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Currency Exchange International

cxi · TSX Financial Services
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Ticker cxi
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Employees 201-500
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FY2020 Annual Report · Currency Exchange International
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A N N U A L
R E P O R T

2020

¥£££££Financial Highlights

Exchange Volume:
In Billions

$2.8

$4.2

$4.9

$3.8

2017

2018

2019

2020

 22 %
Year Over Year

Revenue by Business Segment

86%

Banknotes

14%

Payments

78%

United States

22%

Canada

Total Revenue:
In Millions

$32.5 $39.1 $41.7 $25.0

2017

2018

2019

2020

 40 %
Year Over Year

Revenue by Geography

Total Assets:
In Millions

$64.0 $73.3 $82.7 $85.8

2017

2018

2019

2020

 4%
Year Over Year

All amounts in this report are stated in USD and are based on fiscal year end unless otherwise noted.

Corporate Customers and Transacting Locations

2017

2018

2019

2020

Company-Owned Branch Locations

Wholesale Company Relationships*

 41

 954

 43

 46

 35

1,267

1,878

1,667

Transacting Locations*

14,587

17,017

21,595

14,787

*These numbers show the companies and locations that transacted within the period specified.

Quarterly Stock Price (TSX:CXI)
TSX stock prices are quoted in Cdn$

Key Ratios

2019

2020

Earnings Per Share

$0.46

-$1.33

Q1

Q2

Q3

Q4

Ended 1/31/2020

Ended 4/30/2020

Ended 7/31/2020

Ended 10/31/2020

Return On Assets 

3.5%

-9.9%

$18.10

$13.60

$10.50

$9.00

Return On Equity

4.4%

-14.6%

 1  

Currency Exchange International: Annual Report 2020

Operating Margin

14.7%

-15.9%

Response to COVID-19

Key Activities

CXI’s  Response  to  Novel  Coronavirus  (COVID-19)’s  Impact  on  Business  and 
Communities

On March 3, 2020, CXI created a COVID-19 Committee to respond to COVID-19. This committee of senior 
employees was created to lead our group in traversing these unusual, challenging times. The committee 
reports directly to CXI’s CEO and meets regularly to proactively address the evolving situation.

CXI remains committed to ensuring continuous service to our customers during these most trying times. 
The company’s ability to maintain a high level of service is reflective of its preparation and execution of its 
planning. The company successfully continued its service in a safe and secure way for its customers and 
employees. CXI’s IT team successfully had 90% of the possible employees working from home within one 
week and all within two weeks. During this time, CXI’s IT security team ramped up its monitoring of company 
systems and employee security. All security policies are being maintained. Additionally, CXI kept in constant 
contact with its customers and critical suppliers to keep information flowing.  

As we look to the future, CXI revisited the way forward with its 2021-2023 strategic plan. Its focus gave 
clear direction to scaling the business with attainable and sustainable growth that will return the company 
to profitability. We are proud of the essential role we provide by supporting the needs of businesses in the 
global market through our expansion in international payments. We stand ready to assist our commercial 
customers and international travelers when they decide travel is right for them once again.

CXI Inks Largest Agent Program with Retail Foreign Currency at US Borders

CXI Announces Strategic Relationship with Duty Free Americas, Inc. as Its Exclusive 
Foreign Currency Provider

In  December  2019,  CXI  announced  an  exclusive  foreign  currency  provider  relationship  with  Duty  Free 
Americas, Inc (DFA) operating as an agent of CXI. The first phase was successfully launched at the US and 
Canadian borders by the end of January. The promising start was significantly impacted by the closure of 
the US and Canadian border by the US and Canadian governments. Expanding to DFA’s additional US and 
Mexican border stores is planned for the 2021 fiscal year. 

Acquisition of a Canadian International Payments Business

CXI Announces Exchange Bank of Canada Closes Its Transaction with a Canadian 
International Payments Business

In July 2020, Exchange Bank of Canada (EBC) closed its acquisition of the assets of a Canadian international 
payments business that operated 24 years in Québec. The business’s assets were successfully integrated 
into EBC’s business and are contributing in line with financial expectations. The retained employees are an 
experienced group that has helped transition its corporate customers to EBC.

Currency Exchange International: Annual Report 2020  

2

Message from the CEO

Randolph W. Pinna
President and Chief Executive Officer

CXI is very focused on its strategic initiatives, including its international 
payments business, which diversifies the company from the volatility 
in the travel and tourism industry. The benefit of this diversification 
is evident by CXI’s payments business revenue increasing to US $3.4 
million  in  2020  from  $2.6  million  in  2019,  a  29%  increase.  Overall, 
CXI’s payments business contributed 14% of the company’s revenues. 

This,  in  addition  to  EBC’s  acquisition,  helped 
CXI transact with more than 600 new financial 
institutions  and  businesses  and  helps  to 
better position CXI’s banknote business when 
international travel returns.” 

During  the  2020  fiscal  year,  CXI  saw  an  increase  in  market  share 
propelled  by  the  closure  or  exiting  of  competitors  in  the  foreign 
banknotes industry and winning new accounts in its sales pipeline. 
This, in addition to EBC’s acquisition, helped CXI transact with more 
than 600 new financial institutions and businesses and helps to better 
position  CXI’s  banknote  business  when  international  travel  returns. 
The result of diminished international travel and demand in foreign 
currency, reduced CXI’s overall revenue to US $25 million, down 40% 
from the previous fiscal year. Net operating income decreased to a 
US $4 million loss from a $6.2 million gain in the previous fiscal year. 
The company reduced its operating expenses by 19%, with the largest 
reductions attributed to salaries, rent, and shipping costs.

CXI’s  proactive  management  and  focus  on  its  strategic  initiatives 
helped sustain our vital resilience through the remainder of 2020. 

Setting the Stage for 2021
Uncertainty  and  change  have  dominated  2020,  and  there  are  no 
quick  fixes. Throughout  these  difficult  times,  CXI’s  employees  have 
worked tirelessly to support our customers and overcome business 
obstacles.  CXI’s  executives  and  board  of  directors  dedicated  the 
time to revisit the way forward by developing a three-year strategic 
plan that builds on its strengths while diversifying for the future. The 

In  the  past  year,  the  world  has  been  gripped  by  unprecedented 
challenges.  First,  a  global  health  emergency,  followed  shortly  by 
an  economic  crisis.  As  I  write  this,  these  are  ongoing  events  with 
their  final  path  undefined.  The  operational  and  financial  impact  of 
this  has  been  substantial.  However,  it  also  displayed  the  resolve 
and character of CXI and its people and should not overshadow our 
2020 achievements. In March 2020, as the severity of the pandemic 
progressed, CXI took immediate measures to protect the health and 
safety of our employees while also focusing on the needed changes 
to  keep  our  business  operating  as  efficiently  as  possible  and  to 
preserve capital. 

Our  employees’  response  to  the  situation  has  been  a  reflection  of 
their care, skill, and adaptability. The workplace and how we interact 
with  our  customers  has  certainly  changed,  but  our  commitment  to 
support our customers with our customer-first approach continues to 
be one of our key priorities. 

Resiliency in 2020
CXI’s 2020 fiscal year began with a strong first quarter and generated 
nearly  US  $9.9  million  in  revenue.  Unfortunately,  the  momentum 
changed  drastically  in  the  second  quarter  when  the  economic 
disruption caused by the pandemic and its repercussions unfolded.

In CXI’s second quarter, as the economic impact became evident, the 
world  began  to  enact  measures  to  contain  the  spread  of  the  novel 
coronavirus, including travel bans, quarantines, social distancing, and 
closures  of  nonessential  services.  By  mid-March,  CXI  temporarily 
closed  all  its  retail  branches  which  were  closely  followed  by  the 
closure of most of its wholesale customer locations. 

While CXI is well-capitalized to go through a traumatic economic event, 
it  was  determined  that  permanently  closing  some  retail  branches 
was necessary. CXI has permanently closed the 12 branches since 
the  pandemic  was  announced.  The  closed  branches  were  those 
estimated  to  have  the  longest  road  to  recovery  accompanied  by  a 
limited  contribution  to  revenue.  Cost  reductions  were  also  secured 
through rent abatements with a number of landlords. This resulted 
in a total reduction in staff of more than 100 employees both in retail 
and  at  head  offices.  Though  difficult  to  lose  so  many  employees, 
this positioned the company to maintain a strong balance sheet and 
flexibility moving forward. 

3 

Currency Exchange International: Annual Report 2020

Message from the CEO

strategic plan’s initiatives allow the company to focus on what it does 
well, building strong personal relationships that put the customer first 
and deploying technology to simplify business for our customers.

Banks and credit unions’ ability to utilize CXI as their one provider for 
all foreign exchange needs creates a unique value for their institution. 

The diversification of these business lines will ensure CXI is creating 
innovative  ways  to  support  its  customers  and  drive  business 
efficiency. Still, core to the company is its foreign banknotes business. 
CXI  continues  to  be  the  leader  in  this  category  and  sees  ambitious 
ways to maximize its market share and expand into new markets. In 
February  2020,  CXI  launched  OnlineFX  Home  Delivery,  a  consumer-
facing e-commerce website for buying foreign currency. The website 
successfully  continued  servicing  customers  as  the  company’s  retail 
branches closed and extends CXI’s direct-to-consumer offering beyond 
brick-and-mortar locations. Currently, through OnlineFX, CXI can serve 
customers in 25 states, covering approximately 212 million people. 

CXI  is  also  expanding  its  bulk  wholesale  business  globally  to  select 
countries  and  financial  institutions.  The  interest  in  dealing  with  CXI 
and EBC around the globe has seen CXI begin relationships with banks 
in  10  countries. The  company’s  expertise  provides  banks  outside  of 
the US and Canada a secure global logistics partner and access to a 
spectrum of competitively priced foreign currency.
CXI’s three-year running strategy is built on the company’s vision to be 
the preferred financial services provider of foreign exchange solutions 
tailored to customer needs. 

Our Shared Future
CXI’s  ambitions  are  grounded  in  the  strength  of  its  people  and  the 
company’s  culture.  Our  collective  customer  focus,  collaboration, 
innovation,  integrity,  and  passion  is  how  the  company  achieves 
success.  We’ve  been  agile  in  how  we’ve  responded  to  COVID-19, 
moving  all  available  personnel  remote  within  two  weeks,  while  still 
providing a high level of personalized service. 

I personally want to take the time to applaud and thank our employees 
and  customers  for  embracing  the  moment  with  care  for  each  other 
and working together through this crisis. Our board of directors and 
executive team are confident in our ability to execute our plan. Thank 
you  to  our  loyal  customers,  employees,  shareholders,  and  friends 
for  their  continued  support  of  Currency  Exchange  International.  As 
always, I remain available for feedback and to discuss our company 
and its business with you personally. 

One way CXI is making foreign exchange simple 
for  its  financial  institution  customers  is  by 
integrating into core banking software.”

CXI’s dedication to diversification was exhibited by EBC’s acquisition 
of  a  Québec-based  international  payments  business’s  assets.  The 
acquisition brought in FX traders with more than 20 years of experience 
and  a  solid  portfolio  of  long-time  customers.  To  date,  the  revenues 
generated from the acquisition have met management’s expectations. 
Additionally,  in  early  fiscal  year  2021,  EBC  expanded  its  payments 
sales  team  with  talented  new  hires  proven  to  build  strong  personal 
relationships with customers.

In  2021  and  beyond,  CXI  is  focusing  on  deploying  technology  to 
deliver simplification to its customers. One way CXI is making foreign 
exchange simple for its financial institution customers is by integrating 
into core banking software. CXI successfully integrated into Fiserv’s 
WireXchange in 2019 and in 2020 began to service numerous banks 
and credit unions who use this platform. CXI has identified additional 
core  banking  software  that  will  assist  in  expanding  the  company’s 
payments services to existing banknote customers and new prospects. 

Shareholder’s Equity 
$ Millions

October  31, 20 20

$58.2

October  31, 20 19

$66.3

Octob er  31, 2018

$62.7

October  31, 20 17

$56 .5

All amounts in thi s repor t  are  sta ted  i n   US D  u n l es s   oth er w i se 
noted.

Randolph W. Pinna
President and Chief Executive Officer

Currency Exchange International: Annual Report 2020  

4

Mission and Purpose

For more than 10 years, CXI has been driven by our commitment to be Customer-First. We are a diverse community 

of experts who channel a shared passion and collaborative approach into the excellence of Customer-First service. 

Inclusion is what we celebrate, integrity is our source of pride, and innovation is how we transform the future.

Strategic Priorities

Expand FX with US Banks 
and Credit Unions

Be the best solution for all the foreign 
exchange needs of banks and credit 
unions. One Provider. One Platform. 

Global Expansion of 
Wholesale Banknotes

Be the foreign banknote provider of 
choice for leading banks around the 
world.

Build Scale in Corporate 
International Payments

Make foreign exchange easy for 
businesses with personalized 
service backed by the expertise 
and security of Exchange Bank 
of Canada. Canada’s Foreign 
Exchange BankTM.

Our Mission

Make foreign exchange simple and 
secure by combining technology, industry 
expertise, and highly personal service.

Our Vision

Be the preferred financial services 
provider of foreign exchange solutions 
tailored to client needs.

Strengthen and Optimize 
Corporate Infrastructure

Enable the business to scale to 
support growth and manage risk.

Our values are our commitments

Maximize Direct-to-
Consumer Offering

Deliver convenient, cost-effective 
ways to exchange foreign 
currency for US residents and 
international travelers visiting the 
US. 

Customer First

Collaborative

Innovative

Integrity

Passionate

Earn the right to be 
our customer’s first 
choice.

Win as a team.

Find new methods to 
deliver change and 
advance technology 
to the industry.

Hold ourselves to the 
highest standard to 
build trust.

Driven to be the best 
in class.

5 

Currency Exchange International: Annual Report 2020

Expand FX Services with US Banks and Credit Unions
Many US banks, banker’s banks, and credit unions are outsourcing 
foreign exchange services and consolidating their foreign exchange 
providers. They want providers with technology that integrates with 
their core banking system, is easy for staff to use, and has strong 
Anti-Money Laundering (AML) safeguards to reduce risk.

Despite  increased  demand  for  outsourcing  foreign  exchange 
transaction processing, some traditional providers have exited the 
business  and  the  US  market.  Unlike  many  large  bank  providers, 
CXI  is  exclusively  focused  on  foreign  exchange.  Our  proprietary 
CEIFX technology platform enables clients to process international 
payments,  foreign  banknotes,  and  foreign  checks  on  the  same 
platform. This “One Provider. One Platform.” proposition, combined 
with a reputation for great customer service, resonates well with the 
increasing number of banks looking to outsource and consolidate 
foreign exchange providers. 

While CXI has doubled the number of banks it serves over the past 
two  years,  its  share  of  US  banks  and  credit  unions  with  multiple 
foreign  exchange  services  remains  small.  There  is  significant 
growth  potential  as  is  evident  by  the  company’s  strong  sales 
pipeline.    CXI  will  capitalize  on  this  growth  potential  by  investing 
in  core  banking  system  integrations  and  sales  resources.  CXI’s 
success in expanding FX services with US banks and credit unions 
will be a key driver of growing its international payments business 
and achieving its goal of diversifying the business. 

Build Scale in Corporate International Payments
Corporate  international  payments  are  a  large,  growing  segment 
of the foreign exchange industry driven by international trade and 
e-commerce.  Unlike  banknotes,  corporate  international  payments 
are  not  impacted  by  international  travel,  making  it  an  important 
market segment for CXI to grow to diversify its business.

Most Canadian companies use their bank for foreign exchange and 
international transactions because they are safe and secure. While 
Canada’s  big  banks  may  serve  large  companies  well,  many  small 
and medium enterprises (SMEs) are left to use self-serve platforms 
with  little  personal  service.  Many  SMEs  are  not  aware  there  are 
alternatives.  Exchange  Bank  of  Canada  (EBC),  a  wholly-owned 
subsidiary  of  CXI,  is  a  federally  regulated  Schedule  1  Canadian 
bank focused exclusively on foreign exchange. EBC provides small 
and  mid-size  companies  the  safety  and  security  of  a  bank,  with 
competitive  pricing  and  personal  service  that  is  tailored  to  their 
business needs. 

CXI  is  investing  to  scale  up  EBC’s  corporate  payment  business 
quickly  by  building  a  strong  team  of  experienced  FX  traders  to 
deliver highly personal service, as well as investing in technology 
and exploring acquisitions to make foreign exchange and payments 
easy for SMEs.

Strategic Priorities

Global Expansion of Wholesale Banknotes
Despite the shift toward electronic payment options, there is a large 
global  wholesale  banknote  market.  Many  traditional  wholesale 
banknote  providers  either  are  not  investing  in,  or  are  exiting,  the 
business at a time when banks around the world are outsourcing 
the  management  of  foreign  banknotes.  Furthermore,  banks  in 
certain regions such as the Caribbean, Mexico, and South America 
have excess USD and want to deal with a provider that has strong 
Anti-Money Laundering (AML) practices. 

CXI and EBC can provide banks in select countries its customizable 
CEIFX  platform  that  is  easy  to  use,  embedded  with  strong  AML 
compliance  practices,  supported  by  global  logistics  experience, 
relationships  with  currency  suppliers  around  the  world,  and 
exceptional  service.  To  expand  its  business  beyond  the  US  and 
Canada,  EBC  is  pursuing  a  USD  distribution  agreement  with  the 
New York Federal Reserve Bank and focusing sales resources on 
growing business in key regions globally.

Maximize Direct-to-Consumer Offering
CXI  is  well-positioned  to  grow  its  direct-to-consumer  currency 
exchange business as international travel returns to pre-pandemic 
levels.  CXI  has  a  strong  presence  in  the  top  US  tourism  markets 
serving  US  residents  and  international  travelers  through  its 
company-owned retail branch locations, and agent locations owned 
and operated by CXI’s wholesale customers. Given the company’s 
strong financial position, it has not only been able to retain prime 
locations,  but  has  opportunities  to  acquire  prime  locations  of 
competitors who’ve exited the market. 

As  retail  shifts  online  and  mall  traffic  declines,  CXI  is  expanding 
its consumer business by serving US consumers online, avoiding 
the  costs  of  operating  a  physical  branch.  CXI’s  OnlineFX  Home 
Delivery  website  provides  US  residents  the  ability  to  purchase 
foreign  currency  and  have  it  delivered  to  their  homes.  This 
service  is  currently  available  for  consumers  in  25  states  and  we 
are actively working to expand to more states. Additionally, CXI’s 
agent relationships supplement the company’s direct-to-consumer 
network without adding labor costs and rent. Utilizing CXI’s license, 
compliance regime, and technology, these customers can be found 
in airports, shopping centers, and tourist attractions across the US.

Strengthen and Optimize Corporate Infrastructure
CXI’s  strategic  priorities  have  a  multi-pronged  approach  to  grow 
the business, diversify its revenue, and become more efficient. To 
support the planned growth, CXI will invest in initiatives that create 
significant operational efficiencies that will enable the company to 
effectively  scale  its  business.  These  efficiencies  will  come  from 
automating processes and workflows in its finance, risk, operations, 
compliance,  and  IT  teams.  Enhancing  the  company’s  processes 
will  also  improve  service  levels  for  CXI’s  customers  by  enabling 
better access to business data, generating advanced insights, and 
delivering a differentiated customer experience.

Currency Exchange International: Annual Report 2020  

6

CURRENCY EXCHANGE INTERNATIONAL, CORP. 

MANAGEMENT’S DISCUSSION AND 
ANALYSIS 

FOR THE THREE-MONTHS AND 
YEAR-ENDED ENDED OCTOBER 
31, 2020 AND 2019 

8Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Scope of Analysis 

This  Management  Discussion  and  Analysis  (“MD&A”)  covers  the  results  of  operations,  and  financial 
condition  of  Currency  Exchange  International, Corp.  and  its  subsidiaries  (together,  the  “Company,” or 
"CXI") for the three-months and year ended October 31, 2020, including the notes thereto.  This document 
is intended to assist the reader in better understanding and assessing operations and the financial results 
of the Company.  

This  MD&A  has  been  prepared  as  at  January  27,  2021  in  accordance  with  International  Financial 
Reporting  Standards  (“IFRS)  issued  by  the  International  Accounting  Standards  Board  (“IASB”)  and 
interpretations of the International Financial Reporting Interpretations Committee (“IFRIC”) and should 
be read in conjunction with the audited consolidated financial statements of the Company for year ended 
October 31, 2020 and 2019 and  the  notes  thereto.  A  detailed  summary  of  the  Company's  significant 
accounting policies is included in note 2 of the Company's audited consolidated financial statements 
for the year ended October 31, 2020.  The functional currency of the Company and its wholly owned 
subsidiary  eZforex.com, Inc (“eZforex”)  is the U.S. Dollar. The functional currency of the Company’s 
wholly owned Canadian subsidiary, Exchange Bank of Canada (“EBC”), is the Canadian Dollar.  The 
Company’s presentation currency is the U.S. Dollar. Unless otherwise noted, all references to currency 
in this MD&A refer to U.S. Dollars.  The  consolidated financial statements and the MD&A have been 
reviewed by the Company’s Audit Committee and approved by its Board of Directors. 

In this document, “our”, “Company” and "CXI" refer to Currency Exchange International, Corp. collectively 
with its wholly owned subsidiaries, eZforex and EBC. 

Additional Information 

Additional information relating to the Company, including annual financial statements, is available on the 
Company’s SEDAR profile at www.sedar.com and on the Company’s website at www.ceifx.com (“CEIFX”). 

9Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Forward Looking Statements 

This MD&A contains certain “forward-looking information” as defined in applicable securities laws. These 
statements  relate  to  future  events  or  the  Company’s  future  performance.  All  statements  other  than 
statements  of  historical  fact  are  forward-looking  information.  Often,  but  not  always,  forward-looking 
information  can  be  identified  by  the  use  of  words  such  as  “plans”,  “expects”,  “budgeted”,  “scheduled”, 
“estimates”, “continues”, “forecasts”, “projects”, “predicts”, “intends”, “anticipates” or “believes”, or variations 
of,  or  the  negatives  of,  such  words  and  phrases,  or  state  that  certain  actions,  events  or  results  “may”, 
“could”, “would”, “should”, “might” or “will” be taken, occur or be achieved. The forward-looking information 
in this MD&A speaks only as of the date of this MD&A or as of the date specified in such statements. The 
following table outlines certain significant forward-looking information contained in this MD&A and provides 
the material assumptions used to develop such forward-looking information and material risk factors that 
could cause actual results to differ materially from the forward-looking information. 

Forward-looking information 
Sensitivity analyses relating to 
foreign currencies and interest 
rates  

Assumptions 
All factors other than the variable in 
question remain unchanged; CXI’s 
entire unhedged balance of foreign 
currency holdings is affected 
uniformly by changes in exchange 
rates; CXI’s interest-bearing 
instruments and obligations were 
constant during the period 

Risk factors 

Exchange rate and interest 
rate fluctuations 

Inherent  in  forward-looking  information  are risks,  uncertainties  and other factors beyond  the Company’s 
ability to predict or control. Please also make reference to those risk factors referenced in the “Risk Factors” 
section beginning on page 22. Readers are cautioned that the above chart does not contain an exhaustive 
list of the factors or assumptions that may affect the forward-looking information in this MD&A, and that the 
assumptions underlying such statements may prove to be incorrect. Actual results and developments are 
likely to differ, and may differ materially, from those expressed or implied by the forward-looking information 
contained in this MD&A.  

Forward-looking information involves known and unknown risks, uncertainties and other factors that may 
cause the Company’s actual results, performance or achievements to be materially different from any of its 
future  results,  performance  or  achievements  expressed  or  implied  by  forward-looking  information.  All 
forward-looking information herein is  qualified  by this  cautionary  statement. Accordingly, readers  should 
not place undue reliance on forward-looking information. The Company undertakes no obligation to update 
publicly or otherwise revise any forward-looking information, whether as a result of new information or future 
events or otherwise, except as may be required by applicable securities laws. If the Company does update 
any  forward-looking  information,  no  inference  should  be  drawn  that  it  will  make  additional  updates  with 
respect to that or other forward-looking information, unless required by applicable securities laws. 

10Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Overview 

CXI  is  a  publicly  traded  company  (T S X: C X I ; O T CB B : C UR N) ,  and  is  a  reporting  issuer  in  the 
provinces  of  British  Columbia,  Alberta,  and Ontario.  It specializes  in  providing  currency  exchange  and 
related  products  to  financial  institutions,  money  service  businesses,  travel  companies,  and  other 
commercial clients through its proprietary payments’ platform, company owned branches and vaults, 
and  inventory  on  consignment  locations,  throughout  the  United  States  and  Canada,  by  utilizing  the 
Company’s sophisticated software application, CEIFX.  The Company has developed CEIFX, its proprietary 
customizable web-based software,  as  an  integral  part  of  its  business and  believes  that  it represents an 
important  competitive  advantage.  CEIFX  is  also  an  on-line  compliance  and  risk  management  tool.  The 
trade  secrets  associated  with  CEIFX  are  protected  via  copyright, restricted  access to both the software 
and  its  source  code,  and  secure  maintenance  of  source  code  by  the  head  office.  CEIFX  is  updated 
regularly  and  o n g o i n g   system  development  and  enhancement  is  a  core  activity  of  the  Company. 
Including 7 on furlough, CXI had 268 employees at October 31, 2020, of which 77 were part-time. 

