Quarterlytics / Commonwealth Bank of Australia

Commonwealth Bank of Australia

cba · ASX
Claim this profile
Ticker cba
Exchange ASX
Sector
Industry
Employees 10,000+
← All annual reports
FY2017 Annual Report · Commonwealth Bank of Australia
Sign in to download
Loading PDF…
Annual Report 2017

Commonwealth Bank of Australia  |  ACN 123 123 124  

Contents 

Our business 
Who we are 

2017 highlights 

Where our income and profits go 

Chairman and CEO statement 

Our strategy 

Business risks 

Performance overview 

Corporate responsibility  

Corporate governance 
Our board 

Our senior management team 

Our governance 

Directors’ report 

Financial report 

2
2

3

4

6

12

22

25

39

49
50

52

55

59

84

Other information 

202

1

Our vision is to excel at 
securing and enhancing 
the financial wellbeing of 
people, businesses and 
communities. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information72

Who we are

Commonwealth Bank 
is a leading provider 
of integrated financial 
services. We provide retail, 
business and institutional 
banking and wealth 
management products 
and services.

1 in 3 Australians call 
us their main financial 
institution.

CBA Group

g
n

i

k
n
a
B

e
c
n
a
r
u
s
n

I

s
e

i
t
i
r
u
c
e
S

t
n
e
m
t
s
e
v
n

I

Our vision

Our vision is to excel at securing and enhancing 
the financial wellbeing of people, businesses 
and communities. 

Our values

We are guided by our values in every interaction 
with our customers, colleagues and the broader 
community. 

• Integrity 
• Accountability 
• Collaboration
• Excellence
• Service

Our strategy

Customer focus is the overarching priority of 
our strategy. 

To support our customers we invest in four 
capabilities:

People 

 Vibrant customer-focused culture 
and people

Technology 

 Application of world-leading 
technology to financial services

Productivity 

 Productivity and efficiency for 
better customer service

Financial 
strength  

Strength and flexibility of our 
balance sheet

This strategy enables us to create long-term value 
for customers, shareholders, our people and the 
broader community.

2017 highlights

3

Customers, shareholders, our people and the 
community all benefit from our performance.

Our customers

16.6m
customers

6.2m customers  
using digital channels

1

#1
customer
satisfaction

Retail, internet 

Equal #1 in business 

Our shareholders

800,000+

shareholders
plus millions more hold 
CBA shares through their 
superannuation funds

Our people

51,800

employees
across 11 countries

Our community

$3.9bn
in taxes

Australia’s largest 
taxpayer

$9,881m

net profit
after tax (cash), up 5%

10.1% Common Equity  
Tier 1 capital ratio  
(APRA basis)

44%

management
roles held by 
women

40% of Board Directors  
are women

$272m
total community 
investment

574,246 students  
enrolled in Start Smart

326,146 School  
Banking students

Launched Teaching 
Awards

330,000

new home loans

30,000 loans for 
Australian first  
home buyers

$4.29

dividend
per share, fully franked

16.0% return on equity

69%

staff working  
flexibly

39.1 hours of training  
per employee

$2.8bn 
lending to 
renewable energy 
projects

48.5% reduction in direct 
emissions since 2009

Committed to playing our 
part in limiting climate 
change to well below  
2o Celsius 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information74
4

Where our income and profits go

In 2017, Commonwealth Bank earned income of $26bn

 $16.1bn  
was spent on:

$6.3bn  

Salaries 

•  we employ 51,800 people in 11 countries

• 41,600 are employed in Australia

•  we employ 1 in every 10 people working  
in the Australian financial services sector

$4.8bn  

Expenses

•  includes payments to 
more than 5,000 SME 
partners and suppliers

•  90% of our suppliers are 
Australian businesses

• 1,350 branches

$3.9bn  

Tax

• we are Australia’s largest taxpayer

•  our Australian tax expense in FY17 represents  

around 5% of Australia’s total company tax

• we have signed the Voluntary Tax Transparency Code 

$1.1bn  

Loan impairment

• the cost of lending across the economy

24% 

18% 

15% 

4% 

In 2017, Commonwealth Bank earned income of $26bn

5

From profit of 
$9.9bn 
three quarters goes to shareholders 
and the rest is reinvested: 

$7.4bn  

Dividends 

•  75% of profits returned to shareholders 

•  the average retail shareholder will receive 

approximately $3,820 in dividends this year

•  almost 800,000 retail shareholders hold 

CBA shares directly, millions more hold CBA 
shares through their superannuation funds

29% 

10% 

$2.5bn  

Reinvested

•  we invest profit back into the business  
to make it better for our customers 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information76
6

Chairman and CEO 
statement

Commonwealth Bank has again delivered strong 
financial performance, guided by our vision to 
excel at securing and enhancing the financial 
wellbeing of customers, shareholders, our people, 
and the broader community. 

7

Ownership of 
Commonwealth Bank is 
first and foremost with 
the people of Australia, 
so when we do well as 
a company, millions of 
Australians also prosper. 

For the 2017 financial year, cash net 
profit was $9,881 million, up 5% on the 
prior year. Your Board determined a 
final dividend of $2.30 per share, taking 
the total dividend to $4.29 per share, up 
9 cents on 2016. In total, $7.4bn of your 
company’s profits is being returned to 
shareholders as dividends. Return on 
equity for the year was 16%. 

Operating income increased by 4%, 
excluding the sale of our remaining 
investment in Visa Inc. This was driven 
by 4% higher net interest income from 
our lending activities and 5% higher 
other banking income which includes 
commissions, lending fees and trading. 
Funds management and insurance 
income was flat.

Costs were kept under control, with 
expenses increasing by 2%, excluding 
the accelerated amortisation taken as a 
one-off expense this year. The Group’s 
cost-to-income ratio on an underlying 
basis was reduced by a further 60 basis 
points, to 41.8%. 

The credit quality of our loan portfolio 
was sound and loan impairment 
expense remained low, with the ratio 
of loan impairment expense to average 
gross loans and acceptances at 15 
basis points. 

In 2017, your bank served 
16.6 million customers, returned 
75% of cash profits to our 
shareholders, employed 51,800 
people, and paid $3.9 billion in tax.

We provided $197 billion in new 
lending to businesses and individual 
customers to help them grow their 
businesses and buy a home, insured 
more than 6 million customers, and 
helped 1.8 million customers invest 
for the future. We sourced goods and 
services worth $4.8 billion, including 
from more than 5,000 SME partners 
and suppliers. Remaining profits were 
invested back into the business, to fund 
innovation and growth. 

Commonwealth Bank 
also continued to play its 
role in helping secure a 
strong economy – as an 
enabler of employment, 
business opportunity, 
financial security, 
innovation and growth. 

Delivering for our 
shareholders

This year we have especially 
appreciated the ongoing support 
of our shareholders: the almost 
800,000 retail shareholders  
who own CBA shares directly, 
and the millions more who 
own CBA shares through their 
superannuation funds. 

We understand that many shareholders 
depend on the income they receive 
from their investment in Commonwealth 
Bank, so our aim is to deliver sector-
leading earnings growth and returns, 
and a stable dividend stream. 

Capital and funding

In 2017 we maintained our 
commitment to financial strength 
across all capital, funding and 
liquidity metrics. 

From 1 July 2016, the Australian 
Prudential Regulation Authority (APRA) 
requirement to hold additional capital for 
Australian residential mortgages came 
into effect. This regulatory change was 
the driver of our capital raising during the 
2016 financial year. The mortgage risk 
weight change ultimately had a 114 basis 
point negative impact on our Common 
Equity Tier 1 (CET1) ratio in 2017. 

We continued to strengthen our capital 
position during the year through organic 
capital growth, resulting in a CET1 
ratio of 10.1% on an APRA basis as at 
30 June 2017. 

Our CET1 ratio on 
an internationally 
comparable basis was 
15.6%, so we have 
maintained our position 
in the top quartile of 
international peer bank 
capital rankings. 

After the financial year end, in July 2017, 
APRA provided clarity on the additional 
capital required for the Australian 
banking sector to have capital ratios that 
are considered ‘unquestionably strong’. 
APRA’s expectation is that the major 
Australian banks will operate with a 
CET1 ratio average benchmark of 10.5% 
or more by 1 January 2020.

Our strong organic capital generation 
and commitment to financial strength 
give us confidence that we will meet 
APRA’s benchmark.

As at year end, the Group’s Liquidity 
Coverage Ratio was 129%, our Net 
Stable Funding Ratio was 107%, 
customer deposits provided 67% of 
funding, and the tenor of our long-term 
wholesale funding was 4.1 years. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information78

Chairman and CEO statement  
continued

Our performance at a glance

Total shareholder return 
Source: Bloomberg

5 years   

104.8%

3 years 20.3% 

1 year 17.4%

Dividends 
Fully franked, per share

Earnings  
Cash basic earnings per share

2017   

 2%

$4.29

2016 $4.20 

2015 $4.20

2014 $4.01 

Efficiency ratio 
Cost-to-income

2017*   

41.8%

2016 42.4% 

2015 42.8%

2014 42.9% 

*underlying basis

2017   

 4%

574.4C

2016 554.8c 

2015 556.9c 

2014 532.7c 

Margins  
Net interest margin 

2017   

2.11%

2016 2.14% 

2015 2.15% 

2014 2.19% 

Capital ratio 
Common Equity Tier 1 (APRA)

Returns 
Cash return on equity 

2017   

10.1%

2016 10.6% 

2015 9.1%

2014 9.3% 

2017   

16.0%

2016* 16.5% 

2015 18.2%

2014 18.7%

*Impacted by $5.1bn capital raising

Further detail on financial performance at a Group and business 
unit level can be found in the Performance Overview section. 

Delivering for our 
customers

These sound financial outcomes 
are the result of continued 
execution of our long-term 
strategy. The overarching priority 
of our strategy is customer focus, 
so we are pleased that we ranked 
number one for retail customer 
satisfaction and equal first for 
business customer satisfaction  
as at 30 June 2017.1

Customer satisfaction is achieved by 
providing customers with the best 
possible products and services. We 
believe this is underpinned by four 
capabilities – technology, people, 
productivity and strength. Through 
consistent focus and investment we 
have built these capabilities over many 
years, making them our sources of 
competitive advantage, as we deploy 
them to drive growth over the long-term. 

Our industry-leading technology 
position is a critical competitive 
advantage. This lead was further 
strengthened in 2017 with the release 
of innovative digital products and 
services for our retail customers, and 
the application of data and analytics for 
our business customers. 

6.2 million customers are now active 
users of NetBank, our online banking 
service, and CommBank, our mobile 
banking app. We have won Canstar’s 
Bank of the Year-Online Banking award 
for eight years in a row.

Our online channels also provide us 
with new opportunities to secure and 
enhance our customers’ financial 
wellbeing. 

Research undertaken by the retail bank 
shows that one in three Australian 
households would struggle to access 
$500 in an emergency, and more than 
a third of Australians are spending more 
than they earn each month. 

While we help millions of Australians 
to save, spend and invest, there are 
millions more who feel uncertain and 
anxious about their financial future. 

We have been working to use our 
resources to improve community 
financial wellbeing more broadly. 

(1)  Roy Morgan Research Main Financial Institution 
Customer Satisfaction Survey, DBM Business 
Financial Services Monitor. 

Retail bank customer satisfaction

9

Satisfied customers 

Dissatisfied customers

82.7%

9.8%

70.5%
Jun 07

Jun 09

Jun 11

Jun 13

Jun 15

Jun 17

Jun 07

Jun 09

Jun 11

Jun 13

Jun 15

Jun 17

3.8%

Source: Roy Morgan Research Retail Main Financial Institution Customer Satisfaction. Excludes neutral responses, “can’t say” and “n/a”.

This has led to the launch of new 
digital tools including Savings Jar, 
Savings Challenge, Spend Tracker 
and Transactions Notifications which 
encourage good financial habits and 
help people manage their everyday 
finances. The new tools have already 
been used by over 1 million customers 
and we are now sending out more 
than 420,000 transaction notifications 
each day. 

To help our younger customers develop 
good saving and spending habits at an 
early age, we have launched a Youth 
app. The app teaches children the 
value of money in an increasingly digital 
and cashless society, and has been 
downloaded more than 22,000 times 
since it was launched earlier this year. 

Business and Private Banking (BPB) is 
also using our technology advantage 
to help our business customers. Earlier 
this year BPB launched an update 
to Daily IQ, an insights and analytics 
dashboard that helps our customers 
manage and grow their businesses by 
providing them with insights into their 
cash flow, performance and customers. 
230,000 clients have access to Daily IQ. 
We have used our scale to give small 
businesses access to insights that used 
to be available only to big businesses.

Our commitment to our customers

Despite our commitment to always 
do our best for every customer, there 
have been times when we have let our 
customers down, and we have not met 
the community’s expectations. 

During the past year we have continued 
our focus on learning from these cases. 
We have listened to the experiences of 
our customers, thoroughly investigated 
what happened in each instance, put 
things right when mistakes were made 
and changed our policies, processes 
and practices to make sure such 
mistakes are not made again. 

Following media allegations of 
misconduct at CommInsure in 
2016, CommInsure commissioned 

independent experts, Deloitte, DLA 
Piper and EY, to investigate the 
concerns. Having regard to all of the 
work that was completed, including 
the independent expert reviews, the 
CommInsure Board concluded there is 
no evidence to support the concerns of 
wilful or widespread misconduct. 

These reviews and reports were 
provided to APRA and ASIC. APRA 
said the investigations were robust, 
complete and independent. In March, 
ASIC released the findings of its 
investigations into CommInsure.  
ASIC also found no evidence of wilful  
or widespread misconduct relating to 
key allegations, and no breaches of  
the law in respect of claims handling. 

Nevertheless, at CommInsure’s 
request, Deloitte analysed and identified 
opportunities to improve elements 
of the claims process to improve the 
customer experience, and we are now 
implementing the recommendations. 
We have updated and backdated our 
heart attack definitions and established 
a Claims Review Panel that includes 
independent members to review 
complex claims. 

In June 2017, the seventh and final 
report on the Open Advice Review 
program was released. The report 
confirmed that the program to assess 
advice provided to customers of 
Commonwealth Financial Planning and 
Financial Wisdom between 2003 and 
2012 is nearly complete. Around 8,600 
advice assessments were issued to 
customers and more than 90 per cent 
have been finalised; and approximately 
$31 million (including interest) has been 
offered or paid to customers to date. 
The program has provided reassurance 
to the large majority of customers who 
received appropriate advice and we 
have since made improvements to the 
way we run our advice businesses, 
including raising the skills and 
qualification requirements for advisers 
and their managers.

In June 2017, we also completed our 
review of customers potentially entitled 
to a refund in connection with ongoing 
service packages. The vast majority of 
reviews sought to identify customers of 
Commonwealth Financial Planning and 
BW Financial Advice who may not have 
received an annual review as part of 
their ongoing service package with their 
adviser. All assessments have now been 
completed and all affected customers 
have now been contacted to provide 
full refunds with interest. Measures 
have also been taken to improve our 
processes to prevent similar issues from 
occurring in the future.

On 3 August 2017, the Australian 
Transaction Reports and Analysis 
Centre (AUSTRAC) brought civil 
proceedings against the bank. The 
proceedings focus on the use of the 
bank’s Intelligent Deposit Machines. 
We have been in discussions with 
AUSTRAC for an extended period 
and have cooperated fully with their 
requests. We have invested more 
than $230 million in our anti-money 
laundering compliance and reporting 
processes and systems, and all of 
our people are required to complete 
mandatory training on the Anti-Money 
Laundering and Counter-Terrorism 
Financing Act. We take our regulatory 
obligations extremely seriously. We 
remain committed to continuously 
improve our compliance with the AML/
CTF Act and will continue to keep 
AUSTRAC abreast of those efforts. 

We are also committed to ensuring 
that industry standards are raised, to 
restore community trust in the banking 
sector generally. To this end, we 
strongly support the Australian Bankers’ 
Association Better Banking initiatives 
and have committed to implementing 
all 21 recommendations from the ABA 
initiated Sedgwick Review into retail 
bank staff remuneration. 

Furthermore, we have both signed the 
Banking and Finance Oath as a mark 
of our personal commitment to doing 
everything we can to ensure that the 
banking profession earns and preserves 
society’s trust and confidence. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information710

Chairman and CEO statement  
continued

Delivering for our people 

Ultimately, our people are the key 
driver of customer satisfaction, and 
of your company’s performance. 

Our people’s dedication 
to our customers and 
to our vision and values 
gives us tremendous 
confidence in the 
Group’s future. 

To ensure that our people remain 
engaged and realise their potential we 
supported ongoing skills development 
and training throughout the year.

We also continued to emphasise the 
importance of a customer-centric 
culture, including through the launch 
of Our Commitments in 2017. Our 
Commitments summarises our values 
and the behaviours we expect of our 
people, simply and clearly. This will 
enable us to strengthen trust with 
customers, shareholders, regulators, 
suppliers, colleagues and the 
communities in which we operate.

In 2017 we also continued to enhance 
the diversity of our workforce, having 
regard to gender, culture, age, sexual 
orientation and disability. We believe 
that a workforce that mirrors the 
communities we serve will improve the 
quality of our decisions, and improve 
our engagement with customers. 

Board and key executive 
changes

Your Board and Group 
Executive team have 
a common goal – 
achieving sustainable 
performance for all of 
our stakeholders. 

In December 2016, we farewelled 
David Turner who retired after six years 
in the role of Chairman and 10 years’ 
service as a Director. We would like 
to thank him for his tremendous 
contribution over this time. His tenure 
was marked by decisive leadership, 
but also compassion and humility. His 
commitment to long-term investment 
and passion for driving diversity 
continues to stand us in good stead. 

Sir John Anderson KBE retired from 
the Board in November 2016 after 
serving over nine years as a Director, 
during which time he brought expansive 
business knowledge and sound 
judgement to Board deliberations. 

At the end of June 2017, our long-
serving Group Executive, Financial 
Services and Chief Financial Officer, 
David Craig, retired after 11 years of 
unswerving dedication to the best 
interests of Commonwealth Bank. 

Rob Jesudason, who previously ran the 
Group’s International Financial Services 
(IFS) and Strategy divisions, assumed 
the role of Chief Executive, Financial 
Services and CFO on 1 July 2017. 

Coen Jonker, the co-founder and CEO 
of TYME, and most recently responsible 
for IFS’ digital transformation, has 
been appointed to the role of Group 
Executive, IFS.

Further details of the Board and Group 
Executive team’s skills and experience 
are provided on pages 50-56.

Changes to executive remuneration 

At our 2016 Annual General Meeting 
the resolution to adopt the Group’s 
FY16 Remuneration Report was not 
passed by shareholders. Your Board 
has listened intently to and discussed 
at length the concerns raised by 
shareholders which contributed to this 
“first strike”. 

In response, your Board has 
undertaken a comprehensive review 
of the Group’s Executive remuneration 
strategy, framework and governance, 
with the objective of providing more 

transparency, greater accountability, 
and better clarity of alignment with  
shareholder goals and value creation, 
and business strategy. 

For more information on the new 
proposed remuneration framework, 
please see the Remuneration report  
on page 70. 

Environmental 
stewardship 

We actively consider the 
environmental impacts of our 
activities, and are committed to 
operating sustainably and making 
a positive contribution beyond  
our core business. 

We recognise that climate change is 
both a risk and opportunity for our 
business, for our customers and for  
the community. 

This month we released our Climate 
Policy Position Statement. It outlines 
our commitment to playing our part in 
limiting climate change to well below 
two degrees in line with the Paris 
Agreement, and how we will support 
the responsible global transition to net 
zero emissions by 2050.

In addition to having the necessary 
policies, we have embedded climate 
considerations firmly into our lending, 
investing, and property decision-
making. 

Mandatory environmental, social and 
governance (ESG) risk assessments 
are applied to all Institutional Banking 
lending as well as larger loans across 
the Group, and there is compulsory 
ESG lending training for all relevant 
business bankers and risk executives.

Additional sustainable and ethical 
investment options have been added 
to our product range. We also have 
a Sustainable Property Strategy with 
targets for energy use and carbon 
emission reductions. 

11

At Commonwealth Bank we are 
determined to drive better customer 
outcomes, and so have built reputation 
into the Group’s new remuneration 
structure. If passed at our 2017 
AGM, reputation will be an important 
benchmark against which we judge  
our performance. 

Your Board and management team are 
committed to evolving your company 
to ensure it is future-fit and can 
continue to deliver outperformance for 
customers, shareholders, our people 
and the community. We are also 
committed to doing all that we can to 
secure a strong and stable banking 
system for Australia.

We thank you for your ongoing support. 

Catherine Livingstone AO 
Chairman

8 August 2017

Ian Narev 
Chief Executive Officer

8 August 2017

As at June 2017, our total lending 
exposure to the renewable energy 
sector was $2.8 billion. This year we 
have arranged $1.02 billion of climate 
bonds. In March we issued the largest 
Australian dollar climate bond from an 
Australian bank, raising $650 million. 
The bond is backed by Australian 
renewable and low-carbon assets. 

We also recognise 
the importance 
of transparency 
and disclosure on 
climate risk. 

We currently measure and disclose 
the emissions intensity of our entire 
business lending portfolio, and in 
the coming year will be undertaking 
scenario analysis to more fully 
understand the implications of climate 
change for our business.

Importantly, the Board has oversight of 
climate change driven risks as part of 
the Risk Management Framework. 

An overview of our new Climate 
Policy Position Statement and related 
activities are provided in the Corporate 
responsibility section on pages 39-48.

Looking ahead

This year, after 26 years of 
economic growth without 
recession, Australia became the 
economy with the longest-running 
economic expansion on record. 

This is the result of many factors, 
including our natural and human 
resources and our proximity to 
centres of global growth. It has also 
been supported by sound public 
policies, designed to encourage free 
enterprise and to promote innovation 
and employment. Companies like 
Commonwealth Bank have also played 
our part in helping secure Australia’s 
stability, growth and prosperity. 

Australia remains a country rich in 
potential, with strong foundations, and 
the economy shows continued flexibility 
in adapting to new circumstances. 

We believe Commonwealth Bank 
is similarly positioned. We have a 
consistent strategy based on customer 
focus, we are evolving our capabilities 
in anticipation of changes in customer 
preferences, competition and the 
external environment, and we are 
creating new growth opportunities 
through technology and innovation. 

What the Australian economy and 
Commonwealth Bank also have in 
common, especially given the nation’s 
dependence on foreign capital, is the 
need for a policy environment that 
provides certainty to investors and  
that reduces sovereign risk. 

Australia’s economy is heavily reliant on 
the strength of the banks, because the 
capital and credit that enables growth is 
mostly extended through the domestic 
banking system. Our relatively small 
population and the capital intensity of 
many of our industries also mean that 
the demand for investment exceeds 
local savings, so we need overseas 
capital. The banks are the most critical 
intermediaries of this capital. 

We have therefore been disappointed 
by the introduction of government 
policy which creates uncertainty and 
which singles out Australia’s largest 
banks for discriminatory tax treatment 
through a bank levy. 

To fulfil our role in the economy, 
Commonwealth Bank must be a 
healthy and profitable organisation, 
with the necessary certainty to source 
funding and capacity to invest. We also 
need to operate as part of a strong and 
stable banking system. 

Ultimately, our reputation and our 
customers’ and the community’s trust 
are our greatest assets. We, and the 
broader banking industry, recognise 
that we need to rebuild trust, and this is 
now a critical focus. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate  governance4Directors’ report5Other  information712

Our strategy focuses on creating 
long-term value for our customers, 
shareholders and people. 

Our strategy

13

Our strategy focuses on creating long-term value for our customers, 
shareholders and people. It is firmly anchored to our vision to 
‘excel at securing and enhancing the financial wellbeing of people, 
businesses and communities’.

Customer 
focus

Putting our customers first is our strategic priority, serving and 
satisfying them so that they continue to turn to us as their bank  
of choice. 

To support our focus on the customer, we invest in four key capabilities: 
people, technology, productivity, and financial strength.

People 

Our people are central to our success. They are engaged, customer-focused and 
operate in a culture that emphasises integrity. It is our people who set us apart from 
our peers.

• Our 1,350 branches are evolving to serve the changing needs of our 16.6 million customers;

•  Thanks to the commitments of our diverse workforce of 51,800 people, we have maintained  

our position as:

   − First in retail customer satisfaction;

   − Equal first in business customer satisfaction;

   − First in wealth for platform satisfaction; and

•  We are an employer of choice for gender equality, with women in 44% of management roles. 

Technology 

We apply world-class technologies to meet the ever-evolving needs of our customers 
and our people.

•  Our real-time core banking system makes us one of the first banks in the world – and the first  

bank in Australia – to go real-time;

• We have the #1 free financial app in Australia, with 30 million logons a week;

• We have 6.2 million active online customers;

• Our customers can open a new savings or transaction account online in less than 3 minutes;

• We use our extensive data and analytics capabilities to enhance the customer experience; and

•  We have made significant investments in cyber security to protect our customers’ financial 

interests.

Productivity 

We continuously simplify and standardise the way we do things, to achieve better 
outcomes for our customers and our people and to give us the ability to invest in the 
future.

•  Our cost-to-income ratio was 41.8% on an underlying basis, reflecting our focus on cost 

management and efficiency;

•  We consistently invest in productivity and growth initiatives, with $681 million invested in the 

financial year; and

•  We are improving customer convenience and reducing our cost to serve by providing more 

self-service options.

Financial 
strength 

Our strength lies in our consistent performance, deep expertise in financial and risk 
management, and long-term operational stability. That’s why people, businesses and 
communities trust us to look after their financial wellbeing.

•  We are Australia’s largest company by market capitalisation, with total assets of $976 billion;

•  We have over 800,000 shareholders, and have paid out on average 76% of annual profits  

as dividends since 2001;

• Common Equity Tier 1 ratio 10.1% APRA basis, 15.6% international basis;

• 67% deposit funded; and

• Solid credit ratings: AA- / Aa3 / AA- (S&P, Moody’s and Fitch).

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information714

Our strategy  
continued

Customer focus
Our ongoing commitment to enhance financial 
wellbeing, provide exceptional service, and deliver iconic 
experiences remains the heart of our strategy. We strive 
to meet our customers’ needs by providing solutions 
they value and trust.

Making banking simple

With the consistent application of 
simple and innovative technology 
and services, we are making 
banking fast, easy, and secure,  
no matter how customers choose 
to bank with us. 

Delivering unique digital 
experiences

•  The CommBank app and NetBank 

are continuing to evolve, with 
customers experiencing many first-
to-market innovations that make 
banking with us easier. From opening 
accounts on the go, and getting 
instant receipts when they make 
a payment, we are delivering an 
engaging and simple experience for 
customers wherever, and however 
they choose to bank;

•  Bankwest launched real-time 

mortgage application tracking, which 
allows customers to track home loan 
applications from lodgement through 
to the first repayment. This includes 
proactive customer notifications 
about changes to the status of loan 
applications; and

•  ASB launched a new mobile-first 

digital banking experience, making 
use of real-time information and 
advanced personalisation capabilities 
for our customers in New Zealand.

Making share trading more 
accessible 

Our leading online broking service, 
CommSec, has made it easier and 
more affordable to trade shares, 
with the cost of trades under $1,000 
now halved to $10. We also provide 
free tutorials, teaching the basics of 
selecting and managing investments, 
and the benefits of investment quality 
and diversification.

Enabling Agribusinesses to grow

Our agribusiness customers trust us to continually support 
them as their businesses go through change. Our Agribusiness 
Relationship Executives are valued for the industry expertise 
and ideas they provide, helping customers simplify operations, 
boost productivity, and grow their businesses.

15

Making retirement easy

We made understanding retirement 
easier for our customers, with the 
launch of new superannuation 
statements that offer more personalised 
and action-oriented content. We also 
refreshed FirstNet, our secure online 
and mobile service, to ensure our 
customers can access investment 
information and statements when  
they need it.

Providing new self-service options 
for businesses 

We launched the BetterBusiness Loan 
online redraw facility, enabling our 
business customers to redraw funds 
whenever, and wherever they choose. 
Our customers have embraced the 
capability, with more than 85% of 
redraws now being completed online. 
We also launched online facilities for 
the Market Rate Loan product, allowing 
business customers to manage their 
finances digitally, and transact with 
convenience.

Offering self-service banking in 
emerging markets

With our South African fintech company, 
TYME, and our new self-service 
kiosks, we are addressing the needs 
of communities in emerging markets 
by creating low-cost access to basic 
financial services. Customers can now 
securely open an account and begin 
transferring money within four minutes.

Providing personalised 
guidance 

Every day, our dedicated specialists 
help guide our customers to make 
the right decisions to enhance their 
financial futures. The improvements 
we have implemented are making 
each conversation more meaningful 
and personalised.

Revising our approach to quality 
conversations

We seek a deeper understanding of 
our customers’ goals through Financial 
Health Checks (FHCs) that help us 
better identify and meet their needs. 
We provided over 1.7 million free FHCs 
to customers during the year, and our 
enhanced conversation tools provide us 
with information to help more customers 
achieve their financial goals.

We provided over 
1.7 million free Financial 
Health Checks to 
customers during 
the year.

Having more relevant interactions

Our new customer data analysis system 
(the Customer Engagement Engine) 
helps us understand our customers, 
supporting us to have over 10 million 
meaningful and relevant interactions. 
The more we understand our 
customers, the better we can help them 
meet their financial goals.

Giving Australian businesses access 
to analytics to enhance their success

In April 2017 we released Daily IQ 2.0, a 
world-leading business insights toolkit, 
which provides business clients with 
customised insights to enhance their 
success. Daily IQ enables our clients 
to identify opportunities to optimise 
their cash flow, compare their key 
performance metrics to their industry, 
identify business risks and discover 
more about their customers, including 
demographics, customer loyalty and 
spending patterns. 

Designing new toolkits for financial 
advisors

In 2017 we made the shift to objectives 
based financial planning, which focuses 
on our customer’s lifestyle aspirations. 
We help our customers achieve their 
personal objectives, with goals that can 
be tracked and adjusted over time.

Innovating for our agribusiness 
customers

In partnership with software developer 
Figured, we are bringing farmers, 
accountants, advisors and our bankers 
together for a more collaborative 
approach to agricultural financial 
management. Our pilot with agribusiness 
clients is trialling the use of industry-
specific, cloud-based accounting 
software. With richer and more up-to-
date data that is shared by all parties, 
we are helping farmers plan ahead in the 
face of uncertainty, to respond quickly 
when conditions change.

The home buying 
experience

We deliver home buying 
experiences that help 
Australians achieve their 

property dream. Customers value 
us for the expertise, support and 
personalised guidance we offer 
them through every step of their 
home buying journey.

Delivering service 
excellence

We strive to make our customers 
the centre of everything that we 
do, by delivering excellent service, 
and making them feel recognised, 
respected and valued with each 
interaction. 

Our customers trust us to do the right 
thing by them, ensuring their money, 
personal information and privacy are 
always safe. 

Protecting customer information

We are constantly upgrading our 
customer-facing and back-end 
technology platforms to ensure our 
customers’ information remains safe. 
During the year we officially launched 
the Cyber Security Centre, a global, next 
generation cyber defence capability, 
to defend the Group through the 
detection, prevention and management 
of sophisticated cyber threats.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information716

Our strategy  
continued

Recognition of our efforts in 
delivering exceptional service 

Our efforts to deliver exceptional 
customer service were consistently 
recognised over the financial year:

•  We ranked first or equal first among 
the major banks for retail customer 
satisfaction, a position we’ve held for  
11 out of the past 12 months;

•  We were also number one for internet 
banking, and maintained first or equal 
first position for business customer 
satisfaction in most key segments;

•  We were first in wealth for overall 

adviser satisfaction. Commonwealth 
Financial Planning was also 
recognised for exceptional service, 
receiving the CoreData/Professional 
Planner Institutionally Branded 
Licensee Award for 2017;

We make 
tracking and 
paying bills 
easy

New features in the 
CommBank App and 
NetBank mean our 
customers can easily 

capture bills and automate 
payments, giving them greater 
visibility, flexibility, and control.

Great customer experiences  
with the power of Albert

Utilising Albert across their 72-strong fleet of commuter and 
leisure vessels, SeaLink can now do everything with the one 
device – ticket selection, printing and payments. SeaLink 
customers receive a better, more flexible experience, leading 
to greater customer satisfaction. 

•  Our prioritised and continued 

Strengthening our accountability

focus on clients led our Institutional 
Banking & Markets division to 
achieve leading positions for overall 
satisfaction, industry analysis, and 
creative ideas and solutions, in a 
survey by Peter Lee Associates; and

•  In the KangaNews Fixed-Income 
Research Poll 2017, institutional 
investors confirmed we provide the 
best overall fixed-income research, 
and ranked first in nine out of eleven 
categories overall, highlighting the 
value our unique insights and depth of 
expertise brings to our clients.

•  Colonial First State Global Asset 

Management achieved A+ ratings 
in five of eight categories in the 
Responsible Investment Association 
Australasia’s 2016 benchmark of 
investment managers. We were 
also awarded the ‘Best Responsible 
Investor, Asset Manager’ at the 2016 
Asia Asset Management Best of the 
Best Awards; and

•  Our Indonesian subsidiary, PT Bank 
Commonwealth, was recognized as 
the ‘The Best Reputation’ bank and 
‘The Most Reliable’ bank for joint 
venture category at the Indonesia 
Best Banking Brand Award 2016, 
held by Warta Ekonomi Magazine.

In August 2016 we established an 
independent Customer Advocate 
function, to champion fairness for all 
customers and provide independent 
complaint reviews. Specialising in 
helping those who are disadvantaged 
or face challenging circumstances, 
the Advocate’s work to date includes: 
i) research and analysis to improve 
outcomes for customers in vulnerable 
situations, ii) community engagement, 
and iii) improving product design 
and distribution, and remediation 
processes.

1

2

3

We ranked first or equal first 
among the major banks for retail 
customer satisfaction for 11 out 
of the past 12 months.

1

We also ranked first or equal first  
for business customer 
satisfaction in all key segments, 
and FirstChoice was ranked number 
one for overall satisfaction  
by financial advisers. 

17

People 
Our people are an 
important asset to 
us and are essential 
to secure the trust of 
our stakeholders at all 
times. We strive to be an 
employer of choice, and 
are fully committed to 
improving the diversity 
and safety of our people. 

Our vision recognises the important 
role that we have in the economies 
and communities in which we 
operate. To achieve our vision we 
must earn and retain the trust of our 
stakeholders, which relies on our 
honesty, capabilities and genuine 
concern for their financial wellbeing. 

Our values, and the common 
principles set out in ‘Our 
Commitments’, form the framework 
that guides our people’s conduct, 
decisions and actions. Embracing 
these standards enables all of our 
people to enhance our stakeholder’s 
trust, and live up to our vision.

Commitment to our people 
initiatives

We continue to make progress on 
initiatives that will positively impact 
our people, and the customers, 
businesses and communities that we 
serve. Our focus in these areas has 
meant that:

40% of our people come from 
a cultural background other than 
Australian

44% of management roles are 
held by women

39.1 hours of training on average 
per employee 

Our People Capabilities

Our People Capabilities are the skills that support our people in their 
development, to help them reach their full potential.

Customer focus
Creating value in each 
customer interaction 
and focusing on 
the total customer 
experience.

Team and culture
Inspiring others to 
demonstrate the 
Group’s values and 
working together to 
create a passionate, 
high performing culture.

Continuous 
improvement
Continuously improving 
and innovating what we do 
to make things simple and 
easy for our customers 
and each other.

Effective 
communication
Communicating clearly 
and with impact to 
ensure understanding, 
engagement and 
commitment to action.

Judgement
Making sound 
decisions based 
on understanding 
business, analysing 
data and applying 
common sense.

Drive results
Initiating action 
and committing to 
achieving business 
outcomes by taking 
accountability for 
goals.

Recognised as an employer 
of choice

Providing greater workplace 
flexibility

To support our people’s need for 
greater flexibility, our iCAN Flex 
approach ensures we are able to 
accommodate the diverse needs of 
employees, so they can be mobile, 
agile and accessible, whilst focusing 
on what is important to them. In the 
financial year, 69% of our workforce 
worked flexibly.

Creating indigenous opportunities

We provide career opportunities for 
Aboriginal and Torres Strait Islander 
people, including school-based 
traineeships, university student 
internships and partnerships with 
community groups. During the year we 
recruited 54 Aboriginal or Torres Strait 
Islander people into direct employment 
placements, taking Indigenous 
employment to 0.8% of our workforce.

We have implemented a range of 
policies and programs that have laid the 
foundations for an inclusive workplace, 
making significant progress by ensuring 
diversity and inclusion is part of our 
approach to talent practices, and by 
encouraging our people to develop and 
lead diversity and inclusion initiatives. As 
a result, we received the 2016 Employer 
of Choice for Gender Equality citation by 
the Workplace Gender Equality Agency.

Commonwealth Bank and Bankwest 
were also named Gold employers in 
the Australian Workplace Equality Index 
Awards, recognising our efforts to 
include employees identifying as LGBTI. 
ASB also received the ‘MBIE Diversity 
Leadership Award’ for its efforts by 
Deloitte in December 2016.

Enhancing our performance review 
process

Our performance review process 
has been enhanced to recognise our 
employees delivering on our vision. 
We have incorporated an assessment 
of how we demonstrate our values, 
manage risk in our roles and measure 
achievement using a balanced 
performance scorecard. We provide 
our people with guidance and clear 
expectations on what living our values 
means, and encourage regular coaching 
conversations throughout the year to 
support their achievements, behaviours, 
development and career aspirations. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information718

Our strategy  
continued

Through the financial year, we invested 
in our technology to create new ways 
for our customers to interact with us, 
generate efficiencies, and protect 
ourselves and stakeholders from risk.

Investing in the next generation  
of banking

In partnership with 40 global banks,  
we have continued our investment 
in R3, a US-based technology 
company leading the world’s largest 
financial institutions in research and 
development into distributed ledger 
technology. It promises to help cut 
costs, keep things secure, and improve 
the customer experience, while 
supporting a robust, safe and trusted 
financial services system.

Technology
We continue to focus on 
the use of technology 
for the benefit of our 
customers, communities 
and our people, delivering 
what matters to provide 
the best value. 

Bringing innovation to life

Our Innovation Labs have been working alongside clients, 
technology companies and universities to turn ideas into 
innovative solutions and providing industry thought leadership. 

We were awarded ‘Best Innovation Centre by Financial Institutions in 
Australia’ under The Asian Banker Annual Technology Innovation Awards 
Program 2017.

Building sophisticated analytics  
for tomorrow

We have built a sophisticated analytics 
and big data capability, to deliver more 
customer value and support better risk 
management. We also appointed a 
Chief Analytics Officer to oversee the 
development of our information and 
analytics capability.

Supporting the development  
of leading-edge technologies

We have investigated over 39 use 
cases for blockchain technology with 
our partners since 2016. In the financial 
year we launched a cyber security 
engineering lab, and created new PhD 
scholarships in partnership with the 
University of New South Wales, to uplift 
the number of cyber security graduates 
and professionals in Australia. 

We have also collaborated with leading 
universities on a number of research 
initiatives, to develop:

•  The world’s first silicon-based 
quantum computer with the 
University of New South Wales;

•  Predictive machine learning to 

understand and predict customer 
behaviour, with the University of 
Technology, Sydney; and

•  New ways to enhance our 

customers’ financial wellbeing with 
Harvard University’s STAR Lab.

Leading with world-class data 
management

We invested in our data management 
technology to ensure that our customer 
information is secure, that services 
such as NetBank are continuously 
available, and that we continue to 
meet our customers’ future needs and 
expectations. Our recent data centre 
modernisation has led to greater levels 
of security, efficiency and a reduced 
environmental footprint.

19

Innovation in digital banking 
services

A number of standout features were 
delivered across our digital ecosystem 
through the financial year:

•  Camera Pay, Photo-a-bill, Instant 
Receipts, and Spend Tracker 
were all made available on the 
CommBank app;

•  Youth app – helping children under 
14 learn how to earn, save and 
spend money responsibly, with 
simple controls for parents in the 
CommBank app;

•  Skype a Lender – an Australian first, 
customers can chat face to face with 
expert lenders from a smartphone, 
computer or tablet; and

•   Clever Kash, ASB’s digital moneybox 

for children, won the Canstar 
‘Innovation Excellence Award’ 
in  2017.

Expanding our innovation network

Facilitating new trade flows

We extended our Innovation Labs 
outside of our existing network of 
Sydney and Hong Kong, and opened 
our doors in London. The Labs provide 
a home for collaboration with our 
business customers, partners, and 
researchers, leveraging our innovation 
assets to rapidly explore ideas, solve 
problems, and develop innovative 
products and services.

Building Australia’s technology 
ecosystem

We invested in Australia’s Internet of 
Things (IoT) ecosystem. In October, 
we were the main sponsor for the 
Everything IoT Global Leadership 
Summit, a conference that hosted 500 
industry, government, universities and 
entrepreneurial attendees.

Promoting national cyber resilience

We continue to support efforts to make 
the Australian digital economy safer 
and more resilient. During the year we 
participated in the Prime Minister’s 
cyber security roundtable and continue 
to be an active advisor to government. 
We were also a founding participant 
and steering committee member of the 
Government’s inaugural Joint Cyber 
Security Centre, launched in Brisbane 
in 2017.

We partnered with Wells Fargo and 
Brighann Cotton to successfully 
complete the first trade smart contract 
between two independent banks, 
combining the emerging technologies 
of blockchain, smart contracts and 
Internet of Things.

Partnering with leading technology 
providers

We recently partnered with Alipay, 
the world’s largest mobile and online 
payment platform, to deliver payment 
solutions that benefit Australian and 
Chinese consumers and retailers.  
This will give inbound Chinese travellers 
frictionless payment experiences.

We have also piloted a new way for 
our customers to securely verify their 
identity and enhance their digital 
reputation on AirTasker, adding a 
‘CommBank Identified’ badge to user’s 
profiles once their details have been 
authenticated.

Hosting technology hackathons

During the year we ran hackathons with 
Australian universities, our partners, 
and local communities to test and 
learn Quantum Computing simulator 
technologies, and to design innovative 
customer solutions for real agribusiness 
challenges. Participants from across 
industries and the community were 
mentored by our experts, and received 
innovation masterclasses to design, 
validate, prototype and pitch their ideas.

Australia’s leading technology bank

#1 
#1
#1
#1
#1 

Online banking, 
8 years in a row

Mobile banking, 
2 years in a row

Internet banking 
(NetBank)

6.2 million of our customers 
use digital channels to bank with us
54% of all transactions by value 
occur digitally
29,000 video conferencing and 
‘Skype a Lender’ discussions

Business banking 
platform (CommBiz)

85,000 Albert devices have 
been rolled out

Best feature packed 
broker (CommSec), 
10 years in a row

150,000 pension customers are 
able to view their new statements 
online with enhanced security

Source: Canstar, Finder Innovation, Peter Lee Associates, Money Magazine

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 
20

Our strategy  
continued

Financial 
strength
Our expertise in financial 
and risk management 
ensures we continue 
to support individuals, 
businesses, our 
shareholders, and the 
communities in which  
we operate.

We strive to build and defend a strong 
and dependable franchise, and closely 
manage the business for superior 
financial and operational outcomes. 
As at 30 June 2017 we are the largest 
company on the Australian Securities 
Exchange (ASX), and are listed on the 
MSCI ACWI Index. 

Our financial strength

We aim to provide shareholders with 
stable returns, which are achieved 
through a resilient balance sheet 
and rigorous management of capital, 
funding and liquidity levels. As one 
of Australia’s largest employers and 
corporate taxpayers, and with more 
than 800,000 shareholders who directly 
own Commonwealth Bank shares, 
and the millions more who own shares 
through superannuation funds, we are 
proud of the contribution we make to 
the Australian economy.

Productivity
Productivity remains 
critical to our long-term 
success. We constantly 
analyse our businesses, 
to unlock efficiencies, 
and find new ways to 
reduce turnaround times, 
minimise errors, and 
lower unit costs.

Delivering end-to-end digital 
property settlement experiences

We were the first bank to integrate 
with the Property Exchange Australia 
(PEXA) settlement platform, giving our 
customers the certainty of completing 
property settlements digitally, and 
removing the need for bank cheques. 

Commonwealth Bank and Bankwest 
now process over 25% of settlements 
through PEXA, with over $15 billion of 
property transactions completed on  
the platform to date.

Innovating with efficiency

We have developed a more cost 
efficient way to innovate through  
the CommBank Labs app. The app 
is a place where our people’s ideas 
can come to life, where customers 
can try new features and share their 
experiences with us. Having our 
customers collaborate with us in an 
efficient and engaging way means  
we can shape the future of  
banking together.

Embedding agile ways of working

In striving to deliver products and 
services that matter most for our 
customers, we are increasing the 
adoption of agile ways of working 
across our businesses. During the year 
we introduced a new agile delivery 
framework, which is enabling our  
teams to drive greater business speed 
and innovation.

Recognition for productivity 
excellence

•  We accepted the CEO of the Year 
Award at the 12th annual Process 
Excellence Week conference, by the 
International Quality and Productivity 
Centre in July 2016. This is the 
second time in 12 years the award 
has been presented to a bank;

•  We were awarded the ‘Platinum 
Award of Excellence in Facilities 
Management’ by Global Facilities 
Management; and

•  Our efforts to improve efficiency in 
our Indonesian subsidiary PT Bank 
Commonwealth, were rewarded 
when we were named ‘The Most 
Efficient Bank’ for the category 
of banks in BUKU 2, at the Bisnis 
Indonesia Banking Award 2016 in 
October 2016.

2% 

underlying expense growth 
in FY17

41.8%  

cost-to-income ratio  
down 60 bps on an underlying 
basis, through a focus on 
efficiency and cost management

53%  

of our investment spend  
was on productivity and growth 
initiatives

21

Our competitive advantages are 
complementary to sustaining this 
performance, and include:

•  One in every two retail trades are 
completed through CommSec  
(non-advised); and

Our franchise

We have a strong franchise that 
supports the largest customer base in 
the Australian financial services sector, 
with leading market share in many 
segments. We:

•  Support 13.8 million customers in 

Australia;

•  Are the Main Financial Institution for 

one in three Australians;

•  Have the largest market share of 

earlier stage segments in Australia, 
including youth, young adults and 
migrants, and the largest share of the 
Australian home loan market; and

•  Meet an average of over three retail 
product needs per customer, a 
leading position amongst our peer 
group.

Our brands

With some of Australia’s most 
recognised and valued brands, we 
are consistently the organisation that 
customers and communities turn to as 
their bank of choice. Our collection of 
brands have helped identify us for over 
100 years, reinforcing our position in 
ensuring individuals and businesses 
can meet their goals, now and into  
the future.

•  The Commonwealth Bank is 

Australia’s most valuable banking 
brand, according to the BrandZ Top 
100 Most Valuable Global Brands 
2017 rankings. Globally, we ranked 
60th most valuable across all 
industries;

•  Bankwest was named ‘Bank of the 
Year’ in Money Magazine’s annual 
Consumer Finance Awards;

•  Colonial First State is trusted with 
over $100bn of Australia’s savings 
and investments, and FirstChoice 
was recognised as Australia’s most 
popular investment platform;

•  One in every four new 

Commonwealth Bank home loan 
customers are insured through 
CommInsure.

Our distribution capabilities

We operate the largest financial 
services distribution network in 
Australia, supporting millions of 
customers whenever, wherever and 
however they wish to interact with us. 
With award-winning digital offerings, 
we also have the largest physical 
distribution network in Australia. 

•  We have 1,121 branches, and 4,398 
ATMs in Australia. We also operate 
123 branches and 427 ATMs in 
New Zealand (through ASB), and 
106 branches and 166 ATMs 
elsewhere in the world;

•  We support Australian businesses 
and institutions across Australia, 
leveraging our relationship excellence 
and leading products and services; 
and

•  Our shift to the digital revolution has 
meant NetBank and the CommBank 
App now handles 54% of total 
transactions by value.

Our information and analytical 
capabilities

Our unique position enables us to 
employ a wide range of information 
management and data analytics 
capabilities to develop insights that 
empower our customers. 

•  Our real-time information capability, 
developed under the Core Banking 
Modernisation program, continues 
to deliver tangible benefits for our 
customers;

•  As Australia’s largest financial 

services provider, in order to make 
sense of our extensive data assets, 
we employ dedicated data engineers 
and scientists who continuously help 
improve customer experiences and 
business performance;

We operate  
Australia’s largest 
financial services 
distribution network.

•  The Customer Engagement Engine 
looks at over 15 million customer 
interactions a day across channels, 
ensuring we remain highly responsive 
to our customers’ needs, and each 
week, we generate over 100,000 
unique insights; and

•  Over 230,000 NetBank and 

CommBiz users have 24/7 access to 
insights about their business through 
Daily IQ.

Our risk management

We constantly monitor our environment 
to assess the risks in our businesses, 
and use our expertise to manage these 
risks and prepare for the potential 
impacts on our stakeholders. 

Our approach to risk management 
seeks to balance risk, returns and 
growth for the benefit of our customers 
and stakeholders, by:

•  Establishing frameworks to 

manage material risk types, which 
are consistent with our business 
objectives and responsibilities to 
customers and stakeholders;

•  Optimising risk and return outcomes 
within our risk appetite, as approved 
by the Board;

•  Assessing the impact of proposed 
changes to laws, regulations and 
industry codes; and

•  Reporting risks to the Board, Risk 

and Audit Committees, the Executive 
Committee and within each of our 
business areas.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information722

Business risks

This section describes the risks that could materially impact our 
ability to serve our customers and/or deliver our strategy, and  
the actions we are taking to mitigate these risks. These risks are  
not listed in order of materiality and the section should be read  
in conjunction with the Notes to the Financial Statements relevant  
to Risk Management. 

Competition 
and industry 
disruption

Business 
resilience 

The risk and its impact
Meeting customer needs with 
innovative solutions and superior 
experiences is critical to maintaining 
high-quality relationships with our 
customers. 

As customer expectations 
continue to evolve, competitors are 
finding alternative ways to deliver 
financial services, and emerging 
technologies present new sources 
of competitive advantage. A failure 
to recognise and adapt to changing 
competitive forces in a timely 
manner could erode our earnings 
and our market position over the 
long term.

The risk and its impact 
The resilience and continuity of our 
operations is critical to providing 
our customers with the products, 
services and experiences that  
they expect.

Events driven by our external 
environment, including cyber-
attacks, extreme weather 
conditions, natural disasters, war, 
political instability, pandemics or 
critical failures with our third-party 
suppliers can significantly disrupt 
the systems and processes that 
enable us to serve and protect our 
customers. Such disruptions can 
affect our trusted relationships with 
customers, our reputation, and our 
operating costs.

How we are responding
•  We actively monitor changes in customer preferences, products, 
technologies and distribution channels and continuously improve 
customer experiences with market leading innovation. 

•  We invest in people and key areas of technology capability that 
are critical to our value proposition to customers, including  
cyber-security, digital channels, data and analytics.

•  We are investing in emerging technologies such as Quantum 
Computing, Blockchain, and Artificial Intelligence to ensure 
that the way we operate and the solutions we provide to our 
customers are industry leading.

•  We invest in productivity to optimise our cost base and continue 

to remain competitive for our customers.

How we are responding
•  We monitor the health of all systems and perform contingency 
planning for disruptions to critical systems and processes. 

•  We are implementing a number of process and system 

simplification initiatives through investments in agile capability, 
automation and systems resilience. 

•  We are investing in our technology, processes and people 

capabilities to mitigate the impact of cyber-security risks on  
our businesses and customers.

•  Group policies and standards on supplier governance, selection 
and management and on outsourcing/offshoring are applied to 
mitigate the risk and impact of third-party disruptions.

•  We are improving partnership arrangements to drive greater 
alignment between our business and technology partners to 
ensure we remain agile in the face of change.

23

Data 
management

10101010010101
00010101010100

People 
capability 

Housing 
market 

The risk and its impact
As Australia’s largest financial 
institution, we manage a significant 
volume of sensitive customer data 
and value the trusted relationship 
we have with our customers.

As technology continues to evolve, 
the threat of cyber-attacks is 
becoming more sophisticated and 
greater numbers of third-parties 
seek to access our customers’ data 
and remove it from the safety of our 
systems and firewalls. A failure to 
ensure this information is kept safe 
and used in a way that regulators 
and customers expect, may 
significantly impact relationships 
with these stakeholders and the 
broader community. 

The risk and its impact
Our people are critical to 
the success of our strategy 
and ensuring we are able to 
continuously find better ways to 
operate and meet customer needs. 

A shortage of key skills, a failure 
to help our people continuously 
update their capabilities, the 
emergence of new technologies, 
and/or a fall in our attractiveness 
relative to other leading employers, 
could impact our ability to deliver  
on our strategy and vision.

The risk and its impact

The domestic mortgage market is 
a key focus area for our business, 
and we continue to maintain a high-
quality portfolio. 

As the largest home loan provider 
in Australia we are exposed to 
changes in the home lending 
market and in house prices. A 
significant or sustained downturn 
in the housing market could result 
in a material increase in mortgage 
defaults.

How we are responding
•  We have, and continue to invest significantly in our data, analytics 
and cyber-security capabilities to better meet evolving customer 
needs and expectations, and to reduce the potential for data 
breaches. 

•  We actively engage with regulators to ensure that there is 

appropriate governance in place and that evolution in regulation 
appropriately balances the value of giving customers control 
of their data, with our duty to protect customers’ privacy and 
security.

•  We continuously invest in IT system security and identity and 
access management controls to secure the confidentiality, 
integrity and availability of our data. 

•  Our people undergo mandatory training modules to ensure they 
understand the importance of data security and their obligations 
in relation to the data they have access to. 

How we are responding
•  We are investing in our value proposition as an employer, through 
new ways of working (including flexibility and mobility), competitive 
benefits and a focus on culture and diversity. 

•  We focus on developing and retaining our people, including 

senior management, through targeted training programs and skill 
upgrading.

•  We are creating flexible and innovative workspaces to enable 

stronger collaboration and foster an innovative culture. 

•  We are building partnerships with leading universities to further 
develop top talent and are investing in community awareness of 
potential future skills shortages such as mathematics. 

•  We are assessing how new technologies will impact the future 

workforce for the Australian economy and our businesses. We are 
building these changes into our long-term people development 
and capability roadmaps. 

How we are responding
•  Our trusted brand and balance sheet strength provide a buffer in 
times of economic stress and uncertainty. We are strong in the 
measures of capital, funding and liquidity which enables us to 
continue to lend to our customers.

•  We closely manage the credit quality of our home loan portfolio 
at origination and on an ongoing basis. As a responsible lender, 
loan serviceability is important and we apply strong criteria 
when providing home loans. We constantly review and monitor 
our lending standards to ensure we maintain prudent lending 
practices and continue to meet our customers’ financial needs 
now and in the future.

•  We invest in our risk management capabilities and closely monitor 

market conditions and competitive dynamics. 

•  We undertake regular stress tests to ensure that we understand 
the dynamics of the retail home loan portfolio and how we would 
expect it to perform under a range of scenarios.

•  Our growth in other lines of business are sources of diversification 
to earnings and risk exposures from our retail home loan portfolio.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6 Our businessPerformance overview 21Corporate responsibility3 Corporate governance4Directors’ report5Other  information724

Business risks 
continued

Regulatory 
and policy 
environment 

Climate 
change 

Reputation 

The risk and its impact
Regulatory compliance and 
involvement in evolving policy 
discussions are critical to how we 
continue to run our business, and 
interact with customers. 

The banking industry remains 
subject to ongoing regulatory and 
policy changes.

If we are unable to foresee, 
advocate for, plan for, and adapt 
to regulatory change, this could 
negatively impact our ability to 
serve customers, and/or our 
earnings. 

The risk and its impact
We actively consider the 
environmental impacts of our 
activities and are committed to 
operating sustainably and making 
a positive contribution beyond our 
core businesses. 

We consider climate change to 
be a significant long term driver 
of both financial and non-financial 
risks. Addressing that risk is core 
to our business strategy as climate 
change has the potential to impact 
our relationships with customers 
as they adjust their preferences 
and behaviours, our systems and 
processes, our costs, and the value 
of our loans to affected industries. 

How we are responding
•  We allocate a material proportion of our investment budget to 

regulatory compliance and risk prevention initiatives, and engage 
with policy makers and communities to advocate for appropriate 
regulatory reform.

•  We maintain constructive and proactive relationships with  

key regulators.

How we are responding
•  Under our Corporate Responsibility programs and initiatives, 
we take a long term view to ensure that we do business in a 
sustainable and efficient way, and appropriately use our influence 
to enhance environmental outcomes. 

•  We have implemented frameworks for considering Environmental, 

Social and Governance (ESG) issues in assessing our 
relationships with customers and suppliers. We continue to track 
our progress against a range of ESG commitments.

•  Our Group Environment Policy outlines our objectives of 

safeguarding the environment, whilst supporting economic growth 
and development. 

•  Our Climate Policy Position Statement outlines our commitment 
to playing our part in limiting climate change to well below two 
degrees in line with the Paris Agreement and how we will support 
the responsible global transition to net zero emissions by 2050. 
We are undertaking a scenario analysis to inform our long term 
climate strategy across our lending, investing, insuring and 
procuring activities.

•  We are reducing our own direct impact by monitoring and 

reducing greenhouse gas emissions and energy use through our 
Sustainable Property Strategy.

The risk and its impact
Our reputation is of critical 
importance to us and is directly 
related to how we run our 
businesses, make decisions,  
and communicate with customers 
and the communities in which  
we operate.

A negative shift in any stakeholder’s 
perception of the Group may 
materially undermine our ability to 
advocate for positive outcomes 
that align to our vision and values, 
and our ability to drive long-term 
performance. It may also affect 
the cost and availability of funding 
necessary for the sustainable 
management of our business.

How we are responding
•  We actively focus on improving the transparency of our business 
decisions and engage with our customers, employees and the 
communities in which we operate to understand their concerns 
and balance their needs.

•  We have embedded the ‘Our Commitments’ framework, which 
communicates what we expect of our people in applying our 
vision and values as a guide for business management and 
decision-making.

•  We continue to drive deeper engagement with customers, 

government and industry groups to ensure we deliver better and 
consistently fair outcomes, and remediate issues when we are 
made aware of them.

•  We engage with external rating agencies to assist them in forming 
an opinion on our general creditworthiness, with mechanisms to 
adjust business settings as appropriate.

Performance overview

25
25

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345726

Performance overview

Group Financial Performance

Statutory net profit after tax for the 
year ended 30 June 2017 increased 
8% on the prior year to $9,928 million. 
Statutory return on equity was 16.1% 
and statutory earnings per share was 
577.6 cents, an increase of 7% on the 
prior year.

We report our results on a statutory 
and cash basis. The statutory basis is 
prepared and audited in accordance 
with the Corporation Act 2001 and 
Australian Accounting Standards, 
which comply with International 
Financial Reporting Standards (IFRS). 
The cash basis is used by management 
to present a clear view of the Group’s 
underlying operating results, excluding 
certain items listed on page 34 that 
introduce volatility and/or one-off 
distortions of the Group’s current 
period performance. 

Cash net profit after tax (“cash basis”) 
increased 5% on the prior year to 
$9,881 million.

The key components of our result were:

•  Net interest income increased 

4% to $17,600 million, reflecting 6% 
growth in average interest earning 
assets, partly offset by a three 
basis point decrease in net interest 
margin. Net interest margin excluding 
Treasury and Markets decreased four 
basis points to 2.09%;

•  Other banking income increased 
14% to $5,520 million, including 
a $397 million gain on sale of the 
Group’s remaining investment 
in Visa Inc. Underlying income 
increased 5% driven by strong 
growth in fees and commissions; 

•  Loan impairment expense 

decreased 13% to $1,095 million, 
due to lower provisioning primarily 
in Institutional Banking and Markets 
and Business and Private Banking 
partly offset by an increase 
in Bankwest.

•  Funds management income 
increased 1% to $2,034 million, 
including a 3% unfavourable impact 
from the higher Australian dollar. 
This reflects a 6% increase in 
average Funds Under Administration 
(FUA) and 4% increase in average 
Assets Under Management (AUM), 
partly offset by lower FUA and 
AUM margins;

•  Insurance income decreased 1% 
to $786 million with higher claims 
resulting in loss recognition of 
$143 million, $78 million higher than 
the prior year, partly offset by 1% 
growth in average inforce premiums; 

•  Operating expenses increased 
6% to $11,078 million, including a 
$393 million one-off expense for 
acceleration of amortisation on 
certain software assets. Underlying 
expense growth of 2% was driven 
by staff, technology and investment 
spend, partly offset by the continued 
realisation of incremental benefits 
from productivity initiatives; and

Dividends

This performance has allowed us to 
declare a final dividend of $2.30 per 
share, bringing the total dividend 
for the year ended 30 June 2017 to 
$4.29 per share, an increase of 9 cents 
or 2% on the prior year. This represents 
a dividend payout ratio (cash basis) 
of 75%.

The final dividend payment will be 
fully franked and will be paid on 
29 September 2017 to owners of 
ordinary shares at the close of business 
on 17 August 2017 (record date). 
Shares will be quoted ex-dividend 
on 16 August 2017. 

The dividend reinvestment plan will 
continue to be offered to shareholders 
and this period a 1.5% discount will be 
applied to shares allocated under the 
plan for the final dividend. 

Group Net Profit after Tax

NPAT – Cash ($M)

8,680

7,760

6,835

7,039

9,127

9,445

9,881

Full Year Dividend History (cents per share)

DPS (cents)
Payout Ratio (“cash basis”)

401

364

320

334

420

420

429

73.2% 75.8% 75.9% 75.1% 75.2% 76.5% 75.0%

80%

Target 
Range

70%

2011

2012

2013

2014

2015(1)

2016(1)

2017

2011

2012

2013

2014

2015(1)

2016(1)

2017

(1) 

 Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 of the Financial Statements. 

 
 
 
27
27

Full Year Ended (1)

FY17 
$M

FY16 
$M

Change 
%

 17,600 

 16,935 

 5,520 

 4,860 

 23,120 

 21,795 

 2,034 

 786 

 2,016 

 795 

 25,940 

 24,606 

 65 

 26,005 

(11,078)

(1,095)

 141 

 24,747 

(10,434)

(1,256)

 13,832 

 13,057 

(3,927)

(3,592)

(24)

(20)

 9,881 

 9,445 

 73 

(26)

(199)

(23)

 9,928 

 9,223 

 4 

 14 

 6 

 1 

(1)

 5 

(54)

 5 

 6 

(13)

 6 

 9 

 20 

 5 

large 

 13 

 8 

 16.0 

 574.4 

 429 

 16.5 

(50)bpts 

 554.8 

 420 

 4 

 2 

Group Financial Performance 

Net interest income

Other banking income (2)

Total banking income

Funds management income

Insurance income

Total operating income

Investment experience

Total income

Operating expenses (3)

Loan impairment expense

Net profit before tax

Corporate tax expense (4)

Non-controlling interests (5)

Net profit after tax (“cash basis”)

Hedging and IFRS volatility (6)

Other non-cash items (6)

Net profit after tax (“statutory basis”)

Return on equity (%) (7)

Earnings per share – basic (cents) (7)

Dividends per share (cents) (7)

(1) 

 Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 of the Financial Statements. 

(2)  FY17 includes a $397 million gain on sale of the Group’s remaining investment in Visa Inc.

(3)  FY17 includes a $393 million one-off expense for acceleration of amortisation on certain software assets. 

(4) 

 For the purposes of presentation of Net profit after tax (“cash basis”), policyholder tax benefit/(expense) components of corporate tax expense are shown 
on a net basis (30 June 2017: $32 million expense and 30 June 2016: $101 million expense).

(5)  Non-controlling interests include preference dividends paid to holders of preference shares in ASB Capital Limited and ASB Capital No.2 Limited.

(6)  Refer to page 34 for details.

(7)  Ratios prepared on a cash basis.

Group Return on Equity

RoE – Cash (%)

19.5%

18.4% 18.2% 18.7% 18.2%

Earnings Per Share (cents per share)

EPS – Cash (cents)

16.5%

16.0%

438.7

444.7

556.9

554.8

574.4

532.7

482.1

2011

2012

2013

2014

2015(1)

2016(1)

2017

2011

2012

2013

2014

2015(1)

2016(1)

2017

(1) 

 Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 of the Financial Statements. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
28

Performance overview 
continued

Divisional Performance Summary

Full Year Ended (1) (“cash basis”)

Retail Banking Services 

Business and Private Banking 

Institutional Banking and Markets 

Wealth Management

New Zealand

Bankwest

IFS and Other

Net profit after tax (“cash basis”)

Investment experience after tax

Net profit after tax (“underlying basis”)

FY17 
$M

 4,964 

 1,639 

 1,306 

 553 

 973 

 702 

(256)

FY16 
$M

 4,540 

 1,522 

 1,190 

 612 

 881 

 778 

(78)

 9,881 

 9,445 

(44)

(100)

 9,837 

 9,345 

Change 
%

 9 

 8 

 10 

(10)

 10 

(10)

large 

 5 

(56)

 5 

(1) 

 Comparative information has been restated to reflect refinements to the allocation of customer balances, revenue and expense methodology including 
updated transfer pricing allocations, and changes in accounting policy detailed in Note 1 of the Financial Statements. 

Retail Banking Services provides 
home loan, consumer finance and 
retail deposit products and servicing 
to all Retail bank customers and 
non-relationship managed small 
business customers.

Cash net profit after tax was 
$4,964 million, an increase of 9% 
on the prior year. This was driven by 
strong growth in total banking income, 
partly offset by higher expenses and 
increased loan impairment expense.

Business and Private Banking 
provides specialised banking services 
to relationship managed business and 
Agribusiness customers, private banking 
to high net worth individuals and margin 
lending and trading through our online 
brokerage service, CommSec. 

Cash net profit after tax was 
$1,639 million, an increase of 8% 
on the prior year. This was driven by 
growth in total banking income and 
lower loan impairment expense, partly 
offset by higher expenses.

Institutional Banking and Markets 
manages our global relationships with 
corporate, government and institutional 
clients, and provides financial services 
solutions across financial and capital 
markets, transaction banking, working 
capital and risk management.

Cash net profit after tax was 
$1,306 million, an increase of 10% 
on the prior year. This was driven by 
strong growth in deposit volumes, 
active management of the lending 
portfolio, lower losses from derivative 
valuation adjustments, and lower loan 
impairment expense. 

Divisional Contribution to Group NPAT

Jun-17 Divisional NPAT – Cash ($M)

50%

Wealth Management encompasses 
the Group’s funds management, 
superannuation, insurance and financial 
planning businesses, operating 
under the brands of Colonial First 
State, Colonial First State Global 
Asset Management, CommInsure, 
Commonwealth Financial Planning, 
Financial Wisdom and Count. Colonial 
First State administers more than 
$146bn of FUA, Colonial First State 
Global Asset Management manages 
more than $219bn of AUM and 
CommInsure manages more than 
$2.3bn of inforce premiums. 

Cash net profit after tax was 
$553 million, a decrease of 10% on 
the prior year. This was driven by lower 
insurance income and lower investment 
experience, partly offset by lower 
operating expenses. Insurance income 
declined 13%, with growth in general 
insurance offset by a lower income 
protection result in life insurance.

17%

13%

10%

7%

6%

RBS

BPB

IB&M Wealth

NZ

Bankwest

-3%

IFS &
Other

 
 
 
29
29

Divisional Performance 
Summary (continued)

New Zealand includes the banking, 
funds management and insurance 
businesses operating in New Zealand 
under the ASB and Sovereign brands. 

Cash net profit after tax was 
NZD1,069 million, an increase of 9% 
on the prior year, driven by a strong 
performance from ASB, partly offset 
by lower profit in Sovereign. 

Bankwest operates in the domestic 
market, providing lending to retail, 
business and rural customers as well as 
a full range of deposit products. More 
than half of Bankwest’s customers are 
based in Western Australia.

Cash net profit after tax was 
$702 million, a decrease of 10% on 
the prior year. This result was driven 

by a higher loan impairment expense 
and a one-off cost for the integration 
of Bankwest’s east coast business 
banking operation into Business and 
Private Banking, partly offset by higher 
total banking income. Excluding the 
one-off integration costs, underlying 
cash net profit after tax decreased 7%. 

IFS oversees our retail and business 
banking operations in Indonesia, China, 
Vietnam and India, as well as associate 
investments in China and Vietnam, 
life insurance operations in Indonesia 
and a financial services technology 
business in South Africa.

Cash net profit after tax was 
$93 million, an increase of 79% on the 
prior year, including a 35% decrease 
from the higher Australian dollar. The 
result was driven by lower operating 
expenses and a one off tax benefit, 
partly offset by lower operating income. 

Other divisions includes the results 
of Group support functions such as 
Group Strategy, Marketing, Group 
Corporate Affairs and Treasury, as well 
as intra-group elimination entries arising 
on consolidation.

Other divisions cash net profit after 
tax reduced $219 million on the prior 
year to a loss of $349 million. This was 
primarily driven by a one-off expense 
for acceleration of amortisation 
on certain software assets, higher 
corporate technology costs, an 
increase in the centrally held loan 
impairment provisions, and the timing 
of recognition of unallocated revenue 
items and eliminations, partly offset by 
a gain on sale of the Group’s remaining 
investment in Visa Inc.

Net Interest Income

Net interest income – “cash basis”

Average interest earning assets

Home loans (2)

Consumer Finance

Business and corporate loans

Total average lending interest earning assets

Non-lending interest earning assets 

Total average interest earning assets

Net interest margin (%)

Net interest margin excluding Treasury and Markets (%)

Full Year Ended (1)

FY17 
$M

FY16 
$M

Change 
%

 17,600 

 16,935 

 435,448 

 409,669 

 23,518 

 23,722 

 221,188 

 211,356 

 680,154 

 644,747 

 154,587 

 145,849 

 834,741 

 790,596 

 4 

 6 

(1)

 5 

 5 

 6 

 6 

 2.11 

 2.09 

 2.14 

 2.13 

(3)bpts 

(4)bpts 

(1) 

(2) 

 Comparative information has been reclassified to conform to presentation in the current period.

 Net of average mortgage offset balances. Gross average home loan balance, excluding mortgage offset account is $470,773 million (30 June 2016: 
$436,530 million). 

Net interest income increased 4% on 
the prior year to $17,600 million. This 
was driven by growth in average interest 
earning assets of 6%, partly offset by 
a three basis point decrease in net 
interest margin.

Average Interest Earning Assets

Average interest earning assets 
increased $44 billion on the prior year 
to $835 billion, driven by:

•  Home loan average balances 

increased $26 billion or 6% on the 
prior year to $435 billion. The growth 
in home loan balances was largely 
driven by domestic banking growth;

•  Average balances for business 
and corporate loans increased 
$10 billion or 5% on the prior year 
to $221 billion, driven by growth in 
business banking lending balances; 
and

•  Average non-lending interest earning 
assets increased $8 billion or 6% on 
the prior year to $155 billion due to 
higher liquid assets as a result of a 
reduction in the Committed Liquidity 
Facility (CLF).

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
30

Performance overview 
continued

Basis risk: Basis risk arises from 
funding assets which are priced relative 
to the cash rate with liabilities priced 
relative to the bank bill swap rate. The 
impact on margin was flat as a result of 
minimal change in the spread between 
the cash rate and the bank bill swap 
rate during the year. 

Capital and Other: Decreased margin 
of five basis points driven by the impact 
of the falling cash rate environment on 
free equity funding and a two basis 
point reduction in the contribution 
from New Zealand, partly offset by the 
positive impact from higher capital.

Treasury and Markets: Increased 
margin of one basis point driven by a 
higher contribution from Treasury and 
Markets, partly offset by increased 
holdings of liquid assets.

Net Interest Income 
(continued)

Net Interest Margin

Net interest margin decreased three 
basis points on the prior year to 2.11%. 
The key drivers of the movement were:

Asset pricing: Increased margin of 
five basis points with the benefit from 
home loan repricing, partly offset by 
the impact of competition on home 
and business lending.

Funding costs: Decreased margin 
of four basis points reflecting an 
increase in wholesale funding costs 
due to lengthening the mix and tenor of 
wholesale funding to assist the Group 
in preparing for the Net Stable Funding 
Ratio which applies from 1 January 
2018. Deposit costs were flat with the 
negative impact from the lower cash 
rate, offset by repricing.

Portfolio mix: Flat with a 
favourable change in funding mix 
from proportionally higher levels 
of transaction deposits, offset by 
unfavourable change in lending mix. 

NIM movement since June 2016 (1)

Group NIM (1)

Group NIM 
 Group NIM excluding Treasury and Markets

Group NIM 
 Group NIM excluding Treasury and Markets

2.14%

0.05% (0.04%)

–

–

(0.05%)

0.01%

2.11%

2.15%

2.14%

2.11%

2.13%

Group NIM excluding Treasury and Markets
decreased four basis points

2.09%

2.12%

2.13%

2.09%

Jun16

Asset
pricing

Funding
costs

Portfolio
mix

Basis
risk

Capital
and
Other

Treasury
and
Markets

Jun17

Jun 15

Jun 16

Jun 17

(1) 

 Comparative information has been reclassified to conform to presentation in the current period.

 
 
 
 
31
31

Other Banking Income

Commissions

Lending fees

Trading income

Other income (1)

Other banking income – “cash basis” (1)

(1) 

 FY17 includes a $397 million gain on sale of Group’s remaining investment in Visa Inc. 

Full Year Ended

FY16 
$M

 2,215 

 1,010 

 1,087 

 548 

 4,860 

Change 
%

 12 

 7 

 6 

 48 

 14 

FY17 
$M

 2,482 

 1,078 

 1,149 

 811 

 5,520 

Other banking income increased 14% 
on the prior year to $5,520 million. 
Excluding the one-off impact of a 
gain on sale of the Group’s remaining 
investment in Visa Inc., other banking 
income increased 5%. The key 
drivers were:

Commissions increased 12% on 
the prior year to $2,482 million due to 
higher consumer finance income driven 
by higher purchases and lower loyalty 
costs, and volume driven deposit 
fee income;

Lending fees increased 7% on the prior 
year to $1,078 million with volume driven 
growth, partly offset by lower Institutional 
fees due to competitive pressures;

Net Trading Income ($M)

Sales 
Trading
 Derivative valuation adjustment

Trading income increased 6% on 
the prior year to $1,149 million driven 
by favourable derivative valuation 
adjustments, partly offset by lower 
Markets sales; and 

Other income increased 48% on the 
prior year to $811 million, driven by a 
gain on sale of the Group’s remaining 
investment in Visa Inc., partly offset by 
a higher realised loss on the hedge of 
New Zealand earnings.

1,087

378

1,149
11

404

1,039

424

654

783

734

(39)

Jun 15

(74)
Jun 16

Jun 17

Funds Management Income

Full Year Ended

Colonial First State (CFS) (1)

CFS Global Asset Management (CFSGAM)

CommInsure

New Zealand

Other

FY17 
$M

 928 

 837 

 121 

 92 

 56 

FY16 
$M

 929 

 842 

 120 

 80 

 45 

Funds management income – “cash basis”

 2,034 

 2,016 

(1) 

 Colonial First State incorporates the results of all Wealth Management Financial Planning businesses.

Change 
%

–

(1)

 1 

 15 

 24 

 1 

Funds management income increased 
1% on the prior year to $2,034 million, 
driven by:

•  A 6% increase in average FUA 

reflecting strong investment markets 
across the Australian and New 
Zealand businesses and positive net 
flows in Australia; and

•  A 4% increase in average AUM as a 

result of positive net flows and strong 
investment markets in the Australian 
and New Zealand businesses; partly 
offset by

•  A 3% unfavourable impact from the 

higher Australian dollar; 

•  A decline in FUA margins as a result 
of increased customer remediation 
costs in CFS Advice; and

•  A decline in AUM margins as a result 
of a change in investment mix in the 
Australian business. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
32

Performance overview 
continued

Insurance Income

CommInsure 

New Zealand

IFS

Other

Insurance income – “cash basis”

Full Year Ended

FY16 
$M

 502 

 242 

 46 

 5 

 795 

Change 
%

(13)

 15 

 9 

large 

(1)

FY17 
$M

 438 

 278 

 50 

 20 

 786 

Insurance income decreased 1% on the 
prior year to $786 million, driven by:

•  Higher premiums in New Zealand 

and IFS;

•  A decline in CommInsure Retail life 

income due to higher claims resulting 
in loss recognition of $143 million in 
income protection during the year, an 
increase of $78 million on the prior 
year; partly offset by 

•  Lower claims in IFS and CommInsure 

Wholesale life; and

•  A 1% increase in average inforce 

premiums. 

Operating Expenses

Staff expenses (1)

Occupancy and equipment expenses

Information technology services expenses (2)

Other expenses

Full Year Ended

FY17 
$M

 6,268 

 1,139 

 1,941 

 1,730 

FY16 
$M

 6,169 

 1,134 

 1,485 

 1,646 

Operating expenses – “cash basis” (2)

 11,078 

 10,434 

Change 
%

 2 

–

 31 

 5 

 6 

Operating expenses to total operating income (%) (1) (3)

Banking expenses to total banking income (%) (3)

 42.7 

 39.4

 42.4 

 38.2 

30 bpts 

120 bpts 

(1) 

(2) 

(3) 

  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 of the Financial Statements. 

 The current year includes a $393 million one-off expense for acceleration of amortisation on certain software assets. 

 Excluding a $397 million gain on sale of the Group’s remaining investment in Visa Inc. and a $393 million one-off expense for acceleration of amortisation on 
certain software assets, operating expenses to total operating income is 41.8% for the current year and banking expenses to total banking income is 38.4% 
for the current year.

Operating expenses increased 6% 
on the prior year to $11,078 million. 
Excluding the one-off impact of 
accelerated software amortisation, 
operating expenses increased 2%. 
The key drivers were:

Staff expenses increased 2% 
to $6,268 million driven by salary 
increases and employee entitlements, 
partly offset by productivity initiatives;

Occupancy and equipment 
expenses were flat at $1,139 million, 
due to increased rental reviews and 
depreciation, offset by lower relocation 
feasibility costs; 

Information technology services 
expenses increased 31% to 
$1,941 million, primarily driven by 
a $393 million one-off expense for 
acceleration of amortisation on 
certain software assets. Underlying 
expenses increased 4% due to higher 
licensing expenses, lease costs, and 
investment spend;

Other expenses increased 5% 
to $1,730 million, due to higher 
professional fees, partly offset by 
reduced marketing costs;

Group expense to income ratio 
increased 30 basis points on the 
prior year to 42.7%, primarily driven 
by a gain on sale of the Group’s 
remaining investment in Visa Inc. and 
the one-off expense for acceleration 
of amortisation on certain software 
assets. The underlying ratio was 41.8%, 
a reduction of 60 basis points.

 
 
33
33

Operating expenses – Investment Spend

Full Year Ended

Expensed investment spend (1)

Capitalised investment spend

Investment spend

Comprising:

Productivity and growth

Risk and compliance

Branch refurbishment and other

Investment spend 

(1) 

 Included within the Operating Expenses disclosure on page 32.

FY17 
$M

 650 

 629 

FY16 
$M

 604 

 769 

 1,279 

 1,373 

 681 

 470 

 128 

 701 

 505 

 167 

 1,279 

 1,373 

Change 
%

 8 

(18)

(7)

(3)

(7)

(23)

(7)

We continued to invest to deliver on the 
strategic priorities of the business with 
$1,279 million incurred in the full year to 
30 June 2017, a decrease of 7% on the 
prior year.

The decrease is due to the timing and 
completion of key phases of risk and 
compliance projects in the prior year 
(including Future of Financial Advice 
(FOFA)), significant progress made with 

branch transformation, and the roll-out 
of refreshed ATMs in the prior year, and 
the timing of spend on productivity and 
growth initiatives.

Spend on productivity and growth 
continued to focus on delivering 
further enhancements to the Group’s 
sales management capabilities, digital 
channels and customer data insights.

Significant spend on risk and 
compliance projects has continued as 
systems are implemented to assist in 
satisfying new regulatory obligations, 
including Stronger Super and Common 
Reporting Standard requirements. In 
addition, the Group continues to invest 
in safeguarding information security 
to mitigate risks and provide greater 
stability for customers.

Loan Impairment Expense

Retail Banking Services

Business and Private Banking

Institutional Banking and Markets

New Zealand

Bankwest

IFS and Other

Loan impairment expense – “cash basis”

Full Year Ended (1)

FY16 
$M

 663 

 176 

 252 

 120 

(10)

 55 

 1,256 

Change 
%

 5 

(58)

(75)

(46)

large 

 89 

(13)

FY17 
$M

 699 

 74 

 64 

 65 

 89 

 104 

 1,095 

(1) 

 Comparative information has been restated to conform to presentation in the current period. 

Impairment Expense (Annualised) 
as a % of Average GLAAs (bpts) 

19

16

16

15

Jun 14(1)

Jun 15

Jun 16

Jun 17

(1) 

 16 basis points, including the Bell group 
write-back (non-cash item).

Loan impairment expense decreased 
13% on the prior year to $1,095 million. 
Loan impairment expense annualised 
as a percentage of Average Gross 
Loans and Acceptances (GLAAs) 
decreased 4 basis points to 15 basis 
points. The decrease was driven by:

•  Reduced individual provisions 
and lower collective provisions 
in Business and Private Banking; 

•  Lower collective provisions and 

fewer large individual provisions in 
Institutional Banking and Markets; 
and

•  Lower collective provisioning in the 
New Zealand dairy sector; partly 
offset by

•  An increase in Retail Banking 

Services as a result of higher arrears 
and losses for home loans and 
consumer finance, predominantly in 
Western Australia and Queensland; 
and 

•  An increase in Bankwest due 

to slower run-off of the business 
troublesome book and higher 
home loan losses, predominantly 
in Western Australia.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
34

Performance overview 
continued

Taxation Expense

Corporate tax expense ($M)

Effective tax rate – “cash basis” (%)

Full Year Ended

FY17 
$M

 3,927 

 28.4 

FY16 
$M

 3,592 

Change 
%

 9 

 27.5 

90 bpts 

Corporate tax expense for the year 
ended 30 June 2017 increased 9% 
on the prior year representing a 28.4% 
effective tax rate. This increase is 
primarily as a result of a change in 
business mix, including the run-off 
of specialised financing transactions.

The effective tax rate is below the 
Australian company tax rate of 30% 
primarily as a result of the profit earned 
by the offshore banking unit and 
offshore jurisdictions that have lower 
corporate tax rates.

Non-Cash Items Included in Statutory Profit

Full Year Ended (1)

Hedging and IFRS volatility

Bankwest non-cash items

Treasury shares valuation adjustment

Other non-cash items

Total non-cash items (after tax)

FY17 
$M

 73 

(3)

(23)

(26)

 47 

FY16 
$M

(199)

(27)

 4 

(23)

(222)

Change 
%

large 

(89)

large 

 13 

large 

(1) 

 Comparative information has been restated to conform to presentation in the current year.

Non-cash items are excluded from net 
profit after tax (“cash basis”), which is 
management’s preferred measure of 
the Group’s financial performance, as 
they tend to be non recurring in nature 
or are not considered representative 
of the Group’s ongoing financial 
performance. The impact of these 
items on the Group’s net profit after 
tax (“statutory basis”) is outlined below 
and treated consistently with the 
prior financial year. Refer to the Other 
Information page 213 to 214 for the 
detailed profit reconciliation. 

Hedging and IFRS volatility

Hedging and IFRS volatility includes 
unrealised fair value gains or losses on:

•  Economic hedges that do not qualify 
for hedge accounting under IFRS;

•  Cross currency interest rate 

swaps hedging foreign currency 
denominated debt issues;

•  Foreign exchange hedges relating 

to future New Zealand earnings; and

•  The ineffective portion of economic 

Policyholder tax 

hedges that qualify for hedge 
accounting under IFRS.

This amount is excluded from cash 
profit as it does not affect the Group’s 
performance over the life of the 
hedge. A $73 million after tax gain was 
recognised in statutory profit for the 
year ended 30 June 2017 (30 June 
2016: $199 million after tax loss).

Treasury shares valuation 
adjustment

Under IFRS, Commonwealth Bank of 
Australia shares held by the Group 
in the life insurance businesses are 
defined as treasury shares and are 
required to be held at cost. These 
shares are fair valued in cash profit with 
the difference between cost and fair 
value reversed as a non-cash item. A 
$23 million after tax loss was included 
in statutory profit in the year ended 30 
June 2017 (30 June 2016: $4 million 
after tax gain).

Policyholder tax is disclosed separately 
in the Wealth Management and New 
Zealand business results for statutory 
reporting purposes. The gross up is 
excluded from cash profit, as it does 
not reflect the underlying performance 
of the business, which is measured on 
a net of policyholder tax basis. 

Investment experience 

Investment experience includes returns 
on shareholder capital invested and 
revaluations in the wealth management 
businesses. It also includes changes in 
economic assumptions impacting the 
insurance businesses and investment 
profits on the annuity portfolio. This 
item is classified separately within  
cash profit.

 
 
35
35

Review of Group Assets and Liabilities

FY17 
$M

As at

FY16 
$M

Change 
%

Interest earning assets

Home loans (1)

Consumer finance

Business and corporate loans

Loans, bills discounted and other receivables (2)

Non-lending interest earning assets 

Total interest earning assets

Other assets (2) (3)

Total assets

Interest bearing liabilities

Transaction deposits (4) 

Savings deposits (4)

Investment deposits

Other demand deposits 

Total interest bearing deposits

Debt issues 

Other interest bearing liabilities

Total interest bearing liabilities

Non-interest bearing transaction deposits 

Other non-interest bearing liabilities (3) 

Total liabilities

(1) 

 Gross of mortgage offset balances.

 485,857 

 456,074 

 23,577 

 23,862 

 226,484 

 220,611 

 735,918 

 700,547 

 163,665 

 137,838 

 899,583 

 838,385 

 76,791 

 94,616 

 976,374 

 933,001 

 98,884 

 89,780 

 191,245 

 191,313 

 220,530 

 197,085 

 70,313 

 71,293 

 580,972 

 549,471 

 168,034 

 162,716 

 57,531 

 54,101 

 806,537 

 766,288 

 44,032 

 37,000 

 62,089 

 69,149 

 912,658 

 872,437 

 7 

(1)

 3 

 5 

 19 

 7 

(19)

 5 

 10 

–

 12 

(1)

 6 

 3 

 6 

 5 

 19 

(10)

 5 

(2)  Loans, bills discounted and other receivables exclude provisions for impairment which are included in Other assets. 

(3) 

(4) 

 Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 of the Financial Statements.

Includes mortgage offset balances.

Asset growth of $43 billion or 5% on 
the prior year was driven by increased 
home lending, business and corporate 
lending, and higher liquid asset 
balances.

The Group continued to satisfy a 
significant portion of lending growth 
from customer deposits. Customer 
deposits represent 67% of total funding 
(30 June 2016: 66%).

Home loans

Home loan balances increased 
$30 billion to $486 billion, reflecting a 
7% increase on the prior year, driven 
by strong growth in Retail Banking 
Services, New Zealand and Bankwest.

Consumer finance

Consumer finance, which includes 
personal loans, credit cards and 
margin lending decreased 1% on the 
prior year to $24 billion, broadly in line 
with system.

Business and corporate loans

Business and corporate loans 
increased $6 billion to $226 billion, 
a 3% increase on the prior year. 
This was driven by strong growth 
in business lending in Business and 
Private Banking and New Zealand, 
partly offset by institutional lending 
due to active portfolio management.

Non-lending interest earning 
assets

Non-lending interest earning assets 
increased $26 billion to $164 billion, 
reflecting a 19% increase on the prior 
year. The increase was driven by 
higher liquid asset balances held as 
a result of Balance Sheet growth and 
a reduction in Committed Liquidity 
Facility (CLF) effective 1 January 2017.

Other assets

Other assets, including derivative 
assets, insurance assets and 
intangibles, decreased $18 billion 
to $77 billion, a 19% decrease on the 
prior year, reflecting lower derivative 
asset balances impacted by the higher 
Australian dollar.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
36

Performance overview 
continued

Non-interest bearing transaction 
deposits

Non-interest bearing transaction 
deposits, including business and 
personal transaction accounts, 
increased $7 billion to $44 billion, 
driven by strong growth in Retail 
Banking Services.

Other non-interest bearing 
liabilities

Other non-interest bearing liabilities, 
including derivative liabilities and 
insurance policy liabilities, decreased 
$7 billion to $62 billion, a 10% decrease 
on the prior year, reflecting lower 
derivative liability balances impacted 
by the higher Australian dollar. 

FY17 
$M

 2,747 

 980 

 3,727 

(34)

As at

FY16 
$M

 2,818 

 944 

 3,762 

(44)

 3,693 

 3,718 

Change 
%

(3)

 4 

(1)

(23)

(1)

•  An increase in consumer collective 
provisions in home loans and credit 
cards in Retail Banking Services;

•  Higher consumer individually 

assessed provisions predominantly 
due to home loan impairments in 
Western Australia; and

•  Economic overlays remain 

unchanged.

Review of Group Assets 
and Liabilities (continued)

requirements, strong access was 
maintained to both domestic and 
international wholesale debt markets.

Interest bearing deposits

Interest bearing deposits increased 
$32 billion to $581 billion, a 6% 
increase on the prior year. This was 
driven by strong growth of $23 billion 
in investment deposits and an $9 billion 
increase in transaction deposits.

Debt issues

Debt issues increased $5 billion to 
$168 billion, a 3% increase on the 
prior year. While deposits satisfied 
the majority of the Group’s funding 

Refer to page 131 for further information 
on debt programs and issuance for the 
year ended 30 June 2017.

Other interest bearing liabilities

Other interest bearing liabilities, 
including loan capital, liabilities at 
fair value through income statement 
and amounts due to other financial 
institutions, increased $3 billion to 
$58 billion, a 6% increase on the 
prior year.

Loan Impairment Provisions and Credit Quality

Provisions for impairment losses

Collective provision

Individually assessed provisions

Total provisions for impairment losses

Less: Provision for Off Balance Sheet exposures

Total provisions for loan impairment 

Provisions for Impairment

•  Lower commercial collective 

Total provisions for impairment losses 
decreased 1% on the prior year to 
$3,727 million. The movement in the 
level of provisioning reflects:

provisions, mainly in Institutional 
Banking and Markets; and

•  A reduction in Bankwest individually 
assessed provisions; partly offset by

Collective Provisions ($M)

Individually Assessed Provisions ($M)

2,818

695

187

2,747

711

184

1,077

1,112

Overlay
Bankwest
Consumer
Commercial

Bankwest
Consumer
Commercial

944

209

169

980

198

211

859

740

566

571

Jun 16

Jun 17

Jun 16

Jun 17

 
 
 
 
 
 
 
 
37
37

Full Year Ended

FY17 
$M

FY16 
$M

Change 
%

 737,002 

 701,730 

 437,063 

 394,667 

 377,259 

 344,030 

 3,116 

 1,989 

 5 

 11 

 10 

 2 

 2 

 3,187 

 2,038 

 0.73 

 0.99 

 36.05 

 0.51 

 0.43 

 0.36 

 0.15 

 0.82 

 1.09 

(9)bpts 

(10)bpts 

 36.17 

(12)bpts 

 0.54 

(3)bpts 

 0.44 

 0.33 

 0.19 

(1)bpt 

3 bpts 

(4)bpts 

Credit Quality Metrics

Gross loans and acceptances (GLAA) ($M)

Risk weighted assets (RWA) ($M) – Basel III 

Credit RWA ($M) – Basel III 

Gross impaired assets ($M) 

Net impaired assets ($M) 

Provision Ratios

Collective provision as a % of credit RWA – Basel III

Total provisions as a % of credit RWA – Basel III

Total provisions for impaired assets as a % of gross impaired assets

Total provisions for impairment losses as a % of GLAAs

Asset Quality Ratios

Gross impaired assets as a % of GLAAs

Loans 90+ days past due but not impaired as a % of GLAAs 

Loan impairment expense (“cash basis”) as a % of average GLAAs

Credit Quality

Provision Ratios
Provision coverage ratios remain 
prudent. The impaired asset portfolio 
remains well provisioned with provision 
coverage of 36.05%.

