Quarterlytics / Financial Services / Insurance - Property & Casualty / Donegal Group Inc.

Donegal Group Inc.

dgica · NASDAQ Financial Services
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Ticker dgica
Exchange NASDAQ
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 410
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FY2011 Annual Report · Donegal Group Inc.
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1195 River Road, P.O. Box 302

Marietta, PA 17547-0302

717.426.1931

www.donegalgroup.com

DONEGAL GROUP

2 011  Annual  Report

FINANCIAL HIGHLIGHTS

CORPORATE INFORMATION

INCOME STATEMENT DATA

Premiums earned

Investment income, net

Realized investment gains (losses)

 $  431,470,184

$378,030,129

$355,025,477

$346,575,266

$310,071,534

 20,858,179

 12,281,267

19,949,714

4,395,720

20,630,583

4,479,558

22,755,784

(2,970,716)

22,785,252

2,051,050

Total revenues

 475,017,619

408,549,446

386,733,407

372,424,227

340,435,792

Income (loss) before income taxes (benefi t)

Income taxes (benefi t)

Net income

 (6,739,313)

 (7,192,266)

 452,953

9,844,149

(1,623,030)

11,467,179

20,676,689

1,846,611

18,830,078

32,092,044

6,550,066

25,541,978

52,848,938

14,569,033

38,279,905

Basic earnings per share - Class A

Diluted earnings per share - Class A

Cash dividends per share - Class A

Basic earnings per share - Class B

Diluted earnings per share - Class B

Cash dividends per share - Class B

BALANCE SHEET DA TA AT YEAR END

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

 0.02

 0.02

 0.48

 0.01

 0.01

 0.43

.46

.46

.46

.41

.41

.41

.76

.76

.45

.68

.68

.40

1.03

1.02

.42

.92

.92

.37

1.55

1.53

.36

1.39

1.39

.31

 $  785,308,991

$728,541,814

$666,835,186

$632,135,526

$605,869,587

 1,290,793,478

1,174,619,523

935,601,927

880,109,036

834,095,576

 74,965,000

56,082,371

15,465,000

15,465,000

30,929,000

 383,451,592

380,102,810

385,505,699

363,583,865

352,690,191

 15.01

14.86

15.12

14.29

13.92

TOTAL REVENUES
[ in millions ]

TOTAL ASSETS
[ in millio
ons ]

STOCKHOLDERS’ EQUITY
[ in millions ]

$ 500

$ 450

$ 400

$ 350

$ 300

$ 1,400

$ 1,250

$ 1,100

$ 950

$ 800

$ 400

$ 350

$ 300

$ 250

$ 200

Annual Meeting
April 19, 2012 at 10:00 a.m. at the
Heritage Hotel Lancaster
500 Centerville Road
Lancaster, Pennsylvania 17601

Corporate Offi ces
1195 River Road
P.O. Box 302
Marietta, Pennsylvania 17547-0302
(800) 877-0600
E-mail Address:  info@donegalgroup.com
Donegal Web Site:  www.donegalgroup.com

Transfer Agent
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, Rhode Island 02940-3078
(800) 317-4445
Web Site:  www.computershare.com
Hearing Impaired:  TDD:  800-952-9245

Dividend Reinvestment
and Stock Purchase Plan
The Company offers a dividend
reinvestment and stock purchase plan
through its transfer agent.
For information contact:
Donegal Group Inc.
Dividend Reinvestment and Stock Purchase Plan
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, Rhode Island 02940-3078

Stockholders
The following represent the number of
common stockholders of record
as of December 31, 2011:

Class A common stock
Class B common stock

1,870
384

Board of Directors
Donald H. Nikolaus

Philip H. Glatfelter, II

President, Chief Executive
Offi cer and a Director
Chairman of the Board
and a Director
Director
Robert S. Bolinger
Director
Jack L. Hess
Director
Patricia A. Gilmartin
Director
Kevin M. Kraft, Sr.
Director
John J. Lyons
Director
Jon M. Mahan
S. Trezevant Moore, Jr. Director
Director
R. Richard Sherbahn
Director
Richard D. Wampler, II

Offi cers
Donald H. Nikolaus

Kevin G. Burke

Jeffrey D. Miller

Sheri O. Smith
Daniel J. Wagner

President and Chief
Executive Offi cer
Senior Vice President
of Human Resources
Senior Vice President and
Chief Financial Offi cer
Secretary
Senior Vice President
and Treasurer

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4
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2011

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________________ to _________________

Commission file number 0-15341

DONEGAL GROUP INC.

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of
incorporation or organization)

1195 River Road, Marietta, Pennsylvania

(Address of principal executive offices)

23-2424711

(I.R.S. Employer
Identification No.)

17547

(Zip code)

Securities registered pursuant to Section 12(b) of the Act:

Registrant’s telephone number, including area code: (888) 877-0600

Title of Each Class

Name of Each Exchange on Which Registered

Class A Common Stock, $.01 par value

The NASDAQ Global Select Market

Class B Common Stock, $.01 par value

The NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the registrant is a well-known seasoned issuer as defined in Rule 405 of the Securities Act: Yes

. No 

.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act. Yes

. No 

.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such 
filing requirements for the past 90 days. Yes 

. No 

.

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File 
required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the 
registrant was required to submit and post such files). Yes 

. No 

.

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to 
the best of registrant’s knowledge, in definitive proxy or information statements we incorporate by reference in Part III of this Form 10-K or any 
amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. 
See definition of “large accelerated filer,” “accelerated filer” or “smaller reporting company” in Rule 12b-2 of the Exchange Act (check one):

Large accelerated filer 

Accelerated filer 

Non-accelerated filer 
(Do not check if a smaller reporting company)

Smaller reporting company 

Indicate by check mark whether the registrant is a shell company. Yes 

. No 

.

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the 
common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently 
completed second fiscal quarter. $169,329,416.

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date: 19,998,596 shares of 
Class A common stock and 5,576,775 shares of Class B common stock outstanding on March 1, 2012.

The registrant incorporates by reference portions of the registrant’s definitive proxy statement relating to registrant’s annual meeting of 

stockholders to be held April 19, 2012 into Part III of this report.

Documents Incorporated by Reference

DONEGAL GROUP INC.
INDEX TO FORM 10-K REPORT

PART I

Item 1.

Business

Item 1A.

Risk Factors

Item 1B.

Unresolved Staff Comments

Item 2.

Item 3.

Item 4.

Properties

Legal Proceedings

Reserved

PART II

Item 5.

Item 6.

Item 7.

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

Selected Financial Data

Management’s Discussion and Analysis of Results of Operations and Financial Condition

Item 7A.
Item 8.

Quantitative and Qualitative Disclosures About Market Risk
Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A.

Controls and Procedures

Item 9B.

Other Information

PART III

Item 10.

Directors, Executive Officers and Corporate Governance of the Registrant

Item 11.

Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13.

Certain Relationships and Related Transactions and Director Independence

Item 14.

Principal Accountant Fees and Services

PART IV

Item 15.

Exhibits and Financial Statement Schedules

Page

1

22

31

31

31

31

33

36

37

52
54

92

92

92

94

94

94

94

94

95

(i)

[THIS PAGE INTENTIONALLY LEFT BLANK]

Item 1.     Business.

Introduction

PART I

Donegal Group Inc., or DGI, is an insurance holding company whose insurance subsidiaries offer personal and commercial 

lines of property and casualty insurance to businesses and individuals in 22 Mid-Atlantic, Midwestern, New England and 
Southern states. As used herein, the terms “we,” “us” and “our,” refer to Donegal Group Inc. and its subsidiaries.

Donegal Mutual Insurance Company, or Donegal Mutual, organized us as an insurance holding company on August 26, 

1986. At December 31, 2011, Donegal Mutual held approximately 39% of our outstanding Class A common stock and 
approximately 75% of our outstanding Class B common stock. As a result of this ownership, Donegal Mutual had 66% of the 
aggregate voting power of our outstanding shares of Class A common stock and our outstanding shares of Class B common 
stock. Our insurance subsidiaries and Donegal Mutual have interrelated operations due to a pooling agreement and other 
factors. While maintaining the separate corporate existence of each company, our insurance subsidiaries and Donegal Mutual 
conduct business together as the Donegal Insurance Group. As such, Donegal Mutual and our insurance subsidiaries share the 
same business philosophy, the same management, the same employees and the same facilities and offer the same types of 
insurance products. 

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we expect 
to continue to acquire other insurance companies to expand our business in a given region or to commence operations in a new 
region. Since 1995, we have completed six acquisitions of property and casualty insurance companies or participated in their 
business through Donegal Mutual's entry into quota-share reinsurance with them.

Our insurance subsidiaries and Donegal Mutual provide their policyholders with a selection of insurance products at 
competitive rates, while pursuing profitability by adhering to a strict underwriting discipline. Our insurance subsidiaries derive
a substantial portion of their insurance business from smaller to mid-sized regional communities. We believe this focus 
provides our insurance subsidiaries with competitive advantages in terms of local market knowledge, marketing, underwriting, 
claims servicing and policyholder service. At the same time, we believe our insurance subsidiaries have cost advantages over 
many smaller regional insurers because of the centralized accounting, administrative, data processing, investment and other 
services available to our insurance subsidiaries on a cost-effective basis because of economies of scale.

We have three segments: our investment portfolio, our personal lines of insurance and our commercial lines of insurance. 

We set forth financial information about these segments in Note 20 of the Notes to Consolidated Financial Statements. The 
personal lines products of our insurance subsidiaries consist primarily of homeowners and private passenger automobile 
policies. The commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, commercial 
multi-peril and workers' compensation policies. 

Available Information

You may obtain our Annual Reports on Form 10-K, including this Form 10-K Annual Report, our quarterly reports on 
Form 10-Q, our current reports on Form 8-K and our other filings pursuant to the Securities Exchange Act of 1934, or the 
Exchange Act, without charge by viewing our website at www.donegalgroup.com. You may also view our Code of Business 
Conduct and Ethics and the charters of our executive committee, our audit committee, our compensation committee and our 
nominating committee on our website. Upon request to our corporate secretary, we will also provide printed copies of any of 
these documents to you without charge. We have provided the address of our website solely for the information of investors. 
We do not intend the reference to our website address to be an active link or to otherwise incorporate the contents of our 
website into this Form 10-K Annual Report.

History and Organizational Structure

In the mid-1980s, Donegal Mutual recognized its need, as a mutual insurance company, to develop additional sources of 

capital and surplus to remain competitive and to have the capacity to expand its business and assure its long-term viability. 
Donegal Mutual determined to implement a downstream holding company structure as one of its strategic responses. 
Accordingly, in 1986, Donegal Mutual formed us as a downstream holding company. Initially, Donegal Mutual owned all of 
our outstanding capital stock. We in turn formed Atlantic States Insurance Company, or Atlantic States, as our wholly owned 
subsidiary. We subsequently effected a public offering to provide the surplus necessary to support the business Atlantic States
began to receive on October 1, 1986 as its share under a proportional reinsurance agreement, or pooling agreement, between 

-1-

Donegal Mutual and Atlantic States that became effective on that date. Under this pooling agreement, Donegal Mutual and 
Atlantic States pool and then share proportionately substantially all of their respective premiums, losses and expenses.

As the capital of Atlantic States has increased, its underwriting capacity has increased proportionately. Therefore, as we 
originally planned in the mid-1980s, Atlantic States has successfully raised the capital necessary to support the growth of its
direct business as well as accept increases in its allocation of business from the underwriting pool, which has increased from an
initial allocation of 35% in 1986 to an 80% allocation since March 1, 2008. The size of the underwriting pool has increased 
substantially since its inception. The business Atlantic States derives from the pool represents the predominant percentage of 
our total revenues. We do not anticipate any further changes in the pooling agreement between Atlantic States and Donegal 
Mutual in the foreseeable future, including any change in the percentage participation of Atlantic States in the underwriting 
pool. Our insurance subsidiaries other than Atlantic States do not participate in the pooling agreement. We refer to Note 3 of the
Notes to Consolidated Financial Statements for more information regarding the pooling agreement. 

Since Donegal Mutual established our downstream holding company structure in 1986, Donegal Mutual and our insurance 

subsidiaries have conducted business together while retaining their separate legal and corporate existences. As such, Donegal 
Mutual and our insurance subsidiaries share the same business philosophies, the same management, the same employees, the 
same facilities and we offer the same types of insurance products. In addition, as the Donegal Insurance Group, Donegal 
Mutual and our insurance subsidiaries share a combined business plan to achieve market penetration and underwriting 
profitability objectives. The products Donegal Mutual and our insurance subsidiaries offer are generally complementary, which 
permits the Donegal Insurance Group to offer a broader range of products to a given market and to expand the Donegal 
Insurance Group’s ability to service an entire personal lines or commercial lines account. Distinctions within the products of 
Donegal Mutual and our insurance subsidiaries often generally relate to specific risk profiles targeted within similar classes of
business, such as preferred tier versus standard tier products, but we and Donegal Mutual do not allocate all of the standard risk
gradients to one company. As a result, the underwriting profitability of the business the individual companies write directly will
vary. However, since the underwriting pool homogenizes the risk characteristics of all business Donegal Mutual and Atlantic 
States write directly, Donegal Mutual and Atlantic States share their underwriting results in proportion to their respective 
participation in the pool.

In addition to Atlantic States, our insurance subsidiaries include Southern Insurance Company of Virginia, or Southern, Le 

Mars Insurance Company, or Le Mars, The Peninsula Insurance Company and its wholly owned subsidiary, Peninsula 
Indemnity Company, or collectively, the Peninsula Group, Sheboygan Falls Insurance Company, or Sheboygan, and Michigan 
Insurance Company, or MICO. We also benefit from Donegal Mutual’s 100% quota-share reinsurance agreement with Southern 
Mutual Insurance Company, or Southern Mutual, and Donegal Mutual’s placement of its assumed business from Southern 
Mutual into the pooling agreement. In addition, we own 48.2% of Donegal Financial Services Corporation, or DFSC, a 
registered unitary savings and loan holding company that owns Union Community Bank FSB, or UCB, a federal savings bank. 
Donegal Mutual owns the remaining 51.8% of DFSC. We refer to "Business - Donegal Financial Services Corporation" for 
more information regarding our investment in DFSC. 

-2-

The following chart summarizes our organizational structure and includes all of our property and casualty insurance 

subsidiaries and Southern Mutual:

Because of the different relative voting power of our Class A common stock and our Class B common stock, our public 
(1) 
stockholders hold approximately 34.3% of the aggregate voting power of our Class A common stock and Class B common stock and Donegal
Mutual holds approximately 65.7% of the aggregate voting power of our Class A common stock and Class B common stock.

Relationship with Donegal Mutual

Donegal Mutual provides facilities, personnel and other services to us and our insurance subsidiaries. Donegal Mutual 
allocates certain related expenses to Atlantic States in relation to the relative participation of Donegal Mutual and Atlantic 
States in the pooling agreement. Our insurance subsidiaries other than Atlantic States reimburse Donegal Mutual for their 
respective personnel costs and bear their proportionate share of information services costs based on their respective percentage
of the total written premiums of the Donegal Insurance Group. Charges for these services totaled $64.7 million, $64.0 million 
and $60.2 million for 2011, 2010 and 2009, respectively.

In addition to the pooling agreement, our insurance subsidiaries have various reinsurance arrangements with Donegal 

Mutual. These agreements include: 

• 

• 

• 

• 

• 

• 

an excess of loss reinsurance agreement with Southern;

catastrophe reinsurance agreements with Atlantic States, Le Mars and Southern;

a quota-share reinsurance agreement with Le Mars;

a quota-share reinsurance agreement with Peninsula;

a quota-share reinsurance agreement with Southern; and

a quota-share reinsurance agreement with MICO.

The intent of the excess of loss and catastrophe reinsurance agreements is to lessen the effects of a single large loss, or an 
accumulation of smaller losses arising from one event, to levels that are appropriate given each subsidiary's size, underwriting
profile and surplus position.

The intent of the quota-share reinsurance agreement with Le Mars is to transfer to Le Mars 100% of the premiums and 

losses related to certain products Donegal Mutual offers in certain Midwest states, which provide the availability of 
complementary products to Le Mars' commercial accounts.

-3-

The intent of the quota-share reinsurance agreement with Peninsula is to transfer to Donegal Mutual 100% of the 
premiums and losses related to the workers' compensation product line of Peninsula in certain states, which provides the 
availability of an additional workers' compensation tier to Donegal Mutual's commercial accounts. Donegal Mutual places its 
assumed business from Peninsula into the pooling agreement.

The intent of the quota-share reinsurance agreement with Southern is to transfer to Southern 100% of the premiums and 

losses related to certain personal lines products Donegal Mutual offers in Virginia through the use of its automated policy 
quoting and issuance system.

The intent of the quota-share reinsurance agreement with MICO is to transfer to Donegal Mutual 25% of the premiums and 

losses related to MICO's business. Donegal Mutual places its assumed business from MICO into the pooling agreement.

In October 2009, Donegal Mutual consummated an affiliation with Southern Mutual, pursuant to which Donegal Mutual 

purchased a surplus note of Southern Mutual in the principal amount of $2.5 million, Donegal Mutual designees became a 
majority of the members of Southern Mutual's board of directors and Donegal Mutual agreed to provide quota-share 
reinsurance to Southern Mutual for 100% of its business. Effective October 31, 2009, Donegal Mutual began to include 
business assumed from Southern Mutual in its pooling agreement with Atlantic States. Southern Mutual writes primarily 
personal lines of insurance in Georgia and South Carolina.

We and Donegal Mutual have maintained a coordinating committee since our formation in 1986. The coordinating 
committee consists of two members of our board of directors, neither of whom is a member of Donegal Mutual’s board of 
directors, and two members of Donegal Mutual’s board of directors, neither of whom is a member of our board of directors. 
The purpose of the coordinating committee is to establish and maintain a process for an annual evaluation of the transactions 
between Donegal Mutual, our insurance subsidiaries and us. The coordinating committee considers the fairness of each 
intercompany transaction to Donegal Mutual and its policyholders and to us and our stockholders.

A new agreement or any change to a previously approved agreement must receive coordinating committee approval. The 

coordinating committee approval process for a new agreement between Donegal Mutual and us or one of our insurance 
subsidiaries or a change in such an agreement is as follows:

• 

• 

• 

• 

both of our members on the coordinating committee must determine that the new agreement or the change in an 
existing agreement is fair and equitable to us and in the best interests of our stockholders;

both of Donegal Mutual’s members on the coordinating committee must determine that the new agreement or the 
change in an existing agreement is fair and equitable to Donegal Mutual and its policyholders;

the new agreement or the change in an existing agreement must be approved by our board of directors; and

the new agreement or the change in an existing agreement must be approved by the Donegal Mutual board of 
directors.

The coordinating committee also meets annually to review each existing agreement between Donegal Mutual and us or our 

insurance subsidiaries, including all reinsurance agreements between Donegal Mutual and our insurance subsidiaries. The 
purpose of this annual review is to examine the results of the agreements over the past year and, in the case of reinsurance 
agreements, over a five-year period and to determine if the results of the existing agreements remain fair and equitable to us 
and our stockholders and fair and equitable to Donegal Mutual and its policyholders or if Donegal Mutual and we should 
mutually agree to certain adjustments. In the case of these reinsurance agreements, adjustments typically relate to the 
reinsurance premiums, losses and reinstatement premiums. These agreements are ongoing in nature and will continue in effect 
throughout 2012 in the ordinary course of business.

Our members on the coordinating committee, as of the date of this Form 10-K Annual Report, are Robert S. Bolinger and 
John J. Lyons. Donegal Mutual’s members on the coordinating committee as of such date are Dennis J. Bixenman and John E. 
Hiestand. We refer to our proxy statement for our annual meeting of stockholders on April 19, 2012 for further information 
about the members of the coordinating committee.

-4-

We believe our relationships with Donegal Mutual offer us and our insurance subsidiaries a number of competitive 

advantages, including the following:

• 

• 

• 

• 

• 

• 

enabling our stable management, the consistent underwriting discipline of our insurance subsidiaries, external growth, 
long-term profitability and financial strength;

creating operational and expense synergies from the combination of resources and integrated operations of Donegal 
Mutual and our insurance subsidiaries;

enhancing our opportunities to expand by acquisition because of the ability of Donegal Mutual to affiliate with and 
acquire control of other mutual insurance companies and, thereafter, demutualize them and combine them with us;

producing more stable and uniform underwriting results for our insurance subsidiaries over extended periods of time 
than we could achieve without our relationship with Donegal Mutual;

providing opportunities for growth because of the ability of Donegal Mutual to enter into reinsurance agreements with 
other mutual insurance companies and place the business it assumes into the pooling agreement; and

providing Atlantic States with a significantly larger underwriting capacity because of the underwriting pool Donegal 
Mutual and Atlantic States have maintained since 1986.

In the latter portion of the fourth quarter of 2011 and the first quarter of 2012, the board of directors of Donegal Mutual 
undertook a review of the relationships of Donegal Mutual and DGI and determined that continuing the current relationships 
and the current corporate structure of Donegal Mutual and DGI is in the best interest of Donegal Mutual and its various 
constituencies.

Business Strategy

Our strategy is designed to allow our insurance subsidiaries to achieve their longstanding goal of outperforming the 
property and casualty insurance industry in terms of profitability and service, thereby providing value to the policyholders of
our insurance subsidiaries and, ultimately, providing value to our stockholders. The annual net earned premiums of our 
insurance subsidiaries have increased from $196.8 million in 2003 to $431.5 million in 2011, a compound annual growth rate 
of 10%. Over the same time period, our insurance subsidiaries have achieved a combined ratio more favorable than that of the 
property and casualty insurance industry as a whole. 

We and Donegal Mutual believe we can continue to expand our insurance operations over time through organic growth and 

acquisitions of, or affiliations with, other insurance companies. We and Donegal Mutual have enhanced the performance of 
companies we have acquired, while leveraging the acquired companies' core strengths and local market knowledge to grow 
their operations. Our insurance subsidiaries and Donegal Mutual also seek to grow their premium base by making quality 
independent agency appointments, continuously enhancing their competitive position within each agency, introducing new and 
enhanced insurance products and developing and maintaining automated systems to improve their service and efficiency.

We and Donegal Mutual translate these initiatives into our book value growth in a number of ways, including the 

following:

•  Maintaining a conservative underwriting culture and pricing discipline to sustain our record of underwriting 

profitability;

•  Continuing our investment in technology to achieve operating efficiencies that lower expenses and enhance the service 

we provide to agencies and policyholders and

•  Maintaining a conservative investment approach.

A detailed review of our business strategies follows:

•  Achieving underwriting profitability.

Our insurance subsidiaries focus on achieving a combined ratio of less than 100%. Our insurance subsidiaries did not 

-5-

achieve that objective in 2011 and 2010 because of adverse weather, declining economic activity and a soft insurance market in 
our marketing areas in those years, but we remain committed to achieving consistent underwriting profitability. We believe that
underwriting profitability is a fundamental component of our long-term financial strength because it allows our insurance 
subsidiaries to generate profits without relying on their investment income. Our insurance subsidiaries seek to enhance their 
underwriting results by:

• 

• 

carefully selecting the product lines they underwrite;

carefully selecting the individual risks they underwrite;

•  minimizing their individual exposure to catastrophe-prone areas; and

• 

evaluating their claims history on a regular basis to ensure the adequacy of their underwriting guidelines and 
product pricing.

Our insurance subsidiaries have no material exposures to asbestos and environmental liabilities. Our insurance subsidiaries 

seek to provide more than one policy to a given personal or commercial customer because this “account selling” strategy 
diversifies our risk and has historically improved our underwriting results. Finally, our insurance subsidiaries use reinsurance to 
manage their exposure and limit their maximum net loss from large single risks or risks in concentrated areas. Our insurance 
subsidiaries believe these practices are key factors in their ability to maintain a combined ratio that has been traditionally more
favorable than the combined ratio of the property and casualty insurance industry.

The combined ratio of our insurance subsidiaries and that of the property and casualty insurance industry as computed 
using United States generally accepted accounting principles, or GAAP, and statutory accounting principles, or SAP, for the 
years 2007 through 2011 are shown in the following table:

Our GAAP combined ratio (1)
Our SAP combined ratio
Industry SAP combined ratio (2)

2011
110.6%

107.9

107.5

2010
104.7%

102.9

101.0

2009
102.2%

101.1

101.2

2008
97.2%

95.1

104.7

2007
91.3%

90.2

95.6

(1)  Our GAAP combined ratio for 2011 was affected by MICO acquisition accounting. We refer to Note 4 of the Notes to Consolidated

Financial Statements for more information regarding our acquisition of MICO.

(2)  As reported or projected by A.M. Best Company.

•

Pursuing profitable growth by organic expansion within the traditional operating territories of our insurance 
subsidiaries through developing and maintaining quality agency representation.

We believe that continued expansion of our insurance subsidiaries within their existing markets will be a key source of their 

continued premium growth and that maintaining an effective and growing network of independent agencies is integral to their 
expansion. Our insurance subsidiaries seek to be among the top three insurers within each of the independent agencies for the 
lines of business our insurance subsidiaries write by providing a consistent, competitive and stable market for their products.
We believe that the consistency of their product offerings enables our insurance subsidiaries to compete effectively for agents
with other insurers whose product offerings fluctuate based on industry conditions. Our insurance subsidiaries offer a 
competitive compensation program to their independent agents that rewards them for producing profitable growth for our 
insurance subsidiaries. Our insurance subsidiaries provide their independent agents with ongoing support to enable them to 
better attract and service customers, including:

• 

fully automated underwriting and policy issuance systems for both personal, commercial and farm lines of 
insurance;

• 

training programs;

•  marketing support;

• 

• 

availability of a service center that provides comprehensive service for our personal lines policyholders; and

field visitations by marketing and underwriting personnel and senior management of our insurance subsidiaries.

-6-

Our insurance subsidiaries appoint independent agencies with a strong underwriting and growth track record. We believe 

that our insurance subsidiaries, by carefully selecting, motivating and supporting their independent agencies, will drive 
continued long-term growth.

•  Acquiring property and casualty insurance companies to augment the organic growth of our insurance subsidiaries 

in existing markets and to expand into new geographic regions.

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we expect 
to continue to acquire other insurance companies to expand our business in a given region or to commence operations in a new 
region.

Since 1995, we have completed six acquisitions of property and casualty insurance companies or participated in their 
business through Donegal Mutual's entry into quota-share reinsurance with them. We intend to continue our growth by pursuing 
affiliations and acquisitions that meet our criteria. Our primary criteria include:

•  Location in regions where our insurance subsidiaries are currently conducting business or that offer an attractive 

opportunity to conduct profitable business;

•  A mix of business similar to the mix of business of our insurance subsidiaries;

• 

• 

Premium volume up to $100.0 million; and

Fair and reasonable transaction terms.

We believe that our interrelationship with Donegal Mutual assists us in pursuing affiliations with and subsequent 
acquisitions of mutual insurance companies because, through Donegal Mutual, we understand the concerns and issues that 
mutual insurance companies face. In particular, Donegal Mutual has had success affiliating with underperforming mutual 
insurance companies, and we have either acquired them following their conversion to a stock company or benefited from their 
underwriting results as a result of Donegal Mutual's entry into a 100% quota-share reinsurance agreement with them and 
placement of its assumed business into the pooling agreement. We have utilized our strengths and financial position to improve 
their operations significantly. We evaluate a number of areas for operational synergies when considering acquisitions, including
product underwriting, expenses, the cost of reinsurance and technology.

We and Donegal Mutual have the ability to employ a number of acquisition and affiliation methods. Our prior acquisitions 

and affiliations have taken one of the following forms:

• 

• 

• 

• 

purchase of all of the outstanding stock of a stock insurance company;

purchase of a book of business;

quota-share reinsurance transaction; or

two-step acquisition of a mutual insurance company in which:

• 

• 

as the first step, Donegal Mutual purchases a surplus note from the mutual insurance company, Donegal 
Mutual enters into a services agreement with the mutual insurance company and Donegal Mutual’s 
designees become a majority of the members of the board of directors of the mutual insurance company; 
and

as the second step, the mutual insurance company enters into a quota-share reinsurance agreement with 
Donegal Mutual or demutualizes, or converts, into a stock insurance company. Upon the demutualization 
or conversion, we purchase the surplus note from Donegal Mutual and exchange it for all of the stock of 
the stock insurance company resulting from the conversion.

We believe that our ability to make direct acquisitions of stock insurance companies and to make indirect acquisitions of 

mutual insurance companies through a sponsored conversion or a quota-share reinsurance agreement provides us with 
flexibility that is a competitive advantage in seeking acquisitions. We also believe we have demonstrated our ability to acquire
control of an underperforming insurance company, re-underwrite its book of business, reduce its cost structure and return it to
-7-

sustained profitability.

While Donegal Mutual and we generally engage in preliminary discussions with potential direct or indirect acquisition 
candidates on an almost continuous basis and are so engaged at the date of this Form 10-K Report, neither Donegal Mutual nor 
we make any public disclosure regarding a proposed acquisition until Donegal Mutual or we have entered into a definitive 
acquisition agreement.

The following table highlights our history of insurance company acquisitions and affiliations since 1988:

Company Name

Southern Mutual Insurance

Company and now Southern
Insurance Company of Virginia

Pioneer Mutual Insurance 

Company and then Pioneer 
Insurance Company (1)

State of Domicile
Virginia

Year Control 
Acquired(2)
1984

Ohio

1992

Delaware Mutual Insurance 

Delaware

1993

Method of Acquisition/Affiliation
Surplus note investment by Donegal Mutual in 1984;
demutualization in 1988; acquisition of stock by us in
1988.

Surplus note investment by Donegal Mutual in 1992;
demutualization in 1993; acquisition of stock by us in
1997.

Surplus note investment by Donegal Mutual in 1993;
demutualization in 1994; acquisition of stock by us in
1995.

Surplus note investment by Donegal Mutual in 1995;
demutualization in 1998; acquisition of stock by us in
2001.

Company and then Delaware 
Atlantic Insurance Company (1)

Pioneer Mutual Insurance 

Company and then Pioneer 
Insurance Company (1)

Southern Heritage Insurance 

Company (1)

New York

1995

Georgia

1998

Purchase of stock by us in 1998.

Le Mars Mutual Insurance

Company of Iowa and now Le
Mars Insurance Company

Iowa

Peninsula Insurance Group

Maryland

Sheboygan Falls Mutual

Insurance Company and now
Sheboygan Falls Insurance
Company

Wisconsin

Southern Mutual Insurance 

Company (2)

Georgia

Michigan Insurance Company

Michigan

2002

2004

2007

2009

2010

Surplus note investment by Donegal Mutual in 2002;
demutualization in 2004; acquisition of stock by us in
2004.

Purchase of stock by us in 2004.

Contribution note investment by Donegal Mutual in
2007; demutualization in 2008; acquisition of stock
by us in 2008.

Surplus note investment by Donegal Mutual and
quota-share reinsurance in 2009.

Purchase of stock by us and surplus note investment
by Donegal Mutual in 2010.

(1)  To reduce administrative and compliance costs and expenses, these subsidiaries subsequently merged into one of our existing

insurance subsidiaries.

(2)  Control acquired by Donegal Mutual.

•  Providing responsive and friendly customer and agent service to enable our insurance subsidiaries to attract new 

policyholders and retain existing policyholders.

We believe that excellent policyholder service is important in attracting new policyholders and retaining existing 

policyholders. Our insurance subsidiaries work closely with their independent agents to provide a consistently responsive level
of claims service, underwriting and customer support. Our insurance subsidiaries seek to respond expeditiously and effectively 
to address customer and independent agent inquiries, including:

•  Availability of a customer call center for claims reporting;

•  Availability of a secure website for access to policy information and documents, payment processing and other 

features;

-8-

•  Quick replies to information requests and policy submissions; and

• 

Prompt responses to and processing of claims.

Our insurance subsidiaries periodically conduct policyholder surveys to evaluate the effectiveness of their service to 
policyholders. The management of our insurance subsidiaries meets frequently with the personnel of the independent insurance 
agents our insurance subsidiaries appoint to seek service improvement recommendations, react to service issues and better 
understand local market conditions.

•  Maintaining premium rate adequacy to enhance the underwriting results of our insurance subsidiaries, while 

maintaining their existing book of business and preserving their ability to write new business.

Our insurance subsidiaries seek discipline in their pricing by effecting rate increases to maintain or improve their 
underwriting profitability without unduly affecting their customer retention. In addition to appropriate pricing, our insurance
subsidiaries seek to ensure that their premium rates are adequate relative to the amount of risk they insure. Our insurance 
subsidiaries review loss trends on a periodic basis to identify changes in the frequency and severity of their claims and to assess
the adequacy of their rates and underwriting standards. Our insurance subsidiaries also carefully monitor and audit the 
information they use to price their policies for the purpose of enabling them to receive an adequate level of premiums for their
risk. For example, our insurance subsidiaries inspect substantially all commercial lines risks and a substantial number of 
personal lines property risks before they commit to insure them to determine the adequacy of the insured amount to the value of
the insured property, assess property conditions and identify any liability exposures. Our insurance subsidiaries audit the 
payroll data of their workers’ compensation customers to verify that the assumptions used to price a particular policy were 
accurate. By implementing appropriate rate increases and understanding the risks our insurance subsidiaries agree to insure, 
they are able to achieve their strategy of achieving consistent underwriting profitability.

