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Curtis Banks Group PLC

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FY2021 Annual Report · Curtis Banks Group PLC
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Annual Report  
and Consolidated 
Financial Statements  
For the year ended 31 December 2021

Your future, our focus.

curtisbanks.co.uk

CURTIS BANKS GROUP PLC 2021

Contents 

                                                                                                            Page 

▲

    Strategic Report                                                                                                    

Operational, Financial Highlights and Key  
Performance Indicators                                                                         1 

Our services and history                                                                        2 

Chairman’s statement                                                                          3 

Chief Executive Officer’s review                                                           5 

Chief Financial Officer’s review                                                            8 

Principal risks and uncertainties                                                        13 

Environment, social and governance                                                17 

▲

    Governance                                                                                                      

Board of Directors                                                                                 21 

Directors’ report                                                                                    23 

Statement of Directors’ responsibilities                                           25 

Chairman’s corporate governance report                                      26 

Corporate governance                                                                        29 

Directors’ remuneration report                                                          32 

▲

    Financial statements                                                                                

Independent auditors’ report                                                             36 

Consolidated statement of comprehensive income                    42 

Consolidated statement of financial position                               43 

Company statement of financial position                                     44 

Consolidated statement of changes in equity                              45 

Company statement of changes in equity                                    46 

Consolidated statement of cash flows                                           47 

Company statement of cash flows                                                 48 

Notes to the financial statements                                                   49 

Company information                                                                        86  

Glossary                                                                                                  87 

▲

    Supplementary unaudited information                                         88  

Company Registration 
No. 07934492 (England and Wales)  

ST R AT EG I C   R E P O RT  
continued

Operational, Financial Highlights and Key 
Performance Indicators

Financial Highlights

REVENUE  

£63.3m 
+17.5% (2020: £53.9m) 

ADJUSTED PROF IT BE FORE TAX 1   4   

£14.0m 
+4.7% (2020 restated: £13.4m) 

A DJ U ST E D   O P E R AT I N G   M A RG I N 2   4  

23.5% 

(2020 restated: 26.0%) 

P RO F I T  B E FO R E  TA X  I N C R E AS E D  

£9.3m 
+22.2% (2020 restated: £7.6m) 

A DJ U ST E D   D I LU T E D   E P S 4  

16.9p 

(2020: 17.9p3)

G ROS S   O RG A N I C   G ROW T H   –  
F U L L A N D   M I D   S I P P s  

7.9% 

(2020: 7.8%) 

TOTA L  S I P P S  A D M I N I ST E R E D  
(including third party) 

79,679 

(2020: 82,224) 

AT T R I T I O N   R AT E   –    
F U L L A N D   M I D   S I P P s  

6.1% 

(2020: 4.6%) 

AS S E TS   U N D E R    
A D M I N I ST R AT I O N   (AUA)  

£37.4bn 
+15.4% (2020: £32.4bn)

1 Profit before tax, amortisation and adjusting items 

2 The ratio of operating profit before amortisation and adjusting items to revenue. 
3 As further detailed in note 2, results for the year ended 31 December 2020 have been restated to account for measurement period adjustments arising under IFRS 3 Business 

Combinations. 

4 In addition to statutory IFRS performance measures, the Group has presented a number of non-statutory alternative performance measures (“APMs”) on page 9. The Board 

believes that the APMs used give a more representative view of the underlying performance of the Group and enhance comparability of information between reporting periods. 

APMs are further defined in the Glossary on page 87.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 1  

ST R AT EG I C   R E P O RT  
continuedcontinued

Our services and history

Curtis Banks Group PLC (“Curtis Banks” or “the Group”) 
has a clear vision for long-term growth. The Group 
commenced trading in 2009 and has successfully 
developed, through a combination of organic growth 
and acquisitions, into one of the UK’s leading 
independent providers of self-invested pension products. 
At 31 December 2021 the Group administered circa 
£37.4bn (2020: £32.4bn) of pension assets on behalf of 
approximately 80,000 (2020: 82,000) active customers. 

In May 2015 the shares of Curtis Banks (LON: CBP) were 
admitted and listed on the London Alternative 
Investment Market (“AIM”).  

On 25 May 2016 the Group completed the purchase of 
Suffolk Life Group Limited, a long established provider of 
SIPPs operating through Suffolk Life Pensions Limited 
and Suffolk Life Annuities Limited. During the year ended 
31 December 2020, the Group completed the purchase of 
Dunstan Thomas, and Talbot and Muir. The Group 
currently trades under the names Curtis Banks, Suffolk 
Life, Dunstan Thomas and Talbot and Muir. More than 
800 staff are employed across its head office in Bristol 
and regional offices in Ipswich, Dundee, Portsmouth, 
Nottingham and Leeds. 

Trading subsidiaries of the Group that are authorised by 
the Financial Conduct Authority to provide trust based 
SIPP products are Curtis Banks Limited, Suffolk Life 

Pensions Limited, Suffolk Life Annuities Limited and 
Talbot and Muir Limited. Suffolk Life Annuities Limited is 
also regulated by the Prudential Regulatory Authority as 
it provides SIPPs through non-participating individual 
insurance contracts. As such, it is authorised as an 
insurance company and the consolidated results for the 
whole Group also include Suffolk Life Annuities Limited’s 
insurance policyholder assets, liabilities and returns. 

The Executive Directors have proven experience in the 
retail savings, pensions and wealth markets and have 
established a business that focuses on a service-driven 
proposition for the administration of flexible SIPPs. 
The Group’s core pension products are primarily 
distributed by authorised and regulated financial 
advisers, targeted towards pension savers who wish to 
take full advantage of the features and flexibility offered 
in the UK’s modern and changing pension regime. 
Long standing relationships with key distributors result 
in high levels of repeat business and demonstrate 
satisfaction with products and services provided. 

The Group is focused on continuing to deliver value to 
both customers and shareholders in the years ahead.

2 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Chairman’s statement 

Chris Macdonald  

Chairman

Progressing towards ambitious goals

I am pleased to report the Curtis Banks Group results for 
the year ended 31 December 2021. The business has 
continued its growth trajectory while taking specific 
actions to improve the quality of earnings and the 
efficiency of operations, against a tough external 
backdrop.  

Despite some headwinds, 2021 witnessed the continued 
delivery of our stated strategic objectives, delivering 
strong organic growth in our core SIPP products and the 
further integration of Talbot and Muir. The Group has 
continued to broaden the range of services it offers to 
its customers. We adjusted our fee model early in 2021 
to improve the quality and visibility of revenue, while 
also seeking to bring more standardisation of charging 
structures across the various SIPP books that have been 
acquired over several years. This provides us with a 
strong platform for our medium-term growth ambitions. 
Following the Dunstan Thomas acquisition, the Group 
has improved its operations through further technical 
efficiencies and can now provide incremental value-
added technology solutions and services. This puts the 
Group in a strong position to capture the growth in the 
advised retirement market place.  

The Group has also continued to progress with its 
systems strategy on time and on budget. However, the 
Board is now considering/evaluating how this strategy 
might be enhanced and accelerated to achieve the 
benefits sooner, by maximising the growth achieved by 
our core products alongside the new technology 
solutions being supported by Dunstan Thomas. This 
enables us to further enhance our product proposition 
and service quality for our customers and 
intermediaries, whilst also accelerating achievement of 
our target operating model and growing the operating 
margin in the medium term.  

2021 Review 
We have delivered a year of continued growth in both 
revenue and profits. Revenue increased by 18% to 
£63.3m, reflecting primarily the contribution from 
a maiden full year of Talbot and Muir and Dunstan 

Thomas, as well as steady underlying growth in the core 
business of Full and Mid SIPPs. The Group’s adjusted 
profit before tax grew by 4.7% to £14.0m, albeit 
impacted by an underperformance in Dunstan Thomas 
which has been more severely impacted by the 
COVID-19 pandemic. The headwinds experienced by 
Dunstan Thomas were not uncommon in the financial 
service technology sector as the relative reluctance of 
customers to invest in new technology solutions or 
upgrades, as a result of the pandemic.  

The scale of the business continues to grow with Assets 
under Administration (“AuA”) up 15.4% to £37.4bn (2020: 
£32.4bn). The Group saw a gross increase of 4,329 (7.9%) 
in Full and Mid SIPPs, including 693 new SIPPs from 
Talbot and Muir in the year, offset by attrition of 6.1%. 
The growth in attrition from 4.6% to 6.1% during the 
year can be attributed to a COVID-19 lag effect 
following the lower than anticipated rate in 2020, 
although there is already evidence that the attrition 
rate is normalising with the return to pre-COVID levels in 
Q4 2021 and into 2022. In comparison, the non-core 
eSIPPs and third party administered SIPPs had 
experienced higher attrition rates (14.9% and 10.5% 
respectively) with minimal organic growth. Together the 
total SIPPs number has reduced to 79,679 (2020: 
82,224). 

The Group’s revenue model in the pension 
administration business is highly resilient with a high 
proportion of fixed, recurring income which is adjusted 
annually for inflation. As mentioned above, we made a 
step change in early 2021 by applying a 20% increase 
to annual SIPP administration fee paid on Full and Mid 
SIPPs. At the same time, we introduced arrangements 
for customers to share more fully in the interest income 
generated from their cash balances. These 
amendments have improved both the quality and 
visibility of the Group’s revenue, while also benefiting 
customers, and have had no discernible direct impact 
on attrition.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 3  

That aside, the Board remains confident that the Group 
is well positioned to deliver on its objectives, driven by 
organic growth from high-quality recurring fee revenues 
which are expected to be enhanced by normalised 
levels of customer attrition. In addition, we expect 
greater interest returns for both the Group and our 
customers. Assuming sentiment improves, we also 
expect, a recovery in performance at Dunstan Thomas. 
Finally, we believe that further improvements to our 
operating margins are achievable as we transition to 
a more diverse provider of administration, technology 
and complementary services to the advised retirement 
market, providing multiple complementary solutions, 
including Fintech, legal and property services. 

Section 172  
The disclosures required under section 172 of the 
Companies Act are included in the Directors’ report.  

Chris Macdonald 
Chairman 

31 March 2022 

ST R AT EG I C   R E P O RT  
continued 

Chairman’s statement 

continued

The two acquisitions of Talbot and Muir and Dunstan 
Thomas have seen a full financial year within the Group. 
Talbot and Muir actively contributed to the growth in 
volumes achieved during the year, and also the margin 
of the pension administration segment. There is clear 
evidence that Dunstan Thomas has been impacted by 
COVID-19 to a greater extent than the rest of the 
Group’s activities as the nature of its business contracts 
leads to a less predictable revenue pattern than our 
pension administration business; however, it remains an 
important component of the Group’s business and a 
key contributor to our growth strategy. We continue to 
be excited about the potential for Dunstan Thomas to 
enhance and develop our product and service offering, 
while creating significant new opportunities for the use 
of technology in the retirement marketplace.  

ESG 
Curtis Banks plays an important role in the lives of our 
customers, providing the platform to support them and 
their families in retirement. We recognise our 
responsibility in this regard, as well as the commitments 
we have to our staff, customers, communities and the 
wider environment. I am therefore very pleased to 
present the Group’s purpose-led ESG strategy within 
this report, which sets our priorities and plans, 
particularly around the issue of intergenerational 
fairness. The Group’s ESG performance is overseen at 
Board level by Jill Lucas alongside Group CEO, Will Self. 
We very much look forward to providing timely updates 
as we formalise this important aspect of the business.  

Dividend 
We paid an interim dividend of 2.5p per share (2020: 
2.5p) on 12 November 2021 and the Board proposes a 
final dividend of 6.5p per share (2020: 6.5p) which, if 
approved by shareholders, will be paid on 1 June 2022 to 
shareholders on the register at the close of business on 
6 May 2022. Total dividends for the year are therefore 
9.0p per share (2020: 9.0p). 

Outlook 
The Board remains fully committed to implementing 
the Group’s strategy and indeed to accelerate our 
initiatives. This will include efforts to maximise the 
recent growth in our core business, complemented by 
leveraging the technology capability provided by 
Dunstan Thomas.  

We will look to achieve our fundamental objectives 
whilst also continuing to meet the increasing financial 
costs of regulatory change on our otherwise largely 
controllable cost base. The expectation is that material 
additional costs will be required to support the Pensions 
Dashboard initiative and the FCA’s proposals around 
Consumer Duty will add to the general inflationary 
pressure on our expenditure. 

4 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
 
 
ST R AT EG I C   R E P O RT  
continued 

Chief Executive Officer’s review 

Will Self  

Chief Executive Officer 

I am delighted to report on another year where we made 
good progress, adding scale and diversification to the 
business, strengthening our platform for the long-term 
to provide sustainable growth. This is underpinned by our 
on-going transition from a predominantly SIPP 
administration business to a more diverse retirement 
group providing multiple complementary services, 
including FinTech, Legal and Property services, to the 
advised pre and post retirement market.  

Delivery of strategic objectives 
Dunstan Thomas continues to play a critical role in 
enabling the diversification of Curtis Banks into a 
diverse provider of administration, technology and 
complementary services to the advised retirement 
market. Specific progress made in 2021 includes 
the launch of Imago Administration for Small 
Self–Administered Schemes (SSAS) during the first 
quarter. Advanced discussions are taking place with 
potential customers for the platform and clear plans 
have been drawn on how the platform can be combined 
with Curtis Banks Trustee Services for third party 
product provision.  

Dunstan Thomas continues to be the backbone of 
CB Labs, our innovation hub and collaboration centre, 
which is also helping to drive operational efficiency and 
uncover new product opportunities. CB Labs is bringing 
a clear bank of ideas and technical concepts to life. 
Priority concepts that have moved to prototyping and 
beyond during 2021 include:  

•

•

•

a new Chatbot developed and launched using 
artificial intelligence that has facilitated 
customers and adviser queries; 

a suite of new adviser tools including Annual 
Allowance and Salary Sacrifice calculators with 
others in the development pipeline; 

an enhanced suite of new and fully integrated 
solutions, including a low code Integro CX portal 
framework that is more agile and can be adopted 
and integrated in different environments. 

The initiatives listed above broaden Curtis Banks 
advisers’ capabilities, while expanding the suite of 
products available directly via IFA platforms. These 

developments are earnings enhancing and strengthen 
our potential to grow market share and expand our 
target market by using technology to diversify Curtis 
Banks’ offering. 

System transformation and acceleration of 
our ambition 
We remain on track to deliver on our systems strategy 
which will see existing operational systems within Curtis 
Banks, and all of our back-office systems, move into 
Navision, one of our incumbent platforms. We anticipate 
the resulting cost savings for the Group to amount to 
£1.2m per annum upon completion. In 2022, we are now 
beyond the half-way stage and there is an opportunity 
to accelerate the process to enable a quicker roll-out of 
an enhanced proposition to our customers and 
intermediaries, moving closer to full implementation of 
our target operating model and a consequent 
improvement in operating margin. 

Given our ambitions in the pre and post retirement 
market, it is clear that we have an opportunity to 
accelerate our existing strategic deliverables as well as 
broaden our proposition. Not only could this bring 
forward the existing project benefits but also ensure 
that our proposition leads the sector in delivering 
customer centric retirement solutions in a digital and 
efficient way. We are exploring how this will impact our 
investment timeline and will provide further market 
updates this summer.  

Operational Review 
Curtis Banks revenues increased by 18% in 2021, driven 
primarily by the inclusion of both Dunstan Thomas and 
Talbot and Muir for the full 12 months, as well as the 
underlying growth of our core business. Our predictable, 
highly cash generative business model was further in 
evidence when our new, fixed-fee charging structure 
enabled us to increase annual SIPP admin fees by 20% 
in February 2021 with negligible impact on customer 
attrition. This led to a material increase in fee income by 
11% compared to 2020, and by 22% when including the 
contribution from Talbot and Muir. This has resulted in 
62% (2020: 54%) of revenue now attributable to 
predictable, fixed fees. This initiative not only improves 
our quality of earnings, but is also a long-term strategic 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 5  

ST R AT EG I C   R E P O RT  
continued 

Chief Executive Officer’s review 

move which leaves Curtis Banks well positioned to 
benefit from a rising interest rate environment. It is 
highly likely that 2021 can be seen as a floor, with net 
interest margin upside now available for the Group. Not 
only does this allow for more predictable earnings 
growth, it also provides customers with a transparent 
offering; a clear point of differentiation in the market. 

Overall, the strong underlying performance of our core 
Full and Mid SIPPs led to net organic growth of 1.8% 
(calculated as organic growth less attrition, divided by 
2020 closing number of core SIPPs) in 2021 despite 
delayed customer attrition during the year due to 
COVID-19. We expect attrition to normalise in 2022, as it 
did during the last three months of 2021 and the 
relaxation of COVID-19 restrictions will further facilitate 
new business gains. 

Strong growth in core SIPP administration 
business  
By the end of 2021, the number of SIPPs administered 
saw a 7.9% gross organic increase of our core Full and 
Mid SIPPs, offset by attrition of 6.1%.  

The continued growth in our core product offering, Your 
Future SIPP, continues to have a positive impact on the 
Group’s organic growth as well as on our relationships 
with advisers and introducers.  

The resulting increase in the total number of properties 
administered by the Group rose to 9,065 and we expect 
further growth based on a record number of enquiries in 
Q4 2021. The Rivergate legal business has provided 
value adding services to our customers during the year 
and was successful in trading as a proof of concept 
driven by demand. We continue to explore options to 
fast-track the evolution of Rivergate as the business is 
still in its infancy.  

                                                                                                                                                           Total Full and                                      Third Party  
                                                                                                       Full SIPPs           Mid SIPPs           Mid SIPPs                 eSIPPs    Administered                  Total 

As at 31 December 2021                                         21,272           34,699            55,971             17,881              5,827          79,679 
As at 31 December 2020                                       23,013            31,985           54,998            20,742             6,484          82,224 
SIPPs added organically                                             914              3,415             4,329                 236                   24            4,589 
Conversions and reclassifications                         (1,216)              1,216                     —                     —                     —                   — 
SIPPs lost through attrition                                    (1,439)             (1,917)           (3,356)           (3,097)               (681)            (7,134) 
Gross organic growth rate                                       4.0%             10.7%               7.9%                 1.1%              0.4%                 5.6 
Annualised attrition rate                                          6.3%              6.0%                6.1%             14.9%             10.5%              8.7% 

Industry backdrop 
Whilst the last two years have seen broader market 
volatility, the strength of the Curtis Banks business 
model has again shone through with our fixed fee model 
delivering consistent revenue generation. Curtis Banks’ 
product proposition and breadth of service enable us to 
provide superior choice and flexibility to the needs of 
a retirement market that is having to deal with 
increasing levels of macro-volatility.  

Retail investment platforms continue to see significant 
in-flows and Curtis Banks is rapidly developing a Digital 
Proposition that sits alongside the classic retail 
platform solutions, providing customers greater control 
of their portfolios at the higher end of the market. 
During 2021, our average transfer to the group included 
the consolidation of 2 existing pensions totalling an 
average transfer value of over £465k, further reinforcing 
our strategy. In 2021, 86% of all transfers came from 
retail platforms, further evidencing the migration driven 
by asset values and product complexity. 

The pension market continued to be the focus of 
regulators during 2021. The Curtis Banks business model 
adopts a very clear approach in that we only work with 
regulated financial advisers and we do not provide 
advice on investments held within our SIPPs. Our fee 
structures also remain fair, transparent and competitive 
for our target market and remains well positioned to 
withstand any industry pressure on fee levels.  

Integration of Talbot and Muir and Dunstan 
Thomas 
The acquisitions of Talbot and Muir and Dunstan 
Thomas have been further integrated into the Group 
and made a maiden full year contribution in 2021. As 
evidenced by the strategic update provided, both 
businesses underpin our transition to a more diverse 
retirement group, providing multiple complementary 
solutions, including FinTech, legal and property services 
to the advised retirement market. 

The additional scale from Talbot and Muir has 
enhanced the operating margin across the pension 
administration segment.  

The nature of Dunstan Thomas’s FinTech business 
means that the revenue stream is more volatile than 
that of pension administration, with lower certainty on 
the timing of revenue recognition on its customer 
contracts. Dunstan Thomas has perhaps felt the impact 
of COVID-19 to a greater degree than the wider business 
as some customers have chosen to slow or defer some 
projects. While this is disappointing, we remain 
confident of the medium and long term benefits this 
acquisition will bring. Dunstan Thomas has improved 
the customer proposition offered by the Group and 
broadened our customer base by introducing Fintech 
solutions for wealth managers. This diversifies our 
revenue base, helps the Group to reach a wider target 
market and pursue natural cross-sell opportunities to 
our existing SIPP administration offering. 

6 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Chief Executive Officer’s review 

continued

more normal rates of customer attrition for the core Full 
and Mid SIPPs. These rates had already reduced in 2021 
from a high of 8.0% in June to 4.6% in December and 
into 2022 (4.9% in February 2022).  

Given the opportunities arising from the core business 
and the technology platform provided by Dunstan 
Thomas, the Board is reviewing the scope to accelerate 
our growth initiatives. This would enable us to 
streamline the business and enhance our customer 
proposition while continuing to meet the increasing 
regulatory burden, for example supporting the Pensions 
Dashboard initiative and the FCA’s proposals around 
Consumer Duty.  

As a result of the Group’s improved earnings quality and 
visibility, coupled with its technology initiatives, the 
Board is confident of meeting its stated growth 
objectives. Furthermore, the combination of accelerated 
strategy implementation and organic growth leaves the 
Group well positioned to achieve improvements in 
operating margin ahead of current expectations. 

Will Self 
Chief Executive Officer 

31 March 2022 

ESG Strategy – Promoting Fairness for 
Current and Future Generations  
The Group is pleased to publish its inaugural ESG Policy. 
Following an independent materiality assessment of 
the Group, we identified a number of opportunities to 
make a real difference in addressing important issues to 
society, the economy and the environment.  

Key initiatives delivered in 2021 include:  

•

•

•

•

Established a new partnership with The 
Intergenerational Foundation to keep generations 
of families out of poverty and on our platform for 
generations to come;  

Engaged with our deposit taking counterparties to 
better understand the use of the cash which is 
placed with them;  

Undertook an initial analysis of our Commercial 
Property holdings in pensions to understand the 
future climate risk; 

Accreditation as an UK Living Wage Foundation 
employer. This commitment applies not only to 
directly employed staff but also to our third party 
contracted staff in recognition that life is hard for 
working generations; 

Plans for 2022:  

•

•

•

•

•

Engage further with The Intergenerational 
Foundation to help us review our products and 
services with the aim of adapting our products 
and services to enable better Intergenerational 
planning. 

Further discussions with deposit takers to 
establish how cash funds can be deployed to 
make an even bigger positive impact.  

Delivery of unconscious bias in software training in 
our Dunstan Thomas business – an industry first. 

Pricing decisions on holding more environmentally 
friendly commercial properties in SIPPS. 

ESG Data centre for the Group all in one place 
(i.e. adviser, customer, employee satisfaction, 
carbon, financials). 

We have established board level accountability for the 
Group’s ESG performance, overseen jointly by Jill Lucas, 
Non-executive Director, and through my position as 
CEO. Progress on activities will be reported at monthly 
Executive Committee meetings with regular updates 
alongside the formal annual reporting cycle.  

Outlook – Well positioned to execute 
medium-term growth strategy  
The Group is in a strong position to execute its medium-
term growth strategy and broaden its services in the 
advised pre and post retirement market. We expect to 
report further growth from our high-quality recurring fee 
revenue, with net organic growth benefiting a return to 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 7  

 
 
 
ST R AT EG I C   R E P O RT  
continued 

Chief Financial Officer’s review 

Dan Cowland 
Chief Financial Officer 

Results 
A resilient financial performance for the year ended 
31 December 2021 saw revenue increase by 18% to 
£63.3m (2020: £53.9m) and statutory profit before tax 
improved by 22% to £9.3m (2020 restated: £7.6m). 
Diluted EPS on a statutory basis increased by 19% to 
11.5p (2020 restated: 9.7p).  

Adjusted profit before tax, which excludes items which 
do not arise from our core operating activities, 
increased by 5% to £14.0m (2020: £13.4m). We have 
previously referred to these items as non-recurring 
items, as they arise principally from acquisitions, 
restructuring and other one-off events. However, to 
avoid any potential confusion that some may find in 
this term, we have decided to now refer to adjusting 
items. Adjusted diluted EPS was 6% lower at 16.9p 
(2020: 17.9p).  

The robust financial performance in our core SIPP 
administration activities was achieved against the 
persisting economic and political challenges from both 
the UK’s exit from the European Union and the constant 
presence over the past 24 months of the COVID-19 
pandemic. As with many firms within our sector, the 
Group has not been immune from the economic impact 
of these challenges, but proactive changes in February 
2021 to Curtis Banks’s annual pension administration 
fee model and a full year contribution from Talbot and 
Muir has resulted in a 22% increase in fees to £45.1m 
(2020: £36.9m). 

The ongoing Russian invasion of Ukraine has led to an 
unprecedented level of severe economic sanctions 
against the Russian state, businesses and personnel. 
These exacerbated the ongoing energy crisis grappling 
Europe and have wide knock-on impacts on the global 
economy. We do not expect this to have a significant 
impact on the Group’s operations in the foreseeable 
future because of the fixed fee nature of our SIPP 
revenue and the lack of direct exposure from our 
existing suppliers and customers. Management will 
continue to monitor the situation in case of any new 
developments that might warrant a reassessment.  

It remains our strong belief that the demonstrable 
growth in fees which has been achieved is underpinned 

by the strength of our core business model, which 
continues to generate strong levels of recurring sterling 
fixed fees. Over the past 18 months the Group has seen 
a marked reduction in sensitivity from interest income 
which has also improved the quality of the Group’s 
revenue. 

The acquisition of Dunstan Thomas in 2020 introduced a 
new revenue stream into the Group and was a further 
step in crystallising the Group’s objective towards greater 
diversification. The 2021 Group results contain a full year 
contribution from Dunstan Thomas for the first time and, 
despite a very challenging calendar year, it successfully 
launched its Imago Administration solution for SSAS 
pensions which provides encouragement for 2022 
revenue opportunities. 2021 also saw the collaborative 
Group initiative under CB Labs launch a number of 
solutions and adviser tools to provide more extensive 
support to our intermediaries and customers. 

The Group reports certain Alternative Performance 
Measures (“APMs”) which we believe provides more 
clarity to stakeholders over the Group’s underlying 
performance and better enables them to form a view on 
the Group’s future prospects. The principal APMs 
adopted are Adjusted Profit before Tax, Adjusted EPS 
and Adjusted Operating Margin, and these will be 
discussed further below.  

Adjusting items are classified as such when the nature 
and quantum of the income or expense is significant 
and arises from a business event or activity that does 
not form part of usual day to day operations. Examples 
of such items include acquisitions, including any 
subsequent re-measurement of contingent deferred 
consideration and amortisation of intangible assets 
acquired, office relocations and restructuring activities. 

In addition, the Group has simplified its reported 
Statement of Comprehensive Income by reverting to 
a statutory format only, removing the ‘non-recurring 
costs’ adjustment column and other non-statutory 
changes that were previously included. Our APMs are 
now only disclosed within the front half of the financial 
statements and a full reconciliation between these 
APMs and the statutory measures will be disclosed 
within the CFO’s report going forward, with a 

8 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Chief Financial Officer’s review 

continued

strengthened focus and description of the key 
reconciling items. The Group believe that this change is 
an improvement to our financial disclosure and will 

facilitate a more clear and transparent representation 
of our financial performance.  

The relevant reconciliation table is shown below for 2021 
and prior year comparatives: 

                                                                                                                                                                                                                                                                                      2020  
                                                                                                                                                                                                                                                2021                    Restated 

Adjusted operating profit                                                                                                                                             14,905                   13,986 
Adjusted operating margin                                                                                                                                          23.5%                   26.0% 
Finance income                                                                                                                                                      20                        83 
Interest expense                                                                                                                                                  (921)                    (697) 
Adjusted profit before tax                                                                                                                                           14,004                   13,372 

Adjusting items: 
Dunstan Thomas acquisition costs                                                                                                                  (70)                    (769) 
Talbot & Muir acquisition costs                                                                                                                          (63)                     (561) 
Other M&A related costs                                                                                                                                 (1,401)                     (136)* 
Movement on contingent consideration relating to acquisitions                                                          1,870                           – 
Discount unwind on contingent consideration                                                                                            (879)                    (357)* 
Redundancy & restructuring costs                                                                                                                 (626)                  (1,091) 
In-specie contributions                                                                                                                                         76                     (402) 
Centralisation of pension administration system                                                                                       (322)                          – 
Treasury solution implementation                                                                                                                    (45)                    (286) 
Data cleansing provision                                                                                                                                  (288)                      (53) 
Adjusting items                                                                                                                                                                   (1,748)                  (3,655) 

Impairment on customer portfolios                                                                                                                     –                     (344) 
Intangible asset amortisation                                                                                                                      (2,934)                  (1,744)* 
IFRS Profit before tax                                                                                                                                                        9,322                     7,629 
Taxation                                                                                                                                                             (1,603)                  (1,732) 
Profit after tax                                                                                                                                                                       7,719                     5,897 

Adjusted EPS 
Basic                                                                                                                                                                        17.1                       18.1 
Diluted                                                                                                                                                                    16.9                      17.9 

*Measurement period restatements of £15k decrease in other acquisition related costs, £169k increase in discount 
unwind, and £354k decrease in amortisation. 

Revenue 
Revenues of £63.3m in 2021 (2020: £53.9m) represent 
an 18% year on year increase, driven primarily by the 
full-year contributions from Dunstan Thomas and 
Talbot and Muir, as well as the increased annual SIPP 
administration fees applied on our core Full and Mid 
SIPPs. 

Fee revenue from SIPP products remains the 
overwhelming source of income for the Group with 88% 
of these fees being recurring fixed annual fees (2020: 
86%). These annual fees are subject to annual 
contractual inflationary increases referenced to 
average weekly earnings. Additional fixed fees are 
charged depending on the transactional services 
provided for each of the products and these are also 
subject to the same annual inflationary increases. 

All SIPP fees levied are fixed sterling charges and are not 
dependent on the value of the underlying assets held 
within the SIPP. As a result, the revenues generated by 
both Curtis Banks and Talbot and Muir are insulated 
from the movements in financial markets and/or 

commercial property values and are therefore subject to 
less volatility than many of our peers who operate a 
basis point charging structure which is driven by the 
underlying asset value held within a SIPP. We view this 
as a key differential that sets us apart from most of our 
competitors and provides an attractively priced product 
with better clarity and certainty, especially in respect to 
higher value SIPPs. As such, where the underlying value 
of a SIPP increases our product offering becomes 
increasingly affordable. In the meantime, the exposure 
to the volatility of financial markets is reduced 
compared to our competitors.  

In the year ended 31 December 2021, £8.3m of the Group 
revenue was generated from interest margin (2020: 
£12.2m), with the proportion of contribution to total 
revenue falling to 13% from 23% in the previous year. 
Interest income from client money held includes 
amounts earned through the use of pooled banking 
arrangements. In the year ended 31 December 2021, 
a net interest margin of 0.80% (2020: 1.12%) was 
generated from client money held within pooled 
banking arrangements, despite the low interest 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 9  

 
ST R AT EG I C   R E P O RT  
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Chief Financial Officer’s review 

continued

environment which persisted for most of the financial 
year and into 2022. However, the Group is well 
positioned to benefit from a rising interest rate 
environment in 2022. A combination of the transparent 
interest sharing model introduced in February 2021 and 
the current yield curve presents considerable upside for 
the Group, particularly in 2023.  

When we implemented the change to Curtis Banks’s 
annual SIPP administration fees, effective from 
1 February 2021, we also announced that the amount of 
interest paid to customers would no longer be set on 
a discretionary basis. The Group believes that its clear 
commitment to sharing interest generated with our 
customers is fairer, more transparent and provides 
greater certainty to those customers. The way in which 
we share interest with our customers can is explained at 
https://www.curtisbanks.co.uk/bankinterest/. The 
amount of interest generated by the Group, and the 
amount shared with our customers, is monitored by the 
Group Assets and Liabilities Committee under its 
established Treasury Framework model. 

£9.9m (2020: £4.8m) of revenue was generated from 
Fintech services. The net increase year on year was 
driven by the full year contribution in 2021 and partly 
offset by headwind experienced by Dunstan Thomas as 
a result of the COVID-19 pandemic.  

Expenses 
The year ended 31 December 2021 saw administrative 
expenses increase by 16% to £52.2m from £44.9m, 
impacted from the full year cost from Dunstan Thomas 
and Talbot and Muir. 

Staff costs for the year increased by 17% to £30.5m 
(2020: £26.1m) and were influenced by salary inflation, 
referenced to average weekly earnings, and the full year 
impact from the acquisitions of Dunstan Thomas of 
£7.1m (2020: £1.9m) and Talbot and Muir of £2.7m (2020: 
£0.4m).  

Staff costs continue to reflect the cost of share based 
payment awards under the Group’s Long Term Incentive 
Plans and Save As You Earn (“SAYE”) schemes, as well as 
the commitment to the auto enrolment of staff pension 
contributions. These measures continue to reflect the 
importance of staff satisfaction to the Group and 
contribute not only to improved levels of key staff 
engagement and retention but also drive the provision 
of desired service levels to customers which are 
demanded by our introducers of business. We continue 
to review the manner in which we reward staff 
performance and we are delighted that since the 
appointment of Jaynie Vincent, as Group People Officer, 
the Group has received accreditation as a Living Wage 
Employer.  

Average staff numbers increased to 828 (2020: 698), 
primarily as a result of the Group’s acquisition of Talbot 
and Muir and Dunstan Thomas in 2020.  

The other material cash outflow that the Group incurs is 
in respect of IT and in 2021 this amounted to £4.7m 
(2020: £3.5m). This reflects not only the cost of 
supporting the core IT infrastructure across the Group’s 

multiple office locations but also the amount of 
investment in technological improvements to the SIPP 
administration platform and the programme of these 
improvements is expected to continue into 2024. 
As previously announced, the Group is implementing 
a strategic system change which will see the upgrade of 
the existing Navision platform used by the majority of 
the Group and the subsequent migration of SIPPs 
administered on other platforms used within the Group 
onto this upgraded Navision administration platform. 
By 2024, this is anticipated to yield annual cost savings 
of £1.2m. 