Asset Quality
The asset quality ratios show 
improvement in the quality of the 
book with the level of commercial 
troublesome and impaired assets 
reducing over the year. The arrears 
for the home loan and credit card 
portfolios remain relatively low, however 
personal loan arrears continues to be 
elevated, primarily in Western Australia.

Retail Portfolios – Arrears Rates
Home loan arrears increased over the 
year, with 30+ day arrears increasing 
from 1.21% to 1.22%, and 90+ day 
arrears increasing from 0.54% to 
0.60%. Personal loan arrears improved 
over the year with 30+ day arrears 
falling from 3.46% to 3.35%, and 90+ 
day arrears reducing from 1.46% to 
1.41%. Credit card arrears deteriorated 
with 30+ day arrears increasing from 
2.41% to 2.52%, and 90+ day arrears 
increasing from 0.99% to 1.03%.

30+ Days Arrears Ratios (%) (1)

90+ Days Arrears Ratios (%) (1)

4.0%

3.0%

2.0%

1.0%

Personal Loans

2.0%

1.0%

0.0%

Personal Loans

Jun 15

Dec 15

Jun 16

Dec 16

Jun 17

Jun 15

Dec 15

Jun 16

Dec 16

Jun 17

(1) 

 Includes retail portfolios of Retail Banking Services, Bankwest and New Zealand.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457Credit CardsHome LoansCredit CardsHome Loans 
38

Performance overview 
continued

Credit Quality Metrics 
(continued)

Troublesome and Impaired Assets
Commercial troublesome assets 
decreased 5% during the year to 
$3,313 million.

Gross impaired assets increased 
2% on the prior year to $3,187 million. 
Gross impaired assets as a proportion 
of GLAAs of 0.43% decreased one 
basis point on the prior year.

Capital

After allowing for the APRA 
requirement to hold additional capital 
with respect to Australian residential 
mortgages, the Group continued to 
strengthen its capital position during 
the year. 

The Group’s CET1 ratio as measured 
on an APRA basis was 10.1% at 
30 June 2017 and 10.6% at 30 June 
2016. The capital ratios were 
maintained well in excess of regulatory 
minimum requirements at all times 
throughout the year.

Internationally Comparable  
Capital Position

The Group’s CET1 ratio as measured 
on an internationally comparable 
basis was 15.6% as at 30 June 2017, 
placing it amongst the top quartile of 
international peer banks. 

Troublesome and Impaired Assets ($B)

Gross Impaired
Commercial Troublesome

6.6

3.1

6.5

3.2

3.5

3.3

6.0

2.9

3.1

FY 15

FY 16

FY 17

Capital Ratios

CET1 Ratio (APRA) 
CET1 Ratio (Internationally Comparable)

15.6%

10.6%

10.1%

9.1%

Jun 15
Basel III

Jun 16
Basel III

Jun 17
Basel III

Jun 17(1)
Basel III

(1) 

 Analysis aligns with the APRA study titled “International 
capital comparison study” (13 July 2015).

 
 
 
 
Corporate responsibility

39

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2 Corporate governance4Directors’ report5Other  information7 Our business1Corporate responsibility340

Corporate responsibility

Our Approach 

With our corporate responsibility 
programs and initiatives we 
assist our customers, support our 
communities, engage our people 
and minimise our environmental 
impact all founded on a principle of 
good business practice. 

We play an important role in enabling 
economic and social development, 
supporting jobs, driving innovation and 
creating opportunities. We actively look 
for ways to use our unique capabilities 
and resources to make a positive 
contribution beyond our core activities. 

We do this as part of our everyday 
business as well as through Opportunity 
Initiatives which is our corporate 
responsibility plan to drive positive, 
long term value and change for all our 
stakeholders. Opportunity Initiatives 
is focused on three pillars: education, 
innovation and good business 
practice. Full details of our progress 
and performance are available in the 
2017 Corporate Responsibility Report, 
available on our website.

Improving our customers’ 
experience

Increasing emphasis is being 
placed on the banking sector’s 
social licence to operate and 
we are fully committed to 
implementing the Australian 
Bankers’ Association’s Better 
Banking Program to protect 
customer interests and build trust 
and confidence in the industry. 
We are making good progress 
and will continue to implement 
more reforms that deliver real and 
practical benefits to our customers. 

Customer Advocacy
In August 2016 we appointed an 
independent Customer Advocate 
and established the Group Customer 
Advocacy team. The team is focused 
on making processes faster, simpler 
and fairer for customers. There is a 
particular focus on helping customers 
who are disadvantaged, experiencing 
hardship, have language difficulties or 
face other special circumstances.

Helping customers secure their financial wellbeing

Research has shown that almost half of all Australians 
spend more than they would like to; one in five report having 
zero savings; and almost half feel as though they are not 
progressing towards their financial goals. We are responding 
by collaborating with community organisations, leading academics, 
regulators and social service agencies to help tackle the most 
pressing financial wellbeing challenges in Australia. 

training on reponsible 
lending...

indigenous suppliers

savings challenge

spend tracker

savings jar

suppliers

transaction notifications

waste

water

transport

food

culture

green star rated

health

We have a unique ability to use our technology and innovation capabilities 
to directly support good financial habits, and better financial decisions. 
For example, new CommBank app features are giving people more 
visibility and insight into their spending so they can take more control:

General Management Exposure to 
International Operations

Non-Executive Director of at 
least 2 listed Companies

emissions

emissions

•  Transaction Notifications – real time credit card transaction 

notifications that give customers immediate awareness and insights 
into their daily spend so they can better manage their finances and 
improve their savings.

Disclosing and managing 
conflicts of interest

Maintaining confidentiality

Honesty

Upholding the guiding frame-
work of our vision and values

•  Spend Tracker – a month-to-date summary of credit card activity that 
automatically categorises transactions and shows customers where 
their money is going so they can make better decisions on where to 
spend.

Understanding and fulfilling all 
aspects of their role

Operating in a safe and inclu-
sive manner

Maintaining personal 
standards

Using technology and com-
munications

In an Australian first, Commonwealth Bank credit card customers are now 
able to close their credit card account online in real time giving them even 
greater control over their financial wellbeing. The fully digital experience 
enables customers to close their credit card using the CommBank app or 
online without the need to go into branch or speak to our contact centre.

competition+industry 
distribution

data management

housing market

climate change

reputation

corporate responsibility

In April 2017, a Customer Advocate 
Community Council was established, 
comprised of 20 representatives 
covering social policy, community 
welfare, and issues advocacy. The 
Council is a forum to listen and respond 
to concerns from the community, 
demonstrating our commitment to 
addressing the needs of vulnerable 
and disadvantaged customers and 
supporting community relationships. 

Innovation
We continue to prioritise investment 
in technology and innovation as a 
way to better support and empower 
businesses to operate more efficiently, 
keep things secure and improve the 
customer experience. This will help to 
transform industries and aspects of the 
broader community. 

We are actively experimenting with 
blockchain and this year, together with 
Wells Fargo and Brighann Cotton, 
we completed the first physical trade 
transaction between two banks 

using the emerging technologies of 
blockchain, smart contracts and the 
internet of things. The transaction 
involved a shipment of cotton from 
Texas, USA to Qingdao, China. 

We also became the first non-university 
institution in Asia-Pacific to develop a 
quantum computer simulator which will 
allow quantum ready applications to be 
developed in parallel to the hardware. 

Enhancing innovation in business 
can drive value through revenue and 
productivity gains. Our inaugural 
CommBank Business Insights Report 
‘Unlocking Everyday Innovation’ 
measures the innovation performance 
of Australian businesses across a range 
of categories. The report quantifies the 
value that businesses generate from 
innovation and outlines the pathways to 
enhance innovation. Our national report 
has been followed by the rollout of a 
regional versus metro report as well as 
location and industry-specific reports.

41

Empowering and 
supporting our 
communities

Education 

As a leading Australian employer, we 
are committed to helping improve 
education outcomes, including financial 
education, and investing in the skills of 
the workforce of the future.

574,246 students

Our award-winning Start Smart 
classes have reached more than half 
a million students. Start Smart is our 
free financial education program for 
primary, secondary and Vocational 
Education and Training students. 

229 youth-focused 
organisations

Received Community Grants of up 
to $10,000 to support programs on 
education, health and social inclusion.

branches

We are investing $50 million dollars 
in education over three years (2015-
2018). This goes to funding a range of 
education programs including Start 
Smart, the Commonwealth Bank 
Teaching Awards and Evidence for 
Learning. 

business banking specialist

ATMs

eftpos

online customers

self-service

digital

deposit machines

StartSmart

Employees/Indigenous emploees

operations

net revenue

renewable energy project

emissions

female executives

community investments

volunteering

customers/indige-
nous customers

reconciliation

tax transparency

school students

education investment

research projects

customer experience 
survey

fund academic project

MathsPASS

Credit limit slider

Camera pay

CommBank youth app

click to call

storm warning

supermatch

product

organisation

process

Teaching real-life money skills to under 14s.

ESG lending

slavery

teachers

loan impairment

To support the financial wellbeing 
of children and youth we provide 
schools with both a financial education 
program, Start Smart, and School 
Banking. Our award-winning financial 
education program Start Smart 
reached 574,246 students nationwide 
– that’s an average of 2,000 students 
receiving financial education every 
school day, making Start Smart the 
largest program of its kind anywhere 
in the world. We have also refreshed 
our program with gender equality 
and unconscious bias principles. Our 
School Banking program started in 
1931 and currently has 326,146 active 
students participating. The program is 
designed to provide young children with 
a basic understanding of core financial 
values and money management skills, 
to help them take their first steps 
towards good money management and 
regular savings behaviour.

mobile international 
money transfer

thrive portal

marketing

drone

teaching award

training employees

cyber security curriculum

Youth Bank App

JumpStart App

Black Card Training

Pay Equality

Staff Flexibility

This year we have released the CommBank Youth app which gives under 
14s hands-on money management experience that’s fun and secure. 
It’s an innovative app that will help young customers develop their skills 
in an increasingly cashless and digital society.

financial counsellors

customer advocacy

SACE

spent on training

hosted the 
experince

This year our efforts to support the 
financial education of Australia’s youth 
were recognised with multiple awards, 
including the Child and Youth Friendly 
Banking Award in the 2017 Global 
Inclusion Awards and the Canstar 
Youth Banking Award for the seventh 
time. It is the second year in a row 
that we have won the Canstar Junior 
Banking Award.

High-quality teaching is the greatest 
in-school influence on student 
engagement and outcomes. To 
acknowledge this we have created the 
Commonwealth Bank Teaching Awards 
in partnership with Australian Schools 
Plus to recognise and reward excellent 
teaching and school leadership. 

In March 2017, the new Commonwealth 
Bank Teaching Awards rewarded 12 
Australian teachers with a Teaching 
Fellowship, valued at $45,000 each. 

Evidence for Learning continues to 
support improved practice by teachers, 
school leaders and education systems 
across two offerings:

•  The Australian Teaching & Learning 

Toolkit is an online educator resource 
and has had more than 10,000 
regular users visit the website. 

•  The Learning Impact Fund has 

distributed $571,000 across three 
different research trials to support the 
development of education evidence.

Volunteering and giving

Our people are more involved in our 
communities than ever, through a 
wide range of volunteering programs 
and our Staff Community Fund, which 
celebrates its 100th anniversary in 2017. 
With more than $1.2 million in-kind 
volunteering provided to community 
organisations this year, we provide a 
focused and relevant benefit for the 
community while offering personal 
development opportunities for our 
people and a link to their community. 
Our Staff Community Fund distributed 
more than $2 million in Community 
Grants to 229 community organisations 
nationally to support the wellbeing of 
kids and youth. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2 Corporate governance4Directors’ report5Other  information7 Our business1Corporate responsibility342

Corporate responsibility  
continued

Financial inclusion

As one of Australia’s largest companies 
and employers, we are committed to the 
financial wellbeing of our customers and 
staff. We launched our first ever Financial 
Inclusion Action Plan (FIAP) which 
includes a range of initiatives aimed at 
helping customers experiencing financial 
difficulty and building the economic 
security of women. 

A key FIAP action we have delivered 
this year is new Domestic and Family 
Violence Awareness training to 
help employees better understand 
and respond to those who may be 
experiencing domestic or family 
violence. 

We are also supporting Financial 
Counselling Australia through a 
commitment of $400,000 to train 
financial counsellors across Australia 
to assist people affected by domestic 
and family violence and $500,000 to 
the Jan Pentland Foundation to fund 
10 scholarships annually for the next 
10 years for people to study financial 
counselling.

We have also been raising awareness 
of our financial hardship program, 
Financial Assist, which offers 
customers assistance if they are having 
difficulty making a repayment. This 
might include offering flexibility with 
instalments due, a review of financial 
commitments, or more detailed 
financial rehabilitation support. 

International financial inclusion
Since its launch in Pick n’ Pay stores in 
South Africa, delivering a cost effective 
money remittance solution nationally, 
Money Transfer has grown to include 
self-service kiosks that have allowed 
more than 150,000 customers to be 
registered, performing more than 
350,000 transactions. The digital kiosk 
has now evolved to create a customer 
on-boarding solution for our business 
in Indonesia. We are able to on-board 
a new customer via the Money Transfer 
kiosk and they are able to open an 
account, obtain a debit card, and use it 
at an ATM in around 10 minutes.

$900,000 

Committed to financial counselling 
scholarships and training on domestic 
and family violence.

0.8% 

Of our workforce that identifies as 
Aboriginal or Torres Strait Islander. 
We are working towards a target 
of 1.5% by 2020.

Clown doctors

We have been proud 
supporters of Clown 
Doctors since 1999. 

This year they provided 
support to one of our 
employees and Staff 
Community Fund member, 
Alison Graham, and her son 
Jack who was diagnosed with 
acute lymphoblastic leukaemia 
and had to undergo intensive 
chemotherapy.

Clown Doctors are specially 
trained performers who visit 
Australian children’s hospitals 
and wards and help to lift the 
spirits of sick children and their 
families, including Alison and 
her son Jack.

Money Transfer

In South Africa, more 
than 150,000 customers 
have registered with our 
Money Transfer kiosks, 

savings challenge

spend tracker

savings jar

transaction notifications

training on reponsible 
lending...

performing more than 350,000 
transactions. We are delivering 
a scalable digital bank that 
increases access to financial 
services for our customers.

transport

waste

water

food

culture

emissions

Non-Executive Director of at 
least 2 listed Companies

General Management Exposure to 
International Operations

The South African Reserve 
Bank has formally granted the 
Commonwealth Bank a full Bank 
Licence in South Africa. This 
is a critical milestone, not only 
towards launching our digital 
bank in South Africa but as part 
of our overall strategy to deliver 
financial inclusion across the 
emerging markets we serve.

Operating in a safe and inclu-
sive manner

Honesty

Using technology and com-
munications

Upholding the guiding frame-
work of our vision and values

Maintaining personal 
standards

Maintaining confidentiality

suppliers

indigenous suppliers

green star rated

health

emissions

Disclosing and managing 
conflicts of interest

Understanding and fulfilling all 
aspects of their role

Following on from their success 
in South Africa, we have 
introduced Money Transfer 
kiosks in Indonesia. Indonesia’s 
Financial Services Authority has 
formally approved the rollout of 
Money Transfer kiosks in both 
Commonwealth Bank branches 
and key retail locations. 

competition+industry 
distribution

data management

housing market

climate change

In Indonesia we continue to 
grow and develop our WISE 
(Women Investment Series) 
initiative. WISE was refreshed 
to build on the success of the 
existing program with some new 
additions including broadening 
our target audience to include 
women entrepreneurs. 

reputation

corporate responsibility

43

Diversity in leadership

40% 

Female directors 
on Board

37% 

women in Executive 
Manager and above 
roles

44% 

women in Manager 
and above roles 

We have put in place a number of 
targeted solutions to achieve gender 
pay equity, including:

•  Reporting pay equity metrics to both 
the Board and Executive Committee;

•  Education in removing unconscious 
bias in pay and other management 
decisions;

•  Mandatory pay reviews for 

employees on parental leave; and

•  Use of data and metrics to inform 

objective decisions and actions for 
managers who make pay decisions.

Reconciliation

We aim to increase employment of 
Aboriginal and Torres Strait Islander 
peoples to be at parity with the 
Australian population (3%) by 2026 with 
a midpoint target of 1.5% by 2020. The 
percentage of our domestic workforce 
who identify as Aboriginal or Torres 
Strait Islander has increased from 0.3% 
to 0.8% in the last 12 months. 

To help grow the Indigenous business 
sector, we launched JumpStart in 
partnership with Supply Nation. 
JumpStart is an app which connects 
Indigenous businesses with skilled 
volunteers from Supply Nation’s 
corporate, government and not for 
profit members. To date, 90 Indigenous 
businesses are in the process of 
signing up. 

Support for cricket

We are passionate about the game 
of cricket – it is the country’s national 
summer sport and a game that every 
Australian can enjoy in their own way.

•  In October 2016 we announced the 
next phase of our partnership with 
Cricket Australia, which focuses 
on strengthening the foundations 
of cricket for women, Indigenous 
players, players with disabilities and 
the local clubs around the country 
that are the lifeblood of the game. 
This is the largest investment in 
Australian women’s cricket and 
diversity initiatives, with more than  
$5 million per year over three years. 

•  Through our club sponsorship 
program, we are providing 65 
clubs with two-year sponsorships 
including financial assistance of 
$2,000 per year (over two years) 
for much needed cricket gear and 
merchandise to use on game days.

A healthy and engaged 
workforce

The Group employs 51,800 
dedicated people across 1,350 
branches and offices. This diverse 
group of people serve 16.6 million 
customers and is integral to 
achieving our vision.

A diverse and inclusive team

Creating an inclusive workplace 
that reflects the communities where 
Commonwealth Bank operates is 
essential to listening and responding 
to the needs of customers in order to 
deliver on our vision to excel at securing 
and enhancing the financial wellbeing of 
people, businesses and communities. 
The aim of our Diversity and Inclusion 
strategy is to leverage diversity and 
foster inclusion in order that all our 
people feel valued and respected. It has 
five focus areas – Building an Inclusive 
Culture (overarching goal); Diversity in 
Leadership; You Can Be You; Flexibility; 
and Reputation and Engagement. 

Inclusive culture 
We continue to build a diverse and 
inclusive workforce that at all levels, 
mirrors the communities where  
we operate.

Diversity in Leadership 
Gender diversity – Women represent 
58% of our workforce. We are tracking 
well towards our diversity in leadership 
gender goal as measured by our targets 
– 40% of Executive Manager and 
above roles and 45% of Manager and 
above roles to be occupied by women 
by 2020. Currently, representation 
of women in Executive Manager and 
above roles is 37% and Manager and 
above roles is 44%. Women represent 
40% of the Commonwealth Bank Board 
and the Chairman is a woman.  

Gender pay equity – In the most recent 
Workplace Gender Equality Agency 
Report there has been a closing of the 
gender pay gap (Group-wide) with a 
1.1% decrease for base remuneration 
and 3% for total remuneration. Similar 
to the previous year, this gap is 
comparable with the Group’s direct 
peer group of Australian banking 
organisations with 5,000+ employees, 
and slightly higher than the average 
gender pay gap for the Finance and 
Insurance Industry.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2 Corporate governance4Directors’ report5Other  information7 Our business1Corporate responsibility344

Corporate responsibility  
continued

Whistleblowing

We encourage all staff to speak 
up about issues or conduct that 
concerns them. The SpeakUP Program 
comprises the SpeakUP Hotline and 
the Group Whistleblower Policy.

As part of the Better Banking Program, 
we have worked with the ABA to 
develop industry guiding principles 
for whistleblowers. This has led to an 
update of our Whistleblower Policy 
to align with the guidelines. Under 
the Policy, we have a designated 
Whistleblower Protection Officer at 
an Executive General Manager level 
with direct access to the CEO, as 
well as a Misconduct Governance 
Committee, including four of the CEO’s 
direct reports who are also ‘Executive 
Champions’ and oversee the Program’s 
effectiveness.

We have had 171 cases reported under 
the SpeakUP Program, of which 44 
were whistleblower reports. 

The training completion rate on 
mandatory learning, including fraud, 
workplace conduct, conflicts of interest, 
and security and privacy, is 97%.

Environmental 
stewardship

The Group recognises climate 
change as one of the greatest 
challenges posed to our 
environment, our economy and  
our society and considers climate 
change to be a significant long 
term driver of both financial and 
non-financial risks. 

We will continue to measure and 
reduce our own environmental impact, 
as well as help our customers transition 
to a net zero emissions economy. Our 
influence extends to the businesses 
that we lend to, invest in and buy from 
and we endeavour to make a socially 
and environmentally positive impact 
through our decision making.

Employees who work flexibly 

69%

43%

FY16

FY17

Cultural diversity – In 2015, the 
Executive Committee endorsed a 
target to match the cultural diversity 
of our senior leaders to the cultural 
diversity of the Australian population 
by 2020. A Cultural Diversity Index 
(CDI) was developed to measure the 
cultural diversity of its leadership using 
a modified Herfindahl-Hirschman Index 
methodology. 

Due to the late release of the Australian 
Census, our progress against the 
CDI will be published in next year’s 
reporting.

This year, 50% of our workforce 
identified as Australian, 40% identified 
as non-Australian and 10% chose not 
to respond. 

You Can Be You – Our six employee 
networks continue to drive awareness, 
engagement and behavioural change 
across the Group. They include: 
Women CAN – gender; Unity - sexual 
orientation and gender identity; 
Enable – accessibility and disability; 
Advantage – age and life stage; Mosaic 
– cultural diversity and Yana Budjari – 
lead reconciliation actions within our 
Reconciliation Action Plan. 

Flexibility – 69% of our people work 
flexibly, an increase from 43% in 
FY16(1). In the past 12 months, we have 
implemented several actions including 
our enhanced parental leave for both 
primary and secondary carers to help 
parents share the responsibilities of 
childcare.

(1) 

 Note the question in FY16 varied slightly:  
‘My manager allows me the flexibility I need  
to meet my work goals and personal needs’.

Reputation and engagement – 
Commonwealth Bank and Bankwest 
are compliant with the Workplace 
Gender Equality Act 2012, following the 
submission of the annual compliance 
report for 2017. We have also received 
the 2016 Employer of Choice for 
Gender Equality citation by the 
Workplace Gender Equality Agency. 
Commonwealth Bank and Bankwest 
were proudly named Gold employers in 
the Australian Workplace Equality Index 
Awards, and Unity was named network 
of the year for a second consecutive 
year. Supporting this achievement was 
recognition of Commonwealth Bank as 
a Gold Standard employer in the Hong 
Kong LGBT+ Workplace Inclusion Index.

Employee wellbeing 

The health and wellbeing of our people 
is paramount to the success of our 
organisation. The Thrive portal was 
launched to employees, providing 
a source of mental and physical 
health and wellbeing information and 
resources. The portal aims to assist 
our staff to better understand their 
mental and physical health, encourage 
appropriate conversations and help 
support others.

The portal also provides access to 
information on physical wellbeing, 
nutrition, work/life balance and has easy 
access to confidential counselling advice 
through our Employee Assist Chat.

Conduct and culture

In January 2017, we released ‘Our 
Commitments’ which includes a 
personal commitment to our vision and 
values emphasising, among other things, 
the importance of honesty, maintaining 
confidentiality and operating in a safe 
and inclusive manner. Our Commitments 
exist to ensure everyone is clear on 
what is expected of them. The launch of 
Our Commitments has been supported 
by an e-learning module. The training 
completion rate for Our Commitments is 
98%. In light of our offshore operations, 
Our Commitments are also available 
in Chinese, Vietnamese and Bahasa 
Indonesia. We treat any deviation from, 
or breach of, Our Commitments as 
misconduct. This year we have closed 
1,022 substantiated misconduct cases. 
Outcomes from these misconduct cases 
ranged from verbal warning to dismissal. 

45

Responsible lending

We are committed to our nine ESG 
Lending Commitments which embed 
ESG considerations into our business-
lending decisions. We continually look 
for ways to make a positive societal 
impact and help to support the 
transition to a low carbon economy. 

This year we grew our renewables 
lending portfolio to $2.8 billion. This 
reflects our continued commitment 
to find new ways to support a rapidly 
changing renewables sector. 

Renewables projects we lent to include 
three new solar farms in Queensland 
and Victoria, and Australia’s largest 
solar project in South Australia, 
Bungala solar project, where we were 
a mandated lead arranger. Bungala 
will provide power for approximately 
100,000 households. The Bungala solar 
project was the largest equity and debt 
finance arrangement for a new solar 
project in Australia to date, as well as 
the first major Australian renewable 
project delivered without government 
funding assistance. 

We continue our industry-leading 
disclosure on the emissions intensity 
of our business lending, and have 
just completed our third report which 
shows our business lending portfolio’s 
emissions intensity is 0.29 kgCO2-e/
AUD expenditure in FY16, up from 0.28 
kgCO2-e/AUD expenditure in FY15. 
This increase is driven by changes in the 
Electricity, Gas and Water Supply sector 
which includes significant new lending to 
a recently privatised Australian electricity 
transmission network. The full results 
are on our website. 

We have continued to embed our ESG 
lending commitments with risk and 
frontline staff undergoing refresher 
training and a number of enhancements 
to our processes and systems including 
annual review process, hindsight 
review checks, update of the industry 
ESG assessments, sector specific 
workshops and ESG portfolio reporting 
to Board. 

As a major provider of lending 
services globally, assessing potential 
transactions for ESG risks is a key step 
in our due diligence process. Project 
finance transactions that qualify under 
the Equator Principles III follow its 
detailed process to assess, mitigate, 
manage and monitor ESG risk. 

48.5% 

reduction in our direct emissions in 
Australia since 2009

Renewable energy 

Our lending exposure to renewable 
electricity generation continues to 
increase. 

$2.8bn

$2.2bn

$1.4bn

FY15

FY16

FY17

Other loans are assessed under our 
ESG policies, systems and processes. 
Loans are escalated for senior 
assessment depending on the level of 
ESG risk. 

Our pricing platform for all Institutional 
Banking, Business Banking and ASB 
loans includes a compulsory ESG risk 
assessment process for all Institutional 
Bank loans, and for larger loans in 
the other business units. The process 
includes an initial ESG risk assessment 
based on country of operations and 
over 500 industry sectors. Additional 
ESG due diligence is required for 
transactions which have medium or 
high ESG risks identified in the initial 
assessment. Teams are required to:

•  Describe any ESG risks for each of 

the seven focus areas of biodiversity, 
water, carbon and energy, pollution, 
health and safety, labour and human 
rights, and anti-corruption and 
governance; 

•  Detail any client mitigation strategies 

for each risk identified; 

•  Assess the likelihood and 

consequence of these risks; and

•  Assess the client capability and 

motivation to mitigate these risks.

Further information on the ESG risk 
assessment process is available in the 
2017 Corporate Responsibility Report.

Solar panels on 
branches

We are the first 
Australian bank to 
rollout an onsite 
renewable program 
for our retail branch 
network. 

We now have solar panels on 34 
locations across Australia, with 
more than 500kW of capacity. 
To date, solar panels have 
saved more than 450 tonnes 
CO2-e, which is the equivalent 
of planting 11,600 trees. Our 
employees, customers and the 
wider community can view the 
performance of this network 
through our real-time public 
portal cbasolarpower.com.au.

Sustainable Property Strategy 

We continue to implement our 
Sustainable Property Strategy through 
to 2020, with key targets to reduce our 
own energy use and carbon emissions, 
waste generation and water use.

Our long term target of reducing our 
direct emissions to 2.0 tCO2-e per 
FTE continues to be on track, having 
reduced these emissions from 2.9 
tCO2-e per FTE last year to 2.6 tCO2-e 
per FTE this year which is a reduction 
of 10% over the past 12 months.

Climate Policy Position Statement 

We have developed a Climate Policy 
Position Statement which outlines 
our role in limiting climate change to 
well below two degrees and the way 
in which we will support the transition 
to a net zero emissions economy by 
2050. This includes undertaking a 
climate scenario analysis and setting 
a $15 billion target for financing low 
carbon projects by 2025.

The full Climate Policy Position 
Statement is available on our website.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2 Corporate governance4Directors’ report5Other  information7 Our business1Corporate responsibility346

Corporate responsibility  
continued

Climate bond sector exposures

Responsible investing

Guided by our Responsible Investing 
Framework, we are integrating ESG 
considerations into investment 
processes, consistent with the pursuit 
of sustainable long-term investment 
outcomes for our customers. We have 
expanded the FirstChoice, FirstWrap 
investment menus and Commonwealth 
Financial Planning Approved Product 
List to include five new sustainable, 
ethical and responsible investment 
options. This year, Colonial First State 
joined Colonial First State Global 
Asset Management (CFSGAM) and 
CommInsure as signatories to the 
United Nations-supported Principles  
for Responsible Investment.

digital

self-service

CFSGAM released their tenth 
annual Responsible Investment and 
Stewardship Report. CFSGAM believe 
that their approach to responsible 
investment has contributed to over  
75% of funds outperforming their 
respective benchmarks.

deposit machines

renewable energy project

net revenue

Building a strong and 
responsible business 

ESG training 

volunteering

community investments

customers/indige-
nous customers

school students

research projects

education investment

To support our employees’ 
understanding of environmental, social 
and governance (ESG) considerations 
and enhance the outcomes of our 
lending, investing and procurement due 
diligence and decision making, we have 
a number of tailored training modules. 
2,768 employees undertook training 
via these modules covering: ESG 
Fundamentals, ESG Tool, Responsible 
Investing, Responsible Procurement 
Fundamentals and Equator Principles III.

Credit limit slider

Camera pay

MathsPASS

Responsible procurement

supermatch

product

organisation

process

Pay Equality

Staff Flexibility

The Group spent $4.8 billion with 
more than 5,000 suppliers putting 
us in a position to make a positive 
impact by supporting suppliers that 
reflect diversity and a wide range of 
perspectives and capabilities. We 
spent approximately $1.5 million with 
17 unique Indigenous suppliers. Our 
Supplier Code of Conduct sets our 
minimum standards for human rights, 
labour conditions, health and safety, 
diversity and the environment. The 
Supplier Code of Conduct has been 
embedded into the procurement 
process for establishing new suppliers.

financial counsellors

customer advocacy

Low carbon buildings

Energy – wind power

Low carbon transport

branches

ATMs

eftpos

online customers

$1.02 billion of climate 
bonds arranged

business banking specialist

StartSmart

Employees/Indigenous emploees

operations

ESG lending

This year we have 
arranged $1.02 billion of 
climate bonds. In March 
2017, we issued the 
largest Australian dollar climate 
bond from an Australian bank 
at $650 million, demonstrating 
active leadership and best 
practice in the climate and 
green bond market. 

female executives

tax transparency

reconciliation

emissions

slavery

loan impairment

fund academic project

teachers

teaching award

customer experience 
survey

The bond is backed by Australian 
renewable and low-carbon assets 
including wind power generation, 
green buildings and low carbon 
transport projects. We have 
become a partner of the Climate 
Bonds Initiative and will continue 
to work towards increasing large-
scale investment in climate  
bonds to deliver a global  
low-carbon economy.

cyber security curriculum

storm warning

click to call

mobile international 
money transfer

marketing

drone

Youth Bank App

JumpStart App

thrive portal

training employees

spent on training

SACE

Black Card Training

hosted the 
experince

In May 2017, we signed up to the 
Australian Supplier Payment Code, a 
voluntary, industry-led initiative that 
enshrines the importance of prompt 
and on-time payment for small business 
suppliers through compliance with a set 
of best-practice standards.

Human rights

We issued our first Slavery and Human 
Trafficking Statement, in compliance 
with the UK Modern Slavery Act, 
highlighting the development of our 
Human Rights Position Statement.  
Our second statement is now published 
and is available on our website. 

We updated our Supplier Code of 
Conduct to improve recognition of 
human rights and supplier compliance 
with international human rights laws. 

We also ran an education session for 
key procurement staff on supporting 
human rights and the abolition of 
modern slavery and have developed 
responsible procurement training. 

Tax transparency

The Commonwealth Bank is Australia’s 
largest taxpayer(1) and this contribution 
continues to grow in line with profits. 
Our global tax expense was more 
than $3.9 billion, which contributes 
to government investment in the 
community in many forms including 
schools, hospitals, roads and social 
welfare payments. We are committed to 
being a responsible corporate taxpayer 
and to acting with the highest integrity 
in complying with all prevailing tax laws. 
As a signatory to the Voluntary Tax 
Transparency Code, we will continue to 
provide transparency on our approach 
to tax risk, governance and tax paid in 
Australia. A copy of the most recent  
Tax Transparency Code can be found 
on our website. 

(1)  Source:  Bloomberg

47

ESG performance data (1) 

ENVIRONMENT

Energy (2)

Units

2017 

2016

2015 

Renewable energy lending exposure

$M

2,800

2,200

1,400

Business lending emissions intensity (3) 

Climate bond arrangement

Greenhouse Gas Emissions – Group(5)

Total greenhouse gas emissions

Scope 1 emissions 

Scope 2 emissions 

Scope 3 emissions 

Emissions per FTE (Scope 1 & 2)

SOCIAL

Employees

Employee Engagement Index – CBA 

Employee Turnover (voluntary) 

Diversity

Women in Manager and above roles 

Women in Executive Manager and above roles

Gender pay equity 

Executive General Manager

General Manager

Executive Manager

Manager / Professional

Team Member

Training

Employees participating in ESG Training

Training hours per employee (5)

Safety and Wellbeing 

Lost Time Injury Frequency Rate (LTIFR) (7)

Absenteeism

Community Investment

Total Community Investment

– Cash contributions

– Time volunteering

– Foregone revenue

– Program implementation costs

– % of pre-tax profit

(kgCO2-e/AUD)
$M

Dependent on  
client FY17 data (4)

1,018

0.29

50

0.28

–

tCO2-e
tCO2-e
tCO2-e
tCO2-e
tCO2-e

%

%

%

%

Ratio

Ratio

Ratio

Ratio

Ratio

#

Hours

Rate

Rate

$M

$M

$M

$M

$M

%

 204,317 (6) 

 164,111 

 179,276 

 9,694 

 9,063 

 9,729 

 96,595 

 107,762 

 115,580 

 98,028 (6) 

 47,286 

53,967

 2.3 

 2.6 

 2.7 

78

10.1

 44.4 

 36.7 

 0.95 

 1.03 

 1.00 

 0.98 

 1.00 

77

11.3

43.6

35.2

0.96

0.99

1.00

0.99

0.99

2,768

39.1

1,786

34.3

1.1

5.9

272

37.2

1.2

222

11.7

2.0

1.5

6.0

262

37.8

1.4

212

11.6

2.0

81

10.2

43.2

33.9

–

–

–

–

–

–

31.1

2.0

6.0

243

31.3

1.8

204

6.8

1.9

 For definitions and notes, please refer to the Corporate Responsibility Performance data table at www.commbank.com.au/investors/corporate-responsibility.html. 

 For methodology and further details, please refer to www.commbank.com.au/about-us/opportunity-initiatives/performance-reporting.html.

(1) 
(2)  Energy metrics are not audited by PwC.
(3) 
(4)  Our financed emissions method relies on client-specific data which limits the timing we can undertake and release the analysis.
(5)  Comparative information has been changed to align to presentation in the current year.
(6) 

 In 2017 for the first time we have included data centres outside of our operational control. If they were not included, our scope 3 emissions would otherwise 
have reduced. 
 Prior year data is updated due to late reporting of incidents that occurred during the year, or the subsequent acceptance or rejection of claims made in the year.

(7) 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2 Corporate governance4Directors’ report5Other  information7 Our business1Corporate responsibility348

Corporate responsibility  
continued

ESG performance data (1) continued

SOCIAL continued

Financial Literacy Programs

School Banking Students (active)

Start Smart Students (booked)

Customer Satisfaction

CBA – Roy Morgan Research Main Financial Institution (rank) 

CBA – DBM Business Financial Services Monitor  
(score out of 10) (rank)

Wealth Insights Platform Service Level Survey  
(score out of 10) (rank)

CBA – Roy Morgan Research Online Customer Satisfaction 
(rank) 

GOVERNANCE 

Female directors on Board

Training completion rates on ‘Our Commitments’

SpeakUP Program cases

– Whistleblower cases (2)

Units

2017 

2016

2015 

#

#

%

#

#

%

%

%

#

#

 326,146 

330,874

310,474

 574,246 

557,475

298,505

82.7 (1st)

82.8 (1st)

84.2 (1st)

7.2 (=1st)

7.2 (=1st)

7.5 (=1st)

8.0 (1st)

8.1 (1st)

7.8 (2nd)

94.0 (1st)

93.3 (1st)

93.7 (1st) 

40

97.6

171 

44

33

–

–

–

27

–

–

–

(1) 
(2) 

 For definitions and notes, please refer to the Corporate Responsibility Performance data table at www.commbank.com.au/investors/corporate-responsibility.html. 
 Whistleblower cases are a subset of SpeakUP Program cases.

Corporate governance

49

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 Our business150

Our board

Catherine Livingstone AO
Chairman

Ms Livingstone is a  
resident of New  
South Wales.  
Age 61.

Ian Narev 
Managing Director  
and Chief Executive 
Officer

Mr Narev is a  
resident of New  
South Wales.  
Age 50.

Shirish Apte 
Non-Executive 
Director

Mr Apte is a resident  
of Singapore.  
Age 64.

Sir David Higgins
Non-Executive 
Director

Sir David is a  
resident of London, 
United Kingdom.  
Age 62.

Launa Inman
Non-Executive 
Director

Ms Inman is a  
resident of Victoria.  
Age 60.

Catherine has been a Director since March 2016 and was appointed Chairman on  
1 January 2017. Catherine is Chairman of the Nominations Committee, a member of 
the Risk Committee, the Audit Committee and the Remuneration Committee. She is a 
former Chairman of Telstra and of the CSIRO, and was Managing Director and Chief 
Executive Officer of Cochlear Limited. She has served on the Boards of Macquarie 
Group Limited, Goodman Fielder Limited and Rural Press Limited and has contributed 
to the work of the Innovation and Productivity Council for the New South Wales 
Government. She is a former President of the Business Council of Australia. In 2008, 
Catherine was awarded Officer of the Order of Australia.

Other Directorships and Interests: WorleyParsons Ltd, The George Institute for 
Global Health, Saluda Medical Pty Ltd, University of Technology Sydney (Chancellor) 
and Australian Museum Trust (President).

Qualifications: BA (Accounting) (Hons), FCA, FTSE, FAICD, FAA.

Ian has been a Director since December 2011 and was appointed Managing Director 
and Chief Executive Officer on 1 December 2011. He joined the Bank in May 2007 as 
Group Head of Strategy, responsible for corporate strategy development, mergers and 
acquisitions and major cross business strategic initiatives. In January 2009 he was 
appointed as Group Executive, Business and Private Banking. Prior to joining the Bank, 
Ian was a partner of McKinsey’s New York, Sydney and Auckland offices. He became 
a global partner in 2003, and from 2005 until his departure in 2007 was head of 
McKinsey’s New Zealand office. Prior to joining McKinsey, Ian was a lawyer specialising 
in mergers and acquisitions.

Other Directorships and Interests: Sydney Theatre Company Ltd (Chairman), 
Business Council of Australia, The Financial Markets Foundation for Children and 
Institute of International Finance.

Qualifications: BA LLB (Hons) (Auck), LLM (Cantab), LLM (NYU).

Shirish has been a Director since June 2014. He is Chairman of the Risk Committee and 
a member of the Audit Committee. Shirish has more than 32 years’ experience with Citi 
having held various senior roles, including Co-Chairman of Citi Asia Pacific Banking, 
Chief Executive Officer of Citi Asia Pacific, Chief Executive Officer of Central & Eastern 
Europe, Middle East & Africa and Country Manager and Deputy President of Citi 
Handlowy, where he is now Vice Chairman of the Supervisory Board. Shirish is a former 
Director of Crompton Greaves Ltd.

Other Directorships and Interests: IHH Healthcare Bhd (including two of its 
subsidiaries), AIG Asia Pacific Pte Ltd, Clifford Capital Pte Ltd, Pierfront Capital 
Mezzanine Fund Pte Ltd (Chairman) and Supervisory Board of Citi Handlowy  
(Vice Chairman).

Qualifications: CA, BCom (Calc), MBA (LondBus).

Sir David has been a Director since September 2014. He is Chairman of the 
Remuneration Committee and a member of the Risk Committee. Sir David is Chairman 
of Gatwick Airport Ltd, which operates Gatwick Airport in the UK and Chairman of 
High Speed Two (HS2) Ltd, the company responsible for developing and promoting the 
UK’s new high speed rail network. Sir David is a senior advisor to Global Infrastructure 
Partners in the US and to Lone Star Funds. Previously he was Chief Executive Officer of 
Network Rail Infrastructure Ltd, Chief Executive Officer of the Olympic Delivery Authority 
for the London 2012 Olympic Games, Chief Executive Officer of English Partnerships 
and Managing Director and Chief Executive Officer of Lend Lease.

Other Directorships and Interests: Gatwick Airport Ltd (Chairman) and High Speed 
Two (HS2) Ltd (Chairman).

Qualifications: BE (Civil) (USyd), Diploma (Securities Institute of Australia).

Launa has been a Director since March 2011. She is a member of the Audit Committee 
and the Remuneration Committee. She was Managing Director and Chief Executive 
Officer of Billabong International Limited from May 2012 until August 2013. Prior to 
this, she was Managing Director of Target Australia Pty Limited and Managing Director 
of Officeworks Ltd. She has significant international and Australian experience in 
retailing, wholesale, property and logistics, as well as extensive marketing experience 
in traditional, digital and social media channels. Launa is a former Director of Bellamy’s 
Australia Ltd.

Other Directorships and Interests: Super Retail Group Ltd, Precinct Properties  
New Zealand Ltd, Melbourne Fashion Festival Ltd and The Alannah and Madeline 
Foundation Ltd.
Qualifications: MCom (UNISA), BCom (Hons) (UNISA), BCom (Economics and 
Accounting) (UNISA), MAICD. 

51

Brian has been a Director since September 2010. He is Chairman of the Audit 
Committee, a member of the Risk Committee and the Nominations Committee. He 
retired as a partner of Ernst & Young on 30 June 2010. Until that time he was the 
Chairman of both the Ernst & Young Global Advisory Council and the Oceania Area 
Advisory Council. He was one of the firm’s most experienced audit partners with over 
30 years’ experience in serving as audit signing partner on major Australian public 
companies including those in the financial services, property, insurance and media 
sectors. 

Other Directorships and Interests: Brambles Limited, Cantarella Bros Pty Ltd, 
University of New South Wales (Council Member) and Centennial Park and Moore Park 
Trust (Trustee).

Qualifications: FCA.

Andrew has been a Director since July 2008. He is a member of the Risk Committee 
and the Remuneration Committee. Andrew has over 40 years’ financial services 
experience. He was Managing Director and Chief Executive Officer of AMP Limited 
from October 2002 until December 2007. Andrew’s previous roles at AMP included 
Managing Director, AMP Financial Services and Managing Director and Chief 
Investment Officer, AMP Asset Management. Previously, he was the Group Chief 
Economist, Chief Manager, Retail Banking and Managing Director, ANZ Funds 
Management at ANZ Banking Group. Andrew commenced his career at the Reserve 
Bank of Australia where his roles included Senior Economist and Deputy Head of 
Research.

Other Directorships and Interests: ASIC External Advisory Panel (Member)  
and CEDA Board of Governors (Member).

Qualifications: BEc (Hons) (Monash).

Mary has been a Director since June 2016. She is a member of the Remuneration 
Committee and the Nominations Committee. Mary is a pre-eminent intellectual property 
lawyer with over 30 years’ experience. She is a Partner and the Vice Chairman of Ashurst, 
having been the Chairman of Ashurst Australia for eight years prior to the firm’s full merger 
with Ashurst LLP in 2013. Mary spent a number of years in the UK with boutique firm, 
Bristows, and as resident partner of Ashurst Australia. She has undertaken intellectual 
property work for Australian and multinational corporations in a range of technology areas 
and has extensive international, legal and governance experience.

Other Directorships and Interests: Ashurst (Vice Chairman), Trans-Tasman IP 
Attorneys Board (Chairman), The Macfarlane Burnet Institute for Medical Research and 
Public Health Ltd, Chief Executive Women (Member), Melbourne University Law School 
Foundation (Member) and Victorian Legal Admissions Board (Member).

Qualifications: BA LLB (Hons) (Melb), GAICD.

Wendy has been a Director since March 2015. She is a member of the Remuneration 
Committee. Wendy was Senior Managing Director, Technology – Asia Pacific for 
Accenture Limited from 2012 until June 2014. Her career at Accenture spanned some 
32 years in which she held various senior positions, including Global Managing Director, 
Technology Quality & Risk Management, Global Managing Director, Outsourcing Quality 
& Risk Management and Director of Operations, Asia Pacific. She also served on 
Accenture’s Global Leadership Council from 2008 until her retirement.

Other Directorships and Interests: Fitted For Work Ltd, University of Melbourne 
(Council Member) and Chief Executive Women (Member), serving on the Scholarships 
and Marketing & Communications Committees.

Qualifications: BAppSc (Information Technology), GAICD. 

Harrison has been a Director since February 2007. He is a member of the Risk 
Committee, the Audit Committee and the Nominations Committee. He was Chairman 
of NBN Co Limited from March 2010 until March 2013. Previously he was a Director 
and Member of the Financial Stability Committee of the Bank of England, Chairman 
of Morgan Stanley Australia and Vice Chairman of Morgan Stanley Asia. Harrison also 
spent two years in Beijing as Chief Executive Officer of China International Capital 
Corporation and from 1991 until 1994, he was a senior officer of the Federal Deposit 
Insurance Corporation in Washington.

Other Directorships and Interests: The Conversation Media Group Ltd (Chairman).

Qualifications: A.B. (Cum Laude) (Harvard), LLD (Honoris Causa) (Monash). 

Brian Long
Non-Executive 
Director

Mr Long is a  
resident of New  
South Wales.  
Age 71.

Andrew Mohl
Non-Executive 
Director

Mr Mohl is a  
resident of New  
South Wales.  
Age 61.

Mary Padbury
Non-Executive 
Director 

Ms Padbury  
is a resident  
of Victoria.  
Age 58.

Wendy Stops
Non-Executive 
Director 

Ms Stops is a  
resident of Victoria. 
Age 56.

Harrison Young
Non-Executive 
Director

Mr Young is a  
resident of  
Victoria.  
Age 72.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 Our business152

Our senior management team

Kelly was appointed Group Executive for Institutional Banking and Markets in 
December 2013 and has been with the Group since 2004. The Institutional Banking 
and Markets division is responsible for global relationships with corporate, government 
and institutional clients, and provides a full range of financial services solutions across 
financial and capital markets, transaction banking, working capital and risk management.

Previously Kelly held a variety of senior roles across the Group’s Institutional and 
Business Banking divisions, was a management consultant with the Boston Consulting 
Group, and spent time in Silicon Valley in both start-up and established software 
companies. Kelly is a board member of the Football Federation of Australia and serves 
on the Australian Government’s FinTech Advisory Group and NSW Government Digital 
Advisory Panel. She is also a member of Chief Executive Women.

Adam was appointed Group Executive, Business and Private Banking in January 
2015. He has responsibility for Business Banking, Private Banking, CommSec and 
Bankwest. He joined the Group in 2004 and was the Chief Information Officer for the 
Retail Banking and Business Banking divisions during the Core Banking Modernisation 
project. He joined the Business and Private Banking Leadership Team in 2009, serving 
as Executive General Manager of Local Business Banking from 2012 to 2014.

Prior to joining the Group, Adam was Principal at strategic consulting practice A.T. 
Kearney, working across industries in Australia, New Zealand, Asia, and Europe. He 
also previously worked as a consultant at Ernst & Young.

Kelly Bayer 
Rosmarin
Group Executive, 
Institutional Banking  
and Markets

Adam Bennett
Group Executive, 
Business and Private 
Banking

Barbara Chapman
Chief Executive and 
Managing Director, 
ASB

Barbara was appointed Chief Executive and Managing Director of the Group’s New 
Zealand subsidiary ASB in April 2011. 

Barbara started her career with the Group in 1994 as Chief Manager Marketing at 
ASB. In 2001, she assumed the role of Head of Retail Banking and Marketing for ASB. 
In 2004 she moved into the role of Managing Director and Chief Executive Officer of 
Sovereign Assurance. She joined Commonwealth Bank in 2006 as Group Executive, 
Human Resources and Group Services.

David Cohen
Group Chief Risk 
Officer

David commenced as Group Chief Risk Officer in July 2016. In this role he provides 
leadership to ensure effective risk management and risk governance across the Group. 
David joined the Group in June 2008 as Group General Counsel and took on the role of 
leading Group Corporate Affairs in early 2012 with responsibility for advising the CEO 
and Board on legal matters and leading the Group’s legal team, and for the Group’s 
external and internal affairs, communications, sustainability and corporate governance. 

Previously he was General Counsel of AMP and a partner with Allens Arthur Robinson 
for 12 years. 

53

Matt Comyn
Group Executive, 
Retail Banking 
Services

David Craig
Group 
Executive, 
Financial 
Services and 
Chief Financial 
Officer

Rob Jesudason
Group Executive, 
International  
Financial Services

Melanie Laing
Group Executive, 
Human Resources

Matt was appointed Group Executive, Retail Banking Services in August 2012. He is 
responsible for the Group’s retail banking operations which serves a customer base of 
over 10 million Australians. 

Matt joined Commonwealth Bank in 1999 and has held a variety of senior leadership 
roles in business and institutional banking, including Managing Director of CommSec. 
He is a non-executive Director and the shareholder representative of Aussie Home 
Loans. He is also a Director of Unicef Australia and a member of MasterCard’s Global 
Advisory Board.

David commenced as Group Executive, Financial Services and Chief Financial Officer in 
September 2006. He retired from his position on 30 June 2017. He was responsible for 
the overall financial functions of the Group. He has over 40 years’ experience in finance, 
accounting, audit, risk management, strategy and mergers and acquisitions. 

Prior to joining the Group, David was CFO for Australand, Global CFO of PwC 
Consulting, COO for PricewaterhouseCoopers Australasia and a Director of the 
Australian Gas Light Company. David currently serves as a Director of Lendlease 
Corporation Ltd and the Victor Chang Cardiac Research Institute, and as President of 
the Financial Executives Institute.

Rob was appointed Group Executive, International Financial Services (IFS) in November 
2014. From 1 July 2017 he has assumed the role of Group Executive, Financial Services 
and Chief Financial Officer of the Group. While leading IFS he was responsible for 
managing the Group’s offshore growth in retail and commercial banking, digital banking 
and life insurance in China, India, Indonesia, Vietnam and South Africa. 

Rob joined the Group in December 2011 as Group Executive, Group Strategic 
Development. Previously he held positions at Credit Suisse, JP Morgan, Barclays PLC, 
GE Capital and McKinsey & Company. 

Melanie joined Commonwealth Bank in February 2012 as Group Executive, Human 
Resources with responsibility for all of the Group’s HR functions. She has a strong and 
diverse background leading HR functions for large companies, and has headed global 
and regional HR functions for several multinational and ASX listed organisations. 

Prior to joining the Group, Melanie was Executive General Manager, People & Culture at 
Origin Energy and held executive HR leadership roles with Unisys Asia Pacific, Vodafone 
Asia Pacific and the General Re Corporation. She is a Fellow of the Australian Institute 
of Company Directors and the Australian Human Resources Institute, and a member of 
Chief Executive Women.

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 Our business154

Our senior management team 
continued

Anna Lenahan
Group General 
Counsel and Group 
Executive, Group 
Corporate Affairs

Vittoria Shortt
Group Executive, 
Marketing and 
Strategy

Annabel Spring
Group Executive, 
Wealth Management

David Whiteing
Group Executive, 
Enterprise  
Services and  
Chief Information 
Officer

Anna joined Commonwealth Bank in November 2016 as Group General Counsel and 
Group Executive, Group Corporate Affairs. She leads the Group’s Legal, Secretariat 
and Corporate Affairs teams. She advises the CEO and the Board on legal matters and 
is also responsible for delivering an integrated and consistent approach to the Group’s 
external and internal affairs, communications, sustainability and corporate governance. 

Prior to joining the Group, Anna was the Chief Risk and Legal Officer at Suncorp Group, 
having joined Suncorp in 2011 as Group General Counsel and Company Secretary. 
Previously she was a Corporate Partner at Allens Arthur Robinson (now Allens 
Linklaters) and a crown prosecutor with the Department of Public Prosecutions in Perth. 
Anna is a member of the GC100 (Australia) and Chief Executive Women.

Vittoria was appointed Group Executive, Marketing and Strategy in March 2015. She is 
responsible for Corporate Strategy, Mergers and Acquisitions, cross-business strategic 
initiatives and Marketing. She is also a Director of ASB Bank Limited in New Zealand. 

Prior to her appointment as Group Executive, Vittoria was Commonwealth Bank’s 
Chief Marketing Officer. She joined the Group in 2002 and has held a number of roles 
in the retail banking businesses of both Commonwealth Bank and Bankwest, including 
customer-facing, operations and strategy leadership roles. Previously she worked in 
Corporate Finance and Mergers and Acquisitions with Deloitte and Carter Holt Harvey 
in New Zealand. Vittoria is also a member of Chief Executive Women.

Annabel was appointed Group Executive, Wealth Management in October 2011. She 
is responsible for Colonial First State, Colonial First State Global Asset Management, 
Wealth Management Advice and Commlnsure. She is also a Director of The Colonial 
Mutual Life Assurance Society Limited.

Annabel joined the Group in 2009 as Group Head of Strategy where she was 
responsible for strategy, mergers and acquisitions and government relations. Previously 
she was Managing Director and Global Head of Firm Strategy and Execution at Morgan 
Stanley in New York. Annabel currently serves as Deputy Co-Chair of the Financial 
Services Council and as a Director of the Victor Chang Cardiac Research Institute. She 
is also a member of Chief Executive Women.

David was appointed Group Executive, Enterprise Services and Chief Information 
Officer in July 2014. In this role he leads the technology and operations teams of 
the Group and is responsible for delivering the Group’s strategic pillar of the ‘world-
leading application of operations and technology.’ Previously he was Executive General 
Manager Architecture and Planning for Enterprise Services. He is a highly experienced 
business and IT executive with a track record of delivering technology transformation in 
many industries both in Australia and overseas. 

Prior to joining the Group in 2013 David was Vice President of Enterprise Systems at BP 
in the UK. He is a former Accenture partner with extensive SAP experience.

Our governance

55

Introduction 

We are committed to high 
standards of corporate governance 
and have a corporate governance 
framework which supports our 
long-term performance and 
sustainability and protects and 
enhances shareholder and other 
stakeholder interests. 

We regularly review our corporate 
governance arrangements and 
practices to ensure they reflect 
developments in regulation, market 
practice and stakeholder expectations. 

Our Corporate Governance Statement 
can be viewed at commbank.com.au/
corporategovernance.

Shareholder engagement

We recognise our shareholders as our 
owners and value our communication 
with them. As a result, we seek to 
provide shareholders with information 
that is timely, of high quality and 
relevant to their investment, and to 
listen and respond to their feedback. 

We have an investor relations program 
to facilitate two-way communication 
with shareholders and to foster 
participation at shareholder meetings. 
The program incorporates a number of 
ways in which shareholders can access 
information and provide feedback. 

Communications and periodic 
and continuous disclosure: 
Key shareholder communications 
include our Annual Report, Corporate 
Responsibility Report, full-year and 
half-year financial results and quarterly 
trading updates. 

In addition, we release all material 
information to the Australian Securities 
Exchange (ASX) in compliance with our 
continuous disclosure obligations under 
the Australian Corporations Act 2001 
and the ASX Listing Rules. 

We also have a written policy for 
complying with those obligations. 
It is summarised in our “Guidelines 
for Communications between 
Commonwealth Bank of Australia and 
Shareholders”. 

In addition, we post all material 
information released to the ASX on 
our website and regularly webcast 
important market briefings via our 
website. 

Annual General Meetings: We 
encourage shareholders to attend 
and participate in our Annual General 
Meetings (AGMs) and rotate the 
location of our AGMs between 
capital cities to facilitate shareholder 
attendance. 

We also encourage questions from 
shareholders ahead of our AGMs. 
Approximately 600 shareholder 
questions in advance were received for 
our 2016 AGM, providing us with useful 
insights into shareholder concerns 
and enabling us to provide relevant 
feedback. 

In addition, our AGM proceedings are 
webcast for shareholders unable to 
attend and those shareholders may 
cast a direct vote or appoint a proxy to 
attend and vote on their behalf. 

Electronic communications: With 
the increasing use of technology, we 
encourage shareholders to provide 
their email addresses so that we may 
communicate with them electronically 
about relevant matters, including our 
AGMs, Annual Reports and dividend 
payments. Shareholders may also send 
communications electronically to our 
share registry. 

Board composition, performance 
and committees

Our Board seeks to ensure that it is 
independent and has an appropriate 
mix of skills, experience and diversity 
to effectively discharge its role and 
responsibilities. 

It also plans and reviews its Board 
program, has established a number of 
board standing committees and seeks 
to enhance its performance. 

Independence: As at the date of this 
report, our Board comprised nine non-
executive directors, all of whom were 
considered to be independent, and the 
CEO. 

Skills matrix: Our directors possess a 
range of skills, experience and diversity 
which, as a group, ensures our Board 
is able to discharge its responsibilities, 
including by determining our strategic 
objectives and operational framework. 

Our Board has a board skills 
matrix which, together with the 
Board’s director appointment 
criteria, documents the requisite 
skills, experience, expertise and 
diversity it needs to ensure: a good 
understanding of our business and 
operating environment; effective 
challenge of management; and 
insightful contribution to strategic 
debate. Our Board uses this matrix to 
ensure an ongoing appropriate mix of 
skills, expertise and experience as it 
implements its ongoing  
renewal process. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 Our business156

Our governance 
continued

The graph below identifies the Board’s current skills, expertise and experience.

Board Skills Matrix

Financial Regulation / Legal Expertise

Held CEO or Similar Position

General management Exposure to International Operations

New Media / Technology

Experience as a Non-Executive Director of at least two other Listed Entities

Financial Acumen

Retail & Corporate Banking / Investment Banking / Financial Institutions

0 

1 

2 

3 

4 

5 

6 

7 

8 

9  10

Number of Directors as at 30 June 2017

Board program: During FY17, our 
Board focused on planning its forward 
Board program to ensure adequate 
allocation of time was made for 
strategic and operational priorities. 

The Board Committees generally 
operate in a review capacity, except 
in cases where our Board specifically 
delegates one of its powers to the 
committee. 

The broad areas of focus were on 
our corporate strategy, performance 
against business plans, material risk 
review and prioritisation, technology 
resilience and remuneration 
governance. 

Performance review: Our Board 
reviews its performance and that of 
the Board Committees and individual 
directors annually. Every third year, 
the review is facilitated by an external 
consultant. 

Our Board reviews its program on an 
ongoing basis and adjusts it to reflect 
our strategic and operational needs. 

Board Committees: From time to 
time, our Board establishes standing 
committees. Those committees focus 
on specific issues and areas of our 
operations, thereby strengthening our 
Board’s oversight. 

As at the date of this report, our 
Board has four substantive standing 
committees (Board Committees):

•  the Nominations Committee;

•  the Audit Committee; 

•  the Risk Committee; and 

•  the Remuneration Committee. 

In FY17, the review was facilitated by an 
external consultant. The outcome of the 
review was that the Board will increase 
its strategic focus, given the challenges 
ahead, including in competition, 
technology and regulation. 

Risk management

We recognise that risk is inherent 
in business and that effective risk 
management is essential in delivering 
on our business objectives and is a 
key component of sound corporate 
governance. 

Our Risk Management function is 
responsible for developing our Risk 
Management Framework (RMF) to allow 
us to manage risks within our Board-
approved risk appetite. 

Our RMF covers all our systems, 
structures, policies, processes and 
people that or who identify, measure, 
evaluate, monitor, report and control 
or mitigate both internal and external 
sources of material risk.

Our RMF is founded on three key 
components: 

•  our Risk Appetite Statement; 

•  our Business Plan; and 

•  our Risk Management Strategy. 

Our Risk Appetite Statement articulates 
the type and degree of risk our Board is 
prepared to accept and the maximum 
level of risk within which we must 
operate for each risk type. 

Our Business Plan summarises our 
approach to implementing our strategic 
objectives. The Plan has a rolling 
three year duration and takes into 
consideration material risks arising from 
its implementation.

Our Risk Management Strategy 
describes each material risk, our 
approach to managing those risks and 
how risk management is embedded 
through our governance, policies and 
procedures. 

 
57

During FY17, our Board undertook 
its annual review of our RMF. 
As in previous years, our Board 
discussed key areas of focus for RMF 
improvement. 

There are a number of material risks, 
including economic, environmental 
and social sustainability risks, that 
could adversely affect us and the 
achievement of our objectives. Those 
risks and how we seek to manage them 
are described in Notes 31 to 34 to the 
Financial Statements on pages 148 to 
171 of this report. 

In addition, our environmental, social 
and governance performance data is 
set out in the Corporate Responsibility 
section appearing on pages 47 to 48 of 
this report.

Our RMF is accompanied by internal 
and external audit processes, which 
also assist in managing risk.

Acting ethically and responsibly

Our commitments: The “Our 
Commitments” document is our 
foundational code of conduct policy 
and sets our expectations of our 
people, including our directors, senior 
executives and employees, when 
engaging with, and balancing the 
interests of, our stakeholders. 

The policy is critical in achieving our 
vision of excelling at securing and 
enhancing the financial wellbeing of 
people, businesses and communities 
and living our values of integrity, 
accountability, collaboration, excellence 
and service. 

It contains eight commitments to be 
made by all of our people:

•  “I commit to upholding the guiding 
framework of our vision and values”;

•  “I commit to honesty”;

•  “I commit to maintaining 

confidentiality”;

•  “I commit to disclosing and managing 

conflicts of interest”;

•  “I commit to appropriate use of 

technology and communications”;

•  “I commit to operating in a safe and 

inclusive manner”;

•  “I commit to maintaining personal 

standards that support our vision and 
values”; and 

•  “I commit to understanding and 
fulfilling all aspects of my role”.

In addition, the document includes 
“Values Guidelines” to assist our 
people to understand, practice and 
demonstrate our vision and values. 

Conflicts of interest: Our Conflicts 
of Interest Framework comprises a 
number of components, including our 
Conflicts of Interest Policy, our Gifts 
and Entertainment Policy and various 
supporting business unit level policies 
and procedures. Those procedures 
include conflicts of interest registers 
and gifts and entertainment registers. 

The framework seeks to ensure that all 
actual, perceived or potential conflicts 
of interest are identified and recorded, 
and then avoided or managed, as 
appropriate. 

Anti-bribery and corruption: We are 
committed to embedding a policy of 
zero tolerance for bribery, corruption 
and facilitation payments across our 
business. 

We have an Anti-Bribery and Corruption 
Policy under which all parts of our 
business are required:

•  to consider, identify and understand 

the bribery and corruption risks 
arising within their operations; 

•  to apply risk controls to those risks 
and to monitor key risk indicators; 
and

•  to implement an assurance program 
to test the control environment’s 
ongoing effectiveness under the Anti-
Bribery and Corruption Policy. 

Securities trading: Under our 
Securities Trading Policy, our people 
are prohibited from dealing in securities 
when they possess inside information. 

They are also prohibited from hedging, 
or otherwise limiting their economic 
risk, in relation to unvested rights or 
shares acquired under any of our 
employee incentive plans. Further, our 
directors and our CEO’s direct reports 
are prohibited from hedging their 
existing holdings of securities issued by 
us or any of our subsidiaries. 

In addition, the policy prohibits our 
directors, senior executives and certain 
specified employees and contractors 
from dealing in securities issued by 
us or any of our subsidiaries, except 
during limited “trading windows”. 

Whistleblower protection: We place 
great importance on fostering a culture 
that encourages our people to speak 
up about issues and conduct that 
cause them concern. 

Our Whistleblower Policy is designed 
to encourage and support individuals 
in reporting such matters, knowing 
that it is safe to do so, they will receive 
support and they will not be subject to 
retaliation or victimisation in response. 
The policy is aligned with the Australian 
Bankers’ Association’s “Guiding 
Principles – Improving Protections for 
Whistleblowers”. 

Commonwealth Bank of AustraliaAnnual Report 2017Financial report6Performance overview 2Corporate responsibility3 Corporate governance4Directors’ report5Other  information7 Our business158

Our governance 
continued

Under the policy, we have a 
Whistleblower Protection Officer, whose 
role includes overseeing the protection 
of whistleblowers. We also have a 
Misconduct Governance Committee, 
which includes four of the CEO’s 
direct reports, who are also “Executive 
Champions” under the policy, and 
oversee the whistleblower program’s 
effectiveness.

Further, our SpeakUP Hotline offers 
a trusted avenue for our people and 
external partners to report issues and 
concerns. In addition, our people are 
free to make disclosures directly to a 
regulator at any time.

Slavery and Human Trafficking: 
During FY17 we published a Slavery 
and Human Trafficking Statement, 
in compliance with the UK Modern 
Slavery Act, and updated our Supplier 
Code of Conduct to improve our 
recognition of human rights and 
supplier compliance with international 
human rights laws. Further information 
on these matters is set out in the 
Corporate Responsibility section 
on page 46 of this report and in our 
Corporate Responsibility Report.

Diversity and Inclusion

Creating an inclusive workplace that 
reflects the communities in which we 
operate is essential to listening and 
responding to stakeholder needs and 
thereby enabling us to deliver on our 
vision.

Our Diversity and Inclusion Strategy 
aims to leverage diversity and foster 
inclusion so that all our people feel 
valued and respected.

Women represent 58% of our 
workforce(1) and 50% of our Executive 
Committee, our most senior 
management committee. Additionally, 
40% of our Board and 44% of our  
non-executive directors are women. 

We are progressing towards achieving 
our measureable objectives for 
gender diversity at management levels 
and have achieved our measurable 
objective at Board level.

Further details of our policy on 
diversity and inclusion are set out in 
the Corporate Responsibility section 
of this report and in our Corporate 
Responsibility Report. 

(1) 

 Based on total head count (permanent employees and fixed term contractors) as at 30 June 2017, but excluding employees of the Bank’s New Zealand bank, 
ASB or the Bank’s New Zealand insurer, Sovereign.

Directors’ report

59

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345760

Directors’ report

The Directors of the Commonwealth Bank of Australia submit their 
report, together with the financial report of the Commonwealth 
Bank of Australia (the Bank) and of the Group, being the Bank and 
its controlled entities, for the year ended 30 June 2017.
Principal Activities
We are one of Australia’s leading providers of integrated financial 
services, including retail, business and institutional banking, funds 
management, superannuation, life insurance, general insurance, 
broking services and finance company activities.
Our operations are conducted primarily in Australia, New Zealand 
and the Asia Pacific region. In addition, we also operate in a 
number of other countries including the United Kingdom, the 
United States, China, Japan, Singapore, Hong Kong, Indonesia 
and South Africa.
There have been no significant changes in the nature of the 
principal activities during the financial year.
Consolidated Profit
Our net profit after income tax and non-controlling interests for the 
year ended 30 June 2017 was $9,928 million (2016: $9,223 million).
Our vision is to excel at securing and enhancing the financial 
wellbeing of people, businesses and communities. The long-term 
strategies that the Group has pursued to achieve this vision have 
continued to deliver high levels of customer satisfaction across all 
businesses and another solid financial result.
Operating income growth was solid, relative to the prior year. 
Excluding a $397 million gain on sale of the Group’s remaining 
investment in Visa Inc., underlying operating income increased 
due to solid growth in banking income. 
Operating expenses increased, including a $393 million one-off 
expense for acceleration of amortisation on certain software 
assets. Underlying expenses increased due to higher staff and 
technology costs, and increased investment spend partly offset by 
the incremental benefit generated from productivity initiatives.
Loan impairment expense decreased primarily due to lower 
provisioning levels in Institutional Banking and Markets and 
Business and Private Banking, partly offset by an increase in 
Bankwest. Provisioning levels remain prudent and there has been 
no change to the economic overlay.
Dividends
The Directors have determined a fully franked (at 30%) final 
dividend of 230 cents per share amounting to $3,979 million.  
The dividend will be payable on 29 September 2017 to 
shareholders on the register at 5pm AEST on 17 August 2017.
Dividends paid in the year ended 30 June 2017 were as follows:
•  In respect of the year to 30 June 2016, a fully franked final 

dividend of 222 cents per share amounting to $3,808 million 
was paid on 29 September 2016. The payment comprised 
direct cash disbursements of $3,222 million with $586 million 
being reinvested by participants through the Dividend 
Reinvestment Plan (DRP); and

•  In respect of the year to 30 June 2017, a fully franked interim 
dividend of 199 cents per share amounting to $3,429 million 
was paid on 4 April 2017. The payment comprised direct 
cash disbursements of $2,871 million with $558 million being 
reinvested by participants through the DRP.

Review of Operations
An analysis of operations for the financial year is set out in the 
Performance Overview sections.
Changes in State of Affairs
We continue to make progress against each of the key strategic 
priorities in pursuit of our vision to secure and enhance the 
financial wellbeing of people, businesses and communities. 
There have been no significant changes in the state of affairs 
during the financial year.
Events Subsequent to Balance Sheet Date
We expect the DRP for the final dividend for the year ended 
30 June 2017 will be satisfied by the issue of shares of 
approximately $1.4 billion. 
AUSTRAC Civil Proceedings
On 3 August 2017, Australian Transaction Reports and Analysis 
Centre (AUSTRAC) commenced civil penalty proceedings against 
CBA. CBA takes the allegations made by AUSTRAC very seriously 
and will file a defence in relation to this matter, which will take 
significant time to prepare. The actual outcome in this matter  
will be determined by a Court in accordance with established  
legal principles. 
The AUSTRAC statement of claims relates to alleged past and 
ongoing contraventions of four provisions of the Anti-Money 
Laundering and Counter-Terrorism Financing Act 2006 (Cth). To the 
extent that contraventions may be established, a Court will ordinarily 

take into account a range of factors in setting penalties. One factor 
is the extent to which any contraventions arise from a single course 
of conduct. For example, AUSTRAC alleges that approximately 
53,000 threshold transaction reports were lodged late. Late 
lodgement carries a penalty of up to $18 million. However, these 
alleged contraventions could be considered to arise from a single 
course of conduct to the extent that they emanated from the same 
systems error. Ultimately, a Court will seek to ensure that, overall, 
any civil penalties are just and appropriate and do not exceed what 
is proper having regard to the totality of established contraventions. 
Under the Act, the only mechanism available to AUSTRAC to 
secure a pecuniary penalty from CBA is by taking court action. 
What we can say about these proceedings is limited until they 
have run their course. CBA is reviewing the allegations in the 
580 page statement of claim and at this time it is not possible to 
reliably estimate the possible financial effect on the Group. It is not 
appropriate to disclose any detailed information about the subject 
matter of the claims as court proceedings are on foot and such 
information would be highly likely to be prejudicial to our position. 
Aussie Home Loan Acquisition 
On 4 August 2017, John Symond exercised his put option, which 
will require the Group to acquire a 20% interest in AHL. The 
purchase price for the remaining 20% interest will be determined 
in accordance with the terms agreed in 2012. The purchase 
consideration will be paid in the issue of CBA shares. The Group 
will consolidate AHL from completion of the acquisition which is 
currently expected to be in late August 2017. 
Strategic Corporate Actions
We are committed to securing and enhancing the financial 
wellbeing of people, businesses and communities, and the 
provision of insurance products to our customers remains core 
to that vision. CommInsure and Sovereign are strong businesses 
with scale, expertise, competitive products and access to 
attractive distribution channels. We are in discussions with third 
parties in relation to their potential interest in our life insurance 
businesses in Australia and New Zealand. The outcome of those 
discussions is uncertain. While the discussions may lead to the 
divestment of those businesses, we will also consider a full range 
of alternatives, including retaining the businesses, reinsurance 
arrangements or other strategic options.
The Directors are not aware of any other matter or circumstance 
that has occurred since the end of the financial year that has 
significantly affected or may significantly affect the operations of the 
Group, the results of those operations or the state of affairs of the 
Group in subsequent financial years. 
Business Strategies and Future Developments
The business strategy and future developments are included in 
the strategy and performance section on pages 12 to 21. The 
material business risks are set out in the Business Risks section 
on pages 22 to 24. These should be read in conjunction with 
Notes 31 to 34 to the Financial Statements on pages 148 to 171. 
Environmental Reporting
We are subject to the Federal Government’s National Greenhouse 
and Energy Reporting (NGER) scheme. The scheme makes it 
mandatory for controlling corporations to report annually on 
greenhouse gas emissions, energy production and energy 
consumption, if they exceed certain threshold levels. The Group 
has a long history in voluntary environmental reporting, including 
Corporate Responsibility Reporting and CDP (formerly the Carbon 
Disclosure Project). As a result, the Group is well placed to meet 
the NGER requirements.
We are not subject to any other significant environmental 
reporting regulation under any law of the Commonwealth or of a 
State or Territory. The Environment Policy is updated to ensure 
risks are managed appropriately. 
Directors 
The names of the Directors holding office at any time during or 
since the end of the financial year are:
•  Catherine Livingstone AO (appointed Chairman 1 January 2017)
•  Ian Narev
•  Shirish Apte
•  Sir David Higgins
•  Launa Inman
•  Brian Long
•  Andrew Mohl
•  Mary Padbury
•  Wendy Stops
•  Harrison Young
•  Sir John Anderson KBE (retired 9 November 2016)
•  David Turner (retired 31 December 2016)
Details of current Directors, their experience, qualifications, and 
any special responsibilities, including Committee memberships 
are set out on pages 50 and 51.

61

Other Directorships
The Directors held the following directorships in other listed companies in the three years prior to the end of the 2017 financial year.

Director

Company

Catherine Livingstone

WorleyParsons Limited

Telstra Corporation Limited

Sir John Anderson

APN News & Media Limited

Launa Inman

Bellamy’s Australia Limited

Super Retail Group Limited

Brian Long

Ten Network Holdings Limited

Brambles Limited

Date Appointed

Date of Ceasing 
(if applicable)

01/07/2007

17/11/2000

26/03/2015

18/02/2015

21/10/2015

01/07/2010

01/07/2014

27/04/2016

30/06/2017

28/02/2017

25/07/2016

Directors’ Meetings
The number of Directors’ meetings (including meetings of standing committees of Directors) and the number of meetings attended 
by each of the Directors during the financial year were:

Director

Catherine Livingstone (2)

Ian Narev

Sir John Anderson (3)

Shirish Apte 

Sir David Higgins

Launa Inman

Brian Long

Andrew Mohl

Mary Padbury

Wendy Stops

David Turner (4)

Harrison Young

No. of Meetings Held (1) No. of Meetings Attended

11

11

5

11

11

11

11

11

11

11

6

11

11

11

3

11

11

11

10

11

11

11

6

11

(1)  The number of scheduled and unscheduled meetings held during the time the Director was a member of the Board and was eligible to attend.
(2)  Catherine Livingstone was appointed Chairman of the Board effective 1 January 2017.
(3)  Sir John Anderson retired effective 9 November 2016.
(4)  David Turner retired effective 31 December 2016. 

Committee Meetings

Director

Catherine Livingstone (3)

Ian Narev (4)

Sir John Anderson (5)

Shirish Apte (6)

Sir David Higgins

Launa Inman

Brian Long

Andrew Mohl

Mary Padbury (7)

Wendy Stops

David Turner (8)

Harrison Young (9)

Risk Committee

Audit Committee

Remuneration Committee Nominations Committee (1)

No. of 
Meetings 
Held (2)

No. of 
Meetings 
Attended

No. of 
Meetings 
Held (2)

No. of 
Meetings 
Attended

No. of 
Meetings 
Held (2)

No. of 
Meetings 
Attended

No. of 
Meetings 
Held (2)

No. of 
Meetings 
Attended

1

–

3

8

8

–

8

8

–

–

4

8

1

–

2

8

8

–

8

8

–

–

4

8

8

–

3

8

–

8

8

–

–

–

–

8

8

–

2

8

–

8

8

–

–

–

–

8

1

–

–

–

10

10

–

10

10

10

5

–

1

–

–

–

10

10

–

10

10

10

5

–

3

–

3

–

–

–

7

–

5

–

4

7

3

–

2

–

–

–

7

–

5

–

4

7

(1)  Formerly named the Board Performance & Renewal Committee.
(2)  The number of scheduled and unscheduled meetings held during the time the Director was a member of the relevant committee.
(3) 

 Catherine Livingstone was appointed Chairman of the Nominations Committee effective 1 January 2017 and appointed as a member of the Remuneration 
Committee effective 4 June 2017.
Ian Narev attends committee meetings in an ex-officio capacity. 

(4) 
(5)  Sir John Anderson retired effective 9 November 2016.
(6)  Shirish Apte was appointed Chairman of the Risk Committee effective 30 September 2016.
(7)  Mary Padbury was appointed as a member of the Nominations Committee effective 8 September 2016.
(8)  David Turner retired effective 31 December 2016.
(9)  Harrison Young ceased as Chairman of the Risk Committee effective 30 September 2016 and remains as a member of the Risk Committee.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345762

Directors’ report  
continued

Directors’ Shareholdings and Options
Particulars of shares held by Directors and the Chief Executive 
Officer in the Bank or in a related body corporate are set out in 
the Remuneration Report that forms part of this report.

No options have been granted to the Directors or Chief Executive 
Officer during the period.

Options and Share Rights Outstanding
As at the date of this report there are no employee options  
and 3,300,826 share rights outstanding in relation to Bank 
ordinary shares.

Directors’ Interests in Contracts
A number of Directors have given written notices, stating that 
they hold office in specified companies and accordingly are to 
be regarded as having an interest in any contract or proposed 
contract that may be made between the Bank and any of 
those companies.

Directors’ and Officers’ Indemnity
The Directors, as named on page 60 of this report, and the 
Company Secretaries of the Bank, referred to below, are 
indemnified under the Constitution of Commonwealth Bank of 
Australia (the Constitution), as are all senior managers of the Bank. 

The indemnity extends to such other officers, employees, former 
officers or former employees of the Bank, or of its related bodies 
corporate, as the Directors in each case determine (each, 
including the Directors and Company Secretaries, defined as an 
‘Officer’ for the purposes of this section).

The Officers are indemnified on a full indemnity basis and to the 
full extent permitted by law against all losses, liabilities, costs, 
charges and expenses incurred by the Officer as an Officer of 
the Bank or of a related body corporate. 

Deeds of Indemnity have been executed by the Bank, consistent 
with the Constitution, in favour of each Director of the Bank 
which includes indemnification in substantially the same terms 
to that provided in the Constitution.

An Indemnity Deed Poll has been executed by the Bank, 
consistent with the Constitution which also includes 
indemnification in substantially the same terms to that provided 
in the Constitution, in favour of each:

•  company secretary and senior manager of the Bank;

•  director, secretary or senior manager of a related body 

corporate of the Bank;

•  person who, at the prior formal request of the Bank or a related 
body corporate, acts as director, secretary or senior manager 
of a body corporate which is not a related body corporate of 
the Bank (in which case the indemnity operates only in excess 
of protection provided by that body corporate); and

•  person who, at the request of a related body corporate of the 
Bank, acts as a member of the compliance committee of a 
registered scheme for which the related body corporate of 
the Bank is the responsible entity.

In the case of a partly-owned subsidiary of the Bank, where a 
director, company secretary or senior manager of that entity is 
a nominee of an entity which is not a related body corporate of 
the Bank, the Indemnity Deed Poll will not apply to that person 
unless the Bank’s CEO has certified that the indemnity will apply 
to that person.

Directors’ and Officers’ Insurance
The Bank has, during the financial year, paid an insurance 
premium in respect of an insurance policy for the benefit of the 
Bank and those named and referred to above including the 
directors, company secretaries, officers and certain employees 
of the Bank and related bodies corporate as defined in the 
insurance policy. The insurance is appropriate pursuant to 
section 199B of the Corporations Act 2001. In accordance with 
commercial practice, the insurance policy prohibits disclosure of 
the terms of the policy, including the nature of the liability insured 
against and the amount of the premium.

Proceedings on behalf of the Bank
No application has been made under section 237 of the 
Corporations Act 2001 in respect of the Bank, and there are 
no proceedings that a person has brought or intervened in on 
behalf of the Bank under that section.

Rounding and Presentation of Amounts 
Unless otherwise indicated, the Bank has rounded off amounts 
in this Directors’ Report and the accompanying financial 
statements to the nearest million dollars in accordance with 
ASIC Corporations Instrument 2016/191. 

The financial information included in this Annual Report has 
been prepared and presented in accordance with Australian 
Accounting Standards, unless otherwise indicated. This ensures 
compliance with International Financial Reporting Standards. 

The Group manages its business performance using a “cash 
basis” profit measure. The key items that are excluded from 
statutory profit for this purpose are non-recurring or not 
considered representative of the Group’s ongoing financial 
performance. Profit on an “underlying basis” is used primarily in 
the Wealth Management businesses. It provides a profit measure 
that excludes both the volatility of equity markets on shareholder 
funds and the mark to market revaluations on the Guaranteed 
Annuity portfolio for a measure of core operating performance.

Company Secretaries
Details of the Bank’s Company Secretaries, including their 
experience and qualifications, are set out below.

Taryn Morton was appointed Group Company Secretary of 
the Bank in October 2015. She has over 18 years of combined 
corporate governance, company secretarial and legal 
experience. Prior to the Bank, she was with Insurance Australia 
Group and before that held the role of Company Secretary 
of Qantas Airways, where she was also a director of Qantas 
subsidiaries. Her earlier governance roles were at Babcock & 
Brown, Ten Network Holdings and Ashurst. She holds Bachelor 
degrees in Arts and Law and is a Fellow of the Governance 
Institute of Australia.

Clare McManus was appointed a Company Secretary of 
the Bank in February 2017. She was previously the Deputy 
Company Secretary and Corporate Counsel at WorleyParsons 
and prior to that an Associate Director of Macquarie Group 
and a Senior Associate at Minter Ellison. She holds a Bachelor 
of Laws (Hons), Bachelor of Commerce, Diploma of Modern 
Languages (Mandarin) and Graduate Diploma in Applied 
Corporate Governance.

Carla Collingwood was a Company Secretary of the Bank from 
July 2005 until January 2017. From 1994 until 2005, she was a 
solicitor with the Bank’s Legal Services, before being appointed 
to the position of General Manager, Secretariat. She holds a 
Bachelor of Laws degree (Hons) and a Graduate Diploma in 
Applied Corporate Governance from the Governance Institute 
of Australia. She is a Graduate of the Australian Institute of 
Company Directors. 

63

Message from the Remuneration Committee 
Chairman

Dear Shareholder,

On behalf of the Remuneration Committee, I present the CBA 
Remuneration Report for the 2017 financial year (FY17).

You will note from the Remuneration Report the Board’s 
heightened focus on risk and reputation matters. This is an 
area of paramount importance to the Board and we take these 
matters very seriously. During FY17 an enhanced framework 
was developed to support the ongoing consideration of risk 
and reputation matters in the determination of CEO and Group 
Executive accountability and remuneration outcomes. 

Although the Group has delivered strong results for shareholders 
in FY17, the Board recognises the significant damage caused 
to the Group’s trust and reputation as a result of risk matters, 
most notably the recent civil penalty proceedings initiated by the 
Australian Transaction Reports and Analysis Centre (AUSTRAC) 
on 3 August 2017. 

In determining Executive remuneration outcomes for FY17, the 
overriding consideration has been to the collective accountability 
of the Executives for the overall reputation of the Group and risk 
matters. Accordingly, the Short-Term Variable Remuneration 
(STVR) outcomes for the CEO and Group Executives were 
adjusted downwards to zero for FY17. For the CEO this STVR 
reduction results in an FY17 remuneration outcome $2.73 million 
below what the Group’s FY17 performance would have otherwise 
delivered. You will also note that the Realised Remuneration for 
Executives in FY17 is significantly lower in comparison to the 
previous year (55% lower for the CEO and 45% lower on average 
for Group Executives).

In assessing risk and reputation matters, the Board considered the 
timing of relevant matters to determine the appropriate element 
of remuneration to adjust, including deferred remuneration. For a 
number of former Group Executives, deferred remuneration vesting 
outcomes were also significantly reduced including 100% forfeiture 
of deferred STVR and Long-Term Variable Remuneration (LTVR) 
vesting reductions of approximately 40% – 70%. The Board will 
continue to review these matters and consider any further impacts 
on Executive remuneration outcomes.

The Board has also recognised that we have a shared 
accountability for the overall reputation of the Group and risk 
matters and therefore has decided to reduce Non-Executive 
Director base and committee fees for the 2018 financial year 
(FY18) by an amount equivalent to 20% of our individual FY17 fees.

Looking ahead, we have made significant changes to our 
Executive remuneration approach. We have done this as a direct 
response to the vote against the Remuneration Report at the 
2016 Annual General Meeting (AGM). Prior to the 2016 AGM, the 
Board withdrew the proposed resolution relating to the CEO’s 
FY17 LTVR award. We then consulted widely with stakeholders 
and identified the following key concerns:

Opaque application of board discretion:
Executive remuneration outcomes were perceived as being 
out of line with CBA’s performance and our shareholders’ 
experience. STVR was of particular concern due to the perceived 
lack of variability among Executives and not adequately reflecting 
Executive accountability through consequence for risk and 
reputation matters.

The People and Community hurdle for the originally proposed 
FY17 LTVR was seen to lack transparency and to be overly reliant 
on Board discretion to determine vesting outcomes.

Excessive use of non-financial measures:
Non-financial measures were considered too highly weighted 
in the remuneration framework, with insufficient clarity of how 
objective and stretching performance hurdles would be set. The 
duplication of measures across the STVR and LTVR plans was 
also of concern.

Use of fair value allocation approach:
There were concerns that the discounted fair-value methodology 
used to determine the number of Reward Rights granted under 
the LTVR could be seen to understate the potential award value.

Lack of transparency in the Remuneration Report:
The Remuneration Report for the 2016 financial year (FY16) was 
viewed as complex and lacking transparency, making it difficult 
to navigate and understand details of the Group’s remuneration 
framework and the basis for Executive remuneration outcomes.

The Board has undertaken a comprehensive review of our 
Executive remuneration strategy, framework and governance, 
which has responded to these concerns in full. We  have 
substantially revised this year’s Remuneration Report to 
specifically address the key concerns and improve the 
transparency of our decisions.

We have clarified our core remuneration beliefs. Executive 
remuneration outcomes must reflect a strong linkage to 
performance outcomes, with financial performance being a core 
component of this. However, we also continue to support the use 
of a range of non-financial measures to reinforce the importance 
of balancing the needs of our shareholders and customers and 
also the expectations of the broader community. It is through this 
balanced approach that sustainable outperformance and long- 
term shareholder value creation can be achieved.

Subject to shareholder support, for FY18 we will adopt a new 
Executive remuneration approach that delivers:

•  Increased weighting of financial measures in STVR and use 
of quantitative performance targets that are measurable and 
disclosed each year;

•  Non-financial measures in the LTVR relating to the areas of 

Trust and Reputation and Employee Engagement, which are 
strategic imperatives for the Group and strongly aligned to 
long-term value creation for our shareholders, limited to 25% 
of the total LTVR;

•  Transparency of LTVR awards through the use of a face value 

methodology;

•  No duplication of performance measures across the STVR 

and LTVR plans; and

•  Enhanced consideration of risk in remuneration structures, 
with STVR deferral periods increased to two years and 
deferred into equity.

These and other changes relating to FY17 and FY18 are detailed 
in the table on the following page.

During FY17 CBA committed to implementing all of the 
recommendations from Stephen Sedgwick’s independent review 
of product sales commissions and product based payments 
in FY18. With the Board’s oversight we have already made 
significant progress on this important reform agenda and will 
continue to update you on our progress.

Although the past year has seen significant focus and change 
across the sector, CBA remains steadfastly committed to 
delivering the right outcomes for customers and increasing the 
level of trust and engagement from our shareholders, our people 
and the community.

We appreciate the feedback provided during the year and your 
involvement as owners of CBA. I invite you to review the full 
report, and thank you for your interest.

Sir David Higgins 
Committee Chairman

8 August 2017

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345764

Remuneration report

Board response to concerns raised in relation to the FY16 Remuneration Report

In direct response to the concerns raised in relation to the FY16 Remuneration Report, we have undertaken a comprehensive review 
of our Executive remuneration strategy, framework and governance and have made changes to support our business strategy and 
ensure shareholder alignment.

The FY17 Remuneration Report has been substantially revised to enhance transparency and clarity regarding Key Management 
Personnel (KMP) remuneration outcomes. Changes in STVR arrangements for FY18 will enable further disclosure of performance 
measures and outcomes in the FY18 Remuneration Report.

Issue

STVR

Opaque Application of 
Board Discretion

Excessive Use of 
Non-Financial Measures

Changes we have made

FY17 STVR outcomes demonstrate clear remuneration and 
performance linkage
•  FY17 STVR outcomes clearly demonstrate accountability for risk and 

reputation matters, with Executive performance assessments also reflecting 
improved rigour in the process.

•  The FY17 STVR outcomes for the CEO and all Group Executives were 

adjusted downwards to zero, reflecting collective accountability of Executives 
for the overall reputation of the Group and risk matters.

When it is 
effective

FY17

Increased weighting of financial and quantitative measures in STVR
•  Financial measures in Executive STVR performance scorecards will remain 

FY18

unchanged, however there will be an increased weighting on these measures. 
The CEO financial measures will increase from 40% to 60%.

•  The Group Chief Risk Officer STVR performance scorecard will have a 

stronger weighting towards risk management related measures and less 
emphasis on financial measures compared to other Executives.

Improved rigour of non-financial measures
•  Increased quantitative measurement of non-financial measures and the 

introduction of Net Promoter Score (NPS) customer targets.

Improved depth of disclosure for STVR measures and basis 
for outcomes
•  Disclosure of the CEO’s FY18 STVR performance scorecard (including 
weightings and performance outcomes) will be included in the FY18 
Remuneration Report.

STVR deferred into equity together with a longer deferral period
•  The deferred component of the STVR will be delivered into equity, rather than 
cash, and the vesting period will be increased from one year to two years, 
with 50% vesting after one year and the remaining 50% vesting after two 
years. This change further strengthens the link between STVR outcomes 
and performance over the medium term. This also provides the Board with 
greater opportunity to adjust deferred STVR outcomes, if required, by taking 
into consideration any relevant matters that occur over the vesting period.

Withdrawal of proposed People and Community measure for FY17 
LTVR
•  The FY17 LTVR measures proposed in the FY16 Remuneration Report were 

FY17

withdrawn prior to the AGM. The Board made the decision to grant the 
FY17 LTVR award under the measures that were previously approved at the 
2015 AGM (75% Relative Total Shareholder Return (TSR) and 25% Relative 
Customer Satisfaction).

