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Donegal Group Inc.

dgica · NASDAQ Financial Services
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Sector Financial Services
Industry Insurance - Property & Casualty
Employees 410
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FY2019 Annual Report · Donegal Group Inc.
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2019  
ANNUAL  
REPORT

Making a difference.

Company 
Overview

Donegal Group Inc. is an insurance holding 
company that offers property and casualty  
insurance through its wholly owned insurance 
subsidiaries. Our Class A common stock and 
Class B common stock trade on the NASDAQ 
Global Select Market under the symbols  
DGICA and DGICB, respectively. 

Our insurance subsidiaries and Donegal  
Mutual Insurance Company have interrelated  
operations and conduct business together as 
the Donegal Insurance Group. The Donegal 
Insurance Group, which is rated A (Excellent)  
by A.M. Best Company, offers commercial  
and personal insurance products through  
a network of independent insurance  
agencies in 24 states.

We are focused on several primary strategies, 
including growing profitably in commercial  
lines, improving our financial performance,  
leveraging technology to transform our  
business, strategically modernizing our  
business in order to achieve operational  
excellence and competing effectively to  
enhance our market position.

Together.

Financial  
Highlights

YEAR ENDED DECEMBER 31,  

2019

2018

2017

2016

2015

INCOME STATEMENT DATA

Premiums earned

Investment income, net

Investment gains (losses)

Total revenues

 $ 756,078,400  $ 741,290,873  $ 702,514,755  $ 656,204,797  $ 605,640,728

 29,514,955 

 26,907,656 

 23,527,304 

 22,632,730 

 20,949,698 

 21,984,617

 (4,801,509)

 5,705,255 

2,525,575

 1,934,424 

 812,451,471 

 771,828,320 

 739,026,537 

688,423,020

 636,387,263 

Income (loss) before income tax expense (benefit) 

 57,081,030

 (48,236,849)

 12,114,462 

41,328,407

 27,592,268 

Income tax expense (benefit)

 9,929,286

 (15,476,509)

 4,998,362 

10,527,270

 6,602,235 

Net income (loss)

 47,151,744

 (32,760,340)

 7,116,100 

30,801,137

 20,990,033 

Basic earnings (loss) per share - Class A 

Diluted earnings (loss) per share - Class A

Cash dividends per share - Class A

Basic earnings (loss) per share - Class B

Diluted earnings (loss) per share - Class B 

Cash dividends per share - Class B

 1.68

 1.67

 0.58 

 1.51

 1.51

 0.51 

 (1.18)

 (1.18)

 0.57 

 (1.09)

 (1.09)

 0.50 

 0.27 

 0.26 

 0.56 

 0.22 

 0.22 

 0.49 

 1.19 

 1.16 

 0.55 

 1.06 

 1.06 

0.48

 0.78 

 0.77 

 0.54 

 0.69 

 0.69 

0.47

BALANCE SHEET DA TA AT YEAR END

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

 $1,110,553,363   $1,030,798,566   $1,005,869,705 

 $ 945,519,655  $ 900,822,274

 1,923,161,131  1,832,078,267  1,737,919,778  1,623,131,037  1,537,834,415

 40,000,000 

 65,000,000 

 64,000,000 

 74,000,000 

 86,000,000 

 451,015,519 

 398,869,901 

 448,696,104 

 438,615,320 

 408,388,568 

 15.67 

 14.05 

 15.95 

 16.21

 15.66

TOTAL REVENUES
[ in millions ]

TOTAL ASSETS
[ in billions ]

STOCKHOLDERS’ EQUITY 
[ in millions ]

$ 825

$ 725

$ 625

$ 525

$ 2.00

$ 1.75

$ 1.50

$ 1.25

$ 450

$ 400

$ 350

$ 300

$ 425

  15 

16 

17 

18 

19

$ 1.00

  15 

16 

17 

18 

19

$ 250

  15 

16 

17 

18 

19

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Noteworthy 
Accomplishments

• 

•  

•  

•  

•  

•  

•  

• 

• 

Improved performance of all major lines of business within
both commercial and personal insurance segments.

Achieved continuing growth in our commercial lines of 
business, with 14.1% growth in annual net premiums earned
in that segment. 

Commenced development of new personal lines products 
with advanced rating models and pricing segmentation
for targeted deployment in 2021.

Increased overall loss reserve strength, with favorable net
development of reserves for claims occurring in prior years.

Benefitted from favorable performance of our consolidated 
2019 reinsurance program.

Expanded our enterprise analytics and product development
personnel and capabilities.

Continued to build and expand strong relationships 
with our independent agents.

Consolidated several insurance subsidiaries and two
regional offices.

Consummated the sale of Donegal Financial Services
Corporation in March 2019, using proceeds to repay debt 
and enhance surplus of insurance subsidiaries to 
support future growth.

•

Donegal Mutual legacy systems modernization project 
remains on schedule and on budget.

 
  
  
 
 
 
To Our 
Stockholders
Making a difference. Together.

The theme of this Annual Report highlights the benefits our insurance 
enterprise provides to our various stakeholders. We trace our roots to 
the formation of Donegal Mutual Insurance Company (“Donegal Mutual”) 
in 1889. Our insurance subsidiaries conduct their business together with 
Donegal Mutual, marketing their complementary products as the Donegal 
Insurance Group. We enjoy a venerable heritage of making a difference 
for insured individuals and businesses – restoring property damaged  
by multiple perils, defraying medical costs to promote recovery from  
accidental injuries and generally protecting policyholders against financial 
loss. At its essence, the product an insurance company sells is peace of 
mind. Policyholders know that they can count on their insurance coverage 
to protect their assets or livelihood should the unexpected occur. That 
confidence allows them to live and work without fear of adverse financial 
consequences that might result from a multitude of risks we all  
encounter in our daily lives and routines.

We have assembled a talented team of insurance professionals who, 
along with a network of knowledgeable independent insurance agents, 
are making a difference – together – every day for those we protect in  
communities throughout our operating regions. We refined our mission  

We are pleased to report to you that our  
efforts are indeed making a difference.

statement during 2019  
to read, “The Donegal  
Insurance Group will excel 
as a regional provider of insurance protection through our independent  
agents. We will deliver superior service and fulfill our commitment to  
customers to be there when it matters most.” This mission reflects our 
mutual insurance company heritage, which has yielded a culture  
that focuses on providing security for our policyholders, agents and  
employees, who in turn support and strengthen their local communities. 

An emphasis on responsive service is a vital differentiating factor for  
us in the competitive insurance marketplace, attracting quality insurance 
accounts that will generate favorable results and increase our financial 
strength, ultimately making a difference for you, our stockholders.  
We recognize that you expect to receive a return on your investment  
and, as we outlined to you in our letter last year, we implemented various 
strategic shifts and tactical actions with that specific objective in mind. 
Our team has been working diligently to execute on key strategies  
designed to improve our financial results and position Donegal Group  
for profitable future growth. 

We outline our progress on the execution of those key strategies  
on the pages that follow.

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11.5

PERCENT

BOOK VALUE 
PER SHARE 
GROWTH

14.1

PERCENT

COMMERCIAL 
LINES GROWTH

Improved Financial Performance
We were pleased that favorable operating 
results and investment gains during 2019 led to 
an 11.5 percent increase in book value per share
to $15.67 at December 31, 2019, compared 
to $14.05 at December 31, 2018. Our current 
dividend yield ranks highly among our public
insurance company peers, further contributing 
to a solid total return for our stockholders 
during the past year.

Net premiums earned increased 2.0 percent
in 2019. While that growth rate was lower than
we had targeted for the year, we continued to 
shift our business mix to a higher proportion of 
commercial business, where we believe we have 
greater opportunities to achieve profitable, 
sustainable long-term growth. 

Net premiums earned within our commercial
lines segment grew 14.1 percent in 2019, 
exceeding our expectations. Independent agents
serve as trusted insurance advisers for the vast
majority of commercial insurance customers 
throughout the regions we serve. Our strategic
emphasis on commercial lines growth therefore 
aligns well with our commitment to distributing
our products exclusively through independent
agents. Our commercial lines generated a 
statutory combined ratio of 95.0 percent for 
2019, comparing favorably to the 103.7 percent 
statutory combined ratio for 2018. We were 
generally pleased with the underwriting 
performance in our commercial lines segment, 
with the exception of lingering challenges in our 
commercial auto line of business. We attribute 
the favorable performance to fewer weather-
related losses and lower frequency of workers’ 
compensation losses, partially offset by 
commercial auto loss severity. While we were
pleased to see improvement in our commercial 
auto performance compared to 2018, we are 
implementing additional premium rate increases 
and carefully underwriting new and renewal 
risks to address the profitability challenges this
line of business has presented to us and our 
industry peers. Those challenges notwith-
standing, we are excited about our prospects
for profitable commercial lines growth.

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The commercial lines growth was partially offset
by an 8.1 percent decline in the net premiums 
earned within our personal lines segment. That 
decline reflected the impact of our exit from 
the personal lines markets in seven unprofitable 
states and lower new business writings than we 
projected, which were primarily due to pricing 
and underwriting actions we implemented in 
2018 to restore rate adequacy. 

We were pleased to see improved performance 
in our personal lines as a result of reducing 
exposures in areas prone to severe weather,
as well as earning additional premiums from 
rate increases and reinsurance efficiencies. The 
102.6 percent statutory combined ratio for our 
personal lines for 2019 demonstrates that, 
while the segment has not yet returned to our 
targeted level of profitability, we have made 
significant progress relative to the 114.4 percent 
statutory combined ratio for 2018. We are 
working to further stabilize our personal lines 
in 2020. We anticipate additional performance 
improvement as we pursue new business in 
favorable geographies and take prudent
steps to retain well-performing accounts.

Total revenues increased 5.3 percent for 
2019, reflecting growth in earned premiums 
we discussed above as well as net investment
gains and higher investment income. Net 
investment gains of $22.0 million included a 
$12.7 million gain on the March 2019 sale of 
Donegal Financial Services Corporation, mark-
ing our exit from the banking business, with the 
remainder of the gains primarily related to an 
increase in the market value of equity securities 
we held at December 31, 2019. These gains 
compared favorably to net investment losses 
of $4.8 million for 2018, which we primarily
attribute to the market-driven decrease in the
value of equity securities we held at December 
31, 2018. The premium growth and Donegal 
Financial Services Corporation sale proceeds
contributed to an increase in invested assets,
which resulted in higher investment income
for 2019 as compared to 2018.

 
 
 
 
 
 
 
 
 
5.3

PERCENT

TOTAL  
REVENUES

Net favorable reserve development for losses 
incurred in prior accident years totaled $12.9 
million for 2019, reducing the loss ratio by 1.7 
percentage points. Our insurance subsidiaries
experienced favorable development in their 
workers’ compensation loss reserves, partially 
offset by modest unfavorable development 
in their commercial automobile and commercial
multi-peril loss reserves. We were pleased to 
observe relative stability in loss reserves during 
2019 after significantly strengthening loss reserves 
over the course of 2018 in response to our 
recognition of rising bodily injury loss
severity trends.

Our insurance subsidiaries’ combined ratio for 
2019 was 99.5 percent, a significant improvement 
from the 2018 combined ratio of 110.1 percent. 
The improved underwriting results, net investment 
gains and higher investment income contributed 
to net income of $47.2 million, or $1.67 per 
diluted Class A share, for 2019, compared to a 
net loss of $32.8 million, or $1.18 per 
Class A share, for 2018. 
Enhanced Enterprise Analytics – 
Utilizing Data to Support Pricing 
and Underwriting Decisions 
We formally established an enterprise analytics 
function in early 2019, augmenting existing 
resources with experienced leadership and techni-
cal experts. It is our goal to further integrate data 
and analytics into strategy and decision-making
at all levels of our organization. Our enterprise 
analytics team is responsible for core functions of 
ratemaking, predictive analytics, data governance
and business intelligence. Embedded within those
functions is the development and expansion of 
critical elements such as risk-based pricing
segmentation, analytical innovation, predictive 
modeling solutions, formal data strategy devel-
opment, performance monitoring and creation 
of reporting mechanisms. This talented group is 
already making a significant difference in many 
areas, and we look forward to the benefits we will 
realize as we strategically modernize our business 
and expand our use of data analytics to further 
support business strategy and decisions.

Product Development – Building 
New and Enhanced Products to 
Meet Evolving Customer Needs 
We expanded our product development
teams for both commercial and personal lines, 
adding experienced insurance professionals
to accelerate the development of new and 
enhanced personal lines and commercial lines 
products. These teams, with substantial support
from the enterprise analytics team, are working 
on the modernization of commercial lines
products to ensure that we can continue to 
deliver solutions for the expanding needs of 
our commercial lines customers. They are also
designing and developing new personal
automobile and homeowner products that will 
incorporate state-of-the-art predictive modeling 
and pricing segmentation to leverage external 
data and enhance our ability to compete for 
profitable personal lines accounts. We expect 
to roll out these new personal lines products 
on a state-by-state basis in 2021.
Donegal Mutual Systems  
Modernization Project Update
Since the project began in October 2018, 
Donegal Mutual has made great strides toward
the ultimate replacement of its remaining legacy 
systems that support our combined insurance
operations. As we previously detailed, the proj-
ect includes implementation of a new Guidewire
policy administration system and integrated 
technology solutions that will enable enhanced 
data analytics and reporting capabilities.
Donegal Mutual recently implemented the first 
release of the new software, and we are now 
issuing workers’ compensation policies from 
the new system. The first release also included 
significant efforts related to the integration of 
multiple supporting applications with the new 
system. The project team’s focus has now shifted 
to the second release of the new software,which 
will include six additional lines of business as 
well as a number of additional reporting and 
back office processing enhancements when it
is scheduled for implementation in 2021. We 
have established defined milestones within this 
multi-year project, and we are pleased with 
the progress to date.

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5

 
 
 
 
 
 
 
 
 
More importantly, Mountain States’ results for 
2019 represented significant improvement over 
its 2018 results and reflected the combined
impact of re-underwriting efforts, operational 
efficiencies, reinsurance savings and favorable
development of prior-year loss reserves. We plan 
to begin including Mountain States’ premiums, 
losses and expenses in the pooling agreement
between Donegal Mutual and our Atlantic States 
Insurance Company subsidiary beginning with
policies effective in 2021.
Conclusion
Our three-year strategic plan emphasizes
several primary strategies, which include grow-
ing profitably in commercial lines, improving our 
financial performance, leveraging technology 
to transform our business, strategically modern-
izing our business in order to achieve operational 
excellence and competing effectively to 
enhance our market position.

We extend our appreciation to the entire 
team of dedicated insurance professionals, 
support staff and independent agents who are
committed to making a difference – together. 
It is truly a team effort. We are also sincerely
grateful for the dedication and support of our 
stockholders. We remain fully committed to the
successful execution of our business strategies
with the ultimate goal of enhancing the
value of your investment.

Kevin G. Burke 
PRESIDENT AND CHIEF EXECUTIVE OFFICER

Reinsurance Consolidation
Donegal Mutual and our insurance subsidiaries 
participated in a combined third-party reinsur-
ance program for 2019, resulting in substantial 
efficiencies compared to the multiple programs 
in place previously. In addition to the third-party 
reinsurance, Donegal Mutual provided underly-
ing property catastrophe reinsurance coverage
to each of our insurance subsidiaries to further 
protect against earnings volatility caused by
severe weather events. The new program 
performed well in 2019, with premium savings
exceeding additional losses our insurance 
subsidiaries retained. Donegal Mutual and our 
insurance subsidiaries renewed the reinsurance
program for 2020 with modest changes 
in structure and overall pricing.
Utilization of Donegal Financial  
Services Corporation Sale Proceeds
As we announced in March 2019, Donegal Mutual 
and Donegal Group consummated the sale of 
Donegal Financial Services Corporation, exiting 
the banking business it entered in 2000 to allow us 
to concentrate fully on our insurance operations. 
We utilized the proceeds from the sale to fund 
quarterly dividends to our stockholders, repay
outstanding debt of $25.0 million and contribute 
$17.0 million of surplus to our insurance subsid-
iaries to support future growth. Donegal Mutual 
will primarily utilize its share of the sale proceeds 
to fund its technology modernization project 
over the next few years.
Mountain States Insurance  
Group – Continuing Progress on 
This Future Growth Opportunity
We have endeavored to keep you informed 
about the progress Donegal Mutual has made 
in rehabilitating the operations of the Mountain
States Insurance Group (“Mountain States”), which 
Donegal Mutual acquired in May 2017 and which
represents an opportunity for additional future 
commercial growth for Donegal Group. Mountain
States is actively attracting new commercial 
lines accounts that are similar in nature to the 
commercial accounts Donegal Mutual and our 
insurance subsidiaries are currently serving.

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6

 
 
 
 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2019

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________________ to _________________

Commission file number 0-15341

DONEGAL GROUP INC.

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of
incorporation or organization)

1195 River Road, Marietta, Pennsylvania
(Address of principal executive offices)

23-2424711

(I.R.S. Employer
Identification No.)

17547
(Zip code)

Securities registered pursuant to Section 12(b) of the Act:

Registrant’s telephone number, including area code: (800) 877-0600

Title of Each Class

Trading Symbols

Name of Each Exchange on Which Registered

Class A Common Stock, $.01 par value

Class B Common Stock, $.01 par value

DGICA

DGICB

The NASDAQ Global Select Market

The NASDAQ Global Select Market

Securities registered pursuant to Section 12(g) of the Act: None.

Indicate by check mark whether the registrant is a well-known seasoned issuer as defined in Rule 405 of the Securities Act: Yes 

. No 

.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes 

. No 

.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such 
filing requirements for the past 90 days. Yes 

. No 

.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit 
such files). Yes 

. No 

.

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or 
an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth 
company” in Rule 12b-2 of the Act. (Check one):

Large accelerated filer 

Emerging growth company 

Accelerated filer 

Non-accelerated filer 

Smaller reporting company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 

. No 

.

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the 
common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently 
completed second fiscal quarter. $208,752,753.

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date: 23,277,039 shares of 
Class A common stock and 5,576,775 shares of Class B common stock outstanding on March 2, 2020.

The registrant incorporates by reference portions of the registrant’s definitive proxy statement relating to registrant’s annual meeting of 

stockholders to be held April 16, 2020 into Part III of this report.

Documents Incorporated by Reference

 
 
 
 
 
 
 
DONEGAL GROUP INC.
INDEX TO FORM 10-K REPORT

PART I

Item 1.

Business

Item 1A. Risk Factors

Item 1B. Unresolved Staff Comments

Item 2.

Item 3.

Properties

Legal Proceedings

Item 4. Mine Safety Disclosures

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

Item 6.

Selected Financial Data

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Item 9.

Financial Statements and Supplementary Data

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Item 9B. Other Information

PART III

Item 10. Directors, Executive Officers and Corporate Governance

Item 11. Executive Compensation

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13. Certain Relationships and Related Transactions, and Director Independence

Item 14.

Principal Accounting Fees and Services

PART IV  

Item 15. Exhibits, Financial Statement Schedules

Item 16.

Form 10-K Summary

Page

1

23

34

34

34

34

35

37

38
52

54

95

95

95

97

98

98

98

98

99

102

(i)

 
 
 
 
 
 
 
 
 
 
 
 
PART I

Item 1.     Business.

Introduction

Donegal Group Inc., or DGI, is an insurance holding company whose insurance subsidiaries offer personal and commercial 

lines of property and casualty insurance to businesses and individuals in 20 Mid-Atlantic, Midwestern, New England and 
Southern states. As used in this Form 10-K Report, the terms “we,” “us” and “our” refer to Donegal Group Inc. and its 
subsidiaries. Our Class A common stock and our Class B common stock trade on the NASDAQ Global Select Market under the 
symbols “DGICA” and “DGICB,” respectively.

Donegal Mutual Insurance Company, or Donegal Mutual, organized us as an insurance holding company on August 26, 

1986. At December 31, 2019, Donegal Mutual held approximately 43% of our outstanding Class A common stock and 
approximately 84% of our outstanding Class B common stock. Donegal Mutual’s ownership provides Donegal Mutual with 
approximately 71% of the combined voting power of our outstanding shares of Class A common stock and our outstanding 
shares of Class B common stock. Our insurance subsidiaries and Donegal Mutual have interrelated operations due to an 
intercompany pooling agreement and other intercompany agreements and transactions we describe in Note 3 of the Notes to 
Consolidated Financial Statements. While maintaining the separate corporate existence of each company, our insurance 
subsidiaries and Donegal Mutual conduct business together as the Donegal Insurance Group. As such, Donegal Mutual and our 
insurance subsidiaries share the same business philosophy, the same management, the same employees and the same facilities 
and offer the same types of insurance products. 

At December 31, 2019,  we had three segments: our investment function, our commercial lines of insurance and our 
personal lines of insurance. We set forth financial information about these segments in Note 19 of the Notes to Consolidated 
Financial Statements. The commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, 
commercial multi-peril and workers’ compensation policies. The personal lines products of our insurance subsidiaries consist 
primarily of homeowners and private passenger automobile policies. 

Our insurance subsidiaries and Donegal Mutual provide their policyholders with a selection of insurance products at 

competitive rates, while pursuing profitability by adhering to a strict underwriting discipline. Our insurance subsidiaries derive 
a substantial portion of their insurance business from smaller to mid-sized regional communities. We believe this focus 
provides our insurance subsidiaries with competitive advantages in terms of local market knowledge, marketing, underwriting, 
claims servicing and policyholder service. At the same time, we believe our insurance subsidiaries have cost advantages over 
many smaller regional insurers that result from economies of scale our insurance subsidiaries realize through centralized 
accounting, administrative, data processing, investment and other services.

We believe we have a substantial opportunity, as a well-capitalized regional insurance holding company with a solid 

business strategy, to grow profitably and compete effectively with larger national property and casualty insurers. Our 
downstream holding company structure, with Donegal Mutual holding approximately 71% of the combined voting power of 
our common stock, has proven its effectiveness and success over the 33 years of our existence. Over that time period, we have 
grown significantly in terms of revenue and financial strength, and the Donegal Insurance Group has developed an excellent 
reputation as a regional group of property and casualty insurers.

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we pursue 

opportunities to acquire other insurance companies to expand our business in a given region. Since 1995, we have completed 
six acquisitions of property and casualty insurance companies or began to participate in their business through Donegal 
Mutual’s entry into quota-share reinsurance agreements with them.

In July 2018, we consolidated the branch office operations of Peninsula into our home office operations to achieve 

economies of scale and enhance service levels for policyholders of Peninsula. We recorded a restructuring charge for employee 
termination costs associated with the Peninsula consolidation of approximately $1.9 million and paid approximately $1.5 
million of these costs in 2018. We paid approximately $260,000 of these costs in 2019 and had an accrual of approximately 
$130,000 remaining at December 31, 2019. We entered into a definitive purchase agreement for the sale of Peninsula’s branch 
office in 2018. The sale was completed in January 2019, and we received net proceeds of $1.2 million. We recorded an 
impairment charge of $1.1 million in other expenses in 2018 related to this real estate transaction and included the $1.2 million 
fair value of the real estate we held for sale in other assets at December 31, 2018. 

-1-

 
We and Donegal Mutual sold Donegal Financial Services Corporation (“DFSC”) to Northwest Bancshares, Inc. 

(“Northwest”) on March 8, 2019, resulting in proceeds valued at approximately $85.8 million in a combination of cash and 
Northwest common stock. Immediately prior to the closing of the merger, DFSC paid a dividend of approximately $29.2 
million to us and Donegal Mutual. As the owner of 48.2% of DFSC’s common stock, we received a dividend payment from 
DFSC of approximately $14.1 million and consideration from Northwest that included a combination of cash in the amount of 
$20.5 million and Northwest common stock with a fair value at the closing date of $20.9 million. We recorded a gain of $12.7 
million from the sale of DFSC in our results of operations during 2019. We sold the Northwest common stock that we received 
as part of the consideration during 2019. This transaction represented the culmination of a banking strategy that began with the 
formation of DFSC in 2000.

