Quarterlytics / Financial Services / Financial - Credit Services / Credit Acceptance

Credit Acceptance

cacc · NASDAQ Financial Services
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Ticker cacc
Exchange NASDAQ
Sector Financial Services
Industry Financial - Credit Services
Employees 1001-5000
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FY2021 Annual Report · Credit Acceptance
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AnnualReport 2021

Corporate Profile

Since 1972, Credit Acceptance has offered financing programs that enable automobile dealers 
to sell vehicles to consumers, regardless of their credit history. Our financing programs are offered 
through a nationwide network of automobile dealers who benefit from sales of vehicles to 
consumers who otherwise could not obtain financing; from repeat and referral sales generated 
by these same customers; and from sales to customers responding to advertisements for our 
financing programs, but who actually end up qualifying for traditional financing.

Without our financing programs, consumers are often unable to purchase vehicles or they 
purchase unreliable ones. Further, as we report to the three national credit reporting agencies, 
an important ancillary benefit of our programs is that we provide consumers with an opportunity 
to improve their lives by improving their credit score and move on to more traditional sources of 
financing. Credit Acceptance is publicly traded on the Nasdaq stock market under the symbol 
CACC. For more information, visit CreditAcceptance.com.

When I got my first car, I was in an accident that caused me 

to file bankruptcy. I had no reliable transportation, and I knew 

I needed to get things turned around quickly for my family. 

My brother-in-law reached out to me and said, “I think you 

should try Credit Acceptance.” I was able to find a car within 

my budget and same day drove off the lot with the car. Having 

reliable transportation was a big relief. I’m thankful because 

Credit Acceptance allowed me to do that.

– Jaleise (Detroit, MI)

 
To Our Shareholders:

B A C K G R O U N D

Credit Acceptance has been in business for 50 years. Don Foss founded the business in 
1972 and held the role of CEO until 2002 and Chairman of the Board until 2017 when he 
retired. Our core product has remained essentially unchanged under his leadership and 
since: we provide auto loans1 to consumers regardless of their credit history through a 
nationwide network of automobile dealers.

One reason for our longevity is simple—we offer a product of immense value to our 
dealers and customers. Our customers have a problem. They need a vehicle. And 
because they have a credit history—or no credit history—that banks and other lending 
sources view as high risk, they have typically been turned away by other lenders. We 
offer a solution. Not only do we help them obtain a vehicle, but we provide them with an 
opportunity to establish a positive credit record, an opportunity they can use to reenter 
the financial mainstream and move their lives in a positive direction.

Our customers are people like Kyle C. from Buffalo, New York. Kyle had recently 
graduated from high school and needed a vehicle to get back and forth to college. 
He was driving an unreliable vehicle that broke down on the side of the road. The 
vehicle was old, and it was cost prohibitive to repair it. Kyle was 18 at the time, with 
no credit history and no one to cosign. He tried and failed to find a lender that would 
take a chance on him. We were able to finance Kyle’s purchase of a reliable vehicle. 
He returned our faith in him by making all his payments. Not only did he pay but with 
our encouragement he paid on time, which he said had a dramatic impact on his credit 
score. He ended up trading in the vehicle he financed with us for a newer vehicle 
financed at a lower interest rate. A short time later he bought his first home at the age of 
20.   

Our potential customer market is large. Approximately 40% of adults in the United 
States have a credit profile that is considered less than prime. That’s roughly 100 million 
adults. We believe each of them deserve a chance for a better financial future and that, 
if given an opportunity to establish or reestablish a positive credit history, many will take 
advantage of it. As a result of this belief, we have given millions of people the opportunity 
to change their lives.

We also have a compelling value proposition for dealers. We work with independent 
and franchise auto dealers nationwide to enable them to sell vehicles to customers who 
wish to finance their purchase. We allow the dealer to finance customers, regardless of 
their credit history. This gives the dealer the ability to sell a vehicle to a customer whom, 
without us, the dealer may otherwise have to turn away. 

1  Our company, like most of our competitors, is an indirect auto finance company, which means the financing contract is originated by the 
auto dealer and immediately assigned to us in exchange for compensation. The transaction between the dealer and the consumer is not 
a loan, but instead something called a retail installment contract. However, for simplicity and to conform to the language commonly used 
in the industry and used in our disclosures, I will refer in this letter to retail installment contracts as “loans” and to indirect auto finance 
companies as “lenders”.

1

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERThe impact our program can have on dealers is significant. As an example, here is the 
story of a dealer in Batesburg-Leesville, South Carolina. The general manager and 
founder, Dupree C., started out selling cars at a franchise dealership. He dreamed of 
starting his own business, which he did in 2014, You’re Approved Auto Sales. Initially, 
it was very small, with a leased building and 6-10 cars in inventory. The dealership had 
no financing source, so customers either had to pay cash or obtain their own financing. 
After six months, they had an opportunity to join the Credit Acceptance program. While 
there was a learning curve at first, soon they ramped up to selling around 20 cars a 
month, with a high of 44 cars! Things were going well until the pandemic hit, which 
reduced customer flow significantly. However, their payments from us for their share of 
the collections on their previous deals provided them with enough cash flow to bridge the 
tough months and continue to be successful. Today, they own their buildings and have 
sold over 5,000 cars since they started.  

The incremental sale creates incremental profit for the dealer, and the potential 
for incremental repeat and referral business. Through our product, we have given 
thousands of dealers the opportunity to change their lives.

The auto finance market is large and fragmented, with $1.3 trillion in outstanding loan 
balances as of December 31, 2021. We compete with banks, credit unions, auto finance 
companies affiliated with auto manufacturers, independent auto finance companies 
and buy here, pay here dealers. Our approach to the market is unique for two reasons. 
First, as I have stated, customers are not denied the opportunity to purchase a vehicle 
on the basis of their credit history. Second, for most of the vehicle sales we finance, the 
dealer shares in the cash flows from the loan, as they receive 80% of net collections 
throughout the life of the loan. This is a critical element of our success as it creates 
an alignment of interests. The dealer benefits if the loan is repaid and the customer’s 
credit is reestablished. Therefore, the dealer has an incentive to sell a vehicle at a price 
the customer can afford and a vehicle that will last the term of the loan. In addition, the 
dealer has an incentive to help the customer after the sale if there are issues with the 
vehicle.

H I S T O R Y

Our business model has been quite successful throughout our history. For the first 20 
years, we had limited competition and wrote highly profitable business. After we became 
a public company in 1992, competition intensified, and we struggled for several years 
in the mid to late 1990s. We were able to weather the storm and began focusing on a 
financial measure called Economic Profit. This led to an increased focus on our core 
business, and we exited several business lines and geographic locations. This focus has 
since guided our success over the last 20 years.

2

2021 ANNUAL REPORT | SHAREHOLDER LETTERT O D AY

The COVID-19 pandemic, however, created significant new challenges including vehicle 
price inflation and shortages. Beginning in March 2020, we experienced a decline in the 
demand for our product as government authorities placed limits on economic activity in 
an effort to slow the spread of the virus. Those same restrictions hampered the ability 
of our field sales force to conduct in-person meetings with dealers, hindering their 
effectiveness. Unit volume declined starting in Q1 2020 through Q1 2021 except during 
periods of government stimulus payments, which had a significant positive impact on 
our business. Throughout the remainder of 2021, vehicle prices, which had risen sharply 
beginning in 2020, remained elevated and dealer auto inventory shortages worsened, 
which further reduced the demand for our product. Simultaneously, however, our 
collections, like others in the industry, improved significantly, which made our loans much 
more profitable than anticipated.     

The pandemic also had a significant impact on our work environment as more than 95% 
of our team members began working remotely. Because our remote operations and 
processes proved successful early on, we now pursue a “remote first” strategy to take 
advantage of the national talent pool and an increased rate of team member satisfaction. 
While we have experienced higher than normal turnover in certain areas of the business 
(principally among our hourly servicing team) amid the national labor shortage, I am 
pleased that most of our teams have remained fairly stable. It is a testament to the great 
culture we have created.  

We have always believed that we owe our success to our great team and culture. 
Building and enhancing our culture has been one of our key goals since 2001. The 
importance of this was never more evident than during the challenging times in recent 
years. Highlights of our team and culture include:  

•  We have a strong leadership team. Because we are successful at retaining our 

leaders, they become stronger each year as they gain knowledge of our business. 
Our senior leadership team, consisting of 27 individuals, averages 16 years of 
experience with our company. While we add talent selectively, the experience of our 
team is a key advantage. Our success in growing the business while simultaneously 
improving our return on capital could not have occurred without the dedication and 
energy of this talented group.

•  Like our senior leadership team, our mid-level leaders are also strong and 

experienced. This team of 156 individuals averages 10 years of experience with our 
company. It’s their talents and knowledge that keep our operation executing well.

•  We devote a large portion of our time to something we call organizational health. 

Organizational health is about putting all our team members in position to produce 
their best work. For that, we focus consistently on key elements of operational 
effectiveness, including setting clear expectations, managing performance, providing 
training, maintaining effective incentive compensation plans, establishing the right 
environment and providing the technology and processes required for operational 
excellence. 

3

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERI M PA C T  O F   B U S I N E S S   C Y C L E S   O N   O U R   P E R F O R M A N C E

The competitive environment and economic environment presented challenges for us in 
2021. We have weathered tough competitive and economic cycles in the past, and we 
aimed to extend that track record in the face of the new challenges.

The auto finance market is sensitive to changes in access to capital. When access 
to capital decreases, competition in our market decreases. We thrived in such times, 
as demonstrated by our financial results in late 2007 through 2011 (the financial 
crisis triggered by the collapse of the housing market). We withstood the challenges, 
outperformed competitors, and maintained access to capital. 

Conversely, when access to capital increases, competition in our market increases. 
In such times, we have applied strategies leveraging past lessons learned and our 
strengths (e.g., the ability to predict loan performance, deploy risk-adjusted pricing, 
monitor loan performance, and execute key functions consistently), which has allowed 
us to successfully grow our business despite the tougher competitive environment. This 
is demonstrated by the results we achieved in 2003 through 2007 and 2012 through 
early 2020, when access to capital was readily available and competition increased.  

Our dealer compensation strategy has remained consistent regardless of the cost of 
capital and the competitive environment. We have maintained a margin of safety in the 
amount we advance to dealers. When volume per dealer has declined as a result, we 
have found alternative methods to grow the business and maintain profitability, such 
as increasing our dealer base. 2020 introduced an unprecedented challenge to our 
market: a global pandemic. Our company put its team members and customers first and 
weathered the initial storm. 

The long-term ripple effect of the pandemic on the automotive industry and, in turn, the 
auto finance market has been profound. Supply chain issues arising from the pandemic 
created a lack of computer chips needed for new vehicles, which created vehicle 
shortages, and drove up vehicle prices. These issues are ongoing with no clear end 
date. As I stated earlier, our product allows dealers to make incremental sales. However, 
they generally make higher profits on prime credit and cash customers. Given limited 
vehicle inventory, dealers are more likely to sell to prime credit and cash customers 
instead of those with subprime credit scores who are financing their transactions. This 
resulted in reduced demand for our product throughout 2021. The number of vehicles 
financed for customers with subprime credit scores (our primary customer) reached 
record lows in 2021 according to industry data from Experian®. Despite these industry 
challenges, competition in the market remained strong.

Consistent with how we addressed past macroeconomic challenges, we leveraged 
our strengths to persevere in the face of the pandemic and its ripple effects. Our loan 
performance remained strong. Loan performance improved markedly after stimulus 
payments were distributed and consumer loans assigned 2018 through 2020 yielded 
forecasted collection results significantly better than our initial estimates. In 2020, we 
began piloting enhancements to our financing programs for consumers with higher 
credit ratings. In the fourth quarter of 2021, we made the enhancements available to 

4

2021 ANNUAL REPORT | SHAREHOLDER LETTERall dealers. Above all, through these difficult times, we have remained committed to 
positively changing the lives of our dealers and consumers through our innovative 
products and solutions.

O P E R AT I N G   P R I N C I P L E S

Economic Profit

We use a financial measure called Economic Profit to evaluate our financial results and 
determine certain incentive compensation. We also use Economic Profit as a framework 
to evaluate business decisions and strategies, with an objective to maximize Economic 
Profit over the long term. Economic Profit measures how efficiently we utilize our total 
capital, both debt and equity, and is a function of the return on capital in excess of the 
cost of capital and the amount of capital invested in the business. Economic Profit differs 
from net income in that it includes a cost for equity capital. In the Supplemental Financial 
Results section following this letter, we detail our past Economic Profit performance.  

Share Repurchases

To the extent we generate capital in excess of what’s needed to fund the business, we 
will return that capital to shareholders through share repurchases as we have done in 
the past. We have used excess capital to repurchase shares when prices are at or below 
our estimate of intrinsic value (which is the discounted value of estimated future cash 
flows). As long as the share price is at or below our estimate of intrinsic value, we prefer 
share repurchases to dividends for several reasons. First, repurchasing shares below 
intrinsic value increases the value of the remaining shares. Second, distributing capital 
to shareholders through a share repurchase gives shareholders the option to defer taxes 
by electing not to sell any of their holdings. A dividend does not allow shareholders to 
defer taxes in this manner. Finally, share repurchases enable shareholders to increase 
their ownership, receive cash or do both based on their individual circumstances and 
view of the value of a Credit Acceptance share—they do both if the proportion of shares 
they sell is smaller than the ownership stake they gain through the repurchase. A 
dividend does not provide similar flexibility.

Since beginning our share repurchase program in mid-1999, we have repurchased 
approximately 39.4 million shares at a total cost of $4.5 billion. In 2021 we repurchased 
approximately 2.9 million shares, representing 16.8% of the shares outstanding at the 
beginning of the year, at a total cost of $1.5 billion.

At times, it may appear that we have excess capital, but we won’t be active in 
repurchasing our shares. This can occur for several reasons. First, the assessment of 
our capital position involves a high degree of judgment. We need to consider future 
expected capital needs and the likelihood that this capital will be available. Simply put, 
when our debt-to-equity ratio falls below the normal trend line, it doesn’t necessarily 
mean we have concluded that we have excess capital. Our first priority is always to 
make sure we have enough capital to fund our business, and such assessments are 
always made using what we believe are conservative assumptions. Second, we may 
have excess capital but conclude our shares are overvalued relative to intrinsic value or 

5

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERare trading at a level where we believe it’s likely they could be purchased at a lower price 
at some point in the future. The assessment of intrinsic value is also highly judgmental. 
The final reason we may be inactive in repurchasing shares, when we have excess 
capital at a time when the share price is attractive, is that we are in possession of what 
we believe to be material information that has not yet been made public. During such 
periods, we suspend our share repurchases until the information has been publicly 
disclosed.

Unless we disclose a different intention, shareholders should assume we are following 
the approach outlined in this section. Our priority is to fund the business. If we conclude 
we have excess capital, we will return that capital to shareholders through share 
repurchases. If we are inactive for a period, shareholders should not assume that we 
believe our shares are overvalued.

T H E   F U T U R E

While we expect vehicle availability and pricing to eventually return to normal, we do not 
expect that to occur within the coming months. Until it does, growing our business will be 
a challenge. Even when it does, the challenges that were present before the pandemic 
are likely to exist after it ends. There are no easy answers to these challenges, but we 
operate in a large market. There are still many dealers to enroll who would benefit from 
our program and we believe that we can make our product more valuable to the dealers 
enrolled in our program.

Although the current environment is challenging and our unit volumes have declined, we 
are investing in our business to make our product more valuable and prepare for future 
growth when the market does return to a more normal environment. In particular, I would 
like to highlight a couple changes that we believe will make a significant impact.

First, we created three “Changing Lives” teams that are focused on the improving the 
experience of dealers, consumers and team members. We believe these teams will help 
us increase our ability to improve the experience of these three constituents, which will 
lead to shareholder success.  

Second, we are investing significant resources into becoming more innovative at 
meeting and exceeding the needs of our dealers and consumers. We added a new 
member to our Board of Directors, Vinayak Hegde, who has an extensive background 
in innovative technology and growth companies. We are also expanding our Product 
and Technology teams. In addition to hiring more team members in both these areas, 
we recently hired a new Chief Marketing and Product Officer and are searching for 
a new Chief Technology Officer. All of this is in an effort to enhance our product and 
transform our technology systems to be more dealer and customer focused. This will 
be a significant but necessary effort to enable us to continue to grow. By becoming a 
“remote first” organization, we can hire anywhere and compete for the best talent. The 
impact of technology on our business cannot be overstated. Over half of our corporate 
support team members work in our Analytics, Product and Technology organizations. 
This group of over 400 engineers, product managers, designers and data scientists 
builds technologies that power our business and provide life-changing opportunities for 
our dealers and customers.

6

2021 ANNUAL REPORT | SHAREHOLDER LETTERA  F I N A L  N O T E

In 2021, two of our long-standing executives retired.  

Charlie Pearce, formerly our Chief Legal Officer, was hired to start our Legal team in 
1996 and he led the team until he announced his retirement. Charlie was incredibly 
knowledgeable about our industry and the related issues. Under his leadership, we 
created a culture of compliance that aims to be the gold standard in our industry. Thanks 
to Charlie and his team, we believe we are well positioned for the challenging regulatory 
environment we face today. Charlie built a strong team with talented leaders that were 
capable to take over and continue our success in this area. We are grateful for all his 
efforts and wish him the best in retirement.

Brett Roberts, our CEO for almost 20 years, started in 1991 as our Corporate Controller, 
only a couple years removed from his college days. Brett helped us through our IPO 
in 1992 and quickly worked his way up, becoming CFO in 1995 and then CEO in 2002 
at the age of 35. Brett is incredibly talented and made a significant impact on our 
organization. Our stock price was under $9 per share when he became CEO, and it went 
over $500 while he was here. I was fortunate to work for Brett from the time I started 
at Credit Acceptance in 2004 until he retired 17 years later. He is a great teacher and I 
learned so much from him. But Brett was more than just a super talented CEO, he was 
a super incredible person. As an example of this, we created a virtual going away card 
where all team members could write stories and wish him well. It ended up being 119 
pages long! It was amazing to read the wonderful stories and memories and learn that 
he had changed the lives of so many throughout all levels of our organization. We all 
miss him. We know he is our biggest fan and we wish him the best in retirement.

Kenneth S. Booth
Chief Executive Officer
April 8, 2022

Certain statements herein are forward-looking statements that are subject to certain risks. Please see “Forward-Looking Statements” on 

page 42 of our Annual Report on Form 10-K for the year ended December 31, 2021.

7

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERK E Y  O P E R AT I N G   R E S U LT S

At the simplest level, our business success is largely determined by how many loans we 
originate and how those loans perform.

Unit Volume

The following table summarizes the growth in number of loans, or unit volume, over the 
last 20 years:

Unit volume

Year-to-year change

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

Compound annual growth rate 2002 – 2021

49,801

61,445

74,154

81,184

91,344

106,693

121,282

111,029

136,813

178,074

190,023

202,250

223,998

298,288

330,710

328,507

373,329

369,805

341,967

268,730

23.4%

20.7%

9.5%

12.5%

16.8%

13.7%

−8.5%

23.2%

30.2%

6.7%

6.4%

10.8%

33.2%

10.9%

−0.7%

13.6%

−0.9%

−7.5%

−21.4%

9.3%

Since 2002, unit volume has grown at a compounded annual rate of 9.3%. However, unit 
volume has declined the last three years.

8

2021 ANNUAL REPORT | SHAREHOLDER LETTERUnit volume is a function of the number of active dealers and the average volume per 
dealer. The following table summarizes the trend in each of these variables over the last 
20 years:

Active dealers

Year-to-year change

Unit volume per dealer

Year-to-year change

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

843

950

1,212

1,759

2,214

2,827

3,264

3,168

3,206

3,998

5,319

6,394

7,247

9,064

10,536

11,551

12,528

13,399

12,690

11,410

12.7%

27.6%

45.1%

25.9%

27.7%

15.5%

−2.9%

1.2%

24.7%

33.0%

20.2%

13.3%

25.1%

16.2%

9.6%

8.5%

7.0%

−5.3%

−10.1%

59.1

64.7

61.2

46.2

41.3

37.7

37.2

35.0

42.7

44.5

35.7

31.6

30.9

32.9

31.4

28.4

29.8

27.6

26.9

23.6

9.5%

−5.4%

−24.5%

−10.6%

−8.7%

−1.3%

−5.9%

22.0%

4.2%

−19.8%

−11.5%

−2.2%

6.5%

−4.6%

−9.6%

4.9%

−7.4%

−2.5%

−12.3%

As the table shows, the gain in unit volume since 2002 has resulted, in most years, from 
an increase in the number of active dealers partially offset by a reduction in volume per 
dealer. Prior to the pandemic and resulting vehicle shortages, we faced two challenges 
in growing unit volume. First, increased competition was making it more difficult to enroll 
new dealers and more difficult to retain those who had already enrolled, since they 
had more alternatives to choose from. In addition, increased competition was putting 
downward pressure on volume per dealer. Second, as the number of active dealers 
increased, it became harder to grow at the same rate. The impact of these challenges is 
apparent starting in 2016. After rapid growth in 2015, active dealer growth slowed each 
year from 2016 to 2019. 

9

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERLoan Performance

The most critical time to correctly assess future loan performance is at loan inception, 
since that is when we determine the amount we pay to the dealer.

At loan inception, we use a statistical model to estimate the expected collection rate 
for that loan. The statistical model is called a credit scorecard. Most consumer finance 
companies use such a tool to forecast the performance of the loans they originate. 
Our credit scorecard combines credit bureau data, customer data supplied in the credit 
application, vehicle data, dealer data, and data captured from the loan transaction such 
as the initial loan term or the amount of the down payment received from the customer. 
We developed our first credit scorecard in 1998 and have revised it several times 
since then. A credit scorecard that is accurate across a population of loans allows us to 
properly price new loan originations, which improves the probability that we will realize 
our expected returns on capital.

Subsequent to loan inception, we continue to evaluate the expected collection rate for 
each loan. Our evaluation becomes more accurate as the loans age, since we use actual 
loan performance data in our forecast. By comparing our current expected collection rate 
for each loan with the rate we projected at the time of origination, we can assess the 
accuracy of that initial forecast.

The following table compares, for each of the last 20 years, our December 31, 2021 
forecast of loan performance with our initial forecast:

December 31, 2021 forecast

Initial forecast

Variance

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

Average1

70.4%

73.7%

73.0%

73.6%

70.0%

68.1%

70.4%

79.5%

77.7%

74.7%

73.8%

73.4%

71.5%

65.1%

63.6%

64.4%

65.1%

66.5%

67.9%

66.5%

68.1%

67.9%

72.0%

73.0%

74.0%

71.4%

70.7%

69.7%

71.9%

73.6%

72.5%

71.4%

72.0%

71.8%

67.7%

65.4%

64.0%

63.6%

64.0%

63.4%

66.3%

67.0%

2.5%

1.7%

0.0%

−0.4%

−1.4%

−2.6%

0.7%

7.6%

4.1%

2.2%

2.4%

1.4%

−0.3%

−2.6%

−1.8%

0.4%

1.5%

2.5%

4.5%

0.2%

1.1%

1  Calculated using a weighted average based on loan origination dollars.

10

2021 ANNUAL REPORT | SHAREHOLDER LETTERLoan performance can be explained by a combination of internal and external factors. 
Internal factors, among other things, include the quality of our origination and collection 
processes, the quality of our credit scorecard, and changes in our policies governing 
new loan originations. External factors, among other things, include the unemployment 
rate, the retail price of gasoline, vehicle wholesale values, and the cost of other required 
expenditures (such as for food and energy) that impact our customers. In addition, the 
level of competition is thought to impact loan performance through something called 
adverse selection.

Adverse selection, as it relates to our market, refers to an inverse correlation between 
the number of lenders that are competing for the loan and the accuracy of an empirical 
scorecard. Said another way, without any competition it is easier to build a scorecard 
that accurately assesses expected collections across a population of loans based on 
attributes collected at the time of loan origination. As competition increases, creating an 
accurate scorecard becomes more challenging.

To illustrate adverse selection, we will give a simple example. Assume that the scorecard 
we use to originate loans is based on a single variable, the amount of the customer’s 
down payment, and that the higher the down payment, the higher the expected collection 
rate. Assume that for many years, we have no competitors, and we accumulate 
performance data indicating that loans with down payments above $1,000 consistently 
produce the same average collection rate. Then assume that we begin to compete with 
another lender whose scorecard ignores down payment and instead emphasizes the 
amount of the customer’s weekly income.

As the new lender begins to originate loans, our mix of loans will be impacted as follows: 
We will start to receive loans for borrowers with lower average weekly incomes as the 
new lender originates loans for borrowers with higher weekly incomes—i.e., borrowers 
whose loans we would have previously originated. Furthermore, since our scorecard 
only focuses on down payment, the shift in our borrower mix will not be detected by 
our scorecard, and our collection rate expectation will remain unchanged. It is easy 
to see that this shift in borrower characteristics will have a negative impact on loan 
performance, and that this impact will be missed by our scorecard.

Although the real world is more complex than this simple example—with hundreds 
of lenders competing for loans and with each lender using many variables in its 
scorecard—adverse selection is something that probably does impact loan performance.

11

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTEROver the 20-year period shown in the table above, our loans have performed on 
average 110 basis points better than our initial forecasts. Loans originated in six of the 
20 years have yielded actual collection results worse than our initial estimates.  What 
is noteworthy, however, is that the underperformance was modest. As a result, loans 
originated in those six years were still profitable, even though they performed worse than 
we had forecast.

We have understood for many years that expecting to predict the performance of our 
loans with exacting precision is not realistic. For this reason, we have made it a priority 
to maintain a margin of safety so that, even if our forecasts prove to be optimistic, our 
loans, on average, will still be profitable. Because of this approach, we believe we can 
withstand a significant deterioration in loan performance and still have an opportunity to 
move forward and create significant value for our shareholders. 

S U P P L E M E N TA L  F I N A N C I A L  R E S U LT S

GAAP Results

The table below summarizes our results over the last 20 years under accounting 
principles generally accepted in the United States of America (GAAP):

GAAP net income  
per share (diluted)

Year-to-year change in 
GAAP net income per share

Return 
on equity1

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

0.69

0.57

1.40

1.85

1.66

1.76

2.16

4.62

5.67

7.07

8.58

10.54

11.92

14.28

16.31

24.04

29.39

34.57

23.47

59.52

Compound annual growth rate 2002–2021

Average annual return on equity 2002–2021

−17.4%

145.6%

32.1%

−10.3%

6.0%

22.7%

113.9%

22.7%

24.7%

21.4%

22.8%

13.1%

19.8%

14.2%

47.4%

22.3%

17.6%

−32.1%

153.6%

26.4%

10.1 %

7.5 %

18.4 %

21.8 %

20.2 %

23.1 %

22.2 %

35.6 %

34.8 %

40.0 %

37.8 %

38.0 %

37.0 %

35.4 %

31.1 %

36.9 %

31.7 %

29.8 %

19.2 %

43.3 %

28.7 %

1  Return on equity is defined as GAAP net income for the applicable period divided by average shareholders’ equity for such period.

12

2021 ANNUAL REPORT | SHAREHOLDER LETTEROver the last 20 years, GAAP net income per share (diluted) has grown at a 
compounded annual rate of 26.4%, with an average annual return on equity of 28.7%. 

Last year, GAAP net income per share (diluted) increased 153.6% to $59.52, with a 
return on equity of 43.3%. The increase was primarily due to stronger than expected 
collections. The “Adjusted Results” section below explains our financial results after 
considering the impact of the current expected credit loss (CECL) accounting standard 
and other accounting-related items.

Adjusted Results

Our business model is different from that of a typical lender and doesn’t fit neatly into 
GAAP. The adoption of CECL at the beginning of 2020 means we have now been 
required to use three different GAAP accounting methods over the period we have been 
public, even though our business hasn’t materially changed during that time. In 1992, 
the year we became a public company, we accounted for our business as a lender to 
consumers. In 2005, our external auditors decided we were a lender to dealers, which 
required different accounting. CECL is now the latest new methodology we are required 
to use. Unfortunately, none of the three GAAP methods results in financial statements 
that are consistent with how we think about our business. To solve this problem, we 
began reporting adjusted results using an accounting method that we believe is simple 
to understand, is consistently presented, and matches the economics of our business. To 
explain this method, some additional background is needed. 

Most of the automobile dealers we enroll receive two types of payments from us. The 
first payment is made at the time of origination. The remaining payments are remitted 
over time based on the performance of the loan. The amount we pay at the time of 
origination is called an advance; the portion paid over time is called dealer holdback.

The finance charge revenue we recognize over the life of a loan equals the cash we 
collect from the loan (i.e., repayments by the consumer), less the amounts we pay to 
the dealer (advance + dealer holdback). In other words, the finance charge revenue we 
recognize over the life of the loan equals the cash inflows from the loan less the cash 
outflows to acquire the loan. This amount, plus a modest amount of revenue from other 
sources, less our operating expenses, interest and taxes, is the sum that will ultimately 
be paid to shareholders or reinvested in new assets.

For our adjusted financial results, we recognize finance charge revenue on a level-yield 
basis. That is, the amount of finance charge revenue recognized in a given period, 
divided by the loan asset, is a constant percentage. Since the future cash flows from 
a loan are not known with certainty, we use statistical models to forecast the amount 
of cash flows from each loan. Our finance charge revenue is recorded based on these 
estimates. As the estimates change, we adjust the yield. This method produces financial 
results that we believe are a close approximation of the actual economics of our 
business. 

13

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERWhile our adjusted methodology is simple and closely represents the actual economics 
of our business, we do not believe that our GAAP financial results provide sufficient 
transparency into the economics of our business. To explain this, we will focus on the 
current GAAP methodology as our two prior GAAP methodologies have been discussed 
in previous years. As noted earlier, the current required GAAP methodology is called 
CECL. Like the adjusted methodology described above, CECL requires a level-yield 
approach for recognizing finance charge revenue. However, the yield under CECL is 
not the yield that we expect to earn on the loan. Instead, the yield is what we would 
earn if every payment were received according to the contractual terms of the loan, a 
figure much higher than what we actually expect to earn. Based on this alone, you might 
expect CECL to overstate our profitability. But CECL, like any accounting standard, 
doesn’t change the total amount of income recorded, it only changes the timing. 
Eventually, the true cash profits and the accounting profits need to match. 

To arrive at a result that eventually matches the cash profit, CECL requires us to offset 
the additional revenue that it causes to be recorded over the life of the loan with an 
additional expense in an equivalent amount. The expense is recorded as a provision for 
credit losses at the time the loan is originated. Since no revenue has yet been recorded, 
this means that under CECL, our financial statements reflect an initial loss on each loan 
we originate, a result which does not match the economics of the transaction. 

CECL also differs from our adjusted methodology in the way it treats changes in 
expected cash flows. As mentioned above, for the adjusted results, we treat those 
changes as yield adjustments. In contrast, CECL treats changes in expected cash 
flows as a current-period expense (for unfavorable changes) or reversal of expense (for 
favorable changes). The combination of the three CECL-required steps—(1) recording a 
large expense at loan inception, (2) recording finance charge revenue at a yield higher 
than the yield we expect to earn, and (3) recording forecast changes through the income 
statement in the current period—can make it difficult to understand the performance of 
our business using our GAAP-based financial statements. The floating yield adjustment 
in the tables below addresses all three of these issues by eliminating the provision for 
credit losses recorded in our GAAP statements and modifying GAAP-based finance 
charges so the yield is equal to the one we expect to earn on the loan.

The tables below show net income and net income per share (diluted) for the last 20 
years on both a GAAP and an adjusted basis. Besides the floating yield adjustment, the 
tables include several other categories of adjustments that are generally less material. 
The notable exception is the income tax adjustment in 2017, which reverses the one-
time benefit arising from the 2017 Tax Cuts and Jobs Act. While the benefit recorded 
in 2017 represented a real cash savings due to the reduction in income tax rates, we 
reversed it for adjusted net income as we prefer to measure the performance of the 
business using consistent tax rates. To that end, we calculated adjusted net income 
using a 37% tax rate for 2002–2017 and a 23% tax rate for 2018–2021. The other, less-
material adjustments are explained in prior-year CEO shareholder letters.  

14

2021 ANNUAL REPORT | SHAREHOLDER LETTER($ in millions)

GAAP net 
income

Floating yield 
adjustment

Senior notes 
adjustment

Income tax 
adjustment

Other 
adjustments

Adjusted net 
income

Year-to-year 
change

29.8 $

24.7 $

57.3 $

72.6 $

58.6 $

54.9 $

67.2 $

146.3 $

170.1 $

188.0 $

219.7 $

253.1 $

266.2 $

299.7 $

332.8 $

470.2 $

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

574.0 $

(24.4)

656.1 $

0.2

421.0 $

259.2

958.3 $

(142.0)

Compound annual growth rate 2002 – 2021

2.8

1.4

(0.1)

(2.2)

0.4

3.6

13.1

(19.6)

0.5

7.1

$

$

$

$

$

$

$

$

$

$

— $

(2.5)

(6.0)

12.9

28.1

34.1

$

$

$

$

$

$

$

$

$

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

12.5

$

(2.0) $

(2.1) $

2.9

5.7

(1.8)

0.1

(1.7)

(1.2)

0.4

(1.8)

(10.4)

(1.3)

(3.5)

(2.3)

(1.0)

(0.8)

1.8

(2.1) $

(102.4)

(2.5) $

(0.8) $

4.0

$

7.4

2.9

2.1

(2.1) $

12.6

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(4.5) $

5.6 $

(3.2) $

(7.3) $

4.4 $

4.4 $

2.1 $

0.1 $

0.3 $

0.3 $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

31.0

37.4

52.2

63.2

61.7

61.7

82.8

125.0

160.5

194.1

216.2

248.3

271.7

309.8

360.6

399.8

554.5

658.4

686.3

826.8

20.6%

39.6%

21.1%

-2.4%

0.0%

34.2%

51.0%

28.4%

20.9%

11.4%

14.8%

9.4%

14.0%

16.4%

10.9%

38.7%

18.7%

4.2%

20.5%

18.9%

GAAP net 
income 
per share 
(diluted)

Floating yield 
adjustment  
per share 
(diluted)

Senior notes 
adjustment 
per share 
(diluted)

Income tax 
adjustment 
per share 
(diluted)

Other 
adjustments 
per share 
(diluted)

Adjusted 
net income  
per share 
(diluted)

Year-to-year 
change

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

0.69

0.57

1.40

1.85

1.66

1.76

2.16

4.62

5.67

7.07

8.58

10.54

11.92

14.28

16.31

24.04

29.39

34.57

23.47

59.52

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

0.06

0.03

—

(0.06)

0.01

0.11

0.42

(0.62)

0.02

0.26

—

(0.11)

(0.27)

0.62

1.37

1.74

(1.25)

0.01

14.45

(8.82)

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

0.56

(0.10)

(0.10)

(0.11)

(0.13)

(0.04)

0.22

(0.13)

$

$

$

$

$

$

$

$

0.07

0.13

(0.04)

$

$

$

— $

(0.05)

(0.04)

0.01

(0.06)

(0.35)

(0.04)

(0.13)

(0.09)

(0.04)

(0.03)

0.09

(5.23)

0.38

0.16

0.12

0.78

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(0.11)

0.13

(0.09)

(0.18)

0.13

0.15

0.07

0.01

0.01

0.01

—

—

—

—

—

—

—

—

—

—

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

0.71

0.86

1.27

1.61

1.75

1.98

2.66

3.95

5.35

7.30

8.45

10.34

12.17

14.77

17.67

20.44

28.39

34.70

38.26

51.35

Compound annual growth rate 2002 – 2021

21.1%

47.7%

26.8%

8.7%

13.1%

34.3%

48.5%

35.4%

36.4%

15.8%

22.4%

17.7%

21.4%

19.6%

15.7%

38.9%

22.2%

10.3%

34.2%

25.3%

15

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERAs the second table shows, adjusted net income per share (diluted) increased 34.2% 
in 2021. Since 2002, adjusted net income per share (diluted) has increased at a 
compounded annual rate of 25.3%. The strong growth in net income per share (diluted) 
last year is attributable to the higher than expected collections received during 2021. 

Economic Profit

We use a non-GAAP financial measure called Economic Profit to evaluate our financial 
results and determine certain incentive compensation. We also use Economic Profit as a 
framework to evaluate business decisions and strategies, with an objective to maximize 
Economic Profit over the long term. Economic Profit measures how efficiently we utilize 
our total capital, both debt and equity, and is a function of the return on capital in excess 
of the cost of capital and the amount of capital invested in the business. Economic Profit 
differs from net income in that it includes a cost for equity capital.    

The following table summarizes Economic Profit for 2002–2021:1

($ in millions)

Adjusted net 
income

Imputed cost  
of equity2

Economic 
Profit

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

Compound annual growth rate 2003 – 2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

31.0

37.4

52.2

63.2

61.7

61.7

82.8

125.0

160.5

194.1

216.2

248.3

271.7

309.8

360.6

399.8

554.5

658.4

686.3

826.8

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(35.6)

(34.5)

(34.4)

(34.5)

(29.6)

(27.2)

(35.8)

(45.9)

(47.8)

(51.0)

(56.6)

(75.1)

(87.5)

(93.2)

(113.8)

(142.8)

(214.1)

(225.7)

(215.0)

(252.7)

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(4.6)

2.9

17.8

28.7

32.1

34.5

47.0

79.1

112.7

143.1

159.6

173.2

184.2

216.6

246.8

257.0

340.4

432.7

471.3

574.1

Year-
to-year 
change

—

513.8%

61.2%

11.8%

7.5%

36.2%

68.3%

42.5%

27.0%

11.5%

8.5%

6.4%

17.6%

13.9%

4.1%

32.5%

27.1%

8.9%

21.8%

34.1%

Economic Profit improved 21.8% in 2021, to $574.1 million from $471.3 million in 2020. 
In 2002, Economic Profit had been a negative $4.6 million.

1  See Exhibit A for a reconciliation of the adjusted financial measures to the most directly comparable GAAP financial measures.

2  We determine the imputed cost of equity by using a formula that considers the risk of the business and the risk associated with our use 
of debt. The formula is as follows: average equity x {(the average 30-year Treasury rate + 5%) + [(1 – tax rate) x (the average 30-year 
Treasury rate + 5% – pre-tax average cost-of-debt rate) x average debt / (average equity + average debt x tax rate)]}.

16

2021 ANNUAL REPORT | SHAREHOLDER LETTEREconomic Profit is a function of three variables: the adjusted average amount of capital 
invested, the adjusted return on capital, and the adjusted weighted average cost of 
capital. The following table summarizes our financial performance in these areas over 
the last 20 years:1

($ in millions)

Adjusted average 
capital invested

Adjusted return 
on capital

Adjusted weighted 
average cost of capital

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

462.0

437.5

483.7

523.4

548.5

710.1

975.0

998.7

1,074.2

1,371.1

1,742.8

2,049.2

2,338.1

2,831.9

3,572.0

4,276.4

5,420.9

6,372.2

7,076.0

7,078.4

7.9%

9.7%

12.3%

13.7%

13.9%

11.9%

11.3%

14.6%

17.7%

16.8%

14.7%

14.1%

13.2%

12.7%

11.9%

11.2%

12.5%

12.7%

11.8%

13.5%

8.9%

9.0%

8.6%

8.3%

8.1%

7.0%

6.4%

6.7%

7.2%

6.4%

5.5%

5.7%

5.3%

5.0%

5.0%

5.2%

6.2%

6.0%

5.2%

5.4%

Spread

−1.0%

0.7%

3.7%

5.4%

5.8%

4.9%

4.9%

7.9%

10.5%

10.4%

9.2%

8.4%

7.9%

7.7%

6.9%

6.0%

6.3%

6.7%

6.6%

8.1%

Compound annual growth rate 2002 – 2021

15.4%

1  See Exhibit A for a reconciliation of the adjusted financial measures to the most directly comparable GAAP financial measures.

As the table shows, we earned less than our cost of capital in 2002. From 2003 to 2011, 
Economic Profit improved as a result of growth in average capital, higher returns on 
capital and lower costs of capital. In 2003, our return on capital was 9.7%. In 2011, as 
a result of a favorable competitive environment, it was 16.8%. Since 2011, almost all 
of the growth in Economic Profit has occurred from increasing average capital. In each 
year from 2011 through 2017, the return on capital declined as competition returned to 
our market. The trend reversed in 2018 as our return on capital improved, by 130 basis 
points, due to a change in the federal tax rate. In 2019, our return on capital increased 
again, but by only 20 basis points.

In 2020, our return on capital declined by 90 basis points due to the impact of COVID-19 
on loan performance. With hindsight, our downward forecast adjustment recorded in the 
first quarter of 2020 was too large. In 2021, much of the 170-basis point improvement in 
our return on capital was due to increased collections and improvement in our forecast. 

17

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTER 
There are several additional points worth mentioning. First, we have grown adjusted 
average capital each year starting in 2004. The growth is a direct result of our success 
in growing the number of active dealers. While variables like volume per dealer and 
contract size impact adjusted average capital growth as well, the trend in the number of 
active dealers tells us much of what we need to know to understand the trajectory of our 
business. Growing the number of active dealers makes future Economic Profit growth 
likely. If we are unable to grow the number of active dealers, Economic Profit growth 
will likely stall. This is important since in the last two years the number of active dealers 
declined. While the pandemic and related vehicle shortages contributed to this decline, 
the downturn follows a trend of decelerating growth which began in 2016. 

Second, while the return on capital has been volatile, expenses as a percentage of 
adjusted average capital have declined for 13 of the last 15 years, to 5.4% in 2021 from 
15.1% in 2006. This underscores the importance of growing average capital. As long 
as the return on incremental capital invested exceeds the cost of that capital, growing 
average capital increases Economic Profit directly. In addition, growing average capital 
improves the return on capital by reducing the impact of expenses, since a portion of our 
expenses is fixed. The volatility in the return on capital is due to the revenue component, 
which moves up and down based on the competitive environment. When the competitive 
environment is favorable, we reduce advance rates (the amount we pay the dealer 
at loan origination), and that increases our return. When the competitive environment 
worsens, the opposite occurs. But growing expenses more slowly than capital allows us 
to achieve greater returns in both favorable and unfavorable environments.

18

2021 ANNUAL REPORT | SHAREHOLDER LETTERE X H I B I T A

Reconciliation of GAAP Financial Results to Non-GAAP Measures

($ in 
millions)

GAAP 
net 
income

Floating 
yield 
adjustment

Senior 
notes 
adjustment

Income 
tax 
adjustment

Other 
adjustments

Adjusted 
net 
income

Imputed 
cost of 
equity

Economic 
Profit

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

29.8

24.7

57.3

72.6

58.6

54.9

67.2

146.3

170.1

188.0

219.7

253.1

266.2

299.7

332.8

470.2

574.0

656.1

421.0

958.3

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2.8

1.4

(0.1)

(2.2)

0.4

3.6

13.1

(19.6)

0.5

7.1

—

(2.5)

(6.0)

12.9

28.1

34.1

(24.4)

0.2

259.2

$ (142.0)

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

—

—

—

—

—

—

—

—

—

—

—

—

12.5

(2.0)

(2.1)

(2.1)

(2.5)

(0.8)

4.0

(2.1)

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2.9

5.7

(1.8)

0.1

(1.7)

(1.2)

0.4

(1.8)

(10.4)

(1.3)

(3.5)

(2.3)

(1.0)

(0.8)

1.8

(102.4)

7.4

2.9

2.1

12.6

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(4.5)

5.6

(3.2)

(7.3)

4.4

4.4

2.1

0.1

0.3

0.3

$

$

$

$

$

$

$

$

$

$

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

31.0

37.4

52.2

63.2

61.7

61.7

82.8

125.0

160.5

194.1

216.2

248.3

271.7

309.8

360.6

399.8

554.5

658.4

686.3

826.8

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(35.6)

(34.5)

(34.4)

(34.5)

(29.6)

(27.2)

(35.8)

(45.9)

(47.8)

(51.0)

(56.6)

(75.1)

(87.5)

(93.2)

(113.8)

(142.8)

(214.1)

(225.7)

(215.0)

(252.7)

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

(4.6)

2.9

17.8

28.7

32.1

34.5

47.0

79.1

112.7

143.1

159.6

173.2

184.2

216.6

246.8

257.0

340.4

432.7

471.3

574.1

19

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTER($ in 
millions)

GAAP  
average capital 
invested1

Floating  
yield 
adjustment

Senior  
notes 
adjustment

Deferred debt 
issuance 
adjustment2

Income 
tax 
adjustment

Other 
adjustments

Adjusted 
average capital 
invested

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

457.1

430.3

476.5

519.4

548.0

706.1

960.7

983.6

1,057.3

1,346.0

1,715.3

2,024.5

2,324.8

2,792.8

3,513.1

4,200.2

5,425.8

6,399.2

6,874.7

6,914.1

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

5.8

7.9

8.7

7.5

5.5

8.2

13.8

13.2

5.2

9.4

11.1

9.9

6.7

7.0

29.6

51.6

80.8

66.2

287.6

243.0

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

(7.0)

14.7

12.7

10.6

9.7

0.6

5.5

10.8

$

$

$

$

$

$

$

$

0.5

1.7

1.8

1.0

2.0

1.7

2.9

2.9

12.2

16.0

16.4

14.8

13.6

17.4

16.6

18.1

22.4

24.7

26.7

29.0

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

— $

(4.1)

(117.8)

(118.5)

(118.5)

(118.5)

$

$

$

$

$

(1.4)

(2.4)

(3.3)

(4.5)

(7.0)

(5.9)

(2.4)

(1.0)

(0.5)

(0.3)

$

$

$

$

$

$

$

$

$

$

462.0

437.5

483.7

523.4

548.5

710.1

975.0

998.7

1,074.2

1,371.1

— $

1,742.8

— $

2,049.2

— $

2,338.1

— $

2,831.9

— $

3,572.0

— $

4,276.4

— $

5,420.9

— $

6,372.2

— $

7,076.0

— $

7,078.4

1  Average capital invested is defined as average debt plus average shareholders’ equity.
2  The deferred debt issuance adjustment reverses the impact of the reclassification of deferred debt issuance costs from other assets to GAAP average debt as a 
result of the adoption by the Financial Accounting Standards Board of Accounting Standards Update (ASU) No. 2015-03, as amended by ASU No. 2015-05. The 
net effect of this adjustment is to report adjusted average capital on the same basis as reported in historical shareholder letters. 

20

2021 ANNUAL REPORT | SHAREHOLDER LETTERGAAP  
return 
on capital1

Floating  
yield 
adjustment

Senior  
notes 
adjustment

Deferred debt 
issuance 
adjustment2

Income  
tax 
adjustment

Other 
adjustments

Adjusted  
return 
on capital

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

7.7%

6.9%

13.5%

15.6%

13.3%

11.0%

9.8%

17.0%

18.9%

16.7%

15.1%

14.5%

13.1%

12.5%

11.3%

13.0%

12.8%

12.6%

8.3%

15.7%

0.5%

0.2%

−0.3%

−0.6%

−0.1%

0.4%

1.2%

−2.2%

0.0%

0.4%

−0.1%

−0.2%

−0.3%

0.4%

0.7%

0.7%

−0.6%

−0.1%

3.3%

−2.5%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.5%

−0.1%

−0.1%

−0.1%

−0.1%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

−0.2%

−0.2%

−0.1%

−0.1%

−0.1%

−0.1%

0.0%

−0.1%

0.0%

0.0%

0.0%

−0.1%

0.6%

1.3%

−0.3%

0.0%

−0.3%

−0.2%

0.0%

−0.2%

−1.0%

−0.1%

−0.2%

−0.1%

0.0%

0.0%

0.0%

−2.3%

0.4%

0.2%

0.2%

0.4%

−0.9%

1.3%

−0.6%

−1.3%

1.0%

0.7%

0.3%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

7.9%

9.7%

12.3%

13.7%

13.9%

11.9%

11.3%

14.6%

17.7%

16.8%

14.7%

14.1%

13.2%

12.7%

11.9%

11.2%

12.5%

12.7%

11.8%

13.5%

1  Return on capital is defined as net income plus after-tax interest expense divided by average capital.
2  The deferred debt issuance adjustment reverses the impact of the reclassification of deferred debt issuance costs from other assets to GAAP average debt as a 
result of the adoption by the Financial Accounting Standards Board of Accounting Standards Update (ASU) No. 2015-03, as amended by ASU No. 2015-05. The 
net effect of this adjustment is to report adjusted average capital on the same basis as reported in historical shareholder letters.

21

2021 ANNUAL REPORT | SHAREHOLDER LETTER2021 ANNUAL REPORT | SHAREHOLDER LETTERGAAP 
weighted 
average cost 
of capital1

Floating 
yield 
adjustment

Senior 
notes 
adjustment

Deferred debt 
issuance 
adjustment2

Income 
tax 
adjustment

Other 
adjustments

Adjusted 
weighted average 
cost of capital3

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

8.9%

9.0%

8.6%

8.3%

8.1%

7.0%

6.4%

6.7%

7.3%

6.5%

5.6%

5.7%

5.2%

5.0%

4.9%

5.1%

6.3%

6.0%

5.1%

5.3%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.1%

0.0%

0.1%

0.1%

0.1%

0.1%

0.2%

0.2%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

−0.1%

−0.1%

−0.1%

0.0%

0.0%

0.0%

0.0%

0.0%

−0.1%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

−0.1%

−0.1%

−0.1%

−0.1%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

8.9%

9.0%

8.6%

8.3%

8.1%

7.0%

6.4%

6.7%

7.2%

6.4%

5.5%

5.7%

5.3%

5.0%

5.0%

5.2%

6.2%

6.0%

5.2%

5.4%

1  The weighted average cost of capital includes both a cost of equity and a cost of debt. The cost of equity capital is determined based on 

a formula that considers the risk of the business and the risk associated with our use of debt. The formula utilized for determining the cost 
of equity capital is as follows: (the average 30-year Treasury rate + 5%) + [(1 – tax rate) x (the average 30-year Treasury rate + 5% – pre-
tax average cost-of-debt rate) x average debt / (average equity + average debt x tax rate)].

