Dairy Farm International Holdings, a major pan-Asian retailer, boasts a widespread presence of over 10,000 stores operated through associates and joint ventures, with a workforce of around 230,000 employees. Despite the challenges posed by the COVID-19 pandemic, the company managed to surpass a sales revenue of US$28 billion in 2020. By offering leading brands, superior customer service, and great retail experience, Dairy Farm has been successful in delivering quality and value to its customers across the Asian region through an effective store network and supply chain system.