Quarterlytics / Consumer Cyclical / Department Stores / Dillard's

Dillard's

dds · NYSE Consumer Cyclical
Claim this profile
Ticker dds
Exchange NYSE
Sector Consumer Cyclical
Industry Department Stores
Employees 10,000+
← All annual reports
FY2019 Annual Report · Dillard's
Sign in to download
Loading PDF…
Dear Shareholder,

We are writing to you in unprecedented times in our nation and the world. Foremost, we are  

extremely proud of our associates, thousands of whom are shareholders with you, for being the very 

best of Dillard’s as we navigate the challenges of COVID-19 together.  

Normally, in our annual address to you here, we would recap our most recent fiscal year performance,  

but we trust the following pages will provide you with such information.  While 2019 had its challenges  

for the sector and for Dillard’s, 2020 has begun with a staggering period of uncertainty.  At the time of this 

writing, conditions in our nation are changing rapidly, and we are responding in real-time using our best 

judgment.  We believe our highest efforts to provide a measure of stability are the most valuable  

offerings Dillard’s can bring to our communities at this time.

Our conservative financial philosophy, practiced over 81 years of experience, has provided us with 

stability in difficult times throughout our history.  This thought process comes from decades of realizing  

we do not always know what challenges lie just around the corner - and we need to make sound  

decisions today in order to be in business tomorrow.  While we could not foresee COVID-19 and the 

magnitude thereof, we believe historically prudent financial decisions, evidenced by our strong balance 

sheet, have us as prepared as possible for the current crisis.  

We are finding encouraging evidence of preparedness in other forms, as well.  We expanded our  

eCommerce capabilities at dillards.com during the fall of 2019 with the implementation of ship from store. 

This, in combination with buy online pick up in store and other recent eCommerce  

enhancements, allows us to meet our customers’ needs in a seamless, convenient online  

experience while in-store shopping visits may be limited for a time.       

We are continually inspired by our team’s dedication and determination to see this through together.  

While we have not experienced a storm like this, we pledge to be good stewards of our business,  

to make thoughtful, intentional decisions based upon decades of experience, and to do all we  

can to keep Dillard’s strong and viable in the marketplace for the many people we serve.  

We thank you for your support of Dillard’s as we move forward together.  

Warm regards,

William Dillard, II
Chairman of the Board &
Chief Executive Officer

Alex Dillard
President

Table of Contents

(Mark one)  

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended February 1, 2020
or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the transition period from                    to                    .

Commission file number 1-6140 

DILLARD'S, INC. 
(Exact name of registrant as specified in its charter)

DELAWARE

State or other jurisdiction
of incorporation or organization

71-0388071

(I.R.S. Employer
Identification No.)

1600 CANTRELL ROAD, LITTLE ROCK, ARKANSAS  72201 
(Address of principal executive offices)
(Zip Code)

Registrant's telephone number, including area code (501) 376-5200 

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol

Name of each exchange on which registered

Class A Common Stock

 DDS

New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

 Yes    

 No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

 Yes    

 No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days. 

 Yes    

 No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 

submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit such files). 

 Yes    

 No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a 

smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer,"  
"smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large Accelerated Filer

Non-Accelerated Filer

Accelerated Filer 

Smaller Reporting Company

Emerging Growth Company

 
 
 
 
 
 
 
Table of Contents

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period 
for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes 

   No 

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant as of 

August 3, 2019 was $1,184,463,131.

Indicate the number of shares outstanding of each of the registrant's classes of common stock as of February 29, 2020:

CLASS A COMMON STOCK, $0.01 par value
CLASS B COMMON STOCK, $0.01 par value

19,367,269
4,010,401

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Proxy Statement for the Annual Meeting of Stockholders to be held May 16, 2020 (the "Proxy 

Statement") are incorporated by reference into Part III of this Form 10-K.

  
Table of Contents

Table of Contents

Item No.

Page No.

1.

1A.

1B.

2.

3.

4.

5.

6.

7.

7A.
8.

9.

9A.

9B.

10.

11.
12.

13.

14.

15.

16.

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

PART I

PART II

Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities

Selected Financial Data

Management's Discussion and Analysis of Financial Condition and Results of Operations

Quantitative and Qualitative Disclosures about Market Risk

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation

PART III

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Exhibits, Financial Statement Schedules

Form 10-K Summary

PART IV

1

3

10

10

11

11

14

16

18

35
35

35

35

36

37

37

37

38

38

39

41

 
 
 
 
(This page has been left blank intentionally.)

Table of Contents

ITEM 1.    BUSINESS.

PART I

Dillard's, Inc. ("Dillard's", the "Company", "we", "us", "our" or "Registrant") ranks among the nation's largest fashion 

apparel, cosmetics and home furnishing retailers. The Company, originally founded in 1938 by William T. Dillard, was 
incorporated in Delaware in 1964. As of February 1, 2020, we operated 285 Dillard's stores, including 28 clearance centers, and 
an Internet store offering a wide selection of merchandise including fashion apparel for women, men and children, accessories, 
cosmetics, home furnishings and other consumer goods. The Company also operates a general contracting construction 
company, CDI Contractors, LLC ("CDI"), a portion of whose business includes constructing and remodeling stores for the 
Company.

The following table summarizes the percentage of net sales by segment and major product line:

Retail operations segment:

Cosmetics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' apparel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' accessories and lingerie. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Juniors' and children's apparel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Men's apparel and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shoes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home and furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Construction segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Percentage of Net Sales

Fiscal 2019

Fiscal 2018

Fiscal 2017

14%

14%

14%

22

15
9

18

15

4

97

3

22

15
9

17

15

4

96

4

23

16
8

17

16

4

98

2

100%

100%

100%

Additional information regarding our business, results of operations and financial condition, including information 
pertaining to our reporting segments, can be found in Management's Discussion and Analysis of Financial Condition and 
Results of Operations in Item 7 hereof and in Note 2 in the "Notes to Consolidated Financial Statements" in Item 8 hereof.

We operate retail department stores in 29 states, primarily in the southwest, southeast and midwest regions of the United 

States. Most of our stores are located in suburban shopping malls and open-air centers. Customers may also purchase our 
merchandise online at our website, www.dillards.com, which features online gift registries and a variety of other services.

Our retail merchandise business is conducted under highly competitive conditions. Although we are a large regional 

department store, we have numerous competitors at the national and local level that compete with our individual stores, 
including specialty, off-price, discount and Internet retailers. Competition is characterized by many factors including location, 
reputation, merchandise assortment, advertising, price, quality, operating efficiency, service and credit availability. We believe 
that our stores are in a strong competitive position with regard to each of these factors. Other retailers may compete for 
customers on some or all of these factors, or on other factors, and may be perceived by some potential customers as being 
better aligned with their particular preferences.

Our merchandise selections include, but are not limited to, our lines of exclusive brand merchandise such as Antonio 

Melani, Gianni Bini, GB, Roundtree & Yorke and Daniel Cremieux. Our exclusive brands/private label merchandise program 
provides benefits for Dillard's and our customers. Our customers receive fashionable, higher quality product often at a savings 
compared to national brands. Our private label merchandise program allows us to ensure the Company's high standards are 
achieved, while minimizing costs and differentiating our merchandise offerings from other retailers.

We have made a significant investment in our trademark and license portfolio, in terms of design function, advertising, 
quality control and quick response to market trends in a quality manufacturing environment. Dillard's trademark registrations 
are maintained for as long as Dillard's holds the exclusive right to use the trademarks on the listed products.

Our merchandising, sales promotion and store operating support functions are conducted primarily at our corporate 
headquarters. Our back office sales support functions, such as accounting, product development, store planning and information 
technology, are also centralized.

1

 
 
 
 
 
Table of Contents

We have developed a knowledge of each of our trade areas and customer bases for our stores. This knowledge is 

enhanced through regular store visits by senior management and merchandising personnel and through the use of online 
merchandise information and is supported by our regional merchandising offices. We will continue to use existing technology 
and research to edit merchandise assortments by store to meet the specific preference, taste and size requirements of each local 
operating area.

Certain departments in our stores are licensed to independent companies in order to provide high quality service and 

merchandise where specialization, focus and expertise are critical. The licensed departments vary by store to complement our 
own merchandising departments. The principal licensed department is an upscale women's apparel vendor in certain stores. The 
terms of the license agreements typically range between three and five years with one year renewals and require the licensee to 
pay for fixtures and to provide their own employees. We regularly evaluate the performance of the licensed departments and 
require compliance with established customer service guidelines.

Wells Fargo Bank, N.A. ("Wells Fargo") owns and manages Dillard's private label credit cards, including credit cards co-
branded with American Express (collectively "private label cards") under a long-term marketing and servicing alliance ("Wells 
Fargo Alliance"). Under the Wells Fargo Alliance, Wells Fargo establishes and owns private label card accounts for our 
customers, retains the benefits and risks associated with the ownership of the accounts, provides key customer service 
functions, including new account openings, transaction authorization, billing adjustments and customer inquiries, receives the 
finance charge income and incurs the bad debts associated with those accounts. Pursuant to the Wells Fargo Alliance, we 
receive on-going cash compensation from Wells Fargo based upon the portfolio's earnings. The compensation received from the 
portfolio is determined monthly and has no recourse provisions.  We participate in the marketing of the private label cards, 
which includes the cost of customer reward programs. The Wells Fargo Alliance expires in fiscal 2024.

We seek to expand the number and use of the private label cards by, among other things, providing incentives to sales 

associates to open new credit accounts, which generally can be opened while a customer is visiting one of our stores. 
Customers who open accounts are rewarded with discounts on future purchases. Private label card customers are sometimes 
offered private shopping nights, direct mail catalogs, special discounts and advance notice of sale events. Wells Fargo 
administers the loyalty program that rewards customers for private label card usage.

Our earnings depend to a significant extent on the results of operations for the last quarter of our fiscal year. Due to 

holiday buying patterns, sales for that period average approximately one-third of annual sales. Additionally, working capital 
requirements fluctuate during the year, increasing during the second half of the year in anticipation of the holiday season.

As of February 1, 2020, we employed approximately 38,000 full-time and part-time associates, of which approximately 

40% were part-time. The number of associates varies during the year, with increases occurring during peak seasonal selling 
periods.

We purchase merchandise from many sources and do not believe that we are dependent on any one supplier. We have no 
long-term purchase commitments or arrangements with any of our suppliers, but we consider our relationships to be strong and 
mutually beneficial.

Our fiscal year ends on the Saturday nearest January 31 of each year. Fiscal years 2019 and 2018 ended on February 1, 
2020 and February 2, 2019, respectively, and contained 52 weeks each, and fiscal year 2017 ended on February 3, 2018 and 
contained 53 weeks.

The information contained on our website is not incorporated by reference into this Annual Report on Form 10-K (this 

"Annual Report") and should not be considered to be a part of this Annual Report. Our annual reports on Form 10-K, quarterly 
reports on Form 10-Q, current reports on Form 8-K, statements of changes in beneficial ownership of securities on Form 4 and 
Form 5 and amendments to those reports filed or furnished with the SEC pursuant to Section 13(a), 15(d) or 16 of the Securities 
Exchange Act of 1934, as amended (the "Exchange Act"), as applicable, are available free of charge (as soon as reasonably 
practicable after we electronically file such material with, or furnish it to, the SEC) on the Dillard's, Inc. investor relations 
website: investor.dillards.com.

We have adopted a Code of Conduct and Corporate Governance Guidelines, as required by the listing standards of the 
New York Stock Exchange and the rules of the SEC. We have posted on our investor relations website our Code of Conduct, 
Corporate Governance Guidelines, Social Accountability Policy, our most recent Social Accountability Report, our most recent 
report on climate change mitigation efforts and committee charters for the Audit Committee of the Board of Directors and the 
Stock Option and Executive Compensation Committee of the Board of Directors.

Our corporate offices are located at 1600 Cantrell Road, Little Rock, Arkansas 72201, telephone: 501-376-5200.

2

Table of Contents

ITEM 1A.    RISK FACTORS.

The risks described in this Item 1A, Risk Factors, of this Annual Report could materially and adversely affect our 

business, financial condition and results of operations.

The Company cautions that forward-looking statements, as such term is defined in the Private Securities Litigation 

Reform Act of 1995, contained in this Annual Report on Form 10-K are based on estimates, projections, beliefs and 
assumptions of management at the time of such statements and are not guarantees of future performance. The Company 
disclaims any obligation to update or revise any forward-looking statements based on the occurrence of future events, the 
receipt of new information, or otherwise. Forward-looking statements of the Company involve risks and uncertainties and are 
subject to change based on various important factors. Actual future performance, outcomes and results may differ materially 
from those expressed in forward-looking statements made by the Company and its management as a result of a number of risks, 
uncertainties and assumptions.

The COVID-19 pandemic and its effects on public health, our supply chain, the health and well-being of our employees and 
customers, and the retail industry in general could have a material adverse effect on our business, financial condition and 
results of operations.

            In December 2019, a strain of coronavirus, now known as COVID-19, was reported to have surfaced in Wuhan, China. 
Since that time, the virus has rapidly spread to other countries around the world, including South Korea, Japan, Italy, and 
recently, the United States. In response to the pandemic, national and local governments have taken various measures to 
attempt to slow the spread of the virus. These measures include travel bans; prohibitions on group events and large gatherings; 
extended shutdowns of schools, government offices and certain businesses; curfews and recommendations to practice “social 
distancing.” At this time, it is unclear how long these measures may remain in place or what additional measures may be 
imposed.

            The foregoing measures, and additional measures that have been and may continue to be taken in response to the 
COVID-19 pandemic, including mandatory or voluntary store closures by the Company, have substantially decreased  and may 
continue to decrease the number of customers that visit our stores and the shopping malls in which our stores are located. A 
decrease in customers due to the COVID-19 pandemic or measures taken in response thereto has had and could continue to 
have a material adverse effect on our business.

            The Company sources a significant portion of its private label and exclusive brand merchandise from countries that 
have experienced widespread transmission of the virus, including China. Additionally, many of the Company’s branded 
merchandise vendors may also source a significant portion of their merchandise from these same countries.  Manufacturing 
capacity in those countries has been materially impacted by the pandemic, and has negatively impacted our supply chain. If this 
continues, we cannot guarantee that we will be able to locate alternative sources of supply for our merchandise on acceptable 
terms, or at all. If we are unable to adequately source our merchandise or purchase appropriate amounts of merchandise from 
branded vendors, our business and results of operations may be materially and adversely affected.

            In the event that the Company were to experience widespread transmission of the virus at one or more of the 
Company’s stores or other facilities, the Company could suffer reputational harm or other potential liability. Further, the 
Company’s business operations may be materially and adversely affected if a significant number of the Company’s employees 
are impacted by the virus.

The retail merchandise business is highly competitive, and that competition could lower our revenues, margins and market 
share.

We conduct our retail merchandise business under highly competitive conditions. Competition is characterized by many 

factors including location, reputation, fashion, merchandise assortment, advertising, operating efficiency, price, quality, 
customer service and credit availability. We have numerous competitors nationally, locally and on the Internet, including 
conventional department stores, specialty retailers, off-price and discount stores, boutiques, mass merchants, and Internet and 
mail-order retailers. Although we are a large regional department store, some of our competitors are larger than us with greater 
financial resources and, as a result, may be able to devote greater resources to sourcing, promoting and selling their products. 
Additionally, we compete in certain markets with a substantial number of retailers that specialize in one or more types of 
merchandise that we sell. In recent years, competition has intensified as a result of reduced discretionary consumer spending, 
increased promotional activity, deep price discounting, and few barriers to entry. Also, online retail shopping continues to 
rapidly evolve, and we continue to expect competition in the e-commerce market to intensify in the future as the Internet 
facilitates competitive entry and comparison shopping. We anticipate that intense competition will continue from both existing 
competitors and new entrants. If we are unable to maintain our competitive position, we could experience downward pressure 
on prices, lower demand for products, reduced margins, the inability to take advantage of new business opportunities and the 
loss of market share.

3

Table of Contents

Changes in economic, financial and political conditions, and the resulting impact on consumer confidence and consumer 
spending, could have an adverse effect on our business and results of operations.

The retail merchandise business is highly sensitive to changes in overall economic and political conditions that impact 

consumer confidence and spending. Various economic conditions affect the level of disposable income consumers have 
available to spend on the merchandise we offer, including unemployment rates, interest rates, taxation, energy costs, the 
availability of consumer credit, the price of gasoline, consumer confidence in future economic conditions and general business 
conditions. Due to the Company's concentration of stores in energy producing regions, volatile conditions in these regions 
could adversely affect the Company's sales. Consumer purchases of discretionary items and other retail products generally 
decline during recessionary periods, and also may decline at other times when changes in consumer spending patterns affect us 
unfavorably. In addition, any significant decreases in shopping mall traffic could also have an adverse effect on our results of 
operations.

Our business is dependent upon our ability to accurately predict rapidly changing fashion trends, customer preferences, and 
other fashion-related factors.

Our sales and operating results depend in part on our ability to effectively predict and quickly respond to changes in 

fashion trends and customer preferences. We continuously assess emerging styles and trends and focus on developing a 
merchandise assortment to meet customer preferences at competitive prices. Even with these efforts, we cannot be certain that 
we will be able to successfully meet constantly changing fashion trends and customer preferences. If we are unable to 
successfully predict or respond to changing styles or preferences, we may be faced with lower sales, increased inventories, 
additional markdowns or promotional sales to dispose of excess or slow-moving inventory, and lower gross margins, all of 
which would have an adverse effect on our business, financial condition, and results of operations. 

Our failure to protect our reputation could have an adverse effect on our business.

We offer our customers quality products at competitive prices and a high level of customer service, resulting in a well-

recognized brand and customer loyalty. As discussed in the immediately preceding risk factor, our brand and customer loyalty 
depend, in part, on our ability to predict or respond to changes in fashion trends and consumer preferences in a timely manner. 
Failure to respond rapidly to changing trends could diminish brand and customer loyalty and impact our reputation with 
customers.

Additionally,  the  value  of  our  reputation  is  based,  in  part,  on  subjective  perceptions  of  the  quality  of  our  merchandise 
selections. Isolated incidents involving us or our merchandise that erode trust or confidence could adversely affect our reputation 
and our business, particularly if the incidents result in significant adverse publicity or governmental investigation or inquiry. 
Similarly, information posted about us, including our lines of exclusive brand merchandise, on the Internet, including social media 
platforms that allow individuals access to a wide audience of consumers and other interested persons, may adversely affect our 
reputation, even if the information is inaccurate. 

Any significant damage to our brand or reputation could negatively impact sales, diminish customer trust and generate 

negative sentiment, any of which would harm our business and results of operation.

Risks associated with our private label merchandise program could adversely affect our business. 

Our merchandise selections include our lines of exclusive brand merchandise, such as Antonio Melani, Gianni Bini, GB, 
Roundtree & Yorke and Daniel Cremieux. We expect to grow our private label merchandise program and have invested in our 
development and procurement resources and marketing efforts related to these exclusive brand offerings. The expansion of our 
private label merchandise subjects us to certain additional risks. These include, among others, risks related to: our failure to 
comply with government and industry safety standards; our ability to successfully protect our trademark and license portfolio 
and our other  proprietary rights in our exclusive brands/private label merchandise program; and risks associated with overseas 
sourcing and manufacturing. In addition, damage to the reputation of our private label trade names may generate negative 
customer sentiment. Our failure to adequately address some or all of these risks could have a material adverse effect on our 
business, results of operations and financial condition.

Fluctuations in the price of merchandise, raw materials, fuel and labor or their reduced availability could increase our cost 
of goods and negatively impact our financial results.

Fluctuations in the price and availability of fuel, labor and raw materials, combined with the inability to mitigate or to 

pass cost increases on to our customers or to change our merchandise mix as a result of such cost increases, could have an 
adverse impact on our profitability. Vendors and other suppliers of the Company may experience similar fluctuations, which 
may subject us to the effects of their price increases. We may or may not be able to pass such costs along to our customers.  

4

Table of Contents

Even when successful, attempts to pass such costs along to our customers might cause a decline in our sales volume.  
Additionally, any decrease in the availability of raw materials could impair our ability and the ability of our branded vendors to 
meet purchasing requirements in a timely manner.  Both the increased cost and lower availability of merchandise, raw 
materials, fuel and labor may also have an adverse impact on our cash and working capital needs.

Third party suppliers on whom we rely to obtain materials and provide production facilities and other third parties with whom 
we do business may experience financial difficulties due to current and future economic conditions, which may subject them 
to insolvency risk or may result in their inability or unwillingness to perform the obligations they owe us. 

Our suppliers may experience financial difficulties due to a downturn in the industry or in other macroeconomic environments. 
Our suppliers’ cash and working capital needs can be adversely impacted by the increased cost and lower availability of merchandise, 
raw materials, fuel and labor. Current and future economic conditions may prevent our suppliers from obtaining financing on 
favorable terms, which could impact their ability to supply us with merchandise on a timely basis.

We are also party to contractual and business relationships with various other parties, including vendors and service providers, 
pursuant to which such parties owe performance, payment and other obligations to us. In some cases, we depend upon such third 
parties to provide essential products, services or other benefits, such as advertising, software development and support, logistics 
and other goods and services necessary to operate our business.  Economic, industry and market conditions could result in increased 
risks to us associated with the potential financial distress of such third parties.

If any of the third parties with which we do business become subject to insolvency, bankruptcy, receivership or similar 

proceedings, our rights and benefits in relation to, contractual and business relationships with such third parties could be 
terminated, modified in a manner adverse to us, or otherwise materially impaired.  There can be no assurances that we would be 
able to arrange for alternate or replacement contractual or business relationships on terms as favorable as our existing ones, if at 
all.  Any inability on our part to do so could negatively affect our cash flows, financial condition and results of operations.

We source many of our products from foreign countries, which exposes us to certain risks that include political and 
economic conditions.

Political discourse has recently focused on ways to discourage corporations in the United States from outsourcing 

manufacturing and production activities to foreign jurisdictions. In 2018, the United States imposed additional tariffs on certain 
items sourced from foreign countries, including China. Other proposals to address this issue include the possibility of imposing 
additional tariffs, border adjustments or other penalties on goods manufactured outside the United States to attempt to 
discourage these practices. It has also been suggested that the United States may materially modify or withdraw from some of 
its existing trade agreements. While recent tariffs have not resulted in a material impact on our cash flows, financial condition 
and results of operations, any additional actions, if ultimately enacted, could negatively impact our ability and the ability of our 
third-party vendors and suppliers to source products from foreign jurisdictions and could lead to an increase in the cost of 
goods and adversely affect our profitability.

Moreover, our third-party suppliers in foreign jurisdictions are subject to political and economic uncertainty. As a result, 
we are subject to risks and uncertainties associated with changing economic and political conditions in foreign countries where 
our suppliers are located, including increased import duties, tariffs, trade restrictions and quotas, work stoppages, economic 
uncertainties, human rights concerns, working conditions and other labor rights and conditions, the environmental impact in 
foreign countries where merchandise is produced and raw materials or products are sourced, changing labor, environmental and 
other laws in these countries, adverse foreign government regulations, wars, fears of war, terrorist attacks and organizing 
activities, adverse fluctuations of foreign currencies and political unrest.  We cannot predict when, or the extent to which, the 
countries in which our products are manufactured will experience any of the foregoing events. Any event causing a disruption 
or delay of imports from foreign locations would likely increase the cost or reduce the supply of merchandise available to us 
and would adversely affect our operating results. In addition, trade restrictions, including increased tariffs or quotas, 
embargoes, safeguards, and customs restrictions against apparel items, as well as United States or foreign labor strikes, work 
stoppages, or boycotts, could increase the cost or reduce the supply of merchandise available to us or may require us to modify 
our current business practices, any of which could adversely affect our profitability.