Comprehensive review of LTVR measures
•  A comprehensive review of LTVR performance measures was undertaken 

FY18

during the year.

•  The performance measures for the FY18 LTVR grant are: 75% Relative TSR, 
12.5% Trust and Reputation and 12.5% Employee Engagement. Both Trust 
and Reputation and Employee Engagement will be quantitative measures.

•  A positive TSR gateway will be applied to the 25% non-financial LTVR 

component to ensure that no vesting on these measures occurs unless the 
change in shareholder value over the period is positive.

LTVR

Excessive Use of 
Non-Financial Measures

65

Issue

LTVR

Use of Fair Value Allocation 
Approach

When it is 
effective

FY18

Changes we have made

Change from fair value to face value allocation methodology for LTVR
•  Face value rather than fair value will be used to determine the number of 

Reward Rights granted under the FY18 LTVR. Details of the FY18 LTVR will 
be disclosed in the 2017 Notice of Meeting and FY18 Remuneration Report.

•  The maximum face value of FY18 LTVR awards is set at 180% of Fixed 
Remuneration (FR) with no dividend equivalent payment. The overall 
maximum value has decreased as previously the total face value of LTVR 
awards was approximately 200% of FR, inclusive of dividend equivalent 
payments (three-year average). 

•  A face value approach provides greater simplicity and transparency for 

shareholders.

STVR and LTVR

Excessive Use of 
Non-Financial Measures

No duplication of performance measures between STVR and LTVR
•  The customer measure will no longer be duplicated in the STVR and LTVR 

FY18

plans.

•  Customer measures will only be included in the STVR with Customer NPS 

being adopted.

Remuneration 
Governance

Opaque Application 
of Board Discretion

Enhanced risk and remuneration governance
•  The Board has reviewed and strengthened its remuneration governance 

FY17

procedures, including developing an enhanced framework for the 
consideration of risk and reputational matters in the determination of 
Executive variable remuneration outcomes.

•  The framework will provide the Board with increased transparency, rigour and 
consistency when applying its discretion in assessing Executive outcomes.

This Remuneration Report details the performance and remuneration frameworks and outcomes for CBA and its KMP for FY17. 

The report has been prepared and audited against the disclosure requirements of the Corporations Act 2001 (Cth) (‘Corporations Act’).

Contents

1. FY17 KMP 

2. FY17 Summary 

3. Executive Remuneration Framework 

4. Linking Remuneration to Performance 

5. Remuneration Governance 

6. Executive Remuneration in Detail 

7. Non-Executive Director Arrangements 

8. Loans and Other Transactions 

9. Key Terms 

66

67

69

71

73

73

78

80

81

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
66

Remuneration report  
continued

1. FY17 KMP

KMP are persons having authority and responsibility for planning, directing and controlling the activities of an entity, directly or 
indirectly, including any Director (whether Executive or otherwise) of that entity. The table below outlines CBA’s KMP for FY17.

Name

Chairman

Position 

Term as KMP 

Catherine Livingstone AO (1) 

Chairman

Current Non-Executive Directors

Shirish Apte

David Higgins

Launa Inman

Brian Long

Andrew Mohl

Mary Padbury

Wendy Stops

Harrison Young

Former Non-Executive Directors

David Turner(2)

John Anderson(3)

Director

Director 

Director

Director

Director

Director

Director

Director

Chairman 

Director 

Managing Director and Chief Executive Officer

Ian Narev 

Group Executives

Managing Director and CEO 

Kelly Bayer Rosmarin

Group Executive, Institutional Banking and Markets 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Part Year 

Part Year 

Full Year 

Full Year 

Full Year 

Full Year 

Full Year 

Adam Bennett

David Cohen

Matt Comyn

David Craig(4)

Rob Jesudason(5)

Melanie Laing

Anna Lenahan(6)

Vittoria Shortt

Annabel Spring

David Whiteing

Group Executive, Business and Private Banking

Group Chief Risk Officer 

Group Executive, Retail Banking Services 

Group Executive, Financial Services and Chief Financial Officer

Full Year 

Group Executive, International Financial Services

Group Executive, Human Resources 

Group General Counsel and Group Executive, Group 
Corporate Affairs 

Group Executive, Marketing and Strategy 

Group Executive, Wealth Management 

Group Executive, Enterprise Services and Chief 
Information Officer 

Full Year 

Full Year 

Part Year 

Full Year 

Full Year 

Full Year

(1)  Catherine Livingstone AO was a Non-Executive Director from 1 July 2016 to 31 December 2016 and appointed as Chairman from 1 January 2017 to 30 June 2017.

(2)  David Turner retired from his role as Chairman on 31 December 2016. 

(3)  Sir John Anderson retired from his role as a Non-Executive Director on 9 November 2016. 

(4)  David Craig retired from the Group Executive, Financial Services and Chief Financial Officer role on 30 June 2017.

(5)  Rob Jesudason was appointed as the Group Executive, Financial Services and Chief Financial Officer on 1 July 2017.

(6)  Anna Lenahan was appointed to the Group General Counsel and Group Executive, Group Corporate Affairs role on 28 November 2016. 

67

2. FY17 Summary

FY17 Fixed 
Remuneration 
(FR)

FR is reviewed annually, following the end of the 30 June performance year. For FY17:
•  The CEO did not receive a FR increase.
•  The average FR increase for the Executives who did not change roles during the year was 0.7%.
•  Due to a change in role, David Cohen received an increase to his FR effective from the date of his 

appointment to the position of Group Chief Risk Officer on 1 July 2016. 

FY17 
Remuneration 
Adjustments

The Board considered risk and reputation matters in the determination of variable remuneration outcomes, 
with adjustments made as follows:
•  The CEO and all Group Executives were assessed as Not Met on risk, reflecting collective accountability 

for the overall reputation of the Group and risk matters. Accordingly, the FY17 STVR outcomes for 
the CEO and all Group Executives were adjusted downwards to zero. Executive performance against 
financial and non-financial measures was strong for FY17, however, remuneration outcomes demonstrate 
overriding consideration of the significant damage caused to the Group’s trust and reputation as a result 
of risk matters, most notably the recent civil penalty proceedings initiated by AUSTRAC. 

•  For former Group Executives, reductions were applied to the vesting outcome of their deferred variable 

remuneration to reflect risk and reputation matters identified after they ceased as a Group Executive. The 
Board considered the timing of these matters to determine the appropriate element of deferred variable 
remuneration for adjustment. Downward adjustments to former Group Executive variable remuneration 
outcomes include 100% forfeiture of deferred STVR and LTVR vesting reductions of approximately 
40% – 70%. The Board will continue to review these matters and consider further impacts on Executive 
remuneration outcomes.

STVR outcomes for FY17 reflect CBA’s overall performance and risk-related adjustments: 

FY17 STVR Outcomes

FY16 STVR Outcomes

% of Target

% of Maximum

% of Target

% of Maximum

CEO

Group Executives

0% 

0% 

0% 

0%

108%

72%

95% – 124%

63% – 82%

FY17 STVR 
Outcomes

FY14 LTVR Award 
Outcomes

The FY14 LTVR Award, which reached the end of its four-year performance period on 30 June 2017, 
vested at 67.08%, reflecting sustained delivery of returns to shareholders and customer satisfaction. 

Performance 
Period: 1 July 
2013 to 30 June 
2017)

Performance Measure

Performance Outcome

Vesting Outcome

Relative TSR  
(75% of award)

Relative Customer 
Satisfaction(1) 
(25% of award)

55th percentile ranking relative to peer group

60.0%

Average result over performance period
•  Retail Main Financial Institution (MFI) 

Customer Satisfaction = 1.25
•  Wealth Management Customer 

Satisfaction = 1.25

•  Business MFI Customer Satisfaction =1.04
Total weighted average ranking = 1.16

92.0%

(1) 

 Vesting outcome for Relative Customer Satisfaction is calculated based on the weighted average ranking across the three 
independent surveys (weighted by the business area’s contribution to Net Profit after Tax (NPAT) at the beginning of the 
performance period). 

FY17 LTVR Grant

(Performance 
Period: 
1 July 2016 to 
30 June 2020)

For the FY17 LTVR grant:
•  The measures originally proposed in the FY16 Remuneration Report (50% Relative TSR, 25% Relative 

Customer Satisfaction, 25% People and Community) were withdrawn prior to the 2016 AGM.
•  The Board determined to grant the award under the measures that were previously approved by 

shareholders at the 2015 AGM (75% Relative TSR and 25% Relative Customer Satisfaction).

•  The actual number of rights and total FY17 LTVR value granted to Executives in FY17 was approximately 

11% lower than the LTVR target fair value. 

FY17 Realised 
Remuneration

The Realised Remuneration for Executives in FY17 is significantly lower in comparison to FY16.
•  The CEO’s FY17 Realised Remuneration was $5.5 million compared to $12.3 million in FY16.
•  On average, FY17 Realised Remuneration for Group Executives was $2.0 million (average FY16 Realised 

Remuneration was $3.6 million).

FY17 Sign-on and 
Retention Awards

•  Anna Lenahan, Group General Counsel and Group Executive, Group Corporate Affairs, was granted a 
sign-on award of $1.8 million, when appointed in November 2016, to compensate for unvested awards 
that were forfeited due to the termination of her previous employment. The sign-on award was issued 
as rights (equity) which vest progressively over the period until October 2018, subject to service and risk 
review, which mirrors the vesting schedule of her forfeited awards.

•  No retention awards were made to Executives during FY17.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345768

Remuneration report  
continued

Termination 
Arrangements 
for Ceased 
Executive KMP

•  Following David Craig’s retirement from the role of Group Executive, Financial Services and Chief 

Financial Officer effective 30 June 2017, he received standard contractual termination payments only, 
and the total termination payment was in compliance with the Corporations Act.

•  The LTVR Reward Rights statutory value for David Craig reflects the disclosable accruals for all 

previously granted LTVR awards that remained unvested at the time of his retirement on 30 June 2017. 
•  This means that all future amounts relating to each unvested LTVR award have been disclosed in FY17, 

including those amounts which would otherwise have been included in future year disclosures.

•  These LTVR awards remain ‘on foot’ and will only vest subject to the achievement of the pre-determined 

performance conditions and risk review.

FY17 Non-
Executive 
Director Fees

•  There was no change to Non-Executive Director fees or the fee pool in FY17. The pool was last 

approved by shareholders on 17 November 2015.

•  Effective from February 2017, the Remuneration Committee became responsible for oversight of the 

Non-Executive Director fees. The Nominations Committee was previously responsible.

FY17 Realised Remuneration for Executives
The table below shows remuneration actually received by Executives in relation to FY17. The total cash payments received are made 
up of FR, and the portion of the FY17 STVR award which is not deferred. These amounts are consistent with those disclosed in the 
Executive Statutory Remuneration table on page 74 for the same items. This table also includes the value of previous years’ deferred 
STVR and LTVR awards which vested during FY17. This differs to the Executive Statutory Remuneration table which presents the 
accounting expense for both vested and unvested awards in accordance with accounting standards.

Previous 
years’ 
deferred cash 
awards vested 
during FY17(3) 
$

Previous 
years’ 
deferred 
equity awards 
vested during 
FY17(4) 
$

Total 
remuneration 
realised 
during FY17 
$

Previous 
years’ awards 
forfeited or 
lapsed during 
FY17 (5) 
$

Total cash 
in relation to 
FY17 
$

FR (1) 
$

Cash STVR(2) 
$

CEO

Ian Narev 

 2,650,000 

Group Executives (6)

Kelly Bayer Rosmarin

 1,050,600 

Adam Bennett

 999,600 

David Cohen

Matt Comyn

David Craig

 1,200,000 

 1,055,750 

 1,380,000 

Rob Jesudason(7)

 1,152,103 

Melanie Laing

Anna Lenahan(8)

Vittoria Shortt

 845,000 

 509,521 

 861,900 

Annabel Spring

 1,055,750 

David Whiteing

 999,600 

0

0

0

0

0

0

0

0

0

0

0

0

 2,650,000 

 1,462,613 

 1,393,966 

5,506,579

 (4,828,549)

 1,050,600 

 599,186 

 485,214 

2,135,000

 999,600 

 566,483 

 310,626 

1,876,709

 –

 –

 1,200,000 

 541,294 

 510,966 

2,252,260

 (1,738,351)

 1,055,750 

 667,623 

 556,427 

2,279,800

 (1,892,800)

 1,380,000 

 829,983 

 783,464 

2,993,447

 (2,665,426)

 1,152,103 

702,706

 454,251 

2,309,060

 (1,545,176)

 845,000 

 494,180 

 454,251 

1,793,431

 (1,545,176)

 509,521 

 –

 859,586 

1,369,107

 861,900 

 512,533 

 186,335 

1,560,768

 –

 –

 1,055,750 

 512,560 

 556,427 

2,124,737

 (1,892,800)

 999,600 

 521,797 

 –

1,521,397

 –

(1)  FR includes base remuneration and superannuation.

(2) 

 The FY17 STVR outcome for all Executives was adjusted downwards to zero, reflecting collective accountability for the overall reputation of the Group and 
risk matters.

(3)  The value of all deferred cash awards that vested during FY17 plus any interest accrued during the vesting period.

(4) 

 The value of deferred equity awards that vested during FY17 plus any dividends accrued during the vesting period based on the volume weighted average 
closing price of the Group’s ordinary shares over the five trading days preceding the vesting date. For Ian Narev, David Cohen, Matt Comyn, David Craig, Rob 
Jesudason, Melanie Laing and Annabel Spring this reflects the portion of the FY13 LTVR award (performance period ended 30 June 2016) that vested during 
FY17. For Kelly Bayer Rosmarin, Adam Bennett and Vittoria Shortt this amount reflects the FY13 deferred STVR awarded prior to their appointment as Group 
Executive under Executive General Manager arrangements that vested during FY17. For Anna Lenahan, this amount reflects the portion of the sign-on award 
that vested during FY17. A portion of Ian Narev’s vested equity award was delivered in the form of cash, which was paid to registered charities pursuant to an 
option that the Board made available in the financial year.

(5)  The value of any deferred cash and/or equity awards that were forfeited/lapsed during FY17.

(6)  Group Executives as at 30 June 2017.

(7)  For Rob Jesudason, remuneration was paid in Hong Kong dollars and was impacted by movements in exchange rates.

(8) 

 Anna Lenahan was appointed to the Group General Counsel and Group Executive, Group Corporate Affairs role effective 28 November 2016 and her 
remuneration reflects time in role.

69

3. Executive Remuneration Framework

The Executive remuneration framework is designed to attract and retain high-calibre Executives by rewarding them for achieving 
goals that are aligned to the Group’s strategy and shareholder interests. 

FY17 Executive Remuneration Framework 

Remuneration Principles

•  Aligned with shareholder value creation

•  Market competitive to attract and retain high-calibre talent

•  Rewards sustainable outperformance and discourages poor performance

•  Recognises the role of non-financial drivers in longer-term value creation

•  Simple and transparent remuneration approach that is fit for purpose, reflecting CBA’s strategy and values

FR

STVR (at risk) – Target

LTVR (at risk) – Target

•  Base remuneration and 

•  Target = 100% of FR

•  Target = 100% of FR

superannuation (includes cash 
salary and any salary sacrificed 
items)

•  Reviewed annually against 

disclosed remuneration data

•  Primary peer group is the other 
three major Australian banks

•  Balanced scorecard comprising 

•  Four year performance period

financial and non-financial measures

•  Risk and values assessment

•  STVR outcomes may range from 0% 

•  Measured against Relative TSR 
(75%) and Relative Customer 
Satisfaction (25%) measures

to 150% of target STVR

•  Delivered as Reward Rights

•  Fair value allocation approach

50% is paid as 
cash

50% is deferred 
as cash for 
one year

Year 1

Year 2

Year 4

75% of variable remuneration is deferred, with 50% 
of variable remuneration deferred over four years

Risk Review
•  All variable remuneration is subject to Board risk review prior to payment or 

vesting

•  The Board has discretion to adjust STVR and LTVR outcomes down to zero 

where appropriate

•  Unvested STVR and LTVR is forfeited if Executives resign or are dismissed 
before the end of the vesting/deferral period, unless the Board determines 
otherwise

Executive Mandatory Shareholding
Executives are required to accumulate CBA shares over a five year period from 1 July 2013 when the Executive Mandatory 
Shareholding requirement was implemented or from the date of their appointment to an Executive role, to the value of 300% 
of FR for the CEO and 200% of FR for Group Executives.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345770

Remuneration report  
continued

FY18 Executive Remuneration Framework effective from 1 July 2017
During FY17, the Remuneration Committee undertook a detailed review of all elements of the Executive remuneration framework. 
The table below provides a summary of changes to the FY17 framework, which are effective from 1 July 2017. 

Feature

STVR

Performance 
measures and 
weighting

FY17

FY18 (Changes Effective 1 July 2017)

•  Weighting on financial measures:

•  Increased weighting on financial measures:

•  CEO – 40%
•  Group Executives managing 

business units – typically 45% 

•  CEO – 60%
•  Group Executives managing business units – typically 60% 
•  Group Executives managing support functions – typically 40% 

•  Group Executives managing 

•  The remainder of the STVR performance scorecard will 

support functions – typically 25% 

continue to focus on key non-financial measures in relation 
to customer, people and strategic initiatives, supported by a 
strong risk management framework

•  More quantitative measures for all Executives

Deferral vehicle

•  50% of STVR award deferred as cash

•  50% of STVR award deferred as equity

Deferral period

•  One year

•  Two years: 50% of deferred STVR award vests after one year 

and remaining 50% vests after two years

LTVR

Allocation 
approach

•  Fair value allocation approach
•  With dividend equivalent payments
•  Total face value is approximately 
200% of FR, inclusive of dividend 
equivalent payments (three-year 
average)

•  Adopt a face value allocation approach
•  No dividend equivalent payments 
•  Total face value is 180% of FR

Performance 
measures

•  75% Relative TSR and 25% Relative 

•  75% Relative TSR, 12.5% Trust and Reputation and 12.5% 

Customer Satisfaction 

Employee Engagement

•  A positive TSR gateway is applied to the 25% non-financial 

measures to ensure that no vesting occurs unless shareholder 
value over the period is positive

FY18 LTVR – Non-financial Measures
As summarised above, there will be a number of changes to the LTVR award effective 1 July 2017. 

Relative TSR continues to be the measure against which the majority, 75%, of the FY18 LTVR award is tested. The methodology for 
this measure has not changed for FY18. The Relative TSR hurdle has been chosen because it provides a direct link between Executive 
remuneration and shareholder returns, relative to CBA’s ASX peers. 

The remaining 25% of the award continues to be tested against non-financial measures. There are two new measures selected for the 
FY18 LTVR award each of which will be applied to 12.5% of the total award. In selecting the measures the Board has listened to and 
acknowledged concerns that:

•  The People and Community hurdle for the originally proposed FY17 LTVR award was seen to lack transparency and to be overly 

reliant on Board discretion to determine vesting outcomes; 

•  The use of non-financial measures was excessive, as the proposed introduction of the People and Community measure would 

have reduced the weighting on Relative TSR to 50%; and 

•  The adoption of customer measures for the FY17 LTVR award created a duplication of performance measures between the short-

term and long-term components of the variable reward framework. 

The proposed FY18 LTVR measures are intended to drive a strong focus and improvement in CBA’s Trust and Reputation, and 
Employee Engagement, both of which are considered by the Board to be critical drivers of sustainable long-term value creation 
for shareholders, and are closely linked to the strategic imperatives of CBA. In today’s challenging and increasingly competitive 
environment we need to focus not only on direct financial returns, but also the way we do business, how we support our people  
and our role in society. In particular:

•  The Board recognises the critical importance for CBA and the industry of rebuilding and improving the trust of customers and the 
broader community. This is a key factor in ensuring CBA maintains its social licence to operate, as well as enhancing long-term 
financial performance and value to shareholders. Accordingly, this is a fundamental focus area for the Executive team and one for 
which they are accountable.

•  The Board views that an engaged workforce results in greater productivity and better customer outcomes and experience. It is 
therefore fundamental for the continued success of CBA that its employees are proud advocates of CBA and committed to its 
vision, values and strategy.

A positive TSR gateway will be applied to the non-financial performance measures, such that no vesting on these measures occurs 
unless the change in shareholder value over the period is positive. 

In addition, the total FY18 LTVR award will be subject to a risk and compliance review undertaken by the Board before any vesting can 
occur. 

71

4. Linking Remuneration to Performance

Variable remuneration is directly linked to both short-term and long-term performance goals.

Financial Performance
The below table illustrates CBA’s financial performance over the past five financial years (including FY17) and the link to Executive 
remuneration. 

Financial Performance Measure

Link to Executive Remuneration

FY17

FY16

Group Cash NPAT ($M) (1)

STVR scorecard measure

Group PACC ($M) (2)

STVR scorecard measure

Share Price as at 30 June ($)

LTVR Relative TSR measure

Dividends per Share ($)

LTVR Relative TSR measure

TSR (four-year period) as at 30 June (%)

LTVR Relative TSR measure

9,881

6,525

82.81

4.29

50.75

9,445

6,187

74.37

4.20

FY15

9,127

n/a

85.13

4.20

FY14

8,680

n/a

80.88

4.01

FY13

7,760

n/a

69.18

3.64

74.74

110.43

109.89

122.57

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 to the Financial Statements. 
(2)  Due to methodology changes comparatives for Group Profit after Capital Charge (PACC) have only been provided for FY16. 

FY17 STVR Performance Outcomes
Overall Group performance, together with an assessment of individual Executive performance through a balanced scorecard 
approach, determines the individual STVR outcomes of Executives. All Executives scorecards contain the same performance 
categories, with financial and non-financial measures aligned with business unit specific targets where appropriate. Weighting of 
financial and non-financial measures varies by role. 

•  The CEO had a 40% weighting on financial measures. 

•  Group Executives managing business units typically had a 45% weighting on financial measures.

•  Group Executives managing support functions typically had a 25% weighting on financial measures. 

Risk is an important factor in accounting for short-term performance. The Group uses PACC, a risk-adjusted measure, as a key 
measure of financial performance. PACC takes into account the profit achieved, and also reflects the risk to capital that was taken to 
achieve it. Moreover, in managing risk, Executives are required to comply with the Group and relevant Business Unit Risk Appetite 
Statements and provide exemplary leadership of a strong risk culture.

The following table provides the Board’s assessment of the CEO’s performance for FY17.

Performance Category

Measures

% of STVR Target % of STVR Maximum

Sound Risk Management
Gate opener/STVR adjustment 

Exemplary leadership of risk culture

The CEO was assessed as Not 
Met on risk reflecting consideration 
of risk and reputation matters.

FY17 CEO Outcome 

Shareholder  
(40%)

Customer 
(15%)

Strategy 
(15%)

People and Community 
(30%)

•  Group Cash NPAT
•  Group Underlying PACC
•  Productivity

132%

•  Roy Morgan (6 month rolling average, 

100%

four major banks)

•  DBM Institutional: in the +$300m 
category or +$500m category

•  DBM (whole of market)

•  Strategy development and execution

•  Reputation
•  Culture
•  Engagement
•  Safety

Overall STVR Outcome

Risk-Adjusted STVR Outcome

100%

67%

103%

0%

88%

67%

67%

44%

69%

0%

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345772

Remuneration report  
continued

Group Performance and STVR Outcomes
The below chart shows Cash NPAT over the past five years and STVR outcomes for Executives as a percentage of STVR maximum. 
Current and historical STVR outcomes reflect consideration of financial and non-financial factors in the determination of remuneration, 
including risk and reputation matters.

9,127

9,445

9,881

8,680

Cash NPAT (1)
CEO STVR (% of maximum)
Average GE STVR (% of maximum)

7,760

100%

80%

60%

40%

20%

0%

FY13

FY14

FY15

FY16

FY17

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 to the Financial Statements. 

FY17 STVR Outcomes
The average STVR payment for Executives was 0% of their STVR maximum. The following table provides the FY17 STVR outcomes 
for Executives. 

STVR Target (1)

($)

Total 

($)

STVR Actual 

Cash(2)

Deferred(3)

STVR Actual 
as % of STVR 
Target

STVR Actual 
as % of STVR 
Maximum

($)

($)

(%) 

(%) 

CEO
Ian Narev 
Group Executives
Kelly Bayer Rosmarin 
Adam Bennett
David Cohen 
Matt Comyn
David Craig
Rob Jesudason
Melanie Laing
Anna Lenahan (4)
Vittoria Shortt
Annabel Spring
David Whiteing

 2,650,000 

 1,050,600 
 999,600 
 1,200,000 
 1,055,750 
 1,380,000 
 1,152,103 
 845,000 
 509,521 
 861,900 
 1,055,750 
 999,600 

0

0
0
0
0
0
0
0
0
0
0
0

0

0
0
0
0
0
0
0
0
0
0
0

0

0
0
0
0
0
0
0
0
0
0
0

0

0
0
0
0
0
0
0
0
0
0
0

0

0
0
0
0
0
0
0
0
0
0
0

(1)  STVR target is equal to 100% of FR. The maximum STVR is 150% of target STVR. 
(2) 

 50% of the STVR award payable as cash in recognition of performance for FY17 (payable September 2017). The FY17 STVR outcome for all Executives was 
adjusted downwards to zero, reflecting collective accountability for the overall reputation of the Group and risk matters.
 50% of the STVR award that is deferred until 1 July 2018. Deferred STVR awards are subject to Board risk review at the time of payment. The FY17 STVR 
outcome for all Executives was adjusted downwards to zero, reflecting collective accountability for the overall reputation of the Group and risk matters.
 Anna Lenahan was appointed to the Group General Counsel and Group Executive, Group Corporate Affairs role effective 28 November 2016. STVR target 
reflects her time in role.

(3) 

(4) 

FY14 LTVR Award Outcomes
The FY14 LTVR Award, which reached the end of its four-year performance period on 30 June 2017, vested at 67.08% reflecting 
sustained delivery of returns to shareholders and customer satisfaction. 

Performance Measure

Performance Outcome

Vesting Outcome

Relative TSR 
(75% of award)
Relative Customer Satisfaction (1) 
(25% of award)

55th percentile ranking relative to peer group

Average result over performance period
•  Retail MFI Customer Satisfaction = 1.25
•  Wealth Management Customer Satisfaction = 1.25
•  Business MFI Customer Satisfaction =1.04
Total weighted average ranking = 1.16

60.0%

92.0%

(1) 

 Vesting outcome for Relative Customer Satisfaction is calculated based on the weighted average ranking across the three independent surveys (weighted by 
the business area’s contribution to NPAT at the beginning of the performance period). 

 
 
 
 
73

5. Remuneration Governance

Remuneration Committee
The Remuneration Committee is the main governing body for remuneration across the Group. The Remuneration Committee 
develops the remuneration philosophy, framework and policies for Board approval. 

The Remuneration Committee has a robust framework for the systematic review of risk and compliance issues impacting 
remuneration and works closely with the Board’s Risk Committee and management’s Risk and Remuneration Review Committee 
(RRRC) to consider risk and reputational matters in the determination of variable remuneration outcomes.

The following diagram illustrates the Group’s remuneration governance framework.

CBA Board

Risk Committee

Remuneration Committee

Assists the Board in the 
governance of the Group’s risks.

Members

Advises the Remuneration 
Committee of material risk 
issues which may impact 
remuneration outcomes.

RRRC

Management committee that 
advises the Group Chief Risk 
Officer on material risk issues 
which may impact remuneration 
outcomes.

David Higgins (Chairman)
Launa Inman
Catherine Livingstone AO

Andrew Mohl
Mary Padbury
Wendy Stops

Roles and responsibilities

The responsibilities of the Remuneration Committee 
are outlined in its Charter and reviewed periodically: 
www.commbank.com.au/corporategovernance

Independent 
remuneration 
consultant (EY)

EY provides information 
to assist the Committee 
in making remuneration 
decisions. EY did not 
make any remuneration 
recommendations in FY17.

Remuneration Committee Focus Areas for FY17
During FY17, the Remuneration Committee continued to focus on embedding a remuneration framework that is appropriate for 
the Group’s different businesses with transparency in design, strong governance and risk oversight. This year the Remuneration 
Committee’s key areas of focus were:

•  Comprehensive review of the Executive remuneration strategy and framework following the significant vote against the  

FY16 Remuneration Report at the 2016 AGM;

•  A review of Executive remuneration governance with a particular focus on risk. An enhanced framework has been developed for 

the consideration of risk and reputational matters in the determination of variable remuneration outcomes;

•  Ongoing review and monitoring of variable remuneration practices, with a particular focus on the Group’s retail customer facing 

roles, in line with the Group’s commitment to adopt in full, in FY18, the recommendations from Stephen Sedgwick’s independent 
review of product sales commissions and product based payments;

•  The annual review of the Group Remuneration Policy (GRP) ensuring that the GRP remains fit for purpose and continues to 

effectively deliver on intent; 

•  Ongoing monitoring of regulatory and legislative changes, both locally and offshore, ensuring that the Group’s policies and 

practices remain compliant with all regulatory requirements;

•  The retirement of David Craig from the Group Executive, Financial Services and Chief Financial Officer role, effective 30 June 2017;

•  The appointment of Rob Jesudason to the role of Group Executive, Financial Services and Chief Financial Officer, effective 1 July 

2017; and

•  The appointment of Coenraad Jonker to the role of Group Executive, International Financial Services, effective 1 July 2017.

6. Executive Remuneration in Detail

Executive Statutory Remuneration
The following statutory tables detail the statutory accounting expense of all remuneration related items for the Executives. This 
includes remuneration costs in relation to both FY16 and FY17. The tables are different to the Realised Remuneration table on  
page 68, which shows the remuneration realised in FY17 rather than the accrual amounts on the statutory accounting basis, as 
outlined in these statutory tables. The tables have been developed and audited against the relevant Australian Accounting  
Standards. Refer to the footnotes below each table for more detail on each remuneration component.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345774

Remuneration report  
continued

FR (1)

Other Short-Term Benefits

Long-Term 
Benefits

Share-Based  
Payments

Base 
Remuneration 
(2) 
$

Super-
annuation 
$

Non 
Monetary(3) 
$

Cash STVR 
(at risk)(4) 
$

Deferred 
STVR 
(at risk) (5) 
$

Other (6) 
$

Long-
Term (7) 
$

Deferred 
Rights 
(at risk)(8)

LTVR 
Reward 
Rights 
(at risk)(9)

Total Statutory 
Remuneration 
(10) 
$

2,625,000

25,000

15,909

0

0

 (33,007)

113,341

– 2,966,120

5,712,363

2,625,000

25,000

15,052

1,431,000 1,431,000

35,870

137,211

– 3,068,219

8,768,352

1,025,600

25,000

1,025,600

25,000

15,909

15,052

0

0

18,037  (52,237)

70,583

833,943

1,936,835

586,235

586,235

3,760

68,876

210,317

555,203

3,076,278

974,600

25,000

955,000

25,000

15,909

15,052

0

0  (36,560)

24,113

145,640

523,671

1,672,373

554,239

554,239

9,385

51,361

183,108

283,329

2,630,713

1,175,000

25,000

875,000

25,000

15,909

15,052

0

0

44,169

100,122

529,594

529,594

60,308

35,088

–

–

988,620

964,254

2,348,820

3,033,890

1,030,750

25,000

1,030,750

25,000

14,599

13,846

0

0

24,802

25,425

– 1,078,073

2,198,649

653,193

653,193

6,656

36,150

–

982,736

3,401,524

1,360,384

1,355,000

19,616

25,000

15,909

15,052

0

0

812,044

812,044

51,519

57,916

69,661

60,057

– 3,935,949

5,453,038

– 1,478,428

4,615,541

1,149,030

1,190,237

3,073

3,184

–

–

0

0

972,349

712,174

712,174

627,302

41,466

24,014

820,000

25,000

820,000

25,000

15,909

15,052

0

0

2,409

22,217

483,499

483,499

 (4,412)

17,412

–

–

–

–

987,414

853,286

3,153,332

4,122,371

878,734

885,233

1,764,269

2,725,283

497,966

11,555

10,455

836,900

25,000

820,000

25,000

15,909

15,052

0

0

0

0

18,571

3,292 1,158,780

118,307

1,818,926

40,010

 (41,739)

129,441

374,761

1,380,282

501,455

501,455

 (19,300)

25,425

126,107

185,175

2,180,369

1,030,750

25,000

1,030,750

25,000

14,599

13,846

0

0

13,905

501,481

501,481

16,215

34,003

43,865

– 1,078,073

2,196,330

– 1,080,090

3,212,728

979,984

960,692

19,616

19,308

14,599

13,846

0

0

 (8,609)

19,620

52,634

585,192

1,663,036

510,519

510,519

8,810

14,547

52,563

346,102

2,436,906

CEO

Ian Narev

FY17

FY16

Group Executives

Kelly Bayer Rosmarin

FY17

FY16

Adam Bennett

FY17

FY16

David Cohen (11)

FY17

FY16

Matt Comyn

FY17

FY16

David Craig (12)

FY17

FY16

Rob Jesudason (13)

FY17

FY16

Melanie Laing

FY17

FY16

Anna Lenahan (14)

FY17

Vittoria Shortt

FY17

FY16

Annabel Spring

FY17

FY16

David Whiteing

FY17

FY16

(1) 

 FR comprises Base Remuneration and Superannuation (post-employment benefit). Superannuation contributions for Rob Jesudason are made in line with 
Hong Kong Mandatory Provident Fund regulations.

(2)  Total cost of salary including cash salary, short-term compensated absences and any salary sacrificed benefits. 
(3)  Cost of car parking (including associated fringe benefits tax).
(4) 

 50% of the FY17 STVR for performance during the 12 months to 30 June 2017 (payable September 2017). The FY17 STVR outcome for all Executives was 
adjusted downwards to zero, reflecting collective accountability for the overall reputation of the Group and risk matters.
 50% of the FY17 STVR award that is deferred until 1 July 2018. Deferred STVR awards are subject to Board review at the time of payment. The FY17 STVR 
outcome for all Executives was adjusted downwards to zero, reflecting collective accountability for the overall reputation of the Group and risk matters.
  Includes company funded benefits (including associated fringe benefits tax where applicable), interest accrued in relation to the FY16 STVR deferred award, 
which vested on 1 July 2017, and the net change in accrued annual leave. For Rob Jesudason, this includes costs in relation to his Hong Kong assignment 
and relocation to Australia.
 Long service entitlements accrued during the year as well as the impact of changes to long service leave valuation assumptions, which are determined in 
line with Australian Accounting Standards. The FY16 comparative has been restated to reflect a disclosure methodology change where Deferred Rights are 
included in share-based payments instead of long-term benefits.
 FY17 expense for deferred STVR awarded under Executive General Manager arrangements, and sign-on and retention awards received as Deferred Rights. 
These equity awards are subject to forfeiture if the Executive ceases to be employed by the Group prior to the vesting date as a result of resignation. The 
FY16 comparative has been restated to reflect a disclosure methodology change where Deferred Rights are included in share-based payments instead of 
long-term benefits.
 FY17 expense for the FY14, FY15, FY16 and FY17 LTVR awards (including true up for the Customer Satisfaction performance hurdle portion of the FY13 LTVR 
award). 

(5) 

(6) 

(7) 

(8) 

(9) 

(10)   The percentage of FY17 remuneration related to performance was: Ian Narev 52%, Kelly Bayer Rosmarin 47%, Adam Bennett 40%, David Cohen 42%, Matt Comyn 
49%, David Craig 72%, Rob Jesudason 31%, Melanie Laing 50%, Anna Lenahan 70%, Vittoria Shortt 37%, Annabel Spring 49%, and David Whiteing 38%.
(11)   David Cohen commenced in the Group Chief Risk Officer role from 1 July 2016. Prior year comparison reflects statutory remuneration for his prior role, Group 

General Counsel and Group Executive, Group Corporate Affairs.

(12)   The LTVR Reward Rights value for David Craig reflects the disclosable accruals for all previously granted LTVR awards that remain unvested following his 

retirement on 30 June 2017 up to the end of each performance period. This means that up to three years of each unvested LTVR award has been disclosed 
in FY17, including those amounts which would otherwise have been included in future year disclosures. These LTVR awards remain ‘on foot’ and will only vest 
subject to the achievement of the pre-determined performance conditions and risk review.

(13)   For Rob Jesudason, remuneration was paid in Hong Kong dollars and was impacted by movements in exchange rates.
(14)   Anna Lenahan was appointed to the Group General Counsel and Group Executive, Group Corporate Affairs role effective 28 November 2016 and her 

remuneration reflects time in role.

 
75

FY17 LTVR Award 
Executives were granted LTVR awards in FY17 for the performance period from 1 July 2016 to 30 June 2020. The following table 
provides the key features of the FY17 LTVR award:

Relative TSR 

Relative Customer Satisfaction 

Performance 
Measures

75% of each award is subject to the Group’s TSR 
performance relative to a set peer group (1).

The peer group is made up of the 20 largest 
companies on the Australian Securities Exchange 
(ASX) by market capitalisation at the beginning 
of the performance period, excluding resources 
companies and CBA.

The next five largest companies listed on the ASX 
by market capitalisation will form a reserve bench 
of companies.

25% of each award is subject to the Group’s 
Customer Satisfaction outcomes relative to a peer 
group of:
•  Australia & New Zealand Banking Group Limited 

(ANZ);

•  National Australia Bank Limited (NAB);
•  Westpac Banking Corporation (WBC); and
•  Other key competitors for the wealth business.

Vesting 
Framework

Peer Group Ranking

Vesting %

Weighted Average Ranking

Vesting %

75th percentile or higher

Median

Below the median

100%

50%

1st

2nd

0%

Lower than 2nd

100%

50%

0%

Vesting occurs on a straight line basis if the 
Group is ranked between the median and the 
75th percentile.

Calculated independently by Orient Capital.

Calculation of 
the Performance 
Results

Vesting occurs on a straight line basis if the 
weighted average ranking is between 2nd and 1st.

Measured with reference to the three independent 
surveys below (weighted by the business area’s 
contribution to NPAT at the beginning of the 
performance period):
•  Roy Morgan Research (Retail Banking);
•  DBM, Business Financial Services Monitor 

(Business Banking); and

•  Wealth Insights Service Level Report, Platforms 

(Wealth Management).

Instrument

Determining 
the number of 
Reward Rights

Performance 
Period

Reward Rights – each Reward Right entitles the Executive to receive one CBA share in the future, subject 
to meeting the performance hurdles set out below. The number of rights that vest will not be known until 
the end of the performance period.

The number of Reward Rights allocated depends on each Executive’s LTVR Target (see diagram on 
page 69 for explanation of target remuneration), using a fair value allocation approach. The number 
of Reward Rights allocated aligns the Executive’s LTVR Target to the expected value at the end of the 
performance period, in today’s dollars.

The performance period commences at the beginning of the financial year in which the award is granted. 
For the LTVR award granted in FY17, the performance period started on 1 July 2016 and ends after four 
years on 30 June 2020. 

Board Discretion

The award is subject to a risk and compliance review. The Board also retains sole discretion to determine 
the amount and form of any award that may vest (if any) to prevent any unintended outcomes, or in the 
event of a corporate restructuring or capital event.

Expiry

At the end of the applicable performance period, any Reward Rights that have not vested will lapse.

(1) 

 The peer group at the beginning of the performance period for the Relative TSR performance hurdle comprised Amcor Limited, AMP Limited, Australia & 
New Zealand Banking Group Limited, Brambles Limited, CSL Limited, Insurance Australia Group Limited, Macquarie Group Limited, National Australia Bank 
Limited, QBE Insurance Group Limited, Ramsay Health Care Limited, Scentre Group, Suncorp Group Limited, Sydney Airport, Telstra Corporation Limited, 
Transurban Group, Vicinity Centres, Wesfarmers Limited, Westfield Corporation, Westpac Banking Corporation and Woolworths Limited. The reserve bench 
comprised AGL Energy Limited, APA Group, Aurizon Holdings Limited, Goodman Group and Stockland. A reserve bench company will be substituted (in 
order of market capitalisation as at the beginning of the performance period) into the peer group when a peer group company ceases to be listed on the ASX 
as a result of an acquisition, merger or other relevant corporate action or delisting.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345776

Remuneration report  
continued

Fair Value Assumptions for Equity Awards Granted in FY17
For the Relative TSR component of the LTVR awards, the fair value has been calculated using a Monte Carlo simulation method using 
the assumptions below. For the Relative Customer Satisfaction component of all LTVR awards, the fair value is the closing market 
price of a CBA share as at the grant date. The exercise price is nil across all LTVR awards.

Equity Plan

FY17 LTVR Reward Rights – 
Relative TSR
FY17 LTVR Reward Rights – 
Relative Customer Satisfaction
Anna Lenahan – Sign-on Award (2)

Grant  
Date

Fair 
Value  
$

Performance 
Period  
End

Expected 
Life  
(Years)

Expected 
Volatility  
%

Assumptions(1)

22 February 2017

 65.76 

30 June 2020

 3.35 

22 February 2017

 83.71 

30 June 2020

28 November 2016

 77.97 

1 October 2018

n/a 

n/a 

15

n/a 

n/a 

Risk Free 
Rate  
%

 2.27 

n/a 

n/a 

(1) 

(2) 

 For the Relative TSR component of the LTVR awards, a zero dividend yield has been assumed given that dividends are incorporated into the fair value of the 
rights.

 Anna Lenahan was granted a sign-on award on 28 November 2016 vesting in three tranches. One tranche has already vested on 28 May 2017 and the 
remaining two tranches will vest on 1 October 2017 and 1 October 2018 respectively, subject to a Board risk review. Fair value is the closing market price  
of a CBA share as at the grant date.

Equity Awards Received as Remuneration
The table below details the value and number of all equity awards that were granted or forfeited/lapsed to Executives during their 
time in a KMP role in FY17. It also shows the number of previous year’s awards that vested during FY17 (some of which relate to past 
non-KMP roles).

Granted during FY17(1)(2)(3)

Previous years’ 
awards vested 
during FY17(4)

Forfeited or lapsed during 
FY17(5)

Class

(Units)

($)

(Units)

(Units)

($)

LTVR Reward Rights 

 55,443 

 3,882,315 

 16,017 

 (62,839)

 (4,828,549)

LTVR Reward Rights 
Deferred Rights 
LTVR Reward Rights 
Deferred Rights 
LTVR Reward Rights 
LTVR Reward Rights 
LTVR Reward Rights 
LTVR Reward Rights 
LTVR Reward Rights 
LTVR Reward Rights 
Deferred Rights 
LTVR Reward Rights 
Deferred Rights 
LTVR Reward Rights 
LTVR Reward Rights 

 21,981 
 –
 20,914 
 –
 25,107 
 22,089 
 28,873 
 24,503 
 17,680 
 18,099 
 23,086 
 18,033 
 –
 22,089 
 20,914 

 1,539,188 
 –
 1,464,480 
 –
 1,758,072 
 1,546,756 
 2,021,790 
 1,715,786 
 1,238,009 
 1,267,357 
 1,800,015 
 1,262,730 
 –
 1,546,756 
 1,464,480 

 –
 5,742 
 –
 3,676 
 5,766 
 6,279 
 8,841 
 5,126 
 5,126 
–
 10,389 
 –
 2,205 
 6,279 
 –

 –
 –
 –
 –
 (22,623)
 (24,633)
 (34,688)
 (20,109)
 (20,109)
 –
 –
 –
 –
 (24,633)
 –

 –
 –
 –
 –
 (1,738,351)
 (1,892,800)
 (2,665,426)
 (1,545,176)
 (1,545,176)
 –
 –
 –
 –
 (1,892,800)
 –

CEO
Ian Narev
Group Executives
Kelly Bayer Rosmarin

Adam Bennett

David Cohen 
Matt Comyn
David Craig 
Rob Jesudason
Melanie Laing
Anna Lenahan

Vittoria Shortt

Annabel Spring
David Whiteing

(1) 

(2) 

(3) 

(4) 

(5) 

 Represents the maximum number of LTVR Reward Rights and Deferred Rights that may vest to each Executive. For LTVR Reward Rights the value represents 
the fair value at grant date. Deferred Rights represent the deferred STVR awarded under Executive General Manager arrangements, sign-on and retention 
awards received as rights. For Deferred Rights the value reflects the face value at grant date. The minimum potential outcome for LTVR Reward Rights and 
Deferred Rights is zero.

 As at 1 July 2016, the maximum value of LTVR Reward Rights granted during FY17 based on the volume weighted average price of the Group’s ordinary 
shares over the five trading days up to and including 1 July 2016 was: Ian Narev $4,064,526, Kelly Bayer Rosmarin $1,611,427, Adam Bennett $1,533,205, 
David Cohen $1,840,594, Matt Comyn $1,619,345, David Craig $2,116,680, Rob Jesudason $1,796,315, Melanie Laing $1,296,121, Anna Lenahan 
$1,326,838, Vittoria Shortt $1,321,999, Annabel Spring $1,619,345 and David Whiteing $1,533,205.

 The FY17 LTVR grant value was capped based on the fair value that would have applied to the withdrawn 25% People and Community hurdle had it not 
been replaced by the Relative TSR measure. The actual number of rights and total LTVR fair value granted was approximately 11% less in FY17 than the 
LTVR target.

 Previous years’ awards that vested include the FY13 LTVR Award and other deferred equity awards. A portion of Ian Narev’s vested equity award was 
delivered in the form of cash, which was paid to registered charities pursuant to an option that the Board made available in the financial year.

 This is the portion of the FY13 LTVR Award (79.69%) that did not meet the performance hurdle and lapsed. The value of the lapsed award is calculated using 
the volume weighted average closing price for the five days preceding the lapse date.

77

Overview of Unvested Equity Awards

Equity Plan 

FY15 LTVR (1)

FY16 LTVR (2)

FY17 LTVR (3)

Performance Period – 
Start Date 

Performance Period – 
End Date 

Performance Hurdles 

1 July 2014

1 July 2015

1 July 2016

30 June 2018

30 June 2019

Each award is split and tested:

•  75% TSR ranking relative to peer group

30 June 2020

•  25% Customer Satisfaction average ranking 

relative to peer group

(1) 

 For Ian Narev, the grant date was 13 November 2014. For Adam Bennett the grant date was 12 February 2015. For Vittoria Shortt the grant date was 7 May 
2015. For all other Executives the grant date was 18 September 2014. 

(2)  For Ian Narev, the grant date was 17 November 2015. For all other Executives the grant date was 10 November 2015.

(3)  The grant date was 22 February 2017.

Shares and Other Securities held by Executives
Details of the shareholdings and other securities held by Executives (or close family members or entities controlled, jointly controlled, 
or significantly influenced by them, or any entity over which any of the aforementioned hold significant voting power) are set out 
below. For details of Executive equity plans refer to the Financial Statements Note 24 Share-Based Payments.

Executives are required to accumulate CBA shares over a five year period from 1 July 2013 when the Executive Mandatory 
Shareholding requirement was implemented or from the date of their appointment to an Executive role, to the value of 300% 
of FR for the CEO and 200% of FR for Group Executives.

CEO
Ian Narev (4)

Class (1)

Ordinary 
LTVR Reward Rights 

Group Executives
Kelly Bayer Rosmarin Ordinary 

Adam Bennett

David Cohen 

Matt Comyn (4)

David Craig (5)

Rob Jesudason (4)

Melanie Laing

Anna Lenahan (6)

Vittoria Shortt

Annabel Spring

David Whiteing

LTVR Reward Rights 
Deferred Rights 
Ordinary 
LTVR Reward Rights 
Deferred Rights 
Ordinary 
LTVR Reward Rights 
Ordinary 
LTVR Reward Rights 
Ordinary 
LTVR Reward Rights 
Ordinary 
LTVR Reward Rights 
Ordinary
LTVR Reward Rights 
Ordinary
LTVR Reward Rights 
Deferred Rights 
Ordinary 
LTVR Reward Rights 
Deferred Rights 
Ordinary 
LTVR Reward Rights 
Ordinary 
LTVR Reward Rights 
Deferred Rights 

Balance 
1 July 2016

Acquired/
Granted as 
Remuneration 

Previous Years’ 
Awards Vested 
during FY17 (2)

Net Change 
Other (3)

Balance 
30 June 2017

 127,990 
 254,271 

 15,242 
 56,818 
 8,352 
 12,685 
 30,023 
 9,196 
 51,130 
 88,591 
 30,783 
 99,599 
 170,800 
 135,835 
 –
 86,690 
 33,467 
 81,268 
–
–
–
 6,498 
 23,395 
 7,139 
 27,891 
 99,599 
 –
 40,874 
 1,946 

 –
 55,443 

 –
 21,981 
 –
 –
 20,914 
 –
 –
 25,107 
 –
 22,089 
 –
 28,873 
 –
 24,503 
 –
 17,680 
 –
 18,099 
 23,086 
 –
 18,033 
 –
 –
 22,089 
 –
 20,914 
 –

 –
(16,017)

 –
 –
(5,742)
 –
 –
(3,676)
 –
(5,766)
 –
(6,279)
 –
(8,841)
 –
(5,126)
 –
(5,126)
 –
 –
(10,389)
 –
 –
(2,205)
 –
(6,279)
 –
 –
 –

 3,359 
(62,839)

 6,615 
–
–
 3,676 
–
–
(12,334)
(22,623)
 2,779 
(24,633)
 12,534 
(34,688)
 –
(20,109)
(1,487)
(20,109)
 10,389 
–
–
 2,205 
–
–
 1,479 
(24,633)
 –
 –
 –

 131,349 
 230,858 

 21,857 
 78,799 
 2,610 
 16,361 
 50,937 
 5,520 
 38,796 
 85,309 
 33,562 
 90,776 
 183,334 
 121,179 
 –
 85,958 
 31,980 
 73,713 
 10,389 
 18,099 
 12,697 
 8,703 
 41,428 
 4,934 
 29,370 
 90,776 
 –
 61,788 
 1,946 

(1) 

(2) 

 LTVR Reward Rights represent rights granted under the Group Leadership Reward Plan (GLRP) that are subject to performance hurdles. Deferred Rights 
represent the deferred STVR awarded under Executive General Manager arrangements, sign-on and retention awards received as rights. The minimum 
potential outcome for LTVR Reward Rights and Deferred Rights is zero. The maximum potential outcome for LTVR Reward Rights and Deferred Rights is 
subject to the CBA share price at the time of vesting.
 LTVR Reward Rights and Deferred Rights become ordinary shares upon vesting. A portion of Ian Narev’s vested equity award was delivered in the form of 
cash, which was paid to registered charities pursuant to an option that the Board made available in the financial year.

(3)  Net Change Other incorporates changes resulting from purchases, sales, forfeitures and appointment or departure of Executives during the year.
(4) 

 Opening balance has been restated to include a correction to CBA ordinary shares. The opening balance for ordinary shareholdings for Ian Narev has been 
restated from 129,969 to 127,990, the opening balance for ordinary shareholdings for Matt Comyn has been restated from 30,516 to 30,783 and the opening 
balance for ordinary shareholdings for Rob Jesudason has been restated from 27,618 to zero.

(5)  David Craig holds 28,150 PERLS. 
(6) 

 Anna Lenahan was appointed to the Group General Counsel and Group Executive, Group Corporate Affairs role effective 28 November 2016. Her 
shareholdings have not been included in the opening balance as at 1 July 2016. Anna Lenahan holds 2,000 Capital Notes.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345778

Remuneration report  
continued

Executive Employment Arrangements 
The table below provides the employment arrangements for current Executives.

Contract Term

Contract type (1)

Notice period

Severance (2)

STVR entitlements 
on termination

CEO

Permanent

12 months

n/a 

Group Executives

Permanent

6 months 

6 months 

•  Unless otherwise determined by the Board, Executives who resign or are dismissed are 

generally not entitled to an STVR payment and will forfeit the unvested deferred portion of their 
STVR.

•  At the Board’s discretion, where an Executive’s exit is related to retrenchment, retirement or 

death, the Executive may be entitled to an STVR payment.

LTVR entitlements 
on termination

Unless otherwise determined by the Board:
•  Executives who resign or are dismissed before the end of the performance period will forfeit all 

unvested LTVR awards; and

•  Where an Executive’s exit is related to retrenchment, retirement or death, any unvested LTVR 

awards continue unchanged with performance measured at the end of the performance period 
related to each award.

(1)  Permanent contracts are ongoing until notice is given by either party.

(2)  Severance applies where the termination is initiated by the Group, other than for misconduct or unsatisfactory performance.

7. Non-Executive Director Arrangements

Non-Executive Director Fees
Non-Executive Directors receive fees to recognise their contribution to the work of the Board and the associated committees on 
which they serve. Non-Executive Directors do not receive any performance-related remuneration.

The total amount of Non-Executive Directors fees is capped at a maximum fee pool that is approved by shareholders. The current fee 
pool is $4.75 million, which was approved by shareholders at the AGM on 17 November 2015. 

The following table outlines the Non-Executive Directors fees for the Board and the Committees as at 30 June 2017.

Board/Committee

Board
Audit Committee
Risk Committee
Remuneration Committee
Nominations Committee 

Chairman(1)  
($)

870,000
65,000
65,000
60,000
11,600

Member(1)  
($)

242,000
32,500
32,500
30,000
11,600

(1) 

 Fees are inclusive of base fees and statutory superannuation. The Chairman does not receive separate Committee fees.

FY18 Non-Executive Director base and committee fees will be reduced by an amount equivalent to 20% of their individual FY17 fees 
to reflect a shared accountability for the overall reputation of the Group and risk matters.

Mandatory Shareholding
Under the Non-Executive Directors’ Share Plan, Non-Executive Directors are required to hold 5,000 or more CBA shares. For those 
Non-Executive Directors who have holdings below this threshold, 20% of their after-tax base fees are used to purchase CBA shares 
until a holding of 5,000 shares has been reached.

79

Non-Executive Director Statutory Remuneration
The statutory table below details individual statutory remuneration for the Non-Executive Directors for FY17 and the previous financial 
year.

Short-Term Benefits

Post-Employment 
Benefits

Cash(1) 
$

Superannuation(2) 
$

Share-Based 
payments

Non-Executive 
Directors’ Share 
Plan(3) 
$

Total Statutory 
Remuneration 
$

Chairman
Catherine Livingstone AO (4) 
FY17
FY16
Non-Executive Directors
Shirish Apte
FY17
FY16
David Higgins
FY17
FY16
Launa Inman
FY17
FY16
Brian Long
FY17
FY16
Andrew Mohl
FY17
FY16
Mary Padbury
FY17
FY16
Wendy Stops
FY17
FY16
Harrison Young
FY17
FY16
Former Non-Executive Directors
David Turner (5)
FY17
FY16
John Anderson (6)
FY17
FY16

 552,098 
 84,890 

 321,356 
 299,140 

 315,229 
 294,078 

 256,105 
 257,222 

 331,848 
 332,094 

 285,197 
 286,599 

 231,084 
 12,386 

 252,661 
 253,938 

 307,539 
 333,428 

 427,289 
 854,887 

 107,798 
 300,768 

 19,616 
 6,436 

 10,405 
 7,860 

 19,616 
 19,308 

 19,616 
 19,308 

 19,616 
 19,308 

 19,616 
 19,308 

19,239
 1,177 

 19,616 
 19,308 

 19,616 
 19,308 

 10,232 
 19,308 

 7,449 
 19,308 

 –
 –

 –
 –

 –
 –

28,980
 29,233 

 –

 –
 –

 30,806 
 –

 –
 –

 –
 –

 –
 –

 –
 –

 571,714 
 91,326 

 331,761 
 307,000 

 334,845 
 313,386 

304,701
 305,763 

 351,464 
 351,402 

 304,813 
 305,907 

 281,129 
 13,563 

 272,277 
 273,246 

 327,155 
 352,736 

 437,521 
 874,195 

 115,247 
 320,076

(1)  Cash includes Board and Committee fees received as cash. 

(2) 

 Superannuation contributions are capped at the superannuation maximum contributions base as prescribed under the Superannuation Guarantee legislation. 
The FY17 superannuation value for Mary Padbury has been trued up for prior year disclosure.

(3)  The values shown in the table represent the post-tax portion of fees received as shares under the Non-Executive Directors’ Share Plan.

(4) 

 Catherine Livingstone AO was a Non-Executive Director from 1 July 2016 to 31 December 2016 and appointed as Chairman from 1 January 2017 to  
30 June 2017. Her remuneration has been prorated accordingly to reflect both roles.

(5)  David Turner retired from his role as Chairman on 31 December 2016 and his remuneration reflects time in role.

(6)  Sir John Anderson retired from his role as a Non-Executive Director on 9 November 2016 and his remuneration reflects time in role.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345780

Remuneration report  
continued

Shares and Other Securities held by Non-Executive Directors
All shares were acquired by Non-Executive Directors on normal terms and conditions or through the Non-Executive Directors’ Share 
Plan. Other securities acquired by Non-Executive Directors were on normal terms and conditions. 

Class

Balance  
1 July 2016

Acquired(1)

Net Change 
Other(2)

Balance  
30 June 2017

Ordinary

 5,204 

 133 

Chairman
Catherine Livingstone AO (3)
Non-Executive Directors
Shirish Apte
David Higgins (3)

Launa Inman
Brian Long

Andrew Mohl
Mary Padbury

Wendy Stops
Harrison Young 
Former Non-Executive Directors
David Turner (4)

John Anderson (5)

Ordinary
Ordinary
PERLS (6)
Ordinary
Ordinary
PERLS (6)
Ordinary
Ordinary
PERLS (6)
Ordinary
Ordinary

Ordinary
PERLS (6)
Ordinary

 7,500 
 10,878 
–
 4,221 
 14,654 
 6,850 
 82,234 
–
 1,600 
 15,218 
 30,000 

 12,268 
 1,380 
 18,978 

 –
 –
 3,094 
 432 
 143 
 –
 –
 294 
 –
 782 
 –

 –
 –
 –

 –

 –
 –
(474)
 –
 –
 –
 –
 –
–
 –
 –

 –
(380)
 –

 5,337 

 7,500 
 10,878 
 2,620 
 4,653 
 14,797 
 6,850 
 82,234 
 294 
 1,600 
 16,000 
 30,000 

n/a 
n/a 
n/a 

(1) 

 Incorporates shares and other securities acquired during the year. Non-Executive Directors who hold fewer than 5,000 Commonwealth Bank shares are 
required to receive 20% of their total after-tax base fees as CBA shares. These shares are subject to a 10-year trading restriction (the shares will be released 
earlier if the Non-Executive Director leaves the Board). In FY17, under the Non-Executive Directors’ Share Plan, Launa Inman received 307 shares and Mary 
Padbury received 257 shares. Mary Padbury also voluntarily salary sacrificed a portion of her fees to purchase 37 shares during FY17.

(2)  Net Change Other incorporates changes resulting from sales of securities.

(3) 

 Opening balance has been restated to include a correction to CBA ordinary shares. The opening balance for ordinary shareholdings for Catherine Livingstone 
has been restated from 5,146 to 5,204 and the opening balance for ordinary shareholdings for David Higgins has been restated from 10,346 to 10,878.

(4)  David Turner retired from the Group on 31 December 2016 and his shareholdings are not included in the balance as at 30 June 2017.

(5)  Sir John Anderson retired from the Group on 9 November 2016 and his shareholdings are not included in the balance as at 30 June 2017.

(6) 

Includes cumulative holdings of all PERLS securities issued by the Group.

8. Loans and Other Transactions

Loans to KMP
All loans to KMP (including close family members or entities controlled, jointly controlled, or significantly influenced by them, or any 
entity over which any of those family members or entities held significant voting power) have been made in the ordinary course of 
business on normal commercial terms and conditions no more favourable than those given to other employees and customers, 
including the term of the loan, security required and the interest rate (which may be fixed or variable). There has been no write down 
of loans during the period.

Total Loans to KMP

Opening Balance (1)
Closing Balance (2)
Interest Charged 

(1)  The opening balance has been restated from $11,354,745.

(2)  The aggregate loan amount at the end of the reporting period includes loans issued to 16 KMP.

FY17 
($)

11,330,450
12,145,179
406,211

81

Loans to KMP Exceeding $100,000 in Aggregate 

Kelly Bayer Rosmarin (2)
David Cohen
Matt Comyn
Melanie Laing
Mary Padbury
Vittoria Shortt (2)
David Whiteing
Total

Balance 
1 July 2016 
$

 2,209,545 
 509,980 
 2,324,854 
 279,955 
 786,881 
 3,658,888 
 1,425,731 
 11,195,834 

Interest 
Charged 
$

 72,693 
 21,794 
 93,374 
 6,560 
 25,282 
 126,915 
 59,565 
 406,183 

Interest Not 
Charged 
$

Write-off 
$

Balance 
30 June 2017 
$

Highest Balance 
in Period(1) 
$

–
–
–
–
–
–
–
 –

–
–
–
–
–
–
–
 –

 1,643,424 
 487,134 
 2,360,099 
 929,178 
 676,992 
 3,417,879 
 2,502,057 
 12,016,763 

 2,273,301 
 542,387 
 2,553,059 
 1,228,395 
 809,709 
 3,807,271 
 2,525,617 
 13,739,739 

(1)  Represents the sum of highest balances outstanding at any point during FY17 for each individual loan held by the KMP.

(2)  Opening balance has been restated to reflect actual drawn balance.

Other Transactions of KMP
Financial Instrument Transactions
Financial instrument transactions (other than loans and shares disclosed within this report) of KMP occur in the ordinary course of 
business on normal commercial terms and conditions no more favourable than those given to other employees and customers.

Disclosure of financial instrument transactions regularly made as part of normal banking operations is limited to disclosure of such 
transactions with KMP, their close family members and entities controlled or significantly influenced by them.

All such financial instrument transactions that have occurred between entities within the Group and KMP were in the nature of normal 
personal banking and deposit transactions.

Transactions other than Financial Instrument Transactions of Banks
All other transactions with KMP, their close family members, related entities and other related parties are conducted in the ordinary course 
of business on normal commercial terms and conditions no more favourable than those given to other employees and customers. These 
transactions principally involve the provision of financial and investment services by entities not controlled by the Group. A related 
party of an Executive is also employed by the Group, and is remunerated in a manner consistent with normal employee relationships.

9. Key Terms

To assist readers, key terms and abbreviations used in the Remuneration Report as they apply to the Group are set out below.

Term

Board

Deferred Rights

Definition

The Board of Directors of the Group.

Rights to ordinary shares in CBA granted under the Group Rights Plan subject to forfeiture on 
resignation. These are used for deferred STVR awarded under Executive General Manager 
arrangements, deferred STVR awarded under Executive arrangements from 1 July 2017, 
sign-on and retention awards.

Executives

The CEO and Group Executives are collectively referenced as ‘Executives’.

Fixed Remuneration (FR)

Consists of cash and non-cash remuneration, including any salary sacrifice items, paid 
regularly with no performance conditions (base remuneration) plus employer contributions to 
superannuation. 

Group

Commonwealth Bank of Australia and its subsidiaries.

Group Executive (GE)

Key Management Personnel who are also members of the Group’s Executive Committee 
(excludes the CEO).

Group Leadership Reward 
Plan (GLRP)

Key Management Personnel 
(KMP)

Long-Term Variable 
Remuneration (LTVR)

The Group’s long-term variable remuneration plan for Executives. 

Persons having authority and responsibility for planning, directing and controlling the activities 
of an entity, directly or indirectly, including any Director (whether Executive or otherwise) of 
that entity.

A variable remuneration arrangement which grants instruments to participating Executives 
that may vest over a period of four years if, and to the extent that, performance hurdles are 
met. The Group’s LTVR plan for Executives is the GLRP.

Non-Executive Director

Key Management Personnel who are not Executives.

Realised Remuneration

The dollar value of remuneration actually received by Executives during the financial year. 
This is the sum of FR, plus the cash portion of the current year STVR plus any deferred STVR 
awards, LTVR awards or sign-on awards that vested during the financial year.

Reward Rights

Rights to ordinary shares in CBA granted under the GLRP and subject to performance hurdles.

Short-Term Variable 
Remuneration (STVR)

Variable remuneration paid subject to the achievement of predetermined performance 
hurdles over one financial year.

Total Shareholder Return 
(TSR)

TSR measures a company’s share price movement, dividend yield and any return of capital 
over a specific period.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
82

Directors’ report

Non-Audit Services
Amounts paid or payable to PricewaterhouseCoopers (PwC) for audit and non-audit services provided during the year, as set out in 
Note 28 to the Financial Statements are as follows:

Project assurance services

Taxation services

Risk management, compliance and controls related work

Other

Total non-audit services (1)

Total audit and related services

2017  
$’000

87

2,218

4,029

765

7,099

28,556

(1) 

 An additional amount of $2,327,788 million was paid to PwC for non-audit services provided to entities not consolidated into the Financial Statements.

Auditor’s Independence Declaration
We have obtained an independence declaration from our external auditor as presented on the following page.

Auditor Independence
The Bank has in place an Independent Auditor Services Policy, details of which are set out in the Corporate Governance Statement 
that can be viewed at www.commbank.com.au/about-us/shareholders/corporate-profile/corporate-governance to assist in ensuring 
the independence of the Group’s external auditor.

The Audit Committee has considered the provision, during the year, of non-audit services by PwC and has concluded that the 
provision of those services did not compromise the auditor independence requirements of the Corporations Act 2001.

The Audit Committee advised the Board accordingly and, after considering the Committee’s advice, the Board of Directors agreed 
that it was satisfied that the provision of the non-audit services by PwC during the year was compatible with the general standard 
of independence imposed by the Corporations Act 2001. 

The Directors are satisfied that the provision of the non-audit services during the year did not compromise the auditor independence 
requirements of the Corporations Act 2001. The reasons for this are as follows:

•  The operation of the Independent Auditor Services Policy during the year to restrict the nature of non-audit service engagements, 

to prohibit certain services and to require Audit Committee pre-approval for all such engagements; and 

•  The relative quantum of fees paid for non-audit services compared to the quantum for audit and audit related services.

The above Directors’ statements are in accordance with the advice received from the Audit Committee.

Incorporation of Additional Material
This Report incorporates the Our business section (pages 2 to 24) including the Chairman and CEO statement, Performance 
overview (pages 25 to 38), Corporate governance (pages 49 to 58) and Shareholding information (pages 202 to 206) sections of this 
Annual Report.

Catherine Livingstone AO 
Chairman

8 August 2017

Ian Narev 
Managing Director and Chief Executive Officer

8 August 2017

Auditor’s independence declaration

83

As lead auditor for the audit of Commonwealth Bank of Australia for the year ended 30 June 2017, I declare that to the best 
of my knowledge and belief, there have been:

(a)  no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

(b)  no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of Commonwealth Bank of Australia and the entities it controlled during the period.

Marcus Laithwaite 
Partner 
PricewaterhouseCoopers

Sydney 
8 August 2017

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345784

Financial report

Financial statements 

85
85 

Income Statements 

Statements of Comprehensive Income 

Balance Sheets 

Statements of Changes in Equity 

Statements of Cash Flows 

Note 1 

Note 2 

Note 3 

Note 4 

Note 5 

Note 6 

Note 7 

Note 8 

Note 9 

Note 10 

Note 11 

Note 12 

Note 13 

Note 14 

Note 15 

Note 16 

Note 17 

Note 18 

Note 19 

Note 20 

Note 21 

Note 22 

Note 23 

Note 24 

Note 25 

Note 26 

Note 27 

Note 28 

Note 29 

Note 30 

Note 31 

Note 32 

Note 33 

Note 34 

Note 35 

Note 36 

Note 37 

Note 38 

Note 39 

Note 40 

Note 41 

Note 42 

Note 43 

Note 44 

Accounting Policies 

Profit 

Average Balances and Related Interest 

Income Tax 

Dividends 

Earnings Per Share 

Cash and Liquid Assets 

Receivables Due from Other Financial Institutions 

Assets at Fair Value through Income Statement 

Derivative Financial Instruments 

Available-for-Sale Investments 

Loans, Bills Discounted and Other Receivables 

Provisions for Impairment 

Property, Plant and Equipment 

Intangible Assets 

Other Assets 

Deposits and Other Public Borrowings 

Liabilities at Fair Value through Income Statement 

Other Provisions 

Debt Issues 

Bills Payable and Other Liabilities 

Loan Capital 

Shareholders’ Equity 

Share-Based Payments 

Capital Adequacy 

Financial Reporting by Segments 

Life Insurance 

Remuneration of Auditors 

Lease Commitments 

Contingent Liabilities, Contingent Assets and Commitments 

Risk Management 

Credit Risk 

Market Risk 

Liquidity and Funding Risk 

Retirement Benefit Obligations 

Investments in Subsidiaries and Other Entities 

Key Management Personnel 

Related Party Disclosures 

Notes to the Statements of Cash Flows 

Disclosures about Fair Values 

Securitisation, Covered Bonds and Transferred Assets 

Collateral Arrangements 

Offsetting Financial Assets and Financial Liabilities 

Subsequent Events 

86 

87 

88 

89 

91 

93 

104 

106 

109 

112 

113 

113 

113 

114 

114 

118 

119 

122 

124 

126 

128 

128 

129 

129 

131 

132 

133 

134 

137 

139 

140 

143 

145 

145 

146 

148 

152 

            166 

168 

171 

174 

179 

180 

181 

182 

188 

189 

190 

192 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
86
86 

Financial statements  

Income Statements 

For the year ended 30 June 2017 

Interest income

Interest expense

Net interest income

Other banking income

Net banking operating income

Funds management income

Investment revenue

Claims, policyholder liability and commission expense

Net funds management operating income

Premiums from insurance contracts

Investment revenue
Claims, policyholder liability and commission expense 
from insurance contracts
Net insurance operating income

Total net operating income before impairment 
and operating expenses

Loan impairment expense

Operating expenses

Net profit before income tax

Corporate income tax expense

Policyholder tax expense

Net profit after income tax
Non-controlling interests

Net profit attributable to Equity holders of the 
Bank

Note

2

2

2

2

2

2,13

2

2

4

4

2017

$M

33,293

(15,693)

17,600

5,626

23,226

2,343

514

(806)

2,051

2,949

224

(2,329)

844

2016

$M

33,817

(16,882)

16,935

4,576

21,511

2,315

283

(537)

2,061

2,921

467

(2,382)

1,006

Group (1)
2015

$M

34,145

(18,322)

15,823

4,828

20,651

2,396

618

(1,011)

2,003

2,797

543

(2,326)

1,014

2017

$M

33,534

(17,764)

15,770

6,579

22,349

Bank

2016

$M

34,660

(19,545)

15,115

6,035

21,150

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

26,121

24,578

23,668

22,349

21,150

(1,095)

(11,082)

13,944

(3,960)

(32)

9,952

(24)

(1,256)

(10,473)

12,849

(3,505)

(101)

9,243

(20)

(988)

(10,078)

12,602

(3,429)

(99)

9,074

(21)

9,928

9,223

9,053

(1,040)

(9,184)

12,125

(1,153)

(8,538)

11,459

(3,146)

(2,820)

-

8,979

-

8,979

-

8,639

-

8,639

The above Income Statements should be read in conjunction with the accompanying notes. 

Earnings Per Share for profit attributable to equity holders of the parent entity during the year: 

Earnings per share:

    Basic

    Fully diluted 

2017

2016

Note

Cents per share

Group (1)
2015

6

6

577. 6

559. 1

542. 3

529. 2

553. 1

539. 1

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 

87
87

Statements of Comprehensive Income 

For the year ended 30 June 2017 

Net profit after income tax for the financial year (1)
Other comprehensive income/(expense):

Items that may be reclassified subsequently to profit/(loss):
Foreign currency translation reserve net of tax

Gains and (losses) on cash flow hedging instruments net of tax

Gains and (losses) on available-for-sale investments net of tax

Total of items that may be reclassified

Items that will not be reclassified to profit/(loss):
Actuarial gains from defined benefit superannuation plans net of tax

Losses on liabilities at fair value due to changes in own credit risk net of tax

Revaluation of properties net of tax

Total of items that will not be reclassified
Other comprehensive income/(expense) net of income tax
Total comprehensive income for the financial year

Total comprehensive income for the financial year is attributable 
to:
Equity holders of the Bank

Non-controlling interests

Total comprehensive income net of income tax

2017
$M

9,952

(282)

(580)

(52)

(914)

175

(3)

23

195

(719)

9,233

9,209

24

9,233

2016
$M

9,243

383

210

(316)

277

10

(1)

1

10

287

9,530

9,510

20

9,530

Group

2015
$M

9,074

398

39

(45)

392

311

(3)

15

323

715

2017
$M

8,979

(11)

(666)

35

(642)

175

(3)

19

191

(451)

Bank

2016
$M

8,639

53

202

(331)

(76)

10

(1)

1

10

(66)

9,789

8,528

8,573

9,768

21

9,789

8,528

-

8,528

8,573

-

8,573

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1. 

The above Statements of Comprehensive Income should be read in conjunction with the accompanying notes. 

Dividends per share attributable to shareholders of the Bank:

Ordinary shares

Trust preferred securities

2017

2016

Note

Cents per share

Group 

2015

5

429

-

420

7,994

420

7,387

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345788
88 

Financial statements  

Balance Sheets 

As at 30 June 2017 

Assets
Cash and liquid assets

Receivables due from other financial institutions

Assets at fair value through Income Statement:

Trading

Insurance

Other

Derivative assets

Available-for-sale investments

Loans, bills discounted and other receivables

Bank acceptances of customers

Shares in and loans to controlled entities

Property, plant and equipment

Investment in associates and joint ventures

Intangible assets
Deferred tax assets (1)
Other assets (1)
Total assets

Liabilities
Deposits and other public borrowings

Payables due to other financial institutions

Liabilities at fair value through Income Statement

Derivative liabilities 

Bank acceptances

Due to controlled entities

Current tax liabilities

Deferred tax liabilities

Other provisions 

Insurance policy liabilities

Debt issues

Managed funds units on issue
Bills payable and other liabilities (1)

Loan capital

Total liabilities
Net assets

Shareholders' Equity
Share capital:

Ordinary share capital

Other equity instruments

Reserves
Retained profits (1)
Shareholders' Equity attributable to Equity holders of the Bank
Non-controlling interests

Total Shareholders' Equity

Note

2017

$M 

Group 

2016

$M 

23,372

11,591

34,067

13,547

1,480

46,567

80,898

695,398

1,431

-

3,940

2,776

10,384

389

7,161

2017

$M 

42,814

8,678

31,127

-

796

32,094

79,019

647,503

463

101,337

1,494

1,241

4,449

1,380

6,457

Bank 

2016

$M 

21,582

10,182

32,985

-

1,187

46,525

76,361

617,919

1,413

145,953

1,503

1,231

4,778

793

5,997

45,850

10,037

32,704

13,669

1,111

31,724

83,535

731,762

463

-

3,873

2,778

10,024

962

7,882

976,374

933,001

958,852

968,409

626,655

588,045

571,353

536,086

28,432

10,392

30,330

463

-

1,450

332

1,780

12,018

167,571

2,577

11,932

893,932

18,726

912,658

63,716

34,971

-

1,869

26,330

63,170

546

63,716

28,771

10,292

39,921

1,431

-

1,022

340

1,656

12,636

161,284

1,606

9,889

856,893

15,544

872,437

60,564

33,845

-

2,734

23,435

60,014

550

60,564

28,038

8,989

32,173

463

91,222

1,278

-

1,372

-

28,328

7,441

43,884

1,413

130,046

892

-

1,249

-

134,966

134,214

-

10,909

880,763

17,959

898,722

60,130

35,262

-

2,556

22,312

60,130

-

60,130

-

11,642

895,195

15,138

910,333

58,076

34,125

406

3,115

20,430

58,076

-

58,076

7

8

9

10

11

12

38

14

36

15

4

16

17

18

10

4

19

27

20

21

22

23

23

23

23

36

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

The above Balance Sheets should be read in conjunction with the accompanying notes. 

 
 
 
 
 
Financial statements 

89
89 

Statements of Changes in Equity 

For the year ended 30 June 2017 

Group

Shareholders'

Equity

attributable

Ordinary

 share

Other

equity

to Equity

Non-

Total

Retained

holders controlling Shareholders'

capital

instruments

Reserves

profits of the Bank

 interests

  Equity

$M

27,619

$M

939

As at 30 June 2015 (1)
Net profit after income tax (1)
Net other comprehensive income
Total comprehensive income for the 
financial year
Transactions with Equity holders in 
their capacity as Equity holders:

Dividends paid on ordinary shares
Dividends paid on other equity 
instruments
Dividend reinvestment plan (net of 
issue costs)
Issue of shares (net of issue costs)

Share-based payments

Purchase of treasury shares

Sale and vesting of treasury shares

Redemptions

Other changes
As at 30 June 2016 (1)
Net profit after income tax

Net other comprehensive income
Total comprehensive income for the 
financial year
Transactions with Equity holders in 
their capacity as Equity holders:

Dividends paid on ordinary shares
Dividends paid on other equity 
instruments
Dividend reinvestment plan (net of 
issue costs)
Issue of shares (net of issue costs)

Share-based payments

Purchase of treasury shares

Sale and vesting of treasury shares

Redemptions

Other changes

-

-

-

-

-

1,209

5,022

-
(108)

103

-

-

33,845

-

-

-

-

-

1,143

(6)

-
(92)

81

-

-

$M

2,345

-

278

278

-

-

-

-

10
-

-

-

101

2,734

-

(891)

(891)

-

-

-

-

32
-

-

-

(6)

$M

21,340

9,223

9

9,232

$M

52,243

9,223

287

9,510

(6,994)

(6,994)

(50)

(50)

-

-

-
-

-

-

(93)

23,435

9,928

172

10,100

1,209

5,022

10
(108)

103

(939)

8

60,014

9,928

(719)

9,209

(7,237)

(7,237)

-

-

-

-
-

-

-

32

-

1,143

(6)

32
(92)

81

-

26

1,869

26,330

63,170

$M

562

20

-

20

-

-

-

-

-
-

-

-

(32)

550

24

-

24

-

-

-

-

-
-

-

-

(28)

546

$M

52,805

9,243

287

9,530

(6,994)

(50)

1,209

5,022

10
(108)

103

(939)

(24)

60,564

9,952

(719)

9,233

(7,237)

-

1,143

(6)

32
(92)

81

-

(2)

63,716

-

-

-

-

-

-

-

-
-

-

(939)

-

-

-

-

-

-

-

-

-

-
-

-

-

-

-

As at 30 June 2017

34,971

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

The above Statements of Changes in Equity should be read in conjunction with the accompanying notes. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
90
90 

Financial statements  

Statements of Changes in Equity (continued) 

For the year ended 30 June 2017 

Ordinary

 share

Other

equity

Bank

Shareholders'

Equity

attributable

to Equity

Retained

holders

capital

instruments

Reserves

profits of the Bank

$M

27,894

$M

1,895

-

-

-

-

1,209

5,022

-
-

-

34,125

-

-

-

-

1,143

(6)

-
-

-

35,262

-

-

-

-

-

-

-
(1,489)

-

406

-

-

-

-

-

-

-
(406)

-

-

$M

3,195

-

(75)

(75)

-

-

-

10
-

(15)

3,115

-

(623)

(623)

-

-

-

32
-

32

$M

18,763

8,639

9

8,648

(6,994)

-

-

-
-

13

20,430

8,979

172

9,151

(7,237)

-

-

-
-

(32)

$M

51,747

8,639

(66)

8,573

(6,994)

1,209

5,022

10
(1,489)

(2)

58,076

8,979

(451)

8,528

(7,237)

1,143

(6)

32
(406)

-

2,556

22,312

60,130

As at 30 June 2015
Net profit after income tax

Net other comprehensive income 

Total comprehensive income for the financial year

Transactions with Equity holders in their capacity as Equity holders:

Dividends paid on ordinary shares

Dividend reinvestment plan (net of issue costs)

Issue of shares (net of issue costs)

Share-based payments

Redemptions

Other changes

As at 30 June 2016
Net profit after income tax

Net other comprehensive income

Total comprehensive income for the financial year

Transactions with Equity holders in their capacity as Equity holders:

Dividends paid on ordinary shares

Dividend reinvestment plan (net of issue costs)

Issue of shares (net of issue costs)

Share-based payments

Redemptions

Other changes

As at 30 June 2017

The above Statements of Changes in Equity should be read in conjunction with the accompanying notes. 

 
 
 
 
 
Financial statements 

91
91 

Note

2017

$M

2016

$M

33,536

(15,006)

5,556

(9,763)

(3,976)

4,220

34,047

(16,285)

5,688

(9,981)

(3,071)

(2,642)

Group

2015

$M

34,112

(17,442)

5,439

(8,740)

(3,444)

1,457

2017

$M

33,807

(17,057)

3,959

(8,152)

(3,163)

2,742

186

3,366

(3,854)

156

(362)

3,114

(3,301)

1,872

118

2,910

(3,307)

738

-

-

-

1,588

14,421

9,079

11,841

13,724

Bank

2016

$M

34,908

(18,935)

3,674

(7,961)

(2,661)

(3,367)

-

-

-

246

5,904

(54,608)

49,392

(38,744)

(50,233)

46,150

(52,825)

(60,967)

53,569

(41,768)

(53,883)

48,750

(31,708)

(48,759)

46,541

(45,917)

1,100

803

(3,799)

1,121

238

(13,993)

4,574

(6,174)

(13,381)

4,467

(6,323)

8,598

718

(5,511)

(1,789)

(2,020)

(2,741)

3,152

(174)

39,821

666

(853)

802

(15,228)

(807)

4,276

(108)

37,783

4,789

39

41,229

4,148

135

(13,640)

(4,561)

3,015

(448)

(4,658)

7,183

(31)

(857)

(29)

1

94

-

381

(602)

(25)

(495)

(677)

110

78

-

405

(1,259)

-

(509)

(2,032)

72

71

-

69

(578)

(270)

(550)

(1,215)

-

-

-

-

(152)

36,379

(157)

35,054

(804)

(1,947)

(14,907)

(1,183)

-

-

1,200

5,500

50

(320)

(15)

(409)

6,006

4,257

(1,580)

(11,367)

(5,463)

-

110

1,462

1,307

122

(426)

-

(450)

2,125

Statements of Cash Flows (1) 

For the year ended 30 June 2017 

Cash flows from operating activities
Interest received

Interest paid

Other operating income received

Expenses paid

Income taxes paid
Net inflows/(outflows) from assets at fair value through 
Income Statement (excluding life insurance)
Net inflows/(outflows) from liabilities at fair value through 
Income Statement:

Insurance:

Investment income
Premiums received (2)
Policy payments and commission expense (2)

Other liabilities at fair value through Income Statement

Cash flows from operating activities before 
changes in operating assets and liabilities
Changes in operating assets and liabilities 
arising from cash flow movements
Movement in available-for-sale investments:

Purchases

Proceeds

Net increase in loans, bills discounted and other receivables
Net decrease/(increase) in receivables due from other 
financial institutions and regulatory authorities
Net (increase)/decrease in securities purchased under 
agreements to resell
Insurance business:

Purchase of insurance assets at fair value through 
Income Statement
Proceeds from sale/maturity of insurance assets at fair 
value through Income Statement
Net (increase)/decrease in other assets

Net increase in deposits and other public borrowings
Net increase/(decrease) in payables due to other financial 
institutions
Net (increase)/decrease in securities sold under
agreements to repurchase
Net increase/(decrease) in other liabilities
Changes in operating assets and liabilities 
arising from cash flow movements
Net cash (used in)/provided by operating activities 39 (a)
Cash flows from investing activities
Payments for acquisition of controlled entities
Net proceeds from disposal of entities and businesses 
(net of cash disposals)
Dividends received
Net amounts received from controlled entities (3)
Proceeds from sale of property, plant and equipment

39 (d)

Purchases of property, plant and equipment
Payments for acquisitions of investments in 
associates/joint ventures
Net purchase of intangible assets

Net cash (used in)/provided by investing activities

It should be noted that the Group does not use these accounting Statements of Cash Flows in the internal management of its liquidity positions. 

(1) 
(2)  Represents gross premiums and policy payments before splitting between policyholders and shareholders. 
(3)  Amounts received from and paid to controlled entities are presented in line with how they are managed and settled. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
92
92 

Financial statements  

Statements of Cash Flows (1) (continued) 

For the year ended 30 June 2017 

Note

2017

$M

2016

$M

Cash flows from financing activities
Dividends paid (excluding Dividend Reinvestment Plan)

Redemption of other equity instruments (net of costs) 

Proceeds from issuance of debt securities

Redemption of issued debt securities

Purchase of treasury shares

Sale of treasury shares

Issue of loan capital

Redemption of loan capital

Proceeds from issuance of shares (net of issue costs)

Other

Net cash provided by/(used in) financing activities
Net increase/(decrease) in cash and cash equivalents

Effect of foreign exchange rates on cash and cash equivalents 

Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

39 (b)

(6,084)

-

94,560

(81,758)

(92)

34

3,757

-

(6)

61

10,472

8,988

(318)

14,447

23,117

(5,827)

(939)

98,958

(97,740)

(108)

50

3,949

(1,678)

5,022

(67)

1,620

(4,973)

150

19,270

14,447

Group

2015

$M

(6,200)

-

68,655

(73,377)

(790)

744

6,184

(2,971)

-

(120)

(7,875)

(1,907)

2,049

19,128

19,270

2017

$M

(6,084)

(406)

77,938

(71,345)

-

-

3,379

3

(6)

30

3,509

8,332

(292)

12,909

20,949

Bank

2016

$M

(5,777)

(1,483)

88,920

(90,149)

-

-

3,943

(2,645)

5,022

179

(1,990)

(5,328)

72

18,165

12,909

(1) 

It should be noted that the Group does not use these accounting Statements of Cash Flows in the internal management of its liquidity positions. 

The above Statements of Cash Flows should be read in conjunction with the accompanying notes. 

 
 
 
 
 
Financial statements 

93
93 

Note 1 Accounting Policies 

The  Financial  Statements  of  the  Commonwealth  Bank  of 
Australia  (the  Bank)  and  the  Bank  and  its  subsidiaries  (the 
Group) for the year ended 30 June 2017, were approved and 
authorised 
the  Board  of  Directors  on 
8 August 2017.  The  Directors  have  the  power  to  amend  and 
reissue the Financial Statements. 

issue  by 

for 

The  Bank  is  a  for-profit  entity  incorporated  and  domiciled  in 
Australia.  It  is  a  company  limited  by  shares  that  are  publicly 
traded on the Australian Securities Exchange. The registered 
office is Ground Floor, Tower 1, 201 Sussex Street, Sydney, 
NSW 2000, Australia. 

The  principal  accounting  policies  adopted  in  the  preparation 
of this financial report are set out below. These policies have 
been consistently applied to all the periods presented, unless 
otherwise  stated.  The 
in 
Australian  dollars.  The  assets  and  liabilities  are  presented  in 
order of liquidity on the Balance Sheet. 

financial  report 

is  presented 

Basis of Preparation 

(a) Basis of Accounting 

This General Purpose Financial Report has been prepared in 
accordance  with  Australian  Accounting  Standards 
(the 
standards),  Australian  Interpretations,  and  the  Corporations 
Act 2001. 

The Financial Statements comply with International Financial 
Reporting Standards (IFRS) and Interpretations as issued by 
the  International  Accounting  Standards  Board  (IASB)  and 
IFRS Interpretations Committee (IFRIC) respectively. 

(b) Historical Cost Convention 

This  financial  report  has  been  prepared  under  the  historical 
cost  convention,  except  for  certain  assets  and  liabilities 
(including derivative instruments) measured at fair value.  

(c) Rounding of Amounts 

The  amounts  in  this  financial  report  have  been  rounded  in 
accordance  with  ASIC  Corporations  Instrument  2016/191  to 
the nearest million dollars, unless otherwise indicated.  

During  the  year,  the  Group  changed  its  accounting  policy  in 
relation to the recognition of Global Asset Management long-
term  incentives  provided  to  certain  employees  in  Wealth 
Management. The new accounting policy expenses the long-
term  incentives  when  granted  rather  than  over  the  vesting 
period  per  the  previous  accounting  policy.  The  new  policy 
more  closely  aligns 
the  economic 
substance  of  the  arrangements.  The  change  has  been 
applied retrospectively and results in a reduction in net profit 
after tax of $4 million (30 June 2015: $10 million), a reduction 
of  $192 million 
(30 June 2015:  
 $188 million),  a  decrease  of  $77 million  in  total  assets 
(30 June 2015:  $43 million  increase)  and  an  increase  in  total 
liabilities of $115 million (30 June 2015: $231 million). 

the  accounting  with 

retained  earnings 

in 

(f) Principles of Consolidation 

Subsidiaries 

The  consolidated  financial  report  comprises  the  financial 
report  of  the  Bank  and  its  subsidiaries.  Subsidiaries  are 
entities (including structured entities) over which the Bank has 
control. The Bank controls another entity when it has: 
 

power  over  the  relevant  activities  of  the  entity,  for 
example through voting or other rights;  

 

 

exposure to, or rights to, variable returns from the Bank’s 
involvement with the entity; and  

the  ability  to  use  its  power  over  the  entity  to  affect  the 
Bank’s returns from the entity.  

the  Group  are 
Transactions  between  subsidiaries 
eliminated.  Non-controlling  interests  in  the  results  and  equity 
of  subsidiaries  are  shown  separately  in  the  consolidated 
Income  Statement,  Statement  of  Comprehensive  Income, 
Statement of Changes in Equity, and Balance Sheet. 

in 

Subsidiaries are consolidated from the date on which control 
is transferred to the Group and de-consolidated when control 
ceases. 

Subsidiaries  are  accounted  for  at  cost  less  accumulated 
impairments at the Bank level. 

(d) Segment Reporting 

Business Combinations 

and  management 

Operating  segments  are  reported  based  on  the  Group’s 
structures.  Senior 
organisational 
management  review  the  Group’s  internal  reporting  based 
around these segments, in order to assess performance and 
allocate resources.  

All  transactions  between  segments  are  conducted  on  an 
arm’s  length  basis,  with  inter-segment  revenue  and  costs 
being eliminated in “Other”. 

(e) Changes in Accounting Policies 

The accounting policies adopted are consistent with those of 
the  previous  financial  year  other  than  the  changes  outlined 
below. 

Comparatives 

Where necessary, comparative information has been restated 
to conform to changes in presentation in the current year. All 
comparative  changes  made  have  been  footnoted  throughout 
the  Financial  Statements.  Other 
the 
presentation of segment information, as disclosed in Note 26, 
the  restatements  are  not  considered  to  have  a  material 
impact on the Financial Statements. 

than  changes 

to 

Business  combinations  are  accounted 
the 
acquisition method. Cost is measured as the aggregate of the 
fair  values  of  assets  given,  equity  instruments  issued,  or 
liabilities incurred or assumed at the date of exchange. 

for  using 

Identifiable  assets  acquired  and  liabilities  and  contingent 
liabilities  assumed  in  a  business  combination  are  measured 
at  fair  value  on  the  acquisition  date.  Goodwill  is recorded  as 
the excess of the total consideration transferred, the carrying 
amount of any non-controlling interest in the acquiree and the 
acquisition  date  fair  value  of  any  previous  equity  interest  in 
the acquiree over the net identifiable assets acquired. If there 
is a deficit instead, this discount on acquisition is recognised 
directly in the consolidated Income Statement, but only after a 
reassessment  of  the  identification  and  measurement  of  the 
net assets acquired. 

