2022 Annual Report
2022 Annual Report A Leading Consumer Bank
and Payments Partner
Discover is one of the largest digital banks
in the United States, offering a broad array
of products, including credit cards, student
loans, personal loans, home loans and
deposit products.
The Discover brand is known for rewards,
service and value. Across all digital banking
products, Discover seeks to help customers
meet their financial needs and achieve
brighter financial futures.
Discover Global Network, the global
payments brand of Discover Financial
Services, strives to be the most flexible and
innovative payments partner in the United
States and around the world. Our Network
Partners business provides payment
transaction processing and settlement
services on the Discover Network. PULSE
is one of the nation’s leading ATM/debit
networks, and Diners Club International is a
global payments network with acceptance
around the world.
Credit Cards
• $90 billion in card loans
• Leading cash rewards program
Student Loans
• $10 billion in student loans
• Offered at more than
2,400 colleges
Personal Loans
• $8 billion in loans
• Debt consolidation and
major purchases
Home Loans
• $4 billion in mortgages
• Cash-out refinance
and home loans
Deposits
• $71 billion in direct-to-
consumer deposits
• Money market accounts,
certificates of deposit,
savings accounts and
checking accounts
Discover Network
• $263 billion volume
• 28 network alliances
PULSE Debit Network
• $253 billion volume
Diners Club International
• $34 billion volume
Roger C. Hochschild
Chief Executive Officer
and President
To my fellow shareholders:
A phrase I hear frequently at Discover is, “We succeed together.” It
reflects not only our strong collaborative culture but also the nature
of our work—driving business results requires teams from business
technology to marketing, analytics to compliance, to work together as
one. More broadly, though, “We succeed together” reflects our view that
for our company and shareholders to succeed, we must also succeed
in our mission of helping millions of customers achieve brighter financial
futures and having a positive impact on the communities in which we
live and work.
2022 started on an optimistic note, with the economy rebounding and
hope that the COVID-19 pandemic would be entering an endemic phase.
But surging inflation, rapidly rising interest rates and the global impact
of Russia’s invasion of Ukraine brought a year of economic uncertainty.
Against this backdrop, Discover’s robust business model, disciplined
execution and team of more than 20,000 hard-working employees
produced our second-highest earnings in company history, with a
net income of $4.4 billion, or $15.50 per diluted share, and drove growth
across our business.
Succeeding with Shareholders
In 2022, Discover grew card new accounts and total loan receivables
year-over-year by 23 and 20%, respectively, while maintaining our
disciplined approach to underwriting and credit management. Our net
charge-off rate was 1.8%. Customer Deposits grew 14%, and Diners Club
International volume grew 29%, benefiting from rising international travel.
We invested significantly in key areas of our business to advance our data
and analytics capabilities, improve our products and features, strengthen
compliance and expand our global acceptance footprint. These
investments position Discover to continue driving shareholder value.
Together, we achieved a 31% return on equity and a 39% efficiency
ratio. We also repurchased $2.4 billion in common stock, increased our
dividend by 20%, and will look to sustain attractive levels of capital return
to our shareholders well into the future.
Succeeding with Customers
In 2022, Discover continued to offer groundbreaking products and
features, including an enhanced Cashback Debit account featuring
1% cash back on debit transactions, and a new free Online Privacy Protection
benefit, which has helped over 3 million customers remove more than
30 million personal records from select people-search websites.
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We continued to prioritize contactless technology, enabling a Tap on
Mobile feature allowing merchants to accept contactless payments on
their smart devices.
We also grew global acceptance to 70 million acceptance points—and
established new relationships in Europe, South America and Asia—which
will help us grow our customer base well into the future.
Succeeding with Communities
In June, we celebrated the one-year anniversary of our Chatham Customer
Care Center, which will bring 1,000 jobs to Chicago’s South Side by 2024, and
in November, we announced our Ohio operations would move to Whitehall, a
growing and diverse suburb in Columbus. We will continue to strengthen our
communities by creating jobs, hiring minority- and women-owned suppliers,
and partnering with nonprofits and other local organizations to drive change.
Discover also made a lasting impact through volunteerism and charitable
contributions. In 2022, nearly 7,000 Discover employees volunteered almost
45,000 hours in support of 370 causes—our highest volunteer numbers
since 2019. As a company, Discover donated more than $17 million to various
charities and initiatives, including food banks, local schools and disaster
relief efforts.
Looking Ahead
Discover enters 2023 with strong momentum. And while economic
conditions remain uncertain, our direct banking model—leveraging our
proprietary payments network, a 100% consumer-focused approach, an
industry-leading customer experience and a focus on prime lending with
disciplined underwriting—has historically supported strong returns through
any economic climate.
As proud as I am of all we’ve accomplished, I am even more excited about
what lies ahead. I want to thank the Discover Board, our many partners, and
all our employees for their dedication and commitment to our mission and
continued success.
Truly, we succeed together.
Roger C. Hochschild
Chief Executive Officer and President
March 21, 2023
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2022 Financial Performance
The operating backdrop in 2022 was challenging, particularly given the
Federal Reserve’s pivot to highly restrictive monetary policy. Nonetheless,
our execution enabled us to produce the second strongest year for earnings
in our company’s history, generating net income of $4.4 billion, or $15.50 per
diluted share. This performance gives us significant momentum going into
2023 and beyond.
Underscoring these strong results are a few highlights:
• Significant investments in branding and acquisition continued to drive card
new accounts, which grew 23% and contributed to a 20% increase in loan
receivables. This growth demonstrates the appeal of our value proposition
and our ability to reach more people.
• Our net interest margin expanded to an annual rate of 11.04%, benefitting
from a higher prime rate, partially offset by higher funding costs. While
competitive conditions around deposit-gathering intensified, we
succeeded in expanding our deposit franchise, with growth of $6 billion.
The combination of receivables growth and margin expansion contributed
to our 10% revenue growth.
• We also focused on expanding our data and analytics capabilities and
adding to our field personnel for servicing and collections activities.
This was achieved while maintaining a steady efficiency ratio of 39%.
All these factors contributed to our 31% return on equity for the year.
This level underscores the highly capital-generative nature of our business
model and supports our commitment to return capital to shareholders, as
we repurchased $2.4 billion in common stock and increased our quarterly
dividend by 20% to $0.60 per share.
We are very aware of the macroeconomic climate in which we are operating
and will adjust if conditions change. The quality of our earnings growth and the
strength of our balance sheet, combined with our disciplined, through-the-
cycle approach to underwriting and focus on the prime consumer, position
us to generate resilient returns through a range of economic environments.
They also underpin our strategy of being the leading consumer bank.
Below are some accomplishments across the Discover enterprise from the
past year that helped contribute to our strong results in 2022, and will continue
to help us grow and drive future shareholder value.
US Cards
Discover is known for its full suite of credit cards offering leading rewards
and award-winning customer service, all with no annual fee.
2022 was a successful year for US Cards, with continued growth in new
accounts, sales and receivables while maintaining stable credit and
charge-off performance. We gained market share throughout the year
Victoria Rudd, Lead
Community Affairs Specialist,
US Cards, onboarded more
than 100 organizations to
the Shine Bright Community
Center, located in Discover’s
Chatham Customer Care
Center in Chicago.
The center offers a free, public
space for community-based
organizations, schools and
other local entities to use for
meetings and events. In the
first five months, the center
held more than 150 events, far
exceeding expectations.
Rudd serves on the auxiliary
board for Chicago Youth
Centers and Cara Chicago,
two local non-profits. She has
been instrumental in building
relationships with a range of
community partners.
“The Shine Bright Community
Center has already had a
positive impact on thousands
of lives in and around the South
Side. It’s one of many ways
Discover is using its platform to
strengthen our hometown and
drive lasting change.”
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Ian Huntley, Principal, Digital
Experience Management,
Consumer Banking, helped
redesign the Discover Personal
Loans website to provide an
optimized user experience.
The site incorporates ADA
best practices, educates
consumers about personal
loans and offers essential
resources, including calculator
tools and a lender-comparison
chart.
To inform the redesign,
Discover conducted industry
research, interviewed
prospects and tested
usability with neuromarketing
research techniques. We
also overhauled the code
and architecture to improve
functionality, streamline
content management and
drive engagement.
“A lot of talented partners had
a hand in the redesign of our
DPL website, and I was proud
to play a role in that effort. The
new site will make it easier
for consumers to pursue a
personal loan to consolidate
debt, fund a home-renovation
project, cover medical
expenses and so much more.”
US Cards (continued)
and made key investments in our brand, customer service and foundational
capabilities to drive growth and deliver strong customer experiences.
We continued to add value for our customers by launching relevant new
benefits and rewards. We unveiled Online Privacy Protection, a free benefit
that helps customers remove their personal information from select
people-search websites. We also offered 5% rewards on Digital Wallet spend
for the first time and included Amazon gift cards as a Cashback Bonus
redemption option with 5% added value.
In addition, we unlocked value and enhanced the way we work by
advancing our data and analytics to refine our credit, collections and fraud
strategies. To improve the cardmember experience, we expanded Instant
Credit to give customers immediate access to spending power after being
approved, and we leaned into automation by introducing adaptive, pre-filled
applications. To increase our efficiency, we developed a common AdTech
platform to streamline digital advertising.
Consumer Banking
Discover’s Consumer Banking Division offers customers exceptional deposit
and lending products. 2022 was a strong year for this segment of our business,
which included Discover Bank being awarded NerdWallet’s 2022 winner of Best
Online Banking Experience.
Deposits
Deposit Products achieved 14% growth in customer deposits. We maintained
strong positioning by offering competitive rates and great service, and by
leveraging innovative marketing campaigns to acquire new customers while
increasing engagement with current ones. A major strategic initiative was
the relaunch of Cashback Debit with Early Pay, which garnered the following
recognition: NerdWallet’s 2022 winner of Best Checking Account Overall, as well
as the highest ranking in Customer Satisfaction with Checking Accounts for
Direct Retail Banks in the J.D. Power 2022 U.S. Direct Banking Satisfaction Study.
Home Loans
Discover Home Loans saw a 65% increase in receivables and grew originations
by 60%. We maintained our position as the #1 originator of closed-end second-
lien home equity loans in the country, according to the most recent Home
Mortgage Disclosure Act data from 2021.
Personal Loans
Discover Personal Loans grew ending receivables 15% by achieving a record
27% increase in originations. We improved the acquisition experience by installing
the savings estimator, which helps customers understand how paying ahead
can save them money over the life of their loan. We also implemented a new
machine learning model, which allowed us to update our core underwriting
and pricing strategies.
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Student Loans
Discover Student Loans grew ending receivables 2%. During 2022, we focused
on upgrading operations, which included our technology capabilities.
Payment Services
2022 continued to be a year of growth for our payments brand, which
includes Discover Network, Diners Club International and PULSE. With a
dual focus, we support Discover’s card-issuing business and our network
partners around the world, providing cardmembers with global access
and the latest payments technology.
PULSE saw a 10% increase in debit transactions, Diners Club International
experienced a 29% increase in cardmember volume and global acceptance
reached 70 million acceptance points in 2022.
Meanwhile, contactless technology continued to be our capability focus. We
enabled Tap on Mobile technology, allowing merchants to accept Discover
contactless payments on their smart devices, including Tap to Pay on iPhone
which launched in the US. We also certified several global payment solution
providers to enable acceptance of Discover Tap on Mobile on Android devices.
Within the transit space, we expanded tap-to-ride technology internationally,
enabling contactless payments for cardmembers for transit in countries as
varied as Taiwan, Spain, Poland and Japan.
Through our fintech collaborations, we are supporting innovations in industries
such as healthcare, where we are working with TYDEi Health Inc., and business
accounts payable, where we are working with OneNetworks, Inc., known as
‘Finexio.’ Furthering Discover’s mission to help build brighter financial futures,
we are collaborating with Wellthi Technologies, Inc. to bring a social savings
wallet to millennial, Gen Z and multicultural communities.
Attracting and Retaining Talent
Technology and capital are the instruments of our business, but it is our people that
make everything possible. That is why attracting, training and retaining a talented
and dedicated team is a priority for Discover.
As part of our ongoing and steadfast commitment to bring more jobs to Chicago,
we continued to hire talent for our newest customer care center, which opened
in the Chatham neighborhood on Chicago’s South Side in 2021. We are nearly
halfway to our goal of hiring 1,000 full-time employees from the surrounding
neighborhoods by the end of 2024. We also launched three new technology
teams at the center.
In 2022, we opened the Advanced Analytics Resource Center in Chicago,
called AARC@606, offering individuals who are early in their career a two-year
development experience. The program provides project rotations that expose
these employees to different areas of the business, allowing them to choose
areas of specialization.
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Attracting and Retaining Talent (continued)
As we continued to build out our expertise in support of our digital
banking model in 2022, we hired a record volume of engineers, modelers
and data scientists, with a 51% increase over 2021.
Long recognized as a top workplace, we enable our people to achieve
their potential to Shine Bright® with a purpose-driven, inclusive culture,
robust employee benefits and innovative programs that support
growth. For example, eligible U.S.-based employees can participate in
a range of bachelor’s, master’s and certificate programs that are fully or
nearly fully funded from Day One.
During 2022, our hybrid work model enabled many employees to
continue working from home full- or part-time while experiencing
innovative approaches to their growth and development. Across the
organization, more than 925,000 hours of training were provided and
more than 30% of employees received promotions.
Advancing Diversity, Equity & Inclusion
At Discover, we make DE&I a part of everything we do so our employees
can thrive and we can best serve our customers. Progressing DE&I is both
the right thing to do and critical to our success as a business.
We believe our diverse perspectives make us stronger. Since 2018, we
have improved the proportions of women and all diverse segments at
all levels. But it is more than head count. In 2022, our Engagement and
Inclusion scores increased across nearly all employee identity groups,
with overall Engagement rising three points and overall Inclusion
climbing four points.
Our commitment applies to a wide range of diversity, including the
neurodivergent community. In 2022, we launched Neurodivergent
Connections. This program is our sustainable staffing solution to address
the needs of the neurodivergent community and our business.
Employee Resource Groups (ERGs) continue to be vital communities
that advocate for identity groups and greater allyship. They support career
development, and they connect and empower employees so they can
be their most authentic selves at work. Since 2012, we have grown to nine
ERG groups and 42 chapters. Many company improvements are initiated
by our ERGs.
While we are proud of the progress we have made, we see opportunities
for improvement and are committed to doing more for our employees
and local communities. Moreover, we are bringing an external focus to
our DE&I efforts by reinvesting in communities, continuing to develop
key relationships with diverse suppliers and finding new ways to engage
with all consumers to celebrate diversity and inclusion.
Jerry Fosker, Director,
Business Development,
Payment Services, led
the negotiations to help
Discover reach a strategic
agreement with BANCOMAT,
a withdrawal and payment
system in Italy.
Network Alliances help
provide a greater payment
experience for cardholders
and merchants alike. This
new arrangement will enable
the use of Discover Global
Network cards and payment
products, both physical and
mobile, on the BANCOMAT
acceptance network
throughout Italy.
“We are thrilled to work with
BANCOMAT to grow our
acceptance in Italy. We’re
enthusiastic about giving
Discover cardholders more
opportunities to use their
card of choice while traveling
in one of the top tourism
destinations in the world.”
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Executive Committee
Roger C. Hochschild
Chief Executive Officer
and President
Amir Arooni
Executive Vice President,
Chief Information Officer
Dan Capozzi
Executive Vice President,
President–US Cards
Andy Eichfeld
Executive Vice President,
Chief Human Resources and
Administrative Officer
John T. Greene
Executive Vice President, Chief
Financial Officer
Hope Mehlman
Executive Vice President,
Chief Legal Officer,
General Counsel and
Secretary
Carlos M. Minetti
Executive Vice President,
President–Consumer Banking
Diane E. Offereins
Executive Vice President,
President–Payment Services
Mike Roemer
Executive Vice President,
Chief Risk Officer
Keith Toney
Executive Vice President,
Chief Data and Analytics
Officer
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Xing Fan, Director, Behavior Modeling, Data & Analytics, helped develop and
implement Discover’s Advanced Analytics Resource Center (AARC) at our
downtown Chicago Office.
A two-year program, AARC@606 drives value through technology, insights and
decisioning intelligence to improve the customer experience. It allows young
professionals to gain exposure to multiple business areas, develop technically
and receive ongoing coaching and feedback before specializing.
Fan was part of a team that reviewed more than 1,100 applications and hired
70 participants. She also designed a boot camp for technical and business
training, sourced internal projects and hired five performance coaches to
help guide participants.
“It was incredibly rewarding to help get this program off the ground, and I’ve been
so impressed by our first cohort. AARC@606 is going to deliver a steady pipeline of
analytics talent to Discover and drive value for our business for years to come.”
Making an Impact in the Community
In 2022, Discover employees made a lasting impact and empowered
communities, families and individuals through volunteerism, as well as
charitable contributions.
Volunteerism
With the worst of the pandemic behind us, nearly 7,000 Discover employees
volunteered almost 45,000 hours in support of 370 causes—our highest volunteer
metrics since 2019. For example, we partnered with Conscious Alliance to
donate thousands of meals to community residents on Chicago’s South Side,
and we provided new clothes and accessories to students in the Granite
School District in Lake Park, Utah. We also built playgrounds and homes,
donated bikes to children in foster care, made toys for shelter animals and
gave “kynd kits” to essential workers.
Contributions
Last year, Discover donated more than $17 million to various charities and initiatives
like food banks, local schools and disaster relief efforts, and our employees gave
$785,000 to organizations near and dear to their hearts.
Financial Education in Schools
Discover remains committed to bringing financial literacy to classrooms. In 2022,
our Pathway in Schools program, which provides resources for teachers and tools
and tips for parents, benefited more than 1.6 million children across the country.
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Board of Directors
Thomas G. Maheras
Partner, Iron Park Capital
Management, LLC; Managing
Partner, Tegean Capital
Management, LLC
Independent Chairman
Jeffrey S. Aronin
Chairman and CEO, Paragon
Pharmaceutical Capital, LLC; and
Paragon Biosciences, LLC
Mary K. Bush
Chairman, Bush International, LLC
Chair–Nominating, Governance
and Public Responsibility
Committee
Gregory C. Case
Chief Executive Officer,
Aon plc
Chair–Compensation
and Leadership
Development Committee
Candace H. Duncan
Former Managing Partner,
KPMG LLP
Joseph F. Eazor
Retired President and
CEO of Clario
Cynthia A. Glassman
Former Under Secretary
for Economic Affairs,
U.S. Department of Commerce
Roger C. Hochschild
Chief Executive Officer
and President, Discover
Financial Services
Chair–Audit Committee
Michael H. Moskow
Retired President and CEO,
Federal Reserve Bank of
Chicago
Chair–Risk Oversight
Committee
John B. Owen
Retired Chief Operating
Officer of Regions Financial
Corp.
David L. Rawlinson II
President and CEO,
Qurate Retail, Inc.
Mark A. Thierer
Managing Partner,
AssetBlue Investment
Group
Jennifer L. Wong
Chief Operating Officer,
Reddit, Inc.
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Meeting Our Commitments
to Customers and Regulators—
Compliance Management
Everything we do starts with a focus on our customers, including
the products and services we offer, the exceptional customer
service we provide and managing risk to prevent issues that could
impact them. Managing risk is an essential part of the way we work
and requires a strong compliance management system (CMS). We
have focused on three key areas to strengthen our CMS over the
past few years:
• Increased management oversight through a dedicated team
in compliance that monitors regulatory changes and helps
assess our processes and make required changes to avoid
customer harm.
• Strong compliance programs to ensure we understand and
follow regulatory requirements, identify potential risks, and put
in place robust, effective processes that we regularly monitor
and test to be certain they are working as designed.
• Identifying and solving problems before customer harm
happens, or when mistakes do occur, find the root causes, fix
them quickly and prevent them from happening again.
When we know, monitor and improve our processes through
strong compliance management, we enhance the customer
experience and eliminate or mitigate issues before they cause
customer harm.
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2022 vs. 2021 Summary Results
$112.1
11.7
10.3
$93.7
9.2
10.1
$70.5
16.1
$61.9
14.4
74.4
90.1
47.5
54.4
$550
34
253
$504
26
248
230
263
2021 2022
2021 2022
2021 2022
Consumer Deposits
[Billions]
Total Network Volume
[Billions]
39.8%
39.3%
2021 2022
Efficiency Ratio
Certificates of Deposit
Money Market/Savings/
Checking
Diners Club International
PULSE
Discover Network
Represents total operating
expense divided by revenue
net of interest expense
$5,449
$4,392
288
267
$2.30
$1.88
Loans
[Billions]
Personal/Other
Student
Credit Card
1.84%
1.82%
2021 2022
2021 2022
2021 2022
2021 2022
Net Principal
Charge-Off Rate
Net Income
[Millions]
Number of Outstanding
Shares
[Millions]
Dividend Per Share
of Common Stock
$17.83
$15.50
43%
$115.56
70
61
31%
$97.83
2021 2022
2021 2022
2021 2022
2021 2022
Diluted Earnings Per
Share of Common Stock
Return on Equity
Stock Price at Fiscal
Year-End
Acceptance Locations
[Millions]
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Annual Shareholders’ Meeting
The 2023 Virtual Annual Meeting of Shareholders of Discover Financial Services
Thursday, May 11, 2023, at 9:00 a.m. CST
Transfer Agent
Computershare
P.O. Box 43078
Providence, RI 02940-3078
Phone: 1-866-258-6590
Corporate Website: computershare.com/investor
Primary Investor Contact
Investor Relations
Phone: 1-224-405-4555
investorrelations@discover.com
Disclosures and Copyright Notices
This Annual Report contains forward-looking statements. You are cautioned not to place undue reliance on forward-
looking statements, which speak only as of the date on which they are made, which reflect management’s estimates,
projections, expectations or beliefs at that time, and which are subject to risks and uncertainties that may cause actual
results to differ materially. For a discussion of certain risks and uncertainties that may affect our future results, please see
“Risk Factors,” “Special Note Regarding Forward-Looking Statements,” “Business—Competition,” “Business—Supervision
and Regulation,” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the
accompanying Annual Report on Form 10-K for the year ended December 31, 2022, which is filed with the SEC and
available at the SEC’s website (www.sec.gov). The Company does not undertake to update or revise forward-looking
statements as more information becomes available.
We own or have rights to use the trademarks, trade names and service marks that we use in conjunction with the operation
of our business, including, but not limited to: Discover ®, PULSE,® Cashback Bonus®, Discover Network and Diners Club
International®. All other trademarks, trade names and service marks included in this Annual Report are the property of
their respective owners.
©2023 Discover Financial Services
Discover.com/company
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
☒
☐
FORM 10-K
(Mark One)
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the year ended December 31, 2022
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from
to
Commission File Number 001-33378
DISCOVER FINANCIAL SERVICES
(Exact name of registrant as specified in its charter)
Delaware
(State or other jurisdiction of incorporation or organization)
36-2517428
(I.R.S. Employer Identification No.)
2500 Lake Cook Road, Riverwoods, Illinois 60015
(Address of principal executive offices, including zip code)
(224) 405-0900
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, par value $0.01 per share
DFS
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes ☐ No ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such
files).
Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting
company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer
Non-accelerated Filer
Accelerated Filer
☒
☐
☐
Smaller Reporting Company
Emerging Growth Company
☐
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation of the effectiveness of its internal control over financial reporting
under Section 404(b) of Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in
the filing reflect the correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation
received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
The aggregate market value of the common equity held by non-affiliates of the registrant on the last business day of the registrant’s most recently
completed second fiscal quarter was approximately $82,497,990,080.
As of February 17, 2023, there were 261,934,442 shares of the registrant’s Common Stock, par value $0.01 per share, outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s definitive proxy statement for its annual stockholders’ meeting to be held on May 11, 2023 are incorporated by reference
in Part III of this Form 10-K.
DISCOVER FINANCIAL SERVICES
Annual Report on Form 10-K for the year ended December 31, 2022
TABLE OF CONTENTS
Part I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
Part II
Item 5.
Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.
Item 9C.
Part III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
Part IV
Item 15.
Item 16.
Business .................................................................................................................................................... 1
Risk Factors .............................................................................................................................................. 26
Unresolved Staff Comments .................................................................................................................... 44
Properties.................................................................................................................................................. 44
Legal Proceedings.................................................................................................................................... 44
Mine Safety Disclosures........................................................................................................................... 44
Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of
Equity Securities ................................................................................................................................... 45
Reserved ................................................................................................................................................... 46
Management’s Discussion and Analysis of Financial Condition and Results of Operations ............. 47
Quantitative and Qualitative Disclosures about Market Risk ............................................................... 74
Financial Statements and Supplementary Data..................................................................................... 77
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............ 139
Controls and Procedures ......................................................................................................................... 139
Other Information .................................................................................................................................... 139
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections ................................................... 139
Directors, Executive Officers and Corporate Governance ................................................................... 140
Executive Compensation ......................................................................................................................... 140
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters .................................................................................................................................................. 140
Certain Relationships and Related Transactions, and Director Independence.................................... 140
Principal Accounting Fees and Services................................................................................................. 140
Exhibits, Financial Statement Schedules ............................................................................................... 141
Form 10-K Summary ............................................................................................................................... 147
Except as otherwise indicated or unless the context otherwise requires, “Discover Financial Services,” “Discover,” “DFS,” “we,” “us,” “our,”
and “the Company” refer to Discover Financial Services and its subsidiaries. See “Item 8 — Financial Statements and Supplementary Data —
Glossary of Acronyms” for terms and abbreviations used throughout the annual report.
We own or have rights to use the trademarks, trade names and service marks that we use in conjunction with the operation of our business,
including, but not limited to: Discover®, PULSE®, Cashback Bonus®, Discover Cashback Checking®, Discover it®, Freeze it®, College Covered® and
Diners Club International®. All other trademarks, trade names and service marks included in this annual report on Form 10-K are the property of their
respective owners.
Part I.
Part I | Item 1.
Business
Introduction
Discover Financial Services (the “Company”) is a digital banking and payment services company. We were
incorporated in Delaware in 1960. We are a bank holding company under the Bank Holding Company Act of 1956 as
well as a financial holding company under the Gramm-Leach-Bliley Act and therefore are subject to oversight,
regulation and examination by the Board of Governors of the Federal Reserve System (the “Federal Reserve”). We
provide digital banking products and services and payment services through our subsidiaries. We offer our customers
credit card loans, private student loans, personal loans, home loans and deposit products. We had $112.1 billion in
loan receivables and $70.5 billion in deposits issued through direct-to-consumer channels and affinity relationships at
December 31, 2022. We also operate the Discover Network, the PULSE network (“PULSE”) and Diners Club
International (“Diners Club”), collectively known as the Discover Global Network. The Discover Network processes
transactions for Discover-branded credit and debit cards and provides payment transaction processing and settlement
services. PULSE operates an electronic funds transfer network, providing financial institutions issuing debit cards on the
PULSE network with access to ATMs domestically and internationally, as well as merchant acceptance throughout the
United States of America (“U.S.”) for debit card transactions. Diners Club is a global payments network of licensees,
which are generally financial institutions, that issue Diners Club branded charge cards and/or provide card acceptance
services.
Available Information
We make available, free of charge through the investor relations page of our internet site www.discover.com, our
annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy statements, Forms 3,
4 and 5 filed by or on behalf of our directors and executive officers, and any amendments to those documents filed with
or furnished to the Securities and Exchange Commission (the “SEC”) pursuant to the Securities Exchange Act of 1934.
These filings are available as soon as reasonably practicable after they are filed with or furnished to the SEC.
In addition, the following information is available on the investor relations page of our internet site: (i) our
Corporate Governance Policies; (ii) our Code of Ethics and Business Conduct; and (iii) the charters of the Audit,
Compensation and Leadership Development, Nominating, Governance and Public Responsibility and Risk Oversight
Committees of our Board of Directors. These documents are also available in print without charge to any person who
requests them by writing or telephoning our principal executive offices: Discover Financial Services, Office of the
Corporate Secretary, 2500 Lake Cook Road, Riverwoods, Illinois 60015, United States of America, telephone number
(224) 405-0900.
Operating Model
We manage our business activities in two segments: Digital Banking and Payment Services. Our Digital Banking
segment includes consumer banking and lending products, specifically Discover-branded credit cards issued to
individuals on the Discover Network and other consumer banking products and services, including private student
loans, personal loans, home loans and deposit products. Our Payment Services segment includes PULSE, Diners Club
and our Network Partners business, which provides payment transaction processing and settlement services on the
Discover Global Network.
We are principally engaged in providing products and services to customers in the U.S. However, we also
receive revenue from sources outside of the U.S., including royalty and licensee revenue from our Diners Club licensees
and network assessment, discount and interchange fees from our network-to-network partners (“Network Alliances”).
For quantitative information concerning our geographic distribution, see Note 4: Loan Receivables to our consolidated
financial statements.
Below are descriptions of the principal products and services of each of our reportable segments. For additional
financial information relating to our business and our operating segments, see Note 22: Segment Disclosures to our
consolidated financial statements.
-1-
Digital Banking
Set forth below are descriptions of the credit cards, private student loans, personal loans, home loans and deposit
products issued by Discover Bank.
Credit Cards
We currently offer and issue credit cards to consumers. Our credit card customers are permitted to “revolve” their
balances and repay their obligations over a period of time and at an interest rate set forth in their cardmember
agreements, which may be either fixed or variable. The interest that we earned on revolving credit card balances
comprised approximately 83% of our total interest income for the year ended December 31, 2022. We also charge
customers other fees as specified in the cardmember agreements. These may include fees for late payments, returned
checks, balance transfer transactions and cash advance transactions.
Our credit card customers’ transactions in the U.S. are processed over the Discover Network. We receive
discount and fee revenue from merchants with whom we have a direct relationship. Where we do not have a direct
relationship with a merchant, we receive interchange and assessment fees from acquirers.
All of our cards offer rewards programs, the costs of which are generally recorded as a reduction of discount and
interchange revenue. See “— Marketing — Rewards / Cashback Bonus” for further discussion of our programs offered.
The following chart* shows the Discover card transaction cycle as processed on the Discover Network:
For information on how we market our credit card loans, see “— Credit Risk Management — Account
Acquisition (New Customers)” and “— Marketing.”
Private Student Loans
Our private student loans are primarily available to students attending eligible non-profit undergraduate and
graduate schools. We also offer parent loans and certain post-graduate loans, including consolidation, bar study and
residency loans. All of our private student loans are unsecured and have terms and conditions that vary by type of
student loan. We encourage students to borrow responsibly and maximize grants, scholarships and other free financial
aid before taking student loans.
Our private student loans feature fixed or variable interest rates with zero origination fees. Customers can elect to
make extra payments to pay their loans off earlier than contractually scheduled without penalty. The loans can feature
potential rewards, such as for earning good grades, and we also offer optional in-school payment features where
students make payments while in school. The standard repayment period is 15 to 20 years, depending on the type of
student loan. Private student loans may include a deferment period, during which interest continues to accrue and
customers are not required to make payments while enrolled in school at least half time as determined by the school.
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This period begins on the date the loan is first disbursed and ends six to nine months (depending on loan type) after the
student ceases to be enrolled in school at least half time. As part of the loan approval process, all of our private student
loans, except for bar study, residency and private consolidation loans, are certified by and disbursed through the
school to ensure students do not borrow more than the cost of attendance less other financial aid.
We market our private student loans primarily through digital channels, direct mail, email and media advertising.
We also work with schools to create awareness of our products with students and their families. Students can apply for
our private student loans online or by telephone and we have dedicated staff within our call centers to service private
student loans. We invite applicants who qualify to apply with a creditworthy cosigner, which may improve the
likelihood of loan approval and a lower interest rate.
Personal Loans
Our personal loans are primarily intended to help customers consolidate existing debt, although they can be used
for other purposes. These loans are unsecured with fixed interest rates, terms and payments, and have zero origination
fees. The repayment period for personal loans is 3 to 7 years and there is no penalty for prepaying any portion of a
personal loan balance. Customers may be subject to late fees if they have not made a minimum payment by the
contractual due date.
We market personal loans primarily through direct mail, digital channels and email. Prospective applicants can
obtain information regarding Discover Personal Loans and complete an application either online or by telephone.
Home Loans
Our home loans are intended for multiple purposes, including mortgage refinance, debt consolidation, home
improvement and other major expenses. These loans are closed-end with fixed interest rates, terms and payments, and
are secured by a first or second lien on a customer’s home. These loans require monthly payment over a 10 to 30-year
term. Customers may elect to make larger than minimum payments without being subject to a prepayment penalty.
Customers do not pay origination fees or third-party costs during the application process or at closing, but they may be
required to reimburse certain third-party costs if the loan is repaid in full within three years. Customers may also be
subject to additional charges, including late fees and returned payment charges.
We market home loans primarily through direct mail, digital channels and email. Prospective applicants can
obtain information and apply online or by telephone.
Deposits
We obtain deposits from consumers directly or through affinity relationships (“direct-to-consumer deposits”).
Additionally, we obtain deposits through third-party securities brokerage firms that offer our deposits to their customers
(“brokered deposits”). Our direct-to-consumer deposit products include savings accounts, certificates of deposit, money
market accounts, IRA savings accounts, IRA certificates of deposit and checking accounts, while our brokered deposit
products include certificates of deposit and sweep accounts. All of our deposits are insured by the Federal Deposit
Insurance Corporation (the “FDIC”) to the maximum permitted by law. We do not pay interest on checking account
balances and instead offer cashback rewards for certain debit card purchases. Certificates of deposit are offered on a
range of tenors from three months through ten years with interest rates that are fixed for the full period. There are
minimum balance requirements to open certificates of deposit and penalties for early withdrawals. There are no
minimum balance requirements to open money market accounts and savings accounts. Money market accounts and
savings accounts have limitations on withdrawal frequency and interest rates on these accounts are subject to change at
any time. Service charges apply to outgoing wire transfers only and availability of funds varies based on type and
method of deposit and other factors.
We market our direct-to-consumer deposit products through the use of digital channels, direct mail, print
materials, email and arrangements with third parties. Customers can generally apply for deposit accounts online or by
telephone. Cashback Debit checking account applications can only be initiated online. For more information regarding
our deposit products, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations —
Liquidity and Capital Resources — Funding Sources — Deposits.”
-3-
Payment Services
Set forth below are descriptions of PULSE, Diners Club and our Network Partners business, which provides
payment transaction processing and settlement services, among other services.
PULSE
Our PULSE network is a leader in debit payments, cash access and account transfers. PULSE links cardholders
served by financial institutions to ATMs and point-of-sale (“POS”) terminals located throughout the U.S., including
cardholders at financial institutions that PULSE has direct relationships and through agreements PULSE has with other
debit networks. PULSE also provides cash access at ATMs internationally.
PULSE’s primary source of revenue is transaction fees charged for switching and settling ATM and debit
transactions initiated through the use of debit cards issued by participating financial institutions. In addition, PULSE
offers a variety of optional products and services that produce income for the network, including signature debit
transaction processing, debit card fraud detection and risk mitigation services and connections to other regional and
national electronic funds transfer networks.
When a financial institution joins the PULSE network, debit cards issued by that institution are eligible to be used
at all of the ATMs and POS debit terminals that participate in the PULSE network and the PULSE mark can be used on
that institution’s debit cards and ATMs. In addition, financial institution participants may sponsor merchants, direct
processors and independent sales organizations to participate in the PULSE POS and ATM debit service. A participating
financial institution assumes liability for transactions initiated through the use of debit cards issued by that institution, as
well as for ensuring compliance with PULSE’s operating rules and policies applicable to that institution’s debit cards,
ATMs and, if applicable, sponsored merchants, direct processors and independent sales organizations.
When PULSE enters into a network-to-network agreement with another debit network, the other network’s
participating financial institutions’ debit cards can be used at terminals in the PULSE network. PULSE does not have a
direct relationship with these financial institutions and the other network bears the financial responsibility for
transactions of those financial institutions’ cardholders and for ensuring compliance with PULSE’s operating rules.
Diners Club
Our Diners Club business maintains a global acceptance network through its relationships with licensees, which
are generally financial institutions. We do not directly issue Diners Club cards to consumers, but grant our licensees the
right to issue Diners Club-branded cards and/or provide card acceptance services. Our licensees pay us royalties for
the right to use the Diners Club brand, which is our primary source of Diners Club revenues. We also earn revenue
from providing various support services to our Diners Club licensees, including processing and settlement of cross-
border transactions. We also provide a centralized service center and technological services to our licensees.
When Diners Club cardholders use their cards outside the host country or territory of the issuing licensee,
transactions are routed and settled over the Diners Club network through its centralized service center. In order to
increase merchant acceptance in certain targeted countries and territories, we work with merchant acquirers to offer
Diners Club and Discover acceptance to their merchants. These acquirers are granted licenses to market the Diners Club
and Discover brands to existing and new merchants. Diners Club cardholders with cards issued by licensees outside of
North America continue to use their cards on the Discover Network in North America and on the PULSE and Diners
Club networks in their card-issuing territory and abroad.
Network Partners Business
We have agreements with a number of financial institutions including financial technology firms, networks or
Network Alliances and commercial service providers for issuance of products or processing of payments on the
Discover Global Network (i.e., Discover Network, PULSE and Diners Club). We refer to these financial institutions,
networks and commercial service providers as “Network Partners.” We may earn merchant discount and acquirer
assessments net of issuer fees paid, in addition to other fees, for processing transactions for Network Partners. We also
leverage our payments infrastructure in other ways, such as business-to-business payment processing.
Our Network Partners business is composed of Network Alliances, technology-enabled partners and our
commercial payments network. Network Alliances allow Discover-enabled cards to be used at other networks’
participating merchants and allow other networks’ participating issuers’ cards to be used at Discover Network
-4-
merchants. Our commercial payments network facilitates transactions and business-to-business payments between
buyers and suppliers using the existing payment infrastructure of Discover Network.
The following chart* shows an example of a Network Partners transaction cycle:
* * *
The discussion below provides additional detail concerning the supporting functions of our two segments. The
credit card, private student loan, personal loan, home loan and deposit products issued through our Digital Banking
segment require significant investments in consumer portfolio risk management, marketing, customer service and related
technology. The operation of our Payment Services segment requires that we invest in the technology to manage risk
and service network partners, merchants and merchant acquirer relationships. We also make strategic investments in
payment services entities to support our Payment Services segment.
Credit Risk Management
Credit risk refers to the risk of loss arising from borrower default when borrowers are unable or unwilling to meet
their financial obligations to us. For all loan types, we have established a credit policy and limits that are designed to
manage our exposure to credit risk. Our credit risk arising from consumer lending products is generally highly
diversified across millions of accounts without significant individual exposures. We manage credit risk primarily based
on customer segments and product types. See “— Risk Management” for more information regarding how we define
and manage our credit and other risks.
Account Acquisition (New Customers)
We acquire new credit card customers through direct mail, internet, media advertising, merchant or partner
relationships, or through unsolicited individual applications. We also acquire new private student loan, personal loan
and home loan customers through similar channels. In all cases we have a rigorous process for screening applicants.
Our credit risk management and marketing teams use proprietary analytical tools to match our product offerings
with customer needs and identify creditworthy prospective customers. We consider the prospective customer’s financial
condition and stability, as well as ability and willingness to pay.
We assess the creditworthiness of each consumer loan applicant by evaluating an applicant’s credit information
provided by credit bureaus and information from other sources. The assessment is performed using our credit scoring
systems, both externally developed and proprietary. For our unsecured lending products, we also use experienced
credit underwriters to supplement our automated decision-making processes. For our home loan products, experienced
credit underwriters must review and approve each application.
-5-
Upon approval of a customer’s application for one of our lending products, we assign a specific annual
percentage rate using an analytically driven pricing framework that simultaneously provides competitive pricing for
customers and seeks to maximize revenue on a risk-adjusted basis. For our credit card loans, we also assign a credit
line based on risk level and expected return.
Portfolio Management (Existing Customers
The revolving nature of our credit card loans requires that we regularly assess the credit risk exposure of such
accounts. This assessment uses the individual’s Discover account performance information as well as information from
credit bureaus. We utilize statistical evaluation models to support the measurement and management of credit risk. At
the individual customer level, we use custom risk models together with more generally available industry models as an
integral part of the credit decision-making process. Depending on the duration of the customer’s account, risk profile
and other performance metrics, the account may be subject to a range of account management treatments, including
transaction authorization limits and increases or decreases on credit limits.
Customer Assistance
We provide our customers with a variety of tools to proactively manage their accounts, including email, text
message, push reminders and publicly accessible web pages dedicated to customer education, as further discussed
under the heading “— Customer Service.” These tools are designed to limit a customer’s risk of becoming delinquent.
When a customer’s account becomes delinquent or is at risk of becoming delinquent, we employ a variety of strategies
to assist customers in preventing delinquency or returning delinquent accounts to current status.
All monthly billing statements of accounts with past due amounts include a request for payment of such amounts.
Customer assistance personnel generally initiate contact with customers within 30 days after any portion of their
balance becomes past due. The nature and the timing of the initial contact are determined by a review of the customer’s
prior account activity and payment habits.
We reevaluate our collection efforts and consider the implementation of other techniques as a customer becomes
increasingly delinquent. We limit our exposure to delinquencies through controls within our process for authorizing
transactions and credit limits and criteria-based account suspension and revocation. In situations involving customers
with financial difficulties, we may enter into arrangements to extend or otherwise change payment schedules, lower
interest rates and/or waive fees to aid customers in returning to current status on their obligations to us. For more
information see Note 4: Loan Receivables to our consolidated financial statements.
Marketing
Our marketing group works closely with credit risk management to provide key functions to acquire new
customers and enhance our relationships with existing customers. These key functions include product development,
Cashback Bonus and other rewards programs management, protection product management, and brand and
advertising management.
Product Development
To attract and retain customers and merchants, we continue to develop new programs, features and benefits and
market them through various channels, including television, radio, mail and digital. Marketing efforts may promote
various features including, but not limited to, no annual fee, Cashback Bonus and promotional offers, as well as various
free benefits such as Online Privacy Protection, FICO Credit Score, Freeze it, Spend Analyzer and Social Security
Number Alerts. By developing an extensive prospect database, using credit bureau data and using a customer contact
strategy and management system, we continuously develop our modeling and customer engagement capabilities that
helps optimize the product, pricing and channel selection.
Rewards / Cashback Bonus
Our cardmembers use several card products, all with no annual fee, that allow them to earn their rewards based
on their purchases, which can be redeemed in any amount at any time, in general as set forth below.
• Discover it card offers a 5% Cashback Bonus in categories that change each quarter, which customers must
activate each quarter, up to a quarterly maximum and a 1% Cashback Bonus on all other purchases.
-6-
• Discover it Chrome card offers a 2% Cashback Bonus at gas stations and restaurants on up to $1,000 in
combined purchases each quarter and a 1% Cashback Bonus on all other purchases.
• Discover it Miles card offers 1.5 miles for every dollar spent on purchases.
• Discover it Business card, which we no longer offer for new accounts, offers a 1.5% Cashback Bonus on all
purchases.
• Discover More card, which we no longer offer for new accounts, offers a 5% Cashback Bonus in categories
that change each quarter, which customers must activate each quarter, up to a quarterly maximum.
Customers earn a full 1% after they make $3,000 in purchases annually, based on their anniversary date,
and 0.25% on their first $3,000 and all wholesale and discount store purchases.
Protection Products
We currently sell Identity Theft Protection and we service and maintain existing enrollments of the Payment and
Wallet Protection products detailed below for our credit card customers.
•
•
Identity Theft Protection includes an initial credit report, credit bureau report monitoring at the three major
credit bureaus, alerts to customers when key changes to their credit bureau files are made, monitoring that
notifies a customer if their personal identifying information is illegally shared on the dark web, identity theft
insurance of up to $1,000,000 to cover certain expenses due to identity theft and access to knowledgeable
professionals who can help resolve issues.
Payment Protection allows customers to suspend their minimum payments due for up to two years, depending
on the qualifying event and product level, when certain qualifying life events occur. While on this benefit,
customers have no minimum monthly payment and are not charged interest, late fees or other product fees.
This product covers various events, such as unemployment, disability, Federal or State disasters and other life
events, such as marriage or the birth of a child. Depending on the product level and availability under state
laws, outstanding balances up to $10,000 or $25,000, are cancelled in the event of death.
• Wallet Protection offers convenience if a customer’s wallet is lost or stolen, including requesting cancellation
and replacement of the customer’s credit and debit cards, monitoring the customer’s credit bureau reports at
the three major credit bureaus for 180 days and alerting them to key changes to their credit files, and
providing up to $100 to replace the customer’s wallet or purse.
Brand and Advertising Management
We maintain a full-service marketing department charged with delivering integrated mass and direct
communications to foster customer engagement with our products and services. We also leverage strategic partnerships
and sponsorship properties such as the NHL and the Big Ten Conference to help drive loan growth. Our brand team
utilizes consumer insights and market intelligence to define our mass communication strategy, create multi-channel
advertising messages and develop marketing partnerships with sponsorship properties. This work is performed in-house
as well as with a variety of external agencies and vendors.
Customer Service
Our credit card customers have the option to manage their accounts online via Discover.com, through Discover
Mobile applications and by calling our U.S.-based customer service personnel. Our digital solutions offer a range of
benefits, which includes, but is not limited to, the following:
• Access to overall credit health tools such as Credit Scorecard, Freeze it, Social Security Number Alerts and
New Account Alerts;
• Customer service via multiple communication channels, including 24/7 customer service by telephone and
messaging; and
•
Proactive notifications via email, text messaging and in-app messaging for monitoring transaction activity
and account security.
Our private student loan, personal loan, home loan and deposit product customers can utilize our online account
services to manage their accounts and to use interactive tools and calculators.
-7-
Processing Services
Our processing services cover four functional areas: card personalization, print/mail, remittance processing and
item processing. Card personalization is responsible for the mailing of credit and debit cards for new accounts,
replacements and reissues. Print/mail specializes in statement and letter printing and mailing. Remittance processing
handles account payments and physical check processing. Item processing handles hard-copy forms and electronic
documents received through fax and mobile channels, including bank deposits, credit disputes and general
correspondence, among other items.
Fraud Prevention
We monitor our customers’ accounts to help prevent, detect, investigate and resolve fraud. Our fraud prevention
processes are designed to protect the security of cards, applications and accounts in a manner consistent with our
customers’ needs to easily acquire and use our products. Prevention systems monitor the authorization of application
information, verification of customer identity, sales, processing of convenience and balance transfer checks and
electronic transactions.
Each credit and debit card transaction is subject to screening, authorization and approval through externally
developed and proprietary POS decision systems. We use a variety of techniques that help identify and halt fraudulent
transactions, including machine-learning models, rules-based decision-making logic, report analysis, data integrity
checks and manual account reviews. We manage accounts identified by the fraud detection system through technology
that integrates fraud prevention and customer service. Strategies are subject to regular review and enhancement to
enable us to respond quickly to changing conditions as well as to protect our customers and our business from
emerging fraud activity.
Discover Global Network Operations
We support our merchants through a merchant acquiring model that includes direct relationships with large
merchants in the U.S. and arrangements with merchant acquirers generally for small- and mid-size merchants.
Additionally, Discover Network cards are widely accepted and acceptance continues to grow in a number of countries
around the world on the Diners Club network, or through reciprocal acceptance arrangements made with international
payment networks (i.e., Network Alliances).
We maintain direct relationships with most of our large merchant accounts, which enables us to benefit from joint
marketing programs and opportunities and to retain the entire discount revenue from the merchants. The terms of our
direct merchant relationships are governed by merchant services agreements. These agreements are also accompanied
by additional program documents that further define our network functionality and requirements, including operating
regulations, technical specifications and dispute rules. To enable ongoing improvements in our network’s functionality
and in accordance with industry convention, we publish updates to our program documents on a semi-annual basis.
Discover Global Network services the majority of its small- and mid-size merchant portfolios through third-party
merchant acquirers to allow such acquirers to offer a comprehensive payments processing package to such merchants.
Merchants also can apply to our merchant acquirer partners directly to accept Discover Global Network cards through
the acquirers’ integrated payments solutions. Merchant acquirers provide merchants with consolidated servicing for
Discover, Visa and MasterCard transactions, resulting in streamlined statements and customer service for merchants and
reduced costs for us. These acquirer partners also perform credit evaluations and screen applications against
unacceptable business types and the Office of Foreign Asset Control Specifically Designated Nationals list.
The Discover Global Network operates systems and processes that seek to ensure data integrity, prevent fraud
and ensure compliance with our operating regulations. Our systems evaluate incoming transaction activity to identify
abnormalities that require investigation and fraud mitigation. Designated Discover Global Network personnel are
responsible for validating compliance with our operating regulations and law, including enforcing our data security
standards and prohibitions against illegal or otherwise unacceptable activities. Discover Global Network is a founding
and current member of the Payment Card Industry Security Standards Council, LLC (the “Council”) and is working to
expand the adoption of the Council’s security standards globally for merchants and service providers that store, transmit
or process cardholder data.
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Technology
We provide technology systems processing through a combination of owned and hosted data centers and the use
of third-party vendors. These data centers support our payment networks, provide customers with access to their
accounts and manage transaction authorization and settlement, among other functions. The Discover Global Network
works with a number of vendors to maintain our connectivity in support of POS authorizations. This connectivity also
enables merchants to receive timely payment for their Discover Global Network card transactions.
Our approach to technology development and management involves both third-party and in-house resources.
We use third-party vendors for technology services (e.g., cloud, telecommunications, hardware and operating systems)
as well as for processing and other services for our digital banking and payment services businesses. We subject each
vendor to a formal approval process, which includes, among other things, a security assessment, to ensure that the
vendor can assist us in maintaining a cost-effective, reliable and secure technology platform. We use our in-house
resources to build, maintain and oversee some of our technology systems. We believe this approach enhances our
operations and improves cost efficiencies.
Seasonality
In our credit card business, we experience fluctuations in transaction volumes and the level of loan receivables as
a result of higher seasonal consumer spending and payment patterns around the winter holidays, summer vacations
and back-to-school periods. In our private student loan business, our loan disbursements peak at the beginning of a
school’s academic semester or quarter. Although there is a seasonal impact on transaction volumes and the levels of
credit card and private student loan receivables, seasonal trends have not caused significant fluctuations in our results of
operations or credit quality metrics between quarterly and annual periods.
Revenues in our Diners Club business are generally higher in the first half of the year as a result of Diners Club’s
tiered pricing system where licensees qualify for lower royalty rate tiers as cumulative volume grows during the course
of the year.
Competition
The consumer financial services business is highly competitive. We compete with other consumer financial
services providers, including non-traditional providers such as financial technology firms and payment networks, based
on several factors, including brand, reputation, customer service, product and service offerings, incentives, pricing, e-
commerce and digital wallet participation, and other terms. Our credit card business also competes on the basis of
reward programs and merchant acceptance. We compete for accounts and utilization with cards issued by other
financial institutions (including American Express, Bank of America, JPMorgan Chase, Capital One and Citibank) and,
to a lesser extent, businesses that issue their own private label cards or otherwise extend credit to their customers. In
comparison to our largest credit card competitors, our strengths include no annual fees, cash rewards, conservative
portfolio management and strong, 100% U.S.-based customer service. Competition based on rewards and other card
features and benefits continues to be strong. Our private student loan product competes for customers with Sallie Mae
and Citizens Bank, as well as other lenders that offer private student loans. Our personal loan product competes for
customers primarily with financial institutions (including Citibank and American Express) and non-traditional lenders
(including Lending Club and Upstart). Our home loan product faces competition primarily from national and regional
mortgage lenders.
Our credit card receivables continue to represent a majority of our receivables. The credit card business is highly
competitive. Some of our competitors offer a wider variety of financial products than we do, which may position them
better among customers who prefer to use a single financial institution to meet all of their financial needs. Some of our
competitors enjoy greater financial resources, diversification and scale than we do and are therefore able to invest
more in initiatives and technology to attract and retain customers, such as advertising, targeted marketing, account
acquisitions and pricing offerings in interest rates, annual fees, reward programs and low-priced balance transfer
programs. In addition, some of our competitors have assets such as branch locations and co-brand relationships that
may help them compete more effectively. Another competitive factor in the credit card business is the increasing use of
debit cards as an alternative to credit cards for purchases.
Because most domestically-issued credit cards, other than those issued on the American Express network, are
issued on the Visa and MasterCard networks, most other card issuers benefit from the dominant market share of Visa
and MasterCard. The former exclusionary rules of Visa and MasterCard limited our ability to attract merchants and
credit and debit card issuers, contributing to Discover not being as widely accepted in the U.S. as Visa and
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MasterCard. Merchant acceptance of the Discover card has increased in the past several years, both in the number of
merchants enabled for acceptance and the number of merchants actively accepting Discover. We continue to make
investments in expanding Discover and Diners Club acceptance in key international markets where an acceptance gap
exists.
In our payment services business, we compete with other networks for volume and to attract network partners to
issue credit, debit and prepaid cards on the Discover, PULSE and Diners Club networks. We generally compete on the
basis of customization of services and various pricing strategies, including incentives and rebates. We also compete on
the basis of issuer fees, fees paid to networks (including switch fees), merchant acceptance, network functionality,
customer perception of service quality, brand image, reputation and market share. The Discover and Diners Club
networks’ primary competitors are Visa, MasterCard and American Express. PULSE’s network competitors include
Visa’s Interlink, MasterCard’s Maestro and First Data’s STAR. American Express is a particularly strong competitor to
Diners Club as both cards target international business travelers. As the payments industry continues to evolve, we are
also facing ongoing competition from financial technology firms and alternative payment solutions, which leverage new
technologies and a customer’s existing deposit and credit card accounts and bank relationships to create payment or
other fee-based solutions.
In our direct-to-consumer deposits business, we have acquisition and servicing capabilities similar to other large
banks, including Ally, American Express, Barclays, Capital One, Goldman Sachs, Synchrony and USAA. We compete
with banks and credit unions that source deposits through branch locations and direct channels. We seek to
differentiate our deposit product offerings on the basis of brand reputation, digital experience, customer service and
value.
For more information regarding the nature of the risks we face in connection with the competitive environment for
our products and services, see “Risk Factors — Strategic Business Risk.”
Intellectual Property
We use a variety of methods, such as trademarks, patents, copyrights and trade secrets, to protect our intellectual
property. We also place appropriate restrictions on our proprietary information to control access and prevent
unauthorized disclosures. Our Discover, PULSE and Diners Club brands are important assets and we take steps to
protect the value of these assets and our reputation.
Human Capital
The success of our business is highly dependent on attracting, retaining and developing employees with the
necessary skills and experience to support our customers, our business and our strategy. We employed approximately
20,200 individuals at December 31, 2022, which consisted primarily of full-time employees in the U.S. Additionally,
we employ 100% of our customer service agents within the U.S., which we believe offers a distinct competitive
advantage.
Our purpose-driven, people-first culture and human capital management strategy is built on a foundational set of
core values and Discover Behaviors and powered by significant investments in employee learning and development,
market-competitive compensation and benefits and diversity, equity and inclusion (“DE&I”). One place we see the
results from our human capital strategy is in our consistently high levels of employee engagement, which we measure
through employee surveys.
Employee Learning and Development
Career and skill development are important components of our talent management system. In addition to on-the-
job coaching and training, we provide a range of internal professional and leadership development programs that help
our employees build better teams and develop the skills to advance their careers. For example, employees can access
continuing education courses that cover a variety of subjects through our training and development platform.
Additionally, we support our employees’ educational goals through programs that can reimburse up to 100% of tuition
at certain schools.
Market-Competitive Compensation and Benefits
We offer a market-competitive compensation and benefits package to attract, retain and motivate highly
qualified and diverse talent. We designed our compensation and benefits package using a pay-for-performance
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philosophy to reward the achievement of our financial and strategic performance goals as well as individual
performance. Our total compensation and benefits package for U.S. employees includes competitive holiday and
flexible paid-time-off; a 401(k) retirement savings plan with matching and company contributions that can total up to
8% of an employee’s wages per year; subsidized medical, dental, vision, disability and supplemental life insurance;
paid parental and caregiver leave; adoption and surrogacy assistance; and an employee assistance program, among
other benefits.
Diversity, Equity and Inclusion
DE&I is a competitive differentiator for companies and something that we continue to advance at Discover. At
December 31, 2022, our U.S.-based employee population was composed of 64% Women and 44% People of Color,
including 12% who self-identify as Asian, 13% as Hispanic and 15% as Black. Our workforce diversity either meets or
exceeds the workforce availability in each of the metropolitan areas where we have locations.
Our Executive Committee and Board of Directors regularly review our DE&I strategy and progress. Our VP, Chief
Diversity Officer leads our DE&I office, which manages the development, implementation and monitoring of our
enterprise-wide DE&I strategies, programs, initiatives and policies. We strive to incorporate our DE&I principles
throughout our human capital management processes, including talent acquisition, learning and development,
employee relations, performance management and total rewards (including pay equity).
Pay Equity
We seek to pay our employees fairly for their work and we regularly monitor our performance, addressing pay-
equity discrepancies or issues as appropriate. We regularly benchmark roles and compensation data to help ensure
internal pay equity. We partner with an independent, third-party consultant to conduct a company-wide pay equity
analysis that considers race, ethnicity and gender. We use this analysis to identify groups with pay discrepancies,
understand the underlying drivers and implement best practices to address inequity. Based on our most recent review
using this approach, women and minorities at Discover earn, on average, between $0.99 and $1.03 for every $1
earned by men and non-minorities after accounting for factors such as role, tenure and geography.
Employee Engagement
Discover has consistently been recognized as a top place to work for its inclusivity and quality of the workplace,
including the 100 Best Large Workplaces for Women as recognized by Fortune in 2022. We believe that a key to our
employee strategy is establishing and maintaining employee engagement. We create, drive, and improve engagement
through our actions and policies. In our most recent employee survey conducted in the fourth quarter of 2022, 87% of
employees recommended Discover as a great place to work, which places Discover among the top 10% of all
companies surveyed by Glint.
Risk Management
Our business exposes us to strategic, credit, market, liquidity, operational, compliance and legal risks. We use an
enterprise-wide risk management framework to identify, measure, monitor, manage and report risks that affect or could
affect the achievement of our strategic, financial and other objectives.
Enterprise Risk Management Principles
Our enterprise risk management philosophy is expressed through five key principles that guide our approach to
risk management: Comprehensiveness, Accountability, Independence, Defined Risk Appetite and Transparency.
Comprehensiveness
We seek to maintain a comprehensive risk management framework for managing risk enterprise-wide, including
policies, standards, risk management processes, monitoring and testing and reporting. Our framework is designed to
be comprehensive with respect to our business units and their control and support functions, and across all risk types.
Accountability
We structure accountability across three lines of defense along the principles of risk management execution,
oversight and independent validation. As the first line of defense, our business units seek to achieve business objectives
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while identifying and managing risks that arise from day-to-day operations as well as those driven by change. The
principles apply across all businesses and risk types and guide the definition of specific roles and responsibilities.
Independence
Our second and third lines of defense operate independently of the business units. The second line of defense
includes our corporate risk management (“CRM”) department, which is led by our Chief Risk Officer (“CRO”), who is
appointed by our Board of Directors. The CRM department (i) oversees the establishment of enterprise-level risk
management standards and policies; (ii) oversees the processes that are designed to be consistent with the size and
complexity of our business, industry practices and applicable legal and regulatory requirements; and (iii) independently
test business units’ compliance with applicable regulatory requirements. The CRO is accountable for providing our
Board of Directors and executive management with an independent perspective on: the risks to which we are exposed;
how well management is identifying, assessing and managing risk; and the capabilities we have in place to manage
risks across the enterprise. Our internal audit department, as the third line of defense, performs periodic, independent
reviews and tests compliance with risk management policies, procedures and standards across our Company. It also
periodically reviews the design and operating effectiveness of our risk management program and processes, including
the independence and effectiveness of our CRM function, and reports the results to our Audit Committee of the Board of
the Directors (“Audit Committee”) and, where appropriate, the Risk Oversight Committee of the Board of Directors
(“Risk Oversight Committee”).