Failure by third party suppliers to comply with our supplier compliance programs or applicable laws could have a material 
adverse effect on our business.

All of our suppliers must comply with our supplier compliance programs and applicable laws, including consumer and 

product safety laws, but we do not control our vendors or their labor and business practices. The violation of labor or other laws 
by one or more of our vendors could have an adverse effect on our business. Additionally, although we diversify our sourcing 

5

Table of Contents

and production, the failure of any supplier to produce and deliver our goods on time, to meet our quality standards and adhere 
to our product safety requirements or to meet the requirements of our supplier compliance program or applicable laws, could 
impact our ability to flow merchandise to our stores or directly to consumers in the right quantities at the right time, which 
could adversely affect our profitability and could result in damage to our reputation and translate into sales losses.

A decrease in cash flows from our operations and constraints to accessing other financing sources could limit our ability to 
fund our operations, capital projects, interest and debt repayments, stock repurchases and dividends.

Our business depends upon our operations to generate strong cash flow and to some extent upon the availability of 
financing sources to supply capital to fund our general operating activities, capital projects, interest and debt repayments, stock 
repurchases and dividends. Our inability to continue to generate sufficient cash flows to support these activities or the lack of 
available financing in adequate amounts and on appropriate terms when needed could adversely affect our financial 
performance including our earnings per share.

Reductions in the income and cash flow from our long-term marketing and servicing alliance related to the private label 
credit cards could impact operating results and cash flows.

Wells Fargo owns and manages the private label credit cards under the Wells Fargo Alliance. The Wells Fargo Alliance 

provides for certain payments to be made by Wells Fargo to the Company, including the Company's share of earnings under this 
alliance. The income and cash flow that the Company receives from the Wells Fargo Alliance is dependent upon a number of 
factors including the level of sales on Wells Fargo accounts, the level of balances carried on the Wells Fargo accounts by Wells 
Fargo customers, payment rates on Wells Fargo accounts, finance charge rates and other fees on Wells Fargo accounts, the level 
of credit losses for the Wells Fargo accounts, Wells Fargo's ability to extend credit to our customers as well as the cost of 
customer rewards programs, all of which can vary based on changes in federal and state banking and consumer protection laws 
and from a variety of economic, legal, social and other factors that we cannot control. If the income or cash flow that the 
Company receives from the Wells Fargo Alliance decreases, our operating results and cash flows could be adversely affected.

Credit card operations are subject to numerous federal and state laws that impose disclosure and other requirements upon 

the origination, servicing, and enforcement of credit accounts, and limitations on the amount of finance charges and fees that 
may be charged by a credit card provider. Wells Fargo may be subject to regulations that may adversely impact its operation of 
the private label credit card. To the extent that such limitations or regulations materially limit the availability of credit or 
increase the cost of credit to the cardholders or negatively impact provisions which affect our earnings associated with the 
private label credit card, our results of operations could be adversely affected. In addition, changes in credit card use, payment 
patterns, or default rates could be affected by a variety of economic, legal, social, or other factors over which we have no 
control and cannot predict with certainty. Such changes could also negatively impact Wells Fargo's ability to facilitate 
consumer credit or increase the cost of credit to the cardholders.

We are subject to customer payment-related risks that could increase our operating costs, expose us to fraud or theft, subject 
us to potential liability and potentially disrupt our business operations.

We accept payments using a variety of methods, including cash, checks, debit cards, credit cards (including the private label 
credit cards) and gift cards. As a result, we are subject to rules, regulations, contractual obligations and compliance requirements, 
including  payment  network  rules  and  operating  guidelines,  data  security  standards  and  certification  requirements,  and  rules 
governing electronic funds transfers. The payment methods that we offer also subject us to potential fraud and theft by persons 
who seek to obtain unauthorized access to or exploit any weaknesses that may exist in the payment systems.

The regulatory environment related to information security and privacy is increasingly rigorous, with new and constantly 
changing requirements applicable to our business, and compliance with those requirements could result in additional costs or 
accelerate these costs. For certain payment methods, including credit and debit cards, we pay interchange and other fees, which 
could increase over time and raise our operating costs. We rely on third parties to provide payment processing services, including 
the processing of credit cards, debit cards, and other forms of electronic payment. If these companies become unable to provide 
these services to us, or if their systems are compromised, it could disrupt our business.

Our business is seasonal, and fluctuations in our revenues during the last quarter of our fiscal year can have a 
disproportionate effect on our results of operations.

Our business, like many other retailers, is subject to seasonal influences, with a significant portion of sales and income 

typically realized during the last quarter of our fiscal year due to the holiday season. Our fiscal fourth-quarter results may 
fluctuate significantly, based on many factors, including holiday spending patterns and weather conditions, and any such 
fluctuation could have a disproportionate effect on our results of operations for the entire fiscal year. Because of the seasonality 

6

Table of Contents

of our business, our operating results vary considerably from quarter to quarter, and results from any quarter are not necessarily 
indicative of the results that may be achieved for a full fiscal year.

A shutdown of, or disruption in, any of the Company's distribution or fulfillment centers would have an adverse effect on 
the Company's business and operations.

Our business depends on the orderly operation of the process of receiving and distributing merchandise, which relies on 
adherence to shipping schedules and effective management of distribution or fulfillment centers. Although we believe that our 
receiving and distribution process is efficient and that we have appropriate contingency plans, unforeseen disruptions in 
operations due to fire, severe weather conditions, natural disasters, or other catastrophic events, labor disagreements, or other 
shipping problems may result in the loss of inventory and/or delays in the delivery of merchandise to our stores and customers.

Current store locations may become less desirable, and desirable new locations may not be available for a reasonable price, 
if at all, either of which could adversely affect our results of operations.

In order to generate customer traffic and for convenience of our customers, we attempt to locate our stores in desirable 

locations within shopping malls and open air centers. Our stores benefit from the abilities that our Company, other anchor 
tenants and other area attractions have to generate consumer traffic. Adverse changes in the development of new shopping 
malls in the United States, the availability or cost of appropriate locations within existing or new shopping malls, competition 
with other retailers for prominent locations, the success of individual shopping malls and the success or failure of other anchor 
tenants, the continued proper management and development of existing malls, or the continued popularity of shopping malls 
may continue to impact our ability to maintain or grow our sales in our existing stores, as well as our ability to open new stores, 
which could have an adverse effect on our financial condition or results of operations.

Ownership and leasing of significant amounts of real estate exposes us to possible liabilities and losses.

We own the land and building, or lease the land and/or the building, for all of our stores. Accordingly, we are subject to all 

of the risks associated with owning and leasing real estate. In particular, the value of our real estate assets could decrease, and 
their operating costs could increase, because of changes in the investment climate for real estate, demographic trends and 
supply or demand for the use of the store, which may result from competition from similar stores in the area.  Additionally, we 
are subject to potential liability for environmental conditions on the property that we own or lease.  If an existing owned store is 
not profitable, and we decide to close it, we may be required to record an impairment charge and/or exit costs associated with 
the disposal of the store. We generally cannot cancel our leases. If an existing or future store is not profitable, and we decide to 
close it, we may be committed to perform certain obligations under the applicable lease including, among other things, paying 
the base rent for the balance of the lease term. In addition, as each of the leases expires, we may be unable to negotiate 
renewals, either on commercially acceptable terms or at all, which could cause us to close stores in desirable locations. We may 
not be able to close an unprofitable owned store due to an existing operating covenant which may cause us to operate the 
location at a loss and prevent us from finding a more desirable location. We have approximately 75 stores along the Gulf and 
Atlantic coasts that are covered by third-party insurance but are self-insured for property and merchandise losses related to 
"named storms." As a result, the repair and replacement costs will be borne by us for damage to any of these stores from 
"named storms," which could have an adverse effect on our financial condition or results of operations.

A privacy breach could adversely affect our business, reputation and financial condition.

We receive and store certain personal information about our employees and our customers, including information 
permitting cashless payments, both in our stores and through our online operations at www.dillards.com. In addition, our online 
operations depend upon the secure transmission of confidential information over public networks.

We have a longstanding Information Security Program committed to regular risk assessment and risk mitigation practices 

surrounding the protection of confidential data. This program includes network segmentation along with identity and access 
controls around the computer resources that house confidential data.  We continue to evaluate the security environment 
surrounding the handling and control of our critical data, especially the private data we receive from our customers, and we 
institute additional measures to help protect us from a privacy breach. 

Despite our security measures, it is possible that unauthorized persons (through cyberattacks, which are evolving and 
becoming increasingly sophisticated, physical breach or other means) might defeat our security measures, those of Wells Fargo 
or of our other third-party service providers or vendors, and obtain personal information of customers, employees or others. 
While we likewise have measures in place to prevent exposing the personal information of customers, employees or others, we 
are at continued risk for exposure of such information. 

We have purchased Cyber Risk Liability insurance to provide some financial protection should a privacy breach occur; 

however, such a compromise, whether in our information security system or our third-party service providers or vendors, 

7

Table of Contents

resulting in personal information being obtained by or exposed to unauthorized persons could adversely affect our operations, 
results of operations, financial condition and liquidity, and could result in litigation against us or the imposition of penalties. 
For example, customers have an increasingly high expectation that companies will adequately protect their personal 
information from security breaches or cyberattacks and unauthorized exposure. Our reputation and our ability to attract new 
customers could be materially adversely impacted if we fail, or are perceived to have failed, to properly prevent and respond to 
these incidents. In addition, a security breach could require that we expend significant additional resources related to our 
information security systems and could result in a disruption of our operations, particularly our online sales operations.  

A security breach also could result in a violation attributable to the Company of applicable U.S. and international privacy 

and other laws, and subject us to litigation by private customers, business partners, or securities litigation and regulatory 
investigations and proceedings, any of which could result in our exposure to material civil or criminal liability.  The regulatory 
environment surrounding information security, cybersecurity, and privacy is increasingly demanding, with new and changing 
requirements, such as the European Union’s General Data Protection Regulation and the California Consumer Privacy Act. 
Security breaches, cyber incidents or allegations that we used personal information in violation of applicable privacy and other 
laws could result in significant legal and financial exposure.

Litigation with customers, employees and others could harm our reputation and impact operating results.

In the ordinary course of business, we may be involved in lawsuits and regulatory actions. We are impacted by trends in 
litigation, including, but not limited to, class-action allegations brought under various consumer protection, employment, and 
privacy and information security laws. Additionally, we may be subject to employment-related claims alleging discrimination, 
harassment, wrongful termination and wage issues, including those relating to overtime compensation. We are susceptible to 
claims filed by customers alleging responsibility for injury suffered during a visit to a store or from product defects, and we are 
also subject to lawsuits filed by patent holders alleging patent infringement. These types of claims, as well as other types of 
lawsuits to which we are subject from time to time, can distract management's attention from core business operations and 
impact operating results, particularly if a lawsuit results in an unfavorable outcome.

Our profitability may be adversely impacted by weather conditions.

Our merchandise assortments reflect assumptions regarding expected weather patterns and our profitability depends on 
our ability to timely deliver seasonally appropriate inventory. Unexpected or unseasonable weather conditions could render a 
portion of our inventory incompatible with consumer needs. For example, extended periods of unseasonably warm 
temperatures during the winter season or cool weather during the summer season could render a portion of the Company's 
inventory incompatible with those unseasonable conditions. Additionally, extreme weather or natural disasters, particularly in 
the areas in which our stores are located, could also severely hinder our ability to timely deliver seasonally appropriate 
merchandise. For example, frequent or unusually heavy snowfall, ice storms, rainstorms, hurricanes or other extreme weather 
conditions over a prolonged period could make it difficult for the Company's customers to travel to its stores and thereby 
reduce the Company's sales and profitability. A reduction in the demand for or supply of our seasonal merchandise or reduced 
sales due to reduced customer traffic in our stores could have an adverse effect on our inventory levels, gross margins and 
results of operations.

Natural disasters, war, acts of violence, acts of terrorism, other armed conflicts, and public health issues may adversely 
impact our business.

The occurrence of, or threat of, a natural disaster, war, acts of violence, acts of terrorism, other armed conflicts, and 

public health issues (including the recent COVID-19 pandemic) could disrupt our operations, disrupt international trade and 
supply chain efficiencies, suppliers or customers, or result in political or economic instability. If commercial transportation is 
curtailed or substantially delayed our business may be adversely impacted, as we may have difficulty shipping merchandise to 
our distribution centers, fulfillment centers, stores, or directly to customers. As a result of the occurrence of, or threat of, a 
natural disaster, acts of violence or acts of terrorism, other armed conflicts, and public health issues (including the recent 
COVID-19 pandemic) in the United States, we may be required to suspend operations in some or all of our stores, which could 
have a material adverse impact on our business, financial condition, and results of operations.

Increases in employee wages and the cost of employee benefits could impact the Company’s financial results and cash flows.

The Company’s expenses relating to employee wages and health benefits are significant.  Increases in employee wages, 
including the minimum wage, or unfavorable changes in the cost of healthcare benefits could impact the Company’s financial 
results and cash flows.  Healthcare costs have risen significantly in recent years, and recent legislative and private sector initiatives 
regarding healthcare reform have resulted and could continue to result in significant changes to the U.S. healthcare system. Due 
to the breadth and complexity of the U.S. healthcare system, and uncertainty regarding legislative or regulatory changes, the 

8

Table of Contents

Company is not able to fully determine the impact that future healthcare reform will have on our company sponsored medical 
plans.

The Company depends on its ability to attract and retain quality employees, and failure to do so could adversely affect our 
ability to execute our business strategy and our operating results.

The Company's business is dependent upon attracting and retaining quality employees. The Company has a large number 

of employees, many of whom are in entry level or part-time positions with historically high rates of turnover. The Company's 
ability to meet its labor needs while controlling the costs associated with hiring and training new employees is subject to 
external factors such as unemployment levels, changing demographics, prevailing wage rates, and current or future minimum 
wage and healthcare reform legislation. In addition, as a complex enterprise operating in a highly competitive and challenging 
business environment, the Company is highly dependent upon management personnel to develop and effectively execute 
successful business strategies and tactics. Any circumstances that adversely impact the Company's ability to attract, train, 
develop and retain quality employees throughout the organization could adversely affect the Company's business and results of 
operations.

Variations in the amount of vendor allowances received could adversely impact our operating results.

We receive vendor allowances for advertising, payroll and margin maintenance that are a strategic part of our operations. 
A reduction in the amount of cooperative advertising allowances would likely cause us to consider other methods of advertising 
as well as the volume and frequency of our product advertising, which could increase/decrease our expenditures and/or 
revenue. Decreased payroll reimbursements would either cause payroll costs to rise, negatively impacting operating income, or 
cause us to reduce the number of employees, which may cause a decline in sales. A decline in the amount of margin 
maintenance allowances would either increase cost of sales, which would negatively impact gross margin and operating 
income, or cause us to reduce merchandise purchases, which may cause a decline in sales.

Our operations are dependent on information technology systems, and disruptions in those systems could have an adverse 
impact on our results of operations.

Our operations are dependent upon the integrity, security and consistent operation of various systems and data centers, 
including the point-of-sale systems in the stores, our Internet website, data centers that process transactions, communication 
systems and various software applications used throughout our Company to track inventory flow, process transactions and 
generate performance and financial reports. The Company's computer systems are subject to damage or interruption from 
power outages, computer and telecommunications failures, computer viruses, cyberattack or other security breaches, 
catastrophic events such as fires, floods, earthquakes, tornadoes, hurricanes, acts of war or terrorism, and usage errors by the 
Company's employees. If the Company's computer systems are damaged or cease to function properly, the Company may have 
to make a significant investment to repair or replace them, and the Company may suffer loss of critical data and interruptions or 
delays in its operations in the interim. Any material interruption in the Company's computer systems could adversely affect its 
business or results of operations. Additionally, to keep pace with changing technology, we must continuously provide for the 
design and implementation of new information technology systems and enhancements of our existing systems. We could 
encounter difficulties in developing new systems or maintaining and upgrading existing systems. Such difficulties could lead to 
significant expenses or to losses due to disruption in business operations.

The cost-to-cost method of accounting that we use to recognize contract revenues for our construction segment may result 
in material adjustments, which could result in a credit or a charge against our earnings.

Our construction segment recognizes contract revenues based on the cost-to-cost method.  Under this method, estimated 
contract revenues are measured based on the ratio of costs incurred to total estimated contract costs. Estimated contract losses 
are recognized in full when determined. Total contract revenues and cost estimates are reviewed and revised at a minimum on a 
quarterly basis as the work progresses and as change orders are approved. Adjustments are reflected in contract revenues in the 
period when these estimates are revised. To the extent that these adjustments result in an increase, a reduction or an elimination 
of previously reported contract profit, we are required to recognize a credit or a charge against current earnings, which could be 
material.

9

Table of Contents

ITEM 1B.    UNRESOLVED STAFF COMMENTS.

None.

ITEM 2.    PROPERTIES.

All of our stores are owned by us or leased from third parties. At February 1, 2020, we operated 285 stores in 29 states 
totaling approximately 48.3 million square feet of which we owned approximately 43.7 million square feet. Our third-party 
store leases typically provide for rental payments based on a percentage of net sales with a guaranteed minimum annual rent. In 
general, the Company pays the cost of insurance, maintenance and real estate taxes related to the leases.

The following table summarizes by state of operation the number of retail stores we operate and the corresponding owned 

and leased footprint at February 1, 2020:

Location

Alabama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arkansas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arizona. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Colorado. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Georgia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Iowa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Idaho . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Indiana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kentucky . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Louisiana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Missouri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mississippi . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Montana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
North Carolina . . . . . . . . . . . . . . . . . . . . . . . . . .
Nebraska . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
New Mexico. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nevada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Oklahoma. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
South Carolina . . . . . . . . . . . . . . . . . . . . . . . . . .
Tennessee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virginia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wyoming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Number
of stores

Owned
Stores

Leased
Stores

Owned
Building
on Leased
Land

Partially
Owned
and
Partially
Leased

—

—
—

—
—

2

3

—

—

—

—

—

1

1

1

1

—

—

1

3

—

2

2

—

1

7

—

—

—
25

—

—
1

—
—

2

1

—

—

—

—

2

—

—

2

1

—

—

—

—

—

—

—

—

—

—

—

1

—
10

—

—
—

—
—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

1

5

—

—

—
6

9

8
16

3
7

42

12

4

2

3

3

5

6

15

9

6

2

13

3

6

5

12

8

7

10

57

5

6

9

8
15

3
7

38

8

4

2

3

3

3

5

14

6

4

2

13

2

3

5

10

6

7

8

45

5

5

1
285

1
244

10

Table of Contents

At February 1, 2020, we operated the following additional facilities:

Facility

Location

Square Feet

Distribution Centers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mabelvale, Arkansas

Gilbert, Arizona

Valdosta, Georgia

Olathe, Kansas

Salisbury, North Carolina

Ft. Worth, Texas

Internet Fulfillment Center . . . . . . . . . . . . . . . . . . . . . . . Maumelle, Arkansas
Dillard's Executive Offices . . . . . . . . . . . . . . . . . . . . . . . Little Rock, Arkansas
CDI Contractors, LLC Executive Office . . . . . . . . . . . . Little Rock, Arkansas
CDI Storage Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . Maumelle, Arkansas
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

400,000

295,000

370,000

500,000

355,000

700,000

850,000

333,000

25,000

66,000

3,894,000

Owned /
Leased

Owned

Owned

Owned

Owned

Owned

Owned

Owned

Owned

Owned

Owned

Additional property information is contained in Notes 1, 12 and 13 in the "Notes to Consolidated Financial Statements," 

in Item 8 hereof.

ITEM 3.    LEGAL PROCEEDINGS.

From time to time, the Company is involved in litigation relating to claims arising out of the Company's operations in the 

normal course of business. This may include litigation with customers, employment related lawsuits, class action lawsuits, 
purported class action lawsuits and actions brought by governmental authorities. As of March 31, 2020, neither the Company 
nor any of its subsidiaries is a party to, nor is any of their property the subject of, any material legal proceedings.

ITEM 4.    MINE SAFETY DISCLOSURES.

Not applicable.

11

 
 
Table of Contents

INFORMATION ABOUT OUR EXECUTIVE OFFICERS

The following table lists the names and ages of all executive officers of the Company, the nature of any family 
relationship between them and the Company's CEO and all positions and offices with the Company presently held by each 
person named. Each is elected to serve a one-year term. There are no other persons chosen to become executive officers. 

Name
William Dillard, II . . . . . . . .

Age

Position & Office

75 Director; Chief Executive

Officer

Held Present
Office Since
1998

Family Relationship to CEO

Not applicable

Alex Dillard . . . . . . . . . . . . .
Mike Dillard. . . . . . . . . . . . .

70 Director; President
68 Director; Executive Vice

1998
1984

Brother of William Dillard, II
Brother of William Dillard, II

President

Drue Matheny . . . . . . . . . . .

73 Director; Executive Vice

1998

Sister of William Dillard, II

Chris B. Johnson (1) . . . . . .

Phillip R. Watts (2). . . . . . . .

William Dillard, III (3). . . . .
Denise Mahaffy (4) . . . . . . .
Dean L. Worley . . . . . . . . . .
Mike McNiff . . . . . . . . . . . .
Brant Musgrave . . . . . . . . . .
Mike Litchford (5) . . . . . . . .
Tom Bolin (6). . . . . . . . . . . .
Annemarie Jazic (7) . . . . . . .
Alexandra Lucie (8) . . . . . . .
Tony Bolte (9) . . . . . . . . . . .
James D. Stockman (10) . . .

President

48 Senior Vice President; Co-
Principal Financial Officer
57 Senior Vice President; Co-

Principal Financial Officer and
Principal Accounting Officer

49 Senior Vice President
62 Senior Vice President
54 Vice President; General Counsel
67 Vice President
47 Vice President
54 Vice President
57 Vice President
36 Vice President
36 Vice President
61 Vice President
63 Vice President

2015

None

2015

None

2015
2015
2012
1995
2014
2016
2016
2017
2017
2017
2017

Son of William Dillard, II
Sister of William Dillard, II
None
None
None
None
None
Niece of William Dillard, II
Niece of William Dillard, II
None
None

_______________________________________________________________________________

(1) 

(2) 

(3) 

(4) 

(5) 

(6) 

(7) 

(8) 

Mr. Johnson served as Vice President of Accounting from 2006 to 2012 and served as Vice President of Real Estate 
from 2012 to 2015.  In 2015, he was promoted to Senior Vice President and Co-Principal Financial Officer.  Since 
2008, Mr. Johnson has also served as Chief Financial Officer of CDI, the Company's wholly-owned general 
contracting construction subsidiary. 

Mr. Watts served as Vice President of Tax from 2002 to 2015.  In 2015, he was promoted to Senior Vice President, Co-
Principal Financial Officer and Principal Accounting Officer.

Mr. Dillard served as Vice President of Corporate Merchandising and Product Development from 2001 to 2015. In 
2015, he was promoted to Senior Vice President.

Mrs. Mahaffy served as Corporate Vice President of Advertising from 2000 to 2015. In 2015, she was promoted to 
Senior Vice President.

Mr. Litchford served as a Regional Vice President of Stores from 2005 to 2016. In 2016, he was promoted to 
Corporate Vice President of Stores. 

Mr. Bolin served as a Regional Vice President of Stores from 2000 to 2016. In 2016, he was promoted to Corporate 
Vice President of Stores.

Mrs. Jazic served as Director of Contemporary Sportswear from 2006 to 2013 and Director of Online Experience from 
2013 to 2017. In 2017, she was promoted to Vice President of Online Experience.