Effective December 1, 2019, our insurance subsidiaries Le Mars Insurance Company (“Le Mars”) and Sheboygan Falls 

Insurance Company (“Sheboygan Falls”) merged with and into Atlantic States (the “Mergers”).  As a result of the Mergers, the 
separate corporate existences of Le Mars and Sheboygan Falls ceased and Atlantic States continued as the surviving insurance 
company. Atlantic States will place the business of Le Mars and Sheboygan Falls, as their policies renew subsequent to the 
effective date of the Mergers, into the underwriting pool.

Available Information

You may obtain our Annual Reports on Form 10-K, including this Form 10-K Report, our quarterly reports on Form 10-Q, 
our current reports on Form 8-K, our proxy statement and our other filings pursuant to the Securities Exchange Act of 1934, or 
the Exchange Act, without charge by viewing our website at www.donegalgroup.com. You may also view our Code of Business 
Conduct and Ethics and the charters of the executive committee, the audit committee, the compensation committee and the 
nominating committee of our board of directors on our website. Upon request to our corporate secretary, we will also provide 
printed copies of any of these documents to you without charge. We have provided the address of our website solely for the 
information of investors. We do not intend the reference to our website address to be an active link or to otherwise incorporate 
the contents of our website into this Form 10-K Report. In addition to our website, the Securities and Exchange Commission 
(the “SEC”) maintains an Internet site at www.sec.gov that contains our reports, proxy and information statements and other 
information that we electronically file with, or furnish to, the SEC.

History and Organizational Structure

In the mid-1980’s, Donegal Mutual, as a mutual insurance company, recognized the desirability of developing additional 

sources of capital and surplus so it could remain competitive and have the surplus to expand its business and ensure its long-
term viability.  Accordingly, Donegal Mutual determined to implement a downstream holding company structure as one of its 
business strategies.  Thus, in 1986, Donegal Mutual formed us as a downstream holding company. After Donegal Mutual 
formed us, we in turn formed Atlantic States as our wholly owned property and casualty insurance company subsidiary. 

In connection with the formation of Atlantic States and the establishment of our downstream insurance holding company 

system, Donegal Mutual and Atlantic States entered into a proportional reinsurance agreement, or pooling agreement, that 
became effective October 1, 1986.  Under the pooling agreement, Donegal Mutual and Atlantic States pool substantially all of 
their respective premiums, losses and loss expenses to the reinsurance pool, and the reinsurance pool, acting through Donegal 
Mutual, then cedes a portion of the pooled business, currently 80%, to Atlantic States. Donegal Mutual and Atlantic States share 
the underwriting results in proportion to their respective participation in the underwriting pool. 

Since we established Atlantic States in 1986, Donegal Mutual and our insurance subsidiaries have conducted business 
together as the Donegal Insurance Group. As the Donegal Insurance Group, Donegal Mutual and our insurance subsidiaries 
share a combined business plan to enhance market penetration and underwriting profitability objectives. We believe Donegal 
Mutual’s majority interest in the combined voting power of our Class A common stock and of our Class B common stock 
fosters our ability to implement our business philosophies, enjoy management continuity, maintain superior employee relations 
and provide a stable environment within which we can grow our businesses.  

The products Donegal Mutual and our insurance subsidiaries offer are generally complementary, which permits the 
Donegal Insurance Group to offer a broad range of products in a given market and to expand the Donegal Insurance Group’s 
ability to service an entire personal lines or commercial lines account.  Distinctions within the products Donegal Mutual and 
our insurance subsidiaries offer generally relate to specific risk profiles within similar classes of business, such as preferred tier 
products versus standard tier products.  Donegal Mutual and we do not allocate all of the standard risk gradients to one 
company.  As a result, the underwriting profitability of the business the individual companies write directly will vary.  However, 
the underwriting pool homogenizes the risk characteristics of all business Donegal Mutual and Atlantic States write directly.  
We receive 80% of the results of the underwriting pool because Atlantic States has an 80% participation in the pool.  The 

-2-

 
business Atlantic States derives from the underwriting pool represents a significant percentage of our total consolidated 
revenues.  However, that percentage has gradually decreased over the past few years as we have acquired a number of other 
property and casualty insurance companies that do not participate in the underwriting pool. 

As the capital of Atlantic States and our other insurance subsidiaries has increased, the underwriting capacity of our 
insurance subsidiaries has increased proportionately.  The size of the underwriting pool has also increased substantially.  
Therefore, as we originally planned in the mid-1980s, Atlantic States has successfully raised the capital necessary to support the 
growth of its direct business as well as to accept increases in its allocation of business from the underwriting pool. The portion 
of the underwriting pool allocated to Atlantic States has increased from an initial allocation of 35% in 1986 to an 80% 
allocation since March 1, 2008.  We do not anticipate any further change in the pooling agreement between Atlantic States and 
Donegal Mutual, including any change in the percentage participation of Atlantic States in the underwriting pool.

In addition to Atlantic States, our insurance subsidiaries are Southern Insurance Company of Virginia, or Southern, The 
Peninsula Insurance Company and its wholly owned subsidiary, Peninsula Indemnity Company, or collectively, Peninsula, and 
Michigan Insurance Company, or MICO. In addition, Donegal Mutual has a 100% quota-share reinsurance agreement with 
Southern Mutual Insurance Company, or Southern Mutual, and Donegal Mutual places its assumed business from Southern 
Mutual into the underwriting pool. 

Donegal Mutual completed the merger of Mountain States Mutual Casualty Company, or Mountain States, with and into 

Donegal Mutual effective May 25, 2017. Donegal Mutual was the surviving company in the merger, and Mountain States’ 
insurance subsidiaries, Mountain States Indemnity Company and Mountain States Commercial Insurance Company, became 
insurance subsidiaries of Donegal Mutual upon completion of the merger. Upon completion of the merger, Donegal Mutual 
assumed all of the policy obligations of Mountain States and began to market its products together with its insurance 
subsidiaries as the Mountain States Insurance Group in four Southwestern states. Donegal Mutual currently plans to place the 
business of the Mountain States Insurance Group into the underwriting pool beginning with policies effective in 2021. As a 
result, our consolidated financial results will exclude the results of Donegal Mutual’s operations in those Southwestern states 
until Donegal Mutual places such business into the underwriting pool.

The following chart depicts our organizational structure, including all of our property and casualty insurance subsidiaries  

and affiliates:

Because of the different relative voting power of our Class A common stock and our Class B common stock, our public 

(1) 
stockholders hold approximately 29% of the combined voting power of our Class A common stock and our Class B common stock and 
Donegal Mutual holds approximately 71% of the combined voting power of our Class A common stock and our Class B common stock.

-3-

Relationship with Donegal Mutual

Donegal Mutual provides facilities, personnel and other services to us and our insurance subsidiaries. Donegal Mutual 
allocates certain related expenses to Atlantic States in relation to the relative participation of Donegal Mutual and Atlantic 
States in the underwriting pool they maintain. Our insurance subsidiaries other than Atlantic States reimburse Donegal Mutual 
for their respective personnel costs and bear their proportionate share of information services costs based on each subsidiaries’  
respective percentage of the total net premiums written of the Donegal Insurance Group. Charges for these services to Atlantic 
States and our other insurance subsidiaries totaled $134.1 million, $126.2 million and $125.0 million for 2019, 2018 and 2017, 
respectively.

Our insurance subsidiaries have various reinsurance arrangements with Donegal Mutual. These agreements include: 

• 

a catastrophe reinsurance agreement with Atlantic States, MICO, Peninsula and Southern pursuant to which Donegal 
Mutual provides coverage for losses related to any catastrophic occurrence over a set retention of $2.0 million for each  
participating insurance subsidiary, with a combined retention of $5.0 million for a catastrophe involving a combination 
of participating insurance subsidiaries, up to the amount Donegal Mutual and our insurance subsidiaries retain under 
catastrophe reinsurance agreements with unaffiliated reinsurers; and

• 

quota-share reinsurance agreements with MICO and Peninsula.

The purpose of the catastrophe reinsurance agreement is to lessen the effects of an accumulation of losses arising from one 

event to levels that are appropriate given each subsidiary’s size, underwriting profile and amount of surplus.

The purpose of the quota-share reinsurance agreement with Peninsula is to transfer to Donegal Mutual 100% of the 
premiums and losses related to the workers’ compensation product line of Peninsula in certain states, which provides the 
availability of an additional workers’ compensation tier for Donegal Mutual’s commercial accounts. Donegal Mutual places its 
assumed business from Peninsula into the underwriting pool.

The purpose of the quota-share reinsurance agreement with MICO is to transfer to Donegal Mutual 25% of the premiums 

and losses related to MICO’s business. Donegal Mutual places its assumed business from MICO into the underwriting pool.

We and Donegal Mutual have maintained a coordinating committee since our formation in 1986. The coordinating 
committee consists of two members of our board of directors, neither of whom is a member of Donegal Mutual’s board of 
directors, and two members of Donegal Mutual’s board of directors, neither of whom is a member of our board of directors. 
The purpose of the coordinating committee is to establish and maintain a process for an annual evaluation of the transactions 
between Donegal Mutual, our insurance subsidiaries and us. The coordinating committee considers the fairness of each 
intercompany transaction to Donegal Mutual and its policyholders and to us and our stockholders.

A new agreement or any change to a previously approved agreement must receive coordinating committee approval. The 

approval process for a new agreement between Donegal Mutual and us or one of our insurance subsidiaries or a change in such 
an agreement is as follows:

• 

• 

both of our members on the coordinating committee must determine that the new agreement or the change in an 
existing agreement is fair and equitable to us and in the best interests of our stockholders;

both of Donegal Mutual’s members on the coordinating committee must determine that the new agreement or the 
change in an existing agreement is fair and equitable to Donegal Mutual and in the best interests of its policyholders;

• 

our board of directors must approve the new agreement or the change in an existing agreement; and

•  Donegal Mutual’s board of directors must approve the new agreement or the change in an existing agreement.

The coordinating committee also meets annually to review each existing agreement between Donegal Mutual and us or our 

insurance subsidiaries, including all reinsurance agreements between Donegal Mutual and our insurance subsidiaries. The 
purpose of this annual review is to examine the results of the agreements over the past year and, in the case of reinsurance 
agreements, over several years and to determine if the results of the existing agreements remain fair and equitable to us and our 
-4-

 
stockholders and fair and equitable to Donegal Mutual and its policyholders or if Donegal Mutual and we should mutually 
agree to certain adjustments to the terms of the agreements. In the case of these reinsurance agreements, the annual adjustments 
typically relate to the reinsurance premiums, losses and reinstatement premiums. These agreements are ongoing in nature and 
will continue in effect throughout 2020 in the ordinary course of our business.

Our members on the coordinating committee, as of the date of this Form 10-K Report, are Robert S. Bolinger and Richard 
D. Wampler, II. Donegal Mutual’s members on the coordinating committee as of such date are Michael W. Brubaker and Cyril 
J. Greenya. We refer to our proxy statement for our annual meeting of stockholders to be held on April 16, 2020 for further 
information about the members of the coordinating committee. 

We believe our relationships with Donegal Mutual offer us and our insurance subsidiaries a number of competitive 

advantages, including the following:

• 

• 

• 

• 

• 

enabling our stable management, the consistent underwriting discipline of our insurance subsidiaries, external growth, 
long-term profitability and financial strength;

creating operational and expense synergies from the combination of resources and integrated operations of Donegal 
Mutual and our insurance subsidiaries;

producing more stable and uniform underwriting results for our insurance subsidiaries over extended periods of time 
than we could achieve without our relationship with Donegal Mutual;

providing opportunities for growth because of the ability of Donegal Mutual to affiliate and enter into reinsurance 
agreements with, or otherwise acquire control of, mutual insurance companies and place the business it assumes into 
the underwriting pool; and

providing Atlantic States with a significantly larger underwriting capacity because of the underwriting pool Donegal 
Mutual and Atlantic States have maintained since 1986.

In the first quarter of 2020, our board of directors and the board of directors of Donegal Mutual each undertook a review of 

the relationships between Donegal Mutual and DGI and determined that continuing the current relationships and the current 
corporate structure of Donegal Mutual and DGI is in the best interests of DGI and its various constituencies.

Business Strategy

Our strategy is designed to allow our insurance subsidiaries to achieve their longstanding goal of outperforming the United 

States property and casualty insurance industry in terms of profitability and service, thereby providing value to the 
policyholders of our insurance subsidiaries and, ultimately, providing value to our stockholders. The annual net premiums 
earned of our insurance subsidiaries have increased from $301.5 million in 2006 to $756.1 million in 2019, a compound annual 
growth rate of 7.3%. 

The combined ratio of our insurance subsidiaries and that of the United States property and casualty insurance industry as 
computed using United States generally accepted accounting principles, or GAAP, and statutory accounting principles, or SAP, 
for the years 2015 through 2019 are shown in the following table:

Our GAAP combined ratio

Our SAP combined ratio
Industry SAP combined ratio (1)

(1)  As reported (projected for 2019) by A.M. Best Company.

2019
99.5%

98.7

98.2

2018
110.1%

109.4

99.6

2017
103.0%

101.7

105.1

2016
98.1%

96.8

100.9

2015
99.0%

97.4

98.3

We and Donegal Mutual believe we can continue to expand our insurance operations over time through organic growth and 

acquisitions of, or affiliations with, other insurance companies. We and Donegal Mutual have enhanced the performance of 
companies we have acquired, while leveraging the acquired companies’ core strengths and local market knowledge to expand 
their operations. Our insurance subsidiaries and Donegal Mutual also seek to increase their premium base by making quality 
independent agency appointments, enhancing their competitive position within each agency, introducing new and enhanced 
insurance products and developing and maintaining automated systems to improve service, communications and efficiency.

-5-

A detailed review of our business strategies follows:

•  Achieving underwriting profitability.

Our insurance subsidiaries seek to achieve a combined ratio of less than 100%. We remain committed to achieving 

consistent underwriting profitability. Underwriting profitability is a fundamental component of our long-term financial strength 
because it allows our insurance subsidiaries to generate profits without relying exclusively on their investment income for 
profitability. Our insurance subsidiaries seek to enhance their underwriting results by:

• 

• 

carefully selecting the product lines they underwrite;

carefully selecting the individual risks they underwrite;

•  minimizing their individual exposure to catastrophe-prone areas; and

• 

evaluating their claims history on a regular basis to ensure the adequacy of their underwriting guidelines and 
product pricing.

Our insurance subsidiaries have no material exposures to asbestos or environmental liabilities. Our insurance subsidiaries 

seek to provide more than one policy to a given personal lines or commercial lines customer because this “account selling” 
strategy diversifies their risk and has historically improved their underwriting results. Our insurance subsidiaries also use 
reinsurance to manage their exposure and limit their maximum net loss from large single risks or risks in concentrated areas. 

•  Pursuing profitable growth by organic expansion within the traditional operating territories of our insurance 

subsidiaries through developing and maintaining quality agency representation.

Continued expansion of our insurance subsidiaries within their existing markets will be a key source of their continued 
premium growth, and maintaining an effective and growing network of independent agencies is integral to this expansion. Our 
insurance subsidiaries seek to be among the top three insurers within each of the independent agencies for the lines of business 
our insurance subsidiaries write by providing a consistent, competitive and stable market for their products. We believe that the 
consistency of the product offerings of our insurance subsidiaries enables our insurance subsidiaries to compete effectively for 
independent agents with other insurers whose product offerings may fluctuate based on industry conditions. Our insurance 
subsidiaries offer a competitive compensation program to their independent agents that rewards them for producing profitable 
growth for our insurance subsidiaries. Our insurance subsidiaries provide their independent agents with ongoing support to 
enable them to better attract and service customers, including:

• 

• 

fully automated underwriting and policy issuance systems for commercial and personal lines of insurance;

training programs;

•  marketing support;

• 

• 

availability of a service center that provides comprehensive service for our policyholders; and

field visitations by marketing and underwriting personnel and senior management of our insurance subsidiaries.

Our insurance subsidiaries appoint independent agencies with a strong underwriting and growth track record. We believe 

that our insurance subsidiaries, by carefully selecting, motivating and supporting their independent agencies, will drive 
continued long-term growth.

•  Acquiring property and casualty insurance companies to augment the organic growth of our insurance subsidiaries.

We have been an effective consolidator of smaller “main street” property and casualty insurance companies, and we expect 

to continue to acquire other insurance companies to expand our business in a given region over time. 

-6-

Since 1995, we have completed six acquisitions of property and casualty insurance companies or participated in their 
business through Donegal Mutual’s entry into quota-share reinsurance agreements with them. We intend to continue our growth 
by pursuing affiliations and acquisitions that meet our criteria. Our primary criteria are:

• 

• 

• 

• 

location in regions where our insurance subsidiaries are currently conducting business or that offer an attractive 
opportunity to conduct profitable business;

a mix of business similar to the mix of business of our insurance subsidiaries;

annual premium volume between $50.0 million to $100.0 million; and

fair and reasonable transaction terms.

We believe that our relationship with Donegal Mutual assists us in pursuing affiliations with, and subsequent acquisitions 

of, mutual insurance companies because, through Donegal Mutual, we understand the concerns and issues that mutual 
insurance companies face. In particular, Donegal Mutual has had success affiliating with underperforming mutual insurance 
companies, and we have either acquired them following their conversion to a stock company or benefited from their 
underwriting results as a result of Donegal Mutual’s entry into a 100% quota-share reinsurance agreement with them and 
placement of that assumed business into the pooling agreement. We have utilized our strengths and financial position to 
improve the operations of those underperforming insurance companies. We evaluate a number of areas for operational synergies 
when considering acquisitions, including product underwriting, expenses, the cost of reinsurance and technology.

We and Donegal Mutual have the ability to employ a number of acquisition and affiliation methods. Our prior acquisitions 

and affiliations have taken one of the following forms:

• 

• 

• 

purchase of all of the outstanding stock of a stock insurance company;

purchase of a book of business;

quota-share reinsurance transaction; 

•  merger of a mutual company into Donegal Mutual; or

• 

two-step acquisition of a mutual insurance company in which:

• 

• 

as the first step, Donegal Mutual purchases a surplus note from the mutual insurance company, Donegal 
Mutual enters into a services agreement with the mutual insurance company and Donegal Mutual’s 
designees become a majority of the members of the board of directors of the mutual insurance company; 
and

as the second step, the mutual insurance company enters into a quota-share reinsurance agreement with 
Donegal Mutual or demutualizes, or converts, into a stock insurance company. Upon the demutualization 
or conversion, we purchase the surplus note from Donegal Mutual and exchange it for all of the stock of 
the stock insurance company resulting from the demutualization or conversion.

We believe that our ability to make direct acquisitions of stock insurance companies and to make indirect acquisitions of 

mutual insurance companies through a sponsored conversion or a quota-share reinsurance agreement provides us with 
flexibility that is a competitive advantage in making acquisitions. We also believe our historic record demonstrates our ability to 
acquire control of an underperforming insurance company, re-underwrite its book of business, reduce its cost structure and 
return it to sustained profitability.

While Donegal Mutual and we generally engage in preliminary discussions with potential direct or indirect acquisition 
candidates from time to time, neither Donegal Mutual nor we make any public disclosure regarding a proposed acquisition until 
Donegal Mutual or we have entered into a definitive acquisition agreement.

-7-

The following table highlights our and Donegal Mutual’s history of insurance company acquisitions and affiliations since 

1988:

Company Name

Southern Mutual Insurance

Company and now Southern
Insurance Company of Virginia

Pioneer Mutual Insurance 

Company and then Pioneer 
Insurance Company (1)(2)

State of Domicile
Virginia

Year Control
Acquired
1984

Ohio

1992

Delaware Mutual Insurance 

Delaware

1993

Company and then Delaware 
Atlantic Insurance Company (1)(2)

New York

1995

Pioneer Mutual Insurance 

Company and then Pioneer 
Insurance Company (1)(2)

Southern Heritage Insurance 

Company (2)

Method of Acquisition/Affiliation
Surplus note investment by Donegal Mutual in 1984;
demutualization in 1988; acquisition of stock by us in
1988.

Surplus note investment by Donegal Mutual in 1992;
demutualization in 1993; acquisition of stock by us in
1997.

Surplus note investment by Donegal Mutual in 1993;
demutualization in 1994; acquisition of stock by us in
1995.

Surplus note investment by Donegal Mutual in 1995;
demutualization in 1998; acquisition of stock by us in
2001.

Georgia

1998

Purchase of stock by us in 1998.

Le Mars Mutual Insurance 

Company of Iowa and then Le 
Mars Insurance Company (1)(2)

Iowa

Peninsula Insurance Group

Sheboygan Falls Mutual Insurance 
Company and then Sheboygan 
Falls Insurance Company (1)(2)

Maryland

Wisconsin

Southern Mutual Insurance 

Company (3)

Georgia

Michigan Insurance Company

Michigan

2002

2004

2007

2009

2010

Surplus note investment by Donegal Mutual in 2002;
demutualization in 2004; acquisition of stock by us in
2004.

Purchase of stock by us in 2004.

Contribution note investment by Donegal Mutual in
2007; demutualization in 2008; acquisition of stock
by us in 2008.

Surplus note investment by Donegal Mutual and
quota-share reinsurance in 2009.

Purchase of stock by us and surplus note investment
by Donegal Mutual in 2010.

Mountain States Mutual Casualty 

Company(4)

New Mexico

2017

Merger with and into Donegal Mutual in 2017

(1)  Each of these acquisitions initially took the form of an affiliation with Donegal Mutual. Donegal Mutual provided surplus note 

financing to the insurance company, and, in connection with that financing, sufficient designees of Donegal Mutual were appointed 
so as to constitute a majority of the members of the board of directors of the insurance company. Donegal Mutual and the insurance 
company simultaneously entered into a services agreement whereby Donegal Mutual provided services to improve the operations of 
the insurance company. Once the insurance company’s results of operations improved to the satisfaction of Donegal Mutual, 
Donegal Mutual sponsored the demutualization of the insurance company. Upon the consummation of the demutualization, 
Donegal Mutual converted the surplus note to capital stock of the newly demutualized insurance company. We then purchased all of 
the capital stock of the insurance company from Donegal Mutual and made an additional capital contribution in cash to provide 
adequate surplus to support the insurance company’s planned premium growth. 

(2)  To reduce administrative and compliance costs and expenses, these subsidiaries subsequently merged into one of our existing 

insurance subsidiaries.

(3)  Control acquired by Donegal Mutual.
(4)  Donegal Mutual completed the merger of Mountain States with and into Donegal Mutual effective May 25, 2017. Donegal Mutual 
was the surviving company in the merger, and Mountain States’ insurance subsidiaries, Mountain States Indemnity Company and 
Mountain States Commercial Insurance Company, became insurance subsidiaries of Donegal Mutual upon completion of the 
merger. Upon completion of the merger, Donegal Mutual assumed all of the policy obligations of Mountain States and began to 
market its products together with its insurance subsidiaries as the Mountain States Insurance Group in four Southwestern states. 
Donegal Mutual currently plans to place the business of the Mountain States Insurance Group into the underwriting pool beginning 
with policies effective in 2021. As a result, our consolidated financial results will exclude the results of Donegal Mutual’s 
operations in those Southwestern states until Donegal Mutual places such business into the underwriting pool.

-8-

•  Providing responsive and friendly customer and agent service to enable our insurance subsidiaries to attract new 

policyholders and retain existing policyholders.

