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Donegal Group Inc.

dgica · NASDAQ Financial Services
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Ticker dgica
Exchange NASDAQ
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 410
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FY2020 Annual Report · Donegal Group Inc.
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ANNUAL  
REPOR T

Donegal Group Inc. is an insurance holding  
company that offers property and casualty insurance  
through its wholly owned insurance subsidiaries. 

ANNUAL  
REPOR T

Our Class A common stock and Class B common stock trade on the NASDAQ  

Global Select Market under the symbols DGICA and DGICB, respectively. 

Our insurance subsidiaries and Donegal Mutual Insurance Company have  

interrelated operations and conduct business together as the Donegal Insurance 

Group. The Donegal Insurance Group, which is rated A (Excellent) by A.M. Best  

Company, offers commercial and personal insurance products through a network  

of independent insurance agencies in 24 states.

We are focused on several primary strategies, including achieving sustained  

excellent financial performance, strategically modernizing our operations and  

processes to transform our business, capitalizing on opportunities to grow  

profitably and delivering a superior experience to our agents and customers.

Financial Highlights

YEAR ENDED DECEMBER 31,  

2020

2019

2018

2017

2016

INCOME STATEMENT DATA

|

|

|

|

|

Premiums earned

Investment income, net

Investment gains (losses)

Total revenues

 $ 742,040,339  $ 756,078,400  $ 741,290,873  $ 702,514,755  $ 656,204,797

29,504,466

 29,514,955 

 26,907,656 

 23,527,304 

 22,632,730 

2,777,919

 21,984,617

 (4,801,509)

 5,705,255 

2,525,575

777,819,910

 812,451,471 

 771,828,320 

 739,026,537 

688,423,020

Income (loss) before income tax expense (benefit) 

63,272,503

 57,081,030

 (48,236,849)

 12,114,462 

41,328,407

Income tax expense (benefit)

10,457,251

 9,929,286

 (15,476,509)

 4,998,362 

10,527,270

Net income (loss)

52,815,252

 47,151,744

 (32,760,340)

 7,116,100 

30,801,137

Basic earnings (loss) per share - Class A 

Diluted earnings (loss) per share - Class A

Cash dividends per share - Class A

Basic earnings (loss) per share - Class B

Diluted earnings (loss) per share - Class B 

Cash dividends per share - Class B

1.84

1.83

0.60

1.65

1.65

0.53

BALANCE SHEET DA TA AT YEAR END              |

 1.68

 1.67

 0.58 

 1.51

 1.51

 0.51 

|

 (1.18)

 (1.18)

 0.57 

 (1.09)

 (1.09)

 0.50 

|

 0.27 

 0.26 

 0.56 

 0.22 

 0.22 

 0.49 

|

 1.19 

 1.16 

 0.55 

 1.06 

 1.06 

0.48

|

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

 $ 1,221,201,784  $1,110,553,363   $1,030,798,566   $1,005,869,705 

 $ 945,519,655

2,160,520,324  1,923,161,131  1,832,078,267  1,737,919,778  1,623,131,037

90,000,000

 40,000,000 

 65,000,000 

 64,000,000 

 74,000,000 

517,774,120

 451,015,519 

 398,869,901 

 448,696,104 

 438,615,320 

17.13

 15.67 

 14.05 

 15.95 

 16.21 

TOTAL REVENUES
[ in millions ]

TOTAL ASSETS
[ in billions ]

STOCKHOLDERS’ EQUITY 
[ in millions ]

$ 425
| 

$ 525
| 

$ 625
| 

$ 725
| 

$ 825
|

$ 1.25
| 

$ 1.50
| 

$ 1.75
| 

$ 2.00 $ 2.25
|
| 

$ 325
| 

$ 375
| 

$ 425
| 

$ 475
| 

$ 525
|

20 

19 

18 

17 

16

20 

19 

18 

17 

16

20 

19 

18 

17 

16

Donegal Group Inc.  |  2020   

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1 

 
 
 
           
To Our Stockholders

As we reflect back on the unprecedented events and challenges we all faced  

in 2020, it is clear that our world has irreversibly changed in many respects. As  

this annual report goes to press, it has been almost exactly one year since our federal  

government declared a state of emergency, which quickly led to the collective dawning 

realization that the COVID-19 pandemic would be an event unlike any other we faced 

before in our lifetimes. Even as we, like so many other companies, quickly mobilized 

our crisis management team and began to take prudent measures to safeguard  

the health of our employees and to ensure the continuity of our core operations, it  

was difficult to imagine then that a novel coronavirus could impact our modern world  

to the magnitude we have experienced in 2020. Despite what may seem at times to be 

an unending barrage of challenging circumstances, Donegal’s management, employees 

and network of professional independent agents are pulling together like never before 

to overcome the obstacles. We are moving forward to execute our strategic plan  

and fulfill our mission to be “there when it matters most” for our policyholders.

The events of 2020 have confirmed our core belief that exceptional service and
accessibility to our agents and customers drives positive business results. We believe 
our ability to maintain our highly responsive service levels was a key underlying force
that contributed to our solid commercial premium growth during the year. We were 
pleased that a continuation of improved underwriting results and stable investment 
income during 2020 led to a 9.3 percent increase in book value per share to $17.13 
at December 31, 2020, compared to $15.67 at December 31, 2019. In addition, our 
dividend yield continues to rank highly among our public insurance company peers.

9.3

PERCENT

BOOK VALUE 
PER SHARE 
GROWTH

2

2020 Financial Performance

We entered 2020 with strong momentum and an expectation that the 
many initiatives we had successfully implemented in the past several years 
would continue to drive favorable impacts to our operations and financial 
results. While we expected improved results in our automobile lines from
rate increases and underwriting adjustments, reduced driving and business
activity due to the pandemic contributed to reductions in automobile claim 
frequency levels throughout the year. Government shelter-in-place mandates 
and other restrictions on businesses and individuals varied greatly across
our operating regions, making it challenging to measure the incremental
impact of recent pricing and underwriting adjustments versus pandemic-
driven factors. Nonetheless, the welcome improvement in our automobile
results and a continuation of favorable workers’ compensation performance 
were key drivers of our improved underwriting performance in 2020 
compared to 2019.

Continuing Shift in Our Mix of Business
Net premiums earned decreased 1.9 percent in 2020, as a reduction in 
our personal lines writings modestly outweighed commercial lines growth.
As a result, we continued to shift our mix of business to a higher proportion
of commercial business. Net premiums earned within our commercial lines 
segment grew 7.1 percent in 2020 and represented 55.6 percent of our total 
net premiums earned for the year. We stressed to our front-line personnel 
the necessity for unparalleled accessibility and responsiveness to agents and
customers in order to demonstrate our commitment to them, particularly
in the midst of the uncertainty and disruption they faced throughout 2020. 
In turn, our independent agents reciprocated by sending us new quality
commercial business accounts.

Solid Commercial Lines Performance
Our commercial lines generated a statutory combined ratio of 
97.8% for 2020, despite an increase in the impact of weather-related 
losses compared to the prior year. We attributed the increase primarily 
to a handful of localized tornado events and a record-setting Midwest
derecho event that caused significant damage to commercial properties. 
We continue to take actions to improve the performance of our commercial
automobile line of business, where we saw marginal improvement in 2020
but have more work to do to reach targeted profitability levels. Market 
conditions are generally favorable throughout our operating regions, 
and we expect to obtain favorable pricing increases in our commercial 
business segment as we continue to gain market share throughout 
our operating regions in 2021.

Donegal Group Inc.  |  2020   

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           3

7.1

PERCENT

COMMERCIAL 
LINES GROWTH

 
Personal Lines Profitability Improvement
The commercial lines growth was offset by an 11.2 percent decline in the net premiums 
earned within our personal lines segment. The decline reflected normal attrition
combined with the fact that we had lower new business writings than we targeted. 
We have prioritized profitability over growth in this segment in recent years, and our 
new business volume decline was primarily due to pricing and underwriting actions we
implemented in the past few years to restore rate adequacy. Those actions contributed
to a substantial improvement in our personal lines profitability in 2020. Other factors 
leading to that improvement included lower claim frequency due to reduced traffic 
density and a planned decrease in homeowners exposures in areas prone to severe
weather, as well as earning additional premiums from rate increases we implemented 
in 2019. Our 2020 statutory combined ratio of 92.4% for personal lines compared 
favorably to the 102.6% personal lines statutory combined ratio for 2019. 

Summary of Financial Results  
Total revenues decreased 4.3 percent for 2020, reflecting the modest decline in
net premiums earned discussed above as well as lower net investment gains. Net
investment gains of $2.8 million for 2020 were primarily related to an increase in the
market value of equity securities we held at December 31, 2020, which rebounded
substantially from the market-driven unrealized losses we reported for the first quarter 
of 2020. Conversely, we reported $22.0 million in net investment gains for 2019, which
included a $12.7 million gain on the sale of Donegal Financial Services Corporation,
with the remainder of the gains primarily related to an increase in the market value of 
equity securities we held at December 31, 2019. Apart from the change in net invest-
ment gains, net investment income for 2020 was essentially unchanged from 2019.

Net favorable reserve development for losses incurred in prior accident years totaled
$12.9 million for 2020, reducing the loss ratio by 1.7 percentage points. Our insurance 
subsidiaries experienced favorable development in their workers’ compensation and 
personal automobile loss reserves, partially offset by modest unfavorable development
in their commercial automobile loss reserves. That development was nearly identical
to net favorable reserve development for 2019, and we were pleased to observe 
a continuation of relative stability in loss reserves during 2020.

Our insurance subsidiaries’ combined ratio for 2020 was 96.0 percent, improving
from the 2019 combined ratio of 99.5 percent. The favorable underwriting results
contributed to net income of $52.8 million, or $1.83 per diluted Class A share, for 
2020, compared to $47.2 million, or $1.67 per diluted Class A share, for 2019.

Moving Forward on Strategic Initiatives 

New Personal Lines Products Coming in 2021
Moving into 2021, we look forward to a phased roll-out of new personal 
lines products in 11 states beginning in the second half of the year and 
continuing into the first half of 2022. While our new products will include
various coverage enhancements, the primary advantages we expect relate
to modernized rating methodology, including enhanced pricing segmen-
tation and application of predictive analytical pricing models. As we 
introduce these new products and pricing capabilities, we look forward
to competing more effectively for new quality personal lines accounts
through our independent agents.

Donegal Mutual Systems Modernization Project Update
Progress continues on the many facets of Donegal Mutual’s systems 
modernization project. The software release under development currently 
will include as the primary deliverable the new personal lines products 
discussed above. The scope of this release has expanded to meet com-
pelling business demands, and multiple technical and business teams are 
coordinating efforts to ensure a successful implementation. Work on 
the initial phase of the next software release will accelerate beginning in 
the second quarter of 2021, focusing on three additional commercial lines
of business to complement the workers’ compensation line that has been 
in production on the new platforms since February 2020. In preparation 
for that release, our commercial lines business team performed a com-
prehensive review of their current workflows and developed a detailed 
roadmap for the future state end-to-end underwriting process. This 
preparation will greatly streamline future development efforts.

Mountain States Insurance Group –  
A New Source of Commercial Growth
As previously announced, the underwriting results of the Mountain 
States Insurance Group, which Donegal Mutual acquired in May 2017 
and which offers commercial products in four Southwestern states, will be
included in the pooling agreement between Donegal Mutual and Atlantic
States Insurance Company, our largest subsidiary, beginning with policies
effective in 2021. We expect the Mountain States Insurance Group will
generate between $48 and $50 million in net premiums written in 2021,
of which 80 percent will be included in Donegal Group’s  consolidated 
net premiums written throughout the year. We look forward to continuing
to expand our footprint in this region as a source of profitable 
commercial growth in the years ahead.

Donegal Group Inc.  |  2020   

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           5

Photos left: Amidst the  
unprecedented challenges  
of the past year, Donegal 
ramped up its community  
commitment when our  
neighbors needed it most. 

Through our Agencies  
of Distinction Program,  
we partnered with many  
of our agents to help  
nonprofits and community  
organizations across our  
regional footprint. 

In 2020, Donegal was  
pleased to contribute over 
$500,000 to help support  
the communities we serve  
in various ways.

 
Conclusion

We refreshed our three-year strategic plan during 2020. The plan 
emphasizes several primary strategies: achieving sustained excellent 
financial performance, strategically modernizing operations and 
processes to transform our business, capitalizing on opportunities 
to grow profitably and delivering a superior experience to our agents
and customers. As we execute these strategies, we expect to continue 
to build and enhance the book value of Donegal Group for the 
benefit of all of our stockholders.

In closing, as so many of our personal lives were affected by 
the pandemic, we have recognized the importance of family, friends, 
colleagues and business associates. In many ways, the profound
disruption to our normal routines has forced us to take stock of what
is truly important in our lives. Since March 2020, the vast majority
of our employees have been working from home to ensure their health
and safety and to limit potential exposure for those essential employees 
who have been steadfastly maintaining key in-person operations to 
support the remote workforce. We express our appreciation to the 
entire dedicated team of Donegal insurance professionals and support 
personnel who quickly adapted to a mostly remote working environment. 
Pulling together, they identified creative ways to not only meet the 
challenges of each day but also to execute effectively on key initiatives, 
maintain excellent agency communications and customer service 
levels and ultimately move our organization forward in a year that
none of us will ever forget. Our employees and independent agents 
also found ways to pull together to move our local communities
forward, as we are also pleased to highlight in this report.

On behalf of our board of directors, management and employees, 
I sincerely express our appreciation to you, our stockholders, for your 
continued support of Donegal. We remain steadfastly focused on 
enhancing the value of your investment over time.

Kevin G. Burke 
PRESIDENT AND CHIEF EXECUTIVE OFFICER

6

Donegal Group Inc.  |  2020   

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

þ

o

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________________ to _________________

Commission file number 0-15341

DONEGAL GROUP INC.

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of
incorporation or organization)

1195 River Road, Marietta, Pennsylvania
(Address of principal executive offices)

23-2424711

(I.R.S. Employer
Identification No.)

17547
(Zip code)

Securities registered pursuant to Section 12(b) of the Act:

Registrant’s telephone number, including area code: (800) 877-0600

Title of Each Class

Trading Symbols

Name of Each Exchange on Which Registered

Class A Common Stock, $.01 par value

Class B Common Stock, $.01 par value

DGICA

DGICB

The NASDAQ Global Select Market

The NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None.

Indicate by check mark whether the registrant is a well-known seasoned issuer as defined in Rule 405 of the Securities Act: Yes o. No þ.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes o. No þ.
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days. Yes þ. No o.
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit
such files). Yes þ. No o.
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or
an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth
company” in Rule 12b-2 of the Act. (Check one):

Large accelerated filer o
Emerging growth company o

Accelerated filer þ

Non-accelerated filer o

Smaller reporting company þ

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that
prepared or issued its audit report. Yes þ. No o.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o. No þ.
State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the
common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently
completed second fiscal quarter. $216,494,411.

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date: 24,699,005 shares of
Class A common stock and 5,576,775 shares of Class B common stock outstanding on March 1, 2021.

The registrant incorporates by reference portions of the registrant’s definitive proxy statement relating to registrant’s annual meeting of

stockholders to be held April 15, 2021 into Part III of this report.

Documents Incorporated by Reference

DONEGAL GROUP INC.
INDEX TO FORM 10-K REPORT

PART I

Item 1.

Business

Item 1A. Risk Factors

Item 1B. Unresolved Staff Comments

Item 2.

Item 3.

Properties

Legal Proceedings

Item 4. Mine Safety Disclosures

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity

Item 6.

Securities
Selected Financial Data

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Item 9B. Other Information

PART III

Item 10. Directors, Executive Officers and Corporate Governance

Item 11. Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13. Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

PART IV

Item 15. Exhibits, Financial Statement Schedules

Item 16.

Form 10-K Summary

Page

1

23

35

35

35

35

36

38

39
54

56

98

98

98

100

101

101

101

101

102

104

(i)

PART I

Item 1. Business.

Introduction

Donegal Group Inc., or DGI, is an insurance holding company whose insurance subsidiaries and affiliates offer personal
and commercial lines of property and casualty insurance to businesses and individuals in 24 Mid-Atlantic, Midwestern, New
England, Southern and Southwestern states. DGI has no significant business operations and is separate and distinct from its
insurance subsidiaries. As used in this Form 10-K Report, the terms “we,” “us” and “our” refer to Donegal Group Inc. and its
insurance subsidiaries. Our Class A common stock and our Class B common stock trade on the NASDAQ Global Select Market
under the symbols “DGICA” and “DGICB,” respectively.

Donegal Mutual Insurance Company, or Donegal Mutual, organized us as an insurance holding company on August 26,

1986. At December 31, 2020, Donegal Mutual held approximately 42% of our outstanding Class A common stock and
approximately 84% of our outstanding Class B common stock. Donegal Mutual’s ownership provides Donegal Mutual with
approximately 71% of the combined voting power of our outstanding shares of Class A common stock and our outstanding
shares of Class B common stock. Our insurance subsidiaries and Donegal Mutual have interrelated operations due to an
intercompany pooling agreement and other intercompany agreements and transactions we describe in Note 3 of the Notes to
Consolidated Financial Statements. While maintaining the separate corporate existence of each company, our insurance
subsidiaries conduct business together with Donegal Mutual and its insurance subsidiaries as the Donegal Insurance Group. The
Donegal Insurance Group is not a legal entity, is not an insurance company and does not issue or administer insurance policies.
Rather, it is a trade name that refers to the group of insurance companies that are affiliated with Donegal Mutual.

At December 31, 2020, we had three segments: our investment function, our commercial lines of insurance and our
personal lines of insurance. We set forth financial information about these segments in Note 19 of the Notes to Consolidated
Financial Statements. The commercial lines products of our insurance subsidiaries consist primarily of commercial automobile,
commercial multi-peril and workers’ compensation policies. The personal lines products of our insurance subsidiaries consist
primarily of homeowners and private passenger automobile policies.

Our insurance subsidiaries and Donegal Mutual provide their policyholders with a selection of insurance products at

competitive rates, while pursuing profitability by adhering to a strict underwriting discipline. Our insurance subsidiaries derive
a substantial portion of their insurance business from smaller to mid-sized regional communities. We believe this focus
provides our insurance subsidiaries with competitive advantages in terms of local market knowledge, marketing, underwriting,
claims servicing and policyholder service. At the same time, we believe our insurance subsidiaries have cost advantages over
many smaller regional insurers that result from economies of scale our insurance subsidiaries realize through centralized
accounting, administrative, data processing, investment and other services.

We believe we have a substantial opportunity, as a well-capitalized regional insurance holding company with a solid

business strategy, to grow profitably and compete effectively with larger national property and casualty insurers. Our
downstream holding company structure, with Donegal Mutual holding approximately 71% of the combined voting power of our
common stock, has proven its effectiveness and success over the 34 years of our existence. Over that time period, we have
grown significantly in terms of revenue and financial strength, and the Donegal Insurance Group has developed an excellent
reputation as a regional group of property and casualty insurers.

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we pursue

opportunities to acquire other insurance companies to expand our business in a given region. Since 1998, we and Donegal
Mutual have completed seven transactions involving acquisitions of property and casualty insurance companies or participation
in the business of property and casualty insurance companies through Donegal Mutual’s entry into quota-share reinsurance
agreements with them.

Donegal Mutual completed the merger of Mountain States Mutual Casualty Company, or Mountain States, with and into

Donegal Mutual effective May 25, 2017. Donegal Mutual was the surviving company in the merger, and Mountain States’
insurance subsidiaries, Mountain States Indemnity Company and Mountain States Commercial Insurance Company
(collectively, the "Mountain States insurance subsidiaries"), became insurance subsidiaries of Donegal Mutual upon completion
of the merger. Upon completion of the merger, Donegal Mutual assumed all of the policy obligations of Mountain States and
began to market its products together with the Mountain States insurance subsidiaries as the Mountain States Insurance Group
in four Southwestern states. Donegal Mutual also entered into a 100% quota-share reinsurance agreement with the Mountain

-1-

States insurance subsidiaries on the merger date. Beginning with policies effective in 2021, Donegal Mutual began to place the
business of the Mountain States Insurance Group into the underwriting pool we describe in “History and Organizational
Structure.” As a result, our consolidated financial results through December 31, 2020 excluded the results of the Mountain
States Insurance Group operations in those Southwestern states.

We and Donegal Mutual sold Donegal Financial Services Corporation (“DFSC”) to Northwest Bancshares, Inc.
(“Northwest”) on March 8, 2019, resulting in proceeds valued at approximately $85.8 million in a combination of cash and
Northwest common stock. DFSC was a grandfathered unitary savings and loan holding company that owned Union Community
Bank, a state savings bank. Immediately prior to the closing of the merger, DFSC paid a dividend of approximately $29.2
million to us and Donegal Mutual. As the owner of 48.2% of DFSC’s common stock, we received a dividend payment from
DFSC of approximately $14.1 million and consideration from Northwest that included a combination of cash in the amount of
$20.5 million and Northwest common stock with a fair value at the closing date of $20.9 million. We recorded a gain of $12.7
million from the sale of DFSC in our results of operations during 2019. We sold the Northwest common stock that we received
as part of the consideration during 2019. This transaction represented the culmination of a banking strategy that began with the
formation of DFSC in 2000.

Effective December 1, 2019, our insurance subsidiaries Le Mars Insurance Company (“Le Mars”) and Sheboygan Falls

Insurance Company (“Sheboygan Falls”) merged with and into Atlantic States Insurance Company (the “Mergers”). As a result
of the Mergers, the separate corporate existences of Le Mars and Sheboygan Falls ceased and Atlantic States Insurance
Company (“Atlantic States”) continued as the surviving insurance company. Atlantic States placed the business of Le Mars and
Sheboygan Falls, as their policies renewed subsequent to the effective date of the Mergers, into the underwriting pool.

Available Information

You may obtain our Annual Reports on Form 10-K, including this Form 10-K Report, our quarterly reports on Form 10-Q,
our current reports on Form 8-K, our proxy statement and our other filings pursuant to the Securities Exchange Act of 1934, or
the Exchange Act, without charge by viewing our website at www.donegalgroup.com. You may also view our Code of
Business Conduct and Ethics and the charters of the executive committee, the audit committee, the compensation committee
and the nominating committee of our board of directors on our website. Upon request to our corporate secretary, we will also
provide printed copies of any of these documents to you without charge. We have provided the address of our website solely for
the information of investors. We do not intend the reference to our website address to be an active link or to otherwise
incorporate the contents of our website into this Form 10-K Report. In addition to our website, the Securities and Exchange
Commission (the “SEC”) maintains an Internet site at www.sec.gov that contains our reports, proxy and information statements
and other information that we electronically file with, or furnish to, the SEC.

History and Organizational Structure

In the mid-1980’s, Donegal Mutual, as a mutual insurance company, recognized the desirability of developing additional

sources of capital and surplus so it could remain competitive, expand its business and ensure its long-term viability.
Accordingly, Donegal Mutual determined that the implementation of a downstream holding company structure was a viable
business strategy to accomplish that objective. Thus, in 1986, Donegal Mutual formed us as a downstream holding company.
After Donegal Mutual formed us, we in turn formed Atlantic States as our wholly owned property and casualty insurance
company subsidiary.

In connection with the formation of Atlantic States and the establishment of our downstream insurance holding company
system, Donegal Mutual and Atlantic States entered into a proportional reinsurance agreement, or pooling agreement. Under
the pooling agreement, Donegal Mutual and Atlantic States contribute substantially all of their respective premiums, losses and
loss expenses to the underwriting pool, and the underwriting pool, acting through Donegal Mutual, then allocates 80% of the
pooled business to Atlantic States. Thus, Donegal Mutual and Atlantic States share the underwriting results of the pooled
business in proportion to their respective participation in the underwriting pool.

Donegal Mutual and our insurance subsidiaries share a combined business plan to enhance market penetration and

underwriting profitability objectives. We believe Donegal Mutual’s majority interest in the combined voting power of our Class
A common stock and of our Class B common stock fosters our ability to implement our business philosophies, enjoy
management continuity, maintain superior employee relations and provide a stable environment within which we can grow our
businesses.

The products Donegal Mutual and our insurance subsidiaries offer are generally complementary, which permits the
Donegal Insurance Group to offer a broad range of products in a given market and to expand the Donegal Insurance Group’s

-2-

ability to service an entire personal lines or commercial lines account. Distinctions within the products Donegal Mutual and our
insurance subsidiaries offer generally relate to specific risk profiles within similar classes of business, such as preferred tier
products versus standard tier products. Donegal Mutual and we do not allocate all of the standard risk gradients to one
company. As a result, the underwriting profitability of the business the individual companies write directly will vary.
However, the underwriting pool homogenizes the risk characteristics of all business that Donegal Mutual and Atlantic States
write directly. The business Atlantic States derives from the underwriting pool represents a significant percentage of our total
consolidated revenues.

As the capital of Atlantic States and our other insurance subsidiaries has increased, the underwriting capacity of our
insurance subsidiaries has increased proportionately. The size of the underwriting pool has also increased substantially.
Therefore, as we originally planned in the mid-1980s, Atlantic States has successfully raised the capital necessary to support the
growth of its direct business as well as to accept increases in its allocation of business from the underwriting pool. The portion
of the underwriting pool allocated to Atlantic States has increased from an initial allocation of 35% in 1986 to an 80%
allocation since March 1, 2008. We do not anticipate any further change in the pooling agreement between Atlantic States and
Donegal Mutual, including any change in the percentage participation of Atlantic States in the underwriting pool.

In addition to Atlantic States, our insurance subsidiaries are Southern Insurance Company of Virginia, or Southern, The
Peninsula Insurance Company and its wholly owned subsidiary, Peninsula Indemnity Company, or collectively, Peninsula, and
Michigan Insurance Company, or MICO. Donegal Mutual has a 100% quota-share reinsurance agreement with Southern
Mutual Insurance Company, or Southern Mutual, and Donegal Mutual places its assumed business from Southern Mutual into
the underwriting pool. Donegal Mutual wholly owns and has a 100% quota-share reinsurance agreement with the Mountain
States insurance subsidiaries. Beginning with policies effective in 2021, Donegal Mutual places its assumed business from
Mountain States insurance subsidiaries into the underwriting pool.

The following chart depicts our organizational structure, including all of our property and casualty insurance subsidiaries

and affiliates:

Because of the different relative voting power of our Class A common stock and our Class B common stock, our public

(1)
stockholders hold approximately 29% of the combined voting power of our Class A common stock and our Class B common stock and
Donegal Mutual holds approximately 71% of the combined voting power of our Class A common stock and our Class B common stock.

-3-

Relationship with Donegal Mutual

Donegal Mutual provides facilities, personnel and other services to us and our insurance subsidiaries. Donegal Mutual
allocates certain related expenses to Atlantic States in proportion to its participation in the underwriting pool. Our insurance
subsidiaries other than Atlantic States reimburse Donegal Mutual for their respective personnel costs and bear their
proportionate share of information services costs based on each subsidiaries’ respective percentage of the total net premiums
written of the Donegal Insurance Group. Charges for these services to Atlantic States and our other insurance subsidiaries
totaled $153.9 million, $134.1 million and $126.2 million for 2020, 2019 and 2018, respectively.

Donegal Mutual is the employer of record for all personnel who provide services for our insurance subsidiaries. Donegal
Mutual strives to maintain a culture that is based on integrity and respect, with an environment designed to facilitate excellent
service to the agents and customers of Donegal Mutual and our insurance subsidiaries. At December 31, 2020, Donegal Mutual
had 879 employees, of which 519 were based in its Marietta, Pennsylvania headquarters and 360 were based in regional offices
or were permanent remote employees. There were 866 full-time employees and 13 part-time employees. Since March 2020,
approximately 90% of Donegal Mutual's employees have been working remotely from their homes due to health and safety
concerns related to the COVID-19 pandemic. Donegal Mutual will continue to evaluate developments related to the pandemic
to determine if and when it is safe for employees to return to its headquarters and regional offices. Donegal Mutual provides
employee compensation that is competitive and consistent with an employee's position, knowledge, experience and skill level.
Donegal Mutual provides annual wage increases that are based on merit. Donegal Mutual provides an annual cash incentive
plan for all of its employees that provides an opportunity for Donegal Mutual's employees to earn a bonus as a percentage of
their annual wages that varies based on the level of underwriting profit Donegal Insurance Group achieves for a calendar year.
In addition, Donegal Mutual provides to its full-time employees a comprehensive employee benefits program, including
medical, dental and vision insurance, paid time off, and a 401(k) retirement plan that includes company matching provisions.
Donegal Mutual also provides substantial training, development and wellness programs and resources to its employees.

Our insurance subsidiaries have various reinsurance arrangements with Donegal Mutual. These agreements include:

•

a catastrophe reinsurance agreement with Atlantic States, MICO, Peninsula and Southern pursuant to which Donegal
Mutual provides coverage for losses related to any catastrophic occurrence over a set retention of $2.0 million for each
participating insurance subsidiary, with a combined retention of $5.0 million for a catastrophe involving a combination
of participating insurance subsidiaries, up to the amount Donegal Mutual and our insurance subsidiaries retain under
catastrophe reinsurance agreements with unaffiliated reinsurers; and

•

quota-share reinsurance agreements with MICO and Peninsula.

The purpose of the catastrophe reinsurance agreement is to lessen the effects of an accumulation of losses arising from one

event to levels that are appropriate given each subsidiary’s size, underwriting profile and surplus.

The purpose of the quota-share reinsurance agreement with Peninsula is to transfer to Donegal Mutual 100% of the
premiums and losses related to the workers’ compensation product line of Peninsula in certain states, which provides the
availability of an additional workers’ compensation tier for Donegal Mutual’s commercial accounts. Donegal Mutual places its
assumed business from Peninsula into the underwriting pool.

The purpose of the quota-share reinsurance agreement with MICO is to transfer to Donegal Mutual 25% of the premiums

and losses related to MICO’s business. Donegal Mutual places its assumed business from MICO into the underwriting pool.

We and Donegal Mutual have maintained a coordinating committee since our formation in 1986. The coordinating
committee consists of two members of our board of directors, neither of whom is a member of Donegal Mutual’s board of
directors, and two members of Donegal Mutual’s board of directors, neither of whom is a member of our board of directors.
The purpose of the coordinating committee is to establish and maintain a process for an ongoing evaluation of the transactions
between Donegal Mutual, our insurance subsidiaries and us. The coordinating committee considers the fairness of each
intercompany transaction to Donegal Mutual and its policyholders and to us and our stockholders.

A new agreement or any change to a previously approved agreement must receive coordinating committee approval. The

approval process for a new agreement between Donegal Mutual and us or one of our insurance subsidiaries or a change in such
an agreement is as follows:

•

both of our members on the coordinating committee must determine that the new agreement or the change in an
existing agreement is fair and equitable to us and in the best interests of our stockholders;

-4-

•

•

•

both of Donegal Mutual’s members on the coordinating committee must determine that the new agreement or the
change in an existing agreement is fair and equitable to Donegal Mutual and in the best interests of its policyholders;

our board of directors must approve the new agreement or the change in an existing agreement; and

Donegal Mutual’s board of directors must approve the new agreement or the change in an existing agreement.

The coordinating committee also meets annually to review each existing agreement between Donegal Mutual and us or our

insurance subsidiaries, including all reinsurance agreements between Donegal Mutual and our insurance subsidiaries. The
purpose of this annual review is to examine the results of the agreements over the past year and, in the case of reinsurance
agreements, over several years and to determine if the results of the existing agreements remain fair and equitable to us and our
stockholders and fair and equitable to Donegal Mutual and its policyholders or if Donegal Mutual and we should mutually
agree to certain adjustments to the terms of the agreements. In the case of these reinsurance agreements, the annual adjustments
typically relate to the reinsurance premiums, losses and reinstatement premiums. These agreements are ongoing in nature and
will continue in effect throughout 2021 in the ordinary course of our business.

Our members on the coordinating committee, as of the date of this Form 10-K Report, are Barry C. Huber and Richard D.
Wampler, II. Donegal Mutual’s members on the coordinating committee as of such date are Michael W. Brubaker and Cyril J.
Greenya. We refer to our proxy statement for our annual meeting of stockholders to be held on April 15, 2021 for further
information about the members of the coordinating committee.

We believe our relationships with Donegal Mutual offer us and our insurance subsidiaries a number of competitive

advantages, including the following:

•

•

•

•

•

enabling our stable management, the consistent underwriting discipline of our insurance subsidiaries, external growth,
long-term profitability and financial strength;

creating operational and expense synergies from the combination of resources and integrated operations of Donegal
Mutual and our insurance subsidiaries;

producing more stable and uniform underwriting results for our insurance subsidiaries over extended periods of time
than we could achieve without our relationship with Donegal Mutual;

providing opportunities for growth because of the ability of Donegal Mutual to affiliate and enter into reinsurance
agreements with, or otherwise acquire control of, mutual insurance companies and place the business it assumes into
the underwriting pool; and

providing Atlantic States with a significantly larger underwriting capacity because of the underwriting pool Donegal
Mutual and Atlantic States have maintained since 1986.

In the first quarter of 2021, our board of directors and the board of directors of Donegal Mutual each undertook a review of

the relationships between Donegal Mutual and DGI and determined that continuing the current relationships and the current
corporate structure of Donegal Mutual and DGI is in the best interests of DGI and its various constituencies.

Business Strategy

Our strategy is designed to allow our insurance subsidiaries to achieve their longstanding goal of outperforming the United

States property and casualty insurance industry in terms of profitability and service, thereby providing value to the
policyholders of our insurance subsidiaries and, ultimately, providing value to our stockholders. The annual net premiums
earned of our insurance subsidiaries have increased from $301.5 million in 2006 to $742.0 million in 2020, a compound annual
growth rate of 6.6%.

The combined ratio of our insurance subsidiaries and that of the United States property and casualty insurance industry as
computed using United States generally accepted accounting principles, or GAAP, and statutory accounting principles, or SAP,
for the years 2016 through 2020 are shown in the following table:

-5-

Our GAAP combined ratio

Our SAP combined ratio
Industry SAP combined ratio (1)

(1) As reported (projected for 2020) by A.M. Best Company.

2020

2019

2018

2017

2016

96.0 %

99.5 % 110.1 % 103.0 %

98.1 %

95.4

99.3

98.7

99.2

109.4

99.6

101.7

104.0

96.8

100.9

We and Donegal Mutual believe we can continue to expand our insurance operations over time through organic growth and

acquisitions of, or affiliations with, other insurance companies. We and Donegal Mutual have enhanced the performance of
companies we have acquired, while leveraging the acquired companies’ core strengths and local market knowledge to expand
their operations. Our insurance subsidiaries and Donegal Mutual also seek to increase their premium base by making quality
independent agency appointments, enhancing their competitive position within each agency, introducing new and enhanced
insurance products and developing and maintaining automated systems to improve service, communications and efficiency.

A detailed review of our business strategies follows:

•

Achieving underwriting profitability.

Our insurance subsidiaries seek to achieve consistent underwriting profitability. Underwriting profitability is a fundamental

component of our long-term financial strength because it allows our insurance subsidiaries to generate profits without relying
exclusively on their investment income for profitability. Our insurance subsidiaries seek to enhance their underwriting results
by:

•

•

•

carefully selecting the product lines they underwrite;

carefully selecting the individual risks they underwrite;

utilizing data analytics and predictive modeling tools to inform risk selection and pricing decisions;

• minimizing their individual exposure to catastrophe-prone areas; and

•

evaluating their claims history on a regular basis to ensure the adequacy of their underwriting guidelines and
product pricing.

Our insurance subsidiaries have no material exposures to asbestos or environmental liabilities. Our insurance subsidiaries

seek to provide more than one policy to a given personal lines or commercial lines customer because this “account selling”
strategy diversifies their risk and has historically improved their underwriting results. Our insurance subsidiaries also use
reinsurance to manage their exposure and limit their maximum net loss from large single risks or risks in concentrated areas.

•

Pursuing profitable growth by organic expansion within the traditional operating territories of our insurance
subsidiaries through developing and maintaining quality agency representation.

Continued expansion of our insurance subsidiaries within their existing markets will be a key source of their continued
premium growth, and maintaining an effective network of independent agencies is integral to this expansion. Our insurance
subsidiaries seek to be among the top three insurers within each of the independent agencies for the lines of business our
insurance subsidiaries write by providing a consistent, competitive and stable market for their products. We believe that the
consistency of the product offerings of our insurance subsidiaries enables our insurance subsidiaries to compete effectively for
independent agents with other insurers whose product offerings may fluctuate based on industry conditions. Our insurance
subsidiaries offer a competitive compensation program to their independent agents that rewards them for producing profitable
growth for our insurance subsidiaries. Our insurance subsidiaries provide their independent agents with ongoing support to
enable them to better attract and service customers, including:

•

•

fully automated underwriting and policy issuance systems for commercial and personal lines of insurance;

training programs;

• marketing support;

-6-

•

•

availability of a service center that provides comprehensive service for our policyholders; and

accessibility to and regular interactions with marketing and underwriting personnel and senior management of our
insurance subsidiaries.

Our insurance subsidiaries appoint independent agencies with a strong underwriting and growth track record. We believe

that our insurance subsidiaries will drive continued long-term growth by carefully selecting, motivating and supporting their
independent agencies.

•

Acquiring property and casualty insurance companies to augment the organic growth of our insurance subsidiaries.

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we expect

to continue to acquire other insurance companies to expand our business in a given region over time.

Since 1998, we and Donegal Mutual have completed seven transactions involving acquisitions of property and casualty

insurance companies or participation in the business of property and casualty insurance companies through Donegal Mutual’s
entry into quota-share reinsurance agreements with them. We and Donegal Mutual intend to continue our growth by pursuing
affiliations and acquisitions that meet our criteria. Our primary criteria are:

•

•

•

•

location in regions where our insurance subsidiaries and Donegal Mutual are currently conducting business or that
offer an attractive opportunity to conduct profitable business;

a mix of business similar to the mix of business of our insurance subsidiaries and Donegal Mutual;

annual premium volume between $50.0 million to $100.0 million; and

fair and reasonable transaction terms.

We believe that our relationship with Donegal Mutual assists us in pursuing affiliations with, and subsequent acquisitions
of, mutual insurance companies because, through Donegal Mutual, we understand the concerns and issues that mutual insurance
companies face. In particular, Donegal Mutual has had success affiliating with underperforming mutual insurance companies,
and we have either acquired them following their conversion to a stock company or benefited from their underwriting results as
a result of Donegal Mutual’s entry into a 100% quota-share reinsurance agreement with them and placement of that assumed
business into the pooling agreement. We have utilized our strengths and financial position to improve the operations of those
underperforming insurance companies. We evaluate a number of areas for operational synergies when considering acquisitions,
including product underwriting, expenses, the cost of reinsurance and technology.