•  Focusing on expense controls and utilization of technology to increase the operating efficiency of our insurance 

subsidiaries.

Our insurance subsidiaries maintain stringent expense controls under direct supervision of their senior management. We 
centralize many processing and administrative activities of our insurance subsidiaries to realize operating synergies and better
control expenses. Our insurance subsidiaries utilize technology to automate much of their underwriting and to facilitate agency
and policyholder communications on an efficient and cost-effective basis. We operate on a paperless basis. As a result of our 
focus on expense control, our insurance subsidiaries have reduced their expense ratio from 36.6% in 1999 to  31.4% in 2011. 
Our insurance subsidiaries have also increased their annual premium per employee, a measure of efficiency that our insurance 
subsidiaries use to evaluate their operations, from approximately $470,000 in 1999 to approximately $871,000 in 2011.

Our insurance subsidiaries maintain technology comparable to that of the largest of their competitors. “Ease of doing 
business” is an increasingly important component of an insurer’s value to an independent agency. Our insurance subsidiaries 
provide a fully automated personal lines underwriting and policy issuance system called “WritePro®.” WritePro® is a web-
based user interface that substantially eases data entry and facilitates the quoting and issuance of policies for the independent
agents of our insurance subsidiaries. Our insurance subsidiaries also provide a similar commercial business system called 
“WriteBiz®.” WriteBiz® is a web-based user interface that provides the independent agents of our insurance subsidiaries with 
an online ability to quote and issue commercial automobile, workers’ compensation, business owners and tradesman policies 
automatically. WriteFarm® is a web-based user interface that provides the independent agents of our insurance subsidiaries with 
an online ability to quote and issue farm policies automatically. As a result, applications of the independent agents for our 
insurance subsidiaries can become policies without further re-entry of information. These systems download the policy 
information to the policy management systems of the independent agents of our insurance subsidiaries.

• Maintaining a conservative investment approach.

Return on invested assets is an important element of the financial results of our insurance subsidiaries. The investment 

strategy of our insurance subsidiaries is to generate an appropriate amount of after-tax income on invested assets while 
minimizing credit risk through investments in high-quality securities. As a result, our insurance subsidiaries seek to invest a
high percentage of their assets in diversified, highly rated and marketable fixed-maturity instruments. The fixed-maturity 
portfolios of our insurance subsidiaries consist of both taxable and tax-exempt securities. Our insurance subsidiaries maintain a 
portion of their portfolios in short-term securities, such as investments in commercial paper, to provide liquidity for the 
payment of claims and operation of their businesses. Our insurance subsidiaries maintain a negligible percentage (less than 
1.0% at December 31, 2011) of their portfolios in equity securities.

-9-

Competition

The property and casualty insurance industry is highly competitive on the basis of both price and service. Numerous 

companies compete for business in the geographic areas where our insurance subsidiaries operate. Many of these other 
insurance companies are substantially larger and have greater financial resources than those of our insurance subsidiaries. In 
addition, because our insurance subsidiaries and Donegal Mutual market their respective insurance products exclusively 
through independent insurance agencies, most of which represent more than one insurance company, our insurance subsidiaries 
face competition within agencies as well as competition to retain qualified independent agents.

Products and Underwriting

We report the results of our insurance operations in two segments: personal lines of insurance and commercial lines of 

insurance. The personal lines our insurance subsidiaries write consist primarily of private passenger automobile and 
homeowners insurance. The commercial lines our insurance subsidiaries write consist primarily of commercial automobile, 
commercial multi-peril and workers’ compensation insurance. We describe these lines of insurance in greater detail below:

Personal

• 

Private passenger automobile — policies that provide protection against liability for bodily injury and property 
damage arising from automobile accidents and protection against loss from damage to automobiles owned by the 
insured.

•  Homeowners — policies that provide coverage for damage to residences and their contents from a broad range of 
perils, including fire, lightning, windstorm and theft. These policies also cover liability of the insured arising from 
injury to other persons or their property while on the insured’s property and under other specified conditions.

Commercial

•  Commercial automobile — policies that provide protection against liability for bodily injury and property damage 

arising from automobile accidents and protection against loss from damage to automobiles owned by the insured.

•  Commercial multi-peril — policies that provide protection to businesses against many perils, usually combining 

liability and physical damage coverages.

•  Workers’ compensation — policies employers purchase to provide benefits to employees for injuries sustained during 

employment. The workers’ compensation laws of each state determine the extent of the coverage we provide.

-10-

The following table sets forth the net premiums written of our insurance subsidiaries by line of insurance for the periods 

indicated:

(dollars in thousands)

Net Premiums Written:

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Total business

Year Ended December 31,

2011

2010

2009

Amount

%

Amount

%

Amount

%

$ 186,677

41.1%

$ 171,497

43.8%

$ 161,932

44.6%

89,405

14,983

291,065

46,168

51,849

57,988

6,981

19.7

3.3

64.1

10.2

11.4

12.8

1.5

83,415

13,135

268,047

37,094

34,920

47,411

4,050

21.3

3.4

68.5

9.5

8.9

12.1

1.0

77,420

13,135

252,487

34,054

28,921

44,000

3,767

21.3

3.6

69.5

9.4

8.0

12.1

1.0

162,986
$ 454,051

35.9
100.0%

123,475
$ 391,522

31.5
100.0%

110,742
$ 363,229

30.5
100.0%

The personal lines and commercial lines underwriting departments of our insurance subsidiaries evaluate and select those 
risks that they believe will enable our insurance subsidiaries to achieve an underwriting profit. The underwriting departments 
have significant interaction with the independent agents regarding the underwriting philosophy and the underwriting guidelines 
of our insurance subsidiaries. Our underwriting personnel also assist the research and development department in the 
development of quality products at competitive prices to promote growth and profitability.

In order to achieve underwriting profitability on a consistent basis, our insurance subsidiaries:

• 

• 

• 

• 

assess and select quality standard and preferred risks;

adhere to disciplined underwriting and re-underwriting guidelines;

inspect substantially all commercial lines risks and a substantial number of personal lines property risks; and

utilize various types of risk management and loss control services.

Our insurance subsidiaries also review their existing policies and accounts to determine whether those risks continue to 

meet their underwriting guidelines. If a given policy or account no longer meets those underwriting guidelines, our insurance 
subsidiaries will take appropriate action regarding that policy or account, including raising premium rates or non-renewing the
policy to the extent applicable law permits.

As part of the effort of our insurance subsidiaries to maintain acceptable underwriting results, they conduct annual reviews 

of agencies that have failed to meet their underwriting profitability criteria. The review process includes an analysis of the 
underwriting and re-underwriting practices of the agency, the completeness and accuracy of the applications the agency has 
submitted, the adequacy of the training of the agency’s staff and the agency’s record of adherence to the underwriting 
guidelines and service standards of our insurance subsidiaries. Based on the results of this review process, the marketing and 
underwriting personnel of our insurance subsidiaries develop, together with the agency, a plan to improve its underwriting 
profitability. Our insurance subsidiaries monitor the agency’s compliance with the plan, and take other measures as required in
the judgment of our insurance subsidiaries, including the termination of agencies that are unable to achieve acceptable 
underwriting profitability to the extent applicable law permits.

-11-

Distribution

Our insurance subsidiaries market their products primarily in the Mid-Atlantic, Midwestern, New England and Southern 
regions through approximately 2,500 independent insurance agencies. At December 31, 2011, the Donegal Insurance Group 
actively wrote business in 22 states (Alabama, Delaware, Georgia, Indiana, Iowa, Maine, Maryland, Michigan, Nebraska, New 
Hampshire, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Vermont, 
Virginia, West Virginia and Wisconsin). We believe the relationships of our insurance subsidiaries with their independent agents
are valuable in identifying, obtaining and retaining profitable business. Our insurance subsidiaries maintain a stringent agency
selection procedure that emphasizes appointing agencies with proven marketing strategies for the development of profitable 
business, and our insurance subsidiaries only appoint agencies with a strong underwriting history and potential growth 
capabilities. Our insurance subsidiaries also regularly evaluate the independent agencies that represent them based on their 
profitability and performance in relation to the objectives of our insurance subsidiaries. Our insurance subsidiaries seek to be
among the top three insurers within each of their agencies for the lines of business they write.

The following table sets forth the percentage of direct premiums our insurance subsidiaries write, including 80% of the 

direct premiums Donegal Mutual and Atlantic States write, in each of the states where they conducted a significant portion of 
their business in 2011:

Pennsylvania

Michigan

Maryland

Virginia

Georgia

Delaware

Ohio

Iowa

Wisconsin

Tennessee

Nebraska

South Dakota

Other

Total

37.2%

19.8

9.1

8.4

5.2

5.2

3.3

2.5

2.5

1.7

1.6

1.1

2.4

100.0%

Our insurance subsidiaries employ a number of policies and procedures that we believe enable them to attract, retain and 

motivate their independent agents. The consistency, competitiveness and stability of the product offerings of our insurance 
subsidiaries assist them in competing effectively for independent agents with other insurers whose product offerings may 
fluctuate based upon industry conditions. Our insurance subsidiaries have a competitive profit sharing plan for their 
independent agents, consistent with applicable state laws and regulations, under which the independent agents may earn 
additional commissions based upon the volume of premiums produced and the profitability of the business our insurance 
subsidiaries receive from that agency. 

Our insurance subsidiaries encourage their independent agents to focus on “account selling,” or serving all of a particular 
insured’s property and casualty insurance needs, which our insurance subsidiaries believe generally results in more favorable 
loss experience than covering a single risk for an individual insured.

Technology

Donegal Mutual owns the majority of the technology systems our insurance subsidiaries use. The technology systems 

consist primarily of an integrated central processing computer, a series of server-based computer networks and various 
communications systems that allow the home office of our insurance subsidiaries and their branch offices to utilize the same 
systems for the processing of business. Donegal Mutual maintains backup facilities and systems at the office of one of our 
insurance subsidiaries and through a contract with a leading provider of computer disaster recovery sites and tests these backup
facilities and systems on a regular basis. Our insurance subsidiaries bear their proportionate share of information services 
expenses based on their respective percentage of the total net written premiums of the Donegal Insurance Group.

-12-

The business strategy of our insurance subsidiaries depends on the use, development and implementation of integrated 

technology systems. These systems enable our insurance subsidiaries to provide a high level of service to agents and 
policyholders by processing business in a timely and efficient manner, communicating and sharing data with agents, providing 
a variety of methods for the payment of premiums and allowing for the accumulation and analysis of information for the 
management of our insurance subsidiaries.

We believe the availability and use of these technology systems has resulted in improved service to agents and 

policyholders, increased efficiencies in processing the business of our insurance subsidiaries and lower operating costs. Four 
key components of these integrated technology systems are the agency interface system, the WritePro®, WriteBiz® and 
WriteFarm® systems, a claims processing system and an imaging system. The agency interface system provides our insurance 
subsidiaries with a high level of data sharing both to and from agents’ systems and also provides agents with an integrated 
means of processing new business. The WritePro®, WriteBiz® and WriteFarm® systems are fully automated underwriting and 
policy issuance systems that provide agents with the ability to generate underwritten quotes and automatically issue policies 
that meet the underwriting guidelines of our insurance subsidiaries with limited or no intervention by their personnel. The 
claims processing system allows our insurance subsidiaries to process claims efficiently and in an automated environment. The 
imaging system eliminates the need to handle paper files, while providing greater access to the same information by a variety of
personnel.

Claims

The management of claims is a critical component of the philosophy of our insurance subsidiaries to achieve underwriting 

profitability on a consistent basis and is fundamental to the successful operations of our insurance subsidiaries and their 
dedication to excellent service.

The claims departments of our insurance subsidiaries rigorously manage claims to assure that they settle legitimate claims 

quickly and fairly and that they identify questionable claims for defense. In the majority of cases, the personnel of our 
insurance subsidiaries, who have significant experience in the property and casualty insurance industry and know the service 
philosophy of our insurance subsidiaries, adjust claims. Our insurance subsidiaries provide various means of claims reporting 
on a 24-hours a day, seven-days a week basis, including toll-free numbers and electronic reporting through our website. Our 
insurance subsidiaries strive to respond to notifications of claims promptly, generally within the day reported. Our insurance 
subsidiaries believe that, by responding promptly to claims, they provide quality customer service and minimize the ultimate 
cost of the claims. Our insurance subsidiaries engage independent adjusters as needed to handle claims in areas in which the 
volume of claims is not sufficient to justify our hiring of internal claims adjusters. Our insurance subsidiaries also employ 
private adjusters and investigators, structural experts and various outside legal counsel to supplement our in-house staff and to
assist in the investigation of claims. Our insurance subsidiaries have a special investigative unit staffed by former law 
enforcement officers that attempts to identify and prevent fraud and abuse and to control questionable claims.

The management of the claims departments of our insurance subsidiaries develops and implements policies and procedures 

for the establishment of adequate claim reserves. Our insurance subsidiaries employ an actuarial staff that regularly reviews 
their reserves for incurred but not reported claims. The management and staff of the claims departments resolve policy 
coverage issues, manage and process reinsurance recoveries and handle salvage and subrogation matters. The litigation and 
personal injury sections of our insurance subsidiaries manage all claims litigation. Branch office claims above certain 
thresholds require home office review and settlement authorization. Our insurance subsidiaries provide their claims adjusters 
reserving and settlement authority based upon their experience and demonstrated abilities. Larger or more complicated claims 
require consultation and approval of senior department management.

The field office staff of our insurance subsidiaries receives support from home office technical, litigation, material damage, 

subrogation and medical audit personnel.

Liabilities for Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with 
respect to policyholder claims based on facts and circumstances then known. At the time of establishing its estimates, an insurer
recognizes that its ultimate liability for losses and loss expenses will exceed or be less than such estimates. Our insurance 
subsidiaries base their estimates of liabilities for losses and loss expenses on assumptions as to future loss trends and expected
claims severity, judicial theories of liability and other factors. However, during the loss adjustment period, our insurance 
subsidiaries may learn additional facts regarding individual claims, and, consequently, it often becomes necessary for our 
insurance subsidiaries to refine and adjust their estimates of liability. We reflect any adjustments to our insurance subsidiaries’ 
liabilities for losses and loss expenses in our operating results in the period in which our insurance subsidiaries record the 

-13-

changes in their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 
and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss their policyholder incurred. Our 
insurance subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries closely monitor their liabilities and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries’ external environment and, to a lesser extent, assumptions as to our insurance subsidiaries’ internal operations. For
example, our insurance subsidiaries have experienced a decrease in claims frequency on workers’ compensation claims during 
the past several years while claims severity has gradually increased. These trend changes give rise to greater uncertainty as to
the pattern of future loss settlements on workers’ compensation claims. Related uncertainties regarding future trends include the
cost of medical technologies and procedures and changes in the utilization of medical procedures. Assumptions related to our 
insurance subsidiaries’ external environment include the absence of significant changes in tort law and legal decisions that 
increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate of
loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in the
recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business
and consistency in reinsurance coverage and the collectability of reinsured losses, among other items. To the extent our 
insurance subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries 
attempt to make appropriate adjustments for such changes in their reserves. Accordingly, our insurance subsidiaries’ ultimate 
liability for unpaid losses and loss expenses will likely differ from the amount recorded at December 31, 2011. For every 1% 
change in our insurance subsidiaries’ loss and loss expense reserves, net of reinsurance recoverable, the effect on our pre-tax
results of operations would be approximately $2.4 million.

The establishment of appropriate liabilities is an inherently uncertain process, and we can provide no assurance that our 

insurance subsidiaries’ ultimate liability will not exceed our insurance subsidiaries’ loss and loss expense reserves and have an
adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and 
extent of adjustments to our insurance subsidiaries’ estimated future liabilities, since the historical conditions and events that
serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially all 
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their 
estimated future liabilities for losses and loss expenses in certain periods, and, in other periods their estimates have exceeded
their actual liabilities. Changes in our insurance subsidiaries’ estimate of their liability for losses and loss expenses generally
reflect actual payments and the evaluation of information received since the prior reporting date. Our insurance subsidiaries 
recognized a (decrease) increase in their liability for losses and loss expenses of prior years of $(168,460), $(2.9) million and
$9.8 million in 2011, 2010 and 2009, respectively. Our insurance subsidiaries made no significant changes in their reserving 
philosophy, key reserving assumptions or claims management personnel, and there have been no significant offsetting changes 
in estimates that increased or decreased their loss and loss expense reserves in those years. The 2011 development represented 
an immaterial amount of the December 31, 2010 net carried reserves. The 2010 development represented 1.6% of our 
December 31, 2009 net carried reserves and resulted primarily from less-than-expected severity in the private passenger 
automobile liability and homeowners lines of business in accident years prior to 2009. The 2009 development represented 6.0% 
of our December 31, 2008 net carried reserves and resulted primarily from higher-than-expected severity in the private 
passenger automobile liability, homeowners and workers’ compensation lines of business in accident year 2008.

Excluding the impact of catastrophic weather events, our insurance subsidiaries have noted stable amounts in the number 

of claims incurred and slight downward trends in the number of claims outstanding at period ends relative to their premium 
base in recent years across most of their lines of business. However, the amount of the average claim outstanding has increased
gradually over the past several years as the property and casualty insurance industry has experienced increased litigation trends
and economic conditions that have extended the estimated length of disabilities and contributed to increased medical loss costs
and a general slowing of settlement rates in litigated claims. Our insurance subsidiaries could be required to make further 
adjustments to their estimates in the future. However, on the basis of our insurance subsidiaries’ internal procedures which 
analyze, among other things, their prior assumptions, their experience with similar cases and historical trends such as reserving
patterns, loss payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions and 
-14-

public attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for losses and loss
expenses.

Differences between liabilities reported in our financial statements prepared on a GAAP basis and our insurance 
subsidiaries’ financial statements prepared on a SAP basis result from anticipating salvage and subrogation recoveries for 
GAAP but not for SAP. These differences amounted to $11.2 million, $10.0 million and $9.2 million at December 31, 2011, 
2010 and 2009, respectively.

The following table sets forth a reconciliation of the beginning and ending GAAP net liability of our insurance subsidiaries 

for unpaid losses and loss expenses for the periods indicated:

(in thousands)

Year Ended December 31,

2011

2010

2009

Gross liability for unpaid losses and loss expenses at beginning of year

$

383,319

$

263,599

$

Less reinsurance recoverable

Net liability for unpaid losses and loss expenses at beginning of year

Acquisition of MICO

Provision for net losses and loss expenses for claims incurred in the

current year

Change in provision for estimated net losses and loss expenses for claims

incurred in prior years

Total incurred

Net losses and loss payments for claims incurred during:

The current year

Prior years

Total paid

Net liability for unpaid losses and loss expenses at end of year

Plus reinsurance recoverable

165,422

217,897

—

83,337

180,262

26,960

(168)
340,503

(2,885)
274,309

219,183

96,202

315,385

243,015

199,393

179,069

84,565

263,634

217,897

165,422

Gross liability for unpaid losses and loss expenses at end of year

$

442,408

$

383,319

$

340,671

277,194

241,012

239,809

78,502

161,307

—

9,823

250,835

152,293

79,587

231,880

180,262

83,337

263,599

The following table sets forth the development of the liability for net unpaid losses and loss expenses of our insurance 
subsidiaries from 2001 to 2011. Loss data in the table includes business Atlantic States received from the underwriting pool.

“Net liability at end of year for unpaid losses and loss expenses” sets forth the estimated liability for net unpaid losses and
loss expenses recorded at the balance sheet date for each of the indicated years. This liability represents the estimated amount
of net losses and loss expenses for claims arising in the current and all prior years that are unpaid at the balance sheet date,
including losses incurred but not reported.

The “Net liability re-estimated as of” portion of the table shows the re-estimated amount of the previously recorded 
liability based on experience for each succeeding year. The estimate increases or decreases as payments are made and more 
information becomes known about the severity of the remaining unpaid claims. For example, the 2006 liability has developed a 
redundancy after five years because we expect the re-estimated net losses and loss expenses to be $14.9 million less than the 
estimated liability we initially established in 2006 of $163.3 million.

The “Cumulative (excess) deficiency” shows the cumulative excess or deficiency at December 31, 2011 of the liability 

estimate shown on the top line of the corresponding column. An excess in liability means that the liability established in prior
years exceeded actual net losses and loss expenses or our insurance subsidiaries reevaluated the liability at less than the original
estimate. A deficiency in liability means that the liability established in prior years was less than actual net losses and loss
expenses or our insurance subsidiaries reevaluated the liability at more than the original estimate.

The “Cumulative amount of liability paid through” portion of the table shows the cumulative net losses and loss expense 

payments made in succeeding years for net losses incurred prior to the balance sheet date. For example, the 2006 column 
indicates that at December 31, 2011 payments equal to $138.9 million of the currently re-estimated ultimate liability for net 
losses and loss expenses of $148.4 million had been made.

-15-

Amounts shown in the 2004 column of the table include information for Le Mars and the Peninsula Group for all accident 
years prior to 2004. Amounts shown in the 2008 column of the table include information for Sheboygan for all accident years 
prior to 2008. Amounts shown in the 2010 column of the table include information for MICO for the month of December 2010.

(in thousands)

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

Year Ended December 31,

Net liability at end of
year for unpaid
losses and loss
expenses

Net liability re-

estimated as of:

$114,544

$131,108

$138,896

$171,431

$173,009

$163,312

$150,152

$161,307

$180,262

$217,896

$243,015

One year later

121,378

130,658

136,434

162,049

159,393

153,299

152,836

171,130

177,377

217,728

Two years later

120,548

128,562

130,030

152,292

153,894

150,934

154,435

167,446

177,741

Three years later

118,263

124,707

123,399

148,612

151,792

150,078

152,315

166,756

Four years later

114,885

119,817

120,917

147,280

150,183

148,745

151,120

Five years later

113,070

118,445

119,968

145,874

150,087

148,407

Six years later

112,614

118,605

119,731

146,101

150,555

Seven years later

112,921

118,905

120,425

146,739

Eight years later

113,350

119,635

120,768

Nine years later

113,862

119,887

Ten years later

114,176

Cumulative (excess)

deficiency

Cumulative amount
of liability paid
through:

(368)

(11,221)

(18,128)

(24,692)

(22,454)

(14,905)

968

5,449

(2,521)

(168)

One year later

$ 45,048

$ 46,268

$ 51,965

$ 67,229

$ 71,718

$ 72,499

$ 71,950

$ 79,592

$ 84,565

$ 96,201

Two years later

Three years later

Four years later

70,077

87,198

97,450

74,693

93,288

81,183

99,910

102,658

107,599

104,890

105,576

116,035

123,204

123,236

125,926

121,711

124,659

136,837

105,143

109,964

133,844

133,805

132,698

135,392

Five years later

104,551

111,523

113,684

136,377

139,935

138,878

Six years later

108,136

114,145

114,499

139,847

143,309

Seven years later

110,193

114,641

116,727

142,016

Eight years later

110,447

116,663

118,169

Nine years later

111,797

117,998

Ten years later

112,700

2003

2004

2005

2006

2007

2008

2009

2010

2011

Year Ended December 31,

(in thousands)

Gross liability at end of year

$ 217,914

$ 267,190

$ 265,730

$ 259,022

$ 226,432

$ 239,809

$ 263,599

$ 383,317

$ 442,408

Reinsurance recoverable

79,018

95,759

92,721

95,710

76,280

78,502

83,337

165,421

199,393

Net liability at end of year

138,896

171,431

173,009

163,312

150,152

161,307

180,262

217,896

243,015

Gross re-estimated liability

213,278

243,417

244,630

242,666

235,497

257,044

269,993

396,673

re-estimated recoverable

92,510

96,678

94,075

94,259

84,377

90,288

92,252

178,945

Net re-estimated liability

120,768

146,739

150,555

148,407

151,120

166,756

177,741

217,728

Gross cumulative deficiency

(excess)

Third-Party Reinsurance

(4,636)

(23,773)

(21,100)

(16,356)

9,065

17,235

6,394

13,356

Our insurance subsidiaries and Donegal Mutual purchase certain third-party reinsurance on a combined basis. Le Mars, the 

Peninsula Group, Sheboygan and MICO also have separate reinsurance programs that provide certain coverage that is 
commensurate with their relative size and exposures. Our insurance subsidiaries use several different reinsurers, all of which,
consistent with the requirements of our insurance subsidiaries and Donegal Mutual, have an A.M. Best rating of A- (Excellent) 
or better or, with respect to foreign reinsurers, have a financial condition that, in the opinion of our management, is equivalent
to a company with at least an A- rating from A.M. Best.

-16-

The external reinsurance our insurance subsidiaries and Donegal Mutual purchase includes:

• 

• 

“excess of loss reinsurance,” under which their losses are automatically reinsured, through a series of contracts, over a 
set retention (generally $750,000 for 2011 and $1,000,000 for 2012); and

“catastrophic reinsurance,” under which they recover, through a series of contracts,  90% to 100% of an accumulation 
of many losses resulting from a single event, including natural disasters, over a set retention (generally $5.0 million 
for 2011 and 2012).

The amount of coverage each of these types of reinsurance provides depends upon the amount, nature, size and location of 

the risk being reinsured.

For property insurance, our insurance subsidiaries have excess of loss treaties that provide for coverage of $4.0 million per 

loss over a set retention of $1.0 million. For liability insurance, our insurance subsidiaries have excess of loss treaties that
provide for coverage of $39.0 million per occurrence over a set retention of $1.0 million. For workers’ compensation insurance,
our insurance subsidiaries have excess of loss treaties that provide for coverage of $9.0 million on any one life over a set 
retention of $1.0 million.

Our insurance subsidiaries and Donegal Mutual have property catastrophe coverage through a series of layered treaties up 
to aggregate losses of $130.0 million for any single event over the set retention. Our insurance subsidiaries and Donegal Mutual
participate in 10% of the first $10.0 million of an accumulation of losses from any single event over the set retention in 2012.

Our insurance subsidiaries and Donegal Mutual also purchase facultative reinsurance to cover exposures from property and 

casualty losses that exceed the limits provided by their respective treaty reinsurance.

MICO maintains a quota-share reinsurance agreement with third-party reinsurers to reduce its net exposures. Effective 
from December 1, 2010 to December 31, 2011, the quota-share reinsurance percentage was 50%. Effective January 1, 2012, 
MICO reduced the quota-share reinsurance percentage from 50% to 40%.

Investments

At December 31, 2011, 99.0% of all debt securities our insurance subsidiaries held had an investment-grade rating. The 

investment portfolios of our insurance subsidiaries did not contain any mortgage loans or any non-performing assets at 
December 31, 2011.

The following table shows the composition of the debt securities (at carrying value) in the investment portfolios of our 

insurance subsidiaries, excluding short-term investments, by rating at December 31, 2011:

(dollars in thousands)

(1)

Rating
U.S. Treasury and U.S. agency securities(2)
Aaa or AAA

Aa or AA

A

BBB

BB

Total

December 31, 2011

Amount

Percent

$

184,882

26.2%

65,723

378,252

66,264

9,717

250

9.3

53.6

9.4

1.5

—

$

705,088

100.0%

(1)  Ratings assigned by Moody’s Investors Services, Inc. or Standard & Poor’s Corporation.
(2)  Includes residential mortgage-backed securities of $122.9 million.

Our insurance subsidiaries invest in both taxable and tax-exempt securities as part of their strategy to maximize after-tax 

income. This strategy considers, among other factors, the alternative minimum tax. Tax-exempt securities made up 
approximately 63.8%, 67.2% and 71.0% of the debt securities in the combined investment portfolios of our insurance 
subsidiaries at December 31, 2011, 2010 and 2009, respectively.

-17-

The following table shows the classification of our investments and the investments of our insurance subsidiaries (at 

carrying value) at December 31, 2011, 2010 and 2009:

2011

December 31,

2010

2009

Percent of

Percent of

Percent of

Amount

Total

Amount

Total

Amount

Total

(dollars in thousands)
Fixed maturities(1):
Held to maturity:

U.S. Treasury securities and obligations of

U.S. government corporations and agencies

$

1,000

0.1%

$

1,000

0.1%

$

2,000

0.3%

Obligations of states and political subdivisions

56,966

Corporate securities

Residential mortgage-backed securities

Total held to maturity

Available for sale:

250

274

58,490

U.S. Treasury securities and obligations of

U.S. government corporations and agencies

60,978

Obligations of states and political subdivisions

398,877

Corporate securities

Residential mortgage-backed securities

Total available for sale

Total fixed maturities
Equity securities(2)
Investments in affiliates(3)
Short-term investments(4)
Total investments

64,113

122,630

646,598

705,088

7,438

32,322

40,461

7.3

—

—

7.4

7.8

50.8

8.2

15.6

82.4

89.8

1.0

4.1

5.1

59,852

3,247

667

64,766

57,316

389,629

67,095

89,807

603,847

668,613

10,161

8,992

40,776

8.2

0.5

0.1

8.9

7.9

53.5

9.2

12.3

82.9

91.8

1.4

1.2

5.6

61,736

6,243

3,828

73,807

40,630

358,367

27,766

90,941

517,704

591,511

9,915

9,309

56,100

9.3

0.9

0.6

11.1

6.1

53.7

4.2

13.6

77.6

88.7

1.5

1.4

8.4

$ 785,309

100.0%

$ 728,542

100.0%

$ 666,835

100.0%

(1)  We refer to notes 1 and 5 to our consolidated financial statements. We value fixed maturities classified as held to maturity at 
amortized cost; we value those fixed maturities classified as available for sale at fair value. Total fair value of fixed maturities
classified as held to maturity was $61.4 million at December 31, 2011, $67.8 million at December 31, 2010 and $77.0 million at 
December 31, 2009. The amortized cost of fixed maturities classified as available for sale was $614.3 million at December 31, 
2011, $601.3 million at December 31, 2010 and $503.7 million at December 31, 2009.

(2)  We value equity securities at fair value. Total cost of equity securities was $7.2 million at December 31, 2011, $2.5 million at 

December 31, 2010 and $3.8 million at December 31, 2009.

(3)  We value investments in affiliates at cost, adjusted for our share of earnings and losses of our affiliates as well as changes in equity 

of our affiliates due to unrealized gains and losses.

(4)  We value short-term investments at cost, which approximates fair value.

-18-

The following table sets forth the maturities (at carrying value) in fixed maturity and short-term investment portfolios of 

our insurance subsidiaries at December 31, 2011, December 31, 2010 and December 31, 2009:

(dollars in thousands)
Due in(1):
One year or less

Over one year through three years

Over three years through five years

Over five years through ten years

Over ten years through fifteen years

Over fifteen years

Residential mortgage-backed securities

2011

Percent
of

Total

Amount

December 31,

2010

Percent
of

Total

Amount

2009

Percent
of

Total

Amount

$

16,181

2.3%

$

12,968

1.9%

$

16,410

2.8%

27,912

71,820

188,523

172,956

104,792

122,904

4.0

10.2

26.7

24.5

14.9

17.4

54,028

66,720

201,523

147,512

95,389

90,473

8.1

10.0

30.1

22.1

14.3

13.5

35,007

46,392

166,352

121,308

111,273

94,769

5.9

7.8

28.1

20.5

18.9

16.0

$ 705,088

100.0%

$ 668,613

100.0%

$ 591,511

100.0%

(1)  Based on stated maturity dates with no prepayment assumptions. Actual maturities will differ because borrowers may have the right 

to call or prepay obligations with or without call or prepayment penalties.

As shown above, our insurance subsidiaries held investments in residential mortgage-backed securities having a carrying 

value of $122.9 million at December 31, 2011. The mortgage-backed securities consist primarily of investments in 
governmental agency balloon pools with stated maturities between one and 24 years. The stated maturities of these investments 
limit the exposure of our insurance subsidiaries to extension risk in the event that interest rates rise and prepayments decline.
Our insurance subsidiaries perform an analysis of the underlying loans when evaluating a residential mortgage-backed security 
for purchase, and they select those securities that they believe will provide a return that properly reflects the prepayment risk
associated with the underlying loans.

The following table sets forth the investment results of our insurance subsidiaries for the years ended December 31, 2011, 

2010 and 2009:

(dollars in thousands)
Invested assets(1)
Investment income(2)
Average yield

Average tax-equivalent yield

Year Ended December 31,

$

2011
756,925

20,858

$

2010
697,689

19,950

$

2009
649,486

20,631

2.8%

3.8

2.9%

4.0

3.2%

4.4

(1)  Average of the aggregate invested amounts at the beginning and end of the period.
(2)  Investment income is net of investment expenses and does not include realized investment gains or losses or provision for income

taxes.

A.M. Best Rating

Donegal Mutual and our insurance subsidiaries have an A.M. Best rating of A (Excellent), based upon their respective 

current financial condition and historical statutory results of operations. We believe that the A.M. Best rating of Donegal 
Mutual and our insurance subsidiaries is an important factor in their marketing of the products to their agents and customers. 
A.M. Best’s ratings are industry ratings based on a comparative analysis of the financial condition and operating performance 
of insurance companies. A.M. Best’s classifications are A++ and A+ (Superior), A and A- (Excellent), B++ and B+ (Very 
Good), B and B- (Good), C++ and C+ (Fair), C and C- (Marginal), D (Below Minimum Standards) and E and F (Liquidation). 
A.M. Best bases its ratings upon factors relevant to the payment of claims of policyholders and are not directed toward the 
protection of investors in insurance companies. According to A.M. Best, the “Excellent” rating that the Donegal Insurance 
Group maintains is assigned to those companies that, in A.M. Best’s opinion, have an excellent ability to meet their ongoing 
obligations to policyholders.