Investment in Associates and Joint Ventures 

Associates  and  joint  ventures  are  entities  over  which  the 
Group has significant influence or joint control, but not control. 
In 
they  are  equity 
accounted. They are initially recorded at cost and adjusted for  

the  consolidated 

financial 

report, 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
94
94 

Notes to the financial statements 

Note 1 Accounting Policies (continued) 

the Group’s share of the associates’ and joint ventures’ post-
acquisition profits or losses and other comprehensive income  

(OCI),  less  any  dividends  received.  At  the  Bank  level,  they 
are accounted for at cost less accumulated impairments. 

The  Group  assesses,  at  each  Balance  Sheet  date,  whether 
there  is  any  objective  evidence  of  impairment.  The  main 
indicators of impairment are as for equity securities classified 
as  available-for-sale  (Note 1(t)).  If  there  is  an  indication  that 
an  investment  may  be  impaired,  then  the  entire  carrying 
amount  of  the  investment  in  associate  or  joint  venture  is 
tested  for  impairment  by  comparing  the  recoverable  amount 
(higher of value in use and fair value less disposal costs) with 
its  carrying  amount.  Impairment  losses  recognised  in  the 
Income  Statement  are  subsequently  reversed  through  the 
Income  Statement  if  there  has  been  a  change  in  the 
estimates  used  to  determine  recoverable  amount  since  the 
impairment loss was recognised. 

(g) Foreign Currency Translation 

Functional and Presentation Currency 

The  consolidated                are  presented  in  Australian  dollars, 
which is the Bank’s functional and presentation currency. The 
foreign  operations 
functional  currency  of 
(including  subsidiaries,  branches,  associates,  and 
joint 
ventures)  will  vary  based  on  the  currency  of  the  main 
economy to which it is exposed. 

the  Group’s 

Foreign Currency Transactions 

Foreign  currency 
the 
functional  currency,  using  the  exchange  rates  prevailing  at 
the date of each transaction. 

transactions  are 

translated 

into 

Monetary assets and liabilities resulting from foreign currency 
transactions  are  subsequently  translated  at  the  spot  rate  at 
reporting  date.  Exchange  differences  arising  upon  settling  or 
translating monetary items at different rates to those at which 
they  were  initially  recognised  or  previously  reported,  are 
recognised in the Income Statement. 

Foreign Operations 

Where  the  Group’s  foreign  operations  do  not  have  an 
Australian dollar functional currency: 
 

assets  and  liabilities  are  translated  at  the  prevailing 
exchange rate at Balance Sheet date; 

 

 

revenue  and  expenses  are  translated  at  the  average 
exchange rate for the period (or the prevailing rate at the 
transaction date  where the average is not a reasonable 
approximation); and 

all  resulting  exchange  differences  are  recognised  in  the 
foreign currency translation reserve. 

foreign  operation 

When  a 
is  disposed  of,  exchange 
differences are recognised in the Income Statement as part of 
the  gain  or  loss  on  disposal.  No  Group  entities  have  a 
functional currency of a hyperinflationary economy. 

(h) Offsetting 

the 
Income 
Income  and  expenses  are  only  offset 
relevant  accounting 
if  permitted  under 
Statement 
standard.  Examples  of  offsetting  include  gains  and  losses 
from foreign exchange exposures and trading operations. 

the 

in 

Financial  assets and  liabilities  are  offset  and  the  net  amount 
is  presented  in  the  Balance  Sheet  if,  and  only  if,  there  is  a 
currently  enforceable  legal  right  to  offset  the  recognised 
amounts, and there is an intention to settle on a net basis, or 
to realise the asset and settle the liability simultaneously. 

(i) Fair Value Measurement 
Fair  value  is  the  amount  that  would  be  received  to  sell  an 
asset  or  paid  to  transfer  a  liability  in  an  orderly  transaction 
between  market  participants  at  the  measurement  date. 
Financial  assets  and  liabilities  at  fair  value  through  Income 
Statement,  available-for-sale  investments  and  all  derivative 
recognised  and  subsequently 
instruments  are 
measured at fair value. 

initially 

The  fair  value  for  financial  instruments  traded  in  active 
markets at the reporting date is based on their quoted market 
price  or  dealer  price  quotations,  without  any  deduction  for 
transaction costs. Assets and long positions are measured at 
a quoted bid price; liabilities and short positions are measured 
at a quoted asking price. Where the Group has positions with 
to 
offsetting  market  risks,  mid-market  prices  are  used 
measure  the  offsetting  risk  positions  and  a  quoted  bid  or 
asking  price  adjustment  is  applied  only  to  the  net  open 
position as appropriate. 

Non-market  quoted  financial  instruments  are  mostly  valued 
using  valuation  techniques  based  on  observable  inputs, 
except  for  a  limited  number  of  instances  where  observable 
market  data  is  unavailable.  In  this  instance,  the  financial 
instrument  is  initially  recognised  at  the  transaction  price, 
which  is  generally  the  best  indicator  of  fair  value.  This  may 
differ  from  the  value  obtained  from  the  valuation  model.  The 
timing of the recognition in the Income Statement of this initial 
difference  in  fair  value  depends  on  the  individual  facts  and 
circumstances  of  each  transaction,  but  is  never  later  than 
when  the  market  data  becomes  observable.  The  difference 
may  be  either  amortised  over  the  life  of  the  transaction, 
recognised  when  the  inputs  become  observable  or  on 
derecognition of the instrument, as appropriate. 

Income Statement 

(j) Interest Income 

Interest  income  is  brought  to  account  using  the  effective 
interest  method.  The  effective  interest  method  calculates  the 
amortised  cost  of  a  financial  instrument  and  allocates  the 
interest income or interest expense over the relevant period. 

The effective interest rate is the rate that discounts estimated 
future cash payments or receipts through the expected life of 
the  financial  instrument  or,  when  appropriate,  a  shorter 
period,  to  the  net  carrying  amount  of  the  financial  asset  or 
liability. Fees and transaction costs associated with loans are 
capitalised  and  included  in  the  effective  interest  rate  and 
recognised in the Income Statement, over the expected life of 
the  instrument.  Interest  income  on  finance  leases  is  brought 
to account progressively over the life of the lease, consistent 
with 
income 
balance. 

investment  and  unearned 

the  outstanding 

(k) Fee and Commission Income 

Fees  and  commissions  that  relate  to  the  execution  of  a 
(for  example,  advisory  or  arrangement 
significant  act 
services,  placement 
fees)  are 
recognised when the significant act has been completed. 

fees  and  underwriting 

 
 
 
 
 
Notes to the financial statements 

95
95 

Note 1 Accounting Policies (continued) 
Fees  charged  for  providing  ongoing  services  (for  example, 
managing  and  administering  existing  facilities and  funds) are 
recognised  as  income  over  the  service  period.  Fees  and 
commissions,  which  include  commitment  fees  to  originate  a 
loan that is unlikely to be drawn down, are recognised as fee  
income as the facility is provided.  

(l) Other Income

Trading income represents both realised and unrealised gains 
and  losses  from  changes  in  the  fair  value  of  trading  assets, 
liabilities and derivatives.  

Translation  differences  on  non-monetary  items,  such  as 
derivatives  measured  at  fair  value  through  the  Income 
Statement, are  reported as part  of the  fair  value gain or loss 
on  these  items.  Translation  differences  on  non-monetary 
items measured at fair value through equity, such as equities 
classified  as  available-for-sale 
financial  assets,  are 
recognised in equity through OCI.  

Insurance income recognition is outlined in Note 1 (dd). 

(m) Interest Expense

Interest expense on financial liabilities measured at amortised 
cost  is  recognised  in  the  Income  Statement  using  the 
effective interest method. 

includes 

that  are 

issue  costs 

initially 
Interest  expense 
recognised  as  part  of  the  carrying  value  of  the  liability  and 
amortised  over  the  expected  life  using  the  effective  interest 
method.  These  include  fees  and  commissions  payable  to 
advisers  and  other  expenses  such  as  external  legal  costs, 
provided these are incremental costs that are directly related 
to  the  issue  of  a  financial  liability.  It  also  includes  payments 
made  under  a  liquidity  facility  arrangement  with  the  Reserve 
Bank of Australia and other financing charges. 

(n) Operating Expenses

Operating expenses are recognised as the relevant service is 
rendered or once a liability is incurred. 

Staff expenses are recognised over the period the employee 
renders the service to receive the benefit. 

increase 

Staff expenses include share based payments which may be 
cash  or  equity  settled.  The  fair  value  of  equity  settled 
remuneration is calculated at grant date and amortised to the 
the  vesting  period,  with  a 
Income  Statement  over 
corresponding 
the  employee  compensation 
reserve.  Market  vesting  conditions,  such  as  share  price 
performance  conditions,  are 
into  account  when 
estimating  the  fair  value.  Non–market  vesting  conditions, 
such  as  service  conditions,  are  taken  into  account  by 
adjusting the number of the equity instruments included in the 
measurement of the expense.  

taken 

in 

Cash  settled  share-based  remuneration  is  recognised  as  a 
liability  and  remeasured  to  fair  value  until  settled,  with 
changes in the fair value recognised as an expense. 

Occupancy and equipment expenses include the depreciation 
and lease rentals that are outlined in Note 1(w) and Note 1(u) 
respectively.IT  expenses  are  recognised  as  incurred  unless 
they  qualify  for  capitalisation  as  an  asset  due  to  the  related 
service  generating  probable  future  economic  benefits.  If 
capitalised the asset is subsequently amortised per Note 1(x). 

Taxation 

(o) Income Tax Expense

Income tax is recognised in the Income Statement, except to 
the extent that it relates to items recognised directly in OCI, in 
which  case 
the  Statement  of 
Comprehensive  Income.  Income  tax  on  the  profit  or  loss  for 
the period comprises current and deferred tax. 

recognised 

in 

is 

it 

(p) Current Tax

Current tax is the expected tax payable on the taxable income 
for  the  year,  using  tax  rates  enacted  at  the  Balance  Sheet 
date,  and  any  adjustment  to  tax  payable  in  respect  of 
previous years. 

(q) Deferred Tax

Deferred  tax  is  calculated  using  the  Balance  Sheet  method 
where  temporary  differences  between  the  carrying  amounts 
of  assets  and  liabilities  for  financial  reporting  purposes  and 
their tax base are recognised. 

The  amount  of  deferred  tax  provided  is  based  on  the 
expected  manner  of  realisation  or  settlement  of  the  carrying 
amount  of  assets  and  liabilities  (i.e.  through  use  or  through 
sale),  using  tax  rates  which  are  expected  to  apply  when  the 
deferred  tax  asset  is  realised  or  the  deferred  tax  liability  is 
settled. 

A deferred tax asset is only recognised to the extent that it is 
probable that future taxable profits will be available for it to be 
used  against.  Deferred  tax  assets  and  liabilities  are  offset 
where  they  relate  to  income  tax  levied  by  the  same  taxation 
authority on either the same taxable entity or different taxable 
entities within the same taxable group. 

(r) The Tax Consolidated Group

legislation  allows  Australian 

resident 
Tax  consolidation 
entities  to  elect  to  consolidate  and  be  treated  as  a  single 
entity  for  Australian  tax  purposes.  The  Bank,  as  the  head  of 
the  tax  consolidated  group,  and  its  wholly-owned  Australian 
subsidiaries, elected to be taxed as a single entity under this 
regime with effect from 1 July 2002. 

The members of the tax consolidated group have entered into 
tax  funding  and  tax  sharing  agreements,  which  set  out  the 
funding obligations of members of the tax consolidated group 
in respect of tax amounts. 

from  unused 

Any  current  tax  liabilities/assets  and  deferred  tax  assets 
arising 
from  subsidiaries  are 
recognised  in  conjunction  with  any  tax  funding  arrangement 
amounts  by  the  Bank  legal  entity  (as  the  head  of  the  tax 
consolidated group).  

losses 

tax 

The measurement and disclosure of deferred tax assets and 
liabilities  have  been  performed  in  accordance  with  the 
principles  in  AASB  112  ‘Income  Taxes’,  and  on  a  modified 
‘Tax  Consolidation 
standalone  basis  under  UIG  1052 
Accounting’. 

(s) Cash and Liquid Assets

Cash  and  liquid  assets  include  cash  at  branches,  cash  at 
banks,  nostro  balances,  money  at  short  call  with  an  original 
maturity  of  three  months  or  less  and  securities  held  under 
reverse  repurchase  agreements.  They  are  measured  at  face 
value, or the gross value of the outstanding balance. Interest 
is  recognised  in  the  Income  Statement  using  the  effective 
interest method.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report621345796
96 

Notes to the financial statements 

Note 1 Accounting Policies (continued) 

For the purposes of the Statements of Cash Flows, cash and 
cash equivalents include cash and money at short call.  

(t) Financial Assets 

The  Group  classifies  its  financial  assets  in  the  following 
categories:  
 

fair  value 

through 

Income 

the 

financial  assets  at 
Statement; 

 
 
 

derivative assets; 

loans and receivables; and  

available-for-sale investments. 

The classification of financial instruments at initial recognition 
depends on their purpose, characteristics and management’s 
intention when acquiring them.  

Financial  instruments,  except  for  loans  and  receivables,  are 
initially  recognised  by  the  Group  on  the  trade  date,  i.e.  the 
date  that  the  Group  becomes  a  party  to  the  contractual 
provisions of the instruments. 

This  applies  to  trades  transacted  in  a  regular  way,  i.e. 
purchases or sales of financial assets that require delivery of 
assets  within 
frame  generally  established  by 
regulation  or  convention  in  the  market  place.  Loans  and 
receivables are recognised on settlement date, when funding 
is advanced to the borrowers.  

time 

the 

Financial assets are initially recognised at their fair value plus 
directly  attributable  transaction  costs,  except  in  the  case  of 
financial  assets  recorded  at  fair  value  through  Income 
Statement.  Directly  attributable  transaction  costs  on  these 
assets are expensed on subsequent fair value measurement. 

The  Group  has  not  classified  any  of  its  financial  assets  as 
held to maturity investments. 

Financial Assets at Fair Value through the Income 
Statement 

Assets  classified  at  fair  value  through  the  Income  Statement 
are  further  classified  into  three  sub-categories:  trading, 
insurance and other. 

Trading  assets  are  those  acquired  or  incurred  principally  for 
the  purpose  of  selling  or  repurchasing  in  the  near  term,  or  if 
they are a part of a portfolio of identified financial instruments 
that are managed together and for which there is evidence of 
a recent actual pattern of short-term profit-taking. Discounted 
bills that the Group intends to sell into the market immediately 
or in the near term also meet the definition of assets held for 
trading.  Due  to  their  nature,  such  assets  are  included  in 
loans,  bills  discounted  and  other  receivables  in  the  Balance 
Sheet, while being measured at fair value. 

Insurance  assets  are  investments  that  back  life  insurance 
contracts and life investment contracts. Refer to Note 1 (ff). 

Other  investments  include  financial  assets,  which  the  Group 
has  designated  at  fair  value  through  Income  Statement  at 
inception  to:  eliminate  an  accounting  mismatch;  reflect  they 
are  managed  on  a  fair  value  basis;  or  where  the  asset  is  a 
contract which contains an embedded derivative. 

to 

initial 

Subsequent 
financial  assets  are 
recognition, 
measured at fair value with changes in fair value recognised 
in  other  operating  income.  Dividends  earned  are  recorded  in 
other operating income. Interest earned is recorded within net 
interest income using the effective interest method. 

Derivative Financial Instruments 

Derivative  financial  instruments  are  contracts  whose  value  is 
derived  from  one  or  more  underlying  price,  index  or  other 
variable.  They  include  forward  rate  agreements,  futures, 
options  and  interest  rate,  currency,  equity  and  credit  swaps. 
Derivatives are entered into for trading or hedging purposes.  

to 

initial 

recognition,  gains  or 

losses  on 
Subsequent 
derivatives  are  recognised  in  the  Income  Statement,  unless 
they  are  entered  into  for  hedging  purposes  and  designated 
into a cash flow hedge. 

The Group uses derivatives to manage exposures to interest 
rate,  foreign  currency,  commodity  and  credit  risks,  including 
exposures arising from forecast transactions. 

Where  derivatives  are  held  for  risk  management  purposes 
and  when  transactions  meet  the  required  criteria,  the  Group 
applies  one  of  three  hedge  accounting  models;  fair  value 
hedge accounting, cash flow hedge accounting, or hedging of 
a net investment in a foreign operation as appropriate to the 
risks being hedged. 

(i) Fair Value Hedges 

Changes  in  fair  value  of  derivatives  that  qualify  and  are 
designated  as  fair  value  hedges  are  recorded  in  the  Income 
Statement,  together  with  changes  in  the  fair  value  of  the 
hedged  asset  or  liability  that  are  attributable  to  the  hedged 
risk.  The  changes  in  the  fair  value  of  the  hedged  asset  or 
liability shall be adjusted against their carrying value. 

If  the  hedge  relationship  no  longer  meets  the  criteria  for 
hedge accounting, it is discontinued. For fair value hedges of 
interest rate risk, the fair value adjustment to the hedged item 
is  amortised  to  the  Income  Statement  over  the  period  to 
maturity of the previously designated hedge relationship using 
the  effective  interest  method.  If  the  hedged  item  is  sold  or 
repaid,  the  unamortised  fair  value  adjustment  is  recognised 
immediately in the Income Statement. 

(ii) Cash Flow Hedges 

Changes in fair value associated with the effective portion of 
a derivative designated as a cash flow hedge are recognised 
through  OCI  in  the  Cash  Flow  Hedge  Reserve  within  equity. 
Ineffective portions are recognised immediately in the Income 
Statement. Amounts deferred in equity are transferred to the 
Income Statement in the period in which the hedged forecast 
transaction takes place. 

When  a  hedging  instrument  expires  or  is  sold,  terminated  or 
exercised, or when the hedge no longer meets the criteria for 
hedge  accounting,  any  cumulative  gain  or  loss  existing  in 
equity  at  that  time  remains  in  equity  and  is  reclassified  to 
profit  or  loss  in  the  period  in  which  the  hedged  item  affects 
profit  or  loss.  When  a  forecast  transaction  is  no  longer 
expected  to  occur,  the  cumulative  gain  or  loss  that  was 
reported  in  equity  is  recycled  immediately  to  the  Income 
Statement. 

(iii) Net Investment Hedges 

Gains  and  losses  on  derivative  contracts  relating  to  the 
effective  portion  of  the  net  investment  hedge  are  recognised 
in the foreign currency translation reserve in equity. 

Ineffective portions are recognised immediately in the Income 
Statement. Gains and losses accumulated in equity are  

 
 
 
 
 
 
 
Notes to the financial statements 

97
97 

Note 1 Accounting Policies (continued) 

included in the Income Statement when the foreign subsidiary 
or branch is disposed of.  

measured at fair value through Income Statement in line with 
the accounting policy for assets held for trading. 

(iv) Embedded Derivatives 

In  certain  instances,  a  derivative  may  be  embedded  within  a 
host contract. It is accounted for separately as a stand-alone 
derivative at fair value, where: 
 

the  host  contract  is  not carried  at  fair  value  through  the 
Income Statement; and  

 

the economic characteristics and risks of the embedded 
derivative are not closely related to the host contract. 

Available-for-Sale Investments 

(AFS) 

Available-for-sale 
investments  are  non-derivative 
financial assets that are not classified at fair value through the 
Income Statement or as loans and receivables. They primarily 
include  public  debt  securities  held  as  part  of  the  Group’s 
liquidity holdings.  

to 

Subsequent 
investments  are 
initial  recognition,  AFS 
measured  at  fair  value  with  unrealised  gains  and  losses 
arising  from  changes  in  fair  value  recognised  in  the  AFS 
investment  reserve  within  equity,  net  of  applicable  income   
taxes  until  such  investments  are  sold,  collected,  otherwise 
disposed of, or become impaired.  

Interest,  premiums  and  dividends  are  recognised  in  the 
Income Statement when earned. Foreign exchange gains and 
losses  on  AFS  equity  instruments  are  recognised  directly  in 
equity. 

The  Group  assesses  at  each  Balance  Sheet  date,  whether 
there  is  any  objective  evidence  of  impairment  as  a  result  of 
one  or  more  events  which  have  an  impact  on  the  estimated 
future cash flows of the AFS investments that can be reliably 
estimated.  For  equity  securities  classified  as  an  AFS 
investment,  the  main  indicators  of  impairment  are  significant 
changes in the market, economic or legal environment and a 
significant or prolonged decline in fair value below cost. 

If  any  such  evidence  exists  for  AFS  investments,  cumulative 
losses are removed from equity and recognised in the Income 
Statement. If, in a subsequent period, the fair value of an AFS 
debt  security  increases  and  the  increase  can  be  linked 
objectively  to  an  event  occurring  after  the  impairment  event, 
the  impairment  is  reversed  through  the  Income  Statement. 
Impairment losses on AFS equity securities are not reversed. 

Upon  disposal,  the  accumulated  change  in  fair  value  within 
the  AFS  investments  reserve  is  transferred  to  the  Income 
Statement and reported within other operating income. 

Loans, Bills Discounted and Other Receivables 

Loans,  bills  discounted  and  other  receivables  are  non-
derivative 
fixed  and  determinable 
payments that are not quoted in an active market.  

financial  assets,  with 

receivables 

include 
Loans,  bills  discounted  and  other 
overdrafts,  home  loans,  credit  card  and  other  personal 
lending,  term  loans,  bill  financing,  redeemable  preference 
shares,  securities,  finance  leases,  and  receivables  due  from 
other  financial  institutions  (including  loans,  deposits  with 
regulatory  authorities  and  settlement  account  balances  due 
from  other  banks).  Subsequent  to  initial  recognition,  loans 
and  receivables  are  measured  at  amortised  cost  using  the 
effective interest method and are presented net of provisions 
for impairment. Discounted bills included in this category due 
to their nature meet the definition of trading asset. They are  

The  Group  assesses  at  each  Balance  Sheet  date  whether 
there  is  any  objective  evidence  of  impairment.  If  there  is 
objective evidence that an impairment loss on loans and other 
receivables  has  been  incurred,  the  amount  of  the  loss  is 
measured  as  the  difference  between  the  asset's  carrying 
amount  and  the  present  value  of  the  estimated  future  cash 
flows  (excluding  future  credit  losses  that  have  not  been 
incurred), discounted at the financial asset's original effective 
interest rate. Short-term balances are not discounted.  

loan 

impairment.  The  Group  has 

Loans  and  other  receivables  are  presented  net  of  provisions 
individually  and 
for 
Individually  assessed 
collectively  assessed  provisions. 
that  are 
provisions  are  made  against 
individually  significant,  or  which  have  been 
individually 
assessed as impaired. 

financial  assets 

Individual provisions for impairment are recognised to reduce 
the carrying amount of non-performing facilities to the present 
Individually 
value  of 
significant  provisions  are  calculated  based  on  discounted 
cash flows. 

their  expected 

future  cash 

flows. 

The  unwinding  of  the  discount,  from  initial  recognition  of 
impairment through to recovery of the written down amount, is 
recognised as interest income. 

In  subsequent  periods,  interest  in  arrears/due  on  non-
performing  facilities  is  recognised  in  the  Income  Statement 
using the original effective interest rate. 

loans  and  other  receivables 

All 
that  do  not  have  an 
individually  assessed  provision  are  assessed  collectively  for 
impairment.  Collective  provisions  are  maintained  to  reduce 
the  carrying  amount  of  portfolios  of  similar  loans  and 
advances  to  the  present  value  of  their  expected  future  cash 
flows at the Balance Sheet date. 

The  expected  future  cash  flows  for  portfolios  of  assets  with 
similar credit risk characteristics are estimated on the basis of 
historical loss experience. Loss experience is adjusted on the 
basis  of  current  observable  data  to  reflect  the  effects  of 
current conditions that did not affect the period on  which the 
loss  experience  is  based  and  to  remove  the  effects  of 
conditions in the period that do not currently exist. Increases 
or  decreases  in  the  provision  amount  are  recognised  in  the 
Income Statement. 

Derecognition of Financial Assets and Financial 
Liabilities 

The  Group  derecognises  financial  assets  when  the  rights  to 
receive  cash  flows  from  the  asset  have  expired  or  when  the 
Group transfers its rights to receive cash flows from the asset 
together  with  substantially  all  the  risks  and  rewards  of  the 
asset.  The  Group  enters  into  certain  transactions  where  it 
transfers financial assets recognised on its Balance Sheet but 
retains either all or a majority of the risks and rewards of the 
transferred financial assets  

If  all  or  substantially  all  risks  and  rewards  are  retained,  the 
transferred  financial  assets  are  not  derecognised  from  the 
Balance  Sheet.  Transactions  where  transfers  of  financial 
assets result in the Group retaining all or substantially all risks 
and  rewards  include  reverse  repurchase  transactions  and 
some  of  the  Group’s  securitisation  and  covered  bonds 
programs.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
     
 
 
 
 
98
98 

Notes to the financial statements 

Note 1 Accounting Policies (continued) 

A financial liability is derecognised when the obligation under 
the  liability  is  discharged,  cancelled  or  expires.  Where  an 
existing financial liability is replaced by another from the same 
lender  on  substantially  different  terms,  or  the  terms  of  an 
existing liability are substantially modified, such an exchange 
or  modification  is  treated  as  a  derecognition  of  the  original 
liability and the recognition of a new liability. The difference in 
the  respective  carrying  amounts  is  recognised  in the  Income 
Statement.   

Repurchase and Reverse Repurchase Agreements 

Securities sold under repurchase agreements are retained in 
the Financial Statements where substantially all the risks and 
rewards of ownership remain with the Group.  

A  counterparty  liability  is  recognised  within  deposits  and 
public borrowings. The difference between the sale price and 
the 
the  repurchase  price 
repurchase agreement and charged to interest expense in the 
Income Statement. 

is  accrued  over 

life  of 

the 

Securities  purchased  under  agreements  to  resell,  where  the 
Group  does  not  acquire  the  risks  and  rewards  of  ownership, 
are  recorded  as  receivables  in  cash  and  liquid  assets.  The 
security is not included in the Balance Sheet as the Group is 
not exposed to substantially all its risks and rewards. Interest 
income is accrued on the underlying receivable amount. 

Provision for Off Balance Sheet Items 

Guarantees  and  other  contingent  liabilities  are  accounted  for 
as off Balance Sheet items. Provisioning for these exposures 
‘Provisions,  Contingent 
is  calculated  under  AASB  137 
Liabilities and Contingent Assets’. 

Loan  assets  under  committed  lending  facilities  are  not 
recognised until the facilities are drawn upon. 

The  Group  has  determined  that  it  is  appropriate  to  establish 
provisions in relation to such facilities where a customer has 
been  downgraded.  These  provisions  are  disclosed  as  other 
liabilities in the Balance Sheet. 

(u) Lease Receivables 

Leases  are  classified  as  either  finance  or  operating  leases. 
Under a finance lease, substantially all the risks and rewards 
incidental  to  legal  ownership  are  transferred  to  the  lessee. 
Under an operating lease, these risks remain with the lessor. 

As  a  lessor,  the  assets  the  Group  has  leased  out  under 
finance  leases  are  recognised  as  lease  receivables  on  the 
Balance  Sheet  at  an  amount  equal  to  the  net  investment  in 
the  lease.  Finance  lease  income  reflects  a  constant  periodic 
return on this net investment and is recognised within interest 
income in the Income Statement.  

The assets the Group has leased out under operating leases 
continue to be recognised on the Balance Sheet as property, 
plant  and  equipment  and  are  depreciated  accordingly. 
Income 
Operating 
Statement  on  a  straight  line  basis  over  the  lease  term. 
As  a  lessee,  rental  expense  is  recognised  on  a  straight  line 
basis over the lease term. 

lease  revenue 

is  recognised 

the 

in 

(v) Shares in and Loans to Controlled Entities 

Investments in controlled entities are initially recorded at cost 
and  subsequently  held  at  the  lower  of  cost  and  recoverable 
amount.  Loans 
to  controlled  entities  are  subsequently 
recorded at amortised cost less impairment. 

(w) Property, Plant and Equipment 

The Group measures its property assets (land and buildings) 
at fair value, based on annual independent market valuations.  

Revaluation adjustments are reflected in the asset revaluation 
reserve,  except  to  the  extent  they  reverse  a  revaluation 
decrease  of  the  same  asset  previously  recognised  in  the 
Income  Statement.  Upon  disposal,  realised  amounts  in  the 
asset revaluation reserve are transferred to retained profits. 

Other  property,  plant  and  equipment  assets  are  stated  at 
cost,  including  direct  and  incremental  acquisition  costs  less 
required. 
accumulated  depreciation  and 
Subsequent  costs  are  capitalised  where  it  enhances  the 
asset.  Depreciation  is  calculated  using  the  straight  line 
method over the asset’s estimated useful economic life. 

impairment 

if 

The useful lives of major depreciable asset categories are as 
follows: 

Land 

Buildings 

Equipment 

Leasehold improvements 

Aircraft 

Assets under lease 
 
 
 

Ships 

Rail 

Indefinite (not 
depreciated) 

Up to 30 years 

3 – 8 years 

Lesser of unexpired 
lease term or lives 
as above 

25 years 

35 – 40 years 

25 – 40 years 

Other property, plant and equipment 
 

Infrastructure assets 

50 – 100 years 

The Group assesses at each Balance Sheet date useful lives 
and  residual  values  and  whether  there  is  any  objective 
evidence of impairment. If an asset’s carrying value is greater 
than  its  recoverable  amount,  the  carrying  amount  is  written 
down immediately to its recoverable amount. 

(x) Intangible Assets 

Intangible assets are identifiable non-monetary assets without 
physical substance. They are recognised only if it is probable 
the  asset  will  generate  future  benefits  for  the  Group.  Those 
assets  with  an  indefinite  useful  life  are  tested  for  impairment 
annually.  All  intangible  assets  must  be  tested  for  impairment 
when  there  is  an  indication  that  its  carrying  amount  may  be 
greater than its recoverable amount. 

Goodwill 

Goodwill  arising  from  business  combinations  is  included  in 
intangible assets on the Balance Sheet and has an indefinite 
useful life. Goodwill is tested for impairment annually through 
allocation  to  a  group  of  Cash  Generating  Units  (CGUs).  The 
CGUs’  recoverable  amount  is  then  compared  to  its  carrying 
amount  and  an  impairment  is  recognised  for  any  excess 
carrying value. The CGUs and how their recoverable amount 
is calculated are listed in Note 15.  

 
 
 
 
 
 
 
 
 
Notes to the financial statements 

99
99 

Note 1 Accounting Policies (continued) 

Computer Software Costs 

internal  and  external  costs  directly 

in 
Certain 
acquiring  and  developing  software,  net  of  specific  project 
related  grants,  are  capitalised  and  amortised  over  the 
estimated  useful  life.  The  majority  of  software  projects  are 
five  years.  The  Core  Banking 
amortised  over 
Modernisation software project is amortised over ten years.  

incurred 

two 

to 

Liabilities at Amortised Cost 

(i) Deposits From Customers  

Deposits  from  customers  include  certificates  of  deposit,  term 
deposits,  savings  deposits,  other  demand  deposits  and 
debentures.  Subsequent 
they  are 
measured  at  amortised  cost.  Interest  and  yield  related  fees 
are recognised on an effective interest basis.  

initial  recognition, 

to 

Software maintenance is expensed as incurred.  

(ii) Payables Due to Other Financial Institutions 

Core Deposits 

Core deposits were initially recognised at fair value following 
the  acquisition  of  Bankwest  and  represent  the  value  of  the 
deposit base acquired. Core deposits are amortised over their 
estimated useful life of seven  years. The core deposits were 
fully amortised in the year ended 30 June 2016. 

Brand Names 

Brand  names  are  initially  recognised  at  fair  value  when 
acquired  in  a  business  combination.  Brand  names  are 
amortised  over  their  useful  life,  which  is  considered  to  be 
similar to the period of the brand name’s existence at the time 
of purchase. Where the brand name is assessed to have an 
indefinite  useful  life,  it  is  carried  at  cost  less  accumulated 
impairment. An indefinite useful life is considered appropriate 
when  there  is  no  foreseeable  limit  to  the  period  over  which 
the brand name is expected to generate cash flows. 

Other Intangibles 

Other  intangibles  predominantly  comprise  customer  lists. 
Customer  relationships  acquired  as  part  of  a  business 
combination  are  initially  measured  at  fair  value.  They  are 
subsequently  measured 
accumulated 
at 
amortisation  and  any  impairment  losses.  Amortisation  is 
calculated based on the timing of projected cash flows of the 
relationships over their estimated useful lives. 

cost 

less 

Liabilities 

(y) Financial Liabilities 

The  Group  classifies  its  financial  liabilities  in  the  following 
categories:  
 
 
 

liabilities at fair value through Income Statement; 

derivative liabilities (refer to Note 1(t)). 

liabilities at amortised cost; and 

Financial  liabilities  are  initially  recognised  at  their  fair  value 
less directly attributable transaction costs, except in the case 
of  financial  liabilities  recorded  at  fair  value  through  Income 
Statement.  Directly  attributable  transaction  costs  on  these 
liabilities  are  expensed  on 
value 
measurement. 

subsequent 

fair 

Liabilities at Fair Value through Income Statement 

The  Group  designates  certain  liabilities  at  fair  value  through 
Income  Statement  on  origination  where  those  liabilities  are 
managed on a fair value basis, where the liabilities eliminate 
an  accounting  mismatch,  or  where  they  contain  embedded 
derivatives. 

to 

initial 

these 

Subsequent 
liabilities  are 
recognition, 
measured  at  fair  value.  Changes  in  fair  value  relating  to  the 
in  other 
Group’s  own  credit 
risk  are 
comprehensive 
fair  value 
movement  recognised  in  other  operating  income.  Interest 
incurred  is  recorded  within  net  interest  income  using  the 
effective interest method. 

recognised 
remaining 

income,  with 

the 

Payables  due  to  other  financial  institutions  include  deposits, 
vostro  balances  and  settlement  account  balances  due  to 
other  banks.  Subsequent  to  initial  recognition,  they  are 
measured  at  amortised  cost.  Interest  and  yield  related  fees 
are recognised using the effective interest method. 

(iii) Debt Issues 

Debt issues are short and long-term debt issues of the Group, 
including  commercial  paper,  notes,  term  loans  and  medium 
term  notes.  Commercial  paper,  floating,  fixed  and  structured 
debt issues are recorded at amortised cost using the effective 
interest method.  

Premiums,  discounts  and  associated  issue  expenses  are 
recognised  in  the  Income  Statement  using  the  effective 
interest  method  from  the  date  of  issue,  to  ensure  that 
securities attain their redemption values by maturity date. 

Interest  is  recognised  in  the  Income  Statement  using  the 
effective  interest  method.  Any  profits  or  losses  arising  from 
redemption  prior 
Income 
Statement in the period in which they are realised. 

to  maturity  are 

taken 

the 

to 

The  Group  hedges  interest  rate  and  foreign  currency  risk  on 
certain  debt  issues.  When  fair  value  hedge  accounting  is 
applied  to  fixed  rate  debt  issues,  the  carrying  values  are 
adjusted for changes in fair value related to the hedged risks, 
rather than carried at amortised cost.  

(iv) Loan Capital 

Loan  capital  is  debt  issued  by  the  Group  with  terms  and 
conditions  that  qualify  for  inclusion  as  capital,  under  APRA 
Prudential Standards. It is initially recorded at fair value, plus 
directly  attributable 
thereafter  at 
amortised cost using the effective interest method. 

transaction  costs  and 

(v) Bank Acceptances of Customers - Liability 

These are bills of exchange initially accepted and discounted 
by the Group and subsequently sold into the market. They are 
recognised  at  amortised  cost.  The  market  exposure  is 
recognised  as  a 
is 
recognised to reflect the offsetting claim against the drawer of 
the bill.  

liability.  An  asset  of  equal  value 

Bank  acceptances  generate  interest  and  fee  income  that  is 
recognised in the Income Statement when earned. 

(vi) Financial Guarantees and Credit Commitments  

In the ordinary course of business, the Group gives financial 
guarantees  consisting  of  letters  of  credit,  guarantees  and 
acceptances.  Financial  guarantees  are  recognised  within 
other  liabilities  initially  at  fair  value,  being  the  premium 
received.  Subsequent  to  initial  recognition,  the  Group’s 
liability under each guarantee is measured at the higher of the 
amount 
less  cumulative  amortisation 
recognised in the Income Statement, and the best estimate of 
expenditure required to settle any financial obligation arising  

initially  recognised 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
     
 
 
 
 
 
100
100 

Notes to the financial statements 

Note 1 Accounting Policies (continued) 

as  a  result  of  the  guarantee.  Any  increase  in  the  liability 
relating  to  financial  guarantees  is  recorded  in  the  Income 
Statement.  The  premium  received  is  recognised  in  the 
Income Statement in other operating income on a straight line 
basis over the life of the guarantee. 

Loan  commitments  are  defined  amounts  (unutilised  credit 
lines or undrawn portions of credit lines) against which clients 
can borrow money under defined terms and conditions. Loan 
commitments  that  are  cancellable  by  the  Group  are  not 
recognised on the Balance Sheet. Upon a loan drawdown by 
the  counterparty,  the  amount  of  the  loan  is  accounted  for  in 
loans  and 
accordance  with  accounting  policies 
receivables.  Irrevocable  loan  commitments  are  not  recorded 
in  the  Balance  Sheet,  but  a  provision  is  recognised  if  it  is 
probable that a loss has been incurred and a reliable estimate 
of the amount can be made. 

for 

(z) Employee Benefits 

Annual Leave 

for  annual 

The  provision 
liability 
outstanding 
entitlements at Balance Sheet date. 

to  employees 

leave  represents 

the  current 
leave 

for  annual 

Long Service Leave 

The provision for long service  leave is discounted to present 
value  and  is  set  based  on  actuarial  assumptions.  The 
assumptions  and  provision  balance  are  subject  to  periodic 
review. 

Other Employee Benefits 

to  a 
Other  employee  entitlements  comprises 
registered health fund for subsidies with respect to retired and 
current employees, and employee incentives under employee 
share plans and bonus schemes. 

liabilities 

Defined Contribution Superannuation Plans 

The  Group  sponsors  a  number  of  defined  contribution 
superannuation  plans.  The  Group  recognises  contributions 
due  in  respect  of  the  accounting  period  in  the  Income 
Statement.  Any  contributions  unpaid  at  the  Balance  Sheet 
date are included as a liability. 

(aa) Provisions 

Provisions  are  recognised  when  a  probable  obligation  has 
arisen  as  a  result  of  a  past  event  that  can  be  reliably 
measured. Note 19 Other Provisions contains a description of 
provisions held.  

Equity 

(bb) Shareholders’ Equity 

Ordinary  shares  are  recognised  at  the  amount  paid  up  per 
ordinary  share,  net  of  directly  attributable  issue  costs.    
Where  the  Bank  or  other  members  of  the  Group  purchase 
shares  in  the  Bank,  the  consideration  paid  is  deducted  from 
total  Shareholders’  Equity  and  the  shares  are  treated  as 
treasury shares  until they are subsequently sold, reissued or 
cancelled.  Where  such  shares  are  sold  or  reissued,  any 
consideration received is included in Shareholders’ Equity. 

(cc) Reserves 

General Reserve 

The  general  reserve  is  derived  from  revenue  profits  and  is 
available  for  dividend  payments  except  for  undistributable 
profits in respect of the Group’s life insurance businesses. 

Capital Reserve 

The  capital  reserve  held  by  the  Bank  relates  to  historic 
internal  Group  restructuring  performed  at  fair  value.  The 
capital reserve is eliminated on consolidation. 

Defined Benefit Superannuation Plans 

Asset Revaluation Reserve 

The  Group  currently  sponsors 
superannuation plans for its employees. 

two  defined  benefit 

The  net  defined  benefit  liability  or  asset  recognised  in  the 
Balance  Sheet  is  the  present  value  of  the  defined  benefit 
obligation as at the Balance Sheet date less the fair value of 
plan  assets.  The  defined  benefit  obligation  is  calculated  by 
independent fund actuaries.  

In  each  reporting  period,  the  movement  in  the  net  defined 
benefit liability or asset is recognised as follows: 
 

The net movement relating to the current period service 
cost,  net  interest  cost  (income),  past  service  and  other 
costs  (such  as  the  effects  of  any  curtailments  and 
settlements)  is  recognised  as  an  employee  expense  in 
the Income Statement; 

 

 

 

Remeasurements  relating  to  actuarial  gains  and  losses 
and  the  difference  between  interest  income  and  the 
return on plan assets are recognised directly in retained 
profits through OCI; 

Contributions made by the Group are recognised directly 
against the net defined benefit liability or asset; and 

Net  interest  cost  (income)  is  determined  by  multiplying 
the  rate  of  high  quality  corporate  bonds  by  the  net 
defined benefit obligation (asset) at the beginning of the 
reporting  period  and  adjusted  for  changes  in  the  net 
defined  benefit  liability  (asset)  due  to  contributions  and 
benefit payments.  

The  asset  revaluation  reserve  is  used  to  record  revaluation 
adjustments on the Group’s property assets. Where an asset 
is sold or disposed of, any balance in the reserve in relation to 
the asset is transferred directly to retained profits. 

Foreign Currency Translation Reserve 

Exchange  differences  arising  on  translation  of  the  Group’s 
foreign  operations  are  accumulated  in  the  foreign  currency 
translation  reserve.  The  cumulative  amount  is  reclassified  to 
profit  or  loss  when  the  foreign  investment  is  disposed  of  or 
wound up.  

Cash Flow Hedge Reserve 

The  cash  flow  hedge  reserve  is  used  to  record  fair  value 
gains  or  losses  associated  with  the  effective  portion  of 
designated  cash  flow  hedging  instruments.  Amounts  are 
reclassified  to  profit  or  loss  when  the  hedged  transaction 
impacts profit or loss.  

Employee Compensation Reserve 

The employee compensation reserve is used to recognise the 
fair  value  of  shares  and  other  equity  instruments  issued  to 
employees  under  the  employee  share  plans  and  bonus 
schemes.  

 
 
 
 
 
 
Notes to the financial statements 

101
101 

Note 1 Accounting Policies (continued) 

Available-for-Sale Investment Reserve 

The available-for-sale investment reserve includes changes in 
the  fair  value  of  available-for-sale  financial  assets.  These 
changes  are  transferred  to  profit  or  loss  when  the  asset  is 
derecognised or impaired. 

Life and General Insurance Business 

The  Group’s  consolidated  Financial  Statements  include  the 
assets, liabilities, income and expenses of the life and general 
insurance  businesses  conducted  by  various  subsidiaries  of 
the Bank.  

Insurance  contracts  involve  the  acceptance  of  significant 
insurance  risk  from  another  party  (the  policyholder)  by 
agreeing  to  compensate  the  policyholder  if  a  specified 
uncertain future event adversely affects the policyholder. The 
insured benefit is either not linked or only partly linked to the 
market  value  of  the  investments  held,  and  the  financial  risks 
are substantially borne by the insurer. 

the  extent  that  they  are  deemed  recoverable  from  the 
expected future profits. 

(ff) Investment Assets 

Assets  backing  insurance  liabilities  are  carried  at  fair  value 
through Income Statement.  

Investments held in the life insurance funds are subject to the 
restrictions imposed under the Life Act.  

(gg) Policy Liabilities 

Life  insurance  contract  liabilities  are  measured  at  the  net 
present  value  of  future  receipts  from  and  payments  to 
policyholders using a risk free discount rate (or expected fund 
earning  rate  where  benefits  are  contractually  linked  to  the 
asset  performance),  and  are  calculated  in  accordance  with 
the principles of Margin on Services profit reporting as set out 
in Prudential Standard LPS 340 ‘Valuation of Policy Liabilities’ 
issued by APRA. 

General insurance contracts are insurance contracts that are 
not life insurance contracts. 

Life investment contract liabilities are measured at fair value. 
The balance is no less than the contract surrender value. 

Life  investment  contracts  involve  the  origination  of  one  or 
more  financial  instruments  and  may  involve  the  provision  of 
management services. Life investment contracts do not meet 
the definition of insurance contracts as they do not involve an 
acceptance  of  significant  insurance  risk  by  the  Group’s  life 
insurers.  The  financial  risks  are  substantially  borne  by  the 
policyholder.  Shareholders  can  only  receive  a  distribution 
when the capital adequacy requirements of the Life Insurance 
Act 1995 (Life Act) are met.  

(dd) Revenue 

Life  insurance  premiums  received  for  providing  services  and 
bearing  risks  are  recognised  as  revenue.  Premiums  with  a 
regular  due  date  are  recognised  as  revenue  on  a  due  and 
receivable basis. Premiums with no due date are recognised 
on a cash received basis.  

Life  investment  premiums  comprise  a  management  fee, 
which is recognised as revenue over the service period, and a 
deposit  portion  that  increases  investment  contract  liabilities. 
Premiums  with  no  due  date  are  recognised  on  a  cash 
received basis.  

General  insurance  premium  comprises  amounts  charged  to 
policyholders, including fire service levies, but excludes taxes 
collected  on  behalf  of  third  parties.  The  earned  portion  of 
premiums received and receivable is recognised as revenue. 
Premium  revenue  is  earned  from  the  date  of  attachment  of 
risk  and  over  the  term  of  the  policies  written,  based  on 
actuarial  assessment  of  the  likely  pattern  in  which  risk  will 
emerge.  The  portion  not  yet  earned  based  on  the  pattern 
assessment is recognised as unearned premium liability. 

Returns  on  all  investments  controlled  by  life  and  general 
insurance businesses are recognised as revenue.  

(ee) Expenses 

Life and general insurance contract claims are recognised as 
an expense when a liability has been established.  

Acquisition  costs  (which  include  commission  costs)  are  the 
costs  associated  with  obtaining  and  recording  insurance 
contracts.  Acquisition  costs  are  deferred  when  they  relate  to 
the  acquisition  of  new  business.  These  costs  are  amortised 
on  the  same  basis  as  the  earning  pattern  of  the  premium, 
over the life of the contract. The amount deferred is limited to  

General insurance policy liabilities comprise two components: 
unearned premium liability and outstanding claims liability. 

The  unearned  premium  liability  is  subject  to  a  liability 
adequacy test. 

Any  deficiency  will  be  recognised  as  an  expense  in  the 
Income  Statement  by  first  writing  down  any  related  deferred 
acquisition  costs,  with  any  excess  being  recorded  on  the 
Balance Sheet as an unexpired risk liability.  

The  provision  for  outstanding  claims  is  measured  as  the 
central  estimate  of  the  present  value  of  expected  future 
claims  payments  plus  a  risk  margin.  The  expected  future 
payments include those in relation to claims reported but not 
yet paid; claims incurred but not reported; claims incurred but 
not enough reported; and estimated claims handling costs. 

Other 

(hh) Managed Funds Units on Issue  

When a controlled unit trust is consolidated, any amounts due 
to  external  unit-holders  remain  as  managed  funds  units  on 
issue liabilities in the Group’s consolidated Balance Sheet. In 
the Income Statement, the net profit or loss of the controlled 
entities  relating  to  external  unit-holders  is  excluded  from  the 
Group’s net profit or loss. 

(ii) Asset Securitisation 

The  Group  packages  and  sells  asset  backed  securities  to 
investors through an asset securitisation program.  

The  Group  is  entitled  to  any  residual  income  of  the  program 
after all payments due to investors and costs of the program 
have  been  met.  The  Group  also  directs  any  decisions  over 
relevant  activities  of  the  program  and  therefore  controls  the 
entities  through  which  asset  securitisation  is  conducted  and 
so it consolidates these entities. 

Liabilities  associated  with  asset  securitisation  entities  and 
related  issue  costs  are  accounted  for  on  an  amortised  cost 
basis using the effective interest method. Interest rate swaps 
and  liquidity  facilities  are  provided  at  arm’s  length  to  the 
program  by  the  Group  in  accordance  with  APRA  Prudential 
Guidelines. 
Derivatives  return  the  risks  and  rewards  of  ownership  of  the 
securitised assets to the Group, resulting in their continued  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
     
 
 
 
 
 
102
102 

Notes to the financial statements 

Note 1 Accounting Policies (continued) 

recognition by the Group. An imputed borrowing is recognised 
by the Bank inclusive of the derivative and any related fees. 

Changes in these estimates could have a direct impact on the 
level of provision determined.  

(jj) Fiduciary Activities 

Certain  controlled  entities  within 
the  Group  act  as 
Responsible  Entity,  Trustee  and/or  Manager  for  a  number  of 
wholesale,  superannuation  and  investment  funds,  trusts  and 
approved deposit funds. 

The  assets  and  liabilities  of  these  trusts  and  funds  are  not 
included  in  the  consolidated  Financial  Statements  as  the 
Group  does  not  have  direct  or  indirect  control  of  the  trusts 
and  funds.  Commissions  and  fees  earned  in  respect  of  the 
activities are included in the Income Statement of the Group. 

Critical Judgements and Estimates 

The  application  of  the  Group’s  accounting  policies  requires 
the  use  of  judgement,  estimates  and  assumptions.  The 
estimates  and  associated  assumptions  are  based  on 
historical experience and other factors that are considered to 
be  relevant,  and  are  reviewed  on  an  ongoing  basis.  Actual 
results  may  differ  from  these  estimates,  which  could  impact 
the Group’s net assets and profit. 

(kk) Provisions for Impairment of Financial Assets 

Provisions for impairment of financial assets are raised where 
there  is  objective  evidence  of  impairment  (where  the  Group 
does  not  expect  to  receive  all  of  the  cashflows  contractually 
due) at an amount adequate to cover assessed credit related 
losses.  Financial  assets  are  either  individually  or  collectively 
assessed. 

Credit  losses  arise  primarily  from  loans,  but  also  from  other 
credit  instruments  such  as  bank  acceptances,  contingent 
liabilities, guarantees and other financial instruments. 

Individually Assessed Provisions 

Individually  assessed  provisions  are  made  against  financial 
assets  that  are  individually  significant,  or  which  have  been 
individually  assessed  as 
impaired.  The  provisions  are 
established  based  primarily  on  estimates  of  the  realisable 
(fair)  value  of  collateral  taken  and  are  measured  as  the 
difference  between  a  financial  asset’s  carrying  amount  and 
the present value of the expected future cash flows (excluding 
future  credit  losses  that  have  not  been  incurred),  discounted 
at  the  financial  asset’s  original  effective  interest  rate.  Short-
term balances are not discounted. 

Collective Provisions 

Loans  and  receivables  that  do  not  have  an  individually 
assessed provision are assessed collectively for impairment.  

The  collective  provision  is  maintained  to  reduce  the  carrying 
amount  of  portfolios  of  similar  loans  and  receivables  to  their 
estimated recoverable amounts at the Balance Sheet date.  

The evaluation process is subject to a series of estimates and 
judgements. In the risk rated segment, the risk rating system, 
including the frequency of default and loss given default rates, 
loss history, and the size, structure and diversity of individual 
borrowers are considered. Current developments in portfolios 
(industry, geographic and term) are reviewed. 

In  the  statistically  managed  (retail)  segment,  the  history  of 
defaults  and  losses,  and  the  size,  structure  and  diversity  of 
portfolios are considered. 

Management  also  considers  overall  indicators  of  portfolio 
performance, quality and economic conditions.  

(ll) Provisions (Other than Loan Impairment) 

Provisions are held in respect of a range of future obligations 
as  outlined  in  Note  19.  Some  of  the  provisions  involve 
significant  judgement  about  the  likely  outcome  of  various 
events and estimated future cash flows. 

The  measurement  of  these  obligations  involves  the  exercise 
of  management  judgements  about  the  ultimate  outcomes  of 
the transactions. Payments which are expected to be incurred 
later  than  one  year  are  discounted  at  a  rate  which  reflects 
both  current  interest  rates  and  the  risks  specific  to  that 
provision.  

(mm) Life Insurance Policyholder Liabilities 

The  determination  of  life  insurance  policyholder  liabilities 
involves the following key actuarial assumptions: 
 

Business  assumptions  including  amount,  timing  and 
duration  of  claims/policy  payments,  policy  lapse  rates 
and acquisition and maintenance expense levels; 

 

 

Long-term  economic  assumptions  for  discount,  interest, 
inflation and market earnings rates; and 

Determining  whether  the  projection  or  accumulation 
method  is  appropriate.  The  selection  of  the  method  is 
generally governed by the product type. 

The  determination  of  assumptions 
relies  on  making 
judgements on variances from long-term assumptions. Where 
experience differs from long-term assumptions: 
 
 

There  may  be  a  commencement  of  a  new  paradigm 
requiring a change in long-term assumptions. 

Recent results may be a statistical aberration; or 

The  Group’s  actuaries  arrive  at  conclusions  regarding  the 
statistical  analysis  using  their  experience  and  judgement. 
Further detail on the financial position on performance of the 
Group’s Life Insurance operations is set out in Note 27. 

(nn) Consolidation of Structured Entities 

The Group exercises judgement at  inception and periodically 
thereafter, to assess whether that structured entity should be 
consolidated  based  on  the  Bank’s  power  over  the  relevant 
activities  of  the  entity  and  the  significance  of  its  exposure  to 
variable  returns  of  the  structured  entity.  Such  assessments 
are  predominantly  required  for  the  Group’s  securitisation 
program,  structured 
involvement  with 
investment funds. 

transactions  and 

(oo) Financial Instruments at Fair Value 

A significant portion of financial instruments are carried at fair 
value on the Balance Sheet.  

The  best  evidence  of  fair  value  is  quoted  prices  in  an  active 
market.  If  the  market  for  a  financial  instrument  is  not  active, 
the  Group  establishes  fair  value  by  using  a  valuation 
technique.  The  objective  of  using  a  valuation  technique  is  to 
establish  what  the  transaction  price  would  have  been  on  the 
measurement date in an arm’s length exchange motivated by 
normal business considerations. 

 
 
 
 
 
 
 
Notes to the financial statements 

103
103 

Note 1 Accounting Policies (continued) 

Valuation  techniques  include  using  recent  arm’s  length 
market transactions between knowledgeable willing parties (if 
available),  reference  to  the  current  fair  value  of  substantially 
similar instruments’ discounted cash flow analysis and option 
pricing  models.  If  there  is  a  valuation  technique  commonly 
used  by  market  participants  to  price  the  instrument  and  that 
reliable 
technique  has  been  demonstrated 
estimates of prices obtained in actual market transactions, the 
Group uses that technique. 

to  provide 

The  chosen  valuation  technique  makes  maximum  use  of 
market inputs and relies as little as possible on entity specific 
inputs.  It  incorporates  all  factors  that  the  Group  believes 
market  participants  would  consider  in  setting  a  price  and  is 
consistent with accepted economic methodologies for pricing 
financial  instruments.  Data  inputs  that  the  Group  relies  upon 
when  valuing  financial  instruments  relate  to  counterparty 
credit risk, volatility, correlation and extrapolation. 

Periodically, the Group calibrates its valuation techniques and 
tests  them  for  validity  using  prices  from  any  observable 
current  market  transactions  in  the  same  instrument  (i.e. 
without  modification  or  repackaging)  and  any  other  available 
observable  market  data.  Note  40  includes  details  of  non-
observable inputs used to fair value financial instruments. 

(pp) Goodwill 

for 

the  purpose  of 

Goodwill  is  allocated  to  CGUs  whose  recoverable  amount  is 
calculated 
testing.  The 
recoverable  amount  calculation  relies  primarily  on  publicly 
available  earnings  multiples.  Note  15  includes  the  details  of 
the inputs used in recoverable amount calculations. 

impairment 

(qq) Taxation 

Provisions  for  taxation  require  significant  judgement  with 
that  are  uncertain.  For  such 
respect 
uncertainties,  the  Group  has  estimated  its  tax  provisions 
based on its expected outcomes. 

to  outcomes 

(rr) Superannuation Obligations 

The  Group’s  defined  benefit  plans  are  described  in  Note  35. 
Actuarial valuations of the plan’s obligations and fair value of 
the plan’s assets are performed semi-annually. 

The actuarial valuation of plan obligations is dependent upon 
a  series  of  assumptions,  including  price  inflation,  discount 
rates,  salary  growth,  mortality,  morbidity  and  investment 
returns assumptions. Different assumptions could significantly 
alter the difference between plan assets and obligations, and 
the superannuation cost charged.  

Future Accounting Developments 

AASB 9 ‘Financial Instruments’ introduces an ‘expected credit 
loss’  model, 
revised  classification  and  measurement 
requirements  and  modified  hedge  accounting  rules.  AASB  9 
is  not  mandatorily  effective  until  1  July  2018  and  the  Group 
does not intend to early adopt the standard.  

Impairment 

AASB  9 expected  credit  loss  model  replaces  the  existing 
incurred  loss  model  requirement  to  recognise  impairment 
when there is objective evidence of default. It requires entities 
to  recognise  expected  credit  losses  based  on  unbiased 
forward looking information. The key changes under AASB 9 
are as follows: 

AASB  9  requires  more  timely  recognition  of  expected  credit 
losses using a three stage approach. For financial assets  

where  there  has  been  no  significant  increase  in  credit  risk 
to  12  months 
since  origination,  a  provision  equivalent 
expected  credit  losses  is  recognised.  For  financial  assets 
where  there  has  been  a  significant  increase  in  credit  risk  or 
where  the  asset  is  credit  impaired,  a  provision  equivalent  to 
full lifetime expected loss is required.  

Expected  credit  losses  are  probability  weighted  amounts 
determined  by  evaluating  a  range  of  possible  outcomes  and 
taking  into  account  the  time  value  of  money,  past  events, 
current  conditions  and 
future  economic 
conditions. 

forecasts  of 

Classification and measurement 

AASB  9  replaces 
the  classification  and  measurement 
requirements  in  AASB  139  with  the  approach  that  classifies 
financial  assets  based  on  a  business  model  for  managing 
financial  assets  and  whether  the  contractual  cash  flows 
represent solely payments of principal and interest. Financial 
assets can be classified as financial assets at amortised cost, 
financial assets at fair value through profit or loss or financial 
assets  at 
through  OCI.  Non-traded  equity 
instruments can be measured at fair value through OCI.  

fair  value 

Hedging 

AASB  9  will  change  hedge  accounting  by  introducing  more 
principal  based  approach  to  hedge  effectiveness  testing  and 
by increasing eligibility of both hedge instruments and hedged 
items.  Adoption  of  the  new  hedge  accounting  model  is 
optional  and  current  hedge  accounting  under  AASB  139  can 
continue to apply until the IASB  completes its accounting for 
dynamic  risk  management  project.  The  Group  will  apply  the 
new hedge accounting requirements from 1 July 2018. 

A  Group-wide  program  has  been  in  progress  to  implement 
AASB 9 requirements. It is not practical to disclose a financial 
impact  until  the  implementation  program  is  further  advanced 
and reliable estimates of the impact are available. 

‘Revenue 

AASB  15 
from  Contracts  with  Customers’ 
introduces  a  single  model  for  the  recognition  of  revenue 
based  on  when  control  of  goods  and  services  transfers  to  a 
customer. It does not apply to financial instruments. AASB 15 
is not mandatory until 1 July 2018 for the Group. 

the  accounting 

‘Leases’  amends 

AASB  16 
leases. 
Lessees will be required to bring all leases on Balance Sheet 
as  the  distinction  between  operating  and  finance  leases  has 
been  eliminated.  Lessor  accounting 
largely 
unchanged.  AASB  16  is  not  mandatory  until  1 July 2019  for 
the Group.  

remains 

for 

introduces 

for  accounting 

‘Insurance  Contracts’ 

three  new 
AASB  17 
measurement  approaches 
insurance 
contracts. These include the Building Block Approach for long 
term  contracts;  the  Premium  Allocation  Approach  for  short 
term  contracts  and  a  Variable  Fee  Approach  for  direct 
participating  contracts.  In  addition,  the  level  of  contract 
aggregration is likely to be lower than under current practices. 
AASB 17 is not mandatory until 1 July 2021 for the Group.  

for 

The  potential  financial  impacts  of  the  above  to  the  Group 
have not yet been determined. The Group does not intend to 
early adopt these standards. 

Other  amendments  to  existing  standards  that  are  not  yet 
effective  are  not  expected  to  result  in  significant  changes  to 
the Group’s accounting policies. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
     
 
 
104
104 

Notes to the financial statements 

Note 2 Profit 

Profit before income tax has been determined as follows: 

Interest Income
Loans and bills discounted 

Other financial institutions 

Cash and liquid assets 

Assets at fair value through Income Statement 

Available-for-sale investments 

Controlled entities
Total interest income (1)

Interest Expense
Deposits

Other financial institutions

Liabilities at fair value through Income Statement

Debt issues 

Loan capital

Controlled entities
Total interest expense (2)
Net interest income

Other Operating Income
Lending fees 

Commissions

Trading income
Net gain/(loss) on non-trading financial instruments (3) (4)
Net gain/(loss) on sale of property, plant and equipment

Net hedging ineffectiveness

Dividends - Controlled entities

Dividends - Other
Net funds management operating income (5)
Insurance contracts income 

Share of profit from associates and joint ventures net of impairment
Other (6)
Total other operating income
Total net operating income before impairment and 
operating expenses

Impairment Expense
Loan impairment expense 

Total impairment expense (Note 13)

2017

$M

2016

$M

Group

2015

$M

2017

$M

Bank

2016

$M

30,723

30,966

31,476

27,214

27,576

152

321

490

1,607

-

33,293

137

291

576

1,847

-

33,817

73

268

518

1,810

-

34,145

10,453

11,685

12,936

300

102

4,159

679

-

15,693

17,600

1,078

2,482

1,149

433

6

62

-

10

2,051

844

292

114

8,521

277

211

4,125

584

-

16,882

16,935

1,010

2,215

1,087

(27)

(21)

(72)

-

12

2,061

1,006

289

83

7,643

220

222

4,372

572

-

18,322

15,823

1,005

2,209

1,039

251

(8)

(95)

-

16

2,003

1,014

285

126

7,845

133

291

467

1,510

3,919

33,534

9,039

274

58

3,326

650

4,417

17,764

15,770

1,002

2,092

1,043

413

(3)

30

122

246

553

1,740

4,423

34,660

10,176

246

110

3,361

563

5,089

19,545

15,115

927

1,838

975

(90)

(15)

(35)

1,105

1,407

95

-

-

(5)

807

6,579

55

-

-

21

952

6,035

26,121

24,578

23,668

22,349

21,150

1,095

1,095

1,256

1,256

988

988

1,040

1,040

1,153

1,153

(1)  Total interest income for financial assets that are not at fair value through profit or loss is $32,652 million (2016: $33,002 million, 2015: $33,208 million) for 

the Group and $32,917 million (2016: $33,868 million) for the Bank. 

(2)  Total interest expense for financial liabilities that are not at fair value through profit or loss is $15,591 million (2016: $16,713 million, 2015: $18,100 million) 

for the Group and $17,706 million (2016: $19,435 million) for the Bank. 
Includes non-trading derivatives that are held for risk management purposes. 

(3) 
(4)  The current year includes a $397 million gain on sale of the Group’s remaining investment in Visa Inc.  
(5) 
(6) 

Includes net profit of $25 million from First Gas Limited (2016: $nil; 2015 $nil). 
Includes depreciation of $88 million (2016: $107 million, 2015: $80 million) and impairment of $6 million (2016: $69 million, 2015: $nil) in relation to assets 
held for lease by the Group. Includes depreciation of $13 million (2016: $26 million) and impairment of $2 million (2016: $nil) in relation to assets held for 
lease by the Bank.  

 
 
 
 
Notes to the financial statements 

105
105 

Note 2 Profit (continued) 

Staff Expenses
Salaries and related on-costs (1)
Share-based compensation

Superannuation

Total staff expenses

Occupancy and Equipment Expenses
Operating lease rentals

Depreciation of property, plant and equipment 

Other occupancy expenses

Total occupancy and equipment expenses

Information Technology Services
Application maintenance and development 

Data processing

Desktop

Communications
Amortisation of software assets (2)
Software write-offs

IT equipment depreciation

2017

$M

5,652

122

494

6,268

661

288

190

1,139

512

210

188

193

779

6

53

2016

$M

5,657

102

410

6,169

650

266

218

Group

2015

$M

5,331

96

399

5,826

620

253

213

1,134

1,086

511

197

143

203

379

1

51

430

183

110

190

308

11

60

2017

$M

4,112

118

388

4,618

572

237

155

964

455

209

173

173

724

6

51

Bank

2016

$M

4,128

99

316

4,543

564

221

171

956

450

197

132

180

333

-

47

Total information technology services

1,941

1,485

1,292

1,791

1,339

Other Expenses
Postage and stationery

Transaction processing and market data

Fees and commissions:

Professional fees 

Other

Advertising, marketing and loyalty
Amortisation of intangible assets (excluding software and merger 
related amortisation)
Non-lending losses

Other 

Total other expenses
Total expenses

Investment and Restructuring
Merger related amortisation (3)
Total investment and restructuring

Total operating expenses

Profit before income tax

Net hedging ineffectiveness comprises:
Gain/(loss) on fair value hedges:

Hedging instruments

Hedged items

Cash flow and net investment hedge ineffectiveness

Net hedging ineffectiveness

187

186

404

76

437

11

125

304

1,730

11,078

4

4

11,082

13,944

192

179

247

93

491

14

103

327

1,646

10,434

39

39

10,473

12,849

195

153

390

97

522

16

118

308

1,799

10,003

75

75

10,078

12,602

841

(799)

20

62

(709)

642

(5)

(72)

(568)

493

(20)

(95)

168

130

367

346

380

-

115

301

1,807

9,180

4

4

9,184

12,125

1,862

(1,829)

(3)

30

171

129

209

353

392

-

74

333

1,661

8,499

39

39

8,538

11,459

(1,409)

1,369

5
(35)  

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  
(2)  The current year includes a $393 million one-off expense for acceleration of amortisation on certain software assets.  
(3)  Merger related amortisation relates to Bankwest core deposits and customer lists.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
106
106 

Notes to the financial statements  

Note 3 Average Balances and Related Interest 

The  following  tables  have  been  produced  using  statutory  Balance  Sheet  and  Income  Statement  categories.  The  tables  list  the 
major categories of interest earning assets and interest bearing liabilities of the Group together with the respective interest earned 
or paid and the average interest rate (predominantly daily averages). Interest is accounted for based on product yield.  

Where assets or liabilities are hedged, the amounts are shown net of the hedge, however individual items not separately hedged 
may  be  affected  by  movements  in  exchange  rates.  The  overseas  component  comprises  overseas  branches  of  the  Bank  and 
overseas  domiciled  controlled  entities.  Non-accrual  loans  are  included  in  interest  earning  assets  under  Loans,  bills  discounted 
and other receivables. The official cash rate in Australia decreased by 25 basis points (2016: 25 basis points), while rates in New 
Zealand decreased 50 basis points (2016: 100 basis points) during the year which is reflected in Overseas. 

Interest earning 
assets (1)
Cash and liquid assets

Australia

Overseas

Receivables due from other 
financial institutions

Australia

Overseas

Assets at fair value through 
Income Statement - Trading and 
Other

Australia

Overseas

Available-for-sale investments

Australia

Overseas

Loans, bills discounted and other 
receivables (2)
Australia (3)
Overseas

Total interest earning assets 
and interest income

Average

Average

Average

Average Average

2017

2016

Group

2015

Average

Balance

Interest

Rate

Balance

Interest

Rate Balance

Interest

Rate

$M

$M

%

$M

$M

%

$M

$M

%

17,734

19,626

2,266

8,850

21,731

3,895

66,615

13,870

271

50

20

132

422

68

1,458

149

581,093

99,061

26,266

4,457

834,741

33,293

1. 5

0. 3

0. 9

1. 5

1. 9

1. 7

2. 2

1. 1

4. 5

4. 5

4. 0

11,536

20,183

3,387

8,986

19,354

3,090

66,543

12,770

186

105

26

111

500

76

1,662

185

1. 6

0. 5

0. 8

1. 2

2. 6

2. 5

2. 5

1. 4

8,951

21,500

3,418

7,262

17,367

4,618

58,338

10,094

174

94

20

53

396

122

1,656

154

554,206

90,541

26,620

4,346

4. 8

4. 8

522,430

82,186

27,117

4,359

790,596

33,817

4. 3

736,164

34,145

1. 9

0. 4

0. 6

0. 7

2. 3

2. 6

2. 8

1. 5

5. 0

5. 3

4. 6

(1)  Comparative information has been restated to conform to presentation in the current year. 
(2)  Loans, bills discounted and other receivables includes bank acceptances. 
(3)  Net of average mortgage offset balances that were reclassified as Non-interest earning assets. Gross Australian loan balance is $616,418 million (2016: 

$581,067 million, 2015: $542,138 million). 

Non-interest earning assets
Assets at fair value through Income Statement - Insurance

Australia 
Overseas

Property, plant and equipment

Australia
Overseas
Other assets

Australia (1) (2)
Overseas (1)

Provisions for impairment

Australia
Overseas

Total non-interest earning assets
Total assets
Percentage of total assets applicable to overseas operations (%)

(1)  Comparative information has been restated to conform to presentation in the current year. 
(2) 

Includes average mortgage offset balances.  

Group

2017

2016

2015

Average

Average

Average

Balance

Balance

Balance

$M

$M

$M

12,105
2,477

3,743
289

108,987
13,774

(3,303)
(424)
137,648
972,389
16. 6

11,819
2,502

2,827
266

97,068
14,889

(3,272)
(375)
125,724
916,320
16. 7

12,531
2,574

2,531
249

81,563
11,623

(3,524)
(288)
107,259
843,423

16. 6  

 
 
 
 
  
Notes to the financial statements 

107
107 

Note 3 Average Balances and Related Interest (continued) 

Interest bearing 
liabilities (1)
Time deposits
Australia (2)
Overseas

Savings deposits
Australia (2)
Overseas

Other demand deposits

Australia

Overseas

Payables due to other financial
institutions
Australia

Overseas

Liabilities at fair value through
Income Statement

Australia

Overseas
Debt issues (3)
Australia 

Overseas

Loan capital

Australia

Overseas

Average 

Average Average 

Average Average 

2017

2016

Group

2015

Average

Balance 

Interest 

Rate Balance 

Interest 

Rate Balance 

Interest

Rate

$M 

$M 

% 

$M 

$M 

% 

$M 

$M

%

207,501

48,461

144,631

16,136

106,267

8,154

11,098

19,235

7,049

1,467

136,614

32,307

11,239

5,453

5,579

1,555

2,005

172

1,041

101

158

142

63

39

3,322

837

447

232

2. 7

3. 2

1. 4

1. 1

1. 0

1. 2

1. 4

0. 7

0. 9

2. 7

2. 4

2. 6

4. 0

4. 3

2. 1

196,883

41,541

156,648

16,688

94,904

7,288

14,367

22,664

4,516

2,349

136,453

25,564

9,442

4,447

5,847

1,417

2,844

293

1,156

128

154

123

95

116

3,469

656

388

196

3. 0

3. 4

1. 8

1. 8

1. 2

1. 8

1. 1

0. 5

2. 1

4. 9

2. 5

2. 6

4. 1

4. 4

207,120

38,706

141,224

14,821

81,534

5,916

11,661

20,030

4,398

2,696

132,766

21,023

6,715

4,766

7,063

1,097

3,076

439

1,123

138

139

81

108

114

3,823

549

301

271

733,754

16,882

2. 3

693,376

18,322

3. 4

2. 8

2. 2

3. 0

1. 4

2. 3

1. 2

0. 4

2. 5

4. 2

2. 9

2. 6

4. 5

5. 7

2. 6

Total interest bearing liabilities 
and interest expense

755,612

15,693

(1)  Certain comparative information has been restated to conform to presentation in the current year. 
(2)  Net of average mortgage offset balances that were reclassified to Non-interest bearing liabilities.  
(3)  Debt issues includes bank acceptances. 

Non-interest bearing liabilities
Deposits not bearing interest

Australia (1) (2)
Overseas

Insurance policy liabilities

Australia 

Overseas

Other liabilities 

Australia
Overseas (1)

Total non-interest bearing liabilities
Total liabilities
Shareholders' Equity (1)
Total liabilities and Shareholders' Equity
Total liabilities applicable to overseas operations (%)

(1)  Comparative information has been restated to conform to presentation in the current year. 
(2) 

Includes average mortgage offset balances. 

2017
Average

2016
Average

Group

2015
Average

Balance

Balance

Balance

$M

$M

$M

72,303

3,671

11,190

1,368

53,418

12,796

154,746

910,358

62,031

972,389

16. 4

47,182

3,035

11,482

1,406

48,604

13,178

124,887

858,641

57,679

916,320

16. 1

30,956

2,589

11,811

1,471

40,077

12,160

99,064

792,440

50,983

843,423

15. 7

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
108
108 

Notes to the financial statements  

Note 3 Average Balances and Related Interest (continued) 

Changes in Net Interest Income: Volume and Rate Analysis 

The following tables show the movement in interest income and expense due to changes in volume and interest rates. Volume 
variances reflect the change in interest from the prior year due to movement in the average balance. Rate variances reflect the 
change in interest from the prior year due to changes in interest rates. 

Volume and rate variance for total interest earning assets and interest bearing liabilities have been calculated separately (rather 
than being the sum of the individual categories). 

Changes in net interest income:
Volume and rate analysis (1)
Interest Earning Assets
Cash and liquid assets

Australia

Overseas

Receivables due from other financial institutions

Australia

Overseas

Assets at fair value through Income Statement - Trading and 
Other

Australia

Overseas

Available-for-sale investments

Australia

Overseas

Loans, bills discounted and other receivables

Australia 

Overseas 

Changes in interest income

Interest Bearing Liabilities and Loan Capital
Time deposits

Australia

Overseas

Savings deposits

Australia

Overseas

Other demand deposits

Australia

Overseas

Payables due to other financial institutions

Australia

Overseas

Liabilities at fair value through Income Statement

Australia

Overseas 

Debt issues

Australia 

Overseas 

Loan capital

Australia 

Overseas

Changes in interest expense
Changes in net interest income

June 2017 vs June 2016

June 2016 vs June 2015

Volume

$M

Rate

$M

Total

Volume

$M

$M

Rate

$M

Total

$M

97

(2)

(9)

(2)

54

17

2

14

(12)

(53)

3

23

(132)

(25)

(206)

(50)

1,253

396

1,824

(1,607)

(285)

(2,348)

300

229

(192)

(8)

125

13

(41)

(22)

38

(34)

4

174

73

44

478

938

(568)

(91)

(647)

(113)

(240)

(40)

45

41

(70)

(43)

(151)

7

(14)

(8)

(1,667)

(273)

85

(55)

(6)

21

(78)

(8)

(204)

(36)

(354)

111

(524)

(268)

138

(839)

(121)

(115)

(27)

4

19

(32)

(77)

(147)

181

59

36

(1,189)

665

46

(6)

-

17

48

(39)

219

40

1,588

422

2,426

(327)

89

308

44

174

28

31

12

3

(16)

100

118

117

(16)

998

1,168

(34)

17

6

41

56

(7)

(213)

(9)

(2,085)

(435)

(2,754)

(889)

231

(540)

(190)

(141)

(38)

(16)

30

(16)

18

(454)

(11)

(30)

(59)

(2,438)

(56)

12

11

6

58

104

(46)

6

31

(497)

(13)

(328)

(1,216)

320

(232)

(146)

33

(10)

15

42

(13)

2

(354)

107

87

(75)

(1,440)

1,112

(1)  Comparative information has been restated to conform to presentation in the current year. 

 
 
 
 
 
Notes to the financial statements 

109
109 

Note 4 Income Tax 

The income tax expense for the year is determined from the profit before income tax as follows: 

Profit before Income Tax 
Prima facie income tax at 30% 

Effect of amounts which are non-deductible/(assessable) 
in calculating taxable income:

Taxation offsets and other dividend adjustments

Tax adjustment referable to policyholder income

Tax losses not previously brought to account

Offshore tax rate differential

Offshore banking unit

Effect of changes in tax rates

Income tax (over) provided in previous years 

Other

Total income tax expense

Corporate tax expense

Policyholder tax expense

Total income tax expense
Effective tax rate (%) (2)

2017

$M

13,944

4,183

2016

$M

12,849

3,855

(11)

22

(56)

(76)

(42)

4

(66)

34

3,992

3,960

32

3,992

28. 5

(4)

71

(5)

(79)

(33)

1

(177)

(23)

3,606

3,505

101

3,606

27. 5

Group (1)
2015

$M

12,602

3,781

(6)

69

(9)

(116)

(39)

2

(163)

9

2017

$M

12,125

3,638

(369)

-

(56)

(15)

(40)

(1)

(53)

42

3,528

3,146

3,429

99

3,528

27. 4

3,146

-

3,146

26. 0

Bank

2016

$M

11,459

3,438

(426)

-

(5)

(32)

(27)

1

(171)

42

2,820

2,820

-

2,820

24. 6

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1. 
(2)  Policyholder tax is excluded from both profit before income tax and tax expense for the purpose of calculating the Group’s effective tax rate as it is not 

incurred directly by the Group. 

Income tax expense attributable to 
profit from ordinary activities
Australia
Current tax expense

Deferred tax expense 

Total Australia

Overseas
Current tax expense

Deferred tax expense/(benefit)

Total overseas
Income Tax Expense attributable to profit from ordinary 
activities

2017

$M 

3,884

(336)

3,548

435

9

444

2016

$M 

2,971

84

3,055

507

44

551

Group (1)
2015

$M 

2,865

124

2,989

547

(8)

539

2017

$M 

3,453

(341)

3,112

68

(34)

34

Bank 

2016

$M 

2,708

28

2,736

103

(19)

84

3,992

3,606

3,528

3,146

2,820

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
 
 
110
110 

Notes to the financial statements  

Note 4 Income Tax (continued) 

Deferred tax asset balances comprise temporary differences 
attributable to:
Amounts recognised in the Income Statement:

Provision for employee benefits

Provisions for impairment on loans, bills discounted and other receivables

Other provisions not tax deductible until expense incurred

Financial instruments

Defined benefit superannuation plan 

Unearned Income

Other

2017

$M

2016

$M

Group (1)
2015

$M

2017

$M

Bank

2016

$M

493

1,032

201

1

320

228

224

501

1,051

216

56

310

101

126

496

1,008

283

36

293

98

109

387

946

129

-

320

228

165

385

961

125

10

310

101

81

Total amount recognised in the Income Statement

2,499

2,361

2,323

2,175

1,973

Amounts recognised directly in Other Comprehensive Income:

Cash flow hedge reserve

Other reserves

Total amount recognised directly in Other Comprehensive Income
Total deferred tax assets (before set off)

Set off to tax pursuant to set-off provisions in Note 1(q)

Net deferred tax assets

Deferred tax liability balances comprise temporary differences 
attributable to:
Amounts recognised in the Income Statement:

Lease financing

Intangible assets

Financial instruments

Insurance

Investments in associates

Other

Total amount recognised in the Income Statement
Amounts recognised directly in Other Comprehensive Income:

Revaluation of properties

Foreign currency translation reserve

Cash flow hedge reserve

Defined benefit superannuation plan 

Available-for-sale investments reserve

Total amount recognised directly in Other Comprehensive Income
Total deferred tax liabilities (before set off)

Set off to tax pursuant to set-off provisions in Note 1(q)

Net deferred tax liabilities

Deferred tax assets opening balance: 

Movement in temporary differences during the year:

Provisions for employee benefits

Provisions for impairment on loans, bills discounted and other receivables

Other provisions not tax deductible until expense incurred

Financial instruments

Defined benefit superannuation plan 

Unearned Income

Other

Set off to tax pursuant to set-off provisions in Note 1(q)

Deferred tax assets closing balance

123

12

135

2,634

(1,672)

962

161

16

177

2,538

(2,149)

389

155

6

161

2,484

(1,986)

498

13

17

30

2,205

(825)

1,380

9

11

20

1,993

(1,200)

793

235

8

179

485

122

246

282

149

196

510

95

233

341

123

235

425

78

97

1,275

1,465

1,299

76

8

70

445

130

729

2,004

(1,672)

332

389

(8)

(19)

(15)

(97)

10

127

98

477

962

74

26

416

376

132

1,024

2,489

76

40

293

365

264

1,038

2,337

(2,149)

(1,986)

340

498

5

43

(67)

36

17

3

17

(163)

389

351

629

16

(36)

123

87

28

10

(36)

(323)

498

96

8

14

-

-

25

143

76

-

37

445

124

682

825

(825)

-

793

2

(15)

4

-

10

127

84

375

108

146

13

-

-

49

316

74

-

329

376

105

884

1,200

(1,200)

-

771

16

17

(109)

19

17

3

(5)

64

1,380

793

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1. 

 
 
 
 
Notes to the financial statements 

111
111 

Note 4 Income Tax (continued) 

Deferred tax liabilities opening balance:

Movement in temporary differences during the year:

Lease financing

Defined benefit superannuation plan 

Intangible assets

Financial instruments

Insurance 

Investments in associates

Other

Set off to tax pursuant to set-off provisions in Note 1(q)

Deferred tax liabilities closing balance

2017

$M 

340

(47)

69

(141)

(383)

(25)

27

15

477

332

2016

$M 

351

(59)

11

26

(62)

85

17

134

(163)

340

Group 

2015

$M 

366

(40)

136

78

167

19

16

(68)

(323)

351

2017

$M 

-

(12)

69

(138)

(272)

-

-

(22)

375

-

Bank 

2016

$M 

-

(62)

11

28

(27)

-

-

(14)

64
-  

Deferred tax assets have not been recognised in respect of the following items because it is not considered probable that future 
taxable profit will be available against which they can be realised: 

Deferred tax assets not taken to account
Tax losses and other temporary differences on revenue account:

Expire under current legislation 

Do not expire under current legislation

Total

Tax Consolidation 

2017

$M 

52

29

81

2016

$M 

124

7

131

Group 

2015

$M 

83

-

83

2017

$M 

47

-

47

Bank 

2016

$M 

117

-

117

The  Bank  has  recognised  a  tax  consolidation  contribution  to  the  wholly-owned  tax  consolidated  entity  of  $97 million 
(2016: $99 million). 

The  amount  receivable  by  the  Bank  under  the  tax  funding  agreement  was  $302  million  as  at  30 June 2017  (2016: $213 million 
receivable). This balance is included in ‘Other assets’ in the Bank’s separate Balance Sheet. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
112
112 

Notes to the financial statements  

Note 5 Dividends 

Ordinary Shares
Interim ordinary dividend (fully franked) (2017: 199 cents; 
2016: 198 cents; 2015: 198 cents)
Interim ordinary dividend paid - cash component only

Interim ordinary dividend paid - Dividend Reinvestment Plan

Total dividend paid

Other Equity Instruments
Dividend paid

Total dividend provided for, reserved or paid
Other provision carried
Dividend proposed and not recognised as a liability (fully franked) 
(2017: 230 cents; 2016: 222 cents; 2015: 222 cents) (1)

Provision for dividends
Opening balance

Provision made during the year

Provision used during the year

Closing balance (Note 19)

2017

$M 

2016

$M 

Group 

2015

$M 

2,871

558

3,429

-

3,429

100

3,979

90

7,237

(7,227)

100

2,829

552

3,381

56

3,437

90

3,808

82

6,994

(6,986)

90

2,636

574

3,210

52

3,262

82

3,613

73

6,744

(6,735)

82

2017

$M 

2,871

558

3,429

-

3,429

100

3,979

90

7,237

(7,227)

100

Bank 

2016

$M 

2,829

552

3,381

-

3,381

90

3,808

82

6,994

(6,986)
90  

(1)  The  2017  final  dividend  will  be  satisfied  by  cash  disbursements  with  the  Dividend  Reinvestment  Plan  (DRP)  anticipated  to  be  satisfied  by  the  issue  of 
shares of approximately $1.4 billion. The 2016 final dividend was satisfied by cash disbursements of $3,222 million and $586 million being reinvested by 
the participants through the DRP. The 2015 final dividend  was satisfied by cash disbursements $2,958 million and $655 million being reinvested by the 
participants through the DRP.  

Final Dividend 

The  Directors  have  declared  a  franked  final  dividend  of  230 cents  per  share  amounting  to  $3,979  million.  The  dividend  will  be 
payable  on  29 September 2017  to  shareholders  on  the  register  at  5pm  AEST  on  17 August 2017.  The  ex-dividend  date  is 
16 August 2017. 

Current and expected rates of business growth and the mix of business; 

The Board determines the dividends based on the Group’s net profit after tax (“cash basis”) per share, having regard to a range of 
factors including: 
 
 
 
 
 

Capital needs to support economic, regulatory and credit ratings requirements; 

Investments and/or divestments to support business development; 

Competitors comparison and market expectations; and 

Earnings per share growth. 

Dividend Franking Account  

After  fully  franking  the  final  dividend  to  be  paid  for  the  year,  the  amount  of  credits  available,  at  the  30%  tax  rate  as  at 
30 June 2017 to frank dividends for subsequent financial years, is $1,067 million (2016: $532 million). This figure is based on the 
franking  accounts  of  the  Bank  at  30 June 2017,  adjusted  for  franking  credits  that  will  arise  from  the  payment  of  income  tax 
payable on profits for the year, franking debits that will arise from the payment of dividends proposed, and franking credits that the 
Bank may be prevented from distributing in subsequent financial periods. 

The Bank expects that future tax payments will generate sufficient franking credits for the Bank to be able to continue to fully frank 
future dividend payments. These calculations have been based on the taxation law as at 30 June 2017. 

Dividend History 

Half year ended
31 December 2014

30 June 2015

31 December 2015

30 June 2016

31 December 2016

30 June 2017

Cents Per

Share Payment Date

198           02/04/2015

222           01/10/2015

198           31/03/2016

222           29/09/2016

199           04/04/2017

230           29/09/2017

Half-year

Full Year

Payout
 Ratio (1)

Payout
 Ratio (1)

DRP

DRP

Price

Participation
 Rate (2)

% 

71. 2

80. 4

73. 6

83. 1

70. 1

79. 0

% 

-

75. 8

-

78. 4

-

74. 6

$ 

91. 26

74. 75

72. 68

72. 95

83. 21

-

% 

17. 9

18. 1

16. 3

15. 4

16. 3

-

(1)  Dividend Payout Ratio: dividends divided by statutory earnings (earnings are net of dividends on other equity instruments). 
(2)  DRP Participation Rate: the percentage of total issued share capital participating in the DRP. 

 
 
 
Notes to the financial statements 

113
113 

Note 6 Earnings Per Share 

Earnings per ordinary share (1)
Basic 

Fully diluted

2017

2016

Cents per Share

Group (2)
2015

577. 6

559. 1

542. 3

529. 2

553. 1

539. 1

(1)  EPS calculations are based on actual amounts prior to rounding to the nearest million. 
(2)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

Basic earnings per share amounts are calculated by dividing the net profit for the year attributable to ordinary equity holders of the 
Bank by the weighted average number of ordinary shares on issue during the year, adjusted for any bonus element included in 
ordinary shares issued and excluding treasury shares held. 

Diluted earnings per share amounts are calculated by dividing net profit attributable to ordinary equity holders of the Bank (after 
adding back interest on the convertible redeemable loan capital instruments) by the weighted average number of ordinary shares 
issued  during  the  year  (as  calculated  under  basic  earnings  per  share  adjusted  for  the  effects  of  dilutive  convertible  non-
cumulative redeemable loan capital instruments and shares issuable under executive share plans). 

Reconciliation of earnings used in calculation of earnings per share
Profit after income tax (1)
Less: Other equity instrument dividends

Less: Non-controlling interests

Earnings used in calculation of basic earnings per share

Add: Profit impact of assumed conversions of loan capital

Earnings used in calculation of fully diluted earnings per share

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

Weighted average number of ordinary shares used in the calculation of 
basic earnings per share
Effect of dilutive securities - executive share plans and convertible loan capital instruments
Weighted average number of ordinary shares used in the calculation of 
fully diluted earnings per share

Note 7 Cash and Liquid Assets 

Notes, coins and cash at banks

Money at short call

Securities purchased under agreements to resell

Bills received and remittances in transit

Total cash and liquid assets

2017

$M 

14,635

8,281

22,733

201

45,850

Note 8 Receivables Due from Other Financial Institutions 

Placements with and loans to other financial institutions
Deposits with regulatory authorities (1)
Total receivables due from other financial institutions

(1)  Required by law for the Group to operate in certain regions. 

2017

$M

9,815

222

10,037

2017

$M 

9,952

-

(24)

9,928

218

10,146

2017

M 

1,719

96

1,815

Group 

2016

$M 

12,103

2,201

8,925

143

23,372

Group

2016

$M

11,384

207

11,591

2016

$M 

9,243

(50)

(20)

9,173

195

9,368

Group 

2015

$M 

9,074

(52)

(21)

9,001

225
9,226  

Number of Shares 

2016

M 

1,692

79

1,771

2017

$M 

12,707

8,167

21,865

75

42,814

2017

$M

8,641

37

8,678

2015

M 

1,627

84

1,711

Bank 

2016

$M 

10,809

2,073

8,673

27

21,582

Bank

2016

$M

10,140

42

10,182

The majority of the above amounts are expected to be recovered within 12 months of the Balance Sheet date. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
 
114
114 

Notes to the financial statements  

Note 9 Assets at Fair Value through Income Statement 

Assets at Fair Value through Income Statement

Trading
Government bonds, notes and securities

Corporate/financial institution bonds, notes and securities

Shares and equity investments

Commodities

Total trading assets

(2) (3)

Insurance 
Investments backing life risk contracts

Equity security investments

Debt security investments

Property investments

Other assets

Investments backing life investment contracts

Equity security investments

Debt security investments

Property investments

Other assets

2017

$M 

20,370

4,640

922

6,772

32,704

397

3,055

86

668

5,072

2,473

109

1,809

Group (1)
2016

$M 

17,653

5,353

2,484

8,577

34,067

510

3,563

82

703

4,383

2,417

123

1,766

Total life insurance investment assets

13,669

13,547

2017

$M 

19,879

3,873

603

6,772

31,127

Bank (1)
2016

$M 

17,440

4,808

2,160

8,577

32,985

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

796

796

1,187

1,187

(4)

Other 
Government securities

Receivables due from other corporate/financial institutions

Other lending

Total other assets at fair value through Income Statement

Total assets at fair value through Income Statement (5)

Maturity Distribution of assets at fair value through income statement
Less than twelve months

More than twelve months

Total assets at fair value through Income Statement

51

264

796

1,111

47,484

35,951

11,533

47,484

43

250

1,187

1,480

49,094

31,923

34,172

36,065

13,029

49,094

31,923

-

31,923

34,172

-

34,172  

(1)  Comparative information has been reclassified to conform to presentation in the current year.  
(2) 
(3) 

Investments held in the Australian statutory funds may only be used within the restrictions imposed under the Life Insurance Act 1995.  
Insurance assets include investment assets of controlled and consolidated trusts that are not wholly owned by the Group. Such assets relate to insurance 
contracts issued by the Group and managed fund units held by external unit holders.  

(4)  Designated at Fair Value through Income Statement at inception as they are managed by the Group on a fair value basis or to eliminate an accounting 

(5) 

mismatch. 
In addition to the assets above, the Group also measures bills discounted that are intended to be sold into the market at fair value. These are classified 
within Loans, bills discounted and other receivables (refer to Note 12). 