We and Donegal Mutual have the ability to employ a number of acquisition and affiliation methods. Our prior acquisitions

and affiliations have taken one of the following forms:

•

•

•

purchase of all of the outstanding stock of a stock insurance company;

purchase of a book of business;

quota-share reinsurance transaction;

• merger of a mutual company into Donegal Mutual; or

•

two-step acquisition of a mutual insurance company in which:

•

•

as the first step, Donegal Mutual purchases a surplus note from the mutual insurance company, Donegal
Mutual enters into a services agreement with the mutual insurance company and Donegal Mutual’s
designees become a majority of the members of the board of directors of the mutual insurance company;
and

as the second step, the mutual insurance company enters into a quota-share reinsurance agreement with
Donegal Mutual or demutualizes, or converts, into a stock insurance company. Upon the demutualization
or conversion, we purchase the surplus note from Donegal Mutual and exchange it for all of the stock of
the stock insurance company resulting from the demutualization or conversion.

-7-

We believe that our ability to make direct acquisitions of stock insurance companies and to make indirect acquisitions of

mutual insurance companies through a sponsored conversion or a quota-share reinsurance agreement provides us with
flexibility that is a competitive advantage in making acquisitions. We also believe our historic record demonstrates our ability to
acquire control of an underperforming insurance company, re-underwrite its book of business, reduce its cost structure and
return it to sustained profitability.

While Donegal Mutual and we generally engage in preliminary discussions with potential direct or indirect acquisition
candidates from time to time, neither Donegal Mutual nor we make any public disclosure regarding a proposed acquisition until
Donegal Mutual or we have entered into a definitive acquisition agreement.

The following table highlights our and Donegal Mutual’s history of insurance company acquisitions and affiliations since

1998:

Company Name

Southern Heritage Insurance

Company (1)

State of Domicile
Georgia

Year Control
Acquired
1998

Method of Acquisition/Affiliation

Purchase of stock by us in 1998.

Le Mars Mutual Insurance

Company of Iowa and then Le
Mars Insurance Company (1)(2)

Iowa

Peninsula Insurance Group

Sheboygan Falls Mutual Insurance
Company and then Sheboygan
Falls Insurance Company (1)(2)

Maryland

Wisconsin

Southern Mutual Insurance

Company (3)

Georgia

Michigan Insurance Company

Michigan

2002

2004

2007

2009

2010

Surplus note investment by Donegal Mutual in 2002;
demutualization in 2004; acquisition of stock by us in
2004.

Purchase of stock by us in 2004.

Contribution note investment by Donegal Mutual in
2007; demutualization in 2008; acquisition of stock by
us in 2008.

Surplus note investment by Donegal Mutual and
quota-share reinsurance in 2009.

Purchase of stock by us and surplus note investment
by Donegal Mutual in 2010.

Mountain States Mutual Casualty

Company(4)

New Mexico

2017

Merger with and into Donegal Mutual in 2017.

(1) To reduce administrative and compliance costs and expenses, these subsidiaries subsequently merged into one of our existing

insurance subsidiaries.

(2) Each of these acquisitions initially took the form of an affiliation with Donegal Mutual. Donegal Mutual provided surplus note

financing to the insurance company, and, in connection with that financing, sufficient designees of Donegal Mutual were appointed
so as to constitute a majority of the members of the board of directors of the insurance company. Donegal Mutual and the insurance
company simultaneously entered into a services agreement whereby Donegal Mutual provided services to improve the operations of
the insurance company. Once the insurance company’s results of operations improved to the satisfaction of Donegal Mutual,
Donegal Mutual sponsored the demutualization of the insurance company. Upon the consummation of the demutualization, Donegal
Mutual converted the surplus note to capital stock of the newly demutualized insurance company. We then purchased all of the
capital stock of the insurance company from Donegal Mutual and made an additional capital contribution in cash to provide
adequate surplus to support the insurance company’s planned premium growth.

(3) Control acquired by Donegal Mutual.
(4) Donegal Mutual completed the merger of Mountain States with and into Donegal Mutual effective May 25, 2017. Donegal Mutual

was the surviving company in the merger, and Mountain States insurance subsidiaries became insurance subsidiaries of Donegal
Mutual upon completion of the merger. Donegal Mutual also entered into a 100% quota-share reinsurance agreement with the
Mountain States insurance subsidiaries on the merger date. Beginning with policies effective in 2021, Donegal Mutual places the
business of the Mountain States Insurance Group into the underwriting pool.

•

Providing responsive and friendly customer and agent service to enable our insurance subsidiaries to attract new
policyholders and retain existing policyholders.

We believe that excellent policyholder service is important in attracting new policyholders and retaining existing

policyholders. Our insurance subsidiaries work closely with their independent agents to provide a consistently responsive level
of claims service, underwriting and customer support. Our insurance subsidiaries seek to respond expeditiously and effectively
to address customer and independent agent inquiries in a number of ways, including:

-8-

•

•

•

•

availability of a customer call center, secure website and mobile application for claims reporting;

availability of a secure website and mobile application for access to policy information and documents, payment
processing and other features;

timely replies to information requests and policy submissions; and

prompt responses to, and processing of, claims.

Our insurance subsidiaries periodically conduct policyholder surveys to evaluate the effectiveness of their service to
policyholders. The management of our insurance subsidiaries meets on a regular basis with the personnel of the independent
insurance agents our insurance subsidiaries appoint to seek service improvement recommendations, react to service issues and
better understand local market conditions.

• Maintaining premium rate adequacy to enhance the underwriting results of our insurance subsidiaries, while

maintaining their existing book of business and preserving their ability to write new business.

Our insurance subsidiaries maintain discipline in their pricing by effecting rate increases to sustain or improve their
underwriting results without unduly affecting their customer retention. In addition to appropriate pricing, our insurance
subsidiaries seek to ensure that their premium rates are adequate relative to the amount of risk they insure. Our insurance
subsidiaries review loss trends on a regular basis to identify changes in the frequency and severity of their claims and to assess
the adequacy of their rates and underwriting standards. Our insurance subsidiaries also carefully monitor and audit the
information they use to price their policies for the purpose of enabling them to receive an adequate level of premiums for the
risk they assume. For example, our insurance subsidiaries audit the payroll data of their workers’ compensation customers to
verify that the assumptions used to price a particular policy were accurate. By implementing appropriate rate increases and
understanding the risks our insurance subsidiaries agree to insure, our insurance subsidiaries seek to achieve consistent
underwriting profitability.

•

Focusing on expense controls and utilization of technology to increase the operating efficiency of our insurance
subsidiaries.

Our insurance subsidiaries maintain stringent expense controls under direct supervision of their senior management. We

centralize the processing and administrative activities of our insurance subsidiaries to realize operating synergies and better
expense control. Our insurance subsidiaries utilize technology to automate much of their underwriting and to facilitate agency
and policyholder communications on an efficient, timely and cost-effective basis. Our insurance subsidiaries have increased
their annual premium per employee, a measure of efficiency that our insurance subsidiaries use to evaluate their operations,
from approximately $470,000 in 1999 to approximately $1.1 million in 2020.

Donegal Mutual and our insurance subsidiaries strive to maintain technology comparable to that of their larger competitors.
“Ease of doing business” is an increasingly important component of an insurer’s value to an independent agency. Our insurance
subsidiaries provide fully automated underwriting and policy issuance systems that substantially ease data entry and facilitate
the quoting and issuance of policies for the independent agents of our insurance subsidiaries. As a result, applications of the
independent agents for our insurance subsidiaries can result in policy issuance without further re-entry of information. These
systems also interface with the policy management systems of the independent agents of our insurance subsidiaries.

• Maintaining a conservative investment approach.

Return on invested assets is an important element of the financial results of our insurance subsidiaries. The investment
strategy of our insurance subsidiaries is to generate an appropriate amount of after-tax income on invested assets while limiting
the potential impact of equity market volatility and minimizing credit risk through investments in high-quality securities. As a
result, our insurance subsidiaries seek to invest a high percentage of their assets in diversified, highly rated and marketable
fixed-maturity instruments. The fixed-maturity portfolios of our insurance subsidiaries consist of both taxable and tax-exempt
securities. Our insurance subsidiaries maintain a portion of their portfolios in short-term securities to provide liquidity for the
payment of claims and operation of their respective businesses. Our insurance subsidiaries maintain a small percentage (4.8% at
December 31, 2020) of their portfolios in equity securities that have a history of paying cash dividends or that our insurance
subsidiaries expect will appreciate in value over time.

-9-

Competition

The property and casualty insurance industry is highly competitive on the basis of both price and service. Numerous

companies compete for business in the geographic areas where our insurance subsidiaries operate. Many of these other
insurance companies are substantially larger and have greater financial resources than those of our insurance subsidiaries. In
addition, because our insurance subsidiaries and Donegal Mutual market their respective insurance products exclusively
through independent insurance agencies, most of which represent more than one insurance company, our insurance subsidiaries
face competition within agencies, as well as competition to retain qualified independent agents.

Products and Underwriting

We report the results of our insurance operations in two segments: commercial lines of insurance and personal lines of
insurance. The commercial lines our insurance subsidiaries write consist primarily of commercial automobile, commercial
multi-peril and workers’ compensation insurance. The personal lines our insurance subsidiaries write consist primarily of
private passenger automobile and homeowners insurance. We describe these lines of insurance in greater detail below:

Commercial

•

•

Commercial automobile — policies that provide protection against liability for bodily injury and property damage
arising from automobile accidents and protection against loss from damage to automobiles owned by the insured.

Commercial multi-peril — policies that provide protection to businesses against many perils, usually combining
liability and physical damage coverages.

• Workers’ compensation — policies employers purchase to provide benefits to employees for injuries sustained during

employment. The workers’ compensation laws of each state determine the extent of the coverage we provide.

Personal

•

•

Private passenger automobile — policies that provide protection against liability for bodily injury and property damage
arising from automobile accidents and protection against loss from damage to automobiles owned by the insured.

Homeowners — policies that provide coverage for damage to residences and their contents from a broad range of
perils, including fire, lightning, windstorm and theft. These policies also cover liability of the insured arising from
injury to other persons or their property while on the insured’s property and under other specified conditions.

In recent years, we have taken actions to shift our business mix to a higher proportion of commercial business, where we
believe we have greater opportunities to achieve profitable, sustainable long-term growth. The following table sets forth the net
premiums written of our insurance subsidiaries by line of insurance for the periods indicated:

(dollars in thousands)

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Total business

Year Ended December 31,

2020

2019

2018

Amount

%

Amount

%

Amount

%

$ 135,294

18.2 % $ 122,142

16.2 % $ 108,123

14.5 %

109,960

147,993

32,739

425,986

184,602

111,886

19,666

316,154

14.8

19.9

4.5

57.4

24.9

15.1

2.6

42.6

113,684

138,750

30,303

404,879

210,507

117,118

20,097

347,722

15.1

18.5

4.0

53.8

28.0

15.5

2.7

46.2

109,022

117,509

15,241

349,895

249,275

123,782

21,064

394,121

14.7

15.8

2.0

47.0

33.5

16.6

2.9

53.0

$ 742,140

100.0 % $ 752,601

100.0 % $ 744,016

100.0 %

-10-

The commercial lines and personal lines underwriting departments of our insurance subsidiaries evaluate and select those
risks that they believe will enable our insurance subsidiaries to achieve an underwriting profit. The underwriting departments
have significant interaction with the independent agents regarding the underwriting philosophy and the underwriting guidelines
of our insurance subsidiaries. Our underwriting personnel also assist in the development of quality products at competitive
prices to promote growth and profitability.

We formally established an enterprise analytics function in early 2019. Our enterprise analytics team is responsible for core

functions of ratemaking, predictive analytics, data governance and business intelligence. Those responsibilities include the
development and expansion of risk-based pricing segmentation, analytical innovation, predictive modeling solutions, formal
data strategies, performance monitoring and enhanced reporting mechanisms.

In order to achieve underwriting profitability on a consistent basis, our insurance subsidiaries:

•

•

•

assess and select primarily standard and preferred risks;

adhere to disciplined underwriting guidelines; and

utilize various types of risk management and loss control services.

Our insurance subsidiaries also review their existing policies and accounts to determine whether those risks continue to

meet their underwriting guidelines. If a given policy or account no longer meets those underwriting guidelines, our insurance
subsidiaries will take appropriate action regarding that policy or account, including raising premium rates or non-renewing the
policy to the extent applicable law permits.

As part of the effort of our insurance subsidiaries to maintain acceptable underwriting results, they conduct annual reviews

of agencies that have failed to meet their underwriting profitability criteria. The review process includes an analysis of the
underwriting and re-underwriting practices of the agency, the completeness and accuracy of the applications the agency
submits, the adequacy of the training of the agency’s staff and the agency’s record of adherence to the underwriting guidelines
and service standards of our insurance subsidiaries. Based on the results of this review process, the marketing and underwriting
personnel of our insurance subsidiaries develop, together with the agency, a plan to improve its underwriting profitability. Our
insurance subsidiaries monitor the agency’s compliance with the plan and take other measures as required in the judgment of
our insurance subsidiaries, including the termination to the extent applicable law permits of agencies that are unable to achieve
acceptable underwriting profitability.

Distribution

Our insurance subsidiaries market their products primarily in the Mid-Atlantic, Midwestern, New England, Southern and

Southwestern regions through approximately 2,300 independent insurance agencies. At December 31, 2020, the Donegal
Insurance Group actively wrote business in 24 states (Alabama, Colorado, Delaware, Georgia, Illinois, Indiana, Iowa, Maine,
Maryland, Michigan, Nebraska, New Hampshire, New Mexico, North Carolina, Ohio, Pennsylvania, South Carolina, South
Dakota, Tennessee, Texas, Utah, Vermont, Virginia, and Wisconsin). Prior to 2021, Donegal Mutual excluded the business it
wrote directly and assumed from the Mountain States insurance subsidiaries in four Southwestern states (Colorado, New
Mexico, Texas and Utah) from the pooling agreement between Donegal Mutual and Atlantic States. As a result, this business
had no impact on our results of operations through December 31, 2020. We believe the relationships of our insurance
subsidiaries with their independent agents are valuable in identifying, obtaining and retaining profitable business. Our insurance
subsidiaries maintain a stringent agency selection procedure that emphasizes appointing agencies with proven marketing
strategies for the development of profitable business, and our insurance subsidiaries only appoint agencies with a strong
underwriting history and potential growth capabilities. Our insurance subsidiaries also regularly evaluate the independent
agencies that represent them based on their profitability and performance in relation to the objectives of our insurance
subsidiaries. Our insurance subsidiaries seek to be among the top three insurers within each of their agencies for the lines of
business our insurance subsidiaries write.

-11-

The following table sets forth the percentage of direct premiums our insurance subsidiaries write, including 80% of the

direct premiums Donegal Mutual and Atlantic States include in the underwriting pool, in each of the states where they
conducted a significant portion of their business in 2020:

Pennsylvania

Michigan

Maryland

Georgia

Virginia

Delaware

Wisconsin

Ohio

Iowa

Indiana

Tennessee

Other

Total

34.7 %

15.2

9.3

7.2

6.9

6.5

3.8

3.2

2.3

2.2

2.1

6.6

100.0 %

Our insurance subsidiaries employ a number of policies and procedures that we believe enable them to attract, retain and

motivate their independent agents. We believe that the consistency of the product offerings of our insurance subsidiaries
enables our insurance subsidiaries to compete effectively for independent agents with other insurers whose product offerings
may fluctuate based upon industry conditions. Our insurance subsidiaries have a competitive compensation program for their
independent agents that includes base commissions, growth incentive plans and a profit-sharing plan, consistent with applicable
state laws and regulations, under which the independent agents may earn additional commissions based upon the volume of
premiums produced and the profitability of the business our insurance subsidiaries receive from that agency.

Our insurance subsidiaries encourage their independent agents to focus on “account selling,” or serving all of a particular
insured’s property and casualty insurance needs, which our insurance subsidiaries believe generally results in more favorable
loss experience than covering a single risk for an individual insured.

Technology

Donegal Mutual owns the technology systems our insurance subsidiaries use. The technology systems consist primarily of

an integrated central processing computer system, a series of server-based computer networks and various communication
systems that allow the home office and branch offices of Donegal Mutual and our insurance subsidiaries to utilize the same
systems for the processing of business. Donegal Mutual maintains backup facilities and systems at the office of one of our
insurance subsidiaries and tests these backup facilities and systems on a regular basis. Our insurance subsidiaries bear their
proportionate share of information services expenses based on their respective percentage of the total net premiums written of
the Donegal Insurance Group during the preceding calendar year.

The business strategy of our insurance subsidiaries depends on the use, development and implementation of integrated
technology systems. These systems enable our insurance subsidiaries to provide quality service to agents and policyholders by
processing business in a timely and efficient manner, communicating and sharing data with agents, providing a variety of
methods for the payment of premiums and allowing for the accumulation and analysis of information for the management of
our insurance subsidiaries.

We believe the availability and use of these technology systems has resulted in improved service to agents and

policyholders, increased efficiencies in processing the business of our insurance subsidiaries and lower operating costs. Key
components of these integrated technology systems are the agency interface system, the automated underwriting and policy
issuance systems, a claims processing system and an imaging system. The agency interface system provides our insurance
subsidiaries with a high level of data sharing both to and from agents’ systems and also provides agents with an integrated
means of processing new business. The automated underwriting and policy issuance systems provide agents with the ability to
generate underwritten quotes and automatically issue policies that meet the underwriting guidelines of our insurance
subsidiaries with limited or no intervention by their personnel. The claims processing system allows our insurance subsidiaries
to process claims efficiently and in an automated environment. The imaging system eliminates the need to handle paper files,
while providing greater access to the same information by a variety of personnel. We believe our agency-facing technology

-12-

systems compare favorably to those of many national property and casualty insurance carriers in terms of quality and service
levels. In 2018, Donegal Mutual initiated a multi-year systems modernization project to replace its remaining legacy systems,
streamline our business processes and workflows and enhance our data analytics and modeling capabilities. In February 2020,
Donegal Mutual implemented the first release of new systems related to the project, and our insurance subsidiaries began to
issue workers’ compensation policies from the new systems in the second quarter of 2020. Over the next several years, Donegal
Mutual expects to implement new systems for the remaining lines of business Donegal Mutual and our insurance subsidiaries
offer currently. The next release of new systems related to the project will include three personal lines of business and is
scheduled for phased implementation beginning in the third quarter of 2021.

Claims

The management of claims is a critical component of the philosophy of our insurance subsidiaries to achieve underwriting

profitability on a consistent basis and is fundamental to the successful operations of our insurance subsidiaries and their
dedication to excellent service. Our senior claims management oversees the claims processing units of each of our insurance
subsidiaries to assure consistency in the claims settlement process. The field office staff of our insurance subsidiaries receives
support from home office technical, litigation, material damage, subrogation and medical audit personnel.

The claims departments of our insurance subsidiaries rigorously manage claims to assure that they settle legitimate claims

quickly and fairly and that they identify questionable claims for defense. In the majority of cases, the personnel of our insurance
subsidiaries, who have significant experience in the property and casualty insurance industry and know the service philosophy
of our insurance subsidiaries, adjust claims. Our insurance subsidiaries provide various means of claims reporting on a 24-hours
a day, seven-days a week basis, including toll-free numbers and electronic reporting through our website and mobile
application. Our insurance subsidiaries strive to respond to notifications of claims promptly, generally within the day reported.
Our insurance subsidiaries believe that, by responding promptly to claims, they provide quality customer service and minimize
the ultimate cost of the claims. Our insurance subsidiaries engage independent adjusters as needed to handle claims in areas in
which the volume of claims is not sufficient to justify the hiring of internal claims adjusters by our insurance subsidiaries. Our
insurance subsidiaries also employ private adjusters and investigators, structural experts and outside legal counsel to
supplement their internal staff and to assist in the investigation of claims. Our insurance subsidiaries have a special investigative
unit primarily staffed by former law enforcement officers that attempts to identify and prevent fraud and abuse and to
investigate questionable claims.

The management of the claims departments of our insurance subsidiaries develops and implements policies and procedures

for the establishment of adequate claim reserves. Our insurance subsidiaries employ an actuarial staff that regularly reviews
their reserves for incurred but not reported claims. The management and staff of the claims departments resolve policy coverage
issues, manage and process reinsurance recoveries and handle salvage and subrogation matters. The litigation and personal
injury sections of our insurance subsidiaries manage all claims litigation. Branch office claims above certain thresholds require
home office review and settlement authorization. Our insurance subsidiaries provide their claims adjusters reserving and
settlement authority based upon their experience and demonstrated abilities. Larger or more complicated claims require
consultation and approval of senior claims department management.

Liabilities for Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with

respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. For example,
legislative, judicial and regulatory actions may expand coverage definitions, retroactively mandate coverage or otherwise
require our insurance subsidiaries to pay losses for damages that their policies explicitly excluded or did not intend to cover. At
the time of establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or
be less than such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on
assumptions as to future loss trends, expected claims severity, judicial theories of liability and other factors. However, during
the loss adjustment period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently,
it often becomes necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any
adjustments to the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations
in the period in which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance

-13-

subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations.
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim
settlement periods on bodily injury claims during the past several years. In addition, the COVID-19 pandemic and related
government mandates and restrictions resulted in various changes from historical claims reporting and settlement trends during
2020. These trend changes give rise to greater uncertainty as to the pattern of future loss settlements on bodily injury claims.
Related uncertainties regarding future trends include social inflation, the rate of plaintiff attorney involvement in claims and the
cost of medical technologies and procedures. Assumptions related to our insurance subsidiaries’ external environment include
the absence of significant changes in tort law and the legal environment that increase liability exposure, consistency in judicial
interpretations of insurance coverage and policy provisions and the rate of loss cost inflation. Internal assumptions include
consistency in the recording of premium and loss statistics, consistency in the recording of claims, payment and case reserving
methodology, accurate measurement of the impact of rate changes and changes in policy provisions, consistency in the quality
and characteristics of business written within a given line of business and consistency in reinsurance coverage and collectability
of reinsured losses, among other items. To the extent our insurance subsidiaries determine that underlying factors impacting
their assumptions have changed, our insurance subsidiaries make adjustments in their reserves that they consider appropriate for
such changes. Accordingly, our insurance subsidiaries’ ultimate liability for unpaid losses and loss expenses will likely differ
from the amount recorded at December 31, 2020. For every 1% change in our insurance subsidiaries’ loss and loss expense
reserves, net of reinsurance recoverable, the effect on our pre-tax results of operations would be approximately $5.6 million.

The establishment of appropriate liabilities is an inherently uncertain process and we can provide no assurance that our

insurance subsidiaries’ ultimate liability will not exceed our insurance subsidiaries’ loss and loss expense reserves and have an
adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and
extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions and events that
serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially all
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their
estimated future liabilities for losses and loss expenses in certain periods and, in other periods, their estimated future liabilities
for losses and loss expenses have exceeded their actual liabilities for losses and loss expenses. Changes in our insurance
subsidiaries’ estimates of their liability for losses and loss expenses generally reflect actual payments and their evaluation of
information received subsequent to the prior reporting period. Our insurance subsidiaries recognized a decrease in their liability
for losses and loss expenses of prior years of $12.9 million in each of 2020 and 2019. Our insurance subsidiaries recognized an
increase in their liability for losses and loss expenses of prior years of $35.6 million in 2018. Our insurance subsidiaries made
no significant changes in their reserving philosophy or claims management personnel, and they have made no significant
offsetting changes in estimates that increased or decreased their loss and loss expense reserves in those years. The 2020
development represented 2.6% of the December 31, 2019 net carried reserves and resulted primarily from lower-than-expected
severity in the workers’ compensation and personal automobile lines of business, partially offset by higher-than-expected
severity in the commercial automobile and commercial multi-peril lines of business, for accident years prior to 2020. The
majority of the 2020 development related to decreases in the liability for losses and loss expenses of prior years for Atlantic
States and MICO. The 2019 development represented 2.7% of the December 31, 2018 net carried reserves and resulted
primarily from lower-than-expected severity in the workers’ compensation line of business, partially offset by higher-than-
expected severity in the commercial automobile and commercial multi-peril lines of business, for accident years prior to 2019.
The majority of the 2019 development related to decreases in the liability for losses and loss expenses of prior years for Atlantic
States and MICO. The 2018 development represented 9.3% of the December 31, 2017 net carried reserves and resulted
primarily from higher-than-expected severity in the commercial multi-peril, personal automobile and commercial automobile
lines of business, offset by lower-than-expected severity in the workers’ compensation line of business, for accident years prior
to 2018. The majority of the 2018 development related to increases in the liability for losses and loss expenses of prior years for
Atlantic States and Southern. During 2018, our insurance subsidiaries received new information on previously-reported
commercial automobile and personal automobile claims that led our insurance subsidiaries to conclude that their prior actuarial
assumptions did not fully anticipate recent changes in severity and reporting trends. As a result, our insurance subsidiaries'
actuaries increased their projections of the ultimate cost of our insurance subsidiaries' prior-year personal automobile and
commercial automobile losses, and our insurance subsidiaries added $17.7 million to their reserves for personal automobile and
$20.8 million to their reserves for commercial automobile for accident years prior to 2018.

-14-

Excluding the impact of severe weather events and the COVID-19 pandemic, our insurance subsidiaries have noted stable
amounts in the number of claims incurred and the number of claims outstanding at period ends relative to their premium base in
recent years across most of their lines of business. However, the amount of the average claim outstanding has increased
gradually over the past several years due to various factors such as rising medical loss costs and increased litigation trends. We
have also experienced a general slowing of settlement rates in litigated claims. Our insurance subsidiaries could have to make
further adjustments to their estimates in the future. However, on the basis of our insurance subsidiaries’ internal procedures,
which analyze, among other things, their prior assumptions, their experience with similar cases and historical trends such as
reserving patterns, loss payments, pending levels of unpaid claims and product mix, as well as court decisions, economic
conditions and public attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for
losses and loss expenses.

Atlantic States’ participation in the underwriting pool with Donegal Mutual exposes Atlantic States to adverse loss
development on the business that Donegal Mutual contributes to the underwriting pool. However, pooled business represents
the predominant percentage of the net underwriting activity of both companies, and Donegal Mutual and Atlantic States share
proportionately any adverse risk development relating to the pooled business. The business in the underwriting pool is
homogeneous, and each company has a pro-rata share of the entire underwriting pool. Since the predominant percentage of the
business of Atlantic States and Donegal Mutual is pooled and the results shared by each company according to its participation
level under the terms of the pooling agreement, the intent of the underwriting pool is to produce a more uniform and stable
underwriting result from year to year for each company than either would experience individually and to spread the risk of loss
between the companies.

Donegal Mutual and our insurance subsidiaries operate together as the Donegal Insurance Group and share a combined

business plan designed to achieve market penetration and underwriting profitability objectives. The products our insurance
subsidiaries and Donegal Mutual offer are generally complementary, thereby allowing Donegal Insurance Group to offer a
broader range of products to a given market and to expand Donegal Insurance Group’s ability to service an entire personal lines
or commercial lines account. Distinctions within the products of Donegal Mutual and our insurance subsidiaries generally relate
to specific risk profiles targeted within similar classes of business, such as preferred tier products compared to standard tier
products, but we do not allocate all of the standard risk gradients to one company. Therefore, the underwriting profitability of
the business the individual companies write directly will vary.

Differences between liabilities reported in our financial statements prepared on a GAAP basis and our insurance
subsidiaries’ financial statements prepared on a SAP basis result from anticipating salvage and subrogation recoveries for
GAAP but not for SAP. These differences amounted to $21.0 million, $20.2 million and $20.0 million at December 31, 2020,
2019 and 2018, respectively.

The following table sets forth a reconciliation of the beginning and ending GAAP net liability of our insurance subsidiaries

for unpaid losses and loss expenses for the periods indicated:

(in thousands)

Year Ended December 31,

2020

2019

2018

Gross liability for unpaid losses and loss expenses at beginning of year

$

869,674

$

814,665

$

472,709

519,320

540,827

Less reinsurance recoverable

Net liability for unpaid losses and loss expenses at beginning of year
Provision for net losses and loss expenses for claims incurred in the

current year

Change in provision for estimated net losses and loss expenses for claims

incurred in prior years

Total incurred

Net losses and loss expense payments for claims incurred during:

The current year

Prior years

Total paid

Net liability for unpaid losses and loss expenses at end of year

Plus reinsurance recoverable

362,768

506,906

339,267

475,398

(12,945)

459,764

(12,932)

506,388

236,984

172,497

409,481

557,189

404,818

278,924

195,956

474,880

506,906

362,768

Gross liability for unpaid losses and loss expenses at end of year

$

962,007

$

869,674

$

-15-

676,672

293,271

383,401

35,631

576,458

308,578

175,883

484,461

475,398

339,267

814,665

The following table sets forth the development of the liability for net unpaid losses and loss expenses of our insurance

subsidiaries from 2010 to 2020. Loss data in the table includes business Atlantic States received from the underwriting pool.

“Net liability at end of year for unpaid losses and loss expenses” sets forth the estimated liability for net unpaid losses and

loss expenses recorded at the balance sheet date for each of the indicated years. This liability represents the estimated amount of
net losses and loss expenses for claims arising in the current and all prior years that are unpaid at the balance sheet date,
including losses incurred but not reported.

The “Net liability re-estimated as of” portion of the table shows the re-estimated amount of the previously recorded liability
based on experience for each succeeding year. The estimate increases or decreases as payments are made and more information
becomes known about the severity of the remaining unpaid claims. For example, the 2010 liability has developed a deficiency
after ten years because we expect the re-estimated net losses and loss expenses to be $989,000 more than the estimated liability
we initially established in 2010 of $217.9 million.

The “Cumulative deficiency (excess)” shows the cumulative deficiency or excess at December 31, 2020 of the liability
estimate shown on the top line of the corresponding column. A deficiency in liability means that the liability established in prior
years was less than the amount of actual payments and currently re-estimated remaining unpaid liability. An excess in liability
means that the liability established in prior years exceeded the amount of actual payments and currently re-estimated unpaid
liability remaining.

The “Cumulative amount of liability paid through” portion of the table shows the cumulative net losses and loss expense

payments made in succeeding years for net losses incurred prior to the balance sheet date. For example, the 2010 column
indicates that at December 31, 2020 payments equal to $213.3 million of the currently re-estimated ultimate liability for net
losses and loss expenses of $218.9 million had been made.

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Year Ended December 31,

Net liability at end of
year for unpaid
losses and loss
expenses

Net liability re-

estimated as of:

$217,896

$243,015

$250,936

$265,605

$292,301

$322,054

$347,518

$383,401

$475,398

$506,906

$557,189

One year later

217,728

250,611

261,294

280,074

299,501

325,043

354,139

419,032

462,466

493,961

Two years later

217,355

255,612

268,877

281,782

299,919

329,115

375,741

413,535

450,862

Three years later

218,449

257,349

270,473

281,666

304,855

338,118

376,060

404,902

Four years later

218,514

256,460

270,794

284,429

307,840

339,228

372,230

Five years later

218,202

255,660

271,954

285,130

310,354

338,020

Six years later

217,430

256,388

272,553

287,439

310,380

Seven years later

217,703

257,132

274,111

287,063

Eight years later

218,173

257,935

274,472

Nine years later

218,603

258,272

218,885

989

15,257

23,536

21,458

18,079

15,966

24,712

21,501

(24,536)

(12,945)

Ten years later
Cumulative

deficiency
(excess)

Cumulative amount
of liability paid
through:

One year later

$ 96,202

$119,074

$126,677

$131,766

$131,779

$149,746

$163,005

$175,883

$195,956

$172,497

Two years later

148,140

181,288

191,208

194,169

206,637

228,506

250,678

276,331

275,993

Three years later

178,073

217,138

225,956

233,371

251,654

274,235

306,338

317,447

Four years later

195,948

234,392

245,094

255,451

274,248

300,715

324,628

Five years later

203,633

241,538

254,502

265,841

287,178

309,630

Six years later

206,731

245,774

259,437

272,431

292,327

Seven years later

209,527

248,195

263,386

275,357

Eight years later

210,982

250,272

265,026

Nine years later

212,340

251,696

Ten years later

213,333

-16-

(in thousands)

2012

2013

2014

2015

2016

2017

2018

2019

2020

Gross liability at end

of year

$458,827

$495,619

$538,258

$578,205

$606,665

$676,672

$814,665

$869,674

$962,007

Year Ended December 31,

Reinsurance

recoverable

Net liability at end of

year

Gross re-estimated

liability
Re-estimated

recoverable
Net re-estimated

liability

Gross cumulative
deficiency
(excess)

207,891

230,014

245,957

256,151

259,147

293,271

339,266

362,768

404,818

250,936

265,605

292,301

322,054

347,518

383,401

475,398

506,906

557,189

492,274

519,465

560,090

592,023

629,162

692,908

782,595

838,833

217,802

232,402

249,710

254,003

256,932

288,006

331,733

344,872

274,472

287,063

310,380

338,020

372,230

404,902

450,862

493,961

33,447

23,846

21,832

13,818

22,497

16,236

(32,070)

(30,841)

Third-Party Reinsurance

Our insurance subsidiaries and Donegal Mutual purchase certain third-party reinsurance on a combined basis. Our

insurance subsidiaries use several different reinsurers, all of which, consistent with the requirements of our insurance
subsidiaries and Donegal Mutual, have an A.M. Best rating of A- (Excellent) or better or, with respect to foreign reinsurers,
have a financial condition that, in the opinion of our management, is equivalent to a company with at least an A- (Excellent)
rating from A.M. Best.

The external reinsurance our insurance subsidiaries and Donegal Mutual purchased for 2020 included:

•

•

excess of loss reinsurance, under which the losses of Donegal Mutual and our insurance subsidiaries were
automatically reinsured, through a series of contracts, over a set retention of $2.0 million; and

catastrophe reinsurance, under which Donegal Mutual and our insurance subsidiaries recovered, through a series of
reinsurance agreements, 100% of an accumulation of many losses resulting from a single event, including natural
disasters, over a set retention of $15.0 million up to aggregate losses of $185.0 million per occurrence.

For property insurance, our insurance subsidiaries had excess of loss treaties that provided for coverage of $33.0 million
per loss over a set retention of $2.0 million. For liability insurance, our insurance subsidiaries had excess of loss treaties that
provided for coverage of $58.0 million per occurrence over a set retention of $2.0 million. For workers’ compensation
insurance, our insurance subsidiaries had excess of loss treaties that provided for coverage of $13.0 million on any one life over
a set retention of $2.0 million.

Our insurance subsidiaries and Donegal Mutual also purchased facultative reinsurance to cover certain exposures,

including property exposures that exceeded the limits provided by their respective treaty reinsurance.

Investments

At December 31, 2020, 99.8% of all debt securities our insurance subsidiaries held had an investment-grade rating. The

investment portfolios of our insurance subsidiaries did not contain any mortgage loans or any non-performing assets at
December 31, 2020.

-17-

The following table shows the composition of the debt securities (at carrying value) in the investment portfolios of our

insurance subsidiaries, excluding short-term investments, by rating at December 31, 2020:

(dollars in thousands)

(1)

Rating
U.S. Treasury and U.S. agency securities(2)
Aaa or AAA

Aa or AA

A

BBB

B

Total

December 31, 2020

Amount

Percent

$

374,483

32.8 %

23,734

315,352

211,456

214,719

2,001

2.1

27.6

18.5

18.8

0.2

$

1,141,745

100.0 %

(1) Ratings assigned by Moody’s Investors Services, Inc. or Standard & Poor’s Corporation.
(2)

Includes mortgage-backed securities of $249.2 million.

Our insurance subsidiaries invest in both taxable and tax-exempt securities as part of their strategy to maximize after-tax

income. Tax-exempt securities made up approximately 22.9%, 18.7% and 19.7% of the fixed-maturity securities in the
combined investment portfolios of our insurance subsidiaries at December 31, 2020, 2019 and 2018, respectively.

-18-

The following table shows the classification of our investments and the investments of our insurance subsidiaries at

December 31, 2020, 2019 and 2018 (at carrying value):

(dollars in thousands)
Fixed maturities(1):
Held to maturity:

U.S. Treasury securities and obligations of

U.S. government corporations and
agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Total held to maturity

Available for sale:

U.S. Treasury securities and obligations of

U.S. government corporations and
agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Total available for sale

Total fixed maturities
Equity securities(2)
Investment in affiliate(3)
Short-term investments(4)
Total investments

2020

December 31,

2019

2018

Percent of

Percent of

Percent of

Amount

Total

Amount

Total

Amount

Total

$

77,435

6.3 % $

82,916

7.5 % $ 76,223

7.4 %

312,319

173,270

23,585

586,609

47,815

68,965

212,708

225,648

555,136

1,141,745
58,556

—

20,901

25.6

14.2

1.9

48.0

3.9

5.7

17.4

18.5

45.5

93.5
4.8

—

1.7

204,634

156,399

32,145

476,094

19,364

56,796

159,244

329,548

564,952

1,041,046
55,477

—

14,030

18.4

14.1

2.9

42.9

1.7

5.1

14.3

29.7

50.8

93.7
5.0

—

1.3

159,292

127,010

40,274

402,799

44,210

75,216

137,833

269,299

526,558

929,357
43,667

41,026

16,749

15.5

12.3

3.9

39.1

4.3

7.3

13.4

26.1

51.1

90.2
4.2

4.0

1.6

$1,221,202

100.0 % $1,110,553

100.0 % $1,030,799

100.0 %

(1) We refer to Notes 1 and 4 to our Consolidated Financial Statements. We value those fixed maturities we classify as held to maturity

at amortized cost; we value those fixed maturities we classify as available for sale at fair value. The total fair value of fixed
maturities we classified as held to maturity was $632.6 million at December 31, 2020, $500.3 million at December 31, 2019 and
$405.0 million at December 31, 2018. The amortized cost of fixed maturities we classified as available for sale was $535.0 million
at December 31, 2020, $556.8 million at December 31, 2019 and $535.1 million at December 31, 2018.

(2) We value equity securities at fair value. The total cost of equity securities was $42.4 million at December 31, 2020, $43.4 million at

December 31, 2019 and $40.9 million at December 31, 2018.

(3) We valued our investment in our affiliate at cost, adjusted for our share of earnings and losses of our affiliate as well as changes in

equity of our affiliate due to unrealized gains and losses.

(4) We value short-term investments at cost, which approximates fair value.

