in the second quarter of 
2022, a $2.6 million loss on an equity method investment recorded in 2021 and a lease impairment of $1.1 million recorded in 
2021.  These increases were partly offset by gains of $5.6 million recorded mainly on the sales of branch properties in 2021.  In 
addition, a decrease of $6.6 million in fair value adjustments was recorded on the Company's deferred compensation plan.

Investment Securities Gains (Losses), Net

(In thousands)

2023

2022

2021

 Net gains (losses) on sales of available for sale debt securities

$ 

(8,444)  $ 

(20,273)  $ 

(3,284) 

 Net gains (losses) on sales of equity securities

 Fair value adjustments on equity securities, net

 Net gains (losses) on sales of private equity investments

 Fair value adjustments of private equity investments

 Total investment securities gains (losses), net

— 

(487) 

(100) 

24,016 

17 

(943) 

(2,128) 

43,833 

$ 

14,985 

$ 

20,506 

$ 

— 

187 

1,452 

31,704 

30,059 

Net gains and losses on investment securities during 2023, 2022 and 2021 are shown in the table above.  Included in these 
amounts are gains and losses arising from sales of securities from the Company’s available for sale debt portfolio and gains and 
losses relating to private equity investments, which are primarily held by the Parent’s majority-owned private equity subsidiary.  
The gains and losses on private equity investments include fair value adjustments, in addition to gains and losses realized upon 
disposition.  The portions of private equity investment gains and losses that are attributable to minority interests are reported as 
non-controlling interest in the consolidated statements of income, and resulted in expense of $4.8 million in 2023, $8.5 million 
in 2022, and $6.5 million in 2021. 

Net  securities  gains  of  $15.0  million  were  recorded  in  2023,  which  included  net  gains  of  $24.0  million  in  fair  value 
adjustments  on  private  equity  investments.    This  increase  was  partly  offset  by  net  losses  of  $8.4  million  realized  on  sales 
resulting from the Company's sale of approximately $1.1 billion (book value) in bonds, mainly state and municipal securities 
and asset-backed securities, net losses of $100 thousand on sales of private equity investments, and net losses of $487 thousand 
in fair value adjustments on equity securities.   

Net  securities  gains  of  $20.5  million  were  recorded  in  2022,  which  included  net  gains  of  $43.8  million  in  fair  value 
adjustments on private equity investments.  This increase was partly offset by losses of $20.3 million realized on sales resulting 
from the Company's sale of approximately $105 million (book value) in bonds, mainly mortgage-backed and corporate bond 
securities,  net  losses  of  $2.1  million  on  sales  of  private  equity  investments,  and  net  losses  of  $943  thousand  in  fair  value 
adjustments on equity securities.

Net securities gains of $30.1 million were recorded in 2021, which included $1.5 million in net gains realized on sales of 
private equity investments, net gains of $31.7 million in fair value adjustments on private equity investments, and net gains of 
$187 thousand in fair value adjustments on equity investments.  These net gains were offset by losses of $3.3 million realized 
on bond sales resulting from the Company's sale of approximately $73 million (book value) of bonds, mainly mortgage-backed 
securities and municipal securities.

32

 
 
 
 
 
 
 
 
 
 
 
 
Non-Interest Expense 

(Dollars in thousands)

Salaries

Employee benefits

Data processing and software

Net occupancy

Deposit insurance

Marketing

Equipment

Supplies and communication

Other

2023

2022

2021

 '23-'22 

 '22-'21 

$ 

492,977 

$ 

471,260 

$ 

447,238 

 4.6% 

 5.4% 

% Change

91,086 

118,758 

53,629 

33,163 

24,511 

19,548 

19,420 

77,890 

82,787 

110,692 

49,117 

10,583 

23,827 

19,359 

18,101 

63,051 

78,010 

101,792 

48,185 

9,094 

21,856 

18,089 

17,118 

64,519 

 10.0 

 7.3 

 9.2 

 213.4 

 2.9 

 1.0 

 7.3 

 23.5 

 9.7% 

 6.1 

 8.7 

 1.9 

 16.4 

 9.0 

 7.0 

 5.7 

 (2.3) 

 5.3% 

Total non-interest expense

$ 

930,982 

$ 

848,777 

$ 

805,901 

Efficiency ratio
Salaries and benefits as a % of total non-interest 
expense

Number of full-time equivalent employees

 59.2% 

 56.9% 

 57.6% 

 62.7% 

4,718 

 65.3% 

4,594 

 65.2% 

4,567 

Non-interest expense was $931.0 million in 2023, an increase of $82.2 million, or 9.7%, over the previous year.  Salaries 
and benefits expense increased $30.0 million, or 5.4%, mainly due to higher costs for full-time salaries, healthcare expense and 
payroll  taxes,  partly  offset  by  lower  incentive  compensation  expense.    Full-time  equivalent  employees  totaled  4,718  at 
December 31, 2023, compared to 4,594 at December 31, 2022.  Data processing and software expense increased $8.1 million, 
or 7.3%, primarily due to increased costs for service providers and higher bank card processing fees.  Net occupancy expense 
increased $4.5 million, or 9.2%, mainly due to higher depreciation expense and real estate taxes, partly offset by higher rent 
income.  Deposit insurance expense increased $22.6 million due to a $16.0 million accrual during the fourth quarter of 2023 for 
a  one-time  special  assessment  by  the  FDIC  to  replenish  the  Deposit  Insurance  Fund.    Marketing  expense  increased  $684 
thousand, or 2.9%, while supplies and communication expense increased $1.3 million, or 7.3%, mainly due to higher postage 
expense, bank card reissuance fees and office supplies expense.  Other non-interest expense increased $14.8 million, or 23.5%, 
mainly  due  to  higher  costs  for  travel  and  entertainment  expense  (up  $1.9  million),  miscellaneous  losses  (up  $2.1  million), 
pension  plan  expense  ($1.5  million)  and  lower  deferred  origination  costs  (up  $1.6  million).    In  addition,  an  increase  of  $6.4 
million in fair value adjustments were recorded on the Company's deferred compensation plan, and deconversion costs of $2.1 
million relating to the transition of Commerce Financial Advisors support to LPL Financial's Institution Services platform were 
recorded in 2023.

In 2022, non-interest expense was $848.8 million, an increase of $42.9 million, or 5.3%, over 2021.  Salaries and benefits 
expense  increased  $28.8  million,  or  5.5%,  mainly  due  to  higher  costs  for  full-time  salaries,  incentive  compensation,  stock 
compensation, payroll taxes and 401(k) expense.  Salaries expense included expense of $5.4 million for special bonuses paid to 
non-incentivized  full-time  and  part-time  employees  in  2022.    Full-time  equivalent  employees  totaled  4,594  at  December  31, 
2022, reflecting a 1% increase over 2021.  Data processing and software expense increased $8.9 million, or 8.7%, primarily due 
to  higher  bank  card  processing  fees,  software  amortization  and  expense,  and  increased  costs  for  service  providers.    Net 
occupancy expense increased $932 thousand, or 1.9%, mainly due to higher depreciation, utilities and outside services expense, 
partly  offset  by  lower  real  estate  taxes  expense.    Equipment  expense  increased  $1.3  million,  or  7.0%,  mainly  due  to  higher 
depreciation and equipment service contract expense, while marketing expense increased $2.0 million, or 9.0%.  Supplies and 
communication expense increased $983 thousand, or 5.7%, mainly due to higher postage and courier expense and bank card 
reissuance fees, partly offset by lower data network expense.  Other non-interest expense increased slightly over 2021.  Higher 
costs  for  travel  and  entertainment  expense  (up  $5.1  million),  insurance  expense  (up  $1.9  million),  depreciation  expense  on 
leased  assets  (up  $958  thousand)  and  airplane  expense  (up  $864  thousand)  were  offset  by  $8.2  million  in  non-recurring 
litigation  settlement  costs  recorded  in  2021.    In  addition,  the  previously  mentioned  fair  value  adjustments  on  the  Company's 
deferred compensation plan assets decreased $6.6 million from 2021.

Income Taxes

Income  tax  expense  was  $134.5  million  in  2023,  compared  to  $132.4  million  in  2022  and  $145.7  million  in  2021.    The 
effective tax rate, including the effect of non-controlling interest, was 22.0% in 2023 compared to 21.3% in 2022 and 21.5% in 
2021.  Additional information about income tax expense is provided in Note 9 to the consolidated financial statements.

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
Financial Condition 

Loan Portfolio Analysis

Classifications of consolidated loans by major category at December 31, 2023 and 2022 are shown in the table below.  This 
portfolio consists of loans which were acquired or originated with the intent of holding to their maturity.  Loans held for sale 
are  separately  discussed  in  a  following  section.    A  schedule  of  average  balances  invested  in  each  loan  category  below  is 
disclosed  within  the  Average  Balance  Sheets  section  of  Management's  Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations below.

(In thousands)

Commercial:

Business

Real estate — construction and land

Real estate — business

Personal banking:

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans

Balance at December 31

2023

2022

$ 

6,019,036  $ 

1,446,764   

3,719,306   

3,026,041   

2,077,723   

319,894   

589,913   

6,802   

5,661,725 

1,361,095 

3,406,981 

2,918,078 

2,059,088 

297,207 

584,000 

14,957 

$ 

17,205,479  $ 

16,303,131 

The table below presents contractual maturities of the loan portfolio, based on payment due dates, as well as a breakdown of 

fixed rate and floating rate loans at December 31, 2023.  

(In thousands)

Commercial:

Business

Real estate — construction and land

Real estate — business

Personal banking:

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans

Loans with fixed rates

Loans with floating rates

Total loans

In
One Year
or Less

Principal Payments Due
After One
Year Through
Five Years

After Five
Years Through 
Fifteen Years

After Fifteen 
Years

Total

$ 

2,567,095  $ 

3,009,541  $ 

435,052  $ 

7,348  $ 

6,019,036 

372,555   

1,010,254   

821,868   

2,452,951   

58,802   

435,628   

5,153   

8,859   

1,446,764 

3,719,306 

172,385   

546,966   

881,128   

1,425,562   

3,026,041 

790,458   

1,097,854   

16,887   

67,023   

6,802   

84,981   

200,115   

—   

186,399   

218,026   

322,775   

—   

3,012   

2,077,723 

—   

—   

—   

319,894 

589,913 

6,802 

4,815,073  $ 

8,402,662  $ 

2,537,810  $ 

1,449,934  $ 

17,205,479 

1,343,238  $ 

3,946,618  $ 

1,359,742  $ 

704,169  $ 

7,353,767 

3,471,835   

4,456,044   

1,178,068   

745,765   

9,851,712 

4,815,073  $ 

8,402,662  $ 

2,537,810  $ 

1,449,934  $ 

17,205,479 

$ 

$ 

$ 

34

    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table shows loan balances at December 31, 2023, segregated between those with fixed interest rates and those 

with variable rates that fluctuate with an index. 

(In thousands)

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans

Fixed Rate 
Loans

Variable Rate 
Loans

Total

% Variable Rate 
Loans

$ 

2,386,522  $ 

3,632,514  $ 

6,019,036 

 60.4% 

48,130   

1,398,634   

1,446,764 

1,515,970   

2,203,336   

3,719,306 

1,846,408   

1,179,633   

3,026,041 

1,522,230   

555,493   

2,077,723 

—   

27,705   

6,802   

319,894   

562,208   

—   

319,894 

589,913 

6,802 

 96.7 

 59.2 

 39.0 

 26.7 

 100.0 

 95.3 

 — 

$ 

7,353,767  $ 

9,851,712  $ 

17,205,479 

 57.3% 

Total loans at December 31, 2023 were $17.2 billion, an increase of $902.3 million, or 5.5%, over balances at December 31, 
2022.  The increase in loans during 2023 occurred in all categories over the previous year, with the exception of overdrafts.  
Business loans increased $357.3 million, or 6.3%, mainly due to a $173.9 million increase in commercial and industrial loans 
and a $95.1 million increase in lease loans.  Commercial card and tax-advantaged lending, included within business loans, also 
increased during 2023. Construction loans increased $85.7 million, or 6.3%, mainly due to growth in commercial construction 
lending.  Business real estate loans increased $312.3 million, or 9.2%, due mainly to increases in industrial, hotel and senior 
living lending, while multi-family and office building lending declined.  Personal real estate loans increased $108.0 million, or 
3.7%.  The Company sells certain long-term fixed rate mortgage loans to the secondary market, and loan sales in 2023 totaled 
$29.9 million, compared to $111.3 million in 2022.  Consumer loans increased $18.6 million, or .9%, mainly due to growth in 
consumer auto lending.  Health services financing and fixed rate home equity loans also increased, offset by declines in other 
vehicle and equipment lending (mostly comprised of motorcycle loans) and continued run off of marine and recreational vehicle 
loan balances.  Consumer credit card loans increased $5.9 million, or 1.0%, and revolving home equity loan balances increased 
$22.7 million, or 7.6%, compared to balances at year end 2022.

The  Company  currently  holds  approximately  31%  of  its  loan  portfolio  in  the  Kansas  City  market,  25%  in  the  St.  Louis 
market, and 44% in other regional markets. The portfolio is diversified from a business and retail standpoint, with 65% in loans 
to  businesses  and  35%  in  loans  to  consumers.  The  Company  believes  a  diversified  approach  to  loan  portfolio  management, 
strong underwriting criteria and an aversion toward credit concentrations from an industry, geographic and product perspective, 
have contributed to low levels of problem loans and credit losses on loans experienced over the last several years.

The Company participates in credits of large, publicly traded companies which are defined by regulation as shared national 
credits,  or  SNCs.  Regulations  define  SNCs  as  loans  exceeding  $100  million  that  are  shared  by  three  or  more  financial 
institutions.  The  Company  typically  participates  in  these  loans  when  business  operations  are  maintained  in  the  local 
communities or regional markets and opportunities to provide other banking services are present. At December 31, 2023, the 
balance of SNC loans totaled approximately $1.5 billion, with an additional $2.2 billion in unfunded commitments, compared 
to a balance of $1.4 billion, with an additional $2.0 billion in unfunded commitments, at year end 2022.

Commercial Loans

Business

Total  business  loans  amounted  to  $6.0  billion  at  December  31,  2023  and  includes  loans  used  mainly  to  fund  customer 
accounts receivable, inventories, and capital expenditures. The business loan portfolio includes tax-advantaged loans and leases 
which carry tax-free interest rates.  These loans totaled $666.1 million at December 31, 2023, an increase of $48.0 million, or 
7.8%, from December 31, 2022 balances. In addition to tax-advantaged leases, the business loan portfolio also includes other 
direct financing and sales type leases totaling $709.7 million at December 31, 2023, an increase of $95.1 million, or 15.5%, 
from December 31, 2022.  These loans are used by commercial customers to finance capital purchases ranging from computer 
equipment to office and transportation equipment.  Additionally, the Company has $260.8 million of outstanding loans included 
within its $272.0 million oil and gas energy-related loan portfolio at December 31, 2023, which is further discussed within the 
Oil and Gas Energy Lending section of the Risk Elements of Loan Portfolio section located within Management's Discussion 
and  Analysis  of  Financial  Condition  and  Results  of  Operations.    Also  included  in  the  business  portfolio  are  corporate  card 
loans,  which  totaled  $407.6  million  at  December  31,  2023  and  are  made  in  conjunction  with  the  Company’s  corporate  card 

35

 
 
 
 
 
 
 
business  for  corporate  trade  purchases.    Corporate  card  loans  are  made  to  corporate,  non-profit  and  government  customers 
nationwide, but have very short-term maturities, which limits credit risk.

Business loans, excluding corporate card loans, are made primarily to customers in the regional trade area of the Company, 
generally the central Midwest, encompassing the states of Missouri, Kansas, Illinois, and nearby Midwestern markets, including 
Iowa,  Oklahoma,  Colorado,  Texas,  Tennessee,  Michigan,  Indiana,  and  Ohio.  This  portfolio  is  diversified  from  an  industry 
standpoint and includes businesses engaged in manufacturing, wholesaling, retailing, agribusiness, insurance, financial services, 
public  utilities,  health  care,  and  other  service  businesses.  Emphasis  is  upon  middle-market  and  community  businesses  with 
known  local  management  and  financial  stability.    Consistent  with  management’s  strategy  and  emphasis  upon  relationship 
banking, most borrowing customers also maintain deposit accounts and utilize other banking services. Net loan charge-offs in 
this  category  totaled  $3.1  million  in  2023  compared  to  $1.1  million  in  2022.    Non-accrual  business  loans  were  $3.6  million 
(.1% of business loans) at December 31, 2023 compared to $6.8 million at December 31, 2022.  

Real Estate-Construction and Land

The portfolio of loans in this category amounted to $1.4 billion at December 31, 2023, an increase of $85.7 million, or 6.3%, 
from the prior year and comprised 8.4% of the Company’s total loan portfolio.  Commercial construction and land development 
loans totaled $1.3 billion, or 88.0% of total construction loans at December 31, 2023.  These loans increased $100.9 million 
from 2022 year end balances, driving the growth in the total construction portfolio. Commercial construction loans are made 
during  the  construction  phase  for  small  and  medium-sized  office  and  medical  buildings,  manufacturing  and  warehouse 
facilities,  apartment  complexes,  shopping  centers,  hotels  and  motels,  and  other  commercial  properties.  Commercial  land 
development loans relate to land owned or developed for use in conjunction with business properties. Residential construction 
and  land  development  loans  at  December  31,  2023  totaled  $173.1  million,  or  12.0%  of  total  construction  loans.  A  stable 
construction market has contributed to low loss rates on these loans, with net loan recoveries of $115 thousand and no net loan 
charge-offs in 2023 and 2022, respectively.  

Real Estate-Business

Total business real estate loans were $3.7 billion at December 31, 2023 and comprised 21.6% of the Company’s total loan 
portfolio. This category includes mortgage loans for small and medium-sized office and medical buildings, manufacturing and 
warehouse  facilities,  distribution  facilities,  multi-family  housing,  farms,  shopping  centers,  hotels  and  motels,  churches,  and 
other commercial properties.  The business real estate borrowers and/or properties are generally located in local and regional 
markets where Commerce does business, and emphasis is placed on owner-occupied lending (31.6% of this portfolio), which 
presents  lower  risk  levels.    Additional  information  about  business  real  estate  loans  by  borrower  is  disclosed  within  the  Real 
Estate - Business Loans section of the Risk Elements of Loan Portfolio section located within Management's Discussion and 
Analysis of Financial Condition and Results of Operations.  At December 31, 2023, balances of non-accrual loans amounted to 
$60  thousand,  less  than  .1%  of  business  real  estate  loans,  down  from  $189  thousand  at  year  end  2022.    The  Company 
experienced net loan charge-offs of $104 thousand in 2023, compared to net loan recoveries of $20 thousand in 2022.

Personal Banking Loans

Real Estate-Personal

At  December  31,  2023,  there  were  $3.0  billion  in  outstanding  personal  real  estate  loans,  which  comprised  17.6%  of  the 
Company’s total loan portfolio. The mortgage loans in this category are mainly for owner-occupied residential properties. The 
Company  originates  both  adjustable  and  fixed  rate  mortgage  loans,  and  at  December  31,  2023,  39%  of  the  portfolio  was 
comprised of adjustable rate loans, while 61% was comprised of fixed rate loans.  The Company does not purchase any loans 
from outside parties or brokers. 

The Company originates certain mortgage loans with the intent to sell to the secondary market, generally FNMA or FHLMC 
conforming fixed rate loans.  The remaining loans are originated with the intent to hold to maturity.  Of the $510 million of 
mortgage  loans  originated  in  2023,  $29.9  million  were  sold  to  the  secondary  market.    This  compares  to  $699  million  of 
mortgage loans originated and $111.3 million of loans sold to the secondary market in 2022.  The decrease in loan sales during 
2023  compared  to  2022  was  mainly  due  to  lower  demand  for  mortgage  loans.    Net  loan  recoveries  in  2023  totaled  $37 
thousand, and net loan recoveries were $74 thousand in 2022.  Balances of non-accrual loans in this category were $1.7 million 
at December 31, 2023, compared to $1.4 million at year end 2022.

Consumer

Consumer loans consist of private banking, automobile, motorcycle, marine, tractor/trailer, recreational vehicle (RV), fixed 
rate  home  equity,  patient  health  care  financing  and  other  types  of  consumer  loans.    These  loans  totaled  $2.1  billion  at 

36

December 31, 2023.  Approximately 39% of the consumer portfolio consists of automobile loans, 32% in private banking loans, 
11% in fixed rate home equity loans, and 10% in healthcare financing loans.  Total consumer loans increased $18.6 million at 
year  end  2023  compared  to  year  end  2022.    Growth  of  $21.7  million  in  auto  loans  was  supplemented  by  increases  of  $13.7 
million  and  $4.5  million  in  patient  healthcare  financing  and  fixed  rate  home  equity  loans,  respectively.    These  increases  in 
consumer loan balances were partially offset by declines of $13.7 million in other vehicle and equipment loans and $3.7 million 
in marine and RV loans.  Net charge-offs on total consumer loans were $6.2 million in 2023, compared to $3.8 million in 2022, 
averaging .30% and .18% of consumer loans in 2023 and 2022, respectively. 

Revolving Home Equity

Revolving  home  equity  loans,  of  which  100%  are  adjustable  rate  loans,  totaled  $319.9  million  at  year  end  2023.    An 
additional $900.0 million was available in unused lines of credit, which can be drawn at the discretion of the borrower. Home 
equity  loans  are  secured  mainly  by  second  mortgages  (and  less  frequently,  first  mortgages)  on  residential  property  of  the 
borrower. The underwriting terms for the home equity line product permit borrowing availability, in the aggregate, generally up 
to  80%  or  90%  of  the  appraised  value  of  the  collateral  property  at  the  time  of  origination.    Net  loan  recoveries  were  $57 
thousand in 2023, compared to net loan recoveries of $60 thousand in 2022.

Consumer Credit Card

Total consumer credit card loans amounted to $589.9 million at December 31, 2023 and comprised 3.4% of the Company’s 
total loan portfolio. The credit card portfolio is concentrated within regional markets served by the Company. The Company 
offers  a  variety  of  credit  card  products,  including  affinity  cards,  rewards  cards,  and  standard  and  premium  credit  cards,  and 
emphasizes  its  credit  card  relationship  product,  Special  Connections.    Approximately  37%  of  the  households  that  own  a 
Commerce  credit  card  product  also  maintain  a  deposit  relationship  with  the  subsidiary  bank.    Approximately  95%  of  the 
outstanding credit card loan balances had a floating interest rate at year end 2023, unchanged from year end 2022.  Net charge-
offs amounted to $19.1 million in 2023, an increase of $6.4 million from $12.7 million in 2022.

Loans Held for Sale

At  December  31,  2023,  loans  held  for  sale  were  comprised  of  certain  long-term  fixed  rate  personal  real  estate  loans  and  
loans extended to students while attending colleges and universities.  The personal real estate loans are carried at fair value and 
totaled $1.6 million at December 31, 2023. The student loans, carried at the lower of cost or fair value, totaled $2.2 million at 
December 31, 2023.  This  portfolio is further discussed in Note 2 to the consolidated financial statements. 

37

Allowance for Credit Losses on Loans and Liability for Unfunded Lending Commitments

To determine the amount of the allowance for credit losses on loans and the liability for unfunded lending commitments, the 
Company  has  established  a  process  which  assesses  the  risks  and  losses  expected  in  its  portfolios.    This  process  provides  an 
allowance based on estimates of allowances for pools of loans and unfunded lending commitments, as well as a second, smaller 
component  based  on  certain  individually  evaluated  loans  and  unfunded  lending  commitments.    The  Company's  policies  and 
processes  for  determining  the  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments  are 
discussed in Note 1 to the consolidated financial statements and in the "Allowance for Credit Losses" discussion within Critical 
Accounting Policies above.

Loans  subject  to  individual  evaluation  generally  consist  of  business,  construction,  business  real  estate  and  personal  real 
estate loans on non-accrual status.  These non-accrual loans are evaluated individually for impairment based on factors such as 
payment history, borrower financial condition and collateral.  For collateral dependent loans, appraisals of collateral (including 
exit costs) are normally obtained annually but discounted based on the date last received and market conditions.  From these 
evaluations of expected cash flows and collateral values, specific allowances are determined.

Loans which are not individually evaluated are segregated by loan type and sub-type and are collectively evaluated.  These 
loans  consist  of  commercial  loans  (business,  construction  and  business  real  estate)  which  have  been  graded  pass,  special 
mention, or substandard, and also include all personal banking loans except personal real estate loans on non-accrual status. 

The  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments  are  estimates  that  require 
significant  judgment  including  projections  of  the  macro-economic  environment.    The  Company  utilizes  a  third-party  macro-
economic  forecast  that  continuously  changes  due  to  economic  conditions  and  events.    These  changes  in  the  forecast  cause 
fluctuations in the allowance for credit losses on loans and the liability for unfunded lending commitments.  The Company uses 
judgment to assess the macro-economic forecast and internal loss data in estimating the allowance for credit losses on loans and 
the  liability  for  unfunded  lending  commitments.    These  estimates  are  subject  to  periodic  refinement  based  on  changes  in  the 
underlying external and internal data. 

At  December  31,  2023,  the  allowance  for  credit  losses  on  loans  was  $162.4  million,  compared  to  $150.1  million  at 
December 31, 2022.  The allowance for credit losses related to commercial loans increased $4.9 million during 2023, while the 
allowance for credit losses related to personal banking loans increased $7.4 million. The increase in the allowance for credit 
losses  was  due  to  an  increase  in  outstanding  loan  balances,  slower  prepayment  speeds,  changes  in  forecast  assumptions,  and 
increases  in  past  due  consumer  and  consumer  credit  card  loans.  The  percentage  of  allowance  to  loans  increased  to  .94%  at 
December  31,  2023,  compared  to  .92%  at  December  31,  2022.    See  Note  2  to  the  consolidated  financial  statements  for  the 
various model assumptions utilized in the Company's CECL estimate at December 31, 2023.

Net  loan  charge-offs  totaled  $31.1  million  in  2023,  representing  a  $12.0  million  increase  compared  to  net  charge-offs  of 
$19.1 million in 2022.  The increase was largely due to higher net charge-offs of $6.4 million, $2.5 million, $2.1 million, and 
$1.1  million  on  consumer  credit  card  loans,  consumer  loans,  business  loans,  and  overdrafts,  respectively,  during  2023. 
Consumer credit card loan net charge-offs were 3.40% of average consumer credit card loans in 2023, compared to 2.31% in 
2022, and consumer loan net charge-offs were .30% of average consumer loans in 2023, compared to .18% in 2022.  The ratio 
of net loan charge-offs to total average loans outstanding was .19% in 2023 and .12% in both 2022 and 2021. 

Total  loans  delinquent  90  days  or  more  and  still  accruing  were  $21.9  million  at  December  31,  2023,  an  increase  of  $6.0 
million compared to year end 2022.  The increase was mainly driven by growth of $2.9 million in personal real estate loans.  
Non-accrual loans at December 31, 2023 were $7.3 million, a decrease of $994 thousand from the prior year, mainly due to a 
decrease in business non-accrual loans of $3.1 million, partly offset by an increase of $2.0 million in revolving home equity 
non-accrual loans. The allowance for credit losses as a percentage of non-accrual loans was 2,220.9% at December 31, 2023, 
compared to 1,807.6% at December 31, 2022.  The increase in the ratio of the allowance to non-accrual loans was driven by the 
decrease in non-accrual loans outstanding and an increase in the allowance for credit losses.  The 2023 year-end balance of non-
accrual  loans  was  comprised  of  $3.6  million  of  business  loans,  $1.7  million  of  personal  real  estate  loans,  $2.0  million  of 
revolving home equity loans, and $60 thousand of business real estate loans.  

At  December  31,  2023,  the  liability  for  unfunded  lending  commitments  was  $25.2  million,  an  decrease  of  $7.9  million 
compared  to  December  31,  2022.    The  decrease  in  the  liability  for  unfunded  lending  commitments  during  2023  was  driven 
primarily  by  decreases  in  the  balance  of  unfunded  lending  commitments.    The  Company's  unfunded  lending  commitments 
primarily  relate  to  construction  loans,  and  the  Company's  estimate  for  credit  losses  in  its  unfunded  lending  commitments 
utilizes the same model and forecast as its estimate for credit losses on loans.  See Note 2 for further discussion of the model 
inputs utilized in the Company's estimate of credit losses.

38

The  Company  considers  the  allowance  for  credit  losses  on  loans  and  the  liability  for  unfunded  lending  commitments 

adequate to cover losses expected in the loan portfolio, including unfunded commitments, at December 31, 2023.  

The schedules which follow summarize the relationship between loan balances and activity in the allowance for credit losses 

on loans:

(Dollars in thousands)

Loans outstanding at end of year(A)

Average loans outstanding(A)

Allowance for credit losses:

Balance at end of prior year

Provision for credit losses on loans

Loans charged off:

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans charged off

Recoveries of loans previously charged off:

Business

Real estate — construction and land

Real estate — business

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total recoveries

Net loans charged off

Balance at end of year

Ratio of allowance to loans at end of year

Ratio of provision to average loans outstanding

Non-accrual loans

Years Ended December 31

2023

2022

2021

17,205,479 

16,777,150 

$ 

$ 

16,303,131 

15,561,987 

$ 

$ 

15,176,359 

15,664,388 

150,136 

$ 

150,044 

$ 

220,834 

43,325 

19,155 

(52,223) 

$ 

$ 

$ 

3,751 

— 

134 

41 

8,323 

11 

24,105 

3,803 

40,168 

647 

115 

30 

78 

2,075 

68 

5,052 

1,037 

9,102 

31,066 

1,474 

— 

6 

159 

6,073 

77 

19,039 

2,414 

29,242 

421 

— 

26 

233 

2,283 

137 

6,381 

698 

10,179 

19,063 

810 

3 

155 

134 

5,370 

188 

27,461 

1,506 

35,627 

5,568 

2 

219 

232 

2,814 

185 

7,453 

587 

17,060 

18,567 

$ 

162,395 

$ 

150,136 

$ 

150,044 

 .94 %

 .26 %

 .92% 

 .12 %

 .99 %

 (.33) %

$ 

7,312 

$ 

8,306 

$ 

9,157 

Ratio of non-accrual loans to total loans outstanding

 .04 %

 .05% 

 .06 %

Ratio of allowance for credit losses on loans to non-accrual loans

 2,220.94 

 1,807.56 

 1,638.57 

          (A)  Net of unearned income, before deducting allowance for credit losses on loans, excluding loans held for sale.

39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ratio of net charge-offs (recoveries) to average loans outstanding, by loan category:

Business

Real estate — construction and land

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Years Ended December 31

2023

2022

2021

 .05% 

 .02 %

 (.08%) 

 (.01) 

 .30 

 (.02) 

 3.40 

 56.19 

 — 

 .18 

 (.02) 

 2.31 

 30.40 

 — 

 .13 

 — 

 3.47 

 21.20 

Ratio of total net charge-offs to total average loans outstanding

 .19% 

 .12% 

 .12% 

                  Average loans outstanding by loan class are listed on the Company's average balance sheet on page 60.

The following schedule provides a breakdown of the allowance for credit losses on loans (ACL) by loan category and the 

percentage of each loan category to total loans outstanding at year end.

(Dollars in thousands)

2023

2022

Business

RE — construction and land

RE — business

RE — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total

Credit Loss 
Allowance 
Allocation

% of Loans 
to Total 
Loans

% of ACL to 
Loan 
Category

Credit Loss 
Allowance 
Allocation

% of Loans 
to Total 
Loans

% of ACL to 
Loan 
Category

$  47,114 

 35.0 %

 .78% 

$ 

46,340 

 34.8 %

31,373 

29,714 

11,999 

11,665 

1,753 

28,667 

110 

 8.4 

 21.6 

 17.6 

 12.1 

 1.9 

 3.4 

 — 

 2.17 

 .80 

 .40 

 .56 

 .55 

 4.86 

 1.62 

28,799 

28,154 

10,047 

10,252 

1,576 

24,858 

110 

 8.3 

 20.9 

 17.9 

 12.6 

 1.8 

 3.6 

 .1 

$  162,395 

 100.0 %

 .94% 

$  150,136 

 100.0 %

 .82 %

 2.12 

 .83 

 .34 

 .50 

 .53 

 4.26 

 .74 

 .92 %

The following schedule shows the liability for unfunded lending commitments.

(In thousands)

LIABILITY FOR UNFUNDED LENDING COMMITMENTS

Balance at beginning of period

Provision for credit losses on unfunded lending commitments

Balance at end of period

Years Ended December 31

2023

2022

2021

$ 

$ 

33,120  $ 

24,204  $ 

(7,874)   

8,916   

25,246  $ 

33,120  $ 

38,307 

(14,103) 

24,204 

40

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Elements of the Loan Portfolio  

Management reviews the loan portfolio continuously for evidence of problem loans. During the ordinary course of business, 
management becomes aware of borrowers that may not be able to meet the contractual requirements of loan agreements. Such 
loans  are  placed  under  close  supervision  with  consideration  given  to  placing  the  loan  on  non-accrual  status,  the  need  for  an 
additional allowance for credit loss, and (if appropriate) partial or full loan charge-off. Loans are placed on non-accrual status 
when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. After a 
loan is placed on non-accrual status, any interest previously accrued but not yet collected is reversed against current income.  
Interest  is  included  in  income  only  as  received  and  only  after  all  previous  loan  charge-offs  have  been  recovered,  so  long  as 
management  is  satisfied  there  is  no  impairment  of  collateral  values.  The  loan  is  returned  to  accrual  status  only  when  the 
borrower has brought all past due principal and interest payments current, and, in the opinion of management, the borrower has 
demonstrated the ability to make future payments of principal and interest as scheduled. Loans that are 90 days past due as to 
principal and/or interest payments are generally placed on non-accrual, unless they are both well-secured and in the process of 
collection, or they are comprised of those personal banking loans that are exempt under regulatory rules from being classified as 
non-accrual.  Consumer  installment  loans  and  related  accrued  interest  are  normally  charged  down  to  the  fair  value  of  related 
collateral (or are charged off in full if no collateral) once the loans are more than 120 days delinquent. Credit card loans and the 
related accrued interest are charged off when the receivable is more than 180 days past due. 

The following schedule shows non-performing assets and loans past due 90 days and still accruing interest.  

(Dollars in thousands)
Total non-accrual loans
Real estate acquired in foreclosure
Total non-performing assets
Non-performing assets as a percentage of total loans
Non-performing assets as a percentage of total assets
Loans past due 90 days and still accruing interest

2023
$  7,312 
270 
$  7,582 

2022
8,306 
96 
8,402 

$ 

$ 

December 31

2021
9,157 
115 
9,272 

$ 

$ 

2020
$  26,540 
93 
$  26,633 

2019
$  10,220 
365 
$  10,585 

 .04 %
 .02 %

 .05 %
 .03 %

 .06 %
 .03 %

 .16 %
 .08 %

 .07 %
 .04 %

$  21,864 

$  15,830 

$  11,726 

$  22,190 

$  19,859 

Non-accrual loans totaled $7.3 million at year end 2023, a decrease of $994 thousand from the balance at year end 2022. 
The  decrease  from  December  31,  2022  occurred  mainly  in  business  loans,  which  decreased  $3.1  million.  This  decrease  was 
partially offset by an increase in revolving home equity loans of $2.0 million.  At December 31, 2023, non-accrual loans were 
comprised of business (49.6%), revolving home equity (27.0%), personal real estate (22.6%), and business real estate (0.8%) 
loans.  Foreclosed real estate totaled $270 thousand at December 31, 2023, an increase of $174 thousand when compared to 
December 31, 2022.  Total non-performing assets remain low compared to the overall banking industry in 2023, with the non-
performing assets to total loans ratio at .04% at December 31, 2023.  Total loans past due 90 days or more and still accruing 
interest  were  $21.9  million  as  of  December  31,  2023,  an  increase  of  $6.0  million  when  compared  to  December  31,  2022.  
Balances by class for non-accrual loans and loans past due 90 days and still accruing interest are shown in the "Delinquent and 
non-accrual loans" section of Note 2 to the consolidated financial statements.

In  addition  to  the  non-performing  and  past  due  loans  mentioned  above,  the  Company  also  has  identified  loans  for  which 
management  has  concerns  about  the  ability  of  the  borrowers  to  meet  existing  repayment  terms.    They  are  classified  as 
substandard under the Company’s internal rating system.  The loans are generally secured by either real estate or other borrower 
assets,  reducing  the  potential  for  loss  should  they  become  non-performing.    Although  these  loans  are  generally  identified  as 
potential  problem  loans,  they  may  never  become  non-performing.    Such  loans  totaled  $216.4  million  at  December  31,  2023, 
compared  with  $259.7  million  at  December  31,  2022,  resulting  in  a  decrease  of  $43.3  million  or  16.7%.    The  decrease  in 
potential  problem  loans  was  largely  driven  by  a  $47.5  million  decrease  in  construction  and  land  loans  and  a  $41.7  million 
decrease in business real estate loans, partly offset by a $45.3 million increase in business loans. 

(In thousands)

Potential problem loans:

Business
Real estate – construction and land
Real estate – business
Real estate – personal

Total potential problem loans

41

December 31

2023

2022

$ 

$ 

74,760  $ 
—   
140,800   
827   
216,387  $ 

29,455 
47,493 
182,526 
250 
259,724 

 
 
 
 
 
 
 
 
Loans with Special Risk Characteristics

Management relies primarily on an internal risk rating system, in addition to delinquency status, to assess risk in the loan 
portfolio, and these statistics are presented in Note 2 to the consolidated financial statements.  However, certain types of loans 
are  considered  at  a  higher  risk  of  loss  due  to  their  terms,  location,  or  special  conditions.    Construction  and  land  loans  and 
business real estate loans are subject to higher risk because of the impact that volatile interest rates and a changing economy can 
have  on  real  estate  value,  and  because  of  the  potential  volatility  of  the  real  estate  industry.  Certain  home  equity  loans  have 
contractual  features  that  could  increase  credit  exposure  in  a  market  of  declining  real  estate  prices,  when  interest  rates  are 
steadily increasing, or when a geographic area experiences an economic downturn. For these home equity loans, higher risks 
could  exist  when  1)  loan  terms  require  a  minimum  monthly  payment  that  covers  only  interest,  or  2)  loan-to-collateral  value 
(LTV) ratios at origination are above 80%, with no private mortgage insurance.  Information presented below for home equity 
loans is based on LTV ratios which were calculated with valuations at loan origination date.  The Company does not obtain 
updated appraisals or valuations unless the loans become significantly delinquent or are in the process of being foreclosed upon.  
For credit monitoring purposes, the Company analyzes delinquency information, current FICO scores, and line utilization.  This 
has remained an effective means of evaluating credit trends and identifying problem loans, partly because the Company offers 
standard, conservative lending products.

Real Estate - Construction and Land Loans

The  Company’s  portfolio  of  construction  and  land  loans,  as  shown  in  the  table  below,  amounted  to  8.4%  of  total  loans 
outstanding at December 31, 2023.  The largest component of construction and land loans was commercial construction, which 
increased  $100.9  million  during  the  year  ended  December  31,  2023.  At  December  31,  2023,  multi-family  residential 
construction loans totaled approximately $414.6 million, or 33.9%, of the commercial construction loan portfolio.

(Dollars in thousands)

Commercial construction

Residential construction

Residential land and land development

Commercial land and land development
Total real estate – construction and 
land loans

Real Estate – Business Loans

December 31, 
2023

% of Total

% of Total 
Loans

December 31, 
2022

% of Total

% of Total 
Loans

$ 

1,222,961 

 84.5 %

 7.1 % $ 

1,122,105 

110,687 

62,417 

50,699 

 7.7 

 4.3 

 3.5 

 .6 

 .4 

 .3 

138,311 

50,012 

50,667 

 82.4 %

 10.2 

 3.7 

 3.7 

 6.9 %

 .8 

 .3 

 .3 

$ 

1,446,764 

 100.0 %

 8.4 % $ 

1,361,095 

 100.0 %

 8.3 %

Total business real estate loans were $3.7 billion at December 31, 2023 and comprised 21.6% of the Company’s total loan 
portfolio.  These  loans  include  properties  such  as  manufacturing  and  warehouse  buildings,  distribution  facilities,  small  office 
and medical buildings, churches, hotels and motels, shopping centers, and other commercial properties, which have historically 
resulted  in  lower  net  charge-off  rates  than  non-owner-occupied  commercial  real  estate  loans.  Approximately  31.6%  of  these 
loans were for owner-occupied real estate properties, which have historically resulted in lower net charge-off rates than non-
owner-occupied commercial real estate loans.

(Dollars in thousands)

Owner-occupied

December 31, 
2023

$ 

1,175,476 

Industrial

Office

Retail

Hotels

Multi-family

Farm

Senior living

Other
Total real estate - business 
loans

% of Total

% of Total Loans

December 31, 
2022

% of Total

% of Total Loans

 31.6 %

 17.0 

 13.2 

 9.9 

 7.9 

 6.9 

 5.3 

 4.9 

 3.3 

 6.8 % $ 

1,136,189 

 3.7 

 2.8 

 2.1 

 1.7 

 1.5 

 1.1 

 1.1 

 .8 

478,534 

497,601 

322,971 

230,972 

308,156 

195,920 

131,217 

105,421 

 33.3 %

 14.0 

 14.6 

 9.5 

 6.8 

 9.0 

 5.8 

 3.9 

 3.1 

 7.0 %

 2.9 

 3.1 

 2.0 

 1.4 

 1.9 

 1.2 

 .8 

 .6 

630,713 

489,320 

366,693 

292,941 

256,657 

195,981 

183,778 

127,747 

$ 

3,719,306 

 100.0 %

 21.6 % $ 

3,406,981 

 100.0 %

 20.9 %

42

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Information  about  the  credit  quality  of  the  Company's  business  real  estate  loan  portfolio  as  of  December  31,  2023  and 

December 31, 2022 is provided in the table below.  

(Dollars in thousands)

December 31, 2023

Pass

Special Mention

Substandard

Non-Accrual

Total

Owner-occupied

$ 

1,146,112  $ 

10,376  $ 

18,928  $ 

60  $ 

1,175,476 

Industrial

Office

Retail

Hotels

Multi-family

Farm

Senior living

Other

Total

630,644   

489,320   

349,321   

282,105   

255,507   

195,981   

69,379   

127,505   

69   

—   

15,500   

9,253   

1,150   

—   

—   

242   

—   

—   

1,872   

1,583   

—   

—   

114,399   

—   

—   

—   

—   

—   

—   

—   

—   

—   

630,713 

489,320 

366,693 

292,941 

256,657 

195,981 

183,778 

127,747 

$ 

3,545,874  $ 

36,590  $ 

136,782  $ 

60  $ 

3,719,306 

December 31, 2022

Owner-occupied

$ 

1,129,343  $ 

Industrial

Office

Retail

Hotels

Multi-family

Farm

Senior living

Other

Total

478,534   

494,169   

321,041   

174,558   

286,202   

195,685   

23,514   

105,144   

632  $ 

—   

3,432   

—   

9,725   

1,975   

177   

—   

277   

6,084  $ 

130  $ 

1,136,189 

—   

—   

1,930   

46,689   

19,979   

—   

107,702   

—   

—   

—   

—   

—   

—   

58   

1   

—   

478,534 

497,601 

322,971 

230,972 

308,156 

195,920 

131,217 

105,421 

$ 

3,208,190  $ 

16,218  $ 

182,384  $ 

189  $ 

3,406,981 

Revolving Home Equity Loans

The  Company  has  revolving  home  equity  loans  that  are  generally  collateralized  by  residential  real  estate.  Most  of  these 
loans (91.9%) are written with terms requiring interest-only monthly payments. These loans are offered in three main product 
lines: LTV up to 80%, 80% to 90%, and 90% to 100%.  As shown in the following tables, the percentage of loans with LTV 
ratios  greater  than  80%  has  remained  a  small  segment  of  this  portfolio,  and  delinquencies  have  been  low  and  stable.    The 
weighted average FICO score for the total portfolio balance at December 31, 2023 was 785.  At maturity, the accounts are re-
underwritten and if they qualify under the Company's credit, collateral and capacity policies, the borrower is given the option to 
renew  the  line  of  credit  or  to  convert  the  outstanding  balance  to  an  amortizing  loan.    If  criteria  are  not  met,  amortization  is 
required,  or  the  borrower  may  pay  off  the  loan.    Over  the  next  three  years,  approximately  17.3%  of  the  Company's  current 
outstanding balances are expected to mature.  Of these balances, 84.0% have a FICO score above 700.  The Company does not 
expect a significant increase in losses as these loans mature, due to their high FICO scores, low LTVs, and low historical loss 
levels.  

(Dollars in thousands)
Loans with interest-only payments
Loans with LTV:
Between 80% and 90%
Over 90%
Over 80% LTV

Total loan portfolio from which above 
loans were identified

Principal 
Outstanding at 
December 31, 
2023
293,847 

$ 

New Lines 
Originated 
During 2023
 91.9 % $  230,809 

*

Unused Portion 
of Available 
Lines at 
December 31, 
2023

*

Balances 
Over 30 Days 
Past Due

*

 72.2 % $ 

876,328 

 273.9 % $ 

3,752 

30,231 
2,053 
32,284 

 9.5 
 0.6 
 10.1 % $ 

10,125 
195 
10,320 

 3.2 
 .1 
 3.2 % $ 

45,523 
2,151 
47,674 

 14.2 
 0.7 
 14.9 % $ 

604 
— 
604 

319,894 

$  237,719 

$ 

899,980 

$ 

$ 

*
 1.2 %

 .2 
 — 
 .2 %

* Percentage of total principal outstanding of $319.9 million at December 31, 2023.

43

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in thousands)
Loans with interest-only payments
Loans with LTV:
Between 80% and 90%
Over 90%
Over 80% LTV

Total loan portfolio from which above 
loans were identified

Principal 
Outstanding at 
December 31, 
2022
271,772 

$ 

New Lines 
Originated 
During 2022
 91.4 % $  232,767 

*

Unused Portion 
of Available 
Lines at 
December 31, 
2022

*

Balances 
Over 30 Days 
Past Due

*

 78.3 % $ 

822,413 

 276.7 % $ 

1,757 

30,110 
2,288 
32,398 

 10.1 
 0.8 
 10.9 % $ 

18,229 
820 
19,049 

 6.1 
 .3 
 6.4 % $ 

49,154 
2,469 
51,623 

 16.5 
 0.8 
 17.4 % $ 

97 
16 
113 

297,207 

$  244,310 

$ 

846,361 

$ 

$ 

*
 .6 %

 — 
 — 
 — %

* Percentage of total principal outstanding of $297.2 million at December 31, 2022.

Consumer Loans

The Company's consumer loans totaled $2.1 billion and comprised 12% of total loans outstanding at December 31, 2023.  
Within  the  consumer  loan  portfolio  are  several  direct  and  indirect  product  lines  comprised  mainly  of  loans  secured  by 
automobiles, motorcycles, marine, and RVs.  Auto loans comprised 39% of the consumer loan portfolio at December 31, 2023, 
and outstanding balances in the auto loan portfolio were $820.3 million and $798.6 million at December 31, 2023 and 2022, 
respectively.  The balances over 30 days past due amounted to $9.5 million at December 31, 2023, compared to $9.9 million at 
the end of 2022, and comprised 1.2% of the outstanding balances of these loans at both December 31, 2023 and 2022.  For the 
year ended December 31, 2023, $364.9 million of new auto loans were originated, compared to $329.3 million during 2022.  At 
December 31, 2023, the automobile loan portfolio had a weighted average FICO score of 756, and net charge-offs on auto loans 
were .5% of average auto loans.

The Company's consumer loan portfolio also includes fixed rate home equity loans, typically for home repair or remodeling, 
and these loans comprised 11% of the consumer loan portfolio at December 31, 2023.  Losses on these loans have historically 
been low, and the Company had net recoveries of $68 thousand in 2023. Private banking loans comprised 32% of the consumer 
loan  portfolio  at  December  31,  2023.    The  Company's  private  banking  loans  are  generally  well-collateralized  and  at 
December 31, 2023 were secured primarily by assets held by the Company's trust department.  The remaining portion of the 
Company's consumer loan portfolio is comprised of health services financing, motorcycles, marine and RV loans.  Net charge-
offs  on  private  banking,  health  services  financing,  motorcycle  and  marine  and  RV  loans  totaled  $2.4  million  in  2023  and 
were .3% of the average balances of these loans at December 31, 2023.

Consumer Credit Card Loans

The Company offers low introductory rates on selected consumer credit card products. Out of a portfolio at December 31, 
2023  of  $589.9  million  in  consumer  credit  card  loans  outstanding,  approximately  $114.8  million,  or  19.5%,  carried  a  low 
promotional  rate.  Within  the  next  six  months,  $47.8  million  of  these  loans  are  scheduled  to  convert  to  the  ongoing  higher 
contractual rate.  To mitigate some of the risk involved with this credit card promotional feature, the Company performs credit 
checks and detailed analysis of the customer borrowing profile before approving the loan application.  Management believes 
that the risks in the consumer loan portfolio are reasonable and the anticipated loss ratios are within acceptable parameters.