2  The deferred debt issuance adjustment reverses the impact of the reclassification of deferred debt issuance costs from other assets to 

GAAP average debt as a result of the adoption by the Financial Accounting Standards Board of Accounting Standards Update (ASU) No. 
2015-03, as amended by ASU No. 2015-05. The net effect of this adjustment is to report adjusted average capital on the same basis as 
reported in historical shareholder letters.

3  The adjusted weighted average cost of capital includes both a cost of adjusted equity and a cost of debt. The cost of adjusted equity 

capital is calculated using the same formula as above except that adjusted average equity is used in the calculation instead of average 
equity.

22

2021 ANNUAL REPORT | SHAREHOLDER LETTER_________________________________________________________________________________________________________________
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
FORM 10-K 

(Mark One)

☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2021 

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ______ to ________

Commission file number 000-20202 

CREDIT ACCEPTANCE CORPORATION

(Exact name of registrant as specified in its charter)

Michigan

38-1999511

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification No.)

25505 W. Twelve Mile Road
Southfield,  Michigan
(Address of principal executive offices)

48034-8339

(Zip Code)

Registrant’s telephone number, including area code: (248) 353-2700 

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading symbol(s)

Name of each exchange on which registered

Common Stock, $.01 par value

CACC

The Nasdaq Stock Market LLC

Securities registered pursuant to section 12(g) of the Act:
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes þ No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes o No þ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 
months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of  Regulation  S-T 
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No o

Indicate  by  check  mark  whether  the  registrant  is  a  large  accelerated  filer,  an  accelerated  filer,  a  non-accelerated  filer,  a  smaller  reporting  company,  or  an  emerging  growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☑

Accelerated filer

☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 
accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate  by  check  mark  whether  the  registrant  has  filed  a  report  on  and  attestation  to  its  management’s  assessment  of  the  effectiveness  of  its  internal  control  over  financial 
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No þ

The aggregate market value of 6,769,961 shares of the registrant's common stock held by non-affiliates on June 30, 2021 was approximately $3,074.3 million. For purposes of 
this computation, all officers, directors and 10% beneficial owners of the registrant are assumed to be affiliates.  Such determination should not be deemed an admission that 
such officers, directors and beneficial owners are, in fact, affiliates of the registrant.

At February 3, 2022, there were 14,114,355 shares of the registrant's common stock issued and outstanding.

Portions of the registrant's definitive proxy statement pertaining to the 2022 Annual Meeting of Shareholders (the “Proxy Statement”) filed pursuant to Regulation 14A are 
incorporated herein by reference into Part III of this Annual Report on Form 10-K (this “Form 10-K”).
_________________________________________________________________________________________________________________

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
 
 
 
 
 
Page

3

15

24

24

25

25

26

27

28

42

43

96

96

98

98

98

98

98

98

98

99

107

108

Item   Description

CREDIT ACCEPTANCE CORPORATION
YEAR ENDED DECEMBER 31, 2021 

INDEX TO FORM 10-K

PART I

Business

1.
1A. Risk Factors
1B. Unresolved Staff Comments
2.

Properties

3.
Legal Proceedings
4. Mine Safety Disclosures

5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

PART II

[Reserved]

6.
7. Management's Discussion and Analysis of Financial Condition and Results of Operations
7A. Quantitative and Qualitative Disclosures About Market Risk
8.

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

9.
9A. Controls and Procedures
9B. Other Information
9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

10. Directors, Executive Officers and Corporate Governance
11.

Executive Compensation

PART III

12.

13.

14.

15.

16.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions and Director Independence

Principal Accounting Fees and Services

PART IV

Exhibits, Financial Statement Schedules

Form 10-K Summary

Signatures

2

 
 
 
 
 
 
 
 
 
 
 
 
ITEM 1. 

BUSINESS

General

PART I

Since 1972, Credit Acceptance Corporation (referred to as the “Company”, “Credit Acceptance”, “we”, “our” or “us”) has 
offered financing programs that enable automobile dealers to sell vehicles to consumers, regardless of their credit history.  Our 
financing  programs  are  offered  through  a  nationwide  network  of  automobile  dealers  who  benefit  from  sales  of  vehicles  to 
consumers who otherwise could not obtain financing; from repeat and referral sales generated by these same customers; and 
from  sales  to  customers  responding  to  advertisements  for  our  financing  programs,  but  who  actually  end  up  qualifying  for 
traditional financing.

Without  our  financing  programs,  consumers  are  often  unable  to  purchase  vehicles  or  they  purchase  unreliable 
ones.  Further, as we report to the three national credit reporting agencies, an important ancillary benefit of our programs is that 
we  provide  consumers  with  an  opportunity  to  improve  their  lives  by  improving  their  credit  score  and  move  on  to  more 
traditional sources of financing.

Credit  Acceptance  was  founded  to  collect  retail  installment  contracts  (referred  to  as  “Consumer  Loans”)  originated  by 
automobile dealerships owned by Donald Foss, our founder. During the 1980s, we began to market this service to non-affiliated 
dealers  and,  at  the  same  time,  began  to  offer  dealers  a  non-recourse  cash  payment  (referred  to  as  an  “advance”)  against 
anticipated future collections on Consumer Loans serviced for that dealer.

We refer to automobile dealers who participate in our programs and who share our commitment to changing consumers’ 
lives as “Dealers”.  Upon enrollment in our financing programs, the Dealer enters into a Dealer servicing agreement with us that 
defines  the  legal  relationship  between  Credit  Acceptance  and  the  Dealer.    The  Dealer  servicing  agreement  assigns  the 
responsibilities for administering, servicing, and collecting the amounts due on Consumer Loans from the Dealers to us.  We 
are an indirect lender from a legal perspective, meaning the Consumer Loan is originated by the Dealer and assigned to us. 

Substantially all of the Consumer Loans assigned to us are made to consumers with impaired or limited credit histories. 
The following table shows the percentage of Consumer Loans assigned to us with either FICO® scores below 650 or no FICO® 
scores:

Consumer Loan Assignment Volume

2021

2020

2019

Percentage of total unit volume with either FICO® scores 

below 650 or no FICO® scores

 91.0 %

 94.9 %

 95.9 %

For the Years Ended December 31,

In 2020, we began piloting an option that expanded our financing programs to consumers with higher credit ratings.  In the 
fourth quarter of 2021, we made this option available to all Dealers. A portion of the reduction in the percentage of total unit 
volume with FICO® scores below 650 or no FICO® scores relates to Consumer Loans assigned under this option.

Business Segment Information

We currently operate in one reportable segment which represents our core business of offering Dealers financing programs 
and  related  products  and  services  that  enable  them  to  sell  vehicles  to  consumers,  regardless  of  their  credit  history.    For 
information regarding our one reportable segment and related entity-wide disclosures, see Note 15 to the consolidated financial 
statements contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

3

 
Principal Business

We offer our Dealers financing programs that enable them to sell vehicles to consumers, regardless of their credit history. 
We have two programs: the Portfolio Program and the Purchase Program.  Under the Portfolio Program, we advance money to 
Dealers  (referred  to  as  a  “Dealer  Loan”)  in  exchange  for  the  right  to  service  the  underlying  Consumer  Loans.    Under  the 
Purchase  Program,  we  buy  the  Consumer  Loans  from  the  Dealers  (referred  to  as  a  “Purchased  Loan”)  and  keep  all  amounts 
collected from the consumer.  Dealer Loans and Purchased Loans are collectively referred to as “Loans”.  The following table 
shows  the  percentage  of  Consumer  Loans  assigned  to  us  under  each  of  the  programs  for  each  of  the  last  three  years:

Unit Volume

Dollar Volume (1)

For the Years Ended December 31,
2019
2020
2021

Portfolio Program Purchase Program Portfolio Program Purchase Program
 35.7 %
 39.4 %
 35.0 %

 64.3 %
 60.6 %
 65.0 %

 32.8 %
 35.9 %
 32.1 %

 67.2 %
 64.1 %
 67.9 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 
Consumer Loans assigned under our Purchase Program.  Payments of Dealer Holdback (as defined below) and accelerated Dealer Holdback are not 
included.

Portfolio Program

As payment for the vehicle, the Dealer generally receives the following:

•
•
•

a down payment from the consumer;
a cash advance from us; and
after the advance balance (cash advance and related Dealer Loan fees and costs) has been recovered by us, the cash 
from  payments  made  on  the  Consumer  Loan,  net  of  certain  collection  costs  and  our  servicing  fee  (“Dealer 
Holdback”).

We  record  the  amount  advanced  to  the  Dealer  as  a  Dealer  Loan,  which  is  classified  within  Loans  receivable  in  our 
consolidated balance sheets. Cash advanced to the Dealer is automatically assigned to the Dealer’s open pool of advances. Prior 
to  August  5,  2019,  we  generally  required  Dealers  to  group  advances  into  pools  of  at  least  100  Consumer  Loans.  Beginning 
August 5, 2019, Dealers may also elect to close a pool containing at least 50 Consumer Loans and assign subsequent advances 
to a new pool. Unless we receive a request from the Dealer to keep a pool open, we automatically close each pool based on the 
Dealer's  election.  All  advances  within  a  Dealer’s  pool  are  secured  by  the  future  collections  on  the  related  Consumer  Loans 
assigned to the pool. For Dealers with more than one pool, the pools are cross-collateralized so the performance of other pools 
is considered in determining eligibility for Dealer Holdback. We perfect our security interest with respect to the Dealer Loans 
by obtaining control or taking possession of the Consumer Loans, which list us as lien holder on the vehicle title.

The  Dealer  servicing  agreement  provides  that  collections  received  by  us  during  a  calendar  month  on  Consumer  Loans 

assigned by a Dealer are applied on a pool-by-pool basis as follows:

•
•
•
•

first, to reimburse us for certain collection costs;
second, to pay us our servicing fee, which generally equals 20% of collections;
third, to reduce the aggregate advance balance and to pay any other amounts due from the Dealer to us; and
fourth, to the Dealer as payment of Dealer Holdback.

If the collections on Consumer Loans from a Dealer’s pool are not sufficient to repay the advance balance and any other 
amounts due to us, the Dealer will not receive Dealer Holdback. Certain events may also result in Dealers forfeiting their rights 
to Dealer Holdback, including becoming inactive before assigning 100 Consumer Loans.

Dealers have an opportunity to receive an accelerated Dealer Holdback payment each time a pool of Consumer Loans is 
closed. The amount paid to the Dealer is calculated using a formula that considers the number of Consumer Loans assigned to 
the pool and the related forecasted collections and advance balance.

Since typically the combination of the advance and the consumer’s down payment provides the Dealer with a cash profit at 
the  time  of  sale,  the  Dealer’s  risk  in  the  Consumer  Loan  is  limited.    We  cannot  demand  repayment  of  the  advance  from  the 
Dealer  except  in  the  event  the  Dealer  is  in  default  of  the  Dealer  servicing  agreement.    Advances  are  made  only  after  the 
consumer  and  Dealer  have  signed  a  Consumer  Loan  contract,  we  have  received  the  executed  Consumer  Loan  contract  and 
supporting  documentation  in  either  physical  or  electronic  form,  and  we  have  approved  all  of  the  related  stipulations  for 
funding. 

4

For  accounting  purposes,  the  transactions  described  under  the  Portfolio  Program  are  not  considered  to  be  loans  to 
consumers.  Instead, our accounting reflects that of a lender to the Dealer.  The classification as a Dealer Loan for accounting 
purposes is primarily a result of (1) the Dealer’s financial interest in the Consumer Loan and (2) certain elements of our legal 
relationship with the Dealer.

Purchase Program

The Purchase Program differs from our Portfolio Program in that the Dealer receives a one-time payment from us at the 
time  of  assignment  to  purchase  the  Consumer  Loan  instead  of  a  cash  advance  at  the  time  of  assignment  and  future  Dealer 
Holdback  payments.    For  accounting  purposes,  the  transactions  described  under  the  Purchase  Program  are  considered  to  be 
originated by the Dealer and then purchased by us.

Program Enrollment

Beginning  August  5,  2019,  Dealers  may  enroll  in  our  Portfolio  Program  without  incurring  an  enrollment  fee.  Prior  to 
August 5, 2019, Dealers enrolled in our Portfolio Program by (1) paying an up-front, one-time fee of $9,850, or (2) agreeing to 
allow us to retain 50% of their accelerated Dealer Holdback payment(s) on the first 100 Consumer Loan assignments.

Access to the Purchase Program is typically only granted to Dealers that meet one of the following:

•
•
•

assigned at least 100 Consumer Loans under the Portfolio Program;
franchise dealership; or
independent dealership that meets certain criteria upon enrollment.

Revenue Sources

Credit Acceptance derives its revenues from the following principal sources:

•

•
•

Finance charges, which are comprised of: (1) interest income earned on Loans; (2) administrative fees earned from 
ancillary products; (3) program fees charged to Dealers under the Portfolio Program; (4) Consumer Loan assignment 
fees charged to Dealers; and (5) direct origination costs incurred on Dealer Loans;
Premiums earned on the reinsurance of vehicle service contracts; and
Other income, which primarily consists of ancillary product profit sharing, remarketing fees, Dealer enrollment fees, 
Dealer support products and services, interest and, until the second quarter of 2019, GPS Starter Interrupt Devices 
(“GPS-SID”) fees.  For additional information, see Note 8 to the consolidated financial statements contained in Item 
8 to this Form 10-K, which is incorporated herein by reference.

The following table sets forth the percent relationship to total revenue of each of these sources:

Percent of Total Revenue
Finance charges
Premiums earned
Other income

Total revenue

For the Years Ended December 31,

2021

2020

2019

 93.9 %
 3.2 %
 2.9 %
 100.0 %

 93.6 %
 3.4 %
 3.0 %
 100.0 %

 92.0 %
 3.4 %
 4.6 %
 100.0 %

5

 
Operations

Sales  and  Marketing.    Our  target  market  is  approximately  60,000  independent  and  franchised  automobile  dealers  in  the 
United States.  We have market area managers located throughout the United States that market our programs to prospective 
Dealers, enroll new Dealers, and support active Dealers.  The number of Dealer enrollments and active Dealers for each of the 
last three years are presented in the table below:

For the Years Ended December 31,
2019
2020
2021

Dealer Enrollments

Active Dealers (1)

4,482 
3,413 
2,804 

13,399 
12,690 
11,410 

(1) Active Dealers are Dealers who have received funding for at least one Loan during the period.

Once Dealers have enrolled in our programs, the market area managers work closely with the newly enrolled Dealers to 
help them successfully launch our programs within their dealerships.  Market area managers also provide active Dealers with 
ongoing  support  and  consulting  focused  on  improving  the  Dealers’  success  on  our  programs,  including  assistance  with 
increasing the volume and performance of Consumer Loan assignments.

Dealer Servicing Agreement. As a part of the enrollment process, a new Dealer is required to enter into a Dealer servicing 
agreement with Credit Acceptance that defines the legal relationship between Credit Acceptance and the Dealer.  The Dealer 
servicing  agreement  assigns  the  responsibilities  for  administering,  servicing,  and  collecting  the  amounts  due  on  Consumer 
Loans  from  the  Dealers  to  us.    Under  the  typical  Dealer  servicing  agreement,  a  Dealer  represents  that  it  will  only  assign 
Consumer Loans to us that satisfy criteria established by us, meet certain conditions with respect to their binding nature and the 
status of the security interest in the purchased vehicle, and comply with applicable state and federal laws and regulations.

The typical Dealer servicing agreement may be terminated by us or by the Dealer upon written notice.  We may terminate 
the Dealer servicing agreement immediately in the case of an event of default by the Dealer.  Events of default include, among 
other things:

•
•

•

the Dealer's refusal to allow us to audit its records relating to the Consumer Loans assigned to us;
the Dealer, without our consent, is dissolved; merges or consolidates with an entity not affiliated with the Dealer; or 
sells a material part of its assets outside the course of its business to an entity not affiliated with the Dealer; or
the appointment of a receiver for, or the bankruptcy or insolvency of, the Dealer.

While a Dealer can cease assigning Consumer Loans to us at any time without terminating the Dealer servicing agreement, 
if the Dealer elects to terminate the Dealer servicing agreement or in the event of a default, we have the right to require that the 
Dealer immediately pay us:

•
•
•

any unreimbursed collection costs on Dealer Loans;
any unpaid advances and all amounts owed by the Dealer to us; and
a termination fee equal to 15% of the then outstanding amount of the Consumer Loans assigned to us.

Upon receipt of such amounts in full, we reassign the Consumer Loans and our security interest in the financed vehicles to 

the Dealer.

In  the  event  of  a  termination  of  the  Dealer  servicing  agreement  by  us,  we  may  continue  to  service  Consumer  Loans 

assigned by Dealers accepted prior to termination in the normal course of business without charging a termination fee.

Consumer  Loan  Assignment.    Once  a  Dealer  has  enrolled  in  our  programs,  the  Dealer  may  begin  assigning  Consumer 

Loans to us.  For legal purposes, a Consumer Loan is considered to have been assigned to us after the following has occurred:

•
•

the consumer and Dealer have signed a Consumer Loan contract; and
we  have  received  the  executed  Consumer  Loan  contract  and  supporting  documentation  in  either  physical  or 
electronic form.

6

 
 
 
 
 
 
For  accounting  and  financial  reporting  purposes,  a  Consumer  Loan  is  considered  to  have  been  assigned  to  us  after  the 

following has occurred:

•
•

the Consumer Loan has been legally assigned to us; and
we have made a funding decision and generally have provided funding to the Dealer in the form of either an advance 
under the Portfolio Program or one-time purchase payment under the Purchase Program.

A Consumer Loan is originated by the Dealer when a consumer enters into a contract with a Dealer that sets forth the terms 
of the agreement between the consumer and the Dealer for the payment of the purchase price of the vehicle.  The amount of the 
Consumer Loan consists of the total principal and interest that the consumer is required to pay over the term of the Consumer 
Loan.  Consumer Loans are written on a contract form provided by us. Although the Dealer is named in the Consumer Loan 
contract, the Dealer generally does not have legal ownership of the Consumer Loan for more than a moment and we, not the 
Dealer, are listed as lien holder on the vehicle title.  Consumers are obligated to make payments on the Consumer Loan directly 
to us, and any failure to make such payments will result in our pursuing payment through collection efforts.

All  Consumer  Loans  submitted  to  us  for  assignment  are  processed  through  our  Credit  Approval  Processing  System 
(“CAPS”). CAPS allows Dealers to input a consumer’s credit application and view the response from us via the Internet.  CAPS 
allows Dealers to: (1) receive a quick approval from us; (2) interact with our proprietary credit scoring system to optimize the 
structure of each transaction prior to delivery; and (3) create, electronically execute and print legally compliant Consumer Loan 
documents.  All responses include the amount of funding (advance for a Dealer Loan or purchase price for a Purchased Loan), 
as  well  as  any  stipulations  required  for  funding.    The  amount  of  funding  is  determined  using  a  formula  which  considers  a 
number of factors including the timing and amount of cash flows expected on the related Consumer Loan and our target return 
on  capital  at  the  time  a  Consumer  Loan  is  submitted  to  us  for  assignment.    The  estimated  future  cash  flows  are  determined 
based  upon  our  proprietary  credit  scoring  system,  which  considers  numerous  variables,  including  attributes  contained  in  the 
consumer’s credit bureau report, data contained in the consumer’s credit application, the structure of the proposed transaction, 
vehicle information and other factors, to calculate a composite credit score that corresponds to an expected collection rate.  Our 
proprietary credit scoring system forecasts the collection rate based upon the historical performance of Consumer Loans in our 
portfolio that share similar characteristics.  The performance of our proprietary credit scoring system is evaluated monthly by 
comparing projected to actual Consumer Loan performance.  Adjustments are made to our proprietary credit scoring system as 
necessary.    For  additional  information  on  adjustments  to  forecasted  collection  rates,  please  see  the  Critical  Accounting 
Estimates section in Item 7 of this Form 10-K, which is incorporated herein by reference.

While  a  Dealer  can  submit  any  legally  compliant  Consumer  Loan  to  us  for  assignment,  the  decision  whether  to  provide 
funding to the Dealer and the amount of any funding is made solely by us.  Through our Dealer Service Center, we perform all 
significant  functions  relating  to  the  processing  of  the  Consumer  Loan  applications  and  bear  certain  costs  of  Consumer  Loan 
assignment, including the cost of assessing the adequacy of Consumer Loan documentation, compliance with our underwriting 
guidelines and the cost of verifying employment, residence and other information provided by the Dealer.

We audit Consumer Loan files for compliance with our underwriting guidelines on a daily basis in order to assess whether 
our  Dealers  are  operating  in  accordance  with  the  terms  and  conditions  of  our  Dealer  servicing  agreement.    We  occasionally 
identify breaches of the Dealer servicing agreement and depending upon the circumstances, and at our discretion, we may:

•
•

•

change pricing or charge the Dealer fees for future Consumer Loan assignments; 
reassign  the  Consumer  Loans  back  to  the  Dealer  and  require  repayment  of  the  related  advances  and/or  purchase 
payments; or 
terminate our relationship with the Dealer.

Consumer Loans that have been assigned to us can be reassigned back to the Dealer, at the Dealer’s discretion, as follows:

•

•

an  individual  Consumer  Loan  may  be  reassigned  within  180  days  of  assignment.  We  require  repayment  of  the 
related advance or purchase payment and, if requested more than 90 days after assignment, payment of a fee; and
all  Consumer  Loans  assigned  under  the  Portfolio  Program  may  be  reassigned  through  termination  of  the  Dealer 
servicing agreement, as described under “Dealer Servicing Agreement,” above.

7

Our business model allows us to share the risk and reward of collecting on the Consumer Loans with the Dealers, more so 
with the Portfolio Program than the Purchase Program. Such sharing is intended to motivate the Dealer to assign better quality 
Consumer  Loans,  follow  our  underwriting  guidelines,  comply  with  various  legal  regulations,  meet  our  credit  compliance 
requirements and provide appropriate service and support to the consumer after the sale. In addition, our Dealer Service Center 
works closely with Dealers to assist them in resolving any documentation deficiencies or funding stipulations. We believe this 
arrangement causes the interests of the Dealer, the consumer and us to all be aligned.

We measure various criteria for each Dealer against other Dealers in their geographic area as well as the top performing 
Dealers. Dealers are assigned a Dealer rating based upon the performance of their Consumer Loans in both the Portfolio and 
Purchase Programs as well as other criteria. The Dealer rating is one of the factors used to determine the amount paid to Dealers 
as an advance or to acquire a Purchased Loan.  We provide each Dealer under the Portfolio Program with a monthly statement 
summarizing all activity that occurred on their Consumer Loan assignments.

Servicing.  Our largest group of collectors services Consumer Loans that are in the early stages of delinquency. Collection 
efforts typically consist of placing a call to the consumer within one day of the missed payment due date, although efforts may 
begin later for some segments of accounts. Consumer Loans are segmented into dialing pools by various phone contact profiles 
in  an  effort  to  efficiently  contact  the  consumer.  We  utilize  text  messaging  and  email  as  additional  means  to  contact  the 
consumer. Our collectors work with consumers to attempt to reach a solution that will help them avoid becoming further past 
due and get them current where possible.

The decision to repossess a vehicle is based on policy-based criteria. When a Consumer Loan is approved for repossession, 
we continue to service the Consumer Loan while it is being assigned to a third party repossession contractor, who works on a 
contingency fee basis. Once a vehicle has been repossessed, the consumer can negotiate to redeem the vehicle, whereupon the 
vehicle is returned to the consumer in exchange for paying off the Consumer Loan balance; or, where appropriate or if required 
by law, the vehicle is returned to the consumer and the Consumer Loan is reinstated in exchange for a payment that reduces or 
eliminates the past due balance. If this process is unsuccessful, the vehicle is sold at a wholesale automobile auction. Prior to 
sale,  the  vehicle  is  typically  inspected  by  a  representative  at  the  auction  who  provides  repair  and  reconditioning 
recommendations.  Alternatively,  our  remarketing  representatives  may  inspect  the  vehicle  directly.    Our  remarketing 
representatives then authorize any repair and reconditioning work in order to maximize the net sale proceeds at auction.

If the vehicle sale proceeds are not sufficient to satisfy the balance owing on the Consumer Loan, the Consumer Loan is 
serviced by either: (1) our internal collection team, in the event the consumer is willing to make payments on the deficiency 
balance; or (2) where permitted by law, our external collection team, if it is believed that legal action is required to reduce the 
deficiency balance owing on the Consumer Loan. Our external collection team generally assigns Consumer Loans to third party 
collection attorneys who work on a contingency fee basis.

Collectors service Consumer Loans through our servicing platform, which consists of the following two systems:

•

The  collection  system,  which  assigns  Consumer  Loans  to  collectors  through  a  predictive  dialer  and  records  all 
collection activity, including:

•
•
•
•
•
•

details of past phone conversations with the consumer;
collection letters sent;
promises to pay;
broken promises;
repossession orders; and
collection attorney activity.  

•

The servicing system, which maintains a record of all transactions relating to Consumer Loan assignments and is a 
primary source of data utilized to:

•
•
•
•

determine the outstanding balance of the Consumer Loans;
forecast future collections;
analyze the profitability of our program; and
evaluate our proprietary credit scoring system.

8

Ancillary Products

We provide Dealers the ability to offer vehicle service contracts to consumers through our relationships with Third Party 
Providers  (“TPPs”).  A  vehicle  service  contract  provides  the  consumer  protection  by  paying  for  the  repair  or  replacement  of 
certain components of the vehicle in the event of a mechanical failure. The retail price of the vehicle service contract is included 
in the principal balance of the Consumer Loan. The wholesale cost of the vehicle service contract is paid to the TPP, net of an 
administrative  fee  retained  by  us.  We  recognize  our  fee  as  finance  charges  on  a  level-yield  basis  over  the  life  of  the  related 
Loan. The difference between the wholesale cost and the retail price to the consumer is paid to the Dealer as a commission. 
Under  the  Portfolio  Program,  the  wholesale  cost  of  the  vehicle  service  contract  and  the  commission  paid  to  the  Dealer  are 
charged to the Dealer’s advance balance. TPPs process claims on vehicle service contracts that are underwritten by third party 
insurers. We bear the risk of loss for claims on certain vehicle service contracts that are reinsured by us. We market the vehicle 
service  contracts  directly  to  our  Dealers.    Our  agreement  with  one  of  our  TPPs  allows  us  to  receive  profit  sharing  payments 
depending on the performance of the vehicle service contracts. 

VSC  Re  Company  (“VSC  Re”),  our  wholly-owned  subsidiary,  is  engaged  in  the  business  of  reinsuring  coverage  under 
vehicle service contracts sold to consumers by Dealers on vehicles financed by us.  VSC Re currently reinsures vehicle service 
contracts that are offered through one of our TPPs.  Vehicle service contract premiums, which represent the selling price of the 
vehicle service contract to the consumer, less fees and certain administrative costs, are contributed to trust accounts controlled 
by VSC Re.  These premiums are used to fund claims covered under the vehicle service contracts.  VSC Re is a bankruptcy 
remote entity.  As such, our exposure to fund claims is limited to the trust assets controlled by VSC Re and our net investment 
in VSC Re.

We provide Dealers the ability to offer Guaranteed Asset Protection (“GAP”) to consumers through our relationships with 
TPPs. GAP provides the consumer protection by paying the difference between the loan balance and the amount covered by the 
consumer's insurance policy in the event of a total loss of the vehicle due to severe damage or theft. The retail price of GAP is 
included in the principal balance of the Consumer Loan. The wholesale cost of GAP is paid to the TPP, net of an administrative 
fee  retained  by  us.  We  recognize  our  fee  as  finance  charges  on  a  level-yield  basis  over  the  life  of  the  related  Loan.  The 
difference  between  the  wholesale  cost  and  the  retail  price  to  the  consumer  is  paid  to  the  Dealer  as  a  commission.  Under  the 
Portfolio  Program,  the  wholesale  cost  of  GAP  and  the  commission  paid  to  the  Dealer  are  charged  to  the  Dealer’s  advance 
balance. TPPs process claims on GAP contracts that are underwritten by third party insurers. Our agreement with one of our 
TPPs allow us to receive profit sharing payments depending on the performance of the GAP contracts.

Under our Purchase Program, we provide Dealers that meet certain criteria the ability to offer vehicle service contracts and 
GAP to consumers through the Dealers’ relationships with TPPs. The retail price of the vehicle service contract and/or GAP is 
included in the principal balance of the Consumer Loan and is paid to the Dealer. Under this arrangement, we do not receive an 
administrative fee and the Dealers’ TPPs process claims.

We provided Dealers in certain states the ability to purchase GPS-SID through our relationship with a TPP.  Through this 
program,  Dealers  could  install  GPS-SID  on  vehicles  financed  by  us  that  can  be  activated  if  the  consumer  fails  to  make 
payments on their account, and can result in the prompt repossession of the vehicle.  Dealers purchased GPS-SID directly from 
the TPP.  The TPP paid us a fee for each device sold, at which time the fee revenue was recognized in other income within our 
consolidated  statements  of  income.  Effective  during  the  second  quarter  of  2019,  we  no  longer  provide  Dealers  the  ability  to 
purchase GPS-SID through this program. We allowed Dealers to install previously purchased GPS-SID on vehicles financed by 
us until September 1, 2019.

Competition

The market for consumers who do not qualify for conventional automobile financing is large and highly competitive.  The 
market is currently served by “buy here, pay here” dealerships, banks, captive finance affiliates of automobile manufacturers, 
credit unions and independent finance companies both publicly and privately owned.  Many of these companies are much larger 
and have greater resources than us.  We compete by offering a profitable and efficient method for Dealers to finance consumers 
who would be more difficult or less profitable to finance through other methods.  In addition, we compete on the basis of the 
level of service provided by our Dealer Service Center and sales personnel.

9

Customer and Geographic Concentrations

 The following tables provide information regarding the five states that were responsible for the largest dollar volume of 

Consumer Loan assignments and the related number of active Dealers during 2021, 2020 and 2019:

(Dollars in millions)

Consumer Loan Assignments

Active Dealers (2)

Dollar Volume (1)

% of Total

Number

% of Total

For the Year Ended December 31, 2021

Michigan

New York

Ohio

Texas 

Tennessee

All other states

Total

$ 

$ 

343.4 

218.9 

181.5 

170.2 

162.9 

2,090.9 

3,167.8 

 10.8 %  

 6.9 %  

 5.7 %  

 5.4 %  

 5.1 %  

 66.1 %  

 100.0 %  

747 

709 

764 

810 

458 

7,922 

11,410 

For the Year Ended December 31, 2020

 6.5 %

 6.2 %

 6.7 %

 7.1 %

 4.0 %

 69.5 %

 100.0 %

(Dollars in millions)

Consumer Loan Assignments

Active Dealers (2)

Dollar Volume (1)

% of Total

Number

% of Total

Michigan

Ohio

New York

Texas

Tennessee

All other states

Total

$ 

$ 

325.2 

236.7 

234.2 

215.9 

179.8 

2,449.4 

3,641.2 

 8.9 %  

 6.5 %  

 6.4 %  

 5.9 %  

 4.9 %  

775 

853 

765 

927 

490 

 67.4 %  

 100.0 %  

8,880 

12,690 

For the Year Ended December 31, 2019

 6.1 %

 6.7 %

 6.0 %

 7.3 %

 3.9 %

 70.0 %

 100.0 %

(Dollars in millions)

Consumer Loan Assignments

Active Dealers (2)

Michigan

Ohio

New York

Texas
New Jersey
All other states

Total

Dollar Volume (1)

% of Total

Number

% of Total

$ 

$ 

359.9 

265.2 

245.6 

201.5 
188.7 
2,511.3 

3,772.2 

 9.5 %  

 7.0 %  

 6.5 %  

 5.3 %  
 5.0 %  
 66.7 %  

838 

898 

778 

918 
363 
9,604 

 6.3 %

 6.7 %

 5.8 %

 6.9 %
 2.7 %
 71.6 %

 100.0 %  

13,399 

 100.0 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 

Consumer Loans assigned under our Purchase Program.  Payments of Dealer Holdback and accelerated Dealer Holdback are not included.

(2) Active Dealers are Dealers who have received funding for at least one Loan during the year.

No  single  Dealer’s  Loans  receivable  balance  accounted  for  more  than  10%  of  total  Loans  receivable  balance  as  of 

December 31, 2021 or 2020.

10

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Seasonality

Our business is seasonal with peak Consumer Loan assignments and collections occurring during the first quarter of the 
year. This seasonality has a material impact on our interim results, as we are required to recognize a significant provision for 
credit losses expense at the time of assignment. For additional information, see Note 2 to the consolidated financial statements 
contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

Regulation

Our business is subject to laws and regulations, including the Truth in Lending Act, the Equal Credit Opportunity Act, the 
Fair  Credit  Reporting  Act,  prohibitions  against  unfair,  deceptive  and  abusive  acts  and  practices,  and  various  other  state  and 
federal laws and regulations.  These laws and regulations, among other things, require licensing and qualification; limit interest 
rates, fees and other charges associated with the Consumer Loans assigned to us; require specified disclosures by Dealers to 
consumers;  govern  the  sale  and  terms  of  ancillary  products;  and  define  the  rights  to  repossess  and  sell  collateral.    Failure  to 
comply  with  these  laws  or  regulations  could  have  a  material  adverse  effect  on  us  by,  among  other  things,  limiting  the 
jurisdictions in which we may operate, restricting our ability to realize the value of the collateral securing the Consumer Loans, 
making it more costly or burdensome to do business or resulting in potential liability.  The volume of new or modified laws and 
regulations has increased in recent years. From time to time, legislation and regulations are enacted which increase the cost of 
doing  business,  limit  or  expand  permissible  activities  or  affect  the  competitive  balance  among  financial  services 
providers.    Proposals  to  change  the  laws  and  regulations  governing  the  operations  and  taxation  of  financial  institutions  and 
financial  services  providers  are  frequently  made  in  the  U.S.  Congress,  in  the  state  legislatures  and  by  various  regulatory 
agencies.  Such changes in laws and regulations may change our operating environment in substantial and unpredictable ways 
and may have a material adverse effect on our business.

We are subject to supervision by the Bureau of Consumer Financial Protection (the “Bureau”). The Bureau has rulemaking 
and enforcement authority over certain non-depository institutions, including us.  The Bureau is specifically authorized, among 
other things, to take actions to prevent companies providing consumer financial products or services and their service providers 
from engaging in unfair, deceptive or abusive acts or practices in connection with consumer financial products and services, and 
to  issue  rules  requiring  enhanced  disclosures  or  consumer  access  to  information  for  consumer  financial  products  or 
services.  Under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), the Bureau also 
may  restrict  the  use  of  pre-dispute  mandatory  arbitration  clauses  in  contracts  between  covered  persons  and  consumers  for  a 
consumer financial product or service.  The Bureau also has authority to interpret, enforce and issue regulations implementing 
enumerated consumer laws, including certain laws that apply to our business. The Dodd-Frank Act and regulations promulgated 
thereunder may affect our cost of doing business, may limit or expand our permissible activities, may affect the competitive 
balance within our industry and market areas and could have a material adverse effect on us.

In addition to the Bureau, other state and federal agencies have the ability to regulate aspects of our business. For example, 
the Dodd-Frank Act provides a mechanism for state attorneys general to investigate us. Separately, state attorneys general and 
certain  state  regulators  have  authority  under  their  respective  rules  and  laws,  to  investigate  and/or  regulate  aspects  of  our 
business.  In  addition,  the  Federal  Trade  Commission  has  jurisdiction  to  investigate  aspects  of  our  business.  We  expect  that 
regulatory  investigations  of  our  business  by  both  state  and  federal  agencies  will  continue  and  that  the  results  of  these 
investigations could have a material adverse impact on us. 

11

Regulatory Matters Resolved During 2021.

The following matters were resolved during the year ended December 31, 2021: 

•

•

On  December  4,  2014,  we  received  a  civil  investigative  demand  from  the  Office  of  the  Attorney  General  of  the 
Commonwealth of Massachusetts relating to the origination and collection of non-prime auto loans in Massachusetts. 
On  November  20,  2017,  we  received  a  second  civil  investigative  demand  from  the  Office  of  the  Attorney  General 
seeking updated information on its original civil investigative demand, additional information related to the Company's 
origination and collection of Consumer Loans, and information regarding securitization activities. In connection with 
this  inquiry,  we  were  informed  by  representatives  of  the  Office  of  the  Attorney  General  that  it  believed  that  the 
Company may have engaged in unfair and deceptive acts or practices related to the origination and collection of auto 
loans,  which  may  have  caused  some  of  the  Company’s  representations  and  warranties  contained  in  securitization 
documents to be inaccurate. On July 22, 2020, we received a third civil investigative demand from the Office of the 
Attorney  General  seeking  updates  on  previously  produced  data  and  additional  information  related  to  the  Company's 
origination of Consumer Loans. On August 30, 2020, we were served with a complaint, filed by the Attorney General 
in Massachusetts Superior Court in Suffolk County, alleging that the Company engaged in unfair and deceptive trade 
practices  in  subprime  auto  lending,  debt  collection  and  asset-backed  securitizations  in  the  Commonwealth  of 
Massachusetts,  in  violation  of  the  Massachusetts  Consumer  Protection  Law,  M.G.L.  c.  93A.    The  complaint  sought 
injunctive  relief,  restitution,  disgorgement,  civil  penalties  and  payment  of  the  Commonwealth’s  attorney’s  fees  and 
costs.  On  March  15,  2021,  the  court  entered  an  order  denying  a  motion  by  the  Company  to  dismiss  four  of  the 
Commonwealth’s  seven  claims  and  granting  in  part  and  denying  in  part  a  motion  by  the  Commonwealth  for  partial 
summary  judgment  on  three  of  its  claims.    On  April  27,  2021,  the  Company  and  the  Commonwealth  reached  an 
agreement in principle to settle this lawsuit, and, as a result, we estimated a probable loss of $27.2 million, all of which 
was  recognized  as  a  contingent  loss  during  the  first  quarter  of  2021.  On  September  1,  2021,  we  entered  into  a 
settlement  agreement  with  the  Office  of  the  Attorney  General,  reflecting  the  parties’  agreement  to  settle  and  fully 
resolve  the  claims  asserted  against  us.  We  agreed  to  make  a  payment  in  the  total  amount  of  $27.2  million  to  an 
independent  trust  for  purposes  of  making  payments  to  provide  relief  for  eligible  Massachusetts  consumers,  paying 
costs of implementation of the agreement and paying the Attorney General’s costs of investigation, and to pay up to 
$95,000 to cover costs and expenses incurred by an independent trustee for management of the independent trust. 

On  August  14,  2017,  we  received  a  subpoena  from  the  Attorney  General  of  the  State  of  Mississippi,  relating  to  the 
origination  and  collection  of  non-prime  auto  loans  in  the  state  of  Mississippi.  The  Company  cooperated  with  the 
inquiry. On April 23, 2019, the Attorney General of the State of Mississippi, on behalf of the State of Mississippi, filed 
a  complaint  in  the  Chancery  Court  of  the  First  Judicial  District  of  Hinds  County,  Mississippi,  alleging  that  the 
Company  engaged  in  unfair  and  deceptive  trade  practices  in  subprime  auto  lending,  loan  servicing,  vehicle 
repossession and debt collection in the State of Mississippi in violation of the Mississippi Consumer Protection Act. 
On December 15, 2021, the Company announced its settlement of litigation with the Mississippi Attorney General. As 
part of the settlement, the Company made a charitable donation of $125,000, paid $325,000 to the State of Mississippi, 
inclusive of attorney’s fees and expenses, and provided certain assurances relating to, among other things, continued 
compliance  with  laws  applicable  to  indirect  auto  finance  operations  in  Mississippi  and  disclosures  to  consumers 
purchasing  an  optional  vehicle  service  contract.    The  Attorney  General  agreed  to  dismiss  the  litigation,  and  Credit 
Acceptance made no admission of liability or wrongdoing as part of the settlement.

Ongoing Regulatory Matters

We are cooperating with the following inquiries and cannot predict the eventual scopes, durations or outcomes at this time. 

•

On  December  1,  2021,  we  received  a  subpoena  from  the  Office  of  the  Attorney  General  for  the  State  of  California 
seeking documents and information regarding GAP products, GAP product administration and refunds.

12

•

•

•

•

On May 7, 2019, we received a subpoena from the Consumer Frauds and Protection Bureau of the Office of the New 
York State Attorney General, relating to the Company’s origination and collection policies and procedures in the state 
of  New  York.  On  July  30,  2020,  we  received  two  additional  subpoenas  from  the  Office  of  the  New  York  State 
Attorney General, both from the Consumer Frauds and Protection Bureau and the Investor Protection Bureau, relating 
to the Company’s origination and collection policies and procedures in the state of New York and its securitizations. 
On August 28, 2020, we were informed that one of the two additional subpoenas was being withdrawn.  On November 
16, 2020, we received an additional subpoena for documents from the Office of the New York State Attorney General.  
On  November  19,  2020,  the  Company  received  a  letter  from  the  Office  of  the  New  York  State  Attorney  General 
stating that the New York State Attorney General is considering bringing claims against the Company under the Dodd-
Frank Act, New York Executive Law § 63(12), the New York Martin Act and New York General Business Law § 349 
in connection with the Company’s origination and securitization practices.  On December 9, 2020, we responded to the 
New  York  State  Attorney  General’s  letter,  disputing  the  assertions  contained  therein.    On  December  21,  2020,  we 
received two additional subpoenas from the Office of the New York State Attorney General, one relating to data and 
the other seeking testimony.  On February 24 and April 30, 2021, we received additional subpoenas from the Office of 
the New York State Attorney General seeking information relating to its investigation.

On  April  22,  2019,  we  received  a  civil  investigative  demand  from  the  Bureau  seeking,  among  other  things,  certain 
information relating to the Company’s origination and collection of Consumer Loans, TPPs and credit reporting. On 
May 7, 2020, we received another civil investigative demand from the Bureau seeking additional information relating 
to its investigation. The Company raised various objections to the May 7, 2020 civil investigative demand, and on May 
26, 2020, we were notified that it was withdrawn.  On June 1, 2020, we received another civil investigative demand 
that was similar to the May 7, 2020 demand, and which raised many of the same objections.  We formally petitioned 
the Bureau to modify the June 1, 2020 civil investigative demand. On September 3, 2020, the Director of the Bureau 
denied our petition to modify the June 1, 2020 civil investigative demand.  On December 23, 2020, we received a civil 
investigative  demand  for  investigational  hearings  in  connection  with  the  Bureau’s  investigation.    The  Company 
objected  to  certain  portions  of  the  civil  investigative  demands  for  hearings  and,  on  January  19,  2021,  the  Bureau 
notified the Company that it had withdrawn such portions from the December 23, 2020 civil investigative demands. 
On March 11, 2021, we received another civil investigative demand from the Bureau seeking additional information 
relating  to  its  investigation  and  an  investigational  hearing.  On  June  3,  2021,  we  received  another  civil  investigative 
demand  from  the  Bureau  seeking  additional  information  relating  to  its  investigation.  On  December  6,  2021,  we 
received  a  Notice  and  Opportunity  to  Respond  and  Advise  (“NORA”)  letter  from  the  Staff  of  the  Office  of 
Enforcement (“Staff”) of the Bureau, stating that Staff is considering whether to recommend that the Bureau take legal 
action  against  the  Company  for  alleged  violations  of  the  Consumer  Financial  Protection  Act  (the  “CFPA”)  in 
connection  with  the  Company’s  consumer  loan  origination  practices.  The  NORA  letter  states  that  the  Bureau  may 
allege that the Company (i) committed abusive and unfair acts or practices in violation of 12 U.S.C. § 5531(c) and (d) 
and 12 U.S.C. § 5536(a)(1)(B) and (ii) substantially assisted the deceptive acts of others in violation of 12 U.S.C. § 
5536  (a)(3).    The  NORA  letter  also  states  that,  in  connection  with  any  action,  the  Bureau  may  seek  all  remedies 
available  under  the  CFPA,  including  civil  money  penalties,  consumer  redress  and  injunctive  relief.  On  January  18, 
2022, the Company responded to the NORA letter disputing that it had committed any violations.  

On  March  18,  2016,  we  received  a  subpoena  from  the  Attorney  General  of  the  State  of  Maryland,  relating  to  the 
Company’s repossession and sale policies and procedures in the state of Maryland. On April 3, 2020, we received a 
subpoena  from  the  Attorney  General  of  the  State  of  Maryland  relating  to  the  Company’s  origination  and  collection 
policies  and  procedures  in  the  state  of  Maryland.  On  August  11,  2020,  we  received  a  subpoena  from  the  Attorney 
General  of  the  State  of  Maryland  restating  most  of  the  requests  contained  in  the  March  18,  2016  and  April  3,  2020 
subpoenas,  making  additional  requests,  and  expanding  the  inquiry  to  include  40  other  states  (Alabama,  Alaska, 
Arizona,  Arkansas,  California,  Connecticut,  Delaware,  Florida,  Georgia,  Hawaii,  Illinois,  Indiana,  Iowa,  Kansas, 
Kentucky,  Louisiana,  Maine,  Michigan,  Minnesota,  Nebraska,  Nevada,  New  Hampshire,  New  Jersey,  New  Mexico, 
North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, 
Tennessee,  Texas,  Utah,  Vermont,  Virginia,  Washington,  and  Wisconsin)  and  the  District  of  Columbia.  Also  on 
August  11,  2020,  we  received  from  the  Attorney  General  of  the  State  of  New  Jersey  a  subpoena  that  is  essentially 
identical to the August 11, 2020 Maryland subpoena, both as to substance and as to the jurisdictions identified.

On December 9, 2014, we received a civil investigative subpoena from the U.S. Department of Justice pursuant to the 
Financial  Institutions  Reform,  Recovery,  and  Enforcement  Act  of  1989  directing  us  to  produce  certain  information 
relating to subprime automotive finance and related securitization activities.

13

In  addition,  governmental  regulations  that  would  deplete  the  supply  of  used  vehicles,  such  as  environmental  protection 

regulations governing emissions or fuel consumption, could have a material adverse effect on us.

Our Dealers must also comply with credit and trade practice statutes and regulations. Failure of our Dealers to comply with 
these  statutes  and  regulations  could  result  in  consumers  having  rights  of  rescission  and  other  remedies  that  could  have  a 
material adverse effect on us.

The sale of vehicle service contracts and GAP by Dealers in connection with Consumer Loans assigned to us from Dealers 

is also subject to state laws and regulations. As we are the holder of the Consumer Loans that may, in part, finance these 
products, some of these state laws and regulations may apply to our servicing and collection of the Consumer Loans. Although 
these laws and regulations do not significantly affect our business, there can be no assurance that insurance or other regulatory 
authorities in the jurisdictions in which these products are offered by Dealers will not seek to regulate or restrict the operation of 
our business in these jurisdictions. Any regulation or restriction of our business in these jurisdictions could materially adversely 
affect the income received from these products.

We  believe  that  we  maintain  all  material  licenses  and  permits  required  for  our  current  operations  and  are  in  substantial 
compliance with all applicable laws and regulations. Our agreements with Dealers provide that the Dealer shall indemnify us 
with respect to any loss or expense we incur as a result of the Dealer’s failure to comply with applicable laws and regulations.

Team Members

Our team members are organized into three operating functions: Originations, Servicing and Support.

Originations.  The  originations  function  includes  team  members  that  are  responsible  for  marketing  our  programs  to 
prospective Dealers, enrolling new Dealers and supporting active Dealers. Originations also includes team members responsible 
for processing new Consumer Loan assignments.

Servicing.  The  servicing  function  includes  team  members  that  are  responsible  for  servicing  the  Consumer  Loans.  The 

majority of these team members are responsible for collection activities on delinquent Consumer Loans.

Support. The support function includes team members that are responsible for information technology, human resources, 

finance, analytics, compliance and corporate legal activities.

The table below presents team members by operating function:

Operating Function

2021

2020

2019

Number of Team Members
As of December 31,

Originations
Servicing

Support

Total

509 
960 

604 
2,073 

536 
925 

572 
2,033 

577 
812 

627 
2,016 

As of December 31, 2021, we had 2,073 full and part-time team members.  Our team members have no union affiliations 
and  we  believe  our  relationship  with  our  team  members  is  in  good  standing.  We  strive  to  create  a  work  environment  that  is 
pleasant,  professional,  and  free  from  intimidation,  hostility,  or  other  offenses  that  may  interfere  with  work  performance.  All 
team members complete non-discrimination and anti-harassment training, promoting a safe and inclusive work environment. 

Our  Company  is  highly  diverse,  as  more  than  half  of  our  team  members  are  women,  and  more  than  half  belong  to  a 
minority  ethnicity.  Our  team  members  reflect  diversity  of  nationality,  faith,  age  and  sexual  orientation.  We  believe  that  our 
workplace  is  naturally  diverse  and  inclusive  due  to  our  practices  of  maintaining  open  and  transparent  communication  and 
fostering a climate in which all team members are welcome to speak up and contribute. In 2020, we formed the Diversity and 
Inclusion Committee, chaired by a senior manager, tasked with generating concrete actions that we can take together to help our 
communities heal and make our culture and our Company stronger.

14

 
 
 
 
 
 
 
 
 
 
 
 
We place great importance on listening to our team members, as we believe that “the people doing the work know the most 
about it.” We encourage participation in periodic anonymous surveys to gain honest feedback about our workplace from our 
team members, and we use this feedback to generate ideas for improvement. Our Company’s culture attracts talented people 
and enables them to perform to their potential. We have been honored to receive many workplace awards in recent years.