-19-

The following table sets forth the maturities (at carrying value) in the fixed maturity portfolio of our insurance subsidiaries

at December 31, 2020, 2019 and 2018:

(dollars in thousands)
Due in(1):
One year or less

Over one year through three years

Over three years through five years

Over five years through ten years

Over ten years through fifteen years

Over fifteen years

Mortgage-backed securities

2020

Percent
of

Total

Amount

December 31,

2019

Percent
of

Total

Amount

2018

Percent
of

Total

Amount

$

73,166

6.4 % $ 29,209

2.8 % $ 39,282

4.2 %

85,805

111,258

341,947

139,604

140,732

249,233

7.5

9.8

30.0

12.2

12.3

21.8

71,738

93,982

297,836

116,368

70,220

361,693

6.9

9.0

28.6

11.2

6.8

34.7

74,773

84,987

256,267

117,875

46,600

309,573

8.1

9.1

27.6

12.7

5.0

33.3

$1,141,745

100.0 % $1,041,046

100.0 % $ 929,357

100.0 %

(1) Based on stated maturity dates with no prepayment assumptions. Actual maturities will differ because borrowers may have the right

to call or prepay obligations with or without call or prepayment penalties.

As shown above, our insurance subsidiaries held investments in mortgage-backed securities having a carrying value of

$249.2 million at December 31, 2020. The mortgage-backed securities consist primarily of investments in governmental agency
balloon pools with stated maturities between one and 37 years. The stated maturities of these investments limit the exposure of
our insurance subsidiaries to extension risk in the event that interest rates rise and prepayments decline. Our insurance
subsidiaries perform an analysis of the underlying loans when evaluating a mortgage-backed security for purchase, and they
select those securities that they believe will provide a return that properly reflects the prepayment risk associated with the
underlying loans.

The following table sets forth the investment results of our insurance subsidiaries for the years ended December 31, 2020,

2019 and 2018:

(dollars in thousands)
Invested assets(1)
Investment income(2)
Average yield

Average tax-equivalent yield

Year Ended December 31,

2020

2019

2018

$ 1,165,878

$ 1,070,676

$ 1,018,334

29,504

29,515

26,908

2.5 %

2.7

2.8 %

2.9

2.6 %

2.8

(1) Average of the aggregate invested amounts at the beginning and end of the period.
(2)

Investment income is net of investment expenses and does not include investment gains or losses or provision for income taxes.

A.M. Best Rating

Donegal Mutual and our insurance subsidiaries have an A.M. Best rating of A (Excellent), based upon the respective
current financial condition and historical statutory results of operations of Donegal Mutual and our insurance subsidiaries. We
believe that the A.M. Best rating of Donegal Mutual and our insurance subsidiaries is an important factor in their marketing of
their products to their agents and customers. A.M. Best’s ratings are industry ratings based on a comparative analysis of the
financial condition and operating performance of insurance companies. A.M. Best’s classifications are A++ and A+ (Superior),
A and A- (Excellent), B++ and B+ (Good), B and B- (Fair), C++ and C+ (Marginal), C and C- (Weak), D (Poor), E (Under
Regulatory Supervision), F (Liquidation) and S (Suspended). A.M. Best bases its ratings upon factors relevant to the payment
of claims of policyholders and are not directed toward the protection of investors in insurance companies. According to A.M.
Best, the “Excellent” rating that the Donegal Insurance Group maintains is assigned to those companies that, in A.M. Best’s
opinion, have an excellent ability to meet their ongoing insurance obligations.

-20-

Regulation

The supervision and regulation of insurance companies consists primarily of the laws and regulations of the various states

in which the insurance companies transact business, with the primary regulatory authority being the insurance regulatory
authorities in the state of domicile of the insurance company. Such supervision and regulation relate to numerous aspects of an
insurance company’s business and financial condition. The primary purpose of such supervision and regulation is the protection
of policyholders. The authority of the state insurance departments includes the establishment of standards of solvency that
insurers must meet and maintain, the licensing of insurers and insurance agents to do business, the nature of, and limitations on,
investments, premium rates for property and casualty insurance, the provisions that insurers must make for current losses and
future liabilities, the deposit of securities for the benefit of policyholders, the approval of policy forms, notice requirements for
the cancellation of policies and the approval of certain changes in control. State insurance departments also conduct periodic
examinations of the affairs of insurance companies and require the filing of annual and other reports relating to the financial
condition of insurance companies.

In addition to state-imposed insurance laws and regulations, the National Association of Insurance Commissioners, or the

NAIC, maintains a risk-based capital system, or RBC, for assessing the adequacy of the statutory capital and surplus of
insurance companies that augments the states’ current fixed dollar minimum capital requirements for insurance companies. At
December 31, 2020, our insurance subsidiaries and Donegal Mutual each exceeded the minimum levels of statutory capital the
RBC rules require by a substantial margin.

Generally, every state has guaranty fund laws under which insurers licensed to do business in that state can be assessed on

the basis of premiums written by the insurer in that state in order to fund policyholder liabilities of insolvent insurance
companies. Under these laws in general, an insurer is subject to assessment, depending upon its market share of a given line of
business, to assist in the payment of policyholder claims against insolvent insurers. Our insurance subsidiaries and Donegal
Mutual have made accruals for their portion of assessments related to such insolvencies based upon the most current
information furnished by the guaranty associations.

We are part of an insurance holding company system of which Donegal Mutual is the ultimate controlling person. All of

the states in which our insurance companies and Donegal Mutual maintain a domicile have legislation that regulates insurance
holding company systems. Each insurance company in the insurance holding company system must register with the insurance
supervisory agency of its state of domicile and furnish information concerning the operations of companies within the insurance
holding company system that may materially affect the operations, management or financial condition of the insurers within the
system. Pursuant to these laws, the respective insurance departments in which our subsidiaries and Donegal Mutual maintain a
domicile may examine our insurance subsidiaries or Donegal Mutual at any time, require disclosure of material transactions by
the holding company with another member of the insurance holding company system and require prior notice or prior approval
of certain transactions, such as “extraordinary dividends” from the insurance subsidiaries to the holding company. We have
insurance subsidiaries domiciled in Michigan, Pennsylvania and Virginia.

The Pennsylvania Insurance Holding Companies Act, which generally applies to Donegal Mutual, us and our insurance
subsidiaries, requires that all transactions within an insurance holding company system to which an insurer is a party must be
fair and reasonable and that any charges or fees for services performed must be reasonable. Any management agreement,
service agreement, cost sharing arrangement and material reinsurance agreement must be filed with the Pennsylvania Insurance
Department, or the Department, and is subject to the Department’s review. We have filed with the Department the pooling
agreement between Donegal Mutual and Atlantic States that established the underwriting pool and all material agreements
between Donegal Mutual and our insurance subsidiaries.

Approval of the applicable insurance commissioner is also required prior to consummation of transactions affecting the
control of an insurer. In virtually all states, including the states where our insurance subsidiaries are domiciled, the acquisition
of 10% or more of the outstanding capital stock of an insurer or its holding company or the intent to acquire such an interest
creates a rebuttable presumption of a change in control. Pursuant to an order issued in April 2003, the Department approved
Donegal Mutual’s ownership of up to 70% of our outstanding Class A common stock and Donegal Mutual’s ownership of up to
100% of our outstanding Class B common stock.

Our insurance subsidiaries have the legal obligation under state insurance laws to participate in involuntary insurance
programs for automobile insurance, as well as other property and casualty insurance lines, in the states in which they conduct
business. These programs include joint underwriting associations, assigned risk plans, fair access to insurance requirements
plans, reinsurance facilities, windstorm plans and tornado plans. Legislation establishing these programs requires all companies
that write lines covered by these programs to provide coverage, either directly or through reinsurance, for insureds who are
unable to obtain insurance in the voluntary market. The legislation creating these programs usually allocates a pro rata portion

-21-

of risks attributable to such insureds to each company on the basis of the direct premiums it has written in that state or the
number of automobiles it insures in that state. Generally, state law requires participation in these programs as a condition to
obtaining a certificate of authority. Our loss ratio on insurance we write under these involuntary programs has traditionally been
significantly greater than our loss ratio on insurance we voluntarily write in those states.

Regulatory requirements, including RBC requirements, may impact our insurance subsidiaries’ ability to pay dividends.

The amount of statutory capital and surplus necessary for our insurance subsidiaries to satisfy regulatory requirements,
including RBC requirements, was not significant in relation to our insurance subsidiaries’ statutory capital and surplus at
December 31, 2020. Generally, the maximum amount that one of our insurance subsidiaries may pay to us as ordinary
dividends during any year after notice to, but without prior approval of, the insurance commissioner of its domiciliary state is
limited to a stated percentage of that subsidiary’s statutory capital and surplus at December 31 of the preceding fiscal year or
the net income of that subsidiary for its preceding fiscal year. Our insurance subsidiaries paid dividends to us of $14.0 million,
$4.0 million and $11.0 million in 2020, 2019 and 2018, respectively. At December 31, 2020, the amount of ordinary dividends
our insurance subsidiaries could pay to us during 2021, without the prior approval of their respective domiciliary insurance
commissioners, is shown in the following table.

Name of Insurance Subsidiary

Atlantic States
MICO

Peninsula

Southern

Total

Ordinary
Dividend
Amount

$ 27,979,670
12,236,054

10,907,098

300,409

$ 51,423,231

Donegal Mutual Insurance Company

Donegal Mutual organized as a mutual fire insurance company in Pennsylvania in 1889. At December 31, 2020, Donegal

Mutual had admitted assets of $759.5 million and policyholders’ surplus of $319.4 million. At December 31, 2020, Donegal
Mutual had total liabilities of $440.1 million, including reserves for net losses and loss expenses of $187.4 million and unearned
premiums of $89.2 million. Donegal Mutual’s investment portfolio of $423.0 million at December 31, 2020 consisted primarily
of investment-grade bonds of $183.0 million and its investment in our Class A common stock and our Class B common stock.
At December 31, 2020, Donegal Mutual owned 10,267,692 shares, or approximately 42%, of our Class A common stock,
which Donegal Mutual carried on its books at $146.7 million, and 4,654,339 shares, or approximately 84%, of our Class B
common stock, which Donegal Mutual carried on its books at $66.5 million. We present Donegal Mutual’s financial
information in accordance with SAP as the NAIC Accounting Practices and Procedures Manual requires. Donegal Mutual does
not, nor is it required to, prepare financial statements in accordance with GAAP.

Cautionary Statement Regarding Forward-Looking Statements

This Form 10-K Report and the documents we incorporate by reference in this Form 10-K Report contain “forward-looking

statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements
include certain discussions relating to underwriting, premium and investment income volumes, business strategies, reserves,
profitability and business relationships and our other business activities during 2020 and beyond. In some cases, you can
identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “would,” “expect,” “plan,” “intend,”
“anticipate,” “believe,” “estimate,” “objective,” “project,” “predict,” “potential,” “goal” and similar expressions. These
forward-looking statements reflect our current views about future events and our current assumptions, and are subject to known
and unknown risks and uncertainties that may cause our results, performance or achievements to differ materially from those
we anticipate or imply by our forward-looking statements. We cannot control or predict many of the factors that could
determine our future financial condition or results of operations. Such factors may include those we describe under “Risk
Factors.” The forward-looking statements contained in this Form 10-K Report reflect our views and assumptions only as of the
date of this Form 10-K Report. Except as required by law, we do not intend to update, and we assume no responsibility for
updating, any forward-looking statements we have made. We qualify all of our forward-looking statements by these cautionary
statements.

-22-

Item 1A. Risk Factors.

Risk Factors

Risks Relating to the Property and Casualty Insurance Industry

Industry trends, such as increasing loss severity due to higher rates of litigation against the insurance industry and
individual insurers, the willingness of courts to expand covered causes of loss, rising jury awards, escalating medical costs
and other factors may contribute to increased costs and result in ultimate loss settlements that exceed the reserves of our
insurance subsidiaries.

Loss severity in the property and casualty insurance industry has increased in recent years, principally driven by factors
such as distracted driving, larger court judgments, higher jury awards and increasing medical and automobile repair costs. In
addition, many classes of complainants have brought legal actions and proceedings that tend to increase the size of judgments.
The propensity of policyholders and third-party claimants to litigate and the willingness of courts to expand causes of loss and
the size of awards, to eliminate exclusions and to increase coverage limits may result in ultimate settlements of current and
future losses that exceed the loss reserves of our insurance subsidiaries.

Our insurance subsidiaries are subject to catastrophe losses and losses from other severe weather events, which are

unpredictable and may adversely affect our results of operations, liquidity and financial condition.

Our property and casualty insurance operations expose us to claims arising from catastrophic events affecting multiple

policyholders. Such catastrophic events consist of various natural disasters, including, but not limited to, hurricanes, tropical
storms, tornadoes, windstorms, hailstorms, fires and wildfires, landslides, earthquakes, severe winter weather events and man-
made disasters such as terrorist attacks, explosions and infrastructure failures. Historically, our insurance subsidiaries have
experienced weather-related losses from hurricanes and tropical storms in Mid-Atlantic and Southern states, tornadoes and
hailstorms in Mid-Atlantic, Midwestern and Southern states and severe winter weather events in Mid-Atlantic, Midwestern and
New England states.

Losses from catastrophic events are a function of both the extent of our insurance subsidiaries’ exposures, the frequency

and severity of the events themselves and the level of reinsurance coverage our insurance subsidiaries purchase. Our ability to
appropriately manage catastrophe risk depends partially on catastrophe models, which may be affected by inaccurate or
incomplete data, the uncertainty of the frequency and severity of future events and the uncertain impact of climate change. The
underwriting results of our insurance subsidiaries are subject to weather and other conditions that may adversely affect our
financial condition, liquidity or results of operations. Because the occurrence and severity of catastrophes are inherently
unpredictable and may vary significantly from year to year and region to region, our historical results of operations may not be
indicative of our future results of operations. Our insurance subsidiaries seek to reduce their exposure to catastrophe losses
through their underwriting strategies and their purchase of catastrophe reinsurance. Nevertheless, reinsurance may prove
inadequate under certain circumstances.

The increased frequency and severity of weather-related catastrophes and other losses, such as from wildfires, incurred by

the industry in 2020 and in prior years may be indicative of changing weather patterns due to climate change. While the
emerging science regarding climate change and its connection to extreme weather events continues to be studied, climate
change, to the extent it produces rising temperatures and changes in weather patterns, could affect the frequency and severity of
weather events and wildfires and thus impact the affordability and availability of catastrophe reinsurance coverage for our
insurance subsidiaries. In particular, increased weather-related catastrophes in the states in which our insurance subsidiaries
operate would lead to higher overall losses if they were unable to offset such losses through pricing actions.

Our insurance subsidiaries must establish premium rates and loss and loss expense reserves from forecasts of the
ultimate costs they expect will arise from risks underwritten during the policy period, and the profitability of our insurance
subsidiaries could be adversely affected if their premium rates or reserves are insufficient to satisfy their ultimate costs.

One of the distinguishing features of the property and casualty insurance industry is that it prices its products before it
knows its costs, since insurers generally establish their premium rates before they know the amount of losses they will incur.
Accordingly, our insurance subsidiaries establish premium rates from forecasts of the ultimate costs they expect to arise from
risks they have underwritten during the policy period. These premium rates may not be sufficient to cover the ultimate losses
our insurance subsidiaries incur. Further, our insurance subsidiaries must establish reserves for losses and loss expenses as
balance sheet liabilities based upon estimates involving actuarial and statistical projections at a given time of what our
insurance subsidiaries expect their ultimate liability to be. Significant periods of time often elapse between the occurrence of an

-23-

insured loss, the reporting of the loss and the settlement of that loss. It is possible that our insurance subsidiaries’ ultimate
liability could exceed these estimates because of the future development of known losses, the existence of losses that have
occurred but are currently unreported and larger than historical settlements of pending and unreported claims. The process of
estimating reserves is inherently judgmental and can be influenced by a number of factors, including the following:

•

•

•

•

•

trends in claim frequency and severity;

changes in operations;

emerging economic and social trends;

inflation; and

changes in the regulatory and litigation environments.

If our insurance subsidiaries determine that their reserves are insufficient to cover their ultimate liability, they will increase
their reserves. An increase in reserves results in an increase in losses and a reduction in net income for the period in which our
insurance subsidiaries recognize a deficiency in reserves. Accordingly, an increase in reserves may adversely impact the
business, liquidity, financial condition and results of operations of our insurance subsidiaries.

The financial results of our insurance subsidiaries depend primarily on their ability to underwrite risks effectively and

to charge adequate rates to policyholders.

The financial condition, cash flows and results of operations of our insurance subsidiaries depend on their ability to

underwrite and set rates accurately for a full spectrum of risks across a number of lines of insurance. Rate adequacy is necessary
to generate sufficient premium to pay losses, loss adjustment expenses and underwriting expenses and to realize a profit.

The ability to underwrite and set rates effectively is subject to a number of risks and uncertainties, including:

•

•

•

•

•

•

•

•

•

•

•

•

•

•

the availability of sufficient, reliable data;

the ability to conduct a complete and accurate analysis of available data;

the ability to recognize in a timely manner changes in trends and to project both the severity and frequency of losses
with reasonable accuracy;

uncertainties generally inherent in estimates and assumptions;

the ability to project changes in certain operating expense levels with reasonable certainty;

the development, selection and application of appropriate rating formulae or other pricing methodologies;

the effective development and appropriate use of modeling tools to assist with correctly and consistently achieving the
intended results in underwriting and pricing;

the ability to innovate with new pricing strategies and the success of those innovations on implementation;

the ability to secure regulatory approval of premium rates on an adequate and timely basis;

the ability to predict policyholder retention accurately;

unanticipated court decisions, legislation or regulatory action;

unanticipated changes in our claim settlement practices;

changes in driving patterns for auto exposures;

changes in weather patterns for property exposures;

-24-

•

•

•

•

•

•

changes in the medical sector of the economy that impact bodily injury loss costs;

changes in auto repair costs, auto parts prices and used car prices;

the impact of emerging technologies, including driver assistance technologies and autonomous vehicles, on pricing,
insurance coverages and loss costs;

the impact of inflation and other factors on the cost and availability of construction materials and labor;

the ability to monitor property concentration in catastrophe-prone areas, such as hurricane, earthquake and wind/hail
regions; and

the general state of the economy in the states in which our insurance subsidiaries operate.

Such risks may result in our insurance subsidiaries basing their premium rates on inadequate or inaccurate data or
inappropriate assumptions or methodologies and may cause our estimates of future changes in the frequency or severity of
claims to be incorrect. As a result, our insurance subsidiaries could underprice risks, which would negatively affect our
margins, or our insurance subsidiaries could overprice risks, which could reduce their premium volume and competitiveness. In
either event, underpricing or overpricing risks could adversely impact our operating results, financial condition and cash flows.

The pace of innovation within the insurance industry is rapidly increasing, and our insurance subsidiaries may be
unable to effectively implement new technologies and anticipate changes in customer preferences and insurance needs,
which could put our insurance subsidiaries at a competitive disadvantage and adversely affect their future profitability.

Innovation, recent technological developments, changing customer demographics and preferences and emerging

technologies are greatly impacting the insurance industry. Our insurance subsidiaries compete with much larger insurers that are
focused on implementing technology and innovative solutions to select and price risks, enhance the experience of their
customers and improve their operations. If our insurance subsidiaries are unable to anticipate changes in customer expectations
and keep pace with the technological changes their competitors implement, our insurance subsidiaries may not be able to attract
and maintain quality accounts, adequately price risks or operate as efficiently as their competitors. In addition, emerging
technologies such as autonomous vehicles, driver-assistance and accident avoidance features on vehicles, sensor technology and
other forms of automation may reduce the future need for, or decrease the future pricing of, the insurance products our
insurance subsidiaries offer.

Loss or significant restriction of the use of credit scoring in the pricing and underwriting of the personal lines

insurance products by our insurance subsidiaries could adversely affect their future profitability.

Our insurance subsidiaries use credit scoring as a factor in making risk selection and pricing decisions for personal lines

insurance products where allowed by state law. There is increasing regulatory debate as to whether use of credit scoring
unfairly discriminates against people with low incomes, minority groups and the elderly. Consumer groups and regulators often
call for the prohibition or restriction on the use of credit scoring in underwriting and pricing. Laws or regulations that
significantly curtail the use of credit scoring in the underwriting process could reduce the future profitability of our insurance
subsidiaries.

Changes in applicable insurance laws or regulations or changes in the way insurance regulators administer those laws
or regulations could adversely affect the operating environment of our insurance subsidiaries and increase their exposure to
loss or put them at a competitive disadvantage.

Property and casualty insurers are subject to extensive supervision in their domiciliary states and in the states in which they

do business. This regulatory oversight includes matters relating to:

•

•

licensing and examination;

approval of premium rates;

• market conduct;

•

policy forms;

-25-

•

•

limitations on the nature and amount of certain investments;

claims practices;

• mandated participation in involuntary markets and guaranty funds;

•

•

•

•

•

reserve adequacy;

insurer solvency;

transactions between affiliates;

the amount of dividends that insurers may pay; and

restrictions on underwriting standards.

Such regulation and supervision are primarily for the benefit and protection of policyholders rather than stockholders.

The NAIC and state insurance regulators re-examine existing laws and regulations from time to time, specifically focusing

on areas such as:

•

•

•

•

•

•

•

•

insurance company investments;

issues relating to the solvency of insurance companies;

risk-based capital guidelines;

restrictions on the terms and conditions included in insurance policies;

certain methods of accounting;

reserves for unearned premiums, losses and other purposes;

the values at which insurance companies may carry investment securities and the definition of other-than-temporary
impairment of investment securities; and

interpretations of existing laws and the development of new laws.

Changes in state laws and regulations, as well as changes in the way state regulators view related-party transactions in
particular, could change the operating environment of our insurance subsidiaries and have an adverse effect on their business.

Insurance companies are subject to assessments, based on their market share in a given line of business, to assist in the

payment of unpaid claims and related costs of insolvent insurance companies. Such assessments could adversely affect the
financial condition of our insurance subsidiaries.

Our insurance subsidiaries are subject to assessments pursuant to the guaranty fund laws of the various states in which they
conduct business. Generally, under these laws, our insurance subsidiaries can be assessed, depending upon the market share of
our insurance subsidiaries in a given line of insurance business, to assist in the payment of unpaid claims and related costs of
insolvent insurance companies in those states. For example, our insurance subsidiaries were assessed approximately $800,000
in 2018 pursuant to the guaranty fund laws of Pennsylvania to assist in the payment of unpaid claims and related costs of
insolvent insurance companies in that state. We cannot predict the number and magnitude of future insurance company failures
in the states in which our insurance subsidiaries conduct business, but future assessments could adversely affect the business,
financial condition and results of operations of our insurance subsidiaries.

-26-

Risks Relating to Us and Our Business

The emergence of COVID-19 has affected the business operations of our insurance subsidiaries and Donegal Mutual,
and economic disruption related to the ongoing COVID-19 pandemic may adversely affect our revenues, profitability, results
of operations, cash flows, liquidity and financial condition.

During 2020, the COVID-19 pandemic resulted in significant disruptions in economic activity throughout our operating

regions. We cannot predict at this time the ultimate impact that the economic and financial disruption related to the ongoing
COVID-19 pandemic or any other future pandemic will have on us. Risks related to COVID-19 or a future pandemic include,
but are not limited to, the following:

•

•

•

•

•

•

•

•

•

•

•

The business operations or a specific operational function of our insurance subsidiaries and Donegal Mutual could be
disrupted by the illness of significant numbers of their employees and remedial efforts that would be required upon
discovery of exposure to a communicable illness within their facilities.

The business operations of our insurance subsidiaries and Donegal Mutual are dependent upon technology systems for
which regular physical access is required to maintain critical operational capabilities. The business operations of our
insurance subsidiaries and Donegal Mutual would be adversely impacted by government mandates requiring closure of
facilities where those technology systems are located or restricting physical access to such facilities.

The revenues of our insurance subsidiaries and Donegal Mutual may decrease as a result of reduced demand for their
insurance products as economic disruption adversely impacts current and potential insurance customers.

Our insurance subsidiaries and Donegal Mutual may incur an increase in their losses and loss expenses in certain lines
of business as a result of COVID-19 or a future pandemic and related economic disruption, and such losses and loss
expenses may exceed the reserves our insurance subsidiaries and Donegal Mutual have established or may establish in
the future.

Our insurance subsidiaries and Donegal Mutual may incur increased costs related to legal disputes over policy
coverages or exclusions and their defense against litigation related to COVID-19 or a future pandemic.

Legislative, judicial and regulatory actions may expand coverage definitions, retroactively mandate coverage or
otherwise require our insurance subsidiaries and Donegal Mutual to pay losses for damages that their policies
explicitly excluded or did not intend to cover.

Legislative, judicial and regulatory actions may require our insurance subsidiaries and Donegal Mutual to reduce or
refund premiums, suspend cancellation of policies for non-payment of premiums or otherwise grant extended grace
periods and time allowances for the payment of premium balances due to them.

Our insurance subsidiaries and Donegal Mutual may not be able to collect premium balances due to them, resulting in
reduced operating cash flows and an increase in premium write-offs that would increase their operating expenses.

Our insurance subsidiaries may suffer declines in the market values of their investments as a result of financial market
volatility related to pandemic concerns and related economic disruption.

Our insurance subsidiaries may experience declines in investment income as a result of lower interest rates that may be
available upon reinvestment of the proceeds of maturing investments.

Economic disruption related to COVID-19 or a future pandemic could result in significant declines in the credit quality
of issuers, ratings downgrades or changes in financial market conditions and regulatory changes that might adversely
impact the value of the fixed-maturity investments that our insurance subsidiaries own.

Donegal Mutual is our controlling stockholder. Donegal Mutual and its directors and executive officers have potential

conflicts of interest between the best interests of our stockholders and the best interests of the policyholders of Donegal
Mutual.

Donegal Mutual controls the election of all of the members of our board of directors. Six of the eleven members of our

board of directors are also directors of Donegal Mutual. Donegal Mutual and we share the same executive officers. These
common directors and executive officers have a fiduciary duty to our stockholders and also have a fiduciary duty to the

-27-

policyholders of Donegal Mutual. Among the potential conflicts of interest that could arise from these separate fiduciary duties
are the following:

• We and Donegal Mutual periodically review the percentage participation of Atlantic States and Donegal Mutual in the

underwriting pool that Donegal Mutual and Atlantic States have maintained since 1986;

•

Our insurance subsidiaries and Donegal Mutual annually review and then establish the terms of certain reinsurance
agreements between our insurance subsidiaries and Donegal Mutual;

• We and Donegal Mutual periodically allocate certain shared expenses among ourselves and our insurance subsidiaries

in accordance with various inter-company expense-sharing agreements; and

• We and our insurance subsidiaries may enter into other transactions or contractual relationships with Donegal Mutual.

Donegal Mutual has sufficient voting power to determine the outcome of substantially all matters submitted to our

stockholders for approval.

Each share of our Class A common stock has one-tenth of a vote per share and generally votes as a single class with our
Class B common stock. Each share of our Class B common stock has one vote per share and generally votes as a single class
with our Class A common stock. Donegal Mutual has the right to vote approximately 71% of the combined voting power of our
Class A common stock and our Class B common stock and has sufficient voting control to and has acted to:

•

•

elect all of the members of our board of directors, who determine our management and policies; and

control the outcome of any corporate transaction or other matter submitted to a vote of our stockholders for approval,
including mergers or other acquisition proposals and the sale of all or substantially all of our assets, in each case
regardless of how all of our stockholders other than Donegal Mutual vote their shares.

The interests of Donegal Mutual in maintaining this greater-than-majority voting control of us may have an adverse effect
on the price of our Class A common stock and the price of our Class B common stock because of the absence of any potential
“takeover” premium and may, therefore, be inconsistent with the interests of our stockholders other than Donegal Mutual.

Donegal Mutual’s majority voting control of us, certain provisions of our certificate of incorporation and by-laws and

certain provisions of Delaware law make it remote that anyone could acquire actual control of us unless Donegal Mutual
were in favor of another person’s acquisition of control of us.

Donegal Mutual’s majority voting control of us, certain anti-takeover provisions in our certificate of incorporation and by-

laws and certain provisions of the Delaware General Corporation Law, or the DGCL, could delay or prevent the removal of
members of our board of directors and could make a merger, tender offer or proxy contest involving us more expensive as well
as unlikely to succeed, even if such events were in the best interests of our stockholders other than Donegal Mutual. These
factors could also discourage a third party from attempting to acquire control of us. In particular, our certificate of incorporation
and by-laws include the following anti-takeover provisions:

•

•

•

•

•

•

our board of directors is classified into three classes, so that our stockholders elect only one-third of the members of
our board of directors each year;

our stockholders may remove our directors only for cause;

our stockholders may not take stockholder action except at an annual or special meeting of our stockholders;

the request of stockholders holding at least 20% of the combined voting power of our Class A common stock and our
Class B common stock is required for a stockholder to call a special meeting of our stockholders;

our by-laws require that stockholders provide advance notice to us to nominate candidates for election to our board of
directors or to propose any other item of stockholder business at a stockholders’ meeting;

we do not permit cumulative voting rights in the election of our directors;

-28-

•

•

our certificate of incorporation does not provide for preemptive rights in connection with any issuance of securities by
us; and

our board of directors may issue, without stockholder approval unless otherwise required by law, preferred stock with
such terms as our board of directors may determine.

We have authorized preferred stock that we could issue without stockholder approval to make it more difficult for a

third party to acquire us.

We have 2.0 million authorized shares of preferred stock that we could issue in one or more series without further
stockholder approval, unless the DGCL or the rules of the NASDAQ Global Select Market otherwise require, and upon such
terms and conditions, and having such rights, privileges and preferences, as our board of directors may determine. Our potential
issuance of preferred stock may make it more difficult for a third party to acquire control of us.

Because we are an insurance holding company, no person can acquire or seek to acquire a 10% or greater interest in us

without first obtaining approval of the insurance commissioners of the states of domicile of each of our insurance
subsidiaries.

We own insurance subsidiaries domiciled in the states of Michigan, Pennsylvania and Virginia, and Donegal Mutual owns
or controls insurance companies domiciled in Georgia and New Mexico. The insurance laws of each of these states provide that
no person can acquire or seek to acquire a 10% or greater interest in us without first filing specified information with the
insurance commissioners of those states and obtaining the prior approval of the proposed acquisition of a 10% or greater
interest in us by each of the state insurance commissioners based on statutory standards designed to protect the safety and
soundness of us and our insurance subsidiaries.

Our insurance subsidiaries and Donegal Mutual currently conduct business in a limited number of states, with a
concentration of business in Pennsylvania, Michigan, Maryland, Georgia and Virginia. Any single catastrophe occurrence
or other condition affecting losses in these states could adversely affect the results of operations of our insurance
subsidiaries.

Our insurance subsidiaries and Donegal Mutual conduct business in 24 states located primarily in the Mid-Atlantic,
Midwestern, New England, Southern and Southwestern states. A substantial portion of their business consists of private
passenger and commercial automobile, homeowners, commercial multi-peril and workers’ compensation insurance in
Pennsylvania, Michigan, Maryland, Georgia and Virginia. While our insurance subsidiaries and Donegal Mutual actively
manage their respective exposure to catastrophes through their underwriting processes and the purchase of reinsurance, a single
catastrophic occurrence, destructive weather pattern, general economic trend, terrorist attack, regulatory development or other
condition affecting one or more of the states in which our insurance subsidiaries conduct substantial business could materially
adversely affect their business, financial condition and results of operations. Common catastrophic events include hurricanes,
earthquakes, tornadoes, wind and hailstorms, fires, explosions and severe winter storms.

If the independent agents who market the products of our insurance subsidiaries and Donegal Mutual do not maintain
their current levels of premium writing with us and Donegal Mutual, fail to comply with established underwriting guidelines
of our insurance subsidiaries and Donegal Mutual or otherwise inappropriately market the products of our insurance
subsidiaries and Donegal Mutual, the business, financial condition and results of operations of our insurance subsidiaries
could be adversely affected.

Our insurance subsidiaries and Donegal Mutual market their insurance products solely through a network of approximately

2,300 independent insurance agencies. This agency distribution system is one of the most important components of the
competitive profile of our insurance subsidiaries and Donegal Mutual. As a result, our insurance subsidiaries and Donegal
Mutual depend to a material extent upon their independent agents, each of whom has the authority to bind one or more of our
insurance subsidiaries or Donegal Mutual to insurance coverage. To the extent that such independent agents’ marketing efforts
fail to result in the maintenance of their current levels of volume and quality or they bind our insurance subsidiaries or Donegal
Mutual to unacceptable insurance risks, fail to comply with the established underwriting guidelines of our insurance
subsidiaries and Donegal Mutual or otherwise inappropriately market the products of our insurance subsidiaries and Donegal
Mutual, the business, financial condition and results of operations of our insurance subsidiaries could suffer.

-29-

The business of our insurance subsidiaries and Donegal Mutual may not continue to grow and may be materially
adversely affected if our insurance subsidiaries and Donegal Mutual cannot retain existing, and attract new, independent
agents or if insurance consumers increase their use of insurance distribution channels other than independent agents.

The ability of our insurance subsidiaries and Donegal Mutual to retain existing, and to attract new, independent agents is
essential to the continued growth of the business of our insurance subsidiaries and Donegal Mutual. If independent agents find
it easier to do business with the competitors of our insurance subsidiaries and Donegal Mutual, our insurance subsidiaries and
Donegal Mutual could find it difficult to retain their existing business or to attract new business. While our insurance
subsidiaries and Donegal Mutual believe they maintain good relationships with the independent agents they have appointed, our
insurance subsidiaries and Donegal Mutual cannot be certain that these independent agents will continue to sell the products of
our insurance subsidiaries and Donegal Mutual to the consumers these independent agents represent. Some of the factors that
could adversely affect the ability of our insurance subsidiaries and Donegal Mutual to retain existing, and attract new,
independent agents include:

•

•

•

•

•

the significant competition among insurance companies to attract independent agents;

the labor-intensive and time-consuming process of selecting new independent agents;

the insistence of our insurance subsidiaries and Donegal Mutual that independent agents adhere to certain standards;

the ability of our insurance subsidiaries and Donegal Mutual to pay competitive and attractive commissions, bonuses
and other incentives to independent agents; and

the ongoing consolidation of independent agencies, which may result in the acquisition of independent agencies from
which our insurance subsidiaries and Donegal Mutual currently receive business by larger entities with which our
insurance subsidiaries and Donegal Mutual do not have business relationships.

While our insurance subsidiaries and Donegal Mutual sell insurance to policyholders solely through their network of
independent agencies, many competitors of our insurance subsidiaries and Donegal Mutual sell insurance through a variety of
delivery methods, including independent agencies, captive agencies and direct sales. To the extent that current and potential
policyholders change their distribution channel preference, the business, financial condition and results of operations of our
insurance subsidiaries may be adversely affected.

We are dependent on dividends from our insurance subsidiaries for the payment of our operating expenses and
dividends to our stockholders; however, there are regulatory restrictions and business considerations that may limit the
amount of dividends our insurance subsidiaries may pay to us.

As a holding company, we rely primarily on dividends from our insurance subsidiaries as a source of funds to meet our
corporate obligations and to pay dividends to our stockholders. The amount of dividends our insurance subsidiaries can pay to
us is subject to regulatory restrictions and depends on the amount of surplus our insurance subsidiaries maintain. From time to
time, the NAIC and various state insurance regulators consider modifying the method of determining the amount of dividends
that an insurance company may pay without prior regulatory approval. The maximum amount of ordinary dividends that our
insurance subsidiaries can pay to us in 2021 without prior regulatory approval is approximately $51.4 million. Other business
and regulatory considerations, such as the impact of dividends on surplus that could affect the ratings of our insurance
subsidiaries, competitive conditions, RBC requirements, the investment results of our insurance subsidiaries and the amount of
premiums that our insurance subsidiaries write could also adversely impact the ability of our insurance subsidiaries to pay
dividends to us.

If A.M. Best downgrades the rating it has assigned to Donegal Mutual or any of our insurance subsidiaries, it would

adversely affect their competitive position.

Industry ratings are a factor in establishing and maintaining the competitive position of insurance companies. A.M. Best, an
industry-accepted source of insurance company financial strength ratings, rates Donegal Mutual and our insurance subsidiaries.
A.M. Best ratings provide an independent opinion of an insurance company’s financial health and its ability to meet its
obligations to its policyholders. We believe that the financial strength rating of A.M. Best is material to the operations of
Donegal Mutual and our insurance subsidiaries. For example, certain lenders require customers to purchase insurance from an
insurance carrier that has received an A.M. Best rating that exceeds a certain level. Currently, Donegal Mutual and our
insurance subsidiaries each have an A (Excellent) rating from A.M. Best. In February 2019, A.M. Best revised its rating
outlook from stable to negative as a result of the decline in the operating performance of Donegal Mutual and our insurance

-30-

subsidiaries in 2017 and 2018. In March 2021, A.M. Best affirmed its A (Excellent) ratings of Donegal Mutual and our
insurance subsidiaries. However, if A.M. Best were to downgrade the rating of Donegal Mutual or any of our insurance
subsidiaries, it would adversely affect the competitive position of Donegal Mutual or that insurance subsidiary and make it
more difficult for it to market its products and retain its existing policyholders.

The growth and profitability of our insurance subsidiaries depend, in part, on the effective maintenance and ongoing

development of Donegal Mutual’s information technology systems, and the allocation of related costs to our insurance
subsidiaries may adversely impact their profitability.

Our insurance subsidiaries utilize Donegal Mutual’s information technology systems to conduct their insurance business,

including policy quoting and issuance, claims processing, processing of incoming premium payments and other important
functions. As a result, the ability of our insurance subsidiaries to grow their business and conduct profitable operations depends
on Donegal Mutual’s ability to maintain its existing information technology systems and to develop new technology systems
that will support the business of Donegal Mutual and our insurance subsidiaries in a cost-efficient manner and provide
information technology capabilities equivalent to those of our competitors. The allocation among our insurance subsidiaries
and Donegal Mutual of the costs of developing and maintaining Donegal Mutual’s information technology systems may
adversely impact our insurance subsidiaries’ expense ratio and underwriting profitability, and such costs may exceed Donegal
Mutual’s and our expectations.

