Quarterlytics / Healthcare / Medical - Distribution / CoreSite Realty Corp

CoreSite Realty Corp

cor · NYSE Healthcare
Claim this profile
Ticker cor
Exchange NYSE
Sector Healthcare
Industry Medical - Distribution
Employees 201-500
← All annual reports
FY2023 Annual Report · CoreSite Realty Corp
Sign in to download
Loading PDF…
2023

Summary 
Annual 
Report

Table of 
contents

03  About Cencora

05  CEO letter

12 

Financial highlights

14  Management team

15  Board of Directors

16  GAAP/Non-GAAP financial measures

18  Corporate information

2

About
Cencora

Cencora is a leading global pharmaceutical solutions 

organization centered on improving the lives of people 

and animals around the world. We partner with 

pharmaceutical innovators across the value chain to 

facilitate and optimize market access to therapies. 

Care providers depend on us for the secure, reliable 

delivery of pharmaceuticals, healthcare products,  

and solutions.

3
3

CEO 
letter

4
4

To our shareholders:

Fiscal 2023 was a seminal year for Cencora as we united under our new, globally 
inclusive identity and took key steps to advance our position at the center of 
healthcare. Our evolution to Cencora unites our team members under a name  
that better reflects our impact on healthcare as we continue to build on our 
commercial strengths. 

Guided by our purpose, powered by our foundation in pharmaceutical distribution, 
and differentiated by the breadth of solutions we provide our partners, we 
continue to execute on our strategic imperatives to advance our core business 
and enhance our capabilities to drive value for all our stakeholders.

Strong performance and execution on 
pharmaceutical-centric strategy 

Our consolidated revenue was $262 billion, up 10%, adjusted operating income 
increased by 4% to $3.3 billion, and our full year adjusted diluted EPS was $11.99,  
an increase of 9%. Solid underlying business fundamentals, broad-based utilization 
trends, and a continued focus on efficiency allowed us to deliver strong results in 
the year.

U.S. Healthcare Solutions segment operating income grew 6%, powered by 
our team’s strong execution as we capitalized on our pharmaceutical-centric 
strategy. We continue to benefit from strong prescription utilization trends and our 
longstanding leadership in specialty, where innovation and demographic trends 
support our growth.  

Our customers, and ultimately the patients they serve, are at the center of 
everything we do. Against the backdrop of the ever-changing healthcare 
landscape, we are uniquely positioned with the infrastructure and expertise to  
help our customers navigate their challenges, in turn supporting our business 
growth. We form strategic partnerships with market leaders and invest in creating 
innovative solutions and services that drive efficiency across the pharmaceutical 
supply chain, empowering our customers to better meet patient needs. 

Growing our leadership in specialty, both up and downstream, is a foundational 
strategic pillar for Cencora. We made an important step to advance this key 
priority through our minority investment in OneOncology, which represents another 
step forward in the evolution of our longstanding leadership in specialty. This 
investment, with a pathway to full ownership, allows us to deepen our relationships 
with community oncology practices and expand our commercial solutions to 
further enhance our oncology platform.

5

In the International Healthcare Solutions segment, our businesses 
delivered solid operational performance with constant currency segment 
operating income growth of 7%. Our global specialty logistics business 
demonstrated strong performance as complex shipments continue to grow.

Our acquisition of PharmaLex in early 2023 complements our upstream 
pharmaceutical solutions in market access strategy, patient access and 
adherence, and specialty logistics. The business provides us a global 
platform of solutions to drive our long-term growth as we support 
pharma partners across the development and commercialization journey. 

Innovative partner up and downstream

The complex healthcare environment necessitates that we remain agile 
and continuously work to advance our capabilities. Each day, we are 
enhancing our reach and efficiency in the pharmaceutical supply chain, 
leveraging the breadth of our global healthcare services, and investing in 
innovation to help our customers navigate the challenges they face. 

The value-added services we provide our partners help them meet 
patient needs and enhance efficiency across the pharmaceutical supply 
chain. Our global specialty logistics business supports upstream 
customers through clinical trial logistics and shipping complex, time- and 
temperature-sensitive products. We continue to enhance our offerings by 
investing in enhanced cryogenic shipping capabilities and expanding the 
use of real-time tracking for shipments. Technologies like these are vital, 
allowing us to transport highly specialized products while giving our 
customers 24/7 visibility to their critical shipments, enabling them to 
better serve patients. 