-19-

Regulation

The supervision and regulation of insurance companies consists primarily of the laws and regulations of the various states 

in which the insurance companies transact business, with the primary regulatory authority being the insurance regulatory 
authorities in the state of domicile of the insurance company. Such supervision and regulation relate to numerous aspects of an
insurance company’s business and financial condition. The primary purpose of such supervision and regulation is the protection 
of policyholders. The authority of the state insurance departments includes the establishment of standards of solvency that 
insurers must meet and maintain, the licensing of insurers and insurance agents to do business, the nature of, and limitations on,
investments, premium rates for property and casualty insurance, the provisions that insurers must make for current losses and 
future liabilities, the deposit of securities for the benefit of policyholders, the approval of policy forms, notice requirements for 
the cancellation of policies and the approval of certain changes in control. State insurance departments also conduct periodic 
examinations of the affairs of insurance companies and require the filing of annual and other reports relating to the financial
condition of insurance companies.

In addition to state-imposed insurance laws and regulations, the National Association of Insurance Commissioners, or the 
NAIC, has established a risk-based capital system for assessing the adequacy of statutory capital and surplus that augments the
states’ current fixed dollar minimum capital requirements for insurance companies. At December 31, 2011, our insurance 
subsidiaries and Donegal Mutual each exceeded the minimum levels of statutory capital the risk-based capital rules require by a
substantial margin.

Generally, every state has guaranty fund laws under which insurers licensed to do business in that state can be assessed on 

the basis of premiums written by the insurer in that state in order to fund policyholder liabilities of insolvent insurance 
companies. Under these laws in general, an insurer is subject to assessment, depending upon its market share of a given line of
business, to assist in the payment of policyholder claims against insolvent insurers. Our insurance subsidiaries and Donegal 
Mutual have made accruals for their portion of assessments related to such insolvencies based upon the most current 
information furnished by the guaranty associations.

We are part of an insurance holding company system of which Donegal Mutual is the ultimate controlling person. All of 

the states in which our insurance companies and Donegal Mutual maintain a domicile have legislation that regulates insurance 
holding company systems. Each insurance company in the insurance holding company system must register with the insurance 
supervisory agency of its state of domicile and furnish information concerning the operations of companies within the 
insurance holding company system that may materially affect the operations, management or financial condition of the insurers 
within the system. Pursuant to these laws, the respective insurance departments in which our subsidiaries and Donegal Mutual 
maintain a domicile may examine our insurance subsidiaries or Donegal Mutual at any time, require disclosure of material 
transactions by the holding company with another member of the insurance holding company system and require prior notice or 
prior approval of certain transactions, such as “extraordinary dividends” from the insurance subsidiaries to the holding 
company. We have insurance subsidiaries domiciled in Iowa, Maryland, Michigan, Pennsylvania, Virginia and Wisconsin.

The Pennsylvania Insurance Holding Companies Act, which generally applies to Donegal Mutual, us and our insurance 
subsidiaries, requires that all transactions within an insurance holding company system to which an insurer is a party must be 
fair and reasonable and that any charges or fees for services performed must be reasonable. Any management agreement, 
service agreement, cost sharing arrangement and reinsurance agreement must be filed with the Pennsylvania Insurance 
Department, or the Department, and is subject to the Department's review. We have filed the pooling agreement between 
Donegal Mutual and Atlantic States that established the underwriting pool and the reinsurance agreements between Donegal 
Mutual and our insurance subsidiaries with the Department.

Approval of the applicable insurance commissioner is also required prior to consummation of transactions affecting the 
control of an insurer. In virtually all states, including Iowa, Maryland, Michigan, Pennsylvania, Virginia and Wisconsin, where
our insurance subsidiaries have states of domicile, the acquisition of 10% or more of the outstanding capital stock of an insurer
or its holding company or the intent to acquire such an interest creates a rebuttable presumption of a change in control. 
Pursuant to an order issued in April 2003, the Department approved Donegal Mutual’s ownership of up to 70% of our 
outstanding Class A common stock and up to 100% of our outstanding Class B common stock.

Our insurance subsidiaries have the legal obligation under state insurance laws to participate in involuntary insurance 
programs for automobile insurance, as well as other property and casualty insurance lines, in the states in which they conduct 
business. These programs include joint underwriting associations, assigned risk plans, fair access to insurance requirements 
plans, reinsurance facilities, windstorm plans and tornado plans. Legislation establishing these programs requires all companies
Asurgantires t,exceedeTD(cid:10).quisition of 10% or more of the outstandi40 capital stock o40an insur

-20-

savings association and its “affiliates.” Affiliates of a savings association include, among other entities, the savings 
association’s holding company and non-banking companies under common control with the savings association such as 
Donegal Mutual and us. These restrictions on transactions with affiliates apply to transactions between DFSC and UCB, on the 
one hand, and Donegal Mutual and us and our insurance subsidiaries, on the other hand. These restrictions also apply to 
transactions among DFSC, UCB and Donegal Mutual.

Cautionary Statement Regarding Forward-Looking Statements

This Form 10-K Annual Report and the documents we incorporate by reference in this Form 10-K Annual Report contain 

“forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-
looking statements include certain discussions relating to underwriting, premium and investment income volumes, business 
strategies, reserves, profitability and business relationships and our other business activities during 2011 and beyond. In some
cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “would,” “expect,” 
“plan,” “intend,” “anticipate,” “believe,” “estimate,” “objective,” “project,” “predict,” “potential,” “goal” and similar 
expressions. These forward-looking statements reflect our current views about future events, our current assumptions and are 
subject to known and unknown risks and uncertainties that may cause our results, performance or achievements to differ 
materially from those we anticipate or imply by our forward-looking statements. We cannot control or predict many of the 
factors that could determine our future financial conditions or results of operations. Such factors may include those we describe
under “Risk Factors.” The forward-looking statements contained in this annual report reflect our views and assumptions only as 
of the date of this Form 10-K Report. Except as required by law, we do not intend to update, and we assume no responsibility 
for updating, any forward-looking statements we have made. We qualify all of our forward-looking statements by these 
cautionary statements.

Item 1A.     Risk Factors.

Risk Factors

Risks Relating to Us and Our Business

Donegal Mutual is our controlling stockholder.  Donegal Mutual and its directors and executive officers have potential 

conflicts of interest between the best interests of our stockholders and the best interests of the policyholders of Donegal 
Mutual.

Donegal Mutual controls the election of all of the members of our board of directors. Six of the 11 members of our board 

of directors are also directors of Donegal Mutual. Donegal Mutual and we have the same executive officers. These common 
directors and executive officers have a fiduciary duty to our stockholders and also have a fiduciary duty to the policyholders of
Donegal Mutual. Among the potential conflicts of interest that could arise from these separate fiduciary duties are the 
following:

•  We and Donegal Mutual periodically review the percentage participation of Atlantic States and Donegal Mutual in the 

underwriting pool that Donegal Mutual and we have maintained since 1986;

•  Our insurance subsidiaries and Donegal Mutual annually review and then establish the terms of certain reinsurance 

agreements between them with the objective, over the long-term, of having an approximately equal balance between 
payments and recoveries;

•  We and Donegal Mutual periodically allocate certain shared expenses among ourselves and our insurance subsidiaries 

in accordance with various inter-company expense-sharing agreements; and

•  Our insurance subsidiaries may enter into other transactions or contractual relationships with Donegal Mutual, 
including, for example, our purchases from time to time from Donegal Mutual of the surplus note of a mutual 
insurance company that will convert into a stock insurance company and ultimately become one of our wholly owned 
subsidiaries.

Donegal Mutual has sufficient voting power to determine the outcome of all matters submitted to our stockholders for 

approval.

Each share of our Class A common stock has one-tenth of a vote per share and votes as a single class with our Class B 
common stock, which has one vote per share, except for matters that would uniquely affect the rights of holders of our Class A 

-22-

common stock. Donegal Mutual has the right to vote approximately 66% of the aggregate voting power of our Class A common 
stock and our Class B common stock and has sufficient voting control to:

• 

• 

elect all of the members of our board of directors, who determine our management and policies; and

control the outcome of any corporate transaction or other matter submitted to our stockholders for approval, including 
mergers or other acquisition proposals and the sale of all or substantially all of our assets, in each case regardless of 
how our other stockholders vote their shares.

The interests of Donegal Mutual in maintaining this greater than majority control of us may have an adverse effect on the 
price of our Class A common stock and our Class B common stock because of the absence of any potential “takeover” premium 
and may be inconsistent with the interests of our stockholders other than Donegal Mutual.

Donegal Mutual’s voting control, certain provisions of our certificate of incorporation and by-laws and certain 

provisions of Delaware law make it remote that anyone could acquire control of us unless Donegal Mutual were in favor of 
the acquisition of control.

Donegal Mutual’s voting control, certain anti-takeover provisions in our certificate of incorporation and by-laws and 
certain provisions of the Delaware General Corporation Law, or the DGCL, could delay or prevent the removal of members of 
our board of directors and could make a merger, tender offer or proxy contest involving us more expensive as well as unlikely 
to succeed, even if such events were in the best interests of our stockholders other than Donegal Mutual. These factors could 
also discourage a third party from attempting to acquire control of us. In particular, our certificate of incorporation and by-laws
include the following anti-takeover provisions:

• 

• 

• 

• 

• 

our board of directors is classified into three classes, so that our stockholders elect only one-third of the members of 
our board of directors each year;

our stockholders may remove our directors only for cause;

our stockholders may not take stockholder action except at an annual or special meeting of our stockholders;

the request of stockholders holding at least 20% of the aggregate voting power of our Class A common stock and our 
Class B common stock is required to call a special meeting of our stockholders;

our by-laws require that stockholders provide advance notice to us to nominate candidates for election to our board of 
directors or to make a stockholder proposal at a stockholders’ meeting;

•  we do not permit cumulative voting rights in the election of our directors;

• 

• 

our certificate of incorporation does not provide for preemptive rights in connection with the securities we issue; and

our board of directors may issue, without stockholder approval unless otherwise required by law, preferred stock with 
such terms as our board of directors may determine.

Moreover, the DGCL contains certain provisions that prohibit certain business combination transactions with an interested 

stockholder under certain circumstances.

We have authorized preferred stock that we could issue without stockholder approval to make it more difficult for a 

third party to acquire us.

We have 2,000,000 authorized shares of preferred stock that we could issue in one or more series without further 

stockholder approval, unless DGCL otherwise requires, and upon such terms and conditions, and having such rights, privileges 
and preferences, as our board of directors may determine our potential issuance of preferred stock and that may make it 
difficult for a third party to acquire control of us.

Because we are an insurance holding company, no person can acquire or seek to acquire a 10% or greater interest in 
us without first obtaining approval of the insurance commissioners of the states of domicile of our insurance subsidiaries.

We own insurance subsidiaries domiciled in the states of Iowa, Maryland, Michigan, Pennsylvania, Virginia and 

-23-

Wisconsin, and Donegal Mutual controls an insurance company domiciled in Georgia. The insurance laws of each of these 
states provide that no person can acquire or seek to acquire a 10% or greater interest in us without first filing specified 
information with the insurance commissioner of that state and obtaining the prior approval of the proposed acquisition of a 10%
or greater interest in us by the state insurance commissioner based on statutory standards designed to protect the safety and 
soundness of the insurance holding company and its subsidiary.

Our insurance subsidiaries currently conduct business in a limited number of states, with a concentration of business in 

Pennsylvania, Maryland and Virginia. Any single catastrophe occurrence or other condition affecting losses in these states 
could adversely affect the results of operations of our insurance subsidiaries.

Our insurance subsidiaries conduct business in 22 states located primarily in the Mid-Atlantic, Midwestern, New England 

and Southern states. A substantial portion of their business consists of private passenger and commercial automobile, 
homeowners and workers’ compensation insurance in Pennsylvania, Maryland and Virginia. While our insurance subsidiaries 
and Donegal Mutual actively manage our respective exposure to catastrophes through their underwriting process and the 
purchase of reinsurance, a single catastrophic occurrence, destructive weather pattern, general economic trend, terrorist attack,
regulatory development or other condition affecting one or more of the states in which our insurance subsidiaries conduct 
substantial business could materially adversely affect their business, financial condition and results of operations. Common 
catastrophic events include hurricanes, earthquakes, tornadoes, wind and hail storms, fires, explosions and severe winter 
storms.

If the independent agents who market the products of our insurance subsidiaries do not maintain their current levels of 
premium writing with us, fail to comply with established underwriting guidelines of our insurance subsidiaries or otherwise 
inappropriately market the products of our insurance subsidiaries, the business, financial condition and results of 
operations of our insurance subsidiaries could be adversely affected.

Our insurance subsidiaries market their insurance products solely through a network of approximately 2,500 independent 

insurance agencies. This agency force is one of the most important components of the competitive profile of our insurance 
subsidiaries. As a result, our insurance subsidiaries depend to a material extent upon the independent agents they use, each of
whom has the authority to bind our insurance subsidiaries to insurance policies. To the extent that our independent agents’ 
marketing efforts cannot maintain their current levels of volume and quality or they bind our insurance subsidiaries to 
unacceptable insurance risks, fail to comply with the established underwriting guidelines of our insurance subsidiaries or 
otherwise inappropriately market the products of our insurance subsidiaries, the business, financial condition and results of 
operations of our insurance subsidiaries could suffer.

The business of our insurance subsidiaries may not continue to grow and may be materially adversely affected if they 

cannot retain existing, and attract new, independent agents or if insurance consumers increase their use of insurance 
marketing systems other than independent agents.

Our ability to retain existing, and to attract new, independent agents is essential to the continued growth of the business of 
our insurance subsidiaries. If independent agents find it easier to do business with the competitors of our insurance subsidiaries,
our insurance subsidiaries could find it difficult to retain their existing business or to attract new business. While our insurance
subsidiaries believe they maintain good relationships with the independent agents they appoint, our insurance subsidiaries 
cannot be certain that these independent agents will continue to sell the products of our insurance subsidiaries to the consumers
these independent agents represent. Some of the factors that could adversely affect the ability of our insurance subsidiaries to
retain existing, and attract new, independent agents include:

• 

• 

• 

• 

the significant competition among insurance companies to attract independent agents;

the intense and time-consuming process of selecting new independent agents;

the insistence of our insurance subsidiaries that independent agents adhere to consistent underwriting standards; and

the ability of our insurance subsidiaries to pay competitive and attractive commissions, bonuses and other incentives 
to independent agents.

While our insurance subsidiaries sell insurance to policyholders solely through their network of independent agencies, 
many competitors of our insurance subsidiaries sell insurance through a variety of delivery methods, including independent 
agencies, captive agencies, the Internet and direct sales. To the extent that these policyholders change their marketing system
preference, the business, financial condition and results of operations of our insurance subsidiaries may be adversely affected.
-24-

We are dependent on dividends from our insurance subsidiaries for the payment of our operating expenses, our debt 

service and dividends to our stockholders; however, there are regulatory restrictions and business considerations that 
regulate the amount of dividends our insurance subsidiaries may pay to us.

As a holding company, we rely primarily on dividends from our insurance subsidiaries as a source of funds to meet our 
corporate obligations and to pay dividends to our stockholders. The amount of dividends our insurance subsidiaries can pay to 
us is subject to regulatory restrictions and depends on the amount of surplus our insurance subsidiaries maintain. From time to
time, the NAIC and various state insurance regulators consider modifying the method of determining the amount of dividends 
that an insurance company may pay without prior regulatory approval. The maximum amount of ordinary dividends that our 
insurance subsidiaries can pay to us in 2012 without prior regulatory approval is approximately $29.6 million. Other business 
and regulatory considerations, such as the impact of dividends on surplus that could affect the ratings of our insurance 
subsidiaries, competitive conditions, the investment results of our insurance subsidiaries and the amount of premiums that our 
insurance subsidiaries can write could also adversely impact the ability of our insurance subsidiaries to pay dividends to us.

If A.M. Best downgrades the rating it has assigned to Donegal Mutual or our insurance subsidiaries, it would adversely 

affect their competitive position.

Industry ratings are a factor in establishing and maintaining the competitive position of insurance companies. A.M. Best, 

an industry-accepted source of insurance company financial strength ratings, rates Donegal Mutual and our insurance 
subsidiaries. A.M. Best ratings provide an independent opinion of an insurance company’s financial health and its ability to 
meet its obligations to its policyholders. We believe that the financial strength rating of A.M. Best is material to the operations
of Donegal Mutual and our insurance subsidiaries. Currently, Donegal Mutual and our insurance subsidiaries each have an A 
(Excellent) rating from A.M. Best. If A.M. Best were to downgrade the rating of Donegal Mutual or any of our insurance 
subsidiaries, it would adversely affect the competitive position of Donegal Mutual and our insurance subsidiaries and make it 
more difficult for them to market their products and retain their existing policyholders.

Our strategy to grow in part through acquisitions of smaller insurance companies exposes us to risks that could 

adversely affect our results of operations and financial condition.

The affiliation with and acquisition of smaller and other undercapitalized insurance companies involves risks that could 
adversely affect our results of operations and financial condition. The risks associated with these affiliations and acquisitions
include:

• 

• 

• 

• 

• 

the potential inadequacy of reserves for loss and loss expenses;

the need to supplement management with additional experienced personnel;

conditions imposed by regulatory agencies that make the realization of cost-savings through integration of operations 
more difficult;

a need for additional capital that was not anticipated at the time of the acquisition; and

the use of more of our management’s time than we originally anticipated.

If we cannot obtain sufficient capital to fund the organic growth of our insurance subsidiaries and to make 

acquisitions, we may not be able to expand our business.

Our strategy is to expand our business through the organic growth of our insurance subsidiaries and through our strategic 
acquisitions of regional insurance companies. Our insurance subsidiaries will require additional capital in the future to support
this strategy. If we cannot obtain sufficient capital on satisfactory terms and conditions, we may not be able to expand the 
business of our insurance subsidiaries or to make future acquisitions. Our ability to obtain additional financing will depend on a 
number of factors, many of which are beyond our control. For example, we may not be able to obtain additional debt or equity 
financing because we or our insurance subsidiaries may already have substantial debt at the time, because we or our insurance 
subsidiaries do not have sufficient cash flow to service or repay our existing or additional debt or because financial institutions
are not making financing available. In addition, any equity capital we obtain in the future could be dilutive to our existing 
stockholders.

-25-

Many of the competitors of our insurance subsidiaries have greater financial strength than our insurance subsidiaries, 
and these competitors may be able to offer their products at lower prices than our insurance subsidiaries can afford to offer 
their products.

The property and casualty insurance industry is intensely competitive. Competition can be based on many factors, 

including:

• 

• 

• 

• 

• 

• 

the perceived financial strength of the insurer;

premium rates;

policy terms and conditions;

policyholder service;

reputation; and

experience.

Our insurance subsidiaries compete with many regional and national property and casualty insurance companies, including 

direct sellers of insurance products, insurers having their own agency organizations and other insurers represented by 
independent agents. Many of these insurers have greater capital than our insurance subsidiaries, have substantially greater 
financial, technical and operating resources and have equal or higher ratings from A.M. Best than our insurance subsidiaries. In
addition, our competition may become increasingly better capitalized in the future as the traditional barriers between insurance
companies and other financial institutions erode and as the property and casualty insurance industry continues to consolidate.

The greater capitalization of many of the competitors of our insurance subsidiaries enables them to operate with lower 
profit margins and, therefore, allows them to market their products more aggressively, to take advantage more quickly of new 
marketing opportunities and to offer lower premium rates. Our insurance subsidiaries may not be able to maintain their current 
competitive position in the markets in which they operate if their competitors offer prices on products that are lower than the
prices our insurance subsidiaries are prepared to offer. Moreover, if these competitors lower the price of their products and our
insurance subsidiaries meet their pricing, the profit margins and revenues of our insurance subsidiaries may decrease and their
ratios of claims and expenses to premiums may increase. All of these factors could materially adversely affect the financial 
condition and results of operations of our insurance subsidiaries.

Because the investment portfolios of our insurance subsidiaries consist primarily of fixed-income securities, their 

investment income and the fair value of their investment portfolios could decrease as a result of a number of factors.

Our insurance subsidiaries invest the premiums they receive from their policyholders and maintain investment portfolios 

that consist primarily of fixed-income securities. The management of these investment portfolios is an important component of 
the profitability of our insurance subsidiaries and a significant portion of the operating income of our insurance subsidiaries
generate derives from the income they receive on their invested assets. A number of factors offset the quality and/or yield of 
their portfolios, including the general economic and business environment, government monetary policy, changes in the credit 
quality of the issuers of the fixed-income securities our insurance subsidiaries own, changes in market conditions and 
regulatory changes. The fixed-income securities our insurance subsidiaries own consist primarily of securities issued by 
domestic entities that are backed either by the credit or collateral of the underlying issuer. Factors such as an economic 
downturn, disruption in the credit market or the availability of credit, a regulatory change pertaining to a particular issuer’s
industry, a significant deterioration in the cash flows of the issuer or a change in the issuer’s marketplace may adversely affect
the ability of our insurance subsidiaries to collect principal and interest from the issuer.

The investments of our insurance subsidiaries are also subject to risk resulting from interest rate fluctuations. Increasing 

interest rates or a widening in the spread between interest rates available on U.S. Treasury securities and corporate debt or 
asset-backed securities, for example, will typically have an adverse impact on the market values of fixed-rate securities. If 
interest rates decline, as was the case in 2011 and which is currently continuing, our insurance subsidiaries would generally 
have a lower overall rate of return on investments of cash their operations generate. In addition, in the event of the call or 
maturity of investments in a declining interest rate environment, our insurance subsidiaries may not be able to reinvest the 
proceeds in securities with comparable interest rates. Changes in interest rates may reduce both the profitability and the return
on the invested capital of our insurance subsidiaries.

-26-

We and our insurance subsidiaries depend on key personnel. The loss of any member of our executive management or 
the senior management of our insurance subsidiaries could negatively affect the implementation of our business strategies 
and achievement of our growth objectives.

The loss of, or failure to attract, key personnel could significantly impede the financial plans, growth, marketing and other 

objectives of us and our insurance subsidiaries. The continued success of our insurance subsidiaries depends to a substantial 
extent on the ability and experience of their senior management. Our insurance subsidiaries and we believe that our future 
success is dependent on our ability to attract and retain additional skilled and qualified personnel and to expand, train and 
manage our employees. We and our insurance subsidiaries may be unable to do so because of the intense competition for 
experienced personnel in the insurance industry. We and our insurance subsidiaries have three to five year automatically 
renewing employment agreements with our senior officers.

The reinsurance agreements on which our insurance subsidiaries rely do not relieve our insurance subsidiaries from 

their primary liability to their policyholders, and our insurance subsidiaries face a risk of non-payment from their 
reinsurers as well as the non-availability of reinsurance in the future.

Our insurance subsidiaries rely on reinsurance agreements to limit their maximum net loss from large single catastrophic 
risks or excess of loss risks in areas where our insurance subsidiaries may have a concentration of policyholders. Reinsurance 
also enables our insurance subsidiaries to increase their capacity to write insurance because it has the effect of leveraging the
surplus of our insurance subsidiaries. Although the reinsurance our insurance subsidiaries maintain provides that the reinsurer is 
liable to them for any reinsured losses, the reinsurance does not relieve our insurance subsidiaries from their primary liability to 
their policyholders if the reinsurer fails to pay our insurance subsidiaries. To the extent that a reinsurer is unable to pay losses
for which it is liable to our insurance subsidiaries, our insurance subsidiaries remain liable for such losses. At December 31,
2011, our insurance subsidiaries had approximately $115.5 million of reinsurance receivables from third-party reinsurers 
relating to paid and unpaid losses. Any insolvency or inability of these reinsurers to make timely payments to our insurance 
subsidiaries under the terms of their reinsurance agreements would adversely affect the results of operations of our insurance 
subsidiaries.

In addition, our insurance subsidiaries face a risk of the non-availability of reinsurance or an increase in reinsurance costs 
that could adversely affect their ability to write business or their results of operations. Market conditions beyond the control of 
our insurance subsidiaries, such as the amount of surplus in the reinsurance market and the frequency and severity of natural 
and man-made catastrophes, affect both the availability and the cost of the reinsurance our insurance subsidiaries purchase. If
our insurance subsidiaries cannot maintain their current level of reinsurance or purchase new reinsurance protection in amounts
that our insurance subsidiaries consider sufficient, our insurance subsidiaries would either have to accept an increase in their
net risk retention or reduce their insurance writings, which would adversely affect them.

Risks Relating to the Property and Casualty Insurance Industry

Industry trends, such as increased litigation against the insurance industry and individual insurers, the willingness of 

courts to expand covered causes of loss, rising jury awards, escalating medical costs and increasing loss severity may 
contribute to increased costs and to the deterioration of the reserves of our insurance subsidiaries.

Loss severity in the property and casualty insurance industry has increased in recent years, principally driven by larger 

court judgments and increasing medical costs. In addition, many classes of complainants have brought legal actions and 
proceedings that tend to increase the size of judgments. The propensity of policyholders and third-party claimants to litigate 
and the willingness of courts to expand causes of loss and the size of awards to eliminate exclusions and to increase coverage 
limits may make the loss reserves of our insurance subsidiaries inadequate for current and future losses.

Loss or significant restriction of the use of credit scoring in the pricing and underwriting of the personal lines 

insurance products by our insurance subsidiaries could adversely affect their future profitability.

Our insurance subsidiaries use credit scoring as a factor in making risk selection and pricing decisions where allowed by 
state law for personal lines insurance products. Recently, some consumer groups and regulators have questioned whether the 
use of credit scoring unfairly discriminates against people with low incomes, minority groups and the elderly. These consumer 
groups and regulators often call for the prohibition or restriction on the use of credit scoring in underwriting and pricing. Laws
or regulations enacted in a number of states that significantly curtail the use of credit scoring in the underwriting process could
reduce the future profitability of our insurance subsidiaries.

-27-

Changes in applicable insurance laws or regulations or changes in the way regulators administer those laws or 
regulations could adversely affect the operating environment of our insurance subsidiaries and increase their exposure to 
loss or put them at a competitive disadvantage.

Property and casualty insurers are subject to extensive supervision in their domiciliary states and in the states in which they

do business. This regulatory oversight includes matters relating to:

• 

• 

licensing and examination;

approval of premium rates;

•  market conduct;

• 

• 

• 

policy forms;

limitations on the nature and amount of certain investments;

claims practices;

•  mandated participation in involuntary markets and guaranty funds;

• 

• 

• 

• 

• 

reserve adequacy;

insurer solvency;

transactions between affiliates;

the amount of dividends that insurers may pay; and

restrictions on underwriting standards.

Such regulation and supervision are primarily for the benefit and protection of policyholders rather than stockholders. For 
instance, our insurance subsidiaries are subject to involuntary participation in specified markets in various states in which they
operate and the premium rates our insurance subsidiaries may charge do not always correspond with the underlying costs of 
providing that coverage.

The NAIC and state insurance regulators are re-examining existing laws and regulations, specifically focusing on:

• 

• 

• 

• 

• 

• 

• 

insurance company investments;

issues relating to the solvency of insurance companies;

risk-based capital guidelines;

restrictions on the terms and conditions included in insurance policies;

certain methods of accounting;

reserves for unearned premiums, losses and other purposes;

the values at which insurance companies may carry investment securities and the definition of other-than-temporary 
impairment; and

• 

interpretations of existing laws and the development of new laws. 

Changes in state laws and regulations, as well as changes in the way state regulators view related-party transactions in 
particular, could change the operating environment of our insurance subsidiaries and have an adverse effect on their business. 
The state insurance regulatory framework has recently come under increased federal scrutiny partly as a result of the substantial
emergency funding the federal government provided AIG and other distressed financial institutions. Congress is considering 

-28-

proposals that it should create an optional federal charter for insurers. Federal chartering has the potential to create an uneven
playing field for insurers by subjecting federally-chartered and state-chartered insurers to different regulatory requirements.
Federal chartering also raises the possibility of duplicative or conflicting federal and state requirements. In addition, if federal
legislation repeals the partial exemption for the insurance industry from federal antitrust laws, our ability to collect and share
loss cost data with the industry could adversely affect the results of operations of our insurance subsidiaries.

Insurance companies are subject to assessments, based on their market share in a given line of business, to assist in the 

payment of unpaid claims and related costs of insolvent insurance companies. Such assessments could adversely affect the 
financial condition of our insurance subsidiaries.

Our insurance subsidiaries must pay assessments pursuant to the guaranty fund laws of the various states in which they 
conduct business. Generally, under these laws, our insurance subsidiaries can be assessed, depending upon the market share of 
our insurance subsidiaries in a given line of insurance business, to assist in the payment of unpaid claims and related costs of
insolvent insurance companies in those states. We cannot predict the number and magnitude of future insurance company 
failures in the states in which our insurance subsidiaries conduct business, but future assessments could adversely affect the 
business, financial condition and results of operations of our insurance subsidiaries.

Our insurance subsidiaries must establish premium rates and loss and loss expense reserves from forecasts of the 
ultimate costs they expect will arise from risks underwritten during the policy period, and the profitability of our insurance 
subsidiaries could be adversely affected if their premium rates or reserves are insufficient to satisfy their ultimate costs.

One of the distinguishing features of the property and casualty insurance industry is that it prices its products before it 

knows its costs since insurers generally establish their premium rates before they know the amount of losses they will incur. 
Accordingly, our insurance subsidiaries establish premium rates from forecasts of the ultimate costs they expect to arise from 
risks they have underwritten during the policy period. These premium rates may not be sufficient to cover the ultimate losses 
incurred. Further, our insurance subsidiaries must establish reserves for losses and loss expenses as balance sheet liabilities
based upon estimates involving actuarial and statistical projections at a given time of what our insurance subsidiaries expect 
their ultimate liability to be. Significant periods of time often elapse from the occurrence of an insured loss to the reporting of 
the loss and the payment of that loss. It is possible that their ultimate liability could exceed these estimates because of the future 
development of known losses, the existence of losses that have occurred but are currently unreported and larger than historical
settlements on pending and unreported claims. The process of estimating reserves is inherently judgmental and can be 
influenced by a number of factors, including the following:

• 

• 

• 

• 

• 

trends in claim frequency and severity;

changes in operations;

emerging economic and social trends;

inflation; and

changes in the regulatory and litigation environments.

If our insurance subsidiaries have insufficient premium rates or reserves, insurance regulatory authorities may require 
increases to these reserves. An increase in reserves results in an increase in losses and a reduction in net income for the period
in which the deficiency in reserves exists. Accordingly, if an increase in reserves is not sufficient, it may adversely impact their
business, liquidity, financial condition and results of operations.

The financial results of our insurance subsidiaries depend primarily on their ability to underwrite risks effectively and 

to charge adequate rates to policyholders.

The financial condition, cash flows and results of operations of our insurance subsidiaries depend on their ability to 

underwrite and set rates accurately for a full spectrum of risks, across a number of lines of insurance. Rate adequacy is 
necessary to generate sufficient premium to pay losses, loss adjustment expenses and underwriting expenses and to earn a 
profit.

The ability to underwrite and set rates effectively is subject to a number of risks and uncertainties, including:

• 

the availability of sufficient, reliable data;

-29-

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the ability to conduct a complete and accurate analysis of available data;

the ability to recognize in a timely manner changes in trends and to project both the severity and frequency of losses 
with reasonable accuracy;

uncertainties generally inherent in estimates and assumptions;

the ability to project changes in certain operating expense levels with reasonable certainty;

the development, selection and application of appropriate rating formulae or other pricing methodologies;

the use of modeling tools to assist with correctly and consistently achieving the intended results in underwriting and 
pricing;

the ability to innovate with new pricing strategies and the success of those innovations on implementation;

the ability to secure regulatory approval of premium rates on an adequate and timely basis;

the ability to predict policyholder retention accurately;

unanticipated court decisions, legislation or regulatory action;

unanticipated changes in our claim settlement practices;

changes in driving patterns for auto exposures;

changes in weather patterns for property exposures;

changes in the medical sector of the economy;

unanticipated changes in auto repair costs, auto parts prices and used car prices;

the impact of inflation and other factors on the cost of construction materials and labor;

the ability to monitor property concentration in catastrophe-prone areas, such as hurricane, earthquake and wind/hail 
regions; and

• 

the general state of the economy in the states in which we operate.

Such risks may result in the premium rates of our insurance subsidiaries being based on inadequate or inaccurate data or 

inappropriate assumptions or methodologies and may cause our estimates of future changes in the frequency or severity of 
claims to be incorrect. As a result, our insurance subsidiaries could underprice risks, which would negatively affect our 
margins, or we could overprice risks, which could reduce our volume and competitiveness. In either event, underpricing or 
overpricing risks could adversely impact their operating results, financial condition and cash flows.

The cyclical nature of the property and casualty insurance industry may reduce the revenues and profit margins of our 

insurance subsidiaries.