Issuance of banking license 

On  November  23,  2012,  the  Company  submitted  its  application  to  continue  its  wholly-owned  Canadian 
subsidiary,  Currency  Exchange  International  of  Canada  Corp  (“CXIC”),  as  a  new  Canadian  Schedule  I 
bank.  In  September  of  2016,  the  Office  of  the  Superintendent  of  Financial  Institutions  (“OSFI”)  and  the 
Minister of Finance issued letters patent for the bank, which continued operations as Exchange Bank of 
Canada (“EBC”). The head office of EBC is located in Toronto, Ontario, Canada. 

The objective of EBC is to become a leading “banker's bank” for foreign exchange products and services. 
Obtaining  a  Canadian  bank  charter  benefits  the  Canadian  banking  system  by  providing  a  domestic 
alternative for foreign exchange services to financial institutions and commercial entities in Canada.  The 
foreign  currency  bank  note  market  for  financial  institutions  in  Canada  is  primarily  serviced  by  foreign 
financial institutions.  A Canadian bank charter affords the Company numerous advantages including the 
opportunity to bank with Central Banks, thereby obtaining a source of stable, cost-effective funds, as well 
as collateral reductions with correspondent banks, and enhancing existing financial institution relationships. 

Background 

The Company has the following sources of revenues which are reported as commissions and fees: 

Commission  revenue  comprises  the  spread  between  the  cost  and  selling  price  of  foreign  currency 
products,  including  bank  notes,  wire  transmissions,  cheque  collections  and  draft  issuances  and  the 
revaluation  of  open  foreign  exchange  positions  to  market  value,  together  with  the  net  gain  or  loss  from 
foreign  currency  forward  and  option  contracts  used  to  offset  the  revaluation  of  inventory  positions  and 
commissions  paid  to  bank  and  non-bank  financial  institutions  on  the  sale  and  purchase  of  currency 
products.  The amount of this spread is based on competitive conditions and the convenience and value-
added services offered; and   

Fee revenue comprises the following: 

i.

ii.

Fees generated at the Company’s branch locations and certain inventory on consignment locations
from  foreign  currency  (bank note)  exchange, traveler’s cheques, currency price protection and
fees collected on payroll cheque cashing; and

Fees collected on foreign-denominated wire transfers, drafts, and cheque clearing transactions.

11Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Overview (continued) 

The following are some of the characteristics of the Company’s revenue streams: 

The Company operates four main vaults (one of which is temporarily closed), that serve Canada and the 
United States as well as two small vaults that serve local markets on the West Coast and Northeast Regions 
of the United  States  and  serve  as  distribution centers for  its  branch  network  as  well  as order fulfillment 
centers for its clients including financial institutions, money service businesses, and other corporate clients. 
Revenues generated from vaults have greater scale as the Company maintains a sales force to increase 
its geographic customer base.  Exchange rate margins vary from customer to customer and are dependent 
on criteria such as exchange volumes and customer setup.  On-boarding of new clients, specifically banking 
clients,  normally  requires  an  upfront  investment,  such  as  training,  and  currency  signage,  as  well  as 
additional  one-time shipping costs to distribute start-up materials.  The Company also normally absorbs 
information technology costs to customize the CEIFX software for specific client use during the customer 
implementation phase.   There are two common customer setups: 

i.

ii.

Centralized setup - For customers with a high volume of foreign currency exchange who maintain
and manage their own inventory in central vault facilities, the Company offers bulk wholesale bank
note  trading.    Trades  of  this  nature  are  generally  executed  at  lower  margins  as  the  cost  per
transaction is low and the average value is high.  The customer implementation phase is normally
shorter, and the costs of on-boarding clients is low;

Decentralized setup - Many customers have determined that it is advantageous to avoid a currency
inventory and allow their locations to buy and sell directly from CXI.  Transactions in a decentralized
setup typically are executed at a higher margin as the average transaction is low and the cost to
fulfill  each  trade  is  higher  than  that  of  a  centralized  setup.    Several  of  the  Company's  financial
institutions  outsource  their  currency  needs  in  return  for  a  commission  based  upon  exchange
volume.  When a client outsources their currency needs, the Company is granted access to the
entire  branch  network  thus  immediately  increasing  its  geographic  footprint  and  expanding  its
customer base.  The customer implementation phase is normally longer in a decentralized setup
and the cost of client on-boarding is higher as these clients normally require additional training and
support;

CXI and EBC currently maintain inventory in the form of domestic and foreign bank notes in financial 
institutions  and  other  high traffic  locations.    These  locations  can  be  very  profitable  as  there  are  no 
occupancy costs or payroll.  Foreign exchange currency is placed in these locations on a consignment 
basis.   At  October 31, 2020,  the Company had  inventory  on  consignment in  823 locations, primarily 
located  inside  financial  institutions  across  the  United  States  and  Canada.  To  encourage  inventory 
turnover, the Company pays commissions as a percentage on volumes generated by these locations. 

The Company operates 35 branch locations that are located in typically high tourist traffic areas across 
the United States, staffed by CXI employees. These locations hold domestic and foreign currencies to 
buy and sell on demand.  The currency exchange margins associated with the transactions occurring 
at these  locations are  generally higher in order to recapture costs  of  deployed  capital in the form of 
domestic and foreign currencies, rent, payroll, and other general and administrative costs.  Company 
owned branch locations generally act as a net buyer of foreign currency whereas CXI is generally a 
net seller to its bank and non-bank clients.  Excess currency collected via the branch network can be 
redeployed to financial institutions and non-bank clients  which  reduces  the  need  to  source  currency 
through  wholesale sources  at  a  greater cost, thus increasing currency margins.  On or around March 
24, 2020 all of the retail branches were closed due to government-imposed shutdowns as a result of 
COVID-19 pandemic.  The majority of the retail employees were furloughed as a result.  Beginning in 
May 2020, some of the branches have reopened as restrictions have been relaxed in some regions. 
As of January 27, 2021, 35 retail branch locations were open and 11 have been permanently closed 
(see page 12). 

12Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Overview (continued) 

Prior to the COVID-19 pandemic, the Company had steadily grown its branch network to 46 locations, 
as well as the number of wholesale relationships over the years.  Below is a summary of the Company’s 
wholesale company relationships and transacting locations as well as a listing of its 35 remaining branch 
locations following the permanent closure or pending closure of 11 locations at October 31, 2020.   

Store 

City 

State 

Start 
date 

Store 

City 

State 

Alderwood Mall 

Lynnwood 

WA 

2019  Mechanics Bank - Berkeley 

Berkeley 

Apple Bank - Avenue of Americas 

New York 

Apple Bank - Grand Central Station 

New York 

Apple Bank - Penn Station 

Apple Bank - Upper East Side 

Apple Bank - Union Square 

Arundel Mills Mall 

Aventura Mall 

Cherry Creek 

Citadel Outlets 

Copley Place Mall 

Dadeland Mall 

Dolphin Mall 

Florida Mall Booth #1 

Garden State Plaza 

International Market Place 

MacArthur Mall 

New York 

New York 

New York 

Hanover 

Aventura 

Denver 

Los Angeles 

Boston 

Miami 

Miami 

Orlando 

Paramus 

Honolulu 

Norfolk 

Mainplace at Santa Ana 

Santa Ana 

NY 

NY 

NY 

NY 

NY 

MD 

FL 

CO 

CA 

MA 

FL 

FL 

FL 

NJ 

HI 

VA 

CA 

2011  Mechanics Bank - San Francisco 

San Francisco 

2011  Mission Valley 

2013  Montgomery at Bethesda 

2014  North County 

2014  Ontario Mills Mall 

2012  Pearl Ridge 

2008  Potomac Mills Mall 

2014  San Francisco City Center 

2014  San Jose Great Mall 

2009  Santa Monica Place 

2009  Sawgrass Mills Mall Booth #1 

2009  Shops at Northbridge 

2007  SouthCenter 

San Diego 

Bethesda 

Escondido 

Ontario 

Aiea 

Woodbridge 

San Francisco 

San Jose 

Santa Monica 

Sunrise 

Chicago 

Tukwila 

2015  The Galleria at Fort Lauderdale 

Ft. Lauderdale 

2016  The Orlando Eye 

Orlando 

2009  Tyson's Corner Center 

Tyson’s Corner  VA 

2013 

CA 

CA 

CA 

MD 

CA 

CA 

HA 

VA 

CA 

CA 

CA 

FL 

IL 

WA 

FL 

FL 

Start 
date 

2007 

2008 

2015 

2013 

2017 

2007 

2019 

2007 

2011 

2011 

2012 

2007 

2013 

2012 

2013 

2015 

2014 

Company owned branch locations 
Wholesale company relationships* 
Number of transacting locations* 

FY 2015 

FY 2016 

FY 2017 

FY 2018 

FY 2019 

36 
556 
9,494 

38 
927 
11,975 

41 
954 
14,587 

43 
1,267 
17,017 

46 
1,878 
21,595 

FY 2020 
35 
1,667 
14,787 

*These numbers show the companies and locations that transacted within the period specified. 

The Company’s largest asset is cash. The cash position consists of local currency notes, both in U.S. and 
Canadian Dollars, held in  inventory  at  its  branch and  consignment locations to  facilitate the  buying and 
selling of foreign currency, as well as foreign currency notes held at the Company's vaults, branch locations, 
consignment locations, or cash inventory in transit between Company locations.  The Company also has 
traditional  bank  deposits  which  act  as  reserves  to  maintain  operations  and  as  settlement  accounts  to 
facilitate currency transactions at various financial institutions. 

Accounts  receivable  consist  primarily  of  bulk  wholesale  transactions  where  the  Company  is  awaiting 
payment.  The  credit  risk  associated  with  accounts  receivable  is  limited,  as  the  Company's  receivables 
consist primarily of bulk currency trades with a settlement cycle of 24 to 48 hours. The counterparty risk is 
generally  low,  as  the  majority  of  the  Company's  receivables  reside  with  financial  institutions  and  money 
service business customers.  The company has longstanding relationships with most of its customers and 
has a strong repayment history, with one exception (see note 21 to the consolidated financial statements).   

13Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Overview (continued) 

The  Company  has  also  reduced  its  settlement  exposure  for  all  clients  given  the  current  economic 
environment. 

Accounts payable consist mainly of foreign currency transactions and commissions payable at period end 
where the Company receives currency from a customer and then remits payment at a later date. 

SELECTED FINANCIAL DATA 

The below chart summarizes the performance of the Company over the last eight fiscal quarters. 

Three-months 
ending 

10/31/2020 
7/31/2020 
4/30/2020 
1/31/2020 
10/31/2019 
7/31/2019 
4/30/2019 
1/31/2019 

Revenue 
$ 

4,935,917 
 3,879,873 
 6,323,344 
 9,874,289 
 11,469,079 
 12,402,484 
 9,460,809 
 8,451,671 

Net operating 
income (loss) 
$ 

Net income 
(loss) 
$ 

Total assets 
$ 

Total equity 
$ 

Earnings (loss) 
per share 
(diluted) 
$ 

(1,852,195) 
 (1,993,117) 
 (2,316,356) 
 1,162,930 
 1,863,442 
 2,935,899 
 1,081,292 
 271,410 

(3,465,632) 
 (2,274,719) 
 (2,942,948) 
 159,274 
 769,393 
 1,820,768 
 507,370 
 (172,811) 

85,758,517 
 96,105,961 
 99,263,039 
 108,319,219 
 82,729,714 
 81,719,233 
 82,267,884 
 82,045,951 

58,229,735 
 61,462,798 
 62,965,874 
 66,323,630 
 66,329,035 
 65,447,949 
 63,022,825 
 62,678,990 

(0.54) 
(0.35) 
(0.43) 
0.02 
0.13 
0.28 
0.08 
(0.03) 

Seasonality is reflected in the timing of when foreign currencies are in greater or lower demand.  In a normal 
operating year there is seasonality to the Company's operations with higher revenues generally from March 
through September and lower revenues from October through February.  This coincides with peak tourism 
seasons in North America when there are generally more travelers entering and leaving the United States 
and Canada.   

On March 11, 2020 the World Health Organization officially declared COVID-19, the disease caused by a 
novel coronavirus (“COVID-19”), a pandemic.  The spread of COVID-19 has severely impacted many local 
economies  around  the  globe.  In  many  countries,  including  Canada  and  the  United  States  of  America, 
businesses have been forced to cease or limit operations for long or indefinite periods of time. Measures 
have been taken to contain the spread of the virus, including travel bans, quarantines, social distancing, 
and closures of nonessential services. These measures have triggered significant disruptions to business 
worldwide, resulting in reduced economic activity. Governments and central banks have responded with 
monetary and fiscal interventions to stabilize economic conditions. In response to measures implemented 
to curtail the  effects of COVID-19, the Company closed all of  its retail locations on or around March 24, 
2020, re-opening a number of them over the course of the third quarter.  At October 31, 2020 11 locations 
were permanently closed, or in the process of being closed. In addition, many of the Company’s commercial 
customers  have  been  impacted  by  the  pandemic,  resulting  in  reduced  demand  for  banknotes.    The 
Company  has  also  closed  one  vault  temporarily  due  to  the  low  volume  of  activity.    While  the  Company 
continues to operate, it is not possible to reliably estimate the duration and severity of these consequences 
as well as their impact on the financial position and results of future periods. 

14Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Selected Financial Results for the three-months and year ended October 31, 2020 and 2019 

The  Company  successfully  completed  its  acquisition  of  a  payments  business  called  Denarius  Financial 
Group (“DFG”) based in Montreal, Canada on July 29, 2020.  The Company acquired approximately 450 
new corporate customer relationships in the acquisition, significantly increasing the Company’s payments 
segment in Canada.   Despite a strong start to its fiscal year, the government-imposed shutdowns beginning 
in March related to COVID-19 have had a material negative impact.  Consolidated revenue was 40% lower 
in the year ended October 31, 2020 than in the same period in the previous year.  The growth experienced 
in the first quarter of 2020 was not enough to offset the extreme reduction in demand for foreign currency 
as a result of the restrictions on mobility that have affected travel and tourism during the pandemic.  The 
decline in the Canadian region is lower than that of the United States (19% as compared to 44%), which is 
reflective of the impact of the retail locations, all of which were closed for various periods during the year 
ended  October  31,  2020.    The  acquisition  of  DFG  contributed  $286,631  in  revenue  from  July  29,  2020 
through  October  31,  2020.    Since  October  31,  2019,  the  Company  has  added  759  new  customer 
relationships comprising 1,281 locations, of which 537 relationships representing 1,036 locations were 
added  in  the United  States and  222 relationships representing  245  locations  were added  in  Canada. 
82% of the new customer relationships in Canada were attributable to the DFG acquisition. 

During  the  year  ended  October  31,  2020,  the  number  of  transactions  between  the  Company  and  its 
customers decreased 61% to 475,000 transactions from 1,210,000 for the same period in the previous 
year. During the three-month period ended October 31, 2020, the number of transactions between the 
Company and its customers decreased 86% to 49,000 transactions from 351,000 for the same period 
in the previous year. By line of business, Payments increased 29% or $777,991 over the prior year, and 
banknotes  decreased  by  45%  or  $17,548,611.  In  response  to  the  significant  decline  in  revenue,  the 
Company has enacted a number of cost-saving initiatives that included expense reductions, the closure of 
11 branch locations, and the elimination of 106 employment positions since March 15, 2020.  As a result of 
the actions taken, the Company has recognized restructuring expenses, including impairment charges of 
$1,072,471 in the year ending October 31, 2020.  In addition, the Company has reduced credit limits to limit 
its settlement exposure since and has implemented daily credit monitoring of its customer base.  CXI has 
a  strong  capital  base  and  liquidity  position  to  continue  to  meet  its  financial  obligations.    Management 
completed a three-year strategic plan in October 2020, in which it developed a multi-pronged approach to 
return  to  profitability  through  increased  penetration  in  a  consolidating  market,  continued  acquisition  of 
corporate payment clients, and expansion in the international marketplace. 

Year ended  
October 31, 2020 
$ 

Year ended  
October 31, 2019 
$ 

Three-months ended 
October 31, 2020 
$ 

Three-months ended 
October 31, 2019 
$ 

Revenue 
Operating expenses 
Net Operating income 
Other (loss) income 
Government grants 
Provision for loss 
EBITDA* 
Net (loss) income 
Basic (loss) earnings per share 

Diluted (loss)earnings per share 

25,013,423 
28,999,214 
 (3,985,791) 
 (3,265) 
 761,533 
 (1,693,207) 
 (4,920,730) 
 (8,524,029) 
(1.33) 
(1.33) 

41,784,043 
35,632,001 
 6,152,042 
 29,339 
 - 
 - 
 6,181,381 
 2,924,720 
0.46 
0.46 

* Earnings before interest, taxes, depreciation and amortization

 4,935,917 
 6,778,116 
 (1,842,199) 
 (12,648) 
 343,818 
- 
 (1,511,029) 
 (3,296,835) 
(0.51) 
(0.51) 

11,469,079 
9,605,638 
 1,863,442 
 13,884 
 - 
 - 
 1,877,326 
 769,393 
0.12 
0.12 

Total assets 
Total long-term financial liabilities 
Total equity 

October 31, 2020 

85,758,518 
266,163 
58,229,735 

October 31, 2019 
82,729,714 
 - 
66,329,035 

15Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – year ended October 31, 2020 and 2019 

A breakdown of revenue by geographic location is presented below: 

Year ended 
October 31, 2020 
$ 

Year ended 
October 31, 2019 
$ 

Change 

Change 

$ 

% 

Revenues by Geography 
19,601,984 
5,411,439 

35,137,626 
6,646,417 

25,013,423 

41,784,043 

Revenues by Product Line 
21,595,790 
3,417,633 

39,144,401 
2,639,642 

25,013,423 

41,784,043 

(15,535,642) 
(1,234,978) 

(16,770,620) 

(17,548,611) 
777,991 

(16,770,620) 

-44%
-19%

-40%

-45%
29%

-40%

United States 
Canada 

Total 

Banknotes 
Payments 

Total 

During the year ended October 31, 2020, operating expenses decreased 19% to $28,999,214 compared 
to $35,632,001 for the year ended October 31, 2019.  Normalizing for the impact of IFRS 16, which was 
implemented on November 1, 2019 using the modified retrospective approach, operating expenses would 
have decreased by 12% to $31,263,987. The major components of operating expenses are presented in 
the table below, with commentary for significant variances: 

Year ended  
October 31, 2020 
$ 

Year ended  
October 31, 2019 
$ 

Change 
$ 

Change 
% 

Salaries and benefits 
Rent 
Legal and professional 
Postage and shipping 
Stock based compensation  
Travel and entertainment 
Bank service charges 
Information technology 
Losses and shortages 
Insurance 
Other general and administrative 
Operating expenses 

16,866,772 
1,152,141 
2,824,561 
2,373,942 
1,005,903 
386,739 
1,234,725 
1,330,994 
276,556 
497,701 
1,049,180 
28,999,214 

18,298,892 
3,780,465 
2,930,426 
5,094,817 
743,391 
702,207 
856,589 
1,119,280 
426,385 
440,493 
1,239,058 
35,632,001 

(1,432,120) 
(2,628,324) 
(105,865) 
(2,720,874) 
262,512 
(315,468) 
378,136 
211,713 
(149,828) 
57,208 
(189,877) 
(6,632,787) 

-8%
-70%
-4%
-53%
35%
-45%
44%
19%
-35%
13%
-15%
-19%

Salaries  and benefits  decreased  8%  to  $16,866,772 from  $18,298,892  which  reflects the  impact  of a 
year-over-year reduction in headcount by 66 as the employment base fell from 334 at October 31, 2019 
to 272 at October 31, 2020, though there had been an increase in the employment base by 40 positions 
up to March 15, 2020.  In addition, there was a reduction in salaries compensation by $426,041 in the 
year ended  October  31,  2020  as bonuses  were significantly reduced  due  to  the Company’s financial 
performance.  Partially offsetting these savings was $100,164 in incremental accrued vacation expense 
as the pandemic affected the ability for employees to use their vacation entitlement.   

Rent expense decreased 70% to $1,152,141 from $3,780,465 This decrease is primarily attributable to 
the adoption of IFRS 16 on November 1, 2019. Had the new accounting standard not been implemented, 
rent  expense  would  have  decreased  only  10%  to  $3,398,171  from  $3,780,465,  which  is  reflective  of 
$281,334 in rent abatements received from landlords related to certain retail locations that were required 
to close in response to state or local orders during the COVID-19 pandemic. 

16Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – year ended October 31, 2020 and 2019 (continued) 

Legal and professional fees decreased 4% to $2,824,561 from $2,930,426.  This includes $196,873 in 
non-recurring fees incurred relative to a key strategic initiative for EBC, being an application for a direct 
relationship with the Federal Reserve.  The expenses also include $171,692 in costs incurred related to 
the acquisition of DFG on July 29, 2020.  Excluding these non-recurring costs, the legal and professional 
fees  on  a  comparable  basis  were  $2,445,996,  representing  a  decrease  of  approximately  17%.    This 
reflects a conscious effort to reduce spending on advisors; 

Postage  and  shipping  decreased  53%  to  $2,373,942  from  $5,094,817  and  is  primarily  a  result  of 
decreased revenue associated with the banknotes segment since the beginning of the pandemic; 

Stock-based compensation increased 35% to $1,005,903 from $743,391.  While there were a slightly 
higher number of stock  options outstanding compared to the prior year (732803  at October 31, 2020 
versus 708,366 at October 31, 2019), the increase was also impacted by the following atypical factors: 

(i)

(ii)

the Company recorded expenses of $113,740 related to an option exchange program in
which 241,463 options were cancelled on July 31, 2020 and replaced by a grant of 30,182
options on October 29, 2020 (see note 18 to the consolidated financial statements).
the Company recorded an expense of $41,872 for 22,369 options granted on June 24,
2020 to certain officers that voluntarily agreed to a temporary salary reduction.

Bank service charges increased 44% to $1,234,725 from $856,589. The increase is related primarily 
to increased volumes for payments related activity. These charges are offset partially by fees 
collected on wire payments, which are captured in revenues; 

Information technology expenses increased 19% to $1,330,994 from $1,119,280, reflecting the adoption 
of additional technology  platforms over the past year to support various functions, including treasury, 
compliance, finance, and payments, as well as the eZforex platform that was acquired on September 6, 
2019.    The  Company  has  increased  its  investment  in  cyber  security  technology  in  addition  to 
collaboration and communication tools, such as Zoom, to facilitate remote work during the pandemic. 

Losses and shortages decreased 35% to $276,556 from $426,385.  This represents amounts that are 
lost in transit, theft or errors in processing by the vaults.  When normalized for one unusual loss related 
to  an  employee  theft  in  the  amount  of  $67,017,  the  losses  have  declined  51%,  consistent  with  the 
reduced sales volume, and within acceptable tolerances. 

Other  general  and  administrative  expenses  decreased  15%  to  $1,049,180  from  $1,239,056.  Other 
expenses comprise licenses and fees, utilities, office supplies, foreign exchange gain and losses, and 
other general and administrative expenses. The principal reasons for the decrease of $201,285 was a 
$221,533 increase in foreign exchange gains on the translation of foreign denominated balances.   

The  ratio  of  operating  expenses  to  total  revenue  for  the  year  ended  October  31,  2020  was  116% 
compared to 85% for the year ended October 31, 2019, reflecting the significant reduction in revenue 
due to the COVID-19 pandemic. Excluding the reduction in operating expenses related to the adoption 
of IFRS 16, this ratio would have been 125% in the year ended October 31, 2020.  As a result of cost 
reduction  actions  taken  in  FY2020,  the  operating  leverage  should  improve  as  banknote  revenue  is 
expected to increase when the ongoing risk of virus transmission is significantly reduced to enable the 
removal of international travel restrictions.    

17Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – year ended October 31, 2020 and 2019 (continued) 

Other income 
Government grants 
Provision for loss 
Gain on sale of assets 
Other expenses 
Interest expense 
Interest on lease liabilities 
Depreciation and amortization 
Depreciation of right-of-use-assets 
Restructuring and Impairment charges 
Income tax benefit (expense) 
Total other expense 

Year ended  
October 31, 2020 
$ 

Year ended  
October 31, 2019 
$ 

 10,773 
 761,533 
 (1,693,207) 
 390 
 (14,428) 
 (473,242) 
 (272,687) 
 (1,621,121) 
 (1,982,474) 
 (1,072,472) 
 1,818,697 
 (4,538,239) 

23,564 
 - 
 - 
 5,775 
 - 

 (303,218) 
 - 
 (1,330,258) 
 - 
 - 
 (1,623,186) 
 (3,227,322) 

The  government  grant  income  relates  to  the  Company’s  subsidiary,  Exchange  Bank  of  Canada  that 
received  support  from  two  federal  programs  during  the  year  ended  October  31,  2020.    The  Canada 
Emergency Wage Subsidy (“CEWS”) program became effective for periods beginning on March 15, 2020 
to  support  organizations  that  have  been  significantly  impacted  by  the  COVID-19  pandemic.  Under  this 
program, EBC received a subsidy of up to 75% of qualified employees’ wages in each qualifying four-week 
period that it met certain tests for revenue reduction.  Through October 31, 2020 EBC qualified for $745,190 
in grants under the program, of which $198,990 was a receivable as of the reporting date.  The Canada 
Emergency  Rent  Subsidy  (“CERS”)  program  became  effective  for  periods  beginning  on  September  27, 
2020.    Under  this  program,  EBC  received  a  subsidy  for  up  to  68%  of  qualified  rent  expenses.  Through 
October 31, 2020 EBC qualified for $16,343, which was a receivable as of the reporting date.  There are 
no obligations, commitments or conditions associated with the programs that could create a requirement to 
repay all or a part of the grants; 

A wholesale customer of the Company that owed money filed a Notice of Intention to Make a Proposal 
to its creditors under the Bankruptcy and Insolvency Act (Canada) (“BIA”) on April 30, 2020.  At April 
30, 2020 the Company recorded a loss provision of $1,012,946 for amounts owed to it by the customer. 
Such  customer subsequently  failed  to  make  a  proposal  to  its  creditors and  was  automatically  placed 
into  Bankruptcy  on  June  30,  2020,  resulting  in  the  Company  becoming  an  unsecured  creditor  of  the 
bankrupt customer’s estate.  Subsequent to September 9, 2020 the Trustee in Bankruptcy has claimed 
that three payments that the customer made to the Company in April 2020 that total $1,000,000 were 
made within 90 days of the date of bankruptcy, and therefore were preferential, in contravention of the 
BIA.    At  October  31,  2020  CXI  has  recorded  an  additional  provision  of  $675,000  as  a  reasonable 
estimate of the expected future cash outflows with respect to this customer’s bankruptcy.   As of January 
27, 2020, no legal action has been commenced by the Trustee; 

Interest expense increased to $473,242 from $303,218, primarily as a result of a higher borrowing base 
over the prior year.  The Company significantly increased its borrowing on credit facilities in March 2020 
to ensure a high amount of liquidity in the event that the pandemic led to a credit crisis similar to the 
one that followed the financial crisis in 2008.  In Q4 2020, when  management  was confident that the 
probability  of  such  an  outcome  was  unlikely  given  the  monetary  stimulus  provided  by  central 
governments, the Company applied excess funds against its credit facilities to return its borrowing base 
to levels consistent with the needs required by its business activity; 

Interest  on  lease  liabilities  reflects  the  notional  interest  expense  associated  with  real  estate  lease 
payments made during the period.  There was no amount for the comparative period as the adoption of 
IFRS 16 was made on a modified retrospective basis as of November 1, 2019;  

18Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – year ended October 31, 2020 and 2019 (continued) 

Depreciation and amortization increased to $1,621,121 from $1,330,258 primarily driven by the addition 
of $2,670,000 in identifiable intangible assets related to the acquisition of eZForex.com on September 
6, 2019 (see note 5b to the consolidated financial statements),  and $2,580,424  in intangible assets, 
excluding  goodwill,    related  to  the  acquisition  of  Denarius  on  July  29,  2020  (see  note  5a  to  the 
consolidated financial statements).  The incremental expense associated with the additions is partially 
offset by the elimination of depreciation and amortization on assets that became fully depreciated after 
April 30, 2019; 

Depreciation on right-of-use assets reflects the amortization of amounts related to the real estate assets 
used during the period in accordance with IFRS 16.  There is no amount for the comparative period as 
the standard was adopted on November 1, 2019 using a modified retrospective approach; 

The  COVID-19  pandemic  crisis  and  measures  enacted  to  curtail  the  effects  of  COVID-19  have  posed 
significant challenges to the Company and has brought uncertainties for the business. The Company has 
enacted  several  measures  in  response  to  the  pandemic  to  reduce  costs  and  maintain  liquidity.    These 
measures have comprised a number of restructuring actions, including the permanent closure of 11 of its 
retail branch locations, reduced operating hours at its remaining branches, elimination of 112 employment 
positions since the beginning of the crisis, including the consolidation of certain management positions.  As 
a result, the Company has recognized restructuring expenses of $1,072,472 in the year-ended October 31, 
2020, (2019 - $Nil).  These expenses represent both obligations incurred as a result of the actions taken in 
addition to impairment charges on tangible, intangible and right-of-use assets that have been impaired as 
a  result  of  the  actions  taken  and  the  impact  of  the  pandemic  (see  note  21  to  the  consolidated  financial 
statements); 

Income  tax  benefit  of  $1,818,697  in  the  year  ended  October  31,  2020  compares  to  an  expense  of 
$1,623,186 for the prior year and is reflective of the change from a profit to a loss position.  The income 
tax benefit includes the initial recognition of a deferred tax asset of $110,207 arising from the adoption 
of IFRS 16. The income tax benefit represents an effective tax rate of 17.6% compared to the statutory 
tax rate of 26.5%.  The primary reason for the variance relates to $993,662 in future benefits that relate 
to net operating losses of EBC that were not recognized, in accordance with IAS 12.  This is due to the 
fact  that  the  pandemic  has  created  uncertainty  around  the  ability  to  generate  future  taxable  income 
against which the losses would need to be applied in order to realize a benefit;   

To  assist  in  understanding  the  impact  of  IFRS  16  on  the  consolidated  financial  statements,  and  for 
comparability purposes, the following table depicts the adjustments necessary to present select financial 
information for the year ended October 31, 2020 on a proforma basis as if the Company had accounted 
for its leases in all material respects under the previous accounting standard, IAS 17, as follows: 

19Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – three-month periods ended October 31, 2020 and 2019 

Revenue for the three-month period ended October 31, 2020 declined by 57% over the same period in 
the prior year.  The declines were similar in both Canada and the U.S., reflecting the significant impact 
that pandemic-related travel restrictions have had on consumer demand for banknotes.  By October 31, 
2020, the Company had permanently closed or was in the process of closing 11 branch locations.  In 
addition, many of the Company’s financial institution clients were operating at reduced capacity during  
the quarter.  While the number of banknote transactions has declined by approximately 86% over the 
same quarter in 2019, the Company managed to partially offset this from growth in its customer base 
and increasing margins, such that overall revenue declined by 57% over the prior year.  The Company 
expects consumer demand for foreign banknotes to be weak until such time as the risk of transmission 
from the coronavirus is reduced to an acceptable level that stimulates international travel and tourism. 
However, the Company continues to grow the payment business, which increased by 52% in Q4 2020 
as compared to Q4 2019, as the increase in the customer base, in part due to the acquisition of DFG, 
more than offset weakness from the economic contraction as a result of pandemic related actions. 

A breakdown of revenues by geographic location is presented below: 

Three-months ended 
October 31, 2020 
$ 

Three-months ended 
October 31, 2019 
$ 

Change 

Change 

$ 

% 

Revenues by Geography 

4,034,114 
901,803 

4,935,917 

9,564,465 
1,904,615 

(5,530,351) 
(1,002,812) 

11,469,079 

(6,533,163) 

Revenues by Product Line 

3,861,151 
1,074,766 

4,935,917 

10,763,817 
705,262 

(6,902,666) 
369,504 

11,469,079 

(6,533,163) 

-58%
-53%

-57%

-64%
52%

-57%

United States 
Canada 

Total 

Banknotes 
Payments 

Total 

During  the  three-month  period  ended  October  31,  2020,  operating  expenses  decreased  29%  to 
$6,778,117 compared to $9,605,638 for the three-month period ended October 31, 2019.  Normalizing for 
the  impact  of  IFRS  16,  which  was  implemented  on  November  1,  2019  using  the  modified  retrospective 
approach, operating expenses would have decreased by 24% to $7,312,976.  

The  major  components  of  operating  expenses  are  presented  in  the  table  below,  with  commentary  for 
significant variances: 

Salaries and benefits 
Rent 
Legal and professional 
Postage and shipping 
Stock based compensation  
Travel and entertainment 
Bank service charges 
Information technology 
Losses and shortages 
Insurance 
Other general and administrative 
Operating expenses 

Three months ended 
October 31, 2020 
$ 

Three months ended 
October 31, 2019 
$ 

3,776,658 
305,229 
913,018 
348,745 
175,339 
48,855 
325,410 
368,317 
 (6,617) 
145,256 
387,903 
6,788,112 

4,827,339 
991,167 
837,186 
1,456,884 
195,317 
204,892 

247,835 
307,080 
82,283 
103,417 
352,239 
9,605,638 

Change 
$ 

(1,050,682) 
(685,938) 
75,833 
(1,108,139) 
(19,977) 
(156,037) 
77,575 
61,237 
(88,900) 
41,839 
35,664 
(2,817,525) 

Change 
% 

-22%
-69%
9%
-76%
-10%
-76%
31%
20%
100%
40%
10%
-29%

20Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – three-month periods ended October 31, 2020 and 2019 (continued) 

Salaries  and  benefits  decreased  22%  to  $3,776,658  from  $4,827,339  which  is  attributed  to  a  net 
reduction in year-over-year employment by 19% or 66 positions; 

Rent expense decreased 69% to $305,229 from $991,167. This decrease is primarily attributable to the 
adoption of IFRS 16 on November 1, 2019 using the modified retrospective approach. On a comparable 
basis under the previous standard, IAS 17, rent expense would have decreased 16% to $831,591 in the 
three-months  ending  October  31,  2020  from  $991,167  in  the  prior  period,  which  includes  $10,593  in 
abatements received from landlords for retail locations that were closed for certain periods during the 
year; 

Legal and professional fees increased 9% to $913,018 from $837,186.  This includes $196,873 in non-
recurring fees incurred relative to a key strategic initiative for EBC, an application for a direct relationship 
with the Federal Reserve.  When normalized for these costs, professional fees on a comparable basis 
decreased by 14%, reflective of a conscious effort to reduce the use of external advisors; 

Postage and shipping decreased 76% to $348,745 from $1,456,884 primarily driven by the decrease in 
banknote  activity associated  with the  impact of COVID-19 discussed  above.  Shipping  fees recovered 
from customers are netted against shipping charges charged to the Company; 

Stock based compensation decreased 10% to $175,339 from $195,317, which is primarily a result of the 
option exchange program in which 241,463 options granted in prior years were cancelled, accelerating the 
expense associated with those options into the period ended July 31, 2020. The Company recorded $2,509 
in expense related to the replacement grants in the three-month period ended October 31, 2020 (see note 
18 to the consolidated financial statements); 

Travel and entertainment decreased 76% to $48,855 from $204,892 as business travel virtually ceased 
due to the pandemic;   

Bank service charges increased 31% to $325,410 from $247,835. The increase is related primarily to 
increased volumes for payments related activity. These charges are offset partially by fees collected on 
wire payments, which are captured in revenues; 

Other general and administrative expenses increased 10% to $387,903 from $352,238. These expenses 
comprise  licenses  and  fees,  utilities,  office  supplies,  foreign  exchange  gain  and  losses,  and  other 
general  and  administrative  expenses.  There  were  declines  in  all  categories,  but  the  larger  variances 
included an increase of $83,861 in foreign exchange losses on the translation of foreign denominated 
balances during the quarter, and an increase of $44,459 in miscellaneous taxes and penalties.  These 
increases were partially offset by a $59,745 decrease in office supplies due to a lower utilization of the 
office space during the pandemic, and a $24,512 decrease in license and fees as the Company changed 
its capitalization policy to expense all items below $3,000 effective November 1, 2019.  As most license 
renewals occur early in the fiscal year, the majority of the fees related to FY2020 have been expensed 
in previous periods.  There was no significant change in licenses and fees on a full-year basis.   

The ratio of operating expenses to total revenue for three-month period ended October 31, 2020 was 
138% compared to 84% for the three-month period ended October 31, 2019, reflecting the significant 
reduction in revenue as a result of COVID-19.  Excluding the reduction in operating expenses related 
to the adoption of IFRS 16, this ratio would have been 148% in the three-month period ended October 
31,  2020.    The  Company  expects  this  ratio  to  improve  as  a  result  of  the  cost  reduction  actions 
implemented  coupled  with  anticipated  growth  in  revenue.    It  is  expected  that  wholesale  banknote 
revenue will recover slowly until the risk of transmission from the coronavirus is reduced to an acceptably 
low level to enable the resumption of international travel.   

21Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – three-month periods ended October 31, 2020 and 2019 (continued) 

Other income and expenses comprise the following: 

Other income 
Government grants  
Provision for loss 
Gain on sale of assets 
Other expenses 
Interest expense 
Interest on lease liabilities 
Depreciation and amortization 
Depreciation of right-of-use-assets 
Restructuring and Impairment charges 
Income tax benefit (expense) 
Total other expense 

Three months ended 
October 31, 2020 
$ 

Three months ended 
October 31, 2019 
$ 

 1,390 
 343,818 
 (680,261) 
 390 
 (14,428) 
 (45,508) 
 (62,147) 
 (479,780) 
 (475,495) 
 (1,072,472) 
 871,055 
 (1,613,437) 

10,084 
 - 
 - 
 3,800 
 - 

 (46,006) 
 - 
 (334,841) 
 - 
 - 
 (727,085) 
 (1,094,048) 

The government grant income relates to the previously discussed support programs that the Company’s 
subsidiary, Exchange Bank of Canada received support (see page 11).  In the three-month period ended, 
October  31,  2020  EBC  qualified  for  $327,475  in  grants  under  the  Canada  Emergency  Wage  Subsidy 
program,  of  which  $86,447  was  a  receivable  as  of  the  reporting  date,  and  $16,343  under  the  Canada 
Emergency Rent Subsidy, which was a receivable as of the reporting date;     

The provision for loss relates to the additional provision taken in the three-month period ended October 31, 
2020 related to the bankruptcy of one of the Company’s wholesale customers (see page 11); 

Other expenses are related to financing fees incurred for the new credit facility with Desjardins Group (see 
Note 14 to the consolidated financial statements); 

Interest expense was essentially flat at $45,508 versus $46,006, as a higher borrowing base for part of 
the quarter was offset by lower interest rates;  

Interest  on  lease  liabilities  reflects  the  notional  interest  expense  associated  with  real  estate  lease 
payments made during the period.  There was no amount for the comparative period as the adoption of 
IFRS 16 was made on a modified retrospective basis as of November 1, 2019;  

Depreciation and amortization increased to $479,780 from $334,841 primarily driven by the addition of 
$2,670,000 in identifiable intangible assets related to the acquisition of eZForex.com on September 6, 
2019  (see  note  5  to  the  consolidated  financial  statements),  and  $2,580,424  in  intangible  assets, 
excluding  goodwill,    related  to  the  acquisition  of  Denarius  on  July  29,  2020  (see  note  5a  to  the 
consolidated financial statements).  The incremental expense associated with the additions is partially 
offset by the elimination of depreciation and amortization on assets that became fully depreciated after 
April 30, 2019; 

Depreciation on right-of-use assets reflects the amortization of amounts related to the real estate assets 
used during the period in accordance with IFRS 16.  There is no amount for the comparative period as 
the standard was adopted on November 1, 2019 using a modified retrospective approach; 

The restructuring and impairment charges are identical to those in the full-year commentary (see page 
12); 

22Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Results of operations – three-month periods ended October 31, 2020 and 2019 (continued) 

Income tax benefit for the three-month period ended October 31, 2020 of $871,055 changed from an 
expense of $727,085 in the three-month period ended October 31, 2019 and is reflective of the change 
from  a  profit  to  a  loss  position.    The  income  tax  benefit  represents  an  effective  tax  rate  of  33.6% 
compared to the statutory tax rate of 26.5%.  The primary reason for the variance relates to the expected 
recovery on filing for a research and development tax credit related to previous years in the amount of 
$121,883.    In  addition,  there  was  an  adjustment  in  Q4  2020  related  to  the  implementation  of  a  new 
transfer  pricing  methodology  between  CXI  and  its  subsidiary,  Exchange  Bank  of  Canada,  that  was 
retroactive  to  November  1,  2020.    These  increases  were  partially  offset  by  the  income  tax  benefit 
associated with net operating losses in EBC that were not recognized, in accordance with IAS 12, as 
discussed in the full-year commentary (see page 12). 

To  assist  in  understanding  the  impact  of  IFRS  16  on  the  consolidated  financial  statements,  and  for 
comparability purposes, the following table depicts the adjustments necessary to present select financial 
information for the three-month period ended October 31, 2020 on a proforma basis as if the Company 
had accounted for its leases in all material respects under the previous accounting standard, IAS 17, as 
follows: 

Cash flows 

Cash flows from operating activities during the year ended October 31, 2020 resulted in an outflow of 
$1,183,000,  compared  to  an  inflow  of  $10,952,224  during  the  year  ended  October  31,  2019. 
Approximately one-quarter of the decrease in operating cash flow was due to the impact of the net loss 
adjusted for non-cash items, while the remainder was due to changes in working capital, as sales volume 
declined significantly.  

The actual amount of accounts receivable and accounts payable fluctuate from period to period due to 
the  volume  of  activity  and  timing  differences.    In  most  instances,  accounts  receivable  and  accounts 
payable have a settlement cycle of 24 to 48 hours.  Operating cash flow is generated by commission 
and fee income and is offset by operating expenses. 

Cash  used  in  investing  activities  during  the  year  ended  October  31,  2020  resulted  in  an  outflow  of 
$3,110,196 compared to an outflow of $4,942,662 during the year ended October 31, 2019.  The primary 
reason for the outflow was the $3,461,265 in cash consideration paid to acquire the assets of DFG.  In 
2019, the outflows represented additions to property and equipment, largely related to the opening of 
the Montreal vault location and internally developed software as well as proceeds. 

Cash provided by financing activities during the year ended October 31, 2020 was $795,043 compared 
to $508,955 during the year ended October 31, 2019.  The Company increased usage of its line of credit 
to  $3,305,605  on  October  31,  2020  to  ensure  a  high  amount  of  liquidity,  compared  to  a  balance  of 
$472,736 on October 31, 2019.   

23Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Liquidity and capital resources 

At  October  31,  2020,  the  Company  had  working  capital  of  $47,755,695  (October  31,  2019  - 
$58,932,941). 

The Company maintains a line of credit to meet borrowing needs during peak business periods.  The 
Company has a revolving line of credit with BMO Harris Bank, N.A. which was increased in July of 2018 
to $20,000,000.  The credit line is secured against the Company’s cash and other non-cash assets.  The 
line of credit bears interest at Libor plus 2.0% [at October 31, 2020 – 2.15% (2019 – 2.1%)].  At October 
31, 2020, the balance outstanding was $Nil (October 31, 2019 - $Nil).   

In April of 2017, the Company’s wholly owned Canadian subsidiary, EBC, established a CDN$3,000,000 
revolving line of credit with Bank of Montreal which was increased in June of 2018 to CDN$6,000,000 
($4,505,181)  being secured  against cash assets held in its vaults. The line of credit bears interest at 
CDN prime plus 0.5% [at October 31, 2020 – 2.95% (2019 – 4.45%)]. At October 31, 2020, the balance 
outstanding was $3,305,605 (October 31, 2019 - $472,736).   

the  Company’s  wholly-owned  Canadian  subsidiary,  EBC,  established  a 
In  October  of  2020, 
CDN$2,000,000  revolving  line  of  credit  with  Desjardins  Group  (“Desjardins”),  being  secured  against 
collateral of CDN$2,000,000 posted at October 31, 2020.The line of credit bears interest at CDN prime rate 
plus 0.25% (at October 31, 2020 - 2.70%). At October 31, 2020, the balance outstanding was $Nil 

The  Company  had  a  total  available  balance  of  unused  lines  of  credit  of  $22,701,303  at  October  31, 
2020 (October 31, 2019 - $24,086,534). 

Selected annual financial information 

The following tables set out selected consolidated financial information of the Company for the periods 
indicated.  Each  investor should read  the  following information  in  conjunction  with  those consolidated 
financial statements for the relevant period and notes related thereto. The operating results for any past 
period are not necessarily indicative of results for any future period. The selected financial information 
set out below has been derived from the consolidated financial statements of the Company. 

Year ended  
October 31, 2020 
$ 

25,013,423 
(3,985,791) 
(8,524,029) 
($1.33) 
($1.33) 
85,758,518 
27,528,783 
4,065,164 
47,755,694 

Year ended  
October 31, 2019 
$ 
41,784,043 
6,152,042 
2,924,720 
$0.46 
$0.46 
82,729,716 
16,400,679 
- 
58,932,941 

Year ended  
October 31, 2018 
$ 
39,098,141 
8,137,804 

Year ended  
October 31, 2017 
$ 
32,477,220 
7,921,509 

 4,227,243 

 3,821,469 

$0.67 
$0.67 
73,267,274 
10,545,337 

-  

$0.62 
$0.61 
63,968,227 
7,475,609 

 - 

59,483,137 

52,778,077 

Revenues 
Net operating income 
Net income 
Basic earnings per share  
Diluted earnings per share  
Total assets 
Total liabilities 
Total non-current financial liabilities 
Working capital 

Off-balance sheet arrangements 

There are currently no off-balance sheet arrangements which could have an effect on current or future 
results or operations, or on the financial condition of the Company. 

24Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Forward and option contract activity 

The Company enters into non-deliverable foreign currency forward and option contracts on a daily basis to 
mitigate the risk of fluctuations in the exchange rates of its holdings of major currencies. Changes in the 
fair value  of the contracts  and the corresponding gains or losses are recorded daily and are included in 
commissions  from  trading  on  the  consolidated  statements  of  income  and  comprehensive  income.  The 
Company’s management strategy is to reduce the risk of fluctuations associated with foreign exchange rate 
changes. The foreign currency forward contracts can be closed immediately resulting in the collateral being 
liquidated.   

The fair value of forward and option contracts, which represents the amount that would be (paid) received 
by the Company if the forward contracts were terminated at October 31, 2020 was $92,447 (October 31, 
2019 - $1,735). 

At  October  31,  2020  and  October 31,  2019  approximately  $2,963,474 and $644,657,  respectively,  were 
being  held  as  collateral  on  these  contracts  and  are  reflected  as  restricted  cash  held  in  escrow  in  the 
consolidated statements of financial position.   

Transactions with related parties 

The remuneration of directors and key management personnel during the years ended October 31, 2020 
and 2019 were as follows: 

Short-term benefits 
Post-employment benefits 
Stock based compensation 

October 31, 2020 

October 31, 2019 

$ 
2,824,853 
72,710 
1,005,912 
3,903,475 

$ 
2,535,331 
99,795 
706,831 
3,341,957 

The Company incurred legal and professional fees in the aggregate of $210,795 for the year ended October 
31, 2020 (2019 - $299,000) charged by entities controlled by directors or officers of the Company.   

The Company has clients that are considered related parties through two  of its directors. The Company 
generated $59,000 in revenue from these clients’ activities in the year ended October 31, 2020 (October 
31,  2019  –  $130,000).  As  at  October  31,  2020,  net  accounts  receivable  included  $57,714  from  related 
parties (2019 - $228,000). 

On October 1, 2011, the Company entered into an employment agreement with the President and CEO 
of  the  Company.  Such  agreement  contains  clauses  requiring  additional  payments  of  a  minimum  of 
$450,000 to be made upon the occurrence of certain events such as a change of control of the Company 
or termination for reasons other than cause. As the likelihood of a change of control of the Company is 
not  determinable,  the  contingent  payments  have  not  been  reflected  in  the  consolidated  financial 
statements.  

Advances between CXI and EBC are provided under a Revolving Line of Credit, renewed May 31, 2018; 
loans attract interest at LIBOR + 2%, are repayable on demand, and are unsecured. At October 31, 2020, 
the intercompany loan balance was $8,565,000 (October 31, 2019 - $11,250,000) and was eliminated upon 
consolidation.   

Key  management  personnel  and  directors  occasionally  conduct  transactions  with  the  Company  as 
individuals. Such transactions are immaterial individually and in total, including for the years ending October 
31, 2020 and 2019, and are conducted pursuant to the Company’s policies.  

25Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Transactions with related parties (continued) 

All transactions with related parties as noted above are carried out in the normal course of business and at 
prevailing market rates. 