The cost of undertaking regulated activities continues 
to increase and for the year ended 31 December 2021 
the Group’s cost increased to £2.1m (2020: £1.7m) from 
the combination of regulatory fees, levies and 
insurance. The Group considers this cost to be largely 
uncontrollable in nature. 

Finance costs relating to interest payable on banking 
facilities increased by £0.2m year on year following the 
re-negotiated credit facilities with Santander to finance 
the acquisition of Dunstan Thomas. Borrowings 
continue to be repaid in line with the scheduled terms 
and the covenants required by the bank are well 
covered. Interest on the debt during the year accrued at 
a rate of 2.25% over the London Interbank Offered Rate 
(“LIBOR”). LIBOR was replaced by the Sterling Overnight 
Indexed Average (“SONIA”) on 1 January 2022 and our 
credit facilities are now benchmarked against this rate. 

The Group continues to take steps to improve its 
adjusted operating margin through a combination of 
revenue enhancements and operational efficiencies, 
balanced with continued investment back into the 
business and the provision of a high quality service to 
our customers. The adjusted operating margin has 
decreased during the year, impacted by the increase in 
non-controllable regulatory costs and more materially 
by the pressure that the low interest environment has 
had on interest income. The Group has sought to 
mitigate its sensitivity to interest income through an 
increase in annual fees on Full and Mid SIPPs which were 
effective 1 February 2021 and a full year’s benefit of 
these increases will be enjoyed in 2022. 

Adjusting Items 
As outlined above, ‘Adjusting Items’ are classified as 
such when the nature and quantum of the income or 
expense is significant and arises from a business event 
or activity that does not form part of usual day to day 
operations. Examples of such items include acquisitions, 
office relocations and restructuring activities. Adjusting 
items for the year can be broadly categorised into 
several core elements.  

Acquisition related items 
Costs of £133,000 (2020: £1,330,000) associated with 
the acquisitions of Dunstan Thomas and Talbot and 
Muir, were recognised during the financial year as 
outside of the operating cost base of the Group. In 
addition to these costs, a net credit of £991,000 (2020: 
debit of £357,000) was recognised in respect of 

10 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Chief Financial Officer’s review 

continued

movements in the deferred consideration payable 
(£1.9m reduction) and the discount unwind (£0.9m 
expense) associated with the acquisitions of Dunstan 
Thomas and Talbot and Muir. The considerations are 
contingent of the business performance post 
acquisition and the underperformances in Dunstan 
Thomas in the year led to the reduction of the liability. 
Further movements in both the aggregate amount of 
deferred consideration payable and the unwind of 
discount associated with each acquisition are expected 
to recognised in the current financial year ahead of the 
conclusion of earn out period provisions.  

Other M&A related costs of £1,401,000 (2020: £136,000) 
relate primarily to costs associated with a corporate 
transaction which did not subsequently proceed during 
the period. The transaction was potentially 
transformational for both parties, the partner operating 
in a similar market to Group, and demonstrates the 
Board’s ambition for growth. The costs incurred reflect 
the external advice received on the proposed 
transaction and no further costs are expected to be 
incurred in relation to this in the financial year ending 
31 December 2022. 

Redundancy and restructuring costs 
During the year ended 31 December 2021, the Group 
progressed its strategy to deliver its Target Operating 
Model through the centralisation of its commercial 
property administration within one office location. 
Redundancy costs associated with this centralisation 
process, as well as costs associated with duplicated 
staff efforts while work was transferred between offices, 
totalled £626,000 in the year ended 31 December 2021 
(2020: £1,091,000). No further costs are expected to be 
incurred in relation to the centralisation of commercial 
property administration in the current financial year. 

In-specie contributions 
As has been widely reported in the wider industry press, 
HMRC has challenged all SIPP providers on whether 
pension contributions could be made in-specie. 
The Group has been in correspondence with HMRC 
regarding processes and documentation in respect of 
in-specie contributions for some time. In the year ended 
31 December 2020, following a favourable outcome for 
HMRC in an appeal against the First-Tier Tribunal’s 
ruling in favour of another SIPP operator in a similar 
case, and with further legal advice, the Group 
considered it more likely than not that some cost 
associated with this liability would be borne by the 
Group and had recognised a provision of £402,000 to 
reflect this. In the year ended 31 December 2021, the 
Group continued to assess the liability and has revised 
the provision to £320,000. 

As referenced earlier in my report, the Group is 
implementing its articulated strategy to transition its 
entire SIPP administration onto a single administration 
platform, paving the way to deliver our Target Operating 
Model and the accompanying efficiencies. The first 
phase of the strategy, being the development and 
construction of a new digital portal, has already been 
delivered in partnership with Dunstan Thomas. The next 
phase, which is currently underway, will see the current 
Navision platform which supports the majority of the 

Group’s SIPPs upgraded to the Navision Business 
Central platform. Once this upgrade has been 
completed, the Group will be in a position for all of the 
SIPPs held on other administration platforms to be 
migrated onto the upgraded Navision Business Central 
platform. Once this has been completed the Group 
anticipates annual cost savings of at least £1.2m and, 
as importantly, will provide the Group with the 
opportunity to implement its Target Operating Model 
based on this common technology. 

Treasury solution implementation  
During 2020, the Group invested in a new strategic 
treasury solution with a global provider of back office 
operational cash management software. The 
investment was designed to innovate and improve the 
Group’s treasury management function through the 
provision of a system that provides a multibank facility 
and further enhancements to this system which 
supports the virtual pooling of customer cash has 
resulted in a further charge of £45,000 in the year 
ended 31 December 2021 (2020: £286,000). No further 
costs are currently anticipated in relation to the system 
during the current financial year. 

Data cleansing provision 
Up until the current year ended 31 December 2021, 
a contingent liability was held in relation to the data 
cleansing exercise with an estimated value of 
£1,400,000. Management now consider that the 
contingent liability is no longer applicable but that 
a probable provision of £211,000 is required to settle 
remaining costs as at 31 December 2021. 

Amortisation and impairment of intangible 
assets 
Amortisation of the Group’s intangible assets 
represented a charge of £2,933,000 for the period. We 
had not taken any impairment charges against the 
value of any SIPP portfolios recognised within intangible 
assets (2020: £344,000). 

Cash flows 
Shareholder cash balances at year end were £31.9m 
compared to £32.5m at the end of the previous 
financial year.  

Net cash inflows from shareholder operating activities 
for the period were £14.3m (2020: £7.7m net cash inflow), 
with the increase in cash generation primarily 
attributable to improvements in working capital 
management.  

A combination of the investment in intangible assets, 
equity dividends paid and repayment of borrowings 
during the year saw significant net cash outflows from 
investing and financing activities. 

Suffolk Life Annuities 
Part of the Suffolk Life Group of Companies, Suffolk Life 
Annuities Limited, is an insurance company that writes 
SIPP Products as insurance contracts. These are all 
non-participating investment contracts and so the 
Group does not bear any insurance risk. As the 
policyholder assets and liabilities are shown on the 
balance sheet of Suffolk Life Annuities Limited, these 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 11  

ST R AT EG I C   R E P O RT  
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Chief Financial Officer’s review 

continued

Financial Position 
The Group increased net assets by 1.7% to £81.6m as at 
31 December 2021 (2020: £80.2m), and reduced 
shareholder cash reserves slightly from £32.5m to 
£31.9m over the same period.  

As at 31 December 2021, the Group had net shareholder 
cash (after debt) of £12.0m (2020: £8.8m). 

The Group adopted the provisions of IFRS 16, accounting 
for leases, for the accounting period commencing 
1 January 2019. The effect of this on our financial 
performance is not material although the impact on the 
Group’s balance sheet has been to increase Non-current 
assets and Current/Non-current liabilities. It should be 
noted that our principal lenders exclude the impact of 
IFRS 16 when calculating our banking covenants. We 
have also received confirmation previously from the FCA 
that the provisions of IFRS 16 do not need to be taken 
into account in our regulatory capital calculations. 

Outlook 
The Group’s profitability is not directly linked to market 
performance and therefore the growth in our SIPP 
numbers provides more visibility and less volatility of 
earnings, combined with discipline over our controllable 
cost base. In 2022, we expect the combination of SIPP 
revenue growth, improved performance by Dunstan 
Thomas and a positive impact on the Group’s interest 
revenue following recent changes, to materially improve 
top line growth, and we will maintain careful cost 
discipline whilst supporting investment in our stated 
growth strategies.  

Dan Cowland 
Chief Financial Officer 

31 March 2022 

also show on the Group balance sheet on consolidation. 
Assets in the SIPPs administered by the rest of the 
Group are held in trust and not under insurance 
contracts and therefore do not need to be included on 
the balance sheet. As the policies are non-participating 
contracts, the customer related assets and liabilities in 
Suffolk Life Annuities Limited match. In addition the 
revenues, expenses and investment returns of the 
non-participating investment contracts are shown in 
the consolidated statement of comprehensive income. 
Again, these income, expense items and investment 
returns due to the policyholders are completely 
matched. An illustrative balance sheet as at 
31 December 2021 showing the financial position of the 
Group excluding the policyholder assets and liabilities is 
included as supplementary unaudited information after 
the notes to the financial statements. An illustrative 
cash flow on the same basis has also been provided. 

Employee Benefit Trust (“EBT”) 
The EBT continues to be used to acquire shares in the 
Group in the open market to satisfy future vesting of 
options and long term incentive awards. The EBT is 
funded by loans from the Group. As at 31 December 
2021, the EBT held 488,296 shares in Curtis Banks Group 
PLC (2020: 261,276). A number of options awarded under 
the Company’s SAYE schemes vested during the year 
and awards were made from the shares held by the EBT. 

The financial statements of the EBT are consolidated 
within the overall Group financial statements and these 
shares are shown on the balance sheet of the Group as 
Treasury Shares and are included within total equity. 

Capital requirements 
The Group’s four (2020: four) regulated subsidiary 
companies submit regular returns to the FCA and the 
PRA relating to their capital resources. At 31 December 
2021 the total regulatory capital requirement across the 
Group was £15.1m (2020: £15.2m) and the Group had an 
aggregate surplus of £17.0m (2020: £17.2m) across all 
regulated entities. In addition to this, it is Group internal 
policy for regulated companies within the Group to hold 
at least 130% of their required regulatory capital and 
this has been maintained throughout the year. 

Three (2020: three) of the principal trading subsidiaries 
of the Group are regulated by the FCA and are subject 
to the relevant capital adequacy rules. The fourth (2020: 
fourth) regulated entity Suffolk Life Annuities Limited 
(“SLA”), being an insurance company, is subject to 
Solvency II rules and it’s capital requirement is 
determined by the Standard Formula as set out in the 
Solvency II directives. 

Full details of SLA’s capital position are set out in the 
Solvency and Financial Condition Report published 
annually on the Group’s website. 

12 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
STRATEGIC REPORT 
continued 

Principal risks and uncertainties 

The risks faced by the Group have been fully assessed 
and a robust governance and risk management 
structure is in place. A number of Governance 
Committees are in place in the Group, which provide 
dedicated focus and attention on the key risks relevant 
to each committee. Each Governance Committee has 
responsibility to feed into the comprehensive group risk 
register, which is regularly reviewed and updated. The 
risk register sits alongside the dedicated risk monitoring 
and management system, where appropriate controls 
and mitigating actions have been agreed and are 
regularly monitored for the risks identified. Further 
actions are identified and tracked through to 
completion where the level of residual risk remains 
above the target threshold set.  

The principal risk categories that would adversely affect 
the activities of the Group are set out below: 

1. 

Strategic risks 
Strategic risks are those that are affected or 
created by the Group’s business strategy and 
strategic objectives, including risks in relation to 
acquisitions.  

The material risks in relation to completed and 
potential future acquisitions include: 

• Unanticipated litigation or claims against the 
Group, leading to increased costs to deal with 
and defend the claims along with the impact 
upon management time and focus. 

• Unexpected integration costs and 

unanticipated diversion of management 
time and focus and other resources leading 
to an inability to integrate businesses in a 
cost–effective and timely manner. 

•

•

The acquired businesses do not achieve the 
levels of profitability or earnings required to 
justify the investment made by the Group. 

Levels of new business, transactional fees or 
other income sources do not achieve the 
expected levels to meet the level of revenue 
expected by the Group. 

Mitigation 
The Group Risk, Audit & Compliance Committee 
acts under a delegated authority from the Group 
Board to manage the Group’s risks and ensure an 
appropriate framework is in place for the 
identification, assessment and management of 
material risks. Relevant Group Governance 
Committees monitor and track progress made 
and potential impacts in relation to strategic 
objectives. The Group carries out thorough due 
diligence on all potential acquisitions using 
internal expertise and external resources where 
considered necessary. Appropriate warranties and 
indemnities are obtained from the vendors and 
where it is deemed commercially appropriate 
consideration is partly deferred to cover any 
potential issues arising from the acquisition. 

Appropriate insurance cover is arranged to cover 
past events in businesses being acquired. 

2.  Regulatory risks 

The Group operates in a highly regulated and 
specialist industry and therefore is susceptible to 
any significant regulatory or legislative policy 
changes from a variety of regulatory bodies, or 
from a change in the way existing legislation or 
regulation is interpreted by a regulatory body. Any 
changes will influence the overall framework for 
the design, marketing and distribution of 
products, the acceptance and administration of 
business, and the regulatory capital that is 
required to be held. 

The key risk here is interpretation and 
implementation by the Group of regulatory 
change and what the new rules entail. 
Judgements and decisions must be made to 
ensure change is implemented and while detailed 
internal assessment and analysis will be 
undertaken and further external support obtained 
as required from legal professionals, trade bodies 
and others in the market, there will always be 
a small residual risk of misinterpretation of the 
intended or existing rules. There is a risk that 
a significant regulatory change may be 
introduced that would have a detrimental impact 
upon the business model of the Group. In addition, 
if unexpected regulatory changes are introduced 
at short notice, or if the implementation of 
regulatory change is not managed in an effective 
manner, this could impact the capital and 
regulatory position of the Group in the short term. 

Mitigation 
An internal buffer of at least 30% over the required 
capital is maintained to ensure regulatory capital 
requirements can be maintained in the event of 
unexpected regulatory changes. A Group 
Regulatory Change Committee is in place, which is 
responsible for the initial identification and review 
of new regulatory publications applicable to the 
Group and for undertaking horizon scanning for 
potential future regulatory developments. The 
Group is also able to seek external advice as 
required to support the analysis and 
interpretation of regulatory change. This includes 
external accountancy and legal firms and the 
wider financial community via membership of 
trade bodies. Ongoing compliance monitoring and 
internal audit activity is undertaken to review 
processes, procedures and documentation to 
ensure this is in line with regulatory and legislative 
requirements and expectations. Significant 
regulatory changes are implemented through 
a formal change project management structure 
to provide assurance that the requirements are 
implemented correctly and within the required 
timescales. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 13  

ST R AT EG I C   R E P O RT  
continued 

Principal risks and uncertainties 

continued 

3. 

Interest on client funds 
Interest received on cash balances is used to help 
meet the annual running costs of SIPP plans and, 
whilst previously this has been shared with 
customers on a discretionary basis in line with 
common industry practice, we are now committed 
to how we share the interest on SIPP bank account 
balances by reference to the Bank of England bank 
rate. There is a risk that a change in prevailing 
interest rates or rates paid to customers may 
materially reduce the margins earned by the group 
in respect of customer balances administered. 

From time to time, the Group may lock into fixed 
term rates of interest on customer balances that 
offer a higher return. To the extent that the Bank of 
England bank rate decreases following the 
commitment to such fixed terms, the amount of 
interest shared by Curtis Banks to its customers 
may reduce. 

Mitigation 
To minimise this risk, the Group Asset and Liability 
Committee continually monitors all customer 
deposits and the terms of those deposits to 
ensure any risks from changing interest rates are 
minimised. This is partly achieved by varying the 
maturity dates of term deposits. There will always 
be a residual risk where the Group commits to a 
quarterly interest rate to its customers and there 
is a subsequent change in either the Bank of 
England bank rate or the annualised rate of 
interest return achieved by the Group although 
this is not considered to be material, especially 
given the anticipation of further Bank of England 
interest rate rises following three recent increases 
in December 2021, February 2022 and March 2022.  

4.  COVID-19 

As at the date of approval of these financial 
statements there remains uncertainties over how 
the COVID-19 outbreak will continue to impact the 
industry, recognising they have begun to reduce. 
The main risks to the Group are considered to be 
staff welfare and maintaining continuity of 
service for our customers. All SIPP fees levied are 
fixed sterling charges and are not a percentage 
based charge on the value of the underlying 
assets held within the SIPP, so the Group is not 
directly affected by any volatility in the financial 
markets arising from COVID-19. 

Mitigation 
The Group continually reviews guidance from the 
UK government and the NHS and ensures that all 
staff are kept regularly updated and fully 
informed in order to reduce the risk of spreading 
the virus. While the Covid-19 restrictions have been 
lifted in England by the government, the group 
has decided to continue being cautious and be 

mindful of our colleagues. Self-isolation for 
colleagues with symptoms or who have tested 
positive remains the Group policy. The Group has 
always maintained a comprehensive Business 
Continuity Plan (“BCP”), and this was successfully 
utilised during 2020 and 2021. The BCP caters for 
a number of scenarios, including those where high 
numbers of staff or all staff are unable to access 
individual or multiple offices. Current measures to 
protect staff attending office locations include. 

• Clear, regular guidance to staff in respect of 

their responsibilities and roles 

•

•

Additional hygiene and sanitiser stations 
installed in all office locations 

Identifying and validating key process owners 

• Widening remote access from core to all staff 

•

Implementation of a Group ‘Agile Working 
Policy’ to support a mixture of office based 
and home based working 

The Group is a financially sound business with 
capital and liquidity well in excess of the minimum 
regulatory requirements, which has helped to 
support the development of the above measures. 

5.  Dependence on key executives and 

personnel 
The Group’s future success may be substantially 
dependent on the continued services and 
performance of its Executive Directors and the 
Senior Management team and the Group’s ability 
to continue to attract and retain highly skilled and 
qualified individuals. 

Mitigation 
To minimise this risk the Group seeks to recruit 
and maintain high quality experienced staff by 
offering market competitive packages. These 
packages are enhanced by the addition of share 
based incentive and reward schemes for all key 
staff. In addition, the Group offers structured 
training for staff and works with staff to ensure 
that there is a favourable work environment that 
attracts and retains staff. The Group has also 
been officially recognised as an accredited Living 
Wage Employer in February 2022.  

6.  Reliance on Information Technology 

systems 
The Group requires complex and extensive IT 
systems to run its business. Delays in any 
modifications to its systems or a failure of existing 
systems could lead to business disruption with a 
resultant material adverse impact on the Group. 
System enhancements are continually being 
assessed and taking place. 

14 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Principal risks and uncertainties 

continued 

Mitigation 
To minimise this risk the Group has project teams 
that continually evaluate and update current 
systems, and implement new or enhanced 
systems where considered necessary. A full risk 
assessment is carried out before significant 
changes to systems and the acquisition of our key 
technology partner, Dunstan Thomas, will 
strengthen this process. Business continuity is 
assured by thorough full back up of data and 
comprehensive data recovery procedures being in 
place. 

7.  Operational Risk and Internal control 

systems 
Operational risk relates to the risk of loss resulting 
from inadequate or failed internal processes, 
people and systems, or from external events. 
The Board believe that the Group has in place 
appropriate regulatory, financial, management 
and internal controls which are adequate to 
ensure that the Group meets its regulatory 
obligations and its contractual commitments to 
customers and other third parties, as well as 
appropriate protections against detrimental 
activities such as fraud, theft, misuse of funds, 
money laundering or other unauthorised or 
criminal activities. In the event that any such 
controls fail this may lead to a material adverse 
effect and lead to claims against the Group. 

Mitigation 
The Group has a clear and robust governance 
framework in place to manage and mitigate the 
risk faced by the business. Within this structure, 
the Group Operational Risk & Compliance 
Committee has responsibility for managing the 
operational risks faced by the business. 
This delegation of authority, along with escalation 
of key risks, provides clear oversight to the Group 
Risk, Audit & Compliance Committee and Senior 
Management of the key risks across the business. 
The low tolerance towards operational risk is 
embedded in the culture of the group, alongside 
the desire to ensure fair customer outcomes are 
achieved.  

The Group operates a three lines of defence model 
within this framework, with responsibility and 
accountability for risk management assumed by 
the following:  

•

First line: Senior management and those 
individuals in sales and operational roles are 
responsible for managing risks, by developing 
and maintaining effective internal controls to 
mitigate risk. First line systems and controls 
are in place to ensure business operations are 
carried out in compliance with internal policies 
and procedures.  

•

•

Second line: The risk, compliance and 
anti-money laundering functions overseen by 
the Group Operational Risk & Compliance 
Committee maintain a level of independence 
from the first line. They are responsible for 
providing oversight and challenge of the first 
line’s day-to-day management, through 
compliance monitoring and reporting of risks 
to both Senior Management and the Group 
Risk, Audit & Compliance Committee. 

Third line: Internal Audit are responsible for 
providing independent assurance to both 
Senior Management and the Group Risk, Audit 
& Compliance Committee as to the 
effectiveness of the Group’s governance, risk 
management and internal controls. 

A comprehensive risk register is maintained by the 
Group, which identifies a number of operational 
risks faced by the business and identifies the 
controls currently in place to mitigate these risks, 
along with any further actions required to reduce 
the level of risk to the agreed target level. Risk 
events are recorded and appropriate root cause 
analysis undertaken to identify and address 
potential systemic issues and a range of relevant 
management information is produced and 
regularly analysed to support the measurement 
and tracking of operational risk. 

Infrastructure security 
Infrastructure is considered in relation to both the 
environment for staff and the assets that store 
data. The business model is heavily reliant on the 
security and physical robustness of IT systems 
and the reliability of the chosen software 
providers. The Group’s software and systems are 
at risk from computer viruses, and other breaches 
of cyber security. While the Group takes the 
security of its computer systems very seriously, 
computer viruses or breaches of cyber security 
may cause the Group’s systems to suffer delays or 
other service interruptions and result in claims 
against the Group. 

Mitigation 
The Group has an extremely low appetite toward 
any compromise to either the staff that utilise the 
infrastructure of the Group and the actual 
infrastructure itself, and as such these risks are 
closely monitored. The Group carries out extensive 
testing of all computer systems on a regular basis 
to ensure security is maintained and it also makes 
use of the latest technology and software to 
ensure there is appropriate cyber security in place. 
This includes the interception and rejection of a 
high volume of incoming emails, monitoring and 
staff training. Cyber insurance is also in place and 
includes provision to support the Group in the 
timely recovery of impacted systems in the event 

8. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 15  

ST R AT EG I C   R E P O RT  
continued 

Principal risks and uncertainties 

continued 

robust action plans in place to track, report and 
bring to resolution, as described in further detail 
below. 

Mitigation 
The Group regularly considers and assesses the 
key risks posed by the commercial property 
portfolio, and these are monitored as part of 
Group Property Oversight Committee, acting 
under delegated authority. This, along with 
escalation of key risks, provides clear oversight to 
Senior Management of the key risks across the 
commercial property portfolio. The Group has also 
sought external legal expertise to ensure the 
documentation, and underlying responsibilities in 
relation to a commercial property, are set out and 
are clearly defined between the Group and other 
involved parties (tenant, customer, property 
manager, etc.) to prevent future legal dispute. The 
nature of physical commercial property is that all 
risks that are known are considered, but the Group 
are aware that each commercial property is 
unique and there will exist some residual risks 
(such as legal, unexpected cost or market risk) 
that cannot be fully mitigated, and some will sit 
outside of the control or remit of the Group 
responsibilities. These have been accepted as an 
inherent risk to continuing to offer commercial 
property investment to customers, and are 
mitigated as far as possible through a robust due 
diligence process prior to accepting any property 
investment. Monitoring of the commercial 
property portfolio is conducted on an ongoing 
basis to ensure there is minimal deterioration in 
the quality of the portfolio, and to safeguard the 
interests of customer’s investments. 

of a cyber incident occurring. Key dependencies 
are regularly monitored and assessed to ensure 
mitigation procedures are in place should a major 
risk crystallise. There are also controls in place to 
mitigate the people risk to Group infrastructure, 
including measures such as defining clear roles 
and responsibilities, succession planning for 
middle-level staff and ensuring competency for 
roles through relevant training. 

9. Non Standard Investments (“NSIs”) 

Pension Schemes administered by the Group are 
permitted under HMRC rules to hold certain NSIs 
within them. Such investments are considered to 
represent a higher level of risk than standard 
investments, such as quoted equities. As high risk 
investments, NSIs are potentially far more volatile 
than standard investments and customers may 
look to the Group, as their pension provider, for 
compensation in the event that a NSIs fails or 
suffers a significant decrease in value. 

Mitigation 
The proportion of the plans under administration 
of the Group that hold NSIs is small and full due 
diligence procedures are carried out on all NSI’s 
before they are accepted into a pension scheme. 
This will also incorporate consideration of the 
circumstances of the individual looking to hold the 
NSI within their pension scheme. The Group has 
a clearly defined statement of allowable assets, 
setting out the categories of NSIs which may be 
accepted, subject to the completion of robust due 
diligence, and those that will not be considered at 
all. New business is primarily only accepted from 
regulated financial advisers, who have a duty to 
ensure that any NSIs that are recommended are 
suitable for the relevant pension scheme. Once 
held, NSIs are monitored annually by the Group’s 
technical investments team to consider whether 
the NSI remains acceptable. In addition, the Group 
carries high levels of professional indemnity 
insurance to protect against any claims. 

10.  Commercial Property 

The Group acts as landlord for a large volume of 
commercial properties held within Group pension 
schemes. As the size of the commercial property 
portfolio has increased over time, the Group has 
been required to develop its systems and controls 
to meet the needs of the portfolio as they arise, 
including understanding the key risks posed by 
becoming legal owner of the commercial property 
assets on behalf of its customers. 

We understand the primary risks to be the 
management of common areas and 
residual/vacant parts of properties, and the 
incoming regulatory changes regarding Minimum 
Energy Efficiency Standard (MEES), due to come 
into force in April 2023. Both of these risks have 

16 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
ST R AT EG I C   R E P O RT  
continued 

Environmental, social and governance (ESG)

Our people and our communities 
At Curtis Banks we are committed to investing in all our 
800+ employees, making their lives fairer, encouraging 
their diversity and providing them with equal 
opportunities. It’s important that our employees who 
provide our customers with their pensions are motivated 
and supported at work and in their communities. 

In 2021 we are pleased to highlight a number of 
achievements. 

•

•

•

•

•

We published our Gender Pay gap report. We are 
transparent in our reporting and we work hard to 
address any gender gaps we find.  

We introduced the UK Living Wage for all our 
employees and on site contractors in recognition 
that a hard day’s work deserves a fair day’s pay. 

We invested £80,000 in Learning & Development 
of our employees.  

Our employees continued to support their 
communities through volunteering and charitable 
donations. In total, we volunteered 280 hours, 
raised £3,764.79 in 2021 for three mental health 
and wellbeing charities and supported employees 
with £6,378.11 of matched fundraising. 

The Group actively monitors recruitment, 
development and promotion to ensure that we 
provide a fully inclusive culture with policies and 
practices that exceed statutory requirements 
wherever possible. Please see page 17 for further 
details on this policy.  

Staff initiatives and interaction 
Management engage closely with staff to determine 
their needs and initiatives are implemented where these 
benefit the majority of employees. The Group Leadership 
Team, which supports the Executive Committee and 
Group Board, have implemented a number of initiatives 
for staff of all levels and continue to interact with, and 
listen to, feedback from staff to ensure Curtis Banks is 
seen as a forward-thinking and flexible employer. 
Newsletters containing information about both Group 
developments and social events are provided to 
employees on a regular basis and personal 
achievements from staff are actively shared, such as 
exam successes, promotions or completion of personal 
challenges such as marathons or other competitive 
events. The Group has an established Employee Forum 
which supports staff in matters of concern and can 
assist in communications and matters with senior 
management. The business provides a Save As You Earn 
(“SAYE”) share option scheme for the benefit of all eligible 
employees to encourage active participation and vested 
interest in the continued success of the Group. 

Staff Training 
Staff are actively encouraged to train and develop 
through both structured and ‘on the job’ training. Staff 
are supported in these, both financially and through a 
dedicated Learning and Development department. The 
Group has an approved list of professional 
qualifications that staff are sponsored to study towards 

and are given study leave to help and motivate them to 
progress their career within the organisation. 

Employment of staff with protected characteristics 
The Group’s approach to recruitment, promotion, 
training or any other benefit will be on the basis of 
aptitude and ability, with all employees helped and 
encouraged to develop their full potential in order to 
maximise their contribution to the business. 

The development of all our employees is integral to our 
corporate goals and we look to maximise individual 
contribution at all levels within the organisation by 
providing appropriate opportunities for personal and 
professional development. Curtis Banks aims to 
establish and maintain a culture that values lifelong 
learning and development amongst our employees. 
Training functions are equipped to meet any special 
needs of individuals with disabilities and consideration 
is given to the modification and adaptation of facilities 
and the provision of special aids or equipment.  

The Group actively monitors recruitment, development 
and promotion to ensure that we provide a fully 
inclusive culture with policies and practices that exceed 
statutory requirements wherever possible.  

Sponsorships and partnerships with charities 
and community organisations 
Working with our employees we support a number of 
initiatives in communities important to our business. In 
2021 we were pleased to support the following: 

•

•

•

•

Sea Change Sport – Through our corporate 
sponsorship we are proud to have partnered with 
Victoria Evans and her Sea Change Sport 
campaign in her world record attempt to be the 
fastest female to solo row across the Atlantic to 
raise funds for Women in Sport providing equal 
opportunities for women and girls in sport in the 
UK. We are delighted to confirm that on 24 March 
2022 Victoria successfully completed her 
challenge and broke the world record by over 
a week arriving at her destination Port St Charles, 
Barbados in 40 days and 19 hours. An incredible 
achievement, making a real difference for women 
and girls in sport in the UK.  

We continued to support three designated 
charities from the Mental Health & Wellbeing 
sector in 2021 being Lighthouse in Ipswich, the 
Teenage Cancer Trust in Bristol and the Dundee 
Wellbeing Works charity, and we will continue this 
support until December 2022.  

Along with raffles and other fundraising events, we 
held a Mental Health & Awareness week and the 
Group-wide Olympic Challenge which was a great 
success. We encouraged staff to get out, to get 
active and to record the miles they walked, ran, 
swam or cycled each week and all staff that 
participated received a Curtis Banks Olympic 
Challenge Gold medal. 

All offices regularly hold events for their chosen 
local charities and staff are encouraged to 
fundraise for other charities that may have 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 17  

ST R AT EG I C   R E P O RT  
continued 

Environmental, social and governance (ESG)  

continued

•

provided them, their friends or family with support. 
As well as organising and funding the events, 
Curtis Banks also provides further support through 
an annual matching contribution to the relevant 
charity by matching employee fundraising by up 
to £250 per person. 

Chris Read, Chief Executive Officer of Dunstan 
Thomas, spearheads the charity Singing Gorilla 
Projects (“SGP”). SGP funds and manages 
community-based projects in remote parts of 
Uganda that improve the welfare of communities 
and enriches the lives of individuals. SGP builds 
and manages health facilities, builds schools and 
sponsors children to continue their education, 
install solar energy systems and funds water 
delivery programmes with water tanks and clean 
water filtration systems. In 2021, Chris was 
commissioned by Retirement Planner to write 
a weekly opinion piece on the thoughts of 
a business leader during this time. These 42 pieces 
have been authored as short essays into a book 
called ‘42’. Dunstan Thomas supported the 
publication of this book, and the sales proceeds 
and donations will go to SGP. We look forward to 
supporting SGP further in 2022 and beyond. 

Curtis Banks and addressing the challenge of 
Climate Change  
As a SIPP Provider, we take instructions from customers 
and financial advisers to hold assets in their pension 
funds. We recognise that as a financial services provider 
we must directly and indirectly reduce global warming 
and temperature rise driven by CO2 emissions.  

We are doing this in three ways: 

•

•

•

Through managing down our own emissions as 
a business, using renewable energy sources to run 
our own business and what we can’t reduce we will 
offset. Details of which are in the SECR report below. 

We are starting to understand how cash assets 
placed with deposit takers can have a more 
positive impact on society and the climate.  

Many of our customers hold commercial 
properties in their SIPPS. We are seeing strong 
evidence that buildings with better environmental 
performance demand higher rental yields, lower 
energy costs for the occupier and will mitigate 
ever tightening environmental regulations in the 
UK. We are currently considering how we can 
encourage more of this from our customers. 

Climate-related Disclosures 
We recognise that our administration operations result 
in emissions to air and water, and the generation of 
waste. It is our aim and policy to do more than just 
comply with legislation, and we continue to reduce the 
environmental impacts of our business and operate in 
an environmentally responsible manner. 

This aim applies to all of the Group’s office locations, 
including operational management, location 
management and procurement. Will Self, our CEO, 
manages the Board’s responsibility for ensuring that 
sufficient resources are made available to enable the 
business to achieve our Environmental & Sustainability 
objectives, targets and policy implementation. This is 
supported by the Chief Information Officer, who 

Curtis Banks is delighted to have sponsored Victoria Evans of Sea Change Sport, who set a new world record to become the 
fastest female to solo row the Atlantic in March 2022.

18 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

ST R AT EG I C   R E P O RT  
continued 

Environmental, social and governance  (ESG)  

•

•

•

•

•

•

•

•

•

•

•

continued

assumes the regulatory responsibility for monitoring 
Climate Risk exposure for Suffolk Life Annuities Limited. 
The Group Management Team and location site Office 
Management have the day to day responsibility for 
ensuring that the requirements of this policy are 
followed and that monitoring is carried out to ensure 
effectiveness of the objectives. All Curtis Banks 
employees are expected to support the aims and 
objectives of the Curtis Banks Environmental & 
Sustainability Policy. 