The property and casualty insurance industry is highly cyclical with respect to both individual lines of business and the 
overall insurance industry. Premium rate levels relate to the availability of insurance coverage, which varies according to the
level of surplus available in the insurance industry. The level of surplus in the industry varies with returns on invested capital
and regulatory barriers to withdrawal of surplus. Increases in surplus may result in increased price competition among property
and casualty insurers. If our insurance subsidiaries find it necessary to reduce premiums or limit premium increases due to 
these competitive pressures on pricing, our insurance subsidiaries may experience a reduction in their profit margins and 
revenues, an increase in their ratios of losses and expenses to premiums and, therefore, lower profitability.

-30-

Risks Relating to Our Class A Common Stock

The price of our Class A common stock may be adversely affected by its low trading volume.

Our Class A common stock has limited liquidity. Reported average daily trading volume in our Class A common stock for 
the year ended December 31, 2011 was approximately 25,132 shares. This limited liquidity could subject our shares of Class A 
common stock to greater price volatility.

Donegal Mutual’s ownership of our stock, anti-takeover provisions of our certificate of incorporation and by-laws and 

certain state laws make it unlikely anyone could acquire control of us unless Donegal Mutual were in favor of the 
acquisition of control.

Donegal Mutual’s ownership of our Class A common stock and Class B common stock, certain anti-takeover provisions of 

our certificate of incorporation and by-laws, certain provisions of Delaware law and the insurance laws and regulations of 
Iowa, Georgia, Maryland, Michigan, Pennsylvania, Virginia and Wisconsin could delay or prevent the removal of members of 
our board of directors and could make it more difficult for a merger, tender offer or proxy contest involving us to succeed, even
if our stockholders other than Donegal Mutual believed any of such events would be beneficial to them. These factors could 
also discourage a third party from attempting to acquire control of us. The classification of our board of directors could also
have the effect of delaying or preventing a change in our control.

In addition, we have 2,000,000 authorized shares of preferred stock that we could issue in one or more series without 

stockholder approval, to the extent applicable law permits, and upon such terms and conditions, and having such rights, 
privileges and preferences, as our board of directors may determine. Our ability to issue preferred stock could make it difficult
for a third party to acquire us. We have no current plans to issue any preferred stock.

Moreover, the DGCL contains provisions that prohibit certain business combination transactions under certain 

circumstances. In addition, state insurance laws and regulations generally prohibit any person from acquiring, or seeking to 
acquire, a 10% or greater interest in an insurance company without the prior approval of the state insurance commissioner of 
the state of domicile of the insurer.

Item 1B. Unresolved Staff Comments.

We have no unresolved written comments from the SEC staff regarding our filings under the Exchange Act.

Item 2.     Properties.

We and our insurance subsidiaries share administrative headquarters with Donegal Mutual in a building in Marietta, 
Pennsylvania that Donegal Mutual owns. Donegal Mutual charges us and our insurance subsidiaries for an appropriate portion 
of the building expenses under an inter-company allocation agreement. The Marietta headquarters has approximately 230,000 
square feet of office space. Southern owns a facility of approximately 10,000 square feet in Glen Allen, Virginia. Le Mars owns
a facility of approximately 25,500 square feet in Le Mars, Iowa, the Peninsula Group owns a facility of approximately 14,600 
square feet in Salisbury, Maryland and Sheboygan owns a facility of approximately 8,800 square feet in Sheboygan Falls, 
Wisconsin.

Item 3.     Legal Proceedings.

Our insurance subsidiaries are parties to routine litigation that arises in the ordinary course of their insurance business. We

believe that the resolution of these lawsuits will not have a material adverse effect on the financial condition or results of 
operations of our insurance subsidiaries.

Item 4.     Reserved.

Not applicable.

-31-

Executive Officers of the Company

The following table sets forth information regarding the executive officers of Donegal Mutual and us, each of whom has 

served with us for more than 10 years:

Name
Donald H. Nikolaus

Age

Kevin G. Burke

Cyril J. Greenya

Jeffrey D. Miller

Robert G. Shenk

Daniel J. Wagner

Position

69

46

67

47

58

51

President and Chief Executive Officer of Donegal Mutual since 1981; President
and Chief Executive Officer of us since 1986.

Senior Vice President of Human Resources of Donegal Mutual and us since 2005;
Vice President of Human Resources of Donegal Mutual and us from 2001 to 2005;
other positions from 2000 to 2001.

Senior Vice President and Chief Underwriting Officer of Donegal Mutual and us
since 2005; Senior Vice President, Underwriting of Donegal Mutual from 1997 to
2005; other positions from 1986 to 2005.

Senior Vice President and Chief Financial Officer of Donegal Mutual and us since
2005; Vice President and Controller of Donegal Mutual and us from 2000 to 2005;
other positions from 1995 to 2005.

Senior Vice President, Claims, of Donegal Mutual and us since 1997; other
positions from 1986 to 1997.

Senior Vice President and Treasurer of Donegal Mutual and us since 2005; Vice
President and Treasurer of Donegal Mutual and us from 2000 to 2005; other
positions from 1993 to 2005.

-32-

PART II

Item 5.      Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

Our Class A common stock and Class B common stock trade on the NASDAQ Global Select Market under the symbols 

“DGICA” and “DGICB.” The following table shows the dividends paid per share and the stock price range for both classes of 
stock for each quarter during 2011 and 2010: 

Quarter

2011 - Class A

1st

2nd

3rd

4th

2011 - Class B

1st
2nd

3rd

4th

2010 - Class A

1st

2nd

3rd

4th

2010 - Class B

1st

2nd

3rd

4th

High

Low

Cash
Dividend
Declared
Per Share

$ 15.51

$ 11.48

$

—

14.01

13.93

14.94

12.29

11.22

11.53

$ 18.75
19.51

$ 15.21
13.91

$

23.73

17.20

14.62

14.97

0.1200

0.1200

0.2400

—
0.1075

0.1075

0.2150

$ 15.95

$ 13.94

$

—

15.00

13.53

16.12

12.12

10.78

12.57

0.1150

0.1150

0.2300

$ 19.19

$ 16.03

$

—

19.16

18.30

18.75

15.84

14.59

15.89

0.1025

0.1025

0.2050

At the close of business on March 2, 2012, we had approximately 1,894 holders of record of our Class A common stock 

and approximately 381 holders of record of our Class B common stock.

We declared dividends of $0.48 per share on our Class A common stock and $0.43 per share on our Class B common stock 

in 2011 and $0.46 per share on our Class A common stock and $0.41 per share on our Class B common stock in 2010.

-33-

Between October 1, 2011 and December 31, 2011, we and Donegal Mutual purchased shares of our Class A common stock 

and Class B common stock as set forth in the table below:

Period

(a) Total Number of Shares
(or Units Purchased

(b) Average Price Paid per
Share (or Unit)

(c) Total Number of Shares
(or Units) Purchased as Part
of Publicly Announced
Plans of Programs

(d) Maximum Number (or 
Approximate Dollar Value) 
of Shares (or Units) that May 
Yet Be Purchased Under the 
Plans or Programs (1)

Month #1

Class A — —

October 1-31, 2011

Class B — —

Class A — $—

Class B — $—

Class A — —

Class B — —

Month #2

Class A — 4,000

Class A — $14.30

Class A — 4,000

(1)

November 1-30, 2011

Class B — —

Class B — $—

Class B — —

Month #3

Class A — —

December 1-31, 2011

Class B — —

Class A — $—

Class B — $—

Class A — —

Class B — —

Total

Class A — 4,000

Class A — $14.30

Class A — 4,000

Class B — —

Class B — $—

Class B — —

(1)  We purchased these shares pursuant to our announcement on February 23, 2009 that we will purchase up to 300,000 shares of our
Class A common stock at market prices prevailing from time to time in the open market subject to the provisions of SEC Rule 
10b-18 and in privately negotiated transactions. We may purchase up to 163,372 additional shares of our Class A common stock 
under this stock repurchase program.

-34-

Stock Performance Chart.

The following graph provides an indicator of cumulative total stockholder returns on our Class A and Class B common stock, 
for the period beginning on December 31, 2006 and ending on December 31, 2011, compared to the Russell 2000 Index and a 
peer group comprised of nine property and casualty insurance companies over the same period.  The peer group consists of 
Cincinnati Financial Corp., Eastern Insurance Holdings Inc., EMC Insurance Group Inc., Hanover Insurance, Horace Mann 
Educators, Selective Insurance Group Inc., State Auto Financial Corp., Tower Group Inc. and United Fire and Casualty Co.  
The graph shows the change in value of an initial $100 investment on December 31, 2006, assuming reinvestment of all 
dividends.

Donegal Group Inc. Class A

Donegal Group Inc. Class B

Russell 2000 Index

Peer Group

2006
$100.00

100.00

100.00

100.00

2007
$89.54

103.13

97.25

89.22

2008
$89.59

98.45

63.41

77.13

2009
$85.47

99.29

79.40

69.66

2010
$82.36

106.56

99.49

83.08

2011
$83.61

101.90

94.07

76.44

The foregoing performance graph and data was prepared by Value Line Publishing LLC.  It shall not be deemed "filed" as part 
of this Form 10-K Annual Report for purposes of Section 18 of the Exchange Act or otherwise subject to the liabilities of that 
section and should not be deemed incorporated by reference into any other filing we make under the Securities Act of 1933 or 
the Securities Exchange Act of 1934, except to the extent we specifically incorporate it by reference into such filing.

-35-

Item 6.     Selected Financial Data.

Year Ended December 31,

2011

2010

2009

2008

2007

Income Statement Data

Premiums earned

Investment income, net

Realized investment gains (losses)

Total revenues
(Loss) income before income tax

(benefit)

Income tax (benefit)

Net income

Basic earnings per share - Class A

Diluted earnings per share - Class A
Cash dividends per share - Class A

Basic earnings per share - Class B

Diluted earnings per share - Class B

Cash dividends per share - Class B

Balance Sheet Data at Year End

Total investments

Total assets

Debt obligations

Stockholders' equity

Book value per share

$ 431,470,184

$ 378,030,129

$ 355,025,477

$ 346,575,266

$ 310,071,534

20,858,179

12,281,267

19,949,714

20,630,583

4,395,720

4,479,558

475,017,619

408,549,446

386,733,407

22,755,784
(2,970,716)
372,424,227

22,785,252

2,051,050

340,435,792

(6,739,313)

(7,192,266)

452,953

9,844,149
(1,623,030)
11,467,179

20,676,689

32,092,044

52,848,938

1,846,611

6,550,066

14,569,033

18,830,078

25,541,978

38,279,905

0.02

0.02
0.48

0.01

0.01

0.43

0.46

0.46
0.46

0.41

0.41

0.41

0.76

0.76
0.45

0.68

0.68

0.40

1.03

1.02
0.42

0.92

0.92

0.37

1.55

1.53
0.36

1.39

1.39

0.31

$ 785,308,991

$ 728,541,814

$ 666,835,186

$ 632,135,526

$ 605,869,587

1,290,793,478

1,174,619,523

935,601,927

880,109,036

834,095,576

74,965,000

56,082,371

15,465,000

15,465,000

30,929,000

383,451,592

380,102,810

385,505,699

363,583,865

352,690,191

15.01

14.86

15.12

14.29

13.92

-36-

Item 7.     Management's Discussion and Analysis of Results of Operations and Financial Condition.

Overview

Donegal Mutual Insurance Company (“Donegal Mutual”) organized us as an insurance holding company on August 26, 
1986 (see “Business - History and Organizational Structure” for more information). Our insurance subsidiaries, Atlantic States 
Insurance Company (“Atlantic States”), Southern Insurance Company of Virginia (“Southern”), Le Mars Insurance Company 
(“Le Mars”), The Peninsula Insurance Company and Peninsula Indemnity Company (collectively, “Peninsula Group”), 
Sheboygan Falls Insurance Company (“Sheboygan Falls”) and Michigan Insurance Company (“MICO”) write personal and 
commercial lines of property and casualty coverages exclusively through a network of independent insurance agents in certain 
Mid-Atlantic, Midwest, New England and Southern states. We acquired MICO on December 1, 2010 and we have included 
MICO's results of operations in our consolidated results from that date. The personal lines products of our insurance 
subsidiaries consist primarily of homeowners and private passenger automobile policies. The commercial lines products of our 
insurance subsidiaries consist primarily of commercial automobile, commercial multi-peril and workers' compensation policies. 
We also own 48.2% of the outstanding stock of Donegal Financial Services Corporation (“DFSC”), a unitary thrift holding 
company. Donegal Mutual owns the remaining 51.8% of the outstanding stock of DFSC. 

 At December 31, 2011, Donegal Mutual held approximately 39% of our outstanding Class A common stock and 

approximately 75% of our outstanding Class B common stock. As a result of this ownership, Donegal Mutual has 66% of the 
aggregate voting power of our outstanding shares of Class A common stock and our outstanding shares of Class B common 
stock. Donegal Mutual and Atlantic States entered into a proportional reinsurance agreement, or pooling agreement, effective 
October 1, 1986. Under this pooling agreement, Donegal Mutual and Atlantic States pool and then share proportionately 
substantially all of their respective premiums, losses and expenses. Atlantic States' participation in the pool has been 80%  since
March 1, 2008. The operations of our insurance subsidiaries and Donegal Mutual are interrelated due to the pooling agreement 
and other factors. While maintaining the separate corporate existence of each company, our insurance subsidiaries and Donegal 
Mutual conduct business together as the Donegal Insurance Group. As such, Donegal Mutual and our insurance subsidiaries 
share the same business philosophy, the same management, the same employees and the same facilities and offer the same 
types of insurance products (see “Business - History and Organizational Structure” for more information regarding the pooling 
agreement and other transactions with our affiliates). 

Our results of operations and financial condition have been impacted by three recent transactions:

• 

• 

• 

In October 2009, Donegal Mutual consummated an affiliation with Southern Mutual Insurance Company (“Southern 
Mutual”), pursuant to which Donegal Mutual purchased a surplus note of Southern Mutual in the principal amount of 
$2.5 million, Donegal Mutual designees became a majority of the members of Southern Mutual's board of directors 
and Donegal Mutual agreed to provide quota-share reinsurance to Southern Mutual for 100% of its business. Effective 
October 31, 2009, Donegal Mutual began to include business assumed from Southern Mutual in its pooling agreement 
with Atlantic States. Southern Mutual writes primarily personal lines of insurance in Georgia and South Carolina. 

In December 2010, we acquired MICO, which had been a majority-owned subsidiary of West Bend Mutual Insurance 
Company (“West Bend”) for approximately $42.3 million in cash. MICO writes various lines of property and casualty 
insurance and had direct written premiums of $105.4 million and net written premiums of $27.1 million for the year 
ended December 31, 2010. Effective on December 1, 2010, MICO entered into a 50% quota-share agreement with 
third-party reinsurers and a 25% quota-share reinsurance agreement with Donegal Mutual to replace the 75% quota-
share reinsurance agreement MICO maintained with West Bend through November 30, 2010. 

In May 2011, DFSC merged with Union National Financial Corporation (“UNNF”), with DFSC as the surviving 
company in the merger. Under the merger agreement, Province Bank FSB, which DFSC owned, and Union National 
Community Bank, which UNNF owned, also merged and began doing business as Union Community Bank FSB 
(“UCB”). UCB is a federal savings bank with 13 branch offices in Lancaster County, Pennsylvania, and $533.2 
million in assets at December 31, 2011. Donegal Mutual contributed $22.1 million and we contributed $20.6 million to 
DFSC as additional capital to facilitate the mergers. We use the equity method of accounting for our investment in 
DFSC. Under the equity method, we record our investment at cost, with adjustments for our share of DFSC's earnings 
and losses as well as changes in DFSC's equity due to unrealized gains and losses. 

In February 2009, our board of directors authorized a share repurchase program, pursuant to which we may purchase up to 

300,000 shares of our Class A common stock at market prices prevailing from time to time in the open market subject to the 
provisions of Securities and Exchange Commission Rule 10b-18 and in privately negotiated transactions. We purchased 

-37-

119,257 and 9,702 shares of our Class A common stock under this program during 2011 and 2010, respectively. At 
December 31, 2011, we had the authority to purchase 163,372 shares under this program. 

Critical Accounting Policies and Estimates

We combine our financial statements with those of our insurance subsidiaries and present them on a consolidated basis in 

accordance with GAAP. 

Our insurance subsidiaries make estimates and assumptions that can have a significant effect on amounts and disclosures 

we report in our financial statements. The most significant estimates relate to the reserves of our insurance subsidiaries for 
property and casualty insurance unpaid losses and loss expenses, valuation of investments and determination of other-than-
temporary impairment and the policy acquisition costs of our insurance subsidiaries. While we believe our estimates and the 
estimates of our insurance subsidiaries are appropriate, the ultimate amounts may differ from the estimates provided. We 
regularly review our methods for making these estimates and we reflect any adjustment we consider necessary in our current 
results of operations.

Liability for Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with 
respect to policyholder claims based on facts and circumstances then known. At the time of establishing its estimates, an insurer
recognizes that its ultimate liability for losses and loss expenses will exceed or be less than such estimates. Our insurance 
subsidiaries base their estimates of liabilities for losses and loss expenses on assumptions as to future loss trends, expected
claims severity, judicial theories of liability and other factors. However, during the loss adjustment period, our insurance 
subsidiaries may learn additional facts regarding individual claims, and, consequently, it often becomes necessary for our 
insurance subsidiaries to refine and adjust their estimates of liability. We reflect any adjustments to our insurance subsidiaries'
liabilities for losses and loss expenses in our operating results in the period in which our insurance subsidiaries make the 
changes in estimates. 

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 
and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss their policyholder incurred. Our 
insurance subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries closely monitor their liabilities and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries' external environment and, to a lesser extent, assumptions as to our insurance subsidiaries' internal operations. For
example, our insurance subsidiaries have experienced a decrease in claims frequency on workers' compensation claims during 
the past several years while claims severity has gradually increased. These trend changes give rise to greater uncertainty as to
the pattern of future loss settlements on workers' compensation claims. Related uncertainties regarding future trends include the
cost of medical technologies and procedures and changes in the utilization of medical procedures. Assumptions related to our 
insurance subsidiaries' external environment include the absence of significant changes in tort law and the legal environment 
that increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate
of loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in
the recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business
and consistency in reinsurance coverage and collectability of reinsured losses, among other items. To the extent our insurance 
subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries attempt to 
make appropriate adjustments for such changes in their reserves. Accordingly, our insurance subsidiaries' ultimate liability for
unpaid losses and loss expenses will likely differ from the amount recorded at December 31, 2011. For every 1% change in our 
insurance subsidiaries' estimate for loss and loss expense reserves, net of reinsurance recoverable, the effect on our pre-tax 
results of operations would be approximately $2.4 million. 

The establishment of appropriate liabilities is an inherently uncertain process and we can provide no assurance that our 

insurance subsidiaries' ultimate liability will not exceed our insurance subsidiaries' loss and loss expense reserves and have an

-38-

adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and 
extent of adjustments to our insurance subsidiaries' estimated future liabilities, since the historical conditions and events that
serve as a basis for our insurance subsidiaries' estimates of ultimate claim costs may change. As is the case for substantially all 
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their 
estimated future liabilities for losses and loss expenses in certain periods and, in other periods, their estimates have exceeded
their actual liabilities. Changes in our insurance subsidiaries' estimate of their liability for losses and loss expenses generally
reflect actual payments and their evaluation of information received since the prior reporting date. Our insurance subsidiaries
recognized a (decrease) increase in their liability for losses and loss expenses of prior years of ($168,460), ($2.9) million and
$9.8 million in 2011, 2010 and 2009, respectively. Our insurance subsidiaries made no significant changes in their reserving 
philosophy, key reserving assumptions or claims management personnel, and there have been no significant offsetting changes 
in estimates that increased or decreased their loss and loss expense reserves in those years. The 2011 development represented 
an immaterial percentage of the December 31, 2010 net carried reserves. 

Excluding the impact of weather events, our insurance subsidiaries have noted stable amounts in the number of claims 
incurred and a slight downward trend in the number of claims outstanding at period ends relative to their premium base in 
recent years across most of their lines of business. However, the amount of the average claim outstanding has increased 
gradually over the past several years as the property and casualty insurance industry has experienced increased litigation trends
and economic conditions that have extended the estimated length of disabilities and contributed to increased medical loss costs
and a general slowing of settlement rates in litigated claims. Our insurance subsidiaries could have to make further adjustments
to their estimates in the future. However, on the basis of our insurance subsidiaries' internal procedures, which analyze, among
other things, their prior assumptions, their experience with similar cases and historical trends such as reserving patterns, loss
payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions and public 
attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for losses and loss 
expenses.

Atlantic States' participation in the pool with Donegal Mutual exposes it to adverse loss development on the business of 

Donegal Mutual that is included in the pool. However, pooled business represents the predominant percentage of the net 
underwriting activity of both companies, and Donegal Mutual and Atlantic States would proportionately share any adverse risk 
development of the pooled business. The business in the pool is homogeneous and each company has a pro-rata share of the 
entire pool. Since substantially all of the business of Atlantic States and Donegal Mutual is pooled and the results shared by 
each company according to its participation level under the terms of the pooling agreement, the intent of the underwriting pool
is to produce a more uniform and stable underwriting result from year to year for each company than they would experience 
individually and to spread the risk of loss between the companies.

-39-

Our insurance subsidiaries' liability for losses and loss expenses by major line of business at December 31, 2011 and 2010 

consisted of the following: 

Commercial lines:

Automobile

Workers' compensation

Commercial multi-peril

Other

2011

2010

(in thousands)

$

28,164

$

22,790

60,134

38,895

3,992

54,902

32,961

3,875

Total commercial lines

131,185

114,528

Personal lines:

Automobile

Homeowners

Other

87,977

21,125

2,728

83,042

18,695

1,632

Total personal lines

111,830

103,369

Total commercial and personal lines

Plus reinsurance recoverable

243,015

199,393

217,897

165,422

Total liability for losses and loss expenses

$ 442,408

$ 383,319

We have evaluated the effect on our insurance subsidiaries' loss and loss expense reserves and our stockholders' equity in 

the event of reasonably likely changes in the variables considered in establishing loss and loss expense reserves. We established
the range of reasonably likely changes based on a review of changes in accident year development by line of business and 
applied it to our insurance subsidiaries' loss reserves as a whole. The selected range does not necessarily indicate what could be 
the potential best or worst case or likely scenario. The following table sets forth the effect on our insurance subsidiaries' loss
and loss expense reserves and our stockholders' equity in the event of reasonably likely changes in the variables considered in
establishing loss and loss expense reserves: 

Change in Loss and Loss
Expense Reserves Net of
Reinsurance

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2011

Percentage Change in 
Equity at
December 31, 2011(1)

(dollars in thousands)

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2010

Percentage Change in 
Equity at
December 31, 2010(1)

-10.0%

$218,714

4.1%

$196,107

3.7%

-7.5

-5.0

-2.5

Base

2.5

5.0

7.5

10.0

224,789

230,864

236,940

243,015

249,090

255,166

261,241

267,317

(1)  Net of income tax effect.

3.1

2.1

1.0

—

-1.0

-2.1

-3.1

-4.1

201,555

207,002

212,450

217,897

223,344

228,792

234,239

239,687

2.8

1.9

0.9

—

-0.9

-1.9

-2.8

-3.7

Our insurance subsidiaries base their reserves for unpaid losses and loss expenses on current trends in loss and loss 

expense development and reflect their best estimates for future amounts needed to pay losses and loss expenses with respect to 
incurred events currently known to them plus incurred but not reported (“IBNR”) claims. Our insurance subsidiaries develop 
their reserve estimates based on an assessment of known facts and circumstances, review of historical loss settlement patterns,
estimates of trends in claims severity, frequency, legal and regulatory changes and other assumptions. Our insurance 
subsidiaries consistently apply actuarial loss reserving techniques and assumptions, which rely on historical information as 

-40-

adjusted to reflect current conditions, including consideration of recent case reserve activity. For the year ended December 31,
2011, our insurance subsidiaries used the most-likely number determined by our actuaries. Based upon information provided by 
our actuaries during the development of our insurance subsidiaries' net reserves for losses and loss expenses for the year ended
December 31, 2011, we developed a range from a low of $227.0 million to a high of $260.2 million and with a most-likely 
number of $243.0 million. The range of estimates for commercial lines in 2011 was $122.6 million to $140.4 million and we 
selected the actuaries' most-likely number of $131.2 million. The range of estimates for personal lines in 2011 was 
$104.4 million to $119.8 million and we selected the actuaries' most-likely number of $111.8 million. Based upon information 
provided by our actuaries during the development of our insurance subsidiaries' net reserves for losses and loss expenses for the
year ended December 31, 2010, we developed a range from a low of $200.4 million to a high of $236.8 million and with a 
most-likely number of $217.9 million. The range of estimates for commercial lines in 2010 was $105.4 million to $124.4 
million and we selected the actuaries' most-likely number of $114.5 million. The range of estimates for personal lines in 2010 
was $95.0 million to $112.4 million and we selected the actuaries' most-likely number of $103.4 million. 

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they 
underwrite. For personal lines products, our insurance subsidiaries insure standard and preferred risks in private passenger 
automobile and homeowners lines. For commercial lines products, the commercial risks that our insurance subsidiaries 
primarily insure are mercantile risks, business offices, wholesalers, service providers, contractors and artisan risks, limiting
industrial and manufacturing exposures. Our insurance subsidiaries have limited exposure to asbestos and other environmental 
liabilities. Our insurance subsidiaries write no medical malpractice or professional liability risks. Through the consistent 
application of this disciplined underwriting philosophy, our insurance subsidiaries have avoided many of the “long-tail” issues
other insurance companies have faced. We consider workers' compensation to be a “long-tail” line of business, in that workers' 
compensation claims tend to be settled over a longer timeframe than those in our other lines of business. 

The following table presents 2011 and 2010 claim count and payment amount information for workers' compensation. 

Workers' compensation losses primarily consist of indemnity and medical costs for injured workers. 

Number of claims pending, beginning of period

(dollars in thousands)

Number of claims reported

Number of claims settled or dismissed

Acquisition of MICO

Number of claims pending, end of period

Losses paid

Loss expenses paid

For the Year Ended December 31,

2011

2010

2,064

5,409

5,043

—

2,430

$

24,596

$

4,602

1,296

2,936

2,909

741

2,064

18,193

3,918

Investments

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the 

value of our investments. For equity securities, we write down the investment to its fair value and we reflect the amount of the
write-down as a realized loss in our results of operations when we consider the decline in value of an individual investment to
be other than temporary. We individually monitor all investments for other-than-temporary declines in value. Generally, we 
assume there has been an other-than-temporary decline in value if an individual equity security has depreciated in value by 
more than 20% of original cost and has been in such an unrealized loss position for more than six months. We held 12 equity 
securities that were in an unrealized loss position at December 31, 2011. Based upon our analysis of general market conditions 
and underlying factors impacting these equity securities, we considered these declines in value to be temporary. With respect to
a debt security that is in an unrealized loss position, we first assess if we intend to sell the debt security. If we determine we 
intend to sell the debt security, we recognize the impairment loss in our results of operations. If we do not intend to sell the debt 
security, we determine whether it is more likely than not that we will be required to sell the security prior to recovery. If we
determine it is more likely than not that we will be required to sell the debt security prior to recovery, we recognize an 
impairment loss in our results of operations. If we determine it is more likely than not that we will not be required to sell the
debt security prior to recovery, we then evaluate whether a credit loss has occurred. We determine whether a credit loss has 
occurred by comparing the amortized cost of the debt security to the present value of the cash flows we expect to collect. If we
expect a cash flow shortfall, we consider that a credit loss has occurred. If we determine that a credit loss has occurred, we 
consider the impairment to be other than temporary. We then recognize the amount of the impairment loss related to the credit 
loss in our results of operations, and we recognize the remaining portion of the impairment loss in our other comprehensive 
income, net of applicable taxes. In addition, we may write down securities in an unrealized loss position based on a number of 

-41-

other factors, including when the fair value of an investment is significantly below its cost, when the financial condition of the
issuer of a security has deteriorated, the occurrence of industry, company or geographic events that have negatively impacted 
the value of a security and rating agency downgrades. We held 21 debt securities that were in an unrealized loss position at 
December 31, 2011. Based upon our analysis of general market conditions and underlying factors impacting these debt 
securities, we considered these declines in value to be temporary. We did not recognize any impairment losses in 2011, 2010 or 
2009.

We held fixed maturities and equity securities with unrealized losses representing declines that we considered temporary at 

December 31, 2011 as follows: 

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

$

—

$

—

$

—

$

1,638,135

10,101,753

7,411,682

4,083,863

17,390

528,164

43,692

407,705

540,062

—

626

—

—

21,400

—

9

—

$ 23,235,433

$

996,951

$

540,688

$

21,409

We held fixed maturities and equity securities with unrealized losses representing declines that we considered temporary at 

December 31, 2010 as follows: 

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

$ 23,901,400

$

452,352

$

—

$

Obligations of states and political subdivisions

171,609,617

5,208,910

1,406,325

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

44,101,089

1,061,972

490,970

35,930,054

313,888

453,967

35,182

750

—

$ 275,856,048

$ 7,212,383

$ 1,898,045

$

102,716

—

91,184

11,514

18

—

We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value and classify 
them in one of the three categories we describe in Note 6 of the Notes to Consolidated Financial Statements. The estimated fair
value of a security may differ from the amount that could be realized if we sold the security in a forced transaction. In addition,
the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing the potential that the 
estimated fair value does not reflect the price at which an actual transaction would occur. We utilize nationally recognized 
independent pricing services to estimate fair values for our fixed maturity and equity investments. We generally obtain one 
price per security. The pricing services utilize market quotations for fixed maturity and equity securities that have quoted prices
in active markets. For fixed maturity securities that generally do not trade on a daily basis, the pricing services prepare 
estimates of fair value measurements based predominantly on observable market inputs. The pricing services do not use broker 
quotes in determining the fair values of our investments. Our investment personnel review the estimates of fair value the 
pricing services provide to determine if the estimates obtained are representative of fair values based upon their general 
knowledge of the market, their research findings related to unusual fluctuations in value and their comparison of such values to
execution prices for similar securities. Our investment personnel monitor the market and are familiar with current trading 
ranges for similar securities and pricing of specific investments. Our investment personnel review all pricing estimates that we
receive from the pricing services against their expectations with respect to pricing based on fair market curves, security ratings,
coupon rates, security type and recent trading activity.  Our investment personnel review documentation with respect to the 
pricing services'  pricing methodology that they obtain periodically to determine if the primary pricing sources, market inputs
and pricing frequency for various security types are reasonable. At December 31, 2011 and 2010, we received one estimate per 
security from one of the pricing services and we priced all but an insignificant amount of our Level 1 and Level 2 investments 
using those prices. In our review of the estimates provided by the pricing services at December 31, 2011 and 2010, we did not 
identify any discrepancies and we did not make any adjustments to the estimates the pricing services provided. 

-42-

We had no sales or transfers from the held to maturity portfolio in 2011, 2010 or 2009.

Policy Acquisition Costs

We defer our insurance subsidiaries' policy acquisition costs, consisting primarily of commissions, premium taxes and 
certain other underwriting costs that vary with and relate directly to the production of business and amortize these costs over
the period in which our insurance subsidiaries earn the premiums. The method our insurance subsidiaries follow in computing 
deferred policy acquisition costs limits the amount of such deferred costs to their estimated realizable value, which gives effect
to the premium to be earned, related investment income, losses and loss expenses and certain other costs we expect to incur as 
our insurance subsidiaries earn the premium. 

Management Evaluation of Operating Results

Despite headwinds from economic uncertainty, weak insurance industry pricing trends and unusually adverse weather 

conditions that affected our results in recent years, we believe that our focused business strategy, including our insurance 
subsidiaries' disciplined underwriting practices, have positioned us well for 2012 and beyond. 

The property and casualty insurance industry is highly cyclical, and individual lines of business experience their own 

cycles within the overall property and casualty insurance industry cycle. Premium rate levels relate to the availability of 
insurance coverage, which varies according to the level of surplus in the insurance industry and other factors. The level of 
surplus in the industry varies with returns on capital and regulatory barriers to the withdrawal of surplus. Increases in surplus
have generally been accompanied by increased price competition among property and casualty insurers. If our insurance 
subsidiaries were to find it necessary to reduce premiums or limit premium increases due to competitive pressures on pricing, 
our insurance subsidiaries could experience a reduction in profit margins and revenues, an increase in ratios of losses and 
expenses to premiums and, therefore, lower profitability. The cyclicality of the insurance market and its potential impact on our
results is difficult to predict with any significant reliability. We evaluate the performance of our commercial lines and personal
lines segments primarily based upon the underwriting results of our insurance subsidiaries as determined under statutory 
accounting practices (“SAP”), which our management uses to measure performance for the total business of our insurance 
subsidiaries.