Option grants 

The  Company  offers  an  incentive  stock  option  plan  which  was  established  on  April  28,  2011  and  was 
amended most recently October 20, 2017 (the "Plan").  The Plan is a rolling stock option plan, under which 
10% of the outstanding shares at any given time are available for issuance thereunder.  The purpose of the 
Plan is to promote the profitability and growth of the Company by facilitating the efforts of the Company to 
attract and retain directors, senior officers,  employees, and management.  Under the terms of the Plan, 
vesting of options occur 1/3 upon the first anniversary, 1/3 upon the second anniversary and 1/3 upon the 
third  anniversary  of  the  grant,  and  the  options  have  a  five-year  term,  unless  otherwise  specified  by  the 
Board of Directors.  Below is information related to each option grant: 

Date of 
Grant 

Expiry Date 

Share price at 
grant date 
(CAD$) 

Amount 
granted 

Risk-free 
interest rate 

Expected 
volatility 

Exercise 
Price 
(CAD$)* 

Fair value of 
option at grant 
date ($) 

6-Jun-17

6-Jun-22

9-Aug-18

9-Aug-23

23-Jan-19

23-Jan-24

4-Mar-19

4-Mar-24

4-Mar-19

4-Mar-24

4-Jun-19

4-Jun-24

23-Oct-19

23-Oct-24

23-Oct-19

23-Oct-24

24-Jun-20

24-Jun-25

24-Jun-20

24-Jun-25

29-Jul-20

29-Jul-25

20.79 

30.93 

30.14 

25.98 

17.03 

17.03 

17.03 

17.03 

12.50 

12.50 

10.98 

9,865 

10,200 

4,127 

13,316 

30,000 

5,837 

72,376 

228,754 

7,586 

22,369 

18,000 

1.71% 

2.80% 

2.60% 

2.50% 

1.58% 

1.58% 

1.58% 

1.58% 

0.33% 

0.33% 

0.26% 

37% 

31% 

27% 

27% 

24% 

24% 

24% 

24% 

23% 

23% 

23% 

29-Oct-20
*Exercise price is determined by the volume-weighted average share price for the previous 20 trading days

29-Oct-30

322,352 

0.34% 

10.00 

23% 

21.53 

30.69 

28.23 

25.83 

17.36 

17.36 

17.36 

17.36 

12.74 

12.74 

10.83 

10.83 

5.27 

7.74 

7.18 

5.65 

3.07 

3.07 

3.07 

3.07 

1.87 

1.87 

1.76 

1.33 

The outstanding options at October 31, 2020 and the respective changes during the periods are 
summarized as follows: 

Outstanding at October 31, 2019 
Granted 
Exercised 
Forfeited/Cancelled/Expired 
Outstanding at October 31, 2020 

Number of 
options 
# 

Weighted average 
price 
CAD$ 

708,366 
370,307 
 - 
 (345,870) 
732,803 

22.52 
10.98 
- 
29.14 
14.01 

26Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Option grants (continued) 

The following options were outstanding and exercisable at October 31, 2020: 

Grant Date 
6-Jun-17
9-Aug-18
23-Jan-19
4-Mar-19
23-Oct-19
6-Apr-19
23-Oct-19
23-Oct-19
24-Jun-20
24-Jun-20
29-Jul-20
29-Oct-20

Total 

Exercise 
price 
(Cdn$) 

Number 
outstanding 

21.53 
30.69 
28.23 
25.83 
17.36 
17.36 
17.36 
17.36 
12.74 
12.74 
10.83 
10.00 

5,586 
2,500 
4,127 
13,316 
30,000 
5,837 
72,376 
228,754 
22,369 
7,586 
18,000 
322,352 
 732,803 

Average remaining 
contractual life 
(years) 
1.60 
2.77 
3.23 
3.34 
3.34 
3.59 
3.98 
3.98 
4.65 
4.65 
4.75 
10.00 

Number exercisable 

 5,586 
 - 
 1,375 
 4,439 
 10,000 
 5,837 
 72,376 
 76,251 
 22,369 
 - 
 18,000 
 - 
 216,233 

The October 23, 2019 grant of 228,754 options was made outside of the Company’s stock option plan, and 
in accordance with the policies of TSX was approved by the shareholders on March 25, 2020. 

On  June  24,  2020  grants  totaling  40,369  options  were  made  to  several  officers  of  the  Company  that 
voluntarily reduced their salaries from June 1, 2020 through August 31, 2020.  The options were fully vested 
on the date of grant, and the amount of the stock-based compensation recorded is equivalent to the gross 
salary that was forfeited by the officers. 

On  July  28,  2020,  the  Company  offered  an  option  replacement  program  whereby  holders  of  certain 
“underwater” options were given a limited opportunity to surrender for cancelation such options and receive 
as  compensation  a  significantly  lower  number  of  new  options  (the  “Replacement  Program”).  The 
Replacement  Program  only  applied  to  options  granted  to  officers  and  directors  on  October  26,  2016, 
October 26, 2017, August 9, 2018 and October 23, 2018 who remained employed by the Company on the 
date that the Replacement Program was offered. Participants in the Replacement Program are eligible to 
receive  one  new  option  in  exchange  for  every  eight  options  tendered  for  cancelation.  The  replacement 
options may not be granted  until  90  days has passed  since  the cancellation of  the  options tendered for 
cancelation and must have an exercise price equivalent to the fair market value of the common shares at 
the date of grant. All of the eligible option holders elected to participate in the Replacement Program. As a 
result, 241,463 options to purchase common shares were cancelled on July 31, 2020, and 19,450 options 
were cancelled on September 28, 2020.  A grant of 30,182 replacement options was issued on October 29, 
2020  related  to  the  options  that  were  cancelled  on  July  31,  2020.  The  Company  recorded  expenses  of 
$113,740 related to the Replacement Program in on the year ended October 31, 2020 (see note 18 to the 
consolidated financial statements). 

On  October  29,  2020,  322,352  options  were  granted  to  officers  and  directors,  which  had  a  weighted 
average exercise price of CAD$10.83 and an expiry date of 10 years from the date of grant. At October 
31, 2020, 75,810 options granted to officers on October 30, 2015 expired. No options were exercised before 
expiry. 

27Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Subsequent events  

The Company evaluated subsequent events through January 27, 2021, the date this MD&A was prepared. 

The Company changed its long-term incentive plan (LTIP) for Directors and Officers to comprise a mix of 
stock options coupled with Deferred Share Units (“DSUs”) for Directors or Restricted Stock Units (“RSUs”) 
for Officers and management, collectively referred to as the "Plans".  The DSUs and RSUs that may be 
granted under the respective Plans can be realized in cash only and may not be converted into common 
shares  of  the  Company.  The  purpose  of  these  Plans  is  to  promote  the  profitability  and  growth  of  the 
Company  by  facilitating  the  efforts  of  the  Company  to  attract  and  retain  directors,  senior  officers, 
employees,  and management. Under the terms of  the  Plans,  vesting  of RSUs  awarded  to  management 
awarded under the Plans will occur 1/3 upon the first anniversary, 1/3 upon the second anniversary and 1/3 
upon the third anniversary of the grant, while vesting  of DSUs awarded to directors under the Plans will 
occur equally on a quarterly basis in the first year after the grant. The RSUs and DSUs have a three-year 
term, unless otherwise specified by the Board of Directors. On November 1st, 2020, the Company granted 
certain RSU and DSU awards made under the Plans in the amount of $388,000 and $220,000 respectively. 

On January 25, 2021, the Company extinguished its revolving line of credit with Bank of Montreal.  In its 
place, the Company established a fully collateralized revolving line of credit with Desjardins (see note 14 in 
the consolidated financial statements). 

There were no other material subsequent events that required recognition or additional disclosure in the 
consolidated financial statements. 

Accounting standards and policies 

The Company's accounting policies are described in note 2 to the Company's audited consolidated financial 
statements for the years ended October 31, 2020 and 2019. On November 1, 2019, the Company adopted 
IFRS 16 Leases (“IFRS 16”) which contained new guidance for the recognition of leases. The new Standard 
has been applied using the modified retrospective approach, with the cumulative effect of adoption as at 
November 1, 2019 being recognized as a single adjustment to retained earnings. For a full breakdown of 
the impact of the adoption of IFRS, refer to note 3 to the consolidated financial statements. 
Financial Risk factors 

Outbreak of Infectious Diseases 

The  Company’s  banknote  business,  which  represents  a  significant  portion  of  commissions  revenue,  is 
highly correlated to international travel patterns by consumers.  The Company’s business has been and is 
expected to continue to be adversely affected by the effects of the widespread outbreak of respiratory illness 
caused by COVID-19 in its primary North American market, as well as by travel restrictions imposed by 
governments on limit the effects of  COVID-19 on health of local and global population, including restrictions 
on air travel to and from North America. The Company cannot accurately predict the impact COVID-19 will 
have  on  its  future  revenue  and  business  undertaking,  due  to  uncertainties  relating  to  the  ultimate 
geographic spread of COVID-19, the severity of the disease, the duration of the pandemic, and the length 
of  travel  and  quarantine  restrictions  imposed  by  governments  of  affected  countries.  As  a  result,  the 
Company cannot be assured that measures it has taken, or may take in the future, for business continuity 
and cost containment will be effective as it is not possible to predict how the Company may be affected if 
COVID-19 pandemic persists for an extended period of time or in the event of similar health  crises in the 
future.  

28Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Credit Risk 

Credit  risk  is  the  risk  of  financial  loss  associated  with  a  counterparty’s  inability  to  fulfill  its  payment 
obligations.  The  Company’s  credit  risk  is  primarily  attributable  to  cash  in  bank  accounts,  accounts 
receivable and forward and option contracts from hedging counterparties.    

All banking relationships are negotiated by senior management.  The Company maintains accounts in high 
quality financial institutions.  At various times, the Company's bank balances exceed insured limits. 

The  credit  risk  associated  with  accounts  receivable  is  limited,  as  the  Company's  receivables  consist 
primarily of bulk currency trades with a settlement cycle of 24 to 48 hours.  The majority of the Company's 
receivables  reside  with  banks,  money  service  business  customers  and  other  financial  institutions.    The 
company  has  longstanding  relationships  with  most  of  its  money  service  business  customers  and  has  a 
strong repayment history, with one exception (see note 21 to the consolidated financial statements).   

Due to seasonality, amounts in accounts receivable are usually at their highest during peak periods.  They 
are atypically low at October 31, 2020 due to the reduction in economic activity caused by COVID-19 related 
impacts.  A breakdown of accounts receivable by category is below: 

Customer type 
Domestic and international financial institutions 
Money service businesses 
Other 
Total 

At October 31, 2020 
$ 
2,923,202 
846,168 
2,141,993 
5,911,363 

At October 31, 2019 
$ 
2,575,497 
7,274,152 
693,603 
10,543,252 

The maximum exposure to credit risk is represented by the carrying amount of each financial asset on the 
statement of financial position.  There are no commitments that could increase this exposure to more than 
the carrying amount. 

Foreign Currency Risk 

The  volatility  of  the  Company's  foreign  currency  holdings  may  increase  as  a  result  of  the  political  and 
financial environment of the corresponding issuing country.  Several currencies have limited exchange rate 
Foreign Currency Risk (continued) 

exposure  as  they  are  pegged  to  the  U.S.  Dollar,  the  reporting  currency  of  the  Company.    Management 
believes  its  exposure  to  foreign  currency  fluctuations  is  mitigated  by  the  short-term  nature  and  rapid 
turnover  of  its  foreign  currency  inventory,  as  well  as  the  use  in  certain  instances  of  forward  and  option 
contracts to offset these fluctuations.  Due to their nature, some minor and exotic foreign currencies cannot 
be hedged or are too cost prohibitive to hedge.  In order to mitigate the risks associated with holding these 
foreign currencies, the Company assigns wider bid/ask spreads and maintains specific inventory targets to 
minimize the impact of exchange rate fluctuations.  These targets are reviewed regularly and are increased 
or  decreased  to  accommodate  demand  within  acceptable  risk  tolerances.  The  amount  of  unhedged 
inventory held in vaults, tills and in transit at October 31, 2020 was approximately $6,010,000 (October 31, 
2019 - $6,860,000).  The amount of currency that is unhedged and that is not pegged to the U.S. Dollar is 
approximately  $4,672,000  (2019  -  $5,464,000).    A  2%  increase/reduction  in  the  market  price  for  the 
aggregate of the Company's unhedged/un-pegged foreign currencies would result in an exchange gain/loss 
of approximately +$93,000/-$93,000 (October 31, 2019 gain/loss of approximately +$109,000/-$109,000). 

On a consolidated basis, the Company is also exposed to foreign currency fluctuations between the U.S. 
Dollar and the Canadian Dollar, being the functional currency of its Canadian subsidiary. The Company 
does not hedge its net investment in its Canadian subsidiary and the related foreign currency translation of 
its earnings. 

29Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Interest Rate Risk 

At October 31, 2020, the Company had access to interest bearing financial instruments in cash, short term 
accounts  payable  and  its  line  of  credit.    A  significant  amount  of  the  Company's  cash  is  held  as  foreign 
currency bank notes in tills and vaults. These amounts are not subject to interest rate risk.  Cash held in 
some of the Company’s accounts are interest bearing; however, since prevailing interest rates are low there 
is minimal interest rate risk.  Borrowings bear interest at variable rates.  Cash and borrowings issued at 
variable  rates  expose  the  Company  to  cash  flow  interest  rate  risk.    For  the  interest  rate  profile  of  the 
Company's interest-bearing financial liabilities, refer to Note 14 of the consolidated financial statements. 

The  Company  manages  interest  rate  risk  in  order  to  reduce  the  volatility  of  the  financial  results  as  a 
consequence of interest rate movements.  For the decision whether new borrowings shall be arranged at a 
variable or fixed interest rate, senior management focuses on an internal long-term benchmark interest rate 
and  considers  the  amount  of  cash  currently  held  at  a  variable  interest  rate.    Currently  the  interest  rate 
exposure is un-hedged. 

If interest rates had been 50 basis points higher/lower with all other variables held constant, after tax profit 
for the year ended October 31, 2020 would have been approximately +$19,500/-$19,500 higher/lower as a 
result of credit lines held at variable interest rates. 

Liquidity Risk 

Liquidity Risk is the risk that the Company will not be able to meet its financial obligations as they fall due. 
The  Chief  Financial  Officer  informs  the  Chief  Executive  Officer,  the  Board  of  Directors,  and  the  Audit 
Committee  of  capital  and  liquidity  issues  as  they  occur  in  accordance  with  established  policies  and 
guidelines.  The Company targets to have a cash reserve or credit lines greater than 15% of the Company's 
prior year's revenues.   

The following are non-derivative contractual financial liabilities: 

Non-derivative financial 
liabilities 

Accounts payable 
Line of credit 
Accrued expenses 
Contingent consideration 
Contract liability 

Carrying amount 

At October 31, 2020 
Estimated 
contractual amount 
$ 
14,690,553 
3,305,605 
2,467,453 
703,560 
163,901 

$ 
14,690,553 
3,305,605 
2,519,167 
703,560 
163,901 

This fiscal year 

Future fiscal 
years 

$ 
14,690,553 
3,305,605 
2,467,453 
$Nil 
$Nil 

$ 
$Nil 
$Nil 
$Nil 
703,560 
163,901 

At October 31, 2019 

Non-derivative financial 
liabilities 

Carrying amount 

Accounts payable 
Line of credit 
Accrued expenses 
Contract liability 

$ 
12,583,741 
472,736 
2,767,711 
266,392 

Estimated 
contractual amount 
$ 
12,583,741 
472,736 
2,437,831 
266,392 

Next fiscal year 

Future fiscal 
years 

$ 
12,583,741 
472,736 
2,437,831 
$Nil 

$ 
$Nil 
$Nil 
$Nil 
266,392 

30Management Discussion and Analysis 
(All amounts expressed in U.S. Dollars unless otherwise noted) 
For the three-months and year ended October 31, 2020 and 2019 

Capital Management 

The Company manages capital through its financial and operational forecasting processes.  The Company 
defines working capital as total current assets less total current liabilities.  The Company reviews its working 
capital and forecasts  its cash  flows  based  on  operating  expenditures, and  other  investing  and  financing 
activities related to its daily operations. 

Current assets 
Current liabilities 
Working capital 

At October 31, 2020 
$ 
71,219,313 
      (23,463,619) 
47,755,694 

At October 31, 2019 
$ 
75,333,620 
      (16,400,679) 
58,932,941 

The Company monitors its capital structure and makes adjustments according to market conditions in an 
effort to meet its objectives given the current outlook of the business and industry in general. The Company 
may  manage  its  capital  structure  by  issuing  new  shares,  obtaining  loan  financing,  adjusting  capital 
spending,  or  disposing  of  assets.  The  capital  structure  is  reviewed  by  management  and  the  Board  of 
Directors on an ongoing basis. 

31CURRENCY EXCHANGE INTERNATIONAL, CORP. 

Consolidated Financial Statements 
For the years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

32TABLE OF CONTENTS 

Independent Auditor’s Report 

Consolidated Statements of Financial Position 

Consolidated Statements of Operations and Comprehensive (Loss) Income 

Consolidated Statements of Changes in Equity 

Consolidated Statements of Cash Flows 

Notes to the Consolidated Financial Statements 

34-36 

37 

38 

39 

40 

41-76 

33Independent auditor’s report 

Grant Thornton LLP 
11th Floor 
200 King Street West 
Toronto, ON 
M5H 3T4 

T +1 416 366 0100 
F +1 416 360 4949 

To the shareholders of 

Currency Exchange International, Corp. 

Opinion 

We have audited the consolidated financial statements of Currency Exchange International, Corp. and its 
subsidiaries (“the Group”), which comprise the consolidated statements of financial position as at October 31, 
2020, and October 31, 2019 and the consolidated statements of operations and comprehensive (loss) income, 
consolidated statements of changes in equity and consolidated statements of cash flows for the years then 
ended, and notes to the consolidated financial statements, including  a summary of significant accounting 
policies.  

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the 
consolidated financial position of the Group as at October 31, 2020 and October 31, 2019, and its consolidated 
financial performance and its consolidated cash flows for the years then ended in accordance with International 
Financial Reporting Standards (IFRSs).  

Basis for Opinion 

We conducted our audit in accordance with Canadian generally accepted auditing standards. Our 
responsibilities under those standards are further described in the Auditor's Responsibilities for the Audit of the 
Consolidated Financial Statements section of our report. We are independent of the Group in accordance with 
the ethical requirements that are relevant to our audit of the consolidated financial statements in Canada, and 
we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.  

Information Other than the Consolidated Financial Statements and Auditor’s Report Thereon 

Management is responsible for the other information. The other information comprises the Management 
Discussion and Analysis but does not include the consolidated financial statements and our auditor's report 
thereon. 

Our opinion on the consolidated financial statements does not cover the other information and we do not 
express any form of assurance conclusion thereon. 

In connection with our audit of the consolidated financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with the 
consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be materially 
misstated.  

If, based on the work we have performed, we conclude that there is a material misstatement of this other 
information, we are required to report that fact. We have nothing to report in this regard. 

Audit | Tax | Advisory 
© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd 

34 
Responsibilities of Management and Those Charged with Governance for the Consolidated 
Financial Statements   

Management is responsible for the preparation and fair presentation of the consolidated financial statements in 
accordance with International Financial Reporting Standards (IFRSs), and for such internal control as 
management determines is necessary to enable the preparation of consolidated financial statements that are 
free from material misstatement, whether due to fraud or error. 

In preparing the consolidated financial statements, management is responsible for assessing the Group’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless management either intends to liquidate the Group or to cease operations, or 
has no realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Group’s financial reporting process. 

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements 

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a 
whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion.  Reasonable assurance is a high level of assurance, but is not a guarantee that an audit 
conducted in accordance with Canadian generally accepted auditing standards will always detect a material 
misstatement when it exists.  Misstatements can arise from fraud or error and are considered material if, 
individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of these consolidated financial statements. 

As part of an audit in accordance with Canadian generally accepted auditing standards, we exercise 
professional judgment and maintain professional skepticism throughout the audit. We also: 

•

Identify and assess the risks of material misstatement of the consolidated financial statements, whether due
to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence
that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material
misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion,
forgery, intentional omissions, misrepresentations, or the override of internal control.

• Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are
appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of
the Group’s internal control.

• Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates

and related disclosures made by management.

• Conclude on the appropriateness of management's use of the going concern basis of accounting and, based
on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that
may cast significant doubt on the Group’s ability to continue as a going concern. If we conclude that a
material uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures
in the consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our
conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future
events or conditions may cause the Group to cease to continue as a going concern.

• Evaluate the overall presentation, structure and content of the consolidated financial statements, including
the disclosures, and whether the consolidated financial statements represent the underlying transactions
and events in a manner that achieves fair presentation.

• Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business

activities within the Group to express an opinion on the consolidated financial statements. We are
responsible for the direction, supervision and performance of the group audit. We remain solely responsible
for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and 
timing of the audit and significant audit findings, including any significant deficiencies in internal control that we 
identify during our audit. 

Audit | Tax | Advisory 
© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd 

35We also provide those charged with governance with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other matters that 
may reasonably be thought to bear on our independence, and where applicable, related safeguards. 

The engagement partner on the audit resulting in this independent auditor's report is Grant Cuylle. 

Toronto, Canada 
January 27, 2021 

Chartered Professional Accountants 
Licensed Public Accountants 

Audit | Tax | Advisory 
© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd 

36CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Consolidated Statements of Financial Position 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

ASSETS 

October 31, 2020 

October 31, 2019 

Current assets 
Cash (Note 7) 
Accounts receivable (Note 16) 
Restricted cash held in escrow (Note 8) 
Forward and option contracts (Note 17) 
Income taxes receivable  
Other current assets (Note 23) 

Total current assets 

Property and equipment (Note 9) 
Intangible assets (Note 10) 
Goodwill (Note 10) 
Other assets 
Right-of-use assets (Note 11) 
Net deferred tax asset 

Total assets 

 $ 
59,311,553 
5,911,363 
2,963,474 
92,447 
1,829,664 
1,110,812 
71,219,313 
873,643 
5,938,900 
2,207,733 
103,187 
4,389,091 
1,026,651 
85,758,518 

LIABILITIES AND EQUITY

Current liabilities 

Line of credit (Note 14) 
Accounts payable 
Accrued expenses 
Contract liability 
Income taxes payable 
Loss provision (Note 24) 
Contingent consideration (Note 5) 

Lease Liabilities (Note 11) 

Total current liabilities 

Long term liabilities 

Contingent consideration (Note 5) 
Lease liabilities (Note 11) 
Other long-term liabilities 
Total long-term liabilities 
Total liabilities 
Equity 

Share capital  
Equity reserves 
Retained earnings 

Total equity 
Total liabilities and equity 

3,305,605 
14,690,553 
2,519,167 
163,901 
- 
675,000 
359,666 

1,749,727 

23,463,619 

343,894 
3,455,107 
266,163 
4,065,164 
27,528,783 

6,414,936 
29,967,681 
21,847,118 
58,229,735 
85,758,518 

 $  
62,873,873 
10,543,252 
644,657 
1,735 

-   

1,270,103 
75,333,620 
1,552,941 
3,910,749 
1,238,319 
101,686 

-   

592,403 
82,729,718 

472,736 
12,583,741 
2,767,711 
266,392 
310,099 

-   
-   

-   

16,400,679 

     -   
     -   
     -   
     -   

16,400,679 

6,414,936 
29,204,578 
30,709,525 
66,329,037 
82,729,718 

The accompanying notes are an integral part of these consolidated financial statements. 

37CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Consolidated Statements of Operations and Comprehensive (Loss) Income 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

Revenues 

Commissions revenue 

Fee revenue  

Total revenues (Note 6) 

Operating expenses (Note 20) 

Net operating (loss) income 

Other (loss) income 

Interest revenue 

Government grants (Note 2) 

Provision for loss (Note 24) 

Gain on sale of assets 

Restructuring expenses and impairment loss (Note 21)

Other expenses 

Interest expense (Note 14) 

Interest on lease liabilities (Note 11) 

Depreciation and amortization 

Depreciation of right-of-use-assets (Note 11) 

(Loss) Income before income taxes 

Income tax (recovery) expense 

Net (loss) income for the period 

Other comprehensive income, after tax 

Net (loss) income for the period 

Year ended 

October 31, 2020

October 31, 2019

$ 

23,300,609  

1,712,814  

25,013,423  

28,999,214  

$

   39,251,501 

2,532,542 

41,784,043 

            35,632,001 

(3,985,791) 

              6,152,042 

10,773  

761,533  

(1,693,207) 

390  

    (1,072,472) 

(14,428) 

473,242  

272,687  

1,621,121  

1,982,474  

             (10,342,726) 

(1,818,697) 

(8,524,029) 

          23,564 

          -

          -

  5,775 

          -

          -

6,181,381 

303,218 

          -

1,330,258 

          -

4,547,905 

1,623,185 

2,924,720 

Earnings before interest, taxes, depreciation and amortization

              (5,993,202) 

(8,524,029) 

2,924,720 

Items that may subsequently be reclassified to profit or loss 

Exchange differences on translating foreign operations 

Total other comprehensive (loss) income 

(274,561) 

(8,798,590) 

(Loss) earnings per share (Note 19) 

-basic

-diluted

($1.33) 

($1.33) 

Weighted average number of common shares outstanding (Note 19)

-basic

-diluted

6,414,936 

6,414,936 

(101,699)

2,823,021 

$0.46 

$0.46 

6,412,593 

6,415,629 

The accompanying notes are an integral part of these consolidated financial statements. 