Oil and Gas Energy Lending

The  Company's  energy  lending  portfolio  was  comprised  of  lending  to  the  petroleum  and  natural  gas  sectors  and  totaled 

$272.0 million at December 31, 2023, a decrease of $24.4 million from year end 2022, as shown in the table below. 

(In thousands)
Extraction
Mid-stream shipping and storage
Downstream distribution and refining
Support activities
Total energy lending portfolio

December 31, 2023
$ 

219,828  $ 
35,505   
8,890   
7,811   
272,034  $ 

December 31, 2022

Unfunded 
commitments at 
December 31, 2023

235,933  $ 
43,432   
7,675   
9,387   
296,427  $ 

125,445 
99,026 
11,290 
5,027 
240,788 

$ 

44

 
 
 
 
 
 
 
 
 
 
 
Investment Securities Analysis

Investment securities are comprised of securities that are classified as available for sale, equity, trading or other. The largest 
component, available for sale debt securities, decreased 20.6% during 2023 to $10.9 billion (excluding unrealized gains/losses 
in fair value) at year end 2023.  During 2023, debt securities of $138.8 million were purchased, which included $100.3 million 
in U.S. government and federal agency obligations and $37.6 million in government-sponsored enterprise obligations.  Total 
sales, maturities and pay downs of available for sale debt securities were $3.0 billion during 2023.  During 2024, maturities and 
pay downs of approximately $1.8 billion are expected to occur.  The Company's tax-exempt investment portfolio is primarily 
comprised  of  tax-exempt  municipal  bonds.    In  2023  the  Company's  tax-exempt  investment  portfolio  represented  30%  of  the 
Company's  total  state  and  municipal  investment  portfolio,  as  compared  to  50%  in  2022.    The  average  tax  equivalent  yield 
earned on total investment securities was 2.29% in 2023 and 2.15% in 2022.  

At December 31, 2023, the fair value of available for sale securities was $9.7 billion, which included a net unrealized loss in 
fair value of $1.2 billion, compared to a net unrealized loss of $1.5 billion at December 31, 2022. The overall unrealized loss in 
fair value at December 31, 2023 included net losses of $24.8 million is U.S. government and federal agency obligations, net 
losses  of  $149.2  million  in  state  and  municipal  securities,  and  net  losses  of  $987.1  million  in  mortgage  and  asset-backed 
securities.  For the year ended December 31, 2023, the Company did not recognize a credit loss expense on any available for 
sale debt securities.  

Available for sale investment securities at year end for the past two years are shown below:

(In thousands)

Amortized Cost

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

Total available for sale debt securities

Fair Value

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

December 31

2023

2022

$ 

841,267  $ 

1,078,807 

55,658   

55,729 

1,346,633   

1,965,028 

4,621,821   

5,087,893 

1,331,288   

1,423,469 

2,200,712   

3,588,025 

507,386   

539,255 

$ 

10,904,765  $ 

13,738,206 

$ 

816,514  $ 

1,035,406 

43,962   

43,108 

1,197,419   

1,767,109 

3,901,346   

4,308,427 

1,157,898   

1,211,607 

2,107,485   

3,397,801 

460,136   

474,858 

Total available for sale debt securities

$ 

9,684,760  $ 

12,238,316 

At December 31, 2023, the available for sale portfolio included $3.9 billion of agency mortgage-backed securities, which 
are collateralized bonds issued by agencies including FNMA, GNMA, FHLMC, FHLB, and Federal Farm Credit Banks.  Non-
agency  mortgage-backed  securities  totaled  $1.2  billion  and  included  $336.0  million  collateralized  by  commercial  mortgages 
and $821.9 million collateralized by residential mortgages at December 31, 2023.  

At December 31, 2023, U.S. government obligations included TIPS of $404.4 million, at fair value. Other debt securities 

include corporate bonds, notes and commercial paper.  

45

 
 
 
 
 
 
 
 
 
 
 
 
The  types  of  securities  held  in  the  available  for  sale  security  portfolio  at  year  end  2023  are  presented  in  the  table  below.  

Additional detail by maturity category is provided in Note 3 to the consolidated financial statements.

Available for sale debt securities:

U.S. government and federal agency obligations

Government-sponsored enterprise obligations

State and municipal obligations

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Other debt securities

*Based on call provisions and estimated prepayment speeds.

December 31, 2023

Percent of Total 
Debt Securities

Weighted 
Average Yield

Estimated Average 
Maturity*

 8.4 %

 1.19 %  

2.3  years

 0.5 

 12.2 

 40.3 

 12.0 

 21.8 

 4.8 

 2.38 

 1.78 

 2.10 

 2.37 

 2.33 

 1.91 

12.4 

7.0 

6.9 

5.9 

1.9 

4.8 

Equity  securities  include  common  and  preferred  stock  with  readily  determinable  fair  values  that  totaled  $5.7  million  at 

December 31, 2023, compared to $6.2 million at December 31, 2022.

Other  securities  totaled  $222.5  million  at  December  31,  2023  and  $225.0  million  at  December  31,  2022.    These  include 
Federal Reserve Bank stock and Federal Home Loan Bank (Des Moines) stock held by the bank subsidiary in accordance with 
debt and regulatory requirements. These are restricted securities and are carried at cost.  Also included in other securities are 
private  equity  investments  which  are  held  by  a  subsidiary  qualified  as  a  Small  Business  Investment  Company.    These 
investments are carried at estimated fair value, but are not readily marketable.  While the nature of these investments carries a 
higher degree of risk than the normal lending portfolio, this risk is mitigated by the overall size of the investments and oversight 
provided  by  management,  and  management  believes  the  potential  for  long-term  gains  in  these  investments  outweighs  the 
potential risks. 

Other securities at year end for the past two years are shown below:

(In thousands)

Federal Reserve Bank stock
Federal Home Loan Bank stock

Equity method investments

Private equity investments in debt securities

Private equity investments in equity securities

Total other securities

December 31

2023

2022

$ 

35,166  $ 
10,640   

—   

67,322   

109,345   

$ 

222,473  $ 

34,795 
10,678 

1,434 

66,899 

111,228 

225,034 

In  addition  to  its  holdings  in  the  investment  securities  portfolio,  the  Company  invests  in  securities  purchased  under 
agreements to resell, which totaled $450.0 million at December 31, 2023 and $825.0 million at December 31, 2022.  Of the 
total resale agreements outstanding at December 31, 2023, $325.0 million mature in 2024 and $125.0 million mature in 2025.  
The  resale  agreements  have  fixed  rates  or  variable  rates  that  fluctuate  with  published  indices.    The  counterparties  to  these 
agreements  are  other  financial  institutions  from  whom  the  Company  has  accepted  collateral  of  $479.0  million  in  marketable 
investment securities at December 31, 2023.  The average rate earned on these agreements during 2023 was 1.9%, compared to 
1.5% in 2022.

At December 31, 2022, the Company also held offsetting repurchase and resale agreements totaling $200.0 million, which 
are further discussed in Note 20 to the consolidated financial statements.  These agreements involve the exchange of collateral 
under  simultaneous  repurchase  and  resale  agreements  with  the  same  financial  institution  counterparty.  These  repurchase  and 
resale agreements have been offset against each other in the balance sheet, as permitted under current accounting guidance. The 
agreements matured in 2023 and earned an average of 30 basis points during 2023, compared to 29 basis points in 2022.

46

 
 
 
 
 
 
 
 
 
 
Deposits and Borrowings

Deposits, including both individual and corporate customer deposits, are the primary funding source for the Bank and are 
acquired from a broad base of local markets.  Total period-end deposits were $25.4 billion at December 31, 2023, compared to 
$26.2 billion last year, reflecting a decrease of $823.5 million, or 3.1%. 

Average deposits decreased $2.8 billion, or 9.9%, in 2023 compared to 2022, resulting from decreases of $6.1 billion and 
$2.7 billion in money market account balances and business demand deposits, respectfully. Partially offsetting these decreases 
were increases in interest checking and certificate of deposit account balances of $4.7 billion and $1.4 billion, respectively.

The following table shows year end deposit balances by type, as a percentage of total deposits.

Non-interest bearing
Savings, interest checking and money market
Certificates of deposit of less than $100,000
Certificates of deposit of $100,000 and over
Total deposits

December 31

2023

2022

 31.4 %
 57.2 
 3.7 
 7.7 
 100.0 %

 38.4 %
 57.8 
 1.5 
 2.3 
 100.0 %

Core deposits, which include non-interest bearing, interest checking, savings, and money market deposits, supported 72% 
and 81% of average earning assets in 2023 and 2022, respectively.  Average balances by major deposit category for the last six 
years are disclosed in the Average Balance Sheets section of Management's Discussion and Analysis of Financial Condition and 
Results of Operations.  A maturity schedule of all certificates of deposits outstanding at December 31, 2023 is included in Note 
7 on Deposits in the consolidated financial statements.

Total  uninsured  deposits  were  calculated  using  the  same  methodology  that  the  Company  uses  to  determine  uninsured 
deposits  for  regulatory  reporting  and  amounted  to  $10.8  billion  and  $11.0  billion  at  December  31,  2023  and  December  31, 
2022.   The following table shows a detailed breakdown of the maturities of uninsured certificates of deposit at December 31, 
2023.  The Company estimated the uninsured deposits in the following table by aggregating all deposit balances by customer 
and assuming federal deposit insurance would first apply to demand deposits, followed by savings deposits, and lastly to time 
deposits (beginning with the earliest maturity deposits).

(In thousands)

Due in 3 months or less

Due in over 3 through 6 months

Due in over 6 through 12 months

Due in over 12 months

Total

Uninsured Certificates of Deposit 
at December 31, 2023

$ 

$ 

957,796 

234,012 

246,055 

96,924 

1,534,787 

The Company’s primary sources of overnight borrowings are federal funds purchased and securities sold under agreements 
to  repurchase  (repurchase  agreements).    Balances  in  these  accounts  can  fluctuate  significantly  on  a  day-to-day  basis  and 
generally  have  one  day  maturities.    Total  balances  of  federal  funds  purchased  and  repurchase  agreements  outstanding  at 
December 31, 2023 were $2.9 billion, comprised of federal funds purchased of $261.3 million and repurchase agreements of 
$2.6 billion.  Compared to balances at December 31, 2022, December 31, 2023 balances of federal funds purchased increased 
$101.4  million  and  repurchase  agreements  outstanding  decreased  $34.4  million.    On  an  average  basis,  these  borrowings 
increased $400.4 million, or 16.4%, during 2023, due to an increase of $412.5 million in average federal funds purchased and a 
decrease  of  $12.2  million  (average)  in  repurchase  agreements.    The  average  rates  paid  on  federal  funds  purchased  and 
repurchase  agreements  were  5.1%  and  3.12%,  respectively,  during  2023,  compared  to  rates  of  2.21%  on  federal  funds 
purchased and 1.02% paid on repurchase agreements during 2022.

In addition to the funding sources above, the Company may borrow from the FHLB on a short-term basis or long-term basis.  
During  2023,  the  Company  had  average  short-term  borrowings  from  the  FHLB  of  $756.4  million.    All  of  the  short-term 
borrowings were repaid by the Company before December 31, 2023, and the average rate paid on the FHLB borrowings during 
2023 was 5.22%. During 2022, the Company had average short-term borrowings from the FHLB of $45.1 million. All of the 

47

 
 
 
short-term  borrowings  were  repaid  by  the  Company  before  December  31,  2022,  and  the  average  rate  paid  on  the  FHLB 
borrowings was 4.02%.  The Company did not borrow any long-term funds from the FHLB during 2023 or 2022. 	

Liquidity and Capital Resources

Liquidity Management

Liquidity is managed within the Company in order to satisfy cash flow requirements of deposit and borrowing customers 
while at the same time meeting its own cash flow needs. The Company has taken numerous steps to address liquidity risk and 
has developed a variety of liquidity sources which it believes will provide the necessary funds for future growth or to replace 
deposit runoff during periods of stress and uncertainty in the banking industry.  The Company manages its liquidity position 
through a variety of actions and sources including:

•

•

•

•

•

A portfolio of liquid investments with overnight maturities, 

A portfolio of liquid available for sale debt securities, 

A diversified customer deposit base spread across three business segments, 

Access to the brokered certificate of deposit market,

A loan to deposit ratio lower than industry average,

• Maintaining excellent debt ratings from both Standard & Poor's and Moody's national rating services, 

•

•

Available borrowing capacity of unsecured, overnight federal funds purchased, and

Available borrowing capacity from the FHLB and Federal Reserve Bank.

The Company’s most liquid assets include balances at the Federal Reserve Bank, federal funds sold, available for sale debt 

securities, and securities purchased under agreements to resell. At December 31, 2023 and 2022, such assets were as follows:

(In thousands)

 Balances at the Federal Reserve Bank

Federal funds sold

Securities purchased under agreements to resell

 Available for sale debt securities
Total

2023

2022

$ 

2,239,010  $ 

5,025   

450,000   

389,140 

49,505 

825,000 

9,684,760   
12,378,795  $ 

12,238,316 
13,501,961 

$ 

Interest earning balances at the Federal Reserve Bank, which have overnight maturities and are used for general liquidity 
purposes, totaled $2.2 billion at December 31, 2023.  There were $5.0 million federal funds sold at December 31, 2023, which 
are funds lent to the Company’s correspondent bank customers with overnight maturities. The fair value of the available for sale 
debt portfolio was $9.7 billion at December 31, 2023 and included an unrealized loss of $1.2 billion. The total net unrealized 
loss  included  net  losses  of  $987.1  million  on  mortgage-backed  and  asset-backed  securities,  $149.2  million  on  state  and 
municipal obligations, and $47.3 million on other debt securities.

Resale agreements totaled $450.0 million at December 31, 2023, with $325.0 million of the agreements maturing in the first 
quarter of 2024 and $125.0 million maturing in the first quarter of 2025.  Under these agreements, the Company lends funds to 
upstream  financial  institutions  and  holds  marketable  securities,  safe-kept  by  a  third-party  custodian,  as  collateral.    This 
collateral totaled $479.0 million in fair value at December 31, 2023.  

48

 
 
 
  The  available  for  sale  debt  securities  portfolio  has  a  diverse  mix  of  high  quality  and  liquid  investment  securities  with  a 
duration of 4.1 years.  Approximately $1.8 billion of the available for sale debt portfolio is expected to mature or pay down 
during 2024, and these funds offer substantial resources to meet either new loan demand or offset potential reductions in the 
Company’s deposit funding base.  The Company pledges portions of its investment securities portfolio to secure public fund 
deposits,  securities  sold  under  agreements  to  repurchase,  trust  funds,  letters  of  credit  issued  by  the  FHLB,  and  borrowing 
capacity at the FHLB and the Federal Reserve Bank.  At December 31, 2023 and 2022, total investment securities pledged for 
these purposes were as follows:

(In thousands)

Investment securities pledged for the purpose of securing:

Federal Reserve Bank borrowings

FHLB borrowings and letters of credit

Repurchase agreements *

Other deposits

Total pledged securities

Unpledged and available for pledging

Ineligible for pledging

2023

2022

$ 

2,636,523  $ 

301,617   

11,469 

1,817 

2,710,616   

2,950,240 

1,818,092   

1,772,974 

7,466,848   

4,736,500 

2,211,243   

6,545,695 

6,669   

956,121 

Total available for sale debt securities, at fair value

$ 

9,684,760  $ 

12,238,316 

* Includes securities pledged for collateral swaps, as discussed in Note 20 to the consolidated financial statements

The average loans to deposits ratio is a measure of a bank's liquidity, and the Company’s average loans to deposits ratio was 
66.3%  for  the  year  ended  December  31,  2023.    Core  customer  deposits,  defined  as  non-interest  bearing,  interest  checking, 
savings, and money market deposit accounts, totaled $22.5 billion and represented 88.7% of the Company’s total deposits at 
December  31,  2023.    These  core  deposits  are  normally  less  volatile,  often  with  customer  relationships  tied  to  other  products 
offered by the Company promoting long lasting relationships and stable funding sources.  Core deposits decreased $2.7 billion 
at year end 2023 compared to year end 2022, primarily due to decreases in consumer and commercial deposits of $1.6 billion 
and $935 million, respectively.  While the Company considers core consumer and wealth management deposits less volatile, 
corporate deposits could decline if interest rates increase significantly, encouraging corporate customers to increase investing 
activities,  or  if  the  economy  deteriorates  and  companies  experience  lower  cash  inflows,  reducing  deposit  balances.    If  these 
corporate deposits decline, the Company's funding needs may be met by liquidity supplied by investment security maturities 
and pay downs expected to total $1.8 billion over the next year, as noted above.  In addition, as shown in the table of collateral 
available for future advances below, the Company has borrowing capacity of $6.8 billion through advances from the FHLB and 
the Federal Reserve.

(In thousands)

Core deposit base:

Non-interest bearing

Interest checking

Savings and money market

Total

2023

2022

$ 

7,975,935  $ 

10,066,356 

7,020,134   

1,854,336 

7,492,139   

13,272,645 

$ 

22,488,208  $ 

25,193,337 

Certificates  of  deposit  of  $100,000  or  greater  totaled  $1.9  billion  at  December  31,  2023.  These  deposits  are  normally 

considered more volatile and higher costing, and comprised 7.7% of total deposits at December 31, 2023.

Amid the banking sector's period of uncertainty during the second quarter of 2023, the Company issued several tranches of 
short-term brokered certificates of deposit totaling $1.2 billion, which all matured by December 31, 2023.  While it is not clear 
how  many  brokered  certificates  of  deposit  the  market  would  allow  the  Company  to  issue,  the  Company  believes  brokered 
certificates of deposits may be an additional, reliable source of liquidity during periods of stress in the banking industry. 

49

 
 
 
 
 
 
 
 
Other important components of liquidity are the level of borrowings from third party sources and the availability of future 
credit.    The  Company’s  outside  borrowings  are  mainly  comprised  of  federal  funds  purchased  and  repurchase  agreements,  as 
follows:

(In thousands)
Borrowings:
Federal funds purchased
Securities sold under agreements to repurchase
Other debt

Total

2023

2022

$ 

261,305  $ 
2,647,510   
1,404   

159,860 
2,681,874 
9,672 

$ 

2,910,219  $ 

2,851,406 

Federal funds purchased, which totaled $261.3 million at December 31, 2023, are unsecured overnight borrowings obtained 
mainly  from  upstream  correspondent  banks  with  which  the  Company  maintains  approved  lines  of  credit.    At  December  31, 
2023,  the  Company  had  approved  lines  of  credit  totaling  $4.0  billion.    Since  these  borrowings  are  unsecured  and  limited  by 
market  trading  activity,  their  availability  may  be  less  certain  than  collateralized  sources  of  borrowings.    Retail  repurchase 
agreements  are  offered  to  customers  wishing  to  earn  interest  in  highly  liquid  balances  and  are  used  by  the  Company  as  a 
funding source considered to be stable, but short-term in nature.  Repurchase agreements are collateralized by securities in the 
Company’s investment portfolio.  Total repurchase agreements at December 31, 2023 were comprised of non-insured customer 
funds totaling $2.6 billion, and securities pledged as collateral for these retail agreements totaled $2.7 billion. 

The Company pledges certain assets, including loans and investment securities, to both the Federal Reserve Bank and the 
FHLB  as  security  to  establish  lines  of  credit  and  borrow  from  these  entities.    Based  on  the  amount  and  type  of  collateral 
pledged,  the  FHLB  establishes  a  collateral  value  from  which  the  Company  may  draw  advances  against  the  collateral.  
Additionally,  this  collateral  is  used  to  enable  the  FHLB  to  issue  letters  of  credit  in  favor  of  public  fund  depositors  of  the 
Company.    The  Federal  Reserve  Bank  also  establishes  a  collateral  value  of  assets  pledged  and  permits  borrowings  from  the 
discount  window.    The  following  table  reflects  the  collateral  value  of  assets  pledged,  borrowings,  and  letters  of  credit 
outstanding, in addition to the estimated future funding capacity available to the Company at December 31, 2023.

(In thousands)

Total collateral value established by FHLB and FRB

Letters of credit issued

Available for future advances

December 31, 2023

FHLB

Federal Reserve

Total

$ 

$ 

2,521,750  $ 

4,877,381  $ 

7,399,131 

(639,525)   

—   

(639,525) 

1,882,225  $ 

4,877,381  $ 

6,759,606 

The Company receives outside ratings from both Standard & Poor’s and Moody’s on both the consolidated company and its 

subsidiary bank, Commerce Bank.  These ratings are as follows:

Commerce Bancshares, Inc.

Issuer rating

Rating outlook

Commerce Bank

Issuer rating

Baseline credit assessment

Short-term rating

Rating outlook

Standard & Poor’s

Moody’s

A-

Stable

A

A-1

Stable

A3
a2
P-1

Stable

The Company considers these ratings to be indications of a sound capital base and strong liquidity and believes that these 
ratings would help ensure the ready marketability of its commercial paper, should the need arise. No commercial paper has been 
outstanding during the past ten years.  The Company has no subordinated or hybrid debt instruments which would affect future 
borrowing capacity.  Because of its lack of significant long-term debt, the Company believes that, through its Capital Markets 
Group or in other public debt markets, it could generate additional liquidity from sources such as jumbo certificates of deposit, 
privately-placed corporate notes or other forms of debt.  

50

 
 
 
The cash flows from the operating, investing and financing activities of the Company resulted in a net increase in cash, cash 
equivalents  and  restricted  cash  of  $1.8  billion  in  2023,  as  reported  in  the  consolidated  statements  of  cash  flows.  Operating 
activities, consisting mainly of net income adjusted for certain non-cash items, provided cash flow of $488.8 million and has 
historically been a stable source of funds. Investing activities provided cash of $2.2 billion. Sales and maturities proceeds (net 
of purchases) of investment securities provided cash of $2.8 billion, repayments of securities purchased under agreements to 
resell (net of securities purchased under agreements to resell) provided cash of $375.0 million, and a net increase in the loan 
portfolio  used  cash  of  $933.7  million.    Investing  activities  are  somewhat  unique  to  financial  institutions  in  that,  while  large 
sums  of  cash  flow  are  normally  used  to  fund  growth  in  investment  securities,  loans,  or  other  bank  assets,  they  are  normally 
dependent on the financing activities described below.

During  2023,  financing  activities  used  cash  of  $883.1  million.    This  decrease  in  cash  was  largely  driven  by  a  decline  in 
deposits,  which  used  cash  of  $730.8  million.  The  Company  paid  cash  dividends  of  $134.7  million  on  common  stock,  and 
treasury stock purchases used cash of $76.4 million during 2023. Federal funds purchases and short-term securities sold under 
agreements to repurchase provided cash of $67.1 million. Future short-term liquidity needs for daily operations are not expected 
to vary significantly, and the Company believes it maintains adequate liquidity to meet these cash flows. 

Cash outflows resulting from the Company’s transactions in its common stock were as follows:

(In millions)

Purchases of treasury stock

Common cash dividends paid

Cash used

2023

2022

2021

$ 

$ 

76.4  $ 

134.7   

211.1  $ 

186.6  $ 

127.5   

314.1  $ 

129.4 

122.7 

252.1 

The Parent faces unique liquidity constraints due to legal limitations on its ability to borrow funds from its bank subsidiary. 
The  Parent  obtains  funding  to  meet  its  obligations  from  two  main  sources:  dividends  received  from  bank  and  non-bank 
subsidiaries  (within  regulatory  limitations)  and  management  fees  charged  to  subsidiaries  as  reimbursement  for  services 
provided by the Parent, as presented below:

(In millions)

Dividends received from subsidiaries

Management fees

Total

2023

2022

2021

$ 

$ 

280.0  $ 
47.8   

327.8  $ 

300.0  $ 
38.6   

338.6  $ 

340.0 
36.3 

376.3 

These  sources  of  funds  are  used  mainly  to  pay  cash  dividends  on  outstanding  stock,  pay  general  operating  expenses,  and 
purchase  treasury  stock.    At  December  31,  2023,  the  Parent’s  investment  securities  totaled  $16.5  million  at  fair  value, 
consisting mainly of corporate bonds and preferred stock.  To support its various funding commitments, the Parent maintains a 
$20.0 million line of credit with its subsidiary bank.  There were no borrowings outstanding under the line during 2023 or 2022.  

Company  senior  management  is  responsible  for  measuring  and  monitoring  the  liquidity  profile  of  the  organization  with 
oversight  by  the  Company’s  Asset/Liability  Committee.  This  is  done  through  a  series  of  controls,  including  a  written 
Contingency Funding Policy and risk monitoring procedures, which include daily, weekly and monthly reporting. In addition, 
the Company prepares forecasts to project changes in the balance sheet affecting liquidity and to allow the Company to better 
plan for forecasted changes.

Material Cash Requirements, Contractual Obligations, Commitments, and Off-Balance Sheet Arrangements

The  Company's  material  cash  requirements  include  commitments  for  contractual  obligations  (both  short-term  and  long-
term), commitments to extend credit, and off-balance sheet arrangements.  The Company's material cash requirements for the 
next 12 months are primarily to fund loan growth.  Additionally, the Company will utilize cash to fund deposit maturities and 
withdrawals that may occur in the next 12 months.  Other contractual obligations, purchase commitments, lease obligations, and 
unfunded commitments may require cash payments by the Company within the next 12 months, and these, along with longer-
term obligations, are discussed below.

51

 
 
A table summarizing contractual cash obligations of the Company at December 31, 2023, and the expected timing of these 

payments follows: 

(In thousands)
Operating lease obligations
Purchase obligations
Certificates of Deposit*

Total

*Includes principal payments only.

In One Year or 
Less

Payments Due by Period

After One Year 
Through Three 
Years

After Three Years 
Through Five 
Years

After Five Years

Total

$ 

6,393  $ 
271,288   
2,647,310   

8,475  $ 
442,052   
214,803   

7,124  $ 
135,445   
13,577   

12,861  $ 
77,485 
— 

34,853 
926,270 
2,875,690 

$ 

2,924,991  $ 

665,330  $ 

156,146  $ 

90,346  $ 

3,836,813 

In the normal course of business, various commitments and contingent liabilities arise that are not required to be recorded on 
the  balance  sheet.    The  most  significant  of  these  are  loan  commitments  totaling  $14.5  billion  (including  approximately  $5.4 
billion in unused, approved credit card lines) and the contractual amount of standby letters of credit totaling $590.6 million at 
December 31, 2023.  As many commitments expire unused or only partially used, these totals do not necessarily reflect future 
cash  requirements.  The  allowance  for  these  commitments  is  recorded  in  the  Company’s  liability  for  unfunded  lending 
commitments  within  other  liabilities  on  its  consolidated  balance  sheets.    At  December  31,  2023,  the  liability  for  unfunded 
commitments totaled $25.2 million.  See further discussion of the liability for unfunded lending commitments in Note 2 to the 
consolidated financial statements.

The Company funds a defined benefit pension plan for a portion of its employees.  Under the funding policy for the plan, 
contributions  are  made  as  necessary  to  provide  for  current  service  and  for  any  unfunded  accrued  actuarial  liabilities  over  a 
reasonable  period.    No  contributions  to  the  defined  benefit  plan  were  made  in  2023,  2022  or  2021,  and  the  Company  is  not 
required nor does it expect to make a contribution in 2024.

The Company has investments in low-income housing partnerships generally within the areas it serves.  These partnerships 
supply funds for the construction and operation of apartment complexes that provide affordable housing to that segment of the 
population with lower family income. If these developments successfully attract a specified percentage of residents falling in 
that lower income range, federal (and sometimes state) income tax credits are made available to the partners. The tax credits are 
normally recognized over ten years, and they play an important part in the anticipated yield from these investments. In order to 
continue  receiving  the  tax  credits  each  year  over  the  life  of  the  partnership,  the  low-income  residency  targets  must  be 
maintained. Under the terms of the partnership agreements, the Company has a commitment to fund a specified amount that 
will  be  due  in  installments  over  the  life  of  the  agreements,  which  ranges  from  3  to  19  years.  At  December  31,  2023,  the 
investments  totaled  $76.6  million  and  are  recorded  as  other  assets  in  the  Company’s  consolidated  balance  sheet.    Unfunded 
commitments, which are recorded as liabilities, amounted to $48.4 million at December 31, 2023.

The Company regularly purchases various state tax credits arising from third-party property redevelopment.  These credits 
are either resold to third parties for a profit or retained for use by the Company.  During 2023, purchases and sales of tax credits 
amounted  to  $112.1  million  and  $54.0  million,  respectively.    Income  from  the  sales  of  tax  credits  were  $3.1  million,  $5.4 
million and $4.5 million in 2023, 2022 and 2021, respectively.  At December 31, 2023, the Company had outstanding purchase 
commitments totaling $187.1 million that it expects to fund in 2024.  These commitments, along with the commitments for the 
next five years, are included in the table above.  

Through the various sources of liquidity described above, the Company maintains a liquidity position that it believes will 

adequately satisfy its financial obligations.  

52

 
 
 
 
Capital Management

Under Basel III capital guidelines, at December 31, 2023 and 2022, the Company met all capital adequacy requirements and 

had regulatory capital ratios in excess of the levels established for well-capitalized institutions, as shown in the following table.

Minimum 
Capital 
Requirement

Capital 
Conservation 
Buffer

Minimum 
Ratios  
Requirement 
including 
Capital 
Conservation 
Buffer

Minimum 
Ratios for 
Well-
Capitalized 
Banks*

(Dollars in thousands)

Risk-adjusted assets

Tier I common risk-based capital

Tier I risk-based capital

Total risk-based capital

2023

2022

$  24,216,527 

$  24,178,423 

3,693,089 

3,693,089 

3,881,024 

3,417,223 

3,417,223 

3,600,920 

Tier I common risk-based capital ratio

 15.25% 

 14.13% 

 4.50% 

 2.50% 

 7.00% 

 6.50% 

Tier I risk-based capital ratio

Total risk-based capital ratio

Tier I leverage ratio

Tangible common equity to tangible assets

Dividend payout ratio

* Under Prompt Corrective Action requirements

 15.25 

 16.03 

 11.25 

 8.85 

 28.24 

 14.13 

 14.89 

 10.34 

 7.32 

 26.10 

 6.00 

 8.00 

 4.00 

 2.50 

 2.50 

N/A

 8.50 

 10.50 

 4.00 

 8.00 

 10.00 

 5.00 

The Company is subject to a 2.5% capital conservation buffer, which is an amount above the minimum ratios under capital 
adequacy  guidelines,  and  is  intended  to  absorb  losses  during  periods  of  economic  stress.    Failure  to  maintain  the  buffer  will 
result in constraints on dividends, share repurchases, and executive compensation.

In  the  first  quarter  of  2020,  the  interim  final  rule  of  the  Federal  Reserve  Bank  and  other  U.S.  banking  agencies  became 
effective, providing banks that adopted CECL (ASU 2016-13) during the 2020 calendar year the option to delay recognizing the 
estimated  impact  on  regulatory  capital  until  after  a  two  year  deferral  period,  followed  by  a  three  year  transition  period.    In 
connection with the adoption of CECL on January 1, 2020, the Company elected to utilize this option.  As a result, the two year 
deferral  period  for  the  Company  extended  through  December  31,  2021.    Beginning  on  January  1,  2022,  the  Company  was 
required to phase in 25% of the previously deferred estimated capital impact of CECL, with an additional 25% to be phased in 
at the beginning of each subsequent year until fully phased in by the first quarter of 2025.

The Company maintains a treasury stock buyback program under authorizations by its Board of Directors and periodically 
purchases stock in the open market.  During 2022, the Company purchased 2.7 million shares, and during 2023 the Company 
purchased  1.4  million  shares.  At  December  31,  2023,  1.8  million  shares  remained  available  for  purchase  under  the  current 
Board authorization. 

The  Company’s  common  stock  dividend  policy  reflects  its  earnings  outlook,  desired  payout  ratios,  the  need  to  maintain 
adequate capital levels and alternative investment options.  Per share cash dividends paid by the Company increased 7.1% in 
2023 compared with 2022, and the Company increased its first quarter 2024 cash dividend 5.1%, making 2024 the Company's 
56th consecutive year of regular cash dividend increases. The Company also distributed its 30th consecutive annual 5% stock 
dividend in December 2023. 

53

 
 
 
 
 
 
Interest Rate Sensitivity 

The Company’s Asset/Liability Management Committee (ALCO) measures and manages the Company’s interest rate risk 
on a monthly basis to identify trends and establish strategies to maintain stability in net interest income throughout various rate 
environments.    Analytical  modeling  techniques  provide  management  insight  into  the  Company’s  exposure  to  changing  rates. 
These techniques include net interest income simulations and market value analysis.  Management has set guidelines specifying 
acceptable limits within which net interest income and market value may change under various rate change scenarios.  

The  Company’s  main  interest  rate  measurement  tool,  income  simulation,  projects  net  interest  income  under  various  rate 
change scenarios in order to quantify the magnitude and timing of potential rate-related changes.  Income simulations are able 
to  capture  option  risks  within  the  balance  sheet  where  expected  cash  flows  may  be  altered  under  various  rate  environments. 
Modeled rate movements include “shocks, ramps and twists.” Shocks are intended to capture interest rate risk under extreme 
conditions by immediately shifting rates up and down, while ramps measure the impact of gradual changes and twists measure 
yield  curve  risk.    The  size  of  the  balance  sheet  is  assumed  to  remain  constant  so  that  results  are  not  influenced  by  growth 
predictions. 

The Company also employs a sophisticated simulation technique known as a stochastic income simulation.  This technique 
allows management to see a range of results from hundreds of income simulations.  The stochastic simulation creates a vector 
of  potential  rate  paths  around  the  market’s  best  guess  (forward  rates)  concerning  the  future  path  of  interest  rates  and  allows 
rates  to  randomly  follow  paths  throughout  the  vector.    This  allows  for  the  modeling  of  non-biased  rate  forecasts  around  the 
market consensus.  Results give management insight into a likely range of rate-related risk as well as worst and best-case rate 
scenarios.

Additionally,  the  Company  uses  market  value  analyses  to  help  identify  longer-term  risks  that  may  reside  on  the  balance 
sheet.    This  is  considered  a  secondary  risk  measurement  tool  by  management.    The  Company  measures  the  market  value  of 
equity  as  the  net  present  value  of  all  asset  and  liability  cash  flows  discounted  along  the  current  swap  curve  plus  appropriate 
market risk spreads.  It is the change in the market value of equity under different rate environments, or effective duration, that 
gives insight into the magnitude of risk to future earnings due to rate changes.  Market value analyses also help management 
understand the price sensitivity of non-marketable bank products under different rate environments.

The  tables  below  show  the  effects  of  gradual  shifts  in  interest  rates  over  a  twelve  month  period  on  the  Company’s  net 
interest  income  versus  the  Company's  net  interest  income  in  a  flat  rate  scenario.    The  simulation  presents  three  rising  rate 
scenarios and three falling rate scenarios and in each scenario, rates are assumed to change evenly over 12 months.  In these 
scenarios, the current balance sheet is held constant. 

The Company utilizes this simulation for monitoring interest rate risk.  While the future effects of rising and falling rates on 
deposit balances cannot be known, the Company maintains a practice of running multiple rate scenarios to better understand 
interest rate risk and its effect on the Company’s performance. 

December 31, 2023

September 30, 2023

 (Dollars in millions)

$ Change in
Net Interest
Income

% Change in
Net Interest
Income

Assumed 
Deposit 
Attrition

$ Change in
Net Interest
Income

% Change in
Net Interest
Income

Assumed 
Deposit 
Attrition

300 basis points rising

$ 

200 basis points rising

100 basis points rising

100 basis points falling

200 basis points falling

300 basis points falling

(13.4) 

(13.1) 

(6.9) 

(2.6) 

(15.4) 

(32.9) 

 (1.32) % $ 

 (1.29) 

 (.68) 

 (0.26) 

 (1.52) 

 (3.24) 

$ 

— 

— 

— 

— 

— 

— 

(20.6) 

(17.7) 

(9.1) 

(0.6) 

(11.0) 

(27.0) 

 (2.08) % $ 

 (1.79) 

 (.92) 

 (0.06) 

 (1.11) 

 (2.71) 

— 

— 

— 

— 

— 

— 

Under  the  simulation,  in  the  three  rising  rate  scenarios  interest  rate  risk  is  less  rate  sensitive  and  in  the  three  falling  rate 
scenarios interest rate risk is more rate sensitive than the previous quarter.  This is mainly due to a change in the funding mix.  
The Company has less wholesale borrowings, which are more rate sensitive, and higher deposits, which are less rate sensitive.    
Deposits are held constant for this simulation in both the current and previous quarters.  

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
Derivative Financial Instruments

The Company maintains an overall interest rate risk management strategy that permits the use of derivative instruments to 
modify exposure to interest rate risk. Such instruments include interest rate swaps, interest rate floors, interest rate caps, credit 
risk  participation  agreements,  mortgage  loan  commitments,  forward  sale  contracts,  and  forward  to-be-announced  (TBA) 
contracts.  The Company’s interest rate risk management strategy includes the ability to modify the re-pricing characteristics of 
certain assets and liabilities so that changes in interest rates do not adversely affect the net interest margin and cash flows. 

In  addition  to  using  derivatives  to  manage  interest  rate  risk,  the  Company  enters  into  foreign  exchange  derivative 
instruments as an accommodation to customers and offsets the related foreign exchange risk by entering into offsetting third-
party  forward  contracts  with  approved,  reputable  counterparties.  This  trading  activity  is  managed  within  a  policy  of  specific 
controls and limits. 

In all of these contracts, the Company is exposed to credit risk in the event of nonperformance by counterparties, who may 
be bank customers or other financial institutions. The Company controls the credit risk of its financial contracts through credit 
approvals,  limits  and  monitoring  procedures.  Because  the  Company  generally  only  enters  into  transactions  with  high  quality 
counterparties, there have been no losses associated with counterparty nonperformance on derivative financial instruments.

The following table summarizes the notional amounts and estimated fair values of the Company’s derivative instruments at 
December 31, 2023 and 2022. Notional amount, along with the other terms of the derivative, is used to determine the amounts 
to be exchanged between the counterparties. Because the notional amount does not represent amounts exchanged by the parties, 
it is not a measure of loss exposure related to the use of derivatives nor of exposure to liquidity risk.  All of these derivative 
instruments utilized by the Company are further discussed in Note 19 on Derivative Instruments in the consolidated financial 
statements.  

2023

2022

Notional 
Amount

Positive Fair 
Value

Negative Fair 
Value

 Notional 
Amount

Positive Fair 
Value

Negative Fair 
Value

$  2,166,393 

$ 

35,816 

$ 

(35,816) 

$  1,981,821 

$ 

23,894 

$ 

(51,742) 

(In thousands)

Interest rate swaps

Interest rate floors

Interest rate caps

Credit risk participation 
agreements

Foreign exchange contracts

Mortgage loan commitments

Mortgage loan forward sale 
contracts

2,000,000 

336,682 

78,960 

1,391 

653,887 

30,401 

3,004 

1,349 

77 

534 

89 

8 

Forward TBA contracts
Total at December 31

3,000 
$  5,194,716 

1 
116,876 

$ 

$ 

Operating Segments

— 

(1,391) 

(194) 

(479) 

(1) 

— 

(18) 
(37,899) 

1,000,000 

152,784 

579,925 

27,991 

— 

— 

33,371 

2,705

34 

488 

— 

— 

— 

(2,705) 

(119) 

(418) 

— 

— 

— 
$  3,742,521 

$ 

— 
60,492 

$ 

— 
(54,984) 

The  Company  segregates  financial  information  for  use  in  assessing  its  performance  and  allocating  resources  among  three 
operating  segments.    The  results  are  determined  based  on  the  Company’s  management  accounting  process,  which  assigns 
balance  sheet  and  income  statement  items  to  each  responsible  segment.    These  segments  are  defined  by  customer  base  and 
product  type.    The  management  process  measures  the  performance  of  the  operating  segments  based  on  the  management 
structure of the Company and is not necessarily comparable with similar information for any other financial institution.  Each 
segment  is  managed  by  executives  who,  in  conjunction  with  the  Chief  Executive  Officer,  make  strategic  business  decisions 
regarding  that  segment.    The  three  reportable  operating  segments  are  Consumer,  Commercial,  and  Wealth.    Additional 
information is presented in Note 13 on Segments in the consolidated financial statements.

The  Company  uses  a  funds  transfer  pricing  method  to  value  funds  used  (e.g.,  loans,  fixed  assets,  cash,  etc.)  and  funds 
provided (deposits, borrowings, and equity) by the business segments and their components.  This process assigns a specific 
value to each new source or use of funds with a maturity, based on current swap rates, thus determining an interest spread at the 
time of the transaction.  Non-maturity assets and liabilities are valued using weighted average pools.  The funds transfer pricing 
process attempts to remove interest rate risk from valuation, allowing management to compare profitability under various rate 
environments.  The Company also assigns loan charge-offs and recoveries (labeled in the table below as “provision for credit 

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
losses”) directly to each operating segment instead of allocating an estimated credit loss provision.  The operating segments also 
include a number of allocations of income and expense from various support and overhead centers within the Company.  
The table below is a summary of segment pre-tax income results for the past three years.

(Dollars in thousands)

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated 
Totals

Year ended December 31, 2023:

Net interest income

Provision for credit losses

Non-interest income
Investment securities gains (losses), 
net

$  413,856 

$  482,389 

$ 

73,251 

$  969,496 

$ 

28,633 

$  998,129 

(27,459) 

99,910 

(3,513) 

(28) 

246,183 

218,241 

(31,000) 

564,334 

(4,451) 

8,711 

(35,451) 

573,045 

— 

— 

— 

— 

14,985 

14,985 

Non-interest expense

(326,838) 

(391,980) 

(157,679) 

(876,497) 

(54,485) 

(930,982) 

Income before income taxes

$  159,469 

$  333,079 

$  133,785 

$  626,333 

$ 

(6,607) 

$  619,726 

Year ended December 31, 2022:

Net interest income

Provision for loan losses

Non-interest income
Investment securities gains (losses), 
net

$  366,749 

$  452,686 

$ 

74,416 

$  893,851 

$ 

48,334 

$  942,185 

(17,832) 

106,538 

(1,196) 

(8) 

224,890 

213,388 

(19,036) 

544,816 

(9,035) 

1,719 

(28,071) 

546,535 

— 

— 

— 

— 

20,506 

20,506 

Non-interest expense

(308,899) 

(365,276) 

(144,914) 

(819,089) 

(29,688) 

(848,777) 

Income before income taxes

$  146,556 

$  311,104 

$  142,882 

$  600,542 

$ 

31,836 

$  632,378 

2023 vs 2022
Increase (decrease) in income before 
income taxes:

Amount

Percent

$ 

12,913 

$ 

21,975 

$ 

(9,097) 

$ 

25,791 

$ 

(38,443) 

$ 

(12,652) 

 8.8% 

 7.1% 

 (6.4) %

 4.3% 

 (120.8) %

 (2.0) %

Year ended December 31, 2021:

Net interest income

Provision for loan losses

Non-interest income
Investment securities gains (losses), 
net

$  348,565 

$  453,692 

$ 

71,522 

$  873,779 

$ 

(38,355) 

$  835,424 

(23,224) 

126,218 

4,845 

211,048 

(52) 

213,617 

(18,431) 

550,883 

84,757 

9,510 

66,326 

560,393 

— 

— 

— 

— 

30,059 

30,059 

Non-interest expense

(299,998) 

(329,313) 

(136,356) 

(765,667) 

(40,234) 

(805,901) 

Income before income taxes

$  151,561 

$  340,272 

$  148,731 

$  640,564 

$ 

45,737 

$  686,301 

2022 vs 2021
Increase (decrease) in income before 
income taxes:

Amount

Percent

Consumer

$ 

(5,005) 

$ 

(29,168) 

$ 

(5,849) 

$ 

(40,022) 

$ 

(13,901) 

$ 

(53,923) 

 (3.3) %

 (8.6) %

 (3.9) %

 (6.2) %

 30.4% 

 (7.9) %

The Consumer segment includes consumer deposits, consumer finance, and consumer debit and credit cards.  During 2023, 
income before income taxes for the Consumer segment increased $12.9 million, or 8.8%, compared to 2022.  This increase was 
due to growth in net interest income of $47.1 million, or 12.8%, partly offset by higher non-interest expense of $17.9 million, or 
5.8%,  an  increase  in  the  provision  for  credit  losses  of  $9.6  million,  or  54.0%,  and  a  decline  in  non-interest  income  of  $6.6 
million, or 6.2%.  Net interest income increased due to a $59.3 million increase in net allocated funding credits assigned to the 
Consumer  segment's  loan  and  deposit  portfolios  and  a  $41.8  million  increase  in  loan  interest  income,  partly  offset  by  an 
increase of $54.0 million in deposit interest expense.  Non-interest income decreased mainly due to lower deposit account fees 
(mainly  overdraft  and  return  item  fees)  and  mortgage  banking  revenue,  partly  offset  by  growth  in  net  debit  card  fees.    Non-
interest expense increased over the previous year mainly due to higher salaries and benefits expense, FDIC insurance expense, 
data processing and software expense and allocated support costs for consumer administration and operations and information 
technology.  The provision for credit losses totaled $27.5 million, a $9.6 million increase over the prior year, which resulted 
mainly  from  higher  consumer  credit  card  and  personal  loan  net  charge-offs.    Total  average  loans  in  this  segment  increased 
$127.4 million, or 3.4%, in 2023 compared to 2022 mainly due to increases in personal real estate loans and revolving and fixed 

56

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
rate home equity loans.  Average deposits decreased $1.2 billion, or 8.8%, from the prior year, resulting from declines in money 
market,  interest  checking  and  savings  deposit  account  balances,  partly  offset  by  growth  in  certificate  of  deposit  account 
balances.

During 2022, income before income taxes for the Consumer segment decreased $5.0 million, or 3.3%, compared to 2021.  
This decrease was due to a decline in non-interest income of $19.7 million, or 23.2%, and higher non-interest expense of $8.9 
million, or 3.0%.  These decreases to income were partly offset by growth in net interest income of $18.1 million, or 5.2%, and 
a decrease in the provision for credit losses of $5.4 million, or 23.2%.  Net interest income increased due to an $18.7 million 
increase in net allocated funding credits assigned to the Consumer segment's loan and deposit portfolios.  Non-interest income 
decreased mainly due to declines of $13.2 million in mortgage banking revenue and $4.0 million in overdraft and return item 
fees.    Non-interest  expense  increased  over  the  prior  year  mainly  due  to  higher  occupancy  expense,  insurance  expense  and 
allocated  service  and  support  costs  (mainly  bank  card  fraud  operations  and  information  technology),  partly  offset  by  lower 
allocated service costs for branch employees and mortgage operations.  The provision for credit losses totaled $17.8 million, a 
$5.4 million decrease from 2021, which resulted mainly from lower credit card loan net charge-offs, slightly offset by higher 
consumer loan net charge-offs.  Total average loans in this segment decreased $145.3 million, or 3.8%, in 2022 compared to 
2021 mainly due to declines in consumer credit card and auto loans.  Average deposits increased $561.0 million, or 4.4%, over 
2021, resulting from growth in personal demand, savings and interest checking and money market deposit account balances.

Commercial

The Commercial segment provides lending (including the Small Business Banking product line within the branch network), 
leasing, international services, and business, government deposit, and related commercial cash management services, as well as 
merchant  and  commercial  bank  card  products.    The  segment  includes  the  Capital  Markets  Group,  which  sells  fixed-income 
securities to correspondent banks, corporations, public institutions, municipalities, and individuals and also provides securities 
safekeeping  and  bond  accounting  services.    Pre-tax  income  for  2023  increased  $22.0  million,  or  7.1%,  compared  to  2022, 
mainly due to increases net interest income and non-interest income, partly offset by increases in non-interest expense and the 
provision for credit losses.  Net interest income increased $29.7 million, or 6.6%, due to higher loan interest income of $272.9 
million.    This  increase  was  partly  offset  by  a  decrease  of  $78.1  million  in  net  allocated  funding  credits  assigned  to  the 
Commercial  segment's  loan  and  deposit  portfolios  and  increases  in  interest  expense  on  customer  repurchase  agreements  and 
deposits of $49.4 million and $116.4 million, respectively.  Non-interest income increased $21.3 million, or 9.5%, over 2022 
due  to  growth  in  net  bank  card  fees  (mainly  corporate  card  and  merchant  fees),  deposit  account  fees  (mainly  corporate  cash 
management fees), letter of credit fees and cash sweep commissions, partly offset by a decline in tax credit sales fees.  Non-
interest expense increased $26.7 million, or 7.3%, mainly due to higher salaries and benefits expense, FDIC insurance expense 
and allocated service and support costs (mainly bank operations, commercial payments and products and credit administration).  
These increases were partly offset by lower allocated support costs for information technology.  The provision for credit losses 
increased $2.3 million over the same period last year, mainly due to higher business loan net charge-offs.  Average segment 
loans  increased  $1.0  billion,  or  10.4%,  compared  to  2022,  mainly  due  to  increases  in  business,  business  real  estate,  and 
construction loans.  Average deposits decreased $1.6 billion, or 13.1%, mainly due to declines in business demand and money 
market deposit account balances, partly offset by increases in interest checking and certificate of deposit account balances.