-43-

We use the following financial data to monitor and evaluate our operating results:

(in thousands)

Net premiums written:

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Commercial lines:

Automobile

Workers' compensation

Commercial multi-peril

Other

Total commercial lines

Year Ended December 31,

2011

2010

2009

$ 186,677

$ 171,497

$ 161,932

89,405

14,983

83,415

13,135

77,420

13,135

291,065

268,047

252,487

46,168

51,849

57,988

6,981

37,094

34,920

47,411

4,050

34,054

28,921

44,000

3,767

162,986

123,475

110,742

Total net premiums written

$ 454,051

$ 391,522

$ 363,229

Components of GAAP combined ratio:

Loss ratio

Expense ratio

Dividend ratio

GAAP combined ratio

Revenues:

Premiums earned:

Personal lines

Commercial lines

SAP premiums earned

GAAP adjustments

GAAP premiums earned

Net investment income

Realized investment gains

Other

Total revenues

78.9%

31.4

0.3

72.6%

32.0

0.1

70.7%

31.3

0.2

110.6%

104.7%

102.2%

$ 282,498

$ 260,900

$ 242,313

152,247

434,745
(3,275)
431,470

20,858

12,281

10,409

117,755

378,655
(625)
378,030

19,950

4,396

6,442

113,233

355,546
(521)
355,025

20,631

4,480

6,597

$ 475,018

$ 408,818

$ 386,733

-44-

(in thousands)

Components of net income:

Underwriting (loss) income:

Personal lines

Commercial lines

SAP underwriting loss

GAAP adjustments

GAAP underwriting loss

Net investment income

Realized investment gains

Other

(Loss) income before income tax benefit (expense)

Income tax benefit (expense)

Net income

Statutory Combined Ratios

Year Ended December 31,

2011

2010

2009

$

$

(40,739)
(6,560)
(47,299)
1,532
(45,767)
20,858

12,281

5,889
(6,739)
7,192

$

(22,526)
2,252
(20,274)
2,458
(17,816)
19,950

4,396

3,314

9,844

1,623

$

453

$

11,467

$

(17,235)
5,805
(11,430)
3,636
(7,794)
20,631

4,480

3,360

20,677
(1,847)
18,830

We evaluate our insurance operations by monitoring certain key measures of growth and profitability. In addition to using 
GAAP-based performance measurements, we also utilize certain non-GAAP financial measures that we believe are valuable in 
managing our business and for comparison to our peers. These non-GAAP measures are underwriting (loss) income, statutory 
combined ratio and net premiums written. An insurance company's statutory combined ratio is a standard measure of 
underwriting profitability. This ratio is the sum of the ratio of calendar-year incurred losses and loss expenses to premiums 
earned; the ratio of expenses incurred for commissions, premium taxes and underwriting expenses to premiums written and the 
ratio of dividends to policyholders to premiums earned. The statutory combined ratio does not reflect investment income, 
federal income taxes or other non-operating income or expense. A ratio of less than 100 percent generally indicates 
underwriting profitability. The statutory combined ratio differs from the GAAP combined ratio. In calculating the GAAP 
combined ratio, installment payment fees are not deducted from incurred expenses and the expense ratio is based on premiums 
earned instead of premiums written. The following table sets forth our insurance subsidiaries' statutory combined ratios by 
major line of business for the years ended December 31, 2011, 2010 and 2009: 

Commercial lines:

Automobile

Workers' compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Total commercial and personal lines

For Year Ended December 31,

2011

2010

2009

105.4%

90.0%

90.5%

96.0

103.0

46.1

99.0

106.9

126.3

103.6

112.6

107.9

99.3

96.7

42.8

93.6

103.8

115.4

97.0

107.0

102.9

97.4

95.6

23.4

92.2

103.8

111.4

86.7

105.2

101.1

-45-

Results of Operations

YEAR ENDED DECEMBER 31, 2011 COMPARED TO YEAR ENDED DECEMBER 31, 2010

Net Premiums Written

Our insurance subsidiaries' 2011 net premiums written increased 16.0% to $454.1 million, compared to $391.5 million for 

2010. We primarily attribute the increase to $42.8 million of net premiums written related to our acquisition of MICO. 
Commercial lines net premiums written increased $39.5 million, or 32.0%, for 2011 compared to 2010. The increase included 
$22.5 million from MICO, with the remainder attributable to increased writings of new accounts in the commercial automobile, 
commercial multi-peril and workers' compensation lines of business. Personal lines net premiums written increased 
$23.1 million, or 8.6%, for 2011 compared to 2010. The increase included $20.3 million from MICO, with the remainder 
primarily attributable to pricing increases in the personal automobile and homeowners lines of business. 

Net Premiums Earned

Our insurance subsidiaries' net premiums earned increased to $431.5 million for 2011, an increase of $53.5 million, or 

14.2%, over 2010, reflecting increases in net premiums written during 2010 and 2011. Our insurance subsidiaries earn 
premiums and recognize them as income over the terms of the policies they issue. Such terms are generally one year or less in 
duration. Therefore, increases or decreases in net premiums earned will generally reflect increases or decreases in net premiums
written in the preceding twelve-month period compared to the same period one year earlier. 

Investment Income

For 2011, our net investment income was $20.9 million, an increase of $1.0 million from 2010. An increase in our average 

invested assets from $697.7 million in 2010 to $756.9 million in 2011 was offset by a decrease in our annualized average rate 
of return to 2.8% in 2011, compared to 2.9% in 2010. The increase in our average invested assets reflected the additional 
invested assets we acquired as part of the MICO transaction. 

Installment Payment Fees

Our insurance subsidiaries' installment fees increased primarily as a result of our acquisition of MICO and increases in 

policy counts during 2011. 

Net Realized Investment Gains/Losses

Our net realized investment gains in 2011 and 2010 were $12.3 million and $4.4 million, respectively. The net realized 
investment gains for 2011 included $8.0 million in gains that resulted from the previously planned periodic sales of a portion of
our holdings of an equity security that we obtained in an initial public offering and for which a selling restriction expired during
2011. The net realized investment gains in 2010 resulted from normal turnover within our investment portfolio. We did not 
recognize any impairment losses during 2011 or 2010.

Losses and Loss Expenses

Our insurance subsidiaries' loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was 
78.9% in 2011, compared to 72.6% in 2010. Our insurance subsidiaries' commercial lines loss ratio increased to 71.8% in 2011, 
compared to 66.6% in 2010. This increase resulted primarily from the commercial automobile loss ratio increasing to 72.4% in 
2011, compared to 55.5% in 2010, and the commercial multi-peril ratio increasing to 74.8% in 2011, compared to 67.4% in 
2010, as a result of increased claim severity. The personal lines loss ratio increased to 82.8% in 2011, compared to 75.3% in 
2010, primarily as a result of an increase in the homeowners loss ratio to 97.1% in 2011, compared to 80.7% in 2010, as a 
result of an increase in weather-related claims. Our insurance subsidiaries incurred total weather-related losses of $52.6 million
for 2011, compared to $33.0 million for 2010 and more than twice our prior five-year average of $23.3 million. Our insurance 
subsidiaries had virtually no development during 2011 in their reserves for prior accident years, compared to $2.9 million in 
favorable development for 2010.

Underwriting Expenses

Our insurance subsidiaries' expense ratio, which is the ratio of policy acquisition and other underwriting expenses to 

premiums earned, was 31.4% in 2011, compared to 32.0% in 2010. 

-46-

Combined Ratio

Our insurance subsidiaries' combined ratio was 110.6% and 104.7% in 2011 and 2010, respectively. The combined ratio 

represents the sum of the loss ratio, expense ratio and dividend ratio, which is the ratio of workers' compensation policy 
dividends incurred to premiums earned. 

Interest Expense

Our interest expense in 2011 was $2.1 million, compared to $799,578 in 2010. The higher interest expense in 2011 reflects 

an increase in our borrowings under our line of credit. 

Income Taxes

Our income tax benefit was $7.2 million in 2011, compared to $1.6 million in 2010. We recorded an income tax benefit 

-47-

Installment Payment Fees

Our insurance subsidiaries' installment fees increased primarily as a result of increases in policy counts during 2010. 

Net Realized Investment Gains/Losses

Our net realized investment gains in 2010 and 2009 were $4.4 million and $4.5 million, respectively. Realized investment 

gains in 2010 resulted primarily from sales of equity securities as well as fixed maturity investments that had appreciated 
significantly during the year. We recognized no impairment charges in 2010 or 2009. The net realized investment gains in both 
periods resulted from turnover within our investment portfolio. 

Losses and Loss Expenses

Our insurance subsidiaries' loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was 
72.6% in 2010, compared to 70.7% in 2009. Our insurance subsidiaries' commercial lines loss ratio increased to 66.6% in 2010, 
compared to 64.3% in 2009. This increase resulted primarily from the workers' compensation loss ratio increasing to 80.0% in 
2010, compared to 75.1% in 2009, and the commercial multi-peril ratio increasing to 67.4% in 2010, compared to 66.3% in 
2009, as a result of increased claim severity. The personal lines loss ratio increased to 75.3% in 2010, compared to 73.6% in 
2009, primarily as a result of an increase in the homeowners loss ratio to 80.7% in 2010, compared to 78.3% in 2009, as a 
result of an increase in weather-related claims and increased property claims from fires. 

Underwriting Expenses

Our insurance subsidiaries' expense ratio, which is the ratio of policy acquisition and other underwriting expenses to 

premiums earned, was 32.0% in 2010, compared to 31.3% in 2009. 

Combined Ratio

Our insurance subsidiaries' combined ratio was 104.7% and 102.2% in 2010 and 2009, respectively. The combined ratio 

represents the sum of the loss ratio, expense ratio and dividend ratio, which is the ratio of workers' compensation policy 
dividends incurred to premiums earned. 

Interest Expense

Our interest expense in 2010 was $799,578, compared to $1.7 million in 2009. We attribute the decrease in interest 

expense to the interest expense we paid in 2009 related to a premium tax litigation settlement. 

Income Taxes

Our income tax (benefit) expense was ($1.6) million in 2010, compared to $1.8 million in 2009. For 2010, our tax-exempt 

interest income exceeded our taxable income. As a result, we carried back a net operating loss to the taxable income of prior 
years and our income tax benefit reflects a current tax benefit for the carryback. 

Net Income and Earnings Per Share

Our net income in 2010 was $11.5 million, or $.46 per share of Class A common stock and $.41 per share of Class B 
common stock, compared to our net income of $18.8 million, or $.76 per share of Class A common stock and $.68 per share of 
Class B common stock, in 2009. Our Class A shares outstanding increased slightly to 20.0 million at December 31, 2010, 
compared to 19.9 million at December 31, 2009. Our Class B shares outstanding remained at 5.6 million. 

Book Value Per Share and Return on Equity

Our stockholders' equity decreased by $5.4 million in 2010. We attribute the decrease to a decline in our net after-tax 

unrealized gains within our available-for-sale fixed maturity and equity investment portfolio from $15.0 million at 
December 31, 2009 to $8.6 million at December 31, 2010. This decline reflects the impact of increased market interest rates on 
the fair value of our fixed maturity investments during 2010. Book value per share decreased by 1.7% to $14.86 at 
December 31, 2010, compared to $15.12 at December 31, 2009. Our return on average equity was 3.0% for 2010, compared to 
5.0% for 2009. 

-48-

Financial Condition

Liquidity and Capital Resources

Liquidity is a measure of an entity's ability to secure enough cash to meet its contractual obligations and operating needs as 

they arise. Our major sources of funds from operations are the net cash flows generated from our insurance subsidiaries' 
underwriting results, investment income and maturing investments. 

We have historically generated sufficient net positive cash flow from our operations to fund our commitments and build 
our investment portfolio, thereby increasing future investment returns. The pooling agreement with Donegal Mutual historically 
has been cash flow positive because of the profitability of the underwriting pool. Because we settle the pool monthly, cash 
flows are substantially similar to cash flows that would result from the underwriting of direct business. We maintain a high 
degree of liquidity in our investment portfolio in the form of marketable fixed maturities, equity securities and short-term 
investments. We structure our fixed-maturity investment portfolio following a “laddering” approach so that projected cash 
flows from investment income and principal maturities are evenly distributed from a timing perspective. This laddering 
provides an additional measure of liquidity to meet our obligations and the obligations of our insurance subsidiaries should an
unexpected variation occur in the future. Net cash flows provided by operating activities in 2011, 2010 and 2009, were 
$21.1 million, $22.0 million and $34.1 million, respectively. 

In June 2011, we renewed our existing credit agreement with Manufacturers and Traders Trust Company (“M&T”) relating 

to a $60.0 million unsecured, revolving line of credit that expires in July 2014. We have the right to request a one-year 
extension of the credit agreement as of each anniversary date of the agreement. In December 2010 and March 2011, we 
borrowed $35.0 million and $3.5 million, respectively, in connection with our acquisition of MICO. In May 2011, we borrowed 
$19.0 million in connection with the merger of UNNF with and into DFSC. At December 31, 2011, we had $54.5 million in 
outstanding borrowings and had the ability to borrow an additional $5.5 million at an interest rate equal to M&T's current prime
rate or the then current LIBOR rate plus between 1.75% and 2.25%, depending on our leverage ratio. The interest rate on our 
outstanding borrowings is adjustable quarterly. We pay a fee of 0.2% per annum on the loan commitment amount regardless of 
usage. The credit agreement requires our compliance with certain covenants, which include minimum levels of our net worth, 
leverage ratio and statutory surplus and the A.M. Best ratings of our insurance subsidiaries. With the exception of a requirement
that we maintain a minimum interest coverage ratio, we complied with all requirements of the credit agreement during the year 
ended December 31, 2011. M&T waived the minimum interest coverage ratio requirement at December 31, 2011. We calculate 
our interest coverage ratio using data for the most recent eight quarterly periods. We expect our interest coverage ratio will 
exceed the minimum requirement under the credit agreement as of March 31, 2012.

MICO has an agreement with the Federal Home Loan Bank ("FHLB") of Indianapolis. Through its membership, MICO 

issued debt to FHLB in exchange for cash advances in the amount of $617,371 at December 31, 2010. The interest rate on the 
advances is variable and was .50% at December 31, 2010. MICO repaid the advances during 2011.

The following table shows expected payments for our significant contractual obligations at December 31, 2011: 

(in thousands)

Net liability for unpaid losses and loss expenses of our

insurance subsidiaries

Subordinated debentures

Borrowings under line of credit

Total contractual obligations

Total

Less than 1
year

1-3 years

4-5 years

After 5
years

$ 243,015

$ 114,623

$ 106,388

$

9,958

$

12,046

20,465

54,500

—

—

—

54,500

—

—

20,465

—

$ 317,980

$ 114,623

$ 160,888

$

9,958

$

32,511

We estimate the timing of the amounts for the net liability for unpaid losses and loss expenses of our insurance subsidiaries 

based on historical experience and expectations of future payment patterns. We have shown the liability net of reinsurance 
recoverable on unpaid losses and loss expenses to reflect expected future cash flows related to such liability. Assumed amounts
from the underwriting pool with Donegal Mutual represent a substantial portion of our insurance subsidiaries' gross liability for
unpaid losses and loss expenses and ceded amounts to the underwriting pool represent a substantial portion of our insurance 
subsidiaries' reinsurance recoverable on unpaid losses and loss expenses. We will include future cash settlement of Atlantic 
States' assumed liability from the pool in our monthly settlements of pooled activity, wherein we net amounts ceded to and 
assumed from the pool. Although Donegal Mutual and Atlantic States do not anticipate any further changes in the pool 
participation levels in the foreseeable future, any such change would be prospective in nature and therefore would not impact 

-49-

the timing of expected payments for Atlantic States' proportionate liability for pooled losses occurring in periods prior to the
effective date of such change. 

We estimate the timing of the amounts for the subordinated debentures based on their contractual maturities. We may 
redeem the debentures at our option, at par, dates as discussed in Note 10 - Borrowings. Our subordinated debentures carry 
interest rates that vary as discussed in Note 10-Borrowings. Based upon the interest rates in effect at December 31, 2011, our 
annual interest cost associated with our subordinated debentures is approximately $896,000. For every 1% change in the three-
month LIBOR rate, the effect on our annual interest cost would be approximately $200,000. 

We estimate the timing of the amounts for the borrowings under our line of credit based on their contractual maturities as 
discussed in Note 10 - Borrowings. Our borrowings under our line of credit carry interest rates that vary as discussed in Note 
10 - Borrowings. Based upon the interest rates in effect at December 31, 2011, our annual interest cost associated with our 
borrowings under our line of credit is approximately $1.2 million. For every 1% change in the interest rate associated with our
borrowings under our line of credit, the effect on our annual interest cost would be approximately $545,000. 

Cash dividends declared to stockholders totaled $12.0 million, $11.5 million and $11.2 million in 2011, 2010 and 2009, 

respectively. There are no regulatory restrictions on our payment of dividends to our stockholders, although there are state law
restrictions on the payment of dividends from our insurance subsidiaries to us. Our insurance subsidiaries are required by law 
to maintain certain minimum surplus on a statutory basis and are subject to regulations under which payment of dividends from 
statutory surplus is restricted and may require prior approval of their domiciliary insurance regulatory authorities. Our 
insurance subsidiaries are subject to risk-based capital (“RBC”) requirements. At December 31, 2011, each of our insurance 
subsidiaries had capital substantially above the RBC requirements. In 2012, amounts available for distribution as dividends to 
us from our insurance subsidiaries without prior approval of their domiciliary insurance regulatory authorities are $17.4 million
from Atlantic States, $2.5 million from Le Mars, $3.9 million from MICO, $4.1 million from Peninsula, $0 from Sheboygan 
and $1.8 million from Southern. 

We, Donegal Mutual and DFSC have entered into a capital maintenance agreement with UCB, whereby we, Donegal 
Mutual and DFSC have agreed to make such capital contributions to UCB in the combined aggregate maximum amount that 
would not exceed $20.0 million as may be necessary from time to time to ensure that UCB has sufficient capital as 
demonstrated by UCB's maintenance of certain capital ratios. At December 31, 2011, UCB had capital ratios substantially 
above the minimum requirements under the agreement.

Investments

At December 31, 2011 and 2010, our investment portfolio of primarily investment-grade bonds, common stock, short-term 

investments and cash totaled $798.6 million and $744.9 million, respectively, representing 61.9% and 63.4%, respectively, of 
our total assets (see “Business - Investments” for more information). 

2011

December 31,

2010

2009

Percent of

Percent of

Percent of

Amount

Total

Amount

Total

Amount

Total

(dollars in thousands)

Fixed maturities:

  Total held to maturity

$

58,490

7.4%

$

64,766

8.9%

$

73,807

11.1%

  Total available for sale

Total fixed maturities

Equity securities

Investments in affiliates

Short-term investments

646,598

705,088

7,438

32,322

40,461

82.3

89.7

1.0

4.1

5.2

603,846

668,612

10,162

8,992

40,776

82.9

91.8

1.4

1.2

5.6

517,704

591,511

9,915

9,309

56,100

77.6

88.7

1.5

1.4

8.4

Total investments

$ 785,309

100.0%

$ 728,542

100.0%

$ 666,835

100.0%

The carrying value of our fixed maturity investments represented 89.8% and 91.8% of our total invested assets at 

December 31, 2011 and 2010, respectively. 

-50-

Our fixed maturity investments consisted of high-quality marketable bonds, of which 99.0% were rated at investment-
grade levels at December 31, 2011 and 2010. As we invested excess cash from operations and proceeds from maturities of fixed 
maturity investments during 2011, we decreased our holdings of tax-exempt fixed maturities to reduce the percentage of our 
total portfolio that is invested in municipal securities. 

At December 31, 2011, the net unrealized gain on available-for-sale fixed maturity investments, net of deferred taxes, 

amounted to $21.3 million, compared to $1.7 million at December 31, 2010. 

At December 31, 2011, the net unrealized gain on our equity securities, net of deferred taxes, amounted to $1.9 million, 

compared to $6.9 million at December 31, 2010. 

Impact of Inflation

Our insurance subsidiaries establish their property and casualty insurance premium rates before they know the amount of 

losses and loss settlement expenses or the extent to which inflation may impact such expenses. Consequently, our insurance 
subsidiaries attempt, in establishing rates, to anticipate the potential impact of inflation. 

Impact of New Accounting Standards

In January 2010, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) 
2010-06, “Improving Disclosures about Fair Value Measurements.” ASU 2010-06 amends Accounting Standards Codification 
(“ASC“) subtopic 820-10 by requiring new, and clarifying existing, fair value disclosures. We have included in these footnotes 
the disclosures ASU 2010-06 requires.

In October 2010, the FASB issued updated guidance to address the diversity in practice for the accounting for costs 
associated with acquiring or renewing insurance contracts. This guidance modifies the definition of acquisition costs to specify
that a cost must relate directly to the successful acquisition of a new or renewal insurance contract to qualify for deferral.  If 
application of this guidance would result in the capitalization of acquisition costs that a reporting entity had not previously
capitalized, the entity may elect not to capitalize those costs.  The updated guidance is effective for periods ending after 
December 15, 2011.  We do not expect the adoption of this guidance to have a material impact on our financial position or 
results of operations.

In May 2011, the FASB issued guidance that eliminates the concepts of in-use and in-exchange when measuring fair value 

of all financial instruments. The fair value of a financial asset should be measured on a standalone basis and cannot be 
measured as part of a group. The new guidance requires several new disclosures including the disclosure of all transfers 
between level 1 and level 2 of the fair value hierarchy and additional disclosures regarding level 3 assets. This guidance is 
effective for interim and annual periods beginning on or after December 15, 2011, and should be applied prospectively. We do 
not expect the adoption of this guidance to have a material impact on our our financial position, results of operations or cash
flows.

In June 2011, the FASB issued new guidance related to the presentation of other comprehensive income. The new guidance 
provides entities with an option to either replace the income statement with a statement of comprehensive income, which would 
display both the components of net income and comprehensive in a combined statement, or to present a separate statement of 
comprehensive income immediately following the income statement. The new guidance does not affect the components of 
other comprehensive income or the calculation of earnings per share. The new guidance is effective for fiscal years, and interim
periods within those years, beginning after December 15, 2011. The new guidance is to be applied retrospectively with early 
adoption permitted. The adoption of this new guidance in 2012 will not impact our financial position, results of operations or 
cash flows.

In September 2011, the FASB issued new guidance related to evaluating goodwill for impairment. The new guidance 
provides entities with the option to perform a qualitative assessment of whether it is more likely than not that the fair value of a 
reporting unit is less than its carrying amount before applying the quantitative two-step goodwill impairment test. If an entity
concludes that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, it would not 
be required to perform the quantitative two-step goodwill impairment test. Entities also have the option to bypass the 
assessment of qualitative factors for any reporting unit in any period and proceed directly to performing the first step of the
quantitative two-step goodwill impairment test, as was required prior to the issuance of this new guidance. An entity may begin
or resume performing the qualitative assessment in any subsequent period. The new guidance is effective for fiscal years, and 
interim periods within those years, beginning after December 15, 2011, with early adoption permitted. We adopted this new 
guidance in 2011. The adoption of this new guidance did not impact our financial position, results of operations or cash flows.

-51-

Item 7A.     Quantitative and Qualitative Disclosures About Market Risk.

We are exposed to the impact of interest rate changes, to changes in fair values of investments and to credit risk. 

In the normal course of business, we employ established policies and procedures to manage our exposure to changes in 
interest rates, fluctuations in the fair market value of our debt and equity securities and credit risk. We seek to mitigate these
risks by various actions described below. 

Interest Rate Risk

Our exposure to market risk for a change in interest rates is concentrated in our investment portfolio. We monitor this 
exposure through periodic reviews of asset and liability positions. We regularly monitor estimates of cash flows and the impact
of interest rate fluctuations relating to the investment portfolio. Generally, we do not hedge our exposure to interest rate risk
because we have the capacity to, and do, hold fixed maturity investments to maturity. 

Principal cash flows and related weighted-average interest rates by expected maturity dates for financial instruments 

sensitive to interest rates at December 31, 2011 are as follows: 

(in thousands)

Fixed maturity and short-term investments:

2012

2013

2014

2015

2016

Thereafter

Total

Fair value

Debt:

2014

Thereafter

Total

Fair value

Principal
Cash Flows

Weighted-
Average
Interest Rate

1.11%

4.61

4.29

4.10

4.28

4.24

2.25%

4.47

$

$

$

$

$

$

56,397

10,882

16,337

30,849

40,266

550,427

705,158

748,482

54,500

20,465

74,965

74,965

Actual cash flows from investments may differ from those stated as a result of calls and prepayments. 

Equity Price Risk

Our portfolio of equity securities, which we carry on our consolidated balance sheets at estimated fair value, has exposure 
to price risk, which is the risk of potential loss in estimated fair value resulting from an adverse change in prices. Our objective
is to earn competitive relative returns by investing in a diverse portfolio of high-quality, liquid securities. 

Credit Risk

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed 

maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential
loss in fair value resulting from adverse changes in the borrower's ability to repay the debt. We manage this risk by performing
an analysis of prospective investments and through regular reviews of our portfolio by our investment staff. We also limit the 
amount of our total investment portfolio that we invest in any one security. 

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies 
located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to the insured,

-52-

although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom they extend credit
in the normal course of business. 

Because the pooling agreement does not relieve Atlantic States of primary liability as the originating insurer, Atlantic 

States is subject to a concentration of credit risk arising from business ceded to Donegal Mutual. Our insurance subsidiaries 
maintain reinsurance agreements with Donegal Mutual and with a number of other major unaffiliated authorized reinsurers. 

Through November 30, 2010, MICO and West Bend were parties to quota-share reinsurance agreements whereby MICO 

ceded 75%  of its business to West Bend. MICO and West Bend agreed to terminate the reinsurance agreement in effect at  
November 30, 2010 on a run-off basis. West Bend's obligations related to all past reinsurance agreements with MICO remain in 
effect for all policies effective prior to December 1, 2010. West Bend and MICO entered into a trust agreement on December 1, 
2010. Under the terms of the trust agreement, West Bend placed into trust, for the sole benefit of MICO, assets with a fair value
equal to the amount of unearned premiums and unpaid losses and loss expenses, reduced by any net premium balances not yet 
paid by MICO, that West Bend had assumed pursuant to such reinsurance agreements at November 30, 2010. The amount of 
assets required to be held in trust is adjustable monthly based upon the remaining net obligations of West Bend. West Bend may 
terminate the trust agreement on the earlier of December 1, 2020 or the date when the obligations of West Bend are equal to or 
less than $5.0 million. West Bend's net obligations under the reinsurance agreements were approximately $37.9 million, and the 
fair value of assets held in trust was approximately $43.0 million. 

-53-

Item 8.     Financial Statements and Supplementary Data.

Consolidated Balance Sheets

Consolidated Statements of Income and Comprehensive Income

Consolidated Statements of Stockholders' Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm - Consolidated Financial Statements

55

56

57

58

59

91

-54-

Donegal Group Inc.
Consolidated Balance Sheets

December 31,

2011

2010

Assets
Investments

Fixed maturities

Held to maturity, at amortized cost (fair value $61,422,347 and $67,808,721 ). . . . . . .
Available for sale, at fair value (amortized cost $614,298,854 and $601,302,986) . . . .
Equity securities, available for sale, at fair value (cost $7,238,803 and $2,503,565). . . . .
Investments in affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Short-term investments, at cost, which approximates fair value . . . . . . . . . . . . . . . . . . . .
Total investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Premiums receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax asset, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable - securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal income taxes recoverable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

58,489,619
646,598,178
7,437,538
32,322,246
40,461,410
785,308,991
13,245,378
6,713,038
104,715,327
209,823,907
36,424,955
9,919,720
106,450,018
6,154,383
1,507,500
2,661,808
5,625,354
958,010
1,285,089
$ 1,290,793,478

$

64,766,429
603,846,201
10,161,614
8,991,577
40,775,993
728,541,814
16,342,212
7,365,171
96,467,949
173,836,746
34,445,579
11,988,169
89,365,771
7,069,086
428,983
948,325
5,493,316
958,010
1,368,392
$ 1,174,619,523

Liabilities and Stockholders' Equity
Liabilities

Losses and loss expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance balances payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Borrowings under line of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends declared to stockholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subordinated debentures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payable for the purchase of MICO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Due to affiliate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drafts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 442,407,615
336,937,261
20,956,549
20,039,339
54,500,000
2,996,076
20,465,000
—
5,386,391
1,548,953
2,104,702
907,341,886

$ 383,318,672
297,272,161
21,287,406
19,140,322
35,617,371
2,870,955
20,465,000
7,207,471
2,926,104
1,304,779
3,106,472
794,516,713

Stockholders' Equity

Preferred stock, $1.00 par value, authorized 2,000,000 shares; none issued . . . . . . . . . . .
Class A common stock, $.01 par value, authorized 30,000,000 shares, issued

20,752,999 and 20,656,527 shares and outstanding 19,971,441 and 19,994,226 shares
Class B common stock, $.01 par value, authorized 10,000,000 shares, issued 5,649,240
shares and outstanding 5,576,775 shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treasury stock, at cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities and stockholders' equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—

—

207,530

206,566

56,492
170,836,943
23,533,447
199,604,700
(10,787,520)
383,451,592
$ 1,290,793,478

56,492
167,093,504
8,561,086
213,435,095
(9,249,933)
380,102,810
$ 1,174,619,523

See accompanying notes to consolidated financial statements. 

-55-

Donegal Group Inc.
Consolidated Statements of Income and Comprehensive Income

Years Ended December 31,
2010

2009

2011

Statements of Income

Revenues

Net premiums earned (includes affiliated reinsurance of $130,555,613,

$134,823,098 and $128,747,699 - see note 3). . . . . . . . . . . . . . . . . . . . . .
Investment income, net of investment expenses . . . . . . . . . . . . . . . . . . . . . .
Installment payment fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net realized investment gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity in earnings (loss) of DFSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 431,470,184

$ 378,030,129

$ 355,025,477

20,858,179

19,949,714

20,630,583

7,427,509

5,519,287

5,205,109

957,353

922,937

12,281,267

2,023,127

475,017,619

4,395,720
(268,341)
408,549,446

921,583

4,479,558

471,097

386,733,407

Expenses

Net losses and loss expenses (includes affiliated reinsurance of

$87,950,502, $81,539,930 and $68,712,989 - see note 3). . . . . . . . . . . . .
Amortization of deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . .
Other underwriting expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Policyholder dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

340,502,777
68,571,000

274,308,858
66,354,000

250,835,396
60,292,000

66,923,764

54,564,500

50,843,464

1,240,079

2,126,784

2,392,528

619,158

799,578

2,059,203

848,882

1,746,509

1,490,467

481,756,932

398,705,297

366,056,718

(Loss) income before income tax (benefit) expense. . . . . . . . . . . . . . . . . . . . .
Income tax (benefit) expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(6,739,313)
(7,192,266)

9,844,149
(1,623,030)

20,676,689

1,846,611

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

452,953

$ 11,467,179

$ 18,830,078

Basic earnings per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted earnings per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Statements of Comprehensive Income
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other comprehensive income (loss),  net of tax

Unrealized  gains (losses) on securities:

Unrealized holding gain (loss) arising during the period, net of income

tax (benefit) of $12,237,669, ($1,976,358) and $8,680,941 . . . . . . . . .

Reclassification adjustment for gains included in net income, net of

income tax of $4,175,631, $1,494,545 and $1,523,050. . . . . . . . . . . . .
Other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

$

0.02

0.01

0.02

0.01

$

$

$

$

0.46

0.41

0.46

0.41

$

$

$

$

0.76

0.68

0.76

0.68

452,953

$ 11,467,179

$ 18,830,078

23,077,997

(3,544,783)

16,249,716

(8,105,636)
14,972,361

$ 15,425,314

$

(2,901,175)
(6,445,958)
5,021,221

(2,956,508)
13,293,208

$ 32,123,286

See accompanying notes to consolidated financial statements. 

-56-

Donegal Group Inc.
Consolidated Statements of Stockholders' Equity

Common Stock

Class A
Shares

Class B
Shares

Class A
Amount

Class B
Amount

Additional
Paid-In
Capital

Accumulated
Other
Comprehensive
Income

Retained
Earnings

Treasury
Stock

Total
Stockholders'
Equity

Balance, January 1,

2009 . . . . . . . . . . . . . .

20,494,764

5,649,240

$ 204,948

$

56,492

$ 163,136,938

$

1,713,836

$207,182,253

$ (8,710,602)

$363,583,865

Issuance of common

stock (stock
compensation plans) .

Net income . . . . . . . . . . .

Cash dividends . . . . . . . .

Grant of stock options . .

Purchase of treasury

stock. . . . . . . . . . . . . .

Other comprehensive

income . . . . . . . . . . . .

Balance, December 31,

75,166

752

1,385,285

62,991

18,830,078

(11,193,845)

(62,991)

1,386,037

18,830,078

(11,193,845)

—

(393,644)

(393,644)

13,293,208

13,293,208

2009 . . . . . . . . . . . . . .

20,569,930

5,649,240

$ 205,700

$

56,492

$ 164,585,214

$ 15,007,044

$214,755,495

$ (9,104,246)

$385,505,699

Issuance of common

stock (stock
compensation plans) .

Net income . . . . . . . . . . .

Cash dividends . . . . . . . .

Grant of stock options . .

Purchase of treasury

stock. . . . . . . . . . . . . .

Other comprehensive

loss. . . . . . . . . . . . . . .

Balance, December 31,

86,597

866

1,198,556

1,309,734

11,467,179

(11,477,845)

(1,309,734)

1,199,422

11,467,179

(11,477,845)

—

(145,687)

(145,687)

(6,445,958)

(6,445,958)

2010 . . . . . . . . . . . . . .