Note 10 Derivative Financial Instruments 

Derivative Contracts 

Derivatives are classified as “Held for Trading” or “Held for Hedging”. Held for Trading derivatives are contracts entered into in 
order to meet customers’ needs, to undertake market making and positioning activities, or for risk management purposes that do 
not qualify for hedge accounting. Held for Hedging derivatives are instruments held for risk management purposes, which meet 
the criteria for hedge accounting. 
Derivatives Transacted for Hedging Purposes 

There are three types of allowable hedging relationships: fair value hedges, cash flow hedges and hedges of a net investment in 
a foreign operation. For details on the accounting treatment of each type of hedging relationship refer to Note 1(t). 
Fair Value Hedges 

Fair value hedges are used by the Group to manage exposure to changes in the fair value of an asset, liability or unrecognised 
firm commitment. Changes in fair values can arise from fluctuations in interest or foreign exchange rates. The Group principally 
uses interest rate swaps, cross currency swaps and futures to protect against such fluctuations. 

All gains and losses associated with the ineffective portion of fair value hedge relationships are recognised immediately as ‘Other 
operating income’ in the Income Statement.  
Cash Flow Hedges 
Cash flow hedges are used by the Group to manage exposure to variability in future cash flows, which could affect profit or loss 
and  may  result  from  fluctuations  in  interest  and  exchange  rates  or  in  commodity  prices  on  financial  assets,  liabilities  or  highly 
probable  forecast  transactions.  The  Group  principally  uses  derivative  instruments  to  protect  against  such  fluctuations. 

 
 
 
Notes to the financial statements 

115
115 

Note 10 Derivative Financial Instruments (continued) 

Where  it  is  appropriate,  non-derivative  financial  assets  and  liabilities  are  also  designated  as  hedging  instruments  in  cash  flow 
hedge relationships. 

Amounts  accumulated  in  Other  Comprehensive  Income  in  respect  of  cash  flow  hedges  are  recycled  to  the  Income  Statement 
when the forecast transaction occurs. Underlying cash flows from cash flow hedges are discounted to calculate deferred gains 
and losses which are expected to occur in the following periods: 

Within 6 months

6 months - 1 year

1 - 2 years

2 - 5 years

After 5 years

Net deferred gains/(losses)

Net Investment Hedges 

Group

Total

2016
$M

(46)

8

108

846

(237)

679

2017
$M

(72)

(26)

133

(168)

(45)

(178)

2017
$M

3

15

131

(34)

(24)

91

Bank

Total

2016
$M

(9)

80

153

969

(148)
1,045  

The  Group  uses  foreign  exchange  forward  transactions  to  minimise  its  exposure  to  the  currency  translation  risk  of  certain  net 
investments  in  foreign  operations.  In  the  current  and  prior  year,  there  have  been  no  material  gains  or  losses  as  a  result  of 
ineffective net investment hedges. 

The fair value of derivative financial instruments is set out in the following tables: 

Derivatives assets and liabilities
Held for trading
Foreign exchange rate related contracts:

Forward contracts

Swaps

Futures

Options purchased and sold

Total foreign exchange rate related contracts

Interest rate related contracts:

Swaps

Futures

Options purchased and sold

Total interest rate related contracts

Credit related swaps

Equity related contracts:

Swaps

Options purchased and sold

Total equity related contracts

Commodity related contracts:

Swaps

Options purchased and sold

Total commodity related contracts

Identified embedded derivatives

2017

Group

2016

Fair Value

Fair Value

Fair Value

Fair Value

Asset

Liability

Asset

Liability

$M

$M

$M

$M

5,735

7,556

-

785

(6,058)

(8,473)

-

(832)

9,055

6,646

1

874

(8,656)

(9,762)

-

(897)

14,076

(15,363)

16,576

(19,315)

6,232

64

918

7,214

42

18

2

20

452

16

468

190

(4,654)

(192)

(1,048)

(5,894)

(72)

(85)

(9)

(94)

(284)

(35)

(319)

(131)

10,590

15

1,120

11,725

38

38

14

52

593

40

633

338

(7,266)

(42)

(1,261)

(8,569)

(50)

(86)

(27)

(113)

(510)

(43)

(553)

(125)

Total derivative assets/(liabilities) held for trading

22,010

(21,873)

29,362

(28,725)

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
116
116 

Notes to the financial statements  

Note 10 Derivative Financial Instruments (continued) 

2017

Group

2016

Fair Value

Fair Value

Fair Value

Fair Value

Asset

Liability

Asset

Liability

$M

$M

$M

$M

Fair value hedges
Foreign exchange rate related swaps

Interest rate related swaps

Total fair value hedges

Cash flow hedges
Foreign exchange rate related swaps

Interest rate related swaps

Total cash flow hedges

Net investment hedges
Foreign exchange rate related forward contracts

Total net investment hedges

5,242

451

5,693

2,615

1,402

4,017

4

4

(4,184)

(2,096)

(6,280)

(1,371)

(794)

(2,165)

(12)

(12)

8,631

881

9,512

5,002

2,691

7,693

-

-

Total derivative assets/(liabilities) held for hedging

9,714

(8,457)

17,205

(4,612)

(2,930)

(7,542)

(2,150)

(1,495)

(3,645)

(9)

(9)

(11,196)  

Held for trading derivatives are expected to be recovered or due to be settled within 12 months of the Balance Sheet date. The 
majority of hedging derivatives are expected to be recovered or due to be settled more than 12 months after the Balance Sheet 
date. 

Derivatives assets and liabilities
Held for trading
Foreign exchange rate related contracts:

Forward contracts

Swaps

Futures

Options purchased and sold

Derivatives held with controlled entities

Total foreign exchange rate related contracts

Interest rate related contracts:

Swaps

Futures

Options purchased and sold

Derivatives held with controlled entities

Total interest rate related contracts

Credit related swaps

Equity related contracts:

Swaps

Options purchased and sold

Total equity related contracts

Commodity related contracts:

Swaps

Options purchased and sold

Total commodity related contracts

Identified embedded derivatives

2017

Bank

2016

Fair Value

Fair Value

Fair Value

Fair Value

Asset

Liability

Asset

Liability

$M

$M

$M

$M

5,706

8,356

-

785

688

15,535

5,963

55

917

110

7,045

42

18

2

20

452

16

468

190

(6,014)

(9,181)

-

(830)

(1,998)

(18,023)

(4,357)

(191)

(1,047)

(139)

(5,734)

(72)

(85)

(9)

(94)

(285)

(34)

(319)

(131)

9,010

8,366

1

873

915

19,165

10,166

15

1,119

216

11,516

38

38

14

52

593

40

633

338

(8,554)

(10,691)

-

(894)

(3,083)

(23,222)

(6,868)

(37)

(1,255)

(261)

(8,421)

(50)

(86)

(27)

(113)

(510)

(43)

(553)

(125)

Total derivative assets/(liabilities) held for trading

23,300

(24,373)

31,742

(32,484)  

 
 
 
 
Notes to the financial statements 

117
117 

Note 10 Derivative Financial Instruments (continued) 

Fair value hedges
Foreign exchange rate related contracts:

Swaps

Derivatives held with controlled entities

Total foreign exchange rate related contracts

Interest rate related contracts:

Swaps

Derivatives held with controlled entities

Total interest rate related contracts

Total fair value hedges

Cash flow hedges
Foreign exchange rate related contracts:

Swaps

Derivatives held with controlled entities

Total foreign exchange rate related contracts

Interest rate related contracts:

Swaps

Derivatives held with controlled entities

Total interest rate related contracts

Total cash flow hedges
Net investment hedges
Foreign exchange rate related forward contracts

Total net investment hedges

2017

Bank

2016

Fair Value

Fair Value

Fair Value

Fair Value

Asset

Liability

Asset

Liability

$M

$M

$M

$M

4,337

349

4,686

364

2

366

5,052

2,444

11

2,455

1,253

30

1,283

3,738

4

4

(3,504)

(789)

(4,293)

(1,895)

(56)

(1,951)

(6,244)

(948)

(81)

(1,029)

(511)

(4)

(515)

(1,544)

(12)

(12)

6,856

52

6,908

738

-

738

7,646

4,688

13

4,701

2,433

3

2,436

7,137

-

-

(3,815)

(1,934)

(5,749)

(2,673)

(194)

(2,867)

(8,616)

(1,613)

(188)

(1,801)

(969)

(5)

(974)

(2,775)

(9)

(9)

Total derivative assets/(liabilities) held for hedging

8,794

(7,800)

14,783

(11,400)  

Held for trading derivatives are expected to be recovered or due to be settled within 12 months of the Balance Sheet date. The 
majority of hedging derivatives are expected to be recovered or due to be settled more than 12 months after the Balance Sheet 
date. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
 
118
118 

Notes to the financial statements  

Note 11 Available-for-Sale Investments 

Government bonds, notes and securities

Corporate/financial institution bonds, notes and securities

Shares and equity investments
Covered bonds, mortgage backed securities and SSA (1)
Total available-for-sale investments

(1)  Supranational, Sovereign and Agency Securities (SSA). 

2017

$M

48,257

22,129

295

12,854

83,535

Group

2016

$M

47,190

18,740

959

14,009

80,898

2017

$M

46,424

21,199

37

11,359

79,019

Bank

2016

$M

45,754

17,724

486

12,397

76,361

The amounts expected to be recovered within 12 months of the Balance Sheet date are $18,052 million (2016: $16,324 million) 
for the Group and $16,900 million (2016: $15,660 million) for the Bank. 

Maturity Distribution and Weighted Average Yield 

Group

Maturity Period at 30 June 2017

10 or

Non-

Government bonds, notes and securities
Corporate/financial institution bonds, notes 
and securities

Shares and equity investments
Covered bonds, mortgage backed securities 
and SSA

0 to 1 Year

1 to 5 Years

5 to 10 Years

more Years Maturing

Total

$M

%

$M

%

$M

%

$M

%

$M

$M

9,514

0. 55

15,379

1. 96

17,641

2. 57

5,723

3. 10

7,117

1. 84

14,565

2. 69

447

2. 88

-

-

-

-

-

-

-

-

-

-

-

-

48,257

22,129

295

295

1,364

2. 81

3,999

2. 76

624

2. 68

6,867

2. 69

-

12,854

Total available-for-sale investments

17,995

-

33,943

-

18,712

-

12,590

-

295

83,535

The maturity table is based on contractual terms. 

. 

 
 
 
 
 
Notes to the financial statements 

119
119 

Note 12 Loans, Bills Discounted and Other Receivables 

Australia
Overdrafts
Home loans (1)
Credit card outstandings

Lease financing
Bills discounted (2)
Term loans and other lending

Total Australia

Overseas
Overdrafts
Home loans (1)
Credit card outstandings

Lease financing

Term loans and other lending

Total overseas
Gross loans, bills discounted and other receivables

Less
Provisions for Loan Impairment (Note 13):

Collective provision

Individually assessed provisions 

Unearned income:

Term loans

Lease financing

Net loans, bills discounted and other receivables

2017

$M

24,385

436,184

12,073

4,302

7,486

149,506

633,936

1,545

49,673

960

36

50,389

102,603

736,539

(2,722)

(971)

(681)

(403)

(4,777)

731,762

Group

2016

$M

26,857

409,452

12,122

4,412

10,507

140,784

604,134

1,592

46,622

912

72

46,967

96,165

700,299

(2,783)

(935)

(701)

(482)

(4,901)

695,398

2017

$M

24,385

430,056

12,073

3,161

7,486

149,294

626,455

277

519

-

9

24,533

25,338

651,793

(2,457)

(888)

(680)

(265)

(4,290)

647,503

Bank

2016

$M

26,857

404,352

12,122

3,073

10,507

140,700

597,611

318

550

-

28

23,754

24,650

622,261

(2,510)

(855)

(699)

(278)

(4,342)

617,919

(1)  Home loans balance includes residential mortgages that have been assigned to securitisation vehicles and covered bond trusts. Further detail on these 

residential mortgages is disclosed in Note 41. 

(2)  The  Group  measures  bills  discounted  intended  to  be  sold  into  the  market  at  fair  value  and  includes  these  within  loans,  bills  discounted  and  other 

receivables to reflect the nature of the lending arrangement. 

Based  on  behavioural  terms  and  current  market  conditions,  the  amounts  expected  to  be  recovered  within  12 months  of  the 
Balance  Sheet  date  are  $177,267  million  (2016:  $206,157 million)  for  the  Group,  and  $161,734  million  (2016: $191,962 million) 
for the Bank. The maturity tables below are based on contractual terms. 

Finance Lease Receivables 

The Group and the Bank provide finance leases to a broad range of clients to support financing needs in acquiring transportation 
assets such as trains, aircraft, ships and major production and manufacturing equipment.  

Finance lease receivables are included within loans, bills discounted and other receivables to customers. 

Gross

Investment in

2017

Present Value 

Gross

of Minimum 

Investment in

Group 

2016

Present Value 

of Minimum 

Finance Lease

Unearned

Lease Payment 

Finance Lease

Unearned

Lease Payment 

Receivable

Income

Receivable 

Receivable

Income

Receivable 

$M

1,439

2,651

248

4,338

$M

(151)

(187)

(65)

(403)

$M 

1,288

2,464

183

3,935

$M

1,247

2,906

331

4,484

$M

(161)

(287)

(34)

(482)

$M 

1,086

2,619

297

4,002

Not later than one year

One year to five years

Over five years

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
 
120
120 

Notes to the financial statements 

Note 12 Loans, Bills Discounted and Other Receivables (continued) 

Gross 

 Investment in 

2017

Present Value 

Gross 

of Minimum 

 Investment in 

Bank 

2016

Present Value 

of Minimum 

Not later than one year

One year to five years

Over five years

Finance Lease 

Unearned 

Lease Payment  Finance Lease 

Unearned

Lease Payment 

Receivable

Income

Receivable 

Receivable

Income

Receivable

$M

1,166

1,797

207

3,170

$M

(95)

(108)

(62)

(265)

$M

1,071

1,689

145

2,905

$M

1,008

1,856

237

3,101

$M

(94)

(155)

(29)

(278)

$M

914

1,701

208

2,823

Contractual Maturity Tables 

Industry (1)
Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total Australia

Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total overseas
Gross loans, bills discounted and other receivables

(1)  The industry split has been prepared on an industry exposure basis.

Maturity Period at 30 June 2017

Group

Maturing 1

Maturing

Maturing

Year

Between 1

After

or Less

and 5 Years

5 Years

389,852

436,184

$M

$M

17,128

3,597

8,841

8,548

1,158

7,873

2,903

41,567

91,615

1,180

2,170

2,837

7,562

284

1,687

17

10,539

26,276

117,891

772

4,595

6,141

37,784

2,176

13,268

4,842

68,581

138,159

600

5,270

2,292

5,838

152

25

170

15,162

29,509

167,668

$M

185

592

443

431

2,042

127

10,490

404,162

120

2,408

646

36,273

198

1

277

6,895

46,818

450,980

Total

$M

18,085

8,784

15,425

3,765

23,183

7,872

120,638

633,936

1,900

9,848

5,775

49,673

634

1,713

464

32,596

102,603

736,539

Total

$M

532,314

50,804

583,118

101,622

51,799

153,421

736,539

Interest rate
Australia

Overseas

Total variable interest rates
Australia

Overseas

Total fixed interest rates
Gross loans, bills discounted and other receivables

Maturing 1

Maturing

Maturing

Year

Between 1

After

or Less

and 5 Years

5 Years 

$M

73,530

12,920

86,450

18,085

13,356

31,441

$M

120,749

17,750

138,499

17,410

11,759

29,169

$M

338,035

20,134

358,169

66,127

26,684

92,811

117,891

167,668

450,980

Notes to the financial statements 

121
121 

Note 12 Loans, Bills Discounted and Other Receivables (continued) 

Maturity Period at 30 June 2016

Group

Maturing 1

Maturing

Maturing

Year

Between 1

After

or Less

and 5 Years

5 Years

Industry (1) (2)
Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total Australia

Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total overseas
Gross loans, bills discounted and other receivables

$M

$M

17,249

3,054

8,916

14,808

1,806

8,975

2,822

36,945

94,575

186

1,741

1,440

6,635

160

1,676

8

16,032

27,878

122,453

1,219

4,269

6,470

40,454

1,273

13,741

4,707

70,490

142,623

930

3,401

1,048

4,701

89

42

54

14,050

24,315

166,938

(1)  The industry split has been prepared on an industry exposure basis. 
(2)  Comparative information has been reclassified to conform to presentation in the current period.  

$M

811

678

343

725

808

148

9,233

366,936

317

3,602

983

35,286

103

1

164

3,516

43,972

410,908

354,190

409,452

Interest rate 
Australia

Overseas

Total variable interest rates
Australia

Overseas

Total fixed interest rates
Gross loans, bills discounted and other receivables

Maturing 1

Maturing

Maturing

Year

Between 1

After

or Less

and 5 Years

5 Years

$M

72,158

17,832

89,990

22,417

10,046

32,463

$M

113,467

14,576

128,043

29,156

9,739

38,895

$M

313,702

20,005

333,707

53,234

23,967

77,201

122,453

166,938

410,908

Total

$M

19,279

8,001

15,729

3,804

23,524

7,677

116,668

604,134

1,433

8,744

3,471

46,622

352

1,719

226

33,598

96,165

700,299

Total

$M

499,327

52,413

551,740

104,807

43,752

148,559

700,299

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
 
 
122
122 

Notes to the financial statements  

Note 13 Provisions for Impairment 

Provisions for impairment losses
Collective provision
Opening balance

Net collective provision funding

Impairment losses written off

Impairment losses recovered

Other

Closing balance

Individually assessed provisions
Opening balance

Net new and increased individual provisioning

Write-back of provisions no longer required

Discount unwind to interest income

Impairment losses written off

Other

Closing balance
Total provisions for impairment losses
Less: Provision for Off Balance Sheet exposures

Total provisions for loan impairment

Provision ratios
Total provisions for impaired assets as a % of gross impaired 
assets
Total provisions for impairment losses as a % of gross loans and 
acceptances

Loan impairment expense
Net collective provision funding

Net new and increased individual provisioning

Write-back of individually assessed provisions

Total loan impairment expense

2017

$M

2,818

617

(894)

210

(4)

2,747

944

670

(192)

(31)

(454)

43

980

3,727

(34)

3,693

2017

%

36. 05

0. 51

2016

$M

Group

2015

$M

2,762

2,779

664

(846)

225

13

589

(770)

176

(12)

2,818

2,762

887

788

(196)

(27)

(571)

63

944

3,762

(44)

3,718

2016

%

1,127

659

(260)

(38)

(709)

108

887

3,649

(31)

3,618

Group

2015

%

36. 17

35. 94

0. 54

0. 56

2017

2016

$M 

617

670

(192)

1,095

$M 

664

788

(196)

1,256

Group 

2015

$M 

589

659

(260)

988

2017

$M

2,545

621

(871)

186

1

2,482

864

585

(166)

(31)

(399)

44

897

3,379

(34)

3,345

2017

%

39. 51

0. 52

2017

$M 

621

585

(166)

1,040

Bank

2016

$M

2,553

566

(782)

207

1

2,545

832

760

(173)

(27)

(590)

62

864

3,409

(44)
3,365  

Bank

2016

%

39. 59

0. 55

Bank 

2016

$M 

566

760

(173)
1,153  

 
 
 
 
Notes to the financial statements 

123
123 

Note 13 Provisions for Impairment (continued) 

Individually assessed provisions by
industry classification
Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total Australia

Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total overseas
Total individually assessed provisions

Loans written off by industry classification
Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total Australia

Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total overseas
Gross loans written off

Recovery of amounts previously written off
Australia

Overseas

Total amounts recovered
Net loans written off

2017

$M 

2016

$M 

2015

$M 

-

47

27

249

25

9

18

442

817

-

25

-

4

1

-

10

123

163

980

-

42

29

193

25

7

28

483

807

-

23

4

6

8

1

10

85

137

944

-

133

36

148

20

10

28

400

775

-

14

-

10

1

-

10

77

112

887

2014

$M 

-

123

68

151

29

14

30

620

1,035

-

3

15

11

1

-

-

62

92

Group 

2013

$M 

-

168

217

182

89

14

23

871

1,564

-

16

5

17

-

-

-

26

64

1,127

1,628

2017

$M 

2016

$M 

2015

$M 

2014

$M 

-

17

1

115

16

792

41

210

-

84

10

82

11

747

54

249

-

65

36

72

14

686

45

404

-

138

122

113

52

677

37

568

Group 

2013

$M 

-

30

79

217

139

622

25

686

1,192

1,237

1,322

1,707

1,798

-

15

5

4

8

60

-

64

156

1,348

194

16

210

1,138

-

7

-

7

-

54

-

112

180

1,417

211

14

225

-

3

69

8

-

42

-

35

157

1,479

165

11

176

-

3

-

13

-

30

-

60

106

1,813

148

17

165

-

4

10

21

-

25

-

31

91

1,889

144

10

154

1,192

1,303

1,648

1,735

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
124
124 

Notes to the financial statements 

Note 13 Provisions for Impairment (continued) 

Loans recovered by industry classification
Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total Australia

Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total overseas
Total loans recovered

Note 14 Property, Plant and Equipment 

Land and Buildings (1)
At 30 June valuation

Total land and buildings 

Leasehold Improvements
At cost

Accumulated depreciation

Closing balance

Equipment
At cost

Accumulated depreciation

Closing balance

Total property, plant and equipment held for own use

Assets Held for Lease
At cost

Accumulated depreciation

Closing balance

Other Property, Plant and Equipment (2)
At cost

Accumulated depreciation

Closing balance
Total property, plant and equipment

2017

$M

2016

$M

2015

$M

2014

$M

Group

2013

$M

-

-

8

4

-

113

6

13

144

-

-

1

1

-

8

-

-

-

-

6

4

-

106

5

27

148

-

3

3

1

-

8

-

2

17

165

10

154

2017

$M

426

426

1,339

(885)

454

1,652

(1,188)

464

1,344

212

(62)

150

-

-

-

Bank

2016

$M

446

446

1,307

(817)

490

1,502

(1,106)

396

1,332

247

(76)

171

-

-

-

1,494

1,503

-

-

1

3

1

170

7

12

194

-

-

-

1

1

11

-

3

16

210

-

1

27

3

1

154

4

21

211

-

-

1

1

-

10

-

2

14

225

2017

$M

471

471

1,589

(1,024)

565

2,044

(1,496)

548

1,584

1,437

(319)

1,118

1,189

(18)

1,171

3,873

-

-

9

3

-

125

4

24

165

-

-

-

1

-

10

-

-

11

176

Group

2016

$M

496

496

1,557

(952)

605

1,891

(1,406)

485

1,586

1,558

(271)

1,287

1,067

-

1,067

3,940

(1)  Had land and buildings been measured using the cost model rather than fair value, the carrying value would have been $243 million (2016: $270 million) 

for Group and $231 million (2016: $249 million) for Bank. 

(2)  Relates to property, plant and equipment held via a partly owned fund within the Group’s life insurance business. The investment in the fund is used to 

back life insurance policy liabilities. As a result the underlying property, plant and equipment is not considered to be held for the use of the Bank. 

The majority of the above amounts have expected useful lives longer than 12 months after the Balance Sheet date. There are no 
significant items of property, plant and equipment that are currently under construction. 

Notes to the financial statements 

125
125 

Note 14 Property, Plant and Equipment (continued) 

Land and buildings are carried at fair value based on independent valuations performed during the year; refer to Note 1(w). 

These fair values fall under the Level 3 category of the fair value hierarchy as defined in Note 40. 

Reconciliation of the carrying amounts of Property, Plant and Equipment is set out below: 

Land and Buildings
Carrying amount at the beginning of the year

Additions

Disposals

Net revaluations

Depreciation

Foreign currency translation adjustment

Carrying amount at the end of the year

Leasehold Improvements
Carrying amount at the beginning of the year

Additions

Disposals

Depreciation

Foreign currency translation adjustment

Carrying amount at the end of the year

Equipment
Carrying amount at the beginning of the year

Additions

Disposals

Depreciation

Foreign currency translation adjustment

Carrying amount at the end of the year

Assets Held for Lease
Carrying amount at the beginning of the year

Additions

Disposals

Impairment losses

Depreciation

Foreign currency translation adjustment

Carrying amount at the end of the year

Other Property, Plant and Equipment
Carrying amount at the beginning of the year

Acquisitions attributed to business combinations

Additions

Depreciation

Foreign currency translation adjustment

Carrying amount at the end of the year

2017

$M

Group

2016

$M

2017

$M

Bank

2016

$M

496

6

(31)

32

(32)

-

471

605

107

(9)

(135)

(3)

565

485

259

(22)

(174)

-

548

1,287

229

(304)

(6)

(88)

-

463

73

(14)

2

(31)

3

496

609

148

(18)

(137)

3

605

378

260

(8)

(149)

4

485

1,383

448

(385)

(69)

(107)

17

1,118

1,287

1,067

120

-

(18)

2

-

693

330

-

44

1,171

1,067

446

5

(22)

28

(31)

-

426

490

85

(6)

(113)

(2)

454

396

225

(13)

(144)

-

464

171

6

(12)

(2)

(13)

-

150

-

-

-

-

-

-

416

70

(11)

1

(30)

-

446

496

130

(16)

(118)

(2)

490

304

218

(6)

(120)

-

396

293

8

(104)

-

(26)

-

171

-

-

-

-

-
-  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
 
126
126 

Notes to the financial statements  

Note 15 Intangible Assets 

Goodwill 
Purchased goodwill at cost

Closing balance 

Computer Software Costs
Cost

Accumulated amortisation

Closing balance 

Core Deposits (1)
Cost

Accumulated amortisation 

Closing balance 

Brand Names (2)
Cost

Accumulated amortisation

Closing balance 

Other Intangibles (3)
Cost

Accumulated amortisation

Closing balance 
Total Intangible assets

2017

$M

7,872

7,872

4,329

(2,395)

1,934

495

(495)

-

190

(1)

189

154

(125)

29

Group

2016

$M

7,925

7,925

3,823

(1,595)

2,228

495

(495)

-

190

(1)

189

156

(114)

42

2017

$M

2,522

2,522

3,792

(2,057)

1,735

495

(495)

-

186

-

186

38

(32)

6

10,024

10,384

4,449

Bank

2016

$M

2,522

2,522

3,361

(1,300)

2,061

495

(495)

-

186

-

186

38

(29)

9
4,778  

(1)  Core deposits represent the value of the Bankwest deposit base compared to the avoided cost of alternative funding sources such as securitisation and 
wholesale funding. This asset  was acquired on 19 December  2008 with a useful life of seven  years based on the  weighted average attrition rate of the 
Bankwest deposit portfolio. It was fully amortised during the 2016 financial year.  

(2)  Brand names predominantly represent the value of royalty costs foregone by the Group through acquiring the Bankwest brand name. The royalty costs 
that would have been incurred by an entity using the Bankwest brand name are based on an annual percentage of income generated by Bankwest. The 
Bankwest brand name has an indefinite useful life. It is not subject to amortisation, but is subject to annual impairment testing. No impairment was required 
as a result of this test. The balance also includes Count Financial Limited brand  name ($4 million) that is amortised over  the estimated useful life of 20 
years.  

(3)  Other intangibles include the value of credit card relationships acquired from Bankwest and Count franchise relationships. This value represents future net 
income  generated  from  the  relationships  that  existed  at  Balance  Sheet  date.  The  assets  have  a  useful  life  of  10  years  based  on  the  attrition  rates  of 
customers.  

Impairment Tests for Goodwill and Intangible Assets with Indefinite Lives 

To assess whether goodwill and other assets with indefinite useful lives are impaired, the carrying amount of a cash-generating 
unit or a group of cash-generating units are compared to the recoverable amount. The recoverable amount is determined based 
on fair value less cost to sell, using an earnings multiple applicable to that type of business. The category of this fair value is Level 
3 as defined in Note 40. 

Earnings  multiples  relating  to  the  Group‘s  Banking  and  Wealth  Management  cash-generating  units  are  sourced  from  publicly 
available  data  associated  with  Australian  businesses  displaying  similar  characteristics  to  those  cash-generating  units,  and  are 
applied to current earnings. The key assumption is the Price-Earnings (P/E) multiple observed for these businesses, which for the 
Banking businesses (excluding IFS) were in the range of 12.4 – 12.8 (2016: 10.4 – 12.4), for the IFS businesses 5.9 – 14.5 (2016: 
6.2 – 16.4) and for Wealth Management businesses were in the range of 12.0 – 18.4 (2016: 11.6 – 15.1). 

 
 
 
 
Notes to the financial statements 

127
127

Note 15 Intangible Assets (continued) 

Goodwill Allocation to Cash-Generating Units 

Retail Banking Services 

Business and Private Banking

Wealth Management

New Zealand

IFS and Other

Total

Reconciliation of the carrying amounts of Intangible Assets is set out below: 

Goodwill 
Opening balance

Additions
Transfers/disposals/other adjustments (1)
Closing balance 

Computer Software Costs
Opening balance
Additions (2)
Amortisation and write-offs

Closing balance 

Core Deposits
Opening balance

Amortisation

Closing balance 

Brand Names
Opening balance

Amortisation

Closing balance 

Other Intangibles
Opening balance

Additions

Disposals

Amortisation

Closing balance 

Includes foreign currency revaluation.

(1) 
(2)  Primarily relates to internal development costs. 

2017

$M

4,149

297

2,678

697

51

7,872

Group 

2016

$M

4,149

297

2,732

698

49

7,925

2017

$M

Bank

2016

$M

2,522

2,522

-

-

-

-

2,522

2,522

2,061

404

(730)

1,735

1,944

450

(333)

2,061

-

-

-

186

-

186

9

-

-

(3)

6

34

(34)

-

186

-

186

14

-

-

(5)

9

2017

$M

7,925

16

(69)

7,872

2,228

491

(785)

1,934

-

-

-

189

-

189

42

2

-

(15)

29

Group

2016

$M

7,599

304

22

7,925

2,089

519

(380)

2,228

34

(34)

-

189

-

189

59

2

-

(19)

42

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457128
128 

Notes to the financial statements 

Note 16 Other Assets 

Accrued interest receivable

Accrued fees/reimbursements receivable

Securities sold not delivered

Intragroup current tax receivable

Current tax assets
Prepayments (1)
Life insurance other assets

Defined benefit superannuation plan surplus

Other

Total other assets

2017

$M

2,326

1,348

2,352

-

23

257

524

426

626

Group

2016

$M

2,312

1,110

2,177

-

17

260

537

261

487

2017

$M

3,097

137

1,833

302

-

182

-

426

480

Bank

2016

$M

3,118

157

1,726

213

-

200

39

261

283

7,882

7,161

6,457

5,997

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1. 

Except  for  the  defined  benefits  superannuation  plan  surplus,  the  majority  of  the  above  amounts  are  expected  to  be  recovered 
within 12 months of the Balance Sheet date. 

Note 17 Deposits and Other Public Borrowings 

Australia
Certificates of deposit

Term deposits

On-demand and short-term deposits

Deposits not bearing interest

Securities sold under agreements to repurchase

Total Australia

Overseas
Certificates of deposit

Term deposits

On-demand and short term deposits

Deposits not bearing interest

Securities sold under agreements to repurchase

Total overseas
Total external deposits and other public borrowings

2017

$M

39,854

158,453

293,579

41,787

16,175

549,848

12,496

36,308

24,012

3,896

95

76,807

626,655

Group

2016

$M

43,762

138,443

281,648

35,164

17,124

516,141

9,098

32,069

27,327

3,410

-

71,904

588,045

2017

$M

41,856

158,691

292,819

41,764

16,406

551,536

10,021

8,047

1,605

49

95

19,817

571,353

Bank

2016

$M

45,639

138,664

281,059

35,145

17,305

517,812

6,254

9,359

2,597

64

-

18,274

536,086

The majority of the amounts are due to be settled within 12 months of the Balance Sheet date.  

The contractual maturity profile of Certificates of deposit and Term deposits are shown in the table below: 

Group

At 30 June 2017

Maturing

Maturing

Maturing

Maturing

Three

Between

Between Six

Months or

Three and

and Twelve

Less

Six Months

Months

$M

$M

$M

18,384

97,878

116,262

4,749

18,906

23,655

139,917

12,417

22,869

35,286

1,750

10,234

11,984

47,270

2,908

29,164

32,072

5,957

4,779

10,736

42,808

after

Twelve

Months

$M

6,145

8,542

14,687

40

2,389

2,429

Total

$M

39,854

158,453

198,307

12,496

36,308

48,804

17,116

247,111

Australia
Certificates of deposit (1)
Term deposits

Total Australia

Overseas
Certificates of deposit (1)
Term deposits

Total overseas
Total certificates of deposits and term deposits

(1)  All certificates of deposit issued by the Group are for amounts greater than $100,000. 

Notes to the financial statements 

129
129

Note 17 Deposits and Other Public Borrowings (continued) 

Maturing

Maturing

Maturing

Maturing

Group

At 30 June 2016

Three

Between

Between Six

Months or

Three and

and Twelve

Less

Six Months

Months

$M

$M

$M

Australia
Certificates of deposit (1)
Term deposits

Total Australia

Overseas
Certificates of deposit (1)
Term deposits

Total overseas
Total certificates of deposits and term deposits

21,571

84,848

106,419

6,906

16,534

23,440

129,859

11,370

20,852

32,222

1,452

7,815

9,267

41,489

(1)  All certificates of deposit issued by the Group are for amounts greater than $100,000. 

Note 18 Liabilities at Fair Value through Income Statement 

Deposits and other borrowings (1)
Debt instruments (1)
Trading liabilities

2017

$M

7,212

655

2,525

653

26,012

26,665

532

4,851

5,383

32,048

Group

2016

$M

5,695

1,848

2,749

Total liabilities at fair value through Income Statement

10,392

10,292

(1)  These liabilities have been initially designated at fair value through the Income Statement.

after

Twelve

Months

$M

10,168

6,731

16,899

208

2,869

3,077

Total

$M

43,762

138,443

182,205

9,098

32,069

41,167

19,976

223,372

2017

$M

6,197

267

2,525

8,989

Bank

2016

$M

4,416

276

2,749

7,441

Of the above amounts, trading liabilities are expected to be settled within 12 months of the Balance Sheet date for the Group and 
the  Bank.  For  the  Group,  the  majority  of  the  other  amounts  are  expected  to  be  settled  within  12  months  of  the  Balance  Sheet 
date.  For  the  Bank,  the  majority  of  debt  instruments  are  expected  to  be  settled  more  than  12 months  after  the  Balance  Sheet 
date. 

The amount that would be contractually required to be paid at maturity to the holders of the financial liabilities designated at fair 
value  through  Income  Statement  for  the  Group  is  $7,878  million  (2016:  $7,345 million)  and  for  the  Bank  is  $6,437  million 
(2016: $4,501 million). 

Note 19 Other Provisions  

Employee entitlements

General insurance claims

Self insurance and non-lending losses

Dividends

Compliance, programs and regulation

Restructuring costs

Other

Total other provisions

Maturity Distribution of Other Provisions 

Less than twelve months 

More than twelve months

Total other provisions

Note

5

2017

$M

847

273

232

100

69

52

207

1,780

2017

$M

1,441

339

1,780

Group

2016

$M

823

260

196

90

78

28

181

1,656

Group

2016

$M

1,320

336

1,656

2017

$M

757

-

224

100

69

50

172

1,372

2017

$M

1,089

283

1,372

Bank

2016

$M

730

-

162

90

78

27

162

1,249

Bank

2016

$M

968

281

1,249

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457130
130 

Notes to the financial statements  

Note 19 Other Provisions (continued) 

Reconciliation
General insurance claims:
Opening balance

Additional provisions

Amounts utilised during the year 

Closing balance

Self insurance and non-lending losses: 
Opening balance

Additional provisions

Amounts utilised during the year

Release of provision

Closing balance

Compliance, programs and regulation:
Opening balance

Additional provisions

Amounts utilised during the year

Closing balance

Restructuring:
Opening balance

Additional provisions

Amounts utilised during the year

Closing balance

Other:
Opening balance

Additional provisions

Amounts utilised during the year

Release of provision

Closing balance

Provision Commentary 

General Insurance Claims 

2017

$M

260

548

(535)

273

196

73

(37)

-

232

78

79

(88)

69

28

28

(4)

52

181

127

(76)

(25)

207

Group

2016

$M

2017

$M

314

502

(556)

260

198

15

(17)

-

196

193

-

(115)

78

43

-

(15)

28

146

60

(11)

(14)

181

-

-

-

-

162

73

(11)

-

224

78

78

(87)

69

27

27

(4)

50

162

93

(60)

(23)

172

Bank

2016

$M

-

-

-

-

181

15

(17)

(17)

162

193

-

(115)

78

41

-

(14)

27

97

85

(6)

(14)
162  

This provision is to cover future claims on general insurance contracts that have been incurred but not reported. The provision will 
be realised upon settlement of claims whose maturities were uncertain at the reporting date. 

Self Insurance and Non-Lending Losses 

Self insurance provision relates to non-transferred insurance risks on lending products the Group originates. The self insurance 
provision is reassessed annually in accordance with actuarial advice. 

This provision covers certain non-lending losses, including customer remediation, and represents losses that have not arisen as a 
consequence of an impaired credit decision.  

Compliance, Programs and Regulation  

This provision relates to project and other administrative costs associated with certain compliance and regulatory programs of the 
Group. 

Restructuring  

Provisions are recognised for restructuring activities when a detailed plan has been developed and a valid expectation that the 
plan will be carried out is held by those affected by it. The majority of the provision is expected to be used within 12 months of the 
Balance Sheet date.  

Advice Review Programs 

Certain remediation programs are being undertaken in the Group’s advice business and the current status as at the date of this 
report is as follows:  
 

The  Open  Advice  Review  program  for  customers  of  Commonwealth  Financial  Planning  Limited  (CFPL)  and  Financial 
Wisdom  Limited  (FWL),  who  received  advice  between  1  September  2003  and  1  July  2012.  Registrations  for  the  program 
closed  in  July  2015.  Customer  file  assessments  are  complete  and  remediation  is  ongoing.  The  program’s  independent 
expert,  Promontory  Financial  Group,  released  its  final  report  in  June  2017,  noting  progress  towards  completion  and 
compliance with the program’s documented processes and objectives.  

 
 
 
 
Notes to the financial statements 

131
131 

Note 19 Other Provisions (continued) 

Advice Review Programs (continued) 

 

 

Variations to CFPL's and FWL's licence conditions were agreed with ASIC in August 2014. The licensees are continuing to 
work  with  ASIC  and  the  compliance  expert  to  complete  further  reviews  of  customer  files  for  17  advisers  identified  by  the 
compliance expert. The reviews will assess if the advice provided was appropriate, and where required, customers will be 
remediated.  

A review of service delivery against past adviser service package offerings from 1 July 2007 to 30 June 2015. In instances 
where  the  Group's  records  do  not  show  that  customers  who  paid  for  the  service  package  during  this  period  received  an 
annual  review,  customers  are  being  refunded  with  interest.  Affected  customers  have  been  advised  and  payments  are 
nearing completion.  

The Group has provided for the cost of running these programs, together with anticipated remediation costs. Key assumptions in 
determining  the  remediation  and  program  cost  provisions  include  customer  registrations  and  responses,  remediation  rates  and 
amounts, case complexity and program scope. These have been developed considering historical evidence, current information 
available  and  the  exercise  of  judgement.  As  the  nature  of  these  estimates  and  assumptions  are  uncertain,  the  provisions  may 
change. The Group considers that provisions held are adequate and represent our best estimate of the anticipated future costs.  

The  Group  will  re-evaluate  the  assumptions  underpinning  the  provisions  at  each  reporting  date  as  more  information  becomes 
available. 

Note 20 Debt Issues 

Medium-term notes

Commercial paper

Securitisation notes 

Covered bonds

Total debt issues

Short Term Debt Issues by currency
USD

AUD

GBP

Other currencies

Total short term debt issues 

Long Term Debt Issues by currency (1)
USD

EUR

AUD

GBP

NZD

JPY

Other currencies

Offshore loans (all JPY)

Total long term debt issues

Maturity Distribution of Debt Issues (2)
Less than twelve months

Greater than twelve months

Total debt issues

Note

41

41

2017

$M

96,016

28,800

13,771

28,984

Group

2016

$M

88,343

29,033

12,106

31,802

167,571

161,284

29,856

1,858

5,687

769

38,170

45,343

28,109

32,405

6,059

5,129

3,790

8,158

408

29,008

214

6,741

312

36,275

43,479

28,329

27,223

5,604

4,839

6,547

8,464

524

2017

$M

83,637

26,685

-

24,644

134,966

27,314

1,858

5,687

769

35,628

44,120

22,241

16,883

4,075

1,079

3,680

6,852

408

Bank

2016

$M

79,246

27,105

-

27,863

134,214

27,080

214

6,741

312

34,347

43,013

24,210

13,164

4,283

1,119

6,453

7,101

524

129,401

125,009

99,338

99,867

57,640

109,931

167,571

64,459

96,825

161,284

47,976

86,990

134,966

57,901

76,313

134,214

(1)  Long-term debt disclosed relates to debt issues which have a maturity at inception of greater than 12 months.  
(2)  Represents the remaining contractual maturity of the underlying instrument. 

The  Bank’s  long-term  debt  issues  include  notes  issued  under  the:  USD70 billion  Euro  Medium  Term  Note  Program;  the 
USD50 billion  US  Medium  Term  Note  Program;  the  USD30 billion  Covered  Bond  Program;  ASB  Domestic  Medium  Term  Note 
Program; the USD25 billion CBA New York Branch Medium Term Note Program; EUR7 billion ASB Covered Bond Program and 
other  applicable  debt  documentation.  Notes  issued  under  debt  programs  are  both  fixed  and  variable  rate.  Interest  rate  risk 
associated with the notes is incorporated within the Bank’s interest rate risk framework. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
132
132 

Notes to the financial statements  

Note 20 Debt Issues (continued) 

Short term borrowings by Commercial paper program 
Total
Outstanding at year-end (2)
Maximum amount outstanding at any month end

(1)

Average amount outstanding

US Commercial Paper Program
Outstanding at year-end (2)
Maximum amount outstanding at any month end

Average amount outstanding 

Weighted average interest rate on:

Average amount outstanding

Outstanding at year end

Euro Commercial Paper Program
Outstanding at year-end (2)
Maximum amount outstanding at any month end

Average amount outstanding

Weighted average interest rate on:

Average amount outstanding

Outstanding at year end

2017

2016

Group

2015

             $M (except where indicated)

28,800

33,779

29,226

28,393

31,460

27,593

1. 2%

1. 5%

407

2,789

1,633

1. 0%

1. 2%

29,033

41,453

37,368

27,117

38,528

35,208

0. 5%

0. 8%

1,916

2,925

2,160

0. 7%

0. 9%

37,032

39,774

35,621

35,754

38,147

34,018

0. 3%

0. 3%

1,278

2,327

1,603

0. 7%

0. 9%

(1)  Short term borrowings include callable medium term notes of $9,370 million which have been excluded from the table above. 
(2)  The amount outstanding at year end is measured at amortised cost. 

Exchange rates utilised (1)
AUD 1.00  =

As At

As At

30 June

30 June

2017

0. 7684

0. 6720

0. 5903

1. 0493

2016

0. 7431

0. 6689

0. 5534

1. 0470

86. 1110

76. 2441

Currency

USD

EUR

GBP

NZD

JPY

(1)  End of day, Sydney time. 

Guarantee Arrangement 
Guarantee under the Commonwealth Bank Sale Act 

Historically,  the  due  payment  of  all  monies  payable  by  the  Bank  was  guaranteed  by  the  Commonwealth  of  Australia  under 
section 117  of  the  Commonwealth  Banks  Act  1959  (as  amended)  at  30 June 1996.  With  the  sale  of  the  Commonwealth’s 
shareholding  in  the  Bank  this  guarantee  has  been  progressively  phased  out  under  transitional  arrangements  found  in  the 
Commonwealth Bank Sale Act 1995. 

Demand deposits are no longer guaranteed by the Commonwealth under this guarantee. However, debt issues payable by the 
Bank under a contract entered into prior to 19 July 1996 remain guaranteed until maturity. 

Note 21 Bills Payable and Other Liabilities 

Bills payable

Accrued interest payable
Accrued fees and other items payable (1)
Defined benefit superannuation plan deficit

Securities purchased not delivered

Unearned income

Life insurance other liabilities and claims payable

Other

Total bills payable and other liabilities

Note

35

2017

$M 

1,495

2,633

2,586

11

2,771

1,430

297

709

11,932

Group 

2016

$M 

948

2,659

2,568

51

1,438

1,018

214

993

9,889

2017

$M 

1,431

1,920

1,693

11

2,297

1,007

-

2,550

10,909

Bank 

2016

$M 

891

1,925

1,755

51

964

599

81

5,376
11,642  

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.  

Other  than  the  defined  benefit  superannuation  plan  deficit,  the  majority  of  the  amounts  are  expected  to  be  settled  within 
12 months of the Balance Sheet date. 

 
 
 
 
 
 
Notes to the financial statements 

133
133 

Note 22 Loan Capital 

Currency 

Amount (M) Footnotes

Tier 1 Loan Capital
Undated

Undated

Undated

Undated

Undated

Total Tier 1 Loan Capital

Tier 2 Loan Capital
AUD denominated

USD denominated

JPY denominated

GBP denominated

NZD denominated

EUR denominated

Other currencies denominated

Total Tier 2 Loan Capital

Fair value hedge adjustments

Total Loan Capital

FRN   

USD 100  

PERLS VI   

AUD 2,000  

PERLS VII   

AUD 3,000  

PERLS VIII   

AUD 1,450  

PERLS IX   

AUD 1,640  

(1)

(2)

(2)

(2)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

2017

$M 

130

1,994

2,979

1,435

1,622

8,160

1,773

3,047

850

254

755

3,338

293

10,310

256

18,726

 Group

2016

$M 

135

1,990

2,978

1,437

-

6,540

1,772

2,145

262

270

378

3,351

202

8,380

2017

$M 

130

1,994

2,979

1,435

1,622

8,160

1,773

3,047

850

254

-

3,338

293

9,555

 Bank

2016

$M 

135

1,990

2,978

1,437

-

6,540

1,772

2,145

262

270

-

3,351

202

8,002

624

15,544

244

17,959

596
15,138  

As at the reporting date, the majority of securities of the Group and the Bank are not contractually due for redemption in the next 
12 months (note the Group has the right to call some securities earlier than the contractual maturity date). 

(1) USD100 million Floating Rate Notes 

On  15 October 1986,  the  State  Bank  of  Victoria  issued 
USD125 million of floating rate notes, the current outstanding 
balance  is  USD100 million.  The  floating  rate  notes  are 
perpetual  but  were  able  to  be  redeemed  from  October 1991. 
They were assigned to the Bank on 1 January 1991. 

The Bank entered into an agreement with the Commonwealth 
of  Australia  on  31 December 1991  which  provides  that,  if 
certain events occur, the Bank may either issue CBA ordinary 
shares  to  the  Commonwealth  of  Australia,  or  (with  the 
consent  of  the  Commonwealth  of  Australia)  conduct  a 
renounceable  rights  issue  for  CBA  ordinary  shares  to  all 
shareholders.  The  capital  raised  must  be  used  to  pay  any 
amounts due and payable on the floating rate notes. 

The  floating  rate  notes  were  issued  into  the  international 
markets  and  are  subject  to  English  law.  They  qualify  as 
Additional  Tier  1  Capital  of  the  Bank  under  the  Basel  III 
transitional  arrangements 
instruments  as 
implemented by APRA.  

for  capital 

(2) PERLS VI, PERLS VII, PERLS VIII and PERLS IX 

the  Bank 

On  17 October 2012,  the  Bank  issued  $2,000 million  of 
Perpetual  Exchangeable  Resaleable  Listed  Securities 
(PERLS  VI).  On  1 October 2014, 
issued 
$3,000 million  of  CommBank  PERLS  VII  Capital  Notes. 
issued 
(PERLS  VII).  On  30  March  2016, 
$1,450 million  of  CommBank  PERLS  VIII  Capital  Notes 
(PERLS  VIII).  On  31  March  2017,  the  Bank  issued  $1,640 
million  of  CommBank  PERLS  IX  Capital  Notes  (PERLS  IX). 
PERLS  VI,  PERLS  VII,  PERLS  VIII  and  PERLS  IX  are 
subordinated, unsecured notes.  

the  Bank 

PERLS VI, PERLS VII, PERLS VIII and PERLS IX are listed 
on  the  ASX  and  are  subject  to  New  South  Wales  law.  They 
qualify as Additional Tier 1 Capital of the Bank under Basel III 
as implemented by APRA. 

 (3) AUD denominated Tier 2 Loan Capital issuances 
 

$25 million  subordinated  floating  rate  notes,  issued 
April 1999, due April 2029; 

 

 

$1,000 million 
November 2014, due November 2024; and 

subordinated 

notes 

issued 

$750  million  subordinated  notes  issued  June  2016,  due 
June 2026. 

(4) USD denominated Tier 2 Loan Capital issuances 
 

USD350 million  subordinated  fixed  rate  notes,  issued 
June 2003, due June 2018; and 

 

 

USD1,250  million  subordinated  notes  issued  December 
2015, due December 2025; and 

USD750  million  subordinated  EMTN  (Euro  Medium 
Term Notes) issued October 2016, due October 2026.  

 

 (5) JPY denominated Tier 2 Loan Capital issuances 
 
JPY20 billion  perpetual  subordinated  EMTN, 
February 1999;  
JPY40  billion  subordinated  EMTNs  issued  December 
2016  (three  tranches  JPY20  billion,  JPY10  billion  and 
JPY10 billion), due December 2026; and 
JPY13.3 billion subordinated EMTN issued March 2017, 
due March 2027.  

issued 

 

(6) GBP denominated Tier 2 Loan Capital issuances 
  GBP150 million  subordinated  EMTN,  issued  June 2003, 

due December 2023. 

(7) NZD denominated Tier 2 Loan Capital issuances 

 

NZD400  million  subordinated,  unsecured  notes,  issued 
April 2014, due June 2024:  

On  17 April 2014,  a  wholly  owned  entity  of  the  Bank 
(ASB 
NZD400 million 
subordinated, unsecured notes (ASB Notes) with a face 
value of NZD1 each; and 

Limited) 

issued 

Bank 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
     
 
 
134
134 

Notes to the financial statements  

Note 22 Loan Capital (continued) 
 

NZD400  million  subordinated,  unsecured  notes,  issued 
November 2016, due December 2026: 

On  30  November  2016,  ASB  Bank  Limited  issued 
NZD400  million  subordinated,  unsecured  notes  (ASB 
Notes 2) with a face value of NZD1 each.  

ASB Notes and ASB Notes 2 are listed on the New  Zealand 
Stock  Exchange  (NZX)  debt  market  and  are  subject  to  New 
South  Wales  and  New  Zealand  law.  They  qualify  as  Tier  2 
Capital of the Bank and ASB under Basel III as implemented 
by APRA and the RBNZ. 

(8) EUR denominated Tier 2 Loan Capital Issuances 
 

EUR1,000 million 
subordinated 
August 2009, due August 2019; and 

notes, 

issued 

 

EUR1,250 million  subordinated  notes  issued  April 2015, 
due April 2027. 

(9) Other foreign currency denominated Tier 2 Loan 
Capital Issuances 
 

CNY1,000 million 
subordinated 
March 2015, due March 2025; and 

notes 

issued 

 

HKD608 million subordinated EMTN issued March 2017, 
due March 2027.  

All  Tier  2  Capital  securities  issued  prior  to  1 January 2013 
qualify  as  Tier  2  Capital  of  the  Bank  under  the  Basel  III 
transitional  arrangements 
instruments  as 
implemented  by  APRA.  All  Tier  2  Capital  securities  issued 
after  1 January 2013  qualify  as  Tier  2  Capital  of  the  Bank 
under Basel III as implemented by APRA. 

for  capital 

PERLS VI, PERLS VII, PERLS VIII, PERLS IX, and all Tier 2 
Capital securities issued after 1 January 2013, are subject to 
Basel III, under which these securities must be exchanged for 
a variable number of CBA ordinary shares or written down if a 
capital trigger event (PERLS VI, PERLS VII, PERLS VIII, and 
PERLS IX only) or a non-viability trigger event (all securities) 
occurs. Any exchange will occur as described in the terms of 
the applicable instrument documentation.  

Note 23 Shareholders’ Equity 

Ordinary Share Capital 

Ordinary Share Capital

Shares on issue:

Opening balance

Issue of shares (net of issue costs)
Dividend reinvestment plan (net of issue costs) (1)

Less treasury shares: 

Opening balance
Purchase of treasury shares (2)
Sale and vesting of treasury shares (2)

2017

$M 

34,129

(6)

1,143

35,266

(284)

(92)

81

(295)

Group 

2016

$M 

27,898

5,022

1,209

34,129

(279)

(108)

103

(284)

2017

$M 

34,125

(6)

1,143

35,262

-

-

-

-

Closing balance

34,971

33,845

35,262

Bank 

2016

$M 

27,894

5,022

1,209

34,125

-

-

-

-
34,125

(1)  The  determined  dividend  includes  an  amount  attributable  to  Dividend  Reinvestment  Plan  (DRP)  of  $558  million  (interim  2016/2017),  $586  million  (final 
2015/2016),  $552 million  (interim  2015/2016)  and  $655  million  (final  2014/2015)  with  $557 million,  $586  million,  $552 million  and  $657  million  ordinary 
shares being issued under plan rules respectively which include the carry forward of DRP balance from previous dividends. 

(2)  The movement in treasury shares held within Life Insurance Statutory Funds, and 2,658,100 shares acquired at an average price of $79.65 for the purpose 
of satisfying the Company’s obligations under various equity settled share plans. Other than shares purchased as part of the Non-Executive Director fee 
sacrifice arrangements disclosed in Note 24, shares purchased were not on behalf of or initially allocated to a director. 

Number of shares on issue
Opening balance (excluding treasury shares deduction)

Issue of shares

Dividend reinvestment plan issues:

2014/2015 Final dividend fully paid ordinary shares $74.75

2015/2016 Interim dividend fully paid ordinary shares $72.68

2015/2016 Final dividend fully paid ordinary shares $72.95

2016/2017 Interim dividend fully paid ordinary shares $83.21

Closing balance (excluding treasury shares deduction)
Less: treasury shares (1)
Closing balance

2017

Shares 

Group 

2016

Shares 

2017

Shares 

Bank 

2016

Shares 

1,715,142,177

1,627,592,713

1,715,142,177

1,627,592,713

-

-

-

71,161,207

8,790,794

7,597,463

-

-

-

8,036,332

6,689,652

-

-

8,036,332

6,689,652

71,161,207

8,790,794

7,597,463

-

-

1,729,868,161

1,715,142,177

1,729,868,161

1,715,142,177

(3,854,763)

(4,080,435)

-

-

1,726,013,398

1,711,061,742

1,729,868,161

1,715,142,177  

(1)  Relates to Treasury shares held within the Life Insurance statutory funds and the employees share scheme trust. 

 
 
 
 
 
Notes to the financial statements 

135
135

Note 23 Shareholders’ Equity (continued) 

Ordinary Share Capital (continued) 

Ordinary shares have no par value and the Company does not have a limited amount of share capital. 

Ordinary shares entitle holders to receive dividends payable to ordinary shareholders and to participate in the proceeds available 
to ordinary shareholders on winding up of the Company in proportion to the number of fully paid ordinary shares held. 

On a show of hands every holder of fully paid ordinary shares present at a meeting in person or by proxy is entitled to one vote, 
and upon a poll one vote for each share held. 

Other Equity Instruments 

Other equity instruments
Issued and paid up

Number of shares

2017

$M

Shares

-

-

Group

2016

$M

Shares

-

-

2017

$M

Shares

-

-

Bank

2016

$M

406

Shares

300,000

On 15 March 2006, a wholly owned entity of the Bank (CBA Capital Trust II) issued USD700 million of Trust Preferred Securities 
(TPS 2006) into the US capital markets. All TPS 2006 were redeemed for cash on 15 March 2016. Shares issued by the Bank 
were partially redeemed on 15 March 2016 and the remaining shares were fully redeemed on 5 October 2016.  

Retained Profits and Reserves 

Retained Profits
Opening balance (1)
Actuarial gains from defined benefit superannuation plans

Losses on liabilities at fair value due to changes in own credit risk

Realised gains and dividend income on treasury shares

Operating profit attributable to Equity holders of the Bank

Total available for appropriation
Net loss on sale/redemption of other equity (2)
Transfers from/(to) general reserve

Transfers from asset revaluation reserve

Transfers to employee compensation reserve

Interim dividend - cash component

Interim dividend - Dividend Reinvestment Plan

Final dividend - cash component

Final dividend - Dividend Reinvestment Plan

Other dividends

Closing balance

2017

$M

23,435

175

(3)

26

Group

2016

$M

21,340

10

(1)

20

2017

$M

20,430

175

(3)

-

Bank

2016

$M

18,763

10

(1)

-

9,928

9,223

8,979

8,639

33,561

30,592

29,581

27,411

-

33

(27)

-

(2,871)

(558)

(3,222)

(586)

-

26,330

(10)

(120)

19

(2)

(2,829)

(552)

(2,958)

(655)

(50)

23,435

-

(2)

(30)

-

(2,871)

(558)

(3,222)

(586)

-

-

(4)

19

(2)

(2,829)

(552)

(2,958)

(655)

-

22,312

20,430

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1. 
(2) 

Includes other equity instruments and non-controlling interests.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457136
136 

Notes to the financial statements  

Note 23 Shareholders’ Equity (continued) 

Retained Profits and Reserves (continued) 

Reserves
General Reserve
Opening balance

Appropriation (to)/from retained profits

Closing balance

Capital Reserve
Opening balance

Closing balance

Asset Revaluation Reserve
Opening balance

Revaluation of properties

Transfer to retained profits

Tax on revaluation of properties

Closing balance

Foreign Currency Translation Reserve
Opening balance

Currency translation adjustments of foreign operations

Currency translation on net investment hedge

Tax on translation adjustments

Closing balance

Cash Flow Hedge Reserve
Opening balance

Gains and losses on cash flow hedging instruments:

Recognised in other comprehensive income

Transferred to Income Statement:

Interest income

Interest expense

Tax on cash flow hedging instruments

Closing balance

Employee Compensation Reserve
Opening balance

Current period movement

Closing balance

Available-for-Sale Investments Reserve
Opening balance

Net gains and (losses) on revaluation of available-for-sale investments

Net (gains) and losses on available-for-sale investments transferred to

Income Statement on disposal

Tax on available-for-sale investments

Closing balance

Total Reserves

2017

$M

939

(33)

906

-

-

173

32

27

(9)

223

739

(315)

14

19

457

473

(1,282)

(1,241)

1,684

259

(107)

132

32

164

278

414

(464)

(2)

226

1,869

Group 

2016

$M

819

120

939

-

-

191

2

(19)

(1)

173

356

389

(12)

6

739

263

250

(968)

1,018

(90)

473

122

10

132

594

(236)

(222)

142

278

2,734

2017

$M

578

2

580

1,254

1,254

147

28

30

(9)

196

46

(23)

12

-

35

732

(987)

(1,226)

1,258

289

66

132

32

164

226

494

(447)

(12)

261

2,556

Bank 

2016

$M

574

4

578

1,254

1,254

165

1

(19)

-

147

(7)

62

(9)

-

46

530

479

(916)

725

(86)

732

122

10

132

557

(248)

(222)

139

226
3,115  

 
 
 
 
Notes to the financial statements 

137 
137
137 

Note 24 Share-Based Payments 

The Group operates a number of cash and equity settled share plans as detailed below. 

Group Leadership Reward Plan (GLRP) 

The GLRP is the Group’s long-term variable remuneration plan for the CEO and Group Executives. The GLRP focuses on driving 
performance and shareholder alignment in the longer term. 
Participants  are  awarded  a  maximum  number  of  Reward  Rights,  which  may  convert  into  CBA  shares  on  a  1-for-1  basis.  The 
Board has discretion to apply a cash equivalent. 
The Reward Rights may vest at the end of a performance period  of up to four  years subject to the satisfaction of performance 
hurdles as follows:  
 

25% of the award is assessed against Customer Satisfaction compared to ANZ, NAB, Westpac and other key competitors 
for the Group’s wealth management business by reference to independent external surveys; and 

 

75%  of  the  award  is  assessed  against  TSR  compared  to  the  20  largest  companies  listed  on  the  ASX  (by  market 
capitalisation) at the beginning of each respective performance period, excluding resource companies and CBA. 

Each performance hurdle is independent, such that the total number of Reward Rights that vest will be the aggregate of rights 
that vest against the Customer Satisfaction and the TSR hurdles at the end of the performance period.  
A scale is applied to each performance hurdle, to determine the portion of each award that vests as follows: 

Hurdle 
Customer 
satisfaction 

Scale 
 

100% vests where the weighted average ranking for CBA over the performance period is 1st (i.e. 1.00), 
50%  where  CBA’s  weighted  average  ranking  is  2nd  (i.e.  2.00).    If  CBA’s  weighted  average  ranking  is
between 1st and 2nd (i.e. between 1.00 and 2.00), vesting occurs on a sliding scale between 100% and
50% on a pro-rata straight line basis. If CBA’s weighted average ranking is lower than 2nd (i.e. greater 
than 2.00), none of this portion will vest. 

TSR 

 

Full  vesting  applies  where  CBA  is  ranked  in  the  top  quartile  of  the  peer  group  at  the  end  of  the
performance period, 50% will vest if CBA is ranked at the median, with vesting on a sliding scale between
the median and 75th percentile. If the Group’s TSR is ranked below the median of the peer group, none 
of this portion will vest. 

The 2013 financial year award reached the end of its performance period on 30 June 2016 and in line with the plan rules 20.31% 
of the awarded rights vested. 
The following table provides details of outstanding awards of performance rights granted under the GLRP. 

Period

2017

2016

Outstanding

1 July

1,250,589

1,265,446

Granted

295,725

291,188

Vested

(75,442)

(263,969)

Forfeited

(295,973)

(42,076)

Outstanding

30 June

1,174,899

1,250,589

Expense

($'000)

15,658
12,930  

The average fair value at the grant date for TSR and Customer Satisfaction Reward Rights issued during the year was $65.76 
and $83.71 respectively per right (2016: $32.96 and $75.21 respectively). The fair value of TSR hurdled Reward Rights granted 
during the period has been independently calculated at grant date using a Monte-Carlo pricing model. The assumptions included 
in  the  valuation  of  the  2017  financial  year  award  includes  a  risk-free  interest  rate  of  2.27%,  a  nil  dividend  yield  on  the  Bank’s 
ordinary shares and a volatility in the Bank share price of 15%. The fair value for customer satisfaction hurdled Reward Rights 
granted during the period is the closing price of CBA shares on the grant date. 

Group Rights Plan (GRP) 

The  GRP  facilitates  mandatory  short-term  variable  remuneration  deferral,  sign-on  incentives  and  retention  awards.  Participants 
are  awarded  rights  to  shares,  that  vest  on  a  1-for-1  basis,  provided  the  participant  remains  in  employment  of  the  Group  until 
vesting date. The Board has discretion to apply a cash equivalent.  

The following table provides details of outstanding awards of shares granted under the GRP. 

Period

2017
2016

Outstanding
1 July

1,795,728
1,238,974

Granted

1,067,588
825,705

Vested

(673,224)
(181,138)

Forfeited

(64,165)
(87,813)

Outstanding
30 June

2,125,927
1,795,728

Expense
($'000)

70,455
53,097  

The weighted average fair value at grant date of the awards issued during the year was $72.07 (2016: $74.11). 

Employee Share Acquisition Plan (ESAP) 

Under the ESAP eligible employees have the opportunity to receive up to $1,000 worth of shares each year if the Group meets 
the required performance hurdle of growth in the Group’s net profit after tax (“cash basis”). If the hurdle is not met, the Board has 
discretion to determine whether a full award, a partial award or no award is made. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
138

138  Notes to the financial statements 

Note 24 Share-Based Payments (continued)

The number of shares a participant receives is calculated by dividing the award amount by the average price paid for CBA shares 
purchased during the purchase period preceding the grant date. Shares granted are restricted from sale until the earlier of three 
years or until such time as the participant ceases employment with the Group. Participants receive full dividend entitlements and 
voting rights attached to those shares.  

The  Group  achieved  the  performance  target  for  2016  resulting  in  shares  being  awarded  to  each  eligible  employee  during  the 
financial year ended 30 June 2017. The following table provides details of shares granted under the ESAP. 

Period

Allocation date

Participants

 Allocated by Participant

 of Shares Allocated

Issue Price $

Fair Value $

2017

2016

9 Sep 2016

17 Sep 2015

32,049

32,336

13

13

416,637

420,368

71.89

74.88

29,952,034

31,477,156

Number of Shares

Total Number

Total

It  is  estimated  that  approximately  $34 million  of  CBA  shares  will  be  purchased  on  market  at  the  prevailing  market price  for  the 
2017 grant. 

Other Employee Awards 

A number of other plans are operated by the Group, including:  
 
 

The Employee Share (Performance Unit) Plan, which is the cash-based version of the GRP; and 

The International Employee Share Acquisition Plan, which is the cash-based version of the ESAP. 

The following table provides a summary of the movement in awards during the year.  

Period

2017
2016

Outstanding
1 July

298,693
677,708

Granted

269,766
209,170

Vested

(77,300)
(573,959)

Forfeited

(32,395)
(14,226)

Outstanding
30 June

458,764
298,693

Expense
($'000)

17,913
10,447  

The average fair value at grant date of the awards issued during the year was $71.83 (2016: $74.86). 

Salary Sacrifice Arrangements 

The Group facilitates the purchase of CBA shares via salary sacrifice as follows: 

Type 
Australian-based 
employees 
(ESSSP) 

Non-Executive 
Directors  

Arrangements 
 
 

Can elect to sacrifice between $2,000 and $5,000 p.a. of their fixed remuneration and/or annual STI 

Restricted  from  sale  for  a  minimum  of  two  years  and  a  maximum  of  seven  years  or  earlier,  if  the 
employee ceases employment with the Group. 

 

 

Required to defer 20% of post-tax fees until a minimum shareholding requirement of 5,000 shares is 
reached. 

Restricted from sale for ten years or when the Non-Executive Director retires from the Board if earlier. 

Shares  are  purchased  on  market  at  the  prevailing  market  price  at  that  time  and  receive  full  dividend  entitlements  and  voting 
rights. The following table provides details of shares granted under the ESSSP. 

Period

2017

2016

Number of

Average purchase

Participants

shares purchased

828

775

37,310

36,264

price $

77.14

75.66

Total purchase

consideration $

2,878,131
2,743,646  

During  the  year,  two  (2016:  one)  Non-Executive  Directors  applied  $43,427  in  fees  (2016:  28,994)  to  purchase  564  shares 
(2016: 382 shares). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements

139
139 

Note 25 Capital Adequacy  

Capital Management

The Group is an Authorised Deposit-taking Institution (ADI) 
regulated  by  APRA  under  the  authority  of  the  Banking  Act 
1959.  APRA  has  set  minimum 
regulatory  capital 
requirements  for  banks  based  on  the  Basel  Committee  on 
Banking Supervision (BCBS) guidelines.  

The  Basel  III  measurement  and  monitoring  of  capital  has 
been  effective  from  1 January 2013.  APRA  has  adopted  a 
more  conservative  approach  than  the  minimum  standards 
published  by  the  BCBS  and  also  adopted  an  accelerated 
timetable for implementation. The requirements define what 
is acceptable as capital and provide methods of measuring 
the risks incurred by the Bank.  

The  regulatory  capital  requirements  are  measured  for  the 
Extended  Licenced  Entity  Group  (known  as  “Level  1”, 
comprising the Bank and APRA approved subsidiaries) and 
for  the  Bank  and  all  of  its  banking  subsidiaries,  which 
includes ASB Bank (known as “Level 2” or the “Group”). 

All entities which are consolidated for accounting purposes 
are included within the Group capital adequacy calculations 
except for: 
 

The  insurance  and  funds  management  operating 
subsidiaries; and 

 

The  entities  through  which  securitisation  of  Group 
assets are conducted. 

Regulatory  capital  is  divided  into  Common  Equity  Tier  1 
(CET1), Tier 1 and Tier 2 Capital. CET1 primarily consists 
of Shareholders’ Equity, less goodwill and other prescribed 
adjustments. Tier 1 Capital is comprised of CET1 plus other 
capital  instruments  acceptable  to  APRA.  Tier  2  Capital  is 
comprised  primarily  of  hybrid  and  debt 
instruments 
acceptable  to  APRA.  Total  Capital  is  the  aggregate  of 
Tier 1 and Tier 2 Capital. 

The tangible component of the investment in the insurance 
and  funds  management  operations  are  deducted  100% 
from CET1. 

Capital  adequacy  is  measured  by  means  of  a  risk  based 
capital ratio. The capital ratios reflect capital (CET1, Tier 1, 
Tier  2  or  Total  Capital)  as  a  percentage  of  total  Risk 
Weighted  Assets  (RWA).  RWA  represents  an  allocation  of 
risks  associated with  the  Group’s  assets  and  other  related 
exposures. 

The  Group  has  a  range  of  instruments  and  methodologies 
available to effectively manage capital. These include share 
issues  and  buybacks,  dividend  and  DRP  policies,  hybrid 
capital  raising  and  dated  and  undated  subordinated  loan 
capital  issues.  All  major  capital  related  initiatives  require 
approval of the Board. 

The  Group’s  capital  position  is  monitored  on  a  continuous 
basis  and  reported  monthly  to  the  Executive  Committee 
and  at  regular  intervals  throughout  the  year  to  the  Risk 
Committee.  Three-year  capital  forecasts  are  conducted  on 
a  quarterly  basis  with  a  detailed  capital  and  strategic  plan 
presented to the Board annually. 

The  Group’s  capital  ratios  throughout  the  2016  and  2017 
financial  years  were 
in  compliance  with  both  APRA 
minimum  capital  adequacy  requirements  and  the  Board 
Approved  minimums.  The  Group  is  required  to  inform 
APRA immediately of any breach or potential breach of its 
minimum  prudential  capital  adequacy 
requirements, 
including  details of  remedial  action  taken  or  planned  to  be 
taken. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
140

140  Notes to the financial statements 

(iv) Wealth Management

Wealth  Management  includes  Global  Asset  Management 
(including  operations 
in  Asia  and  Europe),  Platform 
Administration  and  Financial  Advice  and  Life  and  General 
Insurance businesses of the Australian operations. 

(v) New Zealand

New Zealand includes the Banking, Funds Management and 
Insurance  businesses  operating  in  New  Zealand  (excluding 
Institutional Banking and Markets). 

(vi) Bankwest

Bankwest  is  active  in  all  domestic  market  segments,  with 
lending  diversified  between  the  business,  rural,  housing  and 
personal markets, including a full range of deposit products. 

(vii) IFS and Other Divisions

The  following  parts  of  the  business  are  included  in  IFS  and 
Other Divisions: 







International  Financial  Services  incorporates  the  Asian
retail  and  business  banking  operations  (Indonesia,
China,  Vietnam  and  India),  associate  investments  in
China  and  Vietnam,  the  life  insurance  operations  in
Indonesia  and  a  financial  services  technology  business
in  South  Africa.  It  does  not  include  the  Business  and
Private  Banking,  Institutional  Banking  and  Markets  and
Colonial  First  State  Global  Asset  Management
businesses in Asia;

Corporate  Centre  includes  the  results  of  unallocated
Group  support  functions  such  as  Investor  Relations,
Group  Strategy,  Marketing,  Secretariat  and  Treasury;
and

Group  wide  elimination  entries  arising  on  consolidation,
raised  provisions  and  other  unallocated
centrally 
revenue and expenses.

Note 26 Financial Reporting by Segments 

The  principal  activities  of  the  Group  are  carried  out  in  the 
business segments below. These segments are based on the 
distribution channels through which the customer relationship 
is being managed. 

During  the  year,  refinements  have  been  made  to  the 
allocation of customer balances and associated revenue and 
expenses  between  business  segments,  including  updated 
transfer  pricing  allocations.  These  changes  have  not 
impacted the Group’s net profit, but have resulted in changes 
to  the  presentation  of  the  Income  Statement  and  Balance 
Sheet  of  the  affected  segments.  There  have  also  been 
changes to the recognition of Global Asset Management long-
term incentives in Wealth Management, as set  out in Note 1 
Accounting  Policies,  which  have  had  a  minor  impact  on  the 
Group’s  cash  net  profit.  Comparative  information  has  been 
restated to reflect these changes.  

The  primary  sources  of  revenue  are  interest  and  fee  income 
(Retail  Banking  Services,  Institutional  Banking  and  Markets, 
Business  and  Private  Banking,  Bankwest,  New  Zealand,  IFS 
and  Other  Divisions)  and  insurance  premium  and  funds 
management  income  (Wealth  Management,  New  Zealand, 
IFS and Other Divisions).  

Revenues  and  expenses  occurring  between  segments  are 
subject to transfer pricing arrangements. All intra-group profits 
are eliminated on consolidation. 

Business  segments  are  managed  on  the  basis  of  net  profit 
after  income  tax  (“cash  basis”).  Management  uses  “cash 
basis” to assess performance and it provides the basis for the 
determination  of  the  Bank’s  dividends.  The  “cash  basis” 
presents  a  clear  view  of  the  Group’s  underlying  operating 
results,  excluding  a  number  of  items  that  introduce  volatility 
and/or  one-off  distortions  of  the  Group’s  current  period 
performance.  These  items,  such  as  hedging  and  IFRS 
volatility, are calculated consistently year on year and do not 
discriminate between positive and negative adjustments. 

(i) Retail Banking Services

Retail  Banking  Services  provides  home  loan,  consumer 
finance and retail deposit products and servicing to all Retail 
bank  customers  and  non-relationship  managed  small 
business  customers.  In  addition,  commission  is  received  for 
the  distribution  of  Wealth  Management  products  through  the 
retail distribution network. 

(ii) Business and Private Banking

Business  and  Private  Banking  provides  specialised  banking 
services  to  relationship  managed  business  and  Agribusiness 
customers,  private  banking  to  high  net  worth  individuals  and 
margin lending and trading through CommSec. 

(iii) Institutional Banking and Markets

insights.  The  client  offering 

Institutional Banking and Markets services the Group’s major 
corporate, 
institutional  and  government  clients  using  a 
relationship  management  model  based  on  industry  expertise 
and 
includes  debt  raising, 
financial  and  commodities  price  risk  management  and 
transactional  banking  capabilities.  Institutional  Banking  and 
Markets  has  international  operations  in  London,  New York, 
Houston, Japan, Singapore, Malta, Hong Kong, New Zealand, 
Beijing and Shanghai. 

s
t
n
e
m
e
t
a
t
s

l
a
i
c
n
a
n
i
f

e
h
t
o
t

s
e
t
o
N

7
1
0
2

M
$

l

a
t
o
T

0
0
6
7
1

,

0
2
5
5

,

0
2
1
3
2

,

6
8
7

4
3
0
2

,

0
4
9
5
2

,

5
6

5
0
0
6
2

,

)
8
7
0
1
1
(

,

)
5
9
0
1
(

,

)
7
2
9
3
(

,

2
3
8
3
1

,

)
4
2
(

1
8
8
9

,

3
7

)
6
2
(

8
2
9
9

,

M
$

6
2
5

5
1
7

8
4

0
7

1
4
2
1

,

)
7
(

9
5
3
1

,

2
5
3
1

,

)
7
4
6
1
(

,

)
4
0
1
(

)
9
9
3
(

)
0
2
(

3
6
1

)
6
5
2
(

-

6
4

)
0
1
2
(

-

-

M
$

4
4
6
1

,

3
4
2

7
8
8
1

,

-

7
8
8
1

,

7
8
8
1

,

)
9
8
(

)
4
9
7
(

)
2
0
3
(

4
0
0
1

,

-

2
0
7

-

)
3
(

9
9
6

)
7
2
(

M
$

4
5
6
1

,

0
9
2

4
4
9
1

,

2
9

8
7
2

)
7
(

4
1
3
2

,

7
0
3
2

,

)
5
6
(

)
9
0
9
(

)
0
6
3
(

3
3
3
1

,

-

3
7
9

-

7
2

0
0
0
1

,

-

-

-

M
$

8
3
4

4
9
8
,
1

2
3
3
,
2

9
7

1
1
4
,
2

)
3
5
6
,
1
(

-

8
5
7

)
1
0
2
(

)
4
(

3
5
5

-

)
3
2
(

0
3
5

M
$

7
0
5
,
1

7
4
3
,
1

4
5
8
,
2

-

-

-

4
5
8
,
2

4
5
8
,
2

)
2
7
0
,
1
(

)
4
6
(

)
2
1
4
(

8
1
7
,
1

-

6
0
3
,
1

-

-

M
$

4
4
0
,
3

5
2
9

9
6
9
,
3

-

-

-

9
6
9
,
3

9
6
9
,
3

)
1
5
5
,
1
(

)
4
7
(

)
5
0
7
(

4
4
3
,
2

-

9
3
6
,
1

-

-

-

-

M
$

5
2
2
,
9

0
0
0
,
2

5
2
2
,
1
1

-

5
2
2
,
1
1

5
2
2
,
1
1

)
2
5
4
,
3
(

)
9
9
6
(

4
7
0
,
7

)
0
1
1
,
2
(

-

4
6
9
,
4

-

-

6
0
3
,
1

9
3
6
,
1

4
6
9
,
4

r
e
h
t
O

d
n
a
S
F
I

t
s
e
w
k
n
a
B

l

d
n
a
a
e
Z

t
n
e
m
e
g
a
n
a
M

s
t
e
k
r
a
M

i

g
n
k
n
a
B

w
e
N

h
t
l
a
e
W

d
n
a
g
n
k
n
a
B

i

e
t
a
v
i
r
P

i

g
n
k
n
a
B

s
e
c
i
v
r
e
S

l

a
n
o
i
t
u
t
i
t
s
n
I

d
n
a
s
s
e
n
i
s
u
B

l
i

a
t
e
R

)
d
e
u
n

i
t

n
o
c
(
s
t
n
e
m
g
e
S
y
b

g
n
i
t
a
r
e
p
o
d
n
a

t
n
e
m

r
i

a
p
m

i

e
r
o
f
e
b
e
m
o
c
n

i

g
n
i
t
a
r
e
p
o
t
e
n

l
a
t
o
T

)
4
(

"
s

i

s
a
b
h
s
a
c
"

-

x
a
t

r
e
t
f
a

t
i
f
o
r
p
t
e
N

x
a
t

e
m
o
c
n

i

e
r
o
f
e
b
t
i
f
o
r
p
t
e
N

t
i
f

e
n
e
b
/
)
e
s
n
e
p
x
e
(

x
a
t
e
t
a
r
o
p
r
o
C

s
t
s
e
r
e
t
n

i

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

e
s
n
e
p
x
e
t
n
e
m

r
i
a
p
m

i

n
a
o
L

)
3
(

s
e
s
n
e
p
x
e
g
n
i
t
a
r
e
p
O

s
e
s
n
e
p
x
e

e
m
o
c
n

i

t
n
e
m
e
g
a
n
a
m
s
d
n
u
F

e
m
o
c
n

i

g
n
i
k
n
a
b

l
a
t
o
T

e
m
o
c
n

i

g
n
i
t
a
r
e
p
o

l
a
t
o
T

)
2
(

e
c
n
e
i
r
e
p
x
e
t
n
e
m
t
s
e
v
n

I

e
m
o
c
n

i

e
c
n
a
r
u
s
n

I

"
s

i

s
a
b
y
r
o
t
u
t
a
t
s
"

-

x
a
t

r
e
t
f
a

t
i
f
o
r
p
t
e
N

s
m
e
t
i

h
s
a
c
-
n
o
n
r
e
h
O

t

n
o
i
t
a
m
r
o
f
n

i

l
a
n
o
i
t
i
d
d
A

l

y
t
i
l
i
t
a
o
v
S
R
F

I
d
n
a
g
n
g
d
e
H

i

i

i

g
n
n
a
m
e
r

’

s
p
u
o
r
G
e
h
t

f
o

l

e
a
s

e
h
t

n
o

i

n
a
g

n
o

i
l
l
i

m
7
9
3
$
a

s
e
d
u
c
n
I

l

i

.
s
s
a
b
x
a
t
-
e
r
p

a

n
o

d
e
t
n
e
s
e
r
p

s

i

e
c
n
e
i
r
e
p
x
e

t
n
e
m
t
s
e
v
n
I

t
e
e
h
S
e
c
n
a
l
a
B

s
t
e
s
s
a

l

t

a
o
T

s
e
i
t
i
l
i

b
a

i
l

l

t

a
o
T

)
1
(

)
2
(

)
3
(

)
4
(

g
n
i
t
r
o
p
e
R

l

i

a
c
n
a
n
F

i

6
2

e
t
o
N

e
m
o
c
n

i

t
s
e
r
e
t
n

i

t

e
N

)
1
(

e
m
o
c
n

i

i

g
n
k
n
a
b
r
e
h
O

t

4
7
3
6
7
9

,

8
5
6
2
1
9

,

1
0
7
4
4
1

,

8
0
8
9
4
2

,

6
6
1
6
8

,

1
9
6
6
5

,

4
8
7
6
8

,

5
2
6
0
8

,

4
1
0
,
2
2

5
5
4
,
7
2

4
3
2
,
3
7
1

7
0
8
,
1
6
1

9
9
4
,
3
8

2
7
9
,
6
0
1

3
0
5
,
6
5
3

3
7
7
,
2
5
2

.
c
n
I
a
s
V
n

i

i

t
n
e
m
t
s
e
v
n

i

141

141 

.
)
e
s
n
e
p
x
e

n
o

i
l
l
i

m
3
2
$
(

t

n
e
m
t
s
u
d
a
n
o

j

i
t

a
u
a
v

l

s
e
r
a
h
s

y
r
u
s
a
e
r
t

d
n
a

)
e
s
n
e
p
x
e
n
o

i
l
l
i

m
3
$
(

s
m
e
t
i

h
s
a
c
-
n
o
n
t
s
e
w
k
n
a
B

i

,
)
n
a
g
n
o

i
l
l
i

m
3
7
$
(

l

y
t
i
l
i
t
a
o
v
S
R
F

I

d
n
a

i

g
n
g
d
e
h

o
t
g
n
i
t
a
e
r

l

s
e
s
s
o

l

d
n
a
s
n
a
g

i

d
e
s

i
l

a
e
r
n
u
s
a

h
c
u
s

,
s
m
e
t
i

h
s
a
c
-
n
o
n

s
e
d
u
c
x
e

l

e
c
n
a
a
b

l

i

s
h
T

.
s
t
e
s
s
a

e
r
a
w

t
f
o
s

i

n
a
t
r
e
c
n
o
n
o
i
t
a
s
i
t
r
o
m
a
f
o

n
o
i
t
a
r
e
e
c
c
a

l

r
o
f

e
s
n
e
p
x
e

f
f
o
-
e
n
o

n
o

i
l
l
i

m
3
9
3
$
a

s
e
d
u
c
n
I

l

)
5
3
1
1
(

,

)
6
4
5
(

)
1
8
(

)
8
3
(

)
9
0
1
(

)
4
1
1
(

)
0
2
2
(

n
o

i
t

i

a
c
e
r
p
e
d
d
n
a
n
o
i
t
a
s
i
t
r
o
m
A

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
142

142 

)
1
(

6
1
0
2

M
$

l

a
t
o
T

5
3
9
6
1

,

0
6
8
4

,

5
9
7
1
2

,

5
9
7

6
1
0
2

,

1
4
1

6
0
6
4
2

,

7
4
7
4
2

,

)
4
3
4
0
1
(

,

)
6
5
2
1
(

,

7
5
0
3
1

,

)
2
9
5
3
(

,

)
0
2
(

5
4
4
9

,

)
3
2
(

)
9
9
1
(

3
2
2
9

,

M
$

2
6
3

6
4
4

8
0
8

5
4

1
5

4

4
0
9

8
0
9

)
5
5
(

)
5
9
2
(

7
3
2

)
0
2
(

)
8
7
(

)
0
6
(

-

)
8
3
1
(

)
8
4
1
1
(

,

-

-

M
$

7
5
6
1

,

7
1
2

4
7
8
1

,

-

4
7
8
1

,

4
7
8
1

,

0
1

)
3
7
7
(

)
3
3
3
(

1
1
1
1

,

-

-

8
7
7

)
7
2
(

1
5
7

)
0
6
(

M
$

1
8
5
1

,

8
8
2

9
6
8
1

,

0
8

2
4
2

6
1

1
9
1
2

,

7
0
2
2

,

)
9
8
8
(

)
0
2
1
(

)
7
1
3
(

8
9
1
1

,

-

1
8
8

)
9
3
1
(

-

2
4
7

-

-

-

M
$

2
0
5

1
9
8
,
1

1
2
1

3
9
3
,
2

4
1
5
,
2

)
1
8
6
,
1
(

-

3
3
8

)
1
2
2
(

-

2
1
6

-

4

6
1
6

M
$

7
1
6
,
1

6
7
2
,
1

3
9
8
,
2

-

-

-

3
9
8
,
2

3
9
8
,
2

)
2
8
0
,
1
(

)
2
5
2
(

9
5
5
,
1

)
9
6
3
(

-

0
9
1
,
1

-

-

M
$

1
0
0
,
3

9
3
8

0
4
8
,
3

-

-

-

0
4
8
,
3

0
4
8
,
3

)
8
8
4
,
1
(

)
6
7
1
(

6
7
1
,
2

)
4
5
6
(

-

2
2
5
,
1

-

-

-

-

M
$

7
1
7
,
8

4
9
7
,
1

1
1
5
,
0
1

-

1
1
5
,
0
1

1
1
5
,
0
1

)
3
7
3
,
3
(

)
3
6
6
(

5
7
4
,
6

)
5
3
9
,
1
(

-

0
4
5
,
4

-

-

0
9
1
,
1

2
2
5
,
1

0
4
5
,
4

r
e
h
t
O

d
n
a
S
F
I

t
s
e
w
k
n
a
B

l

d
n
a
a
e
Z

t
n
e
m
e
g
a
n
a
M

s
t
e
k
r
a
M

i

g
n
k
n
a
B

w
e
N

h
t
l
a
e
W

d
n
a
g
n
k
n
a
B

i

e
t
a
v
i
r
P

i

g
n
k
n
a
B

s
e
c
i
v
r
e
S

l

a
n
o
i
t
u
t
i
t
s
n
I

d
n
a
s
s
e
n
i
s
u
B

l
i

a
t
e
R

)
d
e
u
n

i
t

n
o
c
(
s
t
n
e
m
g
e
S
y
b

g
n
i
t
a
r
e
p
o
d
n
a

t
n
e
m

r
i

a
p
m

i

e
r
o
f
e
b
e
m
o
c
n

i

g
n
i
t
a
r
e
p
o
t
e
n

l
a
t
o
T

)
3
(

"
s

i

s
a
b
h
s
a
c
"

-

x
a
t

r
e
t
f
a

t
i
f
o
r
p
t
e
N

x
a
t

e
m
o
c
n

i

e
r
o
f
e
b
t
i
f
o
r
p
t
e
N

t
i
f

e
n
e
b
/
)
e
s
n
e
p
x
e
(

x
a
t
e
t
a
r
o
p
r
o
C

e
s
n
e
p
x
e
t
n
e
m

r
i
a
p
m

i

n
a
o
L

s
t
s
e
r
e
t
n

i

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

s
e
s
n
e
p
x
e
g
n
i
t
a
r
e
p
O

s
e
s
n
e
p
x
e

e
m
o
c
n

i

t
n
e
m
e
g
a
n
a
m
s
d
n
u
F

e
m
o
c
n

i

g
n
i
k
n
a
b

l
a
t
o
T

e
m
o
c
n

i

g
n
i
t
a
r
e
p
o

l
a
t
o
T

)
2
(

e
c
n
e
i
r
e
p
x
e
t
n
e
m
t
s
e
v
n

I

e
m
o
c
n

i

e
c
n
a
r
u
s
n

I

"
s

i

s
a
b
y
r
o
t
u
t
a
t
s
"

-

x
a
t

r
e
t
f
a

t
i
f
o
r
p
t
e
N

s
m
e
t
i

h
s
a
c
-
n
o
n
r
e
h
O

t

n
o
i
t
a
m
r
o
f
n

i

l
a
n
o
i
t
i
d
d
A

l

y
t
i
l
i
t
a
o
v
S
R
F

I
d
n
a
g
n
g
d
e
H

i

g
n
i
t
r
o
p
e
R

l

i

a
c
n
a
n
F

i

6
2

e
t
o
N

e
m
o
c
n

i

t
s
e
r
e
t
n

i

t

e
N

e
m
o
c
n

i

i

g
n
k
n
a
b
r
e
h
O

t

)
9
4
7
(

)
0
6
1
(

)
7
7
(

)
9
3
(

)
7
8
(

)
2
1
1
(

)
4
1
2
(

n
o

i
t

i

a
c
e
r
p
e
d
d
n
a
n
o
i
t
a
s
i
t
r
o
m
A

1
0
0
3
3
9

,

,

7
3
4
2
7
8

6
9
3
1
3
1

,

8
4
0
2
5
2

,

0
8
8
2
8

,

0
0
1
1
5

,

6
8
3
0
8

,

1
3
8
3
7

,

3
0
0
,
1
2

4
3
2
,
6
2

2
5
2
,
1
8
1

9
1
5
,
4
5
1

1
8
1
,
6
7

2
5
4
,
1
0
1

2
3
6
,
4
3
3

4
2
5
,
8
3
2

t
e
e
h
S
e
c
n
a
l
a
B

s
t
e
s
s
a

l

t

a
o
T

s
e
i
t
i
l
i

b
a

i
l

l

t

a
o
T

n

i

d
e

l
i

a

t

e
d

y
c

i
l

o
p

g
n

i
t

n
u
o
c
c
a

e
v
i
t

n
e
c
n

i

n

i

e
g
n
a
h
c

a

d
n
a

,
s
n
o

i
t

a
c
o

l
l

a

i

g
n
c
i
r
p

r
e

f
s
n
a
r
t

d
e

t

a
d
p
u

i

g
n
d
u
c
n

l

i

l

y
g
o
o
d
o
h
t
e
m
e
s
n
e
p
x
e

d
n
a

e
u
n
e
v
e
r

,
s
e
c
n
a
a
b

l

r
e
m
o
t
s
u
c

f
o

n
o
i
t
a
c
o

l
l

a

e
h
t

o
t

s
t
n
e
m
e
n
i
f
e
r

t
c
e
l
f
e
r

o
t

d
e
t
a
t
s
e
r

n
e
e
b

s
a
h

n
o
i
t
a
m
r
o
f
n

i

e
v
i
t
a
r
a
p
m
o
C

)
1
(

.
)
n
a
g

i

n
o

i
l
l
i

m
4
$
(

t

n
e
m
t
s
u
d
a

j

n
o

i
t

a
u
a
v

l

s
e
r
a
h
s

y
r
u
s
a
e
r
t

d
n
a

)
e
s
n
e
p
x
e
n
o

i
l
l
i

m
7
2
$
(

s
m
e

t
i

h
s
a
c
-
n
o
n
t
s
e
w
k
n
a
B

,
)
e
s
n
e
p
x
e

n
o

i
l
l
i

m
9
9
1
$
(

l

y
t
i
l
i
t
a
o
v
S
R
F

I
d
n
a

i

g
n
g
d
e
h
o
t
g
n
i
t
a
e
r

l

s
e
s
s
o

l

d
n
a
s
n
a
g

i

d
e
s

i
l

a
e
r
n
u
s
a

h
c
u
s

,
s
m
e
t
i

h
s
a
c
-
n
o
n

s
e
d
u
c
x
e

l

e
c
n
a
a
b

l

i

s
h
T

i

.
s
s
a
b
x
a
t
-
e
r
p

a

n
o

d
e
t
n
e
s
e
r
p

s

i

e
c
n
e
i
r
e
p
x
e

t
n
e
m
t
s
e
v
n
I

)
2
(

)
3
(

.
1

e
t

o
N

s
t
n
e
m
e
t
a
t
s

l
a
i
c
n
a
n
i
f

e
h
t
o
t

s
e
t
o
N

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements 

143
143

Note 26 Financial Reporting by Segments (continued) 

Products and Services Information 

Revenue  from  external  customers  by  product  or  service  is  disclosed  in  Note  2.  No  single  customer  amounted  to  greater  than 
10% of the Group’s revenue. 