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39 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Consolidated Statements of Cash Flows 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

Cash flows from operating activities  

Net income 

Adjustments to reconcile net income to net cash flows from operating activities 

Depreciation and amortization  

Depreciation of right-of-use assets 

Stock based compensation  

Change in forward and option contract positions (Note 15) 

Loss (gain) on disposal, impairment of assets and leases 

Deferred taxes  

Increase (decrease) in cash due to change in: 

Accounts receivable  

Restricted cash held in escrow 

Income taxes receivable 

Other assets  

Contract liability 

Loss provision (Note 24) 

         Accounts payable, accrued expenses, deposits and income taxes payable (Note 21)

Net cash flows from operating activities   

Cash flows from investing activities   

Purchase of property and equipment  

Purchase of intangible assets   

Acquisitions, net of cash acquired (Note 5) 

Contingent liabilities 

Proceeds from sale of long-term asset 

Net cash outflow from investing activities  

Cash flows from financing activities   

Proceeds from exercise of stock options (Note 18) 

Repayment of leasing liabilities 
Interest on leasing liabilities  

Net borrowing on line of credit (Note 14) 

Net cash flows from financing activities  

Net change in cash    

Cash, beginning of period   

Exchange difference on foreign operations 

Cash, end of period   

SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION 

Cash paid during the period for income taxes   

Cash paid during the period for interest   

Cash received during the year for interest  

Year ended 

October 31, 2020 

October 31, 2019 

  $   

(8,524,029) 

1,621,121 

1,982,474 

1,005,903 

(90,608) 

614,596 

(436,907) 

4,518,684 

(2,295,460) 

(1,298,634) 

157,287 

(194,249) 

680,261 

1,321,066 

(938,495) 

(123,175) 

(469,305) 

(3,461,265) 

699,046 

       - 

 $  

2,924,720

1,330,258
        - 

743,391
9,119 

(5,775) 

(542,799) 

          (917,471) 

1,354,286 

            (183,087) 

(143,819) 

265,939 

- 

6,117,462 

10,952,224 

(1,205,437) 

(529,421) 

(3,226,616) 

       - 

18,812 

(3,354,699) 

(4,942,662) 

       - 

(2,288,112) 

272,513 

2,810,641 

   795,042 

(3,498,152) 

62,873,873 

   (64,168) 

59,311,553 

1,613,148 

745,929 

10,773 

40,685 

 - 

       - 

468,270 

508,955 

6,518,517 

56,402,979 

(47,623) 

62,873,873 

1,275,469 
303,218 

23,564 

The accompanying notes are an integral part of these consolidated financial statements. 

40CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

1.

Nature of Operations and Basis of Presentation

Nature of operations 

Currency  Exchange  International,  Corp.  (the  "Company")  was  originally  incorporated  under  the  name 
Currency Exchange International, Inc. under the Florida Business Corporation Act on April 7, 1998.  The 
Company  changed  its  name  to  Currency  Exchange  International,  Corp.  on  October  19,  2007  and 
commenced its current business operations at that time. The Company is a public corporation whose shares 
are listed and posted for trading on the Toronto Stock Exchange (“TSX”) under the symbol "CXI," and the 
over the counter market (“OTCBB”) in the United States under the symbol “CURN”.  The Company operates 
as a money service and payments business that provides currency exchange, wire transfer, and cheque 
cashing services from its locations in the United States and Canada. The Company maintains a head office 
and five vaults as well as 35 branch locations (see Note 11), and 272 employees.  The Company’s registered 
head office is located at 6675 Westwood Boulevard, Suite 300, Orlando, Florida, 32821, United States of 
America.    The  Company’s  wholly-owned  Canadian  Subsidiary,  Exchange  Bank  of  Canada  (“EBC”)  is 
registered as a non-deposit taking, non-lending “Schedule 1” bank engaged in foreign exchange services.  

Basis of presentation 

The  presentation  currency  of  the  Company's  consolidated  financial  statements  is  the  U.S.  Dollar.    The 
accounting  policies  set  out  in  Note  2  have  been  applied  consistently  to  all  periods  presented  in  these 
consolidated  financial  statements.  These  consolidated  financial  statements  have  been  prepared  on  a 
historical cost basis, except for the following assets and liabilities which are stated at their fair value: financial 
instruments classified as fair value through profit or loss (“FVTPL”), foreign currency forward and option 
contracts,  contingent  consideration  and  share-based  payment  plans.    In  addition,  these  consolidated 
financial  statements  have  been  prepared  using  the  accrual  basis  of  accounting,  except  for  cash  flow 
information. 

Statement of compliance 

The  consolidated  financial  statements  have  been  prepared  in  accordance  with  International  Financial 
Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”).   

These consolidated financial statements were authorized for issue and approved by the Board of Directors 
on January 27, 2021. 

2.

Accounting Policies

Principles of consolidation 

The consolidated  financial  statements  comprise the financial statements of the Company and its wholly-
owned subsidiaries, EBC, a Schedule 1 bank in Canada, and eZforex.com, Inc. (“eZforex”), a Texas-based 
money service business.  Subsidiaries are entities over which the Company has control, where control is 
defined as the power to govern financial and operating policies of an entity so as to obtain benefit from its 
activities.  Subsidiaries are fully consolidated from the date control is transferred to the Company and are de-
consolidated  from  the  date  control  ceases.    All  material  intercompany  transactions  are  eliminated  on 
consolidation. 

Recently adopted accounting standards 

Certain  pronouncements  were  issued  by  the  IASB  or  International  Financial  Reporting  Interpretations 
Committee (“IFRIC”).  Many are not applicable or do not have a significant impact to the Company, including 
IFRIC 23 Uncertainty Over Income Tax Treatments, and have been excluded.  

41CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

In 2020, the Company adopted the new guidance for the recognition of leases under IFRS Leases (“IFRS 
16”) (see Note 3). The new Standard has been applied using the modified retrospective approach, with the 
cumulative effect of adoption as at November 1, 2019 being recognized as a single adjustment to retained 
earnings. Accordingly, the Company is not required to present a third statement of financial position as at 
that date. 

In June 2020, the International Accounting Standards Board (“IASB”) published an amendment ‘COVID-19 
Related Rent Concessions (amendment to IFRS 16)’ (the “amendment”). The amendment adds a practical 
expedient  to  IFRS  16  which  provides  relief  for  lessees  in  assessing  whether  specific  COVID-19  rent 
concessions are considered to be lease modifications. Instead, if this practical expedient is applied, these 
rent  concessions  are  treated  as  if  they  are  not  lease  modifications.  The  Company  has  adopted  this 
amendment for the year ended October 31, 2020 (see Note 3 and Note 11) 

Future Accounting Pronouncements 

Certain  pronouncements  were  issued  by  the  IASB  or  International  Financial  Reporting  Interpretations 
Committee (“IFRIC”).  Many are not applicable or do not have a significant impact to the Company and 
have been excluded. The following amended standards and interpretations have not yet been adopted and 
are not expected to have a significant impact on the Company’s consolidated financial statements: 

- Amendments to References to Conceptual Framework in IFRS Standards;
- Definition of a Business (Amendments to IFRS 3);
- Definition of Material (Amendments to IAS 1 and IAS 8); and
-

IFRS 17 Insurance Contracts.

Cash 

Cash includes, but is not limited to: 







local and foreign currencies held in tills and vaults;
local and foreign currencies in transit;
local and foreign currencies at customer locations on consignment;
local and foreign currencies in branches or distribution centers; and
cash in bank accounts.

Foreign cash is recorded at fair value based on foreign exchange rates as at October 31, 2020 and 2019, 
respectively. 

Accounts receivable 

Trade  accounts  receivable  are  stated  net  of  an  allowance  for  doubtful  accounts.    Accounts  receivable 
consist primarily of bulk currency trades with a settlement cycle of 24 to 48 hours.  The amount of accounts 
receivable varies widely from period to period due to the volume of activity and timing differences.  The 
Company applies a simplified approach in accounting for the allowance for doubtful accounts as lifetime 
expected credit losses. These consider the potential for default during the life of the financial instrument 
and are the expected shortfalls in contractual cash flows. To estimate the expected shortfall, the Company 
considers  specific  customers,  historical  information,  external  indicators  and  forward-looking  information. 
There is minimal counter-party risk as the majority of the Company's receivables reside with banks, money 
service business customers and other financial institutions.  The Company has longstanding relationships 
with  most  of  its  customers  and  has  a  strong  repayment  history.  Therefore,  the  allowance  for  doubtful 
accounts was not impacted by the adoption of IFRS 9 Financial Instruments (“IFRS 9”).  The Company 
does not accrue interest on past due receivables.  Management determined that the allowance for doubtful 
accounts was $Nil as of October 31, 2020 and 2019, respectively. 

42CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Revenue recognition 

IFRS 15 Revenue from Contracts with Customers (“IFRS 15”) provides a comprehensive framework for the 
recognition, measurement, and disclosure of revenue from contracts with customers. To determine whether 
to recognize revenue, the Company follows a five-step process whereby the Company: (1) identifies the 
contract with the customer; (2) identifies the performance obligations; (3) determines the transaction price; 
(4) allocates the transaction price to the performance obligations; and (5) recognizes revenue when or as
performance obligations are satisfied.

Commission revenues are the difference between the cost and selling price of foreign currency products, 
including bank notes, wire payments, cheque collections and draft issuances (foreign currency margin) and 
the revaluation of open foreign exchange positions to market value, together with the net gain or loss from 
foreign  currency  forward  and  option  contracts  and  commissions  paid  on  the  sale  and  purchase  of 
currencies.  The amount of this spread is based on competitive conditions and the convenience and value-
added  services  offered.  These  revenue  contracts  are  short  term  in  nature  and  generally  have  a  single 
performance obligation. Revenue is recognized at a point in time, being at the time each transaction occurs, 
and the performance obligation is satisfied, generally when the currency is delivered, or at the end of each 
reporting period when revaluations of foreign exchange positions take place. Consideration received from 
a customer prior to the satisfaction of the performance obligation is included as a contract liability in the 
statement of financial position. 

Fee income includes fees collected on cheque cashing, wire transfers, cheque collections, and currency 
exchange  transactions.    These  revenue  contracts  are  short  term  in  nature  and  generally  have  a  single 
performance  obligation  with  revenue  being  recognized  at  a  point  in  time  being  the  time  the  transaction 
occurs, and the performance obligation is satisfied, generally when the currency is delivered.  

Foreign currency translation 

Transactions  denominated  in  foreign  currencies  are  translated  at  the  exchange  rate  at  the  date  of  the 
transaction.    Monetary  assets  and  liabilities  denominated  in  foreign  currencies  at  the  consolidated 
statement of financial position date are translated at rates as at that date.  Exchange gains and losses, 
which  arise  from  normal  trading  activities,  are  included  in  operating  expenses  in  the  consolidated 
statements of income and comprehensive income when incurred.  The functional currency of EBC is the 
Canadian Dollar and the functional currency of the Company and eZforex is the United States Dollar. 

In situations where the functional currency is not the same as the presentation currency, foreign currency 
denominated assets and liabilities are translated to their presentation currency equivalents using foreign 
exchange rates in effect at the consolidated statement of financial position date.  Revenues and expenses 
are translated at average rates of exchange during the period.  Exchange gains or losses arising on the 
consolidation of the Canadian subsidiary are included in accumulated other comprehensive income.  On 
disposal of a foreign operation, the related cumulative translation differences recognized in equity reserves 
are reclassified to profit or loss and are recognized as part of the gain or loss on disposal. 

Foreign currency forward and option contracts 

Foreign currency forward and option contracts are recognized on the Company's consolidated statement 
of financial position when the Company becomes a party to the contractual provisions of the instrument.  
The instrument is derecognized from the consolidated statement of financial position when the contractual 
rights or obligations arising from that instrument expire or are extinguished.  Forward currency contracts 
are recognized  at  fair  value.    The  gain  or  loss on fair  value  is recognized  in income  immediately  in  the 
consolidated statement of income and comprehensive income. 

43CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Property and equipment 

Property and equipment are initially recorded at its cost and depreciated over its estimated useful life.  Cost 
includes  expenditures  which  are  directly  attributable  to  bringing  the  asset  into  working  condition  for  its 
intended use.  Depreciation is calculated on a straight-line basis, as follows: 

Vehicles 
Computer equipment 
Furniture and equipment 
Leasehold improvements 

3 years 
3 years 
3 years 
lesser of the lease term or useful life 

When parts of an asset have different useful lives, depreciation is calculated on each separate part.  In 
determining the useful lives of the component parts, the Company considers both the physical condition of 
the parts as well as technological life limitations.  Estimates of remaining useful lives and residual values 
are reviewed annually.  Changes in estimates are accounted for prospectively. 

Goodwill and intangible assets 

Goodwill, representing the excess of the purchase price over the fair value of the net assets acquired, is 
carried at its original value based on the acquisition, less impairment losses determined subsequent to the 
acquisition. 

Intangible assets are comprised of the Company's internally developed software (“CEIFX”) and its related 
modules as well as software and customer trading relationships acquired through business combinations 
or  asset  purchase  transactions.  Costs that are directly attributable to a project’s development phase are 
recognized as intangible assets, provided they have met the following recognition requirements:  







the development costs can be measured reliably;
the project is technically and commercially feasible;
the Company intends to and has sufficient resources to complete the project;
the Company has the ability to use or sell the software; and
the software will generate probable future economic benefits.

Development costs not meeting these criteria for capitalization are expensed as incurred.  

Amortization for intangibles is computed on an individual basis over the estimated economic life using the 
straight-line method as follows: 

Internally developed software 
Acquired software 
Customer trading relationships 
Tradename, Non-competition agreements 

5 years 
2 years 
5-10 years
5 years

Residual values and useful lives are reviewed at each reporting date. 

44 
 
CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Business combinations 

Business  combinations  are  accounted  for  by  applying  the  acquisition  method.  The  acquisition  method 
involves the recognition of the acquiree’s identifiable assets and liabilities, including contingent liabilities, 
regardless of whether they were recorded in the financial statements prior to acquisition. The acquiree’s 
identifiable  assets  and  liabilities  that  meet  the  conditions  for  recognition  under  IFRS  3  Business 
Combinations (“IFRS 3”), are recognized at their fair value at the acquisition date. 

The cost of an acquisition is measured as the aggregate of the consideration transferred, which is measured 
at acquisition date fair value. Transaction costs related to the acquisition are expensed as they are incurred. 

Any  contingent  consideration  to  be  transferred  by  the  acquirer  will  be  recognized  at  fair  value  at  the 
acquisition date. Subsequent changes to the fair value of the contingent consideration that is determined 
to be a financial asset or liability will be recognized in accordance with IFRS 9 Financial Instruments, at fair 
value through profit or loss. Contingent consideration that is classified as equity is not re-measured, and its 
subsequent settlement is accounted for within equity. 

Goodwill arising on acquisition is recognized as an asset that represents the excess of acquisition cost over 
the  fair  value  of  the  Company’s  share  of  the  identifiable  net  assets  of  the  acquiree  on  the  date  of  the 
acquisition.  Any  excess  of  identifiable  net  assets  over  the  acquisition  cost  is  recognized  in  net  income 
immediately after acquisition.   

Where goodwill forms part of a cash generating unit (“CGU”) and part of the operation within that unit is 
disposed of, the goodwill associated with the operation disposed of is included in the carrying amount of 
the operation when determining the gain or loss on disposal of the operation. Goodwill disposed of in this 
circumstance is measured based on the relative fair value of the operation disposed of and the portion of 
the CGU retained. 

If the initial accounting for a business combination is incomplete by the end of the reporting period in which 
the combination occurs, the Company reports provisional amounts for the items for which the accounting 
is incomplete. Those provisional amounts are adjusted during the measurement period, or additional assets 
or liabilities are recognized, to reflect new information obtained about facts and circumstances that existed 
at the acquisition date that, if known would have affected the amounts recognized at that time. 

The  measurement  period  may  be  up  to  one  year  from  the  acquisition  date.  Upon  conclusion  of  the 
measurement  period  or  final  determination  of  the  values  of  assets  acquired  and  liabilities  assumed 
whichever  occurs  first,  any  subsequent  adjustments  are  recorded  to  income  within  the  consolidated 
statement of operations. 

For a given acquisition, the Company may identify certain pre-acquisition contingencies as of the acquisition 
date  and  may  extend  its  review  and  evaluation  of  these  pre-acquisition  contingencies  throughout  the 
measurement period to obtain sufficient information to assess these contingencies as part of acquisition 
accounting, as applicable. 

45CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Provisions 

Provisions  are  recognized  when,  (a)  the  Company  has  a  present  obligation  (legal  or  constructive)  as  a 
result of a past event, and (b) it is probable that an outflow of resources embodying economic benefits will 
be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. 
Where the Company expects some or all of a provision to be reimbursed, for example under an insurance 
contract, the reimbursement is recognized as a separate asset but only when the reimbursement is virtually 
certain.  The expense relating to any provision is presented in the consolidated statement of income and 
comprehensive  income  net  of  any  reimbursement.    If  the  effect  of  the  time  value  of  money  is  material, 
provisions are discounted using a current pretax rate that reflects, where appropriate, the risks specific to 
the  liability.    Where  discounting  is  used,  the  increase  in  the  provision  due  to  the  passage  of  time  is 
recognized as a finance cost. 

No  liability  is  recognized  if  an  outflow  of  economic  resources  as  a  result  of  present  obligations  is  not 
probable. Such situations are disclosed as contingent liabilities unless the outflow of resources is remote.   

Restructuring provisions 

Provisions for legal disputes, onerous contracts or other claims are recognized when the Company has a 
present legal or constructive obligation as a result of a past event, it is probable that an outflow of economic 
resources will be required from the Company and amounts can be estimated reliably. The timing or amount 
of the outflow may still be uncertain.  

Restructuring  provisions  are  recognized  only  if  a  detailed  formal  plan  for  the  restructuring  exists  and 
management has either communicated the plan’s main features to those affected or started implementation. 
Provisions are not recognized for future operating losses.  

Holding and prepayment accounts 

Holding and prepayment accounts represent funds received from customers that are held in the functional 
currency of the Company on behalf of the customer, who has the unilateral right to transfer out or convert 
the funds at any time. Amounts are initially measured at fair value, net of any transaction costs directly 
attributable to the issuance of the instrument. 

Holding  and  prepayment  accounts  are  subsequently  measured  at  amortized  cost,  using  the  effective 
interest rate method. As at October 31, 2020, $1,595,364 related to these holding and prepayment accounts 
were included in accounts payable (2019 - $386,837). 

Share-based payments  

The Company's share option plan allows certain employees, directors and consultants to acquire shares of 
the Company.  Equity-settled share-based payments to employees and others providing similar services are 
measured at the fair value of the equity instruments at the grant date.  The fair value determined at the grant 
date of the equity-settled share-based payments is expensed on a graded vesting basis over the period 
during which the employee, director or consultant becomes unconditionally entitled to the equity instruments, 
based on the Company's estimate of equity instruments that will eventually vest.  At the end of each reporting 
period, the Company revises its estimate of the number of equity instruments expected to vest.  The impact 
of the revision of the original estimates, if any, is recognized in profit or loss such that the cumulative expense 
reflects the revised estimate, with a corresponding adjustment to equity reserves. 

46CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Financial instruments 

Financial assets and financial liabilities are recognized on the consolidated statement of financial position 
when the Company becomes a party to the contractual provisions of the financial instrument. The Company 
is required to initially recognize all of its financial assets and liabilities, including derivatives and embedded 
derivatives  in  certain  contracts,  at  fair  value.  Subsequent  measurement  of  financial  assets  and  financial 
liabilities is described below. 

Financial assets are derecognized  when the  contractual  rights to  the  cash  flows from the  financial asset 
expire, or when the financial asset and substantially all the risks and rewards are transferred. A financial 
liability is derecognized when it is extinguished, discharged, cancelled or expires. 

Classification and measurement of financial assets 

IFRS  9  provides  guidance  on  the  classification  and measurement  of  financial assets and  introduces  an 
‘expected credit loss’ model for the impairment of financial assets. IFRS 9 also contains new requirements 
on the application of a hedging model to align hedge accounting more closely with entities’ risk management 
activities.  

IFRS 9 includes a new classification and measurement approach for financial assets that considers the 
business model in which the assets are managed and their cash flow characteristics. Subsequent to initial 
recognition, financial assets are not reclassified unless the Company adopts changes in its business model 
in  managing  those  assets.  Financial  assets,  other  than  those  designated  and  effective  as  hedging 
instruments,  are  classified  into  the  following  categories:  amortized  cost;  fair  value  through  profit  or  loss 
(“FVTPL”); or fair value through other comprehensive income (“FVTOCI”). The adoption of IFRS 9 did not 
result in significant changes in the classification, measurement or carrying amount of financial assets. 

Classification and measurement of financial liabilities 

IFRS 9’s requirements for financial liabilities remains largely consistent compared to IAS 39. Subsequent 
to initial recognition, financial liabilities are measured at amortized cost using the effective interest method, 
except for derivatives and financial liabilities designated at FVTPL, which are carried subsequently at fair 
value with gains or losses recorded in the statement of income. The adoption of IFRS 9 did not result in 
significant changes in the classification, measurement or carrying amounts of financial liabilities.  

The Company’s financial assets and liabilities are classified and measured as follows:  

Cash 
Accounts receivable 
Restricted cash held in escrow 
Forward and option contract assets 
Accounts payable 
Contract liability  
Line of credit 
Contingent consideration 

Fair value through profit and loss  
Amortized cost 
Amortized cost 
Fair value through profit and loss 
Amortized cost  
Amortized cost 
Amortized cost 
Fair value through profit and loss 

Transaction costs other than those related to financial instruments classified as FVTPL or FVTOCI, which 
are expensed as incurred, are added to or deducted from the fair value of the financial asset or financial 
liability, as appropriate, on initial recognition and amortized using the effective interest method. 

47CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Impairment of financial assets  

IFRS 9’s impairment requirements use the ‘expected credit loss’ (“ECL”) model. The ECL model replaces 
IAS 39’s ‘incurred loss model’ and uses forward-looking information to recognize expected credit losses. 
Instruments within the scope of the new requirements included loans and other debt-type financial assets 
measured at amortized cost and FVOCI, trade receivables, contract assets recognized and measured under 
IFRS 15 and loan commitments and some financial guarantee contracts that are not measured at fair value 
through profit or loss. 

Under the new standard, the Company considers a wider range of information when assessing credit risk 
and  measuring  expected  credit  losses,  including  past  events,  current  conditions,  and  reasonable 
projections that impact the collectability of the future cash flows of the instrument. The adoption of IFRS 9 
and the ECL model had no impact on the Company’s consolidated financial statements.  

Accounts receivable 

The  Company  applies  a  simplified  approach  in  accounting  for  the  loss  allowance  for  receivables  and 
contract assets as lifetime expected credit losses. These consider the potential for default during the life of 
the financial instrument and are the expected shortfalls in contractual cash flows. To estimate the expected 
shortfall, the Company considers specific customers, historical information, external indicators and forward-
looking information. Due to the longstanding relationships with most of its customers, strong repayment 
history  and  the  short-term  nature  of  the  financial  assets,  the  loss  allowance  for  receivables  was  not 
impacted by the adoption of IFRS 9. 

Derivative financial instruments and hedge accounting 

Derivative financial instruments are accounted for at FVTPL, except for derivatives designated as hedging 
instruments in cash flow hedge relationships, which require a specific accounting treatment. To qualify for 
hedge  accounting,  the  hedging  relationship  must  meet  all  of  the  following  requirements:  there  is  an 
economic relationship between the hedged item and the hedging instrument; the effect of credit risk does 
not  dominate  the  value  changes  that  result  from  that  economic  relationship;  and  the  hedge  ratio  of  the 
hedging relationship is the same as that resulting from the quantity of the hedged item that the entity actually 
hedges and the quantity of the hedging instrument that the entity actually uses to hedge that quantity of 
hedged  item.  As  the  Company  does  not  apply  hedge  accounting,  the  consolidated  financial  statements 
were not impacted by the new hedging requirements under IFRS 9. 