Mrs. Lucie served as a Divisional Merchandise Manager of Ladies', Juniors' and Children's Exclusive Brands from 
2010 to 2014 and served as a General Merchandise Manager of Ladies', Juniors' and Children's Exclusive Brands from 

12

Table of Contents

2014 to 2017. In 2017, she was promoted to Corporate Vice President of Ladies', Juniors' and Children's Exclusive 
Brands.

(9) 

Mr. Bolte served as Vice President of Logistics from 2007 to 2017. In 2017, he was promoted to Vice President of 
Information Technology and Logistics.

(10)   Mr. Stockman served as General Merchandise Manager of Exclusive Brands from 2004 to 2017. In 2017, he was 

promoted to Corporate Vice President of Ladies' Apparel.

13

Table of Contents

PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 

ISSUER PURCHASES OF EQUITY SECURITIES.

Market and Dividend Information for Common Stock

The Company's Class A Common Stock trades on the New York Stock Exchange under the Ticker Symbol "DDS". No 

public market currently exists for the Company's Class B Common Stock.

While the Company currently expects to continue paying quarterly cash dividends during fiscal 2020, all prospective 

dividends are subject to and conditional upon the review and approval of and declaration by the Board of Directors. 

Stockholders

As of February 29, 2020, there were 2,459 holders of record of the Company's Class A Common Stock and 8 holders of 

record of the Company's Class B Common Stock.

Repurchase of Common Stock

Issuer Purchases of Equity Securities

Period
November 3, 2019 through November 30,
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
December 1, 2019 through January 4,
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(a) Total 
Number of 
Shares 
Purchased(1)

(b) Average Price
Paid per Share

(c) Total Number
of Shares
Purchased as
Part of Publicly
Announced
Plans or
Programs

(d) Approximate
Dollar Value of
Shares that May
Yet Be
Purchased
Under the Plans
or Programs

— $

—

—

—

— $

305,417,522

—

305,417,522

January 5, 2020 through February 1, 2020
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
268,680,928
(1) The total number of shares purchased consists of shares purchased under the Board of Directors' authorized repurchase plan 
described below.

268,680,928

533,557

533,557

533,557

533,557

68.85

68.85

$

$

In March 2018, the Company's Board of Directors authorized the repurchase of up to $500 million of the Company's 
Class A Common Stock under an open-ended stock repurchase plan ("March 2018 Stock Plan"). This repurchase plan permits 
the Company to repurchase its Class A Common Stock in the open market, pursuant to preset trading plans meeting the 
requirements of Rule 10b5-1 under the Exchange Act or through privately negotiated transactions. The repurchase plan has no 
expiration date. There was $268.7 million in remaining availability pursuant to the March 2018 Stock Plan as of February 1, 
2020.

Reference is made to the discussion in Note 9 in the "Notes to Consolidated Financial Statements" in Item 8 of this 

Annual Report, which information is incorporated by reference herein.

Securities Authorized for Issuance under Equity Compensation Plans 

The information concerning the Company's equity compensation plans is incorporated herein by reference from Item 12 

of this Annual Report under the heading "Equity Compensation Plan Information".

14

Table of Contents

Company Performance

The graph below compares the cumulative total returns on the Company's Class A Common Stock, the Standard & Poor's 

500 Index and the Standard & Poor's 500 Department Stores Index for each of the last five fiscal years.  The cumulative total 
return assumes $100 invested in the Company's Class A Common Stock and each of the indices at market close on January 30, 
2015 (the last trading day prior to the start of fiscal 2015) and assumes reinvestment of dividends.

The table below shows the dollar value of the respective $100 investments, with the assumptions noted above, in each of 

the Company's Class A Common Stock, the Standard & Poor's 500 Index and the Standard & Poor's 500 Department Stores 
Index as of the last day of each of the Company's last five fiscal years.

Dillard's, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . $
S&P 500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S&P 500 Department Stores . . . . . . . . . . . . . . .

62.16

$

48.45

$

56.79

$

58.82

$

99.33

72.11

120.06

58.16

147.47

71.50

147.38

75.70

54.84

179.16

53.65

2015

2016

2017

2018

2019

15

Table of Contents

ITEM 6.    SELECTED FINANCIAL DATA.

The selected financial data set forth below should be read in conjunction with our "Management's Discussion and 
Analysis of Financial Condition and Results of Operations", our consolidated audited financial statements and notes thereto and 
the other information contained elsewhere in this report.

(Dollars in thousands, except per share data)
Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,203,520

2019

2018

2017(1)

2016

2015

$ 6,356,109

$ 6,261,477

$ 6,257,137

$ 6,595,626

Percent change. . . . . . . . . . . . . . . . . . . . . .

(2)%

2%

—%

(5)%

—%

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . .

4,235,978

4,291,520

4,199,718

4,166,411

4,350,805

Percent of sales . . . . . . . . . . . . . . . . . . . . .

Interest and debt expense, net . . . . . . . . . . .

Income before income taxes and income on
and equity in earnings of joint ventures . . .

Income taxes (benefit) . . . . . . . . . . . . . . . . .

Income on and equity in earnings of joint
ventures . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income per diluted common share . . . .

Dividends per common share. . . . . . . . . . . .

Book value per common share. . . . . . . . . . .

68.3 %

46,227

67.5%

52,518

67.1%

62,580

66.6 %

63,059

66.0%

60,923

133,891

22,810

—

111,081

4.38
0.50

67.09

207,962

37,730

212,689
(7,800)

257,675

88,500

31

835

45

170,263

221,324

169,220

6.23
0.40

63.70

7.51
0.34

60.77

4.93
0.28

53.41

408,784

140,770

1,356

269,370

6.91
0.26

49.98

Average number of diluted shares
outstanding . . . . . . . . . . . . . . . . . . . . . . . . . 25,363,912
Accounts receivable . . . . . . . . . . . . . . . . . . .
46,160

Merchandise inventories . . . . . . . . . . . . . . .

Property and equipment, net . . . . . . . . . . . .

Operating lease assets . . . . . . . . . . . . . . . . .

Total assets. . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt. . . . . . . . . . . . . . . . . . . . . . .

Finance lease liabilities . . . . . . . . . . . . . . . .

Operating lease liabilities. . . . . . . . . . . . . . .

Other liabilities. . . . . . . . . . . . . . . . . . . . . . .

Deferred income taxes . . . . . . . . . . . . . . . . .

Subordinated debentures . . . . . . . . . . . . . . .

1,465,007

1,458,176

47,924

3,430,257

365,709

695

32,683

273,601

3,490

200,000

27,311,513

29,486,671

34,308,211

39,004,500

49,853

1,528,417

1,586,733

—

38,437

1,463,561

1,696,276

—

47,308

1,406,403

1,790,267

—

3,431,369

3,682,703

3,898,450

365,569

365,429

526,106

1,666

—

238,731

13,487

200,000

2,880

—

240,173

116,831

200,000

3,988

—

238,424

225,684

200,000

47,138

1,374,505

1,939,832

—

3,863,901

613,061

7,269

—

238,980

258,070

200,000

Total stockholders' equity . . . . . . . . . . . . . .

1,623,259

1,678,381

1,708,155

1,717,417

1,795,305

Number of stores

Opened. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total—end of year . . . . . . . . . . . . . . . . . . .

—

6

285

—

1

291

1

2

292

—

4

293

3

3

297

___________________________________

(1) 

Fiscal 2017 contains 53 weeks.

The items below are included in the Selected Financial Data.

2019

The items below amount to a net $20.3 million pretax gain ($20.9 million after tax or $0.82 per share).

• 

a $20.3 million pretax gain ($15.8 million after tax or $0.62 per share)  primarily related to the sale of six store 
properties. 

16

 
 
 
 
 
Table of Contents

• 

$5.1 million ($0.20 per share) in tax benefits related to amended state tax return filings and the Taxpayer 
Certainty and Disaster Tax Relief Act of 2019.

2018

$2.9 million ($0.11 per share) in tax benefits related to additional federal tax credits and an update of the provisional 

amounts recorded for the income tax effects of the Tax Cuts and Jobs Act of 2017.

The items below amount to a net $4.1 million pretax gain ($80.1 million after tax or $2.71 per share).

• 

• 

• 

a $4.9 million pretax gain ($3.2 million after tax or $0.11 per share) related to the disposal of assets from the 
sale of a store property and insurance recovery on a previously damaged full-line store location partially offset 
by a loss on the sale of equipment.

a $0.8 million pretax loss ($0.5 million after tax or $0.02 per share) related to the write-off of certain deferred 
financing fees in connection with the amendment and extension of the Company's senior unsecured revolving 
credit facility.

an estimated tax benefit of approximately $77.4 million ($2.62 per share) related to the Tax Cuts and Jobs Act 
of 2017.

2017

2016

         A $6.5 million pretax charge ($4.2 million after tax or $0.12 per share) for asset impairment related to the write-down of a 
cost method investment. 

2015

         A $12.6 million pretax gain ($8.1 million after tax or $0.21 per share) primarily related to the sale of four retail store 
locations.   

17

Table of Contents

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS.

Dillard's, Inc. operates 285 retail department stores spanning 29 states and an Internet store. The Company also operates a 

general contractor, CDI, a portion of whose business includes constructing and remodeling stores for the Company, which is a 
reportable segment separate from our retail operations.

In accordance with the National Retail Federation fiscal reporting calendar and our bylaws, the fiscal 2019 reporting 

period presented and discussed below ended February 1, 2020 and contained 52 weeks. The fiscal 2018 reporting period 
presented and discussed below ended February 2, 2019 and contained 52 weeks. The fiscal 2017 reporting period presented 
below ended February 3, 2018 and contained 53 weeks. For comparability purposes, where noted, some of the information 
presented below is based upon comparison of the 52 weeks ended February 2, 2019 to the 52 weeks ended February 3, 2018.  
Additionally, where noted, some of the information presented below is based upon comparison of the 52 weeks ended January 
27, 2018 to the 52 weeks ended January 28, 2017. 

A discussion regarding results of operations and analysis of financial condition for the year ended February 2, 2019, as 

compared to the year ended February 3, 2018 is included in Item 7 of Part II, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” of our Annual Report on Form 10-K for the year ended February 2, 2019.

EXECUTIVE OVERVIEW

Fiscal 2019

Comparable retail sales decreased 1% for fiscal 2019 compared to fiscal 2018. Gross profit from retail operations 
decreased 99 basis points of sales for fiscal 2019 compared to fiscal 2018. Consolidated gross profit for fiscal 2019 decreased 
76 basis points of sales compared to fiscal 2018. Consolidated selling, general and administrative ("SG&A") expenses during 
fiscal 2019 increased 65 basis points of sales compared to fiscal 2018. Net income decreased to $111.1 million, or $4.38 per 
share, during fiscal 2019 from $170.3 million, or $6.23 per share, in the prior year. 

Included in net income for fiscal 2019 is a pretax gain of $20.3 million ($15.8 million after tax or $0.62 per share) 

primarily related to the sale of six store properties. Also included is $5.1 million ($0.20 per share) in tax benefits related to 
amended state tax return filings and the Taxpayer Certainty and Disaster Tax Relief Act of 2019.

Included in net income for fiscal 2018 is $2.9 million ($0.11 per share) in tax benefits related to additional federal tax 

credits and an update of the provisional amounts recorded for the income tax effects of the Tax Cuts and Jobs Act of 2017.

During fiscal 2019, the Company repurchased $138.3 million, or 2.2 million shares, of Class A Common Stock under the 
Company's stock repurchase plan, with $268.7 million in authorization remaining under the March 2018 Stock Plan at February 
1, 2020. 

As of February 1, 2020, we had working capital of $917.3 million (including cash and cash equivalents of $277.1 
million) and $565.7 million of total debt outstanding, excluding finance lease liabilities and operating lease liabilities, with no 
scheduled maturities in fiscal 2020. Cash flows provided by operating activities were $365.1 million in fiscal 2019. 

On February 25, 2020, the Company provided estimates for certain financial statement items, including depreciation and 
amortization, rentals, interest and debt expense, net and capital expenditures, for the fiscal year ending January 30, 2021 based 
upon current conditions at that time, which did not include the impact of COVID-19. Due to heightened uncertainty relating to 
the impacts of COVID-19 on the Company’s business operations, including the duration and impact on overall customer 
demand, the Company is withdrawing its 2020 guidance.

18

Table of Contents

Key Performance Indicators

We use a number of key indicators of financial condition and operating performance to evaluate the performance of our 

business, including the following:

Fiscal 2019

Net sales (in millions). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,203.5

Gross profit (in millions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,967.5

Gross profit as a percentage of net sales. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail gross profit as a percentage of retail net sales . . . . . . . . . . . . . . . . . .

Selling, general and administrative expenses as a percentage of net sales. .

31.7 %

32.6 %

27.3 %

Cash flow from operations (in millions). . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 365.1

Total retail store count at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail sales per square foot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Retail stores sales trend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Comparable retail store sales trend. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retail store inventory trend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

285

127

(2)%

(1)%
(4)%

Fiscal 2018
$ 6,356.1

$ 2,064.6

Fiscal 2017
$ 6,261.5

$ 2,061.8

32.5%

33.6%

26.6%
367.3

291

127

$

$

32.9 %

33.6 %

26.9 %

$ 274.3

292

127

$

2% *

2% *
4%

(1)% **

— % **
4 %

Retail merchandise inventory turnover. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.4

2.4

2.5

* Based upon the 52 weeks ended February 2, 2019 and the 52 weeks ended February 3, 2018

** Based upon the 52 weeks ended January 27, 2018 and the 52 weeks ended January 28, 2017.

Trends and Uncertainties

Fluctuations in the following key trends and uncertainties may have a material effect on our operating results.

• 

• 

• 

• 

• 

Cash flow—Cash from operating activities is a primary source of our liquidity that is adversely affected when 
the retail industry faces economic challenges. Furthermore, operating cash flow can be negatively affected by 
competitive factors.

Pricing—If our customers do not purchase our merchandise offerings in sufficient quantities, we respond by 
taking markdowns. If we have to reduce our retail selling prices, the cost of sales on our consolidated statement 
of income will correspondingly rise, thus reducing our net income and cash flow.

Success of brand—The success of our exclusive brand merchandise as well as merchandise we source from 
national vendors is dependent upon customer fashion preferences and how well we can predict and anticipate 
trends.

Sourcing—Our store merchandise selection is dependent upon our ability to acquire appealing products from a 
number of sources. Our ability to attract and retain compelling vendors as well as in-house design talent, the 
adequacy and stable availability of materials and production facilities from which we source our merchandise 
and the speed at which we can respond to customer trends and preferences all have a significant impact on our 
merchandise mix and, thus, our ability to sell merchandise at profitable prices.

Store growth—Our ability to open new stores is dependent upon a number of factors, such as the identification 
of suitable markets and locations and the availability of shopping developments, especially in a weak economic 
environment. Store growth can be further hindered by mall attrition and subsequent closure of underperforming 
properties.

In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, 
which continues to spread throughout the United States and the world. As a result, we have reduced store operating hours, and 
we have been ordered to temporarily close many retail locations, negatively impacting the Company's sales. While the 
disruption is currently expected to be temporary, there is uncertainty around the duration. At present, while this matter has had a 
significant negative impact on our business, results of operations, and financial position, the related financial impact to fiscal 
2020 cannot be reasonably estimated at this time. 

19

 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Seasonality and Inflation

Our business, like many other retailers, is subject to seasonal influences, with a significant portion of sales and income 

typically realized during the last quarter of our fiscal year due to the holiday season. Because of the seasonality of our business, 
results from any quarter are not necessarily indicative of the results that may be achieved for a full fiscal year.

We do not believe that inflation has had a material effect on our results during the periods presented; however, our 

business could be affected by such in the future.

General

Net sales.  Net sales includes merchandise sales of comparable and non-comparable stores and revenue recognized on 
contracts of CDI Contractors, LLC (“CDI”), the Company’s general contracting construction company.  Comparable store sales 
includes sales for those stores which were in operation for a full period in both the most recently completed quarter and the 
corresponding quarter for the prior fiscal year, including our internet store.  Comparable store sales excludes changes in the 
allowance for sales returns.  Non-comparable store sales includes:  sales in the current fiscal year from stores opened during the 
previous fiscal year before they are considered comparable stores; sales from new stores opened during the current fiscal year; 
sales in the previous fiscal year for stores closed during the current or previous fiscal year that are no longer considered 
comparable stores; sales in clearance centers; and changes in the allowance for sales returns.

Sales occur as a result of interaction with customers across multiple points of contact, creating an interdependence between 

in-store and online sales. Online orders are fulfilled from both fulfillment centers and retail stores. Additionally, online 
customers have the ability to buy online and pick up in-store. Retail in-store customers have the ability to purchase items that 
may be ordered and fulfilled from either a fulfillment center or another retail store location. Online customers may return 
orders via mail, or customers may return orders placed online to retail store locations. Customers who earn reward points under 
the private label credit card program may earn and redeem rewards through in-store or online purchases.

Service charges and other income.  Service charges and other income includes income generated through the long-term 
marketing and servicing alliance with Wells Fargo Bank, N.A. (“Wells Fargo Alliance”). Other income includes rental income, 
shipping and handling fees, gift card breakage and lease income on leased departments.

Cost of sales.    Cost of sales includes the cost of merchandise sold (net of purchase discounts, non-specific margin 
maintenance allowances and merchandise margin maintenance allowances), bankcard fees, freight to the distribution centers, 
employee and promotional discounts, shipping to customers and direct payroll for salon personnel. Cost of sales also includes 
CDI contract costs, which comprise all direct material and labor costs, subcontract costs and those indirect costs related to 
contract performance, such as indirect labor, employee benefits and insurance program costs.

Selling, general and administrative expenses.  Selling, general and administrative expenses include buying, occupancy, 

selling, distribution, warehousing, store and corporate expenses (including payroll and employee benefits), insurance, 
employment taxes, advertising, management information systems, legal and other corporate level expenses.  Buying expenses 
consist of payroll, employee benefits and travel for design, buying and merchandising personnel.

Depreciation and amortization.  Depreciation and amortization expenses include depreciation and amortization on 

property and equipment.

Rentals.  Rentals includes expenses for store leases, including contingent rent, and data processing and other equipment 

rentals.

Interest and debt expense, net.  Interest and debt expense includes interest, net of interest income and capitalized 
interest, relating to the Company’s unsecured notes, subordinated debentures and borrowings under the Company’s credit 
facility.  Interest and debt expense also includes gains and losses on note repurchases, if any, amortization of financing costs 
and interest on finance lease obligations.

Other expense. Other expense includes the interest cost and net actuarial loss components of net periodic benefit costs 

and charges related to the write-off of deferred financing fees in connection with the amendment of the Company's senior 
unsecured revolving credit facility.

(Gain) loss on disposal of assets.  (Gain) loss on disposal of assets includes the net gain or loss on the sale or disposal of 

property and equipment, as well as gains from any insurance proceeds in excess of the cost basis of the insured assets.

20

 
 
 
 
 
Table of Contents

Income on and equity in earnings of joint ventures.    Income on and equity in earnings of joint ventures includes the 
Company's portion of the income or loss of the Company's unconsolidated joint ventures as well as the distribution of excess 
cash (excluding returns of investments) from a mall joint venture, if any.

21

Table of Contents

Critical Accounting Policies and Estimates

The Company's significant accounting policies are also described in Note 1 in the "Notes to Consolidated Financial 
Statements" in Item 8 hereof. As disclosed in that note, the preparation of financial statements in conformity with accounting 
principles generally accepted in the United States of America ("GAAP") requires management to make estimates and 
assumptions about future events that affect the amounts reported in the consolidated financial statements and accompanying 
notes. The Company evaluates its estimates and judgments on an ongoing basis and predicates those estimates and judgments 
on historical experience and on various other factors that are believed to be reasonable under the circumstances. Since future 
events and their effects cannot be determined with absolute certainty, actual results could differ from those estimates.

Management of the Company believes the following critical accounting policies, among others, affect its more significant 

judgments and estimates used in preparation of the Company's consolidated financial statements.

Merchandise inventory.   All of the Company’s inventories are valued at the lower of cost or market using the last-in, 

first-out (“LIFO”) inventory method. Approximately 97% of the Company's inventories are valued using the LIFO retail 
inventory method. Under the retail inventory method, the valuation of inventories at cost and the resulting gross margins are 
calculated by applying a cost to retail ratio to the retail value of inventories. The retail inventory method is an averaging 
method that is widely used in the retail industry due to its practicality. Inherent in the retail inventory method calculation are 
certain significant management judgments including, among others, merchandise markon, markups, and markdowns, which 
significantly impact the ending inventory valuation at cost as well as the resulting gross margins. During periods of deflation, 
inventory values on the first-in, first-out ("FIFO") retail inventory method may be lower than the LIFO retail inventory method. 
Additionally, inventory values at LIFO cost may be in excess of net realizable value.  At February 1, 2020 and February 2, 
2019, merchandise inventories valued at LIFO, including adjustments as necessary to record inventory at the lower of cost or 
market, approximated the cost of such inventories using the FIFO retail inventory method.  The application of the LIFO retail 
inventory method did not result in the recognition of any LIFO charges or credits affecting cost of sales for fiscal 2019, 2018 or 
2017.  A 1% change in the dollar amount of markdowns would have impacted net income by approximately $14 million for 
fiscal 2019.

The Company regularly records a provision for estimated shrinkage, thereby reducing the carrying value of merchandise 

inventory. Complete physical inventories of the Company's stores and warehouses are performed no less frequently than 
annually, with the recorded amount of merchandise inventory being adjusted to coincide with these physical counts. The 
differences between the estimated amounts of shrinkage and the actual amounts realized during the past three years have not 
been material.

Revenue recognition.    The Company's retail operations segment recognizes revenue upon the sale of merchandise to its 
customers, net of anticipated returns of merchandise. The asset and liability for sales returns are based on historical evidence of 
our return rate. We recorded an allowance for sales returns of $18.3 million and $15.1 million and return assets of $12.1 million 
and $10.2 million as of February 1, 2020 and February 2, 2019, respectively. The return asset and the allowance for sales 
returns are recorded in the consolidated balance sheets in other current assets and trade accounts payable and accrued expenses, 
respectively. Adjustments to earnings resulting from revisions to estimates on our sales return provision were not material for 
fiscal years 2019, 2018 and 2017. 

The Company's share of income under the Wells Fargo Alliance and the Company's former long-term marketing and 

servicing alliance with Synchrony Financial, which expired in 2014 ("Synchrony Alliance"), involving the Dillard's branded 
private label credit cards is included as a component of service charges and other income. The Company received income of 
approximately $91 million, $94 million and $101 million from the alliance in fiscal 2019, 2018 and 2017, respectively.  The 
Company participates in the marketing of the private label credit cards, which includes the cost of customer reward programs. 
Through the reward programs, customers earn points that are redeemable for discounts on future purchases. The Company 
defers a portion of its net sales upon the sale of merchandise to its customer reward program members that is recognized in net 
sales when the reward is redeemed or expired at a future date. 

Revenues from CDI construction contracts are generally measured based on the ratio of costs incurred to total estimated 
contract costs (the "cost-to-cost method"). Some of our contracts with customers contain multiple performance obligations. For 
these contracts, we account for individual performance obligations separately if they are distinct. The transaction price is 
allocated to the separate performance obligations based on stand-alone selling prices. Construction contracts are often modified 
to account for changes in contract specifications and requirements. We consider contract modifications to exist when the 
modification either creates new or changes the existing enforceable rights and obligations. Most of our contract modifications 
are for goods and services that are not distinct from the existing contracts; therefore, the modifications are accounted for as if 
they were part of the existing contract.  The effect of a contract modification on the transaction price and our measure of 
progress for the performance obligation for which it relates, is recognized as an adjustment to revenue on a cumulative catch-up 
basis. The length of each contract varies but is typically nine to eighteen months. The progress towards completion is 

22

Table of Contents

determined by relating the actual costs of work performed to date to the current estimated total costs of the respective contracts. 
Estimated contract losses are recognized in full when determined.