Pre-tax  income  for  2022  decreased  $29.2  million,  or  8.6%,  compared  to  2021,  mainly  due  to  increases  in  non-interest 
expense and the provision for credit losses, partly offset by an increase in non-interest income.  Net interest income decreased 
$1.0 million, or .2%, due to a $21.4 million decrease in net allocated funding credits, coupled with higher interest expense on 
customer repurchase agreements and deposits of $22.6 million and 18.5 million, respectively.  The decreases were partly offset 
by a $61.2 million increase in loan interest income.  The provision for credit losses increased $6.0 million due to net charge-offs 
recorded on business loans in 2022 compared to net recoveries recorded in 2021.  Non-interest income increased $13.8 million, 
or  6.6%,  over  2021  due  to  higher  net  bank  card  fees  (mainly  corporate  card),  deposit  account  fees  (mainly  corporate  cash 
management fees), and higher cash sweep commissions.  These increases were partly offset by lower capital market fees.  Non-
interest  expense  increased  $36.0  million,  or  10.9%,  during  2022,  mainly  due  to  higher  salaries  and  benefits  expense,  data 
processing  and  software  expense,  travel  and  entertainment  expense,  and  allocated  service  and  support  costs  (mainly  bank 
operations  expense,  branch  employee  expense,  and  commercial  banking  expense).    Average  segment  loans  decreased  $216.9 
million, or 2.1%, compared to 2021, mainly due to a decline in business loans, partly offset by increases in business real estate 
and  construction  loans.    Average  deposits  decreased  $49.4  million,  or  .4%,  mainly  due  to  declines  in  business  demand  and 
certificate of deposit account balances, offset by increases in interest checking and money market deposit account balances.

Wealth

The  Wealth  segment  provides  traditional  trust  and  estate  planning,  advisory  and  discretionary  investment  management 
services,  brokerage  services,  and  includes  Private  Banking  accounts.    At  December  31,  2023,  the  Trust  group  managed 
investments with a market value of $41.2 billion and administered an additional $27.7 billion in non-managed assets.  It also 

57

  
provides investment management services to The Commerce Funds, a series of mutual funds with $2.6 billion in total assets at 
December 31, 2023.  In 2023, pre-tax income for the Wealth segment was $133.8 million, compared to $142.9 million in 2022, 
a  decrease  of  $9.1  million,  or  6.4%.    Net  interest  income  decreased  $1.2  million,  or  1.6%,  mainly  due  to  a  $26.2  million 
increase in deposit interest expense and a $7.2 million decline in net allocated funding credits assigned to the Wealth segment's 
loan  and  deposit  portfolios,  partly  offset  by  a  $32.3  million  increase  in  loan  interest  income.    Non-interest  income  increased 
$4.9  million,  or  2.3%,  over  the  prior  year  mainly  due  to  higher  private  client  trust  fees  and  cash  sweep  commissions,  partly 
offset  by  lower  brokerage  fees  (mainly  annuity  fees).    Non-interest  expense  increased  $12.8  million,  or  8.8%,  mainly  due  to 
higher salaries and benefits expense and the deconversion costs previously mentioned.  The provision for credit losses increased 
$20 thousand over the prior year.  Average assets increased $54.9 million, or 3.0%, during 2023 mainly due to higher personal 
real estate loan balances, partly offset by lower business and fixed rate home equity loan balances.  Average deposits decreased 
$427.4  million,  or  15.2%,  due  to  declines  in  interest  checking  and  money  market  deposit  account  balances,  partly  offset  by 
growth in certificate of deposit account balances.

In 2022, pre-tax income for the Wealth segment was $142.9 million, compared to $148.7 million in 2021, a decrease of $5.8 
million, or 3.9%.  Net interest income increased $2.9 million, or 4.0%, mainly due to a $16.4 million increase in loan interest 
income, partly offset by a $12.5 million decrease in net allocated funding credits and a $1.0 million increase in deposit interest 
expense.  Non-interest income decreased $229 thousand, or .1%, from the prior year due to higher cash sweep commissions and 
brokerage fees, partly offset by lower mortgage banking revenue and trust fees.  Non-interest expense increased $8.6 million, or 
6.3%,  resulting  from  higher  salaries  and  benefits  expense,  travel  and  entertainment  expense,  and  marketing  expense.    The 
provision  for  credit  losses  decreased  $44  thousand,  mainly  due  to  net  recoveries  on  revolving  home  equity  loans.    Average 
assets increased $253.3 million, or 16.0%, during 2022 mainly due to higher personal real estate and consumer loan balances.  
Average deposits decreased $161.0 million, or 5.4%, due to a decline in interest checking and money market deposit account 
balances.

The  segment  activity,  as  shown  above,  includes  both  direct  and  allocated  items.    Amounts  in  the  “Other/Elimination” 
column  include  the  activity  of  various  support  and  overhead  operating  units  of  the  Company,  in  addition  to  the  investment 
securities portfolio, brokered deposits and other items not allocated to the segments.  In accordance with the Company's transfer 
pricing procedures, the difference between the total provision and total net charge-offs/recoveries is not allocated to a business 
segment  and  is  included  in  this  category.    In  2023,  the  pre-tax  net  loss  in  this  category  was  $6.6  million,  compared  to  net 
income  of  $31.8  million  in  2022.    Unallocated  securities  gains  were  $15.0  million  in  2023,  compared  to  securities  gains  of 
$20.5  million  in  2022.    Additionally,  non-interest  expense  increased  $24.8  million  and  net  interest  income  decreased  $19.7 
million.  These decreases were partly offset by a $7.0 million increase in non-interest income and a decrease in the provision for 
credit losses of $4.6 million.  The decrease in the unallocated provision for credit losses was primarily driven by a decrease in 
the liability for unfunded lending commitments, partly offset by an increase in the provision for credit losses on loans, which 
are  both  not  allocated  to  the  segments  for  management  reporting  purposes.    Net  charge-offs  are  allocated  to  segments  when 
incurred for management reporting purposes.  For the year ended December 31, 2023, the Company's provision for credit losses 
on unfunded lending commitments was a benefit $7.9 million, compared to a provision of $8.9 million in 2022.  The provision 
for credit losses on loans was $12.3 million in excess of net-charge offs in 2023, due to an increase in the allowance for credit 
losses on loans, while the provision was $92 thousand higher than net charge-offs in 2022.  

58

Impact of Recently Issued Accounting Standards

      Reference  Rate  Reform    The  Financial  Accounting  Standards  Board  ("FASB")  issued  ASU  2020-04,  "Reference  Rate 
Reform (Topic 848) - Facilitation of the Effects of Reference Rate Reform on Financial Reporting", in March 2020, and has 
been followed by additional clarifying guidance related to derivatives that are modified as a result of reference rate reform. The 
guidance  provides  optional  expedients  and  exceptions  for  applying  GAAP  to  contracts,  hedging  relationships,  and  other 
transactions affected by reference rate reform if they reference LIBOR or another reference rate expected to be discontinued 
because of reference rate reform. Further, the guidance applies to derivative instruments that use an interest rate for margining, 
discounting,  or  contract  price  alignment  that  is  modified  as  a  result  of  reference  rate  reform.  The  expedients  and  exceptions 
provided by the new guidance do not apply to contract modifications made and hedging relationships entered into or evaluated 
for  effectiveness  after  December  31,  2022,  except  for  certain  hedging  relationships  existing  as  of  December  31,  2022.  In 
December 2022, the FASB issued ASU 2022-06 which extended the sunset date under Topic 848 to December 31, 2024. The 
change is to align the temporary accounting relief guidance with the expected cessation date of LIBOR, which was postponed 
by  administrators  in  2021  to  June  2023,  a  year  after  the  current  sunset  date  of  ASU  2020-04.    The  Company's  LIBOR 
Transition Steering Committee completed the Company's transition from LIBOR during the first half of 2023.

      Disclosure  Improvements    The  FASB  issued  ASU  2023-06,  "Disclosure  Improvements:  Codification  Amendments  in 
Response  to  the  SEC's  Disclosure  Update  and  Simplification  Initiative",  in  October  2023.    The  amendments  in  this  Update 
modify  the  disclosure  or  presentation  requirements  of  a  variety  of  topics  in  the  Codification.    Certain  of  the  amendments 
represent clarifications to or technical corrections of the current requirements.  The effective date for each amendment will be 
the date on which the SEC's removal of that related disclosure from Regulation S-X or Regulation S-K becomes effective, with 
early adoption prohibited.  The adoption is not expected to have a significant effect on the Company's consolidated financial 
statements.

        Segment  Reporting    The  FASB  issued  ASU  2023-07,  "Segment  Reporting  (Topic  280)  -  Improvements  to  Reportable 
Segment  Disclosures",  in  November  2023.  The  amendments  require  disclosure  of  significant  segment  expenses  and  other 
segment  items  on  an  annual  and  interim  basis.  Public  entities  are  required  to  disclose  significant  expense  categories  and 
amounts  for  each  reportable  segment,  as  well  as  the  amount  and  a  description  of  the  composition  of  other  segment  items.  
Significant  expense  categories  are  derived  from  expenses  that  are  regularly  provided  to  an  entity’s  chief  operating  decision-
maker (“CODM”), and included in a segment’s reported measures of profit or loss.  Public entities are also required to disclose 
the  title  and  position  of  the  CODM  and  explain  how  the  CODM  uses  the  reported  measures  of  profit  or  loss  in  assessing 
segment  performance  and  deciding  how  to  allocate  resources.  This  Update  requires  interim  disclosures  of  certain  segment-
related  disclosures  that  previously  were  only  required  annually.  This  Update  requires  annual  disclosures  for  fiscal  years 
beginning January 1, 2024 and interim disclosures for fiscal years beginning January 1, 2025. Early adoption is permitted. The 
Company  is  required  to  apply  the  amendments  in  this  Update  retrospectively  to  all  prior  periods  presented  in  the  financial 
statements. Other than the inclusion of additional disclosures, the adoption of this ASU is not expected to have a significant 
effect on the Company's consolidated financial statements.

      Income Taxes  The FASB issued ASU 2023-09, "Income Taxes (Topic 740) - Improvements to Income Tax Disclosures", 
in December 2023. The amendments in this Update require additional disclosures regarding the rate reconciliation and income 
taxes  paid.  This  Update  also  removed  certain  existing  disclosure  requirements.    This  Update  is  effective  for  annual  periods 
beginning  January  1,  2025.  Early  adoption  is  permitted.  The  amendments  in  this  Update  should  be  applied  on  a  prospective 
basis,  though  retrospective  application  is  permitted.  Other  than  the  inclusion  of  additional  disclosures,  the  adoption  is  not 
expected to have a significant effect on the Company's consolidated financial statements.

Corporate Governance

The Company has adopted a number of corporate governance measures. These include corporate governance guidelines, a 
code  of  ethics  that  applies  to  its  senior  financial  officers  and  the  charters  for  its  audit  and  risk  committee,  its  committee  on 
compensation  and  human  resources,  and  its  committee  on  governance/directors.    This  information  is  available  on  the 
Company’s investor relations website at investor.commercebank.com/overview/corporate-governance.

59

AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

2023

Interest
Income/
Expense

Average
Balance

Average
Rates
Earned/Paid

Average
Balance

2022

Interest
Income/
Expense

Average
Rates
Earned/Paid

Average
Balance

2021

Interest
Income/
Expense

Average
Rates
Earned/Paid

Years Ended December 31

(Dollars in thousands)
ASSETS
Loans:(A)

Business(B)
Real estate – construction and land
Real estate – business
Real estate – personal
Consumer
Revolving home equity
Consumer credit card
Overdrafts
Total loans
Loans held for sale
Investment securities:

U.S. government & federal agency obligations
Government-sponsored enterprise obligations
State & municipal obligations(B)
Mortgage-backed securities
Asset-backed securities
Other debt  securities
Trading debt securities(B)
  Equity securities(B)
Other securities(B)

Total investment securities
Federal funds sold 
Securities purchased under agreements to resell
Interest earning deposits with banks
Total interest earning assets
Allowance for credit losses on loans
Unrealized gain (loss) on debt securities
Cash and due from banks
Premises and equipment - net
Other assets
Total assets
LIABILITIES AND EQUITY
Interest bearing deposits:

Savings
Interest checking and money market
Certificates of deposit of less than $100,000
Certificates of deposit of $100,000 and over

Total interest bearing deposits
Borrowings:

Federal funds purchased
Securities sold under agreements to repurchase
Other borrowings(C)

Total borrowings
Total interest bearing liabilities
Non-interest bearing deposits
Other liabilities
Equity
Total liabilities and equity

Net interest margin (FTE)

$  5,781,736  $  326,498 
  117,238 
  1,473,797 
  214,091 
  3,577,093 
  110,729 
  2,979,014 
  121,310 
  2,096,517 
22,775 
302,967 
77,223 
561,103 
— 
4,923 
  989,864 
  16,777,150 
583 
5,692 

 5.65%  $  5,376,584  $  198,238 
61,893 
 7.95 
  133,909 
 5.99 
94,878 
 3.72 
84,044 
 5.79 
12,625 
 7.52 
64,832 
 13.76 
— 
 — 
  650,419 
 5.90 
637 
 10.24 

  1,229,977 
  3,205,061 
  2,841,626 
  2,075,781 
280,242 
547,071 
5,645 
  15,561,987 
7,754 

 3.69%  $  5,838,682  $  186,968 
40,702 
 5.03 
  104,329 
 4.18 
92,267 
 3.34 
76,361 
 4.05 
9,823 
 4.51 
64,274 
 11.85 
— 
 — 
  574,724 
 4.18 
880 
 8.22 

  1,144,741 
  3,005,943 
  2,797,635 
  2,009,577 
286,064 
577,411 
4,335 
  15,664,388 
21,524 

24,921 
1,683 
31,280 
  128,875 
58,318 
9,590 
1,968
2,988 
23,115 
  282,738 
659
13,649 
  103,248 
  1,390,741 

 2.49 
 2.65 
 2.06 
 2.07 
 2.13 
 1.85 
 4.79 
 24.26 
 9.60 
 2.29 
 5.29 
 1.94 
 5.27 
 4.37 

  1,001,979 
63,436 
  1,518,835 
  6,237,225 
  2,732,093 
518,549 
41,092 
12,317 
240,808 
  12,366,334 
12,464 
702,110 
  1,960,185 
  31,823,935 
(157,398) 
  (1,443,659) 
304,610 
454,360 
958,767 
$ 31,940,615 

 .05 
 1.11 
 3.85 
 4.11 
 1.44 

 5.10 
 3.12 
 5.22 
 3.83 
 1.86% 

$  1,464,639 
  13,099,305 
  1,005,938 
  1,486,403 
  17,056,285 

756 
  145,636 
38,690 
61,057 
  246,139 

25,265 
73,164 
39,496 
  137,925 
  384,064 

495,798 
  2,343,835 
757,288 
  3,596,921 
  20,653,206 
  8,252,096 
375,855 
  2,659,458 
$ 31,940,615 

  1,097,935 
54,768 
  2,061,620 
  6,979,862 
  3,888,405 
606,661 
41,205 
9,492 
203,953 
  14,943,901 
11,701 
  1,495,956 
  1,362,863 
  33,384,162 
(141,341) 
(922,259) 
323,296 
409,235 
552,224 
$ 33,605,317 

$  1,583,983 
  14,475,089 
406,580 
670,472 
  17,136,124 

83,255 
  2,356,024 
46,459 
  2,485,738 
  19,621,862 
  10,964,573 
198,002 
  2,820,880 
$ 33,605,317 

41,095 
1,293 
47,121 
  135,920 
58,716 
11,811 
1,129 
2,578 
21,103 
  320,766 
412
22,647 
15,098 
  1,009,979 

 3.74 
 2.36 
 2.29 
 1.95 
 1.51 
 1.95 
 2.74 
 27.16 
 10.35 
 2.15 
 3.52 
 1.51 
 1.11 
 3.03 

740 
24,359 
1,469 
3,898 
30,466 

1,836 
24,022 
1,840 
27,698 
58,164 

 .05 
 .17 
 .36 
 .58 
 .18 

 2.21 
 1.02 
 3.96 
 1.11 
 .30% 

32,888 
1,180 
47,721 
95,175 
32,705 
12,556 
452
2,223 
18,924 
  243,824 
4
37,377 
3,202 
  860,011 

1,129 
6,380 
1,158 
2,577 
11,244 

17 
1,629 
5 
1,651 
12,895 

796,043 
50,789 
  2,015,635 
  6,985,897 
  2,824,993 
603,720 
36,534 
6,809 
171,322 
  13,491,742 
677 
  1,275,837 
  2,420,533 
  32,874,701 
(188,758) 
198,722 
339,431 
408,537 
531,102 
$ 34,163,735 

$  1,450,495 
  13,370,226 
478,371 
  1,244,757 
  16,543,849 

23,623 
  2,311,214 
808 
  2,335,645 
  18,879,494 
  11,240,267 
591,459 
  3,452,515 
$ 34,163,735 

$ 1,006,677 

$  951,815 

$  847,116 

 3.20% 
 3.56 
 3.47 
 3.30 
 3.80 
 3.43 
 11.13 
 — 
 3.67 
 4.09 

 4.13 
 2.32 
 2.37 
 1.36 
 1.16 
 2.08 
 1.24 
 32.65 
 11.05 
 1.81 
 .59 
 2.93 
 .13 
 2.62 

 .08 
 .05 
 .24 
 .21 
 .07 

 .07 
 .07 
 .62 
 .07 
 .07% 

 2.58% 

 .51% 

Net yield on interest earning assets

Percentage increase (decrease) in net interest margin 
(FTE) compared to the prior year

 3.16% 

 5.76% 

 2.85% 

 12.36% 

(A)  Loans on non-accrual status are included in the computation of average balances. Included in interest income above are loan fees and late charges, net of 
amortization of deferred loan origination fees and costs, which are immaterial. Credit card income from merchant discounts and net interchange fees are not 
included in loan income.E — A

VERAGE RATES AND

60

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2020

Interest  
Income/
Expense

Average 
Balance

Average   
Rates    
Earned/Paid

Average 
Balance

2019

Interest  
Income/
Expense

Average   
Rates    
Earned/Paid

Average 
Balance

2018

Interest  
Income/
Expense

Average   
Rates    
Earned/Paid

Average Balance Five Year 
Compound Growth Rate

Years Ended December 31

196,249 
38,619 
110,080 
94,835 
86,096 
12,405 
78,704 
— 
616,988 
860 

17,369 
3,346 
42,260 
109,834 
29,759 
10,846 
659 
2,030 
8,732 
224,835 
3 
40,647 
2,273 
885,606 

1,053 
16,798 
4,897 
12,948 
35,696 

794 
5,297 
1,029 
7,120 
42,816 

$  6,387,410  $ 

956,999 
2,959,068 
2,619,211 
1,967,133 
334,866 
668,810 
3,351 
  15,896,848 
18,685 

780,903 
105,069 
1,562,415 
5,733,398 
1,467,496 
444,489 
30,321 
4,206 
133,391 
  10,261,688 
278 
849,998 
1,115,551 
  28,143,048 
(196,942) 
292,898 
343,516 
399,228 
634,949 
$  29,616,697 

$  1,123,413 
  11,539,717 
585,695 
1,358,389 
  14,607,214 

126,203 
1,840,276 
126,585 
2,093,064 
  16,700,278 
8,890,263 
715,033 
3,311,123 
$  29,616,697 

 3.07% 
 4.04 
 3.72 
 3.62 
 4.38 
 3.70 
 11.77 
 — 
 3.88 
 4.60 

 2.22 
 3.18 
 2.70 
 1.92 
 2.03 
 2.44 
 2.17 
 48.26 
 6.55 
 2.19 
 1.08 
 4.78 
 .20 
 3.15 

 .09 
 .15 
 .84 
 .95 
 .24 

 .63 
 .29 
 .81 
 .34 
 .26% 

202,308 
49,702 
127,635 
85,604 
92,414 
18,204 
93,754 
— 
669,621 
1,209 

20,968 
4,557 
38,362 
123,806 
37,478 
9,017 
886 
1,792 
8,466 
245,332 
55 
15,898 
6,698 
938,813 

1,021 
38,691 
6,368 
26,945 
73,025 

5,332 
24,083 
952 
30,367 
103,392 

$  5,214,158  $ 

909,367 
2,859,008 
2,178,716 
1,930,883 
358,474 
764,828 
9,203 
  14,224,637 
18,577 

851,124 
191,406 
1,220,958 
4,594,576 
1,372,574 
333,105 
29,450 
4,547 
134,255 
8,731,995 
2,034 
741,089 
316,299 
  24,034,631 
(160,212) 
74,605 
370,709 
380,350 
513,442 
$  25,213,525 

918,896 
$ 
  10,607,224 
610,807 
1,396,760 
  13,533,687 

247,126 
1,574,972 
43,919 
1,866,017 
  15,399,704 
6,376,204 
360,587 
3,077,030 
$  25,213,525 

 3.88% 
 5.47 
 4.46 
 3.93 
 4.79 
 5.08 
 12.26 
 — 
 4.71 
 6.51 

 2.46 
 2.38 
 3.14 
 2.69 
 2.73 
 2.71 
 3.01 
 39.41 
 6.31 
 2.81 
 2.70 
 2.15 
 2.12 
 3.91 

 .11 
 .36 
 1.04 
 1.93 
 .54 

 2.16 
 1.53 
 2.17 
 1.63 
 .67% 

184,837 
49,440 
117,516 
80,365 
89,074 
17,513 
92,269 
— 
631,014 
1,298 

21,720 
6,098 
42,867 
111,686 
34,223 
8,912 
759 
11,816 
12,412 
250,493 
519 
15,881 
6,233 
905,438 

973 
26,830 
3,215 
14,658 
45,676 

1,582 
18,073 
45 
19,700 
65,376 

$  4,963,029  $ 

967,320 
2,737,820 
2,093,802 
2,010,826 
379,715 
768,789 
4,778 
  13,926,079 
19,493 

921,759 
308,520 
1,410,700 
4,203,625 
1,455,690 
340,458 
24,731 
26,459 
114,438 
8,806,380 
27,026 
696,438 
319,948 
  23,795,364 
(158,791) 
(113,068) 
360,732 
343,636 
438,362 
$  24,666,235 

867,150 
$ 
  10,817,169 
603,137 
1,114,825 
  13,402,281 

82,179 
1,431,965 
1,747 
1,515,891 
  14,918,172 
6,728,971 
247,520 
2,771,572 
$  24,666,235 

$ 

842,790 

$ 

835,421 

$ 

840,062 

YI

 2.99% 

 .88% 

 3.48% 

 (.55%) 

 3.72% 
 5.11 
 4.29 
 3.84 
 4.43 
 4.61 
 12.00 
 — 
 4.53 
 6.66 

 2.36 
 1.98 
 3.04 
 2.66 
 2.35 
 2.62 
 3.07 
 44.66 
 10.85 
 2.84 
 1.92 
 2.28 
 1.95 
 3.81 

 .11 
 .25 
 .53 
 1.31 
 .34 

 1.93 
 1.26 
 2.58 
 1.30 
 .44% 

 3.53% 

 9.58% 

 3.10% 
 8.79 
 5.49 
 7.31 
 .84 
 (4.42) 
 (6.10) 
 .60 
 3.80 
 (21.82) 

 1.68 
 (27.12) 
 1.49 
 8.21 
 13.42 
 8.78 
 10.69 
 (14.18) 
 16.04 
 7.03 
 (14.34) 
 .16 
 43.70 
 5.99 
 (.18) 
 66.43 
 (3.33) 
 5.75 
 16.94 
 5.30 

 11.05 
 3.90 
 10.77 
 5.92 
 4.94 

 43.25 
 10.36 
 236.82 
 18.86 
 6.72 
 4.17 
 8.71 
 (.82) 
 5.30% 

(B)  Interest income and yields are presented on a fully taxable-equivalent basis using a federal income tax rate of 21%.  Loan interest income includes tax free 
loan income (categorized as business loan income) which includes tax equivalent adjustments of $5,467,000 in 2023, $4,126,000 in 2022, $4,176,000 in 
2021,  $4,916,000  in  2020,  $6,282,000  in  2019,  and  $5,931,000  in  2018.    Investment  securities  interest  income  includes  tax  equivalent  adjustments  of 
$3,983,000 in 2023, $6,874,000 in 2022, $7,546,000 in 2021, $8,042,000 in 2020, $7,845,000 in 2019, and $10,306,000 in 2018.  These adjustments relate 
to state and municipal obligations, trading securities, equity securities, and other securities.

(C)  Interest  expense  of  $903,000,  $1,370,000,  $29,000  and  $14,000,  which  was  capitalized  on  construction  projects  in  2023,  2022,  2021,  and  2020, 

respectively,is not deducted from the interest expense shown above.

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUARTERLY AVERAGE BALANCE SHEETS — AVERAGE RATES AND YIELDS

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

Average 
Balance

Average Rates 
Earned/Paid

Average 
Balance

Average Rates 
Earned/Paid

 Average 
Balance

Average Rates 
Earned/Paid

Average 
Balance

Average Rates 
Earned/Paid

Year ended December 31, 2023

(Dollars in millions)

ASSETS

Loans:
Business(A)
Real estate – construction and land

$ 

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans

Loans held for sale

Investment securities:

U.S. government & federal agency 

obligations

Government-sponsored enterprise 

obligations
State & municipal obligations(A)
 Mortgage-backed securities

 Asset-backed securities

  Other debt securities
  Trading debt securities(A)
  Equity securities(A)
  Other securities(A)
Total investment securities

Federal funds sold 
Securities purchased under agreements 
to resell

 Interest earning deposits with banks

Total interest earning assets

Allowance for credit losses on loans

 Unrealized gain (loss) on debt securities

Cash and due from banks

Premises and equipment – net

Other assets

Total assets

5,861 

1,524 

3,645 

3,028 

2,117 

310 

568 

5 

17,058 

5 

889 

56 
1,364 

6,024 

2,325 

511 

37 

12 

222 

11,440 

1 

450 

2,387 

31,341 

(162) 

(1,596) 

299 

473 

1,026 

 5.91%  $ 

 8.34 

 6.18 

 3.85 

 6.21 

 7.70 

 13.83 

 — 

 6.15 

 9.93 

 2.32 

 2.36 
 1.94 

 2.05 

 2.30 

 1.85 

 5.05 

 27.47 

 8.60 

 2.27 

 6.65 

 1.64 

 5.47 

 4.62 

5,849 

1,509 

3,642 

2,993 

2,102 

304 

564 

5 

16,968 

6 

986 

56 
1,392 

6,161 

2,554 

515 

35 

12 

237 

11,948 

3 

712 

2,338 

31,975 

(158) 

(1,458) 

296 

464 

990 

 5.77%  $ 

 8.17 

 6.13 

 3.73 

 5.97 

 7.76 

 13.77 

 — 

 6.02 

 10.55 

 2.31 

 2.36 
 1.95 

 2.06 

 2.20 

 1.75 

 5.11 

 23.06 

 13.13 

 2.33 

 6.56 

 2.08 

 5.39 

 4.51 

5,756 

1,450 

3,541 

2,961 

2,099 

301 

556 

5 

16,669 

6 

1,036 

56 
1,533 

6,316 

2,828 

520 

46 

12 

274 

12,621 

7 

825 

2,284 

32,412 

(159) 

(1,331) 

310 

449 

1,182 

 5.58%  $ 

 7.92 

 5.96 

 3.68 

 5.63 

 7.55 

 13.77 

 — 

 5.84 

 10.17 

 3.42 

 2.38 
 2.04 

 2.09 

 2.08 

 1.86 

 4.53 

 23.25 

 9.40 

 2.37 

 5.63 

 1.99 

 5.14 

 4.34 

5,657 

1,411 

3,478 

2,934 

2,067 

297 

556 

4 

16,404 

6 

1,099 

87 
1,794 

6,454 

3,234 

529 

46 

12 

230 

13,485 

39 

825 

810 

31,569 

(150) 

(1,387) 

314 

431 

631 

$ 

31,381 

$ 

32,109 

$ 

32,863 

$ 

31,408 

LIABILITIES AND EQUITY

Interest bearing deposits:

Savings

$ 

Interest checking and money market

Certificates of deposit under $100,000

Certificates of deposit $100,000 & over

Total interest bearing deposits

Borrowings:

Federal funds purchased
Securities sold under agreements to 
repurchase

Other borrowings

Total borrowings

Total interest bearing liabilities
Non-interest bearing deposits

Other liabilities

Equity

Total liabilities and equity

Net interest margin (FTE)

$ 

$ 

1,358 

13,167 

1,097 

1,839 

17,461 

474 

2,467 

179 

3,120 

20,581 
7,749 

421 

2,630 

31,381 

251 

 .05 

$ 

 1.57 

 4.21 

 4.55 

 1.93 

 5.40 

 3.25 

 5.45 

 3.71 

 2.20% 

$ 

$ 

1,436 

13,048 

1,424 

1,718 

17,626 

509 

2,283 

685 

3,477 

21,103 
7,939 

369 

2,698 

32,109 

251 

 .05 

$ 

 1.33 

 4.32 

 4.37 

 1.76 

 5.33 

 3.20 

 5.30 

 3.93 

 2.12% 

$ 

$ 

1,517 

12,919 

1,075 

1,472 

16,983 

507 

2,207 

1,618 

4,332 

21,315 
8,224 

598 

2,726 

32,863 

252 

 .05 

 .93 

 3.78 

 3.93 

 1.29 

 5.06 

 3.09 

 5.24 

 4.13 

 1.87% 

$ 

$ 

$ 

1,550 

13,266 

415 

903 

16,134 

494 

2,419 

551 

3,464 

19,598 
9,115 

112 

2,583 

31,408 

253 

Net yield on interest earning assets

 3.17% 

 3.11% 

 3.12% 

 3.26% 

(A)  Stated on a fully taxable-equivalent basis using a federal income tax rate of 21%.

62

 5.31% 

 7.33 

 5.65 

 3.61 

 5.31 

 7.03 

 13.68 

 — 

 5.56 

 10.30 

 1.90 

 3.21 
 2.26 

 2.06 

 2.01 

 1.93 

 4.59 

 23.24 

 7.11 

 2.18 

 5.09 

 1.94 

 4.67 

 4.00 

 .05 

 .61 

 1.39 

 2.98 

 .71 

 4.59 

 2.93 

 4.94 

 3.49 

 1.20% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 — AVERAGE RATES AND YIELDS

Year ended December 31, 2022

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

Average 
Balance

Average Rates 
Earned/Paid

Average 
Balance

Average Rates 
Earned/Paid

Average 
Balance

Average Rates 
Earned/Paid

Average 
Balance

Average Rates 
Earned/Paid

(Dollars in millions)

ASSETS

Loans:
Business(A)
Real estate – construction and land

$ 

Real estate – business

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total loans

Loans held for sale

Investment securities:

U.S. government & federal agency 

obligations

Government-sponsored enterprise 

obligations

 State & municipal obligations(A)
Mortgage-backed securities

Asset-backed securities

 Other debt securities
 Trading debt securities(A)
 Equity securities(A)
 Other securities(A)
Total investment securities

Federal funds sold 
Securities purchased under agreements to 

resell

Interest earning deposits with banks

Total interest earning assets

Allowance for credit losses on loans

Unrealized gain (loss) on debt securities

Cash and due from banks

Premises and equipment – net

Other assets

Total assets

5,478 

1,269 

3,301 

2,887 

2,090 

294 

559 

7 

15,885 

7 

1,056 

56 
1,991 

6,606 

3,714 

561 

44 

10 

219 

14,257 

28 

1,174 

640 

31,991 

(143) 

(1,582) 

327 

419 

593 

 4.68%  $ 

 6.80 

 5.15 

 3.45 

 4.77 

 5.89 

 12.64 

 — 

 5.03 

 10.09 

 2.01 

 2.36 
 2.29 

 1.88 

 1.96 

 1.89 

 3.81 

 28.44 

 6.67 

 2.07 

 4.27 

 2.36 

 3.69 

 3.59 

5,318 

1,289 

3,258 

2,844 

2,102 

281 

550 

4 

15,646 

7 

1,113 

56 
2,053 

6,848 

3,871 

587 

36 

9 

209 

14,782 

13 

1,379 

980 

32,807 

(138) 

(1,065) 

311 

409 

538 

 3.94%  $ 

 5.27 

 4.40 

 3.36 

 4.17 

 4.82 

 12.05 

 — 

 4.37 

 8.80 

 4.51 

 2.36 
 2.27 

 1.93 

 1.62 

 1.93 

 2.74 

 27.11 

 7.09 

 2.18 

 2.77 

 1.72 

 2.25 

 3.21 

5,384 

1,225 

3,164 

2,826 

2,071 

272 

538 

6 

15,486 

8 

1,119 

56 
2,126 

7,158 

4,038 

643 

44 

9 

195 

15,388 

4 

1,704 

1,249 

33,839 

(135) 

(851) 

315 

402 

522 

 3.16%  $ 

 4.09 

 3.70 

 3.27 

 3.62 

 3.69 

 11.32 

 — 

 3.72 

 8.14 

 4.93 

 2.39 
 2.30 

 1.99 

 1.35 

 1.97 

 2.46 

 26.90 

 22.38 

 2.36 

 1.79 

 1.03 

 .78 

 2.86 

5,324 

1,135 

3,095 

2,809 

2,040 

274 

541 

5 

15,223 

9 

1,104 

52 
2,078 

7,317 

3,934 

636 

41 

9 

192 

15,363 

1 

1,734 

2,608 

34,938 

(150) 

(174) 

340 

407 

557 

$ 

31,605 

$ 

32,862 

$ 

34,092 

$ 

35,918 

LIABILITIES AND EQUITY

Interest bearing deposits:

Savings

$ 

Interest checking and money market

Certificates of deposit under $100,000

Certificates of deposit $100,000 & over

Total interest bearing deposits

Borrowings:

Federal funds purchased
Securities sold under agreements to 
repurchase

Other borrowings

Total borrowings

Total interest bearing liabilities
Non-interest bearing deposits

Other liabilities

Equity

Total liabilities and equity

Net interest margin (FTE)

$ 

$ 

1,567 

13,694 

388 

597 

16,246 

144 

2,260 

179 

2,583 

18,829 
10,361 

29 

2,386 

31,605 

257 

 .06 

 .38 

 .73 

 1.42 

 .40 

 3.56 

 2.29 

 4.02 

 2.48 

 .69% 

$ 

$ 

$ 

1,596 

14,424 

397 

578 

16,995 

52 

2,200 

2 

2,254 

19,249 
10,758 

124 

2,731 

32,862 

249 

$ 

 .04 

 .20 

 .41 

 .60 

 .21 

 2.41 

 1.37 

 1.78 

 1.39 

 .34% 

$ 

$ 

1,610 

14,846 

412 

649 

17,517 

113 

2,258 

2 

2,373 

19,890 
11,210 

140 

2,852 

34,092 

235 

 .04 

 .06 

 .20 

 .29 

 .07 

 .79 

 .48 

 2.37 

 .50 

 .12% 

$ 

$ 

$ 

1,563 

14,950 

430 

862 

17,805 

23 

2,713 

1 

2,737 

20,542 
11,545 

505 

3,326 

35,918 

211 

Net yield on interest earning assets

 3.18% 

 3.01% 

 2.79% 

 2.45% 

(A)  Stated on a fully taxable-equivalent basis using a federal income tax rate of 21%.

63

 2.93% 

 3.76 

 3.38 

 3.28 

 3.59 

 3.48 

 11.35 

 — 

 3.54 

 6.48 

 3.42 

 2.33 
 2.29 

 1.98 

 1.13 

 2.00 

 1.84 

 26.00 

 5.91 

 1.97 

 .39 

 1.24 

 .18 

 2.49 

 .05 

 .04 

 .13 

 .20 

 .05 

 .12 

 .10 

 .53 

 .10 

 .06% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SUMMARY OF QUARTERLY STATEMENTS OF INCOME

Year ended December 31, 2023

(In thousands, except per share data)

Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains (losses), net

Salaries and employee benefits

Other expense

Provision for credit losses

Income before income taxes

Income taxes

Non-controlling interest

Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

Year ended December 31, 2022

(In thousands, except per share data)

Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains (losses), net

Salaries and employee benefits

Other expense

Provision for credit losses

Income before income taxes

Income taxes

Non-controlling interest

Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

Year ended December 31, 2021

(In thousands, except per share data)
Interest income

Interest expense

Net interest income

Non-interest income

Investment securities gains (losses), net

Salaries and employee benefits

Other expense

Provision for credit losses

Income before income taxes

Income taxes

Non-controlling interest
Net income attributable to Commerce Bancshares, Inc.

Net income per common share — basic*

Net income per common share — diluted*

Weighted average shares — basic*

Weighted average shares — diluted*

* Restated for the 5% stock dividend distributed in 2023.

$ 

$ 

$ 

$ 

$ 

$ 

$ 

248,421 

144,879 

7,601 

(147,456)   

(103,798)   

(5,879)   

143,768 

(32,307)   

(2,238)   

12/31/2023

9/30/2023

6/30/2023

3/31/2023

For the Quarter Ended

$ 

362,609  $ 

(114,188)   

361,162  $ 

(112,615)   

348,663  $ 

(99,125)   

249,538 

147,605 

3,392 

308,857 

(57,234) 

251,623 

137,612 

(306) 

248,547 

142,949 

4,298 

(146,805)   

(145,429)   

(144,373) 

(81,205)   

(11,645)   

156,139 

(33,439)   

(2,104)   

(82,182)   

(6,471)   

166,453 

(35,990)   

(2,674)   

109,223  $ 

120,596  $ 

127,789  $ 

.84  $ 

.84  $ 

129,507 

129,608 

.92  $ 

.92  $ 

129,904 

130,009 

.97  $ 

.97  $ 

130,079 

130,208 

For the Quarter Ended

(79,734) 

(11,456) 

153,366 

(32,813) 

(1,101) 

119,452 

.91 

.91 

130,204 

130,472 

12/31/2022

9/30/2022

6/30/2022

3/31/2022

286,377  $ 

(31,736)   

254,641 

136,825 

8,904 

262,666  $ 

(16,293)   

246,373 

138,514 

3,410 

238,154  $ 

(5,769)   

232,385 

139,427 

1,029 

(138,458)   

(137,393)   

(142,243)   

(78,282)   

(15,477)   

168,153 

(34,499)   

(2,026)   

(75,491)   

(15,290)   

160,123 

(33,936)   

(3,364)   

(71,262)   

(7,162)   

152,174 

(32,021)   

(4,359)   

131,628  $ 

122,823  $ 

115,794  $ 

1.00  $ 

1.00  $ 

130,527 

130,819 

.93  $ 

.92  $ 

131,082 

131,372 

.87  $ 

.87  $ 

131,919 

132,212 

For the Quarter Ended

211,782 

(2,996) 

208,786 

131,769 

7,163 

(135,953) 

(69,695) 

9,858 

151,928 

(31,902) 

(1,872) 

118,154 

.88 

.88 

132,658 

132,979 

12/31/2021

9/30/2021

6/30/2021

3/31/2021

$ 

210,479  $ 

216,981  $ 

211,133  $ 

(2,822)   

(2,944)   

(3,151)   

207,657 

147,699 

(9,706)   

(132,640)   

(70,942)   

7,054 

149,122 

(33,764)   

(452)   
114,906  $ 

.85  $ 

.85  $ 

133,362 

133,647 

214,037 

137,506 

13,108 

(132,824)   

(78,796)   

7,385 

160,416 

(34,662)   

(3,193)   
122,561  $ 

.91  $ 

.91  $ 

134,095 

134,374 

207,982 

139,143 

16,804 

(130,751)   

(67,375)   

45,655 

211,458 

(45,209)   

(3,923)   
162,326  $ 

1.20  $ 

1.19  $ 

134,473 

134,806 

$ 

$ 

$ 

64

209,697 

(3,949) 

205,748 

136,045 

9,853 

(129,033) 

(63,540) 

6,232 

165,305 

(32,076) 

(2,257) 
130,972 

.96 

.96 

134,585 

134,948 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7a.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information required by this item is disclosed within the Interest Rate Sensitivity section of Management’s Discussion 

and Analysis of Financial Condition and Results of Operations.

Item 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Commerce Bancshares, Inc.: 

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Commerce Bancshares, Inc. and subsidiaries (the Company) 
as of December 31, 2023 and 2022, the related consolidated statements of income, comprehensive income, changes in equity, 
and cash flows for each of the years in the three-year period ended December 31, 2023, and the related notes (collectively, the 
consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, 
the financial position of the Company as of December 31, 2023 and 2022, and the results of its operations and its cash flows for 
each of the years in the three-year period ended December 31, 2023, in conformity with U.S. generally accepted accounting 
principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2023, based on criteria established in 
Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission, and our report dated February 22, 2024 expressed an unqualified opinion on the effectiveness of the Company’s 
internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express 
an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the 
consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial 
statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, 
as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a 
reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Assessment for credit losses related to loans collectively evaluated for impairment

As discussed in Notes 1 and 2 to the consolidated financial statements, the allowance for credit losses related to loans 
evaluated on a collective basis (the December 31, 2023 collective ACL) was $161.2 million of a total allowance for credit 
losses of $162.4 million as December 31, 2023. The allowance for credit losses on loans and leases is measured on a 
collective (pool) basis whereas loans are aggregated into pools based on similar risk characteristics. The Company 
estimates the collective ACL utilizing average historical loss rates, calculated using historical net charge-offs and 

65

outstanding loan balances during a lookback period for each pool. In certain pools, if the Company’s own historical loss 
rate is not reflective of loss expectations, the historical loss rate is augmented by industry and peer data. The calculated 
average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts (forecast 
adjusted loss rate). These adjustments increase or decrease the average historical loss rate to reflect expectations of future 
losses given a single path economic forecast of key macroeconomic variables. The adjustments are based on results from 
various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a 
reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast 
adjustment loss rate is applied to the amortized cost of loans over the remaining contractual lives, adjusted for expected 
prepayments. The allowance is further adjusted for certain qualitative factors not included in historical loss rates or the 
macroeconomic forecast, which include changes in portfolio composition and characteristics, underwriting practices, 
watchlist trends, or significant unique events or conditions.

We identified the assessment of the December 31, 2023 collective ACL as a critical audit matter. A high degree of audit 
effort, including specialized skills and knowledge, and subjective and complex auditor judgement was involved in the 
assessment due to significant measurement uncertainty. Specifically, this assessment encompassed the evaluation of the 
conceptual soundness of the average historical loss model used to estimate the collective ACL, including the following key 
factors and assumptions (1) historical losses, (2) the reasonable and supportable forecast period, and (3) the development 
and evaluation of qualitative adjustments. In addition, auditor judgement was required to evaluate the sufficiency of audit 
evidence obtained.

The following are the primary procedures we performed to address the critical audit matter. We evaluated the design and 
tested the operating effectiveness of certain internal controls related to the Company’s measurement of the collective ACL 
estimates, including controls over the (1) development and approval of the collective ACL methodology, (2) performance 
monitoring of the collective ACL methodology and model, (3) identification and determination of the key factors and 
assumptions used to estimate the collective ACL, (4) development of qualitative adjustments, and (5) analysis of the 
collective ACL results, trends, and ratios. We evaluated the Company’s process to develop the collective ACL estimates by 
testing certain sources of data, factors, and assumptions, and considered the relevance and reliability of such data, factors, 
and assumptions. We evaluated whether the historical losses in the Company’s portfolio are representative of the credit 
characteristics of the current portfolio. We involved credit risk professionals with specialized skills and knowledge, who 
assisted in:

• evaluating the Company’s collective ACL methodology for compliance with U.S. generally accepted accounting 

principles

• evaluating the collective ACL methodology and model for conceptual soundness by inspecting the methodology and 

model documentation to determine whether the methodology and model are suitable for intended use

• testing the historical losses period and the reasonable and supportable forecast period by comparing them to the 

Company’s business environment and relevant industry practices

• evaluating the methodology used to develop the qualitative factors and the effect of those factors on the collective ACL 

compared with changes in the nature and volume of the entity's financial assets and identified limitations of the 
underlying quantitative model.

We assessed the sufficiency of the audit evidence obtained related to the Company’s December 31, 2023 collective ACL 
by evaluating the cumulative results of the audit procedures, qualitative aspects of the Company’s accounting practices and 
potential bias in the accounting estimates.

We have served as the Company’s auditor since 1971.

Kansas City, Missouri
February 22, 2024 

66

 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED BALANCE SHEETS

ASSETS
Loans

Allowance for credit losses on loans

Net loans

December 31

2023

2022

(In thousands)

$ 

17,205,479  $ 
(162,395)   
17,043,084   

16,303,131 
(150,136) 
16,152,995 

Loans held for sale (including $1,585,000 and $— of residential mortgage loans carried at fair value at 

December 31, 2023 and 2022, respectively)

4,177   

4,964 

Investment securities:
Available for sale debt, at fair value (amortized cost of $10,904,765,000 and $13,738,206,000 at 

December 31, 2023 and 2022, respectively, and allowance for credit losses of $– at both 
December 31, 2023 and 2022)

Trading debt
Equity
Other

Total investment securities
Federal funds sold
Securities purchased under agreements to resell
Interest earning deposits with banks
Cash and due from banks
Premises and equipment – net
Goodwill
Other intangible assets – net
Other assets
Total assets

LIABILITIES AND STOCKHOLDERS’ EQUITY
Deposits:
Non-interest bearing
Savings, interest checking and money market
Certificates of deposit of less than $100,000
Certificates of deposit of $100,000 and over
Total deposits
Federal funds purchased and securities sold under agreements to repurchase
Other borrowings
Other liabilities
Total liabilities
Commerce Bancshares, Inc. stockholders’ equity:

Common stock, $5 par value
   Authorized 190,000,000 shares at December 31, 2023 and 140,000,000 shares at December 31, 

2022;  issued 131,064,418 shares at December 31, 2023 and 125,863,879 shares at December 31, 
2022

Capital surplus

Retained earnings

Treasury stock of 611,546 shares at December 31, 2023                                                                         
and 605,142 shares at December 31, 2022, at cost

Accumulated other comprehensive income (loss)

Total Commerce Bancshares, Inc. stockholders’ equity

Non-controlling interest

Total equity

Total liabilities and equity

See accompanying notes to consolidated financial statements. 

67

9,684,760   
28,830   
12,701   
222,473   
9,948,764   
5,025   
450,000   
2,239,010   
443,147   
469,059   
146,539   
14,179   
938,077   
31,701,061  $ 

12,238,316 
43,523 
12,304 
225,034 
12,519,177 
49,505 
825,000 
389,140 
452,496 
418,909 
138,921 
15,234 
909,590 
31,875,931 

7,975,935  $ 
14,512,273   
930,432   
1,945,258   
25,363,898   
2,908,815   
1,404   
462,714   
28,736,831   

10,066,356 
15,126,981 
387,336 
606,767 
26,187,440 
2,841,734 
9,672 
355,508 
29,394,354 

$ 

$ 

655,322   

629,319 

3,162,622   

2,932,959 

53,183   

31,620 

(35,599)   

(41,743) 

(891,412)   

(1,086,864) 

2,944,116   

2,465,291 

20,114   

16,286 

2,964,230   

2,481,577 

$ 

31,701,061  $ 

31,875,931 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share data)
INTEREST INCOME
Interest and fees on loans
Interest on loans held for sale
Interest on investment securities
Interest on federal funds sold
Interest on securities purchased under agreements to resell
Interest on deposits with banks
Total interest income
INTEREST EXPENSE
Interest on deposits:
Savings, interest checking and money market
Certificates of deposit of less than $100,000
Certificates of deposit of $100,000 and over
Interest on federal funds purchased
Interest on securities sold under agreements to repurchase
Interest on other borrowings
Total interest expense
Net interest income
Provision for credit losses
Net interest income after credit losses
NON-INTEREST INCOME
Bank card transaction fees
 Trust fees
Deposit account charges and other fees
 Consumer brokerage services
Capital market fees
Loan fees and sales
Other
Total non-interest income
INVESTMENT SECURITIES GAINS (LOSSES), NET
NON-INTEREST EXPENSE
Salaries and employee benefits
 Data processing and software
Net occupancy
Deposit insurance
Marketing
Equipment
Supplies and communication
Other
Total non-interest expense
Income before income taxes
Less income taxes
Net income
Less non-controlling interest expense (income)
Net income attributable to Commerce Bancshares, Inc.
Net income per common share - basic
Net income per common share - diluted

See accompanying notes to consolidated financial statements.