Available Information

Our Internet address is creditacceptance.com. We make available free of charge on our Internet web site our annual report 
on  Form  10-K,  quarterly  reports  on  Form  10-Q,  current  reports  on  Form  8-K,  and  amendments  to  those  reports  filed  or 
furnished  pursuant  to  Section  13(a)  or  15(d)  of  the  Securities  Exchange  Act  of  1934,  as  amended,  as  soon  as  reasonably 
practicable  after  we  electronically  file  such  material  with,  or  furnish  it  to,  the  Securities  and  Exchange  Commission  (the 
“SEC”).

ITEM 1A. 

RISK FACTORS

Industry, Operational and Macroeconomic Risks

The outbreak of COVID-19 has adversely impacted our business, and the continuance of this pandemic, or any future 
outbreak  of  any  contagious  diseases  or  other  public  health  emergency,  could  materially  and  adversely  affect  our 
business, financial condition, liquidity and results of operations.

The  COVID-19  pandemic  has  caused  a  deterioration  in  the  U.S.  economy  and  our  industry  and  resulted  in  a  period  of 
substantial  economic  and  financial  turmoil.  The  ultimate  impact  of  this  event  on  our  business  and  the  duration  and  future 
severity of the economic downturn caused by the pandemic are uncertain; however, the pandemic has adversely affected, and it 
is  likely  that  the  pandemic  will  continue  to  adversely  affect,  our  business,  team  members,  current  and  potential  consumers, 
automobile dealers, and vendors, as well as our financial condition, liquidity, and results of operations.

In an attempt to contain COVID-19, certain state governments implemented social distancing guidelines, travel bans and 
restrictions,  quarantines,  stay-at-home  orders  and  shutdowns  of  non-essential  businesses.  These  actions  caused  economic 
hardship  in  the  areas  in  which  they  were  implemented.  While  the  prevalence,  severity  and  impact  of  such  restrictions  have 
lessened, uncertainty remains as to when economic conditions will return to normalcy. Many automobile dealers were required 
to  temporarily  close  or  restrict  their  operations.  Additionally,  there  have  been  supply  chain  disruptions  in  the  automotive 
industry,  which  have  resulted  in  low  dealer  inventories  and  elevated  used  vehicle  prices.  As  a  result,  we  have  experienced  a 
significant decline in Consumer Loan assignments. 

We have worked with our consumers to provide relief where possible, including the temporary suspension of involuntary 
vehicle repossessions, late fees and suit starts. The COVID-19 pandemic has also caused us to modify our business practices in 
an effort to increase team member safety, including allowing team members to work remotely, reconfiguring workstations to 
increase  physical  distance  between  team  members,  where  permitted,  limiting  travel,  and  canceling  physical  participation  in 
meetings and events, and we may take further actions as required by government authorities or that we determine are in the best 
interests of our team members. Our business operations may be disrupted further if significant portions of our workforce are 
unable  to  work  effectively,  including  because  of  illness,  quarantines,  or  other  restrictions  in  connection  with  the  COVID-19 
pandemic.

There  is  no  certainty  that  such  measures  will  be  sufficient  to  mitigate  the  risks  posed  by  the  disease,  and  our  ability  to 
perform  certain  functions  could  be  negatively  impacted.  While  the  duration  and  potential  future  impact  of  the  COVID-19 
pandemic on the U.S. economy, and the automotive industry and our industry in particular, are difficult to assess or predict, the 
pandemic  has  resulted  in  disruption  of  financial  markets,  which  may  reduce  our  ability  to  access  capital  or  our  consumers’ 
ability to repay past or future Consumer Loans, and could negatively affect our liquidity and results of operations. In addition, a 
recession or further financial market correction resulting from the COVID-19 pandemic could adversely affect demand for used 
vehicles. A continued disruption in our workforce, decrease in collections from our consumers or decline in Consumer Loan 
assignments could cause a material adverse effect on our financial position, liquidity, and results of operations. 

15

 
The COVID-19 pandemic continues to evolve, and we continue to monitor the situation closely. The ultimate impact of this 
pandemic or a similar health epidemic is highly uncertain and subject to change. The extent of the impact of the COVID-19 
pandemic on our operational and financial performance will depend on future developments, including, but not limited to, the 
duration  of  the  pandemic,  its  severity,  the  actions  to  contain  the  disease  or  mitigate  its  impact,  related  restrictions  on  travel, 
additional federal stimulus measures and enhanced unemployment benefits, if any, and the duration, timing and severity of the 
impact on consumer behavior, including any recession resulting from the pandemic, all of which are uncertain and cannot be 
predicted. An extended period of economic and supply chain disruptions as a result of the COVID-19 pandemic could have a 
material  negative  impact  on  our  business,  financial  position,  liquidity,  and  results  of  operations,  though  the  full  extent  and 
duration is uncertain. The COVID-19 pandemic may also intensify the risks described in the other risk factors disclosed in this 
Form  10-K.  The  COVID-19  pandemic,  or  any  future  outbreak  of  any  contagious  diseases  or  other  public  health  emergency, 
could continue to, and may materially, adversely affect our business, financial condition, liquidity and results of operations.

Our inability to accurately forecast and estimate the amount and timing of future collections could have a material 

adverse effect on results of operations.

Substantially all of the Consumer Loans assigned to us are made to individuals with impaired or limited credit histories. 
Consumer Loans made to these individuals generally entail a higher risk of delinquency, default and repossession and higher 
losses than loans made to consumers with better credit. Since most of our revenue and cash flows from operations are generated 
from  these  Consumer  Loans,  our  ability  to  accurately  forecast  Consumer  Loan  performance  is  critical  to  our  business  and 
financial results. At the time of assignment, we forecast future expected cash flows from the Consumer Loan. Based on these 
forecasts,  which  include  estimates  for  wholesale  vehicle  prices  in  the  event  of  vehicle  repossession  and  sale,  we  make  an 
advance  or  one-time  purchase  payment  to  the  related  Dealer  at  a  level  designed  to  maximize  economic  profit,  a  non-GAAP 
financial  measure.  We  continue  to  forecast  the  expected  collection  rate  of  each  Consumer  Loan  subsequent  to  assignment. 
These forecasts also serve as a critical assumption in our accounting for recognizing finance charge income and determining our 
allowance for credit losses. Please see the Critical Accounting Estimates – Finance Charge Revenue & Allowance for Credit 
Losses section in Item 7 of this Form 10-K, which is incorporated herein by reference. Actual cash flows from any individual 
Consumer Loan are often different from cash flows estimated at the time of assignment. There can be no assurance that our 
forecasts  will  be  accurate  or  that  Consumer  Loan  performance  will  be  as  expected.  In  periods  with  changing  economic 
conditions, accurately forecasting the performance of Consumer Loans is more difficult. In the event that our forecasts are not 
accurate, our financial position, liquidity and results of operations could be materially adversely affected.

Due  to  competition  from  traditional  financing  sources  and  non-traditional  lenders,  we  may  not  be  able  to  compete 
successfully.

The  automobile  finance  market  for  consumers  who  do  not  qualify  for  conventional  automobile  financing  is  large  and 
highly competitive. The market is served by a variety of companies including “buy here, pay here” dealerships. The market is 
also currently served by banks, captive finance affiliates of automobile manufacturers, credit unions and independent finance 
companies both publicly and privately owned. Many of these companies are much larger and have greater financial resources 
than  are  available  to  us,  and  many  have  long  standing  relationships  with  automobile  dealerships.  Providers  of  automobile 
financing have traditionally competed based on the interest rate charged, the quality of credit accepted, the flexibility of loan 
terms offered and the quality of service provided to dealers and consumers. We may be unable to compete successfully in the 
automobile finance market or, due to the intense competition in this market, our results of operations, cash flows and financial 
condition may be adversely affected as we adjust our business in response to competitive pressures. Increasing advance rates on 
Loans  has  the  impact  of  reducing  the  return  on  capital  we  expect  to  earn  on  Loans.  Additionally,  if  we  are  unsuccessful  in 
maintaining and expanding our relationships with Dealers, we may be unable to accept Consumer Loans in the volume and on 
the terms that we anticipate.

16

Reliance on third parties to administer our ancillary product offerings could adversely affect our business and financial 
results.

We have relationships with TPPs to administer vehicle service contracts and GAP underwritten by third party insurers and 
financed  by  us.  We  depend  on  these  TPPs  to  evaluate  and  pay  claims  in  an  accurate  and  timely  manner.  We  also  have  a 
relationship with a TPP to administer GPS-SID.  If our relationships with these TPPs were modified, disrupted, or terminated, 
we would need to obtain these services from an alternative administrator or provide them using our internal resources. We may 
be unable to replace these TPPs with a suitable alternative in a timely and efficient manner on terms we consider acceptable, or 
at  all.  In  the  event  we  were  unable  to  effectively  administer  our  ancillary  products  offerings,  we  may  need  to  eliminate  or 
suspend  our  ancillary  product  offerings  from  our  future  business,  we  may  experience  a  decline  in  the  performance  of  our 
Consumer  Loans,  our  reputation  in  the  marketplace  could  be  undermined,  and  our  financial  position,  liquidity  and  results  of 
operations could be adversely affected.

We are dependent on our senior management and the loss of any of these individuals or an inability to hire additional 
team members could adversely affect our ability to operate profitably.

Our senior management average over 16 years of experience with us. Our success is dependent upon the management and 
the  leadership  skills  of  this  team.  In  addition,  competition  from  other  companies  to  hire  our  team  members  possessing  the 
necessary  skills  and  experience  required  could  contribute  to  an  increase  in  team  member  turnover.  The  loss  of  any  of  these 
individuals or an inability to attract and retain additional qualified team members could adversely affect us. There can be no 
assurance that we will be able to retain our existing senior management or attract additional qualified team members.

Our reputation is a key asset to our business, and our business may be affected by how we are perceived in the 
marketplace.

Our reputation is a key asset to our business. Our ability to attract consumers through our Dealers is highly dependent upon 
external  perceptions  of  our  level  of  service,  trustworthiness,  business  practices  and  financial  condition.  Negative  publicity 
regarding these matters could damage our reputation among existing and potential consumers and Dealers, which could make it 
difficult for us to attract new consumers and Dealers and maintain existing Dealers. Adverse developments with respect to our 
industry  may  also,  by  association,  negatively  impact  our  reputation  or  result  in  greater  regulatory  or  legislative  scrutiny  or 
litigation against us.

The concentration of our Dealers in several states could adversely affect us.

Dealers  are  located  throughout  the  United  States.  During  the  year  ended  December  31,  2021,  our  five  largest  states 
(measured by advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made 
to  Dealers  to  purchase  Consumer  Loans  assigned  under  our  Purchase  Program)  contained  30.5%  of  our  Dealers.  While  we 
believe  we  have  a  diverse  geographic  presence,  for  the  near  term,  we  expect  that  significant  amounts  of  Consumer  Loan 
assignments  will  continue  to  be  generated  by  Dealers  in  these  five  states  due  to  the  number  of  Dealers  in  these  states  and 
currently prevailing economic, demographic, regulatory, competitive and other conditions in these states. Changes to conditions 
in  these  states  could  lead  to  an  increase  in  Dealer  attrition  or  a  reduction  in  demand  for  our  service  that  could  materially 
adversely affect our financial position, liquidity and results of operations. 

Reliance on our outsourced business functions could adversely affect our business.

We outsource certain business functions to third party service providers, which increases our operational complexity and 
decreases our control. We rely on these service providers to provide a high level of service and support, which subjects us to 
risks associated with inadequate or untimely service. In addition, if these outsourcing arrangements were not renewed or were 
terminated or the services provided to us were otherwise disrupted, we would have to obtain these services from an alternative 
provider or provide them using our internal resources. We may be unable to replace, or be delayed in replacing these sources 
and  there  is  a  risk  that  we  would  be  unable  to  enter  into  a  similar  agreement  with  an  alternate  provider  on  terms  that  we 
consider favorable or in a timely manner. In the future, we may outsource additional business functions. If any of these or other 
risks related to outsourcing were realized, our financial position, liquidity and results of operations could be adversely affected.

17

Our ability to hire and retain foreign information technology personnel could be hindered by immigration restrictions.

A  significant  portion  of  our  information  technology  team  is  composed  of  foreign  nationals  whose  ability  to  work  for  us 
depends  on  obtaining  the  necessary  H-1B  visas.  The  H-1B  visa  category  allows  U.S.  employers  to  hire  qualified  foreign 
nationals to perform services in specialty occupations that require the attainment of at least a bachelor’s degree or its equivalent. 
Our ability to hire and retain these foreign nationals and their ability to remain and work in the United States are affected by 
various laws and regulations, including limitations on the number of available H-1B visas, which the U.S. government allocates 
by lottery. Changes in the laws or regulations affecting the availability, allocation and/or cost of H-1B visas, eligibility for the 
H-1B  visa  category,  or  otherwise  affecting  the  admission  or  retention  of  skilled  foreign  nationals  by  U.S.  employers,  or  any 
increase in demand for H-1B visas relative to the limited supply of those visas, may adversely affect our ability to hire or retain 
foreign information technology personnel and may, as a result, increase our operating costs and impair our business operations.

We may be unable to execute our business strategy due to current economic conditions.

Our financial position, liquidity and results of operations depend on management’s ability to execute our business strategy. 
Key  factors  involved  in  the  execution  of  our  business  strategy  include  achieving  our  desired  Consumer  Loan  assignment 
volume, continued and successful use of CAPS and pricing strategy, the use of effective credit risk management techniques and 
servicing  strategies,  continued  investment  in  technology  to  support  operating  efficiency  and  continued  access  to  funding  and 
liquidity sources. Although our pricing strategy is intended to maximize the amount of economic profit we generate, within the 
confines of capital and infrastructure constraints, there can be no assurance that this strategy will have its intended effect. Please 
see the Consumer Loan Volume section in Item 7 of this Form 10-K, which is incorporated herein by reference. Our failure or 
inability to execute any element of our business strategy could materially adversely affect our financial position, liquidity and 
results of operations.

Adverse changes in economic conditions, the automobile or finance industries, or the non-prime consumer market could 
adversely affect our financial position, liquidity and results of operations, the ability of key vendors that we depend on 
to supply us with services, and our ability to enter into future financing transactions.

We are subject to general economic conditions which are beyond our control. During periods of economic slowdown or 
recession,  delinquencies,  defaults,  repossessions  and  losses  may  increase  on  our  Consumer  Loans  and  Consumer  Loan 
prepayments may decline. These periods are also typically accompanied by decreased consumer demand for automobiles and 
declining  values  of  automobiles  securing  outstanding  Consumer  Loans,  which  weakens  collateral  coverage  and  increases  the 
amount of loss in the event of default. Significant increases in the inventory of used automobiles during periods of economic 
recession  may  also  depress  the  prices  at  which  repossessed  automobiles  may  be  sold  or  delay  the  timing  of  these  sales. 
Additionally,  higher  gasoline  prices,  increased  focus  on  climate-related  initiatives  and  regulation,  declining  stock  market 
values, unstable real estate values, resets of adjustable rate mortgages to higher interest rates, increasing unemployment levels, 
general availability of consumer credit or other factors that impact consumer confidence or disposable income could increase 
loss frequency and decrease consumer demand for automobiles as well as weaken collateral values of automobiles. Because our 
business is focused on consumers who do not qualify for conventional automobile financing, the actual rates of delinquencies, 
defaults, repossessions and losses on our Consumer Loans could be higher than those experienced in the general automobile 
finance industry, and could be more dramatically affected by a general economic downturn.

We rely on Dealers to originate Consumer Loans for assignment under our programs. High levels of Dealer attrition, due to 
a general economic downturn or otherwise, could materially adversely affect our operations. In addition, we rely on vendors to 
provide us with services we need to operate our business. Any disruption in our operations due to the untimely or discontinued 
supply  of  these  services  could  substantially  adversely  affect  our  operations.  Finally,  during  an  economic  slowdown  or 
recession, our servicing costs may increase without a corresponding increase in finance charge revenue. Any sustained period 
of increased delinquencies, defaults, repossessions or losses or increased servicing costs could also materially adversely affect 
our financial position, liquidity and results of operations and our ability to enter into future financing transactions.

Technological advancements or changes to trends in the automobile industry such as new autonomous driving technologies 
or  car-  and  ride-sharing  programs  could  decrease  consumer  demand  for  automobiles.  Decreased  consumer  demand  for 
automobiles could negatively impact demand for our financing programs as well as weaken collateral values of automobiles, 
which could materially adversely affect our financial position, liquidity and results of operations.

18

Natural  disasters,  climate  change,  acts  of  war,  terrorist  attacks  and  threats  or  the  escalation  of  military  activity  in 
response to these attacks or otherwise may negatively affect our business, financial condition and results of operations.

Natural disasters, climate change, acts of war, terrorist attacks and the escalation of military activity in response to these 
attacks or otherwise may have negative and significant effects, such as imposition of increased security measures, changes in 
applicable  laws,  market  disruptions  and  job  losses.  These  events  may  have  an  adverse  effect  on  the  economy  in  general. 
Moreover, the potential for future terrorist attacks and the national and international responses to these threats could affect the 
business in ways that cannot be predicted. The effect of any of these events or threats could have a material adverse effect on 
our business, financial condition and results of operations.

Governmental or market responses to climate change and related environmental issues could have a material adverse 
effect on our business.

Governments have become increasingly focused on the effects of climate change and related environmental issues. How 
governments  act  to  mitigate  climate  and  related  environmental  risks,  as  well  as  associated  changes  in  the  behavior  and 
preferences of businesses and consumers, could have an adverse effect on our business and results of operations. We could, for 
example, experience decreased consumer demand for gasoline-powered automobiles and declining values of gasoline-powered 
automobiles securing outstanding Consumer Loans, which would weaken collateral coverage and increase the amount of loss in 
the event of default. Further, we may be compelled to change our business practices or our operational processes, and we could 
have less access to capital or face a higher cost of capital, because of climate- or environmental-driven changes in applicable 
law or due to related political, social or market pressure. It is possible as well that changes in climate and related environmental 
risks,  perceptions  of  them,  and  governmental  responses  to  them  may  occur  more  rapidly  than  our  ability  to  adapt  without 
disrupting our business which could have a material adverse effect on our financial position and results of operations.

A small number of our shareholders have the ability to significantly influence matters requiring shareholder approval 
and such shareholders have interests which may conflict with the interests of our other security holders.

As  of  December  31,  2021,  based  on  filings  made  with  the  SEC  and  other  information  made  available  to  us,  Prescott 
General Partners, LLC and its affiliates beneficially owned 18.3% of our common stock, Jill Foss Watson beneficially owned 
15.4%  of  our  common  stock  and  Allan  V.  Apple  beneficially  owned  12.6%  of  our  common  stock.  As  a  result,  these 
shareholders  are  able  to  significantly  influence  matters  presented  to  shareholders,  including  the  election  and  removal  of 
directors, the approval of significant corporate transactions, such as any reclassification, reorganization, merger, consolidation 
or sale of all or substantially all of our assets, and the control of our management and affairs, including executive compensation 
arrangements. Their interests may conflict with the interests of our other security holders.

.

Capital and Liquidity Risks

.

We may be unable to continue to access or renew funding sources and obtain capital needed to maintain and grow our 
business.

We  use  debt  financing  to  maintain  and  grow  our  business.  We  currently  utilize  the  following  primary  forms  of  debt 
financing:  (1)  a  revolving  secured  line  of  credit;  (2)  revolving  secured  warehouse  (“Warehouse”)  facilities;  (3)  asset-backed 
secured financings (“Term ABS”); and (4) senior notes. We cannot guarantee that the revolving secured line of credit or the 
Warehouse facilities will continue to be available beyond their current maturity dates, on acceptable terms, or at all, or that we 
will be able to obtain additional financing on acceptable terms or at all. The availability of additional financing will depend on a 
variety of factors such as market conditions, the general availability of credit, our financial position, our results of operations, 
and the capacity for additional borrowing under our existing financing arrangements. If our various financing alternatives were 
to become limited or unavailable, we may be unable to maintain or grow Consumer Loan volume at the level that we anticipate 
and our operations could be materially adversely affected.

19

The terms of our debt limit how we conduct our business.

The agreements that govern our debt contain covenants that restrict our ability to, among other things:

incur and guarantee debt;
pay dividends or make other distributions on or redeem or repurchase our stock;

•
•
• make investments or acquisitions;
•
•
• merge with or into other companies; and
•

create liens on our assets;
sell assets;

enter into transactions with stockholders and other affiliates.

Some of our debt agreements also impose requirements that we maintain specified financial measures not in excess of, or 
not below, specified levels. In particular, our revolving credit facility requires, among other things, that we maintain (i) as of the 
end  of  each  fiscal  quarter,  a  ratio  of  consolidated  funded  debt  less  unrestricted  cash  and  cash  equivalents  to  consolidated 
tangible  net  worth  at  or  below  a  specified  maximum;  (ii)  as  of  the  end  of  each  fiscal  quarter  calculated  for  the  two  fiscal 
quarters then ending, consolidated net income, as defined in the agreements, of not less than a specified minimum; and (iii) as 
of the end of each fiscal quarter, a ratio of consolidated income available for fixed charges for the period of four consecutive 
fiscal quarters most recently ended to consolidated fixed charges, as defined in the agreements, for that period of not less than a 
specified  minimum.  These  covenants  limit  the  manner  in  which  we  can  conduct  our  business  and  could  prevent  us  from 
engaging in favorable business activities or financing future operations and capital needs and impair our ability to successfully 
execute our strategy and operate our business.

A breach of any of the covenants in our debt instruments would result in an event of default thereunder if not promptly 
cured or waived. Any continuing default would permit the creditors to accelerate the related debt, which could also result in the 
acceleration of other debt containing a cross-acceleration or cross-default provision. In addition, an event of default under our 
revolving credit facility would permit the lenders thereunder to terminate all commitments to extend further credit under our 
revolving  credit  facility.  Furthermore,  if  we  were  unable  to  repay  the  amounts  due  and  payable  under  our  revolving  credit 
facility or other secured debt, the lenders thereunder could cause the collateral agent to proceed against the collateral securing 
that  debt.    In  the  event  our  creditors  accelerate  the  repayment  of  our  debt,  there  can  be  no  assurance  that  we  would  have 
sufficient assets to repay that debt, and our financial condition, liquidity and results of operations would suffer.

A violation of the terms of our Term ABS facilities or Warehouse facilities could have a material adverse impact on our 
operations.

Under our Term ABS facilities and our Warehouse facilities, (1) we have various obligations and covenants as servicer and 
custodian of the Consumer Loans contributed thereto and in our individual capacity and (2) the special purpose subsidiaries to 
which  we  contribute  Consumer  Loans  have  various  obligations  and  covenants.  A  violation  of  any  of  these  obligations  or 
covenants by us or the special purpose subsidiaries, respectively, may result in our being unable to obtain additional funding 
under our Warehouse facilities, the termination of our servicing rights and the loss of servicing fees, and may result in amounts 
outstanding under our Term ABS financings and our Warehouse facilities becoming immediately due and payable. In addition, 
the violation of any financial covenant under our revolving secured line of credit facility is an event of default or termination 
event under certain of the Term ABS facilities and our Warehouse facilities. The lack of availability from any or all of these 
Term ABS facilities and Warehouse facilities may have a material adverse effect on our financial position, liquidity, and results 
of operations.

20

Our substantial debt could negatively impact our business, prevent us from satisfying our debt obligations and 
adversely affect our financial condition.

We have a substantial amount of debt, which could have negative consequences, including the following:

•

•

•

•
•
•

our ability to obtain additional financing for Consumer Loan assignments, working capital, debt refinancing or other 
purposes could be impaired;
a substantial portion of our cash flows from operations will be dedicated to paying principal and interest on our debt, 
reducing funds available for other purposes;
we  may  be  vulnerable  to  interest  rate  increases,  as  some  of  our  borrowings,  including  those  under  our  revolving 
credit facility, bear interest at variable rates;
we could be more vulnerable to adverse developments in our industry or in general economic conditions;
we may be restricted from taking advantage of business opportunities or making strategic acquisitions; and
we  may  be  limited  in  our  flexibility  in  planning  for,  or  reacting  to,  changes  in  our  business  and  the  industries  in 
which we operate.

We may not be able to generate sufficient cash flows to service our outstanding debt and fund operations and may be 
forced to take other actions to satisfy our obligations under such debt.

Our  ability  to  make  payments  of  principal  and  interest  on  indebtedness  will  depend  in  part  on  our  cash  flows  from 
operations, which are subject to economic, financial, competitive and other factors beyond our control. We cannot assure you 
that we will maintain a level of cash flows from operations sufficient to permit us to meet our debt service obligations. If we are 
unable to generate sufficient cash flows from operations to service our debt, we may be required to sell assets, refinance all or a 
portion of our existing debt or obtain additional financing. There can be no assurance that any refinancing will be possible or 
that any asset sales or additional financing can be completed on acceptable terms or at all.

Interest rate fluctuations may adversely affect our borrowing costs, profitability and liquidity.

Our profitability may be directly affected by the level of and fluctuations in interest rates, whether caused by changes in 
economic  conditions  or  other  factors,  which  affect  our  borrowing  costs.  Our  profitability  and  liquidity  could  be  materially 
adversely affected during any period of higher interest rates. We monitor the interest rate environment and employ strategies 
designed to partially mitigate the impact of increases in interest rates. We can provide no assurance, however, that our strategies 
will mitigate the impact of increases in interest rates.

The phaseout of the London Interbank Offered Rate (“LIBOR”), or the replacement of LIBOR with a different 
reference rate, could result in a material adverse effect on our business.

In  July  2017,  the  United  Kingdom  Financial  Conduct  Authority,  or  the  FCA  (the  authority  that  regulates  LIBOR), 
announced  that  it  would  phase  out  LIBOR  by  the  end  of  2021.  The  FCA-regulated  and  authorized  administrator  of  LIBOR 
indicated in 2020 that U.S.-dollar LIBOR for certain maturities would continue to be available until the end of June 2023. It is 
unclear whether new methods of calculating LIBOR will be established or if alternative rates or benchmarks will be adopted. 
Our revolving secured line of credit, certain of our Warehouse facilities, one of our Term ABS financings and our interest rate 
cap agreements utilize LIBOR as a benchmark for calculating the applicable interest rates. We have entered into amendments 
for  certain  of  those  LIBOR-based  facilities  to  provide  for  transitioning  to  a  LIBOR  alternative.  Changes  in  the  method  of 
calculating LIBOR, the elimination of LIBOR or the replacement of LIBOR with an alternative rate or benchmark, such as the 
Secured  Overnight  Financing  Rate,  may  require  us  to  renegotiate  or  amend  those  facilities  that  do  not  already  provide  for 
transitioning to a LIBOR alternative and, even if applied in a manner consistent with any transition provisions, may adversely 
affect the interest rates available to us and result in higher borrowing costs. Such higher borrowing costs or any other similar 
increases in the cost of capital to us resulting from the phaseout or replacement of LIBOR could materially adversely affect our 
financial position, liquidity and results of operations. 

21

 
Reduction in our credit rating could increase the cost of our funding from, and restrict our access to, the capital markets 
and adversely affect our liquidity, financial condition and results of operations.

Credit  rating  agencies  evaluate  us,  and  their  ratings  of  our  debt  and  creditworthiness  are  based  on  a  number  of  factors. 
These factors include our financial strength and other factors not entirely within our control, including conditions affecting the 
financial services industry generally. As the financial services industry and the financial markets periodically face difficulties, 
there can be no assurance that we will maintain our current ratings. Failure to maintain those ratings could, among other things, 
adversely limit our access to the capital markets and affect the cost and other terms upon which we are able to obtain financing.

We may incur substantially more debt and other liabilities. This could exacerbate further the risks associated with our 
current debt levels.

We  may  be  able  to  incur  substantial  additional  debt  in  the  future.  Although  the  terms  of  our  debt  instruments  contain 
restrictions on our ability to incur additional debt, these restrictions are subject to exemptions that could permit us to incur a 
substantial amount of additional debt. In addition, our debt instruments do not prevent us from incurring liabilities that do not 
constitute  indebtedness  as  defined  for  purposes  of  those  debt  instruments.  If  new  debt  or  other  liabilities  are  added  to  our 
current debt levels, the risks associated with our having substantial debt could intensify.

The  conditions  of  the  U.S.  and  international  capital  markets  may  adversely  affect  lenders  with  which  we  have 
relationships, causing us to incur additional costs and reducing our sources of liquidity, which may adversely affect our 
financial position, liquidity and results of operations.

Periodically, there has been uncertainty in the global capital markets and the overall economy. Such uncertainty can result 
in  disruptions  in  the  financial  sector  and  affect  lenders  with  which  we  have  relationships.  Disruptions  in  the  financial  sector 
may increase our exposure to credit risk and adversely affect the ability of lenders to perform under the terms of their lending 
arrangements with us. Failure by our lenders to perform under the terms of our lending arrangements could cause us to incur 
additional costs that may adversely affect our liquidity, financial condition and results of operations. There can be no assurance 
that future disruptions in the financial sector will not occur that could have similar adverse effects on our business.

Information Technology and Cybersecurity Risks

Our dependence on technology could have a material adverse effect on our business.

All  Consumer  Loans  submitted  to  us  for  assignment  are  processed  through  our  internet-based  CAPS  application,  which 
enables  our  Dealers  to  interact  with  our  proprietary  credit  scoring  system.  Our  Consumer  Loan  servicing  platform  is  also 
technology  based.  We  rely  on  these  systems  to  record  and  process  significant  amounts  of  data  quickly  and  accurately  and 
believe  that  these  systems  provide  us  with  a  competitive  advantage.  All  of  these  systems  are  dependent  upon  computer  and 
telecommunications equipment, software systems and Internet access. The temporary or permanent loss of any components of 
these systems through hardware failures, software errors, operating malfunctions, the vulnerability of the Internet or otherwise 
could  interrupt  our  business  operations,  harm  our  business  and  adversely  affect  our  competitive  advantage.  In  addition,  our 
competitors could create or acquire systems similar to ours, which would adversely affect our competitive advantage. 

Our systems, and the equipment, software and Internet access on which they depend, may be subject to cyber attacks, 
security breaches and other cybersecurity incidents. Although the cybersecurity incidents we have experienced to date have not 
had a material effect on our business, financial condition or results of operations, there can be no assurance that cybersecurity 
incidents will not have a material adverse effect on us in the future.

We  rely  on  a  variety  of  measures  to  protect  our  technology  and  proprietary  information,  including  copyrights  and  a 
comprehensive information security program. However, these measures may not prevent misappropriation or infringement of 
our intellectual property or proprietary information, which would adversely affect us. In addition, our competitors or other third 
parties may allege that our systems, processes or technologies infringe their intellectual property rights.

Our  ability  to  integrate  computer  and  telecommunications  technologies  into  our  business  is  essential  to  our  success. 
Computer and telecommunications technologies are evolving rapidly and are characterized by short product life cycles. We may 
not  be  successful  in  anticipating,  managing  or  adopting  technological  changes  on  a  timely  basis.  While  we  believe  that  our 
existing  information  systems  are  sufficient  to  meet  our  current  demands  and  continued  expansion,  our  future  growth  may 
require additional investment in these systems. We cannot assure that adequate capital resources will be available to us at the 
appropriate time.

22

Our  use  of  electronic  contracts  could  impact  our  ability  to  perfect  our  ownership  or  security  interest  in  Consumer 
Loans.

Our systems permit origination and assignment of Consumer Loans in electronic form. We have engaged a TPP to facilitate 
the  process  of  creating,  establishing  control  of  and  storing  electronic  contracts  in  a  manner  that  enables  us  to  perfect  our 
ownership or security interest in the electronic contracts by satisfying the requirements for “control” of electronic chattel paper 
under the Uniform Commercial Code.

Although the law governing the perfection of ownership and security interests in electronic contracts was enacted in 2001, 
the statutory requirements for the relevant control arrangements have not been meaningfully tested in court. In addition, market 
practices regarding control of electronic contracts are still developing. As a result, there is a risk that the systems employed by 
us or any TPP to maintain control of the electronic contracts may not be sufficient as a matter of law to give us a perfected 
ownership  or  security  interest  in  the  Consumer  Loans  evidenced  by  electronic  contracts.  In  addition,  technological  failure, 
including failure in the security or access restrictions with respect to the systems, and operational failure, such as the failure to 
implement  and  maintain  adequate  internal  controls  and  procedures,  could  also  affect  our  ability  to  obtain  or  maintain  a 
perfected  ownership  or  security  interest  in  the  Consumer  Loans  evidenced  by  electronic  contracts  (or  the  priority  of  such 
interests).  Our  failure  or  inability  to  perfect  our  ownership  or  security  interest  in  the  Consumer  Loans  could  materially 
adversely affect our financial position, liquidity and results of operations.

Failure  to  properly  safeguard  confidential  consumer  and  team  member  information  could  subject  us  to  liability, 
decrease our profitability and damage our reputation.

In the ordinary course of our business, we collect and store sensitive data, including our proprietary business information 
and personally identifiable information of our consumers and team members, on our computer networks. The secure processing, 
maintenance and transmission of this information is critical to our operations and business strategy.

If third parties or our team members are able to breach our network security, the network security of a third party that we 
share  information  with  or  otherwise  misappropriate  our  consumers’  and  team  members’  personal  information,  or  if  we  give 
third parties or our team members improper access to our consumers’ and team members’ personal information, we could be 
subject  to  liability.  This  liability  could  include  identity  theft  or  other  similar  fraud-related  claims.  This  liability  could  also 
include  claims  for  other  misuses  or  losses  of  personal  information,  including  for  unauthorized  marketing  purposes.  Other 
liabilities could include claims alleging misrepresentation of our privacy and data security practices.

We rely on encryption and authentication technology licensed from third parties to provide the security and authentication 
necessary  to  secure  online  transmission  of  confidential  consumer  and  team  member  information.  Advances  in  computer 
capabilities, new discoveries in the field of cryptography or other events or developments may result in a compromise or breach 
of  the  algorithms  that  we  use  to  protect  sensitive  consumer  transaction  data.  A  party  who  is  able  to  circumvent  our  security 
measures could misappropriate proprietary information or cause interruptions in our operations. We may be required to expend 
capital  and  other  resources  to  protect  against,  or  alleviate  problems  caused  by,  security  breaches  or  other  cybersecurity 
incidents. Although we have experienced cybersecurity incidents from time to time that have not had a material effect on our 
business,  financial  condition  or  results  of  operations,  there  can  be  no  assurance  that  a  cyber  attack,  security  breach  or  other 
cybersecurity incident will not have a material adverse effect on us in the future. Our security measures are designed to protect 
against security breaches, but our failure to prevent security breaches could subject us to liability, decrease our profitability and 
damage our reputation.

23

Legal and Regulatory Risks

Litigation we are involved in from time to time may adversely affect our financial condition, results of operations and 
cash flows.

As  a  result  of  the  consumer-oriented  nature  of  the  industry  in  which  we  operate  and  uncertainties  with  respect  to  the 
application of various laws and regulations in some circumstances, we are subject to various consumer claims, litigation and 
regulatory  investigations  seeking  damages,  fines  and  statutory  penalties,  based  upon,  among  other  things,  usury,  disclosure 
inaccuracies, wrongful repossession, violations of bankruptcy stay provisions, certificate of title disputes, fraud and breach of 
contract. As the assignee of Consumer Loans originated by Dealers, we may also be named as a co-defendant in lawsuits filed 
by  consumers  principally  against  Dealers.  We  may  also  have  disputes  and  litigation  with  Dealers.  The  claims  may  allege, 
among other theories of liability, that we breached our Dealer servicing agreement. We may also have disputes and litigation 
with  vendors  and  other  third  parties.  The  claims  may  allege,  among  other  theories  of  liability,  that  we  breached  a  license 
agreement  or  contract.  The  damages,  fines  and  penalties  that  may  be  claimed  by  consumers,  regulatory  agencies,  Dealers, 
vendors  or  other  third  parties  in  these  types  of  matters  can  be  substantial.  The  relief  requested  by  plaintiffs  varies  but  may 
include requests for compensatory, statutory and punitive damages and injunctive relief, and plaintiffs may seek treatment as 
purported class actions. A significant judgment against us in connection with any litigation or arbitration could have a material 
adverse effect on our financial position, liquidity and results of operations.

For  a  description  of  significant  litigation  to  which  we  are  a  party,  see  Note  16  to  the  consolidated  financial  statements 

contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

Changes  in  tax  laws  and  the  resolution  of  uncertain  income  tax  matters  could  have  a  material  adverse  effect  on  our 
results of operations and cash flows from operations.

We are subject to income tax in many of the various jurisdictions in which we operate. Increases in statutory income tax 
rates and other adverse changes in applicable law in these jurisdictions could have an adverse effect on our results of operations. 
In the ordinary course of business, there are transactions and calculations where the ultimate tax determination is uncertain. At 
any one time, multiple tax years are subject to audit by various taxing jurisdictions. We provide reserves for potential payments 
of tax to various tax authorities related to uncertain tax positions. Please see the Critical Accounting Estimates – Uncertain Tax 
Positions section in Item 7 of this Form 10-K, which is incorporated herein by reference. We adjust these liabilities as a result 
of changing facts and circumstances; however, due to the complexity of some of these uncertainties, the ultimate resolution may 
result  in  a  payment  that  is  materially  different  from  our  current  estimate  of  the  tax  liabilities.  Such  payments  could  have  a 
material adverse effect on our results of operations and cash flows from operations.

The regulations to which we are or may become subject could result in a material adverse effect on our business.

Reference should be made to Item 1. Business “Regulation” for a discussion of regulatory risk factors.

ITEM 1B. 

UNRESOLVED STAFF COMMENTS

None.

ITEM 2. 

PROPERTIES

Our  headquarters  is  located  in  Southfield,  Michigan,  in  an  office  building  we  purchased  in  1993,  which  includes 
approximately 136,000 square feet of space. We also own a second office building in Southfield that we purchased in 2018, 
which includes approximately 297,000 square feet of space. We have a mortgage loan from a commercial bank that is secured 
by a first mortgage lien on the second office property.

We  lease  approximately  31,000  square  feet  of  office  space  in  Henderson,  Nevada.  The  lease,  which  includes  a  renewal 
option, expires in December 2022. Additionally, there currently is a significant amount of unoccupied office space available for 
lease in the markets where we operate.

24

ITEM 3. 

LEGAL PROCEEDINGS

In the normal course of business and as a result of the consumer-oriented nature of the industry in which we operate, we 
and  other  industry  participants  are  frequently  subject  to  various  consumer  claims,  litigation  and  regulatory  investigations 
seeking damages, fines and statutory penalties. The claims allege, among other theories of liability, violations of state, federal 
and foreign truth-in-lending, credit availability, credit reporting, consumer protection, warranty, debt collection, insurance and 
other consumer-oriented laws and regulations, including claims seeking damages for alleged physical and mental harm relating 
to  the  repossession  and  sale  of  consumers’  vehicles  and  other  debt  collection  activities.  As  the  assignee  of  Consumer  Loans 
originated by Dealers, we may also be named as a co-defendant in lawsuits filed by consumers principally against Dealers. We 
may also have disputes and litigation with Dealers. The claims may allege, among other theories of liability, that we breached 
our Dealer servicing agreement. We may also have disputes and litigation with vendors and other third parties. The claims may 
allege, among other theories of liability, that we breached a license agreement or contract. The damages, fines and penalties that 
may  be  claimed  by  consumers,  regulatory  agencies,  Dealers,  vendors  or  other  third  parties  in  these  types  of  matters  can  be 
substantial. The relief requested by plaintiffs varies but may include requests for compensatory, statutory and punitive damages 
and injunctive relief, and plaintiffs may seek treatment as purported class actions. An adverse ultimate disposition in any action 
to which we are a party or otherwise subject could have a material adverse impact on our financial position, liquidity and results 
of operations. 

For  a  description  of  significant  litigation  to  which  we  are  a  party,  see  Note  16  to  the  consolidated  financial  statements 

contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

ITEM 4. 

MINE SAFETY DISCLOSURES

Not applicable.

25

ITEM  5. 

MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER  MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES

PART II

Market Information

Our common stock is traded on The Nasdaq Global Select Market® under the symbol “CACC”.

Holders

As of February 3, 2022, we had 90 shareholders of record of our common stock.

Stock Performance Graph

The  following  graph  compares  the  percentage  change  in  the  cumulative  total  shareholder  return  on  our  common  stock 
during  the  period  beginning  January  1,  2017  and  ending  on  December  31,  2021  with  the  cumulative  total  return  on  the 
NASDAQ Composite Index and a peer group index based upon approximately 100 companies included in the Dow Jones U.S. 
Financial Services Index. The comparison assumes that $100 was invested on January 1, 2017 in our common stock and in the 
foregoing indices and assumes the reinvestment of dividends.

Source: Zacks Investment Research, Inc. Used with permission. All rights reserved. Copyright 1980-2022. 
Index Data: Copyright NASDAQ OMX, Inc. Used with permission. All rights reserved. 
Index Data: Copyright Dow Jones, Inc. Used with permission. All rights reserved.

26

Stock Repurchases

The following table summarizes our stock repurchases for the three months ended December 31, 2021:

ISSUER PURCHASES OF EQUITY SECURITIES

Period

Total Number of 
Shares Purchased

Average Price Paid 
per Share

Total Number of 
Shares Purchased as 
Part of Publicly 
Announced Plans or 
Programs (1)

Maximum Number of 
Shares that May Yet 
Be Purchased Under 
the Plans or 
Programs (1)

October 1 through October 31, 2021

November 1 through November 30, 2021

December 1 through December 31, 2021

271,908  $ 
158,359 

176,042 
606,309  $ 

603.33 

634.57 

643.61 

623.19 

271,908 

158,359 

176,042 

606,309 

1,959,951 

1,801,592 

1,625,550 

(1) On March 5, 2020, our board of directors authorized the repurchase by us from time to time of up to three million shares of our common stock (the 
"March 2020 Authorization"). The March 2020 Authorization, which was announced on March 11, 2020, did not have a specified expiration date. On 
September 28, 2021, our board of directors authorized the repurchase by us from time to time of up to two million shares of our common stock (the 
"September 2021 Authorization") in addition to the March 2020 Authorization. The September 2021 Authorization, which was announced on October 
1, 2021, does not have a specified expiration date. Repurchases under the September 2021 Authorization may be made in the open market, through 
privately  negotiated  transactions,  through  block  trades,  pursuant  to  trading  plans  adopted  in  accordance  with  Rule  10b5‑1  under  the  Securities 
Exchange Act of 1934 or otherwise. 

ITEM 6.

[RESERVED]

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 7. 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS 
OF OPERATIONS

The following discussion and analysis should be read in conjunction with the consolidated financial statements and related 

notes contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

Overview

We offer financing programs that enable automobile dealers to sell vehicles to consumers, regardless of their credit history. 
Our financing programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to 
consumers who otherwise could not obtain financing; from repeat and referral sales generated by these same customers; and 
from  sales  to  customers  responding  to  advertisements  for  our  financing  programs,  but  who  actually  end  up  qualifying  for 
traditional financing.

For the year ended December 31, 2021, consolidated net income was $958.3 million, or $59.52 per diluted share, compared 
to  $421.0  million,  or  $23.47  per  diluted  share,  for  the  same  period  in  2020.  The  increase  in  consolidated  net  income  was 
primarily due to a decrease in provision for credit losses and an increase in finance charges. The decrease in provision for credit 
losses was primarily due to an improvement in Consumer Loan performance and a decrease in new Consumer Loan assignment 
volume. The increase in finance charges was primarily due to an increase in the average yield on our Loan portfolio, which was 
primarily the result of the adoption of the current expected credit loss (“CECL”) accounting standard on January 1, 2020. Our 
results for the year ended December 31, 2021 included:

•

•

•

•

An  increase  in  forecasted  collection  rates  for  Consumer  Loans  assigned  in  2017  through  2021,  which  increased 
forecasted net cash flows from our loan portfolio by $326.1 million.
Forecasted  profitability  per  Consumer  Loan  assignment  that  exceeded  our  initial  estimate  for  Consumer  Loans 
assigned in 2021 and significantly exceeded our initial estimates for Consumer Loans assigned in 2018 through 2020.
A decline in Consumer Loan assignment volume, as unit and dollar volumes declined 21.4% and 13.0%, respectively, 
as compared to 2020.
Stock  repurchases  of  approximately  2.9  million  shares,  which  represented  16.8%  of  the  shares  outstanding  at  the 
beginning of the year.

For the year ended December 31, 2020, consolidated net income was $421.0 million, or $23.47 per diluted share, compared 
to  $656.1  million,  or  $34.57  per  diluted  share,  for  the  same  period  in  2019.  The  decrease  in  consolidated  net  income  was 
primarily  due  to  an  increase  in  provision  for  credit  losses  primarily  due  to  the  adoption  of  CECL  on  January  1,  2020.  Our 
results for the year ended December 31, 2020 included:

•

•

•

•

A  decrease  in  forecasted  collection  rates  for  Consumer  Loans  assigned  in  2015  through  2019  and  an  increase  in 
forecasted collection rates for Consumer Loans assigned in 2020, which decreased forecasted net cash flows from our 
loan portfolio by $46.3 million.
Forecasted  profitability  per  Consumer  Loan  assignment  that  exceeded  our  initial  estimate  for  Consumer  Loans 
assigned in 2018 and 2019 and significantly exceeded our initial estimates for Consumer Loans assigned in 2020.
A decline in Consumer Loan assignment volume, as unit and dollar volumes declined 7.5% and 3.5%, respectively, as 
compared to 2019.
Stock  repurchases  of  approximately  1.3  million  shares,  which  represented  6.9%  of  the  shares  outstanding  at  the 
beginning of the year.

28

Critical Success Factors

Critical success factors include our ability to accurately forecast Consumer Loan performance, access capital on acceptable 
terms,  and  maintain  or  grow  Consumer  Loan  volume  at  the  level  and  on  the  terms  that  we  anticipate,  with  an  objective  to 
maximize  economic  profit.  Economic  profit  is  a  non-GAAP  financial  measure  we  use  to  evaluate  our  financial  results  and 
determine incentive compensation. Economic profit measures how efficiently we utilize our total capital, both debt and equity, 
and is a function of the return on capital in excess of the cost of capital and the amount of capital invested in the business.

Consumer Loan Metrics

At the time a Consumer Loan is submitted to us for assignment, we forecast future expected cash flows from the Consumer 
Loan.  Based  on  the  amount  and  timing  of  these  forecasts  and  expected  expense  levels,  an  advance  or  one-time  purchase 
payment is made to the related Dealer at a price designed to maximize economic profit.

We use a statistical model to estimate the expected collection rate for each Consumer Loan at the time of assignment. We 
continue to evaluate the expected collection rate of each Consumer Loan subsequent to assignment. Our evaluation becomes 
more  accurate  as  the  Consumer  Loans  age,  as  we  use  actual  performance  data  in  our  forecast.  By  comparing  our  current 
expected collection rate for each Consumer Loan with the rate we projected at the time of assignment, we are able to assess the 
accuracy  of  our  initial  forecast.  The  following  table  compares  our  forecast  of  Consumer  Loan  collection  rates  as  of 
December  31,  2021,  with  the  forecasts  as  of  December  31,  2020,  as  of  December  31,  2019,  and  at  the  time  of  assignment, 
segmented by year of assignment:

Forecasted Collection Percentage as of (1)

Current Forecast Variance from

Consumer Loan 
Assignment Year

December 31, 
2021

December 31, 
2020

December 31, 
2019

Initial
Forecast

December 31, 
2020

December 31, 
2019

Initial
Forecast

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 73.8 %

 73.4 %

 71.5 %

 65.1 %

 63.6 %

 64.4 %

 65.1 %

 66.5 %

 67.9 %

 66.5 %

 73.8 %

 73.4 %

 71.6 %

 65.2 %

 63.6 %

 64.1 %

 64.0 %

 64.4 %

 64.8 %  

 — 

 73.9 %

 73.5 %

 71.7 %

 65.4 %

 64.1 %

 64.8 %

 65.1 %

 64.6 %

— 

— 

 71.4 %

 72.0 %

 71.8 %

 67.7 %

 65.4 %

 64.0 %

 63.6 %

 64.0 %

 63.4 %

 66.3 %

 0.0 %

 0.0 %

 -0.1 %

 -0.1 %

 0.0 %

 0.3 %

 1.1 %

 2.1 %
 3.1 %  
 — 

 -0.1 %

 -0.1 %
 -0.2 %

 -0.3 %

 -0.5 %

 -0.4 %

 0.0 %

 1.9 %

— 

— 

 2.4 %

 1.4 %

 -0.3 %

 -2.6 %

 -1.8 %

 0.4 %

 1.5 %

 2.5 %

 4.5 %

 0.2 %

(1) Represents the total forecasted collections we expect to collect on the Consumer Loans as a percentage of the repayments that we were contractually 
owed on the Consumer Loans at the time of assignment. Contractual repayments include both principal and interest. Forecasted collection rates are 
negatively impacted by canceled Consumer Loans as the contractual amount owed is not removed from the denominator for purposes of computing 
forecasted collection rates in the table.

Consumer Loans assigned in 2012 and 2013 and 2018 through 2020 have yielded forecasted collection results significantly 
better than our initial estimates, while Consumer Loans assigned in 2015 and 2016 have yielded forecasted collection results 
significantly  worse  than  our  initial  estimates.  For  all  other  assignment  years  presented,  actual  results  have  been  close  to  our 
initial estimates.

For the year ended December 31, 2021, forecasted collection rates improved for Consumer Loans assigned in 2017 through 

2021 and were generally consistent with expectations at the start of the period for all other assignment years presented.

For  the  year  ended  December  31,  2020,  forecasted  collection  rates  improved  for  Consumer  Loans  assigned  in  2020, 
declined for Consumer Loans assigned in 2015 through 2019 and were generally consistent with expectations at the start of the 
period for all other assignment years presented.