Construction contracts give rise to accounts receivable, contract assets and contract liabilities. We record accounts 

receivable based on amounts billed to customers. We also record costs and estimated earnings in excess of billings on 
uncompleted contracts (contract assets) and billings in excess of costs and estimated earnings on uncompleted contracts 
(contract liabilities) in other current assets and trade accounts payable and accrued expenses, respectively, on the consolidated 
balance sheets.

Vendor allowances.    The Company receives concessions from vendors through a variety of programs and 

arrangements, including co-operative advertising, payroll reimbursements and margin maintenance programs.

Cooperative advertising allowances are reported as a reduction of advertising expense in the period in which the 
advertising occurred. If vendor advertising allowances were substantially reduced or eliminated, the Company would likely 
consider other methods of advertising as well as the volume and frequency of our product advertising, which could increase or 
decrease our expenditures. We are not able to assess the impact of vendor advertising allowances on creating additional 
revenues, as such allowances do not directly generate revenues for our stores.

Payroll reimbursements are reported as a reduction of payroll expense in the period in which the reimbursement occurred.

Amounts of margin maintenance allowances are recorded only when an agreement has been reached with the vendor and 
the collection of the concession is deemed probable. All such merchandise margin maintenance allowances are recognized as a 
reduction of cost purchases. Under the retail inventory method, a portion of these allowances reduces cost of goods sold and a 
portion reduces the carrying value of merchandise inventory.

Insurance accruals.    The Company's consolidated balance sheets include liabilities with respect to claims for self-
insured workers' compensation (with a self-insured retention of $4 million per claim) and general liability (with a self-insured 
retention of $1 million per claim and a one-time $1 million corridor). The Company's retentions are insured through a wholly-
owned captive insurance subsidiary. The Company estimates the required liability of such claims, utilizing an actuarial method, 
based upon various assumptions, which include, but are not limited to, our historical loss experience, projected loss 
development factors, actual payroll and other data. The required liability is also subject to adjustment in the future based upon 
the changes in claims experience, including changes in the number of incidents (frequency) and changes in the ultimate cost per 
incident (severity). As of February 1, 2020 and February 2, 2019, insurance accruals of $42.9 million and $42.0 million, 
respectively, were recorded in trade accounts payable and accrued expenses and other liabilities. Adjustments resulting from 
changes in historical loss trends have helped control expenses during fiscal 2019 and 2018, partially due to Company programs 
that have helped decrease both the number and cost of claims. Further, we do not anticipate any significant change in loss 
trends, settlements or other costs that would cause a significant change in our earnings. A 10% change in our self-insurance 
reserve would have affected net income by approximately $4 million for fiscal 2019.

Long-lived assets.    The Company's judgment regarding the existence of impairment indicators is based on market and 

operational performance. We assess the impairment of long-lived assets, primarily fixed assets and operating lease assets, 
whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Factors we consider 
important which could trigger an impairment review include the following:

• 

• 

• 

• 

Significant changes in the manner of our use of assets or the strategy for the overall business;

Significant negative industry or economic trends;

A current-period operating or cash flow loss combined with a history of operating or cash flow losses; and

Store closings.

The Company performs an analysis of the anticipated undiscounted future net cash flows of the related long-lived assets. 

If the carrying value of the related asset exceeds the fair value, the carrying value is reduced to its fair value. Various factors 
including future sales growth, profit margins and real estate values are included in this analysis. To the extent these future 
projections, the Company's strategies, or market conditions change, the conclusion regarding impairment may differ from the 
current estimates.

Income taxes.    Temporary differences arising from differing treatment of income and expense items for tax and 
financial reporting purposes result in deferred tax assets and liabilities that are recorded on the balance sheet. These balances, 
as well as income tax expense, are determined through management's estimations, interpretation of tax law for multiple 
jurisdictions and tax planning. If the Company's actual results differ from estimated results due to changes in tax laws, changes 
in store locations, settlements of tax audits or tax planning, the Company's effective tax rate and tax balances could be affected. 

23

Table of Contents

As such, these estimates may require adjustment in the future as additional facts become known or as circumstances change. 
Changes in the Company's assumptions and judgments can materially affect amounts recognized in the consolidated balance 
sheets and statements of income.

The total amount of unrecognized tax benefits as of February 1, 2020 was $5.2 million, of which $3.5 million would, if 

recognized, affect the Company’s effective tax rate.  The total amount of unrecognized tax benefits as of February 2, 2019 was 
$2.7 million, of which $1.6 million would, if recognized, affect the Company's effective tax rate. The Company does not expect 
a significant change in unrecognized tax benefits in the next twelve months.  The Company classifies accrued interest expense 
and penalties relating to income tax in the consolidated financial statements as income tax expense. The total amounts of 
interest and penalties were not material.

The fiscal tax years that remain subject to examination for the federal tax jurisdiction and major state tax jurisdictions are 

2016 and forward. At this time, the Company does not expect the results from any income tax audit to have a material impact 
on the Company's consolidated financial statements.

Pension obligations.    The discount rate that the Company utilizes for determining future pension obligations is based on 
the FTSE Above Median Pension Index Curve on its annual measurement date and is matched to the future expected cash flows 
of the benefit plans by annual periods. The discount rate decreased to 2.8% as of February 1, 2020 from 4.0% as of February 2, 
2019. We believe that these assumptions have been appropriate and that, based on these assumptions, the pension liability of 
$223.7 million is appropriately stated as of February 1, 2020; however, actual results may differ materially from those 
estimated and could have a material impact on our consolidated financial statements. A further 50 basis point change in the 
discount rate would increase or decrease the pension liability by approximately $15 million. The Company expects to make a 
contribution to the pension plan of approximately $5.5 million in fiscal 2020. The Company expects pension expense to be 
approximately $12.8 million in fiscal 2020 with a liability of $228.7 million at January 30, 2021.

24

Table of Contents

RESULTS OF OPERATIONS

The following table sets forth the results of operations and percentage of net sales, for the periods indicated:

February 1, 2020

February 2, 2019

February 3, 2018

For the years ended

(in thousands of dollars)

Amount

% of
Net
Sales

Amount

% of
Net
Sales

Amount

% of
Net
Sales

Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 6,203,520
Service charges and other income . . . . . . . . . . . .
139,691

100.0% $ 6,356,109

100.0% $ 6,261,477

100.0%

2.3

147,240

2.3

161,199

2.6

6,343,211

102.3

6,503,349

102.3

6,422,676

102.6

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selling, general and administrative expenses . . .

Depreciation and amortization. . . . . . . . . . . . . . .

4,235,978

1,691,017

222,349

Rentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest and debt expense, net . . . . . . . . . . . . . . .

Other expense. . . . . . . . . . . . . . . . . . . . . . . . . . . .

(Gain) loss on disposal of assets . . . . . . . . . . . . .

Income before income taxes and income on and
equity in earnings of joint ventures . . . . . . . . . .

Income taxes (benefit) . . . . . . . . . . . . . . . . . . . . .

Income on and equity in earnings of joint
ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

26,375

46,227

7,667

(20,293)

133,891

22,810

—

68.3

27.3

3.6

0.4

0.7

0.1
(0.3)

2.2

0.4

—

4,291,520

1,691,180

223,815

28,646

52,518

7,660

48

207,962

37,730

31

67.5

26.6

3.5

0.5

0.8

0.1

—

3.3

0.6

—

4,199,718

1,684,916

231,595

28,012

62,580

8,026
(4,860)

212,689
(7,800)

835

67.1

26.9

3.7

0.4

1.0

0.1
(0.1)

3.4
(0.1)

—

3.5%

111,081

1.8% $

170,263

2.7% $

221,324

25

 
 
Table of Contents

Sales

(in thousands of dollars)

Net sales:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

6,012,170

191,350

6,203,520

$

$

6,120,758

235,351

6,356,109

$

$

6,108,037

153,440

6,261,477

The percent change by segment and product category in the Company's sales for the past two years is as follows:

Retail operations segment

Cosmetics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' apparel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' accessories and lingerie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Juniors' and children's apparel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Men's apparel and accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shoes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home and furniture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

___________________________________
(1) Based upon the 52 weeks ended February 2, 2019 and 52 weeks ended February 3, 2018

Percent Change

Fiscal
2019-2018

Fiscal
2018-2017(1)

(2.1)%

(1.8)

(4.0)

1.1

(0.4)
(2.6)

(1.7)

(18.7)

1.9%

0.2

2.1

3.3

3.4
(0.5)
4.9

53.4

2019 Compared to 2018

Net sales from the retail operations segment decreased $108.6 million during fiscal 2019 compared to fiscal 2018, a 
decrease of 2% on a percentage basis. Sales in comparable stores decreased 1% for fiscal 2019 compared to fiscal 2018. During 
fiscal 2019, sales of ladies' apparel, ladies' accessories and lingerie, shoes, cosmetics and home and furniture decreased 
moderately, while sales of men's apparel remained essentially flat. Sales of juniors' and children's apparel increased slightly. 

The number of sales transactions during fiscal 2019 decreased 2% over fiscal 2018 while the average dollars per sales 

transaction remained relatively flat.

Net sales from the construction segment decreased $44.0 million or 18.7% during fiscal 2019 as compared to fiscal 2018 

due to a decrease in construction activity. The remaining performance obligations related to executed construction contracts 
totaled $156.5 million, increasing approximately 9% from February 2, 2019.

Exclusive Brand Merchandise

Sales penetration of exclusive brand merchandise for fiscal years 2019, 2018 and 2017 was 21.1%, 20.7% and 21.4% of 

total net sales, respectively.

26

 
 
 
 
 
 
Table of Contents

Service Charges and Other Income

(in millions of dollars)
Service charges and other income:

Retail operations segment

Income from Wells Fargo Alliance and
former Synchrony Alliance. . . . . . . . . . $
Leased department income. . . . . . . . . . .

Shipping and handling income. . . . . . . .

Other. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Construction segment . . . . . . . . . . . . . . . . .

0.7
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 139.7

2019 Compared to 2018

Fiscal
2019

Fiscal
2018

Fiscal
2017

2019 - 2018

2018 - 2017

2019 - 2018

2018 - 2017

Dollar Change

Percent Change

91.2

$

93.6

$ 101.3

$

4.6

28.3

14.9

139.0

5.3

26.6

16.0

141.5

5.7

6.0

33.3

17.9

158.5

2.7

$ 147.2

$ 161.2

$

(2.4) $
(0.7)
1.7
(1.1)
(2.5)
(5.0)
(7.5) $

(7.7)
(0.7)
(6.7)
(1.9)
(17.0)
3.0
(14.0)

(2.6)%

(7.6)%

(13.2)

6.4

(6.9)

(1.8)

(11.7)

(20.1)

(10.6)

(10.7)

(87.7)

111.1

(5.1)%

(8.7)%

Service charges and other income is composed primarily of income from the Wells Fargo Alliance.  Income from the 
alliances decreased $2.4 million in fiscal 2019 compared to fiscal 2018 primarily due to a decrease in finance charges in 2019. 

Gross Profit

(in thousands of dollars)

Gross profit:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,960,255
7,287
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,967,542
Gross profit as a percentage of segment net sales:

$ 2,056,010

$ 2,054,969

8,579

6,790

$ 2,064,589

$ 2,061,759

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total gross profit as a percentage of net sales. . . . . . . . . . . . . . . . . . . . . . .

32.6%

3.8

31.7

33.6%

3.7

32.5

33.6%

4.4

32.9

2019 Compared to 2018

Gross profit as a percentage of net sales declined 76 basis points of sales during fiscal 2019 compared to fiscal 2018. 

Gross profit from retail operations declined 99 basis points of segment net sales during the same periods.

During fiscal 2019, gross margin declined moderately in men's apparel and accessories. Gross margin declined slightly in 

ladies' apparel and junior's and children's apparel while remaining essentially flat in ladies' accessories and lingerie, shoes and 
cosmetics. Gross margin increased moderately in home and furniture. 

Gross profit from the construction segment increased 16 basis points of segment net sales. 

Retail store inventory decreased 4% at February 1, 2020 compared to February 2, 2019.

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Selling, General and Administrative Expenses ("SG&A")

(in thousands of dollars)

SG&A:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,684,258
6,759
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total SG&A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,691,017
SG&A as a percentage of segment net sales:

$ 1,682,179

$ 1,677,850

9,001

7,066

$ 1,691,180

$ 1,684,916

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total SG&A as a percentage of net sales. . . . . . . . . . . . . . . . . . . . . . . . . . .

28.0%

3.5

27.3

27.5%

3.8

26.6

27.5%

4.6

26.9

2019 Compared to 2018

SG&A increased 65 basis points of sales during fiscal 2019 compared to fiscal 2018 primarily due to deleverage of sales. 

SG&A for the retail operations segment increased 53 basis points of sales during fiscal 2019 compared to fiscal 2018.

Depreciation and Amortization

(in thousands of dollars)

Depreciation and amortization:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

221,643

706

222,349

$

$

223,175

640

223,815

$

$

230,946

649

231,595

2019 Compared to 2018

Depreciation and amortization expense decreased $1.5 million during fiscal 2019 compared to fiscal 2018, primarily due 

to the timing and composition of capital expenditures.

Interest and Debt Expense, Net

(in thousands of dollars)

Interest and debt expense (income), net:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total interest and debt expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

46,337
(110)
46,227

$

$

52,574
(56)
52,518

$

$

62,638
(58)
62,580

2019 Compared to 2018

Net interest and debt expense decreased $6.3 million in fiscal 2019 compared to fiscal 2018 primarily due to a note 

maturity, in addition to a decrease in short term borrowings under the credit facility. Total weighted average debt outstanding 
during fiscal 2019 decreased approximately $87.7 million compared to fiscal 2018, also due to the same note maturity along 
with a decrease in short term borrowings under the credit facility.

28

 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Other Expense 

(in thousands of dollars)
Other expense:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

7,667

—

7,667

$

$

7,660

—

7,660

$

$

8,026

—

8,026

2019 Compared to 2018

During the first quarter of 2018, the Company adopted Accounting Standards Update ("ASU") No. 2017-07 and applied the 
amendments retrospectively, as required. As a result of the adoption of ASU No. 2017-07, the interest cost and net actuarial loss 
components of net periodic benefit costs, $7.7 million for fiscal 2019 and 2018, were included in other expense rather than 
selling, general and administrative expenses in the consolidated statements of income. 

(Gain) Loss on Disposal of Assets

(in thousands of dollars)

(Gain) loss on disposal of assets:

Fiscal 2019

Fiscal 2018

Fiscal 2017

Retail operations segment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total (gain) loss on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(20,294) $

1

(20,293) $

53
(5)
48

$

$

(4,855)
(5)
(4,860)

Fiscal 2019

During fiscal 2019, the Company received proceeds of $30.6 million primarily from the sale of six store properties, 

resulting in a gain of $20.3 million that was recorded in gain on disposal of assets.

Income Taxes

The Company's estimated federal and state effective income tax rate, inclusive of income on and equity in earnings of 
joint ventures, was 17.0% in fiscal 2019, 18.1% in fiscal 2018, and (3.7)% in fiscal 2017. Due to uncertainty relating to the 
impacts of COVID-19 on the Company’s business operations, the Company is not providing an expected fiscal 2020 federal 
and state effective income tax rate. 

The Tax Cuts and Jobs Act of 2017 (“the Act”) was signed into law on December 22, 2017.  The Act’s primary impact to 
the Company’s consolidated financial statements was its reduction of the federal corporate income tax rate from 35% to 21%, 
effective January 1, 2018.  The Company determined a reasonable estimate of the income tax effects of the Act and recorded 
provisional amounts within its consolidated financial statements during fiscal 2017. During fiscal 2018, the Company finalized 
its accounting of the income tax effects of the Act, within the one-year measurement period provided under SEC Staff 
Accounting Bulletin No. 118.

Fiscal 2019

During fiscal 2019, income taxes included tax benefits of approximately $5.1 million related to federal tax credits, which 

includes approximately $2.3 million in current and prior year credits provided in the Taxpayer Certainty and Disaster Tax 
Relief Act of 2019. Income taxes also included the recognition of approximately $2.8 million in tax benefits for amended state 
tax return filings and related decreases to accrued state income taxes.

Fiscal 2018

During fiscal 2018, income taxes included tax benefits of approximately $4.6 million related to federal tax credits, which 
includes approximately $1.4 million of additional prior year credits primarily related to the employee retention credit available 
to employers impacted by the 2017 hurricanes. Income taxes also included the recognition of tax benefits of approximately 
$1.5 million for an update to the provisional amounts previously recorded to net deferred tax liabilities related to the Act.

29

 
 
 
 
 
 
Table of Contents

LIQUIDITY AND CAPITAL RESOURCES

The Company's current non-operating priorities for its use of cash are strategic investments to enhance the value of 

existing properties, stock repurchases and dividend payments to stockholders.

Cash flows for the Company's most recent three fiscal years were as follows:

(in thousands of dollars)

Fiscal 2019

Fiscal 2018

Fiscal 2017

2019 - 2018

2018 - 2017

Operating Activities . . . . . . . . . . . . . . . . . . . . . . $
Investing Activities . . . . . . . . . . . . . . . . . . . . . .
Financing Activities . . . . . . . . . . . . . . . . . . . . . .

365,074

$

(68,092)

(143,414)

Total Cash Provided (Used). . . . . . . . . . . . . . . $

153,568

$

$

367,288
(127,749)
(303,058)
(63,519) $

274,285
(110,207)
(324,035)
(159,957)

(0.6)%

46.7

52.7

33.9%
(15.9)
6.5

Percent Change

Operating Activities

The primary source of the Company's liquidity is, and historically has been, cash flows from operations. Due to the 

seasonality of the Company's business, we have historically realized a significant portion of the cash flows from operating 
activities during the second half of the fiscal year. Retail operations sales are the key operating cash component, providing 
94.8%, 94.1% and 95.1% of total revenues in fiscal 2019, 2018 and 2017, respectively.

Operating cash inflows also include the Company's income and reimbursements from the Wells Fargo Alliance (and 
former Synchrony Alliance) and cash distributions from joint ventures (excluding returns of investments). Operating cash 
outflows include payments to vendors for inventory, services and supplies, payments to employees and payments of interest 
and taxes.

Wells Fargo owns and manages the Dillard's private label cards under the Wells Fargo Alliance.  Under the Wells Fargo 

Alliance, Wells Fargo establishes and owns private label card accounts for our customers, retains the benefits and risks 
associated with the ownership of the accounts, provides key customer service functions, including new account openings, 
transaction authorization, billing adjustments and customer inquiries, receives the finance charge income and incurs the bad 
debts associated with those accounts.  

Pursuant to the Wells Fargo Alliance, we receive on-going cash compensation from Wells Fargo based upon the portfolio's 

earnings.  The compensation received from the portfolio is determined monthly and has no recourse provisions.  The amount 
the Company receives is dependent on the level of sales on Wells Fargo accounts, the level of balances carried on Wells Fargo 
accounts by Wells Fargo customers, payment rates on Wells Fargo accounts, finance charge rates and other fees on Wells Fargo 
accounts, the level of credit losses for the Wells Fargo accounts as well as Wells Fargo's ability to extend credit to our 
customers. We participate in the marketing of the private label cards, which includes the cost of customer reward programs. The 
Wells Fargo Alliance expires in fiscal 2024.

The Company received income of approximately $91 million, $94 million and $101 million from the Wells Fargo 

Alliance and former Synchrony Alliance during fiscal 2019, 2018 and 2017, respectively. 

Net cash flows from operations decreased $2.2 million during fiscal 2019 compared to fiscal 2018. 

Investing Activities

Cash inflows from investing activities generally include proceeds from sales of property and equipment. Investment cash 

outflows generally include payments for capital expenditures such as property and equipment.

Capital expenditures decreased $33.7 million for fiscal 2019 compared to fiscal 2018. The decrease in capital 

expenditures was primarily related to a decrease in the remodeling of existing stores during fiscal 2019. During fiscal 2019, the 
Company received cash proceeds of $30.6 million and recorded a $20.3 million gain, primarily related to the sale of six store 
locations in Boardman, Ohio, Boynton Beach, Florida, Cary, North Carolina, Mesa, Arizona, Midland, Texas and Council 
Bluffs, Iowa. 

During fiscal 2019, the Company opened an expansion at Killeen Mall in Killeen, Texas, replacing a 70,000 square foot 

leased facility with a 75,000 square foot owned facility at this dual-anchor location totaling 110,000 square feet. During the 
first quarter of 2020, the Company plans to open an 85,000 square foot expansion at Columbia Mall in Columbia, Missouri 
(dual-anchor location totaling 185,000 square feet). Also in 2020, the Company plans to replace a 100,000 square foot leased 
facility at Richland Fashion Mall in Waco, Texas with a 125,000 square foot owned facility (dual-anchor location totaling 

30

 
 
 
 
 
 
Table of Contents

190,000 square feet). The Company has announced plans to open a new store at Mesa Mall in Grand Junction, Colorado during 
the Spring of 2021 (105,000 square feet). The Company has also announced plans to open a new store at University Place in 
Orem, Utah in the Fall of 2021 (160,000 square feet). Both opportunities arose from peer closures at those centers.

During fiscal 2019, we closed our locations in Boardman, Ohio (186,000 square feet), Muskogee, Oklahoma (70,000 
square feet), Enid, Oklahoma (70,000 square feet), Cary, North Carolina (145,000 square feet), Council Bluffs, Iowa (Clearance 
Center - 100,000 square feet) and Mesa, Arizona (Clearance Center - 100,000 square feet). There were no material costs 
associated with any of these store closures. We remain committed to closing under-performing stores where appropriate and 
may incur future closing costs related to such stores when they close.

During fiscal 2018, we closed the Cincinnati West clearance center in Cincinnati, Ohio (115,000 square feet). 

During fiscal 2019, the Company received life insurance proceeds of $2.4 million related to one policy, and during fiscal 

2018, the Company received life insurance proceeds of $3.5 million related to two policies. 

Financing Activities

Our primary source of cash inflows from financing activities is generally our $800 million senior unsecured revolving 
credit facility. Financing cash outflows generally include the repayment of borrowings under the revolving credit facility, the 
repayment of long-term debt, finance lease obligations, the payment of dividends and the purchase of treasury stock.

Cash used in financing activities decreased to $143.4 million in fiscal 2019 from $303.0 million in fiscal 2018. This 

reduction was primarily due to a debt maturity during 2018.

Stock Repurchase.    In March 2018, the Company's Board of Directors authorized the Company to repurchase up to 

$500 million of the Company's Class A Common Stock under an open-ended plan ("March 2018 Stock Plan"). 

During fiscal 2019, the Company repurchased 2.2 million shares of Class A Common Stock for $138.3 million (including 

the accrual of $7.3 million of share repurchases that had not settled as of February 1, 2020) at an average price of $62.88 per 
share. As of February 1, 2020, $268.7 million of authorization remained under the March 2018 Stock Plan. 

During fiscal 2018, the Company repurchased 1.8 million shares of Class A Common Stock at an average price of $71.17 

per share for $127.9 million, completing the authorization under the Company's previous stock repurchase plan authorized by 
the Company's Board of Directors in February 2016 and beginning share repurchases under the March 2018 Stock Plan. 
Additionally, the Company paid $2.0 million for share repurchases that had not yet settled but were accrued at February 3, 
2018. 