68

For the Years Ended December 31

2023

2022

2021

$ 

984,397  $ 
583   
278,755   

659
13,649   
103,248  
1,381,291   

146,392   
38,690   
61,057   
25,265   
73,164   
38,594   
383,162   
998,129   
35,451   
962,678   

191,156   
190,954   
90,992   
17,223   
14,100   
11,165   
57,455   
573,045   
14,985   

584,063   
118,758   
53,629   
33,163   
24,511   
19,548   
19,420   
77,890   
930,982   
619,726   
134,549   
485,177   
8,117   
477,060  $ 
3.64  $ 
3.64  $ 

$ 
$ 
$ 

646,293  $ 
637   
313,892   

412
22,647   
15,098   
998,979   

25,099   
1,469   
3,898   
1,836   
24,022   
470   
56,794   
942,185   
28,071   
914,114   

176,144   
184,719   
94,381   
19,117   
14,231   
13,141   
44,802   
546,535   
20,506   

554,047   
110,692   
49,117   
10,583   
23,827   
19,359   
18,101   
63,051   
848,777   
632,378   
132,358   
500,020   
11,621   
488,399  $ 
3.68  $ 
3.67  $ 

570,549 
880 
236,278 
4
37,377 
3,202 
848,290 

7,509 
1,158 
2,577 
16 
1,630 
(24) 
12,866 
835,424 
(66,326) 
901,750 

167,891 
188,227 
97,217 
18,362 
15,943 
29,720 
43,033 
560,393 
30,059 

525,248 
101,792 
48,185 
9,094 
21,856 
18,089 
17,118 
64,519 
805,901 
686,301 
145,711 
540,590 
9,825 
530,765 
3.92 
3.91 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(In thousands)
Net income

Other comprehensive income (loss):

Net unrealized gains (losses) on other securities
 Change in pension loss

 Unrealized gains (losses) on cash flow hedge derivatives

Other comprehensive income (loss)

Comprehensive income (loss)

Less non-controlling interest (income) loss

For the Years Ended December 31

2023

2022

2021

$ 

485,177  $ 

500,020  $ 

540,590 

209,914   

3,590   
(18,052)   

(1,148,089)   
3,482   
(19,337)   

(240,627) 
4,450 

(18,120) 

195,452   

(1,163,944)   

(254,297) 

680,629   

(663,924)   

8,117   

11,621   

286,293 

9,825 

Comprehensive income (loss) attributable to Commerce Bancshares, Inc.

$ 

672,512  $ 

(675,545)  $ 

276,468 

 See accompanying notes to consolidated financial statements.

69

 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

             Commerce Bancshares, Inc. Shareholders

(In thousands, except per share data)

Common 
Stock

Capital 
Surplus

Retained 
Earnings

Treasury 
Stock

Accumulated 
Other 
Comprehensive 
Income (Loss)

Non-
Controlling 
Interest

Total

Balance at December 31, 2020

$ 

589,352  $  2,436,288  $ 

73,000  $ 

(32,970)  $ 

331,377  $ 

2,925  $  3,399,972 

Net income

Other comprehensive income (loss)

Distributions to non-controlling interest

Purchases of treasury stock
Sale of non-controlling interest of subsidiary

Cash dividends paid on common stock         

($.907 per share)

Stock-based compensation
Issuance under stock purchase and equity 

compensation plans

5% stock dividend, net
Balance at December 31, 2021
Net income

Other comprehensive income (loss)

Distributions to non-controlling interest

Purchases of treasury stock

Cash dividends paid on common stock         

($.961 per share)

Stock-based compensation
Issuance under stock purchase and equity 

compensation plans

5% stock dividend, net

659 

15,415 

(21,799) 

259,331 
2,689,894 

21,452 
610,804 

530,765 

(122,693) 

(388,579)   
92,493 
488,399 

(127,466) 

(129,361) 

22,710 

106,648 
(32,973)   

(186,622) 

16,995 

(19,563) 

245,633 

18,515 

21,468 

(421,806)   

156,384 

(254,297) 

9,825 

540,590 

(254,297) 

(1,065)   

(1,065) 

(659)   

77,080 

(1,163,944) 

11,026 
11,621 

(129,361) 
— 

(122,693) 

15,415 

911 

(1,148) 
3,448,324 
500,020 

(1,163,944) 

(6,361)   

(6,361) 

(186,622) 

(127,466) 

16,995 

1,905 

(1,274) 

(41,743)   

(1,086,864)   

16,286 

2,481,577 

Balance at December 31, 2022

629,319 

2,932,959 

Net income

Other comprehensive income (loss)

Distributions to non-controlling interest

Purchases of treasury stock

Sale of non-controlling interest of subsidiary

Cash dividends paid on common stock          

($1.029 per share)

Stock-based compensation
Issuance under stock purchase and equity 

compensation plans

5% stock dividend, net

54 

17,052 

(21,732) 

234,289 

26,003 

31,620 

477,060 

(134,734) 

(320,763)   

23,439 

59,595 

195,452 

(76,890) 

8,117 

(4,235)   

(54)   

485,177 

195,452 

(4,235) 

(76,890) 

— 

(134,734) 

17,052 

1,707 

(876) 

Balance at December 31, 2023

$ 

655,322  $  3,162,622  $ 

53,183  $ 

(35,599)  $ 

(891,412)  $ 

20,114  $  2,964,230 

See accompanying notes to consolidated financial statements. 

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

CONSOLIDATED STATEMENTS OF CASH FLOWS 

(In thousands)

OPERATING ACTIVITIES

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Provision for credit losses

Depreciation and amortization

Amortization of investment security premiums, net

Deferred income tax (benefit) expense

Investment securities (gains) losses, net (A)

Net (gains) losses on sales of loans held for sale

Proceeds from sales of loans held for sale

Originations of loans held for sale

Net (increase) decrease in trading securities, excluding unsettled transactions

Purchase of interest rate floors

Stock-based compensation

(Increase) decrease in interest receivable
Increase (decrease) in interest payable

Increase (decrease) in income taxes payable

Other changes, net

Net cash provided by operating activities

INVESTING ACTIVITIES

Cash paid in acquisition, net of cash received

Distributions received from equity-method investment

Proceeds from sales of investment securities (A)

Proceeds from maturities/pay downs of investment securities (A)

Purchases of investment securities (A)

Net (increase) decrease in loans

Securities purchased under agreements to resell

Repayments of securities purchased under agreements to resell

Purchases of premises and equipment

Sales of premises and equipment

Net cash provided by (used in) investing activities

FINANCING ACTIVITIES

For the Years Ended December 31

2023

2022

2021

$ 

485,177  $ 

500,020  $ 

540,590 

35,451 

49,513 

17,666 

(7,399)   

(14,985)   

(1,026)   

58,946 

28,071 

46,856 

18,805 

21,716 

(20,506)   

(2,660)   

123,656 

(66,326) 

44,866 

66,934 

25,613 

(30,059) 

(22,641) 

576,864 

(57,424)   

(118,850)   

(524,597) 

28,478 

(54,449)   

17,052 

(5,986)   
46,650 

4,586 

(113,481)   

488,769 

(6,365)   

1,434 

1,141,949 

1,935,552 

4,152 
(35,799)   
16,995 

(28,439)   
3,054 

(12,936)   

15,250 

559,385 

— 

400 

106,971 

(29,885) 
— 
15,415 

19,788 
(3,179) 

(5,175) 

(10,486) 

597,722 

— 

13,540 

80,811 

2,691,260 

3,459,106 

(246,286)   

(2,147,862)   

(5,947,891) 

(933,736)   

(1,146,292)   

1,134,533 

— 

(200,000)   

(900,000) 

375,000 

1,000,000 

(88,074)   

(65,191)   

4,358 

2,985 

125,000 

(56,716) 

8,859 

2,183,832 

242,271 

(2,082,758) 

Net increase (decrease) in non-interest bearing, savings, interest checking and money market deposits

(2,612,412)   

(3,254,081)   

3,291,466 

Net increase (decrease) in certificates of deposit
Net increase (decrease) in federal funds purchased and short-term securities sold under agreements to 
repurchase

FHLB short-term borrowings
Repayments of FHLB borrowings

Net increase (decrease) in other borrowings

Purchases of treasury stock

Cash dividends paid on common stock

Other, net

Net cash provided by (used in) financing activities

Increase (decrease) in cash, cash equivalents and restricted cash

Cash, cash equivalents and restricted cash at beginning of year

Cash, cash equivalents and restricted cash at end of year

Income tax payments, net
Interest paid on deposits and borrowings

Loans transferred to foreclosed real estate

(A) Available for sale debt securities, equity securities, and other securities.
See accompanying notes to consolidated financial statements.

1,881,587 

(448,511)   

(402,077) 

67,081 

(181,233)   

924,584 

2,250,000 
(2,250,000)   

(8,268)   

(76,370)   

(134,734)   

(3)   

— 
— 

— 
— 

(2,888)   

11,758 

(186,622)   

(127,466)   

(8)   

(129,361) 

(122,693) 

(15) 

(883,119)   

(4,200,809)   

3,573,662 

1,789,482 

(3,399,153)   

2,088,626 

897,801 

4,296,954 

2,208,328 

2,687,283  $ 

897,801  $ 

4,296,954 

130,957  $ 
336,512 

116,995  $ 
53,740 

322 

457 

119,665 
16,045 

182 

$ 

$ 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commerce Bancshares, Inc. and Subsidiaries

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Summary of Significant Accounting Policies

Nature of Operations

Commerce  Bancshares,  Inc.  and  its  subsidiaries  (the  Company)  conducts  its  principal  activities  from  approximately  257 
branch  and  ATM  locations  throughout  Missouri,  Kansas,  Illinois,  Oklahoma  and  Colorado.  Principal  activities  include  retail 
and commercial banking, investment management, securities brokerage, mortgage banking, trust, and private banking services.  
The Company also maintains offices in Dallas, Houston, Cincinnati, Nashville, Des Moines, Indianapolis, and Grand Rapids 
that  support  customers  in  its  commercial  and/or  wealth  segments  and  operates  a  commercial  payments  business  with  sales 
representatives covering the continental U.S.

Basis of Presentation, Use of Estimates, and Subsequent Events

The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries. All material 
inter-company transactions have been eliminated through consolidation. Certain prior year amounts have been reclassified to 
conform to the current year presentation.  Such reclassifications had no effect on net income or total assets.

The  Company  follows  accounting  principles  generally  accepted  in  the  United  States  of  America  (GAAP)  and  reporting 
practices applicable to the banking industry. The preparation of financial statements under GAAP requires management to make 
estimates and assumptions that affect the amounts reported in the consolidated financial statements and notes. These estimates 
are  based  on  information  available  to  management  at  the  time  the  estimates  are  made.    While  the  consolidated  financial 
statements reflect management’s best estimates and judgments, actual results could differ from those estimates. 

Management  has  evaluated  subsequent  events  for  potential  recognition  or  disclosure  through  the  date  these  consolidated 

financial statements were issued.

The  Company,  in  the  normal  course  of  business,  engages  in  a  variety  of  activities  that  involve  variable  interest  entities 
(VIEs).  A VIE is a legal entity that lacks equity investors or whose equity investors do not have a controlling financial interest 
in the entity through their equity investments.  However, an enterprise is deemed to have a controlling financial interest and is 
the primary beneficiary of a VIE if it has both the power to direct the activities of the VIE that most significantly impact the 
VIE’s  economic  performance  and  an  obligation  to  absorb  losses  or  the  right  to  receive  benefits  that  could  potentially  be 
significant  to  the  VIE.    An  enterprise  that  is  the  primary  beneficiary  must  consolidate  the  VIE.    The  Company’s  interests  in 
VIEs  are  evaluated  to  determine  if  the  Company  is  the  primary  beneficiary  both  at  inception  and  when  there  is  a  change  in 
circumstances that requires a reconsideration. 

The Company is considered to be the primary beneficiary in a rabbi trust related to a deferred compensation plan offered to 
certain employees. The assets and liabilities of this trust, which are included in the accompanying consolidated balance sheets, 
are not significant. The Company also has variable interests in certain entities in which it is not the primary beneficiary.  These 
entities are not consolidated.  These interests include certain investments in entities accounted for using the equity method of 
accounting, as well as affordable housing limited partnership interests, holdings in its investment portfolio of various asset and 
mortgage-backed bonds that are issued by securitization trusts, and managed discretionary trust assets that are not included in 
the accompanying consolidated balance sheets. 

Adoption of ASU 2022-02

The Company adopted ASU 2022-02 Financial Instruments—Credit Losses (Topic 326): Troubled Debt Restructurings and 
Vintage  Disclosures  on  January  1,  2023,  using  the  prospective  transition  method.  This  ASU  eliminates  the  troubled  debt 
restructuring recognition and measurement guidance and requires an entity to present gross write-offs by year of origination. 
The  amendments  also  enhance  disclosure  requirements  related  to  certain  modifications  of  receivables  made  to  borrowers 
experiencing financial difficulty. With the exception of enhanced disclosures, there was no material impact to the Company's 
consolidated  financial  statements  from  adoption  of  this  ASU.  Since  the  Company's  adoption  date,  all  restructurings  are 
evaluated  to  determine  whether  they  are  modifications  to  a  borrower  experiencing  financial  difficulty.  Loans  that  were 
accounted for under the troubled debt restructuring method as of December 31, 2022 will continue to be accounted for under 
that method until they are paid off or modified. 

72

 
 
Cash, Cash Equivalents and Restricted Cash

In the accompanying consolidated statements of cash flows, cash and cash equivalents include “Cash and due from banks”, 
“Federal  funds  sold",  "Securities  purchased  under  agreements  to  resell”,  and  “Interest  earning  deposits  with  banks”  as 
segregated in the accompanying consolidated balance sheets.  Restricted cash is comprised of cash collateral on deposit with 
another  financial  institution  to  secure  interest  rate  swap  transactions.    Restricted  cash  is  included  in  other  assets  in  the 
consolidated balance sheets and totaled $101 thousand and $6.7 million at December 31, 2023 and 2022, respectively.

During  2020,  the  Federal  Reserve  System,  which  historically  required  the  Bank  to  maintain  cash  balances  at  the  Federal 
Reserve  Bank,  reduced  the  reserve  requirement  ratios  to  zero  percent  effective  March  26,  2020.    Other  interest  earning  cash 
balances held at the Federal Reserve Bank totaled $2.2 billion at December 31, 2023.

Loans and Related Earnings

The Company's portfolio of held-for-investment loans includes a net investment in direct financing and sales type leases to 
commercial and industrial and tax-exempt entities, and collectively, the Company's portfolio of loans and leases is referred to as 
its  "loan  portfolio"  or  "loans".    Loans  that  management  has  the  intent  and  ability  to  hold  for  the  foreseeable  future  or  until 
maturity  or  pay-off  are  reported  at  amortized  cost,  excluding  accrued  interest  receivable.    Amortized  cost  is  the  outstanding 
principal balance, net of any deferred fees and costs on originated loans.  Origination fee income received on loans and amounts 
representing  the  estimated  direct  costs  of  origination  are  deferred  and  amortized  to  interest  income  over  the  life  of  the  loan 
using the interest method.  

Interest on loans is accrued based upon the principal amount outstanding.  The Company has elected the practical expedient 
to exclude all accrued interest receivable from all required disclosures of amortized cost.  Additionally, an election was made 
not to measure an allowance for credit losses for accrued interest receivables.  The Company has also made the election that all 
interest accrued but ultimately not received is reversed against interest income.  

Loan  and  commitment  fees,  net  of  costs,  are  deferred  and  recognized  in  interest  income  over  the  term  of  the  loan  or 
commitment as an adjustment of yield.  Annual fees charged on credit card loans are capitalized to principal and amortized over 
12 months to loan fees and sales.  Other credit card fees, such as cash advance fees and late payment fees, are recognized in 
income as an adjustment of yield when charged to the cardholder’s account.

Past Due Loans

Management reports loans as past due on the day following the contractual repayment date if payment was not received by 
end  of  the  business  day.    Loans,  or  portions  of  loans,  are  charged  off  to  the  extent  deemed  uncollectible.    Loan  charge-offs 
reduce the allowance for credit losses on loans, and recoveries of loans previously charged off are added back to the allowance.  
Business, business real estate, construction and land real estate, and personal real estate loans are generally charged down to 
estimated  collectible  balances  when  they  are  placed  on  non-accrual  status.    Consumer  loans  and  related  accrued  interest  are 
normally charged down to the fair value of related collateral (or are charged off in full if not collateralized) once the loans are 
more than 120 to 180 days delinquent, depending on the type of loan.  Revolving home equity loans are charged down to the 
fair value of the related collateral once the loans are more than 180 days past due.  Credit card loans are charged off against the 
allowance for credit losses when the receivable is more than 180 days past due.  

Non-Accrual Loans

Loans are placed on non-accrual status when management does not expect to collect payments consistent with acceptable 
and agreed upon terms of repayment. Business, construction real estate, business real estate, and personal real estate loans that 
are contractually 90 days past due as to principal and/or interest payments are generally placed on non-accrual status, unless 
they are both well-secured and in the process of collection.  Consumer, revolving home equity and credit card loans are exempt 
under  regulatory  rules  from  being  classified  as  non-accrual.    When  a  loan  is  placed  on  non-accrual  status,  any  interest 
previously  accrued  but  not  collected  is  reversed  against  current  interest  income,  and  the  loan  is  charged  off  to  the  extent 
uncollectible.    Principal  and  interest  payments  received  on  non-accrual  loans  are  generally  applied  to  principal.    Interest  is 
included in income only after all previous loan charge-offs have been recovered and is recorded only as received. The loan is 
returned to accrual status only when the borrower has brought all past due principal and interest payments current, and, in the 
opinion  of  management,  the  borrower  has  demonstrated  the  ability  to  make  future  payments  of  principal  and  interest  as 
scheduled.  A six month history of sustained payment performance is generally required before reinstatement of accrual status.

73

Modifications for Borrowers Experiencing Financial Difficulty

The Company may renegotiate the terms of existing loans for a variety of reasons. When refinancing or restructuring a loan, 
the Company evaluates whether the borrower is experiencing financial difficulty. In making this determination, the Company 
considers  whether  the  borrower  is  currently  in  default  on  any  of  its  debt.  In  addition,  the  Company  evaluates  whether  it  is 
probable that the borrower would be in payment default on any of its debt in the foreseeable future without the modification and 
if the borrower (without the current modification) could obtain equivalent financing from another creditor at a market rate for 
similar debt. Modifications of loans to borrowers in these situations may indicate that the borrower is facing financial difficulty.

Troubled Debt Restructurings

Prior to the Company's adoption of ASU 2022-02, a loan was accounted for as a troubled debt restructuring if the Company, 
for economic or legal reasons related to the borrower's financial difficulties, granted a concession to the borrower that it would 
not  otherwise  consider.  A  troubled  debt  restructuring  typically  involves  (1)  modification  of  terms  such  as  a  reduction  of  the 
stated interest rate, loan principal, or accrued interest, (2) a loan renewal at a stated interest rate lower than the current market 
rate  for  a  new  loan  with  similar  risk,  or  (3)  debt  that  was  not  reaffirmed  in  bankruptcy.  Business,  business  real  estate, 
construction and land real estate and personal real estate troubled debt restructurings with impairment charges were placed on 
non-accrual  status.  The  Company  measured  the  impairment  loss  of  a  troubled  debt  restructuring  at  the  time  of  modification 
based on the present value of expected future cash flows. Subsequent to modification, troubled debt restructurings were subject 
to the Company’s allowance for credit loss model, which is discussed below and in Note 2, Loans and Allowance for Credit 
Losses.  Troubled  debt  restructurings  that  are  performing  under  their  contractual  terms  continue  to  accrue  interest,  which  is 
recognized  in  current  earnings.  Loans  that  were  accounted  as  troubled  debt  restructurings  at  of  December  31,  2022  will 
continue to be accounted for under that method until they are either paid off or modified.

Loans Held For Sale

Loans  held  for  sale  include  student  loans  and  certain  fixed  rate  residential  mortgage  loans.    These  loans  are  typically 
classified as held for sale upon origination based upon management's intent to sell the production of these loans.  The student 
loans are carried at the lower of aggregate cost or fair value, and their fair value is determined based on sale contract prices.  
The mortgage loans are carried at fair value under the elected fair value option.  Their fair value is based on secondary market 
prices for loans with similar characteristics, including an adjustment for embedded servicing value.  Changes in fair value and 
gains and losses on sales are included in loan fees and sales.  Deferred fees and costs related to these loans are not amortized but 
are recognized as part of the cost basis of the loan at the time it is sold. Interest income related to loans held for sale is accrued 
based on the principal amount outstanding and the loan's contractual interest rate.

Occasionally, other types of loans may be classified as held for sale in order to manage credit concentration.  These loans 

are carried at the lower of cost or fair value with gains and losses on sales recognized in loan fees and sales.

Allowance for Credit Losses on Loans

The allowance for credit losses on loans is a valuation amount that is deducted from the amortized cost basis of loans not 
held at fair value to present the net amount expected to be collected over the contractual term of the loans.  The allowance for 
credit losses on loans is measured using relevant information about past events, including historical credit loss experience on 
loans with similar risk characteristics, current conditions, and reasonable and supportable forecasts that affect the collectability 
of the remaining cash flows over the contractual term of the loans.  An allowance will be created upon origination or acquisition 
of a loan and is updated at subsequent reporting dates.  The methodology is applied consistently for each reporting period and 
reflects management’s current expectations of credit losses.  Changes to the allowance for credit losses on loans resulting from 
periodic  evaluations  are  recorded  through  increases  or  decreases  to  the  credit  loss  expense  for  loans,  which  is  recorded  in 
provision for credit losses on the consolidated statements of income.  Loans that are deemed to be uncollectible are charged off 
against the related allowance for credit losses on loans.    

The allowance for credit losses on loans is measured on a collective (pool) basis.  Loans are aggregated into pools based on 
similar risk characteristics including borrower type, collateral type and expected credit loss patterns.  Loans that do not share 
similar  risk  characteristics,  primarily  large  loans  on  non-accrual  status,  are  evaluated  on  an  individual  basis.    The  allowance 
related  to  these  large  non-accrual  loans  is  generally  measured  using  the  fair  value  of  the  collateral  (less  selling  cost,  if 
applicable) as most of these loans are collateral dependent and the borrower is facing financial difficulty.  

As noted above, the allowance for credit losses on loans does not include an allowance for accrued interest.

74

Liability for Unfunded Lending Commitments

The Company’s unfunded lending commitments are primarily unfunded loan commitments and letters of credit.  Expected 
credit losses for these unfunded lending commitments are calculated over the contractual period during which the Company is 
exposed to the credit risk.  The methodology used to measure credit losses for unfunded lending commitments is the same as 
the  methodology  used  for  loans,  however,  the  estimate  of  credit  risk  for  unfunded  lending  commitments  takes  into 
consideration the likelihood that funding will occur.  The liability for unfunded lending commitments excludes any exposures 
that are unconditionally cancellable by the Company.  The loss estimate is recorded within other liabilities on the consolidated 
balance sheet.  Changes to the liability for unfunded lending commitments are recorded through increases or decreases to the 
provision for credit losses on the consolidated statements of income.

Direct Financing and Sales Type Leases

The  net  investment  in  direct  financing  and  sales  type  leases  is  included  in  loans  on  the  Company’s  consolidated  balance 
sheets and consists of the present values of the sum of the future minimum lease payments and estimated residual value of the 
leased  asset.  Revenue  consists  of  interest  earned  on  the  net  investment  and  is  recognized  over  the  lease  term  as  a  constant 
percentage return thereon. 

Investments in Debt and Equity Securities

The majority of the Company's investment portfolio is comprised of debt securities that are classified as available for sale.  
From time to time, the Company sells securities and utilizes the proceeds to reduce borrowings, fund loan growth, or modify its 
interest rate profile.  Securities classified as available for sale are carried at fair value.  Changes in fair value are reported in 
other comprehensive income (loss), a component of stockholders’ equity.  Securities are periodically evaluated for credit losses 
in  accordance  with  the  guidance  provided  in  Accounting  Standards  Codification  (ASC)  326.    Further  discussion  of  this 
evaluation is provided in "Allowance for Credit Losses on Available for Sale Debt Securities" below.  Gains and losses realized 
upon sales of securities are calculated using the specific identification method and are included in investment securities gains 
(losses),  net,  in  the  consolidated  statements  of  income.    Purchase  premiums  and  discounts  are  amortized  to  interest  income 
using  a  level  yield  method  over  the  estimated  lives  of  the  securities.    For  certain  callable  debt  securities  purchased  at  a 
premium,  the  amortization  is  recorded  to  the  earliest  call  date.    For  mortgage  and  asset-backed  securities,  prepayment 
experience is evaluated quarterly to determine if a change in a bond's estimated remaining life is necessary.  A corresponding 
adjustment is then made in the related amortization of premium or discount accretion.      

Accrued interest receivable on available for sale debt securities is reported in other assets on the consolidated balance sheet.  
The Company has elected the practical expedient to exclude the accrued interest from all required disclosures of amortized cost 
of  debt  securities.  Additionally,  an  election  was  made  not  to  measure  an  allowance  for  credit  losses  for  accrued  interest 
receivables.  Interest accrued but not received is reversed against interest income.  

Equity securities include common and preferred stock and are carried at fair value.  Certain equity securities do not have 
readily determinable fair values.  The Company has elected to measure these equity securities without a readily determinable 
fair value at cost minus impairment, if any, plus or minus changes resulting from observable price changes for the identical or 
similar  investment  of  the  same  issuer.    The  Company  has  not  recorded  any  impairment  or  other  adjustments  to  the  carrying 
amount of these equity securities without readily determinable fair values.

Other  securities  include  the  Company's  investments  in  Federal  Reserve  Bank  stock  and  Federal  Home  Loan  Bank  stock, 
equity method investments, and private equity investments.  Federal Reserve Bank stock and Federal Home Loan Bank stock 
are held for debt and regulatory purposes, are carried at cost and are periodically evaluated for impairment.  The Company's 
equity method investments are carried at cost, adjusted to reflect the Company's portion of income, loss, or dividends of the 
investee. The Company's private equity investments in portfolio concerns, consisting of both debt and equity instruments, are 
held by the Company’s private equity subsidiary, which is a small business investment company licensed by the Small Business 
Administration.  The  Company's  private  equity  investments  are  carried  at  fair  value  in  accordance  with  investment  company 
accounting  guidance  (ASC  946-10-15),  with  changes  in  fair  value  reported  in  current  income.    In  the  absence  of  readily 
ascertainable  market  values,  fair  value  is  estimated  using  internally  developed  methods.    Changes  in  fair  value  which  are 
recognized in current income and gains and losses from sales are included in investment securities gains (losses), net, in the 
consolidated statements of income.  

Trading account securities, which are debt securities bought and held principally for the purpose of resale in the near term, 

are carried at fair value.  Gains and losses, both realized and unrealized, are recorded in non-interest income.

75

Purchases and sales of securities are recognized on a trade date basis.  A receivable or payable is recognized for transaction 

pending settlements. 

Allowance for Credit Losses on Available for Sale Debt Securities

For available for sale debt securities in an unrealized loss position, the entire loss in fair value is required to be recognized in 
current earnings if the Company intends to sell the securities or believes it more likely than not that it will be required to sell the 
security before the anticipated recovery.  If neither condition is met, and the Company does not expect to recover the amortized 
cost  basis,  the  Company  determines  whether  the  decline  in  fair  value  resulted  from  credit  losses  or  other  factors.    If  the 
assessment  indicates  that  a  credit  loss  exists,  the  present  value  of  cash  flows  expected  to  be  collected  is  compared  to  the 
amortized cost basis of the security.  If the present value of cash flows expected to be collected is less than the amortized cost 
basis, a credit loss has occurred, and an allowance for credit losses is recorded.  The allowance for credit losses is limited by the 
amount that the fair value is less than the amortized cost basis.  Any impairment not recorded through the provision for credit 
losses is recognized in other comprehensive income.

Changes in the allowance for credit losses are recorded as a provision for (or reversal of) credit losses on the consolidated 
statements of income.  Losses are charged against the allowance for credit losses on securities when management believes the 
uncollectibility of an available for sale security is confirmed or when either of the conditions regarding intent or requirement to 
sell is met.

Accrued interest receivable on available for sale debt securities is excluded from the estimate of credit losses.

Securities Purchased under Agreements to Resell and Securities Sold under Agreements to Repurchase

Securities  purchased  under  agreements  to  resell  and  securities  sold  under  agreements  to  repurchase  are  treated  as 
collateralized financing transactions, not as purchases and sales of the underlying securities.  The agreements are recorded at the 
amount of cash advanced or received.  

The  Company  periodically  enters  into  securities  purchased  under  agreements  to  resell  with  large  financial  institutions.     

Securities pledged by the counterparties to secure these agreements are delivered to a third party custodian. 

Securities sold under agreements to repurchase are a source of funding to the Company and are offered to cash management 
customers as an automated, collateralized investment account.  From time to time, securities sold may also be used by the Bank 
to obtain additional borrowed funds at favorable rates.  These borrowings are secured by a portion of the Company's investment 
security  portfolio  and  delivered  either  to  the  dealer  custody  account  at  the  Federal  Reserve  Bank  or  to  the  applicable 
counterparty.

The fair value of collateral either received from or provided to a counterparty is monitored daily, and additional collateral is 

obtained, returned, or provided by the Company in order to maintain full collateralization for these transactions.

As permitted by current accounting guidance, the Company offsets certain securities purchased under agreements to resell 
against securities sold under agreements to repurchase in its balance sheet presentation.  These agreements are further discussed 
in Note 20, Resale and Repurchase Agreements. 

Premises and Equipment

Land is stated at cost, and buildings and equipment are stated at cost, including capitalized interest when appropriate, less 
accumulated depreciation. Depreciation is computed using a straight-line method, utilizing estimated useful lives; generally 30 
to 40 years for buildings, 10 years for building improvements, and 3 to 10 years for equipment. Leasehold improvements are 
amortized  over  the  shorter  of  10  years  or  the  remaining  lease  term.    Maintenance  and  repairs  are  charged  to  non-interest 
expense as incurred.  

Also  included  in  premises  and  equipment  is  construction  in  process,  which  represents  facilities  construction  projects 
underway  that  have  not  yet  been  placed  into  service,  as  well  as  the  Company's  right-of-use  leased  assets,  which  are  mainly 
comprised of operating leases for branches, office space, ATM locations, and certain equipment.  

Foreclosed Assets

Foreclosed assets consist of property that has been repossessed and is comprised of commercial and residential real estate 
and other non-real estate property, including auto and recreational and marine vehicles. The assets are initially recorded at fair 
value less estimated selling costs, establishing a new cost basis.  Initial valuation adjustments are charged to the allowance for 

76

credit losses.  Fair values are estimated primarily based on appraisals, third-party price opinions, or internally developed pricing 
models.  After initial recognition, fair value estimates are updated periodically.  Declines in fair value below cost are recognized 
through  valuation  allowances  which  may  be  reversed  when  supported  by  future  increases  in  fair  value.    These  valuation 
adjustments,  in  addition  to  gains  and  losses  realized  on  sales  and  net  operating  expenses,  are  recorded  in  other  non-interest 
expense.  Foreclosed assets are included in other assets on the consolidated balance sheets. 

Goodwill and Intangible Assets

Goodwill  and  intangible  assets  that  have  indefinite  useful  lives,  such  as  property  easement  intangible  assets,  are  not 
amortized  but  are  assessed  for  impairment  on  an  annual  basis  or  more  frequently  in  certain  circumstances.  When  testing  for 
goodwill  impairment,  the  Company  may  initially  perform  a  qualitative  assessment.  Based  on  the  results  of  this  qualitative 
assessment, if the Company concludes it is more likely than not that a reporting unit's fair value is less than its carrying amount, 
a  quantitative  analysis  is  performed.  Quantitative  valuation  methodologies  include  a  combination  of  formulas  using  current 
market multiples, based on recent sales of financial institutions within the Company's geographic marketplace.  If the fair value 
of a reporting unit is less than the carrying amount, an impairment has occurred and is measured as the amount by which the 
carrying amount exceeds the reporting unit's fair value.  The Company has not recorded impairment resulting from goodwill 
impairment  tests.    However,  adverse  changes  in  the  economic  environment,  operations  of  the  reporting  unit,  or  other  factors 
could result in a decline in fair value.

Intangible assets that have finite useful lives, such as core deposit intangibles and mortgage servicing rights, are amortized 
over their estimated useful lives. Core deposit intangibles are generally amortized over periods of 8 to 14 years, representing 
their estimated lives, using accelerated methods. Mortgage servicing rights are amortized in proportion to and over the period of 
estimated  net  servicing  income,  considering  appropriate  prepayment  assumptions.  Core  deposit  intangibles  are  reviewed  for 
impairment whenever events or changes in circumstances indicate their carrying amount may not be recoverable. Impairment is 
indicated if the sum of the undiscounted estimated future net cash flows is less than the carrying value of the intangible asset. 
Mortgage  servicing  rights,  while  initially  recorded  at  fair  value,  are  subsequently  amortized  and  carried  at  the  lower  of  the 
initial  capitalized  amount  (net  of  accumulated  amortization),  or  estimated  fair  value.    The  Company  evaluates  its  mortgage 
servicing  rights  for  impairment  on  a  quarterly  basis,  using  estimated  prepayment  speeds  of  the  underlying  mortgage  loans 
serviced and stratifications based on the risk characteristics of the underlying loans. A valuation allowance has been established, 
through a charge to earnings, to the extent the amortized cost exceeds the estimated fair value.  However, the Company has not 
recorded other-than-temporary impairment losses on its intangible assets.

Income Taxes

Amounts  provided  for  income  tax  expense  are  based  on  income  reported  for  financial  statement  purposes  and  do  not 
necessarily represent amounts currently payable under tax laws. Deferred income taxes are provided for temporary differences 
between the financial reporting bases and income tax bases of the Company’s assets and liabilities, net operating losses, and tax 
credit carryforwards. Deferred tax assets and liabilities are measured using the enacted tax rates that are expected to apply to 
taxable income when such assets and liabilities are anticipated to be settled or realized. The effect on deferred tax assets and 
liabilities of a change in tax rates is recognized as tax expense or benefit in the period that includes the enactment date of the 
change. In determining the amount of deferred tax assets to recognize in the financial statements, the Company evaluates the 
likelihood of realizing such benefits in future periods.  A valuation allowance is established if it is more likely than not that all 
or some portion of the deferred tax asset will not be realized.  The Company recognizes interest and penalties related to income 
taxes within income tax expense in the consolidated statements of income.

The Company and its eligible subsidiaries file a consolidated federal income tax return.  State and local income tax returns 

are filed on a combined, consolidated or separate return basis based upon each jurisdiction’s laws and regulations.

Additional information about current and deferred income taxes is provided in Note 9, Income Taxes.

Non-Interest Income

Non-interest  income  is  mainly  comprised  of  revenue  from  contracts  with  customers.    For  that  revenue  (excluding  certain 
revenue associated with financial instruments, derivative and hedging instruments, guarantees, lease contracts, transferring and 
servicing  of  financial  assets,  and  other  specific  revenue  transactions),  the  Company  applies  the  following  five-step  approach 
when recognizing revenue: (i) identify the contract with the customer, (ii) identify the performance obligations, (iii) determine 
the transaction price, (iv) allocate the transaction price to the performance obligations, and (v) recognize revenue when (or as) 
the  performance  obligation  is  satisfied.    The  Company’s  contracts  with  customers  are  generally  short  term  in  nature,  with  a 
duration  of  one  year  or  less,  and  most  contracts  are  cancellable  by  either  the  Company  or  its  customer  without  penalty.  
Performance obligations for customer contracts are generally satisfied at a single point in time, typically when the transaction is 

77

complete and the customer has received the goods or service, or over time.  For performance obligations satisfied over time, the 
Company recognizes the value of the goods or services transferred to the customer when the performance obligations have been 
transferred  and  received  by  the  customer.    Payments  for  satisfied  performance  obligations  are  typically  due  when  or  as  the 
goods or services are completed, or shortly thereafter, which usually occurs within a single financial reporting period.  

In  situations  where  payment  is  made  before  the  performance  obligation  is  satisfied,  the  fees  are  deferred  until  the 
performance obligations pertaining to those goods or services are completed.  In cases where payment has not been received 
despite satisfaction of its performance obligations, the Company accrues an estimate of the amount due in the period that the 
performance obligations have been satisfied.  For contracts with variable components, the Company only recognizes revenue to 
the extent that it is probable that the cumulative amount recognized will not be subject to a significant reversal in future periods.  
Generally,  the  Company’s  contracts  do  not  include  terms  that  require  significant  judgment  to  determine  whether  a  variable 
component is included within the transaction price.  The Company generally acts in a principal capacity, on its own behalf, in 
most of its contracts with customers.  For these transactions, revenue and the related costs to provide the goods or services are 
presented on a gross basis in the financial statements.  In some cases, the Company acts in an agent capacity, deriving revenue 
through assisting third parties in transactions with the Company’s customers.  In such transactions, revenue and the related costs 
to provide services is presented on a net basis in the financial statements.  These transactions primarily relate to fees earned 
from  bank  card  and  related  network  and  rewards  costs,  the  sales  of  annuities  and  certain  limited  insurance  products,  and 
beginning in August 2023, commissions on sales of consumer brokerage transactions and products.  

Derivatives

Most of the Company's derivative contracts are accounted for as free-standing instruments.  These instruments are carried at 
fair value, and changes in fair value are recognized in current earnings.  They include interest rate swaps and caps, which are 
offered to customers to assist in managing their risks of adverse changes in interest rates.  Each contract between the Company 
and a customer is offset by a contract between the Company and an institutional counterparty, thus minimizing the Company's 
exposure to rate changes. The Company also enters into certain contracts, known as credit risk participation agreements, to buy 
or sell credit protection on specific interest rate swaps.  It also purchases and sells forward foreign exchange contracts, either in 
connection with customer transactions, or for its own trading purposes. Additionally, the Company originates and sells certain 
personal real estate mortgages.  Derivative instruments under this program include mortgage loan commitments, forward loan 
sale contracts, and forward contracts to sell certain to-be-announced (TBA) securities.

The Company's interest rate risk management policy permits the use of hedge accounting for derivatives, and the Company 
has entered into interest rate floor contracts as protection from the potential for declining interest rates in the commercial loan 
portfolio. These floors were designated and qualified as cash flow hedges. In a cash flow hedge, the changes in fair value are 
recorded  in  accumulated  other  comprehensive  income  and  recognized  in  the  income  statement  when  the  hedged  cash  flows 
affect earnings. Both at hedge inception and on an ongoing basis, the Company assesses whether the interest rate floors used in 
the hedging relationships are highly effective in offsetting changes in the cash flows of the hedged items. From time to time, the 
Company has monetized its interest rate floors that had previously been designated and qualified as cash flow hedges.  In such 
case, the monetized cash flow hedge is derecognized and the amounts recorded in accumulated other comprehensive income 
(AOCI) remain in AOCI until the underlying forecasted transaction impacts earnings, unless the forecasted transaction becomes 
probable of not occurring.  

The  Company  has  master  netting  arrangements  with  various  counterparties  but  does  not  offset  derivative  assets  and 
liabilities  under  these  arrangements  in  its  consolidated  balance  sheets.    However,  interest  rate  swaps  that  are  executed  under 
central  clearing  requirements  are  presented  net  of  variation  margin  as  mandated  by  the  statutory  terms  of  the  Company's 
contract with its clearing counterparty.

Additional  information  about  derivatives  held  by  the  Company  and  valuation  methods  employed  is  provided  in  Note  17, 

Fair Value Measurements and Note 19, Derivative Instruments.  

Cash  flows  associated  with  derivative  instruments  and  their  related  gains  and  losses  are  presented  in  the  consolidated 

statement of cash flows as operating activities. 

Pension Plan

The  Company’s  pension  plan  is  described  in  Note  10,  Employee  Benefit  Plans.    In  accordance  with  ASU  2017-07,  the 
Company  has  reported  the  service  cost  component  of  net  periodic  pension  cost  in  salaries  and  employee  benefits  in  the 
accompanying consolidated statements of income, while the other components are reported in other non-interest expense.  The 
funded status of the plan is recognized as an other asset or other liability in the consolidated balance sheets, and changes in that 
funded  status  are  recognized  in  the  year  in  which  the  changes  occur  through  other  comprehensive  income.    Plan  assets  and 

78

benefit obligations are measured as of the fiscal year end of the plan. The measurement of the projected benefit obligation and 
pension expense involve actuarial valuation methods and the use of various actuarial and economic assumptions. The Company 
monitors  the  assumptions  and  updates  them  periodically.    Due  to  the  long-term  nature  of  the  pension  plan  obligation,  actual 
results may differ significantly from estimations. Such differences are adjusted over time as the assumptions are replaced by 
facts and values are recalculated.

Stock-Based Compensation

The  Company’s  stock-based  compensation  plan  is  described  in  Note  11,  Stock-Based  Compensation  and  Directors  Stock 
Purchase Plan.  In accordance with the requirements of ASC 718-10-30-3 and 35-2, the Company measures the cost of stock-
based  compensation  based  on  the  grant-date  fair  value  of  the  award,  recognizing  the  cost  over  the  requisite  service  period, 
which is generally the vesting period. The fair value of stock appreciation rights is estimated using the Black-Scholes option-
pricing  model  while  the  fair  value  of  a  nonvested  stock  award  is  the  common  stock  (CBSH)  market  price.    The  expense 
recognized for stock-based compensation is included in salaries and benefits in the accompanying consolidated statements of 
income.  The Company recognizes forfeitures as a reduction to expense only when they have occurred.

Treasury Stock

Purchases of the Company’s common stock are recorded at cost. Upon re-issuance for acquisitions, exercises of stock-based 

awards or other corporate purposes, treasury stock is reduced based upon the average cost basis of shares held.

Income per Share

Basic income per share is computed using the weighted average number of common shares outstanding during each year.  
Diluted  income  per  share  includes  the  effect  of  all  dilutive  potential  common  shares  (primarily  stock  appreciation  rights) 
outstanding  during  each  year.  The  Company  applies  the  two-class  method  of  computing  income  per  share.  The  two-class 
method is an earnings allocation formula that determines income per share for common stock and for participating securities, 
according to dividends declared and participation rights in undistributed earnings. The Company’s nonvested stock awards are 
considered  to  be  a  class  of  participating  security.    All  per  share  data  has  been  restated  to  reflect  the  5%  stock  dividend 
distributed in December 2023.

79

2. Loans and Allowance for Credit Losses

Major  classifications  within  the  Company’s  held  for  investment  loan  portfolio  at  December  31,  2023  and  2022  are  as 

follows:

(In thousands)

Commercial:

Business

Real estate — construction and land

Real estate — business

Personal Banking:

Real estate — personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts
Total loans (1)

2023

2022

$ 

6,019,036  $ 

5,661,725 

1,446,764   

1,361,095 

3,719,306   

3,406,981 

3,026,041   

2,918,078 

2,077,723   

2,059,088 

319,894   

589,913   

6,802   

297,207 

584,000 

14,957 

$ 

17,205,479  $ 

16,303,131 

(1) Accrued interest receivable totaled $71.9 million and $55.5 million at December 31, 2023 and 2022, respectively, and was included within other assets on 
the  consolidated  balance  sheets.  For  the  year  ended  December  31,  2023,  the  Company  wrote-off  accrued  interest  by  reversing  interest  income  of  $460 
thousand and $4.8 million in the Commercial and Personal Banking portfolios, respectively.  For the year ended December 31, 2022, the Company wrote-off 
accrued interest by reversing interest income of $145 thousand and $3.2 million in the Commercial and Personal Banking portfolios, respectively.

Loans to directors and executive officers of the Parent and the Bank, and to their affiliates, are summarized as follows:

(In thousands)

Balance at January 1, 2023

Additions

Amounts collected

Amounts written off

Balance, December 31, 2023

$ 

41,107 

2,300 

(4,605) 

— 

$ 

38,802 

Management believes all loans to directors and executive officers have been made in the ordinary course of business with 
normal  credit  terms,  including  interest  rate  and  collateral  considerations,  and  do  not  represent  more  than  a  normal  risk  of 
collection. The activity in the table above includes draws and repayments on several lines of credit with business entities. There 
were no outstanding loans at December 31, 2023 to principal holders (over 10% ownership) of the Company’s common stock.

The  Company’s  lending  activity  is  generally  centered  in  Missouri,  Kansas,  Illinois  and  other  nearby  states  including 
Oklahoma,  Colorado,  Iowa,  Ohio,  and  Texas.  The  Company  maintains  a  diversified  portfolio  with  limited  industry 
concentrations of credit risk. Loans and loan commitments are extended under the Company’s normal credit standards, controls, 
and  monitoring  procedures.  Most  loan  commitments  are  short  or  intermediate  term  in  nature.  Commercial  loan  maturities 
generally  range  from  one  to  seven  years.  Collateral  is  commonly  required  and  would  include  such  assets  as  marketable 
securities, cash equivalent assets, accounts receivable, inventory, equipment, other forms of personal property, and real estate. 
At December 31, 2023, unfunded loan commitments totaled $14.5 billion (which included $5.4 billion in unused approved lines 
of  credit  related  to  credit  card  loan  agreements)  which  could  be  drawn  by  customers  subject  to  certain  review  and  terms  of 
agreement. At December 31, 2023, loans totaling $3.5 billion were pledged at the FHLB as collateral for borrowings and letters 
of  credit  obtained  to  secure  public  deposits.  Additional  loans  of  $3.1  billion  were  pledged  at  the  Federal  Reserve  Bank  as 
collateral for discount window borrowings. 

The Company has a net investment in direct financing and sales type leases to commercial and industrial and tax-exempt 
entities of $867.0 million and $779.9 million at December 31, 2023 and 2022, respectively, which is included in business loans 
on the Company’s consolidated balance sheets.  This investment includes deferred income of $98.6 million and $73.2 million at 
December 31, 2023 and 2022, respectively. 

80

 
 
 
 
 
 
 
 
 
 
Allowance for credit losses

The allowance for credit losses is measured using an average historical loss model which incorporates relevant information 
about past events (including historical credit loss experience on loans with similar risk characteristics), current conditions, and 
reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the 
loans.    The  allowance  for  credit  losses  is  measured  on  a  collective  (pool)  basis.    Loans  are  aggregated  into  pools  based  on 
similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share 
similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis.  

For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the 
Company’s  historical  net  charge-offs  (combined  charge-offs  and  recoveries  by  observable  historical  reporting  period)  and 
outstanding  loan  balances  during  a  lookback  period.    Lookback  periods  can  be  different  based  on  the  individual  pool  and 
represent management’s credit expectations for the pool of loans over the remaining contractual life.  In certain loan pools, if 
the Company’s own historical loss rate is not reflective of the loss expectations, the historical loss rate is augmented by industry 
and peer data.  The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable 
forecasts.  These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a 
single path economic forecast of key macroeconomic variables including GDP, disposable income, unemployment rate, various 
interest rates, consumer price index (CPI) inflation rate, housing price index (HPI), commercial real estate price index (CREPI) 
and  market  volatility.    The  adjustments  are  based  on  results  from  various  regression  models  projecting  the  impact  of  the 
macroeconomic variables to loss rates.  The forecast is used for a reasonable and supportable period before reverting back to 
historical averages using a straight-line method.  The forecast-adjusted loss rate is applied to the amortized cost of loans over 
the remaining contractual lives, adjusted for expected prepayments.  The contractual term excludes expected extensions (except 
for contractual extensions at the option of the customer), renewals and modifications. Credit cards and certain similar consumer 
lines of credit do not have stated maturities and therefore, for these loan classes, remaining contractual lives are determined by 
estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding 
balances.   Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or 
macroeconomic  forecast  such  as  changes  in  portfolio  composition,  underwriting  practices,  or  significant  unique  events  or 
conditions. 

81

Key  assumptions  in  the  Company’s  allowance  for  credit  loss  model  include  the  economic  forecast,  the  reasonable  and 
supportable period, forecasted macro-economic variables, prepayment assumptions and qualitative factors applied for portfolio 
composition changes, underwriting practices, or significant unique events or conditions. The assumptions utilized in estimating 
the Company’s allowance for credit losses at December 31, 2023 and 2022 are discussed below.

Key Assumption

Overall economic 
forecast

Reasonable and 
supportable period and 
related reversion period

Forecasted macro-
economic variables

December 31, 2023

December 31, 2022

•

•

•

•

•

•

•

•
•

The US economy is projected to slow at 
the start of 2024, but not enter a recession
Impacts of tighter monetary and fiscal 
policy creates uncertainty
Consumer spending is expected to 
decrease

Reasonable and supportable period of one 
year
Reversion to historical average loss rates 
within two quarters using a straight-line 
method

Unemployment rate ranges from 4.1% to 
4.5% during the reasonable and 
supportable forecast period
Real GDP growth ranges from .46% to 
2.1%
BBB corporate yield from 5.3% to 5.9%
Housing Price Index from 305.4 to 307.4

•

•

•

•

•

•

•
•

Continued high inflation and higher cost of 
borrowing create a mild recession in 2023 
with stalled job growth and possible job 
losses
Assumes interest rate hikes will taper

Reasonable and supportable period of one 
year
Reversion to historical average loss rates 
within two quarters using straight-line 
method

Unemployment rate ranges from 3.8% to 
4.7% during the reasonable and 
supportable forecast period
Real GDP growth ranges from (.9)% to 
1.3%
BBB corporate yield from 5.1% to 5.8%
Prime rate from 7.6% to 7.7%

Prepayment assumptions Commercial loans

•

5% for most loan pools

Personal banking loans

Commercial loans

•

5% for most loan pools

Personal banking loans

•

•

Ranging from 6.5% to 23.5% for most 
loan pools
Consumer credit cards 66.9%

•

•

Ranging from 8.3% to 24.8% for most 
loan pools
Consumer credit cards 67.9%

Qualitative factors

Added qualitative factors related to:

Added qualitative factors related to:

•

•

•

•

Changes in the composition of the loan 
portfolios
Certain stressed industries within the 
portfolio
Certain portfolios sensitive to unusually 
high rate of inflation and supply chain 
issues
Loans downgraded to special mention, 
substandard, or non-accrual status

•

•

•

•

Changes in the composition of the loan 
portfolios
Certain portfolios sensitive to pandemic 
economic uncertainties
Uncertainty related to unusually high rate 
of inflation and supply chain issues
Loans downgraded to special mention, 
substandard, or non-accrual status

The  liability  for  unfunded  lending  commitments  utilizes  the  same  model  as  the  allowance  for  credit  losses  on  loans, 
however, the liability for unfunded lending commitments incorporates an assumption for the portion of unfunded commitments 
that are expected to be funded.  