Defined Risk Appetite
We operate within a risk appetite framework approved by our Board of Directors, which guides an acceptable
level of risk-taking relative to desired financial returns, strategic goals and other stakeholder objectives. To that end,
limits and escalation thresholds are set consistent with the risk appetite approved by our Board of Directors.
Transparency
We seek to provide transparency of exposures and outcomes, which is core to our risk culture. We provide this
risk transparency through our risk committee structure and standardized processes for escalating issues and reporting.
This is accomplished at several levels within the organization, including quarterly meetings held by our Risk Committee
and quarterly reports to the Risk Oversight and Audit Committees of the Board of Directors, as well as regular reporting
to our Risk sub-committees commensurate with the needs of our businesses. Further, our CRO is a member of our
Executive Committee.
Enterprise Risk Management Governance Structure
Our governance structure is based on the principle that each line of business is responsible for managing risks
inherent in its business with appropriate oversight from our senior management and Board of Directors. Various
committees are in place to oversee the management of risks across our business. We seek to apply operating principles
consistently to each committee. These operating principles are detailed in committee charters, which are approved by its
parent committee. Our bank subsidiary has its own risk governance, compliance, auditing and other requirements. Our
risk governance framework is designed such that bank-level risk governance requirements are satisfied as well.
Board of Directors
Our Board of Directors (i) approves certain risk management policies; (ii) approves our capital targets and goals;
(iii) approves our risk appetite framework; (iv) monitors our strategic plan; (v) appoints our CRO and other risk
governance function leaders, as appropriate; (vi) receives reports on any exceptions to the Enterprise Risk Management
policy; and (vii) receives and reviews regulatory examination reports. The Board of Directors receives reports from the
Audit Committee and Risk Oversight Committee on risk management matters and from the Compensation and
Leadership Development Committee (“CLDC”) on risks associated with compensation and leadership development.
Risk Oversight Committee of our Board of Directors
Our Risk Oversight Committee is responsible for overseeing our risk management policies and the operations of
our enterprise-wide risk management framework and our capital planning and liquidity risk management activities. The
Committee is responsible for, among other things, (i) approving and periodically reviewing our risk management
policies; (ii) overseeing the operation of our policies, standards and procedures for establishing our risk management
governance, risk management procedures and risk-control infrastructure; (iii) overseeing the operation of processes and
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systems for implementing and monitoring compliance with such policies and procedures; (iv) reviewing and making
recommendations to the Board of Directors, as appropriate, regarding our risk management framework, key risk
management policies and our risk appetite and tolerance; (v) receiving and reviewing regular reports from our CRO on
risk management deficiencies and significant risks, the status of and changes to risk exposures, policies, procedures and
practices and the steps management has taken to monitor and control risk exposures; (vi) receiving reports on
compliance with our risk appetite and limit structure and risk management policies, procedures and controls; and (vii)
sharing information, liaising and meeting in joint session with the Audit Committee (which it may do through the Chairs
of the Committees) as necessary or desirable to help ensure that the committees have received the information necessary
to permit them to fulfill their duties and responsibilities with respect to oversight of risk management matters.
Audit Committee of our Board of Directors
With respect to the enterprise risk management framework, our Audit Committee’s responsibilities include the
following: (i) discussing policies with respect to risk assessment and management; (ii) receiving and reviewing reports
from our CRO and other members of management as the Committee deems appropriate on the guidelines and policies
for assessing and managing our exposure to risks, the corporation’s major financial risk exposures and the steps
management has taken to monitor and control such exposures; (iii) receiving and reviewing reports from management
with respect to the Company’s compliance with applicable legal and regulatory requirements; and (iv) sharing
information and liaising with the Risk Oversight Committee as necessary or desirable to help ensure that the committees
have received the information necessary to permit them to fulfill their duties and responsibilities with respect to oversight
of risk management matters.
Compensation and Leadership Development Committee of our Board of Directors
Our CLDC is responsible for overseeing risk management associated with our compensation and leadership
development practices. The Committee receives reporting regarding our compensation practices and evaluates whether
these practices encourage excessive risk-taking. As a part of its reviews, the Committee considers input from our CRO
and takes into account risk outcomes. The CLDC receives reporting regarding talent management practices and
evaluates risks associated with leadership development and succession planning.
Risk Committee
Our Risk Committee is an executive management-level committee that establishes and oversees a comprehensive
enterprise risk management program, which includes (i) providing a regular forum for representatives of our different
functional groups to identify and discuss key risk issues and to recommend to senior management actions that should be
taken to manage the level of risk taken by the business lines; (ii) establishing and overseeing an enterprise-wide
approach to risk management through the development of our Enterprise Risk Management Policy and the associated
oversight framework for the identification, measurement, monitoring, management and reporting of enterprise risk; (iii)
communicating our risk appetite and philosophy, including establishing limits and thresholds for managing enterprise-
wide risks; and (iv) reviewing, on a periodic basis, our aggregate enterprise-wide risk exposures and the effectiveness
of risk identification, measurement, monitoring, management and reporting policies and procedures and related
controls within the lines of business.
Our Risk Committee has formed and designated a number of sub-committees to assist it in carrying out its
responsibilities. These sub-committees, made up of representatives from senior levels of management, escalate issues to
our Risk Committee as guided by escalation thresholds. These risk management sub-committees include the Discover
Bank Credit Committee, Asset/Liability Management Committees (Discover Financial Services and Discover Bank), the
Counterparty Credit Committee, the New Initiatives Committee, the Operational Risk Committee, the Capital Planning
Committee, the Compliance Committee, the Technology and Information Risk Committee, the Challenge Committee, the
Resolution Planning Committee and the Human Resources Risk Committee.
Chief Executive Officer
The Chief Executive Officer (“CEO”) is ultimately responsible for risk management within our Company. In that
capacity, the CEO establishes a risk management culture throughout our Company and ensures that businesses operate
in accordance with this risk culture.
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Business Unit Heads
Our business unit heads are responsible for managing risk associated with pursuit of their strategic, financial and
other business objectives. Business unit heads are responsible for (i) complying with all risk limits and risk policies; (ii)
identifying and documenting risks and implementing appropriate controls; (iii) understanding and managing the overall
level of risk in their organization, including the impact of the risks being accepted; (iv) explicitly considering risk when
developing strategic plans, budgets and new products, (v) implementing appropriate controls when pursuing business
strategies and objectives; (vi) ensuring business units test and implement business unit processes, controls and
monitoring to support corporate model risk management standards such as documentation standards and reporting
standards; (vii) coordinating with CRM to produce relevant, sufficient, accurate and timely risk reporting that is
consistent with the processes and methodology established by CRM; (viii) ensuring sufficient financial resources and
qualified personnel are deployed to control the risks inherent in the business activities; and (ix) designating, in
consultation with the CRO, a Business Risk Officer to assist with the above.
Chief Risk Officer
As a member of our senior management team, the CRO chairs our Risk Committee. In addition, the CRO has
oversight responsibility to establish the CRM function with capabilities to exercise its mandate across all risk categories.
Our CRO reports directly to our Risk Oversight Committee and administratively to the CEO. Our CRO provides our
Board of Directors and executive management with an independent perspective on (i) the risks to which our Company is
exposed; (ii) how well management is identifying, assessing and managing risk; and (iii) the capabilities our Company
has in place to manage risks across the enterprise.
Corporate Risk Management
The CRM department is led by the CRO and supports business units by providing objective oversight of our risk
profile to help ensure that risks are managed, aggregated and reported to our Risk Committee, our Risk Oversight
Committee and our Audit Committee. The CRM department participates in our Risk Committee and sub-committee
meetings to provide an enterprise-wide perspective on risk, governance matters, policies and risk thresholds. The CRM
department includes, but is not limited to, teams that are responsible for oversight of enterprise, operational, consumer
credit, counterparty credit, market, liquidity, compliance, Bank Secrecy Act/anti-money laundering, third-party and
business technology and information security risk, as well as model validation and risk testing functions.
Credit Risk Management
Credit Risk Management is responsible for (i) developing, validating and implementing credit policy criteria and
predictive loan origination and servicing models in order to optimize the profitability of our lending activities; (ii)
ensuring adherence to our credit risk policies and approval limits, and that departmental policies, procedures and
internal controls are consistent with our defined standards; (iii) ensuring that we manage credit risk within approved
limits; and (iv) monitoring performance for both new and existing consumer loan products and portfolios.
Legal Organization
The legal organization plays a significant role in managing our legal risk by, among other things, identifying,
interpreting and advising on legal and regulatory risks. The CRM department collaborates and coordinates closely with
the legal organization. Our legal organization participates in meetings of the Risk Committee and the sub-committees of
the Risk Committee in order to advise on legal and compliance risks and to inform the committees of any relevant
legislative and regulatory developments. Further, our Chief Legal Officer is a member of our Executive Committee.
Internal Audit Department
Our internal audit department performs periodic, independent reviews and testing of compliance with risk
management policies and standards across our Company, as well as assessments of the design and operating
effectiveness of these policies and standards. The internal audit department also validates that risk management controls
are functioning as intended by reviewing and evaluating the design and operating effectiveness of the CRM program
and processes, including the effectiveness of the CRM function. The results of such reviews are reported to our Audit
Committee and Risk Oversight Committee.
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Risk Categories
We are exposed to a broad set of risks in the course of our business activities due to both internal and external
factors, which we segment into seven major risk categories. The first six are defined to be broadly consistent with
guidance published by the Federal Reserve and the Basel Committee on Banking Supervision (“BCBS”): credit (consumer
and counterparty), market, liquidity, operational, compliance and legal risk. We recognize the seventh, strategic risk, as
a separate risk category. We evaluate the potential impact of a risk event on our Company by assessing the financial
impact, the impact to our reputation, the legal and regulatory impact and the client/customer impact. In addition, we
have established various policies to help govern these risks.
Credit Risk
Our credit risk arises from the potential that a borrower or counterparty will fail to perform on an obligation. Our
credit risk includes consumer credit risk and counterparty credit risk. Consumer credit risk is primarily incurred by
Discover Bank through the issuance of (i) unsecured credit including credit cards, private student loans and personal
loans and (ii) secured credit including deposit secured credit cards and home loans. Counterparty credit risk is incurred
through a number of business-facing activities including payment network settlement, certain marketing and incentive
programs, asset/liability management, guarantor and insurance relationships and strategic investments.
Market Risk
Market risk is the risk to our financial condition resulting from adverse movements in market rates or prices, such
as interest rates, foreign exchange rates, credit spreads or equity prices. Given the nature of our business activities, we
are exposed to various types of market risk; in particular interest rate risk, foreign exchange risk and other risks that
arise through the management of our investment portfolio. Interest rate risk is more significant relative to other market
risk exposures and results from potential mismatches in the repricing term of assets and liabilities (yield curve risk) and
volatility in reference rates used to reprice floating-rate structures (basis risk). Foreign exchange risk is primarily
incurred through exposure to currency movements across a variety of business activities and is derived, specifically,
from the timing differences between transaction authorizations and settlement.
Liquidity Risk
Liquidity risk is the risk that we will be unable to meet our obligations as they become due because of an inability
to liquidate assets or obtain adequate funding, or an inability to easily unwind or offset specific exposures without
significantly lowering market prices because of inadequate market depth or market disruptions.
Operational Risk
Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and
systems or from external events. Operational risk is inherent in all our businesses. Operational risk categories
incorporate all of the operational loss event-type categories set forth by the BCBS, which include the following: (i)
internal fraud; (ii) external fraud; (iii) employment practices and workplace safety; (iv) clients, products and business
practices; (v) damage to physical assets; (vi) business disruption and system failures; and (vii) execution, delivery and
process management.
One of our key operational risks is information security, which includes cybersecurity. Our information security
program is led by our Chief Information Security Officer and overseen by our Technology and Information Risk
Committee. The program is designed to safeguard the confidentiality, integrity and availability of information assets.
We continuously monitor the cyber threat landscape, internal threats and technological changes to ensure controls are
in place to mitigate risks to the organization and our customers. In concert with our lines of business and corporate
functions, our enterprise-wide incident management framework enables us to manage risk mitigation activities that stem
from incidents - including governance structure and organization, an incident management program, incident
management and escalation principles, requirements for testing and exercising the program, risk management
principles and external reporting guidance.
Compliance Risk
Compliance risk is the risk of material financial loss, damage to reputation or negative impact on business
strategies that Discover Financial Services and its subsidiaries may suffer as a result of its failure to comply with laws,
regulations, rules and key internal policies applicable to the activities of our Company. Compliance risk exposures are
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actively and primarily managed by our business units in conjunction with our Compliance department. Our compliance
program governs the management of compliance risk and includes oversight by our Risk Committee and Compliance
Committee.
Legal Risk
Legal risk arises from the potential that unenforceable contracts, lawsuits or adverse judgments can disrupt or
otherwise negatively affect our operations or condition. These risks are inherent in all of our businesses. Legal risk
exposures are primarily managed by our business units in conjunction with our legal organization. Our Risk Committee
and Compliance Committee oversee our legal risk management. Specifically, the legal organization is responsible for
providing advice, interpreting and identifying developments regarding laws, regulations, regulatory guidance and
litigation and setting standards for communicating relevant changes to corporate compliance, the business and internal
audit. The legal organization also identifies and communicates legal risk associated with new products and business
practices.
Strategic Risk
Strategic risk is the risk that our strategies and the execution of those strategies do not produce the desired
outcome, resulting in a negative impact on our enterprise value. This risk can be driven by internal and external factors,
including (i) our business model, market position, selection of strategies and execution of those strategies and (ii)
competitor strategies, emergence of new competitors, emergence of new technologies, changing consumer preferences
or other market factors.
Our Risk Committee actively manages strategic risk by monitoring our risk appetite and key risk indicators
(“KRIs”), identifying and providing oversight of key risks associated with our business strategies, and working with our
Risk Oversight Committee and Board of Directors to identify and manage top strategic risks. Our business units take on
and are accountable for managing strategic risk in pursuit of their objectives.
Enterprise Risk Management Framework
Our enterprise risk management principles are executed through a risk management framework that is based
upon industry standards for managing risk and controls. While the detailed activities vary by risk type, there are
common process elements that apply across risk types. We seek to apply these elements consistently in the interest of
effective and efficient risk management. This framework seeks to link risk processes and infrastructure with the
appropriate risk oversight to create a risk management structure that raises risk awareness, reduces impact of potential
risk events, improves business decision-making and increases operational efficiency.
Risk Identification
We seek to identify potential exposures that could adversely affect our ability to successfully implement strategies
and achieve objectives. To ensure that the full scale and scope of risk exposures from firm-wide activities are identified,
we seek to identify risk exposures based on (i) significant enterprise-level risks that are strategic, systemic, or emerging
in nature, including Company-specific risks that span across multiple lines of business; (ii) granular risk exposures from
on-balance sheet and off-balance sheet positions, including concentrations; and (iii) risk exposures from initiatives
focused on new, expanded, customized, or modified products, services and processes.
Risk exposures identified through these three approaches are consolidated to create a comprehensive risk
inventory. This inventory is leveraged by a number of processes within our Company including stress scenario design
and stress testing, capital planning, risk appetite setting and risk modeling. The risk inventory is reviewed and approved
at least annually by the Risk Committee while the sub-committees review the risks mapped to the relevant risk categories
for transparency and comprehensive coverage of risk exposures.
Risk Measurement
Our risk measurement process seeks to ensure that the identified risk exposures are appropriately assessed. Risk
measurement techniques appropriate to the risk category, including econometric modeling, statistical analysis, peer
benchmarking and qualitative assessments, are employed to measure our material risk exposures.
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Risk Monitoring
Our risks are monitored through an integrated monitoring framework consisting of risk appetite metrics and KRIs.
These metrics are established to monitor changes in our risk exposures and external environment. Risk appetite metrics
are used to monitor the overall risk profile of our Company by setting risk boundaries and expectations through
quantitative limits and qualitative expressions. We use KRIs to monitor our risk profile through direct or indirect
alignment with the risk appetite limits.
These metrics enable monitoring of risk by business management and by measuring risk and performance data
against risk appetite and KRI escalation thresholds that are updated periodically. Escalation procedures are in place to
notify the appropriate governance committees in the event of any actual risk limit breaches or potential upcoming
breaches. In addition to metrics, independent CRM testing also informs how well risks are managed.
Risk Management
We have policies and a defined governance structure in place to manage risks. In the event of a risk exposure
exceeding established thresholds, management determines appropriate response actions. Responses, which may be
taken by the Board of Directors, the Risk Oversight Committee, the Audit Committee, the Risk Committee, sub-
committees or the CRO, or business units, may include (i) actions to directly mitigate or resolve risk; (ii) actions to
terminate any activities resulting in an undesired or unintended risk position; or (iii) actions to prevent, avoid, modify,
share or accept a risk position (or activity prior to its occurrence).
Risk Reporting
As the constituents primarily responsible for proactively managing the risks to which they are exposed, our
business units and risk and control functions periodically report to the governance committees. The CRM function is
responsible for independent reporting on risk matters to various constituencies across our Company on a regular basis.
The CRM department periodically provides risk management reporting to the Risk Committee, the Audit Committee, the
Risk Oversight Committee and the Board of Directors.
Stress Testing
We use stress testing to better understand the range of potential risks and their impacts to which our Company is
exposed. A stress testing framework is employed to provide a comprehensive, integrated and forward-looking
assessment of material risks and vulnerabilities. Stress test results provide information for business strategy, risk appetite
setting and decisions related to capital actions, contingency capital plans, liquidity buffer, contingency funding plans
and balance sheet positioning. Our stress testing framework utilizes a risk inventory, which covers our risk exposures
across our defined risk categories. The risk inventory provides a comprehensive view of our vulnerabilities capturing
significant risks from the Board of Directors’ and management’s view, granular risks relevant to business units and
emerging risks associated with new initiatives.
Risk Management Review of Compensation
Our compensation program is grounded in a pay-for-performance philosophy, which considers performance
across our Company, business segments and individual performance, as appropriate, as well as the long-term interests
of our shareholders and the safety and soundness of our Company. We strive to deliver compensation that is
competitive relative to our peers, and have designed our program to attract, retain and motivate our employees. In
addition to being competitive in the markets that we compete for talent and encouraging employees to achieve
objectives set out by our management, our compensation programs are designed to balance an appropriate mix of
compensation components to align the interests of employees with the long-term interests of shareholders and the safety
and soundness of our business.
The design and administration of our compensation programs provide incentives that seek to appropriately
balance risk and financial results in a manner that does not incentivize employees to take imprudent risks, is compatible
with effective controls and enterprise-wide risk management and is supported by strong corporate governance,
including oversight by our Board of Directors and the CLDC of our Board of Directors. At least annually, the CLDC
meets with the CRO to review and discuss the results of the assessment of whether our compensation plans encourage
imprudent risk-taking that could threaten the value of, or have a material adverse effect on, our Company or result in a
failure to comply with regulatory requirements.
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Risk Appetite and Strategic Limit Structure
Risk appetite is defined as the aggregate level and the type of risks we are willing to accept or avoid in order to
achieve our strategic objectives. Risk appetite expressions are consistent with our aspirations, mission statement and
core values and also serve as tools to preclude business activities that could have a negative impact on our reputation.
Risk appetite is expressed through both quantitative limits and qualitative expressions to recognize a range of
possible outcomes and to help set boundaries for proactive management of risks. Risk appetite measures take into
account the risk profile of the businesses, the external macroeconomic environment and stakeholder views, including
those of shareholders, regulators, ratings agencies and customers. These limits and expressions are revised at least
annually or as warranted by changes in business strategy, risk profile and external environment.
Management and our CRM department monitor approved limits and escalation triggers to ensure that the
business is operating within the approved risk appetite. Risk limits are monitored and reported on to various risk sub-
committees, the Risk Committee and our Board of Directors, as appropriate. Through ongoing monitoring of risk
exposures, management seeks to be able to identify appropriate risk response and mitigation strategies in order to
react dynamically to changing conditions.
Capital Planning
Risk exposures identified through the risk identification process across risk categories and risk types are
consolidated to create a comprehensive risk inventory. This inventory is leveraged by a number of processes within our
Company including stress scenario design, capital planning, risk appetite setting and risk modeling. The risk inventory is
reviewed and approved at least annually by the Capital Planning Committee along with the Risk Committee and sub-
committees to ensure transparency and comprehensive coverage of risk exposures. Our capital planning and
management framework encompasses forecasting capital levels, establishing capital targets, monitoring capital
adequacy against targets, maintaining appropriate contingency capital plans and identifying strategic options to deploy
excess capital.
Supervision and Regulation
General
Our operations are subject to extensive regulation, supervision and examination under U.S. federal and state
laws and regulations, and under the legal or regulatory frameworks of certain foreign jurisdictions. As a bank holding
company under the Bank Holding Company Act of 1956 and a financial holding company under the Gramm-Leach-
Bliley Act, we are subject to supervision, examination and regulation by the Federal Reserve. As a large provider of
consumer financial services, we are subject to supervision, examination and regulation of the Consumer Financial
Protection Bureau (“CFPB”).
Our bank subsidiary, Discover Bank, is located in the U.S. and is chartered and regulated by the Office of the
Delaware State Bank Commissioner (“Delaware Commissioner”) and is also regulated by the FDIC, which insures its
deposits up to applicable limits and serves as the bank’s primary federal banking regulator. Discover Bank is also a
member of the Federal Home Loan Bank (“FHLB”) of Chicago. Discover Bank offers credit card loans, private student
loans, personal loans and home loans as well as certificates of deposit, savings and checking accounts and other types
of deposit accounts.
Bank Holding Company Regulation
Permissible activities for a bank holding company include owning a bank as well as those activities that are so
closely related to banking as to be a proper incident thereto, such as consumer lending and other activities that have
been approved by the Federal Reserve by regulation or order. Certain servicing activities are also permissible for a
bank holding company if conducted for or on behalf of the bank holding company or any of its affiliates. Impermissible
activities for bank holding companies include non-financial activities that are related to commerce such as
manufacturing or retail sales of non-financial products.
A financial holding company and the non-bank companies under its control are permitted to engage in activities
considered financial in nature, incidental to financial activities, or complementary to financial activities, if the Federal
Reserve determines that such activities pose no risk to the safety or soundness of depository institutions or the financial
system in general. Being a financial holding company under the Gramm-Leach-Bliley Act requires that the depository
institution we control meets certain criteria, including capital, management and Community Reinvestment Act
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requirements. In addition, under the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”)
we are required to meet certain capital and management criteria to maintain our status as a financial holding
company. Failure to meet the criteria for financial holding company status results in restrictions on new financial
activities or acquisitions and could require discontinuance of existing activities that are not otherwise generally
permissible for bank holding companies.
Federal Reserve regulations and the Federal Deposit Insurance Act (“FDIA”) require a bank holding company to
serve as a source of strength to its subsidiary bank(s) and commit resources to support each subsidiary bank. This
support may be required at times when a bank holding company may not be able to provide such support without
adversely affecting its ability to meet other obligations.
The Dodd-Frank Act addresses risks to the economy and the payments system, especially those posed by large
systemically important financial institutions. When the Dodd-Frank Act was first signed into law, all bank holding
companies with $250 billion or more in total consolidated assets became subject to enhanced prudential standards. The
Dodd-Frank Act was subsequently amended by the Economic Growth, Regulatory Relief, and Consumer Protection Act
(“EGRRCPA”) to provide the Federal Reserve with the authority to impose certain enhanced prudential standards on
bank holding companies with total consolidated assets between $100 billion and $250 billion, including DFS, only after
issuing a new regulation or order based on a risk-based determination. In October 2019, the federal banking agencies
issued final rules that tailored the regulatory requirements in effect at that time related to capital, liquidity and enhanced
prudential standards to align with the risk and complexity profiles of banking institutions with total consolidated assets
of $100 billion or more. Under the final rules, which became effective in December 2019, DFS is considered a
Category IV institution and therefore subject to the least stringent category of enhanced prudential standards for bank
holding companies with at least $100 billion in total assets. Among other things, DFS is required to submit to
supervisory stress tests every other year rather than annually, is no longer subject to regulations requiring DFS to submit
the results of company-run capital stress tests and is no longer subject to the liquidity coverage ratio. However, DFS is
still required to submit annual capital plans to the Federal Reserve and remains subject to other core components of
enhanced prudential standards, such as risk-management and risk committee requirements and liquidity risk
management regulations.
In January 2021, the Federal Reserve finalized regulatory amendments that made targeted changes to the capital
planning, regulatory reporting and stress capital buffer (“SCB”) requirements for firms subject to Category IV standards,
including DFS, to be consistent with the Federal Reserve’s regulatory tailoring framework that became effective in
December 2019. Among other things, the amended rules provide Category IV institutions with the option to submit to
supervisory stress tests during off years if they wish for the Federal Reserve to reset the stress test portion of their SCB
requirement.
In 2021, DFS was required to submit a capital plan to the Federal Reserve, but was not required to and did not
elect to voluntarily participate in the Federal Reserve’s 2021 Comprehensive Capital Analysis and Review (“CCAR”)
stress tests. DFS’ capital plan was submitted to the Federal Reserve on April 5, 2021. The Federal Reserve used our
2021 capital plan submission to assess its capital planning process and positions, and in August 2021, announced
DFS’ adjusted SCB requirement of 3.6% to reflect our planned common stock dividends. This adjusted SCB was effective
through October 1, 2022. DFS was a full participant in the CCAR process and submitted the 2022 Capital Plan to the
Federal Reserve by the April 5, 2022, due date.
On June 23, 2022, the Federal Reserve released results of the 2022 CCAR exercise. Discover’s results showed
strong capital levels under stress, well above regulatory minimums. These results were used to set the new SCB effective
October 1, 2022. On August 4, 2022, the Federal Reserve disclosed the new SCB for DFS is 2.5%, the lowest possible
requirement.
DFS is subject to the Federal Reserve’s supervisory rating system for large financial institutions (“LFI Rating
System”). The LFI Rating System is intended to align more closely with the Federal Reserve’s current supervisory
programs for large financial institutions, enhance the clarity and consistency of supervisory assessments and provide
greater transparency regarding the consequences of a given rating. Under the LFI Rating System, the Federal Reserve
does not provide an institution with an overall composite rating but instead evaluates and assigns ratings for each of the
following three components: capital planning and positions; liquidity risk management and positions; and governance
and controls. An institution subject to the LFI Rating System, such as DFS, will not be considered “well managed” under
applicable regulations if it is assigned a deficient rating in any one component, which could be a barrier for seeking the
Federal Reserve’s approval to engage in new or expansionary activities.
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Regulatory and supervisory developments, findings and ratings could negatively impact our business strategies or
require us to: limit or change our business practices, restructure our products in ways that we may not currently
anticipate, limit our product offerings, invest more management time and resources in compliance efforts, limit the fees
we can charge for services or limit our ability to pursue certain business opportunities and obtain related required
regulatory approvals. For additional information regarding bank regulatory limitations on acquisitions and investments,
see “— Acquisitions and Investments.” See Note 19: Litigation and Regulatory Matters to our consolidated financial
statements for more information on recent matters affecting us. Regulatory developments could also influence our
strategies, impact the value of our assets, or otherwise adversely affect our businesses. For more information regarding
the regulatory environment and developments under the Dodd-Frank Act, see “Management’s Discussion and Analysis
of Financial Condition and Results of Operations — Regulatory Environment and Developments” and “Risk Factors.”
Capital, Dividends and Share Repurchases
DFS and Discover Bank are subject to capital adequacy guidelines adopted by federal banking regulators, which
include maintaining minimum capital and leverage ratios for capital adequacy and higher ratios to be deemed “well-
capitalized” for other regulatory purposes. DFS and Discover Bank are required to maintain Tier 1 and total capital
equal to at least 6% and 8% of our total risk-weighted assets, respectively. DFS and Discover Bank are also required to
maintain a minimum “leverage ratio” (Tier 1 capital to adjusted total assets) of 4% and a common equity Tier 1 capital
ratio (common equity Tier 1 capital to total risk-weighted assets) of 4.5%. Further, under the Federal Reserve’s current
capital plan requirements, DFS is required to demonstrate that under stress scenarios we will maintain each of the
minimum capital ratios on a pro-forma basis throughout the nine-quarter planning horizon.
In addition to the supervisory minimum levels of capital described above, Federal Reserve rules applicable to DFS
require maintenance of the following minimum capital ratios to be considered “well-capitalized” for certain purposes
under Regulation Y (12 CFR 225): (i) a Tier 1 risk-based capital ratio of 6% and (ii) a total risk-based capital ratio of
10%. Our bank subsidiary is required by the FDIC’s Prompt Corrective Action rules to maintain the following minimum
capital ratios to be considered “well-capitalized”: (i) a common equity Tier 1 capital ratio of 6.5%; (ii) a Tier 1 risk-
based capital ratio of 8%; (iii) a total risk-based capital ratio of 10%; and (iv) a Tier 1 leverage ratio of 5%. At
December 31, 2022, DFS met all requirements to be deemed “well-capitalized” pursuant to the applicable regulations.
For related information regarding our bank subsidiary see “— FDIA” below.
There are various federal and state law limitations on the extent to which our bank subsidiary can provide funds
to us through dividends, loans or otherwise. These limitations include minimum regulatory capital requirements, federal
and state banking law requirements concerning the payment of dividends out of net profits or surplus, affiliate
transaction limits and general federal and state regulatory oversight to prevent unsafe or unsound practices. In general,
federal and applicable state banking laws prohibit, without first obtaining regulatory approval, insured depository
institutions, such as Discover Bank, from making dividend distributions if such distributions are not paid out of available
earnings or would cause the institution to fail to meet applicable capital adequacy standards. For more information, see
“— FDIA” below.
Additionally, we are subject to regulatory requirements imposed by the Federal Reserve as part of its stress testing
framework and its CCAR program. For the third and fourth quarters of 2020, the Federal Reserve limited covered firms’
capital distributions, including common stock dividends and repurchases, based on a formula that restricts most share
repurchases and limits dividends based on average net income during the preceding four quarters. The Federal Reserve
extended these restrictions, with modifications, for all covered firms through the second quarter of 2021. In March
2021, the Federal Reserve extended the right to recalculate our SCB through June 30, 2021. In June 2021, the Federal
Reserve announced that our SCB requirement would not be recalculated and, effective June 30, 2021, we were
authorized to make capital distributions that are consistent with the Federal Reserve’s capital rule, inclusive of our final
SCB requirement of 3.5% that was previously announced by the Federal Reserve in August 2020.
For more information on capital planning, including additional conditions and limits on our ability to pay
dividends and repurchase our stock, see “— Bank Holding Company Regulation,” “Risk Factors — Operational and
Other Risks — We may be limited in our ability to pay dividends on and repurchase our stock,” “Risk Factors —
Operational and Other Risks — We are a holding company and depend on payments from our subsidiaries,”
“Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory Environment
and Developments,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations —
Liquidity and Capital Resources — Capital” and Note 17: Capital Adequacy to our consolidated financial statements.
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FDIA
The FDIA imposes various requirements on insured depository institutions. For example, the FDIA requires,
among other things, the federal banking agencies to take “prompt corrective action” in respect of depository institutions
that do not meet minimum capital requirements. The FDIA sets forth the following five capital tiers: “well-capitalized,”
“adequately capitalized,” “undercapitalized,” “significantly undercapitalized” and “critically undercapitalized.” A
depository institution’s capital tier will depend upon how its capital levels compare with various relevant capital
measures and certain other factors that are established by regulation. At December 31, 2022, Discover Bank met all
applicable requirements to be deemed “well-capitalized.”
The FDIA also prohibits any depository institution from making any capital distributions (including payment of a
dividend) or paying any management fee to its parent holding company if the depository institution would thereafter be
“undercapitalized.” “Undercapitalized” institutions are subject to growth limitations and are required to submit a capital
restoration plan. For a capital restoration plan to be acceptable, among other things, the depository institution’s parent
holding company must guarantee that the institution will comply with the capital restoration plan.
If a depository institution fails to submit an acceptable capital restoration plan, it is treated as if it is “significantly
undercapitalized.” “Significantly undercapitalized” depository institutions may be subject to a number of requirements
and restrictions, including orders to sell sufficient voting stock to become “adequately capitalized,” requirements to
reduce total assets and cessation of receipt of deposits from correspondent banks. “Critically undercapitalized”
institutions are subject to the appointment of a receiver or conservator.
The FDIA prohibits insured banks from accepting brokered deposits or offering interest rates on any deposits
significantly higher than the prevailing rate in the bank’s normal market area or nationally (depending upon where the
deposits are solicited), unless it is “well-capitalized,” or it is “adequately capitalized” and receives a waiver from the
FDIC. Under current FDIC regulations, a bank that is less than “well-capitalized” is generally prohibited from soliciting
deposits by offering an interest rate that exceeds 75 basis points over the national market average or 120 percent of
the current yield on a similar maturity U.S. Treasury obligation plus 75 basis points, whichever is higher. There are no
such restrictions under the FDIA on a bank that is “well-capitalized.” As of December 31, 2022, Discover Bank met the
FDIC’s definition of a “well-capitalized” institution for purposes of accepting brokered deposits. An inability to accept
brokered deposits in the future could materially adversely impact our funding costs and liquidity. For more information,
see “Risk Factors — Credit, Market and Liquidity Risk — An inability to accept or maintain deposits in the future could
materially adversely affect our liquidity position and our ability to fund our business.”
The FDIA also affords FDIC insured depository institutions, such as Discover Bank, the ability to “export” interest
rates permitted under the laws of the state where the bank is located. Discover Bank is located in Delaware and,
therefore, can charge interest on loans to out-of-state borrowers at rates permitted under Delaware law, regardless of
the usury limitations imposed by the state laws of the borrower’s residence. Delaware law does not limit the amount of
interest that may be charged on loans of the type offered by Discover Bank. This flexibility facilitates the current
nationwide lending activities of Discover Bank.
The FDIA subjects Discover Bank to deposit insurance assessments. In an effort to bolster the reserves of the
Deposit Insurance Fund, the Dodd-Frank Act raised the statutory minimum reserve ratio for the Fund to 1.35% and
removed the statutory cap for the designated reserve ratio (“DRR”). The FDIA requires the FDIC to designate and publish
a DRR annually. For 2022, the DRR was 2.00%. The FDIC also recently amended its deposit insurance regulations to
increase initial base deposit insurance assessment rate schedules, beginning with the first quarterly assessment period of
2023, which will raise Discover Bank’s cost of deposit insurance. Further increases may occur in the future.
Discover Bank is subject to the FDIC’s final rule requiring periodic submission of a resolution plan to the FDIC. In
June 2021, the FDIC announced a modified approach to its implementation of certain aspects of its resolution plan rule
as it relates to insured depository institutions with $100 billion or more in total assets. Discover Bank is required to
submit a resolution plan to the FDIC on a three-year cycle, with its first filing due on December 1, 2022, under the
FDIC’s modified approach. Discover Bank submitted its most recent resolution plan to the FDIC in November 2022.
Acquisitions and Investments
Since we are a bank holding company, and Discover Bank is an insured depository institution, we are subject to
banking laws and regulations that limit the types of acquisitions and investments that we can make. In addition, certain
permitted acquisitions and investments that we seek to make are subject to the prior review and approval of our
banking regulators, including the Federal Reserve and FDIC. Our banking regulators have broad discretion on whether
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to approve proposed acquisitions and investments. In deciding whether to approve a proposed acquisition, federal
bank regulators will consider, among other factors, the effect of the acquisition on competition; our financial condition
and our future prospects, including current and projected capital ratios and levels; the competence, experience and
integrity of our management and our record of compliance with laws and regulations; the convenience and needs of the
communities to be served, including our record of compliance under the Community Reinvestment Act; and our
effectiveness in combating money laundering. Therefore, results of supervisory activities of the banking regulators,
including examination results and ratings, can impact whether regulators approve proposed acquisitions and
investments. For more information on recent matters affecting us, see Note 19: Litigation and Regulatory Matters to our
consolidated financial statements. For information on the regulatory environment, see “Risk Factors.”
In addition, certain acquisitions of our voting stock may be subject to regulatory approval or notice under federal
or Delaware state law. Investors are responsible for ensuring that they do not, directly or indirectly, acquire shares of
our stock in excess of the amount that can be acquired without regulatory approval under the Change in Bank Control
Act, the Bank Holding Company Act and the Delaware Change in Bank Control provisions, which prohibit any person
or company from acquiring control of us without, in most cases, the prior written approval of each of the FDIC, the
Federal Reserve and the Delaware Commissioner.
Consumer Financial Services
The relationship between us and our U.S. customers is regulated extensively under federal and state consumer
protection laws. Federal laws include the Truth in Lending Act, the Equal Credit Opportunity Act, the Fair Credit
Reporting Act, the Gramm-Leach-Bliley Act, the Credit Card Accountability Responsibility and Disclosure Act, the
Servicemembers Civil Relief Act, the Military Lending Act, the Truth in Savings Act, the Electronic Fund Transfer Act and
the Dodd-Frank Act. These and other federal laws, among other things, prohibit unfair, deceptive and abusive trade
practices, require disclosures of the cost of credit and other terms of credit and deposit accounts, provide substantive
consumer rights, prohibit discrimination in credit transactions, regulate the use of credit report information, provide
privacy protections, require safe and sound banking operations, restrict our ability to raise interest rates, protect
customers serving in the military and their dependents and subject us to substantial regulatory oversight. The CFPB has
rulemaking and interpretive authority under the Dodd-Frank Act and other federal consumer financial services laws, as
well as broad supervisory, examination and enforcement authority over large providers of consumer financial products
and services, such as DFS. For more information, see “Management’s Discussion and Analysis of Financial Condition
and Results of Operations — Regulatory Environment and Developments — Consumer Financial Services.” State and, in
some cases, local laws also may regulate in these areas, as well as in the areas of collection practices, and may provide
other additional consumer protections.
Violations of applicable consumer protection laws can result in significant potential liability in litigation by
customers, including civil monetary penalties, actual damages, restitution and attorneys’ fees. Federal banking
regulators, as well as state attorneys general and other state and local consumer protection agencies, also may seek to
enforce consumer protection requirements and obtain these and other remedies. Further violations may cause federal
banking regulators to deny, or delay approval of, potential acquisitions and investments. See “— Acquisitions and
Investments.”
We are subject to additional laws and regulations affecting mortgage lenders. Federal, state and, in some
instances, local laws apply to mortgage lending activities. These laws generally regulate the manner that mortgage
lending and lending-related activities are conducted, including advertising and other consumer disclosures, payments
for services and recordkeeping requirements. These laws include the Real Estate Settlement Procedures Act, the Fair
Credit Reporting Act, the Truth in Lending Act, the Equal Credit Opportunity Act, the Fair Housing Act, the Home
Mortgage Disclosure Act and various state laws. For more information, see “Management’s Discussion and Analysis of
Financial Condition and Results of Operations — Regulatory Environment and Developments — Consumer Financial
Services.”
Payment Networks
We operate the Discover and PULSE networks, which deliver switching and settlement services to financial
institutions and other program participants for a variety of ATM, POS and other electronic banking transactions. These
operations are regulated by certain federal and state banking, privacy and data security laws. Moreover, the Discover
and PULSE networks are subject to examination under the oversight of the Federal Financial Institutions Examination
Council, an interagency body composed of the federal bank regulators and the National Credit Union Administration.
In addition, as our payments business has expanded globally through Diners Club, we are subject to government
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regulation in countries in which our networks operate or our cards are used, either directly or indirectly through
regulation affecting Diners Club network licensees. Changes in existing federal, state or international regulation could
increase the cost or risk of providing network services, change the competitive environment, or otherwise materially
adversely affect our operations. The legal environment regarding privacy and data security is particularly dynamic and
any unpermitted disclosure of confidential customer information could have a material adverse impact on our business,
including loss of consumer confidence.
The Dodd-Frank Act contains several provisions that are relevant to the business practices, network transaction
volume, revenue and prospects for future growth of PULSE, our debit card network business. The Dodd-Frank Act
requires that merchants control the routing of debit transactions and that interchange fees received by certain payment
card issuers on debit card transactions be “reasonable and proportional” to the issuer’s cost in connection with such
transactions, as determined by the Federal Reserve. The Dodd-Frank Act also requires the Federal Reserve to restrict
debit card networks and issuers from requiring debit card transactions to be processed solely on a single payment
network or two or more affiliated networks, or from requiring that transactions be routed over certain networks.
Money Laundering & Terrorist Financing Prevention Program
We maintain an enterprise-wide program designed to comply with all applicable anti-money laundering and
anti-terrorism laws and regulations, including the Bank Secrecy Act and the USA PATRIOT Act of 2001. This program
includes policies, procedures, training and other internal controls designed to mitigate the risk of money laundering or
terrorist financing posed by our products, services, customers and geographic locale. These controls include procedures
and processes to detect and report suspicious transactions, perform customer due diligence and meet all recordkeeping
and reporting requirements related to particular transactions involving currency or monetary instruments. The program
is coordinated by our anti-money laundering compliance and sanctions officer and undergoes regular independent
audits to assess its effectiveness. Our program is typically reviewed on an annual basis by federal banking regulators.
For additional information regarding bank regulatory limitations on acquisitions and investments, see “— Acquisitions
and Investments.”
Sanctions Programs
We have a program designed to comply with applicable economic and trade sanctions programs, including
those administered and enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control. These
sanctions are usually targeted against foreign countries, terrorists, international narcotics traffickers and those believed
to be involved in the proliferation of weapons of mass destruction. These regulations generally require either the
blocking of accounts or other property of specified entities or individuals, but they may also require the rejection of
certain transactions involving specified entities or individuals. We maintain policies, procedures and other internal
controls designed to comply with these sanctions programs.
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Information About Our Executive Officers
Set forth below is information concerning our executive officers, each of whom is a member of our Executive
Committee.
Name
Age Position
Roger C. Hochschild.............. 58 Chief Executive Officer and President
John T. Greene....................... 57
Executive Vice President, Chief Financial Officer
Amir S. Arooni....................... 58
Executive Vice President, Chief Information Officer
Daniel P. Capozzi.................. 51
Executive Vice President, President - U.S. Cards
R. Andrew Eichfeld ................ 53
Executive Vice President, Chief Human Resources and Administrative Officer
Hope D. Mehlman ................. 58
Executive Vice President, Chief Legal Officer and General Counsel
Carlos M. Minetti ................... 60
Executive Vice President, President - Consumer Banking
Diane E. Offereins ................. 65
Executive Vice President, President - Payment Services
Michael E. Roemer ................ 60
Executive Vice President, Chief Risk Officer
Keith E. Toney ........................ 51
Executive Vice President, Data and Analytics
Roger C. Hochschild is our Chief Executive Officer and President, a position he has held since October 2018.
Mr. Hochschild was also elected to the Discover Board of Directors in August 2018. From 2004 to 2018, Mr.
Hochschild served as President and Chief Operating Officer. Prior to that, he was Executive Vice President, Chief
Administrative and Strategic Officer (2001 to 2004) and Executive Vice President, Chief Marketing Officer - Discover
(1998 to 2001) of our former parent company Morgan Stanley. Mr. Hochschild holds a Bachelor’s degree in
Economics from Georgetown University and an M.B.A. from the Amos Tuck School at Dartmouth College.
John T. Greene is our Executive Vice President, Chief Financial Officer. He has held this role since September
2019. Prior to joining Discover, Mr. Greene served as Executive Vice President, Chief Financial Officer and Treasurer at
Bioverativ, a global biopharmaceutical company. From 2014 to 2016, he was Chief Financial Officer for Willis Group
Holdings, which was preceded by more than eight years at HSBC Holdings where he held CFO positions for several
divisions, including retail bank and wealth management, insurance and consumer and mortgage lending. He also held
various CFO roles in his 12-year tenure with General Electric from 1993 to 2005. Mr. Greene holds a Bachelor’s
degree in Accounting from the State University of New York and an M.B.A. from the Kellogg School of Management at
Northwestern University.
Amir S. Arooni is our Executive Vice President, Chief Information Officer. He has held this role since March
2020. Prior to joining Discover, Mr. Arooni served as Chief Information Officer for NN Group in the Netherlands, a
spin-off of ING. From 2001 to 2015, he held various executive roles across ING. Mr. Arooni holds Master of Science
degrees from IE University in Madrid, Spain, the HEC School of Management, Paris and Oxford University, England.
He also holds an M.B.A. from Erasmus University Rotterdam, the Netherlands and the University of North Carolina,
Chapel Hill.
Daniel P. Capozzi is our Executive Vice President, President - U.S. Cards. He has held this role since December
2020. In October 2018, he was appointed to the role of Executive Vice President, President - Credit Operations and
Decision Management and also previously served as Senior Vice President, Credit and Decision Management
beginning in June 2017. Since joining Discover in 2007, Mr. Capozzi has held leadership positions in the Deposits
business and Corporate Finance. Prior to joining Discover, he held various leadership positions in Finance at Citibank
and Bank of America. Mr. Capozzi holds a Bachelor’s degree in Business Administration from Northeastern University.
R. Andrew Eichfeld is our Executive Vice President, Chief Human Resources and Administrative Officer. He has
held this role since September 2018. Prior to joining Discover, Mr. Eichfeld was an independent advisor from 2017 to
2018 and held various positions at McKinsey & Company from 1995 to 2017, where he was elected a senior partner
in 2009. Mr. Eichfeld holds a Bachelor’s degree in Government from Oberlin College, as well as a Master’s degree in
Middle Eastern studies and an M.B.A. in Marketing, both from the University of Chicago.
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Hope D. Mehlman is our Executive Vice President, Chief Legal Officer and General Counsel. She has held this
role since January 2023. Prior to joining Discover, Ms. Mehlman was Executive Vice President, General Counsel and
Corporate Secretary of Bank of the West and Corporate Secretary of BNP Paribas USA, Inc. From 2006 to 2020, she
held multiple leadership roles at Regions Financial Corp., where she last served as Executive Vice President, Deputy
General Counsel, Chief Governance Officer and Corporate Secretary. Ms. Mehlman holds a Bachelor’s degree in Near
Eastern Studies from Cornell University and a Juris Doctor from Seton Hall University Law School.
Carlos M. Minetti is our Executive Vice President, President - Consumer Banking. He has held this role since
February 2014. Previously, he served as Executive Vice President, President - Consumer Banking and Operations (2010
to 2014), Executive Vice President, Cardmember Services and Consumer Banking (2007 to 2010) and Executive Vice
President for Cardmember Services and Chief Risk Officer (2001 to 2007). Prior to joining us, Mr. Minetti worked in
card operations and risk management for American Express from 1987 to 2000, where he last served as Senior Vice
President. Mr. Minetti holds a Bachelor’s degree in Industrial Engineering from Texas A & M University and an M.B.A.
from the Booth School of Business at The University of Chicago.
Diane E. Offereins is our Executive Vice President, President - Payment Services. She has held this role since April
2010. Previously, she served as Executive Vice President, Payment Services (2008 to 2010) and Executive Vice
President and Chief Technology Officer (1998 to 2008). In 2006, she assumed leadership of the PULSE network. Prior
to joining us, Ms. Offereins worked at MBNA America Bank from 1993 to 1998, where she last served as Senior
Executive Vice President. Ms. Offereins holds a Bachelor’s degree in Accounting from Loyola University New Orleans.
Michael E. Roemer is our Executive Vice President, Chief Risk Officer. He has held this role since July 2021 and
previously served as Chief Compliance Officer beginning in March 2021 through December 2021. Prior to joining
Discover, Mr. Roemer served as Chief Compliance Officer at Wells Fargo from 2018 to 2020, where he oversaw the
transformation of its enterprise compliance function, focusing on regulatory remediation and improvement of
compliance risk management. Before that, he was Head of Compliance at Barclays from 2014 to 2017, where he led
the compliance transformation program and served as Chief Internal Auditor from 2012 to 2014. Mr. Roemer holds a
Bachelor’s degree from St. John’s University and completed the Tuck Executive Program at Dartmouth College.
Keith E. Toney is our Executive Vice President, Data and Analytics. He has held this role since October 2020 and
previously served as Senior Vice President, Chief Data Officer beginning in December 2019. From 2017 to 2019, Mr.
Toney held leadership positions with The Hartford Financial Services Group, where he last served as Senior Vice
President – Product, Data Science and Analytics. Mr. Toney, who also served as Chief Data Scientist at Connexion Point
from 2015 to 2017, has more than 20 years of information technology experience in financial services and analytics.
Mr. Toney holds a Bachelor’s degree and a Master’s degree in Mathematics from Ohio State University.
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Item 1A.
Risk Factors
You should carefully consider each of the following risks described below and all of the other information in this
annual report on Form 10-K in evaluating us. Our business, financial condition, cash flows and/or results of operations
could be materially adversely affected by any of these risks. The trading price of our common stock could decline due to
any of these risks. This annual report on Form 10-K also contains forward-looking statements that involve risks and
uncertainties. Our actual results could differ materially from those anticipated in these forward-looking statements as a
result of certain factors, including the risks faced by us described below and elsewhere in this annual report on Form
10-K. See “Special Note Regarding Forward-Looking Statements,” which immediately follows the risks below.
Summary
The following is a summary of the most important risks that could materially adversely affect our business,
financial condition, cash flows and/or results of operations, and should be read together with the more detailed
description of risks that follow:
•
•
Economic and Regulatory: As a consumer financial services and payment services company, we are subject
to risks stemming from new laws and regulations and an uncertain economic environment.
Strategic: We must successfully compete against firms that are larger than we are and have more resources
than we do as well as firms that are smaller and potentially disruptive to our industry as we manage the
unique risks associated with each of our product offerings.
• Credit, Market and Liquidity: We must effectively manage our desire to grow our loan portfolio against the
risk that those loans will not be repaid, while ensuring that we manage the underlying cost of the funds we
use to make those loans and sources of funding we rely on to fund those loans.
• Operational and Other Risks: We must remain operationally effective and manage operational and
reputational risks such as fraud and cybersecurity, while continuing to monitor and effectively respond to an
external environment that may negatively impact the utilization or desirability of our products and services.
Current Economic and Regulatory Environment
Economic conditions could have a material adverse effect on our business, results of operations and financial
condition.
As a provider of consumer financial services, our business, results of operations and financial condition are
subject to the U.S. and global economic environment. A customer’s ability and willingness to repay us can be impacted
by not only economic conditions but also a customer’s other payment obligations.
Economic conditions also can reduce the usage of credit cards in general and the average purchase amount of
transactions industry-wide, including our cards, which reduces interest income and transaction fees. We rely heavily on
interest income from our credit card business to generate earnings. Our interest income from credit card loans was
$10.6 billion for the year ended December 31, 2022, which was 80% of net revenues (defined as net interest income
plus other income), compared to $8.7 billion for the year ended December 31, 2021, which was 72% of net revenues.
Economic conditions combined with a competitive marketplace could slow loan growth, resulting in reduced revenue
growth from our core digital banking business.
Financial regulatory developments have had an impact and will continue to significantly impact the environment for
the financial services industry, which could adversely impact our business, results of operations and financial
condition.
The final rules implementing the tailoring requirements of 2018’s EGRRCPA became effective in December 2019.
Under the final rules, DFS is considered a Category IV institution and therefore subject to the least stringent category of
enhanced prudential standards for domestic bank holding companies with at least $100 billion in total assets. However,
many of the core components of the regulations implementing enhanced prudential standards remain in place. Since
2020, DFS has been subject to slightly more tailored requirements for capital stress testing, liquidity risk management
and resolution planning.
Meanwhile, the majority of the provisions of the Dodd-Frank Act were unchanged by the EGRRCPA and remain
in effect, including provisions governing the practices and oversight of institutions engaged in financial services
activities. The impact of the evolving regulatory environment on our business and operations depends upon a number of
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factors, including (i) the legislative priorities of the U.S. Congress, (ii) priorities and actions of the Federal Reserve, FDIC
and Consumer Financial Protection Bureau (“CFPB”), (iii) implications resulting from our competitors and other
marketplace participants and (iv) changing consumer behavior. For additional information regarding bank regulatory
matters impacting us, see “Business — Supervision and Regulation.”
Regulatory and legislative developments, findings and actions have had and could continue to have a negative
impact on our business strategies or require us to: limit, exit or modify our business practices and product offerings;
restructure our products in unanticipated ways; invest more management time and resources in compliance efforts; limit
the fees we charge for services; impact the value of our assets; or limit our ability to pursue certain innovations and
business opportunities and obtain related required regulatory approvals. For additional information regarding bank
regulatory limitations on acquisitions and investments, see “Business — Supervision and Regulation — Acquisitions and
Investments.” Furthermore, see Note 19: Litigation and Regulatory Matters to our consolidated financial statements for
more information on recent matters affecting us. It is possible that any new regulatory measures or legislation may
disproportionately affect us due to our size, structure or product offerings, among other things.
Compliance expectations and expenditures have steadily and significantly increased for us and the same is true
for other financial services firms, and we expect this trend to continue as regulators escalate their focus on adequacy of
controls to support business operations. We may face compliance and regulatory risks if we introduce new or changed
products and services or enter into new business arrangements with third-party service providers, alternative payment
providers, or other industry participants. Heightened regulatory expectations and increased volume of regulatory
changes may generate additional expenses or require significant time and resources to maintain compliance.
For more information regarding the regulatory environment and developments potentially impacting us, see
“Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory Environment
and Developments.”
Strategic Business Risk
We face competition in the credit card market from other consumer financial services providers and we may not be
able to compete effectively, which could result in fewer customers and lower account balances and could materially
adversely affect our financial condition, cash flows and results of operations.
The consumer financial services business is highly competitive. We compete with other consumer financial
services providers, including non-traditional providers of financing and payment services such as financial technology
firms, based on several factors, including brand, reputation, customer service, product offerings, incentives, pricing, e-
commerce and digital wallet participation and other terms. Competition in credit cards is also based on merchant
acceptance and the value provided to the customer by rewards programs and other innovations. Many credit card
issuers have instituted rewards programs that are similar to ours and, in some cases, could be viewed as more attractive
to customers than our programs. These competitive factors affect our ability to attract and retain customers, increase
usage of our products and maximize the revenue generated by our products. In addition, because most domestically-
issued credit cards, other than those issued by American Express, are issued on the Visa and MasterCard networks,
most other card issuers benefit from the dominant position and marketing and pricing power of Visa and MasterCard.
The competitive marketplace could result in slower loan growth, resulting in reduced revenue growth from our core
digital banking business. If we are unable to compete successfully, or if competing successfully requires us to take
aggressive actions in response to competitors’ actions, our financial condition, cash flows and results of operations
could be materially adversely affected.
We incur considerable costs in competing with other consumer financial services providers and many of our
competitors have greater financial resources than we do, which may place us at a competitive disadvantage and
negatively affect our financial results.
We incur considerable costs in competing with other consumer financial services providers to attract and retain
customers and increase usage of our products. A substantial portion of this cost relates to marketing expenditures and
rewards programs. Since 2013 our rewards rate, which represents rewards cost divided by Discover Card sales
volume, has increased from less than 1% to 1.41% in 2022. We expect the competitive intensity in the rewards space to
continue, which could result in a continued increase in the cost of our rewards programs. Our consumer financial
services products compete primarily based on pricing, terms and service. Because of the highly competitive nature of the
credit card-issuing business, a primary method of competition among credit card issuers, including us, has been to offer
rewards programs, low introductory interest rates, attractive standard purchase rates and balance transfer programs
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that offer a favorable annual percentage rate or other financial incentives for a specified length of time on account
balances transferred from another credit card.
Competition is intense in the credit card industry and customers may frequently switch credit cards or transfer
their balances to another card. We expect to continue to invest in initiatives to remain competitive in the consumer
financial services industry, including the launch of new cards and features, brand awareness initiatives, targeted
marketing, online and mobile enhancements, e-wallet participation, customer service improvements, credit risk
management and operations enhancements and infrastructure efficiencies. However, there can be no assurance that
any of the costs we incur or incentives we offer to attempt to acquire and maintain accounts and increase usage of our
products will be effective. In addition, to the extent that we offer new products, features or services to remain
competitive, we may be subject to increased operational or other risks.
Furthermore, many of our competitors are larger than we are, have greater financial resources than we do, have
more breadth in banking products, have lower funding costs than we have and expect to have and have assets, such as
branch locations and co-brand relationships, that may be appealing to certain customers. For example, larger credit
card issuers, which have greater resources than we do, may be better positioned to fund appealing rewards, marketing
and advertising programs. We may be at a competitive disadvantage as a result of the greater financial resources,
diversification and scale of many of our competitors.
Our costs directly affect our earnings results. Many factors can influence the amount of our costs, as well as how
quickly it may increase. Our ongoing investments in infrastructure, which may be necessary to maintain a competitive
business, integrate newly-acquired businesses and establish scalable operations, increase our costs. In addition, as our
business develops, changes or expands, additional costs can arise as a result of a reevaluation of business strategies,
management of outsourced services, asset purchases, structural reorganization, compliance with new laws or
regulations or the acquisition of new businesses. If we are unable to manage our costs successfully, our financial results
will be negatively affected.
The inability to compete against other operators of payment networks and alternative payment providers could
result in reduced transaction volume, limited merchant acceptance of our cards, limited issuance of cards on our
networks by third parties and materially reduced earnings from our payment services business.
We face substantial and increasingly intense competition in the payments industry, both from traditional players
and new, emerging alternative payment providers. For example, we compete with other payment networks to attract
network partners to issue credit and debit cards and other card products on the Discover, PULSE and Diners Club
networks, collectively the Discover Global Network. Competition with other operators of payment networks is generally
based on issuer fees, fees paid to networks (including switch fees), merchant acceptance, network size and functionality,
technological capabilities and other economic terms. Competition is also based on customer perception of service
quality, brand image, reputation and market share. Further, we are facing ongoing competition from alternative
payment providers, who may create innovative network or other arrangements with our primary competitors, large
merchants or other industry participants, which could adversely impact our costs, transaction volume and ability to grow
our business.
Many of our competitors are well established, larger than we are and/or have greater financial resources or
scale than we do. These competitors have provided financial incentives to card issuers, such as large cash signing
bonuses for new programs, funding for and sponsorship of marketing programs and other bonuses. Visa and
MasterCard each enjoy greater merchant acceptance and broader global brand recognition than we do. Although we
have made progress in merchant acceptance, we have not achieved global market parity with Visa and MasterCard. In
addition, Visa and MasterCard have entered into long-term arrangements with many financial institutions that may
have the effect of discouraging those institutions from issuing cards on the Discover Network or issuing debit cards on
the PULSE network. Some of these arrangements are exclusive, or nearly exclusive, which further limits our ability to
conduct material amounts of business with these institutions. If we are unable to remain competitive on issuer fees and
other incentives, we may be unable to offer adequate pricing to network partners while maintaining sufficient net
revenues.
We also face competition as merchants put pressure on transaction fees. Increasing merchant fees or acquirer
fees could adversely affect our effort to increase merchant acceptance of credit cards issued on the Discover Global
Network and may cause merchant acceptance to decrease. This, in turn, could adversely affect our ability to attract and
retain network partners who may seek out more cost-effective alternatives from both traditional and non-traditional
payment services providers, which may limit our ability to maintain or grow revenues from our proprietary network. In
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addition, competitors’ settlements with merchants and related actions, including pricing pressures and/or surcharging,
could negatively impact our business practices. Competitor actions related to the structure of merchant and acquirer fees
and merchant and acquirer transaction routing strategies have adversely affected and are expected to continue to
adversely affect our PULSE network’s business practices, network transaction volume, revenue and prospects for future
growth and entry into new product markets. Visa has entered into arrangements with some merchants and acquirers
that have, and are expected to continue to have, the effect of discouraging those merchants and acquirers from routing
debit transactions to PULSE. In addition, the Dodd-Frank Act’s network participation requirements and competitor
actions negatively impact PULSE’s ability to enter into exclusivity arrangements, which affects PULSE’s business practices
and may materially adversely affect its network transaction volume and revenue. PULSE has a pending lawsuit against
Visa with respect to these competitive concerns. PULSE’s transaction processing revenue was $249 million and $227
million for the years ended December 31, 2022 and 2021, respectively.
American Express is also a strong competitor, with international acceptance, high transaction fees and an
upscale brand image. Internationally, American Express competes in the same market segments as Diners Club. We
may face challenges in increasing international acceptance on our networks, particularly if third parties that we rely on
to issue Diners Club cards, increase card acceptance and market our brands do not perform to our expectations.