The ultimate disposition of the repurchased stock has not been determined.

Revolving Credit Agreement.    In August 2017, the Company amended and extended its senior unsecured revolving 

credit facility (the "credit agreement") replacing the Company's previous credit agreement. The credit agreement provides 
borrowing capacity of $800 million with a $200 million expansion option and matures on August 9, 2022. As part of our overall 
liquidity management strategy, the credit facility is available for general corporate purposes including, among other uses, 
working capital financing, the issuance of letters of credit, capital expenditures and, subject to certain restrictions, the 
repayment of existing indebtedness and share repurchases. 

The Company pays a variable rate of interest on borrowings under the credit agreement and a commitment fee to the 
participating banks based on the Company's debt rating. The rate of interest on borrowings is LIBOR plus 1.375%, and the 
commitment fee for unused borrowings is 0.20% per annum. 

No borrowings were outstanding at February 1, 2020. Letters of credit totaling $20.6 million were issued under the credit 
agreement leaving unutilized availability under the facility of $779.4 million at February 1, 2020. The Company had weighted-
average borrowings of $76.9 million, $85.9 million and $9.5 million during fiscal 2019, 2018 and 2017, respectively.

Peak borrowings under the credit facility were $247 million during fiscal 2019.

  To be in compliance with the financial covenants of the credit agreement, the Company's total leverage ratio cannot 

exceed 3.5 to 1.0, and the Company's coverage ratio cannot be less than 2.5 to 1.0, as defined in the credit agreement. At 
February 1, 2020, the Company was in compliance with all financial covenants related to the credit agreement.

To increase our cash position during the COVID-19 pandemic and to provide additional financial flexibility, on March 25, 

2020, we borrowed the unutilized availability of $779.0 million from our $800 million revolving credit agreement.  The 
Company still has an option to expand the facility by $200 million.

31

Table of Contents

Long-term Debt.    At February 1, 2020, the Company had $365.7 million of long-term debt, comprised of unsecured 
notes. The unsecured notes bear interest at rates ranging from 7.0% to 7.875% with due dates from fiscal 2022 through fiscal 
2028.

Long-term debt maturities over the next five years are (in millions):

Fiscal Year

Long-Term Debt
Maturities

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

44.8

—

—

During fiscal 2019, the Company made finance lease payments of $1.0 million, and no debt matured. 

During fiscal 2018, the Company decreased its net level of outstanding debt and finance leases by $161.9 million, 

specifically related to the maturity of 7.13% Notes of $161.0 million and finance leases. 

Subordinated Debentures.    As of February 1, 2020, the Company had $200 million outstanding of its 7.5% 
subordinated debentures due August 1, 2038. All of these subordinated debentures were held by Dillard's Capital Trust I, a 
100% owned, unconsolidated finance subsidiary of the Company. The Company has the right to defer the payment of interest 
on the subordinated debentures at any time for a period not to exceed 20 consecutive quarters; however, the Company has no 
present intention of exercising this right to defer interest payments. 

Fiscal 2020 Outlook

At present, the COVID-19 pandemic has had a significant negative effect on the Company's liquidity and net sales. Due 
to heightened uncertainty relating to the impacts of COVID-19 on the Company’s business operations, including the duration 
and impact on overall customer demand, our liquidity and net sales may be further impacted if we are unable to appropriately 
manage our inventory levels and expenses. 

The Company expects to finance its operations during fiscal 2020 from cash on hand, cash flows generated from 
operations and utilization of the credit facility. Depending upon our actual and anticipated sources and uses of liquidity, the 
Company will from time to time consider other possible financing transactions, the proceeds of which could be used to fund 
working capital or for other corporate purposes.

LIBOR 

The use of LIBOR is expected to be phased out by the end of 2021. At this time, there is no definitive information regarding 
the future utilization of LIBOR beyond 2021 or of any particular replacement rate. Going forward, we intend to work with our 
lenders to use a suitable alternative reference rate for the credit agreement, the Wells Fargo Alliance and any other applicable 
agreements. We will continue to monitor, assess and plan for the phase out of LIBOR.

OFF-BALANCE-SHEET ARRANGEMENTS

The Company has not created, and is not party to, any special-purpose entities or off-balance-sheet arrangements for the 

purpose of raising capital, incurring debt or operating the Company's business. The Company does not have any off-balance-
sheet arrangements or relationships that are reasonably likely to materially affect the Company's financial condition, changes in 
financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or the availability of capital 
resources.

32

Table of Contents

CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS

To facilitate an understanding of the Company's contractual obligations and commercial commitments, the following data 

is provided:

PAYMENTS DUE BY PERIOD

(in thousands of dollars)
Contractual Obligations

Total

Less than
1 year

1 - 3 years

3 - 5 years

More than
5 years

193,646

366,625

Long-term debt. . . . . . . . . . . . . . . . . . . . . . . . . . $
Interest on long-term debt . . . . . . . . . . . . . . . . .
Subordinated debentures . . . . . . . . . . . . . . . . . .
Interest on subordinated debentures. . . . . . . . . .
Finance lease liabilities, including interest . . . .
Benefit plan participant payments . . . . . . . . . . .
Purchase obligations(1) . . . . . . . . . . . . . . . . . . .
Operating lease liabilities, including interest(2)
58,382
Total contractual cash obligations(3)(4) . . . . . . $ 2,624,245

1,300,393

200,000

225,442

277,603

2,154

$

— $

44,800

$

— $

321,825

27,301

—

14,959

1,428

5,900

1,300,393

16,251

54,331

—

29,918

726

14,207

—

19,641

48,022

—

30,205

—

17,758

—

6,800

63,992

200,000

202,521

—

187,577

—

15,690

$ 1,366,232

$

163,623

$

102,785

$

991,605

___________________________________

(1) 

(2) 

(3) 

(4) 

The Company's purchase obligations principally consist of purchase orders for merchandise and store construction 
commitments. Amounts committed under open purchase orders for merchandise inventory represent $1,294.3 million 
of the purchase obligations.

The operating leases included in the above table do not include contingent rent based upon sales volume, which 
represented approximately 13% of minimum lease obligations in fiscal 2019.

The total liability for unrecognized tax benefits is $4.2 million, including tax, penalty, and interest. The Company is 
not able to reasonably estimate the timing of future cash flows and has excluded these liabilities from the table above; 
however, at this time, the Company does not expect a significant change in unrecognized tax benefits in the next 
twelve months.

The Company is unable to reasonably estimate the timing of future cash flows of workers' compensation and general 
liability insurance reserves of $27.5 million and gift card liabilities of $20.1 million and has excluded these from the 
table above.

AMOUNT OF COMMITMENT EXPIRATION PER PERIOD

(in thousands of dollars)
Other Commercial Commitments

Total Amounts
Committed

Within 1 year

2 - 3 years

4 - 5 years

After
5 years

$800 million line of credit, none
outstanding(1) . . . . . . . . . . . . . . . . . . . . . . . . . . $
Standby letters of credit . . . . . . . . . . . . . . . . . . .
Import letters of credit . . . . . . . . . . . . . . . . . . . .
Total commercial commitments. . . . . . . . . . . . . $

___________________________________

— $

— $

— $

— $

20,645

—

20,645

—

—

—

—

—

20,645

$

20,645

$

— $

— $

—

—

—

—

(1) 

At February 1, 2020, letters of credit totaling $20.6 million were issued under the credit agreement.

NEW ACCOUNTING PRONOUNCEMENTS

For information with respect to new accounting pronouncements and the impact of these pronouncements on our 

consolidated financial statements, see Note 1 in the "Notes to Consolidated Financial Statements" in Item 8 hereof. 

33

Table of Contents

FORWARD-LOOKING INFORMATION

This report contains certain forward-looking statements. The following are or may constitute forward looking statements 

within the meaning of the Private Securities Litigation Reform Act of 1995: (a) statements including words such as "may," 
"will," "could," "believe," "expect," "future," "potential," "anticipate," "intend," "plan," "seek," "estimate," "continue," or the 
negative or other variations thereof; (b) statements regarding matters that are not historical facts; and (c) statements about the 
Company's future occurrences, plans and objectives, including those statements included under the heading "Fiscal 2020 
Outlook" included in this Management's Discussion and Analysis and other statements regarding management's expectations 
and forecasts for fiscal 2020, statements concerning the opening of new stores or the closing of existing stores, statements 
regarding our competitive position, statements concerning capital expenditures and sources of liquidity, statements concerning 
pension contributions, statements concerning changes in loss trends, settlements and other costs related to our self-insurance 
programs and statements concerning estimated taxes. The Company cautions that forward-looking statements contained in this 
report are based on estimates, projections, beliefs and assumptions of management and information available to management at 
the time of such statements and are not guarantees of future performance. The Company disclaims any obligation to update or 
revise any forward-looking statements based on the occurrence of future events, the receipt of new information, or otherwise. 
Forward-looking statements of the Company involve risks and uncertainties and are subject to change based on various 
important factors. Actual future performance, outcomes and results may differ materially from those expressed in forward-
looking statements made by the Company and its management as a result of a number of risks, uncertainties and assumptions. 
Representative examples of those factors include (without limitation) general retail industry conditions and macro-economic 
conditions; economic and weather conditions for regions in which the Company's stores are located and the effect of these 
factors on the buying patterns of the Company's customers, including the effect of changes in prices and availability of oil and 
natural gas; the availability of consumer credit; the impact of competitive pressures in the department store industry and other 
retail channels including specialty, off-price, discount and Internet retailers; changes in consumer confidence, spending 
patterns, debt levels and their ability to meet credit obligations; high levels of unemployment; changes in tax legislation; 
changes in legislation, affecting such matters as the cost of employee benefits or credit card income; adequate and stable 
availability of materials, production facilities and labor from which the Company sources its merchandise at acceptable pricing; 
changes in operating expenses, including employee wages, commission structures and related benefits; system failures or data 
security breaches; possible future acquisitions of store properties from other department store operators; the continued 
availability of financing in amounts and at the terms necessary to support the Company's future business; fluctuations in 
LIBOR and other base borrowing rates; the elimination of LIBOR; potential disruption from terrorist activity and the effect on 
ongoing consumer confidence; epidemic, pandemic (including COVID-19) or other public health issues; potential disruption of 
international trade and supply chain efficiencies; any government-ordered restrictions on the movement of the general public or 
the mandated or voluntary closing of retail stores in response to the COVID-19 pandemic; world conflict and the possible 
impact on consumer spending patterns and other economic and demographic changes of similar or dissimilar nature, and other 
risks and uncertainties, including those detailed from time to time in our periodic reports filed with the SEC, particularly those 
set forth under the caption "Item 1A, Risk Factors" in this Annual Report.

34

Table of Contents

ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

The table below provides information about the Company's obligations that are sensitive to changes in interest rates. The 
table presents maturities of the Company's long-term debt and subordinated debentures along with the related weighted-average 
interest rates by expected maturity dates.

Expected Maturity Date
(fiscal year)

(in thousands of dollars)

2020

2021

2022

2023

2024

Thereafter

Total

Fair Value

Long-term debt . . . . . . . . . $
Average fixed interest rate
Subordinated debentures . . $
Average interest rate . . . . .

— $ — $44,800

$ — $ — $ 321,825

$ 366,625

$ 421,906

—%

—%

7.9%

—%

—%

7.4%

7.5%

— $ — $ — $ — $ — $ 200,000

$ 200,000

$ 211,200

—

—

—

—

—

7.5%

7.5%

The Company is exposed to market risk from changes in the interest rates under its $800 million senior unsecured 
revolving credit facility. Outstanding balances under this facility bear interest at a variable rate of LIBOR plus 1.375%. The 
Company had weighted average borrowings under this facility of $76.9 million during fiscal 2019. Based on the average 
outstanding balance during fiscal 2019, a 100 basis point change in interest rates would result in an approximate $0.8 million 
annual change to interest expense.

ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

The consolidated financial statements of the Company and notes thereto are included in this report beginning on 

page F-1.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 

DISCLOSURE.

None.  

ITEM 9A.    CONTROLS AND PROCEDURES.

Evaluation of Disclosure Controls and Procedures

The Company has established and maintains disclosure controls and procedures (as defined in Rule 13a-15(e) under the 

Exchange Act). The Company's management, with the participation of our Principal Executive Officer and Co-Principal 
Financial Officers, has evaluated the effectiveness of the Company's disclosure controls and procedures as of the end of the 
fiscal year covered by this annual report, and based on that evaluation, the Company's Principal Executive Officer and Co-
Principal Financial Officers have concluded that these disclosure controls and procedures were effective.

Management's Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as 
such term is defined in Exchange Act Rule 13a-15(f). Under the supervision and with the participation of our management, 
including our Principal Executive Officer and Co-Principal Financial Officers, we conducted an evaluation of the effectiveness 
of our internal control over financial reporting based on the framework in 2013 Internal Control - Integrated Framework issued 
by the Committee of Sponsoring Organizations of the Treadway Commission. Based on our evaluation under the framework in 
2013 Internal Control - Integrated Framework, our management concluded that our internal control over financial reporting 
was effective as of February 1, 2020.

Our independent registered public accounting firm, KPMG LLP ("KPMG"), has audited our consolidated financial 

statements included in this Annual Report and has issued a report on the effectiveness of our internal control over financial 
reporting as of February 1, 2020. Please refer to KPMG's "Report of Independent Registered Public Accounting Firm" on 
page F-2 of this Annual Report.

Changes in Internal Controls

There were no changes in our internal control over financial reporting that occurred during the fiscal quarter ended 
February 1, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial 
reporting.

35

 
 
Table of Contents

ITEM 9B.    OTHER INFORMATION.

Please see information regarding borrowings subsequent to the balance sheet date in Note 16 to the Consolidated 

Financial Statements.

36

Table of Contents

ITEM 10.    DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE.

A.    Directors of the Company

PART III

The information called for by this item regarding directors of the Company is incorporated herein by reference from the 
information under the headings "Proposal No. 1. Election of Directors", "Audit Committee Report", "Information Regarding 
the Board and Its Committees" and "Delinquent Section 16(a) Reports" in the Proxy Statement.

B.    Executive Officers of the Company

Information regarding executive officers of the Company is included in Part I of this report under the heading 

"Information About Our Executive Officers." Reference additionally is made to the information under the heading "Delinquent 
Section 16(a) Reports" in the Proxy Statement, which information is incorporated herein by reference.

The Company's Board of Directors ("Board") has adopted a Code of Conduct that applies to all Company employees, 

including the Company's executive officers, and, when appropriate, the members of the Board. As stated in the Code of 
Conduct, there are certain limited situations in which the Company may waive application of the Code of Conduct to 
employees or members of the Board. For example, since non-employee members of the Board rarely, if ever, deal financially 
with vendors and other suppliers of the Company on the Company's behalf, it may not be appropriate to seek to apply the Code 
of Conduct to their dealings with these vendors and suppliers on behalf of other organizations which have no relationship to the 
Company. To the extent that any such waiver applies to an executive officer or a member of the Board, the waiver requires the 
express approval of the Board, and the Company intends to satisfy the disclosure requirements of Form 8-K regarding any such 
waiver from, or an amendment to, any provision of the Code of Conduct, by posting such waiver or amendment on the 
Company's website.  The current version of the Code of Conduct is available free of charge on the Company's investor relations 
website, investor.dillards.com, and is available in print to any stockholder who requests copies by contacting Julie J. Guymon, 
Director of Investor Relations, at the Company's corporate executive offices at 1600 Cantrell Rd, Little Rock, AR 72201.

ITEM 11.    EXECUTIVE COMPENSATION.

The information called for by this item is incorporated herein by reference from the information under the headings 
"2019 Director Compensation", "Compensation Discussion and Analysis", "Compensation Committee Report" and "Executive 
Compensation" in the Proxy Statement.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 

RELATED STOCKHOLDER MATTERS.

Equity Compensation Plan Information

Equity compensation plans approved by

stockholders* . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

___________________________________

Number of securities to be
issued upon exercise of
outstanding options

Weighted average
exercise prices of
outstanding options

Number of securities
available for future
issuance under equity
compensation plans

— $

— $

—

—

8,748,111

8,748,111

* 

Included in this category are the following equity compensation plans, which have been approved by the Company's 
stockholders:

• 
• 
• 
• 
• 
• 

1990 Incentive and Nonqualified Stock Option Plan
1998 Incentive and Nonqualified Stock Option Plan
2000 Incentive and Nonqualified Stock Option Plan
Dillard's, Inc. Stock Bonus Plan
Dillard's, Inc. Stock Purchase Plan
Dillard's, Inc. 2005 Non-Employee Director Restricted Stock Plan

There are no non-stockholder approved plans. Balances presented in the table above are as of February 1, 2020.

37

Table of Contents

Additional information called for by this item is incorporated herein by reference from the information under the 
headings "Security Ownership of Certain Beneficial Holders" and "Security Ownership of Management" in the Proxy 
Statement.

ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE.

The information called for by this item is incorporated herein by reference from the information under the headings 

"Certain Relationships and Transactions" and "Information Regarding the Board and its Committees" in the Proxy Statement.

ITEM 14.    PRINCIPAL ACCOUNTING FEES AND SERVICES.

The information called for by this item is incorporated herein by reference from the information under the heading 

"Independent Accountant Fees" in the Proxy Statement.

38

Table of Contents

ITEM 15.    EXHIBITS, FINANCIAL STATEMENT SCHEDULES.

(a)(1) and (2)    Financial Statements

PART IV

An "Index of Financial Statements" has been filed as a part of this report beginning on page F-1 hereof.

(a)(3)    Exhibits and Management Compensatory Plans

The "Exhibit Index" beginning on page 40 hereof identifies exhibits incorporated herein by reference or filed with this 

report. 

39

Table of Contents

Exhibit Index

Number

Description

*3(a) Restated Certificate of Incorporation (Exhibit 3 to Form 10-Q for the quarter ended August 1, 1992, File No.

1-6140, as amended Exhibit 3 to Form 10-Q for the quarter ended May 3, 1997, File No. 1-6140).

*3(b) By-Laws of Dillard's, Inc., as amended (Exhibit 3 to Form 8-K dated as of August 20, 2013, File No. 

1-6140). 

*4(a)

Indenture between Registrant and Chemical Bank, Trustee, dated as of May 15, 1988, as supplemented
(Exhibit 4 to Registration Statement File No. 33-21671, Exhibit 4.2 to Registration Statement File No.
33-25114, Exhibit 4(c) to Form 8-K dated September 26, 1990, File No. 1-6140 and Exhibit 4-q to
Registration Statement File No. 333-59183).

4(b) Description of Securities

*+10(a)

1990 Incentive and Nonqualified Stock Option Plan (Exhibit 10(b) to Form 10-K for the fiscal year ended
January 30, 1993, File No. 1-6140).

*+10(b) Senior Management Cash Bonus Plan (Exhibit 10(d) to Form 10-K for the fiscal year ended January 28,

1995, File No. 1-6140).

*+10(c)

1998 Incentive and Nonqualified Stock Option Plan (Exhibit 10(b) to Form 10-K for the fiscal year ended
January 30, 1999, File No. 1-6140).

*+10(d)

2000 Incentive and Nonqualified Stock Option Plan (Exhibit 10(e) to Form 10-K for the fiscal year ended 
February 3, 2001, File No. 1-6140).

*+10(e) Dillard's, Inc. Stock Bonus Plan, as amended (Exhibit 10(e) to Form 10-K for the fiscal year ended January 

30, 2016, File No. 1-6140).

*+10(f) Dillard's, Inc. Stock Purchase Plan (Exhibit 10.2 to Form 10-Q for the quarter ended April 30, 2005, File 

No. 1-6140).

*+10(g) Dillard's, Inc. 2005 Non-Employee Director Restricted Stock Plan, as amended (Exhibit 10 to Form 10-Q for 

the fiscal quarter ended April 29, 2017, File No. 1-6140).

*+10(h) Amended and Restated Dillard's Corporate Officers Non-Qualified Pension Plan (Exhibit 10.1 to Form 8-K 

dated as of November 21, 2007, File No. 1-6140).

*10(i) Credit Card Program Agreement by and among Dillard's, Inc., Wells Fargo Bank, N.A. and for the limited 

purposes stated therein, Dillard Investment Co., Inc. (Exhibit 10 to Form 10-Q for the quarter ended May 3, 
2014, File No. 1-6140).

*10(j) Five-Year Credit Agreement between Dillard's, Inc., Dillard Store Services, Inc. and JPMorgan Chase Bank, 
N.A. as agent for a syndicate of lenders (Exhibit 10.1 to Form 8-K filed on May 15, 2015, File No. 1-6140).

*10(k) Amendment No. 1 to Five-Year Credit Agreement between Dillard's, Inc., Dillard Store Services, Inc. and 

JPMorgan Chase Bank, N.A. as agent for a syndicate of lenders (Exhibit 10.1 to Form 8-K dated as of 
August 11, 2017, File No. 1-6140).

21 Subsidiaries of Registrant.

23 Consent of Independent Registered Public Accounting Firm.

31(a) Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31(b) Certification of Co-Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

31(c) Certification of Co-Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

32(a)   Certification of Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (18 

U.S.C. 1350).

32(b)   Certification of Co-Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

(18 U.S.C. 1350).

32(c)   Certification of Co-Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

(18 U.S.C. 1350).

40

Table of Contents

Number

Description

101.INS   XBRL Instance Document - the instance document does not appear in the Interactive Data File because its

XBRL tags are embedded within the Inline XBRL document

101.SCH   Inline XBRL Taxonomy Extension Schema Document

101.CAL   Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF   Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB   Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE   Inline XBRL Taxonomy Extension Presentation Linkbase Document

104 Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

___________________________________

* 

+ 

Incorporated by reference as indicated.

A management contract or compensatory plan or arrangement.

ITEM 16. FORM 10-K SUMMARY

None.

41

 
Table of Contents

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

 Dillard's, Inc.

By:

By:

/s/ Phillip R. Watts

Phillip R. Watts
Senior Vice President, Co-Principal Financial Officer
and Principal Accounting Officer

/s/ Chris B. Johnson

Chris B. Johnson
Senior Vice President and Co-Principal Financial
Officer

Date: March 31, 2020 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the Registrant and in the capacities and on the date indicated.

/s/ William Dillard, II
William Dillard, II
Chairman of the Board and Chief Executive Officer
(Principal Executive Officer)

/s/ Chris B. Johnson
Chris B. Johnson
Senior Vice President and Co-Principal Financial
Officer

/s/ Alex Dillard
Alex Dillard
President and Director

/s/ Phillip R. Watts
Phillip R. Watts
Senior Vice President, Co-Principal Financial Officer
and Principal Accounting Officer

/s/ Mike Dillard
Mike Dillard
Executive Vice President and Director

/s/ Drue Matheny
Drue Matheny
Executive Vice President and Director

/s/ Robert C. Connor
Robert C. Connor
Director

/s/ H. Lee Hastings
H. Lee Hastings
Director

/s/ Reynie Rutledge
Reynie Rutledge
Director

/s/ J. C. Watts, Jr.
J. C. Watts, Jr.
Director

Date: March 31, 2020 

/s/ James I. Freeman
James I. Freeman
Director

/s/ Frank R. Mori
Frank R. Mori
Director

/s/ Warren A. Stephens
Warren A. Stephens
Director

/s/ Nick White
Nick White
Director

42

 
 
 
Table of Contents

INDEX OF FINANCIAL STATEMENTS

DILLARD'S, INC. AND SUBSIDIARIES

Year Ended February 1, 2020 

Report of Independent Registered Public Accounting Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Balance Sheets—February 1, 2020 and February 2, 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Income—Fiscal years ended February 1, 2020, February 2, 2019 and February 3, 2018 . .