Driven by customer and patient needs and our focus on contributing to 
prescription outcomes, we have forged innovative partnerships aimed at 
ensuring a stable supply of essential medications. Earlier this year, we 
announced a relationship with a nonprofit entity that partners with 
healthcare systems to reduce and prevent drug shortages. As the 
exclusive distributor of its products, we provide supply chain support and 
ensure that their crucial products reach their members in a timely and 
safe manner. 

6

By prioritizing customer centricity, we identify and understand the challenges our 
customers face and can develop and provide the solutions and services they need 
to better reach and serve patients, in turn advancing our business. One example is 
our work to support care providers like pharmacists. Throughout the COVID-19 
pandemic, pharmacists provided essential care, including through Test to Treat 
initiatives, to bridge care gaps. In fiscal 2023, we announced a partnership with a 
telehealth company to expand the number of Test to Treat services pharmacists 
can offer in partnership with physicians, enhancing pharmacists’ ability to provide 
high-quality, accessible care. 

Cencora hosts and participates in dozens of events every year aimed at educating 
our customers and promoting efficiency and innovation across healthcare. At our 
annual ThoughtSpot conference, hosted in partnership with our Good Neighbor 
Pharmacy network, we brought together thousands of independent community 
pharmacists and gave them the opportunity to attend education sessions on the 
evolving healthcare environment and latest technology solutions, connect with 
and learn from industry peers, and celebrate the positive impact community 
pharmacies have in healthcare. Our recently launched Cencora Marketplace, 
which was showcased at the conference, allows our customers to streamline their 
ordering process for consumer products in one centralized location. The solutions 
we provide our pharmacy customers allow them to spend more time caring for and 
better understanding their patients’ needs, an important role that has been 
recognized for the seventh year in a row by JD Power with Good Neighbor 
Pharmacy ranking number one in Customer Satisfaction among Chain Drug Store 
Pharmacies in its 2022 U.S. Pharmacy Study. 

Hospitals and health systems operate complex businesses that center around 
treating patients’ illnesses, which require them to be agile in the case of an 
emergency. Reacting to emergencies involves having the necessary medication to 
treat patients, which must be kept stocked and up to date for immediate use by 
physicians and nurses. Recognizing the time hospitals spend on inventory 
management, our teams looked for ways to leverage technology to provide a 
solution to make this process more seamless. Through Radio-Frequency 
Identification (RFID) tagging, hospital pharmacists can quickly identify out of stock 
or soon-to-be expired medications, ensuring that hospital staff has access to the 
medication they need, when patients need it. This tagging is conveniently done at 
our distribution sites before medications are delivered to our health system 
customers. By understanding our customers’ needs, our team can leverage 

7

innovation and create solutions to promote efficiency and address their 
challenges, advancing our shared goal of improving patients’ quality of care.

As our customers continue to navigate complexities, we provide unique 
offerings that empower them to increase their efficiency and ability to 
provide for patients, which positions us as a partner of choice. 

Fostering our legacy of corporate 
stewardship and purpose-driven teams

Cencora’s successful legacy in corporate stewardship prioritizes financial 
prosperity, our people and culture, and creating sustainable value for all 
our stakeholders. 

In fiscal 2023, we generated $3.1 billion in adjusted free cash flow, allowing 
us to make thoughtful investments in our business while returning capital 
to shareholders. During the fiscal year, we returned nearly $1.6 billion to 
our shareholders through $1.2 billion of share repurchases and $399 million 
in dividend payments. We also announced a 5% increase in our quarterly 
dividend, reflecting our ongoing commitment to maintaining a 
reasonable, growing dividend. We continue to focus on driving further 
value now and into the future through our strategic acquisitions and 
investments, including $458 million in capital expenditures.