20,656,527

5,649,240

$ 206,566

$

56,492

$ 167,093,504

$

8,561,086

$213,435,095

$ (9,249,933)

$380,102,810

Issuance of common

stock (stock
compensation plans) .

Net income . . . . . . . . . . .

Cash dividends . . . . . . . .

Grant of stock options . .

Purchase of treasury

stock. . . . . . . . . . . . . .

Other comprehensive

income . . . . . . . . . . . .

Balance, December 31,

96,472

964

1,459,579

2,283,860

452,953

(11,999,488)

(2,283,860)

1,460,543

452,953

(11,999,488)

—

(1,537,587)

(1,537,587)

14,972,361

14,972,361

2011 . . . . . . . . . . . . . .

20,752,999

5,649,240

$ 207,530

$

56,492

$ 170,836,943

$ 23,533,447

$199,604,700

$(10,787,520)

$383,451,592

See accompanying notes to consolidated financial statements. 

-57-

Donegal Group Inc.
Consolidated Statements of Cash Flows

Cash Flows from Operating Activities:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjustments to reconcile net income to net cash provided by operating

activities:
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net realized investment gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity (income) loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in Assets and Liabilities:

Years Ended December 31,
2010

2009

2011

$

452,953

$ 11,467,179

$ 18,830,078

4,106,561
(12,281,267)
(2,023,127)

3,143,767
(4,395,720)
268,341

2,552,186
(4,479,558)
(471,097)

Losses and loss expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned premiums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Premiums receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amounts due to/from affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance balances payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . .

59,088,943
39,665,100
(330,857)
(8,247,378)
(1,979,376)
(5,922,491)
(35,987,161)
652,133
2,460,287
899,017
(17,084,247)
(1,713,483)
(674,296)
20,628,358
21,081,311

14,904,770
21,762,781
718,956
(7,478,337)
(1,601,400)
(2,380,430)
(5,348,447)
(489,244)
(887,190)
(320,278)
(8,270,621)
(368,145)
1,278,821
10,537,624
22,004,803

23,789,568
12,807,490
(3,571,059)
(5,849,751)
(3,302,898)
(1,250,187)
(4,717,038)
452,796
665,237
994,610
(4,604,241)
1,927,881
323,491
15,267,430
34,097,508

Cash Flows from Investing Activities:

Purchase of fixed maturities:

Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase of equity securities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sale of fixed maturities

(189,111,596)
(23,857,802)

(195,198,227)
(59,191,998)

(158,409,231)
(39,163,607)

Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

122,873,102

72,092,788

62,668,210

Maturity of fixed maturities:

Held to maturity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sale of equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments to Sheboygan policyholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase of MICO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net increase in investment in affiliates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net purchase of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net sales of short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5,888,236
53,763,701
27,036,422
—
(7,207,471)
(20,570,000)
(238,538)
314,583
(31,109,363)

8,649,275
80,116,222
70,029,195
—
(35,088,228)
—
(651,160)
16,052,089
(43,190,044)

25,617,925
48,363,915
39,638,895
(6,526,527)
—
(100,000)
(941,020)
15,852,054
(12,999,386)

Cash Flows from Financing Activities:

Issuance of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase of treasury stock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments on line of credit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Borrowings under line of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by financing activities . . . . . . . . . . . . . . . . . . . . . . . . . .

1,460,543
(11,874,367)
(1,537,587)
(3,617,371)
22,500,000
6,931,218

1,199,422
(11,405,268)
(145,687)
—
34,955,088
24,603,555

1,386,037
(10,997,571)
(393,644)
—
—
(10,005,178)

Net (decrease) increase in cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(3,096,834)
16,342,212
$ 13,245,378

3,418,314
12,923,898
$ 16,342,212

11,092,944
1,830,954
$ 12,923,898

See accompanying notes to consolidated financial statements. 
-58-

Donegal Group Inc.
Notes to Consolidated Financial Statements

1 - Summary of Significant Accounting Policies

Organization and Business

Donegal Mutual Insurance Company (”Donegal Mutual”) organized us as an insurance holding company on August 26, 1986. 
Our  insurance  subsidiaries, Atlantic States  Insurance  Company  (“Atlantic  States”),  Southern  Insurance  Company  of Virginia 
(“Southern”), Le Mars Insurance Company (“Le Mars”), the Peninsula Insurance Group (“Peninsula”), which consists of Peninsula 
Indemnity Company and The Peninsula Insurance Company, Sheboygan Falls Insurance Company (“Sheboygan”) and Michigan 
Insurance Company (“MICO”), write personal and commercial lines of property and casualty coverages exclusively through a 
network of independent insurance agents in certain Mid-Atlantic, Midwestern, New England and Southern states. We acquired 
MICO on December 1, 2010, and we have included MICO's results of operations in our consolidated results of operations since 
that date. We have three operating segments: our investment function, our personal lines of insurance and our commercial lines 
of insurance. The personal lines products of our insurance subsidiaries consist primarily of homeowners and private passenger 
automobile policies. The commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, 
commercial multi-peril and workers' compensation policies. We also own 48.2% of the outstanding stock of Donegal Financial 
Services Corporation (“DFSC”), a thrift holding company that owns Union Community Bank FSB (“UCB”). Donegal Mutual 
owns the remaining 51.8% of the outstanding stock of DFSC.

At December 31, 2011, Donegal Mutual held approximately 39% of our outstanding Class A common stock and 
approximately 75% of our outstanding Class B common stock, which provide Donegal Mutual with 66% of the total voting 
power of our common stock. Our insurance subsidiaries and Donegal Mutual have interrelated operations. While each company 
maintains its separate corporate existence, our insurance subsidiaries and Donegal Mutual conduct business together as the 
Donegal Insurance Group. As such, Donegal Mutual and our insurance subsidiaries share the same business philosophy, the 
same management, the same employees and the same facilities and offer the same types of insurance products. 

Atlantic States, our largest subsidiary, participates in a pooling agreement with Donegal Mutual. Under the pooling 
agreement, the two companies pool their insurance business and each company receives an allocated percentage of the pooled 
business. Atlantic States has an 80% share of the results of the pooled business, and Donegal Mutual has a 20% share of the 
results of the pooled business. The risk profiles of the business Atlantic States and Donegal Mutual write have historically been,
and continue to be, substantially similar. 

The same executive management and underwriting personnel administer products, classes of business underwritten, 
pricing practices and underwriting standards of Donegal Mutual and our insurance subsidiaries. In addition, as the Donegal 
Insurance Group, Donegal Mutual and our insurance subsidiaries share a combined business plan to achieve market penetration 
and underwriting profitability objectives. The products our insurance subsidiaries and Donegal Mutual market are generally 
complementary, thereby allowing the Donegal Insurance Group to offer a broader range of products to a given market and to 
expand the Donegal Insurance Group's ability to service an entire personal lines or commercial lines account. Distinctions 
within the products of Donegal Mutual and our insurance subsidiaries generally relate to specific risk profiles targeted within
similar classes of business, such as preferred tier versus standard tier products, but we do not allocate all of the standard risk
gradients to one company. Therefore, the underwriting profitability of the business the individual companies write directly will
vary. However, as the risk characteristics of all business Donegal Mutual and Atlantic States write directly are homogenized 
within the underwriting pool, Donegal Mutual and Atlantic States share the underwriting results in proportion to their 
respective participation in the pool. Pooled business represents the predominant percentage of the net underwriting activity of
both Donegal Mutual and Atlantic States. We refer to Note 3 - Transactions with Affiliates for more information regarding the 
pooling agreement.

In October 2009, Donegal Mutual consummated an affiliation with Southern Mutual Insurance Company (“Southern 

Mutual”), pursuant to which Donegal Mutual purchased a surplus note of Southern Mutual in the principal amount of 
$2.5 million, Donegal Mutual designees became a majority of the members of Southern Mutual's board of directors and 
Donegal Mutual agreed to provide quota-share reinsurance to Southern Mutual for 100% of its business. Effective October 31, 
2009, Donegal Mutual began to include business assumed from Southern Mutual in its pooling agreement with Atlantic States. 
Southern Mutual writes primarily personal lines of insurance in Georgia and South Carolina and had direct written premiums of 
approximately $13.9 million and $12.8 million in 2011 and 2010, respectively. Pursuant to applicable accounting standards, 
Southern Mutual is a variable interest entity, of which we are not the primary beneficiary. 

-59-

In December 2010, we acquired MICO, which had been a majority-owned subsidiary of West Bend Mutual Insurance 
Company (“West Bend”) for $42.3 million in cash. MICO writes various lines of property and casualty insurance and had 
direct written premiums of $108.0 million and $105.4 million in 2011 and 2010, respectively. MICO had net written premiums 
of $27.1 million in each of 2011 and 2010. Effective on December 1, 2010, MICO entered into a 50% quota-share agreement 
with third-party reinsurers and a 25% quota-share reinsurance agreement with Donegal Mutual to replace the 75% quota-share 
reinsurance agreement MICO maintained with West Bend through November 30, 2010.

In May 2011, DFSC merged with Union National Financial Corporation (“UNNF”), with DFSC as the surviving company 
in the merger. Under the merger agreement, Province Bank FSB, which DFSC owned, and Union National Community Bank, 
which UNNF owned, also merged and began doing business as UCB. Donegal Mutual contributed $22.1 million and we 
contributed $20.6 million to DFSC as additional capital to facilitate the mergers. We use the equity method of accounting for 
our investment in DFSC. Under the equity method, we record our investment at cost, with adjustments for our share of DFSC's 
earnings and losses as well as changes in DFSC's equity due to unrealized gains and losses. 

Basis of Consolidation

Our consolidated financial statements, which we have prepared in accordance with accounting principles generally 

accepted in the United States of America, include our accounts and those of our wholly owned subsidiaries. We have eliminated 
all significant inter-company accounts and transactions in consolidation. The terms “we,” “us,” “our” or the “Company” as 
used herein refer to the consolidated entity. 

Use of Estimates

In preparing our consolidated financial statements, our management makes estimates and assumptions that affect the 
reported amounts of assets and liabilities at the date of the balance sheet and revenues and expenses for the period. Actual 
results could differ significantly from those estimates. 

We make estimates and assumptions that can have a significant effect on amounts and disclosures we report in our 
consolidated financial statements. The most significant estimates relate to our insurance subsidiaries' reserves for property and
casualty insurance unpaid losses and loss expenses, valuation of investments and determination of other-than-temporary 
impairment and our insurance subsidiaries' policy acquisition costs. While we believe our estimates and the estimates of our 
insurance subsidiaries are appropriate, the ultimate amounts may differ from the estimates provided. We regularly review our 
methods for making these estimates as well as the continuing appropriateness of the estimated amounts, and we reflect any 
adjustment we consider necessary in our current results of operations. 

Reclassification

We have reclassified certain amounts in 2011 as reported in our Consolidated Statements of Income to conform to the 

current year presentation. 

Investments

We classify our debt and equity securities into the following categories: 

Held to Maturity - Debt securities that we have the positive intent and ability to hold to maturity; reported at amortized 
cost.

Available for Sale - Debt and equity securities not classified as held to maturity; reported at fair value, with unrealized 
gains and losses excluded from income and reported as a separate component of stockholders' equity (net of tax 
effects). 

Short-term investments carried at amortized cost, which approximates fair value. 

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the 

value of our investments. For equity securities, we write down the investment to its fair value and we reflect the amount of the
write-down as a realized loss in our results of operations when we consider the decline in value of an individual investment to
be other than temporary. We individually monitor all of our investments for other-than-temporary declines in value. Generally, 
we assume there has been an other-than-temporary decline in value if an individual equity security has depreciated in value by 
more than 20% of original cost and has been in such an unrealized loss position for more than six months. Effective April 1, 

-60-

2009, we adopted new accounting guidance related to the accounting for and presentation of impairment losses on debt 
securities. With respect to a debt security that is in an unrealized loss position, we first assess if we intend to sell the debt
security. If we determine we intend to sell the debt security, we recognize the impairment loss in our results of operations. If we 
do not intend to sell the debt security, we determine whether it is more likely than not that we will be required to sell the 
security prior to recovery. If we determine it is more likely than not that we will be required to sell the debt security prior to 
recovery, we recognize an impairment loss in our results of operations. If we determine it is more likely than not that we will
not be required to sell the debt security prior to recovery, we then evaluate whether a credit loss has occurred. We determine 
whether a credit loss has occurred by comparing the amortized cost of the debt security to the present value of the cash flows 
we expect to collect. If we expect a cash flow shortfall, we consider that a credit loss has occurred. If we determine that a credit
loss has occurred, we consider the impairment to be other than temporary. We then recognize the amount of the impairment loss 
related to the credit loss in our results of operations, and we recognize the remaining portion of the impairment loss in our other
comprehensive income, net of applicable taxes. In addition, we may write down securities in an unrealized loss position based 
on a number of other factors, including when the fair value of an investment is significantly below its cost, when the financial
condition of the issuer of a security has deteriorated, the occurrence of industry, company or geographic events that have 
negatively impacted the value of a security and rating agency downgrades. 

We amortize premiums and discounts on debt securities over the life of the security as an adjustment to yield using the 

effective interest method. We compute realized investment gains and losses using the specific identification method. 

We amortize premiums and discounts for mortgage-backed debt securities using anticipated prepayments. 

We account for investments in affiliates using the equity method of accounting. Under the equity method, we record our 
investment at cost, with adjustments for our share of the affiliate's earnings and losses as well as changes in the affiliate's equity 
due to unrealized gains and losses. 

Fair Values of Financial Instruments

We use the following methods and assumptions in estimating our fair value disclosures:

Investments - We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value. 

The estimated fair value of a security may differ from the amount that could be realized if we sold the security in a forced 
transaction. In addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing
the potential that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize 
nationally recognized independent pricing services to estimate fair values for our fixed maturity and equity investments. We 
generally obtain one price per security. The pricing services utilize market quotations for fixed maturity and equity securities
that have quoted prices in active markets. For fixed maturity securities that generally do not trade on a daily basis, the pricing
services prepare estimates of fair value measurements based predominantly on observable market inputs. The pricing services 
do not use broker quotes in determining the fair values of our investments. Our investment personnel review the estimates of 
fair value the pricing services provide to determine if the estimates obtained are representative of fair values based upon their
general knowledge of the market, their research findings related to unusual fluctuations in value and their comparison of such 
values to execution prices for similar securities. Our investment personnel monitor the market and are familiar with current 
trading ranges for similar securities and pricing of specific investments. Our investment personnel review all pricing estimates
that we receive from the pricing services against their expectations with respect to pricing based on fair market curves, security
ratings, coupon rates, security type and recent trading activity.  Our investment personnel review documentation with respect to
the pricing services'  pricing methodology that they obtain periodically to determine if the primary pricing sources, market 
inputs and pricing frequency for various security types are reasonable. We refer to Note 6 - Fair Value Measurements for more 
information regarding our methods and assumptions in estimating fair values. 

Cash and Short-Term Investments - The carrying amounts reported in the balance sheet for these instruments 
approximate their fair values. 

Premiums and Reinsurance Receivables and Payables - The carrying amounts reported in the balance sheet for these 
instruments related to premiums and paid losses and loss expenses approximate their fair values. 

Subordinated Debentures - The carrying amounts reported in the balance sheet for these instruments approximate their 
fair values. 

-61-

Revenue Recognition

Our insurance subsidiaries recognize insurance premiums as income over the terms of the policies they issue. Our 
insurance subsidiaries calculate unearned premiums on a daily pro-rata basis. We recorded an unearned premium liability for 
the fair value of the net unexpired portion of the insurance contracts we acquired in connection with our acquisition of MICO. 
We recognized this unearned premium liability as income over the terms of MICO's policies. 

Policy Acquisition Costs

We defer our insurance subsidiaries' policy acquisition costs, consisting primarily of commissions, premium taxes and 

certain other underwriting costs, reduced by ceding commissions, that vary with and relate directly to the production of 
business. We amortize these deferred policy acquisition costs over the period in which our insurance subsidiaries earn the 
premiums. The method we follow in computing deferred policy acquisition costs limits the amount of such deferred costs to 
their estimated realizable value, which gives effect to the premium to be earned, related investment income, losses and loss 
expenses and certain other costs we expect to incur as our insurance subsidiaries earn the premium. Estimates in the calculation
of policy acquisition costs have not shown material variability because of uncertainties in applying accounting principles or as
a result of sensitivities to changes in key assumptions. 

Property and Equipment

We report property and equipment at depreciated cost that we compute using the straight-line method based upon estimated 

useful lives of the assets. 

Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with 
respect to policyholder claims based on facts and circumstances then known. At the time of establishing its estimates, an insurer
recognizes that its ultimate liability for losses and loss expenses will exceed or be less than such estimates. Our insurance 
subsidiaries base their estimates of liabilities for losses and loss expenses on assumptions as to future loss trends and expected
claims severity, judicial theories of liability and other factors. However, during the loss adjustment period, our insurance 
subsidiaries may learn additional facts regarding certain claims, and consequently, it often becomes necessary for our insurance
subsidiaries to refine and adjust their estimates of liability. We reflect any adjustments to our insurance subsidiaries' liabilities
for losses and loss expenses in our operating results in the period in which our insurance subsidiaries record the changes in 
estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 
and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss their policyholder incurred. Our 
insurance subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries closely monitor their liabilities and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses. 

We recorded a liability for the fair value of the net loss and loss expense reserves we assumed in connection with our 
acquisition of MICO. We incorporated various factors in determining the fair value of these reserve estimates, including the 
guarantee against any deficiency in excess of $1.0 million discussed in Note 4-Business Combinations. 

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries' external environment and, to a lesser extent, assumptions as to our insurance subsidiaries' internal operations. For
example, our insurance subsidiaries have experienced a decrease in claims frequency on workers' compensation claims during 
the past several years while claims severity has gradually increased. These trend changes give rise to greater uncertainty as to
the pattern of future loss settlements on workers' compensation claims. Related uncertainties regarding future trends include the
cost of medical technologies and procedures and changes in the utilization of medical procedures. Assumptions related to our 
insurance subsidiaries' external environment include the absence of significant changes in tort law and the legal environment 
that increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate
of loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in

-62-

the recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business
and consistency in reinsurance coverage and collectibility of reinsured losses, among other items. To the extent our insurance 
subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries attempt to 
make appropriate adjustments for such changes in their reserves. Accordingly, our insurance subsidiaries' ultimate liability for
unpaid losses and loss expenses will likely differ from the amount recorded.

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they 
underwrite. Our insurance subsidiaries' personal lines products include standard and preferred risks in private passenger 
automobile and homeowners lines. Our insurance subsidiaries commercial lines products primarily include mercantile risks, 
business offices, wholesalers, service providers and artisan risks, avoiding industrial and manufacturing exposures. Our 
insurance subsidiaries have limited exposure to asbestos and other environmental liabilities. Our insurance subsidiaries write no
medical malpractice or other professional liability risks. 

Income Taxes

We currently file a consolidated federal income tax return. 

We account for income taxes using the asset and liability method. The objective of the asset and liability method is to 
establish deferred tax assets and liabilities for the temporary differences between the financial reporting basis and the tax basis
of our assets and liabilities at enacted tax rates expected to be in effect when we realize or settle such amounts. 

Credit Risk

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed 

maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential
loss in fair value resulting from adverse changes in the borrower's ability to repay the debt. We manage this risk by performing
an analysis of prospective investments and through regular reviews of our portfolio by our investment staff. We also limit the 
amount of our total investment portfolio that we invest in any one security. 

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies 
located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to the insured,
although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom they extend credit
in the normal course of business. 

Our insurance subsidiaries have reinsurance agreements with Donegal Mutual and with a number of other major 

unaffiliated authorized reinsurers. 

Reinsurance Accounting and Reporting

Our insurance subsidiaries rely upon reinsurance agreements to limit their maximum net loss from large single risks or 

risks in concentrated areas and to increase their capacity to write insurance. Reinsurance does not relieve our insurance 
subsidiaries from liability to their respective policyholders. To the extent that a reinsurer cannot pay losses for which it is liable 
under the terms of a reinsurance agreement, our insurance subsidiaries retain continued liability for such losses. However, in an
effort to reduce the risk of non-payment, our insurance subsidiaries require all of their reinsurers to have an A.M. Best rating of 
A- or better or, with respect to foreign reinsurers, to have a financial condition that, in the opinion of management, is equivalent
to a company with an A.M. Best rating of A- or better. We refer to Note 11 - Reinsurance for more information regarding our 
reinsurance agreements. 

Stock-Based Compensation

We measure all share-based payments to employees, including grants of stock options, using a fair-value-based method and 

record such expense in our results of operations. In determining the expense we record for stock options granted to directors 
and employees of our subsidiaries and affiliates other than Donegal Mutual, we estimate the fair value of each option award on 
the date of grant using the Black-Scholes option pricing model. The significant assumptions we utilize in applying the Black-
Scholes option pricing model are the risk-free interest rate, expected term, dividend yield and expected volatility. 

We did not realize any tax benefits upon the exercise of stock options in 2011, 2010 or 2009. 

-63-

Earnings per Share

We calculate basic earnings per share by dividing net income by the weighted-average number of common shares 
outstanding for the period. Diluted earnings per share reflects the dilution that could occur if securities or other contracts to
issue common stock were exercised or converted into common stock.

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our 
Class A common stock is entitled to cash dividends that are at least 10% higher than those declared and paid on our Class B 
common stock. Accordingly, we use the two-class method for the computation of earnings per common share. The two-class 
method is an earnings allocation formula that determines earnings per share separately for each class of common stock based 
on dividends declared and an allocation of remaining undistributed earnings using a participation percentage that reflects the 
dividend rights of each class.

Goodwill and Other Intangible Assets

Goodwill represents the excess of the purchase price over the underlying fair value of acquired entities. When completing 

acquisitions, we seek to also identify separately identifiable intangible assets that we have acquired. We assess goodwill and 
intangible assets with an indefinite useful life for impairment annually. We also assess goodwill and other intangible assets for
impairment upon the occurrence of certain events. In making our assessment, we consider a number of factors including 
operating results, business plans, economic projections, anticipated future cash flows and current market data. Inherent 
uncertainties exist with respect to these factors and to our judgment in applying them when we make our assessment. 
Impairment of goodwill and other intangible assets could result from changes in economic and operating conditions in future 
periods.

2 - Impact of New Accounting Standards

In January 2010, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) 
2010-06, “Improving Disclosures about Fair Value Measurements.” ASU 2010-06 amends Accounting Standards Codification 
(“ASC“) subtopic 820-10 by requiring new, and clarifying existing, fair value disclosures. We have included in these footnotes 
the disclosures ASU 2010-06 requires.

In October 2010, the FASB issued updated guidance to address the diversity in practice for the accounting for costs 
associated with acquiring or renewing insurance contracts. This guidance modifies the definition of acquisition costs to specify
that a cost must relate directly to the successful acquisition of a new or renewal insurance contract to qualify for deferral.  If 
application of this guidance would result in the capitalization of acquisition costs that a reporting entity had not previously
capitalized, the entity may elect not to capitalize those costs.  The updated guidance is effective for periods ending after 
December 15, 2011.  We do not expect the adoption of this guidance to have a material impact on our financial position or 
results of operations.

In May 2011, the FASB issued new guidance that eliminates the concepts of in-use and in-exchange when measuring the 

fair value of all financial instruments. The new guidance requires entities to measure the fair value of a financial asset on a
stand-alone basis and not as part of a group. The new guidance requires several new disclosures including the disclosure of all
transfers between Level 1 and Level 2 of the fair value hierarchy and additional disclosures regarding Level 3 assets. The 
guidance is effective for interim and annual periods beginning on or after December 15, 2011. The new guidance is to be 
applied prospectively. The adoption of this new guidance in 2012 will not impact our financial position, results of operations or
cash flows. 

In June 2011, the FASB issued new guidance related to the presentation of other comprehensive income. The new guidance 
provides entities with an option to either replace the income statement with a statement of comprehensive income, which would 
display both the components of net income and comprehensive in a combined statement, or to present a separate statement of 
comprehensive income immediately following the income statement. The new guidance does not affect the components of 
other comprehensive income or the calculation of earnings per share. The new guidance is effective for fiscal years, and interim
periods within those years, beginning after December 15, 2011. The new guidance is to be applied retrospectively with early 
adoption permitted. The adoption of this new guidance in 2012 will not impact our financial position, results of operations or 
cash flows.

In September 2011, the FASB issued new guidance related to evaluating goodwill for impairment. The new guidance 
provides entities with the option to perform a qualitative assessment of whether it is more likely than not that the fair value of a 
reporting unit is less than its carrying amount before applying the quantitative two-step goodwill impairment test. If an entity
concludes that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, it would not 
be required to perform the quantitative two-step goodwill impairment test. Entities also have the option to bypass the 

-64-

assessment of qualitative factors for any reporting unit in any period and proceed directly to performing the first step of the
quantitative two-step goodwill impairment test, as was required prior to the issuance of this new guidance. An entity may begin
or resume performing the qualitative assessment in any subsequent period. The new guidance is effective for fiscal years, and 
interim periods within those years, beginning after December 15, 2011, with early adoption permitted. We adopted this new 
guidance in 2011. The adoption of this new guidance did not impact our financial position, results of operations or cash flows.

3 - Transactions with Affiliates

Our insurance subsidiaries conduct business and have various agreements with Donegal Mutual that we describe in the 

following subparagraphs: 

a. Reinsurance Pooling and Other Reinsurance Arrangements

Atlantic States, our largest subsidiary, and Donegal Mutual have a pooling agreement under which both companies 
contribute all of their direct written business to the pool and receive an allocated percentage of their combined underwriting 
results, excluding certain reinsurance Donegal Mutual assumes from our insurance subsidiaries. From July 1, 2000 through 
February 29, 2008, Atlantic States had a 70% share of the results of the pool, and Donegal Mutual had a 30% share of the 
results of the pool. Effective March 1, 2008, Donegal Mutual and Atlantic States amended the pooling agreement to increase 
Atlantic States' share of the pooled business to 80%. The intent of the pooling agreement is to produce more uniform and stable
underwriting results from year to year for each pool participant than they would experience individually and to spread the risk
of loss between the participants based on each participant's relative amount of surplus and relative access to capital. Each 
participant in the pool has at its disposal the capacity of the entire pool, rather than being limited to policy exposures of a size 
commensurate with its own capital and surplus. 

The following amounts represent reinsurance Atlantic States ceded to the pool during 2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2011
$ 118,812,725

2010
$ 105,376,068

2009
$ 96,502,445

97,130,846

64,214,378

77,312,645

81,203,625

57,783,435

65,028,781

68,248,082

52,199,831

55,396,390

The following amounts represent reinsurance Atlantic States assumed from the pool during 2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Unearned premiums

Liability for losses and loss expenses

2011
$ 266,687,610

2010
$ 238,308,846

2009
$ 223,223,583

206,907,170

160,256,348

138,058,878

141,880,039

125,322,884

117,044,000

156,941,512

134,580,026

131,247,578

Donegal Mutual and Southern have a quota-share reinsurance agreement whereby Southern assumes 100% of the 
premiums and losses related to personal lines products Donegal Mutual offers in Virginia through the use of its automated 
policy quoting and issuance system. Donegal Mutual and Le Mars have a quota-share reinsurance agreement whereby Le Mars 
assumes 100% of the premiums and losses related to certain products Donegal Mutual offers in certain Midwest states, which 
provide the availability of complementary products to Le Mars' commercial accounts. The following amounts represent 
reinsurance Southern and Le Mars assumed from Donegal Mutual pursuant to the quota-share reinsurance agreements during 
2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Unearned premiums

Liability for losses and loss expenses

2011
$ 17,757,409

2010
$ 14,516,901

2009
$ 12,856,983

14,983,405

10,225,922

7,770,053

12,600,094

10,987,391

8,124,069

7,316,879

6,998,285

4,868,486

-65-

Donegal Mutual and MICO have a quota-share reinsurance agreement whereby Donegal Mutual assumes 25% of the 

premiums and losses related to the business of MICO. Donegal Mutual and Peninsula have a quota-share reinsurance 
agreement whereby Donegal Mutual assumes 100% of the premiums and losses related to the workers' compensation product 
line of Peninsula in certain states. The business Donegal Mutual assumes becomes part of the pooling agreement between 
Donegal Mutual and Atlantic States. 

The following amounts represent reinsurance ceded to Donegal Mutual pursuant to these quota-share reinsurance 

agreements during 2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2011
$ 22,123,229

$

16,038,590

14,181,338

11,868,641

$

2010
4,516,313

3,463,112

4,590,424

4,006,231

2009
2,515,075

2,342,895

1,855,076

1,980,626

Atlantic States, Southern and Le Mars each have a catastrophe reinsurance agreement with Donegal Mutual that provides 

coverage under any one catastrophic occurrence above a set retention ($2,000,000, $1,500,000 and $500,000 for Atlantic 
States, Southern and Le Mars, respectively) up to $5,000,000, with a combined retention of $3,000,000 for a catastrophe 
involving a combination of these subsidiaries. Our insurance subsidiaries recover losses in excess of $5,000,000 for any one 
catastrophe occurrence under catastrophe reinsurance agreements with unaffiliated reinsurers. Donegal Mutual and Southern 
have an excess of loss reinsurance agreement in which Donegal Mutual assumes up to $350,000 of losses in excess of 
$400,000. In 2009, Donegal Mutual and Sheboygan had an excess of loss reinsurance agreement in which Donegal Mutual 
assumed up to $50,000 of losses in excess of $150,000. 

The following amounts represent reinsurance that our insurance subsidiaries ceded to Donegal Mutual pursuant to these 

reinsurance agreements during 2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Liability for losses and loss expenses

2011
$ 12,953,452

$

20,770,637

3,980,024

$

2010
8,110,268

6,649,775

3,441,447

2009
8,315,347

9,742,303

3,268,129

The following amounts represent the effect of affiliated reinsurance transactions on net premiums our insurance 

subsidiaries earned during 2011, 2010 and 2009: 

Assumed

Ceded

Net

2011
$ 284,445,019
(153,889,406)
$ 130,555,613

2010
$ 252,825,747
(118,002,649)
$ 134,823,098

2009
$ 236,080,566
(107,332,867)
$ 128,747,699

The following amounts represent the effect of affiliated reinsurance transactions on net losses and loss expenses our 

insurance subsidiaries incurred during 2011, 2010 and 2009: 

Assumed

Ceded

Net

2011
$ 221,890,575

-66-

Obligations of states and political subdivisions

59,852,427

2,893,921

Held to Maturity

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Corporate securities

Residential mortgage-backed securities

Totals

Available for Sale

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities
Residential mortgage-backed securities

Fixed maturities

Equity securities

Totals

2010

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$

1,000,000

$

84,320

$

3,246,980

667,022

25,027

39,042

—

—

—

18

$

1,084,320

62,746,348

3,272,007

706,046

$ 64,766,429  

$

3,042,310  

$

18  

$ 67,808,721

2010

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$ 57,283,889

$

484,282

$

452,352

$ 57,315,819

388,091,036

67,518,441
88,409,620

601,302,986

2,503,565

6,838,193

649,969
1,850,670

9,823,114

7,693,231

5,300,094

389,629,135

1,073,486
453,967

67,094,924
89,806,323

7,279,899

603,846,201

35,182

10,161,614

$ 603,806,551

$ 17,516,345

$

7,315,081

$ 614,007,815

At December 31, 2011, our holdings of obligations of states and political subdivisions included general obligation bonds 

with an aggregate fair value of $372.2 million and an amortized cost of $348.4 million. Our holdings also included special 
revenue bonds with an aggregate fair value of $86.5 million and an amortized cost of $81.0 million. With respect to both 
categories, we held no securities of any issuer that comprised more than 10% of the category at December 31, 2011. Education 
bonds and water and sewer utility bonds represented 59% and 17%, respectively, of our total investments in special revenue 
bonds based on their carrying values at December 31, 2011. Many of the issuers of the special revenue bonds we held at 
December 31, 2011 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we held 
were similar to general obligation bonds.

At December 31, 2010, our holdings of obligations of states and political subdivisions included general obligation bonds 

with an aggregate fair value of $366.7 million and an amortized cost of $362.5 million. Our holdings also included special 
revenue bonds with an aggregate fair value of $85.7 million and an amortized cost of $85.5 million. With respect to both 
categories, we held no securities of any issuer that comprised more than 10% of the category at December 31, 2010. Education 
bonds and water and sewer utility bonds represented 53% and 11%, respectively, of our  total investments in special revenue 
bonds based on their carrying values at December 31, 2010. Many of the issuers of the special revenue bonds we held at 
December 31, 2010 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we held 
were similar to general obligation bonds.

-70-

We set forth below the amortized cost and estimated fair value of fixed maturities at December 31, 2011 by contractual 
maturity. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay 
obligations with or without call or prepayment penalties. 

Held to maturity

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Residential mortgage-backed securities

Total held to maturity

Available for sale

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years
Residential mortgage-backed securities

Total available for sale

Amortized Cost

Estimated Fair
Value

$

749,850

$

753,246

33,359,535

24,106,424

—

34,879,334

25,496,980

—

273,810

292,787

$ 58,489,619

$ 61,422,347

$ 15,265,671

$ 15,431,492

64,964,688

66,372,443

155,488,232

164,416,999

259,213,111
119,367,152

277,746,854
122,630,390

$ 614,298,854

$ 646,598,178

The amortized cost of fixed maturities on deposit with various regulatory authorities at December 31, 2011 and 2010 

amounted to $10,629,319 and $10,181,518, respectively. 