In addition, if we are unable to maintain sufficient network functionality to be competitive with other networks, or
if our competitors develop better data security solutions or more innovative products and services than we do, our
ability to retain and attract network partners and maintain or increase the revenues generated by our proprietary card-
issuing business or our PULSE business may be materially adversely affected. Additionally, competitors may develop
data security solutions, which as a consequence of the competitors’ market power, we may be forced to use. In that
case, our business may be adversely affected as they may be better positioned to absorb the costs over higher volumes
or a larger customer base.
Our business depends upon relationships with issuers, merchant acquirers, other payment enablers and licensees,
many of whom are financial institutions. The economic and regulatory environment and increased consolidation in the
financial services industry decrease our opportunities for new business and may result in the termination of existing
business relationships if a business partner is acquired or goes out of business. In addition, as a result of this
environment, financial institutions may have decreased interest in engaging in new card issuance opportunities or
expanding existing card issuance relationships, which would inhibit our ability to grow our payment services business.
We continue to face substantial and intense competition in the payments industry, which impacts our revenue margins,
transaction volume and business strategies.
If we are unsuccessful in maintaining our international network business and achieving meaningful global card
acceptance, we may be unable to grow our international network business.
We continue to make progress toward, but have not completed, achieving global card acceptance for the
Discover Global Network since we acquired the Diners Club network and related assets in 2008. Achieving global card
acceptance would allow our customers, including third-party issuers leveraging the network, to use their cards at
merchant and ATM locations around the world.
Our international network business depends upon the cooperation, support and continuous operation of the
network licensees that issue Diners Club cards and that maintain a merchant acceptance network. As is the case for
other card payment networks, our Diners Club network does not issue cards or determine the terms and conditions of
cards issued by the network licensees. If we are unable to continue our relationships with network licensees or if the
network licensees are unable to continue their relationships with merchants, our ability to maintain or increase revenues
and to remain competitive would be adversely affected due to the potential deterioration in customer relationships and
related demand that could result. If one or more licensees were to experience a significant impairment of their business
or were to cease doing business for economic, regulatory or other reasons, we would face the adverse effects of
business interruption in a particular market, including loss of volume, acceptance and revenue and exposure to
potential reputational risk. If such conditions arise in the future, we may deploy resources and incur expenses in order to
sustain network acceptance. Additionally, interruption of network licensee relationships could have an adverse effect on
the acceptance of Discover cards when they are used on the Diners Club network outside of North America.
The long-term success of our international network business depends upon achieving meaningful global card
acceptance, which has included and may continue to include higher overall costs or longer timeframes than anticipated.
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The failure to manage the risks of our student loan portfolio and the student lending environment could result in our
inability to sustain and grow our student loan portfolio.
The long-term success of our student loan strategy depends upon our ability to manage the credit risk, pricing,
funding, operations, including the transition away from London Interbank Offered Rate (“LIBOR”), and expenses of our
student loan portfolio, as well as the growth of our student loan originations. Our student loan strategy is also impacted
by external factors such as the overall economic environment, a competitive marketplace and a challenging regulatory
environment for private student loans and student loans generally. For more information on the regulatory environment,
see “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory
Environment and Developments” and Note 19: Litigation and Regulatory Matters to our consolidated financial
statements.
There are several challenges to managing and growing our private student loan business in the future, including
(i) economic weakness, (ii) new changes from federal and state legislation or prudential regulations, or other
government and regulatory focus on higher education costs, student lending and student loan servicing; and (iii)
competitive factors, such as competition from non-traditional lenders including financial technology firms. Examples of
these challenges include the recent legislative focus on federal student loan debt forgiveness in bankruptcy and
legislative proposals in a number of states and the District of Columbia imposing new requirements on student loan
servicing. These challenges may require us to restructure our private student loan products in ways we may not currently
anticipate. In addition, changes that adversely affect the private student loan market generally may negatively impact
the profitability and growth of our student loan portfolio.
Acquisitions or strategic investments that we pursue may not be successful and could disrupt our business, harm our
financial condition or reduce our earnings.
We may consider or undertake strategic acquisitions of, or material investments in, businesses, products,
portfolios of loans or technologies in the future. We may not be able to identify suitable acquisition or investment
candidates, or even if we do identify suitable candidates, they may be difficult to finance, expensive to fund and there is
no guarantee that we can obtain any necessary regulatory approvals or complete the transactions on terms that are
favorable to us. We generally must receive federal regulatory approvals before we can acquire a bank, bank holding
company, deposits or certain assets or businesses. For additional information regarding bank regulatory limitations on
acquisitions and investments, see “Business — Supervision and Regulation — Acquisitions and Investments.”
To the extent we pay the purchase price of any strategic acquisition or investment in cash, it may have an
adverse effect on our financial condition. Similarly, if the purchase price is paid with our stock, it may be dilutive to our
stockholders. In addition, we may assume liabilities associated with a business acquisition or investment, including
unrecorded liabilities that are not discovered at the time of the transaction. The repayment or settlement of those
liabilities may have an adverse effect on our financial condition.
We may not be able to successfully integrate the personnel, operations, businesses, products, or technologies of
an acquisition or investment. Integration may be particularly challenging if we enter into a line of business that we have
limited experience and the business operates in a difficult legal, regulatory or competitive environment. We may find
that we do not have adequate operations or expertise to manage the new business. The integration of any acquisition
or investment may divert management’s time and resources from our core business, which could impair our
relationships with our current employees, customers and strategic partners and disrupt our operations. Additionally, any
acquisition or investment may expose us to increased information security risk as we integrate new systems that we may
not be as familiar with or bring them in line with the requirements of our information security and business continuity
programs. Acquisitions and investments also may not perform to our expectations for various reasons, including the loss
of key personnel, customers or vendors. If we fail to integrate acquisitions or investments or realize the expected
benefits, we may lose the return on these acquisitions or investments or incur additional transaction costs. As a result,
our business, reputation and financial condition may be harmed.
Credit, Market and Liquidity Risk
The failure to successfully manage credit risk, which may result in high delinquency and charge-off rates, could
materially adversely affect our business, profitability and financial condition.
As a lender, we are exposed to the risk that our borrowers will be unable or unwilling to repay the principal of,
or interest on, loans in accordance with their terms. We seek to grow our loan receivables while maintaining quality
credit performance. Our success depends on our ability to manage credit risk while attracting new customers with
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profitable usage patterns. We select customers, manage their accounts and establish terms and credit limits using
externally developed and proprietary scoring models and other analytical techniques designed to set terms and credit
limits to appropriately compensate us for the credit risk we accept, while encouraging customers to use their available
credit. The models and approaches we use may not accurately predict future charge-offs due to, among other things,
inaccurate assumptions. While we continually seek to improve our assumptions and models, we may make
modifications that unintentionally cause them to be less predictive or incorrectly interpret the data produced by these
models in setting our credit policies.
At December 31, 2022 and 2021, $1.3 billion, or 1.14%, and $800 million, or 0.85%, of our loan receivables
were non-performing (defined as loans over 90 days delinquent and accruing interest, plus loans not accruing interest).
Our ability to manage credit risk and avoid high charge-off rates may be adversely affected by household, business,
economic and market conditions that may be difficult to predict. When these conditions deteriorate, we may experience
reduced demand for credit and increased delinquencies or defaults, including loans which we have securitized and in
which we retain a residual interest. The level of nonperforming loans, charge-offs and delinquencies could rise and
require additional provision for credit losses. There can be no assurance that our underwriting and portfolio
management strategies will permit us to avoid high charge-off levels or that our allowance for credit losses will be
sufficient to cover actual losses.
A customer’s ability and willingness to repay us can be impacted by changes in their employment status,
increases in their payment obligations to other lenders and by restricted availability of credit to consumers generally.
Our collection operations may not compete effectively to secure more of customers’ diminished cash flow than our
competitors. In addition, we may fail to quickly identify customers who are likely to default on their payment obligations
and reduce our exposure by closing credit lines and restricting authorizations, which could adversely impact our
financial condition and results of operations. Our ability to manage credit risk also may be adversely affected by legal
or regulatory changes (such as restrictions on collections, bankruptcy laws, minimum payment regulations and re-age
guidance), competitors’ actions and consumer behavior, as well as inadequate collections staffing, resources,
techniques and models. There can be no assurance that we will be able to grow the loan receivables portfolio in
accordance with our strategies or manage credit and other risks associated with the loan products. Our failure to
manage credit and other risks may materially adversely affect profitability and the ability to grow the loan receivables
portfolio and further diversify the business.
Adverse market conditions or an inability to effectively manage our liquidity risk could negatively impact our ability
to meet our liquidity and funding needs, which could materially adversely impact our business, results of operations
and overall financial condition.
We must effectively manage the liquidity risk to which we are exposed. We require liquidity in order to meet cash
requirements such as day-to-day operating expenses, extensions of credit on our consumer loans and required
payments of principal and interest on our borrowings. Our primary sources of liquidity and funding are payments on
our loan receivables, deposits and proceeds from securitization transactions and securities offerings. We may maintain
too much liquidity, which can be costly, or we may be too illiquid, which could limit financial flexibility and result in
financial distress during a liquidity stress event. Our liquidity portfolio had a balance of approximately $19.8 billion as
of December 31, 2022, compared to $15.0 billion as of December 31, 2021. Our total contingent liquidity sources
amounted to $67.3 billion as of December 31, 2022, compared to $52.9 billion as of December 31, 2021. As of
December 31, 2022, our total contingent liquidity sources consisted of $19.8 billion in our liquidity portfolio, $3.5
billion of undrawn capacity in private securitizations, $1.7 billion in borrowing capacity with the FHLB of Chicago and
$42.3 billion in incremental Federal Reserve discount window capacity.
In the event that our current sources of liquidity do not satisfy our needs, we would be required to seek additional
financing. The availability of additional financing will depend on a variety of factors such as market conditions, the
general availability of credit to the financial services industry, new regulatory restrictions and requirements and our
credit ratings. Disruptions, uncertainty or volatility in the capital, credit or deposit markets may limit our ability to repay
or replace maturing liabilities in a timely manner. As such, we may be forced to delay the acquisition of additional
funding or be forced to issue or raise funding at undesirable terms and/or costs, which could decrease profitability and
significantly reduce financial flexibility. Further, in disorderly financial markets or for other reasons, it may be difficult or
impossible to liquidate some of our investments to meet our liquidity needs.
There can be no assurance that significant disruption and volatility in the financial markets will not occur in the
future. Likewise, adverse developments with respect to financial institutions and other third parties with whom we
maintain important financial relationships could negatively impact our funding and liquidity. If we are unable to
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continue to fund our assets through deposits or access capital markets on favorable terms, or if we experience an
increase in our borrowing costs or otherwise fail to manage our liquidity effectively, our liquidity, results of operations
and financial condition may be materially adversely affected.
An inability to accept or maintain deposits in the future could materially adversely affect our liquidity position and
our ability to fund our business.
A major source of our funds is customer deposits, primarily in the form of savings accounts, certificates of
deposits, money market accounts and checking accounts. We obtain deposits from consumers either directly or through
affinity relationships and through third-party securities brokerage firms that offer our deposits to their customers. We
had $70.5 billion in deposits acquired directly or through affinity relationships and $21.1 billion in deposits originated
through securities brokerage firms as of December 31, 2022, compared to $61.9 billion and $10.5 billion,
respectively, as of December 31, 2021. Our ability to attract and maintain deposits, as well as our cost of funds, has
been, and will continue to be, significantly affected by general economic conditions. Competition from other financial
services firms that use deposit funding, the rates and services we offer on our deposit products and our ability to
maintain a high-quality customer experience may affect deposit renewal rates, costs or availability. Changes we make
to the rates offered on our deposit products may affect our profitability (through funding costs) and our liquidity
(through volumes raised). In addition, our ability to maintain existing or obtain additional deposits may be impacted by
various factors, including factors beyond our control, such as perceptions about our reputation, brand, or financial
strength; quality of deposit servicing or branchless banking generally, which could reduce the number of consumers
choosing to place deposits with us; third parties continuing or entering into affinity relationships or marketing
arrangements with us; disruptions in technology services or the internet, generally; or third-party securities brokerage
firms continuing to offer our deposit products. Furthermore, while there are limitations on withdrawal frequency on
certain deposit accounts, customers may withdraw deposits to ensure that their deposits are fully insured or make
investments that have a higher yield. If our customers withdraw their deposits, our funding costs may increase, which
may reduce our net interest income and net income.
Our ability to obtain deposit funding and offer competitive interest rates on deposits is also dependent on capital
levels of our bank subsidiary. In certain circumstances, the FDIA prohibits insured banks from accepting brokered
deposits (as defined in the FDIA) and applies other restrictions, such as a cap on interest rates we may pay. See
“Business — Supervision and Regulation” and Note 17: Capital Adequacy to our consolidated financial statements for
more information. While our subsidiary, Discover Bank, met the FDIC’s definition of “well-capitalized” as of
December 31, 2022 and has no restrictions regarding acceptance of brokered deposits or setting of interest rates, there
can be no assurance that it will continue to meet this definition. Additionally, our regulators can adjust the requirements
to be “well-capitalized” at any time and have authority to place limitations on our deposit businesses, including the
interest rate we pay on deposits.
If we are unable to securitize our credit card receivables, it may have a material adverse effect on our liquidity, cost
of funds and overall financial condition.
We use the securitization of credit card receivables as a significant source of funding as well as for contingent
liquidity. The securitization of credit card receivables involves the transfer of credit card receivables to a trust, the
transfer of the beneficial interest in those credit card receivables to a second trust through a special purpose entity and
the issuance by the second trust of notes to third-party investors collateralized by the beneficial interest in the transferred
credit card receivables. Our average level of credit card securitized borrowings from third parties was $9.0 billion and
$9.5 billion for the years ended December 31, 2022 and 2021, respectively. There can be no assurance that we will be
able to complete additional credit card securitization transactions if the credit card securitization market experiences
significant and prolonged disruption or volatility.
Our ability to raise funding through the securitization market also depends, in part, on the credit ratings of the
securities we issue from our securitization trusts. If we are not able to satisfy rating agency requirements to confirm the
ratings of asset-backed securities issued by our trusts at the time of a new issuance of securities, it could limit our ability
to access the securitization markets. Additional factors affecting the extent to which we may securitize our credit card
receivables in the future include the overall credit quality of our credit card receivables, the costs of securitizing our
credit card receivables, the demand for credit card asset-backed securities and the legal, regulatory, accounting or tax
rules affecting securitization transactions and asset-backed securities, generally.
A prolonged inability to securitize our credit card receivables, or an increase in the costs of such issuances that
would make such activities economically infeasible, may require us to seek alternative funding sources, which may be
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less efficient and more expensive than raising capital via securitization transactions and may have a material adverse
effect on our liquidity, cost of funds and overall financial condition.
The occurrence of events that result in the early amortization of our existing credit card securitization transactions or
an inability to delay the accumulation of principal collections for our existing credit card securitization transactions
would materially adversely affect our liquidity.
Our liquidity and cost of funds would be materially adversely affected by the occurrence of events that could
result in the early amortization of our existing credit card securitization transactions. Our credit card securitization
transactions are structured as “revolving transactions” that do not distribute to securitization investors their share of
monthly principal payments received on the underlying receivables during the revolving period and instead use those
principal payments to fund the purchase of new credit card receivables. The occurrence of an “early amortization
event” may result in termination of the revolving periods of one or more of our securitization transactions, which would
require us to repay the affected outstanding securitized borrowings out of principal collections without regard to the
original payment schedule. Early amortization events include, for example, insufficient cash flows in the securitized pool
of credit card receivables to meet contractual requirements (i.e., excess spread less than zero) and certain breaches of
representations, warranties or covenants in the agreements relating to the securitization transactions. For more
information on excess spread, see Note 5: Credit Card and Private Student Loan Securitization Activities to our
consolidated financial statements. An early amortization event would negatively impact our liquidity and require us to
rely on alternative funding sources, which may or may not be available at the time or may be less efficient and more
expensive. An early amortization event also could impact our ability to access the undrawn secured credit facilities that
we maintain for contingent liquidity purposes. Additionally, the occurrence of an early amortization event with respect
to any of our securitization transactions may adversely impact investor demand for notes issued in our future credit card
securitization transactions.
Our credit card securitization structure includes a requirement that we accumulate principal collections into a
restricted account in the amount of scheduled maturities on a pro rata basis over the 12 months prior to a security’s
maturity date. We have the option under our credit card securitization documents to shorten this accumulation period,
subject to the satisfaction of certain conditions. Historically, we have exercised this option to shorten the accumulation
period to a few months prior to maturity. If we were to determine that the payment rate on the underlying credit card
receivables would not support a short accumulation period, we would need to begin accumulating principal cash flows
earlier than we have historically. A lengthening of the accumulation period could negatively impact our liquidity,
requiring management to implement mitigating measures. During periods of significant maturity levels, absent
management actions, the lengthening of the accumulation period could materially adversely affect our financial
condition.
A downgrade in the credit ratings of our or our subsidiaries’ securities could materially adversely affect our liquidity,
results of operations and financial condition.
We, along with Discover Bank, are regularly evaluated by the ratings agencies. Their ratings for our long-term
debt and other securities, including asset-backed securities issued by our securitization trusts, are based on a number of
factors that may change from time to time, including our financial strength as well as factors that may not be within our
control. Factors that affect our unsecured credit ratings include, but are not limited to, the macroeconomic environment
in which we operate and the credit ratings of the U.S. government, the credit quality and performance of our assets, the
amount and quality of our capital, the level and stability of our earnings and the structure and amount of our liquidity.
In addition to these factors, the ratings of our asset-backed securities are also based on the quality of the underlying
receivables and the credit enhancement structure of the trusts. Downgrades in our ratings, those of Discover Bank or our
asset-backed securities could occur at any time and without notice by any of the rating agencies, which could, among
other things, materially adversely affect our cost of funds, access to capital and funding and overall financial condition.
There can be no assurance that we will be able to maintain our current credit ratings or that our credit ratings will not
be lowered or withdrawn.
We may not be successful in managing the investments in our liquidity investment portfolio and investment
performance may deteriorate due to market fluctuations, which would adversely affect our business and financial
condition.
We must effectively manage the risks of the investments in our liquidity investment portfolio, which is composed of
cash and cash equivalents and high-quality liquid investments. The value of our investments may be adversely affected
by market fluctuations including changes in interest rates, prices, prepayment rates, credit risk premiums and overall
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market liquidity. Also, investments backed by collateral could be adversely impacted by changes in the value of the
underlying collateral. In addition, economic conditions may cause certain of the obligors, counterparties and underlying
collateral on our investments to incur losses of their own or default on their obligations to us due to bankruptcy, lack of
liquidity, operational failure or other reasons, thereby increasing our credit risk exposure to these investments. These
risks could result in a decrease in the value of our investments, which could negatively impact our financial condition.
These risks could also restrict our access to funding. While the securities in our investment portfolio are currently limited
to obligations of high-quality sovereign and government-sponsored issuers, we may choose to expand the range of our
investments over time, which may result in greater fluctuations in market value. While we expect these investments to be
readily convertible into cash and do not believe they present a material increase to our risk profile or will have a
material impact on our risk-based capital ratios, they are subject to certain market fluctuations that may reduce the
ability to fully convert them into cash.
Changes in the level of interest rates could materially adversely affect our earnings.
Changes in interest rates cause our net interest income to increase or decrease, as some of our assets and
liabilities carry interest rates that fluctuate with market benchmarks. Benchmark interest rates rose materially during
2022 as the Federal Reserve raised its federal funds target rate range in an effort to combat high inflation. Financial
market participants expect 2023 will be a transitional year for monetary policy and U.S. economic growth, thus raising
uncertainty as to the direction of benchmark interest rates during 2023. Higher interest rates could negatively impact
our customers as total debt service payments would increase, impede our ability to grow our consumer lending
businesses and increase the cost of our funding, which would put us at a disadvantage as compared to some of our
competitors that have less expensive funding sources.
Some of our consumer loan receivables bear interest at a fixed rate or do not earn interest and we are not able
to increase the rate on those loans to offset any higher cost of funds, which could materially reduce earnings. At the
same time, some of our variable-rate loan receivables may be subject to a cap, exposing us to interest-rate risk. In
addition, we utilize a combination of fixed- and variable-rate funding from various sources, and we may use derivative
instruments to hedge the liabilities. However, timing mismatches between loan receivable growth and funding
procurement could expose us to interest-rate risk.
Additionally, we have a number of variable-rate student loans, interest rate swaps and capital markets securities
with attributes that are either directly or indirectly dependent on LIBOR. In July 2017, the UK Financial Conduct
Authority (“FCA”) announced that it would no longer encourage or compel banks to continue to contribute quotes and
maintain LIBOR after 2021. In March 2021, the FCA announced the future cessation and loss of representativeness for
all LIBOR benchmark settings. While non-U.S. dollar (“USD”) and several less frequently referenced USD LIBOR settings
ceased publication immediately after December 31, 2021, commonly referenced USD LIBOR settings will cease
publication immediately after June 30, 2023. This future cessation event will trigger fallback provisions in many
financial contracts to convert their benchmark index from LIBOR to an alternative rate. In July 2021, the Alternative
Reference Rates Committee (“ARRC”) announced its recommendation of forward-looking term rates based on Secured
Overnight Financing Rate (“SOFR”) as additional alternative reference rate options. For more information regarding our
transition from LIBOR to SOFR, see “Management’s Discussion and Analysis of Financial Condition and Results of
Operations — Regulatory Environment and Developments — Banking — London Interbank Offered Rate.”
Interest rates may also adversely impact our delinquency and charge-off rates. Many consumer lending products
bear interest rates that fluctuate with certain base lending rates published in the market, such as the prime rate and
LIBOR. As a result, higher interest rates often lead to higher payment requirements by consumers under obligations to us
and other lenders, which may reduce their ability to remain current on their obligations to us and thereby lead to loan
delinquencies and additions to our credit loss provision, which could materially adversely affect our earnings.
We continually monitor interest rates and have a number of tools, including the composition of our loans and
investments, liability terms and interest rate derivatives, to manage our interest rate risk exposure. Changes in market
assumptions regarding future interest rates could significantly impact our interest rate risk strategy, our financial position
and results of operations. If our interest rate risk management strategies are not appropriately monitored or executed,
these activities may not effectively mitigate our interest rate sensitivity or have the desired impact on our results of
operations or financial condition. For information related to interest rate risk sensitivities, see “Item 7A — Quantitative
and Qualitative Disclosures About Market Risk.”
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Operational and Other Risk
Our risk management framework and models for managing risks may not be effective in mitigating our risk of loss.
Our risk management framework seeks to identify and mitigate risk and appropriately balance risk and return.
We have established processes and procedures intended to identify, measure, manage, monitor and report the types of
risk to which we are subject, including credit risk, market risk, liquidity risk, operational risk, compliance and legal risk
and strategic risk. We seek to monitor and control our risk exposure through a framework of policies, procedures, limits
and reporting requirements.
Management of our risks in some cases depends upon the use of analytical and/or forecasting models. We use a
variety of models to manage and inform decision-making with respect to customers and for the measurement of risk
including credit, market and operational risks and for our finance and treasury functions. Models used by Discover can
vary in their complexity and are designed to identify, measure and mitigate risks at various levels such as loan-level,
portfolio segments, entire portfolios and products. These models use a set of computational rules to generate numerical
estimates of uncertain values to be used for assessment of price, financial forecasts and estimates of credit, interest rate,
market and operational risk. These models and the quality of their outputs are dependent on the quality and accuracy
of the data loaded into the models. To the extent that the quality and integrity of that data is compromised, the models
could result in inaccurate forecasts, ineffective risk management practices or inaccurate risk reporting. All models carry
some level of uncertainty that introduces risks in the estimates.
If the models that we use to mitigate risks are inadequate or do not accurately predict future outcomes, we may
incur increased losses. In addition, there may be risks that exist, or that develop in the future, that we have not
appropriately anticipated, identified or mitigated. If our risk management framework and models do not effectively
identify or mitigate our risks, we could suffer unexpected losses and our financial condition and results of operations
could be materially adversely affected.
If the security of our systems, or the systems of third parties we rely upon, is compromised, our business could be
disrupted and we may be subject to significant financial exposure, liability and damage to our reputation.
Our digital banking and network operations rely heavily on the secure processing, storage and transmission of
confidential or sensitive information about us, our customers and third parties with whom we do business. Information
security risks for financial institutions have increased and continue to increase in part because of the proliferation of
new technologies, the use of the internet and cloud, mobile and telecommunications technologies to conduct financial
transactions and the increased sophistication and activities of organized crime, activists, hackers, terrorist
organizations, nation state actors and other external parties. Those parties may also attempt to fraudulently induce
employees, customers or other users of our systems (including third parties) to disclose confidential or sensitive
information in order to gain access to our data or that of our customers.
Our technologies, systems, networks and software, those of other financial institutions and other firms (such as
hardware vendors, cloud providers and others), have been, and are likely to continue to be, the target of increasingly
frequent cyber-attacks, malicious code, ransomware, denial of service attacks, phishing and other social engineering,
other remote access attacks and physical attacks that could result in unauthorized access, misuse, loss, unavailability or
destruction of data (including confidential customer information), account takeovers, identity theft and fraud,
unavailability of service or other events. These types of threats may derive from human error, fraud or malice on the
part of external or internal parties or may result from technological failure or otherwise. Further, our vulnerability to
these types of threats may be increased to the extent employees may continue to work remotely on a more frequent
basis with the current trend toward hybrid work arrangements.
Despite our efforts to ensure the integrity of our systems through our information security and business continuity
programs, we may not be able to anticipate or to implement effective preventive measures against all known and
unknown security threats, attacks or breaches or events of these types, especially because the techniques used change
frequently and are becoming increasingly more sophisticated or are not recognized until launched or vulnerabilities in
software or hardware are unknown or are unable to be entirely addressed even after becoming known, and because:
•
Security attacks can originate from a wide variety of sources and geographic locations and may be
undetected for a period of time.
• We rely on many third-party service providers and network participants, including merchants, and, as such,
a security breach or cyber-attack affecting one of these third parties could impact us. For example, the
financial services industry continues to see attacks against the environments where personal and identifiable
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information is handled. For additional information see the risk factor “— Failure to manage our relationships
with third-party service providers could result in our revenue or results of operations being materially
adversely affected.”
• Our customers may use computers and mobile devices that are beyond our security control systems to access
our products and services.
We are subject to increasing risk related to information and data security as we increase acceptance of the
Discover card internationally, expand our suite of online digital banking products, enhance our mobile payment
technologies, acquire new or outsource some of our business operations, expand our internal usage of web-based
products and applications, and otherwise attempt to keep pace with rapid technological changes in the financial
services industry. Our efforts to mitigate this risk increase our expenses. While we continue to invest in our information
security defenses (including cybersecurity defenses), if our security systems or those of third parties are penetrated or
circumvented such that the confidentiality, integrity or availability of information about us, our customers, transactions
processed on our networks or on third-party networks on our behalf or third parties with which we do business is
compromised, we could be subject to significant liability that may not be covered by insurance, including significant
legal and financial exposure, actions by our regulators, damage to our reputation, or a loss of confidence in the
security of our systems, products and services that could materially adversely affect our business.
Cyber-attacks that are successful, or are perceived to be successful, in compromising the data or disrupting the
services of other peer financial institutions, whether or not we are impacted, could lead to a general loss of customer
confidence, which could negatively impact market perception of our products and services. Media reports of attempted
cyber-attacks, service disruptions or vulnerabilities in our information systems or security procedures or those of any of
the third-party service providers we engage, could cause significant legal and financial exposure, lead to regulatory
and legislative intervention and cause an overall negative effect in our business. For additional information on risks in
this area, see the risk factors below regarding fraudulent activity, the introduction of new products and services, the use
of third parties for outsourcing, technology generally, and laws and regulations addressing consumer privacy and data
use and security.
If we cannot remain organizationally effective, we will be unable to address the opportunities and challenges
presented by our strategy and the increasingly dynamic and competitive economic and regulatory environment.
To remain organizationally effective, we must effectively empower, integrate and deploy our management and
operational resources and incorporate global and local business, regulatory and consumer perspectives into our
decisions and processes. In order to execute on our objective to be the leading consumer bank and payments partner,
we must develop and implement innovative and efficient technology solutions and marketing initiatives while effectively
managing legal, regulatory, compliance, security, operational and other risks as well as expenses. Examples include the
implementation of a broader rollout of our checking product and a structure for a more competitive global network
business. If we fail to develop and implement these solutions, we may be unable to expand quickly and the results of our
expansion may be unsatisfactory. In addition, if we are unable to make decisions quickly, assess our opportunities and
risks, execute our strategy and implement new governance, managerial and organizational processes as needed in this
increasingly dynamic and competitive economic and regulatory environment, our financial condition, results of
operations, relationships with our business partners, banking regulators, customers and shareholders, and ultimately
our prospects for achieving our long-term strategies, may be negatively impacted.
We may be unable to increase or sustain Discover credit card usage, which could impair growth in, or lead to
diminishing, average balances and total revenue.
A key element of our business strategy is to increase the usage of the Discover credit card by our customers,
including making it their primary credit card, and thereby increase our revenue from transaction and service fees and
interest income. However, our customers’ use and payment patterns may change because of social, legal and economic
factors, and customers may decide to use debit cards or other payment products instead of credit cards, not increase
credit card usage, or pay their balances within the grace period to avoid finance charges. We face challenges from
competing card products in our attempts to increase credit card usage by our existing customers. Our ability to increase
credit card usage also is dependent on customer satisfaction, which may be adversely affected by factors outside of our
control, including competitors’ actions and legislative/regulatory changes. Existing legal and regulatory restrictions limit
pricing changes that may impact an account throughout its lifecycle, which may reduce our capability to offer lower
price promotions to drive account usage and customer engagement. As part of our strategy to increase usage, we have
been increasing the number of merchants who accept credit cards issued on the Discover Network. If we are unable to
continue increasing merchant acceptance or fail to improve awareness of existing merchant acceptance of our credit
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cards, our ability to grow usage of Discover credit cards may be hampered. As a result of these factors, we may be
unable to increase or sustain credit card usage, which could impair growth in or lead to diminishing average balances
and total revenue.
A reduction in the number of large merchants that accept cards on the Discover Network or PULSE network or the
rates they pay could materially adversely affect our business, financial condition, results of operations and cash
flows.
Discover card net transaction dollar volume was concentrated among our top 100 merchants in 2022, with our
largest merchant accounting for approximately 5% of that net transaction volume. Transaction volume on the PULSE
network was also concentrated among the top 100 merchants in 2022, with our largest merchant accounting for
approximately 19% of PULSE transaction volume. These merchants could seek to negotiate better pricing or other
financial incentives by conditioning their continued participation in the Discover Network and/or PULSE network on a
change in the terms of their economic participation. Loss of acceptance at our largest merchants would decrease
transaction volume, negatively impact our brand and could cause customer attrition. In addition, some of our
merchants, primarily our remaining small- and mid-size merchants, are not contractually committed to us for any period
of time and may cease to participate in the Discover Network at any time on short notice.
Actual or perceived limitations on acceptance of credit cards issued on the Discover Network or debit cards
issued on the PULSE network could adversely affect the use of Discover cards by existing customers and the
attractiveness of Discover cards to prospective customers. Also, we may have difficulty attracting and retaining network
partners if we are unable to add or retain acquirers or merchants who accept cards issued on the Discover or PULSE
networks. As a result of these factors, a reduction in the number of our merchants or the rates they pay could materially
adversely affect our business, financial condition, results of operations and cash flows.
Our business, financial condition and results of operations may be adversely affected by merchants’ increasing focus
on the fees charged by credit card and debit card networks.
Merchant acceptance and fees are critical to the success of both our card-issuing and payment processing
businesses. Merchants are concerned with the fees charged by credit card and debit card networks. They seek to
negotiate better pricing or other financial incentives as a condition of continued participation in the Discover Network
and PULSE network. During the past few years, merchants and their trade groups have filed numerous lawsuits against
Visa, MasterCard, American Express and their card-issuing banks, claiming that their practices toward merchants,
including issuer fees, violate federal antitrust laws. There can be no assurance that they will not in the future bring legal
proceedings against other credit card and debit card issuers and networks, including us. Merchants also may promote
forms of payment with lower fees, such as ACH-based payments, or seek to impose surcharges at the point of sale for
use of credit or debit cards. Merchant groups have also promoted federal and state legislation that would restrict issuer
practices or enhance the ability of merchants, individually or collectively, to negotiate more favorable fees. The
heightened focus by merchants on the fees charged by credit card and debit card networks, together with the Dodd-
Frank Act and recent industry litigation, which would allow merchants to encourage customers to use other payment
methods or cards and may increase merchant surcharging, could lead to reduced transactions on, or merchant
acceptance of, Discover Network or PULSE network cards or reduced fees, any of which could adversely affect our
business, financial condition and results of operations.
Political, economic or other instability in a country or geographic region, or other unforeseen or catastrophic events,
could adversely affect our business activities and reduce our revenue.
Geopolitical events, natural disasters, extreme weather-related events or other catastrophic events, including
terrorist attacks and pandemics, may have a negative effect on our business and infrastructure, including our
information technology systems. Climate change may exacerbate certain of these threats, including the frequency and
severity of weather-related events and other natural disasters. Our Diners Club network, concentrated primarily on
serving the global travel industry, could be adversely affected by a number of factors including international conditions,
travel restrictions, pandemics or negative perceptions about the safety of travel that may result in an indefinite decline in
consumer or business travel activity. Armed conflict, public health emergencies, natural disasters, political instability or
terrorism may have a significant and prolonged negative effect on travel activity and related revenue. Although a
regionalized event or condition may primarily affect one of our network participants, it may also affect our overall
network and card activity and our resulting revenue. Overall network and card transaction activity may decline as a
result of concerns about safety or disease or may be limited because of economic conditions that result in spending,
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including on travel, to decline. The impact of such events and other catastrophes on the overall economy may also
adversely affect our financial condition or results of operations.
Fraudulent activity associated with our products or our networks could cause our brands to suffer reputational
damage, the use of our products to decrease and our fraud losses to be materially adversely affected.
We are subject to the risk of fraudulent activity associated with merchants, customers and other third parties
handling customer information. The risk of fraud continues to increase for the financial services industry in general.
Credit and debit card fraud, identity theft and electronic-transaction related crimes are prevalent and perpetrators are
growing ever more sophisticated. While we have policies and procedures designed to address such risk, there can be
no assurance that losses will not occur. Our resources, customer authentication methods and fraud prevention tools may
be insufficient to accurately predict, prevent or detect fraud. We incurred fraud losses and other charges of $149
million and $92 million during the years ended December 31, 2022 and 2021, respectively.
Our risk of fraud continues to increase as third parties that handle confidential consumer information suffer
security breaches, acceptance of the Discover card grows internationally and we expand our digital banking business
and introduce new products and features. Our financial condition, the level of our fraud charge-offs and other results of
operations could be materially adversely affected if fraudulent activity were to significantly increase. Furthermore, high-
profile fraudulent activity could negatively impact our brand and reputation. In addition, significant increases in
fraudulent activity could lead to regulatory intervention (such as mandatory card reissuance) and reputational and
financial damage to our brands, which could negatively impact the use of our deposit accounts, cards and networks
and thereby have a material adverse effect on our business. Further, fraudulent activity may result in lower license fee
revenue from our Diners Club licensees.
The financial services and payment services industries are rapidly evolving and we may be unsuccessful in
introducing new products or services on a large scale in response to these changes.
Technological changes continue to significantly impact the financial services and payment services industries. For
example, we may be unsuccessful in deploying new technologies to strengthen our credit underwriting capabilities,
enhance the effectiveness of our marketing efforts, ensure acceptance with new payment technologies, enhance
customer service, drive efficiencies in back-office functions or reduce fraud. The increasingly competitive mobile, e-
wallet and tokenization spaces are expected to continue to bring risks and opportunities to both our digital banking and
payment services businesses.
The effect of technological changes on our business is both rapid and unpredictable. We depend, in part, on
third parties for the development of and access to new technologies. We expect that new services and technologies
relating to the payments business will continue to appear in the market and these new services and technologies may be
superior to, or render obsolete, the technologies that we currently use in our products and services. Rapidly evolving
technologies and new entrants in mobile and emerging payments pose a risk to us both as a card issuer and as a
payments business. As a result, our future success may be dependent on our ability to identify and adapt to
technological changes and evolving industry standards and to provide payment solutions for our customers, merchants
and financial institution customers.
The process of developing new products and services or enhancing our existing products and services is complex,
costly and uncertain. Difficulties or delays in the development, production, testing and marketing of new products or
services may be caused by a number of factors including, among other things, operational, capital and regulatory
constraints. The occurrence of such difficulties may affect the success of our products or services. Developing
unsuccessful products and services could result in financial losses as well as decreased capital availability. In addition,
the new products and services offered may not be adopted by consumers, merchants or financial institution customers.
Also, the success of a new product or service may depend upon our ability to deliver it on a large scale, which may
require a significant capital investment that we may not be in a position to make. If we are unable to successfully
introduce and support new income-generating products and services while also managing our expenses, it may impact
our ability to compete effectively and materially adversely affect our business, financial condition and results of
operations.
Failure to manage our relationships with third-party service providers could result in our revenue or results of
operations being materially adversely affected.
We depend on third-party service providers for many aspects of the operation of our business. For example, we
depend on third parties for software and systems development, the timely transmission of information across our data
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transportation network and for other telecommunications, processing, remittance, technology-related and other services
in connection with our digital banking and payment services businesses. If a service provider fails to provide the
services that we require or expect, or fails to meet contractual requirements, such as service levels, security requirements
or compliance with applicable laws, the failure could negatively impact our business by adversely affecting our ability
to process customers’ transactions in a secure, consistent, timely and accurate manner, otherwise hampering our ability
to serve our customers, or subjecting us to litigation and regulatory risk for poor vendor oversight. Such a failure could
adversely affect the perception of the reliability of our networks and services, and the quality of our brands, and could
have a materially adverse effect on our reputation, revenues and/or our results of operations.
With the current trend toward hybrid work arrangements, we have become increasingly dependent on third-party
service providers, including those with which we have no direct relationship, such as our employees’ internet service
providers. If these third-parties experience service disruptions, our operations may be interrupted or negatively
impacted.
If our key technology platforms become obsolete, or if we experience disruptions, including difficulties in our ability
to process transactions, our revenue or results of operations could be materially adversely affected.
Our ability to deliver services to our customers and run our business in compliance with applicable laws and
regulations may be affected by the functionality of our technology systems. The implementation of technology changes
as well as patches and upgrades to maintain current and integrated systems may result in compliance issues and may,
at least temporarily, cause disruptions to our business, including, but not limited to, systems interruptions, transaction
processing errors and system conversion delays, all of which could have a negative impact on us. In addition, our
transaction processing systems and other operational systems may encounter service interruptions at any time due to
system or software failure, natural disaster or other reasons. Such services could be disrupted at any of our primary or
back-up facilities or our other owned or leased facilities. Third parties to whom we outsource the maintenance and
development of certain technological functionality may experience errors or disruptions that could adversely impact us
and over which we may have limited control. In addition, there is no assurance that we will be able to sustain our
investment in new technology to avoid obsolescence of critical systems and applications. A failure to maintain current
technology, systems and facilities or to control third-party risk, could cause disruptions in the operation of our business,
which could materially adversely affect our transaction volumes, revenues, reputation and/or our results of operations.
If we are unable to recruit, retain and motivate key officers and employees to drive our business, our business could
be materially adversely affected.
Our success depends, in large part, on our ability to recruit, retain and motivate key officers and employees to
manage and grow our business. Our senior management team has significant industry experience and would be
difficult to replace. We believe we are in a critical period of competition in the financial services and payments industry.
The market for qualified individuals is highly competitive and we may not be able to attract and retain qualified
personnel or candidates to replace or succeed members of our senior management team or other key personnel or it
may be expensive to do so. We may be subject to restrictions under future legislation or regulation limiting executive
compensation. For example, the federal banking agencies have previously issued proposed rulemaking on incentive
compensation practices for certain employees at banking organizations, including executives, and may issue additional
rules relating to such activities in the future. These requirements could negatively impact our ability to compete with
other companies in attracting, hiring and retaining key personnel and offer incentives that motivate our key personnel to
perform and may require us to extensively restructure certain of our existing incentive compensation practices.
Additionally, the market for individuals with skills in fields such as technology, advanced analytics, digital marketing
and payments is increasingly competitive and we may not be able to attract and retain persons with the desired skill set
or experience. If we are unable to recruit, retain and motivate key personnel to manage and grow our business well,
our business could be materially adversely affected.
Merchant defaults may adversely affect our business, financial condition, cash flows and results of operations.
As an issuer and merchant acquirer in the U.S. on the Discover Network and as a holder of certain merchant
agreements internationally for the Diners Club network, we may be contingently liable for certain disputed credit card
sales transactions that arise between customers and merchants. If a dispute is resolved in the customer’s favor, we will
cause a credit or refund of the amount to be issued to the customer and charge back the transaction to the merchant or
merchant acquirer. If we are unable to collect this amount from the merchant or merchant acquirer, we will bear the loss
for the amount credited or refunded to the customer. Where the purchased product or service is not provided until some
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later date following the purchase, such as an airline ticket, the likelihood of potential liability increases. Losses related to
merchant chargebacks were not material for the years ended December 31, 2022 and 2021.
Damage to our reputation could negatively affect our business and brand.
In recent years, financial services companies have experienced increased reputational risk as consumers protest
and regulators scrutinize business and compliance practices of such companies. Maintaining a positive reputation is
critical to attracting and retaining customers, investors and employees. Damage to our reputation can therefore cause
significant harm to our business and prospects. Harm to our reputation can arise from numerous sources, including,
among others, employee misconduct; a breach of our or our service providers’ cybersecurity defenses; litigation or
regulatory outcomes; failing to deliver minimum standards of service and quality; compliance failures; and the activities
of customers, business partners and counterparties. Social media also can cause harm to our reputation. By its very
nature, social media can reach a wide audience in a very short amount of time, which presents unique corporate
communications challenges. Negative or otherwise undesirable publicity generated through unexpected social media
coverage can damage our reputation and brand. Negative publicity regarding us, whether or not true, may result in
customer attrition and other harm to our business prospects. There has also been increased focus on topics related to
environmental, social and corporate governance policies, and criticism of our policies in these areas could also harm
our reputation and/or potentially limit our access to some forms of capital or liquidity.
We may be unsuccessful in protecting or defending our brands or other intellectual property, or third parties may
allege that we are infringing their intellectual property rights.
We rely on a multifaceted strategy to protect our intellectual property that takes advantage of protection such as
patents, trademarks, copyrights, trade secrets and other restrictions on disclosure of confidential and proprietary
information. We develop our intellectual property internally and in some cases license it from third parties.
In addition, the Discover, PULSE and Diners Club brands have substantial economic and intangible value. Our
success is dependent on our ability to promote and protect these brands and our other intellectual property. Our ability
to attract and retain customers is highly dependent upon the external perception of our Company and brands. We
strategically license our trademarks to business partners and network participants, some of whom have contractual
obligations to promote and develop our brands. For example, the Discover card brand is now being issued by certain
Diners Club licensees in their local markets.
If our business partners or other third parties do not adhere to contractual standards, engage in improper
business practices, or otherwise misappropriate, misuse or diminish the value of our brands or our other intellectual
property, we may suffer reputational and financial damage. If we will not be able to adequately protect our brands, our
proprietary information and other intellectual property, our business success may be adversely affected. In addition,
third parties may allege that our developed or licensed marketing, processes or systems may infringe upon their
intellectual property rights. Given the potential risks and uncertainties of such claims, our business could be adversely
affected by having to pay significant monetary damages, technology development expenses or licensing fees, and we
may have to alter our business practices or be prevented from competing effectively.
Laws, regulations and supervisory guidance and practices, or the application thereof, may adversely affect our
business, financial condition and results of operations.
We must comply with an array of banking, consumer lending and payment services laws and regulations in all
jurisdictions in which we operate as described more fully in “Business — Supervision and Regulation”, the risk factor
entitled "— Financial regulatory developments have and will continue to significantly impact the environment for the
financial services industry, which could adversely impact our business, results of operations and financial condition”
and “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Regulatory
Environment and Developments.” In addition, we are subject to inquiries and enforcement actions from states’ attorney
general offices and regulation by the Federal Trade Commission, state banking regulators and the U.S. Department of
Justice, as well as the SEC and New York Stock Exchange in our capacity as a public company. We also are subject to
the requirements of entities that set and interpret accounting standards (such as the Financial Accounting Standards
Board (“FASB”), the SEC, banking regulators and our independent registered public accounting firm), which may add
new requirements or change their interpretations on how standards should be applied. Guidance not yet issued could
potentially have a material impact on business lines, as well as how we record and report our financial condition and
results of operations, and could have an impact on regulatory capital.
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Failure to comply with laws, regulations and standards could lead to adverse consequences such as financial,
structural, reputational and operational penalties, including our bank subsidiary being placed in receivership, litigation
exposure and disgorgement and fines (as described further below). For example, failure to comply with anti-bribery
and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act and other laws regarding corporate conduct,
can expose us and/or individual employees to severe criminal and civil penalties.
Legislative, regulatory and tax code changes could impact the profitability of our business activities, alter
consumer behavior in ways we did not anticipate, require us to limit or change our business practices or our product
offerings, or expose us to additional costs (including increased compliance costs). Significant changes in laws and
regulations may have a more adverse effect on our results of operations than on the results of our competitors or may
disproportionately benefit our competitors.
Current and proposed laws and regulations addressing consumer privacy and data use and security could affect the
competitiveness of our products and increase our costs.
Legal or regulatory pronouncements relating to consumer privacy, data use and security affect our business. We
are subject to a number of laws concerning consumer privacy and data use and security such as the European Union’s
General Data Protection Regulation and the California Consumer Privacy Act. Due to recent consumer data compromise
events in the U.S., which resulted in unauthorized access to millions of customers’ data, these areas continue to be a
focus of the U.S. Executive Branch and Congress, state legislators and attorneys general and other regulators.
Developments in this area, such as new laws, regulations, regulatory guidance, litigation or enforcement actions, could
result in new or different requirements on Discover and other card issuers or networks that could increase costs or
adversely affect the competitiveness of our credit card or debit card products. See the discussion on recent security
developments in “Management’s Discussion and Analysis of Financial Condition and Results of Operations —
Regulatory Environment and Developments” for more information. In addition, failure to comply with the privacy and
data use and security laws and regulations to which we are subject, including by reason of inadvertent disclosure of
confidential information or the failure to provide timely notification of a disclosure, could result in litigation, fines,
sanctions, penalties or other adverse consequences and loss of consumer confidence, which could materially adversely
affect our results of operations, overall business and reputation.
Litigation and regulatory actions could subject us to significant fines, penalties and/or requirements resulting in
increased expenses, oversight and reputation risk.
Consumer banking and payment services institutions have historically been subject to significant legal actions,
both from private and government litigants. In addition to regulatory actions, private litigants may include class action
lawsuits and commercial, shareholder and patent litigation. Many of these actions have included claims for substantial
compensatory, statutory or punitive damages. In addition, we have been and may again be involved in various actions
or proceedings brought by governmental regulatory and enforcement agencies, which could cause reputational harm,
require changes to business activities and product offerings, or subject us to significant fines, penalties, customer
restitution or other requirements, resulting in increased expenses. See Note 19: Litigation and Regulatory Matters to our
consolidated financial statements for more information on current matters affecting us.
Historically, we have offered customers an arbitration clause in agreements to quickly and economically resolve
disputes. The arbitration clause has, in some cases, also limited our exposure to consumer class action litigation, while
still being able to resolve individual customer disputes. However, there is no guarantee that we will be able to continue
to offer arbitration clauses in the future or that we will be successful in enforcing the arbitration clause in court. Legal
challenges to the enforceability of these clauses may cause us to discontinue their use. In addition to court enforceability
uncertainty, there have been bills pending in the U.S. Congress to directly or indirectly prohibit the use of pre-dispute
arbitration clauses in some or all consumer banking products.
We may be limited in our ability to pay dividends on and repurchase our stock.
We increased our quarterly common stock dividend in 2022 to $0.60 per share, an increase of $0.10 per share
from the previous rate of $0.50 per share and repurchased approximately 7.5% of our outstanding common stock
under our share repurchase program in 2022. The declaration and payment of future dividends, as well as the amount
thereof, are subject to the discretion of our Board of Directors. The amount and size of any future dividends and share
repurchases will depend upon regulatory limitations imposed by the Federal Reserve and our results of operations,
financial condition, capital levels, cash requirements, future prospects, regulatory review and other factors as further
described in “Business — Supervision and Regulation — Capital, Dividends and Share Repurchases.” Holders of our
-41-
shares of common stock are subject to the prior dividend rights of holders of our preferred stock or the depositary
shares representing such preferred stock outstanding. No dividend may be declared or paid on or set aside for
payment on our common stock if full dividends have not been declared and paid on all outstanding shares of our
preferred stock in any dividend period. Banking laws and regulations and our banking regulators may limit or prohibit
our payment of dividends on or our repurchase of our stock at any time. There can be no assurance that we will declare
and pay any dividends on or repurchase our stock in the future.
We are a holding company and depend on payments from our subsidiaries.
Discover Financial Services, our parent holding company, depends on dividends, distributions and other
payments from its subsidiaries, particularly Discover Bank, to fund its dividend payments, share repurchases, payments
on its obligations, including debt obligations, and to provide funding and capital as needed to its operating
subsidiaries. Banking laws and regulations and our banking regulators may limit or prohibit our transfer of funds freely,
either to or from our subsidiaries, at any time. These laws, regulations and rules may hinder our ability to access funds
that we may need to make payments on our obligations or otherwise achieve strategic objectives. For more information,
see “Business — Supervision and Regulation — Capital, Dividends and Share Repurchases.”
Special Note Regarding Forward-Looking Statements
This annual report on Form 10-K and materials we have filed or will file with the SEC (as well as information
included in our other written or oral statements) contain or will contain certain statements that are forward-looking
within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future
performance and involve certain risks, uncertainties and assumptions that are difficult to predict. Actual outcomes and
results may differ materially from those expressed in, or implied by, our forward-looking statements. Words such as
“expects,” “anticipates,” “believes,” “estimates,” “forecasts,” and other similar expressions or future or conditional verbs
such as “will,” “should,” “would,” and “could,” are intended to identify such forward-looking statements. You should
not rely solely on the forward-looking statements and should consider all uncertainties and risks throughout this annual
report on Form 10-K, including those described under “Risk Factors.” The statements are only as of the date they are
made and we undertake no obligation to update any forward-looking statement.
Possible events or factors that could cause results or performance to differ materially from those expressed in our
forward-looking statements include the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
changes in economic variables, such as the availability of consumer credit, the housing market, energy costs,
the number and size of personal bankruptcy filings, the rate of unemployment, the levels of consumer
confidence and consumer debt and investor sentiment;
the impact of current, pending and future legislation, regulation, supervisory guidance and regulatory and
legal actions, including, but not limited to, those related to accounting guidance, tax reform, financial
regulatory reform, consumer financial services practices, anti-corruption and funding, capital and liquidity;
the actions and initiatives of current and potential competitors;
our ability to manage our expenses;
our ability to successfully achieve card acceptance across our networks and maintain relationships with
network participants and merchants;
our ability to sustain our card, private student loan and personal loan growth;
our ability to increase or sustain Discover card usage or attract new customers;
difficulty obtaining regulatory approval for financing, closing, transitioning, integrating or managing the
expenses of acquisitions of or investments in new businesses, products or technologies;
our ability to manage our credit risk, market risk, liquidity risk, operational risk, compliance and legal risk
and strategic risk;
the availability and cost of funding and capital;
access to deposit, securitization, equity, debt and credit markets;
the impact of rating agency actions;
the level and volatility of equity prices, commodity prices and interest rates, currency values, investments,
other market fluctuations and other market indices;
-42-
•
•
•
•
•
•
•
•
•
•
•
•
•
•
losses in our investment portfolio;
limits on our ability to pay dividends and repurchase our common stock;
limits on our ability to receive payments from our subsidiaries;
fraudulent activities or material security breaches of our or others’ key systems;
our ability to remain organizationally effective;
the effect of political, economic and market conditions, geopolitical events, climate change, pandemics and
unforeseen or catastrophic events;
our ability to introduce new products or services;
our ability to manage our relationships with third-party vendors, as well as those with which we have no
direct relationship such as our employees’ internet service providers;
our ability to maintain current technology and integrate new and acquired systems and technology;
our ability to collect amounts for disputed transactions from merchants and merchant acquirers;
our ability to attract and retain employees;
our ability to protect our reputation and our intellectual property;
our ability to comply with regulatory requirements; and
new lawsuits, investigations or similar matters or unanticipated developments related to current matters.
We routinely evaluate and may pursue acquisitions of or investments in businesses, products, technologies, loan
portfolios or deposits, which may involve payment in cash or our debt or equity securities.
The foregoing review of important factors should not be construed as exclusive and should be read in conjunction
with the other cautionary statements that are included in this annual report on Form 10-K. These factors expressly
qualify all subsequent oral and written forward-looking statements attributable to us or persons acting on our behalf.
Except for any ongoing obligations to disclose material information as required under U.S. federal securities laws, we
do not have any intention or obligation to update forward-looking statements after we distribute this annual report on
Form 10-K, whether as a result of new information, future developments or otherwise.
-43-
Item 1B.
Unresolved Staff Comments
None.
Item 2.
Properties
Our principal properties are located in the U.S. and include our corporate headquarters, our call centers and a
processing center. Our corporate headquarters is used by both our Digital Banking and Payment Services segments and
the call centers and processing center largely support our Digital Banking segment. We also have various offices
located outside the U.S. that primarily support our Payment Services segment.
We have begun to reconfigure certain locations as we continue to work to optimize our physical space. As a
result, our call centers and processing center are being utilized to a reasonable capacity. We believe our facilities that
support both our Digital Banking and Payment Services segments are suitable and adequate to meet our current and
projected needs.
Item 3.
Legal Proceedings
For a description of legal proceedings, see Note 19: Litigation and Regulatory Matters to our consolidated
financial statements.
Item 4.
Mine Safety Disclosures
None.
-44-
Part II.
Part II | Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer
Purchases of Equity Securities
Our common stock is traded on the New York Stock Exchange (ticker symbol DFS). As of February 17, 2023,
there were approximately 38,376 holders of record of our common stock.
Issuer Purchases of Equity Securities
The following table sets forth information regarding purchases of our common stock related to our share
repurchase program and employee transactions made by us or on our behalf during the most recent quarter:
Period
October 1-31, 2022
Repurchase program(1)(2) ......................
Employee transactions(3).......................
November 1-30, 2022
Repurchase program(1) .........................
Employee transactions(3).......................
December 1-31, 2022
Repurchase program(1) .........................
Employee transactions(3).......................
Total
Repurchase program(1) .........................
Employee transactions(3).......................
Total Number of Shares
Purchased
Average Price Paid Per
Share
Total Number of Shares
Purchased as Part of
Publicly Announced
Plan or Program(1)
Maximum Dollar Value
of Shares that may yet
be purchased under the
Plans or Programs(1)
— $
1,224
$
850,874
5,312
5,031,837
3,790
5,882,711
10,326
$
$
$
$
$
$
—
97.44
107.77
103.84
101.08
105.09
102.04
103.54
— $
3,389,926,238
N/A
N/A
850,874
$
3,298,228,352
N/A
N/A
5,031,837
$
2,789,626,246
N/A
N/A
5,882,711
$
2,789,626,246
N/A
N/A
(1)
(2)
(3)
In April 2022, our Board of Directors approved a new share repurchase program authorizing the purchase of up to $4.2 billion of our outstanding shares of
common stock through June 30, 2023. This share repurchase authorization replaced our prior $2.4 billion share repurchase program, that expired on March 31,
2022.
In July 2022, share repurchases were suspended because of an internal investigation relating to our student loan servicing practices and related compliance matters.
Share repurchases resumed in November 2022 with the completion of the investigation. See "— Liquidity and Capital Resources — Capital" for additional
information.
Reflects shares withheld (under the terms of grants under employee stock compensation plans) to offset tax withholding obligations that occur upon the delivery of
outstanding shares underlying restricted stock units or upon the exercise of stock options.
-45-
Stock Performance Graph
The following graph compares the cumulative total stockholder return of our common stock, the S&P 500
Financials Index and the S&P 500 Index for the period from December 31, 2017 through December 31, 2022. The
graph assumes an initial investment of $100 on December 31, 2017. The cumulative returns include stock price
appreciation and assume full reinvestment of dividends. This graph does not forecast future performance of our
common stock.
$300
$200
$100
$0
2017
2018
2019
2020
2021
2022
Discover Financial Services
S&P 500 Financials Index
S&P 500 Index
2017
2018
2019
2020
2021
2022
December 31,
Discover Financial Services ............................ $
100.00
S&P 500 Financials Index............................... $
100.00
S&P 500 Index ................................................ $
100.00
$
$
$
78.22
86.96
95.61
$
$
$
114.94
114.87
125.70
$
$
$
126.52
112.85
148.81
$
$
$
164.21
152.20
191.48
$
$
$
141.93
136.11
156.77
Item 6.
Reserved
-46-
Item 7.
Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in
conjunction with our audited consolidated financial statements and related notes included elsewhere in this annual
report on Form 10-K. Some of the information contained in this discussion and analysis constitutes forward-looking
statements that involve risks and uncertainties. Actual results could differ materially from those discussed in these
forward-looking statements. Factors that could cause or contribute to these differences include, but are not limited to,
those discussed below and elsewhere in this annual report on Form 10-K particularly under “Risk Factors” and “Special
Note Regarding Forward-Looking Statements,” which immediately follows “Risk Factors.” Unless otherwise specified,
references to Notes to our consolidated financial statements are to the Notes to our audited consolidated financial
statements as of December 31, 2022 and 2021 and for years ended December 31, 2022, 2021 and 2020.
Introduction and Overview
Discover Financial Services (“DFS”) is a digital banking and payment services company. We provide digital
banking products and services and payment services through our subsidiaries. We offer our customers credit card
loans, private student loans, personal loans, home loans and deposit products. We also operate the Discover Network,
the PULSE network (“PULSE”) and Diners Club International (“Diners Club”), collectively known as the Discover Global
Network. The Discover Network processes transactions for Discover-branded credit and debit cards and provides
payment transaction processing and settlement services. PULSE operates an electronic funds transfer network, providing
financial institutions issuing debit cards on the PULSE network with access to ATMs domestically and internationally and
merchant acceptance throughout the United States of America (“U.S.”) for debit card transactions. Diners Club is a
global payments network of licensees, which are generally financial institutions, that issue Diners Club branded credit
and charge cards and/or provide card acceptance services.
Our primary revenues consist of interest income earned on loan receivables and fees earned from customers,
financial institutions, merchants and issuers. The primary expenses required to operate our business include funding
costs (interest expense), credit loss provisions, customer rewards and expenses incurred to grow, manage and service
our loan receivables and networks. Our business activities are funded primarily through consumer deposits,
securitization of loan receivables and the issuance of unsecured debt.
2022 Highlights
The highlights below compare results as of and for the year ended December 31, 2022 against results as of and
for the year ended December 31, 2021.
• Net income was $4.4 billion, or $15.50 per diluted share, compared to net income of $5.4 billion, or
$17.83 per diluted share, in the prior year.
•
Total loans grew $18.4 billion, or 20%, to $112.1 billion.
• Credit card loans grew $15.7 billion, or 21%, to $90.1 billion.
•
The net charge-off rate for credit card loans decreased 4 basis points to 2.05% and the delinquency rate for
credit card loans over 30 days past due increased 87 basis points to 2.53%.
• Direct-to-consumer deposits grew $8.6 billion, or 14%, to $70.5 billion.
•
Payment Services transaction volume for the segment was $331.1 billion, up 5%.
-47-
Outlook
The outlook below provides our current expectations for our financial results based on market conditions, the
regulatory and legal environment and our business strategies.