Geographical Information 

Financial performance and position
Income 
Australia 

New Zealand 
Other locations (1)
Total Income

Non-Current Assets
Australia

New Zealand
Other locations (1)
Total non-current assets 

(2)

2017

$M

37,304

5,099

2,546

44,949

15,301

1,045

329

16,675

%

83. 0

11. 3

5. 7

100. 0

91. 8

6. 2

2. 0

100. 0

2016

$M

36,721

5,015

2,643

44,379

15,687

1,087

326

17,100

Group

Year Ended 30 June

%

82. 7

11. 3

6. 0

100. 0

91. 7

6. 4

1. 9

2015

$M

37,656

5,215

2,456

45,327

14,149

994

297

%

83. 1

11. 5

5. 4

100. 0

91. 7

6. 4

1. 9

100. 0

15,440

100. 0

(1)  Other locations include: United Kingdom, United States, Japan, Singapore, Malta, Hong Kong, Indonesia, China, India, Vietnam and South Africa.
(2)  Non-current assets include Property, plant and equipment, Investments in associates and joint ventures and intangibles.

The geographical segment represents the location in which the transaction was recognised. 

Note 27 Life Insurance 

Life Insurance 

The  following  information  is  provided  to  disclose  the  statutory  life  insurance  business  transactions  contained  in  the  Group 
Financial Statements and the underlying methods and assumptions used in their calculations. 

All  financial  assets  within  the  life  statutory  funds  have  been  determined  to  support  either  life  insurance  or  life  investment 
contracts. Refer to Note 1(dd) – (gg). The insurance segment result is prepared on a business segment basis. 

Summarised Income Statement
Net premium income and related revenue

Outward reinsurance premiums expense

Claims expense

Reinsurance recoveries
Investment revenue (excluding investments in 
subsidiaries)
Increase in contract liabilities

Operating income

Acquisition expenses

Maintenance expenses

Management expenses

Net profit before income tax
Corporate tax expense

Policyholder tax expense

Net profit after income tax

Life Insurance

Life Investment

Contracts

2016

$M

2,077

(291)

(1,437)

244

494

(316)

771

(95)

(239)

(11)

426
(72)

(99)

255

2017

$M

2,045

(273)

(1,592)

260

153

(58)

535

(97)

(226)

(11)

201
(39)

3

165

Contracts

2016

$M

235

-

(82)

-

338

(297)

194

(3)

(54)

(13)

124
(32)

(2)

90

2017

$M

240

-

(106)

-

671

(570)

235

(5)

(53)

(12)

165
(32)

(35)

98

2017

$M

2,285

(273)

(1,698)

260

824

(628)

770

(102)

(279)

(23)

366
(71)

(32)

263

Group

2016

$M

2,312

(291)

(1,519)

244

832

(613)

965

(98)

(293)

(24)

550
(104)

(101)

345

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457144
144 

3

Notes to the financial statements 

Note 27 Life Insurance (continued) 

Sources of life insurance net profit
Net profit after income tax is represented by:

Emergence of planned profit margins

Difference between actual and planned experience

Effects of changes to underlying assumptions
Reversal of previously recognised losses or loss recognition on 
groups of related products
Investment earnings on assets in excess of policyholder 
liabilities
Other movements

Net profit after income tax

Life insurance premiums received and receivable

Life insurance claims paid and payable

Life Insurance 

Life Investment 

Contracts

Contracts

2017

$M

247

(7)

(3)

(100)

28

-

165

2,433

1,620

2016

$M

269

(43)

(2)

(60)

70

21

255

2017

$M

101

2

-

(6)

1

-

98

2016

$M

94

(3)

-

(2)

1

-

90

2,460

1,480

726

1,745

501

1,243

2017

$M

348

(5)

(3)

(106)

29

-

263

3,159

3,365

Group

2016

$M

363

(46)

(2)

(62)

71

21

345

2,961

2,723

The  disclosure  of  the  components  of  net  profit  after  income  tax  is  required  to  be  separated  between  policyholders’  and 
shareholders’  interests.  As  policyholder  profits  are  an  expense  of  the  Group  and  not  attributable  to  shareholders,  no  such 
disclosure is required. 

Reconciliation of movements in
policy liabilities
Contract policy liabilities
Gross policy liabilities opening balance

Movement in policy liabilities reflected in the Income Statement

Contract contributions recognised in policy liabilities

Contract withdrawals recognised in policy liabilities

Non-cash movements

FX translation adjustment

Life Insurance

Life Investment

Contracts

Contracts

2017

2016

2017

2016

$M

$M

$M

$M

4,054
96

3

(47)

(19)

(8)

3,752
344

7

(50)

(17)

18

8,582
570

442

9,159
297

216

(1,637)

(1,163)

-

(18)

-

73

2017

$M

12,636
666

445

(1,684)

(19)

(26)

Group

2016

$M

12,911
641

223

(1,213)

(17)

91

Gross policy liabilities closing balance

4,079

4,054

7,939

8,582

12,018

12,636

Liabilities ceded under reinsurance
Opening balance

Increase in reinsurance assets

Closing balance

Net policy liabilities
Expected to be realised within 12 months

Expected to be realised in more than 12 months

Total net insurance policy liabilities

(385)

(38)

(423)

459

3,197

3,656

(357)

(28)

(385)

479

3,190

3,669

-

-

-

1,475

6,464

7,939

-

-

-

(385)

(38)

(423)

(357)

(28)

(385)

1,872

6,710

8,582

1,934

9,661

11,595

2,351

9,900

12,251

Capital Adequacy of the Group’s Life Insurance Company 

Under the Life Insurance Act 1995, life insurers are required to hold reserves in excess of the amount of policy liabilities. These 
additional reserves are necessary to support the life insurer's capital requirements under its business plan and to provide a buffer 
to absorb unanticipated losses from its activities and, in the event of such losses, enable the life company to continue to meet its 
insurance  obligations.  APRA  has  issued  Life  Prudential  Standard  LPS  110  to  LPS  118  'Capital  Adequacy'  for  determining  the 
level  of  capital  reserves.  These  prudential  standards  prescribe  the  methodology  for  determining  both  the  minimum  capital 
requirements for each of its funds and the composition of assets available to meet these capital requirements.  

The  table  below  shows  the  Capital  Adequacy  Multiple  representing  the  ratio  or  assets  available  for  capital  over  the  capital 
reserve. 

Capital Adequacy Multiple
The Colonial Mutual Life Assurance Society Limited, Australia

2017

Times

1. 58

2016

Times

1. 44

Notes to the financial statements 

145
145

Note 28 Remuneration of Auditors 

During the financial year, the following fees were paid or payable for services provided by the auditor of the Group and the Bank, 
and its network firms: 

a) Audit and audit related services
Audit services

PricewaterhouseCoopers Australian firm

Network firms of PricewaterhouseCoopers Australian firm

Total remuneration for audit services

Audit related services

PricewaterhouseCoopers Australian firm

Network firms of PricewaterhouseCoopers Australian firm

Total remuneration for audit related services

Total remuneration for audit and audit related services

b) Non-audit services
Taxation services

PricewaterhouseCoopers Australian firm

Network firms of PricewaterhouseCoopers Australian firm

Total remuneration for tax related services

Other Services

PricewaterhouseCoopers Australian firm

Network firms of PricewaterhouseCoopers Australian firm

Total remuneration for other services

Total remuneration for non-audit services 
Total remuneration for audit and non-audit services (1)

2017

$'000

16,643

5,167

21,810

5,765

981

6,746

28,556

617

1,601

2,218

4,347

534

4,881

7,099

Group

2016

$'000

15,779

4,886

20,665

3,433

1,083

4,516

25,181

1,215

1,465

2,680

4,741

123

4,864

7,544

35,655

32,725

2017

$'000

10,758

705

11,463

4,952

178

5,130

16,593

197

834

1,031

4,300

-

4,300

5,331

21,924

Bank

2016

$'000

11,271

703

11,974

2,564

374

2,938

14,912

1,161

598

1,759

4,394

-

4,394

6,153

21,065

(1)  An  additional  amount  of  $10,728,963  (2016:  $9,429,368)  was  paid  to  PricewaterhouseCoopers  by  way  of  fees  for  entities  not  consolidated  into  the

Financial Statements. Of this amount, $8,401,175 (2016: $7,279,197) relates to audit and audit-related services. 

The  Audit  Committee  has  considered  the  non-audit  services  provided  by  PricewaterhouseCoopers  and  is  satisfied  that  the 
services and the level of fees are compatible with maintaining  auditors’ independence. All such services were approved by the 
Audit Committee in accordance with pre-approved policies and procedures. 

Audit  related  services  principally  includes  assurance  and  attestation  reviews  of  the  Group’s  foreign  disclosures  for  overseas 
investors,  services  in  relation  to  regulatory  requirements,  acquisition  accounting  advice  as  well  as  reviews  of  internal  control 
systems and financial or regulatory information. 

Taxation services included assistance and training in relation to tax legislation and developments. 

Other services include project assurance, reviews of compliance with legal and regulatory frameworks, review of governance, risk 
and control frameworks as well as benchmarking reviews. 

Note 29 Lease Commitments 

Lease Commitments - Property, Plant and Equipment

Due within one year 

Due after one year but not later than five years 

Due after five years 

Total lease commitments - property, plant and equipment

Lease Arrangements 

2017

$M

662

1,826

2,160

4,648

Group

2016

$M

606

1,847

2,436

4,889

2017

$M

603

1,641

1,951

4,195

Bank

2016

$M

550

1,672

2,212

4,434

Operating leases are entered into to meet the business needs of entities in the Group. Leases are primarily over commercial and 
retail premises and plant and equipment. 

Lease rentals are determined in accordance with market conditions when leases are entered into or on rental review dates. 

The total expected future sublease payments to be received are $99 million as at 30 June 2017 (2016: $110 million). 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457146
146 

3

Notes to the financial statements 

Note 30 Contingent Liabilities, Contingent Assets and Commitments 

Details  of  contingent  liabilities  and  off  Balance  Sheet  business  are  presented  below.  The  face  (contract)  value  represents  the 
maximum  potential  amount  that  could  be  lost  if  the  counterparty  fails  to  meet  its  financial  obligations.  The  credit  commitments 
shown in the table below also constitute contingent assets. These commitments would be classified as loans and other assets in 
the Balance Sheet on the occurrence of the contingent event. 

Credit risk related instruments
Guarantees (1)
Documentary letters of credit (2)
Performance related contingents (3)
Commitments to provide credit (4)
Other commitments (5)
Total credit risk related instruments

Credit risk related instruments
Guarantees (1)
Documentary letters of credit (2) 
Performance related contingents (3)
Commitments to provide credit (4)
Other commitments (5)
Total credit risk related instruments

Face Value 

Credit Equivalent 

Group 

2016

$M

6,216

1,308

2,568

170,742

1,636

182,470

2017

$M

7,424

1,168

2,127

167,205

835

178,759

2016

$M

6,216

1,153

2,560

162,967

1,359

174,255

Bank 

Face Value 

Credit Equivalent 

2016

$M

5,873

1,227

2,568

155,446

1,073

166,187

2017

$M

7,037

1,086

2,127

153,638

711

164,599

2016

$M

5,873

1,075

2,560

149,272

1,036

159,816

2017

$M

7,424

1,183

2,133

173,555

837

185,132

2017

$M

7,037

1,098

2,133

158,567

713

169,548

(1)  Guarantees are unconditional undertakings given to support the obligations of a customer to third parties. 
(2)  Documentary  letters  of  credit  are  undertakings  by  the  Group  and  Bank  to  pay  or  accept  drafts  drawn  by  a  supplier  of  goods  against  presentation  of

documents in the event of payment default by a customer. 

(3)  Performance related contingents are undertakings that oblige the Group and  Bank to  pay third parties should a customer fail to fulfil a  contractual non-

monetary obligation. 

(4)  Commitments to provide credit include all obligations on the part of the Group and Bank to provide credit facilities. As facilities may expire without being 

drawn upon, the notional amounts do not necessarily reflect future cash requirements. 

(5)  Other commitments include underwriting facilities, commitments with certain drawdowns, standby letters of credit and bill endorsements.

Contingent Credit Liabilities 

The  Group  and  Bank  is  party  to  a  range  of  financial  instruments  that  give  rise  to  contingent  and/or  future  liabilities.  These 
transactions are a consequence of the Group’s normal course of business to meet the financing needs of its customers and in 
managing its own risk. These financial instruments include guarantees, letters of credit, bill endorsements and other commitments 
to provide credit. 

These  transactions  combine  varying  levels  of  credit,  interest  rate,  foreign  exchange  and  liquidity  risk.  In  accordance  with  the 
Bank’s  policy,  exposures  to  any  of  these  transactions  (net  of  collateral)  are  not  carried  at  a  level  that  would  have  a  material 
adverse effect on the financial condition of the Bank and its controlled entities. 

Commitments  to  provide  credit  include  both  fixed  and  variable  facilities.  Fixed  rate  or  fixed  spread  commitments  extended  to 
customers  that  allow  net  settlement  of  the  change  in  the  value  of  the  commitment  are  written  options  and  are  recorded  at  fair 
value. Other commitments include the Group’s and Bank’s obligations under sale and repurchase agreements, outright forward 
purchases,  forward  deposits  and  underwriting  facilities.  Other  commitments  also  include  obligations  not  otherwise  disclosed 
above to extend credit, which are irrevocable because they cannot be withdrawn at the discretion of the Group or Bank without 
the  risk  of  incurring  significant  penalty  or  expense.  In  addition,  commitments  to  purchase  or  sell  loans  are  included  in  other 
commitments. 

These transactions are categorised and credit equivalents calculated under APRA guidelines for the risk-based measurement of 
capital adequacy. The credit equivalent amounts are a measure of potential loss to the Group in the event of non-performance by 
the counterparty. 

Under the Basel III advanced internal ratings based approach for credit risk, the credit equivalent amount is the face value of the 
transaction,  on  the  basis  that  at  default  the  exposure  is  the  amount  fully  advanced.  Only  when  approved  by  APRA  may  an 
exposure less than that fully-advanced amount be used as the credit equivalent exposure amount. 

Notes to the financial statements 

147
147

Note 30 Contingent Liabilities, Contingent Assets and Commitments (continued) 
Contingent Credit Liabilities (continued) 

Other Contingent Liabilities 

Services Agreements 

The  maximum  contingent  liability  for  termination  benefits  in 
respect  of  service  agreements  with  the  Chief  Executive 
Officer  and  other  Group  Key  Management  Personnel  at 
30 June 2017 was $5,614,191 (2016: $5,041,791). 

As  the  potential  loss  depends  on  counterparty  performance, 
the  Group  utilises  the  same  credit  policies  in  making 
commitments  and  conditional  obligations  as  it  does  for  on 
Balance  Sheet  instruments.  The  Group  and  Bank  takes 
collateral  where  it  is  considered  necessary  to  support  off 
Balance  Sheet  financial  instruments  with  credit  risk.  If  an 
event has occurred that gives rise to a present obligation and 
it is probable a loss will eventuate, then provisions are raised. 

Failure to Settle Risk 

The  Group  is  subject  to  a  credit  risk  exposure  in  the  event 
that another financial institution fails to settle for its payments 
clearing  activities,  in  accordance  with  the  regulations  and 
procedures of the following clearing systems of the Australian 
Payments  Network  Limited:  The  Australian  Paper  Clearing 
System,  The  Bulk  Electronic  Clearing  System,  The  Issuers 
and  Acquirers  Community  and  the  High  Value  Clearing 
System  (only  if  operating  in  “fallback  mode”).  This  credit  risk 
exposure is unquantifiable in advance, but is well understood, 
and is extinguished upon settlement following each exchange 
during the business day or at 9am next business day. 

Litigation related Contingent Liabilities 

On  3  August  2017,  Australian  Transaction  Reports  and 
Analysis  Centre 
(AUSTRAC)  commenced  civil  penalty 
proceedings against CBA. Full details of which are included in 
Note 44 Subsequent Events.  

The  Group  is  not  engaged  in  any  other  litigation  or  claim 
which  is  likely  to  have  a  materially  adverse  effect  on  the 
business, financial condition or operating results of the Group. 
For  all  litigation  exposure  where  some  loss  is  probable  and 
can  be  reliably  estimated  an  appropriate  provision  has  been 
made.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457148
148 

3

Notes to the financial statements 

Note 31 Risk Management 

Risk Management Framework 

The  Group  has  an  embedded  Risk  Management  Framework 
(Framework)  that  enables  the  appropriate  development  and 
implementation  of  strategies,  policies  and  procedures  to 
manage its risks.  

The  Framework  incorporates  the  requirements  of  APRA’s 
prudential  standard  for  risk  management  (CPS 220),  and  is 
supported by the three key documentary components: 







The  Group’s  Risk  Appetite  Statement  (RAS)  articulates
the  type  and  degree  of  risk  the  Board  is  prepared  to
accept  (Risk  Appetite)  and  the  maximum  level  of  risk
that the institution must operate within (Risk Tolerances).

The  Group’s  Business  Plan  (Plan)  summarises  the
Group’s  approach  to  the  implementation  of  its  strategic
objectives.    The  Plan  has  a  rolling  three  year  duration
and 
its
implementation.

reflects  material 

arising 

risks 

from 

The  Group’s  Risk  Management  Strategy 
(RMS)
describes  each  material  risk,  the  approach  taken  to
managing  these  risks  and  how  this  is  operationalised
through governance, policies and procedures.

This  framework  requires  each  business  to  plan  and  manage 
the  outcome  of  its  risk-taking  activities  including  proactively 
managing its risk profile within risk appetite levels; using risk-
adjusted  outcomes  and  considerations  as  part  of  its  day-to-
day  business  decision-making  processes;  and  establishing 
and maintaining appropriate risk controls. 

These documents, together with the key operational elements 
described  below,  offer  the  Board  the  opportunity  to  direct 
management in its risk taking activities and facilitate dialogue 
between  Board  and  management  about  risk  management 
practices.  

Risk Governance 

The Group is committed to ensuring that its risk management 
practices reflect a high standard of governance. This enables 
Management  to  undertake,  in  an  effective  manner,  prudent 
risk-taking activities.  

The  Board  operates  as  the  highest  level  of  the  Group’s  risk 
governance as specified in its Charter. In addition, an annual 
declaration  is  made  by  the  chairs  of  the  Board  and  Risk 
Committee  to  APRA  on  Risk  Management  as  set  out  in  the 
prudential standard (CPS220). 

The  Risk  Committee  oversees  the  Framework  and  helps 
formulate  the  Group’s  risk  appetite  for  consideration  by  the 
Board.  In particular it: 





Reviews  regular  reports  from  Management  on  the
measurement  of 
the  adequacy  and
effectiveness  of  the  Group’s  risk  management  and
internal controls systems;

risk  and 

Monitors  the  health  of  the  Group’s  risk  culture  (via  both
formal  reports  and  through  its  dialogues  with  the  risk
team  and  executive  management)  and
leadership 
the  Board;  and
reports  any  significant 

issues 

to 



Forms  a  view  on  the  independence  of  the  risk  function
by  meeting  with  the  Group  Chief  Risk  Officer  (CRO)  at
the will of the Committee or the CRO.

The  Group  risk  management  structure  is  a  Three  Lines  of 
Defence (3LoD) model which supports the Framework by: 







Reinforcing that risk is best owned and managed where
it occurs – so the business (Line 1) is responsible for the
management of risk;

Having  a  separate    group  of  experienced  staff  with
specific  risk  management  skills  (Line  2)  to  facilitate  the
development of, and monitor / measure the effectiveness
of  the  risk  management  process  and  systems  used  by
Line 1; and

Having  an  independent  third  group  (Line  3)  provide
assurance 
regulators  and  other
stakeholders  on  the  appropriateness  and  effectiveness
of the activities of Lines 1 and 2.

the  Board, 

to 

Risk Culture 

Risk Culture is the collection of values, ideas, skills and habits 
that  equip  Group  employees  and  directors  to  see  and  talk 
about  risks,  and  make  sound  judgments  in  the  absence  of 
definitive rules, regulations or market signals.    

The Group regards risk culture as an aspect of overall culture.  
As  such,  the  Group’s  risk  culture  flourishes  within  an 
organisational context that emphasises and rewards integrity, 
accountability,  collaboration,  service  and  excellence.  This 
encourages  employees  at  all  levels  to  “speak  up”  if  they 
believe the Group as a whole, their part of the organisation or 
specific  colleagues  are  conspicuously  failing  to  uphold  those 
values, damaging risk culture or taking ill-considered risks. 

APRA requires the Group Board to form a view regarding the 
effectiveness  of  the  institution’s  risk  culture  in  keeping  risk-
taking  within  appetite,  and  to  take  any  corrective  action  that 
may be appropriate. The Board discusses culture and values 
on a continuous basis, and takes action whenever necessary.  

Risk Policies & Procedures 

Risk  Policies  and  Procedures  provide  guidance  to  the 
business  on  the  management  of  each  material  risk.  They 
support the Framework by:  







Summarising the principles and practices to be used by
the Group in identifying and assessing its material risks;

Outlining  a  process  for  monitoring,  communicating  and
reporting risk issues, including escalation procedures for
the reporting of material risks; and

Quantifying the limits (risk tolerances) for major risks and
stating risk actions to which the Group is intolerant.

Notes to the financial statements 

149
149

Note 31 Risk Management (continued) 

Risk Management Infrastructure 

The  Framework  is  supported  by  the  following  Group-wide 
processes: 







A  Management  Information  System  to  measure  and
aggregate material risks across the Group;

A  Risk-Adjusted-Performance  Measurement  (RAPM)
process which is a means of assessing the performance

Material Risks 

of a business after adjustment for its risks and is used as 
a basis for executive incentives; and 

in  combination  with  other 

An  Internal  Capital  Adequacy  Assessment  Process
(ICAAP)  used, 
risk
management  practices  (including  Stress  testing),  to
understand, manage and quantify the Group’s risks; the
outcomes of which are used to inform risk decisions, set
capital buffers and assist strategic planning.

A description of the major risk classes and the Group’s approach to managing them is summarised in the following table: 

Risk Type 

Description 

Governing Policies and Key 
Management Committees 

Key Limits, Standards and Measurement 
Approaches 

Credit Risk 

(refer to Note 32) 

Credit risk is the potential for loss 
arising from the failure of a counterparty 
to meet their contractual obligations to 
the Group. At a portfolio level, credit 
risk includes concentration risk arising 
from interdependencies between 
customers, and concentrations of 
exposures to geographical regions and 
industry sectors. 

Governing Policies:  
  Group Credit Risk 

Management Framework 
  Group Level Credit Risk 

Policies 

Key Management Committee:  
  Executive Risk Committee 

Market Risk 
(including Equity 
Risk) 

(refer to Note 33) 

Market risk is the risk that market rates 
and prices will change and that this 
may have an adverse effect on the 
profitability and/or net worth of the 
Group. This includes changes in 
interest rates, foreign exchange rates, 
equity and commodity prices, credit 
spreads, and the resale value of assets 
underlying operating leases at maturity 
(lease residual value risk). 

Governing Policies: 
  The Group Market Risk 

Manual

  The Group Market Risk Policy 
  Trading Book Policy 

Statement 

Key Management Committee:  
  Asset and Liability Committee 

Liquidity and 
Funding Risk 

(refer to Note 34) 

Liquidity risk is the combined risks of 
not being able to meet financial 
obligations as they fall due (funding 
liquidity risk), and that liquidity in 
financial markets, such as the market 
for debt securities, may reduce 
significantly (market liquidity risk). 

Governing Policies: 
  Group Liquidity Risk 

Management Policy and 
Strategy 

Key Management Committee:  
  Asset and Liability Committee 

The following key credit risk policies set 
credit portfolio concentration limits and 
standards:  
  Large Credit Exposure Policy; 
  Country Risk Exposure Policy; 
  Industry Sector Concentration Policy; 

and 

  Exposure to consumer credit products 

are managed within limits and standards 
set in the Group Level RAS, Business 
Unit (BU) Level RAS and Credit Portfolio 
& Product Standards. 

The measurement of credit risk is primarily 
based on an APRA accredited Advanced 
Internal Ratings Based (AIRB) approach. 

The Group Market Risk Policy sets limits 
and standards with respect to the following: 
  Traded Market Risk; 
  Interest Rates Risk in the Banking Book

(IRRBB); 

  Residual Value Risk; 
  Non-traded Equity Risk; and 
  Market Risk in Insurance Businesses. 

The respective measurement approaches 
for these risks include: 
  Value at Risk, Stress Testing; 
  Market Value Sensitivity, Net Interest 

Earnings at Risk; 

  Profit & Loss Adjustment Account 

Balance, Aggregate Residual Value 
Risk Weighted Exposure, Aggregate 
Residual Value Risk Margin; 
  Aggregate Portfolio Limit; and 
  Value at Risk 

The Group Liquidity Risk Management Policy 
and Strategy sets limits and standards with 
respect to the following: 
  The Liquidity Coverage Ratio, which 

requires liquid assets exceed modelled 30 
day stress outflows; 

  Additional market and idiosyncratic stress 

test scenarios; and 

  Limits that set tolerances for the sources 

and tenor of funding. 

The measurement of liquidity risk uses 
scenario analysis, covering both adverse and 
ordinary operating circumstances.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457150
150 

3

Notes to the financial statements 

Note 31 Risk Management (continued) 

Material Risks (continued) 
Description 
Risk Type 

Governing Policies and Key 
Management Committees 

Key Limits, Standards and Measurement 
Approaches 

Operational 
Risk 

Operational risk is the risk of economic 
loss arising from inadequate or failed 
internal processes, people, systems or 
external events. 

Governing Policies: 
  Group Operational Risk 

Management Framework 

Key Management Committee: 
  Executive Committee 

Compliance 
Risk 

Compliance risk is the risk of legal or 
regulatory sanctions, material financial 
loss, or loss of reputation that the 
Group may incur as a result of its failure 
to comply with its Compliance 
Obligations. 

Governing Policies: 
  Group Operational Risk 
Management Framework

  Compliance Risk Management 

Framework 

  Compliance Incident 

Management Group Policy 

Insurance 
Risk 

Key Management Committee: 
  Executive Committee 

Governing Policies: 
  Product Management Policy 
  Underwriting Policy 
  Claims Management Policy 
  Reinsurance Management 

Policy 

Key Management Committee:  
  Executive Committees of 

insurance writing businesses 

Compliance Obligations are formal 
requirements that may arise from 
various sources including but not 
limited to; laws; regulations; legislation; 
industry standards; rules; codes or 
guidelines. 

Insurance risk is the risk of loss due to 
increases in policy benefits arising from 
variations in the incidence or severity of 
insured events. 

In the life insurance business this arises 
primarily through mortality (death) or 
morbidity (illness or injury) claims being 
greater than expected. In the general 
insurance business, variability arises 
mainly through weather related 
incidents and similar events, as well as 
general variability in home, motor and 
travel insurance claim amounts.  

Insurance risk also covers inadequacy 
in product design, pricing, underwriting, 
claims management and reinsurance 
management as well as variations in 
policy lapses, servicing expenses, and 
option take up rates. 

The Group Operational Risk Management 
Framework sets limits and standards with 
respect to the following: 
  Investigation and reporting of loss, compliance 

and near miss incidents;  

  Comprehensive Risk and Control Self-

Assessment, control assurance and issues 
management processes; and 
  Comprehensive Scenario Analysis 

assessment process (also called Quantitative 
Risk Assessments). 

The measurement of operational risk is based 
on an APRA accredited Advanced 
Measurement Approach. The approach 
combines internal and external loss experience 
and business judgements captured through 
Scenario Analysis. 
The key limits with respect to compliance risk 
are set via the Group Operational Risk 
Management Framework. The Group 
Compliance Risk Management Framework sets 
standards with respect to the understanding of 
obligations, establishing policies and 
procedures, managing non-compliance, 
monitoring and reporting.  

The measurement of compliance risk is 
undertaken within the operational risk 
approach. 

The key limits and standards with respect to 
insurance risk are set via the end-to-end 
policies of insurance writing businesses. The 
major methods include: 
  Sound product design and pricing, to ensure 
that customers understand the extent of their 
cover and that premiums are sufficient to 
cover the risk involved;

  Regular review of insurance experience, so 
that product design, policy liabilities and 
pricing remains sound; 

  Claims management to ensure that claims 
are paid within the agreed policy terms and 
that genuine claims are paid as soon as 
possible after documentation is received and 
reasonable investigations are undertaken; 
and 

  Transferring a proportion of insurance risk to 

reinsurers to keep within risk appetite. 

Insurance risk is measured using actuarial 
techniques which are used to establish the 
likelihood and severity of possible insurance 
claims. Insurance risk is further monitored with 
key financial and performance metrics, such as 
loss ratios, new business volumes and lapse 
rates.   

Notes to the financial statements 

151
151

Note 31 Risk Management (continued) 

Material Risks (continued) 
Risk Type 

Description 

Strategic 
Business Risk 

Strategic Risk is the risk of economic 
loss arising from changes in the 
business environment (caused by 
macroeconomic conditions, 
competitive forces at work, 
technology, regulatory or social 
trends) or internal weaknesses, such 
as a poorly implemented or flawed 
strategy.  

Governing Policies and Key 
Management Committees 

Key Limits, Standards and Measurement 
Approaches 

Governing Policies: 
  Group Risk Management 

Strategy (RMS) 

  Climate Policy Position 

Statement 

The key limits and standards with respect to 
strategic risk are set via the Board’s 
consideration of Group and BU strategic plans 
and the most significant risks (current and 
emerging) arising from these. 

Key Management 
Committee:  
  Executive Committee 

Strategic risk is measured using a combination 
of judgemental assessments captured through 
Scenario Analysis and an internal profit 
simulation model.  
Potential adverse Climate Change impacts are 
measured and managed as an outcome of all 
other material risks. In addition, 
Corporate Responsibility programs and 
initiatives: 
  Commit us to playing our part in limiting 

climate change to well below two degrees 
in line with the Paris Agreement; 

  Support the responsible global transition to 

net zero emissions by 2050; 

  Outline our objectives for safeguarding the 
environment, whilst supporting economic 
growth and development; 

  Consider Environmental, Social and 
Governance (ESG) issues, including 
climate change impacts in assessing our 
relationships with customers and suppliers; 
and 

  Provide guidelines in monitoring and 
reducing our own greenhouse gas 
emissions and energy use. 

Potential adverse Reputational impacts are 
managed as an outcome of all other material 
risks. In addition, the Group: 
  Sets a range of conduct codes to ensure 
we provide a high level of service to our 
customers (as set out in Statement of 
Professional Practices); and

  Has a corporate responsibility plan focused 

on driving positive change through 
education, innovation and good business 
practice.  

Reputational 
Risk  

Reputational risk arises from negative 
perception on the part of customers, 
counterparties, shareholders, 
investors, debt holders, market 
analysts, regulators and other relevant 
stakeholders of the Group. 

Governing Policies: 
  Group RMS 
  Group Environment Policy 
  Climate Policy Position 

Statement 

  Human Rights Position 

Statement

Key Management 
Committee:  
  Executive Committee 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457152
152 

3

Notes to the financial statements 

Note 32 Credit Risk 

Credit Risk Management Principles and Portfolio 
Standards 

The Group has clearly defined credit policies for the approval 
and  management  of  credit  risk.  Credit  policies  apply  to  all 
credit  risks,  with  specific  portfolio  standards  applying  to  all 
major lending areas. These set the minimum requirements in 
assessing  the  integrity  and  ability  of  counterparties  to  meet 
their  contracted 
repayment, 
financial  obligations 
acceptable forms of collateral and security and the frequency 
of credit reviews. 

for 

The  credit  policies  and  frameworks  include  concentration 
limits  which  are  designed  to  achieve  portfolio  outcomes  that 
are  consistent  with  the  Group’s  risk  appetite  and  risk/return 
expectations.  

The  Credit  Portfolio  Assurance  unit,  part  of  Group  Audit  and 
Assurance,  reviews  credit  portfolios  and  business  unit 
compliance  with  credit  policies,  application  of  credit  risk 
ratings and other key practices on a regular basis.  

The credit risk portfolio has two major segments: 

(i) Retail Managed Segment

This  segment  has  sub-segments  covering  housing  loans, 
credit  cards,  personal  loans,  some  leasing  products,  some 
unsecured commercial lending and most secured commercial 
lending up to $1 million. 

Auto-decisioning  is  used  to  approve  credit  applications  for 
eligible counterparties in this segment. Auto-decisioning uses 
a  scorecard  approach  based  on  the  Group’s  historical 
experience  on  similar  applications,  information  from  a  credit 
reference  bureau  and  the  Group’s  existing  knowledge  of  a 
counterparties  behaviour  and  updated  information  provided 
by the counterparty. 

Loan  applications 
that  do  not  meet  scorecard  Auto-
to  a  Risk 
decisioning 
Management  Officer  with  a  Personal  Credit  Approval 
Authority (PCAA) for manual decisioning. 

requirements  may  be 

referred 

After  loan  origination,  these  portfolios  are  managed  using 
behavioural  scoring  systems  and  a  delinquency  band 
approach, e.g. actions taken when loan payments are greater 
than 30 days past due differ from actions when payments are 
greater  than  60  days  past  due,  and  are  reviewed  by  the 
relevant  Risk  Management  or  Business  Unit  Credit  Support 
Team.  

(ii) Risk-Rated Segment

This  segment  comprises  commercial  exposures,  including 
bank  and  sovereign  exposures.  Each  exposure  is  assigned 
an  internal  Credit  Risk-Rating  (CRR)  based  on  Probability  of 
Default (PD) and Loss Given Default (LGD). 

For  credit  risk  rated  exposures  either  a  PD  Rating  Tool  or 
expert  judgement  is  used  to  determine  the  PD.  Expert 
judgement  is  used  where  the  complexity  of  the  transaction 
and/or  the  debtor  is  such  that  it  is  inappropriate  to  rely 
completely  on  a  statistical  model.  External  ratings  may  be 
used as inputs into the expert judgement assessment. 

The CRR is designed to: 

Credit  risk-rated  exposures  are  generally  reviewed  on  an 
individual basis, at least annually, and fall within the following 
categories: 





“Pass” – these credit facilities qualify for approval of new
or increased exposure on normal commercial terms; and

or 

recovery 

prospects) 

“Troublesome  or  Impaired  Assets  (TIAs)”  –  these  credit
facilities  are  not  eligible  for  new  or  increased  exposure,
unless  it  will  protect  or  improve  the  Group’s  position
facilitate
(maximising 
rehabilitation to “pass grade”. Where a counterparty is in
default but the facility is well secured, the facility may be
classed  as  troublesome  but  not  impaired.  Where  a
counterparty’s  facility  is  not  well  secured  and  a  loss  is
expected, 
impaired.
Restructured  facilities,  where  the  original  contractual
arrangements  have  been  modified 
to  provide
concessions  for  the  customer’s  financial  difficulties,  are
rendered non-commercial to the Group.

is  classed  as 

facility 

the 

Default is usually consistent with one or more of the following: 





The  customer  is  90  days  or  more  overdue  on  a
scheduled credit obligation repayment; or

The  customer  is  unlikely  to  repay  their  credit  obligation
to  the  Group  in  full  without  taking  action,  such  as
realising on available security.

Credit Risk Measurement 

The  measurement  of  credit  risk  uses  analytical  tools  to 
calculate  both:  (i)  Expected,  and  (ii)  Unexpected  Loss 
probabilities for the credit portfolio. The use of analytical tools 
is governed by a Credit Rating Governance Committee. 

(i) Expected Loss

Expected Loss (EL) is the product of:







PD;

Exposure at Default (EAD); and

LGD.

The  PD,  expressed  as  a  percentage,  is  the  estimate  of  the 
probability that a client will default within the next 12 months. 

The dollar amount of EAD is the estimate of the amount of a 
facility  that  will  be  outstanding  in  the  event  of  default. 
Estimates are based on downturn economic conditions.  

The estimate is based on the actual amount outstanding, plus 
the  undrawn  amount  multiplied  by  a  credit  conversion  factor 
which  represents  the  potential  rate  of  conversion  from 
undrawn  12  months  prior  to  default  to  drawn  at  default.  For 
most  committed 
the  Group  applies  a  credit 
conversion factor of 100% to the undrawn amount.  

facilities, 

For uncommitted facilities the EAD will generally be the drawn 
balance  only.  For  defaulted  facilities  it  is  the  actual  amount 
outstanding at default. 

For  retail  exposures,  a  modelling  approach  can  be  used 
based on factors including limit usage, arrears and loan type 
to  segment  accounts 
the 
calculation.  

into  homogeneous  pools 

for 

LGD expressed as a percentage, is the estimated proportion 
of  a  facility  likely  to  be  lost  in  the  event  of  default.  LGD  is 
impacted by 







Aid in assessing changes to counterparty credit quality;



Type and level of any collateral held;

Influence  decisions  on  approval,  management  and
pricing of individual credit facilities; and

Provide  the  basis  for  reporting  details  of  the  Group's
credit portfolio.

Notes to the financial statements 

153
153

Note 32 Credit Risk (continued)

Credit Risk Measurement (continued) 







Liquidity and volatility of collateral;

Carrying costs (effectively the costs of providing a facility
that is not generating an interest return); and

Realisation costs.

Various  factors  are  considered  when  calculating  PD,  EAD 
and LGD. Considerations include the potential for default by a 
borrower  due  to  economic,  management,  industry  and  other 
risks, and the mitigating benefits of any collateral or security. 

(ii) Unexpected Loss

In addition to EL, a more stressed loss amount is calculated. 
This Unexpected Loss estimate directly affects the calculation 
of  regulatory  and  internal  economic  capital  requirements. 
Refer  to  the  Performance  Overview  section  and  Note  25  for 
information relating to regulatory capital. 

Credit Risk Mitigation, Collateral and Other Credit 
Enhancements 

The  Group  has  policies  and  procedures  in  place  setting  out 
the  circumstances  where  acceptable  and  appropriate 
collateral  is  to  be  taken  to  mitigate  credit  risk,  including 
valuation parameters, review frequency and independence of 
valuation. 

The  general  nature  of  collateral  that  may  be  taken,  and  the 
balances  held,  are  summarised  below  by  financial  asset 
classes. 

Cash and Liquid Assets 

Collateral  is  not  usually  sought  on  the  majority  of  Cash  and 
liquid  asset  balances  as  these  types  of  exposures  are 
generally considered low risk. However, securities purchased 
under  agreement  to  resell  are  collateralised  by  highly  liquid 
debt securities. The collateral related to agreements to resell 
has  been  legally  transferred  to  the  Group  subject  to  an 
agreement to return them for a fixed price.  

The  Group’s  cash  and 
included 
$20,307 million (2016: $11,629 million) deposited with central 
banks and is considered to carry less credit risk. 

liquid  asset  balance 

Receivables Due from Other Financial Institutions 

Collateral  is  usually  not  sought  on  these  balances  as 
exposures  are  generally  considered  to  be  of  low  risk.  The 
exposures  are  mainly  short  term  and  to  investment  grade 
banks.  

Trading Assets at Fair Value through Income Statement 
and Available-for-Sale (AFS) Investments 

These assets are carried at fair value, which accounts for the 
credit risk. Collateral is not generally sought from the issuer or 
counterparty however collateral may be implicit in the terms of 
the instrument (e.g asset-backed security). Credit derivatives 
have been used to a limited extent to mitigate the exposure to 
credit risk. 

Insurance Assets 

These assets are carried at fair value, which accounts for the 
credit  risk.  Collateral  is  not  generally  sought  or  provided  on 
these  types  of  assets,  other  than  a  fixed  charge  over 
properties  backing  Australian  mortgage  investments.  In  most 
cases  the  credit  risk  of  insurance  assets  is  borne  by 

policyholders.  However,  on  certain  insurance  contracts  the 
Group retains exposure to credit risk. 

Other Assets at Fair Value through Income Statement 

These assets are carried at fair value, which accounts for the 
credit risk. Credit derivatives used to mitigate the exposure to 
credit risk are not significant. 

Derivative Assets 

The Group’s use of derivative contracts is outlined in Note 10. 
The  Group  is  exposed  to  credit  risk  on  derivative  contracts. 
The  Group’s  exposure  to  counterparty  credit  risk  is  affected 
by  the  nature  of  the  trades,  the  creditworthiness  of  the 
counterparty, netting, and collateral arrangements.  

for 

financial  markets  counterparties,  but 

Credit  risk  from  derivatives  is  mitigated  where  possible 
less 
(typically 
frequently 
for  corporate  or  government  counterparties) 
through  netting  agreements,  whereby  derivative  assets  and 
liabilities  with  the  same  counterparty  can  be  offset  and 
clearing  of  trades  with  Central  Counterparties  (CCPs).  The 
International  Swaps  and  Derivatives  Association  (ISDA) 
Master Agreement (or other derivative agreements) are used 
by  the  Group  as  an  agreement  for  documenting  Over-the-
Counter (OTC) derivatives.  

Collateral is obtained against derivative assets, depending on 
the  creditworthiness  of  the  counterparty  and/or  nature  of  the 
transaction. The fair value of collateral held and the potential 
effect  of  offset  obtained  by  applying  master  netting 
agreements are disclosed in Note 42. 

Due from Controlled Entities 

Collateral is not generally taken on these intergroup balances. 

Credit Commitments and Contingent Liabilities 

The Group applies fundamentally the same risk management 
policies  for  off  Balance  Sheet  risks  as  it  does  for  its  on 
Balance Sheet risks. Collateral may be sought depending on 
the  strength  of  the  counterparty  and  the  nature  of  the 
transaction.  Of  the  Group’s  off  Balance  Sheet  exposures, 
$100,078 million (2016: $96,111 million) are secured. 

Loans, Bills Discounted and Other Receivables 

The  principal  collateral 
balances are: 

types 

for 

loans  and  receivable 







Mortgages over residential and commercial real estate;

Charges  over  business  assets  such  as  cash,  shares,
inventory, fixed assets and accounts receivables; and

Guarantees received from third parties.

Collateral security, is generally taken except for government, 
bank  and  corporate  counterparties  that  are  often  externally 
risk-rated  and  of  strong  financial  standing.  Longer  term 
consumer  finance,  such  as  housing  loans,  are  generally 
secured  against  real  estate,  while  short  term  revolving 
consumer credit is generally not secured by formal collateral. 

The  collateral  mitigating  credit  risk  of  the  key  lending 
portfolios  is  addressed  in  the  table  ‘Collateral  held  against 
Loans,  Bills  Discounted  and  Other  Receivables’  within  this 
note.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457154
154 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Maximum Exposure to Credit Risk by Industry and Asset Class before Collateral Held or Other Credit Enhancements 

The tables below detail the concentration of credit exposure assets by significant geographical locations and counterparty types. 
Disclosures do not take into account collateral held and other credit enhancements. 

Group

At 30 June 2017

Bank

Asset

Other

Agri- and Other

Home Constr-

Other

Financ- Comm and

Sovereign

culture Financial

Loans

uction Personal

 $M

 $M

 $M

 $M

 $M

 $M

ing

 $M

Indust.

Other

 $M

 $M

Total

 $M

Australia
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets

21,929

4,711

-

Receivables due from other

financial institutions

-

Assets at fair value through

Income Statement:

Trading

Insurance

Other

Derivative assets

18,107

2,131

51

1,181

Available-for-sale investments

41,323

-

-

-

-

56

-

2,565

1,545

5,806

607

20,037

27,126

-

-

-

-

-

-

-

-

-

-

-

-

53

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

8,811

3,535

453

4,668

294

18,085

8,784

15,425

436,184

3,765

23,183

7,872

120,638

-

1,460

2

16

-

4,073

-

-

1

4

-

6

-

-

38

359

Loans, bills discounted
and other receivables (1)
Bank acceptances
Other assets (2)
Total on Balance Sheet 
Australia

87,049

8,858

99,113

436,184

3,823

23,189

7,872

138,796

17,056

821,940

Credit risk exposures relating to off Balance Sheet assets:
Guarantees

1,092

16

50

8

510

-

Loan commitments

Other commitments 

Total Australia

795

42

1,967

30

7,439

1,040

66,869

2,973

22,495

1

962

-

-

-

10

4,321

39,467

1,849

-

-

-

5,997

142,005

3,934

87,936

10,871

108,684

503,062

8,268

45,684

7,882

184,433

17,056

973,876

Overseas
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets

15,595

3,615

-

Receivables due from other

financial institutions

109

Assets at fair value through

Income Statement:

Trading

Insurance

Other

Derivative assets

2,264

354

-

412

Available-for-sale investments

11,832

-

-

-

-

19

-

7,363

1,712

1,843

-

3,037

2,959

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

265

-

-

2,261

1

1,900

9,848

5,775

49,673

634

1,713

464

32,596

-

41

-

-

-

413

-

-

-

-

-

3

-

8

422

57

Loans, bills discounted
and other receivables (1)
Bank acceptances
Other assets (2)
Total on Balance Sheet 
overseas

32,507

9,867

26,717

49,673

634

1,716

472

35,602

2,023

159,211

Credit risk exposures relating to off Balance Sheet assets:
Guarantees

1,086

1

2

-

Loan commitments

Other commitments

Total overseas
Total gross credit risk

284

26

881

5

32,818

120,754

10,755

21,626

6,335

7,414

1

-

34,139

57,087

37

196

-

867

-

2,017

-

3,733

-

-

-

301

14,423

187

-

-

-

1,427

31,550

219

472

8,354

50,513

2,023

192,407

234,946

19,079

1,166,283

142,823

560,149

9,135

49,417

(1)  Loans, bills discounted and other receivables is presented gross of provisions for impairment and unearned income in line with Note 12.
(2)  For the purpose of reconciling to the Balance Sheet, “Other assets” predominantly comprises assets which do not give rise to credit exposure, including 

Property, plant and equipment, Investment in Associates and Joint Ventures, Intangible assets, Deferred tax assets and Other assets. 

-

-

-

-

-

-

-

-

-

26,640

2,565

28,463

11,472

1,111

25,995

68,743

633,936

41

17,056

22,974

-

-

-

-

-

-

-

-

-

2,023

19,210

7,472

4,241

2,197

-

5,729

14,792

102,603

422

2,545

Notes to the financial statements 
Notes to the financial statements 

155

155
155

Note 32 Credit Risk (continued) 

Note 32 Credit Risk (continued) 

Maximum Exposure to Credit Risk by Industry and Asset Class before Collateral Held or Other Credit Enhancements 
(continued) 

Maximum Exposure to Credit Risk by Industry and Asset Class before Collateral Held or Other Credit Enhancements 
(continued) 

Group (1)
At 30 June 2016

Group (1)
At 30 June 2016

Bank

Bank

Asset

Asset

Other

Other

Agri- and Other

Agri- and Other

Home Constr-

Home Constr-

Other

Other

Financ- Comm and

Financ- Comm and

Sovereign

Sovereign

culture Financial

culture Financial

Loans

Loans

uction Personal

uction Personal

ing

ing

Indust.

Indust.

Other

Other

Total

Total

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

 $M

Australia
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets
7,786

Australia
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets

7,786

3,185

3,185

-

-

Receivables due from other

Receivables due from other

financial institutions

financial institutions

-

-

-

-

2,930

2,930

Assets at fair value through

Assets at fair value through

Income Statement:

Income Statement:

Trading

Trading

Insurance

Insurance

Other

Other

16,763

16,763

1,402

1,402

43

43

-

-

-

-

-

-

1,552

1,552

5,963

5,963

532

532

Derivative assets

Derivative assets

1,630

1,630

115

115

30,209

30,209

Available-for-sale investments

Available-for-sale investments

43,400

43,400

-

-

23,856

23,856

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

133

133

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

12,900

12,900

3,781

3,781

905

905

2,305

2,305

821

821

Loans, bills discounted
Loans, bills discounted
and other receivables (2)
and other receivables (2)
Bank acceptances
Bank acceptances
Other assets (3)
Other assets (3)
Total on Balance Sheet 
Total on Balance Sheet 
Australia
Australia

19,279

19,279

8,001

8,001

15,729

15,729

409,452

409,452

3,804

3,804

23,524

23,524

7,677

7,677

116,668

116,668

2

2

707

707

68

68

-

-

338

338

1,531

1,531

4

4

3,845

3,845

708

708

3

3

-

8

-

8

-

-

-

-

44

44

363

363

15,703

15,703

22,165

22,165

87,235

87,235

8,827

8,827

92,470

92,470

410,160

410,160

4,278

4,278

23,532

23,532

7,677

7,677

137,787

137,787

15,703

15,703

787,669

787,669

Credit risk exposures relating to off Balance Sheet assets:
Guarantees
839

Credit risk exposures relating to off Balance Sheet assets:
Guarantees

839

18

63

18

63

58

58

542

542

6

6

Loan commitments

Loan commitments

Other commitments 

Other commitments 

Total Australia

Total Australia

848

848

1,406

1,406

7,436

7,436

68,577

68,577

2,227

2,227

22,957

22,957

55

55

24

24

1,876

1,876

59

59

986

986

1

1

14

14

1,801

1,801

-

-

-

-

4,321

4,321

37,667

37,667

-

-

-

-

-

-

5,847

5,847

141,118

141,118

4,816

4,816

88,201

88,201

10,275

10,275

102,621

102,621

478,854

478,854

8,033

8,033

46,496

46,496

7,691

7,691

181,576

181,576

15,703

15,703

939,450

939,450

Overseas
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets

Overseas
Credit risk exposures relating to on Balance Sheet assets:
Cash and liquid assets

3,918

3,918

8,483

8,483

-

-

Receivables due from other

Receivables due from other

financial institutions 

financial institutions 

148

148

-

-

8,513

8,513

Assets at fair value through

Assets at fair value through

Income Statement:

Income Statement:

Trading

Trading

Insurance

Insurance

Other

Other

890

890

-

-

-

-

-

-

-

-

-

-

1,559

1,559

2,401

2,401

-

-

Derivative assets

Derivative assets

916

916

31

31

5,120

5,120

Available-for-sale investments

Available-for-sale investments

9,507

9,507

-

-

3,166

3,166

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

403

403

-

-

-

-

6,108

6,108

148

148

Loans, bills discounted
Loans, bills discounted
and other receivables (2)
and other receivables (2)
Bank acceptances
Bank acceptances
Other assets (3)
Other assets (3)
Total on Balance Sheet 
Total on Balance Sheet 
overseas
overseas

1,433

1,433

8,744

8,744

3,471

3,471

46,622

46,622

352

352

1,719

1,719

226

226

33,598

33,598

-

-

17

17

-

-

-

-

-

-

247

247

-

-

70

70

-

-

-

-

-

6

-

6

-

5

-

5

272

272

30

30

2,110

2,110

2,485

2,485

21,394

21,394

8,775

8,775

28,395

28,395

46,692

46,692

352

352

1,725

1,725

231

231

40,559

40,559

2,110

2,110

150,233

150,233

Credit risk exposures relating to off Balance Sheet assets:
Guarantees
60

Credit risk exposures relating to off Balance Sheet assets:
Guarantees

60

4

1

4

1

-

-

53

53

-

-

Loan commitments

Loan commitments

Other commitments

Other commitments

Total overseas
Total gross credit risk

Total overseas
Total gross credit risk

313

313

827

827

4,018

4,018

7,309

7,309

194

194

1,940

1,940

43

43

-

-

-

-

-

-

1

1

-

-

-

5

-

-

5

-

251

251

15,018

15,018

652

652

-

-

-

-

-

-

369

369

29,624

29,624

696

696

21,751

21,751

9,606

9,606

32,473

32,473

54,001

54,001

600

600

3,665

3,665

236

236

56,480

56,480

2,110

2,110

180,922

180,922

109,952

109,952

19,881

19,881

135,094

135,094

532,855

532,855

8,633

8,633

50,161

50,161

7,927

7,927

238,056

238,056

17,813

17,813

1,120,372

1,120,372

(1)  Comparative information has been reclassified to conform to presentation in the current year. 
(2)  Loans,  bills  discounted  and  other  receivables  is  presented  gross  of  provisions  for  impairment  and  unearned  income  on  lease  receivables  in  line  with 

(1)  Comparative information has been reclassified to conform to presentation in the current year. 
(2)  Loans,  bills  discounted  and  other  receivables  is  presented  gross  of  provisions  for  impairment  and  unearned  income  on  lease  receivables  in  line  with 

Note 12. 

Note 12. 

(3)  For the purpose of reconciling to the Balance Sheet, “Other assets” predominantly comprises assets which do not give rise to credit exposure, including 

(3)  For the purpose of reconciling to the Balance Sheet, “Other assets” predominantly comprises assets which do not give rise to credit exposure, including 

Property, plant and equipment, Investment in Associates and Joint Ventures, Intangible assets, Deferred tax assets and Other assets. 

Property, plant and equipment, Investment in Associates and Joint Ventures, Intangible assets, Deferred tax assets and Other assets. 

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

10,971

10,971

2,930

2,930

31,215

31,215

11,146

11,146

1,480

1,480

34,392

34,392

68,077

68,077

604,134

604,134

1,159

1,159

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

12,401

12,401

8,661

8,661

2,852

2,852

2,401

2,401

-

-

12,175

12,175

12,821

12,821

96,165

96,165

272

272

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457156
156 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Large Exposures 

Concentrations  of  exposure  to  any  counterparty  or  counterparty  group  are  controlled  by  a  large  credit  exposure  policy,  which 
defines a graduated limit framework that restricts credit limits based on the internally assessed risk of the client, the type of client, 
the security cover and facility tenor. All exposures outside the policy limits require approval by the Executive Risk Committee and 
are reported to the Risk Committee. 

The  following  table  shows  the  aggregated  number  of  the  Group’s  Corporate  and  Industrial  aggregated  counterparty  exposures 
(including direct and contingent exposures), which individually were greater than 5% of the Group’s capital resources (Tier 1 and 
Tier 2 capital): 

5% to less than 10% of the Group's capital resources

10% to less than 15% of the Group's capital resources

2017

Group

2016

Number

Number

-
-

-
-

The  Group  has  a  high  quality,  well  diversified  credit  portfolio,  with  59%  of  the  gross  loans  and  other  receivables  in  domestic 
mortgage  loans  and  a  further  7%  in  overseas  mortgage  loans,  primarily  in  New  Zealand.  Overseas  loans  account  for  14%  of 
loans and advances. 

Distribution of Financial Assets by Credit Classification 

When  doubt  arises  as  to  the  collectability  of  a  credit  facility,  the  financial  instrument  is  classified  and  reported  as  impaired. 
Provisions  for  impairment  are  raised  where  there  is  objective  evidence  of  impairment  and  for  an  amount  adequate  to  cover 
assessed  credit  related  losses.  The  Group  regularly  reviews  its  financial  assets  and  monitors  adherence  to  contractual  terms. 
Credit risk-rated portfolios are assessed, at least at each Balance Sheet date, to determine whether the financial asset or portfolio 
of assets is impaired. 

Distribution of Financial Instruments by Credit Quality 

The table below segregates financial instruments into neither past due nor impaired, past due but not impaired and impaired. An 
asset is considered to be past due when a contracted amount, including principal or interest, has not been met when due or it is 
otherwise  outside  contracted  arrangements.  Excluding  some  retail  portfolios,  the  amount  included  as  past  due  is  the  entire 
contractual balance, rather than the overdue portion. 

Cash and liquid assets

Receivables due from other financial institutions

Assets at fair value through Income Statement:

Trading

Insurance

Other

Derivative assets

Available-for-sale investments

Loans, bills discounted and other receivables:

Australia

Overseas

Bank acceptances

Credit related commitments

Total

$M

45,850

10,037

32,704

13,669

1,111

31,717

83,535

619,072

99,245

463

184,997

1,122,400

Neither Past

Past due

 Due nor

but not

Impaired

Impaired

 Impaired

Assets

Total Provisions

for Impairment

Losses

$M

-

-

-

-

-

-

-

Gross

$M

45,850

10,037

32,704

13,669

1,111

31,724

83,535

Group

2017

Net

$M

45,850

10,037

32,704

13,669

1,111

31,724

83,535

$M

$M

-

-

-

-

-

-

-

-

-

-

-

-

7

-

12,543

2,634

-

-

15,177

2,321

724

-

135

3,187

633,936

102,603

463

185,132

1,140,764

(3,271)

(422)

-

630,665

102,181

463

(34)

185,098

(3,727)

1,137,037

Notes to the financial statements 

157
157

Note 32 Credit Risk (continued) 

Neither Past

Past Due

Due nor

but not

Impaired

Impaired

Impaired

Assets

Cash and liquid assets

Receivables due from other financial institutions

Assets at fair value through Income Statement:

Trading

Insurance

Other

Derivative assets

Available-for-sale investments

Loans, bills discounted and other receivables:

Australia

Overseas

Bank acceptances

Credit related commitments

Total

$M

23,372

11,591

34,067

13,547

1,480

46,547

80,898

588,634

93,245

1,431

182,353

1,077,165

Total Provisions

for Impairment

Losses

$M

-

-

-

-

-

-

-

Gross

$M

23,372

11,591

34,067

13,547

1,480

46,567

80,898

Group 

2016

Net

$M

23,372

11,591

34,067

13,547

1,480

46,567

80,898

$M

$M

-

-

-

-

-

-

-

-

-

-

-

-

20

-

13,104

2,337

-

-

15,441

2,396

583

-

117

3,116

604,134

96,165

1,431

182,470

1,095,722

(3,318)

600,816

(400)

-

95,765

1,431

(44)

182,426

(3,762)

1,091,960

Neither Past

Past Due

Due nor

 but not

Impaired

Impaired

Impaired

Assets

$M

$M

Cash and liquid assets

Receivables due from other financial institutions

Assets at fair value through Income Statement:

Trading

Insurance

Other

Derivative assets

Available-for-sale investments

Loans, bills discounted and other receivables:

Australia

Overseas

Bank acceptances

Shares in and loans to controlled entities

Credit related commitments

$M

42,814

8,678

31,127

-

796

32,088

79,019

611,624

25,056

463

101,337

169,418

Total

1,102,420

12,581

Neither Past

Past Due

Due nor

but not

Impaired

Impaired

Impaired

Assets

$M

$M

Cash and liquid assets

Receivables due from other financial institutions

Assets at fair value through Income Statement:

Trading

Insurance

Other

Derivative assets

Available-for-sale investments

Loans, bills discounted and other receivables:

Australia

Overseas

Bank acceptances

Shares in and loans to controlled entities

Credit related commitments

$M

21,582

10,182

32,985

-

1,187

46,505

76,361

582,155

24,512

1,413

145,953

166,075

Total

1,108,910

13,117

-

-

-

-

-

-

-

12,541

40

-

-

-

-

-

-

-

-

-

-

13,098

19

-

-

-

Total Provisions

for Impairment

Losses

$M

-

-

-

-

-

-

-

Bank

2017

Net

$M

42,814

8,678

31,127

-

796

32,094

79,019

(3,262)

623,193

(83)

25,255

-

-

(34)

463

101,337

169,514

Gross

$M

42,814

8,678

31,127

-

796

32,094

79,019

626,455

25,338

463

101,337

169,548

1,117,669

(3,379)

1,114,290

Total Provisions

for Impairment

Losses

$M

-

-

-

-

-

-

-

Bank

2016

Net

$M

21,582

10,182

32,985

-

1,187

46,525

76,361

(3,309)

594,302

(56)

-

-

(44)

24,594

1,413

145,953

166,143

Gross

$M

21,582

10,182

32,985

-

1,187

46,525

76,361

597,611

24,650

1,413

145,953

166,187

1,124,636

(3,409)

1,121,227

-

-

-

-

-

6

-

2,290

242

-

-

130

2,668

-

-

-

-

-

20

-

2,358

119

-

-

112

2,609

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457158
158 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Credit Quality of Loans, Bills Discounted and Other Receivables which were Neither Past Due nor Impaired 

For the analysis below, financial assets that are neither past due nor impaired have been segmented into investment, pass and 
weak  classifications.  This  segmentation  of  loans  in  retail  and  risk-rated  portfolios  is  based  on  the  mapping  of  a  counterparty’s 
internally assessed PD to S&P Global ratings, reflecting a counterparty’s ability to meet their credit obligations. In particular, retail 
PD  pools  have  been  aligned  to  the  Group’s  PD  grades  which  are  consistent  with  rating  agency  views  of  credit  quality 
segmentation.  Investment  grade  is  representative  of  lower  assessed  default  probabilities  with  other  classifications  reflecting 
progressively  higher  default  risk.  No  consideration  is  given  to  LGD,  the  impact  of  any  recoveries  or  the  potential  benefit  of 
mortgage insurance. 

Credit grading
Australia
Investment

Pass

Weak

Total Australia

Overseas (1)
Investment

Pass

Weak

Total overseas
Total loans which were neither past due nor impaired 

Credit grading
Australia
Investment

Pass

Weak

Total Australia

Overseas (1)
Investment

Pass

Weak

Total overseas
Total loans which were neither past due nor impaired 

Home

Other

Asset

Commercial

Loans

Personal

Financing and Industrial

$M

$M

$M

$M

Other

296,466

121,035

7,791

425,292

15,200

31,530

934

47,664

472,956

4,249

14,362

3,416

22,027

-

1,356

-

1,356

23,383

300

7,172

164

7,636

10

438

-

448

8,084

77,407

83,758

2,952

164,117

23,696

25,363

718

49,777

213,894

Other

Group

2017

Total

$M

378,422

226,327

14,323

619,072

38,906

58,687

1,652

99,245

718,317

Group
2016 (2)

Home

Other

Asset

Commercial

Loans

Personal

Financing and Industrial

Total

$M  

$M

$M

$M

$M

275,186

112,840

9,861

397,887

15,218

29,340

328

44,886

442,773

4,454

14,237

3,669

22,360

-

1,391

-

1,391

23,751

299

6,940

198

7,437

8

188

-

196

7,633

77,918

80,769

2,263

160,950

22,592

23,181

999

46,772

207,722

357,857

214,786

15,991

588,634

37,818

54,100

1,327

93,245

681,879

(1) For New Zealand Housing Loans, PDs reflect Reserve Bank of New Zealand requirements resulting in higher PDs on average and lower grading.
(2) Following enhancements to methodology in the current period, there was a change to the categorisation of credit exposures by credit grade for loans which 

were neither past due nor impaired.  Comparative information was restated to conform to presentation in the current period.  

Notes to the financial statements 

159
159

Note 32 Credit Risk (continued) 

Credit Quality of Loans, Bills Discounted and Other Financial Assets which were Neither Past Due nor Impaired 
(continued) 

Credit grading
Australia
Investment

Pass

Weak

Total Australia

Overseas
Investment

Pass

Weak

Total overseas
Total loans which were neither past due nor impaired

Credit grading
Australia
Investment

Pass

Weak

Total Australia

Overseas
Investment

Pass

Weak

Total overseas
Total loans which were neither past due nor impaired

Bank

2017

Other

Home

Other

Asset

Commercial

Loans

Personal

Financing and Industrial

Total 

$M

$M

$M

$M

$M 

296,403

114,974

7,793

419,170

4,240

14,331

3,408

21,979

87

388

-

475

-

7

-

7

285

7,114

163

7,562

-

-

-

-

419,645

21,986

7,562

76,598

83,380

2,935

162,913

18,015

6,320

239

24,574

187,487

Other 

377,526

219,799

14,299

611,624

18,102

6,715

239

25,056

636,680

Bank
2016 (1)

Home

Other

Asset

Commercial

Loans

Personal

Financing and Industrial

Total 

$M

$M

$M

$M

$M 

275,033

107,899

9,858

392,790

4,461

14,191

3,655

22,307

115

417

-

532

-

16

-

16

291

6,895

198

7,384

-

-

3

3

393,322

22,323

7,387

77,107

80,359

2,208

159,674

18,252

5,253

456

23,961

183,635

356,892

209,344

15,919

582,155

18,367

5,686

459

24,512

606,667

(1)  Following  enhancements  to  methodology  in  the  current  period,  there  was  a  change  to  the  categorisation  of  credit  exposures  by  credit  grade  for  loans

which were neither past due nor impaired.  Comparative information was restated to conform to presentation in the current period. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457160
160 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Other Financial Assets which were Neither Past Due nor Impaired 

The majority of all other financial assets of the Group and the Bank that were neither past due nor impaired as of 30 June 2017 
and 30 June 2016 were of investment grade. 

Age Analysis of Loans, Bills Discounted and Other Receivables that are Past Due but Not Impaired 

For the purposes of this analysis an asset is considered to be past due when any payment under the contractual terms has been 
missed. 

Past due loans are not classified as impaired if no loss to the Group is expected or if the loans are unsecured consumer loans 
and less than 90 days past due. 

Loans which were past due but not impaired
Australia
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total Australia

Overseas
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total overseas
Total loans which were past due but not impaired 

Loans which were past due but not impaired
Australia
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total Australia

Overseas
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total overseas
Total loans which were past due but not impaired 

Group 

2017

Home
Other
Loans Personal (1)

Other

Asset

Commercial

Financing and Industrial

Total 

$M

$M

$M

$M

$M 

5,004

1,675

922

1,136

1,048

9,785

1,623

185

53

41

18

1,920

11,705

568

180

121

-

4

873

263

45

15

16

5

344

1,217

87

55

23

-

-

165

-

6

2

2

-

10

175

1,147

145

98

132

198

6,806

2,055

1,164

1,268

1,250

1,720

12,543

255

15

21

24

45

360

2,080

2,141

251

91

83

68

2,634

15,177

Group 

2016

Other
Home
Loans Personal (1)

Other 

Asset 

Commercial 

Financing  and Industrial 

Total 

$M 

6,166

1,755

877

1,027

819

10,644

1,328

187

69

38

15

1,637

12,281

$M

592

188

124

-

5

909

238

41

15

16

6

316

1,225

$M 

85

45

23

-

2

155

8

2

1

1

-

12

167

$M

767

154

102

177

196

$M

7,610

2,142

1,126

1,204

1,022

1,396

13,104

277

40

14

6

35

372

1,768

1,851

270

99

61

56

2,337

15,441

(1) 

Included in these balances are credit card facilities and other unsecured portfolio managed facilities up to 90 days past due. At 90 days past due, the loans 
are classified as impaired. 

Notes to the financial statements 

161
161

Note 32 Credit Risk (continued) 

Age Analysis of Loans, Bills Discounted and Other Receivables that are Past Due but Not Impaired (continued) 

Loans which were past due but not impaired
Australia
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total Australia

Overseas
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total overseas
Total loans which were past due but not impaired 

Loans which were past due but not impaired 
Australia
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total Australia

Overseas
Past due 1 - 29 days

Past due 30 - 59 days

Past due 60 - 89 days

Past due 90 - 179 days

Past due 180 days or more

Total overseas
Total loans which were past due but not impaired 

Bank

2017

Home
Other
Loans Personal (1)

Other

Asset

Commercial

Financing and Industrial

Total 

$M

$M

$M

$M

$M 

5,003

1,674

922

1,136

1,048

9,783

31

2

-

-

-

33

9,816

568

180

121

-

4

873

1

-

-

-

-

1

87

55

23

-

-

165

-

-

-

-

-

-

1,147

145

98

132

198

6,805

2,054

1,164

1,268

1,250

1,720

12,541

2

2

1

1

-

6

34

4

1

1

-

40

874

165

1,726

12,581

Bank 

2016

Other
Home 
Loans Personal (1)

Other

Asset

Commercial

Financing and Industrial

Total 

$M

$M

$M

$M

$M 

6,162

1,754

877

1,026

819

10,638

9

-

-

-

1

10

592

188

124

-

5

909

1

-

-

-

-

1

85

45

23

-

2

155

-

-

-

-

-

-

767

154

102

177

196

7,606

2,141

1,126

1,203

1,022

1,396

13,098

3

2

1

2

-

8

13

2

1

2

1

19

10,648

910

155

1,404

13,117

(1) 

Included in these balances are credit card facilities and other unsecured portfolio managed facilities up to 90 days past due. At 90 days past due, the loans 
are classified as impaired. 

Impaired Assets by Classification 

Assets in credit risk rated portfolios and retail managed portfolios are assessed for objective evidence that the financial asset is 
impaired.  

Impaired assets are split into the following categories: 







Non-Performing Facilities;

Restructured Facilities; and

Unsecured retail products 90 days or more past due.

Non-performing  facilities  are  facilities  against  which  an  individually  assessed  provision  for  impairment  has  been  raised  and 
facilities where loss of principal or interest is anticipated. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457162
162 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Impaired Assets by Classification (continued) 

Restructured  facilities  are  facilities  where  the  original  contractual  terms  have  been  modified  to  non-commercial  terms  due  to 
financial difficulties of the borrower. Interest on these facilities is taken to the Income Statement. Failure to comply fully with the 
modified terms will result in immediate reclassification to non-performing. 

Unsecured retail products 90 days or more past due are credit cards, personal loans and other unsecured retail products which 
are 90 days or more past due. These loans are collectively provided for. 

The  Group  does  not  manage  credit  risk  based  solely  on  arrears  categorisation,  but  also  uses  credit  risk  rating  principles  as 
described earlier in this note. 

Australia
Non-Performing assets:

Gross balances

Less individual provisions for impairment

Net non-performing assets

Restructured assets:

Gross balances

Less individual provisions for impairment

Net restructured assets

Unsecured retail products 90 days or more past due:

Gross balances
Less provisions for impairment (1)
Net unsecured retail products 90 days or more past due

Net Australia impaired assets

Overseas
Non-Performing assets:

Gross balances

Less individual provisions for impairment

Net non-performing assets

Restructured assets:

Gross balances

Less individual provisions for impairment

Net restructured assets

Unsecured retail products 90 days or more past due:

Gross balances
Less provisions for impairment (1)
Net unsecured retail products 90 days or more past due

Net overseas impaired assets
Total net impaired assets

(1)  Collective provisions are held for these portfolios.

Impaired Assets by Size 

2017

$M

2016

$M

2015

$M

2014

$M 

Group

2013

$M

1,962

(817)

1,145

174

-

174

251

(157)

94

1,413

686

(163)

523

101

-

101

13

(12)

1

625

2,002

(807)

1,195

221

-

221

252

(169)

83

1,499

560

(138)

422

67

-

67

14

(13)

1

490

2,038

1,989

1,940

(775)

1,165

144

-

144

251

(130)

121

1,430

454

(112)

342

54

-

54

12

(9)

3

2,134

3,316

(1,035)

(1,564)

1,099

1,752

361

-

361

236

(131)

105

346

-

346

217

(128)

89

1,565

2,187

377

(92)

285

248

-

248

11

(8)

3

356

(64)

292

87

-

87

8

(3)

5

399

1,829

536

2,101

384

2,571

Impaired assets by size 
Less than $1 million

$1 million to $10 million

Greater than $10 million

Total 

Australia

Overseas

2017

$M

1,338

666

383

2,387

2017

$M

114

260

426

800

Total

2017

$M

1,452

926

809

3,187

Australia

Overseas

2016

$M

1,170

661

644

2,475

2016

$M

123

215

303

641

Group

Total

2016

$M

1,293

876

947

3,116

Notes to the financial statements 

163
163

Note 32 Credit Risk (continued) 

Movement in Impaired Assets 

Movement in gross impaired assets
Gross impaired assets - opening balance

New and increased

Balances written off

Returned to performing or repaid

Portfolio managed - new/increased/return to performing/repaid

Gross impaired assets - closing balance

Impaired Assets by Industry and Status 

2017

$M

3,116

2,164

(1,225)

(1,637)

769

3,187

2016

$M

2,855

2,370

(1,328)

(1,460)

679

3,116

2015

$M

3,367

2,095

(1,355)

(1,903)

651

2,855

2014

$M

4,330

2,393

(1,697)

(2,303)

644

3,367

Group

2013

$M

4,687

3,016

(1,774)

(2,165)

566

4,330

Group

2017

Gross Total Provisions

Net

Total

Impaired

for Impaired

Balance

Assets

$M

$M

Assets

$M

Impaired

Net (1)
Assets Write-offs (1) Recoveries (1) Write-offs 

Industry 
Loans - Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total loans - Australia

Loans - Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total loans - overseas 
Total loans

Other balances - Australia
Credit commitments

Derivatives
Total other balances - 
Australia

Other balances - Overseas
Credit commitments

Derivatives
Total other balances - 
overseas
Total other balances

18,085

8,784

15,425

436,184

3,765

23,183

7,872

120,638

633,936

1,900

9,848

5,775

49,673

634

1,713

464

32,596

102,603

736,539

151,936

25,995

177,931

33,196

5,729

38,925

216,856

-

87

24

1,107

48

283

71

701

2,321

-

279

9

89

1

13

6

327

724

3,045

61

5

66

74

2

76

142

$M

-

40

(3)

858

23

117

53

259

$M

-

17

1

115

16

792

41

210

1,347

1,192

-

(47)

(27)

(249)

(25)

(166)

(18)

(442)

(974)

-

(25)

-

(4)

(1)

(12)

(10)

(114)

(166)

-

254

9

85

-

1

(4)

213

558

(1,140)

1,905

-

-

-

(9)

-

(9)

(9)

61

5

66

65

2

67

133

-

15

5

4

8

60

-

64

156

1,348

-

-

-

-

-

-

-

$M

$M 

-

-

(1)

(3)

(1)

(170)

(7)

(12)

(194)

-

-

-

(1)

(1)

(11)

-

(3)

(16)

(210)

-

-

-

-

-

-

-

-

17

-

112

15

622

34

198

998

-

15

5

3

7

49

-

61

140

1,138

-

-

-

-

-

-

-

Total

953,395

3,187

(1,149)

2,038

1,348

(210)

1,138

(1)  Write-offs, recoveries and net write-offs are not recognised against credit commitments or derivatives as these exposures are closed out and converted to 

loans and receivables on impairment. Write-offs and recoveries take place subsequent to this conversion. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457164
164 

3

Notes to the financial statements 

Note 32 Credit Risk (continued) 

Impaired Assets by Industry and Status (continued) 

Gross Total Provisions

Net

Group (1)
2016

Total

Impaired

for Impaired

Impaired

Net (2)
Assets Write-offs (2) Recoveries (2) Write-offs 

Balance

Assets

Industry 
Loans - Australia
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total loans - Australia

Loans - Overseas
Sovereign

Agriculture

Bank and other financial

Home loans

Construction

Other personal

Asset financing

Other commercial and industrial

Total loans - overseas 
Total loans

Other balances - Australia
Credit commitments

Derivatives
Total other balances - 
Australia

Other balances - Overseas
Credit commitments

Derivatives
Total other balances - 
overseas
Total other balances

$M

19,279

8,001

15,729

409,452

3,804

23,524

7,677

116,668

604,134

1,433

8,744

3,471

46,622

352

1,719

226

33,598

96,165

700,299

151,781

34,392

186,173

30,689

12,175

42,864

229,037

$M

-

136

18

921

28

255

85

953

2,396

-

277

10

99

14

12

18

153

583

2,979

59

20

79

58

-

58

137

Assets

$M

-

(42)

(29)

(193)

(25)

(176)

(28)

(483)

(976)

-

(23)

(4)

(6)

(8)

(15)

(10)

(76)

$M

-

94

(11)

728

3

79

57

470

1,420

-

254

6

93

6

(3)

8

77

(142)

(1,118)

441

1,861

-

-

-

(9)

-

(9)

(9)

59

20

79

49

-

49

128

$M

$M

$M 

-

84

10

82

11

747

54

249

1,237

-

7

-

7

-

54

-

112

180

1,417

-

-

-

-

-

-

-

-

(1)

(27)

(3)

(1)

(154)

(4)

(21)

(211)

-

-

(1)

(1)

-

(10)

-

(2)

(14)

(225)

-

-

-

-

-

-

-

-

83

(17)

79

10

593

50

228

1,026

-

7

(1)

6

-

44

-

110

166

1,192

-

-

-

-

-

-

-

Total

929,336

3,116

(1,127)

1,989

1,417

(225)

1,192

(1)  Comparative information has been restated to conform to presentation in the current year. 
(2)  Write-offs, recoveries and net write-offs are not recognised against credit commitments or derivatives as these exposures are closed out and converted to 

loans and receivables on impairment. Write-offs and recoveries take place subsequent to this conversion. 

Collateral held against Loans, Bills Discounted and Other Receivables 

Maximum exposure ($M)
Collateral classification:
Secured (%)

Partially secured (%)

Unsecured (%)

Group

2017

Other

Home

Loans

Other

Asset

Commercial

Personal

Financing

and Industrial

Total

485,857

24,896

8,336

217,450

736,539

99. 2

0. 8

-

12. 7

-

87. 3

99. 3

0. 7

-

42. 0

15. 4

42. 6

79. 8

5. 0

15. 2

Notes to the financial statements 

165
165

Note 32 Credit Risk (continued) 

Collateral held against Loans, Bills Discounted and Other Receivables (continued) 

Maximum exposure ($M)
Collateral classification:
Secured (%)

Partially secured (%)

Unsecured (%)

Maximum exposure ($M)
Collateral classification:
Secured (%)

Partially secured (%)

Unsecured (%)

Maximum exposure ($M)
Collateral classification:
Secured (%)

Partially secured (%)

Unsecured (%)

Group (1)
2016

Other

Home

Loans

Other

Asset

Commercial

Personal

Financing

and Industrial

Total

456,074

25,243

7,903

211,079

700,299

99. 3

0. 7

-

13. 6

-

86. 4

98. 7

1. 3

-

41. 8

15. 4

42. 8

Other

78. 9

5. 1

16. 0

Bank

2017

Home

Loans

Other

Asset

Commercial

Personal

Financing

and Industrial

Total 

430,575

23,143

7,801

190,274

651,793

99. 1

0. 9

-

13. 4

-

86. 6

99. 2

0. 8

-

40. 5

14. 6

44. 9

Other

79. 5

4. 8

15. 7
Bank (1)
2016

Home

Loans

Other

Asset

Commercial

Personal

Financing

and Industrial

Total 

404,902

23,467

7,639

186,253

622,261

99. 2

0. 8

-

14. 3

-

85. 7

98. 8

1. 2

-

40. 7

14. 6

44. 7

78. 5

4. 9

16. 6

(1)  Comparative information has been restated to conform to presentation in the current year. 

A facility is determined to be secured where its ratio of exposure to the estimated value of collateral (adjusted for lending margins) 
is less than or equal to 100%. A facility is deemed to be partly secured when this ratio exceeds 100% but not more than 250%, 
and unsecured when either no security is held (e.g. can include credit cards, personal loans, small business loans, and exposures 
to highly rated corporate entities), or where the secured loan to estimated value of collateral exceeds 250%. 

Home Loans 

All home loans are secured by  fixed charges over borrowers’ residential properties, other properties (including commercial and 
broad  acre),  or  cash  (usually  in  the  form  of  a  charge  over  a  deposit).  Further,  with  the  exception  of  some  relatively  small 
portfolios,  for  loans  with  a  Loan  to  Valuation  (LVR)  of  higher  than  80%  either  a  Low  Deposit  Premium  or  margin  is  levied,  or 
Lenders Mortgage Insurance (LMI) is taken out to cover 100% of the principal amount at default plus interest. 

Personal Lending 

Personal lending (such as credit cards), and personal loans are predominantly unsecured. 

Asset Finance 

The Group leases assets to corporate and retail clients. When the title to the underlying assets is held by the Group as collateral, 
the balance is deemed fully secured. In other instances, a client’s facilities may be secured by collateral valued at less than the 
carrying amount of credit exposure. These facilities are deemed partly secured or unsecured. 

Other Commercial and Industrial Lending 

The Group’s main collateral types for other commercial and industrial lending consists of secured rights over specified assets of 
the borrower in the form of: commercial property; land rights; cash (usually in the form of a charge over a deposit); guarantees by 
company directors supporting commercial lending; a charge over  a company’s assets (including debtors, inventory and work in 
progress); or a charge over shares. In other instances, a client’s facilities may be secured by collateral with value less than the 
carrying amount of the credit exposure. These facilities are deemed partly secured or unsecured. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457166
166 

3

Notes to the financial statements 

Note 33 Market Risk 

Market Risk Measurement 

The Group uses Value-at-Risk (VaR) as one of the measures 
of  Traded  and  Non-traded  market  risk.  VAR  measures 
potential loss using historically observed market movements. 

VaR  is  modelled  at  a  97.5%  confidence  level.  This  means 
that there is a 97.5% probability that the loss will not exceed 
the VaR estimate on any given day.  

The VaR measured for Traded market risk uses two years of 
daily  movement  in  market  rates.  The  VaR  measure  for  Non-
traded  Banking  Book  market  risk  uses  six  years  of  daily 
movement in market rates.  

A  1-day  holding  period  is  used  for  trading  book  positions.  A 
20-day  holding  period  is  used  for  Interest  Rate  Risk  in  the
Banking  Book,  insurance  business  market  risk  and  Non-
traded equity risk.

that 

loss 

the  maximum 

VaR  is  driven  by  historical  observations  and  is  not  an 
estimate  of 
the  Group  could 
experience from an extreme market event. As a result of this 
limitation,  management  also  uses  stress  testing  to  measure 
levels 
the  potential 
significantly higher than 97.5%. Management then uses these 
results in decisions to manage the economic impact of market 
risk positions.  

loss  at  confidence 

for  economic 

Total Market Risk

VaR (1-day 97.5% 

confidence)

Traded Market Risk
Non-Traded Interest Rate 
Risk (2)
Non-Traded Equity Risk (2)
Non-Traded Insurance 
Market Risk (2)

June

Average  As at  Average  As at
June
2016 (1) 2016
$M

June
2017 (1)  2017
$M

June

$M

$M

10. 6

11. 1

10. 1

16. 9

21. 5

19. 5

6. 6

5. 8

14. 7

10. 2

17. 2

7. 5

5. 1

5. 0

4. 5

5. 0

(1)  Average VaR calculated for each 12 month period.
(2)  The risk of these exposures has been represented in this table using a
one day holding period. In practice however, these ‘non-traded’ 
exposures are managed to a longer holding period. 

Traded Market Risk 

through 

Traded  market  risk 
the  Group’s 
is  generated 
participation in financial markets to service its customers. The 
Group  trades  and  distributes  interest  rate,  foreign  exchange, 
debt, equity and commodity products, and provides treasury, 
capital  markets  and  risk  management  services 
its 
customers globally.  

to 

The  Group  maintains  access  to  markets  by  quoting  bid  and 
offer prices with other market makers and carries an inventory 
of treasury, capital market and risk management instruments, 
range  of  securities  and derivatives. 
including  a  broad 

Traded Market Risk

VaR (1-day 97.5% 

confidence)

Interest rate risk

Foreign exchange risk 

Equities risk 

Commodities risk 

Credit spread risk

Average  As at Average  As at

June
2017 (1) 
$M

8. 9

1. 8

0. 5

3. 0

3. 3

June

2017

$M

6. 7

1. 1

0. 1

3. 3

2. 8

June
2016 (1)
$M

7. 9

2. 4

0. 4

2. 2

3. 0

June

2016

$M

16. 7

1. 7

1. 1

2. 3

3. 2

Diversification benefit 

(9. 3)

(5. 1)

(8. 3)

(10. 4)

Total general market risk 

Undiversified risk 

ASB Bank 

Total 

8. 2

2. 2

0. 2

8. 9

2. 1

0. 1

7. 6

2. 3

0. 2

14. 6

2. 1

0. 2

10. 6

11. 1

10. 1

16. 9

(1) Average VaR calculated for each 12 month period.

Non-Traded Market Risk 

Interest Rate Risk in the Banking Book 

transformation  activities  of 

Interest rate risk is the current and prospective impact to the 
Group’s financial condition due to adverse changes in interest 
rates  to  which  the  Group’s  Balance  Sheet  is  exposed.  The 
maturity 
the  Group  create 
mismatches  in  the  repricing  terms  of  assets  and  liabilities 
positions.  These  mismatches  may  have  undesired  earnings 
and  value  outcomes  depending  on 
rate 
movements. The Group’s objective is to manage interest rate 
risk  to  achieve  stable  and  sustainable  net  interest  income  in 
the long-term. 

interest 

the 

The Group measures and manages the impact of interest rate 
risk in two ways: 

(a) Next 12 months’ earnings
Interest  rate  risk  from  an  earnings  perspective  is  the  impact
based on changes to the net interest income over the next 12
months.

The risk to net interest income over the next 12 months from 
changes in interest rates is measured on a monthly basis. 

Earnings risk is measured through sensitivity analysis,  which 
applies  an  instantaneous  100  basis  point  parallel  shock  in 
interest rates across the yield curve.  

The  prospective  change  to  the  net  interest  income  is 
measured  by  using  an  Asset  and  Liability  Management 
simulation  model  which 
incorporates  both  existing  and 
anticipated  new  business  in  its  assessment.  The  change  in 
the  Balance  Sheet  product  mix,  growth,  funding  and  pricing 
strategies is incorporated.  

Assets  and  liabilities  that  reprice  directly  from  observable 
market rates are measured based on the full extent of the rate 
shock that is applied. 

Products  that  are  priced  based  on  Group  administered  or 
discretionary interest rates and that are impacted by customer 
behaviour  are  measured  by  taking  into  consideration  the 
historic  repricing  strategy  of 
the  Group  and  repricing 
behaviours  of  customers.  In  addition  to  considering  how  the 
products  have  repriced  in  the  past  the  expected  change  in 
price  based  on  both  the  current  and  anticipated  competitive 
market forces are also considered in the sensitivity analysis. 

Notes to the financial statements 

167
167

Note 33 Market Risk (continued) 
Non-Traded Market Risk (continued) 
The  figures  in  the  following  table  represent  the  potential 
unfavourable  change  to  the  Group’s  net  interest  earnings 
during  the  year  based  on  a  100  basis  point  parallel  rate 
shock. 

Net Interest

Earnings at Risk

Average monthly exposure

High monthly exposure

Low monthly exposure

As at balance date

June

2017

$M

284. 7

25. 4

352. 3

33. 5

248. 9

17. 4

304. 4

18. 5

June

2016

$M

316. 1

30. 2

408. 7

38. 9

227. 1

16. 5

308. 9

27. 6

AUD

NZD

AUD

NZD

AUD

NZD

AUD

NZD

(b) Economic Value

Interest  rate  risk  from  the  economic  value  perspective  is 
based on a 20-day 97.5% VaR measure. 

Measuring  the  change  in  the  economic  value  of  equity  is  an 
assessment of the long-term impact to the earnings potential 
of  the  Group  present  valued  to  the  current  date.  The  Group 
assesses the potential change in its economic value of equity 
through the application of the VaR methodology.  

A  20-day  97.5%  VaR  measure  is  used  to  capture  the  net 
economic  value  impact  over  the  long-term  or  total  life  of  all 
Balance  Sheet  assets  and  liabilities  to  adverse  changes  in 
interest rates.  

The impact of customer prepayments on the contractual cash 
flows  for  fixed  rate  products  is  included  in  the  calculation. 
Cash flows for discretionary priced products are behaviourally 
adjusted and repriced at the resultant profile. 

The  figures  in  the  following  table  represent  the  net  present 
value  of  the  expected  change  in  the  Group’s  future  earnings 
in  all  future  periods  for  the  remaining  term  of  all  existing 
assets and liabilities. 

Non-Traded Interest Rate VaR
(20 day 97.5% confidence) (2)
AUD Interest rate risk
NZD Interest rate risk (3)

Average  Average 
June
2016 (1)
$M

June
2017 (1)
$M

96. 1

4. 5

65. 5

3. 6

(1)  Average VaR calculated for each 12 month period.
(2)  VaR is only for entities that have material risk exposure.
(3)  ASB data (expressed in NZD) is for the month-end date.

Non-Traded Equity Risk 

The  Group  retains  Non-traded  equity  risk  primarily  through 
business activities in IB&M and Wealth Management.  

A  20-day,  97.5%  confidence  VaR  is  used  to  measure  the 
economic impact of adverse changes in value.  

Non-Traded Equity VaR 

(20 day 97.5% confidence)

VaR 

As at

June

2017

$M

26. 0

As at

June

2016

$M

34. 0

Market Risk in Insurance Businesses 

There  are  two  main  sources  of  market  risk  in  the  Life 
Insurance businesses: (i) market risk arising from guarantees 
made  to  policyholders;  and  (ii)  market  risk  arising  from  the 
investment of Shareholders’ capital. 

Guarantees (to Policyholders) 

All  financial  assets  within  the  Life  Insurance  Statutory  Funds 
directly  support  either  the  Group's  life  insurance  or  life 
investment  contracts.  Market  risk  arises  for  the  Group  on 
contracts where the liabilities to policyholders are guaranteed 
by  the  Group.  The  Group  manages  this  risk  by  having  an 
asset and liability management framework which includes the 
use of hedging instruments. The Group also monitors the risk 
on a monthly basis. 

Shareholders’ Capital 

the  Statutory  Funds  and 

A  portion  of  financial  assets  held  within  the  Insurance 
business,  both  within 
the 
Shareholder Funds of the Life Insurance company represents 
shareholder  (Group)  capital.  Market  risk  also  arises  for  the 
Group  on  the  investment  of  this  capital.  Shareholders’  funds 
in the Australian Life Insurance businesses are invested 99% 
in  income  assets  (cash  and  fixed  interest)  and  1%  in  growth 
assets as at 30 June 2017. 

in 

A  20-day  97.5%  VaR  measure  is  used  to  capture  the  Non-
traded market risk exposures. 

Non-Traded VaR in Australian 

Life Insurance Business 

(20 day 97.5% confidence)
Shareholder funds (2)
Guarantees (to Policyholders) (3)

Average  Average 
June
2016 (1)
$M

June
2017 (1)
$M

1. 3

22. 3

3. 9

19. 4

(1)  Average VaR calculated for each 12 month period.
(2)  VaR in relation to the investment of shareholder funds.
(3)  VaR  in  relation  to  product  portfolios  where  the  Group  has  guaranteed 

liabilities to policyholders. 

Structural Foreign Exchange Risk 

Structural foreign exchange risk is the risk that movements in 
foreign  exchange  rates  may  have  an  adverse  effect  on  the 
Group’s Australian dollar earnings and economic value when 
the  Group’s  foreign  currency  denominated  earnings  and 
capital are translated into Australian dollars. The Group’s only 
material  exposure  to  this  risk  arises  from  its  New  Zealand 
banking and insurance and Asian operations.  

Lease Residual Value Risk 

The Group takes lease residual value risk on assets such as 
industrial, mining, rail, aircraft, marine, technology, healthcare 
and  other  equipment.  A  lease  residual  value  guarantee 
exposes the Group to the movement in second-hand prices of 
these assets  

Commonwealth Bank Group Super Fund 

The Commonwealth Bank Group Super Fund (the Fund) has 
a  defined  benefit  portion  that  creates  market  risk  for  the 
Group.  Wealth  Risk  Management  and  Human  Resources 
provide  oversight  of  the  market  risks  of  the  Fund  held  and 
managed  on  behalf  of  the  employees  receiving  defined 
benefit  pension  funds  on  behalf  of  the  Group  (refer  to 
Note 35). 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457168
168 

3 

Notes to the financial statements 

Note 34 Liquidity and Funding Risk

Overview 

The  Group’s  liquidity  and  funding  policies  are  designed  to 
ensure it will meet its obligations as and when they fall due by 
ensuring  it  is  able  to  borrow  funds  on  an  unsecured  basis, 
has  sufficient  liquid  assets  to  borrow  against  on  a  secured 
basis,  or  sell  to  raise  immediate  funds  without  adversely 
affecting the Group’s net asset value. 