Objectives: 
The overall objectives of the policy are as follows: 

Make efficient use of natural resources by 
conserving energy and water, minimising waste 
and implementing recycling initiatives wherever 
possible 

Meet our duty of care requirements in relation to 
waste by ensuring the safe keeping, 
transportation and disposal of waste 

Use recycled products constructed of recycled 
materials whenever commercially justifiable 

Keep work transport use to a minimum and to 
encourage car sharing where appropriate 

Wherever possible, work with suppliers that 
recognise and reduce the environmental impact of 
their products and transportation 

•

•

•

•

•

•

•

Monitor Curtis Banks’ electricity and water 
consumption in our offices on a monthly basis; 
look to introduce energy efficient systems and 
plant and equipment such as smart sensors 
where practical to further reduce on-site 
electricity and water usage;  

Ensure that where appropriate all contractors 
taking waste from the site have the correct waste 
transfer notes/waste carrier licenses and that 
certification of safe destruction is issued; 

Actively promote and encourage a positive recycling 
ethos across the Curtis Banks Group and aim to 
recycle over 55% of all location waste each year;  

All plant and equipment must be inspected and 
fully serviced regularly in line with 
recommendations to ensure that it is safe and 
working efficiently and correctly;  

Ensure that our staff are engaged and given 
regular Environmental initiative updates on 
a quarterly basis and more frequent location 
specific initiatives; 

Implement carbon capture scheme to record our 
paper usage and offsetting with planting of trees; 

Continually review environmental innovations and 
where possible introduce these to further improve 
environmental management. 

Include environmental considerations during the 
procurement process for new services and 
equipment 

Monitoring & Reviewing: 
Progress against these objectives will be monitored 
through: 

Ensure staff are engaged and aware of the Curtis 
Banks Group Environmental & Sustainability 
objectives and how they can support and assist in 
meeting these targets 

Ensure that staff are updated with Environmental 
information, such as Recycling initiatives and 
Recycling incentive 

Where possible adhere to the “waste hierarchy” 
through prevention, reduction, re-use and 
recycling 

Use the most environmentally friendly cleaning 
products whenever possible 

Curtis Banks Group will meet any legal energy 
management legislation requirements and 
endeavour to meet best practice guidance 

Targets: 
To achieve our aims, we have set ourselves the following 
targets:  

•

•

To weigh, monitor and record all waste that leaves 
our office locations. This is to include all landfill, 
recycled and confidential waste, batteries, 
fluorescent tubes, light bulbs, ink cartridges and 
toner, corporate clothing and IT equipment;  

To ensure air conditioning engineers complete the 
FGAS register and that we have access to this 
information, including the record of any lost 
fugitive gases;  

•

•

•

•

•

Annual management review of this Environmental 
& Sustainability policy and any associated 
environmental procedures and processes carried 
out by the location Office Management; 

Continual review of the procedures and processes 
carried out across the entire Curtis Banks Group, 
achieving a consistent approach across all 
business areas; 

Staff encouraged to take an active responsibility, 
to put forward ideas and to encourage colleagues 
to recycle and to report any facility faults 
immediately;  

Staff will be given regular Environmental updates 
and always have the opportunity to put forward 
new ideas and innovations;  

Reviewing all new legislation and best practice 
guidance. 

Streamlined Energy and Carbon Reporting 
(“SECR”) 
Curtis Banks Group has adopted SECR for the second 
year in the year ended 31 December 2021. The Group has 
elected 2020 as its reference year and comparative 
data from 2020 is set against the current financial year. 

Methodology 
The Group has identified the areas relevant to its 
contribution to greenhouse gases (GHGs) as being the 
areas of business travel and electricity usage in office 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 19  

ST R AT EG I C   R E P O RT  
continued 

Environmental, social and governance  (ESG)  

continued

premises. On this basis, the Group has collated data 
relating to these areas for the full year ended 
31 December 2021. The Group has used average engine 
size and fuel consumption in order to arrive at an 
imputed annual contribution to GHGs through car 
mileage related to business travel. Data on average 
GHGs per kWh has been sourced from monthly invoice 

records, which has then been applied against the 
Group’s actual kWh usage in order to arrive at GHGs 
generated through office based operations. The 
imputed GHGs have then been divided by annual gross 
revenue in order to arrive at an intensity ratio for the 
Group. The data and calculations are presented in the 
table below: 

                                                                                                                                                                                                                                   Year ended                Year ended 
                                                                                                                                                                                                                               31 December            31 December  
Global greenhouse gas emissions and energy use data for the period 1 January to 31 December                                        2021       2020 Restated 

Energy consumption used to calculate emissions (kWh): 
Energy consumption related to business travel                                                                                                                                   
Business travel in private vehicle (miles travelled)                                                                                  46,504                 13,089 
Calculated total CO2 emissions related to business travel - metric tonnes                                          14.9                       4.2 
Energy consumption related to office activities                                                                                                                                  
Energy consumption used to calculate emissions (kWh)                                                                 2,216,256              906,768 
Average CO2 per kwh - tonnes                                                                                                           0.00021233           0.000203 
Calculated total CO2 emissions related to office electricity usage - metric tonnes                         470.6                     184.1 

Total GHGs generated through all activities – tonnes CO2                                                                   458.5                   184.3 

Percentage of CO2 from office activities vs total                                                                                    96.9%                  97.8% 
Percentage of CO2 from business travel vs total                                                                                        3.1%                    2.2% 

Intensity ratio: Tonnes CO2e/Annual gross revenue                                                                     0.0000077        0.0000034 
Intensity ratio: Tonnes CO2e/Average FTE                                                                                              0.5864                0.2640 
Intensity ratio: Tonnes CO2e/Customer policy                                                                                       0.0061                0.0022 

The relatively low GHGs generated in the year ended 
31 December 2020 was due to the significant reduction 
in business travel and lower office usage as staff work 
from home for extended period of time. The significant 
increase of total GHGs generated in the year ended 
2021 compared to the prior year is primarily driven by 
business activities gradually resuming to normality 
from the easing of COVID-19 pandemic restrictions, as 
well as a full year inclusion of Dunstan Thomas and 
Talbot and Muir figures.  

Actions taken by the Group in 2021 
Due to the nature of the Group’s business operations, 
there is not a great burden of business travel in terms of 
carbon footprint. Per the table above, the greatest 
source of CO2 generation in the business relates to office 
based activities, primarily electricity usage in office 
premises. Travel related emissions as a percentage of the 
total equate to only 3.1% whereas CO2 generated from 
office based activities equates to 96.9% of the total. 
As referred to in the CFD section on pages 18 to 20, the 
Group has taken considerable and ongoing measures in 
order to reduce CO2 outputs relating to office activities. 
Further information around this is detailed on page 19. 
Additional specific energy efficiency actions taken 
across the Group are detailed below: 

•

Across all office locations, the Group is actively 
pursuing a strategy to reduce power usage of our 
technology equipment. We have already made a 
step change in our approach to reducing power 
consumption for our desktop computers and this 
remains a key part of our strategy moving 
forward. This not only include the switch from 
conventional desktop computers to more energy 
efficient ones, but also implementing smart 

processes and controls which for example turn off 
idle machines overnight. These changes form part 
of an on-going strategy to ensure that 
environmental impacts are considered in our 
technology refresh programme through 
consolidation, reducing packaging waste and 
moving to devices with a lower power 
consumption wherever practical; 

A working group was established in 2020 and 
remains active in 2021 to ensure compliance with 
the ESOS regulations. An external third party was 
appointed to help undertake the required tracking 
and reporting of energy usage. Display Energy 
Certificates for the Ipswich and Bristol office a full 
report for Dundee (as Display Energy Certificates 
do not apply in Scotland) are included in the 
submission to the Environment Agency and to 
those within the business responsible for the 
energy used by our buildings for consideration. 
Further work is planned and remains agile on 
ESOS in future as our understanding evolves;  

Maintenance and monitoring of a new cooling & 
heating system installed in 2020 which is 30% 
more energy efficient at our Ipswich office; 

Encouraging employees to adapt cycling to work 
scheme by making it available to all colleagues as 
well as providing secure bicycle storage at office 
locations.  

•

•

•

On behalf of the board 

Dan Cowland 
Chief Financial Officer 
31 March 2022 

20 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

                                                                                                                                                                                                                     
                                                                                                                                                                                                                     
                                                                                                                                                                                                                     
G OV E R N A N C E  
continued 

Board of Directors 

Will Self 
Chief Executive Officer 
Will joined Suffolk Life in 2003 having completed his first degree in 
Oceanography at Southampton University. He completed his MBA from 
Cranfield University in 2010 and was made a director of Suffolk Life in the 
same year initially as Operations Director and subsequently as Product and 
Operations in 2012. Will became Managing Director in 2013 and during 2015 
was also CCO of Cofunds, a sister company within L&G. He led the strategic 
review during 2015 which lead to the sale to Curtis Banks in January 2016. Will 
joined the group board in 2016 as Deputy CEO before becoming Group CEO in 
January 2019. Will was appointed to the FCA Smaller Business Practitioner 
Panel in October 2020 and represents the life and Pensions sector within the 
FCA. Will is also Vice Chair and a Trustee of East Anglia’s Children’s Hospice 
(EACH) and lives in Suffolk with his wife and two young daughters.

Dan Cowland 
Chief Financial Officer 
Dan is a Fellow of the ICAEW, having qualified as a Chartered Accountant 
with Ernst & Young in 1997. Having worked in EY’s Banking and Capital 
Markets group, Dan moved to the WestLB owned Panmure Gordon business 
where he spent seven years in various finance roles, latterly as the Head of 
Finance. Dan performed senior finance roles at Lehman Brothers, Macquarie 
Bank and Shore Capital Stockbrokers before being appointed to the Board of 
WH Ireland plc in March 2014 as Finance Director. Dan joined Curtis Banks in 
July 2019 as the Group’s Chief Financial Officer.

Jane Ridgley 
Chief Operating Officer 
Jane Ridgley joined the Board on 18 January 2019. Jane has many years’ 
experience of working for Legal & General plc, working closely with advisers 
to deliver their customers’ needs in a sales and operational capacity. 
15 years’ experience working directly with IFAs led her to take a role as 
Investment Development Director in 2009. She then progressed to Product 
Director, responsible for the design and development of workplace savings, 
investment and product proposition. Jane joined Suffolk Life as Operations 
Director in September 2013. Her role expanded to cover Human Resources in 
March 2016 before assuming the role of Chief Operating Officer for the Curtis 
Banks Group in April 2018. 

Chris Macdonald 
Non-Executive Chairman and Non-Executive Director  
Chris was one of the founders of Brooks Macdonald Group plc where he was 
CEO until 2017. He is a qualified investment manager and has worked in 
investment management and financial services since the start of his career 
in 1982 and has won several investment management awards. Chris is 
Chairman of Catley Lakeman Ltd, a Director of Millfield and is an adviser to 
a number of financial services companies and is an associate of the Institute 
of Continuing Professional Development. Chris brings experience of 
involvement with an AIM listed company for many years and knowledge of 
the challenges and responsibilities towards all stakeholders attached to 
being a listed company as well as bringing financial services industry 
experience to the Group.

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 21  

G OV E R N A N C E  
continued 

Board of Directors 

continued

Bill Rattray 
Senior Non-Executive Director, Chairman of the Audit Committee and 
Chairman of the Risk & Compliance Committee 
Until 2019, Bill was Chief Financial Officer of Standard Life Aberdeen plc, one 
of the world’s largest investment companies, having previously served as 
Finance Director of Aberdeen Asset Management PLC since 1991. Bill is 
a Chartered Accountant and brings strong financial skills and extensive 
experience of the asset management industry, having spent significant time 
as an Executive Director of a FTSE 100 company Bill brings a depth of 
experience in dealing with shareholders and looking after their interests.

Jules Hydleman  
Non-Executive Director and Chairman of the Remuneration Committee 
Jules has over 16 years’ experience as a Non-Executive Director and 
Chairman. Currently he holds Chairmanships of Equip Holdings Limited, 
Gro-group International Limited and Cornwall Farmers Co-operative. 
Previously Jules was Chairman of Innocent Drinks for 10 years from start up 
until eventual exit. Jules brings to the Board a ‘non-industry’ outlook to the 
activities of the Group and with a background in sales and marketing this 
provides valuable input. Jules also provides experience that focuses on 
remuneration policies based on performance and targets. 

Jill Lucas  
Non-Executive Director and Chairman of Dunstan Thomas 
Jill has spent all her career in technology. She is currently undertaking a 
digital transformation programme at US Healthcare system, Mass General 
Brigham, prior to which she carried out a similar role at Unilever. Jill served as 
Chief Information Officer at both Towergate Insurance and Belron 
International and in her early career undertook many technology leadership 
roles at Reuters (now Thomson Reuters), Barclays and Sainsbury’s. Jill is 
currently a Non-Executive Director at National Savings & Investments (NS&I) 
and joined the Board of Curtis Banks in January 2021. Jill is also the 
Chairman of Dunstan Thomas. 

22 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

G OV E R N A N C E  
continued 

Directors’ Report 

The Directors present their annual report and audited 
consolidated financial statements for the year ended 
31 December 2021. 

Business review 
The principal activity of the Group continued to be that 
of the provision of pension administration services 
principally for Self-Invested Personal Pension schemes 
(“SIPPs”) and Small Self-Administered Pension Schemes 
(“SSASs”). The Group is staffed by experienced 
professionals who all have proven track records in this 
sector. The Company was incorporated in England & 
Wales (registered no. 07934492). 

An indication of likely future developments in the 
business, Corporate and Social Responsibility, and risk 
management of the Group is included in the Strategic 

Report. Information on financial risk management is 
disclosed within note 31 to the financial statements. 

Results and dividends 
The consolidated statement of comprehensive income 
for the year is set out on page 42. 

A final dividend in respect of 2020 results of 6.50p per 
share totalling £4,337,571 was proposed and paid on 
4 June 2021. An interim dividend in respect of 2021 
results of 2.50p per share totalling £1,659,868 was paid 
on 12 November 2021. A final dividend of 6.50p per share 
is proposed and, if approved, will be paid to 
shareholders on the register at the close of business on 
6 May 2022. The shares will be marked ex-dividend on 
5 May 2022 and the dividend paid on 1 June 2021. 

Substantial Shareholders 
At 1st March 2022 the Company had been notified of the following interests representing 3% or more of its issued 
share capital: 

                                                                                                                                       No. of Ordinary shares                              Percentage Holding 

Chris Banks                                                                                                                                          14,651,142                                                     21.91% 

Octopus Investments                                                                                                                         8,081,710                                                    12.08% 

Odyssean Investment Trust                                                                                                             5,130,000                                                       7.67% 

Chelverton Asset Management                                                                                                     4,350,000                                                      6.50% 

Oryx International Growth Fund                                                                                                     4,225,000                                                      6.32% 

Artemis Investment Management                                                                                                 3,962,733                                                      5.93% 

Paul Tarran                                                                                                                                           3,408,521                                                       5.10% 

Canaccord Genuity Wealth Management                                                                                  3,300,000                                                      4.93% 

Rupert Curtis                                                                                                                                       2,948,845                                                       4.41% 

Sally Curtis                                                                                                                                            2,331,413                                                      3.49% 

Unicorn Asset Management                                                                                                           2,030,465                                                      3.04% 

Related party transactions 
Details of related party transactions are given in 
note 35. 

Independent Auditors 
The independent auditors, PricewaterhouseCoopers LLP, 
have indicated their willingness to continue in office, 
and a resolution that they be re-appointed will be 
proposed at the annual general meeting. 

Directors 
The directors of the company who were in office during 
the year and up to the date of signing the financial 
statements were: 

Will Self 
Jane Ridgley 
Dan Cowland 
Chris Macdonald  
Bill Rattray 
Jules Hydleman 
Jill Lucas (appointed 19 January 2021) 

Directors will seek re-election immediately following 
appointment at the Company’s annual general meeting 
and annually thereafter. 

Directors’ indemnity 
The directors had qualifying third party indemnity cover 
totalling £20,000,000 during the year ended 
31 December 2021 and up to the date these financial 
statements have been approved.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 23  

 
G OV E R N A N C E  
continued 

Directors’ Report 

continued

Going concern 
The Directors have prepared the financial statements 
on a going concern basis, as in their opinion the Group is 
able to meet its obligations as they fall due. This opinion 
is based on detailed forecasting for the following 
12 months based on current and expected market 
conditions together with current performance levels. The 
Directors have also considered the impact of a number 
of severe but plausible events that could impact the 
business, and the Directors believe the Group is well 
placed to manage these business risks successfully. The 
Group’s detailed financial forecasts show that the 
Group should continue to be cash generative, maintain 
a surplus over its regulatory minimum capital 
requirements and be able to operate within the its 
current financing arrangements. Accordingly, the 
Directors continue to adopt the going concern basis for 
the preparation of the Financial Statements. 

Section 172 of the Companies Act 2006  
A Director of a company must act in the way they 
consider, in good faith, would be most likely to promote 
the success of a company for the benefit of its 
members as a whole, and in doing so have regard 
(amongst other matters) to: 

Risk Management 
The Group provides important products to its customers 
in a regulated environment. As the Group grows, its 
business and risk environment will become more 
complex. It is vital therefore that the Directors identify, 
evaluate, manage and mitigate the risks the Group 
faces, and that Directors continue to evolve their 
approach to risk management. For details of the 
Group’s principal risks and uncertainties and how the 
Directors mitigate them please see pages 13 to 16. 

Our People 
The Group is committed to being a responsible business. 
Our behaviour is aligned with the expectations of our 
people, customers, community and society as a whole. 
People are at the heart of our Group and, for our 
business to succeed, we need to develop them and 
manage their performance, while operating as 
efficiently as possible. We must ensure that we share 
common values that inform and guide our behaviour so 
we achieve our goals in the right way.  

We are an equal opportunities employer and it is our 
policy to ensure that all job applicants and employees 
are treated fairly and on merit regardless of ethnicity, 
sex, marital/civil partnership status, age, disability, 
religious belief, pregnancy, maternity, gender 
reassignment or sexual orientation. 

Business Relationships 
The Group’s strategy includes organic growth, 
acquisition and diversification. To achieve this the Group 
develops and maintains strong customer and supplier 
relationships. Culture, values and standards underpin 
how the Group creates and sustains value over the 
longer term and are key elements of how it maintains 
a reputation for high standards of business conduct. 

Please see the Group’s corporate governance principles 
on page 26. 

Community and Environment 
The Group is committed to ensuring an environment 
where collaboration and growth of all staff is seen as 
being part of the fabric of day to day office culture. Also, 
the Group encourages that any action that can be 
taken to reduce its impact on the environment should 
be considered. Please see more details of this on 
pages 17 to 20. 

Shareholders 
The Board is committed to openly engaging with the 
Group’s shareholders, as it recognises the importance of 
a continuing effective dialogue, whether with major 
institutional investors or with individual shareholders, 
brokers or analysts. It is important to us that 
shareholders understand the Group’s strategy and 
objectives, so these must be explained clearly, feedback 
heard and any issues or questions raised properly 
considered. For further details on how we engage with 
our shareholders please see page 28. 

Regulators 
The Group has an open and transparent relationship 
with its regulators and engages with them both directly 
and through a broad range of industry forums and 
consultations. The Board encourages the engagement 
with, and participation in, industry associations and it is 
updated on legal and regulatory developments on an 
ongoing basis. 

Board oversight 
The main methods by which the Directors exercise their 
duties include the following: 

•         Board strategy days, which are held periodically, 

to review the Group’s business model and strategy 
to ensure the long term sustainability of the Group 
and its ability to meet its stakeholder needs; 

•         Quarterly Board meetings are held throughout the 
year and additional meetings are convened on an 
ad-hoc basis to address time critical matters. 
Through the course of 2021 the Board met 
frequently, and as required, to manage corporate 
transactions and the response to the COVID-19 
pandemic; 

•         The Board’s risk management structure and 

procedures set out in the Chairman’s Corporate 
Governance report considers the potential 
consequences of decision making over the 
appropriate time horizons to manage any 
potential risks to the Group or stakeholder groups; 

•         The Board carries out its direct shareholder 

engagement through the annual general meeting, 
communicating with investors including those 
staff holding shares in the Group; 

•         External assurance is obtained through external 
audit and the internal audits undertaken by 
a specialist independent firm. 

24 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

explain the group’s and company’s transactions and 
disclose with reasonable accuracy at any time the 
financial position of the group and company and 
enable them to ensure that the financial statements 
comply with the Companies Act 2006. 
The directors are responsible for the maintenance and 
integrity of the company’s website. Legislation in the 
United Kingdom governing the preparation and 
dissemination of financial statements may differ from 
legislation in other jurisdictions. 
Directors’ confirmations 
In the case of each director in office at the date the 
directors’ report is approved: 
•         so far as the director is aware, there is no relevant 
audit information of which the group’s and 
company’s auditors are unaware; and 

•         they have taken all the steps that they ought to 
have taken as a director in order to make 
themselves aware of any relevant audit 
information and to establish that the group’s and 
company’s auditors are aware of that 
information. 

On behalf of the board 

Dan Cowland 
Director 

31 March 2022 

G OV E R N A N C E  
continued 

Directors’ Report 

continued

Principal decision making 
The Group comprises two operating segments, being 
pension administration and FinTech, each of which has 
its own governance structure in place and these are 
brought together by the Group’s Executive Committee 
(“ExCo”). The Group’s governance framework delegates 
the day-to-day operational responsibility to ExCo 
which, along with the other Committees forming part of 
the broader governance structure, has clearly defined 
terms of reference which are reviewed and approved on 
an annual basis. 
The Board has a documented schedule of matters 
reserved specifically for its decision. These matters 
include the approval of the interim and year end 
financial statements and the review and approval of the 
annual budget. Other strategic matters include decision 
making on corporate transactions (acquisitions and 
disposals), material capital expenditure and significant 
contractual commitments. 
The Board also responded to the new challenges of 
COVID-19 in the second year of pandemic as it evolved. 
The welfare of our employees has consistently been the 
top priority for the Group throughout the period, whilst 
continuing to deliver a continued level of service to our 
customers and introducer community.  
Statement of directors’ responsibilities in 
respect of the financial statements 
The directors are responsible for preparing the Annual 
Report and the financial statements in accordance with 
applicable law and regulation. 
Company law requires the directors to prepare financial 
statements for each financial year. Under that law the 
directors have prepared the group and the company 
financial statements in accordance with UK-adopted 
international accounting standards. 
Under company law, directors must not approve the 
financial statements unless they are satisfied that they 
give a true and fair view of the state of affairs of the 
group and company and of the profit or loss of the 
group for that period. In preparing the financial 
statements, the directors are required to: 
•         select suitable accounting policies and then apply 

them consistently; 

•         state whether applicable UK-adopted 

international accounting standards have been 
followed, subject to any material departures 
disclosed and explained in the financial 
statements; 

•         make judgements and accounting estimates that 

are reasonable and prudent; and 

•         prepare the financial statements on the going 
concern basis unless it is inappropriate to 
presume that the group and company will 
continue in business. 

The directors are responsible for safeguarding the 
assets of the group and company and hence for taking 
reasonable steps for the prevention and detection of 
fraud and other irregularities. 
The directors are also responsible for keeping adequate 
accounting records that are sufficient to show and 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 25  

 
G OV E R N A N C E  
continued

Chairman’s corporate governance report

Introduction 
The Board is committed to maintaining high standards 
of corporate governance, integrity and business ethics. 
On 28 August 2018, the Board of Curtis Banks Group PLC 
decided to fully adopt the QCA Corporate Governance 
Code (2018 edition) (“the QCA Code”). The Board believes 
that the QCA Code provides the right governance 
framework for a group of our size in which we can 
continue to develop our governance model to support 
our business.  

Corporate governance principles  
The corporate governance principles contained in the 
QCA Code are as follows: 

1.        Establish a strategy and business model which 
promote long-term value for shareholders 

2.       Seek to understand and meet shareholder needs 

and expectations 

3.       Take into account wider stakeholder and social 
responsibilities and their implications for 
long-term success 

4.       Embed effective risk management, considering 
both opportunities and threats, throughout the 
organisation 

5.       Maintain the board as a well-functioning, 

balanced team led by the chair 

6.       Ensure that between them the Directors have the 
necessary up-to-date experience, skills and 
capabilities 

7.        Evaluate board performance based on clear and 

relevant objectives, seeking continuous 
improvement 

8.       Promote a corporate culture that is based on 

ethical values and behaviours 

9.       Maintain governance structures and processes 
that are fit for purpose and support good 
decision-making by the board 

10.      Communicate how the company is governed and 
is performing by maintaining a dialogue with 
shareholders and other relevant stakeholders 

Application of the QCA Code and required 
disclosures in our annual report or on our 
website 
Application of the QCA Code requires us to apply the 
principles set out above and also to publish certain 
related disclosures; these can appear in our annual 
report, be included on our website or we can adopt 
a combination of the two approaches. Recommended 
locations for each disclosure are specified in the 
QCA Code and these have been followed.  

As Chairman of Curtis Banks Group PLC, it is my 
responsibility to lead the Board in ensuring that the 
Group has in place good standards of corporate 
governance. The Board believes that the QCA Code is 
the most appropriate corporate governance code for 

the Group, given the size of our business, and will ensure 
the Group maintains good corporate governance 
practices while allowing the business to continue its 
entrepreneurial culture. The Board works together to 
ensure that these corporate governance standards are 
adhered to and the below sets out how they are 
practically implemented. 

The Board 
The Board comprises three Executive Directors and four 
Non-Executive Directors. Details of the Directors and 
their strengths and experience are set out on pages 21 
to 22 of this Report. 

All the Non-Executive Directors of the Group are 
considered to be independent and are as follows: 

•         Chris Macdonald (Chairman) 

•         Bill Rattray (Senior Independent Director) 

•         Jules Hydleman 

•         Jill Lucas 

There are no grounds to question the independence 
of any of the above Non-Executive Directors. 
Non-Executive Directors are expected to devote such 
time as is necessary for the proper performance of their 
duties. This is anticipated to be the equivalent of a 
minimum of one day a month on work for the Group 
including attendance at a minimum of four Board 
meetings per annum and the annual general meeting 
and consideration of all relevant papers before each 
meeting. 

All of the Executive Directors are full time employees of 
the Group. In addition, Executive Directors are required 
to work such additional hours, over and above normal 
working hours, that are necessary for the proper 
performance of their duties. 

All Directors are subject to either an Executive Service 
Agreement or a letter of appointment. The Company’s 
articles of association (“Articles”) require that each 
Director shall retire from office at the third annual 
general meeting after the annual general meeting or 
general meeting (as the case may be) at which they 
were previously appointed. The Articles further provide 
that any Director who retires in such circumstances 
shall be eligible for re-appointment by the Shareholders 
at the annual general meeting at which his retirement 
takes effect.  

The Board meets formally every three months and on 
other occasions where specific transactions or events 
dictate the need. In addition, the Board has established 
a number of committees in order to provide corporate 
governance and these also meet formally on a 
quarterly basis. These committees are an Audit 
Committee, a Risk and Compliance Committee and a 
Remuneration Committee and comprise only the four 
Non-Executive Directors with Executive Directors in 
attendance as required. Each of the committees are 
governed by terms of reference that have been 
approved by the Board. 

26 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

G OV E R N A N C E  
continued

Chairman’s corporate governance report  

continued

Both Chris Macdonald and Bill Rattray have been 
Executive Directors of UK publicly listed companies and 
maintain their skill sets through those connections. In 
addition, Non-Executive Directors receive external 
training where appropriate. 

Audit Committee is chaired by Bill Rattray with 
Chris Macdonald, Jules Hydleman and Jill Lucas as the 
other members. Further details on the committee’s 
responsibilities and activities are on page 29 of the 
annual report. 

Since listing on the AIM market the Company has used 
the service of external consultants for guidance on 
executive remuneration levels and share incentive 
packages. Consultants have also been engaged to 
assist in the design and documentation required for the 
introduction of share incentive plans for other senior 
managers. 

The Board regularly consult and meet with both internal 
and external auditors to the Company at quarterly 
Audit Committee meetings. 

Executive Directors maintain their skill set though day 
to day interaction with the industry and periodic 
training, both internal and external. 

All Directors are required to undertake and record 
continual professional development training. 

The internal advisory responsibilities of the Company 
Secretary are currently performed by the Chief Financial 
Officer for the Group. 

The Chief Executive Officer currently conducts annual 
performance appraisals of the other Executive Directors 
that report to him. This is also supported by regular 
1:1 meetings between the Executives. In turn, the 
Non-Executive Directors conduct the annual appraisal 
review of the Chief Executive Officer.  

The Board promotes and monitors a healthy corporate 
culture through ensuring that the Company has proper 
processes and written procedures in place to achieve 
this. Monitoring is carried out by the Executive Board 
members by day to day interaction with staff at all the 
offices and review of all relevant minutes to identify any 
areas of weakness. An ‘open door’ policy exists for all 
members of staff. In normal times, Non-Executive 
Directors visit the offices on a regular basis, albeit this 
has been restricted by the COVID-19 pandemic, and 
have sight of management committee minutes and 
papers to keep fully briefed of the corporate culture and 
any issues that may arise. 

The Board receives regular updates on matters of 
corporate culture in the Board packs prepared for each 
Board meeting and through the Executive Committee 
minutes, compliance and risk updates and regular 
presentations from the Group Heads of Departments. 
Board meetings are, restrictions permitting, rotated to 
include both the Bristol and Ipswich office locations, 
providing the opportunity for Non-Executive Directors to 
experience the working and corporate culture and to 
gain greater understanding of all areas of the Group’s 
business. 

Audit Committee 
The primary focus of the Audit Committee is on 
corporate reporting, from an external perspective, and 
on monitoring the Group’s internal control and risk 
management systems from an internal perspective. The 

Remuneration Committee: 
The primary function of the Remuneration Committee is 
to determine, on behalf of the Board, the remuneration 
packages of the Executive Directors and the bonus and 
share option schemes to be offered to employees. The 
Remuneration Committee is chaired by Jules Hydleman 
with Bill Rattray, Chris Macdonald and Jill Lucas as the 
other members. Further details on the committee are on 
pages 30 to 31 of the annual report. 

Risk & Compliance Committee:  
The primary function of the Risk & Compliance 
Committee is to consider the Group’s appetite for risk, 
to review and monitor the risk process undertaken by 
the Group and adherence to the risk profile and monitor 
procedures for identifying and controlling risk. The Risk 
and Compliance Committee is chaired by Bill Rattray 
with Chris Macdonald, Jill Lucas and Jules Hydleman as 
the other members. Further details on the committee’s 
responsibilities and activities are on pages 29 to 30 of 
the annual report. 

The terms of reference for the Audit, Remuneration and 
Risk & Compliance Committees can be found in the 
“Investors” section of the Group website at 
www.curtisbanks.co.uk. 

During the year ended 31 December 2021 there were 
4 scheduled Board and committee meetings, 
4 additional ad hoc board meetings and 1 additional ad 
hoc audit committee meeting. The attendance from the 
directors is set out in the table below: 

                                               Board                                                           Risk &

Director                          Meeting  Audit  Remuneration  Compliance 

Executive 

Will Self                                    8          5                          4                     4 

Jane Ridgley                           8          5                          4                     4 

Dan Cowland                          8          5                          4                     4 

Non-Executive 

Chris Macdonald                    6          5                          4                     4 

Bill Rattray                              6          5                          4                     4 

Jules Hydleman                     6          5                          4                     4 

Jill Lucas (appointed 

19 January 2021)                    5          5                          4                     4 

Board Evaluation 
The latest formal evaluation of Board effectiveness was 
undertaken in the second half of 2020 whereby a 
questionnaire was completed by each Director, followed 
by collective discussions of the results. No formal 
recommendations were made following this exercise, 
albeit a process to add a further independent 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 27  

 
G OV E R N A N C E  
continued

Chairman’s corporate governance report  

continued

Other information for shareholders (and other interested 
parties) is also provided on the Investors section of our 
website, including all RNS Announcements, interim and 
full year results presentations to shareholders and other 
matters relevant to shareholders. 

Compliance with legislation 
The Group has documented internal policies to ensure 
compliance with legislation including those relating to 
the Bribery Act, the Modern Slavery Act, and the General 
Data Protection Regulations and anti-tax evasion 
procedures. There are also internal policies on dealing in 
shares of the Company to ensure compliance with 
Market Abuse Regulation of the AIM market. 

Approved on behalf of the Board 

Chris Macdonald  
Chairman 

31 March 2022 

non-executive director was in process, with Jill Lucas 
subsequently being appointed to the Board. It is the 
Board’s intention to conduct a similar evaluation during 
2022. 

Relationships with shareholders 
The Group has a programme of meetings each year 
with institutional shareholders, potential shareholders, 
brokers and analysts following the release of interim 
and annual results. These include formal written 
presentations that are available on our website. These 
meetings allow the Executive Directors to update 
existing and potential shareholders on strategy and the 
Group’s performance. Additional meetings with 
institutional investors and analysts are arranged from 
time to time during the year as requested by our 
brokers and investor relations representatives.  

Following the formal interim and annual results 
presentations, the Board receive copies of feedback 
reports keeping them in touch with shareholder views. 

Instinctif Partners provide investor public relations to 
the Group with Peel Hunt LLP and Singers Capital 
Markets acting as joint brokers. 

Chris Macdonald, as Non-Executive Chairman, and the 
other Non-Executive Directors are all willing to engage 
with shareholders should they have a concern that is 
not resolved through the normal channels. The 
Company Secretary can also be contacted by 
shareholders on matters of governance and investor 
relations. 

The Board also uses the annual general meeting to 
communicate with investors, including those staff 
holding shares or options in the Company. The meeting 
is ordinarily held in Bristol and attended by 
shareholders and professional advisers. All shareholders 
are given the opportunity to ask questions and raise 
issues; this can be done formally during the meeting or 
informally with the Directors after it. Computershare plc 
are registrars to the Company and attend the annual 
general meeting. 

Copies of our annual report, the annual general meeting 
notice and the interim report are sent to all 
shareholders and copies can be downloaded from the 
Investors section of our website. They are also available 
on request by writing to the Company Secretary at 
3 Temple Quay, Bristol, BS1 6DZ. 

28 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
 
G OV E R N A N C E  
continued

Corporate governance  

Audit Committee Report 
The Audit Committee is chaired by Bill Rattray with 
Chris Macdonald, Jules Hydleman and Jill Lucas as the 
other members.  