• We expect continued loan growth driven by recent account growth, moderation in the payment rate and our
current expectations of sales trends.
•
Based on the current interest rate environment, net interest margin is expected to modestly increase in
comparison to 2022.
• We expect the total net charge-off rate to increase, in comparison to the prior year, driven by continued
credit normalization and seasoning of recent vintages.
•
Total expenses are expected to increase, driven by employee compensation and benefits expense from
higher headcount and marketing and business development expense, and we remain committed to
managing expenses while continuing to make investments in profitable long-term growth.
Regulatory Environment and Developments
Banking
Capital Standards and Stress Testing
As a bank holding company, DFS is subject to mandatory supervisory stress tests every other year and is required
to submit annual capital plans to the Federal Reserve based on forward-looking internal analysis of income and capital
levels under expected and stressful conditions. DFS is also subject to capital buffer requirements, including the Stress
Capital Buffer ("SCB"), which requires maintenance of regulatory capital levels above a threshold established based on
the results of supervisory stress tests after accounting for planned dividend payments.
In January 2021, the Federal Reserve finalized regulatory amendments that made targeted changes to the
capital planning, regulatory reporting and SCB requirements for firms subject to Category IV standards, including DFS,
to be consistent with the Federal Reserve’s regulatory tailoring framework. The final rules generally align to instructions
the Federal Reserve previously provided to Category IV firms regarding their respective capital plan submissions. The
amended rules also provide Category IV firms with the option to submit to supervisory stress tests during off years if they
wish for the Federal Reserve to reset the stress test portion of their SCB requirement. The Federal Reserve also revised the
scope of application of its existing regulatory guidance for capital planning to align with the tailoring framework.
However, the timing and substance of any additional changes to existing guidance or new guidance are uncertain.
In June 2021, the Federal Reserve announced the results of its supervisory stress tests for the firms required to
participate in the 2021 Comprehensive Capital Analysis and Review (“CCAR”) process. In accordance with the capital
plan rule amendments, DFS elected not to participate in the 2021 supervisory stress tests. Nevertheless, DFS was
required to submit a capital plan based on a forward-looking internal assessment of income and capital under baseline
and stressful conditions. The Federal Reserve thereafter used our 2021 capital plan submission to assess its capital
planning process and positions and, in August 2021, announced DFS' adjusted SCB requirement of 3.6% to reflect
DFS' planned common stock dividends. This adjusted SCB is effective through October 1, 2022. Discover was a full
participant in the 2022 CCAR process and submitted the 2022 Capital Plan to the Federal Reserve by the April 5, 2022
due date.
In June 2022, the Federal Reserve released results of the 2022 CCAR exercise. Discover’s results showed strong
capital levels under stress, well above regulatory minimums. These results were used to set the new SCB effective
October 1, 2022. In August 2022, the Federal Reserve established the new SCB for DFS is 2.5%, the lowest possible
requirement.
London Interbank Offered Rate
In July 2017, the UK Financial Conduct Authority ("FCA") announced that it would no longer encourage or
compel banks to continue to contribute quotes and maintain the London Interbank Offered Rate ("LIBOR") after 2021.
To support a smooth transition away from LIBOR, the Federal Reserve and the Federal Reserve Bank of New York
convened the Alternative Reference Rates Committee ("ARRC"), a group of private-market participants tasked with
facilitating a successful transition from U.S. dollar ("USD") LIBOR to a more robust reference rate. The ARRC identified
the Secured Overnight Financing Rate ("SOFR") as its recommended alternative reference rate for USD LIBOR. The
ARRC has also established several priorities and milestones to support the use of SOFR and SOFR-based indices,
-48-
including developing contractual “fallback” language for capital markets and consumer products; providing clarity on
legal, tax, accounting and regulatory matters; promoting broad outreach and education efforts around the LIBOR
transition; and recommending spread adjustments for SOFR and SOFR-based indices, which will be of critical
importance to market participants once USD LIBOR settings cease in 2023.
In March 2021, the FCA announced the future cessation and loss of representativeness for all LIBOR benchmark
settings. While non-USD and several less frequently referenced USD LIBOR settings ceased publication immediately after
December 31, 2021, commonly referenced USD LIBOR settings will cease publication immediately after June 30, 2023;
this future cessation event will trigger fallback provisions in many financial contracts that require conversion of the
benchmark index from LIBOR to an alternative rate. In July 2021, the ARRC announced its recommendation of forward-
looking term rates based on SOFR as additional alternative reference rate options.
In December 2021, the Consumer Financial Protection Bureau (“CFPB”) finalized a rule to facilitate transition
from LIBOR, which became effective on April 1, 2022. Specifically, this final rule provides guidance on LIBOR
replacements and the LIBOR transition for purposes of Regulation Z. We have communicated with the CFPB regarding
our plans for the LIBOR transition.
A cross-functional team is overseeing and managing our transition away from the use of LIBOR. This team
assesses evolving industry and marketplace norms and conventions for LIBOR-indexed instruments, evaluates the
impacts stemming from the future cessation of LIBOR publication and oversees and takes actions to transition our LIBOR
exposures to alternative benchmark rates, usually SOFR. Our existing LIBOR exposures are limited to two instruments —
variable-rate student loans and capital markets securities.
As of December 31, 2022, LIBOR-indexed variable-rate loans comprised approximately 39% of our private
student loan portfolio and approximately 4% of our aggregate loan portfolio. These outstanding student loans indexed
to LIBOR will convert to a SOFR index in 2023 when 3-month USD LIBOR ceases to be a representative reference rate.
As of November 2021, we no longer originate new variable-rate student loans indexed to LIBOR. Instead, new
originations of such loans are indexed solely to 3-month term SOFR published by the Chicago Mercantile Exchange.
We ceased entering into new LIBOR-indexed interest rate derivatives in 2018 and have since actively reduced
LIBOR exposures in our derivatives portfolio. During the third quarter of 2021, we terminated our last LIBOR-indexed
interest rate swap maturing after June 2023; our last LIBOR-indexed interest rate swap matured in January 2022.
Most of our capital markets securities indexed to USD LIBOR are floating-rate asset-backed securities. Beginning
in 2018, we included fallback provisions in all newly-issued securities that will facilitate an orderly transition from LIBOR
to an appropriate reference rate, which may be based on SOFR, once 1- and 3-month LIBOR cease to be published
after June 2023. Approximately $1.5 billion of our capital markets securities that mature after June 2023 with no
fallback provisions would be covered under federal legislation enacted in March 2022. This legislation would allow us
to replace the LIBOR index with SOFR under a safe harbor provision. Approximately $500 million of our capital
markets securities have a rate reset in August 2023 that contains a fallback provision that may not be covered under the
federal LIBOR legislation; however, we may decide to exercise our right to call and redeem those securities on their
reset date.
We have prepared for the cessation of USD LIBOR by taking steps to avoid new exposures and actively reduce
our remaining exposures. We completed scheduled transition work before year-end 2021, including providing our
stakeholders with information about the cessation of USD LIBOR and how it will affect their contracts with us. The
transition process will continue through the end of 2023.
Consumer Financial Services
The CFPB regulates consumer financial products and services and examines certain providers of consumer
financial products and services, including Discover. The CFPB’s authority includes rulemaking, supervisory and
enforcement powers with respect to federal consumer protection laws; preventing “unfair, deceptive or abusive acts or
practices” (“UDAAP”) and ensuring that consumers have access to fair, transparent and competitive financial products
and services. Historically, the CFPB’s policy priorities focused on several financial products of the type we offer (e.g.,
credit cards and other consumer lending products). In addition, the CFPB is required by statute to undertake certain
actions including its biennial review of the consumer credit card market.
Under Director Rohit Chopra’s leadership, the CFPB’s priorities have focused on and are expected to continue
focusing on, among other things, increased enforcement of existing consumer protection laws, with a particular focus on
-49-
fees charged to consumers, UDAAP, fair lending, student lending and servicing, debt collection and credit reporting.
Additionally, detection of repeat offenders, such as companies that violate a formal court or agency order, has become
a priority for the CFPB. Director Chopra, in March 2022, identified, as repeat offenders, several companies that have
had multiple enforcement actions, including us. The CFPB has recently taken action against financial institutions for
violating prior enforcement actions. Enhanced regulatory requirements, potential supervisory findings, or enforcement
actions and ratings could negatively impact our ability to implement certain consumer-focused enhancements to product
features and functionality and business strategies, limit or change our business practices, limit our consumer product
offerings, cause us to invest more management time and resources in compliance efforts or limit our ability to obtain
related required regulatory approvals. The additional expense, time and resources needed to comply with ongoing or
new regulatory requirements may adversely impact the cost of and access to credit for consumers and results of
business operations.
In December 2020, certain of our subsidiaries entered into a consent order with the CFPB regarding identified
private student loan servicing practices. See Note 19: Litigation and Regulatory Matters to our consolidated financial
statements for more information.
Data Security and Privacy
Policymakers at the federal and state levels remain focused on enhancing data security and data breach incident
response requirements. Furthermore, regulations and legislation at various levels of government have been proposed
and enacted to augment consumer data privacy standards. The California Consumer Privacy Act ("CCPA") creates a
broad set of privacy rights and remedies modeled in part on the European Union's General Data Protection Regulation.
The CCPA went into effect in January 2020, and the California Attorney General’s final regulations became effective in
August 2020, with enforcement beginning in July 2020. The California Privacy Rights Act ("CPRA"), a ballot measure
led by the original proponent of the CCPA, passed in November 2020, with an effective date of January 1, 2023, and
enforcement set to begin on July 1, 2023. The CPRA replaces the CCPA to enhance consumer privacy protections
further and creates a new California Privacy Protection Agency (“CPPA”). The CPPA Board released a Notice of
Proposed Rulemaking with final regulations still forthcoming. While the CPRA retains an exemption for information
collected, processed, sold, or disclosed subject to the Gramm-Leach-Bliley Act, we continue to evaluate the impact of the
CPRA on our businesses and other providers of consumer financial services.
Environmental, Social and Governance Matters
Environmental, social and governance (“ESG”) issues, including climate change, human capital and governance
practices, are a significant area of focus by lawmakers at the state and federal levels, regulatory agencies, shareholders
and other stakeholders. Proposed legislation and rulemakings have been issued or are being considered, including
proposals to require disclosure of climate, cybersecurity and other ESG metrics and risk. The potential impact to us of
these legislative and regulatory developments is uncertain at this time.
In particular, in March 2022, the Securities and Exchange Commission proposed climate-related disclosure
requirements. Through an enterprise-wide working group, we continue to assess the potential impact of the proposed
rules, if adopted.
Results of Operations
The discussion below provides a summary of our results of operations and information about our loan receivables
as of and for the year ended December 31, 2022, compared to the year ended December 31, 2021. Refer to our
annual report on Form 10-K for the year ended December 31, 2021, for discussion of our results of operations and
loan receivables information as of and for the year ended December 31, 2021, compared to the year ended
December 31, 2020.
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Segments
We manage our business activities in two segments, Digital Banking and Payment Services, based on the
products and services provided. For a detailed description of the operations of each segment, as well as the allocation
conventions used in our business segment reporting, see Note 22: Segment Disclosures to our consolidated financial
statements.
The following table presents segment data (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Digital Banking
Interest income
Credit card loans............................................................................................................................... $
10,632
$
8,717
$
8,985
Private student loans .........................................................................................................................
Personal loans ...................................................................................................................................
Other loans........................................................................................................................................
Other interest income........................................................................................................................
Total interest income..............................................................................................................................
Interest expense .....................................................................................................................................
Net interest income................................................................................................................................
Provision for credit losses......................................................................................................................
Other income .........................................................................................................................................
Other expense .......................................................................................................................................
Income before income tax expense......................................................................................................
Payment Services
Other income .........................................................................................................................................
Other expense .......................................................................................................................................
Income before income tax expense......................................................................................................
831
872
167
362
12,864
1,865
10,999
2,359
2,162
5,069
5,733
176
167
9
742
878
114
200
754
958
106
292
10,651
11,095
1,134
9,517
218
1,781
4,549
6,531
789
256
533
1,865
9,230
5,134
1,459
4,292
1,263
399
227
172
Total income before income tax expense............................................................................................. $
5,742
$
7,064
$
1,435
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The following table presents information on transaction volume (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Network Transaction Volume
PULSE Network ...................................................................................................................................... $
253,072
$
247,913
$
212,081
Network Partners ...................................................................................................................................
Diners Club(1) .........................................................................................................................................
Total Payment Services..........................................................................................................................
Discover Network — Proprietary(2) ......................................................................................................
44,542
33,505
331,119
218,738
40,707
25,937
314,557
188,960
31,917
24,236
268,234
148,754
Total Network Transaction Volume ...................................................................................................... $
549,857
$
503,517
$
416,988
Transactions Processed on Networks
Discover Network ..................................................................................................................................
PULSE Network ......................................................................................................................................
Total Transaction Processed on Networks ...........................................................................................
3,617
6,200
9,817
3,259
5,632
8,891
2,624
4,954
7,578
Credit Card Volume
Discover Card Volume(3) ....................................................................................................................... $
224,477
Discover Card Sales Volume(4) ............................................................................................................. $
210,645
$
$
192,755
182,125
$
$
153,943
142,800
(1)
(2)
(3)
(4)
Diners Club volume is derived from data provided by licensees for Diners Club branded cards issued outside North America and is subject to subsequent revision or
amendment.
Represents gross Discover card sales volume on the Discover Network.
Represents Discover card activity related to sales net of returns, balance transfers, cash advances and other activity.
Represents Discover card activity related to sales net of returns.
Digital Banking
Our Digital Banking segment reported pretax income of $5.7 billion for the year ended December 31, 2022, as
compared to $6.5 billion for the year ended December 31, 2021.
Net interest income increased for the year ended December 31, 2022, as compared to the year ended December
31, 2021, primarily driven by a higher average level of receivables and higher yield on loans, partially offset by higher
funding costs. Interest income increased compared to the prior year primarily due to a higher average level of loan
receivables and higher market rates. Interest expense increased compared to the prior year primarily due to higher
funding costs driven by higher market rates and a larger funding base.
For the year ended December 31, 2022, the provision for credit losses increased as compared to the year ended
December 31, 2021, primarily driven by continued loan growth. For a detailed discussion on provision for credit losses,
see “— Loan Quality — Provision and Allowance for Credit Losses.”
Total other income for the Digital Banking segment increased for the year ended December 31, 2022, as
compared to the year ended December 31, 2021, primarily due to increases in net discount and interchange revenue
and loan fee income. The increase in discount and interchange revenue was partially offset by an increase in rewards,
both of which were driven by higher sales volume. Loan fee income increased primarily due to higher volume of late
payments.
Total other expense increased for the year ended December 31, 2022, as compared to the year ended December
31, 2021, primarily due to increases in marketing and business development, employee compensation and benefits and
professional fees. The increase in marketing and business development was driven by growth investments in card and
consumer banking. Employee compensation and benefits increased primarily from higher headcount. The increase in
professional fees was due primarily to investments in technology and increased consulting costs.
Discover card sales volume was $210.6 billion for the year ended December 31, 2022, which was an increase
of 15.7% as compared to the year ended December 31, 2021. This volume growth was primarily driven by higher
consumer spending across all spending categories.
-52-
Payment Services
Our Payment Services segment reported pretax income of $9 million for the year ended December 31, 2022, as
compared to pretax income of $533 million for the year ended December 31, 2021. The decrease in segment pretax
income was primarily due to net losses on equity investments as a result of a decrease in the fair value of those
investments.
Critical Accounting Estimates
In preparing our consolidated financial statements in conformity with accounting principles generally accepted in
the U.S. (“GAAP”), management must make judgments and use estimates and assumptions about the effects of matters
that are uncertain. For estimates that involve a high degree of judgment and subjectivity, it is possible that different
estimates could reasonably be derived for the same period. For estimates that are particularly sensitive to changes in
economic or market conditions, significant changes to the estimated amount from period to period are also possible.
Management believes the current assumptions and other considerations used to estimate amounts reflected in our
consolidated financial statements are appropriate. However, if actual experience differs from the assumptions and other
considerations used in estimating amounts in our consolidated financial statements, the resulting changes could have a
material effect on our consolidated results of operations and, in certain cases, could have a material effect on our
consolidated financial condition. Management has identified the estimates related to our allowance for credit losses as a
critical accounting estimate.
Allowance for Credit Losses
The allowance for credit losses was $7.4 billion at December 31, 2022, which reflects a $552 million build from
the amount of the allowance for credit losses at December 31, 2021. The allowance for credit losses represents
management’s estimate of expected credit losses over the remaining expected life of our financial assets measured at
amortized cost. Changes in the allowance for credit losses, and in the related provision for credit losses, can materially
affect net income.
In estimating the expected credit losses, we use a combination of statistical models and qualitative analysis. There
is a significant amount of judgment applied in selecting inputs and analyzing the results produced to estimate the
allowance for credit losses. For more information on these judgments and our accounting policies and methodologies
used to determine the allowance for credit losses, see "— Loan Quality," Note 4: Loan Receivables and Note 2:
Summary of Significant Accounting Policies to our consolidated financial statements.
One of the key assumptions requiring significant judgment in estimating the current expected credit losses
(“CECL”) on a quarterly basis is the determination of the macroeconomic forecasts used in the loss forecast models. For
the reasonable and supportable loss forecast period, we consider forecasts of multiple economic scenarios that
generally include a base scenario with one or more optimistic (upside) or pessimistic (downside) scenarios. These
scenarios comprise a variety of macroeconomic variables, including annualized gross domestic product growth and
unemployment rate. The scenarios that are chosen each quarter and the amount of weighting given to each scenario
depend on a variety of factors including recent economic events, leading economic indicators, views of internal and
third-party economists and industry trends. Assumptions about the macroeconomic environment are inherently uncertain
and, as a result, actual changes in the allowance for credit losses may be different from the simulated scenario
presented below.
To demonstrate the sensitivity of the estimated credit losses to the macroeconomic scenarios, we measured the
impact of altering the weighting of macroeconomic scenarios used in our loss forecast. Our allowance for credit losses
would increase by approximately $589 million at December 31, 2022 if we applied 100% weight to the most adverse
scenario in our sensitivity analysis to reflect continued inflationary pressures, including persistent supply-chain
disruptions and the influence of geopolitical events, as well as high interest rates.
The sensitivity disclosed above is hypothetical. It is difficult to estimate how potential changes in any one factor or
input, such as the weighting of macroeconomic forecasts, might affect the overall allowance for credit losses because we
consider a variety of factors and inputs in estimating the allowance for credit losses. The macroeconomic scenarios used
are constructed with interrelated projections of multiple economic variables, and loss estimates are produced that
consider the historical correlation of those economic variables with credit losses. The inputs in the macroeconomic
scenarios may not change at the same rate and may not be consistent across all geographies or product types, and
changes in factors and inputs may be directionally inconsistent, such that improvement in one factor or input may offset
deterioration in others. As a result, the sensitivity analysis above does not necessarily reflect the nature and extent of
-53-
future changes in the allowance for credit losses. It is intended to provide insights into the impact of different judgments
about the economy on our modeled loss estimates for the loan portfolio and does not imply any expectation of future
losses. Furthermore, the hypothetical increase in our allowance for credit losses for loans does not incorporate the
impact of management judgment for qualitative factors applied in the current allowance for credit losses, which may
have a positive or negative effect on our actual financial condition and results of operations.
The overall economic environment directly impacts the macroeconomic variables that are used in the loss forecast
models. If management used different assumptions about the economic environment in estimating expected credit losses,
the impact to the allowance for credit losses could have a material effect on our consolidated financial condition and
results of operations. In addition, if we experience significant instability in the economic environment, the uncertainty
around the credit loss forecasts may increase, both due to the uncertainty of the economic forecasts and the challenges
our models may have in incorporating them.
Earnings Summary
The following table outlines changes in our consolidated statements of income (dollars in millions):
For the Years Ended December 31,
2022 vs. 2021
Increase (Decrease)
2021 vs. 2020
(Decrease) Increase
2022
2021
2020
$
%
$
%
Interest income ...................................................... $
12,864
$
10,651
$
11,095
$
2,213
21 % $
64 %
16 %
NM
(7)%
(9)%
9 %
(19)%
(16)%
(19)% $
(444)
(731)
287
(4,916)
5,203
712
286
5,629
1,321
4,308
(20)% $
4,247
(4)%
(39)%
3 %
(96)%
127 %
38 %
6 %
392 %
449 %
378 %
385 %
Interest expense.....................................................
1,865
Net interest income ...............................................
10,999
Provision for credit losses .....................................
2,359
Net interest income after provision for credit
losses....................................................................
Other income ........................................................
Other expense.......................................................
Income before income tax expense .....................
Income tax expense ..............................................
Net income ............................................................ $
8,640
2,338
5,236
5,742
1,350
4,392
Net income allocated to common stockholders .. $
4,304
$
$
1,134
9,517
218
9,299
2,570
4,805
7,064
1,615
5,449
5,351
$
$
1,865
9,230
5,134
4,096
1,858
4,519
1,435
294
1,141
1,104
$
$
731
1,482
2,141
(659)
(232)
431
(1,322)
(265)
(1,057)
(1,047)
-54-
Net Interest Income
The tables that follow this section have been provided to supplement the discussion below and provide further
analysis of net interest income, net interest margin and the impact of rate and volume changes on net interest income.
Net interest income represents the difference between interest income earned on our interest-earning assets and the
interest expense incurred to finance those assets. We analyze net interest income in total by calculating net interest
margin (net interest income as a percentage of average total loan receivables) and net yield on interest-earning assets
(net interest income as a percentage of average total interest-earning assets). We also separately consider the impact of
the level of loan receivables and the related interest yield and the impact of the cost of funds related to each of our
funding sources, along with the income generated by our liquidity portfolio, on net interest income.
Our interest-earning assets consist of: (i) cash and cash equivalents primarily related to amounts on deposit with
the Federal Reserve Bank of Philadelphia, (ii) restricted cash, (iii) other short-term investments, (iv) investment securities
and (v) loan receivables. Our interest-bearing liabilities consist primarily of deposits, both direct-to-consumer and
brokered, and long-term borrowings, including amounts owed to securitization investors. The following factors influence
net interest income:
•
•
•
•
•
The level and composition of loan receivables, including the proportion of credit card loans to other loans, as
well as the proportion of loan receivables bearing interest at promotional rates as compared to standard
rates;
The credit performance of our loans, particularly with regard to charge-offs of finance charges, which reduce
interest income;
The terms of long-term borrowings and certificates of deposit upon initial offering, including maturity and
interest rate;
The interest rates necessary to attract and maintain direct-to-consumer deposits;
The level and composition of other interest-earning assets, including our liquidity portfolio, and interest-
bearing liabilities;
• Changes in the interest rate environment, including the levels of interest rates and the relationships among
interest rate indices, such as the prime rate, the federal funds rate, the interest rate on reserve balances,
LIBOR and SOFR; and
•
The effectiveness of interest rate swaps in our interest rate risk management program.
Net interest income increased for the year ended December 31, 2022, as compared to the year ended December
31, 2021, primarily driven by a higher average level of receivables and higher yield on loans, partially offset by higher
funding costs. Interest income increased compared to the prior year primarily due to a higher average level of loan
receivables and higher market rates. Interest expense increased compared to the prior year primarily due to higher
funding costs driven by higher market rates and a larger funding base.
-55-
Average Balance Sheet Analysis
(dollars in millions)
Assets
Interest-earning assets
For the Years Ended December 31,
Average
Balance
2022
Yield/
Rate
Interest
Average
Balance
2021
Yield/
Rate
Interest
Average
Balance
2020
Yield/
Rate
Interest
Cash and cash equivalents ................ $ 9,279
1.89 % $
175
$ 14,236
0.13 % $
18
$ 11,348
0.30 % $
35
Restricted cash ....................................
Other short-term investments .............
515
—
1.48 %
—
8
—
695
176
Investment securities ...........................
Loan receivables(1)
6,988
2.57 %
179
8,713
0.03 %
0.12 %
2.09 %
NM
NM
438
2,677
182
11,431
0.45 %
0.14 %
2.21 %
2
4
252
Credit card loans(2)(3) .....................
Private student loans ......................
Personal loans ................................
Other...............................................
79,243
10,240
7,295
2,895
13.42 %
10,632
8.11 %
11.95 %
5.77 %
831
872
167
69,365
10,057
6,945
2,054
12.57 %
8,717
71,447
12.58 %
8,985
7.38 %
12.64 %
5.57 %
742
878
114
9,890
7,406
1,660
7.63 %
12.93 %
6.35 %
754
958
105
Total loan receivables.........................
99,673
12.54 %
12,502
88,421
11.82 %
10,451
90,403
11.95 %
10,802
Total interest-earning assets ...................
116,455
11.05 %
12,864
112,241
9.49 %
10,651
116,297
9.54 %
11,095
Allowance for credit losses.....................
(6,820)
Other assets.............................................
6,070
Total assets(4)............................................ $115,705
Liabilities and Stockholders’ Equity
Interest-bearing liabilities
Interest-bearing deposits
(7,351)
6,237
$111,127
(7,301)
5,853
$114,849
Time deposits.................................. $ 23,988
Money market deposits(5)...............
Other interest-bearing savings
8,453
deposits.........................................
44,276
Total interest-bearing deposits...........
76,717
Borrowings
Short-term borrowings...................
Securitized borrowings(6)(7)(8).........
Other long-term borrowings(7)(8)(9)
225
9,060
9,334
Total borrowings.................................
18,619
2.02 %
1.67 %
1.43 %
1.64 %
0.70 %
2.41 %
4.15 %
3.26 %
484
141
$ 23,928
8,142
632
1,257
40,912
72,982
2
219
387
608
72
9,627
9,888
19,587
1.84 %
0.53 %
0.43 %
0.91 %
0.18 %
1.06 %
3.75 %
2.42 %
440
$ 32,226
43
7,774
178
661
NM
102
371
473
35,077
75,077
1,024
12,521
10,996
24,541
2.40 %
1.10 %
1.06 %
1.64 %
3.10 %
1.44 %
3.83 %
2.58 %
772
85
374
1,231
32
181
421
634
Total interest-bearing liabilities ..............
95,336
1.96 %
1,865
92,569
1.23 %
1,134
99,618
1.87 %
1,865
Other liabilities and stockholders’
equity(10).................................................
20,369
Total liabilities and stockholders’ equity $115,705
Net interest income .................................
Net interest margin(11).............................
Net yield on interest-earning assets(12) ..
Interest rate spread(13).............................
11.04 %
9.45 %
9.09 %
18,558
$111,127
15,231
$114,849
$10,999
$ 9,517
$ 9,230
10.76 %
8.48 %
8.26 %
10.21 %
7.94 %
7.67 %
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Average balances of loan receivables and yield calculations include non-accruing loans. If the non-accruing loan balances were excluded, there would not be a
material impact on the amounts reported above.
Interest income on credit card loans includes $365 million, $295 million and $298 million of amortization of balance transfer fees for the years ended December 31,
2022, 2021 and 2020, respectively.
Includes the impact of interest rate swap agreements used to change a portion of floating-rate assets to fixed-rate assets for the years ended December 31, 2022,
2021 and 2020.
The return on average assets, based on net income, was 3.80%, 4.90% and 0.99% for the years ended December 31, 2022, 2021 and 2020, respectively.
Includes the impact of interest rate swap agreements used to change a portion of floating-rate funding to fixed-rate funding for the year ended December 31, 2020.
Includes the impact of one terminated derivative formerly designated as a cash flow hedge for the years ended December 31, 2022, 2021 and 2020.
Includes the impact of interest rate swap agreements used to change a portion of fixed-rate funding to floating-rate funding for the years ended December 31, 2022,
2021 and 2020.
Includes the impact of terminated derivatives formerly designated as fair value hedges for the years ended December 31, 2022 and 2021.
Includes the impact of interest rate swap agreements used to change a portion of floating-rate funding to fixed-rate funding for the year ended December 31, 2022.
(8)
(9)
(10) The return on average stockholders’ equity, based on net income, was 31.00%, 43.12% and 11.28% for the years ended December 31, 2022, 2021 and 2020,
respectively.
(11) Net interest margin represents net interest income as a percentage of average total loan receivables.
(12) Net yield on interest-earning assets represents net interest income as a percentage of average total interest-earning assets.
(13)
Interest rate spread represents the difference between the rate on total interest-earning assets and the rate on total interest-bearing liabilities.
-56-
Rate/Volume Variance Analysis(1)
(dollars in millions)
Year Ended December 31, 2022 vs.
Year Ended December 31, 2021 vs.
Year Ended December 31, 2021
Year Ended December 31, 2020
Volume
Rate
Total
Volume
Rate
Total
Increase/(Decrease) in net interest income
due to changes in:
Interest-earning assets
Cash and cash equivalents ............................. $
(9) $
166
$
157
$
Restricted cash .................................................
Other short-term investments..........................
Investment securities ........................................
—
—
(40)
Loan receivables
Credit card loans ........................................
1,299
Private student loans ...................................
Personal loans .............................................
Other............................................................
Total loan receivables .....................................
Total interest income .......................................
Interest-bearing liabilities
Interest-bearing deposits
Time deposits...............................................
Money market deposits ..............................
Other interest-bearing savings deposits....
Total interest-bearing deposits .......................
Borrowings
Short-term borrowings................................
Securitized borrowings...............................
Other long-term borrowings ......................
Total borrowings .............................................
Total interest expense......................................
14
43
48
1,404
1,355
1
2
15
18
1
(6)
(22)
(27)
(9)
Net interest income ......................................... $
1,364
$
8
—
37
616
75
(49)
5
647
858
43
96
439
578
1
123
38
162
740
118
8
—
(3)
1,915
89
(6)
53
2,051
2,213
44
98
454
596
2
117
16
135
731
$
7
1
(3)
(57)
(261)
13
(59)
23
(284)
(336)
(174)
4
54
(116)
(16)
(37)
(42)
(95)
(211)
(24) $
(3)
(1)
(13)
(7)
(25)
(21)
(14)
(67)
(108)
(158)
(46)
(250)
(454)
(16)
(42)
(8)
(66)
(520)
(17)
(2)
(4)
(70)
(268)
(12)
(80)
9
(351)
(444)
(332)
(42)
(196)
(570)
(32)
(79)
(50)
(161)
(731)
287
$
1,482
$
(125) $
412
$
(1)
The rate/volume variance for each category has been allocated on a consistent basis between rate and volume variances between the years ended December 31,
2022, 2021 and 2020 based on the percentage of the rate or volume variance to the sum of the two absolute variances.
-57-
Loan Quality
Loan receivables consist of the following (dollars in millions):
December 31,
2022
2021
Credit card loans ................................................................................................................................................................... $
90,113
$
74,369
Other loans
Private student loans .........................................................................................................................................................
10,308
Personal loans ...................................................................................................................................................................
Other loans ........................................................................................................................................................................
7,998
3,701
Total other loans ....................................................................................................................................................................
22,007
Total loan receivables............................................................................................................................................................
112,120
Allowance for credit losses....................................................................................................................................................
(7,374)
10,113
6,936
2,266
19,315
93,684
(6,822)
Net loan receivables.............................................................................................................................................................. $
104,746
$
86,862
Provision and Allowance for Credit Losses
Provision for credit losses is the expense related to maintaining the allowance for credit losses at an appropriate
level to absorb the estimate of credit losses anticipated over the remaining expected life of loan receivables at each
period end date. In deriving the estimate of expected credit losses, we consider the collectability of principal, interest
and fees associated with our loan receivables. We also consider expected recoveries of amounts that were either
previously charged-off or are expected to be charged-off. Establishing the estimate for expected credit losses requires
significant management judgment. The factors that influence the provision for credit losses include:
•
Increases or decreases in outstanding loan balances, including:
• Changes in consumer spending, payment and credit utilization behaviors;
•
The level of new account and loan originations and loan maturities; and
• Changes in the overall mix of accounts and products within the portfolio;
•
•
•
•
The credit quality of the loan portfolio, which reflects our credit granting practices and the effectiveness of
collection efforts, among other factors;
The impact of general economic conditions on the consumer, including national and regional conditions,
unemployment levels, bankruptcy trends and interest rate movements;
The level and direction of historical losses; and
Regulatory changes or new regulatory guidance.
Refer to "— Critical Accounting Estimates — Allowance for Credit Losses" and Note 4: Loan Receivables to our
consolidated financial statements for more details on how we estimate the allowance for credit losses.
-58-
The following tables provide changes in our allowance for credit losses (dollars in millions):
Credit Card
Loans
For the Year Ended December 31, 2022
Private
Student
Loans
Personal
Loans
Other Loans
Total Loans
Balance at December 31, 2021.................................................. $
5,273
$
843
$
662
$
44
$
6,822
Additions
Provision for credit losses(1)......................................................
2,233
99
24
Deductions
Charge-offs ...............................................................................
(2,417)
Recoveries .................................................................................
794
Net charge-offs .............................................................................
(1,623)
(126)
23
(103)
(159)
68
(91)
13
—
—
—
2,369
(2,702)
885
(1,817)
Balance at December 31, 2022.................................................. $
5,883
$
839
$
595
$
57
$
7,374
Credit Card
Loans
For the Year Ended December 31, 2021
Private
Student
Loans
Personal
Loans
Other Loans
Total Loans
Balance at December 31, 2020.................................................. $
6,491
$
840
$
857
$
38
$
8,226
Additions
Provision for credit losses(1)......................................................
229
Deductions
Charge-offs ...............................................................................
(2,255)
Recoveries .................................................................................
808
Net charge-offs .............................................................................
(1,447)
67
(89)
25
(64)
(75)
(190)
70
(120)
6
—
—
—
227
(2,534)
903
(1,631)
Balance at December 31, 2021.................................................. $
5,273
$
843
$
662
$
44
$
6,822
Credit Card
Loans
For the Year Ended December 31, 2020
Private
Student
Loans
Personal
Loans
Other Loans
Balance at December 31, 2019(2)............................................... $
2,883
$
148
$
348
$
4
$
Cumulative effect of ASU No. 2016-13 adoption(3) ..................
Balance at January 1, 2020 ........................................................
1,667
4,550
Additions
Provision for credit losses(1)......................................................
4,379
Deductions
Charge-offs ...............................................................................
(3,101)
Recoveries .................................................................................
663
Net charge-offs .............................................................................
(2,438)
505
653
251
(85)
21
(64)
265
613
476
(289)
57
(232)
24
28
11
(1)
—
(1)
Total Loans
3,383
2,461
5,844
5,117
(3,476)
741
(2,735)
Balance at December 31, 2020.................................................. $
6,491
$
840
$
857
$
38
$
8,226
(1)
(2)
(3)
Excludes a $10 million, $9 million and $17 million reclassification of the liability for expected credit losses on unfunded commitments for the years ended December
31, 2022, 2021 and 2020, respectively, as the liability is recorded in accrued expenses and other liabilities in our consolidated statements of financial condition.
Prior to the adoption of Accounting Standards Update (“ASU”) No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
Represents the adjustment to the allowance for credit losses as a result of the adoption of ASU No. 2016-13 on January 1, 2020.
The allowance for credit losses was approximately $7.4 billion at December 31, 2022, which reflects a $552
million build from the amount of the allowance for credit losses at December 31, 2021. The build in the allowance for
credit losses between December 31, 2022 and December 31, 2021, was primarily driven by loan growth.
In estimating the allowance at December 31, 2022, we used a macroeconomic forecast that resulted in the
following weighted average amounts: (i) peak unemployment rate of 4.68%, decreasing to 4.63% by the end of 2023
and (ii) 1.05% annualized growth in the real gross domestic product in 2023.
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In estimating expected credit losses, we considered the uncertainties associated with borrower behavior and
payment trends, as well as higher consumer price inflation experienced during 2022 and the fiscal and monetary policy
responses to that inflation. In 2022, the Federal Reserve raised its federal funds rate target range and financial market
participants expect additional increases during 2023 in an effort to reduce inflation. In recognition of the risks related to
the macroeconomic environment, the estimation of the allowance for credit losses has required significant management
judgment.
The forecast period we deemed to be reasonable and supportable was 18 months for all periods presented. The
18-month reasonable and supportable forecast period was deemed appropriate given the current economic conditions.
For all periods presented, we determined that a reversion period of 12 months was appropriate for the same reason.
We applied a weighted reversion method to provide a more reasonable transition to historical losses for all loan
products for all periods presented.
The provision for credit losses is the amount of expense realized after considering the level of net charge-offs in
the period and the required amount of allowance for credit losses at the balance sheet date. For the year ended
December 31, 2022, the provision for credit losses increased by $2.1 billion, as compared to the year ended
December 31, 2021. The reserve build during the year ended December 31, 2022, was primarily driven by continued
loan growth.
Net Charge-offs
Our net charge-offs include the principal amount of losses charged off less principal recoveries and exclude
charged-off and recovered interest and fees and fraud losses. Charged-off and recovered interest and fees are
recorded in interest income and loan fee income, respectively, which is effectively a reclassification of the provision for
credit losses, while fraud losses are recorded in other expense.
The following table presents amounts and rates of net charge-offs of key loan products (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
$
%
$
%
$
%
Credit card loans .............................................. $
1,623
2.05 % $
1,447
2.09 % $
2,438
Private student loans ......................................... $
Personal loans ................................................... $
103
91
1.00 % $
1.25 % $
64
120
0.63 % $
1.73 % $
64
232
3.41 %
0.65 %
3.13 %
The net charge-offs on our credit card loans for the year ended December 31, 2022, increased when compared
to the year ended December 31, 2021, primarily due to continued credit normalization and the seasoning of vintages
from the past two years. The net charge-off rate on credit card loans remained relatively flat for the year ended
December 31, 2022, compared to the year ended December 31, 2021. The net charge-offs and net charge-off rate on
private student loans for the year ended December 31, 2022, increased when compared to the year ended December
31, 2021, primarily driven by credit normalization. The net charge-offs and net charge-off rate on personal loans for
the year ended December 31, 2022, decreased when compared to the year ended December 31, 2021, due to
continued benefit from tighter credit underwriting standards implemented in 2020.
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Delinquencies
Delinquencies are an indicator of credit quality at a point in time. A loan balance is considered delinquent when
contractual payments on the loan become 30 days past due.
The following table presents the amounts and delinquency rates of key loan products that are 30 and 90 days or
more delinquent, loan receivables that are not accruing interest regardless of delinquency and loans restructured in
troubled debt restructuring (“TDR”) programs (dollars in millions):
December 31,
2022
2021
$
%
$
%
Loans 30 or more days delinquent
Credit card loans.............................................................................................................................. $
2,278
2.53 % $
1,232
Private student loans ........................................................................................................................ $
Personal loans .................................................................................................................................. $
212
63
2.05 % $
0.80 % $
157
48
1.66 %
1.55 %
0.69 %
Total loan receivables ...................................................................................................................... $
2,578
2.30 % $
1,451
1.55 %
Loans 90 or more days delinquent(1)
Credit card loans.............................................................................................................................. $
1,028
1.14 % $
562
Private student loans ........................................................................................................................ $
Personal loans .................................................................................................................................. $
45
16
0.43 % $
0.21 % $
36
13
0.76 %
0.35 %
0.20 %
Total loan receivables ...................................................................................................................... $
1,101
0.98 % $
618
0.66 %
Loans not accruing interest .............................................................................................................. $
214
0.19 % $
225
0.24 %
Troubled debt restructurings:
Credit card loans(2)(3)(4)
Currently enrolled ........................................................................................................................ $
1,608
1.78 % $
No longer enrolled ......................................................................................................................
212
0.24
833
267
Total credit card loans ..................................................................................................................... $
1,820
2.02 % $
1,100
Private student loans(5) ..................................................................................................................... $
Personal loans(6) ............................................................................................................................... $
328
178
3.18 % $
2.23 % $
249
187
1.12 %
0.36
1.48 %
2.46 %
2.70 %
(1)
Credit card loans that were 90 or more days delinquent at December 31, 2022 and 2021, included $55 million and $73 million, respectively, in loans that were
previously enrolled in a modification program that was exempt from the TDR designation pursuant to the Coronavirus Aid, Relief, and Economic Security Act
(“CARES Act”). Within private student and personal loans that were 90 or more days delinquent at December 31, 2022 and 2021, the respective amounts
associated with modifications exempt from the TDR designation under the CARES Act were immaterial.
(2) We estimate that interest income recognized on credit card loans restructured in TDR programs was $131 million, $105 million and $221 million for the years ended
December 31, 2022, 2021 and 2020, respectively. We do not separately track interest income on loans in TDR programs. We estimate this amount by applying an
average interest rate to the average loans in the various TDR programs.
(3) We estimate that the incremental interest income that would have been recorded in accordance with the original terms of credit card loans restructured in TDR
programs was $148 million, $137 million and $181 million for the years ended December 31, 2022, 2021 and 2020, respectively. We do not separately track the
amount of incremental interest income that would have been recorded if the loans in TDR programs had not been restructured and interest had instead been recorded
in accordance with the original terms. We estimate this amount by applying the difference between the average interest rate earned on non-modified loans and the
average interest rate earned on loans in the TDR programs to the average loans in the TDR programs.
Credit card loans restructured in TDR programs include $123 million, $45 million and $94 million at December 31, 2022, 2021 and 2020, respectively, which are
also included in loans 90 or more days delinquent.
Private student loans restructured in TDR programs include $10 million, $7 million and $6 million at December 31, 2022, 2021 and 2020, respectively, which are
also included in loans 90 or more days delinquent.
Personal loans restructured in TDR programs include $4 million, $4 million and $6 million at December 31, 2022, 2021 and 2020, respectively, which are also
included in loans 90 or more days delinquent.
(4)
(5)
(6)
The 30-day and 90-day delinquency rates in the table above include all loans, whether the TDR designation
applies or not. The 30-day and 90-day delinquency rates for credit card and private student loans at December 31,
2022, increased compared to December 31, 2021, primarily driven by credit normalization. The increase in the 30-
day and 90-day delinquency rates for credit card was also driven by the seasoning of prior vintages. The 30-day
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delinquency rates for personal loans at December 31, 2022, increased compared to December 31, 2021, primarily
driven by credit normalization and the seasoning of prior vintages. The 90-day delinquency rates for personal loans at
December 31, 2022, remained relatively flat compared to December 31, 2021.
The balance of credit card and private student loans reported as TDRs increased at December 31, 2022, as
compared to December 31, 2021, primarily due to the expiration of the CARES Act exemption for new modifications
effective January 1, 2022. The balance of personal loans reported as TDRs decreased at December 31, 2022,
compared to December 31, 2021, primarily due to continued benefit from tighter credit underwriting standards
implemented in 2020, partially offset by enrollments in loan modification programs that are no longer exempt from the
TDR designation under the CARES Act.
We believe loan modification programs are useful in assisting customers experiencing financial difficulties and
help to prevent defaults. We plan to continue to use loan modification programs as a means to provide relief to
customers experiencing financial difficulties.
Modified and Restructured Loans
Certain loan modifications made in 2021 were not reported as TDRs pursuant to accounting and financial
reporting exemptions provided by the CARES Act. As a result, modifications reported as TDRs were favorably impacted
for the year ended December 31, 2021. The CARES Act exemption ceased to apply after December 31, 2021, and,
accordingly, modifications made after that date were reported as TDRs.
The table below reflects the number and balance of both new loan modifications reported as TDRs and new loan
modifications excluded from the TDR designation pursuant to the CARES Act (dollars in millions)(1):
Accounts that entered a loan
modification program and were
classified as TDRs during the period
Accounts that entered a loan modification
program and were exempt from the TDR
designation pursuant to the CARES Act(1)
Number of
Accounts
Balances
Number of
Accounts
Balances
For the Year Ended December 31, 2022
Credit card loans ..............................................................
237,339
Private student loans .........................................................
Personal loans ...................................................................
For the Year Ended December 31, 2021
Credit card loans ..............................................................
Private student loans .........................................................
Personal loans ...................................................................
6,841
6,303
64,359
477
4,066
$
$
$
$
$
$
1,545
127
86
399
8
51
— $
— $
— $
127,878
8,844
1,378
$
$
$
—
—
—
907
170
21
(1)
Accounts that entered into a loan modification on or after January 1, 2022, are not eligible for this exemption.
The number and balance of new credit card and personal loan modifications increased during the year ended
December 31, 2022, when compared to total modifications, including both TDRs and those exempt from the TDR
designation, in the same period in 2021. The increase was primarily due to the expiration of government stimulus and
disaster relief programs.
The number and balance of new private student loan modifications decreased during the year ended
December 31, 2022, when compared to total modifications, including both TDRs and those exempt from the TDR
designation, in the same period in 2021. The decrease was primarily due to heightened utilization of programs in the
prior periods driven by the impacts of the COVID-19 pandemic on student loan borrowers.
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The following table provides the number of accounts that exited a temporary loan modification program that
were exempt from the TDR designation pursuant to the CARES Act and corresponding outstanding balances along with
the amount of the outstanding balances that were delinquent (30 or more days past due) upon exiting the temporary
loan modification program (dollars in millions):(1)
Number of
Accounts
Outstanding
Balances
Balances
Delinquent(1)
For the Year Ended December 31, 2022
Credit card loans .............................................................................................................
101,273
Private student loans ........................................................................................................
Personal loans ..................................................................................................................
3,897
649
For the Year Ended December 31, 2021
Credit card loans .............................................................................................................
198,506
Private student loans ........................................................................................................
Personal loans ..................................................................................................................
8,788
4,809
$
$
$
$
$
$
552
$
76
9
1,183
$
157
72
110
NM
NM
166
NM
NM
(1)
Includes balances charged-off at the end of the month the account exited the temporary loan modification program. The balances charged-off were not meaningful
for the years ended December 31, 2022 and 2021.
The following table provides the balance of loan receivables restructured through a temporary loan modification
program that were exempt from the TDR designation pursuant to the CARES Act (dollars in millions):
Credit card loans......................................................................................................... $
1,187
1.32 % $
1,620
Private student loans ................................................................................................... $
Personal loans ............................................................................................................. $
193
16
1.87 % $
0.20 % $
242
45
2.18 %
2.39 %
0.65 %
December 31,
2022
2021
$
%
$
%
Our estimate of expected loss reflected in our allowance for credit losses includes the risk associated with all
loans, including all modified loans. Refer to “— Delinquencies” and Note 4: Loan Receivables to our consolidated
financial statements for additional details of our use of loan modification programs to provide relief to customers
experiencing financial hardship, TDRs and the allowance for credit losses.
Maturities and Sensitivities of Loan Receivables to Changes in Interest Rates
Our loan portfolio had the following maturity distribution(1) (dollars in millions):
At December 31, 2022
Due One
Year or
Less
Due After
One Year
Through
Five Years
Due After
Five Years
Through
Fifteen Years
Due After
Fifteen Years
Credit card loans .......................................................................... $
26,846
$
47,894
$
14,926
$
Private student loans.....................................................................
Personal loans...............................................................................
Other loans ...................................................................................
345
2,224
115
2,131
5,364
487
7,129
410
1,353
447
703
—
1,746
Total
$
90,113
10,308
7,998
3,701
Total loan portfolio ....................................................................... $
29,530
$
55,876
$
23,818
$
2,896
$
112,120
(1)
Because of the uncertainty regarding loan repayment patterns, the above amounts have been calculated using contractually required minimum payments. Historically,
actual loan repayments have been higher than such minimum payments and, therefore, the above amounts may not necessarily be indicative of our actual loan
repayments.
At December 31, 2022, approximately $51.0 billion of our loan portfolio due after one year had interest rates
tied to an index and approximately $31.6 billion were fixed-rate loans.
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Other Income
The following table presents the components of other income (dollars in millions):
For the Years Ended December 31,
2022 vs. 2021
Increase (Decrease)
2021 vs. 2020
Increase (Decrease)
2022
2021
2020
$
%
$
%
Discount and interchange revenue, net(1)............ $
1,424
$
1,224
$
933
$
Protection products revenue .................................
Loan fee income ....................................................
Transaction processing revenue...........................
(Losses) gains on equity investments....................
Other income ........................................................
172
632
249
(214)
75
165
464
227
424
66
180
414
195
80
56
200
7
168
22
16 % $
4 %
36 %
10 %
(638)
(150)%
9
14 %
Total other income ................................................ $
2,338
$
2,570
$
1,858
$
(232)
(9)% $
291
(15)
50
32
344
10
712
31 %
(8)%
12 %
16 %
430 %
18 %
38 %
(1) Net of rewards, including Cashback Bonus rewards, of $3.0 billion, $2.5 billion and $1.9 billion for the years ended December 31, 2022, 2021 and 2020,
respectively.
Total other income decreased for the year ended December 31, 2022, as compared to the year ended December
31, 2021, primarily due to net losses on equity investments partially offset by increases in net discount and interchange
revenue and loan fee income. The net loss on equity investments was a result of a decrease in the fair value of those
investments. The increase in discount and interchange revenue was partially offset by an increase in rewards, both of
which were driven by higher sales volume. Loan fee income increased primarily due to higher volume of late payments.
Other Expense
The following table represents the components of other expense (dollars in millions):
For the Years Ended December 31,
2022 vs. 2021
Increase (Decrease)
2021 vs. 2020
Increase (Decrease)
2022
2021
2020
$
%
$
%
Employee compensation and benefits ................. $
2,139
$
1,986
$
1,894
$
Marketing and business development .................
1,035
Information processing and communications .....
Professional fees....................................................
Premises and equipment.......................................
Other expense.......................................................
513
871
118
560
810
500
797
92
620
659
540
717
113
596
Total other expense............................................... $
5,236
$
4,805
$
4,519
$
153
225
13
74
26
(60)
431
8 % $
28 %
3 %
9 %
28 %
(10)%
9 % $
92
151
(40)
80
(21)
24
286
5 %
23 %
(7)%
11 %
(19)%
4 %
6 %
Total other expense increased for the year ended December 31, 2022, as compared to the year ended December
31, 2021, primarily due to increases in marketing and business development, employee compensation and benefits and
professional fees. These increases were partially offset by a decrease in other expense. The increase in marketing and
business development was driven by growth investments in card and consumer banking. Employee compensation and
benefits increased primarily from higher headcount. The increase in professional fees was due primarily to investments
in technology and increased consulting costs. The decrease in other expense was driven by certain one-time items in the
prior period.
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Income Tax Expense
The following table reconciles our effective tax rate to the U.S. federal statutory income tax rate (dollars in
millions):
For the Years Ended December 31,
2022
2021
2020
U.S. federal statutory income tax rate ....................................................................................................
21.0 %
21.0 %
21.0 %
U.S. state, local and other income taxes, net of U.S. federal income tax benefits ..............................
Tax credits .................................................................................................................................................
Other .........................................................................................................................................................
3.4
(1.3)
0.4
3.4
(1.2)
(0.3)
3.4
(4.4)
0.5
Effective income tax rate ..........................................................................................................................
23.5 %
22.9 %
20.5 %
Income tax expense.................................................................................................................................. $
1,350
$
1,615
$
294
Liquidity and Capital Resources
Funding and Liquidity
We seek to maintain stable, diversified and cost-effective funding sources and a strong liquidity profile to fund
our business and repay or refinance our maturing obligations under normal operating conditions and periods of
economic or financial stress. In managing our liquidity risk, we seek to maintain a prudent liability maturity profile and
ready access to an ample store of primary and contingent liquidity sources. Our primary funding sources include direct-
to-consumer and brokered deposits, public term asset-backed securitizations and other short-term and long-term
borrowings. Our primary liquidity sources include a portfolio composed of highly liquid, unencumbered assets,
including cash and cash equivalents and investment securities, as well as secured borrowing capacity through private
term asset-backed securitizations and Federal Home Loan Bank (“FHLB”) advances. In addition, we have unused
borrowing capacity at the Federal Reserve discount window, which provides another source of contingent liquidity.
Funding Sources
Deposits
We obtain deposits from consumers directly or through affinity relationships (“direct-to-consumer deposits”).
Additionally, we obtain deposits through third-party securities brokerage firms that offer our deposits to their customers
(“brokered deposits”). Direct-to-consumer deposit products include savings accounts, certificates of deposit, money
market accounts, IRA savings accounts, IRA certificates of deposit and checking accounts. Brokered deposit products
include certificates of deposit and sweep accounts. In accordance with the Federal Deposit Insurance Corporation’s
(“FDIC”) final rule on revisions to its brokered deposits regulation, we no longer categorize certain retail deposit
products such as affinity deposits and deposits generated through certain sweep deposit relationships as brokered for
regulatory reporting purposes. At December 31, 2022, we had $70.5 billion of direct-to-consumer deposits and $21.1
billion of brokered deposits, of which there are $76.6 billion of deposit balances due in less than one year and $15.0
billion of deposit balances due in one year or thereafter.
Credit Card Securitization Financing
We securitize credit card receivables as a source of funding. We access the asset-backed securitization market
using the Discover Card Master Trust I (“DCMT”) and the Discover Card Execution Note Trust (“DCENT”). In connection
with our securitization transactions, credit card receivables are transferred to DCMT. DCMT has issued a certificate
representing the beneficial interest in its credit card receivables to DCENT. We issue DCENT DiscoverSeries notes in
public and private transactions, which are collateralized by the beneficial interest certificate held by DCENT. From time
to time, we may add credit card receivables to DCMT to create sufficient funding capacity for future securitizations
while managing seller’s interest. We retain significant exposure to the performance of the securitized credit card
receivables through holding the seller’s interest and subordinated classes of DCENT DiscoverSeries notes. At December
31, 2022, we had $10.2 billion of outstanding public asset-backed securities and $3.3 billion of outstanding
subordinated asset-backed securities that had been issued to our wholly-owned subsidiaries.
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The securitization structures include certain features designed to protect investors. The primary feature relates to
the availability and adequacy of cash flows in the securitized pool of receivables to meet contractual requirements, the
insufficiency of which triggers early repayment of the securities. We refer to this as “economic early amortization,”
which is based on excess spread levels. Excess spread is the amount by which income received with respect to the
securitized credit card receivables during a collection period including interest collections, fees and interchange,
exceeds the fees and expenses of DCENT during such collection period, including interest expense, servicing fees and
charged-off receivables. In the event of an economic early amortization, which would occur if the excess spread fell
below 0% on a three-month rolling average basis, we would be required to repay all outstanding securitized
borrowings using available collections received with respect to the securitized credit card receivables. For the three
months ended December 31, 2022, the DiscoverSeries three-month rolling average excess spread was 14.73%. The
period of ultimate repayment would be determined by the amount and timing of collections received.
Through our wholly-owned indirect subsidiary, Discover Funding LLC, we are required to maintain an interest in
a contractual minimum level of receivables in DCMT in excess of the face value of outstanding investors’ interests. This
minimum interest is referred to as the minimum seller’s interest. The required minimum seller’s interest in the pool of trust
receivables is approximately 7% in excess of the total investors’ interests, which includes interests held by third parties
as well as those interests held by us. If the level of receivables in DCMT were to fall below the required minimum, we
would be required to add receivables from the unrestricted pool of receivables, which would increase the amount of
credit card receivables restricted for securitization investors. A decline in the amount of the excess seller’s interest could
occur if balance repayments and charge-offs exceeded new lending on the securitized accounts or as a result of
changes in total outstanding investors’ interests. Seller’s interest exhibits seasonality as higher receivable balance
repayments tend to occur in the first calendar year quarter. If we could not add enough receivables to satisfy the
minimum seller’s interest requirement, an early amortization (or repayment) of investors’ interests would be triggered.
An early amortization event would impair our liquidity and may require us to utilize our available non-
securitization related contingent liquidity or rely on alternative funding sources, which may or may not be available at
the time. We have several strategies we can deploy to prevent an early amortization event. For instance, we could add
receivables to DCMT, which would reduce our available borrowing capacity at the Federal Reserve discount window.
As of December 31, 2022, there were $25.8 billion of credit card receivables in the trust and no accounts were added
to those restricted for securitization investors for the year ended December 31, 2022. Alternatively, we could employ
structured discounting, which was used effectively in 2009 to bolster excess spread and mitigate early amortization risk.
The following table summarizes expected contractual maturities of the investors’ interests in credit card
securitizations, excluding those that have been issued to our wholly-owned subsidiaries (dollars in millions):
At December 31, 2022
Total
Less Than
One Year
One Year and
Thereafter
Scheduled maturities of borrowings - owed to credit card securitization investors............................. $
10,175
$
1,472
$
8,703
The “AAA(sf)” and “Aaa(sf)” ratings of the DCENT DiscoverSeries Class A Notes issued to date have been
based, in part, on an FDIC rule, which created a safe harbor that provides that the FDIC, as conservator or receiver, will
not use its power to disaffirm or repudiate contracts, seek to reclaim or recover assets transferred in connection with a
securitization, or recharacterize assets transferred in connection with a securitization as assets of the insured depository
institution, provided such transfer satisfies the conditions for sale accounting treatment under previous GAAP. Although
the implementation of Financial Accounting Standards Board (“FASB”) Accounting Standards Codification Topic 860,
Transfers and Servicing, no longer qualified certain transfers of assets for sale accounting treatment, the FDIC approved
a final rule that preserved the safe-harbor treatment applicable to revolving trusts and master trusts, including DCMT, so
long as those trusts would have satisfied the original FDIC safe harbor if evaluated under GAAP pertaining to transfers
of financial assets in effect prior to December 2009. However, other legislative and regulatory developments may
impact our ability or desire to issue asset-backed securities in the future.
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Federal Home Loan Bank Advances
Discover Bank is a member bank of the FHLB of Chicago, one of 11 FHLBs that, along with the Office of Finance,
compose the FHLB System. The FHLBs are government-sponsored enterprises of the U.S. (“U.S. GSEs”) chartered to
improve the availability of funds to support home ownership. As such, senior debt obligations of the FHLBs feature the
same credit ratings as U.S. Treasury securities and are considered high-quality liquid assets for bank regulatory
purposes. Consequently, the FHLBs benefit from consistent capital market access during nearly all macroeconomic and
financial market conditions and low funding costs, which they pass on to their member banks when they borrow
advances. Thus, we consider FHLB advances a stable and reliable funding source for Discover Bank for short-term
contingent liquidity and long-term asset-liability management.
As a member of the FHLB of Chicago, Discover Bank has access to short- and long-term advance structures with
maturities ranging from overnight to 30 years. As of December 31, 2022, we had total committed borrowing capacity
of $2.2 billion based on the amount and type of assets pledged, of which $525 million of long-term advances were
outstanding with the FHLB of Chicago. Under certain stressed conditions, we could pledge our liquidity portfolio
securities and borrow against them at a modest reduction to their value.
Other Long-Term Borrowings — Private Student Loans
At December 31, 2022, $84 million of principal was outstanding on securitized debt assumed as part of our
acquisition of The Student Loan Corporation. Principal and interest payments on the underlying private student loans
will reduce the balance of these secured borrowings over time.
Other Long-Term Borrowings — Corporate and Bank Debt
The following table provides a summary of Discover Financial Services (Parent Company) and Discover Bank
outstanding fixed-rate debt (dollars in millions):
At December 31, 2022
Principal Amount
Outstanding
Discover Financial Services (Parent Company) fixed-rate senior notes, maturing 2024-2032................................................................ $
Discover Financial Services (Parent Company) fixed-rate retail notes, maturing 2023-2031 ................................................................ $
Discover Bank fixed-rate senior bank notes, maturing 2023-2030 ........................................................................................................... $
Discover Bank fixed-rate subordinated bank notes, maturing 2028.......................................................................................................... $
3,350
155
5,350
500
At December 31, 2022, $585 million of interest on our fixed-rate debt is due in less than one year and $1.6
billion of interest is due in one year and thereafter. See Note 9: Long-Term Borrowings to our consolidated financial
statements for more information on the maturities of our long-term borrowings. Certain DFS senior notes require us to
offer to repurchase the notes at a price equal to 101% of their aggregate principal amount plus accrued and unpaid
interest in the event of a change of control involving us and corresponding ratings downgrade below investment grade.