Investments in affiliates consisted of the following at December 31, 2011 and 2010: 

DFSC

Other

Total

2011
$ 31,857,246

465,000

$ 32,322,246

$

$

2010
8,526,577

465,000

8,991,577

We account for investments in our affiliates using the equity method of accounting. Under this method, we record our 
investment at cost, with adjustments for our share of our affiliates' earnings and losses as well as changes in our affiliates' equity 
due to unrealized gains and losses. Our investments in affiliates include our 48.2% ownership interest in DFSC. In May 2011, 
DFSC merged with UNNF, with DFSC as the surviving company in the merger. Under the merger agreement, Province Bank 
FSB, which DFSC owned, and Union National Community Bank, which UNNF owned, also merged and began doing business 
as UCB. Donegal Mutual contributed $22.1 million and we contributed $20.6 million to DFSC as additional capital to facilitate 
the mergers. We, Donegal Mutual and DFSC have entered into a capital maintenance agreement with UCB, whereby we, 
Donegal Mutual and DFSC have agreed to make such capital contributions to UCB in the combined aggregate maximum 
amount that would not exceed $20.0 million as may be necessary from time to time to ensure that UCB has sufficient capital as 
demonstrated by UCB's maintenance of certain capital ratios. At December 31, 2011, UCB had capital ratios substantially above 
the minimum requirements under the capital maintenance agreement.

We include our share of DFSC's net income in our results of operations. We have compiled the following summary 

financial information for DFSC at December 31, 2011 and 2010 from the financial statements of DFSC. 

Balance sheets:

Total assets

Total liabilities

Stockholders' equity

December 31,

2011

2010

$ 532,938,460

$ 99,118,459

$ 466,940,425

$ 81,510,324

65,998,035

17,608,135

Total liabilities and stockholders' equity

$ 532,938,460

$ 99,118,459

-71-

Income statements:

Net income (loss)

Year Ended December 31,

2011

2010

2009

$ 4,196,054

$

(556,528)

$ 1,001,118

 Other comprehensive income (loss) in our statements of comprehensive income includes net unrealized gains (losses) of 

$479,401, ($32,129) and $93,647 for 2011, 2010 and 2009, respectively, representing our share of DFSC's unrealized 
investment gains or losses. 

Other investment in affiliates represents our investment in statutory trusts that hold our subordinated debentures that we 

discuss in Note 10 - Borrowings. 

We derive net investment income, consisting primarily of interest and dividends, from the following sources: 

Fixed maturities

Equity securities

Short-term investments

Other

Investment income

Investment expenses

Net investment income

2011
$ 25,044,316

2010
$ 23,995,220

2009
$ 24,458,118

162,934

57,296

48,588

42,869

91,665

46,095

69,287

199,735

47,514

25,313,134
(4,454,955)
$ 20,858,179

24,175,849
(4,226,135)
$ 19,949,714

24,774,654
(4,144,071)
$ 20,630,583

We present below gross realized gains and losses from investments and the change in the difference between fair value and 

cost of investments: 

Gross realized gains:

Fixed maturities

Equity securities

Gross realized losses:

Fixed maturities

Equity securities

Net realized gains

Change in difference between fair value and cost of

investments:

Fixed maturities

Equity securities

Totals

2011

2010

2009

$ 4,959,707

$ 4,136,455

$ 2,654,648

8,760,511

13,720,218

1,791,585

5,928,040

2,179,331

4,833,979

163,316

1,275,635

1,438,951

533,918

998,402

1,532,320

102,143

252,278

354,421

$ 12,281,267

$ 4,395,720

$ 4,479,558

$ 29,646,545
(7,459,314)
$ 22,187,231

$(11,571,194)
1,547,487
$(10,023,707)

$ 18,779,926

3,154,823

$ 21,934,749

-72-

We held fixed maturities and equity securities with unrealized losses representing declines that we considered temporary at 

December 31, 2011 as follows: 

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

$

—

$

—

$

—

$

1,638,135

10,101,753

7,411,682

4,083,863

17,390

528,164

43,692

407,705

540,062

—

626

—

—

21,400

—

9

—

$ 23,235,433

$

996,951

$

540,688

$

21,409

We held fixed maturities and equity securities with unrealized losses representing declines that we considered temporary at 

December 31, 2010 as follows: 

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

$ 23,901,400

$

452,352

$

—

$

171,609,617

44,101,089

35,930,054

313,888

5,208,910

1,061,972

453,967

35,182

1,406,325

490,970

750

—

—

91,184

11,514

18

—

$ 275,856,048

$ 7,212,383

$ 1,898,045

$

102,716

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the 

value of our investments. For equity securities, we write down the investment to its fair value, and we reflect the amount of the
write-down as a realized loss in our results of operations when we consider the decline in value of an individual investment to
be other than temporary. We individually monitor all investments for other-than-temporary declines in value. Generally, we 
assume there has been an other-than-temporary decline in value if an individual equity security has depreciated in value by more
than 20% of original cost and has been in such an unrealized loss position for more than six months. We held 12 equity 
securities that were in an unrealized loss position at December 31, 2011. Based upon our analysis of general market conditions 
and underlying factors impacting these equity securities, we considered these declines in value to be temporary. With respect to
a debt security that is in an unrealized loss position, we first assess if we intend to sell the debt security. If we determine we 
intend to sell the debt security, we recognize the impairment loss in our results of operations. If we do not intend to sell the debt 
security, we determine whether it is more likely than not that we will be required to sell the debt security prior to recovery. If we 
determine it is more likely than not that we will be required to sell the debt security prior to recovery, we recognize an 
impairment loss in our results of operations. If we determine it is more likely than not that we will not be required to sell the
debt security prior to recovery, we then evaluate whether a credit loss has occurred. We determine whether a credit loss has 
occurred by comparing the amortized cost of the debt security to the present value of the cash flows we expect to collect. If we
expect a cash flow shortfall, we consider that a credit loss has occurred. If we determine that a credit loss has occurred, we 
consider the impairment to be other than temporary. We then recognize the amount of the impairment loss related to the credit 
loss in our results of operations, and we recognize the remaining portion of the impairment loss in our other comprehensive 
income, net of applicable taxes. In addition, we may write down securities in an unrealized loss position based on a number of 
other factors, including when the fair value of an investment is significantly below its cost, when the financial condition of the
issuer of a security has deteriorated, the occurrence of industry, company or geographic events that have negatively impacted the
value of a security and rating agency downgrades. We held 21 debt securities that were in an unrealized loss position at 
December 31, 2011. Based upon our analysis of general market conditions and underlying factors impacting these debt 
securities, we considered these declines in value to be temporary. 

We did not recognize any impairment losses in 2011, 2010 or 2009. We had no sales or transfers from the held to maturity 

portfolio in 2011, 2010 or 2009. We have no derivative instruments or hedging activities.

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6 - Fair Value Measurements

We account for financial assets using a framework that establishes a hierarchy that ranks the quality and reliability of 
inputs, or assumptions, used in the determination of fair value and we classify financial assets and liabilities carried at fair
value in one of the following three categories: 

     Level 1 - quoted prices in active markets for identical assets and liabilities; 

     Level 2 - directly or indirectly observable inputs other than Level 1 quoted prices; and 

     Level 3 - unobservable inputs not corroborated by market data. 

For investments that have quoted market prices in active markets, we use the quoted market price as fair value and include 

these investments in Level 1 of the fair value hierarchy. We classify publicly traded equity securities as Level 1. When quoted
market prices in active markets are not available, we base fair values on quoted market prices of comparable instruments or 
price estimates we obtain from independent pricing services through a bank trustee. We classify our fixed maturity investments 
as Level 2. Our fixed maturity investments consist of U.S. Treasury securities and obligations of U.S. government corporations 
and agencies, obligations of states and political subdivisions, corporate securities and residential mortgage-backed securities.

We reclassified one equity security to Level 3 during 2009. We utilized a fair value model that incorporated significant 
other unobservable inputs, such as estimated volatility, to estimate the equity security's fair value. We were restricted from 
selling certain shares we obtained in the initial public offering for a period of 18 to 24 months, and the fair value we determined
at December 31, 2010 reflected this selling restriction. During 2011, the restriction period expired for our holdings and we 
transferred the equity security from Level 3 to Level 1. 

We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value. The estimated 

fair value of a security may differ from the amount that could be realized if we sold the security in a forced transaction. In 
addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing the potential
that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize nationally 
recognized independent pricing services to estimate fair values or obtain market quotations for substantially all of our fixed 
maturity and equity investments. We generally obtain one price per security. The pricing services utilize market quotations for
fixed maturity and equity securities that have quoted prices in active markets. For fixed maturity securities that generally do not 
trade on a daily basis, the pricing services prepare estimates of fair value measurements based predominantly on observable 
market inputs. The pricing services do not use broker quotes in determining the fair values of our investments. Our investment 
personnel review the estimates of fair value the pricing services provide to determine if the estimates obtained are 
representative of fair values based upon their general knowledge of the market, their research findings related to unusual 
fluctuations in value and their comparison of such values to execution prices for similar securities. Our investment personnel 
monitor the market and are familiar with current trading ranges for similar securities and pricing of specific investments. Our
investment personnel review all pricing estimates that we receive from the pricing services against their expectations with 
respect to pricing based on fair market curves, security ratings, coupon rates, security type and recent trading activity.  Our
investment personnel review documentation with respect to the pricing services'  pricing methodology that they obtain 
periodically to determine if the primary pricing sources, market inputs and pricing frequency for various security types are 
reasonable. At December 31, 2011 and 2010, we received one estimate per security from one of the pricing services, and we 
priced all but an insignificant amount of our Level 1 and Level 2 investments using those prices. In our review of the estimates
provided by the pricing services at December 31, 2011 and 2010, we did not identify any discrepancies, and we did not make 
any adjustments to the estimates the pricing services provided. 

We present our cash and short-term investments at estimated fair value. The carrying values in the balance sheet for 
premiums receivable and reinsurance receivables and payables for premiums and paid losses and loss expenses approximate 
their fair values. The carrying amounts reported in the balance sheet for our borrowings under our line of credit and our 
subordinated debentures approximate their fair values.

We evaluate our assets and liabilities on a regular basis to determine the appropriate level at which to classify them for 

each reporting period. Based on our review of the methodology and summary of inputs used by the pricing services, we have 
concluded that our Level 1 and Level 2 investments were classified properly at December 31, 2011 and 2010.

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The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and 

equity securities at December 31, 2011: 

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant
Other
Observable
Inputs (Level 2)

Significant
Unobservable
Inputs (Level 3)

Fair Value

$ 60,977,557

$

398,876,582

64,113,649

122,630,390

—

—

—

—

$ 60,977,557

$

398,876,582

64,113,649

122,630,390

7,437,538

6,178,136

1,259,402

$ 654,035,716

$

6,178,136

$ 647,857,580

$

—

—

—

—

—

—

The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and 

equity securities at December 31, 2010: 

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Residential mortgage-backed securities

Equity securities

Totals

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant
Other
Observable
Inputs (Level 2)

Significant
Unobservable
Inputs (Level 3)

Fair Value

$ 57,315,820

$

389,629,135

67,094,923

89,806,323

10,161,614

—

—

—

—

1,152,250

$ 57,315,820

$

389,629,135

67,094,923

89,806,323

1,436,476

—

—

—

—

7,572,888

$ 614,007,815

$

1,152,250

$ 605,282,677

$

7,572,888

The following table presents a roll forward of the significant unobservable inputs for our Level 3 equity securities for 2011 

and 2010: 

Balance, January 1

Reclassification to Level 1

Change in net unrealized gains

Balance, December 31

7 - Deferred Policy Acquisition Costs

2011
7,572,888
(8,175,000)
602,112

2010
6,231,654

$

—

1,341,234

—

$

7,572,888

$

$

Changes in our insurance subsidiaries' deferred policy acquisition costs are as follows: 

Balance, January 1

Acquisition costs deferred

Amortization charged to earnings

Balance, December 31

2011
$ 34,445,579

2010
$ 32,844,179

2009
$ 29,541,281

70,550,376
(68,571,000)
$ 36,424,955

67,955,400
(66,354,000)
$ 34,445,579

63,594,898
(60,292,000)
$ 32,844,179

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8 - Property and Equipment

Property and equipment at December 31, 2011 and 2010 consisted of the following:

Office equipment

Automobiles

Real estate

Software

Accumulated depreciation

$

2011
8,347,493

2,111,218

5,016,722

2,316,617

$

2010
8,324,930

1,966,152

Estimated Useful
Life
5-15 years

3 years

5,016,722

15-50 years

2,518,826

5 years

17,792,050
(11,637,667)
6,154,383

$

17,826,630
(10,757,544)
7,069,086

$

Depreciation expense for 2011, 2010 and 2009 amounted to $1.0 million, $1.2 million and $1.0 million, respectively. 

9 - Liability for Losses and Loss Expenses

The establishment of an appropriate liability for losses and loss expenses is an inherently uncertain process, and we can 
provide no assurance that our insurance subsidiaries' ultimate liability will not exceed their loss and loss expense reserves and
have an adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, 
frequency and extent of adjustments to our insurance subsidiaries' estimated future liabilities, since the historical conditions and 
events that serve as a basis for our insurance subsidiaries' estimates of ultimate claim costs may change. As is the case for 
substantially all property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to 
increase their estimated future liabilities for losses and loss expenses in certain periods, and, in other periods, their estimates
have exceeded their actual liabilities. Changes in our insurance subsidiaries' estimate of their liability for losses and loss 
expenses generally reflect actual payments and their evaluation of information received since the prior reporting date.

We summarize activity in our insurance subsidiaries' liability for losses and loss expenses as follows: 

Balance at January 1

Less reinsurance recoverable

Net balance at January 1

Acquisition of MICO

Incurred related to:

Current year

Prior years

Total incurred

Paid related to:

Current year

Prior years

Total paid

Net balance at December 31

Plus reinsurance recoverable

Balance at December 31

2011
$ 383,318,672
(165,422,373)
217,896,299

2010
$ 263,598,844
(83,336,726)
180,262,118

2009
$ 239,809,276
(78,502,518)
161,306,758

—

26,960,063

—

340,671,237
(168,460)
340,502,777

277,193,930
(2,885,072)
274,308,858

241,012,436

9,822,960

250,835,396

219,183,102

179,069,304

152,292,967

96,201,195

84,565,436

79,587,069

315,384,297

263,634,740

231,880,036

243,014,779

217,896,299

180,262,118

199,392,836

165,422,373

83,336,726

$ 442,407,615

$ 383,318,672

$ 263,598,844

Our insurance subsidiaries recognized a (decrease) increase in their liability for losses and loss expenses of prior years of 

($168,460), ($2.9) million and $9.8 million in 2011, 2010 and 2009, respectively. Our insurance subsidiaries made no 
significant changes in their reserving philosophy, key reserving assumptions or claims management personnel, and have made 
no significant offsetting changes in estimates that increased or decreased their loss and loss expense reserves in these years. The 
2011 development represented an immaterial percentage of the December 31, 2010 net carried reserves. The 2010 development 
represented 1.6% of the December 31, 2009 net carried reserves and resulted primarily from lower-than-expected severity in 
the private passenger automobile liability and homeowners lines of business in accident years prior to 2009.The 2009 

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development represented 6.0% of the December 31, 2008 net carried reserves and resulted primarily from higher-than-expected 
severity in the private passenger automobile liability, homeowners and workers' compensation lines of business in accident year
2008.

10 - Borrowings

Line of Credit

In June 2011, we renewed our existing credit agreement with Manufacturers and Traders Trust Company (“M&T”) relating 

to a $60.0 million unsecured, revolving line of credit that expires in July 2014. We have the right to request a one-year 
extension of the credit agreement as of each anniversary date of the agreement. In December 2010 and March 2011, we 
borrowed $35.0 million and $3.5 million, respectively, in connection with our acquisition of MICO. In May 2011, we borrowed 
$19.0 million in connection with the merger of UNNF with and into DFSC. At December 31, 2011, we had $54.5 million in 
outstanding borrowings and had the ability to borrow an additional $5.5 million at an interest rate equal to M&T's current prime
rate or the then current LIBOR rate plus between 1.75% and 2.25%, depending on our leverage ratio. The interest rate on our 
outstanding borrowings is adjustable quarterly. At December 31, 2011, the interest rate on our outstanding borrowings was 
2.28%. We pay a fee of 0.2% per annum on the loan commitment amount regardless of usage. The credit agreement requires 
our compliance with certain covenants, which include maintaining minimum levels of our net worth, leverage ratio and 
statutory surplus and the A.M. Best ratings of our insurance subsidiaries. With the exception of a requirement that we maintain
a minimum interest coverage ratio, we complied with all requirements of the credit agreement during the year ended December 
31, 2011. M&T waived the minimum interest coverage ratio requirement at December 31, 2011. Assuming no material increase 
in the interest rate on our outstanding borrowings, we must achieve a minimum of approximately $4.5 million in earnings 
before interest and taxes for the first quarter of 2012 in order to comply with the minimum interest coverage ratio requirement
as of March 31, 2012. Assuming no material increase in the interest rate on our outstanding borrowings, we must achieve a 
minimum of approximately $18.2 million in earnings before interest and taxes for the full year of 2012 in order to comply with 
the minimum interest coverage ratio requirement as of December 31, 2012.

MICO has an agreement with the Federal Home Loan Bank (“FHLB”) of Indianapolis. Through its membership, MICO 

issued debt to the FHLB of Indianapolis in exchange for cash advances in the amount of $617,371 at December 31, 2010. The 
interest rate on the advances is variable and was .50% at December 31, 2010. MICO repaid the advances during 2011. The table 
below presents the amount of FHLB of Indianapolis stock purchased, collateral pledged and assets related to MICO's 
agreement at December 31, 2011.

FHLB stock purchased and owned as part of the agreement

$

125,000

Collateral pledged, at par (carrying value $3,139,987)

Borrowing capacity currently available

3,450,000

2,991,405

Subordinated Debentures

On October 29, 2003, we received $10.0 million in net proceeds from the issuance of subordinated debentures. The 
debentures mature on October 29, 2033 and are callable at our option, at par. The debentures carry an interest rate equal to the
three-month LIBOR rate plus 3.85%, which is adjustable quarterly. At December 31, 2011, the interest rate on these debentures 
was 4.28% and was next subject to adjustment on January 29, 2012. At December 31, 2011 and 2010, our consolidated balance 
sheets included an investment in a statutory trust of $310,000 and subordinated debentures of $10.3 million related to this 
transaction.

On May 24, 2004, we received $5.0 million in net proceeds from the issuance of subordinated debentures. The debentures 

mature on May 24, 2034 and are callable at our option, at par. The debentures carry an interest rate equal to the three-month 
LIBOR rate plus 3.85%, which is adjustable quarterly. At December 31, 2011, the interest rate on these debentures was 4.36% 
and was next subject to adjustment on February 24, 2012. At December 31, 2011 and 2010, our consolidated balance sheets 
included an investment in a statutory trust of $155,000 and subordinated debentures of $5.2 million related to this transaction.

In January 2002, West Bend purchased a surplus note from MICO for $5.0 million to increase MICO's statutory surplus. 
On December 1, 2010, Donegal Mutual purchased the surplus note from West Bend at face value. The surplus note carries an 
interest rate of 5.00%, and any repayment of principal or interest requires prior insurance regulatory approval. Upon receipt of
regulatory approval, MICO paid $250,000 in interest to Donegal Mutual during 2011.

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11 - Reinsurance

Unaffiliated Reinsurers

Our insurance subsidiaries and Donegal Mutual purchase certain third-party reinsurance on a combined basis. Le Mars, 

MICO, Peninsula and Sheboygan also have separate third-party reinsurance programs that provide certain coverage that is 
commensurate with their relative size and exposures. Our insurance subsidiaries use several different reinsurers, all of which,
consistent with the requirements of our insurance subsidiaries and Donegal Mutual, have an A.M. Best rating of A- (Excellent) 
or better or, with respect to foreign reinsurers, have a financial condition that, in the opinion of our management, is equivalent
to a company with at least an A- rating from A.M. Best. The external reinsurance our insurance subsidiaries and Donegal 
Mutual purchase includes “excess of loss reinsurance,” under which their losses are automatically reinsured, through a series of
contracts, over a set retention (generally $1.0 million for 2012 and $750,000 prior to 2012), and “catastrophic reinsurance,” 
under which they recover, through a series of contracts, 90% to 100% of an accumulation of many losses resulting from a 
single event, including natural disasters, over a set retention (generally $5.0 million). Our insurance subsidiaries' principal third 
party reinsurance agreement in 2011 was a multi-line per risk excess of loss treaty that provided 100% coverage up to 
$1.0 million for both property and liability losses over the set retention of $750,000. For property insurance, our insurance 
subsidiaries also had excess of loss treaties that provided for additional coverage over the multi-line treaty up to $5.0 million
per loss. For liability insurance, our insurance subsidiaries had excess of loss treaties that provided for additional coverage over 
the multi-line treaty up to $40.0 million per occurrence. For workers' compensation insurance, our insurance subsidiaries had 
excess of loss treaties that provided for additional coverage over the multi-line treaty up to $10.0 million on any one life. Our
insurance subsidiaries and Donegal Mutual had property catastrophe coverage through a series of layered treaties up to 
aggregate losses of $135.0 million for any single event. As many as 20 reinsurers provided coverage on any one treaty with no 
reinsurer taking more than 27.0% of any one treaty. The amount of coverage provided under each of these types of reinsurance 
depends upon the amount, nature, size and location of the risks being reinsured. Donegal Mutual and our insurance subsidiaries 
also purchased facultative reinsurance to cover exposures from losses that exceeded the limits provided by our respective treaty
reinsurance.

Through December 1, 2010, MICO and West Bend were parties to quota-share reinsurance agreements whereby MICO 

ceded 75% of its business to West Bend. MICO and West Bend agreed to terminate the reinsurance agreement in effect at 
November 30, 2010 on a run-off basis. West Bend's obligations related to all past reinsurance agreements with MICO remain in 
effect for all policies effective prior to December 1, 2010 as we discuss in Note 4-Business Combinations. 

The following amounts represent ceded reinsurance transactions with unaffiliated reinsurers during 2011, 2010 and 2009:

Premiums written

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

Total Reinsurance

2011
$ 80,265,127

2010
$ 24,357,938

2009
$ 19,758,224

88,297,408

82,836,893

28,054,302

106,231,527

26,551,687

19,764,441

26,991,912

92,945,915

19,870,265

6,796,388

1,985,821

22,692,993

The following amounts represent our total ceded reinsurance transactions with both affiliated and unaffiliated reinsurers 

during 2011, 2010 and 2009: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2011
$ 242,186,814

2010
$ 144,554,336

2009
$ 127,203,132

216,776,966

111,080,953

106,450,018

89,365,771

199,392,836

165,442,373

87,129,668

56,040,728

83,336,726

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The following amounts represent the effect of reinsurance on premiums written for 2011, 2010 and 2009: 

Direct

Assumed

Ceded

Net premiums written

2011
$ 397,810,566

2010
$ 279,627,255

2009
$ 250,989,795

306,416,861
(250,176,390)
$ 454,051,037

262,574,572
(150,679,539)
$ 391,522,288

244,046,312
(131,807,381)
$ 363,228,726

The following amounts represent the effect of reinsurance on premiums earned for 2011, 2010 and 2009: 

Direct

Assumed

Ceded

Net premiums earned

12 - Income Taxes

2011
$ 385,737,801

2010
$ 269,394,549

2009
$ 246,074,766

287,919,197
(242,186,814)
$ 431,470,184

253,189,916
(144,554,336)
$ 378,030,129

236,153,843
(127,203,132)
$ 355,025,477

Our provision for income tax consists of the following:

Current

Deferred

Federal tax (benefit) provision

2011
$ (1,269,775)
(5,922,491)
$ (7,192,266)

$

2010
757,400
(2,380,430)
$ (1,623,030)

$

$

2009
3,096,798
(1,250,187)
1,846,611

Our effective tax rate is different from the amount computed at the statutory federal rate of 35% for 2011, 2010 and 2009. 

The reasons for such difference and the related tax effects are as follows: 

(Loss) income before income taxes

Computed “expected” taxes

Tax-exempt interest

Dividends received deduction

Proration

Other, net

Federal income tax (benefit) provision

2011

(6,739,313)
(2,358,760)
(6,038,463)
(32,056)
905,326

331,687
(7,192,266)

$

$

2010
9,844,149

2009
$ 20,676,689

$

3,445,452
(6,183,795)
(996)
923,071

193,238
(1,623,030)

$

7,236,841
(6,237,961)
(17,574)
934,428
(69,123)
1,846,611

$

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The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax 

liabilities at December 31, 2011 and 2010 are as follows: 

Deferred tax assets:

Unearned premium

Loss reserves

Net operating loss carryforward

Net operating loss carryforward - Le Mars

Alternative minimum tax credit carryforward

Other

Total gross deferred assets

Less valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Deferred policy acquisition costs

Net unrealized gains

Other

Total gross deferred tax liabilities

Net deferred tax asset

2011

2010

$ 16,113,291

$ 14,826,320

7,339,644

4,473,462

2,191,532

4,294,879

634,885

6,954,685

—

2,497,122

4,010,345

1,508,336

35,047,693
(440,778)
34,606,915

29,796,808
(746,368)
29,050,440

12,750,631

11,711,531

225,033

13,204,370

3,649,494

208,407

24,687,195

17,062,271

$

9,919,720

$ 11,988,169

We provide a valuation allowance when we believe it is more likely than not that we will not realize some portion of the 

tax asset. At December 31, 2011 and 2010, we established a valuation allowance of $440,778 and $746,368, respectively, 
related to a portion of the net operating loss carryforward of Le Mars that we acquired on January 1, 2004. We have determined 
that we are not required to establish a valuation allowance for the other net deferred tax assets of $34.6 million and 
$29.1 million at December 31, 2011 and 2010, respectively, since it is more likely than not that we will realize these deferred
tax assets through reversals of existing temporary differences, future taxable income, carrybacks to taxable income in prior 
years and the implementation of tax-planning strategies. 

At December 31, 2011, we have a net operating loss carryforward of $12.8 million, which is available to offset our taxable 
income. This amount will expire in 2031 if not utilized. The  net operating loss carryforward of $6.3 million from Le Mars will
begin to expire in 2020 if not utilized and is subject to an annual limitation of approximately $376,000. We also have an 
alternative minimum tax credit carryforward of $4.3 million with an indefinite life. 

13 - Stockholders' Equity

On April 19, 2001, our stockholders approved an amendment to our certificate of incorporation. Among other things, the 
amendment reclassified our common stock as Class B common stock and effected a one-for-three reverse split of our Class B 
common stock effective April 19, 2001. The amendment also authorized a new class of common stock with one-tenth of a vote 
per share designated as Class A common stock. Our board of directors also declared a dividend of two shares of Class A 
common stock for each share of Class B common stock, after the one-for-three reverse split, held of record at the close of 
business April 19, 2001. 

Each share of Class A common stock outstanding at the time of the declaration of any dividend or other distribution 
payable in cash upon the shares of Class B common stock is entitled to a dividend or distribution payable at the same time and 
to stockholders of record on the same date in an amount at least 10% greater than any dividend declared upon each share of 
Class B common stock. In the event of our merger or consolidation with or into another entity, the holders of Class A common 
stock and the holders of Class B common stock are entitled to receive the same per share consideration in such merger or 
consolidation. In the event of our liquidation, dissolution or winding-up, any assets available to common stockholders will be 
distributed pro-rata to the holders of Class A common stock and Class B common stock after payment of all of our obligations. 

In February 2009, our board of directors authorized a share repurchase program, pursuant to which we may purchase up to 

300,000 shares of our Class A common stock at market prices prevailing from time to time in the open market subject to the 
provisions of Securities and Exchange Commission Rule 10b-18 and in privately negotiated transactions. We purchased 
119,257 and 9,702 shares of our Class A common stock under this program during 2011 and 2010, respectively. At 

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December 31, 2011, we had the authority to purchase 163,372 shares under this program.

 At December 31, 2011, our treasury stock consisted of 781,558 and 72,465 shares of Class A common stock and Class B 

common stock, respectively. At December 31, 2010, our treasury stock consisted of 662,301 and 72,465 shares of Class A 
common stock and Class B common stock, respectively.

14 - Stock Compensation Plans

Equity Incentive Plans

During 1996, we adopted an Equity Incentive Plan for Employees. During 2001, we adopted a nearly identical plan that 

made a total of 2,666,667 shares of Class A common stock available for issuance to employees of our subsidiaries and 
affiliates. During 2005, we amended the plan to make a total of 4,000,000 shares of Class A common stock available for 
issuance. During 2007, we adopted a nearly identical plan that made a total of 3,500,000 shares of Class A common stock 
available for issuance to employees of our subsidiaries and affiliates. During 2011, we adopted a nearly identical plan that made
a total of 3,500,000 shares of Class A common stock available for issuance to employees of our subsidiaries and affiliates. Each
plan provides for the granting of awards by our board of directors in the form of stock options, stock appreciation rights, 
restricted stock or any combination of the above. The plans provide that stock options may become exercisable up to ten years 
from date of grant, with an option price not less than fair market value on date of grant. We have not granted any stock 
appreciation rights. 

During 1996, we adopted an Equity Incentive Plan for Directors. During 2001, we adopted a nearly identical plan that made 

355,556 shares of Class A common stock available for issuance to our directors and those of our subsidiaries and affiliates. 
During 2007, we adopted a nearly identical plan that made 400,000 shares of Class A common stock available for issuance to 
our directors and the directors of our subsidiaries and affiliates. During 2011, we adopted a nearly identical plan that made 
400,000 shares of Class A common stock available for issuance to our directors and the directors of our subsidiaries and 
affiliates.We may make awards in the form of stock options. The plan also provides for the issuance of 400 shares of restricted
stock to each director on the first business day of January in each year. At December 31, 2011, we had 521,500 unexercised 
options under these plans. In addition, we issued 5,598, 5,598 and 4,665 shares of restricted stock on January 2, 2011, 2010 and
2009, respectively. 

We measure all share-based payments to employees, including grants of employee stock options, using a fair-value-based 
method and record such expense in our results of operations. In determining the expense we record for stock options granted to 
directors and employees of our subsidiaries and affiliates other than Donegal Mutual, we estimate the fair value of each option
award on the date of grant using the Black-Scholes option pricing model. The significant assumptions we utilize in applying the
Black-Scholes option pricing model are the risk-free interest rate, expected term, dividend yield and expected volatility. The 
risk-free interest rate is the implied yield currently available on U.S. Treasury zero coupon issues with a remaining term equal
to the expected term used as the assumption in the model. We base the expected term of an option award on our historical 
experience of similar awards. We determine the dividend yield by dividing the per share dividend by the grant date stock price.
We base the expected volatility on the volatility of our stock price over a historical period comparable to the expected term. 

The weighted-average grant date fair value of options granted during 2011 was $1.90. We calculated this fair value based 
upon a risk-free interest rate of .75%, expected life of 5 years, expected volatility of 31% and expected dividend yield of 4%.

The weighted-average grant date fair value of options granted during 2010 was $1.26. We calculated this fair value based 
upon a risk-free interest rate of 1.04%, expected life of 3 years, expected volatility of 29% and expected dividend yield of 4%.

The weighted-average grant date fair value of options granted during 2009 was $1.63. We calculated this fair value based 
upon a risk-free interest rate of 1.50%, expected life of 3 years, expected volatility of 24% and expected dividend yield of 3%.

We charged compensation expense for our stock compensation plans against income before income taxes of $283,811, 
$46,733 and $232,872 for the years ended December 31, 2011, 2010 and 2009, respectively, with a corresponding income tax 
benefit of $96,496, $15,889 and $79,176. At December 31, 2011 and 2010, our total unrecognized compensation cost related to 
non-vested share-based compensation granted under the plan was $929,679 and $255,105, respectively. We expect to recognize 
this cost over a weighted average period of 7.6 years. 

We account for share-based compensation to employees and directors of Donegal Mutual as share-based compensation to 
employees of a controlling entity. As such, we measure the fair value of the award at the grant date and recognize the fair value
as a dividend to the controlling entity. These provisions apply to options granted to the employees and directors of Donegal 

-81-

Mutual, the employer of record for the employees that provide services to us. We recorded implied dividends of $2,283,860, 
$1,309,734 and $62,991 for the years ended December 31, 2011, 2010 and 2009, respectively. 

We did not receive any cash from option exercises in 2011, 2010 or 2009. All options issued prior to 2001 converted to 
options on Class A and Class B common stock as a result of our recapitalization. No further shares are available for plans in 
effect prior to 2011.