29

 
 
 
The changes in forecasted collection rates impacted forecasted net cash flows (forecasted collections less forecasted Dealer 

Holdback payments) as follows:

(In millions)

For the Years Ended December 31, 

Increase (Decrease) in Forecasted Net Cash Flows

2021

2020

2019

Dealer Loans

Purchased Loans

Total

$ 

$ 

87.7  $ 

238.4 

326.1  $ 

(41.1)  $ 

(5.2)   

(46.3)  $ 

(7.9) 

22.5 

14.6 

During  the  first  quarter  of  2020,  we  reduced  our  estimate  of  future  net  cash  flows  from  our  Loan  portfolio  by  $206.5 
million,  or  2.3%  of  the  forecasted  net  cash  flows  at  the  start  of  the  period,  primarily  due  to  the  impact  of  the  COVID-19 
pandemic.  The  reduction  was  comprised  of:  (1)  $44.3  million  calculated  by  our  forecasting  model,  which  reflected  lower 
realized collections during the first quarter of 2020 and (2) an additional $162.2 million, which represented our best estimate of 
the  future  impact  of  the  COVID-19  pandemic  on  future  net  cash  flows.  Under  CECL,  changes  in  the  amount  and  timing  of 
forecasted net cash flows are recorded as a provision for credit losses in the current period. We have continued to apply this 
adjustment to our forecast through the end of 2021 as it continues to represent our best estimate of the impact of the COVID-19 
pandemic  on  future  net  cash  flows.  The  COVID-19  pandemic  has  created  conditions  that  increase  the  level  of  uncertainty 
associated with our estimate of the amount and timing of future net cash flows from our Loan portfolio. 

The  following  table  presents  information  on  the  average  Consumer  Loan  assignment  for  each  of  the  last  10  years:

 Consumer Loan Assignment Year

Consumer Loan (1)

Advance (2)

Initial Loan Term 
(in months)

Average

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

$ 

15,468  $ 

15,445

15,692

16,354

18,218

20,230

22,158

23,139

24,262

25,632

7,165 

7,344

7,492

7,272

7,976

8,746

9,635

10,174

10,656

11,790

47

47

47

50

53

55

57

57

59

59

(1) Represents the repayments that we were contractually owed on Consumer Loans at the time of assignment, which include both principal and interest.
(2) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 

Consumer Loans assigned under our Purchase Program.  Payments of Dealer Holdback and accelerated Dealer Holdback are not included.

Forecasting collection rates accurately at Loan inception is difficult. With this in mind, we establish advance rates that are 

intended to allow us to achieve acceptable levels of profitability, even if collection rates are less than we initially forecast.

30

 
 
The  following  table  presents  forecasted  Consumer  Loan  collection  rates,  advance  rates,  the  spread  (the  forecasted 
collection rate less the advance rate), and the percentage of the forecasted collections that had been realized as of December 31, 
2021. All amounts, unless otherwise noted, are presented as a percentage of the initial balance of the Consumer Loan (principal 
+ interest). The table includes both Dealer Loans and Purchased Loans.

Consumer Loan Assignment Year

Forecasted
Collection %

Advance % (1)

Spread %

% of Forecast
Realized (2)

As of December 31, 2021

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 73.8 %

 73.4 %

 71.5 %

 65.1 %

 63.6 %

 64.4 %

 65.1 %

 66.5 %

 67.9 %

 66.5 %

 46.3 %

 47.6 %

 47.7 %

 44.5 %

 43.8 %

 43.2 %

 43.5 %

 44.0 %

 43.9 %

 46.0 %

 27.5 %

 25.8 %

 23.8 %

 20.6 %

 19.8 %

 21.2 %

 21.6 %

 22.5 %

 24.0 %

 20.5 %

 99.9 %

 99.7 %

 99.4 %

 98.8 %

 97.6 %

 93.4 %

 83.2 %

 68.1 %

 46.9 %

 17.4 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 
Consumer Loans assigned under our Purchase Program as a percentage of the initial balance of the Consumer Loans.  Payments of Dealer Holdback 
and accelerated Dealer Holdback are not included.
(2) Presented as a percentage of total forecasted collections.

The  risk  of  a  material  change  in  our  forecasted  collection  rate  declines  as  the  Consumer  Loans  age.  For  2017  and  prior 
Consumer Loan assignments, the risk of a material forecast variance is modest, as we have currently realized in excess of 90% 
of  the  expected  collections.  Conversely,  the  forecasted  collection  rates  for  more  recent  Consumer  Loan  assignments  are  less 
certain as a significant portion of our forecast has not been realized.

The spread between the forecasted collection rate and the advance rate has ranged from 19.8% to 27.5% over the last 10 
years. The spread was at the high end of this range in 2012, when the competitive environment was unusually favorable, and 
much lower during other years (2015 through 2019 and 2021) when competition was more intense. Despite intense competition, 
the  spread  in  2020  was  higher  than  other  recent  years  due  to  Consumer  Loan  performance,  which  has  exceeded  our  initial 
estimates by a significantly greater margin than the other years presented. The decrease in the spread from 2020 to 2021 was 
primarily the result of the performance of 2020 Consumer Loans, partially offset by a higher initial spread on 2021 Consumer 
Loans, primarily due to a higher initial forecast on 2021 Consumer Loans. 

31

 
The following table compares our forecast of Consumer Loan collection rates as of December 31, 2021 with the forecasts 

at the time of assignment, for Dealer Loans and Purchased Loans separately: 

Dealer Loans

Purchased Loans

Forecasted Collection Percentage   
as of (1)

Forecasted Collection Percentage   
as of (1)

 Consumer Loan Assignment Year

December 31, 
2021

Initial 
Forecast

Variance

December 31, 
2021

Initial 
Forecast

Variance

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 73.6 %

 73.3 %

 71.4 %

 64.4 %

 62.8 %

 63.8 %

 64.6 %

 66.2 %

 67.6 %

 66.2 %

 71.3 %

 72.1 %

 71.9 %

 67.5 %

 65.1 %

 63.8 %

 63.6 %

 63.9 %

 63.3 %

 66.3 %

 2.3 %

 1.2 %

 -0.5 %

 -3.1 %

 -2.3 %

 0.0 %

 1.0 %

 2.3 %

 4.3 %

 -0.1 %

 75.9 %

 74.2 %

 72.4 %

 68.9 %

 65.8 %

 66.0 %

 66.4 %

 67.2 %

 68.4 %

 67.1 %

 71.4 %

 71.6 %

 70.9 %

 68.5 %

 66.5 %

 64.6 %

 63.5 %

 64.2 %

 63.6 %

 66.3 %

 4.5 %

 2.6 %

 1.5 %

 0.4 %

 -0.7 %

 1.4 %

 2.9 %

 3.0 %

 4.8 %

 0.8 %

(1)  The forecasted collection rates presented for Dealer Loans and Purchased Loans reflect the Consumer Loan classification at the time of assignment. 
The forecasted collection rates represent the total forecasted collections we expect to collect on the Consumer Loans as a percentage of the repayments 
that  we  were  contractually  owed  on  the  Consumer  Loans  at  the  time  of  assignment.    Contractual  repayments  include  both  principal  and  interest. 
Forecasted collection rates are negatively impacted by canceled Consumer Loans as the contractual amount owed is not removed from the denominator 
for purposes of computing forecasted collection rates in the table.

The following table presents forecasted Consumer Loan collection rates, advance rates, and the spread (the forecasted 
collection rate less the advance rate) as of December 31, 2021 for Dealer Loans and Purchased Loans separately. All amounts 
are presented as a percentage of the initial balance of the Consumer Loan (principal + interest).

 Consumer Loan Assignment Year

Forecasted 
Collection % 
(1)

Advance %     

(1)(2)

Spread %

Forecasted 
Collection % 
(1)

Advance %     

(1)(2)

Spread %

Dealer Loans

Purchased Loans

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 73.6 %

 73.3 %

 71.4 %

 64.4 %

 62.8 %

 63.8 %

 64.6 %

 66.2 %

 67.6 %

 66.2 %

 46.0 %

 47.2 %

 47.2 %

 43.4 %

 42.1 %

 42.1 %

 42.7 %

 43.1 %

 43.0 %

 45.1 %

 27.6 %

 26.1 %

 24.2 %

 21.0 %

 20.7 %

 21.7 %

 21.9 %

 23.1 %

 24.6 %

 21.1 %

 75.9 %

 74.2 %

 72.4 %

 68.9 %

 65.8 %

 66.0 %

 66.4 %

 67.2 %

 68.4 %

 67.1 %

 50.0 %

 51.5 %

 51.8 %

 50.2 %

 48.6 %

 45.8 %

 45.2 %

 45.6 %

 45.5 %

 47.7 %

 25.9 %

 22.7 %

 20.6 %

 18.7 %

 17.2 %

 20.2 %

 21.2 %

 21.6 %

 22.9 %

 19.4 %

(1) The forecasted collection rates and advance rates presented for Dealer Loans and Purchased Loans reflect the Consumer Loan classification at the time 

of assignment. 

(2) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 
Consumer Loans assigned under our Purchase Program as a percentage of the initial balance of the Consumer Loans. Payments of Dealer Holdback 
and accelerated Dealer Holdback are not included.

Although  the  advance  rate  on  Purchased  Loans  is  higher  as  compared  to  the  advance  rate  on  Dealer  Loans,  Purchased 

Loans do not require us to pay Dealer Holdback.

32

The spread on Dealer Loans decreased from 24.6% in 2020 to 21.1% in 2021 primarily as a result of the performance of 
the 2020 Consumer Loans in our Dealer Loan portfolio, which has significantly exceeded our initial estimates, partially offset 
by a higher initial spread on 2021 Consumer Loans in our Dealer Loan portfolio, primarily due to a higher initial forecast on 
2021 Consumer Loans in our Dealer Loan portfolio. The spread on Purchased Loans decreased from 22.9% in 2020 to 19.4% in 
2021  primarily  as  a  result  of  the  performance  of  the  2020  Consumer  Loans  in  our  Purchased  Loan  portfolio,  which  has 
exceeded our initial estimates by a significantly greater margin than those assigned to us in 2021, partially offset by a higher 
initial  spread  on  2021  Consumer  Loans  in  our  Purchased  Loan  portfolio,  primarily  due  to  a  higher  initial  forecast  on  2021 
Consumer Loans in our Purchased Loan portfolio.

Access to Capital

Our  strategy  for  accessing  capital  on  acceptable  terms  needed  to  maintain  and  grow  the  business  is  to:  (1)  maintain 
consistent  financial  performance;  (2)  maintain  modest  financial  leverage;  and  (3)  maintain  multiple  funding  sources.  Our 
funded debt to equity ratio was 2.5 to 1 as of  December 31, 2021. We currently utilize the following primary forms of debt 
financing: (1) a revolving secured line of credit; (2) Warehouse facilities; (3) Term ABS financings; and (4) senior notes.

Consumer Loan Volume

The following table summarizes changes in Consumer Loan assignment volume in each of the last three years as compared 

to the same period in the previous year:

For the Year Ended December 31,

Unit Volume

Dollar Volume (1)

Year over Year Percent Change

2019

2020

2021

 -0.9 %

 -7.5 %

 -21.4 %

 4.9 %

 -3.5 %

 -13.0 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 

Consumer Loans assigned under our Purchase Program.  Payments of Dealer Holdback and accelerated Dealer Holdback are not included.

Consumer  Loan  assignment  volumes  depend  on  a  number  of  factors  including  (1)  the  overall  demand  for  our  financing 
programs, (2) the amount of capital available to fund new Loans, and (3) our assessment of the volume that our infrastructure 
can support. Our pricing strategy is intended to maximize the amount of economic profit we generate, within the confines of 
capital and infrastructure constraints.

During 2021, unit and dollar volumes decreased 21.4% and 13.0%, respectively, as the number of active Dealers declined 
10.1%  while  average  volume  per  active  Dealer  decreased  12.3%.  We  believe  that  this  decline  is  primarily  due  to  low  dealer 
inventories  and  elevated  used  vehicle  prices,  which  we  believe  are  primarily  due  to  the  downstream  impact  of  supply  chain 
disruptions  in  the  automotive  industry.  Dollar  volume  declined  less  than  unit  volume  during  2021  due  to  an  increase  in  the 
average advance paid per unit. This increase was the result of an increase in the average size of the Consumer Loans assigned 
primarily due to an increase in the average vehicle selling price.

During  2020,  unit  and  dollar  volumes  decreased  7.5%  and  3.5%,  respectively,  as  the  number  of  active  Dealers  declined 
5.3% while average volume per active Dealer decreased 2.5%. Dollar volume declined less than unit volume during 2020 due to 
an increase in the average advance paid per unit. This increase was the result of an increase in the average size of the Consumer 
Loans assigned primarily due to increases in the average vehicle selling price and average initial loan term and an increase in 
Purchased Loans as a percentage of total unit volume.

33

 
The following table summarizes the changes in Consumer Loan unit volume and active Dealers:

Consumer Loan unit volume
Active Dealers (1)
Average volume per active Dealer

Consumer Loan unit volume from 

Dealers active both periods

Dealers active both periods
Average volume per Dealer active 

both periods

Consumer Loan unit volume from 
Dealers not active both periods 

Dealers not active both periods
Average volume per Dealer not 

active both periods

For the Years Ended December 31,

For the Years Ended December 31,

2021
268,730 
11,410 
23.6

2020
341,967 
12,690 
26.9

% Change

 -21.4 %  
 -10.1 %  
 -12.3 %

2020
341,967 
12,690 
26.9

2019
369,805 
13,399 
27.6

249,743 
9,196 

315,540 
9,196 

 -20.9 %  
 — 

309,179 
9,795 

338,939 
9,795 

27.2  

34.3 

 -20.9 %

31.6  

34.6 

% Change

 -7.5 %
 -5.3 %
 -2.5 %

 -8.8 %
 — 

 -8.8 %

18,987 

2,214 

26,427 

3,494 

 -28.2 %  

 -36.6 %  

32,788 

2,895 

30,866 

3,604 

 6.2 %

 -19.7 %

8.6 

7.6 

 13.2 %  

11.3 

8.6 

 31.4 %

(1) Active Dealers are Dealers who have received funding for at least one Consumer Loan during the period.

The following table provides additional information on the changes in Consumer Loan unit volume and active Dealers:

Consumer Loan unit volume from 

new active Dealers
New active Dealers (1)
Average volume per new active 

Dealer

Attrition (2)

For the Years Ended December 31,

For the Years Ended December 31,

2021

2020

% Change

2020

2019

% Change

18,267 
2,094 

30,968 
2,730 

 -41.0 %  
 -23.3 %  

30,968 
2,730 

44,938 
3,936 

 -31.1 %
 -30.6 %

8.7 

11.3 

 -23.0 %  

11.3 

11.4 

 -0.9 %

 -7.7 %

 -8.3 %  

 -8.3 %

 -8.1 %  

(1) New active Dealers are Dealers who enrolled in our program and have received funding for their first Loan from us during the period.
(2) Attrition is measured according to the following formula: decrease in Consumer Loan unit volume from Dealers who have received funding for at least 
one Loan during the comparable period of the prior year but did not receive funding for any Loans during the current period divided by prior year 
comparable period Consumer Loan unit volume.

Consumer Loans are assigned to us as either Dealer Loans through our Portfolio Program or Purchased Loans through our 
Purchase Program. The following table shows the percentage of Consumer Loans assigned to us under each of the programs for 
each of the last three years:

Unit Volume

Dollar Volume (1)

For the Years Ended December 31,
2019
2020
2021

Portfolio Program Purchase Program Portfolio Program Purchase Program
 35.7 %
 39.4 %
 35.0 %

 67.2 %
 64.1 %
 67.9 %

 32.8 %
 35.9 %
 32.1 %

 64.3 %
 60.6 %
 65.0 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 

Consumer Loans assigned under our Purchase Program. Payments of Dealer Holdback and accelerated Dealer Holdback are not included.

As of December 31, 2021 and 2020, the net Dealer Loans receivable balance was 61.3% and 61.4%, respectively, of the 

total net Loans receivable balance.

34

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Results of Operations

The  following  is  a  discussion  of  our  2021  and  2020  results  of  operations  and  income  statement  data  on  a  consolidated 
basis,  including  year-to-year  comparisons  between  2021  and  2020.  Discussions  of  2019  items  and  year-to-year  comparisons 
between 2020 and 2019 that are not included in this Form 10-K can be found in “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” in Item 7 of the Company’s Annual Report on Form 10-K for the year ended 
December 31, 2020.

The net Loan income (finance charge revenue less provision for credit losses expense) that we recognize over the life of a 
Loan  equals  the  cash  we  collect  from  the  underlying  Consumer  Loan  less  the  cash  we  pay  to  the  Dealer.  We  believe  the 
economics of our business are best exhibited by recognizing net Loan income on a level-yield basis over the life of the Loan 
based  on  expected  future  net  cash  flows.  We  do  not  believe  the  CECL  methodology  we  employ  under  GAAP  provides 
sufficient transparency into the economics of our business due to its asymmetry requiring us to recognize a significant provision 
for credit losses expense at the time of assignment for contractual net cash flows we never expect to realize and to recognize in 
subsequent periods finance charge revenue that is significantly in excess of our expected yields. For additional information, see 
Note 2 and Note 5 to the consolidated financial statements contained in Item 8 of this Form 10-K, which is incorporated herein 
by reference.

Year Ended December 31, 2021 Compared to Year Ended December 31, 2020 

(Dollars in millions, except per share data)

For the Years Ended December 31,

2021

2020

$ Change

% Change

Revenue:

Finance charges

Premiums earned

Other income

Total revenue

Costs and expenses:

Salaries and wages (1)

General and administrative (1)

Sales and marketing (1)

Provision for credit losses

Interest

Provision for claims

Loss on extinguishment of debt

Total costs and expenses

Income before provision for income taxes

Provision for income taxes

Net income

Net income per share:

Basic

Diluted

Weighted average shares outstanding:

Basic

Diluted

$ 

1,742.6  $ 

1,562.4  $ 

180.2 

60.3 

53.1 

57.3 

49.6 

1,856.0 

1,669.3 

218.1 

100.3 

65.3 

8.4 

164.2 

38.8 

— 
595.1 
1,260.9 

302.6 

186.5 

69.6 

69.5 

556.9 

192.0 

37.9 

7.4 
1,119.8 
549.5 

128.5 

958.3  $ 

421.0  $ 

3.0 

3.5 

186.7 

31.6 

30.7 

(4.2) 

(548.5) 

(27.8) 

0.9 

(7.4) 
(524.7) 
711.4 

174.1 

537.3 

59.57  $ 

59.52  $ 

23.57  $ 

23.47  $ 

36.00 

36.05 

$ 

$ 

$ 

  16,085,823 

  17,858,935 

(1,773,112) 

  16,100,552 

  17,935,779 

(1,835,227) 

 11.5 %

 5.2 %

 7.1 %

 11.2 %

 16.9 %

 44.1 %

 -6.0 %

 -98.5 %

 -14.5 %

 2.4 %

 -100.0 %
 -46.9 %
 129.5 %

 135.5 %

 127.6 %

 152.7 %

 153.6 %

 -9.9 %

 -10.2 %

(1)  Operating expenses

$ 

383.7  $ 

325.6  $ 

58.1 

 17.8 %

35

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Finance Charges. The increase of $180.2 million, or 11.5%, was primarily the result of an increase in the average yield on 

our Loan portfolio, as follows:

(Dollars in millions)

Average net Loans receivable balance
Average yield on our Loan portfolio

For the Years Ended December 31,

2021

2020

Change

$ 

6,694.9 

$ 

6,753.5 

$ 

 26.0 %

 23.1 %

(58.6) 
 2.9 %

The following table summarizes the impact each component had on the overall increase in finance charges for the year 

ended December 31, 2021:

(In millions)

Impact on finance charges:

Due to an increase in the average yield

Due to a decrease in the average net Loans receivable balance

Total increase in finance charges

For the Year Ended 
December 31, 2021

$ 

$ 

193.8 

(13.6) 

180.2 

The average yield on our Loan portfolio for the year ended December 31, 2021 increased as compared to the same period 
in  2020  primarily  due  to  the  adoption  of  CECL  on  January  1,  2020,  which  requires  us  to  recognize  finance  charges  on  new 
Consumer Loan assignments using effective interest rates based on contractual future net cash flows, which are significantly in 
excess of our expected yields.

Operating Expenses. The increase of $58.1 million, or 17.8%, was primarily due to:
•

An increase in salaries and wages expense of $31.6 million, or 16.9%, comprised of the following:
•

An increase in stock-based compensation expense of $18.6 million, due to an increase of $33.7 million related to 
stock options and a decrease of $15.1 million related to restricted stock and restricted stock units. We recognized 
$33.7 million of expense in 2021 for stock options granted from December 2020 through August 2021 primarily 
due  to  a  change  in  the  incentive  compensation  program  for  senior  management.  During  the  second  quarter  of 
2021,  we  recognized  an  $11.5  million  reversal  of  stock-based  compensation  expense  due  to  the  forfeiture  of 
unvested restricted stock and restricted stock units upon the retirement of our former Chief Executive Officer in 
May 2021. For additional information, see Note 14 to the consolidated financial statements contained in Item 8 of 
this Form 10-K, which is incorporated herein by reference.
An  increase  of  $22.3  million,  excluding  stock-based  compensation  and  cash-based  incentive  compensation, 
related  to  increases  of  $12.8  million  for  our  support  function,  $9.0  million  for  our  servicing  function  and  $0.5 
million for our originations function. The increase in our support function was primarily related to a $7.4 million 
increase related to our information technology department.
A  decrease  of  $9.3  million  in  cash-based  incentive  compensation  expense,  primarily  due  to  a  change  in  the 
incentive compensation program for senior management, which eliminated annual cash awards in favor of longer-
term equity awards, partially offset by an increase in profit sharing primarily due to an improvement in Company 
performance measures.

•

•

•

An  increase  in  general  and  administrative  expense  of  $30.7  million,  or  44.1%,  primarily  due  to  an  increase  in  legal 
expenses,  which  included  a  $27.2  million  settlement  with  the  Commonwealth  of  Massachusetts  to  settle  and  fully 
resolve the claims asserted against the Company. For additional information, see Note 16 to the consolidated financial 
statements contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

Provision for Credit Losses. The decrease of $548.5 million, or 98.5%, was due to decreases in provision for credit losses 

on forecast changes and provision for credit losses on new Consumer Loan assignments.

We recognize provision for credit losses on new Consumer Loan assignments for contractual net cash flows that are not 
expected  to  be  realized  at  the  time  of  assignment.  We  also  recognize  provision  for  credit  losses  on  forecast  changes  in  the 
amount and timing of expected future net cash flows subsequent to assignment. The following table summarizes the provision 
for credit losses for each of these components:

(In millions)

For the Years Ended December 31,

Provision for Credit Losses

2021

2020

Change

New Consumer Loan assignments
Forecast changes
Total

$ 

$ 

365.1  $ 
(356.7)   
8.4  $ 

518.6  $ 
38.3 
556.9  $ 

(153.5) 
(395.0) 
(548.5) 

36

 
 
 
 
 
The  decrease  in  provision  for  credit  losses  related  to  new  Consumer  Loan  assignments  was  due  to  a  21.4%  decrease  in 
Consumer  Loan  assignment  unit  volume  and  a  decrease  in  the  average  provision  for  credit  losses  per  Consumer  Loan 
assignment primarily due to a higher initial forecast on 2021 Consumer Loan assignments.

The decrease in provision for credit losses related to forecast changes was primarily due to an improvement in Consumer 
Loan  performance.  For  the  year  ended  December  31,  2021,  we  increased  our  estimate  of  future  net  cash  flows  by  $326.1 
million to reflect improvements in Consumer Loan performance during the period. For the year ended December 31, 2020, we 
decreased  our  estimate  of  future  net  cash  flows  by  $46.3  million  to  reflect  the  estimated  long-term  impact  of  COVID-19  on 
Consumer Loan performance.

Interest. The decrease of $27.8 million, or 14.5%, was primarily due to a decrease in our average cost of debt, as follows:

(Dollars in  millions)

Interest expense
Average outstanding debt principal balance (1)
Average cost of debt

For the Years Ended December 31,

$ 

2021

164.2 
4,728.9 

$ 

2020

192.0 
4,712.8 

$ 

 3.5 %

 4.1 %

Change

(27.8) 
16.1 
 -0.6 %

(1) Includes the unamortized debt discount and excludes deferred debt issuance costs.

The  decrease  in  our  average  cost  of  debt  was  primarily  the  result  of  lower  interest  rates  on  recently-completed  secured 

financings. 

Provision for Income Taxes. For the year ended December 31, 2021, the effective income tax rate increased to 24.0% from 
23.4% for the year ended December 31, 2020. The increase was primarily due to an increase in our state income tax rate and the 
impact of tax benefits related to our stock-based compensation plan on our effective income tax rate. The increase in our state 
income tax rate was primarily the result of the settlement of an uncertain tax position for state income taxes during 2020. The 
impact of tax benefits related to our stock-based compensation plan, which reduce our effective income tax rate, decreased from 
2020  to  2021  primarily  due  to  an  increase  in  pre-tax  income.  For  additional  information,  see  Note  11  to  the  consolidated 
financial statements contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

Critical Accounting Estimates

Our consolidated financial statements are prepared in accordance with GAAP. The preparation of these financial statements 
requires management to make estimates and judgments that affect the reported amounts of assets and liabilities and disclosure 
of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses 
during the reporting period. On an ongoing basis, we review our accounting policies, assumptions, estimates and judgments to 
ensure that our financial statements are presented fairly and in accordance with GAAP.

Our significant accounting policies are discussed in Note 2 to the consolidated financial statements contained in Item 8 of 
this  Form  10-K,  which  is  incorporated  herein  by  reference.  We  believe  that  the  following  accounting  estimates  are  the  most 
critical to aid in fully understanding and evaluating our reported financial results, and involve a high degree of subjective or 
complex judgment, and the use of different estimates or assumptions could produce materially different financial results.

37

 
 
 
Finance Charge Revenue & Allowance for Credit Losses

Nature of Estimates Required. We estimate the amount and timing of future collections and Dealer Holdback payments. 
These estimates impact Loans receivable and allowance for credit losses on our balance sheet and finance charges and provision 
for credit losses on our income statement.

Assumptions and Approaches Used. On January 1, 2020, we adopted Accounting Standards Update 2016-13, Measurement 
of  Credit  Losses  on  Financial  Instruments,  which  is  known  as  the  current  expected  credit  loss  model,  or  CECL.  Prior  to  the 
adoption of CECL on January 1, 2020, we accounted for our Loans as loans acquired with significant credit deterioration. For 
additional information regarding the adoption impact of CECL, see Note 2 and Note 5 to the consolidated financial statements 
contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

We recognize finance charges under the interest method such that revenue is recognized on a level-yield basis over the life 
of  the  Loan.  We  calculate  finance  charges  on  a  monthly  basis  by  applying  the  effective  interest  rate  of  the  Loan  to  the  net 
carrying amount of the Loan (Loan receivable less the related allowance for credit losses). For Consumer Loans assigned on or 
subsequent to January 1, 2020, the effective interest rate is based on contractual future net cash flows. For Consumer Loans 
assigned prior to January 1, 2020, the effective interest rate was determined based on expected future net cash flows. 

The outstanding balance of the allowance for credit losses of each Loan represents the amount required to reduce the net 
carrying amount of Loans (Loans receivable less allowance for credit losses) to the present value of expected future net cash 
flows discounted at the effective interest rate. Expected future net cash flows for Dealer Loans are comprised of expected future 
collections  on  the  assigned  Consumer  Loans,  less  any  expected  future  Dealer  Holdback  payments.  Expected  future  net  cash 
flows for Purchased Loans are comprised of expected future collections on the assigned Consumer Loans.

Expected  future  collections  are  forecasted  for  each  individual  Consumer  Loan  based  on  the  historical  performance  of 
Consumer  Loans  with  similar  characteristics,  adjusted  for  recent  trends  in  payment  patterns  and  economic  conditions.  Our 
forecast  of  expected  future  collections  includes  estimates  for  prepayments  and  post-contractual-term  cash  flows.  Unless  the 
consumer is no longer contractually obligated to pay us, we forecast future collections on each Consumer Loan for a 120 month 
period after the origination date. Expected future Dealer Holdback payments are forecasted for each individual Dealer based on 
the expected future collections and current advance balance of each Dealer Loan.

We monitor and evaluate Consumer Loan performance on a monthly basis by comparing our current forecasted collection 
rates to our initial expectations. We use a statistical model that considers a number of credit quality indicators to estimate the 
expected  collection  rate  for  each  Consumer  Loan  at  the  time  of  assignment.  The  credit  quality  indicators  considered  in  our 
model include attributes contained in the consumer’s credit bureau report, data contained in the consumer’s credit application, 
the structure of the proposed transaction, vehicle information and other factors. We continue to evaluate the expected collection 
rate of each Consumer Loan subsequent to assignment primarily through the monitoring of consumer payment behavior. Our 
evaluation becomes more accurate as the Consumer Loans age, as we use actual performance data in our forecast.  Since all 
known, significant credit quality indicators have already been factored into our forecasts and pricing, we are not able to use any 
specific  credit  quality  indicators  to  predict  or  explain  variances  in  actual  performance  from  our  initial  expectations.  Any 
variances in performance from our initial expectations are the result of Consumer Loans performing differently from historical 
Consumer  Loans  with  similar  characteristics.  We  periodically  adjust  our  statistical  pricing  model  for  new  trends  that  we 
identify through our evaluation of these forecasted collection rate variances.

During  the  first  quarter  of  2020,  we  reduced  our  estimate  of  future  net  cash  flows  from  our  Loan  portfolio  by  $206.5 
million,  or  2.3%  of  the  forecasted  net  cash  flows  at  the  start  of  the  period,  primarily  due  to  the  impact  of  the  COVID-19 
pandemic.  The  reduction  was  comprised  of:  (1)  $44.3  million  calculated  by  our  forecasting  model,  which  reflected  lower 
realized collections during the first quarter of 2020 and (2) an additional $162.2 million, which represented our best estimate of 
the  future  impact  of  the  COVID-19  pandemic  on  future  net  cash  flows.  Under  CECL,  changes  in  the  amount  and  timing  of 
forecasted net cash flows are recorded as a provision for credit losses in the current period. We have continued to apply this 
adjustment to our forecast through the end of 2021 as it continues to represent our best estimate of the impact of the COVID-19 
pandemic  on  future  net  cash  flows.  The  COVID-19  pandemic  has  created  conditions  that  increase  the  level  of  uncertainty 
associated with our estimate of the amount and timing of future net cash flows from our Loan portfolio. 

38

Our provision for credit losses for the year ended December 31, 2021, included:

•

•

$365.1  million  provision  for  credit  losses  on  new  Consumer  Loan  assignments,  which  reduced  consolidated  net 
income by $281.1 million, or $17.46 per diluted share; and
$356.7 million reversal of provision for credit losses on forecast changes related to changes in the amount and timing 
of expected future net cash flows, which increased consolidated net income by $274.7 million, or $17.06 per diluted 
share.

Our provision for credit losses for the year ended December 31, 2020, included:

•

•

$518.6  million  provision  for  credit  losses  on  new  Consumer  Loan  assignments  related  to  the  adoption  of  CECL  on 
January 1, 2020, which reduced consolidated net income by $399.3 million, or $22.26 per diluted share; and
$38.3 million provision for credit losses on forecast changes related to changes in the amount and timing of expected 
future net cash flows, which reduced consolidated net income by $29.5 million, or $1.64 per diluted share.

Key Factors. Variances in the amount and timing of future net cash flows from current estimates could materially impact 
earnings in future periods. A 1% decline in the forecasted future net cash flows on Loans as of December 31, 2021 would have 
reduced 2021 net income by approximately $47.5 million.

During periods of economic slowdown or recession, delinquencies, defaults, repossessions and losses may increase on our 
Consumer Loans, and Consumer Loan prepayments may decline. These periods are also typically accompanied by decreased 
consumer demand for automobiles and declining values of automobiles securing outstanding Consumer Loans, which weakens 
collateral  coverage  and  increases  the  amount  of  a  loss  in  the  event  of  default.  Significant  increases  in  the  inventory  of  used 
automobiles during periods of economic recession may also depress the prices at which repossessed automobiles may be sold or 
delay  the  timing  of  these  sales.  Additionally,  higher  gasoline  prices,  increased  focus  on  climate-related  initiatives  and 
regulation, declining stock market values, unstable real estate values, resets of adjustable rate mortgages to higher interest rates, 
increasing  unemployment  levels,  general  availability  of  consumer  credit  or  other  factors  that  impact  consumer  confidence  or 
disposable income could increase loss frequency and decrease consumer demand for automobiles as well as weaken collateral 
values  of  automobiles.  Because  our  business  is  focused  on  consumers  who  do  not  qualify  for  conventional  automobile 
financing,  the  actual  rates  of  delinquencies,  defaults,  repossessions  and  losses  on  our  Consumer  Loans  could  be  higher  than 
those experienced in the general automobile finance industry, and could be more dramatically affected by a general economic 
downturn.

Premiums Earned

Nature  of  Estimates  Required.  We  estimate  the  pattern  of  future  claims  on  vehicle  service  contracts.  These  estimates 

impact accounts payable and accrued liabilities on our balance sheet and premiums earned on our income statement.

Assumptions  and  Approaches  Used.  Premiums  from  the  reinsurance  of  vehicle  service  contracts  are  recognized  over  the 
life of the policy in proportion to the expected costs of servicing those contracts. Expected costs are determined based on our 
historical  claims  experience.  In  developing  our  cost  expectations,  we  stratify  our  historical  claims  experience  into  groupings 
based on contractual term, as this characteristic has led to different patterns of cost incurrence in the past. We will continue to 
update our analysis of historical costs under the vehicle service contract program as appropriate, including the consideration of 
other characteristics that may have led to different patterns of cost incurrence, and revise our revenue recognition timing for any 
changes in the pattern of our expected costs as they are identified.

Key  Factors. Variances in the pattern of future claims from our current estimates would impact the timing of premiums 
recognized in future periods. A 10% change in premiums earned for the year ended December 31, 2021 would have affected 
2021 net income by approximately $4.6 million.

Contingencies

Nature of Estimates Required. We estimate the likelihood of adverse judgments against us and any resulting damages, fines 
or  statutory  penalties  owed.  These  estimates  impact  accounts  payable  and  accrued  liabilities  on  our  balance  sheet  and  are 
general and administrative expenses on our income statement.

39

Assumptions and Approaches Used. With assistance from our legal counsel, we determine if the likelihood of an adverse 
judgment for various claims, litigation and regulatory investigations is remote, reasonably possible, or probable. To the extent 
we  believe  an  adverse  judgment  is  probable  and  the  amount  of  the  judgment  is  estimable,  we  recognize  a  liability.  For 
information regarding current actions to which we are a party, see Note 16 to the consolidated financial statements contained in 
Item 8 of this Form 10-K, which is incorporated herein by reference.

Key  Factors.  Negative  variances  in  the  ultimate  disposition  of  claims  and  litigation  outstanding  from  current  estimates 

could result in additional expense in future periods.

Uncertain Tax Positions

Nature of Estimates Required. We estimate the impact of an uncertain income tax position on the income tax return. These 
estimates impact income taxes receivable and accounts payable and accrued liabilities on our balance sheet and provision for 
income taxes on our income statement.

Assumptions  and  Approaches  Used.  We  follow  a  two-step  approach  for  recognizing  uncertain  tax  positions.  First,  we 
evaluate the tax position for recognition by determining if the weight of available evidence indicates it is more-likely-than-not 
that  the  position  will  be  sustained  upon  examination,  including  resolution  of  related  appeals  or  litigation  processes,  if  any. 
Second,  for  positions  that  we  determine  are  more-likely-than-not  to  be  sustained,  we  recognize  the  tax  benefit  as  the  largest 
benefit that has a greater than 50% likelihood of being sustained. We establish a reserve for uncertain tax positions liability that 
is comprised of unrecognized tax benefits and related interest. We adjust this liability in the period in which an uncertain tax 
position is effectively settled, the statute of limitations expires for the relevant taxing authority to examine the tax position, or 
more information becomes available.

Key Factors. To the extent we prevail in matters for which a liability has been established or are required to pay amounts in 

excess of our established liability, our effective income tax rate in future periods could be materially affected.

Liquidity and Capital Resources

We need capital to maintain and grow our business. Our primary sources of capital are cash flows from operating activities, 
collections of Consumer Loans and borrowings under: (1) a revolving secured line of credit; (2) Warehouse facilities; (3) Term 
ABS  financings;  and  (4)  senior  notes.  There  are  various  restrictive  covenants  to  which  we  are  subject  under  each  financing 
arrangement  and  we  were  in  compliance  with  those  covenants  as  of  December  31,  2021.  For  information  regarding  these 
financings and the covenants included in the related documents, see Note 9 to the consolidated financial statements contained in 
Item 8 of this Form 10-K, which is incorporated herein by reference.

On  January  29,  2021,  we  completed  a  $100.0  million  Term  ABS  financing,  which  was  used  to  repay  outstanding 
indebtedness.  The  financing  will  revolve  for  24  months,  after  which  it  will  amortize  based  upon  the  cash  flows  on  the 
contributed Loans.

On January 29, 2021, we extended the date on which our $300.0 million Warehouse Facility IV will cease to revolve from 
July 26, 2022 to November 17, 2023. The interest rate on borrowings under the facility has been increased from LIBOR plus 
200 basis points to LIBOR plus 210 basis points. 

On February 3, 2021, we extended the date on which our $400.0 million Warehouse Facility II will cease to revolve from 

July 12, 2022 to April 30, 2024.

On  February  18,  2021,  we  completed  a  $500.0  million  Term  ABS  financing,  which  was  used  to  repay  outstanding 
indebtedness. The financing has an expected annualized cost of approximately 1.4% (including the initial purchasers’ fees and 
other costs), and it will revolve for 24 months, after which it will amortize based upon the cash flows on the contributed Loans. 

On May 20, 2021, we completed a $450.0 million Term ABS financing, which was used to repay outstanding indebtedness 
and for general corporate purposes. The financing has an expected annualized cost of approximately 1.5% (including the initial 
purchasers’ fees and other costs), and it will revolve for 24 months, after which it will amortize based upon the cash flows on 
the contributed Loans. 

40

On September 1, 2021, we extended the date on which our $200.0 million Warehouse Facility VIII will cease to revolve 

from July 26, 2022 to September 1, 2024.

On October 6, 2021, we increased the financing amount on our revolving secured line of credit facility with a commercial 
bank syndicate from $340.0 million to $385.0 million. We also extended the maturity of the facility from June 22, 2023 to June 
22, 2024. The amount of the facility will decrease by $35.0 million on June 22, 2022, and will further decrease by $25.0 million 
on June 22, 2023.

On October 15, 2021, we extended the date on which our $75.0 million Warehouse Facility VI will cease to revolve from 

September 30, 2022 to September 30, 2024.

On  October  28,  2021,  we  completed  a  $250.1  million  Term  ABS  financing,  which  was  used  to  repay  outstanding 
indebtedness  and  for  general  corporate  purposes.  The  financing  has  an  expected  annualized  cost  of  approximately  1.8% 
(including the initial purchasers’ fees and other costs), and it will revolve for 24 months, after which it will amortize based upon 
the cash flows on the contributed Loans. 

On  November  30,  2021,  we  increased  the  financing  amount  on  our  revolving  secured  line  of  credit  facility  with  a 
commercial bank syndicate from $385.0 million to $435.0 million. As noted above, the amount of the facility will decrease by 
$35.0 million on June 22, 2022, and will further decrease by $25.0 million on June 22, 2023.

Cash  and  cash  equivalents  increased  to  $23.3  million  as  of  December  31,  2021  from  $16.0  million  as  of  December  31, 
2020. As of December 31, 2021 and December 31, 2020 we had $1,532.4 million and $1,419.1 million, respectively, in unused 
and available lines of credit. Our total balance sheet indebtedness increased to $4,616.3 million as of December 31, 2021 from 
$4,608.6 million as of December 31, 2020. 

A summary of the future material financial obligations requiring repayments as of December 31, 2021 is as follows:

(In millions)

Payments Due as of December 31, 2021

In less than 
12 months

In 12 months 
or more

Total

Long-term debt, including current maturities (1)

$ 

1,431.2  $ 

3,211.5  $ 

Dealer Holdback (2)

Operating lease obligations (3)

Purchase obligations (4)

Total financial obligations

188.4 

1.0 

3.1 

836.6 

1.4 

10.8 

4,642.7 

1,025.0 

2.4 

13.9 

$ 

1,623.7  $ 

4,060.3  $ 

5,684.0 

(1) The amounts presented consist solely of principal and do not reflect deferred debt issuance costs of $26.4 million. We are also obligated to make 
interest payments at the applicable interest rates, as discussed in Note 9 to the consolidated financial statements contained in Item 8 of this Form 10-
K,  which  is  incorporated  herein  by  reference.  Based  on  the  actual  principal  amounts  outstanding  under  our  revolving  secured  line  of  credit,  our 
Warehouse facilities, and our senior notes as of December 31, 2021, the forecasted principal amounts outstanding on all other debt and the actual 
interest rates in effect as of December 31, 2021, interest is expected to be approximately $106.9 million during 2022; $70.5 million during 2023; and 
$91.5 million during 2024 and thereafter.

(2) We have contractual obligations to pay Dealer Holdback to our Dealers. Payments of Dealer Holdback are contingent upon the receipt of consumer 

payments and the repayment of advances. The amounts presented represent our forecast as of December 31, 2021.

(3) A lease liability of $0.5 million is recognized within accounts payable and accrued liabilities in our consolidated balance sheets. 
(4) Purchase obligations consist primarily of contractual obligations related to our information system and facility needs.

Based  upon  anticipated  cash  flows,  management  believes  that  cash  flows  from  operations  and  our  various  financing 
alternatives will provide sufficient financing for debt maturities and for future operations. Our ability to borrow funds may be 
impacted  by  economic  and  financial  market  conditions.  If  the  various  financing  alternatives  were  to  become  limited  or 
unavailable to us, our operations and liquidity could be materially and adversely affected.

Off-Balance Sheet Arrangements

We do not have any off-balance sheet arrangements that have or are reasonably likely to have a material current or future 
effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

41

 
 
 
 
 
 
 
 
 
 
Market Risk

We are exposed primarily to market risks associated with movements in interest rates. Our policies and procedures prohibit 
the use of financial instruments for speculative purposes. A discussion of our accounting policies for derivative instruments is 
included in Note 2 to the consolidated financial statements contained in Item 8 of this Form 10-K, which is incorporated herein 
by reference.

Interest Rate Risk. We rely on various sources of financing, some of which contain floating rates of interest and expose us 

to risks associated with increases in interest rates. We manage such risk primarily by entering into interest rate cap agreements.

As of December 31, 2021, we had $2.6 million of floating rate debt outstanding on our revolving secured line of credit, 
without  interest  rate  protection.  For  every  100-basis-point  increase  in  interest  rates  on  our  revolving  secured  line  of  credit, 
annual after-tax earnings would decrease by approximately $0.0 million, assuming we maintain a level amount of floating rate 
debt.

As of December 31, 2021, we had interest rate cap agreements outstanding to manage the interest rate risk on Warehouse 
Facility  II,  Warehouse  Facility  IV,  Warehouse  Facility  V  and  Warehouse  Facility  VIII.  However,  as  of  December  31,  2021, 
there was no floating rate debt outstanding under these facilities.

As  of  December  31,  2021,  we  did  not  have  a  balance  outstanding  under  Warehouse  Facility  VI,  which  does  not  have 

interest rate protection.  

As of December 31, 2021, we had $100.0 million in floating rate debt outstanding under Term ABS 2021-1, which was 
covered by an interest rate cap with a cap rate of 5.50% on the underlying benchmark rate. For every 100-basis-point increase 
in interest rates on Term ABS 2021-1 up to the cap rate of 5.50%, annual after-tax earnings would decrease by approximately 
$0.8 million, assuming we maintain a level amount of floating rate debt.

New Accounting Updates

See Note 2 to the consolidated financial statements contained in Item 8 of this Form 10-K, which is incorporated herein by 
reference,  for  information  concerning  the  following  new  accounting  updates  and  the  impact  of  the  implementation  of  this 
update on our financial statements:

•

Simplifying the Accounting for Income Taxes.

Forward-Looking Statements

We make forward-looking statements in this report and may make such statements in future filings with the SEC. We may 
also  make  forward-looking  statements  in  our  press  releases  or  other  public  or  shareholder  communications.  Our  forward-
looking  statements  are  subject  to  risks  and  uncertainties  and  include  information  about  our  expectations  and  possible  or 
assumed future results of operations. When we use any of the words “may,” “will,” “should,” “believe,” “expect,” “anticipate,” 
“assume,” “forecast,” “estimate,” “intend,” “plan,” “target” or similar expressions, we are making forward-looking statements.

We  claim  the  protection  of  the  safe  harbor  for  forward-looking  statements  contained  in  the  Private  Securities  Litigation 
Reform Act of 1995 for all of our forward-looking statements. These forward-looking statements represent our outlook only as 
of  the  date  of  this  report.  While  we  believe  that  our  forward-looking  statements  are  reasonable,  actual  results  could  differ 
materially since the statements are based on our current expectations, which are subject to risks and uncertainties. Factors that 
might  cause  such  a  difference  include,  but  are  not  limited  to,  the  factors  set  forth  in  Item  1A  of  this  Form  10-K,  which  is 
incorporated herein by reference, and the risks and uncertainties discussed elsewhere in this Form 10-K and in our other reports 
filed or furnished from time to time with the SEC.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The information called for by Item 7A is incorporated herein by reference from the information in Item 7 under the caption 

“Market Risk” in this Form 10-K.

42

ITEM 8.     FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm (PCAOB ID Number 248)

Consolidated Balance Sheets as of December 31, 2021 and 2020

Consolidated Statements of Income for the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Comprehensive Income for the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2021, 2020 and 2019

Consolidated Statements of Cash Flows for the years ended December 31, 2021, 2020 and 2019

Notes to Consolidated Financial Statements

Page

44

47

48

49

50

51

52

43

 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Board of Directors and Shareholders
Credit Acceptance Corporation

Opinion on the financial statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Credit  Acceptance  Corporation  (a  Michigan  corporation) 
and  subsidiaries  (the  “Company”)  as  of  December  31,  2021  and  2020,  the  related  consolidated  statements  of  income, 
comprehensive income, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2021, 
and  the  related  notes  (collectively  referred  to  as  the  “financial  statements”).  In  our  opinion,  the  financial  statements  present 
fairly, in all material respects, the financial position of the Company as of December 31, 2021 and 2020, and the results of its 
operations and its cash flows for each of the three years in the period ended December 31, 2021, in conformity with accounting 
principles generally accepted in the United States of America.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in 
the  2013  Internal  Control—Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission (“COSO”), and our report dated February 11, 2022 expressed an unqualified opinion.

Basis for opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on 
the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error  or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  financial 
statements,  whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such  procedures  included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included 
evaluating  the  accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical audit matter 

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that 
are  material  to  the  financial  statements  and  (2)  involved  especially  challenging,  subjective,  or  complex  judgments.  The 
communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and 
we are not, by communicating the critical audit matter below, providing separate opinions on the critical audit matter or on the 
accounts or disclosures to which it relates.

Allowance for Credit Losses, Provision for Credit Losses and Finance Charge Revenue

The  Company  offers  financing  programs  to  a  network  of  automobile  dealers  (“Dealers”)  who  enter  into  retail  installment 
contracts  directly  with  consumers  (“Consumer  Loans”).  The  Company  has  two  programs,  the  Portfolio  Program  and  the 
Purchase Program. Under the Portfolio Program, the Company advances money to Dealers (“Dealer Loans”) in exchange for 
the right to service the underlying Consumer Loans. Under the Purchase Program, the Company buys the Consumer Loan from 
the  Dealers  (“Purchased  Loans”)  and  keeps  all  amounts  collected  from  the  consumer.  Dealer  Loans  and  Purchased  Loans, 
collectively referred to as “Loans”, are presented as Loans receivable in the consolidated balance sheets.

44

As described in Note 2 and Note 5 to the financial statements, on January 1, 2020 (the “Adoption Date”), the Company adopted 
Financial  Accounting  Standards  Board  Accounting  Standard  Codification  (“ASC”)  326,  Financial  Instruments,  which  is  also 
known  as  the  current  expected  credit  loss  model  (“CECL”).  The  Loans  outstanding  at  December  31,  2019  qualified  for 
transition relief and were accounted for as purchased financial assets with credit deterioration (“PCD Method”).

For the Loans accounted for under the PCD Method, the Company calculated an effective interest rate based on expected future 
net cash flows at the Adoption Date.

Loans originated after December 31, 2019, did not qualify for the PCD Method and are accounted for as originated financial 
assets  (“Originated  Method”).  At  the  time  of  assignment,  the  Company  (1)  calculates  the  effective  interest  rate  based  on 
contractual  future  net  cash  flows;  (2)  records  a  Loan  receivable  equal  to  the  advance  paid  to  the  Dealer  under  the  Portfolio 
Program or purchase price paid to the Dealer under the Purchase Program; and (3) records an allowance for credit losses equal 
to the difference between the initial Loan receivable balance and the present value of expected future net cash flows discounted 
at  the  effective  interest  rate.  The  initial  allowance  for  credit  losses  is  recognized  as  a  provision  for  credit  losses  in  the 
consolidated statements of income.

In  each  subsequent  period,  the  Company  adjusts  the  allowance  for  credit  losses  for  Loans  accounted  for  under  the  PCD  and 
Originated Methods, so that the net carrying amount of each Loan equals the present value of expected future net cash flows 
discounted at the effective interest rate. The adjustment to the allowance for credit losses is recognized as either a provision for 
credit losses or a reversal of provision for credit losses in the consolidated statements of income.

During the first quarter of 2020, the Company evaluated the impact of the COVID-19 pandemic on its Loans based on, among 
other things, prior experience with economic downturns in the United States. An adjustment was made based on management’s 
best  estimate  of  the  impact  on  the  expected  future  net  cash  flows  and  ultimately  resulted  in  an  increase  to  the  provision  for 
credit losses and the allowance for credit losses. The Company re-assessed this estimate throughout each period in 2021 and 
continued to apply a reduction to the expected future cash flows based on their evaluation.