Short-Term Borrowings
As part of our regular funding strategy, we may, from time to time, borrow short-term funds in the federal funds
market or the repurchase (“repo”) market through repurchase agreements. Federal funds are short-term, unsecured
loans between banks or other financial entities with a Federal Reserve account. Funds borrowed in the repo market are
short-term, collateralized loans, usually secured with highly-rated investment securities such as U.S. Treasury bills or
notes, or mortgage bonds or debentures issued by government agencies or U.S. GSEs. At December 31, 2022, there
were no outstanding balances in the federal funds market or under repurchase agreements. Additionally, we have
access to short-term advance structures through the FHLB of Chicago and privately placed asset-backed securitizations.
At December 31, 2022, there were no short-term advances outstanding from the FHLB and no private asset-backed
securitizations.
Additional Funding Sources
Private Asset-Backed Securitizations
We have access to committed borrowing capacity through privately placed asset-backed securitizations. While
we may utilize funding from these private securitizations from time to time for normal business operations, their
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committed nature also makes them a reliable contingency funding source. Therefore, we reserve some undrawn
capacity, informed by our liquidity stress test results, for potential contingency funding needs. At December 31, 2022,
we had a total committed capacity of $3.5 billion, none of which was drawn. We seek to ensure the stability and
reliability of these securitizations by staggering their maturity dates, renewing them approximately one year prior to
their scheduled maturity dates and periodically drawing them for operational tests and seasonal funding needs.
Federal Reserve
Discover Bank has access to the Federal Reserve Bank of Philadelphia’s discount window. As of December 31,
2022, Discover Bank had $42.3 billion of available borrowing capacity through the discount window based on the
amount and type of assets pledged, primarily consumer loans. As of December 31, 2022, we have no borrowings
outstanding under the discount window and reserve this capacity as a source of contingent liquidity.
Funding Uses
Our primary uses of funds include the extensions of loans and credit to customers, primarily through Discover
Bank; the maintenance of sufficient working capital for routine operations; the service of our debt and capital
obligations, including interest, principal, and dividend payments; and the purchase of investment securities for our
liquidity portfolio.
In addition to originating consumer loans to new customers, we also extend credit to existing customers, which
primarily arises from agreements for unused lines of credit on certain credit cards and certain other loan products,
provided there is no violation of conditions established in the related agreement. At December 31, 2022, our unused
credit arrangements were approximately $224.7 billion. These arrangements, substantially all of which we can
terminate at any time and which do not necessarily represent future cash requirements, are periodically reviewed based
on account usage, customer creditworthiness and loan qualification.
In the normal course of business, we enter into various contracts for goods and services, such as consulting,
outsourcing, data, sponsorships, software licenses, telecommunications, and global merchant acceptance, among other
things. These contracts are legally binding and specify all significant terms, including any applicable fixed future cash
payments.
As of December 31, 2022, we have debt obligations, common stock and preferred stock outstanding. Refer to
“— Funding Sources” and “— Capital” for more information related to our debt obligations and capital service,
respectively, and the timing of expected payments.
We assess funding uses and liquidity needs under stressed and normal operating conditions, considering primary
uses of funding, such as on-balance sheet loans and contingent uses of funding, such as the need to post additional
collateral for derivatives positions. To anticipate funding needs under stress, we conduct liquidity stress tests to assess
the impact of idiosyncratic, systemic and hybrid (i.e., idiosyncratic and systemic) scenarios with varying levels of
liquidity risk reflecting a range of stress severity. If we determine we have excess cash and cash equivalents, we may
invest in highly liquid, unencumbered assets that we expect to be able to convert to cash quickly and with little loss of
value using the repo market or outright sales.
Guarantees
Guarantees are contracts or indemnification agreements that may require us to make payments to a guaranteed
party based on changes in an underlying asset, liability, or equity security of a guaranteed party, rate or index. Also
included in guarantees are contracts that may require the guarantor to make payments to a guaranteed party based on
another entity’s failure to perform under an agreement. Our guarantees relate to transactions processed on the Discover
Network and certain transactions processed by PULSE and Diners Club. In the ordinary course of business, we
guarantee payment on behalf of subsidiaries relating to contractual obligations with external parties. The activities of
the subsidiaries covered by any such guarantees are included in our consolidated financial statements. See Note 18:
Commitments, Contingencies and Guarantees to our consolidated financial statements for further discussion regarding
our guarantees.
Credit Ratings
Our borrowing costs and capacity in certain funding markets, including those for securitizations and unsecured
senior and subordinated debt, may be affected by the credit ratings of DFS, Discover Bank and the securitization trusts.
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Downgrades in these credit ratings could result in higher interest expense on our unsecured debt and asset
securitizations, as well as higher credit enhancement requirements for both our public and private asset securitizations.
In addition to increased funding costs, deterioration in our credit ratings could reduce our borrowing capacity in the
unsecured debt and asset securitization capital markets.
The table below reflects our current credit ratings and outlooks:
Moody’s
Investors
Service(1)
Standard &
Poor’s
Fitch Ratings
Discover Financial Services
Senior unsecured debt.............................................................................................................................
Baa3
Outlook for Discover Financial Services senior unsecured debt........................................................... Under Review
Discover Bank
Senior unsecured debt.............................................................................................................................
Baa2
Outlook for Discover Bank senior unsecured debt ................................................................................ Under Review
Subordinated debt ...................................................................................................................................
Baa2
Discover Card Execution Note Trust (DCENT)
BBB-
Stable
BBB
Stable
BBB-
BBB+
Stable
BBB+
Stable
BBB
Class A(2) ..................................................................................................................................................
Aaa(sf)
AAA(sf)
AAA(sf)
(1) On December 7, 2022, Moody’s Investors Service placed all of the long-term ratings and assessments for Discover Financial Services and Discover Bank on review
for upgrade.
An “sf” in the rating denotes rating agency identification for structured finance product ratings.
(2)
A credit rating is not a recommendation to buy, sell or hold securities and may be subject to revision or
withdrawal at any time by the assigning rating organization. Each rating should be evaluated independently of any
other rating. A credit rating outlook reflects an agency's opinion regarding the likely rating direction over the medium
term, often a period of about a year, and indicates the agency's belief that the issuer's credit profile is consistent with its
current rating level at that point in time.
Liquidity
We seek to ensure that we have adequate liquidity to sustain business operations, fund asset growth and satisfy
debt obligations under stressed and normal operating conditions. In addition to the funding sources discussed in the
previous section, we also maintain highly liquid, unencumbered assets in our liquidity portfolio that we expect to be
able to convert to cash quickly and with little loss of value using either the repo market or outright sales.
We maintain a liquidity risk and funding management policy, which outlines the overall framework and general
principles we follow in managing liquidity risk across our business. The Board of Directors approves the policy and the
Asset and Liability Management Committee (the “ALCO”) is responsible for its implementation. Additionally, we
maintain a liquidity management framework document that outlines the general strategies, objectives and principles we
utilize to manage our liquidity position and the various liquidity risks inherent in our business model. We seek to
balance the trade-offs between maintaining too much liquidity, which may be costly, with having too little liquidity,
which could cause financial distress. The ALCO, chaired by our Treasurer, has cross-functional membership, and
manages liquidity risk centrally. The ALCO monitors the liquidity risk profiles of DFS and Discover Bank and oversees
any actions Corporate Treasury may take to ensure that we maintain ready access to our funding sources and sufficient
liquidity to meet current and projected needs. In addition, the ALCO and our Board of Directors regularly review our
compliance with our liquidity limits at DFS and Discover Bank, which are established in accordance with the liquidity
risk appetite set by our Board of Directors.
We employ a variety of metrics to monitor and manage liquidity. We utilize early warning indicators (“EWIs”) to
detect emerging liquidity stress events and a reporting and escalation process designed to be consistent with regulatory
guidance. The EWIs include both idiosyncratic and systemic measures and are monitored daily and reported to the
ALCO regularly. A warning from one or more of these indicators triggers prompt review and decision-making by our
senior management team and, in certain instances, may lead to the convening of a senior-level response team and
activation of our contingency funding plan.
In addition, we conduct liquidity stress tests regularly and ensure contingency funding is in place to address
potential liquidity shortfalls. We evaluate a range of stress scenarios that are designed according to regulatory
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requirements, including idiosyncratic, systemic and a combination of such events that could impact funding sources and
our ability to meet liquidity needs. These scenarios measure the projected liquidity position at DFS and Discover Bank
across a range of time horizons by comparing estimated contingency funding needs to available contingent liquidity.
Our primary contingency liquidity sources include our liquidity portfolio securities, which we could sell, repo or
borrow against, and private securitizations with unused borrowing capacity. In addition, we could borrow FHLB
advances by pledging securities to the FHLB of Chicago. Moreover, we have unused borrowing capacity with the
Federal Reserve discount window, which provides an additional source of contingency liquidity. We seek to maintain
sufficient liquidity to satisfy all maturing obligations and fund business operations for at least 12 months in a severe
stress environment. In such an environment, we may also take actions to curtail the size of our balance sheet, which
would reduce the need for funding and liquidity.
At December 31, 2022, our liquidity portfolio was composed of highly liquid, unencumbered assets, including
cash and cash equivalents and investment securities. Cash and cash equivalents were primarily deposits with the
Federal Reserve. Investment securities primarily included debt obligations of the U.S. Treasury and U.S. GSEs and
residential mortgage-backed securities (“RMBS”) issued by U.S. government agencies or U.S. GSEs. These investments
are considered highly liquid and we expect to have the ability to raise cash by selling them, utilizing repurchase
agreements or pledging certain of these investments to access secured funding. The size and composition of our liquidity
portfolio may fluctuate based on the size of our balance sheet as well as operational requirements, market conditions
and interest rate risk management objectives.
At December 31, 2022, our liquidity portfolio and undrawn credit facilities were $67.3 billion, which was $14.4
billion higher than the balance at December 31, 2021. Our liquidity portfolio and undrawn credit facilities grew
primarily as a result of the purchase of Treasury securities and additional borrowing capacity with the Federal Reserve.
During the years ended December 31, 2022 and 2021, the average balance of our liquidity portfolio was $16.3 billion
and $23.4 billion, respectively. Our liquidity portfolio and undrawn facilities consist of the following (dollars in
millions):
December 31,
2022
2021
Liquidity portfolio
Cash and cash equivalents(1)............................................................................................................................................ $
7,585
$
Investment securities(2).......................................................................................................................................................
Total liquidity portfolio ..........................................................................................................................................................
Private asset-backed securitizations(3)..................................................................................................................................
Federal Home Loan Bank of Chicago ..................................................................................................................................
Primary liquidity sources.......................................................................................................................................................
Federal Reserve discount window(3) .....................................................................................................................................
12,213
19,798
3,500
1,712
25,010
42,268
8,080
6,879
14,959
3,500
150
18,609
34,254
Total liquidity portfolio and undrawn credit facilities ......................................................................................................... $
67,278
$
52,863
(1)
(2)
(3)
Cash in the process of settlement and restricted cash are excluded from cash and cash equivalents for liquidity purposes.
Excludes $97 million and $27 million of U.S. Treasury securities that have been pledged as swap collateral in lieu of cash as of December 31, 2022 and 2021,
respectively.
See “— Additional Funding Sources” for additional information.
Bank Holding Company Liquidity
The primary uses of funds at the unconsolidated DFS level include debt service obligations (interest payments and
return of principal) and capital service and management activities, including dividend payments on capital instruments
and the periodic repurchase of shares of our common stock. Our primary sources of funds at the bank holding
company level include the proceeds from the issuance of unsecured debt and capital securities, as well as dividends
from our subsidiaries, notably Discover Bank. Under periods of idiosyncratic or systemic stress, the bank holding
company could lose or experience impaired access to the capital markets. In addition, our regulators have the
discretion to restrict dividend payments from Discover Bank to the bank holding company.
We utilize a measure referred to as Number of Months of Pre-Funding to determine the length of time DFS can
meet upcoming funding obligations, including common and preferred stock dividend payments and debt service
obligations, using existing cash resources. In managing this metric, we structure our debt maturity schedule to manage
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prudently the amount of debt maturing within a short period. See Note 9: Long-Term Borrowings to our consolidated
financial statements for further information regarding our debt.
Capital
Our primary sources of capital are the earnings generated by our businesses and the proceeds from issuances of
capital securities. We seek to manage capital to a level and composition sufficient to support our businesses’ growth,
account for their risks, and meet regulatory requirements, rating agency targets and debt investor expectations. Within
these constraints, we are focused on deploying capital in a manner that provides attractive returns to our stockholders.
The level, composition and utilization of capital are influenced by changes in the economic environment, strategic
initiatives and legislative and regulatory developments.
Under regulatory capital requirements adopted by the Federal Reserve and the FDIC, DFS, along with Discover
Bank, must maintain minimum capital levels. Failure to meet minimum capital requirements can result in the initiation of
certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could limit our
business activities and have a direct material effect on our financial condition and operating results. We must meet
specific capital requirements that involve quantitative measures of assets, liabilities and certain off-balance sheet items,
as calculated under regulatory guidance and regulations. Current or future legislative or regulatory reforms, such as
those related to the adoption of the CECL accounting model, may require us to hold more capital or adversely impact
our capital level. We consider the potential impacts of these reforms in managing our capital position.
DFS and Discover Bank are subject to regulatory capital rules issued by the Federal Reserve and the FDIC,
respectively, under the Basel Committee’s December 2010 framework (“Basel III rules”). Under the Basel III rules, DFS
and Discover Bank are classified as “standardized approach” entities as they are U.S. banking organizations with
consolidated total assets over $50 billion but not exceeding $250 billion and consolidated total on-balance sheet
foreign exposures less than $10 billion. The Basel III rules require DFS and Discover Bank to maintain minimum risk-
based capital and leverage ratios and define what constitutes capital for purposes of calculating those ratios.
In March 2020, federal bank regulatory agencies announced an interim and now final rule that allows banks that
have implemented the CECL accounting model to delay the estimated impact of CECL on regulatory capital for two
years, followed by a three-year transition period. For purposes of calculating regulatory capital, we have elected to
defer recognition of the estimated impact of CECL on regulatory capital for two years in accordance with the final rule;
after that period of deferral, the estimated impact of CECL on regulatory capital will be phased in over three years,
beginning in 2022. Electing this option raised our Common Equity Tier 1 ("CET1") capital ratios in 2022 and 2021.
The phase-in of the CECL accounting model decreased CET1 by $537 million as of January 1, 2022. For additional
information regarding the risk-based capital and leverage ratios, see Note 17: Capital Adequacy to our consolidated
financial statements.
In March 2020, the Federal Reserve announced the SCB final rule, which imposes limitations on DFS’ capital
distributions if we do not maintain our risk-based capital ratios above stated regulatory minimum ratios based on the
results of supervisory stress tests. Under this rule, DFS is required to assess whether our planned capital actions are
consistent with the effective capital distribution limitations that will apply on a pro-forma basis throughout the planning
horizon.
The SCB requirement is institution-specific and is calculated as the greater of (i) 2.5% and (ii) the sum of (a) the
difference between DFS' actual CET1 ratio at the beginning of the forecast and the projected minimum CET1 ratio
based on the Federal Reserve's models in its nine-quarter Severely Adverse stress scenario, plus (b) the sum of the dollar
amount of DFS' planned common stock dividend distributions for each of the fourth through seventh quarters of its nine-
quarter capital planning horizon, expressed as a percentage of risk-weighted assets. For Category IV firms, including
DFS, the Federal Reserve calculates each firm’s SCB biennially in even-numbered calendar years, and did so in 2022.
In odd-numbered years, each firm subject to Category IV standards that did not opt-in to such year’s supervisory stress
tests as part of the Federal Reserve’s CCAR process receives an adjusted SCB requirement that is updated to reflect its
planned common stock dividends per the firm’s annual capital plan. In August 2021, the Federal Reserve notified DFS
of its adjusted SCB requirement of 3.6% based on the planned common stock dividends in the 2021 Capital Plan. DFS'
SCB was effective in October 2021 and slightly increased from our SCB in effect for the preceding year, which was
3.5%. See "— Regulatory Environment and Developments — Banking — Capital Standards and Stress Testing" for
additional information.
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DFS elected not to participate in the Federal Reserve’s supervisory stress test in 2021, but did participate in 2022.
As part of CCAR, DFS submitted an annual capital plan by the April 5, 2022 due date (“2022 Capital Plan”). On June
23, 2022, the Federal Reserve released results of the 2022 CCAR stress test. Discover’s results showed strong capital
levels under stress, well above regulatory minimums. These results were used to set the new SCB effective October 1,
2022. On August 4, 2022, the Federal Reserve disclosed the new SCB for DFS is 2.5%, the lowest possible requirement.
At December 31, 2022, DFS and Discover Bank met the requirements for “well-capitalized” status under the
Federal Reserve’s Regulation Y and the prompt corrective action rules and corresponding FDIC requirements,
respectively, exceeding the regulatory minimums to which they were subject under the applicable rules.
Basel III rules also require disclosures relating to market discipline. This series of disclosures is commonly referred
to as "Pillar 3." The objective is to increase the transparency of capital requirements for banking organizations. We are
required to make prescribed regulatory disclosures quarterly regarding our capital structure, capital adequacy, risk
exposures and risk-weighted assets. We make the Pillar 3 disclosures publicly available on our website in a report
called "Basel III Regulatory Capital Disclosures."
We disclose tangible common equity, which represents common equity less goodwill and intangibles.
Management believes that common stockholders’ equity excluding goodwill and intangibles is meaningful to investors
as a measure of our true net asset value. At December 31, 2022, tangible common equity is considered to be a non-
GAAP financial measure as it is not formally defined by GAAP or codified in the federal banking regulations. Other
financial services companies may also disclose this measure and definitions may vary. We advise users of this
information to exercise caution in comparing this measure for different companies.
The following table reconciles total common stockholders’ equity (a GAAP financial measure) to tangible common
equity (dollars in millions):
Total common stockholders’ equity(1) ................................................................................................................................... $
13,534
$
12,352
Less: goodwill.........................................................................................................................................................................
(255)
(255)
Tangible common equity....................................................................................................................................................... $
13,279
$
12,097
December 31,
2022
2021
(1)
Total common stockholders’ equity is calculated as total stockholders’ equity less preferred stock.
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Our Board of Directors declared the following common stock dividends during 2022, 2021 and 2020:
Declaration Date
2022
Record Date
Payment Date
Dividend per Share
October 18, 2022 .................................................................................................. November 23, 2022
December 08, 2022 $
July 20, 2022..........................................................................................................
August 25, 2022 September 08, 2022
April 27, 2022........................................................................................................
May 26, 2022
June 09, 2022
January 18, 2022...................................................................................................
February 17, 2022
March 03, 2022
Total common stock dividends............................................................................................................................................................... $
2021
October 19, 2021 .................................................................................................. November 24, 2021
December 09, 2021 $
July 20, 2021..........................................................................................................
August 19, 2021 September 02, 2021
April 20, 2021........................................................................................................
May 20, 2021
June 03, 2021
January 19, 2021...................................................................................................
February 18, 2021
March 04, 2021
Total common stock dividends............................................................................................................................................................... $
2020
October 20, 2020 .................................................................................................. November 19, 2020
December 03, 2020 $
July 21, 2020..........................................................................................................
August 20, 2020 September 03, 2020
April 21, 2020........................................................................................................
May 21, 2020
June 04, 2020
January 21, 2020...................................................................................................
February 20, 2020
March 05, 2020
Total common stock dividends............................................................................................................................................................... $
0.60
0.60
0.60
0.50
2.30
0.50
0.50
0.44
0.44
1.88
0.44
0.44
0.44
0.44
1.76
On January 17, 2023, we declared a quarterly cash dividend on our common stock of $0.60 per share, payable
on March 9, 2023 to holders of record on February 23, 2023, which is consistent with the quarterly amount paid in
2022.
Our Board of Directors declared the following Series C preferred stock dividends during 2022, 2021 and 2020:
Declaration Date
2022
Record Date
Payment Date
Dividend per
Depositary Share
July 20, 2022 ..........................................................................................................
October 14, 2022
October 31, 2022 $
January 18, 2022...................................................................................................
April 15, 2022
May 02, 2022
Total Series C preferred stock dividends............................................................................................................................................... $
2021
July 20, 2021 ..........................................................................................................
October 15, 2021 November 01, 2021 $
January 19, 2021...................................................................................................
April 15, 2021
April 30, 2021
Total Series C preferred stock dividends............................................................................................................................................... $
2020
July 21, 2020 ..........................................................................................................
October 15, 2020
October 30, 2020 $
January 21, 2020...................................................................................................
April 15, 2020
April 30, 2020
Total Series C preferred stock dividends............................................................................................................................................... $
27.50
27.50
55.00
27.50
27.50
55.00
27.50
27.50
55.00
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Our Board of Directors declared the following Series D preferred stock dividends during 2022 and 2021:
Declaration Date
2022
Record Date
Payment Date
Dividend per
Depositary Share
July 20, 2022 ..........................................................................................................
September 08, 2022 September 23, 2022 $
January 18, 2022...................................................................................................
March 08, 2022
March 23, 2022
Total Series D preferred stock dividends............................................................................................................................................... $
2021
July 20, 2021 ..........................................................................................................
January 19, 2021(1)................................................................................................
September 08, 2021 September 23, 2021 $
March 08, 2021
March 23, 2021
Total Series D preferred stock dividends............................................................................................................................................... $
30.625
30.625
61.250
30.625
46.110
76.735
(1)
The dividend includes $30.63 semi-annual dividend per depositary share plus $15.48 to account for the long first dividend period.
On January 17, 2023, we declared a semi-annual cash dividend on our Series C and Series D preferred stock of
$27.50 and $30.625 per depositary share, respectively, payable on May 1, 2023 and March 23, 2023, respectively,
to holders of record on April 14, 2023 and March 8, 2023, respectively.
Our Board of Directors approved a new share repurchase program in April 2022. The new program authorizes
up to $4.2 billion of share repurchases through June 30, 2023. This share repurchase authorization replaced a $2.4
billion share repurchase program, which expired on March 31, 2022. During the three months ended December 31,
2022, we repurchased approximately 5.9 million shares, or 2.2% of our outstanding common stock as of
September 30, 2022, for approximately $600 million. During the year ended December 31, 2022, we repurchased
approximately 21.5 million shares, or 7.5% of our outstanding common stock as of December 31, 2021, for $2.3
billion. We may use various methods to repurchase shares under the program, including open market purchases,
privately negotiated transactions or other purchases, including block trades, accelerated share repurchase transactions,
or any combination of such methods.
The amount and size of any future dividends and share repurchases will depend on our results of operations,
financial condition, capital levels, cash requirements, future prospects, regulatory review and other factors. In July
2022, we suspended our existing share repurchase program because of an internal investigation related to our student
loan servicing practices and related compliance matters conducted under the oversight of a board-appointed
independent special committee. In November 2022, the investigation was completed and we resumed share
repurchases under the existing program. We continue to communicate with the supervisory staff of our regulators
regarding the internal investigation, and we may be subject to reviews, investigations, proceedings, fines or other
actions in connection with our student loan servicing practices and related compliance matters. The declaration and
payment of future dividends and the amount thereof are subject to the discretion of our Board of Directors. Holders of
our shares of common stock are subject to the prior dividend rights of holders of our preferred stock or the depositary
shares representing such preferred stock outstanding. No dividend may be declared or paid or set aside for payment
on our common stock if full dividends have not been declared and paid on all outstanding shares of preferred stock in
any dividend period. In addition, as noted above, banking laws and regulations and our banking regulators may limit
our ability to pay dividends and make share repurchases, including limitations on the extent our banking subsidiary
(Discover Bank) can provide funds to us through dividends, loans or otherwise. Further, current or future regulatory
reforms may require us to hold more capital or could adversely impact our capital level. As a result, there can be no
assurance that we will declare and pay any dividends or repurchase any shares of our common stock in the future.
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Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Market risk refers to the risk that a change in the level of one or more market prices, rates, indices, correlations or
other market factors will result in losses for an investment position or portfolio. We are exposed to market risk primarily
from changes in interest rates.
Interest Rate Risk
We borrow money from various depositors and institutions to provide loans to our customers and invest in other
assets and our business. These loans to customers and other assets earn interest, which we use to pay interest on the
money borrowed. Our net interest income and, therefore, earnings will be reduced if the interest rate earned on assets
increases at a slower pace than the interest rate paid on our borrowings. Changes in interest rates and our competitors’
responses to those changes may influence customer payment rates, loan balances or deposit account activity. As a
result, we may incur higher funding costs that could decrease our earnings.
Our interest rate risk management policies are designed to measure and manage the potential volatility of
earnings that may arise from changes in interest rates by having a portfolio that reflects our mix of variable- and fixed-
rate assets and liabilities. To the extent that the repricing characteristics of the assets and liabilities in a particular
portfolio are not sufficiently matched, we may utilize interest rate derivative contracts, such as swap agreements, to
achieve our objectives. Interest rate swap agreements effectively convert the underlying asset or liability from fixed- to
floating-rate or from floating- to fixed-rate. See Note 21: Derivatives and Hedging Activities to our consolidated
financial statements for information on our derivatives activity.
We use an interest rate sensitivity simulation to assess our interest rate risk exposure. For purposes of presenting
the possible earnings effect of a hypothetical, adverse change in interest rates over the 12 months from our reporting
date, we assume that all interest-rate-sensitive assets and liabilities are subject to a hypothetical, immediate 100 basis
point change in interest rates relative to market consensus expectations as of the beginning of the period. The sensitivity
simulation includes the hypothetical assumption that all relevant types of interest rates would change instantaneously,
simultaneously and to the same degree.
Our interest-rate-sensitive assets include our variable-rate loan receivables and certain assets in our liquidity
portfolio. We have limitations on our ability to mitigate interest rate risk by adjusting rates on existing balances. Further,
competitive actions may limit our ability to increase the rates that we charge to customers for new loans. At
December 31, 2022, the majority of our credit card and private student loans charge variable rates. Fixed-rate assets
that will mature or otherwise contractually reset to a market-based indexed rate or other fixed-rate prior to the end of
the 12-month measurement period are considered to be rate sensitive. The latter category includes certain revolving
credit card loans that may be offered at below-market rates for an introductory period, such as balance transfers and
special promotional programs, after which the loans will contractually reprice in accordance with our normal market-
based pricing structure. For assets with a fixed interest rate that contractually will, or is assumed to, reset to a market-
based indexed rate or other fixed rate during the next 12 months, earnings sensitivity is measured from the expected
repricing date. In addition, for all interest-rate-sensitive assets, earnings sensitivity is calculated net of expected credit
losses. For purposes of this analysis, expected credit losses are assumed to remain unchanged relative to our baseline
expectations over the analysis horizon.
Interest-rate-sensitive liabilities are assumed to be those for which the stated interest rate is not contractually fixed
for the next 12 months. Thus, liabilities that vary with changes in a market-based index, such as the federal funds rate
or Secured Overnight Financing Rate (“SOFR”), which will reset before the end of the next 12 months, or liabilities that
have fixed rates at the fiscal period end but will mature and are assumed to be replaced with a market-based indexed
rate prior to the end of the next 12 months, are also considered to be rate sensitive. For these fixed-rate liabilities,
earnings sensitivity is measured from the expected maturity date.
Net interest income sensitivity simulations require assumptions regarding market conditions, consumer behavior
and the growth and composition of our balance sheet. The degree by which our deposit rates change when benchmark
interest rates change, our deposit “beta,” is one of the most significant of these assumptions. Assumptions about deposit
beta and other matters are inherently uncertain and, as a result, actual earnings may differ from the simulated earnings
presented below. Our actual earnings depend on multiple factors including, but not limited to, the direction and timing
of changes in interest rates, the movement of short-term interest rates relative to long-term rates, balance sheet
composition, competitor actions affecting pricing decisions in our loans and deposits, the mix of promotional balances
in our card portfolio, the level of interest charge-offs and recoveries, the influence of loan repayment rates on revolving
balances and strategic actions undertaken by our management.
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Our current short-term interest rate risk position is modestly asset-sensitive. We believe this position is prudent
given benchmark interest rates have been prone to rise as the Federal Reserve has raised its federal funds rate target in
response to high inflation. The following table shows the impacts to net interest income over the following 12-month
period that we estimate would result from an immediate and parallel change in interest rates affecting all interest rate
sensitive assets and liabilities (dollars in millions):
Basis point change
+100....................................................................................................................................... $
-100........................................................................................................................................ $
December 31,
2022
2021
$
%
$
%
183
(190)
1.40 % $
(1.45)%
154
NM
1.51 %
NM
An estimated impact on net interest income of a decrease in interest rates at December 31, 2021, was not
provided as many of our interest-rate-sensitive assets and liabilities were tied to interest rates (i.e., prime and federal
funds) that were near their historical minimum levels and, therefore, could not materially decrease.
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Item 8.
Financial Statements and Supplementary Data
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and the Board of Directors of
Discover Financial Services
Riverwoods, IL
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of Discover Financial Services (the “Company”) as of
December 31, 2022, based on criteria established in Internal Control — Integrated Framework (2013) issued by the
Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022, based
on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United
States) (PCAOB), the consolidated statement of financial condition, and the related consolidated statements of income,
comprehensive income, changes in stockholders’ equity, and cash flows as of and for the year ended December 31,
2022, of the Company and our report dated February 23, 2023, expressed an unqualified opinion on those financial
statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s
Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the
Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered
with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was
maintained in all material respects. Our audit included obtaining an understanding of internal control over financial
reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating
effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are
recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations
of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on
the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may
deteriorate.
/s/ Deloitte & Touche LLP
Chicago, Illinois
February 23, 2023
-77-
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and the Board of Directors of
Discover Financial Services
Riverwoods, IL
Opinion on the Financial Statements
We have audited the accompanying consolidated statements of financial condition of Discover Financial Services (the
“Company”) as of December 31, 2022 and 2021, the related consolidated statements of income, comprehensive
income, changes in stockholders’ equity, and cash flows, for each of the three years in the period ended December 31,
2022, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2022 and
2021, and the results of its operations and its cash flows for each of the three years in the period ended December 31,
2022, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2022, based on criteria
established in Internal Control - Integrated Framework (2013 issued by the Committee of Sponsoring Organizations of
the Treadway Commission and our report dated February 23, 2023, expressed an unqualified opinion on the
Company’s internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an
opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with
the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the financial statements are free of material
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material
misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made
by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits
provide a reasonable basis for our opinion.
Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current-period audit of the financial
statements that was communicated or required to be communicated to the audit committee and that (1) relates to
accounts or disclosures that are material to the financial statements and (2) involved our especially challenging,
subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on
the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing
a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
Allowance for Credit Losses — Refer to Notes 1, 2 and 4 to the financial statements.
Critical Audit Matter Description
Estimates of expected credit losses under the Current Expected Credit Losses (“CECL”) model, in accordance with ASU
2016-13, are based on relevant information about current conditions, historical experience and reasonable and
supportable forward-looking forecasts regarding collectability of the loan portfolio.
Assumptions used to estimate expected credit losses under the CECL model included, but were not limited to, key
economic assumptions applied over a reasonable and supportable forecast period and, for the credit card portfolio, the
application of a credit card payment allocation policy.
During the year ended December 31, 2022, the economic environment resulted in increased uncertainty and more
-78-
judgment to derive the CECL estimate. Specifically, the unknown impacts of the cessation of fiscal policy assistance and
recent monetary policy actions, in response to inflation, have increased the uncertainty associated with the
macroeconomic outlook and CECL estimate. The selection of key assumptions and evaluation of model output required
significant judgment from management. At December 31, 2022, the total allowance for loans was $7.4 billion.
Given the significant estimates and assumptions management makes to estimate the allowance for credit losses and the
economic environment, performing audit procedures to evaluate the reasonableness of management’s estimates and
assumptions required a high degree of auditor judgment and an increased extent of effort, including the need to involve
our credit modeling specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the allowance for credit losses balance included the following procedures, among
others:
• We tested the design and operating effectiveness of management’s controls over the determination and review
of model methodology, significant assumptions and model overlays, if applicable
• We evaluated whether the method (including the model), data, and significant assumptions are appropriate in
the context of the applicable financial reporting framework
• We tested the relevance and reliability of internal and external data used within the models, including whether
the data is accurate and complete when internally derived
• With assistance from credit modeling specialists, we evaluated whether the model is suitable for determining
the estimate, which included understanding the model methodology and logic and whether the selected method
for estimating loan losses is appropriate for each loan portfolio
• We evaluated whether the significant economic assumptions were reasonable and internally and externally
consistent
• We evaluated the reasonableness and consistency of the reasonable and supportable forecast period
• We evaluated whether judgments have been applied consistently to the model and that any adjustments to the
output of the model are consistent with the measurement objective of the applicable financial reporting
framework and are appropriate in the circumstances
• We considered any contradictory evidence that arose while performing our procedures, and whether or not
this evidence was indicative of management bias
• We evaluated the completeness and accuracy of the Company’s allowance for credit losses disclosures
/s/ Deloitte & Touche LLP
Chicago, Illinois
February 23, 2023
We have served as the Company’s auditor since the spin-off from its former parent company in 2007 and as Discover
Bank’s (a wholly owned subsidiary of the Company) auditor since 1985.
-79-
DISCOVER FINANCIAL SERVICES
Consolidated Statements of Financial Condition
(dollars in millions, except for share amounts)
December 31,
2022
2021
Assets
Cash and cash equivalents ................................................................................................................................................... $
8,856
$
Restricted cash .......................................................................................................................................................................
41
Investment securities (includes available-for-sale securities of $11,987 and $6,700 reported at fair value with
associated amortized cost of $12,167 and $6,549 at December 31, 2022 and 2021, respectively)........................
12,208
Loan receivables
Loan receivables................................................................................................................................................................
112,120
Allowance for credit losses...............................................................................................................................................
(7,374)
Net loan receivables .............................................................................................................................................................
104,746
Premises and equipment, net................................................................................................................................................
Goodwill.................................................................................................................................................................................
Other assets ...........................................................................................................................................................................
1,003
255
4,519
8,750
2,582
6,904
93,684
(6,822)
86,862
983
255
3,906
Total assets............................................................................................................................................................................. $
131,628
$
110,242
Liabilities and Stockholders’ Equity
Liabilities
Deposits
Interest-bearing deposit accounts .................................................................................................................................... $
90,151
$
70,818
Non-interest-bearing deposit accounts ...........................................................................................................................
Total deposits .........................................................................................................................................................................
Short-term borrowings ..........................................................................................................................................................
Long-term borrowings...........................................................................................................................................................
Accrued expenses and other liabilities ................................................................................................................................
1,485
91,636
—
20,108
5,294
Total liabilities ........................................................................................................................................................................
117,038
1,575
72,393
1,750
18,477
4,214
96,834
Commitments, contingencies and guarantees (Notes 15, 18 and 19)
Stockholders’ Equity
Common stock, par value $0.01 per share; 2,000,000,000 shares authorized; 569,689,007 and 568,830,897
shares issued at December 31, 2022 and 2021, respectively........................................................................................
6
6
Preferred stock, par value $0.01 per share; 200,000,000 shares authorized; 10,700 shares issued and
outstanding at December 31, 2022 and 2021 ................................................................................................................
Additional paid-in capital.....................................................................................................................................................
Retained earnings..................................................................................................................................................................
Accumulated other comprehensive loss ...............................................................................................................................
Treasury stock, at cost; 302,305,216 and 280,502,577 shares at December 31, 2022 and 2021, respectively ......
Total stockholders’ equity......................................................................................................................................................
1,056
4,468
28,453
(339)
(19,054)
14,590
1,056
4,369
24,766
(94)
(16,695)
13,408
Total liabilities and stockholders’ equity .............................................................................................................................. $
131,628
$
110,242
The table below presents the carrying amounts of certain assets and liabilities of Discover Financial Services’ consolidated variable interest entities (“VIEs”), which are
included in the consolidated statements of financial condition above. The assets in the table below include those assets that can only be used to settle obligations of the
consolidated VIEs. The liabilities in the table below include third-party liabilities of consolidated VIEs only and exclude intercompany balances that eliminate in
consolidation. The liabilities also exclude amounts for which creditors have recourse to the general credit of Discover Financial Services.
December 31,
2022
2021
Assets
Restricted cash ....................................................................................................................................................................... $
41
Loan receivables .................................................................................................................................................................... $
25,937
$
$
2,582
25,449
Allowance for credit losses allocated to securitized loan receivables ............................................................................... $
(1,152) $
(1,371)
Other assets ........................................................................................................................................................................... $
3
$
4
Liabilities
Short- and long-term borrowings......................................................................................................................................... $
10,259
Accrued expenses and other liabilities ................................................................................................................................ $
14
$
$
9,539
6
See Notes to the Consolidated Financial Statements.
-80-
DISCOVER FINANCIAL SERVICES
Consolidated Statements of Income
(dollars in millions, except for share amounts)
For the Years Ended December 31,
2022
2021
2020
Interest income
Credit card loans ..................................................................................................................................... $
10,632
$
8,717
$
Other loans ..............................................................................................................................................
1,870
1,734
Investment securities.................................................................................................................................
Other interest income ..............................................................................................................................
179
183
182
18
8,985
1,817
252
41
Total interest income ................................................................................................................................
12,864
10,651
11,095
Interest expense
Deposits ....................................................................................................................................................
1,257
Short-term borrowings.............................................................................................................................
Long-term borrowings .............................................................................................................................
Total interest expense ..............................................................................................................................
Net interest income ..................................................................................................................................
Provision for credit losses ........................................................................................................................
Net interest income after provision for credit losses..............................................................................
2
606
1,865
10,999
2,359
8,640
661
—
473
1,134
9,517
218
9,299
Other income
Discount and interchange revenue, net..................................................................................................
1,424
1,224
Protection products revenue ....................................................................................................................
Loan fee income.......................................................................................................................................
Transaction processing revenue..............................................................................................................
(Losses) gains on equity investments.......................................................................................................
Other income ...........................................................................................................................................
172
632
249
(214)
75
165
464
227
424
66
1,231
32
602
1,865
9,230
5,134
4,096
933
180
414
195
80
56
Total other income ...................................................................................................................................
2,338
2,570
1,858
Other expense
Employee compensation and benefits....................................................................................................
Marketing and business development ....................................................................................................
Information processing and communications ........................................................................................
Professional fees.......................................................................................................................................
Premises and equipment .........................................................................................................................
Other expense..........................................................................................................................................
Total other expense..................................................................................................................................
Income before income taxes ...................................................................................................................
Income tax expense .................................................................................................................................
Net income ............................................................................................................................................... $
Net income allocated to common stockholders ..................................................................................... $
Basic earnings per common share ......................................................................................................... $
Diluted earnings per common share ...................................................................................................... $
2,139
1,035
513
871
118
560
5,236
5,742
1,350
4,392
4,304
15.52
15.50
$
$
$
$
1,986
1,894
810
500
797
92
620
4,805
7,064
1,615
5,449
5,351
17.85
17.83
$
$
$
$
659
540
717
113
596
4,519
1,435
294
1,141
1,104
3.60
3.60
See Notes to the Consolidated Financial Statements.
-81-
DISCOVER FINANCIAL SERVICES
Consolidated Statements of Comprehensive Income
(dollars in millions)
For the Years Ended December 31,
2022
2021
2020
Net income............................................................................................................................................. $
4,392
$
5,449
$
1,141
Other comprehensive (loss) income, net of tax
Unrealized (losses) gains on available-for-sale investment securities, net of tax .........................
Unrealized (losses) gains on cash flow hedges, net of tax ............................................................
Unrealized pension and post-retirement plan gains (losses), net of tax .......................................
Other comprehensive (loss) income .....................................................................................................
(250)
(5)
10
(245)
(170)
3
28
(139)
172
5
(13)
164
Comprehensive income......................................................................................................................... $
4,147
$
5,310
$
1,305
See Notes to the Consolidated Financial Statements.
-82-
DISCOVER FINANCIAL SERVICES
Consolidated Statements of Changes in Stockholders’ Equity
(dollars in millions, shares in thousands)
Preferred Stock
Common Stock
Shares
Amount
Shares
Amount
Additional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
(Loss) Income
Treasury
Stock
Total
Stockholders’
Equity
Balance at December 31, 2019 ..
6
$
563
566,654 $
6
$ 4,206
$21,290 $
(119) $ (14,087) $
11,859
Cumulative effect of ASU No.
2016-13 adoption ......................
Net income.....................................
Other comprehensive income.......
Purchases of treasury stock ...........
Common stock issued under
employee benefit plans ...............
Common stock issued and stock-
based compensation expense ....
Preferred stock issued...................
Dividends — common stock
($1.76 per share).......................
Dividends — Series C preferred
stock ($5,500 per share) ...........
Balance at December 31, 2020 .
Net income....................................
Other comprehensive loss ...........
Purchases of treasury stock ..........
Common stock issued under
employee benefit plans ...............
Common stock issued and stock-
based compensation expense ....
Dividends — common stock
($1.88 per share).......................
Dividends — Series C preferred
stock ($5,500 per share) ...........
Dividends — Series D preferred
stock ($7,674 per share) ...........
Balance at December 31, 2021 .
Net income....................................
Other comprehensive loss ...........
Purchases of treasury stock ..........
Common stock issued under
employee benefit plans ...............
Common stock issued and stock-
based compensation expense ....
Dividends — common stock
($2.30 per share).......................
Dividends — Series C preferred
stock ($5,500 per share) ...........
Dividends — Series D preferred
stock ($6,125 per share) ...........
Balance at December 31, 2022 .
—
—
—
—
—
—
5
—
—
11
—
—
—
—
—
—
—
—
11
—
—
—
—
—
—
—
—
11
—
—
—
—
—
—
493
—
—
—
—
—
—
192
1,052
—
—
—
1,056
567,898
—
—
—
—
—
—
—
—
—
—
—
88
845
—
—
—
1,056
568,831
—
—
—
—
—
—
—
—
—
—
—
107
751
—
—
—
—
—
—
—
—
—
—
—
—
6
—
—
—
—
—
—
—
—
6
—
—
—
—
—
—
—
—
— (1,902)
—
—
—
10
41
—
—
—
1,141
—
—
—
—
—
(543)
(31)
4,257
19,955
—
—
—
9
103
—
—
—
5,449
—
—
—
—
(569)
(31)
(38)
—
—
164
—
—
—
—
—
—
45
—
(139)
—
—
—
—
—
—
—
—
—
(348)
—
—
—
—
—
(1,902)
1,141
164
(348)
10
41
493
(543)
(31)
(14,435)
10,884
—
—
5,449
(139)
(2,260)
(2,260)
—
—
—
—
—
9
103
(569)
(31)
(38)
4,369
24,766
(94)
(16,695)
13,408
—
—
—
10
89
—
—
—
4,392
—
—
—
—
(643)
(31)
(31)
—
(245)
—
—
4,392
(245)
—
—
—
—
—
—
(2,359)
(2,359)
—
—
—
—
—
10
89
(643)
(31)
(31)
$ 1,056
569,689 $
6
$ 4,468
$28,453 $
(339) $ (19,054) $
14,590
See Notes to the Consolidated Financial Statements.
-83-
DISCOVER FINANCIAL SERVICES
Consolidated Statements of Cash Flows
(dollars in millions)
For the Years Ended December 31,
2021
2020
2022
Cash flows provided by operating activities
Net income ............................................................................................................................................... $
4,392
$
5,449
$
1,141
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses....................................................................................................................
2,359
Deferred income taxes ........................................................................................................................
Depreciation and amortization ..........................................................................................................
Amortization of deferred revenues ....................................................................................................
Net losses (gains) on investments and other assets...........................................................................
Other, net.............................................................................................................................................
Changes in assets and liabilities:
(Increase) decrease in other assets ................................................................................................
Increase in accrued expenses and other liabilities .......................................................................
Net cash provided by operating activities .............................................................................................
Cash flows provided by (used for) investing activities
Maturities of other short-term investments..............................................................................................
Purchases of other short-term investments..............................................................................................
Maturities of available-for-sale investment securities ............................................................................
Purchases of available-for-sale investment securities............................................................................
Maturities of held-to-maturity investment securities...............................................................................
Purchases of held-to-maturity investment securities...............................................................................
Net change in principal on loans originated for investment ................................................................
Proceeds from the sale of available for sale securities..........................................................................
Proceeds from the sale of other investments ..........................................................................................
Purchases of other investments................................................................................................................
Proceeds from sale of premises and equipment ....................................................................................
Purchases of premises and equipment ...................................................................................................
Net cash (used for) provided by investing activities..............................................................................
Cash flows (used for) provided by financing activities
Net change in short-term borrowings ....................................................................................................
Net change in deposits............................................................................................................................
Proceeds from issuance of securitized debt ...........................................................................................
Maturities and repayment of securitized debt .......................................................................................
Proceeds from issuance of other long-term borrowings........................................................................
Maturities and repayments of other long-term borrowings ..................................................................
Proceeds from issuance of common stock..............................................................................................
Proceeds from issuance of preferred stock.............................................................................................
Dividends paid on common and preferred stock ..................................................................................
Purchases of treasury stock .....................................................................................................................
Net cash provided by (used for) financing activities.............................................................................
Net (decrease) increase in cash, cash equivalents and restricted cash ...............................................
Cash, cash equivalents and restricted cash, at the beginning of the period.......................................
(427)
561
(365)
261
125
(846)
1,080
7,140
—
—
2,084
(7,682)
32
(50)
(19,961)
—
336
(169)
9
(236)
(25,637)
(1,750)
19,208
5,620
(4,395)
1,265
(834)
10
—
(703)
(2,359)
16,062
(2,435)
11,332
218
327
531
(295)
(382)
257
(496)
410
6,019
2,200
—
2,727
(9)
82
(28)
(4,574)
5
1
(170)
—
(194)
40
1,750
(4,533)
1,727
(3,451)
—
(922)
9
—
(636)
(2,260)
(8,316)
(2,257)
13,589
5,134
(672)
485
(320)
(26)
200
118
136
6,196
5,850
(8,046)
1,007
(113)
54
(44)
3,045
—
94
(72)
—
(261)
1,514
—
4,128
—
(3,531)
494
(1,755)
10
493
(576)
(348)
(1,085)
6,625
6,964
Cash, cash equivalents and restricted cash, at the end of the period.................................................. $
8,897
$
11,332
$
13,589
Reconciliation of cash, cash equivalents and restricted cash
Cash and cash equivalents...................................................................................................................... $
Restricted cash..........................................................................................................................................
Cash, cash equivalents and restricted cash, at the end of the period.................................................. $
Supplemental disclosures of cash flow information:
Cash paid during the period for
Interest expense ................................................................................................................................... $
Income taxes, net of income tax refunds ........................................................................................... $
8,856
41
8,897
1,666
1,865
$
$
$
$
8,750
2,582
11,332
1,077
1,305
$
$
$
$
13,564
25
13,589
1,799
901
See Notes to the Consolidated Financial Statements.
-84-
Notes to the Consolidated Financial Statements
1.
Background and Basis of Presentation
Description of Business
Discover Financial Services (“DFS” or the “Company”) is a digital banking and payment services company. The
Company is a bank holding company under the Bank Holding Company Act of 1956 and a financial holding company
under the Gramm-Leach-Bliley Act. Therefore, the Company is subject to oversight, regulation and examination by the
Board of Governors of the Federal Reserve System (the “Federal Reserve”). The Company provides digital banking
products and services and payment services through its subsidiaries. The Company offers its customers credit card
loans, private student loans, personal loans, home loans and deposit products. The Company also operates the Discover
Network, the PULSE network (“PULSE”) and Diners Club International (“Diners Club”), collectively known as the Discover
Global Network. The Discover Network processes transactions for Discover-branded credit and debit cards and
provides payment transaction processing and settlement services. PULSE operates an electronic funds transfer network,
providing financial institutions issuing debit cards on the PULSE network with access to ATMs domestically and
internationally, as well as merchant acceptance throughout the United States of America (“U.S.”) for debit card
transactions. Diners Club is a global payments network of licensees, which are generally financial institutions, that issue
Diners Club branded credit and charge cards and/or provide card acceptance services.
The Company manages its business activities in two segments, Digital Banking and Payment Services, based on
the products and services provided. See Note 22: Segment Disclosures for a detailed description of each segment’s
operations and the allocation conventions used in business segment reporting.
Basis of Presentation
The accompanying consolidated financial statements have been prepared in accordance with accounting
principles generally accepted in the U.S. (“GAAP”). The preparation of financial statements in conformity with GAAP
requires the Company to make estimates and assumptions that affect the amounts reported in the consolidated financial
statements and related disclosures. These estimates are based on information available as of the date of the
consolidated financial statements. The Company believes that the estimates used in the preparation of the consolidated
financial statements are reasonable. Actual results could differ from these estimates.
Principles of Consolidation
The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned
subsidiaries. The Company’s policy is to consolidate all entities in which it owns more than 50% of the outstanding
voting stock unless it does not control the entity. However, the Company did not have a controlling voting interest in any
entity other than its wholly-owned subsidiaries in the periods presented in the accompanying consolidated financial
statements.
It is also the Company’s policy to consolidate any VIEs for which the Company is the primary beneficiary, as
defined by GAAP. On this basis, the Company consolidates the Discover Card Master Trust I (“DCMT”) and the
Discover Card Execution Note Trust (“DCENT”) as well as the student loan securitization trust. The Company is deemed
to be the primary beneficiary of each of these trusts since it is, for each, the trust Servicer and the holder of both the
residual interest and the majority of the most subordinated interests. Because of those involvements, the Company has,
for each trust, (i) the power to direct the activities that most significantly impact the economic performance of the trust
and (ii) the obligation (or right) to absorb losses (or receive benefits) of the trust that could potentially be significant. The
Company has determined that it was not the primary beneficiary of any other VIE during the years ended December
31, 2022, 2021 and 2020.
For investments in any entities in which the Company owns 50% or less of the outstanding voting stock but in
which the Company has significant influence over operating and financial decisions, the Company applies the equity
method of accounting. The Company also applies the equity method to its investments in qualified affordable housing
projects and similar tax credit partnerships. In cases where the Company’s equity investment is less than 20% and
significant influence does not exist, such investments are carried at cost as they typically do not have readily
determinable fair values, and are adjusted for any impairment in value. Investments in actively traded stock are carried
at fair value with changes in fair value recorded as an adjustment to earnings.
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Recently Issued Accounting Pronouncements (Not Yet Adopted
In March 2022, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update
("ASU") No. 2022-02, Financial Instruments—Credit Losses (Topic 326: Troubled Debt Restructurings and Vintage
Disclosures. The ASU eliminates the troubled debt restructuring ("TDR") recognition and measurement guidance and
enhances disclosures for modifications of receivables to borrowers experiencing financial difficulty. Under ASU
2022-02, the use of a discounted cash flow method is no longer required when measuring expected credit losses on
modified loans. The ASU also refines existing credit-related disclosures by requiring disclosure of current-period gross
charge-offs of receivables by year of origination. The amendments in the ASU are to be applied prospectively to
modifications and disclosures of gross charge-offs; however, adoption on a modified retrospective basis is permitted for
the effect on the allowance for credit losses related to the elimination of the TDR recognition and measurement
guidance. The ASU is effective for the Company on January 1, 2023. Management does not expect the amendments to
have a material impact on the Company's financial statements.
In December 2022, the FASB issued ASU No. 2022-06, Reference Rate Reform (Topic 848: Deferral of the
Sunset Date of Topic 848. The temporary reference rate transition guidance provided in Topic 848, which was
originally set to expire on December 31, 2022, is designed to ease the operational cost and burden of accounting for
the discontinuation of the London Interbank Offered Rate (“LIBOR”). The ASU extends the expiration date of Topic 848
to December 31, 2024. The ASU was effective upon issuance and the Company intends to apply the optional
exemption from contract modification accounting provided in Topic 848 to LIBOR-indexed variable-rate private student
loans. These outstanding student loans will convert to a Secured Overnight Financing Rate (“SOFR”) index in 2023
when 3-month U.S. dollar (“USD”) LIBOR ceases to be a representative reference rate. The Company does not expect
the conversion of these loans to a SOFR index to have a material impact on the Company’s financial statements.
2.
Summary of Significant Accounting Policies
Cash and Cash Equivalents
Cash and cash equivalents is defined by the Company as cash on deposit with banks, including time deposits
and other highly liquid investments with maturities of 90 days or less when purchased, excluding amounts restricted by
certain contractual or other obligations. Cash and cash equivalents included $1.5 billion and $1.2 billion of cash and
due from banks and $7.4 billion and $7.6 billion of interest-earning deposits at other banks at December 31, 2022
and 2021, respectively.
Restricted Cash
Restricted cash includes cash in accounts from which the Company’s ability to withdraw funds at any time is
contractually limited. Restricted cash is generally designated for specific purposes arising out of certain contractual or
other obligations.
Investment Securities
At December 31, 2022, investment securities consisted of debt obligations of the U.S. Treasury and government-
sponsored enterprises of the U.S. (“U.S. GSEs”) and mortgage-backed securities issued by government agencies or U.S.
GSEs. Investment securities that the Company has the positive intent and ability to hold to maturity are classified as
held-to-maturity and are reported at amortized cost. All other investment securities are classified as available-for-sale,
as the Company does not hold investment securities for trading purposes. Available-for-sale investment securities are
reported at fair value with unrealized gains and losses, net of tax, reported as a component of accumulated other
comprehensive income (“AOCI”) included in stockholders’ equity. The Company estimates the fair value of available-
for-sale investment securities as more fully discussed in Note 20: Fair Value Measurements. The amortized cost for each
held-to-maturity and available-for-sale investment security is adjusted for amortization of premiums or accretion of
discounts, as appropriate. Such amortization or accretion is included in interest income. Interest on investment securities
is accrued each month in accordance with their contractual terms and recorded in other assets in the consolidated
statements of financial condition. The U.S. Treasury and U.S. GSE obligations and mortgage-backed securities issued
by government agencies or U.S. GSEs in which the Company invests have long histories with no credit losses and are
explicitly or implicitly guaranteed by the U.S. government. Therefore, management has concluded that there is no
expectation of non-payment on its investment securities and does not record an allowance for credit losses on these
investments.
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Loan Receivables
Loan receivables consist of credit card receivables and other loan receivables. The carrying values of all classes
of loan receivables include unamortized net deferred loan origination fees and costs (also see “— Significant Revenue
Recognition Accounting Policies — Loan Interest and Fee Income”). The credit card loan receivables carrying amount
includes the principal amounts outstanding and uncollected billed interest and fees and is reduced for unearned revenue
related to balance transfer fees (also see “— Significant Revenue Recognition Accounting Policies — Loan Interest and
Fee Income”). Other loans consist of private student loans, personal loans and other loans and the carrying amount of
those loans includes principal amounts outstanding. For private student loans, principal amounts outstanding also
include accrued interest that has been capitalized. The Company’s loan receivables are deemed to be held-for-
investment at origination or acquisition because management has the intent and ability to hold them for the foreseeable
future. Cash flows associated with loans originated or acquired for investment are classified as cash flows from
investing activities, regardless of a subsequent change in intent.
Delinquent Loans and Net Charge-Offs
The entire balance of an account is contractually past due if the minimum payment is not received by the
specified date on the customer’s billing statement. Delinquency is reported on loans that are 30 days or more past due.
Credit card loans are charged off at the end of the month during which an account becomes 180 days past due.
Closed-end unsecured consumer loan receivables are charged off at the end of the month during which an account
becomes 120 days contractually past due. Customer bankruptcies and probate accounts are charged off by the end of
the month 60 days following the receipt of notification of the bankruptcy or death, but not later than the 180-day or
120-day time frame described above. Receivables associated with alleged or potential fraudulent transactions are
reserved for at their net realizable value upon receipt of notification of such fraud through a charge to other expense
and are subsequently written off at the end of the month 90 days following notification, but not later than the
contractual 180-day or 120-day time frame described above. The Company’s charge-off policies are designed to
comply with guidelines established by the Federal Financial Institutions Examination Council (“FFIEC”).
The Company’s net charge-offs include the principal amount of loans charged off less principal recoveries and
exclude charged-off interest and fees, recoveries of interest and fees and fraud losses.
The practice of re-aging an account also may affect loan delinquencies and charge-offs. A re-age is intended to
assist delinquent customers who have experienced financial difficulties but who demonstrate both an ability and
willingness to repay. Accounts meeting specific criteria are re-aged when the Company and the customer agree on a
temporary repayment schedule that may include concessionary terms. With re-aging, the outstanding balance of a
delinquent account is returned to a current status. Customers may also qualify for a workout re-age when either a
longer term or permanent hardship exists. The Company’s re-age practices are designed to comply with FFIEC
guidelines.
Allowance for Credit Losses
The Company maintains an allowance for credit losses at a level that is appropriate to absorb net credit losses
anticipated over the remaining expected life of loan receivables as of the balance sheet date. The estimate of expected
credit losses considers uncollectible principal, interest and fees associated with the Company's loan receivables existing
as of the balance sheet date. Additionally, the estimate includes expected recoveries of amounts that were either
previously charged off or are expected to be charged off. The allowance is evaluated quarterly for appropriateness and
is maintained through an adjustment to the provision for credit losses. Charge-offs of principal amounts of loans
outstanding are deducted from the allowance and subsequent recoveries of such amounts increase the allowance.
Charge-offs of loan balances representing unpaid interest and fees result in a reversal of interest and fee income,
respectively, which is effectively a reclassification of the provision for credit losses.
The Company calculates its allowance for credit losses by estimating expected credit losses separately for classes
of receivables with similar risk characteristics. This results in segmenting the portfolio by loan product type, which is the
level that the Company develops and documents its methodology for determining the allowance for credit losses. The
estimate of expected credit losses for each loan product type is based on: (i) a reasonable and supportable forecast
period; (ii) a reversion period; and (iii) a post-reversion period based on historical information covering the remaining
life of the loan, all of which is netted with expected recoveries. The lengths of the reasonable and supportable forecast
and reversion periods can vary and are subject to a quarterly assessment that considers the economic outlook and level
of variability among macroeconomic forecasts. In benign economic conditions, the Company expects to apply a
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straight-line method to revert from the reasonable and supportable forecast period to the post-reversion period, but in
certain stressed scenarios, a weighted approach may be deemed more appropriate.
Several analyses are used to help estimate credit losses anticipated over the remaining expected life of loan
receivables as of the balance sheet date. The Company's estimation process includes models that predict customer
losses based on risk characteristics and portfolio attributes, macroeconomic variables and historical data and analysis.
There is a significant amount of judgment applied in selecting inputs and analyzing the results produced by the models
to determine the allowance.
For credit card loans, the Company uses a modeling framework that includes the following components for
estimating expected credit losses:
•
•
•
•
Probability of default: this component estimates the probability of charge-off at different points in time over
the life of each loan.
Exposure at default: this component estimates the portion of the balance sheet date balance remaining at any
given time of charge-off for each loan. Given that there is no stated life of a receivable balance on a
revolving credit card account, the Company applies a percentage of expected payments to estimate the
portion of the balance that would remain at the time of charge-off.
Loss given default: this component estimates the percentage of exposure (i.e., net loss) at time of charge-off
that cannot be recovered, with the offsetting forecast recoveries being the driver of this estimate.
Recoveries from previously charged-off accounts are estimated separately and are netted as part of the
aggregation of all of the components of the card loss modeling framework.
For private student loans and personal loans, the Company uses vintage-based models that estimate expected
credit losses over the life of the loan, net of recovery estimates, impacted mainly by time elapsed since origination,
credit quality of origination vintages and macroeconomic forecasts.
The components described above for credit card, private student and personal loans are developed utilizing
historical data and applicable macroeconomic variable inputs based on statistical analysis and customer behavioral
relationships with credit performance. Expected recoveries from loans charged off as of the balance sheet date are
modeled separately and included in the allowance estimate. The Company leverages these models and recent
macroeconomic forecasts for the portion of the estimate associated with the reasonable and supportable forecast
period. To estimate expected credit losses for the remainder of the life of the credit card loans, the Company reverts to
historical experience of credit card loans with characteristics similar to those as of the balance sheet date and observed
over various phases of a credit cycle. To estimate expected credit losses for the remainder of the life of private student
and personal loans, the Company generally reverts to use of average macroeconomic variables over an appropriate
historical period.