The key duties of the Committee are: 

a)       To monitor the integrity of the financial 

statements of the Group, including its annual and 
half yearly reports, preliminary results’ 
announcements and any other formal 
announcement relating to its financial 
performance, reviewing significant financial 
reporting issues and judgements which they 
contain; 

b)       To keep under review the adequacy and 

effectiveness of the Group’s internal financial 
controls and internal control and risk 
management systems; 

c)       To review the adequacy and security of the 

Group’s arrangements for its employees and 
contractors to raise concerns, in confidence, about 
possible wrongdoing in financial reporting or other 
matters; 

d)       Meet regularly with the external auditors, 

including once at the planning stage before the 
audit and once after the audit at the reporting 
stage to discuss their remit and any issues arising 
from the audit. In addition, the Committee will 
review and approve the annual audit plan and 
ensure that it is consistent with the scope of the 
audit engagement, having regard to the seniority, 
expertise and experience of the audit team. The 
Committee will also agree the level of audit fee; 

e)       Evaluation of the external auditor’s qualifications, 
performance, objectivity and independence, 
including consideration of the where other audit 
services are provided, and recommendation of 
appointment of the external auditor to the annual 
general meeting of shareholders.  

The Audit Committee has met five times during the year 
under review with the external auditors and internal 
auditors being in attendance at all of those meetings. 
Specific matters discussed at those meetings included: 

a)       a) Review of financial statements for the Group 
for the year ended 31 December 2021 and 
receiving the external auditors audit report 
thereon and considering the key accounting 
considerations and judgments attaching to those 
financial statements; 

b)       Consideration and approval of the plan for the 

interim review by the external auditor on the 
interim financial statements for the six month 
period to 30 June 2021; 

c)       Review of financial statements for the Group for 

the six month period ended 30 June 2021 and 
receiving the external auditors review report 
thereon and considering the key accounting 
considerations and judgments attaching to those 
financial statements; 

d)       Consideration and approval of the audit plan for 

the year ended 31 December 2021 and 
confirmation of key audit matters and areas of 
judgement, which include Dunstan Thomas 
revenue accounting policy and CGUs impairment 
assessments for the Group, along with accounting 
and disclosure requirements in relation to the 
acquisitions; 

e)       Consideration of the effect of the acquisition and 
consolidation of Dunstan Thomas and Talbot and 
Muir, including the revised valuation of assets 
acquired; 

f)        Review of reports produced by Mazars in their role 

as internal auditors to the Group and 
consideration of actions to be taken on matters 
arising from those reports. 

Risk and Compliance Committee Report 
The Risk and Compliance committee is chaired by 
Bill Rattray with Chris Macdonald, Jules Hydleman and 
Jill Lucas as the other members.  

The key duties of the Committee are: 

a)       To consider the Group’s appetite for risk, in 
particular review and monitor the process 
undertaken by the Group to set and adhere to the 
Group’s current risk profile; 

b)       To ensure that the Group has in place procedures 

and mechanisms for the identification and control 
of all fundamental risks including financial, legal, 
regulatory and operational risks; 

c)       In relation to proposed strategic transactions 

including acquisitions, disposals or joint ventures 
and significant new business streams, products or 
business partners, ensure that due diligence of the 
proposition has been carried out, in particular on 
the risk aspects and implications for the Group’s 
risk appetite alongside the commercial and legal 
aspects; 

d)       To ensure that the Group has in place sufficient 

regulatory capital. 

Internal control and risk management is monitored by 
the Committee by the review of key risk and control 
documentation, review of internal compliance reports 
and discussions with Executive Directors and 
Compliance staff.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 29  

G OV E R N A N C E  
continued

Corporate governance  

continued

The Risk and Compliance Committee has met four 
times during the year under review and received formal 
presentations from the Compliance Officer of the Group 
at two of the meetings. 

Specific matters discussed at those meetings included: 

a)       Review and consideration of Compliance Reviews 

and Compliance Strategy reports for the Group; 

b)       Consideration of Risk appetite throughout the 

Group; 

c)       Consideration of the risks posed by the COVID-19 

pandemic on the business; 

d)       Review of the Group Risk Register and individual 

risks within each area of the business. This register 
summarises the key risks for the business, their 
likely impact and relevant mitigation actions; 

e)       Consideration of the appointment of an additional 

Non-Executive Director with a technology 
background;  

f)        Review and acceptance of Own Risk and Solvency 
Assessments for Suffolk Life Annuities Limited. 

Remuneration Committee Report 
The Remuneration Committee is chaired by 
Jules Hydleman with Bill Rattray, Chris Macdonald 
and Jill Lucas as the other members. The key duties of 
the Committee are: 

a)       To determine and agree with the Board the 

framework or broad policy for the remuneration of 
the Group’s Chairman and the Executive Directors 
including pension rights and compensation 
payments; 

b)       In determining such policy, to take into account all 
factors which it deems necessary including 
relevant legal and regulatory requirements and 
the provisions and recommendations of the 
Corporate Governance Guidelines for Small and 
Mid-Size Quoted Companies published by the 
Quoted Companies Alliance (QCA Code) and other 
relevant guidance; 

c)       To review the on-going appropriateness and 

relevance of the overall remuneration policies in 
the Group. To approve the design of, and 
determine targets for, any performance related 
pay schemes operated by the Group and approve 
the total annual payments made under such 
schemes; 

d)       To review the design of all share incentive plans for 

approval by the Board and shareholders. For any 
such plans, determine each year whether awards 
will be made, and if so, the overall amount of such 
awards, the individual awards to Executive 

Directors, Company Secretary and other senior 
executives and the performance targets to be 
used; 

e)       Within the terms of the agreed policy and in 
consultation with the Chairman and/or Chief 
Executive Officer as appropriate, to determine the 
total individual remuneration package of the 
Chairman, each Executive Director, the Company 
Secretary and other senior executives including 
bonuses, incentive payments and share options or 
other share awards; 

f)        To obtain reliable, up-to-date information about 
remuneration in other companies of comparable 
scale and complexity; 

g)       It is the policy of the Committee that all 

appointments in the Group with a remuneration 
package of in excess of £100,000 be reviewed and 
approved by the Committee. Any changes to 
existing employees with such packages are also 
reviewed and approved by the Committee. 

The Remuneration Committee has met four times 
during the year under review.  

Specific matters discussed at those meetings included: 

a)       Annual salary reviews for all Executive Directors 
and senior management and approval of 
parameters for overall annual staff salary annual 
reviews; 

b)       Agreement of Bonus awards in respect of the year 

ended 31 December 2021; 

c)       Proposals and agreement to a further offering in 
2021 to all staff of the “Save As You Earn” Share 
Scheme; 

d)       Consideration and agreement of a remuneration 

package for the new Non-Executive joining the 
Group during the year; 

e)       Consideration of the funding of the Employee 

Benefit Trust and the use of the Trust for satisfying 
options exercised; 

f)        Consideration and agreement of the Executive 

bonus schemes with performance targets for 2021 
for Executive Directors and senior staff and 
approval of the parameters for the 2021 staff 
bonus scheme; 

g)       Consideration and agreement of bonus scheme 

for the sales and distribution team.  

The Committee continues to evaluate other incentive 
based share option schemes for all employees and 
Directors and additional grants under the existing 
schemes. 

30 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

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Corporate governance  

continued

Remuneration Policy 
It is the policy of the Remuneration Committee to 
reward Executive Directors with packages that will 
retain, incentivise and motivate them. The packages are 
designed to be market competitive and are reviewed 
annually. 

Current remuneration packages for Executive Directors 
comprise: 

a)       Basic salary 

b)       Pension contributions 

c)       Benefits in kind comprising principally life 

assurance and travel allowance 

d)       Performance based annual bonus 

e)       Award of shares under share incentive plans 

The performance based annual bonus scheme provides 
for an Executive Director to earn a maximum annual 
bonus equivalent to 100% of their basic annual salary. 
A percentage of the annual bonus entitlement is based 
on the financial performance of the Group against 
budgets approved by the Board and a percentage 
based on individual performance.  

The Remuneration Committee has previously granted 
awards based under the Long Term Incentive Plan and 
the Company Share Option Plan. Awards are limited to 
a maximum of 100% of the Executive Directors salary in 
any one year and calculated using the market value of 
the shares in the Company at the date of grant.  

For awards made under the Long Term Incentive Plan in 
2017 and 2018, the percentage vesting of the shares 
depends on the performance of the fully diluted 
Earnings per Share (“EPS”) of the Group, based on the 
adjusted operating profit of the Group. To fully vest the 
average increase of the adjusted EPS over a three year 
period has to average more than 8% per annum plus 
the annual increase in the Retail Price Index in the 
respective year. There is partial vesting for increases of 
more than 2% plus the annual increase in the Retail 
Price Index. After the shares vest the Executive Director 
is required to hold these for a minimum of two years 
before sale. In the event of the Director ceasing 
employment with the Company during the vesting 
period, except under such conditions as retirement or 
illness, the grant of shares will lapse.  

Awards were made to each of the Executive Directors in 
September 2020 under a LTIP. No LTIP was set up in 
2021. Vesting of these awards is dependent on the 
extent to which a basket of performance criteria are 
satisfied, measured over a three year period. To the 
extent that the performance criteria are met, 50% of 
the awards will vest following publication of the 

company’s interim results to 30 June 2023, and 50% 
one year later. The performance criteria encompass the 
following categories: 

•         Financial – measured by reference to adjusted EPS 

and operating margin; 

•         Customer – measured by reference to organic net 

growth of the SIPP book; 

•         Internal process – by reference to appropriate 

quantitative operational efficiency measures; and 

•         Innovation and delivery of strategy – review by 

Remuneration Committee, with the intention that 
this may be supported by quantitative metrics in 
due course. 

For reasons of commercial sensitivity, the precise 
performance measures will only be disclosed at the end 
of the performance period.  

The Remuneration Committee continually reviews these 
elements of the Executive Remuneration packages to 
ensure that appropriate annual and long term 
incentives are in place and that management’s 
interests are aligned with those of shareholders.  

Service Agreements and Notice periods for 
Executive Directors. 
Service Agreements for Executive Directors are 
terminable by either party on 12 months written notice, 
with the Group having the option to place the Executive 
on garden leave or to make a payment in lieu of notice. 

The Service Agreements include restrictive covenants 
following the termination of employment for the period 
of six months as regards non-competition and 
solicitation of staff and customers. 

                                                                Date of             Notice           Notice 

                                                                 Service       Period by     Period by 

Director                                     Agreements       Company       Director 

Executive: 
Will Self                            30 August 2016     12 months   12 months 

Jane Ridgley                  18 January 2019     12 months   12 months 
Dan Cowland                          8 July 2019     12 months   12 months 

Non-Executive: 
Chris Macdonald                   2 April 2015       3 months    3 months 

Bill Rattray                              2 April 2015       3 months    3 months 

Jules Hydleman                     2 April 2015       3 months    3 months 

Jill Lucas                         18 January 2021       3 months    3 months 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 31  

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Directors’ remuneration report

Directors’ remuneration 
                                                                                                                                                                                                                                          Total emoluments 

                                                                  Basic salary                                                         Pension                                                                2021                          2020 

Director                                                         and fees                        Bonus        contributions                   Benefits                                  £                                  £ 

Will Self                                                     310,488                   118,394                      5,800                       7,054                   441,737                   513,256 

Jane Ridgley*                                           218,577                    83,760                      4,000                      6,843                    313,181                   362,817 

Dan Cowland**                                      244,639                    93,579                      3,995                     13,254                  355,467                  420,356 

Chris Macdonald                                   104,000                              —                              —                              —                  104,000                  104,000 

Bill Rattray                                                52,000                              —                              —                              —                    52,000                    52,000 

Jules Hydleman                                       52,000                              —                              —                              —                    52,000                    52,000 

Jill Lucas***                                               49,467                              —                              —                              —                    49,467                              — 

Total                                                                  1,031,171                    295,733                        13,795                          27,151                 1,367,852                1,504,429 

*  appointed 18 January 2019. 
**  appointed 5 September 2019. 
***  appointed 19 January 2021. 

Directors’ shareholdings 
As at 31 December 2021, the interest of the Directors in the issued shares of the Company, as shown in its register 
maintained under section 809 (2) and (3) of the Companies Act 2006 were: 

                                                                                                                                                                                 2021                                                                2020 

Director                                                                                                                                              No.                                 %                              No.                                 % 

Will Self                                                                                                                        56,661                        0.08                     56,661                        0.08 

Jane Ridgley                                                                                                                27,166                        0.04                      27,166                        0.04 

Dan Cowland                                                                                                               9,523                         0.01                      9,523                         0.01 

Chris Macdonald                                                                                                        22,179                        0.03                     22,179                        0.03 

Bill Rattray                                                                                                                  47,894                         0.07                    47,894                         0.07 

Jules Hydleman                                                                                                         15,270                         0.02                    40,270                        0.06 

32 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
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Directors’ remuneration report 

continued

The following share options are currently held by Directors under the Long Term Incentive Plan (“LTIP”): 

                                                                                      Number of                                                                              Number of                                                                    

                                                                                 shares under              Granted/                                        shares under                                                                    

                                                                                         option at           (Exercised)                  Lapsed              option at                                                                    

                                                           Date of      31 December                    during                    during      31 December      Exercise                            Vesting  

Director                                              grant                      2020                the year                the year                       2021             price                                  date 

Will Self                                05/10/2018                 55,559                           —                (41,669)                  13,890                0p                  05/10/2021 

Will Self                               14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2023 

Will Self                               14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2024 

Jane Ridgley                      18/09/2018                   21,951                           —                (16,463)                   5,488                0p                  18/09/2021 

Jane Ridgley                     14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2023 

Jane Ridgley                     14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2024 

Dan Cowland                    14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2023 

Dan Cowland                    14/09/2020              250,000                           —                           —              250,000             217p                 14/09/2024 

                                                                                             1,577,510                               —                  (58,132)               1,519,378 

The following share options are currently held by Directors under the Company Share Option Plan (“CSOP”): 

                                                                                      Number of                                                                              Number of                                                                    

                                                                                 shares under              Granted/                                        shares under                                                                    

                                                                                         option at           (Exercised)                  Lapsed              option at                                                                    

                                                           Date of      31 December                    during                    during      31 December      Exercise                            Vesting  

Director                                              grant                      2020                the year                the year                       2021             price                                  date 

Will Self                                14/09/2016                  53,745                           —                           —                  53,745            267p                  14/03/2018 

Will Self                                 15/12/2016               535,996                           —                           —               535,996            201p                   15/12/2019 

Will Self                               26/06/2017               535,996                           —                           —               535,996           260p                25/03/2020 

Will Self                             08/04/2020                 93,548                           —                           —                 93,548             217p                08/04/2023 

Will Self                               27/04/2021                           —                  67,037                           —                  67,037           283p                 27/04/2024 

Jane Ridgley                      14/09/2016                 27,388                           —                           —                 27,388            267p                  14/03/2018 

Jane Ridgley                    08/04/2020                  66,129                           —                           —                  66,129             217p                08/04/2023 

Jane Ridgley                      27/04/2021                           —                 47,388                           —                 47,388           283p                 27/04/2024 

Dan Cowland                   08/04/2020                  74,193                           —                           —                  74,193             217p                08/04/2023 

Dan Cowland                     27/04/2021                           —                  53,167                           —                  53,167           283p                 27/04/2024 

                                                                                           1,386,995                  167,592                               —             1,554,587 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 33  

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Directors’ remuneration report 

continued

The following share options are currently held by Directors under the Executive Bonus Scheme (“EBS”): 

                                                                                      Number of                                                                              Number of                                                                    

                                                                                 shares under              Granted/                                        shares under                                                                    

                                                                                         option at           (Exercised)                  Lapsed              option at                                                                    

                                                           Date of      31 December                    during                    during      31 December      Exercise                          Exercise  

Director                                              grant                      2020                the year                the year                       2021             price                                  date 

Will Self                             08/04/2020                   13,271                           —                           —                   13,271                0p                08/04/2022 

Jane Ridgley                    08/04/2020                    8,479                           —                           —                    8,479                0p                08/04/2022 

Dan Cowland                   08/04/2020                   3,686                           —                           —                   3,686                0p                08/04/2022 

                                                                                                 25,436                               —                               —                   25,436 

Further information about the CSOP, LTIP and EBS share option schemes are contained within note 26. 

Group Remuneration 
Remuneration paid to employees of the Group, including salary and benefits, are set in line with prevailing market 
rates and at levels to attract the speciality skills required by the Group. In addition to salary and benefits wider share 
ownership of the Group by staff is encouraged through share option and sharesave schemes. 

Jules Hydleman 
Chairman of the Remuneration Committee 

31 March 2022 

34 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
C O N S O L I DAT E D   F I N A N C I A L  STAT E M E N TS  

Contents 

                                                                                                   Page 

▲

    Financial statements                                                                 35 

Independent auditors’ report                                                    36 

Consolidated statement of comprehensive income           42 

Consolidated statement of financial position                      43 

Company statement of financial position                            44 

Consolidated statement of changes in equity                     45 

Company statement of changes in equity                           46 

Consolidated statement of cash flows                                  47 

Company statement of cash flows                                        48 

Notes to the financial statements                                          49 

Company information                                                               86 

Supplementary unaudited information                                 88 

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Report on the audit of the financial statements

Opinion 

In our opinion, Curtis Banks Group PLC’s group financial statements and company financial statements (the 
“financial statements”): 

•

•

•

give a true and fair view of the state of the group’s and of the company’s affairs as at 31 December 2021 and of the 
group’s profit and the group’s and company’s cash flows for the year then ended; 

have been properly prepared in accordance with UK-adopted international accounting standards; and 

have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements, included within the Annual Report and Consolidated Financial Statements 
(the “Annual Report”), which comprise: the Consolidated and Company statements of financial position as at 
31 December 2021; the Consolidated statement of comprehensive income, the Consolidated and Company 
statements of cash flows and the Consolidated and Company statements of changes in equity for the year then 
ended; and the notes to the financial statements, which include a description of the significant accounting policies. 

Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. 
Our responsibilities under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial 
statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate 
to provide a basis for our opinion. 

Independence 

We remained independent of the group in accordance with the ethical requirements that are relevant to our audit of 
the financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to other entities of public 
interest, and we have fulfilled our other ethical responsibilities in accordance with these requirements. 

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard 
were not provided. 

Other than those disclosed in note 5 (Total comprehensive income for the year), we have provided no non-audit 
services to the company or its controlled undertakings in the period under audit. 

Our audit approach 

Context 
Curtis Banks Group PLC is primarily an administrator of self-invested pension products in the United Kingdom. In 
2020 the group acquired the Talbot and Muir Group, another administrator of self-invested pension products and the 
Dunstan Thomas Group who is a provider of technology and complementary services in the financial services 
market. 

Overview 

Audit scope 
•          We have scoped the audit based on the financially significant components as set out below in the section “How we 

tailored the audit scope”. 

Key audit matters 
•          Revenue recognition for Dunstan Thomas (group) 

•          Carrying value of the Dunstan Thomas cash-generating unit (group), and investment in Dunstan Thomas Group 

Limited (company)  

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Materiality 
•          Overall group materiality: £610,000 (2020: £670,000) based on 5% of profit before tax and amortisation. 

•          Overall company materiality: £857,000 (2020: £798,000) based on 1% of net assets. 

•          Performance materiality: £458,000 (2020: £503,000) (group) and £642,000 (2020: £598,000) (company). 

The scope of our audit 
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial 
statements. 

Key audit matters 
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of 
the financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit 
strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and 
any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these 
matters. 

This is not a complete list of all risks identified by our audit. 

‘Revenue recognition for Dunstan Thomas (group)’, and ‘Carrying value of the Dunstan Thomas cash-generating unit 
(group), and Investment in Dunstan Thomas Group Limited (company)’ are new key audit matters this year. ‘Impact of 
COVID-19’, ‘Accounting for the 2020 acquisitions in the consolidated Group accounts’, and ‘Carrying value of goodwill and 
client portfolios’, which were key audit matters last year, are no longer included because of a reassessment of cash-
generating units within the group, resulting in a reduction in the estimation uncertainty associated with the carrying values 
of intangible assets except for Dunstan Thomas. The 2020 acquisition accounting no longer requires significant judgement 
in the consolidated Group accounts for the year ended 31 December 2021. The impact of COVID-19 has been less 
significant in 2021 and the financial position of the group has not been significantly affected. Otherwise, the key audit 
matters below are consistent with last year. 

Key audit matter

How our audit addressed the key audit matter 

The audit procedures we have performed to address this key 
audit matter include target testing of significant sales entered 
into by Dunstan Thomas in the period. This has also been 
supplemented by further sampling on lower value transactions 
considered to have a lower level of inherent risk. As part of this 
testing we have: 

•         Considered the requirements of IFRS 15 ‘Revenue from 

Contracts with Customers’;  

•         Inspected supporting evidence including: contracts, cash 
receipts, internal sales guidance, and statements of work 
issued to customers in order to understand the 
obligations and services provided; and 

•         Made enquiries of sales and operations staff to inform our 

understanding of the sales recognised and to assist with 
appropriate challenge of judgments made by finance. 

Based on the work performed, we concluded that revenue 
recognised as Fintech services was not materially misstated.

Revenue recognition for Dunstan Thomas (group) 
Dunstan Thomas represents a separate Fintech 
services segment in the Group whose revenues of 
£10.2m differ in nature to the previous core 
offering of Pension administration services. 
A feature of the sales strategy is securing 
significant contracts with individual customers 
that can be more complex in nature and include 
the provision of licences, maintenance and 
support, and implementation services.  

We consider there to be an increased risk of fraud 
or error in the accounting for sales transactions 
owing to the following factors: 

•         the greater complexity of sales 

arrangements with Dunstan Thomas where 
there is often more than one performance 
obligation; 

•         the potential magnitude of individual 

customer arrangements; and 

•         the pressure on results stemming from 
underperformance in the period. 

Refer to note 4 for an analysis of revenue by 
segment and note 2 for accounting policy on 
revenue recognition. 

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Key audit matter

How our audit addressed the key audit matter 

Carrying value of the Dunstan Thomas 
cash–generating unit (group), and investment in 
Dunstan Thomas Group Limited (company) (group 
and parent) 
The consolidated Group financial statements 
include intangible assets arising from the 
business acquisition of Dunstan Thomas (“DT”) in 
2020. The £17.1m of goodwill, and £10.0m of other 
intangible assets are material to the 
consolidated Group financial statements. These 
intangible assets are allocated to one cash-
generating unit, referred to below as ‘DT’. 

The Company financial statements include an 
investment in subsidiary of £26.5m recognised at 
historical cost arising from the business 
acquisition of DT in 2020. 

Due to the underperformance of DT in 2021, we 
consider there to be a significant risk arising from 
the assumptions and judgements involved in 
performing the impairment assessment over the 
associated intangible assets as required by 
International Accounting Standard (‘IAS’) 36 
“Impairment of assets”.  

We consider the primary risk to be the 
assumptions adopted by management as part of 
their impairment test and determination of the 
value in use; most notably the growth rates 
assumed, and the discount rate applied to derive 
a net present value in relation to future cash 
flows. 

Refer to note 12 for intangible assets disclosures 
(Group), note 15 for investments in subsidiary 
disclosures (Company), and note 2 for accounting 
policy on intangibles and investments.

How we tailored the audit scope 

The audit procedures we have performed to address this key 
audit matter are as follows: 

•         We assessed and challenged the key assumptions which 

Management has adopted in their impairment 
assessment. This included: 

•         the relevant future expected cash flows; 

•         the revenue growth included in the Board approved plan 

for 2022 to 2024; 

•         the long-term growth rate used into perpetuity; 

•         the discount rate assumption applied to future cash flows 
(assessed with support from auditor’s experts); and 

•         the working capital assumptions incorporated into the 

value in use calculations. 

•         We performed sensitivity analysis over the assumptions 

used; 

•         We considered management’s forecasting ability by 
comparing previous forecasts to actual past 
performance, inquired of the head of sales, and inspected 
the current sales pipeline; and 

•         We considered the adequacy of the disclosures 

surrounding the degrees of uncertainty present in 
Management’s estimate of value in use. 

From our work performed we consider it reasonable not to 
record an impairment in either the DT CGU in the consolidated 
financial statements, or the investment in subsidiary in the 
Company financial statements as at 31 December 2021, and 
that the disclosures appropriately reflect the requirements of 
IAS 36.

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the 
financial statements as a whole, taking into account the structure of the group and the company, the accounting 
processes and controls, and the industry in which they operate. 

The scope of our audit and the nature, timing and extent of audit procedures performed were determined by our risk 
assessment, the financial significance of components, and other qualitative factors including history of 
misstatement through fraud or error. 

For the purposes of our group scoping we have considered each separate trading entity within the group to be a 
separate component. We concluded that the principal trading entities, Curtis Banks Limited, Suffolk Life Pensions 
Limited, Suffolk Life Annuities Limited, Dunstan Thomas Holdings Limited and Talbot and Muir Limited as well as the 
group holding company, Curtis Banks Group PLC to be financially significant components for the group audit and as 
such we have performed a full scope audit of these components. 

Other trading and dormant entities within the group, listed in note 14 are considered to be non-significant 
components. Together with additional procedures performed at a Group level on the consolidation, the result of the 
above scoping was that we achieved greater than 95% coverage of revenue, expenses and profit before tax. 

Materiality 

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for 
materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the 

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nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and 
in evaluating the effect of misstatements, both individually and in aggregate on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows: 

                                                       Financial statements – group                                         Financial statements – company 

Overall materiality             £610,000 (2020: £670,000).                                   £857,000 (2020: £798,000). 

How we determined it       5% of profit before tax and amortisation           1% of net assets 

Rationale for 
benchmark applied

       We have selected this benchmark, in a               We consider the net assets of the Company  
change to previous years, for which the             to be an appropriate benchmark as the  
benchmark selected was adjusted profit           entity is principally a holding company and  
before tax, defined as profit before tax,              does not itself trade. Profit measures are  
non-recurring costs, and amortisation,               therefore less relevant to the financial  
because the alternative performance                 reporting for this entity. 
measure has been removed from the                   
audited financial statements, and included       
within the strategic report instead for year        
ended 31 December 2021. Profit before tax         
and amortisation is considered by the                
engagement team to be an appropriate             
reflection of the performance of the Group         
upon which to determine what is                          
considered material. 

We have applied a higher materiality of £39m (2020: £37m), based on 1% of total policyholder assets solely for the 
purpose of identifying and evaluating the effect of misstatements that are likely only to lead to a reclassification 
between line items within assets and liabilities. 

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group 
materiality. The range of materiality allocated across components was between £250,000 and £553,000. Certain 
components were audited to a local statutory audit materiality that was also less than our overall group materiality. 

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of 
uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality 
in determining the scope of our audit and the nature and extent of our testing of account balances, classes of 
transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% (2020: 
75%) of overall materiality, amounting to £458,000 (2020: £503,000) for the group financial statements and 
£642,000 (2020: £598,000) for the company financial statements. 

In determining the performance materiality, we considered a number of factors - the history of misstatements, risk 
assessment and aggregation risk and the effectiveness of controls - and concluded that an amount in the middle of 
our normal range was appropriate. 

We agreed with those charged with governance that we would report to them misstatements identified during our 
audit above £27,700 (group audit) (2020: £31,000) and £27,700 (company audit) (2020: £31,000) as well as 
misstatements below those amounts that, in our view, warranted reporting for qualitative reasons. 

Conclusions relating to going concern 

Based on the work we have performed, we have not identified any material uncertainties relating to events or 
conditions that, individually or collectively, may cast significant doubt on the group’s and the company’s ability to 
continue as a going concern for a period of at least 12 months from when the financial statements are authorised for 
issue. 

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of 
accounting in the preparation of the financial statements is appropriate. 

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the 
group’s and the company’s ability to continue as a going concern. 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report. 

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Reporting on other information  

The other information comprises all of the information in the Annual Report other than the financial statements and 
our auditors’ report thereon. The directors are responsible for the other information. Our opinion on the financial 
statements does not cover the other information and, accordingly, we do not express an audit opinion or, except to 
the extent otherwise explicitly stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in 
doing so, consider whether the other information is materially inconsistent with the financial statements or our 
knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent 
material inconsistency or material misstatement, we are required to perform procedures to conclude whether there is 
a material misstatement of the financial statements or a material misstatement of the other information. If, based 
on the work we have performed, we conclude that there is a material misstatement of this other information, we are 
required to report that fact. We have nothing to report based on these responsibilities. 

With respect to the Strategic report and Directors’ Report, we also considered whether the disclosures required by the 
UK Companies Act 2006 have been included. 

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain 
opinions and matters as described below. 

Strategic report and Directors’ Report 

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic report 
and Directors’ Report for the year ended 31 December 2021 is consistent with the financial statements and has been 
prepared in accordance with applicable legal requirements. 

In light of the knowledge and understanding of the group and company and their environment obtained in the 
course of the audit, we did not identify any material misstatements in the Strategic report and Directors’ Report. 

Responsibilities for the financial statements and the audit 

Responsibilities of the directors for the financial statements 

As explained more fully in the Statement of Directors’ Responsibilities, the directors are responsible for the 
preparation of the financial statements in accordance with the applicable framework and for being satisfied that 
they give a true and fair view. The directors are also responsible for such internal control as they determine is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due 
to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the group’s and the company’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the group or the company or to 
cease operations, or have no realistic alternative but to do so. 

Auditors’ responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in 
line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including 
fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below. 

Based on our understanding of the group and industry, we identified that the principal risks of non-compliance with 
laws and regulations related to breaches of UK regulatory principles, such as those governed by the Financial 
Conduct Authority and the Prudential Regulation Authority, and we considered the extent to which non-compliance 
might have a material effect on the financial statements. We also considered those laws and regulations that have 
a direct impact on the financial statements such as the Companies Act 2006. We evaluated management’s 
incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of 
controls), and determined that the principal risks were related to posting inappropriate journal entries to revenue or 
costs, and management bias in accounting estimates specifically the carrying value of intangible assets, and 

40 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
 
I N D E P E N D E N T AU D I TO R S ’ R E P O RT TO  T H E 
M E M B E R S  O F C U RT I S  BA N KS  G RO U P  P LC    
continued

carrying value of investment in subsidiary in relation to Dunstan Thomas. Audit procedures performed by the 
engagement team included: 

•         Enquiring of the Risk and Compliance functions, including consideration of known or suspected instances of 

non-compliance with laws and regulation and fraud; 

•         Reading key correspondence with the Prudential Regulation Authority and the Financial Conduct Authority in 

relation to compliance with laws and regulations; 

•         Reviewing data regarding customer complaints, the company’s register of litigation and claims and the 

professional indemnity notification log, in so far as they related to non-compliance with laws and regulations 
and fraud; 

•         Reviewing relevant meeting minutes including those of the Board and Risk Committee; 

•         Identifying and testing journal entries, in particular any journal entries posted with unusual account 

combinations; 

•         Designing audit procedures to incorporate unpredictability around the nature, timing or extent of our testing; 

and 

•         Testing those estimates most susceptible to risk of fraud, namely, impairment assessments of intangible 

assets, and carrying value of investment in subsidiary in relation to Dunstan Thomas as set out in more detail in 
the key audit matters section above. 

There are inherent limitations in the audit procedures described above. We are less likely to become aware of 
instances of non-compliance with laws and regulations that are not closely related to events and transactions 
reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher 
than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, 
forgery or intentional misrepresentations, or through collusion. 

Our audit testing might include testing complete populations of certain transactions and balances, possibly using 
data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than 
testing complete populations. We will often seek to target particular items for testing based on their size or risk 
characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population 
from which the sample is selected. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website 
at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report. 

Use of this report 

This report, including the opinions, has been prepared for and only for the company’s members as a body in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these 
opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown 
or into whose hands it may come save where expressly agreed by our prior consent in writing. 

Other required reporting 

Companies Act 2006 exception reporting 
Under the Companies Act 2006 we are required to report to you if, in our opinion: 

•         we have not obtained all the information and explanations we require for our audit; or 

•         adequate accounting records have not been kept by the company, or returns adequate for our audit have not 

been received from branches not visited by us; or 

•         certain disclosures of directors’ remuneration specified by law are not made; or 

•         the company financial statements are not in agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Mark Bolton (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Bristol 

31 March 2022 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 41  

 
C O N S O L I DAT E D   STAT E M E N T  O F 
C O M P R E H E N S I V E   I N C O M E  
Year ended 31 December 2021

                                                                                                                                                                          Year ended 
                                                                                                                                                                  31 December 2021

As restated* 
Year ended 
31 December 2020 

Notes

Total
£’000

Total 
£’000 

Revenue

Administrative expenses

Impairment on customer portfolios

Policyholder investment returns

Non-participating investment contract expenses

Changes in provisions: Non-participating investment 
contract liabilities

Policyholder total

Operating profit

Finance income

Finance costs

Profit before tax

Taxation

Total comprehensive  
income for the year

Attributable to: 

Equity holders of the company

Non-controlling interests

Earnings per ordinary share  
on net profit 

Basic (pence)

Diluted (pence)

4

21

21

9

8

10

11

11

63,307

(52,205)

—

53,871 

(44,942) 

(344) 

466,811

(33,850)

(432,961)

125,231

(35,343)

(89,888)

—

11,102

20

(1,800)

9,322

(1,603)

7,719

7,723

(4)

7,719

11.6

11.5

— 

8,585 

83 

(1,039) 

7,629 

(1,732) 

5,897 

5,897 

— 

5,897 

9.9 

9.7 

The consolidated statement of comprehensive income has been prepared on the basis that all operations 
are continuing operations. 

**The audited results for year ended 31 December 2020 have been restated to account for measurement 

period adjustments arising under IFRS 3 Business Combinations relating to the acquisitions of the 
Dunstan Thomas Group and the Talbot and Muir Group that took place in H2 2020. The changes impact 
administrative expenses and tax only. The adjustments made to restate the 31 December 2020 
comparatives, as further detailed in note 2. 