Information regarding activity in our stock option plans follows: 

Outstanding at December 31, 2008

Granted - 2009

Forfeited - 2009

Outstanding at December 31, 2009

Granted - 2010

Forfeited - 2010

Expired - 2010

Outstanding at December 31, 2010

Granted - 2011

Forfeited - 2011

Expired - 2011

Outstanding at December 31, 2011

Exercisable at:

December 31, 2009

December 31, 2010

December 31, 2011

Number of
Options
3,422,432

5,000
(137,333)
3,290,099

1,787,500
(15,500)
(1,063,432)
3,998,667

2,321,000
(52,000)
(958,667)
5,309,000

2,451,556

1,805,751

1,821,333

Weighted-
Average
Exercise Price
Per Share

$

$

$

$

$

17.98

17.50

17.97

17.98

14.00

15.69

15.76
16.80

12.52

15.63

21.00

14.18

17.74

18.13

16.42

Shares available for future option grants at December 31, 2011 total 1,585,000 shares under all plans. 

The following table summarizes information about fixed stock options at December 31, 2011: 

Exercise Price
$12.50

14.00
15.00

17.50

18.70

21.00

Total

Number of
Options
Outstanding

2,295,000

1,776,000
3,000

1,211,500

3,000

20,500

5,309,000

Weighted-Average
Remaining
Contractual Life
10.0 years

4.0 years
4.0 years

1.5 years

1.5 years

1.0 year

Number of
Options
Exercisable

—

585,333
1,000

1,211,500

3,000

20,500

1,821,333

Employee Stock Purchase Plans

During 1996, we adopted an Employee Stock Purchase Plan. During 2001, we adopted a nearly identical plan that made 

533,333 shares of Class A common stock available for issuance. During 2011, we adopted a nearly identical plan that made 
300,000 shares of Class A common stock available for issuance

The 2011 plan extends over a 10-year period and provides for shares to be offered to all eligible employees at a purchase 

price equal to the lesser of 85% of the fair market value of our Class A common stock on the last day before the first day of 
each enrollment period (June 1 and December 1 of each year) under the plan or 85% of the fair market value of our common 
stock on the last day of each subscription period (June 30 and December 31 of each year). 

-82-

A summary of plan activity follows: 

January 1, 2009

July 1, 2009

January 1, 2010

July 1, 2010

January 1, 2011

July 1, 2011

Shares Issued

Price

Shares

$

14.25

12.93

12.85

10.45

11.02

10.88

10,770

11,304

11,717

12,403

13,243

11,371

On January 1, 2012, we issued an additional 10,523 shares at a price of $11.91 per share under this plan.

Agency Stock Purchase Plans

During 1996, we adopted an Agency Stock Purchase Plan. During 2001, we adopted a nearly identical plan that made 
533,333 shares of Class A common stock available for issuance. During 2011, we adopted a nearly identical plan that made 
300,000 shares of Class A common stock available for issuance. The plan provides for agents of our insurance subsidiaries and 
Donegal Mutual to invest up to $12,000 per subscription period (April 1 to September 30 and October 1 to March 31 of each 
year) under various methods. We issue stock at the end of each subscription period at a price equal to 90% of the average 
market price during the last ten trading days of each subscription period. During 2011, 2010 and 2009, we issued 66,260, 
56,879 and 48,427 shares, respectively, under this plan. Expense recognized under the plan was not material. 

-83-

15 - Statutory Net Income, Capital and Surplus and Dividend Restrictions

The following is selected information, as filed with insurance regulatory authorities, for our insurance subsidiaries as 

determined in accordance with accounting practices prescribed or permitted by such insurance regulatory authorities: 

Atlantic States:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net (loss) income

Southern:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income (loss)

Le Mars:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net (loss) income

Peninsula:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income

Sheboygan:

Statutory capital and surplus

Statutory unassigned (deficit) surplus

Statutory net (loss) income

MICO:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income

2011

2010

2009

$ 173,505,872

$ 191,775,057

$ 189,679,919

113,497,280
(7,729,040)

131,817,978

133,732,099

11,002,447

12,445,231

60,876,093

63,609,630

64,519,825

9,364,037

1,795,195

12,612,044
(2,083,206)

15,402,239
(1,017,998)

24,720,327

25,539,580

11,373,158
(1,661,327)

12,485,531
(3,166,242)

28,288,730

15,277,563

716,138

40,744,215

22,601,043

1,210,247

41,932,367

23,580,784

2,336,947

38,986,329

20,832,470

1,023,349

10,800,499
(1,437,493)
(1,237,478)

11,671,405
(479,140)
(286,613)

11,857,971
(243,626)
588,098

39,264,423

12,689,880

2,889,619

37,343,663

10,240,870

3,026,178

33,942,137

6,689,663

2,589,784

Our principal source of cash for payment of dividends are dividends from our insurance subsidiaries. State insurance laws 

require our insurance subsidiaries to maintain certain minimum capital and surplus on a statutory basis. Our insurance 
subsidiaries are subject to regulations that restrict payment of dividends from statutory surplus and may require prior approval
of their domiciliary insurance regulatory authorities. Our insurance subsidiaries are also subject to risk based capital 
(RBC) requirements that may further impact their ability to pay dividends. At December 31, 2011, our insurance subsidiaries 
had statutory capital and surplus substantially above the RBC requirements. Amounts available for distribution to us as 
dividends from our insurance subsidiaries without prior approval of insurance regulatory authorities in 2012 are $17,350,587 
from Atlantic States, $1,795,195 from Southern, $2,472,033 from Le Mars, $4,074,422 from Peninsula, $0 from Sheboygan 
and $3,926,442 from MICO.

-84-

16 - Reconciliation of Statutory Filings to Amounts Reported Herein

Our insurance subsidiaries must file financial statements with state insurance regulatory authorities using accounting 

principles and practices established by those authorities, which we refer to as statutory accounting principles (“SAP”). 
Accounting principles used to prepare these statutory financial statements differ from those used to prepare financial statements
on the basis of generally accepted accounting principles. 

Reconciliations of statutory net income and capital and surplus, as determined using SAP, to the amounts included in the 

accompanying financial statements are as follows: 

Statutory net (loss) income of insurance subsidiaries

$

(4,732,784)

$

2011

2010
9,163,680

2009
$ 13,754,818

Year Ended December 31,

Increases (decreases):

Deferred policy acquisition costs

Deferred federal income taxes

Salvage and subrogation recoverable

Amortization of MICO fair value adjustments

Consolidating eliminations and adjustments
Parent-only net income

1,979,376

5,922,490

1,273,000
(3,275,777)
(15,080,164)
14,366,812

1,601,400

2,380,430

748,000
(597,643)
(12,178,977)
10,350,289

3,302,898

1,250,187

542,000

—
(13,521,106)
13,501,281

Net income as reported herein

$

452,953

$ 11,467,179

$ 18,830,078

Statutory capital and surplus of insurance subsidiaries

Increases (decreases):

Deferred policy acquisition costs

Deferred federal income taxes

Salvage and subrogation recoverable

Non-admitted assets and other adjustments, net

Fixed maturities

Parent-only equity and other adjustments

Stockholders' equity as reported herein

Year Ended December 31,

2011
$ 349,911,429

2010
$ 371,871,702

2009
$ 333,332,774

36,424,955
(21,007,223)
11,228,000

34,445,579
(14,834,855)
9,955,000

1,478,988

4,889,231

33,165,065
(27,749,622)
$ 383,451,592

4,430,879
(30,654,726)
$ 380,102,810

32,844,179
(15,676,995)
9,207,000

2,913,878

13,135,848

9,749,015

$ 385,505,699

17 - Supplementary Cash Flow Information

The following reflects net income taxes and interest paid during 2011, 2010 and 2009:

Income taxes

Interest

$

2011
324,291

1,793,366

$

2010
1,100,000

705,210

$

2009
1,307,418

1,828,278

During 2009, we paid interest and penalties in the amount of $974,204 related to a premium tax litigation settlement. We 

recorded this amount as interest expense in accordance with our accounting policy. 

-85-

18 - Earnings Per Share

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our 
Class A common stock is entitled to cash dividends that are at least 10% higher than the cash dividends declared and paid on 
our Class B common stock. Accordingly, we use the two-class method for the computation of earnings per common share. The 
two-class method is an earnings allocation formula that determines earnings per share separately for each class of common 
stock based on dividends declared and an allocation of remaining undistributed earnings using a participation percentage 
reflecting the dividend rights of each class. 

We present below a reconciliation of the numerators and denominators we used in the basic and diluted per share 

computations for our Class A common stock: 

(dollars in thousands, except per share data)
Basic earnings per share:

Numerator:

Allocation of net income

Denominator:

Weighted-average shares outstanding

Basic earnings per share
Diluted earnings per share:

Numerator:

Allocation of net income

Denominator:

Number of shares used in basic computation
Weighted-average effect of dilutive securities
Add: Director and employee stock options

Number of shares used in per share computations

Diluted earnings per share

Year Ended December 31,

2011

2010

2009

$

$

$

$

390

$

9,183

$

15,049

19,997,146
0.02

19,961,274
0.46

19,903,069
0.76

$

$

390

$

9,183

$

15,049

19,997,146

19,961,274

19,903,069

36,499
20,033,645
0.02

17,794
19,979,068
0.46

$

—
19,903,069
0.76

$

We used the following information in the basic and diluted per share computations for our Class B common stock: 

(dollars in thousands, except per share data)

Basic and diluted earnings per share:

Numerator:

Allocation of net income

Denominator:

Weighted-average shares outstanding

Basic and diluted earnings per share

Year Ended December 31,

2011

2010

2009

$

$

63

$

2,284

$

3,781

5,576,775

5,576,775

5,576,775

0.01

$

0.41

$

0.68

During 2011, 2010 and 2009, we did not include certain options to purchase shares of common stock in the computation of 

diluted earnings per share because the exercise price of the options was greater than the average market price. The following 
reflects such options that remained outstanding at December 31, 2011, 2010 and 2009: 

Options excluded from diluted earnings per share

2011
1,238,000  

2010
2,219,167  

2009
3,290,099

-86-

19 - Condensed Financial Information of Parent Company

December 31,
Assets

Condensed Balance Sheets
(in thousands) 

2011

2010

Investment in subsidiaries/affiliates (equity method)

$

445,795

$

422,144

Short-term investments

Cash

Property and equipment

Other

Total assets

Liabilities and Stockholders' Equity

Liabilities

9,258

684

1,224

381

15,695

841

1,309

1,078

$

457,342

$

441,067

Cash dividends declared to stockholders

$

2,996

$

Borrowings under line of credit

Subordinated debentures

Payable for the purchase of MICO

Other

Total liabilities

Stockholders' equity

54,500

15,465

—

930

73,891

383,451

2,871

35,000

15,465

7,207

421

60,964

380,103

Total liabilities and stockholders' equity

$

457,342

$

441,067

Condensed Statements of Income and Comprehensive Income
(in thousands) 

Year Ended December 31,
Statements of Income

Revenues

Dividends from subsidiaries

Other

Total revenues

Expenses

Operating expenses

Interest

Total expenses

Income before income tax expense (benefit) and equity in

undistributed net income of subsidiaries

Income tax expense (benefit)
Income before (loss) equity in undistributed net income of

subsidiaries

(Loss) equity in undistributed net income of subsidiaries

Net income

Statements of Comprehensive Income

Net income

Other comprehensive income (loss), net of tax

Unrealized gain (loss) - subsidiaries

Other comprehensive income (loss), net of tax

Comprehensive income

-87-

2011

2010

2009

$

16,000

$

12,000

$

14,000

2,995

18,995

2,392

1,864

4,256

14,739

372

14,367
(13,914)
453

701

12,701

2,060

778

2,838

9,863
(487)

10,350

1,117

1,476

15,476

1,490

773

2,263

13,213
(288)

13,501

5,329

$

11,467

$

18,830

453

$

11,467

$

18,830

$

$

14,972

14,972

$

15,425

$

(6,446)
(6,446)
5,021

$

13,293

13,293

32,123

Financial data by segment is as follows: 

Revenues:

Premiums earned:

Commercial lines

Personal lines

SAP premiums earned

GAAP adjustments

GAAP premiums earned

Net investment income

Realized investment gains

Other

Total revenues

Income before income taxes:

Underwriting (loss) income:

Commercial lines

Personal lines

SAP underwriting loss

GAAP adjustments

GAAP underwriting loss

Net investment income

Realized investment gains

Other

(Loss) income before income taxes

2011

2010

2009

(in thousands)

$

152,247

$

117,755

$

113,233

282,498

434,745
(3,275)
431,470

20,858

12,281

10,409

260,900

378,655
(625)
378,030

19,950

4,396

6,173

242,313

355,546
(521)
355,025

20,631

4,480

6,597

$

475,018

$

408,549

$

386,733

2011

2010

2009

(in thousands)

$

$

(6,560)
(40,739)
(47,299)
1,532
(45,767)
20,858

12,281

5,889
(6,739)

$

$

2,252
(22,526)
(20,274)
2,458
(17,816)
19,950

4,396

3,314

5,805
(17,235)
(11,430)
3,636
(7,794)
20,631

4,480

3,360

$

9,844

$

20,677

21 - Guaranty Fund and Other Insurance-Related Assessments

Our insurance subsidiaries' liabilities for guaranty fund and other insurance-related assessments were $1,812,078 and 

$2,129,722 at December 31, 2011 and 2010, respectively. These liabilities included $548,644 and $440,553 related to 
surcharges collected by our insurance subsidiaries on behalf of regulatory authorities for 2011 and 2010, respectively. 

-89-

22 - Interim Financial Data (unaudited)

Net premiums earned

Total revenues

Net losses and loss expenses

Net income (loss)

Net earnings (loss) per common share:

Class A common stock - basic and diluted

Class B common stock - basic and diluted

Net premiums earned

Total revenues

Net losses and loss expenses
Net income

Net earnings per common share:

2011

First Quarter
$ 103,795,279

Second Quarter
$ 104,991,401

Third Quarter
$ 108,506,809

Fourth Quarter
$ 114,176,695

111,583,442

117,054,498

119,164,471

127,215,208

73,079,565

2,205,936

84,195,796
(1,693,989)

89,411,543

819,926

93,815,873
(878,920)

0.09

0.08

(0.07)
(0.06)

0.03

0.03

(0.03)
(0.03)

2010

First Quarter
$ 91,372,096

Second Quarter
$ 93,002,409

Third Quarter
$ 94,948,843

Fourth Quarter
$ 98,706,781

97,914,750

101,525,354

103,750,318

105,715,668

67,981,486
234,758

68,509,616
1,739,728

67,401,697
4,909,879

70,416,059
4,582,814

Class A common stock - basic and diluted

Class B common stock - basic and diluted

0.01

0.01

0.07

0.06

0.20

0.18

0.18

0.16

-90-

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors of Donegal Group Inc.

We have audited the accompanying consolidated balance sheets of Donegal Group Inc. and subsidiaries (the Company) as 
of December 31, 2011 and 2010, and the related consolidated statements of income and comprehensive income, stockholders' 
equity, and cash flows for each of the years in the three-year period ended December 31, 2011. These consolidated financial 
statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these 
consolidated financial statements based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United 
States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and
disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates
made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial

position of Donegal Group Inc. and subsidiaries as of December 31, 2011 and 2010, and the results of their operations and their
cash flows for each of the years in the three-year period ended December 31, 2011, in conformity with U.S. generally accepted 
accounting principles. 

We also have audited, in accordance with the standards of the Public Company Oversight Board (United States), Donegal 

Group Inc.'s internal control over financial reporting as of December 31, 2011 based on the criteria established in Internal
Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), 
and our report dated March 12, 2012 expressed an unqualified opinion on the effectiveness of the Company's internal control 
over financial reporting.

Philadelphia, Pennsylvania 
March 12, 2012 

-91-

Item 9.     Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.     Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, has evaluated the 

effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Exchange Act) at December 31, 2011 covered by this Form 10-K Report. Based on such evaluation, our Chief Executive 
Officer and our Chief Financial Officer have concluded that, at December 31, 2011, our disclosure controls and procedures are 
effective in recording, processing, summarizing and reporting, on a timely basis, information we are required to disclose in the
reports that we file or submit under the Exchange Act and our disclosure controls and procedures are also effective to ensure 
that information we disclose in the reports we file or submit under the Exchange Act is accumulated and communicated to our 
management, including our Chief Executive Officer and our Chief Financial Officer, to allow timely decisions regarding 
required disclosure.

Management's Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as that 

term is defined in Rule 13a-15(f) under the Exchange Act. Under the supervision and with the participation of our Chief 
Executive Officer and our Chief Financial Officer, our management has conducted an evaluation of the effectiveness of our 
internal control over financial reporting based on the framework and criteria established in Internal Control - Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (the "COSO Framework"). 
Based on our evaluation under the COSO Framework, our management has concluded that our internal control over financial 
reporting was effective at December 31, 2011. 

The effectiveness of our internal control over financial reporting at December 31, 2011 has been audited by KPMG LLP, 
an independent registered public accounting firm, as stated in their report which is included in this Form 10-K Annual Report.

Changes in Internal Control over Financial Reporting

We did not make any changes to our internal control over financial reporting (as such term is defined in Rules 13a-15(f) 

and 15d-15(f) under the Exchange Act) during the fourth quarter of 2010 that have materially affected, or are reasonably likely
to affect materially, our internal control over financial reporting.

Item 9B.     Other Information.

None.

-92-

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors of Donegal Group Inc.

We have audited Donegal Group Inc.'s (the Company) internal control over financial reporting as of December 31, 2011, 
based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations 
of the Treadway Commission (COSO). Donegal Group Inc.'s management is responsible for maintaining effective internal 
control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included
in the accompanying Management's Report on Internal Control Over Financial Reporting. Our responsibility is to express an 
opinion on the Company's internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United 
States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective 
internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding
of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the
design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion.

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 

projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, Donegal Group Inc. maintained, in all material respects, effective internal control over financial reporting 
as of December 31, 2011, based on criteria established in Internal Control - Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States), the consolidated balance sheets of Donegal Group Inc. and subsidiaries as of December 31, 2011 and 2010, and the 
related consolidated statements of income and comprehensive income, stockholders' equity, and cash flows for each of the 
years in the three-year period ended December 31, 2011, and our report dated March 12, 2012 expressed an unqualified opinion 
on those consolidated financial statements.

Philadelphia, Pennsylvania
March 12, 2012

-93-

Item 10.     Directors, Executive Officers and Corporate Governance of the Registrant.

PART III

We incorporate the response to this Item 10 by reference to our proxy statement we will file with the SEC on or about 
March 19, 2012 relating to our annual meeting of stockholders that we will hold on April 19, 2012, or our Proxy Statement. We 
respond to this Item with respect to our executive officers by reference to Part I of this Form 10-K Report.

We incorporate the full text of our Code of Business Conduct and Ethics by reference to Exhibit 14 to this Form 10-K 

Report.

Item 11.     Executive Compensation.

We incorporate the response to this Item 11 by reference to our Proxy Statement. Neither the Report of our Compensation 
Committee nor the Report of our Audit Committee included in our Proxy Statement shall constitute or be deemed to constitute 
a filing with the SEC under the Securities Act or the Exchange Act or be deemed to have been incorporated by reference into 
any filing we make under the Securities Act or the Exchange Act, except to the extent we specifically incorporate the Report of
Our Compensation Committee or the Report of Our Audit Company by reference.

Item 12.     Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

We incorporate the response to this Item 12 by reference to our Proxy Statement.

Item 13.     Certain Relationships and Related Transactions and Director Independence.

We incorporate the response to this Item 13 by reference to our Proxy Statement.

Item 14.     Principal Accountant Fees and Services.

We incorporate the response to this Item 14 by reference to our Proxy Statement.

-94-

PART IV

Item 15.     Exhibits and Financial Statement Schedule.

(a)  Financial statements, financial statement schedule and exhibits filed:

(a)  Consolidated Financial Statements

Reports of Independent Registered Public Accounting Firm

Donegal Group Inc. and Subsidiaries:

Consolidated Balance Sheets at December 31, 2011 and 2010

Consolidated Statements of Income and Comprehensive Income for each of the years in the three-year period

ended December 31, 2011, 2010 and 2009

Consolidated Statements of Stockholders’ Equity for each of the years in the three-year period ended

December 31, 2011, 2010 and 2009

Consolidated Statements of Cash Flows for each of the years in the three-year period ended December 31,

2011, 2010 and 2009

Notes to Consolidated Financial Statements

Report and Consent of Independent Registered Public Accounting Firm

(Filed as Exhibit 23)

(b)  Financial Statement Schedule

Schedule III — Supplementary Insurance Information

Page

91

55

56

57

58

59

98

We have omitted all other schedules since they are not required, not applicable or the information is included in the 

financial statements or notes to the financial statements.

(c)  Exhibits

Description of Exhibits

Reference

Exhibit No.

3.1

3.2

Certificate of Incorporation of Donegal Group Inc., as amended.

Amended and Restated By-laws of Donegal Group Inc.

Management Contracts and Compensatory Plans or Arrangements

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

Donegal Group Inc. 2011 Employee Stock Purchase Plan.

Donegal Group Inc. 2011 Equity Incentive Plan for Employees.

Donegal Group Inc. 2011 Equity Incentive Plan for Directors.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Donald H. Nikolaus.

Consulting Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Donald H. Nikolaus.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Kevin G. Burke.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Cyril J. Greenya.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Jeffrey D. Miller.

-95-

(a)

(i)

(c)

(c)

(c)

(d)

(d)

(d)

(d)

(d)

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

10.17

10.18

10.19

10.20

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Robert G. Shenk.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Daniel J. Wagner.

Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 1 effective January 1, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 2 effective January 6, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 3 effective July 23, 2001 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 4 effective January 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 5 effective December 31, 2001 to Donegal Mutual Insurance Company 401(k)
Plan.

Amendment No. 6 effective July 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

Donegal Group Inc. 2007 Equity Incentive Plan for Employees.

Donegal Group Inc. 2007 Equity Incentive Plan for Directors.

Donegal Group Inc. Incentive Compensation Program.

Other Material Contracts

10.21

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29

10.30

Reinsurance and Retrocession Agreement dated May 21, 1996 between Donegal Mutual Insurance
Company and Southern Insurance Company of Virginia.

Surplus Note Purchase Agreement dated September 8, 2009 between Donegal Mutual Insurance
Company and Southern Mutual Insurance Company.

Quota-share Reinsurance Agreement dated October 30, 2009 but effective 11:59 p.m. on
October 31, 2009 between Donegal Mutual Insurance Company and Southern Mutual Insurance
Company.

Services and Affiliation Agreement dated October 30, 2009 between Donegal Mutual Insurance
Company and Southern Mutual Insurance Company.

Technology License Agreement dated October 30, 2009 between Donegal Mutual Insurance
Company and Southern Mutual Insurance Company.

Amended and Restated Proportional Reinsurance Agreement dated March 1, 2010 between
Donegal Mutual Insurance Company and Atlantic States Insurance Company.

Agreement and Plan of Merger dated April 19, 2010, and as amended May 20, 2010, among
Donegal Acquisition Inc., Donegal Financial Services Corporation, Donegal Group Inc. and Union
National Financial Corporation; amended dated September 1, 2010; amended dated December 8,
2010.

Amended and Restated Agreement and Plan of Merger dated December 6, 2010 among Michigan
Insurance Company, West Bend Mutual Insurance Company, Donegal Group Inc. and DGI
Acquisition Corp.

Amended and Restated Tax Sharing Agreement dated December 1, 2010 among Donegal Group
Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

Amended and Restated Services Allocation Agreement dated December 1, 2010 among Donegal
Group Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

10.31

Quota-share Reinsurance Agreement dated December 1, 2010 between Donegal Mutual Insurance
Company and Michigan Insurance Company.

10.32

Donegal Group Inc. 2011 Agency Stock Purchase Plan.

-96-

(d)

(d)

(e)

(e)

(b)

(b)

(b)

(b)

(h)

(j)

(j)

(k)

(f)

(l)

(l)

(l)

(l)

(l)

(m)

(n)

(o)

(o)

(o)

(p)

10.33

Credit Agreement dated June 21, 2010 between Donegal Group Inc. and Manufacturers and
Traders Trust Company, First Amendment to Credit Agreement dated October 12, 2010 and
Second Amendment to Credit Agreement dated June 1, 2011.

14

21

23

Code of Business Conduct and Ethics.

Subsidiaries of Registrant.

Report and Consent of Independent Registered Public Accounting Firm.

31.1

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Executive Officer.

31.2

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Financial Officer.

32.1

Section 1350 Certification of Chief Executive Officer.

32.2

Section 1350 Certification of Chief Financial Officer.

Filed
herewith

(g)

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

(a)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form S-3 Registration Statement 

No. 333-59828 filed April 30, 2001.

(b)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2001.

(c)  We incorporate such exhibit by reference to the like-described exhibit in Registrant's Form 8-K Report dated April 22, 2011.
(d)  We incorporate such exhibit by reference to the like-described exhibit in Registrant's Form 8-K Report dated August 3, 2011.
(e)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 1999.

(f)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 1996.

(g)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Annual Report for the year ended 

December 31, 2003.

(h)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Annual Report for the year ended 

December 31, 2002.

(i)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated July 18, 2008.
(j)  We incorporate such exhibit by reference to the like-numbered exhibit in Registrant’s Form 8-K Report dated April 20, 2007.
(k)  We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual 

Meeting of Stockholders held on April 21, 2011 filed on March 18, 2011.

(l)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Annual Report for the year ended 

December 31, 2009.

(m)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form S-4 registration statement filed June 25, 

2010, Registrant’s Form 8-K Report dated September 1, 2010 and Registrant’s Form 8-K Report dated December 8, 2010.
(n)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated December 8, 2010.
(o)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Annual Report for the year ended 

December 31, 2010.

(p)  We incorporate such exhibit by reference to the like-described exhibit filed in Registrant's Form S-3 registration statement filed on 

May 27, 2011.

-97-

DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION

Years Ended December 31, 2011, 2010 and 2009
($ in thousands)

Segment

Year Ended December 31, 2011

Personal lines

Commercial lines

Investments

Year Ended December 31, 2010

Personal lines

Commercial lines
Investments

Year Ended December 31, 2009

Personal lines

Commercial lines

Investments

Net
Earned
Premiums

Net
Investment
Income

Net Losses
And Loss
Expenses

Amortization
of Deferred
Policy
Acquisition
Costs

Other
Underwriting
Expenses

Net
Premiums
Written

$ 280,370

$

151,100

—

—

$ 232,141

$

44,558

$

43,487

$ 291,065

108,362

24,013

23,437

162,986

—

20,858

—

20,858

$ 340,503

—

$ 196,008

—
19,950

78,301
—

19,950

$ 274,309

$ 431,470

$ 260,469

117,561
—

$ 378,030

$ 241,844

113,181

$

$

$

$

—

—

$ 178,040

72,795

—

—

20,631

$

$

$

$

$

$

$

$

—

68,571

45,719

20,635
—

66,354

41,071

19,221

—

—

—

66,924

$ 454,051

37,596

$ 268,047

16,969
—

123,475
—

54,565

$ 391,522

34,634

$ 252,487

16,209

110,742

—

—

$ 355,025

$

20,631

$ 250,835

$

60,292

$

50,843

$ 363,229

-98-

DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION, CONTINUED
($ in thousands)

Segment

2011

Personal lines

Commercial lines

Investments

2010

Personal lines

Commercial lines

Investments

At December 31,

Deferred
Policy
Acquisition
Costs

Liability
For Losses
And Loss
Expenses

Unearned
Premiums

Other Policy
Claims and
Benefits
Payable

$

23,385

$ 207,047

$ 216,314

$

$

$

13,040

235,361

120,623

—

—

—

36,425

$ 442,408

$ 336,937

22,872

$ 184,760

$ 197,389

11,574

198,559

99,883

—

—

—

$

$

$

34,446

$ 383,319

$ 297,272

$

—

—

—

—

—

—

—

—

See accompanying Report and Consent of Independent Registered Public Accounting Firm.

-99-

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

DONEGAL GROUP INC.
By:

/s/ Donald H. Nikolaus

Donald H. Nikolaus, President 

Date: March 12, 2012

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons 

on behalf of the Registrant in the capacities and on the dates indicated.

Signature

Title

/s/ Donald H. Nikolaus

President and a Director

Donald H. Nikolaus

(principal executive officer)

Date

March 12, 2012

Senior Vice President and Chief Financial Officer

March 12, 2012

(principal financial and accounting officer)

/s/ Jeffrey D. Miller

Jeffrey D. Miller

/s/ Robert S. Bolinger

Robert S. Bolinger

/s/ Patricia A. Gilmartin

Patricia A. Gilmartin

Director

Director

/s/ Philip H. Glatfelter, II

Director

Philip H. Glatfelter, II

/s/ Jack L. Hess

Jack L. Hess

/s/ Kevin M. Kraft, Sr.

Kevin M. Kraft, Sr.

/s/ John J. Lyons

John J. Lyons

/s/ Jon M. Mahan
Jon M. Mahan

Director

Director

Director

Director

/s/ S. Trezevant Moore, Jr.

Director

S. Trezevant Moore, Jr.

/s/ R. Richard Sherbahn

R. Richard Sherbahn

Director

/s/ Richard D. Wampler, II

Director

Richard D. Wampler, II

-100-

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

March 12, 2012

FINANCIAL HIGHLIGHTS

CORPORATE INFORMATION

Year Ended December 31,

2011

2010

2009

2008

2007

INCOME STATEMENT DATA

Premiums earned

Investment income, net

Realized investment gains (losses)

 $  431,470,184

$378,030,129

$355,025,477

$346,575,266

$310,071,534

 20,858,179

 12,281,267

19,949,714

4,395,720

20,630,583

4,479,558

22,755,784

(2,970,716)

22,785,252

2,051,050

Total revenues

 475,017,619

408,549,446

386,733,407

372,424,227

340,435,792

Income (loss) before income taxes (benefi t)

Income taxes (benefi t)

Net income

 (6,739,313)

 (7,192,266)

 452,953

9,844,149

(1,623,030)

11,467,179

20,676,689

1,846,611

18,830,078

32,092,044

6,550,066

25,541,978

52,848,938

14,569,033

38,279,905

Basic earnings per share - Class A

Diluted earnings per share - Class A

Cash dividends per share - Class A

Basic earnings per share - Class B

Diluted earnings per share - Class B

Cash dividends per share - Class B

BALANCE SHEET DA TA AT YEAR END

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

 0.02

 0.02

 0.48

 0.01

 0.01

 0.43

.46

.46

.46

.41

.41

.41

.76

.76

.45

.68

.68

.40

1.03

1.02

.42

.92

.92

.37

1.55

1.53

.36

1.39

1.39

.31

 $  785,308,991

$728,541,814

$666,835,186

$632,135,526

$605,869,587

 1,290,793,478

1,174,619,523

935,601,927

880,109,036

834,095,576

 74,965,000

56,082,371

15,465,000

15,465,000

30,929,000

 383,451,592

380,102,810

385,505,699

363,583,865

352,690,191

 15.01

14.86

15.12

14.29

13.92

TOTAL REVENUES
[ in millions ]

TOTAL ASSETS
[ in millio
ons ]

STOCKHOLDERS’ EQUITY
[ in millions ]

$ 500

$ 450

$ 400

$ 350

$ 1,400

$ 1,250

$ 1,100

$ 950

$ 400

$ 350

$ 300

$ 250

$ 300

07

08
08

09

10

1111

$ 800

0707

08
08

09
09

1100

11

$ 200

07

08

09
09

10

1111

Board of Directors
Donald H. Nikolaus

Philip H. Glatfelter, II

President, Chief Executive
Offi cer and a Director
Chairman of the Board
and a Director
Director
Robert S. Bolinger
Director
Jack L. Hess
Director
Patricia A. Gilmartin
Director
Kevin M. Kraft, Sr.
Director
John J. Lyons
Director
Jon M. Mahan
S. Trezevant Moore, Jr. Director
Director
R. Richard Sherbahn
Director
Richard D. Wampler, II

Offi cers
Donald H. Nikolaus

Kevin G. Burke

Jeffrey D. Miller

Sheri O. Smith
Daniel J. Wagner

President and Chief
Executive Offi cer
Senior Vice President
of Human Resources
Senior Vice President and
Chief Financial Offi cer
Secretary
Senior Vice President
and Treasurer

Annual Meeting
April 19, 2012 at 10:00 a.m. at the
Heritage Hotel Lancaster
500 Centerville Road
Lancaster, Pennsylvania 17601

Corporate Offi ces
1195 River Road
P.O. Box 302
Marietta, Pennsylvania 17547-0302
(800) 877-0600
E-mail Address:  info@donegalgroup.com
Donegal Web Site:  www.donegalgroup.com

Transfer Agent
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, Rhode Island 02940-3078
(800) 317-4445
Web Site:  www.computershare.com
Hearing Impaired:  TDD:  800-952-9245

Dividend Reinvestment
and Stock Purchase Plan
The Company offers a dividend
reinvestment and stock purchase plan
through its transfer agent.
For information contact:
Donegal Group Inc.
Dividend Reinvestment and Stock Purchase Plan
Computershare Trust Company, N.A.
P.O. Box 43078
Providence, Rhode Island 02940-3078

Stockholders
The following represent the number of
common stockholders of record
as of December 31, 2011:

Class A common stock
Class B common stock

1,870
384

DONEGAL GROUP

2 011  Annual  Report

1195 River Road, P.O. Box 302

Marietta, PA 17547-0302

717.426.1931

www.donegalgroup.com

DONEGAL GROUP

2 011  Annual  Report