The considerations in these models include past and current loan performance, loan growth and seasoning, risk
management practices, account collection strategies, economic conditions, bankruptcy filings, policy changes and
forecasting uncertainties. Consideration of past and current loan performance includes the post-modification
performance of loans modified in a troubled debt restructuring. For the credit card loan portfolio, the Company
estimates its credit losses on a loan-level basis, which includes loans that are delinquent and/or no longer accruing
interest and/or loans that have been restructured. For the remainder of its portfolio, including private student, personal
and other loans, the Company estimates its credit losses on a pooled basis. For all loan types, recoveries are estimated
at a pooled level based on estimates of future cash flows derived using historical experience.
Accrued interest receivable on credit card loans is included in the estimate of expected credit losses once billed to
the customer (i.e., once the interest becomes part of the loan balance). Except as noted in the following sentence, an
allowance for credit losses is not recorded for unbilled credit card interest or accrued interest receivable on other loan
classes as the impact to the allowance for credit losses is not material. Accrued interest receivable on student loans that
have not yet entered repayment is included in the estimate of expected credit losses.
No liability for expected credit losses is required for unused lines of credit on the Company’s credit card loans
because they are unconditionally cancellable. The Company records a liability for expected credit losses for unfunded
commitments on all other loans, which is presented as part of accrued expenses and other liabilities in the consolidated
statements of financial condition. This liability is evaluated quarterly for appropriateness and is maintained through an
adjustment to the provision for credit losses.
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As part of certain collection strategies, the Company may modify the terms of loans to customers experiencing
financial hardship. Temporary and permanent modifications on credit card and personal loans, as well as temporary
modifications on private student loans and certain grants of private student loan forbearance are generally accounted
for as troubled debt restructurings. The Company classifies a modified loan in which a concession has been granted to
the borrower as a troubled debt restructuring based on the cumulative length of the concession period and credit quality
of the borrower.
Loan receivables that have been modified are subject to the same requirements for the accrual of expected credit
loss over their expected remaining lives as described above for unmodified loans. The effects of all loan modifications,
whether the TDR designation applies or not, are reflected in the allowance for credit losses. An adjustment to the
allowance for credit losses is not recorded for reasonably expected TDRs as the impact is not material. When the impact
of the concession can only be captured by use of a discounted cash flow method (or a reconcilable method), such
method is used to measure the allowance for credit losses.
Premises and Equipment, net
Premises and equipment, net, are stated at cost less provisions for impairment and accumulated depreciation and
amortization. Accumulated depreciation and amortization is computed using the straight-line method over the estimated
useful lives of the assets. The Company periodically reviews the estimated useful lives and may adjust them as
necessary. Buildings are depreciated over a period of thirty-nine years. The costs of improvements are capitalized and
depreciated either over the asset’s estimated useful life, typically ten years to fifteen years, or over the remaining term of
the lease, when applicable. Furniture and fixtures are depreciated over a period of five years to ten years. Equipment is
depreciated over three years to ten years. Maintenance and repairs are immediately expensed when incurred, while the
costs of significant improvements are capitalized.
Purchased software and capitalized costs related to internally developed software are amortized over their useful
lives of three years to ten years. Costs incurred during the application development stage related to internally developed
software are capitalized. Costs are expensed as incurred during the preliminary project stage and post implementation
stage. Once the capitalization criteria as defined in GAAP have been met, external direct costs incurred for materials
and services used in developing or obtaining internal-use computer software and payroll and payroll-related costs for
employees who are directly associated with the internal-use computer software project (to the extent those employees
devoted time directly to the project) are capitalized. Amortization of capitalized costs begins when the software is ready
for its intended use. Capitalized software is included in premises and equipment, net in the Company’s consolidated
statements of financial condition. See Note 6: Premises and Equipment for further information about the Company’s
premises and equipment.
Cloud computing arrangements involving the licensing of software that meet certain criteria are recognized as the
acquisition of software. Such assets are measured at the present value of the license obligation, if the license is to be
paid over time, in addition to any capitalized upfront costs and amortized over the life of the arrangement. Cloud
computing arrangements that do not meet the criteria to be recognized as acquired software are accounted for as
service contracts. To date, none of the Company’s cloud computing arrangements have met the criteria to be
recognized as acquired software.
Premises and equipment are subject to impairment testing when events or conditions indicate that the carrying
value of the asset may not be fully recoverable from future cash flows. A test for recoverability is done by comparing the
asset’s carrying value to the sum of the undiscounted future net cash inflows expected to be generated from the use of
the asset over its remaining useful life. Impairment exists if the sum of the undiscounted expected future net cash inflows
is less than the carrying amount of the asset. Impairment would result in a write-down of the asset to its estimated fair
value. The estimated fair values of these assets are based on the discounted present value of the stream of future net
cash inflows expected to be derived over the remaining useful lives of the assets. If an impairment write-down is
recorded, the remaining useful life of the asset will be evaluated to determine whether revision of the remaining
amortization or depreciation period is appropriate.
Goodwill
Goodwill is recorded as part of the Company’s acquisitions of businesses when the purchase price exceeds the
fair value of the net tangible and separately identifiable intangible assets acquired. The Company’s goodwill is not
amortized, but rather is subject to an impairment test at the reporting unit level annually as of October 1, or between
annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a
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reporting unit below its carrying amount. The Company’s reported goodwill relates to PULSE, which it acquired in
2005. The Company’s goodwill is tested for impairment by comparing the fair value of the reporting unit to its carrying
value. If the fair value of the reporting unit exceeds its carrying value, goodwill is not impaired. If the carrying value
exceeds its fair value, an impairment loss must be recognized in an amount equal to that excess, limited to the total
amount of goodwill allocated to that reporting unit. No impairment was identified during the impairment test conducted
as of October 1, 2022.
Stock-based Compensation
The Company measures the cost of services received from employees and non-employee directors in exchange
for an award of stock-based compensation based on the grant-date fair value of the award. The cost, net of estimated
forfeitures, is recognized over the requisite service period. Awards to employees who are retirement-eligible at any
point during the year are amortized over 12 months in accordance with the vesting terms that apply under those
circumstances. No compensation cost is recognized for awards that are subsequently forfeited.
Advertising Costs
The Company expenses television and radio advertising costs in the period in which the advertising is first aired
and all other advertising costs as incurred. Advertising costs are recorded in marketing and business development and
were $307 million, $262 million and $212 million for the years ended December 31, 2022, 2021 and 2020,
respectively.
Income Taxes
Income tax expense is provided for using the asset and liability method, under which deferred tax assets and
liabilities are determined based on the temporary differences between the financial reporting and income tax bases of
assets and liabilities using currently enacted tax rates. Deferred tax assets are recognized when their realization is
determined to be more likely than not. A valuation allowance is provided if the Company believes it is more likely than
not that all or some portion of the deferred tax asset will not be realized. An increase or decrease in the valuation
allowance that results from a change in circumstances and which causes a change in management’s judgment about
the realizability of the related deferred tax asset is included in the current tax provision. Uncertain tax positions are
measured at the highest amount of tax benefit for which realization is judged to be more likely than not. Tax benefits
that do not meet these criteria are unrecognized tax benefits. The Company recognizes and reports interest and
penalties, if necessary, related to uncertain tax positions within its provision for income tax expense. See Note 15:
Income Taxes for more information about the Company’s income taxes.
Accumulated Other Comprehensive Income
The Company records unrealized gains and losses on available-for-sale securities, changes in the fair value of
cash flow hedges and certain pension and foreign currency translation adjustments in other comprehensive income
(“OCI”) on an after-tax basis where applicable. The Company’s policy is to adjust the tax effects of a component of
AOCI in the same period in which the item is sold or otherwise derecognized, or when the carrying value of the item is
remeasured. Details of OCI, net of tax, are presented in the statement of comprehensive income and a roll forward of
AOCI is presented in the consolidated statements of changes in stockholders’ equity and Note 13: Accumulated Other
Comprehensive Income.
Significant Revenue Recognition Accounting Policies
Loan Interest and Fee Income
Interest on loans is composed largely of interest on credit card loans and is recognized based on the amount of
loans outstanding and their contractual interest rate. Interest on credit card loans is included in loan receivables when
billed to the customer. The Company accrues unbilled interest revenue each month from a customer’s billing cycle date
to the end of the month. The Company applies an estimate of the percentage of loans that will revolve in the next cycle
in the estimation of the accrued unbilled portion of interest revenue that is included in other assets on the consolidated
statements of financial condition. Interest on other loan receivables is accrued each month in accordance with their
contractual terms and recorded in other assets in the consolidated statements of financial condition.
The Company recognizes fees (except balance transfer fees and certain product fees) on loan receivables in
interest income or loan fee income as the fees are assessed. Balance transfer fees and certain product fees are
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recognized in interest income or loan fee income ratably over the periods to which they relate. Balance transfer fees are
accreted to interest income over the estimated life of the related balance. As of December 31, 2022 and 2021, deferred
revenues related to balance transfer fees, recorded as a reduction of loan receivables, were $85 million and $62
million, respectively. Loan fee income consists of fees on credit card loans and includes late, cash advance, returned
check and other miscellaneous fees and is reflected net of waivers and charge-offs.
Direct loan origination costs on credit card loans are deferred and amortized on a straight-line basis over a one
year period and recorded in interest income from credit card loans. Direct loan origination costs on other loan
receivables are deferred and amortized over the life of the loan using the interest method and are recorded in interest
income from other loans. As of December 31, 2022 and 2021, the remaining unamortized deferred costs related to
loan origination were $298 million and $222 million, respectively, and were recorded in loan receivables.
The Company accrues interest and fees on credit card and closed-end loan receivables until the loans are paid or
charged off, except in instances of customer bankruptcy, death or suspected fraud, where no further interest and fee
accruals occur following notification. Upon completion of the fraud investigation, non-fraudulent credit card and closed-
end consumer loan receivables may resume accruing interest. Payments received on non-accrual loans are allocated
according to the same payment hierarchy applied to loans that are accruing interest. When loan receivables are
charged off, unpaid accrued interest and fees are reversed against the income line items in which they were originally
recorded in the consolidated statements of income. Charge-offs and recoveries of amounts that relate to capitalized
interest on private student loans are treated as principal charge-offs and recoveries, affecting the provision for credit
losses rather than interest income. The Company considers uncollectible interest and fee revenues in assessing the
adequacy of the allowance for credit losses.
Interest income from loans accounted for as troubled debt restructurings is accounted for in the same manner as
other accruing loans. Cash collections on these loans are allocated according to the same payment hierarchy applied to
loans that are not in such programs.
Discount and Interchange Revenue
The Company earns discount revenue from fees charged to merchants with whom it has entered into card
acceptance agreements for processing credit card purchase transactions. The Company earns acquirer interchange
revenue primarily from merchant acquirers on Discover Network, Diners Club and PULSE transactions made by credit
and debit card customers at merchants with whom merchant acquirers have entered into card acceptance agreements
for processing payment card transactions. These card acceptance arrangements generally renew automatically and do
not have fixed durations. Under these agreements, the Company stands ready to process payment transactions as and
when each is presented. The Company earns discount, interchange and similar fees only when transactions are
processed. Contractually defined per-transaction fee amounts typically apply to each type of transaction processed and
are recognized as revenue at the time each transaction is captured for settlement. These fees are typically collected by
the Company as part of the process of settling transactions daily with merchants and acquirers and are fully earned at
the time settlement is made.
The Company pays issuer interchange to card-issuing entities that have entered into contractual arrangements to
issue cards on the Discover Network and on certain transactions on the Diners Club and PULSE networks. This cost is
contractually established and is based on the card-issuing organization’s transaction volume. The Company classifies
this cost as a reduction of discount and interchange revenue. Costs of cardholder reward arrangements, including the
Cashback Bonus reward program, are classified as reductions of discount and interchange revenue pursuant to
guidance under Accounting Standards Codification (“ASC”) Topic 606 governing consideration payable to a customer.
For both issuer interchange and transaction-based cardholder rewards, the Company accrues the cost at the time each
underlying card transaction is captured for settlement.
Customer Rewards
The Company offers its customers various reward programs, including the Cashback Bonus reward program,
pursuant to which the Company pays certain customers a reward equal to a percentage of their credit card purchase
amounts based on the type and volume of the customer’s purchases. The liability for customer rewards is recorded on
an individual customer basis and is accumulated as qualified customers earn rewards through their ongoing credit card
purchase activity or other defined actions. The Company recognizes customer rewards costs as a reduction of the
related revenue, if any. In instances where a reward is not associated with a revenue-generating transaction, such as
when a reward is given for opening an account, the reward cost is recorded as an operating expense. For the years
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ended December 31, 2022, 2021 and 2020, rewards costs amounted to $3.0 billion, $2.5 billion and $1.9 billion,
respectively. The liability for customer rewards was $2.2 billion and $2.0 billion at December 31, 2022 and 2021,
respectively, and is included in accrued expenses and other liabilities on the consolidated statements of financial
condition.
Protection Products Revenue
The Company earns revenue related to fees received for providing ancillary products and services, including
payment protection and identity theft protection services, to its credit card customers. A portion of this revenue
comprises amounts earned for arranging for the delivery of products offered by third-party service providers. The
amount of revenue recorded is generally based on either a percentage of a customer’s outstanding balance or a flat
fee, in either case assessed monthly and recognized as earned. These contracts are month-to-month arrangements that
are cancellable at any time. The Company recognizes each monthly fee in the period to which the service or coverage
relates.
Transaction Processing Revenue
Transaction processing revenue represents switch fees charged to financial institutions and merchants under
network participation agreements for processing ATM and debit transactions over the PULSE network, as well as various
participation and membership fees. Network participation agreements generally renew automatically and do not have
fixed durations, although the Company does enter into fixed-term pricing or incentive arrangements with certain
network participants. Similar to discount and interchange fees, switch fees are contractually defined per-transaction fee
amounts and are assessed and recognized as revenue at the time each transaction is captured for settlement. These fees
are typically collected by the Company as part of the process of settling transactions with network participants.
Membership and other participation fees are recognized over the periods to which each fee relates.
Other Income
Other income includes gains and losses on equity investments, sales-based royalty revenues earned by Diners
Club, merchant fees, revenues from network partners and other miscellaneous revenue items. Unrealized gains and
losses on equity investments carried at fair value are recognized quarterly based on changes in their respective fair
values. Sales-based royalty revenues are recognized as the related sales are reported by Diners franchisees. All
remaining items of other income are recognized as the related performance obligations are satisfied.
Future Revenue Associated with Customer Contracts
For contracts under which the Company processes payment card transactions, the Company has the right to
assess fees for services performed and to collect those fees through the settlement process. The Company generates
essentially all of its discount and interchange revenue and transaction processing revenue, as well as some revenue
reported as other income, through such contracts. There is no specified quantity of service promised in these contracts
as the number of payment transactions is dependent upon cardholder behavior, which is outside the control of the
Company and its network customers (i.e., merchants, acquirers, issuers and other network participants). As noted
above, these contracts are typically without fixed durations and renew automatically. For these reasons, the Company
does not make or disclose an estimate of revenue associated with performance obligations attributable to the remaining
terms of these contracts. Future revenue associated with the Company’s sales-based royalty revenues earned from
Diners Club licensees is similarly variable and open-ended and therefore the Company does not make or disclose an
estimate of royalties associated with performance obligations attributable to the remaining terms of the licensing and
royalty arrangements. Because of the nature of the services and the manner of collection associated with the majority of
the Company’s revenue from contracts with customers, material receivables or deferred revenues are not generated.
Incentive Payments
The Company makes certain incentive payments under contractual arrangements with financial institutions, Diners
Club licensees, merchants, acquirers and certain other customers. These payments are generally classified as contra-
revenue unless a distinct good or service is received by the Company in exchange for the payment and the fair value of
the good or service can be reasonably estimated. If no such good or service is identified, then the entire payment is
classified as contra-revenue and included in the consolidated statements of income in the line item where the related
revenues are recorded. If the payment gives rise to an asset because it is expected to directly or indirectly contribute to
future net cash inflows, it is deferred and recognized over the expected benefit period. The unamortized portion of the
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deferred incentive payments included in other assets on the consolidated statements of financial condition was $32
million and $33 million at December 31, 2022 and 2021, respectively.
3.
Investments
The Company’s other short-term investments and investment securities consist of the following (dollars in millions):
U.S. Treasury securities(1) and U.S. GSE(2) securities .......................................................................................................... $
11,423
$
Residential mortgage-backed securities - Agency(3) ...........................................................................................................
785
Total investment securities..................................................................................................................................................... $
12,208
$
6,514
390
6,904
December 31,
2022
2021
(1)
(2)
(3)
$97 million and $27 million of U.S. Treasury securities pledged as swap collateral as of December 31, 2022 and 2021, respectively.
Consists of a security issued by the Federal Home Loan Bank.
Consists of securities issued by Fannie Mae, Freddie Mac, or Ginnie Mae.
The amortized cost, gross unrealized gains and losses and fair value of available-for-sale and held-to-maturity
investment securities are as follows (dollars in millions):
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
December 31, 2022
Available-for-Sale Investment Securities(1)
U.S. Treasury and U.S. GSE securities...................................................................... $
11,580
$
Residential mortgage-backed securities - Agency ...................................................
587
Total available-for-sale investment securities............................................................ $
12,167
$
Held-to-Maturity Investment Securities(2)
Residential mortgage-backed securities - Agency(3) ................................................ $
Total held-to-maturity investment securities .............................................................. $
221
221
$
$
21
—
21
$
$
— $
— $
(178) $
11,423
(23)
564
(201) $
11,987
(22) $
(22) $
199
199
December 31, 2021
Available-for-Sale Investment Securities(1)
U.S. Treasury and U.S. GSE securities...................................................................... $
6,368
$
146
$
Residential mortgage-backed securities - Agency ...................................................
181
5
Total available-for-sale investment securities............................................................ $
6,549
$
151
$
Held-to-Maturity Investment Securities(2)
Residential mortgage-backed securities - Agency(3) ................................................ $
Total held-to-maturity investment securities .............................................................. $
204
204
$
$
3
3
$
$
— $
—
— $
(1) $
(1) $
6,514
186
6,700
206
206
(1)
(2)
(3)
Available-for-sale investment securities are reported at fair value.
Held-to-maturity investment securities are reported at amortized cost.
Amounts represent residential mortgage-backed securities (“RMBS”) that were classified as held-to-maturity as they were entered into as a part of the Company’s
community reinvestment initiatives.
The Company invests in U.S. Treasury obligations and securities issued by U.S. GSEs, which have long histories
with no credit losses and are explicitly or implicitly guaranteed by the U.S. federal government. Therefore, management
has concluded that there is no expectation of non-payment on its investment securities and does not record an
allowance for credit losses on these investments. In addition, the Company did not have the intent to sell any available-
for-sale securities with an unrealized loss position and did not believe it is more likely than not that it will be required to
sell any such security before recovery of its amortized cost basis.
-93-
The following table provides information about investment securities with aggregate gross unrealized losses and
the length of time that individual investment securities have been in a continuous unrealized loss position (dollars in
millions):
Less than 12 months
More than 12 months
Number of Securities
in a Loss Position
Fair Value
Unrealized
Losses
Fair Value
Unrealized
Losses
December 31, 2022
Available-for-Sale Investment Securities
U.S. Treasury securities ...................................................................
Residential mortgage-backed securities - Agency ........................
123
34
$
$
9,060
559
$
$
(175) $
(22) $
106
5
$
$
December 31, 2021
Available-for-Sale Investment Securities
U.S. Treasury securities ...................................................................
Residential mortgage-backed securities - Agency ........................
2
1
$
$
110
7
NM $
NM $
— $
— $
(3)
(1)
—
—
During the year ended December 31, 2022, the Company had no sales of available-for-sale securities. During
the year ended December 31, 2021, the Company received $5 million of proceeds from the sale of available-for-sale
securities. As a result of the sale, the Company recognized an immaterial gain during the year ended December 31,
2021. There were no sales of available-for-sale securities during the year ended December 31, 2020. See Note 13:
Accumulated Other Comprehensive Income for unrealized gains and losses on available-for-sale securities during the
years ended December 31, 2022, 2021 and 2020.
-94-
Maturities and weighted-average yields of available-for-sale debt securities and held-to-maturity debt securities
are provided in the following tables (dollars in millions):
At December 31, 2022
Available-for-Sale Investment Securities — Amortized Cost
One Year
or
Less
After One
Year
Through
Five Years
After Five
Years
Through
Ten Years
After Ten
Years
Total
U.S. Treasury and U.S. GSE securities .......................................................... $
1,726
$
9,025
Residential mortgage-backed securities - Agency(1).....................................
1
87
Total available-for-sale investment securities ................................................ $
1,727
$
9,112
$
$
829
25
854
$
$
Held-to-Maturity Investment Securities — Amortized Cost
Residential mortgage-backed securities - Agency(1)..................................... $
— $
— $
— $
Total held-to-maturity investment securities................................................... $
— $
— $
— $
Available-for-Sale Investment Securities — Fair Values
U.S. Treasury and U.S. GSE securities .......................................................... $
1,706
$
8,890
Residential mortgage-backed securities - Agency(1).....................................
1
83
Total available-for-sale investment securities ................................................ $
1,707
$
8,973
$
$
827
24
851
$
$
Held-to-Maturity Investment Securities — Fair Values
Residential mortgage-backed securities - Agency(1)..................................... $
— $
— $
— $
Total held-to-maturity investment securities................................................... $
— $
— $
— $
— $ 11,580
474
474
221
221
587
$ 12,167
$
$
221
221
— $ 11,423
456
456
199
199
564
$ 11,987
$
$
199
199
Available-for-Sale Investment Securities — Weighted-Average Yields(2)
U.S. Treasury and U.S. GSE securities ..........................................................
Residential mortgage-backed securities - Agency(1).....................................
Total available-for-sale investment securities ................................................
Held-to-Maturity Investment Securities — Weighted-Average Yields
Residential mortgage-backed securities(1) .....................................................
Total held-to-maturity investment securities...................................................
2.48 %
1.82 %
2.48 %
— %
— %
3.39 %
1.94 %
3.38 %
— %
— %
3.94 %
2.50 %
3.90 %
— %
— %
— %
3.51 %
3.51 %
3.05 %
3.05 %
3.30 %
3.23 %
3.29 %
3.05 %
3.05 %
(1) Maturities of RMBS are reflective of the contractual maturities of the investment.
(2)
The weighted-average yield for available-for-sale investment securities is calculated based on the amortized cost.
Taxable interest on investment securities was $179 million, $182 million and $252 million for the years ended
December 31, 2022, 2021 and 2020, respectively. There was no U.S. federal income tax-exempt interest on investment
securities for the years ended December 31, 2022, 2021 and 2020.
Other Investments
As a part of the Company’s community reinvestment initiatives, the Company has made equity investments in
certain limited partnerships and limited liability companies that finance the construction and rehabilitation of affordable
rental housing and stimulate economic development in low- to moderate-income communities. These investments are
accounted for using the equity method of accounting and are recorded within other assets. The related commitment for
future investments is recorded in accrued expenses and other liabilities within the consolidated statements of financial
condition. The portion of each investment’s operating results allocable to the Company reduces the carrying value of the
investments and is recorded in other expense within the consolidated statements of income. The Company further
reduces the carrying value of the investments by recognizing any amounts that are in excess of future net tax benefits in
other expense. The Company earns a return primarily through tax credits allocated to the affordable housing projects
and the community revitalization projects. The Company does not consolidate these investments as the Company does
not have a controlling financial interest in the investee entities. As of December 31, 2022 and 2021, the Company had
outstanding investments in these entities of $416 million and $388 million, respectively, and related contingent liabilities
for unconditional and legally binding delayed equity contributions of $111 million and $92 million, respectively. Of the
above outstanding equity investments, the Company had $375 million and $350 million of investments related to
-95-
affordable housing projects as of December 31, 2022 and 2021, respectively, which had $100 million and $80 million
of related contingent liabilities for unconditional and legally binding delayed equity contributions, respectively.
The Company holds non-controlling equity positions in several payment services entities. Most of these
investments are not subject to equity method accounting because the Company does not have significant influence over
the investee. The common or preferred equity securities that the Company holds typically do not have readily
determinable fair values. As a result, the majority of these investments are carried at cost minus impairment, if any. As
of December 31, 2022 and 2021, the carrying value of these investments, which are recorded within other assets on
the Company’s consolidated statements of financial condition, was $39 million and $36 million, respectively.
The Company also holds non-controlling equity positions in payment service entities that have actively traded
stock and therefore have readily determinable fair values. As a result, these investments are carried at fair value based
on the quoted share prices. As of December 31, 2022 and 2021, the carrying value of these investments, which are
recorded within other assets on the Company's consolidated statements of financial condition, were $41 million and
$461 million, respectively. During the year ended December 31, 2022, the Company recognized a net loss of $214
million on the consolidated statements of income related to these investments. The Company recognized a net gain of
$423 million during the year ended December 31, 2021. The Company recognized no gains or losses during the year
ended December 31, 2020.
4.
Loan Receivables
The Company has two loan portfolio segments: credit card loans and other loans.
The Company’s classes of receivables within the two portfolio segments are depicted in the following table
(dollars in millions):
December 31,
2022
2021
Credit card loans(1)(2)............................................................................................................................................................. $
90,113
$
74,369
Other loans(3)
Private student loans(4) ......................................................................................................................................................
Personal loans ...................................................................................................................................................................
Other loans........................................................................................................................................................................
10,308
7,998
3,701
Total other loans ....................................................................................................................................................................
22,007
Total loan receivables ...........................................................................................................................................................
112,120
Allowance for credit losses ...................................................................................................................................................
(7,374)
10,113
6,936
2,266
19,315
93,684
(6,822)
Net loan receivables ............................................................................................................................................................. $
104,746
$
86,862
(1)
(2)
(3)
(4)
Amounts include carrying values of $13.5 billion and $13.3 billion underlying investors’ interest in trust debt at December 31, 2022 and 2021, respectively, and
$12.2 billion and $11.9 billion in seller’s interest at December 31, 2022 and 2021, respectively. See Note 5: Credit Card and Private Student Loan Securitization
Activities for additional information.
Unbilled accrued interest receivable on credit card loans, which is presented as part of other assets in the Company’s consolidated statements of financial condition,
was $611 million and $423 million at December 31, 2022 and 2021, respectively.
Accrued interest receivable on private student, personal and other loans, which is presented as part of other assets in the Company’s consolidated statements of
financial condition, was $468 million, $49 million and $11 million, respectively, at December 31, 2022 and $443 million, $42 million and $6 million, respectively,
at December 31, 2021.
Amounts include carrying values of $176 million and $207 million in loans pledged as collateral against the note issued from a private student loan securitization
trust at December 31, 2022 and 2021, respectively. See Note 5: Credit Card and Private Student Loan Securitization Activities for additional information.
-96-
Credit Quality Indicators
As part of credit risk management activities, on an ongoing basis, the Company reviews information related to
the performance of a customer's account with the Company and information from credit bureaus, such as FICO or other
credit scores, relating to the customer's broader credit performance. The Company actively monitors key credit quality
indicators, including FICO scores and delinquency status, for credit card, private student and personal loans. These
indicators are important to understand the overall credit performance of the Company's customers and their ability to
repay.
FICO scores are generally obtained at the origination of the account and are refreshed monthly or quarterly
thereafter to assist in predicting customer behavior. Historically, the Company has noted that accounts with FICO scores
below 660 have larger delinquencies and credit losses than those with higher credit scores.
The following table provides the distribution of the amortized cost basis (excluding accrued interest receivable
presented in other assets) by the most recent FICO scores available for the Company's customers for credit card, private
student and personal loan receivables (dollars in millions):
Credit Risk Profile by FICO Score
December 31,
2022
2021
660 and Above
Less than 660
or No Score
660 and Above
Less than 660
or No Score
$
%
$
%
$
%
$
%
Credit card loans(1)............................................. $ 73,827
82 % $ 16,286
18 % $ 62,262
84 % $ 12,107
16 %
Private student loans by origination year(2)(3)
2022................................................................. $ 1,172
94 % $
2021.................................................................
2020.................................................................
2019.................................................................
2018.................................................................
1,668
1,365
1,221
945
Prior..................................................................
3,361
95 %
95 %
95 %
94 %
94 %
Total private student loans ................................. $ 9,732
94 % $
Personal loans by origination year
2022................................................................. $ 4,270
98 % $
2021.................................................................
1,958
2020.................................................................
2019.................................................................
2018.................................................................
Prior..................................................................
790
444
164
85
96 %
95 %
92 %
88 %
83 %
77
81
65
67
62
224
576
77
91
40
38
23
18
6 %
5 % $ 1,251
94 % $
5 %
5 %
6 %
6 %
1,561
1,439
1,147
4,215
96 %
96 %
95 %
94 %
6 % $ 9,613
95 % $
2 %
4 % $ 3,326
99 % $
5 %
8 %
12 %
17 %
1,622
1,052
435
276
98 %
94 %
91 %
87 %
73
59
61
59
248
500
37
39
62
44
43
Total personal loans ........................................... $ 7,711
96 % $
287
4 % $ 6,711
97 % $
225
6 %
4 %
4 %
5 %
6 %
5 %
1 %
2 %
6 %
9 %
13 %
3 %
(1)
(2)
(3)
Amounts include $645 million and $813 million of revolving line-of-credit arrangements that were converted to term loans as a result of a TDR program as of
December 31, 2022 and 2021, respectively.
A majority of private student loan originations occur in the third quarter and disbursements can span multiple calendar years.
FICO score represents the higher credit score of the cosigner or borrower.
-97-
Delinquencies are an indicator of credit quality at a point in time. A loan balance is considered delinquent when
contractual payments on the loan become 30 days past due.
The amortized cost basis (excluding accrued interest receivable presented in other assets) of delinquent loans in
the Company’s loan portfolio is shown below for credit card, private student and personal loan receivables (dollars in
millions):
December 31,
30-89
Days
Delinquent
2022
90 or
More Days
Delinquent
Total Past
Due
30-89
Days
Delinquent
2021
90 or
More Days
Delinquent
Total Past
Due
Credit card loans........................................................................ $
1,250
$
1,028
$
2,278
$
670
$
562
$
1,232
Private student loans by origination year(1)
2022......................................................................................... $
— $
— $
—
2021.........................................................................................
2020.........................................................................................
2019.........................................................................................
2018.........................................................................................
6
14
19
21
Prior..........................................................................................
107
Total private student loans ......................................................... $
167
$
Personal loans by origination year
2022......................................................................................... $
2021.........................................................................................
2020.........................................................................................
2019.........................................................................................
2018.........................................................................................
Prior..........................................................................................
$
12
15
8
6
3
3
1
3
5
6
30
45
3
6
2
2
2
1
$
$
7
$
— $
— $
17
24
27
137
4
9
14
94
212
$
121
$
$
15
21
10
8
5
4
$
5
7
11
6
6
1
2
4
29
36
1
2
4
3
3
$
$
Total personal loans ................................................................... $
47
$
16
$
63
$
35
$
13
$
—
5
11
18
123
157
6
9
15
9
9
48
(1)
Private student loans may include a deferment period, during which borrowers are not required to make payments while enrolled in school at least half time as
determined by the school. During a deferment period, these loans do not advance into delinquency.
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Allowance for Credit Losses
The following tables provide changes in the Company’s allowance for credit losses (dollars in millions):
Credit Card
Loans
For the Year Ended December 31, 2022
Private
Student
Loans
Personal
Loans
Other Loans
Total Loans
Balance at December 31, 2021.................................................. $
5,273
$
843
$
662
$
44
$
6,822
Additions
Provision for credit losses(1)......................................................
2,233
99
24
Deductions
Charge-offs ...............................................................................
(2,417)
Recoveries .................................................................................
794
Net charge-offs .............................................................................
(1,623)
(126)
23
(103)
(159)
68
(91)
13
—
—
—
2,369
(2,702)
885
(1,817)
Balance at December 31, 2022.................................................. $
5,883
$
839
$
595
$
57
$
7,374
Credit Card
Loans
For the Year Ended December 31, 2021
Private
Student
Loans
Personal
Loans
Other Loans
Total Loans
Balance at December 31, 2020.................................................. $
6,491
$
840
$
857
$
38
$
8,226
Additions
Provision for credit losses(1)......................................................
229
Deductions
Charge-offs ...............................................................................
(2,255)
Recoveries .................................................................................
808
Net charge-offs .............................................................................
(1,447)
67
(89)
25
(64)
(75)
(190)
70
(120)
6
—
—
—
227
(2,534)
903
(1,631)
Balance at December 31, 2021.................................................. $
5,273
$
843
$
662
$
44
$
6,822
For the Year Ended December 31, 2020
Credit Card
Loans
Private
Student
Loans
Personal
Loans
Other Loans
Total Loans
Balance at December 31, 2019(2)............................................... $
2,883
$
148
$
348
$
4
$
Cumulative effect of ASU No. 2016-13 adoption(3) ..................
Balance at January 1, 2020 ........................................................
1,667
4,550
Additions
Provision for credit losses(1)......................................................
4,379
Deductions
Charge-offs ...............................................................................
(3,101)
Recoveries .................................................................................
663
Net charge-offs .............................................................................
(2,438)
505
653
251
(85)
21
(64)
265
613
476
(289)
57
(232)
24
28
11
(1)
—
(1)
3,383
2,461
5,844
5,117
(3,476)
741
(2,735)
Balance at December 31, 2020.................................................. $
6,491
$
840
$
857
$
38
$
8,226
(1)
(2)
(3)
Excludes a $10 million, $9 million and $17 million reclassification of the liability for expected credit losses on unfunded commitments for the years ended December
31, 2022, 2021 and 2020, respectively, as the liability is recorded in accrued expenses and other liabilities in the Company’s consolidated statements of financial
condition.
Prior to the adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
Represents the adjustment to the allowance for credit losses as a result of the adoption of ASU No. 2016-13 on January 1, 2020.
The allowance for credit losses was approximately $7.4 billion at December 31, 2022, which reflects a $552
million build from the amount of the allowance for credit losses at December 31, 2021. The build in the allowance for
credit losses between December 31, 2022 and December 31, 2021, was primarily driven by loan growth.
-99-
The allowance estimation process begins with a loss forecast that uses certain macroeconomic variables and
multiple macroeconomic scenarios among its inputs. In estimating the allowance at December 31, 2022, the Company
used a macroeconomic forecast that resulted in the following weighted average amounts: (i) peak unemployment rate of
4.68%, decreasing to 4.63% by the end of 2023 and (ii) 1.05% annualized growth in the real gross domestic product
in 2023.
In estimating expected credit losses, the Company considered the uncertainties associated with borrower
behavior and payment trends, as well as higher consumer price inflation experienced during 2022 and the fiscal and
monetary policy responses to that inflation. In 2022, the Federal Reserve raised its federal funds rate target range and
financial market participants expect additional increases during 2023 in an effort to reduce inflation. In recognition of
the risks related to the macroeconomic environment, the estimation of the allowance for credit losses has required
significant management judgment.
The forecast period the Company deemed to be reasonable and supportable was 18 months for all periods
presented. The 18-month reasonable and supportable forecast period was deemed appropriate given the current
economic conditions. For all periods presented, the Company determined that a reversion period of 12 months was
appropriate for the same reason. The Company applied a weighted reversion method to provide a more reasonable
transition to historical losses for all loan products for all periods presented.
The net charge-offs on the Company’s credit card loans for the year ended December 31, 2022, increased when
compared to the year ended December 31, 2021, due to continued credit normalization and the seasoning of vintages
from the past two years. The net charge-offs on private student loans for the year ended December 31, 2022, increased
when compared to the year ended December 31, 2021, primarily driven by credit normalization. The net charge-offs
on personal loans for the year ended December 31, 2022, decreased when compared to the year ended December 31,
2021, primarily driven by continued benefit from tighter credit underwriting standards implemented in 2020.
Net charge-offs of principal are recorded against the allowance for credit losses, as shown in the preceding
table. Information regarding net charge-offs of interest and fee revenues on credit card and other loans is as follows
(dollars in millions):
Interest and fees accrued subsequently charged off, net of recoveries (recorded as a reduction of
interest income)...................................................................................................................................... $
Fees accrued subsequently charged off, net of recoveries
(recorded as a reduction to other income) .......................................................................................... $
303
100
$
$
286
75
$
$
484
117
For the Years Ended December 31,
2022
2021
2020
-100-
Delinquent and Non-Accruing Loans
The amortized cost basis (excluding accrued interest receivable presented in other assets) of delinquent and non-
accruing loans in the Company’s loan portfolio is shown below for each class of loan receivables (dollars in
millions):
30-89 Days
Delinquent
90 or
More Days
Delinquent
Total Past
Due
90 or
More Days
Delinquent
and
Accruing
Total
Non-accruing(1)
December 31, 2022
Credit card loans........................................................................ $
1,250
$
1,028
$
2,278
$
1,003
$
176
Other loans
Private student loans ..............................................................
Personal loans ........................................................................
Other loans ............................................................................
Total other loans.........................................................................
167
47
13
227
45
16
12
73
212
63
25
300
45
16
1
62
8
7
23
38
Total loan receivables ................................................................ $
1,477
$
1,101
$
2,578
$
1,065
$
214
December 31, 2021
Credit card loans........................................................................ $
670
$
562
$
1,232
$
527
$
194
Other loans
Private student loans ..............................................................
Personal loans ........................................................................
Other loans ............................................................................
Total other loans.........................................................................
121
35
7
163
36
13
7
56
157
48
14
219
35
12
1
48
8
7
16
31
Total loan receivables ................................................................ $
833
$
618
$
1,451
$
575
$
225
(1)
The Company estimates that the gross interest income that would have been recorded under the original terms of non-accruing credit card loans was $23 million,
$28 million and $33 million for the years ended December 31, 2022, 2021 and 2020, respectively. The Company does not separately track the amount of gross
interest income that would have been recorded under the original terms of loans. Instead, the Company estimated this amount based on customers’ current balances
and most recent interest rates.
The payment status of modified loans, whether the TDR designation applies or not, is reflected in the Company’s
delinquency reporting.
Troubled Debt Restructurings
The Company has internal loan modification programs that provide relief to credit card, private student and
personal loan borrowers who may be experiencing financial hardship. The Company considers a modified loan in
which a concession has been granted to the borrower to be a TDR based on the cumulative length of the concession
period and credit quality of the borrower. The internal loan modification programs include both temporary and
permanent programs, which vary by product. External loan modification programs are also available for credit card
and personal loans. The Company evaluates new programs to determine which of them meet the definition of a TDR.
Temporary and permanent modifications on credit card and personal loans, as well as temporary modifications on
private student loans and certain grants of private student loan forbearance, generally result in the loans being
classified as TDRs. In addition, loans that defaulted from, or successfully completed, a loan modification program or
forbearance continue to be classified as TDRs, except as noted in the following paragraph. See the table below that
presents the carrying value of loans that entered a TDR program and experienced a default during the period for more
information.
For credit card customers, the Company offers both temporary and permanent hardship programs. The
temporary hardship programs consist of an interest rate reduction and in some cases a reduced minimum payment,
both lasting for a period no longer than 12 months. Charging privileges on these accounts are generally suspended
while in the program. However, if the customer meets certain criteria, charging privileges may be reinstated following
completion of the program. Credit card accounts of borrowers who have previously participated in a temporary interest
rate reduction program and that have both demonstrated financial stability and had their charging privileges reinstated
at a market-based interest rate, are excluded from the balance of TDRs.
-101-
The permanent modification program involves closing the account, changing the structure of the loan to a fixed
payment loan with a maturity no longer than 72 months and reducing the interest rate on the loan. The permanent
modification program does not typically provide for the forgiveness of unpaid principal, but may allow for the reversal
of certain unpaid interest or fee assessments. The Company also makes permanent loan modifications for customers
who request financial assistance through external sources, such as a consumer credit counseling agency program.
These loans typically receive a reduced interest rate, generally reflect fixed payment terms and do not normally include
waiver of unpaid principal, interest or fees. These permanent loan modifications remain in the population of TDRs until
they are paid off or charged off.
At December 31, 2022 and 2021, there were $6.0 billion and $5.8 billion, respectively, of private student loans
in repayment and $81 million and $64 million, respectively, in forbearance. To assist private student loan borrowers
who are experiencing temporary financial difficulties but are willing to resume making payments, the Company may
offer hardship forbearance, payment deferral, a temporary payment reduction, a temporary interest rate reduction or
extended terms. A modified loan typically meets the definition of a TDR based on the cumulative length of the
concession period and a determination of financial distress based on an evaluation of the borrower’s credit quality
using FICO scores.
For personal loan customers, the Company offers various payment programs, including temporary and
permanent programs, in certain situations. The temporary programs normally consist of reducing the minimum payment
for no longer than 12 months and, in certain circumstances, the interest rate on the loan is reduced. The permanent
programs involve extending the loan term and, in certain circumstances, reducing the interest rate on the loan. The total
term of the loan, including modification, may not exceed nine years. The Company also allows permanent loan
modifications for customers who request financial assistance through external sources, similar to the credit card
customers discussed above. Payments are modified based on the new terms agreed upon with the credit counseling
agency. Personal loans included in temporary and permanent programs are classified as TDRs.
The Company monitors borrower performance after using payment programs or forbearance. The Company
believes the programs are useful in assisting customers experiencing financial difficulties and allowing them to make
timely payments. In addition to helping customers with their credit needs, these programs are designed to maximize
collections and ultimately the Company’s profitability. The Company plans to continue to use payment programs and
forbearance to provide relief to customers experiencing temporary financial difficulties and expects to have additional
loans classified as TDRs in the future as a result.
To evaluate the primary financial effects that resulted from credit card loans entering into a TDR program during
the years ended December 31, 2022, 2021 and 2020, the Company quantified the amount by which interest and fees
were reduced during the periods. During the years ended December 31, 2022, 2021 and 2020, the Company forgave
approximately $29 million, $33 million and $66 million, respectively, of interest and fees resulting from accounts
entering into a credit card loan TDR program. For all loan products, interest income on modified loans is recognized
based on the modified contractual terms.
The following table provides information on loans that entered a TDR program during the period (dollars in
millions):
For the Years Ended December 31,
2022
2021
2020
Number of
Accounts
Balances
Number of
Accounts
Balances
Number of
Accounts
Balances
Accounts that entered a TDR program during the period
Credit card loans(1)........................................................................
237,339
Private student loans .....................................................................
Personal loans ...............................................................................
6,841
6,303
$
$
$
1,545
64,359
127
86
477
4,066
$
$
$
399
152,055
8
51
1,916
8,805
$
$
$
1,022
35
114
(1)
Accounts that entered a credit card TDR program include $322 million, $351 million and $670 million that were converted from revolving line-of-credit
arrangements to term loans during the years ended December 31, 2022, 2021 and 2020, respectively.
The number and balance of enrollments in credit card, private student loan and personal loan modification
programs designated as TDRs increased during the year ended December 31, 2022, when compared to the same
period in 2021. The increase is primarily driven by the impact of accounting and financial reporting exemptions
-102-
provided by the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), which expired on January 1, 2022,
during the prior periods.
The following table presents the carrying value of loans that experienced a default during the period that had
been modified in a TDR during the 15 months preceding the end of each period (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Aggregated
Outstanding
Balances
Upon
Default
Number
of
Accounts
Aggregated
Outstanding
Balances
Upon
Default
Number
of
Accounts
Aggregated
Outstanding
Balances
Upon
Default
Number
of
Accounts
TDRs that subsequently defaulted
Credit card loans(1)(2).....................................................................
28,231
Private student loans(3) ..................................................................
Personal loans(2) ............................................................................
1,145
1,140
$
$
$
141
17,953
22
20
290
1,589
$
$
$
104
48,075
6
22
1,119
3,145
$
$
$
276
22
46
(1)
(2)
(3)
For credit card loans that default from a temporary loan modification program, accounts revert back to the pre-modification terms and charging privileges remain
suspended in most cases.
For credit card loans and personal loans, a customer defaults from a loan modification program after either two consecutive missed payments or at charge-off,
depending on the program. The outstanding balance upon default is generally the loan balance at the end of the month prior to default.
For student loans, a customer defaults from a loan modification after they are 60 or more days delinquent. The outstanding balance upon default is generally the
loan balance at the end of the month prior to default.
Of the account balances that defaulted as shown above for the years ended December 31, 2022, 2021 and
2020, approximately 65%, 66% and 53%, respectively, of the total balances were charged off at the end of the month
in which they defaulted from a TDR program. For accounts that have defaulted from a TDR program and have not been
subsequently charged off, the balances are included in the allowance for credit loss analysis discussed above under “—
Allowance for Credit Losses.”
-103-
Geographical Distribution of Loans
The Company originates credit card loans throughout the U.S. The geographic distribution of the Company’s
credit card loan receivables was as follows (dollars in millions):
December 31,
2022
2021
$
%
$
%
Texas............................................................................................................................ $
California ....................................................................................................................
Florida .........................................................................................................................
New York ....................................................................................................................
Illinois ..........................................................................................................................
Pennsylvania ...............................................................................................................
Ohio ............................................................................................................................
New Jersey..................................................................................................................
Georgia.......................................................................................................................
Michigan .....................................................................................................................
7,996
7,888
6,465
5,895
4,528
4,484
3,759
3,127
2,849
2,521
8.9 % $
8.7
7.2
6.5
5.0
5.0
4.2
3.5
3.2
2.8
6,543
6,334
5,199
4,908
3,838
3,757
3,149
2,599
2,328
2,081
8.8 %
8.5
7.0
6.6
5.2
5.1
4.2
3.5
3.1
2.8
Other ...........................................................................................................................
40,601
45.0
33,633
45.2
Total credit card loans................................................................................................ $
90,113
100.0 % $
74,369
100.0 %
The Company originates private student, personal and other loans throughout the U.S. The geographic
distribution of private student, personal and other loan receivables was as follows (dollars in millions):
December 31,
2022
2021
$
%
$
%
California .................................................................................................................... $
New York ....................................................................................................................
Texas............................................................................................................................
Pennsylvania ...............................................................................................................
Florida .........................................................................................................................
Illinois ..........................................................................................................................
New Jersey..................................................................................................................
Ohio ............................................................................................................................
Michigan .....................................................................................................................
Massachusetts .............................................................................................................
2,015
1,900
1,595
1,431
1,248
1,247
1,114
849
656
626
9.2 % $
8.6
7.2
6.5
5.7
5.7
5.1
3.9
3.0
2.8
1,686
1,771
1,305
1,341
1,017
1,162
1,009
770
599
583
8.7 %
9.2
6.8
6.9
5.3
6.0
5.2
4.0
3.1
3.0
Other ...........................................................................................................................
9,326
42.3
8,072
41.8
Total other loans ......................................................................................................... $
22,007
100.0 % $
19,315
100.0 %
5.
Credit Card and Private Student Loan Securitization Activities
The Company’s securitizations are accounted for as secured borrowings and the related trusts are treated as
consolidated subsidiaries of the Company. For a description of the Company’s principles of consolidation with respect
to VIEs, see Note 1: Background and Basis of Presentation.
Credit Card Securitization Activities
The Company accesses the term asset securitization market through DCMT and DCENT. Credit card loan
receivables are transferred into DCMT and beneficial interests in DCMT are transferred into DCENT. DCENT issues debt
securities to investors that are reported primarily in long-term borrowings.
-104-
The DCENT debt structure consists of four classes of securities (DiscoverSeries Class A, B, C and D notes), with the
most senior class generally receiving a triple-A rating. To issue senior, higher-rated classes of notes, it is necessary to
obtain the appropriate amount of credit enhancement, generally through the issuance of junior, lower-rated or more
highly subordinated classes of notes. Wholly-owned subsidiaries of Discover Bank hold the subordinated classes of
notes. The Company is exposed to credit risk associated with trust receivables as of the balance sheet date through the
retention of these subordinated interests. The estimate of expected credit losses on trust receivables is included in the
allowance for credit losses estimate.
The Company’s retained interests in the trust’s assets, consisting of investments in DCENT notes held by
subsidiaries of Discover Bank, constitute intercompany positions that are eliminated in the preparation of the Company’s
consolidated statements of financial condition.
Upon transfer of credit card loan receivables to the trust, the receivables and certain cash flows derived from
them become restricted for use in meeting obligations to the trust’s creditors. Further, the transferred credit card loan
receivables are owned by the trust and are not available to the Company’s third-party creditors. The trusts have
ownership of cash balances, the amounts of which are reported in restricted cash within the Company’s consolidated
statements of financial condition. Except for the seller’s interest in trust receivables, the Company’s interests in trust
assets are generally subordinate to the interests of third-party investors in trust debt and, as such, may not be realized
by the Company if needed to absorb deficiencies in cash flows that are allocated to those investors. Apart from the
restricted assets related to securitization activities, the investors and the securitization trusts have no recourse to the
Company’s other assets or the Company’s general credit for a shortage in cash flows.
The carrying values of these restricted assets, which are presented on the Company’s consolidated statements of
financial condition as relating to securitization activities, are shown in the following table (dollars in millions):
December 31,
2022
2021
Restricted cash ....................................................................................................................................................................... $
33
$
2,574
Investors’ interests held by third-party investors..................................................................................................................
Investors’ interests held by wholly-owned subsidiaries of Discover Bank..........................................................................
Seller’s interest .......................................................................................................................................................................
Loan receivables(1) .................................................................................................................................................................
Allowance for credit losses allocated to securitized loan receivables(1) ............................................................................
Net loan receivables .............................................................................................................................................................
Other assets ...........................................................................................................................................................................
10,200
3,341
12,220
25,761
(1,152)
24,609
2
9,425
3,899
11,918
25,242
(1,371)
23,871
3
Carrying value of assets of consolidated variable interest entities .................................................................................... $
24,644
$
26,448
(1)
The Company maintains its allowance for credit losses at an amount equal to lifetime expected credit losses associated with all loan receivables, which includes all
loan receivables in the trusts. Therefore, the credit risk associated with the transferred receivables is fully reflected on the Company’s statements of financial condition
in accordance with GAAP.
The debt securities issued by the consolidated trusts are subject to credit, payment and interest rate risks on the
transferred credit card loan receivables. To protect investors in the securities, there are certain features or triggering
events that will cause an early amortization of the debt securities, including triggers related to the impact of the
performance of the trust receivables on the availability and adequacy of cash flows to meet contractual requirements.
As of December 31, 2022, no economic or other early amortization events have occurred.
The Company continues to own and service the accounts that generate the loan receivables held by the trusts.
Discover Bank receives servicing fees from the trusts based on a percentage of the monthly investor principal balance
outstanding. Although the fee income to Discover Bank offsets the fee expense to the trusts and thus is eliminated in
consolidation, failure to service the transferred loan receivables in accordance with contractual requirements could lead
to a termination of the servicing rights and the loss of future servicing income, net of related expenses.
-105-
Private Student Loan Securitization Activities
The Company’s private student loan trust receivables reported in loan receivables and the related debt issued by
the trust reported in long-term borrowings were immaterial as of December 31, 2022 and 2021. The amounts are
included, together with amounts related to the Company’s credit card securitizations, in the supplemental information
about assets and liabilities of consolidated variable interest entities, which is presented with the Company’s consolidated
statements of financial condition.
6.
Premises and Equipment
A summary of premises and equipment, net is as follows (dollars in millions):
December 31,
2022
2021
Land........................................................................................................................................................................................ $
37
$
Buildings and improvements.................................................................................................................................................
Furniture, fixtures and equipment ........................................................................................................................................
Software .................................................................................................................................................................................
Premises and equipment .......................................................................................................................................................
Less: accumulated depreciation............................................................................................................................................
Less: accumulated amortization of software........................................................................................................................
587
1,111
1,125
2,860
(1,339)
(518)
Premises and equipment, net................................................................................................................................................ $
1,003
$
38
676
1,126
992
2,832
(1,415)
(434)
983
Depreciation expense was $80 million, $86 million and $98 million for the years ended December 31, 2022,
2021 and 2020, respectively. Amortization expense on capitalized software was $114 million, $103 million and $100
million for the years ended December 31, 2022, 2021 and 2020, respectively.
7.
Goodwill
As of December 31, 2022 and 2021, the Company had goodwill of $255 million related to PULSE, which is part
of the Payment Services segment. The Company conducted its annual goodwill impairment test as of October 1, 2022
and 2021 and no impairments were identified.
-106-
8.
Deposits
The Company obtains deposits from consumers directly or through affinity relationships (“direct-to-consumer
deposits”). Additionally, the Company obtains deposits through third-party securities brokerage firms that offer the
Company’s deposits to their customers (“brokered deposits”). Direct-to-consumer deposit products include savings
accounts, certificates of deposit, money market accounts, IRA savings accounts, IRA certificates of deposit and checking
accounts. Brokered deposit products include certificates of deposit and sweep accounts.
Customer deposits held with Discover Bank are currently insured for up to $250,000 per account holder through
the Federal Deposit Insurance Corporation (“FDIC”). At December 31, 2022 and 2021, the Company had
approximately $8.9 billion and $8.2 billion of uninsured deposits, respectively. Uninsured deposits are the portion of
deposit accounts in U.S. offices that exceed the FDIC insurance limit or similar state deposit insurance regime, and
amounts in any other uninsured investment or deposit accounts that are classified as deposits and not subject to any
federal or state deposit insurance regime. The amounts of uninsured deposits above were estimated based on the same
methodologies and assumptions used for Discover Bank’s regulatory reporting requirements.
The following table summarizes certificates of deposit in uninsured accounts and accounts that are in excess of
the FDIC insurance limit by time remaining until maturity (dollars in millions):
At December
31, 2022
Three months or less ........................................................................................................................................................................................... $
Over three months through six months..............................................................................................................................................................
Over six months through twelve months............................................................................................................................................................
Over twelve months ............................................................................................................................................................................................
Total ..................................................................................................................................................................................................................... $
64
62
255
188
569
The following table summarizes certificates of deposit maturing over each of the next five years and thereafter
(dollars in millions):
At December
31, 2022
2023 .................................................................................................................................................................................................................... $
18,024
2024 ....................................................................................................................................................................................................................
2025 ....................................................................................................................................................................................................................
2026 ....................................................................................................................................................................................................................
2027 ....................................................................................................................................................................................................................
Thereafter.............................................................................................................................................................................................................
6,413
2,672
2,015
3,318
628
Total ..................................................................................................................................................................................................................... $
33,070
-107-
9.
Long-Term Borrowings
Long-term borrowings consist of borrowings having original maturities of one year or more. The following table
provides a summary of the Company’s long-term borrowings and weighted-average interest rates on outstanding
balances (dollars in millions):
December 31,
2022
Weighted-
Average
Interest Rate
2021
Outstanding
Amount
Outstanding
Amount
Maturity
Interest
Rate
Securitized Debt
Fixed-rate asset-backed securities(1).............................................
2023-2026
0.58% - 5.03%
Floating-rate asset-backed securities(2) ........................................
2023-2024
4.65% - 4.92%
2.78%
4.80%
Total Discover Card Master Trust I and Discover Card
Execution Note Trust....................................................................
Floating-rate asset-backed security(3)(4)........................................
2031
8.50%
8.50%
Total private student loan securitization trust ..............................
Total long-term borrowings - owed to securitization investors ..
Discover Financial Services (Parent Company)
Fixed-rate senior notes..................................................................
2024-2032
3.75% - 6.70%
Fixed-rate retail notes ...................................................................
2023-2031
2.85% - 4.40%
Discover Bank
Fixed-rate senior bank notes(1) .....................................................
2023-2030
2.45% - 4.65%
Fixed-rate subordinated bank notes(1) .........................................
Floating-rate Federal Home Loan Bank advance(5).....................
2028
2023
4.68%
4.53%
4.68%
3.77%
3.63%
4.68%
4.53%
$
8,401
$
1,774
10,175
84
84
10,259
3,333
154
5,348
489
525
5,588
3,347
8,935
104
104
9,039
3,382
166
5,385
505
—
Total long-term borrowings ..........................................................
$
20,108
$
18,477
(1)
(2)
(3)
(4)
(5)
The Company uses interest rate swaps to hedge portions of these long-term borrowings against changes in fair value attributable to changes in the applicable
benchmark interest rates. The use of these interest rate swaps impacts the carrying value of the debt. See Note 21: Derivatives and Hedging Activities.
DCENT floating-rate asset-backed securities include issuances with the following interest rate terms: 1-month LIBOR + 33 to 60 basis points as of December 31,
2022.
The private student loan securitization trust floating-rate asset-backed security includes an issuance with the following interest rate term: Prime rate + 100 basis points
as of December 31, 2022.
Repayment of this debt is dependent upon the timing of principal and interest payments on the underlying private student loans. The date shown represents the final
maturity date.
The floating-rate Federal Home Loan Bank (“FHLB”) advance includes an issuance with the following interest rate term: SOFR + 23 basis points as of December 31,
2022.
The following table summarizes long-term borrowings maturing over each of the next five years and thereafter
(dollars in millions):
At December
31, 2022
2023................................................................................................................................................................................................................... $
2024...................................................................................................................................................................................................................
2025...................................................................................................................................................................................................................
2026...................................................................................................................................................................................................................
2027...................................................................................................................................................................................................................
Thereafter ...........................................................................................................................................................................................................
3,815
3,729
6,158
2,659
1,000
2,747
Total .................................................................................................................................................................................................................... $
20,108
-108-
As a member of the FHLB of Chicago, the Company has access to both short- and long-term advance structures
with maturities ranging from overnight to 30 years. As of December 31, 2022, the Company had total committed
borrowing capacity of $2.2 billion based on the amount and type of assets pledged, of which the outstanding balance
was comprised solely of a $525 million long-term advance. As of December 31, 2021, the Company had total
committed borrowing capacity of $1.4 billion, of which the outstanding balance was comprised solely of a $1.3 billion
short-term advance. These advances are presented as short- or long-term borrowings on the consolidated statements of
financial condition as appropriate.
Additionally, the Company has access to committed borrowing capacity through private securitizations to support
the funding of its credit card loan receivables. As of December 31, 2022, the total commitment of secured credit
facilities through private providers was $3.5 billion, none of which was drawn. As of December 31, 2021, the total
commitment of secured credit facilities through private providers was $4.0 billion, $500 million of which was
outstanding as a short-term draw. Access to the unused portions of the secured credit facilities is subject to the terms of
the agreements with each of the providers. The secured credit facilities have various expirations in 2024. Borrowings
outstanding under each facility bear interest at a margin above LIBOR, Term SOFR or the asset-backed commercial
paper costs of each provider. The terms of each agreement provide for a commitment fee to be paid on the unused
capacity and include various affirmative and negative covenants, including performance metrics and legal requirements
similar to those required to issue any term securitization transaction.
10.
Stock-Based Compensation Plans
The Company has two stock-based compensation plans: the Discover Financial Services Omnibus Incentive Plan
(“Omnibus Plan”) and the Discover Financial Services Directors’ Compensation Plan (“Directors’ Compensation Plan”).
Omnibus Plan
The Omnibus Plan, which is stockholder-approved, provides for the award of stock options, stock appreciation
rights, restricted stock, restricted stock units (“RSUs”), performance stock units (“PSUs”) and other stock-based and/or
cash awards (collectively, “awards”). Currently, the Company does not have any stock options, stock appreciation rights
or restricted stock outstanding. The total number of shares that may be granted is 45 million shares, subject to
adjustments for certain transactions as described in the Omnibus Plan document. Shares granted under the Omnibus
Plan may be the following: (i) authorized but unissued shares and (ii) treasury shares that the Company acquires in the
open market, in private transactions or otherwise.
Directors’ Compensation Plan
The Directors’ Compensation Plan, which is stockholder-approved, permits the grant of RSUs to non-employee
directors. Under the Directors’ Compensation Plan, the Company may issue awards of up to a total of 1 million shares
of common stock to non-employee directors. Shares of stock that are issuable pursuant to the awards granted under the
Directors’ Compensation Plan may be one of the following: authorized but unissued shares, treasury shares or shares
that the Company acquires in the open market. Annual awards for eligible directors are calculated by dividing
$170,000 by the fair market value of a share of stock on the date of grant and are subject to a restriction period
whereby 100% of such units shall vest in full on the earlier of the one year anniversary of the date of grant or
immediately prior to the first annual meeting of shareholders following the date of grant. RSUs include the right to
receive dividend equivalents in the same amount and at the same time as dividends paid to all Company common
shareholders.