We believe that excellent policyholder service is important in attracting new policyholders and retaining existing 

policyholders. Our insurance subsidiaries work closely with their independent agents to provide a consistently responsive level 
of claims service, underwriting and customer support. Our insurance subsidiaries seek to respond expeditiously and effectively 
to address customer and independent agent inquiries in a number of ways, including:

• 

• 

• 

• 

availability of a customer call center, secure website and mobile application for claims reporting;

availability of a secure website and mobile application for access to policy information and documents, payment 
processing and other features;

timely replies to information requests and policy submissions; and

prompt responses to, and processing of, claims.

Our insurance subsidiaries periodically conduct policyholder surveys to evaluate the effectiveness of their service to 
policyholders. The management of our insurance subsidiaries meets on a regular basis with the personnel of the independent 
insurance agents our insurance subsidiaries appoint to seek service improvement recommendations, react to service issues and 
better understand local market conditions.

•  Maintaining premium rate adequacy to enhance the underwriting results of our insurance subsidiaries, while 

maintaining their existing book of business and preserving their ability to write new business.

Our insurance subsidiaries maintain discipline in their pricing by effecting rate increases to sustain or improve their 
underwriting results without unduly affecting their customer retention. In addition to appropriate pricing, our insurance 
subsidiaries seek to ensure that their premium rates are adequate relative to the amount of risk they insure. Our insurance 
subsidiaries review loss trends on a regular basis to identify changes in the frequency and severity of their claims and to assess 
the adequacy of their rates and underwriting standards. Our insurance subsidiaries also carefully monitor and audit the 
information they use to price their policies for the purpose of enabling them to receive an adequate level of premiums for the 
risk they assume. For example, our insurance subsidiaries audit the payroll data of their workers’ compensation customers to 
verify that the assumptions used to price a particular policy were accurate. By implementing appropriate rate increases and 
understanding the risks our insurance subsidiaries agree to insure, our insurance subsidiaries seek to achieve consistent 
underwriting profitability.

•  Focusing on expense controls and utilization of technology to increase the operating efficiency of our insurance 

subsidiaries.

Our insurance subsidiaries maintain stringent expense controls under direct supervision of their senior management. We 
centralize the processing and administrative activities of our insurance subsidiaries to realize operating synergies and better 
expense control. Our insurance subsidiaries utilize technology to automate much of their underwriting and to facilitate agency 
and policyholder communications on an efficient, timely and cost-effective basis. Our insurance subsidiaries have increased 
their annual premium per employee, a measure of efficiency that our insurance subsidiaries use to evaluate their operations, 
from approximately $470,000 in 1999 to approximately $1.1 million in 2019.

Donegal Mutual and our insurance subsidiaries strive to maintain technology comparable to that of their larger competitors. 
“Ease of doing business” is an increasingly important component of an insurer’s value to an independent agency. Our insurance 
subsidiaries provide fully automated underwriting and policy issuance systems that substantially ease data entry and facilitate 
the quoting and issuance of policies for the independent agents of our insurance subsidiaries. As a result, applications of the 
independent agents for our insurance subsidiaries can result in policy issuance without further re-entry of information. These 
systems also interface with the policy management systems of the independent agents of our insurance subsidiaries.

•  Maintaining a conservative investment approach.

Return on invested assets is an important element of the financial results of our insurance subsidiaries. The investment 

strategy of our insurance subsidiaries is to generate an appropriate amount of after-tax income on invested assets while 
minimizing credit risk through investments in high-quality securities. As a result, our insurance subsidiaries seek to invest a 
high percentage of their assets in diversified, highly rated and marketable fixed-maturity instruments. The fixed-maturity 

-9-

portfolios of our insurance subsidiaries consist of both taxable and tax-exempt securities. Our insurance subsidiaries maintain a 
portion of their portfolios in short-term securities to provide liquidity for the payment of claims and operation of their 
respective businesses. Our insurance subsidiaries maintain a small percentage (5.0% at December 31, 2019) of their portfolios 
in equity securities. 

Competition

The property and casualty insurance industry is highly competitive on the basis of both price and service. Numerous 

companies compete for business in the geographic areas where our insurance subsidiaries operate. Many of these other 
insurance companies are substantially larger and have greater financial resources than those of our insurance subsidiaries. In 
addition, because our insurance subsidiaries and Donegal Mutual market their respective insurance products exclusively 
through independent insurance agencies, most of which represent more than one insurance company, our insurance subsidiaries 
face competition within agencies, as well as competition to retain qualified independent agents.

Products and Underwriting

We report the results of our insurance operations in two segments: commercial lines of insurance and personal lines of 
insurance. The commercial lines our insurance subsidiaries write consist primarily of commercial automobile, commercial 
multi-peril and workers’ compensation insurance. The personal lines our insurance subsidiaries write consist primarily of 
private passenger automobile and homeowners insurance. We describe these lines of insurance in greater detail below:

Commercial

•  Commercial automobile — policies that provide protection against liability for bodily injury and property damage 

arising from automobile accidents and protection against loss from damage to automobiles owned by the insured.

•  Commercial multi-peril — policies that provide protection to businesses against many perils, usually combining 

liability and physical damage coverages.

•  Workers’ compensation — policies employers purchase to provide benefits to employees for injuries sustained during 

employment. The workers’ compensation laws of each state determine the extent of the coverage we provide.

Personal

• 

Private passenger automobile — policies that provide protection against liability for bodily injury and property 
damage arising from automobile accidents and protection against loss from damage to automobiles owned by the 
insured.

•  Homeowners — policies that provide coverage for damage to residences and their contents from a broad range of 
perils, including fire, lightning, windstorm and theft. These policies also cover liability of the insured arising from 
injury to other persons or their property while on the insured’s property and under other specified conditions.

-10-

     
In recent years, we have taken actions to shift our business mix to a higher proportion of commercial business, where we 
believe we have greater opportunities to achieve profitable, sustainable long-term growth. The following table sets forth the net 
premiums written of our insurance subsidiaries by line of insurance for the periods indicated:

(dollars in thousands)

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Year Ended December 31,

2019

2018

2017

Amount

%

Amount

%

Amount

%

$ 122,142

16.2% $ 108,123

14.5% $

99,333

13.6%

113,684

138,750

30,303

404,879

210,507

117,118

20,097

15.1

18.5

4.0

53.8

28.0

15.5

2.7

109,022

117,509

15,241

349,895

249,275

123,782

21,064

14.7

15.8

2.0

47.0

33.5

16.6

2.9

109,884

110,313

9,586

329,116

255,297

125,054

19,672

15.1

15.1

1.3

45.1

35.0

17.2

2.7

Total personal lines
Total business

347,722
$ 752,601

394,121
46.2
100.0% $ 744,016

53.0

400,023
100.0% $ 729,139

54.9
100.0%

The commercial lines and personal lines underwriting departments of our insurance subsidiaries evaluate and select those 
risks that they believe will enable our insurance subsidiaries to achieve an underwriting profit. The underwriting departments 
have significant interaction with the independent agents regarding the underwriting philosophy and the underwriting guidelines 
of our insurance subsidiaries. Our underwriting personnel also assist in the development of quality products at competitive 
prices to promote growth and profitability.

We formally established an enterprise analytics function in early 2019. Our enterprise analytics team is responsible for core 

functions of ratemaking, predictive analytics, data governance and business intelligence. Those responsibilities include the 
development and expansion of risk-based pricing segmentation, analytical innovation, predictive modeling solutions, formal 
data strategies, performance monitoring and enhanced reporting mechanisms.

In order to achieve underwriting profitability on a consistent basis, our insurance subsidiaries:

• 

• 

• 

assess and select primarily standard and preferred risks;

adhere to disciplined underwriting guidelines; and

utilize various types of risk management and loss control services.

Our insurance subsidiaries also review their existing policies and accounts to determine whether those risks continue to 

meet their underwriting guidelines. If a given policy or account no longer meets those underwriting guidelines, our insurance 
subsidiaries will take appropriate action regarding that policy or account, including raising premium rates or non-renewing the 
policy to the extent applicable law permits.

As part of the effort of our insurance subsidiaries to maintain acceptable underwriting results, they conduct annual reviews 

of agencies that have failed to meet their underwriting profitability criteria. The review process includes an analysis of the 
underwriting and re-underwriting practices of the agency, the completeness and accuracy of the applications the agency 
submits, the adequacy of the training of the agency’s staff and the agency’s record of adherence to the underwriting guidelines 
and service standards of our insurance subsidiaries. Based on the results of this review process, the marketing and underwriting 
personnel of our insurance subsidiaries develop, together with the agency, a plan to improve its underwriting profitability. Our 
insurance subsidiaries monitor the agency’s compliance with the plan and take other measures as required in the judgment of 
our insurance subsidiaries, including the termination to the extent applicable law permits of agencies that are unable to achieve 
acceptable underwriting profitability.

-11-

 
 
 
 
 
 
 
 
 
 
 
 
 
Distribution

Our insurance subsidiaries market their products primarily in the Mid-Atlantic, Midwestern, New England and Southern 
regions through approximately 2,400 independent insurance agencies. At December 31, 2019, the Donegal Insurance Group 
actively wrote business in 20 states (Alabama, Delaware, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Michigan, 
Nebraska, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Vermont, Virginia, 
and Wisconsin). Donegal Mutual and its subsidiaries also write business in four Southwestern states (Colorado, New Mexico, 
Texas and Utah). Donegal Mutual currently excludes the business written in these four states from the pooling agreement 
between Donegal Mutual and Atlantic States. As a result, this business has no impact on our results of operations. We believe 
the relationships of our insurance subsidiaries with their independent agents are valuable in identifying, obtaining and retaining 
profitable business. Our insurance subsidiaries maintain a stringent agency selection procedure that emphasizes appointing 
agencies with proven marketing strategies for the development of profitable business, and our insurance subsidiaries only 
appoint agencies with a strong underwriting history and potential growth capabilities. Our insurance subsidiaries also regularly 
evaluate the independent agencies that represent them based on their profitability and performance in relation to the objectives 
of our insurance subsidiaries. Our insurance subsidiaries seek to be among the top three insurers within each of their agencies 
for the lines of business our insurance subsidiaries write.

The following table sets forth the percentage of direct premiums our insurance subsidiaries write, including 80% of the 

direct premiums Donegal Mutual and Atlantic States include in the underwriting pool, in each of the states where they 
conducted a significant portion of their business in 2019:

Pennsylvania

Michigan

Maryland

Georgia

Virginia

Delaware

Wisconsin

Ohio

Tennessee

Iowa

Other

Total

35.3%

15.8

9.3

8.0

7.6

6.2

3.3

3.1

2.2

2.2

7.0

100.0%

Our insurance subsidiaries employ a number of policies and procedures that we believe enable them to attract, retain and 

motivate their independent agents. We believe that the consistency of the product offerings of our insurance subsidiaries 
enables our insurance subsidiaries to compete effectively for independent agents with other insurers whose product offerings 
may fluctuate based upon industry conditions. Our insurance subsidiaries have a competitive profit-sharing plan for their 
independent agents, consistent with applicable state laws and regulations, under which the independent agents may earn 
additional commissions based upon the volume of premiums produced and the profitability of the business our insurance 
subsidiaries receive from that agency. 

Our insurance subsidiaries encourage their independent agents to focus on “account selling,” or serving all of a particular 
insured’s property and casualty insurance needs, which our insurance subsidiaries believe generally results in more favorable 
loss experience than covering a single risk for an individual insured.

Technology

Donegal Mutual owns the technology systems our insurance subsidiaries use. The technology systems consist primarily of 

an integrated central processing computer system, a series of server-based computer networks and various communication 
systems that allow the home office and branch offices of Donegal Mutual and our insurance subsidiaries to utilize the same 
systems for the processing of business. Donegal Mutual maintains backup facilities and systems at the office of one of our 
insurance subsidiaries and tests these backup facilities and systems on a regular basis. Our insurance subsidiaries bear their 
proportionate share of information services expenses based on their respective percentage of the total net premiums written of 
the Donegal Insurance Group during the preceding calendar year.

-12-

The business strategy of our insurance subsidiaries depends on the use, development and implementation of integrated 
technology systems. These systems enable our insurance subsidiaries to provide quality service to agents and policyholders by 
processing business in a timely and efficient manner, communicating and sharing data with agents, providing a variety of 
methods for the payment of premiums and allowing for the accumulation and analysis of information for the management of 
our insurance subsidiaries.

We believe the availability and use of these technology systems has resulted in improved service to agents and 

policyholders, increased efficiencies in processing the business of our insurance subsidiaries and lower operating costs. Key 
components of these integrated technology systems are the agency interface system, the automated underwriting and policy 
issuance systems, a claims processing system and an imaging system. The agency interface system provides our insurance 
subsidiaries with a high level of data sharing both to and from agents’ systems and also provides agents with an integrated 
means of processing new business. The automated underwriting and policy issuance systems provide agents with the ability to 
generate underwritten quotes and automatically issue policies that meet the underwriting guidelines of our insurance 
subsidiaries with limited or no intervention by their personnel. The claims processing system allows our insurance subsidiaries 
to process claims efficiently and in an automated environment. The imaging system eliminates the need to handle paper files, 
while providing greater access to the same information by a variety of personnel. We believe our agency-facing technology 
systems compare favorably to those of many national property and casualty insurance carriers in terms of quality and service 
levels. In 2018, Donegal Mutual initiated a multi-year systems modernization project that will facilitate the replacement of its 
remaining legacy systems, streamline our business processes and workflows and enhance our data analytics and modeling 
capabilities. In February 2020, Donegal Mutual implemented the first release of new systems related to the project, and our 
insurance subsidiaries will issue workers’ compensation policies from the new systems beginning with new policies effective in 
May 2020 and renewal policies effective in June 2020. Over the next several years, Donegal Mutual expects to implement new 
systems for the remaining lines of business Donegal Mutual and our insurance subsidiaries offer currently.

Claims

The management of claims is a critical component of the philosophy of our insurance subsidiaries to achieve underwriting 

profitability on a consistent basis and is fundamental to the successful operations of our insurance subsidiaries and their 
dedication to excellent service. Our senior claims management oversees the claims processing units of each of our insurance 
subsidiaries to assure consistency in the claims settlement process. The field office staff of our insurance subsidiaries receives 
support from home office technical, litigation, material damage, subrogation and medical audit personnel.

The claims departments of our insurance subsidiaries rigorously manage claims to assure that they settle legitimate claims 

quickly and fairly and that they identify questionable claims for defense. In the majority of cases, the personnel of our 
insurance subsidiaries, who have significant experience in the property and casualty insurance industry and know the service 
philosophy of our insurance subsidiaries, adjust claims. Our insurance subsidiaries provide various means of claims reporting 
on a 24-hours a day, seven-days a week basis, including toll-free numbers and electronic reporting through our website and 
mobile application. Our insurance subsidiaries strive to respond to notifications of claims promptly, generally within the day 
reported. Our insurance subsidiaries believe that, by responding promptly to claims, they provide quality customer service and 
minimize the ultimate cost of the claims. Our insurance subsidiaries engage independent adjusters as needed to handle claims in 
areas in which the volume of claims is not sufficient to justify the hiring of internal claims adjusters by our insurance 
subsidiaries. Our insurance subsidiaries also employ private adjusters and investigators, structural experts and various outside 
legal counsel to supplement their internal staff and to assist in the investigation of claims. Our insurance subsidiaries have a 
special investigative unit primarily staffed by former law enforcement officers that attempts to identify and prevent fraud and 
abuse and to investigate questionable claims.

The management of the claims departments of our insurance subsidiaries develops and implements policies and procedures 

for the establishment of adequate claim reserves. Our insurance subsidiaries employ an actuarial staff that regularly reviews 
their reserves for incurred but not reported claims. The management and staff of the claims departments resolve policy coverage 
issues, manage and process reinsurance recoveries and handle salvage and subrogation matters. The litigation and personal 
injury sections of our insurance subsidiaries manage all claims litigation. Branch office claims above certain thresholds require 
home office review and settlement authorization. Our insurance subsidiaries provide their claims adjusters reserving and 
settlement authority based upon their experience and demonstrated abilities. Larger or more complicated claims require 
consultation and approval of senior claims department management.

Liabilities for Losses and Loss Expenses

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay with 

respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. At the time of 
-13-

establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or be less than 
such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on assumptions as to 
future loss trends, expected claims severity, judicial theories of liability and other factors. However, during the loss adjustment 
period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently, it often becomes 
necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any adjustments to 
the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations in the period in 
which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of 
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance 
subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical 
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of 
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations. 
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim 
settlement periods on bodily injury claims during the past several years. These trend changes give rise to greater uncertainty as 
to the pattern of future loss settlements on bodily injury claims. Related uncertainties regarding future trends include the rate of 
plaintiff attorney involvement in claims and the cost of medical technologies and procedures. Assumptions related to our 
insurance subsidiaries’ external environment include the absence of significant changes in tort law and the legal environment 
that increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate 
of loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in 
the recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business 
and consistency in reinsurance coverage and collectability of reinsured losses, among other items.  To the extent our insurance 
subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries make 
adjustments in their reserves that they consider appropriate for such changes. Accordingly, our insurance subsidiaries’ ultimate 
liability for unpaid losses and loss expenses will likely differ from the amount recorded at December 31, 2019. For every 1% 
change in our insurance subsidiaries’ loss and loss expense reserves, net of reinsurance recoverable, the effect on our pre-tax 
results of operations would be approximately $5.1 million.

The establishment of appropriate liabilities is an inherently uncertain process and we can provide no assurance that our 

insurance subsidiaries’ ultimate liability will not exceed our insurance subsidiaries’ loss and loss expense reserves and have an 
adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and 
extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions and events that 
serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially all 
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their 
estimated future liabilities for losses and loss expenses in certain periods and, in other periods, their estimated future liabilities 
for losses and loss expenses have exceeded their actual liabilities for losses and loss expenses. Changes in our insurance 
subsidiaries’ estimates of their liability for losses and loss expenses generally reflect actual payments and their evaluation of 
information received subsequent to the prior reporting period.  Our insurance subsidiaries recognized a (decrease) increase in 
their liability for losses and loss expenses of prior years of ($12.9 million), $35.6 million and $6.6 million in 2019, 2018 and 
2017, respectively. Our insurance subsidiaries made no significant changes in their reserving philosophy or claims management 
personnel, and they have made no significant offsetting changes in estimates that increased or decreased their loss and loss 
expense reserves in those years. The 2019 development represented 2.7% of the December 31, 2018 net carried reserves and 
resulted primarily from lower-than-expected severity in the workers’ compensation line of business, partially offset by higher-
than-expected severity in the commercial automobile and commercial multi-peril lines of business, for accident years prior to 
2019. The majority of the 2019 development related to decreases in the liability for losses and loss expenses of prior years for 
Atlantic States and Michigan. The 2018 development represented 9.3% of the December 31, 2017 net carried reserves and 
resulted primarily from higher-than-expected severity in the commercial multi-peril, personal automobile and commercial 
automobile lines of business, offset by lower-than-expected severity in the workers’ compensation line of business, for accident 
years prior to 2018. The majority of the 2018 development related to increases in the liability for losses and loss expenses of 
prior years for Atlantic States and Southern. During 2018, our insurance subsidiaries received new information on previously-
-14-

reported commercial automobile and personal automobile claims that led our insurance subsidiaries to conclude that their prior 
actuarial assumptions did not fully anticipate recent changes in severity and reporting trends. Our insurance subsidiaries have 
encountered increasing difficulties in projecting the ultimate severity of automobile losses over recent accident years, which our 
insurance subsidiaries attribute to worsening litigation trends and an increased delay in the reporting to our insurance 
subsidiaries of information with respect to the severity of claims. As a result, our insurance subsidiaries' actuaries increased 
their projections of the ultimate cost of our insurance subsidiaries' prior-year personal automobile and commercial automobile 
losses, and our insurance subsidiaries added $17.7 million to their reserves for personal automobile and $20.8 million to their 
reserves for commercial automobile for accident years prior to 2018. The 2017 development represented 1.9% of the 
December 31, 2016 net carried reserves and resulted primarily from higher-than-expected severity in the commercial multi-
peril, personal automobile and commercial automobile lines of business, offset by lower-than-expected severity in the workers’ 
compensation line of business, for accident years prior to 2017. The majority of the 2017 development related to increases in 
the liability for losses and loss expenses of prior years for Atlantic States and Peninsula. 

Excluding the impact of severe weather events, our insurance subsidiaries have noted stable amounts in the number of 

claims incurred and the number of claims outstanding at period ends relative to their premium base in recent years across most 
of their lines of business. However, the amount of the average claim outstanding has increased gradually over the past several 
years due to various factors such as rising medical loss costs and increased litigation trends. We have also experienced a general 
slowing of settlement rates in litigated claims. Our insurance subsidiaries could have to make further adjustments to their 
estimates in the future. However, on the basis of our insurance subsidiaries’ internal procedures, which analyze, among other 
things, their prior assumptions, their experience with similar cases and historical trends such as reserving patterns, loss 
payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions and public 
attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for losses and loss 
expenses.

Atlantic States’ participation in the pool with Donegal Mutual exposes Atlantic States to adverse loss development on the 
business of Donegal Mutual that the pool includes. However, pooled business represents the predominant percentage of the net 
underwriting activity of both companies, and Donegal Mutual and Atlantic States share proportionately any adverse risk 
development relating to the pooled business. The business in the pool is homogeneous and each company has a pro-rata share 
of the entire pool. Since the predominant percentage of the business of Atlantic States and Donegal Mutual is pooled and the 
results shared by each company according to its participation level under the terms of the pooling agreement, the intent of the 
underwriting pool is to produce a more uniform and stable underwriting result from year to year for each company than either 
would experience individually and to spread the risk of loss between the companies.

Donegal Mutual and our insurance subsidiaries operate together as the Donegal Insurance Group and share a combined 

business plan designed to achieve market penetration and underwriting profitability objectives. The products our insurance 
subsidiaries and Donegal Mutual offer are generally complementary, thereby allowing Donegal Insurance Group to offer a 
broader range of products to a given market and to expand Donegal Insurance Group’s ability to service an entire personal lines 
or commercial lines account. Distinctions within the products of Donegal Mutual and our insurance subsidiaries generally relate 
to specific risk profiles targeted within similar classes of business, such as preferred tier products compared to standard tier 
products, but we do not allocate all of the standard risk gradients to one company. Therefore, the underwriting profitability of 
the business the individual companies write directly will vary. 

Differences between liabilities reported in our financial statements prepared on a GAAP basis and our insurance 
subsidiaries’ financial statements prepared on a SAP basis result from anticipating salvage and subrogation recoveries for 
GAAP but not for SAP. These differences amounted to $20.2 million, $20.0 million and $18.0 million at December 31, 2019, 
2018 and 2017, respectively.

-15-

The following table sets forth a reconciliation of the beginning and ending GAAP net liability of our insurance subsidiaries 

for unpaid losses and loss expenses for the periods indicated:

(in thousands)

Year Ended December 31,

2019

2018

2017

Gross liability for unpaid losses and loss expenses at beginning of year

$

814,665

$

676,672

$

Less reinsurance recoverable

Net liability for unpaid losses and loss expenses at beginning of year

Provision for net losses and loss expenses for claims incurred in the

current year

Change in provision for estimated net losses and loss expenses for claims

incurred in prior years

Total incurred

Net losses and loss expense payments for claims incurred during:

The current year

Prior years

Total paid

Net liability for unpaid losses and loss expenses at end of year

Plus reinsurance recoverable

339,267

475,398

293,271

383,401

(12,932)
506,388

278,924

195,956

474,880

506,906

362,768

35,631

576,458

308,578

175,883

484,461

475,398

339,267

Gross liability for unpaid losses and loss expenses at end of year

$

869,674

$

814,665

$

519,320

540,827

480,647

606,665

259,147

347,518

6,621

487,268

288,380

163,005

451,385

383,401

293,271

676,672

The following table sets forth the development of the liability for net unpaid losses and loss expenses of our insurance 
subsidiaries from 2009 to 2019. Loss data in the table includes business Atlantic States received from the underwriting pool.