Donegal Mutual is currently in the midst of a multi-year effort to modernize certain of its key infrastructure and
applications systems. These new systems are intended to provide various benefits to Donegal Mutual and our insurance
subsidiaries, including streamlined workflows and business processes, service enhancements for their agents and policyholders,
opportunities to implement new product models and innovative business solutions, greater utilization of data analytics and
operational efficiencies. Our insurance subsidiaries began to issue workers’ compensation policies from the new systems in the
second quarter of 2020. Over the next several years, Donegal Mutual expects to implement new systems for the remaining lines
of business that Donegal Mutual and our insurance subsidiaries offer currently. The next release of new systems related to the
project will include three personal lines of business and is scheduled for phased implementation beginning in the third quarter
of 2021. Even with Donegal Mutual's and our best planning and efforts and the involvement of third-party experts, Donegal
Mutual may not complete the implementation of these new systems within its planned time frames or budget. Further, Donegal
Mutual’s information technology systems may not deliver the benefits Donegal Mutual and we expect and may fail to keep
pace with our competitors’ information technology systems. As a result, Donegal Mutual and our insurance subsidiaries may
not have the ability to grow their business and meet their profitability objectives.

Our strategy to grow in part through acquisitions of other insurance companies exposes us to risks that could adversely

affect our results of operations and financial condition.

The affiliation with, and acquisition of, other insurance companies involves risks that could adversely affect our results of

operations and financial condition. The risks associated with these affiliations and acquisitions include:

•

•

•

•

•

•

the potential inadequacy of reserves for losses and loss expenses of the other insurer;

the need to supplement management of the other insurer with additional experienced personnel;

conditions imposed by regulatory agencies that make the realization of cost-savings through integration of the
operations of the other insurer with our operations more difficult;

our management's lack of familiarity with the geography, demographics and distribution systems in the markets the
other insurer serves that cause the other insurer to fail to meet the growth and profitability objectives we anticipated at
the time of the acquisition or affiliation;

the need of the other insurer for additional capital that we did not anticipate at the time of the acquisition or affiliation;
and

the use of more of our management’s time in improving the operations of the other insurer than we originally
anticipated.

-31-

If we cannot obtain sufficient capital to fund the organic growth of our insurance subsidiaries and to make acquisitions,

we may not be able to expand our business.

Our strategy is to expand our business through the organic growth of our insurance subsidiaries and through our strategic
acquisitions of regional insurance companies. Our insurance subsidiaries may require additional capital in the future to support
this strategy. If we cannot obtain sufficient capital on satisfactory terms and conditions, we may not be able to expand the
business of our insurance subsidiaries or to make future acquisitions. Our ability to obtain additional financing will depend on a
number of factors, many of which are beyond our control. For example, we may not be able to obtain additional debt or equity
financing because we or our insurance subsidiaries may already have substantial debt at the time, because we or our insurance
subsidiaries do not have sufficient cash flow to service or repay our existing or additional debt or because financial institutions
are not making financing available. In addition, any equity capital we obtain in the future could be dilutive to our existing
stockholders.

Competition within the property and casualty insurance industry may adversely impact the revenues and profit margins

of our insurance subsidiaries.

The property and casualty insurance industry is intensely competitive. Competition can be based on many factors,

including:

•

•

•

•

•

•

the perceived financial strength of the insurer;

premium rates;

policy terms and conditions;

policyholder service;

reputation; and

experience.

Our insurance subsidiaries and Donegal Mutual compete with many regional and national property and casualty insurance

companies, including direct sellers of insurance products, insurers having their own agency organizations and other insurers
represented by independent agents. Many of these insurers have greater capital than our insurance subsidiaries and Donegal
Mutual, have substantially greater financial, technical and operating resources and have equal or higher ratings from A.M. Best
than our insurance subsidiaries and Donegal Mutual. In addition, our competitors may become increasingly better capitalized in
the future as the property and casualty insurance industry continues to consolidate.

The greater capitalization of many of the competitors of our insurance subsidiaries and Donegal Mutual enables them to
operate with lower profit margins and, therefore, allows them to market their products more aggressively, to take advantage
more quickly of new marketing opportunities and to offer lower premium rates. In addition to established insurers, our
insurance subsidiaries and Donegal Mutual compete with a growing number of start-ups, some of which have received
substantial infusions of capital, that seek to disrupt traditional business platforms and distribution channels. Our insurance
subsidiaries and Donegal Mutual may not be able to maintain their current competitive position in the markets in which they
operate if their competitors offer prices for their products that are lower than the prices our insurance subsidiaries and Donegal
Mutual are prepared to offer. Moreover, if these competitors lower the price of their products and our insurance subsidiaries and
Donegal Mutual meet their pricing, the profit margins and revenues of our insurance subsidiaries and Donegal Mutual may
decrease and their ratios of claims and expenses to premiums may increase. All of these factors could materially adversely
affect the financial condition and results of operations of our insurance subsidiaries and their A.M. Best ratings.

The investment portfolios of our insurance subsidiaries consist primarily of fixed-income securities; therefore, the
investment income and the fair value of the investment portfolios of our insurance subsidiaries could decrease as a result of
a number of factors.

Our insurance subsidiaries invest the premiums they receive from their policyholders and maintain investment portfolios

that consist primarily of fixed-income securities. The effective management of these investment portfolios is an important
component of the profitability of our insurance subsidiaries. Our insurance subsidiaries derive a significant portion of their
operating income from the income they receive on their invested assets. A number of factors may affect the quality and/or yield
of their investment portfolios, including the general economic and business environment, government monetary policy, changes

-32-

in the credit quality of the issuers of the fixed-income securities our insurance subsidiaries own, changes in market conditions
and regulatory changes. The fixed-income securities our insurance subsidiaries own consist primarily of securities issued by
domestic entities that are backed by either the credit or collateral of the underlying issuer. Factors such as an economic
downturn, disruption in the credit market or the availability of credit, a regulatory change pertaining to a particular issuer’s
industry, a significant deterioration in the cash flows of the issuer or a change in the issuer’s marketplace may adversely affect
the ability of our insurance subsidiaries to collect principal and interest from the issuer in which they invest.

The investments of our insurance subsidiaries are also subject to risk resulting from interest rate fluctuations. Increasing

interest rates or a widening in the spread between interest rates available on U.S. Treasury securities and corporate debt or
asset-backed securities, for example, will typically have an adverse impact on the market values of fixed-rate securities. If
interest rates remain at historically low levels, our insurance subsidiaries will generally have a lower overall rate of return on
investments of cash their operations generate. In addition, in the event of the call or maturity of investments in a low interest
rate environment, our insurance subsidiaries may not be able to reinvest the proceeds in securities with comparable interest
rates. Changes in interest rates may reduce both the profitability and the return on the invested capital of our insurance
subsidiaries.

We and our insurance subsidiaries depend on key personnel. The loss of any member of our executive management or
the senior management of our insurance subsidiaries could negatively affect the continuation of our business strategies and
achievement of our growth objectives.

The loss of, or failure to attract, key personnel could significantly impede our financial plans, growth, marketing and other
objectives and those of our insurance subsidiaries. The continued success of our insurance subsidiaries depends to a substantial
extent on the ability and experience of their senior management. Our insurance subsidiaries and we believe that our future
success is dependent on our ability to attract and retain additional skilled and qualified personnel and to expand, train and
manage our employees. We and Donegal Mutual have employment agreements with our senior officers, including all of our
named executive officers.

The reinsurance agreements on which our insurance subsidiaries rely do not relieve our insurance subsidiaries from
their primary liability to their policyholders, and our insurance subsidiaries face a risk of non-payment from their reinsurers
as well as the non-availability of reinsurance in the future.

Our insurance subsidiaries rely on reinsurance agreements to limit their maximum net loss from large single catastrophic
risks or excess of loss risks in areas where our insurance subsidiaries may have a concentration of policyholders. Reinsurance
also enables our insurance subsidiaries to increase their capacity to write insurance because it has the effect of leveraging the
surplus of our insurance subsidiaries. Although the reinsurance our insurance subsidiaries maintain provides that the reinsurer is
liable to them for any reinsured losses, the reinsurance agreements do not generally relieve our insurance subsidiaries from their
primary liability to their policyholders if the reinsurer fails to pay the reinsurance claims of our insurance subsidiaries. To the
extent that a reinsurer is unable to pay losses for which it is liable to our insurance subsidiaries, our insurance subsidiaries
remain liable for such losses. At December 31, 2020, our insurance subsidiaries had approximately $129.5 million of
reinsurance receivables from third-party reinsurers relating to paid and unpaid losses. Any insolvency or inability of these
reinsurers to make timely payments to our insurance subsidiaries under the terms of their reinsurance agreements would
adversely affect the results of operations of our insurance subsidiaries.

Michigan law requires MICO to provide certain medical benefits under the personal injury protection, or PIP, coverage of

the personal automobile and commercial automobile policies it writes in the State of Michigan. Michigan law also requires
MICO to be a member of the Michigan Catastrophic Claims Association, or MCCA, in order to write automobile insurance.
The MCCA receives funding through assessments that its members collect from policyholders in the state and provides
reinsurance for PIP claims that exceed a set retention. At December 31, 2020, MICO had approximately $70.8 million of
reinsurance receivables from MCCA relating to paid and unpaid losses. The MCCA has generated significant operating deficits
in recent years. Although we currently consider the risk to be remote, should the MCCA be unable to fulfill its payment
obligations to MICO in the future, MICO’s financial condition and results of operations could be adversely affected.

In addition, our insurance subsidiaries face a risk of the non-availability of reinsurance or an increase in reinsurance costs
that could adversely affect their ability to write business or their results of operations. Market conditions beyond the control of
our insurance subsidiaries, such as the amount of surplus in the reinsurance market and the frequency and severity of natural
and man-made catastrophes, affect both the availability and the cost of the reinsurance our insurance subsidiaries purchase. If
our insurance subsidiaries cannot maintain their current level of reinsurance or purchase new reinsurance protection in amounts
that our insurance subsidiaries consider sufficient, our insurance subsidiaries would either have to accept an increase in their net
risk retention or reduce their insurance writings, either of which could adversely affect them.

-33-

The disruption or failure of Donegal Mutual’s information technology systems or the compromise of the security of
those systems that results in the theft or misuse of confidential information could materially impact adversely the business of
Donegal Mutual and our insurance subsidiaries.

Our insurance subsidiaries’ business operations depend significantly upon the availability and successful operation of
Donegal Mutual’s information technology systems. In addition, in the normal course of their operations, Donegal Mutual and
our insurance subsidiaries collect, utilize and maintain confidential information regarding individuals and businesses. While
Donegal Mutual has established various security measures to protect its information technology systems and confidential data,
unanticipated computer viruses, malware, power outages, unauthorized access or other cyberattacks could disrupt those systems
or result in the misappropriation or loss of confidential data. Donegal Mutual could experience technology system failures or
other outages that would impact the availability of its information technology systems. Donegal Mutual has experienced brief
disruptions of systems in the past, including those systems that allow underwriting and processing of new policies. Disruption
in the availability of Donegal Mutual’s information technology systems could affect the ability of Donegal Mutual and our
insurance subsidiaries to underwrite and process their policies timely, process and settle claims promptly and provide expected
levels of customer service to agents and policyholders.

While Donegal Mutual has identified threats to the security of its information technology systems, Donegal Mutual and we

are unaware of any significant breach of the security measures Donegal Mutual maintains. A significant breach of the security
of Donegal Mutual’s information technology systems that results in the misappropriation or misuse of confidential information
could damage the business reputation of Donegal Mutual and our insurance subsidiaries and could expose Donegal Mutual and
our insurance subsidiaries to litigation. The financial impact to Donegal Mutual, us and our insurance subsidiaries of a
significant breach could be material.

Risks Relating to Our Common Stock

The price of our common stock may be adversely affected by its low trading volume.

Our Class A common stock and our Class B common stock have limited liquidity. Reported average daily trading volume

for our Class A common stock and our Class B common stock for the year ended December 31, 2020 was approximately
39,854 shares and approximately 388 shares, respectively. This limited liquidity could subject our shares of Class A common
stock and our shares of Class B common stock to greater price volatility.

Donegal Mutual’s majority voting control of our stock, anti-takeover provisions of our certificate of incorporation and
by-laws and certain state laws make it unlikely anyone could acquire control of us unless Donegal Mutual were in favor of
the acquisition of control.

Donegal Mutual’s ownership of our Class A common stock and Class B common stock, certain anti-takeover provisions of

our certificate of incorporation and by-laws, certain provisions of Delaware law and the insurance laws and regulations of
Georgia, Michigan, New Mexico, Pennsylvania and Virginia could delay or prevent the removal of members of our board of
directors and could make it more difficult for a merger, tender offer or proxy contest involving us to succeed, even if our
stockholders other than Donegal Mutual believed any of such events would be beneficial to them. These factors could also
discourage a third party from attempting to acquire control of us. The classification of our board of directors could also have the
effect of delaying or preventing a change in our control.

In addition, we have 2,000,000 authorized shares of preferred stock that we could issue in one or more series without

stockholder approval, to the extent applicable law permits, and upon such terms and conditions, and having such rights,
privileges and preferences, as our board of directors may determine. Our ability to issue preferred stock could make it difficult
for a third party to acquire us. We have no current plans to issue any preferred stock.

-34-

Item 1B. Unresolved Staff Comments.

We have no unresolved written comments from the Securities and Exchange Commission staff regarding our filings under

the Exchange Act.

Item 2.

Properties.

We and our insurance subsidiaries share administrative headquarters with Donegal Mutual in a building in Marietta,
Pennsylvania that Donegal Mutual owns. Donegal Mutual charges us and our insurance subsidiaries for an appropriate portion
of the building expenses under an inter-company allocation agreement. The Marietta headquarters has approximately 270,000
square feet of office space. Southern owns a facility of approximately 10,000 square feet in Glen Allen, Virginia. Atlantic States
owns a facility of approximately 25,500 square feet in Le Mars, Iowa and a facility of approximately 8,800 square feet in
Sheboygan Falls, Wisconsin.

Item 3. Legal Proceedings.

Our insurance subsidiaries are parties to routine litigation that arises in the ordinary course of their insurance business. We

believe that the resolution of these lawsuits will not have a material adverse effect on the financial condition or results of
operations of our insurance subsidiaries.

Item 4. Mine Safety Disclosures.

Not applicable.

-35-

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity
Securities.

Our Class A common stock and Class B common stock trade on the NASDAQ Global Select Market under the symbols

“DGICA” and “DGICB,” respectively.

At the close of business on March 2, 2021, we had approximately 1,744 holders of record of our Class A common stock

and approximately 241 holders of record of our Class B common stock.

We declared dividends of $0.60 per share on our Class A common stock and $0.53 per share on our Class B common stock
in 2020, compared to $0.58 per share on our Class A common stock and $0.51 per share on our Class B common stock in 2019.

Unregistered Sales of Equity Securities and Use of Proceeds.

Period
Month #1
October 1-31, 2020

(a) Total Number of Shares
(or Units) Purchased
Class A – None
Class B – None

(b) Average Price Paid per
Share (or Unit)
Class A – None
Class B – None

Month #2
November 1-30, 2020

Class A – None
Class B – None

Month #3
December 1-31, 2020

Class A – 135,000
Class B – None

Total

Class A – 135,000
Class B – None

Class A – None
Class B – None

Class A – $14.17
Class B – None

Class A – $14.17
Class B – None

(d) Maximum Number (or
Approximate Dollar Value)
of Shares (or Units) that
May Yet Be Purchased
Under the Plans or
Programs

(1)

(c) Total Number of Shares
(or Units) Purchased as
Part of Publicly
Announced Plans or
Programs
Class A – None
Class B – None

Class A – None
Class B – None

Class A – 135,000
Class B – None

Class A – 135,000
Class B – None

(1) Donegal Mutual purchased these shares pursuant to its announcement on August 17, 2004 that it will, at its discretion,
purchase shares of our Class A common stock and Class B common stock at market prices prevailing from time to
time in the open market subject to the provisions of SEC Rule 10b-18 and in privately negotiated transactions. Such
announcement did not stipulate a maximum number of shares that may be purchased under this program.

-36-

Stock Performance Chart.

The following graph provides an indicator of cumulative total stockholder returns on our Class A common stock and our

Class B common stock for the period beginning on December 31, 2015 and ending on December 31, 2020, compared to the
Russell 2000 Index and a peer group comprised of six property and casualty insurance companies over the same period. The
peer group consists of Cincinnati Financial Corp., Hanover Insurance, Horace Mann Educators, Selective Insurance Group Inc.,
State Auto Financial Corp. and United Fire and Casualty Co. The graph shows the change in value of an initial $100
investment on December 31, 2015, assuming reinvestment of all dividends.

2015

2016

2017

2018

2019

2020

Donegal Group Inc. Class A

$100.00

$128.69

$131.77

$108.04

$122.20

$119.72

Donegal Group Inc. Class B

Russell 2000 Index

Peer Group

100.00

100.00

100.00

99.24

121.31

128.19

98.07

139.08

140.15

78.92

123.77

149.78

83.91

156.60

186.07

84.83

188.27

161.93

Value Line, Inc. prepared the foregoing performance graph and data. The performance graph and accompanying data shall
not be deemed "filed" as part of this Form 10-K Report for purposes of Section 18 of the Exchange Act or otherwise subject to
the liabilities of that section and should not be deemed incorporated by reference into any other filing we make under the
Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent we specifically incorporate the performance
graph and accompanying data by reference into such filing.

-37-

Item 6.

Selected Financial Data.

Year Ended December 31,

2020

2019

2018

2017

2016

Income Statement Data

Premiums earned

Investment income, net

Investment gains (losses)

Total revenues
Income (loss) before income tax

expense (benefit)

Income tax expense (benefit)

Net income (loss)
Basic earnings (loss) per share -
Class A
Diluted earnings (loss) per share -
Class A

Cash dividends per share - Class A

Basic earnings (loss) per share -
Class B
Diluted earnings (loss) per share -
Class B

Cash dividends per share - Class B

Balance Sheet Data at Year End

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

$ 742,040,339

$ 756,078,400

$ 741,290,873

$ 702,514,755

$ 656,204,797

29,504,466

2,777,919

29,514,955

21,984,617

26,907,656

23,527,304

(4,801,509)

5,705,255

22,632,730

2,525,575

777,819,910

812,451,471

771,828,320

739,026,537

688,423,020

63,272,503

10,457,251

52,815,252

57,081,030

(48,236,849)

12,114,462

9,929,286

(15,476,509)

47,151,744

(32,760,340)

4,998,362

7,116,100

41,328,407

10,527,270

30,801,137

1.84

1.83

0.60

1.65

1.65

0.53

1.68

1.67

0.58

1.51

1.51

0.51

(1.18)

(1.18)

0.57

(1.09)

(1.09)

0.50

0.27

0.26

0.56

0.22

0.22

0.49

1.19

1.16

0.55

1.06

1.06

0.48

$1,221,201,784

$1,110,553,363 $1,030,798,566 $1,005,869,705 $ 945,519,655

2,160,520,324

1,923,161,131

1,832,078,267

1,737,919,778

1,623,131,037

90,000,000

40,000,000

65,000,000

64,000,000

74,000,000

517,774,120

451,015,519

398,869,901

448,696,104

438,615,320

17.13

15.67

14.05

15.95

16.21

-38-

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Overview

Donegal Mutual Insurance Company (“Donegal Mutual”) organized us as an insurance holding company on August 26,

1986. See “Business - History and Organizational Structure” for more information. Our insurance subsidiaries, Atlantic States
Insurance Company (“Atlantic States”), Southern Insurance Company of Virginia (“Southern”), The Peninsula Insurance
Company and Peninsula Indemnity Company (collectively, “Peninsula”), and Michigan Insurance Company (“MICO”) and
their affiliates write personal and commercial lines of property and casualty coverages exclusively through a network of
independent insurance agents in certain Mid-Atlantic, Midwest, New England, Southern and Southwestern states. The personal
lines products of our insurance subsidiaries consist primarily of homeowners and private passenger automobile policies. The
commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, commercial multi-peril
and workers’ compensation policies.

Beginning in 2018, we and Donegal Mutual implemented a number of actions to improve our financial results and enhance

our operations in the future. Those actions included implementing premium rate increases in many of our operating states and
business lines, strengthening our loss reserves in response to changing loss reporting and litigation trends, entering into a
transfer agreement to facilitate an orderly exit from the personal lines markets in seven states where we had projected
continuing underwriting losses, consolidating a regional branch office into our home office, consolidating our reinsurance
program and initiating a multi-year systems modernization project.

Donegal Mutual completed the merger of Mountain States Mutual Casualty Company, or Mountain States, with and into

Donegal Mutual effective May 25, 2017. Donegal Mutual was the surviving company in the merger, and Mountain States’
insurance subsidiaries, Mountain States Indemnity Company and Mountain States Commercial Insurance Company
(collectively, the “Mountain States insurance subsidiaries”), became insurance subsidiaries of Donegal Mutual upon completion
of the merger. Upon completion of the merger, Donegal Mutual assumed all of the policy obligations of Mountain States and
began to market its products together with the Mountain States insurance subsidiaries as the Mountain States Insurance Group
in four Southwestern states. Donegal Mutual also entered into a 100% quota-share reinsurance agreement with the Mountain
States insurance subsidiaries on the merger date. Beginning with policies effective in 2021, Donegal Mutual began to place the
business of the Mountain States Insurance Group into the underwriting pool we describe in “Business - History and
Organizational Structure.” As a result, our consolidated financial results through December 31, 2020 excluded the results of the
Mountain States Insurance Group operations in those Southwestern states.

We and Donegal Mutual Insurance Company sold Donegal Financial Services Corporation (“DFSC”) to Northwest

Bancshares, Inc. (“Northwest”) on March 8, 2019, resulting in proceeds valued at approximately $85.8 million in a combination
of cash and Northwest common stock. Immediately prior to the closing of the merger, DFSC paid a dividend of approximately
$29.2 million to us and Donegal Mutual. As the owner of 48.2% of DFSC’s common stock, we received a dividend payment
from DFSC of approximately $14.1 million and consideration from Northwest valued at approximately $41.4 million. We
recorded a gain of $12.7 million from the sale of DFSC in our results of operations during 2019. We sold the Northwest
common stock that we received as part of the consideration during 2019. This transaction represented the culmination of a
banking strategy that began with the formation of DFSC in 2000.

Effective December 1, 2019, our insurance subsidiaries Le Mars Insurance Company (“Le Mars”) and Sheboygan Falls

Insurance Company (“Sheboygan Falls”) merged with and into Atlantic States (the “Mergers”). As a result of the Mergers, the
separate corporate existences of Le Mars and Sheboygan Falls ceased and Atlantic States continued as the surviving insurance
company. Atlantic States placed the business of Le Mars and Sheboygan Falls, as their policies renewed subsequent to the
effective date of the Mergers, into the underwriting pool.

At December 31, 2020, Donegal Mutual held approximately 42% of our outstanding Class A common stock and

approximately 84% of our outstanding Class B common stock. This ownership provides Donegal Mutual with approximately
71% of the combined voting power of our outstanding shares of Class A common stock and our outstanding shares of Class B
common stock.

Donegal Mutual and Atlantic States have participated in a proportional reinsurance agreement, or pooling agreement, since

1986. Under the pooling agreement, Donegal Mutual and Atlantic States contribute substantially all of their respective
premiums, losses and loss expenses to the underwriting pool, and the underwriting pool, acting through Donegal Mutual, then
allocates 80% of the pooled business to Atlantic States. Thus, Donegal Mutual and Atlantic States share the underwriting results
of the pooled business in proportion to their respective participation in the underwriting pool. The operations of our insurance
subsidiaries and Donegal Mutual are interrelated due to the pooling agreement and other factors. While maintaining the separate

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corporate existence of each company, our insurance subsidiaries conduct business together with Donegal Mutual and its
insurance subsidiaries as the Donegal Insurance Group. The Donegal Insurance Group is not a legal entity, is not an insurance
company and does not issue or administer insurance policies. Rather, it is a trade name that refers to the group of insurance
companies that are affiliated with Donegal Mutual. See “Business - History and Organizational Structure” for more information
regarding the pooling agreement and other transactions with our affiliates.

In July 2013, our board of directors authorized a share repurchase program pursuant to which we have the authority to

purchase up to 500,000 additional shares of our Class A common stock at prices prevailing from time to time in the open
market subject to the provisions of the SEC Rule 10b-18 and in privately negotiated transactions. We did not purchase any
shares of our Class A common stock under this program during 2020 or 2019. We have purchased a total of 57,658 shares of
our Class A common stock under this program from its inception through December 31, 2020.

Critical Accounting Policies and Estimates

We combine our financial statements with those of our insurance subsidiaries and present them on a consolidated basis in

accordance with GAAP.

Our insurance subsidiaries make estimates and assumptions that can have a significant effect on amounts and disclosures

we report in our financial statements. The most significant estimates relate to the reserves of our insurance subsidiaries for
property and casualty insurance unpaid losses and loss expenses. While we believe our estimates and the estimates of our
insurance subsidiaries are appropriate, the ultimate amounts may differ from the estimates we provided. We regularly review
our methods for making these estimates, and we reflect any adjustment we consider necessary in our results of operations for
the period in which we make an adjustment.

Liability for Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with

respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. For example,
legislative, judicial and regulatory actions may expand coverage definitions, retroactively mandate coverage or otherwise
require our insurance subsidiaries to pay losses for damages that their policies explicitly excluded or did not intend to cover. At
the time of establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or
be less than such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on
assumptions as to future loss trends, expected claims severity, judicial theories of liability and other factors. However, during
the loss adjustment period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently,
it often becomes necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any
adjustments to the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations
in the period in which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance
subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations.
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim
settlement periods on bodily injury claims during the past several years. In addition, the COVID-19 pandemic and related
government mandates and restrictions resulted in various changes from historical claims reporting and settlement trends during
2020. These trend changes give rise to greater uncertainty as to the pattern of future loss settlements on bodily injury claims.
Related uncertainties regarding future trends include social inflation, the rate of plaintiff attorney involvement in claims and the
cost of medical technologies and procedures. Assumptions related to our insurance subsidiaries’ external environment include
the absence of significant changes in tort law and the legal environment that increase liability exposure, consistency in judicial
interpretations of insurance coverage and policy provisions and the rate of loss cost inflation. Internal assumptions include

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consistency in the recording of premium and loss statistics, consistency in the recording of claims, payment and case reserving
methodology, accurate measurement of the impact of rate changes and changes in policy provisions, consistency in the quality
and characteristics of business written within a given line of business and consistency in reinsurance coverage and collectability
of reinsured losses, among other items. To the extent our insurance subsidiaries determine that underlying factors impacting
their assumptions have changed, our insurance subsidiaries make adjustments in their reserves that they consider appropriate for
such changes. Accordingly, our insurance subsidiaries’ ultimate liability for unpaid losses and loss expenses will likely differ
from the amount recorded at December 31, 2020. For every 1% change in our insurance subsidiaries’ loss and loss expense
reserves, net of reinsurance recoverable, the effect on our pre-tax results of operations would be approximately $5.6 million.

The establishment of appropriate liabilities is an inherently uncertain process and we can provide no assurance that our

insurance subsidiaries’ ultimate liability will not exceed our insurance subsidiaries’ loss and loss expense reserves and have an
adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and
extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions and events that
serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially all
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their
estimated future liabilities for losses and loss expenses in certain periods and, in other periods, their estimated future liabilities
for losses and loss expenses have exceeded their actual liabilities for losses and loss expenses. Changes in our insurance
subsidiaries’ estimates of their liability for losses and loss expenses generally reflect actual payments and their evaluation of
information received subsequent to the prior reporting period.

Our insurance subsidiaries recognized a decrease in their liability for losses and loss expenses of prior years of $12.9

million for each of 2020 and 2019. Our insurance subsidiaries recognized an increase in their liability for losses and loss
expenses of prior years of $35.6 million in 2018. Our insurance subsidiaries made no significant changes in their reserving
philosophy or claims management personnel, and they have made no significant offsetting changes in estimates that increased
or decreased their loss and loss expense reserves in those years. The 2020 development represented 2.6% of the December 31,
2019 net carried reserves and resulted primarily from lower-than-expected severity in the workers’ compensation and personal
automobile lines of business, partially offset by higher-than-expected severity in the commercial automobile and commercial
multi-peril lines of business, for accident years prior to 2020. The majority of the 2020 development related to decreases in the
liability for losses and loss expenses of prior years for Atlantic States and MICO. The 2019 development represented 2.7% of
the December 31, 2018 net carried reserves and resulted primarily from lower-than-expected severity in the workers’
compensation line of business, partially offset by higher-than-expected severity in the commercial automobile and commercial
multi-peril lines of business, for accident years prior to 2019. The majority of the 2019 development related to decreases in the
liability for losses and loss expenses of prior years for Atlantic States and MICO. The 2018 development represented 9.3% of
the December 31, 2017 net carried reserves and resulted primarily from higher-than-expected severity in the commercial multi-
peril, personal automobile and commercial automobile lines of business, offset by lower-than-expected severity in the workers’
compensation line of business, for accident years prior to 2018. The majority of the 2018 development related to increases in
the liability for losses and loss expenses of prior years for Atlantic States and Southern. During 2018, our insurance subsidiaries
received new information on previously-reported commercial automobile and personal automobile claims that led our insurance
subsidiaries to conclude that their prior actuarial assumptions did not fully anticipate recent changes in severity and reporting
trends. Our insurance subsidiaries have encountered increasing difficulties in projecting the ultimate severity of automobile
losses over recent accident years, which our insurance subsidiaries attribute to worsening litigation trends and an increased
delay in the reporting to our insurance subsidiaries of information with respect to the severity of claims. As a result, our
insurance subsidiaries' actuaries increased their projections of the ultimate cost of our insurance subsidiaries' prior-year personal
automobile and commercial automobile losses, and our insurance subsidiaries added $17.7 million to their reserves for personal
automobile and $20.8 million to their reserves for commercial automobile for accident years prior to 2018.

Excluding the impact of severe weather events and the COVID-19 pandemic, our insurance subsidiaries have noted stable
amounts in the number of claims incurred and the number of claims outstanding at period ends relative to their premium base in
recent years across most of their lines of business. However, the amount of the average claim outstanding has increased
gradually over the past several years due to various factors such as rising medical loss costs and increased litigation trends. We
have also experienced a general slowing of settlement rates in litigated claims. Our insurance subsidiaries could have to make
further adjustments to their estimates in the future. However, on the basis of our insurance subsidiaries’ internal procedures,
which analyze, among other things, their prior assumptions, their experience with similar cases and historical trends such as
reserving patterns, loss payments, pending levels of unpaid claims and product mix, as well as court decisions, economic
conditions and public attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for
losses and loss expenses.

Atlantic States’ participation in the pool with Donegal Mutual exposes Atlantic States to adverse loss development on the
business of Donegal Mutual that the pool includes. However, pooled business represents the predominant percentage of the net

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underwriting activity of both companies, and Donegal Mutual and Atlantic States share proportionately any adverse risk
development relating to the pooled business. The business in the pool is homogeneous and each company has a pro-rata share
of the entire pool. Since the predominant percentage of the business of Atlantic States and Donegal Mutual is pooled and the
results shared by each company according to its participation level under the terms of the pooling agreement, the intent of the
underwriting pool is to produce a more uniform and stable underwriting result from year to year for each company than either
would experience individually and to spread the risk of loss between the companies.

Donegal Mutual and our insurance subsidiaries operate together as the Donegal Insurance Group and share a combined

business plan designed to achieve market penetration and underwriting profitability objectives. The products our insurance
subsidiaries and Donegal Mutual offer are generally complementary, thereby allowing Donegal Insurance Group to offer a
broader range of products to a given market and to expand Donegal Insurance Group’s ability to service an entire personal lines
or commercial lines account. Distinctions within the products of Donegal Mutual and our insurance subsidiaries generally relate
to specific risk profiles targeted within similar classes of business, such as preferred tier products compared to standard tier
products, but we do not allocate all of the standard risk gradients to one company. Therefore, the underwriting profitability of
the business the individual companies write directly will vary. However, because the pool homogenizes the risk characteristics
of the predominant percentage of the business Donegal Mutual and Atlantic States write directly and each company shares the
underwriting results according to each company’s participation percentage, each company realizes its percentage share of the
underwriting results of the pool.

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Our insurance subsidiaries’ liability for losses and loss expenses by major line of business at December 31, 2020 and 2019

consisted of the following:

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Total commercial and personal lines

Plus reinsurance recoverable

2020

2019

(in thousands)

$ 151,813

$ 126,224

118,037

126,299

13,212

409,361

120,861

20,976

5,991

147,828

557,189

404,818

109,060

102,424

9,115

346,823

132,191

23,494

4,398

160,083

506,906

362,768

Total liability for losses and loss expenses

$ 962,007

$ 869,674

We have evaluated the effect on our insurance subsidiaries’ loss and loss expense reserves and our stockholders’ equity in

the event of reasonably likely changes in the variables we consider in establishing loss and loss expense reserves. We
established the range of reasonably likely changes based on a review of changes in accident year development by line of
business and applied it to our insurance subsidiaries’ loss reserves as a whole. The selected range does not necessarily indicate
what could be the potential best or worst case or the most-likely scenario. The following table sets forth the effect on our
insurance subsidiaries’ loss and loss expense reserves and our stockholders’ equity in the event of reasonably likely changes in
the variables considered in establishing loss and loss expense reserves:

Change in Loss and Loss
Expense Reserves Net of
Reinsurance

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2020

Percentage Change in
Equity at December 31,
2020(1)

(dollars in thousands)

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2019

Percentage Change in
Equity at
December 31, 2019(1)

-10.0%

$501,470

8.5%

$456,215

8.9%

-7.5

-5.0

-2.5

Base

2.5

5.0

7.5

10.0

515,400

529,330

543,259

557,189

571,119

585,048

598,978

612,908

(1) Net of income tax effect.

6.4

4.3

2.1

—

-2.1

-4.3

-6.4

-8.5

468,888

481,561

494,233

506,906

519,579

532,251

544,924

557,597

6.7

4.4

2.2

—

-2.2

-4.4

-6.7

-8.9

Our insurance subsidiaries base their reserves for unpaid losses and loss expenses on current trends in loss and loss expense
development and reflect their best estimates for future amounts needed to pay losses and loss expenses with respect to incurred
events currently known to them plus incurred but not reported (“IBNR”) claims. Our insurance subsidiaries develop their
reserve estimates based on an assessment of known facts and circumstances, review of historical loss settlement patterns,
estimates of trends in claims severity, frequency, legal and regulatory changes and other assumptions. Our insurance
subsidiaries consistently apply actuarial loss reserving techniques and assumptions, which rely on historical information as

-43-

adjusted to reflect current conditions, including consideration of recent case reserve activity. Our insurance subsidiaries use the
point estimate their actuaries select. For the year ended December 31, 2020, the actuaries developed a range from a low of
$512.9 million to a high of $605.3 million and selected a point estimate of $557.2 million. The actuaries’ range of estimates for
commercial lines in 2020 was $376.9 million to $444.7 million, and the actuaries selected a point estimate of $409.4 million.
The actuaries’ range of estimates for personal lines in 2020 was $136.0 million to $160.6 million, and the actuaries selected a
point estimate of $147.8 million. For the year ended December 31, 2019, the actuaries developed a range from a low of
$468.8 million to a high of $548.1 million and selected a point estimate of $506.9 million. The actuaries’ range of estimates for
commercial lines in 2019 was $320.8 million to $375.0 million, and the actuaries selected a point estimate of $346.8 million.
The actuaries’ range of estimates for personal lines in 2019 was $148.0 million to $173.1 million, and the actuaries selected a
point estimate of $160.1 million.

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they
underwrite. For personal lines products, our insurance subsidiaries insure standard and preferred risks in private passenger
automobile and homeowners lines. For commercial lines products, the commercial risks that our insurance subsidiaries
primarily insure are business offices, wholesalers, service providers, contractors, artisans and light manufacturing operations.
Our insurance subsidiaries have limited exposure to asbestos and other environmental liabilities. Our insurance subsidiaries
write no medical malpractice liability risks. Through the consistent application of this disciplined underwriting philosophy, our
insurance subsidiaries have avoided many of the “long-tail” issues other insurance companies have faced. We consider workers’
compensation to be a “long-tail” line of business, in that workers’ compensation claims tend to be settled over a longer time
frame than those in the other lines of business of our insurance subsidiaries.

The following table presents 2020 and 2019 claim count and payment amount information for workers’ compensation.

Workers’ compensation losses primarily consist of indemnity and medical costs for injured workers.

Number of claims pending, beginning of period

(dollars in thousands)

Number of claims reported

Number of claims settled or dismissed

Number of claims pending, end of period

Losses paid

Loss expenses paid

For the Year Ended December 31,

2020

2019

3,014

5,935

6,051

2,898

2,902

6,868

6,756

3,014

$

38,204

$

9,065

42,043

8,885

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Management Evaluation of Operating Results

Despite challenging insurance market conditions, increasing casualty loss severity trends and unusually adverse weather

conditions that affected our results in recent years, our operating results improved in 2020 compared to 2019.

Because our insurance subsidiaries do not prepare GAAP financial statements, we evaluate the performance of our
commercial lines and personal lines segments utilizing statutory accounting practices (“SAP”), which include financial
measures that reflect the growth trends and underwriting results of our insurance subsidiaries.

We use the following financial data to monitor and evaluate our operating results:

(in thousands)

Net premiums written:

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Year Ended December 31,

2020

2019

2018

$ 135,294

$ 122,142

$ 108,123

109,960

147,993

32,739
425,986

184,602

111,886

19,666

316,154

113,684

138,750

30,303
404,879

210,507

117,118

20,097

347,722

109,022

117,509

15,241
349,895

249,275

123,782

21,064

394,121

Total net premiums written

$ 742,140

$ 752,601

$ 744,016

Components of combined ratio:

Loss ratio

Expense ratio

Dividend ratio

Combined ratio

Revenues:

Net premiums earned:

Commercial lines

Personal lines
Total net premiums earned

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Total revenues

62.0 %

67.0 %

77.8 %

33.0

1.0

31.3

1.2

31.6

0.7

96.0 %

99.5 %

110.1 %

$ 412,877

$ 385,465

$ 337,924

329,163
742,040

29,504

2,778

—

3,497

370,613
756,078

29,515

21,985

295

4,578

403,367
741,291

26,908

(4,802)

2,694

5,737

$ 777,819

$ 812,451

$ 771,828

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(in thousands)

Components of net income (loss):

Underwriting income (loss):

Commercial lines

Personal lines

SAP underwriting income (loss)

GAAP adjustments

GAAP underwriting income (loss)

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Income (loss) before income tax expense (benefit)

Income tax expense (benefit)

Net income (loss)

Non-GAAP Information

Year Ended December 31,

2020

2019

2018

$

(858) $

8,404

$

(22,059)

31,764

30,906

(959)

29,947

29,504

2,778

—

1,043

63,272

10,457

(1,617)

6,787

(3,079)

3,708

29,515

21,985

295

1,578

57,081

9,929

(53,590)

(75,649)

894

(74,755)

26,908

(4,802)

2,694

1,718

(48,237)

(15,477)

$

52,815

$

47,152

$

(32,760)

We prepare our consolidated financial statements on the basis of GAAP. Our insurance subsidiaries also prepare financial

statements based on SAP. SAP financial measures are considered non-GAAP financial measures under applicable SEC rules
because the SAP financial measures include or exclude certain items that the most comparable GAAP financial measures do not
ordinarily include or exclude. Our calculation of non-GAAP financial measures may differ from similar measures other
companies use. As a result, investors should exercise caution when comparing our non-GAAP financial measures to the non-
GAAP financial measures other companies use. The SAP financial measures we utilize are net premiums written and statutory
combined ratio.