Financial instruments recorded at fair value 

Financial instruments recorded at fair value in the consolidated statement of financial position are classified 
using a fair value hierarchy that reflects the significance of the inputs used in making the measurements.  The 
fair value hierarchy has the following levels: 






Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;
Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset
or liability, either directly or indirectly; and
Level 3: unobservable inputs for the asset or liability.

48CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Earnings per share 

The Company presents basic and  diluted  earnings  per  share data  for its  common shares,  calculated  by 
dividing the earnings attributable to common shareholders of the Company by the weighted average number 
of common shares outstanding during the period.  Diluted earnings per share is determined by adjusting the 
earnings  attributable  to  common  shareholders  and  the  weighted  average  number  of  common  shares 
outstanding for the effects of all dilutive warrants and options outstanding that may add to the total number of 
common shares.   

Income taxes 

Current income tax assets and liabilities comprise those obligations to, or claims from, fiscal authorities 
relating to the current or prior reporting period, that are unpaid at the consolidated statement of financial 
position date. 

Deferred  income  taxes  are  calculated  using  the  liability  method  on  temporary  differences.    Tax  losses 
available to be carried forward as well as other income tax credits are assessed for recognition as deferred 
tax assets. 

Deferred tax assets and liabilities are calculated at tax rates that are expected to apply to their respective 
period of realization, provided they are enacted or substantively enacted at the consolidated statement of 
financial position date.  This provision is not discounted.  Deferred tax liabilities are generally recognized in 
full,  although  IAS  12  Income  Taxes  (“IAS  12”)  specifies  limited  exemptions.    Deferred  tax  assets  are 
recognized to the extent that it is probable that they will be able to be offset against future taxable income. 

Management  bases  its  assessment  of  the  probability  of  future  taxable  income  on  the  Company's  latest 
approved forecasts, which are adjusted for significant non-taxable income and expenses and specific limits 
to the use of any unused tax loss or credit.  The specific tax rules in the numerous jurisdictions in which the 
Company  operates  are  also  carefully  taken  into  consideration.    If  a  positive  forecast  of  taxable  income 
indicates  the  probable  use  of  a  deferred  tax  asset,  that  deferred  tax  asset  is  recognized  in  full.    The 
recognition  of  deferred  tax  assets  that are subject  to  certain  legal  or  economic  limits  or  uncertainties  is 
assessed individually by management based on the specific facts and circumstances. 

Changes  in  deferred  tax  assets  and  liabilities  are  recognized  as  a  component  of  tax  expense  in  the 
consolidated statement of income and comprehensive income, except where they relate to items that are 
charged or credited directly to equity in which case the related deferred tax is  also charged or credited 
directly to equity. 

Accounting for government grants and assistance 

The  Canada  Emergency  Wage  Subsidy  (“CEWS”)  program  became  effective  for  periods  beginning  on 
March 15, 2020 to support organizations that have been significantly impacted by the COVID-19 pandemic. 
Under this program, EBC received a subsidy of up to 75% of qualified employees’ wages in each qualifying 
four-week period that it met certain tests for revenue reduction.  Through October 31, 2020 EBC qualified 
for  $745,190  in  grants  under  the  program,  of  which  $198,990  was  a  receivable  as  of  the  consolidated 
statement of financial position date.  The Canada Emergency Rent Subsidy (“CERS”) program became 
effective for rent periods beginning on September 27, 2020.  Under this program, EBC received a subsidy 
for up to 68% of qualified rent expenses. Through October 31, 2020 EBC qualified for $16,343, which was 
a  receivable  as  of  the  consolidated  statement  of  financial  position  date.    There  are  no  obligations, 
commitments or conditions associated with the programs that could create a requirement to repay all or a 
part of the grants.  The grant revenue has been recognized by the Company separately as other income 
within the statement of operations. 

49CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

2.

Accounting Policies (continued)

Through  October  31,  2020  the  Company  qualified  to  defer  $266,163  in  Social  Security  taxes.  Under 
sections  2302(a)(1)  and  (a)(2)  of  the  Coronavirus  Aid,  Relief  and  Economic  Security  Act  (“CARES”), 
employers may defer deposits of the employer's share of Social Security tax due during the "payroll tax 
deferral period" and payments of the tax imposed on wages paid during that period. The payroll tax deferral 
period commenced on March 27, 2020 and ends December 31, 2020. Repayment of the deferred amount 
is not required prior to December 31, 2021 and therefore is classified in ‘other long-term liabilities.’ 

Impairment testing of goodwill, other intangible assets and property, plant and equipment  

For impairment assessment purposes, assets are grouped at the lowest levels for which there are largely 
independent  cash  inflows  (cash-generating  units).  As  a  result,  some  assets  are  tested  individually  for 
impairment and some are tested at the cash-generating unit (“CGU”) level. Goodwill is allocated to those 
cash-generating units that are expected to benefit from synergies of a related business combination and 
represent the lowest level within the Company at which management monitors goodwill. CGUs to which 
goodwill has been allocated are tested for impairment at least annually. All other individual assets or cash-
generating units are tested for impairment whenever events or changes in circumstances indicate that the 
carrying amount may not be recoverable.  

An impairment loss is recognized for the amount by which the asset’s (or cash-generating unit’s) carrying 
amount exceeds its recoverable amount, which is the higher of fair value less costs of disposal and value-
in-use. To determine the value-in-use, management estimates expected future cash flows from each cash-
generating unit and determines a suitable discount rate in order to calculate the present value of those cash 
flows. The data used for impairment testing procedures are directly linked to the Company’s latest approved 
budget, adjusted as necessary to exclude the effects of future reorganizations and asset enhancements. 
Discount  factors  are  determined  individually  for  each  cash-generating  unit  and  reflect  current  market 
assessments  of  the  time  value  of  money  and  asset-specific  risk  factors.  Impairment  losses  for  cash-
generating units reduce first the carrying amount of any goodwill allocated to that cash-generating unit. Any 
remaining  impairment  loss  is  charged  pro  rata  to  the  other  assets  in  the  cash-generating  unit.  With  the 
exception  of  goodwill,  all  assets  are  subsequently  reassessed  for  indications  that  an  impairment  loss 
previously recognized may no longer exist. An impairment loss is reversed if the asset’s or cash-generating 
unit’s recoverable amount exceeds it carrying amount.  

3.

IFRS 16 ‘Leases’

IFRS 16 ‘Leases’ replaces IAS 17 ‘Leases’ along with three Interpretations (IFRIC 4 ‘Determining whether 
an  Arrangement  contains  a  Lease’,  SIC  15  ‘Operating  Leases-Incentives’  and  SIC  27  ‘Evaluating  the 
Substance of Transactions Involving the Legal Form of a Lease’). 

The adoption of this new Standard has resulted in the Company recognizing a right-of-use asset and related 
lease liability in connection with all former operating leases except for those identified as low-value or leases 
having substantive substitution rights. 

The new Standard has been applied using the modified retrospective approach, with the cumulative effect 
of  adopting  IFRS  16  being  recognized  in  equity  as  an  adjustment  to  the  opening  balance  of  retained 
earnings for the current period. Prior periods have not been restated. 

The Company has elected not to include initial direct costs in the measurement of the right-of-use asset for 
operating leases in existence at the date of initial application of IFRS 16, being November 1, 2019. At this 
date, the Company has also elected to measure the right-of-use assets at an amount equal to the lease 
liability adjusted for any prepaid or accrued lease payments that existed at the date of transition. 

50CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

3.

IFRS 16 ‘Leases’ (continued)

Instead of performing an impairment review on the right-of-use assets at the date of initial application, the 
Company has relied on its historic assessment as to whether leases were onerous immediately before the 
date of initial application of IFRS 16. 

On  transition,  for  leases  of  low-value  assets  the  Company  has  applied  the  optional  exemptions  to  not 
recognize  right-of-use  assets  but  to  account  for  the  lease  expense  on  a  straight-line  basis  over  the 
remaining lease term. 

On transition to IFRS 16 the weighted average incremental borrowing rate applied to all lease liabilities 
recognized under IFRS 16 was 5.0%. 

The Company has applied historical experience in determining the estimated lease terms when considering 
options to extend and terminate leases. 

The following is a reconciliation of the financial statement line items from IAS 17 to IFRS 16 at November 
1, 2019: 

Right-of-use-assets 
Lease liabilities 
Total 

Carrying Amount at 
October 31,2019

Remeasurement 

IFRS 16 carrying amount 
at November 1, 2019

$ 
-
-
-

$ 
5,481,031
(6,092,927)
(611,896)

$ 
5,481,031 
(6,092,927) 
 (611,896) 

The  following  is  a  reconciliation  of  total  operating  lease  commitments  at  October  31,  2019  to  the  lease 
liabilities recognized at November 1, 2019: 

Total operating lease commitments disclosed at October 31, 2019
Recognition exemptions: 

Leases with substantive substitution rights
Leases with remaining lease term of less than 12 months

Variable lease payments not recognized
Other minor adjustments relating to commitment disclosers

(1,795,241) 
(149,864) 
(2,223,340) 
-  

Reasonably certain extension options 
Operating lease liabilities before discounting
Discounted using incremental borrowing rate
Operating lease liabilities 

Foreign currency translation 
Total Lease liabilities recognized under IFRS 16 at November 1, 2019

6,306,225 

(4,168,444)
5,062,692 
7,200,473 
(1,054,857)
6,145,616 

(52,689)
6,092,927 

Additional information with respect to the IFRS 16 changes can be found in Note 11. 

51CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

4.

Significant management judgment in applying accounting policies and estimation uncertainty

When preparing the consolidated financial statements, management undertakes a number of judgments, 
estimates and assumptions about recognition and measurement of assets, liabilities, income and expenses. 
The actual results may differ from judgments, estimates and assumptions made by management, and will 
seldom equal the estimated results. 

The judgments, estimates and assumptions applied in the consolidated financial statements, including the 
key sources of estimation uncertainty, have been updated based on information at October 31, 2020 and 
with particular respect to the analysis of potential impairment of the Company’s assets and its ability to 
continue as a going concern. 

When  preparing  the  financial  statements,  management  makes  a  number  of  judgments,  estimates  and 
assumptions about the recognition and measurement of assets, liabilities, income and expense.  

Significant management judgment 

The following are significant management judgments in applying the accounting policies of the Company 
and have the most significant effect on the financial statements: 

Carrying value of internally developed software 

The  Company  makes  significant  judgments  about  the  value  of  its  proprietary  software,  www.ceifx.com. 
Once the scope of a project is deemed technologically feasible, the Company capitalizes costs incurred for 
the planning, development, and testing phases of modules developed within its software.  Subsequent to 
the  completion  of  the  software  development  cycle,  each  module  is  amortized  over  its  estimated  useful 
economic life, which has been assessed as a period of five years.  Costs relating to software maintenance, 
regular software updates, and minor software customizations are expensed as incurred.  The Company 
reviews completed software modules within www.ceifx.com for impairment on an ongoing basis.   

Income taxes and recoverability of potential deferred tax assets   

In  assessing  the  probability  of  realizing  income  tax  assets  recognized,  management makes  estimates 
related  to  expectations  of  future  taxable  income,  applicable  tax  planning  opportunities,  intercompany 
allocations in accordance with its transfer pricing policy, expected timing of reversals of existing temporary 
differences and the likelihood that tax positions taken will be sustained upon examination by applicable tax 
authorities.  In  making  its  assessments,  management  gives  additional  weight  to  positive  and  negative 
evidence that can be objectively verified. Estimates of future taxable income are based on forecasted cash 
flows from operations and the application of existing tax laws in each jurisdiction. The Company considers 
whether relevant tax planning opportunities are (i) within the Company’s control, (ii) feasible, and (iii) within 
management’s  ability  to  implement.  Examination  by  applicable  tax  authorities  is  supported  based  on 
individual facts and circumstances of the relevant tax position examined in light of all available evidence. 
Where applicable tax laws and regulations are either unclear or subject to ongoing varying interpretations, 
it is reasonably possible that changes in these estimates can occur that materially affect the amounts of 
income tax assets recognized. Also, future changes in tax laws could limit the Company from realizing the 
tax benefits from the deferred tax assets. The Company reassesses unrecognized income tax assets at 
each reporting period. 

Impairment of financial assets 

All financial assets except for those at FVTPL are reviewed for impairment at least at each reporting date to 
identify whether there is any objective evidence that a financial asset or group of financial assets is impaired. 

52CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

4.
(continued)

Significant  management  judgment  in  applying  accounting  policies  and  estimation  uncertainty

Impairment of non-financial assets 

In  the  determination  of  carrying  values  and  impairment  charges,  management  looks  at  the  higher  of 
recoverable amount or fair value less costs to sell (in the case of non-financial assets) and at objective 
evidence, for a significant or prolonged decline of fair value on financial assets indicating impairment. These 
determinations and their individual assumptions require that management make a decision based on the 
best available information at each reporting period. The Company reviews property and equipment and 
intangible assets for impairment whenever events or changes in circumstances indicate that the carrying 
value may not be recoverable. 

Goodwill is tested for impairment at least annually and at other times when such indicators exist. 

Estimation uncertainty 

Estimates and underlying assumptions are reviewed on an ongoing basis.  Information about estimates and 
assumptions that have the most significant effect on recognition and measurements of assets, liabilities, 
income and expenses is provided below.  Actual results may be substantially different.  

Share-based payments 

Management  determines  the  overall  expense  for  share-based  payments  using  market-based  valuation 
techniques. The fair value of the market-based and performance-based share awards are determined at 
the date of grant using generally accepted valuation techniques. The determination of the most appropriate 
valuation  model  is  dependent  on  the  terms  and  conditions  of  the  grant.    Assumptions  are  made  and 
judgment used in applying valuation techniques. These assumptions and judgments include estimating the 
future volatility of the stock price, expected dividend yield, future employee turnover rates, future employee 
stock  option  exercise  behaviors  and  corporate  performance.  The  assumptions  and  models  used  for 
estimating fair value for share-based payment transactions are disclosed in Note 18.  Such judgments and 
assumptions are inherently uncertain. Changes in these assumptions affect the fair value estimates. 

Depreciation and amortization expense 

The Company's property and equipment and intangible assets are depreciated and amortized over their 
estimated useful economic lives. Useful lives are based upon management's best estimates of the length 
of  time  that  the  assets  will  generate  revenue,  which  is  reviewed  at  least  annually  for  appropriateness. 
Changes to these estimates can result in variations in the amounts charged for depreciation or amortization 
and in the assets' carrying amounts. 

Fair value measurement 

Management uses valuation techniques to determine the fair value of certain financial instruments (where 
active market quotes are not available). This involves developing estimates and assumptions consistent 
with how market participants would price the instrument. Management bases its assumptions on observable 
data  as  much  as  possible,  but  this  is  not  always  available.  In  that  case  management  uses  the  best 
information available. Estimated fair values may vary from the actual prices that would be achieved in an 
arm’s length transaction at the reporting date. 

53CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

4.
(continued)

Significant  management  judgment  in  applying  accounting  policies  and  estimation  uncertainty

Contingencies 

The Company is subject to contingencies that are not recognized as liabilities because they are either: 





possible  obligations  that  have  yet  to  be  confirmed  whether  the  Company  has  a  present
obligation that could lead to an outflow of resources embodying economic benefits; or
present obligations that do not meet recognition criteria because either it is not probable that
an outflow of resources embodying economic benefits will be required to settle the obligation,
or a sufficiently reliable estimate of the amount of the obligation cannot be made.

Refer to Note 5 and Note 24.   

5.

Acquisitions

5(a). Denarius Financial Group Inc. 

On July 29, 2020 the Company’s wholly-owned subsidiary, Exchange Bank of Canada (“EBC”), acquired 
certain assets of Denarius Financial Group Inc. (“DFG”), a payments business operating in the province of 
Quebec for approximately 22 years. The assets that EBC acquired included a total of approximately 450 
corporate customers that are engaged in international payments. 6 employees were retained and employed 
in EBC’s Montreal Office. The Company determined that this acquisition met the definition of a business 
and accounted for the transaction as a business combination under the acquisition method of accounting in 
accordance with IFRS 3 Business Combinations.  

EBC paid $2,748,290 (CAD 3,660,000) in cash on closing, and EBC’s parent company Currency Exchange 
International (“CXI”) issued 18,000 fully vested stock options to the shareholders of the vendor on the date 
of  acquisition.  In  addition,  there  are  two  contingent  payments  of  up  to  a  maximum  of  $375,432  (CAD 
500,000) each and payable on the first and second anniversary after closing. The additional payments will 
be  based  on  the  amount  of  revenue  generated  from  the  customer  trading  relationships  acquired.  The 
Company  has  estimated  the  likelihood  of  future  revenues  to  determine  the  estimated  contingent 
consideration. Management had estimated these payments for the first and second anniversary at $343,894 
(CAD 457,998) and $359,666 (CAD 479,003) respectively, for total contingent consideration of $727,130 
(CAD 968,392). The Company allocated this contingent consideration to customer trading relationships.  

An  increase  (decrease)  in  the  estimate  of  the  amount  of  revenue  generated  from  the  customer  trading 
relationships acquired of +/- 10% would not affect the fair value of the contingent consideration.  

Assets assumed in the acquisition have been recorded at their fair values as at the date of acquisition. Due 
to  the  timing  of  this  acquisition,  these  amounts  were  provisional  and  subject  to  change  at  July  31,  2020. 
Subsequently,  the  Company  completed  its  measurement  process  once  the  necessary  information  was 
obtained.   

It was determined that the fair value of the purchase price was overstated by $23,570 (CAD 31,391) at July 
31, 2020 as a result of a reduction in the long-term contingent consideration due to a change in estimate as 
at the date of acquisition related to the discount rate applied. In addition, there was a reallocation of the value 
of customer relationships by $923,105 (CAD 1,229,391).  This was offset by an increase in the fair value of 
the non-compete agreements and implied goodwill.  The final fair value of these intangibles at the date of 
acquisition  was  $3,430,402  (CAD  4,568,609).    The  final  purchase  price  of  Denarius  acquisition  was 
$3,483,615 (CAD 4,639,481).   

54CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

5.

Acquisitions (continued)

The  provisional  purchase  price  allocation  (“PPA”),  adjustments  and  final  allocation  of  the  purchase 
consideration with the fair value of net assets acquired is as follows: 

USD

CAD 

Provisional PPA 
Net tangible asset 
Trade name 
Unpatented technology 
Customer relationships 
Non-compete agreements 
Implied goodwill 
Total assets acquired at July 31, 2020

Provisional Purchase Consideration
Cash  
Stock Options 
Contingent Consideration 
Contingent Consideration - long term 
Total consideration at July 31, 2020 

PPA allocation adjustments 
Customer relationships 
Non-compete agreements 
Implied goodwill 
Total adjustments at October 31, 2020

Contingent Consideration - long term 
Total adjustments at October 31, 2020

Final PPA allocation 
Net tangible asset 
Trade name 
Unpatented technology 
Customer relationships 
Non-compete agreements 
Implied goodwill 
Balance at October 31, 2020 

Final Purchase Consideration 
Cash  
Stock Options 
Contingent Consideration 
Contingent Consideration - long term 
Balance at October 31, 2020 

5,158 
37,543 
10,512 
3,153,627 
225,259 
75,086 
3,507,185

2,748,290
31,765 
359,666 
367,464 
3,507,185

(923,105)
76,588 
822,947
(23,570)

(23,570)
(23,570)

5,158
37,543 
10,512 
2,230,522 
301,847 
898,033 
3,483,615

2,748,290
31,765 
359,666 
343,894 
3,483,615

6,872 
50,000 
14,000 
4,200,000 
300,000 
100,000 
4,670,872 

3,660,000 
42,480 
479,003 
489,389 
4,670,872 

(1,229,391)
102,000 
1,096,000 
(31,391)

(31,391)
(31,391)

6,872 
50,000 
14,000 
2,970,609 
402,000 
1,196,000 
4,639,481 

3,660,000 
42,480 
479,003 
457,998 
4,639,481 

The consolidated statements of operations and comprehensive (loss) income for the year ended October 31, 
2020 include $288,234 (CAD 383,870) in revenue, and $446,259 (CAD 594,328) in expenses for a net pre-
tax loss of $158,025 (CAD 210,458)  from the Denarius business after the date of acquisition.  Expenses 
include  legal  and  professional  fees  associated  with  the  transaction  of  $172,801  (CAD  230,136)  and 
amortization of $123,107 (CAD 163,954).  

5(b).  eZforex.com, Inc. 

On September 6, 2019  the Company completed a share acquisition  of eZforex.com,  Inc. (“eZforex”). The 
Company acquired 100% of the issued and outstanding shares of eZforex in exchange for cash consideration 
of $4,180,993.  

55CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

5.

Acquisitions (continued)

The  Company  determined  that  this  acquisition  met  the  definition  of  a  business  and  accounted  for  the 
transaction as a business combination using the acquisition method of accounting in accordance with IFRS 3 
Business Combinations. Assets assumed in the acquisition have been recorded at their fair values as at the 
date of acquisition.  The excess of the consideration transferred over the fair value of the assets acquired has 
been included in goodwill.   

The acquisition is expected to contribute to the profitability of the Company through key customer contracts 
acquired and synergies identified and expected to be realized in the elimination of redundant expenditures 
including staff and overheads.  In determining the fair market value of the assets acquired, synergies are not 
factored  in  in  order  to  assess  a  fair  market  participant  value.  As  a  result,  goodwill  was  created  which 
represents the synergistic benefits to be realized by the Company starting immediately following acquisition. 
The goodwill acquired is not expected to be deductible for tax purposes. 

The allocation of the purchase consideration and the fair value of net assets acquired is as follows: 

Net working capital, including cash 
Computer software 
Trade name 
Customer trading relationships 
Non-compete agreements 
Deferred tax liability 
Goodwill 
Consideration paid 

$954,377 
90,000 
470,000 
1,910,000 
200,000 
(681,703) 
1,238,319 
$4,180,993 

6.

Segments

The Company operates in the United States and Canada.  The Company’s revenue from external customers 
and information about its assets by geographical location and product line are detailed below: 

Year ended October 31, 2020
Year ended October 31, 2019

Revenues by Geography
United States
19,601,984
35,137,626

Canada
5,411,439
6,646,417

Total 
25,013,423 
41,784,043 

Revenues by Product Line

Year ended October 31, 2020
Year ended October 31, 2019

Banknotes
21,595,790
39,144,401

Payments
3,417,633
2,639,642

Total 
25,013,423 
41,784,043 

56CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

6.

Segments (continued)

Assets 

Cash 

At October 31, 2020 

At October 31, 2019 

United 
States
$ 

Canada 

Total  

$ 

$ 

United 
States
$ 

Canada 

Total 

$ 

$ 

39,322,593 

19,988,960  59,311,553 

37,760,599  25,113,274  62,873,873 

Accounts receivable 

5,187,707 

723,656 

5,911,363 

4,961,794 

5,581,458  10,543,252 

Restricted cash held in escrow 

Other current assets 

Property and equipment 

581,693 

572,830 

430,284 

2,381,781 

2,963,474 

644,657 

-

644,657

537,982 

1,110,812 

1,001,960 

268,143 

1,270,103

443,359 

873,643 

904,475 

648,466 

1,552,941

3,307,050 

2,631,850 

5,938,900 

3,692,019 

218,730 

3,910,749

Intangible assets 

Goodwill 

Other assets 

Forward and option contracts  

Right-of-use assets  

2,358,751 

2,030,340 

4,389,091 

Income taxes receivable 

1,829,664 

-

1,829,664

1,309,700 

898,033 

2,207,733 

1,238,319 

103,187 

55,232 

-

37,215 

103,187

92,447

101,686 

-

-

1,238,319

101,686

         -

              -   

 - 

 -

 -  

 -   

-

 - 

 -

Net deferred tax asset 

805,307 

221,344 

1,026,651

368,399 

224,002 

592,401 

Total assets 

55,863,998  

29,894,520  

85,758,518 

50,663,529  32,066,187  82,729,716 

7.

Cash

Included within cash of $59,311,553 at October 31, 2020 (October 31, 2019 - $62,873,873) are the 
following balances: 

Cash held in transit, vaults, tills and consignment locations 
Cash deposited in bank accounts in jurisdictions in which 
the Company operates 
Total 

At October 31, 2020 
$ 
34,340,751 

At October 31, 2019 
$ 
49,714,265 

24,970,802 

59,311,553 

13,159,608 

62,873,873 

8.

Restricted Cash Held in Escrow

Certain of the Company's secured transactions and derivative contracts require the Company to post cash 
collateral or maintain minimum cash balances in escrow.  The foreign currency forward contracts can be 
closed immediately resulting in the collateral being liquidated.  The Company has also been required to post 
the collateral associated with its new credit facility with Desjardins Group (see Note 14). At October 31, 2020 
the Company had cash collateral balances of $2,963,474, represented by $1,461,747 (October 31, 2019 - 
$644,657) being held as collateral on forward contracts and $1,501,727 (October 31, 2019 - $Nil) being held 
on collateral on the Desjardins credit facility. These balances are reflected as restricted cash held in escrow 
in the consolidated statements of financial position. 

57CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

9.

Property and Equipment and Impairment of Asset

The Company has applied IAS 36 Impairment of Assets to ensure the assets are carried at no more than 
their recoverable amount (see Note 21). Property and equipment consisted of the following: 

Cost 

Balance, October 31, 2018 

Additions  

Disposals 

Net exchange differences 

Balance, October 31, 2019 

Additions  

Disposals (Note 21) 

Vehicles 

Computer 
equipment

Furniture and 
equipment

Leasehold 
improvements 

Total

$ 

81,239 

17,723 

(32,988) 

-

$

408,305 

326,611 

 - 

432

$

859,348 

179,542 

- 

405 

$ 

2,213,576 

681,561 

 -  

3,666 

$

3,562,468 

1,205,437 

(32,988)

4,503 

65,974 

735,348 

1,039,295 

2,898,803 

4,739,420 

Net exchange differences 

-

(1,646)

Balance, October 31, 2020 

65,974 

766,503

Vehicles 

Computer 
equipment

2,628 

(2,628) 

32,801 

-

32,375

(654)

(4,055)

63,762  

131,566

(244,504) 

(247,786)

(8,372) 

(14,073)

1,066,960
Furniture and 
equipment

              2,709,690  

            4,609,127

Leasehold 
improvements 

Total

Depreciation 

Balance, October 31, 2018 

Additions  

Disposals 

Net exchange differences 

Balance, October 31, 2019 

  $   

51,287 

13,473 

(19,952) 

-

 $  

292,432 

104,306 

 - 

266

 $  

633,436 

169,055 

- 

542 

  $   

1,594,939 

345,953 

 -  

742 

 $  

2,572,094 

632,787 

(19,952)

1,550 

44,808 

397,004 

803,033 

1,941,634 

3,186,479 

Additions  

12,321 

159,338 

132,977 

Impairment of asset (Note 21) 

Disposals (Note 21) 

Net exchange differences 

- 

(872) 

(7)

-

-

(1,085)

-

(496)

(7,434)

368,376  

120,926  

673,012 

120,926 

(232,603)

(233,971)

(2,436)

(10,962)

Balance, October 31, 2020 

56,250 

555,257 

Vehicles 

Computer 
equipment

928,080 
Furniture and 
equipment

              2,195,897  

            3,735,484

Leasehold 
improvements 

Total

Carrying amounts 

  $   

 $  

 $  

  $   

 $  

Balance, October 31, 2019 

21,166 

338,344 

236,262 

957,169 

1,552,941 

Balance, October 31, 2020 

9,724 

211,246

138,880

513,793  

873,643

58CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

10.

Goodwill and Intangible Assets

Intangible assets comprise the Company's internally developed software (“CEIFX”) and its related modules 
as well as software and customer trading relationships acquired through an asset purchase transaction as 
well as the purchase of eZforex and DFG (see Note 5).  Amortization for intangibles is computed on an 
individual basis over the estimated useful life using the straight-line method as follows: 

Internally developed software 
Acquired software 
Customer trading relationships 
Tradename, Non-compete agreements 

5 years 
2 years 
5-10 years
5 years

Internally 
developed 
software 

Acquired 
software
$

$ 

2,241,771 

480,000 

526,260 

93,161

(217)

-

Customer 
trading 
relationships

Trade Name, 
Non-Compete 
& Unpatented 
Tech Cost

Goodwill 

Total

$

3,288,283 

1,910,000

 - 

$

$ 

-
670,000

-  
1,238,319 

-

-  

$

6,010,054 

4,437,740

(217) 

2,767,814 

573,161 

5,198,283 

670,000 

1,238,319 

10,447,578 

396,489 

        1,435 

2,216,211 

347,657

963,652 

3,925,441

(3,202) 

-

14,311

2,245 

5,762 

19,116 

3,161,101 

    574,596 

7,428,805 

Internally 
developed 
software 

Acquired 
software
$

 $  

Customer 
trading 
relationships

$ 

1,090,916 

480,000 

3,014,260 

1,019,902
Trade Name, 
Non-Compete 
& Unpatented 
Tech Cost

$ 

-

378,823 

6,750 

292,098 

19,800 

488 

-

15,375

-

1,470,227 

486,750 

3,321,733 

19,800 

533,110 

      45,000 

236,000 

134,000 

(2,800) 

           919 

358 

405 

2,000,537 

    532,669 

3,558,091 

154,205 

2,207,733 

            14,392,135

Goodwill 

Total

 $  

-  

-  

-  

-

-  

-  

-

$ 

4,585,176 

697,471 

15,863 

5,298,510

948,110

(1,118)

6,245,502

Internally 
developed 
software 

Acquired 
software

  $   

$ 

Customer 
trading 
relationships

Trade Name, 
Non-Compete 
& Unpatented 
Tech Cost

Goodwill 

Total

 $  

 $  

  $   

1,297,587 

86,411 

1,876,550 

650,200 

1,238,319 

1,160,564 

41,927 

3,870,714 

865,697 

2,207,733 

 $  

5,149,068 

8,146,633 

Cost 
Balance, October 31, 
2018 
Additions 
Net exchange 
differences 
Balance, October 31, 
2019 

Additions 
Net exchange 
differences 
Balance, October 31, 
2020 

Amortization 
Balance, October 31, 
2018 

Amortization 
Net exchange 
differences 
Balance, October 31, 
2019 

Amortization 
Net exchange 
differences 
Balance, October 31, 
2020 

Carrying amounts 
Balance, October 31. 
2019 
Balance, October 31, 
2020 

59 
CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

10.

Goodwill and Intangible Assets (continued)

The movements in the net carrying amount of goodwill are as follows: 

Gross carrying amount 

Balance October 31, 2019
Adjustment to the fair value of the eZforex.com 
goodwill on acquisition 

Acquired through business combination with DFG

Balance October 31, 2020

Accumulated impairment

Balance October 31, 2019

Impairment loss recognized

Balance October 31, 2020

October 31, 2020 

$ 

1,238,320 

 71,380 

898,033 

2,207,733 

-   

    -   

-   

Carrying amount at October 31, 2020

2,207,733 

Impairment testing 

There were no indicators of impairment at October 31, 2020 or 2019. The Company performs an annual 
impairment test; however, no test was performed in fiscal 2019 as the goodwill arose from the acquisition 
which occurred in Q4 2019 (see Note 5b). 

For the purpose of annual impairment testing, goodwill is allocated to the cash generating units expected 
to benefit from the synergies of the business combinations in which the goodwill arises as set out below 
and is compared to its recoverable value. 

Goodwill allocated to cash generating units 
eZforex 
Denarius 
Total 

Recoverable amount of cash generating units
eZforex 
Denarius 

October 31, 2020 
$ 
1,309,700 
898,033 
2,207,733 

October 31, 2020 
$ 
5,174,373 
5,136,689 

The  recoverable  amount  of  each  cash  generating  unit  (“CGU”)  was  determined  based  on  value-in-use 
calculations, covering a detailed three-year forecast, followed by an extrapolation of expected cash flows 
for the remaining useful lives using a declining growth rate determined by management. The present value 
of the expected cash flows of each CGU is determined by applying a suitable discount rate reflecting current 
market assessments of the time value of money and risks specific to the CGU. 

eZforex 
Denarius 

Growth Rates

Discount Rates 

October 31, 2020
2%
2%

October 31, 2020 
20% 
20% 

60CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

10.

Goodwill and Intangible Assets (continued)

Growth rates 

The  growth  rates  reflect  management’s  best  estimate  of  the  average  long-term  growth  rates  from  the 
product mix and industry of the cash generating units. The growth rates are in-line with general standards 
and are conservative in nature when compared to historical growth rates due to potential uncertainty. 

Discount rates 

The discount rates are pre-tax rates and reflect appropriate adjustments relating to market risk and specific 
risk factors of each cash generating unit. 

Cash flow assumptions 

The key cash flow assumptions are based on the expected margins of each cash generating unit, which 
have been determined based on a combination of past experience in the markets in which the Company 
operates as well as historical information and the expected growth in the forecast period for the specific 
cash  generating  units.  The  Company’s  management  believes  that  this  is  the  best  available  input  for 
forecasting  these  markets.  Cash  flow projections  reflect  profit  margins achieved  immediately  before  the 
most recent budget period as well as those utilized to value the recent acquisitions to which goodwill relates. 
No material efficiency improvements have been taken into account.  

Other  than  the  considerations  described  in  determining  the  recoverable  amount  of  the  cash  generating 
units described above, there are no other key assumptions.  

11.

Leases

Lease liabilities are presented in the statement of financial position as follows: 

Current lease liabilities 
Non-current lease liabilities 
Total 

October 31, 2020 
$ 
1,749,727 
3,455,107 
5,204,834 

October 31, 2019 
$ 
- 
- 
- 

The Company has leases for corporate offices as well as its retail store locations.  With the exception of 
short-term leases and leases of low-value underlying assets, each lease, meeting the definition under IFRS 
16, is reflected on the statements of financial position as a right-of-use asset and a lease liability. Variable 
lease payments which do not depend on an index or a rate (such as lease payments based on a percentage 
of Company sales) are excluded from the initial measurement of the lease liability and asset. The Company 
classifies its right-of-use assets in a consistent manner to its property, plant and equipment (see Note 9). 

Each lease generally imposes a restriction that, unless there is a contractual right for the Company to sublet 
the asset to another party, the right-of-use asset can only be used by the Company. Leases are either non-
cancellable or may only be cancelled by incurring a substantial termination fee. Some leases contain an 
option  to  extend  the  lease  for  a  further  term.  The  Company  is  prohibited  from  selling  or  pledging  the 
underlying  leased  assets  as  security.  For  leases  over  corporate  offices  and  retail  store  locations,  the 
Company must keep those properties in a good state of repair and return the properties in their original 
condition at the end of the lease.  

61CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

11.

Leases (continued)

The  table  below  describes  the  nature  of  the  Company’s  leasing  activities  by  type  of  right-of-use  asset 
recognized on balance sheet: 

Right-of-use asset 

No of right-of-
use assets 
leased 

Range of 
remaining 
term 

Average 
remaining 
lease term 

No of 
leases with 
extension 
options 

No of 
lease with 
options to 
purchase 

No of leases 
with variable 
payments 
linked to an 
index 

No of leases 
with 
termination 
options 

Equipment 

Corporate offices 

Retail store locations 

Total 

1 

11 

20 

32 

4 years 

0-13 years

0-7 years

0-13 years

3 

4 

1 

2 

1 

5 

1 

7 

   -   

    -   

    -   

    0 

     -    

     -    

      -    

    0 

     -   

     -  

  1 

     1 

The lease liabilities are secured by the related underlying assets. Future minimum lease payments at 
October 31, 2020 were as follows: 

Within 1 year 

1-2 years

2-3 years

3-4 years

4-5 years

After 5 years

Total

Lease payments 
Finance charges 
Net PV 

1,943,911 
  194,315 
1,749,596 

1,057,761 
  132,477 
  925,284

554,976 
106,145 
448,831 

418,154 
89,831 
328,323 

388,546 
75,824 
312,722 

1,671,417 
   231,339 
1,440,078 

6,034,765
 829,931
5,204,834

The Company has elected not to recognize a lease liability for short term leases (leases with an expected 
term of 12 months or less) or for leases of low value assets. In addition, the Company has not recognized 
a right-of-use asset or lease liability with respect to leases identified where the lessor was determined to 
have substantive substitution rights. Payments made under such leases are expensed on a straight-line 
basis. In addition, certain variable lease payments are not permitted to be recognized as lease liabilities 
and are expensed as incurred. 

The expense relating to payments not included in the measurement of the lease liability is as follows: 

Leases with substantial substitution rights
Short-term leases 

Variable lease payments 

Total 

Year ended

October 31, 2020 

October 31, 2019 

$ 

608,314 

187,196 

328,969 

1,124,479 

$ 

 -  

- 

- 

- 

At October 31, 2020, the Company was committed to short-term leases and the total commitment at that 
date was $187,196. Through October 31, 2020 rent abatements of $281,334 were recorded as a reduction 
to rent expense in accordance with the practical expedient for lessees under IFRS 16, as they are a 
direct  consequence  of  the  COVID-19  pandemic.  These  abatements  were  related  to  certain  retail 
locations that were required to close in response to state or local orders during the pandemic. At October 
31, 2020 the Company recorded restructuring expenses of $222,039 related to lease impairment on 3 
retail store locations and 2 corporate offices as the consequence of COVID-19 pandemic (see Note 21).  

This is included in restructuring and impairment expenses in the consolidated statement of operations. 

62CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

11.

Leases (continued)

Total cash outflow for leases for the year ended October 31, 2020 was $2,288,112. 

Additional information on the right-of-use assets by class of assets is as follows: 

Carrying Amount 

Depreciation 
Expense

Impairment 

$ 

4,528 

2,452,245 

1,932,318 

4,389,091 

$ 

1,873 

597,779 

1,382,822 

1,982,474 

$ 

-

86,326 

135,713 

222,039 

Equipment 

Corporate offices 

Retail store locations 

Total right-of-use assets 

12.

Income Taxes

The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and 
liabilities as of October 31, 2020 and 2019 consist of the following: 

Deferred tax assets 
Accrued expenses 
Stock based compensation 
Other 
Net property and equipment 
Net leasing assets 
Net intangible assets 
Net operating loss 
Total deferred tax assets 
Deferred tax liabilities 
Net property and equipment 
Net intangible assets 
Other 
Total deferred tax liabilities 
Net deferred tax asset 

October 31, 2020 
$ 

October 31, 2019 
$ 

187,782 
669,675 
13,721 
103,083 
158,598 
110,744 
308,918 
1,552,521 

(131,069) 
(345,906) 
(48,895) 
(525,870) 
1,026,651 

    308,632 
            525,503 
185,964 

      -   
      -   
      -   

          1,020,099 

            (129,004) 
       (298,692) 

      -   

(427,696) 
         592,403 

Reconciliation of the provision for income taxes to the amount calculated using the Company’s statutory 
tax rate for the year ended October 31, 2020 and 2019 are as follows: 

Income before taxes 
Statutory tax rate 
Tax expense at statutory rate 
Recovery on exercise of director and employee stock options 
Foreign tax rate adjustment 
Other non-deductible differences  
Initial recognition of right-of-use assets 
Research and development tax credits related to prior years  
Benefit not recognized on EBC operating losses 
Income tax (benefit) expense 

October 31, 2020 
$ 
(10,342,726) 
26.53% 
(2,744,244) 
-
-
163,975 
(110,207) 
(121,883) 
     993,662 
(1,818,697) 

October 31, 2019 
$ 
4,457,905 
25.53% 
1,138,103 
(2,283)
474,741
12,624 
      -
      -
      -
            1,623,185 

63CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

12.

Income Taxes (continued)

The enacted tax rates in the United States of 21% (2019 - 22%) and Canada of 26.5% (2019 – 26.5%) 
where the Company operates are applied in the in the tax provision calculation.   

The Company did not recognize a benefit related to net operating losses incurred in the year-ended October 
31,  2020,  in  its  Canadian  subsidiary,  Exchange  Bank  of  Canada,  due  to  uncertainty  as  to  its  ability  to 
generate  future  taxable  income  against  which  the  losses  may  be  applied.    The  estimated  benefit  not 
recognized, based on the statutory tax rate in effect on the reporting date is $993,662.  The losses may be 
carried forward for up to twenty years. 

The provision for income taxes for the year ended October 31, 2020 and 2019 consists of the following: 

Current tax expense 
Deferred tax expense 
Income tax (expense) benefit

October 31, 2020
$
(1,382,079)
(436,618)
(1,818,697)

October 31, 2019 
$
2,140,029 
   (516,844) 
       1,623,185 

13.

Seasonality of Operations and Impact of Global Pandemic

Seasonality is reflected in the timing of when foreign currencies are in greater or lower demand.  In a normal 
operating year there is some seasonality to the Company's operations with higher commissions generally 
from March until September and lower commissions from October to February.  This coincides with peak 
tourism seasons in North America when there are generally more travelers entering and leaving the United 
States and Canada.   

On March 11, 2020 the World Health Organization officially declared COVID-19, the disease caused by a 
novel coronavirus (“COVID-19“), a pandemic.  The spread of COVID-19 has severely impacted many local 
economies  around  the  globe.  In  many  countries,  including  Canada  and  the  United  States  of  America, 
businesses have been forced to cease or limit operations for long or indefinite periods of time. Measures 
have been taken to contain the spread of the virus, including travel bans, quarantines, social distancing, 
and closures of nonessential services. These measures have triggered significant disruptions to business 
worldwide, resulting in reduced economic activity.  

In response to measures implemented to curtail the effects of COVID-19, the Company closed all of its 
retail locations on or around March 24, 2020 and began to re-open stores in May 2020.  Certain locations 
that re-opened were subsequently closed again due to a resurgence of COVID-19 in their respective states.  
The Company chose to permanently close 11 of its branches, reducing its total number of locations to 35 
at October 31, 2020, and eliminating 66 employees.  This resulted in lease and asset impairment charges 
of $664,647 and other restructuring charges of $407,825 in the year ending October 31, 2020 (2019 - $nil) 
(see Note 21).  In addition, many of the Company’s commercial customers have been impacted by COVID-
19, and the Company has also closed one vault temporarily due to the low volume of demand for banknotes. 

Governments  and  central  banks  have  responded  with  monetary  and  fiscal  interventions  to  stabilize 
economic conditions (see Note 2 and Note 11).  While the Company continues to operate, it is not possible 
to reliably estimate the duration and severity of these consequences as well as their impact on the financial 
position and results of future periods.  

64CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

14.

Lines of Credit

The  Company  maintains  a  line  of  credit  to  meet  borrowing  needs  during  peak  business  periods.    The 
Company has a revolving line of credit with BMO Harris Bank, N.A. with a limit of $20,000,000.  The credit 
line is secured against the Company’s cash and other assets.  The line of credit bears interest at LIBOR 
plus 2.0% (at October 31, 2020 – 2.15% (2019 – 2.1%)).  At October 31, 2020, the balance outstanding 
was $Nil (October 31, 2019 - $Nil).   

The Company’s wholly-owned Canadian subsidiary, EBC, maintains a revolving line of credit with Bank of 
Montreal with a limit of CAD 6,000,000 ($4,505,181) being secured against cash assets held in its vaults. 
The line of credit bears interest at CAD prime plus 0.5% [at October 31, 2020 – 2.95% (2019 – 4.45%)]. At 
October 31, 2020, the balance outstanding was $3,305,605 (October 31, 2019 - $472,736).  On October 
19, 2020, EBC established a CAD 2,000,000 revolving line of credit with Desjardins Group (“Desjardins”), 
being secured against collateral of CAD 2,000,000.  The line of credit bears interest at CAD prime rate plus 
0.25% (at October 31, 2020- 2.70%). At October 31, 2020, the balance outstanding was $Nil. 

On  April  21,  2020  the  Company  received  a  loan  in  the  amount  of  $2,397,000  from  the  Small  Business 
Administration (SBA) under the Coronavirus Aid, Relief, and Economic Security (CARES) Act.  On May 14, 
2020  the  Company  elected  to  make  early  repayment  of  the  entire  principal  amount  of  the  loan  for 
$2,398,506, including interest, thereby extinguishing all of its obligations under the CARES Act in respect 
of this loan. 

Interest expense relates to interest payments on lines of credit. Interest expense for year ended October 
31, 2020 was $473,242 (October 31, 2019 - $303,218). 

15.

Fair Value Measurement of Financial Instruments

IAS  34  requires  that  financial  statements  include  certain  disclosures  about  the  fair  value  of  financial 
instruments as set out in IFRS 13 and IFRS 7.  These disclosures include the classification of fair values 
within a three-Level hierarchy.  The three Levels are defined based on the observation of significant inputs 
to the measurement, as follows: 






Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities
Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset
or liability, either directly or indirectly
Level 3: unobservable inputs for the asset or liability

The fair value determination is the estimated amount that the Company would receive to sell a financial 
asset  or  pay  to  transfer  a  financial  liability  in  an  orderly  transaction  between  market  participants  at  the 
measurement date. 

There were no transfers between Level 1 and Level 2 during the year ended October 31, 2020 and the year 
ended October 31, 2019.  The following table shows the Levels within the hierarchy of financial assets and 
liabilities measured at fair value. 

65CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

15.

Fair Value Measurement of Financial Instruments (continued)

Financial assets 
Cash 
Forward and option contract assets 
Total Assets 
Financial liabilities 
Contingent consideration 
Total liabilities 

Financial assets 
Cash 
Forward and option contract assets 
Total Assets 

At October 31, 2020
Level 1
$

Level 2
$

Level 3 
$

Total
$

       59,311,553 
-
       59,311,553 

-
92,447
              92,447 

         -   59,311,553 
92,447
59,404,000

-
-

-

    -

            703,560 
            703,560 

-

At October 31, 2019
Level 1
$

Level 2
$

Level 3 
$

Total
$

       62,873,873 
-
       62,873,873 

-
1,735
1,735 

         -   62,873,873 
1,735
62,875,608

-
-

The long-term contingent consideration total was reduced by $23,419 (CAD31,391) at October 31, 2020 due 
to a change in estimate related to the discount rate applied at the date of acquisition, July 29, 2020. (see Note 
5). 

Cash (Level 1) 

The  Company’s  cash  balances  consisting  of  local  and  foreign  currency  notes  held  in  tills,  vaults,  bank 
accounts, and in transit are based upon foreign exchange rates quoted in active markets as of October 31, 
2020 and October 31, 2019. 

Forward and option contract positions (Level 2) 

The  Company’s  forward  contract  positions  are  not  traded  in  active  markets.  The  fair  value  of  these 
instruments has been determined using observable forward exchange rates.  The effects of non-observable 
inputs are not significant for foreign contract positions. 

Contingent consideration (Level 3) 

The fair value of contingent consideration, related to the DFG business combination described in Note 5, is 
estimated based on the amount of revenue generated from the acquired customer trading relationships. 
The  significant  input  for  the  fair  value  estimate  is  management’s  estimate  of  revenues  from  acquired 
customers to continue transacting with the Company. For information about the sensitivity of the fair value 
measurement to the changes in the input at October 31, 2020 (see Note 5). The fair value estimate of cash 
outflows is $2,730,528 at October 31, 2020. This reflects management’s best estimate of a retention rate 
of key acquired customers in year 1 and in year 2. 

66CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

15.

Fair Value Measurement of Financial Instruments (continued)

Due to their short-term nature, the carrying value of the following financial instruments approximates their 
fair value at the balance sheet date: 

Accounts receivable;


 Restricted cash held in escrow;


 Contract liability

Accounts payable and accrued expenses;
Lines of credit; and

16.

Risk Management

The Company's activities expose it to a variety of financial risks: credit risk, foreign currency risk, interest 
rate risk, and liquidity risk.  The Company's risk management policies are designed to minimize the potential 
adverse effects on the Company's financial performance. 

Financial risk management is carried out by the Chief Financial Officer (“CFO”) under policies approved by 
senior management and the Board of Directors.  Policies are in place to evaluate and monitor risk and in 
some cases, prescribe that the Company hedge its financial risks. 

The analysis below presents information about the Company's exposure to each of these financial risks 
arising from financial instruments and the Company's objectives, policies and processes for measuring and 
managing these risks.    

Credit Risk 

Credit risk is the risk of financial loss associated with counterparty’s inability to fulfill its payment obligations. 
The  Company’s  credit  risk  is  primarily  attributable  to  cash  in  bank  accounts,  accounts  receivable  and 
forward contracts from hedging counterparties.    

All banking relationships are negotiated by senior management.  The Company maintains accounts in high 
quality financial institutions.  At various times, the Company's bank balances exceed insured limits. 

The  credit  risk  associated  with  accounts  receivable  is  limited,  as  the  Company's  receivables  consist 
primarily of bulk currency trades with a settlement cycle of 24 to 48 hours.  The majority of the Company's 
receivables reside with banks, money service business customers and other financial institutions. Due to 
seasonality, amounts in accounts receivable are usually at their highest during peak periods.  They are 
lower  than  normal  at  October  31,  2020  due  to  the  reduction  in  activity  caused  by  the  pandemic.  The 
company  has  longstanding  relationships  with  most  of  its  money  service  business  customers  and  has  a 
strong repayment history, with one exception (see Note 24).     

For the purpose of risk control, the customers are grouped as follows: domestic and international banks, 
money service businesses, and other customers.  Credit limits are established for each customer, whereby 
the credit limit represents the maximum open amount without requiring payments in advance.  These limits 
are reviewed regularly by senior management.  

67CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

16.