42 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

                                                                                                                                                                                     
 
 
 
 
C O N S O L I DAT E D   STAT E M E N T  O F  F I N A N C I A L 
P O S I T I O N  
As at 31 December 2021

Group 

                                                                                                                                                                                                                                                                            As restated* 
                                                                                                                                                                                                                                      As at                                           As at 
                                                                                                                                                                                                                              31 Dec 21                                 31 Dec 20 
Group                                                                                                                                                                   Notes                                         £’000                                         £’000 

ASSETS 
Non-current assets 
Intangible assets                                                                                                       12                            89,814                            91,078 
Investment property                                                                                                13                       1,316,468                      1,208,605 
Property, plant and equipment                                                                             14                             8,636                              7,658 
Investments                                                                                                               15                     2,224,965                       2,072,317 

                                                                                                                                                              3,639,883                      3,379,658 

Current assets 
Trade and other receivables                                                                                    17                            27,981                           26,649 
Cash and cash equivalents                                                                                    18                          410,133                         430,578 
Current tax asset                                                                                                                                           957                                 581 

                                                                                                                                                                   439,071                         457,808 

Total assets                                                                                                                                        4,078,954                      3,837,466 

LIABILITIES 
Current liabilities 
Trade and other payables                                                                                       19                           20,853                            18,895 
Deferred income                                                                                                                                      29,960                           26,995 
Borrowings                                                                                                                 20                           46,832                           53,533 
Lease liabilities                                                                                                                                              964                                 672 
Provisions                                                                                                                   23                                453                                 501 
Contingent consideration                                                                                      33                             2,467                              2,375 

                                                                                                                                                                   101,529                          102,971 

Non-current liabilities 
Borrowings                                                                                                                 20                           43,957                           53,370 
Lease liabilities                                                                                                                                            6,774                              5,201 
Provisions                                                                                                                   23                                  178                                     7 
Contingent consideration                                                                                      33                              5,199                             6,537 
Non-participating investment contract liabilities                                             21                       3,836,211                     3,585,307 
Deferred tax liability                                                                                                22                             3,464                             3,790 

                                                                                                                                                               3,895,783                      3,654,212 

Total liabilities                                                                                                                                     3,997,312                       3,757,183 

Net assets                                                                                                                                                                     81,642                              80,283 

Equity attributable to owners of the parent 
Issued capital                                                                                                            24                                 332                                330 
Share premium                                                                                                         25                           58,087                            57,799 
Equity share based payments                                                                              25                             2,840                              2,747 
Treasury shares                                                                                                         25                             (1,382)                                (741) 
Retained earnings                                                                                                    25                            21,755                            20,134 

                                                                                                                                                                     81,632                           80,269 
Non-controlling interest                                                                                                                                10                                    14 

Total equity                                                                                                                                                                  81,642                              80,283 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The changes impact intangible assets, trade and other receivables, contingent consideration, and deferred 
tax liability. The adjustments made to restate the 31 December 2020 comparatives, as further detailed in note 2. 

The financial statements on pages 42 to 85 were approved by the Board of Directors and authorised for issue on 
31 March 2022.  

Dan Cowland 
Chief Financial Officer 

Company Registration No. 07934492 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 43  

C O M PA N Y  STAT E M E N T  O F  F I N A N C I A L  P O S I T I O N  
As at 31 December 2021

Company 

                                                                                                                                                                                                                                                                            As restated* 
                                                                                                                                                                                                                                      As at                                           As at 
                                                                                                                                                                                                                              31 Dec 21                                 31 Dec 20 
Company                                                                                                                                                           Notes                                         £’000                                         £’000 

ASSETS 
Non-current assets 
Investments                                                                                                               15                          109,317                         109,222 

                                                                                                                                                                    109,317                         109,222 

Current assets 
Trade and other receivables                                                                                    17                                 377                                   32 
Cash and cash equivalents                                                                                    18                             4,458                               4,411 
Current tax asset                                                                                                                                           519                                244 

                                                                                                                                                                      5,354                             4,687 

Total assets                                                                                                                                               114,671                          113,909 

LIABILITIES 
Current liabilities 
Trade and other payables                                                                                       19                              1,383                              1,567 
Borrowings                                                                                                                 20                             4,507                             3,852 
Contingent consideration                                                                                      33                             2,467                              2,375 

                                                                                                                                                                       8,357                              7,794 

Non-current liabilities 
Borrowings                                                                                                                 20                            15,399                           19,904 
Contingent consideration                                                                                      33                              5,199                             6,537 

                                                                                                                                                                    20,598                            26,441 

Total liabilities                                                                                                                                         28,955                           34,235 

Net assets                                                                                                                                                                     85,716                               79,674 

Equity attributable to owners of the parent 
Issued capital                                                                                                            24                                 332                                330 
Share premium                                                                                                         25                           58,087                            57,799 
Equity share based payments                                                                              25                             2,840                              2,747 
Retained earnings                                                                                                    25                           24,457                            18,798 

Total equity                                                                                                                                                                  85,716                               79,674 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The changes impact intangible assets, trade and other receivables, contingent consideration, and deferred 
tax liability. The adjustments made to restate the 31 December 2020 comparatives, as further detailed in note 2. 

As permitted by section 408 Companies Act 2006, the holding company’s profit and loss account has not been 
included in these financial statements. The Company’s profit after tax for the year was £11,656,000 (Restated 2020: 
£10,895,000). 

The financial statements on pages 42 to 85 were approved by the Board of Directors and authorised for issue on 
31 March 2022. 

Dan Cowland 
Chief Financial Officer 

Company Registration No. 07934492

44 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
C O N S O L I DAT E D   STAT E M E N T  O F  C H A N G E S   I N  
EQ U I T Y  
Year ended 31 December 2021

                                                                                                                    Equity share                                                                                                               Non- 
                                                                    Issued                  Share                 based            Treasury           Retained                                      controlling                    Total 
                                                                   capital           premium         payments                shares          earnings*                  Total*              interest               equity* 
Group                                                        £’000                 £’000                 £’000                 £’000                 £’000                 £’000                 £’000                 £’000 

At 1 January 2020                     271          33,659             2,313              (534)          19,730          55,439                   14          55,453 

Total comprehensive 
income for the year*                    —                   —                   —                   —            5,898            5,898                   —            5,898 
Share based payments               —                   —               434                   —                   —               434                   —               434 
Ordinary shares bought 
and sold by EBT                            —                   —                   —              (207)                  —              (207)                  —              (207) 
Ordinary shares issued              59           24,140                   —                   —                   —           24,199                   —           24,199 
Deferred tax on share 
based payments                          —                   —                   —                   —              (345)             (345)                  —              (345) 
Ordinary dividends 
declared and paid                        —                   —                   —                   —            (5,149)           (5,149)                  —            (5,149) 

At 31 December 2020 
– As restated*                            330           57,799             2,747                (741)          20,134         80,269                   14          80,283 

Total comprehensive 
income for the year                     —                   —                   —                   —             7,723             7,723                   (4)             7,719 
Share based payments               —                   —                  93                   —                   —                  93                   —                  93 
Ordinary shares bought 
and sold by EBT                            —                   —                   —               (641)                  —               (641)                  —               (641) 
Ordinary shares issued                2               288                   —                   —                   —               290                   —               290 
Deferred tax on share 
based payments                          —                   —                   —                   —               (105)              (105)                  —               (105) 
Ordinary dividends 
declared and paid                        —                   —                   —                   —           (5,997)          (5,997)                  —           (5,997) 

At 31 December 2021                332          58,087             2,840             (1,382)           21,755           81,632                     10           81,642 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives are further detailed in note 2. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 45  

C O M PA N Y  STAT E M E N T  O F  C H A N G E S   I N   EQ U I T Y  
Year ended 31 December 2021

                                                                                                                                                                                                     Equity share  
                                                                                                                                          Issued                       Share                       based                 Retained 
                                                                                                                                         capital                 premium              payments               earnings*                         Total 
Company                                                                                                                      £’000                       £’000                       £’000                       £’000                       £’000 

At 1 January 2020                                                                        271              33,659                 2,313               13,052              49,295 

Total comprehensive income for the year (restated)               —                       —                       —               11,049              10,895 
Share based payments                                                                  —                       —                   434                       —                   434 
Ordinary shares issued                                                                 59               24,140                       —                       —               24,199 
Ordinary dividends declared and paid                                       —                       —                       —                (5,149)               (5,149) 
Measurement period adjustment*                                              —                       —                       —                   (154)                  (154) 

At 31 December 2020 (restated)                                             330               57,799                 2,747               18,798              79,674 

Total comprehensive income for the year                                  —                       —                       —               11,656               11,656 
Share based payments                                                                  —                       —                      93                       —                      93 
Ordinary shares issued                                                                    2                   288                       —                       —                   290 
Ordinary dividends declared and paid                                       —                       —                       —               (5,997)              (5,997) 

At 31 December 2021                                                                           332               58,087                 2,840               24,457                85,716 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives are further detailed in note 2. 

46 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

C O N S O L I DAT E D   STAT E M E N T  O F  C A S H   F LO WS  

Year ended 31 December 2021

                                                                                                                                                                                                                                         Year ended 31 December 

                                                                                                                                                                                                                                                                            As restated* 
                                                                                                                                                                                                                                       2021                                          2020 
Group                                                                                                                                                                                                                        £’000                                         £’000 

Cash flows from operating activities                                                                                
Profit before tax                                                                                                                                          9,322                              7,629 
Adjustments for:                                                                                                            
Depreciation                                                                                                                                                1,806                              1,499 
Amortisation and impairments                                                                                                              2,934                             2,088 
Finance costs                                                                                                                                              1,800                                 697 
Share based payment expense                                                                                                                   93                                434 
Fair value gains on movement in contingent consideration                                                            (1,870)                                   — 
Fair value gains on financial investments                                                                                        (213,701)                        (119,957) 
Additions of financial investments                                                                                                    (647,479)                       (631,200) 
Disposals of financial investments                                                                                                    708,532                         673,037 
Fair value (gains)/losses on investment properties                                                                        (120,416)                           60,751 
Increase in liability for investment contracts                                                                                 250,904                            13,403 
Changes in working capital:                                                                                                                               
Increase in trade and other receivables                                                                                               (1,330)                            (2,737) 
Increase/(decrease) in trade and other payables                                                                                5,017                              (1,105) 
Taxes paid                                                                                                                                                   (2,410)                           (2,996) 

Net cash flows (used in)/from operating activities                                                                                   (6,798)                                1,543 

Cash flows from investing activities 
Payments for intangible assets                                                                                                              (1,670)                              (986) 
Purchase of property, plant and equipment                                                                                          (270)                               (591) 
Purchase of investment property                                                                                                       (92,456)                       (122,449) 
Purchase and sale of shares in the Group by the EBT                                                                          (641)                              (207) 
Receipts from sale of investment property                                                                                     105,009                           118,877 
Net cash flows from acquisitions                                                                                                             (255)                         (34,484) 

Net cash flows received from/(used in) in investing activities                                                                9,717                            (39,840) 

Cash flows from financing activities                                                                                 
Equity dividends paid                                                                                                                              (5,997)                            (5,149) 
Net proceeds from issue of ordinary shares                                                                                           290                            24,199 
Net (decrease)/increase in borrowings                                                                                                 (16,114)                          29,595 
Principal elements of lease payments                                                                                                    (762)                              (934) 
Interest paid                                                                                                                                                   (781)                              (383) 

Net cash (used in)/received from financing activities                                                                          (23,364)                             47,328 

Net (decrease)/increase in cash and cash equivalents                                                                        (20,445)                                9,031 

Cash and cash equivalents at the beginning of the year                                                            430,578                          421,547 

Cash and cash equivalents at the end of the year                                                                                  410,133                           430,578 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives, as further detailed in note 2.

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 47  

 
C O M PA N Y  STAT E M E N T  O F  C A S H   F LO WS  

Year ended 31 December 2021

                                                                                                                                                                                                                                         Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
Company                                                                                                                                                                                                                £’000                                         £’000 

Cash flows from operating activities 
Profit before tax                                                                                                                                         11,656                            11,049 
Adjustments for: 
Interest expense                                                                                                                                             712                                 514 
Changes in working capital:                                                                                        
Increase in trade and other receivables                                                                                                  (345)                              (288) 
Increase in trade and other payables                                                                                                     (1,177)                             1,269 
Taxes paid                                                                                                                                                      (275)                                   — 

Net cash flows received from operating activities                                                                                    10,571                               12,544 

Cash flows from investing activities 
Investment in employee benefit trust                                                                                                          —                               (850) 
Net cash flows from acquisitions                                                                                                             (255)                         (39,522) 

Net cash flows used in investing activities                                                                                                       (255)                           (40,372) 

Cash flows from financing activities 
Equity dividends paid                                                                                                                              (5,997)                            (5,149) 
Net proceeds from issue of ordinary shares                                                                                           290                            24,199 
Net increase/(decrease) in borrowings                                                                                                 (3,850)                           12,242 
Interest paid                                                                                                                                                   (712)                              (383) 

Net cash received from/(used in) financing activities                                                                           (10,269)                            30,909 

Net increase/(decrease) in cash and cash equivalents                                                                                   47                                 3,081 

Cash and cash equivalents at the beginning of the year                                                                  4,411                              1,330 

Cash and cash equivalents at the end of the year                                                                                     4,458                                  4,411 

48 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
 
 
 
NOTES TO THE FINANCIAL STATEMENTS  

Corporate information 

1
Curtis Banks Group PLC (“the Company”) is a public limited company incorporated in the United Kingdom and 
domiciled and registered in England and Wales whose shares are publicly traded on the AIM market of the London 
Stock Exchange PLC. The financial statements were authorised for issue in accordance with a resolution of the 
Directors on 31 March 2022. 

Significant accounting policies 

2
Basis of preparation 
The financial statements comprise the financial statements of the Company and its subsidiaries (“the Group”) as at 
31 December each year. The nature of the Group’s operations and its principal activities are set out in the Chief 
Executive’s review. 

The financial statements have been prepared on a going concern basis under the historical cost convention, modified 
by the revaluation of financial assets and financial liabilities through profit and loss where held at fair value, and are 
presented in pounds sterling, with all values rounded to the nearest thousand pounds except when otherwise 
indicated. 

On 31 December 2020, IFRS as adopted by the European Union at that date was brought into UK law and became 
UK-adopted International Accounting Standards, with future changes being subject to endorsement by the UK 
Endorsement Board. The financial statements have been prepared in accordance with UK-adopted International 
Accounting Standards in conformity with the requirements of the Companies Act 2006 as applicable top companies 
reporting under those standards.  

New standards adopted by the Group 
The Group has not applied any new accounting standards for the first time for the financial year commencing 
1 January 2021. 

Standards, amendments and interpretations to existing standards that are not yet effective and have not been 
early adopted by the Group 
The following standards, interpretations and amendments to existing standards have been published by the IASB but 
are yet to be endorsed by the EU or are not effective for the period presented in the financial statements and the 
Group has decided not to early adopt them. 

Standard                                                                                                                                                                        Effective date, annual period beginning on or after 

IFRS 17 Insurance Contracts                                                                                                                                          1 January 2023 
Amendments to IAS 1 – Presentation of Financial Statements                                                                             1 January 2023 

The directors anticipate that the adoption of these standards and interpretations and amendments in future years 
will have no material impact on the financial statements of the Group. Specifically, insurance contracts issued by the 
Group are not within the scope of IFRS 17.  

Basis of consolidation 
The Group financial statements consolidate the financial statements of the Company and its subsidiary 
undertakings up to 31 December 2021. 

The profits and losses of the Company and its subsidiaries are consolidated from the date of acquisition using the 
acquisition method of accounting. 

The trading subsidiaries of Curtis Banks Group PLC as at 31 December 2021 were Curtis Banks Limited, Suffolk Life 
Pensions Limited, Suffolk Life Annuities Limited, Rivergate Legal Limited, Dunstan Thomas Group Limited, Digital 
Keystone Limited, Dunstan Thomas Holdings Limited, Dunstan Thomas Consulting Limited, Platform Action Limited, 
and Talbot and Muir Limited. 

Suffolk Life Annuities Limited provides SIPPs through non-participating individual insurance contracts. As such, it is 
authorised as an insurance company and the consolidated results for the whole Group also include Suffolk Life 
Annuities Limited’s insurance policyholder assets, liabilities and returns.  

Certain trading subsidiaries of Curtis Banks Group PLC hold the entire issued share capital of several non-trading 
trustee companies. The financial statements of these companies have not been consolidated as they would be 
immaterial to the Group’s position. All of these companies are bare trustee companies for the pension products 
administered by the trading subsidiaries of Curtis Banks Group PLC and have been dormant throughout the year and 
are expected to remain dormant. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 49  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies - continued 

2
Going concern 
The Group and Company are required to assess whether they have sufficient resources to continue their operations 
and to meet their commitments for the foreseeable future. The directors have prepared the financial statements on 
a going concern basis, as in their opinion the Group and Company are both able to meet their obligations as they fall 
due. This opinion is based on detailed forecasting for the following 12 months from the date these financial 
statements have been signed based on current and expected market conditions together with current performance 
levels. The Company is supported by dividend income from its subsidiaries. The Directors have also considered the 
impact of a number of severe but plausible scenarios that could impact the business, such as the COVID –19 
pandemic, and are satisfied that this opinion remains unchanged in the event of these scenarios. 

In respect of shareholder reserves, excluding policyholder assets and liabilities, the Group has net current assets of 
£14,206k (2020 restated: £16,986k). 

Subsidiaries 
Subsidiaries are entities controlled by the Group. Control exists when the Group is exposed, or has rights, to variable 
returns from its involvement with the entity and has the ability to affect those returns through its power over the 
entity. In assessing control, potential voting rights currently exercisable are taken into account. The financial 
statements of trading subsidiaries are included in the consolidated financial statements from the date that control 
commences until the date that control ceases. The accounting policies of the subsidiaries have been changed when 
necessary to align them with the policies adopted by the Group. 

Business Combinations 
Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The cost of the business 
combination is measured as the aggregate of the fair values (at the date of exchange) of assets given, liabilities 
incurred or assumed, and equity instruments issued by the Group in exchange of control of the acquiree, plus any 
costs directly attributable to the business combination. Any deferred consideration is included as part of the initial 
fair value, with a corresponding liability being recognised. The acquiree’s identifiable assets, liabilities and contingent 
liabilities that meet conditions for recognition under IFRS 3 Business Combinations are recognised at their fair value 
at the acquisition date. If the initial accounting for a business combination is incomplete by the end of the reporting 
period in which the combination occurs, the Group reports provisional amounts for the items for which the accounting 
is incomplete. Once all information is obtained about facts and circumstances that existed as of the acquisition date, 
or following a maximum period of 12 months after the acquisition takes place, the Group may update these 
provisional amounts to reflect new information obtained about facts and circumstances that existed as of the 
acquisition date. 

Segment Reporting 
IFRS 8 Operating Segments requires segments to be identified on the basis of internal reports that are regularly 
reviewed by the Chief Operating Decision Maker (“CODM”).  

The Group considers it has two operating segments. Dunstan Thomas provides IT software development, licences and 
consultancy services and, collectively, these services are described in the Group’s financial statements as FinTech. The 
remaining operations are described as pension administration, because all of these operations are conducted within 
the UK and all material operations are of the same nature and share the same economic characteristics including 
a similar customer base and nature of product and services.  

Foreign Currencies 
The consolidated financial statements are presented in Pounds Sterling which is the Group’s functional and 
presentational currency. All foreign currency transactions and foreign currency balances relate to policyholder assets 
and liabilities. 

Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. 
Monetary assets and liabilities denominated in foreign currencies are translated using the rate of exchange ruling at 
the Statement of Financial Position date and the gains or losses on translation are included in the Statement of 
Comprehensive income. 

All foreign exchange gains or losses arising on policyholder transactions and balances have a net impact of £nil on 
the consolidated statement of comprehensive income due to the legal structure of policyholder assets and liabilities 
as further described in the accounting policy for non-participating investment contracts. 

Pensions 
The Group contributes to defined contribution schemes for the benefit of its employees. Contributions are charged to 
the consolidated statement of comprehensive income in the year they are payable. 

Research and development 
Research expenditure is written off to the consolidated statement of comprehensive income in the year in which it is 
incurred. Development expenditure is written off in the same way unless the directors are satisfied as to the technical, 
commercial and financial viability of individual projects. In this situation, the expenditure is deferred and amortised 
over a four year period during which the Group is expected to benefit. 

50 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies - continued 

2
Non-participating investment contracts 
The Group’s long term business includes unit linked Self-Invested Personal Pension policies, also referred to as the 
‘Policyholder Business’, wholly administered by Suffolk Life Annuities Limited, a subsidiary company. The liability of 
the Group towards its policyholders is exactly equal to the value of policyholder assets held at all times.  

Non-participating investment contract liabilities are measured at fair value by reference to the value of the 
underlying net asset values of the assets held to cover investment contracts at the Statement of Financial Position 
date.  

For non-participating investment contracts, premiums are not included in the consolidated statement of 
comprehensive income but are reported as contributions to non-participating investment contract liabilities in the 
consolidated statement of financial position. Investment income in respect of non-participating investment 
contracts are accounted for in ‘Investment return’. Investment income and investment return includes dividends, 
rental and interest income.  

Expenses and charges in respect of non-participating investment contracts are accounted for in ‘non-participating 
investment contract expenses’. These expenses include investment management fees and interest payable. 

Claims are not included in the consolidated statement of comprehensive income but are deducted from 
non-participating investment contract liabilities.  

Transfers out, annuity purchases and drawdowns are accounted for when the associated assets have been 
transferred out of the Company. Acquisition costs comprising direct and indirect costs arising from the conclusion of 
non-participating investment contracts are expensed on receipt of the inwards premium. There are no deferred 
acquisition costs. 

Purchases and sales of investments are recognised on the trade date, which is the date that the Group commits to 
purchase or sell the assets, at their fair value less transaction costs. Investments carried at fair value are measured 
using a fair value hierarchy, with values based on quoted bid prices where available. 

Investment property held within non-participating investment contracts comprises land and buildings which are held 
for long term rental yields and capital growth. It is carried at fair value with movements recognised in the 
consolidated statement of comprehensive income. 

Unquoted investments in property vehicles and direct holdings in investment property are valued by independent 
valuers on the basis of open market value as defined in the appraisal and valuation manual of the Royal Institute of 
Chartered Surveyors or by reference to the movement in a property index from the last purchase or valuation date. 
Valuation techniques may include discounted cash flow calculations using net current rent, and estimated and 
terminal values; they may also include yield methodology calculations using market rental values capitalised with 
a market capitalisation rate. Both of these are then further validated against market transactions to produce a final 
valuation. 

Revenue recognition 
Revenue comprises the fair value of the consideration received or receivable for the sale of services in the ordinary 
course of the Group’s activities. Revenue is shown net of value added tax (“VAT”), returns, rebates and discounts and 
after eliminating sales within the Group. The Group applies the 5 step model under IFRS 15 Revenue from Contracts 
with Customers to recognition of revenue as follows: 

–

Step 1: Identify the contract(s) with a customer  

The Group’s customers are deemed to be the underlying SIPP & SSAS members regardless of whether the Group is 
providing services under a third party administration agreement or direct to its own customers. 

The Group also provides IT software licences, implementation, maintenance & updates, development and post 
contract support services predominantly to businesses within the financial services sector, collectively referred to as 
FinTech revenue. The customer is deemed to be the named recipient of services as per the contract, rather than any 
subsequent downstream user of the product. 

–

Step 2: Identify the performance obligations in the contract  

Performance obligations are understood to be the individual components of SIPP & SSAS administration as detailed 
on the Group’s products’ terms and conditions and fee schedules or any contractual obligations laid out in contracts 
for provision of FinTech services. Annual renewal fees are deemed to comprise multiple individual obligations. However, 
each of these obligations represents a continuous service over the same annual period and can therefore be viewed 
collectively as one obligation for the purpose of revenue recognition. Obligations under set up fees and transaction 
fees are deemed to be short term in nature (three months or less).  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 51  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies - continued 

2
Revenue recognition – continued 
Contracts for the provision of FinTech services individually detail the performance obligations and trigger events for 
progress and any other payments. These vary according to the contract as FinTech solutions are bespoke to the 
customer. Typically, a software licence contract is made up of three performance obligations: licence and 
maintenance, implementation and post contract support. A fourth obligation then exists when an Application 
Programming Interface (‘API’) is acquired. 

–

Step 3: Determine the transaction price  

The transaction price is deemed to be that shown in the Group’s products’ terms and conditions and fee schedules 
against each individual fee item which includes interest turn on customer funds. Transaction prices for individual 
components of the annual renewal fee are not separable as the combined set of obligations represents a continuous 
service over the same annual period. 

Contracted fees relating to provision of FinTech services are as per each individual contract. This is normally made up 
of implementation fee billed on time and expense incurred, and a combined licence fee that covers licence, 
maintenance, support and API (if applicable).  

–

Step 4: Allocate the transaction price to the performance obligations in the contract  

The result of judgements made in Step 2 and Step 3 mean that transaction prices are allocated in substance to fee 
items included in the Group’s product’s terms and conditions and fee schedules, as these also wholly reflect the 
individual performance obligations.  

The same applies in relation to FinTech contracts, the price and performance obligations being detailed in the 
individual contract along with timing of both service delivery and payments. When API is acquired as part of the 
contract, 50% of contract revenue (excl. implementation) is allocated to the performance obligation.  

–

Step 5: Recognise revenue when (or as) the entity satisfies a performance obligation  

Set up and initial transaction fees, as well as ad hoc transaction fees are recognised as the work is completed and 
performance obligations satisfied, net of VAT.  

Annual renewal fees are invoiced in advance and recognised, net of VAT, evenly over the year to which they relate, and 
held as deferred income at the year end where the annual fee period spans multiple accounting periods.  

Fees which are received in arrears, including certain property annual fees and property acquisition fees, are accrued 
over the period in which services are provided and performance obligations are satisfied. 

Any interest received in excess of that payable to customers is retained by the Group and is included within revenue. 
Interest income receivable by the Group is recognised as it accrues. 

The timing of satisfaction of performance obligations under contracts with SIPP & SSAS members does not bear any 
relevance to the typical timing of payment for such services. The typical timing of payment is on or after the related 
fee invoice is issued. 

Policyholder revenue comprises investment income and investment gains and losses on non-participating 
investment contracts. Investment income includes dividends, rental and interest income. Dividends and distributions 
from collective investment schemes are recognised on the date on which shares are quoted ex-dividend. Interest and 
rental income is recognised on an accruals basis.  

Investment gains and losses in the consolidated statement of comprehensive income comprise realised and 
unrealised gains and losses. Realised gains and losses are calculated as the difference between the net sale proceeds 
and the original cost or, if previously re-valued, the valuation at the last statement of financial position date. 
Unrealised gains and losses on investments are calculated as the difference between the current valuation and the 
original cost or, if previously re-valued, the valuation at the last statement of financial position date.  

All brought forward deferred income in relation to the pension administration operating segment is recognised in the 
current year as there are no performance obligations spanning a period of more than 12 months. 

Revenue relating to FinTech is recognised in line with satisfaction of contractual performance obligations over time 
(for the provision of software licence, maintenance and post contract support) on a straight-line basis throughout the 
contract period and at a point in time for revenue associated with the API performance obligation. Revenue relating 
to implementation and IT consultancy services are billed according to standard rate cards on a time and expense 
basis. Therefore, they are recognised as and when measurable progress is made and at full when the specific 
engagement is completed. 

The Group generates certain revenue from the arrangement of property insurance for properties held within SIPPs 
and SSASs administered by the Group. Revenue earned this way is recognised using an input method such that 80% 
is recognised at arrangement and renewal of the insurance policy, and 20% is spread over the insurance policy term. 

52 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies - continued 

2
Intangible assets – Goodwill 
Goodwill arises on the acquisition of subsidiaries and represents the excess of the consideration transferred, the 
amount of any non-controlling interest in the acquiree and the acquisition and the acquisition date fair value of any 
previous equity interest in the acquiree over the fair value of the identifiable net assets acquired. Goodwill impairment 
reviews are undertaken annually or more frequently if events or changes in circumstances indicate a potential 
impairment. Any impairment is recognised immediately as an expense and is not subsequently reversed. 

Intangible assets – Customer Portfolios 
Customer portfolios are included in the statement of financial position at cost to the Group less accumulated 
amortisation and provisions for impairment and wholly comprise SIPPs acquired. 

Customer portfolios are amortised on a straight line basis over their estimated useful life of 20 years based upon long 
term historic average customer attrition rates experienced by the Group and other factors that indicate this longevity 
such as the SIPPs themselves being utilised throughout retirement, and often passed down to dependents in the 
event of a death. 

The carrying value of customer portfolios is reviewed for impairment if events or circumstances change and indicate 
that the carrying values may not be recoverable. In this event the values are written down to the recoverable amount. 
The carrying value of customer portfolios is also reviewed for impairment annually at each reporting date. 

Intangible assets – Computer Software 
Computer software is included in the statement of financial position at cost to the Group less accumulated 
amortisation and provisions for impairment. The carrying value of computer software is reviewed for impairment if 
events or circumstances change and indicate that the carrying values may not be recoverable. In this event the 
values are written down to the recoverable amount. The carrying value of computer software is also reviewed for 
impairment annually at each reporting date. Computer software is amortised on a straight line basis over its 
estimated useful life of between 4 and 5 years. 

Intangible assets – Internally generated software 
Internally generated software represents the principal software products owned and licensed by Dunstan Thomas 
and is being amortised over a period of 10 years.  

Intangible assets – Brand 
Brand comprises the value of the Dunstan Thomas brand form the acquisition of Dunstan Thomas during the year 
ended 31 December 2020 and is being amortised over 10 years.  

Administrative expenses 
Administrative expenses represent those arising as a result of the Group’s operations and include depreciation. All 
amounts are recognised on an accruals basis. 

Property, plant and equipment 
Property, plant and equipment are included in the statement of financial position at cost to the Group less 
accumulated depreciation and provisions for impairment. 

The carrying value of property, plant and equipment is reviewed for impairment if events or circumstances change 
and indicate that the carrying values may not be recoverable. In this event the values are written down to the 
recoverable amount. 

Property, plant and equipment is depreciated on a straight line basis at rates sufficient to write off the cost less 
estimated residual values of individual assets over their estimated useful lives. The depreciation rates for the principal 
categories of assets are as follows: 

Computer equipment
Office equipment, fixtures & fittings
Right of use assets

25%
25% 
Expected underlying office lease length of between 1 and 12 years 

straight line 
straight line 

On initial recognition, right of use assets are measured at cost comprising the following: 

–

–

–

–

The amount of the initial measurement of lease liability 

Any lease payments made at or before the commencement date less any lease incentives received 

Any initial direct costs 

Any restoration costs expected 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 53  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies - continued 

2
Impairment of non-financial assets 
At each reporting date, the Group reviews the carrying amounts of its property, plant and equipment and intangible 
assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such 
indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment 
loss, if any. Where the asset does not generate cash flows that are independent from other assets, the Group 
estimates the recoverable amount of the cash generating unit to which the asset belongs. An intangible asset with 
an indefinite useful life is tested for impairment annually and whenever there is an indication that the asset may be 
impaired. 

The recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessments of the time value of money and the risks specific to the asset for which the estimates of future 
cash flows have been adjusted. 

If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying amount of the 
asset is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately, unless the 
relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation 
decrease. Where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the 
revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying 
amount that would have been determined had no impairment loss been recognised for the asset in prior years. 
A reversal of an impairment loss is recognised as income immediately, unless the relevant asset is carried at a 
revalued amount, in which case the reversal of the impairment loss is treated as a revaluation increase. 

Investments 
Non-current asset investments excluding those held under non-participating investment contracts are stated at cost 
less provision for diminution in value.  

Financial assets 
Financial assets held under non-participating investment contracts are categorised either as fair value through profit 
and loss, or recorded and subsequently measured at amortised cost. The classification depends on the purposes for 
which these assets were acquired. Management takes decisions concerning the classification of its financial assets 
at initial recognition and reviews such classification for reliability at each reporting date. 

The Group classifies its financial assets at amortised cost where the asset is held within a business model whose 
objective is to collect the contractual cash flows and the contractual terms give rise to cash flows that are solely 
payments of principal and interest. Other financial assets are classified as fair value through profit or loss. The Group 
has no financial assets at fair value through other comprehensive income. 

Amounts recorded and measured at amortised cost include non-derivative financial assets with fixed or 
determinable payments that are not quoted in an active market. These are included in current assets, except for 
maturities greater than 12 months after the statement of financial position date. These are classified as non-current 
assets. The Group’s financial assets comprise “non-current asset investments”, “investment property”, “trade and 
other receivables” and “cash and cash equivalents” in the statement of financial position. 

Trade receivables  
Trade receivables are recorded and subsequently measured at amortised cost in accordance with IFRS 9 Financial 
Instruments. 

Trade receivables are amounts due from customers for services performed in the ordinary course of business. If 
collection is expected in one year or less (or in the normal operating cycle of the business if longer), they are classified 
as current assets. If not, they are presented as non-current assets. 

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected 
loss allowance for all trade receivables. To measure the expected credit losses, trade receivables have been grouped 
based on shared characteristics and overall credit quality. A provision for impairment of trade receivables is 
established when there is evidence that the Group might not be able to collect all amounts due according to the 
original terms of the receivables. The movement in the provision is recognised in the consolidated statement of 
comprehensive income. 

The expected loss rates for each grouping are based on historic actual recovery rates achieved for such groupings 
over the last 12 months, modified for factors such as existing market conditions, days past due or forward looking 
estimates, where supported by existing reliable evidence.  

Cash and cash equivalents 
Cash and cash equivalents include cash at bank and in hand, short term deposits with credit institutions, cash 
equivalents and bank overdrafts. 

Cash at bank and in hand, and deposits with credit institutions, are classified and measured at amortised cost. Cash 
equivalents are classified as fair value through profit loss. 

54 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies – continued 

2
Financial liabilities – Trade and other payables 
Trade and other payables are recognised and initially measured at cost, due to their short term nature, and 
subsequently measured at amortised cost. All of the Group’s trade payables are non-interest bearing.  