Consolidated Statements of Comprehensive Income—Fiscal years ended February 1, 2020, February 2, 2019 and 

February 3, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Stockholders' Equity—Fiscal years ended February 1, 2020, February 2, 2019 and 

February 3, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated Statements of Cash Flows—Fiscal years ended February 1, 2020, February 2, 2019 and February 3, 

2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Notes to Consolidated Financial Statements—Fiscal years ended February 1, 2020, February 2, 2019 and February 

3, 2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

F-2

F-4
F-5

F-6

F-7

F-8

F-9

F-1

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and Board of Directors

Dillard’s, Inc.:

Opinions on the Consolidated Financial Statements and Internal Control Over Financial Reporting 

We have audited the accompanying consolidated balance sheets of Dillard’s, Inc. and subsidiaries (the Company) as of 
February 1, 2020 and February 2, 2019, the related consolidated statements of income, comprehensive income, stockholders’ 
equity, and cash flows for each of the years in the three-year period ended February 1, 2020, and the related notes (collectively, 
the consolidated financial statements). We also have audited the Company’s internal control over financial reporting as of 
February 1, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission.  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial 
position of the Company as of February 1, 2020 and February 2, 2019, and the results of its operations and its cash flows for 
each of the years in the three-year period ended February 1, 2020, in conformity with U.S. generally accepted accounting 
principles. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial 
reporting as of February 1, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission.

Change in Accounting Principles

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for leases 
as of February 3, 2019 due to the adoption of Accounting Standards Update (ASU) No. 2016-02, Leases (Topic 842).  As 
discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for the income 
tax consequences of intra-entity transfers as of February 4, 2018 due to the adoption of Accounting Standards Update (ASU) 
No. 2016-16, Intra-Entity Transfers of Assets Other Than Inventory.

Basis for Opinions 

The Company’s management is responsible for these consolidated financial statements, for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included 
in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an 
opinion on the Company’s consolidated financial statements and an opinion on the Company’s internal control over financial 
reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight 
Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. 
federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, 
whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material 
respects. 

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement 
of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. 
Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated 
financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by 
management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the 
risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based 
on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the 
circumstances. We believe that our audits provide a reasonable basis for our opinions.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 

F-2

Table of Contents

expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgment. The communication of a critical audit matter does not alter in any way our opinion on the consolidated 
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate 
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

 Evaluation of self-insurance liabilities

As discussed in Note 1 to the consolidated financial statements, the Company estimates the liability associated with self-
insured workers’ compensation and general liability claims using actuarial methods that require consideration of historical 
loss experience, projected loss development factors, and other actuarial assumptions. At February 1, 2020, the estimated 
self-insurance liability was $42.9 million.

We identified the evaluation of self-insurance liabilities as a critical audit matter. There was complexity involved in 
estimating the ultimate costs to settle the liabilities, which requires the use of actuarial specialists to assess the various 
assumptions and methods used.  The process of projecting future loss development involves the application of multiple 
actuarial methods to the historical pattern of claims incurred and losses paid in order to estimate the self-insurance liability.

The primary procedures we performed to address this critical audit matter included the following. We tested certain 
internal controls over the Company’s process of estimating self-insurance liabilities.  This included testing controls over 
processing and payment of claims, reconciliation of claims data provided to the actuary, and the Company’s review of the 
actuarial report. We selected a sample of claims and tested key attributes, including amounts and dates of losses and 
payments.  Furthermore, we involved actuarial professionals with specialized skills to assist in evaluating the actuarial 
methods used in the Company’s analysis, assessing the qualifications of the Company’s actuaries, and developing an 
independent range of estimates of the self-insurance liabilities compared to the amounts recorded by the Company.

/s/ KPMG LLP

We have served as the Company’s auditor since 2011.

Dallas, Texas

March 31, 2020 

F-3

Table of Contents

Assets

Current assets:

Consolidated Balance Sheets

Dollars in Thousands

February 1, 2020

February 2, 2019

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Merchandise inventories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

277,077

$

46,160

1,465,007

59,838

1,848,082

Property and equipment:

Land and land improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Buildings and leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Furniture, fixtures and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Buildings under construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Buildings and equipment under finance leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less accumulated depreciation and amortization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Liabilities and stockholders' equity

Current liabilities:

Trade accounts payable and accrued expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Current portion of finance lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current portion of operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal and state income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Finance lease liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Subordinated debentures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commitments and contingencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stockholders' equity:

123,509

49,853

1,528,417

68,753

1,770,532

64,003

3,125,629

603,698

6,707

14,556
(2,227,860)
1,586,733

—

74,104

54,067

3,092,405

615,491

18,385

14,556
(2,336,728)
1,458,176

47,924

76,075

3,430,257

$

3,431,369

892,789

$

921,205

1,219

14,654

22,158

930,820

365,709

695

32,683

273,601

3,490

200,000

1,214

—

11,116

933,535

365,569

1,666

—

238,731

13,487

200,000

Common stock, Class A— 119,946,571 and 119,899,553 shares issued; 20,186,368

and 22,338,129 shares outstanding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock, Class B (convertible)—4,010,401 and 4,010,401 shares issued and
outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated other comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Less treasury stock, at cost, Class A—99,760,203 and 97,561,424 shares . . . . . . . . . . .

Total stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities and stockholders' equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1,199

40

951,726
(31,059)
4,556,494
(3,855,141)
1,623,259

1,199

40

948,835
(12,809)
4,458,006
(3,716,890)
1,678,381

3,430,257

$

3,431,369

See notes to consolidated financial statements.

F-4

 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Consolidated Statements of Income

Dollars in Thousands, Except Per Share Data

Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Service charges and other income. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rentals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and debt expense, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain) loss on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes and income on and equity in earnings
of joint ventures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes (benefit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income on and equity in earnings of joint ventures . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Earnings per common share:

Years Ended

February 1, 2020

February 2, 2019

February 3, 2018

6,203,520

$

6,356,109

$

6,261,477

139,691

6,343,211

4,235,978

1,691,017

222,349

26,375

46,227

7,667
(20,293)

133,891

22,810
—

111,081

147,240

6,503,349

4,291,520

1,691,180

223,815

28,646

52,518

7,660

48

207,962

37,730
31

170,263

6.23

6.23

$

$

161,199

6,422,676

4,199,718

1,684,916

231,595

28,012

62,580

8,026
(4,860)

212,689
(7,800)
835

221,324

7.51

7.51

$

$

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.38

4.38

   See notes to consolidated financial statements.

F-5

 
 
 
 
 
Table of Contents

Consolidated Statements of Comprehensive Income

Dollars in Thousands

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Other comprehensive (loss) income:

Amortization of retirement plan and other retiree benefit

adjustments (net of tax of ($5,887), $1,646, and ($1,395)) . . . . .
Comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Years Ended

February 1, 2020

February 2, 2019

February 3, 2018

111,081

$

170,263

$

221,324

(18,250)
92,831

$

5,177

175,440

$

(4,307)
217,017

   See notes to consolidated financial statements.

F-6

 
 
 
 
 
Table of Contents

Consolidated Statements of Stockholders' Equity

Dollars in Thousands, Except Share and Per Share Data

Common Stock

Class A
Balance, January 28, 2017 . $ 1,198
—

Net income . . . . . . . . . . . .

$

Other comprehensive loss

Issuance of 46,042 shares
under stock plans . . . . . .

Purchase of 4,096,972
shares of treasury stock .

Cash dividends declared: .

Common stock, $0.34
per share . . . . . . . . . . .

—

1

—

—

Balance, February 3, 2018 .
Net income . . . . . . . . . . . .

1,199

—

Cumulative effect
adjustment related to ASU
2016-16 and 2018-02 . . . .

Other comprehensive
income . . . . . . . . . . . . . . .

Issuance of 38,809 shares
under stock plans . . . . . .

Purchase of 1,796,908
shares of treasury stock .

Cash dividends declared: .

Common stock, $0.40
per share. . . . . . . . . . .

Balance, February 2, 2019 .
Net income . . . . . . . . . . . .

Other comprehensive loss

Issuance of 47,018 shares
under stock plans . . . . . .

Purchase of 2,198,779
shares of treasury stock .

Cash dividends declared: .

Common stock, $0.50
per share. . . . . . . . . . .

—

—

—

—

—

1,199

—

—

—

—

—

Class B

40

—

—

—

—

—

40

—

—

—

—

—

—

40

—

—

—

—

—

Additional
Paid-in
Capital
943,467

$

—

—

2,680

—

—

946,147

—

—

—

2,688

—

—

948,835

—

—

2,891

—

—

Accumulated
Other
Comprehensive
Loss

Retained
Earnings

Treasury
Stock

Total

$

(11,137) $ 4,153,844
221,324

—
(4,307)

$ (3,369,995) $ 1,717,417
221,324
(4,307)

—

—

—

2,681

(219,011)

(219,011)

—

—

—

(9,949)

—

(9,949)

(15,444)
—

4,365,219

170,263

(3,589,006)
—

1,708,155

170,263

(2,542)

(66,574)

—

—

—

(69,116)

5,177

2,688

(127,884)

(127,884)

—

—

—

—

—

—

(10,902)

—

(10,902)

4,458,006

111,081

(3,716,890)
—

1,678,381

111,081
(18,250)

2,891

—

—

(138,251)

(138,251)

(12,593)

—

(12,593)

—

—

—

5,177

—

—

—

(12,809)
—
(18,250)

—

—

—

Balance, February 1, 2020 . $ 1,199

$

40

$

951,726

$

(31,059) $ 4,556,494

$ (3,855,141) $ 1,623,259

   See notes to consolidated financial statements.

F-7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Consolidated Statements of Cash Flows

Dollars in Thousands

February 1, 2020

February 2, 2019

February 3, 2018

Years Ended

Operating activities:
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Adjustments to reconcile net income to net cash provided by
operating activities:

Depreciation and amortization of property and other deferred cost .

Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(Gain) loss on disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Proceeds from insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gain from insurance proceeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loss on early extinguishment of debt . . . . . . . . . . . . . . . . . . . . . . . .

Changes in operating assets and liabilities: . . . . . . . . . . . . . . . . . . . . .

Decrease (increase) in accounts receivable . . . . . . . . . . . . . . . . . . . .

Decrease (increase) in merchandise inventories . . . . . . . . . . . . . . . .

Decrease (increase) in other current assets . . . . . . . . . . . . . . . . . . . .

(Increase) decrease in other assets . . . . . . . . . . . . . . . . . . . . . . . . . . .

(Decrease) increase in trade accounts payable and accrued
expenses and other liabilities        

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Increase (decrease) in income taxes payable . . . . . . . . . . . . . . . . . . .

Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . .

Investing activities:

Purchase of property and equipment and capitalized software . . . . .

Proceeds from disposal of assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Proceeds from insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Distribution from joint venture . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . .

Financing activities:

Principal payments on long-term debt and finance lease liabilities. .

Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Purchase of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Issuance cost of line of credit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . .

Increase (decrease) in cash and cash equivalents. . . . . . . . . . . . . . . . .

Cash and cash equivalents, beginning of year . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents, end of year . . . . . . . . . . . . . . . . . . . . . . . . $
Non-cash transactions:

Accrued capital expenditures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Stock awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued purchases of treasury stock . . . . . . . . . . . . . . . . . . . . . . . . .

Lease assets obtained in exchange for new operating lease
liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

111,081

$

170,263

$

221,324

224,309
(5,415)
(20,293)
397

—

—

3,693

63,410
9,554
(1,220)

(25,597)
5,155

365,074

(103,383)
30,580

2,416

2,295
(68,092)

(966)
(11,520)
(130,928)
—
(143,414)
153,568

123,509

277,077

9,295

2,891

7,323

7,974

$

$

225,849

334

48

—

—

—

(11,416)
(64,856)
(17,416)
(10,419)

104,060
(29,159)
367,288

(137,064)
2,003

3,477

3,835
(127,749)

(162,066)
(11,108)
(129,884)
—
(303,058)
(63,519)
187,028

123,509

2,597

2,688

—

—

$

$

233,683
(102,065)
1,000

—
(5,861)
797

8,871
(57,158)
(1,902)
2,196

(20,395)
(6,205)
274,285

(130,464)
11,683

5,114

3,460
(110,207)

(90,483)
(9,424)
(223,013)
(1,115)
(324,035)
(159,957)
346,985

187,028

23,084

2,680

2,000

—

 See notes to consolidated financial statements.

F-8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

1. Description of Business and Summary of Significant Accounting Policies

Notes to Consolidated Financial Statements

Description of Business—Dillard's, Inc. ("Dillard's" or the "Company") operates retail department stores, located 
primarily in the southeastern, southwestern and midwestern areas of the United States, and a general contracting construction 
company based in Little Rock, Arkansas. The Company's fiscal year ends on the Saturday nearest January 31 of each year. 
Fiscal years 2019 and 2018 ended on February 1, 2020 and February 2, 2019, respectively, and contained 52 weeks each, and 
fiscal year 2017 ended on February 3, 2018 and included 53 weeks.

Consolidation—The accompanying consolidated financial statements include the accounts of Dillard's, Inc. and its 

wholly owned subsidiaries. Intercompany accounts and transactions are eliminated in consolidation. Investments in and 
advances to joint ventures are accounted for by the equity method where the Company does not have control.

Use of Estimates—The preparation of financial statements in conformity with accounting principles generally accepted 

in the United States of America requires management to make estimates and assumptions that affect the reported amounts of 
assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported 
amounts of revenues and expenses during the reporting period. Significant estimates include inventories, sales return, self-
insured accruals, future cash flows and real estate values for impairment analysis, pension discount rate and taxes. Actual 
results could differ from those estimates.

Seasonality—The Company's business is highly seasonal, and historically the Company has realized a significant portion 

of its sales, net income and cash flow in the second half of the fiscal year, attributable to the impact of the back-to-school 
selling season in the third quarter and the holiday selling season in the fourth quarter. Additionally, working capital 
requirements fluctuate during the year, increasing in the third quarter in anticipation of the holiday season.

Cash Equivalents—The Company considers all highly liquid investments with an original maturity of 3 months or less 

when purchased or certificates of deposit with no early withdrawal penalty to be cash equivalents. The Company considers 
receivables from charge card companies as cash equivalents because they settle the balances within 2 to 3 days.

Accounts Receivable—Accounts receivable primarily consists of construction receivables of the Company's general 

contracting construction company, CDI Contractors, LLC ("CDI"), and the monthly settlement with Wells Fargo for Dillard's 
share of earnings from the long-term marketing and servicing alliance. Construction receivables are based on amounts billed to 
customers. The Company provides any allowance for doubtful accounts considered necessary based upon a review of 
outstanding receivables, historical collection information and existing economic conditions. Accounts receivable are ordinarily 
due 30 days after the issuance of the invoice. Contract retentions are due 30 days after completion of the project and acceptance 
by the owner. Accounts that are past due more than 120 days are considered delinquent. Delinquent receivables are written off 
based on individual credit evaluation and specific circumstances of the customer.

Merchandise Inventories—All of the Company’s inventories are valued at the lower of cost or market using the last-in, 

first-out (“LIFO”) inventory method. Approximately 97% of the Company's inventories are valued using the LIFO retail 
inventory method. Under the retail inventory method, the valuation of inventories at cost and the resulting gross margins are 
calculated by applying a cost to retail ratio to the retail value of inventories. The retail inventory method is an averaging 
method that is widely used in the retail industry due to its practicality. Inherent in the retail inventory method calculation are 
certain significant management judgments including, among others, merchandise markon, markups, and markdowns, which 
significantly impact the ending inventory valuation at cost as well as the resulting gross margins. During periods of deflation, 
inventory values on the first-in, first-out ("FIFO") retail inventory method may be lower than the LIFO retail inventory method. 
Additionally, inventory values at LIFO cost may be in excess of net realizable value. At February 1, 2020 and February 2, 2019, 
merchandise inventories valued at LIFO, including adjustments as necessary to record inventory at the lower of cost or market, 
approximated the cost of such inventories using the FIFO retail inventory method. The application of the LIFO retail inventory 
method did not result in the recognition of any LIFO charges or credits affecting cost of sales for fiscal 2019, 2018 or 2017. 

The Company regularly records a provision for estimated shrinkage, thereby reducing the carrying value of merchandise 
inventory. Complete physical inventories of all of the Company's stores and warehouses are performed no less frequently than 
annually, with the recorded amount of merchandise inventory being adjusted to coincide with these physical counts.

F-9

Table of Contents

Property and Equipment—Property and equipment owned by the Company is stated at cost, which includes related 

interest costs incurred during periods of construction, less accumulated depreciation and amortization. Interest capitalized 
during fiscal 2019, 2018 and 2017 was $0.4 million, $0.2 million and $0.7 million, respectively. For financial reporting 
purposes, depreciation is computed by the straight-line method over estimated useful lives:

Buildings and leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture, fixtures and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20 - 40 years

3 - 10 years

Properties leased by the Company under lease agreements which are determined to be finance leases are stated at an 

amount equal to the present value of the minimum lease payments during the lease term, less accumulated amortization. The 
assets under finance leases and leasehold improvements under operating leases are amortized on the straight-line method over 
the shorter of their useful lives or the related lease terms. The provision for amortization of assets under finance leases is 
included in depreciation and amortization expense.

Included in property and equipment as of February 1, 2020 are assets held for sale in the amount of $8.6 million. During 
fiscal 2019, the Company received cash proceeds of $30.6 million and realized a gain of $20.3 million primarily related to the 
sale of six store properties. During fiscal 2018, the Company received cash proceeds of $1.9 million from the sale of a location 
classified as an asset held for sale. During fiscal 2017, the Company realized a gain of $4.9 million on disposal of assets 
primarily related to the sale of two store properties, insurance recovery on a previously damaged full-line store location and 
sale of equipment. 

Depreciation expense on property and equipment was approximately $222 million, $224 million and $232 million for 

fiscal 2019, 2018 and 2017, respectively.

Long-Lived Assets—Impairment losses are required to be recorded on long-lived assets used in operations when 
indicators of impairment are present and the undiscounted cash flows estimated to be generated by those assets are less than the 
assets' carrying amount. In the evaluation of the fair value and future benefits of long-lived assets, the Company performs an 
analysis of the anticipated undiscounted future net cash flows of the related long-lived assets. This analysis is performed at the 
store unit level. If the carrying value of the related asset exceeds the fair value, the carrying value is reduced to its fair value. 
Various factors including future sales growth, profit margins and real estate values are included in this analysis. Management 
believes at this time that the carrying values and useful lives continue to be appropriate.

During fiscal 2019, 2018 and 2017, no asset impairment and store closing charges were recorded.

Other Assets—Other assets include investments accounted for by the equity and cost methods, capitalized software and 

cash surrender value of life insurance policies. 

Vendor Allowances—The Company receives concessions from its vendors through a variety of programs and 
arrangements, including cooperative advertising and margin maintenance programs. The Company has agreements in place 
with each vendor setting forth the specific conditions for each allowance or payment. These agreements range in periods from a 
few days to up to a year. If the payment is a reimbursement for costs incurred, it is offset against those related costs; otherwise, 
it is treated as a reduction to the cost of the merchandise. Amounts of vendor concessions are recorded only when an agreement 
has been reached with the vendor and the collection of the concession is deemed probable.

For cooperative advertising programs, the Company generally offsets the allowances against the related advertising 
expense when incurred. Many of these programs require proof-of-advertising to be provided to the vendor to support the 
reimbursement of the incurred cost. Programs that do not require proof-of-advertising are monitored to ensure that the 
allowance provided by each vendor is a reimbursement of costs incurred to advertise for that particular vendor. If the allowance 
exceeds the advertising costs incurred on a vendor-specific basis, then the excess allowance from the vendor is recorded as a 
reduction of merchandise cost for that vendor.

Margin maintenance allowances are credited directly to cost of purchased merchandise in the period earned according to 
the agreement with the vendor. Under the retail method of accounting for inventory, a portion of these allowances reduces cost 
of goods sold and a portion reduces the carrying value of merchandise inventory.

Insurance Accruals—The Company's consolidated balance sheets include liabilities with respect to self-insured workers' 

compensation and general liability claims. The Company's self-insured retention is insured through a wholly-owned captive 
insurance subsidiary. The Company estimates the required liability of such claims, utilizing an actuarial method, based upon 
various assumptions, which include, but are not limited to, the Company's historical loss experience, projected loss 
development factors, actual payroll and other data. The required liability is also subject to adjustment in the future based upon 
the changes in claims experience, including changes in the number of incidents (frequency) and changes in the ultimate cost per 

F-10

Table of Contents

incident (severity). As of February 1, 2020 and February 2, 2019, insurance accruals of $42.9 million and $42.0 million, 
respectively, were recorded in trade accounts payable and accrued expenses and other liabilities on the consolidated balance 
sheets.

Operating Leases—The Company leases retail stores, office space and equipment under operating leases. The Company 

records right-of-use assets and operating lease liabilities for operating leases with lease terms exceeding twelve months. The 
right-of-use assets are adjusted for lease incentives, including construction allowances, and prepaid rent. The Company 
recognizes minimum rent expense on a straight-line basis over the lease term. Many leases contain contingent rent provisions. 
Contingent rent is expensed as incurred. 

The lease term used for lease evaluation includes renewal option periods only in instances in which the exercise of the 

option period is reasonably certain.

Revenue Recognition—The Company's retail operations segment recognizes merchandise revenue at the "point of sale." 

Allowance for sales returns and a return asset are recorded as components of net sales in the period in which the related sales 
are recorded. Sales taxes collected from customers are excluded from revenue and are recorded in trade accounts payable and 
accrued expenses until remitted to the taxing authorities.

Wells Fargo Bank, N.A. ("Wells Fargo") owns and manages Dillard's private label cards under a 10-year agreement 
("Wells Fargo Alliance").  Pursuant to the Wells Fargo Alliance, we receive on-going cash compensation from Wells Fargo 
based upon the portfolio's earnings.  The compensation received from the portfolio is determined monthly and has no recourse 
provisions.  The amount the Company receives is dependent on the level of sales on Wells Fargo accounts, the level of balances 
carried on Wells Fargo accounts by Wells Fargo customers, payment rates on Wells Fargo accounts, finance charge rates and 
other fees on Wells Fargo accounts, the level of credit losses for the Wells Fargo accounts as well as Wells Fargo's ability to 
extend credit to our customers. The Company's share of income under the Wells Fargo Alliance is included as a component of 
service charges and other income. The Company received income of approximately $91 million, $94 million and $101 million 
from the Wells Fargo and former Synchrony alliances in fiscal 2019, 2018 and 2017, respectively. The Company participates in 
the marketing of the private label credit cards, which includes the cost of customer reward programs. Through the reward 
programs, customers earn points that are redeemable for discounts on future purchases. The Company defers a portion of its net 
sales upon the sale of merchandise to its customer reward program members that is recognized in net sales when the reward is 
redeemed or expired at a future date. 

Revenue from CDI construction contracts is generally measured based on the ratio of costs incurred to total estimated 

contract costs (the "cost-to-cost method"). The length of each contract varies but is typically nine to eighteen months. The 
progress towards completion is determined by relating the actual costs of work performed to date to the current estimated total 
costs of the respective contracts. When the estimate on a contract indicates a loss, the entire loss is recorded in the current 
period.