$3.1B

in adjusted free  
cash flow

$1.6B

returned to 
shareholders

$458M

invested in business through 
capital expenditures

8

 
We have also cemented our role at the center of healthcare by 
building long-term relationships with market-leading customers, 
which is possible due to the strength and expertise of our team. 
We are creatively resourceful and next-minded as we assess 
our talents and strengths and plan for future opportunities for 
value creation. Since the beginning of fiscal 2023, we have 
welcomed four new independent directors with valuable 
experience and backgrounds that add to the strength of our 
board. These new directors add complementary expertise and 
diverse perspectives to support our advancement, both 
internally and externally, as a global healthcare services leader. 

Cencora’s long-term growth and commitment to creating 
differentiated value drives our investments internally in our 
people. Our team members are the core of everything we do, 
power our purpose and drive our execution with their diverse 
backgrounds and experiences. We motivate our leaders to 
foster an environment of inclusion that embraces diversity 
across the organization. By leveraging the unique, global views 
across our enterprise, we enhance ways of working, which 
increases efficiency and differentiates the customer experience 
for our partners. 

9

Looking ahead as our strategy  
and purpose drive our long-term 
sustainable growth

We are very proud of our team, whose dedication and execution 
powered our successful performance in fiscal 2023. As we move into fiscal 
2024, we are inspired by the opportunities we see ahead to support the 
continued evolution of healthcare. As a global organization united under 
our new name, we are even better positioned to execute our growth 
strategy as a leader in pharmaceutical distribution, complemented by 
our higher-margin, high-growth commercialization solutions. 

While our purpose and who we are as an organization remains the same, 
we are tremendously proud to be moving forward as a united Cencora. 
We are confident in our strategy, and by building on our foundation and 
established services, we are expanding, diversifying, and enhancing our 
position as a partner of choice for our customers and partners, both now 
and into the future. We are entering the new year with significant 
momentum and remain focused on advancing our position as a leader in 
healthcare by executing on our strategic imperatives and fulfilling our 
purpose by creating healthier futures. 

Thank you for your support and investment in Cencora.

Sincerely,

Steven H. Collis
Chairman, President & Chief Executive Officer

10

We are inspired by the 
opportunities we see ahead 
to support the continued 
evolution of healthcare.

11
11

Financial 
highlights

FY23 
Revenue

FY23  
Adjusted Operating 
Income

$262,173M 
total1

$3,289M 
total2

U.S. Healthcare Solutions
$234,759M

U.S. Healthcare Solutions
$2,597M

International Healthcare Solutions
$27,419M

International Healthcare Solutions
$693M

1 Includes $4.5M of intersegment eliminations.

2  Note: FY23 GAAP Operating Income of $2,341M.

In an effort to provide additional and useful information regarding Cencora’s financial results and other financial information as determined by generally 
accepted accounting principles (GAAP), certain information presented in this report includes non-GAAP information. A reconciliation of that information 
to GAAP and other related information is available on pages 16 and 17 of this report.

12

Value-creating  
Capital Deployment
Trailing five fiscal years 

$14,905M 
Total

Invested: capex and M&A
$10,224M

Returned: dividends and share repurchases
$4,681M

13

Management team

As of January 2024

Steven H. Collis
Chairman, President and 
Chief Executive Officer

Silvana Battaglia
Executive Vice President and  
Chief Human Resources Officer

Elizabeth S. 
Campbell
Executive Vice President 
and Chief Legal Officer

Gina K. Clark
Executive Vice President  
and Chief Communications 
and Administration Officer

James F. Cleary
Executive Vice President  
and Chief Financial Officer

Leslie E. Donato
Executive Vice President 
and Chief Strategy 
Officer

Robert P. Mauch
Executive Vice President  
and Chief Operating Officer

14

Board of Directors

As of January 2024

Steven H. Collis 
Chairman of the Board, 
President and Chief 
Executive Officer of 
Cencora, Inc.

D. Mark Durcan
Retired Chief Executive 
Officer of Micron 
Technology, Inc.

Ornella Barra
COO, International 
for Walgreens Boots  
Alliance, Inc.