Financial liabilities – Borrowings 
All loans and borrowings are initially recognised at the fair value of the consideration received less attributable 
transaction costs. After initial recognition interest bearing loans and borrowings are subsequently measured at 
amortised cost using the effective interest method. Borrowing costs consist of interest and other costs that an entity 
incurs in connection with the borrowing of funds. 

Current and deferred income tax 
The tax expense represents the sum of the tax currently payable and deferred tax. 

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in 
the consolidated statement of comprehensive income, because it excludes items of income or expense that are 
taxable or tax deductible in other years and it further excludes items that are never taxable or tax deductible. The 
Group’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the 
reporting date. 

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets 
and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit, 
and is accounted for using the statement of financial position liability method. Deferred tax liabilities are recognised 
for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that 
taxable profits will be available against which deductible temporary differences can be utilised. Such assets and 
liabilities are not recognised if the temporary difference arises from the initial recognition of goodwill or from the 
initial recognition (other than in a business combination) of other assets and liabilities in a transaction which affects 
neither the tax profit nor the accounting profit. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and 
associates, and interests in joint ventures, except where the Group is able to control the reversal of the temporary 
difference and it is probable that the temporary difference will not reverse in the foreseeable future. 

Deferred tax is calculated at the tax rates that are expected to apply to the year when the asset is realised or the 
liability is settled. Deferred tax is charged or credited in the profit or loss, except when it relates to items credited or 
charged in other comprehensive income directly to equity, in which case the deferred tax is also dealt with in other 
comprehensive income. 

Provisions 
Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is 
probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount 
can be made. If the effect is material, provisions are determined by discounting the expected future cash flows at an 
appropriate pre-tax discount rate. 

Leases 
Leases of property, plant and equipment are assessed as to whether a right-of-use relationship exists and are 
classified as property, plant and equipment when this criteria is satisfied. The resulting lease obligations are included 
in liabilities. Lease payments are apportioned between finance charges and reduction of the lease obligation so as to 
achieve a constant rate of interest on the remaining balance of the liability. Interest and finance costs associated 
with lease liabilities on right-of-use assets are expensed to the consolidated statement of comprehensive income 
within total finance costs. 

Assets and liabilities arising from a lease where a right-of-use relation exists are initially measured on a present value 
basis. Lease liabilities include the net present value of fixed payments, less any lease incentive payments receivable, 
and include amounts following lease extension options where there is reasonable certainty of extension. There are no 
other types of payments or variable amounts included. Lease payments are allocated between principal and finance 
cost. The finance cost is charge to the consolidated statement of income over the lease period so as to produce a 
constant periodic rate of interest on the remaining balance of the liability for each year. 

Lease payments are discounted using the interest rate implicit in the lease where possible. However, this cannot 
currently be readily determined for any of the leases that the Group holds in respect of right-of-use assets. The Group 
therefore uses an incremental borrowing rate similar to what it would have to pay to borrow the funds necessary to 
obtain an asset of similar value in a similar economic environment with similar terms, security and conditions.  

The Group has no short-term leases or low value assets that may be considered as short term leases. All of the 
Group’s leases where a right-of-use relationship exists relate to commercial property assets. The Group has no other 
classes of right-of-use assets such as equipment or vehicles. 

All other leases are classified as operating leases. Rentals payable under operating leases, net of lease incentives, are 
charged to the consolidated statement of comprehensive income on a straight-line basis over the year of the lease.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 55  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies – continued 

2
Leases – continued 
A right-of-use asset exists and a corresponding lease liability exists in respect of non-participating investment 
contract assets which relate entirely to ground rent on policyholder leasehold investment property. Consequently the 
Group has opted not to recognise right-of-use assets and lease liabilities in relation to these leases as the impact 
from recognition in the consolidated financial statements is minimal. 

Contingent consideration 
Where the Group has entered into certain acquisition agreements that provide for contingent consideration to be 
paid management estimates the net present value of contingent consideration payable by utilising a future 
discounted cash flow model. Management then continue to review the agreement and monitor the financial and 
other targets to be met to maintain an accurate estimate of the fair value of any amounts payable. Subsequent 
changes to the fair value of contingent consideration are recognised in accordance with IFRS 9 in the Statement of 
Comprehensive Income. 

Share based payments 
Curtis Banks Group PLC operates several share schemes under which certain employees of the Group receive part of 
their remuneration for the financial year in the form of options to purchase shares in Curtis Banks Group PLC.  

These schemes are accounted for as equity-settled share-based payment transactions in accordance with IFRS 2. 

The share options granted become exercisable at varying future dates. If certain conditions are met, following the 
vesting period, employees and third parties will be eligible to exercise their option at an exercise price determined on 
the date the share options are granted. 

The fair value of share options is determined at the date of grant. This fair value is calculated by applying the Black 
Scholes model. The model utilises inputs for the risk free rate, expected volatility in share price, dividend yield and the 
current share price at fair value, which are factors determined on the date the share options are granted.  

The share based payment charge to the consolidated statement of comprehensive income is calculated based on 
the Group’s estimate of the number of options that will eventually vest. 

The resulting staff costs under the share schemes are recognised pro rata in the consolidated statement of 
comprehensive income to reflect the services rendered as consideration during the vesting period. 

Prior year restatements 
IFRS 3 measurement period adjustment 
The audited results for year ended 31 December 2020 have been restated to account for measurement period 
adjustments arising under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group 
and the Talbot and Muir Group that took place in H2 2020. 

In order to finalise the fair values attributed to assets and liabilities acquired from the Dunstan Thomas acquisition 
an independent expert valuation was undertaken, the results of which were pending when the 2020 annual report 
was approved. The valuation helped to better identify and reflect the different components of intangible assets 
acquired, as principally reflected in the change of cost allocated to each intangible asset category within note 12 to 
these financial statements as a measurement period adjustment, compared to that reported in the original financial 
statements for the year ended 31 December 2020. 

The results of the independent valuation also helped to inform a more accurate estimate of the relevant discount 
factor that ought to be applied to future expectations of cash flows arising on intangible assets and contingent 
consideration payable. Consequently, the fair value attributed to assets and liabilities acquired from the Talbot and 
Muir acquisition has also been restated as a measurement period adjustment. 

The impact of these adjustments on previously reported figures is summarised in the two tables below: 

                                                                                                                                                   Originally reported                 As restated as at                                                       
                                                                                                                                        as at 31 December 2020              31 December 2020                               Movement 
Consolidated statement of financial position                                                                               £’000                                         £’000                                         £’000 

Intangible assets                                                                                               91,166                            91,078                                  (88) 
Trade and other receivables                                                                           26,913                           26,649                               (264) 
Contingent consideration due <1 year                                                           (2,516)                           (2,375)                                 141 
Contingent consideration due >1 year                                                           (5,657)                           (6,537)                              (880) 
Deferred tax liability                                                                                          (5,013)                           (3,790)                             1,223 
Retained earnings                                                                                          (20,002)                          (20,134)                               (132) 

                                                                                                                                                                                                                     — 

56 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Significant accounting policies – continued 

2
IFRS 3 measurement period adjustment – continued 
                                                                                                                                                   Originally reported                 As restated as at                                                       
                                                                                                                                        as at 31 December 2020              31 December 2020                               Movement 
Company statement of financial position                                                                                       £’000                                         £’000                                         £’000 

Investments                                                                                                     108,373                         109,222                                849 
Trade and other receivables                                                                                296                                   32                               (264) 
Contingent consideration due <1 year                                                           (2,516)                           (2,375)                                 141 
Contingent consideration due >1 year                                                           (5,657)                           (6,537)                              (880) 
Retained earnings                                                                                           (18,952)                          (18,798)                                154 

                                                                                                                                                                                                                     — 

                                                                                                                                                   Originally reported                             As restated                                                       
                                                                                                                                                     for the year ended               for the year ended  
                                                                                                                                                    31 December 2020              31 December 2020                               Movement 
Consolidated statement of comprehensive income                                                                    £’000                                         £’000                                         £’000 

Amortisation                                                                                                      (2,098)                            (1,744)                               354 
Finance costs                                                                                                         (188)                              (342)                               (154) 
Tax                                                                                                                         (1,664)                            (1,732)                                 (68) 

Total comprehensive income for the year                                                                                                                                       132 

Critical accounting judgements and key sources of estimation uncertainty 

3
Estimates and judgements are continually evaluated and are based on historical experience and other factors, 
including expectations of future events that are believed to be reasonable under the circumstances. 

In preparing the financial statements the Group has selected and applied various accounting policies which are 
described in the notes to the financial statements. In order to apply these accounting policies the Group has made 
estimates and judgements concerning the future. There are no critical judgements in the application of accounting 
policies. The key sources of estimation uncertainty are disclosed below:  

Impairment assessment on the Cash Generating Units 
The Group has historically reviewed and tested customer portfolios and goodwill for impairment on an individual 
basis twice a year. This has allowed the Group to closely monitor the performance of different respective books of 
business acquired, including product by product attrition rates and fees, and had provided additional information to 
feed into price per SIPP considerations for potential acquisitions. 

During the year ended 31 December 2021, the Group has progressed significantly towards its desired Target Operating 
Model. This includes (but is not limited to) centralisation of commercial property administration and the alignment of 
product fees and T&Cs of substantially all products. Consequently, products and customers are increasingly 
administered collectively by the operational functions, cash inflows are no longer distinct from each other and cash 
outflows cannot be segregated by customer portfolios on a portfolio by portfolio basis as was the case previously. 
Management has determined during the year ended 31 December 2021 that new cash generating units (‘CGUs’) are 
defined such that they are closely aligned to the Groups of subsidiaries and their distinct cash flows, namely Curtis 
Banks (‘CB’), Suffolk Life (‘SL’), Dunstan Thomas (‘DT’) and Talbot & Muir (‘T&M’). There is goodwill associated with the 
latter three CGUs that is not amortised, and therefore these amounts are subject to annual impairment assessment. 
The Curtis Banks CGU will be assessed for impairment if indicators of impairment are identified. The definition of the 
CGUs is the judgement applied. 

Impairment assessments are performed by comparing the carrying amount of the goodwill and intangible assets or 
investment associated with the CGU, with the recoverable amount. Recoverable amount is assessed through value in 
use which comprises an estimation of future cash flows expected to arise from each CGU, discounted to their present 
value using a pre-tax discount rate. The following key assumptions are applied:  

•

•

•

•

FY22 budget and FY23 & FY24 forecast by CGU approved by the Board; 

Pre-tax discount rate that reflects current market assessments of the time value of money and the risks 
specific to that asset (12.95% for CB, SL and T&M; 12.75% for DT); 

Terminal growth rate of 2.2%, being the long term inflation expectation in the UK; 

Movement in net working capital, forecasted as a Group and allocated to each CGU by weighted operating 
profit excluding adjusting items and amortisation. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 57  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Critical accounting judgements and key sources of estimation uncertainty – continued 

3
The goodwill impairment assessment performed resulted in headroom in each of the relevant CGU: 

£’m                                                                                                                                                            Suffolk Life                          Talbot & Muir                 Dunstan Thomas 

Value in use                                                                                                             93.7                                27.8                                29.7 
Goodwill                                                                                                                  28.9                                  9.8                                  17.1 
Non-current asset                                                                                                   8.2                                  9.4                                10.0 

Headroom                                                                                                              56.6                                  8.6                                  2.6 

No impairment of goodwill associated with the CGUs has been identified as at 31 December 2021. 

Sensitivity analysis was performed on the following stress scenarios and the negative impact on headroom is 
calculated as follows:  

£’m                                                                                                                                                            Suffolk Life                          Talbot & Muir                 Dunstan Thomas 

1% increase in discount rate                                                                                (8.0)                                (2.4)                                (2.5) 
1% decrease in terminal growth rate                                                                 (6.6)                                (2.0)                                 (2.1) 
10% reduction in operating profit budgeted and forecasted                       (8.3)                                (2.5)                                 (3.1) 

Amongst the CGUs, Dunstan Thomas is most susceptible to the stress scenarios. In the context of assessing the CGUs 
for impairment purposes, 9% growth in adjusted operating profit over the next 3 years is assumed for Dunstan 
Thomas. This CGU is also sensitive to changes in net working capital. For example, if the forecasted improvement in 
working capital attached to the main growth scenario does not materialise, the headroom reduces to nil in Dunstan 
Thomas. 

In addition, we have also performed impairment assessments on investment in subsidiaries by leveraging the same 
discounted cash flow model which are summarised below: 

£’m                                                                                                   Curtis Banks                              Suffolk Life                          Talbot & Muir                 Dunstan Thomas 

Value in use                                                                     58.9                                93.7                                27.8                                29.7 
Investment by Curtis Banks Group Plc                      12.3                               46.8                                 22.1                                26.5 

Headroom                                                                       46.6                               46.9                                  5.7                                  3.2 

No impairment of investment in subsidiaries was identified.  

IFRS 9 impairment 
Trade and other receivables are impaired based on the IFRS 9 simplified approach to measure expected credit losses 
using a lifetime expected loss allowance for all trade receivables. The loss allowances for trade and other receivables 
are based on assumptions about risk of default and expected loss rates. The Group uses judgement in making these 
assumptions and selecting the inputs to the impairment calculation, based on the group’s past history of shared 
credit risk characteristics, days past due, existing market conditions as well as forward looking estimates at the end 
of each reporting period. The loss rates are considered the key source of estimation uncertainty because the impact 
of a change in these could result in a material change in the expected credit loss. Details of the key assumptions and 
estimates are disclosed in note 31 to the financial statements. 

Contingent consideration payable on acquisitions  
The Group has entered into certain acquisition agreements that provide for contingent consideration to be paid. 
A financial instrument is recognised for all amounts management anticipates will be paid under the relevant 
acquisition agreement. This requires management to make an estimate of the expected future cash flows from the 
acquired business using forecasts that cover the contingent consideration period, and determine a suitable discount 
rate for the calculation of the present value of any contingent consideration payments. 

A material change to the carrying value might occur if the acquired businesses achieve significantly more or less than 
their target earnings. The key assumption used in determining the value of these provisions is the forecast financial 
performance as applied in the terms of the contingent consideration arrangement. A 10% increase or reduction in 
achievement of forecast contingent consideration targets would increase or reduce the value of contingent 
consideration payable required by £0.8m (2020: £0.8m), which in turn would reduce or increase profit before tax. 

58 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Revenue 

4
Revenue is wholly derived from activities undertaken within the United Kingdom and comprises the following 
categories: 

                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Pension administration fees                                                                                                                  45,091                           36,856 
FinTech services                                                                                                                                         9,900                              4,793 
Pension administration interest income                                                                                               8,316                            12,222 

                                                                                                                                                                    63,307                            53,871 

Total comprehensive income for the year 

5
Total comprehensive income for the year is arrived at after charging: 

                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Amortisation and impairment of intangible assets                                                                           2,933                             2,442 
Depreciation of property, plant and equipment                                                                                  1,806                              1,499 
Auditors’ remuneration: 
– audit of the company and consolidated financial statements                                                       227                                  177 
– audit of the financial statements of the subsidiaries                                                                        397                                 314 
– audit related assurance services                                                                                                              40                                   37 

Operating segment reporting 

6
The following tables present revenue and profit information regarding the Group’s operating segments for the 
two years ended 31 December 2021 and 31 December 2020 respectively. 

                                                                                                                                                Pension                                                            Consolidation  
                                                                                                                                 Administration                             FinTech                  adjustments                Consolidated 
Year ended 31 December 2021                                                                                     £’000                                £’000                                £’000                                £’000 

Revenue 
External customers                                                                      53,407                      9,900                              —                    63,307 
Internal customers                                                                                 —                       1,349                      (1,349)                             — 

                                                                                                         53,407                      11,249                      (1,349)                   63,307 

Administrative expenses 
External customers                                                                      43,866                      8,339                              —                    52,205 
Internal customers                                                                             813                          390                      (1,203)                             — 

                                                                                                         44,679                       8,729                      (1,203)                   52,205 

Operating profit                                                                               8,728                       2,520                          (146)                      11,102 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 59  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Operating segment reporting – continued 

6
                                                                                                                                                Pension                                                            Consolidation  
                                                                                                                                 Administration                             FinTech                  adjustments                Consolidated 
Year ended 31 December 2020                                                                                    £’000                                £’000                                £’000                                £’000 

Revenue 
External customers                                                                      49,078                       4,793                              —                     53,871 
Internal customers                                                                                 —                          485                         (485)                             — 

                                                                                                         49,078                       5,278                         (485)                    53,871 

Administrative expenses 
External customers                                                                       42,231                       3,055                              —                    45,286 
Internal customers                                                                                 —                          485                         (485)                             — 

                                                                                                          42,231                      3,540                         (485)                   45,286 

Operating profit                                                                               6,847                        1,738                              —                      8,585 

Corporate costs 
The Group’s operating segments are managed together as one business. Accordingly, certain corporate costs such as 
finance income and expenses, gains and losses on the disposal of assets, taxes, intangible assets and certain other 
assets and liabilities are not allocated to individual segments as they are managed on a group basis. Segment 
operating profit or loss reflects the measure of segment performance reviewed by the Board of Directors (the Chief 
Operating Decision Maker). 

The following table presents a split of assets and liabilities of the Group’s operating segments for the year ended 
31 December 2021.  

Corporate assets and liabilities are not allocated to individual operating segments as they are managed on a group 
basis. Policyholder assets and liabilities are not allocated to individual operating segments as all investment returns 
associated with these are due back to policyholders under non-participating investment contracts, alongside non-
participating investment contract expenses and changes in provisions for non-participating investment contract 
liabilities, such that the impact on shareholder assets and liabilities, and profit or loss, is nil. 

                                                                                                   Pension 
                                                                                    Administration                             FinTech                       Corporate                  Policyholder                Consolidated 
Year ended 31 December 2021                                        £’000                                £’000                                £’000                                £’000                                £’000 

Total assets                                                  65,960                      9,508                    70,853               3,932,633               4,078,954 
Total liabilities                                               32,793                         3,113                     28,773               3,932,633                3,997,312 

Directors and employees 

7
                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Wages and salaries                                                                                                                                  25,189                             21,317 
Social security costs                                                                                                                                 2,644                              2,301 
Other pension costs                                                                                                                                   2,327                              2,015 
Share-based incentive awards                                                                                                                  364                                434 

                                                                                                                                                                    30,524                           26,067 

The monthly average number of employees during the year was: 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                Number                                     Number 

Directors                                                                                                                                                               7                                     6 
Administration                                                                                                                                                821                                692 

                                                                                                                                                                         828                                698 

60 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Directors and employees – continued 

7
Details of emoluments paid to the directors and key management personnel of the Group are as follows: 

                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Total emoluments paid to: 
Directors 
    Wages and salaries                                                                                                                                1,354                              1,487 
    Social security costs                                                                                                                                 162                                220 
    Post-employment costs                                                                                                                             14                                   20 
    Share-based incentive awards                                                                                                                80                                202 
Other key management personnel 
    Wages and salaries                                                                                                                               1,005                                908 
    Compensation for loss of office                                                                                                               62                                    — 
    Social security costs                                                                                                                                 129                                 136 
    Post-employment costs                                                                                                                            69                                  60 
    Share-based incentive awards                                                                                                                   2                                  80 

                                                                                                                                                                       2,877                               3,113 

Emoluments of highest paid director: 
    Wages and salaries                                                                                                                                  429                                508 
    Pension contribution                                                                                                                                     6                                     7 

                                                                                                                                                                          435                                 515 

Short term employee benefits include wages and salaries. Long term employee benefits include share-based 
incentive awards. 

Finance costs 

8
                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Interest payable on bank loans                                                                                                                 702                                 523 
Interest and finance costs on lease liabilities                                                                                         209                                  174 
Other interest expense                                                                                                                                    10                                    — 
Total interest expense                                                                                                                                  921                                 697 
Unwind of discount on contingent consideration relating to:                                                                                                            
    Acquisition of Dunstan Thomas                                                                                                             364                                  131 
    Acquisition of Talbot and Muir                                                                                                                515                                   57 

Total finance costs                                                                                                                                    1,800                                885 

Finance income 

9
                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Interest income                                                                                                                                                20                                   83 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 61  

NOTES TO THE FINANCIAL STATEMENTS  

continued

10 Taxation 
                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Domestic current year tax 
UK Corporation tax                                                                                                                                    1,996                              1,542 

Deferred tax 
Origination and reversal of temporary differences                                                                              (393)                                122 

                                                                                                                                                                       1,603                              1,664 

Factors affecting the tax charge for the year 
Profit before tax                                                                                                                                          9,322                              7,429 

Profit before tax multiplied by standard rate of UK Corporation tax  
    of 19% (2020: 19%)                                                                                                                                   1,771                               1,412 

Effects of: 
Adjustment to prior year                                                                                                                               121                                  117 
Non-deductible expenses                                                                                                                              93                                  177 
Other tax adjustments                                                                                                                               (382)                                 (42) 

                                                                                                                                                                         (168)                                252 

Total tax charge                                                                                                                                          1,603                              1,664 

Earnings per share 

11
Basic earnings per share amounts are calculated by dividing net profit for the year attributable to equity holders of 
the Company by the weighted average number of ordinary shares outstanding during the year. 

Diluted earnings per share amounts are calculated by dividing the net profit attributable to ordinary equity holders of 
the Company by the weighted average number of ordinary shares outstanding during the year plus the weighted 
average number of ordinary shares that would be issued on the conversion of all the dilutive potential ordinary shares 
into ordinary shares. 

Changes in income or expense that would result from the conversion of the dilutive potential ordinary shares are 
deemed to be trivial, and therefore no separate diluted net profit is presented.  

62 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

Earnings per share - continued 

11
The following reflects the income and share data used in the basic and diluted earnings per share computations: 

                                                                                                                                                                                                                                                                            As restated* 
                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Net profit available to equity holders of the Company                                                                      7,723                             5,897 

                                                                                                                                                                                                                                Number                                     Number 

Weighted average number of ordinary shares:                                                                                              
Issued ordinary shares at start of the year                                                                                 66,414,312                    54,142,346 
Effect of shares issued during the year                                                                                             333,781                     5,859,094 
Effect of shares held by employee benefit trust                                                                            (316,688)                      (296,835) 

Effect of dilutive options                                                                                                                      510,602                         886,707 

Diluted weighted average number of shares                                                                            66,942,007                     60,591,312 

                                                                                                                                                                                                                                    Pence                                         Pence 

Earnings per share: 
Basic                                                                                                                                                                 11.6                                  9.9 
Diluted                                                                                                                                                              11.5                                  9.7 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives, as further detailed in note 2. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 63  

 
 
NOTES TO THE FINANCIAL STATEMENTS  

continued

12 Intangible assets 
Group 
                                                                                                                                                                                                                                               Internally  
                                                                                                                                                                       Customer              Computer             Generated  
                                                                                                  Goodwill                       Brand               Portfolios                Software                Software                         Total 
                                                                                                       £’000                       £’000                       £’000                       £’000                       £’000                       £’000 

Cost 
At 1 January 2020                                       28,903                       —              18,866                  2,177                       —              49,946 
Arising on acquisitions*                              26,829                 1,595              14,939                       —                5,390              48,753 
Additions                                                                 —                       —                       —                   606                   380                   986 

At 31 December 2020                                  55,732                 1,595             33,805                2,783                 5,770              99,685 

Arising on acquisitions                                         —                       —                       —                       —                       —                       — 
Additions                                                                 —                       —                       —                   492                  1,178                 1,670 

At 31 December 2021                                   55,732                 1,595             33,805                3,275                6,948             101,355 

Amortisation and Impairment 
At 1 January 2020                                                 —                       —                5,320                  1,199                       —                 6,519 
Charge for the year*                                             —                      66                  1,190                   248                   240                 1,744 
Impairment                                                             —                       —                   344                       —                       —                   344 

At 31 December 2020                                           —                      66                6,854                 1,447                   240                8,607 
Charge for the year                                               —                    160                 1,878                   264                   632                2,934 

At 31 December 2021                                            —                   226                8,732                   1,711                    872                11,541 

Net book value 
At 1 January 2020                                       28,903                       —               13,546                   978                       —              43,427 

At 31 December 2020 – As restated*         55,732                 1,529               26,951                 1,336                5,530               91,078 

At 31 December 2021                                   55,732                 1,369              25,073                 1,564                6,076              89,814 

*As restated to account for measurement period adjustments arising under IFRS 3 Business Combinations relating to the acquisitions 
of the Dunstan Thomas Group and the Talbot and Muir Group that took place in H2 2020. The adjustments made to restate the 
31 December 2020 comparatives are further detailed in note 2. 

Goodwill 
Goodwill totalling £28,903,000 arose on the acquisition of Suffolk Life Group Limited and its subsidiaries on 25 May 
2016. Goodwill totalling £17,075,000 arose on the acquisition of Dunstan Thomas Group Limited and its subsidiaries 
on 3 August 2020. Goodwill totalling £9,754,000 arose on the acquisition of Talbot and Muir Limited and its 
subsidiaries on 30 October 2020. 

The Group tests goodwill for impairment annually or more frequently if there are indications that goodwill might be 
impaired. The recoverable amount of goodwill has been determined based on value-in-use calculations using a 
discount rate appropriate to the risk profile of the asset. These calculations use operating cash flow projections 
based on financial budget & forecast approved by management covering a three year period, assuming business 
then continues onwards after this period at a steady rate for the purpose of the analysis. No impairment was 
identified and sensitivity analysis was performed as disclosed in note 3.  

Customer Portfolios 
Represent individual customer portfolios acquired through business combinations and accounted for under the 
acquisition method. The directors consider that there is no impairment to assets as at the year-end (2020: £344,000). 
The customer portfolios are being amortised over a period of 20 years. 

The brought forward balance relates to the purchase by Curtis Banks Limited, a subsidiary company, of the trade 
and assets of Montpelier Pension Administration Services Limited on 13 May 2011, the full SIPP business of Alliance 
Trust Savings Limited on 18 January 2013, the full SIPP business and certain assets of Pointon York SIPP Solutions 
Limited on 31 October 2014, the full SIPP business of Rathbones Pension & Advisory Services Limited on 31 December 
2014, a book of full SIPPs from Friends Life PLC (now Aviva PLC) on 13 March 2015 and a book of SIPPs from Hargreave 
Hale Limited on 10 December 2018. 

64 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

12 Intangible assets – continued 
Customer Portfolios – continued 
The brought forward balance also includes the purchase by Suffolk Life Pensions Limited, a subsidiary company, of 
the trade and assets of European Pensions Management Limited on 14 July 2016, and books of SIPPs purchased from 
Pointon York SIPP Solutions Limited on 9 November 2012, Pearson Jones PLC on 30 April 2013, and Origen Investment 
Services Limited on 22 May 2013. 

Lastly, the brought forward balance includes customer portfolios fair valued at £11,229,000 which arose on 
acquisition of Talbot and Muir Limited and its subsidiaries on 30 October 2020. 

Computer Software 
Computer software comprises costs that meet the recognition criteria under IAS 38 as Intangible Assets. General 
small computer software costs are amortised over their useful economic life of four years on a straight-line basis. 
Computer software costs for significant projects are amortised over an estimated UEL on a project by project basis.  

Internally Generated Software 
Internally generated software represents the value of principal software products owned and licensed by Dunstan 
Thomas. The asset includes both value arising on acquisition of Dunstan Thomas during the year ended 31 December 
2020, and further development of the asset since. Internally generated software is being amortised over a period of 
10 years.  

Brand 
Brand comprises the value of the Dunstan Thomas brand, which was obtained following acquisition of Dunstan 
Thomas during the year ended 31 December 2020. Dunstan Thomas has been established in the UK for over 30 years 
and has a strong market presence. The Group operates Dunstan Thomas as an independent brand. The value of the 
brand was assessed at acquisition and is being amortised over 10 years. 

Research and development 
The amount of research and development expenditure recognised as an expense is nil (2020: nil). 

13 Investment Property 
Assets held at fair value 
Group 

                                                                                                                                                                                                                                            Year ended 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Fair value 
At 1 January                                                                                                                                         1,208,605                      1,265,784 

Additions                                                                                                                                                   92,456                         122,449 
Disposals                                                                                                                                                (105,009)                        (118,877) 
Fair value gains/(losses)                                                                                                                        120,416                           (60,751) 

At 31 December                                                                                                                                    1,316,468                      1,208,605 

All investment properties have been valued at the year-end by reference to most recent professional valuations and 
this is further adjusted by applying the corresponding property index available. Investment properties held to cover 
the linked policyholder business are included in non-participating investment contract liabilities. 

Rental income from investment property is disclosed in note 21(b) to the financial statements. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 65  

NOTES TO THE FINANCIAL STATEMENTS  

continued

14 Property, plant and equipment 
Assets held at cost 
Group 

                                                                                                                                                                                                                                             Office  
                                                                                                                                                Right of                       Computer                     equipment, 
                                                                                                                                          use assets                      equipment        fixtures & fittings                                  Total 
                                                                                                                                                    £’000                                £’000                                £’000                                £’000 

Cost 
At 1 January 2020                                                                           5,285                      5,083                        1,626                      11,994 
Arising from acquisitions                                                               1,904                          292                          468                       2,664 
Additions                                                                                                  —                          570                             21                           591 

At 31 December 2020                                                                      7,189                       5,945                         2,115                     15,249 

Additions                                                                                           2,627                          265                               5                       2,897 
Disposals                                                                                             (579)                             —                            (81)                       (660) 

At 31 December 2021                                                                      9,237                       6,210                       2,039                      17,486 

Depreciation 
At 1 January 2020                                                                              695                       3,842                        1,262                       5,799 
Arising from acquisitions                                                                      —                          180                            113                          293 
Charge for the year                                                                            763                          547                           189                       1,499 

At 31 December 2020                                                                     1,458                       4,569                       1,564                        7,591 

Arising from acquisitions                                                                      —                            (14)                            14                              — 
Charge for the year                                                                           944                            611                           251                       1,806 
Disposals                                                                                             (469)                             —                           (78)                        (547) 

At 31 December 2021                                                                       1,933                        5,166                         1,751                      8,850 

Carrying value 
At 1 January 2020                                                                           4,590                         1,241                          364                        6,195 

At 31 December 2020                                                                      5,731                        1,376                           551                       7,658 

At 31 December 2021                                                                      7,304                       1,044                          288                      8,636 

The total cash outflow for leases was £0.9m (2020: £0.9m). 

66 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

15 Investments  
Financial assets at fair value through profit or loss 
Total fair value as at 31 December 2021 

                                                                                                                                                                                                                                                                Group 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Fair value  
Equity and other variable-yield securities                                                                                     2,184,067                       2,015,190 
Debt securities and other fixed-income securities                                                                          40,898                             57,127 

Total shares and securities                                                                                                              2,224,965                       2,072,317 

At cost                                                                                                                                                   1,693,768                       1,641,683 

Movement in the year on total shares and securities  

                                                                                                                                                                                                                                                                Group 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

At beginning of the year                                                                                                                    2,072,317                       1,994,197 
Additions                                                                                                                                                  647,479                         631,200 
Disposals                                                                                                                                                (708,532)                       (673,037) 
Unrealised gains                                                                                                                                      213,701                           119,957 

At end of the year                                                                                                                              2,224,965                       2,072,317 

The Group values all investments in line with its accounting policy.  