Sensitivity in the Allowance for Credit Loss model

The  allowance  for  credit  losses  is  an  estimate  that  requires  significant  judgment  including  projections  of  the  macro-
economic  environment.    The  forecasted  macro-economic  environment  continuously  changes  which  can  cause  fluctuations  in 
estimated expected credit losses.  

The current forecast projects the economy will slow at the start of 2024. It is expected that fiscal policy will tighten in 2024 
and consumer spending will decrease. The labor market is expected to soften slowly, creating lower household income growth 
at a time when excess savings have decreased.

The  impacts  of  tighter  fiscal  policy  and  decreased  consumer  spending  creates  significant  uncertainty  in  the  forecast.  The 
impacts  of  the  market's  response  to  unusual  events  or  trends  including  high  inflation,  supply  chain  stresses,  trends  in  health 
conditions, and changes in the geopolitical environment could significantly modify economic projections used in the estimation 
of the allowance for credit losses.

82

A summary of the activity in the allowance for credit losses on loans and the liability for unfunded lending commitments 

during the years ended December 31, 2023 and 2022 follows:

(In thousands)

ALLOWANCE FOR CREDIT LOSSES ON LOANS

Balance December 31, 2022

Provision for credit losses on loans

Deductions:

   Loans charged off

   Less recoveries on loans

Net loan charge-offs (recoveries)

Balance December 31, 2023

LIABILITY FOR UNFUNDED LENDING COMMITMENTS

Balance December 31, 2022

Provision for credit losses on unfunded lending commitments

Balance December 31, 2023

ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR 
UNFUNDED LENDING COMMITMENTS

ALLOWANCE FOR CREDIT LOSSES ON LOANS

Balance at December 31, 2021

Provision for credit losses on loans

Deductions:

   Loans charged off

   Less recoveries on loans

Net loan charge-offs (recoveries)

Balance December 31, 2022

LIABILITY FOR UNFUNDED LENDING COMMITMENTS

Balance at December 31, 2020

Provision for credit losses on unfunded lending commitments

Balance December 31, 2022

ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR 
UNFUNDED LENDING COMMITMENTS

For the Year Ended December 31

Commercial

Personal 
Banking

Total

$ 

103,293  $ 

46,843  $ 

150,136 

8,001   

35,324   

43,325 

3,885   

36,283   

40,168 

792   

8,310   

9,102 

3,093   

27,973   

31,066 

$ 

108,201  $ 

54,194  $ 

162,395 

$ 

$ 

$ 

31,743  $ 

1,377  $ 

33,120 

(7,834)   

(40)   

(7,874) 

23,909  $ 

1,337  $ 

25,246 

132,110  $ 

55,531  $ 

187,641 

97,776   

52,268   

150,044 

6,550   

12,605   

19,155 

1,480   

27,762   

447   

9,732   

1,033   

18,030   

29,242 

10,179 

19,063 

$ 

103,293  $ 

46,843  $ 

150,136 

23,271   

8,472   

933   

444   

24,204 

8,916 

31,743  $ 

1,377  $ 

33,120 

135,036  $ 

48,220  $ 

183,256 

$ 

$ 

83

 
 
 
 
 
 
 
 
 
 
 
 
Delinquent and non-accrual loans

The Company considers loans past due on the day following the contractual repayment date, if the contractual repayment 
was not received by the Company as of the end of the business day.  The following table provides aging information on the 
Company’s past due and accruing loans, in addition to the balances of loans on non-accrual status, at December 31, 2023 and 
2022.

(In thousands)
December 31, 2023
Commercial:

Business

Real estate – construction and land

Real estate – business
Personal Banking:

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total
December 31, 2022
Commercial:

Business

Real estate – construction and land

Real estate – business
Personal Banking:

Real estate – personal

Consumer

Revolving home equity

Consumer credit card

Overdrafts

Total

Current or Less 
Than 30 Days 
Past Due

30 – 89 Days   
Past Due

90 Days Past  Due 
and Still Accruing

Non-accrual

Total

$ 

5,985,713  $ 

29,087  $ 

614  $ 

3,622  $ 

6,019,036 

1,446,764   

3,714,579   

2,999,988   

2,036,353   

315,483   

574,805   

6,553 

—   

4,582   

14,841   

38,217   

1,564   

7,525   

249  

—   

85   

9,559   

3,153   

870   

7,583   

—   

—   

60   

1,446,764 

3,719,306 

1,653   

3,026,041 

—   

2,077,723 

1,977   

—   

—   

319,894 

589,913 

6,802 

$ 

17,080,238  $ 

96,065  $ 

21,864  $ 

7,312  $ 

17,205,479 

$ 

5,652,710  $ 

1,759  $ 

505  $ 

6,751  $ 

5,661,725 

1,361,095   

3,406,207   

2,895,742   

2,031,827   

295,303   

572,213   

14,090 

—   

585   

14,289   

25,089   

1,201   

6,238   

647  

—   

—   

6,681   

2,172   

703   

5,549   

220   

—   

189   

1,361,095 

3,406,981 

1,366   

2,918,078 

—   

—   

—   

—   

2,059,088 

297,207 

584,000 

14,957 

$ 

16,229,187  $ 

49,808  $ 

15,830  $ 

8,306  $ 

16,303,131 

At December 31, 2023 and 2022, the Company had $4.3 million and $3.8 million, respectively, of non-accrual loans that 
had no allowance for credit loss.  The Company did not record any interest income on non-accrual loans during the years ended 
December 31, 2023 and 2022.

84

   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit quality indicators

The following table provides information about the credit quality of the Commercial loan portfolio.  The Company utilizes 
an internal risk rating system comprised of a series of grades to categorize loans according to perceived risk associated with the 
expectation  of  debt  repayment  based  on  borrower  specific  information,  including  but  not  limited  to,  current  financial 
information,  historical  payment  experience,  industry  information,  collateral  levels  and  collateral  types.    The  “pass”  category 
consists  of  a  range  of  loan  grades  that  reflect  increasing,  though  still  acceptable,  risk.    A  loan  is  assigned  the  risk  rating  at 
origination and then monitored throughout the contractual term for possible risk rating changes.  Movement of risk through the 
various grade levels in the “pass” category is monitored for early identification of credit deterioration.  The “special mention” 
rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions 
that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial 
flexibility  to  react  to  and  resolve  its  negative  financial  situation.  It  is  a  transitional  grade  that  is  closely  monitored  for 
improvement  or  deterioration.    The  “substandard”  rating  is  applied  to  loans  where  the  borrower  exhibits  well-defined 
weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans 
are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon 
terms of repayment.

All  loans  are  analyzed  for  risk  rating  updates  annually.    For  larger  loans,  rating  assessments  may  be  more  frequent  if 
relevant information is obtained earlier through debt covenant monitoring or overall relationship management.  Smaller loans 
are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past 
due  related  to  credit  issues.  Loans  rated  Special  Mention,  Substandard  or  Non-accrual  are  subject  to  quarterly  review  and 
monitoring processes.  In addition to the regular monitoring performed by the lending personnel and credit committees, loans 
are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as 
part of its risk-based review plan.

85

The risk category of loans in the Commercial portfolio as of December 31, 2023 and 2022 are as follows: 

Term Loans Amortized Cost Basis by Origination Year

2023

2022

2021

2020

2019

Prior

Revolving 
Loans 
Amortized 
Cost Basis

Total

$ 1,609,685  $  839,511  $  555,991  $  273,138  $  215,988  $  257,177  $ 2,096,108  $  5,847,598 
89,134 
78,682 
3,622 
$ 1,634,580  $  851,719  $  583,555  $  294,635  $  217,822  $  272,205  $ 2,164,520  $  6,019,036 

643   
20,854   
—   

43,054   
25,358   
—   

19,639   
5,256   
—   

2,485   
10,235   
2,308   

19,489   
6,891   
1,184   

412   
1,422   
—   

3,412   
8,666   
130   

$ 

—  $ 

2,260  $ 

57  $ 

41  $ 

—  $ 

—  $ 

1,393  $ 

3,751 

$  476,489  $  579,933  $  295,841  $ 
—   
—   

15,013   
—   

3,068   
—   

41,418  $ 
—   
—   

498  $ 
—   
—   

2,834  $ 
—   
—   

31,670  $  1,428,683 
18,081 
— 

—   
—   

$  479,557  $  594,946  $  295,841  $ 

41,418  $ 

498  $ 

2,834  $ 

31,670  $  1,446,764 

$ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

— 

$  807,631  $ 1,063,189  $  510,397  $  433,030  $  311,457  $  325,738  $ 
733   
58,387   
60   
$  827,233  $ 1,090,271  $  538,762  $  451,344  $  332,346  $  384,918  $ 

884   
17,430   
—   

8,619   
18,463   
—   

9,253   
11,636   
—   

451   
27,914   
—   

16,650   
2,952   
—   

94,432  $  3,545,874 
36,590 
136,782 
60 
94,432  $  3,719,306 

—   
—   
—   

$ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

134  $ 

—  $ 

134 

(In thousands)
December 31, 2023
Business
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual
   Total Business:
Gross write-offs for the year 
ended December 31, 2023
Real estate-construction
    Risk Rating:
       Pass
       Special mention
       Substandard

    Total Real estate-
construction:

Gross write-offs for the year 
ended December 31, 2023
Real estate- business
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual
   Total Real-estate business:

Gross write-offs for the year 
ended December 31, 2023
Commercial loans
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual

$ 2,893,805  $ 2,482,633  $ 1,362,229  $  747,586  $  527,943  $  585,749  $ 2,222,210  $ 10,822,155 
143,805 
215,464 
3,682 
   Total Commercial loans: $ 2,941,370  $ 2,536,936  $ 1,418,158  $  787,397  $  550,666  $  659,957  $ 2,290,622  $ 11,185,106 

39,357   
8,208   
—   

3,218   
68,622   
2,368   

19,940   
34,805   
1,184   

9,665   
13,058   
—   

43,054   
25,358   
—   

1,527   
38,284   
—   

27,044   
27,129   
130   

Gross write-offs for the year 

ended December 31, 2023 $ 

—  $ 

2,260  $ 

57  $ 

41  $ 

—  $ 

134  $ 

1,393  $ 

3,885 

86

 
 
 
 
 
 
 
 
 
 
 
(In thousands)
December 31, 2022
Business
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual
   Total Business:
Real estate-construction
    Risk Rating:
       Pass
       Special mention
       Substandard

    Total Real estate-
construction:
Real estate- business
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual
   Total Real-estate business:
Commercial loans
    Risk Rating:
       Pass
       Special mention
       Substandard
       Non-accrual
   Total Commercial loans:

Term Loans Amortized Cost Basis by Origination Year

2022

2021

2020

2019

2018

Prior

Revolving 
Loans 
Amortized 
Cost Basis

Total

$ 1,456,476  $  782,409  $  464,201  $  360,844  $  180,375  $  219,053  $ 2,146,380  $  5,609,738 
15,867 
1,063   
29,369 
37   
6,751 
1   
$ 1,465,536  $  796,948  $  472,643  $  361,945  $  182,044  $  233,171  $ 2,149,438  $  5,661,725 

—   
10,342   
3,776   

2,548   
10,004   
1,987   

1,319   
1,739   
—   

7,757   
685   
—   

3,113   
5,752   
195   

67   
810   
792   

$  538,022  $  596,465  $  129,632  $ 
—   
—   

—   
19,494   

352   
—   

27,331  $ 
—   
—   

1,305  $ 
—   
14,766   

2,029  $ 
—   
13,140   

18,559  $  1,313,343 
352 
47,400 

—   
—   

$  538,374  $  615,959  $  129,632  $ 

27,331  $ 

16,071  $ 

15,169  $ 

18,559  $  1,361,095 

$ 1,085,379  $  616,516  $  555,648  $  424,641  $  163,628  $  271,579  $ 
279   
46,232   
6   
$ 1,092,796  $  647,505  $  617,407  $  444,868  $  195,510  $  318,096  $ 

618   
61,141   
—   

—   
30,944   
45   

976   
30,782   
124   

9,737   
10,490   
—   

4,608   
2,795   
14   

90,799  $  3,208,190 
16,218 
182,384 
189 
90,799  $  3,406,981 

—   
—   
—   

$ 3,079,877  $ 1,995,390  $ 1,149,481  $  812,816  $  345,308  $  492,661  $ 2,255,738  $ 10,131,271 
32,437 
10,800   
259,153 
10,527   
6,940 
1   
$ 3,096,706  $ 2,060,412  $ 1,219,682  $  834,144  $  393,625  $  566,436  $ 2,258,796  $ 10,429,801 

2,548   
60,442   
2,032   

1,043   
46,358   
916   

279   
69,714   
3,782   

8,375   
61,826   
—   

1,319   
1,739   
—   

8,073   
8,547   
209   

87

 
 
 
 
 
 
 
 
 
 
 
The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information 

is provided as of December 31, 2023 and 2022 below:

(In thousands)
December 31, 2023
Real estate-personal
       Current to 90 days past due
       Over 90 days past due
       Non-accrual
   Total Real estate-personal:
Gross write-offs for the year ended 
December 31, 2023
Consumer
       Current to 90 days past due
       Over 90 days past due
    Total Consumer:
Gross write-offs for the year ended 
December 31, 2023
Revolving home equity
       Current to 90 days past due
       Over 90 days past due
       Non-accrual
   Total Revolving home equity:
Gross write-offs for the year ended 
December 31, 2023
Consumer credit card
       Current to 90 days past due
       Over 90 days past due
   Total Consumer credit card:
Gross write-offs for the year ended 
December 31, 2023
Overdrafts
       Current to 90 days past due
    Total Overdrafts:
Gross write-offs for the year ended 
December 31, 2023
Personal banking loans
       Current to 90 days past due
       Over 90 days past due
       Non-accrual
   Total Personal banking loans:

Gross write-offs for the year ended 
December 31, 2023

Term Loans Amortized Cost Basis by Origination Year

2023

2022

2021

2020

2019

Prior

$  455,703  $  452,153  $  533,313  $  711,442  $  257,159  $  596,439  $ 
1,490   
1,068   
$  459,022  $  454,064  $  535,702  $  712,276  $  257,360  $  598,997  $ 

2,222   
167   

1,650   
261   

3,319   
—   

834   
—   

44   
157   

Revolving 
Loans 
Amortized 
Cost Basis

Total

8,620  $ 3,014,829 
9,559 
1,653 
8,620  $ 3,026,041 

—   
—   

$ 

—  $ 

18  $ 

—  $ 

—  $ 

—  $ 

23  $ 

—  $ 

41 

$  518,619  $  340,104  $  258,348  $  127,208  $  56,394  $  51,302  $ 
421   
$  519,010  $  340,314  $  258,542  $  127,232  $  56,448  $  51,723  $ 

391   

194   

210   

24   

54   

722,595  $ 2,074,570 
3,153 
724,454  $ 2,077,723 

1,859   

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

$ 

926  $ 

2,891  $ 

1,939  $ 

770  $ 

376  $ 

370  $ 

1,051  $ 

8,323 

—  $ 
—   
—   
—  $ 

—  $ 
—   
—   
—  $ 

—  $ 
—   
—   
—  $ 

—  $ 
—   
—   
—  $ 

—  $ 
—   
—   
—  $ 

—  $ 
—   
—   
—  $ 

317,047  $  317,047 
870 
1,977 
319,894  $  319,894 

870   
1,977  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

11  $ 

11 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

582,330  $  582,330 
7,583 
589,913  $  589,913 

7,583   

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

24,105  $ 

24,105 

6,802  $ 
6,802  $ 

—  $ 
—  $ 

—  $ 
—  $ 

—  $ 
—  $ 

—  $ 
—  $ 

—  $ 
—  $ 

—  $ 
—  $ 

6,802 
6,802 

3,803  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

—  $ 

3,803 

$  981,124  $  792,257  $  791,661  $  838,650  $  313,553  $  647,741  $  1,630,592  $ 5,995,578 
21,165 
3,630 
$  984,834  $  794,378  $  794,244  $  839,508  $  313,808  $  650,720  $  1,642,881  $ 6,020,373 

10,312   
1,977   

1,860   
261   

1,911   
1,068   

2,416   
167   

3,710   
—   

98   
157   

858   
—   

$ 

4,729  $ 

2,909  $ 

1,939  $ 

770  $ 

376  $ 

393  $ 

25,167  $ 

36,283 

88

 
 
 
 
 
 
 
 
Term Loans Amortized Cost Basis by Origination Year

2022

2021

2020

2019

2018

Prior

$  535,283  $  589,658  $  783,651  $  290,580  $  132,305  $  568,380  $ 
2,393   
1,043   
$  535,797  $  590,625  $  785,041  $  290,830  $  133,795  $  571,816  $ 

1,388   
102   

1,338   
52   

967   
—   

514   
—   

81   
169   

$  536,429  $  378,118  $  205,849  $  106,733  $  36,096  $  62,255  $ 
228   
$  536,755  $  378,369  $  206,052  $  106,791  $  36,363  $  62,483  $ 

251   

267   

203   

326   

58   

$ 

$ 

$ 

$ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

$  14,737  $ 
220   
$  14,957  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

—  $ 
—   
—  $ 

Revolving 
Loans 
Amortized 
Cost Basis

Total

10,174  $ 2,910,031 
6,681 
1,366 
10,174  $ 2,918,078 

—   
—   

731,436  $ 2,056,916 
2,172 
732,275  $ 2,059,088 

839   

296,504  $  296,504 
703 
297,207  $  297,207 

703   

578,451  $  578,451 
5,549 
584,000  $  584,000 

5,549   

—  $ 
—   
—  $ 

14,737 
220 
14,957 

$ 1,086,449  $  967,776  $  989,500  $  397,313  $  168,401  $  630,635  $  1,616,565  $ 5,856,639 
15,325 
1,366 
$ 1,087,509  $  968,994  $  991,093  $  397,621  $  170,158  $  634,299  $  1,623,656  $ 5,873,330 

1,060   
—   

1,655   
102   

1,218   
—   

1,541   
52   

2,621   
1,043   

7,091   
—   

139   
169   

(In thousands)
December 31, 2022
Real estate-personal
       Current to 90 days past due
       Over 90 days past due
       Non-accrual
   Total Real estate-personal:
Consumer
       Current to 90 days past due
       Over 90 days past due
    Total Consumer:
Revolving home equity
       Current to 90 days past due
       Over 90 days past due
   Total Revolving home equity:
Consumer credit card
       Current to 90 days past due
       Over 90 days past due
   Total Consumer credit card:
Overdrafts
       Current to 90 days past due
       Over 90 days past due
    Total Overdrafts:
Personal banking loans
       Current to 90 days past due
       Over 90 days past due
       Non-accrual
   Total Personal banking loans:

Collateral-dependent loans

The Company's collateral-dependent loans are comprised of large loans on non-accrual status.  The Company requires that 
collateral-dependent  loans  are  either  over-collateralized  or  carry  collateral  equal  to  the  amortized  cost  of  the  loan.    The 
following table presents the amortized cost basis of collateral-dependent loans as of December 31, 2023 and 2022.

(In thousands)
Commercial:
  Business
  Revolving home equity
Total

December 31, 2023

December 31, 2022

Business 
Assets

Real Estate

Oil & Gas 
Assets

Total

Business 
Assets

Oil & Gas 
Assets

Total

$ 

$ 

1,183  $ 
—   
1,183  $ 

—  $ 
1,977   
1,977  $ 

1,238  $ 
—   
1,238  $ 

2,421 
1,977 
4,398 

$ 

$ 

2,778  $ 
—  $ 
2,778  $ 

1,824  $ 
—   
1,824  $ 

4,602 
— 
4,602 

Other Personal Banking loan information

As noted above, the credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and 
this  information  is  provided  in  the  table  in  the  above  section  on  "Credit  quality  indicators."    In  addition,  FICO  scores  are 
obtained and updated on a quarterly basis for most of the loans in the Personal Banking portfolio.  This is a published credit 
score designed to measure the risk of default by taking into account various factors from a borrower's financial history and is 
considered  supplementary  information  utilized  by  the  Company,  as  management  does  not  consider  this  information  in 
evaluating  the  allowance  for  credit  losses  on  loans.    The  Bank  normally  obtains  a  FICO  score  at  the  loan's  origination  and 
renewal dates, and updates are obtained on a quarterly basis.  Excluded from the table below are certain personal real estate 
loans  for  which  FICO  scores  are  not  obtained  because  the  loans  generally  pertain  to  commercial  customer  activities  and  are 
often underwritten with other collateral considerations.  These loans totaled $168.9 million at December 31, 2023 and $179.2 
million  at  December  31,  2022.    The  table  also  excludes  consumer  loans  related  to  the  Company's  patient  healthcare  loan 

89

 
 
 
 
 
 
 
 
 
 
program,  which  totaled  $211.3  million  at  December  31,  2023  and  $197.5  million  at  December  31,  2022.    As  the  healthcare 
loans are guaranteed by the hospital, customer FICO scores are not obtained for these loans.  The personal real estate loans and 
consumer  loans  excluded  below  totaled  less  than  7%  of  the  Personal  Banking  portfolio.      For  the  remainder  of  loans  in  the 
Personal Banking portfolio, the table below shows the percentage of balances outstanding at December 31, 2023 and 2022 by 
FICO score.  

December 31, 2023

FICO score:

Under 600

600 – 659

660 – 719

720 – 779

780 and over

Total

December 31, 2022

FICO score:

Under 600

600 – 659

660 – 719

720 – 779

780 and over

Total

Personal Banking Loans

% of Loan Category

Real Estate - 
Personal

Consumer

Revolving Home 
Equity

Consumer Credit 
Card

 2.0 %

 2.5 %

 1.9 %

 4.7 %

 2.3 

 8.5 

 21.9 

 65.3 

 4.3 

 12.9 

 28.2 

 52.1 

 3.3 

 10.9 

 22.4 

 61.5 

 12.1 

 29.2 

 27.0 

 27.0 

 100.0 %

 100.0 %

 100.0 %

 100.0 %

 1.4  %

 2.2  %

 1.5  %

 3.4  %

 2.2 

 8.1 

 23.7 

 64.6 

 4.2 

 14.5 

 26.7 

 52.4 

 2.8 

 9.7 

 21.4 

 64.6 

 11.4 

 30.8 

 27.1 

 27.3 

 100.0  %

 100.0  %

 100.0  %

 100.0  %

Modifications for borrowers experiencing financial difficulty 

When borrowers are experiencing financial difficulty, the Company may agree to modify the contractual terms of a loan to a 

borrower in order to assist the borrower in repaying principal and interest owed to the Company. 

The  Company's  modifications  of  loans  to  borrowers  experiencing  financial  difficulty  are  generally  in  the  form  of  term 
extensions, repayment plans, payment deferrals, forbearance agreements, interest rate reductions, forgiveness of interest and/or 
fees, or any combination thereof.  Commercial loans modified to borrowers experiencing financial difficulty are primarily loans 
that  are  substandard  or  non-accrual,  where  the  maturity  date  was  extended.    Modifications  on  personal  real  estate  loans  are 
primarily those placed on forbearance plans, repayment plans, or deferral plans where monthly payments are suspended for a 
period of time or past due amounts are paid off over a certain period of time in the future or set up as a balloon payment at 
maturity.    Modifications  to  certain  credit  card  and  other  small  consumer  loans  are  often  modified  under  debt  counseling 
programs that can reduce the contractual rate or, in certain instances, forgive certain fees and interest charges.  Other consumer 
loans  modified  to  borrowers  experiencing  financial  difficulty  consist  of  various  other  workout  arrangements  with  consumer 
customers.

90

 
  
The following tables present the amortized cost at December 31, 2023 of loans that were modified during the year ended 

December 31, 2023.  

For the Year Ended December 31, 2023

Term 
Extension

Payment 
Delay

Interest Rate 
Reduction

Interest/Fees 
Forgiven

Other

Total

% of Total 
Loan 
Category

$ 

28,179  $ 
105,549   

—  $ 
—   

—  $ 
—   

—  $ 
—   

—  $ 
—   

28,179 
105,549 

383   
30   
—   
$  134,141  $ 

4,203   
68   
—   
4,271  $ 

—   
92   
2,535   
2,627  $ 

—   
—   
346   
346  $ 

4,586 
—   
275 
85   
—   
2,881 
85  $  141,470 

 0.5 %
 2.8 

 0.2 
 — 
 0.5 
 0.8 %

(Dollars in thousands)
December 31, 2023
Commercial:
Business
Real estate – business
Personal Banking:
Real estate – personal 
Consumer
Consumer credit card
Total 

The  estimate  of  lifetime  expected  losses  utilized  in  the  allowance  for  credit  losses  model  is  developed  using  average 
historical experience on loans with similar risk characteristics, which includes losses from modifications of loans to borrowers 
experiencing  financial  difficulty.  As  a  result,  a  change  to  the  allowance  for  credit  losses  is  generally  not  recorded  upon 
modification.    For  modifications  to  loans  made  to  borrowers  experiencing  financial  difficulty  that  are  placed  on  non-accrual 
status,  the  Company  determines  the  allowance  for  credit  losses  on  an  individual  evaluation,  using  the  same  process  that  it 
utilizes for other loans on non-accrual status.  Modifications made to commercial loans which are not on non-accrual status for 
borrowers  experiencing  financial  difficulty  are  collectively  evaluated  based  on  internal  risk  rating,  loan  type,  delinquency, 
historical  experience,  and  current  economic  factors.    Modifications  made  to  borrowers  experiencing  financial  difficulty  for 
personal  banking  loans  which  are  not  on  non-accrual  status  are  collectively  evaluated  based  on  loan  type,  delinquency, 
historical experience, and current economic factors.  

If a loan to a borrower experiencing financial difficulty is modified and subsequently deemed uncollectible, the allowance 
for credit losses continues to be based on individual evaluation, if that loan is already on non-accrual status.  For those loans, 
the allowance for credit losses is estimated using discounted expected cash flows or the fair value of collateral.  If an accruing 
loan  made  to  a  borrower  experiencing  financial  difficulty  is  modified  and  subsequently  deemed  uncollectible,  the  loan's  risk 
rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual 
evaluation, or if necessary, the loan is charged off and collection efforts begin.

The  following  tables  summarize  the  financial  impact  of  loan  modifications  and  payment  deferrals  during  the  year  ended 

December 31, 2023.  

Commercial:

Business

Real estate – business
Personal Banking:

Real estate – personal 

Consumer

Personal Banking:

Real estate – personal 

Consumer

Term Extension

For the Year Ended December 31, 2023

Extended maturity by a weighted average of 7 months.

Extended maturity by a weighted average of 13 months.

Extended maturity by a weighted average of 7 months.

Extended maturity by 10 years.

Payment Delay

For the Year Ended December 31, 2023

Deferred certain payments by a weighted average of 20 years.

Deferred certain payments by a weighted average of 71 
months.

91

 
 
 
 
  
Personal Banking:

Consumer

Consumer credit card

Personal Banking:

Consumer credit card

Interest Rate Reduction

For the Year Ended December 31, 2023

Reduced weighted-average contractual interest rate from 
average 22% to 6%.

Reduced weighted-average contractual interest rate from 
average 22% to 6%.

Forgiveness of Interest/Fees

For the Year Ended December 31, 2023

Approximately $33 thousand of interest and fees forgiven.

The Company had commitments of $28.4 million at December 31, 2023 to lend additional funds to borrowers experiencing 
financial difficulty and for whom the Company has modified the terms of loans in the form of principal forgiveness, an interest 
rate reduction, an other-than-insignificant payment delay, or a term extension during the current reporting period.

The  following  table  provides  the  amortized  cost  basis  of  loans  to  borrowers  experiencing  financial  difficulty  that  had  a 
payment default during the year ended December 31, 2023 and were modified on or after January 1, 2023 (the date we adopted 
ASU 2022-02) through December 31, 2023.  For purposes of this disclosure, the Company considers "default" to mean 90 days 
or more past due as to interest or principal.  In addition to the loans below, the Company charged off $2.2 million and $729 
thousand of business and consumer loans, respectively, during the year ended December 31, 2023 that were modified during the 
period.  

(Dollars in thousands)

December 31, 2023
Personal Banking:
Real estate – personal 
Consumer
Consumer credit card
Total 

For the Year Ended December 31, 2023

Payment Delay

Interest Rate 
Reduction

Interest/Fees 
Forgiven

Total

$ 

$ 

1,357  $ 
—   
—   
1,357  $ 

—  $ 
24   
332   
356  $ 

—  $ 
—   
154   
154  $ 

1,357 
24 
486 
1,867 

The following table presents the amortized cost basis at December 31, 2023 of loans that have been modified on or after 

January 1, 2023 (the date we adopted ASU 2022-02) through December 31, 2023.

(In thousands)

December 31, 2023
Commercial:
Business
Real estate – business
Personal Banking:
Real estate – personal 
Consumer
Consumer credit card
Total 

Current

30-89 Days    

Past Due

90 Days         
Past Due

Total

$ 

$ 

26,941  $ 
102,388   

3,303   
233   
2,071   
134,936  $ 

1,238  $ 
3,161   

751   
28   
456   
5,634  $ 

—  $ 
—   

28,179 
105,549 

532   
14   
354   
900  $ 

4,586 
275 
2,881 
141,470 

92

 
 
 
 
 
 
Troubled debt restructuring disclosures prior to the Company's adoption of ASU 2022-02

Restructured loans are those extended to borrowers who are experiencing financial difficulty and who have been granted a 
concession.  Restructured loans are placed on non-accrual status if the Company does not believe it probable that amounts due 
under  the  contractual  terms  will  be  collected.    Commercial  performing  restructured  loans  are  primarily  comprised  of  certain 
business,  construction  and  business  real  estate  loans  classified  as  substandard  but  renewed  at  rates  judged  to  be  non-market.  
These  loans  are  performing  in  accordance  with  their  modified  terms,  and  because  the  Company  believes  it  probable  that  all 
amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an 
accrual basis.  Troubled debt restructurings also include certain credit card and other small consumer loans under various debt 
management  and  assistance  programs.    Modifications  to  these  loans  generally  involve  removing  the  available  line  of  credit, 
placing  loans  on  amortizing  status,  and  lowering  the  contractual  interest  rate.    Certain  personal  real  estate,  revolving  home 
equity,  and  consumer  loans  were  classified  as  consumer  bankruptcy  troubled  debt  restructurings  because  they  were  not 
reaffirmed by the borrower in bankruptcy proceedings.  Interest on these loans is being recognized on an accrual basis, as the 
borrowers are continuing to make payments.  Other consumer loans classified as troubled debt restructurings consist of various 
other workout arrangements with consumer customers.

(In thousands)
Accruing loans:

Commercial
Assistance programs
Other consumer

Non-accrual loans
Total troubled debt restructurings

December 31, 2022

$ 

$ 

184,388 
5,156 
4,049 
5,078 
198,671 

The table below shows the balance of troubled debt restructurings by loan classification at December 31, 2022, in addition 
to the outstanding balances of these restructured loans which the Company considers to have been in default at any time during 
the 12 months prior to December 31, 2022.  For purposes of this disclosure, the Company considers "default" to mean 90 days 
or more past due as to interest or principal.     

(In thousands)
Commercial:
Business
Real estate – construction and land
Real estate – business
Personal Banking:
Real estate – personal
Consumer
Revolving home equity
Consumer credit card
Total troubled debt restructurings

December 31, 2022

Balance 90 days past due 
at any time during 
previous 12 months

$ 

$ 

12,311  $ 
57,547   
118,654   

2,809   
2,250   
17   
5,083   
198,671  $ 

— 
— 
— 

419 
268 
— 
452 
1,139 

For  those  loans  on  non-accrual  status  also  classified  as  restructured,  the  modification  did  not  create  any  further  financial 
effect on the Company as those loans were already recorded at net realizable value.  For those performing commercial loans 
classified as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no 
financial impact to the Company as a result of modification to these loans.  However, the effects of modifications to loans under 
various  debt  management  and  assistance  programs  were  estimated  at  December  31,  2022  to  decrease  interest  income  by 
approximately  $661  thousand  on  an  annual,  pre-tax  basis,  compared  to  amounts  contractually  owed.    Performing  consumer 
loans where the debt was not reaffirmed in bankruptcy did not result in a concession, as no changes to loan terms occurred in 
that  process.    Other  modifications  to  consumer  loans  mainly  involve  extensions  and  other  small  modifications  that  did  not 
include the forgiveness of principal or interest.

The  allowance  for  credit  losses  related  to  troubled  debt  restructurings  on  non-accrual  status  is  determined  by  individual 
evaluation,  including  collateral  adequacy,  using  the  same  process  as  loans  on  non-accrual  status  which  are  not  classified  as 
troubled  debt  restructurings.    Those  performing  loans  classified  as  troubled  debt  restructurings  are  accruing  loans  which 
management  expects  to  collect  under  contractual  terms.    Performing  commercial  loans  having  no  other  concessions  granted 
other  than  being  renewed  at  non-market  interest  rates  are  judged  to  have  similar  risk  characteristics  as  non-troubled  debt 

93

 
 
 
 
 
 
 
 
 
 
commercial loans and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and 
current  economic  factors.    Performing  personal  banking  loans  classified  as  troubled  debt  restructurings  resulted  from  the 
borrower not reaffirming the debt during bankruptcy and have had no other concession granted, other than the Bank's future 
limitations on collecting payment deficiencies or in pursuing foreclosure actions.  As such, they have similar risk characteristics 
as  non-troubled  debt  personal  banking  loans  and  are  evaluated  collectively  based  on  loan  type,  delinquency,  historical 
experience and current economic factors. 

If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for credit losses continues to be 
based on individual evaluation, using discounted expected cash flows or the fair value of collateral.  If an accruing, troubled 
debt restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit 
losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin.

The Company had $12.6 million commitments at December 31, 2022 to lend additional funds to borrowers with restructured 

loans.

Loans held for sale 

The  Company  designates  certain  long-term  fixed  rate  personal  real  estate  loans  as  held  for  sale,  and  the  Company  has 
elected the fair value option for these loans.  The election of the fair value option aligns the accounting for these loans with the 
related economic hedges discussed in Note 19.  The loans are primarily sold to FNMA and FHLMC. At December 31, 2023, 
the fair value of these loans was $1.6 million, and the unpaid principal balance was $1.5 million.

The Company also designates certain student loan originations as held for sale. The borrowers are credit-worthy students 
who  are  attending  colleges  and  universities.    The  loans  are  intended  to  be  sold  in  the  secondary  market,  and  the  Company 
maintains contracts with Sallie Mae to sell the loans within 210 days after the last disbursement to the student.  These loans are 
carried at lower of cost or fair value, which at December 31, 2023 totaled $2.2 million.

At December 31, 2023, none of the loans held for sale were on non-accrual status or 90 days past due and still accruing.  

Foreclosed real estate/repossessed assets

The Company’s holdings of foreclosed real estate totaled $270 thousand and $96 thousand at December 31, 2023 and 2022, 
respectively,  and  included  in  those  amounts  were  $270  thousand  and  $96  thousand  of  foreclosed  residential  real  estate 
properties  held  as  a  result  of  obtaining  physical  possession  at  December  31,  2023  and  December  31,  2022,  respectively.  
Personal  property  acquired  in  repossession,  generally  autos,  marine  and  recreational  vehicles  (RV),  totaled  $1.8  million  and 
$1.6  million  at  December  31,  2023  and  2022,  respectively.    Upon  acquisition,  these  assets  are  recorded  at  fair  value  less 
estimated selling costs at the date of foreclosure, establishing a new cost basis.  They are subsequently carried at the lower of 
this cost basis or fair value less estimated selling costs.

3. Investment Securities 

Investment securities consisted of the following at December 31, 2023 and 2022:

(In thousands)
Available for sale debt securities
Trading debt securities
Equity securities:
   Readily determinable fair value
   No readily determinable fair value
Other:
   Federal Reserve Bank stock
   Federal Home Loan Bank stock
   Equity method investments
   Private equity investments
Total investment securities (1)

$ 

2023
9,684,760  $ 
28,830   

2022
12,238,316 
43,523 

5,723   
6,978   

6,210 
6,094 

35,166   
10,640   
—   
176,667   
9,948,764  $ 

34,795 
10,678 
1,434 
178,127 
12,519,177 

$ 

(1) Accrued interest receivable totaled $28.9 million and $38.8 million at December 31, 2023 and December 31, 2022, respectively, and was included within 
other assets on the consolidated balance sheet. 

94

 
 
 
 
 
 
 
 
 
 
    
The Company has elected to measure equity securities with no readily determinable fair value at cost minus impairment, if 
any, plus or minus changes resulting from observable price changes for the identical or similar investment of the same issuer.  
This  portfolio  includes  the  Company's  823,447  shares  of  Visa  Class  B  common  stock,  which  are  held  by  Commerce 
Bancshares,  Inc.  (the  Company's  parent  company).    These  shares  have  a  carrying  value  of  zero,  as  there  have  not  been 
observable price changes in orderly transactions for identical or similar investments of the same issuer.  During the year-ended 
December 31, 2023, the Company did not record any impairment or significant other adjustments to the carrying amount of its 
portfolio of equity securities with no readily determinable fair value.  

At Visa, Inc.’s (“Visa”) annual meeting of shareholders on January 23, 2024, shareholders approved Proposal 4 – Approval 
and Adoption of the Class B Exchange Offer Program Certificate Amendments as described in Visa's 2024 Proxy Statement.   
This proposal authorizes Visa to enable the release and public sale of portions of Visa’s Class B common stock in a measured 
and programmatic fashion through a series of exchange offers.  

On  January  24,  2024,  the  Company’s  holdings  of  823,447  shares  of  Visa  Class  B  common  stock  were  redenominated  as 
Visa Class B-1 common stock pursuant to Visa’s Eighth Restated Certificate of Incorporation.  On January 29, 2024, Visa filed 
Form S-4 Registration Statement with the Securities and Exchange Commission, which proposes an offer to exchange any and 
all  issued  and  outstanding  shares  of  Class  B-1  common  stock  for  a  combination  of  shares  of  Class  B-2  common  stock  and 
shares of Class C common stock.  As of February 22, 2024, the Form S-4 Registration Statement was not yet effective.  The 
Company is currently evaluating the proposed exchange offer.

Other  investment  securities  include  Federal  Reserve  Bank  (FRB)  stock,  Federal  Home  Loan  Bank  (FHLB)  stock,  equity 
method investments, and investments in portfolio concerns held by the Company's private equity subsidiary.  FRB stock and 
FHLB  stock  are  held  for  debt  and  regulatory  purposes.    Investment  in  FRB  stock  is  based  on  the  capital  structure  of  the 
investing  bank,  and  investment  in  FHLB  stock  is  based  on  total  assets  of  the  Company  (subject  to  a  cap)  and  the  level  of 
borrowings from the FHLB.  These holdings are carried at cost.  These adjustments are included in non-interest income on the 
Company's consolidated statements of income.  The private equity investments are carried at estimated fair value.  

The majority of the Company’s investment portfolio is comprised of available for sale debt securities, which are carried at 
fair value with changes in fair value reported in other comprehensive income (OCI).  A summary of the available for sale debt 
securities by maturity groupings as of December 31, 2023 is shown in the following table. The weighted average yield for each 
range of maturities was calculated using the yield on each security within that range weighted by the amortized cost of each 
security at December 31, 2023. Yields on tax exempt securities have not been adjusted for tax exempt status. The investment 
portfolio includes agency mortgage-backed securities, which are guaranteed by agencies such as FHLMC, FNMA, and GNMA, 
in  addition  to  non-agency  mortgage-backed  securities,  which  have  no  guarantee  but  are  collateralized  by  commercial  and 
residential  mortgages.    Also  included  are  certain  other  asset-backed  securities,  which  are  primarily  collateralized  by  credit 
cards,  automobiles,  student  loans,  and  commercial  loans.    These  securities  differ  from  traditional  debt  securities  primarily  in 
that they may have uncertain maturity dates and are priced based on estimated prepayment rates on the underlying collateral. 

95

(Dollars in thousands)

U.S. government and federal agency obligations:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

Total U.S. government and federal agency obligations

Government-sponsored enterprise obligations:

After 5 but within 10 years

After 10 years

Total government-sponsored enterprise obligations

State and municipal obligations:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

After 10 years

Total state and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities:

Within 1 year

After 1 but within 5 years

After 5 but within 10 years

After 10 years

Total other debt securities

 Amortized Cost

Fair Value

Weighted 
Average Yield

$ 

399,926  $ 

263,138   

178,203   

841,267   

4,948   

50,710   

55,658   

62,701   

403,542   

750,535   

129,855   

394,466 

255,368 

166,680 

816,514 

4,505 

39,457 

43,962 

61,763 

376,194 

649,221 

110,241 

1,346,633   

1,197,419 

4,621,821   

3,901,346 

1,331,288   

1,157,898 

2,200,712   

2,107,485 

8,153,821   

7,166,729 

48,102   

206,942   

239,082   

13,260   

507,386   

47,374 

195,385 

205,950 

11,427 

460,136 

 1.44 *%

 1.26  *

 .54  *

 1.19  *

 2.94 

 2.32 

 2.38 

 1.31 

 1.67 

 1.82 

 2.13 

 1.78 

 2.10 

 2.37 

 2.33 

 2.20 

 1.87 

 2.02 

 1.83 

 1.82 

 1.91  %

Total available for sale debt securities

$ 

10,904,765  $ 

9,684,760 

* Rate does not reflect inflation adjustment on inflation-protected securities

Investments in U.S. government and federal agency obligations include U.S. Treasury inflation-protected securities, which 
totaled  $404.4  million,  at  fair  value,  at  December  31,  2023.  Interest  paid  on  these  securities  increases  with  inflation  and 
decreases with deflation, as measured by the non-seasonally adjusted Consumer Price Index (CPI-U).  At maturity, the principal 
paid is the greater of an inflation-adjusted principal or the original principal. 

Allowance for credit losses on available for sale debt securities

Securities  for  which  fair  value  is  less  than  amortized  cost  are  reviewed  for  impairment.    Special  emphasis  is  placed  on 
securities  whose  credit  rating  has  fallen  below  Baa3  (Moody's)  or  BBB-  (Standard  &  Poor's),  whose  fair  values  have  fallen 
more than 20% below purchase price, or those which have been identified based on management’s judgment.  These securities 
are placed on a watch list and cash flow analyses are prepared on an individual security basis.  Certain securities are analyzed 
using  a  projected  cash  flow  model,  discounted  to  present  value,  and  compared  to  the  current  amortized  cost  bases  of  the 
securities.  The model uses input factors such as cash flow projections, contractual payments required, expected delinquency 
rates,  credit  support  from  other  tranches,  prepayment  speeds,  collateral  loss  severity  rates  (including  loan  to  values),  and 
various other information related to the underlying collateral.  Securities not analyzed using the cash flow model are analyzed 
by reviewing credit ratings, credit support agreements, and industry knowledge to project future cash flows and any possible 
credit impairment.  

At  December  31,  2023,  the  fair  value  of  securities  on  this  watch  list  was  $1.2  billion  compared  to  $1.3  billion  at 
December  31,  2022.    Almost  all  of  the  securities  included  on  the  Company's  watch  list  were  experiencing  unrealized  loss 
positions due to the significant increase in interest rates and were analyzed outside of the cash flow model.  At December 31, 

96

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2023,  the  securities  on  the  Company's  watch  list  that  were  not  deemed  to  be  solely  related  to  increasing  interest  rates  were 
securities  backed  by  government-guaranteed  student  loans  and  are  expected  to  perform  as  contractually  required.    As  of 
December  31,  2023,  the  Company  did  not  identify  any  securities  for  which  a  credit  loss  exists,  and  for  the  years  ended 
December 31, 2023 and 2022, the Company did not recognize a credit loss expense on any available for sale debt securities.  

The table below summarizes debt securities available for sale in an unrealized loss position, aggregated by length of loss 
period, for which an allowance for credit losses has not been recorded at December 31, 2023 and 2022.  Unrealized losses on 
these available for sale securities have not been recognized into income because after review, the securities were deemed not to 
be impaired.  The unrealized losses on these securities are primarily attributable to changes in interest rates and current market 
conditions.    At  December  31,  2023,  the  Company  does  not  intend  to  sell  the  securities,  nor  is  it  anticipated  that  it  would  be 
required to sell any of these securities at a loss.  

(In thousands)

December 31, 2023

Less than 12 months

12 months or longer

Total

  Fair Value 

 Unrealized 
Losses

  Fair Value 

 Unrealized 
Losses

  Fair Value 

 Unrealized 
Losses

U.S. government and federal agency obligations

$ 

51,585  $ 

809  $  714,400  $ 

24,025  $  765,985  $ 

24,834 

Government-sponsored enterprise obligations

—   

— 

43,962   

11,696 

43,962   

11,696 

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Total

December 31, 2022

24,022   

760 

  1,167,607   

148,478 

  1,191,629   

149,238 

4,382   

—   

19,086   

23,468   

59 

— 

  3,875,432   

720,649 

  3,879,814   

720,708 

  1,152,045   

173,526 

  1,152,045   

173,526 

156 

  2,081,293   

93,076 

  2,100,379   

93,232 

215 

  7,108,770   

987,251 

  7,132,238   

987,466 

—   

— 

460,136   

47,250 

460,136   

47,250 

$ 

99,075  $ 

1,784  $  9,494,875  $  1,218,700  $  9,593,950  $  1,220,484 

U.S. government and federal agency obligations

$  605,840  $ 

17,490  $  380,573  $ 

25,940  $  986,413  $ 

43,430 

Government-sponsored enterprise obligations

25,068   

4,650 

18,040   

7,971 

43,108   

12,621 

State and municipal obligations

814,799   

26,708 

875,329   

171,385 

  1,690,128   

198,093 

Mortgage and asset-backed securities:

Agency mortgage-backed securities

  1,323,938   

125,330 

  2,966,851   

654,327 

  4,290,789   

779,657 

Non-agency mortgage-backed securities

135,984   

16,736 

  1,069,222   

195,218 

  1,205,206   

211,954 

Asset-backed securities

  1,331,055   

50,056 

  2,006,188   

140,424 

  3,337,243   

190,480 

Total mortgage and asset-backed securities

  2,790,977   

192,122 

  6,042,261   

989,969 

  8,833,238    1,182,091 

Other debt securities

Total

166,040   

9,690 

308,818   

54,707 

474,858   

64,397 

$  4,402,724  $  250,660  $  7,625,021  $  1,249,972  $ 12,027,745  $  1,500,632 

The  entire  available  for  sale  debt  securities  portfolio  included  $9.6  billion  of  securities  that  were  in  a  loss  position  at 
December 31, 2023, compared to $12.0 billion at December 31, 2022.  The total amount of unrealized loss on these securities 
was $1.2 billion at December 31, 2023, a decrease of $280.1 million compared to the unrealized loss at December 31, 2022.  
Securities  with  significant  unrealized  losses  are  discussed  in  the  "Allowance  for  credit  losses  on  available  for  sale  debt 
securities" section above.

97

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For debt securities classified as available for sale, the following table shows the amortized cost, fair value, and allowance for 
credit losses of securities available for sale at December 31, 2023 and 2022 and the corresponding amounts of gross unrealized 
gains and losses (pre-tax) in AOCI, by security type. 

(In thousands)

December 31, 2023

 Amortized Cost

Gross Unrealized 
Gains

Gross Unrealized 
Losses

Allowance for 
Credit Losses

Fair Value

U.S. government and federal agency obligations

$ 

841,267  $ 

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Total

December 31, 2022

Government-sponsored enterprise obligations

State and municipal obligations

Mortgage and asset-backed securities:

Agency mortgage-backed securities

Non-agency mortgage-backed securities

Asset-backed securities

Total mortgage and asset-backed securities

Other debt securities

Total

55,658   

1,346,633   

4,621,821   

1,331,288   

2,200,712   

8,153,821   

507,386   

55,729   

1,965,028   

5,087,893   

1,423,469   

3,588,025   

10,099,387   

539,255   

U.S. government and federal agency obligations

$ 

1,078,807  $ 

81  $ 

—   

24   

(24,834)  $ 

(11,696)   

(149,238)   

233   

136   

5   

374   

—   

(720,708)   

(173,526)   

(93,232)   

(987,466)   

(47,250)   

—  $ 

—   

—   

816,514 

43,962 

1,197,419 

—   

—   

—   

—   

—   

3,901,346 

1,157,898 

2,107,485 

7,166,729 

460,136 

29  $ 

—   

174   

191   

92   

256   

539   

—   

(43,430)  $ 
(12,621)   
(198,093)   

(779,657)   
(211,954)   
(190,480)   

(1,182,091)   
(64,397)   

—  $ 
—   
—   

1,035,406 

43,108 

1,767,109 

—   
—   
—   

—   
—   

4,308,427 

1,211,607 

3,397,801 

8,917,835 

474,858 

$ 

10,904,765  $ 

479  $ 

(1,220,484)  $ 

—  $ 

9,684,760 

$ 

13,738,206  $ 

742  $ 

(1,500,632)  $ 

—  $ 

12,238,316 

98

 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table presents proceeds from sales of securities and the components of investment securities gains and losses 

which have been recognized in earnings. 