Werner Baumann 
Retired Chairman, CEO  
and Chief Sustainability 
Officer of Bayer AG

Richard W. Gochnauer
Retired Chief Executive  
Officer of United Stationers  
(now Essendant)

Lon R. Greenberg
Retired Chairman of the 
Board and Chief 
Executive Officer  
of UGI Corporation

Kathleen W. Hyle
Former Senior Vice 
President of 
Constellation Energy 
and Chief Operating 
Officer of Constellation 
Energy Resources

Lorence H. Kim, M.D.
Venture Partner of  
Ascenta Capital

Henry W. McGee
Senior Lecturer, Harvard 
Business School and 
Retired President of HBO 
Home Entertainment

Redonda G. Miller, M.D.
President of The Johns  
Hopkins Hospital

Dennis M. Nally
Retired Chairman of 
PricewaterhouseCoopers

Lauren M. Tyler 
Executive Vice President 
& Global Head of Human 
Resources at J.P. Morgan 
Asset & Wealth 
Management

15
15

GAAP/Non-GAAP financial measures

To supplement the financial measures prepared in accordance with U.S. generally accepted accounting 
principles (GAAP), the Company uses the non-GAAP financial measures described below. The  
non-GAAP financial measures should be viewed in addition to, and not in lieu of, financial measures 
presented in accordance with GAAP. These supplemental measures may vary from, and may not be 
comparable to, similarly titled measures by other companies.

Adjusted operating income excludes gains from antitrust litigation settlements; LIFO expense; Turkey 
highly inflationary impact; acquisition-related intangibles amortization; litigation and opioid-related 
credit, net; acquisition-related deal and integration expenses; and restructuring and other expenses. 
Management believes that this non-GAAP financial measure is useful to investors as a supplemental 
way to evaluate the Company’s performance because the adjustments are unusual, non-operating, 
unpredictable, non-recurring or non-cash in nature.

Adjusted diluted earnings per share excludes the per share impact of adjustments including gains 
from antitrust litigation settlements; LIFO expense; Turkey highly inflationary impact; acquisition-
related intangibles amortization; litigation and opioid-related credit, net; acquisition-related deal  
and integration expenses; restructuring and other expenses; and gain on divestiture of non-core 
businesses; in each case net of the tax effect calculated using the applicable effective tax rate for 
those items. In addition, the per share impact of certain expenses relating to 2020 tax reform in 
Switzerland is excluded from adjusted diluted earnings per share. Management believes that this 
non-GAAP financial measure is useful to investors because it eliminates the per share impact of the 
items that are outside the control of the Company or that we consider to not be indicative of our 
ongoing operating performance due to their inherent unusual, non-operating, unpredictable,  
non-recurring, or non-cash nature.

Adjusted free cash flow is a non-GAAP financial measure defined as net cash provided by operating 
activities, excluding significant unpredictable or non-recurring cash payments or receipts relating to 
legal settlements, minus capital expenditures. Adjusted free cash flow is used internally by 
management for measuring operating cash flow generation and setting performance targets and has 
historically been used as one of the means of providing guidance on possible future cash flows. For the 
fiscal year ended September 30, 2023, adjusted free cash flow of $3,130.5 million consisted of net cash 
provided by operating activities of $3,911.3 million, minus capital expenditures of $458.4 million, the 
gains from antitrust litigation settlements of $239.1 million, and the receipt of $83.4 million from the H.D. 
Smith opioid indemnity escrow.

The Company also presents revenue and operating income on a “constant currency” basis, which are 
non-GAAP financial measures. These amounts are calculated by translating current period GAAP 
results at the foreign currency exchange rates used in the comparable period in the prior year. The 
Company presents such constant currency financial information because it has significant operations 
outside of the United States reporting in currencies other than the U.S. dollar and management 
believes that this presentation provides a framework to assess how its business performed excluding 
the impact of foreign currency exchange rate fluctuations. For fiscal 2023 in the International 
Healthcare Solutions segment, operating income of $692.6 million was negatively impacted by foreign 
currency translation of $63.0 million, resulting in operating income on a constant currency basis of 
$755.6 million.