The  Group’s  liquidity  policies  are  designed  to  ensure  it 
maintains  sufficient  cash  balances  and  liquid  asset  holdings 
to  meet  its  obligations  to  customers,  in  both  ordinary  market 
conditions  and  during  periods  of  extreme  stress.  These 
policies  are  intended  to  protect  the  value  of  the  Group’s 
operations during periods of unfavourable market conditions. 

The  Group’s 
to  achieve 
funding  policies  are  designed 
diversified sources of funding by product, term, maturity date, 
investor  type,  investor  location,  currency  and  concentration, 
on a cost effective basis. This objective applies to the Group’s 
wholesale and retail funding activities. 

Liquidity and Funding Risk Management Framework 

includes 

the  charter  of  which 

The  CBA  Board  is  ultimately  responsible  for  the  sound  and 
prudent  management  of  liquidity  risk  across  the  Group.  The 
Group’s  liquidity  and  funding  policies,  structured  under  a 
formal  Group  Liquidity  and  Funding  Risk  Management 
Framework,  are  approved  by  the  Board  and  agreed  with 
APRA.  The  Group  has  an  Asset  and  Liability  Committee 
(ALCO) 
the 
management  of  assets  and  liabilities,  reviewing  liquidity  and 
regularly 
funding  policies  and  strategies,  as  well  as 
monitoring  compliance  with  those  policies  across  the  Group. 
Group  Treasury  manages  the  Group’s  liquidity  and  funding 
positions in accordance with the Group’s liquidity policies and 
has ultimate authority to execute liquidity decisions should the 
Group  Contingent  Funding  Plan  be  activated.  Group  Risk 
Management  provides  oversight  of  the  Group’s  liquidity  and 
funding  risks,  compliance  with  Group  policies  and  manages 
the Group’s relationship with prudential regulators. 

reviewing 

Subsidiaries  within  the  Colonial  Group  apply  their  own 
liquidity  and  funding  strategies  to  address  their  specific 
needs.  The  Group’s  New  Zealand  banking  subsidiary,  ASB 
Bank, manages its own domestic liquidity and funding needs 
in accordance with its own liquidity policies and the policies of 
the  Group.  ASB’s  liquidity  policy  is  also  overseen  by  the 
Reserve Bank of New Zealand. 

Liquidity and Funding Policies and Management 

The Group’s liquidity and funding policies provide that: 
 

An excess of liquid assets over the minimum prescribed 
under  APRA’s  Liquidity  Coverage  Ratio 
(LCR) 
requirement is maintained. Australian ADIs are required 
to  meet  a  100%  LCR,  calculated  as  the  ratio  of  high 
quality  liquid  assets  to  30  day  net  cash  outflows 
projected under a prescribed stress scenario; 

 

 

 

Additional  internal  funding  and  liquidity  metrics  are  also 
calculated and stress tests additional to the LCR are run; 

long-term  wholesale 
Short  and 
established, monitored and reviewed regularly.  

funding 

limits  are 

The  Group’s  wholesale  funding  market  capacity  is 
regularly  assessed  and  used  as  a  factor  in  funding 
strategies; 

 

 

 

Balance  Sheet  assets  that  cannot  be  liquidated  quickly 
are  funded  with  stable  deposits  or  term  borrowings  that 
meet  minimum  maturity  requirements  with  appropriate 
liquidity buffers; 

Liquid  assets  are  held  in  Australian  dollar  and  foreign 
currency  denominated  securities  in  accordance  with 
expected requirements; 

The Group has three categories of liquid assets within its 
domestic  liquid  assets  portfolio.  The  first  includes  cash, 
government  and  Australian  semi-government  securities. 
The  second  includes  Negotiable  Certificates  of  Deposit, 
bank bills, bank term securities, supranational bonds and 
Australian  Residential  Mortgage-backed  Securities 
(RMBS),  securities  that  meet  certain  Reserve  Bank  of 
Australia  (RBA)  criteria  for  purchases  under  reverse 
internal  RMBS,  being 
repo.  The 
mortgages  that  have  been  securitised  but  retained  by 
the  Bank,  that  are  repo-eligible  with  the  RBA  under 
stress; and 

final  category 

is 

  Offshore  branches  and  subsidiaries  adhere  to  liquidity 
policies  and  hold  appropriate  foreign  currency  liquid 
assets as required. All securities are central bank repo-
eligible under normal market conditions. 

The Group’s key funding tools include: 
 

Its consumer retail funding base,  which includes a  wide 
range  of  retail  transaction  accounts,  savings  accounts 
and term deposits for individual consumers; 

 

 

Its  small  business  customer  and  institutional  deposit 
base; and 

international  and  domestic 

Its  wholesale 
funding 
programs  which  include  its  Australian  dollar  Negotiable 
Certificates of Deposit; Australian dollar bank bills; Asian 
Transferable Certificates of Deposit program; Australian, 
U.S.  and  Euro  Commercial  Paper  programs;  U.S. 
Extendible  Notes  programs;  Australian  dollar  Domestic 
Debt  Program;  U.S.144a  and  3a2  Medium-Term  Note 
Programs;  Euro  Medium-Term  Note  Program;  multi 
jurisdiction  Covered  Bond  program;  and  its  Medallion 
securitisation program. 

The Group’s key liquidity tools include: 
 

A  regulatory  liquidity  management  reporting  system 
type 
delivering  granular  customer  and  product 
information to inform business decision making, product 
development and resulting in a greater awareness of the 
liquidity risk adjusted value of banking products; 

 

 

A  liquidity  management  model  similar  to  a  “maturity 
ladder” or “liquidity gap analysis”, that allows forecasting 
of liquidity needs on a daily basis; 

liquidity  management  model 

An  additional 
that 
implements  the  agreed  prudential  liquidity  policies.  This 
model is calibrated with a series of “stress” liquidity crisis 
scenarios, incorporating both systemic and idiosyncratic 
crisis  assumptions,  such  that  the  Group  will  have 
sufficient liquid assets available to ensure it meets all of 
its obligations as and when they fall due; 

 
 
Notes to the financial statements 

169
169

Note 34 Liquidity and Funding Risk (continued)

Liquidity and Funding Policies and Management 
(continued) 





Central bank repurchase agreement facilities including
the  RBA’s  open-ended  Committed  Liquidity  Facility
that provide the Group with the ability to borrow funds
on  a  secured  basis,  even  when  normal  funding
markets are unavailable; and

A  robust  Contingent  Funding  Plan  that  is  regularly
tested so that it can be activated in case of need due
to a liquidity event.

International  wholesale  funding  conditions  were  generally 
positive with credit spreads tracking tighter over the course 
of  the  financial  year.  Geopolitical  events  such  as elections 
in  the  US,  France  and  the  United  Kingdom  had  a  smaller 
impact  on  debt  markets  than  some  had  anticipated.  The 
to  avoid 
Group  has  managed 
concentrations  such  as  dependence  on  single  sources  of 
funding, by type or by investor, and continues to maintain a 
diversified  funding  base  and  significant  funding  capacity  in 
the  domestic  and  global  unsecured  and  secured  debt 
markets. 

its  debt  portfolio 

Details  of  the  Group’s  regulatory  capital  management 
activities and processes are disclosed in Note 25. 

Maturity Analysis of Monetary Liabilities 

Amounts shown in the tables below are based on contractual undiscounted cash flows for the remaining contractual maturities. 

Maturity Period as at 30 June 2017

Group

Monetary liabilities
Deposits and other public borrowings (1)
Payables due to other financial institutions

Liabilities at fair value through Income Statement

Derivative financial instruments:

Held for trading 

Held for hedging purposes (net-settled) 

Held for hedging purposes (gross-settled): 

Outflows

Inflows

Bank acceptances

Insurance policy liabilities

Debt issues and loan capital

Managed funds units on issue

Other monetary liabilities

Total monetary liabilities

Guarantees (2)
Loan commitments (2)
Other commitments (2)
Total off Balance Sheet items
Total monetary liabilities and off Balance Sheet 
items

0 to 3

Months

$M

509,615

24,508

6,188

21,283

77

5,724

(5,018)

205

-

3 to 12

Months

$M

98,303

3,964

1,553

-

204

6,923

(6,159)

258

-

-

6,304

589,780

7,424

173,555

4,153

185,132

-

1,794

144,722

-

-

-

-

Over 5

Not

Years

Specified

$M

$M

1 to 5

Years

$M

20,132

-

1,168

-

1,595

272

-

1,682

-

1,201

65,799

(62,248)

19,905

(18,940)

-

-

-

-

-

731

-

323

Total

$M

628,322

28,472

10,591

21,283

3,077

98,351

(92,365)

463

12,018

188,313

2,577

9,152

-

-

-

-

-

-

-

-

12,018

-

2,577

-

128,001

33,156

14,595

910,254

-

-

-

-

-

-

-

-

-

-

-

-

7,424

173,555

4,153

185,132

20,894

37,882

100,824

28,713

774,912

144,722

128,001

33,156

14,595

1,095,386

(1) 

Includes deposits that are contractually at call, customer savings and cheque accounts. Historical experience is that such accounts provide a stable source
of long-term funding for the Group. 

(2)  All off Balance Sheet items are included in the 0 to 3 months maturity band to reflect their earliest possible maturity.

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457170
170 

3

Notes to the financial statements 

Note 34 Liquidity and Funding Risk (continued) 

Maturity Analysis of Monetary Liabilities (continued) 

Maturity Period as at 30 June 2016

Group 

Monetary liabilities
Deposits and other public borrowings (1)
Payables due to other financial institutions

Liabilities at fair value through Income Statement

Derivative financial instruments:

Held for trading 

Held for hedging purposes (net-settled) 

Held for hedging purposes (gross-settled): 

Outflows

Inflows

Bank acceptances

Insurance policy liabilities

Debt issues and loan capital

Managed funds units on issue

Other monetary liabilities

Total monetary liabilities

Guarantees (2)
Loan commitments (2)
Other commitments (2)
Total off Balance Sheet items
Total monetary liabilities and off Balance Sheet 
items

Monetary liabilities
Deposits and other public borrowings (1)
Payables due to other financial institutions

Liabilities at fair value through Income Statement

Derivative financial instruments:

Held for trading 

Held for hedging purposes (net-settled) 

Held for hedging purposes (gross-settled): 

Outflows

Inflows

Bank acceptances

Debt issues and loan capital

Due to controlled entities

Other monetary liabilities

Total monetary liabilities

Guarantees (2)
Loan commitments (2)
Other commitments (2)
Total off Balance Sheet items
Total monetary liabilities and off Balance Sheet 
items

Over 5

Not

Years

Specified

$M

$M

1 to 5

Years

$M

20,773

3

1,247

-

1,889

561

-

1,209

-

2,729

35,336

(32,938)

22,289

(20,982)

-

-

-

-

Total

$M

589,408

28,795

10,308

27,959

4,622

83,507

(77,263)

1,431

12,636

-

-

-

-

-

-

-

-

12,636

0 to 3

Months

$M

492,838

27,247

6,128

27,959

(510)

3,431

(3,271)

1,378

-

19,059

-

4,657

3 to 12

Months

$M

75,236

1,545

1,724

-

514

22,451

(20,072)

53

-

46,358

-

1,445

82,969

32,358

-

180,744

-

88

-

4

1,606

13

1,606

6,207

578,916

129,254

109,367

38,168

14,255

869,960

6,216

170,742

5,512

182,470

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6,216

170,742

5,512

182,470

761,386

129,254

109,367

38,168

14,255

1,052,430

Maturity Period as at 30 June 2017

Bank

Over 5

Not

Years

Specified

$M

$M

0 to 3

Months

$M

471,711

24,113

4,899

21,050

51

3,683

(3,042)

205

17,155

6,273

5,935

3 to 12

Months

$M

83,962

3,964

1,437

-

105

5,385

(4,629)

258

31,674

5,877

2,091

1 to 5

Years

$M

16,997

-

1,168

-

1,348

71,013

(65,902)

-

80,618

23,743

120

88

-

1,682

-

1,201

24,902

(22,973)

-

24,344

55,329

9

552,033

130,124

129,105

84,582

7,037

158,567

3,944

169,548

-

-

-

-

-

-

-

-

-

-

-

-

721,581

130,124

129,105

84,582

Total

$M

572,758

28,077

9,186

21,050

2,705

104,983

(96,546)

463

153,791

91,222

8,155

895,844

7,037

158,567

3,944

169,548

1,065,392

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(1) 

Includes deposits that are contractually at call, customer savings and cheque accounts. Historical experience is that such accounts provide a stable source
of long-term funding for the Group and Bank. 

(2)  All off Balance Sheet items are included in the 0 to 3 months maturity band to reflect their earliest possible maturity.

Notes to the financial statements 

171
171 

Note 34 Liquidity and Funding Risk (continued) 

Maturity Analysis of Monetary Liabilities (continued) 

Maturity Period as at 30 June 2016

Bank

Monetary liabilities
Deposits and other public borrowings (1)
Payables due to other financial institutions

Liabilities at fair value through Income Statement

Derivative financial instruments:

Held for trading 

Held for hedging purposes (net-settled) 

Held for hedging purposes (gross-settled): 

Outflows

Inflows

Bank acceptances

Debt issues and loan capital

Due to controlled entities

Other monetary liabilities

Total monetary liabilities

Guarantees (2)
Loan commitments (2)
Other commitments (2)
Total off Balance Sheet items
Total monetary liabilities and off Balance Sheet 
items

Over 5

Not

Years

Specified

$M

$M

0 to 3

Months

$M

456,306

26,804

3,844

27,672

(604)

3,143

(2,906)

1,359

16,495

6,681

4,442

3 to 12

Months

$M

63,101

1,545

1,151

-

327

26,209

(22,059)

54

41,229

6,365

4,688

1 to 5

Years

$M

17,641

3

1,247

-

1,620

40,622

(36,762)

-

65,816

24,266

56

180

-

1,210

-

2,813

35,132

(31,333)

-

27,965

92,735

2

543,236

122,610

114,509

128,704

5,873

155,446

4,868

166,187

-

-

-

-

-

-

-

-

-

-

-

-

709,423

122,610

114,509

128,704

Total

$M

537,228

28,352

7,452

27,672

4,156

105,106

(93,060)

1,413

151,505

130,047

9,193

909,064

5,873

155,446

4,868

166,187

1,075,251

-

-

-

-

-

-

-

-

-

-

5

5

-

-

-

-

5

(1) 

Includes deposits that are contractually at call, customer savings and cheque accounts. Historical experience is that such accounts provide a stable source 
of long-term funding for the Bank. 

(2)  All off Balance Sheet items are included in the 0 to 3 months maturity band to reflect their earliest possible maturity. 

Note 35 Retirement Benefit Obligations 

Name of Plan 

Type 

Form of Benefit 

Date of Last Actuarial 

Assessment of the Fund 

Commonwealth Bank Group 
Super 

Defined Benefits (1)  

and Accumulation 

Indexed pension and lump sum 

30 June 2015  

Commonwealth Bank of 
Australia (UK) Staff Benefits 
Scheme (CBA (UK) SBS) 

Defined Benefits (1)  

Indexed pension and lump sum 

30 June 2013 (2) 

and Accumulation 

(1)  The defined benefit formulae are generally comprised of final salary, or final average salary, and service. 
(2)  The actuarial assessment of the Fund at 30 June 2016 is due to be finalised by September 2017. Demographic assumptions approved for the  30  June  

2016  actuarial assessment have been applied in the 30 June 2017 valuation. 

Regulatory Framework  

Both  plans  operate  under  trust  law  with  the  assets  of  the  plans  held  separately  in  trust.  The  Trustee  of  Commonwealth  Bank 
Group  Super  is  Commonwealth  Bank  Officers  Superannuation  Corporation  Pty  Limited.  The  Trustee  of  CBA  (UK)  SBS  is 
Commonwealth  Bank  of  Australia  (UK)  Staff  Benefits  Scheme  Trustee  Company  Limited.  Both  Trustees  are  wholly  owned 
subsidiaries of the Group. The Trustees do not conduct any business other than trusteeship of the plans. The plans are managed 
and administered on behalf of the members in accordance with the terms of each trust deed and relevant legislation. The funding 
of the plans complies with regulations in Australia and the UK respectively. 

Funding and Contributions 

An actuarial assessment as at 30 June 2015 showed Commonwealth Bank Group Super remained in funding surplus. The Bank 
agreed to continue contributions of $20 million per month to the plan. Employer contributions paid to the plan are subject to tax at 
the rate of 15% in the plan. 

An  actuarial  assessment  of  the  CBA  (UK)  SBS  as  at  30 June 2013  confirmed  a  funding  deficit  of GBP62 million  ($105 million). 
The Bank agreed to continue the deficit recovery contributions of GBP15 million per annum ($25 million) until 31 December 2017 
to CBA (UK) SBS in addition to the regular GBP3 million per annum ($5 million) contributions for future defined benefit accruals. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
 
 
172
172 

3

Notes to the financial statements 

Note 35 Retirement Benefit Obligations (continued) 

Funding and Contributions (continued) 

The  Group’s  expected  contribution  to  the  Commonwealth  Bank  Group  Super  and  the  CBA  (UK)  SBS  for  the  year  ended 
30 June 2018 are $240 million and GBP10 million ($17 million) respectively. 

Defined Benefit Superannuation Plans 

The amounts reported in the Balance Sheet are reconciled as follows: 

Commonwealth Bank 

Group Super 

CBA(UK)SBS

2017

$M

(656)

645

(11)

-

(11)

(11)

(7)

(1)

-

(8)

(656)

(7)

(18)

-

41

(84)

(4)

32

40

2016

$M

(656)

605

(51)

-

(51)

(51)

(6)

(2)

-

(8)

(672)

(6)

(24)

-

-

(57)

(9)

27

85

2017

$M

(3,566)

3,981

415

426

(11)

415

(45)

5

(275)

(315)

Total

2016

$M

(3,770)

3,980

210

261

(51)

210

(40)

7

(266)

(299)

(3,770)

(3,856)

(45)

(123)

(7)

41

91

(13)

220

40

(40)

(168)

(7)

321

(325)

(17)

237

85

Present value of funded obligations

Fair value of plan assets

Net pension assets/(liabilities) as at 30 June
Amounts in the Balance Sheet:

Assets (Note 16)

Liabilities (Note 21)

Net assets/(liabilities)

The amounts recognised in the Income Statement are 
as follows:

Current service cost

Net interest income/(expense)
Employer financed benefits within accumulation 
division (1)
Total included in superannuation plan 
expense

Changes in the present value of the defined benefit 
obligation are as follows:

2017

$M

(2,910)

3,336

426

426

-

426

(38)

6

(275)

(307)

2016

$M

(3,114)

3,375

261

261

-

261

(34)

9

(266)

(291)

Opening defined benefit obligation

(3,114)

(3,184)

(38)

(105)

(7)

-

175

(9)

188

-

(34)

(144)

(7)

321

(268)

(8)

210

-

Current service cost

Interest cost 

Member contributions
Actuarial gains/(losses) from changes in demographic 
assumptions
Actuarial gains/(losses) from changes in financial 
assumptions
Actuarial gains/(losses) from changes in other 
assumptions
Payments from the plan

Exchange differences on foreign plans

Closing defined benefit obligation

Changes in the fair value of plan assets are as follows:

Opening fair value of plan assets

Interest income

Return on plan assets (excluding interest income)

Member contributions

Employer contributions
Employer financed benefits within accumulation 
division
Payments from the plan

Exchange differences on foreign plans

Closing fair value of plan assets

(2,910)

(3,114)

(656)

(656)

(3,566)

(3,770)

3,375

111

66

7

240

(275)

(188)

-

3,336

3,460

153

(9)

7

240

(266)

(210)

-

3,375

605

17

63

-

29

-

(32)

(37)

645

615

3,980

23

37

-

36

-

(27)

(79)

605

128

129

7

269

(275)

(220)

(37)

3,981

4,075

176

28

7

276

(266)

(237)

(79)

3,980

(1)  Represents superannuation contributions required by the Bank to meet its obligations to members of the defined contribution division of Commonwealth 

Bank Group Super. 

Notes to the financial statements 

173
173

Note 35 Retirement Benefit Obligations (continued) 

Economic Assumptions 

Economic assumptions
The above calculations were based on the following assumptions:

Discount rate

Inflation rate

Rate of increases in salary

Commonwealth Bank

Group Super

CBA(UK)SBS 

2017

%

4. 20

2. 00
3. 00

2016

%

3. 40

1. 60
2. 60

2017

%

2. 60

3. 50
4. 50

2016

%

3. 00

3. 10
4. 10

In  addition  to  financial  assumptions,  the  mortality  assumptions  for  pensioners  can  materially  impact  the  defined  benefit 
obligations. These assumptions are age related and allowances are made for future improvement in mortality. The expected life 
expectancies (longevity) for pensioners are set out below: 

Expected life expectancies for pensioners
Male pensioners currently aged 60

Male pensioners currently aged 65

Female pensioners currently aged 60

Female pensioners currently aged 65

Sensitivity to Changes in Assumptions 

Commonwealth Bank

Group Super

CBA(UK)SBS 

2017

2016

2017

2016

Years

Years

Years

Years

28. 7

23. 7

33. 0

28. 0

28. 6

23. 6

33. 0

27. 9

27. 8

23. 0

29. 7

24. 9

28. 7

23. 8

31. 2

26. 2

The table below sets out the sensitivities of the present value of defined benefit obligations at 30 June to a change in the principal 
actuarial assumptions: 

Impact of change in assumptions on liabilities
0.25% decrease in discount rate

0.25% increase in inflation rate

0.25% increase to the rate of increases in salary

Longevity increase of 1 year

Average Duration 

The average duration of defined benefit obligation at 30 June is as follows: 

Average duration at balance date

Risk Management 

Commonwealth Bank

Group Super CBA(UK)SBS 

2017

2017

%

3. 30

2. 60

0. 50
4. 40

%

5. 10

3. 50

0. 50
3. 90

Commonwealth Bank

Group Super CBA(UK)SBS 

2017

Years

12

2017

Years

19

The pension plans expose the Group to longevity risk, currency risk, interest rate risk, inflation risk and market risk. The Trustees 
perform Asset-Liability Matching (ALM) exercises to ensure the plan assets are well matched to the nature and maturities of the 
defined benefit obligations.  

The  Commonwealth  Bank  Group  Super’s  investment  strategy  comprises  42%  growth  and  58%  defensive  assets.  Inflation  and 
interest rate risks are partly mitigated by investing in long dated fixed interest securities which better match the average duration 
of liabilities and entering into inflation and interest rate swaps.  

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457174
174 

3

Notes to the financial statements 

Note 35 Retirement Benefit Obligations (continued) 

Risk Management (continued) 

The allocation of assets backing the defined benefit portion of Commonwealth Bank Group Super is as follows: 

Asset allocations
Cash
Equities - Australian (1)
Equities - Overseas (1)
Bonds - Commonwealth Government (1)
Bonds - Semi-Government (1)
Bonds - Corporate and other (1)
Real Estate (2)
Derivatives (2)
Other (3)
Total fair value of plan assets

2017

2016

Fair value

% of plan

Fair value

% of plan

Commonwealth Bank Group Super

($M)

asset

144

307

520

648

1,107

62

367

(18)

199

3,336

4. 3

9. 2

15. 6

19. 4

33. 2

1. 9

11. 0

(0. 6)
6. 0

100. 0

($M)

108

311

431

670

1,150

122

214

(14)

383

3,375

asset

3. 2

9. 2

12. 8

19. 9

34. 1

3. 6

6. 3

(0. 4)
11. 3

100. 0

(1)  Values based on prices or yields quoted in an active market. 
(2)  Values based on non-quoted information.
(3)  These are alternative investments which are not included in the traditional asset classes of equities, fixed interest securities, real estate and cash. They 

include multi-asset investments, liquid alternative investments and hedge funds. 

The  Australian  equities  fair  value  includes  $20 million  of  Commonwealth  Bank  shares.  The  real  estate  fair  value  includes 
$2 million of property assets leased to the Bank. The bonds – corporate and other fair value includes $1 million of Commonwealth 
Bank debt securities. 

Note 36 Investments in Subsidiaries and Other Entities 

Subsidiaries 

The key subsidiaries of the Bank are: 

Entity Name   

Australia
(a) Banking
CBA Covered Bond Trust

Commonwealth Securities Limited

Medallion Trust Series 2008-1R

Medallion Trust Series 2011-1

Medallion Trust Series 2013-1

Medallion Trust Series 2013-2

Medallion Trust Series 2014-1

Medallion Trust Series 2014-2

(b) Insurance and Funds Management

Capital 121 Pty Limited

Colonial Holding Company Limited

Commonwealth Insurance Holdings Limited

Entity Name   

Medallion Trust Series 2015-1

Medallion Trust Series 2015-2

Medallion Trust Series 2016-1

Medallion Trust Series 2016-2

Medallion Trust Series 2017-1

Medallion Trust Series 2017-1P

Residential Mortgage Group Pty Ltd

Series 2008-1D SWAN Trust

Commonwealth Insurance Limited

The Colonial Mutual Life Assurance Society Limited

All the above subsidiaries are 100% owned and incorporated in Australia. 

Notes to the financial statements 

175
175

Note 36 Investments in Subsidiaries and Other Entities (continued) 

Subsidiaries (continued) 

Entity Name  

New Zealand and Other Overseas
(a) Banking
ASB Bank Limited

ASB Covered Bond Trust

ASB Finance Limited

ASB Holdings Limited

ASB Term Fund

CommBank Europe Limited

Medallion NZ Series Trust 2009-1R

PT Bank Commonwealth

(b) Insurance and Funds Management
ASB Group (Life) Limited

PT Commonwealth Life

Sovereign Assurance Company Limited

Extent of Beneficial

Interest if not 100%

Incorporated in

New Zealand 

New Zealand 

New Zealand 

New Zealand 

New Zealand 

Malta 

New Zealand 

Indonesia 

New Zealand 

Indonesia 

New Zealand 

99%

80%

The Group also consolidates a number of unit trusts and other companies as part of the ongoing investment activities of the life 
insurance and wealth businesses. These investment vehicles are excluded from the above list. 

Significant Judgements and Assumptions 

Control and Voting Rights 

Holding  more  than  50%  of  an  entity’s  voting  rights  typically  indicates  that  the  Group  has  control  over  the  entity.  Significant 
judgement  is  involved  where  the  Group  either  holds  more  than  50%  of  the  voting  rights  but  does  not  control  an  entity,  which 
occurs  in  the  case  of  AHL  Holdings  Pty  Limited  (AHL)  as  outlined  below  or  where  the  Group  is  deemed  to  control  an  entity 
despite holding less than 50% of the voting rights. 

AHL Holdings Pty Limited (AHL) 

Management have determined that the Group does not control AHL despite owning 80% of the issued share capital of this entity. 
According to the Shareholders Deed agreed between the shareholders of AHL, unanimous consent is required from all parties to 
the  Deed  for  all  key  decisions.  This  results  in  joint  control  and  hence  the  Group  accounts  for  its  investment  in  AHL  as  a  joint 
venture using the equity method. 

Agent or principal  

The Group is deemed to have power over an investment fund when it holds either the responsible entity (RE) and/or the manager 
function of that fund.  Whether that power translates to control depends on whether the Group is deemed to act as an agent or a 
principal  of  that  fund.  Management  have  determined  that  the  Group  acts  as  a  principal  and  controls  a  fund  when  it  cannot  be 
easily  removed  as  a  manager  or  RE  by  investors  and  when  its  economic  interest  in  that  fund  is  substantial  compared  to  the 
economic interest of other investors. In all other cases the Group acts as agent and does not control the fund. 

Non-Controlling Interests 

Shareholders' Equity

Total non-controlling interests

2017

$M

546

546

Group 

2016

$M

550

550

The share capital above comprises predominantly New Zealand Perpetual Preference Shares (PPS) of AUD505 million.  

On  10 December 2002,  ASB  Capital  Limited,  a  New  Zealand  subsidiary,  issued  NZD200 million  (AUD182 million)  of  PPS.  The 
PPS were issued into the New Zealand capital markets and are subject to New Zealand law. Such shares are non-redeemable 
and carry limited voting rights. Dividends are payable quarterly based on the New Zealand one year swap rate plus a margin of 
1.3%  and  are  non-cumulative.  The  payments  of  dividends  are  subject  to  a  number  of  conditions  including  the  satisfaction  of 
solvency tests and the ability of the Board to cancel payments. 

On 22 December 2004, ASB Capital No.2 Limited, a New Zealand subsidiary, issued NZD350 million (AUD323 million) of PPS. 
The  PPS  were  issued  into  the  New  Zealand  capital  markets  and  are  subject  to  New  Zealand  law.  Such  shares  are  non-
redeemable  and  carry  limited  voting  rights.  Dividends  are  payable  quarterly  on  the  New  Zealand  one  year  swap  rate  plus  a 
margin  of  1.0%  and  are  non-cumulative.  The  payments  of  dividends  are  subject  to  a  number  of  conditions  including  the 
satisfaction of solvency tests and the ability of the Board to cancel payments. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457176
176 

3 

Notes to the financial statements 

Note 36 Investments in Subsidiaries and Other Entities (continued) 

ASB  Capital  Limited  and  ASB  Capital  No.2  Limited  have  advanced  proceeds  from  the  above  public  issues  to  ASB  Funding 
Limited,  a  New  Zealand  subsidiary.  ASB  Funding  Limited  in  turn  invested  the  proceeds  in  PPS  issued  by  ASB  Limited  (ASB 
PPS), also a New Zealand subsidiary. In relation to ASB Capital No.2 Limited, if an APRA Event occurs, the loan to ASB Funding 
Limited will be repaid and ASB Capital No.2 Limited will become the holder of the corresponding ASB PPS. 

The PPS may be purchased by a Commonwealth Bank subsidiary exercising a buy-out right five years or more after issue, or on 
the occurrence of regulatory or tax events. 

Significant Restrictions 

There were no significant restrictions on the ability to transfer cash or other assets, pay dividends or other capital distributions, 
provide  or  repay  loans  and  advances  between  the  entities  within  the  Group.  There  were  also  no  significant  restrictions  on  the 
Group's ability to access or use the assets and settle the liabilities of the Group resulting from protective rights of non-controlling 
interests. 

Associates and Joint Ventures 

There  were  no  individually  significant  investments  in  associates  or  joint  ventures  held  by  the  Group  as  at  30 June 2017  and 
30 June 2016. In addition, there were no significant restrictions on the ability of associates or joint ventures to transfer funds to 
the Bank or its subsidiaries in the form of cash dividends or to repay loans or advances made.  

The Group’s investments in associates and joint ventures are shown in the table below.  

AHL Holdings Pty Limited (1)
Bank of Hangzhou Co., Ltd

BoCommLife Insurance Company Limited
First State European Diversified Infrastructure 
Fund FCP-SIF
Qilu Bank Co., Ltd
Vietnam International Commercial Joint Stock 
Bank
Other 
Carrying amount of investments in 
associates and joint ventures

Group

2017

2016

2017

2016

$M

288

1,412

151

116

445

186

180

Ownership Ownership

Principal

Country of Balance

$M Interest % Interest %

 Activities Incorporation

Date

272

1,405

174

110

444

192

179

80

18

38

3

20

20

80

Mortgage Broking 

Australia 

20 Commercial Banking 
Insurance

38

China 

China 

30-Jun

31-Dec
31-Dec

4

Funds Management 

Luxembourg 

31-Dec

20 Commercial Banking 

China 

31-Dec

20

Financial Services 

Vietnam 

31-Dec

Various 

Various 

Various 

Various 

Various

2,778

2,776

(1)  The Group’s 80% interest in AHL Holdings Pty Limited (trading as Aussie Home Loans) is jointly controlled as the key financial and operating decisions 
require  the  unanimous  consent  of  all  directors.  AHL  Holdings  Pty  Limited  is  considered  a  structured  entity.  The  Group’s  maximum  exposure  to  loss  in 
relation to its investment is its carrying value and the total assets of Aussie Home Loans equals $292 million (2016: $280 million).  

Share of Associates' and Joint Ventures profits
Operating profits before income tax

Income tax expense
Operating profits after income tax (1)

2017

$M 

373

(81)

292

Group

2016

$M 

367

(78)

289

(1)  This amount is recognised within Note 2 in the share of profits of associates and joint ventures net of impairment. 

Structured Entities 

A structured entity is an entity in which voting or similar rights are not the dominant factor in deciding control. Structured entities 
are generally created to achieve a narrow and well defined objective with restrictions around their ongoing activities. Depending 
on the Group’s power over the activities of the entity and its exposure to and ability to influence its own returns, it may consolidate 
the entity. In other cases it may sponsor or have exposure to such an entity but not consolidate it. 

Consolidated Structured Entities 

The Group has the following contractual arrangements which require it to provide financial support to its structured entities. 

Securitisation Structured Entities 

The Group provides liquidity facilities to Medallion, Medallion NZ and Swan structured entities.  The liquidity facilities can only be 
drawn to cover cash flow shortages relating to mismatches in timing of cash inflows due from securitised asset pools and cash 
outflows due to note holders. These ‘timing mismatch’ facilities rank pari passu with other senior secured creditors. The facilities 
limit is $773 million (2016: $1,118 million). 

The Group has no contractual obligations to purchase assets from its securitisation structured entities. 

 
 
 
 
 
 
 
 
Notes to the financial statements 

177
177

Note 36 Investments in Subsidiaries and Other Entities (continued) 

Consolidated Structured Entities (continued) 

Covered Bonds Trust 

The Group provides funding and support facilities to CBA Covered Bond Trust and ASB Covered Bond Trust (the ‘Trusts’). The 
Trusts  are  bankruptcy  remote  SPVs  that  guarantee  any  debt  obligations  owing  under  the  US$30  billion  CBA  Covered  Bond 
Programme  and  the  EUR7  billion  ASB  Covered  Bond  Programme,  respectively.  The  funding  facilities  allow  the  Trusts  to  hold 
sufficient residential mortgage loans to support the guarantees provided to the Covered Bonds. The Group also provides various 
swaps  to  the  Trusts  to  hedge  any  interest  rate  and  currency  mismatches.  The  Group,  either  directly  or  via  its  wholly  owned 
subsidiaries,  Securitisation  Advisory  Services  Pty  Limited  and  Securitisation  Management  Services  Limited,  provides  various 
services to the Trusts including servicing and monitoring of the residential mortgages. 

Structured Asset Finance Structured Entities 

The Group has no contractual obligation to provide financial support to any of its Structured Asset Finance structured entities. 

During the year ended 30 June 2017, the Bank entered into a debt forgiveness arrangement with two wholly owned structured 
entities for the total of $11 million (2016: $69 million). The financial impact of the debt forgiveness was fully eliminated on 
consolidation.  

Unconsolidated Structured Entities 

The Group has exposure to various securitisation vehicles via Residential Mortgage-backed Securities (RMBS) and Asset-backed 
Securities  (ABS).  The  Group  may  also  provide  derivatives  and  other  commitments  to  these  vehicles.  The  Group  also  has 
exposure to Investment Funds and other financing vehicles. 

Securitisations 

Securitisations involve transferring assets into an entity that sells beneficial interests to investors through the issue of debt and 
equity notes with varying levels of subordination. The notes are collateralised by the assets transferred to these vehicles and pay 
a return based on the returns of those assets, with residual returns paid to the most subordinated investor. 

The  Group  may  trade  or  invest  in  Residential  Mortgage-backed  Securities  and  Asset-backed  Securities  which  are  backed  by 
Commercial Properties, Consumer Receivables, Equipment and Auto Finance. The Group may also provide lending, derivatives, 
liquidity and commitments to these securitisation entities. 

Other Financing  

Asset-backed  entities  are  used  to  provide  tailored  lending  for  the  purchase  or  lease  of  assets  transferred  by  the  Group  or  its 
clients. The assets are normally pledged as collateral to the lenders. The Group engages in raising finance for assets such as 
aircraft,  trains,  vessels  and  other  infrastructure.  The  Group  may  also  provide  lending,  derivatives,  liquidity  and  commitments  to 
these entities. 

Investment Funds 

The  Group  conducts  investment  management  and  other  fiduciary  activities  as  responsible  entity,  trustee,  custodian,  advisor  or 
manager for investment funds and trusts, including superannuation and approved deposit funds, wholesale and retail trusts. The 
Group’s  exposure  to  Investment  Funds  includes  holding  units  in  the  investment  funds  and  trusts,  providing  lending  facilities, 
derivatives and receiving fees for services.  

The  nature  and  extent  of  the  Group’s  interests  in  these  entities  are  summarised  below.  Interests  do  not  include  plain  vanilla 
derivatives (e.g. interest rate swaps and currency swaps) and positions where the Group creates rather than absorbs variability of 
the Structured Entity, for example deposits. These have been excluded from the below table.  

Exposures to unconsolidated 
structured entities
Assets at fair value through income statement - trading

Available-for-sale investments

Loans, bills discounted and other receivables

Other assets

Total on Balance Sheet exposures
Total notional amounts of off Balance Sheet exposures (1)
Total maximum exposure to loss
Total assets of the entities (2)

Other

Investment

2017

RMBS

ABS

Financing

Funds

Total

$M

10

6,824

2,573

-

9,407

1,348

10,755

62,805

$M

-

701

1,589

-

2,290

1,658

3,948

19,017

$M

-

-

2,589

-

2,589

668

3,257

9,736

$M

828

212

7,410

133

8,583

5,837

14,420

325,941

$M

838

7,737

14,161

133

22,869

9,511

32,380

417,499

(1)  Relates to undrawn facilities.
(2)  Size  of  the  entities  is  generally  the  total  assets  of  the  entities,  except  for  Real  Estate  Investment  Trusts  where  the  size  is  based  on  the  Group’s  credit

exposure of $10.7 billion. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457178
178 

3

Notes to the financial statements 

Note 36 Investments in Subsidiaries and Other Entities (continued) 

Unconsolidated Structured Entities (continued) 

Exposures to unconsolidated 
structured entities
Assets at fair value through income statement - trading

Available-for-sale investments

Loans, bills discounted and other receivables

Other assets

Total on Balance Sheet exposures
Total notional amounts of off Balance Sheet exposures (1)
Total maximum exposure to loss
Total assets of the entities (2)

RMBS

ABS

Financing

Funds

Other

Investment

$M

5

7,123

2,432

-

9,560

1,338

10,898

47,626

$M

-

872

1,606

-

2,478

543

3,021

15,066

$M

-

-

2,627

-

2,627

501

3,128

9,967

$M

1,078

205

9,861

123

11,267

3,915

15,182

290,261

362,920

2016

Total

$M

1,083

8,200

16,526

123

25,932

6,297

32,229

(1)  Relates to undrawn facilities.
(2)  Size  of  the  entities  is  generally  the  total  assets  of  the  entities,  except  for  Real  Estate  Investment  Trusts  where  the  size  is  based  on  the  Group’s  credit

exposure of $11.2 billion. 

The  Group’s  exposure  to  loss  depends  on  the  level  of  subordination  of  the  interest  which  indicates  the  extent  to  which  other 
parties are obliged to absorb credit losses before the Group. An overview of the Group’s interests, relative ranking and external 
credit  rating,  for  vehicles  that  have  credit  subordination  in  place,  is  summarised  in  the  table  below,  and  include  securitisation 
vehicles and other financing. 

Ranking and credit rating of exposures
to unconsolidated structured entities
Senior (1)
Mezzanine (2)
Subordinated (3)
Total maximum exposure to loss

RMBS

$M

10,727

13

15

Other

 Financing

$M

3,257

-

-

ABS

$M

3,936

12

-

2017

Total

$M

17,920

25

15

10,755

3,948

3,257

17,960

(1)  All RMBS and ABS exposures, and $1,776 million of other financing exposures are rated investment grade, $1,481 million of other financing exposures are

sub-investment grade.

(2)  All RMBS and ABS exposures are rated investment grade.
(3)  All exposures are rated sub-investment grade.

Ranking and credit rating of exposures
to unconsolidated structured entities
Senior (1)
Mezzanine (2)
Subordinated (3)
Total maximum exposure to loss

RMBS

$M

10,853

18

27

Other

 Financing

$M

3,128

-

-

ABS

$M

3,008

13

-

2016

Total

$M

16,989

31

27

10,898

3,021

3,128

17,047

(1) 

$10,853 million of RMBS exposures, $3,008 million of ABS exposures and $1,522 million of other financing exposures are rated investment grade, the 
remaining $1,606 million exposures are rated sub-investment grade. 

(2)  All RMBS and ABS exposures are rated investment grade.
(3)  All exposures are rated sub-investment grade.

Sponsored Unconsolidated Structured Entities 

For  the  purposes  of  this  disclosure,  the  Group  sponsors  an  entity  when  it  manages  or  advises  the  entity’s  program,  places 
securities into the market on behalf of the entity, provides liquidity and/or credit enhancements to the entity, or the Group’s name 
appears in the Structured Entity.  

During  the  year  ended  30 June 2017,  the  Group  sponsored  two  unconsolidated  structured  entities  being  Security  Holding 
Investment  Entity  Linking  Deals  Limited  (SHIELD)  and  SHIELD  Trust  No.  2.  A  wholly  owned  subsidiary  of  the  Group, 
Securitisation Advisory Services Pty Limited (SAS), was the manager of SHIELD and SHIELD was the trustee of SHIELD Trust 
No. 2. The Group deregistered SHIELD and wound up SHIELD Trust No. 2 during the year ended 30 June 2017.  

There  was  no  significant  income  earned  or  expense  incurred  directly  from  these  entities  during  the  year  ended  30 June 2017. 
There were no assets transferred by all parties to the sponsored entities during the year ended 30 June 2017. 

Notes to the financial statements 

179
179

Note 37 Key Management Personnel 

Detailed  remuneration  disclosures  by  Key  Management  Personnel  are  provided  in  the  Remuneration  Report  of  the  Directors’ 
Report on pages 63 to 81 and have been audited. 

Key management personnel compensation
Short-term benefits

Post-employment benefits
Long-term benefits (1)
Share-based payments (1)
Total

2017

$'000

18,167

438

359

15,966

34,930

Group

2016

$'000

34,707

457

562

12,815

48,541

2017

$'000

18,167

438

359

15,966

34,930

Bank

2016

$'000

34,707

457

562

12,815

48,541

(1)  2016 comparatives have been restated to reflect a disclosure methodology change where Deferred Rights are included in share-based payments instead 

of long-term benefits.

Shareholdings 
Details of the aggregate shareholdings of Key Management Personnel are set out below. 

Previous

Acquired/

Years

Net

Non-Executive Directors

Executives (7)

Class (1)
Ordinary (5) (6)
PERLS 

Ordinary (6)
LTVR - Reward Rights

Deferred Rights

Balance

Granted as

1 July 2016 Remuneration

Awards
Vested (2)

 Change
Other (3) 30 June 2017

Balance

(4)

201,155

9,830

601,430

1,137,718

26,633

1,784

3,094

-

295,725

23,086

-

-

-

(53,434)

(22,012)

(31,246)

(1,854)

(95,729)

(350,389)

-

171,693

11,070

505,701

1,029,620

27,707

(1)  LTVR Reward Rights represent rights granted under the GLRP which are subject to performance hurdles. Deferred Rights represent the deferred STVR 
awarded  under  Executive  General  Manager  arrangements,  sign-on  and  retention  awards  received  as  rights.  PERLS  include  cumulative  holdings  of  all 
PERLS securities issued by the Group. 

(2)  LTVR Reward Rights and Deferred Rights become ordinary shares upon vesting. A portion of Ian Narev’s vested equity award was delivered in the form of

cash, which was paid to registered charities pursuant to an option that the Board made available in the financial year. 

(3)  Net  Change  Other  incorporates  changes  resulting  from  purchases,  sales,  forfeitures,  appointments  and  retirement  of  Non-Executive  Directors  and

Executives during the financial year. 

(4)  30 June 2017 balances represent aggregate shareholdings of all Key Management Personnel at balance date. 
(5)  Non-Executive  Directors  who  hold  fewer  than  5,000  Commonwealth  Bank  shares  are  required  to  receive  20%  of  their  total  after-tax  base  fees  as  CBA 

shares. These shares are subject to a 10 year trading restriction (the shares will be released earlier if the director leaves the Board). 

(6)  Opening balance has been restated to include a correction to CBA ordinary shares.
(7)  David Craig holds 28,150 PERLS. Anna Lenahan holds 2,000 Capital Notes. 

Loans to Key Management Personnel 
All loans to Key Management Personnel (including close family members or entities controlled, jointly controlled, or significantly 
influenced  by  them,  or  any  entity  over  which  any  of  those  family  members  or  entities  held  significant  voting  power)  have  been 
made  in  the  ordinary  course  of  business  on  normal  commercial  terms  and  conditions  no  more  favourable  than  those  given  to 
other  employees  and  customers,  including  the  term  of  the  loan,  security  required  and  the  interest  rate  (which  may  be  fixed  or 
variable). There has been no write down of loans during the period. 

Details of aggregate loans to Key Management Personnel are set out below: 

Loans

Interest Charged

(1)  Comparatives have been restated to align to actual balances. 

Other transactions of Key Management Personnel 

2017

$'000

12,145

406

2016

(1)

$'000

11,330

460

Financial Instrument Transactions 
Financial instrument transactions (other than loans and shares disclosed within this report) of Key Management Personnel occur 
in  the  ordinary  course  of  business  on  normal  commercial  terms  and  conditions  no  more  favourable  than  those  given  to  other 
employees and customers.  

Disclosure of financial instrument transactions regularly made as part of normal banking operations is limited to disclosure of such 
transactions with Key Management Personnel and entities controlled or significantly influenced by them.  

All  such  financial  instrument  transactions  that  have  occurred  between  entities  within  the  Group  and  their  Key  Management 
Personnel have been trivial or domestic in nature and were in the nature of normal personal banking and deposit transactions. 
Transactions other than Financial Instrument Transactions of Banks 

All other transactions with Key Management Personnel and their related entities and other related parties are conducted on an 
arm’s  length  basis  in  the  normal  course  of  business  and  on  commercial  terms  and  conditions.  These  transactions  principally 
involve the provision of financial and investment services by entities not controlled by the Group. A related party of an Executive 
has also been employed by the Group, and is remunerated in a manner consistent with normal employee relationships. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457	
	
180
180 

3

Notes to the financial statements 

Note 38 Related Party Disclosures 

Commonwealth Bank of Australia, which is incorporated in Australia, is the ultimate parent of the Group.  

Parties are considered to be related if one party has the ability to control the other party or exercise significant influence over the 
other  party  in  making  financial  or  operational  decisions,  or  a  separate  party  controls  both.  The  definition  includes  subsidiaries, 
associates, joint ventures, pension plans as well as other persons. 

A number of banking transactions are entered into with related parties in the normal course of business on an arm’s length basis. 
These include loans, deposits and foreign currency transactions, upon which some fees and commissions may be earned. Details 
of amounts paid or received from related parties, in the form of dividends or interest, are set out in Note 2. 

The Bank’s aggregate investments in, and loans to controlled entities are disclosed in the table below. Amounts due to controlled 
entities are disclosed in the Balance Sheet of the Bank. 

Shares in controlled entities

Loans to controlled entities

Total shares in and loans to controlled entities

2017

$M

10,572

90,765

101,337

Bank

2016

$M

11,720

134,233

145,953

The Group also receives fees on an arm’s length basis of $53 million (2016: $49 million) from funds classified as associates. 

The  Bank  provides  letters  of  comfort  to  other  entities  within  the  Group  on  standard  terms.  Guarantees  include  a  $50  million 
(2016: $40 million) guarantee to AFS license holders in respect of excess compensation claims. 

The Bank is the head entity of the tax consolidated group and has entered into tax funding and tax sharing agreements with its 
eligible  Australian  resident  subsidiaries.  The  terms  and  conditions  of  these  agreements  are  set  out  in  Note 1(r).  The  amount 
receivable  by  the  Bank  under  the  tax  funding  agreement  with  the  tax  consolidated  entities  is  $302  million  as  at  30 June 2017 
(2016: $213 million receivable). This balance is included in ‘Other assets’ in the Bank’s separate Balance Sheet.  

All transactions between Group entities are eliminated on consolidation. 

Notes to the financial statements 

181
181

Note 39 Notes to the Statements of Cash Flows 

(a) Reconciliation of Net Profit after Income Tax to Net Cash (used in)/provided by Operating Activities

Net profit after income tax (1)
(Increase)/decrease in interest receivable

(Decrease)/increase in interest payable
Net decrease/(increase) in assets at fair value through Income 
Statement (excluding life insurance)
Net gain on sale of controlled entities and associates

Net gain on sale of investments

Net movement in derivative assets/liabilities 

Net (gain)/loss on sale of property, plant and equipment 

Equity accounting profit

Loan impairment expense

Depreciation and amortisation (including asset write downs)
Increase in liabilities at fair value through Income Statement 
(excluding life insurance)
Increase/(decrease) in other provisions 

Increase/(decrease) in income taxes payable

Decrease in deferred tax liabilities
(Increase)/decrease in deferred tax assets (1)
(Increase)/decrease in accrued fees/reimbursements receivable
Increase/(decrease) in accrued fees and other items payable (1)
Decrease in life insurance contract policy liabilities

Cash flow hedge ineffectiveness

Loss/(gain) on changes in fair value of hedged items

Dividend received - controlled entities
Changes in operating assets and liabilities arising from cash flow 
movements
Other (1)
Net cash (used in)/provided by operating activities

2017

$M

9,952

(14)

(26)

2016

$M

9,243

(148)

(312)

Group

2015

$M

9,074

3

14

2017

$M

8,979

21

(5)

Bank

2016

$M

8,639

(130)

(295)

2,788

(8,538)

(5,490)

3,372

(8,787)

-

-

(21)

-

(3,509)

6,288

(2)

-

(492)

(6)

(292)

1,095

1,229

121

114

603

(14)

(573)

(238)

18

(1,240)

(20)

799

-

(15,228)

619

(807)

-

-

5,988

21

(289)

1,256

857

1,651

(78)

486

(162)

66

137

(150)

(991)

5

(642)

-

(13,640)

679

(4,561)

(13)

-

6,180

8

(268)

988

803

975

354

(32)

(15)

131

66

349

(1,133)

20

(493)

-

(4,658)

320

7,183

3

-

1,040

1,035

1,550

113

570

-

(587)

20

(62)

-

3

1,829

(1,200)

(14,907)

552

(1,183)

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.

(b) Reconciliation of Cash

For the purposes of the Statements of Cash Flows, cash includes cash and money at short call.

Notes, coins and cash at banks

Other short-term liquid assets

Cash and cash equivalents at end of year

(c) Non-cash Financing and Investing Activities

2017

$M

14,635

8,482

23,117

2016

$M

12,103

2,344

14,447

Group

2015

$M

15,683

3,587

19,270

2017

$M

12,707

8,242

20,949

Shares issued under the Dividend Reinvestment Plan (1)

2017

$M

1,143

2016

$M

1,209

(1)  No  part  of  the  Dividend  Reinvestment  Plan  paid  out  in  the  2017  financial  year  was  satisfied  through  the  on-market  purchase  and  transfer  of  shares  to 

participating shareholders (2016: nil and 2015: $704 million) 

(d) Acquisition of Controlled Entities

On 2 December 2016, 100% of the contributed equity of Water Utilities Australia Limited was purchased for $32 million. On 20 
April 2016, 100% of the contributed equity of Vector Gas Limited was purchased for NZ$952.5 million and renamed to First Gas 
Limited  (FGL).  The  acquisitions  occurred  via  the  Global  Diversified  Infrastructure  Fund  (GDIF),  which  is  partly  owned  by  the 
Group’s life insurance business. 

The investment in GDIF is used to back life insurance policy liabilities, the majority of which are investment-linked contracts where 
the returns to policyholders are linked to GDIF’s overall returns.  Notwithstanding  this, GDIF and consequently FGL, have been 
consolidated due to the overall equity ownership in GDIF. 

15

-

1,153

666

123

(13)

181

-

(22)

(10)

(67)

-

(5)

(1,369)

(1,462)

(11,367)

1,020

(5,463)

Bank

2016

$M

10,809

2,100

12,909

Group

2015

$M

571

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457182
182 

3

Notes to the financial statements 

Note 39 Notes to the Statements of Cash Flows (continued) 

FGL is the owner and operator of gas transmission and distribution networks within New Zealand. 

The  Group  acquired  100%  of  the  issued  share  capital  of  the  TYME  Group  and  gained  control  on  26 January 2015.  TYME  is  a 
South African based global leader in designing, building and operating digital banking systems. This acquisition will support the 
Group in growing into emerging markets, as well as provide capability to enhance innovation in our core markets. 

The fair value of the identifiable assets acquired and liabilities assumed at the acquisition date are as follows: 

Net identifiable assets at fair value
Add: Goodwill

Purchase consideration transferred
Less: Cash and cash equivalents acquired

Less: Contingent consideration

Net cash outflow on acquisition

2017
$M (1)
16

16

32

(1)

31

-

31

2016
$M (2)
553

304

857

-

857

-

857

Group

2015

$M

(2)

43

41

-

41

(12)

29

(1)  As  the  purchase  price  allocation  is  ongoing,  the  provisional  fair  value  of  net  identifiable  assets  has  been  disclosed  in  accordance  with  Australian

(2) 

Accounting Standards.
In the current financial year, upon completion of purchase price allocation, net identifiable assets at fair value for FGL has been revised to $605 million
and goodwill to $252 million, from provisional amounts disclosed in the prior year. 

Note 40 Disclosures about Fair Values 

(a) Valuation

The best evidence of fair value is a quoted market price in an active market. Therefore, where possible, fair value is based on 
quoted  market  prices.  Where  no  quoted  market  price  for  an  instrument  is  available,  the  fair  value  is  based  on  present  value 
estimates  or  other  valuation  techniques  based  on  current  market  conditions.  These  valuation  techniques  rely  on  market 
observable inputs wherever possible, or in a limited number of instances, rely on inputs which are reasonable assumptions based 
on market conditions. 

Determination of the fair value of Over-the-Counter (OTC) derivatives includes credit valuation adjustments (CVA) for derivative 
assets  to  reflect  the  credit  worthiness  of  the  counterparty.  Fair  value  of  uncollateralised  derivative  assets  and  uncollateralised 
derivative  liabilities  incorporate  funding  valuation  adjustments  (FVA)  to  reflect  funding  costs  and  benefits  to  the  Group.  These 
adjustments are applied after considering any relevant collateral or master netting arrangements. 

The Group utilises various valuation techniques and applies a hierarchy for valuation inputs that maximise the use of observable 
market data, if available.    

Under AASB 13 ‘Fair Value Measurement’ all financial and non-financial assets and liabilities measured or disclosed at fair value 
are categorised into one of the following three fair value hierarchy levels: 

Quoted Prices in Active Markets – Level 1 

This  category  includes  assets  and  liabilities  for  which  the  valuation  is  determined  by  reference  to  unadjusted  quoted  prices  for 
identical  assets  or  liabilities  in  active  markets  where  the  quoted  price  is  readily  available,  and  the  price  represents  actual  and 
regularly occurring market transactions on an arm’s length basis. 

An  active  market  is  one  in  which  transactions  occur  with  sufficient  volume  and  frequency  to  provide  pricing  information  on  an 
ongoing basis. 

Financial instruments included in this category are liquid government bonds, financial institution and corporate bonds, certificates 
of deposit, bank bills, listed equities and exchange traded derivatives. 

Valuation Technique Using Observable Inputs – Level 2 

This category includes assets and liabilities that have been valued using inputs other than quoted prices as described for Level 1, 
but  which  are  observable  for  the  asset  or  liability,  either  directly  or  indirectly.  The  valuation  techniques  include  the  use  of 
discounted cash flow analysis, option pricing models and other market accepted valuation models. 

Financial instruments included in this category are commercial papers, mortgage-backed securities and OTC derivatives including 
interest rate swaps, cross currency swaps and FX options. 

Notes to the financial statements 

183
183

Note 40 Disclosures about Fair Values (continued) 

Valuation Technique Using Significant Unobservable Inputs – Level 3 

This category includes assets and liabilities where the valuation incorporates significant inputs that are not based on observable 
market  data  (unobservable  inputs).  Unobservable  inputs  are  those  not  readily  available  in  an  active  market  due  to  market 
illiquidity or complexity of the product. These inputs are generally derived and extrapolated from observable inputs to match the 
risk profile of the financial instrument, and are calibrated against current market assumptions, historic transactions and economic 
models, where available. These inputs may include the timing and amount of future cash flows, rates of estimated credit losses, 
discount rates and volatility. 

Financial  instruments  included  in  this  category  for  the  Group  and  Bank  are  assets  backing  insurance  liabilities  held  through 
infrastructure funds, certain exotic OTC derivatives and certain asset-backed securities valued using unobservable inputs. 

(b) Fair Value Hierarchy for Financial Assets and Liabilities Measured at Fair Value

The classification in the fair value hierarchy of the Group’s and the Bank’s financial assets and liabilities measured at fair value is 
presented in the tables below: 

Fair Value as at 30 June 2017

Fair Value as at 30 June 2016

Level 1

Level 2

Level 3

Total

Level 1

Level 2

Level 3

Total

$M

$M

$M

$M

$M

$M

$M

$M

Group

Financial assets measured at fair value on a 
recurring basis
Assets at fair value through Income Statement:

Trading 

Insurance

Other

Derivative assets

Available-for-sale investments

Bills Discounted

24,657

3,519

51

63

75,050

7,486

8,047

8,620

1,060

31,594

8,346

-

-

1,530

-

67

139

-

32,704

13,669

1,111

31,724

83,535

7,486

23,180

10,887

4,014

43

16

71,244

10,507

9,533

1,437

46,491

9,353

-

-

-

-

60

301

-

34,067

13,547

1,480

46,567

80,898

10,507

Total financial assets measured at fair value

110,826

57,667

1,736

170,229

109,004

77,701

361

187,066

Financial liabilities measured at fair value 
on a recurring basis
Liabilities at fair value through Income Statement

Derivative liabilities

Life investment contracts

Total financial liabilities measured at fair 
value

2,525

192

-

7,867

30,036

7,374

2,717

45,277

-

102

565

667

10,392

30,330

7,939

2,749

38

-

7,543

39,819

8,582

48,661

2,787

55,944

-

64

-

64

10,292

39,921

8,582

58,795

Bank

Fair Value as at 30 June 2017

Fair Value as at 30 June 2016

Level 1

Level 2

Level 3

Total

Level 1

Level 2

Level 3

Total

$M

$M

$M

$M

$M

$M

$M

$M

Financial assets measured at fair value on a 
recurring basis
Assets at fair value through Income Statement:

Trading

Other

Derivative assets

Available-for-sale investments

Bills Discounted 

23,866

-

55

71,206

7,486

7,261

796

31,972

7,674

-

-

-

67

139

-

31,127

796

32,094

79,019

7,486

22,731

10,254

-

16

68,190

10,507

1,187

46,449

7,870

-

-

-

60

301

-

32,985

1,187

46,525

76,361

10,507

Total financial assets measured at fair value

102,613

47,703

206

150,522

101,444

65,760

361

167,565

Financial liabilities measured at fair value 
on a recurring basis
Liabilities at fair value through  Income Statement

Derivative liabilities

Total financial liabilities measured at fair 
value

2,525

192

6,464

31,878

2,717

38,342

-

103

103

8,989

32,173

2,749

4,692

33

43,781

41,162

2,782

48,473

-

70

70

7,441

43,884

51,325

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457184
184 

3

Notes to the financial statements 

Note 40 Disclosures about Fair Values (continued) 

(c) Analysis of Movements between Fair Value Hierarchy Levels

During  the  year  ended  30 June 2017,  the  Group  reclassified  $752  million  of  available-for-sale  securities (30  June  2016: 
$547 million)  from  Level  2  to  Level  1.  The  Group  also  had  insurance  assets  reclassifications  of  $488  million  (30  June  2016: 
$628 million) from Level 1 to Level 2. There were $20 million trading security reclassifications (30 June 2016: nil) from Level 2 to 
Level  1,  due  to  changes  in  the  observability  of  inputs.  The  tables  below  summarise  movements  in  Level  3  balance  during  the 
year. Transfers have been reflected as if they had taken place at the end of the reporting periods. Transfers in and out of level 3 
were due to changes in the observability of inputs.  

Level 3 Movement Analysis for the year ended 30 June 2017 

As at 1 July 2015
Purchases

Sales/Settlements

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

Transfers in

Transfers out

As at 30 June 2016

Gains/(losses) recognised in the Income Statement for 
financial instruments held as at 30 June 2016

As at 1 July 2016
Purchases

Sales/Settlements

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

Transfers in

Transfers out

As at 30 June 2017

Gains/(losses) recognised in the Income Statement for 
financial instruments held as at 30 June 2017

Financial Assets

Financial Liabilities

Available

Life

Insurance 

Derivative

for Sale

Derivative  Investment

 Assets

 Assets Investments

 Liabilities

 Contracts

Group

$M

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,530

-

1,530

-

$M

80

13

-

(33)

-

-

-

60

-

60

3

-

(4)

-

8

-

67

(4)

$M

115

4

(104)

(2)

-

305

(17)

301

1

301

-

(160)

-

(2)

-

-

139

-

$M

(23)

-

(46)

5

-

-

-

(64)

-

(64)

-

29

6

-

(73)

-

(102)

$M

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(565)

-

(565)

6

-

The valuation of insurance assets directly impacts the life investment contracts they are backing. The Group’s exposure to other 
financial  instruments  measured  at  fair  value  based  in  full  or  in  part  on  non-market  observable  inputs  is  restricted  to  a  small 
number  of  financial  instruments,  which  comprise  an  insignificant  component  of  the  portfolios  to  which  they  belong.  As  such, 
changes in fair value assumptions on all these instruments due to size or backing by policy holder funds generally have minimal 
impact on the Group’s Income Statement and Shareholders’ Equity.  

Notes to the financial statements 

185

Note 40 Disclosures about Fair Values (continued) 

Level 3 Movement Analysis for the year ended 30 June 2017 (continued) 

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

As at 1 July 2015

Purchases

Sales/Settlements

Transfers in

Transfers out

As at 30 June 2016

As at 1 July 2016

Purchases

Sales/Settlements

Transfers in

Transfers out

As at 30 June 2017

Gains/(losses) recognised in the Income Statement for financial 

instruments held as at 30 June 2016

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

Gains/(losses) recognised in the Income Statement for financial 

instruments held as at 30 June 2017

Bank

Financial 

Liabilities 

Financial Assets

Available

Derivative

for Sale

Derivative

 Assets

Investments

 Liabilities

$M

80

14

(34)

60

60

-

-

-

-

-

3

-

-

8

-

(4)

67

(4)

$M

115

4

(104)

(2)

-

305

(17)

301

1

301

(160)

(2)

139

-

-

-

-

-

$M

(25)

(46)

(70)

(70)

32

-

1

-

-

-

-

-

8

-

-

8

(73)

(103)

Notes to the financial statements 
Notes to the financial statements 

185
185

185

Note 40 Disclosures about Fair Values (continued) 

Note 40 Disclosures about Fair Values (continued) 

Level 3 Movement Analysis for the year ended 30 June 2017 (continued) 

Level 3 Movement Analysis for the year ended 30 June 2017 (continued) 

As at 1 July 2015
Purchases

As at 1 July 2015
Purchases

Sales/Settlements

Sales/Settlements

Gains/(losses) in the period:

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

Recognised in the Statement of Comprehensive Income

Transfers in

Transfers in

Transfers out

Transfers out

As at 30 June 2016

As at 30 June 2016

Gains/(losses) recognised in the Income Statement for financial 
instruments held as at 30 June 2016

Gains/(losses) recognised in the Income Statement for financial 
instruments held as at 30 June 2016

As at 1 July 2016
Purchases

As at 1 July 2016
Purchases

Sales/Settlements

Sales/Settlements

Gains/(losses) in the period:

Gains/(losses) in the period:

Recognised in the Income Statement

Recognised in the Income Statement

Recognised in the Statement of Comprehensive Income

Recognised in the Statement of Comprehensive Income

Transfers in

Transfers in

Transfers out

Transfers out

As at 30 June 2017

As at 30 June 2017

Gains/(losses) recognised in the Income Statement for financial 
instruments held as at 30 June 2017

Gains/(losses) recognised in the Income Statement for financial 
instruments held as at 30 June 2017

Financial Assets

Financial Assets

Available

Available

Bank

Bank

Financial 

Financial 

Liabilities 

Liabilities 

Derivative

Derivative

for Sale

for Sale

Derivative

Derivative

 Assets

 Assets

Investments

Investments

 Liabilities

 Liabilities

$M

$M

80

80

14

14

-

-

(34)

(34)

-

-

-

-

-

-

60

60

-

-

60

60

3

3

-

-

(4)

(4)

-

-

8

8

-

-

67

67

(4)

(4)

$M

$M

115

115

4

4

(104)

(104)

(2)

(2)

-

-

305

305

(17)

(17)

301

301

1

1

301

301

-

-

(160)

(160)

-

-

(2)

(2)

-

-

-

-

139

139

$M

$M

(25)

(25)

-

-

(46)

(46)

1

1

-

-

-

-

-

-

(70)

(70)

-

-

(70)

(70)

-

-

32

32

8

8

-

-

(73)

(73)

-

-

(103)

(103)

-

-

8

8

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457186
186 

3

Notes to the financial statements 

Note 40 Disclosures about Fair Values (continued) 

(d) Fair Value Information for Financial Instruments not measured at Fair Value

The estimated fair values and fair value hierarchy of the Group’s and the Bank’s financial instruments not measured at fair value 
as at 30 June 2017 are presented below: 

Financial assets not measured at fair value on a 
recurring basis
Cash and liquid assets

Receivables due from other financial institutions

Loans and other receivables

Bank acceptances of customers

Other assets

Total financial assets 
Financial liabilities not measured at fair value on a 
recurring basis
Deposits and other public borrowings

Payables due to other financial institutions

Bank acceptances

Debt issues

Managed funds units on issue

Bills payable and other liabilities

Loan capital

Total financial liabilities 
Financial guarantees, loan commitments
and other off Balance Sheet instruments

Financial assets not measured at fair value on a 
recurring basis
Cash and liquid assets

Receivables due from other financial institutions

Loans and other receivables

Bank acceptances of customers

Other assets

Total financial assets 
Financial liabilities not measured at fair value on a 
recurring basis
Deposits and other public borrowings

Payables due to other financial institutions

Bank acceptances

Debt issues

Managed funds units on issue
Bills payable and other liabilities (1)
Loan capital

Total financial liabilities 
Financial guarantees, loan commitments
and other off Balance Sheet instruments

Group

30 June 2017

Fair value

Level 1

Level 2

Level 3

$M

$M

$M

Total

$M

23,117

-

-

463

2,371

25,951

-

-

463

-

1,547

2,795

8,278

13,083

22,733

10,037

-

-

3,655

36,425

626,924

28,432

-

167,752

1,030

6,690

10,428

841,256

-

-

724,271

-

-

45,850

10,037

724,271

463

6,026

724,271

786,647

-

-

-

-

-

-

-

-

626,924

28,432

463

167,752

2,577

9,485

18,706

854,339

-

-

182,999

182,999

Group

30 June 2016

Fair value

Level 1

Level 2

Level 3

$M

$M

$M

Total

$M

14,447

-

-

1,431

2,177

18,055

-

-

1,431

-

1,400

1,414

6,151

8,925

11,591

-

-

3,422

23,938

588,405

28,771

-

161,049

206

6,199

8,950

10,396

793,580

-

-

685,341

-

-

23,372

11,591

685,341

1,431

5,599

685,341

727,334

-

-

-

-

-

-

-

-

588,405

28,771

1,431

161,049

1,606

7,613

15,101

803,976

-

-

179,902

179,902

Carrying

value

Total

$M

45,850

10,037

724,276

463

6,026

786,652

626,655

28,432

463

167,571

2,577

9,485

18,726

853,909

182,999

Carrying

value

Total

$M

23,372

11,591

684,891

1,431

5,599

726,884

588,045

28,771

1,431

161,284

1,606

7,613

15,544

804,294

179,902

(1)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1.

Notes to the financial statements 

187
187

Note 40 Disclosures about Fair Values (continued) 

(d) Fair Value Information for Financial Instruments not measured at Fair Value (continued)

Financial assets not measured at fair value on a 
recurring basis
Cash and liquid assets

Receivables due from other financial institutions

Loans and other receivables

Bank acceptances of customers

Loans to controlled entities

Other assets

Total financial assets 
Financial liabilities not measured at fair value on a 
recurring basis
Deposits and other public borrowings

Payables due to other financial institutions

Bank acceptances

Due to controlled entities

Debt issues

Bills payable and other liabilities

Loan capital

Total financial liabilities 
Financial guarantees, loan commitments
and other off Balance Sheet instruments

Financial assets not measured at fair value on a 
recurring basis
Cash and liquid assets

Receivables due from other financial institutions

Loans and other receivables

Bank acceptances of customers

Loans to controlled entities

Other assets

Total financial assets 
Financial liabilities not measured at fair value on a 
recurring basis
Deposits and other public borrowings

Payables due to other financial institutions

Bank acceptances

Due to controlled entities

Debt issues

Bills payable and other liabilities

Loan capital

Total financial liabilities 
Financial guarantees, loan commitments
and other off Balance Sheet instruments

Bank

30 June 2017

Fair value

Level 1

Level 2

Level 3

$M

$M

$M

Total

$M

20,949

-

-

463

-

1,833

23,245

-

-

463

-

-

2,297

8,277

11,037

21,865

8,678

-

-

-

3,234

33,777

571,505

28,038

-

-

135,621

5,044

9,642

-

-

640,114

-

90,797

-

730,911

-

-

-

91,222

-

-

-

749,850

91,222

42,814

8,678

640,114

463

90,797

5,067

787,933

571,505

28,038

463

91,222

135,621

7,341

17,919

852,109

-

-

167,415

167,415

Bank

30 June 2016

Fair value

Level 1

Level 2

Level 3

$M

$M

$M

Total

$M

12,909

-

-

1,413

-

1,727

16,049

-

-

1,413

-

-

964

6,155

8,532

-

8,673

10,182

-

-

-

3,274

22,129

536,331

28,328

-

-

134,968

4,571

8,543

-

-

607,899

-

133,567

-

741,466

-

-

-

130,046

-

-

-

712,741

130,046

21,582

10,182

607,899

1,413

133,567

5,001

779,644

536,331

28,328

1,413

130,046

134,968

5,535

14,698

851,319

-

163,619

163,619

Carrying

value

Total

$M

42,814

8,678

640,017

463

90,765

5,067

787,804

571,353

28,038

463

91,222

134,966

7,341

17,959

851,342

167,415

Carrying

value

Total

$M

21,582

10,182

607,412

1,413

134,233

5,001

779,823

536,086

28,328

1,413

130,046

134,214

5,535

15,138

850,760

163,619

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457188
188 

3

Notes to the financial statements 

Note 40 Disclosures about Fair Values (continued) 
(d) Fair Value Information for Financial Instruments not measured at Fair Value (continued)
The  fair  values  disclosed  above  represent  estimates  of  prices  at  which  these  instruments  could  be  sold  or  transferred  in  an
orderly transaction between market participants. However, many of the instruments lack an available trading market and it is the
intention  to  hold  to  maturity.  Thus  it  is  possible  that  realised  amounts  may  differ  to  amounts  disclosed  above.  Due  to  the  wide
range  of  valuation  techniques  and  the  numerous  estimates  that  must  be  made,  it  may  be  difficult  to  make  a  reasonable
comparison of the fair value information disclosed here, against that disclosed by other financial institutions.

The fair value estimates disclosed above have been derived as follows: 

Loans and Other Receivables 

The  carrying  value  of  loans  and  other  receivables  is  net  of  accumulated  collective  and  individually  assessed  provisions  for 
impairment. Customer creditworthiness is regularly reviewed in line with the Group's credit policies and where necessary, pricing 
is adjusted in accordance with individual credit contracts. 

For the majority of variable rate loans, excluding impaired loans, the carrying amount is considered a reasonable estimate of fair 
value.  For  Institutional  variable  rate  loans,  the  fair  value  is  calculated  using  discounted  cash  flow  models  with  a  discount  rate 
reflecting  market  rates  offered  on  similar  loans  to  customers  with  similar  creditworthiness.  The  fair  value  of  impaired  loans  is 
calculated by discounting estimated future cash flows using the loan's market interest rate. 

The fair value of fixed rate loans is calculated using discounted cash flow models where the discount rate reflects market rates 
offered for loans of similar remaining maturities and creditworthiness as the customer. 

Deposits and Other Public Borrowings 

Fair value of non-interest bearing, call and variable rate deposits, and fixed rate deposits repricing within six months, approximate 
their carrying value as they are short-term in nature or payable on demand. 

Fair  value  of  term  deposits  are  estimated  using  discounted  cash  flows,  applying  market  rates  offered  for  deposits  of  similar 
remaining maturities. 

Debt Issues and Loan Capital 

The  fair  values  are  calculated  using  quoted  market  prices,  where  available.  Where  quoted  market  prices  are  not  available, 
discounted  cash  flow  and  option  pricing  models  are  used.  The  discount  rate  applied  reflects  the  terms  of  the  instrument,  the 
timing of the cash flows and is adjusted for any change in the Group's applicable credit rating.  

Other Financial Assets and Liabilities 

For all other financial assets and liabilities fair value approximates carrying value due to their short-term nature, frequent repricing 
or high credit rating. 

Note 41 Securitisation, Covered Bonds and Transferred Assets 

Transfer of Financial Assets 
In  the  normal  course  of  business  the  Group  enters  into  transactions  by  which  it  transfers  financial  assets  to  counterparties  or 
directly  to  Special  Purpose  Vehicles  (SPVs).  These  transfers  do  not  give  rise  to  derecognition  of  those  financial  assets  for  the 
Group. 

Repurchase Agreements 

Securities sold under agreement to repurchase are retained on the Balance Sheet when substantially all the risks and rewards of 
ownership  remain  with  the  Group,  and  the  counterparty  liability  is  included  separately  on  the  Balance  Sheet  when  cash 
consideration is received. 

Securitisation Programs 

Residential  mortgages  securitised  under  the  Group’s  securitisation  programs  are  equitably  assigned  to  bankruptcy  remote 
Special Purpose Vehicles (SPVs). The Group is entitled to any residual income of the securitisation program after all payments 
due to investors have been met. In addition, where derivatives are transacted between the SPV and the Bank, such that the Bank 
retains  exposure  to  the  variability  in  cash  flows  from  the  transferred  residential  mortgages,  the  mortgages  will  continue  to  be 
recognised on the Bank’s Balance Sheet. The investors have full recourse only to the residential mortgages segregated into an 
SPV. The Bank’s access to residential mortgages transferred to the SPV are subject to the conditions set out in the transaction 
documents.  

Covered Bonds Programs 

To  complement  the  existing  wholesale  funding  sources,  the  Group  has  established  two  global  covered  bond  programs  for  the 
Bank  and  ASB.  Certain  residential  mortgages  have  been  assigned  to  a  bankruptcy  remote  SPV  associated  with  covered  bond 
programs  to  provide  security  for  the  obligations  payable  on  the  covered  bonds  issued  by  the  Group.  Similarly  to  securitisation 
programs, the Group is entitled to any residual income after all payments due to covered bonds investors have been met. As the 
Bank retains substantially all of the risks and rewards associated with the mortgages through derivatives transacted with the SPV, 
the Bank and ASB continue to recognise the mortgages on its Balance Sheet.  The covered bond holders have dual recourse to 
the Bank and the covered pool  assets. The Bank may  repurchase loans from the SPV, subject to the conditions set out in the 
transaction documents. 

Notes to the financial statements 

189
189

Note 41 Securitisation, Covered Bonds and Transferred Assets (continued) 

At the Balance Sheet date, transferred financial assets that did not qualify for derecognition and their associated liabilities are as 
follows: 

Carrying amount of transferred assets
Carrying amount of associated liabilities (1)
For those liabilities that have recourse only to the 
transferred assets:

Fair value of transferred assets

Fair value of associated liabilities

Net position

Carrying amount of transferred assets
Carrying amount of associated liabilities (2)
For those liabilities that have recourse only to the 
transferred assets:

Fair value of transferred assets

Fair value of associated liabilities

Net position

Repurchase

Agreements

2017

$M

16,270

16,270

2016

$M

17,180

17,180

Group

Covered Bonds

Securitisation

2017

$M

31,796

28,984

2016

$M

36,770

31,802

2017

$M

15,108

13,771

15,116

13,771

1,345

2016

$M

13,863

12,106

13,874

12,106

1,768

Bank

Repurchase

Agreements

Covered Bonds

Securitisation

2017

$M

16,501

16,501

2016

$M

17,361

17,361

2017

$M

26,414

24,644

2016

$M

30,907

27,863

2017

$M

59,985

59,985

60,020

59,985

35

2016

$M

94,369

94,369

94,433

94,369

64

(1)  Securitisation liabilities of the Group include RMBS notes issued by securitisation SPVs and held by external investors.
(2)  Securitisation liabilities of the Bank include borrowings from  securitisation SPVs, including the SPVs that issue only internally held notes for repurchase 
with central banks, recognised on transfer of residential mortgages by the Bank. The carrying amount of associated liabilities from securitisation SPVs is 
recorded under loans of controlled entities in Note 38. 

Note 42 Collateral Arrangements 

Collateral Accepted as Security for Assets 

The Group takes collateral where it is considered necessary to support both on and off Balance Sheet financial instruments. The 
Group  evaluates  each  customer’s  creditworthiness  on  a  case-by-case  basis.  The  amount  of  collateral  taken,  if  deemed 
necessary,  is  based  on  management’s  credit  evaluation  of  the  counterparty.  The  Group  has  the  right  to  sell,  re-pledge,  or 
otherwise  use  some  of  the  collateral  received.  At  Balance  Sheet  date  the  carrying  value  of  cash  accepted  as  collateral  (and 
recognised  on  the  Group’s  and  the  Bank’s  Balance  Sheets)  and  the  fair  value  of  securities  accepted  as  collateral  (but  not 
recognised on the Group’s or the Bank’s Balance Sheets) were as follows: 

Cash

Securities

Collateral held

Collateral held which is re-pledged or sold

2017

$M

7,280

22,733

30,013

-

Group

2016

$M

12,172

8,925

21,097

-

2017

$M

7,042

21,865

28,907

-

Bank

2016

$M

11,856

8,673

20,529

-

Assets Pledged 
As  part  of  standard  terms  of  transactions  with  other  banks,  the  Group  has  provided  collateral  to  secure  liabilities.  At  Balance 
Sheet date, the carrying value of assets pledged as collateral to secure liabilities is as follows: 

Cash
Securities (1)
Assets pledged

Asset pledged which can be re-pledged or re-sold by counterparty

2017

$M

6,307

16,360

22,667

16,360

Group

2016

$M

7,865

17,228

25,093

17,228

2017

$M

5,607

16,591

22,198

16,591

Bank

2016

$M

7,016

17,411

24,427

17,411

(1)  These balances include assets sold under repurchase agreements. The liabilities related to these repurchase agreements are disclosed in Note 17. 

The Group and the Bank have pledged collateral as part of entering repurchase and derivative agreements. These transactions 
are governed by standard industry agreements. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457p
u
o
r
G

7
1
0
2
e
n
u
J
0
3

s
t
n
e
m
e
e
r
g
A
r
a

l
i

i

m
S
r
o
g
n
i
t
t
e
N
r
e
t
s
a
M
e
b
a
e
c
r
o
f
n
E
o
t

l

j

t
c
e
b
u
S

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
t
o
n
s
t
n
u
o
m
A

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
s
t
n
u
o
m
A

190

190 

s
t
n
e
m
e
t
a
t
s

l
a
i
c
n
a
n
i
f

e
h
t
o
t

s
e
t
o
N

d
e
l
t
t
e
s

h
s
a
C

.
f
f
o

t
e
s

r
o
f

y
f
i
l

a
u
q

t
o
n

o
d

t
a
h
t

s
t
n
e
m
e
e
r
g
a

r
a

l
i

m
s

i

r
o

s
t
n
e
m
e
g
n
a
r
r
a

g
n
i
t
t
e
n

l

e
b
a
e
c
r
o
f
n
e

y
b

d
e
r
e
v
o
c

s
t
n
u
o
m
a

d
n
a

t
e
e
h
S
e
c
n
a
a
B
e
h
t

l

n
o

t

e
s
f
f

o

n
e
e
b

e
v
a
h

t

a
h

t

s
t

n
u
o
m
a

s
e
i
f
i
t
n
e
d

i

w
o
e
b

l

l

e
b
a
t

e
h
T

s
e
i
t
i
l
i

b
a
L

i

l

i

a
c
n
a
n
F

i

d
n
a

s
t
e
s
s
A

l

i

a
c
n
a
n
F

i

g
n
i
t
t
e
s
f
f

O
3
4

e
t
o
N

3

.
s
e
r
u
s
o
c
s
d

i

l

e
s
e
h
t

f
o

e
p
o
c
s

e
h
t

i

e
d
s
t
u
o

e
r
o
f
e
r
e
h
t

d
n
a

d
e
l
t
t
e
s

y

l
l

i

a
c
m
o
n
o
c
e

e
b

o

t

d
e
m
e
e
d

e
r
a

e
g
n
a
h
c
x
e

n
a

n
o

e
d
a
r
t

t
a
h
t

s
e
v
i
t
a
v
i
r
e
d

M
$

4
2
7
,
1
3

3
3
7
,
2
2

5
5
3

2
1
8
,
4
5

)
0
3
3
,
0
3
(

)
0
7
2
,
6
1
(

)
7
1
4
(

)
7
1
0
,
7
4
(

p
u
o
r
G

6
1
0
2
e
n
u
J
0
3

M
$

6
1
3
,
3

-

-

6
1
3
,
3

)
1
8
8
,
2
(

-

-

)
1
8
8
,
2
(

M
$

5
2
0
,
4

7
8
1

5
5
3

7
6
5
,
4

)
4
5
8
,
3
(

-

)
7
1
4
(

)
1
7
2
,
4
(

M
$

)
6
3
2
,
6
(

)
9
8
2
,
1
2
(

-

)
5
2
5
,
7
2
(

8
4
4
,
5

3
1
0
,
5
1

-

1
6
4
,
0
2

M
$

)
7
4
1
,
8
1
(

-

)
7
5
2
,
1
(

)
4
0
4
,
9
1
(

7
4
1
,
8
1

-

7
5
2
,
1

4
0
4
,
9
1

M
$

8
0
4
,
8
2

3
3
7
,
2
2

5
5
3

6
9
4
,
1
5

)
9
4
4
,
7
2
(

)
0
7
2
,
6
1
(

)
7
1
4
(

)
6
3
1
,
4
4
(

M
$

)
1
0
5
,
5
(

-

)
3
1
2
(

)
4
1
7
,
5
(

3
8
3
,
8

-

3
1
2

6
9
5
,
8

M
$

9
0
9
,
3
3

3
3
7
,
2
2

8
6
5

0
1
2
,
7
5

)
2
3
8
,
5
3
(

)
0
7
2
,
6
1
(

)
0
3
6
(

)
2
3
7
,
2
5
(

t
n
u
o
m
a
t
e
e
h
S

s
t
n
e
m
e
e
r
g
A
g
n
i
t
t
e
N

t
n
u
o
m
A
t
e
N

)
1
(

d
e
g
d
e
P

l

/
)
d
e
v
i
e
c
e
R
(

)
1
(

s
t
n
e
m
u
r
t
s
n
I

t
e
e
h
S
e
c
n
a
a
B

l

t
e
s
f
f
o
t
n
u
o
m
A

t
n
u
o
m
A
t
e
e
h
S

e
c
n
a
a
B

l

l

a
t
o
T

o
t

j

t
c
e
b
u
s

t
o
N

l

a
r
e
t
a

l
l

o
C

l

i

a
c
n
a
n
F

i

l

i

a
c
n
a
n
F

i

e
h
t
n
o
d
e
t
r
o
p
e
R

l

e
c
n
a
a
B
s
s
o
r
G

M
$

7
6
5
,
6
4

4
8
3

5
2
9
,
8

6
7
8
,
5
5

)
1
2
9
,
9
3
(

)
0
8
1
,
7
1
(

)
7
5
4
(

)
8
5
5
,
7
5
(

M
$

1
8
6
,
5

-

-

1
8
6
,
5

)
8
7
7
,
3
(

-

-

)
8
7
7
,
3
(

M
$

6
3
6
,
6

9

4
8
3

9
2
0
,
7

)
5
4
6
,
5
(

-

)
7
5
4
(

)
2
0
1
,
6
(

M
$

)
3
7
1
,
1
1
(

-

)
7
2
4
,
8
(

)
0
0
6
,
9
1
(

1
2
4
,
7

1
9
6
,
6
1

-

2
1
1
,
4
2

M
$

)
7
7
0
,
3
2
(

-

)
9
8
4
(

)
6
6
5
,
3
2
(

7
7
0
,
3
2

-

9
8
4

6
6
5
,
3
2

M
$

6
8
8
,
0
4

4
8
3

5
2
9
,
8

5
9
1
,
0
5

)
3
4
1
,
6
3
(

)
0
8
1
,
7
1
(

)
7
5
4
(

)
0
8
7
,
3
5
(

M
$

)
5
9
7
,
7
(

-

)
1
3
5
(

)
6
2
3
,
8
(

9
7
4
,
1
1

-

1
3
5

0
1
0
,
2
1

M
$

1
8
6
,
8
4

5
1
9

5
2
9
,
8

1
2
5
,
8
5

)
2
2
6
,
7
4
(

)
0
8
1
,
7
1
(

)
8
8
9
(

)
0
9
7
,
5
6
(

t
n
u
o
m
a
t
e
e
h
S

s
t
n
e
m
e
e
r
g
A
g
n
i
t
t
e
N

t
n
u
o
m
A
t
e
N

)
1
(

d
e
g
d
e
P

l

/
)
d
e
v
i
e
c
e
R
(

)
1
(

s
t
n
e
m
u
r
t
s
n
I

t
e
e
h
S
e
c
n
a
a
B

l

t
e
s
f
f
o
t
n
u
o
m
A

t
n
u
o
m
A
t
e
e
h
S

e
c
n
a
a
B

l

l

a
t
o
T

o
t

j

t
c
e
b
u
s

t
o
N

l

a
r
e
t
a

l
l

o
C

l

i

a
c
n
a
n
F

i

l

i

a
c
n
a
n
F

i

e
h
t
n
o
d
e
t
r
o
p
e
R

l

e
c
n
a
a
B
s
s
o
r
G

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
t
o
n
s
t
n
u
o
m
A

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
s
t
n
u
o
m
A

s
t
n
e
m
e
e
r
g
A
r
a

l
i

i

m
S
r
o
g
n
i
t
t
e
N
r
e
t
s
a
M
e
b
a
e
c
r
o
f
n
E
o
t

l

j

t
c
e
b
u
S

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
e
s
a
h
c
r
u
p
s
e
i
t
i
r
u
c
e
S

s
t
n
e
m
u
r
t
s
n

I

l
a
i
c
n
a
n
F

i

s
t
e
s
s
a
e
v
i
t
a
v
i
r
e
D

d
e
r
e
v

i
l

e
d
t
o
n
d
o
s

l

s
e
i
t
i
r
u
c
e
s
y
t
i
u
q
E

l
l

e
s
e
r

s
t
e
s
s
a

l
a
i
c
n
a
n
i
f

l
a
t
o
T

d
e
r
e
v

i
l

e
d

t
o
n
d
e
s
a
h
c
r
u
p
s
e
i
t
i
r
u
c
e
s
y
t
i
u
q
E

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
o
s

l

s
e
i
t
i
r
u
c
e
S

e
s
a
h
c
r
u
p
e
r

s
e
i
t
i
l
i

b
a
i
l

l
a
i
c
n
a
n
i
f

l
a
t
o
T

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
e
s
a
h
c
r
u
p
s
e
i
t
i
r
u
c
e
S

d
e
r
e
v

i
l

e
d

t
o
n
d
o
s

l

s
e
i
t
i
r
u
c
e
s
y
t
i
u
q
E

s
t
e
s
s
a

l
a
i
c
n
a
n
i
f

l
a
t
o
T

l
l

e
s
e
r

s
t
n
e
m
u
r
t
s
n

I

l
a
i
c
n
a
n
F

i

s
t
e
s
s
a
e
v
i
t
a
v
i
r
e
D

d
e
r
e
v

i
l

e
d

t
o
n
d
e
s
a
h
c
r
u
p
s
e
i
t
i
r
u
c
e
s
y
t
i
u
q
E

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
o
s

l

s
e
i
t
i
r
u
c
e
S

e
s
a
h
c
r
u
p
e
r

s
e
i
t
i
l
i

b
a
i
l

l
a
i
c
n
a
n
i
f

l
a
t
o
T

s
e
i
t
i
l
i

b
a

i
l

e
v
i
t
a
v
i
r
e
D

s
e
i
t
i
l
i

b
a

i
l

e
v
i
t
a
v
i
r
e
D

/
s
t
e
s
s
a

l

i

a
c
n
a
n

i
f

f

o

s
t

n
u
o
m
a

t

e
n

e
h

t

d
e
e
c
x
e

o

t

t

o
n

s
a

o
s

s
t
n
e
m
e
e
r
g
a

g
n

i
t
t

e
n

t

n
a
v
e
e
r

l

y
b

d
e
p
p
a
c

n
e
e
b

e
v
a
h

t
e
e
h
S

e
c
n
a
a
B

l

e
h
t

n
o

f
f
o

t
e
s

t
o
n

l

a
r
e
t
a

l
l

o
c

l

i

a
c
n
a
n
i
f

d
n
a

s
t
n
e
m
u
r
t
s
n

i

l

i

a
c
n
a
n
i
f

f
o

s
t
n
u
o
m
a

d
e
t
a
e
r

l

e
h
t

,
e
r
u
s
o
c
s
d

i

l

i

s
h
t

f
o

e
s
o
p
r
u
p

e
h
t

r
o
F

)
1
(

.