For Loans accounted for under the PCD Method, finance charge revenue is computed using the effective interest rate that was 
calculated  on  the  Adoption  Date  based  on  expected  future  net  cash  flows.    For  Loans  accounted  for  under  the  Originated 
Method,  finance  charge  revenue  is  computed  using  the  effective  interest  rate  that  was  calculated  upon  assignment  based  on 
contractual future net cash flows.

We identified the allowance for credit losses, provision for credit losses and finance change revenue, which are recorded based 
on subjective models, as a critical audit matter.

The  allowance  for  credit  losses  as  of  December  31,  2021  was  $3,013.5  million  and  the  provision  for  credit  losses  was  $8.4 
million  for  the  year  ended  December  31,  2021.    Total  finance  charge  revenue  for  the  year  ended  December  31,  2021  was 
$1,742.6 million.

The  principal  consideration  for  our  determination  of  the  allowance  for  credit  losses,  provision  for  credit  losses  and  finance 
charge revenue as a critical audit matter is the high degree of subjectivity in evaluating the reasonableness of management’s 
estimate,  including  assumptions  used  in  the  models  that  derive  the  expected  future  cash  flows.  The  models  used  in  the 
computation  of  the  expected  future  cash  flows  are  internally  developed  and  determine  the  amount  and  timing  of  the  initial 
forecast and the current forecast of expected future cash flows. 

Our audit procedures related to the allowance for credit losses, provision for credit losses and finance charge revenue include 
testing the design and operating effectiveness of key controls related to the models, including controls over the development 
and validation of the models, the completeness and accuracy of information used in the models, management review controls 
over the models and segregation of duties for maintaining the models.

45

With  the  assistance  of  an  internal  specialist,  we  assessed  the  reasonableness  of  the  methodology  used  in  the  models  that 
compute the expected future cash flows. We recomputed the initial and current forecasts for a sample of Loans.  We tested the 
underlying  data,  including  Loan  balances  and  other  characteristics  included  on  the  Consumer  Loan  and  collections  for  that 
sample.  We  also  assessed  the  reasonableness  of  the  COVID-19  adjustment  applied  to  the  expected  future  cash  flows, 
considering  internal  and  external  factors.  We  assessed  the  reasonableness  of  the  timing  of  the  future  cash  flows  based  on 
management’s assumptions and historical actual cash flows. We analyzed the historical forecasts against actuals to determine if 
management has the ability to accurately predict initial and current forecasts of future cash flows.

We sampled new Loans during 2021 and confirmed the balance with the Dealer and/or agreed to the Consumer Loan for 
completeness and accuracy.  We sampled collections made during 2021 to verify completeness, accuracy and application to the 
appropriate Loans. We recalculated the effective interest rate for a sample of Loans based on the contractual cash flows less 
estimated dealer holdback or we agreed to the prior year rate, based on the applicable method described above. We recomputed 
the provision for credit losses for a sample of new Loans by computing the difference between the initial Loan balance and the 
present value of expected future net cash flows discounted at the effective interest rate. 

We  selected  a  sample  of  Loans  to  recompute  the  provision  for  credit  losses,  allowance  for  credit  losses  and  finance  charge 
revenue for the year-ended December 31, 2021. For the sample tested, we also recomputed the dealer holdback, if applicable.

We also assessed the correlation of changes in the allowance for credit losses to collections for a sample of Loans. We tested 
sensitivity  around  the  partial  write-off  policy.  We  analyzed  and  agreed  the  past-due  status  of  Loans  to  collection  details  and 
verified the allowance for credit losses was consistent with the status of the Loans.

/s/ GRANT THORNTON LLP

We have served as the Company’s auditor since 2005.

Southfield, Michigan
February 11, 2022 

46

CONSOLIDATED BALANCE SHEETS

(Dollars in millions, except per share data)

ASSETS:

Cash and cash equivalents

Restricted cash and cash equivalents

Restricted securities available for sale

Loans receivable 

Allowance for credit losses

Loans receivable, net

Property and equipment, net

Income taxes receivable

Other assets

Total Assets

LIABILITIES AND SHAREHOLDERS’ EQUITY:

Liabilities:

Accounts payable and accrued liabilities

Revolving secured line of credit

Secured financing

Senior notes 

Mortgage note

Deferred income taxes, net

Income taxes payable

Total Liabilities

Commitments and Contingencies - See Note 16

Shareholders’ Equity:

As of December 31,

2021

2020

$ 

23.3  $ 

410.9 

62.1 

16.0 

380.2 

66.1 

9,349.8 

10,124.8 

(3,013.5)   

(3,336.9) 

6,336.3 

6,787.9 

57.3 

109.2 

51.8 

59.4 

147.0 

32.4 

$ 

7,050.9  $ 

7,489.0 

$ 

175.0  $ 

2.6 

186.7 

95.9 

3,811.5 

3,711.6 

792.5 

9.7 

435.2 

0.2 

790.6 

10.5 

391.0 

0.2 

5,226.7 

5,186.5 

Preferred stock, $.01 par value, 1,000,000 shares authorized, none issued

— 

— 

Common stock, $.01 par value, 80,000,000 shares authorized, 14,145,888 and
17,092,432 shares issued and outstanding as of December 31, 2021 and 
December 31, 2020, respectively

Paid-in capital

Retained earnings

Accumulated other comprehensive income

Total Shareholders’ Equity

Total Liabilities and Shareholders’ Equity

0.1 

197.2 

0.2 

161.9 

1,626.7 

2,138.8 

0.2 

1.6 

1,824.2 

2,302.5 

$ 

7,050.9  $ 

7,489.0 

See accompanying notes to consolidated financial statements.

47

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF INCOME

(Dollars in millions, except per share data)

Revenue:

Finance charges

Premiums earned

Other income

Total revenue

Costs and expenses:

Salaries and wages

General and administrative

Sales and marketing

Provision for credit losses

Interest

Provision for claims

Loss on extinguishment of debt

Total costs and expenses

Income before provision for income taxes

Provision for income taxes

Net income

Net income per share:

Basic

Diluted

Weighted average shares outstanding:

Basic

Diluted

For the Years Ended December 31,

2021

2020

2019

$ 

1,742.6  $ 

1,562.4  $ 

1,369.4 

60.3 

53.1 

57.3 

49.6 

51.0 

68.6 

1,856.0 

1,669.3 

1,489.0 

218.1 

100.3 

65.3 

8.4 

164.2 

38.8 

— 

595.1 

1,260.9 

302.6 

186.5 

69.6 

69.5 

556.9 

192.0 

37.9 

7.4 

1,119.8 

549.5 

128.5 

$ 

$ 

$ 

958.3  $ 

421.0  $ 

59.57  $ 

59.52  $ 

23.57  $ 

23.47  $ 

193.3 

65.1 

70.2 

76.4 

196.2 

30.1 

1.8 

633.1 

855.9 

199.8 

656.1 

34.71 

34.57 

  16,085,823 

  17,858,935 

  18,900,256 

  16,100,552 

  17,935,779 

  18,976,560 

See accompanying notes to consolidated financial statements.

48

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In millions)

Net income

Other comprehensive income (loss), net of tax:

Unrealized gain (loss) on securities, net of tax

        Other comprehensive income (loss)

Comprehensive income

For the Years Ended December 31,

2021

2020

2019

$ 

958.3  $ 

421.0  $ 

656.1 

(1.4)   

(1.4)   

0.8 

0.8 

1.1 

1.1 

$ 

956.9  $ 

421.8  $ 

657.2 

See accompanying notes to consolidated financial statements.

49

 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

(Dollars in millions)

Common Stock

Balance, January 1, 2019

  18,972,558  $ 

0.2  $ 

154.9  $ 

1,836.1  $ 

(0.3)  $ 

1,990.9 

Number

Amount

Paid-In 
Capital

Retained 
Earnings

Accumulated 
Other 
Comprehensive 
Income (Loss)

Total 
Shareholders’ 
Equity

Net income

Other comprehensive income  

Stock-based compensation
Restricted stock awards, net 

of forfeitures

Repurchase of common stock  
Restricted stock units 

converted to common stock  

— 

— 

— 

4,827 

(712,448)   

87,842 

Balance, December 31, 2019

  18,352,779 

Net income

Other comprehensive income  

Stock-based compensation
Restricted stock awards, net 

of forfeitures

— 

— 

— 

(152)   

Repurchase of common stock   (1,282,166)   

Restricted stock units 

converted to common stock  

21,971 

Balance, December 31, 2020

  17,092,432 

Net income

Other comprehensive loss

Stock-based compensation
Restricted stock awards, net 

of forfeitures

— 

— 

— 

(109,085)   

— 

— 

— 

— 

— 

— 

0.2 

— 

— 

— 

— 

— 

— 

0.2 

— 

— 

— 

— 

— 

— 

7.6 

— 

656.1 

— 

— 

— 

(4.8)   

(295.6)   

— 

157.7 

— 

— 

6.2 

— 

— 

2,196.6 

421.0 

— 

— 

— 

(2.0)   

(478.8)   

— 

161.9 

— 

— 

24.8 

— 

— 

2,138.8 

958.3 

— 

— 

— 

Repurchase of common stock   (2,884,126)   
Restricted stock units 

converted to common stock  

11,416 

Stock options exercised

Balance, December 31, 2021

35,251 
  14,145,888  $ 

(0.1)   

(1.3)   

(1,470.4)   

— 

— 
0.1  $ 

— 

— 

11.8 
197.2  $ 

— 
1,626.7  $ 

— 

1.1 

— 

— 

— 

— 

0.8 

— 

0.8 

— 

— 

— 

— 

1.6 

— 

(1.4)   

— 

— 

— 

— 

656.1 

1.1 

7.6 

— 

(300.4) 

— 

2,355.3 

421.0 

0.8 

6.2 

— 

(480.8) 

— 

2,302.5 

958.3 

(1.4) 

24.8 

— 

(1,471.8) 

— 

— 
0.2  $ 

11.8 
1,824.2 

See accompanying notes to consolidated financial statements.

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF CASH FLOWS

(In millions)

Cash Flows From Operating Activities:

Net income
Adjustments to reconcile cash provided by operating activities:

For the Years Ended December 31,

2021

2020

2019

$ 

958.3  $ 

421.0  $ 

656.1 

Provision for credit losses
Depreciation
Amortization
Provision for deferred income taxes
Stock-based compensation
Loss on extinguishment of debt
Other

Change in operating assets and liabilities:

Increase (decrease) in accounts payable and accrued liabilities
Decrease (increase) in income taxes receivable
Decrease in income taxes payable
Decrease (increase) in other assets

Net cash provided by operating activities

Cash Flows From Investing Activities:

Purchases of restricted securities available for sale
Proceeds from sale of restricted securities available for sale
Maturities of restricted securities available for sale
Principal collected on Loans receivable
Advances to Dealers
Purchases of Consumer Loans
Accelerated payments of Dealer Holdback
Payments of Dealer Holdback
Purchases of property and equipment

Net cash provided by (used in) investing activities

Cash Flows From Financing Activities:

Borrowings under revolving secured line of credit
Repayments under revolving secured line of credit
Proceeds from secured financing
Repayments of secured financing
Proceeds from issuance of senior notes
Repayment of senior notes
Payments of debt issuance costs and debt extinguishment costs
Repurchase of common stock
Proceeds from stock options exercised
Other

Net cash provided by (used in) financing activities

8.4 
9.7 
16.6 
44.7 
24.8 
— 
(0.4)   

(10.7)   
37.8 
— 
(19.8)   

1,069.4 

(38.8)   
22.2 
18.3 
3,808.5 
(2,059.0)   
(1,108.8)   
(44.1)   
(153.4)   
(7.6)   

437.3 

1,562.6 
(1,655.9)   
1,830.8 
(1,729.0)   

— 
— 
(16.4)   
(1,471.8)   
11.8 
(0.8)   
(1,468.7)   

556.9 
8.8 
15.0 
68.3 
6.2 
7.4 
(0.7)   

(18.4)   
(80.8)   
— 
1.5 
985.2 

(43.2)   
24.8 
13.0 
3,170.1 
(2,207.8)   
(1,433.4)   
(45.9)   
(142.6)   
(8.5)   
(673.5)   

5,376.0 
(5,280.1)   
2,800.2 
(2,427.2)   

— 
(401.8)   
(18.7)   
(480.8)   
— 
(0.8)   
(433.2)   

76.4 
7.3 
15.1 
85.5 
7.6 
1.8 
(0.2) 

17.3 
(58.3) 
(2.3) 
6.0 
812.3 

(40.1) 
29.1 
11.9 
2,971.2 
(2,424.5) 
(1,347.7) 
(58.8) 
(138.5) 
(26.8) 
(1,024.2) 

3,846.7 
(4,018.6) 
2,396.4 
(2,149.5) 
800.0 
(148.2) 
(25.5) 
(300.4) 
— 
(0.6) 
400.3 

Net increase (decrease) in cash and cash equivalents and restricted cash 

and cash equivalents
Cash and cash equivalents and restricted cash and cash equivalents, 
beginning of period
Cash and cash equivalents and restricted cash and cash equivalents, end 
of period

Supplemental Disclosure of Cash Flow Information:

Cash paid during the period for interest
Cash paid during the period for income taxes, net of refunds

38.0 

(121.5)   

188.4 

396.2 

517.7 

329.3 

434.2  $ 

396.2  $ 

517.7 

149.4  $ 
213.2  $ 

191.6  $ 
141.5  $ 

175.6 
172.4 

$ 

$ 
$ 

See accompanying notes to consolidated financial statements.

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.  

DESCRIPTION OF BUSINESS

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Principal Business. Since 1972, Credit Acceptance Corporation (referred to as the “Company”, “Credit Acceptance”, “we”, 
“our” or “us”) has offered financing programs that enable automobile dealers to sell vehicles to consumers, regardless of their 
credit history. Our financing programs are offered through a nationwide network of automobile dealers who benefit from sales 
of  vehicles  to  consumers  who  otherwise  could  not  obtain  financing;  from  repeat  and  referral  sales  generated  by  these  same 
customers;  and  from  sales  to  customers  responding  to  advertisements  for  our  financing  programs,  but  who  actually  end  up 
qualifying for traditional financing.

Without  our  financing  programs,  consumers  are  often  unable  to  purchase  vehicles  or  they  purchase  unreliable  ones. 
Further, as we report to the three national credit reporting agencies, an important ancillary benefit of our programs is that we 
provide consumers with an opportunity to improve their lives by improving their credit score and move on to more traditional 
sources of financing.

We refer to automobile dealers who participate in our programs and who share our commitment to changing consumers’ 
lives as “Dealers”. Upon enrollment in our financing programs, the Dealer enters into a Dealer servicing agreement with us that 
defines  the  legal  relationship  between  Credit  Acceptance  and  the  Dealer.  The  Dealer  servicing  agreement  assigns  the 
responsibilities  for  administering,  servicing,  and  collecting  the  amounts  due  on  retail  installment  contracts  (referred  to  as 
“Consumer Loans”) from the Dealers to us. We are an indirect lender from a legal perspective, meaning the Consumer Loan is 
originated by the Dealer and assigned to us. 

Substantially all of the Consumer Loans assigned to us are made to consumers with impaired or limited credit histories. 
The following table shows the percentage of Consumer Loans assigned to us with either FICO® scores below 650 or no FICO® 
scores:

Consumer Loan Assignment Volume

2021

2020

2019

Percentage of total unit volume with either FICO® scores 

below 650 or no FICO® scores

 91.0 %

 94.9 %

 95.9 %

For the Years Ended December 31,

In 2020, we began piloting an option that expanded our financing programs to consumers with higher credit ratings.  In the 
fourth quarter of 2021, we made this option available to all Dealers. A portion of the reduction in the percentage of total unit 
volume with FICO® scores below 650 or no FICO® scores relates to Consumer Loans assigned under this option.

We have two programs: the Portfolio Program and the Purchase Program. Under the Portfolio Program, we advance money 
to  Dealers  (referred  to  as  a  “Dealer  Loan”)  in  exchange  for  the  right  to  service  the  underlying  Consumer  Loans.  Under  the 
Purchase  Program,  we  buy  the  Consumer  Loans  from  the  Dealers  (referred  to  as  a  “Purchased  Loan”)  and  keep  all  amounts 
collected from the consumer. Dealer Loans and Purchased Loans are collectively referred to as “Loans”. The following table 
shows the percentage of Consumer Loans assigned to us as Dealer Loans and Purchased Loans for each of the last three years:

For the Years Ended December 31,
2019
2020
2021

Unit Volume

Dollar Volume (1)

Dealer Loans

 67.2 %
 64.1 %
 67.9 %

Purchased Loans
 32.8 %
 35.9 %
 32.1 %

Dealer Loans

 64.3 %
 60.6 %
 65.0 %

Purchased Loans
 35.7 %
 39.4 %
 35.0 %

(1) Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase 
Consumer Loans assigned under our Purchase Program. Payments of Dealer Holdback (as defined below) and accelerated Dealer Holdback  are  not 
included.

Portfolio Program

As payment for the vehicle, the Dealer generally receives the following:

•
•
•

a down payment from the consumer;
a non-recourse cash payment (“advance”) from us; and
after the advance balance (cash advance and related Dealer Loan fees and costs) has been recovered by us, the cash 
from  payments  made  on  the  Consumer  Loan,  net  of  certain  collection  costs  and  our  servicing  fee  (“Dealer 
Holdback”).

52

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

We  record  the  amount  advanced  to  the  Dealer  as  a  Dealer  Loan,  which  is  classified  within  Loans  receivable  in  our 
consolidated balance sheets. Cash advanced to the Dealer is automatically assigned to the Dealer’s open pool of advances. Prior 
to  August  5,  2019,  we  generally  required  Dealers  to  group  advances  into  pools  of  at  least  100  Consumer  Loans.  Beginning 
August 5, 2019, Dealers may also elect to close a pool containing at least 50 Consumer Loans and assign subsequent advances 
to a new pool. Unless we receive a request from the Dealer to keep a pool open, we automatically close each pool based on the 
Dealer’s  election.  All  advances  within  a  Dealer’s  pool  are  secured  by  the  future  collections  on  the  related  Consumer  Loans 
assigned to the pool. For Dealers with more than one pool, the pools are cross-collateralized so the performance of other pools 
is considered in determining eligibility for Dealer Holdback. We perfect our security interest with respect to the Dealer Loans 
by obtaining control or taking possession of the Consumer Loans, which list us as lien holder on the vehicle title.

The  Dealer  servicing  agreement  provides  that  collections  received  by  us  during  a  calendar  month  on  Consumer  Loans 

assigned by a Dealer are applied on a pool-by-pool basis as follows:

•
•
•
•

first, to reimburse us for certain collection costs;
second, to pay us our servicing fee, which generally equals 20% of collections;
third, to reduce the aggregate advance balance and to pay any other amounts due from the Dealer to us; and
fourth, to the Dealer as payment of Dealer Holdback.

If the collections on Consumer Loans from a Dealer’s pool are not sufficient to repay the advance balance and any other 
amounts due to us, the Dealer will not receive Dealer Holdback. Certain events may also result in Dealers forfeiting their rights 
to Dealer Holdback, including becoming inactive before assigning 100 Consumer Loans.

Dealers have an opportunity to receive an accelerated Dealer Holdback payment each time a pool of Consumer Loans is 
closed. The amount paid to the Dealer is calculated using a formula that considers the number of Consumer Loans assigned to 
the pool and the related forecasted collections and advance balance.

Since typically the combination of the advance and the consumer’s down payment provides the Dealer with a cash profit at 
the  time  of  sale,  the  Dealer’s  risk  in  the  Consumer  Loan  is  limited.  We  cannot  demand  repayment  of  the  advance  from  the 
Dealer  except  in  the  event  the  Dealer  is  in  default  of  the  Dealer  servicing  agreement.  Advances  are  made  only  after  the 
consumer  and  Dealer  have  signed  a  Consumer  Loan  contract,  we  have  received  the  executed  Consumer  Loan  contract  and 
supporting  documentation  in  either  physical  or  electronic  form,  and  we  have  approved  all  of  the  related  stipulations  for 
funding. 

For  accounting  purposes,  the  transactions  described  under  the  Portfolio  Program  are  not  considered  to  be  loans  to 
consumers. Instead, our accounting reflects that of a lender to the Dealer. The classification as a Dealer Loan for accounting 
purposes is primarily a result of (1) the Dealer’s financial interest in the Consumer Loan and (2) certain elements of our legal 
relationship with the Dealer.

Purchase Program

The Purchase Program differs from our Portfolio Program in that the Dealer receives a one-time payment from us at the 
time  of  assignment  to  purchase  the  Consumer  Loan  instead  of  a  cash  advance  at  the  time  of  assignment  and  future  Dealer 
Holdback  payments.  For  accounting  purposes,  the  transactions  described  under  the  Purchase  Program  are  considered  to  be 
originated by the Dealer and then purchased by us.

Program Enrollment

Beginning  August  5,  2019,  Dealers  may  enroll  in  our  Portfolio  Program  without  incurring  an  enrollment  fee.  Prior  to 
August 5, 2019, Dealers enrolled in our Portfolio Program by (1) paying an up-front, one-time fee of $9,850, or (2) agreeing to 
allow us to retain 50% of their accelerated Dealer Holdback payment(s) on the first 100 Consumer Loan assignments.

Access to the Purchase Program is typically only granted to Dealers that meet one of the following:

•
•
•

assigned at least 100 Consumer Loans under the Portfolio Program;
franchise dealership; or
independent dealership that meets certain criteria upon enrollment.

53

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

2. 

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation

The  consolidated  financial  statements  include  our  accounts  and  our  wholly-owned  subsidiaries.  All  significant 
intercompany  transactions  have  been  eliminated.  Our  primary  subsidiaries  as  of  December  31,  2021  are:  Buyer’s  Vehicle 
Protection Plan, Inc. (“BVPP”), Vehicle Remarketing Services, Inc. (“VRS”), VSC Re Company (“VSC Re”), CAC Warehouse 
Funding  LLC  II,  CAC  Warehouse  Funding  LLC  IV,  CAC  Warehouse  Funding  LLC  V,  CAC  Warehouse  Funding  LLC  VI, 
CAC Warehouse Funding LLC VIII, Credit Acceptance Funding LLC 2019-1, Credit Acceptance Funding LLC 2019-2, Credit 
Acceptance  Funding  LLC  2019-3,  Credit  Acceptance  Funding  LLC  2020-1,  Credit  Acceptance  Funding  LLC  2020-2  Credit 
Acceptance  Funding  LLC  2020-3,  Credit  Acceptance  Funding  LLC  2021-1,  Credit  Acceptance  Funding  LLC  2021-2,  Credit 
Acceptance Funding LLC 2021-3 and Credit Acceptance Funding LLC 2021-4.

Business Segment Information

We  currently  operate  in  one  reportable  segment  which  represents  our  core  business  of  offering  financing  programs  that 
enable  Dealers  to  sell  vehicles  to  consumers  regardless  of  their  credit  history.  For  information  regarding  our  one  reportable 
segment and related entity wide disclosures, see Note 15 to the consolidated financial statements.

Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of 
America (“GAAP”) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and 
disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and 
expenses during the reporting period. The accounts which are subject to significant estimation include the allowance for credit 
losses,  finance  charge  revenue,  premiums  earned,  contingencies,  and  uncertain  tax  positions.  Actual  results  could  materially 
differ from those estimates.

Cash and Cash Equivalents and Restricted Cash and Cash Equivalents

Cash equivalents consist of readily marketable securities with original maturities at the date of acquisition of three months 
or less. As of December 31, 2021 and 2020, we had $22.9 million and $15.7 million, respectively, in cash and cash equivalents 
that were not insured by the Federal Deposit Insurance Corporation (“FDIC”).

Restricted cash and cash equivalents consist of cash pledged as collateral for secured financings and cash held in a trust for 
future  vehicle  service  contract  claims.  As  of  December  31,  2021  and  2020,  we  had  $407.9  million  and  $376.9  million, 
respectively, in restricted cash and cash equivalents that were not insured by the FDIC.

54

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The following table provides a reconciliation of cash and cash equivalents and restricted cash and cash equivalents reported 

in our consolidated balance sheets to the total shown in our consolidated statements of cash flows:

(In millions)

As of December 31,

2021

2020

2019

Cash and cash equivalents
Restricted cash and cash equivalents
Total cash and cash equivalents and restricted cash and cash 

equivalents

$ 

$ 

23.3  $ 
410.9 

16.0  $ 
380.2 

434.2  $ 

396.2  $ 

187.4 
330.3 

517.7 

Restricted Securities Available for Sale

Restricted  securities  available  for  sale  consist  of  amounts  held  in  a  trust  for  future  vehicle  service  contract  claims.  We 
determine  the  appropriate  classification  of  our  investments  in  debt  securities  at  the  time  of  purchase  and  reevaluate  such 
determinations at each balance sheet date. Debt securities for which we do not have the intent or ability to hold to maturity are 
classified  as  available  for  sale,  and  stated  at  fair  value  with  unrealized  gains  and  losses,  net  of  income  taxes  included  in  the 
determination of comprehensive income and reported as a component of shareholders’ equity.

Loans Receivable and Allowance for Credit Losses

Consumer  Loan  Assignment.  For  legal  purposes,  a  Consumer  Loan  is  considered  to  have  been  assigned  to  us  after  the 

following has occurred:

•
•

the consumer and Dealer have signed a Consumer Loan contract; and
we  have  received  the  executed  Consumer  Loan  contract  and  supporting  documentation  in  either  physical  or 
electronic form.

For  accounting  and  financial  reporting  purposes,  a  Consumer  Loan  is  considered  to  have  been  assigned  to  us  after  the 

following has occurred:

•
•

the Consumer Loan has been legally assigned to us; and
we have made a funding decision and generally have provided funding to the Dealer in the form of either an advance 
under the Portfolio Program or one-time purchase payment under the Purchase Program.

Portfolio  Segments  and  Classes.  Our  Loan  portfolio  consists  of  two  portfolio  segments:  Dealer  Loans  and  Purchased 

Loans. Our determination is based on the following:

•

• We  have  two  financing  programs:  the  Portfolio  Program  and  the  Purchase  Program.  We  are  considered  to  be  a 
lender to our Dealers for Consumer Loans assigned under the Portfolio Program and a purchaser of Consumer Loans 
assigned under the Purchase Program. 
The Portfolio Program and the Purchase Program have different levels of risk in relation to credit losses. Under the 
Portfolio  Program,  the  impact  of  negative  variances  in  Consumer  Loan  performance  is  mitigated  by  Dealer 
Holdback  and  the  cross-collateralization  of  Consumer  Loan  assignments.  Under  the  Purchase  Program,  we  are 
impacted by the full amount of negative variances in Consumer Loan performance.
Our  business  model  is  narrowly  focused  on  Consumer  Loan  assignments  from  one  industry  with  expected  cash 
flows that are significantly lower than the contractual cash flows owed to us due to credit quality. We do not believe 
that  it  is  meaningful  to  disaggregate  our  Loan  portfolio  beyond  the  Dealer  Loans  and  Purchased  Loans  portfolio 
segments.

•

Each  portfolio  segment  consists  of  one  class  of  Consumer  Loan  assignments,  which  is  Consumer  Loans  originated  by 
Dealers to finance purchases of vehicles and related ancillary products by consumers with impaired or limited credit histories. 
Our determination is based on the following:

•

All  of  the  Consumer  Loans  assigned  to  us  have  similar  risk  characteristics  in  relation  to  the  categorization  of 
borrowers, type of financing receivable, industry sector and type of collateral.

• We only accept Consumer Loan assignments from Dealers located within the United States. 

55

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

2021  and  2020  Recognition  and  Measurement  Policies.  On  January  1,  2020,  we  adopted  Accounting  Standards  Update 
2016-13, Measurement of Credit Losses on Financial Instruments, which is known as the current expected credit loss model, or 
CECL. Loans outstanding prior to the adoption date qualified for transition relief and are accounted for as purchased financial 
assets with credit deterioration (“PCD Method”). 

Under the PCD Method, on January 1, 2020, we:

•
•

calculated an effective interest rate based on expected future net cash flows; and
increased  the  Loans  receivable  and  the  related  allowance  for  credit  losses  balances  by  the  present  value  of  the 
difference between contractual future net cash flows and expected future net cash flows discounted at the effective 
interest rate. This “gross-up” did not impact the net carrying amount of Loans (Loans receivable less allowance for 
credit losses) or net income.

Under the PCD Method, for each reporting period subsequent to the adoption of CECL, we:

•

•

recognize finance charge revenue using the effective interest rate that was calculated on the adoption date based on 
expected future net cash flows; and
adjust  the  allowance  for  credit  losses  so  that  the  net  carrying  amount  of  each  Loan  equals  the  present  value  of 
expected future net cash flows discounted at the effective interest rate. The adjustment to the allowance for credit 
losses is recognized as either provision for credit losses expense or a reversal of provision for credit losses expense.

Consumer Loans assigned to us on or subsequent to January 1, 2020 do not qualify for the PCD Method and are accounted 
for as originated financial assets (“Originated Method”). While the cash flows we expect to collect at the time of assignment are 
significantly  lower  than  the  contractual  cash  flows  owed  to  us  due  to  credit  quality,  our  Loans  do  not  qualify  for  the  PCD 
Method because the assignment of the Consumer Loan to us occurs a moment after the Consumer Loan is originated by the 
Dealer,  so  “a  more-than-insignificant  deterioration  in  credit  quality  since  origination”  has  not  occurred  at  the  time  of 
assignment. In addition, Dealer Loans also do not qualify for the PCD Method because Consumer Loans assigned to us under 
the  Portfolio  Program  are  considered  to  be  advances  under  Dealer  Loans  originated  by  us  rather  than  Consumer  Loans 
purchased by us. 

Under the Originated Method, at the time of assignment, we:

•
•

•

calculate the effective interest rate based on contractual future net cash flows; 
record a Loan receivable equal to the advance paid to the Dealer under the Portfolio Program or purchase price paid 
to the Dealer under the Purchase Program; and 
record  an  allowance  for  credit  losses  equal  to  the  difference  between  the  initial  Loan  receivable  balance  and  the 
present  value  of  expected  future  net  cash  flows  discounted  at  the  effective  interest  rate.  The  initial  allowance  for 
credit losses is recognized as provision for credit losses expense.

Under the Originated Method, for each reporting period subsequent to assignment, we:

•

•

recognize finance charge revenue using the effective interest rate that was calculated at the time of assignment based 
on contractual future net cash flows; and
adjust  the  allowance  for  credit  losses  so  that  the  net  carrying  amount  of  each  Loan  equals  the  present  value  of 
expected future net cash flows discounted at the effective interest rate. The adjustment to the allowance for credit 
losses is recognized as either provision for credit losses expense or a reversal of provision for credit losses expense.

56

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

2019  Recognition  and  Measurement  Policies.  Prior  to  the  adoption  of  CECL  on  January  1,  2020,  we  accounted  for  our 

Loans as loans acquired with significant credit deterioration. 

At the time of assignment, we:

•
•

calculated an effective interest rate based on expected future net cash flows; and
recorded a Loan receivable equal to the advance paid to the Dealer under the Portfolio Program or purchase price 
paid to the Dealer under the Purchase Program.

For each reporting period subsequent to assignment, we:

•
•

•

recalculated an effective interest rate based on expected future net cash flows;
recognized finance charge revenue using the greater of the effective interest rate that was calculated for the reporting 
period  or  the  effective  interest  rate  that  was  calculated  at  the  time  of  assignment,  both  of  which  were  based  on 
expected future net cash flows; and
recorded or adjusted an allowance for credit losses, if necessary, to reduce the net carrying amount of each Loan to 
the present value of expected future net cash flows discounted at the effective interest rate that was calculated at the 
time of assignment. The initial allowance for credit losses was recognized as provision for credit losses expense and 
the adjustment to the allowance for credit losses was recognized as either provision for credit losses expense or a 
reversal of provision for credit losses expense.

Loans Receivable.  Amounts advanced to Dealers for Consumer Loans assigned under the Portfolio Program are recorded 
as Dealer Loans and are aggregated by Dealer for purposes of recognizing revenue and measuring credit losses. Amounts paid 
to Dealers for Consumer Loans assigned under the Purchase Program are recorded as Purchased Loans and, for purposes of 
recognizing revenue and measuring credit losses, are:

•
•

not aggregated, if assigned on or subsequent to January 1, 2020; or
aggregated into pools based on the month of purchase, if assigned prior to January 1, 2020.

The outstanding balance of each Loan included in Loans receivable is comprised of the following:

•

•
•
•
•
•
•
•
•

cash paid to the Dealer (or to third party ancillary product providers on the Dealer’s behalf) for the Consumer Loan 
assignment (advance under the Portfolio Program or one-time purchase payment under the Purchase Program);
finance charges;
Dealer Holdback payments;
accelerated Dealer Holdback payments;
recoveries;
transfers in;
less: collections (net of certain collection costs);
less: write-offs; and
less: transfers out.

Under our Portfolio Program, certain events may result in Dealers forfeiting their rights to Dealer Holdback. We transfer 
the  Dealer’s  outstanding  Dealer  Loan  balance  and  the  related  allowance  for  credit  losses  balance  to  Purchased  Loans  in  the 
period  this  forfeiture  occurs.  We  aggregate  these  Purchased  Loans  by  Dealer  for  purposes  of  recognizing  revenue  and 
measuring credit losses.

Allowance  for  Credit  Losses.  The  outstanding  balance  of  the  allowance  for  credit  losses  of  each  Loan  represents  the 
amount required to reduce net carrying amount of Loans (Loans receivable less allowance for credit losses) to the present value 
of expected future net cash flows discounted at the effective interest rate. Expected future net cash flows for Dealer Loans are 
comprised of expected future collections on the assigned Consumer Loans, less any expected future Dealer Holdback payments. 
Expected  future  net  cash  flows  for  Purchased  Loans  are  comprised  of  expected  future  collections  on  the  assigned  Consumer 
Loans. 

Expected future collections are forecasted for each individual Consumer Loan based on the historical performance of 
Consumer Loans with similar characteristics, adjusted for recent trends in payment patterns and economic conditions. Our 
forecast of expected future collections includes estimates for prepayments and post-contractual-term cash flows. Unless the 
consumer is no longer contractually obligated to pay us, we forecast future collections on each Consumer Loan for a 120 month 
period after the origination date. Expected future Dealer Holdback payments are forecasted for each individual Dealer based on 
the expected future collections and current advance balance of each Dealer Loan.

57

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

We fully write off the outstanding balances of a Loan and the related allowance for credit losses once we are no longer 
forecasting  any  expected  future  net  cash  flows  on  the  Loan.  In  addition,  on  January  1,  2020,  we  adopted  a  partial  write-off 
policy in connection with the adoption of CECL. Under our partial write-off policy, we write off the amount of the outstanding 
balances of a Loan and the related allowance for credit losses, if any, that exceeds 200% of the present value of expected future 
net cash flows on the Loan, as we deem this amount to be uncollectable.

Credit Quality. Substantially all of the Consumer Loans assigned to us are made to individuals with impaired or limited 
credit  histories.  Consumer  Loans  made  to  these  individuals  generally  entail  a  higher  risk  of  delinquency,  default  and 
repossession and higher losses than loans made to consumers with better credit. Since most of our revenue and cash flows are 
generated from these Consumer Loans, our ability to accurately forecast Consumer Loan performance is critical to our business 
and financial results. At the time a Consumer Loan is submitted to us for assignment, we forecast future expected cash flows 
from the Consumer Loan. Based on these forecasts, an advance or one-time purchase payment is made to the related Dealer at a 
price designed to maximize our economic profit, a non-GAAP financial measure that considers our return on capital, our cost of 
capital and the amount of capital invested.

We monitor and evaluate the credit quality of Consumer Loans on a monthly basis by comparing our current forecasted 
collection  rates  to  our  initial  expectations.  We  use  a  statistical  model  that  considers  a  number  of  credit  quality  indicators  to 
estimate  the  expected  collection  rate  for  each  Consumer  Loan  at  the  time  of  assignment.  The  credit  quality  indicators 
considered in our model include attributes contained in the consumer’s credit bureau report, data contained in the consumer’s 
credit application, the structure of the proposed transaction, vehicle information and other factors. We continue to evaluate the 
expected  collection  rate  of  each  Consumer  Loan  subsequent  to  assignment  primarily  through  the  monitoring  of  consumer 
payment behavior. Our evaluation becomes more accurate as the Consumer Loans age, as we use actual performance data in our 
forecast.  Since all known, significant credit quality indicators have already been factored into our forecasts and pricing, we are 
not  able  to  use  any  specific  credit  quality  indicators  to  predict  or  explain  variances  in  actual  performance  from  our  initial 
expectations.  Any  variances  in  performance  from  our  initial  expectations  are  the  result  of  Consumer  Loans  performing 
differently from historical Consumer Loans with similar characteristics. We periodically adjust our statistical pricing model for 
new trends that we identify through our evaluation of these forecasted collection rate variances.

When overall forecasted collection rates underperform our initial expectations, the decline in forecasted collections has a 
more adverse impact on the profitability of the Purchased Loans than on the profitability of the Dealer Loans. For Purchased 
Loans,  the  decline  in  forecasted  collections  is  absorbed  entirely  by  us.  For  Dealer  Loans,  the  decline  in  the  forecasted 
collections is substantially offset by a decline in forecasted payments of Dealer Holdback.

Methodology Changes. On January 1, 2020, we adopted CECL, which changed our accounting policies for Loans. During 
the  first  quarter  of  2020,  we  reduced  forecasted  collection  rates  to  reflect  the  estimated  long-term  impact  of  COVID-19  on 
Consumer Loan performance. For additional information, see Note 5. For the three year period ended December 31, 2021, we 
did not make any other methodology changes for Loans that had a material impact on our financial statements.

Property and Equipment

Purchases  of  property  and  equipment  are  recorded  at  cost.  Depreciation  is  provided  on  a  straight-line  basis  over  the 
estimated useful life of the asset. Estimated useful lives are generally as follows: buildings – 40 years, building improvements – 
10  years,  data  processing  equipment  –  3  years,  software  –  5  years,  office  furniture  and  equipment  –  7  years,  and  leasehold 
improvements  –  the  lesser  of  the  lease  term  or  7  years.  The  cost  of  assets  sold  or  retired  and  the  related  accumulated 
depreciation  are  removed  from  the  balance  sheet  at  the  time  of  disposition  and  any  resulting  gain  or  loss  is  included  in 
operations.  Maintenance,  repairs  and  minor  replacements  are  charged  to  operations  as  incurred;  major  replacements  and 
improvements  are  capitalized.  We  evaluate  long-lived  assets  for  impairment  whenever  events  or  changes  in  circumstances 
indicate that the carrying amount of an asset may not be recoverable.

Costs  incurred  during  the  application  development  stage  of  software  developed  for  internal  use  are  capitalized  and 
generally  depreciated  on  a  straight-line  basis  over  five  years.  Costs  incurred  to  maintain  existing  software  are  expensed  as 
incurred. For additional information regarding our property and equipment, see Note 6 to the consolidated financial statements.

58

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Deferred Debt Issuance Costs

Deferred  debt  issuance  costs  associated  with  secured  financings  and  senior  notes  are  included  as  a  deduction  from  the 
carrying  amount  of  the  related  debt  liability,  and  deferred  debt  issuance  costs  associated  with  our  revolving  secured  line  of 
credit are included in other assets.  Expenses associated with the issuance of debt instruments are capitalized and amortized as 
interest  expense  over  the  term  of  the  debt  instrument  using  the  effective  interest  method  for  asset-backed  secured  financings 
(“Term ABS”) and senior notes and the straight-line method for lines of credit and revolving secured warehouse (“Warehouse”) 
facilities. For additional information regarding deferred debt issuance costs, see Note 9 to the consolidated financial statements.

Derivative Instruments

We rely on various sources of financing, some of which contain floating rates of interest and expose us to risks associated 
with  increases  in  interest  rates.  We  manage  such  risk  primarily  by  entering  into  interest  rate  cap  agreements  (“derivative 
instruments”). These derivative instruments are not designated as hedges, and changes in their fair value increase or decrease 
interest expense.

We recognize derivative instruments as either other assets or accounts payable and accrued liabilities on our consolidated 
balance  sheets.  For  additional  information  regarding  our  derivative  instruments,  see  Note  10  to  the  consolidated  financial 
statements.

Finance Charges

Sources of Revenue. Finance charges is comprised of: (1) interest income earned on Loans; (2) administrative fees earned 
from ancillary products; (3) program fees charged to Dealers under the Portfolio Program; (4) Consumer Loan assignment fees 
charged to Dealers; and (5) direct origination costs incurred on Dealer Loans. 

We provide Dealers the ability to offer vehicle service contracts to consumers through our relationships with Third Party 
Providers  (“TPPs”).  A  vehicle  service  contract  provides  the  consumer  protection  by  paying  for  the  repair  or  replacement  of 
certain components of the vehicle in the event of a mechanical failure. The retail price of the vehicle service contract is included 
in the principal balance of the Consumer Loan. The wholesale cost of the vehicle service contract is paid to the TPP, net of an 
administrative fee retained by us. The difference between the wholesale cost and the retail price to the consumer is paid to the 
Dealer as a commission. Under the Portfolio Program, the wholesale cost of the vehicle service contract and the commission 
paid  to  the  Dealer  are  charged  to  the  Dealer’s  advance  balance.  TPPs  process  claims  on  vehicle  service  contracts  that  are 
underwritten by third party insurers. We bear the risk of loss for claims on certain vehicle service contracts that are reinsured by 
us. We market the vehicle service contracts directly to our Dealers.

We provide Dealers the ability to offer Guaranteed Asset Protection (“GAP”) to consumers through our relationships with 
TPPs. GAP provides the consumer protection by paying the difference between the loan balance and the amount covered by the 
consumer’s insurance policy in the event of a total loss of the vehicle due to severe damage or theft. The retail price of GAP is 
included in the principal balance of the Consumer Loan. The wholesale cost of GAP is paid to the TPP, net of an administrative 
fee retained by us. The difference between the wholesale cost and the retail price to the consumer is paid to the Dealer as a 
commission. Under the Portfolio Program, the wholesale cost of GAP and the commission paid to the Dealer are charged to the 
Dealer’s advance balance. TPPs process claims on GAP contracts that are underwritten by third party insurers.

Program fees represent monthly fees charged to Dealers for access to our Credit Approval Processing System (“CAPS”); 
administration,  servicing  and  collection  services  offered  by  us;  documentation  related  to  or  affecting  our  program;  and  all 
tangible and intangible property owned by Credit Acceptance. We charge a monthly fee of $599 to Dealers participating in our 
Portfolio Program and we collect it from future Dealer Holdback payments. 

59

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Recognition Policy. We recognize finance charges under the interest method such that revenue is recognized on a level-
yield basis over the life of the Loan. We calculate finance charges on a monthly basis by applying the effective interest rate of 
the Loan to the net carrying amount of the Loan (Loan receivable less the related allowance for credit losses). For Consumer 
Loans assigned on or subsequent to January 1, 2020, the effective interest rate is based on contractual future net cash flows. For 
Consumer Loans assigned prior to January 1, 2020, the effective interest rate was determined based on expected future net cash 
flows.

In connection with the adoption of CECL on January 1, 2020, we have elected to report the change in the present value of 
credit losses attributable to the passage of time as a reduction to finance charges. As a result, for financial statement periods 
beginning after December 31, 2019, we allocate finance charges recognized on each Loan between the Loan receivable and the 
related  allowance  for  credit  losses.  The  amount  of  finance  charges  allocated  to  the  Loan  receivable  is  equal  to  the  effective 
interest  rate  applied  to  the  Loans  receivable  balance.  The  reduction  of  finance  charges  allocated  to  the  allowance  for  credit 
losses is equal to the effective interest rate applied to the allowance for credit losses balance. For financial statement periods 
beginning prior to January 1, 2020, the entire amount of finance charges recognized on each Loan was allocated to the Loan 
receivable.

Reinsurance

VSC Re, our wholly-owned subsidiary, is engaged in the business of reinsuring coverage under vehicle service contracts 
sold to consumers by Dealers on vehicles financed by us. VSC Re currently reinsures vehicle service contracts that are offered 
through one of our TPPs. Vehicle service contract premiums, which represent the selling price of the vehicle service contract to 
the  consumer,  less  fees  and  certain  administrative  costs,  are  contributed  to  a  trust  account  controlled  by  VSC  Re.  These 
premiums are used to fund claims covered under the vehicle service contracts. VSC Re is a bankruptcy remote entity. As such, 
our exposure to fund claims is limited to the trust assets controlled by VSC Re and our net investment in VSC Re.

Premiums  from  the  reinsurance  of  vehicle  service  contracts  are  recognized  over  the  life  of  the  policy  in  proportion  to 
expected costs of servicing those contracts. Expected costs are determined based on our historical claims experience. Claims are 
expensed through a provision for claims in the period the claim was incurred. Capitalized acquisition costs are comprised of 
premium taxes and are amortized as general and administrative expense over the life of the contracts in proportion to premiums 
earned.

We have consolidated the trust within our financial statements based on our determination of the following:

• We have a variable interest in the trust. We have a residual interest in the assets of the trust, which is variable in 
nature, given that it increases or decreases based upon the actual loss experience of the related service contracts. In 
addition, VSC Re is required to absorb any losses in excess of the trust’s assets.
The trust is a variable interest entity. The trust has insufficient equity at risk as no parties to the trust were required 
to contribute assets that provide them with any ownership interest.

•

• We  are  the  primary  beneficiary  of  the  trust.  We  control  the  amount  of  premiums  written  and  placed  in  the  trust 
through Consumer Loan assignments under our Programs, which is the activity that most significantly impacts the 
economic  performance  of  the  trust.  We  have  the  right  to  receive  benefits  from  the  trust  that  could  potentially  be 
significant. In addition, VSC Re has the obligation to absorb losses of the trust that could potentially be significant.

Stock-Based Compensation Plans

We have stock-based compensation plans for team members and non-employee directors, which are described more fully 
in Note 14 to the consolidated financial statements. We apply a fair-value-based measurement method in accounting for stock-
based  compensation  plans  and  recognize  stock-based  compensation  expense  over  the  requisite  service  period  of  the  grant  as 
salaries and wages expense.

Employee Benefit Plan

We sponsor a 401(k) plan that covers substantially all of our team members. We offer matching contributions to the 401(k) 
plan  based  on  each  enrolled  team  members’  eligible  annual  gross  pay  (subject  to  statutory  limitations).  Our  matching 
contribution  rate  is  equal  to  100%  of  the  first  4%  participants  contribute  and  an  additional  50%  of  the  next  2%  participants 
contribute,  for  a  maximum  matching  contribution  of  5%  of  each  participant’s  eligible  annual  gross  pay.  For  the  years  ended 
December  31,  2021,  2020  and  2019,  we  recognized  compensation  expense  of  $7.5  million,  $7.2  million,  and  $7.1  million, 
respectively, for our matching contributions to the plan.

60

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Income Taxes

Provisions for federal, state and foreign income taxes are calculated on reported pre-tax earnings based on current tax law 
and  also  include,  in  the  current  period,  the  cumulative  effect  of  any  changes  in  tax  rates  from  those  used  previously  in 
determining deferred tax assets and liabilities. Such provisions differ from the amounts currently receivable or payable because 
certain items of income and expense are recognized in different time periods for financial reporting purposes than for income 
tax purposes.

Deferred  income  tax  balances  reflect  the  effects  of  temporary  differences  between  the  carrying  amounts  of  assets  and 
liabilities  and  their  tax  bases  and  are  stated  at  enacted  tax  rates  expected  to  be  in  effect  when  taxes  are  actually  paid  or 
recovered.

We follow a two-step approach for recognizing uncertain tax positions. First, we evaluate the tax position for recognition 
by determining if the weight of available evidence indicates it is more-likely-than-not that the position will be sustained upon 
examination, including resolution of related appeals or litigation processes, if any. Second, for positions that we determine are 
more-likely-than-not to be sustained, we recognize the tax benefit as the largest benefit that has a greater than 50% likelihood of 
being sustained. We establish a reserve for uncertain tax positions liability that is comprised of unrecognized tax benefits and 
related interest. We consider many factors when evaluating and estimating our tax positions and tax benefits, which may require 
periodic adjustments and which may not accurately anticipate actual outcomes. We recognize interest and penalties related to 
uncertain tax positions in provision for income taxes. For additional information regarding our income taxes, see Note 11 to the 
consolidated financial statements.

Advertising Costs

Advertising costs are expensed as incurred. Advertising expenses were $0.3 million for the year ended December 31, 2021, 

$0.1 million for the year ended December 31, 2020 and $0.3 million for the year ended December 31, 2019.

New Accounting Update Adopted During the Current Year

Simplifying  the  Accounting  for  Income  Taxes.  In  December  2019,  the  FASB  issued  ASU  2019-12,  which  intends  to 
enhance and simplify various aspects of the income tax accounting guidance, including requirements impacting the allocation of 
income tax expense to certain legal entities and interim-period accounting for enacted changes in tax law. The adoption of ASU 
2019-12 on January 1, 2021 did not have a material impact on our consolidated financial statements and related disclosures. 

Subsequent Events

We have evaluated events and transactions occurring subsequent to the consolidated balance sheet date of December 31, 
2021 for items that could potentially be recognized or disclosed in these financial statements. We did not identify any items 
which would require disclosure in or adjustment to the consolidated financial statements. 

61

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

3.           FAIR VALUE OF FINANCIAL INSTRUMENTS

The  following  methods  and  assumptions  were  used  to  estimate  the  fair  value  of  each  class  of  financial  instruments  for 

which it is practicable to estimate their value.

Cash and Cash Equivalents and Restricted Cash and Cash Equivalents.  The carrying amounts approximate their fair value 

due to the short maturity of these instruments.