Assets held at cost 

                                                                                                                                                                                                                                                                                  Company 
                                                                                                                                                                                                                                                                                          £’000 

Cost 
At 1 January 2020                                                                                                                                                                           59,396 
Additions – equity share based payment costs                                                                                                                            434 
Additions – acquisition of Dunstan Thomas                                                                                                                             25,848 
Additions – acquisition of Talbot and Muir                                                                                                                                 21,845 
Additions – investment in employee benefit trust                                                                                                                        850 

At 31 December 2020                                                                                                                                                                   108,373 
Additions – equity share based payment costs                                                                                                                              93 
Additions – investment in employee benefit trust                                                                                                                         851 

At 31 December 2021                                                                                                                                                                     109,317 

Net book value 
At 1 January 2020                                                                                                                                                                           59,396 

At 31 December 2020                                                                                                                                                                   108,373 

At 31 December 2021                                                                                                                                                                     109,317 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 67  

NOTES TO THE FINANCIAL STATEMENTS  

continued

15 Investments – continued 
Details of the investments are as follows: 

                                                                                                                                                                                                                                      % of Ordinary                                     
                                                                                       Registered                                                                                                                            Shares held      % of Ordinary 
                                                                                       Office Address      Principal                                       Country of                                 by parent           Shares held 
Name of entity                                                        Indicator                  activity                                         Incorporation                           Company                 by Group 

Curtis Banks Limited                                       (A)                            Provision of pension              England and Wales                    100.00                   100.00 
                                                                                                              administration services 

Suffolk Life Group Limited                              (B)                            Holding company                 England and Wales                    100.00                   100.00 

Suffolk Life Pensions Limited                         (B)                            Provision of pension              England and Wales                              –                   100.00 
                                                                                                              administration services 

Suffolk Life Annuities Limited                        (B)                            Provision of pension              England and Wales                              –                   100.00 
                                                                                                              administration services 

CB 2019 Limited                                                (A)                            Non-trading                            England and Wales                              –                     90.00 

Rivergate Legal Limited                                  (A)                            Provision of legal                   England and Wales                    100.00                   100.00 
                                                                                                              services 

Templemead Property Solutions Limited   (A)                            Provision of property            England and Wales                    100.00                   100.00 
                                                                                                              valuation services 

Dunstan Thomas Group Limited                   (D)                            Holding company                 England and Wales                    100.00                   100.00 

Digital Keystone Limited                                (D)                            Provision of IT products        England and Wales                              –                   100.00 
                                                                                                              and services 

Dunstan Thomas Holdings Limited              (D)                            Provision of IT product          England and Wales                              –                   100.00 
                                                                                                              development and 
                                                                                                              services 

Dunstan Thomas Consulting Limited          (D)                            Provision of IT product          England and Wales                              –                   100.00 
                                                                                                              development and 
                                                                                                              services 

Platform Action Limited                                 (D)                            Provision of IT product          England and Wales                              –                   100.00 
                                                                                                              development and 
                                                                                                              services 

Talbot and Muir Limited                                  (E)                             Provision of pension              England and Wales                    100.00                   100.00 
                                                                                                              administration services 

The Pension Partnership Limited                  (E)                             Non-trading                            England and Wales                              –                   100.00 

MYSIPP Trustees Limited                                (E)                             Dormant                                  England and Wales                              –                   100.00 

The Ward Mitchell Trustees Limited             (E)                             Dormant                                  England and Wales                              –                   100.00 

Oval Trustees Limited                                      (E)                             Dormant                                  England and Wales                              –                   100.00 

SAM Trustees Limited                                      (E)                             Dormant                                  England and Wales                              –                   100.00 

T M Trustees Limited                                        (E)                             Dormant                                  England and Wales                              –                   100.00 

MYSIPP Trustees (Property) Limited             (E)                             Dormant                                  England and Wales                              –                   100.00 

TPP Nominees Limited                                    (E)                             Dormant                                  England and Wales                              –                   100.00 

MYSSAS Trustees Limited                               (E)                             Dormant                                  England and Wales                              –                   100.00 

Colston Trustees Limited                                (A)                            Dormant                                  England and Wales                              –                   100.00 

Montpelier Pension Trustees Limited           (A)                            Dormant                                  England and Wales                              –                   100.00 

Tower Pension Trustees Limited                    (A)                            Dormant                                  England and Wales                              –                   100.00 

SPS Trustees Limited                                       (A)                            Dormant                                  England and Wales                              –                   100.00 

Crescent Trustees Limited 

                                                                             (A)                            Dormant                                  England and Wales                              –                   100.00 

Tower Pension (S-B) Trustees Limited           (C)                            Dormant                                  Scotland                                                 –                   100.00 

Bridgewater Pension Trustees Limited        (A)                            Non-trading                            England and Wales                              –                   100.00 

Temple Quay Pension Trustees Limited       (A)                            Dormant                                  England and Wales                              –                   100.00 

Suffolk Life Trustees Limited                          (B)                            Non-trading                            England and Wales                              –                   100.00 

Suffolk Life (Spartan Estate) Limited           (B)                            Dormant                                  England and Wales                              –                   100.00 

SLA Property Company Limited                   (B)                            Dormant                                  England and Wales                              –                   100.00 

EPPL P1056 Limited                                         (B)                            Dormant                                  England and Wales                              –                   100.00 

Tower Pension (S-B) Trustees Limited           (C)                            Dormant                                  Scotland                                                 –                   100.00 

68 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

15 Investments – continued 
The following entities are all dormant, registered at (F), incorporated in England and Wales and 100% of ordinary 
shares held by the group: 

Pensions Partnership SIPP Trustees 
Limited 
Pensions Partnership SSAS Trustees 
Limited 
C H Property Trustee CORISANDE Ltd 
C H Property Trustee Salter Ltd 
CH Property Trustee A Lyons Ltd 
CH Property Trustee AHMED Ltd 
CH Property Trustee AIZLEWOOD & 
CASSON LTD 
CH Property Trustee AK TRUST Ltd 
CH Property Trustee AKENSIDE Ltd 
CH Property Trustee AYERS HODGES 
Ltd 
CH Property Trustee BAKER Ltd 
CH Property Trustee BANDS CAPITAL 
Ltd 
CH Property Trustee BAYLISS Ltd 
CH Property Trustee BINNS & LA 
TROBE Ltd 
CH Property Trustee BROOKES Ltd 
CH Property Trustee BROOKES NO2 
LTD 
CH Property Trustee BURRAGE Ltd 
CH Property Trustee BURT Ltd 
CH Property Trustee BUTT Ltd 
CH Property Trustee C WHEWELL Ltd 
CH Property Trustee CAM Ltd 
CH Property Trustee CATE HARVEY Ltd 
CH Property Trustee CAULFIELD Ltd 
CH Property Trustee CHARLES NIXON 
Ltd 
CH Property Trustee COMBER Ltd 
CH Property Trustee COX Ltd 
CH Property Trustee CRONIN Ltd 
CH Property Trustee DANIELS Ltd 
CH Property Trustee DAVMAC Ltd 
CH Property Trustee DEENS & 
HEGARTY Ltd 
CH Property Trustee DEIBEL Ltd 
CH Property Trustee DICKINSON Ltd 
CH Property Trustee DIXO0002 Ltd 
CH Property Trustee DIXON 2 Ltd 
CH Property Trustee DREAMCRAFT Ltd 
CH Property Trustee DUXBURY Ltd 
CH Property Trustee EDMONDSON-
HANNON Ltd 
CH Property Trustee ELLIOTT Ltd 
CH Property Trustee ELLIOTT No 2 Ltd 
CH Property Trustee ENA SHAW Ltd 
CH Property Trustee ENRIGHT& 
CUNNINGHAM Ltd 
CH Property Trustee EVANS & WALTON 
Ltd 
CH Property Trustee FORSTER Ltd 
CH Property Trustee FALCON LTD 
CH Property Trustee FASTSOURCE LTD 
CH Property Trustee FERROUS HOUSE 
Ltd

CH Property Trustee MOXON & TAYLOR 
Ltd 
CH Property Trustee MULLARKEY (2) 
Ltd 
CH Property Trustee MULLARKEY Ltd 
CH Property Trustee MURRAY Ltd 
CH Property Trustee O’ROURKE Ltd 
CH Property Trustee PADDEY Ltd 
CH Property Trustee PATRICK 
McCUTCHEON Ltd 
CH Property Trustee PDL Ltd 
CH Property Trustee PEAKER Ltd 
CH Property Trustee PERKINS Ltd 
CH Property Trustee PICKFORD Ltd 
CH Property Trustee PIDDINGTON Ltd 
CH Property Trustee PREMIER Ltd 
CH Property Trustee PRICE Limited 
CH Property Trustee PURNELL Ltd 
CH Property Trustee QUALITYCOURSE 
Ltd 
CH Property Trustee QUINN Ltd 
CH Property Trustee RAYSON & 
WALTON Ltd 
CH Property Trustee REEVES Ltd 
CH Property Trustee REID Ltd 
CH Property Trustee RHODES Ltd  
CH Property Trustee RIDDELL Limited 
CH Property Trustee ROBINSON Ltd 

CH Property Trustee RODDICK LTD 
CH Property Trustee ROGERSON Ltd 
CH Property Trustee SAFTRONICS LTD  
CH Property Trustee SELLARS Ltd 
CH Property Trustee SHEPHERD Ltd 
CH Property Trustee SHORT Ltd 
CH Property Trustee SOUTHILL Ltd 
CH Property Trustee SPENCE Ltd 
CH Property Trustee SPRINGFIELD 
(NO.2) Ltd 
CH Property Trustee SPRINGFIELD Ltd 
CH Property Trustee STEPHENSON Ltd 
CH Property Trustee SUCHET Ltd 
CH Property Trustee SWIFT Ltd 
CH Property Trustee T DAVIES Ltd 
CH Property Trustee TEESSIDE Ltd 
CH Property Trustee WESTWOOD Ltd 
CH Property Trustee WHARTON Ltd 
CH Property Trustee WHITEHEAD Ltd 
CH Property Trustee WOOD FAMILY 
LTD 
CH Property Trustee THORNE LTD 
PDJD LTD  
Pensions Partnership EFRBS Trustees 
Limited 
Pensions Partnership SIPP Trustees No 
2 Ltd 

CH Property Trustee FIN Ltd 
CH Property Trustee FOX Ltd 
CH Property Trustee GARETH 
BROOKES LTD 
CH Property Trustee GARY GARDNER 
Ltd 
CH Property Trustee GERALDINE 
BROOKES LTD 
CH Property Trustee GLOVER Ltd 
CH Property Trustee GREAVES Ltd 
CH Property Trustee GRIFFITHS Ltd 
CH Property Trustee HAGUE Ltd 
CH Property Trustee HAGUE No2 Ltd 
CH Property Trustee HAMER Ltd 
CH Property Trustee HANSFORD Ltd 
CH Property Trustee HAWTHORNE Ltd 
CH Property Trustee HEASMAN Ltd 
CH Property Trustee HENDERSON Ltd 
CH Property Trustee HORNIMAN Ltd 
CH Property Trustee HOWE Ltd 
CH Property Trustee HURLEY Ltd 
CH Property Trustee HUTCHINSON Ltd 
CH Property Trustee HUTTON Ltd 
CH Property Trustee IFA Ltd 
CH Property Trustee JARVIS LTD 
CH Property Trustee JOHN PARNELL 
Ltd 

CH Property Trustee JOHNSEN Ltd 
CH Property Trustee KABIR Ltd 
CH Property Trustee KEARNEY LTD 
CH Property Trustee KEITH EDWARD 
LTD 
CH Property Trustee KENNEDY 
&WILLIAMS LTD 
CH Property Trustee KENNY Ltd 
CH Property Trustee KERR Ltd 
CH Property Trustee KERRIGAN Ltd 
CH Property Trustee KNAGGS Ltd 
CH Property Trustee LAWRENCE Ltd 
CH Property Trustee LEE Ltd 
CH Property Trustee MACBEAN & 
PALMER Ltd 
CH Property Trustee MACEY & 
ROBERTS LTD 
CH Property Trustee MACEY LIMITED 
CH Property Trustee MANSION HOUSE 
(NO.2) Ltd 
CH Property Trustee MANSION HOUSE 
Ltd 
CH Property Trustee MANTEL Ltd 
CH Property Trustee MCCARTHY Ltd 
CH Property Trustee MCNEIL Ltd 
CH Property Trustee MEWES Ltd 
CH Property Trustee MNS Limited  
CH Property Trustee MNS No 2 Limited 
CH Property Trustee MOVE Ltd

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 69  

 
 
 
NOTES TO THE FINANCIAL STATEMENTS  

continued

15 Investments – continued 
The registered office address indicator included in the table above reflects the following current registered offices for 
each company: 

(A)

(B)

(C)

(D)

(E)

(F)

3 Temple Quay, Temple Back East, Bristol, BS1 6DZ 

153 Princes Street, Ipswich, Suffolk, IP1 1QJ 

Suite 3, West Port House, 144 West Marketgait, Dundee, DD1 1NJ 

Building 3000 Lakeside North Harbour, Portsmouth, PO6 3EN 

55 Maid Marian Way Nottingham NG1 6GE 

33 Park Square West, Leeds, LS1 2PF 

In the opinion of the directors, the aggregate value of the Group’s investment in subsidiary undertakings is not less 
than the amount included in the statement of financial position. All subsidiaries, other than Curtis Banks Limited, 
Suffolk Life Pensions Limited, Suffolk Life Annuities Limited and Talbot and Muir Limited are exempt from audit under 
the requirements of s479A of the Companies Act 2006. 

16 Fair value hierarchy 
Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. 

Fair value measurements are based on observable and unobservable inputs. Observable inputs reflect market data 
obtained from independent sources, while unobservable inputs reflects the Group’s view of market assumptions in the 
absence of observable market information. The Group utilises techniques that maximise the use of observable inputs 
and minimise the use of unobservable inputs. 

The levels of fair value measurement bases are defined as follows: 

Level 1: fair values measured using quoted prices (unadjusted) in active markets for identical assets or liabilities. 

Level 2: fair values measured using valuation techniques for all inputs significant to the measurement other than 

quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) 
or indirectly (i.e. derived from prices). 

Level 3: fair values measured using valuation techniques for any input for the asset or liability significant to the 

measurement that is not based on observable market data (unobservable inputs). 

The following table presents the Group’s financial investments and investment property by IFRS 13 hierarchy levels: 

                                                                                                                                                      Total                               Level 1                              Level 2                              Level 3 
                                                                                                                                                    £’000                                £’000                                £’000                                £’000 

As at 31 December 2021 
Equity and other variable-yield securities                          2,184,067                2,152,883                     24,726                      6,458 
Debt securities and other fixed-income securities               40,898                    23,026                     16,483                       1,389 
Cash equivalents                                                                             1,386                              —                       1,386                              — 
Investment property                                                                1,316,468                              —                              —                1,316,468 

Total financial investments and investment 
property                                                                                     3,542,819                2,175,909                    42,595                 1,324,315 

                                                                                                                                                      Total                               Level 1                              Level 2                              Level 3 
                                                                                                                                                    £’000                                £’000                                £’000                                £’000 

As at 31 December 2020 
Equity and other variable-yield securities                          2,015,190                 1,975,187                     27,655                     12,348 
Debt securities and other fixed-income securities                  57,127                    34,034                     21,348                        1,745 
Cash equivalents                                                                                 551                              —                           551                              — 
Investment property                                                               1,208,605                              —                              —               1,208,605 

Total financial investments and investment 
property                                                                                     3,281,473                2,009,221                    49,554                1,222,698 

There have been no significant transfers between level 1, level 2 and level 3 in 2021 or 2020. 

70 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

                                                                                                                                                                                                              
NOTES TO THE FINANCIAL STATEMENTS  

continued

16 Fair value hierarchy – continued 
Level 3 assets where internal models are used comprise property and unquoted investments, the latter including 
investments in private equity, property vehicles and suspended securities. 

In many situations, inputs used to measure the fair value of an asset or liability may fall into different levels of the fair 
value hierarchy. In these situations, the Group determines the level in which the fair value falls based upon the lowest 
level input that is significant to the determination of the fair value. As a result, both observable and unobservable 
inputs may be used in the determination of fair values that the Group has classified within level 3. 

The Group determines the fair values of certain financial assets and liabilities based on quoted market prices, where 
available. The Group also determines fair value based on estimated future cash flows discounted at the appropriate 
current market rate. As appropriate, fair values reflect adjustments for counterparty credit quality, the Group’s credit 
standing, liquidity and risk margins on unobservable inputs. 

Where quoted market prices are not available, fair value estimates are made at a point in time, based on relevant 
market data, as well as the best information about the individual financial instrument. Illiquid market conditions have 
resulted in inactive markets for certain of the Group’s financial instruments. As a result, there is generally no or limited 
observable market data for these assets and liabilities. Fair value estimates for financial instruments deemed to be in 
an illiquid market are based on judgements regarding current economic conditions, liquidity discounts, currency, 
credit and interest rate risks, loss experience and other factors. These fair values are estimates and involve 
considerable uncertainty and variability as a result of the inputs selected and may differ significantly from the values 
that would have been used had a ready market existed, and the differences could be material. As a result, such 
calculated fair value estimates may not be realisable in an immediate sale or settlement of the instrument. In 
addition, changes in the underlying assumptions used in the fair value measurement technique could significantly 
affect these fair value estimates. 

All level 3 investments relate to policyholder assets and movements in the value of such assets do not impact on 
shareholder reserves. 

                                                                                                                                                                     Equity and            Debt securities and 
                                                                                                                                                  other variable-yield              other fixed income                             Investment  
                                                                                                                                                                       securities                                 securities                                   Property 
                                                                                                                                                                                2020                                          2020                                          2020 
Level 3 Investments                                                                                                                                     £’000                                         £’000                                         £’000 

Fair value 
At 1 January 2021                                                                                              12,348                               1,745                      1,208,605 
Net (losses)/gains for the year recognised in 
profit and loss                                                                                                     (7,593)                            (1,079)                         120,416 
Purchases/Additions                                                                                                 —                                    —                           92,456 
Disposals                                                                                                                     —                                    —                        (105,009) 
Transfers into level 3                                                                                          4,230                                 941                                    — 
Transfers out of level 3                                                                                      (2,527)                               (218)                                   — 

At 31 December 2021                                                                                         6,458                              1,389                       1,316,468 

                                                                                                                                                                     Equity and            Debt securities and 
                                                                                                                                                  other variable-yield              other fixed income                             Investment  
                                                                                                                                                                       securities                                 securities                                   Property 
                                                                                                                                                                                2020                                          2020                                          2020 
Level 3 Investments                                                                                                                                     £’000                                         £’000                                         £’000 

Fair value 
At 1 January 2020                                                                                             10,486                              7,497                      1,265,784 
Net (losses)/gains for the year recognised in 
profit and loss                                                                                                     (6,702)                           (7,486)                          (60,751) 
Purchases/Additions                                                                                                 —                                    —                         122,449 
Disposals                                                                                                                     —                                    —                         (118,877) 
Transfers into level 3                                                                                          9,268                              1,734                                    — 
Transfers out of level 3                                                                                         (704)                                   —                                    — 

At 31 December 2020                                                                                       12,348                               1,745                      1,208,605 

Transfers out of level 3 relate to assets held for which observable inputs subsequently became available. Transfers into 
level 3 relate to assets formerly categorised as level 1 or level 2 assets where observable inputs are no longer available. 
This is principally due to assets becoming illiquid meaning that observable inputs are no longer available. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 71  

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

16 Fair value hierarchy – continued 
Fair values of financial instruments are, in certain circumstances, measured using valuation techniques that 
incorporate inputs and assumptions that are not evidenced by prices from observable current market transactions in 
the same instrument and are not based on observable market data. The following table shows the level 3 financial 
instruments carried at fair value as at the balance sheet date, the valuation basis, main assumptions used in the 
valuation of these instruments and reasonably possible increases or decreases in fair value based on reasonably 
possible alternative assumptions. A factor of 5% has been used as the reasonably possible alternative assumption.  

                                                                                                                                                                                                                                             Reasonably possible 
As at 31 December 2021                                                                                                                                                                                       alternative assumptions 

                                                                                                                                                                                             Current                      Increase in                    Decrease in 
                                                                                                                                                                                          fair value                         fair value                         fair value 
                                                                                 Valuation                       Main inputs                                             2021                                   2021                                   2021 
Assets                                                                   Basis/Technique         and assumptions                               £’000                                £’000                                £’000 

Suspended securities                    Note 1                      Estimated 

recoverable 
amount                                   6,315                           316                          (316) 

Unquoted securities                      Note 1                      Price earning 

Investment property                     Note 2                     Third party 
                                                                                           property index                1,316,468                    65,823                   (65,823) 

multiple                                   1,532                             77                            (77) 

                                                                                                                                      1,324,315                     66,216                    (66,216) 

                                                                                                                                                                                                                                             Reasonably possible 
As at 31 December 2020                                                                                                                                                                                      alternative assumptions 

                                                                                                                                                                                             Current                      Increase in                    Decrease in 
                                                                                                                                                                                          fair value                         fair value                         fair value 
                                                                                 Valuation                       Main inputs                                            2020                                 2020                                 2020 
Assets                                                                   Basis/Technique         and assumptions                               £’000                                £’000                                £’000 

Suspended securities                    Note 1                      Estimated 

recoverable 
amount                                 10,665                          533                         (533) 

Unquoted securities                      Note 1                      Price earning 

Investment property                     Note 2                     Third party 
                                                                                           property index               1,208,605                    60,430                   (60,430) 

multiple                                  3,428                           170                          (170) 

                                                                                                                                     1,222,698                      61,133                     (61,133) 

1. Values are based on estimate of market price. Sources used in deriving these estimates include the last traded price between a 
buyer and a seller, brokers providing a matched bargain facility or a company’s audited financial statements, if available. 

2. Valued using professional specialist property third party indexation data and indexation from the last valuation. 

Any changes in value of assets held within non-participating investment contracts are offset by an equal and 
opposite change in investment contract liabilities. 

The fair value of cash equivalents, trade receivables and trade payables approximate to their carrying values due to 
their short-term nature. 

The fair value of contingent consideration payable is split between creditors due within one year and creditors due in 
more than one year. The total amount payable relates to acquisitions by the Group of Dunstan Thomas and Talbot 
and Muir during the year ended 31 December 2020. Contingent consideration payable is wholly classified as Level 3 
for fair value measurement under IFRS 13. 

72 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

Trade and other receivables 

17
                                                                                                                                                   Group                                                                                           Company 
                                                                                                                                      As at 31 December                                                                    As at 31 December 

                                                                                                                            2021                                          2020                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 

Trade receivables                                                       16,830                            17,496                                    —                                    — 
Prepayments and accrued income                           9,116                               7,150                                   29                                    17 
Amounts owed by group undertakings                         —                                    —                                305                                    — 
Other receivables                                                        2,035                             2,003                                   43                                 279 

                                                                                       27,981                           26,649                                 377                                264 

All trade receivables were non-interest bearing and receivable under normal commercial terms. The directors consider 
that the carrying value of trade and other receivables approximates to their fair value. All trade receivables from 
pension administration segment are fees due from SIPPs and SSASs or due from policyholders in relation to their 
investments. These fees are collected from the assets of the respective schemes of which the Group has control. If 
there are no assets in the scheme, payment of the fees is the responsibility of the member who set the scheme up. As 
such, all debts should be recoverable over time. Trade receivables from the Fintech segment are primarily made up of 
licence and IT consultancy fees which are collected from the customers directly. The Group holds the trade 
receivables with the objective to collect the contractual cash flows and therefore measures them subsequently at 
amortised cost using the effective interest method.  

Details about the Group’s impairment policies and the calculation of loss allowance are provided in note 31 to the 
financial statements. 

18 Cash and cash equivalents 
As at 31 December 2021 and 2020 cash and cash equivalents were as follows: 

                                                                                                                                                   Group                                                                                           Company 
                                                                                                                                      As at 31 December                                                                    As at 31 December 

                                                                                                                            2021                                        20120                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 

Cash at bank and in hand                                        31,891                           32,509                             4,458                               4,411 
Deposits with credit institutions                         376,856                          397,518                                    —                                    — 
Cash equivalents                                                         1,386                                 551                                    —                                    — 

Cash and cash equivalents                                   410,133                         430,578                             4,458                               4,411 

The Group considers potential expected credit losses on cash and cash equivalents to be insignificant. 

19 Trade and other payables  
                                                                                                                                                   Group                                                                                           Company 
                                                                                                                                      As at 31 December                                                                    As at 31 December 

                                                                                                                            2021                                          2020                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 

Trade payables                                                           8,880                               8,172                                   57                                   29 
Taxes and social security costs                                2,775                             2,880                                     5                                    51 
Amounts owed to group undertakings                          —                                    —                                    —                              1,347 
Other payables                                                               983                                246                                    —                                    — 
Accruals                                                                         8,215                              7,597                               1,321                                 140 

                                                                                     20,853                            18,895                              1,383                              1,567 

Trade payables are non-interest bearing and are normally settled on 30 day terms. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 73  

 
 
 
NOTES TO THE FINANCIAL STATEMENTS  

continued

20 Borrowings  
                                                                                                                                                   Group                                                                                           Company 
                                                                                                                                      As at 31 December                                                                    As at 31 December 

                                                                                                                            2021                                          2020                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 

Current 
Bank loans                                                                 46,832                           53,533                             4,507                             3,852 

                                                                                     46,832                           53,533                             4,507                             3,852 

Non-current 
Bank loans                                                                  43,957                           53,370                            15,399                           19,904 

                                                                                      43,957                           53,370                            15,399                           19,904 

Total borrowings                                                       90,789                         106,903                           19,906                           23,756 

Bank borrowings 
The bank borrowings are repayable as follows: 

                                                                                                                                                   Group                                                                                           Company 
                                                                                                                                      As at 31 December                                                                    As at 31 December 

                                                                                                                            2021                                          2020                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 

Within 1 year                                                              46,832                           53,533                             4,507                             3,852 
Between 1 year and 5 years                                   34,928                            42,531                            15,399                           19,904 
After more than 5 years                                            9,029                           10,839                                    —                                    — 

                                                                                     90,789                         106,903                           19,906                           23,756 

Bank borrowings of the Company are repayable between January 2021 and July 2025 and bear average coupons of 
2.25% plus LIBOR per annum. After 31 December 2021, LIBOR will generally not be available, the reference rate used to 
calculate interest will be replaced by the Sterling Overnight Index Average (SONIA) compounded in arrear plus a credit 
adjustment spread. The changes are not intended to increase the interest rate compared to that under LIBOR, and 
the frequency, number and timing of interest payments remain the same.  

Total borrowings of the Group include liabilities of £70,883,000 (2020: £83,147,000) secured by legal charge over 
certain properties held within non-participating investment contracts, and liabilities of £19,906,000 (2020: 
£23,756,000) secured on the shares of Curtis Banks Limited, Suffolk Life Pensions Limited, Suffolk Life Annuities 
Limited, and Dunstan Thomas Group Limited. 

The company’s undiscounted borrowing repayable is £4,477k within one year and £16,836k over one year.  

21 Non-participating investment contract liabilities  
All amounts within this note relate to the Group only. There are no non-participating investment contract liabilities 
within the Company. 

(a)

Analysis of investment contract liabilities 
Investment contract liability provisions for linked liabilities arising in connection with the above policies are 
detailed below. There is no reinsurance amount (2020: £nil). For each linked SIPP the Group provides, there is 
a separate internal fund. Where the Group provides a Trustee Investment Plan or Group Managed Fund, there 
are a number of separate internal funds. 

                                                                                                                                                                                                                         2021                                          2020 
Movement in non-participating investment contract liabilities                                                                                   £’000                                         £’000 

As at 1 January                                                                                                                         3,585,307                      3,571,904 
Reserves in respect of new business                                                                                        226,312                          180,513 
Amounts paid on surrenders and maturities during the year                                         (408,369)                      (256,998) 
Investment income                                                                                                                      466,811                          125,231 
Expenses                                                                                                                                        (33,850)                         (35,343) 

As at 31 December                                                                                                                    3,836,211                     3,585,307 

74 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
 
NOTES TO THE FINANCIAL STATEMENTS  

continued

21 Non-participating investment contract liabilities – continued 
(a)

Analysis of investment contract liabilities (continued) 
These relate to: 

                                                                                                                                                                                                                         2021                                          2020 
                                                                                                                                                                                                                      £’000                                         £’000 

Self-Invested Personal Pensions                                                                                           2,683,775                     2,554,264 
Group Managed Funds – Trustee Investment Plans                                                              45,557                           55,583 
Group Managed Funds                                                                                                                 43,761                           55,306 
Trustee Investment Plans                                                                                                         1,063,118                         920,154 

As at 31 December                                                                                                                    3,836,211                     3,585,307 

Assets held to cover non-participating investment contracts are detailed under separate notes to the financial 
statements. 

(b)

Investment contract liabilities – investment income 
                                                                                                                                                                                                                         2021                                          2020 
                                                                                                                                                                                                                      £’000                                         £’000 

Rents receivable                                                                                                                            69,365                            75,931 
Interest receivable                                                                                                                           2,440                               2,715 
Investment and other income                                                                                                    29,252                            27,526 
Realised gains/(losses) on investments                                                                                   30,802                          (40,093) 
Unrealised gains on investments                                                                                            334,952                            59,152 

                                                                                                                                                         466,811                          125,231 

(c)

Investment contract liabilities – expenses 
                                                                                                                                                                                                                         2021                                          2020 
                                                                                                                                                                                                                      £’000                                         £’000 

Investment management fees                                                                                                    11,482                            10,010 
Adviser fees                                                                                                                                          633                                 610 
Management charges – administration                                                                                      7,231                             6,859 
Bank fees and charges                                                                                                                        73                                300 
Professional fees and sundries                                                                                                    11,602                              11,150 
Bad debts                                                                                                                                          1,299                              4,104 
Interest payable on bank loans and overdrafts                                                                        1,530                              2,310 

                                                                                                                                                         33,850                           35,343 

(d)

Reserves in respect of new business 
                                                                                                                                                                                                                        2020                                           2019 
                                                                                                                                                                                                                      £’000                                         £’000 

Gross premiums 
Periodic premiums relating to Self-Invested Personal Pensions                                            1,600                              1,700 
Single premiums relating to Self-Invested Personal Pensions                                            157,012                          120,837 
Single premiums relating to Group Managed Funds – TIPs                                                   4,049                              3,851 
Single premiums relating to Group Managed Funds                                                                  848                               1,212 
Single premiums relating to Trustee Investment Plans                                                        62,803                            52,913 

                                                                                                                                                        226,312                          180,513 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 75  

NOTES TO THE FINANCIAL STATEMENTS  

continued

21 Non-participating investment contract liabilities – continued 
(e)

Amounts paid on surrenders and maturities during the year 
                                                                                                                                                                                                                         2021                                          2020 
                                                                                                                                                                                                                      £’000                                         £’000 

Gross claims paid 

Lump sums on death                                                                                                                    12,906                            16,910 
Lump sums on pensions vesting                                                                                                19,462                            12,010 
Income withdrawals                                                                                                                     33,266                           31,090 
Annuities purchased                                                                                                                           314                                 122 
Transfers out                                                                                                                                327,238                          183,705 
Surrenders of managed funds – Trustee Investment Plans                                                   15,183                              13,161 

                                                                                                                                                       408,369                        256,998 

22 Deferred tax liability 
As a result of the taxation position set out in note 11, a deferred tax liability has arisen as follows: 

                                                                                                                                                                                                                                                                Group 

                                                                                                                                                                                                                                                                              As restated* 
                                                                                                                                                                                                                                      2020                                           2019 
                                                                                                                                                                                                                                    £’000                                         £’000 

Brought forward liability/(asset)                                                                                                             3,790                                 (911) 
Net change in temporary differences on equity share based payments                                         100                                568 
Net change in temporary differences on plant and equipment                                                         (113)                                  77 
Net change in temporary differences on intangible assets                                                                (313)                            4,056 

Carried forward liability                                                                                                                            3,464                             3,790 

The deferred tax liability with respect to temporary differences is analysed as follows: 

                                                                                                                                                                                                                                                                Group 
                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                                                              As restated* 
                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Temporary differences on equity share based payments                                                                   (169)                              (269) 
Temporary differences on plant and equipment                                                                                    (110)                                    3 
Temporary differences on intangible assets                                                                                        3,743                             4,056 

                                                                                                                                                                      3,464                             3,790 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives are further detailed in note 2. 

The deferred tax liability assumes a future corporation tax rate of 19% will be applicable to the Group. 

76 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

23 Provisions  
                                                                                                                                                                                                  As at 31 December 

                                                                                                                                                                                                                                       In-specie                                              
                                                                                                                                                     Other               Restructuring                contributions                                Group 
                                                                                                                                             provision                         provision                         provision                                  Total 
Provisions                                                                                                                              £’000                                £’000                                £’000                                £’000 

Balance as at 1 January 2020                                                         246                          307                              —                          553 
Amounts provided                                                                                53                              —                          402                          455 
Amounts arising on acquisitions                                                         7                              —                              —                               7 
Amounts utilised                                                                               (292)                         (170)                             —                         (462) 
Amounts released as unutilised                                                          (7)                          (38)                             —                           (45) 

Balance as at 31 December 2020                                                       7                            99                          402                          508 

Amounts provided                                                                               211                            93                              11                           315 
Amounts utilised                                                                                    —                           (99)                             —                           (99) 
Amounts released as unutilised                                                          —                              —                           (93)                          (93) 

Balance as at 31 December 2021                                                    218                            93                          320                           631 

Other provision 
As part of the consolidation and integration exercise undertaken during the year ended 31 December 2018 
management initiated a review of data records relating to commercial properties held within SIPPs administered by 
the Group. A provision of £500,000 was made for the estimated costs of completing this exercise.  

By 31 December 2019, the Group had completed its review enabling identification of the total number of cases 
potentially requiring remediation, and as of 31 December 2020, the vast majority of cases had been settled. There 
were no material variances to the original estimate of future remaining direct costs the Group expected to potentially 
bear. 

A contingent liability was also recorded in respect of possible remediation that might be required depending on the 
outcome of the review. The estimate of these possible costs at 31 December 2019 was £1,400,000. Having largely 
completed the review during 2021, management have been able to quantify the expected remediation costs and 
provision of £211,000 has been made to the remaining costs as at 31 December 2021.  

Restructuring provision 
During the year ended 31 December 2019, the Group progressed its strategy to deliver its Target Operating Model by 
deciding to centralise commercial property administration within one office location. Redundancy costs associated 
with this decision, relating to the year ended 31 December 2019, are included as amounts introduced to the 
restructuring provision for that year. A further £93,000 provision in 2021 has been made to reflect the updated 
estimate of the impact from the restructuring activities.  

In-specie contributions provision 
As previously reported, the Group has been in correspondence with HMRC regarding processes and documentation in 
respect of in specie contributions. HMRC have alleged that incorrect procedures were followed and is seeking to 
reclaim tax reliefs granted and interest thereon. This is an industry wide issue affecting other SIPP operators and has 
been challenged by the sector as a whole. Following a favourable ruling for HMRC in a case affecting another SIPP 
operator, and having taken further legal advice, the Directors now consider it more likely than not that some cost 
associated with this issue will be incurred by the Group. 

The total exposure for affected customers is estimated at £1.1m inclusive of interest. However, in recognition of the 
possibility that some customers may have insufficient assets to settle their share of the cost, the Group has 
recognised a provision of £0.4m as at 31 December 2020. In 2021, this has been revised to £0.3m based on updated 
information.  

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 77  

NOTES TO THE FINANCIAL STATEMENTS  

continued

24 Issued capital  
                                                                                                                                                                                                                                                Group and Company  

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Allotted, called up and fully paid 
Ordinary shares of 0.5p each                                                                                                                     332                                330 

                                                                                                                                                                          332                                330 

                                                                                                                                                                                                                                Number                                     Number 

Number of Ordinary shares 
Brought forward                                                                                                                                66,414,312                    54,142,346 
Issued during the year                                                                                                                         465,000                     12,271,966 

Carried forward                                                                                                                                 66,879,312                     66,414,312 

Ordinary shares are classified as equity. Equity instruments issued by the Company are recorded at the proceeds 
received, net of direct issue costs. 

The ordinary shares rank equally for voting purposes. On a show of hands each member shall have one vote and on 
a poll each member shall have one vote per share held. Each ordinary share ranks equally for any dividend declared 
and rank equally for any distribution made on a winding up.  

25 Reserves 
Share premium 
This reserve was created on admission to trading on the Alternative Investment Market (“AIM”) and arises on the 
difference between the placing price and the par value of Ordinary shares issued. Expenses directly relating to the 
issue of new shares in the Company onto the AIM market have been deducted from the share premium account. 

Equity share based payments 
This reserve arises from share options granted by the Group to certain employees of the Group. Further details are 
disclosed in note 26. 

Retained earnings 
Retained earnings comprise the cumulative realised gains and losses of the Group from each of the individual 
combined entities. 

As permitted by section 408 Companies Act 2006, the holding company’s profit and loss account has not been 
included in these financial statements. The Company’s profit after tax for the year was £9,162,000 (20: £11,049,000). 