2
4

t

e
o
N
n

i

l

s
e
b
a

t

e
h

t

o

t

d
n
o
p
s
e
r
r
o
c

t

o
n

l
l
i

w
s
e
c
n
a
a
b

l

l

a
r
e
t
a

l
l

o
c
e
v
o
b
a

e
h
t

t
l
u
s
e
r

a
s
A

l

.
s
e
b
a
t
e
h
t
n

i

d
e
t
c
e
l
f
e
r

t
o
n

s

i

,
s
t
s
x
e

i

t
i

e
r
e
h
w

,
n
o
i
t
a
s

i
l

a
r
e
t
a

l
l

o
c
-
r
e
v
o

.
e
.
i

,
t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o

l

d
e
t
r
o
p
e
r

)
s
e
i
t
i
l
i

b
a

i
l
(

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
k
n
a
B

7
1
0
2
e
n
u
J
0
3

s
t
n
e
m
e
e
r
g
A
r
a

l
i

i

m
S
r
o

g
n

i
t
t
e
N
r
e
t
s
a
M
e

l

b
a
e
c
r
o
f
n
E
o
t

t
c
e

j

b
u
S

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
t
o
n
s
t
n
u
o
m
A

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
s
t
n
u
o
m
A

1
9
1

s
t
n
e
m
e
t
a
t
s

l
a
i
c
n
a
n
i
f

e
h
t
o
t

s
e
t
o
N

s
e
i
t
i
l
i

b
a
L

i

l

i

a
c
n
a
n
F

i

d
n
a

s
t
e
s
s
A

l

i

a
c
n
a
n
F

i

g
n
i
t
t
e
s
f
f

O
3
4

e
t
o
N

e
c
n
a
a
B

l

l

a
t
o
T

o
t

j

t
c
e
b
u
s

t
o
N

l

a
r
e
t
a

l
l

o
C

l

i

a
c
n
a
n
F

i

l

i

a
c
n
a
n
F

i

e
h
t
n
o
d
e
t
r
o
p
e
R

l

e
c
n
a
a
B
s
s
o
r
G

M
$

4
9
0
,
2
3

5
6
8
,
1
2

9
5
9
,
3
5

)
3
7
1
,
2
3
(

)
1
0
5
,
6
1
(

)
4
7
6
,
8
4
(

k
n
a
B

6
1
0
2
e
n
u
J
0
3

M
$

8
7
0
,
3

-

8
7
0
,
3

)
6
0
1
,
3
(

-

)
6
0
1
,
3
(

M
$

7
4
9
,
3

0
6
1

7
0
1
,
4

)
9
2
4
,
5
(

-

)
9
2
4
,
5
(

M
$

)
3
3
1
,
6
(

)
0
2
4
,
0
2
(

)
3
5
5
,
6
2
(

2
0
7
,
4

6
1
2
,
5
1

8
1
9
,
9
1

M
$

)
6
3
9
,
8
1
(

)
5
8
2
,
1
(

)
1
2
2
,
0
2
(

6
3
9
,
8
1

5
8
2
,
1

1
2
2
,
0
2

M
$

6
1
0
,
9
2

5
6
8
,
1
2

1
8
8
,
0
5

)
7
6
0
,
9
2
(

)
1
0
5
,
6
1
(

)
8
6
5
,
5
4
(

M
$

)
1
0
5
,
5
(

-

)
1
0
5
,
5
(

3
8
3
,
8

-

3
8
3
,
8

M
$

7
1
5
,
4
3

5
6
8
,
1
2

2
8
3
,
6
5

)
0
5
4
,
7
3
(

)
1
0
5
,
6
1
(

)
1
5
9
,
3
5
(

s
t
n
e
m
e
e
r
g
A
r
a

l
i

i

m
S
r
o

g
n

i
t
t
e
N
r
e
t
s
a
M
e

l

b
a
e
c
r
o
f
n
E
o
t

t
c
e

j

b
u
S

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
t
o
n
s
t
n
u
o
m
A

l

t
e
e
h
S
e
c
n
a
a
B
e
h
t
n
o
t
e
s
f
f
o
s
t
n
u
o
m
A

t
n
u
o
m
a
t
e
e
h
S

s
t
n
e
m
e
e
r
g
A
g
n
i
t
t
e
N

t
n
u
o
m
A
t
e
N

)
1
(

d
e
g
d
e
P

l

/
)
d
e
v
i
e
c
e
R
(

)
1
(

s
t
n
e
m
u
r
t
s
n
I

t
e
e
h
S
e
c
n
a
a
B

l

t
e
s
f
f
o
t
n
u
o
m
A

t
n
u
o
m
A
t
e
e
h
S

M
$

5
2
5
,
6
4

3
7
6
,
8

8
9
1
,
5
5

)
4
8
8
,
3
4
(

)
1
6
3
,
7
1
(

)
5
4
2
,
1
6
(

M
$

5
4
3
,
5

-

5
4
3
,
5

)
5
8
7
,
3
(

-

)
5
8
7
,
3
(

M
$

5
0
5
,
6

9

4
1
5
,
6

)
9
3
8
,
9
(

-

)
9
3
8
,
9
(

M
$

)
2
2
0
,
1
1
(

)
5
7
1
,
8
(

)
7
9
1
,
9
1
(

7
0
6
,
6

2
7
8
,
6
1

9
7
4
,
3
2

M
$

)
3
5
6
,
3
2
(

)
9
8
4
(

)
2
4
1
,
4
2
(

3
5
6
,
3
2

9
8
4

2
4
1
,
4
2

M
$

0
8
1
,
1
4

3
7
6
,
8

3
5
8
,
9
4

)
9
9
0
,
0
4
(

)
1
6
3
,
7
1
(

)
0
6
4
,
7
5
(

M
$

)
5
9
7
,
7
(

-

)
5
9
7
,
7
(

9
7
4
,
1
1

-

9
7
4
,
1
1

M
$

5
7
9
,
8
4

3
7
6
,
8

8
4
6
,
7
5

)
8
7
5
,
1
5
(

)
1
6
3
,
7
1
(

)
9
3
9
,
8
6
(

t
n
u
o
m
a
t
e
e
h
S

s
t
n
e
m
e
e
r
g
A
g
n
i
t
t
e
N

t
n
u
o
m
A
t
e
N

)
1
(

d
e
g
d
e
P

l

/
)
d
e
v
i
e
c
e
R
(

)
1
(

s
t
n
e
m
u
r
t
s
n
I

t
e
e
h
S
e
c
n
a
a
B

l

t
e
s
f
f
o
t
n
u
o
m
A

t
n
u
o
m
A
t
e
e
h
S

e
c
n
a
a
B

l

l

a
t
o
T

o
t

j

t
c
e
b
u
s

t
o
N

l

a
r
e
t
a

l
l

o
C

l

i

a
c
n
a
n
F

i

l

i

a
c
n
a
n
F

i

e
h
t
n
o
d
e
t
r
o
p
e
R

l

e
c
n
a
a
B
s
s
o
r
G

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
e
s
a
h
c
r
u
p
s
e

i
t
i
r
u
c
e
S

s
t
n
e
m
u
r
t
s
n

I

l
a
i
c
n
a
n
F

i

s
t
e
s
s
a
e
v
i
t

a
v
i
r
e
D

s
t
e
s
s
a

l
a
i
c
n
a
n
i
f

l
a
t
o
T

l
l

e
s
e
r

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
o
s

l

s
e

i
t
i
r
u
c
e
S

s
e
i
t
i
l
i

b
a
i
l

l
a
i
c
n
a
n
i
f

l
a
t
o
T

e
s
a
h
c
r
u
p
e
r

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
e
s
a
h
c
r
u
p
s
e

i
t
i
r
u
c
e
S

s
t
n
e
m
u
r
t
s
n

I

l
a
i
c
n
a
n
F

i

s
t
e
s
s
a
e
v
i
t

a
v
i
r
e
D

s
t
e
s
s
a

l
a
i
c
n
a
n
i
f

l
a
t
o
T

l
l

e
s
e
r

o
t

s
t
n
e
m
e
e
r
g
a
r
e
d
n
u
d
o
s

l

s
e

i
t
i
r
u
c
e
S

s
e
i
t
i
l
i

b
a
i
l

l
a
i
c
n
a
n
i
f

l
a
t
o
T

e
s
a
h
c
r
u
p
e
r

s
e

i
t
i
l
i

b
a

i
l

e
v
i
t

a
v
i
r
e
D

s
e

i
t
i
l
i

b
a

i
l

e
v
i
t

a
v
i
r
e
D

191

191 

/
s
t
e
s
s
a

l

i

a
c
n
a
n

i
f

f

o

s
t

n
u
o
m
a

t

e
n

e
h

t

d
e
e
c
x
e

o

t

t

o
n

s
a

o
s

s
t

n
e
m
e
e
r
g
a

g
n

i
t
t

e
n

t

n
a
v
e
e
r

l

y
b

d
e
p
p
a
c

n
e
e
b

e
v
a
h

t
e
e
h
S

e
c
n
a
a
B

l

e
h
t

n
o

f
f
o

t
e
s

t
o
n

l

a
r
e
t
a

l
l

o
c

l

i

a
c
n
a
n
i
f

d
n
a

s
t
n
e
m
u
r
t
s
n

i

l

i

a
c
n
a
n
i
f

f
o

s
t
n
u
o
m
a

d
e
t
a
e
r

l

e
h
t

,
e
r
u
s
o
c
s
d

i

l

i

s
h
t

f
o

e
s
o
p
r
u
p

e
h
t

r
o
F

)
1
(

.

2
4

e

t

o
N
n

i

l

s
e
b
a

t

e
h

t

o

t

d
n
o
p
s
e
r
r
o
c

t

o
n

l
l
i

w
s
e
c
n
a
a
b

l

l

a
r
e
t
a

l
l

o
c
e
v
o
b
a
e
h
t

t
l
u
s
e
r

a

s
A

l

.
s
e
b
a
t
e
h
t
n

i

d
e
t
c
e
l
f
e
r

t
o
n
s

i

,
s
t
s
x
e

i

t
i

e
r
e
h
w

,
n
o
i
t
a
s

i
l

a
r
e
t
a

l
l

o
c
-
r
e
v
o
.
e
.
i

,
t
e
e
h
S
e
c
n
a
a
B
e
h
t

l

n
o

d
e
t
r
o
p
e
r

)
s
e
i
t
i
l
i

b
a

i
l
(

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
192
192 

Notes to the financial statements 

Note 43 Offsetting Financial Assets and Financial Liabilities including Collateral 
Arrangements (continued) 

Related Amounts not Set Off on the Balance Sheet 

Derivative Assets and Liabilities 

The “Financial Instruments” column identifies financial assets and liabilities that are subject to set off under netting agreements, 
such as the ISDA Master Agreement. All outstanding transactions with the same counterparty can be offset and close-out netting 
applied  if  an  event  of  default  or  other  predetermined  events  occur.  Financial  collateral  refers  to  cash  and  non-cash  collateral 
obtained  to  cover  the  net  exposure  between  counterparties  by  enabling  the  collateral  to  be  realised  in  an  event  of  default  or  if 
other predetermined events occur. 

Repurchase and Reverse Repurchase Agreements and Security Lending Agreements 

The “Financial Instruments” column identifies financial assets and liabilities that are subject to set off under netting agreements, 
such  as  global  master  repurchase  agreements  and  global  master  securities  lending  agreements.  Under  these  netting 
agreements,  all  outstanding  transactions  with  the  same  counterparty  can  be  offset  and  close-out  netting  applied  if  an  event  of 
default  or  other  predetermined  events  occur.  Financial  collateral  typically  comprises  highly  liquid  securities  which  are  legally 
transferred and can be liquidated in the event of counterparty default. 

Note 44 Subsequent Events 

The  Bank  expects  the  DRP  for  the  final  dividend  for  the  year  ended  30 June 2017  will  be  satisfied  by  the  issue  of  shares  of 
approximately $1.4 billion.  

AUSTRAC Civil Proceedings 

On  3  August  2017,  Australian  Transaction  Reports  and  Analysis  Centre  (AUSTRAC)  commenced  civil  penalty  proceedings 
against CBA. CBA takes the allegations made by AUSTRAC very seriously and will file a defence in relation to this matter, which 
will  take  significant  time  to  prepare.  The  actual  outcome  in  this  matter  will  be  determined  by  a  Court  in  accordance  with 
established legal principles.  

The  AUSTRAC  statement  of  claim  relates  to  alleged  past  and  ongoing  contraventions  of  four  provisions  of  the  Anti-Money 
Laundering and Counter-Terrorism Financing Act 2006 (Cth). To the extent that contraventions may be established, a Court will 
ordinarily take into account a range of factors in setting penalties. One factor is the extent to which any contraventions arise from 
a single course of conduct. For example, AUSTRAC alleges that approximately 53,000 threshold transaction reports were lodged 
late. Late lodgement carries a penalty of up to $18 million. However, these alleged contraventions could be considered to arise 
from a single course of conduct to the extent that they emanated from the same systems error. Ultimately, a Court will seek to 
ensure that, overall, any civil penalties are just and appropriate and do not exceed what is proper having regard to the totality of 
established contraventions. Under the Act, the only mechanism available to AUSTRAC to secure a pecuniary penalty from CBA is 
by taking court action.  

What we can say about these proceedings is limited until they have run their course. CBA is reviewing the allegations in the 580 
page statement of claim and at this time it is not possible to reliably estimate the possible financial effect on the Group. It is not 
appropriate to disclose any detailed information about the subject matter of the claims as court proceedings are on foot and such 
information would be highly likely to be prejudicial to our position. 

Aussie Home Loan Acquisition 

On 4 August 2017, John Symond exercised his put option, which will require the Group to acquire a 20% interest in AHL. The 
purchase  price  for  the  remaining  20%  interest  will  be  determined  in  accordance  with  the  terms  agreed  in  2012.  The  purchase 
consideration will be paid in the issue of CBA shares. The Group will consolidate AHL from completion of the acquisition which is 
currently expected to be in late August 2017. 

Strategic Corporate Actions 

We are committed to securing and enhancing the financial wellbeing of people, businesses and communities, and the provision of 
insurance products to our customers remains core to that vision. CommInsure and Sovereign are strong businesses with scale, 
expertise, competitive products and access to attractive distribution channels. We are in discussions with third parties in relation 
to  their  potential  interest  in  our  life  insurance  businesses  in  Australia  and  New  Zealand.  The  outcome  of  those  discussions  is 
uncertain. While the discussions may lead to the divestment of those businesses, we will also consider a full range of alternatives, 
including retaining the businesses, reinsurance arrangements or other strategic options. 

The Directors are not aware of any other matter or circumstance that has occurred since the end of the financial year that has 
significantly affected or may significantly affect the operations of the Group, the results of those operations or the state of affairs 
of the Group in subsequent financial years. 

Directors’ declaration 

193 
193
193

In accordance with a resolution of the Directors of the Commonwealth Bank of Australia (Bank), the Directors declare that: 

(a)

the Financial Statements and the accompanying notes for the financial year ended 30 June 2017 in relation to the Bank and
the consolidated entity (Group) are in accordance with the Corporations Act 2001, including:

(i)

(ii)

s  296  (which  requires  the  Financial  Report,  including  the  Financial  Statements  and  the  notes  to  the  Financial
Statements, to comply with the accounting standards); and

s 297 (which requires the Financial Statements, and the notes to the Financial Statements, to give a true and fair view
of the financial position and performance of the Group and the Bank);

(b)

in  compliance  with  the  accounting  standards,  the  notes  to  the  Financial  Statements  include  an  explicit  and  unreserved
statement of compliance with International Financial Reporting Standards (see Note 1(a)); and

(c)

in the opinion of the Directors, there are reasonable grounds to believe that the Bank will be able  to pay its debts  as and
when they become due and payable.

The Directors have been given the declarations required by s 295A in respect of the financial year ended 30 June 2017. 

Signed in accordance with a resolution of the Directors. 

Catherine Livingstone AO 

Ian Narev 

Chairman 

8 August 2017 

Managing Director and Chief Executive Officer 

8 August 2017 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457194

194 

Independent auditor’s report to the members of Commonwealth 
Bank of Australia 

Report on the audit of the financial report 

Our opinion on the financial report 
In our opinion the accompanying financial report of Commonwealth Bank of Australia (the ‘Company’) and its 
controlled entities (together ‘the Group’) is in accordance with the Corporations Act 2001, including: 





giving a true and fair view of the Company and the Group’s financial positions as at 30 June 2017 and of
their financial performance for the year then ended; and
complying with Australian Accounting Standards and the Corporations Regulations 2001.

What we have audited 
The Company and Group financial report comprises: 









the Company and the Group’s balance sheets as at 30 June 2017;
the Company and the Group’s income statements for the year then ended;
the Company and the Group’s statements of comprehensive income for the year then ended;
the Company and the Group’s statements of changes in equity for the year then ended;
the Company and the Group’s statements of cash flows for the year then ended;
the notes to the financial statements, which include a summary of significant accounting policies; and
the directors’ declaration.

Basis for opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those 
standards are further described in the Auditor’s responsibilities for the audit of the financial report section of our 
report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

Independence 
We are independent of the Group in accordance with the auditor independence requirements of the Corporations 
Act 2001 and the ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 
Code of Ethics for Professional Accountants (the Code) that are relevant to our audit of the financial report in 
Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. 

Our audit approach 
An audit is designed to provide reasonable assurance about whether the financial report is free from material 
misstatement. Misstatements may arise due to fraud or error. They are considered material if individually or in 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of 
the financial report. 

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the 
financial report as a whole, taking into account the geographic and management structure of the Group, its 
accounting processes and controls, and the financial services industry and the broader economies in which the 
Group operates. We also ensured that the audit team had the appropriate skills and competencies needed for the 
audit of a complex banking group. This included industry expertise in retail, business and institutional banking 
and wealth management services, as well as specialists and experts in IT, actuarial, tax, treasury and valuation. 

The Group is structured into 7 business segments being Retail Banking Services (RBS), Business and Private 
Banking (B&PB), Institutional Banking and Markets (IB&M), Wealth Management (WM), New Zealand (NZ), 
Bankwest (BW), International Financial Services and Other (IFS and Other).  

PricewaterhouseCoopers, ABN 52 780 433 757 
One International Towers Sydney, Watermans Quay, Barangaroo, GPO Box 2650, Sydney, NSW 2001 
T: +61 2 8266 0000, F: +61 2 8266 9999, www.pwc.com.au 
Liability limited by a scheme approved under Professional Standards Legislation. 

195 

195

Our Group audit scope is summarised below. It was designed based on the qualitative factors described above 
and with reference to our determined Group materiality threshold. Below are the key audit matters we considered 
during our audit of the financial report for the year ended 30 June 2017. 

Materiality

Key audit 
matters

Audit scope

Group materiality 









For the purposes of our audit we determined overall Group materiality to be $606 million, which
represents approximately 5% of profit before tax of the Company.
We applied this threshold, together with qualitative considerations, to determine the scope of our audit
and the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements
on the financial report as a whole.
We chose profit before tax because, in our view, it is the metric against which the performance of the
Group is most commonly measured and is a generally accepted benchmark in the banking industry.
We selected 5% based on our professional judgement noting that it is also within the range of
commonly accepted profit related thresholds in the banking industry.

Group audit scope 









Our audit focused on where the Group made subjective judgements; for example, significant accounting
estimates involving assumptions and inherently uncertain future events.
We performed audit procedures over the financial information of the Group’s most financially significant
operations being the RBS, B&PB and IB&M business segments, the Group’s Treasury (GT) function
(reported within the IFS and Other segment) and several legal entities of the Group within other
business segments, such as ASB Bank (reported within the NZ business segment) or Colonial First
State and CommInsure (reported within the WM segment).
Further audit procedures were performed over the remaining balances and the consolidation process,
including substantive and analytical procedures.
The majority of our audit work was performed in Australia given the structure of the Group’s operations
including the location of support functions.

Key audit matters 
Amongst other relevant topics, we communicated the following key audit matters to the Board Audit Committee 
(the ‘Audit Committee’). Key audit matters are those matters that, in our professional judgement, were of most 
significance in our audit of the financial report for the current period. We describe each key audit matter and 
include a summary of the principal audit procedures we performed to address those matters below. 

The key audit matters were addressed in the context of our audit of the financial report as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on these matters. The key audit matters identified 
below relate to both the Company and Group audit. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457196

196 

Key audit matter 

How our audit addressed the key audit matter 

Provision 
lending  assets 
impairment  of 
(Relevant business segments: RBS, B&PB, IB&M, NZ) 

for 

We  considered  this  a  key  audit  matter  due  to  the 
subjective  judgements  made  by  management  in 
determining when to recognise impairment provisions 
against  lending  assets  and  in  estimating  the  size  of 
such provisions. 

Provisions for impairment of loans that exceed specific 
thresholds are individually assessed by management. 
These  provisions  are  established  based  on  the 
expected  future  cash  repayments  and  estimated 
proceeds  from  the  value  of  the  collateral  held  by  the 
Group  in  respect  of  those  loans.  During  the  financial 
year ended 30 June 2017, the majority of the Group’s 
individually  assessed  provisions  for  specific  lending 
assets  related  primarily  to  business  and  corporate 
loans.  

thresholds  noted  above, 

If  an  individually  assessed  loan  is  not  impaired,  it  is 
then  included  in  a  group  of  loans  with  similar  risk 
characteristics and, along with those loans below the 
specific 
is  collectively 
assessed on a portfolio basis using models developed 
by  management.  These  models  use  assumptions  in 
their  calculations  which  are  based  on  the  Group’s 
historical loss experience including both the frequency 
of defaults and the losses incurred where loans have 
defaulted. 

Adjustments or overlays to the provisions are applied 
by  management  to  take  account  of  emerging  trends 
and where models may fail to fully capture all risks in 
the  loan  portfolio.  An  example  of  an  overlay  is  one 
which  allows 
the  current 
macroeconomic environment (such as residential and 
consumer  lending  in  mining  towns).  These  overlays 
require significant judgement. 

impact  of 

the 

for 

Relevant 
financial 
Refer notes 1 and 13 for further information. 

references 

the 

in 

report 

We  developed  an  understanding  of  the  controls 
relevant  to  our  audit  over  the  following  areas  and 
assessed  whether  they  were  appropriately  designed 
and were operating effectively throughout the year: 

·
·

·

·

Identification of impaired loans;
Reliability  and  integrity  of  credit  information
maintained in the Group’s systems;
Transfer  of  data  from  the  underlying  source
systems 
impairment  provisioning
to 
models; and
Management’s assessment of the integrity  of
these models.

the 

For a selection of individually assessed provisions 
for  specific  lending  assets,  we  performed  amongst 
others the following audit procedures:  

·

·

the 

Examined  management’s  cashflow  forecasts
impairment  calculation  by
supporting 
assessing  key  judgements  (in  particular  the
amount  and  timing  of  recoveries)  made  by
management in the context of the borrowers’
circumstances based on the detailed loan and
counterparty information known by the Group;
and
Compared  key 
in  management’s
inputs 
estimates (such as valuation of collateral held)
information  where  available.
to  external 

To  test  the  collectively  assessed  provisions,  we 
independent  actuarial  experts 
together  with  our 
following  audit 
performed  amongst  others 
procedures:  

the 

·

·

·

Tested the completeness and accuracy of key
data  being  transferred  between  the  Group’s
collective
and  management’s 
systems 
provisioning models;
Compared management’s key assumptions to
supporting  evidence  and  market  practices;
and
Compared  the  modelled  calculations  to  our
own  calculated  expectations  on  a  sample
basis.

To  assess  the  overlays  to  the  provisions,  we 
performed  amongst  others 
following  audit 
procedures: 

the 

·

Considered  management’s  rationale  for  the
recognition  of  overlays  by  considering  the
potential  for  impairment  to  be  affected  by

197 

197

Key audit matter 

How our audit addressed the key audit matter 

·

events  not  captured  by  management’s 
models; and 
Assessed  management’s  estimate  of  ranges
on  key  drivers  of  credit  loss  using  sensitivity
analysis. As part of this  work,  we considered
local  and  global  external  data  to  provide
objective support.

Determination  of 
instruments 
(Relevant business segments: IB&M, GT, NZ) 

fair  value 

for 

financial 

The  Group  holds  financial  instruments  representing 
17% of the total assets and 5% of the total liabilities of 
the Group. The financial instruments held at fair value 
include: 

We  developed  an  understanding  of  the  controls 
relevant  to  our  financial  statement  audit  over  the 
following  areas  and  assessed  whether  they  were 
appropriately designed and were operating effectively 
throughout the year: 

·

·

·

·

control

governance 

Valuation  model 
framework;
Completeness  and  accuracy  of  data  inputs;
including  sourcing  independent  market  data
inputs;
Methodology for the determination of fair value
adjustments; and
Management’s  assessment  of 
models used to measure fair value.

their  own

In relation to the fair value of financial instruments as 
at 30 June 2017, together with our valuation experts, 
we  compared  the  Group’s  calculation  of  fair  value  to 
our  own  independent  calculation  across  a  sample  of 
financial 
sourcing 
independent  inputs  from  market  data  providers  and 
using  our  own  valuation  models.  We  considered  the 
results  to  assess  whether  there  was  evidence  of 
systemic bias or error in management’s calculation of 
fair value. 

instruments.  This 

involved 

·
·
·
·

Derivative assets and liabilities;
Available for sale securities;
Life investment contracts; and
Bills discounted and other assets and liabilities
designated at fair value

The  majority  of  the  Group’s  financial  instruments  are 
considered to be non-complex in nature as fair value 
is  based  on  prices  and  rates  that  can  be  easily 
observed  in  the  relevant  markets.  On  this  basis  the 
majority  of  the  Group’s  financial  instruments  are 
classified  under  Australian  Accounting  Standards  as 
either ‘Level 1’ (i.e. where key inputs to the valuation 
are based on quoted prices in the market) or ‘Level 2’ 
(i.e.  where  key  inputs  to  the  valuation  are  based  on 
observable prices in the market). We considered these 
Level 1 and Level 2 financial instruments to be a key 
audit  matter  due  to  their  financial  significance  to  the 
Group. 

The  Group  also  holds  a  limited  number  of  financial 
instruments considered to be ‘Level 3’ under Australian 
Accounting Standards in nature (i.e. where key inputs 
to 
the  valuation  require  additional  management 
judgement  as  observable  inputs  are  not  available  in 
the market due to market illiquidity or complexity of the 
product)  primarily  in  respect  to  complex  derivatives, 
certain  asset-backed  securities  and  infrastructure 
funds. While the Group’s holdings of such instruments 
is limited relative to total financial instrument holdings, 
we considered their valuation to be a key audit matter 
because 
in 
determining their value. 

judgement 

is  more 

involved 

there 

Relevant 
Refer notes 1, 9, 10, 11, 18 and 40 for information. 

references 

financial 

the 

in 

report 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457198

198 

Key audit matter 

How our audit addressed the key audit matter 

Provisions  relating  to  conduct  risk,  litigation  and 
regulatory  action,  including  related  disclosures 
(Relevant business segments: All) 

We considered this a key audit matter as the Group is 
exposed  to  conduct  risk  related  matters,  legal  cases 
and  regulatory  actions  and  investigations  in  various 
jurisdictions,  which  could  give  rise  to  significant 
liabilities of the Group. 

required 

In  assessing  and  measuring  such  potential  liabilities, 
management  are 
to  make  significant 
judgements based on available information in respect 
to the probability and estimation of potential financial 
outcomes.  These  outcomes  may  be  dependent  on 
legal  and  regulatory  processes.  Therefore  provisions 
recognised  and  contingent  liabilities  disclosed  are 
subject to inherent uncertainty. 

In  particular,  management  has  had  to  assess  the 
impact  of  civil  penalty  proceedings  brought  by  the 
Australian Transactions Reports and Analysis Centre 
(AUSTRAC)  on  3  August  2017  in  respect  to  alleged 
contraventions  of  the  Anti-Money  Laundering  and 
Counter-Terrorism  Financing  Act  2006  (Cth)  as 
disclosed  in  Note  44  Subsequent  Events  in  the 
financial report. 

Relevant 
in 
Refer notes 1, 19, 30 and 44 for further information. 

references 

financial 

the 

report 

Valuation  of 
(Relevant business segments: WM, NZ) 

insurance  policyholder 

liabilities 

We  considered  this  a  key  audit  matter  because 
management’s  valuation  of  the  provisions  for  the 
settlement of future insurance claims involves complex 
and  subjective  judgements  about  future  events,  both 
internal and external to the business, for which small 
changes in assumptions can result in a material impact 
to  the  valuation  of  these  liabilities.    The  Group’s 
insurance  policyholder  liabilities  relate  to  the  life 
insurance businesses. 

In  determining  the  valuation  of  the  liabilities,  the  key 
actuarial assumptions made by management’s experts 
include: 

Our  procedures  included  amongst  others  developing 
an  understanding  of  the  Group’s  processes  for 
identifying  and  assessing  the  impact  of  conduct  risk, 
legal and regulatory matters.  

We read the  minutes of the Group’s key governance 
meetings  (i.e.  Audit  Committee,  Risk  Committee  and 
Board  of  Directors),  attended  the  Group’s  Audit  and 
Risk  Committee  meetings  and  considered  key 
correspondence with relevant regulatory bodies. 

We  discussed  ongoing  legal  and  regulatory  matters 
with  management  and  sought  and  obtained  written 
representations and access to relevant documents in 
order to develop our understanding of the matters. In 
relation to such matters we considered management’s 
judgement  as  to  whether  there  is  potential  material 
financial exposure for the Group, and if so the amount 
of any provision required. 

regulatory  action,  we  assessed 

Where management determined that they were unable 
to  reliably  estimate  the  possible  financial  impact  of  a 
legal  or 
the 
appropriateness  of  their  conclusion.  Our  procedures 
included  specific  consideration  of  management’s 
treatment  in  the  financial  report  of  the  civil  penalty 
proceedings commenced by AUSTRAC. 

In  relation  to  all  matters  identified,  we  assessed  the 
adequacy of related disclosures. 

To  assess  the  assumptions  used  to  determine  the 
value  of  insurance  policyholder  liabilities,  we  along 
with  our  independent  actuarial  experts  performed 
amongst others the following audit procedures: 

·

·

Compared the methodology and models used
by management to those commonly applied in
the  industry  and  recognised  by  regulatory
standards;
Developed an understanding of and evaluated
the  controls  management  has  in  place  over
key  processes  relating  to  the  valuation.  This
included  management’s  use  of  models,  the
quality  of  oversight  and  controls  over  key
those  models,  and
assumptions  within 

199 

199

Key audit matter 

How our audit addressed the key audit matter 

·

·

Expected  amount,  timing  and  duration  of
claims  and/or  policy  payments,  likely  lapse
rates of policies by policyholders, mortality and
morbidity  rates,  acquisition  and  maintenance
expenses; and
Long  term  economic  assumptions  including
inflation rates.

Relevant references in the financial report 
Refer notes 1 and 27 for further information. 

·

·

·

management’s  preparation  of  the  manually 
calculated components of the liability; 
Compared  key  inputs  (for  example  inflation
rates) used by management in the calculation
to  relevant  supporting  evidence,  such  as
external market data;
Considered  the  impact  of  key  changes  in
assumptions and methodologies over the year
and compared these to industry practice; and
Compared  the  underlying  supporting  data
relating  to  policyholder  information  used  in
management's 
source
to 
valuation 
documentation on a sample basis.

Valuation  of 
(Relevant business segment: All) 

retirement  benefit  obligations 

We  considered  this  a  key  audit  matter  because  the 
Group  operates  defined  benefit  plans 
that  are 
financially significant to the Group’s financial report.  

The  Group  sponsors  two  defined  benefit  plans  for 
employees, one in Australia and the other in the UK. 

Management  apply  actuarial  assumptions  in  their 
models  used  in  determining  the  valuation  of  the 
retirement benefit obligation, including: 

·
·
·
·

Discount rates;
Salary inflation;
Life expectancy of members; and
Investment returns under the plans’ assets

Relevant references in the financial report 
Refer notes 1 and 35 for further information. 

To  assess  the  appropriateness  of  the  assumptions 
used  to  determine  the  valuation  of  retirement  benefit 
obligations,  we  along  with  our  independent  actuarial 
experts performed amongst others the following audit 
procedures: 

·

·

·

reasonableness  of 

Tested the underlying data (e.g. fair value of
plan  assets)  used  by  management  in  their
calculation against source documentation on
a sample basis;
Assessed 
the
the 
assumptions  used  within  management’s
calculation with reference to external market
data; and
Developed  our  own  expectations  for  the
obligations  based  on  a  range  of  possible
alternative outcomes and compared these to
management’s calculations.

Operation  of 
Technology 
systems 
(Relevant business segments: All) 

financial 
(IT) 

reporting 

Information 
controls 

and 

We  focused  on  this  area  because  the  Group’s 
operations  and  financial  reporting  processes  are 
heavily dependent on IT systems, including automated 
accounting  procedures  and  IT  dependent  manual 
controls.  

The Group’s controls over IT systems include: 

·

·

framework  of  governance  over 

The 
systems;
Program development and changes;

IT

Our  procedures  included  evaluating  and  testing  the 
design and operating effectiveness of certain controls 
over the continued integrity of the IT systems that are 
relevant to financial reporting. 

We also carried out direct tests, on a sample basis, of 
system functionality that was key to our audit testing in 
order  to  assess  the  accuracy  of  certain  system 
calculations, the generation of certain reports and the 
operation of certain system enforced access controls. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457200

200 

Key audit matter 

How our audit addressed the key audit matter 

·

·

Access  to  process,  data  and  IT  operations;
and
Governance over generic and privileged user
accounts.

Where  we  noted  design  or  operating  effectiveness 
matters  relating  to  IT  systems  and  applications 
controls relevant to our audit, we performed alternative 
or additional audit procedures. 

Additional Information 
The directors and management are responsible for the Additional Information. The Additional Information 
comprises Our business, Performance overview, Corporate responsibility, Corporate governance, Directors’ 
report and Other information included in the Group’s annual report for the year ended 30 June 2017 but does not 
include the financial report and our auditor’s report thereon.  

Our opinion on the financial report does not cover the Additional Information and accordingly we do not express 
any form of assurance conclusion thereon. 

In connection with our audit of the financial report, our responsibility is to read the Additional Information identified 
above and, in doing so, consider whether the Additional Information is materially inconsistent with the financial 
report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this Additional 
Information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the directors for the financial report 
The directors of the Company are responsible for the preparation of the financial report that gives a true and fair 
view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal 
control as the directors determine is necessary to enable the preparation of the financial report that gives a true 
and fair view and is free from material misstatement, whether due to fraud or error. 

In preparing the financial report, the directors are responsible for assessing the ability of the Group to continue as 
a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the directors either intend to liquidate the Group or to cease operations, or has no realistic 
alternative but to do so. 

Auditor’s responsibilities for the audit of the financial report 
Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with the Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of the financial report. 

A further description of our responsibilities for the audit of the financial report is located at the Auditing and 
Assurance Standards Board website at: http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf. This 
description forms part of our auditor’s report. 

Report on the Remuneration Report 

Our opinion on the Remuneration Report 
We have audited the Remuneration Report included in pages 63 to 81 of the Directors’ report for the year ended 
30 June 2017. 

In our opinion, the Remuneration Report of Commonwealth Bank of Australia, for the year ended 30 June 2017 
complies with section 300A of the Corporations Act 2001. 

201 

201

Responsibilities 
The directors of the Company are responsible for the preparation and presentation of the Remuneration Report 
in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express an opinion on the 
Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards. 

PricewaterhouseCoopers 

Marcus Laithwaite       
Partner

 Sydney        

           8 August 2017 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457202
202 

Shareholding information 

Top 20 Holders of Fully Paid Ordinary Shares as at 2 August 2017 

Rank 

Name of Holder 

Number of Shares

1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 

HSBC Custody Nominees (Australia) Limited 
J P Morgan Nominees Australia Limited 
Citicorp Nominees Pty Limited 
National Nominees Limited 
BNP Paribas Noms Pty Limited 
Bond Street Custodians Limited 
Australian Foundation Investment Company limited  
Pacific Custodians Pty Limited 
Navigator Australia Limited 
Argo Investments Limited 
Milton Corporation Limited 
RBC Dexia Investor Services Australia Nominees Pty Limited 
Netwealth Investments Limited  
UBS Nominees Pty Ltd  
Nulis Nominees (Australia) Limited  
Invia Custodian Pty Limited  
IOOF Investment Management Limited 
Mr. Barry Martin Lambert 
ANZ Executors & Trustee  
McCusker Holdings Pty Ltd 

376,380,123
186,821,486
101,043,275
59,912,985
56,776,266
16,812,646
7,900,000
4,812,429
3,723,861
3,203,731
3,111,148
3,032,654
2,364,986
2,339,250
2,191,295
1,787,477
1,678,128
1,643,613
1,472,555
1,430,000

%

21.75
10.79
5.84
3.46
3.28
0.97
0.46
0.28
0.22
0.19
0.18
0.18
0.14
0.13
0.13
0.10
0.10
0.10
0.09
0.08

The top 20 shareholders hold 838,437,908 shares which is equal to 48.47% of the total shares on issue. 

Substantial Shareholding 

The following organisation has disclosed a substantial shareholding notice to ASX. 

Name 
BlackRock Group (1)  

(1)  Substantial shareholder notice dated 16 May 2017. 

Stock Exchange Listing 

Number of
Shares
86,557,665

Percentage of
Voting Power
5.00

The  shares  of  the  Commonwealth  Bank  of  Australia  (Bank)  are  listed  on  the  Australian  Securities  Exchange  under  the  trade 
symbol CBA, with Sydney being the home exchange. 

Details of trading activity are published in most daily newspapers, generally under the abbreviation of CBA or C’wealth Bank. The 
Bank is not currently in the market conducting an on market buy-back of its shares. 

Range of Shares (Fully Paid Ordinary Shares and Employee Shares) as at 2 August 2017 

Range 

1 – 1,000 
1,001 – 5,000 
5,001 – 10,000 
10,001 – 100,000 
100,001 and over 
Total 
Less than marketable parcel of $500 

Voting Rights 

Number of
Shareholders

Percentage of 
Shareholders

588,814
189,065
19,393
8,206
186
805,664
13,400

73.08
23.47
2.41
1.02
0.02
100.00
1.66

Number of
Shares

186,897,021
392,559,830
131,675,877
154,412,567
864,322,866
1,729,868,161
34,134

Percentage of
Issued
Capital

10.80
22.69
7.61
8.93
49.97
100.00
0.00

Under the Bank’s Constitution, each person who is a voting Equity holder and who is present at a general meeting of the Bank in 
person or by proxy, attorney or official representative is entitled: 





On a show of hands – to one vote; and

On a poll – to one vote for each share held or represented. Every voting Equity holder who casts a vote by direct vote, shall
also have one vote for each share held or represented.

If  a  person  present  at  a  general  meeting  represents  personally  or  by  proxy,  attorney  or  official  representative  more  than  one 
Equity  holder,  on  a  show  of  hands  the  person  is  entitled  to  one  vote  even  though  he  or  she  represents  more  than  one  Equity 
holder. 

Shareholding information 

203 
203 
203
203

If an Equity holder is present in person and votes on a resolution, any proxy or attorney of that Equity holder is not entitled to vote. 

If more than one official representative or attorney is present for an Equity holder: 





None of them is entitled to vote on a show of hands; and

On a poll only one official representative may exercise the Equity holder’s voting rights and the vote of each attorney shall be
of no effect unless each is appointed to represent a specified proportion of the Equity holder’s voting rights, not exceeding in
aggregate 100%.

If an Equity holder appoints two proxies and both are present at the meeting: 







If  the  appointment  does  not  specify  the  proportion  or  number  of  the  Equity  holder’s  votes  each  proxy  may  exercise,  then
each proxy may exercise one half of the Equity holder’s votes;

Neither proxy shall be entitled to vote on a show of hands; and

On a poll each proxy may only exercise votes in respect of those shares or voting rights the proxy represents.

Top 20 Holders of Perpetual Exchangeable Resaleable Listed Securities VI (“PERLS VI”) as at 2 August 2017 

Rank 

Name of Holder 

1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 

HSBC Custody Nominees (Australia) Limited 
Bond Street Custodians Limited 
IOOF Investment Management Limited  
Netwealth Investments Limited  
Australian Executor Trustees Limited  
J P Morgan Nominees Australia Limited  
National Nominees Limited 
Nulis Nominees (Australia) Limited  
BNP Paribas Noms Pty Limited  
Navigator Australia Limited   
Dimbulu Pty Ltd 
Eastcote Pty Limited 
V S Access Pty Ltd  
Citicorp Nominees Pty Limited  
BNP Paribas Nominees Pty Limited  
RBC Dexia Investor Services Australia Nominees Pty 
Invia Custodian Pty Limited  
Marento Pty Ltd  
Edgelake Proprietary Limited 
Kaptock Pty Ltd  

Number of

Securities

846,439
487,052
278,256
218,645
194,645
166,650
154,009
149,481
113,760
110,281
100,000
100,000
80,000
71,432
70,391
66,700
55,391
52,916
49,267
48,730

% 

4.23 
2.44 
1.39 
1.09 
0.97 
0.83 
0.77 
0.75 
0.58 
0.55 
0.50 
0.50 
0.40 
0.36 
0.35 
0.33 
0.28 
0.26 
0.25 
0.24 

The top 20 PERLS VI security holders hold 3,414,045 securities which is equal to 17.07% of the total securities on issue. 

Stock Exchange Listing 

PERLS VI are subordinated unsecured notes issued by the Bank. They are listed on the Australian Securities Exchange under 
the trade symbol CBAPC. Details of trading activity are published in some daily newspapers. 

Range of Securities (PERLS VI) as at 2 August 2017 

Range 

1 – 1,000 
1,001 – 5,000 
5,001 – 10,000 
10,001 – 100,000 
100,001 and over 
Total 
Less than marketable parcel of $500 

Voting Rights 

Number of
Security Holders

Percentage of 
Security Holders

26,342
2,738
192
94
10
29,376
6

89.68
9.32
0.65
0.32
0.03
100.00
0.02

Number of
Securities

8,572,996
5,577,574
1,431,990
2,269,373
2,148,067
20,000,000
12

Percentage of 
Issued 
Capital 

42.86 
27.89 
7.16 
11.35 
10.74 
100.00 
0.00 

PERLS VI do not confer any voting rights in the Bank but if they are exchanged for ordinary shares of the Bank in accordance 
with  their  terms  of  issue,  then  the  voting  rights  of  the  ordinary  shares  will  be  as  set  out  on  pages  202  and  203  for  the  Bank’s 
ordinary shares. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457204
204 

Shareholding information 

Top 20 Holders of CommBank PERLS VII Capital Notes (“PERLS VII”) as at 2 August 2017 

Rank 

Name of Holder 

1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 

HSBC Custody Nominees (Australia) Limited 
BNP Paribas Noms Pty Limited  
Bond Street Custodians Limited  
Netwealth Investments Limited  
J P Morgan Nominees Australia Limited  
Citicorp Nominees Pty Limited  
IOOF Investment Management  
National Nominees Limited  
Nulis Nominees (Australia) Limited  
Navigator Australia Limited  
RBC Dexia Investor Services Australia Nominees Pty Limited 
BNP Paribas Nominees Pty Limited  
Australian Executor Trustees Limited 
Invia Custodian Pty Limited 
Dimbulu Pty Ltd  
Simply Brilliant Pty Ltd 
Tandom Pty Ltd 
Randazzo C & G Developments Pty Ltd  
Tsco Pty Ltd  
Seymour Group Pty Ltd 

Number of  

Securities  

2,013,376
485,515
441,566
409,794
398,684
343,101
314,916
257,670
201,521
177,753
149,609
147,613
138,064
100,946
100,000
90,500
90,000
84,286
80,000
73,700

% 

6.71
1.62
1.47
1.37
1.33
1.14
1.05
0.86
0.67
0.59
0.50
0.49
0.46
0.34
0.33
0.30
0.30
0.28
0.27
0.25

The top 20 PERLS VII security holders hold 6,098,614 securities which is equal to 20.33% of the total securities on issue. 

Stock Exchange Listing 

PERLS VII are subordinated unsecured notes issued by the Bank. They are listed on the Australian Securities Exchange under 
the trade symbol CBAPD. Details of trading activity are published in some daily newspapers. 

Range of Securities (PERLS VII) as at 2 August 2017 

Range 

1 – 1,000 
1,001 – 5,000 
5,001 – 10,000 
10,001 – 100,000 
100,001 and over 
Total 
Less than marketable parcel of $500 

Voting Rights 

Number of
 Security holders

Percentage of 
Security holders

28,576
4,021
316
201
14
33,128
8

86.26
12.14
0.95
0.61
0.04
100.00
0.02

Number of  
Securities  

9,984,481
8,235,732
2,278,253
4,679,481
4,822,053
30,000,000
30

Percentage of 
Issued
Capital

33.28
27.45
7.60
15.60
16.07
100.00
0.00

PERLS VII do not confer any voting rights in the Bank but if they are exchanged for ordinary shares of the Bank in accordance 
with  their  terms  of  issue,  then  the  voting  rights  of  the  ordinary  shares  will  be  as  set  out  on  pages 202  and  203  for  the  Bank’s 
ordinary shares. 

Shareholding information 

205 
205 
205
205

Top 20 Holders of CommBank PERLS VIII Capital Notes (“PERLS VIII”) as at 2 August 2017 

Rank 

Name of Holder 

1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 

BNP Paribas Noms Pty Limited 
HSBC Custody Nominees (Australia) Limited 
Goodridge Nominees Pty Ltd 
J P Morgan Nominees Australia Limited 
Mr. Walter Lawton & Mr. Brett Lawton  
G Harvey Nominees Pty Ltd 
Piek Holdings Pty Ltd  
National Nominees Limited 
Snowside Pty Ltd 
Bond Street Custodians Limited 
Netwealth Investments Limited  
Nulis Nominees (Australia) Limited  
V S Access Pty Ltd 
Navigator Australia Limited  
Citicorp Nominees Pty Limited  
Dimbulu Pty Ltd   
Mifare Pty Ltd  
Randazzo C & G Developments Pty Ltd  
Skyport Pty Ltd 
Adirel Holdings Pty Ltd 

Number of

Securities

3,010,649
857,711
208,870
175,337
108,573
100,000
93,000
83,224
79,083
78,974
68,997
63,293
62,482
61,466
52,182
50,000
50,000
50,000
50,000
47,000

% 

20.76 
5.92 
1.45 
1.21 
0.76 
0.69 
0.64 
0.57 
0.55 
0.54 
0.48 
0.44 
0.43 
0.42 
0.36 
0.34 
0.34 
0.34 
0.34 
0.32 

The top 20 PERLS VIII security holders hold 5,350,841 securities which is equal to 36.90% of the total securities on issue. 

Stock Exchange Listing 

PERLS VIII are subordinated unsecured notes issued by the Bank. They are listed on the Australian Securities Exchange under 
the trade symbol CBAPE. Details of trading activity are published in some daily newspapers. 

Range of Shares (PERLS VIII) as at 2 August 2017 

Range 

1 – 1,000 
1,001 – 5,000 
5,001 – 10,000 
10,001 – 100,000 
100,001 and over 
Total 
Less than marketable parcel of $500 

Voting Rights 

Number of
Shareholders

Percentage of 
Shareholders

13,107
1,353
118
74
5
14,657
3

89.43
9.23
0.81
0.50
0.03
100.00
0.02

Number of
Shares

4,258,111
2,944,163
894,881
2,177,037
4,225,808
14,500,000
6

Percentage of 
Issued 
Capital 

29.37 
20.31 
6.17 
15.01 
29.14 
100.00 
0.00 

PERLS VIII do not confer any voting rights in the Bank but if they are exchanged for ordinary shares of the Bank in accordance 
with  their  terms  of  issue,  then  the  voting  rights  of  the  ordinary  shares  will  be  as  set  out  on  pages 202  and  203  for  the  Bank’s 
ordinary shares. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457206
206 

Shareholding information 

Top 20 Holders of CommBank PERLS IX Capital Notes (“PERLS IX”) as at 2 August 2017 

Rank 

Name of Holder 

1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 

BNP Paribas Noms Pty Limited 
HSBC Custody Nominees (Australia) Limited 
Bond Street Custodians Limited  
Navigator Australia  
J P Morgan Nominees Australia Limited  
Citicorp Nominees Pty Limited  
Mutual Trust Pty Ltd  
G Harvey Nominees Pty Ltd  
IOOF Investment Management  
Netwealth Investments Limited  
BNP Paribas Nominees Pty Limited 
Nulis Nominees (Australia) 
Invia Custodian Pty Limited  
National Nominees Limited 
Catholic Church Insurances Ltd 
Dimbulu Pty Ltd 
Sandhurst Trustees Limited 
Pacmin Holdings Pty Limited 
Navigator Australia Limited 
Ernron Pty Ltd 

Number of 

Securities

2,281,919
1,079,186
221,263
166,520
149,818
106,031
101,741
100,000
89,239
77,342
76,524
73,084
58,838
54,395
50,000
50,000
41,910
41,206
38,563
34,530

%

13.91
6.58
1.35
1.02
0.91
0.65
0.62
0.61
0.54
0.47
0.47
0.45
0.36
0.33
0.30
0.30
0.26
0.25
0.24
0.21

The top 20 PERLS IX security holders hold 4,892,109 securities which is equal to 29.83% of the total securities on issue. 

Stock Exchange Listing 

PERLS IX are subordinated unsecured notes issued by the Bank. They are listed on the Australian Securities Exchange under 
the trade symbol CBAPF. Details of trading activity are published in some daily newspapers. 

Range of Shares (PERLS IX) as at 2 August 2017 

Range 

1 – 1,000 
1,001 – 5,000 
5,001 – 10,000 
10,001 – 100,000 
100,001 and over 
Total 
Less than marketable parcel of $500 

Voting Rights 

Number of
Shareholders

Percentage of 
Shareholders

18,454
1,818
139
77
7
20,495
0

90.04
8.87
0.68
0.38
0.03
100.00
0.00

Number of
Shares

5,846,385
3,791,684
1,055,826
1,927,521
3,778,584
16,400,000
0

Percentage of
Issued
Capital

35.65
23.12
6.44
11.75
23.04
100.00
0.00

PERLS IX do not confer any voting rights in the Bank but if they are exchanged for ordinary shares of the Bank in accordance 
with  their  terms  of  issue,  then  the  voting  rights  of  the  ordinary  shares  will  be  as  set  out  on  pages 202  and  203  for  the  Bank’s 
ordinary shares.  

Five year financial summary 

207 
207 
207
207

Net interest income
Other operating income (2)
Total operating income

Operating expenses

Impairment expense

Net profit before tax

Corporate tax expense

Non-controlling interests

Net profit after tax "cash basis"

Treasury shares valuation adjustment

Hedging and IFRS volatility

Gain/(loss) on disposal of controlled entities/investments

Bankwest non-cash items

Bell Group litigation

2017

$M

17,600

8,405

26,005

2016 (1)
$M

16,935

7,812

24,747

2015 (1)
$M

15,827

7,751

23,578

(11,078)

(10,434)

(10,003)

(1,095)

13,832

(3,927)

(24)

9,881

(23)

73

-

(3)

-

(1,256)

13,057

(3,592)

(20)

9,445

4

(199)

-

(27)

-

(988)

12,587

(3,439)

(21)

9,127

(28)

6

-

(52)

-

2014

$M

15,131

7,270

22,401

(9,499)

(953)

11,949

(3,250)

(19)

8,680

(41)

6

17

(56)

25

2013

$M

13,944

6,877

20,821

(9,010)

(1,082)

10,729

(2,953)

(16)

7,760

(53)

27

-

(71)

(45)

Net profit after income tax attributable to Equity holders of the 
Bank "statutory basis"

9,928

9,223

9,053

8,631

7,618

Contributions to profit (after tax)
Retail Banking Services

Business and Private Banking

Institutional Banking and Markets

Wealth Management

New Zealand

Bankwest

IFS and Other

Net profit after tax "cash basis"

Investment experience after tax

Net profit after tax "underlying basis"

Balance Sheet
Loans, bills discounted and other receivables

Total assets

Deposits and other public borrowings

Total liabilities 

Shareholders' Equity

Net tangible assets

Risk weighted assets - Basel III (APRA)
Average interest earning assets (3)
Average interest bearing liabilities (3)
Assets (on Balance Sheet) - Australia

Assets (on Balance Sheet) - New Zealand

Assets (on Balance Sheet) - Other

4,964

1,639

1,306

553

973

702

(256)

9,881

(44)

9,837

731,762

976,374

626,655

912,658

63,716

53,146

437,063

834,741

755,612

817,575

89,997

68,802

4,540

1,522

1,190

612

881

778

(78)

9,445

(100)

9,345

695,398

933,001

588,045

872,437

60,564

49,630

394,667

790,596

733,754

783,170

83,832

65,999

3,994

1,495

1,285

643

882

795

33

9,127

(150)

8,977

639,262

873,489

543,231

820,684

52,805

41,334

368,721

736,164

693,376

741,249

72,299

59,941

3,678

1,321

1,252

789

742

675

223

8,680

(197)

8,483

597,781

791,451

498,352

742,103

49,348

38,080

337,715

705,862

660,847

669,293

69,110

53,048

3,089

1,474

1,195

679

621

561

141

7,760

(105)

7,655

556,648

753,857

459,429

708,320

45,537

33,638

329,158

653,637

609,557

644,043

61,578

48,236

(1)  Comparative information for 2016 and 2015 has been restated to reflect the change in accounting policy detailed in Note 1 and refinements to the

allocation of customer balances. 
Includes investment experience.

(2) 
(3)  Comparative information for 2016 has been restated to disclose average interest earning assets and average interest bearing liabilities net of average 

mortgage offset balances that were reclassified as Non-interest earning/bearing. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457208
208 

Five year financial summary 

Shareholder summary
Dividends per share - fully franked (cents)

Dividend cover - statutory (times)

Dividend cover - cash (times)
Earnings per share (cents) (1)

Basic

Statutory

Cash basis

Fully diluted

Statutory

Cash basis

Dividend payout ratio (%) (1)

Statutory

Cash basis

Net tangible assets per share ($) (1)
Weighted average number of shares (statutory basic) (M)

Weighted average number of shares (statutory fully diluted) (M)

Weighted average number of shares (cash basic) (M)

Weighted average number of shares (cash fully diluted) (M)

Number of shareholders

Share prices for the year ($)

Trading high

Trading low

End (closing price)

Performance ratios (%)
Return on average Shareholders' Equity

Statutory

Cash basis

Return on average total assets

Statutory

Cash basis

Capital adequacy - Common Equity Tier 1 - Basel III (APRA)

Capital adequacy - Tier 1 - Basel III (APRA)

Capital adequacy - Tier 2 - Basel III (APRA)

Capital adequacy - Total - Basel III (APRA)

Leverage Ratio Basel III (APRA) (%)

Liquidity Coverage Ratio (%)
Net interest margin (2)

Other information (numbers)
Full-time equivalent employees

Branches/services centres (Australia)

Agencies (Australia)

ATMs

EFTPOS terminals (active)

Productivity (3)
Total operating income per full-time (equivalent) employee ($)

Employee expense/Total operating income (%)

Total operating expenses/Total operating income (%)

2017

2016

2015

2014

2013

429

1. 3

1. 3

577. 6

574. 4

559. 1

556. 1

74. 6

75. 0

30. 7

1,719

1,815

1,720

1,816

420

1. 3

1. 3

542. 3

554. 8

529. 2

541. 2

78. 4

76. 5

28. 9

1,692

1,771

1,693

1,772

420

1. 3

1. 3

553. 1

556. 9

539. 1

542. 7

75. 8

75. 2

25. 4

1,627

1,711

1,630

1,714

401

1. 3

1. 3

530. 6

532. 7

518. 9

521. 0

75. 5

75. 1

23. 5

1,618

1,691

1,621

1,694

364

1. 3

1. 3

474. 2

482. 1

461. 0

468. 6

77. 4

75. 9

20. 9

1,598

1,686

1,601

1,689

806,386

820,968

787,969

791,564

786,437

87. 74

69. 22

82. 81

16. 1

16. 0

1. 0

1. 0

10. 1

12. 1

2. 1

14. 2

5. 1

128. 6

2. 11

45,614

1,121

3,664

4,398

217,098

568,685

24. 2

42. 7

88. 88

69. 79

74. 37

16. 2

16. 5

1. 0

1. 0

10. 6

12. 3

2. 0

14. 3

5. 0

120. 0

2. 14

45,129

1,131

3,654

4,381

96. 69

73. 57

85. 13

18. 2

18. 2

1. 1

1. 1

9. 1

11. 2

1. 5

12. 7

n/a

120. 0

2. 15

45,948

1,147

3,670

4,440

82. 68

67. 49

80. 88

74. 18

53. 18

69. 18

18. 7

18. 7

1. 1

1. 1

9. 3

11. 1

0. 9

12. 0

n/a

n/a

2. 19

18. 0

18. 2

1. 0

1. 1

8. 2

10. 3

0. 9

11. 2

n/a

n/a

2. 13

44,329

1,150

3,717

4,340

44,969

1,166

3,764

4,304

217,981

208,202

200,733

181,227

545,237

508,578

500,034

459,583

25. 1

42. 4

24. 9

42. 8

25. 0

42. 9

25. 3

43. 6

(1)  Comparative information for 2016 and 2015 has been restated to reflect the change in accounting policy detailed in Note 1.
(2)  Comparative information has been restated for 2016, 2015 and 2014 to align to presentation in the current period.
(3) 

The productivity metrics have been calculated on a cash basis.

 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
        
         
         
         
Capital adequacy and liquidity 

209 
209 
209
209

Capital  

The tables below show the APRA Basel III capital adequacy calculation at 30 June 2017 together with prior period comparatives. 

For a more detailed discussion on our capital position refer to our Basel III Pillar 3 document.  

FY17

FY16

Risk Weighted Capital Ratios

Common Equity Tier 1

Tier 1

Tier 2

Total Capital

Ordinary Share Capital and Treasury Shares
Ordinary Share Capital
Treasury Shares (1)
Ordinary Share Capital and Treasury Shares

Reserves
Reserves
Reserves related to non-consolidated subsidiaries (2)
Total Reserves

Retained Earnings and Current Period Profits (3)
Retained earnings and current period profits
Retained earnings adjustment from non-consolidated subsidiaries (4)
Net Retained Earnings

Non-controlling interests 
Non-controlling interests (5)
Less ASB perpetual preference shares

Less other non-controlling interests not eligible for inclusion in regulatory capital

Non-controlling interests

%

10. 1

12. 1

2. 1

14. 2

FY17

$M

34,971

295

35,266

1,869

(81)

1,788

26,330

(537)

25,793

546

(505)

(41)

-

%

10. 6

12. 3

2. 0

14. 3

FY16

$M

33,845

284

34,129

2,734

(143)

2,591

23,435

(259)

23,176

550

(505)

(45)

-

Common Equity Tier 1 Capital before regulatory adjustments

62,847

59,896

(1)  Represents shares held by the Group's life insurance operations ($96 million) and employee share scheme trusts ($199 million).
(2)  Represents equity reserve balances associated with the insurance and funds management entities and those entities through which securitisation of the 

Group's assets are conducted. These entities are classified as non-consolidated subsidiaries by APRA and are excluded from the Level 2 Regulatory 
Consolidated Banking Group. 

(3)  Comparative information has been restated to reflect the change in accounting policy detailed in Note 1 to the Financial Statements.
(4)  Cumulative current period profit and retained earnings adjustments for subsidiaries not consolidated for regulatory purposes. 
(5)  Non-controlling interests predominantly comprise ASB Perpetual Preference Shares of NZD550 million issued by a New Zealand subsidiary entity. These

are non-redeemable and carry limited voting rights. These are classified as additional Tier 1 Capital. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457210

210  Capital adequacy and liquidity 

Common Equity Tier 1 regulatory adjustments
Goodwill (1)
Other intangibles (including software) (2)
Capitalised costs and deferred fees
Defined benefit superannuation plan surplus (3)
General reserve for credit losses (4)
Deferred tax asset

Cash flow hedge reserve

Employee compensation reserve
Equity investments (5)
Equity investments in non-consolidated subsidiaries  (1) (6)
Shortfall of provisions to expected losses (7)
Gain due to changes in own credit risk on fair valued liabilities

Other

Common Equity Tier 1 regulatory adjustments

Common Equity Tier 1

Additional Tier 1 Capital
Basel III complying instruments (8)
Basel III non-complying instruments net of transitional amortisation (9)
Holding of Additional Tier 1 Capital (10)
Additional Tier 1 Capital

Tier 1 Capital

Tier 2 Capital
Basel III complying instruments (11)
Basel III non-complying instruments net of transitional amortisation (12)
Holding of Tier 2 Capital 
Prudential general reserve for credit losses (13)
Total Tier 2 Capital

Total Capital

FY17

$M

(7,620)

(2,144)

(707)

(298)

(412)

(1,683)

107

(164)

(2,626)

(2,673)

(218)

(128)

(122)

FY16

$M

(7,603)

(2,313)

(535)

(183)

(386)

(1,443)

(473)

(132)

(3,120)

(1,458)

(314)

(161)

(112)

(18,688)

(18,233)

44,159

41,663

8,090

635

(200)

8,525

6,450

640

(200)

6,890

52,684

48,553

7,744

1,495

(29)

182

9,392

62,076

5,834

1,934

(25)

181

7,924

56,477

(1)  Goodwill excludes $252 million which is included in equity investments in non-consolidated subsidiaries. 
(2)  Other intangibles (including capitalised software costs), net of any associated deferred tax liability.
(3) 

In accordance with APRA regulations, the surplus in the Group’s defined benefit superannuation fund, net of any deferred tax liability, must be deducted 
from Common Equity Tier 1. 

(4)  Adjustment  to  ensure  the  Group  has  sufficient  provisions  and  capital  to  cover  credit  losses  estimated  to  arise  over  the  full  life  of  individual  facilities,  as

required by APRA Prudential Standard APS 220. 

(5)  Represents the Group’s non-controlling interests in other entities.
(6)  Non-consolidated subsidiaries primarily represent the insurance and funds management companies operating within the Colonial Group. The adjustment 
at  30  June  2017  is  net  of  $665 million  of  Colonial  non-recourse  debt  and  subordinated  notes  that  are  subject  to  APRA  approved  transitional  relief  for 
regulatory purposes. Effective 31 December 2016 a number of intermediate holding companies within the Colonial Group were consolidated into the Level
2 Banking Group. The Group’s insurance and fund management companies held $1,322 million of capital in excess of minimum regulatory requirements at
30 June 2017. 

(7)  Regulatory Expected Loss (pre-tax) using stressed loss given default assumptions associated with the loan portfolio in excess of eligible credit provisions

(pre-tax). 

(8)  As at 30 June 2017, comprises PERLS IX $1,640 million issued in March 2017, PERLS VIII $1,450 million issued March 2016, PERLS VII $3,000 million 

issued in October 2014 and PERLS VI $2,000 million issued in October 2012. 

(9)  Represents APRA Basel III non-compliant Additional Tier 1 Capital Instruments that are eligible for Basel III transitional relief. 
(10) Represents holdings of Additional Tier 1 capital instruments issued by the Colonial Mutual Life Assurance Society Limited. 
(11) During the 2017 financial year the Group issued the following instruments: USD750million, NZD400 million (issued through ASB, the group’s New Zealand 

subsidiary), HKD608 million and four separate JPY notes totalling JPY53.3 billion. 

(12) Includes both perpetual and term instruments subordinated to depositors  and  general creditors, having an  original maturity  of at least five  years. APRA
requires these to be included as if they were unhedged. Term instruments are amortised at 20% of the original amount during each of the last five years to 
maturity. These instruments are eligible for Basel III transitional relief. 

(13) Represents the collective provision and general reserve for credit losses for exposures in the Group which are measured for capital purposes under the 

Standardised approach to credit risk. 

Capital adequacy and liquidity 

211 
211 
211
211

Risk Weighted Assets 
Credit Risk
Subject to AIRB approach (1)

Corporate (2)
SME corporate (2)
SME retail

SME retail secured by residential mortgage 

Sovereign

Bank
Residential mortgage (3)
Qualifying revolving retail 

Other retail

Total RWA subject to AIRB approach
Specialised lending exposures subject to slotting criteria (2)
Subject to Standardised approach

Corporate (2)
SME corporate (2)
SME retail

Sovereign

Bank
Residential mortgage (2)
Other retail

Other assets

Total RWA subject to Standardised approach

Securitisation

Credit valuation adjustment

Central counterparties

Total RWA for Credit Risk Exposures

Traded market risk

Interest rate risk in the banking book

Operational risk

Total risk weighted assets

FY17

$M

FY16

$M

74,663

33,067

4,838

2,766

2,154

12,598

134,969

9,414

15,101

289,570

58,752

1,202

510

6,172

271

136

5,017

2,925

5,291

21,524

1,584

4,958

871

377,259

4,650

21,404

33,750

437,063

71,682

29,957

4,953

2,813

6,622

13,098

83,758

9,897

15,102

237,882

56,795

10,982

4,133

6,122

268

224

7,428

2,750

5,360

37,267

1,511

8,273

2,302

344,030

9,439

7,448

33,750

394,667

(1) Persuant to APRA requirements, RWA amounts derived from AIRB risk weight functions have been multiplied by a scaling factor of 1.06. Comparatives

have been restated to conform to presentation in the current period. 

(2) APRA re-accredited the use of the AIRB approach for the Bankwest non-retail portfolio, effective 30 September 2016. 
(3)
.

Includes APRA requirements to increase average risk weight applied to Australian residential mortgages using the AIRB approach (FY17: $47billion). 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457212

212  Capital adequacy and liquidity 

Leverage Ratio 

Summary Group Leverage Ratio
Tier 1 Capital ($M)
Total Exposures ($M) (1)
Leverage Ratio (APRA) (%)
Leverage Ratio (Internationally Comparable) (%) (2)

As at

FY17

FY16

52,684

1,027,958

5. 1

5. 8

48,553

980,846

5. 0

5. 6

(1)  Total exposures is the sum of on Balance Sheet exposures, derivatives, Securities Financing Transactions (SFTs), and off Balance Sheet exposures, net

of any Tier 1 regulatory deductions, as outlined in APS 110 “Capital Adequacy”. 

(2)  The Tier 1 Capital included in the calculation of the internationally comparable leverage ratio aligns with the 13 July 2015 APRA study titled “International 

capital comparison study”, and includes Basel III non-compliant Tier 1 instruments that are currently subject to transitional rules. 

The Group’s leverage ratio, defined as Tier 1 Capital as a percentage of total exposure, was 5.1% at 30 June 2017 on an APRA 
basis and 5.8% on an internationally comparable basis.  

The BCBS has advised that the leverage ratio will migrate to a Pillar 1 minimum capital requirement of 3% from 1 January 2018. 
The BCBS will confirm the final calibration in 2017.  

Liquidity 

Level 2
Liquidity Coverage Ratio (LCR) Liquid Assets
High Quality Liquid Assets (HQLA) (1)
Committed Liquidity Facility (CLF)

Total LCR liquid assets

Net Cash Outflows (NCO)
Customer deposits

Wholesale funding 
Other net cash outflows (2)
Total NCO

Liquidity Coverage Ratio (%)
LCR surplus 

As at

FY17
$M

93,402

48,300

141,702

77,298

17,579

15,271

110,148

129

31,554

FY16
$M

75,147

58,500

133,647

70,139

19,406

21,854

111,399

120

22,248

(1) 

(2) 

Includes all repo-eligible securities with the Reserve Bank of New Zealand. The Exchange Settlement Account (ESA) cash balance is netted 
down by the Reserve Bank of Australia open-repo of internal Residential Mortgage-Backed Securities (RMBS).
Includes cash inflows. 

The  Group  holds  high  quality,  well  diversified  liquid  assets  to  meet  Balance  Sheet  liquidity  needs  and  internal  and  external 
regulatory requirements, such as APRA’s Liquidity Coverage Ratio (LCR). At 30 June 2017, the Group’s LCR was 129%, up from 
120% as at 30 June 2016.  

     
213

213 

3
1
2

n
o
i
t
a
i
l
i
c
n
o
c
e
r

t
i
f
o
r
P

3
9
2
,
3
3

)
3
9
6
,
5
1
(

6
2
6
,
5

0
0
6
,
7
1

1
5
0
,
2

6
2
2
,
3
2

4
4
8

1
2
1
,
6
2

-

1
2
1
,
6
2

)
2
8
0
,
1
1
(

)
5
9
0
,
1
(

4
4
9
,
3
1

)
2
9
9
,
3
(

)
4
2
(

8
2
9
,
9

-

-

-

-

-

9

6
5

5
6

)
5
6
(

-

-

-

-

-

-

-

M
$

"
s
i
s
a
b

t
i
f
o
r
p

t
e
N

x
a
t

r
e
t
f
a

y
r
o
t
u
t
a
t
s
"

M
$

t
n
e
m
t
s
e
v
n
I

e
c
n
e

i
r
e
p
x
e

x
a
t

M
$

-

-

-

-

-

2

0
3

2
3

-

2
3

-

-

2
3

)
2
3
(

-

-

l

r
e
d
o
h
y
c

i
l

o
P

7
1
0
2

e
n
u
J
0
3

d
e
d
n
E
r
a
e
Y

l
l

u
F

s
e
r
a
h
s

y
r
u
s
a
e
r
T

n
o

i
t
a
u

l

a
v

M
$

t
n
e
m
t
s
u

j

d
a

M
$

)
1
(

s
m
e
t
i

h
s
a
c
n
o
n

-

t
s
e
w
k
n
a
B

M
$

g
n

i

g
d
e
H

S
R
F
I

d
n
a

y
t
i
l
i
t
a
o
v

l

M
$

t
i
f
o
r
p

t
e
N

x
a
t

r
e
t
f
a

"
s
i
s
a
b

h
s
a
c
"

-

-

-

-

-

)
2
2
(

-

-

)
2
2
(

)
2
2
(

-

-

)
1
(

)
2
2
(

-

)
3
2
(

-

-

-

-

-

-

-

-

-

-

)
4
(

-

)
4
(

1

-

)
3
(

-

-

-

-

-

6
0
1

6
0
1

-

6
0
1

6
0
1

-

-

)
3
3
(

6
0
1

-

3
7

3
9
2
,
3
3

)
3
9
6
,
5
1
(

0
0
6
,
7
1

0
2
5
,
5

4
3
0
,
2

0
2
1
,
3
2

6
8
7

0
4
9
,
5
2

5
6

5
0
0
,
6
2

)
8
7
0
,
1
1
(

)
5
9
0
,
1
(

2
3
8
,
3
1

)
7
2
9
,
3
(

)
4
2
(

1
8
8
,
9

n
o
i
t
a

i
l
i

c
n
o
c
e
R
t
i
f
o
r
P

e
m
o
c
n

i

t
n
e
m
e
g
a
n
a
m
s
d
n
u
F

e
m
o
c
n

i

i

g
n
k
n
a
b
r
e
h
t
O

e
m
o
c
n

i

t
s
e
r
e
t
n

i

t
e
N

e
m
o
c
n

i

g
n
i
k
n
a
b

l
a
t
o
T

e
m
o
c
n

i

g
n
i
t
a
r
e
p
o

l
a
t
o
T

e
c
n
e
i
r
e
p
x
e
t
n
e
m
t
s
e
v
n
I

e
m
o
c
n

i

e
c
n
a
r
u
s
n
I

s
e
s
n
e
p
x
e
g
n
i
t
a
r
e
p
O

e
m
o
c
n

i

l
a
t
o
T

e
s
n
e
p
x
e
t
n
e
m

r
i
a
p
m

i

n
a
o
L

x
a
t
e
r
o
f
e
b
t
i
f
o
r
p
t
e
N

e
s
n
e
p
x
e
t
s
e
r
e
t
n
I

e
m
o
c
n

i

t
s
e
r
e
t
n
I

p
u
o
r
G

t
i
f
e
n
e
b
/
)
e
s
n
e
p
x
e
(

x
a
t
e
t
a
r
o
p
r
o
C

s
t
s
e
r
e
t
n

i

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

x
a
t

r
e
t
f
a
t
i
f
o
r
p
t
e
N

.
n
o

i
l
l
i

m
1
$

f
o
t
i
f
e
n
e
b
x
a
t

e
m
o
c
n

i

n
a

d
n
a
,
n
o

i
l
l
i

m
4
$

f
o

s
e
s
n
e
p
x
e

g
n
i
t
a
r
e
p
o
h
g
u
o
r
h
t

n
o
i
t
a
s
i
t
r
o
m
a

d
e
t
a
e
r

l

r
e
g
r
e
m
s
e
d
u
c
n

l

I

)
1
(

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
214

214 

7
1
8
,
3
3

)
2
8
8
,
6
1
(

5
3
9
,
6
1

6
7
5
,
4

1
1
5
,
1
2

1
6
0
,
2

6
0
0
,
1

8
7
5
,
4
2

-

8
7
5
,
4
2

)
3
7
4
,
0
1
(

)
6
5
2
,
1
(

)
6
0
6
,
3
(

9
4
8
,
2
1

)
0
2
(

3
2
2
,
9

-

-

-

-

-

9
3

2
0
1

1
4
1

)
1
4
1
(

-

-

-

-

-

-

-

M
$

"
s
i
s
a
b

t
i
f
o
r
p
t
e
N

x
a
t

r
e
t
f
a

y
r
o
t
u
t
a
t
s
"

M
$

t
n
e
m
t
s
e
v
n
I

e
c
n
e
i
r
e
p
x
e

x
a
t

M
$

-

-

-

-

-

)
8
(

9
0
1

1
0
1

-

1
0
1

-

-

1
0
1

)
1
0
1
(

-

-

l

r
e
d
o
h
y
c

i
l

)
1
(

6
1
0
2
e
n
u
J
0
3
d
e
d
n
E
r
a
e
Y

l
l

u
F

o
P

M
$

s
e
r
a
h
s

y
r
u
s
a
e
r
T

n
o
i
t
a
u
a
v

l

t
n
e
m
t
s
u
d
a

j

M
$

)
2
(

s
m
e
t
i

t
s
e
w
k
n
a
B

h
s
a
c
n
o
n

-

M
$

i

g
n
g
d
e
H

S
R
F
I
d
n
a

y
t
i
l
i
t
a
o
v

l

t
i
f
o
r
p
t
e
N

x
a
t

r
e
t
f
a

M
$

"
s
i
s
a
b
h
s
a
c
"

-

-

-

-

-

-

4
1

4
1

-

4
1

-

-

4
1

)
0
1
(

-

4

-

-

-

-

-

-

-

-

-

-

-

)
9
3
(

)
9
3
(

-

2
1

)
7
2
(

-

-

-

-

-

)
4
8
2
(

)
4
8
2
(

)
4
8
2
(

-

)
4
8
2
(

-

-

-

5
8

)
4
8
2
(

)
9
9
1
(

7
1
8
3
3

,

)
2
8
8
6
1
(

,

5
3
9
6
1

,

0
6
8
4

,

5
9
7
1
2

,

5
9
7

6
1
0
2

,

1
4
1

6
0
6
4
2

,

7
4
7
4
2

,

)
4
3
4
0
1
(

,

)
6
5
2
1
(

,

)
2
9
5
3
(

,

7
5
0
3
1

,

)
0
2
(

5
4
4
9

,

n
o
i
t
a
i
l
i
c
n
o
c
e
r

t
i
f
o
r
P

n
o
i
t
a

i
l
i

c
n
o
c
e
R
t
i
f
o
r
P

e
m
o
c
n

i

t
n
e
m
e
g
a
n
a
m
s
d
n
u
F

e
m
o
c
n

i

i

g
n
k
n
a
b
r
e
h
t
O

e
m
o
c
n

i

t
s
e
r
e
t
n

i

t
e
N

e
m
o
c
n

i

g
n
i
k
n
a
b

l
a
t
o
T

e
m
o
c
n

i

g
n
i
t
a
r
e
p
o

l
a
t
o
T

e
c
n
e
i
r
e
p
x
e
t
n
e
m
t
s
e
v
n
I

e
m
o
c
n

i

e
c
n
a
r
u
s
n
I

s
e
s
n
e
p
x
e
g
n
i
t
a
r
e
p
O

e
m
o
c
n

i

l
a
t
o
T

e
s
n
e
p
x
e
t
n
e
m

r
i
a
p
m

i

n
a
o
L

x
a
t
e
r
o
f
e
b
t
i
f
o
r
p
t
e
N

e
m
o
c
n

i

t
s
e
r
e
t
n
I

e
s
n
e
p
x
e
t
s
e
r
e
t
n
I

p
u
o
r
G

t
i
f
e
n
e
b
/
)
e
s
n
e
p
x
e
(

x
a
t
e
t
a
r
o
p
r
o
C

s
t
s
e
r
e
t
n

i

g
n

i
l
l

o
r
t
n
o
c
-
n
o
N

x
a
t

r
e
t
f
a
t
i
f
o
r
p
t
e
N

.
n
o

i
l
l
i

m
2
1
$
f
o

t
i
f
e
n
e
b
x
a
t
e
m
o
c
n

i

n
a
d
n
a

,
n
o

i
l
l
i

m
9
3
$
f
o
s
e
s
n
e
p
x
e

g
n
i
t
a
r
e
p
o
h
g
u
o
r
h
t
n
o
i
t
a
s
i
t
r
o
m
a
d
e
t
a
e
r

l

r
e
g
r
e
m
s
e
d
u
c
n
I

l

.
d
o
i
r
e
p
t
n
e
r
r
u
c
e
h
t

n

i

n
o
i
t
a
t
n
e
s
e
r
p

o
t

m
r
o
f
n
o
c

o
t

d
e
i
f
i
s
s
a
c
e
r

l

n
e
e
b

s
a
h

n
o
i
t
a
m
r
o
f
n

i

e
v
i
t
a
r
a
p
m
o
C

)
1
(

)
2
(

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
International representation 

215
215 215 
215 

Additional Chinese representation  
The Group has established 15 County 
Banks in China in Henan Province 
(County: Jiyuan, Dengfeng, Lankao, 
Mianchi, Yichuan, Yongcheng, Wenxian) 
and Hebei Province (County: Xinji, 
Yongnian, Cixian, Luancheng, Cheng’an, 
Weixian, Shexian, Handan). 
Telephone: +86 216058 0100 

First State Investments 
24th Floor, China Merchants Bank 
Building 
7088, Shen Nan Road, Shenzhen 
China 518040  
Telephone: +86 755 8317 2666 
Facsimile: +86 755 8319 6151 
Managing Partner, First State Stewart 
Michael Stapleton 

Hong Kong 

CBA Hong Kong Branch, 
Level 13, One Exchange Square, 
8 Connaught Place, 
Central, Hong Kong 
Telephone: +852 2844 7500 
Managing Director, Hong Kong 
Maaike Steinebach 

CBA International Financial Services 
Limited  
Level 14, One Exchange Square 
8 Connaught Place, 
Central, Hong Kong 
Telephone: +852 2844 7500 
Facsimile: +852 2845 9194 
Group Executive International Financial 
Services 
Coenraad Jonker 

First State Investments 
Level 25, One Exchange Square 
8 Connaught Place,  
Central, Hong Kong 
Telephone: +852 2846 7555 
Facsimile: +852 2868 4742 
Regional Managing Director, Asia 
Joe Fernandes 

Australia 

Head Office 
Commonwealth Bank of Australia 
Ground Floor, Tower 1 
201 Sussex Street 
Sydney NSW 2000 
Telephone: +61 2 9378 2000 

New Zealand 

ASB Bank Limited 
ASB North Wharf 
12 Jellicoe Street 
Auckland Central 
Auckland 1010 
Telephone: +64 9 377 8930 
Chief Executive Officer 
Barbara Chapman 

CBA NZ Branch  
ASB North Wharf  
12 Jellicoe Street  
Auckland Central 
Auckland 1010 
Telephone: +64 9 337 4748 
General Manager 
Andrew Woodward  

Sovereign Assurance Company Limited 
Level 4, Sovereign House 
74 Taharoto Road,  
Takapuna, Auckland 0622 
Telephone: + 64 9 487 9000 
Chief Executive Officer  
Nicholas Stanhope 

First State Investments 
ASB North Wharf 
12 Jellicoe Street 
Auckland Central 
Auckland 1010 
Telephone: +64 2 195 1520 
Head of Business Development, 
Australia & New Zealand 
Harry Moore 

Africa 

South Africa 

CBA South Africa, 
2nd Floor, 30 Jellicoe Avenue, Rosebank 
Johannesburg 2196 
Telephone: + 27 87 2868833 
Executive General Manager,      
South Africa 
Sandile Shabalala 

Americas 

United States 

CBA Branch Office 
Level 17, 599 Lexington Avenue 
New York NY 10022 
Telephone: +1 212 848 9200 
Facsimile: +1 212 336 7758 
Managing Director, Americas 
Leon Allen 

First State Investments 
10 East 53rd Street, Floor 21 
New York NY 10022 
Telephone: +1 212 497 9980 
Managing Director, Americas 
James Twiss 

Asia 

China 

CMG, Beijing Representative Office 
Unit 2908, Level 29 
China World Tower 1, 
1 Jianguomenwai Avenue,  
Beijing 100004 
Telephone: +86 10 6505 5023 
Facsimile: +86 10 6505 5004 
China Chief Representative 
James Gao 

CBA Beijing Branch Office  
Room 4606 China World Tower, 
1 Jianguomenwai Avenue,  
Beijing 100004 
Telephone: +86 10 5680 3000  
Facsimile: +86 10 5961 1916 
Branch Manager Beijing 
Tony Zhang  

CBA Shanghai Branch Office 
Level 11 Azia Centre  
1233 Lujiazui Ring Road  
Pudong  
Shanghai 200120 
Telephone: +86 21 6123 8900 
Facsimile: +86 21 6165 0285 
Branch Manager Shanghai 
Vivienne Yu 

CommBank Management Consulting  
(Shanghai) Co. Ltd 
11F Azia Centre 
1233 Lujiazui Ring Road, Pudong 
Shanghai 200120 
Telephone: +86 21 6058 0100 
Facsimile: +86 21 6168 3298 
Executive General Manager China 
Vivienne Yu 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457Malta 

CommBank Europe Limited 
Level 3 Strand Towers 
36 The Strand 
Sliema SLM07 
Telephone: +356 2132 0812 
Facsimile: +356 2132 0811 
Chief Financial Officer 
Greg Williams 

United Kingdom 

England 

CBA Branch Office 
1 New Ludgate 
60 Ludgate Hill 
London EC4V 4HA 
Telephone: +44 20 7710 3999 
Facsimile: +44 20 7710 3939 
Managing Director, Europe 
Paul Orchart 

First State Investments 
Finsbury Circus House 
15 Finsbury Circus 
London EC2M 7EB 
Telephone: +44 0 20 7332 6500 
Facsimile: +44 0 20 7332 6501 
Managing Director, EMEA 
Chris Turpin 

Scotland 

First State Investments 
23 St Andrew Square 
Edinburgh EH2 1BB 
Telephone: +44 0 131 473 2200 
Facsimile: +44 0 131 473 2222 
Managing Director, EMEA 
Chris Turpin 

216
216 

International representation 

Indonesia 

PT Bank Commonwealth 
World Trade Centre 6, 3A Floor 
Jl. Jendral Sudirman Kav. 29-31 
Jakarta 12920 
Telephone: +62 21 5296 1222 
Facsimile: +62 21 5296 2293 
President Director 
Lauren Sulistiawati 

PT Commonwealth Life 
World Trade Centre 6, 8th Floor, 
JI. Jendral Sudirman Kav. 29-31 
Jakarta 12920 
Telephone: +62 21 570 5000 
Facsimile: +62 21 520 5353 
President Director 
Elvis Liongosari 

First State Investments 
29th Floor, Gedung Artha Graha 
Sudirman Central Business District 
Jl. Jend. Sudirman Kav. 52-53 
Jakarta 12190 
Telephone: +62 21 515 0088 
Facsimile: +62 21 515 0033 
Regional Managing Director, Asia 
Hario Soeprobo 

Japan 

CBA Branch Office 
8th Floor, Toranomon Waiko Building 
12-1 Toranomon 5-chome 
Minato-ku, Tokyo 105-0001 
Telephone: +81 3 5400 7280 
Facsimile: +81 3 5400 7288 
Branch Head Tokyo 
Martin Spann 

First State Investments 
8th Floor, Toranomon Waiko Building 
12-1 Toranomon 5-chome 
Minato-ku, Tokyo 105-0001 
Telephone: +81 3 5402 4831 
Facsimile: +81 3 5402 4839 
Regional Managing Director, Asia 
Joe Fernandes 

Singapore 

CBA Branch Office 
38 Beach Road 
06-11 South Beach Tower 
Singapore 189767 
Telephone: +65 6349 7000 
Facsimile: +65 6224 5812 
Managing Director, Singapore 
Scott Speedie 

First State Investments 
38 Beach Road 
06-11 South Beach Tower 
Singapore 189767 
Telephone: +65 6538 0008 
Facsimile: +65 6538 0800 
Regional Managing Director, Asia 
Joe Fernandes 

UAE 

First State Investments 
Level 14, The Gate Building 
P.O Box 74777, Dubai 
Telephone: +971 14 4019340 
Managing Director, EMEA 
Chris Turpin 

Vietnam 

CBA Representative Office 
Suite 603-604 
Central Building  
31 Hai Ba Trung, Hanoi 
Telephone: +84 4 3824 3213 
Facsimile: +84 4 3824 3961 
Chief Representative and Director of  
Investment and Banking 
Hanh Nguyen 

CBA Ho Chi Minh City Branch  
Hoa Lam Building 
4B Ton Duc Thang, Dist. 1 
Ho Chi Minh City 
Telephone: +84 8 3824 1525 
Facsimile: +84 8 3824 2703 
General Director 
Shane O’Connor 

CBA Digital Solutions Company Limited 
Levels 7-11, 4B Ton Duc Thang, Dist. 1  
Ho Chi Minh City 
Telephone: +842838246276 
General Director 
Hanh Nguyen 

Europe 

France 

First State Investments 
14, Avenue d’Eylau 
75016 Paris 
Telephone: +33 1 7302 4674 
Managing Director, EMEA 
Chris Turpin 

Germany 

First State Investments 
Westhafen Tower 
Westhafenplatz 1 
60327 Frankfurt a.M. 
Telephone: +49 0 69 710456 - 302 
Managing Director, EMEA 
Chris Turpin 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate directory 

217
217
217217

132 221 General Enquiries 

For  your  everyday  banking  including  paying  bills  using 
BPAY®  our  automated  service  is  available  24  hours  a  day, 
7 days a week.  

Available from 8am to 7pm (Sydney Time), Monday to Friday, 
for share trading and stock market enquiries, and 8am to 7pm 
7  days  a  week  for  Commsec  Cash  Management.  A  24  hour 
lost and stolen card line is available 24 hours, 7 days a week. 

132 221 Lost, Stolen or Damaged Cards 

131 709 CommSec Margin Loan 

To report a lost or stolen card 24 hours a day, 7 days a week. 

From overseas call +61 2 9999 3283. Operator assistance is 
available 24 hours a day, 7 days a week. 

® Registered to BPAY Pty Ltd ABN 69 079 137 518 

132 224 Home Loans and Investment Home Loans 

To apply for a new home loan or investment home loan or to 
maintain an existing loan. Available from 8am to 8pm, 7 days 
a week. 

131 431 Personal Loan Sales 

To apply for a new personal loan. 

Available from 8am to 8pm, 7 days a week. 

1800 805 605 Customer Relations 

If  you  would  like  to  pay  us  a  compliment  or  are  dissatisfied 
with any aspect of the service you have received. 

Internet Banking 

You  can  apply  for  a  home  loan,  credit  card,  personal  loan, 
term  deposit  or  a  savings  account  on  the  internet  by  visiting 
our  website  at  www.commbank.com.au  available  24  hours  a 
day, 7 days a week. 

Do  your  everyday  banking  on  our  internet  banking  service 
NetBank  at  www.commbank.com.au/netbank  available  24 
hours a day, 7 days a week. 

To apply for access to NetBank, call 132 221. 

Available 24 hours a day, 7 days a week. 

Do  your  business  banking  on  our  Business  Internet  Banking 
Service  CommBiz  at  www.commbank.com.au/CommBiz 
available 24 hours a day, 7 days a week. 

To apply for access to CommBiz, call 132 339. 

Available 24 hours a day, 7 days a week. 

Special Telephony Services 

Customers  who  are  hearing  or  speech  impaired  can  contact 
us via the National Relay Service (www.relayservice.com.au) 
available 24 hours a day, 7 days a week. 


Telephone  Typewriter  (TTY)  service  users  can  be
connected to any of our telephone numbers via 133 677.





Speak  and  Listen  (speech-to-speech  relay)  users  can
also connect to any of our telephone numbers by calling
1300 555 727.

Internet  relay  users  can  be  connected  to  our  telephone
numbers via National Relay Service.

131 519 CommSec (Commonwealth Securities) 

For  enquiries  about  CommSec  products  and  services 
visit www.commsec.com.au. 

Enables  you  to  expand  your  portfolio  by  borrowing  against 
your  existing  shares  and  managed  funds.  To  find  out  more 
simply  call  131  709  8am  to  6pm  (Sydney  Time)  Monday  to 
Friday or visit www.commsec.com.au. 

1800 019 910 Corporate Financial Services 

For  a  full  range  of  financial  solutions  for  medium-size  and 
larger companies.  

Available from 8am to 6pm (Sydney Time), Monday to Friday. 

131 998 Local Business Banking 

A dedicated team of Business Banking Specialists, supporting 
a network of branch business bankers, will help you with your 
financial needs. 

Available 24 hours a day, 7 days a week or visit 
www.commbank.com.au/lbb. 

1300 772 968 (1300 AGLINE) AgriLine 

A  dedicated  team  of  Agribusiness  Specialists  will  help  you 
with  your  financial  needs.  With  our  Business  Banking  team 
living  in  regional  and  rural  Australia,  they  understand  the 
challenges  you  face.  Available  24  hours  a  day,  7  days  a 
week. 

Colonial First State 

Existing investors can call 131 336 from 8am to 7pm (Sydney 
Time) Monday to Friday.  

New investors without a financial adviser can call 
1300 360 645. Financial advisers can call 131 836. 

Alternatively, visit www.colonialfirststate.com.au. 

1300 362 081 Commonwealth Private 

Commonwealth Private offers clients with significant financial 
resources  a  comprehensive  range  of  services,  advice  and 
opportunities  to  meet  their  specific  needs.  For  a  confidential 
discussion  about  how  Commonwealth  Private  can  help  you, 
call  1300  362  081  between  8am  to  5:30pm  (Sydney  time), 
Monday to Friday or visit 
www.commbank.com.au/commonwealthprivate. 

132 015 Commonwealth Financial Services 

For  enquiries  on  retirement  and  superannuation  products,  or 
to  6pm 
investments.  Available 
managed 
(Sydney Time), Monday to Friday.  

from  8.30am 

Unit prices are available 24 hours a day, 7 days a week. 

CommInsure 

For  all  your  general  insurance  needs  call  132  423  8am  to 
8pm  (Sydney  Time),  Monday  to  Friday  and  8am  to  5pm 
(Sydney Time) on Saturday. 

For  all  your  life  insurance  needs  call  131  056  8am  to  8pm 
(Sydney Time), Monday to Friday. 

Alternatively, visit www.comminsure.com.au. 

 Our businessPerformance overview Corporate responsibility Corporate governanceDirectors’ reportOther  informationCommonwealth Bank of AustraliaAnnual Report 2017Financial report6213457218
218 

Contact us 

Registered Office 

Ground Floor, Tower 1 
201 Sussex Street 
Sydney NSW 2000 
Telephone +61 2 9378 2000 
Facsimile +61 2 9118 7192 

Company Secretary 

Taryn Morton 

Shareholder Information 

www.commbank.com.au/shareholder 

Share Registrar 

Link Market Services Limited 
Level 12 
680 George Street 
Sydney NSW 2000 
Telephone: 1800 022 440 
Facsimile: +61 2 9287 0303 
Internet: www.linkmarketservices.com.au  
Email: cba@linkmarketservices.com.au 

Telephone numbers for overseas shareholders 
New Zealand 
0800 442 845  
United Kingdom 
0845 640 6130  
Fiji 
008 002 054  
Other International 
+61 2 8280 7199

Australian Securities Exchange Listing 

CBA 

Annual Report 

To request a copy of the Annual Report, please call Link Market Services Limited on 1800 022 440 or by email at 
cba@linkmarketservices.com.au. 
Electronic versions of Commonwealth Bank’s past and current Annual Reports are available on 
www.commbank.com.au/investors.