Restricted Securities Available for Sale.  The fair value of U.S. Government and agency securities and corporate bonds is 
based  on  quoted  market  values  in  active  markets.    For  asset-backed  securities,  mortgage-backed  securities  and  commercial 
paper we use model-based valuation techniques for which all significant assumptions are observable in the market.

Loans  Receivable,  net.    The  fair  value  is  determined  by  calculating  the  present  value  of  expected  future  net  cash  flows 
estimated  by  us  by  utilizing  the  discount  rate  used  to  calculate  the  value  of  our  Loans  under  our  non-GAAP  floating  yield 
methodology.

Revolving  Secured  Line  of  Credit.    The  fair  value  is  determined  by  calculating  the  present  value  of  the  debt  instrument 

based on current rates for debt with a similar risk profile and maturity.

Secured Financing.  The fair value of our Term ABS financings is determined using quoted market prices; however, these 
instruments  trade  in  a  market  with  a  low  trading  volume.    For  our  warehouse  facilities,  the  fair  values  are  determined  by 
calculating the present value of each debt instrument based on current rates for debt with similar risk profiles and maturities.

Senior Notes.  The fair value is determined using quoted market prices in an active market.

Mortgage Note. The fair value is determined by calculating the present value of the debt instrument based on current rates

for debt with a similar risk profile and maturity.

A comparison of the carrying amount and estimated fair value of these financial instruments is as follows:

(In millions)

Assets

As of December 31,

2021

2020

Carrying
Amount

Estimated
Fair Value

Carrying
Amount

Estimated
Fair Value

Cash and cash equivalents

$ 

23.3  $ 

23.3  $ 

16.0  $ 

Restricted cash and cash equivalents
Restricted securities available for sale

Loans receivable, net

Liabilities

410.9 
62.1 

6,336.3 

410.9 
62.1 

6,580.4 

380.2 
66.1 

6,787.9 

Revolving secured line of credit

$ 

2.6  $ 

2.6  $ 

95.9  $ 

Secured financing

Senior notes

Mortgage note

3,811.5 

792.5 

9.7 

3,832.1 

825.8 

9.7 

3,711.6 

790.6 

10.5 

16.0 

380.2 
66.1 

7,216.4 

95.9 

3,793.9 

842.0 

10.5 

62

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Fair value is an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an 
orderly transaction between market participants.  As such, fair value is a market-based measurement that should be determined 
based on assumptions that market participants would use in pricing an asset or liability.  We group assets and liabilities at fair 
value in three levels, based on the markets in which the assets and liabilities are traded and the reliability of the assumptions 
used to determine fair value.  These levels are:

Level 1  Valuation is based upon quoted prices for identical instruments traded in active markets.

Level 2  Valuation is based upon quoted prices for similar instruments in active markets, quoted prices for identical or similar 
instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions 
are observable in the market.

Level 3  Valuation is generated from model-based techniques that use at least one significant assumption not observable in the 
market.    These  unobservable  assumptions  reflect  estimates  or  assumptions  that  market  participants  would  use  in 
pricing the asset or liability.

The  following  table  provides  the  level  of  measurement  used  to  determine  the  fair  value  for  each  of  our  financial 

instruments measured or disclosed at fair value:

(In millions)

Assets

As of December 31, 2021

Level 1

Level 2

Level 3

Total Fair Value

Cash and cash equivalents (1)

$ 

23.3  $ 

—  $ 

—  $ 

Restricted cash and cash equivalents (1)

Restricted securities available for sale (2)

Loans receivable, net (1)

410.9 

49.0 

— 

— 

13.1 

— 

— 

— 

6,580.4 

Liabilities

Revolving secured line of credit (1)

$ 

—  $ 

2.6  $ 

—  $ 

Secured financing (1)

Senior notes (1)

Mortgage note (1)

— 

825.8 

— 

3,832.1 

— 

9.7 

— 

— 

— 

23.3 

410.9 

62.1 

6,580.4 

2.6 

3,832.1 

825.8 

9.7 

(In millions)

Assets

As of December 31, 2020

Level 1

Level 2

Level 3

Total Fair Value

Cash and cash equivalents (1)
Restricted cash and cash equivalents (1)

$ 

Restricted securities available for sale (2)

Loans receivable, net (1)

Liabilities

16.0  $ 
380.2 

52.8 

— 

—  $ 
— 

13.3 

— 

—  $ 
— 

— 

7,216.4 

Revolving secured line of credit (1)

$ 

—  $ 

95.9  $ 

—  $ 

Secured financing (1)

Senior notes (1)

Mortgage note (1)

— 

842.0 

— 

3,793.9 

— 

10.5 

— 

— 

— 

16.0 
380.2 

66.1 

7,216.4 

95.9 

3,793.9 

842.0 

10.5 

(1)  Measured at amortized cost with fair value disclosed.
(2)  Measured at fair value on a recurring basis.

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

4.           RESTRICTED SECURITIES AVAILABLE FOR SALE

Restricted securities available for sale consist of the following:

(In millions)

As of December 31, 2021

Amortized
Cost

Gross Unrealized 
Gains

Gross Unrealized 
Losses

Estimated
Fair Value

Corporate bonds

U.S. Government and agency securities

Asset-backed securities

Mortgage-backed securities

Total restricted securities available 

for sale

(In millions)

Corporate bonds

U.S. Government and agency securities

Asset-backed securities

Mortgage-backed securities

Total restricted securities available 

for sale

$ 

$ 

$ 

$ 

27.3  $ 

0.3  $ 

21.5 

12.9 

0.3 

0.2 

— 

— 

62.0  $ 

0.5  $ 

(0.2)  $ 

(0.1)   

(0.1)   

— 

(0.4)  $ 

As of December 31, 2020

Amortized
Cost

Gross Unrealized 
Gains

Gross Unrealized 
Losses

Estimated
Fair Value

31.3  $ 

1.1  $ 

—  $ 

19.7 

12.7 

0.4 

0.7 

0.2 

— 

— 

— 

— 

64.1  $ 

2.0  $ 

—  $ 

27.4 

21.6 

12.8 

0.3 

62.1 

32.4 

20.4 

12.9 

0.4 

66.1 

The fair value and gross unrealized losses for restricted securities available for sale, aggregated by investment category and 

length of time that individual securities have been in a continuous unrealized loss position, are as follows:

(In millions)

Securities Available for Sale with Gross Unrealized Losses as of December 31, 2021

Less than 12 Months

12 Months or More

Estimated
Fair Value

Gross
Unrealized
Losses

Estimated
Fair Value

Gross
Unrealized
Losses

Total 
Estimated
Fair Value

Total Gross
Unrealized 
Losses

Corporate bonds

$ 

15.0  $ 

(0.2)  $ 

1.3  $ 

—  $ 

16.3  $ 

10.1 

8.4 
— 

(0.1)   

(0.1)   
— 

— 

— 
— 

— 

— 
— 

10.1 

8.4 
— 

(0.2) 

(0.1) 

(0.1) 
— 

U.S. Government and agency securities

Asset-backed securities
Mortgage-backed securities

Total restricted securities available 

for sale

(In millions)

$ 

33.5  $ 

(0.4)  $ 

1.3  $ 

—  $ 

34.8  $ 

(0.4) 

Securities Available for Sale with Gross Unrealized Losses as of December 31, 2020

Less than 12 Months

12 Months or More

Estimated
Fair Value

Gross
Unrealized
Losses

Estimated
Fair Value

Gross
Unrealized
Losses

Total 
Estimated
Fair Value

Total Gross
Unrealized 
Losses

Corporate bonds

$ 

2.2  $ 

—  $ 

—  $ 

—  $ 

2.2  $ 

U.S. Government and agency securities

Asset-backed securities

Mortgage-backed securities

Total restricted securities available 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

for sale

$ 

2.2  $ 

—  $ 

—  $ 

—  $ 

2.2  $ 

— 

— 

— 

— 

— 

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The  cost  and  estimated  fair  values  of  debt  securities  by  contractual  maturity  were  as  follows  (securities  with  multiple 
maturity dates are classified in the period of final maturity).  Expected maturities will differ from contractual maturities because 
borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.

(In millions)

As of December 31,

Contractual Maturity

Amortized Cost

Estimated Fair Value

Amortized Cost

Estimated Fair Value

2021

2020

Within one year

Over one year to five years

Over five years to ten years

Over ten years

Total restricted securities available 

for sale

5. 

LOANS RECEIVABLE

$ 

$ 

2.9  $ 

3.0  $ 

1.1  $ 

56.9 

2.1 

0.1 

57.0 

2.0 

0.1 

58.1 

4.7 

0.2 

62.0  $ 

62.1  $ 

64.1  $ 

1.1 

60.0 

4.8 

0.2 

66.1 

Loans receivable and allowance for credit losses consist of the following:

(In millions)

Loans receivable

Allowance for credit losses

Loans receivable, net

(In millions)

Loans receivable

Allowance for credit losses

Loans receivable, net

As of December 31, 2021

Dealer Loans

Purchased Loans

Total

5,655.1  $ 

(1,767.8)   

3,887.3  $ 

3,694.7  $ 

(1,245.7)   

2,449.0  $ 

9,349.8 

(3,013.5) 

6,336.3 

As of December 31, 2020

Dealer Loans

Purchased Loans

Total

5,869.6  $ 

(1,702.1)   

4,167.5  $ 

4,255.2  $ 

(1,634.8)   

2,620.4  $ 

10,124.8 

(3,336.9) 

6,787.9 

$ 

$ 

$ 

$ 

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

A summary of changes in Loans receivable and allowance for credit losses is as follows:

(In millions)

For the Year Ended December 31, 2021

Loans Receivable
Purchased 
Loans

Dealer 
Loans

Total

Allowance for Credit Losses
Purchased 
Loans

Dealer 
Loans

Total

Loans Receivable, Net
Purchased 
Loans

Dealer 
Loans

Total

Balance, beginning of 

period

$  5,869.6  $  4,255.2  $ 10,124.8  $ (1,702.1)  $  (1,634.8)  $ (3,336.9)  $  4,167.5  $  2,620.4  $  6,787.9 

Finance charges

  1,385.1 

1,117.9 

  2,503.0 

(413.8) 

(346.6) 

(760.4) 

971.3 

771.3 

  1,742.6 

Provision for credit 

losses

New Consumer Loan 
assignments (1)

— 

— 

— 

28.2 

(36.6) 

(8.4) 

28.2 

(36.6) 

(8.4) 

  2,059.0 

1,108.8 

  3,167.8 

Collections (2)

  (3,464.6) 

(2,095.1) 

  (5,559.7) 

Accelerated Dealer 

Holdback payments

Dealer Holdback 

payments

Transfers (3)

Write-offs

Recoveries (4)

Deferral of Loan 

origination costs

44.1 

153.4 

(115.7) 

(286.2) 

1.8 

8.6 

— 

— 

115.7 

44.1 

153.4 

— 

(810.3) 

  (1,096.5) 

2.5 

— 

4.3 

8.6 

— 

— 

— 

— 

(35.5) 

— 

— 

— 

— 

— 

810.3 

  1,096.5 

(2.5) 

(4.3) 

35.5 

286.2 

(1.8) 

— 

— 

— 

  2,059.0 

1,108.8 

  3,167.8 

  (3,464.6) 

(2,095.1) 

  (5,559.7) 

44.1 

— 

44.1 

153.4 

(80.2) 

— 

— 

8.6 

— 

80.2 

— 

— 

— 

153.4 

— 

— 

— 

8.6 

Balance, end of period

$  5,655.1  $  3,694.7  $  9,349.8  $ (1,767.8)  $  (1,245.7)  $ (3,013.5)  $  3,887.3  $  2,449.0  $  6,336.3 

(In millions)

For the Year Ended December 31, 2020

Loans Receivable
Purchased 
Loans

Dealer 
Loans

Total

Allowance for Credit Losses
Purchased 
Loans

Dealer 
Loans

Total

Loans Receivable, Net
Purchased 
Loans

Dealer 
Loans

Total

Balance, beginning of 

period

$  4,623.3  $  2,597.9  $  7,221.2  $  (428.0)  $ 

(108.0)  $  (536.0)  $  4,195.3  $  2,489.9  $  6,685.2 

Adoption of CECL (5)

940.2 

1,523.4 

  2,463.6 

(940.2) 

(1,523.4) 

  (2,463.6) 

— 

— 

— 

Finance charges

  1,313.9 

991.0 

  2,304.9 

(368.0) 

(374.5) 

(742.5) 

945.9 

616.5 

  1,562.4 

Provision for credit 

losses

New Consumer Loan 
assignments (1)

— 

— 

— 

(239.7) 

(317.2) 

(556.9) 

(239.7) 

(317.2) 

(556.9) 

Collections (2)

  (3,059.1) 

(1,682.3) 

  (4,741.4) 

  2,207.8 

1,433.4 

  3,641.2 

Accelerated Dealer 

Holdback payments

Dealer Holdback 

payments

Transfers (3)

Write-offs

Recoveries (4)

Deferral of Loan 

origination costs

45.9 

142.6 

(119.8) 

(235.1) 

1.0 

8.9 

— 

— 

119.8 

45.9 

142.6 

— 

1.8 

— 

2.8 

8.9 

— 

— 

— 

— 

39.7 

(1.0) 

— 

— 

— 

— 

(39.7) 

729.8 

(1.8) 

— 

— 

— 

— 

— 

964.9 

(2.8) 

  2,207.8 

1,433.4 

  3,641.2 

  (3,059.1) 

(1,682.3) 

  (4,741.4) 

45.9 

— 

45.9 

142.6 

(80.1) 

— 

— 

8.9 

— 

80.1 

— 

— 

— 

142.6 

— 

— 

— 

8.9 

— 

— 

— 

(729.8) 

(964.9) 

235.1 

Balance, end of period

$  5,869.6  $  4,255.2  $ 10,124.8  $ (1,702.1)  $  (1,634.8)  $ (3,336.9)  $  4,167.5  $  2,620.4  $  6,787.9 

66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

(In millions)

For the Year Ended December 31, 2019

Loans Receivable
Purchased 
Loans

Dealer 
Loans

Total

Allowance for Credit Losses
Purchased 
Loans

Dealer 
Loans

Total

Loans Receivable, Net
Purchased 
Loans

Dealer 
Loans

Total

Balance, beginning of 

period

$  4,141.0  $  2,084.2  $  6,225.2  $  (378.1)  $ 

(83.8)  $  (461.9)  $  3,762.9  $  2,000.4  $  5,763.3 

Finance charges

888.7 

480.7 

  1,369.4 

— 

— 

— 

888.7 

480.7 

  1,369.4 

— 

— 

— 

(65.9) 

(10.5) 

(76.4) 

(65.9) 

(10.5) 

(76.4) 

Provision for credit 

losses

New Consumer Loan 
assignments (1)

Accelerated Dealer 

Holdback payments

Dealer Holdback 

payments

Transfers (3)

Write-offs

Recoveries (4)

Deferral of Loan 

origination costs

Collections (2)

  (2,947.0) 

(1,402.5) 

  (4,349.5) 

  2,424.5 

1,347.7 

  3,772.2 

58.8 

138.5 

(87.2) 

(4.4) 

1.5 

— 

— 

87.2 

(0.5) 

1.1 

58.8 

138.5 

— 

(4.9) 

2.6 

— 

— 

— 

— 

13.1 

4.4 

(1.5) 

— 

— 

— 

— 

(13.1) 

0.5 

(1.1) 

— 

— 

— 

— 

— 

4.9 

(2.6) 

  2,424.5 

1,347.7 

  3,772.2 

  (2,947.0) 

(1,402.5) 

  (4,349.5) 

58.8 

— 

58.8 

138.5 

(74.1) 

— 

— 

8.9 

— 

74.1 

— 

— 

— 

138.5 

— 

— 

— 

8.9 

8.9 

— 

8.9 

— 

— 

— 

Balance, end of period

$  4,623.3  $  2,597.9  $  7,221.2  $  (428.0)  $ 

(108.0)  $  (536.0)  $  4,195.3  $  2,489.9  $  6,685.2 

(1) The  Dealer  Loans  amount  represents  advances  paid  to  Dealers  on  Consumer  Loans  assigned  under  our  Portfolio  Program.    The  Purchased  Loans 

amount represents one-time payments made to Dealers to purchase Consumer Loans assigned under our Purchase Program.

(2) Represents repayments that we collected on Consumer Loans assigned under our programs.
(3) Under  our  Portfolio  Program,  certain  events  may  result  in  Dealers  forfeiting  their  rights  to  Dealer  Holdback.    We  transfer  the  Dealer’s  outstanding 

Dealer Loan balance and related allowance for credit losses balance to Purchased Loans in the period this forfeiture occurs.

(4) The  Dealer  Loans  amount  represents  net  cash  flows  received  (collections  less  any  related  Dealer  Holdback  payments)  on  Dealer  Loans  that  were 
previously written off in full.  The Purchased Loans amount represents collections received on Purchased Loans that were previously written off in full.
(5) Represents the gross-up of Loans receivable and allowance for credit losses on January 1, 2020 upon the adoption of CECL for the present value of the 

difference between contractual future net cash flows and expected future net cash flows discounted at the effective interest rate.

We recognize provision for credit losses on new Consumer Loan assignments for contractual net cash flows that were not 
expected  to  be  realized  at  the  time  of  assignment.  We  also  recognize  provision  for  credit  losses  on  forecast  changes  in  the 
amount and timing of expected future net cash flows subsequent to assignment. The following table summarizes the provision 
for credit losses for each of these components:

(In millions)

For the Year Ended December 31, 2021

Provision for Credit Losses

Dealer Loans

Purchased Loans

Total

New Consumer Loan assignments
Forecast changes

Total

(In millions)

Provision for Credit Losses

New Consumer Loan assignments
Forecast changes

Total

153.1  $ 
(181.3)   
(28.2)  $ 

212.0  $ 
(175.4)   
36.6  $ 

365.1 
(356.7) 
8.4 

For the Year Ended December 31, 2020

Dealer Loans

Purchased Loans

Total

209.7  $ 
30.0 
239.7  $ 

308.9  $ 
8.3 
317.2  $ 

518.6 
38.3 
556.9 

$ 

$ 

$ 

$ 

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The net Loan income (finance charge revenue less provision for credit losses expense) that we will recognize over the life 
of a Loan equals the cash we collect from the underlying Consumer Loan less the cash we pay to the Dealer. Under CECL, we 
are  required  to  recognize  a  significant  provision  for  credit  losses  expense  at  the  time  of  assignment  for  contractual  net  cash 
flows we never expect to realize and to recognize in subsequent periods finance charge revenue that is significantly in excess of 
our expected yields. Additional information related to new Consumer Loan assignments is as follows:

(In millions)

For the Year Ended December 31, 2021

New Consumer Loan Assignments

Dealer Loans

Purchased Loans

Total

Contractual net cash flows at the time of assignment (1)
Expected net cash flows at the time of assignment (2)
Loans receivable at the time of assignment (3)

Provision for credit losses expense at the time of assignment
Expected future finance charges at the time of assignment (4)
Expected net Loan income at the time of assignment (5)

(In millions)

New Consumer Loan Assignments

Contractual net cash flows at the time of assignment (1)
Expected net cash flows at the time of assignment (2)
Loans receivable at the time of assignment (3)

Provision for credit losses expense at the time of assignment
Expected future finance charges at the time of assignment (4)
Expected net Loan income at the time of assignment (5)

(In millions)

New Consumer Loan Assignments

Contractual net cash flows at the time of assignment (1)
Expected net cash flows at the time of assignment (2)
Loans receivable at the time of assignment (3)

Provision for credit losses expense at the time of assignment
Expected future finance charges at the time of assignment (4)
Expected net Loan income at the time of assignment (5)

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

3,202.5  $ 
2,880.9 
2,059.0 

(153.1)  $ 
975.0 
821.9  $ 

2,324.1  $ 
1,549.1 
1,108.8 

(212.0)  $ 
652.3 
440.3  $ 

5,526.6 
4,430.0 
3,167.8 

(365.1) 
1,627.3 
1,262.2 

For the Year Ended December 31, 2020

Dealer Loans

Purchased Loans

Total

3,506.9  $ 
3,113.4 
2,207.8 

(209.7)  $ 
1,115.3 

905.6  $ 

3,151.2  $ 
2,018.2 
1,433.4 

(308.9)  $ 
893.7 
584.8  $ 

6,658.1 
5,131.6 
3,641.2 

(518.6) 
2,009.0 
1,490.4 

For the Year Ended December 31, 2019

Dealer Loans

Purchased Loans

Total

3,810.6  $ 
3,396.1 
2,424.5 

—  $ 

971.6 
971.6  $ 

2,953.3  $ 
1,908.9 
1,347.7 

—  $ 

561.2 
561.2  $ 

6,763.9 
5,305.0 
3,772.2 

— 
1,532.8 
1,532.8 

(1) The Dealer Loans amount represents repayments that we were contractually owed at the time of assignment on Consumer Loans assigned under our 
Portfolio Program, less the related Dealer Holdback payments that we would be required to make if we collected all of the contractual repayments.  The 
Purchased Loans amount represents repayments that we were contractually owed at the time of assignment on Consumer Loans assigned under our 
Purchase Program.

(2) The Dealer Loans amount represents repayments that we expected to collect at the time of assignment on Consumer Loans assigned under our Portfolio 
Program, less the related Dealer Holdback payments that we expected to make.  The Purchased Loans amount represents repayments that we expected 
to collect at the time of assignment on Consumer Loans assigned under our Purchase Program.

(3) The  Dealer  Loans  amount  represents  advances  paid  to  Dealers  on  Consumer  Loans  assigned  under  our  Portfolio  Program.    The  Purchased  Loans 
amount represents one-time payments made to Dealers to purchase Consumer Loans assigned under our Purchase Program. The Loan amounts also 
represent the fair value at the time of assignment.

(4) Represents revenue that is expected to be recognized on a level-yield basis over the lives of the Loans.
(5) Represents the amount that expected net cash flows at the time of assignment (2) exceed Loans receivable at the time of assignment (3).

68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

A summary of changes in expected future net cash flows is as follows:

(In millions)

For the Year Ended December 31, 2021

Expected Future Net Cash Flows

Dealer Loans

Purchased Loans

Total

Balance, beginning of period
New Consumer Loan assignments (1)
Realized net cash flows (2)
Forecast changes
Transfers (3)

Balance, end of period

(In millions)

Expected Future Net Cash Flows

Balance, beginning of period
New Consumer Loan assignments (1)
Realized net cash flows (2)
Forecast changes
Transfers (3)

Balance, end of period

(In millions)

Expected Future Net Cash Flows

Balance, beginning of period
New Consumer Loan assignments (1)
Realized net cash flows (2)
Forecast changes
Transfers (3)
Balance, end of period

$ 

$ 

$ 

$ 

$ 

$ 

5,664.3  $ 
2,880.9 
(3,267.1)   
87.7 
(116.1)   
5,249.7  $ 

3,880.1  $ 
1,549.1 
(2,095.1)   
238.4 
126.1 
3,698.6  $ 

9,544.4 
4,430.0 
(5,362.2) 
326.1 
10.0 
8,948.3 

For the Year Ended December 31, 2020

Dealer Loans

Purchased Loans

Total

5,577.0  $ 
3,113.4 
(2,870.6)   
(41.1)   
(114.4)   
5,664.3  $ 

3,428.2  $ 
2,018.2 
(1,682.3)   
(5.2)   

121.2 
3,880.1  $ 

9,005.2 
5,131.6 
(4,552.9) 
(46.3) 
6.8 
9,544.4 

For the Year Ended December 31, 2019

Dealer Loans

Purchased Loans

Total

5,045.9  $ 
3,396.1 
(2,749.7)   
(7.9)   
(107.4)   
5,577.0  $ 

2,782.9  $ 
1,908.9 
(1,402.5)   
22.5 
116.4 
3,428.2  $ 

7,828.8 
5,305.0 
(4,152.2) 
14.6 
9.0 
9,005.2 

(1) The Dealer Loans amount represents repayments that we expected to collect at the time of assignment on Consumer Loans assigned under our Portfolio 
Program, less the related Dealer Holdback payments that we expected to make. The Purchased Loans amount represents repayments that we expected 
to collect at the time of assignment on Consumer Loans assigned under our Purchase Program.

(2) The Dealer Loans amount represents repayments that we collected on Consumer Loans assigned under our Portfolio Program, less the Dealer Holdback 
and  Accelerated  Dealer  Holdback  payments  that  we  made.  Purchased  Loans  amount  represents  repayments  that  we  collected  on  Consumer  Loans 
assigned under our Purchase Program.

(3) Under  our  Portfolio  Program,  certain  events  may  result  in  Dealers  forfeiting  their  rights  to  Dealer  Holdback.  We  transfer  the  Dealer’s  outstanding 
Dealer  Loan  balance,  related  allowance  for  credit  losses  balance  and  related  expected  future  net  cash  flows  to  Purchased  Loans  in  the  period  this 
forfeiture occurs.

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Credit Quality

We monitor and evaluate the credit quality of Consumer Loans assigned under our Portfolio and Purchase Programs on a 
monthly  basis  by  comparing  our  current  forecasted  collection  rates  to  our  prior  forecasted  collection  rates  and  our  initial 
expectations.  For  additional  information  regarding  credit  quality,  see  Note  2  to  the  consolidated  financial  statements.  The 
following  table  compares  our  forecast  of  Consumer  Loan  collection  rates  as  of  December  31,  2021,  with  the  forecasts  as  of 
December 31, 2020, as of December 31, 2019, and at the time of assignment, segmented by year of assignment:

Consumer Loan 
Assignment Year

December 31, 
2021

December 31, 
2020

December 31, 
2019

Initial
Forecast

December 31, 
2020

December 31, 
2019

Initial
Forecast

Forecasted Collection Percentage as of (1)

 Current Forecast Variance from

Total Loans as of December 31, 2021

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 73.8 %

 73.4 %

 71.5 %

 65.1 %

 63.6 %

 64.4 %

 65.1 %

 66.5 %

 67.9 %

 73.8 %

 73.4 %

 71.6 %

 65.2 %

 63.6 %

 64.1 %

 64.0 %

 64.4 %

 64.8 %  

 66.5 %  

— 

 73.9 %

 73.5 %

 71.7 %

 65.4 %

 64.1 %

 64.8 %

 65.1 %

 64.6 %

— 

— 

 71.4 %

 72.0 %

 71.8 %

 67.7 %

 65.4 %

 64.0 %

 63.6 %

 64.0 %

 63.4 %

 66.3 %

 0.0 %
 0.0 %

 -0.1 %

 -0.1 %

 0.0 %

 0.3 %

 1.1 %

 2.1 %

 3.1 %

 — 

 -0.1 %
 -0.1 %

 -0.2 %

 -0.3 %

 -0.5 %

 -0.4 %

 0.0 %

 1.9 %

 — 

 — 

 2.4 %

 1.4 %

 -0.3 %

 -2.6 %

 -1.8 %

 0.4 %

 1.5 %

 2.5 %

 4.5 %

 0.2 %

Forecasted Collection Percentage as of (1) (2)

 Current Forecast Variance from

Dealer Loans as of December 31, 2021

Consumer Loan 
Assignment Year

December 31, 
2021

December 31, 
2020

December 31, 
2019

Initial
Forecast

December 31, 
2020

December 31, 
2019

Initial
Forecast

2012

2013

2014

2015

2016

2017

2018
2019

2020
2021

 73.6 %

 73.3 %

 71.4 %

 64.4 %

 62.8 %

 63.8 %

 64.6 %
 66.2 %

 73.6 %

 73.4 %

 71.5 %

 64.5 %

 62.8 %

 63.4 %

 63.5 %
 64.1 %

 67.6 %
 66.2 %  

 64.5 %  
— 

 73.7 %

 73.4 %

 71.6 %

 64.8 %

 63.2 %

 64.2 %

 64.7 %
 64.4 %

— 
— 

 71.3 %

 72.1 %

 71.9 %

 67.5 %

 65.1 %

 63.8 %

 63.6 %
 63.9 %

 63.3 %
 66.3 %

 0.0 %

 -0.1 %

 -0.1 %

 -0.1 %

 0.0 %

 0.4 %

 1.1 %
 2.1 %

 3.1 %
 — 

 -0.1 %

 -0.1 %

 -0.2 %

 -0.4 %

 -0.4 %

 -0.4 %

 -0.1 %
 1.8 %

 — 
 — 

 2.3 %

 1.2 %

 -0.5 %

 -3.1 %

 -2.3 %

 0.0 %

 1.0 %
 2.3 %

 4.3 %
 -0.1 %

70

 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Forecasted Collection Percentage as of (1) (2)

 Current Forecast Variance from

Purchased Loans as of December 31, 2021

Consumer Loan 
Assignment Year

December 31, 
2021

December 31, 
2020

December 31, 
2019

Initial
Forecast

December 31, 
2020

December 31, 
2019

Initial
Forecast

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

 75.9 %

 74.2 %

 72.4 %

 68.9 %

 65.8 %

 66.0 %

 66.4 %

 67.2 %

 68.4 %

 75.9 %

 74.3 %

 72.4 %

 68.8 %

 65.8 %

 65.6 %

 65.1 %

 65.1 %

 65.4 %  

 67.1 %  

— 

 75.9 %

 74.4 %

 72.5 %

 69.3 %

 66.6 %

 66.3 %

 66.0 %

 65.1 %

— 

— 

 71.4 %

 71.6 %

 70.9 %

 68.5 %

 66.5 %

 64.6 %

 63.5 %

 64.2 %

 63.6 %

 66.3 %

 0.0 %

 -0.1 %

 0.0 %

 0.1 %

 0.0 %

 0.4 %

 1.3 %

 2.1 %

 3.0 %

 — 

 0.0 %

 -0.2 %

 -0.1 %

 -0.4 %

 -0.8 %

 -0.3 %

 0.4 %

 2.1 %

 — 

 — 

 4.5 %

 2.6 %

 1.5 %

 0.4 %

 -0.7 %

 1.4 %

 2.9 %

 3.0 %

 4.8 %

 0.8 %

(1) Represents the total forecasted collections we expect to collect on the Consumer Loans as a percentage of the repayments that we were contractually 
owed on the Consumer Loans at the time of assignment.  Contractual repayments include both principal and interest. Forecasted collection rates are 
negatively impacted by canceled Consumer Loans as the contractual amount owed is not removed from the denominator for purposes of computing 
forecasted collection rates in the table.

(2) The forecasted collection rates presented for Dealer Loans and Purchased Loans reflect the Consumer Loan classification at the time of assignment. 

We evaluate and adjust the expected collection rate of each Consumer Loan subsequent to assignment primarily through 

the monitoring of consumer payment behavior. The following table summarizes the past-due status of Consumer Loan 
assignments as of December 31, 2021 and December 31, 2020, segmented by year of assignment:

(In millions)

Total Loans as of December 31, 2021 (1) (2)

Consumer Loan Assignment Year
2016 and prior
2017
2018
2019
2020
2021

(In millions)

Consumer Loan Assignment Year
2016 and prior
2017
2018
2019
2020
2021

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

Total

7.4  $ 
93.4 
452.4 
1,085.4 
1,586.4 
2,555.5 
5,780.5  $ 

3.4  $ 
35.0 
169.9 
410.7 
538.6 
554.5 
1,712.1  $ 

38.6  $ 
155.7 
395.1 
580.8 
405.5 
121.7 
1,697.4  $ 

117.5  $ 
34.5 
6.7 
1.1 
— 
— 
159.8  $ 

166.9 
318.6 
1,024.1 
2,078.0 
2,530.5 
3,231.7 
9,349.8 

Dealer Loans as of December 31, 2021 (1)

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

Total

2.5  $ 
44.9 
228.7 
530.7 
1,025.5 
1,800.5 
3,632.8  $ 

1.1  $ 
16.8 
84.0 
194.2 
337.9 
382.8 
1,016.8  $ 

12.8  $ 
75.2 
195.9 
276.3 
254.0 
82.4 
896.6  $ 

82.2  $ 
21.8 
4.2 
0.7 
— 
— 
108.9  $ 

98.6 
158.7 
512.8 
1,001.9 
1,617.4 
2,265.7 
5,655.1 

$ 

$ 

$ 

$ 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

(In millions)

Purchased Loans as of December 31, 2021 (2)

Consumer Loan Assignment Year
2016 and prior
2017
2018
2019
2020
2021

(In millions)

Consumer Loan Assignment Year
2015 and prior
2016
2017
2018
2019
2020

(In millions)

Consumer Loan Assignment Year
2015 and prior
2016
2017
2018
2019
2020

(In millions)

Consumer Loan Assignment Year
2015 and prior
2016
2017
2018
2019
2020

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

Total

4.9  $ 
48.5 
223.7 
554.7 
560.9 
755.0 
2,147.7  $ 

2.3  $ 
18.2 
85.9 
216.5 
200.7 
171.7 
695.3  $ 

25.8  $ 
80.5 
199.2 
304.5 
151.5 
39.3 
800.8  $ 

35.3  $ 
12.7 
2.5 
0.4 
— 
— 
50.9  $ 

68.3 
159.9 
511.3 
1,076.1 
913.1 
966.0 
3,694.7 

Total Loans as of December 31, 2020 (1) (2)

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

4.8  $ 
73.5 
320.9 
962.8 
1,985.2 
3,002.0 
6,349.2  $ 

2.2  $ 
29.1 
121.0 
374.6 
745.6 
663.8 
1,936.3  $ 

16.1  $ 
119.3 
277.5 
513.9 
610.8 
152.8 
1,690.4  $ 

99.0  $ 
41.7 
7.2 
1.0 
— 
— 
148.9  $ 

Total

122.1 
263.6 
726.6 
1,852.3 
3,341.6 
3,818.6 
10,124.8 

Dealer Loans as of December 31, 2020 (1)

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

Total

2.1  $ 
31.9 
170.5 
523.3 
1,046.9 
2,009.5 
3,784.2  $ 

1.0  $ 
12.3 
62.7 
197.5 
383.5 
433.1 
1,090.1  $ 

7.9  $ 
55.7 
143.3 
267.4 
310.2 
97.8 
882.3  $ 

76.1  $ 
31.1 
5.1 
0.7 
— 
— 
113.0  $ 

87.1 
131.0 
381.6 
988.9 
1,740.6 
2,540.4 
5,869.6 

Purchased Loans as of December 31, 2020 (2)

Pre-term Consumer Loans (3)

Current (5)

Past Due
11-90 Days 

Past Due
Over 90 Days

Post-term 
Consumer Loans 
(4)

Total

2.7  $ 
41.6 
150.4 
439.5 
938.3 
992.5 
2,565.0  $ 

1.2  $ 
16.8 
58.3 
177.1 
362.1 
230.7 
846.2  $ 

8.2  $ 
63.6 
134.2 
246.5 
300.6 
55.0 
808.1  $ 

22.9  $ 
10.6 
2.1 
0.3 
— 
— 
35.9  $ 

35.0 
132.6 
345.0 
863.4 
1,601.0 
1,278.2 
4,255.2 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(1) As Consumer Loans are aggregated by Dealer for purposes of recognizing revenue and measuring credit losses, the Dealer Loan amount was estimated 
by allocating the balance of each Dealer Loan to the underlying Consumer Loans based on the forecasted future collections of each Consumer Loan.
(2) As  certain  Consumer  Loans  are  aggregated  by  Dealer  or  month  of  purchase  for  purposes  of  recognizing  revenue  and  measuring  credit  losses,  the 
Purchased Loan amount was estimated by allocating the balance of certain Purchased Loans to the underlying Consumer Loans based on the forecasted 
future collections of each Consumer Loan.

(3) Represents the Loan balance attributable to Consumer Loans outstanding within their initial loan terms.
(4) Represents the Loan balance attributable to Consumer Loans outstanding beyond their initial loan terms.
(5) We consider a Consumer Loan to be current for purposes of forecasting expected collection rates if contractual repayments are less than 11 days past 

due.

72

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

During the first quarter of 2020, we reduced our estimate of future net cash flows from our Loan portfolio by $206.5 million, 
or 2.3% of the forecasted net cash flows at the start of the period, primarily due to the impact of the COVID-19 pandemic. The 
reduction  was  comprised  of:  (1)  $44.3  million  calculated  by  our  forecasting  model,  which  reflected  lower  realized  collections 
during the first quarter of 2020 and (2) an additional $162.2 million, which represented our best estimate of the future impact of 
the COVID-19 pandemic on future net cash flows. Under CECL, changes in the amount and timing of forecasted net cash flows 
are  recorded  as  a  provision  for  credit  losses  in  the  current  period.  We  have  continued  to  apply  this  adjustment  to  our  forecast 
through the end of 2021 as it continues to represent our best estimate of the impact of the COVID-19 pandemic on future net cash 
flows. The COVID-19 pandemic has created conditions that increase the level of uncertainty associated with our estimate of the 
amount and timing of future net cash flows from our Loan portfolio.

Additional Prior Year Loan Disclosure

The adoption of CECL on January 1, 2020 eliminated the following disclosure for 2020 and 2021 that was required in prior 

years. 

The excess of expected net cash flows over the outstanding balance of Loans receivable, net is referred to as the accretable 
yield and is recognized on a level-yield basis as finance charge income over the remaining lives of the Loans. A summary of 
changes in the accretable yield is as follows:

(In millions)

For the Year Ended December 31, 2019

Dealer Loans

Purchased Loans

Total

Balance, beginning of period

$ 

1,283.0  $ 

New Consumer Loan assignments (1)

Accretion (2)

Provision for credit losses

Forecast changes

Transfers (3)

Balance, end of period

971.6 

(897.5)   

65.9 

(7.9)   

(33.3)   

782.5  $ 

561.2 

(480.7)   

10.5 

22.5 

42.2 

2,065.5 

1,532.8 

(1,378.2) 

76.4 

14.6 

8.9 

$ 

1,381.8  $ 

938.2  $ 

2,320.0 

(1) The Dealer Loans amount represents the net cash flows expected at the time of assignment on Consumer Loans assigned under our Portfolio Program, 
less the related advances paid to Dealers. The Purchased Loans amount represents the net cash flows expected at the time of assignment on Consumer 
Loans assigned under our Purchase Program, less the related one-time payments made to Dealers.

(2) Represents finance charges excluding the amortization of deferred direct origination costs for Dealer Loans.
(3) Under  our  Portfolio  Program,  certain  events  may  result  in  Dealers  forfeiting  their  rights  to  Dealer  Holdback.  We  transfer  the  Dealer’s  outstanding 
Dealer Loan balance, the related allowance for credit losses balance and related expected future net cash flows to Purchased Loans in the period this 
forfeiture occurs.

6. 

PROPERTY AND EQUIPMENT

Property and equipment consists of the following:

(In millions)

Land and land improvements

Building and improvements

Data processing equipment and software

Office furniture and equipment

Leasehold improvements

Total property and equipment

As of December 31,

2021

2020

$ 

2.9  $ 

59.1 

46.5 

3.4 

0.7 

112.6 
(55.3)   
57.3  $ 

2.9 

59.3 

41.1 

3.4 

2.3 

109.0 
(49.6) 
59.4 

Less: Accumulated depreciation on property and equipment

Total property and equipment, net

$ 

Depreciation  expense  on  property  and  equipment  was  $9.7  million,  $8.8  million  and  $7.3  million  for  the  years  ended 

December 31, 2021, 2020 and 2019, respectively.

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

7. 

REINSURANCE

A summary of reinsurance activity is as follows:

(In millions)

For the Years Ended December 31,

2021

2020

2019

Net assumed written premiums

$ 

56.4  $ 

61.7  $ 

Net premiums earned

Provision for claims

Amortization of capitalized acquisition costs

60.3 

38.8 

1.4 

57.3 

37.9 

1.4 

The trust assets and related reinsurance liabilities are as follows:

(In millions)

Trust assets

Trust assets

Unearned premium

Claims reserve (1)

As of December 31,

Balance Sheet location

2021

2020

Restricted cash and cash equivalents

$ 

0.3  $ 

Restricted securities available for sale

Accounts payable and accrued liabilities

Accounts payable and accrued liabilities

62.1 

44.6 

2.4 

51.8 

51.0 

30.1 

1.3 

0.7 

66.1 

48.5 

2.3 

(1)  The claims reserve represents our liability for incurred-but-not-reported claims and is estimated based on historical claims experience.

The  following  tables  present  information  about  incurred  and  paid  claims  development  for  the  five-year  period  ended       

December 31, 2021:

(Dollars in millions)

Cumulative Incurred Claims

As of December 31, 2021

Incident Year

2017

2018

2019

2020

2021

Claims Reserve

As of December 31,

$ 

22.3  $ 

22.5  $ 

22.6  $ 

22.6  $ 

22.6  $ 

25.8 

25.7 

30.1 

25.8 

30.2 

37.7 

25.8 

30.2 

37.6 

38.9 

$ 

155.1  $ 

Cumulative Paid Claims

As of December 31,

— 

— 

— 

— 

2.4 

2.4 

Cumulative 
Number of 
Reported 
Claims

20,462 

22,310 

24,419 

28,206 

28,091 

123,488 

2017

2018

2019

2020

2021

$ 

21.3  $ 

22.5  $ 

22.6  $ 

22.6  $ 

24.2 

25.7 

28.3 

25.8 

30.2 

35.4 

22.6 

25.8 

30.2 

37.6 

36.5 

$ 

152.7 

2017

2018

2019

2020

2021

Total

(In millions)

Incident Year

2017

2018

2019

2020

2021

Total

Claim Age (Years)

Payout Percentage

1

 93.9 %

2

3

4

5

 5.9 %

 0.2 %

 — %

 — %

Average Annual Percentage Payout of Incurred Claims by Age

74

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

8. 

OTHER INCOME

Other income consists of the following:

(In millions)

Ancillary product profit sharing
Remarketing fees
Dealer enrollment fees
Dealer support products and services
Interest
GPS-SID fees
Other

Total

For the Years Ended December 31,

2021

2020

2019

40.2  $ 
7.8 
1.9 
1.3 
1.2 
— 
0.7 
53.1  $ 

33.5  $ 
7.1 
3.0 
1.9 
2.9 
— 
1.2 
49.6  $ 

37.9 
12.0 
4.7 
2.5 
8.5 
1.9 
1.1 
68.6 

$ 

$ 

Ancillary product profit sharing consists of payments received from TPPs based upon the performance of vehicle service 

contracts and GAP contracts, and is recognized as income over the life of the vehicle service contracts and GAP contracts.

Remarketing  fees  consist  of  fees  retained  from  the  sale  of  repossessed  vehicles  by  Vehicle  Remarketing  Services,  Inc. 
(“VRS”),  our  wholly-owned  subsidiary  that  is  responsible  for  remarketing  vehicles  for  Credit  Acceptance.  VRS  coordinates 
vehicle repossessions with a nationwide network of repossession contractors, the redemption of the vehicles by the consumers, 
and the sale of the vehicles through a nationwide network of vehicle auctions. VRS recognizes income from the retained fees at 
the time of the sale and does not retain a fee if a repossessed vehicle is redeemed by the consumer prior to the sale.

Dealer  enrollment  fees  include  fees  from  Dealers  that  enrolled  in  our  Portfolio  Program  prior  to  August  5, 
2019. Depending on the enrollment option selected by the Dealer, Dealers may have enrolled by paying us an upfront, one-time 
fee, or by agreeing to allow us to retain 50% of their accelerated Dealer Holdback payment(s) on the first 100 Consumer Loan 
assignments. For additional information regarding program enrollment, see Note 1 to the consolidated financial statements. A 
portion of the $9,850 upfront, one-time fee is considered to be Dealer support products and services revenue. The remaining 
portion  of  the  $9,850  fee  is  considered  to  be  a  Dealer  enrollment  fee,  which  is  amortized  on  a  straight-line  basis  over  the 
estimated  life  of  the  Dealer  relationship.  The  50%  portion  of  the  accelerated  Dealer  Holdback  payment(s)  on  the  first  100 
Consumer  Loan  assignments  is  also  considered  to  be  a  Dealer  enrollment  fee.  We  do  not  recognize  any  of  this  Dealer 
enrollment fee until the Dealer has met the eligibility requirements to receive the accelerated Dealer Holdback payment(s) and 
the  amount(s)  of  the  payment(s),  if  any,  have  been  calculated.  Once  the  accelerated  Dealer  Holdback  payment(s)  have  been 
calculated, we defer the 50% portion that we keep and recognize it on a straight-line basis over the remaining estimated life of 
the  Dealer  relationship.  Beginning  August  5,  2019,  Dealers  may  enroll  in  our  Portfolio  Program  without  incurring  an 
enrollment fee.

Dealer  support  products  and  services  consist  of  income  earned  from  products  and  services  provided  to  Dealers  to  assist 
with their operations, including sales and marketing, purchasing supplies and materials and acquiring vehicle inventory. Income 
is recognized in the period the product or service is provided.

Interest  consists  of  income  earned  on  cash  and  cash  equivalents,  restricted  cash  and  cash  equivalents,  and  restricted 
securities  available  for  sale.  Interest  income  is  generally  recognized  over  time  as  it  is  earned.    Interest  income  on  restricted 
securities available for sale is recognized over the life of the underlying financial instruments using the interest method.

GPS-SID fees consist of fees we received from a TPP for providing Dealers in certain states the ability to purchase GPS 
Starter Interrupt Devices (“GPS-SID”). Through this program, Dealers could install GPS-SID on vehicles financed by us that 
can  be  activated  if  the  consumer  fails  to  make  payments  on  their  account,  and  can  result  in  the  prompt  repossession  of  the 
vehicle.  Dealers purchased GPS-SID directly from the TPP and the TPP paid us a vendor fee for each device sold. GPS-SID 
fee income was recognized when the units were sold. Effective during the second quarter of 2019, we no longer provide Dealers 
the  ability  to  purchase  GPS-SID  through  this  program.  We  allowed  Dealers  to  install  previously  purchased  GPS-SID  on 
vehicles financed by us until September 1, 2019.

75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The following table disaggregates our other income by major source of income and timing of the revenue recognition:

(In millions)

For the Year Ended December 31, 2021

Ancillary 
product 
profit sharing

Remarketing 
fees

Dealer 
enrollment 
fees

Dealer 
support 
products and 
services

Interest

Other

Total Other 
Income

Source of income

Third Party Providers
Dealers

Total

Timing of revenue recognition
Over time
At a point in time

Total

$ 

$ 

$ 

$ 

40.2  $ 
— 
40.2  $ 

40.2  $ 
— 
40.2  $ 

—  $ 
7.8 
7.8  $ 

—  $ 
7.8 
7.8  $ 

—  $ 
1.9 
1.9  $ 

1.9  $ 
— 
1.9  $ 

—  $ 
1.3 
1.3  $ 

—  $ 
1.3 
1.3  $ 

1.2  $ 
— 
1.2  $ 

1.2  $ 
— 
1.2  $ 

0.7  $ 
— 
0.7  $ 

—  $ 
0.7 
0.7  $ 

42.1 
11.0 
53.1 

43.3 
9.8 
53.1 

9. 

DEBT

Debt consists of the following:

(In millions)

As of December 31, 2021

Principal 
Outstanding

Unamortized Debt 
Issuance Costs

Carrying 
Amount

Revolving secured line of credit (1)

$ 

2.6  $ 

Secured financing (2)

Senior notes

Mortgage note

Total debt

(In millions)

Revolving secured line of credit (1)

Secured financing (2)
Senior notes

Mortgage note
Total debt

3,830.4 

800.0 

9.7 

$ 

4,642.7  $ 

—  $ 

(18.9)   
(7.5)   
— 

(26.4)  $ 

2.6 

3,811.5 

792.5 

9.7 

4,616.3 

As of December 31, 2020

Principal 
Outstanding

Unamortized Debt 
Issuance Costs

Carrying 
Amount

$ 

$ 

95.9  $ 

3,728.7 
800.0 

10.5 
4,635.1  $ 

—  $ 

(17.1)   
(9.4)   
— 
(26.5)  $ 

95.9 

3,711.6 
790.6 

10.5 
4,608.6 

(1) Excludes  deferred  debt  issuance  costs  of  $3.6  million  and  $3.2  million  as  of  December  31,  2021  and  December  31,  2020,  respectively,  which  are 

included in other assets.

(2) Warehouse facilities and Term ABS. 

76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

General information for each of our financing transactions in place as of December 31, 2021 is as follows:

 (Dollars in millions)

Financings

Wholly-owned Subsidiary

Maturity Date

Financing 
Amount

Interest Rate Basis as of December 31, 
2021

Revolving Secured
Line of Credit

Warehouse Facility II (2)

Warehouse Facility IV (2)

Warehouse Facility V (2)

Warehouse Facility VI (2)

Warehouse Facility VIII (2)

Term ABS 2019-1 (2)

Term ABS 2019-2 (2)

Term ABS 2019-3 (2)

Term ABS 2020-1 (2)

Term ABS 2020-2 (2)

Term ABS 2020-3 (2)

Term ABS 2021-1 (2)

Term ABS 2021-2 (2)

Term ABS 2021-3 (2)

Term ABS 2021-4 (2)
2024 Senior Notes

2026 Senior Notes
Mortgage Note (2)

n/a
CAC Warehouse Funding 
LLC II
CAC Warehouse Funding 
LLC IV
CAC Warehouse Funding 
LLC V
CAC Warehouse Funding 
LLC VI
CAC Warehouse Funding 
LLC VIII
Credit Acceptance 
Funding LLC 2019-1
Credit Acceptance 
Funding LLC 2019-2
Credit Acceptance 
Funding LLC 2019-3
Credit Acceptance 
Funding LLC 2020-1
Credit Acceptance 
Funding LLC 2020-2
Credit Acceptance 
Funding LLC 2020-3
Credit Acceptance 
Funding LLC 2021-1
Credit Acceptance 
Funding LLC 2021-2
Credit Acceptance 
Funding LLC 2021-3
Credit Acceptance 
Funding LLC 2021-4
n/a

06/22/24

  $  435.0  (1)

At our option, either LIBOR 
plus 187.5 basis points or the 
prime rate plus 87.5 basis points

04/30/24 (3)

$  400.0 

LIBOR plus 175 basis points (4)

11/17/23 (3)

$  300.0 

LIBOR plus 210 basis points (4)

12/18/23 (5)

$  125.0 

LIBOR plus 225 basis points (4)

09/30/24 (3)

$ 

75.0 

LIBOR plus 200 basis points 

09/01/24 (3)

$  200.0 

LIBOR plus 190 basis points (4)

02/15/21 (3)

$  402.5 

Fixed rate

08/15/22 (6)

$  500.0 

Fixed rate

11/15/21 (3)

$  351.7 

Fixed rate

02/15/22 (3)

$  500.0 

Fixed rate

07/15/22 (3)

$  481.8 

Fixed rate

10/17/22 (3)

$  600.0 

02/15/23 (3)

$  100.0 

Fixed rate
LIBOR plus 198.5 basis points 
(4)

02/15/23 (3)

$  500.0 

Fixed rate

05/15/23 (3)

$  450.0 

Fixed rate

n/a
Chapter 4 Properties, LLC

03/15/26
08/06/23

10/16/23 (3)
12/31/24

$  250.1 
$  400.0 

$  400.0 
12.0 
$ 

Fixed rate
Fixed rate

Fixed rate
LIBOR plus 150 basis points 

(1) The amount of the facility will decrease by $35.0 million on June 22, 2022, and will further decrease by $25.0 million on June 22, 2023.
(2) Financing made available only to a specified subsidiary of the Company.
(3) Represents the revolving maturity date. The outstanding balance will amortize after the revolving maturity date based on the cash flows of the pledged 

assets.
Interest rate cap agreements are in place to limit the exposure to increasing interest rates.