Net Premiums Written

We define net premiums written as the amount of full-term premiums our insurance subsidiaries record for policies
effective within a given period less premiums our insurance subsidiaries cede to reinsurers. Net premiums earned is the most
comparable GAAP financial measure to net premiums written. Net premiums earned represent the sum of the amount of net
premiums written and the change in net unearned premiums during a given period. Our insurance subsidiaries earn premiums
and recognize them as revenue over the terms of their policies, which are one year or less in duration. Therefore, increases or
decreases in net premiums earned generally reflect increases or decreases in net premiums written in the preceding 12-month
period compared to the comparable period one year earlier.

The following table provides a reconciliation of our net premiums earned to our net premiums written for 2020, 2019 and

2018:

Year Ended December 31,

2020

2019

2018

Net premiums earned
Change in net unearned premiums
Net premiums written

$ 742,040,339
99,554
$ 742,139,893

$ 756,078,400
(3,477,111)
$ 752,601,289

$ 741,290,873
2,724,931
$ 744,015,804

The decrease in the change in net unearned premiums for 2020 and 2019 compared to 2018 reflects lower growth in net
premiums written during 2020 and 2019, which we attribute primarily to net attrition in our personal lines segment that resulted
from increased pricing on renewal policies and underwriting measures our insurance subsidiaries implemented to slow new
policy growth and improve profitability.

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Statutory Combined Ratio

The combined ratio is a standard measurement of underwriting profitability for an insurance company. The combined
ratio does not reflect investment income, net investment gains or losses, federal income taxes or other non-operating income or
expense. A combined ratio of less than 100% generally indicates underwriting profitability.

The statutory combined ratio is a non-GAAP financial measure that is based upon amounts determined under SAP. We

calculate our statutory combined ratio as the sum of:

•

•

•

the statutory loss ratio, which is the ratio of calendar-year net incurred losses and loss expenses to net premiums
earned;
the statutory expense ratio, which is the ratio of expenses incurred for net commissions, premium taxes and
underwriting expenses to net premiums written; and
the statutory dividend ratio, which is the ratio of dividends to holders of workers’ compensation policies to net
premiums earned.

The calculation of our statutory combined ratio differs from the calculation of our GAAP combined ratio. In calculating
our GAAP combined ratio, we do not deduct installment payment fees from incurred expenses, and we base the expense ratio
on net premiums earned instead of net premiums written. Differences between our GAAP loss ratio and our statutory loss ratio
result from anticipating salvage and subrogation recoveries for our GAAP loss ratio but not for our statutory loss ratio.

The following table presents comparative details with respect to our GAAP and statutory combined ratios for the years

ended December 31, 2020, 2019 and 2018:

GAAP Combined Ratios (Total Lines)
Loss ratio (non-weather)
Loss ratio (weather-related)
Expense ratio
Dividend ratio
Combined ratio

Statutory Combined Ratios
Commercial lines:

Automobile
Workers’ compensation
Commercial multi-peril
Other

Total commercial lines

Personal lines:

Automobile
Homeowners
Other

Total personal lines
Total commercial and personal lines

Year Ended December 31,

2020

2019

2018

55.1 %
6.9
33.0
1.0
96.0 %

112.7 %
86.3
98.4
74.0
97.8

91.3
97.2
74.9
92.4
95.4

60.9 %
6.1
31.3
1.2
99.5 %

117.4 %
78.5
93.7
72.6
95.0

105.7
101.2
73.2
102.6
98.7

69.0 %
8.8
31.6
0.7
110.1 %

133.3 %
86.6
98.1
54.6
103.8

117.4
110.5
96.4
114.1
109.4

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Results of Operations

YEAR ENDED DECEMBER 31, 2020 COMPARED TO YEAR ENDED DECEMBER 31, 2019

Net Premiums Earned

Our insurance subsidiaries’ net premiums earned decreased to $742.0 million for 2020, a decrease of $14.1 million, or

1.9%, compared to 2019, primarily reflecting decreases in personal lines premiums written during 2019 and 2020. Our
insurance subsidiaries earn premiums and recognize them as income over the terms of the policies they issue. Such terms are
generally one year or less in duration. Therefore, increases or decreases in net premiums earned generally reflect increases or
decreases in net premiums written in the preceding twelve-month period compared to the same period one year earlier.

Net Premiums Written

Our insurance subsidiaries’ 2020 net premiums written decreased 1.4% to $742.1 million, compared to $752.6 million for
2019. We attribute the decrease primarily to net attrition in our personal lines segment that resulted from increased pricing on
renewal policies and underwriting measures our insurance subsidiaries implemented to slow new policy growth and improve
profitability, offset somewhat by the impact of premium rate increases and an increase in the writing of new accounts in
commercial lines of business. Commercial lines net premiums written increased $21.1 million, or 5.2%, for 2020 compared to
2019. Personal lines net premiums written decreased $31.6 million, or 9.1%, for 2020 compared to 2019.

Investment Income

For 2020, our net investment income was unchanged at $29.5 million, as an increase in average invested assets offset a

modest decrease in the average investment yield.

Net Investment Gains

Our net investment gains for 2020 and 2019 were $2.8 million and $22.0 million, respectively. The net investment gains

for 2020 were primarily related to an increase in unrealized gains within our equity securities portfolio. The net investment
gains for 2019 included $12.7 million from the sale of DFSC and $8.9 million related to unrealized gains within our equity
securities portfolio. We did not recognize any impairment losses during 2020 or 2019.

Losses and Loss Expenses

Our insurance subsidiaries’ loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was
62.0% for 2020, compared to 67.0% for 2019. Our insurance subsidiaries’ commercial lines loss ratio increased to 63.9% for
2020, compared to 63.0% for 2019. This increase resulted primarily from the workers’ compensation loss ratio increasing to
51.1% for 2020, compared to 44.6% for 2019, and the commercial multi-peril loss ratio increasing to 65.9% for 2020,
compared to 63.1% for 2019. The personal lines loss ratio decreased to 59.5% for 2020, compared to 71.1% for 2019. The
personal automobile loss ratio decreased to 60.1% for 2020, compared to 76.1% for 2019, primarily as a result of lower claim
frequency due to reduced driving activity and traffic density and various underwriting adjustments our insurance subsidiaries
implemented in recent years. The homeowners loss ratio decreased to 61.8% for 2020, compared to 67.1% for 2019, primarily
as a result of decreased weather-related losses that we attribute to our exit from several weather-prone markets in 2019. Our
insurance subsidiaries experienced favorable loss reserve development of approximately $12.9 million, or 1.7 percentage points
of the loss ratio, during 2020 in their reserves for prior accident years, compared to favorable loss reserve development of
approximately $12.9 million, or 1.7 percentage points of the loss ratio, during 2019. The favorable loss reserve development in
2020 resulted primarily from lower-than-expected severity in the workers’ compensation and personal automobile lines of
business, partially offset by higher-than-expected severity in the commercial automobile and commercial multi-peril lines of
business, for accident years prior to 2020. Weather-related losses of $51.4 million, or 6.9 percentage points of the loss ratio, for
2020 increased from $46.1 million, or 6.1 percentage points of the loss ratio, for 2019, with the increase primarily impacting the
commercial multi-peril line of business.

Underwriting Expenses

Our insurance subsidiaries’ expense ratio, which is the ratio of policy acquisition and other underwriting expenses to
premiums earned, was 33.0% for 2020, compared to 31.3% for 2019. We attribute the modest increase to higher commercial
growth incentive costs for our agents, higher underwriting-based incentive compensation for our agents and employees and
higher technology-related expenses for 2020 compared to 2019. The increase in technology systems-related expenses for 2020

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was primarily due to an increased allocation of costs from Donegal Mutual to our insurance subsidiaries following the
successful implementation of the first phase of our ongoing systems modernization project in February 2020.

Policyholder Dividends

Our insurance subsidiaries pay policyholder dividends primarily on workers' compensation policies on a sliding scale based

on the profitability of a given policy. We attribute the decrease in dividends incurred for 2020 compared to 2019 to a modest
decline in the profitability of the workers' compensation line of business over the respective periods to which the dividends
applied.

Combined Ratio

Our insurance subsidiaries’ combined ratio was 96.0% and 99.5% for 2020 and 2019, respectively. The combined ratio
represents the sum of the loss ratio, the expense ratio and the dividend ratio, which is the ratio of workers’ compensation policy
dividends incurred to premiums earned. We attribute the decrease in our combined ratio primarily to the decrease in our loss
ratio.

Interest Expense

Our interest expense for 2020 decreased to $1.2 million, compared to $1.6 million for 2019. We attribute the decrease to

lower interest rates on our borrowings under our lines of credit during 2020 compared to 2019.

Income Taxes

Our income tax expense was $10.5 million for 2020, compared to $9.9 million for 2019. Our effective tax rate for 2020
was 16.5%, compared to 17.4% for 2019. Our income tax expense for 2020 included a $1.6 million income tax benefit related
to the carryback of 2018 net operating losses to past tax years with higher statutory income tax rates than are currently in effect,
as allowed under the Coronavirus Aid, Relief and Economic Security Act that was enacted in March 2020. Our income tax
expense for 2019 included Pennsylvania state income taxes of $825,000 that were related to the gain we realized on the sale of
DFSC.

Net Income and Earnings Per Share

Our net income for 2020 was $52.8 million, or $1.83 per share of Class A common stock on a diluted basis and $1.65 per

share of Class B common stock, compared to net income for 2019 of $47.2 million, or $1.67 per share of Class A common
stock on a diluted basis and $1.51 per share of Class B common stock. We had 24.6 million and 23.2 million Class A shares
outstanding at December 31, 2020 and 2019, respectively. We had 5.6 million Class B shares outstanding for both periods.
There are no outstanding securities that dilute our shares of Class B common stock.

Book Value Per Share

Our stockholders’ equity increased by $66.8 million during 2020 as a result of our net income and net unrealized gains
within our available-for-sale fixed maturity investments. Our book value per share increased to $17.13 at December 31, 2020,
compared to $15.67 a year earlier.

YEAR ENDED DECEMBER 31, 2019 COMPARED TO YEAR ENDED DECEMBER 31, 2018

Net Premiums Earned

Our insurance subsidiaries’ net premiums earned increased to $756.1 million for 2019, an increase of $14.8 million, or
2.0%, over 2018, reflecting increases in commercial premiums written during 2018 and 2019. Our insurance subsidiaries earn
premiums and recognize them as income over the terms of the policies they issue. Such terms are generally one year or less in
duration. Therefore, increases or decreases in net premiums earned generally reflect increases or decreases in net premiums
written in the preceding twelve-month period compared to the same period one year earlier.

Net Premiums Written

Our insurance subsidiaries’ 2019 net premiums written increased 1.2% to $752.6 million, compared to $744.0 million for
2018. We attribute the increase primarily to the impact of premium rate increases and an increase in the writing of new accounts

-49-

in commercial lines of business. Commercial lines net premiums written increased $47.8 million, or 13.4%, for 2019 compared
to 2018. Personal lines net premiums written decreased $39.2 million, or 10.1%, for 2019 compared to 2018. We attribute the
decrease in personal lines primarily to net attrition as a result of underwriting measures our insurance subsidiaries have
implemented to slow new policy growth and increased pricing on renewal policies, as well as the previously announced non-
renewal of unprofitable personal lines business in seven states that began in February 2019, partially offset by premium rate
increases our insurance subsidiaries have implemented over the past five quarters and lower reinsurance premiums.

Investment Income

For 2019, our net investment income increased to $29.5 million, an increase of $2.6 million, or 9.7%, over 2018. We

attribute the increase primarily to an increase in average invested assets.

Net Investment Gains (Losses)

Our net investment gains (losses) for 2019 and 2018 were $22.0 million and ($4.8 million), respectively. The net

investment gains for 2019 included $12.7 million from the sale of DFSC and $8.9 million related to unrealized gains within our
equity securities portfolio. The net investment losses for 2018 were primarily related to a decrease in the market value of the
equity securities we held at December 31, 2018. We did not recognize any impairment losses during 2019 or 2018.

Losses and Loss Expenses

Our insurance subsidiaries’ loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was
67.0% for 2019, compared to 77.8% for 2018. Our insurance subsidiaries’ commercial lines loss ratio decreased to 63.0% for
2019, compared to 72.9% for 2018. This decrease resulted primarily from the commercial automobile loss ratio decreasing to
86.2% for 2019, compared to 101.9% for 2018, and the commercial multi-peril loss ratio decreasing to 63.1% for 2019,
compared to 67.0% for 2018. The personal lines loss ratio was 71.1% for 2019, compared to 81.8% for 2018. Our insurance
subsidiaries experienced favorable loss reserve development of approximately $12.9 million, or 1.7 percentage points of the
loss ratio, during 2019 in their reserves for prior accident years, compared to unfavorable loss reserve development of
approximately $35.6 million, or 4.8 percentage points of the loss ratio, during 2018. The favorable loss reserve development in
2019 resulted primarily from lower-than-expected severity in the workers’ compensation line of business, partially offset by
higher-than-expected severity in the commercial automobile and commercial multi-peril lines of business, for accident years
prior to 2019. Weather-related losses of $46.1 million, or 6.1 percentage points of the loss ratio, for 2019 decreased from $65.0
million, or 8.8 percentage points of the loss ratio, for 2018.

Underwriting Expenses

Our insurance subsidiaries’ expense ratio, which is the ratio of policy acquisition and other underwriting expenses to
premiums earned, was 31.3% for 2019, compared to 31.6% for 2018. We attribute the modest decrease to expense savings that
were largely offset by higher underwriting-based incentive compensation in 2019.

Policyholder Dividends

Our insurance subsidiaries pay policyholder dividends primarily on workers' compensation policies on a sliding scale based
on the profitability of a given policy. We attribute the increase in dividends incurred for 2019 compared to 2018 to growth and
profitability of the workers' compensation line of business over the respective periods to which the dividends applied. We also
partially attribute the increase to growth in workers’ compensation writings in Wisconsin, a state in which our insurance
subsidiaries and their competitors pay a higher rate of dividends compared to other states and where such dividends are not
dependent on the profitability of a given policy.

Combined Ratio

Our insurance subsidiaries’ combined ratio was 99.5% and 110.1% for 2019 and 2018, respectively. The combined ratio
represents the sum of the loss ratio, the expense ratio and the dividend ratio, which is the ratio of workers’ compensation policy
dividends incurred to premiums earned. We attribute the decrease in our combined ratio primarily to the decrease in our loss
ratio.

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Interest Expense

Our interest expense for 2019 decreased to $1.6 million, compared to $2.3 million for 2018. We attribute the decrease to

lower average borrowings under our lines of credit during 2019 compared to 2018.

Income Taxes

Our income tax expense was $9.9 million for 2019, compared to an income tax benefit of $15.5 million for 2018. Our
effective tax rate was 17.4% for 2019. Our income tax expense for 2019 included Pennsylvania state income taxes of $825,000
that were related to the gain we realized on the sale of DFSC in 2019. Our 2018 income tax benefit reflected our anticipation of
an estimated carryback of our taxable loss in 2018 to prior tax years.

Net Income (Loss) and Earnings (Loss) Per Share

Our net income for 2019 was $47.2 million, or $1.67 per share of Class A common stock on a diluted basis and $1.51 per
share of Class B common stock, compared to a net loss of $32.8 million, or $1.18 per share of Class A common stock and $1.09
per share of Class B common stock, for 2018. We had 23.2 million and 22.8 million Class A shares outstanding at December
31, 2019 and 2018, respectively. We had 5.6 million Class B shares outstanding for both periods. There are no outstanding
securities that dilute our shares of Class B common stock.

Book Value Per Share

Our stockholders’ equity increased by $52.1 million during 2019 as a result of our net income and net unrealized gains
within our available-for-sale fixed maturity investments. Our book value per share increased to $15.67 at December 31, 2019,
compared to $14.05 a year earlier.

Financial Condition

Liquidity and Capital Resources

Liquidity is a measure of an entity’s ability to secure enough cash to meet its contractual obligations and operating needs as

they arise. Our major sources of funds from operations are the net cash flows generated from our insurance subsidiaries’
underwriting results, investment income and maturing investments.

We have historically generated sufficient net positive cash flow from our operations to fund our commitments and build
our investment portfolio, thereby increasing future investment returns. The pooling agreement with Donegal Mutual historically
has been cash flow positive because of the profitability of the underwriting pool. Because we settle the pool monthly, our cash
flows are substantially similar to the cash flows that would result from the underwriting of direct business. We maintain a high
degree of liquidity in our investment portfolio in the form of marketable fixed maturities, equity securities and short-term
investments. We structure our fixed-maturity investment portfolio following a “laddering” approach so that projected cash
flows from investment income and principal maturities are evenly distributed from a timing perspective. This laddering
approach provides an additional measure of liquidity to meet our obligations and the obligations of our insurance subsidiaries
should an unexpected variation occur in the future. Net cash flows provided by operating activities in 2020, 2019 and 2018
were $101.1 million, $76.4 million and $63.8 million, respectively.

In August 2020, we entered into a new credit agreement with Manufacturers and Traders Trust Company (“M&T”) that

related to a $20.0 million unsecured demand line of credit. The line of credit has no expiration date, no annual fees and no
covenants. At December 31, 2020, we had no outstanding borrowings from M&T and had the ability to borrow up to $20.0
million at interest rates equal to the then-current LIBOR rate plus 2.00%.

Atlantic States is a member of the FHLB of Pittsburgh. Through its membership, Atlantic States has the ability to issue

debt to the FHLB of Pittsburgh in exchange for cash advances. In August 2019, Atlantic States exchanged a variable-rate cash
advance of $35.0 million that was due in March 2020 for a fixed-rate cash advance of $35.0 million that was outstanding at
December 31, 2020. Atlantic States incurred a penalty of $176,000 related to the early termination of its previous cash advance.
The new cash advance carries a fixed interest rate of 1.74% and is due in August 2024. In March 2020, Atlantic States issued
$50.0 million of debt to the FHLB of Pittsburgh in exchange for a cash advance in the same amount that was outstanding at
December 31, 2020. Atlantic States obtained this contingent liquidity funding in light of uncertainty surrounding the economic
impact of the COVID-19 pandemic. The debt carries a fixed interest rate of 0.83%, and Atlantic States plans to repay this cash
advance in full at its March 2021 maturity.

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The following table shows expected payments for our significant contractual obligations at December 31, 2020:

(in thousands)
Net liability for unpaid losses and loss expenses of our

insurance subsidiaries

Subordinated debentures

Borrowings under lines of credit

Total contractual obligations

Total

Less than 1
year

1-3 years

4-5 years

After 5
years

$ 557,189

$ 256,165

$ 260,460

$ 20,237

$ 20,327

5,000

85,000

—

50,000

—

—

—

35,000

5,000

—

$ 647,189

$ 306,165

$ 260,460

$ 55,237

$ 25,327

We estimated the timing of the amounts for the net liability for unpaid losses and loss expenses of our insurance
subsidiaries based on historical experience and expectations of future payment patterns. We have shown the liability net of
reinsurance recoverable on unpaid losses and loss expenses to reflect expected future cash flows related to such liability.
Assumed amounts from the underwriting pool with Donegal Mutual represent a substantial portion of our insurance
subsidiaries’ gross liability for unpaid losses and loss expenses, and ceded amounts to the underwriting pool represent a
substantial portion of our insurance subsidiaries’ reinsurance recoverable on unpaid losses and loss expenses. We include cash
settlements of Atlantic States’ assumed liability from the pool in our monthly settlements of pooled activity. In these monthly
settlements, we net amounts ceded to and assumed from the pool. Donegal Mutual and Atlantic States do not anticipate any
changes in the pool participation levels in the foreseeable future. However, any such change would be prospective in nature and
therefore would not impact the timing of expected payments for Atlantic States’ proportionate liability for pooled losses
occurring in periods prior to the effective date of such change.

We discuss in Note 9 – Borrowings our estimate of the timing of the amounts payable for the borrowings under our lines of
credit based on their contractual maturities. The borrowings under our lines of credit carry interest rates that we discuss in Note
9 – Borrowings.

The cash dividends we declared to our stockholders totaled $17.3 million, $16.2 million and $15.8 million in 2020, 2019
and 2018, respectively. There are no regulatory restrictions on our payment of dividends to our stockholders, although there are
restrictions under applicable state laws on the payment of dividends from our insurance subsidiaries to us. Our insurance
subsidiaries are required by law to maintain certain minimum surplus on a statutory basis and are subject to regulations under
which their payment of dividends from statutory surplus is restricted and may require prior approval of their domiciliary
insurance regulatory authorities. Our insurance subsidiaries are also subject to risk-based capital (“RBC”) requirements. The
amount of statutory capital and surplus necessary for our insurance subsidiaries to satisfy regulatory requirements, including the
RBC requirements, was not significant in relation to our insurance subsidiaries’ statutory capital and surplus at December 31,
2020. Amounts available for distribution to us as ordinary dividends from our insurance subsidiaries without prior approval of
insurance regulatory authorities in 2021 are approximately $28.0 million from Atlantic States, $300,000 from Southern, $10.9
million from Peninsula and $12.2 million from MICO, or a total of approximately $51.4 million.

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Investments

At December 31, 2020 and 2019, our investment portfolio of primarily investment-grade bonds, common stock, short-term
investments and cash totaled $1.3 billion and $1.2 billion, respectively, representing 61.3% and 60.3%, respectively, of our total
assets. See “Business - Investments” for more information.

December 31,

2020

2019

Percent of

Percent of

Amount

Total

Amount

Total

(dollars in thousands)

Fixed maturities:

Total held to maturity

$

586,609

48.0 % $ 476,094

42.9 %

Total available for sale

Total fixed maturities

Equity securities

Short-term investments

555,136

1,141,745

58,556

20,901

45.5

93.5

4.8

1.7

564,952

1,041,046

55,477

14,030

50.8

93.7

5.0

1.3

Total investments

$ 1,221,202

100.0 % $1,110,553

100.0 %

The carrying value of our fixed maturity investments represented 93.5% and 93.7% of our total invested assets at

December 31, 2020 and 2019, respectively.

Our fixed maturity investments consisted of high-quality marketable bonds, of which 99.8% were rated at investment-grade

levels at December 31, 2020 and 2019.

At December 31, 2020, the net unrealized gain on our available-for-sale fixed maturity investments, net of deferred taxes,

amounted to $15.9 million, compared to a net unrealized gain of $6.4 million at December 31, 2019.

Impact of Inflation

Our insurance subsidiaries establish their property and casualty insurance premium rates before they know the amount of

losses and loss settlement expenses or the extent to which inflation may impact such expenses. Consequently, our insurance
subsidiaries attempt, in establishing rates, to anticipate the potential future impact of inflation. Our insurance subsidiaries
account for inflation in the reserving function through analysis of costs and trends and reviews of historical reserving results.

Impact of New Accounting Standards

In February 2016, the FASB issued guidance that requires lessees to recognize leases, including operating leases, on the

lessee’s balance sheet, unless a lease is considered a short-term lease. This guidance also requires entities to make new
judgments to identify leases. The guidance was effective for annual and interim reporting periods beginning after December 15,
2018 and permitted early adoption. Our adoption of this guidance on January 1, 2019 did not have a significant impact on our
financial position, results of operations or cash flows.

In January 2017, the FASB issued guidance that simplifies the measurement of goodwill by modifying the goodwill

impairment test previous guidance required. The guidance requires an entity to perform its annual or interim goodwill
impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize impairment for the
amount by which the reporting unit’s carrying amount exceeds its fair value. The guidance was effective for annual and interim
reporting periods beginning after December 15, 2019 and permitted early adoption. We early adopted this guidance in 2019.
The adoption of this guidance did not have a significant impact on our financial position, results of operations or cash flows.

In August 2018, the FASB issued guidance that modifies disclosure requirements related to fair value measurements. The

guidance removes the requirements to disclose the amounts of, and reasons for, transfers between Level 1 and Level 2 of the
fair value hierarchy. The guidance was effective for annual and interim reporting periods beginning after December 15, 2019
and permitted early adoption. We early adopted this guidance in 2019. The adoption of this guidance on January 1, 2019 did not
have a significant impact on our financial position, results of operations or cash flows.

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In September 2016, the FASB issued guidance that amends previous guidance on the impairment of financial instruments

by adding an impairment model that requires an entity to recognize expected credit losses as an allowance rather than
impairments as credit losses are incurred. The intent of this guidance is to reduce complexity and result in a more timely
recognition of expected credit losses. In November 2019, the FASB issued guidance that delays the effective date for “smaller
reporting companies,” as defined in Item 10(f)(1) of Regulation S-K, to annual and interim reporting periods beginning after
December 15, 2022 from December 15, 2019. We are a smaller reporting company and are in the process of evaluating the
impact of the adoption of this guidance on our financial position, results of operations and cash flows.

In December 2019, the FASB issued guidance that simplifies accounting for income taxes. The guidance eliminates certain

exceptions related to the approach for intra-period tax allocation, the methodology for calculating income taxes in an interim
period and the recognition of deferred tax liabilities for outside basis differences. The guidance was effective January 1, 2021,
using the retrospective method or modified retrospective method for certain changes and the prospective method for all other
changes, and permits early adoption. We do not expect our adoption of this guidance in 2021 to have a significant impact on our
financial position, results of operations or cash flows.

Off-Balance Sheet Arrangements

As of December 31, 2020 and 2019, we did not have any off-balance sheet arrangements as defined in Item

303(a)(4)(ii) of Regulation S-K.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.

We are exposed to the impact of interest rate changes, to changes in fair values of investments and to credit risk.

In the normal course of business, we employ established policies and procedures to manage our exposure to changes in
interest rates, fluctuations in the fair market value of our debt and equity securities and credit risk. We seek to mitigate these
risks by various actions we describe below.

Interest Rate Risk

Our exposure to market risk for a change in interest rates is concentrated in our investment portfolio. We monitor this

exposure through periodic reviews of our asset and liability positions. We regularly monitor estimates of cash flows and the
impact of interest rate fluctuations relating to our investment portfolio. Generally, we do not hedge our exposure to interest rate
risk because we have the capacity to, and do, hold fixed-maturity investments to maturity.

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Principal cash flows and related weighted-average interest rates by stated maturity dates for the financial instruments we

held at December 31, 2020 that are sensitive to interest rates are as follows:

(in thousands)

Fixed-maturity and short-term investments:

2021

2022

2023

2024

2025

Thereafter

Total

Fair value

Debt:

2021

2024
Thereafter

Total

Fair value

Principal Cash
Flows

Weighted-
Average
Interest Rate

1.83 %

3.15

3.22

3.58

3.53

3.28

0.83 %

1.74 %
5.00

$

97,539

41,382

44,923

52,046

60,038

839,306

$ 1,135,234

$ 1,208,677

$

$

$

50,000

35,000
5,000

90,000

90,000

Actual cash flows from investments may differ from those depicted above as a result of calls and prepayments.

Equity Price Risk

Our portfolio of equity securities, which we carry on our consolidated balance sheets at estimated fair value, has exposure
to price risk, which is the risk of potential loss in estimated fair value resulting from an adverse change in prices. Our objective
is to mitigate this risk and to earn competitive relative returns by investing in a diverse portfolio of high-quality, liquid
securities.

Credit Risk

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed
maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential
loss in fair value resulting from adverse changes in the borrower’s ability to repay the debt. We manage this risk by performing
an analysis of prospective investments and through regular reviews of our portfolio by our investment personnel. We also limit
the amount of our total investment portfolio that we invest in any one security.

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies
located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to the insured,
although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom they extend credit
in the normal course of business.

Because the pooling agreement does not relieve Atlantic States of primary liability as the originating insurer, Atlantic

States is subject to a concentration of credit risk arising from the business Atlantic States cedes to Donegal Mutual. Our
insurance subsidiaries maintain reinsurance agreements with Donegal Mutual and with a number of other major unaffiliated
authorized reinsurers.

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Item 8.

Financial Statements and Supplementary Data.

Index to Consolidated Financial Statements and Schedule

Consolidated Balance Sheets

Consolidated Statements of Income (Loss) and Comprehensive Income (Loss)

Consolidated Statements of Stockholders’ Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm

Schedule:

Schedule III — Supplementary Insurance Information

57

58

59

60

61

96

105

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Donegal Group Inc.
Consolidated Balance Sheets

December 31,

2020

2019

Assets
Investments

Fixed maturities

Held to maturity, at amortized cost (fair value $632,640,821 and $500,314,344) . . . . . $ 586,609,439
555,136,017
Available for sale, at fair value (amortized cost $534,958,100 and $556,839,278) . . . .
58,556,173
Equity securities, at fair value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20,900,155
Short-term investments, at cost, which approximates fair value . . . . . . . . . . . . . . . . . . . .
1,221,201,784
Total investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
103,094,236
Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7,936,879
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169,596,332
Premiums receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
408,908,850
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59,156,958
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5,683,113
Deferred tax asset, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
169,418,333
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4,390,377
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable - securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67,676
3,089,369
Federal income taxes recoverable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5,625,354
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
958,010
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1,393,053
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,160,520,324

$ 476,093,782
564,951,803
55,477,556
14,030,222
1,110,553,363
49,318,930
7,066,029
165,732,949
367,021,468
59,284,859
8,514,311
142,475,767
4,558,072
4,961
—
5,625,354
958,010
2,047,058
$1,923,161,131

Liabilities and Stockholders’ Equity
Liabilities

Losses and loss expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 962,007,437
537,189,598
Unearned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29,115,198
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3,233,523
Reinsurance balances payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
85,000,000
Borrowings under lines of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4,436,301
Cash dividends declared to stockholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5,000,000
Subordinated debentures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
—
Accounts payable - securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
—
10,293,495
Due to affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6,470,652
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1,642,746,204
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 869,673,849
510,147,485
28,453,744
2,116,084
35,000,000
4,075,234
5,000,000
1,119
84,831
10,069,171
7,524,095
1,472,145,612

Stockholders’ Equity

Preferred stock, $.01 par value, authorized 2,000,000 shares; none issued . . . . . . . . . . . .
Class A common stock, $.01 par value, authorized 50,000,000 shares, issued 27,651,774
and 26,203,935 shares and outstanding 24,649,186 and 23,201,347 shares . . . . . . . . . .

—

—

276,518

262,040

Class B common stock, $.01 par value, authorized 10,000,000 shares, issued 5,649,240
shares and outstanding 5,576,775 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treasury stock, at cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56,492
289,149,567
11,130,612
258,387,288
(41,226,357)
517,774,120
Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,160,520,324

56,492
268,151,601
504,170
223,267,573
(41,226,357)
451,015,519
$1,923,161,131

See accompanying notes to consolidated financial statements.

-57-

Donegal Group Inc.
Consolidated Statements of Income (Loss) and Comprehensive Income (Loss)

Years Ended December 31,
2019

2018

2020

Statements of Income (Loss)

Revenues

Net premiums earned (includes affiliated reinsurance of $192,861,276,

$203,409,131 and $198,580,547 - see note 3) . . . . . . . . . . . . . . . . . . . . . $ 742,040,339

$ 756,078,400

$ 741,290,873

Investment income, net of investment expenses . . . . . . . . . . . . . . . . . . . . .

29,504,466

29,514,955

26,907,656

Installment payment fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,063,097

4,134,749

5,256,721

Lease income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net investment gains (losses) (includes $572,106, $147,236 and

($499,244) accumulated other comprehensive income reclassification) .

434,089

443,750

480,617

2,777,919

21,984,617

(4,801,509)

Equity in earnings of Donegal Financial Services Corporation . . . . . . . . . .

—

295,000

2,693,962

Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

777,819,910

812,451,471

771,828,320

Expenses

Net losses and loss expenses (includes affiliated reinsurance of

$87,374,791, $103,218,679 and $140,113,591 - see note 3) . . . . . . . . . .
Amortization of deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . .

459,764,293
119,072,000

506,387,664
122,443,000

576,458,420
120,964,000

Other underwriting expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

125,862,651

114,561,741

113,270,131

Policyholder dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7,394,310

1,196,406

1,257,747

8,978,406

1,579,299

1,420,331

5,353,023

2,302,082

1,717,513

Total expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

714,547,407

755,370,441

820,065,169

Income (loss) before income tax expense (benefit)
Income tax expense (benefit) (includes $120,142, $30,920 and ($104,841)

. . . . . . . . . . . . . . . . . . . .

income tax expense (benefit) from reclassification items) . . . . . . . . . . . . . .

63,272,503

57,081,030

(48,236,849)

10,457,251

9,929,286

(15,476,509)

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 52,815,252

$ 47,151,744

$ (32,760,340)

Basic earnings (loss) per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted earnings (loss) per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1.84

1.65

1.83

1.65

$

$

$

$

1.68

1.51

1.67

1.51

$

$

$

$

(1.18)

(1.09)

(1.18)

(1.09)

Statements of Comprehensive Income (Loss)

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 52,815,252

$ 47,151,744

$ (32,760,340)

Other comprehensive income (loss), net of tax

Unrealized gain (loss) on securities:

Unrealized holding gain (loss) arising during the period, net of income
tax expense (benefit) of $2,944,892, $3,947,082 and ($1,865,948) . .

Reclassification adjustment for (gains) losses included in net income

(loss), net of income tax expense (benefit) of $120,142, $30,920 and
($104,841) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11,078,406

14,848,545

(7,019,532)

(451,964)

(116,316)

394,403

Other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10,626,442

14,732,229

(6,625,129)

Comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 63,441,694

$ 61,883,973

$ (39,385,469)

See accompanying notes to consolidated financial statements.

-58-

Donegal Group Inc.
Consolidated Statements of Stockholders’ Equity

Common Stock

Class A
Shares

Class B
Shares

Class A
Amount

Class B
Amount

Additional
Paid-In
Capital

Accumulated
Other
Comprehensive
(Loss) Income

Retained
Earnings

Treasury
Stock

Total
Stockholders’
Equity

25,564,481

5,649,240

$255,645

$56,492

$255,401,558

$

(2,684,275) $ 236,893,041

$ (41,226,357) $448,696,104

Balance, January 1,
2018 . . . . . . . . . .

Issuance of common

stock (stock
compensation
plans) . . . . . . . . .

Stock-based

Net loss . . . . . . . . . .

Cash dividends . . . .

Grant of stock

options . . . . . . . .

Reclassification of

equity unrealized
gains . . . . . . . . . .

Other

comprehensive
loss . . . . . . . . . . .

Balance,

December 31,
2018 . . . . . . . . . .

Issuance of common

stock (stock
compensation
plans) . . . . . . . . .

Stock-based

Net income . . . . . . .

Cash dividends . . . .

Grant of stock

options . . . . . . . .

Other

comprehensive
income . . . . . . . .

Balance,

December 31,
2019 . . . . . . . . . .

Issuance of common

stock (stock
compensation
plans) . . . . . . . . .

Stock-based

Net income . . . . . . .

Cash dividends . . . .

Grant of stock

options . . . . . . . .

Other

comprehensive
income . . . . . . . .
Balance,
December 31,
2020 . . . . . . . . . .

174,899

compensation . . .

79,961

1,749

800

2,469,220

2,853,111

534,534

(32,760,340)

(15,765,614)

(534,534)

(4,918,655)

4,918,655

2,470,969

2,853,911

(32,760,340)

(15,765,614)

—

—

(6,625,129)

(6,625,129)

25,819,341

5,649,240

$258,194

$56,492

$261,258,423

$ (14,228,059) $ 192,751,208

$ (41,226,357) $398,869,901

167,096

compensation . . .

217,498

1,671

2,175

2,225,527

4,251,665

415,986

47,151,744

(16,219,393)

(415,986)

14,732,229

2,227,198

4,253,840

47,151,744

(16,219,393)

—

14,732,229

26,203,935

5,649,240

$262,040

$56,492

$268,151,601

$

504,170

$ 223,267,573

$ (41,226,357) $451,015,519

153,233

compensation . . .

1,294,606

1,532

12,946

2,057,504

18,582,085

358,377

52,815,252

(17,337,160)

(358,377)

10,626,442

2,059,036

18,595,031

52,815,252

(17,337,160)

—

10,626,442

27,651,774

5,649,240

$276,518

$56,492

$289,149,567

$ 11,130,612

$ 258,387,288

$ (41,226,357) $517,774,120

See accompanying notes to consolidated financial statements.

-59-

Donegal Group Inc.
Consolidated Statements of Cash Flows

Years Ended December 31,
2019

2018

2020

Cash Flows from Operating Activities:

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 52,815,252
Adjustments to reconcile net income (loss) to net cash provided by

$ 47,151,744

$ (32,760,340)

operating activities:
Depreciation, amortization and other non-cash items . . . . . . . . . . . . . . . . .
Net investment (gains) losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity in earnings of Donegal Financial Services Corporation . . . . . . . . .

Changes in Assets and Liabilities:

6,721,621
(2,777,919)
—

5,573,074
(21,984,617)
(295,000)

6,609,632
4,801,509
(2,693,962)

Losses and loss expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Premiums receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amounts due to affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance balances payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . .

92,333,588
27,042,113
661,454
(3,863,383)
127,901
6,448
(41,887,382)
(870,850)
224,324
1,117,439
(26,942,566)
(3,174,200)
(399,440)
48,319,148
101,134,400

55,008,625
3,618,879
3,011,598
(9,030,699)
1,330,268
649,928
(23,652,403)
(504,830)
(805,369)
(1,766,109)
(7,095,990)
19,117,435
6,033,243
29,208,033
76,359,777

137,993,497
3,072,065
(2,591,630)
3,704,182
(325,267)
(4,179,805)
(45,026,502)
(8,078)
3,560,172
(233,966)
(347,136)
(8,097,499)
299,262
96,536,474
63,776,134

Cash Flows from Investing Activities:

Purchases of fixed maturities:

Held to maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales of fixed maturities:

(157,048,527)
(176,500,255)
(6,964,092)

(96,724,391)
(165,989,508)
(20,722,416)

(48,969,776)
(116,961,667)
(11,303,361)

Available for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22,172,930

19,527,658

13,202,367

Maturity of fixed maturities:

Held to maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales of equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net purchases of property and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sale of investment in Donegal Financial Services Corporation . . . . . . . . . . .
Net (purchases) sales of short-term investments . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

47,448,424
172,084,542
6,091,288
(89,702)
—
(6,869,933)
(99,675,325)

24,460,749
119,113,273
40,465,748
(149,603)
33,922,773
2,718,538
(43,377,179)

13,184,665
105,266,805
13,779,330
(105,525)
—
(5,698,845)
(37,606,007)

Cash Flows from Financing Activities:

Issuance of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments on lines of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Borrowings under lines of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by (used in) financing activities . . . . . . . . . . . . . . . . . .

19,292,324
(16,976,093)

50,000,000
52,316,231

4,834,514
(16,092,643)
— (25,000,000)
—
(36,258,129)

3,249,849
(15,658,950)
—
1,000,000
(11,409,101)

53,775,306
Net increase (decrease) in cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49,318,930
Cash at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $103,094,236

(3,275,531)
52,594,461
$ 49,318,930

14,761,026
37,833,435
$ 52,594,461

See accompanying notes to consolidated financial statements.

-60-

Donegal Group Inc.
Notes to Consolidated Financial Statements

1 - Summary of Significant Accounting Policies

Organization and Business

Donegal Mutual Insurance Company (“Donegal Mutual”) organized us as an insurance holding company on August 26,
1986. Our insurance subsidiaries, Atlantic States Insurance Company (“Atlantic States”), Southern Insurance Company of
Virginia (“Southern”), the Peninsula Insurance Group (“Peninsula”), which consists of Peninsula Indemnity Company and The
Peninsula Insurance Company and Michigan Insurance Company (“MICO”), and affiliates write personal and commercial lines
of property and casualty coverages exclusively through a network of independent insurance agents in certain Mid-Atlantic,
Midwestern, New England, Southern and Southwestern states. Until March 8, 2019, we also owned 48.2% of the outstanding
stock of Donegal Financial Services Corporation (“DFSC”), a grandfathered unitary savings and loan holding company that
owned Union Community Bank (“UCB”), a state savings bank. Donegal Mutual owned the remaining 51.8% of the outstanding
stock of DFSC.

We have three segments: our investment function, our commercial lines of insurance and our personal lines of insurance.
The commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, commercial multi-
peril and workers’ compensation policies. The personal lines products of our insurance subsidiaries consist primarily of
homeowners and private passenger automobile policies.

At December 31, 2020, Donegal Mutual held approximately 42% of our outstanding Class A common stock and

approximately 84% of our outstanding Class B common stock. This ownership provides Donegal Mutual with approximately
71% of the total voting power of our common stock. Our insurance subsidiaries and Donegal Mutual have interrelated
operations due to a pooling agreement and other intercompany agreements and transactions. While each company maintains its
separate corporate existence, our insurance subsidiaries and Donegal Mutual conduct business together as the Donegal
Insurance Group. As such, Donegal Mutual and our insurance subsidiaries share the same business philosophy, the same
management, the same employees and the same facilities and offer the same types of insurance products.

Atlantic States, our largest subsidiary, participates in a proportional reinsurance agreement, or pooling agreement, with

Donegal Mutual. Under the pooling agreement, Donegal Mutual and Atlantic States contribute substantially all of their
respective premiums, losses and loss expenses to the underwriting pool, and the underwriting pool, acting through Donegal
Mutual, then allocates 80% of the pooled business to Atlantic States. Thus, Donegal Mutual and Atlantic States share the
underwriting results of the pooled business in proportion to their respective participation in the underwriting pool.

In addition, Donegal Mutual has a 100% quota-share reinsurance agreement with Southern Mutual Insurance Company, or

Southern Mutual. Donegal Mutual places its assumed business from Southern Mutual into the underwriting pool.

The same executive management and underwriting personnel administer products, classes of business underwritten, pricing

practices and underwriting standards of Donegal Mutual and our insurance subsidiaries. In addition, as the Donegal Insurance
Group, Donegal Mutual and our insurance subsidiaries share a combined business plan to achieve market penetration and
underwriting profitability objectives. The products our insurance subsidiaries and Donegal Mutual market are generally
complementary, thereby allowing the Donegal Insurance Group to offer a broader range of products to a given market and to
expand the Donegal Insurance Group’s ability to service an entire personal lines or commercial lines account. Distinctions
within the products of Donegal Mutual and our insurance subsidiaries generally relate to specific risk profiles targeted within
similar classes of business, such as preferred tier versus standard tier products, but we do not allocate all of the standard risk
gradients to one company. Therefore, the underwriting profitability of the business the individual companies write directly will
vary. However, the underwriting pool homogenizes the risk characteristics of all business that Donegal Mutual and Atlantic
States write directly. The business Atlantic States derives from the underwriting pool represents a significant percentage of our
total consolidated revenues. We refer to Note 3 - Transactions with Affiliates for more information regarding the pooling
agreement.

Donegal Mutual completed the merger of Mountain States Mutual Casualty Company, or Mountain States, with and into

Donegal Mutual effective May 25, 2017. Donegal Mutual was the surviving company in the merger, and Mountain States’
insurance subsidiaries, Mountain States Indemnity Company and Mountain States Commercial Insurance Company
(collectively, the “Mountain States insurance subsidiaries”), became insurance subsidiaries of Donegal Mutual upon completion
of the merger. Upon completion of the merger, Donegal Mutual assumed all of the policy obligations of Mountain States and

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began to market its products together with the Mountain States insurance subsidiaries as the Mountain States Insurance Group
in four Southwestern states. Donegal Mutual also entered into a 100% quota-share reinsurance agreement with the Mountain
States insurance subsidiaries on the merger date. Beginning with policies effective in 2021, Donegal Mutual began to place the
business of the Mountain States Insurance Group into the underwriting pool. As a result, our consolidated financial results
through December 31, 2020 excluded the results of the Mountain States Insurance Group operations in those Southwestern
states.

We and Donegal Mutual sold DFSC to Northwest Bancshares, Inc. (“Northwest”) on March 8, 2019, resulting in proceeds
valued at approximately $85.8 million in a combination of cash and Northwest common stock. Immediately prior to the closing
of the merger, DFSC paid a dividend of approximately $29.2 million to us and Donegal Mutual. As the owner of 48.2% of
DFSC’s common stock, we received a dividend payment from DFSC of approximately $14.1 million and consideration from
Northwest that included a combination of cash in the amount of $20.5 million and Northwest common stock with a fair value at
the closing date of $20.9 million. We recorded a gain of $12.7 million from the sale of DFSC in our results of operations for the
first quarter of 2019. We sold the Northwest common stock that we received as part of the consideration during 2019. This
transaction represented the culmination of a banking strategy that began with the formation of DFSC in 2000.

Effective December 1, 2019, our insurance subsidiaries Le Mars Insurance Company (“Le Mars”) and Sheboygan Falls

Insurance Company (“Sheboygan Falls”) merged with and into Atlantic States (the “Mergers”). As a result of the Mergers, the
separate corporate existences of Le Mars and Sheboygan Falls ceased and Atlantic States continued as the surviving insurance
company. Atlantic States placed the business of Le Mars and Sheboygan Falls, as their policies renewed subsequent to the
effective date of the Mergers, into the underwriting pool.

In July 2018, we consolidated the branch office operations of Peninsula into our home office operations to achieve
economies of scale and enhance service levels for the policyholders of Peninsula. We recorded a restructuring charge of
approximately $1.9 million in 2018 for employee termination costs associated with the Peninsula consolidation. We completed
the sale of Peninsula's branch office in 2019 for net proceeds of $1.2 million. We recorded an impairment charge of $1.1
million in other expenses in 2018 related to the value of this real estate.

Basis of Consolidation

Our consolidated financial statements, which we have prepared in accordance with accounting principles generally
accepted in the United States of America (“GAAP”), include our accounts and those of our wholly owned subsidiaries. We
have eliminated all significant inter-company accounts and transactions in consolidation. The terms “we,” “us,” “our” or the
“Company” as we use them in the notes to our consolidated financial statements refer to the consolidated entity.

Use of Estimates

In preparing our consolidated financial statements, our management makes estimates and assumptions that affect the
reported amounts of assets and liabilities at the date of the balance sheet and revenues and expenses for the period then ended.
Actual results could differ significantly from those estimates.

We make estimates and assumptions that could have a significant effect on amounts and disclosures we report in our
consolidated financial statements. The most significant estimates relate to our insurance subsidiaries’ reserves for property and
casualty insurance unpaid losses and loss expenses. While we believe our estimates and the estimates of our insurance
subsidiaries are appropriate, the ultimate amounts may differ from the estimates provided. We regularly review our methods for
making these estimates as well as the continuing appropriateness of the estimated amounts, and we reflect any adjustment we
consider necessary in our current results of operations.

Reclassification

We have made certain reclassifications in our prior period financial statements to conform to the current year presentation.

Investments

We classify our debt securities into the following categories:

Held to Maturity - Debt securities that we have the positive intent and ability to hold to maturity; reported at amortized
cost.

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Available for Sale - Debt securities not classified as held to maturity; reported at fair value, with unrealized gains and
losses excluded from income and reported as a separate component of stockholders’ equity (net of tax effects).

Short-term investments are carried at amortized cost, which approximates fair value.

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the
value of our investments. For equity securities, we measure investments at fair value and recognize changes in fair value in our
results of operations. With respect to a debt security that is in an unrealized loss position, we first assess if we intend to sell the
debt security. If we determine we intend to sell the debt security, we recognize the impairment loss in our results of operations.
If we do not intend to sell the debt security, we determine whether it is more likely than not that we will be required to sell the
debt security prior to recovery. If we determine it is more likely than not that we will be required to sell the debt security prior
to recovery, we recognize an impairment loss in our results of operations. If we determine it is more likely than not that we will
not be required to sell the debt security prior to recovery, we then evaluate whether a credit loss has occurred. We determine
whether a credit loss has occurred by comparing the amortized cost of the debt security to the present value of the cash flows
we expect to collect. If we expect a cash flow shortfall, we consider that a credit loss has occurred. If we determine that a credit
loss has occurred, we consider the impairment to be other than temporary. We then recognize the amount of the impairment loss
related to the credit loss in our results of operations, and we recognize the remaining portion of the impairment loss in our other
comprehensive income, net of applicable taxes. In addition, we may write down securities in an unrealized loss position based
on a number of other factors, including when the fair value of an investment is significantly below its cost, when the financial
condition of the issuer of a security has deteriorated, the occurrence of industry, company or geographic events that have
negatively impacted the value of a security and rating agency downgrades.

We amortize premiums and discounts on debt securities over the life of the security as an adjustment to yield using the

effective interest method. We compute investment gains and losses using the specific identification method.

We amortize premiums and discounts for mortgage-backed debt securities using anticipated prepayments.

Fair Values of Financial Instruments

We use the following methods and assumptions in estimating our fair value disclosures:

Investments - We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value.

The estimated fair value of a security may differ from the amount that we could realize if we sold the security in a forced
transaction. In addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing
the potential that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize
nationally recognized independent pricing services to estimate fair values for our fixed maturity and equity investments. We
generally obtain two prices per security. The pricing services utilize market quotations for fixed maturity and equity securities
that have quoted prices in active markets. For fixed maturity securities that generally do not trade on a daily basis, the pricing
services prepare estimates of fair value measurements based predominantly on observable market inputs. The pricing services
do not use broker quotes in determining the fair values of our investments. Our investment personnel review the estimates of
fair value the pricing services provide to determine if the estimates we obtain are representative of fair values based upon the
general knowledge of our investment personnel of the market, their research findings related to unusual fluctuations in value
and their comparison of such values to execution prices for similar securities. Our investment personnel monitor the market and
are familiar with current trading ranges for similar securities and the pricing of specific investments. Our investment personnel
review all pricing estimates that we receive from the pricing services against their expectations with respect to pricing based on
fair market curves, security ratings, coupon rates, security type and recent trading activity. Our investment personnel review
documentation with respect to the pricing services’ pricing methodology that they obtain periodically to determine if the
primary pricing sources, market inputs and pricing frequency for various security types are reasonable. We refer to Note 5 - Fair
Value Measurements for more information regarding our methods and assumptions in estimating fair values.

Cash and Short-Term Investments - The carrying amounts we report in the balance sheet for these instruments approximate

their fair values.

Premiums and Reinsurance Receivables and Payables - The carrying amounts we report in the balance sheet for these

instruments related to premiums and paid losses and loss expenses approximate their fair values.

Subordinated Debentures - The carrying amounts we report in the balance sheet for these instruments approximate their fair

values.

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Revenue Recognition

Our insurance subsidiaries recognize insurance premiums as income over the terms of the policies they issue. Our

insurance subsidiaries calculate unearned premiums on a daily pro-rata basis.

Policy Acquisition Costs

We defer our insurance subsidiaries’ policy acquisition costs, consisting primarily of commissions, premium taxes and

certain other underwriting costs, reduced by ceding commissions, related directly to the successful acquisition of new or
renewal insurance contracts. We amortize these deferred policy acquisition costs over the period in which our insurance
subsidiaries earn the premiums. The method we follow in computing deferred policy acquisition costs limits the amount of such
deferred costs to their estimated realizable value, which gives effect to the premium to be earned, related investment income,
losses and loss expenses and certain other costs we expect to incur as our insurance subsidiaries earn the premium. Estimates in
the calculation of policy acquisition costs have not shown material variability because of uncertainties in applying accounting
principles or as a result of sensitivities to changes in key assumptions.

Property and Equipment

We report property and equipment at depreciated cost that we compute using the straight-line method based upon estimated

useful lives of the assets.

Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with

respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. For example,
legislative, judicial and regulatory actions may expand coverage definitions, retroactively mandate coverage or otherwise
require our insurance subsidiaries to pay losses for damages that their policies explicitly excluded or did not intend to cover. At
the time of establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or
be less than such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on
assumptions as to future loss trends, expected claims severity, judicial theories of liability and other factors. However, during
the loss adjustment period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently,
it often becomes necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any
adjustments to the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations
in the period in which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance
subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations.
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim
settlement periods on bodily injury claims during the past several years. In addition, the COVID-19 pandemic and related
government mandates and restrictions resulted in various changes from historical claims reporting and settlement trends during
2020. These trend changes give rise to greater uncertainty as to the pattern of future loss settlements on bodily injury claims.
Related uncertainties regarding future trends include social inflation, the rate of plaintiff attorney involvement in claims and the
cost of medical technologies and procedures. Assumptions related to our insurance subsidiaries’ external environment include
the absence of significant changes in tort law and the legal environment that increase liability exposure, consistency in judicial
interpretations of insurance coverage and policy provisions and the rate of loss cost inflation. Internal assumptions include
consistency in the recording of premium and loss statistics, consistency in the recording of claims, payment and case reserving
methodology, accurate measurement of the impact of rate changes and changes in policy provisions, consistency in the quality

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and characteristics of business written within a given line of business and consistency in reinsurance coverage and collectability
of reinsured losses, among other items. To the extent our insurance subsidiaries determine that underlying factors impacting
their assumptions have changed, our insurance subsidiaries make adjustments in their reserves that they consider appropriate for
such changes. Accordingly, our insurance subsidiaries’ ultimate liability for unpaid losses and loss expenses will likely differ
from the amount recorded.

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they

underwrite. Our insurance subsidiaries’ personal lines products primarily include standard and preferred risks in private
passenger automobile and homeowners lines. Our insurance subsidiaries’ commercial lines products primarily include business
offices, wholesalers, service providers, contractors, artisans and light manufacturing operations. Our insurance subsidiaries have
limited exposure to asbestos and other environmental liabilities. Our insurance subsidiaries write no medical malpractice
liability risks.

Income Taxes

We currently file a consolidated federal income tax return that includes us and our insurance subsidiaries.

We account for income taxes using the asset and liability method. The objective of the asset and liability method is to
establish deferred tax assets and liabilities for the temporary differences between the financial reporting basis and the tax basis
of our assets and liabilities at enacted tax rates we expect to be in effect when we realize or settle such amounts.

Credit Risk

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed
maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential
loss in fair value resulting from adverse changes in the borrower’s ability to repay its debt to us. We manage this risk by
performing an analysis of prospective investments and through regular reviews of our portfolio by our investment personnel.
We also limit the amount of our total investment portfolio that we invest in any one security.

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies

located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to their
policyholders, although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom
they extend credit in the normal course of business.

Our insurance subsidiaries have reinsurance agreements with Donegal Mutual and with a number of major unaffiliated

reinsurers.

Reinsurance Accounting and Reporting

Our insurance subsidiaries rely upon reinsurance agreements to limit their maximum net loss from large single risks or

risks in concentrated areas and to increase their capacity to write insurance. Reinsurance does not relieve our insurance
subsidiaries from liability to their respective policyholders. To the extent that a reinsurer cannot pay losses for which it is liable
under the terms of a reinsurance agreement with one or more of our insurance subsidiaries, our insurance subsidiaries retain
continued liability for such losses. However, in an effort to reduce the risk of non-payment, our insurance subsidiaries require
all of their reinsurers to have an A.M. Best rating of A- or better or, with respect to foreign reinsurers, to have a financial
condition that, in the opinion of our management, is equivalent to a company with an A.M. Best rating of A- or better. We refer
to Note 10 - Reinsurance for more information regarding the reinsurance agreements of our insurance subsidiaries.

Stock-Based Compensation

We measure all share-based payments to our directors and the directors and employees of our subsidiaries and affiliates,

including grants of stock options, using a fair-value-based method and record such expense in our results of operations. In
determining the expense we record for stock options we grant to our directors and the directors and employees of our
subsidiaries and affiliates, we estimate the fair value of each option award on the date of grant using the Black-Scholes option
pricing model. The significant assumptions we utilize in applying the Black-Scholes option pricing model are the risk-free
interest rate, expected term, dividend yield and expected volatility.

In 2020, 2019 and 2018, we realized $302,901, $64,765 and $25,938, respectively, in tax benefits upon the exercise of

stock options.

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Earnings Per Share

We calculate basic earnings per share by dividing net income by the weighted-average number of common shares
outstanding for the period. Diluted earnings per share reflects the dilution that could occur if securities or other contracts to
issue common stock were exercised or converted into common stock.

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our
Class A common stock is entitled to the declaration and payment of cash dividends that are at least 10% higher than those we
declare and pay on our Class B common stock. Accordingly, we use the two-class method for the computation of earnings per
common share. The two-class method is an earnings allocation formula that determines earnings per share separately for each
class of common stock based on dividends declared and an allocation of remaining undistributed earnings using a participation
percentage that reflects the dividend rights of each class.

Goodwill and Other Intangible Assets

Goodwill represents the excess of the purchase price over the underlying fair value of acquired entities. When completing

acquisitions, we seek also to identify separately identifiable intangible assets that we have acquired. We assess goodwill and
intangible assets with an indefinite useful life for impairment annually. We also assess goodwill and other intangible assets for
impairment upon the occurrence of certain events. In making our assessment, we consider a number of factors including
operating results, business plans, economic projections, anticipated future cash flows and current market data. Inherent
uncertainties exist with respect to these factors and to our judgment in applying them when we make our assessment.
Impairment of goodwill and other intangible assets could result from changes in economic and operating conditions in future
periods.

2 - Impact of New Accounting Standards

In February 2016, the FASB issued guidance that requires lessees to recognize leases, including operating leases, on the

lessee’s balance sheet, unless a lease is considered a short-term lease. This guidance also requires entities to make new
judgments to identify leases. The guidance was effective for annual and interim reporting periods beginning after December 15,
2018 and permitted early adoption. Our adoption of this guidance on January 1, 2019 did not have a significant impact on our
financial position, results of operations or cash flows.

In January 2017, the FASB issued guidance that simplifies the measurement of goodwill by modifying the goodwill

impairment test previous guidance required. The guidance requires an entity to perform its annual or interim goodwill
impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize impairment for the
amount by which the reporting unit’s carrying amount exceeds its fair value. The guidance was effective for annual and interim
reporting periods beginning after December 15, 2019 and permitted early adoption. We early adopted this guidance in 2019.
The adoption of this guidance did not have a significant impact on our financial position, results of operations or cash flows.

In August 2018, the FASB issued guidance that modifies disclosure requirements related to fair value measurements. The

guidance removes the requirements to disclose the amounts of, and reasons for, transfers between Level 1 and Level 2 of the
fair value hierarchy. The guidance was effective for annual and interim reporting periods beginning after December 15, 2019
and permitted early adoption. We early adopted this guidance in 2019. The adoption of this guidance on January 1, 2019 did not
have a significant impact on our financial position, results of operations or cash flows.

In September 2016, the FASB issued guidance that amends previous guidance on the impairment of financial instruments

by adding an impairment model that requires an entity to recognize expected credit losses as an allowance rather than
impairments as credit losses are incurred. The intent of this guidance is to reduce complexity and result in a more timely
recognition of expected credit losses. In November 2019, the FASB issued guidance that delays the effective date for “smaller
reporting companies,” as defined in Item 10(f)(1) of Regulation S-K, to annual and interim reporting periods beginning after
December 15, 2022 from December 15, 2019. We are a smaller reporting company and are in the process of evaluating the
impact of the adoption of this guidance on our financial position, results of operations and cash flows.

In December 2019, the FASB issued guidance that simplifies accounting for income taxes. The guidance eliminates certain

exceptions related to the approach for intra-period tax allocation, the methodology for calculating income taxes in an interim
period and the recognition of deferred tax liabilities for outside basis differences. The guidance was effective January 1, 2021,
using the retrospective method or modified retrospective method for certain changes and the prospective method for all other
changes, and permits early adoption. We do not expect our adoption of this guidance in 2021 to have a significant impact on our
financial position, results of operations or cash flows.

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3 - Transactions with Affiliates

Our insurance subsidiaries conduct business and have various agreements with Donegal Mutual that we describe in the

following subparagraphs:

a. Reinsurance Pooling and Other Reinsurance Arrangements

Atlantic States, our largest insurance subsidiary, and Donegal Mutual have a pooling agreement under which both
companies contribute substantially all of their direct written business to the pool and receive an allocated percentage of the
pooled underwriting results, excluding certain reinsurance Donegal Mutual assumes from our insurance subsidiaries. In
addition, Donegal Mutual has a 100% quota-share reinsurance agreement with Southern Mutual Insurance Company, or
Southern Mutual, and Donegal Mutual places its assumed business from Southern Mutual into the underwriting pool. Atlantic
States has an 80% share of the results of the pool, and Donegal Mutual has a 20% share of the results of the pool. The intent of
the pooling agreement is to produce more uniform and stable underwriting results from year to year for each pool participant
than they would experience individually and to spread the risk of loss between the participants based on each participant’s
relative amount of surplus and relative access to capital. Each participant in the pool has at its disposal the capacity of the entire
pool, rather than being limited to policy exposures of a size commensurate with its own capital and surplus.

The following amounts represent reinsurance Atlantic States ceded to the pool during 2020, 2019 and 2018:

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2020

2019

2018

$ 266,400,636

$ 218,642,984

$ 212,928,238

181,205,743

173,238,503

159,495,489

146,387,565

116,189,929

106,224,424

232,540,607

183,326,589

158,081,925

The following amounts represent reinsurance Atlantic States assumed from the pool during 2020, 2019 and 2018:

Premiums earned

Losses and loss expenses

Unearned premiums

Liability for losses and loss expenses

2020

2019

2018

$ 514,172,448

$ 479,835,362

$ 473,512,781

309,315,497

309,852,141

335,789,280

262,004,199

237,106,338

231,958,181

377,530,215

322,658,731

303,546,744

Donegal Mutual and MICO have a quota-share reinsurance agreement under which Donegal Mutual assumes 25% of the
premiums and losses related to the business of MICO. Donegal Mutual and Peninsula have a quota-share reinsurance agreement
under which Donegal Mutual assumes 100% of the premiums and losses related to the workers’ compensation product line of
Peninsula in certain states. Donegal Mutual places its assumed business from MICO and Peninsula into the underwriting pool.

The following amounts represent reinsurance ceded to Donegal Mutual pursuant to these quota-share reinsurance

agreements during 2020, 2019 and 2018:

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2020

2019

2018

$ 39,315,398

$ 42,079,112

$ 42,813,929

15,471,037

17,155,909

35,306,627

19,617,787

19,217,849

36,597,834

23,175,456

19,047,084

38,434,078

In 2019 and 2020, each of our insurance subsidiaries had a catastrophe reinsurance agreement with Donegal Mutual that
provided coverage under any one catastrophic occurrence above a set retention of $2,000,000, with a combined retention of
$5,000,000 for a catastrophe involving a combination of our insurance subsidiaries, up to the amount Donegal Mutual and our
insurance subsidiaries retained under catastrophe reinsurance agreements with unaffiliated reinsurers. Through December 31,
2018, Atlantic States, Southern and Le Mars each had a catastrophe reinsurance agreement with Donegal Mutual that provided
coverage under any one catastrophic occurrence above a set retention ($2,500,000, $2,000,000 and $1,000,000 for Atlantic
States, Southern and Le Mars, respectively, for 2018), with a combined retention of $5,000,000 for a catastrophe involving a

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combination of these subsidiaries, up to the amount Donegal Mutual and our insurance subsidiaries retained under catastrophe
reinsurance agreements with unaffiliated reinsurers. Through December 31, 2018, Donegal Mutual and Southern had an excess
of loss reinsurance agreement in which Donegal Mutual assumed up to $500,000 of Southern’s losses in excess of $500,000.

The following amounts represent reinsurance that our insurance subsidiaries ceded to Donegal Mutual pursuant to these

reinsurance agreements during 2020, 2019 and 2018:

Premiums earned

Losses and loss expenses

Liability for losses and loss expenses

2020

2019

2018

$ 15,595,138

$ 14,404,636

$ 19,190,067

25,259,527

13,769,736

12,899,927

3,812,339

3,149,907

4,847,176

The following amounts represent the effect of affiliated reinsurance transactions on net premiums our insurance

subsidiaries earned during 2020, 2019 and 2018:

Assumed

Ceded

Net

2020

2019

2018

$ 514,172,448

$ 479,835,362

$ 473,512,781

(321,311,172)

(275,126,732)

(274,932,234)

$ 192,861,276

$ 204,708,630

$ 198,580,547

The following amounts represent the effect of affiliated reinsurance transactions on net losses and loss expenses our

insurance subsidiaries incurred during 2020, 2019 and 2018:

Assumed

Ceded

Net

b. Expense Sharing

2020

2019

2018

$ 309,311,098

$ 309,844,705

$ 335,684,463

(221,936,307)

(206,626,026)

(195,570,872)

$ 87,374,791

$ 103,218,679

$ 140,113,591

Donegal Mutual provides facilities, management and other services to us and our insurance subsidiaries. In addition,
Donegal Mutual purchases and maintains the information technology systems that support the business of Donegal Mutual and
our insurance subsidiaries. Donegal Mutual allocates certain related expenses to Atlantic States in relation to the relative
participation of Atlantic States and Donegal Mutual in the pooling agreement. Our insurance subsidiaries other than Atlantic
States reimburse Donegal Mutual for direct costs of services Donegal Mutual provides on their behalf and a proportionate share
of certain costs Donegal Mutual allocates to them based on their percentage of the total net premiums written of the Donegal
Insurance Group and other metrics. Donegal Mutual allocates costs related to its development and maintenance of information
technology systems over the estimated useful life of those systems (generally five years) and charges a proportionate share of
those costs to our insurance companies based on their percentage of the total net premiums written of the Donegal Insurance
Group. Total charges from Donegal Mutual for services it provided to our insurance subsidiaries totaled $153,941,121,
$134,143,158 and $126,153,511 for 2020, 2019 and 2018, respectively.

Donegal Mutual is currently in the midst of a multi-year effort to modernize certain of its key technology infrastructure and
application systems. In 2020, Donegal Mutual placed the first release of new systems into service and allocated $2.8 million of
related costs to our insurance subsidiaries. Donegal Mutual will allocate to our insurance subsidiaries their proportionate share
of the remaining $19.2 million of its costs for the first release over the next five years. Donegal Mutual incurred an additional
$9.0 million of deferred costs related to releases under development that were not yet ready for their intended use at December
31, 2020.

Our management believes that the allocation methods Donegal Mutual utilizes are reasonable. In addition, Donegal Mutual
and we maintain a coordinating committee that consists of two members of our board of directors, neither of whom is a member
of Donegal Mutual’s board of directors, and two members of Donegal Mutual’s board of directors, neither of whom is a
member of our board of directors. The purpose of the coordinating committee is to maintain a process for an ongoing evaluation
of the fairness of the terms of all transactions between Donegal Mutual and our insurance subsidiaries.

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c. Lease Agreement

We lease office equipment with terms ranging from 3 to 10 years to Donegal Mutual under a 10-year lease agreement dated

January 1, 2011.

4 - Investments

The amortized cost and estimated fair values of our fixed maturities at December 31, 2020 and 2019 are as follows:

Held to Maturity
U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Totals

2020

Amortized Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Estimated Fair
Value

$ 77,435,268

$

3,983,890

$

223,564

$ 81,195,594

312,319,238

173,269,560

23,585,373

23,211,483

18,172,244

1,235,840

142,750

205,761

335,387,971

191,236,043

—

24,821,213

$ 586,609,439

$ 46,603,457

$

572,075

$ 632,640,821

2020

Available for Sale
U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Amortized Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Estimated Fair
Value

$ 47,511,872

$

423,855

$

121,015

$ 47,814,712

Obligations of states and political subdivisions

66,286,667

2,690,335

11,765

68,965,237

Corporate securities

Mortgage-backed securities

Totals

202,396,309

10,496,218

184,464

212,708,063

218,763,252

6,901,676

16,923

225,648,005

$ 534,958,100

$ 20,512,084

$

334,167

$ 555,136,017

Held to Maturity
U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Amortized Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Estimated Fair
Value

$ 82,916,052

$

1,803,230

$

68,560

$ 84,650,722

2019

Obligations of states and political subdivisions

204,634,486

14,236,736

Corporate securities

Mortgage-backed securities

Totals

Available for Sale
U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Totals

156,398,001

32,145,243

8,274,912

611,641

288,174

333,166

16,057

218,583,048

164,339,747

32,740,827

$ 476,093,782

$ 24,926,519

$

705,957

$ 500,314,344

2019

Amortized Cost

Gross Unrealized
Gains

Gross Unrealized
Losses

Estimated Fair
Value

$ 19,302,056

$

81,773

$

19,370

$ 19,364,459

55,162,046

154,946,586

327,428,590

1,641,171

4,477,035

2,856,820

6,929

56,796,288

180,312

737,663

159,243,309

329,547,747

$ 556,839,278

$

9,056,799

$

944,274

$ 564,951,803

-69-

At December 31, 2020, our holdings of obligations of states and political subdivisions included general obligation bonds

with an aggregate fair value of $263.6 million and an amortized cost of $247.5 million. Our holdings also included special
revenue bonds with an aggregate fair value of $140.8 million and an amortized cost of $131.1 million. With respect to both
categories of bonds, we held no securities of any issuer that comprised more than 10% of that category at December 31, 2020.
Education bonds and water and sewer utility bonds represented 44% and 39%, respectively, of our total investments in special
revenue bonds based on their carrying values at December 31, 2020. Many of the issuers of the special revenue bonds we held
at December 31, 2020 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we
held are similar to general obligation bonds.

At December 31, 2019, our holdings of obligations of states and political subdivisions included general obligation bonds

with an aggregate fair value of $182.0 million and an amortized cost of $172.3 million. Our holdings also included special
revenue bonds with an aggregate fair value of $93.4 million and an amortized cost of $87.5 million. With respect to both
categories of bonds, we held no securities of any issuer that comprised more than 10% of that category at December 31, 2019.
Education bonds and water and sewer utility bonds represented 44% and 35%, respectively, of our total investments in special
revenue bonds based on their carrying values at December 31, 2019. Many of the issuers of the special revenue bonds we held
at December 31, 2019 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we
held are similar to general obligation bonds.

We have segregated within accumulated other comprehensive income the net unrealized losses of $15.1 million arising
prior to the November 30, 2013 reclassification date for fixed maturities reclassified from available for sale to held to maturity.
We are amortizing this balance over the remaining life of the related securities as an adjustment of yield in a manner consistent
with the accretion of discount on the same fixed maturities. During 2020, we recorded amortization of $1.4 million in other
comprehensive income. At December 31, 2020 and 2019, net unrealized losses of $6.1 million and $7.5 million, respectively,
remained within accumulated other comprehensive income.

We set forth below the amortized cost and estimated fair value of fixed maturities at December 31, 2020 by contractual
maturity. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay
obligations with or without call or prepayment penalties.

Held to maturity

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total held to maturity

Available for sale

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total available for sale

Amortized Cost

Estimated Fair
Value

$ 17,487,922

$ 17,751,370

91,293,064

97,632,535

205,058,526

222,703,673

249,184,554

269,732,030

23,585,373

24,821,213

$ 586,609,439

$ 632,640,821

$ 55,448,556

$ 55,677,592

99,633,832

105,770,506

130,984,165

136,888,915

30,128,295

31,150,999

218,763,252

225,648,005

$ 534,958,100

$ 555,136,017

The cost and estimated fair values of our equity securities at December 31, 2020 were as follows:

Cost

Gross Gains

Gross Losses

Estimated Fair
Value

Equity securities

$

42,409,750

$

17,103,055

$

956,632

$

58,556,173

-70-

The cost and estimated fair values of our equity securities at December 31, 2019 were as follows:

Cost

Gross Gains

Gross Losses

Estimated Fair
Value

Equity securities

$

43,419,136

$

12,179,912

$

121,492

$

55,477,556

The amortized cost of fixed maturities on deposit with various regulatory authorities at December 31, 2020 and 2019

amounted to $9,114,791 and $8,330,651, respectively.

We derived net investment income, consisting primarily of interest and dividends, from the following sources:

Fixed maturities

Equity securities

Short-term investments

Other

Investment income

Investment expenses

Net investment income

2020

2019

2018

$ 30,750,231

$ 29,969,774

$ 27,733,555

1,386,343

427,392

29,250

1,268,056

1,243,104

29,251

1,264,120

795,522

29,450

32,593,216

32,510,185

29,822,647

(3,088,750)

(2,995,230)

(2,914,991)

$ 29,504,466

$ 29,514,955

$ 26,907,656

We present below gross gains and losses from investments, including those we classified as held to maturity, and the

change in the difference between fair value and cost of investments:

Gross gains:

Fixed maturities

Equity securities

Investment in affiliate

Gross losses:

Fixed maturities

Equity securities

2020

2019

2018

$

818,350

$

470,983

$

131,660

8,532,881

10,471,285

1,890,762

— 12,662,147

9,351,231

23,604,415

2,022,422

246,243

6,327,069

6,573,312

323,746

1,296,052

1,619,798

630,904

6,193,027

6,823,931

Net investment gains (losses)

$ 2,777,919

$ 21,984,617

$ (4,801,509)

Change in difference between fair value and cost of

investments:
Fixed maturities

Equity securities

Totals

$ 33,876,212

$ 38,647,456

$(20,641,433)

4,088,003

9,334,127

(3,501,853)

$ 37,964,215

$ 47,981,583

$(24,143,286)

We recognized $8.4 million of unrealized gains and $2.8 million of unrealized losses on equity securities held at December

31, 2020 in net investment gains for 2020.We recognized $8.9 million of unrealized gains and $25,751 of unrealized losses on
equity securities held at December 31, 2019 in net investment gains for 2019.

-71-

We held fixed maturities with unrealized losses representing declines that we considered temporary at December 31, 2020

as follows:

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Totals

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

$ 29,144,224

$

344,579

$

9,361,435

26,142,933

3,091,272

154,515

114,606

15,425

— $

—

8,229,646

236,560

—

—

275,619

1,498

$ 67,739,864

$

629,125

$

8,466,206

$

277,117

We held fixed maturities with unrealized losses representing declines that we considered temporary at December 31, 2019

as follows:

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Totals

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

$

7,461,245

$

45,688

$

5,394,735

$

23,339,340

19,362,346

28,507,123

293,516

263,280

55,729

2,326,813

18,803,546

74,088,769

42,242

1,587

250,198

697,991

$ 78,670,054

$

658,213

$ 100,613,863

$

992,018

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the
value of our investments. For equity securities, we measure investments at fair value, and we recognize changes in fair value in
our results of operations. With respect to a debt security that is in an unrealized loss position, we first assess if we intend to sell
the debt security. If we determine we intend to sell the debt security, we recognize the impairment loss in our results of
operations. If we do not intend to sell the debt security, we determine whether it is more likely than not that we will be required
to sell the debt security prior to recovery. If we determine it is more likely than not that we will be required to sell the debt
security prior to recovery, we recognize an impairment loss in our results of operations. If we determine it is more likely than
not that we will not be required to sell the debt security prior to recovery, we then evaluate whether a credit loss has occurred.
We determine whether a credit loss has occurred by comparing the amortized cost of the debt security to the present value of
the cash flows we expect to collect. If we expect a cash flow shortfall, we consider that a credit loss has occurred. If we
determine that a credit loss has occurred, we consider the impairment to be other than temporary. We then recognize the amount
of the impairment loss related to the credit loss in our results of operations, and we recognize the remaining portion of the
impairment loss in our other comprehensive income, net of applicable taxes. In addition, we may write down securities in an
unrealized loss position based on a number of other factors, including when the fair value of an investment is significantly
below its cost, when the financial condition of the issuer of a security has deteriorated, the occurrence of industry, company or
geographic events that have negatively impacted the value of a security and rating agency downgrades. We held 43 debt
securities that were in an unrealized loss position at December 31, 2020. Based upon our analysis of general market conditions
and underlying factors impacting these debt securities, we considered these declines in value to be temporary.

We did not recognize any impairment losses in 2020, 2019 or 2018. We had no sales or transfers from our held to maturity

portfolio in 2020, 2019 or 2018. We had no derivative instruments or hedging activities during 2020, 2019 or 2018.