-109-
Stock-Based Compensation
The following table details the compensation cost, net of forfeitures (dollars in millions):
RSUs.......................................................................................................................................................... $
PSUs(1).......................................................................................................................................................
Total stock-based compensation expense .............................................................................................. $
58
31
89
$
$
$
46
57
103
$
Income tax benefit.................................................................................................................................... $
16
$
15
$
49
(8)
41
9
For the Years Ended December 31,
2022
2021
2020
(1)
Total PSU expense for the year ended December 31, 2021, includes an incremental $1 million, representing a modification to the 2019 PSU award. Total PSU
expense for the year ended December 31, 2020, includes an incremental $2 million, representing a modification to the 2018 PSU award. The nature of the
modifications was to adjust the payout to compensate for the 2020 CECL adoption impact on earnings per share (“EPS”).
RSUs
The following table sets forth the activity related to vested and unvested RSUs:
RSUs at December 31, 2021........................................................................................................
1,816,244
Granted...........................................................................................................................................
Conversions to common stock .......................................................................................................
Forfeited..........................................................................................................................................
739,388
(509,254)
(108,095)
Number of Units
Weighted-
Average
Remaining
Contractual
Term (in years)
Aggregate
Intrinsic Value
(in millions)
$
210
RSUs at December 31, 2022........................................................................................................
1,938,283
Vested and convertible RSUs at December 31, 2022.................................................................
752,223
0.91 $
0.00 $
190
74
The following table sets forth the activity related to unvested RSUs:
Number of
Units
Weighted-
Average
Grant-Date
Fair Value
Unvested RSUs at December 31, 20211)............................................................................................................................
890,484 $
90.40
Granted..................................................................................................................................................................................
739,388 $
116.50
Vested.....................................................................................................................................................................................
(462,094) $
88.18
Forfeited .................................................................................................................................................................................
(108,095) $
111.11
Unvested RSUs at December 31, 2022(1) ...........................................................................................................................
1,059,683 $
107.47
(1)
Unvested RSUs represent awards where recipients have yet to satisfy either explicit vesting terms or retirement-eligibility requirements.
Compensation cost associated with RSUs is determined based on the number of units granted and the fair value
on the date of grant. The fair value is amortized on a straight-line basis, net of estimated forfeitures, over the requisite
service period for each separately vesting tranche of the award. The requisite service period is generally the vesting
period.
-110-
The following table summarizes the total intrinsic value of the RSUs converted to common stock and the total
grant-date fair value of RSUs vested (dollars in millions, except weighted-average grant-date fair value amounts):
For the Years Ended December 31,
2022
2021
2020
Intrinsic value of RSUs converted to common stock.................................................................................. $
Grant-date fair value of RSUs vested ........................................................................................................ $
59
41
Weighted-average grant-date fair value of RSUs granted...................................................................... $
116.50
$
$
$
62
47
101.47
$
$
$
55
51
76.58
As of December 31, 2022, there was $47 million of total unrecognized compensation cost related to non-vested
RSUs. The cost is expected to be recognized over a weighted-average period of 0.92 years.
RSUs provide for accelerated vesting if there is a change in control or upon certain terminations (as defined in the
Omnibus Plan or the award certificate). RSUs include the right to receive dividend equivalents in the same amount and
at the same time as dividends paid to all Company common shareholders.
PSUs
The following table sets forth the activity related to vested and unvested PSUs:
Number of Units
Weighted-
Average Grant-
Date Fair Value
PSUs at December 31, 2021(1) ...................................................................
Granted.........................................................................................................
764,135
247,458
$
$
Conversions to common stock .....................................................................
(242,682) $
Forfeited ........................................................................................................
(52,439) $
PSUs at December 31, 2022(1)(2)(3)(4) ..........................................................
716,472
$
84.58
124.01
71.62
99.33
99.21
Weighted-
Average
Remaining
Contractual Term
(in years)
Aggregate
Intrinsic Value (in
millions)
$
88
1.05 $
70
(1)
(2)
(3)
(4)
All PSUs outstanding at December 31, 2022 and December 31, 2021, are unvested PSUs.
Includes 271,588 PSUs granted in 2020 that are earned based on the Company’s cumulative EPS as measured over the three-year performance period, which
ended December 31, 2022, and are subject to the requisite service period, which ended February 1, 2023.
Includes 244,498 PSUs granted in 2021 that are earned based on the Company’s cumulative EPS as measured over the three-year performance period, which ends
December 31, 2023, and are subject to the requisite service period, which ends February 1, 2024.
Includes 200,386 PSUs granted in 2022 that may be earned based on the Company’s cumulative EPS as measured over the three-year performance period, which
ends December 31, 2024, and are subject to the requisite service period, which ends February 1, 2025.
Compensation cost associated with PSUs is determined based on the number of instruments granted, the fair
value on the date of grant and the performance factor. The fair value is amortized on a straight-line basis, net of
estimated forfeitures, over the requisite service period. Each PSU outstanding at December 31, 2022, is a restricted
stock instrument that is subject to additional conditions and constitutes a contingent and unsecured promise by the
Company to pay up to 1.5 shares per unit of the Company’s common stock on the conversion date for the PSU,
contingent on the number of PSUs to be issued. PSUs have a performance period of three years and a vesting period of
three years. The requisite service period of an award having both performance and service conditions is the longest of
the explicit, implicit and derived service periods.
The following table summarizes the total intrinsic value of the PSUs converted to common stock and the total
grant-date fair value of PSUs vested (dollars in millions, except weighted-average grant-date fair value amounts):
For the Years Ended December 31,
2022
2021
2020
Intrinsic value of PSUs converted to common stock .................................................................................. $
Grant-date fair value of PSUs vested......................................................................................................... $
29
17
Weighted-average grant-date fair value of PSUs granted ...................................................................... $
124.01
$
$
$
15
18
94.21
$
$
$
21
17
85.25
As of December 31, 2022, there was $20 million of total unrecognized compensation cost related to non-vested
PSUs. The cost is expected to be recognized over a weighted-average period of 1.05 years.
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PSUs provide for accelerated vesting if there is a change in control or upon certain terminations (as defined in the
Omnibus Plan or the award certificate). PSUs include the right to receive dividend equivalents, which will accumulate
and pay out in cash if and when the underlying shares are issued.
11.
Employee Benefit Plans
The Company sponsors the Discover Financial Services Pension Plan (the “Discover Pension Plan”), which is a
non-contributory defined benefit plan that is qualified under Section 401(a) of the Internal Revenue Code, for eligible
employees in the U.S. Effective December 31, 2008, the Discover Pension Plan was amended to discontinue the accrual
of future benefits. The Company also sponsors the Discover Financial Services 401(k) Plan (the “Discover 401(k) Plan”),
which is a defined contribution plan that is qualified under Section 401(a) of the Internal Revenue Code, for its eligible
U.S. employees.
Discover Pension Plan
The Discover Pension Plan generally provides retirement benefits that are based on each participant’s years of
credited service prior to 2009 and on compensation specified in the Discover Pension Plan. The Company’s policy is to
fund at least the amounts sufficient to meet minimum funding requirements under the Employee Retirement Income
Security Act of 1974, as amended. Net periodic benefit cost (income) is recorded in employee compensation and
benefits within the consolidated statements of income. For this plan, the net periodic benefit cost was immaterial for all
periods presented.
The Company recognizes the funded status of the defined benefit pension plan, measured as the difference
between the fair value of plan assets and the projected benefit obligation, in accrued expenses and other liabilities on
the consolidated statements of financial condition. As of December 31, 2022 and 2021, the unfunded status related to
the defined benefit pension plan was $101 million and $106 million, respectively. Pending review by internal
governance committees, the Company expects to contribute approximately $115 million to the pension plan during
2023. Expected benefit payments from the Discover Pension Plan for each of the next five years range from $25 million
and $30 million annually.
Discover 401(k) Plan
Under the Discover 401(k) Plan, eligible U.S. employees receive 401(k) matching contributions. Eligible
employees also receive fixed employer contributions. The pretax expense associated with the Company contributions for
the years ended December 31, 2022, 2021 and 2020 was $104 million, $97 million and $99 million, respectively.
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12.
Common and Preferred Stock
Common Stock Repurchase Program
In July 2021, the Board of Directors approved a share repurchase program authorizing up to $2.4 billion of
share repurchases. The program expired on March 31, 2022. On April 27, 2022, the Company’s Board of Directors
approved a new share repurchase program authorizing the repurchase of up to $4.2 billion of its outstanding shares of
common stock. This program expires on June 30, 2023. During the three months ended December 31, 2022, the
Company repurchased approximately 5.9 million shares for approximately $600 million. During the year ended
December 31, 2022, the Company repurchased approximately 21.5 million shares for approximately $2.3 billion.
Preferred Stock
The table below presents a summary of the Company's non-cumulative perpetual preferred stock that is
outstanding at December 31, 2022 (dollars in millions, except per depositary share amounts):
Description
Initial
Issuance Date
Liquidation
Preference
and
Redemption
Price per
Depositary
Share(1)
Per Annum
Dividend Rate
in effect at
December 31,
2022
Total Depositary Shares
Authorized, Issued and
Outstanding
Carrying Value
December
31, 2022
December
31, 2021
December
31, 2022
December
31, 2021
Fixed-to-Floating Rate
10/31/2017 $
Fixed-Rate Reset
6/22/2020 $
1,000
1,000
5.500 %
570,000
570,000
$
6.125 %
500,000
500,000
$
563
493
563
493
Series
C(2)(3)(4)
D(2)(5)(6)
Total Preferred Stock....................................................................................................................
1,070,000
1,070,000
$
1,056
$
1,056
(1)
(2)
(3)
(4)
(5)
(6)
Redeemable at the redemption price plus declared and unpaid dividends.
Issued as depositary shares, each representing 1/100th interest in a share of the corresponding series of preferred stock. Each preferred share has a par value of
$0.01.
Redeemable at the Company’s option, subject to regulatory approval, either (i) in whole or in part on any dividend payment date on or after October 30, 2027, or
(ii) in whole but not in part, at any time within 90 days following a regulatory capital treatment event (as defined in the certificate of designations for the Series C
preferred stock).
Any dividends declared are payable semi-annually in arrears at a rate of 5.50% per annum until October 30, 2027. Thereafter, dividends declared will be payable
quarterly in arrears at a floating rate equal to 3-month LIBOR plus a spread of 3.076% per annum.
Redeemable at the Company’s option, subject to regulatory approval, either (i) in whole or in part during the three-month period prior to, and including, each reset
date (as defined in the certificate of designations for the Series D preferred stock) or (ii) in whole but not in part, at any time within 90 days following a regulatory
capital treatment event (as defined in the certificate of designations for the Series D Preferred Stock).
Any dividends declared are payable semi-annually in arrears at a rate of 6.125% per annum until September 23, 2025, after which the dividend rate will reset every
5 years to a fixed annual rate equal to the 5-year Treasury plus a spread of 5.783%.
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13. Accumulated Other Comprehensive Income
Changes in each component of AOCI were as follows (dollars in millions):
Unrealized
Gains (Losses)
on Available-
for-Sale
Investment
Securities, Net
of Tax
Losses on Cash
Flow Hedges,
Net of Tax
Losses on
Pension Plan,
Net of Tax
AOCI
For the Year Ended December 31, 2022
Balance at December 31, 2021 ..................................................................... $
114
$
Net change .......................................................................................................
(250)
(9) $
(5)
(199) $
10
Balance at December 31, 2022 ..................................................................... $
(136) $
(14) $
(189) $
For the Year Ended December 31, 2021
Balance at December 31, 2020 ..................................................................... $
284
$
(12) $
(227) $
Net change .......................................................................................................
(170)
3
28
Balance at December 31, 2021 ..................................................................... $
114
$
(9) $
(199) $
For the Year Ended December 31, 2020
Balance at December 31, 2019 ...................................................................... $
Net change .......................................................................................................
Balance at December 31, 2020 ...................................................................... $
112
$
172
284
$
(17) $
(214) $
5
(13)
(12) $
(227) $
(94)
(245)
(339)
45
(139)
(94)
(119)
164
45
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The following table presents each component of OCI before reclassifications and amounts reclassified from AOCI
for each component of OCI before- and after-tax (dollars in millions):
Before Tax
Tax Benefit
(Expense)
Net of Tax
For the Year Ended December 31, 2022
Available-for-Sale Investment Securities
Net unrealized holding losses arising during the period ............................................................................. $
Net change ...................................................................................................................................................... $
(331) $
(331) $
Cash Flow Hedges
Net unrealized losses arising during the period........................................................................................... $
(13) $
Amounts reclassified from AOCI....................................................................................................................
Net change ...................................................................................................................................................... $
Pension Plan
Unrealized gains arising during the period .................................................................................................. $
Net change ...................................................................................................................................................... $
4
(9) $
13
13
$
$
81
81
3
1
4
$
$
$
$
(3) $
(3) $
(250)
(250)
(10)
5
(5)
10
10
For the Year Ended December 31, 2021
Available-for-Sale Investment Securities
Net unrealized holding losses arising during the period ............................................................................. $
Net change ...................................................................................................................................................... $
(226) $
(226) $
56
56
$
$
(170)
(170)
Cash Flow Hedges
Net unrealized losses arising during the period........................................................................................... $
(1) $
Amounts reclassified from AOCI....................................................................................................................
Net change ...................................................................................................................................................... $
Pension Plan
Unrealized gains arising during the period .................................................................................................. $
Net change ...................................................................................................................................................... $
3
2
37
37
$
$
$
1
$
—
1
$
(9) $
(9) $
For the Year Ended December 31, 2020
Available-for-Sale Investment Securities
Net unrealized holding gains arising during the period.............................................................................. $
Net change ...................................................................................................................................................... $
227
227
$
$
(55) $
(55) $
Cash Flow Hedges
Net unrealized losses arising during the period........................................................................................... $
(7) $
Amounts reclassified from AOCI....................................................................................................................
12
Net change ...................................................................................................................................................... $
5
$
Pension Plan
Unrealized losses arising during the period.................................................................................................. $
Net change ...................................................................................................................................................... $
(17) $
(17) $
3
$
(3)
— $
4
4
$
$
—
3
3
28
28
172
172
(4)
9
5
(13)
(13)
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14. Other Expense
Total other expense includes the following components (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Postage ...................................................................................................................................................... $
97
$
Fraud losses and other charges ..............................................................................................................
Supplies .....................................................................................................................................................
Incentive expense......................................................................................................................................
Impairment charges..................................................................................................................................
Other expense...........................................................................................................................................
149
35
32
—
247
$
91
92
46
44
95
252
Total other expense................................................................................................................................... $
560
$
620
$
93
96
51
57
59
240
596
15.
Income Taxes
Income tax expense consisted of the following (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Current
U.S. federal .............................................................................................................................................. $
1,465
$
1,084
$
U.S. state and local..................................................................................................................................
Total ..........................................................................................................................................................
Deferred
U.S. federal ..............................................................................................................................................
U.S. state and local..................................................................................................................................
Total ..........................................................................................................................................................
312
1,777
(376)
(51)
(427)
204
1,288
288
39
327
Income tax expense ................................................................................................................................. $
1,350
$
1,615
$
807
159
966
(585)
(87)
(672)
294
The following table reconciles the Company’s effective tax rate to the U.S. federal statutory income tax rate:
For the Years Ended December 31,
2022
2021
2020
U.S. federal statutory income tax rate....................................................................................................
21.0 %
21.0 %
21.0 %
U.S. state, local and other income taxes, net of U.S. federal income tax benefits .............................
Tax credits ................................................................................................................................................
Other.........................................................................................................................................................
3.4
(1.3)
0.4
3.4
(1.2)
(0.3)
3.4
(4.4)
0.5
Effective income tax rate .........................................................................................................................
23.5 %
22.9 %
20.5 %
Deferred income taxes reflect the net tax effects of temporary differences between the financial reporting and tax
bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when such
differences are expected to reverse. Valuation allowances are provided to reduce deferred tax assets to an amount that
is more likely than not to be realized. The Company evaluates the likelihood of realizing its deferred tax assets by
estimating sources of future taxable income and the impact of tax planning strategies.
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Significant components of the Company’s net deferred income taxes, which are included in other assets in the
Company’s consolidated statements of financial condition, were as follows (dollars in millions):
December 31,
2022
2021
Deferred tax assets
Allowance for credit losses ................................................................................................................................................... $
1,791
$
1,660
Customer fees and rewards ..................................................................................................................................................
Unrealized losses...................................................................................................................................................................
Other ......................................................................................................................................................................................
Total deferred tax assets before valuation allowance.........................................................................................................
Valuation allowance..............................................................................................................................................................
Total deferred tax assets, net of valuation allowance.........................................................................................................
Deferred tax liabilities
Depreciation and software amortization .............................................................................................................................
Unrealized gains ...................................................................................................................................................................
Deferred loan origination costs ............................................................................................................................................
Other ......................................................................................................................................................................................
Total deferred tax liabilities ..................................................................................................................................................
166
53
140
2,150
(1)
2,149
(71)
—
(48)
(26)
(145)
Net deferred tax assets ......................................................................................................................................................... $
2,004
$
45
—
158
1,863
(1)
1,862
(167)
(125)
(35)
(41)
(368)
1,494
A reconciliation of beginning and ending unrecognized tax benefits is as follows (dollars in millions):
For the Years Ended December 31,
2022
2021
2020
Balance at beginning of period.............................................................................................................. $
39
$
56
$
61
Additions
Current year tax positions ...................................................................................................................
Prior year tax positions........................................................................................................................
Reductions
Prior year tax positions........................................................................................................................
Settlements with taxing authorities ......................................................................................................
Expired statute of limitations................................................................................................................
4
1
(20)
—
(5)
13
8
(14)
(14)
(10)
Balance at end of period(1)..................................................................................................................... $
19
$
39
$
5
3
—
(2)
(11)
56
(1)
For the years ended December 31, 2022, 2021 and 2020, amounts included $18 million, $37 million and $51 million, respectively, of unrecognized tax benefits,
which, if recognized, would favorably affect the effective tax rate.
The Company recognizes accrued interest and penalties related to unrecognized tax benefits as a component of
income tax expense. Interest and penalties related to unrecognized tax benefits were $2 million and $3 million for the
years ended December 31, 2022 and 2021, respectively.
The Company is subject to examination by the Internal Revenue Service (“IRS”) and tax authorities in various
state, local and foreign tax jurisdictions. The Company’s federal income tax filings are open to examinations for the tax
year ended December 31, 2019 and forward. The Company regularly assesses the likelihood of additional assessments
or settlements in each of the taxing jurisdictions. At this time, the potential change in unrecognized tax benefits is not
expected to be significant over the next 12 months. The Company believes that its reserves are sufficient to cover any
tax, penalties and interest that would result from such examinations.
The Company has an immaterial amount of state net operating loss carryforwards that are subject to a partial
valuation allowance as of December 31, 2022 and 2021.
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16.
Earnings Per Share
The following table presents the calculation of basic and diluted EPS (dollars and shares in millions, except per
share amounts):
Numerator
For the Years Ended December 31,
2022
2021
2020
Net income ............................................................................................................................................... $
4,392
$
5,449
$
1,141
Preferred stock dividends ........................................................................................................................
Net income available to common stockholders .....................................................................................
Income allocated to participating securities...........................................................................................
(62)
4,330
(26)
(69)
5,380
(29)
(31)
1,110
(6)
Net income allocated to common stockholders ..................................................................................... $
4,304
$
5,351
$
1,104
Denominator
Weighted-average shares of common stock outstanding.....................................................................
Effect of dilutive common stock equivalents ...........................................................................................
Weighted-average shares of common stock outstanding and common stock equivalents ................
277
1
278
300
—
300
Basic earnings per common share ......................................................................................................... $
Diluted earnings per common share ...................................................................................................... $
15.52
15.50
$
$
17.85
17.83
$
$
307
—
307
3.60
3.60
Anti-dilutive securities were not material and had no impact on the computation of diluted EPS for the years
ended December 31, 2022, 2021 and 2020.
17.
Capital Adequacy
DFS is subject to the capital adequacy guidelines of the Federal Reserve. Discover Bank, the Company’s banking
subsidiary, is subject to various regulatory capital requirements as administered by the FDIC. Failure to meet minimum
capital requirements can result in the initiation of certain mandatory and possibly additional discretionary actions by
regulators that, if undertaken, could limit the Company’s business activities and have a direct material effect on the
financial condition and operating results of DFS and Discover Bank. Under capital adequacy guidelines and the
regulatory framework for prompt corrective action, DFS and Discover Bank must meet specific risk-based capital
requirements and leverage ratios that involve quantitative measures of assets, liabilities and certain off-balance sheet
items, as calculated under regulatory guidelines. Capital amounts and classification are also subject to qualitative
judgments by the regulators about components, risk weightings and other factors.
DFS and Discover Bank are subject to regulatory and capital rules issued by the Federal Reserve and FDIC,
respectively, under the Basel Committee’s December 2010 framework (“Basel III rules”). Under the Basel III rules, DFS
and Discover Bank are classified as “standardized approach” entities. Standardized approach entities are defined as
U.S. banking organizations with consolidated total assets over $50 billion but not exceeding $250 billion and
consolidated total on-balance sheet foreign exposure less than $10 billion.
In March 2020, federal bank regulatory agencies announced an interim and now final rule that allows banks that
have implemented the CECL accounting model to delay the estimated impact of CECL on regulatory capital for two
years, followed by a three-year transition period. For purposes of calculating regulatory capital, the Company has
elected to defer recognition of the estimated impact of CECL on regulatory capital for two years in accordance with the
final rule; after that period of deferral, which ended December 31, 2021, the estimated impact of CECL on regulatory
capital will be phased in over three years beginning in 2022. Accordingly, the Company’s Common Equity Tier 1
(“CET1”) capital ratios in 2021 and 2020 are higher than they otherwise would have been. The Company's CET1
capital ratios will continue to be favorably impacted by this election over the phase-in period.
As of December 31, 2022 and 2021, DFS and Discover Bank met all Basel III minimum capital ratio requirements
to which they were subject. DFS and Discover Bank also met the requirements to be considered “well-capitalized” under
Regulation Y and prompt corrective action rules, respectively. There have been no conditions or events that
management believes have changed DFS’ or Discover Bank’s category. To be categorized as “well-capitalized,” DFS
and Discover Bank must maintain minimum capital ratios outlined in the table below.
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The following table shows the actual capital amounts and ratios of DFS and Discover Bank and comparisons of
each to the regulatory minimum and “well-capitalized” requirements (dollars in millions):
Actual
Minimum Capital
Requirements
Capital Requirements
To Be Classified as
Well-Capitalized
Amount
Ratio(1)
Amount
Ratio
Amount(2)
Ratio(2)
December 31, 2022
Total capital (to risk-weighted assets)
Discover Financial Services ............................ $
18,250
Discover Bank .................................................. $
16,579
Tier 1 capital (to risk-weighted assets)
Discover Financial Services ............................ $
16,285
Discover Bank .................................................. $
13,683
Tier 1 capital (to average assets)
Discover Financial Services ............................ $
16,285
Discover Bank .................................................. $
13,683
Common Equity Tier 1 (to risk-weighted
assets)
16.0 % $
14.7 % $
14.3 % $
12.1 % $
12.7 % $
10.8 % $
9,133
9,015
6,850
6,761
5,147
5,086
≥8.0% $
11,416
≥8.0% $
11,268
≥10.0%
≥10.0%
≥6.0% $
≥6.0% $
6,850
9,015
≥4.0%
N/A
≥4.0% $
6,357
Discover Financial Services ............................ $
15,229
Discover Bank .................................................. $
13,683
13.3 % $
12.1 % $
5,137
5,071
≥4.5%
N/A
≥4.5% $
7,324
December 31, 2021
Total capital (to risk-weighted assets)
Discover Financial Services ............................ $
17,150
Discover Bank .................................................. $
15,957
Tier 1 capital (to risk-weighted assets)
Discover Financial Services ............................ $
15,395
Discover Bank .................................................. $
13,932
Tier 1 capital (to average assets)
Discover Financial Services ............................ $
15,395
Discover Bank .................................................. $
13,932
Common Equity Tier 1 (to risk-weighted
assets)
17.6 % $
16.9 % $
15.8 % $
14.7 % $
13.9 % $
12.8 % $
7,775
7,573
5,831
5,680
4,432
4,365
≥8.0% $
≥8.0% $
≥6.0% $
≥6.0% $
9,719
9,466
5,831
7,573
≥4.0%
N/A
≥4.0% $
5,456
Discover Financial Services ............................ $
14,339
Discover Bank .................................................. $
13,932
14.8 % $
14.7 % $
4,373
4,260
≥4.5%
N/A
≥4.5% $
6,153
≥6.0%
≥8.0%
N/A
≥5.0%
N/A
≥6.5%
≥10.0%
≥10.0%
≥6.0%
≥8.0%
N/A
≥5.0%
N/A
≥6.5%
(1)
(2)
Capital ratios are calculated based on the Basel III standardized approach rules, subject to applicable transition provisions, including CECL transition provisions.
The Basel III rules do not establish well-capitalized thresholds for these measures for bank holding companies. Existing well-capitalized thresholds established in the
Federal Reserve’s Regulation Y have been included where available.
The amount of dividends that a bank may pay in any year is subject to certain regulatory restrictions. Under the
current banking regulations, a bank may not pay dividends if such a payment would leave the bank inadequately
capitalized. Discover Bank paid dividends of $4.0 billion, $3.3 billion and $555 million in the years ended December
31, 2022, 2021 and 2020, respectively, to DFS.
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18.
Commitments, Contingencies and Guarantees
In the normal course of business, the Company enters into a number of off-balance sheet commitments,
transactions and obligations under guarantee arrangements that expose the Company to varying degrees of risk. The
Company’s commitments, contingencies and guarantee relationships are described below.
Commitments
Unused Credit Arrangements
At December 31, 2022, the Company had unused credit arrangements for loans of approximately $224.7
billion. Such arrangements arise primarily from agreements with customers for unused lines of credit on certain credit
cards and certain other loan products, provided there is no violation of conditions in the related agreements. These
arrangements, substantially all of which the Company can terminate at any time and which do not necessarily represent
future cash requirements, are periodically reviewed based on account usage, customer creditworthiness and loan
qualification. As the Company’s credit card loans are unconditionally cancellable, no liability for expected credit losses
is required for unused lines of credit. For all other loans, the Company records a liability for expected credit losses for
unfunded commitments, which is presented as part of accrued expenses and other liabilities in the consolidated
statements of financial condition.
Contingencies
See Note 19: Litigation and Regulatory Matters for a description of potential liability arising from pending
litigation or regulatory proceedings involving the Company.
Guarantees
The Company has obligations under certain guarantee arrangements, including contracts, indemnification
agreements and representations and warranties, which contingently require the Company to make payments to the
guaranteed party based on changes in an underlying asset, liability or equity security of a guaranteed party, rate or
index. Also included as guarantees are contracts that contingently require the Company to make payments to a
guaranteed party based on another entity’s failure to perform under an agreement. The Company’s use of guarantees is
disclosed below by type of guarantee.
Securitizations Representations and Warranties
As part of the Company’s financing activities, the Company provides representations and warranties that certain
assets pledged as collateral in secured borrowing arrangements conform to specified guidelines. Due diligence is
performed by the Company, which is intended to ensure that asset guideline qualifications are met. If the assets pledged
as collateral do not meet certain conforming guidelines, the Company may be required to replace, repurchase or sell
such assets. In its credit card securitization activities, the Company would replace nonconforming receivables through
the allocation of excess seller’s interest or from additional transfers from the unrestricted pool of receivables. If the
Company could not add enough receivables to satisfy the requirement, an early amortization (or repayment) of
investors’ interests would be triggered. In its student loan securitizations, the Company would generally repurchase the
loans from the trust at the outstanding principal amount plus interest.
The maximum potential amount of future payments the Company could be required to make would be equal to
the current outstanding balances of third-party investor interests in credit card asset-backed securities and the principal
amount of any private student loan secured borrowings, plus any unpaid interest for the corresponding secured
borrowings. The Company has recorded substantially all of the maximum potential amount of future payments in long-
term borrowings on the Company’s consolidated statements of financial condition. The Company has not recorded any
incremental contingent liability associated with its secured borrowing representations and warranties. Management
believes that the probability of having to replace, repurchase or sell assets pledged as collateral under secured
borrowing arrangements, including an early amortization event, is low.
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Counterparty Settlement Guarantees
Diners Club and DFS Services LLC (on behalf of PULSE) have various counterparty exposures, which are listed
below:
• Merchant Guarantee. Diners Club has entered into contractual relationships with certain international
merchants, which generally include travel-related businesses, for the benefit of all Diners Club licensees. The
licensees hold the primary liability to settle the transactions of their customers with these merchants. However,
Diners Club retains a counterparty exposure if a licensee fails to meet its financial payment obligation to one
of these merchants.
• ATM Guarantee. PULSE entered into contractual relationships with certain international ATM acquirers in
which DFS Services LLC retains counterparty exposure if an issuer fails to fulfill its settlement obligation.
• Global Network Alliance Guarantee. Discover Network, Diners Club and PULSE have entered into
contractual relationships with certain international payment networks in which DFS Services LLC retains the
counterparty exposure if a network fails to fulfill its settlement obligation.
The maximum potential amount of future payments related to such contingent obligations is dependent upon the
transaction volume processed between the time a potential counterparty defaults on its settlement and the time at which
the Company disables the settlement of any further transactions for the defaulting party. The Company has some
contractual remedies to offset these counterparty settlement exposures (such as letters of credit or pledged deposits),
however, there is no limitation on the maximum amount the Company may be liable to pay.
The actual amount of the potential exposure cannot be quantified as the Company cannot determine whether
particular counterparties will fail to meet their settlement obligations. In the event all licensees and/or issuers were to
become unable to settle their transactions, the Company estimates its maximum potential counterparty exposures to
these settlement guarantees would be approximately $90 million as of December 31, 2022.
The Company believes that the estimated amounts of maximum potential future payments are not representative
of the Company’s actual potential loss exposure given Diners Club’s and PULSE’s insignificant historical losses from
these counterparty exposures. As of December 31, 2022, the Company had not recorded any contingent liability in the
consolidated financial statements for these counterparty exposures and management believes that the probability of any
payments under these arrangements is low.
Discover Network Merchant Chargeback Guarantees
The Company operates the Discover Network, issues payment cards and permits third parties to issue payment
cards. The Company is contingently liable for certain transactions processed on the Discover Network in the event of a
dispute between the payment card customer and a merchant. The contingent liability arises if the disputed transaction
involves a merchant or merchant acquirer with whom the Discover Network has a direct relationship. If a dispute is
resolved in the customer’s favor, the Discover Network will credit or refund the disputed amount to the Discover
Network card issuer, who in turn credits its customer’s account. The Discover Network will then charge back the
disputed amount of the payment card transaction to the merchant or merchant acquirer, where permitted by the
applicable agreement, to seek recovery of amounts already paid to the merchant for payment card transactions. If the
Discover Network is unable to collect the amount subject to dispute from the merchant or merchant acquirer (e.g., in the
event of merchant default or dissolution or after expiration of the time period for chargebacks in the applicable
agreement), the Discover Network will bear the loss for the amount credited or refunded to the customer. In most
instances, a loss by the Discover Network is unlikely to arise in connection with payments on card transactions because
most products or services are delivered when purchased and credits are issued by merchants on returned items in a
timely fashion, thus minimizing the likelihood of cardholder disputes with respect to amounts paid by the Discover
Network. However, where the product or service is not scheduled to be provided to the customer until a later date
following the purchase, the likelihood of a contingent payment obligation by the Discover Network increases. Losses
related to merchant chargebacks were not material for the years ended December 31, 2022, 2021 and 2020.
The maximum potential amount of obligations of the Discover Network arising from such contingent obligations is
estimated to be the portion of the total Discover Network transaction volume processed to date for which timely and
valid disputes may be raised under applicable law and relevant issuer and customer agreements. There is no limitation
on the maximum amount the Company may be liable to pay to issuers. However, the Company believes that such
amount is not representative of the Company’s actual potential loss exposure based on the Company’s historical
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experience. The actual amount of the potential exposure cannot be quantified as the Company cannot determine
whether the current or cumulative transaction volumes may include or result in disputed transactions.
The following table summarizes certain information regarding merchant chargeback guarantees (dollars in
millions):
Aggregate sales transaction volume(1) ................................................................................................. $
256,237
$
223,360
$
175,026
For the Years Ended December 31,
2022
2021
2020
(1)
Represents transactions processed on the Discover Network for which a potential liability exists that, in aggregate, can differ from credit card sales volume.
The Company did not record any contingent liability in the consolidated financial statements for merchant
chargeback guarantees as of December 31, 2022 and 2021. The Company mitigates the risk of potential loss exposure
by withholding settlement from merchants, obtaining third-party guarantees, or obtaining escrow deposits or letters of
credit from certain merchant acquirers or merchants that are considered a higher risk due to various factors such as
time delays in the delivery of products or services. As of December 31, 2022 and 2021, the Company had escrow
deposits and settlement withholdings of $11 million and $15 million, respectively, which are recorded in interest-
bearing deposit accounts and accrued expenses and other liabilities on the Company’s consolidated statements of
financial condition.
19.
Litigation and Regulatory Matters
In the normal course of business, from time to time, the Company has been named as a defendant in various
legal actions, including arbitrations, class actions and other litigation, arising in connection with its activities. Certain of
the actual or threatened legal actions include claims for substantial compensatory and/or punitive damages or claims
for indeterminate amounts of damages. The litigation process is not predictable and can lead to unexpected results. The
Company contests liability and/or the amount of damages as appropriate in each pending matter.
The Company has historically offered its customers an arbitration clause in its customer agreements. The
arbitration clause allows the Company and its customers to quickly and economically resolve disputes. Additionally, the
arbitration clause has in some instances limited the costs of, and the Company’s exposure to, litigation. Future legal and
regulatory challenges and prohibitions may cause the Company to discontinue its offering and use of such clauses.
From time to time, the Company is involved in legal actions challenging its arbitration clause. Bills may be periodically
introduced in Congress to directly or indirectly prohibit the use of pre-dispute arbitration clauses.
The Company is also involved, from time to time, in other reviews, investigations and proceedings (both formal
and informal) by governmental agencies regarding the Company’s business including, among other matters, consumer
regulatory, accounting, tax and other operational matters. The investigations and proceedings may result in significant
adverse judgments, settlements, fines, penalties, injunctions, decreases in regulatory ratings, customer restitution or
other relief. These outcomes could materially impact the Company’s consolidated financial statements, increase its cost
of operations, or limit the Company’s ability to execute its business strategies and engage in certain business activities.
Certain subsidiaries of the Company are subject to a consent order with the Consumer Financial Protection Bureau
(“CFPB”) regarding certain private student loan servicing practices, as described below. Pursuant to powers granted
under federal banking laws, regulatory agencies have broad and sweeping discretion and may assess civil money
penalties, require changes to certain business practices or require customer restitution at any time.
In accordance with applicable accounting guidance, the Company establishes an accrued liability for legal and
regulatory matters when those matters present loss contingencies that are both probable and estimable. Litigation and
regulatory settlement-related expense was $15 million, $59 million and $31 million for the years ended December 31,
2022, 2021 and 2020, respectively.
There may be an exposure to loss in excess of any amounts accrued. The Company believes the estimate of the
aggregate range of reasonably possible losses (meaning the likelihood of losses is more than remote but less than
likely), in excess of the amounts that the Company has accrued for legal and regulatory proceedings, is up to $190
million as of December 31, 2022. This estimated range of reasonably possible losses is based on currently available
information for those proceedings in which the Company is involved and considers the Company’s best estimate of such
losses for those matters for which an estimate can be made. It does not represent the Company’s maximum potential
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loss exposure. Various aspects of the legal proceedings underlying the estimated range will change from time to time
and actual results may vary significantly from the estimate.
The Company’s estimated range noted above involves significant judgment, given the varying stages of the
proceedings, the existence of numerous yet to be resolved issues, the breadth of the claims (often spanning multiple
years and, in some cases, a wide range of business activities), unspecified damages and/or the novelty of the legal
issues presented. The outcome of pending matters could adversely affect the Company’s reputation and be material to
the Company’s consolidated financial condition, operating results and cash flows for a particular future period,
depending on, among other things, the level of the Company’s income for such period.
In July 2015, the Company announced that its subsidiaries, Discover Bank, The Student Loan Corporation and
Discover Products Inc. (the “Discover Subsidiaries”), agreed to a consent order with the CFPB with respect to certain
private student loan servicing practices (the “2015 Order”). The 2015 Order expired in July 2020. In December 2020,
the Discover Subsidiaries agreed to a consent order (the “2020 Order”) with the CFPB resolving the agency’s
investigation into Discover Bank’s compliance with the 2015 Order. In connection with the 2020 Order, Discover is
required to implement a redress and compliance plan and must pay at least $10 million in consumer redress to
consumers who may have been harmed and has paid a $25 million civil money penalty to the CFPB.
On March 8, 2016, a class-action lawsuit was filed against the Company, other credit card networks, other
issuing banks and EMVCo in the U.S. District Court for the Northern District of California (B&R Supermarket, Inc., d/b/
a Milam’s Market, et al. v. Visa, Inc. et al.) alleging a conspiracy by defendants to shift fraud liability to merchants with
the migration to the EMV security standard and chip technology. The plaintiffs assert joint and several liability among
the defendants and seek unspecified damages, including treble damages, attorneys’ fees, costs and injunctive relief. In
May 2017, the Court entered an order transferring the entire action to a federal court in New York that is presiding
over certain related claims that are pending in the actions consolidated as MDL 1720. In August 2020, the Court
granted the plaintiffs’ Motion to Certify a Class. The defendants appealed the ruling, which was denied in January
2021. Expert discovery closed on February 28, 2022. On June 3, 2022, the Court granted Plaintiffs’ Motion to
Approve Class Notices. The Company filed its renewed motion to compel arbitration, motion for summary judgment,
and Daubert challenges on November 30, 2022, with briefing scheduled to close on July 27, 2023. The Company is
not in a position at this time to assess the likely outcome or its exposure, if any, with respect to this matter. However, the
Company will seek to defend itself vigorously against all claims asserted by the plaintiffs.
20.
Fair Value Measurements
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly
transaction between market participants at the measurement date. ASC Topic 820, Fair Value Measurement, provides a
three-level hierarchy for classifying the inputs to valuation techniques used to measure fair value of financial instruments
based on whether the inputs are observable or unobservable. It also requires certain disclosures about those
measurements. The three-level valuation hierarchy is as follows:
•
•
•
Level 1: Fair values determined by Level 1 inputs are defined as those that utilize quoted prices (unadjusted)
in active markets for identical assets or liabilities that the Company has the ability to access.
Level 2: Fair values determined by Level 2 inputs are those that utilize inputs other than quoted prices
included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs
include quoted prices for similar assets and liabilities in active or inactive markets, quoted prices for the
identical assets in an inactive market and inputs other than quoted prices that are observable for the asset or
liability, such as interest rates and yield curves that are observable at commonly quoted intervals. The
Company evaluates factors such as the frequency of transactions, the size of the bid-ask spread and the
significance of adjustments made when considering transactions involving similar assets or liabilities to assess
the relevance of those observed prices. If relevant and observable prices are available, the fair values of the
related assets or liabilities would be classified as Level 2.
Level 3: Fair values determined by Level 3 inputs are those based on unobservable inputs and include
situations where there is little, if any, market activity for the asset or liability being valued. In instances where
the inputs used to measure fair value may fall into different levels of the fair value hierarchy, the level in the
fair value hierarchy in which the measurements are classified is based on the lowest level input that is
significant to the fair value measurement in its entirety. Accordingly, the Company may utilize both
observable and unobservable inputs in determining the fair values of financial instruments classified within
the Level 3 category.
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The Company evaluates the classification of each fair value measurement within the hierarchy at least quarterly.
The Company’s assessment of the significance of a particular input to the fair value measurement in its entirety
requires judgment and involves consideration of factors specific to the asset or liability. Furthermore, certain techniques
used to measure fair value involve some degree of judgment and, as a result, are not necessarily indicative of the
amounts the Company would realize in a current market exchange.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Assets and liabilities measured at fair value on a recurring basis are as follows (dollars in millions):
Quoted Price in
Active Markets
for Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
Balance at December 31, 2022
Assets
Fair value - OCI
U.S. Treasury and U.S. GSE securities ................................... $
11,416
$
Residential mortgage-backed securities - Agency .................
—
Available-for-sale investment securities .................................. $
11,416
$
7
$
564
571
$
Derivative financial instruments - cash flow hedges(1) ........... $
— $
1
$
— $
—
— $
— $
Fair value - Net income
Marketable equity securities .................................................... $
41
$
— $
— $
Liabilities
Fair value - OCI
Derivative financial instruments - cash flow hedges(1) ........... $
— $
3
$
— $
Fair value - Net income
Derivative financial instruments - fair value hedges(1) ........... $
— $
2
$
— $
11,423
564
11,987
1
41
3
2
Balance at December 31, 2021
Assets
Fair value - OCI
U.S. Treasury and U.S. GSE securities ................................... $
6,505
$
Residential mortgage-backed securities - Agency .................
—
Available-for-sale investment securities .................................. $
6,505
$
9
$
186
195
$
— $
—
— $
6,514
186
6,700
Fair value - Net income
Marketable equity securities .................................................... $
461
$
— $
— $
461
(1)
Derivative instrument carrying values in an asset or liability position are presented as part of other assets or accrued expenses and other liabilities, respectively, in the
Company’s consolidated statements of financial condition.
Available-for-Sale Investment Securities
Investment securities classified as available-for-sale consist of U.S. Treasury and U.S. GSE securities and RMBS.
The fair value estimates of investment securities classified as Level 1, consisting of U.S. Treasury securities, are
determined based on quoted market prices for the same securities. The fair value estimates of U.S. GSE securities and
RMBS are classified as Level 2 and are valued by maximizing the use of relevant observable inputs, including quoted
prices for similar securities, benchmark yield curves and market-corroborated inputs.
The Company validates the fair value estimates provided by pricing services primarily by comparing to valuations
obtained through other pricing sources. The Company evaluates pricing variances among different pricing sources to
ensure that the valuations utilized are reasonable. The Company also corroborates the reasonableness of the fair value
estimates with analysis of trends of significant inputs, such as market interest rate curves. The Company further performs
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due diligence in understanding the procedures and techniques performed by the pricing services to derive fair value
estimates.
At December 31, 2022, amounts reported in RMBS reflect U.S. government agency and U.S. GSE obligations
issued by Ginnie Mae, Fannie Mae and Freddie Mac with an aggregate par value of $586 million, a weighted-average
coupon of 4.05% and a weighted-average remaining maturity of four years.
Marketable Equity Securities
The Company holds non-controlling equity positions in payment service entities that have actively traded stock
and therefore have readily determinable fair values. The Company classifies these equity securities as Level 1, the fair
value estimates of which are determined based on quoted share prices for the same securities.
Derivative Financial Instruments
The Company’s derivative financial instruments consist of interest rate swaps and foreign exchange forward
contracts. These instruments are classified as Level 2 as their fair values are estimated using proprietary pricing models,
containing certain assumptions based on readily observable market-based inputs, including interest rate curves, option
volatility and foreign currency forward and spot rates. In determining fair values, the pricing models use widely
accepted valuation techniques, including discounted cash flow analysis on the expected cash flows of each derivative.
This analysis reflects the contractual terms of the derivatives, including the period to maturity and the observable market-
based inputs. The fair values of the interest rate swaps are determined using the market standard methodology of
netting the discounted future fixed cash receipts (or payments) and the discounted expected variable cash payments (or
receipts). The variable cash payments are based on an expectation of future interest rates derived from the observable
market interest rate curves. The Company considers collateral and master netting agreements that mitigate credit
exposure to counterparties in determining the counterparty credit risk valuation adjustment. The fair values of the
currency instruments are valued by comparing the contracted forward exchange rate pertaining to the specific contract
maturities to the current market exchange rate.
The Company validates the fair value estimates of interest rate swaps primarily through comparison to the fair
value estimates computed by the counterparties to each of the derivative transactions. The Company evaluates pricing
variances among different pricing sources to ensure that the valuations utilized are reasonable. The Company also
corroborates the reasonableness of the fair value estimates with analysis of trends of significant inputs, such as market
interest rate curves. The Company performs due diligence in understanding the impact of any changes to the valuation
techniques performed by proprietary pricing models before implementation, working closely with the third-party
valuation service and reviewing the service’s control objectives at least annually. The Company corroborates the fair
value of foreign exchange forward contracts through independent calculation of the fair value estimates.
In October 2020, the Company revised its valuation methodology to reflect changes made by central
clearinghouses that changed the discounting methodology and interest calculation of cash variation margin from
Federal Funds Overnight Index Swap (“OIS”) to SOFR OIS for U.S. Dollar cleared interest rate swaps. The Company’s
revised valuation methodology results in valuations for cleared interest rate swaps that better reflect cleared swap prices
obtainable in the markets in which the Company transacts. Pursuant to ASC Topic 848, the Company has elected and
applied certain optional expedients and exceptions that provide contract modification and hedge accounting relief to
eligible interest rate swaps affected by the change in the discounting methodology. The changes in valuation
methodology are applied prospectively as a change in accounting estimate and are immaterial to the Company’s
financial statements.
Assets and Liabilities Measured at Fair Value on a Non-Recurring Basis
The Company also has assets that, under certain conditions, are subject to measurement at fair value on a non-
recurring basis. These assets include those associated with acquired businesses, including goodwill. For these assets,
measurement at fair value in periods subsequent to the initial recognition of the assets may be applicable whenever one
is tested for impairment. No impairments were recognized related to these assets for the year ended December 31,
2022. The Company recognized $95 million of impairments related to these assets for the year ended December 31,
2021.
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Financial Instruments Measured at Other Than Fair Value
The following tables disclose the estimated fair value of the Company’s financial assets and financial liabilities
that are not required to be carried at fair value (dollars in millions):
Balance at December 31, 2022
Assets
Amortized cost
Quoted Prices
in Active
Markets for
Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
Carrying
Value
Residential mortgage-backed securities - Agency...................... $
Held-to-maturity investment securities ......................................... $
— $
— $
199
199
$
$
— $
— $
199
199
$
$
221
221
Net loan receivables ..................................................................... $
— $
— $
110,796
$
110,796
$
104,746
Carrying value approximates fair value(1)
Cash and cash equivalents........................................................... $
8,856
Restricted cash............................................................................... $
41
$
$
— $
— $
Accrued interest receivables(2)...................................................... $
— $
1,211
$
— $
— $
— $
8,856
41
1,211
$
$
$
8,856
41
1,211
Liabilities
Amortized cost
Time deposits(3).............................................................................. $
— $
32,710
$
— $
32,710
$
33,070
Long-term borrowings - owed to securitization investors .......... $
— $
9,862
$
Other long-term borrowings ........................................................
—
9,468
Long-term borrowings .................................................................. $
— $
19,330
$
84
—
84
$
$
9,946
$
10,259
9,468
9,849
19,414
$
20,108
Carrying value approximates fair value(1)
Accrued interest payables(2) ......................................................... $
— $
308
$
— $
308
$
308
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Balance at December 31, 2021
Assets
Amortized cost
Quoted Prices
in Active
Markets for
Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
Carrying
Value
Residential mortgage-backed securities - Agency...................... $
Held-to-maturity investment securities ......................................... $
— $
— $
206
206
$
$
— $
— $
206
206
$
$
204
204
Net loan receivables ..................................................................... $
— $
— $
94,176
$
94,176
$
86,862
Carrying value approximates fair value(1)
Cash and cash equivalents........................................................... $
Restricted cash............................................................................... $
8,750
2,582
$
$
— $
— $
Accrued interest receivables(2)...................................................... $
— $
948
$
— $
— $
— $
8,750
2,582
948
$
$
$
8,750
2,582
948
Liabilities
Amortized cost
Time deposits(3).............................................................................. $
Short-term borrowings.................................................................. $
— $
— $
21,490
1,750
$
$
— $
— $
21,490
1,750
$
$
21,125
1,750
Long-term borrowings - owed to securitization investors .......... $
— $
8,953
$
104
$
9,057
$
Other long-term borrowings ........................................................
—
10,013
—
10,013
9,039
9,438
Long-term borrowings .................................................................. $
— $
18,966
$
104
$
19,070
$
18,477
Carrying value approximates fair value(1)
Accrued interest payables(2) ......................................................... $
— $
184
$
— $
184
$
184
(1)
(2)
(3)
The carrying values of these assets and liabilities approximate fair value due to their short-term nature.
Accrued interest receivable and payable carrying values are presented as part of other assets and accrued expenses and other liabilities, respectively, in the
Company’s consolidated statements of financial condition.
Excludes deposits without contractually defined maturities for all periods presented.
21. Derivatives and Hedging Activities
The Company uses derivatives to manage its exposure to various financial risks. The Company does not enter into
derivatives for trading or speculative purposes. Certain derivatives used to manage the Company’s exposure to foreign
currency are not designated as hedges and do not qualify for hedge accounting.
Derivatives may give rise to counterparty credit risk, which generally is mitigated through collateral arrangements
as described under the sub-heading “— Collateral Requirements and Credit-Risk Related Contingency Features.” The
Company enters into derivative transactions with established dealers that meet minimum credit criteria established by
the Company. All counterparties must be pre-approved before engaging in any transaction with the Company. The
Company regularly monitors counterparties to ensure compliance with the Company’s risk policies and limits. In
determining the counterparty credit risk valuation adjustment for the fair values of derivatives, if any, the Company
considers collateral and legally enforceable master netting agreements that mitigate credit exposure to related
counterparties.
All derivatives are recorded in other assets at their gross positive fair values and in accrued expenses and other
liabilities at their gross negative fair values. See Note 20: Fair Value Measurements for a description of the valuation
methodologies used for derivatives. Cash collateral amounts associated with derivative positions that are cleared
through an exchange are legally characterized as settlement of the derivative positions. Such collateral amounts are
reflected as offsets to the associated derivatives balances recorded in other assets or in accrued expenses and other
liabilities. Other cash collateral posted and held balances are recorded in other assets and deposits, respectively, in the
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consolidated statements of financial condition. Collateral amounts recorded in the consolidated statements of financial
condition are based on the net collateral posted or held position for each applicable legal entity’s master netting
arrangement with each counterparty.
Derivatives Designated as Hedges
Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows
arising from changes in interest rates, or other types of forecasted transactions, are considered cash flow hedges.
Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or
firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges.
Cash Flow Hedges
The Company uses interest rate swaps to manage its exposure to variability in cash flows related to changes in
interest rates on interest-earning assets and funding instruments. These interest rate swaps qualify for hedge accounting
in accordance with ASC Topic 815, Derivatives and Hedging (“ASC 815”). At December 31, 2022 and 2021, the
Company’s outstanding cash flow hedges primarily relate to interest receipts from credit card receivables and had an
initial maximum period of three years and two years, respectively.
The change in the fair value of derivatives designated as cash flow hedges is recorded in OCI and is
subsequently reclassified into earnings in the period that the hedged forecasted cash flows affect earnings. Amounts
reported in AOCI related to derivatives at December 31, 2022, will be reclassified to interest income and interest
expense as interest receipts and payments are accrued on the Company’s then outstanding credit card receivables and
certain floating-rate debt, respectively. During the next 12 months, the Company estimates it will reclassify $32 million
into pretax earnings related to its cash flow hedges.
Fair Value Hedges
The Company is exposed to changes in the fair value of its fixed-rate debt obligations due to changes in interest
rates. The Company uses interest rate swaps to manage its exposure to changes in fair value of certain fixed-rate long-
term borrowings, including securitized debt and bank notes, attributable to changes in the respective benchmark rates.
These interest rate swaps qualify as fair value hedges in accordance with ASC 815. Changes in the fair values of both
(i) the derivatives and (ii) the hedged long-term borrowings attributable to the interest rate risk being hedged are
recorded in interest expense. The changes generally provide substantial offset to one another, with any difference
recognized in interest expense.
Derivatives Not Designated as Hedges
Foreign Exchange Forward Contracts
The Company has foreign exchange forward contracts that are economic hedges and are not designated as
accounting hedges. The Company enters into foreign exchange forward contracts to manage foreign currency risk.
Changes in the fair value of these contracts are recorded in other income on the consolidated statements of income.
Derivatives Cleared Through an Exchange
Cash variation margin payments on derivatives cleared through an exchange are legally considered settlement
payments and are accounted for with corresponding derivative positions as one unit of account and not presented
separately as collateral. With settlement payments on derivative positions cleared through this exchange reflected as
offsets to the associated derivative asset and liability balances, the fair values of derivative instruments and collateral
balances shown are generally reduced.
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Derivatives Activity
The following table summarizes the fair value (including accrued interest) and outstanding notional amounts of
derivative instruments and related collateral balances (dollars in millions):
December 31,
2022
2021
Number of
Outstanding
Derivative
Contracts
Notional
Amount
Derivative
Assets
Derivative
Liabilities
Notional
Amount
Derivative
Assets(1)
Derivative
Liabilities(1)
Derivatives designated as hedges
Interest rate swaps — cash flow hedge.............. $
5,000
Interest rate swaps — fair value hedge.............. $
4,425
Derivatives not designated as hedges
Foreign exchange forward contracts(2)............... $
25
Total gross derivative assets/liabilities(3)............
Less: collateral held/posted(4) .............................
9
5
7
$
1
$
—
—
1
—
Total net derivative assets/liabilities...................
$
1
$
250
$
— $
3
2
$
$
6,125
—
—
—
—
$
— $
— $
36
5
(5)
—
—
—
—
—
—
—
(1)
(2)
(3)
(4)
The gross and net derivative assets and liabilities were immaterial as of December 31, 2021.
The foreign exchange forward contracts have notional amounts of EUR 6 million, GBP 6 million, SGD 1 million, INR 788 million and AUD 2 million as of
December 31, 2022, and notional amounts of EUR 6 million, GBP 6 million, SGD 1 million, INR 788 million and AUD 14 million as of December 31, 2021.
In addition to the derivatives disclosed in the table, the Company enters into forward contracts to purchase when-issued mortgage-backed securities as part of its
community reinvestment initiatives. At December 31, 2022, the Company had one outstanding contract with a total notional amount of $48 million and an
immaterial fair value. At December 31, 2021, the Company had one outstanding contract with a total notional amount of $50 million and an immaterial fair value.
Collateral amounts, which consist of cash and investment securities, are limited to the related derivative asset/liability balance and do not include excess collateral
received/pledged.
The following amounts were recorded on the statements of financial condition related to cumulative basis
adjustments for fair value hedges (dollars in millions):
December 31,
2022
2021
Cumulative Amount
of Fair Value
Hedging Adjustment
(Decreasing) the
Carrying Amount of
Hedged Liabilities(1)
Carrying Amount of
Hedged Liabilities
Cumulative Amount
of Fair Value
Hedging Adjustment
Increasing the
Carrying Amount of
Hedged Liabilities(1)
Carrying Amount of
Hedged Liabilities
Long-term borrowings............................................ $
4,386
$
(3) $
6,158
$
83
(1)
The balance includes $28 million and $48 million of cumulative hedging adjustments related to discontinued hedging relationships as of December 31, 2022 and
2021, respectively.
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The following table summarizes the impact of the derivative instruments on income and indicates where within the
consolidated financial statements such impact is reported (dollars in millions):
Location and Amount of (Losses) Gains Recognized on the
Consolidated Statements of Income
Interest Expense
Deposits
Long-Term
Borrowings
Interest
Income
(Credit Card)
Other Income
For the Year Ended December 31, 2022
Total amounts of income and expense line items presented in the consolidated
statements of income, where the effects of fair value or cash flow hedges are
recorded......................................................................................................................... $
(1,257) $
(606) $
10,632
$
75
The effects of cash flow and fair value hedging
Gains (Losses) on cash flow hedging relationships
Amounts reclassified from OCI into earnings................................................................ $
— $
(2) $
(2) $
Gains (losses) on fair value hedging relationships
Gains on hedged items ................................................................................................... $
Gains (losses) on interest rate swaps .............................................................................
Total gains (losses) on fair value hedging relationships............................................... $
— $
—
— $
66
$
(70)
(4) $
— $
—
— $
The effects of derivatives not designated in hedging relationships
Gains on derivatives not designated as hedges............................................................ $
— $
— $
— $
—
—
—
—
1
For the Year Ended December 31, 2021
Total amounts of income and expense line items presented in the consolidated
statements of income, where the effects of fair value or cash flow hedges are
recorded......................................................................................................................... $
(661) $
(473) $
8,717
$
66
The effects of cash flow and fair value hedging
Gains (losses) on cash flow hedging relationships
Amounts reclassified from OCI into earnings................................................................ $
— $
(3) $
— $
Gains (losses) on fair value hedging relationships
Gains on hedged items ................................................................................................... $
— $
246
$
Gains (losses) on interest rate swaps .............................................................................
—
(93)
Total gains on fair value hedging relationships ............................................................ $
— $
153
$
— $
—
— $
—
—
—
—
For the Year Ended December 31, 2020
Total amounts of income and expense line items presented in the consolidated
statements of income, where the effects of fair value or cash flow hedges are
recorded......................................................................................................................... $
(1,231) $
(602) $
8,985
$
56
The effects of cash flow and fair value hedging
(Losses) gains on cash flow hedging relationships
Amounts reclassified from OCI into earnings................................................................ $
(9) $
(3) $
— $
Gains (losses) on fair value hedging relationships
Gains (losses) on hedged items...................................................................................... $
— $
(268) $
Gains on interest rate swaps ..........................................................................................
—
423
Total gains on fair value hedging relationships ............................................................ $
— $
155
$
— $
—
— $
—
—
—
—
For the impact of the derivative instruments on OCI, see Note 13: Accumulated Other Comprehensive Income.
-130-
Collateral Requirements and Credit-Risk Related Contingency Features
The Company has master netting arrangements and minimum collateral posting thresholds with its counterparties
for its fair value and cash flow hedge interest rate swaps and foreign exchange forward contracts. The Company has
not sought a legal opinion in relation to the enforceability of its master netting arrangements and, as such, does not
report any of these positions on a net basis. Collateral is required by either the Company or its subsidiaries or the
counterparty depending on the net fair value position of the derivatives held with that counterparty. These collateral
receivable or payable amounts are generally not offset against the fair value of these derivatives but are recorded
separately in other assets or deposits. Most of the Company’s cash collateral amounts relate to positions cleared
through an exchange and are reflected as offsets to the associated derivatives balances recorded in other assets and
accrued expenses and other liabilities.
The Company also has agreements with certain of its derivative counterparties that contain a provision under
which the Company could be declared in default on any of its derivative obligations if the Company defaults on any of
its indebtedness, including default where the lender has not accelerated repayment of the indebtedness.
22.
Segment Disclosures
The Company manages its business activities in two segments: Digital Banking and Payment Services.
• Digital Banking: The Digital Banking segment includes Discover-branded credit cards issued to individuals on
the Discover Network and other consumer products and services, including private student loans, personal
loans, home loans and other consumer lending and deposit products. The majority of Digital Banking
revenues relate to interest income earned on the segment’s loan products. Additionally, the Company’s credit
card products generate substantially all revenues related to discount and interchange, protection products
and loan fee income.
•
Payment Services: The Payment Services segment includes PULSE, an automated teller machine, debit and
electronic funds transfer network; Diners Club, a global payments network; and the Company’s Network
Partners business, which provides payment transaction processing and settlement services on the Discover
Network. The majority of Payment Services revenues relate to transaction processing revenue from PULSE
and royalty and licensee revenue from Diners Club.
The business segment reporting provided to and used by the Company’s chief operating decision-maker is
prepared using the following principles and allocation conventions:
•
The Company aggregates operating segments when determining reportable segments.
• Corporate overhead is not allocated between segments; all corporate overhead is included in the Digital
Banking segment.
•
•
•
•
Through its operation of the Discover Network, the Digital Banking segment incurs fixed marketing, servicing
and infrastructure costs that are not specifically allocated among the segments, except for an allocation of
direct and incremental costs driven by the Company’s Payment Services segment.
The Company’s assets are not allocated among the operating segments in the information reviewed by the
Company’s chief operating decision-maker.