Gift Card Revenue Recognition—The Company establishes a liability upon the sale of a gift card. The liability is 

relieved and revenue is recognized when gift cards are redeemed for merchandise. Gift card breakage income is determined 
based upon historical redemption patterns. The Company uses a homogeneous pool to recognize gift card breakage and will 
recognize income over the period in proportion to the pattern of rights exercised by the customer when the Company 
determines that it does not have a legal obligation to remit the value of unredeemed gift cards to the relevant jurisdiction as 
abandoned property. At that time, the Company will recognize breakage income over the performance period for those gift 
cards (i.e. 60 months) and will record it in service charges and other income. As of February 1, 2020 and February 2, 2019, gift 
card liabilities of $59.0 million and $58.2 million, respectively, were included in trade accounts payable and accrued expenses 
and other liabilities.

Advertising—Advertising and promotional costs, which include newspaper, magazine, Internet, broadcast and other 
media advertising, are expensed as incurred and were approximately $39.2 million, $40.4 million and $42.5 million, net of 
cooperative advertising reimbursements of $13.9 million, $15.1 million and $19.9 million for fiscal years 2019, 2018 and 2017, 
respectively. The Company records net advertising expenses in selling, general and administrative expenses.

Income Taxes—Income taxes are recognized for the amount of taxes payable for the current year and deferred tax assets 
and liabilities for the future tax consequence of events that have been recognized differently in the financial statements than for 
tax purposes. Deferred tax assets and liabilities are established using statutory tax rates and are adjusted for tax rate changes. 
Tax positions are analyzed to determine whether it is "more likely than not" that a tax position will be sustained upon 
examination by the appropriate taxing authorities before any part of the benefit can be recorded in the financial statements. For 
those tax positions where it is not "more likely than not" that a tax benefit will be sustained, no tax benefit is recognized. The 
Company classifies accrued interest expense and penalties relating to income tax in the consolidated financial statements as 
income tax expense.

F-11

Table of Contents

Shipping and Handling—The Company records shipping and handling reimbursements in service charges and other 

income. The Company records shipping and handling costs in cost of sales.

Defined Benefit Retirement Plans—The Company's defined benefit retirement plan costs are accounted for using 
actuarial valuations. The Company recognizes the funded status of its defined benefit pension plans on the balance sheet and 
recognizes changes in the funded status that arise during the period but that are not recognized as components of net periodic 
benefit cost, within other comprehensive income, net of income taxes.

Income on and Equity in Earnings of Joint Ventures—Income on and equity in earnings of joint ventures includes the 

Company's portion of the income or loss of the Company's unconsolidated joint ventures as well as distributions (excluding 
returns of investments) of excess cash from an open air center joint venture.

Comprehensive Income—Comprehensive income is defined as the change in equity (net assets) of a business enterprise 
during a period from transactions and other events and circumstances from non-owner sources. It consists of the net income or 
loss and other gains and losses affecting stockholders' equity that, under GAAP, are excluded from net income or loss. One 
such exclusion is the amortization of retirement plan and other retiree benefit adjustments, which is the only item impacting our 
accumulated other comprehensive loss.

Supply Concentration—The Company purchases merchandise from many sources and does not believe that the 

Company was dependent on any one supplier during fiscal 2019.

Reclassifications—Certain items have been reclassified from their prior year classifications to conform to the current 

year presentation. These reclassifications had no effect on net income or stockholders' equity as previously reported.

Recently Adopted Accounting Pronouncements

Leases: Amendments to the FASB Accounting Standards Codification

In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 

2016-02, Leases (Topic 842): Amendments to the FASB Accounting Standards Codification, to increase transparency and 
comparability among organizations by recognizing lease assets and liabilities on the balance sheet and disclosing key 
information about leasing arrangements. Under these amendments, lessees are required to recognize lease assets and lease 
liabilities for leases classified as operating leases under Accounting Standards Codification 840, Leases ("ASC 840"). 
Subsequent to the issuance of ASU No. 2016-02, the FASB issued additional amendments related to ASU No. 2016-02: (1) 
ASU No. 2018-01, Leases (Topic 842): Land Easement Practical Expedient for Transition to Topic 842; (2) ASU No. 2018-10: 
Codification Improvements to Topic 842, Leases; and (3) ASU No. 2018-11, Leases (Topic 842): Targeted Improvements. We 
refer to this ASU and related amendments as the "new standard" or "ASU No. 2016-02." We adopted the requirements of the 
new standard as of February 3, 2019. See Note 13, Leases.

Defined Benefit Plans: Changes to the Disclosure Requirements for Defined Benefit Plans

In August 2018, the FASB issued ASU No. 2018-14, Compensation - Retirement Benefits - Defined Benefit Plans - 

General (Subtopic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans, to 
improve the effectiveness of disclosures in the notes to financial statements for employers that sponsor defined benefit pension 
plans. ASU No. 2018-14 is effective for financial statements issued for fiscal years ending after December 15, 2020, and early 
adoption is permitted. The Company adopted ASU No. 2018-14 during the fourth quarter of 2019. The impact of this update on 
its notes to financial statements is not material. See Note 8, Benefit Plans.

Intra-Entity Transfers of Assets Other Than Inventory

In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than 
Inventory, as part of its initiative to reduce complexity in accounting standards. Under these amendments, an entity is required to 
recognize the income tax consequences of an intra-entity transfer of an asset other than inventory when the transfer occurs. The 
amendments within ASU No. 2016-16 were effective for the Company beginning in the first quarter of fiscal 2018.  

At February 3, 2018, other assets included a deferred charge related to the income tax effects of the intra-entity transfer 
pursuant to the previously disclosed REIT Transaction.  During the fourth quarter of 2017, the Company terminated REIT 
status of its subsidiary, which did not have a material impact to the Company’s fiscal 2017 consolidated financial statements. 
Prior to the adoption of ASU No. 2016-16, income tax consequences of the intra-entity transfer remained recorded as a deferred 
charge, which was not subject to remeasurement for the lower tax rates enacted through tax reform.  

F-12

Table of Contents

The Company adopted the standard at the beginning of the first quarter of fiscal 2018, at which time the deferred charge was 

removed through a cumulative-effect adjustment directly to retained earnings, resulting in a decrease to other assets of 
approximately $173.7 million.  A deferred tax asset of approximately $104.6 million was recorded through a cumulative-effect 
adjustment directly to retained earnings to reflect future income tax benefits of the intra-entity transfer at newly-enacted tax 
rates, resulting in a reduction to net deferred tax liabilities.  These adjustments resulted in a net decrease to retained earnings of 
approximately $69.1 million.

Recently Issued Accounting Pronouncements

Simplifying the Accounting for Income Taxes

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income 

Taxes, as part of its initiative to reduce complexity in accounting standards. The amendments in this update simplify the 
accounting for income taxes by removing certain exceptions to the general principles in Topic 740. The amendments also 
improve consistent application of and simplify GAAP for other areas of Topic 740 by clarifying and amending existing 
guidance. The amendments within ASU No. 2019-12 are effective for financial statements issued for fiscal years, and interim 
periods within those fiscal years, beginning after December 15, 2020, and early adoption is permitted. The Company is 
currently assessing the impact of this update on its consolidated financial statements.

2. Business Segments

The Company operates in two reportable segments: the operation of retail department stores and a general contracting 

construction company.

For the Company's retail operations reportable segment, the Company determined its operating segments on a store by 
store basis. Each store's operating performance has been aggregated into one reportable segment. The Company's operating 
segments are aggregated for financial reporting purposes because they are similar in each of the following areas: economic 
characteristics, class of consumer, nature of products and distribution methods. Revenues from external customers are derived 
from merchandise sales, and the Company does not rely on any major customers as a source of revenue. Across all stores, the 
Company operates one store format under the Dillard's name where each store offers the same general mix of merchandise with 
similar categories and similar customers. The Company believes that disaggregating its operating segments would not provide 
meaningful additional information.

The following table summarizes the percentage of net sales by segment and major product line:

Retail operations segment:

Cosmetics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' apparel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ladies' accessories and lingerie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Juniors' and children's apparel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Men's apparel and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shoes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home and furniture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Construction segment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Percentage of Net Sales

Fiscal 2019

Fiscal 2018

Fiscal 2017

14%

14%

14%

22

15

9
18

15

4

97

3

22

15

9
17

15

4

96

4

23

16

8
17

16

4

98

2

100%

100%

100%

F-13

 
 
 
 
 
Table of Contents

The following tables summarize certain segment information, including the reconciliation of those items to the 

Company's consolidated operations.

(in thousands of dollars)
Net sales from external customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest and debt expense (income), net . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes and income on and equity in earnings of
joint ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income on and equity in earnings of joint ventures . . . . . . . . . . . . . . .

Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,960,255

221,643

46,337

133,398

—

3,387,404

Retail Operations

Fiscal 2019
Construction

Consolidated

6,012,170

$

191,350

$

7,287

706
(110)

493

—

6,203,520

1,967,542

222,349

46,227

133,891

—

(in thousands of dollars)
Net sales from external customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail Operations

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and debt expense (income), net . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes and income on and equity in earnings of
joint ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income on and equity in earnings of joint ventures . . . . . . . . . . . . . . .

Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42,853

3,430,257

Fiscal 2018
Construction

Consolidated

6,120,758

$

235,351

$

2,056,010

223,175

52,574

203,330

31

3,384,277

8,579

640
(56)

4,632

—

47,092

6,356,109

2,064,589

223,815

52,518

207,962

31

3,431,369

(in thousands of dollars)
Net sales from external customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest and debt expense (income), net . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes and income on and equity in earnings of
joint ventures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income on and equity in earnings of joint ventures . . . . . . . . . . . . . . .

Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retail Operations

Fiscal 2017
Construction

Consolidated

6,108,037

$

153,440

$

2,054,969

230,946

62,638

210,969

835

3,650,393

6,790

649
(58)

1,720

—

32,310

6,261,477

2,061,759

231,595

62,580

212,689

835

3,682,703

Intersegment construction revenues of $33.6 million, $30.2 million and $47.4 million were eliminated during 

consolidation and have been excluded from net sales for fiscal years 2019, 2018 and 2017, respectively.

The retail operations segment gives rise to contract liabilities through the loyalty program and through the issuances of 

gift cards. The loyalty program liability and a portion of the gift card liability is included in trade accounts payable and accrued 
expenses, and a portion of the gift card liability is included in other liabilities on the consolidated balance sheets. Our retail 
operations segment contract liabilities are as follows: 

Retail

(in thousands of dollars)
Contract liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

February 1,
2020

February 2,
2019

February 3,
2018

$

75,229

72,852

73,059

During fiscal 2019 and fiscal 2018, the Company recorded $53.4 million and $55.3 million, respectively, in revenue that 

was previously included in the retail operations contract liability balances of $72.9 million and $73.1 million, at February 2, 
2019 and February 3, 2018, respectively.

F-14

Table of Contents

Construction contracts give rise to accounts receivable, contract assets and contract liabilities. We record accounts 

receivable based on amounts billed to customers. We also record costs and estimated earnings in excess of billings on 
uncompleted contracts (contract assets) and billings in excess of costs and estimated earnings on uncompleted contracts 
(contract liabilities) in other current assets and trade accounts payable and accrued expenses in the consolidated balance sheets, 
respectively.  The amounts included in the consolidated balance sheets are as follows:  

Construction

(in thousands of dollars)
Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Costs and estimated earnings in excess of billings on

uncompleted contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billings in excess of costs and estimated earnings on

uncompleted contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

February 1,
2020

February 2,
2019

February 3,
2018

$

28,522

$

31,867

$

20,136

2,179

5,737

1,165

7,414

1,213

5,503

During fiscal 2019 and fiscal 2018, the Company recorded $7.2 million and $5.2 million, respectively, in revenue that was 

previously included in billings in excess of costs and estimated earnings on uncompleted contracts of $7.4 million and $5.5 
million at February 2, 2019 and February 3, 2018, respectively. 

The remaining performance obligations related to executed construction contracts totaled $156.5 million and $143.9 million 

at February 1, 2020 and February 2, 2019, respectively.

3. Revolving Credit Agreement

In August 2017, the Company amended and extended its senior unsecured revolving credit facility (the "credit 

agreement"), replacing the Company's previous credit agreement. The credit agreement is available to the Company for general 
corporate purposes including, among other uses, working capital financing, the issuance of letters of credit, capital expenditures 
and, subject to certain restrictions, the repayment of existing indebtedness and share repurchases. The credit agreement 
provides borrowing capacity of $800 million with a $200 million expansion option and matures on August 9, 2022. 

The Company pays a variable rate of interest on borrowings under the credit agreement and a commitment fee to the 
participating banks based on the Company's debt rating. The rate of interest on borrowings is LIBOR plus 1.375%, and the 
commitment fee for unused borrowings is 0.20% per annum. 

No borrowings were outstanding at February 1, 2020. Letters of credit totaling $20.6 million were issued under this credit 

agreement leaving unutilized availability under the facility of $779.4 million at February 1, 2020. The Company had weighted-
average borrowings of $76.9 million, $85.9 million and $9.5 million during fiscal 2019, 2018 and 2017 respectively.

To be in compliance with the financial covenants of the credit agreement, the Company's total leverage ratio cannot 
exceed 3.5 to 1.0, and the coverage ratio cannot be less than 2.5 to 1.0, as defined in the credit agreement. At February 1, 2020, 
the Company was in compliance with all financial covenants related to the credit agreement. 

In connection with the amendment and extension of the Company's senior unsecured revolving credit facility, we 

recorded charges totaling $0.8 million due to the the write-off of certain deferred financing fees during fiscal 2017. 

Peak borrowings under the credit facility were $247 million during fiscal 2019.  

4. Long-Term Debt

Long-term debt, including the current portion, of $365.7 million and $365.6 million was outstanding at February 1, 2020 

and February 2, 2019, respectively. The debt outstanding at February 1, 2020 consisted of unsecured notes, bearing interest 
rates ranging from 7.000% to 7.875% and maturing during fiscal 2022 through fiscal 2028. There are no financial covenants 
under any of the debt agreements.

F-15

Table of Contents

Long-term debt maturities over the next five years are (in millions):

Fiscal Year

Long-Term Debt
Maturities

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

44.8

—

—

Net interest and debt expense consists of the following:

(in thousands of dollars)

Interest on long-term debt and subordinated debentures . . . . . . . . . . . . . . . . $
Revolving credit facility expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of debt expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest on finance lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fiscal 2019

Fiscal 2018

Fiscal 2017

41,876

$

47,742

$

59,579

4,199

945
462
(1,259)
4

4,504

977
321
(1,030)
4

2,096

1,326
418
(842)
3

$

46,227

$

52,518

$

62,580

Interest paid during fiscal 2019, 2018 and 2017 was approximately $42.8 million, $52.9 million and $71.6 million, 

respectively.

F-16

Table of Contents

5. Trade Accounts Payable and Accrued Expenses

Trade accounts payable and accrued expenses consist of the following:

(in thousands of dollars)

Trade accounts payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Accrued expenses:

Taxes, other than income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Salaries, wages and employee benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liability to customers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

February 1, 2020

February 2, 2019

713,463

$

743,330

46,688

58,551

55,088

7,572

2,185

9,242

47,646

64,370

52,677

3,961

2,419

6,802

$

892,789

$

921,205

6. Income Taxes

The provision for federal and state income taxes is summarized as follows:

(in thousands of dollars)

Current:

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred:

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Fiscal 2019

Fiscal 2018

Fiscal 2017

27,684

$

34,960

$

541

28,225

(5,293)
(122)
(5,415)
22,810

2,436

37,396

2,353
(2,019)
334

$

37,730

$

91,799

2,466

94,265

(100,954)
(1,111)
(102,065)
(7,800)

The Tax Cuts and Jobs Act (“the Act”) was signed into law on December 22, 2017.  The Act’s primary impact to the 
Company’s consolidated financial statements was its reduction of the federal corporate income tax rate from 35% to 21%, 
effective January 1, 2018. The resulting blended federal statutory income tax rate in effect for the Company’s fiscal 2017 was 
33.72%. The Company determined a reasonable estimate of the income tax effects of the Act and recorded provisional amounts 
within its consolidated financial statements during 2017. During fiscal 2018, the Company finalized its accounting of the 
income tax effects of the Act, within the one-year measurement period provided under SEC Staff Accounting Bulletin No. 118. 

The rate reconciliation presented below reconciles the Company’s income tax provision to income taxes using the federal 

statutory income tax rate. As noted above, the federal statutory rates are 21% for fiscal 2019 and 2018 and 33.72% for fiscal 
2017. Included in fiscal 2019 state income taxes below is $2.8 million in tax benefits for amended state tax return filings and 
related decreases to accrued state income taxes.

F-17

 
 
 
 
 
 
 
 
Table of Contents

(in thousands of dollars)

Fiscal 2019

Fiscal 2018

Fiscal 2017

Income tax at the statutory federal rate (inclusive of income on and equity
in earnings of joint ventures). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
State income taxes, net of federal benefit (inclusive of income on and
equity in earnings of joint ventures) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net changes in unrecognized tax benefits, interest and penalties /reserves . .
Tax benefit of federal credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changes in cash surrender value of life insurance policies. . . . . . . . . . . . . . .
Changes in valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax benefit of dividends paid to ESOP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Estimated adjustments to net deferred tax liabilities for enacted changes in
tax laws and rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28,117

$

43,679

$

72,000

(2,782)
1,017
(5,094)
(404)
2,017
(684)

—

623

2,538
(421)
(4,563)
(410)
(2,039)
(621)

(1,521)
1,088

$

22,810

$

37,730

$

(22)
(448)
(4,440)
(441)
222
(810)

(74,216)
355
(7,800)

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 

liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the 
Company's deferred tax assets and liabilities as of February 1, 2020 and February 2, 2019 are as follows:

(in thousands of dollars)

Property and equipment bases and depreciation differences . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Prepaid expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Joint venture bases differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Differences between book and tax bases of inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accruals not currently deductible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

February 1,
2020

February 2,
2019

14,985

$

47,181

6,512

22,705

11,323

3,301

106,007
(79,575)
(11,184)
(64,270)
(749)
(3,715)
(159,493)
55,671
(103,822)
2,185

$

22,942

45,101

6,889

18,770

—

2,953

96,655
(66,325)
—
(67,512)
(236)
(2,267)
(136,340)
53,172
(83,168)
13,487

For fiscal 2019 and 2018, deferred tax assets and liabilities were measured using the federal statutory income tax rate of 

21% and the appropriate state statutory income tax rates. 

At February 1, 2020, the Company had a deferred tax asset related to state net operating loss carryforwards of 

approximately $64.3 million that could be utilized to reduce the tax liabilities of future years. These carryforwards will expire 
between fiscal 2020 and 2040. State deferred tax assets were reduced by a valuation allowance of approximately $55.7 million 
primarily for the net operating loss carryforwards of various members of the affiliated group in states for which the Company 
determined that it is "more likely than not" that the benefit of the net operating losses will not be realized.

F-18

Table of Contents

Deferred tax assets and liabilities are presented as follows in the accompanying consolidated balance sheets:

(in thousands of dollars)

Net deferred tax assets—other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net deferred tax liabilities—deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

February 1,
2020

February 2,
2019

(1,305) $
3,490

2,185

$

—

13,487

13,487

The total amount of unrecognized tax benefits as of February 1, 2020 was $5.2 million, of which $3.5 million would, if 
recognized, affect the Company’s effective tax rate. The total amount of unrecognized tax benefits as of February 2, 2019 was 
$2.7 million, of which $1.6 million would, if recognized, affect the Company's effective tax rate. The Company does not expect 
a significant change in unrecognized tax benefits in the next twelve months. Where applicable, associated interest and penalties 
are also recorded. The total amounts of interest and penalties were not material.

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

(in thousands of dollars)

Fiscal 2019

Fiscal 2018

Fiscal 2017

Unrecognized tax benefits at beginning of period . . . . . . . . . . . . . . . . . . . . . $
Gross increases—tax positions in prior period. . . . . . . . . . . . . . . . . . . . . . .
Gross decreases—tax positions in prior period . . . . . . . . . . . . . . . . . . . . . .
Gross increases—current period tax positions . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapse of statutes of limitation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unrecognized tax benefits at end of period. . . . . . . . . . . . . . . . . . . . . . . . . . . $

2,688

$

3,189

$

1,865
(538)
1,453

—
(277)
5,191

$

37
(606)
483

—
(415)
2,688

$

4,013

2
(710)
417
(81)
(452)
3,189

The fiscal tax years that remain subject to examination for the federal tax jurisdiction and major state tax jurisdictions are 

2016 and forward. At this time, the Company does not expect the results from any income tax audit to have a material impact 
on the Company's consolidated financial statements.

Income taxes paid, net of income tax refunds received, during fiscal 2019, 2018 and 2017 were approximately $15.7 

million, $68.4 million and $93.9 million, respectively.

7. Subordinated Debentures

At February 1, 2020, the Company had $200 million outstanding of its 7.5% subordinated debentures due August 1, 
2038. All of these subordinated debentures were held by Dillard's Capital Trust I ("Trust"), a 100% owned unconsolidated 
finance subsidiary of the Company. The subordinated debentures are the sole asset of the Trust. The Company has the right to 
defer the payment of interest on the subordinated debentures at any time for a period not to exceed 20 consecutive quarters.

At February 1, 2020, the Trust had outstanding $200 million liquidation amount of 7.5% Capital Securities, due August 1, 

2038 (the "Capital Securities"). Holders of the Capital Securities are entitled to receive cumulative cash distributions, payable 
quarterly, at the annual rate of 7.5% of the liquidation amount of $25 per Capital Security. The Capital Securities are subject to 
mandatory redemption upon repayment of the Company's subordinated debentures. The Company's obligations under the 
subordinated debentures and related agreements, taken together, provide a full and unconditional guarantee of payments due on 
the Capital Securities.

The Trust is a variable interest entity and is not consolidated into the Company's financial statements, since the Company 

is not the primary beneficiary of the Trust.

F-19

Table of Contents

8. Benefit Plans

The Company has a retirement plan with a 401(k)-salary deferral feature for eligible employees. Under the terms of the 

plan, eligible employees could contribute up to the lesser of $19,000 ($25,000 if at least 50 years of age) or 75% of eligible pay. 
Eligible employees with 1 year of service, who elect to participate in the plan or are auto-enrolled, receive a Company 
matching contribution. Company matching contributions are calculated on the eligible employee's first 6% of elective deferrals 
with the first 1% being matched 100% and the next 5% being matched 50%. The Company matching contributions are used to 
purchase Class A Common Stock of the Company for the benefit of the employee.  This stock may be immediately diversified 
into any of the other funds within the plan at the election of the employee.  The terms of the plan provide a two-year vesting 
schedule for the Company matching contribution portion of the plan. 

The Company incurred benefit plan expense of approximately $19 million for each of fiscal years 2019 and 2018 and $18 

million for fiscal 2017. Benefit plan expenses are included in selling, general and administrative expenses. 

The Company has an unfunded, nonqualified defined benefit plan ("Pension Plan") for its officers. The Pension Plan is 

noncontributory and provides benefits based on years of service and compensation during employment. Pension expense is 
determined using an actuarial cost method to estimate the total benefits ultimately payable to officers and allocates this cost to 
service periods. The actuarial assumptions used to calculate pension costs are reviewed annually. The service cost component of 
net periodic benefit costs is included in selling, general and administrative expenses, and the interest costs and net actuarial loss 
components are included in other expense in the consolidated statements of income.