5 - Fair Value Measurements

We account for financial assets using a framework that establishes a hierarchy that ranks the quality and reliability of
inputs, or assumptions, used in the determination of fair value, and we classify financial assets and liabilities carried at fair
value in one of the following three categories:

Level 1 - quoted prices in active markets for identical assets and liabilities;

Level 2 - directly or indirectly observable inputs other than Level 1 quoted prices; and

-72-

Level 3 - unobservable inputs not corroborated by market data.

For investments that have quoted market prices in active markets, we use the quoted market price as fair value and include
these investments in Level 1 of the fair value hierarchy. We classify publicly traded equity securities as Level 1. When quoted
market prices in active markets are not available, we base fair values on quoted market prices of comparable instruments or
price estimates we obtain from independent pricing services. We classify our fixed maturity investments as Level 2. Our fixed
maturity investments consist of U.S. Treasury securities and obligations of U.S. government corporations and agencies,
obligations of states and political subdivisions, corporate securities and mortgage-backed securities.

We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value. The estimated

fair value of a security may differ from the amount that we could realize if we sold the security in a forced transaction. In
addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing the potential
that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize nationally
recognized independent pricing services to estimate fair values or obtain market quotations for substantially all of our fixed
maturity and equity investments. We generally obtain two prices per security. The pricing services utilize market quotations for
fixed maturity and equity securities that have quoted prices in active markets. For fixed maturity securities that generally do not
trade on a daily basis, the pricing services prepare estimates of fair value measurements based predominantly on observable
market inputs. The pricing services do not use broker quotes in determining the fair values of our investments. Our investment
personnel review the estimates of fair value the pricing services provide to determine if the estimates we obtain are
representative of fair values based upon the general knowledge of the market of our investment personnel, their research
findings related to unusual fluctuations in value and their comparison of such values to execution prices for similar securities.
Our investment personnel monitor the market and are familiar with current trading ranges for similar securities and pricing of
specific investments. Our investment personnel review all pricing estimates that we receive from the pricing services against
their expectations with respect to pricing based on fair market curves, security ratings, coupon rates, security type and recent
trading activity. Our investment personnel review documentation with respect to the pricing services’ pricing methodology that
they obtain periodically to determine if the primary pricing sources, market inputs and pricing frequency for various security
types are reasonable. At December 31, 2020, we received two estimates per security from the pricing services, and we priced
substantially all of our Level 1 and Level 2 investments using those prices. In our review of the estimates the pricing services
provided at December 31, 2020, we did not identify any material discrepancies, and we did not make any adjustments to the
estimates the pricing services provided.

We present our cash and short-term investments at estimated fair value. The carrying values in our balance sheet for
premium receivables and reinsurance receivables and payables for premiums and paid losses and loss expenses approximate
their fair values. The carrying amounts reported in the balance sheet for our subordinated debentures and borrowings under
lines of credit approximate their fair values. We classify these items as Level 3.

We evaluate our assets and liabilities on a regular basis to determine the appropriate level at which to classify them for

each reporting period. Based on our review of the methodology and summary of inputs the pricing services use, we have
concluded that our Level 1 and Level 2 investments were classified properly at December 31, 2020 and 2019.

The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and

equity securities at December 31, 2020:

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant Other
Observable
Inputs (Level 2)

Significant
Unobservable
Inputs (Level 3)

(in thousands)

Fair Value

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Equity securities

$ 47,814,712

$

— $ 47,814,712

$

68,965,237

212,708,063

225,648,005

—

68,965,237

— 212,708,063

— 225,648,005

58,556,173

54,152,085

4,404,088

Total investments in the fair value hierarchy

$ 613,692,190

$ 54,152,085

$ 559,540,105

$

—

—

—

—

—

—

-73-

The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and

equity securities at December 31, 2019:

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant Other
Observable
Inputs (Level 2)

Significant
Unobservable
Inputs (Level 3)

Fair Value

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Equity securities

(in thousands)

$ 19,364,459

$

— $ 19,364,459

$

56,796,288

159,243,309

329,547,747

—

56,796,288

— 159,243,309

— 329,547,747

55,477,556

53,124,368

2,353,188

Total investments in the fair value hierarchy

$ 620,429,359

$ 53,124,368

$ 567,304,991

$

—

—

—

—

—

—

6 - Deferred Policy Acquisition Costs

Changes in our insurance subsidiaries’ deferred policy acquisition costs are as follows:

Balance, January 1

Acquisition costs deferred

Amortization charged to earnings

Balance, December 31

7 - Property and Equipment

2020

2019

2018

$ 59,284,859

$ 60,615,127

$ 60,289,860

118,944,099

121,112,732

121,289,267

(119,072,000)

(122,443,000)

(120,964,000)

$ 59,156,958

$ 59,284,859

$ 60,615,127

Property and equipment at December 31, 2020 and 2019 consisted of the following:

Office equipment

Automobiles

Real estate

Software

Accumulated depreciation

2020

2019

Estimated Useful
Life

$

8,809,344

$

8,660,163

3-15 years

301,119

4,921,056

2,065,927

301,119

5 years

4,977,813

5-50 years

2,065,927

5 years

16,097,446

16,005,022

(11,707,069)

(11,446,950)

$

4,390,377

$

4,558,072

Depreciation expense for 2020, 2019 and 2018 amounted to $257,397, $282,235 and $479,550, respectively.

-74-

8 - Liability for Losses and Loss Expenses

The establishment of an appropriate liability for losses and loss expenses is an inherently uncertain process, and we can
provide no assurance that our insurance subsidiaries’ ultimate liability will not exceed their loss and loss expense reserves and
have an adverse effect on our results of operations and financial condition. For example, legislative, judicial and regulatory
actions may expand coverage definitions, retroactively mandate coverage or otherwise require our insurance subsidiaries to pay
losses for damages that their policies explicitly excluded or did not intend to cover. Furthermore, we cannot predict the timing,
frequency and extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions
and events that serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for
substantially all property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to
increase their estimated future liabilities for losses and loss expenses in certain periods, and, in other periods, their estimates
have exceeded their actual liabilities. Changes in our insurance subsidiaries’ estimate of their liability for losses and loss
expenses generally reflect actual payments and their evaluation of information received since the prior reporting date.

We summarize activity in our insurance subsidiaries’ liability for losses and loss expenses as follows:

Balance at January 1

Less reinsurance recoverable

Net balance at January 1
Incurred related to:

Current year

Prior years

Total incurred

Paid related to:

Current year

Prior years

Total paid

Net balance at December 31

Plus reinsurance recoverable

Balance at December 31

2020

2019

2018

$ 869,673,849

$ 814,665,224

$ 676,671,727

(362,768,427)

(339,267,525)

(293,271,257)

506,905,422

475,397,699

383,400,470

472,709,060

519,319,941

540,826,810

(12,944,767)

(12,932,277)

35,631,610

459,764,293

506,387,664

576,458,420

236,984,291

278,923,614

308,578,285

172,496,467

195,956,327

175,882,906

409,480,758

474,879,941

484,461,191

557,188,957

506,905,422

475,397,699

404,818,480

362,768,427

339,267,525

$ 962,007,437

$ 869,673,849

$ 814,665,224

Our insurance subsidiaries recognized a decrease in their liability for losses and loss expenses of prior years of $12.9
million in each of 2020 and 2019. Our insurance subsidiaries recognized an increase in their liability for losses and loss expenses
of prior years of $35.6 million in 2018. Our insurance subsidiaries made no significant changes in their reserving philosophy or
claims management personnel, and they have made no significant offsetting changes in estimates that increased or decreased
their loss and loss expense reserves in those years. The 2020 development represented 2.6% of the December 31, 2019 net
carried reserves and resulted primarily from lower-than-expected severity in the workers’ compensation and personal automobile
lines of business, partially offset by higher-than-expected severity in the commercial automobile and commercial multi-peril
lines of business, for accident years prior to 2020. The majority of the 2020 development related to decreases in the liability for
losses and loss expenses of prior years for Atlantic States and MICO. The 2019 development represented 2.7% of the
December 31, 2018 net carried reserves and resulted primarily from lower-than-expected severity in the workers’ compensation
line of business, partially offset by higher-than-expected severity in the commercial automobile and commercial multi-peril lines
of business, for accident years prior to 2019. The majority of the 2019 development related to decreases in the liability for losses
and loss expenses of prior years for Atlantic States and MICO. The 2018 development represented 9.3% of the December 31,
2017 net carried reserves and resulted primarily from higher-than-expected severity in the commercial multi-peril, personal
automobile and commercial automobile lines of business, offset by lower-than-expected severity in the workers’ compensation
line of business, for accident years prior to 2018. The majority of the 2018 development related to increases in the liability for
losses and loss expenses of prior years for Atlantic States and Southern. During 2018, our insurance subsidiaries received new
information on previously-reported commercial automobile and personal automobile claims that led our insurance subsidiaries to
conclude that their prior actuarial assumptions did not fully anticipate recent changes in severity and reporting trends. Our
insurance subsidiaries have encountered increasing difficulties in projecting the ultimate severity of automobile losses over
recent accident years, which our insurance subsidiaries attribute to worsening litigation trends and an increased delay in the
reporting to our insurance subsidiaries of information with respect to the severity of claims. As a result, our insurance
subsidiaries' actuaries increased their projections of the ultimate cost of our insurance subsidiaries' prior-year personal

-75-

automobile and commercial automobile losses, and our insurance subsidiaries added $17.7 million to their reserves for personal
automobile and $20.8 million to their reserves for commercial automobile for accident years prior to 2018.

Short-duration contracts are contracts for which our insurance subsidiaries receive premiums that they recognize as revenue

over the period of the contract in proportion to the amount of insurance protection our insurance subsidiaries provide. Our
insurance subsidiaries consider the policies they issue to be short-duration contracts. We consider our insurance subsidiaries’
material lines of business to be personal automobile, homeowners, commercial automobile, commercial multi-peril and workers’
compensation.

Our insurance subsidiaries determine incurred but not reported (“IBNR”) reserves by subtracting the cumulative loss and
loss expense amounts our insurance subsidiaries have paid and the case reserves our insurance subsidiaries have established at
the balance sheet date from their actuaries’ estimate of the ultimate cost of losses and loss expenses. Accordingly, our insurance
subsidiaries’ IBNR reserves include their actuaries’ projections of the cost of unreported claims as well as their actuaries’
projected development of case reserves on known claims and reopened claims. Our insurance subsidiaries’ methodology for
estimating IBNR reserves has been in place for many years, and their actuaries made no significant changes to that methodology
during 2020.

The actuaries for our insurance subsidiaries generally prepare an initial estimate for ultimate losses and loss expenses for the

current accident year by multiplying earned premium by an expected loss ratio for each line of business our insurance
subsidiaries write. Expected loss ratios represent the actuaries’ expectation of losses at the time our insurance subsidiaries price
and write their policies, before the emergence of any actual claims experience. The actuaries determine an expected loss ratio by
analyzing historical experience and adjusting for loss cost trends, loss frequency and severity trends, premium rate level changes,
reported and paid loss emergence patterns and other known or observed factors.

The actuaries use a variety of actuarial methods to estimate the ultimate cost of losses and loss expenses. These methods

include paid loss development, incurred loss development and the Bornhuetter-Ferguson method. The actuaries base their
selection of a point estimate on a judgmental weighting of estimates each of these methods produce.

The actuaries consider loss frequency and severity trends when they develop expected loss ratios and point estimates. Loss

frequency is a measure of the number of claims per unit of insured exposure, and loss severity is a measure of the average size of
claims. Factors that affect loss frequency include changes in weather patterns or economic activity. Factors that affect loss
severity include changes in policy limits, reinsurance retentions, inflation rates and judicial interpretations.

Our insurance subsidiaries create a claim file when they receive notice of an actual demand for payment, an event that may

lead to a demand for payment or when they otherwise determine that a demand for payment could potentially lead to a future
demand for payment on another coverage under the same policy or another policy they have issued. In recent years, our
insurance subsidiaries have noted an increase in the period of time between the occurrence of a casualty loss event and the date
on which they receive notice of a liability claim. Changes in the length of time between the loss occurrence date and the claim
reporting date affect the actuaries’ ability to accurately predict loss frequency and the amount of IBNR reserves our insurance
subsidiaries require.

Our insurance subsidiaries generally create a claim file for a policy at the claimant level by type of coverage and generally
recognize one count for each claim event. In certain lines of business where it is common for multiple parties to claim damages
arising from a single claim event, our insurance subsidiaries recognize one count for each claimant involved in the event.
Atlantic States recognizes one count for each claim event, or claimant involved in a multiple-party claim event, related to losses
Atlantic States assumes through its participation in its pooling agreement with Donegal Mutual. Our insurance subsidiaries
accumulate the claim counts and report them by line of business. For purposes of the claim development tables we present
below, our insurance subsidiaries count claims on policies they issue even if they eventually close such claims without making a
loss payment. Claims our insurance subsidiaries close without making a loss payment typically generate loss expenses. The
methods our insurance subsidiaries have used to summarize claim counts have not changed significantly over the time periods
we report in the tables below.

The following tables present information about incurred and paid claims development as of December 31, 2020, net of
reinsurance, as well as cumulative claim frequency and the total of IBNR reserves plus expected development on reported claims
that our insurance subsidiaries included within their net incurred claims amounts. The tables include unaudited information about
incurred and paid claims development for the years ended December 31, 2011 through 2019, which we present as supplementary
information.

-76-

Personal
Automobile

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

At December 31, 2020

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Personal
Automobile

Accident
Year

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

$127,929

$ 131,678

$ 132,987

$ 133,229

$ 133,617

$ 133,218

$ 133,145

$ 133,142

$ 133,207

$

133,192

$

130,415

133,201

135,592

136,493

136,552

136,463

136,141

136,677

124,965

130,737

131,594

132,643

132,604

132,934

132,853

124,426

124,806

124,210

126,200

126,779

126,734

137,569

139,333

139,181

142,493

142,408

150,216

153,937

157,516

157,943

166,690

176,728

175,939

186,580

183,358

161,056

136,648

132,690

126,861

142,073

156,935

174,784

181,558

157,689

111,483

Total

$ 1,453,913

69

194

136

219

499

1,349

2,567

5,837

10,276

25,587

75

69

66

71

70

73

79

81

68

42

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Unaudited

$ 87,191

$ 110,249

$ 121,621

$ 127,545

$ 131,319

$ 132,479

$ 132,714

$ 132,777

$ 132,835

$

133,002

87,517

111,941

124,652

130,862

133,428

134,581

135,132

136,137

84,241

109,051

120,118

125,946

130,026

131,326

131,642

85,377

104,736

114,893

120,491

123,815

124,926

93,611

116,303

128,395

135,027

139,121

102,433

129,507

143,321

151,159

111,964

142,372

159,879

115,585

150,175

103,101

136,165

132,215

125,619

140,028

153,521

166,099

163,036

127,187

66,084

All outstanding liabilities before 2011, net of reinsurance

Total

1,342,956

647

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

111,604

-77-

Homeowners

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

At December 31, 2020

Total IBNR
Plus Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Homeowners

Accident
Year

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

$ 71,256

$ 70,461

$ 70,436

$ 70,381

$ 70,297

$ 70,351

$ 70,479

$ 70,642

$ 70,682

$

70,689

$

53,962

54,794

50,887

54,468

51,121

56,916

54,351

51,122

58,378

63,359

54,281

50,874

57,680

63,925

62,443

54,381

50,988

57,332

63,053

64,064

79,283

54,523

50,971

57,288

63,071

63,735

79,911

81,965

54,557

51,008

57,402

63,099

63,355

79,305

83,385

73,294

54,548

51,064

57,367

62,993

63,279

79,247

82,905

73,554

61,633

Total

$

657,279

—

—

—

—

28

25

342

838

1,830

6,235

26

18

12

17

13

12

17

19

15

12

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Unaudited

$ 57,588

$ 69,345

$ 70,125

$ 70,351

$ 70,541

$ 70,626

$ 70,648

$ 70,692

$ 70,692

$

70,693

46,566

53,619

40,949

54,028

49,410

45,823

54,298

50,210

56,255

51,885

54,317

50,478

56,990

61,542

50,125

54,356

51,043

57,195

62,204

61,145

67,077

All outstanding liabilities before 2011, net of reinsurance

54,557

50,902

56,995

62,590

62,760

77,663

70,385

54,557

50,967

57,243

62,844

63,144

78,006

79,892

58,074

Total

54,553

50,965

57,336

62,943

63,162

78,127

80,905

69,145

51,226

639,055

99

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

18,323

-78-

Commercial
Automobile

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

At December 31, 2020

Total IBNR
Plus Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Commercial
Automobile

Accident
Year

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

$ 26,642

$ 27,157

$ 28,570

$ 28,893

$ 29,112

$ 29,107

$ 29,487

$ 29,751

$ 29,542

$

29,493

$

26,557

27,720

32,902

30,606

33,749

42,760

31,435

31,278

31,648

31,803

31,896

34,751

35,240

36,404

36,435

36,569

44,544

47,326

48,213

49,284

49,168

46,526

48,323

51,412

54,259

54,517

54,302

57,353

65,905

67,127

61,484

67,927

67,697

79,307

81,396

88,864

31,930

36,181

49,308

54,619

66,894

67,249

82,313

91,245

90,367

Total

$

599,599

17

27

64

192

452

861

2,823

5,254

15,356

32,130

4

8

8

11

12

13

13

15

15

13

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Unaudited

$ 13,876

$ 19,106

$ 24,267

$ 26,973

$ 28,014

$ 28,758

$ 28,836

$ 29,102

$ 29,474

$

29,476

13,642

20,240

16,306

23,718

23,557

22,707

27,417

29,873

30,402

31,104

31,228

26,879

31,053

34,083

36,004

36,106

31,089

39,436

44,374

47,290

48,418

23,875

35,342

41,678

48,261

51,605

27,033

38,237

48,837

57,237

28,707

40,213

49,703

33,862

47,941

36,948

Total

All outstanding liabilities before 2011, net of reinsurance

31,263

36,092

48,603

51,992

60,485

57,128

57,451

53,026

31,884

457,400

244

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

142,443

-79-

Commercial
Multi-Peril

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

At December 31, 2020

Total IBNR
Plus Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Commercial
Multi-Peril

Accident
Year

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

$ 33,054

$ 35,411

$ 35,942

$ 37,576

$ 37,385

$ 38,270

$ 38,105

$ 38,160

$ 38,434

$

38,478

$

29,789

30,716

35,683

32,449

35,679

48,204

34,117

35,755

36,214

36,525

36,876

37,292

37,205

37,981

37,365

37,453

50,135

51,843

52,336

53,294

53,116

42,070

43,874

44,728

45,104

45,873

43,005

46,988

48,267

48,871

56,185

56,043

56,517

66,265

66,470

71,865

36,662

37,495

52,926

45,366

48,732

54,812

67,749

73,836

83,195

Total

$

539,251

—

—

(1)

119

186

857

2,253

6,243

12,530

26,981

7

6

6

7

6

6

7

7

7

7

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Unaudited

$ 18,773

$ 24,767

$ 30,286

$ 33,526

$ 36,722

$ 37,759

$ 38,240

$ 38,366

$ 38,413

$

38,457

16,666

23,384

19,875

26,634

26,216

27,920

29,370

33,327

35,331

35,909

36,329

29,159

33,614

35,104

36,321

37,333

35,520

40,936

47,021

50,017

51,615

21,837

29,419

34,323

39,162

42,849

19,660

29,402

34,612

41,193

27,399

36,926

42,691

30,597

42,296

28,210

Total

All outstanding liabilities before 2011, net of reinsurance

36,399

37,436

52,103

44,090

43,435

46,361

48,050

41,266

34,729

422,326

612

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

117,537

-80-

Workers’
Compensation

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

Accident Year

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

(dollars and reported claims in thousands)

Unaudited

At December 31, 2020

Total IBNR
Plus Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

$ 32,490

$ 35,757

$ 36,614

$ 36,369

$ 35,670

$ 35,039

$ 35,194

$ 34,926

$ 35,034

$

35,045

$

39,142

39,516

46,325

38,827

37,926

37,163

36,468

35,954

35,932

47,027

44,289

42,828

42,327

42,555

42,651

51,508

51,553

49,288

48,537

47,540

47,693

53,332

49,615

45,991

44,986

43,006

58,814

49,802

47,883

44,969

60,450

56,351

52,687

62,197

55,291

60,998

36,014

42,341

47,849

42,597

44,098

51,464

52,514

59,624

57,172

Total

$

468,718

27

69

116

193

548

840

2,742

4,114

7,825

19,283

5

5

6

6

5

5

5

6

6

5

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Workers’
Compensation

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance

For the Year Ended December 31,

Accident Year

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

Unaudited

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

$

9,157

$ 21,450

$ 27,517

$ 31,905

$ 32,394

$ 33,067

$ 33,577

$ 33,963

$ 34,109

$

34,261

11,097

22,963

13,052

28,812

31,244

33,196

34,177

34,460

34,622

26,043

32,783

36,351

38,877

39,617

40,361

13,932

28,513

36,284

40,393

42,465

43,866

13,071

27,531

34,192

36,929

37,936

14,709

30,344

37,178

40,570

15,581

31,990

39,684

17,644

31,928

16,939

Total

All outstanding liabilities before 2011, net of reinsurance

34,691

40,827

44,403

38,596

41,208

42,954

37,072

33,009

14,591

361,612

3,343

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

110,449

-81-

The following table presents a reconciliation of the net incurred and paid claims development tables to the liability for

claims and claims adjustment expenses in our consolidated balance sheet:

(in thousands)

Net outstanding liabilities:

Personal automobile

Homeowners

Commercial automobile

Commercial multi-peril

Workers’ compensation

Other

Reinsurance recoverable:

Personal automobile

Homeowners
Commercial automobile

Commercial multi-peril

Workers’ compensation

Other

At December 31,

2020

$

111,604

18,323

142,443

117,537

110,449

17,759

518,115

$

117,575

10,597
90,436

75,801

86,479

7,420

388,308

55,584

962,007

Unallocated loss adjustment expenses

Gross liability for unpaid losses and loss expenses

$

$

The following table presents supplementary information about average historical claims duration as of December 31, 2020:

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance

Years

1

2

3

4

5

6

7

8

9

10

Personal automobile

64.6 % 17.1 %

8.6 %

4.4 %

2.5 %

0.8 %

0.3 %

0.4 %

— %

0.1 %

Homeowners

Commercial automobile

Commercial multi-peril

Workers’ compensation

82.0

42.5

46.4

29.9

15.2

18.3

17.1

31.6

1.2

13.5

10.2

15.2

0.4

11.1

10.0

8.1

0.2

6.1

6.9

3.5

0.1

2.5

3.4

2.2

0.2

0.8

1.6

1.3

—

0.4

0.6

0.9

—

0.7

0.2

0.3

—

—

0.1

0.4

-82-

9 - Borrowings

Lines of Credit

In August 2020, we entered into a new credit agreement with Manufacturers and Traders Trust Company (“M&T”) that

related to a $20.0 million unsecured demand line of credit. The line of credit has no expiration date, no annual fees and no
covenants. At December 31, 2020, we had no outstanding borrowings from M&T and had the ability to borrow up to $20.0
million at interest rates equal to the then-current LIBOR rate plus 2.00%.

Atlantic States is a member of the FHLB of Pittsburgh. Through its membership, Atlantic States has the ability to issue

debt to the FHLB of Pittsburgh in exchange for cash advances. In August 2019, Atlantic States exchanged a variable-rate cash
advance of $35.0 million that was due in March 2020 for a fixed-rate cash advance of $35.0 million that was outstanding at
December 31, 2020. Atlantic States incurred a penalty of $176,000 related to the early termination of its previous cash advance.
The new cash advance carries a fixed interest rate of 1.74% and is due in August 2024. In March 2020, Atlantic States issued
$50.0 million of debt to the FHLB of Pittsburgh in exchange for a cash advance in the same amount that was outstanding at
December 31, 2020. The debt carries a fixed interest rate of 0.83% and is due in March 2021. Atlantic States obtained this
contingent liquidity funding in light of uncertainty surrounding the economic impact of the COVID-19 pandemic. The table
below presents the amount of FHLB of Pittsburgh stock Atlantic States purchased, collateral pledged and assets related to
Atlantic States’ membership in the FHLB of Pittsburgh at December 31, 2020.

FHLB stock purchased and owned as part of the agreement

$

3,690,100

Collateral pledged, at par (carrying value $87,466,236)

Borrowing capacity currently available

85,915,094

1,330,109

Subordinated Debentures

Donegal Mutual holds a $5.0 million surplus note that MICO issued to increase MICO’s statutory surplus. The surplus
note carries an interest rate of 5.00%, and any repayment of principal or payment of interest on the surplus note requires prior
approval of the Michigan Department of Insurance and Financial Services. Upon receipt of regulatory approval, MICO paid
$250,000 in interest to Donegal Mutual during each of 2020, 2019 and 2018.

10 - Reinsurance

Unaffiliated Reinsurers

Our insurance subsidiaries and Donegal Mutual implemented a combined third-party reinsurance program effective

January 1, 2019. The coverage and parameters of the fully consolidated program are common to all of our insurance
subsidiaries and Donegal Mutual. Our insurance subsidiaries use several different reinsurers, all of which have an A.M. Best
rating of A- (Excellent) or better or, with respect to foreign reinsurers, have a financial condition that, in the opinion of our
management, is equivalent to a company with at least an A- rating from A.M. Best. The following information describes the
external reinsurance our insurance subsidiaries had in place for 2020:

•

•

excess of loss reinsurance, under which the losses of Donegal Mutual and our insurance subsidiaries were
automatically reinsured, through a series of contracts, over a set retention of $2.0 million; and

catastrophe reinsurance, under which Donegal Mutual and our insurance subsidiaries recovered, through a series of
reinsurance agreements, 100% of an accumulation of many losses resulting from a single event, including natural
disasters, over a set retention of $15.0 million up to aggregate losses of $185.0 million per occurrence.

As many as 28 reinsurers provided coverage for 2020 on any one treaty with no reinsurer taking more than 20% of any

one treaty. The amount of coverage provided under each of these types of reinsurance depended upon the amount, nature, size
and location of the risks being reinsured. In order to write automobile insurance in the State of Michigan, MICO is required to
be a member of the Michigan Catastrophic Claims Association (“MCCA”). The MCCA provides reinsurance to MICO for
personal automobile and commercial automobile personal injury claims in the State of Michigan over a set retention.

In addition to the pooling agreement and third-party reinsurance, our insurance subsidiaries had a catastrophe reinsurance

agreement with Donegal Mutual, under which each of our insurance subsidiaries recovered 100% of an accumulation of
multiple losses resulting from a single event, including natural disasters, over a set retention of $2.0 million up to aggregate

-83-

losses of $13.0 million per occurrence. The agreement also provided additional coverage for an accumulation of losses from a
single event including a combination of our insurance subsidiaries over a combined retention of $5.0 million.

Our insurance subsidiaries and Donegal Mutual also purchased facultative reinsurance to cover certain exposures,

including property exposures in excess of the covered limits of their respective treaty reinsurance.

The following amounts represent ceded reinsurance transactions with unaffiliated reinsurers during 2020, 2019 and 2018:

Premiums written

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

Total Reinsurance

2020

2019

2018

$ 34,165,635

$ 36,941,997

$ 50,160,604

35,358,765

9,835,268

5,874,859

39,732,282

33,615,819

7,067,989

51,266,000

50,652,202

10,108,269

133,158,907

139,694,097

137,904,346

The following amounts represent total ceded reinsurance transactions with both affiliated and unaffiliated reinsurers during

2020, 2019 and 2018:

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2020

2019

2018

$ 356,669,937

$ 314,859,014

$ 326,198,234

231,771,575

240,241,845

246,223,074

169,418,333

142,475,767

135,379,777

404,818,480

362,768,427

339,267,525

The following amounts represent the effect of reinsurance on premiums written for 2020, 2019 and 2018:

Direct

Assumed

Ceded

Net premiums written

2020

2019

2018

$ 586,681,839

$ 589,572,526

$ 594,078,723

539,070,557

485,233,762

476,482,451

(383,612,503)

(322,204,999)

(326,545,370)

$ 742,139,893

$ 752,601,289

$ 744,015,804

The following amounts represent the effect of reinsurance on premiums earned for 2020, 2019 and 2018:

Direct

Assumed

Ceded

Net premiums earned

2020

2019

2018

$584,537,580

$591,101,804

$593,976,241

514,172,696

479,835,610

473,512,866

(356,669,937)

(314,859,014)

(326,198,234)

$742,040,339

$756,078,400

$741,290,873

Percentage of assumed premiums earned to net premiums earned

69.3 %

63.5 %

63.9 %

11 - Income Taxes

The Tax Cuts and Jobs Act of 2017 (the “TCJA”) was signed into law in December 2017. The TCJA contained significant

changes to corporate taxation, including the reduction of the corporate income tax rate to 21% and the repeal of the corporate
alternative minimum tax.

The TCJA resulted in our reclassification of an alternative minimum tax credit carryforward of $8.5 million from net
deferred tax assets to federal income taxes recoverable in 2017. We generated sufficient taxable income in 2019 to fully utilize
this alternative minimum tax credit carryforward.

-84-

Our provision for income tax expense (benefit) for 2020, 2019 and 2018 consisted of the following:

Current federal income tax

Deferred federal income tax

Federal income tax expense (benefit)

Pennsylvania income tax

Income tax expense (benefit)

2020

2019

2018

$ 10,450,803

6,448

$ 10,457,251

—

$ 10,457,251

$

$

$

8,454,358

$ (11,296,704)

649,928

(4,179,805)

9,104,286

$ (15,476,509)

825,000

—

9,929,286

$ (15,476,509)

Our effective tax rate is different from the amount computed at the statutory federal rate of 21%. The reasons for such

difference and the related tax effects are as follows:

Income (loss) before income taxes

Computed “expected” taxes

Tax-exempt interest

Proration

Dividends received deduction

Net operating loss carryback

Tax benefit on exercise of options

Other, net

Pennsylvania income tax, net of federal benefit

2020

2019

2018

$ 63,272,503

$ 57,081,030

$ (48,236,849)

13,287,226

11,987,016

(10,129,738)

(1,468,806)

(1,325,197)

(1,521,090)

395,663

357,044

(113,845)

(1,913,238)

405,204

(99,726)

(1,640,084)

(302,901)

299,998

—

—

(4,210,523)

(64,765)

236,676

651,750

(25,938)

105,302

—

Income tax expense (benefit)

$ 10,457,251

$

9,929,286

$ (15,476,509)

The tax effects of temporary differences that give rise to significant portions of our deferred tax assets and deferred tax

liabilities at December 31, 2020 and 2019 are as follows:

Deferred tax assets:

Unearned premium

Loss reserves

Net operating loss carryforward

Net state operating loss carryforward - DGI Parent

Other

Total gross deferred tax assets

Less valuation allowance
Net deferred tax assets

Deferred tax liabilities:

Deferred policy acquisition costs

Loss reserve transition adjustment

Other

Total gross deferred tax liabilities

Net deferred tax asset

2020

2019

$ 15,481,602

$ 15,482,366

8,808,342

104,041

7,850,334

2,342,967

7,820,683

200,942

7,519,991

2,603,155

34,587,286

33,627,137

(7,850,334)
26,736,952

(7,538,024)
26,089,113

12,422,961

12,449,820

1,440,793

7,190,085

1,733,056

3,391,926

21,053,839

17,574,802

$

5,683,113

$

8,514,311

We recorded a net operating loss carryforward for the portion of our taxable loss for 2018 that exceeded our taxable income

in 2016 and 2017. We utilized the full net operating loss carryforward in 2019. Our income tax expense for 2020 included a
$1.6 million income tax benefit related to the carryback of 2018 net operating losses to past tax years with higher statutory
income tax rates than are currently in effect, as allowed under the Coronavirus Aid, Relief and Economic Security Act that was
enacted in March 2020.

-85-

We recorded a loss reserve transition adjustment in 2018 related to changes the TCJA required with respect to the
calculation of loss reserve discounting. Pursuant to the provisions of the TCJA, we will include the loss reserve transition
adjustment in our taxable income over eight years beginning in 2018.

We provide a valuation allowance when we believe it is more likely than not that we will not realize some portion of a
deferred tax asset. At December 31, 2020 and 2019, we established a valuation allowance of $7.9 million and $7.5 million,
respectively, for the net state operating loss carryforward of DGI. We determined that we were not required to establish a
valuation allowance for the other net deferred tax assets of $26.7 million and $26.1 million at December 31, 2020 and 2019,
respectively, since it is more likely than not that we will realize these deferred tax assets through reversals of existing temporary
differences, future taxable income and our implementation of tax-planning strategies.

Tax years 2016 through 2020 remained open for examination by tax authorities at December 31, 2020. A net operating loss
carryforward of $495,435 of Le Mars that we acquired on January 1, 2004 will expire in 2022 if not utilized and is subject to an
annual limitation of approximately $376,000.

12 - Stockholders’ Equity

Each share of our Class A common stock outstanding at the time of the declaration of any dividend or other distribution

payable in cash upon the shares of our Class B common stock is entitled to a dividend or distribution payable at the same time
and to stockholders of record on the same date in an amount at least 10% greater than any dividend declared upon each share of
our Class B common stock. In the event of our merger or consolidation with or into another entity, the holders of our Class A
common stock and the holders of our Class B common stock are entitled to receive the same per share consideration in such
merger or consolidation. In the event of our liquidation, dissolution or winding-up, any assets available to common stockholders
will be distributed pro-rata to the holders of our Class A common stock and our Class B common stock after payment of all of
our obligations.

On July 18, 2013, our board of directors authorized a share repurchase program pursuant to which we have the authority to

purchase up to 500,000 additional shares of our Class A common stock at prices prevailing from time to time in the open
market subject to the provisions of the SEC Rule 10b-18 and in privately negotiated transactions. We did not purchase any
shares of our Class A common stock under this program during 2020, 2019 or 2018. We have purchased a total of 57,658
shares of our Class A common stock under this program from its inception through December 31, 2020.

At December 31, 2020 and 2019, our treasury stock consisted of 3,002,588 and 72,465 shares of Class A common stock

and Class B common stock, respectively.

13 - Stock Compensation Plans

Equity Incentive Plans

Since 1996, we have maintained an Equity Incentive Plan for Employees. During 2019, we adopted a plan that made a total

of 4,500,000 shares of Class A common stock available for issuance to employees of our subsidiaries and affiliates. The plan
provides for the granting of awards by our board of directors in the form of stock options, stock appreciation rights, restricted
stock or any combination of the above. The plan provides that stock options may become exercisable up to five years from their
date of grant, with an option price not less than fair market value on the date preceding the date of grant. We have not granted
any stock appreciation rights.

Since 1996, we have maintained an Equity Incentive Plan for Directors. During 2019, we adopted a plan that made 500,000

shares of Class A common stock available for issuance to our directors and the directors of our subsidiaries and affiliates.We
may make awards in the form of stock options. The plan also provides for the issuance of 500 shares of restricted stock on the
first business day of January in each year to each of our directors and each director of Donegal Mutual who does not serve as
one of our directors. We issued 8,500 shares of restricted stock on January 2, 2020 under our director plan. We issued 8,500
shares of restricted stock on January 2, 2019 under our prior director plan. We issued 8,500 shares of restricted stock on
January 2, 2018 under our prior director plan.

No further shares are available for future option grants for plans in effect prior to 2019.

We measure all share-based payments to employees, including grants of employee stock options, using a fair-value-based
method and record such expense in our results of operations. In determining the expense we record for stock options granted to
directors and employees of our subsidiaries and affiliates, we estimate the fair value of each option award on the date of grant

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using the Black-Scholes option pricing model. The significant assumptions we utilize in applying the Black-Scholes option
pricing model are the risk-free interest rate, expected term, dividend yield and expected volatility. The risk-free interest rate is
the implied yield currently available on U.S. Treasury zero coupon issues with a remaining term equal to the expected term
used as the assumption in the model. We base the expected term of an option award on our historical experience for similar
awards. We determine the dividend yield by dividing the per share dividend by the grant date stock price. We base the expected
volatility on the volatility of our stock price over a historical period comparable to the expected term.

The weighted-average grant date fair value of options we granted during 2020 was $1.15. We calculated this fair value
based upon a risk-free interest rate of 0.20%, an expected life of three years, an expected volatility of 20% and an expected
dividend yield of 4%.

The weighted-average grant date fair value of options we granted during 2019 was $1.15. We calculated this fair value
based upon a risk-free interest rate of 1.64%, an expected life of three years, an expected volatility of 17% and an expected
dividend yield of 4%.

The weighted-average grant date fair value of options we granted during 2018 was $1.66. We calculated this fair value
based upon a risk-free interest rate of 2.68%, an expected life of three years, an expected volatility of 22% and an expected
dividend yield of 4%.

We charged compensation expense for our stock compensation plans against income before income taxes of $1.1 million,

$1.4 million and $1.7 million for the years ended December 31, 2020, 2019 and 2018, respectively, with a corresponding
income tax benefit of $229,698, $288,901 and $354,412. At December 31, 2020 and 2019, our total unrecognized compensation
cost related to non-vested share-based compensation granted under our stock compensation plans was $1.6 million and $2.0
million, respectively. We expect to recognize this cost over a weighted average period of 1.9 years.

During 2020, we received cash from option exercises under all stock compensation plans of $17.5 million. We realized
actual tax benefits for the tax deductions from option exercises of share-based compensation of $302,901 for 2020. During
2019, we received cash from option exercises under all stock compensation plans of $2.9 million. We realized actual tax
benefits for the tax deductions from option exercises of share-based compensation of $64,765 for 2019. During 2018, we
received cash from option exercises under all stock compensation plans of $1.1 million. We realized actual tax benefits for the
tax deductions from option exercises of share-based compensation of $25,938 for 2018.

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Information regarding activity in our stock option plans follows:

Outstanding at December 31, 2017

Granted - 2018

Exercised - 2018

Forfeited - 2018

Outstanding at December 31, 2018

Granted - 2019

Exercised - 2019

Forfeited - 2019

Outstanding at December 31, 2019

Granted - 2020

Exercised - 2020

Forfeited - 2020

Expired - 2020

Outstanding at December 31, 2020

Exercisable at:

December 31, 2018

December 31, 2019

December 31, 2020

Number of
Options

9,264,462

1,063,000

(79,961)

(222,639)

10,024,862

1,045,400

(217,498)

(416,774)

10,435,990

935,099

(1,294,606)

(303,908)

(78,223)
9,694,352

7,936,659

8,449,389

7,786,934

Weighted-
Average
Exercise Price
Per Share

$15.26

13.69

13.74

16.00

15.09

14.97

13.23

15.88

15.09

14.45

13.52

15.23

$13.64
$15.24

$15.02

$15.13

$15.42

Shares available for future option grants at December 31, 2020 totaled 3.0 million shares under all plans.