Treasury shares 
The Group has established an employee benefit trust (“EBT”) in order to acquire ordinary shares in the Company to 
satisfy awards under the Group’s share based payment schemes. At 31 December 2021, the EBT held 448,296 ordinary 
shares in the Company, acquired for a total consideration of £1,209,091 with a market value of £1,192,467 (2020: 
261,276 ordinary shares acquired for a total consideration of £681,490 with a market value of £600,935). They are 
classified as treasury shares in the Consolidated Statement of Financial Position, their cost being deducted from 
equity. 

26 Equity share based payments 
The weighted average exercise price for all options outstanding at 31 December 2021 was 227.29p (2020: 197.08p). 

The weighted average exercise price for all options exercised during the year ended 31 December 2021 was 90.18p 
(2020: 79.04p). 

The weighted average remaining contractual life of all unexercised share options as at 31 December 2021 was 6 years 
and 5 months (2020: 6 years and 7 months). 

The total charge to the Consolidated Statement of Comprehensive Income arising from equity-settled share-based 
payment transactions for the year ended 31 December 2021 was £93,000 (year ended 31 December 2020: £434,000). 
The total increase in equity arising from equity-settled share-based payment transactions for the year ended 
31 December 2021 was £93,000 (year ended 31 December 2020: £434,000).  

78 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

26 Equity share based payments – continued 
The following table sets out each of the Group’s equity share based payments in operation during the year ended 
31 December 2021: 

                                                                               Number of                                                                                                              Number of 
                                                                          shares under                                                                                                         shares under 
                                                                                  option at                                                                                                                 option at                                               Latest 
                                                  Date of                1 January                                                                                                          31 December           Exercise               Exercise 
Scheme                                     grant                          2021               Granted            Exercised                 Lapsed                          2021                  price                      Date 

EMI15                     08/04/15           465,000                     —       (465,000)                    —                       —        62.54p      08/04/25 
SS17                        30/05/17           250,662                     —         (122,257)       (128,405)                      —       213.60p        01/02/21 
SS18                        21/05/18              69,363                     —             (5,168)         (53,554)              10,641      268.80p       01/02/22 
SS19                         21/05/19             138,217                     —                     —           (25,581)            112,636      244.80p       01/02/23 
SS20                       19/05/20             567,341                     —                (234)         (84,333)           482,774       212.80p       01/02/24 
SS21                         15/06/21                       —         331,468                     —            (12,162)           319,306      226.40p       01/02/25 
CSOP16A                14/09/16              171,616                     —                     —                     —              171,616      267.00p       14/09/26 
CSOP16B                 15/12/16           535,996                     —                     —                     —           535,996       201.00p        15/12/26 
CSOP17                   26/06/17           535,996                     —                     —                     —           535,996      260.00p       25/06/27 
CSOP20                08/04/20             391,757                     —                     —          (46,432)          345,325       217.00p      08/04/30 
CSOP21                   27/04/21                       —           427,125                     —                     —             427,125      283.00p        27/04/31 
LTIP17                      26/10/17                5,869                     —            (5,869)                    —                       —                0p        26/10/27 
LTIP18A                   18/09/18            154,603                     —           (29,451)        (119,664)               5,488                0p       18/09/28 
LTIP18B                   05/10/18              55,559                     —                     —           (41,669)             13,890                0p       05/10/28 
LTIP20A                 14/09/20           750,000                     —                     —                     —           750,000       217.00p       14/09/30 
LTIP20B                 14/09/20           750,000                     —                     —                     —           750,000       217.00p       14/09/30 
EBS20                   08/04/20              25,436                     —                     —                     —              25,436                0p      08/04/30 

                                                         4,867,415         758,593         (627,979)        (511,800)       4,486,229 

Of the total 4,486,229 shares under option as at 31 December 2021, 1,280,214 were exercisable. 

EMI15 
The Group set up an EMI scheme during the year ended 31 December 2014 by which certain employees and key 
management personnel of Curtis Banks Limited were able to subscribe to ordinary shares in the Company. As at the 
year end 31 December 2020, one member of key management personnel of the Group held options under the EMI. 

SS16, SS17, SS18, SS19, SS20 & SS21 
The Group operates a Save As You Earn (“SAYE”) share option scheme under which almost all employees of the Group 
are eligible to subscribe to ordinary shares in the Company following a 3 year contribution and vesting period. Grants 
under the SAYE are expected to be provided to eligible employees annually.  

CSOP16A, CSOP16B, CSOP17, CSOP20 & CSOP21 
During the year ended 31 December 2016, the Group set up a Company Share Option Plan (“CSOP”) share option 
scheme under which certain key management of the Group are able to subscribe to ordinary shares in the Company. 
As at the year ended 31 December 2021, five key management personnel of the Group held options under the CSOP. 
The CSOP is a performance based option grant. 

LTIP17, LTIP18A, LTIP18B, LTIP20A & LTIP20B 
The Group operates a performance based Long Term Incentive Plan (“LTIP”) under which executive directors and 
certain key management of the Group are able to subscribe to ordinary shares in the Company. As at the year ended 
31 December 2021, five key management personnel of the Group held options granted under the LTIP in 2017 and 
2018.  

Vesting of LTIP awards is subject to satisfaction of performance criteria as described in the Corporate Governance 
Report on page 31. 

EBS20 
The Group operates an executive bonus scheme through which a proportion of annual bonus amounts over a certain 
threshold for certain executives are provided as share options providing those individuals with the ability to subscribe 
to ordinary shares in the Company. As at the year ended 31 December 2021, only certain executive directors of the 
Group held options under the EBS, as disclosed in the Directors’ Remuneration Report. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 79  

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

26 Equity share based payments (continued) 
Share based payment expenses – all schemes 
The fair values of all options at the date of grant were determined by using the Black Scholes model. Expected 
volatility was based upon historical information about the Group’s share price, measured using the standard 
deviation of its monthly share prices over the last three years (where data is available) and comparisons against 
similar entities at the date of grant. The Company first listed on the Alternative Investment Market (“AIM”) in May 
2015 and consequently less than three years of data has been available for use in measuring the expected volatility 
of certain grants shown below. The model includes separate vesting periods for each proportion of options based on 
their exercise dates. The fair values derived and model inputs for each grant are reflected in the table below: 

                                                                                                     Option               Fair value            Share price                 Risk free                                                                         
                                                                                                    vesting              per option                  on grant                      rate of                Expected                 Dividend  
Scheme                                   Date of grant                      period                   granted                          date                   interest                 volatility                          yield 

EMI15                                08/04/15             3 years                5.64p              62.54p               0.50%            24.00%              0.00% 
SS17                                   30/05/17             3 years              99.77p           282.50p               0.25%            44.29%                1.50% 
SS18                                   21/05/18             3 years             84.09p            316.00p               0.50%             37.39%                1.98% 
SS19                                   21/05/19             3 years              79.37p           308.00p               0.75%            33.05%               2.60% 
SS20                                 19/05/20             3 years             60.43p            271.00p                0.10%            29.60%               3.32% 
SS21                                   15/06/21             3 years              63.57p           275.00p                0.10%             34.10%               3.27% 
CSOP16A                           14/09/16          1.5 years              45.58p            267.00p               0.25%             39.01%               1.00% 
CSOP16B                            15/12/16             3 years              52.42p            201.00p               0.25%             42.95%               1.00% 
CSOP17                             26/06/17             3 years              63.54p           260.00p               0.25%             43.41%                1.50% 
CSOP20                          08/04/20             3 years               31.82p             217.00p                0.10%             32.82%                4.15% 
CSOP21                             27/04/21             3 years             48.80p           283.00p                0.10%            34.89%                3.18% 
LTIP17                                 26/10/17             3 years           289.25p            310.00p               0.25%            46.66%                1.50% 
LTIP18A                             18/09/18             3 years           262.35p            287.00p               0.75%            36.05%                2.18% 
LTIP18B                             05/10/18             3 years           265.09p           290.00p               0.75%            35.98%                2.18% 
LTIP20A                            14/09/20             3 years                31.17p            215.00p                0.10%            33.09%                4.19% 
LTIP20B                            14/09/20             4 years              33.78p            215.00p                0.10%            33.09%                4.19% 
EBS20                             08/04/20             2 years            194.80p             217.00p                0.10%             32.82%                4.15% 

27 Non-controlling interests 
The non-controlling interests reflect the relevant amounts of the trading results and net assets attributable to the 
non-controlling shareholders in CB 2019 Limited (see note 15). 

                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                      2020                                           2019 
                                                                                                                                                                                                                                    £’000                                         £’000 

Share of net assets brought forward and carried forward                                                                     10                                    14 

28 Financial commitments 
The Group holds investment properties on behalf of non-participating investment contracts which generate income 
by leasing these to tenants under operating leases. 

At the statement of financial position date, the Group had contracted with vendors to purchase investment 
properties or develop existing investment properties to pay the following future payments: 

                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
Attributable to non-participating investment contracts                                                                                                               £’000                                         £’000 

Authorised and contracted commitments not provided for in respect of 
    investment property acquisition and development, payable after 31 December:                   2,192                              2,041 

80 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

28 Financial commitments (continued) 
At the statement of financial position date, the Group had contracted with tenants to receive the following future 
minimum lease payments on behalf of non-participating investment contracts: 

                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
Attributable to non-participating investment contracts                                                                                                               £’000                                         £’000 

Future aggregate minimum lease receivables under non-cancellable 
operating leases:                                                                                                                                                   
Within 1 year                                                                                                                                               71,719                           70,324 
Within 2 – 5 years                                                                                                                                   133,337                           128,114 
After more than 5 years                                                                                                                         82,306                            82,941 

                                                                                                                                                                  287,362                          281,379 

Significant capital expenditure contracted for at the end of the reporting period but not recognised as liabilities is as 
follows: 

                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
Attributable to shareholder reserves                                                                                                                                                        £’000                                         £’000 

Intangible assets                                                                                                                                               —                                    — 

29 Pension costs – defined contribution 
                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Contributions payable by the Group for the year                                                                               2,327                              2,015 

30 Dividends 
                                                                                                                                                                                                                                                   As at 31 December 

                                                                                                                                                                                                                                       2021                                          2020 
                                                                                                                                                                                                                                    £’000                                         £’000 

Ordinary dividend declared and paid                                                                                                    5,997                              5,149 

                                                                                                                                                                       5,997                              5,149 

A final dividend in respect of the year ended 31 December 2020 of 6.5p per share was proposed by reference to 
audited distributable reserves as at 31 December 2020 and was paid on 4 June 2021. 

An interim dividend in respect of the year ended 31 December 2021 of 2.5p per share was declared by reference to 
audited distributable reserves as at 31 December 2020 and paid on 12 November 2021.  

Financial risk management 

31
The main risks arising from financial instruments are interest rate risk, credit risk, and liquidity risk. Each of these risks 
is discussed in detail below. There is deemed to be minimal concentration risk present due to revenue generation 
being spread over a high volume of individual customers. All risk management included in this note is in relation to 
shareholder assets and liabilities, as there is no credit risk, interest risk or liquidity risk on the policyholder assets and 
liabilities attributable to shareholder reserves. 

The Group monitors financial risks on a consolidated basis, with its financial risk management based upon sound 
economic objectives and good corporate practice. No hedging transactions have taken place during the years 
presented. Financial assets principally comprise trade and other receivables, cash and short-term deposits, which 
arise directly from its operations. Financial liabilities principally comprise trade and other payables, deferred 
consideration and borrowings. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 81  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Financial risk management – continued 

31
Interest rate risk 
Interest rate risk is the risk that the Group will sustain losses from adverse movements in interest bearing assets. 
There is an exposure to interest rates on shareholder owned banking deposits held in the ordinary course of business. 
The value of financial instruments on the Group’s consolidated statement of financial position exposed to interest 
rate risk was £31,891k (2020: £32,126k) comprising cash and short-term deposits. This exposure is monitored to ensure 
that the Group is maximising its interest earning potential within accepted liquidity and credit constraints. Cash at 
bank earns interest at floating rates based on daily bank deposit rates. Short term deposits are also made for 
varying periods of between one day and 30 days depending on the immediate cash requirements of the Group and 
earn interest at the respective term deposit rates. 

The Group had external borrowings attributable to shareholders at the year-end of £19,906k (2020: £23,756k). The 
interest rates attached to borrowings held include a floating rate based on the London Interbank Offered Rate 
(“LIBOR”). There is an exposure on external borrowings therefore to interest rate risk. 

The following table demonstrates the sensitivity to a 100bps (1%) change in interest rates on actual borrowings, with 
all other variables held constant, on the Group’s profit before tax. 

                                                                                                                                                                                                                                                                       Effect on profit 
                                                                                                                                                                                                          Increase/decrease                                before tax 
                                                                                                                                                                                                                   in basis points                                         £’000 

2021 
£ Sterling                                                                                                                                                        +100                               (282) 
£ Sterling                                                                                                                                                       –100                                282 

2020 
£ Sterling                                                                                                                                                        +100                               (238) 
£ Sterling                                                                                                                                                       –100                                238 

In addition, a source of revenue is based on the value of customer cash under administration. The Group has an 
indirect exposure to interest rate risk on these cash balances held for customers. The Group manages this risk through 
a central treasury function which monitors customer cash and interest rate movement on a monthly basis. 

Credit risk 
The Group trades only with third parties it recognises as being creditworthy. In addition, receivable balances are 
monitored continually. 

The maximum credit risk exposure of the Group’s financial instruments in the event of other parties failing to perform 
their obligations is considered to be equal to the carrying amount of such financial instruments, excluding 
policyholder assets and liabilities within non-participating investment contracts included within the consolidated 
statement of financial position. Given the nature of the Group’s operations, it does not have significant concentration 
of credit risk in respect of shareholder trade receivables, with exposure spread over a large number of customers.  

All of the banks currently used by the Group have long-term credit ratings of at least BBB+ (Fitch). This results in the 
Group retaining the ability to further mitigate the counterparty risk on its own behalf and that of its customers. The 
directors continue to monitor the strength of the banks used by the Group.  

The Group applies the IFRS 9 simplified approach to measuring expected credit losses which uses a lifetime expected 
loss allowance for all trade receivables. The loss rate is determined by reference to the underlying level of liquidity in 
each of the Group’s customers’ SIPPs because customers’ fees are normally settled directly from their SIPP cash 
holdings. A lower level of liquidity in the SIPP, or indeed illiquidity, indicates reduced credit quality in the related trade 
receivable balance. 

82 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
NOTES TO THE FINANCIAL STATEMENTS  

continued

32 Financial risk management – continued 
Credit risk (continued) 
The Group’s credit quality ratings as at 31 December 2021 in respect of shareholder trade receivables are set out 
below: 

                                                                                                                                                      Trade receivables                                                                                                             
                                                                                                               IFRS 9 loss                       gross carrying                                                                                       Net trade 
                                                                                                                             rate                                     amount                     Loss allowance                              receivables 
                                                                                                                                  %                                         £’000                                         £’000                                         £’000 

Good quality                                                     0.00 – 10.00                             5,326                                (125)                             5,201 
Satisfactory quality                                      10.01 – 30.00                              1,903                                (518)                             1,384 
Low quality                                                     30.01 – 99.99                              1,675                               (1,174)                               502 
No expected recovery                                              100.00                                    —                                    —                                    — 

                                                                                                                               8,904                              (1,817)                             7,087 

The Group’s credit quality ratings as at 31 December 2020 in respect of shareholder trade receivables are set out 
below: 

                                                                                                                                                      Trade receivables                                                                                                             
                                                                                                               IFRS 9 loss                       gross carrying                                                                                       Net trade 
                                                                                                                             rate                                     amount                     Loss allowance                              receivables 
                                                                                                                                  %                                         £’000                                         £’000                                         £’000 

Good quality                                                     0.00 – 10.00                             5,422                                (144)                            5,278 
Satisfactory quality                                      10.01 – 30.00                              1,855                               (339)                              1,516 
Low quality                                                     30.01 – 99.99                              1,535                                (1,111)                               424 
No expected recovery                                              100.00                                   30                                  (30)                                   — 

                                                                                                                               8,842                             (1,624)                             7,218 

The Group’s approach to managing credit risk is based on its credit quality ratings, where a set of policies and 
procedures are in place to recover fee debt based on individual SIPP liquidity. This underlying level of liquidity in each 
of the Group’s customers’ SIPPs is mostly driven by the customers’ use of the SIPP and what they choose to invest in.  

The terms and conditions attached to the Group’s SIPP products include a requirement to maintain a minimum cash 
balance from which the Group normally draws fees when due. Where cash is not immediately available, assets from 
the SIPP are disinvested in order to settle fees. We also request fees direct from customers where necessary. 

Trade receivables of £16,830,000 at 31 December 2021 (2020: £17,496,000) includes £10,573,000 (2020: £10,278,000) 
of policyholder receivables under non-participating investment contracts. Since there is a direct link between the 
investments and obligations for non-participating investment contracts, these policyholder receivables have not 
been included in the credit quality rating analysis since the Group is not directly exposed to the risks from these 
contracts. 

The Group continually assesses historical recovery data to help determine how the underlying level of liquidity in the 
SIPPs fits into each of the credit quality ratings. Future historical data available may lead to changes in the 
estimated categorisation of trade receivables gross carrying amounts and associated loss allowance. 

The Group regularly categorises its trade receivables to help determine underlying changes in the level of liquidity of 
the SIPP which then drives changes in the estimated loss allowance associated with the trade receivables balance. 

Where trade and other receivables have been outstanding for more than six years, amounts are deemed to have no 
reasonable expectation of recovery and are written off. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 83  

NOTES TO THE FINANCIAL STATEMENTS  

continued

Financial risk management – continued 

31
Credit risk – continued 
Changes in macroeconomic factors may impact the Group’s customers’ use of the SIPP and cause the level of 
liquidity in the SIPP to increase or decrease. A 10% increase or decrease in loss rates estimated at the year-end would 
have the following impact: 

                                                                                                                                                                                                                                                                       Effect on profit 
                                                                                                                                                                                                         Increase/(decrease)                              before tax 
Year ended 31 December 2021                                                                                                                                                         in loss rates                                         £’000 

Loss rate                                                                                                                                                         10%                                (731) 
Loss rate                                                                                                                                                        (10%)                               489 

                                                                                                                                                                                                                                                                       Effect on profit 
                                                                                                                                                                                                         Increase/(decrease)                              before tax 
Year ended 31 December 2020                                                                                                                                                        in loss rates                                         £’000 

Loss rate                                                                                                                                                         10%                                (726) 
Loss rate                                                                                                                                                        (10%)                               402 

The Group charges fixed fees for its services reducing its exposure to changes in macroeconomic factors which may 
otherwise impact a percentage basis point fee charging model. 

Liquidity risk 
This is the risk that the Group may be unable to meet its liabilities as and when they fall due. The Group monitors its 
risk to a shortage of funds by considering the maturity of its financial assets (e.g. trade receivables, other financial 
assets) and projected cash flows from operations. As part of these projections, the Group also monitors anticipated 
capital expenditure and the expected timing of settlement of financial liabilities. The Group is a highly cash 
generative business and maintains sufficient cash to fund its foreseeable trading requirements.  

Details on the maturity of the Group’s borrowings are disclosed in note 20 and details on the maturity of the Group’s 
lease liabilities are as reflected in the consolidated statement of financial position. The undiscounted value of lease 
liabilities due <1 year is £1,122k. The undiscounted value of lease liabilities due >1 year is £7,446k. Maturity analysis 
relating to other financial liabilities including trade and other payables and deferred consideration is as disclosed in 
the consolidated statement of financial position. 

32 Capital management 
Certain subsidiaries of the Group are supervised in the UK by the Financial Conduct Authority (“FCA”) and, following 
the acquisition of Suffolk Life Annuities Limited during the year ended 31 December 2016, the Prudential Regulation 
Authority (“PRA”). The Group manages its capital through continuous review of the capital requirements of its 
regulated subsidiaries, which are monitored by the Group’s management and reported monthly to the Board. The 
Group’s objectives when managing capital are: 

–

-

-

To comply with the regulatory capital requirements set by the FCA and the PRA; 

To safeguard the Group’s ability to continue as a going concern so that it can continue to provide returns for 
shareholders and benefits for other stakeholders; and 

To maintain a strong capital base to support the development of its business. 

Capital is defined as the total of share capital, share premium, retained earnings and other reserves. Total capital of 
the Group as at 31 December 2021 was £81.6m (2020 restated: £80.3m). The Group manages the capital structure 
and makes adjustments to it in light of changes in economic conditions. The Group’s regulated subsidiary companies 
submit regular returns to the FCA and the PRA relating to their capital resources. The regulated subsidiaries are limited 
in the distributions that can be paid up to the Group by each of their individual capital resource requirements. Group 
internal policy is for regulated companies within the Group to hold at least 130% of their required regulatory capital. 

Under the terms of the major shareholder borrowing facilities, the Group is required to comply with the following 
financial covenants: 

-

-

-

Cash flow cover – a measure of the Group’s liquidity; 

Interest cover – a measure of the Group’s ability to meet interest repayments; 

Leverage – a measure of the Group’s overall net cash position. 

The Group has complied with these covenants throughout the current and prior reporting period. 

84 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

NOTES TO THE FINANCIAL STATEMENTS  

continued

33 Contingent consideration 
The Group and Company has entered into certain acquisition agreements that provide for contingent consideration 
to be paid. These agreements and the basis of calculation of the net present value of the contingent consideration 
are summarised below. While it is not possible to determine the exact amount of contingent consideration (as this will 
depend on the performance of the acquired businesses during the period), the Group estimates the fair value of the 
remaining contingent consideration payable is £7.7m (2020: £8.2m). 

On 3 August 2020 the Group acquired Dunstan Thomas for total maximum consideration of up to £27.5m, comprising 
initial consideration of £21.9m in cash plus contingent consideration of up to £5.6m payable in cash after three years 
post completion date if certain financial targets based on growth in earnings before interest, tax, depreciation and 
amortisation are met. The Group estimates the fair value of the remaining contingent consideration at 31 December 
2021 to be £3.2m (2020: £4.1m) using forecasts approved by the Board covering the contingent consideration period. 

On 30 October 2020 the Group acquired Talbot and Muir for total maximum consideration of up to £25.25m, 
comprising initial consideration of £18.0m in cash plus contingent consideration of up to £7.25m payable in cash over 
a two year period post completion if certain financial targets based on growth in earnings before interest, tax, 
depreciation and amortisation are met. The Group estimates the fair value of the remaining contingent consideration 
at 31 December 2021 to be £4.5m (2020: £4.1m) using forecasts approved by the Board covering the contingent 
consideration period. 

34 Off Balance Sheet Cash 
The Group administers cash held in SIPP bank accounts on behalf of its SIPP customers. Given the nature of these 
customer balances, neither the funds nor an offsetting liability are included in the financial statements. Off balance 
sheet cash held in SIPP bank accounts as at 31 December 2021 totalled £899m (2020: £992m). 

35 Related parties 
At the year end, Curtis Banks Group PLC was due £304,593 from Curtis Banks Limited (2020: owed £344,340 to 
Curtis Banks Limited). The movement in the current year relates to share issue proceeds Curtis Banks Limited received 
on behalf of Curtis Banks Group PLC of £290,811 (2020: £nil) and payments to settle intercompany amounts owed of 
£601,584 (2020: £nil), offset by expenses paid by Curtis Banks Limited on behalf of Curtis Banks Group PLC 
amounting to £243,462 (2020: £176,747). 

During the year ended 31 December 2021, Suffolk Life Group Limited paid dividends totalling £6,550,000 to 
Curtis Banks Group PLC (2020: £7,800,000). During the year ended 31 December 2021, Curtis Banks Limited paid 
dividends totalling £3,700,000 to Curtis Banks Group PLC (2020: £6,000,000). 

During the year ended 31 December 2021, Dunstan Thomas Group paid dividends totalling £1,668,071 to Curtis Banks 
Group PLC (2020: nil). During the year ended 31 December 2021, Talbot & Muir Limited paid dividends totalling 
£1,750,000 to Curtis Banks Group PLC (2020: nil). 

During the year ended 31 December 2019, Curtis Banks Group PLC provided an unsecured loan of £20,000 to 
Rivergate Legal Limited, a subsidiary of the Group, to assist with set up costs. The loan was repaid during the year 
ended 31 December 2020. 

During the year ended 31 December 2021, the Group paid £nil (2020: £45,833) gross emoluments to Chris Banks, a 
significant shareholder of Curtis Banks Group PLC. 

During the year ended 31 December 2018 Curtis Banks Group PLC provided an unsecured loan of £50,000 to 
Templemead Property Solutions Limited, a subsidiary of the Group, to assist with set up costs. The loan was written 
off as irrecoverable during the year ended 31 December 2020. 

During the year ended 31 December 2020, as agreed and arranged under the sale and purchase agreement of 
Dunstan Thomas, Dunstan Thomas Group Limited settled demerger amounts totalling £1,002,648 to the vendors for 
the sale on behalf of Curtis Banks Group PLC. This amount was settled in the year to 31 December 2021 and 
consequently, at the year end Curtis Banks Group PLC owed £nil to Dunstan Thomas Group Limited (2020: 
£1,002,648). 

36 Control 
There is no one ultimate controlling party. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 85  

COMPANY INFORMATION

Directors 
Will Self – Chief Executive Officer 
Dan Cowland – Chief Financial Officer 
Jane Ridgley – Chief Operating Officer 
Chris Macdonald – Non-Executive Chairman 
Bill Rattray – Non-Executive Director 
Jules Hydleman – Non-Executive Director 
Jill Lucas – Non-Executive Director 

Registered Office  
3 Temple Quay 
Temple Back East 
Bristol 
BS1 6DZ 

Registered Number 
07934492 

Nominated Advisor and Broker 
Peel Hunt LLP 
Moor House 
120 London Wall 
London 
EC2Y 5ET 

Independent Auditors 
PricewaterhouseCoopers LLP 
2 Glass Wharf 
Temple Quay 
Bristol 
BS2 0FR 

Solicitors 
Roxburgh Milkins Limited 
Merchants House North 
Wapping Road 
Bristol 
BS1 4RW 

Registrars 
Computershare PLC 
The Pavilions 
Bridgewater Road 
Bristol 
BS13 8AE 

Joint Broker 
Singers Capital Markets 
1 Bartholomew Lane 
London 
EC2N 2AX 

86 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
GLOSSARY

Adjusted diluted EPS 
This is calculated by taking adjusted profit before tax for the financial period, deducting an effective tax rate of 19% 
(2020: 19%), and dividing the total by the diluted weighted average number of shares in issue. 

Adjusted operating margin 
This is calculated by taking operating profit for the financial period and adding back amortisation and adjusting 
items, then dividing this total by revenue for the financial period. 

Adjusted profit before tax 
This is calculated by taking profit before tax for the financial period and adding back amortisation and adjusting 
items. 

AUA 
Assets Under Administration 

Brexit 
The exit of the United Kingdom from the European Union 

Full SIPP 
A pension that facilitates the full range of investment solutions. This can encompass anything that is permitted 
within a Mid SIPP, plus others such as commercial property, directly-held investments, specialist investments such as 
unlisted shares and unregulated collectives, multiple cash deposit accounts, physical gold, National Savings & 
Investments, or structured products. 

Mid SIPP 
A pension that facilitates the use of one (or more) streamlined investment solution. For example, a discretionary fund 
manager, or a fund platform/supermarket, or a stockbroker account, and a cash deposit account if required. 

Net shareholder cash (after debt) 
This is calculated by taking shareholder only amounts as split within the illustrative condensed consolidated 
statement of financial position provided in the supplementary unaudited information for cash and cash equivalents, 
and deducting borrowings. 

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 87  

SUPPLEMENTARY UNAUDITED INFORMATION 

Unaudited IFRS Consolidated Statement of Financial Position as at 31 December 2021 split 
between insurance policy holders and the Group’s shareholders 

                                                                                                                                                                                                                                                                             As restated* 
                                                                                                                            2021                                            2021                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 
ASSETS                                                                                              Group Total                           Policyholder                            Shareholder                            Shareholder 

Non-current assets 
Intangible assets                                                       89,814                                    —                            89,814                            91,078 
Investment property                                            1,316,468                       1,316,468                                    —                                    — 
Property, plant and equipment                               8,636                                    —                             8,636                              7,658 
Investments                                                          2,224,965                     2,224,965                                    —                                    — 

                                                                                3,639,883                      3,541,433                           98,450                           98,736 

Current assets 
Trade and other receivables                                    27,981                            12,837                             15,144                           14,406 
Cash and cash equivalents                                    410,133                          378,241                            31,892                           32,509 
Current tax asset                                                            957                                 122                                835                                359 

                                                                                    439,071                         391,200                            47,871                            47,274 

Total assets                                                          4,078,954                     3,932,633                          146,321                          146,010 

LIABILITIES 
Current liabilities 
Trade and other payables                                       20,853                            11,398                             9,455                             8,269 
Deferred income                                                       29,960                              14,141                             15,819                             14,619 
Borrowings                                                                 46,832                           42,325                             4,507                             3,852 
Lease liabilities                                                               964                                    —                                964                                 672 
Provisions                                                                         453                                    —                                453                                 501 
Contingent consideration                                          2,467                                    —                             2,467                              2,375 

                                                                                     101,529                           67,864                           33,665                           30,288 

Non-current liabilities 
Borrowings                                                                  43,957                           28,558                            15,399                           19,904 
Lease liabilities                                                             6,774                                    —                              6,774                              5,201 
Provisions                                                                          178                                    —                                  178                                     7 
Contingent consideration                                          5,199                                    —                              5,199                             6,537 
Non-participating investment contract 
liabilities                                                                  3,836,211                       3,836,211                                    —                                    — 
Deferred tax liability                                                   3,464                                    —                             3,464                             3,790 

                                                                                3,895,783                     3,864,769                            31,014                           35,439 

Total liabilities                                                      3,997,312                     3,932,633                           64,679                            65,727 

Net assets                                                                           81,642                                         —                               81,642                              80,283 

Equity attributable to owners of 
the parent 
Issued capital                                                                  332                                    —                                 332                                330 
Share premium                                                          58,087                                    —                           58,087                            57,799 
Equity share based payments                                 2,840                                    —                             2,840                              2,747 
Treasury shares                                                           (1,382)                                   —                             (1,382)                                (741) 
Retained earnings                                                      21,755                                    —                            21,755                            20,134 

                                                                                      81,632                                    —                            81,632                           80,269 
Non-controlling interest                                                  10                                    —                                   10                                    14 

Total equity                                                                        81,642                                         —                               81,642                              80,283 

88 | Curtis Banks Group PLC  Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021

 
SUPPLEMENTARY UNAUDITED INFORMATION 

continued

Unaudited IFRS Consolidated Statement of Cash Flows as at 31 December 2021 split between 
insurance policy holders and the Group’s shareholders 

                                                                                                                                                                                                                                                                             As restated* 
                                                                                                                            2021                                            2021                                            2021                                          2020 
                                                                                                                         £’000                                         £’000                                         £’000                                         £’000 
                                                                                                             Group Total                           Policyholder                            Shareholder                            Shareholder 

Cash flows from operating activities 
Profit before tax                                                           9,322                                    —                             9,322                              7,429 
Adjustments for: 
Depreciation                                                                 1,806                                    —                              1,806                              1,499 
Amortisation and impairments                               2,934                                    —                             2,934                             2,088 
Finance costs                                                               1,800                                    —                              1,800                                885 
Share based payment expense                                     93                                    —                                   93                                434 
Fair value gains on movement in 
contingent consideration                                          (1,870)                                   —                             (1,870)                                   — 
Fair value gains on financial investments          (213,701)                        (213,701)                                   —                                    — 
Additions of financial investments                     (647,479)                       (647,479)                                   —                                    — 
Disposals of financial investments                     708,532                         708,532                                    —                                    — 
Fair value losses on investment properties       (120,416)                        (120,416)                                   —                                    — 
Increase in liability for investment contracts  250,904                        250,904                                    —                                    — 
Changes in working capital: 
Increase in trade and other receivables                 (1,330)                              (593)                               (737)                            (1,523) 
Increase/(Decrease) in trade and other 
payables                                                                        5,017                             2,386                              2,631                                (477) 
Taxes (paid)/refunded                                                (2,410)                                100                             (2,510)                           (2,996) 

Net cash flows from operating activities             (6,798)                           (20,267)                             13,469                                 7,539 

Cash flows from investing activities 
Payments for intangible assets                               (1,670)                                   —                             (1,670)                              (986) 
Purchase of property, plant & equipment                (270)                                   —                                (270)                               (591) 
Purchase of investment property                        (92,456)                         (92,456)                                   —                                    — 
Purchase and sale of shares in the Group 
by the EBT                                                                        (641)                                   —                                (641)                              (207) 
Receipts from sale of investment property      105,009                         105,009                                    —                                   42 
Net cash flows from acquisitions                              (255)                                   —                               (255)                         (34,484) 

Net cash flows from investing activities                 9,717                               12,553                               (2,836)                           (36,226) 

Cash flows from financing activities                                    
Equity dividends paid                                                (5,997)                                   —                            (5,997)                            (5,149) 
Net proceeds from issue of ordinary shares             290                                    —                                290                            24,199 
Net increase/(decrease) in borrowings                   (16,114)                            (12,114)                           (4,000)                           12,235 
Principal element of lease payments                       (762)                                   —                                (762)                              (934) 
Interest paid                                                                    (781)                                   —                                (781)                              (383) 

Net cash flows from financing activities           (23,364)                              (12,114)                             (11,250)                            29,968 

Net increase in cash and cash equivalents      (20,445)                            (19,828)                                   (617)                                 1,281 

Cash and cash equivalents at the beginning 
of the year                                                                430,578                        398,069                           32,509                            31,228 

Cash and cash equivalents at the end 
of the year                                                                         410,133                            378,241                               31,892                              32,509 

*The audited results for year ended 31 December 2020 have been restated to account for measurement period adjustments arising 
under IFRS 3 Business Combinations relating to the acquisitions of the Dunstan Thomas Group and the Talbot and Muir Group that 
took place in H2 2020. The adjustments made to restate the 31 December 2020 comparatives, as further detailed in note 2.

Annual Report and Consolidated  Financial Statements for the year ended 31 December 2021  Curtis Banks Group PLC | 89  

 
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