The revenues of each segment are derived from external sources. The segments do not earn revenue from
intercompany sources.
Income taxes are not specifically allocated between the operating segments in the information reviewed by
the Company’s chief operating decision maker.
-131-
The following table presents segment data (dollars in millions):
Digital
Banking
Payment
Services
Total
For the Year Ended December 31, 2022
Interest income
Credit card loans................................................................................................................................. $
10,632
$
— $
10,632
Private student loans ...........................................................................................................................
Personal loans .....................................................................................................................................
Other loans ..........................................................................................................................................
Other interest income..........................................................................................................................
Total interest income ................................................................................................................................
Interest expense........................................................................................................................................
Net interest income ..................................................................................................................................
Provision for credit losses ........................................................................................................................
Other income ...........................................................................................................................................
Other expense..........................................................................................................................................
831
872
167
362
12,864
1,865
10,999
2,359
2,162
5,069
—
—
—
—
—
—
—
—
176
167
Income before income taxes ................................................................................................................... $
5,733
$
9
$
831
872
167
362
12,864
1,865
10,999
2,359
2,338
5,236
5,742
For the Year Ended December 31, 2021
Interest income
Credit card loans................................................................................................................................. $
8,717
$
— $
8,717
Private student loans ...........................................................................................................................
Personal loans .....................................................................................................................................
Other loans ..........................................................................................................................................
Other interest income..........................................................................................................................
742
878
114
200
Total interest income ................................................................................................................................
10,651
Interest expense........................................................................................................................................
Net interest income ..................................................................................................................................
Provision for credit losses ........................................................................................................................
Other income ...........................................................................................................................................
Other expense..........................................................................................................................................
1,134
9,517
218
1,781
4,549
—
—
—
—
—
—
—
—
789
256
Income before income taxes ................................................................................................................... $
6,531
$
533
$
742
878
114
200
10,651
1,134
9,517
218
2,570
4,805
7,064
For the Year Ended December 31, 2020
Interest income
Credit card loans................................................................................................................................. $
8,985
$
— $
8,985
Private student loans ...........................................................................................................................
Personal loans .....................................................................................................................................
Other loans ..........................................................................................................................................
Other interest income..........................................................................................................................
754
958
106
292
Total interest income ................................................................................................................................
11,095
Interest expense........................................................................................................................................
Net interest income ..................................................................................................................................
Provision for credit losses ........................................................................................................................
Other income ...........................................................................................................................................
Other expense..........................................................................................................................................
1,865
9,230
5,134
1,459
4,292
—
—
—
—
—
—
—
—
399
227
Income before income taxes ................................................................................................................... $
1,263
$
172
$
754
958
106
292
11,095
1,865
9,230
5,134
1,858
4,519
1,435
-132-
23.
Revenue from Contracts with Customers
ASC Topic 606, Revenue from Contracts with Customers (“ASC 606”), generally applies to the sales of any good
or service for which no other specific accounting guidance is provided. ASC 606 defines a principles-based model
under which revenue from a contract is allocated to the distinct performance obligations within the contract and
recognized in income as each performance obligation is satisfied. The Company’s revenue that is subject to this model
includes discount and interchange, protection products fees, transaction processing revenue and certain amounts
classified as other income.
The following table presents revenue from contracts with customers disaggregated by business segment and
reconciles revenue from contracts with customers to total other income (dollars in millions):
Digital
Banking
Payment
Services
Total
For the Year Ended December 31, 2022
Other income subject to ASC 606
Discount and interchange revenue, net(1)............................................................................................... $
1,345
$
Protection products revenue ....................................................................................................................
Transaction processing revenue..............................................................................................................
Other income ...........................................................................................................................................
Total other income subject to ASC 606(2)...............................................................................................
Other income not subject to ASC 606
Loan fee income.......................................................................................................................................
Gains (losses) on equity investments ......................................................................................................
Total other income (loss) not subject to ASC 606..................................................................................
172
—
11
1,528
632
2
634
79
—
249
64
392
—
(216)
(216)
$
1,424
172
249
75
1,920
632
(214)
418
Total other income by operating segment.............................................................................................. $
2,162
$
176
$
2,338
For the Year Ended December 31, 2021
Other income subject to ASC 606
Discount and interchange revenue, net(1)............................................................................................... $
1,151
$
Protection products revenue ....................................................................................................................
Transaction processing revenue..............................................................................................................
Other income ...........................................................................................................................................
Total other income subject to ASC 606(2)...............................................................................................
Other income not subject to ASC 606
Loan fee income.......................................................................................................................................
Gains on equity investments ...................................................................................................................
Total other income not subject to ASC 606 ...........................................................................................
165
—
—
1,316
464
1
465
Total other income by operating segment.............................................................................................. $
1,781
$
For the Year Ended December 31, 2020
Other income subject to ASC 606
Discount and interchange revenue, net(1)............................................................................................... $
Protection products revenue ....................................................................................................................
Transaction processing revenue..............................................................................................................
Other (loss) income..................................................................................................................................
Total other income subject to ASC 606(2)...............................................................................................
Other income not subject to ASC 606
Loan fee income.......................................................................................................................................
Gains on equity investments ...................................................................................................................
Total other income not subject to ASC 606 ...........................................................................................
$
871
180
—
(7)
1,044
414
1
415
73
—
227
66
366
—
423
423
789
62
—
195
63
320
—
79
79
$
1,224
$
$
165
227
66
1,682
464
424
888
2,570
933
180
195
56
1,364
414
80
494
Total other income by operating segment.............................................................................................. $
1,459
$
399
$
1,858
(1) Net of rewards, including Cashback Bonus rewards, of $3.0 billion, $2.5 billion and $1.9 billion for the years ended December 31, 2022, 2021 and 2020,
(2)
respectively.
Excludes $10 million, $2 million and $2 million deposit product fees that are reported within net interest income for the years ended December 31, 2022, 2021 and
2020, respectively.
For a detailed description of the Company’s significant revenue recognition accounting policies, see Note 2:
Summary of Significant Accounting Policies.
-133-
24.
Related Party Transactions
In the ordinary course of business, the Company offers consumer financial products to its directors, executive
officers and certain members of their families. These products are offered on substantially the same terms as those
prevailing at the time for comparable transactions with unrelated parties and these receivables are included in the loan
receivables in the Company’s consolidated statements of financial condition. They were not material to the Company’s
financial position or results of operations.
25.
Parent Company Condensed Financial Information
The following Parent Company financial statements are provided in accordance with SEC rules, which require
such disclosure when the restricted net assets of consolidated subsidiaries exceed 25% of consolidated net assets.
Discover Financial Services
(Parent Company Only)
Condensed Statements of Financial Condition
December 31,
2022
2021
(dollars in millions)
Assets
Cash and cash equivalents(1) ................................................................................................................................................ $
3,155
$
3,182
Restricted cash ........................................................................................................................................................................
Notes receivable from subsidiaries(2) ...................................................................................................................................
Investment in bank subsidiary ...............................................................................................................................................
Investments in non-bank subsidiaries....................................................................................................................................
Other assets ............................................................................................................................................................................
20
1,759
11,922
886
811
20
777
11,889
1,209
663
Total assets.............................................................................................................................................................................. $
18,553
$
17,740
Liabilities and Stockholders’ Equity
Non-interest-bearing deposit accounts................................................................................................................................. $
2
$
Short-term borrowings from subsidiaries .............................................................................................................................
Long-term borrowings............................................................................................................................................................
Accrued expenses and other liabilities .................................................................................................................................
Total liabilities.........................................................................................................................................................................
115
3,487
359
3,963
2
439
3,548
343
4,332
Stockholders’ equity ...............................................................................................................................................................
14,590
13,408
Total liabilities and stockholders’ equity ............................................................................................................................... $
18,553
$
17,740
(1)
(2)
The Parent Company had $3.1 billion and $3.0 billion in a money market deposit account at Discover Bank as of December 31, 2022 and 2021, respectively, which
is included in cash and cash equivalents. These funds are available to the Parent for liquidity purposes.
The Parent Company advanced $1.3 billion to Discover Bank as of December 31, 2022 and 2021, which is included in notes receivable from subsidiaries.
-134-
Discover Financial Services
(Parent Company Only)
Condensed Statements of Comprehensive Income
For the Years Ended December 31,
2022
2021
2020
(dollars in millions)
Interest income .......................................................................................................................................... $
98
$
33
$
Interest expense.........................................................................................................................................
Net interest expense .................................................................................................................................
Dividends from bank subsidiary ..............................................................................................................
Dividends from non-bank subsidiaries....................................................................................................
Total income..............................................................................................................................................
Other expense...........................................................................................................................................
Income before income tax benefit and equity in undistributed net income of subsidiaries.................
Income tax benefit.....................................................................................................................................
Equity in undistributed net income of subsidiaries .................................................................................
Net income................................................................................................................................................
Other comprehensive (loss) income, net .................................................................................................
189
(91)
4,000
688
4,597
6
4,591
25
(224)
4,392
(245)
199
(166)
3,250
—
3,084
10
3,074
25
2,350
5,449
(139)
Comprehensive income ............................................................................................................................ $
4,147
$
5,310
$
44
205
(161)
555
200
594
(16)
610
30
501
1,141
164
1,305
-135-
Discover Financial Services
(Parent Company Only)
Condensed Statements of Cash Flows
For the Years Ended December 31,
2022
2021
2020
(dollars in millions)
Cash flows provided by operating activities
Net income................................................................................................................................................ $
4,392
$
5,449
$
1,141
(2,350)
(501)
Adjustments to reconcile net income to net cash provided by operating activities:
Equity in undistributed net income of subsidiaries............................................................................
Non-cash dividend from subsidiary....................................................................................................
Stock-based compensation expense ..................................................................................................
Deferred income taxes ........................................................................................................................
Depreciation and amortization ..........................................................................................................
Changes in assets and liabilities:
(Increase) decrease in other assets .................................................................................................
Increase (decrease) in accrued expenses and other liabilities.....................................................
224
(188)
89
(8)
32
(143)
27
—
103
(13)
47
(91)
24
Net cash provided by operating activities ..............................................................................................
4,425
3,169
Cash flows (used for) provided by investing activities(1)
(Increase) decrease in loans to subsidiaries ...........................................................................................
Net cash (used for) provided by investing activities...............................................................................
Cash flows used for financing activities
Net (decrease) increase in short-term borrowings from subsidiaries ..................................................
Proceeds from issuance of common stock..............................................................................................
Proceeds from issuance of long-term borrowings .................................................................................
Maturities and repayment of long-term borrowings .............................................................................
Purchases of treasury stock .....................................................................................................................
Proceeds from issuance of preferred stock.............................................................................................
Dividends paid on common and preferred stock ..................................................................................
Net cash used for financing activities.....................................................................................................
(Decrease) increase in cash, cash equivalents and restricted cash......................................................
Cash, cash equivalents and restricted cash, at beginning of period ...................................................
(982)
(982)
(324)
10
740
(834)
(2,359)
—
(703)
(3,470)
(27)
3,202
114
114
156
9
—
(172)
(2,260)
—
(636)
(2,903)
380
2,822
Cash, cash equivalents and restricted cash, at end of period.............................................................. $
3,175
$
3,202
$
—
42
(5)
41
42
(30)
730
(15)
(15)
—
10
—
(3)
(348)
493
(576)
(424)
291
2,531
2,822
Reconciliation of cash, cash equivalents and restricted cash
Cash and cash equivalents...................................................................................................................... $
3,155
$
3,182
$
2,802
Restricted cash..........................................................................................................................................
20
20
20
Cash, cash equivalents and restricted cash, at end of period.............................................................. $
3,175
$
3,202
$
2,822
Supplemental disclosure of cash flow information
Cash paid during the period for:
Interest expense .................................................................................................................................... $
Income taxes, net of income tax refunds ........................................................................................... $
159
$
(39) $
156
$
(70) $
168
(31)
(1)
Subsequent to the issuance of the audited financial statements for the year ended December 31, 2021, the Company identified an immaterial classification error
within cash flows (used for)/provided by investing activities. The correction of this error had no impact on the net cash (used for)/provided by investing activities.
Management has evaluated the materiality of this misstatement and concluded it was not material to the prior period.
-136-
26.
Subsequent Events
The Company has evaluated events and transactions that have occurred subsequent to December 31, 2022, and
determined that there were no subsequent events that would require recognition or disclosure in the consolidated
financial statements.
-137-
•
•
•
•
FDIA: Federal Deposit Insurance Act
FDIC: Federal Deposit Insurance Corporation
FFIEC: Federal Financial Institutions
Examination Council
FHLB: Federal Home Loan Bank
• GAAP: Accounting Principles Generally
Accepted in the United States
•
IRS: Internal Revenue Service
• KRI: Key Risk Indicator
•
•
LFI: Large Financial Institution
LIBOR: London Interbank Offered Rate
• OCI: Other Comprehensive Income (Loss)
• OIS: Overnight Index Swap
•
•
•
•
•
•
•
•
•
•
PCAOB: Public Company Accounting
Oversight Board
POS: Point-of-sale
PSU: Performance Stock Unit
Repo: Repurchase Agreement
RMBS: Residential Mortgage-Backed
Securities
RSU: Restricted Stock Unit
SCB: Stress Capital Buffer
SEC: Securities and Exchange Commission
SOFR: Secured Overnight Financing Rate
TDR: Troubled Debt Restructuring
• UDAAP: Unfair, Deceptive or Abusive Acts
or Practices
• U.S.: United States of America
• USD: United States Dollar
• U.S. GSE: Government-sponsored Enterprise
of the U.S.
• VIE: Variable Interest Entity
Glossary of Acronyms
• ALCO: Asset and Liability Management
Committee
• AOCI: Accumulated Other Comprehensive
Income (Loss)
• ARRC: Alternative Reference Rates
Committee
• ASC: Accounting Standards Codification
• ASU: Accounting Standards Update
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
BCBS: Basel Committee on Banking
Supervision
CARES Act: Coronavirus Aid, Relief, and
Economic Security Act
CCAR: Comprehensive Capital Analysis and
Review
CCPA: California Consumer Privacy Act
CECL: Current Expected Credit Loss
CEO: Chief Executive Officer
CET1: Common Equity Tier 1
CFPB: Consumer Financial Protection Bureau
CLDC: Compensation and Leadership
Development Committee
COSO: Committee of Sponsoring
Organizations of the Treadway Commission
COVID-19: Coronavirus Disease 2019
CPPA: California Privacy Protection Agency
CPRA: California Privacy Rights Act
CRM: Corporate Risk Management
CRO: Chief Risk Officer
• DCENT: Discover Card Execution Note Trust
• DCMT: Discover Card Master Trust
• DE&I: Diversity, Equity and Inclusion
• DFS: Discover Financial Services
• DRR: Designated Reserve Ratio
•
•
•
•
•
•
EGRRCPA: Economic Growth, Regulatory
Relief, and Consumer Protection Act
EPS: Earnings Per Share
ESG: Environmental, Social and Governance
EWI: Early Warning Indicator
FASB: Financial Accounting Standards
Board
FCA: UK Financial Conduct Authority
-138-
Item 9.
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.
Item 9A.
Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of our management, including our Chief Executive Officer and
Chief Financial Officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures (as
defined in Rule 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)),
which are designed to ensure that information required to be disclosed by us in the reports that we file or submit under
the Exchange Act is recorded, processed, summarized and reported within the time periods specified by the SEC’s rules
and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure
that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is
accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer,
as appropriate to allow timely decisions regarding required disclosure. Based on this evaluation, our Chief Executive
Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of the end
of the period covered by this report.
Management’s Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial
reporting (as such term is defined in Exchange Act Rule 13a-15(f) and 15d-15(f)) for the Company. Our internal control
over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and
the preparation of financial statements in accordance with generally accepted accounting principles. There are inherent
limitations to the effectiveness of any system of internal control over financial reporting. These limitations include the
possibility of human error, the circumvention or overriding of the system and reasonable resource constraints. Because
of its inherent limitations, our internal control over financial reporting may not prevent or detect misstatements.
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become
inadequate because of changes in conditions or that the degree of compliance with policies or procedures may
deteriorate.
Management assessed the effectiveness of our internal control over financial reporting as of December 31, 2022.
In making this assessment, management used the criteria set forth in Internal Control - Integrated Framework (2013)
issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on management’s
assessments and those criteria, management has concluded that our internal control over financial reporting was
effective as of December 31, 2022.
The effectiveness of our internal control over financial reporting as of December 31, 2022, has been audited by
Deloitte & Touche LLP, an independent registered public accounting firm, and the firm’s report on this matter is included
in Item 8 of this annual report on Form 10-K.
Changes in Internal Control over Financial Reporting
During the first quarter of 2022, we implemented a new general ledger and related infrastructure and systems.
The implementation was completed in the ordinary course of business to modernize technology used in our financial
reporting processes and was not implemented in response to identified material weaknesses in our internal control over
financial reporting. In connection with the implementation, where applicable, modifications were made to the design of
the control environment associated with the new general ledger and related technology.
Except for the implementation discussed above, there have been no changes in our internal control over financial
reporting (as such term is defined in Exchange Act Rule 13a-15(f) and 15d-15(f)) that occurred during the period
covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control
over financial reporting.
Item 9B. Other Information
None.
Item 9C.
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
Not applicable.
-139-
Part III.
Part III | Item 10.
Directors, Executive Officers and Corporate Governance
Information regarding our executive officers is included under the heading “Information About Our Executive
Officers” in Item 1 of this annual report on Form 10-K. Information regarding our directors and corporate governance
under the following captions in our proxy statement for our annual meeting of stockholders to be held on May 11, 2023
(“Proxy Statement”) is incorporated by reference herein.
“Corporate Governance — Information Concerning Nominees for Election as Directors”
“Corporate Governance — Process for Nominating Directors — Shareholder Recommendations for Director
Candidates”
“Corporate Governance — Board Roles and Responsibilities — Board and Committee Meetings”
Our Code of Ethics and Business Conduct applies to all directors, officers and employees, including our Chief
Executive Officer and our Chief Financial Officer. You can find our Code of Ethics and Business Conduct on our internet
site, www.discover.com. We will post any amendments to the Code of Ethics and Business Conduct and any waivers
that are required to be disclosed by the rules of either the SEC or the New York Stock Exchange, on our internet site.
Item 11.
Executive Compensation
Information regarding executive compensation under the following captions in our Proxy Statement is
incorporated by reference herein.
“Corporate Governance — Director Compensation”
“Executive Compensation”
“Compensation Discussion and Analysis”
“2022 Executive Compensation Tables”
Item 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder
Matters
Information related to the compensation plans under which our equity securities are authorized for issuance as of
December 31, 2022, is presented under the caption “Approval of the Discover Financial Services 2023 Omnibus
Incentive Plan — Equity Compensation Plan Information” in our Proxy Statement and is incorporated by reference
herein.
Information related to the beneficial ownership of our common stock is presented under the caption “Stock
Ownership Information — Beneficial Ownership of Company Common Stock” in our Proxy Statement and is
incorporated by reference herein.
Item 13.
Certain Relationships and Related Transactions, and Director Independence
Information regarding certain relationships and related transactions, and director independence under the
following captions in our Proxy Statement is incorporated by reference herein.
“Other Matters — Certain Transactions”
“Corporate Governance — Information Concerning Nominees for Election as Directors — Director
Independence”
Item 14.
Principal Accounting Fees and Services
Information regarding principal accounting fees and services is presented under the caption “Audit Matters” in
our Proxy Statement and is incorporated by reference herein.
-140-
Part IV.
Part IV | Item 15.
Exhibits, Financial Statement Schedules
(a) Documents filed as part of this Form 10-K:
1. Consolidated Financial Statements
The consolidated financial statements required to be filed in this annual report on Form 10-K are listed below and
appear on pages 82 through 142 herein.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
Reports of Independent Registered Public Accounting Firm (PCAOB ID No. 34)......................................................... 77
Consolidated Statements of Financial Condition as of December 31, 2022 and 2021.............................................. 80
Consolidated Statements of Income for the years ended December 31, 2022, 2021 and 2020............................... 81
Consolidated Statements of Comprehensive Income for the years ended December 31, 2022, 2021 and 2020.... 82
Consolidated Statements of Changes in Stockholders’ Equity for the years ended December 31, 2022, 2021
and 2020........................................................................................................................................................................ 83
Consolidated Statements of Cash Flows for the years ended December 31, 2022, 2021 and 2020........................ 84
Notes to the Consolidated Financial Statements ............................................................................................................. 85
2. Financial Statement Schedules
Separate financial statement schedules have been omitted either because they are not applicable or because the
required information is included in the consolidated financial statements.
3. Exhibits
See the Exhibit Index below for a list of the exhibits being filed or furnished with or incorporated by reference
into this annual report on Form 10-K.
Exhibit
Number
2.1*
2.2*
Description
Exhibit Index
Separation and Distribution Agreement, dated as of June 29, 2007, between Morgan Stanley and
Discover Financial Services (filed as Exhibit 2.1 to Discover Financial Services’ Current Report on Form 8-
K filed on July 5, 2007 and incorporated herein by reference thereto), as amended by the First
Amendment to the Separation and Distribution Agreement dated as of June 29, 2007 between Discover
Financial Services and Morgan Stanley, dated February 11, 2010 (filed as Exhibit 10.2 to Discover
Financial Services’ Current Report on Form 8-K filed on February 12, 2010 and incorporated herein by
reference thereto).
Agreement for the Sale and Purchase of the Goldfish Credit Card Business, dated February 7, 2008,
among Discover Financial Services, Goldfish Bank Limited, Discover Bank, SCFC Receivables
Corporation, and Barclays Bank Plc (filed as Exhibit 2.1 to Discover Financial Services’ Current Report on
Form 8-K filed on February 7, 2008 and incorporated herein by reference thereto), as amended and
restated by Amended and Restated Agreement for the Sale and Purchase of the Goldfish Credit Card
Business, dated March 31, 2008, among Discover Financial Services, Goldfish Bank Limited, Discover
Bank, SCFC Receivables Corporation, Barclays Bank PLC, and Barclays Group US Inc. (filed as Exhibit
2.1 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on April 14, 2008 and
incorporated herein by reference thereto).
2.3
Agreement and Plan of Merger by and among Discover Bank, Academy Acquisition Corp. and The
Student Loan Corporation dated as of September 17, 2010 (filed as Exhibit 2.3 to Discover Financial
Services’ Annual Report on Form 10-K for the fiscal year ended November 30, 2010 filed on January
26, 2011 and incorporated herein by reference thereto).
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Exhibit
Number
3.1
3.2
3.3
3.4
3.5
3.6
3.7
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
10.1
10.2
Description
Restated Certificate of Incorporation of Discover Financial Services (filed as Exhibit 3.2 to Discover
Financial Services’ Current Report on Form 8-K filed on May 21, 2019 and incorporated herein by
reference thereto).
Amended and Restated By-Laws of Discover Financial Services (filed as Exhibit 3.1 to Discover Financial
Services’ Quarterly Report on Form 10-Q filed on October 28, 2021 and incorporated herein by
reference thereto).
Certificate of Elimination of the Fixed Rate Cumulative Perpetual Preferred Stock, Series A, of Discover
Financial Services (filed as Exhibit 3.2 to Discover Financial Services’ Quarterly Report on Form 10-Q
filed on June 26, 2012 and incorporated herein by reference thereto).
Certificate of Designations of Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series B (filed as
Exhibit 3.1 to Discover Financial Services’ Current Report on Form 8-K filed on October 16, 2012 and
incorporated herein by reference thereto).
Certificate of Designations of Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C
(filed as Exhibit 3.1 to Discover Financial Services’ Current Report on Form 8-K filed on October 31,
2017 and incorporated herein by reference thereto).
Certificate of Elimination of Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series B
(filed as Exhibit 3.1 to Discover Financial Services’ Current Report on Form 8-K filed on December 4,
2017 and incorporated herein by reference thereto).
Certificate of Designations of Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series D (filed
as Exhibit 3.1 to Discover Financial Services’ Current Report on Form 8-K filed on June 22, 2020 and
incorporated herein by reference thereto).
Description of Discover Financial Services’ Securities.
Senior Indenture, dated as of June 12, 2007, by and between Discover Financial Services and U.S. Bank
National Association, as trustee (filed as Exhibit 4.1 to Discover Financial Services’ Current Report on
Form 8-K filed on June 12, 2007 and incorporated herein by reference thereto).
Subordinated Indenture, dated as of September 8, 2015, by and between Discover Financial Services
and U.S. Bank National Association (filed as Exhibit 4.1 to Discover Financial Services’ Current Report on
Form 8-K filed on September 8, 2015 and incorporated herein by reference thereto).
Deposit Agreement (Series C), dated October 31, 2017 (filed as Exhibit 4.1 to Discover Financial
Services’ Current Report on Form 8-K filed on October 31, 2017 and incorporated herein by reference
thereto).
Form of Certificate Representing the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock,
Series C (filed as Exhibit 4.2 to Discover Financial Services’ Current Report on Form 8-K filed on October
31, 2017 and incorporated herein by reference thereto).
Deposit Agreement (Series D), dated June 22, 2020 (filed as Exhibit 4.1 to Discover Financial Services’
Current Report on Form 8-K filed on June 22, 2020 and incorporated herein by reference thereto).
Form of Certificate Representing the Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series D
(filed as Exhibit 4.2 to Discover Financial Services’ Current Report on Form 8-K filed on June 22, 2020
and incorporated herein by reference thereto).
Other instruments defining the rights of holders of long-term debt securities of Discover Financial Services
and its subsidiaries are omitted pursuant to Section (b)(4)(iii)(A) of Item 601 of Regulation S-K. Discover
Financial Services agrees to furnish copies of these instruments to the SEC upon request.
Tax Sharing Agreement, dated as of June 30, 2007, between Morgan Stanley and Discover Financial
Services (filed as Exhibit 10.1 to Discover Financial Services’ Current Report on Form 8-K filed on July 5,
2007 and incorporated herein by reference thereto).
U.S. Employee Matters Agreement, dated as of June 30, 2007, between Morgan Stanley and Discover
Financial Services (filed as Exhibit 10.2 to Discover Financial Services’ Current Report on Form 8-K filed
on July 5, 2007 and incorporated herein by reference thereto).
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Exhibit
Number
10.3
10.4
10.5
10.6
10.7
10.8†
10.9†
10.10†
10.11†
10.12†
Description
Transition Services Agreement, dated as of June 30, 2007, between Morgan Stanley and Discover
Financial Services (filed as Exhibit 10.3 to Discover Financial Services’ Current Report on Form 8-K filed
on July 5, 2007 and incorporated herein by reference thereto).
Transitional Trade Mark License Agreement, dated as of June 30, 2007, between Morgan Stanley & Co.
PLC and Goldfish Bank Limited (filed as Exhibit 10.4 to Discover Financial Services’ Current Report on
Form 8-K filed on July 5, 2007 and incorporated herein by reference thereto).
Amended and Restated Trust Agreement, dated as of December 22, 2015, between Discover Funding
LLC, as Beneficiary, and Wilmington Trust Company, as Owner Trustee (filed as Exhibit 4.6 to Discover
Bank’s Current Report on Form 8-K filed on December 23, 2015 and incorporated herein by reference
thereto).
Third Amended and Restated Pooling and Servicing Agreement, dated as of December 22, 2015,
between Discover Bank, as Master Servicer and Servicer, Discover Funding LLC, as Transferor, and U.S.
Bank National Association, as Trustee (filed as Exhibit 4.2 to Discover Bank’s Current Report on Form 8-K
filed on December 23, 2015 and incorporated herein by reference thereto).
Amended and Restated Series Supplement for Series 2007-CC, dated as of December 22, 2015, among
Discover Bank, as Master Servicer and Servicer, Discover Funding LLC, as Transferor, and U.S. Bank
National Association, as Trustee (filed as Exhibit 4.3 to Discover Bank’s Current Report on Form 8-K filed
on December 23, 2015 and incorporated herein by reference thereto).
Discover Financial Services Omnibus Incentive Plan (filed as an attachment to Discover Financial Services’
Proxy Statement on Schedule 14A filed on February 27, 2009 and incorporated herein by reference
thereto).
Amended Form of Restricted Stock Unit Award Under Discover Financial Services Omnibus Incentive Plan
(filed as Exhibit 10.6 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on July 12,
2007 and incorporated herein by reference thereto).
Directors’ Compensation Plan of Discover Financial Services (filed as Exhibit 10.3 to Discover Financial
Services’ Current Report on Form 8-K filed on June 19, 2007 and incorporated herein by reference
thereto), as amended and restated as of January 20, 2011 (filed as Exhibit A to the Discover Financial
Services’ definitive proxy statement filed on February 18, 2011 and incorporated herein by reference
thereto), as further amended by Amendment No. 2, effective as of December 1, 2011 (filed as Exhibit
10.10 to the Discover Financial Services’ Annual Report on Form 10-K filed on January 26, 2012 and
incorporated herein by reference thereto).
Amended Form of Restricted Stock Unit Award Under Discover Financial Services Directors’
Compensation Plan (filed as Exhibit 10.7 to Discover Financial Services’ Quarterly Report on Form 10-Q
filed on July 12, 2007 and incorporated herein by reference thereto).
Discover Financial Services Employee Stock Purchase Plan (filed as Exhibit 10.2 to Discover Financial
Services’ Current Report on Form 8-K filed on June 19, 2007 and incorporated herein by reference
thereto) as amended by Amendment No. 1 to Discover Financial Services Employee Stock Purchase Plan
effective as of May 1, 2008 (filed as Exhibit 10.12 to Discover Financial Services’ Annual Report on Form
10-K filed on January 28, 2009 and incorporated herein by reference thereto); Amendment No. 2 to
Discover Financial Services Employee Stock Purchase Plan, effective as of December 1, 2009 (filed as
Exhibit 10.2 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on April 9, 2010 and
incorporated herein by reference thereto); and Amendment No. 3 to Discover Financial Services
Employee Stock Purchase Plan (filed as Exhibit 10.3 to Discover Financial Services’ Quarterly Report on
Form 10-Q filed on September 28, 2011 and incorporated herein by reference thereto).
10.13† Offer of Employment, dated as of January 8, 1999 (filed as Exhibit 10.2 to Discover Financial Services’
Current Report on Form 8-K filed on June 12, 2007 and incorporated herein by reference thereto).
10.14† Waiver of Change of Control Benefits, dated September 24, 2007 (filed as Exhibit 10.15 to Discover
Financial Services’ Registration Statement on Form S-4 filed on November 27, 2007 and incorporated
herein by reference thereto).
10.15
Collateral Certificate Transfer Agreement, dated as of July 26, 2007 between Discover Bank, as
Depositor and Discover Card Execution Note Trust (filed as Exhibit 4.4 to Discover Bank’s Current Report
on Form 8-K filed on July 27, 2007 and incorporated herein by reference thereto).
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Exhibit
Number
10.16
10.17
10.18
10.19†
10.20
10.21
10.22†
10.23
10.24
10.25
10.26
10.27
10.28
10.29†
10.30†
Description
Amended and Restated Indenture, dated as of December 22, 2015, between Discover Card Execution
Note Trust, as Issuer, and U.S. Bank National Association, as Indenture Trustee (filed as Exhibit 4.4 to
Discover Bank’s Current Report on Form 8-K filed on December 23, 2015 and incorporated herein by
reference thereto).
Second Amended and Restated Indenture Supplement for the DiscoverSeries Notes, dated as of December
22, 2015, between Discover Card Execution Note Trust, as Issuer, and U.S. Bank National Association,
as Indenture Trustee (filed as Exhibit 4.5 to Discover Bank’s Current Report on Form 8-K filed on
December 23, 2015 and incorporated herein by reference thereto).
Omnibus Amendment to Indenture Supplement and Terms Documents, dated as of July 2, 2009, between
Discover Card Execution Note Trust, as Issuer, and U.S. Bank National Association, as Indenture Trustee
(filed as Exhibit 4.1 to Discover Bank’s Current Report on Form 8-K filed on July 6, 2009 and
incorporated herein by reference thereto).
Discover Financial Services Change-in-Control Severance Policy Amended and Restated October 15,
2014 (filed as Exhibit 10.1 to Discover Financial Services’ Current Report on Form 8-K filed on October
16, 2014 and incorporated herein by reference thereto).
Release and Settlement Agreement, executed as of October 27, 2008, by and among Discover Financial
Services, DFS Services, LLC, Discover Bank, and their Subsidiaries and Affiliates; MasterCard
Incorporated and MasterCard International Incorporated and their Affiliates; and Visa Inc. and its
Affiliates and Predecessors including Visa U.S.A. Inc. and Visa International Service Association (filed as
Exhibit 99.1 to Discover Financial Services’ Current Report on Form 8-K filed on October 28, 2008 and
incorporated herein by reference thereto).
Form of Waiver, executed by each of Discover Financial Services’ senior executive officers and certain
other employees (filed as Exhibit 10.3 to Discover Financial Services’ Current Report on Form 8-K filed on
March 13, 2009 and incorporated herein by reference thereto).
Form of Executive Compensation Agreement, dated March 13, 2009, executed by each of Discover
Financial Services’ senior executive officers and certain other employees (filed as Exhibit 10.4 to Discover
Financial Services’ Quarterly Report on Form 10-Q filed on April 8, 2009 and incorporated herein by
reference thereto).
Settlement Agreement and Mutual Release between Discover Financial Services and Morgan Stanley,
dated February 11, 2010 (filed as Exhibit 10.1 to Discover Financial Services’ Current Report on Form 8-
K filed on February 12, 2010 and incorporated herein by reference thereto).
Purchase Price Adjustment Agreement by and among Citibank, N.A., The Student Loan Corporation and
Discover Bank, dated September 17, 2010 (filed as Exhibit 10.32 to Discover Financial Services’ Annual
Report on Form 10-K filed on January 26, 2011 and incorporated herein by reference thereto).
Amendment to Purchase Price Adjustment Agreement by and among Citibank, N.A., The Student Loan
Corporation and Discover Bank, dated December 30, 2010 (filed as Exhibit 10.33 to Discover Financial
Services’ Annual Report on Form 10-K filed on January 26, 2011 and incorporated herein by reference
thereto).
Indemnification Agreement by and between Citibank, N.A. and Discover Bank, dated September 17,
2010 (filed as Exhibit 10.34 to Discover Financial Services’ Annual Report on Form 10-K filed on January
26, 2011 and incorporated herein by reference thereto).
First Amendment to Indemnification Agreement by and between Citibank, N.A. and Discover Bank, dated
December 30, 2010 (filed as Exhibit 10.35 to Discover Financial Services’ Annual Report on Form 10-K
filed on January 26, 2011 and incorporated herein by reference thereto).
Asset Purchase Agreement between Discover Bank and Citibank, N.A. dated August 31, 2011 (filed as
Exhibit 10.2 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on September 28, 2011
and incorporated herein by reference thereto).
Form 2012 Award Certificate for Restricted Stock Units Under Discover Financial Services Amended and
Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 4, 2012 and incorporated herein by reference thereto).
Form 2012 Award Certificate for Performance Stock Units Under Discover Financial Services Amended
and Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 4, 2012 and incorporated herein by reference thereto).
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Exhibit
Number
10.31†
10.32†
10.33†
10.34†
10.35†
10.36†
10.37†
10.38†
10.39†
10.40†
10.41†
10.42†
10.43†
10.44†
10.45
10.46†
Description
Form 2013 Award Certificate for Restricted Stock Units Under Discover Financial Services Amended and
Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 30, 2013 and incorporated herein by reference thereto).
Form 2013 Award Certificate for Performance Stock Units Under Discover Financial Services Amended
and Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 30, 2013 and incorporated herein by reference thereto).
Amendment No. 3 to the Directors’ Compensation Plan of Discover Financial Services, effective as of July
1, 2013 (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on
July 30, 2013 and incorporated herein by reference thereto).
Form 2013 Special Award Certificate for Restricted Stock Units Under Discover Financial Services
Amended and Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial
Services’ Current Report on Form 8-K filed on December 26, 2013 and incorporated herein by reference
thereto).
Discover Financial Services Amended and Restated 2014 Omnibus Incentive Plan (filed as an attachment
to Discover Financial Services’ Proxy Statement on Schedule 14A filed on March 19, 2014 and
incorporated herein by reference thereto).
Form 2014 Award Certificate for Restricted Stock Units Under Discover Financial Services Amended and
Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 29, 2014 and incorporated herein by reference thereto).
Form 2014 Award Certificate for Performance Stock Units Under Discover Financial Services Amended
and Restated 2007 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 29, 2014 and incorporated herein by reference thereto).
Amendment No. 4 to the Directors’ Compensation Plan of Discover Financial Services, effective as of May
7, 2014 (filed as Exhibit 10.2 to Discover Financial Services’ Quarterly Report on Form 10-Q filed on
August 1, 2014 and incorporated herein by reference thereto).
Form 2015 Award Certificate for Cash-Converted Restricted Stock Units Under Discover Financial
Services Amended and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial
Services’ Quarterly Report on Form 10-Q filed on April 30, 2015 and incorporated herein by reference
thereto).
Form 2015 Award Certificate for Restricted Stock Units Under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 30, 2015 and incorporated herein by reference thereto).
Form 2015 Award Certificate for Performance Stock Units Under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.3 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 30, 2015 and incorporated herein by reference thereto).
Form 2015 Special Award Certificate for Restricted Stock Units Under Discover Financial Services
Amended and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial
Services’ Current Report on Form 8-K filed on April 30, 2015 and incorporated herein by reference
thereto).
Amendment No. 4 to Discover Financial Services Employee Stock Purchase Plan (filed as Exhibit 10.1 to
Discover Financial Services’ Quarterly Report on Form 10-Q filed on October 29, 2015 and incorporated
herein by reference thereto).
Form 2015 Special Award Certificate for Restricted Stock Units Under Discover Financial Services
Amended and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial
Services’ Current Report on Form 8-K filed on December 21, 2015 and incorporated herein by reference
thereto).
Receivables Sale and Contribution Agreement, dated as of December 22, 2015 between Discover Bank
and Discover Funding LLC (filed as Exhibit 4.1 to Discover Bank’s Current Report on Form 8-K filed on
December 23, 2015 and incorporated herein by reference thereto).
Form 2016 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.52 to Discover Financial Services’ Annual
Report on Form 10-K filed on February 24, 2016 and incorporated herein by reference thereto).
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Exhibit
Number
10.47†
10.48†
10.49†
10.50†
10.51†
10.52†
10.53†
10.54†
10.55†
10.56†
10.57†
10.58†
Description
Form 2016 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.53 to Discover Financial Services’ Annual
Report on Form 10-K filed on February 24, 2016 and incorporated herein by reference thereto).
Amendment No. 5 to Directors’ Compensation Plan of Discover Financial Services, effective as of January
1, 2017 (filed as Exhibit 10.54 to Discover Financial Services’ Annual Report on Form 10-K filed on
February 23, 2017 and incorporated herein by reference thereto).
Form 2017 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on May 2, 2017 and incorporated herein by reference thereto).
Form 2017 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on May 2, 2017 and incorporated herein by reference thereto).
Form 2018 Award Certificate for Restricted Stock Units under Discover Financial Services Director’s
Compensation Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly Report on Form 10-Q
filed on May 1, 2018 and incorporated herein by reference thereto).
Form 2018 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on May 1, 2018 and incorporated herein by reference thereto).
Form 2018 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.3 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on May 1, 2018 and incorporated herein by reference thereto).
Amendment to 2017 Directors’ Annual Equity Award Certificate for Restricted Stock Units of Discover
Financial Services, effective as of February 22, 2018 (filed as Exhibit 10.4 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on May 1, 2018 and incorporated herein by reference thereto).
Amendment No. 6 to the Directors’ Compensation Plan of Discover Financial Services, effective as of
February 22, 2018 (filed as Exhibit 10.5 to Discover Financial Services’ Quarterly Report on Form 10-Q
filed on May 1, 2018 and incorporated herein by reference thereto).
Amendment No. 7 to the Directors’ Compensation Plan of Discover Financial Services, effective as of
January 1, 2019 (filed as Exhibit 10.62 to Discover Financial Services’ Annual Report on Form 10-K filed
on February 20, 2019 and incorporated herein by reference thereto).
Amendment No. 8 to the Directors’ Compensation Plan of Discover Financial Services, effective as of
January 1, 2019 (filed as Exhibit 10.63 to Discover Financial Services’ Annual Report on Form 10-K filed
on February 20, 2019 and incorporated herein by reference thereto).
Amendment No. 9 to the Directors’ Compensation Plan of Discover Financial Services, effective as of
January 1, 2022 (filed as Exhibit 10.58 to Discover Financial Services’ Annual Report on Form 10-K filed
on February 24, 2022 and incorporated herein by reference thereto).
10.59†
Amendment No. 10 to the Directors’ Compensation Plan of Discover Financial Services, effective as of
December 14, 2022.
10.60†
10.61†
10.62†
10.63†
Form 2019 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on May 2, 2019 and incorporated herein by reference thereto).
Form 2019 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on May 2, 2019 and incorporated herein by reference thereto).
Form 2020 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 30, 2020 and incorporated herein by reference thereto).
Form 2020 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 30, 2020 and incorporated herein by reference thereto).
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Exhibit
Number
10.64†
10.65†
10.66†
10.67†
10.68†
21
23
24
31.1
31.2
32.1
101
Description
Form 2021 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on May 4, 2021 and incorporated herein by reference thereto).
Form 2021 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on May 4, 2021 and incorporated herein by reference thereto).
Form 2022 Award Certificate for Restricted Stock Units under Discover Financial Services Amended and
Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.1 to Discover Financial Services’ Quarterly
Report on Form 10-Q filed on April 22, 2022 and incorporated herein by reference thereto).
Form 2022 Award Certificate for Performance Stock Units under Discover Financial Services Amended
and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.2 to Discover Financial Services’
Quarterly Report on Form 10-Q filed on April 28, 2022 and incorporated herein by reference thereto).
Form 2022 Special Award Certificate for Restricted Stock Units under Discover Financial Services
Amended and Restated 2014 Omnibus Incentive Plan (filed as Exhibit 10.3 to Discover Financial
Services’ Quarterly Report on Form 10-Q filed on April 28, 2022 and incorporated herein by reference
thereto).
Subsidiaries of the Registrant.
Consent of Independent Registered Public Accounting Firm.
Powers of Attorney (included on signature page).
Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of
1934.
Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of
1934.
Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 1350 of Chapter
63 of Title 18 of the United States Code.
Interactive Data File — the following financial statements from Discover Financial Services Annual Report
on Form 10-K formatted in inline XBRL: (1) Consolidated Statements of Financial Condition, (2)
Consolidated Statements of Income, (3) Consolidated Statements of Comprehensive Income, (4)
Consolidated Statements of Changes in Stockholders' Equity, (5) Consolidated Statements of Cash Flows
and (6) Notes to the Consolidated Financial Statements.
104
Cover Page Interactive Data File — the cover page from Discover Financial Services Annual Report on
Form 10-K formatted in inline XBRL and contained in Exhibit 101.
*
†
We agree to furnish supplementally to the Commission a copy of any omitted schedule or exhibit to such agreement upon the request of the Commission in
accordance with Item 601(b)(2) of Regulation S-K.
Management contract or compensatory plan or arrangement required to be filed as an exhibit to Form 10-K pursuant to Item 15(b) of this report.
Item 16.
Form 10-K Summary
None.
-147-
Signature
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has
duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Discover Financial Services
(Registrant)
By:
/s/ JOHN T. GREENE
John T. Greene
Executive Vice President, Chief Financial Officer
Date: February 23, 2023
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Power of Attorney
We, the undersigned, hereby severally constitute Hope D. Mehlman and Philip J. Castrogiovanni, and each of
them singly, our true and lawful attorneys with full power to them and each of them to sign for us, and in our names in
the capacities indicated below, any and all amendments to the annual report on Form 10-K filed with the Securities and
Exchange Commission, hereby ratifying and confirming our signatures as they may be signed by our said attorneys to
any and all amendments to said Annual Report on Form 10-K.
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the
following persons on behalf of the Registrant and in the capacities indicated on February 23, 2023.
Signature
Title
/s/ ROGER C. HOCHSCHILD
Chief Executive Officer and President, Director
Roger C. Hochschild
/s/ JOHN T. GREENE
Executive Vice President, Chief Financial Officer (Principal Financial Officer)
John T. Greene
/s/ SHIFRA C. KOLSKY
Shifra C. Kolsky
Senior Vice President, Controller and Chief Accounting Officer
(Principal Accounting Officer)
/s/ THOMAS G. MAHERAS
Chairman of the Board
Thomas G. Maheras
/s/ JEFFREY S. ARONIN
Director
Jeffrey S. Aronin
/s/ MARY K. BUSH
Director
Mary K. Bush
/s/ GREGORY C. CASE
Director
Gregory C. Case
/s/ CANDACE H. DUNCAN
Director
Candace H. Duncan
/s/ JOSEPH F. EAZOR
Director
Joseph F. Eazor
/s/ CYNTHIA A. GLASSMAN
Director
Cynthia A. Glassman
/s/ MICHAEL H. MOSKOW
Director
Michael H. Moskow
/s/ JOHN B. OWEN
Director
John B. Owen
/s/ DAVID L. RAWLINSON
Director
David L. Rawlinson
/s/ MARK A. THIERER
Director
Mark A. Thierer
/s/ JENNIFER L. WONG
Director
Jennifer L. Wong
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DESCRIPTION OF SECURITIES
REGISTERED PURSUANT TO SECTION 12 OF
THE SECURITIES EXCHANGE ACT OF 1934
Exhibit 4.1
The following summary describes our common stock, par value $0.01 per share, of Discover Financial Services,
which is the only security of the Company registered pursuant to Section 12 of the Securities Exchange Act of 1934. In
this summary, the terms “we” and “our” refer to Discover Financial Services and its consolidated subsidiaries, unless the
context requires otherwise.
DESCRIPTION OF COMMON STOCK
The summary describes the material terms of our common stock and is not complete. This summary is qualified in its
entirety by reference to applicable Delaware law, our amended and restated certificate of incorporation (our “Certificate
of Incorporation”) and our amended and restated bylaws (our “Bylaws”). For a complete description of our common
stock, we refer you to our Certificate of Incorporation and Bylaws, which have been filed with the Securities and Exchange
Commission and are incorporated by reference as exhibits to this Annual Report on Form 10-K.
Authorized Capitalization
Our authorized common stock consists of 2,000,000,000 shares of common stock, par value $0.01 per share, and
200,000,000 shares of preferred stock, par value $0.01 per share. The preferred stock is issuable in one or more series,
with rights, preferences, and privileges as established by the Board of Directors of the Company without stockholder
approval, including voting, dividend, redemption, liquidation, conversion and other rights. As of December 31, 2022,
267,383,791 shares of our common stock were outstanding, and 5,700 shares of our Series C and 5,000 shares of our
Series D preferred stock (together with our Series C preferred stock, our "Existing Preferred Stock") were outstanding.
Description of Common Stock
General. The rights, preferences and privileges of holders of our common stock are subject
to, and may be
adversely affected by, the rights of the holders of shares of any series of our preferred stock, including our Existing
Preferred Stock.
Voting Rights. Except as otherwise may be provided in our Certificate of Incorporation or in a certificate of
designation for any series of preferred stock, the holders of our common stock are entitled to one vote per share on all
matters to be voted on by stockholders. Subject to the rights of holder of each series of our Existing Preferred Stock to elect
two additional members of our Board if we fail to pay, or declare and set apart for payment, dividends on outstanding
shares of such series of our Existing Preferred Stock for six quarterly dividend periods, holders of common stock have the
exclusive right to vote for the election of directors and for all other purposes. Holders of shares of common stock are not
entitled to cumulate their votes in the election of directors. Generally, all matters to be voted on by stockholders must be
approved by a majority of the votes entitled to be cast by the holders of common stock present in person or represented
by proxy, voting together as a single class, subject to any voting rights granted to holders of any preferred stock.
Dividend Rights. Holders of common stock will share equally on a pro rata basis in any dividends as may be
declared by our board of directors out of funds legally available for that purpose, subject to any preferential rights of
holders of any outstanding shares of preferred stock, including the rights of the holders of our Existing Preferred Stock to
non-cumulative cash dividends based on their respective liquidation preferences and at the applicable dividend rate, and
any other class or series of stock having preference over the common stock as to dividends. While either series of Existing
Preferred Stock is outstanding, unless the full dividends for the preceding dividend period on all outstanding shares of
Existing Preferred Stock has been declared and paid or declared and a sum sufficient for the payment thereof has been
set aside, subject to certain exceptions, no dividends will be declared or paid or set aside for payment and no distribution
will be declared or made or set aside for payment on any stock junior to the Existing Preferred Stock (including or
common stock) and no shares of the junior stock shall be repurchased, redeemed or otherwise repurchased by us, subject
to certain exceptions.
Preemptive Rights. No shares of common stock are subject to redemption or have preemptive rights to purchase
additional shares of common stock or other securities of our company. There are no other subscription rights or
conversion rights, and there are no sinking fund provisions applicable to our common stock.
Other Rights. Upon voluntary or involuntary liquidation, dissolution or winding up of our company, after payment
in full of the amounts required to be paid to creditors and holders of any preferred stock, including our Existing Preferred
Stock, that may be then outstanding, all holders of common stock are entitled to share equally on a pro rata basis in all
remaining assets. As of December 31, 2022, the aggregate liquidation preference of our Existing Preferred Stock was
$1,070,000,000.
Listing. Our shares of common stock are listed on the New York Stock Exchange under the ticker “DFS.”
Transfer Agent and Registrar. The transfer agent and registrar for our common stock is Computershare.
Anti-Takeover Effects of Our Amended and Restated Certificate of Incorporation and Bylaws, Delaware Law and
Federal Banking Law
Some provisions of Delaware law and our Certificate of Incorporation and Bylaws could make the following more
difficult:
•
•
•
acquisition of us by means of a tender offer or merger;
acquisition of us by means of a proxy contest or otherwise; or
removal of our incumbent officers and directors.
These provisions, summarized below, are expected to discourage coercive takeover practices and inadequate
takeover bids. These provisions also are designed to encourage persons seeking to acquire control of us to first negotiate
with our board of directors. We believe that the benefits of the potential ability to negotiate with the proponent of an
unfriendly or unsolicited proposal to acquire or restructure our company outweigh the disadvantages of discouraging
those proposals because negotiation of them could result in an improvement of their terms.
Stockholder Action by Written Consent. Subject to the rights of holders of any series of preferred stock or any other
series or class of stock, any action required or permitted to be taken by our stockholders must be effected at a duly called
annual or special meeting of stockholders and may not be effected by any consent in writing in lieu of a meeting.
Amendments to our Governing Documents. The amendment of any provision of our Certificate of Incorporation
requires approval by our board of directors and a majority vote of stockholders. Any amendment to our bylaws requires
the approval of either a majority of our board of directors or holders of a majority of the voting power of the then
outstanding shares of our company entitled to vote generally in the election of our board of directors.
Stockholder Meetings. Our Bylaws provide that, subject to the rights of holders of any series of preferred stock or
any other series or class of stock as set forth in our Certificate of Incorporation, special meetings of our stockholders may
be called only by our secretary at the direction of and pursuant to a resolution of our board of directors or at the written
request of stockholders who have, or who are acting on behalf of beneficial owners who have, an aggregate “net long
position” of at least 25% of the common stock as of the ownership record date and who otherwise comply with the
requirements of our bylaws; provided that each such stockholder, or beneficial owner directing such stockholder, must
have held such “net long position” included in such aggregate amount continuously for the one-year period ending on the
ownership record date and must continue to hold such "net long position" through the date of the conclusion of the special
meeting.
Requirements for Advance Notification of Stockholder Nominations and Proposals. Our Bylaws establish advance
notice procedures with respect to stockholder proposals and nomination of candidates for election as directors.
Delaware Anti-Takeover Law. Our Certificate of Incorporation does not exempt us from the application of Section
203 of the Delaware General Corporation Law, an anti-takeover law.
In general, Section 203 prohibits a publicly held Delaware corporation from engaging in a business combination
with an interested stockholder for a period of three years following the date the person became an interested stockholder,
unless the business combination or the transaction in which the person became an interested stockholder is approved in a
prescribed manner. Generally, a “business combination” includes a merger, asset or stock sale, or other transaction
to the interested stockholder. Generally, an “interested stockholder” is a person that,
resulting in a financial benefit
together with affiliates and associates, owns, or within three years prior to the determination of interested stockholder
status, did own, 15% or more of a corporation’s voting stock. This may have an anti-takeover effect with respect to
transactions not approved in advance by our board of directors, including discouraging attempts that might result in a
premium over the market price for the shares of our common stock.
No Cumulative Voting. Our amended and restated certificate of incorporation and bylaws do not provide for
cumulative voting in the election of directors.
Undesignated Preferred Stock. The authorization of our undesignated preferred stock makes it possible for our
board of directors to issue our preferred stock with voting or other rights or preferences that could impede the success of
any attempt to change control of us. These and other provisions may have the effect of deferring hostile takeovers or
delaying changes of control of our management.
Federal Banking Law. The Change in Bank Control Act of 1978, as amended, prohibits a person or group of
persons from acquiring “control” of a bank holding company unless:
•
the Federal Reserve has been given 60 days’ prior written notice of such proposed acquisition containing the
information requested by the Federal Reserve; and
• within that time period the Federal Reserve has not issued a notice disapproving the proposed acquisition or
extending the period during which such a disapproval may be issued.
An acquisition may be made prior to the expiration of the disapproval period if the Federal Reserve issues written
notice of its intent not to disapprove the action. An acquirer is conclusively deemed to have acquired control if it owns,
controls, or has the power to vote 25 percent or more of a class of voting securities. In addition, under a rebuttable
presumption established by the Federal Reserve, the acquisition of 10% or more of a class of voting securities of a bank
holding company with securities registered under Section 12 of the Exchange Act, such as us, would be presumed to
constitute the acquisition of control. In addition, any “company” would be required to obtain the approval of the Federal
Reserve under the Bank Holding Company Act of 1956, as amended, before acquiring 25% (5% in the case of an
acquiror that is, or is deemed to be, a bank holding company) or more of any class of voting securities, or a lesser
number of shares if the acquirer otherwise is deemed to have control over us by the Federal Reserve, and may be subject
to ongoing regulation and supervision as a bank holding company.
Amendment No. 10 to the Discover Financial Services
Directors’ Compensation Plan
Exhibit 10.59
Effective as of December 14, 2022, the Discover Financial Services Directors’ Compensation Plan (the
“Plan”), is hereby amended in the following respects:
• Adding the following subsection (e) to the text of Section 7 Retainer and Other Fees:
(e)
Special Committee.
In addition to the Annual Retainer and fees provided for in Sections 7(a)-
(c) above, each Eligible Director who is a Member of the Special Committee formed on June 16, 2022 shall be
entitled to a one-time committee member fee of $20,000.
DISCOVER FINANCIAL SERVICES
SUBSIDIARIES
Exhibit 21
Jurisdiction of
Incorporation or
Subsidiary
Formation
DFS Corporate Services LLC.............................................................................................................................. Delaware
DFS GSD Corp. (d/b/a Discover Payment Solutions) .................................................................................... Arizona
DFS International Inc. ........................................................................................................................................ Delaware
DFS Services LLC ................................................................................................................................................ Delaware
Diners Club International Ltd. ........................................................................................................................... New York
Diners Club Services Private Limited.................................................................................................................
India
Diners Club Taiwan Ltd. .................................................................................................................................... Taiwan
Discover Bank..................................................................................................................................................... Delaware
Discover Financial Services (Canada), Inc....................................................................................................... British Columbia
Discover Financial Services (Hong Kong) Limited ........................................................................................... Hong Kong
Discover Financial Services (UK) Limited ......................................................................................................... England/Wales
Discover Funding LLC ........................................................................................................................................ Delaware
Discover Global Employment Company Private Limited................................................................................. Singapore
Discover Home Loans, Inc. ................................................................................................................................ Delaware
Discover Information Technology (Shanghai) Limited..................................................................................... Shanghai
Discover Products Inc......................................................................................................................................... Utah
Discover Properties LLC ..................................................................................................................................... Delaware
Discover Services Corporation.......................................................................................................................... Delaware
Discover Ventures Inc. ....................................................................................................................................... Delaware
GTC Insurance Agency, Inc. ............................................................................................................................. Delaware
PULSE Network LLC ........................................................................................................................................... Delaware
The Student Loan Corporation .......................................................................................................................... Delaware
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We consent to the incorporation by reference in Registration Statement Nos. 333-173360, 333-150228, 333-144184,
and 333-144188, on Form S-8 and No. 333-257242 on Form S-3 of our reports dated February 23, 2023, relating to
the consolidated financial statements of Discover Financial Services, and the effectiveness of Discover Financial Services’
internal control over financial reporting, appearing in this Annual Report on Form 10-K of Discover Financial Services for
the year ended December 31, 2022.
Exhibit 23
/s/ DELOITTE & TOUCHE LLP
Chicago, Illinois
February 23, 2023
Exhibit 31.1
I, Roger C. Hochschild, certify that:
CERTIFICATION
1.
2.
3.
4.
I have reviewed this Annual Report on Form 10-K of Discover Financial Services (the “registrant”);
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a
material fact necessary to make the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this report;
Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as of,
and for, the periods presented in this report;
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a)
b)
c)
d)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly
during the period in which this report is being prepared;
Designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles;
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and
Disclosed in this report any change in the registrant's internal control over financial reporting that
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case
of an annual report) that has materially affected, or is reasonably likely to materially affect, the
registrant's internal control over financial reporting; and
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of
directors (or persons performing the equivalent functions):
a)
b)
All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record,
process, summarize and report financial information; and
Any fraud, whether or not material, that involves management or other employees who have a
significant role in the registrant's internal control over financial reporting.
Date: February 23, 2023
/s/ ROGER C. HOCHSCHILD
Roger C. Hochschild
Chief Executive Officer and President
Exhibit 31.2
I, John T. Greene, certify that:
CERTIFICATION
1.
2.
3.
4.
I have reviewed this Annual Report on Form 10-K of Discover Financial Services (the “registrant”);
Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a
material fact necessary to make the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the period covered by this report;
Based on my knowledge, the financial statements, and other financial information included in this report, fairly
present in all material respects the financial condition, results of operations and cash flows of the registrant as of,
and for, the periods presented in this report;
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a)
b)
c)
d)
Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to
be designed under our supervision, to ensure that material information relating to the registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly
during the period in which this report is being prepared;
Designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in
accordance with generally accepted accounting principles;
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this
report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and
Disclosed in this report any change in the registrant's internal control over financial reporting that
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case
of an annual report) that has materially affected, or is reasonably likely to materially affect, the
registrant's internal control over financial reporting; and
5.
The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of
directors (or persons performing the equivalent functions):
a)
b)
All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record,
process, summarize and report financial information; and
Any fraud, whether or not material, that involves management or other employees who have a
significant role in the registrant's internal control over financial reporting.
Date: February 23, 2023
/s/ JOHN T. GREENE
John T. Greene
Executive Vice President, Chief
Financial Officer
CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
Exhibit 32.1
In connection with the Annual Report of Discover Financial Services (the “Company”) on Form 10-K for the period ended
December 31, 2022, as filed with the Securities and Exchange Commission (the “Report”), each of Roger C. Hochschild,
Chief Executive Officer and President of the Company, and John T. Greene, Executive Vice President and Chief Financial
Officer of the Company, certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002, that:
1.
2.
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act
of 1934; and
The information contained in the Report fairly presents, in all material respects, the financial condition
and results of operations of the Company.
Date: February 23, 2023
/s/ ROGER C. HOCHSCHILD
Roger C. Hochschild
Chief Executive Officer and President
Date: February 23, 2023
/s/ JOHN T. GREENE
John T. Greene
Executive Vice President, Chief
Financial Officer
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Vision
To be the leading digital bank
and payments partner.
Mission
To help people spend smarter,
manage debt better and save
more so they achieve a brighter
financial future.
Values
D doing the right thing
I
innovation
S simplicity
C collaboration
O openness
V volunteerism
E enthusiasm
R respect
2500 Lake Cook Road
Riverwoods, IL 60015
Discover.com/company