The following table summarizes information about stock options outstanding at December 31, 2020:

Grant Date

Exercise Price

Number of
Options
Outstanding

Weighted-Average
Remaining
Contractual Life

Number of
Options
Exercisable

July 27, 2011

December 20, 2012

December 19, 2013

December 18, 2014

December 15, 2016

December 21, 2017

December 20, 2018

March 4, 2019

December 19, 2019

December 17, 2020

$12.50

14.50

15.90

15.80

16.48

17.60

13.69

13.51

14.98

14.43

Total

743,934

981,759

1,939,970

1,235,081

1,165,308

763,633

910,367

10,000

1,031,300

913,000

9,694,352

1.0 years

2.0 years

3.0 years

4.0 years

1.0 years

2.0 years

3.0 years

3.2 years

4.0 years

5.0 years

743,934

981,759

1,939,970

1,235,081

1,165,308

763,633

606,851

6,666

343,732

—

7,786,934

Employee Stock Purchase Plan

Since 1996, we have maintained an Employee Stock Purchase Plan. During 2011, we adopted a plan that made 300,000
shares of our Class A common stock available for issuance. During 2019, we amended the plan to make 500,000 shares of our
Class A common stock available for issuance. The plan extends over a 10-year period and provides for shares to be offered to
all eligible employees at a purchase price equal to the lesser of 85% of the fair market value of our Class A common stock on
the last day before the first day of each enrollment period (June 1 and December 1 of each year) under the plan or 85% of the
fair market value of our Class A common stock on the last day of each subscription period (June 30 and December 31 of each
year).

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A summary of plan activity follows:

January 1, 2018

July 1, 2018

January 1, 2019

July 1, 2019

January 1, 2020

July 1, 2020

Shares Issued

Price

13.34

11.57

11.60

12.24

12.28

12.09

Shares

20,662

27,802

24,834

22,926

20,424

22,662

On January 1, 2021, we issued 23,336 shares at a price of $11.96 per share under this plan.

Agency Stock Purchase Plan

Since 1996, we have maintained an Agency Stock Purchase Plan. During 2015, we adopted a plan that made 350,000
shares of our Class A common stock available for issuance to agents of our insurance subsidiaries and Donegal Mutual. The
plan permits an agent to invest up to $12,000 per subscription period (April 1 to September 30 and October 1 to March 31 of
each year) under various methods. We issue stock at the end of each subscription period at a price equal to 90% of the average
market price during the last ten trading days of each subscription period. During 2020, 2019 and 2018, we issued 101,647,
110,836 and 117,935 shares, respectively, under this plan. The expense we recognized under the plan was not material.

14 - Statutory Net Income, Capital and Surplus and Dividend Restrictions

The following table presents selected information, as filed with state insurance regulatory authorities, for our insurance

subsidiaries as determined in accordance with accounting practices prescribed or permitted by such insurance regulatory
authorities:

Atlantic States:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income (loss)

Southern:

Statutory capital and surplus

Statutory unassigned surplus (deficit)

Statutory net income (loss)

Peninsula:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income (loss)

MICO:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income

2020

2019

2018

$ 279,796,696

$ 259,030,868

$ 230,736,313

175,777,393

155,909,822

140,713,118

20,735,871

22,282,231

(23,458,516)

57,142,228

54,405,568

45,355,785

300,409

(2,375,794)

(6,346,270)

4,350,677

5,061,477

(9,822,457)

49,285,069

30,975,869

10,955,796

72,183,575

45,247,698

12,240,173

39,244,570

20,936,805

32,717,996

14,415,949

7,360,378

(6,316,130)

65,768,590

38,910,008

9,976,610

55,708,442

28,949,919

6,350,686

Our principal source of cash for payment of dividends is dividends from our insurance subsidiaries. State insurance laws
require our insurance subsidiaries to maintain certain minimum capital and surplus amounts on a statutory basis. Our insurance
subsidiaries are subject to regulations that restrict the payment of dividends from statutory surplus and may require prior
approval of their domiciliary insurance regulatory authorities. Our insurance subsidiaries are also subject to risk-based capital
("RBC") requirements that may further impact their ability to pay dividends. Our insurance subsidiaries’ statutory capital and
surplus at December 31, 2020 exceeded the amount of statutory capital and surplus necessary to satisfy regulatory
requirements, including the RBC requirements, by a significant margin. Amounts available for distribution to us as dividends

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from our insurance subsidiaries without prior approval of insurance regulatory authorities in 2021 are approximately $28.0
million from Atlantic States, $300,000 from Southern, $10.9 million from Peninsula and $12.2 million from MICO, or a total of
approximately $51.4 million.

15 - Reconciliation of Statutory Filings to Amounts Reported in the Consolidated Financial Statements

Our insurance subsidiaries must file financial statements with state insurance regulatory authorities using accounting
principles and practices prescribed or permitted by those authorities. We refer to these accounting principles and practices as
statutory accounting principles (“SAP”). Accounting principles used to prepare these SAP financial statements differ from those
used to prepare financial statements on the basis of GAAP.

Reconciliations of statutory net income (loss) and capital and surplus, as determined using SAP, to the net income (loss)

and stockholders’ equity amounts included in the accompanying consolidated financial statements are as follows:

Statutory net income (loss) of insurance subsidiaries

$ 48,282,517

$ 44,680,696

$ (33,246,417)

Year Ended December 31,

2020

2019

2018

Increases (decreases):

Deferred policy acquisition costs
Deferred federal income taxes

Salvage and subrogation recoverable

(127,901)
(6,448)

713,400

(1,330,268)
639,284

207,000

325,267
4,179,807

2,061,600

Consolidating eliminations and adjustments

(9,516,984)

(11,048,314)

(16,013,971)

Parent-only net income

Net income (loss)

13,470,668

14,003,346

9,933,374

$ 52,815,252

$ 47,151,744

$ (32,760,340)

Statutory capital and surplus of insurance subsidiaries

$ 458,407,568

$ 418,449,596

$ 364,518,536

December 31,

2020

2019

2018

Increases (decreases):

Deferred policy acquisition costs

Deferred federal income taxes

Salvage and subrogation recoverable

Non-admitted assets and other adjustments, net

Fixed maturities

59,156,958

59,284,859

60,615,127

(18,586,428)

(15,477,843)

(20,094,374)

20,958,600

20,245,200

20,038,200

1,315,378

15,309,610

1,727,754

1,904,083

(326,795)

(16,528,367)

Parent-only equity and other adjustments

(18,787,566)

(32,887,252)

(11,583,304)

Stockholders’ equity

$ 517,774,120

$ 451,015,519

$ 398,869,901

16 - Supplementary Cash Flow Information

The following table reflects net income taxes we paid (recovered) and interest we paid during 2020, 2019 and 2018:

Income taxes

Interest

2020

2019

2018

$ 12,800,000

$

(9,827,433) $

(3,290,247)

1,191,800

321,585

1,280,352

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17 - Earnings Per Share

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our
Class A common stock is entitled to be paid cash dividends that are at least 10% higher than the cash dividends we pay on our
Class B common stock. Accordingly, we use the two-class method for the computation of earnings per common share. The two-
class method is an earnings allocation formula that determines earnings per share separately for each class of common stock
based on dividends declared and an allocation of remaining undistributed earnings using a participation percentage reflecting
the dividend rights of each class.

We present below a reconciliation of the numerators and denominators we used in the basic and diluted per share

computations for our Class A common stock:

(in thousands, except per share amounts)
Basic earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Weighted-average shares outstanding

Basic earnings (loss) per share
Diluted earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Year Ended December 31,

2020

2019

2018

$

$

$

43,609

$

38,718

$

(26,691)

23,707

22,986

1.84

$

1.68

$

22,705

(1.18)

43,609

$

38,718

$

(26,691)

Number of shares used in basic computation
Weighted-average effect of dilutive securities
Add: Director and employee stock options

Number of shares used in per share computations

23,707

22,986

22,705

180

23,887

211

23,197

—

22,705

Diluted earnings (loss) per share

$

1.83

$

1.67

$

(1.18)

We used the following information in the basic and diluted per share computations for our Class B common stock:

(in thousands, except per share amounts)

Basic and diluted earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Weighted-average shares outstanding

Basic and diluted earnings (loss) per share

Year Ended December 31,

2020

2019

2018

$

$

9,206

$

8,434

$

(6,069)

5,577

5,577

1.65

$

1.51

$

5,577

(1.09)

During 2020, we did not include options to purchase 6,135,292 shares of our Class A common stock in the computation of

diluted earnings per share because the exercise price of the options was greater than the average market price of our Class A
common stock.

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18 - Condensed Financial Information of Parent Company

December 31,

Assets

Condensed Balance Sheets
(in thousands)

2020

2019

Investment in subsidiaries/affiliates (equity method)

$

540,665

$

489,657

Short-term investments

Cash

Property and equipment

Other

Total assets

Liabilities and Stockholders’ Equity

Liabilities

Cash dividends declared to stockholders

Notes payable to subsidiary

Other

Total liabilities

Stockholders’ equity

Total liabilities and stockholders’ equity

9

15,321

833

1,721

2,502

2,350

944

—

$

558,549

$

495,453

$

4,436

$

35,000

1,339

40,775

4,075

35,000

5,362

44,437

517,774

451,016

$

558,549

$

495,453

Condensed Statements of Income (Loss) and Comprehensive Income (Loss)
(in thousands)

Year Ended December 31,

Statements of Income (Loss)

Revenues

Dividends from subsidiaries

Realized investment gains

Other

Total revenues

Expenses

Operating expenses

Interest

Total expenses
Income before income tax expense (benefit) and equity in

undistributed net income (loss) of subsidiaries

Income tax expense (benefit)
Income before equity in undistributed net income (loss) of

subsidiaries

Equity in undistributed net income (loss) of subsidiaries

Net income (loss)

Statements of Comprehensive Income (Loss)

Net income (loss)

Other comprehensive income (loss), net of tax

Unrealized gain (loss) - subsidiaries

Other comprehensive income (loss), net of tax

Comprehensive income (loss)

-92-

2020

2019

2018

$

14,000

$

4,000

$

11,000

—

463

14,463

1,258

794

2,052

12,411

1,059

13,470

39,345

12,378

1,009

17,387

1,420

1,327

2,747

14,640

636

14,004

33,148

—

3,196

14,196

1,628

2,224

3,852

10,344

411

9,933

(42,693)

$

$

52,815

$

47,152

$

(32,760)

52,815

$

47,152

$

(32,760)

10,427

10,627

14,732

14,732

(6,625)

(6,625)

$

63,442

$

61,884

$

(39,385)

Condensed Statements of Cash Flows
(in thousands)

Year Ended December 31,

Cash flows from operating activities:

Net income (loss)

Adjustments:

Equity in undistributed net (income) loss of subsidiaries

Realized investment gains

Other

Net adjustments

Net cash provided

Cash flows from investing activities:

Net sale (purchases) of short-term investments

Net purchase of property and equipment

Sale of DFSC
Sale of equity securities - available for sale

Investment in subsidiaries

Other

Net cash received (used)

Cash flows from financing activities:

Cash dividends paid

Issuance of common stock

Payments on lines of credit

Borrowings under lines of credit

Net cash received (used)

Net change in cash

Cash at beginning of year

Cash at end of year

19 - Segment Information

2020

2019

2018

$

52,815

$

47,152

$

(32,760)

(39,345)

—

(5,615)

(44,960)

7,855

2,493

(18)

—
—

(33,148)

(12,378)

490

(45,036)

2,116

(2,473)

(150)

33,923
20,287

42,694

—

2,531

45,225

12,465

—

(106)

—
—

(1,037)

(18,283)

(2,644)

—

1,438

—

33,304

(1)

(2,751)

(16,976)

20,654

—

—

3,678

12,971

2,350

(16,093)

(15,659)

6,481

(25,000)

—

(34,612)

808

1,542

3,250

—

1,000

(11,409)

(1,695)

3,237

1,542

$

15,321

$

2,350

$

We have three reportable segments, which consist of our investment function, our commercial lines of insurance and our
personal lines of insurance. Using independent agents, our insurance subsidiaries market commercial lines of insurance to small
and medium-sized businesses and personal lines of insurance to individuals.

We evaluate the performance of the commercial lines and personal lines primarily based upon our insurance subsidiaries’

underwriting results as determined under SAP for our total business.

We do not allocate assets to the commercial and personal lines and review the two segments in total for purposes of
decision-making. We operate only in the United States, and no single customer or agent provides 10 percent or more of our
revenues.

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Financial data by segment is as follows:

Revenues:

Premiums earned:

Commercial lines

Personal lines

GAAP premiums earned

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Total revenues

Income (loss) before income taxes:

Underwriting income (loss):

Commercial lines

Personal lines

SAP underwriting income (loss)

GAAP adjustments

GAAP underwriting income (loss)

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

2020

2019

2018

(in thousands)

$

412,877

$

385,465

$

337,924

329,163

742,040

29,504

2,778

—

3,497

370,613

756,078

29,515

21,985

295

4,578

403,367

741,291

26,908

(4,802)

2,694

5,737

$

777,819

$

812,451

$

771,828

2020

2019

2018

(in thousands)

$

(858) $

8,404

$

(22,059)

31,764

30,906

(959)

29,947

29,504

2,778

—

1,043

(1,617)

6,787

(3,079)

3,708

29,515

21,985

295

1,578

(53,590)

(75,649)

894

(74,755)

26,908

(4,802)

2,694

1,718

Income (loss) before income taxes

$

63,272

$

57,081

$

(48,237)

20 - Guaranty Fund and Other Insurance-Related Assessments

Our insurance subsidiaries’ liabilities for guaranty fund and other insurance-related assessments were $1.6 million at

December 31, 2020 and 2019. These liabilities included $485,322 and $519,462 related to surcharges collected by our
insurance subsidiaries on behalf of regulatory authorities for 2020 and 2019, respectively.

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21 - Interim Financial Data (unaudited)

Net premiums earned

Total revenues

Net losses and loss expenses

Net income

Net earnings per common share:

Class A common stock - basic

Class A common stock - diluted

Class B common stock - basic and diluted

Net premiums earned

Total revenues

Net losses and loss expenses

Net income

Net earnings per common share:

Class A common stock - basic

Class A common stock - diluted

Class B common stock - basic and diluted

2020

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

$ 187,252,778

$ 184,373,768

$ 184,925,733

$ 185,488,060

184,911,206

198,899,772

196,512,266

197,496,666

117,246,526

105,349,019

120,881,041

116,287,707

3,731,121

22,678,778

11,836,998

14,568,355

0.13

0.13

0.12

0.80

0.79

0.72

2019

0.41

0.41

0.37

0.50

0.49

0.44

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

$ 188,073,242

$ 188,763,313

$ 189,821,058

$ 189,420,787

214,713,874

198,788,954

198,009,900

200,938,743

123,110,656

131,507,280

130,743,395

121,026,333

23,023,164

4,788,454

5,186,379

14,153,747

0.82

0.82

0.75

0.17

0.17

0.15

0.19

0.18

0.16

0.50

0.50

0.45

-95-

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors of Donegal Group Inc.:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Donegal Group Inc. and subsidiaries (the Company) as

of December 31, 2020 and 2019, the related consolidated statements of income (loss) and comprehensive income (loss),
stockholders’ equity, and cash flows for each of the years in the three‑year period ended December 31, 2020, and the related
notes and financial statement schedule III (collectively, the consolidated financial statements). In our opinion, the consolidated
financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2020 and
2019, and the results of its operations and its cash flows for each of the years in the three‑year period ended December 31,
2020, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United

States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2020, based on criteria
established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the
Treadway Commission, and our report dated March 5, 2021 expressed an unqualified opinion on the effectiveness of the
Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to
express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered
with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the
consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates
made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that
our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial

statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or
complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated
financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate
opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Estimate of Liabilities for Losses and Loss Expenses

As discussed in Notes 1 and 8 to the consolidated financial statements, the Company estimates the liabilities for losses
and loss expenses (reserves) through an internal reserve analysis that relies upon generally accepted actuarial practices. The
Company develops reserve estimates by line of business and, as experience emerges and other information develops, the
reserve estimates are assessed in aggregate and adjusted as necessary. As of December 31, 2020, the Company recorded a
liability of $962,007,437 for reserves.

We identified the evaluation of the estimate of reserves as a critical audit matter. The evaluation of the Company’s
estimate of reserves involved a high degree of auditor judgment due to the inherent uncertainties in adjusting historical
experience for current developments through the use of actuarial methods and assumptions, which considered internal and
external factors. Assumptions included the selection of incurred and paid loss development factors, a priori ratios, and the
weighting of actuarial methods when more than one was used. Evaluating the actuarial methods and assumptions required
specialized skills and auditor judgment.

-96-

The following are the primary procedures we performed to address this critical audit matter. We evaluated, with the

involvement of actuarial professionals, when appropriate, the design and tested the operating effectiveness of certain
internal controls related to the Company’s reserving process. These included controls related to the Company’s actuarial
analyses and determination of the Company’s estimate of recorded reserves. We involved actuarial professionals with
specialized skills and knowledge, who assisted in:

•

•

•

•

evaluating the Company’s actuarial methods by comparing them to generally accepted actuarial practices

developing an independent estimate of reserves for certain lines of business using methods consistent with
generally accepted actuarial practices by independently forming assumptions of incurred and paid loss
development factors, a priori ratios, and the weighting of actuarial methods when more than one was used,
considering internal and external factors

assessing the Company's actuarial analyses, including their methods and assumptions, for certain remaining
product lines comprised of those with smaller balances or shorter tail loss reporting and payment patterns

developing a range of reserves and comparing to the Company’s recorded reserves and assessing movement of the
Company’s recorded reserves within that range.

We or our predecessor firms have served as the Company’s auditor since 1986.

Philadelphia, Pennsylvania
March 5, 2021

-97-

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, has evaluated the

effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the
Exchange Act) at December 31, 2020 covered by this Form 10-K Report. Based on such evaluation, our Chief Executive
Officer and our Chief Financial Officer have concluded that, at December 31, 2020, our disclosure controls and procedures are
effective in recording, processing, summarizing and reporting, on a timely basis, information we are required to disclose in the
reports that we file or submit under the Exchange Act and our disclosure controls and procedures are also effective to ensure
that information we disclose in the reports we file or submit under the Exchange Act is accumulated and communicated to our
management, including our Chief Executive Officer and our Chief Financial Officer, to allow timely decisions regarding
required disclosure.

Management’s Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as that

term is defined in Rule 13a-15(f) under the Exchange Act. Under the supervision and with the participation of our Chief
Executive Officer and our Chief Financial Officer, our management has conducted an evaluation of the effectiveness of our
internal control over financial reporting based on the framework and criteria established in Internal Control - Integrated
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (the “COSO
Framework”). Based on our evaluation under the COSO Framework, our management has concluded that our internal control
over financial reporting was effective at December 31, 2020.

The effectiveness of our internal control over financial reporting at December 31, 2020 has been audited by KPMG LLP,

an independent registered public accounting firm, as stated in its report, which is included in this Form 10-K Report.

Changes in Internal Control over Financial Reporting

During 2020, Donegal Mutual implemented new infrastructure and applications systems that Donegal Mutual and our
insurance subsidiaries began to utilize for the issuance of new and renewal workers’ compensation policies effective beginning
in the second quarter of 2020. Such changes resulted in changes to procedures related to our financial reporting. Prior to the
implementation of the new systems, we identified and designed new internal controls that we incorporated into our internal
controls over financial reporting. Following the implementation, we validated these new controls according to our established
processes. The implementation of the new systems represented the first phase of a multi-year systems modernization initiative
Donegal Mutual is implementing to achieve various benefits for Donegal Mutual and our insurance subsidiaries, including
streamlined workflows and innovative business solutions. We did not implement these changes in internal controls to respond
to any actual or perceived significant deficiencies in our internal control over financial reporting.

Item 9B. Other Information.

None.

-98-

Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Donegal Group Inc.:

Opinion on Internal Control Over Financial Reporting

We have audited Donegal Group Inc. and subsidiaries’ (the Company) internal control over financial reporting as of
December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee
of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects,
effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control -
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United
States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2020 and 2019, the related consolidated
statements of income (loss) and comprehensive income (loss), stockholders’ equity, and cash flows for each of the years in the
three-year period ended December 31, 2020, and the related notes and financial statement schedule III (collectively, the
consolidated financial statements), and our report dated March 5, 2021 expressed an unqualified opinion on those consolidated
financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report
on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and

perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was
maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of
internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design
and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our
opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and
expenditures of the company are being made only in accordance with authorizations of management and directors of the
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also,

projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Philadelphia, Pennsylvania
March 5, 2021

-99-

Item 10. Directors, Executive Officers and Corporate Governance.

PART III

Other than the information we provide below, we incorporate the response to this Item 10 by reference to our proxy

statement we will file with the SEC on or about March 15, 2021 relating to our annual meeting of stockholders that we will hold
on April 15, 2021, or our Proxy Statement.

Executive Officers of the Registrant

The following table sets forth information regarding the executive officers of Donegal Mutual and the Registrant as of the

date of this Form 10-K Report:

Name
Kevin G. Burke

Age
55

Jeffrey D. Miller

Kristi S. Altshuler

William A. Folmar

Francis J. Haefner, Jr.

Jeffery T. Hay

Christina M. Hoffman

Jeffrey A. Jacobsen

Richard G. Kelley

Robert R. Long, Jr.

Sanjay Pandey

V. Anthony Viozzi

Daniel J. Wagner

56

40

62

57

46

46

67

66

62

54

47

60

Position

President and Chief Executive Officer of us since 2015; President and Chief
Executive Officer of Donegal Mutual since 2018; Executive Vice President and
Chief Operating Officer of Donegal Mutual from 2014 to 2018; Senior Vice
President of Human Resources of Donegal Mutual and us from 2005 to 2014; Vice
President of Human Resources of Donegal Mutual and us from 2001 to 2005; other
positions from 2000 to 2001.
Executive Vice President and Chief Financial Officer of Donegal Mutual and us
since 2014; Senior Vice President and Chief Financial Officer of Donegal Mutual
and us from 2005 to 2014; Vice President and Controller of Donegal Mutual and
us from 2000 to 2005; other positions from 1993 to 2000.

Senior Vice President and Chief Analytics Officer of us since 2020; Senior Vice
President and Chief Analytics Officer of Donegal Mutual since 2019; Director of
Willis Towers Watson from 2018 to 2019; Director of Pricing Innovation of
USAA from 2014 to 2018; other positions at USAA from 2001 to 2014.

Senior Vice President of Claims of Donegal Mutual and Senior Vice President of
us since 2019; Vice President of Claims of Donegal Mutual from 2010 to 2019;
other positions from 1998 to 2010.

Senior Vice President of us since 2020; Senior Vice President of Commercial
Lines Underwriting of Donegal Mutual since 2012; Vice President of Commercial
Lines Underwriting of Donegal Mutual from 2008 to 2012; other positions from
1984 to 2012.

Senior Vice President and Chief Underwriting Officer of Donegal Mutual and
Senior Vice President of us since 2021; Senior Director of Willis Towers Watson
from 2018 to 2021; Head of Personal Lines Product Management of The Hartford
from 2015 to 2018; other positions at The Hartford from 2005 to 2015.

Senior Vice President and Chief Risk Officer of Donegal Mutual and us since
2019; Senior Vice President of Internal Audit of Donegal Mutual and Senior Vice
President of us from 2013 to 2019; Vice President of Internal Audit of Donegal
Mutual and Vice President of us from 2009 to 2013.

Senior Vice President of us since 2020; Senior Vice President of Personal Lines
Underwriting of Donegal Mutual since 2008; Vice President of Personal Lines
Underwriting of Donegal Mutual from 2001 to 2008; other positions from 1991 to
2001.

Senior Vice President and Head of Field Operations of Donegal Mutual and Senior
Vice President of us since 2018; Senior Vice President of Donegal Mutual from
2007 to 2018; other positions from 2000 to 2007.

Senior Vice President and General Counsel of Donegal Mutual and us since 2018;
Vice President and House Counsel of Donegal Mutual from 2012 to 2018; other
positions from 2010 to 2012.

Senior Vice President and Chief Information Officer of Donegal Mutual and us
since 2013; Vice President and Chief Information Officer of Donegal Mutual and
us from 2009 to 2013; other positions from 2000 to 2009.

Senior Vice President and Chief Investment Officer of Donegal Mutual and us
since 2012; Vice President of Investments of Donegal Mutual and us from 2007 to
2012.

Senior Vice President and Treasurer of Donegal Mutual and us since 2005; Vice
President and Treasurer of Donegal Mutual and us from 2000 to 2005; other
positions from 1987 to 2000.

-100-

We incorporate the full text of our Code of Business Conduct and Ethics by reference to Exhibit 14 to this Form 10-K

Report.

Item 11. Executive Compensation.

We incorporate the response to this Item 11 by reference to our Proxy Statement. Neither the Report of our Compensation

Committee nor the Report of our Audit Committee included in our Proxy Statement shall constitute or be deemed to constitute a
filing with the SEC under the Securities Act or the Exchange Act or be deemed to have been incorporated by reference into any
filing we make under the Securities Act or the Exchange Act, except to the extent we specifically incorporate the Report of Our
Compensation Committee or the Report of Our Audit Committee by reference.

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

We incorporate the response to this Item 12 by reference to our Proxy Statement.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

We incorporate the response to this Item 13 by reference to our Proxy Statement.

Item 14.

Principal Accounting Fees and Services.

We incorporate the response to this Item 14 by reference to our Proxy Statement.

-101-

PART IV

Item 15. Exhibits, Financial Statement Schedules.

(a) Financial statements, financial statement schedule and exhibits filed:

(i)

Consolidated Financial Statements

Reports of Independent Registered Public Accounting Firm

Donegal Group Inc. and Subsidiaries:

Consolidated Balance Sheets at December 31, 2020 and 2019

Consolidated Statements of Income (Loss) and Comprehensive Income (Loss) for each of the years in the

three-year period ended December 31, 2020, 2019 and 2018

Consolidated Statements of Stockholders’ Equity for each of the years in the three-year period ended

December 31, 2020, 2019 and 2018

Consolidated Statements of Cash Flows for each of the years in the three-year period ended December 31,

2020, 2019 and 2018

Notes to Consolidated Financial Statements

Report and Consent of Independent Registered Public Accounting Firm

(Filed as Exhibit 23.1)

(b) Financial Statement Schedule

Schedule III — Supplementary Insurance Information

Report of Independent Registered Public Accounting Firm

Page

96

57

58

59

60

61

105

Filed
herewith

We have omitted all other schedules since they are not required, not applicable or the information is included in the

financial statements or notes to the financial statements.

Reference

(o)

(h)

(c) Exhibits

Exhibit No.

Description of Exhibits

Certificate of Incorporation of Donegal Group Inc., as amended.

Amended and Restated By-laws of Donegal Group Inc.

3.1

3.2

4.1

Description of Donegal Group Inc’s Securities Registered pursuant to Section 12 of the Exchange
Act.

Filed
herewith

Management Contracts and Compensatory Plans or Arrangements

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

Donegal Group Inc. 2011 Equity Incentive Plan for Employees.

Donegal Group Inc. 2011 Equity Incentive Plan for Directors.

Donegal Group Inc. 2011 Employee Stock Purchase Plan.

Donegal Group Inc. 2013 Equity Incentive Plan for Employees.

Donegal Group Inc. 2013 Equity Incentive Plan for Directors.

Consulting Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Donald H. Nikolaus.

Employment Agreement dated as of October 1, 2020 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Kevin G. Burke.

Employment Agreement dated as of October 1, 2020 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Jeffrey D. Miller.

-102-

(b)

(b)

(b)

(c)

(c)

(d)

(q)

(q)

10.9

10.10

Form of Employment Agreement dated as of October 1, 2020 among Donegal Mutual Insurance
Company, Donegal Group Inc. and Our Named Executive Officers Other Than Kevin G. Burke and
Jeffrey D. Miller.

(q)

Form of Employment Agreement dated as of October 1, 2020 among Donegal Mutual Insurance
Company, Donegal Group Inc. and Our Executive Officers Other Than Our Named Executive
Officers.

Filed
herewith

10.11

Donegal Mutual Insurance Company 401(k) Plan.

10.12

Amendment No. 1 effective January 1, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

10.13

Amendment No. 2 effective January 6, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

10.14

Amendment No. 3 effective July 23, 2001 to Donegal Mutual Insurance Company 401(k) Plan.

10.15

Amendment No. 4 effective January 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

10.16

Amendment No. 5 effective December 31, 2001 to Donegal Mutual Insurance Company 401(k)
Plan.

10.17

Amendment No. 6 effective July 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

10.18

Donegal Group Inc. Cash Incentive Bonus Plan for 2019 and prior years.

10.19

Donegal Group Inc. 2015 Equity Incentive Plan for Employees.

10.20

Donegal Group Inc. 2015 Equity Incentive Plan for Directors.

10.21

Donegal Group Inc. Cash Incentive Bonus Plan for 2020.

10.22

Donegal Group Inc. 2020 Long-Term Executive Incentive Plan.

10.23

Donegal Group Inc. 2019 Equity Incentive Plan for Employees.

10.24

Donegal Group Inc. 2019 Equity Incentive Plan for Directors.

10.25

Donegal Group Inc. Cash Incentive Bonus Plan for 2021.

Other Material Contracts

10.26

10.27

10.28

Amended and Restated Proportional Reinsurance Agreement dated March 1, 2010 between
Donegal Mutual Insurance Company and Atlantic States Insurance Company.

Amended and Restated Tax Sharing Agreement dated December 1, 2010 among Donegal Group
Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

Amended and Restated Services Allocation Agreement dated December 1, 2010 among Donegal
Group Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

10.29

Quota-share Reinsurance Agreement dated December 1, 2010 between Donegal Mutual Insurance
Company and Michigan Insurance Company.

10.30

Donegal Group Inc. 2015 Agency Stock Purchase Plan.

10.31

Discretionary Loan Agreement between Donegal Group Inc. and M&T Bank dated August 1, 2020.

14

21

Code of Business Conduct and Ethics.

Subsidiaries of Registrant.

23.1

Report and Consent of Independent Registered Public Accounting Firm.

(e)

(e)

(a)

(a)

(a)

(a)

(f)

(m)

(l)

(l)

(p)

(p)

(o)

(o)

Filed
herewith

(i)

(j)

(j)

(j)

(k)

Filed
herewith

(g)

Filed
herewith

Filed
herewith

-103-

31.1

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Executive Officer.

31.2

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Financial Officer.

32.1

Section 1350 Certification of Chief Executive Officer.

32.2

Section 1350 Certification of Chief Financial Officer.

Exhibit 10
1.INS

Exhibit 10
1.SCH

Exhibit 10
1.PRE

Exhibit 10
1.CAL

Exhibit 10
1.LAB

Exhibit 10
1.DEF

XBRL Instance Document

XBRL Taxonomy Extension Schema Document

XBRL Taxonomy Presentation Linkbase Document

XBRL Taxonomy Calculation Linkbase Document

XBRL Taxonomy Label Linkbase Document

XBRL Taxonomy Extension Definition Linkbase Document

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

(a) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2001.

(b) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated April 22, 2011.
(c) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated April 22, 2013.
(d) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated August 3, 2011.
(e) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 1999.

(f) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2002.

(g) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2003.

(h) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated July 18, 2008.
(i) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2009.

(j) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2010.

(k) We incorporate such exhibit by reference to the like-described exhibit filed in Registrant’s Form S-3 registration statement filed on

April 28, 2015.

(l) We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual

Meeting of Stockholders held on April 16, 2015 filed on March 16, 2015.

(m) We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual

Meeting of Stockholders held on April 20, 2017 filed on March 16, 2017.

(n) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-Q Report for the year ended

June 30, 2019.

(o) We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual

Meeting of Stockholders held on April 18, 2019 filed on March 18, 2019.

(p) We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended

December 31, 2019.

(q) We incorporate such exhibit by reference to the like-described exhibit in Registrant's Form 8-K Report dated October 1, 2020.

Item 16.

Form 10-K Summary.

None.

-104-

DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION

Years Ended December 31, 2020, 2019 and 2018
($ in thousands)

Segment

Year Ended December 31, 2020

Commercial lines

Personal lines

Investments

Year Ended December 31, 2019

Commercial lines

Personal lines

Investments

Year Ended December 31, 2018

Commercial lines

Personal lines

Investments

Net
Premiums
Earned

Net
Investment
Income

Net Losses
and Loss
Expenses

Amortization
of Deferred
Policy
Acquisition
Costs

Other
Underwriting
Expenses

Net
Premiums
Written

$ 412,877

$

— $ 264,053

$

66,253

$

72,245

$ 425,986

329,163

—

195,711

52,819

53,618

316,154

—

29,504

—

—

—

—

$ 742,040

$ 385,465

370,613

—
$ 756,078

$ 337,924

403,367

$

$

$

$

29,504

$ 459,764

$ 119,072

$ 125,863

$ 742,140

— $ 242,685

$

62,424

$

61,631

$ 404,879

—

263,703

60,019

52,931

347,722

29,515
29,515

—
$ 506,388

—
$ 122,443

—
$ 114,562

—
$ 752,601

— $ 246,048

$

55,143

$

51,635

$ 349,895

—

330,410

65,821

61,635

394,121

—

26,908

—

—

—

—

$ 741,291

$

26,908

$ 576,458

$ 120,964

$ 113,270

$ 744,016

-105-

DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION, CONTINUED
($ in thousands)

Segment

2020

Commercial lines

Personal lines

Investments

2019

Commercial lines

Personal lines

Investments

At December 31,

Deferred
Policy
Acquisition
Costs

Liability
For Losses
and Loss
Expenses

Unearned
Premiums

Other Policy
Claims and
Benefits
Payable

$

33,246

$ 694,569

$ 301,901

$

$

$

25,911

267,438

235,289

—

—

—

59,157

$ 962,007

$ 537,190

30,947

$ 582,682

$ 266,297

28,338

286,992

243,850

—

—

—

$

$

$

59,285

$ 869,674

$ 510,147

$

—

—

—

—

—

—

—

—

-106-

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

DONEGAL GROUP INC.
By:

/s/ Kevin G. Burke
Kevin G. Burke, President and Chief Executive
Officer

Date: March 5, 2021

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons

on behalf of the Registrant in the capacities and on the dates indicated.

Title

President, Chief Executive Officer and a Director

(principal executive officer)

Date

March 5, 2021

Executive Vice President and Chief Financial Officer

March 5, 2021

(principal financial and accounting officer)

Signature

/s/ Kevin G. Burke

Kevin G. Burke

/s/ Jeffrey D. Miller

Jeffrey D. Miller

/s/ Scott A. Berlucchi

Scott A. Berlucchi

/s/ Dennis J. Bixenman

Dennis J. Bixenman

/s/ Jack L. Hess

Jack L. Hess

/s/ Barry C. Huber

Barry C. Huber

/s/ David C. King

David C. King

/s/ Kevin M. Kraft, Sr.

Kevin M. Kraft, Sr.

/s/ Jon M. Mahan

Jon M. Mahan

Director

Director

Director

Director

Director

Director

Director

/s/ S. Trezevant Moore, Jr.

Director

S. Trezevant Moore, Jr.

/s/ Annette B. Szady

Annette B. Szady

Director

/s/ Richard D. Wampler, II

Director

Richard D. Wampler, II

-107-

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

March 5, 2021

[THIS PAGE INTENTIONALLY LEFT BLANK]

Corporate Information

ANNUAL MEETING
April 15, 2021 at 10:00 a.m.  
   Virtual meeting via online webcast at: 
www.virtualshareholdermeeting.com/
DGICA2021

CORPORATE OFFICES
1195 River Road 
P.O. Box 302 
Marietta, Pennsylvania 17547-0302 
(800) 877-0600 
E-mail Address:  investors@donegalgroup.com 
Donegal Web Site:  www.donegalgroup.com

BOARD OF DIRECTORS
Kevin G. Burke 

Chairman of the Board  
  and a Director
Director
Scott A. Berlucchi 
Director
Dennis J. Bixenman 
Director
Barry C. Huber 
Director
Jack L. Hess 
Director
David C. King 
Director
Kevin M. Kraft, Sr. 
Jon M. Mahan 
Director
S. Trezevant Moore, Jr.  Director
Annette B. Szady 
Director
Richard D. Wampler, II  Director

TRANSFER AGENT
Computershare Trust Company, N.A. 
P.O. Box 505000 
Louisville, Kentucky 40233  
(800) 317-4445 
Web Site:  www.computershare.com 
Hearing Impaired:  TDD:  800-952-9245

DIVIDEND REINVESTMENT  
AND STOCK PURCHASE PLAN
We offer a dividend reinvestment and stock  
purchase plan through our transfer agent.  
For information contact: 
  Donegal Group Inc.  
  Dividend Reinvestment and  
    Stock Purchase Plan 
  Computershare Trust Company, N.A. 
  P.O. Box 505000 
  Louisville, Kentucky 40233

STOCKHOLDERS
The following represent the number  
of our common stockholders of record  
as of December 31, 2020:

  Class A common stock 
  Class B common stock 

1,640 
142

OFFICERS 
Kevin G. Burke  

Jeffrey D. Miller 

Kristi S. Altshuler 

Jeffrey A. Jacobsen 
Richard G. Kelley 
Robert R. Long, Jr. 

President and  
  Chief Executive Officer
Executive Vice President and  
  Chief Financial Officer
Senior Vice President and
  Chief Analytics Officer 
Senior Vice President 
William A. Folmar 
Francis J. Haefner, Jr.  Senior Vice President 
Senior Vice President 
Jeffery T. Hay 
Senior Vice President and
Christina M. Hoffman 
  Chief Risk Officer
Senior Vice President
Senior Vice President
Senior Vice President and
  General Counsel 
Senior Vice President and 
  Chief Information Officer
Senior Vice President and  
  Chief Investment Officer
Senior Vice President and  
  Treasurer
Vice President 
Vice President and  
  Controller
Vice President and  
  Assistant Treasurer 
Vice President and  
  Secretary
Assistant Secretary 

David B. Bawel 
Jason M. Crumbling 

V. Anthony Viozzi      

Daniel J. Wagner 

Michelle M. Post 

Sheri O. Smith 

Sanjay Pandey 

Karen L. Groff 

 
 
 
 
 
 
 
 
 
 
 
 
1195 River Road, P.PP O. Box 302
Marietta, PA 17547-0302
(800) 877-0600

www.donegalgroup.com