For more information related to non-GAAP financial measures, refer to the section titled 
“Supplemental Information Regarding Non-GAAP Financial Measures” attached as an appendix  
to our Q4 2023 quarterly results presentation posted on our website, investor.cencora.com

16

GAAP to Non-GAAP Reconciliations

FY 20231

GAAP

Gains from antitrust litigation settlements

LIFO expense

Turkey highly inflationary impact

Acquisition-related intangibles amortization

Litigation and opioid-related credit, net

Acquisition-related deal and integration expenses

Restructuring and other expenses

Gain on divestiture of non-core businesses

Other, net

Tax reform

Non-GAAP

Capital deployment

Operating Income

Diluted EPS

$2,340,731

(239,092)

204,595 

86,967 

551,046 

(24,693)

139,683

229,884 

$3,289,121

$8.53

(0.90)

0.77

0.47

2.04

(0.19)

0.52

0.86

(0.20)

(0.03)

0.11

$11.992

Fiscal years ended  

September 301

Capex

M&A

2023

2022

2021

2020

2019

$458,359

$496,318

$438,217

$369,677

$310,222

$2,153,110

$152,305

$5,725,660

$56,080

$63,951

Share Repurchases

$1,180,728

$483,704

$82,150

$420,449

$674,031

Dividends

Total

$398,752

$391,687

$366,648

$343,578

$338,974

$4,190,949

$1,524,014

$6,612,675

$1,189,784

$1,387,178

1 In thousands, except per share amounts.

2 The sum of the components does not equal the total due to rounding.

17

Corporate information
Cautionary note regarding forward-looking statements 

Certain of the statements contained in this report are “forward-looking statements” within the 
meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the 
Securities Exchange Act of 1934, as amended (the “Securities Exchange Act”). Words such as 
“aim,” “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” 
“might,” “on track,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “seek,” 
“should,” “strive,” “sustain,” “synergy,” “target,” “will,” “would” and similar expressions are 
intended to identify such forward-looking statements, but the absence of these words does not 
mean the statement is not forward-looking. These statements are based on management’s 
current expectations and are subject to uncertainty and changes in circumstances and speak 
only as of the date hereof. These statements are not guarantees of future performance and are 
based on assumptions and estimates that could prove incorrect or could cause actual results to 
vary materially from those indicated. A more detailed discussion of the risks and uncertainties 
that could cause our actual results to differ materially from those indicated is included (i) in the 
“Risk Factors” and “Management’s Discussion and Analysis” sections in the Company’s Annual 
Report on Form 10-K for the fiscal year ended September 30, 2023 and (ii) in other reports filed 
by the Company pursuant to the Securities Exchange Act. The Company undertakes no 
obligation to publicly update or revise any forward-looking statements, except as required by 
the federal securities laws.

18

Stockholder services

Our transfer agent, Computershare, can help you with a variety  
of stockholder services, including:

Computershare

Additional  
information

Investor  
Relations

• Change of address 
• Lost stock certificates 

• Stock transfer 
• Account consolidation

Telephone: 866.233.1957 or TDD 800.231.5469  
Outside U.S.: 201.680.6578 or TDD 201.680.6610  
Internet: www.computershare.com

Mail:  Cencora, Inc. 

c/o Computershare 
P.O. Box 43078 Providence, RI  02940-3078

Email: Support.ServiceCenter@cpushareownerservices.com

Financial documents, such as our Annual Report on Form 10-K, and 
Quarterly Reports on Form 10-Q, and other reports and filings, such as the 
Company’s Code of Ethics and Business Conduct, may be obtained from 
the Company investor relations website at investor.cencora.com, or by 
calling the Company’s Investor Relations Department at 610.727.7000.

Stockholders, security analysts, portfolio managers and other investors 
desiring further information about the Company should contact:
Bennett S. Murphy, SVP, Head of Investor Relations and Treasury 
Phone: 610.727.3693 
Email: bennett.murphy@cencora.com

Annual meeting  
of shareholders

Tuesday, March 12, 2024 at 4:00pm Eastern Time 
virtualshareholdermeeting.com/COR2024

Independent  
registered public 
accounting firm

Stock listing

Ernst & Young LLP 
Philadelphia, Pennsylvania

Cencora, Inc. is listed on The New York Stock Exchange under the  
ticker symbol COR.

19

We are united in our responsibility 
to create healthier futures

© 2023 Cencora, Inc.