(In thousands)
Proceeds from sales of securities:
Available for sale debt securities
 Equity securities
Other

Total proceeds

Investment securities gains (losses), net:
Available for sale debt securities:

Gains realized on sales

Losses realized on sales
Equity securities:
Gains realized on sales
 Fair value adjustments, net
Other:
 Gains realized on sales
 Losses realized on sales
 Fair value adjustments, net
Total investment securities gains (losses), net

For the Year Ended December 31

2023

2022

2021

$ 1,101,782  $ 
—   
40,167   

86,240  $ 
17   
20,714   
$ 1,141,949  $  106,971  $ 

69,809 
— 
11,002 
80,811 

$ 

143  $ 

—  $ 

— 

(8,587)   

(20,273)   

(3,284) 

—   
(487)   

17   
(943)   

— 
187 

976   
(1,076)   
24,016   
14,985  $ 

1,670   
(3,798)   
43,833   
20,506  $ 

1,611 
(159) 
31,704 
30,059 

$ 

At December 31, 2023, securities totaling $7.5 billion in fair value were pledged to secure public fund deposits, securities 
sold  under  agreements  to  repurchase,  trust  funds,  and  borrowings  at  the  FRB  and  FHLB,  compared  to  $4.7  billion  at 
December  31,  2022.  Securities  pledged  under  agreements  pursuant  to  which  the  collateral  may  be  sold  or  re-pledged  by  the 
secured parties approximated $208 thousand, while the remaining securities were pledged under agreements pursuant to which 
the secured parties may not sell or re-pledge the collateral.

 Except for obligations of various government-sponsored enterprises such as FNMA, FHLB and FHLMC, no investment in 

a single issuer exceeds 10% of stockholders’ equity.

99

 
 
 
 
 
 
 
 
4. Premises and Equipment

Premises and equipment consist of the following at December 31, 2023 and 2022:

(In thousands)

Land

Buildings and improvements

Equipment

Right of use leased assets

Total

Less accumulated depreciation

Net premises and equipment

2023

2022

$ 

88,564  $ 

730,445   

244,636   

26,962   

89,342 

673,802 

237,867 

26,030 

1,090,607   

1,027,041 

621,548   

$ 

469,059  $ 

608,132 

418,909 

Depreciation expense of $36.1 million in 2023, $32.3 million in 2022, and $31.9 million in 2021, was included in occupancy 
expense and equipment expense in the consolidated statements of income. Repairs and maintenance expense of $18.5 million, 
$17.7  million,  and  $16.0  million  for  2023,  2022  and  2021,  respectively,  was  included  in  occupancy  expense  and  equipment 
expense.  Interest expense capitalized on constructions projects totaled $903 thousand, $1.4 million, and $29 thousand in 2023, 
2022 and 2021, respectively.

Right of use leased assets are comprised mainly of operating leases for branches, office space, ATM locations, and certain 

equipment, as described in Note 6.

5. Goodwill and Other Intangible Assets

The following table presents information about the Company's intangible assets which have estimable useful lives. 

(In thousands)

Amortizable intangible 
assets:
Core deposit premium
Mortgage servicing rights

Total

December 31, 2023

December 31, 2022

Gross 
Carrying 
Amount

Accumulated 
Amortization

Valuation 
Allowance

 Net 
Amount

Gross 
Carrying 
Amount

 Accumulated 
Amortization

Valuation 
Allowance

Net 
Amount

$  5,550 
  13,723 
$  19,273 

$ 

$ 

(5,092)  $ 
(3,602) 

(8,694)  $ 

— 
— 

— 

$ 
458 
  10,121 
$ 10,579 

$  31,270 
  22,187 

$ 

(30,565)  $ 
(11,258) 

$  53,457 

$ 

(41,823)  $ 

— 
— 

— 

$ 
705 
  10,929 
$ 11,634 

The carrying amount of goodwill and its allocation among segments at December 31, 2023 and 2022 is shown in the table 
below.    As  a  result  of  ongoing  assessments,  no  impairment  of  goodwill  was  recorded  in  2023,  2022  or  2021.    Further,  the 
annual assessment of qualitative factors on January 1, 2024 revealed no likelihood of impairment as of that date.  

(In thousands)
Consumer segment
Commercial segment
Wealth segment
Total goodwill

December 31, 
2023

December 31, 
2022

$ 

$ 

70,721  $ 
75,072   
746   
146,539  $ 

70,721 
67,454 
746 
138,921 

100

 
 
 
 
 
 
 
 
 
 
 
In  addition  to  its  intangible  assets  with  estimable  useful  lives  included  in  the  table  above,  the  Company  also  has  a  $3.6 
million intangible asset for an easement in connection with a commercial office complex in Clayton, Missouri.  The easement, 
which grants the Company access to all portions of the parking facility and terrace garden, is perpetual and will be assessed for 
impairment at least annually, or whenever events or circumstances indicate an impairment may have occurred.  No impairment 
was identified at December 31, 2023.

Changes in the net carrying amount of goodwill and other net intangible assets for the years ended December 31, 2023 and 

2022 are shown in the following table.  

(In thousands)

Balance at December 31, 2021

Originations, net of disposals

Amortization

Impairment recovery

Balance at December 31, 2022

Acquisition

Originations, net of disposals

Amortization

Balance at December 31, 2023

Goodwill

Easement

Core Deposit 
Premium

Mortgage 
Servicing Rights

$ 

138,921  $ 

3,600  $ 

1,004  $ 

—   

—   

—   

138,921   

7,618   

—   

—   

—   

—   

—   

3,600   

—   

—   

—   

$ 

146,539  $ 

3,600  $ 

—   

(299)   

—   

705   

—   

—   

(247)   

458  $ 

10,966 

1,317 

(1,658) 

304 

10,929 

— 

340 

(1,148) 

10,121 

During 2023, the Company wrote off $25.7 million of core deposit intangible assets that were fully amortized. Also during 
2023, the Company acquired L.J. Hart & Company, a municipal bond underwriter and advisor, and the acquisition resulted in 
goodwill of $7.6 million.

Mortgage  servicing  rights  (MSRs)  are  initially  recorded  at  fair  value  and  subsequently  amortized  over  the  period  of 
estimated servicing income.  They are periodically reviewed for impairment at a tranche level, and if impairment is indicated, 
recorded  at  fair  value.    Temporary  impairment,  including  impairment  recovery,  is  effected  through  a  change  in  a  valuation 
allowance. During 2023, no impairment or impairment recovery was recognized.  The fair value of the MSRs is based on the 
present value of expected future cash flows, as further discussed in Note 17 on Fair Value Measurements.

  Aggregate  amortization  expense  on  intangible  assets  for  the  years  ended  December  31,  2023,  2022  and  2021  was  $1.4 
million, $2.0 million and $3.1 million, respectively.  The following table shows the estimated future amortization expense based 
on  existing  asset  balances  and  the  interest  rate  environment  as  of  December  31,  2023.    The  Company’s  actual  amortization 
expense in any given period may be different from the estimated amounts depending upon the acquisition of intangible assets, 
changes in mortgage interest rates, prepayment rates and other market conditions.

(In thousands)

2024

2025

2026

2027

2028

$ 

1,315 

1,153 

1,007 

867 

752 

6.  Leases

The Company's leasing activities include leasing certain real estate and equipment, providing lease financing to commercial 
customers, and leasing office space to third parties.  The Company uses the FHLB fixed-advance rate at lease commencement 
or at any subsequent remeasurement event date based on the remaining lease term to calculate the liability for each lease.

Lessee

The  Company's  operating  leases  are  primarily  for  branches,  office  space,  ATM  locations,  and  certain  equipment.    As  of 
December 31, 2023, the right-of-use asset for operating leases, reported within premises and equipment, net, and lease liability, 
reported  within  other  liabilities,  recognized  on  the  Company's  consolidated  balance  sheets  totaled  $26.5  million  and  $26.9 

101

 
 
 
 
 
 
 
   
 
 
 
 
million, respectively, compared to right-of-use assets of $24.9 million and lease liability of $25.2 million at December 31, 2022.  
Total  lease  cost  for  the  year  ended  December  31,  2023  was  $8.3  million,  compared  to  $7.9  million  for  the  year  ended 
December 31, 2022.  For leases with a term of 12 months or less, an election was made not to recognize lease assets and lease 
liabilities for all asset classes, and to recognize lease expense for these leases on a straight-line basis over the lease term. The 
Company's leases have remaining terms of 1 month to 28 years, most of which contain renewal options.  However, the renewal 
options are generally not included in the leased asset or liability because the option exercises are uncertain. 

The maturities of operating leases are included in the table below.

(in thousands)
2024
2025
2026
2027
2028
After 2028
Total lease payments
Less: Interest
Present value of lease liabilities

Operating 
Leases(1)

$ 

$ 

$ 

6,290 
4,434 
3,833 
3,609 
3,303 
12,624 
34,093 
7,199 
26,894 

(1) Excludes $743 thousand of legally binding minimum lease payments for operating leases signed but not yet commenced.

The following table presents the average lease term and discount rate of operating leases.

Weighted-average remaining lease term
Weighted-average discount rate

December 31, 2023

December 31, 2022

9.9 years
 4.11 %

10.6 years
 3.73 %

Supplemental cash flow information related to operating leases is included in the table below.

(in thousands)
Operating cash paid toward lease liabilities
Leased assets obtained in exchange for new lease liabilities

For the Year Ended 
December 31

2023

2022

$ 
$ 

6,486   
7,085   

6,529 
5,161 

Lessor

The  Company  has  net  investments  in  direct  financing  and  sales-type  leases  to  commercial,  industrial,  and  tax-exempt 
entities.    These  leases  are  included  within  business  loans  on  the  Company's  consolidated  balance  sheets.    The  Company 
primarily  leases  various  types  of  equipment,  trucks  and  trailers,  and  office  furniture  and  fixtures.    Lease  agreements  may 
include options for the lessee to renew or purchase the leased equipment at the end of the lease term.  The Company has elected 
to  adopt  the  lease  component  expedient  in  which  the  lease  and  nonlease  components  are  combined  into  the  total  lease 
receivable.  The Company also leases office space to third parties, and these leases are classified as operating leases.  The leases 
may include options to renew or to expand the leased space, and currently the leases have remaining terms of 1 month to 15 
years.

The following table provides the components of lease income.

(in thousands)

Direct financing and sales-type leases
Operating leases(1)
Total lease income

For the Year Ended December 31

2023

2022

31,127   

13,036   

44,163  $ 

22,144 

8,948 

31,092 

$ 

(1) Includes rent from Tower Properties, a related party, of $76 thousand for the years ended both December 31, 2023 and 2022.

102

 
 
 
 
 
 
 
 
 
 
The following table presents the components of the net investments in direct financing and sales-type leases.

(in thousands)

Lease payment receivable

Unguaranteed residual assets

Total net investments in direct financing and sales-type leases

Deferred origination cost

Total net investment included within business loans

December 31, 2023

December 31, 2022

$ 

$ 

$ 

729,891  $ 

134,105   

863,996  $ 

3,024   

867,020  $ 

704,509 

72,157 

776,666 

3,222 

779,888 

The maturities of lease receivables are included in the table below. 

(in thousands)
2024
2025
2026
2027
2028
After 2028
Total lease receipts
Less: Net present value adjustment
Present value of lease receipts

7. Deposits

Direct Financing and 
Sale-Type Leases

Operating 
Leases

Total

$ 

$ 

11,976  $ 
10,725   
10,080   
9,034   
8,352   
46,783   
96,950  $ 

230,617 
192,828 
156,510 
119,362 
76,202 
127,644 
903,163 

218,641  $ 
182,103   
146,430   
110,328   
67,850   
80,861   
806,213  $ 
76,322 
729,891 

At December 31, 2023, the scheduled maturities of certificates of deposit were as follows:

(In thousands)

Due in 2024

Due in 2025

Due in 2026

Due in 2027

Due in 2028

Total

$  2,647,310 

185,368 

29,435 

7,906 

5,671 

$  2,875,690 

The  aggregate  amount  of  certificates  of  deposit  that  exceeded  the  $250,000  FDIC  insurance  limit  totaled  $1.3  million  at 

December 31, 2023.  

8. Borrowings

At December 31, 2023, the Company's borrowings primarily consisted of federal funds purchased and securities sold under 
agreements  to  repurchase  (repurchase  agreements).    The  following  table  sets  forth  selected  information  for  federal  funds 
purchased and repurchase agreements. 

(Dollars in thousands)

Federal funds purchased and repurchase agreements:

2023

2022

2021

 Year End 
Weighted 
Rate

 Average 
Weighted 
Rate

 Average Balance 
Outstanding

Maximum 
Outstanding at 
any Month End

Balance at 
December 31

 2.78 %

 3.47 % $ 

2,839,633  $ 

3,133,020  $ 

2,908,815 

 2.01 

 .06 

 1.06 

 .07 

2,439,279   

2,841,734   

2,841,734 

2,334,837   

3,022,967   

3,022,967 

103

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal  funds  purchased  and  repurchase  agreements  comprised  the  majority  of  the  Company's  short-term  borrowings 
(borrowings with an original maturity of less than one year at December 31, 2023), and $2.6 billion of these borrowings were 
repurchase  agreements,  which  generally  have  one  day  maturities  and  are  mainly  comprised  of  non-insured  customer  funds 
secured by a portion of the Company's investment portfolio. Additional information about the securities pledged for repurchase 
agreements and repurchase agreement maturity is provided in Note 20 on Resale and Repurchase Agreements. Accrued interest 
for  repurchase  agreements  was  $695  thousand,  $275  thousand  and  $9  thousand  at  December  31,  2023,  2022  and  2021, 
respectively. 

The Bank is a member of the Des Moines FHLB and has access to term financing from the FHLB. These borrowings are 
secured under a blanket collateral agreement including primarily residential mortgages as well as all unencumbered assets and 
stock of the borrowing bank.  At December 31, 2023, the Bank had no outstanding advances from the FHLB.  The FHLB also 
issues  letters  of  credit  to  secure  the  Bank's  obligations  to  certain  depositors  of  public  funds,  which  totaled  $639.5  million  at 
December 31, 2023.  

9. Income Taxes   

The components of income tax expense from operations for the years ended December 31, 2023, 2022 and 2021 were as 

follows:

(In thousands)
Year ended December 31, 2023:

U.S. federal
State and local

Total
Year ended December 31, 2022:
U.S. federal
State and local

Total
Year ended December 31, 2021:
U.S. federal
State and local

Total

Current

Deferred

Total

$ 

$ 

$ 

$ 

$ 

$ 

124,787  $ 
17,161   
141,948  $ 

96,849  $ 
13,793   
110,642  $ 

104,924  $ 
15,174   
120,098  $ 

(6,228)  $ 
(1,171)   
(7,399)  $ 

19,990  $ 
1,726   
21,716  $ 

22,184  $ 
3,429   
25,613  $ 

118,559 
15,990 
134,549 

116,839 
15,519 
132,358 

127,108 
18,603 
145,711 

The components of income tax (benefit) expense recorded directly to stockholders’ equity for the years ended 2023, 2022 

and 2021 were as follows:

(In thousands)
Unrealized gain (loss) on available for sale debt securities
Change in fair value on cash flow hedges
Accumulated pension (benefit) loss
Income tax (benefit) expense allocated to stockholders’ equity

2023

2022

2021

$ 

$ 

69,972  $ 
(6,017)   
1,197   
65,152  $ 

(382,697)  $ 
(6,446)   
1,161   
(387,982)  $ 

(80,211) 
(6,040) 
1,484 
(84,767) 

104

 
 
 
 
 
Significant  components  of  the  Company’s  deferred  tax  assets  and  liabilities  at  December  31,  2023  and  2022  were  as 

follows:

(In thousands)
Deferred tax assets:
Unrealized loss on available for sale debt securities
Loans, principally due to allowance for credit losses
Unearned fee income
Accrued expenses
Equity-based compensation
Deferred compensation
Other
Total deferred tax assets
Deferred tax liabilities:
Equipment lease financing
Land, buildings, and equipment
Cash flow hedges
Intangible assets
Private equity investments
Other
Total deferred tax liabilities
Net deferred tax assets (liabilities)

2023

2022

$ 

$ 

305,001  $ 
44,702   
10,810   
10,531   
8,082   
7,894   
812   
387,832   

99,453   
21,016   
9,468   
7,545   
6,888   
7,235   
151,605   
236,227  $ 

374,973 
43,553 
5,534 
6,748 
7,491 
7,864 
1,737 
447,900 

91,913 
17,210 
19,747 
7,519 
9,393 
8,138 
153,920 
293,980 

Management believes it is more likely than not that the results of future operations will generate sufficient taxable income to 

realize the total deferred tax assets, therefore, no valuation allowance is needed for the deferred tax assets at year end. 

A  reconciliation  between  the  expected  federal  income  tax  expense  using  the  federal  statutory  tax  rate  of  21%,  and  the 
Company's  actual  income  tax  expense  for  2023,  2022,  and  2021  is  provided  below.    The  effective  tax  rate  is  calculated  by 
dividing income taxes by income before income taxes less the non-controlling interest expense.

(In thousands)

Computed “expected” tax expense

Increase (decrease) in income taxes resulting from:

State and local income taxes, net of federal tax benefit

Tax-exempt interest, net of cost to carry

Non-deductible FDIC insurance premiums

Share-based award payments

Other

Total income tax expense

2023

2022

2021

$ 

128,438  $ 

130,359  $ 

142,060 

12,633   

(7,002)   

2,101   

(1,176)   

(445)   

12,260   

(8,473)   

1,376   

(1,669)   

(1,495)   

14,697 

(9,002) 

1,090 

(2,941) 

(193) 

$ 

134,549  $ 

132,358  $ 

145,711 

The  gross  amount  of  unrecognized  tax  benefits  was  $1.3  million  and  $1.2  million  at  December  31,  2023  and  2022, 
respectively, and the total amount of unrecognized tax benefits that would impact the effective tax rate, if recognized, was $1.0 
million at both December 31, 2023 and 2022.  The activity in the accrued liability for unrecognized tax benefits for the years 
ended December 31, 2023 and 2022 was as follows:

(In thousands)

2023

2022

Unrecognized tax benefits at beginning of year

$ 

1,205  $ 

Gross increases – tax positions in prior period

Gross increases – current-period tax positions

Lapse of statute of limitations

25   

336   

(296)   

Unrecognized tax benefits at end of year

$ 

1,270  $ 

1,276 

21 

235 

(327) 

1,205 

The Company and its subsidiaries are subject to income tax by federal, state and local government taxing authorities.  Tax 

years 2020 through 2023 remain open to examination for U.S. federal income tax and for major state taxing jurisdictions.

105

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. Employee Benefit Plans

Employee  benefits  charged  to  operating  expenses  are  summarized  in  the  table  below.  Substantially  all  of  the  Company’s 

employees are covered by a defined contribution (401(k)) plan, under which the Company makes matching contributions.

(In thousands)
Payroll taxes
Medical plans
401(k) plan
Pension plans
Other
Total employee benefits

2023

2022

2021

$ 

$ 

31,507  $ 
36,277   
19,216   
499   
3,587   
91,086  $ 

29,580  $ 
31,004   
18,590   
516   
3,097   
82,787  $ 

28,084 
31,131 
17,237 
388 
1,170 
78,010 

A  portion  of  the  Company’s  employees  are  covered  by  a  noncontributory  defined  benefit  pension  plan,  however, 
participation in the pension plan is not available to employees hired after June 30, 2003. All participants are fully vested in their 
benefit payable upon normal retirement date, which is based on years of participation and compensation.  Since January 2011, 
all  benefits  accrued  under  the  pension  plan  have  been  frozen.    However,  the  accounts  continue  to  accrue  interest  at  a  stated 
annual rate.  Certain key executives also participate in a supplemental executive retirement plan (the CERP) that the Company 
funds only as retirement benefits are disbursed. The CERP carries no segregated assets. The CERP continues to provide credits 
based  on  hypothetical  contributions  in  excess  of  those  permitted  under  the  401(k)  plan.    In  the  tables  presented  below,  the 
pension plan and the CERP are presented on a combined basis.

Under the Company’s funding policy for the defined benefit pension plan, contributions are made to a trust as necessary to 
satisfy the statutory minimum required contribution as defined by the Pension Protection Act, which is intended to provide for 
current  service  accruals  and  for  any  unfunded  accrued  actuarial  liabilities  over  a  reasonable  period.    To  the  extent  that  these 
requirements are fully covered by assets in the trust, a contribution might not be made in a particular year.  No contributions to 
the defined benefit plan were made in 2023, 2022 or 2021.  The minimum required contribution for 2024 is expected to be zero.  
The Company does not expect to make any further contributions in 2024 other than the necessary funding contributions to the 
CERP.    Distributions  under  the  CERP  were  $806  thousand,  $14  thousand  and  $14  thousand  during  2023,  2022  and  2021, 
respectively. 

The following items are components of the net pension cost for the years ended December 31, 2023, 2022 and 2021.

(In thousands)

Service cost

Interest cost on projected benefit obligation

Expected return on plan assets

Amortization of prior service cost

Amortization of unrecognized net (gain) loss

Net periodic pension cost

2023

2022

2021

$ 

499  $ 

516  $ 

4,615   

(4,051)   

(271)   

1,464   

2,725   

(4,515)   

(271)   

1,717   

$ 

2,256  $ 

172  $ 

388 

2,169 

(4,532) 

(271) 

2,578 

332 

106

 
 
 
 
 
 
 
 
 
The following table sets forth the pension plans’ funded status, using valuation dates of December 31, 2023 and 2022. 

(In thousands)

Change in projected benefit obligation

Projected benefit obligation at prior valuation date

Service cost

Interest cost

Benefits paid

Actuarial (gain) loss

Projected benefit obligation at valuation date

Change in plan assets

Fair value of plan assets at prior valuation date

Actual return on plan assets

Employer contributions

Benefits paid

Fair value of plan assets at valuation date

2023

2022

$ 

95,842  $ 

121,738 

499 

4,615   

(7,667)   

660   

93,949   

88,396   

8,307   

806   

(7,667)   

89,842   

516

2,725 

(6,933) 

(22,204) 

95,842 

109,807 

(14,492) 

14 

(6,933) 

88,396 

(7,446) 

Funded status and net amount recognized at valuation date

$ 

(4,107)  $ 

The unfunded pension benefit obligation decreased $3.3 million from the prior year primarily due to the plan assets earning 

$4.3 million more than expected.  This decrease was slightly offset by a decrease in the discount rate from 5.19% to 4.98%.

The accumulated benefit obligation, which represents the liability of a plan using only benefits as of the measurement date, 

was $93.9 million and $95.8 million for the combined plans on December 31, 2023 and 2022, respectively.

107

 
 
 
 
 
 
 
 
 
 
 
Amounts not yet reflected in net periodic benefit cost and included in accumulated other comprehensive income (loss) at 
December  31,  2023  and  2022  are  shown  below,  including  amounts  recognized  in  other  comprehensive  income  during  the 
periods. All amounts are shown on a pre-tax basis.

(In thousands)

Prior service credit (cost)

Accumulated gain (loss)

Accumulated other comprehensive income (loss)

Cumulative employer contributions in excess of net periodic benefit cost

2023

2022

$ 

181  $ 

(18,304)   

(18,123)   

14,016   

Net amount recognized as an accrued benefit liability on the December 31 balance sheet

$ 

(4,107)  $ 

Net gain (loss) arising during period

Amortization of net (gain) loss

Amortization of prior service cost

Total recognized in other comprehensive income (loss)

Total income (expense) recognized in net periodic pension cost and other comprehensive income

3,594   

1,464   

(271)   

4,787  $ 

2,531  $ 

$ 

$ 

The following assumptions, on a weighted average basis, were used in accounting for the plans.

452 

(23,363) 

(22,911) 

15,465 

(7,446) 

3,197 

1,717 

(271) 

4,643 

4,471 

Determination of benefit obligation at year end:

Effective discount rate on benefit obligations

Assumed cash balance interest crediting rate

Determination of net periodic benefit cost for year ended:

Effective discount rate on benefit obligations

Effective rate for interest cost on benefit obligations

Long-term rate of return on assets

Assumed cash balance interest crediting rate

2023

2022

2021

 4.98 %

 5.00 %

 5.19 %

 5.09 %

 4.75 %

 5.00 %

 5.19 %

 5.00 %

 2.64 %

 2.15 %

 4.25 %

 5.00 %

 2.58 %

 5.00 %

 2.25 %

 1.63 %

 4.25 %

 5.00 %

108

 
 
 
 
 
 
The following table shows the fair values of the Company’s pension plan assets by asset category at December 31, 2023 and 
2022.  Information about the valuation techniques and inputs used to measure fair value are provided in Note 17 on Fair Value 
Measurements.

(In thousands)
December 31, 2023
Assets:

U.S. government obligations
Government-sponsored enterprise obligations (a)
State and municipal obligations
Agency mortgage-backed securities (b)
Non-agency mortgage-backed securities

Asset-backed securities
Corporate bonds (c)
Equity securities and mutual funds: (d)

Mutual funds

Common stocks

International developed markets funds

Emerging markets funds
Total
December 31, 2022
Assets:

U.S. government obligations
Government-sponsored enterprise obligations (a)
State and municipal obligations
Agency mortgage-backed securities (b)
Non-agency mortgage-backed securities

Asset-backed securities
Corporate bonds (c)
Equity securities and mutual funds: (d)

Mutual funds

Common stocks

International developed markets funds

Emerging markets funds
Total

Fair Value Measurements

Quoted Prices in 
Active Markets 
for Identical 
Assets
(Level 1)

Significant Other 
Observable Inputs 
(Level 2)

Significant 
Unobservable 
Inputs (Level 3)

Total Fair Value

$ 

14,041  $ 

14,041  $ 

—  $ 

1,039   

3,740   

2,230   

2,271   

5,687   

48,534   

4,443   

5,809   

1,809   

239   
89,842  $ 

—   

—   

—   

—   

—   

—   

4,443   

5,809   

1,809   

239   
26,341  $ 

1,039   

3,740   

2,230   

2,271   

5,687   

48,534   

—   

—   

—   

—   
63,501  $ 

9,960  $ 

9,960  $ 

—  $ 

1,022   

6,840   

2,871   

2,527   

6,768   

35,234   

4,395   

15,868   

2,604   

307   
88,396  $ 

—   

—   

—   

—   

—   

—   

4,395   

15,868   

2,604   

307   
33,134  $ 

1,022   

6,840   

2,871   

2,527   

6,768   

35,234   

—   

—   

—   

—   
55,262  $ 

$ 

$ 

$ 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 
— 

(a)  This category represents bonds (excluding mortgage-backed securities) issued by agencies such as the Government National Mortgage Association, the 

Federal Home Loan Mortgage Corp and the Federal National Mortgage Association.

(b)  This category represents mortgage-backed securities issued by the agencies mentioned in (a). 

(c)  This category represents investment grade bonds issued in the U.S., primarily by domestic issuers, representing diverse industries.

(d)  This  category  represents  investments  in  individual  common  stocks  and  equity  funds.    These  holdings  are  diversified,  largely  across  the  technology 

services, financial services, electronic technology, healthcare technology, and retail trade industries.

The investment policy of the pension plan is designed for growth in principal, within limits designed to safeguard against 
significant losses within the portfolio. The policy sets guidelines, which may change from time to time, regarding the types and 
percentages  of  investments  held.    Currently,  the  policy  includes  guidelines  such  as  holding  bonds  rated  investment  grade  or 
better and prohibiting investment in Company stock.  The plan does not utilize derivatives. Management believes there are no 
significant concentrations of risk within the plan asset portfolio at December 31, 2023.  Under the current policy, the long-term 
investment target mix for the plan is 10% equity securities and 90% fixed income securities. The Company regularly reviews its 
policies on investment mix and may make changes depending on economic conditions and perceived investment risk.

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The assumed overall expected long-term rate of return on pension plan assets used in calculating 2023 pension plan expense 
was  4.75%.  Determination  of  the  plan’s  expected  rate  of  return  is  based  upon  historical  and  anticipated  returns  of  the  asset 
classes invested in by the pension plan and the allocation strategy currently in place among those classes. The rate used in plan 
calculations may be adjusted by management for current trends in the economic environment. The 10-year annualized return for 
the  Company’s  pension  plan  was  4.9%.    During  2023,  the  plan’s  assets  gained  10.3%  of  their  value,  compared  to  a  loss  of 
12.0% in 2022.  Returns for any plan year may be affected by changes in the stock market and interest rates.  The Company 
expects to incur pension expense of $1.7 million in 2024, compared to $2.3 million in 2023. 

The following future benefit payments are expected to be paid: 

(In thousands)
2024
2025
2026
2027
2028
2029 - 2033

$ 

7,883 
7,859 
7,734 
7,618 
7,434 
33,673 

11. Stock-Based Compensation and Directors Stock Purchase Plan* 

The  Company’s  stock-based  compensation  is  provided  under  a  stockholder-approved  plan  that  allows  for  issuance  of 
various  types  of  awards,  including  stock  options,  stock  appreciation  rights,  restricted  stock  and  restricted  stock  units, 
performance  awards  and  stock-based  awards.  During  the  past  three  years,  stock-based  compensation  has  been  issued  in  the 
form  of  nonvested  restricted  stock  awards  and  stock  appreciation  rights.    At  December  31,  2023,  6,197,988  shares  remained 
available  for  issuance  under  the  plan.    The  stock-based  compensation  expense  that  was  charged  against  income  was  $17.1 
million,  $17.0  million  and  $15.4  million  for  the  years  ended  December  31,  2023,  2022  and  2021,  respectively.    The  total 
income  tax  benefit  recognized  in  the  income  statement  for  share-based  compensation  arrangements  was  $3.2  million,  $3.0 
million and $2.7 million for the years ended December 31, 2023, 2022 and 2021, respectively.   

Nonvested Restricted Stock Awards 

Nonvested stock is awarded to key employees by action of the Company's Compensation and Human Resources Committee 
and Board of Directors.  These awards generally vest after 4 to 7 years of continued employment, but vesting terms may vary 
according  to  the  specifics  of  the  individual  grant  agreement.    There  are  restrictions  as  to  transferability,  sale,  pledging,  or 
assigning,  among  others,  prior  to  the  end  of  the  vesting  period.    Dividend  and  voting  rights  are  conferred  upon  grant  of 
restricted  stock  awards.    A  summary  of  the  status  of  the  Company’s  nonvested  share  awards  as  of  December  31,  2023  and 
changes during the year then ended is presented below.

Nonvested at January 1, 2023

Granted

Vested

Forfeited

Nonvested at December 31, 2023

Shares

Weighted 
Average Grant 
Date Fair Value

1,206,004  $ 

331,889   

(341,152)   

(30,406)   

1,166,335  $ 

55.43 

59.11 

48.30 

58.13 

58.48 

The total fair value (at vest date) of shares vested during 2023, 2022 and 2021 was $20.9 million, $18.8 million and $17.6 

million, respectively. 

110

 
 
 
 
 
 
 
 
 
 
 
Stock Appreciation Rights 

 Stock appreciation rights (SARs) are granted with exercise prices equal to the market price of the Company’s stock at the 
date of grant.  SARs generally vest ratably over 4 years of continuous service and have 10-year contractual terms.  All SARs 
must be settled in stock under provisions of the plan.  A summary of SAR activity during 2023 is presented below.

(Dollars in thousands, except per share data)

Shares

Weighted 
Average Exercise 
Price

Weighted 
Average 
Remaining 
Contractual Term

Aggregate 
Intrinsic Value

Outstanding at January 1, 2023

Granted

Forfeited

Expired

Exercised

Outstanding at December 31, 2023

Exercisable at December 31, 2023

995,591  $ 

94,173   

(5,250)   

(6,114)   

(55,079)   

1,023,321  $ 

786,452  $ 

44.59 

62.52 

60.99 

49.63 

26.33 

47.10 

42.66 

4.8 years

3.9 years

$ 

$ 

9,189 

9,132 

In  determining  compensation  cost,  the  Black-Scholes  option-pricing  model  is  used  to  estimate  the  fair  value  of  SARs  on 
date of grant.  The Black-Scholes model is a closed-end model that uses various assumptions as shown in the following table.  
Expected volatility is based on historical volatility of the Company’s stock.  The Company uses historical exercise behavior and 
other factors to estimate the expected term of the SARs, which represents the period of time that the SARs granted are expected 
to be outstanding.  The risk-free rate for the expected term is based on the U.S. Treasury zero coupon spot rates in effect at the 
time of grant.   The per share average fair value and the model assumptions for SARs granted during the past three years are 
shown in the table below.

Weighted per share average fair value at grant date

Assumptions:

Dividend yield

Volatility

Risk-free interest rate

Expected term

Additional information about SARs exercised is presented below.  

2023

$17.76 

2022

$15.80 

2021

$14.50 

 1.6 %

 27.9 %

 3.9 %

 1.5 %

 28.4 %

 1.6 %

 1.4 %

 28.2 %

 .7 %

5.8 years

5.7 years

5.7 years

(In thousands)

Intrinsic value of SARs exercised

Tax benefit realized SARs exercised

2023

2022

2021

$ 

1,723  $ 

362   

2,448  $ 

462   

7,664 

1,488 

As of December 31, 2023, there was $34.0 million of unrecognized compensation cost related to unvested SARs and stock 

awards.  This cost is expected to be recognized over a weighted average period of approximately 3.1 years.

Directors Stock Purchase Plan

The Company has a directors stock purchase plan whereby outside directors of the Company and its subsidiaries may elect 
to use their directors’ fees to purchase Company stock at market value each month end. Remaining shares available for issuance 
under this plan were 103,307 at December 31, 2023. Shares authorized for issuance under the plan were increased to 150,000 
shares in February 2022. In 2023, 32,841 shares were purchased at an average price of $52.07, and in 2022, 22,811 shares were 
purchased at an average price of $64.07.

* All share and per share amounts in this note have been restated for the 5% common stock dividend distributed in 2023.

111

 
 
 
 
 
 
 
 
 
 
 
12. Accumulated Other Comprehensive Income

 The table below shows the activity and accumulated balances for components of other comprehensive income.  The largest 
component  is  the  unrealized  holding  gains  and  losses  on  available  for  sale  debt  securities.    Another  component  is  the 
amortization  from  other  comprehensive  income  of  losses  associated  with  pension  benefits,  which  occurs  as  the  losses  are 
included in current net periodic pension cost.  The remaining component is gains and losses in fair value on certain interest rate 
floors  that  have  been  designated  as  cash  flow  hedges,  including  interest  rate  floors  terminated  in  prior  years.    For  those 
terminated  floors,  the  realized  gains  are  amortized  into  interest  income  through  the  original  maturity  dates  of  the  floors.  
Information  about  unrealized  gains  and  losses  on  securities  can  be  found  in  Note  3,  information  about  unrealized  gains  and 
losses  on  pension  plans  can  be  found  in  Note  10,  and  information  about  unrealized  gains  and  losses  on  cash  flow  hedge 
derivatives is located in Note 19. 

(In thousands)

Balance January 1, 2023

Other comprehensive income (loss) before reclassifications to current 
earnings

Amounts reclassified to current earnings from accumulated other 
comprehensive income

Current period other comprehensive income (loss), before tax

Income tax (expense) benefit

Unrealized Gains 
(Losses) on  
Securities (1)

Pension 
Loss 

Unrealized 
Gains (Losses) 
on Cash Flow 
Hedge 
Derivatives (2)

Total 
Accumulated 
Other 
Comprehensive 
Income (Loss)

$ 

(1,124,915)  $  (17,186)  $ 

55,237 

$  (1,086,864) 

271,442 

3,594   

(8,860) 

266,176 

8,444 

279,886 

1,193   

4,787   

(69,972) 

(1,197)   

(15,209) 

(24,069) 

6,017 

(5,572) 

260,604 

(65,152) 

195,452 

Current period other comprehensive income (loss), net of tax

209,914 

3,590   

(18,052) 

Balance December 31, 2023

Balance January 1, 2022

$ 

$ 

(915,001)  $  (13,596)  $ 

23,174  $  (20,668)  $ 

37,185 

74,574 

$ 

$ 

(891,412) 

77,080 

Other comprehensive income (loss) before reclassifications to current 
earnings

Amounts reclassified to current earnings from accumulated other 
comprehensive income

Current period other comprehensive income (loss), before tax

Income tax (expense) benefit

Current period other comprehensive income (loss), net of tax

(1,551,059) 

3,197   

(2,428) 

(1,550,290) 

20,273 

(1,530,786) 

382,697 

(1,148,089) 

1,446   

4,643   

(1,161)   

3,482   

(23,355) 

(1,636) 

(25,783) 

(1,551,926) 

6,446 

387,982 

(19,337) 

(1,163,944) 

Balance December 31, 2022

$ 

(1,124,915)  $  (17,186)  $ 

55,237 

$  (1,086,864) 

(1) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "investment securities gains (losses), 
net" in the consolidated statements of income.  
(2) The pre-tax amounts reclassified from accumulated other comprehensive income to current earnings are included in "interest and fees on loans" in the 
consolidated statements of income. 

13. Segments

The  Company  segregates  financial  information  for  use  in  assessing  its  performance  and  allocating  resources  among  three 
operating  segments:    Consumer,  Commercial,  and  Wealth.    The  Consumer  segment  consists  of  various  consumer  loan  and 
deposit products offered through its retail branch network of approximately 140 locations.  This segment also includes indirect 
and other consumer loan financing businesses, along with debit and credit card loan and fee businesses.  In order to reflect a 
change in the Company's management of its portfolio of residential mortgage loans that it retains, the Company began including 
those loans in the Consumer segment on January 1, 2023.  These loans had previously been included in the Other/Elimination 
column.  As a result of this change, loans of approximately $1.9 billion were reclassified from the Other/Elimination column 
into the Consumer segment and prior periods presented below were restated to also reflect this change.  

The Commercial segment provides corporate lending (including the Small Business Banking product line within the branch 
network),  leasing,  and  international  services,  along  with  business  and  governmental  deposit  products  and  commercial  cash 
management  services.    This  segment  also  includes  both  merchant  and  commercial  bank  card  products  as  well  as  the  Capital 
Markets Group, which sells fixed income securities and provides securities safekeeping and accounting services to its business 
and  correspondent  bank  customers.    The  Wealth  segment  provides  traditional  trust  and  estate  planning,  advisory  and 
discretionary  investment  management,  and  brokerage  services.    This  segment  also  provides  various  loan  and  deposit  related 
services to its private banking customers. 

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company’s business line reporting system derives segment information from the internal profitability reporting system 
used by management to monitor and manage the financial performance of the Company.  This information is based on internal 
management  accounting  procedures  and  methods,  which  have  been  developed  to  reflect  the  underlying  economics  of  the 
businesses.    These  methodologies  are  applied  in  connection  with  funds  transfer  pricing  and  assignment  of  overhead  costs 
among segments.  Funds transfer pricing was used in the determination of net interest income.  A standard cost for funds used is 
applied to assets, and a credit for funds provided is applied to liabilities based on their maturity, prepayment and/or repricing 
characteristics.    Income  and  expense  that  directly  relate  to  segment  operations  are  recorded  in  the  segment  when  incurred. 
Expenses that indirectly support the segments are allocated based on the most appropriate method available.

The  Company  uses  a  funds  transfer  pricing  method  to  value  funds  used  (e.g.,  loans,  fixed  assets,  and  cash)  and  funds 
provided  (e.g.,  deposits,  borrowings,  and  equity)  by  the  business  segments  and  their  components.    This  process  assigns  a 
specific  value  to  each  new  source  or  use  of  funds  with  a  maturity,  based  on  current  swap  rates,  thus  determining  an  interest 
spread at the time of the transaction. Non-maturity assets and liabilities are valued using weighted average pools.  The funds 
transfer  pricing  process  attempts  to  remove  interest  rate  risk  from  valuation,  allowing  management  to  compare  profitability 
under various rate environments.  

The following tables present selected financial information by segment and reconciliations of combined segment totals to  
consolidated  totals.    There  were  no  material  intersegment  revenues  between  the  three  segments.    Management  periodically 
makes  changes  to  methods  of  assigning  costs  and  income  to  its  business  segments  to  better  reflect  operating  results.    If 
appropriate, these changes are reflected in prior year information presented below.

Segment Income Statement Data

(In thousands)
Year ended December 31, 2023:
Net interest income
Provision for credit losses
Non-interest income
Investment securities gains, net
Non-interest expense
Income before income taxes
Year ended December 31, 2022:
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains, net
Non-interest expense
Income before income taxes
Year ended December 31, 2021:
Net interest income
Provision for loan losses
Non-interest income
Investment securities gains, net
Non-interest expense
Income before income taxes

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated 
Totals

$ 

$ 

$ 

$ 

$ 

$ 

413,856  $ 
(27,459)   
99,910   
—   
(326,838)   
159,469  $ 

366,749  $ 
(17,832)   
106,538   
—   
(308,899)   
146,556  $ 

348,565  $ 
(23,224)   
126,218   
—   
(299,998)   
151,561  $ 

482,389  $ 
(3,513)   
246,183   
—   
(391,980)   
333,079  $ 

452,686  $ 
(1,196)   
224,890   
—   
(365,276)   
311,104  $ 

453,692  $ 
4,845   
211,048   
—   
(329,313)   
340,272  $ 

73,251  $ 
(28)   
218,241   
—   
(157,679)   
133,785  $ 

74,416  $ 
(8)   
213,388   
—   
(144,914)   
142,882  $ 

71,522  $ 
(52)   
213,617   
—   
(136,356)   
148,731  $ 

969,496  $ 
(31,000)   
564,334   
—   
(876,497)   
626,333  $ 

893,851  $ 
(19,036)   
544,816   
—   
(819,089)   
600,542  $ 

873,779  $ 
(18,431)   
550,883   
—   
(765,667)   
640,564  $ 

28,633  $ 
(4,451)   
8,711   
14,985   
(54,485)   
(6,607)  $ 

48,334  $ 
(9,035)   
1,719   
20,506   
(29,688)   
31,836  $ 

(38,355)  $ 
84,757   
9,510   
30,059   
(40,234)   
45,737  $ 

998,129 
(35,451) 
573,045 
14,985 
(930,982) 
619,726 

942,185 
(28,071) 
546,535 
20,506 
(848,777) 
632,378 

835,424 
66,326 
560,393 
30,059 
(805,901) 
686,301 

The  segment  activity,  as  shown  above,  includes  both  direct  and  allocated  items.    Amounts  in  the  “Other/Elimination” 
column include activity not related to the segments, such as that relating to administrative functions, the investment securities 
portfolio, and the effect of certain expense allocations to the segments.  The provision for credit losses in this category contains 
the difference between net loan charge-offs assigned directly to the segments and the recorded provision for credit loss expense.  
Included in this category’s net interest income are earnings of the investment portfolio, which are not allocated to a segment.  
Additionally,  in  2023,  interest  expense  on  the  Company's  brokered  deposits,  which  matured  in  the  fourth  quarter  of  2023,  is 
included in this column, as the Company's brokered deposits were not allocated to a segment. 

113

 
 
 
 
 
 
 
 
 
 
 
 
Segment Balance Sheet Data

(In thousands)
Average balances for 2023:
Assets
Loans, including held for sale
Goodwill and other intangible assets
Deposits
Average balances for 2022:
Assets
Loans, including held for sale
Goodwill and other intangible assets
Deposits

$ 

$ 

Consumer

Commercial

Wealth

Segment Totals

Other/
Elimination

Consolidated 
Totals

3,984,071  $  11,351,223  $ 
3,832,483   
11,061,461   
81,655   
12,243,033   

10,375,075   

72,066 

1,892,958  $  17,228,252  $  14,712,363  $  31,940,615 
16,782,842 
1,878,440   
158,067 
746  
25,308,381 
2,377,397   

16,772,384   
154,467   
24,995,505   

10,458   
3,600   
312,876   

3,853,875  $  10,239,825  $ 
10,021,057   
3,705,110   
67,727   
82,566   
11,941,396   
13,417,312   

1,838,023  $  15,931,723  $  17,673,594  $  33,605,317 
15,569,741 
1,827,283   
154,639 
746   
28,100,697 
2,804,781   

15,553,450   
151,039   
28,163,489   

16,291   
3,600   
(62,792)   

The  above  segment  balances  include  only  those  items  directly  associated  with  the  segment.    The  “Other/Elimination” 
column includes unallocated bank balances not associated with a segment (such as investment securities, federal funds sold and 
brokered deposits), balances relating to certain other administrative and corporate functions, and eliminations between segment 
and non-segment balances.  This column also includes the resulting effect of allocating such items as float, deposit reserve and 
capital for the purpose of computing the cost or credit for funds used/provided.

The  Company’s  reportable  segments  are  strategic  lines  of  business  that  offer  different  products  and  services.    They  are 
managed separately because each line services a specific customer need, requiring different performance measurement analyses 
and  marketing  strategies.    The  performance  measurement  of  the  segments  is  based  on  the  management  structure  of  the 
Company and is not necessarily comparable with similar information for any other financial institution.  The information is also 
not necessarily indicative of the segments’ financial condition and results of operations if they were independent entities.

114

 
 
 
 
 
 
14. Common Stock*

On December 19, 2023, the Company distributed a 5% stock dividend on its $5 par common stock for the 30th consecutive 

year.  All per common share data in this report has been restated to reflect the stock dividend.

The  Company  applies  the  two-class  method  of  computing  income  per  share,  as  nonvested  share-based  awards  that  pay 
nonforfeitable  common  stock  dividends  are  considered  securities  which  participate  in  undistributed  earnings  with  common 
stock.    The  two-class  method  requires  the  calculation  of  separate  income  per  share  amounts  for  the  nonvested  share-based 
awards  and  for  common  stock.    Income  per  share  attributable  to  common  stock  is  shown  in  the  following  table.    Nonvested 
share-based awards are further discussed in Note 11, Stock-Based Compensation.

Basic income per share is based on the weighted average number of common shares outstanding during the year. Diluted 
income per share gives effect to all dilutive potential common shares that were outstanding during the year.  Presented below is 
a summary of the components used to calculate basic and diluted income per common share, which have been restated for all 
stock dividends. 

(In thousands, except per share data)

Basic income per common share:

Net income attributable to Commerce Bancshares, Inc.
Less income allocated to nonvested restricted stock
Net income allocated to common stock

Weighted average common shares outstanding

Basic income per common share
Diluted income per common share:

Net income attributable to Commerce Bancshares, Inc.
Less income allocated to nonvested restricted stock
Net income allocated to common stock
Weighted average common shares outstanding

Net effect of the assumed exercise of stock-based awards - based on the treasury 
stock method using the average market price for the respective periods

Weighted average diluted common shares outstanding
Diluted income per common share

2023

2022

2021

$ 

$ 

$ 

$ 

$ 

$ 

477,060  $ 
4,241   
472,819  $ 
129,922   
3.64  $ 

477,060  $ 
4,237   
472,823  $ 
129,922   

150

130,072   
3.64  $ 

488,399  $ 
4,450   
483,949  $ 
131,539   
3.68  $ 

488,399  $ 
4,442   
483,957  $ 
131,539   

299

131,838   
3.67  $ 

530,765 
4,846 
525,919 
134,125 
3.92 

530,765 
4,838 
525,927 
134,125 

315
134,440 
3.91 

Unexercised stock appreciation rights of 363 thousand, 171 thousand and 97 thousand were excluded from the computation 
of diluted income per share for the years ended December 31, 2023, 2022 and 2021, respectively, because their inclusion would 
have been anti-dilutive.  

The  Company  maintains  a  treasury  stock  buyback  program  authorized  by  its  Board  of  Directors.  The  most  recent 
authorization in April 2022 approved future purchases of 5,000,000 shares of the Company's common stock. At December 31, 
2023, 1,757,247 shares of common stock remained available for purchase under the current authorization.

The  table  below  shows  activity  in  the  outstanding  shares  of  the  Company’s  common  stock  during  the  past  three  years. 

Shares in the table below are presented on an historical basis and have not been restated for the annual 5% stock dividends.

(In thousands)
Shares outstanding at January 1
Issuance of stock:
Awards and sales under employee and director plans
5% stock dividend
Other purchases of treasury stock
Other
Shares outstanding at December 31

Years Ended December 31

2023

2022

2021

124,999   

121,436   

117,138 

348 
6,201   
(1,355)   
(17)   
130,176   

306
5,953   
(2,684)   
(12)   
124,999   

328
5,790 
(1,807) 
(13) 
121,436 

* Except as noted in the above table, all share and per share amounts in this footnote have been restated for the 5% common 
stock dividend distributed in 2023.