“Net liability at end of year for unpaid losses and loss expenses” sets forth the estimated liability for net unpaid losses and 
loss expenses recorded at the balance sheet date for each of the indicated years. This liability represents the estimated amount 
of net losses and loss expenses for claims arising in the current and all prior years that are unpaid at the balance sheet date, 
including losses incurred but not reported.

The “Net liability re-estimated as of” portion of the table shows the re-estimated amount of the previously recorded 
liability based on experience for each succeeding year. The estimate increases or decreases as payments are made and more 
information becomes known about the severity of the remaining unpaid claims. For example, the 2009 liability has developed a 
deficiency after ten years because we expect the re-estimated net losses and loss expenses to be $419,000 more than the 
estimated liability we initially established in 2009 of $180.3 million.

The “Cumulative deficiency (excess)” shows the cumulative deficiency or excess at December 31, 2019 of the liability 
estimate shown on the top line of the corresponding column. A deficiency in liability means that the liability established in prior 
years was less than the amount of actual payments and currently re-estimated remaining unpaid liability. An excess in liability 
means that the liability established in prior years exceeded the amount of actual payments and currently re-estimated unpaid 
liability remaining.

The “Cumulative amount of liability paid through” portion of the table shows the cumulative net losses and loss expense 

payments made in succeeding years for net losses incurred prior to the balance sheet date. For example, the 2009 column 
indicates that at December 31, 2019 payments equal to $177.4 million of the currently re-estimated ultimate liability for net 
losses and loss expenses of $180.7 million had been made.

Amounts shown in the 2010 column of the table include information for MICO for all accident years prior to 2010.

-16-

 
 
 
 
(in thousands)

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Year Ended December 31,

Net liability at end of
year for unpaid
losses and loss
expenses

Net liability re-

estimated as of:

$180,262

$217,896

$243,015

$250,936

$265,605

$292,301

$322,054

$347,518

$383,401

$475,398

$506,906

One year later

177,377

217,728

250,611

261,294

280,074

299,501

325,043

354,139

419,032

462,466

Two years later

177,741

217,355

255,612

268,877

281,782

299,919

329,115

375,741

413,535

Three years later

178,403

218,449

257,349

270,473

281,666

304,855

338,118

376,060

Four years later

179,909

218,514

256,460

270,794

284,429

307,840

339,228

Five years later

179,961

218,202

255,660

271,954

285,130

310,354

Six years later

179,858

217,430

256,388

272,553

287,439

Seven years later

179,996

217,703

257,132

274,111

Eight years later

180,130

218,173

257,935

Nine years later

180,487

218,603

Ten years later

180,681

Cumulative

deficiency
(excess)

Cumulative amount
of liability paid
through:

419

707

14,920

23,175

21,834

18,053

17,174

28,542

30,134

(12,932)

One year later

$ 84,565

$ 96,202

$119,074

$126,677

$131,766

$131,779

$149,746

$163,005

$175,883

$195,956

Two years later

123,204

148,140

181,288

191,208

194,169

206,637

228,506

250,678

276,331

Three years later

147,165

178,073

217,138

225,956

233,371

251,654

274,235

306,338

Four years later

161,363

195,948

234,392

245,094

255,451

274,248

300,715

Five years later

169,452

203,633

241,538

254,502

265,841

287,178

Six years later

173,153

206,731

245,774

259,437

272,431

Seven years later

174,376

209,527

248,195

263,386

Eight years later

175,662

210,982

250,272

Nine years later

176,514

212,340

Ten years later

177,433

(in thousands)

2011

2012

2013

2014

2015

2016

2017

2018

2019

Year Ended December 31,

Gross liability at end

of year

Reinsurance

recoverable

Net liability at end of

year

Gross re-estimated

liability

Re-estimated

recoverable
Net re-estimated

liability

$442,408

$458,827

$495,619

$538,258

$578,205

$606,665

$676,672

$814,665

$869,674

199,393

207,891

230,014

245,957

256,151

259,147

293,271

339,266

362,768

243,015

250,936

265,605

292,301

322,054

347,518

383,401

475,398

506,906

515,334

511,331

536,133

584,517

615,168

664,526

742,616

846,081

257,399

237,220

248,694

274,163

275,940

288,466

329,081

383,615

257,935

274,111

287,439

310,354

339,228

376,060

413,535

462,466

Gross cumulative
deficiency
(excess)

72,926

52,504

40,514

46,259

36,963

57,861

65,944

31,416

-17-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Third-Party Reinsurance

Our insurance subsidiaries and Donegal Mutual purchase certain third-party reinsurance on a combined basis. Our 

insurance subsidiaries use several different reinsurers, all of which, consistent with the requirements of our insurance 
subsidiaries and Donegal Mutual, have an A.M. Best rating of A- (Excellent) or better or, with respect to foreign reinsurers, 
have a financial condition that, in the opinion of our management, is equivalent to a company with at least an A- (Excellent) 
rating from A.M. Best.

The external reinsurance our insurance subsidiaries and Donegal Mutual purchased for 2019 included:

• 

• 

excess of loss reinsurance, under which the losses of Donegal Mutual and our insurance subsidiaries were 
automatically reinsured, through a series of contracts, over a set retention; and

catastrophe reinsurance, under which Donegal Mutual and our insurance subsidiaries recovered, through a series of 
reinsurance agreements, 100% of an accumulation of many losses resulting from a single event, including natural 
disasters, over a set retention of $10.0 million and after exceeding an annual aggregate deductible of $1.2 million up to 
aggregate losses of $190.0 million per occurrence.

For property insurance, our insurance subsidiaries had excess of loss treaties that provided for coverage of $34.0 million 
per loss over a set retention of $1.0 million. For liability insurance, our insurance subsidiaries had excess of loss treaties that 
provide for coverage of $58.0 million per occurrence over a set retention of $2.0 million. For workers’ compensation insurance, 
our insurance subsidiaries had excess of loss treaties that provided for coverage of $13.0 million on any one life over a set 
retention of $2.0 million.

Our insurance subsidiaries and Donegal Mutual also purchased facultative reinsurance to cover certain exposures, 

including property exposures that exceeded the limits provided by their respective treaty reinsurance.

Investments

At December 31, 2019, 99.8% of all debt securities our insurance subsidiaries held had an investment-grade rating. The 

investment portfolios of our insurance subsidiaries did not contain any mortgage loans or any non-performing assets at 
December 31, 2019.

The following table shows the composition of the debt securities (at carrying value) in the investment portfolios of our 

insurance subsidiaries, excluding short-term investments, by rating at December 31, 2019:

(dollars in thousands)

(1)

Rating
U.S. Treasury and U.S. agency securities(2)
Aaa or AAA

Aa or AA

A

BBB

B

    Total

December 31, 2019

Amount

Percent

$

463,974

44.6%

26,154

212,877

171,822

164,217

2,002

2.5

20.4

16.5

15.8

0.2

$

1,041,046

100.0%

(1)  Ratings assigned by Moody’s Investors Services, Inc. or Standard & Poor’s Corporation.
(2)  Includes mortgage-backed securities of $361.7 million.

Our insurance subsidiaries invest in both taxable and tax-exempt securities as part of their strategy to maximize after-tax 

income. Tax-exempt securities made up approximately 18.7%, 19.7% and 24.3% of the fixed-maturity securities in the 
combined investment portfolios of our insurance subsidiaries at December 31, 2019, 2018 and 2017, respectively.

-18-

The following table shows the classification of our investments and the investments of our insurance subsidiaries at 

December 31, 2019, 2018 and 2017 (at carrying value):

(dollars in thousands)
Fixed maturities(1):
Held to maturity:

U.S. Treasury securities and obligations of

U.S. government corporations and
agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Total held to maturity

Available for sale:

U.S. Treasury securities and obligations of

U.S. government corporations and
agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Total available for sale

Total fixed maturities
Equity securities(2)
Investment in affiliate(3)
Short-term investments(4)
    Total investments

2019

December 31,

2018

2017

Percent of

Percent of

Percent of

Amount

Total

Amount

Total

Amount

Total

$

82,916

7.5% $

76,223

7.4% $

71,736

7.1%

204,634

156,399

32,145

476,094

19,364

56,796

159,244

329,548

564,952

1,041,046

55,477

—

14,030

18.4

14.1

2.9

42.9

1.7

5.1

14.3

29.7

50.8

93.7

5.0

—

1.3

159,292

127,010

40,274

402,799

44,210

75,216

137,833

269,299

526,558

929,357

43,667

41,026

16,749

15.5

12.3

3.9

39.1

4.3

7.3

13.4

26.1

51.1

90.2

4.2

4.0

1.6

137,581

108,025

49,313

366,655

44,049

132,117

105,740

257,040

538,946

905,601

50,445

38,774

11,050

13.7

10.7

4.9

36.4

4.4

13.1

10.5

25.6

53.6

90.0

5.0

3.9

1.1

$1,110,553

100.0% $1,030,799

100.0% $1,005,870

100.0%

(1)  We refer to Notes 1 and 4 to our Consolidated Financial Statements. We value those fixed maturities we classify as held to maturity 

at amortized cost; we value those fixed maturities we classify as available for sale at fair value. The total fair value of fixed 
maturities we classified as held to maturity was $500.3 million at December 31, 2019, $405.0 million at December 31, 2018 and 
$380.5 million at December 31, 2017. The amortized cost of fixed maturities we classified as available for sale was $556.8 million 
at December 31, 2019, $535.1 million at December 31, 2018 and  $538.4 million at December 31, 2017.

(2)  We value equity securities at fair value. The total cost of equity securities was $43.4 million at December 31, 2019, $40.9 million at 

December 31, 2018 and $44.2 million at December 31, 2017.

(3)  We valued our investment in our affiliate at cost, adjusted for our share of earnings and losses of our affiliate as well as changes in 

equity of our affiliate due to unrealized gains and losses.

(4)  We value short-term investments at cost, which approximates fair value.

-19-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth the maturities (at carrying value) in the fixed maturity portfolio of our insurance subsidiaries 

at December 31, 2019, 2018 and 2017:

(dollars in thousands)
Due in(1):
One year or less

Over one year through three years

Over three years through five years

Over five years through ten years

Over ten years through fifteen years

Over fifteen years

Mortgage-backed securities

2019

Percent
of

Total

Amount

December 31,

2018

Percent
of

Total

Amount

2017

Percent
of

Total

Amount

$

29,209

2.8% $

39,282

4.2% $

53,826

6.0%

71,738

93,982

297,836

116,368

70,220

361,693

6.9

9.0

28.6

11.2

6.8

34.7

74,773

84,987

256,267

117,875

46,600

309,573

8.1

9.1

27.6

12.7

5.0

33.3

74,140

82,476

221,904

131,531

35,371

306,353

8.2

9.1

24.5

14.5

3.9

33.8

$1,041,046

100.0% $ 929,357

100.0% $ 905,601

100.0%

(1)  Based on stated maturity dates with no prepayment assumptions. Actual maturities will differ because borrowers may have the right 

to call or prepay obligations with or without call or prepayment penalties.

As shown above, our insurance subsidiaries held investments in mortgage-backed securities having a carrying value of 

$361.7 million at December 31, 2019. The mortgage-backed securities consist primarily of investments in governmental agency 
balloon pools with stated maturities between one and 38 years. The stated maturities of these investments limit the exposure of 
our insurance subsidiaries to extension risk in the event that interest rates rise and prepayments decline. Our insurance 
subsidiaries perform an analysis of the underlying loans when evaluating a mortgage-backed security for purchase, and they 
select those securities that they believe will provide a return that properly reflects the prepayment risk associated with the 
underlying loans.

The following table sets forth the investment results of our insurance subsidiaries for the years ended December 31, 2019, 

2018 and 2017:

(dollars in thousands)
Invested assets(1)
Investment income(2)
Average yield

Average tax-equivalent yield

Year Ended December 31,

2019
$ 1,070,676

2018
$ 1,018,334

$

29,515

26,908

2.8%

2.9

2.6%

2.8

2017
975,695

23,527

2.4%

2.8

(1)  Average of the aggregate invested amounts at the beginning and end of the period.
(2)  Investment income is net of investment expenses and does not include investment gains or losses or provision for income taxes.

A.M. Best Rating

Donegal Mutual and our insurance subsidiaries have an A.M. Best rating of A (Excellent), based upon the respective 
current financial condition and historical statutory results of operations of Donegal Mutual and our insurance subsidiaries. We 
believe that the A.M. Best rating of Donegal Mutual and our insurance subsidiaries is an important factor in their marketing of 
their products to their agents and customers. A.M. Best’s ratings are industry ratings based on a comparative analysis of the 
financial condition and operating performance of insurance companies. A.M. Best’s classifications are A++ and A+ (Superior), 
A and A- (Excellent), B++ and B+ (Good), B and B- (Fair), C++ and C+ (Marginal), C and C- (Weak), D (Poor), E (Under 
Regulatory Supervision), F (Liquidation) and S (Suspended). A.M. Best bases its ratings upon factors relevant to the payment 
of claims of policyholders and are not directed toward the protection of investors in insurance companies. According to A.M. 
Best, the “Excellent” rating that the Donegal Insurance Group maintains is assigned to those companies that, in A.M. Best’s 
opinion, have an excellent ability to meet their ongoing insurance obligations.

-20-

 
 
 
 
 
 
 
 
 
 
Regulation

The supervision and regulation of insurance companies consists primarily of the laws and regulations of the various states 

in which the insurance companies transact business, with the primary regulatory authority being the insurance regulatory 
authorities in the state of domicile of the insurance company. Such supervision and regulation relate to numerous aspects of an 
insurance company’s business and financial condition. The primary purpose of such supervision and regulation is the protection 
of policyholders. The authority of the state insurance departments includes the establishment of standards of solvency that 
insurers must meet and maintain, the licensing of insurers and insurance agents to do business, the nature of, and limitations on, 
investments, premium rates for property and casualty insurance, the provisions that insurers must make for current losses and 
future liabilities, the deposit of securities for the benefit of policyholders, the approval of policy forms, notice requirements for 
the cancellation of policies and the approval of certain changes in control. State insurance departments also conduct periodic 
examinations of the affairs of insurance companies and require the filing of annual and other reports relating to the financial 
condition of insurance companies.

In addition to state-imposed insurance laws and regulations, the National Association of Insurance Commissioners, or the 

NAIC, maintains a risk-based capital system, or RBC, for assessing the adequacy of the statutory capital and surplus of 
insurance companies that augments the states’ current fixed dollar minimum capital requirements for insurance companies. At 
December 31, 2019, our insurance subsidiaries and Donegal Mutual each exceeded by a substantial margin the minimum levels 
of statutory capital the RBC rules require.

Generally, every state has guaranty fund laws under which insurers licensed to do business in that state can be assessed on 

the basis of premiums written by the insurer in that state in order to fund policyholder liabilities of insolvent insurance 
companies. Under these laws in general, an insurer is subject to assessment, depending upon its market share of a given line of 
business, to assist in the payment of policyholder claims against insolvent insurers. Our insurance subsidiaries and Donegal 
Mutual have made accruals for their portion of assessments related to such insolvencies based upon the most current 
information furnished by the guaranty associations.

We are part of an insurance holding company system of which Donegal Mutual is the ultimate controlling person. All of 

the states in which our insurance companies and Donegal Mutual maintain a domicile have legislation that regulates insurance 
holding company systems. Each insurance company in the insurance holding company system must register with the insurance 
supervisory agency of its state of domicile and furnish information concerning the operations of companies within the insurance 
holding company system that may materially affect the operations, management or financial condition of the insurers within the 
system. Pursuant to these laws, the respective insurance departments in which our subsidiaries and Donegal Mutual maintain a 
domicile may examine our insurance subsidiaries or Donegal Mutual at any time, require disclosure of material transactions by 
the holding company with another member of the insurance holding company system and require prior notice or prior approval 
of certain transactions, such as “extraordinary dividends” from the insurance subsidiaries to the holding company. We have 
insurance subsidiaries domiciled in Maryland, Michigan, Pennsylvania and Virginia.

The Pennsylvania Insurance Holding Companies Act, which generally applies to Donegal Mutual, us and our insurance 

subsidiaries, requires that all transactions within an insurance holding company system to which an insurer is a party must be 
fair and reasonable and that any charges or fees for services performed must be reasonable. Any management agreement, 
service agreement, cost sharing arrangement and material reinsurance agreement must be filed with the Pennsylvania Insurance 
Department, or the Department, and is subject to the Department’s review. We have filed with the Department the pooling 
agreement between Donegal Mutual and Atlantic States that established the underwriting pool and all material agreements 
between Donegal Mutual and our insurance subsidiaries.

Approval of the applicable insurance commissioner is also required prior to consummation of transactions affecting the 
control of an insurer. In virtually all states, including the states where our insurance subsidiaries are domiciled, the acquisition 
of 10% or more of the outstanding capital stock of an insurer or its holding company or the intent to acquire such an interest 
creates a rebuttable presumption of a change in control. Pursuant to an order issued in April 2003, the Department approved 
Donegal Mutual’s ownership of up to 70% of our outstanding Class A common stock and Donegal Mutual’s ownership of up to 
100% of our outstanding Class B common stock.

Our insurance subsidiaries have the legal obligation under state insurance laws to participate in involuntary insurance 
programs for automobile insurance, as well as other property and casualty insurance lines, in the states in which they conduct 
business. These programs include joint underwriting associations, assigned risk plans, fair access to insurance requirements 
plans, reinsurance facilities, windstorm plans and tornado plans. Legislation establishing these programs requires all companies 
that write lines covered by these programs to provide coverage, either directly or through reinsurance, for insureds who are 
unable to obtain insurance in the voluntary market. The legislation creating these programs usually allocates a pro rata portion 
-21-

of risks attributable to such insureds to each company on the basis of the direct premiums it has written in that state or the 
number of automobiles it insures in that state. Generally, state law requires participation in these programs as a condition to 
obtaining a certificate of authority. Our loss ratio on insurance we write under these involuntary programs has traditionally been 
significantly greater than our loss ratio on insurance we voluntarily write in those states.

Regulatory requirements, including RBC requirements, may impact our insurance subsidiaries’ ability to pay dividends. 

The amount of statutory capital and surplus necessary for our insurance subsidiaries to satisfy regulatory requirements, 
including RBC requirements, was not significant in relation to our insurance subsidiaries’ statutory capital and surplus at 
December 31, 2019. Generally, the maximum amount that one of our insurance subsidiaries may pay to us as ordinary 
dividends during any year after notice to, but without prior approval of, the insurance commissioner of its domiciliary state is 
limited to a stated percentage of that subsidiary’s statutory capital and surplus at December 31 of the preceding fiscal year or 
the net income of that subsidiary for its preceding fiscal year. Our insurance subsidiaries paid dividends to us of $4.0 million, 
$11.0 million and $13.0 million in 2019, 2018 and 2017, respectively. At December 31, 2019, the amount of ordinary dividends 
our insurance subsidiaries could pay to us during 2020, without the prior approval of their respective domiciliary insurance 
commissioners, is shown in the following table.

Name of Insurance Subsidiary

Atlantic States
MICO

Peninsula

Southern

Total

Ordinary
Dividend
Amount

$ 25,903,087
6,576,859

1,983,678

5,440,557

$ 39,904,181

Donegal Mutual Insurance Company

Donegal Mutual organized as a mutual fire insurance company in Pennsylvania in 1889. At December 31, 2019, Donegal 

Mutual had admitted assets of $635.6 million and policyholders’ surplus of $303.7 million. At December 31, 2019, Donegal 
Mutual had total liabilities of $331.9 million, including reserves for net losses and loss expenses of $162.2 million and 
unearned premiums of $78.0 million. Donegal Mutual’s investment portfolio of $397.3 million at December 31, 2019 consisted 
primarily of investment-grade bonds of $184.8 million and its investment in our Class A common stock and our Class B 
common stock. At December 31, 2019, Donegal Mutual owned 9,851,025 shares, or approximately 43%, of our Class A 
common stock, which Donegal Mutual carried on its books at $128.9 million, and 4,654,339 shares, or approximately 84%, of 
our Class B common stock, which Donegal Mutual carried on its books at $60.9 million. We present Donegal Mutual’s 
financial information in accordance with SAP as the NAIC Accounting Practices and Procedures Manual requires. Donegal 
Mutual does not, nor is it required to, prepare financial statements in accordance with GAAP.

Cautionary Statement Regarding Forward-Looking Statements

This Form 10-K Report and the documents we incorporate by reference in this Form 10-K Report contain “forward-
looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking 
statements include certain discussions relating to underwriting, premium and investment income volumes, business strategies, 
reserves, profitability and business relationships and our other business activities during 2019 and beyond. In some cases, you 
can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “would,” “expect,” “plan,” 
“intend,” “anticipate,” “believe,” “estimate,” “objective,” “project,” “predict,” “potential,” “goal” and similar expressions. 
These forward-looking statements reflect our current views about future events and our current assumptions, and are subject to 
known and unknown risks and uncertainties that may cause our results, performance or achievements to differ materially from 
those we anticipate or imply by our forward-looking statements. We cannot control or predict many of the factors that could 
determine our future financial condition or results of operations. Such factors may include those we describe under “Risk 
Factors.” The forward-looking statements contained in this Form 10-K Report reflect our views and assumptions only as of the 
date of this Form 10-K Report. Except as required by law, we do not intend to update, and we assume no responsibility for 
updating, any forward-looking statements we have made. We qualify all of our forward-looking statements by these cautionary 
statements.

-22-

 
 
Item 1A.     Risk Factors.

Risk Factors

Risks Relating to the Property and Casualty Insurance Industry

Industry trends, such as increased litigation against the insurance industry and individual insurers, the willingness of 

courts to expand covered causes of loss, rising jury awards, escalating medical costs, increasing loss frequency due to 
distracted driving and other factors, increasing loss severity and adverse weather conditions may contribute to increased 
costs and result in ultimate loss settlements that exceed the reserves of our insurance subsidiaries.

Loss severity in the property and casualty insurance industry has increased in recent years, principally driven by larger 
court judgments, higher jury awards and increasing medical and automobile repair costs. The industry has also experienced 
increases in the frequency of automobile losses due to distracted driving, increases in miles driven due to lower fuel costs, 
lower unemployment rates and other factors. In addition, many classes of complainants have brought legal actions and 
proceedings that tend to increase the size of judgments. The propensity of policyholders and third-party claimants to litigate 
and the willingness of courts to expand causes of loss and the size of awards, to eliminate exclusions and to increase coverage 
limits may result in ultimate settlements of current and future losses that exceed the loss reserves of our insurance subsidiaries.

Our insurance subsidiaries are subject to catastrophe losses and losses from other severe weather events, which are 

unpredictable and may adversely affect our results of operations, liquidity and financial condition.  

Our property and casualty insurance operations expose us to claims arising from catastrophic events affecting multiple 

policyholders. Such catastrophic events consist of various natural disasters, including, but not limited to, hurricanes, tropical 
storms, tornadoes, windstorms, hailstorms, fires and wildfires, landslides, earthquakes, severe winter weather events and man-
made disasters such as terrorist attacks, explosions and infrastructure failures. Historically, our insurance subsidiaries have 
experienced weather-related losses from hurricanes and tropical storms in Mid-Atlantic and Southern states, tornadoes and 
hailstorms in Mid-Atlantic, Midwestern and Southern states and severe winter weather events in Mid-Atlantic, Midwestern and 
New England states.     