(4)
(5) Represents  the  revolving  maturity  date.  The  outstanding  balance  will  amortize  after  the  revolving  maturity  date  and  any  amounts  remaining  on 

December 16, 2025 will be due on that date.

(6) Represents the revolving maturity date. The Company has the option to redeem and retire the indebtedness after the revolving maturity date. If we do 

not elect this option, the outstanding balance will amortize based on the cash flows of the pledged assets.

77

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Additional information related to the amounts outstanding on each facility is as follows:

(In millions)

Revolving Secured Line of Credit

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility II

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility IV

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility V

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility VI

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility VII

Maximum outstanding principal balance

Average outstanding principal balance

Warehouse Facility VIII

Maximum outstanding principal balance

Average outstanding principal balance

For the Years Ended December 31,

2021

2020

229.0  $ 

29.1 

201.0  $ 

18.8 

—  $ 

— 

—  $ 

— 

—  $ 

— 

—  $ 

— 

—  $ 

— 

296.6 

108.3 

201.0 

106.7 

— 

— 

75.0 

19.1 

50.0 

18.0 

125.0 

61.9 

149.0 

28.2 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

(Dollars in millions)

Revolving Secured Line of Credit
Principal balance outstanding
Amount available for borrowing (1)
Interest rate

Warehouse Facility II

Principal balance outstanding
Amount available for borrowing  (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

Warehouse Facility IV

Principal balance outstanding
Amount available for borrowing (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

Warehouse Facility V

Principal balance outstanding
Amount available for borrowing (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

Warehouse Facility VI

Principal balance outstanding
Amount available for borrowing (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

Warehouse Facility VII

Principal balance outstanding
Amount available for borrowing (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

Warehouse Facility VIII

Principal balance outstanding
Amount available for borrowing (1)
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2017-3

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate
Term ABS 2018-1

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate

(1)     Availability may be limited by the amount of assets pledged as collateral.

79

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

As of December 31,

2021

2020

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2.6 
432.4 
 1.98 %

— 
400.0 
— 
1.0 
 — %

— 
300.0 
— 
1.0 
 — %

— 
125.0 
— 
1.0 
 — %

— 
75.0 
— 
— 
 — %

— 
— 
— 
— 
 — %

— 
200.0 
— 
— 
 — %

— 

— 

— 

 — %

— 

— 

— 

 — %

95.9 
244.1 

 2.02 %

75.0 
325.0 
91.8 
3.0 
 1.90 %

— 
300.0 
— 
1.0 
 — %

— 
125.0 
— 
1.0 
 — %

— 
75.0 
— 
— 
 — %

— 
150.0 
— 
1.0 
 — %

— 
200.0 
— 
— 
 — %

70.9 

215.8 

23.2 

 3.41 %

196.4 

394.1 

36.2 

 3.61 %

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

(Dollars in millions)

Term ABS 2018-2

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate
Term ABS 2018-3

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate
Term ABS 2019-1

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate
Term ABS 2019-2

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate
Term ABS 2019-3

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral

Interest rate

Term ABS 2020-1

Principal balance outstanding

Loans pledged as collateral

Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2020-2

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2020-3

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2021-1

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate

80

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

As of December 31,

2021

2020

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

— 

— 

— 

 — %

— 

— 

— 

 — %

124.6 

292.4 

31.8 

 3.86 %

500.0 

582.1 

50.7 

 3.13 %

323.9 

382.9 

36.5 

 2.58 %

500.0 

591.6 

51.9 
 2.18 %

481.8 
579.5 
50.1 
 1.65 %

600.0 
688.1 
58.4 
 1.44 %

100.0 
143.7 
10.2 
 2.10 %

254.3 

410.0 

34.6 

 3.85 %

296.1 

408.8 

32.9 

 3.78 %

402.5 

482.3 

35.4 

 3.53 %

500.0 

575.4 

41.2 

 3.13 %

351.7 

420.9 

30.8 

 2.56 %

500.0 

749.3 

48.8 
 2.18 %

481.8 
606.6 
41.1 
 1.65 %

600.0 
759.1 
49.3 
 1.44 %

— 
— 
— 
 — %

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

(Dollars in millions)

Term ABS 2021-2

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2021-3

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
Term ABS 2021-4

Principal balance outstanding
Loans pledged as collateral
Restricted cash and cash equivalents pledged as collateral
Interest rate
2024 Senior Notes

Principal balance outstanding
Interest rate
2026 Senior Notes

Principal balance outstanding
Interest rate
Mortgage Note

Principal balance outstanding
Interest rate

Revolving Secured Line of Credit Facility

As of December 31,

2021

2020

$ 

$ 

$ 

$ 

$ 

$ 

500.0 
618.7 
49.2 
 1.12 %

450.0 
619.8 
46.5 
 1.14 %

250.1 
281.2 
22.1 
 1.44 %

400.0 
 5.125 %

400.0 
 6.625 %

9.7 
 1.60 %

— 
— 
— 
 — %

— 
— 
— 
 — %

— 
— 
— 
 — %

400.0 
 5.125 %

400.0 
 6.625 %

10.5 
 1.65 %

$ 

$ 

$ 

$ 

$ 

$ 

We have a $435.0 million revolving secured line of credit facility with a commercial bank syndicate. The amount of the 
facility  will  decrease  by  $35.0  million  on  June  22,  2022,  and  will  further  decrease  by  $25.0  million  on  June  22,  2023. 
Borrowings  under  the  revolving  secured  line  of  credit  facility,  including  any  letters  of  credit  issued  under  the  facility,  are 
subject to a borrowing-base limitation. This limitation equals 80% of the value of Loans, as defined in the agreement, less a 
hedging  reserve  (not  exceeding  $1.0  million),  and  the  amount  of  other  debt  secured  by  the  collateral  which  secures  the 
revolving secured line of credit facility. Borrowings under the revolving secured line of credit facility agreement are secured by 
a lien on most of our assets.

Warehouse Facilities

We  have  five  Warehouse  facilities  with  total  borrowing  capacity  of  $1,100.0  million.  Each  of  the  facilities  is  with  a 
different lender or group of lenders. Under each Warehouse facility, we can contribute Loans to our wholly-owned subsidiaries 
in return for cash and an increase in the value of our equity in each subsidiary. In turn, each subsidiary pledges the Loans as 
collateral  to  lenders  to  secure  financing  that  will  fund  the  cash  portion  of  the  purchase  price  of  the  Loans.  The  financing 
provided to each subsidiary under the applicable facility is generally limited to the lesser of 80% of the value of the contributed 
Loans, as defined in the agreements, plus the restricted cash and cash equivalents pledged as collateral on such Loans or the 
facility limit.

The  financings  create  indebtedness  for  which  the  subsidiaries  are  liable  and  which  is  secured  by  all  the  assets  of  each 
subsidiary. Such indebtedness is non-recourse to us, even though we are consolidated for financial reporting purposes with the 
subsidiaries.  Because  the  subsidiaries  are  organized  as  legal  entities  separate  from  us,  their  assets  (including  the  contributed 
Loans) are not available to our creditors.

81

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The subsidiaries pay us a monthly servicing fee equal to 6% (4% for Warehouse Facility II and Warehouse Facility VIII) of 
the collections received with respect to the contributed Loans. The servicing fee is paid out of the collections. Except for the 
servicing fee and holdback payments due to Dealers, if a facility is amortizing, we do not have any rights in any portion of such 
collections until all outstanding principal, accrued and unpaid interest, fees and other related costs have been paid in full. If a 
facility is not amortizing, the applicable subsidiary is entitled to any collections remaining after the payment of interest, certain 
other transaction expenses and any amounts necessary to satisfy the borrowing base requirements of the facility.

Term ABS Financings

We  have  wholly-owned  subsidiaries  (the  “Funding  LLCs”)  that  have  completed  secured  financing  transactions  with 
qualified institutional investors or lenders. In connection with these transactions, we contributed Loans on an arms-length basis 
to each Funding LLC for cash and the sole membership interest in that Funding LLC. In turn, each Funding LLC, other than 
those of Term ABS 2019-2 and 2021-1, contributed the Loans to the respective trusts that issued notes to qualified institutional 
investors. The Funding LLCs for the Term ABS 2019-2 and 2021-1 transactions pledged the Loans to their respective lenders. 
The Term ABS 2019-1, 2019-3, 2020-1, 2020-2, 2020-3, 2021-2, 2021-3 and 2021-4 transactions each consist of three classes 
of notes.

Each financing at the time of issuance has a specified revolving period during which we are likely to contribute additional 
Loans to each Funding LLC. Each Funding LLC (other than those of Term ABS 2019-2 and 2021-1) will then contribute the 
Loans to its respective trust. At the end of the applicable revolving period, the debt outstanding under each financing will begin 
to amortize.

The financings create indebtedness for which the trusts or Funding LLCs are liable and which is secured by all the assets of 
each trust or Funding LLC. Such indebtedness is non-recourse to us, even though we are consolidated for financial reporting 
purposes  with  the  trusts  and  the  Funding  LLCs.  Because  the  Funding  LLCs  are  organized  as  legal  entities  separate  from  us, 
their  assets  (including  the  contributed  Loans)  are  not  available  to  our  creditors.  We  receive  a  monthly  servicing  fee  on  each 
financing  equal  to  6%  (4%  for  Term  ABS  2021-2,  2021-3,  and  2021-4)  of  the  collections  received  with  respect  to  the 
contributed Loans. The fee is paid out of the collections. Except for the servicing fee and Dealer Holdback payments due to 
Dealers, if a facility is amortizing, we do not have any rights in any portion of such collections until all outstanding principal, 
accrued and unpaid interest, fees and other related costs have been paid in full. If a facility is not amortizing, the applicable 
subsidiary may be entitled to retain any collections remaining after payment of interest, certain other transaction expenses and 
any  amounts  necessary  to  satisfy  the  borrowing  base  requirements  of  the  facility.  However,  in  our  capacity  as  servicer  of 
the Loans, we do have a limited right to exercise a “clean-up call” option to purchase Loans from the Funding LLCs and/or the 
trusts under certain specified circumstances. For those Funding LLCs with a trust, when the trust’s underlying indebtedness is 
paid in full, either through collections or through a prepayment of the indebtedness, the trust is to pay any remaining collections 
over to its Funding LLC as the sole beneficiary of the trust. For all Funding LLCs, after the indebtedness is paid in full, any 
remaining collections will ultimately be available to be distributed to us as the sole member of the respective Funding LLC.

The table below sets forth certain additional details regarding the outstanding Term ABS financings:

(Dollars in millions)

Term ABS Financings

Close Date

Net Book Value of Loans
Contributed at Closing

Term ABS 2019-1

Term ABS 2019-2

Term ABS 2019-3

Term ABS 2020-1

Term ABS 2020-2

Term ABS 2020-3

Term ABS 2021-1

Term ABS 2021-2

Term ABS 2021-3

Term ABS 2021-4

February 21, 2019

$ 

August 28, 2019

November 21, 2019

February 20, 2020

July 23, 2020

October 22, 2020

January 29, 2021

February 18, 2021

May 20, 2021

October 28, 2021

503.1 

625.1 

439.6 

625.1 

602.3 

750.1 

125.1 

625.1 

562.6 

312.6 

Revolving Period

Through February 15, 2021

Through August 15, 2022

Through November 15, 2021

Through February 15, 2022

Through July 15, 2022

Through October 17, 2022

Through February 15, 2023

Through February 15, 2023

Through May 15, 2023

Through October 16, 2023

82

 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Senior Notes

On December 18, 2019, we issued $400.0 million aggregate principal amount of 5.125% senior notes due 2024 (the “2024 
senior  notes”).  The  2024  senior  notes  were  issued  pursuant  to  an  indenture,  dated  as  of  December  18,  2019,  among  the 
Company, as issuer, the Company’s subsidiaries Buyers Vehicle Protection Plan, Inc. and Vehicle Remarketing Services, Inc., 
as guarantors (collectively, the “Guarantors”), and U.S. Bank National Association, as trustee.

The 2024 senior notes mature on December 31, 2024 and bear interest at a rate of 5.125% per annum, computed on the 
basis of a 360-day year composed of twelve 30-day months and payable semi-annually on June 30 and December 31 of each 
year, beginning on June 30, 2020. We used a portion of the net proceeds from the 2024 senior notes to repurchase or redeem all 
of the $300.0 million outstanding principal amount of our 6.125% senior notes due 2021 (the “2021 senior notes”), of which 
$148.2 million was repurchased on December 18, 2019 and the remaining $151.8 million was redeemed on January 17, 2020. 
We used the remaining net proceeds from the 2024 senior notes, together with borrowings under our revolving credit facility 
and  cash  on  hand  to  the  extent  available,  to  redeem  in  full  the  $250.0  million  outstanding  principal  amount  of  our  7.375% 
senior notes due 2023 (the “2023 senior notes”) on March 15, 2020. During the fourth quarter of 2019, we recognized a pre-tax 
loss on extinguishment of debt of $1.8 million related to the repurchase of the 2021 senior notes in the fourth quarter of 2019 
and the irrevocable notice given in December 2019 for the redemption of the remaining 2021 senior notes in the first quarter of 
2020. During the first quarter of 2020, we recognized a pre-tax loss on extinguishment of debt of $7.4 million related to the 
redemption of the 2023 senior notes.

On  March  7,  2019,  we  issued  $400.0  million  aggregate  principal  amount  of  6.625%  senior  notes  due  2026  (the  “2026 
senior notes”). The 2026 senior notes were issued pursuant to an indenture, dated as of March 7, 2019, among the Company, as 
issuer, the Guarantors, and U.S. Bank National Association, as trustee. 

The 2026 senior notes mature on March 15, 2026 and bear interest at a rate of 6.625% per annum, computed on the basis of 
a 360-day year composed of twelve 30-day months and payable semi-annually on March 15 and September 15 of each year, 
beginning on September 15, 2019. We used the net proceeds from the offering of the 2026 senior notes for general corporate 
purposes, including repayment of outstanding borrowings under our revolving secured line of credit facility.

The 2024 senior notes and 2026 senior notes (the “senior notes”) are guaranteed on a senior basis by the Guarantors, which 
are also guarantors of obligations under our revolving secured line of credit facility. Other existing and future subsidiaries of 
ours may become guarantors of the senior notes in the future. The indentures for the senior notes provide for a guarantor of the 
senior notes to be released from its obligations under its guarantee of the senior notes under specified circumstances.

Mortgage Note

On  August  6,  2018,  we  entered  into  a  $12.0  million  mortgage  note  with  a  commercial  bank  that  is  secured  by  a  first 
mortgage lien on a building acquired by us and an assignment of all leases, rents, revenues and profits under all present and 
future leases of the building. The note matures on August 6, 2023, and bears interest at LIBOR plus 150 basis points.

Principal Debt Maturities

The scheduled principal maturities of our debt as of December 31, 2021 are as follows:

(In millions)

Year

Revolving 
Secured Line of 
Credit Facility

Warehouse 
Facilities

Term ABS 
Financings (1)

Senior Notes

Mortgage Note

Total

2022

2023

2024

2025

2026

Thereafter

Total

$ 

—  $ 
— 

2.6 

— 
— 
— 

—  $ 

— 

— 

— 

— 

— 

1,430.4  $ 
1,665.6 

703.2 

31.2 
— 
— 

—  $ 

— 

400.0 

— 
400.0 
— 

0.9  $ 
8.8 

— 

— 
— 
— 

1,431.3 

1,674.4 

1,105.8 

31.2 

400.0 

— 

$ 

2.6  $ 

—  $ 

3,830.4  $ 

800.0  $ 

9.7  $ 

4,642.7 

(1) The principal maturities of the Term ABS transactions are estimated based on forecasted collections.

83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Debt Covenants

As of December 31, 2021, we were in compliance with our covenants under the revolving secured line of credit facility and 
our  Warehouse  facilities,  including  those  that  require  the  maintenance  of  certain  financial  ratios  and  other  financial 
conditions. These covenants require a minimum ratio of (1) our net earnings, adjusted for specified items, before income taxes, 
depreciation, amortization and fixed charges to (2) our fixed charges, as defined in the agreements. These covenants also limit 
the maximum ratio of our funded debt less unrestricted cash and cash equivalents to tangible net worth. Additionally, we must 
maintain  consolidated  net  income,  as  defined  in  the  agreements,  of  not  less  than  $1  for  the  two  most  recently  ended  fiscal 
quarters. Some of these covenants may indirectly limit the repurchase of common stock or payment of dividends on common 
stock. Our Warehouse facilities also contain covenants that measure the performance of the contributed assets.

Our  Term  ABS  financings  also  contain  covenants  that  measure  the  performance  of  the  contributed  assets.  As  of 
December 31, 2021, we were in compliance with all such covenants. As of the end of the year, we were also in compliance with 
our covenants under the senior notes indentures.

10. 

DERIVATIVE AND HEDGING INSTRUMENTS

Interest  Rate  Caps.  We  utilize  interest  rate  cap  agreements  to  manage  the  interest  rate  risk  on  certain  secured 
financings.  The following tables provide the terms of our interest rate cap agreements that were in effect as of December 31, 
2021 and 2020:

(Dollars in millions)

As of December 31, 2021

Facility Amount

Facility Name

Purpose

$ 

400.0 

Warehouse Facility II

Cap Floating Rate

300.0  Warehouse Facility IV

Cap Floating Rate

125.0  Warehouse Facility V

Cap Floating Rate

200.0  Warehouse Facility VIII

Cap Floating Rate

100.0 

Term ABS 2021-1

Cap Floating Rate

Start

12/2020

07/2019

12/2020

08/2019

02/2021

(Dollars in millions)

As of December 31, 2020

End

Notional

Cap Interest Rate (1)

07/2022

$ 

205.0 

07/2023

01/2026

08/2023

06/2024

300.0 

94.0 

200.0 

100.0 

 5.50 %

 6.50 %

 5.50 %

 5.50 %

 5.50 %

Facility Amount

Facility Name

Purpose

Start

End

Notional

Cap Interest Rate (1)

$ 

400.0  Warehouse Facility II

Cap Floating Rate

12/2020

07/2022

$ 

205.0 

 5.50 %

300.0  Warehouse Facility IV

Cap Floating Rate

Cap Floating Rate

Cap Floating Rate

05/2017

05/2018

07/2019

04/2021

04/2021

07/2023

33.3 

50.0 

216.7 

300.0 

 6.50 %

 6.50 %

 6.50 %

125.0  Warehouse Facility V

Cap Floating Rate

12/2020

01/2026

94.0 

 5.50 %

150.0  Warehouse Facility VII

Cap Floating Rate

Cap Floating Rate

12/2017

01/2020

11/2021

12/2023

68.7 

81.3 

150.0 

 5.50 %

 5.50 %

200.0  Warehouse Facility VIII

Cap Floating Rate

08/2019

08/2023

200.0 

 5.50 %

(1)  Rate excludes the spread over the corresponding LIBOR or commercial paper rate.

84

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

The interest rate caps have not been designated as hedging instruments.  As of December 31, 2021 and 2020, the interest 
rate caps had a fair value of $0.2 million and $0.1 million, respectively, as the capped rates were significantly above market 
rates.

Information  related  to  the  effect  of  derivative  instruments  not  designated  as  hedging  instruments  on  our  consolidated 

statements of income for the years ended December 31, 2021, 2020 and 2019 is as follows:

(In millions)

 Derivatives Not Designated as
Hedging Instruments

Amount of Loss
Recognized in Income on Derivatives

For the Years Ended December 31,

Location

2021

2020

2019

Interest rate caps

Interest expense

$ 

0.1  $ 

—  $ 

(0.1) 

11. 

INCOME TAXES

Income Tax Provision

The income tax provision consists of the following:

(In millions)

For the Years Ended December 31,

2021

2020

2019

Income before provision for income taxes: 

$ 

1,260.9  $ 

549.5  $ 

855.9 

Current provision for income taxes:

Federal

State

Deferred provision for income taxes:

Federal

State

Interest and penalties expense:

Interest

Penalties

217.9 

38.6 

256.5 

36.7 

7.9 

44.6 

1.5 

— 

1.5 

53.8 

6.6 

60.4 

57.3 

11.0 

68.3 

(0.2)   

— 

(0.2)   

94.1 

18.7 

112.8 

70.7 

14.8 

85.5 

1.5 

— 

1.5 

Provision for income taxes

$ 

302.6  $ 

128.5  $ 

199.8 

85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Deferred Taxes

The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax 

liabilities consist of the following:

(In millions)

Deferred tax assets:

       Allowance for credit losses

Stock-based compensation

Deferred state net operating loss

Other, net

Total deferred tax assets

Deferred tax liabilities:

Valuation of Loans receivable

Deferred Loan origination costs

Other, net

Total deferred tax liabilities

Net deferred tax liability

As of December 31,

2021

2020

$ 

721.8  $ 

16.3 

2.1 

10.9 

751.1 

1,169.6 

1.6 

15.1 

1,186.3 

$ 

435.2  $ 

801.4 

15.8 

4.3 

12.3 

833.8 

1,208.5 

1.6 

14.7 

1,224.8 

391.0 

The deferred state net operating loss tax asset arising from the operating loss carryforward for state income tax purposes is 
expected to expire at various times beginning in 2031, if not utilized. We do not anticipate expiration of the net operating loss 
carryforwards prior to their utilization.

Effective Income Tax Rate

A reconciliation of the U.S. federal statutory income tax rate to our effective income tax rate is as follows:

U.S. federal statutory income tax rate

State income taxes

Excess tax benefits from stock-based compensation plans

Other

Effective income tax rate

State income taxes

For the Years Ended December 31,

2021

2020

2019

 21.0 %

 3.0 %

 -0.3 %

 0.3 %

 24.0 %

 21.0 %

 2.7 %

 -0.5 %

 0.2 %

 23.4 %

 21.0 %

 3.1 %

 -0.9 %

 0.1 %

 23.3 %

The increase in our state income tax rate from 2020 to 2021 and the decrease in our state income tax rate from 2019 to 

2020 were primarily the result of the settlement of an uncertain tax position for state income taxes during 2020. 

86

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Excess tax benefits from stock-based compensation plans

During the first quarter of each year, we receive a tax benefit upon the vesting of restricted stock and the conversion of 
restricted  stock  units  to  common  stock  based  on  the  fair  value  of  the  shares.  In  addition,  we  receive  a  tax  benefit  upon  the 
exercise of stock options. The amount by which this tax benefit exceeds the grant-date fair value that was recognized as stock-
based compensation expense is referred to as an excess tax benefit. Excess tax benefits are recognized in provision for income 
taxes and reduce our effective income tax rate. The impact of excess tax benefits on our effective income tax rate decreased 
from 2020 to 2021 primarily due to an increase in pre-tax income. The impact of excess tax benefits on our effective income tax 
rate decreased from 2019 to 2020, primarily due to a decrease in the number of restricted stock units that were converted to 
common stock during 2020 due to the timing of our long-term stock award grants. 

Unrecognized Tax Benefits

The following table is a summary of changes in gross unrecognized tax benefits:

(In millions)

For the Years Ended December 31,

2021

2020

2019

Unrecognized tax benefits at January 1,

$ 

41.8  $ 

41.7  $ 

Additions for tax positions of the current year

Additions for tax positions of prior years

Reductions for tax positions of prior years

Settlements

Reductions as a result of a lapse of the statute of limitations  

Unrecognized tax benefits at December 31,

$ 

13.4 

0.9 

— 

— 

(6.7)   

49.4  $ 

10.2 

0.1 

— 

(4.6)   

(5.6)   

41.8  $ 

38.7 

10.0 

— 

— 

(2.3) 

(4.7) 

41.7 

The total amount of gross unrecognized tax benefits that, if recognized, would favorably affect our effective income tax 
rate in future periods was $49.4 million as of December 31, 2021.  As of December 31, 2021, it is not possible to reasonably 
estimate  the  expected  change  to  the  total  amount  of  unrecognized  tax  benefits  in  the  next  twelve  months.  Accrued  interest 
related to uncertain tax positions was $10.8 million and $9.2 million as of December 31, 2021 and 2020, respectively.

We are subject to income tax in federal and state jurisdictions. We are generally no longer subject to tax examinations on 

federal returns filed for years prior to 2018 and state returns filed for years prior to 2014.

12. 

NET INCOME PER SHARE

Basic net income per share has been computed by dividing net income by the basic number of weighted average shares 
outstanding.    Diluted  net  income  per  share  has  been  computed  by  dividing  net  income  by  the  diluted  number  of  weighted 
average shares outstanding using the treasury stock method.  The share effect is as follows:

Weighted average shares outstanding:

Common shares

Vested restricted stock units

Basic number of weighted average shares outstanding

Dilutive effect of restricted stock, restricted stock units and 
stock options

For the Years Ended December 31,

2021

2020

2019

15,727,140 

358,683 

16,085,823 

17,544,837 

314,098 

17,858,935 

18,614,719 

285,537 

18,900,256 

14,729 

76,844 

76,304 

Dilutive number of weighted average shares outstanding

16,100,552 

17,935,779 

18,976,560 

For  the  year  ended  December  31,  2021,  there  were  349,222  stock  options  outstanding  that  were  excluded  from  the 
computation  of  diluted  net  income  per  share  because  their  inclusion  would  have  been  anti-dilutive.  For  the  year  ended 
December 31, 2021, there were no shares of restricted stock or restricted stock units outstanding that were excluded from the 
computation  of  diluted  net  income  per  share  because  their  inclusion  would  have  been  anti-dilutive.  For  the  years  ended 
December 31, 2020 and 2019, there were no stock options, shares of restricted stock, or restricted stock units outstanding that 
were excluded from the computation of diluted net income per share because their inclusion would have been anti-dilutive.

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

13. 

STOCK REPURCHASES

The following table summarizes our stock repurchases for the years ended December 31, 2021, 2020, and 2019:

(Dollars in millions)

For the Years Ended December 31,

2021

2020

2019

Stock Repurchases

Number of 
Shares 
Repurchased

Cost

Number of 
Shares 
Repurchased

Open Market (1)

2,877,060  $ 

1,469.1 

1,267,103  $ 

Other (2)

Total

7,066 

2.7 

15,063 

2,884,126  $ 

1,471.8 

1,282,166  $ 

Cost

474.3 

6.5 

480.8 

Number of 
Shares 
Repurchased

669,752  $ 

42,696 

712,448  $ 

Cost

282.2 

18.2 

300.4 

(1) Represents repurchases under authorizations by the board of directors for the repurchase of shares by us from time to time in the open market through 
privately  negotiated  transactions,  through  block  trades,  pursuant  to  trading  plans  adopted  in  accordance  with  Rule  10b5-1  under  the  Securities 
Exchange  Act  of  1934  or  otherwise.  On  September  28,  2021,  the  board  of  directors  authorized  the  repurchase  of  up  to  two  million  shares  of  our 
common stock in addition to the board’s prior authorizations. As of December 31, 2021, we had authorization to repurchase 1,625,550 shares of our 
common stock.

(2) Represents shares of common stock released to us by team members as payment of tax withholdings upon the vesting of restricted stock and restricted 

stock units and the conversion of restricted stock units to common stock.

14.           STOCK-BASED COMPENSATION PLANS

Pursuant to our Amended and Restated Incentive Compensation Plan (the “Incentive Plan”), at any time prior to April 12, 
2031, we can grant stock-based awards in the form of restricted stock, restricted stock units and stock options to team members, 
officers, directors, and contractors. On April 12, 2021, our board of directors approved an amendment to the Incentive Plan, 
subject  to  shareholder  approval,  increasing  the  number  of  shares  authorized  for  issuance  by  750,000  shares,  to  2,750,000 
shares.  Shareholder  approval  was  received  at  our  annual  meeting  of  shareholders  on  July  21,  2021.  The  shares  available  for 
future grants under the Incentive Plan totaled 258,467 as of December 31, 2021.

Stock option grants

We  grant  time-based  stock  options  to  team  members  and  directors  in  accordance  with  the  Incentive  Plan.  Based  on  the 

terms of individual stock option grant agreements, the stock options:

•

•

vest  and  become  exercisable  in  four  equal  annual  installments  beginning  on  the  first  anniversary  of  the  date  on 
which the options were granted, based on continuous employment or service, and
expire either six or ten years from the date of the grant.

From  December  2020  through  June  2021,  we  granted  770,500  stock  options,  subject  to  shareholder  approval  of  an 
amendment to the Incentive Plan (“Shareholder Approval”). Under GAAP, if a stock award is subject to shareholder approval, 
it is not considered granted for accounting purposes until that approval is received. Shareholder Approval was received at our 
annual meeting of shareholders on July 21, 2021. Accordingly, the accounting grant date of the 770,500 previously-awarded 
stock options is July 21, 2021.

88

 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

A summary of the stock option activity under the Incentive Plan for the year ended December 31, 2021, is presented below:

Stock Options

Outstanding as of December 31, 2020

Granted

Exercised

Forfeited

Outstanding as of December 31, 2021

Exercisable as of December 31, 2021

Unvested as of December 31, 2021

Number of Stock 
Options

Weighted Average 
Exercise Price Per 
Share

Aggregate Intrinsic 
Value (1) 
(in millions)

Weighted Average 
Remaining 
Contractual Term   
(in years)

—  $ 

778,500 

(35,251)   

(37,500)   

705,749  $ 

120,251  $ 

585,498  $ 

— 

349.17 

333.94 

333.94 

350.74  $ 

333.94  $ 

354.18  $ 

237.8 

42.5 

195.3 

5.7

4.7

5.9

(1) The intrinsic value of stock options is the amount by which the market price of the stock as of December 31, 2021 exceeded the exercise price of the 

options.

The  grant-date  weighted  average  fair  value  of  stock  options  granted  in  2021  was  $188.43  per  share.  The  total  intrinsic 
value of stock options exercised during 2021 was $11.6 million. Net cash proceeds from the exercise of stock options in 2021 
was $11.8 million.

We  estimated  the  fair  value  of  each  stock  option  on  the  date  of  grant  using  a  Black-Scholes  valuation  model  with  the 

following assumptions:

Valuation Assumptions

Risk-free interest rate

Expected stock price volatility

Expected life of stock options (in years)

Restricted Stock Units

2021

0.4% - 0.7%

37.0% - 39.0%

3.0

-

4.5

We grant performance-based and time-based restricted stock units to team members and directors in accordance with the 
Incentive Plan. The grant-date fair value per share is estimated to equal the market price of our common stock on the date of 
grant.  Each  restricted  stock  unit  represents  and  has  a  value  equal  to  one  share  of  common  stock.  Based  on  the  terms  of 
individual restricted stock unit grant agreements, restricted stock units vest under one of the following methods:

•

•
•

•

For  our  former  Chief  Executive  Officer,  over  a  period  of  ten  years,  based  on  continuous  employment  and  the 
cumulative improvement in our annual adjusted economic profit. 
For certain team members, over a period of three years, based on continuous employment. 
For certain team members, over a period of one to four years, based on continuous employment and the compounded 
annual growth rate in our adjusted net income per diluted share, a non-GAAP financial measure.  
For certain directors, over a period of five years, based upon the compounded annual growth rate in our adjusted net 
income per diluted share, a non-GAAP financial measure.

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

A summary of the restricted stock unit (“RSU”) activity under the Incentive Plan for the year ended December 31, 2021, is 

presented below:

Restricted Stock Units

Outstanding as of December 31, 2020

Granted

Converted

Forfeited

Outstanding as of December 31, 2021 (1)

Vested as of December 31, 2021

Number of Restricted 
Stock Units

Weighted Average 
Grant-Date Fair 
Value Per Share

Aggregate Intrinsic 
Value (2) 
(in millions)

Weighted Average 
Remaining 
Contractual Term   
(in years)

412,602  $ 

7,302 

(11,416)   

(31,653)   

376,835  $ 

366,683  $ 

138.65 

366.07 

190.32 

112.39 

143.70  $ 

136.81  $ 

259.1 

252.2 

2.5

2.3

(1) No RSUs outstanding at December 31, 2021 were convertible to shares of common stock.
(2) The intrinsic value of RSUs is measured by applying the closing stock price as of December 31, 2021 to the applicable number of units.

The grant-date weighted average fair value of RSUs granted in 2021, 2020 and 2019 was $366.07, $436.89, and $453.64, 
respectively. The total intrinsic value of RSUs converted to common stock during 2021, 2020 and 2019 was $7.9 million, $7.6 
million,  and  $36.9  million,  respectively.  During  2021,  we  recognized  a  $3.0  million  reversal  of  stock-based  compensation 
expense due to the forfeiture of 31,000 unvested RSUs upon the retirement of our former Chief Executive Officer in May 2021.

Restricted Stock

Prior to 2020, we granted performance-based and time-based shares of restricted stock to team members in accordance with 
the Incentive Plan. The grant-date fair value per share was estimated to equal the market price of our common stock on the date 
of grant.  Based on the terms of individual restricted stock grant agreements, shares vest under one of the following methods:

•

•

For  our  former  Chief  Executive  Officer,  over  a  period  of  15  years,  based  on  continuous  employment  and  a 
combination  of  the  cumulative  improvement  in  our  annual  adjusted  economic  profit,  a  non-GAAP  financial 
measure, and the attainment of annual adjusted economic profit targets.
For all other team members, over a period of three years, based on continuous employment. 

A summary of the non-vested restricted stock activity under the Incentive Plan for the year ended December 31, 2021 is 

presented below:

Restricted Stock

Number of Shares

Weighted Average 
Grant-Date Fair 
Value Per Share

Non-vested as of December 31, 2020

Vested

Forfeited

Non-vested as of December 31, 2021

122,718  $ 

(12,130)   

(109,085)   

1,503  $ 

117.88 

177.77 

106.76 

441.54 

No shares of restricted stock were granted in 2020 and 2021.  The grant-date weighted average fair value of shares granted 
in 2019 was $441.54.  The total fair value of shares vested was $8.3 million in 2021, $5.1 million in 2020 and $7.9 million in 
2019.  During  2021,  we  recognized  an  $8.5  million  reversal  of  stock-based  compensation  expense  due  to  the  forfeiture  of 
109,000 shares of unvested restricted stock upon the retirement of our former Chief Executive Officer in May 2021.

90

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

Stock-based compensation expense

Stock-based compensation expense consists of the following:

(In millions)

Stock options

Restricted stock units

Restricted stock

Total

For the Years Ended December 31,

2021

2020

2019

$ 

$ 

33.7  $ 

(1.1)   

(7.8)   

24.8  $ 

—  $ 

4.2 

2.0 

6.2  $ 

— 

4.6 

3.0 

7.6 

While  the  stock-based  awards  are  often  expected  to  vest  in  equal,  annual  installments  over  the  corresponding  requisite 
service periods of the grants, for certain grants the related stock-based compensation expense is not recognized on a straight-
line  basis  over  the  same  periods.  For  restricted  stock  and  restricted  stock  units  granted  prior  to  2021,  each  installment  was 
accounted  for  as  a  separate  award  and,  as  a  result,  the  fair  value  of  each  installment  is  being  recognized  as  stock-based 
compensation  expense  on  a  straight-line  basis  over  the  related  expected  vesting  period.  Assuming  performance  targets  are 
achieved in the periods currently estimated, we expect to recognize the remaining expense for stock-based awards outstanding 
as of December 31, 2021 over a weighted average period of 1.5 years, as follows:

(In millions)

For the Years Ended December 31,

Stock Options

Restricted 
Stock Units

Restricted Stock

Total Projected 
Expense

2022

2023

2024

2025

2026

Thereafter

Total

$ 

34.8  $ 

1.0  $ 

—  $ 

34.3 

34.2 

2.5 

— 

— 

0.7 

0.1 

— 

— 

— 

— 

— 

— 

— 

— 

35.8 

35.0 

34.3 

2.5 

— 

— 

$ 

105.8  $ 

1.8  $ 

—  $ 

107.6 

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

15. 

BUSINESS SEGMENT AND OTHER INFORMATION

Business Segment Overview

We  identify  operating  segments  as  components  of  our  business  for  which  separate  financial  information  is  regularly 
evaluated  by  the  chief  operating  decision-maker  (“CODM”)  in  making  decisions  regarding  resource  allocation  and  assessing 
performance.  We periodically review and redefine our segment reporting as internal management reporting practices evolve 
and the components of our business change.  Currently, the CODM reviews consolidated financial statements and metrics to 
allocate  resources  and  assess  performance.    Thus,  we  have  determined  that  we  operate  in  one  reportable  operating 
segment.  The consolidated financial statements reflect the financial results of our one reportable operating segment.

Geographic Information

For the three years ended December 31, 2021, 2020 and 2019, all of our revenues were derived from the United States.  As 

of December 31, 2021 and 2020, all of our long-lived assets were located in the United States.

Products and Services Information

Our primary product consists of financing programs that enable Dealers to sell vehicles to consumers, regardless of their 

credit history. We also provide Dealers the ability to offer or purchase ancillary products on vehicles financed by us.

Major Customer Information

We  did  not  have  any  Dealers  that  provided  10%  or  more  of  our  revenue  during  2021,  2020,  or  2019.  Additionally,  no 
single Dealer’s Loans receivable balance accounted for more than 10% of total Loans receivable as of December 31, 2021 or 
2020. 

16. 

COMMITMENTS AND CONTINGENCIES

Litigation and Other Legal Matters

In the normal course of business and as a result of the consumer-oriented nature of the industry in which we operate, we 
and  other  industry  participants  are  frequently  subject  to  various  consumer  claims,  litigation  and  regulatory  investigations 
seeking damages, fines and statutory penalties. The claims allege, among other theories of liability, violations of state, federal 
and foreign truth-in-lending, credit availability, credit reporting, consumer protection, warranty, debt collection, insurance and 
other consumer-oriented laws and regulations, including claims seeking damages for alleged physical and mental harm relating 
to  the  repossession  and  sale  of  consumers’  vehicles  and  other  debt  collection  activities.  As  the  assignee  of  Consumer  Loans 
originated by Dealers, we may also be named as a co-defendant in lawsuits filed by consumers principally against Dealers. We 
may also have disputes and litigation with Dealers. The claims may allege, among other theories of liability, that we breached 
our Dealer servicing agreement. We may also have disputes and litigation with vendors and other third parties. The claims may 
allege, among other theories of liability, that we breached a license agreement or contract. The damages, fines and penalties that 
may  be  claimed  by  consumers,  regulatory  agencies,  Dealers,  vendors  or  other  third  parties  in  these  types  of  matters  can  be 
substantial. The relief requested by plaintiffs varies but may include requests for compensatory, statutory and punitive damages 
and  injunctive  relief,  and  plaintiffs  may  seek  treatment  as  purported  class  actions.  Current  actions  to  which  we  are  a  party 
include the following matters. 

On December 1, 2021, we received a subpoena from the Office of the Attorney General for the State of California seeking 
documents and information regarding GAP products, GAP product administration and refunds.  We are cooperating with this 
inquiry  and  cannot  predict  the  eventual  scope,  duration  or  outcome  at  this  time.    As  a  result,  we  are  unable  to  estimate  the 
reasonably possible loss or range of reasonably possible loss arising from this investigation.

92

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONCLUDED)

On October 2, 2020, a shareholder filed a putative class action complaint against the Company, its Chief Executive Officer 
and  its  Chief  Financial  Officer  in  the  United  States  District  Court  for  the  Eastern  District  of  Michigan,  Southern  Division, 
alleging violations of Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5, promulgated thereunder, 
based on alleged false and/or misleading statements or omissions regarding the Company and its business, and seeking class 
certification, unspecified damages plus interest and attorney and expert witness fees and other costs on behalf of a purported 
class  consisting  of  all  persons  and  entities  (subject  to  specified  exceptions)  that  purchased  or  otherwise  acquired  Credit 
Acceptance common stock from November 1, 2019 through August 28, 2020. On May 28, 2021, the court issued an opinion 
and order appointing lead plaintiff and lead counsel. On July 22, 2021, the lead plaintiffs filed an amended complaint asserting 
similar violations, seeking similar relief and expanding the putative class to include all persons and entities (subject to specified 
exceptions)  that  purchased  or  otherwise  acquired  Credit  Acceptance  common  stock  from  May  4,  2018  through  August  28, 
2020.  We  cannot  predict  the  duration  or  outcome  of  this  lawsuit  at  this  time.  As  a  result,  we  are  unable  to  estimate  the 
reasonably  possible  loss  or  range  of  reasonably  possible  loss  arising  from  this  lawsuit.   The  Company  intends  to  vigorously 
defend itself in this matter.

On May 7, 2019, we received a subpoena from the Consumer Frauds and Protection Bureau of the Office of the New York 
State Attorney General, relating to the Company’s origination and collection policies and procedures in the state of New York. 
On July 30, 2020, we received two additional subpoenas from the Office of the New York State Attorney General, both from 
the  Consumer  Frauds  and  Protection  Bureau  and  the  Investor  Protection  Bureau,  relating  to  the  Company’s  origination  and 
collection policies and procedures in the state of New York and its securitizations. On August 28, 2020, we were informed that 
one  of  the  two  additional  subpoenas  was  being  withdrawn.  On  November  16,  2020,  we  received  an  additional  subpoena  for 
documents from the Office of the New York State Attorney General.  On November 19, 2020, the Company received a letter 
from  the  Office  of  the  New  York  State  Attorney  General  stating  that  the  New  York  State  Attorney  General  is  considering 
bringing  claims  against  the  Company  under  the  Dodd-Frank  Wall  Street  Reform  and  Consumer  Protection  Act,  New  York 
Executive  Law  §  63(12),  the  New  York  Martin  Act  and  New  York  General  Business  Law  §  349  in  connection  with  the 
Company’s  origination  and  securitization  practices.    On  December  9,  2020,  we  responded  to  the  New  York  State  Attorney 
General’s letter disputing the assertions contained therein.  On December 21, 2020, we received two additional subpoenas from 
the Office of the New York State Attorney General, one relating to data and the other seeking testimony.  On February 24 and 
April 30, 2021, we received additional subpoenas from the Office of the New York State Attorney General seeking information 
relating  to  its  investigation.  We  are  cooperating  with  the  investigation  and  cannot  predict  its  eventual  scope,  duration  or 
outcome at this time. As a result, we are unable to estimate the reasonably possible loss or range of reasonably possible loss 
arising from this investigation.

On  April  22,  2019,  we  received  a  civil  investigative  demand  from  the  Bureau  of  Consumer  Financial  Protection  (the 
“Bureau”) seeking, among other things, certain information relating to the Company’s origination and collection of Consumer 
Loans, TPPs and credit reporting. On May 7, 2020, we received another civil investigative demand from the Bureau seeking 
additional  information  relating  to  its  investigation.  The  Company  raised  various  objections  to  the  May  7,  2020  civil 
investigative demand, and on May 26, 2020, we were notified that it was withdrawn.  On June 1, 2020, we received another 
civil investigative demand that was similar to the May 7, 2020 demand, and which raised many of the same objections.  We 
formally petitioned the Bureau to modify the June 1, 2020 civil investigative demand. On September 3, 2020, the Director of 
the Bureau denied our petition to modify the June 1, 2020 civil investigative demand.  On December 23, 2020, we received a 
civil investigative demand for investigational hearings in connection with the Bureau’s investigation.  The Company objected to 
certain portions of the civil investigative demands for hearings and, on January 19, 2021, the Bureau notified the Company that 
it  had  withdrawn  such  portions  from  the  December  23,  2020  civil  investigative  demands.  On  March  11,  2021,  we  received 
another  civil  investigative  demand  from  the  Bureau  seeking  additional  information  relating  to  its  investigation  and  an 
investigational hearing. On June 3, 2021, we received another civil investigative demand from the Bureau seeking additional 
information relating to its investigation. On December 6, 2021, we received a Notice and Opportunity to Respond and Advise 
(“NORA”) letter from the Staff of the Office of Enforcement (“Staff”) of the Bureau, stating that Staff is considering whether to 
recommend that the Bureau take legal action against the Company for alleged violations of the Consumer Financial Protection 
Act  (the  “CFPA”)  in  connection  with  the  Company’s  consumer  loan  origination  practices.  The  NORA  letter  states  that  the 
Bureau may allege that the Company (i) committed abusive and unfair acts or practices in violation of 12 U.S.C. § 5531(c) and 
(d) and 12 U.S.C. § 5536(a)(1)(B) and (ii) substantially assisted the deceptive acts of others in violation of 12 U.S.C. § 5536 
(a)(3).  The NORA letter also states that, in connection with any action, the Bureau may seek all remedies available under the 
CFPA, including civil money penalties, consumer redress and injunctive relief.  On January 18, 2022, the Company responded 
to the NORA letter disputing that it had committed any violations.  We cannot predict the eventual scope, duration or outcome 
of  the  investigation  at  this  time.    As  a  result,  we  are  unable  to  estimate  the  reasonably  possible  loss  or  range  of  reasonably 
possible loss arising from this investigation.

93

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONTINUED)

On  March  18,  2016,  we  received  a  subpoena  from  the  Attorney  General  of  the  State  of  Maryland,  relating  to  the 
Company’s repossession and sale policies and procedures in the state of Maryland. On April 3, 2020, we received a subpoena 
from  the  Attorney  General  of  the  State  of  Maryland  relating  to  the  Company’s  origination  and  collection  policies  and 
procedures in the state of Maryland. On August 11, 2020, we received a subpoena from the Attorney General of the State of 
Maryland  restating  most  of  the  requests  contained  in  the  March  18,  2016  and  April  3,  2020  subpoenas,  making  additional 
requests, and expanding the inquiry to include 40 other states (Alabama, Alaska, Arizona, Arkansas, California, Connecticut, 
Delaware,  Florida,  Georgia,  Hawaii,  Illinois,  Indiana,  Iowa,  Kansas,  Kentucky,  Louisiana,  Maine,  Michigan,  Minnesota, 
Nebraska,  Nevada,  New  Hampshire,  New  Jersey,  New  Mexico,  North  Carolina,  North  Dakota,  Ohio,  Oklahoma,  Oregon, 
Pennsylvania,  Rhode  Island,  South  Carolina,  South  Dakota,  Tennessee,  Texas,  Utah,  Vermont,  Virginia,  Washington,  and 
Wisconsin) and the District of Columbia. Also on August 11, 2020, we received from the Attorney General of the State of New 
Jersey a subpoena that is essentially identical to the August 11, 2020 Maryland subpoena, both as to substance and as to the 
jurisdictions  identified.  We  are  cooperating  with  these  investigations  and  cannot  predict  their  eventual  scope,  duration  or 
outcome at this time. As a result, we are unable to estimate the reasonably possible loss or range of reasonably possible loss 
arising from these investigations.

On  December  9,  2014,  we  received  a  civil  investigative  subpoena  from  the  U.S.  Department  of  Justice  pursuant  to  the 
Financial Institutions Reform, Recovery, and Enforcement Act of 1989 directing us to produce certain information relating to 
subprime automotive finance and related securitization activities. We have cooperated with the inquiry, but cannot predict the 
eventual scope, duration or outcome at this time. As a result, we are unable to estimate the reasonably possible loss or range of 
reasonably possible loss arising from this investigation.

An adverse ultimate disposition in any action to which we are a party or otherwise subject could have a material adverse 

impact on our financial position, liquidity and results of operations.