115

 
 
 
 
 
 
 
 
 
 
 
 
15. Regulatory Capital Requirements 

The Company is subject to various regulatory capital requirements administered by the federal banking agencies. Failure to 
meet minimum capital requirements can initiate certain mandatory and additional discretionary actions by regulators that could 
have  a  direct  material  effect  on  the  Company’s  financial  statements.  The  regulations  require  the  Company  to  meet  specific 
capital adequacy guidelines that involve quantitative measures of the Company’s assets, liabilities and certain off-balance sheet 
items  as  calculated  under  regulatory  accounting  practices.  The  Company’s  capital  classification  is  also  subject  to  qualitative 
judgments by the regulators about components, risk weightings and other factors.

The following tables show the capital amounts and ratios for the Company (on a consolidated basis) and the Bank, together 

with the minimum capital adequacy and well-capitalized capital requirements, at the last two year ends.  

(Dollars in thousands)

December 31, 2023

Total Capital (to risk-weighted assets):

Actual

Minimum Capital 
Adequacy Requirement

Well-Capitalized Capital 
Requirement

Amount

Ratio

Amount

Ratio

Amount

Ratio

Commerce Bancshares, Inc. (consolidated)

$ 3,881,024 

 16.03% 

$ 1,937,322 

 8.00% 

N.A.

N.A.

Commerce Bank

  3,313,640 

 13.81 

  1,919,257 

 8.00 

$ 2,399,071 

 10.00% 

Tier I Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 3,693,089 

 15.25% 

$ 1,452,992 

 6.00% 

N.A.

N.A.

Commerce Bank

  3,125,706 

 13.03 

  1,439,443 

 6.00 

$ 1,919,257 

 8.00% 

Tier I Common Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 3,693,089 

 15.25% 

$ 1,089,744 

 4.50% 

N.A.

N.A.

Commerce Bank

  3,125,706 

 13.03 

  1,079,582 

 4.50 

$ 1,559,396 

 6.50% 

Tier I Capital (to adjusted quarterly average assets):

(Leverage Ratio)

Commerce Bancshares, Inc. (consolidated)

$ 3,693,089 

 11.25% 

$ 1,313,377 

 4.00% 

N.A.

N.A.

Commerce Bank

December 31, 2022

Total Capital (to risk-weighted assets):

  3,125,706 

 9.56 

  1,307,174 

 4.00 

$ 1,633,968 

 5.00% 

Commerce Bancshares, Inc. (consolidated)

$ 3,600,920 

 14.89% 

$ 1,934,274 

 8.00% 

N.A.

N.A.

Commerce Bank

  3,125,987 

 13.05 

  1,916,529 

 8.00 

$ 2,395,661 

 10.00% 

Tier I Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 3,417,223 

 14.13% 

$ 1,450,705 

 6.00% 

N.A.

N.A.

Commerce Bank

  2,942,291 

 12.28 

  1,437,397 

 6.00 

$ 1,916,529 

 8.00% 

Tier I Common Capital (to risk-weighted assets):

Commerce Bancshares, Inc. (consolidated)

$ 3,417,223 

 14.13% 

$ 1,088,029 

 4.50% 

N.A.

N.A.

Commerce Bank

  2,942,291 

 12.28 

  1,078,047 

 4.50 

$ 1,557,180 

 6.50% 

Tier I Capital (to adjusted quarterly average assets):

(Leverage Ratio)

Commerce Bancshares, Inc. (consolidated)

$ 3,417,223 

 10.34% 

$ 1,322,102 

 4.00% 

N.A.

N.A.

Commerce Bank

  2,942,291 

 8.86 

  1,328,220 

 4.00 

$ 1,660,275 

 5.00% 

The  minimum  required  ratios  for  well-capitalized  banks  (under  prompt  corrective  action  provisions)  are  6.5%  for  Tier  I 

common capital, 8.0% for Tier I capital, 10.0% for Total capital and 5.0% for the leverage ratio. 

At December 31, 2023 and 2022, the Company met all capital requirements to which it is subject, and the Bank’s capital 

position exceeded the regulatory definition of well-capitalized.

116

16. Revenue from Contracts with Customers

Revenue from contracts with customers, Accounting Standard Codification 606 ("ASC 606"), requires revenue recognition 
for  the  transfer  of  promised  goods  or  services  to  customers  in  an  amount  that  reflects  the  consideration  to  which  the  entity 
expects to be entitled in exchange for those goods or services.  For the year ended December 31, 2023, approximately 64% of 
the  Company’s  total  revenue  was  comprised  of  net  interest  income,  which  is  not  within  the  scope  of  this  guidance.    Of  the 
remaining  revenue,  those  items  that  were  subject  to  this  guidance  mainly  included  fees  for  bank  card,  trust,  deposit  account 
services and consumer brokerage services.  

The following table disaggregates revenue from contracts with customers by major product line.

(In thousands)

Bank card transaction fees

Trust fees

Deposit account charges and other fees

Consumer brokerage services

Other non-interest income

Total non-interest income from contracts with customers
Other non-interest income (1)
Total non-interest income

For the Years Ended December 31

2023

2022

2021

191,156  $ 

190,954   

90,992   

17,223   

38,784   

529,109   

43,936   

573,045  $ 

176,144  $ 

184,719   

94,381   

19,117   

34,742   

509,103   

37,432   

546,535  $ 

167,891 

188,227 

97,217 

18,362 

27,223 

498,920 

61,473 

560,393 

$ 

$ 

(1) This revenue is not within the scope of ASC 606, and includes fees relating to bond trading activities, loan fees and sales, derivative instruments, standby 
letters of credit and various other transactions.

The following table presents the opening and closing receivable balances for the years ended December 31, 2023 and 2022 

for the Company’s significant revenue categories from contracts with customers.

(In thousands)

Bank card transaction fees

Trust fees

Deposit account charges and other fees

Consumer brokerage services

December 31, 2023 December 31, 2022 December 31, 2021

$ 

18,069  $ 

17,254  $ 

16,424 

1,764   

6,588   

8   

2,038   

6,631   

949   

2,222 

6,702 

391 

For these revenue categories, none of the transaction price has been allocated to performance obligations that are unsatisfied 

as of the end of a reporting period.  A description of these revenue categories follows.

117

 
 
 
 
 
 
 
 
 
Bank Card Transaction Fees

The following table presents the components of bank card fee income.

(In thousands)

Debit card:

Fee income

Expense for network charges

Net debit card fees

Credit card:

Fee income

Expense for network charges and rewards

Net credit card fees

Corporate card:

Fee income

Expense for network charges and rewards

Net corporate card fees

Merchant:

Fee income

Fees to cardholder banks

Expense for network charges

Net merchant fees

For the Years Ended December 31

2023

2022

2021

$ 

44,795  $ 

44,240  $ 

(914)   

43,881   

(3,272)   

40,968   

31,639   

(17,191)   

14,448   

31,609   

(17,049)   

14,560   

44,170 

(3,160) 

41,010 

29,214 

(14,070) 

15,144 

220,229   

(109,588)   

110,641   

217,539   

(117,527)   

100,012   

197,483 

(105,782) 

91,701 

36,775   

(11,001)   

(3,588)   

22,186   

34,583   

(10,425)   

(3,554)   

20,604   

33,019 

(9,640) 

(3,343) 

20,036 

167,891 

Total bank card transaction fees

$ 

191,156  $ 

176,144  $ 

The majority of debit and credit card fees are reported in the Consumer segment, while corporate card and merchant fees are 

reported in the Commercial segment.

Debit and Credit Card Fees

The Company issues debit and credit cards to its retail and commercial banking customers who use the cards to purchase 
goods and services from merchants through an electronic payment system. As a card issuer, the Company earns fees, including 
interchange  income,  for  processing  the  cardholder’s  purchase  transaction  with  a  merchant  through  a  settlement  network. 
Purchases  are  charged  directly  to  a  customer’s  checking  account  (in  the  case  of  a  debit  card),  or  are  posted  to  a  customer’s 
credit card account.  The fees earned are established by the settlement network and are dependent on the type of transaction 
processed but are typically based on a per unit charge. Interchange income, the largest component of debit and credit card fees, 
is settled daily through the networks.  The services provided to the cardholders include issuing and maintaining cards, settling 
purchases with merchants, and maintaining memberships in various card networks to facilitate processing.  These services are 
considered  one  performance  obligation,  as  one  of  the  services  would  not  be  performed  without  the  others.  The  performance 
obligation is satisfied as services are rendered for each purchase transaction, and income is immediately recognized.

In  order  to  participate  in  the  settlement  network  process,  the  Company  must  pay  various  transaction-related  costs, 
established  by  the  networks,  including  membership  fees  and  a  per  unit  charge  for  each  transaction.    These  expenses  are 
recorded net of the card fees earned.

Consumer credit card products offer cardholders rewards that can be later redeemed for cash, goods or services to encourage 
card usage.  Reward programs must meet network requirements based on the type of card issued.  The expense associated with 
the rewards granted are recorded net of the credit card fees earned.

Commercial  card  products  offer  cash  rewards  to  corporate  cardholders  to  encourage  card  usage  in  facilitating  corporate 
payments.  The Company pays cash rewards based on contractually agreed upon amounts, normally as a percent of each sales 
transaction.  The expense associated with the cash rewards program is recorded net of the corporate card fees earned.

118

 
 
 
 
 
 
 
 
 
 
 
 
Merchant Fees

The Company offers merchant processing services to its business customers to enable them to accept credit and debit card 
payments.    Merchant  processing  activities  include  gathering  merchant  sales  information,  authorizing  sales  transactions  and 
collecting  the  funds  from  card  issuers  using  the  networks.  The  merchant  is  charged  a  merchant  discount  fee  for  the  services 
based on agreed upon pricing between the merchant and the Company.   Merchant fees are recorded net of outgoing interchange 
costs paid to the card issuing banks and net of other network costs as shown in the table above.

Merchant  services  provided  are  considered  one  performance  obligation,  as  one  of  the  services  would  not  be  performed 
without the others.  The performance obligation is satisfied as services are rendered for each settlement transaction and income 
is  immediately  recognized.    Income  earned  from  merchant  fees  settles  with  the  customer  according  to  terms  negotiated  in 
individual customer contracts.  The majority of customers settle with the Company at least monthly.  

Trust Fees

The following table shows the components of revenue within trust fees, which are reported within the Wealth segment.

(In thousands)

Private client

Institutional

Other

Total trust fees

For the Years Ended December 31

2023

2022

2021

$ 

$ 

153,524  $ 

147,239  $ 

147,653 

31,756   

5,674   

31,525   

5,955   

33,890 

6,684 

190,954  $ 

184,719  $ 

188,227 

The Company provides trust and asset management services to both private client and institutional trust customers including 
asset custody, investment advice, and reporting and administrative services.  Other specialized services such as tax preparation, 
financial planning, representation and other related services are provided as needed.  Trust fees are generally earned monthly 
and billed based on a rate multiplied by the fair value of the customer's trust assets.  The majority of customer trust accounts are 
billed  monthly.      However,  some  accounts  are  billed  quarterly,  and  a  small  number  of  accounts  are  billed  semi-annually  or 
annually,  in  accordance  with  agreements  in  place  with  the  customer.    The  Company  accrues  trust  fees  monthly  based  on  an 
estimate of fees due and either directly charges the customer’s account the following month or invoices the customer for fees 
due according to the billing schedule.

The Company maintains written product pricing information which is used to bill each trust customer based on the services 
provided.    Providing  trust  services  is  considered  to  be  a  single  performance  obligation  that  is  satisfied  on  a  monthly  basis, 
involving the monthly custody of customer assets, statement rendering, periodic investment advice where applicable, and other 
specialized services as needed.  As such, performance obligations are considered to be satisfied at the conclusion of each month 
while trust fee income is also recognized monthly.  

Deposit Account Charges and Other Fees

The following table shows the components of revenue within deposit account charges and other fees.

(In thousands)

Corporate cash management fees

Overdraft and return item fees

Other service charges on deposit accounts

Total deposit account charges and other fees

For the Years Ended December 31

2023

2022

2021

$ 

$ 

56,291  $ 

11,607   

23,094   

90,992  $ 

52,501  $ 

19,938   

21,942   

94,381  $ 

50,051 

24,157 

23,009 

97,217 

Approximately 67% of this revenue is reported in the Commercial segment, while the remainder is reported in the Consumer 

segment.  

The Company provides corporate cash management services to its business and non-profit customers to meet their various 
transaction  processing  needs.    Such  services  include  deposit  and  check  processing,  lockbox,  remote  deposit,  reconciliation, 
online banking and other similar transaction processing services.  The Company maintains unit prices for each type of service, 
and the customer is billed based on transaction volumes processed monthly.  The customer is usually billed either monthly or 

119

 
 
 
 
quarterly, however, some customers may be billed semi-annually or annually.   The customer may pay for the cash management 
services  either  by  paying  in  cash  or  using  the  value  of  deposit  balances  (formula  provided  to  the  customer)  held  at  the 
Company.  The Company’s performance obligation for corporate cash management services is the processing of items over a 
monthly term, and the obligations are satisfied at the conclusion of each month.

Overdraft fees are charged to customers when daily checks and other withdrawals to customers’ accounts exceed balances 
on hand.  Fees are based on a unit price multiplied by the number of items processed whose total amounts exceed the available 
account  balance.    The  daily  overdraft  charge  is  calculated,  and  the  fee  is  posted  to  the  customer’s  account  each  day.    The 
Company’s performance obligation for overdraft transactions is based on the daily transaction processed and the obligation is 
satisfied as each day’s transaction processing is concluded. 

Other  deposit  fees  include  numerous  smaller  fees  such  as  monthly  statement  fees,  foreign  ATM  processing  fees, 
identification  restoration  fees,  and  stop  payment  fees.    Such  fees  are  mostly  billed  to  customers  directly  on  their  monthly 
deposit account statements, or in the case of foreign ATM processing fees, the fee is charged to the customer on the day that 
transactions are processed.  Performance obligations for all of these various services are satisfied at the time that the service is 
rendered.

Consumer Brokerage Services

Consumer brokerage services revenue is comprised of commissions received upon the execution of purchases and sales of 
mutual fund shares and equity securities, in addition to sales of annuities and certain limited insurance products, in an agency 
capacity.    Also,  commissions  are  earned  on  professionally  managed  advisory  programs.    Revenue  from  these  services  is 
generally recognized as a commission at the time of the transaction’s execution.  Mutual fund and other distribution fees are 
recognized upon initial transaction execution as well as in future periods as customers continue to hold amounts in those mutual 
funds.  Commission revenue for advisory services is recognized ratably over the contract term.  Nearly all of the Company’s 
consumer brokerage services revenue is recorded in the Wealth segment.     

Other Non-Interest Income from Contracts with Customers

Other non-interest income from contracts with customers consists mainly of various transaction-driven revenue streams such 
as ATM fees, check sales and wire fees, cash sweep commissions, and gains on sales of tax credits.  Performance obligations 
for  these  services  consist  mainly  of  the  execution  of  a  single  transaction  at  a  single  point  in  time.    Fees  from  these  revenue 
sources are recognized when the performance obligation is completed, at which time cash is received by the Company.

120

17. Fair Value Measurements 

The Company uses fair value measurements to record fair value adjustments to certain financial and nonfinancial assets and 
liabilities and to determine fair value disclosures.  Various financial instruments such as available for sale debt securities, equity 
securities,  trading  debt  securities,  certain  investments  relating  to  private  equity  activities,  and  derivatives  are  recorded  at  fair 
value on a recurring basis.  Additionally, from time to time, the Company may be required to record other assets and liabilities 
at  fair  value  on  a  nonrecurring  basis,  such  as  mortgage  servicing  rights  and  certain  other  investment  securities.    These 
nonrecurring fair value adjustments typically involve lower of cost or fair value accounting, or write-downs of individual assets.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market  participants  at  the  measurement  date.  Depending  on  the  nature  of  the  asset  or  liability,  the  Company  uses  various 
valuation techniques and assumptions when estimating fair value.  For accounting disclosure purposes, a three-level valuation 
hierarchy of fair value measurements has been established.  The valuation hierarchy is based upon the transparency of inputs to 
the valuation of an asset or liability as of the measurement date.  The three levels are defined as follows:

•

•

•

Level 1 – inputs to the valuation methodology are quoted prices for identical assets or liabilities in active markets. 

Level 2 – inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, 
quoted prices for identical or similar assets and liabilities in markets that are not active, and inputs that are observable 
for the assets or liabilities, either directly or indirectly (such as interest rates, yield curves, and prepayment speeds). 

Level  3  –  inputs  to  the  valuation  methodology  are  unobservable  and  significant  to  the  fair  value.  These  may  be 
internally developed, using the Company’s best information and assumptions that a market participant would consider.

When determining the fair value measurements for assets and liabilities required or permitted to be recorded or disclosed at 
fair  value,  the  Company  considers  the  principal  or  most  advantageous  market  in  which  it  would  transact  and  considers 
assumptions that market participants would use when pricing the asset or liability. When possible, the Company looks to active 
and  observable  markets  to  price  identical  assets  or  liabilities.  When  identical  assets  and  liabilities  are  not  traded  in  active 
markets,  the  Company  looks  to  observable  market  data  for  similar  assets  and  liabilities.  Nevertheless,  certain  assets  and 
liabilities are not actively traded in observable markets, and the Company must use alternative valuation techniques to derive an 
estimated fair value measurement. 

121

 Instruments Measured at Fair Value on a Recurring Basis

The table below presents the carrying values of assets and liabilities measured at fair value on a recurring basis at December 

31, 2023 and 2022.  There were no transfers among levels during these years.

(In thousands)
December 31, 2023
Assets:
Residential mortgage loans held for sale
Available for sale debt securities:
U.S. government and federal agency obligations
Government-sponsored enterprise obligations
State and municipal obligations
Agency mortgage-backed securities
Non-agency mortgage-backed securities
Asset-backed securities
Other debt securities
Trading debt securities
Equity securities
Private equity investments
Derivatives *
Assets held in trust for deferred compensation plan
Total assets
Liabilities:
Derivatives *
Liabilities held in trust for deferred compensation plan
Total liabilities
December 31, 2022
Assets:

Residential mortgage loans held for sale
Available for sale debt securities:
U.S. government and federal agency obligations
Government-sponsored enterprise obligations
State and municipal obligations
Agency mortgage-backed securities
Non-agency mortgage-backed securities
Asset-backed securities
Other debt securities
Trading debt securities
Equity securities
Private equity investments
Derivatives *
Assets held in trust for deferred compensation plan
Total assets
Liabilities:
Derivatives  *
Liabilities held in trust for deferred compensation plan
Total liabilities

*The fair value of each class of derivative is shown in Note 19.

Fair Value Measurements Using

Quoted Prices in 
Active Markets 
for Identical 
Assets
(Level 1)

Significant Other 
Observable Inputs 
(Level 2)

Significant 
Unobservable 
Inputs
 (Level 3)

Total Fair Value

$ 

1,585  $ 

—  $ 

1,585  $ 

— 

816,514   
43,962   
1,197,419   
3,901,346   
1,157,898   
2,107,485   
460,136   
28,830   
5,723   
176,667   
116,876   
20,538   
10,034,979   

816,514   
—   
—   
—   
—   
—   
—   
—   
5,723   
—   
—   
20,538   
842,775   

—   
43,962   
1,196,472   
3,901,346   
1,157,898   
2,107,485   
460,136   
28,830   
—   
—   
116,710   
—   
9,014,424   

37,899   
20,538   
58,437  $ 

—   
20,538   
20,538  $ 

37,704 

—   
37,704  $ 

— 
— 
947 
— 
— 
— 
— 
— 
— 
176,667 
166 
— 
177,780 

195
— 
195 

—  $ 

—  $ 

—  $ 

— 

$ 

$ 

1,035,406   
43,108   
1,767,109   
4,308,427   
1,211,607   
3,397,801   
474,858   
43,523   
6,210   
178,127   
60,492   
17,856   
12,544,524   

1,035,406   
—   
—   
—   
—   
—   
—   
—   
6,210   
—   
—   
17,856   
1,059,472   

—   
43,108   
1,765,268   
4,308,427   
1,211,607   
3,397,801   
474,858   
43,523   
—   
—   
60,458   
—   
11,305,050   

54,984   
17,856   
72,840  $ 

—   
17,856   
17,856  $ 

54,865   
—   
54,865  $ 

$ 

— 
— 
1,841 
— 
— 
— 
— 
— 
— 
178,127 
34 
— 
180,002 

119 
— 
119 

122

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Valuation methods for instruments measured at fair value on a recurring basis

Following  is  a  description  of  the  Company’s  valuation  methodologies  used  for  instruments  measured  at  fair  value  on  a 

recurring basis:

Residential mortgage loans held for sale

The Company originates fixed rate, first lien residential mortgage loans that are intended for sale in the secondary market.  
Fair value is based on quoted secondary market prices for loans with similar characteristics, which are adjusted to include the 
embedded servicing value in the loans.  This adjustment represents an unobservable input to the valuation but is not considered 
significant given the relative insensitivity of the valuation to changes in this input.  Accordingly, these loan measurements are 
classified as Level 2.

Available for sale debt securities

For available for sale securities, changes in fair value are recorded in other comprehensive income.  This portfolio comprises 
the majority of the assets which the Company records at fair value. Most of the portfolio, which includes government-sponsored 
enterprise,  mortgage-backed  and  asset-backed  securities,  are  priced  utilizing  industry-standard  models  that  consider  various 
assumptions,  including  time  value,  yield  curves,  volatility  factors,  prepayment  speeds,  default  rates,  loss  severity,  current 
market  and  contractual  prices  for  the  underlying  financial  instruments,  as  well  as  other  relevant  economic  measures.  
Substantially all of these assumptions are observable in the marketplace, can be derived from observable data, or are supported 
by observable levels at which transactions are executed in the marketplace.  These measurements are classified as Level 2 in the 
fair value hierarchy.  Where quoted prices are available in an active market, the measurements are classified as Level 1.  Most 
of the Level 1 measurements apply to U.S. Treasury obligations. 

The  fair  values  of  Level  1  and  2  securities  in  the  available  for  sale  portfolio  are  prices  provided  by  a  third-party  pricing 
service.    The  prices  provided  by  the  third-party  pricing  service  are  based  on  observable  market  inputs,  as  described  in  the 
sections below.  On a quarterly basis, the Company compares these prices to other independent sources for the same and similar 
securities.    Variances  are  analyzed,  and,  if  appropriate,  additional  research  is  conducted  with  the  third-party  pricing  service.  
Based on this research, the pricing service may affirm or revise its quoted price.  No significant adjustments have been made to 
the prices provided by the pricing service.  The pricing service also provides documentation on an ongoing basis that includes 
reference  data,  inputs  and  methodology  by  asset  class,  which  is  reviewed  by  the  Company  to  ensure  that  security  placement 
within the fair value hierarchy is appropriate.

Valuation methods and inputs, by class of security: 

•

•

U.S. government and federal agency obligations 

     U.S. treasury bills, bonds and notes, including inflation-protected securities, are valued using quoted prices from active 
markets.    Valuations  for  stripped  coupon  and  principal  issues  are  derived  from  yield  curves  generated  from  various 
dealer contacts and live data sources.

Government-sponsored enterprise obligations

            Government-sponsored  enterprise  obligations  are  evaluated  using  cash  flow  valuation  models.    Inputs  used  are  live 
market data, cash settlements, Treasury market yields, and floating rate indices such as SOFR, CMT, and Prime.

•

State and municipal obligations, excluding auction rate securities

         A yield curve is generated and applied to bond sectors, and individual bond valuations are extrapolated.  Inputs used to 
generate  the  yield  curve  are  bellwether  issue  levels,  established  trading  spreads  between  similar  issuers  or  credits, 
historical  trading  spreads  over  widely  accepted  market  benchmarks,  new  issue  scales,  and  verified  bid  information.  
Bid information is verified by corroborating the data against external sources such as broker-dealers, trustees/paying 
agents, issuers, or non-affiliated bondholders.

•

Mortgage and asset-backed securities

        Collateralized mortgage obligations and other asset-backed securities are valued at the tranche level.  For each tranche 
valuation,  the  process  generates  predicted  cash  flows  for  the  tranche,  applies  a  market  based  (or  benchmark)  yield/
spread for each tranche, and incorporates deal collateral performance and tranche level attributes to determine tranche-
specific spreads to adjust the benchmark yield.  Tranche cash flows are generated from new deal files and prepayment/
default assumptions. Tranche spreads are based on tranche characteristics such as average life, type, volatility, ratings, 
underlying collateral and performance, and prevailing market conditions. The appropriate tranche spread is applied to 
the corresponding benchmark, and the resulting value is used to discount the cash flows to generate an evaluated price.  

123

        Valuation of agency pass-through securities, typically issued under GNMA, FNMA, FHLMC, and SBA programs, are 
primarily  derived  from  information  from  the  to-be-announced  (TBA)  market.    This  market  consists  of  generic 
mortgage  pools  which  have  not  been  received  for  settlement.    Snapshots  of  the  TBA  market,  using  live  data  feeds 
distributed by multiple electronic platforms, are used in conjunction with other indices to compute a price based on 
discounted cash flow models.

•

Other debt securities

         Other debt securities are valued using active markets and inter-dealer brokers as well as option adjusted spreads.  The 
spreads  and  models  use  yield  curves,  terms  and  conditions  of  the  bonds,  and  any  special  features  (e.g.,  call  or  put 
options and redemption features).

•

Auction rate securities

  The  available  for  sale  portfolio  includes  certain  auction  rate  securities.    Due  to  the  illiquidity  in  the  auction  rate 
securities market in recent years, the fair value of these securities cannot be based on observable market prices.  The 
fair values of these securities are estimated using a discounted cash flows analysis which is discussed more fully in the 
Level  3  Inputs  section  of  this  note.    Because  many  of  the  inputs  significant  to  the  measurement  are  not  observable, 
these measurements are classified as Level 3 measurements.  

Trading debt securities

The securities in the Company’s trading portfolio are priced by averaging several broker quotes for similar instruments and 

are classified as Level 2 measurements.  

Equity securities with readily determinable fair values

Equity  securities  are  priced  using  the  market  prices  for  each  security  from  the  major  stock  exchanges  or  other  electronic 
quotation systems.  These are generally classified as Level 1 measurements.  Stocks which trade infrequently are classified as 
Level 2.

Private equity investments

These securities are held by the Company’s private equity subsidiary and are included in other investment securities in the 
consolidated  balance  sheets.  Due  to  the  absence  of  quoted  market  prices,  valuation  of  these  nonpublic  investments  requires 
significant management judgment.  These fair value measurements, which are discussed in the Level 3 Inputs section of this 
note, are classified as Level 3.

Derivatives 

The  Company’s  derivative  instruments  include  interest  rate  swaps  and  floors,  foreign  exchange  forward  contracts,  and 
certain  credit  risk  guarantee  agreements.  When  appropriate,  the  impact  of  credit  standing  as  well  as  any  potential  credit 
enhancements, such as collateral, has been considered in the fair value measurement.

•

Valuations for interest rate swaps are derived from a proprietary model whose significant inputs are readily observable 
market parameters, primarily yield curves used to calculate current exposure.  Counterparty credit risk is incorporated 
into the model and calculated by applying a net credit spread over SOFR to the swap's total expected exposure over 
time.    The  net  credit  spread  is  comprised  of  spreads  for  both  the  Company  and  its  counterparty,  derived  from 
probability of default and other loss estimate information obtained from a third party credit data provider or from the 
Company's Credit department when not otherwise available.  The credit risk component is not significant compared to 
the  overall  fair  value  of  the  swaps.    The  results  of  the  model  are  constantly  validated  through  comparison  to  active 
trading in the marketplace.  

       Parties to swaps requiring central clearing are required to post collateral (generally in the form of cash or marketable 
securities)  to  an  authorized  clearing  agency  that  holds  and  monitors  the  collateral.  The  Company's  clearing 
counterparty  characterizes  a  component  of  this  collateral,  known  as  variation  margin,  as  a  legal  settlement  of  the 
derivative  contract  exposure,  and  as  a  result,  the  variation  margin  is  considered  in  determining  the  fair  value  of  the 
derivative.   

          Valuations  for  interest  rate  floors  are  also  derived  from  a  proprietary  model  whose  significant  inputs  are  readily 
observable  market  parameters,  primarily  yield  curves  and  volatility  surfaces.    The  model  uses  market  standard 
methodology of discounting the future expected cash receipts that would occur if variable interest rates fall below the 
strike  rates  of  the  floors.    The  model  also  incorporates  credit  valuation  adjustments  of  both  the  Company's  and  the 

124

counterparties' non-performance risk.  The credit valuation adjustment component is not significant compared to the 
overall fair value of the floors.            

        The fair value measurements of interest rate swaps and floors are classified as Level 2 due to the observable nature of 

the significant inputs utilized. 

•

•

•

Fair value measurements for foreign exchange contracts are derived from a model whose primary inputs are quotations 
from global market makers and are classified as Level 2.  

The  Company’s  contracts  related  to  credit  risk  guarantees  are  valued  under  a  proprietary  model  which  uses 
unobservable  inputs  and  assumptions  about  the  creditworthiness  of  the  counterparty  (generally  a  Bank  customer).  
Customer credit spreads, which are based on probability of default and other loss estimates, are calculated internally by 
the Company's Credit department, as mentioned above, and are based on the Company's internal risk rating for each 
customer. Because these inputs are significant to the measurements, they are classified as Level 3.

Derivatives relating to residential mortgage loan sale activity include commitments to originate mortgage loans held 
for  sale,  forward  loan  sale  contracts,  and  forward  commitments  to  sell  TBA  securities.    The  fair  values  of  loan 
commitments and sale contracts are estimated using quoted market prices for loans similar to the underlying loans in 
these instruments.  The valuations of loan commitments are further adjusted to include embedded servicing value and 
the  probability  of  funding.  These  assumptions  are  considered  Level  3  inputs  and  are  significant  to  the  loan 
commitment  valuation;  accordingly,  the  measurement  of  loan  commitments  is  classified  as  Level  3.  The  fair  value 
measurement of TBA contracts is based on security prices published on trading platforms and is classified as Level 2.

Assets held in trust for deferred compensation plan

Assets held in an outside trust for the Company’s deferred compensation plan consist of investments in mutual funds. The 
fair value measurements are based on quoted prices in active markets and classified as Level 1.  The Company has recorded an 
asset  representing  the  total  investment  amount.  The  Company  has  also  recorded  a  corresponding  liability,  representing  the 
Company’s liability to the plan participants. 

125

The changes in Level 3 assets and liabilities measured at fair value on a recurring basis are summarized as follows:

(In thousands)

Year ended December 31, 2023:

Balance at January 1, 2023

Total gains or losses (realized/unrealized):

Included in earnings

Included in other comprehensive income *

Investment securities called

Discount accretion

Purchases of private equity securities

Sale / pay down of private equity securities

Capitalized interest/dividends

Balance at December 31, 2023
Total gains or losses for the year included in earnings attributable to 
the change in unrealized gains or losses relating to assets still held at 
December 31, 2023
Total gains or losses for the year included in other comprehensive 
income attributable to the change in unrealized gains or losses 
relating to assets still held at December 31, 2023

Year ended December 31, 2022:

Balance at January 1, 2022

Total gains or losses (realized/unrealized):

Included in earnings

Included in other comprehensive income *

Discount accretion

Purchases of private equity securities

Sale / pay down of private equity securities

Capitalized interest/dividends
Balance at December 31, 2022
Total gains or losses for the year included in earnings attributable to 
the change in unrealized gains or losses relating to assets still held at 
December 31, 2022
Total gains or losses for the year included in other comprehensive 
income attributable to the change in unrealized gains or losses 
relating to assets still held at December 31, 2022

Fair Value Measurements Using Significant 
Unobservable Inputs
(Level 3)

State and 
Municipal 
Obligations

Private Equity
Investments

Total

$ 

1,841  $ 

178,127  $ 

179,968 

—   

57   

(1,000)   

49   

—   

—   

—   

24,299   

24,299 

—   

—   

—   

57 

(1,000) 

49 

15,220   

15,220 

(41,341)   

(41,341) 

362   

362 

947  $ 

176,667  $ 

177,614 

—  $ 

24,799  $ 

24,799 

35  $ 

—  $ 

35 

1,984  $ 

147,406  $ 

149,390 

—   

(148)   

5   

—   

—   

43,833   

43,833 

—   

—   

(148) 

5 

12,281   

12,281 

(25,437)   

(25,437) 

—   
1,841  $ 

44   
178,127  $ 

44 
179,968 

—  $ 

35,333   

35,333 

(148)  $ 

—   

(148) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

* Included in "net unrealized gains (losses) on securities" in the consolidated statements of comprehensive income.

Gains and losses on the Level 3 assets and liabilities in the table above are reported in the following income categories: 

(In thousands)

Year ended December 31, 2023:

Total gains or losses included in earnings

Change in unrealized gains or losses relating to assets still held at December 31, 2023

Year ended December 31, 2022:

Total gains or losses included in earnings

Change in unrealized gains or losses relating to assets still held at December 31, 2022

Investment 
Securities Gains 
(Losses), Net

$ 

$ 

$ 

$ 

24,299 

24,799 

43,833 

35,333 

126

 
 
 
 
 
 
 
 
 
 
 
 
 
Level 3 Inputs

The Company's significant Level 3 measurements, which employ unobservable inputs that are readily quantifiable, pertain 
to  investments  in  portfolio  concerns  held  by  the  Company's  private  equity  subsidiaries.  Information  about  these  inputs  as  of 
December 31, 2023 is presented in the table below.

Private equity investments

Quantitative Information about Level 3 Fair Value Measurements

Unobservable Input
Valuation Technique
Market comparable companies EBITDA multiple

* Unobservable inputs were weighted by the relative fair value of the instruments.

Range
-

6.0

4.0

Weighted

Average*
5.2

The  fair  values  of  the  Company's  private  equity  investments  are  based  on  a  determination  of  fair  value  of  the  investee 
company less preference payments assuming the sale of the investee company.  Investee companies are normally non-public 
entities.    The  fair  value  of  the  investee  company  is  determined  by  reference  to  the  investee's  total  earnings  before  interest, 
depreciation/amortization,  and  income  taxes  (EBITDA)  multiplied  by  an  EBITDA  factor.    EBITDA  is  normally  determined 
based  on  a  trailing  prior  period  adjusted  for  specific  factors  including  current  economic  outlook,  investee  management,  and 
specific unique circumstances such as sales order information, major customer status, regulatory changes, etc.  The EBITDA 
multiple  is  based  on  management's  review  of  published  trading  multiples  for  recent  private  equity  transactions  and  other 
judgments and is derived for each individual investee.  The fair value of the Company's investment is then calculated based on 
its ownership percentage in the investee company.  On a quarterly basis, these fair value analyses are reviewed by a valuation 
committee consisting of investment managers and senior Company management. 

Instruments Measured at Fair Value on a Nonrecurring Basis

For assets measured at fair value on a nonrecurring basis during 2023 and 2022, and still held as of December 31, 2023 and 
2022, the following table provides the adjustments to fair value recognized during the respective periods, the level of valuation 
assumptions  used  to  determine  each  adjustment,  and  the  carrying  value  of  the  related  individual  assets  or  portfolios  at 
December 31, 2023 and 2022.

(In thousands)

Fair Value

Fair Value Measurements Using

Quoted Prices in 
Active Markets 
for Identical 
Assets
 (Level 1)

Significant Other 
Observable Inputs 
(Level 2)

Significant 
Unobservable 
Inputs
 (Level 3)

Total Gains 
(Losses)

Balance at December 31, 2023

Collateral dependent loans

Long-lived assets

Balance at December 31, 2022

Collateral dependent loans

Mortgage servicing rights

Long-lived assets

$ 

$ 

1,517  $ 

2,662   

1,988  $ 

10,929   

480   

—  $ 

—   

—  $ 

—   

—   

—  $ 

—   

—  $ 

—   

—   

1,517  $ 

2,662   

(1,662) 

(193) 

1,988  $ 

(2,090) 

10,929   

480   

304 

(965) 

Valuation methods for instruments measured at fair value on a nonrecurring basis

Following is a description of the Company’s valuation methodologies used for other financial and nonfinancial instruments 

measured at fair value on a nonrecurring basis.  

Collateral dependent loans

While the overall loan portfolio is not carried at fair value, the Company periodically records nonrecurring adjustments to 
the carrying value of loans based on fair value measurements for partial charge-offs of the uncollectible portions of those loans.  
Nonrecurring  adjustments  also  include  certain  impairment  amounts  for  collateral  dependent  loans  when  establishing  the 
allowance for credit losses on loans.  Such amounts are generally based on the fair value of the underlying collateral supporting 
the loan.  In determining the value of real estate collateral, the Company relies on external and internal appraisals of property 
values depending on the size and complexity of the real estate collateral.  The Company maintains a staff of qualified appraisers 
who also review third party appraisal reports for reasonableness.  In the case of non-real estate collateral, reliance is placed on a 
variety  of  sources,  including  external  estimates  of  value  and  judgments  based  on  the  experience  and  expertise  of  internal 
specialists.  Values  of  all  loan  collateral  are  regularly  reviewed  by  credit  administration.    Unobservable  inputs  to  these 
measurements, which include estimates and judgments often used in conjunction with appraisals, are not readily quantifiable.  

127

 
 
 
These  measurements  are  classified  as  Level  3.    Nonrecurring  adjustments  to  the  carrying  value  of  loans  based  on  fair  value 
measurements at December 31, 2023 and 2022 are shown in the table above.

Mortgage servicing rights

The Company initially measures its mortgage servicing rights at fair value and amortizes them over the period of estimated 
net  servicing  income.    They  are  periodically  assessed  for  impairment  based  on  fair  value  at  the  reporting  date.    Mortgage 
servicing rights do not trade in an active market with readily observable prices.  Accordingly, the fair value is estimated based 
on  a  valuation  model  which  calculates  the  present  value  of  estimated  future  net  servicing  income.    The  model  incorporates 
assumptions that market participants use in estimating future net servicing income, including estimates of prepayment speeds, 
market  discount  rates,  cost  to  service,  float  earnings  rates,  and  other  ancillary  income,  including  late  fees.    The  fair  value 
measurements are classified as Level 3.

Long-lived assets 

When investments in branch facilities and various office buildings are determined to be impaired, their carrying values are 
written  down  to  estimated  fair  value,  or  estimated  fair  value  less  cost  to  sell  if  the  property  is  held  for  sale.    Fair  value  is 
estimated  in  a  process  which  considers  current  local  commercial  real  estate  market  conditions  and  the  judgment  of  the  sales 
agent and often involves obtaining third party appraisals from certified real estate appraisers.  The carrying amounts of these 
real  estate  holdings  are  regularly  monitored  by  real  estate  professionals  employed  by  the  Company.  These  fair  value 
measurements are classified as Level 3.  Unobservable inputs to these measurements, which include estimates and judgments 
often used in conjunction with appraisals, are not readily quantifiable. 

128

18. Fair Value of Financial Instruments

The carrying amounts and estimated fair values of financial instruments held by the Company are set forth below. Fair value 
estimates  are  made  at  a  specific  point  in  time  based  on  relevant  market  information.    They  do  not  reflect  any  premium  or 
discount that could result from offering for sale at one time the Company's entire holdings of a particular financial instrument.  
Because  no  market  exists  for  many  of  the  Company's  financial  instruments,  fair  value  estimates  are  based  on  judgments 
regarding future expected loss experience, risk characteristics and economic conditions.  These estimates are subjective, involve 
uncertainties, and cannot be determined with precision.  Changes in assumptions could significantly affect the estimates.

The  estimated  fair  values  of  the  Company’s  financial  instruments  and  the  classification  of  their  fair  value  measurement 

within the valuation hierarchy are as follows at December 31, 2023 and 2022:

Estimated Fair Value at December 31, 2023

Level 1

Level 2

Level 3

Total

$ 

—  $ 
—   
—   
—   
—   
—   
—   
—   
—   
—   
822,237   
5,025   
—   
  2,239,010   
443,147   
—   
20,538   

—  $  5,873,549  $  5,873,549 
1,420,522 
—   
1,420,522   
3,594,834 
—   
3,594,834   
2,568,026 
—   
2,568,026   
2,016,334 
—   
2,016,334   
317,013 
—   
317,013   
—   
550,464 
550,464   
6,649 
6,649   
—   
—    16,347,391    16,347,391 
4,177 
—   
9,941,786 
223,420   
5,025 
—   
444,448 
444,448   
2,239,010 
—   
443,147 
—   
116,876 
166   
20,538 
—   
$  3,529,957  $  9,017,016  $ 17,015,425  $ 29,562,398 

4,177   
8,896,129   
—   
—   
—   
—   
116,710   
—   

$  7,975,935  $ 
  14,512,273   
—   
261,305   
—   
—   
—   
20,538   
$ 22,770,051  $ 

—  $ 
—   
—   
—   
—   
1,366   
37,704   
—   

—  $  7,975,935 
—    14,512,273 
2,916,627 
261,305 
2,650,951 
1,366 
37,899 
20,538 
39,070  $  5,567,773  $ 28,376,894 

2,916,627   
—   
2,650,951   
—   
195   
—   

(In thousands)
Financial Assets
Loans:
Business
Real estate - construction and land
Real estate - business
Real estate - personal
Consumer
Revolving home equity
Consumer credit card
Overdrafts
Total loans
Loans held for sale
Investment securities
Federal funds sold
Securities purchased under agreements to resell
Interest earning deposits with banks
Cash and due from banks
Derivative instruments
Assets held in trust for deferred compensation plan
       Total
Financial Liabilities
Non-interest bearing deposits
Savings, interest checking and money market deposits
Certificates of deposit
Federal funds purchased
Securities sold under agreements to repurchase
Other borrowings
Derivative instruments
Liabilities held in trust for deferred compensation plan
       Total

Carrying 
Amount

$  6,019,036 
  1,446,764 
  3,719,306 
  3,026,041 
  2,077,723 
319,894 
589,913 
6,802 
  17,205,479 
4,177 
  9,941,786 
5,025 
450,000 
  2,239,010 
443,147 
116,876 
20,538 
$ 30,426,038 

$  7,975,935 
  14,512,273 
  2,875,690 
261,305 
  2,647,510 
1,366 
37,899 
20,538 
$ 28,332,516 

129

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Estimated Fair Value at December 31, 2022

Level 1

Level 2

Level 3

Total

$ 

—  $ 
—   
—   
—   
—   
—   
—   
—   
—   
—   

1,347,328   
3,289,655   
2,654,423   
1,999,788   
295,005   
538,268   
14,666   

—  $  5,506,128  $  5,506,128 
1,347,328 
—   
3,289,655 
—   
2,654,423 
—   
1,999,788 
—   
295,005 
—   
538,268 
—   
—   
14,666 
—    15,645,261    15,645,261 
4,964 
—   
225,441    12,511,649 

4,964   
  1,041,616    11,244,592   

49,505   
—   
389,140   
452,496   
—   
17,856   

49,505 
795,574 
389,140 
452,496 
60,492 
17,856 
$  1,950,613  $ 11,310,014  $ 16,666,310  $ 29,926,937 

—   
795,574   
—   
—   
34   
—   

—   
—   
—   
—   
60,458   
—   

$ 10,066,356  $ 
  15,126,981   
—   
159,860   
—   
—   
—   
17,856   
$ 25,371,053  $ 

—  $ 
—   
—   
—   
—   
8,831   
54,865   
—   

—  $ 10,066,356 
—    15,126,981 
982,613 
159,860 
2,684,471 
8,831 
54,984 
17,856 
63,696  $  3,667,203  $ 29,101,952 

982,613   
—   
2,684,471   
—   
119   
—   

(In thousands)
Financial Assets
Loans:
Business
Real estate - construction and land
Real estate - business
Real estate - personal
Consumer
Revolving home equity
Consumer credit card
Overdrafts
Total loans
Loans held for sale
Investment securities

Federal funds sold
Securities purchased under agreements to resell
Interest earning deposits with banks
Cash and due from banks
Derivative instruments
Assets held in trust for deferred compensation plan
       Total
Financial Liabilities
Non-interest bearing deposits
Savings, interest checking and money market deposits
Certificates of deposit
Federal funds purchased
Securities sold under agreements to repurchase
Other borrowings
Derivative instruments
Liabilities held in trust for deferred compensation plan
       Total

Carrying 
Amount

$  5,661,725 
  1,361,095 
  3,406,981 
  2,918,078 
  2,059,088 
297,207 
584,000 
14,957 
  16,303,131 
4,964 
  12,511,649 

49,505 
825,000 
389,140 
452,496 
60,492 
17,856 
$ 30,614,233 

$ 10,066,356 
  15,126,981 
994,103 
159,860 
  2,681,874 
8,831 
54,984 
17,856 
$ 29,110,845 

130

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
19. Derivative Instruments

The notional amounts of the Company’s derivative instruments are shown in the table below.  These contractual amounts, 
along with other terms of the derivative, are used to determine amounts to be exchanged between counterparties and are not a 
measure of loss exposure.  The Company's derivatives are not accounted for as accounting hedges except for the interest rate 
floors, as discussed below. 

(In thousands)

Interest rate swaps

Interest rate floors

Interest rate caps

Credit risk participation agreements

Foreign exchange contracts

Mortgage loan commitments

Mortgage loan forward sale contracts

Forward TBA contracts

Total notional amount

    December 31

2023

2022

$ 

2,166,393 

$ 

1,981,821 

2,000,000 

1,000,000 

336,682 

653,887 

30,401 

3,004 

1,349 

3,000 

152,784 

579,925 

27,991 

— 

— 

— 

$ 

5,194,716 

$ 

3,742,521 

The  largest  group  of  notional  amounts  relate  to  interest  rate  swap  contracts  sold  to  commercial  customers  who  wish  to 
modify  their  interest  rate  sensitivity.  Those  customers  are  engaged  in  a  variety  of  businesses,  including  real  estate, 
manufacturing,  retail  product  distribution,  education,  and  retirement  communities.  These  interest  rate  swap  contracts  with 
customers  are  offset  by  matching  interest  rate  swap  contracts  purchased  by  the  Company  from  other  financial  institutions 
(dealers).  Contracts  with  dealers  that  require  central  clearing  are  novated  to  a  clearing  agency  who  becomes  the  Company's 
counterparty.  Because of the matching terms of the offsetting contracts, in addition to collateral provisions which mitigate the 
impact of non-performance risk, changes in fair value subsequent to initial recognition have a minimal effect on earnings. 

Many of the Company’s interest rate swap contracts with large financial institutions contain contingent features relating to 
debt ratings or capitalization levels.  Under these provisions, if the Company’s debt rating falls below investment grade or if the 
Company ceases to be “well-capitalized” under risk-based capital guidelines, certain counterparties can require immediate and 
ongoing collateralization on interest rate swaps in net liability positions or instant settlement of the contracts.  The Company 
maintains debt ratings and capital well above those minimum requirements.     

As  of  December  31,  2023,  the  Company  held  four  interest  rate  floors  indexed  to  1-month  SOFR  to  hedge  the  risk  of 
declining interest rates on certain floating rate commercial loans.  The floors have a combined notional value of $2.0 billion and 
are forward-starting.  Each of the four interest rate floors has a six-year term and a notional amount of $500 million.  In the 
event that the index rate falls below zero, the maximum rate that the Company can earn on the notional amount of each floor is 
limited to the strike rate.  Information about the floors is provided in the table below.

Strike Rate

Effective Date

Maturity Date

 3.50 %

 3.25 %

 3.00 %

 2.75 %

July 1, 2024

July 1, 2030

November 1, 2024

November 1, 2030

March 1, 2025

July 1, 2025

March 1, 2031

July 1, 2031

The premium paid for the floors totaled $90.2 million, which includes $54.4 million paid during 2023.  At December 31, 
2023, the maximum length of time over which the Company is hedging its exposure to lower rates is approximately 7 years.  
These  interest  rate  floors  qualified  and  were  designated  as  cash  flow  hedges  and  were  assessed  for  effectiveness  using 
regression analysis. The change in the fair value of these interest rate floors is recorded in AOCI, net of the amortization of the 
premiums  paid,  which  is  recorded  against  interest  and  fees  on  loans  in  the  consolidated  statements  of  income.    As  of 
December 31, 2023, net deferred losses on the interest rate floors totaled $1.7 million (pre-tax) and were recorded in AOCI in 
the consolidated balance sheet. As of December 31, 2023, it is expected that $10.8 million (pre-tax) interest rate floor premium 
amortization will be reclassified from AOCI into earnings over the next 12 months for the outstanding interest rate floors.

131

 
 
 
 
 
 
 
 
 
 
 
 
 
 
During the year ended December 31, 2020, the Company monetized three interest rate floors that were previously classified 
as  cash  flow  hedges  with  a  combined  notional  balance  of  $1.5  billion  and  an  asset  fair  value  of  $163.2  million.    As  of 
December 31, 2023, the total realized gains on the monetized cash flow hedges remaining in AOCI was $51.3 million (pre-tax), 
which will be reclassified into interest income over the next 3.0 years. The estimated amount of net gains remaining in AOCI 
related to the monetized cash flow hedges at December 31, 2023 that is expected to be reclassified into income within the next 
12 months is $22.2 million.

The Company also contracts with other financial institutions, as a guarantor or beneficiary, to share credit risk associated 
with certain interest rate swaps through risk participation agreements.  The Company’s risks and responsibilities as guarantor 
are further discussed in Note 21 on Commitments, Contingencies and Guarantees.  In addition, the Company enters into foreign 
exchange contracts, which are mainly comprised of contracts with customers to purchase or deliver specific foreign currencies 
at specific future dates.