Losses from catastrophic events are a function of both the extent of our insurance subsidiaries’ exposures, the frequency 

and severity of the events themselves and the level of reinsurance coverage our insurance subsidiaries purchase. Our ability to 
appropriately manage catastrophe risk depends partially on catastrophe models, which may be affected by inaccurate or 
incomplete data, the uncertainty of the frequency and severity of future events and the uncertain impact of climate change.  The 
underwriting results of our insurance subsidiaries are subject to weather and other conditions that may adversely affect our 
financial condition, liquidity or results of operations.  Because the occurrence and severity of catastrophes are inherently 
unpredictable and may vary significantly from year to year and region to region, our historical results of operations may not be 
indicative of our future results of operations.  Our insurance subsidiaries seek to reduce their exposure to catastrophe losses 
through their underwriting strategies and their purchase of catastrophe reinsurance. Nevertheless, reinsurance may prove 
inadequate under certain circumstances.

The increased frequency and severity of weather-related catastrophes and other losses, such as from wildfires, incurred by 
the industry in 2019 and in prior years may be indicative of changing weather patterns as a result of climate change. While the 
emerging science regarding climate change and its connection to extreme weather events continues to be subject to debate, 
climate change, to the extent it produces rising temperatures and changes in weather patterns, could impact the frequency and 
severity of weather events and wildfires and thus impact the affordability and availability of catastrophe reinsurance coverage 
for our insurance subsidiaries.  In particular, increased weather-related catastrophes in the states in which our insurance 
subsidiaries operate would lead to higher overall losses if they were unable to offset such losses through pricing actions.

Our insurance subsidiaries must establish premium rates and loss and loss expense reserves from forecasts of the 
ultimate costs they expect will arise from risks underwritten during the policy period, and the profitability of our insurance 
subsidiaries could be adversely affected if their premium rates or reserves are insufficient to satisfy their ultimate costs.

One of the distinguishing features of the property and casualty insurance industry is that it prices its products before it 
knows its costs, since insurers generally establish their premium rates before they know the amount of losses they will incur. 
Accordingly, our insurance subsidiaries establish premium rates from forecasts of the ultimate costs they expect to arise from 
risks they have underwritten during the policy period. These premium rates may not be sufficient to cover the ultimate losses 
our insurance subsidiaries incur. Further, our insurance subsidiaries must establish reserves for losses and loss expenses as 
balance sheet liabilities based upon estimates involving actuarial and statistical projections at a given time of what our 

-23-

     
     
     
insurance subsidiaries expect their ultimate liability to be. Significant periods of time often elapse between the occurrence of an 
insured loss, the reporting of the loss and the settlement of that loss. It is possible that our insurance subsidiaries’ ultimate 
liability could exceed these estimates because of the future development of known losses, the existence of losses that have 
occurred but are currently unreported and larger than historical settlements of pending and unreported claims. The process of 
estimating reserves is inherently judgmental and can be influenced by a number of factors, including the following:

• 

• 

• 

• 

• 

trends in claim frequency and severity;

changes in operations;

emerging economic and social trends;

inflation; and

changes in the regulatory and litigation environments.

If our insurance subsidiaries determine that their reserves are insufficient to cover their ultimate liability, they will increase 
their reserves. An increase in reserves results in an increase in losses and a reduction in net income for the period in which our 
insurance subsidiaries recognize a deficiency in reserves. Accordingly, an increase in reserves may adversely impact the 
business, liquidity, financial condition and results of operations of our insurance subsidiaries.

The financial results of our insurance subsidiaries depend primarily on their ability to underwrite risks effectively and 

to charge adequate rates to policyholders.

The financial condition, cash flows and results of operations of our insurance subsidiaries depend on their ability to 

underwrite and set rates accurately for a full spectrum of risks across a number of lines of insurance. Rate adequacy is 
necessary to generate sufficient premium to pay losses, loss adjustment expenses and underwriting expenses and to realize a 
profit.

The ability to underwrite and set rates effectively is subject to a number of risks and uncertainties, including:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the availability of sufficient, reliable data;

the ability to conduct a complete and accurate analysis of available data;

the ability to recognize in a timely manner changes in trends and to project both the severity and frequency of losses 
with reasonable accuracy;

uncertainties generally inherent in estimates and assumptions;

the ability to project changes in certain operating expense levels with reasonable certainty;

the development, selection and application of appropriate rating formulae or other pricing methodologies;

the use of modeling tools to assist with correctly and consistently achieving the intended results in underwriting and 
pricing;

the ability to innovate with new pricing strategies and the success of those innovations on implementation;

the ability to secure regulatory approval of premium rates on an adequate and timely basis;

the ability to predict policyholder retention accurately;

unanticipated court decisions, legislation or regulatory action;

unanticipated changes in our claim settlement practices;

changes in driving patterns for auto exposures;

-24-

     
• 

• 

• 

• 

• 

• 

changes in weather patterns for property exposures;

changes in the medical sector of the economy;

unanticipated changes in auto repair costs, auto parts prices and used car prices;

the impact of emerging technologies, including driver assistance technologies and autonomous vehicles, on pricing, 
insurance coverages and loss costs;

the impact of inflation and other factors on the cost of construction materials and labor;

the ability to monitor property concentration in catastrophe-prone areas, such as hurricane, earthquake and wind/hail 
regions; and

• 

the general state of the economy in the states in which our insurance subsidiaries operate.

Such risks may result in our insurance subsidiaries basing their premium rates on inadequate or inaccurate data or 
inappropriate assumptions or methodologies and may cause our estimates of future changes in the frequency or severity of 
claims to be incorrect. As a result, our insurance subsidiaries could underprice risks, which would negatively affect our 
margins, or our insurance subsidiaries could overprice risks, which could reduce their premium volume and competitiveness. In 
either event, underpricing or overpricing risks could adversely impact our operating results, financial condition and cash flows.

The pace of innovation within the insurance industry is rapidly increasing, and our insurance subsidiaries may be 
unable to effectively implement new technologies and anticipate changes in customer preferences and insurance needs, 
which could put our insurance subsidiaries at a competitive disadvantage and adversely affect their future profitability.

Innovation, recent technological developments, changing customer demographics and preferences and emerging 

technologies are greatly impacting the insurance industry. Our insurance subsidiaries compete with much larger insurers that 
are focused on implementing technology and innovative solutions to select and price risks, enhance the experience of their 
customers and improve their operations. If our insurance subsidiaries are unable to anticipate changes in customer expectations 
and keep pace with the technological changes their competitors implement, our insurance subsidiaries may not be able to attract 
and maintain quality accounts, adequately price risks or operate as efficiently as their competitors. In addition, emerging 
technologies such as autonomous vehicles, driver-assistance and accident avoidance features on vehicles, sensor technology 
and other forms of automation may reduce the future need for, or decrease the future pricing of, the insurance products our 
insurance subsidiaries offer.

Loss or significant restriction of the use of credit scoring in the pricing and underwriting of the personal lines 

insurance products by our insurance subsidiaries could adversely affect their future profitability.

Our insurance subsidiaries use credit scoring as a factor in making risk selection and pricing decisions for personal lines 
insurance products where allowed by state law. Recently, some consumer groups and regulators have questioned whether the 
use of credit scoring unfairly discriminates against people with low incomes, minority groups and the elderly. These consumer 
groups and regulators often call for the prohibition or restriction on the use of credit scoring in underwriting and pricing. Laws 
or regulations enacted in a number of states that significantly curtail the use of credit scoring in the underwriting process could 
reduce the future profitability of our insurance subsidiaries.

Changes in applicable insurance laws or regulations or changes in the way insurance regulators administer those laws 
or regulations could adversely affect the operating environment of our insurance subsidiaries and increase their exposure to 
loss or put them at a competitive disadvantage.

Property and casualty insurers are subject to extensive supervision in their domiciliary states and in the states in which they 

do business. This regulatory oversight includes matters relating to:

• 

• 

licensing and examination;

approval of premium rates;

•  market conduct;

-25-

     
     
 
• 

• 

• 

policy forms;

limitations on the nature and amount of certain investments;

claims practices;

•  mandated participation in involuntary markets and guaranty funds;

• 

• 

• 

• 

• 

reserve adequacy;

insurer solvency;

transactions between affiliates;

the amount of dividends that insurers may pay; and

restrictions on underwriting standards.

Such regulation and supervision are primarily for the benefit and protection of policyholders rather than stockholders. For 
instance, our insurance subsidiaries are subject to involuntary participation in specified markets in various states in which they 
operate and the premium rates our insurance subsidiaries may charge do not always correspond with the underlying costs of 
providing that coverage.

The NAIC and state insurance regulators re-examine existing laws and regulations from time to time, specifically focusing 

on areas such as:

• 

• 

• 

• 

• 

• 

• 

insurance company investments;

issues relating to the solvency of insurance companies;

risk-based capital guidelines;

restrictions on the terms and conditions included in insurance policies;

certain methods of accounting;

reserves for unearned premiums, losses and other purposes;

the values at which insurance companies may carry investment securities and the definition of other-than-temporary 
impairment of investment securities; and

• 

interpretations of existing laws and the development of new laws. 

Changes in state laws and regulations, as well as changes in the way state regulators view related-party transactions in 
particular, could change the operating environment of our insurance subsidiaries and have an adverse effect on their business.

Insurance companies are subject to assessments, based on their market share in a given line of business, to assist in the 

payment of unpaid claims and related costs of insolvent insurance companies. Such assessments could adversely affect the 
financial condition of our insurance subsidiaries.

Our insurance subsidiaries are subject to assessments pursuant to the guaranty fund laws of the various states in which they 

conduct business. Generally, under these laws, our insurance subsidiaries can be assessed, depending upon the market share of 
our insurance subsidiaries in a given line of insurance business, to assist in the payment of unpaid claims and related costs of 
insolvent insurance companies in those states. For example, our insurance subsidiaries were assessed approximately $800,000 
in 2018 pursuant to the guaranty fund laws of Pennsylvania to assist in the payment of unpaid claims and related costs of 
insolvent insurance companies in that state. We cannot predict the number and magnitude of future insurance company failures 
in the states in which our insurance subsidiaries conduct business, but future assessments could adversely affect the business, 
financial condition and results of operations of our insurance subsidiaries.

-26-

  
     
Risks Relating to Us and Our Business

Donegal Mutual is our controlling stockholder.  Donegal Mutual and its directors and executive officers have potential 

conflicts of interest between the best interests of our stockholders and the best interests of the policyholders of Donegal 
Mutual.

Donegal Mutual controls the election of all of the members of our board of directors. Six of the eleven members of our 

board of directors are also directors of Donegal Mutual. Donegal Mutual and we share the same executive officers. These 
common directors and executive officers have a fiduciary duty to our stockholders and also have a fiduciary duty to the 
policyholders of Donegal Mutual. Among the potential conflicts of interest that could arise from these separate fiduciary duties 
are the following:

•  We and Donegal Mutual periodically review the percentage participation of Atlantic States and Donegal Mutual in the 

underwriting pool that Donegal Mutual and Atlantic States have maintained since 1986;

•  Our insurance subsidiaries and Donegal Mutual annually review and then establish the terms of certain reinsurance 
agreements between our insurance subsidiaries and Donegal Mutual. Our objective, over the long-term, is for these 
agreements to have approximately an equal balance between payments and recoveries;

•  We and Donegal Mutual periodically allocate certain shared expenses among ourselves and our insurance subsidiaries 

in accordance with various inter-company expense-sharing agreements; and

•  We and our insurance subsidiaries may enter into other transactions or contractual relationships with Donegal Mutual. 

Donegal Mutual has sufficient voting power to determine the outcome of substantially all matters submitted to our 

stockholders for approval.

Each share of our Class A common stock has one-tenth of a vote per share and generally votes as a single class with our 
Class B common stock. Each share of our Class B common stock has one vote per share and generally votes as a single class 
with our Class A common stock. Donegal Mutual has the right to vote approximately 71% of the combined voting power of our 
Class A common stock and our Class B common stock and has sufficient voting control to and has acted to:

• 

• 

elect all of the members of our board of directors, who determine our management and policies; and

control the outcome of any corporate transaction or other matter submitted to a vote of our stockholders for approval, 
including mergers or other acquisition proposals and the sale of all or substantially all of our assets, in each case 
regardless of how all of our stockholders other than Donegal Mutual vote their shares.

The interests of Donegal Mutual in maintaining this greater-than-majority voting control of us may have an adverse effect 
on the price of our Class A common stock and the price of our Class B common stock because of the absence of any potential 
“takeover” premium and may, therefore, be inconsistent with the interests of our stockholders other than Donegal Mutual.

 Donegal Mutual’s majority voting control of us, certain provisions of our certificate of incorporation and by-laws and 

certain provisions of Delaware law make it remote that anyone could acquire actual control of us unless Donegal Mutual 
were in favor of another person’s acquisition of control of us.

Donegal Mutual’s majority voting control of us, certain anti-takeover provisions in our certificate of incorporation and by-

laws and certain provisions of the Delaware General Corporation Law, or the DGCL, could delay or prevent the removal of 
members of our board of directors and could make a merger, tender offer or proxy contest involving us more expensive as well 
as unlikely to succeed, even if such events were in the best interests of our stockholders other than Donegal Mutual. These 
factors could also discourage a third party from attempting to acquire control of us. In particular, our certificate of incorporation 
and by-laws include the following anti-takeover provisions:

• 

• 

• 

our board of directors is classified into three classes, so that our stockholders elect only one-third of the members of 
our board of directors each year;

our stockholders may remove our directors only for cause;

our stockholders may not take stockholder action except at an annual or special meeting of our stockholders;
-27-

     
   
    
• 

• 

the request of stockholders holding at least 20% of the combined voting power of our Class A common stock and our 
Class B common stock is required for a stockholder to call a special meeting of our stockholders;

our by-laws require that stockholders provide advance notice to us to nominate candidates for election to our board of 
directors or to propose any other item of stockholder business at a stockholders’ meeting;

•  we do not permit cumulative voting rights in the election of our directors;

• 

• 

our certificate of incorporation does not provide for preemptive rights in connection with any issuance of securities by 
us; and

our board of directors may issue, without stockholder approval unless otherwise required by law, preferred stock with 
such terms as our board of directors may determine.

We have authorized preferred stock that we could issue without stockholder approval to make it more difficult for a 

third party to acquire us.

We have 2.0 million authorized shares of preferred stock that we could issue in one or more series without further 
stockholder approval, unless the DGCL or the rules of the NASDAQ Global Select Market otherwise require, and upon such 
terms and conditions, and having such rights, privileges and preferences, as our board of directors may determine. Our potential 
issuance of preferred stock may make it more difficult for a third party to acquire control of us.     

Because we are an insurance holding company, no person can acquire or seek to acquire a 10% or greater interest in 

us without first obtaining approval of the insurance commissioners of the states of domicile of each of our insurance 
subsidiaries.

We own insurance subsidiaries domiciled in the states of Maryland, Michigan, Pennsylvania and Virginia, and Donegal 
Mutual owns or controls insurance companies domiciled in Georgia and New Mexico. The insurance laws of each of these 
states provide that no person can acquire or seek to acquire a 10% or greater interest in us without first filing specified 
information with the insurance commissioners of those states and obtaining the prior approval of the proposed acquisition of a 
10% or greater interest in us by each of the state insurance commissioners based on statutory standards designed to protect the 
safety and soundness of us and our insurance subsidiaries.

Our insurance subsidiaries currently conduct business in a limited number of states, with a concentration of business in 

Pennsylvania, Michigan, Maryland, Georgia and Virginia. Any single catastrophe occurrence or other condition affecting 
losses in these states could adversely affect the results of operations of our insurance subsidiaries.

Our insurance subsidiaries conduct business in 20 states located primarily in the Mid-Atlantic, Midwestern, New England 

and Southern states. A substantial portion of their business consists of private passenger and commercial automobile, 
homeowners, commercial multi-peril and workers’ compensation insurance in Pennsylvania, Michigan, Maryland, Georgia and 
Virginia. While our insurance subsidiaries and Donegal Mutual actively manage their respective exposure to catastrophes 
through their underwriting processes and the purchase of reinsurance, a single catastrophic occurrence, destructive weather 
pattern, general economic trend, terrorist attack, regulatory development or other condition affecting one or more of the states 
in which our insurance subsidiaries conduct substantial business could materially adversely affect their business, financial 
condition and results of operations. Common catastrophic events include hurricanes, earthquakes, tornadoes, wind and hail 
storms, fires, explosions and severe winter storms. 

If the independent agents who market the products of our insurance subsidiaries do not maintain their current levels of 
premium writing with us, fail to comply with established underwriting guidelines of our insurance subsidiaries or otherwise 
inappropriately market the products of our insurance subsidiaries, the business, financial condition and results of 
operations of our insurance subsidiaries could be adversely affected.

Our insurance subsidiaries market their insurance products solely through a network of approximately 2,400 independent 
insurance agencies. This agency distribution system is one of the most important components of the competitive profile of our 
insurance subsidiaries. As a result, our insurance subsidiaries depend to a material extent upon their independent agents, each of 
whom has the authority to bind one or more of our insurance subsidiaries to insurance coverage. To the extent that such 
independent agents’ marketing efforts fail to result in the maintenance of their current levels of volume and quality or they bind 
our insurance subsidiaries to unacceptable insurance risks, fail to comply with the established underwriting guidelines of our 

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insurance subsidiaries or otherwise inappropriately market the products of our insurance subsidiaries, the business, financial 
condition and results of operations of our insurance subsidiaries could suffer.

The business of our insurance subsidiaries may not continue to grow and may be materially adversely affected if our 
insurance subsidiaries cannot retain existing, and attract new, independent agents or if insurance consumers increase their 
use of insurance marketing systems other than independent agents.

Our insurance subsidiaries’ ability to retain existing, and to attract new, independent agents is essential to the continued 
growth of the business of our insurance subsidiaries. If independent agents find it easier to do business with the competitors of 
our insurance subsidiaries, our insurance subsidiaries could find it difficult to retain their existing business or to attract new 
business. While our insurance subsidiaries believe they maintain good relationships with the independent agents they have 
appointed, our insurance subsidiaries cannot be certain that these independent agents will continue to sell the products of our 
insurance subsidiaries to the consumers these independent agents represent. Some of the factors that could adversely affect the 
ability of our insurance subsidiaries to retain existing, and attract new, independent agents include:

• 

• 

• 

• 

• 

the significant competition among insurance companies to attract independent agents;

the labor-intensive and time-consuming process of selecting new independent agents;

the insistence of our insurance subsidiaries that independent agents adhere to certain standards;

the ability of our insurance subsidiaries to pay competitive and attractive commissions, bonuses and other incentives 
to independent agents; and

the ongoing consolidation of independent agencies, which may result in the acquisition of independent agencies from 
which our insurance subsidiaries currently receive business by larger entities with which our insurance subsidiaries do 
not have business relationships.

While our insurance subsidiaries sell insurance to policyholders solely through their network of independent agencies, 
many competitors of our insurance subsidiaries sell insurance through a variety of delivery methods, including independent 
agencies, captive agencies, the Internet and direct sales. To the extent that current and potential policyholders change their 
marketing system preference, the business, financial condition and results of operations of our insurance subsidiaries may be 
adversely affected.

We are dependent on dividends from our insurance subsidiaries for the payment of our operating expenses, our debt 

service and dividends to our stockholders; however, there are regulatory restrictions and business considerations that may 
limit the amount of dividends our insurance subsidiaries may pay to us.

As a holding company, we rely primarily on dividends from our insurance subsidiaries as a source of funds to meet our 
corporate obligations and to pay dividends to our stockholders. The amount of dividends our insurance subsidiaries can pay to 
us is subject to regulatory restrictions and depends on the amount of surplus our insurance subsidiaries maintain. From time to 
time, the NAIC and various state insurance regulators consider modifying the method of determining the amount of dividends 
that an insurance company may pay without prior regulatory approval. The maximum amount of ordinary dividends that our 
insurance subsidiaries can pay to us in 2020 without prior regulatory approval is approximately $39.9 million. Other business 
and regulatory considerations, such as the impact of dividends on surplus that could affect the ratings of our insurance 
subsidiaries, competitive conditions, RBC requirements, the investment results of our insurance subsidiaries and the amount of 
premiums that our insurance subsidiaries write could also adversely impact the ability of our insurance subsidiaries to pay 
dividends to us.

If A.M. Best downgrades the rating it has assigned to Donegal Mutual or any of our insurance subsidiaries, it would 

adversely affect their competitive position.

Industry ratings are a factor in establishing and maintaining the competitive position of insurance companies. A.M. Best, 

an industry-accepted source of insurance company financial strength ratings, rates Donegal Mutual and our insurance 
subsidiaries. A.M. Best ratings provide an independent opinion of an insurance company’s financial health and its ability to 
meet its obligations to its policyholders. We believe that the financial strength rating of A.M. Best is material to the operations 
of Donegal Mutual and our insurance subsidiaries. For example, certain lenders require customers to purchase insurance from 
an insurance carrier that has received an A.M. Best rating that exceeds a certain level. Currently, Donegal Mutual and our 
insurance subsidiaries each have an A (Excellent) rating from A.M. Best. In February 2019, A.M. Best revised its rating outlook 
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from stable to negative as a result of the decline in the operating performance of Donegal Mutual and our insurance subsidiaries 
in 2017 and 2018. In March 2020, A.M. Best affirmed its A (Excellent) ratings of Donegal Mutual and our insurance 
subsidiaries. However, if A.M. Best were to downgrade the rating of Donegal Mutual or any of our insurance subsidiaries, it 
would adversely affect the competitive position of Donegal Mutual or that insurance subsidiary and make it more difficult for it 
to market its products and retain its existing policyholders.

Our strategy to grow in part through acquisitions of smaller insurance companies exposes us to risks that could 

adversely affect our results of operations and financial condition.

The affiliation with, and acquisition of, smaller, and often undercapitalized, insurance companies involves risks that could 

adversely affect our results of operations and financial condition. The risks associated with these affiliations and acquisitions 
include:

• 

• 

• 

• 

• 

the potential inadequacy of reserves for losses and loss expenses of the other insurer;

the need to supplement management of the other insurer with additional experienced personnel;

conditions imposed by regulatory agencies that make the realization of cost-savings through integration of the 
operations of the other insurer with our operations more difficult;

the need of the other insurer for additional capital that we did not anticipate at the time of the acquisition or affiliation; 
and

the use of more of our management’s time in improving the operations of the other insurer than we originally 
anticipated.

If we cannot obtain sufficient capital to fund the organic growth of our insurance subsidiaries and to make 

acquisitions, we may not be able to expand our business.

Our strategy is to expand our business through the organic growth of our insurance subsidiaries and through our strategic 

acquisitions of regional insurance companies. Our insurance subsidiaries may require additional capital in the future to support 
this strategy. If we cannot obtain sufficient capital on satisfactory terms and conditions, we may not be able to expand the 
business of our insurance subsidiaries or to make future acquisitions. Our ability to obtain additional financing will depend on a 
number of factors, many of which are beyond our control. For example, we may not be able to obtain additional debt or equity 
financing because we or our insurance subsidiaries may already have substantial debt at the time, because we or our insurance 
subsidiaries do not have sufficient cash flow to service or repay our existing or additional debt or because financial institutions 
are not making financing available. In addition, any equity capital we obtain in the future could be dilutive to our existing 
stockholders.     

Competition within the property and casualty insurance industry may adversely impact the revenues and profit margins 

of our insurance subsidiaries.

The property and casualty insurance industry is intensely competitive. Competition can be based on many factors, 

including:

• 

• 

• 

• 

• 

• 

the perceived financial strength of the insurer;

premium rates;

policy terms and conditions;

policyholder service;

reputation; and

experience.