Risk Management (continued)

A breakdown of accounts receivable by category is below: 

Customer type 
Domestic and international banks 
Money service businesses 
Other 
Total 

At October 31, 2020 
$ 
2,923,202 
846,168 
2,141,993 
5,911,363 

At October 31, 2019 
$ 
2,575,497 
7,274,152 
693,603 
10,543,252 

The maximum exposure to credit risk is represented by the carrying amount of each financial asset on the 
statement of financial position.  There are no commitments that could increase this exposure to more than 
the carrying amount. 

Foreign Currency Risk 

The  volatility  of  the  Company's  foreign  currency  holdings  may  increase  as  a  result  of  the  political  and 
financial environment of the corresponding issuing country.  Several currencies have limited exchange rate 
exposure as they are pegged to the U.S. Dollar, the reporting currency of the  Company.   Management 
believes  its  exposure  to  foreign  currency  fluctuations  is  mitigated  by  the  short-term  nature  and  rapid 
turnover of its foreign currency inventory, as well as the use in certain instances of forward contracts to 
offset these fluctuations.  Due to their nature, some minor and exotic foreign currencies cannot be hedged 
or are too cost prohibitive to hedge.   

In order to mitigate the risks associated with holding these foreign currencies, the Company assigns wider 
bid/ask  spreads  and  maintains  specific  inventory  targets  to  minimize  the  impact  of  exchange  rate 
fluctuations.    These  targets  are  reviewed  regularly  and  are  increased  or  decreased  to  accommodate 
demand within acceptable risk tolerances.  The amount of unhedged inventory held in tills, vaults and in 
transit at October 31, 2020 was approximately $6,010,000 (October 31, 2019 - $6,860,000).  The amount 
of currency that is unhedged and that is not pegged to the U.S. Dollar is approximately $4,672,000 (October 
31, 2019- $5,464,000).  A 2% increase/reduction in the market price for the aggregate of the Company's 
unhedged/un-pegged foreign currencies would result in an exchange gain/loss of approximately +$93,000/-
$93,000 (October 31, 2019 gain/loss of approximately +$109,000/-$109,000). 

On a consolidated basis, the Company is also exposed to foreign currency fluctuations between the U.S. 
Dollar and the Canadian Dollar, being the functional currency of its Canadian subsidiary. The Company 
does not hedge its net investment in its Canadian subsidiary and the related foreign currency translation of 
its earnings. 

Interest Rate Risk 

At October 31, 2020, the Company had access to interest bearing financial instruments in cash, short term 
accounts payable and line of credit.  A significant amount of the Company's cash is held as foreign currency 
bank notes in tills and vaults. These amounts are not subject to interest rate risk.  Cash held in some of the 
Company’s accounts are interest bearing; however, since prevailing interest rates are low there is minimal 

68CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

16.

Risk Management (continued)

interest rate risk.  Borrowings bear interest at variable rates.  Cash and borrowings issued at variable rates 
expose the Company to cash flow interest rate risk.  For the interest rate profile of the Company's interest-
bearing financial liabilities, refer to Note 14. 

The  Company  manages  interest  rate  risk  in  order  to  reduce  the  volatility  of  the  financial  results  as  a 
consequence of interest rate movements.  For the decision whether new borrowings shall be arranged at a 
variable or fixed interest rate, senior management focuses on an internal long-term benchmark interest rate 
and  considers  the  amount  of  cash  currently  held  at  a  variable  interest  rate.    Currently  the  interest  rate 
exposure is un-hedged. 

If interest rates had been 50 basis points higher/lower with all other variables held constant, after tax profit 
for the year ended October 31, 2020 would have been approximately +$19,500/-$19,500 higher/lower as a 
result of credit lines held at variable interest rates. 

Liquidity Risk 

Liquidity Risk is the risk that the Company will not be able to meet its financial obligations as they fall due.   

The CFO informs the Chief Executive Officer, the Board of Directors, and the Audit Committee of capital 
and liquidity issues as they occur in accordance with established policies and guidelines.  The Company 
targets to have a cash reserve or credit lines greater than 15% of the Company's prior year's revenues.  
Management has assessed the Company’s cash position at October 31, 2020 and determined that it is 
sufficient to meet its financial obligations despite the reduction in revenue related to COVID-19. 

The following are non-derivative contractual financial liabilities: 

Non-derivative financial 
liabilities 

Accounts payable 

Line of credit 

Accrued expenses 

Contingent consideration 

Contract liability 

Carrying amount

At October 31, 2020
Estimated 
contractual amount

This fiscal year 

Future fiscal years

$

14,690,553

3,305,605

2,519,167

703,560

163,901

$

14,690,553

3,305,605

2,467,453

703,560

163,901

$

14,690,553 

3,305,605 

2,467,453 

$Nil 

$Nil 

$

$Nil

$Nil

$Nil

703,560

163,901

Non-derivative financial 
liabilities 

Carrying amount

At October 31, 2019
Estimated 
contractual amount

Next fiscal year 

Future fiscal years

Accounts payable 

Line of credit 

Accrued expenses 

Contract liability 

$
12,583,741 

472,736 

2,767,711 

266,392 

$
12,583,741 

472,736 

2,437,831 

266,392 

$
12,583,741 

472,736 

2,437,831 

$Nil 

$
$Nil 

$Nil 

$Nil 

266,392 

The Company had available unused lines of credit amounting to $22,701,303 at October 31, 2020 
(October 31, 2019 - $24,086,534). 

69CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

16.

Risk Management (continued)

Capital Management 

The Company manages capital through its financial and operational forecasting processes.  The Company 
defines working capital as total current assets less current liabilities.  The Company reviews its working 
capital and forecasts its cash flows based on operating expenditures, and other investing and financing 
activities related to its daily operations. 

Current assets 

Current liabilities 

Working capital 

At October 31, 2020 

At October 31, 2019 

71,219,313 

(23,463,619) 

47,755,694 

75,333,620 

(16,400,679) 

58,932,941 

The Company monitors its capital structure and makes adjustments according to market conditions in an 
effort to meet its objectives given the current outlook of the business and industry in general. The Company 
may  manage  its  capital  structure  by  issuing  new  shares,  obtaining  loan  financing,  adjusting  capital 
spending,  or  disposing  of  assets.  The  capital  structure  is  reviewed  by  management  and  the  Board  of 
Directors on an ongoing basis. 

17.

Foreign Currency Forward and Option Contracts

The Company enters into foreign currency forward and purchase put option contracts to mitigate the risk of 
fluctuations  in  the  exchange  rates  of  its  holdings  of  major  currencies.  Changes  in  the  fair  value  of  the 
contracts  and  the  corresponding  gains  or  losses  are  recorded  daily  and  are  included  in  commission 
revenues on the consolidated statements of operations and other comprehensive income. The Company’s 
management strategy is to reduce the risk of fluctuations associated with foreign exchange rate changes.  

The  foreign  currency  forward  contracts  can  be  closed  immediately  resulting  in  the  collateral  being 
liquidated. The foreign currency option contracts are held to maturity and are either exercised for a net gain 
or expire at no obligation to the Company. 

The fair value of forward and option contracts, which represents the amount that would be received/(paid) 
by the Company if the forward contracts were terminated at October 31, 2020 was $92,447 (October 31, 
2019 - $1,735). 

At October 31, 2020 the Company had cash collateral balances related to forward contracts being held of 
$1,461,747  (October  31,  2019  -  $644,657).  They  are  reflected  as  restricted  cash  held  in  escrow  in  the 
consolidated statements of financial position (see Note 8). 

70CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

18.

Equity

Share Capital 

The authorized share capital consists of 100,000,000 common shares. The common shares have a par 
value of $1.00.  The options exercised during the current and prior periods are summarized as follows: 

Period Exercised 

Number of shares 

USD value 

Q1 2019 

Q2 2019 

Q3 2019 

Q4 2019 

Q1 2020 

Q2 2020 

Q3 2020 

Q4 2020 

6,424

   -

   -

845

   -

   -

   -

-

63,272 

     -   

     -   

61,316 

     -   

-   

     -   

- 

Stock options 

The Company offers an incentive stock option plan which was established April 28, 2011 and was amended 
most recently October 20, 2017 (the "Plan").  The Plan is a rolling stock option plan, under which 10% of 
the outstanding shares at any given time are available for issuance thereunder.  The purpose of the Plan 
is to promote the profitability and growth of the Company by facilitating the efforts of the Company to attract 
and retain directors, senior officers, employees, and management. Under the terms of the Plan, vesting for 
management under the Plan will occur 1/3 upon the first anniversary, 1/3 upon the second anniversary and 
1/3 upon the third anniversary of the grant, while vesting for directors under the plan will occur equally on 
a quarterly basis in the first year after the grant. All the options have a five-year term, unless otherwise 
specified by the Board of Directors.  

The  outstanding  options  at  October  31,  2020  and  the  respective  changes  during  the  periods  are 
summarized as follows: 

Outstanding at October 31, 2019 

Granted 

Exercised 

Forfeited/Cancelled/Expired 

Outstanding at October 31, 2020 

Number of options

Weighted average price

#

CAD$

708,366

370,307

   -

(345,870)

732,803

22.52

10.98

     -

29.14

14.01

71CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

18.

Equity (continued)

The following options are outstanding and exercisable at October 31, 2020: 

Grant Date 
6-Jun-17
9-Aug-18
23-Jan-19
4-Mar-19
23-Oct-19
6-Apr-19
23-Oct-19
23-Oct-19
24-Jun-20
24-Jun-20
29-Jul-20
29-Oct-20

Total 

Exercise price 
(CAD$) 

Number 
outstanding

21.53 
30.69 
28.23 
25.83 
17.36 
17.36 
17.36 
17.36 
12.74 
12.74 
10.83 
10.00 

5,586
2,500
4,127
13,316
30,000
5,837
72,376
228,754
22,369
7,586
18,000
322,352
732,803

Average 
remaining 
contractual 
life (years)
1.60
2.77
3.23
3.34
3.34
3.59
3.98
3.98
4.65
4.65
4.75
10.00

Number exercisable 

   5,586 
- 
     1,35 
   4,439 
 10,000 
   5,837 
 72,376 
 76,251 
 22,369 
          - 
 18,000 
 - 
216,233 

The October 23, 2019 grant of 228,754 options was made outside of the Company’s stock option plan, and 
in accordance with the policies of TSX and was approved by the shareholders on March 25, 2020.   

On  June  24,  2020  grants  totaling  22,369  options  were  made  to  several  officers  of  the  Company  that 
voluntarily reduced their salaries from June 1, 2020 through August 31, 2020.  The options were fully vested 
on the date of grant, and the amount of the stock-based compensation recorded is equivalent to the gross 
salary that was forfeited by the officers. 

On  July  29,  2020,  the  Company  offered  an  option  replacement  program  whereby  holders  of  certain 
“underwater” options were given a limited opportunity to surrender for cancelation such options and receive 
as  a  compensation  a  significantly  lower  number  of  new  options  (the”  Replacement  Program”).  The 
Replacement  Program  only  applied  to  options  granted  to  officers  and  directors  on  October  26,  2016, 
October 26, 2017, August 9, 2018 and October 23, 2018 who remained employed by the Company on the 
date that the Replacement Program was offered. Participants in the Replacement Program are eligible to 
receive one new option under the Company’s stock option plan in exchange for every eight options tendered 
for  cancelation.  The  replacement  options  may  not  be  granted  until  90  days  has  passed  since  the 
cancellation of the options tendered for cancelation and must have an exercise price equivalent to the fair 
market  value  of  the  common  shares  at  the  date  of  grant.    All  of  the  eligible  option  holders  elected  to 
participate in the Replacement Program. As a result, 241,463 options to purchase common shares were 
cancelled on July 31, 2020 and 19,450 options were cancelled on September 28, 2020.  A grant of 30,182 
replacement options was issued on October 29, 2020 related to the options that were canceled on July 31, 
2020.  The  Company  recorded  expenses  of  $113,740  related  to  the  Replacement  Program  in  the  year 
ending October 31, 2020.  

On  October  29,  2020,  322,352  options  were  granted  to  officers  and  directors  which  have  a  weighted 
average exercise price of CAD10.83 and an expiry date of 10 years from the date of grant. At October 
31, 2020, 75,810 options granted to officers on October 30, 2015 expired. No options were exercised prior 
to expiration. 

72CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

19.

(Loss) earnings per Share

The calculation of earnings per share is presented below. Diluted earnings per share for the year ended 
October 31, 2020 include all stock option grants with the exception of the options granted October 30, 2015, 
March 11, 2016, October 26, 2016, June 6, 2017, October 26, 2017, August 9, 2018, October 23, 2018, 
January 23, 2019, March 4, 2019, and October 23, 2019 as the strike price exceeded the average stock 
price for the period.  

Basic 

Net (loss) income 

Weighted average number of shares outstanding

Basic earnings (loss) per share 

Diluted 

Net (loss) income 

Weighted average number of shares outstanding

Diluted earnings (loss) per share 

Year ending 

October 31, 2020

October 31, 2019

($8,524,029)

$2,924,720 

6,414,936

($1.33)

6,412,593

$0.46 

($8,524,029)

$2,924,720 

6,414,936

($1.33)

6,415,629

$0.46 

20.

Operating Expenses

The  table  below  identifies  the  composition  of  the  nature  and  amounts  included  within  the  operating 
expenses presented on the Statement of Operations for the years ending October 31, 2020 and 2019. 

Salaries and benefits 

Rent 

Legal and professional 

Postage and shipping 

Stock based compensation 

Travel and entertainment

Bank service charges 

Software maintenance 

Losses and shortages 

Insurance 

Year ending 

October 31, 2020

October 31, 2019 

$

16,866,772

1,152,141

2,824,561

2,373,942

1,005,903

386,739

1,234,725

1,330,994

276,556

497,701

$

18,298,892 

3,780,465 

2,930,426 

5,094,817 

743,391 

702,207 

856,589 

1,119,280 

426,385 

440,493 

Other general and administrative

1,049,180

1,239,058 

Operating expenses 

28,999,214

35,632,001 

Rent  expense  was  impacted  by  the  adoption  to  IFRS  16  under  the  modified  retrospective  approach  on 
November 1, 2019 and is not directly comparable to the year ended October 31, 2020 (see Note 3). 

73CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

21.

Restructuring Expenses and Impairment Loss

The  COVID-19  pandemic  crisis  and  measures  enacted  to  curtail  the  effects  of  COVID-19  have  posed 
significant challenges to the Company and has brought uncertainties for the business. The Company has 
enacted  several  measures  in  response  to  the  pandemic  to  reduce  costs  and  maintain  liquidity.    These 
measures have been comprised of a number of restructuring actions, including the permanent closure of 
11 of its retail branch locations, reduced operating hours at its remaining branches, the elimination of 106 
employment  positions  since  the  beginning  of  the  pandemic,  including  a  consolidation  of  certain 
management positions.  As a result, the Company has recognized restructuring expenses and impairment 
loss of $1,072,472 in the year-ended October 31, 2020, (2019 - $Nil), which are included in the consolidated 
statement of operations. These expenses represent both obligations incurred as a result of specific actions 
taken  in  addition  to  impairment  charges  on  tangible,  intangible  and  right-of-use  assets  that  have  been 
impaired  as  a  result  of  the  actions  taken  and/or  the  impact  of  the  pandemic.    Some  of  the  amounts 
measured involve management estimates (see Notes 2,3,4,9,11 and 13).   

The significant elements of the restructuring expense are identified in the table below. 

Rent related to periods subsequent to closure
Lease impairment  
Impairment of property and equipment assets
Operating expense 
Termination benefits 
Loss on disposal of asset 
Loss on lease termination 
Total restructuring expense and impairment loss

October 31, 2020 
172,774 
222,039 
120,926 
42,747 
365,078 
13,757 
135,151 
1,072,472 

At  October  31,  2020  the  Company  recorded  $172,774  related  to  future  rent  expense  and  $222,039  in 
impairment charges on right-of-use assets for 4 retail branch locations that were closed or in the process 
of closing as well as 2 leases for certain office space that were determined to be surplus at October 31, 
2020.  In addition, impairment charges were recognized on property and equipment assets related to these 
leases, primarily leasehold improvements, of $120,926.  The Company also recorded $42,747 in operating 
expenses associated with the closures.  Termination benefits relates to employees that were severed as 
part of the restructuring. 

22.

Compensation of Key Management Personnel and Related Party Transactions

In  accordance  with  IAS  24  Related  Party  Disclosures,  key  management  personnel  are  those  persons 
having authority and responsibility for planning, directing and controlling activities of the Company directly 
or indirectly, including any directors (executive and non-executive) of the Company.  The remuneration of 
directors and other members of key management personnel during the year ended October 31, 2020 and 
2019 was as follows: 

Short-term benefits 
Post-employment benefits 
Stock based compensation 

Year ending 

October 31, 2020

October 31, 2019 

$
2,824,853
72,710
1,005,912
3,903,475

$
2,535,331 
99,795 
706,831 
3,341,957 

74CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

22.

Compensation of Key Management Personnel and Related Party Transactions (continued)

The Company incurred legal and professional fees in the aggregate of $211,000 for the year ended October 
31, 2020 (2019 - $299,000) charged by entities controlled by directors or officers of the Company.   

The Company has clients that are considered related parties through two of its directors. The Company 
generated $59,000 in revenue from these clients’ activities for the twelve-month period ended October 31, 
2020  (2019  –  $130,000).  As  at  October  31,  2020,  accounts  receivable  included  $189,000  from  related 
parties (2019 - $228,000). 

On October 1, 2011, the Company entered into an employment agreement with the President and CEO of 
the Company. Such agreement contains clauses requiring additional payments of a minimum of $450,000 
to  be  made  upon  the  occurrence  of  certain  events  such  as  a  change  of  control  of  the  Company  or 
termination for reasons other than cause. As the likelihood of a change of control of the Company is not 
determinable,  the  contingent  payments  have  not  been  reflected  in  the  interim  consolidated  financial 
statements. 

Advances between CXI and EBC are provided under a $20,000,000 Revolving Line of Credit, renewed July 
1, 2018 loans attract interest at LIBOR + 2%, are repayable on demand, and are unsecured. At October 
31,  2020,  the  intercompany  loan  balance  was  $8,565,000  (October  31,  2019  -  $11,250,000)  and  was 
eliminated upon consolidation.   

Key  management  personnel  and  directors  occasionally  conduct  transactions  with  the  Company  as 
individuals. Such transactions are immaterial individually and in total, including for the years ending October 
31, 2020 and 2019, and are conducted pursuant to the Company’s policies.  

All transactions with related parties as noted above are carried out in the normal course of business and at 
prevailing market rates. 

23.

Other Current Assets

Prepaid rent 

Prepaid personnel 

Prepaid computer software 

Prepaid insurance 

Prepaid advertising 

Other current assets 

Total 

At October 31, 2020

At October 31, 2019 

$

248,682

53,494

101,786

86,286

20,833

599,731

$

296,102 

- 

175,517 

315,992 

20,833 

461,659 

1,110,812

1,270,103 

24.

Loss provision and contingent liability

A wholesale customer of the Company that owed money filed a Notice of Intention to Make a Proposal to 
its creditors under the Bankruptcy and Insolvency Act (Canada) (“BIA”) on April 30, 2020.  At April 30, 2020 
the  Company  recorded  a  loss  provision  of  $1,012,946  for  amounts  owed  to  it  by  the  customer.    Such 
customer  subsequently  failed  to  make  a  proposal  to  its  creditors  and  was  automatically  placed  into 
Bankruptcy on June 30, 2020, resulting in the Company becoming an unsecured creditor of the bankrupt 
customer’s estate.  Subsequent to September 9, 2020 the Trustee in Bankruptcy has claimed that three 
payments that the customer made to the Company in April 2020 that total $1,000,000 were made within 90 

75CURRENCY EXCHANGE INTERNATIONAL, CORP. 
Notes to the Consolidated Financial Statements 
Years ended October 31, 2020 and 2019 
(Expressed in U.S. Dollars) 

24.

Loss provision and contingent liability (continued)

days of the date of bankruptcy, and therefore were preferential, in contravention of the BIA.  At October 31, 
2020  the  Company  has  recorded  an  additional  provision  of  $675,000  as  a  reasonable  estimate  of  the 
expected future cash outflows with respect to this customer’s bankruptcy.   As at January 27, 2021, no legal 
action has been commenced by the Trustee. 

25.

Subsequent events

The Company evaluated subsequent events through January 27, 2021 the date these consolidated financial 
statements were issued.  

On November 1, 2020 the Company offered Deferred Share Unit “DSU” Plan and Restricted Stock Unit 
“RSU” Plan (the "Plans").  The awards that may be granted under each of the Plans can be realized in cash 
only and may not be converted into common shares of the Company. The purpose of these Plans is to 
promote the profitability and growth of the Company by facilitating the efforts of the Company to attract and 
retain directors, senior officers, employees, and management. Under the terms of the Plans, vesting of the 
awards that may be granted under the Plans  for management will occur 1/3 upon the first anniversary, 1/3 
upon the second anniversary and 1/3 upon the third anniversary of the grant, while vesting for awards that 
may be granted under the Plans for directors will occur equally on a quarterly basis in the first year after 
the grant. All the awards have a three-year term, unless otherwise specified by the Board of Directors. On 
November 1st, 2020, the Restricted Stock Unit “RSU” and Deferred Stock Unit “DSU” awards made total of 
$388,000 and $220,000 respectively. 
. 
On January 25, 2021, the Bank extinguished its revolving line of credit with Bank of Montreal. In its place, 
the Bank established a fully collateralized revolving line of credit with Desjardins (see Note 14). 

There were no other material subsequent events that required recognition or additional disclosure in the 
financial statements. 

76Board of Directors

Joseph August

Chirag Bhavsar

Johanne Brossard

Director of CXI
Director of EBC
Committees: Governance Committee 
Member,  Risk Committee Member
Independent board member since 2011

Chair of the Board of CXI
Director of EBC
Committees: Audit & Conduct Review 
Committee Member, Governance 
Committee Member,  Risk Committee 
Member
Independent board member since 2012 

Director of CXI
Director of EBC
Committees: Chair of the Governance 
Committee, Risk Committee Member
Independent board member since 2018 

Chitwant Kohli

Stacey Mowbray

Director of CXI
Chair of the Board of EBC
Committees: Chair of the Audit & 
Conduct Review Committee, Risk 
Committee Member
Independent board member since 2018 

Director of CXI
Director of EBC
Committees: Audit & Conduct Review 
Committee Member, Governance 
Committee Member
Independent board member since 2019

Mark D. Mickleborough

Director of CXI
Director of EBC
Board member since 2007

Randolph W. Pinna

Director of CXI
Director of EBC
President and CEO of CXI
President and CEO of EBC
Board member since 2007

Shareholder Information

V. James Sardo

Daryl Yeo

Director of CXI
Director of EBC
Committees: Audit & Conduct Review 
Committee Member, Governance 
Committee Member
Independent board member since 2012 

Director of CXI
Director of EBC
Committees: Chair of the Risk 
Committee, Audit & Conduct Review 
Committee Member
Independent board member since 2019

Annual Meeting of Shareholders
Shareholders  are  invited  to  attend  the  virtual  annual 
meeting  of  Currency  Exchange  International,  Corp.  to 
be held on March 17, 2021 at 12:00 p.m. (EST).

address  or  ownership,  lost  certificates,  to  eliminate 
duplicate  mailings  or  to  receive  shareholder  material 
electronically,  please  contact  our  Transfer  Agents  in 
Canada.

Details on how to attend via webcast or telephone will 
be listed on CXI’s investor relations webpage: 
www.ceifx.com/investor-relations

Transfer Agent
Computershare Investor Services
100 University Ave, 8th Floor, South Tower
Toronto, Ontario Canada M5J 2Y1

Investor Relations
Financial  Analysts,  portfolio  managers  and  other 
investors  requiring  financial  information  may  contact 
our Investor Relations’ departments:

Telephone: (800) 564 6253 (Toll Free)
Facsimile: (888) 453 0330 (Toll Free)
Web Site:  www.computershare.com

(USA) Telephone: (407) 240 0224
(USA) Toll-Free: (888) 998 3948
(USA) Email: InvestorRelations@ceifx.com
(CANADA) Telephone: (416) 479 9547 
(CANADA) Email: bill.mitoulas@ceifx.com 

Shareholder Services
For 
share  account, 

information  or  assistance 

your 
including  dividends,  changes  of 

regarding 

Computershare  offices  are  also  located  in  Calgary, 
Halifax, Montreal, Richmond Hill and Vancouver.

Auditors
Grant Thornton LLP
Chartered Professional Accountants
Licensed Professional Accountants
Mississauga, Canada

Currency Exchange International: Annual Report 2020 

Currency Exchange International, Corp.
6675 Westwood Boulevard, Suite 300
Orlando, Florida 32821
U.S.A.
www.ceifx.com
U.S.A. (888) 998 3948

Exchange Bank of Canada
390 Bay Street
Toronto, Ontario M5H 2Y2
Canada
www.ebcfx.com
Canada (888) 223 3934