Under  its  program  to  sell  residential  mortgage  loans  in  the  secondary  market,  the  Company  designates  certain  newly-
originated residential mortgage loans as held for sale.  Derivative instruments arising from this activity include mortgage loan 
commitments and forward loan sale contracts.  Changes in the fair values of the loan commitments and funded loans prior to 
sale that are due to changes in interest rates are economically hedged with forward contracts to sell residential mortgage-backed 
securities in the to-be-announced (TBA) market.  These forward TBA contracts are also considered to be derivatives and are 
settled in cash at the security settlement date.  In late 2022, the Company temporarily paused sales of these loans and halted 
entering  into  the  forward  contracts,  as  lower  demand  for  mortgage  loans  coupled  with  volatility  in  the  TBA  market  made  it 
difficult to effectively hedge the Company's mortgage loan production. The Company resumed sales during the first quarter of 
2023.

The fair values of the Company’s derivative instruments, whose notional amounts are listed above, are shown in the table 
below.  Information  about  the  valuation  methods  used  to  determine  fair  value  is  provided  in  Note  17  on  Fair  Value 
Measurements. As stated in the summary of significant accounting policies, derivative instruments and their related gains and 
losses are presented as operating cash flows in the consolidated statement of cash flows. 

The Company's policy is to present its derivative assets and derivative liabilities on a gross basis in its consolidated balance 
sheets, and these are reported in other assets and other liabilities.  Certain collateral posted to and from the Company's clearing 
counterparty has been applied to the fair values of the cleared swaps, such that in the table below, the positive fair values of 
cleared swaps were reduced by $27.8 million at December 31, 2022.  There was no reduction to negative fair values of cleared 
swaps at December 31, 2022. There was no reduction to positive or negative fair values of cleared swaps at December 31, 2023.

(In thousands) 

Derivatives designated as hedging instruments:

Interest rate floors

Total derivatives designated as hedging instruments

Derivatives not designated as hedging instruments:

Interest rate swaps
Interest rate caps

Credit risk participation agreements
Foreign exchange contracts
Mortgage loan commitments

Mortgage loan forward sale contracts
Forward TBA contracts

Total derivatives not designated as hedging instruments

Total

Asset Derivatives

December 31

Liability Derivatives

December 31

2023

2022

2023

2022

Fair Value

Fair Value

$ 

$ 

$ 

$ 

$ 

$ 

78,960 

78,960 

35,816 
1,391 

77 
534 
89 

8 
1 

33,371 

33,371 

23,894 
2,705

34 
488 
— 

— 
— 

$ 

$ 

$ 

$ 

$ 

$ 

— 

— 

(35,816) 
(1,391) 

(194) 
(479) 
(1) 

— 
(18) 

— 

— 

(51,742) 
(2,705) 

(119) 
(418) 
— 

— 
— 

$ 

$ 

37,916 

116,876 

$ 

$ 

27,121 

60,492 

$ 

$ 

(37,899) 

(37,899) 

$ 

$ 

(54,984) 

(54,984) 

132

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company made an election to exclude the initial premiums paid on the interest rate floors from the hedge effectiveness 
measurement.  Those  initial  premiums  are  amortized  over  the  periods  between  the  premium  payment  month  and  the  contract 
maturity month. The pre-tax effects of the gains and losses (both the included and excluded amounts for hedge effectiveness 
assessment)  recognized  in  the  other  comprehensive  income  from  the  cash  flow  hedging  instruments  and  the  amounts 
reclassified  from  accumulated  other  comprehensive  income  into  income  (both  included  and  excluded  amounts  for  hedge 
effectiveness measurement) are shown in the table below.

Amount of Gain or (Loss) Recognized in 
OCI

Location of Gain (Loss) 
Reclassified from AOCI into 
Income

(In thousands)
For the Year Ended December 31, 2023
Derivatives in cash flow hedging relationships:

Total

Included 
Component

Excluded 
Component

(In thousands)

Interest rate floors

(8,860)  $ 
(8,860)  $ 

3,122  $ 
3,122  $ 

Total
For the Year Ended December 31, 2022
Derivatives in cash flow hedging relationships:

Interest rate floors

(2,428)  $ 
(2,428)  $ 

—  $ 
—  $ 

Total
For the Year Ended December 31, 2021
Derivatives in cash flow hedging relationships:

$ 
$ 

$ 
$ 

(11,982) 
(11,982)  Total

Interest and fees on loans

(2,428) 
(2,428)  Total

Interest and fees on loans

Interest rate floors

Total

$ 
$ 

—  $ 
—  $ 

—  $ 
—  $ 

— 
— 

Interest and fees on loans

Total

Amount of Gain (Loss) Reclassified from 
AOCI into Income

Total

Included 
Component

Excluded 
Component

$ 
$ 

$ 
$ 

$ 
$ 

15,209  $ 
15,209  $ 

29,731  $ 
29,731  $ 

(14,522) 
(14,522) 

23,355  $ 
23,355  $ 

30,679  $ 
30,679  $ 

(7,324) 
(7,324) 

24,160  $ 
24,160  $ 

30,310  $ 
30,310  $ 

(6,150) 
(6,150) 

The gain and loss recognized through various derivative instruments on the consolidated statements of income are shown in 

the table below.

(In thousands)

Derivative instruments:

Interest rate swaps

Interest rate caps

Credit risk participation agreements

Foreign exchange contracts

Mortgage loan commitments

Mortgage loan forward sale contracts

Forward TBA contracts

Total

Location of Gain/(Loss) Recognized in 
the Consolidated Statements of Income

Amount of Gain/(Loss) Recognized in Income on 
Derivative

For the Years
Ended December 31

2023

2022

2021

Other non-interest income

$ 

3,642 

$ 

2,472 

$ 

3,170 

Other non-interest income

Other non-interest income

Other non-interest income

Loan fees and sales

Loan fees and sales

Loan fees and sales

86 

60 

(14) 

87 

8 

53 

16 

172 

38 

(763) 

(4) 

1,773 

$ 

3,922 

$ 

3,704 

$ 

15 

(187) 

78 

(2,463) 

4 

1,777 

2,394 

133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table shows the extent to which assets and liabilities relating to derivative instruments have been offset in the 
consolidated balance sheets.  It also provides information about these instruments which are subject to an enforceable master 
netting arrangement, irrespective of whether they are offset, and the extent to which the instruments could potentially be offset.  
Also shown is collateral received or pledged in the form of other financial instruments, which is generally cash or marketable 
securities.    The  collateral  amounts  in  this  table  are  limited  to  the  outstanding  balances  of  the  related  asset  or  liability  (after 
netting  is  applied);  thus  amounts  of  excess  collateral  are  not  shown.    Most  of  the  derivatives  in  the  following  table  were 
transacted under master netting arrangements that contain a conditional right of offset, such as close-out netting, upon default.

While  the  Company  is  party  to  master  netting  arrangements  with  most  of  its  swap  counterparties,  the  Company  does  not 
offset  derivative  assets  and  liabilities  under  these  arrangements  on  its  consolidated  balance  sheets.    Collateral  exchanged 
between  the  Company  and  dealer  bank  counterparties  is  generally  subject  to  thresholds  and  transfer  minimums,  and  usually 
consist of marketable securities.  By contract, this collateral may be sold or re-pledged by the secured party until recalled at a 
subsequent  valuation  date  by  the  pledging  party.    For  those  swap  transactions  requiring  central  clearing,  the  Company  posts 
cash or securities to its clearing agent.  Collateral positions are valued daily, and adjustments to amounts received and pledged 
by  the  Company  are  made  as  appropriate  to  maintain  proper  collateralization  for  these  transactions.    Swap  derivative 
transactions with customers are generally secured by rights to non-financial collateral, such as real and personal property, which 
is not shown in the table below. 

(In thousands)

December 31, 2023

Assets:

Derivatives subject to master netting 
agreements

Derivatives not subject to master 
netting agreements

Total derivatives

Liabilities:

Derivatives subject to master netting 
agreements

Derivatives not subject to master 
netting agreements

Total derivatives

December 31, 2022

Assets:

Derivatives subject to master netting 
agreements

Derivatives not subject to master 
netting agreements

Total derivatives

Liabilities:

Derivatives subject to master netting 
agreements

Derivatives not subject to master 
netting agreements

Total derivatives

Gross Amount 
Recognized

Gross Amounts 
Offset in the 
Balance Sheet

Net Amounts 
Presented in the 
Balance Sheet

Gross Amounts Not Offset in the 
Balance Sheet

Financial 
Instruments 
Available for 
Offset

Collateral 
Received/
Pledged

Net Amount

$ 

116,702  $ 

—  $ 

116,702  $ 

(3,930)  $ 

(107,492)  $ 

5,280 

174   

—   

174 

$ 

116,876  $ 

—  $ 

116,876 

$ 

37,300  $ 

—  $ 

37,300  $ 

(3,930)  $ 

—  $ 

33,370 

599   

$ 

37,899  $ 

—   

—  $ 

599 

37,899 

$ 

60,270  $ 

—  $ 

60,270  $ 

(1,007)  $ 

(56,816)  $ 

2,447 

222   

$ 

60,492  $ 

—   

—  $ 

222 

60,492 

$ 

54,609  $ 

—  $ 

54,609  $ 

(1,007)  $ 

—  $ 

53,602 

375   

$ 

54,984  $ 

—   

—  $ 

375 

54,984 

134

 
 
 
 
20. Resale and Repurchase Agreements

The Company regularly enters into resale and repurchase agreement transactions with other financial institutions and with its 
own customers. Resale and repurchase agreements are agreements to purchase/sell securities subject to an obligation to resell/
repurchase  the  same  or  similar  securities.    They  are  accounted  for  as  secured  lending  and  collateralized  borrowing  (e.g. 
financing  transactions),  not  as  true  sales  and  purchases  of  the  underlying  collateral  securities.    Some  of  the  resale  and 
repurchase  agreements  were  transacted  under  master  netting  arrangements  that  contain  a  conditional  right  of  offset,  such  as 
close-out  netting,  upon  default.  The  security  collateral  accepted  or  pledged  in  resale  and  repurchase  agreements  with  other 
financial institutions may be sold or re-pledged by the secured party, but is usually delivered to and held by third party trustees. 
The  Company  generally  retains  custody  of  securities  pledged  for  repurchase  agreements  with  its  customers.    Additional 
information about the Company's repurchase agreements is included in Note 8.

The  Company  is  party  to  agreements  commonly  known  as  collateral  swaps.  These  agreements  involve  the  exchange  of 
collateral  under  simultaneous  repurchase  and  resale  agreements  with  the  same  financial  institution  counterparty.  These 
repurchase and resale agreements have the same principal amounts, inception dates, and maturity dates and have been offset 
against  each  other  in  the  consolidated  balance  sheets,  as  permitted  under  the  netting  provisions  of  ASC  210-20-45.  The 
collateral  swaps  totaled  $200.0  million  at  December  31,  2022.  There  were  no  collateral  swaps  outstanding  at  December  31, 
2023.

The following table shows the extent to which resale agreement assets and repurchase agreement liabilities with the same 
counterparty have been offset on the consolidated balance sheets, in addition to the extent to which they could potentially be 
offset.    Also  shown  is  collateral  received  or  pledged,  which  consists  of  marketable  securities.    The  collateral  amounts  in  the 
table are limited to the outstanding balances of the related asset or liability (after offsetting is applied); thus amounts of excess 
collateral are not shown.  

(In thousands)

December 31, 2023

Total resale agreements, subject to 
master netting arrangements

Total repurchase agreements, subject 
to master netting arrangements

December 31, 2022

Total resale agreements, subject to 
master netting arrangements

Total repurchase agreements, subject 
to master netting arrangements

Gross Amount 
Recognized

Gross Amounts 
Offset on the 
Balance Sheet

Net Amounts 
Presented on the 
Balance Sheet

Gross Amounts Not Offset in the 
Balance Sheet

Financial 
Instruments 
Available for 
Offset

Securities 
Collateral 
Received/
Pledged

Unsecured 
amount

$ 

450,000  $ 

—  $ 

450,000  $ 

—  $ 

(450,000)  $ 

2,647,510   

—   

2,647,510   

—   

(2,647,510)   

$ 

1,025,000  $ 

(200,000)  $ 

825,000  $ 

—  $ 

(825,000)  $ 

2,881,874   

(200,000)   

2,681,874   

—   

(2,681,874)   

— 

— 

— 

— 

135

 
 
The table below shows the remaining contractual maturities of repurchase agreements outstanding at December 31, 2023 
and 2022, in addition to the various types of marketable securities that have been pledged by the Company as collateral for 
these borrowings.

(In thousands)
December 31, 2023
Repurchase agreements, secured by:
  U.S. government and federal agency obligations
  Government-sponsored enterprise obligations
  Agency mortgage-backed securities
  Non-agency mortgage-backed securities
  Asset-backed securities
  Other debt securities
   Total repurchase agreements, gross amount recognized
December 31, 2022
Repurchase agreements, secured by:
  U.S. government and federal agency obligations
  Agency mortgage-backed securities
  Non-agency mortgage-backed securities
  Asset-backed securities
  Other debt securities
   Total repurchase agreements, gross amount recognized

Remaining Contractual Maturity of the Agreements

Overnight and 
continuous

Up to 90 days

Greater than 90 
days

Total

$ 

$ 

$ 

$ 

170,293  $ 
8,749   
1,833,840   
10,566   
516,726   
33,265   
2,573,439  $ 

488,053  $ 
1,792,314   
40,950   
293,001   
1,924   
2,616,242  $ 

—  $ 
—   
27,264   
—   
9,606   
—   
36,870  $ 

26,928  $ 
21,744   
—   
—   
—   
48,672  $ 

—  $ 
—   
17,200   
—   
20,000   
—   
37,200  $ 

12,460  $ 
204,500   
—   
—   
—   
216,960  $ 

170,293 
8,749 
1,878,304 
10,566 
546,332 
33,265 
2,647,509 

527,441 
2,018,558 
40,950 
293,001 
1,924 
2,881,874 

136

 
 
 
 
 
 
 
 
 
21. Commitments, Contingencies and Guarantees    

The Company engages in various transactions and commitments with off-balance sheet risk in the normal course of business 
to  meet  customer  financing  needs.    The  Company  uses  the  same  credit  policies  in  making  the  commitments  and  conditional 
obligations described below as it does for on-balance sheet instruments.  The following table summarizes these commitments at 
December 31:

(In thousands)

Commitments to extend credit:

Credit card

Other unfunded loan commitments

Standby letters of credit, net of conveyance to other financial institutions

Commercial letters of credit

2023

2022

$ 

5,367,102  $ 

5,190,942 

9,144,971   

9,102,525 

590,551   

2,571   

555,858 

4,393 

Commitments to extend credit are legally binding agreements to lend to a borrower providing there are no violations of any 
conditions established in the contract.  As many of the commitments are expected to expire without being drawn upon, the total 
commitment  does  not  necessarily  represent  future  cash  requirements.    Refer  to  Note  2  on  Loans  and  Allowance  for  Credit 
Losses for further discussion.

The  Company,  as  a  provider  of  financial  services,  routinely  issues  financial  guarantees  in  the  form  of  financial  and 
performance standby letters of credit.  Standby letters of credit are contingent commitments issued by the Company generally to 
guarantee the payment or performance obligation of a customer to a third party.  While these represent a potential cash outflow 
by the Company, a significant amount of the commitments may expire without being drawn upon. To mitigate the potential loss 
exposure, the Company involves other financial institutions to participate in certain standby letters of credit. Even with such 
participation, the Company remains liable for the full amount of the standby letters of credit to the third party.  The Company 
has  recourse  against  the  customer  for  any  amount  it  is  required  to  pay  to  a  third  party  under  a  standby  letter  of  credit.    The 
standby letters of credit are subject to the same credit policies, underwriting standards and approval process as loans made by 
the  Company.    Most  of  the  standby  letters  of  credit  are  secured,  and  in  the  event  of  nonperformance  by  the  customer,  the 
Company  has  rights  to  the  underlying  collateral,  which  could  include  commercial  real  estate,  physical  plant  and  property, 
inventory, receivables, cash and marketable securities.

At  December  31,  2023,  the  Company  had  recorded  a  liability  of  $3.0  million,  representing  the  carrying  value  of  the 
guarantee obligations associated with the standby letters of credit.  This amount will be accreted into income over the remaining 
life  of  the  respective  commitments.    Excluding  amounts  conveyed  to  others,  commitments  outstanding  under  these  letters  of 
credit  were  $601.8  million,  which  represents  the  maximum  potential  future  payments  guaranteed  by  the  Company  at 
December 31, 2023.

Commercial letters of credit act as a means of ensuring payment to a seller upon shipment of goods to a buyer.  The majority 
of  commercial  letters  of  credit  issued  are  used  to  settle  payments  in  international  trade.    Typically,  letters  of  credit  require 
presentation of documents which describe the commercial transaction, evidence shipment, and transfer title.

The  Company  regularly  purchases  various  state  tax  credits  arising  from  third-party  property  redevelopment.    These  tax 
credits are either resold to third parties for a profit or retained for use by the Company.  During 2023, the Company purchased 
and sold state tax credits amounting to $112.1 million and $54.0 million, respectively. At December 31, 2023, the Company 
had  outstanding  purchase  commitments  totaling  $187.1  million  that  it  expects  to  fund  in  2024.  The  remaining  purchase 
commitments amount to $388.2 million and are expected to be funded from 2025 through 2029. 

The  Company  periodically  enters  into  credit  risk  participation  agreements  (RPAs)  as  a  guarantor  to  other  financial 
institutions, in order to mitigate those institutions’ credit risk associated with interest rate swaps with third parties.  The RPA 
stipulates that, in the event of default by the third party on the interest rate swap, the Company will reimburse a portion of the 
loss  borne  by  the  financial  institution.    These  interest  rate  swaps  are  normally  collateralized  (generally  with  real  property, 
inventories  and  equipment)  by  the  third  party,  which  limits  the  credit  risk  associated  with  the  Company’s  RPAs.    The  third 
parties usually have other borrowing relationships with the Company.  The Company monitors overall borrower collateral, and 
at  December  31,  2023,  believes  sufficient  collateral  is  available  to  cover  potential  swap  losses.  The  RPAs  are  carried  at  fair 
value throughout their term, with all changes in fair value, including those due to a change in the third party’s creditworthiness, 
recorded in current earnings.  The terms of the RPAs, which correspond to the terms of the underlying swaps, range from 1 to 
15 years.  At December 31, 2023, the fair value of the Company's guarantee liability RPAs was $194 thousand, and the notional 

137

 
 
 
amount  of  the  underlying  swaps  was  $475.5  million.    The  maximum  potential  future  payment  guaranteed  by  the  Company 
cannot be readily estimated and is dependent upon the fair value of the interest rate swaps at the time of default.

The Company has various legal proceedings pending at December 31, 2023, arising in the normal course of business. While 
some  matters  pending  against  the  Company  specify  damages  claimed  by  plaintiffs,  others  do  not  seek  a  specified  amount  of 
damages or are at very early stages of the legal process. The Company records a loss accrual for all legal and regulatory matters 
for which it deems a loss is probable and can be reasonably estimated. Some matters, which are in the early stages, have not yet 
progressed to the point where a loss amount can be determined to be probable and estimable.

22. Related Parties 

The  Company’s  Chief  Executive  Officer,  its  Executive  Chairman,  and  its  former  Vice  Chairman  are  directors  of  Tower 
Properties Company (Tower) and, together with members of their immediate families, beneficially own approximately 66% of 
the outstanding stock of Tower.  At December 31, 2023, Tower owned 257,680 shares of Company stock.  Tower is primarily 
engaged in the business of owning, developing, leasing and managing real property.  

Payments  from  the  Company  and  its  affiliates  to  Tower  are  summarized  below.  These  payments,  with  the  exception  of 
dividend payments, relate to property management services, including construction oversight, on three Company-owned office 
buildings and related parking garages in downtown Kansas City.   

(In thousands)

Leasing agent fees

Operation of parking garages

Building management fees

Property construction management fees

Project consulting fees

Dividends paid on Company stock held by Tower

Total

2023

2022

2021

$ 

434  $ 

125  $ 

111

2,202

360

419

265

100

2,118

184

—

248

31 

71

2,046

143

84

234

$ 

3,791  $ 

2,775  $ 

2,609 

Tower has a $13.5 million line of credit with the Bank which is subject to normal credit terms and has a variable interest 
rate.   The line of credit is collateralized by Company stock and based on collateral value had a maximum borrowing amount of 
approximately $11.0 million at December 31, 2023.  There were no borrowings under this line during 2023, and no balance was 
outstanding at December 31, 2023.  There were no borrowings during 2022 and 2021, and there was no balance outstanding at 
December 31, 2022 or 2021.  Letters of credit may be collateralized under this line of credit; however, there were no letters of 
credit outstanding during 2023, 2022 or 2021, and thus, no fees were received during these periods.  From time to time, the 
Bank extends additional credit to Tower for construction and development projects.  No construction loans were outstanding 
during 2023, 2022 and 2021.

Tower  leases  office  space  in  the  Kansas  City  bank  headquarters  building  owned  by  the  Company.    Rent  paid  to  the 
Company totaled $82 thousand in 2023, $82 thousand in 2022, and $83 thousand in 2021, at $17.50, $17.44 and $17.25 per 
square foot, for years 2023, 2022, and 2021, respectively. 

Directors of the Company and their beneficial interests have deposit accounts with the Bank and may be provided with cash 
management  and  other  banking  services,  including  loans,  in  the  ordinary  course  of  business.    Such  loans  were  made  on 
substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions 
with other unrelated persons and did not involve more than the normal risk of collectability. See Note 2 Loans and Allowance 
for Credit Losses for additional information for loans to directors and executive officers of the Company and the Bank, and to 
their affiliates.  

138

23. Parent Company Condensed Financial Statements

Following are the condensed financial statements of Commerce Bancshares, Inc. (Parent only) for the periods indicated:

Condensed Balance Sheets

(In thousands)

Assets

Investment in consolidated subsidiaries:

Bank

Non-banks

Cash

Investment securities:

Available for sale debt

Equity

Note receivable due from bank subsidiary

Advances to subsidiaries, net of borrowings

Income tax receivable and deferred tax assets

Other assets

Total assets

Liabilities and stockholders’ equity

Pension obligation

Other liabilities

Total liabilities

Stockholders’ equity

Total liabilities and stockholders’ equity

Condensed Statements of Income

(In thousands)

Income

Dividends received from consolidated bank subsidiary

Earnings of consolidated subsidiaries, net of dividends

Interest and dividends on investment securities

Management fees charged to subsidiaries

Investment securities gains (losses)

Net interest income on advances and note to subsidiaries

Other

Total income

Expense

Salaries and employee benefits

Professional fees

Data processing fees paid to affiliates

Other

Total expense

Income tax benefit

Net income

139

December 31

2023

2022

$ 

2,390,595  $ 

2,008,454 

160,244   

322,573   

138,501 

233,261 

5,081   

11,396   

50,000   

1,800   

10,263   

30,486   

5,207 

11,129 

50,000 

20,529 

11,987 

26,539 

$ 

$ 

2,982,438  $ 

2,505,607 

4,107  $ 

34,215   

38,322   

7,446 

32,870 

40,316 

2,944,116   

2,465,291 

$ 

2,982,438  $ 

2,505,607 

For the Years Ended December 31

2023

2022

2021

$ 

280,000  $ 

300,001  $ 

203,570   

203,965   

2,905   

47,773   

(621)   

2,636   

2,842   

2,480   

38,632   

(872)   

1,403   

3,709   

539,105   

549,318   

41,549   

3,580   

3,347   

16,264   

64,740   

(2,695)   

44,352   

2,740   

3,173   

15,595   

65,860   

(4,941)   

340,001 

200,461 

2,162 

36,310 

79 

51 

2,927 

581,991 

37,362 

2,006 

2,834 

12,973 

55,175 

(3,949) 

$ 

477,060  $ 

488,399  $ 

530,765 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Statements of Cash Flows

(In thousands)

Operating Activities

Net income

Adjustments to reconcile net income to net cash provided by operating activities:

Earnings of consolidated subsidiaries, net of dividends

Other adjustments, net

Net cash provided by operating activities

Investing Activities

(Increase) decrease in investment in subsidiaries, net

Proceeds from maturities/pay downs of investment securities

Purchases of investment securities

(Increase) decrease in advances to subsidiaries, net

Net purchases of building improvements and equipment

Net cash provided by (used in) investing activities

Financing Activities

Purchases of treasury stock

Issuance of stock under equity compensation plans

Cash dividends paid on common stock

Net cash used in financing activities

Increase (decrease) in cash

Cash at beginning of year

Cash at end of year

Income tax receipts, net

For the Years Ended December 31

2023

2022

2021

$ 

477,060  $ 

488,399  $ 

530,765 

(203,570)   

(203,965)   

(200,461) 

5,749   

2,557   

8,842 

279,239   

286,991   

339,146 

4,348   

15   

(902)   

18,729   

(490)   

21,700   

(9)   

38   

(4,534)   

19,996   

(741)   

6 

22 

(4,786) 

(8,618) 

(28) 

14,750   

(13,404) 

(76,890)   

(186,622)   

(129,361) 

(3)   

(8)   

(15) 

(134,734)   

(127,466)   

(122,693) 

(211,627)   

(314,096)   

(252,069) 

89,312   

233,261   

(12,355)   

245,616   

322,573  $ 

233,261  $ 

73,673 

171,943 

245,616 

(3,254)  $ 

(587)  $ 

(4,808) 

$ 

$ 

Dividends paid by the Parent to its shareholders were substantially provided from Bank dividends.  The Bank may distribute 
common dividends without prior regulatory approval, provided that the dividends do not exceed the sum of net income for the 
current  year  and  retained  net  income  for  the  preceding  two  years,  subject  to  maintenance  of  minimum  capital  requirements.  
The  Parent  charges  fees  to  its  subsidiaries  for  management  services  provided,  which  are  allocated  to  the  subsidiaries  based 
primarily on total average assets.  The Parent makes cash advances to its private equity subsidiary for general short-term cash 
flow purposes.  Advances may be made to the Parent by its subsidiary bank for temporary investment of idle funds.  Interest on 
such advances is based on market rates.

The Bank has $50.0 million of borrowings from the Parent as part of its strategy to manage FDIC insurance premiums.  The 

note has a rolling 13 month maturity, and the interest rate is a variable rate equal to the one year treasury rate. 

For the past several years, the Parent has maintained a $20.0 million line of credit for general corporate purposes with the 

Bank.  The Parent has not borrowed under this line during the past three years.  

The Parent plans to fund an additional $69.4 million relating to private equity investments over the next several years.  The 

investments are made directly by the Parent and through non-bank subsidiaries.

At December 31, 2023, the fair value of the investment securities held by the Parent consisted of investments of $5.1 million 
in  corporate  bonds,  $5.4  million  in  preferred  and  common  stock  with  readily  determinable  fair  values,  and  $6.0  million  in 
equity  securities  that  do  not  have  readily  determinable  fair  values.    The  Parent  also  holds  823,447  shares  of  Visa  Class  B-1 
common stock, which are discussed in Note 3.

140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND

    FINANCIAL DISCLOSURE

There were no changes in or disagreements with accountants on accounting and financial disclosure.

Item 9a.   CONTROLS AND PROCEDURES

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures

Under the supervision and with the participation of our management, including our principal executive officer and principal 
financial  officer,  we  conducted  an  evaluation  of  our  disclosure  controls  and  procedures,  as  such  term  is  defined  in  Rules 
13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934. Based on this evaluation, our principal executive officer 
and  our  principal  financial  officer  concluded  that  our  disclosure  controls  and  procedures  were  effective  as  of  the  end  of  the 
period covered by this annual report.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such 
term  is  defined  in  Exchange  Act  Rules  13a-15(f)  and  15d-15(f).  Under  the  supervision  and  with  the  participation  of  our 
management,  including  our  principal  executive  officer  and  principal  financial  officer,  we  conducted  an  evaluation  of  the 
effectiveness  of  our  internal  control  over  financial  reporting  based  on  the  framework  in  Internal  Control  —  Integrated 
Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission.    Based  on  our 
evaluation  under  the  framework  in  Internal  Control  —  Integrated  Framework  (2013),  our  management  concluded  that  our 
internal control over financial reporting was effective as of December 31, 2023.   

The  Company’s  internal  control  over  financial  reporting  as  of  December  31,  2023  has  been  audited  by  KPMG  LLP,  an 

independent registered public accounting firm, as stated in their report which follows.

Changes in Internal Control Over Financial Reporting

 No change in the Company’s internal control over financial reporting occurred that has materially affected, or is reasonably 

likely to materially affect, such controls during the last quarter of the period covered by this report. 

141

Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Commerce Bancshares, Inc.: 

Opinion on Internal Control Over Financial Reporting 

We have audited Commerce Bancshares, Inc. and subsidiaries' (the Company) internal control over financial reporting as of 
December 31, 2023, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, 
effective internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2023 and 2022, the related consolidated 
statements of income, comprehensive income, changes in equity, and cash flows for each of the years in the three-year period 
ended December 31, 2023, and the related notes (collectively, the consolidated financial statements), and our report dated 
February 22, 2024 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report 
on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Kansas City, Missouri
February 22, 2024 

142

 
 
 
 
 
 
 
 
 
 
 
 
Item 9b.  OTHER INFORMATION

During the three months ended December 31, 2023, none of the officers or directors of the Company adopted or terminated 
any contract, instruction or written plan for the purchase or sale of our securities that was intended to satisfy the affirmative 
defense conditions of Rule 10b5-1(c) or any "non-Rule 10b5-1 trading arrangement."

Item 9c.  DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

None 

PART III

Item 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by Items 401, 405, 406 and 407(c)(3), (d)(4) and (d)(5) of Regulation S-K regarding executive 
officers, directors, and corporate governance is included at the end of Part I of this Form 10-K under the caption “Information 
about the Company's Executive Officers” and under the captions “Proposal One - Election of the 2027 Class of Directors”, 
"Corporate  Governance  Guidelines  and  Code  of  Ethics",  “Delinquent  Section  16(a)  Reports”,  “Audit  and  Risk  Committee 
Report”,  “Committees  of  the  Board"  and  "Shareholder  Proposals  and  Nominations"  in  the  Company's  definitive  Proxy 
Statement  relating  to  the  Annual  Meeting  of  Shareholders  to  be  held  on  April  17,  2024,  which  is  incorporated  herein  by 
reference.

The  Company’s  senior  financial  officer  code  of  ethics  for  the  chief  executive  officer  and  senior  financial  officers  of  the 
Company,  including  the  chief  financial  officer,  principal  accounting  officer  or  controller,  or  persons  performing  similar 
functions, is available on the Company's website at investor.commercebank.com/overview/corporate-governance. Amendments 
to, and waivers of, the code of ethics are posted on this website.

Item 11.  EXECUTIVE COMPENSATION

The  information  required  by  Items  402  and  407(e)(4)  and  (e)(5)  of  Regulation  S-K  regarding  executive  compensation  is 
included under the captions “Compensation Discussion and Analysis”, “Executive Compensation”, “Director Compensation”, 
“Compensation and Human Resources Committee Report”, and “Compensation and Human Resources Committee Interlocks 
and Insider Participation” in the Company's definitive Proxy Statement relating to the Annual Meeting of Shareholders to be 
held on April 17, 2024, which is incorporated herein by reference.

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

RELATED STOCKHOLDER MATTERS

The information required by Items 201(d) and 403 of Regulation S-K is included under the captions “Equity Compensation 
Plan Information” and “Security Ownership of Certain Beneficial Owners and Management” in the Company's definitive Proxy 
Statement  relating  to  the  Annual  Meeting  of  Shareholders  to  be  held  on  April  17,  2024,  which  is  incorporated  herein  by 
reference.

Item 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 

INDEPENDENCE

The information required by Items 404 and 407(a) of Regulation S-K is covered under the captions “Proposal One - Election 
of the 2027 Class of Directors”, “Corporate Governance - Director Independence”, and "Corporate Governance - Transactions 
with Related Persons" in the Company's definitive Proxy Statement relating to the Annual Meeting of Shareholders to be held 
on April 17, 2024, which is incorporated herein by reference.

Item 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES

Our independent registered public accounting firm is KPMG, LLP, Kansas City, Missouri, PCAOB Firm ID: 185

The  information  required  by  Item  9(e)  of  Schedule  14A  is  included  under  the  captions  “Pre-approval  of  Services  by  the 
External Independent Registered Public Accounting Firm” and “Fees Paid to KPMG LLP” in the Company's definitive Proxy 
Statement  relating  to  the  Annual  Meeting  of  Shareholders  to  be  held  on  April  17,  2024,  which  is  incorporated  herein  by 
reference.

143

PART IV

Item 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) The following documents are filed as a part of this report:

(1)

(2)

Financial Statements:
Consolidated Balance Sheets     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Income   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Comprehensive Income     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Changes in Equity     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated Statements of Cash Flows      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes to Consolidated Financial Statements    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of Quarterly Statements of Income     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financial Statement Schedules:
All schedules are omitted as such information is inapplicable or is included in the financial 
statements.

Page

67
68
69
70
71
72
64

(b) The exhibits filed as part of this report and exhibits incorporated herein by reference to other documents are listed 
below.

3 —Articles of Incorporation and By-Laws:

(1) Restated Articles of Incorporation, as amended through April 28, 2023, were filed in quarterly report on Form 
10-Q (Commission file number 1-36502) dated May 4, 2023, and the same are hereby incorporated by reference.

(2) By-Laws, as amended, were filed in annual report on Form 10-K (Commission file number 1-36502) dated 
February 25, 2020, and the same are hereby incorporated by reference.

(3) Termination of Certificate of Designation of 6.00% Series B Non-Cumulative Perpetual Preferred Stock of 
Commerce  Bancshares,  Inc.  was  filed  in  current  report  on  Form  8-K  (Commission  file  number  0-2989)  dated 
September 1, 2020, and the same is hereby incorporated by reference.

4 — Instruments defining the rights of security holders, including indentures:

(1) Pursuant to paragraph (b)(4)(iii) of Item 601 Regulation S-K, Registrant will furnish to the Commission upon 
request copies of long-term debt instruments.

(2) Description of Commerce Bancshares, Inc. registered securities.

10 — Material Contracts (Except for the Development Services Agreement and associated Amendments to the Development 
Service Agreement listed below, each of the following is a management contract or compensatory plan arrangement):

(1) Commerce Bancshares, Inc. Executive Incentive Compensation Plan amended and restated as of December 1, 
2023, was filed in quarterly report on Form 10-Q (Commission file number 1-36502) dated November 6, 2023, 
and the same is hereby incorporated by reference.

(2)  Commerce  Bancshares,  Inc.  Stock  Purchase  Plan  for  Non-Employee  Directors  amended  and  restated  as  of 
April 17, 2013 was filed in current report on Form 8-K (Commission file number 0-2989) dated April 23, 2013, 
and the same is hereby incorporated by reference.

(3)  Commerce  Bancshares,  Inc.  Stock  Purchase  Plan  for  Non-Employee  Directors  amended  and  restated  as  of 
December 21, 2021 was filed in registration statement on Form S-8 (Commission file number 333-262580) dated 
February 8, 2022, and the same is hereby incorporated by reference.  

(4) Commerce Executive Retirement Plan amended and restated as of January 28, 2011 was filed in annual report 
on Form 10-K (Commission file number 0-2989) dated February 25, 2011, and the same is hereby incorporated 
by reference.

(5) 2009 Form of Severance Agreement between Commerce Bancshares, Inc. and the persons listed at the end of 
such agreement was filed in annual report on Form 10-K (Commission file number 1-36502) dated February 24, 
2015, and the same is hereby incorporated by reference.

144

(6) 2015 Form of Severance Agreement between Commerce Bancshares, Inc. and the persons listed at the end of 
such agreement was filed in annual report on Form 10-K (Commission file number 1-36502) dated February 24, 
2015, and the same is hereby incorporated by reference.

(7) 2009 Form of Severance Agreement between Commerce Bancshares, Inc. and the persons listed at the end of 
such agreement was filed in annual report on Form 10-K (Commission file number 1-36502) dated February 21, 
2019, and the same is hereby incorporated by reference.

(8)  Commerce  Bancshares,  Inc.  2024  Compensatory  Arrangements  with  CEO  and  Named  Executive  Officers 
were filed in amended current report on Form 8-K (Commission file number 1-36502) dated February 6, 2024, 
and the same is hereby incorporated by reference.

(9) Commerce Bancshares, Inc. Amended and Restated Equity Incentive Plan, amended and restated as of April 
19, 2023, was filed in current report on Form 8-K (Commission file number 1-36502) dated April 25, 2023, and 
the same is hereby incorporated by reference.

(10)  Commerce  Bancshares,  Inc.  Stock  Appreciation  Rights  Agreement  and  Commerce  Bancshares,  Inc. 
Restricted Stock Award Agreement, pursuant to the 2005 Equity Incentive Plan, were filed in current report on 
Form 8-K (Commission file number 0-2989) dated February 23, 2006, and the same are hereby incorporated by 
reference.

(11) Commerce Bancshares, Inc. Stock Appreciation Rights Agreement, Commerce Bancshares, Inc. Restricted 
Stock  Award  Agreements  for  Executive  Officers,  and  Commerce  Bancshares,  Inc.  Restricted  Stock  Award 
Agreements for Employees other than Executive Officers, pursuant to the 2005 Equity Incentive Plan, were filed 
in quarterly report on Form 10-Q (Commission file number 0-2989) dated May 6, 2013, and the same are hereby 
incorporated by reference.

(12)  Form  of  Notice  of  Grant  of  Award  and  Award  Agreement  for  Restricted  Stock  for  Executive  Officers, 
pursuant to the Commerce Bancshares, Inc. 2005 Equity Incentive Plan, was filed in quarterly report on Form 
10-Q (Commission file number 0-2989) dated May 7, 2014, and the same is hereby incorporated by reference.

(13)  Form  of  Notice  of  Grant  of  Award  and  Award  Agreement  for  Restricted  Stock  for  Employees  other  than 
Executive  Officers,  pursuant  to  the  Commerce  Bancshares,  Inc.  2005  Equity  Incentive  Plan,  was  filed  in 
quarterly  report  on  Form  10-Q  (Commission  file  number  0-2989)  dated  May  7,  2014,  and  the  same  is  hereby 
incorporated by reference.

(14) Form of Notice of Grant of Award and Award Agreement for Stock Appreciation Rights, pursuant to the 
Commerce  Bancshares,  Inc.  2005  Equity  Incentive  Plan,  was  filed  in  quarterly  report  on  Form  10-Q 
(Commission file number 0-2989) dated May 7, 2014, and the same is hereby incorporated by reference.

(15) Form of Notice of Grant of Award and Award Agreement for Restricted Stock, pursuant to the Commerce 
Bancshares, Inc. 2005 Equity Incentive Plan, was filed in annual report on Form 10-K (Commission file number 
1-36502) dated February 21, 2019, and the same is hereby incorporated by reference. 

21 — Subsidiaries of the Registrant

23 — Consent of Independent Registered Public Accounting Firm

24 — Power of Attorney

31.1 — Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

31.2 — Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

32 — Certifications of CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002

97 — Commerce Bancshares, Inc. Incentive Compensation Clawback Policy

101 — Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Balance Sheets, (ii) the 
Consolidated Statements of Income, (iii) the Consolidated Statements of Comprehensive Income, (iv) the Consolidated 
Statements of Changes in Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to Consolidated Financial 
Statements, tagged as blocks of text and in detail.  The instance document does not appear in the interactive data file because 
its XBRL tags are embedded within the inline XBRL document.

104 — Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

Item 16.  FORM 10-K SUMMARY

None.

145

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 

this report to be signed on its behalf by the undersigned thereunto duly authorized this 22nd day of February 2024.

SIGNATURES

COMMERCE BANCSHARES, INC.

By:

/s/ MARGARET M. ROWE
Margaret M. Rowe

Vice President & Secretary

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the Registrant and in the capacities indicated on the 22nd day of February 2024.

By:

By:

By:

/s/ JOHN W. KEMPER

John W. Kemper

Chief Executive Officer

/s/ CHARLES G. KIM
Charles G. Kim

Chief Financial Officer

/s/ PAUL A. STEINER
Paul A. Steiner

Controller

(Chief Accounting Officer)

All the Directors on the Board of Directors*

Terry D. Bassham

Blackford F. Brauer

W. Kyle Chapman

 Karen L. Daniel

Earl H. Devanny, III

June McAllister Fowler

 David W. Kemper

John W. Kemper

Jonathan M. Kemper

Benjamin F. Rassieur, III

Todd R. Schnuck

Christine B. Taylor

Kimberly G. Walker

____________
*  The Directors of Registrant listed executed a power of attorney authorizing Margaret M. Rowe, their attorney-in-fact, to sign 

this report on their behalf.

/s/ MARGARET M. ROWE
Margaret M. Rowe

Attorney-in-Fact

By:

146

 
 
Exhibit 21

The consolidated subsidiaries of the Registrant at February 1, 2024 were as follows:

Name
CBI-Kansas, Inc.     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kansas

State or Other
Jurisdiction of
Incorporation

Commerce Bank     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Commerce Brokerage Services, Inc.    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Clayton Holdings, LLC      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Clayton Financial Corp.      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Clayton Realty Corp.      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Illinois Financial, LLC       . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delaware
Illinois Realty, LLC     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delaware
Commerce Insurance Services, Inc.       . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Commerce Investment Advisors, Inc.   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
CBI Equipment Finance, Inc.      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
CB Acquisition, LLC    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delaware
LJ Hart & Company       . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
Tower Redevelopment Corporation        . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
CFB Partners, LLC      . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delaware
CFB Venture Fund I, Inc.     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri
CFB Venture Fund, L.P.       . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delaware
Capital for Business, Inc.    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missouri

Consent of Independent Registered Public Accounting Firm 

We consent to the incorporation by reference in the registration statements No. 33-28294, No. 33-82692, No. 33-8075, No. 
33-78344, No. 333-14651, No. 333-186867, No. 333-188374, No. 333-214495, No. 333-262580, and No. 333-271679 on Form 
S-8 and No. 333-140221 on Form S-3ASR of our reports dated February 22, 2024, with respect to the consolidated financial 
statements of Commerce Bancshares, Inc. and the effectiveness of internal control over financial reporting.

Exhibit 23

KPMG LLP

Kansas City, Missouri
February 22, 2024 

 
POWER OF ATTORNEY

Exhibit 24

KNOW  ALL  MEN  BY  THESE  PRESENTS,  that  the  undersigned  do  hereby  appoint  Margaret  M.  Rowe  and  Paul  A. 
Steiner, or either of them, attorney for the undersigned to sign the Annual Report on Form 10-K of Commerce Bancshares, Inc., 
for the fiscal year ended December 31, 2023, together with any and all amendments which might be required from time to time 
with respect thereto, to be filed with the Securities and Exchange Commission under the Securities Exchange Act of 1934, with 
respect to Commerce Bancshares, Inc., with full power and authority in either of said attorneys to do and perform in the name 
of and on behalf of the undersigned every act whatsoever necessary or desirable to be done in the premises as fully and to all 
intents and purposes as the undersigned might or could do in person.

IN WITNESS WHEREOF, the undersigned have executed these presents as of this 2nd day of February, 2024.

/s/ TERRY D. BASSHAM

/s/ BLACKFORD F. BRAUER

/s/ W. KYLE CHAPMAN

/s/ KAREN L. DANIEL

/s/ EARL H. DEVANNY, III

/s/ JUNE MCALLISTER FOWLER

/s/ DAVID W. KEMPER

/s/ JOHN W. KEMPER

/s/ JONATHAN M. KEMPER

/s/ BENJAMIN F. RASSIEUR, III

/s/  TODD R. SCHNUCK

/s/ CHRISTINE B. TAYLOR

/s/ KIMBERLY G. WALKER

CERTIFICATION

Exhibit 31.1

I, John W. Kemper, certify that:

1. I have reviewed this annual report on Form 10-K of Commerce Bancshares, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such  statements  were  made,  not 
misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present 
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be 
designed  under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being 
prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

(d)  Disclosed  in  this  report  any  change  in  the  registrant’s  internal  control  over  financial  reporting  that  occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  registrant’s  internal  control  over  financial 
reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons 
performing the equivalent functions):

(a)  All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting.

February 22, 2024

/s/ JOHN W. KEMPER

John W. Kemper
President and
Chief Executive Officer

 
 
 
 
 
CERTIFICATION

Exhibit 31.2

I, Charles G. Kim, certify that:

1. I have reviewed this annual report on Form 10-K of Commerce Bancshares, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such  statements  were  made,  not 
misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present 
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;

4.  The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be 
designed  under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated 
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being 
prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by 
this report based on such evaluation; and

(d)  Disclosed  in  this  report  any  change  in  the  registrant’s  internal  control  over  financial  reporting  that  occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  registrant’s  internal  control  over  financial 
reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  the  registrant’s  board  of  directors  (or  persons 
performing the equivalent functions):

(a)  All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting.

February 22, 2024

/s/ CHARLES G. KIM

Charles G. Kim
Executive Vice President and
Chief Financial Officer

 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32

In connection with the Annual Report of Commerce Bancshares, Inc. (the “Company”) on Form 10-K for the year ended 
December  31,  2023  as  filed  with  the  Securities  and  Exchange  Commission  on  the  date  hereof  (the  “Report”),  we,  John  W. 
Kemper  and  Charles  G.  Kim,  Chief  Executive  Officer  and  Chief  Financial  Officer,  respectively,  of  the  Company,  hereby 
certify, pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the 
best of our knowledge:

(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; 

and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company.

/s/ JOHN W. KEMPER
John W. Kemper
Chief Executive Officer

/s/ CHARLES G. KIM
Charles G. Kim
Chief Financial Officer

February 22, 2024

A signed original of this written statement required by Section 906 has been provided to the Company and will be retained by 
the Company and furnished to the Securities and Exchange Commission or its staff upon request.

CORPOR ATE HEADQUARTERS 
1000 Walnut Street 
P.O. Box 419248 
Kansas City, MO 64141-6248 
816.234.2000 
www.commercebank.com

TR ANSFER AGENT, REGISTR AR  
AND DIVIDEND DISBURSING AGENT 
Shareholder correspondence should be mailed to: 
Computershare 
P.O. Box 43006 
Providence, RI 02940-3006 

Overnight correspondence should be sent to: 
Computershare 
150 Royall Street, Suite 101 
Canton, MA 02021 

Within USA Telephone: 800.317.4445 
Outside USA Telephone: 781.575.2879 
Hearing Impaired/TDD: 800.952.9245 
Website: www.computershare.com/investor 

Shareholder online inquiries: 
https://www.us.computershare.com/investor/contact

STOCK EXCHANGE LISTING 
Nasdaq 
Common Stock Symbol: CBSH

ANNUAL MEETING 
This year’s annual meeting will be a virtual meeting of 
shareholders. The meeting will be held Wednesday,  
April 17, 2024, at 9:30 a.m. Central, and you may attend 
via webcast. Please note there is no in-person meeting  
to attend.

INVESTOR INQUIRIES 
Shareholders, analysts and others seeking information 
about the company should direct their inquiries to: 
Matt Burkemper 
Senior Vice President, Commerce Bank 
Corporate Development and Investor Relations 
8001 Forsyth Boulevard 
St. Louis, MO 63105 
314.746.7485 
CBSHInvestorRelations@commercebank.com

SHAREHOLDERS MAY RECEIVE FUTURE ANNUAL REPORTS AND PROXY MATERIALS ONLINE 

To receive materials electronically rather than by mail, individuals who hold stock in their name may enroll for 
electronic delivery at Computershare’s investor website: www.computershare.com/investor 
•  If you have already created a login ID and password at the above site, log in and follow the prompts to “Enroll in  
  Electronic Delivery.” 
•  If you have not created a login ID and password at the above site, choose “Create Login.” You will need the Social  
  Security  number or tax ID number associated with your Commerce  stock account to create the login. After you  
  have created your login, follow the  prompts to “Enroll in Electronic Delivery.”

Please note:  
•  Your consent is entirely revocable. 
•  You can always vote your proxy on the internet whether or not you elect to receive your materials electronically.

Shareholders who hold their Commerce stock through a bank, broker or other holder of record should refer to the 
information provided by that entity for instructions on how to elect to view future Annual Reports and Proxy Statements 
over the internet. 

Employee PIP [401(k)] shareholders who have a company email address and online access will automatically be enrolled to 
receive the Annual Report, Proxy Statement and proxy card over the internet unless they choose to opt out by emailing the 
corporate secretary at Peggy.Rowe@commercebank.com.

 
 
 
 
C O M M E R C E   B A N C S H A R E S ,  I N C .

1000 WALNUT 
P.O. BOX 419248

KANSAS CITY, MO 64141-6248 

Phone: 816.234.2000 
            800.892.7100

Email: CBSHInvestorRelations@commercebank.com
Website: www.commercebank.com

An Equal Opportunity Employer

Copyright © 2024 Commerce Bancshares, Inc.  All rights reserved.