Our insurance subsidiaries compete with many regional and national property and casualty insurance companies, including 

direct sellers of insurance products, insurers having their own agency organizations and other insurers represented by 

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independent agents. Many of these insurers have greater capital than our insurance subsidiaries, have substantially greater 
financial, technical and operating resources and have equal or higher ratings from A.M. Best than our insurance subsidiaries. In 
addition, our competitors may become increasingly better capitalized in the future as the property and casualty insurance 
industry continues to consolidate.

The greater capitalization of many of the competitors of our insurance subsidiaries enables them to operate with lower 
profit margins and, therefore, allows them to market their products more aggressively, to take advantage more quickly of new 
marketing opportunities and to offer lower premium rates. In addition to established insurers, our insurance subsidiaries 
compete with a growing number of start-ups, some of which have received substantial infusions of capital, that seek to disrupt 
traditional business platforms and distribution channels. Our insurance subsidiaries may not be able to maintain their current 
competitive position in the markets in which they operate if their competitors offer prices for their products that are lower than 
the prices our insurance subsidiaries are prepared to offer. Moreover, if these competitors lower the price of their products and 
our insurance subsidiaries meet their pricing, the profit margins and revenues of our insurance subsidiaries may decrease and 
their ratios of claims and expenses to premiums may increase. All of these factors could materially adversely affect the 
financial condition and results of operations of our insurance subsidiaries and their A.M. Best ratings.

Because the investment portfolios of our insurance subsidiaries consist primarily of fixed-income securities, their 

investment income and the fair value of their investment portfolios could decrease as a result of a number of factors.

Our insurance subsidiaries invest the premiums they receive from their policyholders and maintain investment portfolios 

that consist primarily of fixed-income securities. The effective management of these investment portfolios is an important 
component of the profitability of our insurance subsidiaries. Our insurance subsidiaries derive a significant portion of their 
operating income from the income they receive on their invested assets. A number of factors may affect the quality and/or yield 
of their investment portfolios, including the general economic and business environment, government monetary policy, changes 
in the credit quality of the issuers of the fixed-income securities our insurance subsidiaries own, changes in market conditions 
and regulatory changes. The fixed-income securities our insurance subsidiaries own consist primarily of securities issued by 
domestic entities that are backed either by the credit or collateral of the underlying issuer. Factors such as an economic 
downturn, disruption in the credit market or the availability of credit, a regulatory change pertaining to a particular issuer’s 
industry, a significant deterioration in the cash flows of the issuer or a change in the issuer’s marketplace may adversely affect 
the ability of our insurance subsidiaries to collect principal and interest from the issuer in which they invest.

The investments of our insurance subsidiaries are also subject to risk resulting from interest rate fluctuations. Increasing 

interest rates or a widening in the spread between interest rates available on U.S. Treasury securities and corporate debt or 
asset-backed securities, for example, will typically have an adverse impact on the market values of fixed-rate securities. If 
interest rates remain at historically low levels, our insurance subsidiaries will generally have a lower overall rate of return on 
investments of cash their operations generate. In addition, in the event of the call or maturity of investments in a low interest 
rate environment, our insurance subsidiaries may not be able to reinvest the proceeds in securities with comparable interest 
rates. Changes in interest rates may reduce both the profitability and the return on the invested capital of our insurance 
subsidiaries. 

We and our insurance subsidiaries depend on key personnel. The loss of any member of our executive management or 

the senior management of our insurance subsidiaries could negatively affect the continuation of our business strategies and 
achievement of our growth objectives.

The loss of, or failure to attract, key personnel could significantly impede our financial plans, growth, marketing and other 
objectives and those of our insurance subsidiaries. The continued success of our insurance subsidiaries depends to a substantial 
extent on the ability and experience of their senior management. Our insurance subsidiaries and we believe that our future 
success is dependent on our ability to attract and retain additional skilled and qualified personnel and to expand, train and 
manage our employees. We and Donegal Mutual have two to three-year automatically-renewing employment agreements with 
our senior officers, including all of our named executive officers.

The reinsurance agreements on which our insurance subsidiaries rely do not relieve our insurance subsidiaries from 

their primary liability to their policyholders, and our insurance subsidiaries face a risk of non-payment from their 
reinsurers as well as the non-availability of reinsurance in the future.

Our insurance subsidiaries rely on reinsurance agreements to limit their maximum net loss from large single catastrophic 
risks or excess of loss risks in areas where our insurance subsidiaries may have a concentration of policyholders. Reinsurance 
also enables our insurance subsidiaries to increase their capacity to write insurance because it has the effect of leveraging the 
surplus of our insurance subsidiaries. Although the reinsurance our insurance subsidiaries maintain provides that the reinsurer is 
-31-

     
     
liable to them for any reinsured losses, the reinsurance agreements do not generally relieve our insurance subsidiaries from 
their primary liability to their policyholders if the reinsurer fails to pay the reinsurance claims of our insurance subsidiaries. To 
the extent that a reinsurer is unable to pay losses for which it is liable to our insurance subsidiaries, our insurance subsidiaries 
remain liable for such losses. At December 31, 2019, our insurance subsidiaries had approximately $141.0 million of 
reinsurance receivables from third-party reinsurers relating to paid and unpaid losses. Any insolvency or inability of these 
reinsurers to make timely payments to our insurance subsidiaries under the terms of their reinsurance agreements would 
adversely affect the results of operations of our insurance subsidiaries.

Michigan law requires MICO to provide unlimited lifetime medical benefits under the personal injury protection, or PIP, 

coverage of the personal automobile and commercial automobile policies it writes in the State of Michigan. Michigan law also 
requires MICO to be a member of the Michigan Catastrophic Claims Association, or MCCA, in order to write automobile 
insurance.  The MCCA receives funding through assessments that its members collect from policyholders in the state and 
provides reinsurance for PIP claims that exceed a set retention. At December 31, 2019, MICO had approximately $70.4 million 
of reinsurance receivables from MCCA relating to paid and unpaid losses. The MCCA has generated significant operating 
deficits in recent years.  Although we currently consider the risk to be remote, should the MCCA be unable to fulfill its 
payment obligations to MICO in the future, MICO’s financial condition and results of operations could be adversely affected.

In addition, our insurance subsidiaries face a risk of the non-availability of reinsurance or an increase in reinsurance costs 
that could adversely affect their ability to write business or their results of operations. Market conditions beyond the control of 
our insurance subsidiaries, such as the amount of surplus in the reinsurance market and the frequency and severity of natural 
and man-made catastrophes, affect both the availability and the cost of the reinsurance our insurance subsidiaries purchase. If 
our insurance subsidiaries cannot maintain their current level of reinsurance or purchase new reinsurance protection in amounts 
that our insurance subsidiaries consider sufficient, our insurance subsidiaries would either have to accept an increase in their 
net risk retention or reduce their insurance writings, either of which could adversely affect them.

The growth and profitability of our insurance subsidiaries depend, in part, on the effective maintenance and ongoing 

development of Donegal Mutual’s information technology systems, and the allocation of related costs to our insurance 
subsidiaries may adversely impact their profitability.

Our insurance subsidiaries utilize Donegal Mutual’s information technology systems to conduct their insurance business, 

including policy quoting and issuance, claims processing, processing of incoming premium payments and other important 
functions.  As a result, the ability of our insurance subsidiaries to grow their business and conduct profitable operations depends 
on Donegal Mutual’s ability to maintain its existing information technology systems and to develop new technology systems 
that will support the business of Donegal Mutual and our insurance subsidiaries in a cost-efficient manner and provide 
information technology capabilities equivalent to those of our competitors.  The allocation among our insurance subsidiaries 
and Donegal Mutual of the costs of developing and maintaining Donegal Mutual’s information technology systems may impact 
adversely our insurance subsidiaries’ expense ratio and underwriting profitability, and such costs may exceed Donegal Mutual’s 
and our expectations. 

Donegal Mutual is currently in the midst of a multi-year effort to modernize certain of its key infrastructure and 
applications systems. These new systems are intended to provide various benefits to Donegal Mutual and our insurance 
subsidiaries, including streamlined workflows and business processes, service enhancements for their agents and policyholders, 
opportunities to implement new product models and innovative business solutions, greater utilization of data analytics and 
operational efficiencies. Our insurance subsidiaries will issue workers’ compensation policies from the new systems beginning 
with new policies effective in May 2020 and renewal policies effective in June 2020. Over the next several years, Donegal 
Mutual expects to implement new systems for the remaining lines of business Donegal Mutual and our insurance subsidiaries 
offer currently. Even with Donegal Mutual's and our best planning and efforts and the involvement of third-party experts, 
Donegal Mutual may not complete the implementation of these new systems within its planned time frames or budget. Further, 
Donegal Mutual’s information technology systems may not deliver the benefits Donegal Mutual and we expect and may fail to 
keep pace with our competitors’ information technology systems.  As a result, Donegal Mutual and our insurance subsidiaries 
may not have the ability to grow their business and meet their profitability objectives.

The disruption or failure of Donegal Mutual’s information technology systems or the compromise of the security of 
those systems that results in the theft or misuse of confidential information could materially impact adversely the business 
of Donegal Mutual and our insurance subsidiaries.

Our insurance subsidiaries’ business operations depend significantly upon the availability and successful operation of 
Donegal Mutual’s information technology systems. In addition, in the normal course of their operations, Donegal Mutual and 
our insurance subsidiaries collect, utilize and maintain confidential information regarding individuals and businesses.  While 

-32-

Donegal Mutual has established various security measures to protect its information technology systems and confidential data, 
unanticipated computer viruses, malware, power outages, unauthorized access or other cyberattacks could disrupt those systems 
or result in the misappropriation or loss of confidential data. Donegal Mutual could experience technology system failures or 
other outages that would impact the availability of its information technology systems. Donegal Mutual has experienced brief 
disruptions of systems in the past, including those systems that allow underwriting and processing of new policies. Disruption 
in the availability of Donegal Mutual’s information technology systems could impact the ability of Donegal Mutual and our 
insurance subsidiaries to underwrite and process their policies timely, process and settle claims promptly and provide expected 
levels of customer service to agents and policyholders. 

While Donegal Mutual has identified threats to the security of its information technology systems, Donegal Mutual and we 

are unaware of any significant breach of the security measures Donegal Mutual maintains. A significant breach of the security 
of Donegal Mutual’s information technology systems that results in the misappropriation or misuse of confidential information 
could damage the business reputation of Donegal Mutual and our insurance subsidiaries and could expose Donegal Mutual and 
our insurance subsidiaries to litigation.  The financial impact to Donegal Mutual, us and our insurance subsidiaries of a 
significant breach could be material.

Risks Relating to Our Common Stock

The price of our common stock may be adversely affected by its low trading volume.

Our Class A common stock and our Class B common stock have limited liquidity. Reported average daily trading volume 

for our Class A common stock and our Class B common stock for the year ended December 31, 2019 was approximately 
19,970 shares and approximately 349 shares, respectively. This limited liquidity could subject our shares of Class A common 
stock and our shares of Class B common stock to greater price volatility.

Donegal Mutual’s majority voting control of our stock, anti-takeover provisions of our certificate of incorporation and 
by-laws and certain state laws make it unlikely anyone could acquire control of us unless Donegal Mutual were in favor of 
the acquisition of control.

Donegal Mutual’s ownership of our Class A common stock and Class B common stock, certain anti-takeover provisions of 

our certificate of incorporation and by-laws, certain provisions of Delaware law and the insurance laws and regulations of 
Georgia, Maryland, Michigan, New Mexico, Pennsylvania and Virginia could delay or prevent the removal of members of our 
board of directors and could make it more difficult for a merger, tender offer or proxy contest involving us to succeed, even if 
our stockholders other than Donegal Mutual believed any of such events would be beneficial to them. These factors could also 
discourage a third party from attempting to acquire control of us. The classification of our board of directors could also have 
the effect of delaying or preventing a change in our control.

In addition, we have 2,000,000 authorized shares of preferred stock that we could issue in one or more series without 

stockholder approval, to the extent applicable law permits, and upon such terms and conditions, and having such rights, 
privileges and preferences, as our board of directors may determine. Our ability to issue preferred stock could make it difficult 
for a third party to acquire us. We have no current plans to issue any preferred stock.

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Item 1B. Unresolved Staff Comments.

We have no unresolved written comments from the Securities and Exchange Commission staff regarding our filings under 

the Exchange Act.

Item 2.     Properties.

We and our insurance subsidiaries share administrative headquarters with Donegal Mutual in a building in Marietta, 
Pennsylvania that Donegal Mutual owns. Donegal Mutual charges us and our insurance subsidiaries for an appropriate portion 
of the building expenses under an inter-company allocation agreement. The Marietta headquarters has approximately 270,000 
square feet of office space. Southern owns a facility of approximately 10,000 square feet in Glen Allen, Virginia. Atlantic States 
owns a facility of approximately 25,500 square feet in Le Mars, Iowa and a facility of approximately 8,800 square feet in 
Sheboygan Falls, Wisconsin.

Item 3.     Legal Proceedings.

Our insurance subsidiaries are parties to routine litigation that arises in the ordinary course of their insurance business. We 

believe that the resolution of these lawsuits will not have a material adverse effect on the financial condition or results of 
operations of our insurance subsidiaries.

Item 4.     Mine Safety Disclosures.

Not applicable.

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PART II

Item 5.      Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities.

Our Class A common stock and Class B common stock trade on the NASDAQ Global Select Market under the symbols 

“DGICA” and “DGICB,” respectively. 

At the close of business on March 2, 2020, we had approximately 1,768 holders of record of our Class A common stock 

and approximately 257 holders of record of our Class B common stock.

We declared dividends of $0.58 per share on our Class A common stock and $0.51 per share on our Class B common stock 
in 2019, compared to $0.57 per share on our Class A common stock and $0.50 per share on our Class B common stock in 2018.

-35-

Stock Performance Chart.

The following graph provides an indicator of cumulative total stockholder returns on our Class A common stock and our 
Class B common stock for the period beginning on December 31, 2014 and ending on December 31, 2019, compared to the 
Russell 2000 Index and a peer group comprised of seven property and casualty insurance companies over the same period.  The 
peer group consists of Cincinnati Financial Corp., Hanover Insurance, Horace Mann Educators, Selective Insurance Group Inc., 
State Auto Financial Corp. and United Fire and Casualty Co.  The graph shows the change in value of an initial $100 
investment on December 31, 2014, assuming reinvestment of all dividends.

Donegal Group Inc. Class A

Donegal Group Inc. Class B

Russell 2000 Index

Peer Group

2014
$100.00

100.00

100.00

100.00

2015
$91.28

78.65

94.29

116.63

2016
$117.47

78.05

112.65

149.50

2017
$120.28

77.13

127.46

163.45

2018
$98.62

62.07

111.94

174.68

2019
$111.55

66.00

138.50

217.01

Value Line, Inc. prepared the foregoing performance graph and data. The performance graph and accompanying data shall 
not be deemed "filed" as part of this Form 10-K Report for purposes of Section 18 of the Exchange Act or otherwise subject to 
the liabilities of that section and should not be deemed incorporated by reference into any other filing we make under the 
Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent we specifically incorporate the performance 
graph and accompanying data by reference into such filing.

-36-

Item 6.     Selected Financial Data.

Year Ended December 31,

2019

2018

2017

2016

2015

Income Statement Data

Premiums earned

Investment income, net

Investment gains (losses)

Total revenues
Income (loss) before income tax

expense (benefit)

Income tax expense (benefit)

Net income (loss)

Basic earnings (loss) per share -
Class A
Diluted earnings (loss) per share -
Class A

Cash dividends per share - Class A

Basic earnings (loss) per share -
Class B
Diluted earnings (loss) per share -
Class B

Cash dividends per share - Class B

Balance Sheet Data at Year End

Total investments

Total assets

Debt obligations

Stockholders’ equity

Book value per share

$ 756,078,400   $ 741,290,873   $ 702,514,755   $ 656,204,797   $ 605,640,728

29,514,955  

21,984,617  

812,451,471  

26,907,656  
(4,801,509)  
771,828,320  

23,527,304  

22,632,730  

20,949,698

5,705,255  

2,525,575  

1,934,424

739,026,537  

688,423,020  

636,387,263

57,081,030  

9,929,286  

47,151,744  

(48,236,849)  
(15,476,509)  
(32,760,340)  

12,114,462  

41,328,407  

27,592,268

4,998,362  

10,527,270  

6,602,235

7,116,100  

30,801,137  

20,990,033

1.68  

1.67  

0.58  

1.51  

1.51  

0.51  

(1.18)  

(1.18)  
0.57  

(1.09)  

(1.09)  
0.50  

0.27  

0.26  

0.56  

0.22  

0.22  

0.49  

1.19  

1.16  

0.55  

1.06  

1.06  

0.48  

0.78

0.77

0.54

0.69

0.69

0.47

$1,110,553,363   $1,030,798,566   $1,005,869,705   $ 945,519,655   $ 900,822,274

1,923,161,131   1,832,078,267   1,737,919,778   1,623,131,037   1,537,834,415

40,000,000  

65,000,000  

64,000,000  

74,000,000  

86,000,000

451,015,519  

398,869,901  

448,696,104  

438,615,320  

408,388,568

15.67  

14.05  

15.95  

16.21  

15.66

-37-

 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
Item 7.     Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Overview

Donegal Mutual Insurance Company (“Donegal Mutual”) organized us as an insurance holding company on August 26, 

1986. See “Business - History and Organizational Structure” for more information. Our insurance subsidiaries, Atlantic States 
Insurance Company (“Atlantic States”), Southern Insurance Company of Virginia (“Southern”), The Peninsula Insurance 
Company and Peninsula Indemnity Company (collectively, “Peninsula”), and Michigan Insurance Company (“MICO”) write 
personal and commercial lines of property and casualty coverages exclusively through a network of independent insurance 
agents in certain Mid-Atlantic, Midwest, New England and Southern states. The personal lines products of our insurance 
subsidiaries consist primarily of homeowners and private passenger automobile policies. The commercial lines products of our 
insurance subsidiaries consist primarily of commercial automobile, commercial multi-peril and workers’ compensation policies. 

During 2018, we and Donegal Mutual implemented a number of actions to improve our financial results and enhance our 

operations in the future. Those actions included implementing premium rate increases in many of our operating states and 
business lines, strengthening our loss reserves in response to changing loss reporting and litigation trends, entering into a 
transfer agreement to facilitate an orderly exit from the personal lines markets in seven states where we projected continuing 
underwriting losses, consolidating a regional branch office into our home office, consolidating our reinsurance program for 
2019 and initiating a multi-year systems modernization project.

We and Donegal Mutual Insurance Company sold Donegal Financial Services Corporation (“DFSC”) to Northwest 

Bancshares, Inc. (“Northwest”) on March 8, 2019, resulting in proceeds valued at approximately $85.8 million in a 
combination of cash and Northwest common stock. Immediately prior to the closing of the merger, DFSC paid a dividend of 
approximately $29.2 million to us and Donegal Mutual. As the owner of 48.2% of DFSC’s common stock, we received a 
dividend payment from DFSC of approximately $14.1 million and consideration from Northwest valued at approximately 
$41.4 million. We recorded a gain of $12.7 million from the sale of DFSC in our results of operations during 2019. We sold the 
Northwest common stock that we received as part of the consideration during 2019. This transaction represented the 
culmination of a banking strategy that began with the formation of DFSC in 2000.

 At December 31, 2019, Donegal Mutual held approximately 43% of our outstanding Class A common stock and 

approximately 84% of our outstanding Class B common stock. This ownership provides Donegal Mutual with approximately 
71% of the combined voting power of our outstanding shares of Class A common stock and our outstanding shares of Class B 
common stock.

Donegal Mutual and Atlantic States entered into a proportional reinsurance agreement, or pooling agreement, effective 

October 1, 1986. Under this pooling agreement, Donegal Mutual and Atlantic States pool and then share proportionately 
substantially all of their respective premiums, losses and expenses. Atlantic States’ participation in the pool has been 80%  
since March 1, 2008. The operations of our insurance subsidiaries and Donegal Mutual are interrelated due to the pooling 
agreement and other factors. While maintaining the separate corporate existence of each company, our insurance subsidiaries 
and Donegal Mutual conduct business together as the Donegal Insurance Group. As such, Donegal Mutual and our insurance 
subsidiaries share the same business philosophy, the same management, the same employees and the same facilities and offer 
the same types of insurance products. See “Business - History and Organizational Structure” for more information regarding 
the pooling agreement and other transactions with our affiliates. 

In July 2013, our board of directors authorized a share repurchase program pursuant to which we have the authority to 

purchase up to 500,000 additional shares of our Class A common stock at prices prevailing from time to time in the open 
market subject to the provisions of the SEC Rule 10b-18 and in privately negotiated transactions. We did not purchase any 
shares of our Class A common stock under this program during 2019 or 2018. We have purchased a total of 57,658 shares of 
our Class A common stock under this program from its inception through December 31, 2019.

Critical Accounting Policies and Estimates 

We combine our financial statements with those of our insurance subsidiaries and present them on a consolidated basis in 

accordance with GAAP. 

Our insurance subsidiaries make estimates and assumptions that can have a significant effect on amounts and disclosures 

we report in our financial statements. The most significant estimates relate to the reserves of our insurance subsidiaries for 
property and casualty insurance unpaid losses and loss expenses. While we believe our estimates and the estimates of our 
insurance subsidiaries are appropriate, the ultimate amounts may differ from the estimates we provided. We regularly review 

-38-

 
our methods for making these estimates, and we reflect any adjustment we consider necessary in our results of operations for 
the period in which we make an adjustment.

Liability for Losses and Loss Expenses 

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay 
with respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. At the 
time of establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or be 
less than such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on 
assumptions as to future loss trends, expected claims severity, judicial theories of liability and other factors. However, during 
the loss adjustment period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently, 
it often becomes necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any 
adjustments to the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations 
in the period in which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of 
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance 
subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical 
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of 
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations. 
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim 
settlement periods on bodily injury claims during the past several years. These trend changes give rise to greater uncertainty as 
to the pattern of future loss settlements on bodily injury claims. Related uncertainties regarding future trends include the rate of 
plaintiff attorney involvement in claims and the cost of medical technologies and procedures. Assumptions related to our 
insurance subsidiaries’ external environment include the absence of significant changes in tort law and the legal environment 
that increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate 
of loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in 
the recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business 
and consistency in reinsurance coverage and collectability of reinsured losses, among other items.  To the extent our insurance 
subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries make 
adjustments in their reserves that they consider appropriate for such changes. Accordingly, our insurance subsidiaries’ ultimate 
liability for unpaid losses and loss expenses will likely differ from the amount recorded at December 31, 2019. For every 1% 
change in our insurance subsidiaries’ loss and loss expense reserves, net of reinsurance recoverable, the effect on our pre-tax 
results of operations would be approximately $5.1 million.

The establishment of appropriate liabilities is an inherently uncertain process and we can provide no assurance that our 

insurance subsidiaries’ ultimate liability will not exceed our insurance subsidiaries’ loss and loss expense reserves and have an 
adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency and 
extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions and events that 
serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially all 
property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their 
estimated future liabilities for losses and loss expenses in certain periods and, in other periods, their estimated future liabilities 
for losses and loss expenses have exceeded their actual liabilities for losses and loss expenses. Changes in our insurance 
subsidiaries’ estimates of their liability for losses and loss expenses generally reflect actual payments and their evaluation of 
information received subsequent to the prior reporting period.