F-20

Table of Contents

The accumulated benefit obligations, change in projected benefit obligation, change in Pension Plan assets, funded status, 

and reconciliation to amounts recognized in the consolidated balance sheets are as follows:

(in thousands of dollars)

Change in benefit obligation:

February 1,
2020

February 2,
2019

Benefit obligation at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Actuarial loss (gain) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefits paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefit obligation at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

193,865

$

194,733

3,621

7,667

24,137
(5,554)
223,736

$

3,687

7,131
(6,294)
(5,392)
193,865

Change in Pension Plan assets:

Fair value of Pension Plan assets at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Employer contribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benefits paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fair value of Pension Plan assets at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Funded status (Pension Plan assets less benefit obligation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Amounts recognized in the balance sheets:

— $

—

5,554
(5,554)

— $
(223,736) $

5,392
(5,392)
—
(193,865)

Accrued benefit liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Net amount recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(223,736) $
(223,736) $

(193,865)
(193,865)

Pretax amounts recognized in accumulated other comprehensive loss:

Net actuarial loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Prior service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net amount recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

41,017

—

41,017

$

$

16,880

—

16,880

Accumulated benefit obligation at end of year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

(218,277) $

(192,982)

The accrued benefit liability is included in other liabilities. At February 1, 2020 and February 2, 2019, the current portion 
of the accrued benefit liability of $5.5 million and $5.3 million, respectively, is included in trade accounts payable and accrued 
expenses. 

The increase in the benefit obligation from February 2, 2019 to February 1, 2020 was primarily related to the decrease in 

the discount rate of 2.8% as of February 1, 2020 from 4.0% as of February 2, 2019, which is included in the actuarial loss of 
$24.1 million. 

The discount rate that the Company utilizes for determining future pension obligations is based on the FTSE Above 
Median Pension Index Curve on its annual measurement date as of the end of each fiscal year and is matched to the future 
expected cash flows of the benefit plans by annual periods. The discount rate decreased to 2.8% as of February 1, 2020 from 
4.0% as of February 2, 2019. Weighted average assumptions are as follows:

Discount rate—net periodic pension cost . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discount rate—benefit obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rate of compensation increases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.0%

2.8%

2.0%

3.7%

4.0%

2.0%

4.0%

3.7%

2.0%

Fiscal 2019

Fiscal 2018

Fiscal 2017

F-21

 
 
 
 
 
 
Table of Contents

The components of net periodic benefit costs are as follows:

(in thousands of dollars)

Components of net periodic benefit costs:

Service cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Interest cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net actuarial loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of prior service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plan curtailment gain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net periodic benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Other changes in benefit obligations recognized in other comprehensive

loss (income):

Fiscal 2019

Fiscal 2018

Fiscal 2017

3,621

$

3,687

$

7,667

—

—

—

7,131

529

—

—

3,494

7,229

—

—

—

11,288

$

11,347

$

10,723

   Net actuarial loss (gain) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
   Amortization of prior service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
   Total recognized in other comprehensive loss (income) . . . . . . . . . . . . . . $
Total recognized in net periodic benefit costs and other comprehensive

income or loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

24,137

—

24,137

35,425

$

$

$

(6,823) $
—
(6,823) $

5,701

—

5,701

4,524

$

16,424

The estimated future benefits payments for the nonqualified benefit plan are as follows:

(in thousands of dollars)

Fiscal Year
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2025- 2029. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total payments for next ten fiscal years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

5,545 *

5,826

7,803

8,486

8,779

80,664

117,103

___________________________________
* The estimated benefit payment for fiscal 2020 also represents the amount the Company expects to contribute to the Pension 
Plan for fiscal 2020.

9. Stockholders' Equity

Capital stock is comprised of the following:

Type

Preferred (5% cumulative) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Additional preferred . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class A, common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B, common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Par
Value

Shares
Authorized

100.00

5,000

0.01

0.01

0.01

10,000,000

289,000,000

11,000,000

Holders of Class A are empowered as a class to elect one-third of the members of the Board of Directors, and the holders 

of Class B are empowered as a class to elect two-thirds of the members of the Board of Directors. Shares of Class B are 
convertible at the option of any holder thereof into shares of Class A at the rate of one share of Class B for one share of 
Class A.

F-22

 
 
 
 
 
Table of Contents

Stock Repurchase Programs

All repurchases of the Company's Class A Common Stock were made at the market price at the trade date and all amounts 

paid to reacquire these shares were allocated to Treasury Stock.

The Company’s Board of Directors has authorized the Company to repurchase the Company’s Class A Common Stock 

under open-ended stock repurchase plans. The following is a summary of share repurchase activity for the periods indicated (in 
thousands, except per share data):

Cost of shares repurchased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Number of shares repurchased . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Average price per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

138,251

2,199

62.88

$

$

127,884

1,797

71.17

$

$

219,011

4,097

53.46

Fiscal 2019

Fiscal 2018

Fiscal 2017

On March 1, 2018, the Company announced that the Company's Board of Directors approved a new stock repurchase 
program authorizing the Company to repurchase up to $500 million of its Class A Common Stock ("March 2018 Stock Plan"). 
During fiscal 2018, the Company completed the authorization under the Company's previous stock repurchase plan authorized 
by the Company's Board of Directors in February 2016 and began share repurchases under the March 2018 Stock Plan. As of 
February 1, 2020, $268.7 million authorization remained under this stock repurchase plan.

10. Accumulated Other Comprehensive Loss ("AOCL")

Reclassifications from AOCL

Reclassifications from AOCL are summarized as follows (in thousands): 

Details about AOCL Components
Defined benefit pension plan items

Amortization of prior service cost . . . . . . . . . . . . . . . . . . . . . . .

Amortization of actuarial losses. . . . . . . . . . . . . . . . . . . . . . . . .

Amount
Reclassified
from AOCL

Fiscal 2019

Fiscal 2018

Affected Line Item in the
Statement Where Net
Income Is Presented

$

$

— $

—

—

—

— (1)

529

(1)

529 Total before tax

128

Income tax expense

— $

401 Total net of tax

_____________________________

(1)        These items are included in the computation of net periodic benefit costs.  See Note 8 for additional information.

Changes in AOCL

        Changes in AOCL by component (net of tax) are summarized as follows (in thousands):

Defined Benefit
Pension Plan Items

Fiscal 2019

Fiscal 2018

Beginning balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

12,809 $

15,444

Other comprehensive loss (income) before reclassifications . . . . . . . . . . . . . . . . . . . .

Amounts reclassified from AOCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reclassification due to the adoption of ASU No. 2018-02 . . . . . . . . . . . . . . . . . . . . .

Net other comprehensive loss (income) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18,250

—
—

18,250

(4,776)
(401)
2,542
(2,635)

Ending balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

31,059 $

12,809

F-23

 
 
 
 
 
 
 
 
Table of Contents

11. Earnings per Share

Basic earnings per share has been computed based upon the weighted average of Class A and Class B common shares 

outstanding. As no stock options or other dilutive securities were outstanding during any of the respective periods, the 
calculation of basic and dilutive earnings per share are the same. 

Earnings per common share has been computed as follows:

(in thousands, except per share data)
Net earnings available for per-
share calculation . . . . . . . . . . . $
Average shares of common
stock outstanding . . . . . . . . . .

Dilutive effect of stock-based
compensation . . . . . . . . . . . . .

Total average equivalent shares

Per share of common stock:
Net income . . . . . . . . . . . . . . . $

Fiscal 2019

Fiscal 2018

Fiscal 2017

Basic

Diluted

Basic

Diluted

Basic

Diluted

111,081

$

111,081

$

170,263

$

170,263

$

221,324

$

221,324

25,364

25,364

27,312

27,312

29,487

29,487

—

25,364

—

25,364

—

27,312

—

27,312

—

29,487

—

29,487

4.38

$

4.38

$

6.23

$

6.23

$

7.51

$

7.51

12. Commitments and Contingencies 

At February 1, 2020, the Company is committed to incur costs of approximately $2.1 million to acquire, complete and 

furnish certain stores and equipment.

At February 1, 2020, letters of credit totaling $20.6 million were issued under the Company's $800 million revolving 

credit facility.

Various legal proceedings, in the form of lawsuits and claims, which occur in the normal course of business, are pending 

against the Company and its subsidiaries. In the opinion of management, disposition of these matters is not expected to 
materially affect the Company's financial position, cash flows or results of operations.

13. Leases

We adopted the requirements of ASU No. 2016-02 as of February 3, 2019, utilizing the optional effective date transition 
method allowing the application of the new standard at the adoption date with comparative periods presented in accordance with 
ASC 840, Leases. At adoption, we made the following practical expedient policy elections: 

•  We applied the new standard using the package of practical expedients permitted under the transition guidance, which 

allowed us to not reassess: 

  Whether any expired or existing contracts are or contain leases; 

  Lease classification for any expired or existing leases, which allowed us to carry forward the historical lease 

classifications; and

Indirect costs for any existing leases.

•  We elected the practical expedient that allowed us to use hindsight in determining the lease term.

•  We elected the practical expedient related to land easements, allowing us to carry forward our accounting treatment for 

land easements on existing agreements.

•  We elected the accounting policy to not recognize a right-of-use asset and operating lease liability for leases with an 

initial term of twelve months or less. The Company records lease expense for short term leases on a straight-line basis 
over the lease term in rentals on the consolidated statements of income. 

•  We elected the accounting policy to account for lease components (e.g. fixed rent payments) separately from non-lease 

components (e.g. common area maintenance costs).

F-24

 
 
 
 
 
 
 
 
Table of Contents

 The Company leases retail stores, office space and equipment under operating leases. The majority of these operating leases 
were impacted by the adoption of the new standard.  At adoption, we recorded right-of-use operating lease assets and operating 
lease liabilities totaling $57.0 million and $56.2 million, respectively. As of February 1, 2020, right-of-use operating lease assets, 
which are recorded in operating lease assets in the consolidated balance sheets, totaled $47.9 million, and operating lease liabilities, 
which are recorded in current portion of operating lease liabilities and operating lease liabilities, totaled $47.3 million. The impact 
of the adoption of the new standard was immaterial to our consolidated statements of income, consolidated statements of cash 
flows and consolidated statements of stockholders' equity. 

In determining our operating lease assets and operating lease liabilities, we applied an incremental borrowing rate to the 
minimum lease payments within each lease agreement. ASU No. 2016-02 requires the use of the rate implicit in the lease whenever 
that rate is readily determinable; furthermore, if the implicit rate is not readily determinable, a lessee may use its incremental 
borrowing rate. The incremental borrowing rate is the rate of interest that a lessee would have to pay to borrow on a collateralized 
basis over a similar term an amount equal to the lease payments in a similar economic environment. To estimate our specific 
incremental borrowing rates that align with applicable lease terms, we utilized a model consistent with the credit quality of our 
outstanding debt instruments.

Renewal options from two to 20 years exist on the majority of leased properties. The Company has sole discretion in 

exercising the lease renewal options. We do not recognize operating lease assets or operating lease liabilities for renewal 
periods unless it has been determined that we are reasonably certain of renewing the lease at inception. The depreciable life of 
operating lease assets and related leasehold improvements is limited by the expected lease term. 

Contingent rentals on certain leases are based on a percentage of annual sales in excess of specified amounts. Other 

contingent rentals are based entirely on a percentage of sales. The Company's operating lease agreements do not contain any 
material residual value guarantees or material restrictive covenants.

The following table summarizes the Company's operating and finance leases:

(in thousands of dollars)

Classification - Consolidated Balance Sheets

February 1,
2020

February 2, 
2019(a)

Assets
Finance lease assets. . . . . . Property and equipment, net (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease assets . . . . Operating lease assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total leased assets

$

$

670

47,924

48,594

$

$

1,093

—

1,093

Liabilities

Current
     Finance . . . . . . . . . . . . . Current portion of finance lease liabilities. . . . . . . . . . . . . . . . . . . . .
     Operating . . . . . . . . . . . Current portion of operating lease liabilities . . . . . . . . . . . . . . . . . . .
Noncurrent
     Finance . . . . . . . . . . . . . Finance lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
     Operating . . . . . . . . . . . Operating lease liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total lease liabilities

$

1,219

$

14,654

695

32,683
49,251

$

$

1,214

—

1,666

—
2,880

(a)  The Company adopted and applied ASU No. 2016-02, Leases (Topic 842): Amendments to the FASB Accounting Standards 
Codification and related amendments on February 3, 2019. The prior period is presented under ASC 840, Leases.

(b) Finance lease assets are recorded net of accumulated amortization of $13.9 million, and $13.5 million as of February 1, 2020 
and February 2, 2019, respectively.

F-25

Table of Contents

Lease Cost

Classification - Consolidated Statements of Income

(in thousands of dollars)
Operating lease cost (a) . . . . . . . . . Rentals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finance lease cost
     Amortization of leased assets . Depreciation and amortization . . . . . . . . . . . . . . . .
     Interest on lease liabilities. . . . Interest and debt expense, net . . . . . . . . . . . . . . . . .
Net lease cost

Fiscal 2019

Fiscal 2018

Fiscal 2017

$

26,375

$

28,646

$

28,012

423

462

481

320

3,512

418

$

27,260

$

29,447

$

31,942

(a) Includes short term lease costs of $3.2 million and variable lease costs, including contingent rent, of $3.7 million for fiscal 
2019. Includes contingent rentals of $3.0 million for fiscal 2019 and $3.4 million for each of fiscal years 2018 and 2017.   

Maturities of Lease Liabilities

(in thousands of dollars)
Fiscal Year

Operating
Leases

Finance
Leases

Total

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
After 2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total minimum lease payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less amount representing interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Present value of lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

16,251

$

1,428

$

12,991

6,650
3,778

3,022

15,690

58,382
(11,045)
47,337

726

—
—

—

—

2,154
(240)
1,914

$

$

17,679

13,717

6,650
3,778

3,022

15,690

60,536
(11,285)
49,251

Lease Term and Discount Rate

Weighted-average remaining lease term
     Operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
     Finance leases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average discount rate
     Operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
     Finance leases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Information

(in thousands of dollars)

February 1, 2020

6.2 years

1.7 years

6.6%

15.4%

February 1, 2020

Cash paid for amounts included in the measurement of lease liabilities
     Operating cash flows from operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
     Operating cash flows from finance leases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
     Financing cash flows from finance leases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

20,032

462

966

Lease assets obtained in exchange for new operating lease liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

7,974

F-26

Table of Contents

14. Fair Value Disclosures

The estimated fair values of financial instruments which are presented herein have been determined by the Company 

using available market information and appropriate valuation methodologies. However, considerable judgment is required in 
interpreting market data to develop estimates of fair value. Accordingly, the estimates presented herein are not necessarily 
indicative of amounts the Company could realize in a current market exchange.

The fair value of the Company's long-term debt and subordinated debentures is based on market prices and are 

categorized as Level 1 in the fair value hierarchy.

The fair value of the Company's cash and cash equivalents and trade accounts receivable approximates their carrying 
values at February 1, 2020 and February 2, 2019 due to the short-term maturities of these instruments. The fair values of the 
Company's long-term debt at February 1, 2020 and February 2, 2019 were approximately $422 million and $384 million, 
respectively. The carrying value of the Company's long-term debt at February 1, 2020 and February 2, 2019 was approximately 
$366 million. The fair value of the subordinated debentures at February 1, 2020 and February 2, 2019 was approximately $211 
million and $215 million, respectively.  The carrying value of the subordinated debentures at February 1, 2020 and February 2, 
2019 was $200 million.

15. Quarterly Results of Operations (unaudited)

(in thousands of dollars, except per share data)

May 4

August 3

November 2

February 1

Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted earnings per share:

1,465,441

$

1,426,863

$

1,388,310

$

1,922,906

537,674

78,602

394,849
(40,671)

461,528

5,462

573,491

67,688

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2.99

$

(1.59) $

0.22

$

2.75

Fiscal 2019, Three Months Ended

(in thousands of dollars, except per share data)

May 5

August 4

November 3

February 2

Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Gross profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted earnings per share:

1,458,262

$

1,468,023

$

1,419,213

$

2,010,611

554,521

80,548

450,846
(2,868)

464,276

7,425

594,946

85,158

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2.89

$

(0.10) $

0.27

$

3.22

Fiscal 2018, Three Months Ended

Total of quarterly earnings per common share may not equal the annual amount because net income per common share is 

calculated independently for each quarter.

Quarterly information for fiscal 2019 and fiscal 2018 includes the following items:

Fourth Quarter

2019

• 

• 

an $8.3 million pretax gain ($6.5 million after tax or $0.26 per share) primarily related to the sale of two store 
properties

$2.3 million ($0.09 per share) in tax benefits provided in the Taxpayer Certainty and Disaster Tax Relief Act of 
2019

Third Quarter 

2019

• 

a $0.3 million pretax loss ($0.2 million after tax or $0.01 per share) primarily related to the sale of a store 
property

F-27

 
 
 
 
 
 
 
 
 
 
Table of Contents

2018

• 

• 

$2.8 million ($0.11 per share) in tax benefits related to amended state tax return filings

$2.9 million ($0.11 per share) in tax benefits related to additional federal tax credits and an update of the 
provisional amounts recorded for the income tax effects of the Tax Cuts and Jobs Act of 2017

Second Quarter

2019

• 

a $4.9 million pretax gain ($3.8 million after tax or $0.15 per share) primarily related to the sale of a store  
property

First Quarter

2019

• 

a $7.4 million pretax gain ($5.8 million after tax or $0.22 per share) primarily related to the sale of two store  
properties 

16. Subsequent Event

In March 2020, the World Health Organization declared the outbreak of a novel coronavirus (COVID-19) as a pandemic, 

which continues to spread throughout the United States and the world.  While our internet store remains open, governmental 
directives relative to this outbreak have caused us to temporarily close approximately 200 of our retail store locations as of 
March 27, 2020, and we may have to close additional stores.  These actions in addition to reduced consumer demand have had 
and may continue to have a negative impact on our sales.

Although the disruption from COVID-19 is currently expected to be temporary, there is significant uncertainty around the 

duration and the overall impact on customer demand.  Due to this heightened uncertainty, we cannot reasonably estimate the 
impact of COVID-19 on our business operations; however, we anticipate this disruption may have a material adverse effect on 
our results of operations, financial position and cash flows for fiscal 2020.

To increase our cash position during this crisis and to provide additional financial flexibility, on March 25, 2020, we 
borrowed the unutilized availability of $779.0 million from our $800 million revolving credit agreement, subject to the terms 
and covenants as described in Note 3.  The Company still has an option to expand the facility by $200 million.

F-28

(This page has been left blank intentionally.)

(This page has been left blank intentionally.)

A N N U A L   R E P O R T   2 0 1 9

BOARD OF DIRECTORS

CORPORATE ORGANIZATION

Robert C. Connor 
Investments - Dallas, Texas

Alex Dillard
President of Dillard’s, Inc.

Mike Dillard
Executive Vice President of Dillard’s, Inc.

William Dillard, II
Chairman of the Board & Chief Executive 
Officer of Dillard’s, Inc.

James I. Freeman
Retired Senior Vice President & Chief 
Financial Officer of Dillard’s, Inc.

H. Lee Hastings, III
President & Chief Operating Officer 
of Hastings Holdings, Inc.  
Little Rock, Arkansas

Drue Matheny
Executive Vice President of Dillard’s, Inc.

Frank R. Mori
Co-Chief Executive Officer & President,  
TTM Associates, Inc. - New York, New York

Reynie Rutledge
Chairman of First Security Bancorp 
Searcy, Arkansas

Warren A. Stephens
Chairman, CEO & President of  
Stephens, Inc.  
Co-Chairman of SF Holding Corp. 
Little Rock, Arkansas

J.C. Watts, Jr.
Former Member of Congress,  
Chairman of The J.C. Watts Companies 
Norman, Oklahoma

Nick White
Chief Executive Officer & President of  
White & Associates - Rogers, Arkansas

William Dillard, II - Chief Executive Officer

Alex Dillard - President

Mike Dillard - Executive Vice President

Drue Matheny - Executive Vice President

Chris B. Johnson - Senior Vice President

Phillip R. Watts - Senior Vice President

William Dillard, III - Senior Vice President

Denise Mahaffy - Senior Vice President

Dean L. Worley - Vice President & General Counsel

VICE PRESIDENTS

Tom Bolin
Tony Bolte
Amy Carrasquillo

Michael I. Draper
Mike Litchford 
Jim Mitchell

Brant Musgrave 
Michael E. Price 
Christine Rowell

CORPORATE MERCHANDISING   
PRODUCT DEVELOPMENT
VICE PRESIDENTS, MERCHANDISING

Scott Bartels 
Laura Beever
Gary Borofsky
Gianni Duarte
Christine A. Ferrari

Pete Gigliotti 
Brett Gunn
Annemarie Jazic
Alexandra Lucie
Mike McNiff

James P. Northup 
Mike Shields
Terry Smith
James D. Stockman
Kay White

REGIONAL MERCHANDISING
PRESIDENTS

GENERAL MERCHANDISE MANAGERS

Mike Dillard
Drue Matheny
Robin Sanderford
Julie A. Taylor

Leslie Argo
Gary A. Platt
Lisa M. Roby
Bob Thompson

REGIONAL VICE PRESIDENTS - STORES

Bradford Baker
Robby David
Mark Galvan
Armando Gonzalez

Gene D. Heil
Michael J. Hubbell
Donna T. Moye
Zeina T. Nassar

Jill Nicholson
Gregory E. Ostberg
Raymond Stockley

A N N U A L   R E P O R T   2 0 1 9

Dillard’s, Inc. ranks among the nation’s largest fashion retailers with annual sales exceeding $6.2 billion.  
The company focuses on delivering style, service and value to its shoppers by offering compelling apparel, cosmetics and 
home selections complemented by exceptional customer care. Dillard’s stores offer a broad selection of merchandise  
and feature products from both national and exclusive brand sources. The company operates 257 Dillard’s locations  
and 28 clearance centers spanning 29 states and an internet store at www.dillards.com.

ANNUAL MEETING

Saturday, May 16, 2020 - 9 AM
Dillard’s Corporate Office
1600 Cantrell Road
Little Rock, Arkansas 72201

FINANCIAL & OTHER INFORMATION

Copies of financial documents and other Company 
information, such as Dillard’s, Inc. reports on  
Form 10-K and 10-Q and other reports filed with  
the Securities and Exchange Commission  
are available by contacting:

Dillard’s, Inc.
Investor Relations
1600 Cantrell Road, Little Rock, Arkansas 72201
Phone: 501.376.5989
Email: investor.relations@dillards.com

Financial reports, press releases and other 
Company information are available on the  
Dillard’s, Inc. website: www.dillards.com.

For questions regarding Dillard’s, Inc.,  
please contact:
Julie Johnson Guymon, C.P.A.
Director of Investor Relations
1600 Cantrell Road, Little Rock, Arkansas 72201
Phone: 501.376.5965
Email: julie.guymon@dillards.com

SHAREHOLDER INFORMATION

Registered shareholders should direct  
communications regarding address changes, lost  
certificates and other administrative matters to the 
Company’s Transfer Agent and Registrar:

Computershare
Post Office Box 505000, Louisville, Kentucky 40233
Phone: 1.800.368.5948
For online shareholder inquiries:
www.computershare.com/investor

Shareholders in the Dillard's, Inc. Investment &  
Employee Stock Ownership Plan should direct inquiries to:  

Wells Fargo Institutional Retirement and Trust
1525 West W.T. Harris Blvd.
Charlotte, North Carolina 28262-8522
Phone: 1.800.728.3123
For online shareholder inquiries:
www.wellsfargo.com/retirement-plan

CORPORATE HEADQUARTERS

1600 Cantrell Road
Little Rock, Arkansas 72201

MAILING ADDRESS

Post Office Box 486, Little Rock, Arkansas 72203
Phone: 501.376.5200
Fax: 501.376.5917

LISTING 

New York Stock Exchange, Ticker Symbol “DDS”

ON THE COVER:

From our Antonio Melani collection, effortlessly adding a modern touch to timeless silhouettes. 
Available exclusively at Dillard’s.