Litigation and Other Legal Matters Resolved during 2021

On  December  4,  2014,  we  received  a  civil  investigative  demand  from  the  Office  of  the  Attorney  General  of  the 
Commonwealth  of  Massachusetts  relating  to  the  origination  and  collection  of  non-prime  auto  loans  in  Massachusetts.  On 
November 20, 2017, we received a second civil investigative demand from the Office of the Attorney General seeking updated 
information  on  its  original  civil  investigative  demand,  additional  information  related  to  the  Company's  origination  and 
collection  of  Consumer  Loans,  and  information  regarding  securitization  activities.  In  connection  with  this  inquiry,  we  were 
informed by representatives of the Office of the Attorney General that it believed that the Company may have engaged in unfair 
and  deceptive  acts  or  practices  related  to  the  origination  and  collection  of  auto  loans,  which  may  have  caused  some  of  the 
Company’s  representations  and  warranties  contained  in  securitization  documents  to  be  inaccurate.  On  July  22,  2020,  we 
received  a  third  civil  investigative  demand  from  the  Office  of  the  Attorney  General  seeking  updates  on  previously  produced 
data and additional information related to the Company's origination of Consumer Loans. On August 30, 2020, we were served 
with a complaint, filed by the Attorney General in Massachusetts Superior Court in Suffolk County, alleging that the Company 
engaged in unfair and deceptive trade practices in subprime auto lending, debt collection and asset-backed securitizations in the 
Commonwealth of Massachusetts, in violation of the Massachusetts Consumer Protection Law, M.G.L. c. 93A.  The complaint 
sought  injunctive  relief,  restitution,  disgorgement,  civil  penalties  and  payment  of  the  Commonwealth’s  attorney’s  fees  and 
costs. On March 15, 2021, the court entered an order denying a motion by the Company to dismiss four of the Commonwealth’s 
seven claims and granting in part and denying in part a motion by the Commonwealth for partial summary judgment on three of 
its claims.  On April 27, 2021, the Company and the Commonwealth reached an agreement in principle to settle this lawsuit, 
and, as a result, we estimated a probable loss of $27.2 million, all of which was recognized as a contingent loss during the first 
quarter  of  2021.  On  September  1,  2021,  we  entered  into  a  settlement  agreement  with  the  Office  of  the  Attorney  General, 
reflecting the parties’ agreement to settle and fully resolve the claims asserted against us. We agreed to make a payment in the 
total  amount  of  $27.2  million  to  an  independent  trust  for  purposes  of  making  payments  to  provide  relief  for  eligible 
Massachusetts  consumers,  paying  costs  of  implementation  of  the  agreement  and  paying  the  Attorney  General’s  costs  of 
investigation, and to pay up to $95,000 to cover costs and expenses incurred by an independent trustee for management of the 
independent trust. 

94

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (CONCLUDED)

On  August  14,  2017,  we  received  a  subpoena  from  the  Attorney  General  of  the  State  of  Mississippi,  relating  to  the 
origination and collection of non-prime auto loans in the state of Mississippi. The Company cooperated with the inquiry. On 
April 23, 2019, the Attorney General of the State of Mississippi, on behalf of the State of Mississippi, filed a complaint in the 
Chancery Court of the First Judicial District of Hinds County, Mississippi, alleging that the Company engaged in unfair and 
deceptive  trade  practices  in  subprime  auto  lending,  loan  servicing,  vehicle  repossession  and  debt  collection  in  the  State  of 
Mississippi  in  violation  of  the  Mississippi  Consumer  Protection  Act.  On  December  15,  2021,  the  Company  announced  its 
settlement  of  litigation  with  the  Mississippi  Attorney  General.  As  part  of  the  settlement,  the  Company  made  a  charitable 
donation of $125,000, paid $325,000 to the State of Mississippi, inclusive of attorney’s fees and expenses, and provided certain 
assurances  relating  to,  among  other  things,  continued  compliance  with  laws  applicable  to  indirect  auto  finance  operations  in 
Mississippi  and  disclosures  to  consumers  purchasing  an  optional  vehicle  service  contract.    The  Attorney  General  agreed  to 
dismiss the litigation, and Credit Acceptance made no admission of liability or wrongdoing as part of the settlement.

Lease Commitments

We lease office space and office equipment.  We expect that in the normal course of business, leases will be renewed or 
replaced by other leases.  Total rental expense on all operating leases was $1.4 million for 2021, $1.7 million for 2020, and $1.8 
million for 2019. Contingent rentals under the operating leases were insignificant. Our total minimum future lease commitments 
under operating leases as of December 31, 2021 are as follows:

(In millions)

2022

2023

2024

2025

2026

Total

Year

Minimum Future
Lease Commitments

$ 

$ 

1.1 

0.6 

0.6 

0.1 

— 

2.4 

95

 
 
 
 
 
ITEM 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE

Not applicable.

ITEM 9A. 

CONTROLS AND PROCEDURES

Evaluation of disclosure controls and procedures.

(a) Disclosure Controls and Procedures.  Our management, with the participation of our principal executive and principal 
financial  officer,  has  evaluated  the  effectiveness  of  our  disclosure  controls  and  procedures  (as  such  term  is  defined  in  Rules 
13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the 
period covered by this report.  Based on such evaluation, our principal executive and principal financial officer has concluded 
that, as of the end of such period, our disclosure controls and procedures are effective in recording, processing, summarizing 
and  reporting,  on  a  timely  basis,  information  required  to  be  disclosed  by  us  in  the  reports  that  we  file  or  submit  under  the 
Exchange Act and are effective in ensuring that information required to be disclosed by us in the reports that we file or submit 
under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and 
principal financial officer, as appropriate to allow timely decisions regarding required disclosure.

(b)  Internal  Control  Over  Financial  Reporting.    There  have  not  been  any  changes  in  our  internal  control  over  financial 
reporting  (as  such  term  is  defined  in  Rules  13a-15(f)  and  15d-15(f)  under  the  Exchange  Act)  during  the  quarter  ended 
December 31, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial 
reporting.

Management’s Report on Internal Control over Financial Reporting.

We are responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 
13a-15(f)  and  15d-15(f)  under  the  Exchange  Act.    Our  internal  control  over  financial  reporting  is  designed  to  provide 
reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external 
purposes in accordance with generally accepted accounting principles.  Internal control over financial reporting includes those 
policies and procedures that:

•

•

•

pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of our assets;
provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that our receipts and expenditures 
are being made only in accordance with authorizations of our management and directors; and
provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use  or 
disposition of our assets that could have a material effect on our consolidated financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  In 
addition,  projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become 
inadequate because of changes in conditions and that the degree of compliance with the policies or procedures may deteriorate.

We  assessed  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of  December  31,  2021.    In  making  this 
assessment,  we  used  the  criteria  set  forth  in  the  2013  Internal  Control-Integrated  Framework  issued  by  the  Committee  of 
Sponsoring  Organizations  of  the  Treadway  Commission  (COSO).    Based  on  our  assessment,  we  believe  that  as  of 
December 31, 2021, our internal control over financial reporting is effective based on those criteria.

Our  independent  registered  public  accounting  firm,  Grant  Thornton  LLP,  audited  our  internal  control  over  financial 
reporting as of December 31, 2021 and their attestation report dated February 11, 2022 expressed an unqualified opinion on our 
internal control over financial reporting and is included in this Item 9A.

96

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Board of Directors and Shareholders
Credit Acceptance Corporation

Opinion on internal control over financial reporting
We have audited the internal control over financial reporting of Credit Acceptance Corporation (a Michigan corporation) and 
subsidiaries (the “Company”) as of December 31, 2021, based on criteria established in the 2013 Internal Control—Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the 
Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based 
on criteria established in the 2013 Internal Control—Integrated Framework issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(“PCAOB”), the consolidated financial statements of the Company as of and for the year ended December 31, 2021, and our 
report dated February 11, 2022 expressed an unqualified opinion on those financial statements.

Basis for opinion
The  Company’s  management  is  responsible  for  maintaining  effective  internal  control  over  financial  reporting  and  for  its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report 
on  Internal  Control  over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all 
material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.

Definition and limitations of internal control over financial reporting
A  company’s  internal  control  over  financial  reporting  is  a  process  designed  to  provide  reasonable  assurance  regarding  the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted  accounting  principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures 
that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the 
company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of  unauthorized  acquisition,  use,  or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements.  Also, 
projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ GRANT THORNTON LLP

Southfield, Michigan
February 11, 2022 

97

 
ITEM 9B. 

OTHER INFORMATION

None.

ITEM 9C. 

DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not applicable.

PART III

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information  is  contained  under  the  captions  “Proposal  #1  –  Election  of  Directors”  (excluding  the  “Report  of  the  Audit 
Committee”)  and,  if  required,  “Delinquent  Section  16(a)  Reports”  in  the  Proxy  Statement  and  is  incorporated  herein  by 
reference.

ITEM 11. 

EXECUTIVE COMPENSATION

Information is contained under the caption “Compensation of Executive Officers and Directors” in the Proxy Statement and 

is incorporated herein by reference.

ITEM 12. 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS

Information is contained under the caption “Common Stock Ownership of Certain Beneficial Owners and Management” in 

the Proxy Statement and is incorporated herein by reference.

Our Amended and Restated Incentive Compensation Plan (the “Incentive Plan”), which was approved by shareholders on 
July 21, 2021, provides for the granting of restricted stock, restricted stock units and stock options to team members, officers, 
and directors.  

The  following  table  sets  forth  (1)  the  number  of  shares  of  common  stock  to  be  issued  upon  the  exercise  of  outstanding 
stock options or restricted stock units, (2) the weighted average exercise price of outstanding options, if applicable, and (3) the 
number of shares remaining available for future issuance, as of December 31, 2021:

Plan category
Equity compensation plan approved by 

shareholders:

 Incentive Plan

Equity Compensation Plan Information

Number of shares to be issued 
upon exercise of outstanding 
options, warrants and rights

Weighted-average exercise price 
of outstanding options (a)

Number of shares
remaining available for future 
issuance under equity 
compensation plans (b)

1,082,584  $ 

350.74 

258,467 

(a) The  weighted  average  exercise  price  in  this  column  does  not  take  into  account  restricted  stock  units  that  are  outstanding  under  the  Incentive  Plan, 

which have no exercise price.

(b) For additional information regarding our equity compensation plans, including grants of restricted stock units, see Note 14 to the consolidated financial 

statements contained in Item 8 of this Form 10-K, which is incorporated herein by reference.

ITEM 13. 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE

Information  is  contained  under  the  caption  “Certain  Relationships  and  Transactions”  and  “Proposal  #1  –  Election  of 
Directors  –  Meetings  and  Committees  of  the  Board  of  Directors”  in  the  Proxy  Statement  and  is  incorporated  herein  by 
reference.

ITEM 14. 

PRINCIPAL ACCOUNTING FEES AND SERVICES

Information is contained under the caption “Independent Accountants” in the Proxy Statement and is incorporated herein 

by reference.

98

 
 
 
 
 
 
 
PART IV

ITEM 15. 

EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a)(1)

The  following  consolidated  financial  statements  of  the  Company  and  notes  thereto  and  the  Report  of 
Independent  Registered  Public  Accounting  Firm  are  contained  in  Item  8  —  Financial  Statements  and 
Supplementary Data of this Form 10-K, which is incorporated herein by reference.

Report of Independent Registered Public Accounting Firm
Consolidated Financial Statements:

— Consolidated Balance Sheets as of December 31, 2021 and 2020

— Consolidated Statements of Income for the years ended December 31, 2021, 2020 and 2019

— Consolidated Statements of Comprehensive Income for the years ended December 31, 2021, 2020 and 2019

— Consolidated Statements of Shareholders’ Equity for the years ended December 31, 2021, 2020 and 2019

— Consolidated Statements of Cash Flows for the years ended December 31, 2021, 2020 and 2019

Notes to Consolidated Financial Statements 
Financial  Statement  Schedules  have  been  omitted  because  they  are  not  applicable  or  are  not  required  or  the 
information required to be set forth therein is included in the Consolidated Financial Statements or notes thereto.

The exhibits filed in response to Item 601 of Regulation S-K are listed in the Exhibit Index below.

(2)

(3)

99

 
 
 
 
 
 
 
 
Exhibit No.

3.1

3.2

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

4.14

4.15

4.16

4.17

EXHIBIT INDEX

Description
Articles  of  Incorporation,  as  amended  July  1,  1997  (incorporated  by  reference  to  Exhibit  3(a)(1)  to  the 
Company's Quarterly Report on Form 10-Q for the quarterly period ended June 30, 1997).
Amended  and  Restated  Bylaws,  as  amended  (incorporated  by  reference  to  Exhibit  3.2  to  the  Company’s 
Current Report on Form 8-K filed November 4, 2021).

Description of Common Stock of Credit Acceptance Corporation.
Amended  and  Restated  Intercreditor  Agreement,  dated  as  of  February  1,  2010,  among  Credit  Acceptance 
Corporation, the other Grantors party thereto, representatives of the Secured Parties thereunder and Comerica 
Bank, as administrative agent under the Original Credit Agreement (as defined therein) and as collateral agent 
(incorporated by reference to Exhibit 4(g)(6) to the Company’s Current Report on Form 8-K filed February 5, 
2010).
Amended  and  Restated  Sale  and  Contribution  Agreement  dated  as  of  April  5,  2013,  between  the  Company 
and CAC Warehouse Funding LLC IV (incorporated by reference to Exhibit 4.85 to the Company’s Current 
Report on Form 8-K filed April 5, 2013).

First Amendment to Amended and Restated Sale and Contribution Agreement, dated as of December 4, 2013, 
between the Company and CAC Warehouse Funding LLC IV (incorporated by reference to Exhibit 4.107 to 
the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2013).

Sixth Amended and Restated Credit Agreement, dated as of June 23, 2014, among the Company, the Banks 
signatory thereto and Comerica Bank, as agent for the Banks (incorporated by reference to Exhibit 4.124 to 
the Company’s Current Report on Form 8-K filed June 25, 2014).
Loan  and  Security  Agreement,  dated  as  of  September  15,  2014,  among  the  Company,  CAC  Warehouse 
Funding LLC V, Fifth Third Bank and Systems & Services Technologies, Inc. (incorporated by reference to 
Exhibit 4.127 to the Company’s Current Report on Form 8-K filed September 18, 2014).
Backup  Servicing  Agreement,  dated  as  of  September  15,  2014,  among  the  Company,  CAC  Warehouse 
Funding LLC V, Fifth Third Bank and Systems & Services Technologies, Inc. (incorporated by reference to 
Exhibit 4.128 to the Company’s Current Report on Form 8-K filed September 18, 2014).
Contribution  Agreement,  dated  as  of  September  15,  2014,  between  the  Company  and  CAC  Warehouse 
Funding LLC V (incorporated by reference to Exhibit 4.129 to the Company’s Current Report on Form 8-K 
filed September 18, 2014).
Indenture  dated  as  of  March  30,  2015,  among  the  Company,  the  Guarantors  named  therein  and  U.S.  Bank 
National Association, as trustee (incorporated by reference to Exhibit 4.1 to the Company’s Current Report on 
Form 8-K filed March 31, 2015).
First Amendment to the Sixth Amended and Restated Credit Agreement, dated as of June 11, 2015, among 
the  Company,  the  Banks  which  are  parties  thereto  from  time  to  time,  and  Comerica  Bank  (incorporated  by 
reference to Exhibit 4.74 to the Company’s Current Report on Form 8-K filed June 16, 2015).
First  Amendment  to  Loan  and  Security  Agreement,  dated  as  of  June  11,  2015,  among  the  Company,  CAC 
Warehouse Funding LLC V, Fifth Third Bank, and Systems & Services Technologies, Inc. (incorporated by 
reference to Exhibit 4.75 to the Company’s Current Report on Form 8-K filed June 16, 2015).
Loan  and  Security  Agreement  dated  as  of  September  30,  2015,  among  the  Company,  CAC  Warehouse 
Funding  LLC  VI,  and  Flagstar  Bank,  FSB  (incorporated  by  reference  to  Exhibit  4.82  to  the  Company’s 
Current Report on Form 8-K filed October 5, 2015).
Contribution  Agreement,  dated  as  of  September  30,  2015,  between  the  Company  and  CAC  Warehouse 
Funding LLC VI (incorporated by reference to Exhibit 4.83 to the Company’s Current Report on Form 8-K 
filed October 5, 2015).
Second Amendment to the Sixth Amended and Restated Credit Agreement, dated as of June 15, 2016, among 
the  Company,  the  Banks  signatory  thereto  and  Comerica  Bank,  as  agent  for  the  Banks  (incorporated  by 
reference to Exhibit 4.76 to the Company’s Current Report on Form 8-K filed June 20, 2016).
Second  Amendment  to  Loan  and  Security  Agreement,  dated  as  of  August  18,  2016,  among  the  Company, 
CAC Warehouse Funding LLC V, Fifth Third Bank and Systems & Services Technologies, Inc. (incorporated 
by reference to Exhibit 4.79 to the Company’s Current Report on Form 8-K filed August 23, 2016).
First Amendment to Contribution Agreement, dated as of August 18, 2016, between the Company and CAC 
Warehouse Funding LLC V (incorporated by reference to Exhibit 4.80 to the Company’s Current Report on 
Form 8-K filed August 23, 2016).

Third Amendment to Sixth Amended and Restated Credit Agreement and Extension Agreement, dated as of 
June 28, 2017, among the Company, the Banks signatory thereto and Comerica Bank, as agent for the Banks 
(incorporated  by  reference  to  Exhibit  4.80  to  the  Company’s  Current  Report  on  Form  8-K  filed  June  30, 
2017).

100

4.18

4.19

4.20

4.21

4.22

4.23

4.24

4.25

4.26

4.27

4.28

4.29

4.30

4.31

4.32

4.33

4.34

First  Amendment  to  Loan  and  Security  Agreement,  dated  as  of  July  18,  2017,  among  the  Company,  CAC 
Warehouse  Funding  LLC  VI  and  Flagstar  Bank,  fsb  (incorporated  by  reference  to  Exhibit  4.87  to  the 
Company’s Current Report on Form 8-K filed July 21, 2017).
New  Bank  Addendum,  dated  October  19,  2017  to  the  Sixth  Amended  and  Restated  Credit  Acceptance 
Corporation  Credit  Agreement  dated  as  of  October  19,  2017,  among  the  Company,  each  of  the  financial 
institutions  parties  thereto  and  Comerica  Bank,  as  agent  (incorporated  by  reference  to  Exhibit  4.94  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2017).
Assignment  Agreement,  dated  October  19,  2017,  among  the  Company,  the  Banks  signatory  thereto  and 
Comerica  Bank,  as  agent,  under  the  Sixth  Amended  and  Restated  Credit  Acceptance  Corporation  Credit 
Agreement dated as of June 23, 2014 (incorporated by reference to Exhibit 4.95 to the Company’s Quarterly 
Report on Form 10-Q for the quarterly period ended September 30, 2017).

Amended and Restated Loan and Security Agreement dated as of May 10, 2018 among the Company, CAC 
Warehouse  Funding  LLC  IV,  the  lenders  from  time  to  time  party  thereto,  Bank  of  Montreal,  BMO  Capital 
Markets Corp., and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 4.86 to the 
Company’s Current Report on Form 8-K filed May 15, 2018).

Fourth Amendment to Sixth Amended and Restated Credit Agreement dated as of June 27, 2018 among the 
Company, the Banks which are parties thereto from time to time, and Comerica Bank as Administrative Agent 
and  Collateral  Agent  for  the  Banks  (incorporated  by  reference  to  Exhibit  4.94  to  the  Company’s  Current 
Report on Form 8-K filed June 28, 2018).
Third Amendment to Loan and Security Agreement, dated as of August 15, 2018, among the Company, CAC 
Warehouse Funding LLC V, Fifth Third Bank and Systems & Services Technologies, Inc. (incorporated by 
reference to Exhibit 4.95 to the Company’s Current Report on Form 8-K filed August 17, 2018).

Indenture  dated  as  of  February  21,  2019,  between  Credit  Acceptance  Auto  Loan  Trust  2019-1  and  Wells 
Fargo  Bank,  National  Association  (incorporated  by  reference  to  Exhibit  4.93  to  the  Company’s  Current 
Report on Form 8-K filed February 26, 2019).

Sale and Servicing Agreement, dated as of February 21, 2019, among the Company, Credit Acceptance Auto 
Loan  Trust  2019-1,  Credit  Acceptance  Funding  LLC  2019-1  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.94 to the Company’s Current Report on Form 8-K filed February 26, 
2019).

Backup  Servicing  Agreement,  dated  as  of  February  21,  2019,  among  the  Company,  Credit  Acceptance 
Funding  LLC  2019-1,  Credit  Acceptance  Auto  Loan  Trust  2019-1  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.95 to the Company’s Current Report on Form 8-K filed 
February 26, 2019).

Amended and Restated Trust Agreement, dated as of February 21, 2019, among Credit Acceptance Funding 
LLC 2019-1, each of the initial members of the Board of Trustees of the Trust and U.S. Bank Trust National 
Association (incorporated by reference to Exhibit 4.96 to the Company’s Current Report on Form 8-K filed 
February 26, 2019).

Sale  and  Contribution  Agreement,  dated  as  of  February  21,  2019,  between  the  Company  and  Credit 
Acceptance Funding LLC 2019-1 (incorporated by reference to Exhibit 4.97 to the Company’s Current Report 
on Form 8-K filed February 26, 2019).

Indenture, dated as of March 7, 2019, among Credit Acceptance Corporation, the Guarantors named therein 
and U.S. Bank National Association, as trustee (incorporated by reference to Exhibit 4.99 to the Company’s 
Current Report on Form 8-K filed March 8, 2019).
Registration Rights Agreement, dated March 7, 2019, among Credit Acceptance Corporation, Buyers Vehicle 
Protection  Plan,  Inc.,  Vehicle  Remarketing  Services,  Inc.  and  the  representative  of  the  initial  purchasers  of 
Credit Acceptance Corporation’s 6.625% Senior Notes due 2026 (incorporated by reference to Exhibit 4.100 
to the Company’s Current Report on Form 8-K filed March 8, 2019).

Fifth Amendment to Sixth Amended and Restated Credit Agreement, dated as of June 24, 2019, among the 
Company, Comerica Bank and the other banks signatory thereto and Comerica Bank, as administrative agent 
for the banks (incorporated by reference to Exhibit 4.101 to the Company’s Current Report on Form 8-K filed 
June 26, 2019).

Fourth Amendment to Loan Security Agreement, dated as of July 16, 2019, among the Company, CAC
Warehouse  Funding  LLC  V  and  Fifth  Third  Bank  (incorporated  by  reference  to  Exhibit  4.103  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2019).

Second Amendment to Loan and Security Agreement, dated as of July 25, 2019, among the Company, CAC 
Warehouse  Funding  LLC  VI  and  Flagstar  Bank,  FSB  (incorporated  by  reference  to  Exhibit  4.105  to  the 
Company’s Current Report on Form 8-K filed July 26, 2019).

Loan  and  Security  Agreement,  dated  as  of  July  26,  2019,  among  the  Company,  CAC  Warehouse  Funding 
LLC VIII, the lenders from time to time party thereto, Citizens Bank N.A. and Wells Fargo Bank, National 
Association (incorporated by reference to Exhibit 4.106 to the Company’s Current Report on Form 8-K filed 
July 29, 2019).

101

4.35

4.36

4.37

4.38

4.39

4.40

4.41

4.42

4.43

4.44

4.45

4.46

4.47

4.48

4.49

4.50

4.51

Sale  and  Contribution  Agreement,  dated  as  of  July  26,  2019,  between  the  Company  and  CAC  Warehouse 
Funding LLC VIII (incorporated by reference to Exhibit 4.107 to the Company’s Current Report on Form 8-K 
filed July 29, 2019).

Backup Servicing Agreement, dated as of July 26, 2019, among the Company, CAC Warehouse Funding LLC 
VIII, Citizens Bank, N.A. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 
4.108 to the Company’s Current Report on Form 8-K filed July 29, 2019).

First Amendment to Amended and Restated Loan and Security Agreement, dated as of July 26, 2019, among 
the  Company,  CAC  Warehouse  Funding  LLC  IV,  Bank  of  Montreal,  Citizens  Bank,  N.A.,  BMO  Capital 
Markets Corp. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 4.110 to the 
Company’s Current Report on Form 8-K filed July 29, 2019).

Amended and Restated Backup Servicing Agreement, dated as of July 26, 2019, among the Company, CAC 
Warehouse  Funding  LLC  IV,  Bank  of  Montreal,  BMO  Capital  Markets  Corp.  and  Wells  Fargo  Bank, 
National Association (incorporated by reference to Exhibit 4.111 to the Company’s Current Report on Form 
8-K filed July 29, 2019).

Loan and Security Agreement, dated as of August 28, 2019, among the Company, Credit Acceptance Funding 
LLC 2019-2 and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 4.112 to the 
Company’s Current Report on Form 8-K filed September 4, 2019).

Backup Servicing Agreement, dated as of August 28, 2019, among the Company, Credit Acceptance Funding 
LLC 2019-2 and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 4.113 to the 
Company’s Current Report on Form 8-K filed September 4, 2019).

Sale and Contribution Agreement, dated as of August 28, 2019, between the Company and Credit Acceptance 
Funding LLC 2019-2 (incorporated by reference to Exhibit 4.114 to the Company’s Current Report on Form 
8-K filed September 4, 2019).

Second  Amended  and  Restated  Backup  Servicing  Agreement,  dated  as  of  August  16,  2019,  among  the 
Company,  CAC  Warehouse  Funding  LLC  II  and  Wells  Fargo  Bank,  National  Association  (incorporated  by 
reference to Exhibit 4.117 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended 
September 30, 2019).

Indenture  dated  as  of  November  21,  2019,  between  Credit  Acceptance  Auto  Loan  Trust  2019-3  and  Wells 
Fargo  Bank,  National  Association  (incorporated  by  reference  to  Exhibit  4.118  to  the  Company’s  Current 
Report on Form 8-K filed November 26, 2019).

Sale  and  Servicing  Agreement,  dated  as  of  November  21,  2019,  among  the  Company,  Credit  Acceptance 
Auto  Loan  Trust  2019-3,  Credit  Acceptance  Funding  LLC  2019-3  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.119 to the Company’s Current Report on Form 8-K filed 
November 26, 2019).

Backup  Servicing  Agreement,  dated  as  of  November  21,  2019,  among  the  Company,  Credit  Acceptance 
Funding  LLC  2019-3,  Credit  Acceptance  Auto  Loan  Trust  2019-3  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.120 to the Company’s Current Report on Form 8-K filed 
November 26, 2019).

Amended and Restated Trust Agreement, dated as of November 21, 2019, among Credit Acceptance Funding 
LLC  2019-3  and  U.S.  Bank  Trust  National  Association  (incorporated  by  reference  to  Exhibit  4.121  to  the 
Company’s Current Report on Form 8-K filed November 26, 2019).

Sale  and  Contribution  Agreement,  dated  as  of  November  21,  2019,  between  the  Company  and  Credit 
Acceptance  Funding  LLC  2019-3  (incorporated  by  reference  to  Exhibit  4.122  to  the  Company’s  Current 
Report on Form 8-K filed November 26, 2019).

Indenture, dated as of December 18, 2019, among the Company, the Guarantors named therein and U.S. Bank 
National Association, as trustee (incorporated by reference to Exhibit 4.124 to the Company’s Current Report 
on Form 8-K filed December 18, 2019).

Indenture,  dated  as  of  February  20,  2020,  between  Credit  Acceptance  Auto  Loan  Trust  2020-1  and  Wells 
Fargo  Bank,  National  Association  (incorporated  by  reference  to  Exhibit  4.107  to  the  Company’s  Current 
Report on Form 8-K filed February 24, 2020).

Sale and Servicing Agreement, dated as of February 20, 2020, among the Company, Credit Acceptance Auto 
Loan  Trust  2020-1,  Credit  Acceptance  Funding  LLC  2020-1  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.108 to the Company’s Current Report on Form 8-K filed February 24, 
2020).

Backup  Servicing  Agreement,  dated  as  of  February  20,  2020,  among  the  Company,  Credit  Acceptance 
Funding  LLC  2020-1,  Credit  Acceptance  Auto  Loan  Trust  2020-1  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.109 to the Company’s Current Report on Form 8-K filed 
February 24, 2020).

102

4.52

4.53

4.54

4.55

4.56

4.57

4.58

4.59

4.60

4.61

4.62

4.63

4.64

4.65

4.66

Amended and Restated Trust Agreement, dated as of February 20, 2020, among Credit Acceptance Funding 
LLC 2020-1, each of the initial members of the Board of Trustees of the Trust and U.S. Bank Trust National 
Association (incorporated by reference to Exhibit 4.110 to the Company’s Current Report on Form 8-K filed 
February 24, 2020).

Sale  and  Contribution  Agreement,  dated  as  of  February  20,  2020,  between  the  Company  and  Credit 
Acceptance  Funding  LLC  2020-1  (incorporated  by  reference  to  Exhibit  4.111  to  the  Company’s  Current 
Report on Form 8-K filed February 24, 2020).

Sixth  Amendment  to  Sixth  Amended  and  Restated  Credit  Agreement,  dated  as  of  June  30,  2020,  by  and 
among  the  Company,  Comerica  Bank  and  the  other  banks  signatory  thereto  and  Comerica  Bank,  as 
administrative  agent  for  the  banks  (incorporated  by  reference  to  Exhibit  4.115  to  the  Company’s  Current 
Report on Form 8-K filed July 1, 2020).

Indenture, dated as of July 23, 2020, between Credit Acceptance Auto Loan Trust 2020-2 and Wells Fargo 
Bank, National Association (incorporated by reference to Exhibit 4.116 to the Company’s Current Report on 
Form 8-K filed July 28, 2020).

Sale and Servicing Agreement, dated as of July 23, 2020, among the Company, Credit Acceptance Auto Loan 
Trust  2020-2,  Credit  Acceptance  Funding  LLC  2020-2  and  Wells  Fargo  Bank,  National  Association 
(incorporated  by  reference  to  Exhibit  4.117  to  the  Company’s  Current  Report  on  Form  8-K  filed  July  28, 
2020).

Backup  Servicing  Agreement,  dated  as  of  July  23,  2020,  among  the  Company,  Credit  Acceptance  Funding 
LLC  2020-2,  Credit  Acceptance  Auto  Loan  Trust  2020-2  and  Wells  Fargo  Bank,  National  Association 
(incorporated  by  reference  to  Exhibit  4.118  to  the  Company’s  Current  Report  on  Form  8-K  filed  July  28, 
2020).

Amended and Restated Trust Agreement, dated as of July 23, 2020, among Credit Acceptance Funding LLC 
2020-2, each of the members of the Board of Trustees of the Trust and U.S. Bank Trust National Association 
(incorporated  by  reference  to  Exhibit  4.119  to  the  Company’s  Current  Report  on  Form  8-K  filed  July  28, 
2020).

Sale and Contribution Agreement, dated as of July 23, 2020, between the Company and Credit Acceptance 
Funding LLC 2020-2 (incorporated by reference to Exhibit 4.120 to the Company’s Current Report on Form 
8-K filed July 28, 2020).

Indenture,  dated  as  of  October  22,  2020,  between  Credit  Acceptance  Auto  Loan  Trust  2020-3  and  Wells 
Fargo  Bank,  National  Association  (incorporated  by  reference  to  Exhibit  4.122  to  the  Company’s  Current 
Report on Form 8-K filed October 27, 2020).

Sale and Servicing Agreement,  dated as of October 22, 2020, among the Company, Credit Acceptance Auto 
Loan  Trust  2020-3,  Credit  Acceptance  Funding  LLC  2020-3  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.123 to the Company’s Current Report on Form 8-K filed October 27, 
2020).

Backup  Servicing  Agreement,  dated  as  of  October  22,  2020,  among  the  Company,  Credit  Acceptance 
Funding  LLC  2020-3,  Credit  Acceptance  Auto  Loan  Trust  2020-3  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.124 to the Company’s Current Report on Form 8-K filed 
October 27, 2020).

Amended and Restated Trust Agreement, dated as of October 22, 2020, among Credit Acceptance Funding 
LLC  2020-3,  each  of  the  members  of  the  Board  of  Trustees  of  the  Trust  and  U.S.  Bank  Trust  National 
Association (incorporated by reference to Exhibit 4.125 to the Company’s Current Report on Form 8-K filed 
October 27, 2020).

Sale  and  Contribution  Agreement,  dated  as  of  October  22,  2020,  between  the  Company  and  Credit 
Acceptance  Funding  LLC  2020-3  (incorporated  by  reference  to  Exhibit  4.126  to  the  Company’s  Current 
Report on Form 8-K filed October 27, 2020).

Fifth  Amendment  to  Loan  and  Security  Agreement,  dated  as  of  December  16,  2020  among  the  Company, 
CAC Warehouse Funding LLC V, and Fifth Third Bank, National Association (incorporated by reference to 
Exhibit 4.129 to the Company’s Current Report on Form 8-K filed December 18, 2020).
Seventh Amendment to Sixth Amended and Restated Credit Agreement and Extension Agreement, dated as 
of  December  15,  2020,  by  and  among  the  Company,  Comerica  Bank  and  the  other  banks  signatory  thereto 
and Comerica Bank, as administrative agent for the banks (incorporated by reference to Exhibit 4.128 to the 
Company’s Current Report on Form 8-K filed December 18, 2020).

103

4.67

4.68

4.69

4.70

4.71

4.72

4.73

4.74

4.75

4.76

4.77

4.78

4.79

4.80

4.81

4.82

Loan and Security Agreement dated as of January 29, 2021 among the Company, Credit Acceptance Funding 
LLC  2021-1,  Fifth  Third  Bank,  National  Association  and  Systems  and  Services  Technologies,  Inc. 
(incorporated by reference to Exhibit 4.130 to the Company’s Current Report on Form 8-K filed February 4, 
2021).
Backup Servicing Agreement dated as of January 29, 2021, among the Company, Credit Acceptance Funding 
LLC  2021-1,  Fifth  Third  Bank,  National  Association  and  Systems  and  Services  Technologies,  Inc. 
(incorporated by reference to Exhibit 4.131 to the Company’s Current Report on Form 8-K filed February 4, 
2021).
Sale and Contribution Agreement dated as of January 29, 2021, between the Company and Credit Acceptance 
Funding LLC 2021-1 (incorporated by reference to Exhibit 4.132 to the Company’s Current Report on Form 
8-K filed February 4, 2021).

Second Amendment to Amended and Restated Loan and Security Agreement dated as of January 29, 2021, 
among the Company, CAC Warehouse Funding LLC IV and Bank of Montreal (incorporated by reference to 
Exhibit 4.134 to the Company’s Current Report on Form 8-K filed February 4, 2021).

Indenture  dated  as  of  February  18,  2021,  between  Credit  Acceptance  Auto  Loan  Trust  2021-2  and  Wells 
Fargo  Bank,  National  Association  (incorporated  by  reference  to  Exhibit  4.103  to  the  Company’s  Current 
Report on Form 8-K filed February 24, 2021).
Sale and Servicing Agreement dated as of February 18, 2021 among the Company, Credit Acceptance Auto 
Loan  Trust  2021-2,  Credit  Acceptance  Funding  LLC  2021-2,  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.104 to the Company’s Current Report on Form 8-K filed February 24, 
2021).
Backup  Servicing  Agreement  dated  as  of  February  18,  2021,  among  the  Company,  Credit  Acceptance 
Funding  LLC  2021-2,  Credit  Acceptance  Auto  Loan  Trust  2021-2,  and  Wells  Fargo  Bank,  National 
Association (incorporated by reference to Exhibit 4.105 to the Company’s Current Report on Form 8-K filed 
February 24, 2021).
Amended and Restated Trust Agreement dated as of February 18, 2021, between Credit Acceptance Funding 
LLC  2021-2  and  U.S.  Bank  Trust  National  Association  (incorporated  by  reference  to  Exhibit  4.106  to  the 
Company’s Current Report on Form 8-K filed February 24, 2021).

Sale  and  Contribution  Agreement  dated  as  of  February  18,  2021,  between  the  Company  and  Credit 
Acceptance  Funding  LLC  2021-2  (incorporated  by  reference  to  Exhibit  4.107  to  the  Company’s  Current 
Report on Form 8-K filed February 24, 2021).

Sixth Amendment to Loan and Security Agreement, dated as of March 22, 2021, by and among the Company, 
CAC Warehouse Funding LLC V and Fifth Third Bank, National Association (incorporated by reference to 
Exhibit  4.109  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the  quarterly  period  ended  March  31, 
2021).

First Amendment to Loan and Security Agreement, dated as of March 22, 2021, by and among the Company, 
Credit  Acceptance  Funding  LLC  2021-1  and  Fifth  Third  Bank,  National  Association  (incorporated  by 
reference to Exhibit 4.109 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended 
March 31, 2021).
Sale and Servicing Agreement dated as of May 20, 2021 among the Company, Credit Acceptance Auto Loan 
Trust  2021-3,  Credit  Acceptance  Funding  LLC  2021-3,  and  Wells  Fargo  Bank,  National  Association 
(incorporated  by  reference  to  Exhibit  4.112  to  the  Company’s  Current  Report  on  Form  8-K  filed  May  26, 
2021).

Backup  Servicing  Agreement  dated  as  of  May  20,  2021,  among  the  Company,  Credit  Acceptance  Funding 
LLC  2021-3,  Credit  Acceptance  Auto  Loan  Trust  2021-3,  and  Wells  Fargo  Bank,  National  Association 
(incorporated  by  reference  to  Exhibit  4.113  to  the  Company’s  Current  Report  on  Form  8-K  filed  May  26, 
2021).
Amended and Restated Trust Agreement dated as of May 20, 2021, between Credit Acceptance Funding LLC 
2021-3  and  U.S.  Bank  Trust  National  Association  (incorporated  by  reference  to  Exhibit  4.114  to  the 
Company’s Current Report on Form 8-K filed May 26, 2021).

Sale  and  Contribution  Agreement  dated  as  of  May  20,  2021,  between  the  Company  and  Credit  Acceptance 
Funding LLC 2021-3 (incorporated by reference to Exhibit 4.115 to the Company’s Current Report on Form 
8-K filed May 26, 2021).

Seventh  Amended  and  Restated  Loan  and  Security  Agreement,  dated  as  of  April  30,  2021,  among  the 
Company,  CAC  Warehouse  Funding  LLC  II,  the  lenders  from  time  to  time  party  thereto  and  Wells  Fargo 
Bank, National Association (incorporated by reference to Exhibit 4.117 to the Company’s Quarterly Report 
on Form 10-Q for the quarterly period ended June 30, 2021).

104

4.83

4.84

4.85

4.86

4.87

4.88

4.89

4.90

4.91

4.92

4.93

10.1

10.2

10.3

10.4

Fifth  Amended  and  Restated  Sale  and  Contribution  Agreement,  dated  as  of  April  30,  2021,  between  the 
Company  and  CAC  Warehouse  Funding  LLC  II  (incorporated  by  reference  to  Exhibit  4.118  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2021).

First Amendment to the Loan and Security Agreement, dated as of September 1, 2021, among the Company, 
CAC  Warehouse  Funding  LLC  VIII,  Citizens  Bank  N.A.  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.119 to the Company’s Current Report on Form 8-K filed September 8, 
2021).
Eighth Amendment to Sixth Amended and Restated Credit Agreement and Extension Agreement, dated as of 
October  6,  2021,  by  and  among  the  Company,  Comerica  Bank  and  the  other  banks  signatory  thereto  and 
Comerica  Bank,  as  administrative  agent  for  the  banks  (incorporated  by  reference  to  Exhibit  4.120  to  the 
Company’s Current Report on Form 8-K filed October 12, 2021).
Third Amendment to Loan and Security Agreement dated as of October 15, 2021 among the Company, CAC 
Warehouse Funding Corporation VI and Flagstar Bank, FSB (incorporated by reference to Exhibit 4.121 to 
the Company’s Current Report on Form 8-K filed October 21, 2021).

Indenture dated as of October 28, 2021, between Credit Acceptance Auto Loan Trust 2021-4 and Wells Fargo 
Bank, National Association (incorporated by reference to Exhibit 4.122 to the Company’s Current Report on 
Form 8-K filed November 2, 2021).
Sale and Servicing Agreement dated as of October 28, 2021 among the Company, Credit Acceptance Auto 
Loan  Trust  2021-4,  Credit  Acceptance  Funding  LLC  2021-4,  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.123 to the Company’s Current Report on Form 8-K filed November 2, 
2021).

Backup Servicing Agreement dated as of October 28, 2021, among the Company, Credit Acceptance Funding 
LLC  2021-4,  Credit  Acceptance  Auto  Loan  Trust  2021-4,  and  Wells  Fargo  Bank,  National  Association 
(incorporated by reference to Exhibit 4.124 to the Company’s Current Report on Form 8-K filed November 2, 
2021).
Amended and Restated Trust Agreement dated as of October 28, 2021, between Credit Acceptance Funding 
LLC  2021-4  and  U.S.  Bank  Trust  National  Association  (incorporated  by  reference  to  Exhibit  4.125  to  the 
Company’s Current Report on Form 8-K filed November 2, 2021).

Sale and Contribution Agreement dated as of October 28, 2021, between the Company and Credit Acceptance 
Funding LLC 2021-4 (incorporated by reference to Exhibit 4.126 to the Company’s Current Report on Form 
8-K filed November 2, 2021).
Amended  and  Restated  Intercreditor  Agreement  dated  October  28,  2021,  among  the  Company,  CAC 
Warehouse  Funding  LLC  II,  CAC  Warehouse  Funding  LLC  IV,  CAC  Warehouse  Funding  LLC  V,  CAC 
Warehouse Funding LLC VI, CAC Warehouse Funding LLC VII, CAC Warehouse Funding LLC VIII, Credit 
Acceptance Funding LLC 2021-4, Credit Acceptance Funding LLC 2021-3, Credit Acceptance Funding LLC 
2021-2, Credit Acceptance Funding LLC 2021-1, Credit Acceptance Funding LLC 2020-3, Credit Acceptance 
Funding  LLC  2020-2,  Credit  Acceptance  Funding  LLC  2020-1,  Credit  Acceptance  Funding  LLC  2019-3, 
Credit  Acceptance  Funding  LLC  2019-2,  Credit  Acceptance  Funding  LLC  2019-1,  Credit  Acceptance 
Funding  LLC  2018-3,  Credit  Acceptance  Auto  Loan  Trust  2021-4,  Credit  Acceptance  Auto  Loan  Trust 
2021-3,  Credit  Acceptance  Auto  Loan  Trust  2021-2,  Credit  Acceptance  Auto  Loan  Trust  2020-3,  Credit 
Acceptance  Auto  Loan  Trust  2020-2,  Credit  Acceptance  Auto  Loan  Trust  2020-1,  Credit  Acceptance  Auto 
Loan Trust 2019-3, Credit Acceptance Auto Loan Trust 2019-1, Credit Acceptance Auto Loan Trust 2018-3, 
Wells  Fargo  Bank,  National  Association,  as  agent,  Fifth  Third  Bank,  as  agent,  Bank  of  Montreal,  as  agent, 
Flagstar Bank, FSB, as agent, Citizens Bank, N.A., as agent and Comerica Bank, as agent  (incorporated by 
reference to Exhibit 4.127 to the Company’s Current Report on Form 8-K filed November 2, 2021).

New  Bank  Addendum,  dated  November  30,  2021,  to  the  Sixth  Amended  and  Restated  Credit  Agreement 
dated as of June 23, 2014 (as otherwise amended, restated or modified from time to time), by and among the 
Company, each of the financial institutions parties thereto and Comerica Bank, as agent for the Banks 
(incorporated by reference to Exhibit 4.128 to the Company’s Current Report on Form 8-K filed December 7, 
2021).

Form of Restricted Stock Grant Agreement (incorporated by reference to Exhibit 10(q)(4) to the Company’s 
Current Report on Form 8-K filed February 28, 2007).*
Credit  Acceptance  Corporation  Amended  and  Restated  Incentive  Compensation  Plan,  as  amended,  April  6, 
2009 (incorporated by reference to Annex A to the Company’s Definitive Proxy Statement on Schedule 14A 
filed April 10, 2009).*
Form  of  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to  Exhibit  10(q)(11)  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2009).*

Form  of  Board  of  Directors  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to 
Exhibit 10(q)(12) to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended September 
30, 2009).*

105

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.17

10.18

10.19

21
23

31.1

32.1

101(SCH)

101(CAL)

101(DEF)

101(LAB)

101(PRE)

Restricted Stock Unit Award Agreement, dated March 26, 2012, between the Company and Brett A. Roberts 
(incorporated  by  reference  to  Exhibit  10.16  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the 
quarterly period ended March 31, 2012).*
Restricted  Stock  Award  Agreement,  dated  March  26,  2012,  between  the  Company  and  Brett  A.  Roberts 
(incorporated  by  reference  to  Exhibit  10.17  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the 
quarterly period ended March 31, 2012).*
Credit Acceptance Corporation Amended and Restated Incentive Compensation Plan, as amended, March 26, 
2012 (incorporated by reference to Annex A to the Company’s Definitive Proxy Statement on Schedule 14A 
filed April 5, 2012).*
Form  of  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to  Exhibit  10.19  to  the 
Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2013).*

Shareholder  Agreement,  dated  as  of  January  3,  2017,  between  the  Company  and  Donald  A.  Foss 
(incorporated by reference to Exhibit 10.18 to the Company’s Current Report on Form 8-K filed January 4, 
2017).*
Form  of  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to  Exhibit  10.19  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2017).*
Amendment to Shareholder Agreement dated September 15, 2017, between the Company and Donald A. Foss 
(incorporated  by  reference  to  Exhibit  10.19  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the 
quarterly period ended September 30, 2017).*
Amendment  to  Shareholder  Agreement  dated  November  29,  2017,  between  the  Company  and  Donald  A. 
Foss.*
Form  of  Director  Restricted  Stock  Unit  Agreement  (incorporated  by  reference  to  Exhibit  10.13  to  the 
Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2019).*
Form of Nonqualified Stock Option Agreement (incorporated by reference to Exhibit 10.14 to the Company’s 
Annual Report on Form 10-K for the fiscal year ended December 31, 2020).*

Form of Nonqualified Stock Option Agreement (incorporated by reference to Exhibit 10.15 to the Company’s 
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021).*

Form of Nonqualified Stock Option Agreement (incorporated by reference to Exhibit 10.17 to the Company’s 
Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2021).*

Form of Nonqualified Stock Option Agreement (incorporated by reference to Exhibit 10.18 to the Company’s 
Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2021).*
Settlement Agreement and Assurance of Discontinuance with the Commonwealth of Massachusetts 
(incorporated by reference to Exhibit 10.19 to the Company’s Current Report on Form 8-K filed September 1, 
2021).
Schedule of Credit Acceptance Corporation Subsidiaries.
Consent of Grant Thornton LLP.
Certification  of  principal  executive  officer  and  principal  financial  officer  pursuant  to  Rule  13a-14(a)  of  the 
Securities Exchange Act.
Certification of principal executive officer and principal financial officer, pursuant to 18 U.S.C. Section 1350, 
as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
Inline XBRL Taxonomy Extension Schema Document.

Inline XBRL Taxonomy Extension Calculation Linkbase Document.

Inline XBRL Taxonomy Extension Definition Linkbase Document.

Inline XBRL Taxonomy Label Linkbase Document.

Inline XBRL Taxonomy Extension Presentation Linkbase Document.

104

Cover Page Interactive Data File (included in the Exhibit 101 Inline XBRL Document Set).

*

Management contract or compensatory plan or arrangement.

Other  instruments,  notes  or  extracts  from  agreements  defining  the  rights  of  holders  of  long-term  debt  of  the  Company  or  its 
subsidiaries  have  not  been  filed  because  (i)  in  each  case  the  total  amount  of  long-term  debt  permitted  thereunder  does  not 
exceed  10%  of  the  Company’s  consolidated  assets  and  (ii)  the  Company  hereby  agrees  that  it  will  furnish  such  instruments, 
notes and extracts to the Securities and Exchange Commission upon its request.

Amendments and modifications to other exhibits previously filed have been omitted when in the opinion of the registrant such 
exhibits as amended or modified are no longer material or, in certain instances, are no longer required to be filed as exhibits.

106

ITEM 16. 

FORM 10-K SUMMARY

None.

107

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

CREDIT ACCEPTANCE CORPORATION

By:

/s/ KENNETH S. BOOTH

Kenneth S. Booth

Chief Executive Officer

Date: 

February 11, 2022

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on February 11, 2022 on behalf of the registrant and in the capacities indicated.

Signature

Title

/s/ KENNETH S. BOOTH

Kenneth S. Booth

Chief Executive Officer and Director

(Principal Executive Officer and Principal Financial Officer) 

/s/ JAY D. MARTIN

Jay D. Martin

Senior Vice President - Finance & Accounting

(Principal Accounting Officer)

/s/ THOMAS N. TRYFOROS

Lead Director

Thomas N. Tryforos

/s/ GLENDA J. FLANAGAN

Director

Glenda J. Flanagan

/s/ VINAYAK R. HEGDE

Vinayak R. Hegde

Director

/s/ SCOTT J. VASSALLUZZO

Director

Scott J. Vassalluzzo

108

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Board of Directors

Other Information

Kenneth S. Booth
Chief Executive Officer and President
Credit Acceptance Corporation

Glenda J. Flanagan
Chief Financial Officer Emeritus
Whole Foods Market, Inc.

Vinayak R. Hegde
President
Wheels Up Experience Inc. 

Thomas N. Tryforos
Private Investor

Scott J. Vassalluzzo
Managing Member
Prescott General Partners LLC

Executive Officers

Kenneth S. Booth
Chief Executive Officer and President

Douglas W. Busk
Chief Treasury Officer

Corporate Headquarters
25505 West Twelve Mile Road
Southfield, MI 48034
(248) 353-2700

Transfer Agent and Registrar
Computershare Trust Company, N.A.
211 Quality Circle, Suite 210
College Station, TX 77845
(781) 575-3120

Corporate Counsel
Skadden, Arps, Slate, Meagher & Flom LLP
Chicago, IL

Certified Public Accountants
Grant Thornton LLP
Southfield, MI

Stock Listing
Nasdaq symbol: CACC

Investor Relations
Information requests should be directed to:
Douglas W. Busk
(248) 353-2700 Ext. 4432

Erin J. Kerber
Chief Legal Officer, Chief Compliance Officer 
and Secretary

Annual Meeting of 
Shareholders

Jonathan L. Lum
Chief Operating Officer

Wendy A. Rummler
Senior Vice President, Human Resources

June 8, 2022
8:00 a.m.
Corporate Headquarters
25505 West Twelve Mile Road
Southfield, MI 48034

Arthur L. Smith
Chief Analytics Officer

Daniel A. Ulatowski
Chief Sales Officer

Shareholders may obtain, without charge, a 
copy of the Company’s Annual Report on  
Form 10-K, as filed with the Securities and 
Exchange Commission, by writing the Investor 
Relations Department at the corporate 
headquarters address or by accessing our 
investor information on the Company’s website 
at CreditAcceptance.com.

25505 West Twelve Mile Road
Southfield, MI 48034

CreditAcceptance.com

248.353.2700