 Our insurance subsidiaries recognized a (decrease) increase in their liability for losses and loss expenses of prior years of 

($12.9 million), $35.6 million and $6.6 million in 2019, 2018 and 2017, respectively. Our insurance subsidiaries made no 
significant changes in their reserving philosophy or claims management personnel, and they have made no significant offsetting 
changes in estimates that increased or decreased their loss and loss expense reserves in those years. The 2019 development 

-39-

represented 2.7% of the December 31, 2018 net carried reserves and resulted primarily from lower-than-expected severity in 
the workers’ compensation line of business, partially offset by higher-than-expected severity in the commercial automobile and 
commercial multi-peril lines of business, for accident years prior to 2019. The majority of the 2019 development related to 
decreases in the liability for losses and loss expenses of prior years for Atlantic States and Michigan. The 2018 development 
represented 9.3% of the December 31, 2017 net carried reserves and resulted primarily from higher-than-expected severity in 
the commercial multi-peril, personal automobile and commercial automobile lines of business, offset by lower-than-expected 
severity in the workers’ compensation line of business, for accident years prior to 2018. The majority of the 2018 development 
related to increases in the liability for losses and loss expenses of prior years for Atlantic States and Southern. During 2018, our 
insurance subsidiaries received new information on previously-reported commercial automobile and personal automobile 
claims that led our insurance subsidiaries to conclude that their prior actuarial assumptions did not fully anticipate recent 
changes in severity and reporting trends. Our insurance subsidiaries have encountered increasing difficulties in projecting the 
ultimate severity of automobile losses over recent accident years, which our insurance subsidiaries attribute to worsening 
litigation trends and an increased delay in the reporting to our insurance subsidiaries of information with respect to the severity 
of claims. As a result, our insurance subsidiaries' actuaries increased their projections of the ultimate cost of our insurance 
subsidiaries' prior-year personal automobile and commercial automobile losses, and our insurance subsidiaries added $17.7 
million to their reserves for personal automobile and $20.8 million to their reserves for commercial automobile for accident 
years prior to 2018. The 2017 development represented 1.9% of the December 31, 2016 net carried reserves and resulted 
primarily from higher-than-expected severity in the commercial multi-peril, personal automobile and commercial automobile 
lines of business, offset by lower-than-expected severity in the workers’ compensation line of business, for accident years prior 
to 2017. The majority of the 2017 development related to increases in the liability for losses and loss expenses of prior years for 
Atlantic States and Peninsula. 

Excluding the impact of severe weather events, our insurance subsidiaries have noted stable amounts in the number of 

claims incurred and the number of claims outstanding at period ends relative to their premium base in recent years across most 
of their lines of business. However, the amount of the average claim outstanding has increased gradually over the past several 
years due to various factors such as rising medical loss costs and increased litigation trends. We have also experienced a general 
slowing of settlement rates in litigated claims. Our insurance subsidiaries could have to make further adjustments to their 
estimates in the future. However, on the basis of our insurance subsidiaries’ internal procedures, which analyze, among other 
things, their prior assumptions, their experience with similar cases and historical trends such as reserving patterns, loss 
payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions and public 
attitudes, we believe that our insurance subsidiaries have made adequate provision for their liability for losses and loss 
expenses.

Atlantic States’ participation in the pool with Donegal Mutual exposes Atlantic States to adverse loss development on the 
business of Donegal Mutual that the pool includes. However, pooled business represents the predominant percentage of the net 
underwriting activity of both companies, and Donegal Mutual and Atlantic States share proportionately any adverse risk 
development relating to the pooled business. The business in the pool is homogeneous and each company has a pro-rata share 
of the entire pool. Since the predominant percentage of the business of Atlantic States and Donegal Mutual is pooled and the 
results shared by each company according to its participation level under the terms of the pooling agreement, the intent of the 
underwriting pool is to produce a more uniform and stable underwriting result from year to year for each company than either 
would experience individually and to spread the risk of loss between the companies.

Donegal Mutual and our insurance subsidiaries operate together as the Donegal Insurance Group and share a combined 

business plan designed to achieve market penetration and underwriting profitability objectives. The products our insurance 
subsidiaries and Donegal Mutual offer are generally complementary, thereby allowing Donegal Insurance Group to offer a 
broader range of products to a given market and to expand Donegal Insurance Group’s ability to service an entire personal lines 
or commercial lines account. Distinctions within the products of Donegal Mutual and our insurance subsidiaries generally 
relate to specific risk profiles targeted within similar classes of business, such as preferred tier products compared to standard 
tier products, but we do not allocate all of the standard risk gradients to one company. Therefore, the underwriting profitability 
of the business the individual companies write directly will vary. However, because the pool homogenizes the risk 
characteristics of the predominant percentage of the business Donegal Mutual and Atlantic States write directly and each 
company shares the underwriting results according to each company’s participation percentage, each company realizes its 
percentage share of the underwriting results of the pool. 

-40-

Our insurance subsidiaries’ liability for losses and loss expenses by major line of business at December 31, 2019 and 2018 

consisted of the following:

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Total commercial and personal lines

Plus reinsurance recoverable

2019

2018

(in thousands)

$ 126,224

$ 106,734

109,060

102,424

9,115

346,823

132,191

23,494

4,398

160,083

506,906

362,768

109,512

85,937

5,207

307,390

144,788

18,374

4,846

168,008

475,398

339,267

       Total liability for losses and loss expenses

$ 869,674

$ 814,665

We have evaluated the effect on our insurance subsidiaries’ loss and loss expense reserves and our stockholders’ equity in 

the event of reasonably likely changes in the variables we consider in establishing loss and loss expense reserves. We 
established the range of reasonably likely changes based on a review of changes in accident year development by line of 
business and applied it to our insurance subsidiaries’ loss reserves as a whole. The selected range does not necessarily indicate 
what could be the potential best or worst case or the most-likely scenario. The following table sets forth the effect on our 
insurance subsidiaries’ loss and loss expense reserves and our stockholders’ equity in the event of reasonably likely changes in 
the variables considered in establishing loss and loss expense reserves: 

Change in Loss and Loss
Expense Reserves Net of
Reinsurance

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2019

Percentage Change in
Equity at
December 31, 2019(1)

(dollars in thousands)

Adjusted Loss and Loss
Expense Reserves Net of
Reinsurance at
December 31, 2018

Percentage Change in
Equity at
December 31, 2018(1)

-10.0%

$456,215

8.9%

$427,858

9.4%

-7.5

-5.0

-2.5

Base

2.5

5.0

7.5

10.0

468,888

481,561

494,233

506,906

519,579

532,251

544,924

557,597

(1)  Net of income tax effect.

6.7

4.4

2.2

—

-2.2

-4.4

-6.7

-8.9

439,743

451,628

463,513

475,398

487,283

499,168

511,053

522,938

7.1

4.7

2.4

—

-2.4

-4.7

-7.1

-9.4

Our insurance subsidiaries base their reserves for unpaid losses and loss expenses on current trends in loss and loss 

expense development and reflect their best estimates for future amounts needed to pay losses and loss expenses with respect to 
incurred events currently known to them plus incurred but not reported (“IBNR”) claims. Our insurance subsidiaries develop 
their reserve estimates based on an assessment of known facts and circumstances, review of historical loss settlement patterns, 
estimates of trends in claims severity, frequency, legal and regulatory changes and other assumptions. Our insurance 

-41-

                                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
subsidiaries consistently apply actuarial loss reserving techniques and assumptions, which rely on historical information as 
adjusted to reflect current conditions, including consideration of recent case reserve activity. Our insurance subsidiaries use the 
most-likely number their actuaries determine. For the year ended December 31, 2019, the actuaries developed a range from a 
low of $468.8 million to a high of $548.1 million and with a most-likely number of $506.9 million. The actuaries’ range of 
estimates for commercial lines in 2019 was $320.8 million to $375.0 million, and the actuaries selected the most-likely number 
of $346.8 million. The actuaries’ range of estimates for personal lines in 2019 was $148.0 million to $173.1 million, and the 
actuaries selected the most-likely number of $160.1 million. For the year ended December 31, 2018, the actuaries developed a 
range from a low of $436.1 million to a high of $518.3 million and with a most-likely number of $475.4 million. The actuaries’ 
range of estimates for commercial lines in 2018 was $282.0 million to $335.0 million, and the actuaries selected the most-likely 
number of $307.4 million. The actuaries’ range of estimates for personal lines in 2018 was $154.0 million to $183.2 million, 
and the actuaries selected the most-likely number of $168.0 million. 

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they 
underwrite. For personal lines products, our insurance subsidiaries insure standard and preferred risks in private passenger 
automobile and homeowners lines. For commercial lines products, the commercial risks that our insurance subsidiaries 
primarily insure are business offices, wholesalers, service providers, contractors, artisans and light manufacturing operations. 
Our insurance subsidiaries have limited exposure to asbestos and other environmental liabilities. Our insurance subsidiaries 
write no medical malpractice liability risks. Through the consistent application of this disciplined underwriting philosophy, our 
insurance subsidiaries have avoided many of the “long-tail” issues other insurance companies have faced. We consider workers’ 
compensation to be a “long-tail” line of business, in that workers’ compensation claims tend to be settled over a longer time 
frame than those in the other lines of business of our insurance subsidiaries. 

The following table presents 2019 and 2018 claim count and payment amount information for workers’ compensation. 

Workers’ compensation losses primarily consist of indemnity and medical costs for injured workers. 

Number of claims pending, beginning of period

(dollars in thousands)

Number of claims reported

Number of claims settled or dismissed

Number of claims pending, end of period

Losses paid

Loss expenses paid

For the Year Ended December 31,

2019

2018

2,902  

6,868  

6,756  

3,014  

2,906

6,475

6,479

2,902

$

42,043   $

8,885  

43,129

9,226

-42-

 
Management Evaluation of Operating Results 

Despite challenging insurance market conditions, increasing casualty loss severity trends and unusually adverse weather 

conditions that affected our results in recent years, our operating results improved significantly in 2019 compared to 2018. We 
believe that the corrective measures and strategic initiatives we implemented in 2018 and 2019 have positioned us well for 
2020 and beyond. 

Because our insurance subsidiaries do not prepare GAAP financial statements, we evaluate the performance of our 
commercial lines and personal lines segments utilizing statutory accounting practices (“SAP”), which include financial 
measures that reflect the growth trends and underwriting results of our insurance subsidiaries. 

We use the following financial data to monitor and evaluate our operating results:

(in thousands)

Net premiums written:

Commercial lines:

Automobile

Workers’ compensation

Commercial multi-peril

Other

Total commercial lines

Personal lines:

Automobile

Homeowners

Other

Total personal lines

Year Ended December 31,

2019

2018

2017

$ 122,142

  $ 108,123

  $

99,333

113,684

138,750

30,303

404,879

210,507

117,118

20,097

347,722

109,022

117,509

15,241

349,895

249,275

123,782

21,064

394,121

109,884

110,313

9,586

329,116

255,297

125,054

19,672

400,023

Total net premiums written

$ 752,601

  $ 744,016

  $ 729,139

Components of combined ratio:

Loss ratio

Expense ratio

Dividend ratio

Combined ratio

Revenues:

Premiums earned:

Commercial lines

Personal lines

Total premiums earned

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Total revenues

67.0%

31.3

1.2

77.8%

31.6

0.7

69.4%

32.9

0.7

99.5%

110.1%

103.0%

$ 385,465

  $ 337,924

  $ 318,391

370,613

756,078

29,515

21,985

295

4,578

403,367

741,291

26,908
(4,802)
2,694

5,737

384,124

702,515

23,527

5,705

1,622

5,658

$ 812,451

  $ 771,828

  $ 739,027

-43-

 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(in thousands)

Components of net income:

Underwriting income (loss):

Commercial lines

Personal lines

SAP underwriting income (loss)

GAAP adjustments

GAAP underwriting income (loss)

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Income (loss) before income tax expense (benefit)

Income tax expense (benefit)

Net income (loss)

Non-GAAP Information

Year Ended December 31,

2019

2018

2017

$

$

8,404
(1,617)
6,787
(3,079)
3,708

29,515

21,985

295

1,578

57,081

9,929

$

47,152

$

(22,059) $
(53,590)
(75,649)
894
(74,755)
26,908
(4,802)
2,694

1,718
(48,237)
(15,477)
(32,760) $

13,263
(39,042)
(25,779)
4,408
(21,371)
23,527

5,705

1,622

2,631

12,114

4,998

7,116

We prepare our consolidated financial statements on the basis of GAAP. Our insurance subsidiaries also prepare financial 

statements based on SAP. SAP financial measures are considered non-GAAP financial measures under applicable SEC rules 
because the SAP financial measures include or exclude certain items that the most comparable GAAP financial measures do not 
ordinarily include or exclude. Our calculation of non-GAAP financial measures may differ from similar measures other 
companies use. As a result, investors should exercise caution when comparing our non-GAAP financial measures to the non-
GAAP financial measures other companies use. The SAP financial measures we utilize are net premiums written and statutory 
combined ratio.

Net Premiums Written

We define net premiums written as the amount of full-term premiums our insurance subsidiaries record for policies 
effective within a given period less premiums our insurance subsidiaries cede to reinsurers. Net premiums earned is the most 
comparable GAAP financial measure to net premiums written. Net premiums earned represent the sum of the amount of net 
premiums written and the change in net unearned premiums during a given period.  Our insurance subsidiaries earn premiums 
and recognize them as revenue over the terms of their policies, which are one year or less in duration. Therefore, increases or 
decreases in net premiums earned generally reflect increases or decreases in net premiums written in the preceding 12-month 
period compared to the comparable period one year earlier.

The following table provides a reconciliation of our net premiums earned to our net premiums written for 2019, 2018 and 

2017:

Year Ended December 31,

2019

2018

2017

Net premiums earned
Change in net unearned premiums
Net premiums written

$ 756,078,400
(3,477,111)
$ 752,601,289

$ 741,290,873
2,724,931
$ 744,015,804

$ 702,514,755
26,624,163
$ 729,138,918

The decrease in the change in net unearned premiums for 2019 and 2018 compared to 2017 reflects lower growth in net 
premiums written during 2019 and 2018, which we attribute primarily to net attrition in our personal lines segment that resulted 
from increased pricing on renewal policies and underwriting measures our insurance subsidiaries implemented to slow new 
policy growth.

-44-

 
 
 
 
 
 
 
 
 
Statutory Combined Ratio

The combined ratio is a standard measurement of underwriting profitability for an insurance company. The combined ratio 
does not reflect investment income, net investment gains or losses, federal income taxes or other non-operating income or expense. 
A combined ratio of less than 100% generally indicates underwriting profitability.

The statutory combined ratio is a non-GAAP financial measure that is based upon amounts determined under SAP. We 

calculate our statutory combined ratio as the sum of:

• 
• 

• 

the statutory loss ratio, which is the ratio of calendar-year net incurred losses and loss expenses to net premiums earned; 
the statutory expense ratio, which is the ratio of expenses incurred for net commissions, premium taxes and underwriting 
expenses to net premiums written; and 
the statutory dividend ratio, which is the ratio of dividends to holders of workers’ compensation policies to net premiums 
earned.

The calculation of our statutory combined ratio differs from the calculation of our GAAP combined ratio. In calculating our 
GAAP combined ratio, we do not deduct installment payment fees from incurred expenses, and we base the expense ratio on net 
premiums earned instead of net premiums written. Differences between our GAAP loss ratio and our statutory loss ratio result 
from anticipating salvage and subrogation recoveries for our GAAP loss ratio but not for our statutory loss ratio.

The following table presents comparative details with respect to our GAAP and statutory combined ratios for the years 

ended December 31, 2019, 2018 and 2017:

GAAP Combined Ratios (Total Lines)
Loss ratio (non-weather)
Loss ratio (weather-related)
Expense ratio
Dividend ratio
Combined ratio

Statutory Combined Ratios
Commercial lines:

Automobile
Workers’ compensation
Commercial multi-peril
Other

Total commercial lines

Personal lines:

Automobile
Homeowners
Other

Total personal lines
Total commercial and personal lines

Year Ended December 31,

2019

2018

2017

60.9%
6.1
31.3
1.2
99.5%

117.4%
78.5
93.7
72.6
95.0

105.7
101.2
73.2
102.6
98.7

69.0%
8.8
31.6
0.7
110.1%

133.3%
86.6
98.1
54.6
103.8

117.4
110.5
96.4
114.1
109.4

61.1%
8.3
32.9
0.7
103.0%

115.0%
79.0
96.7
10.2
93.6

109.3
109.9
90.8
108.5
101.7

-45-

  
 
Results of Operations

YEAR ENDED DECEMBER 31, 2019 COMPARED TO YEAR ENDED DECEMBER 31, 2018 

Net Premiums Earned

Our insurance subsidiaries’ net premiums earned increased to $756.1 million for 2019, an increase of $14.8 million, or 
2.0%, over 2018, reflecting increases in commercial premiums written during 2018 and 2019. Our insurance subsidiaries earn 
premiums and recognize them as income over the terms of the policies they issue. Such terms are generally one year or less in 
duration. Therefore, increases or decreases in net premiums earned generally reflect increases or decreases in net premiums 
written in the preceding twelve-month period compared to the same period one year earlier. 

Net Premiums Written 

Our insurance subsidiaries’ 2019 net premiums written increased 1.2% to $752.6 million, compared to $744.0 million for 

2018. We attribute the increase primarily to the impact of premium rate increases and an increase in the writing of new 
accounts in commercial lines of business. Commercial lines net premiums written increased $47.8 million, or 13.4%, for 2019 
compared to 2018. Personal lines net premiums written decreased $39.2 million, or 10.1%, for 2019 compared to 2018. We 
attribute the decrease in personal lines primarily to net attrition as a result of underwriting measures our insurance subsidiaries 
have implemented to slow new policy growth and increased pricing on renewal policies, as well as the previously announced 
non-renewal of unprofitable personal lines business in seven states that began in February 2019, partially offset by premium 
rate increases our insurance subsidiaries have implemented over the past five quarters and lower reinsurance premiums. 

Investment Income 

For 2019, our net investment income increased to $29.5 million, an increase of $2.6 million, or 9.7%, over 2018. We 

attribute the increase primarily to an increase in average invested assets.

Net Investment Gains (Losses)

Our net investment gains (losses) in 2019 and 2018 were $22.0 million and ($4.8 million), respectively. The net investment 

gains for 2019 included $12.7 million from the sale of DFSC and $8.9 million related to unrealized gains within our equity 
securities portfolio. The net investment losses for 2018 were primarily related to a decrease in the market value of the equity 
securities we held at December 31, 2018. We did not recognize any impairment losses during 2019 or 2018.

Losses and Loss Expenses 

Our insurance subsidiaries’ loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was 
67.0% in 2019, compared to 77.8% in 2018. Our insurance subsidiaries’ commercial lines loss ratio decreased to 63.0% in 
2019, compared to 72.9% in 2018. This decrease resulted primarily from the commercial automobile loss ratio decreasing to 
86.2% in 2019, compared to 101.9% in 2018, and the commercial multi-peril loss ratio decreasing to 63.1% in 2019, compared 
to 67.0% in 2018. The personal lines loss ratio was 71.1% in 2019, compared to 81.8% in 2018. Our insurance subsidiaries 
experienced favorable loss reserve development of approximately $12.9 million, or 1.7 percentage points of the loss ratio,  
during 2019 in their reserves for prior accident years, compared to unfavorable loss reserve development of approximately 
$35.6 million, or 4.8 percentage points of the loss ratio, during 2018. The favorable loss reserve development in 2019 resulted 
primarily from lower-than-expected severity in the workers’ compensation line of business, partially offset by higher-than-
expected severity in the commercial automobile and commercial multi-peril lines of business, for accident years prior to 2019. 
Weather-related losses of $46.1 million, or 6.1 percentage points of the loss ratio, for 2019 decreased from $65.0 million, or 8.8 
percentage points of the loss ratio, for 2018. 

Underwriting Expenses 

Our insurance subsidiaries’ expense ratio, which is the ratio of policy acquisition and other underwriting expenses to 
premiums earned, was 31.3% in 2019, compared to 31.6% in 2018. We attribute the modest decrease to expense savings that 
were largely offset by higher underwriting-based incentive compensation in 2019. 

-46-

Policyholder Dividends

Our insurance subsidiaries pay policyholder dividends primarily on workers' compensation policies on a sliding scale 
based on the profitability of a given policy.  We attribute the increase in dividends incurred for 2019 compared to 2018 to 
growth and profitability of the workers' compensation line of business over the respective periods to which the dividends 
applied.  We also partially attribute the increase to growth in workers’ compensation writings in Wisconsin, a state in which our 
insurance subsidiaries and their competitors pay a higher rate of dividends compared to other states and where such dividends 
are not dependent on the profitability of a given policy.

Combined Ratio 

Our insurance subsidiaries’ combined ratio was 99.5% and 110.1% in 2019 and 2018, respectively. The combined ratio 
represents the sum of the loss ratio, the expense ratio and the dividend ratio, which is the ratio of workers’ compensation policy 
dividends incurred to premiums earned. We attribute the decrease in our combined ratio primarily to the decrease in our loss 
ratio.

Interest Expense 

Our interest expense in 2019 decreased to $1.6 million, compared to $2.3 million in 2018. We attribute the decrease to 

lower average borrowings under our lines of credit during 2019 compared to 2018.

Income Taxes 

Our income tax expense was $9.9 million for 2019, compared to an income tax benefit of $15.5 million for 2018. Our 
effective tax rate was 17.4% for 2019. Our income tax expense for 2019 included Pennsylvania state income taxes of $825,000 
that were related to the gain we realized on the sale of DFSC in 2019. Our 2018 income tax benefit reflected our anticipation of 
an estimated carryback of our taxable loss in 2018 to prior tax years.  

Net Income (Loss) and Earnings (Loss) Per Share 

Our net income in 2019 was $47.2 million, or $1.67 per share of Class A common stock on a diluted basis and $1.51 per 
share of Class B common stock, compared to a net loss of $32.8 million, or $1.18 per share of Class A common stock and $1.09 
per share of Class B common stock, in 2018. We had 23.2 million and 22.8 million Class A shares outstanding at December 31, 
2019 and 2018, respectively.  We had 5.6 million Class B shares outstanding for both periods. There are no outstanding 
securities that dilute our shares of Class B common stock.

Book Value Per Share 

Our stockholders’ equity increased by $52.1 million in 2019 as a result of our net income and net unrealized gains within 

our available-for-sale fixed maturity investments. Our book value per share increased to $15.67 at December 31, 2019, 
compared to $14.05 a year earlier.  

YEAR ENDED DECEMBER 31, 2018 COMPARED TO YEAR ENDED DECEMBER 31, 2017 

Net Premiums Earned

Our insurance subsidiaries’ net premiums earned increased to $741.3 million for 2018, an increase of $38.8 million, or 
5.5%, over 2017, reflecting increases in net premiums written during 2017 and 2018. Our insurance subsidiaries earn premiums 
and recognize them as income over the terms of the policies they issue. Such terms are generally one year or less in duration. 
Therefore, increases or decreases in net premiums earned generally reflect increases or decreases in net premiums written in the 
preceding twelve-month period compared to the same period one year earlier. 

Net Premiums Written 

Our insurance subsidiaries’ 2018 net premiums written increased 2.0% to $744.0 million, compared to $729.1 million for 

2017. We attribute the increase primarily to the impact of premium rate increases and an increase in the writing of new 
accounts in commercial lines of business. Commercial lines net premiums written increased $20.8 million, or 6.3%, for 2018 
compared to 2017. Personal lines net premiums written decreased $5.9 million, or 1.5%, for 2018 compared to 2017. We 

-47-

attribute the decrease in personal lines primarily to net attrition that resulted from increased pricing on renewal policies and 
underwriting measures our insurance subsidiaries implemented to slow new policy growth. 

Investment Income 

For 2018, our net investment income increased to $26.9 million, an increase of $3.4 million, or 14.4%, over 2017. We 

attribute the increase primarily to an increase in average invested assets.

Net Investment (Losses) Gains 

Our net investment (losses) gains in 2018 and 2017 were ($4.8 million) and $5.7 million, respectively. The net investment 
losses for 2018 were primarily related to a decrease in the market value of the equity securities we held at December 31, 2018. 
We adopted new accounting guidance effective January 1, 2018 that requires us to measure equity investments at fair value and 
recognize changes in fair value in our results of operations. The net investment gains for 2017 resulted primarily from strategic 
sales of equity securities within our investment portfolio and unrealized gains within a limited partnership that invests in equity 
securities. We did not recognize any impairment losses during 2018 or 2017.

Equity in Earnings of DFSC

Our equity in the earnings of DFSC in 2018 and 2017 was $2.7 million and $1.6 million, respectively. We attribute the 
increase in DFSC’s earnings primarily to higher net interest income related to loan portfolio growth that DFSC achieved during 
2018.

Losses and Loss Expenses 

Our insurance subsidiaries’ loss ratio, which is the ratio of incurred losses and loss expenses to premiums earned, was 
77.8% in 2018, compared to 69.4% in 2017. Our insurance subsidiaries’ commercial lines loss ratio increased to 72.9% in 
2018, compared to 62.0% in 2017. This increase resulted primarily from the commercial automobile loss ratio increasing to 
101.9% in 2018, compared to 80.3% in 2017, and the commercial multi-peril loss ratio increasing to 67.0% in 2018, compared 
to 64.6% in 2017. The personal lines loss ratio was 81.8% in 2018 compared to 75.5% in 2017. Our insurance subsidiaries 
experienced unfavorable loss reserve development of approximately $35.6 million during 2018 in their reserves for prior 
accident years, compared to approximately $6.6 million during 2017. The unfavorable loss reserve development resulted 
primarily from higher-than-expected severity in the commercial multi-peril, personal automobile and commercial automobile 
lines of business, offset by lower-than-expected severity in the workers’ compensation line of business.

Underwriting Expenses 

Our insurance subsidiaries’ expense ratio, which is the ratio of policy acquisition and other underwriting expenses to 
premiums earned, was 31.6% in 2018, compared to 32.9% in 2017. We attribute the decrease to lower underwriting-based 
incentive compensation in 2018. 

Combined Ratio 

Our insurance subsidiaries’ combined ratio was 110.1% and 103.0% in 2018 and 2017, respectively. The combined ratio 
represents the sum of the loss ratio, the expense ratio and the dividend ratio, which is the ratio of workers’ compensation policy 
dividends incurred to premiums earned. We attribute the increase in our combined ratio primarily to the increase in our loss 
ratio.

Interest Expense 

Our interest expense in 2018 increased to $2.3 million, compared to $1.6 million in 2017. We attribute the increase to 

higher interest rates in effect during 2018 compared to 2017.

Income Taxes 

Our income tax benefit was $15.5 million in 2018, compared to income tax expense of $5.0 million in 2017. Our 2018 
income tax benefit reflected our anticipation of an estimated carryback of our taxable loss in 2018 to prior tax years. Our 2017 
income tax expense reflected additional tax expense of $4.8 million in 2017 related to the revaluation of our net deferred tax 
assets pursuant to the Tax Cuts and Jobs Act (the “TCJA”).  

-48-

Net (Loss) Income and (Loss) Earnings Per Share 

Our net loss in 2018 was $32.8 million, or $1.18 per share of Class A common stock and $1.09 per share of Class B 
common stock, compared to net income of $7.1 million, or $0.26 per share of Class A common stock on a diluted basis and 
$0.22 per share of Class B common stock, in 2017. We had 22.8 million and 22.6 million Class A shares outstanding at 
December 31, 2018 and 2017, respectively.  We had 5.6 million Class B shares outstanding for both periods. There are no 
outstanding securities that dilute our shares of Class B common stock.

Book Value Per Share 

Our stockholders’ equity decreased by $49.8 million in 2018 as a result of our net loss, net unrealized losses within our 
available-for-sale fixed maturity investments and dividends we declared to our stockholders during the year. Our book value 
per share decreased to $14.05 at December 31, 2018, compared to $15.95 a year earlier.

Financial Condition 

Liquidity and Capital Resources 

Liquidity is a measure of an entity’s ability to secure enough cash to meet its contractual obligations and operating needs as 

they arise. Our major sources of funds from operations are the net cash flows generated from our insurance subsidiaries’ 
underwriting results, investment income and maturing investments. 

We have historically generated sufficient net positive cash flow from our operations to fund our commitments and build 
our investment portfolio, thereby increasing future investment returns. The pooling agreement with Donegal Mutual historically 
has been cash flow positive because of the profitability of the underwriting pool. Because we settle the pool monthly, our cash 
flows are substantially similar to the cash flows that would result from the underwriting of direct business. We maintain a high 
degree of liquidity in our investment portfolio in the form of marketable fixed maturities, equity securities and short-term 
investments. We structure our fixed-maturity investment portfolio following a “laddering” approach so that projected cash 
flows from investment income and principal maturities are evenly distributed from a timing perspective. This laddering 
approach provides an additional measure of liquidity to meet our obligations and the obligations of our insurance subsidiaries 
should an unexpected variation occur in the future. Net cash flows provided by operating activities in 2019, 2018 and 2017 
were $76.4 million, $63.8 million and $81.0 million, respectively. 

In March 2019, we terminated our previous credit agreement with Manufacturers and Traders Trust Company (“M&T”) 
and entered into a new credit agreement with M&T. The new credit agreement relates to a $30.0 million unsecured revolving 
line of credit. The line of credit expires in July 2020. At December 31, 2019, we had no outstanding borrowings from M&T and 
had the ability to borrow up to $30.0 million at interest rates equal to M&T’s current prime rate or the then-current LIBOR rate 
plus 2.25%. We pay a fee of 0.15% per annum on the loan commitment amount regardless of usage. The credit agreement 
requires our compliance with certain covenants. These covenants include minimum levels of our net worth, leverage ratio, 
statutory surplus and the A.M. Best ratings of our insurance subsidiaries. In addition, Atlantic States has guaranteed our 
payment obligations under the new credit agreement. We complied with all of the requirements of the credit agreement, 
including all covenants, as of the filing date of this Form 10-K Report.

Atlantic States is a member of the FHLB of Pittsburgh. Through its membership, Atlantic States has the ability to issue 
debt to the FHLB of Pittsburgh in exchange for cash advances. In August 2019, Atlantic States exchanged a variable-rate cash 
advance of $35.0 million that was due in March 2020 for a fixed-rate cash advance of $35.0 million that was outstanding at 
December 31, 2019. Atlantic States incurred a penalty of $176,000 related to the early termination of its previous cash advance.  
The new cash advance carries a fixed interest rate of 1.74% and is due in August 2024.

-49-

The following table shows expected payments for our significant contractual obligations at December 31, 2019: 

(in thousands)

Net liability for unpaid losses and loss expenses of our

insurance subsidiaries

Subordinated debentures

Borrowings under lines of credit

    Total contractual obligations

Total

Less than 1
year

1-3 years

4-5 years

After 5
years

$ 506,906   $ 231,924   $ 237,195   $

18,976

$

18,811

5,000  

35,000  

—  

—  

—  

—  

—  

5,000

35,000  

—

$ 546,906   $ 231,924   $ 237,195   $

53,976   $

23,811

We estimated the timing of the amounts for the net liability for unpaid losses and loss expenses of our insurance 
subsidiaries based on historical experience and expectations of future payment patterns. We have shown the liability net of 
reinsurance recoverable on unpaid losses and loss expenses to reflect expected future cash flows related to such liability. 
Assumed amounts from the underwriting pool with Donegal Mutual represent a substantial portion of our insurance 
subsidiaries’ gross liability for unpaid losses and loss expenses, and ceded amounts to the underwriting pool represent a 
substantial portion of our insurance subsidiaries’ reinsurance recoverable on unpaid losses and loss expenses. We include cash 
settlements of Atlantic States’ assumed liability from the pool in our monthly settlements of pooled activity. In these monthly 
settlements, we net amounts ceded to and assumed from the pool. Donegal Mutual and Atlantic States do not anticipate any 
further changes in the pool participation levels in the foreseeable future. However, any such change would be prospective in 
nature and therefore would not impact the timing of expected payments for Atlantic States’ proportionate liability for pooled 
losses occurring in periods prior to the effective date of such change. 

We discuss in Note 9 – Borrowings our estimate of the timing of the amounts payable for the borrowings under our lines of 
credit based on their contractual maturities. The borrowings under our lines of credit carry interest rates that we discuss in Note 
9 – Borrowings.

The cash dividends we declared to our stockholders totaled $16.2 million, $15.8 million and $15.0 million in 2019, 2018 
and 2017, respectively. There are no regulatory restrictions on our payment of dividends to our stockholders, although there are 
restrictions under applicable state laws on the payment of dividends from our insurance subsidiaries to us. Our insurance 
subsidiaries are required by law to maintain certain minimum surplus on a statutory basis and are subject to regulations under 
which their payment of dividends from statutory surplus is restricted and may require prior approval of their domiciliary 
insurance regulatory authorities. Our insurance subsidiaries are also subject to risk-based capital (“RBC”) requirements. The 
amount of statutory capital and surplus necessary for our insurance subsidiaries to satisfy regulatory requirements, including 
the RBC requirements, was not significant in relation to our insurance subsidiaries’ statutory capital and surplus at December 
31, 2019. Amounts available for distribution to us as ordinary dividends from our insurance subsidiaries without prior approval 
of insurance regulatory authorities in 2020 are $25.9 million from Atlantic States, $5.4 million from Southern, $2.0 million 
from Peninsula and $6.6 million from MICO, or a total of approximately $39.9 million.

-50-

 
Investments 

At December 31, 2019 and 2018, our investment portfolio of primarily investment-grade bonds, common stock, short-term 
investments and cash totaled $1.2 billion and $1.1 billion, respectively, representing 60.3% and 59.1%, respectively, of our total 
assets. See “Business - Investments” for more information. 

December 31,

2019

2018

Percent of

Percent of

Amount

Total

Amount

Total

(dollars in thousands)

Fixed maturities:

  Total held to maturity

$

476,094

42.9% $ 402,799

39.1%

  Total available for sale

Total fixed maturities

Equity securities

Investment in affiliate

Short-term investments

564,952

1,041,046

55,477

—

14,030

50.8

93.7

5.0

—

1.3

526,558

929,357

43,667

41,026

16,749

51.1

90.2

4.2

4.0

1.6

    Total investments

$ 1,110,553

100.0% $1,030,799

100.0%

The carrying value of our fixed maturity investments represented 93.7% and 90.2% of our total invested assets at 

December 31, 2019 and 2018, respectively. 

Our fixed maturity investments consisted of high-quality marketable bonds, of which 99.8% were rated at investment-

grade levels at December 31, 2019 and 2018. 

At December 31, 2019, the net unrealized gain on our available-for-sale fixed maturity investments, net of deferred taxes, 

amounted to $6.4 million, compared to a net unrealized loss of $6.8 million at December 31, 2018. 

Impact of Inflation 

Our insurance subsidiaries establish their property and casualty insurance premium rates before they know the amount of 

losses and loss settlement expenses or the extent to which inflation may impact such expenses. Consequently, our insurance 
subsidiaries attempt, in establishing rates, to anticipate the potential future impact of inflation. Our insurance subsidiaries 
account for inflation in the reserving function through analysis of costs and trends and reviews of historical reserving results. 

Impact of New Accounting Standards 

In January 2016, the FASB issued guidance that generally requires entities to measure equity investments at fair value and 
recognize changes in fair value in their results of operations. This guidance also simplifies the impairment assessment of equity 
investments without readily determinable fair values by requiring entities to perform a qualitative assessment to identify 
impairment. The FASB issued other disclosure and presentation improvements related to financial instruments within the 
guidance. The guidance was effective for annual and interim reporting periods beginning after December 15, 2017.  As a result 
of the adoption of this guidance on January 1, 2018, we transferred $4.9 million of net unrealized gains from accumulated other 
comprehensive income (“AOCI”) to retained earnings. We recognized $8.9 million of unrealized gains and $25,751 of 
unrealized losses on equity securities held at December 31, 2019 in net investment gains for 2019. We recognized $1.2 million 
of unrealized gains and $4.4 million of unrealized losses on equity securities held at December 31, 2018 in net investment 
losses for 2018. 

In February 2016, the FASB issued guidance that requires lessees to recognize leases, including operating leases, on the 

lessee’s balance sheet, unless a lease is considered a short-term lease. This guidance also requires entities to make new 
judgments to identify leases. The guidance was effective for annual and interim reporting periods beginning after December 15, 
2018 and permitted early adoption. Our adoption of this guidance on January 1, 2019 did not have a significant impact on our 
financial position, results of operations or cash flows. 

-51-

 
 
 
 
 
 
In January 2017, the FASB issued guidance that simplifies the measurement of goodwill by modifying the goodwill 

impairment test previous guidance required. The guidance requires an entity to perform its annual or interim goodwill 
impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize impairment for the 
amount by which the reporting unit’s carrying amount exceeds its fair value. The guidance is effective for annual and interim 
reporting periods beginning after December 15, 2019 and permits early adoption. We early adopted this guidance in 2019.  The 
adoption of this guidance did not have a significant impact on our financial position, results of operations or cash flows.

In August 2018, the FASB issued guidance that modifies disclosure requirements related to fair value measurements. The 

guidance removes the requirements to disclose the amounts of, and reasons for, transfers between Level 1 and Level 2 of the 
fair value hierarchy. The guidance is effective for annual and interim reporting periods beginning after December 15, 2019 and 
permits early adoption. We early adopted this guidance in 2019. The adoption of this guidance on January 1, 2019 did not have 
a significant impact on our financial position, results of operations or cash flows.

In June 2016, the FASB issued guidance that amends previous guidance on the impairment of financial instruments by 
adding an impairment model that requires an entity to recognize expected credit losses as an allowance rather than impairments 
as credit losses are incurred. The intent of this guidance is to reduce complexity and result in a more timely recognition of 
expected credit losses. In November 2019, the FASB issued guidance that delays the effective date for “smaller reporting 
companies,” as defined in Item 10(f)(1) of Regulation S-K, to annual and interim reporting periods beginning after December 
15, 2022 from December 15, 2019. We are in the process of evaluating the impact of the adoption of this guidance on our 
financial position, results of operations and cash flows. 

Off-Balance Sheet Arrangements

As of December 31, 2019 and 2018, we did not have any off-balance sheet arrangements as defined in Item 303(a)(4)

(ii) of Regulation S-K.

Item 7A.     Quantitative and Qualitative Disclosures About Market Risk.

We are exposed to the impact of interest rate changes, to changes in fair values of investments and to credit risk. 

In the normal course of business, we employ established policies and procedures to manage our exposure to changes in 
interest rates, fluctuations in the fair market value of our debt and equity securities and credit risk. We seek to mitigate these 
risks by various actions we describe below. 

Interest Rate Risk 

Our exposure to market risk for a change in interest rates is concentrated in our investment portfolio. We monitor this 

exposure through periodic reviews of our asset and liability positions. We regularly monitor estimates of cash flows and the 
impact of interest rate fluctuations relating to our investment portfolio. Generally, we do not hedge our exposure to interest rate 
risk because we have the capacity to, and do, hold fixed-maturity investments to maturity. 

-52-

 
 
Principal cash flows and related weighted-average interest rates by stated maturity dates for the financial instruments we 

held at December 31, 2019 that are sensitive to interest rates are as follows: 

(in thousands)

Fixed-maturity and short-term investments:

2020

2021

2022

2023

2024

Thereafter

Total

Fair value

Debt:

2024
Thereafter

Total

Fair value

Principal
Cash Flows

Weighted-
Average
Interest Rate

$

43,644  

2.40%

3.42

3.06

2.87

3.71

3.47

1.74%
5.00

38,710  

37,547  

46,126  

53,971  

821,889  

$ 1,041,887  

$ 1,079,296  

$

$

$

35,000

5,000  

40,000  

40,000  

Actual cash flows from investments may differ from those depicted above as a result of calls and prepayments. 

Equity Price Risk 

Our portfolio of equity securities, which we carry on our consolidated balance sheets at estimated fair value, has exposure 
to price risk, which is the risk of potential loss in estimated fair value resulting from an adverse change in prices. Our objective 
is to mitigate this risk and to earn competitive relative returns by investing in a diverse portfolio of high-quality, liquid 
securities. 

Credit Risk 

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed 
maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential 
loss in fair value resulting from adverse changes in the borrower’s ability to repay the debt. We manage this risk by performing 
an analysis of prospective investments and through regular reviews of our portfolio by our investment personnel. We also limit 
the amount of our total investment portfolio that we invest in any one security. 

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies 
located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to the insured, 
although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom they extend credit 
in the normal course of business. 

Because the pooling agreement does not relieve Atlantic States of primary liability as the originating insurer, Atlantic 

States is subject to a concentration of credit risk arising from the business Atlantic States cedes to Donegal Mutual. Our 
insurance subsidiaries maintain reinsurance agreements with Donegal Mutual and with a number of other major unaffiliated 
authorized reinsurers. 

-53-

 
 
 
 
 
   
 
 
 
Item 8.     Financial Statements and Supplementary Data.

Index to Consolidated Financial Statements and Schedule

Consolidated Balance Sheets

Consolidated Statements of Income (Loss) and Comprehensive Income (Loss)

Consolidated Statements of Stockholders’ Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm 

Schedule:

Schedule III — Supplementary Insurance Information

55

56

57

58

59

94

103

-54-

 
   
Donegal Group Inc.
Consolidated Balance Sheets 

December 31,

2019

2018

Assets
Investments

Fixed maturities

Held to maturity, at amortized cost (fair value $500,314,344 and $405,038,296) . . . . . $ 476,093,782
564,951,803
Available for sale, at fair value (amortized cost $556,839,278 and $535,112,451) . . . .
55,477,556
Equity securities, at fair value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment in Donegal Financial Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . .
—
14,030,222
Short-term investments, at cost, which approximates fair value . . . . . . . . . . . . . . . . . . . .
1,110,553,363
Total investments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49,318,930
Cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7,066,029
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
165,732,949
Premiums receivable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
367,021,468
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59,284,859
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8,514,311
Deferred tax asset, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
142,475,767
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4,558,072
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4,961
Accounts receivable - securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
—
Federal income taxes recoverable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5,625,354
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
958,010
2,047,058
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,923,161,131

$ 402,798,518
526,558,304
43,667,009
41,025,975
16,748,760
1,030,798,566
52,594,461
6,561,199
156,702,250
343,369,065
60,615,127
13,069,755
135,379,777
4,690,704
261,829
19,032,604
5,625,354
958,010
2,419,566
$ 1,832,078,267

Liabilities and Stockholders’ Equity
Liabilities

Losses and loss expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 869,673,849
510,147,485
Unearned premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28,453,744
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2,116,084
Reinsurance balances payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35,000,000
Borrowings under lines of credit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4,075,234
Cash dividends declared to stockholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5,000,000
Subordinated debentures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1,119
Accounts payable - securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84,831
Income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10,069,171
Due to affiliate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7,524,095
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1,472,145,612
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 814,665,224
506,528,606
25,442,146
3,882,193
60,000,000
3,948,484
5,000,000
1,003,810
—
10,874,540
1,863,363
1,433,208,366

Stockholders’ Equity

Preferred stock, $.01 par value, authorized 2,000,000 shares; none issued . . . . . . . . . . . .
Class A common stock, $.01 par value, authorized 50,000,000 shares, issued

26,203,935 and 25,819,341 shares and outstanding 23,201,347 and 22,816,753 shares
Class B common stock, $.01 par value, authorized 10,000,000 shares, issued 5,649,240
shares and outstanding 5,576,775 shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treasury stock, at cost. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56,492
268,151,601
504,170
223,267,573
(41,226,357)
451,015,519
Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,923,161,131

56,492
261,258,423
(14,228,059)
192,751,208
(41,226,357)
398,869,901
$ 1,832,078,267

—

—

262,040

258,194

See accompanying notes to consolidated financial statements.

-55-

 
 
 
 
 
 
 
 
 
 
 
 
Donegal Group Inc.
Consolidated Statements of Income (Loss) and Comprehensive Income (Loss)

Years Ended December 31,
2018

2017

2019

Statements of Income (Loss)

Revenues

Net premiums earned (includes affiliated reinsurance of $203,409,131,

$198,580,547 and $190,924,704 - see note 3). . . . . . . . . . . . . . . . . . . . . . $ 756,078,400
29,514,955

Investment income, net of investment expenses . . . . . . . . . . . . . . . . . . . . . .
Installment payment fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 741,290,873

$ 702,514,755

26,907,656

23,527,304

4,134,749

5,256,721

5,157,163

443,750

480,617

500,455

Net investment gains (losses) (includes $147,236, ($499,244) and

$5,705,255 accumulated other comprehensive income reclassification) .
Equity in earnings of Donegal Financial Services Corporation . . . . . . . . . .
Total revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21,984,617

295,000

(4,801,509)
2,693,962

5,705,255

1,621,605

812,451,471

771,828,320

739,026,537

Expenses

Net losses and loss expenses (includes affiliated reinsurance of

$103,218,679, $140,113,591 and $114,865,113 - see note 3) . . . . . . . . . .
Amortization of deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . .
Other underwriting expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Policyholder dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income (loss) before income tax expense (benefit)  . . . . . . . . . . . . . . . . . . . . .
Income tax expense (benefit) (includes $30,920, ($104,841) and $1,939,787
income tax expense (benefit) from reclassification items) . . . . . . . . . . . . . .

506,387,664

576,458,420

487,268,054

122,443,000

120,964,000

115,065,000

114,561,741

113,270,131

116,538,431

8,978,406

1,579,299

1,420,331

5,353,023

2,302,082

1,717,513

5,014,624

1,593,437

1,432,529

755,370,441

820,065,169

726,912,075

57,081,030

(48,236,849)

12,114,462

9,929,286

(15,476,509)

4,998,362

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 47,151,744

$ (32,760,340) $

7,116,100

Basic earnings (loss) per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted earnings (loss) per common share:

Class A common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
Class B common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1.68

1.51

1.67

1.51

$

$

$

$

(1.18) $
(1.09) $

(1.18) $
(1.09) $

0.27

0.22

0.26

0.22

Statements of Comprehensive Income (Loss)
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 47,151,744
Other comprehensive income (loss),  net of tax

Unrealized gain (loss) on securities:

$ (32,760,340) $

7,116,100

Unrealized holding gain (loss) arising during the period, net of income

tax expense (benefit) of $3,947,082, ($1,865,948) and  $1,964,385 . . .

14,848,545

(7,019,532)

3,811,151

Reclassification adjustment for (gains) losses included in net income
(loss), net of income tax expense (benefit) of $30,920, ($104,841)
(116,316)
and $1,939,787. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14,732,229
Comprehensive income (loss). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 61,883,973

394,403
(6,625,129)
$ (39,385,469) $

(3,765,468)
45,683

7,161,783

See accompanying notes to consolidated financial statements. 

-56-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance, January 1,
2017 . . . . . . . . . .

Issuance of

common stock
(stock
compensation
plans) . . . . . . . . .

Stock-based

compensation . . .

Net income . . . . . . .

Cash dividends . . . .
Grant of stock

options . . . . . . . .

Reclassification of

tax effects . . . . . .

Other

comprehensive
income . . . . . . . .

Balance,

December 31,
2017 . . . . . . . . . .

Issuance of

common stock
(stock
compensation
plans) . . . . . . . . .

Stock-based

compensation . . .

Net loss . . . . . . . . . .

Cash dividends . . . .

Grant of stock

options . . . . . . . .

Reclassification of

equity unrealized
gains . . . . . . . . . .

Other

comprehensive
loss . . . . . . . . . . .

Balance,

December 31,
2018 . . . . . . . . . .

Issuance of

common stock
(stock
compensation
plans) . . . . . . . . .

Stock-based

compensation . . .

Net income . . . . . . .

Cash dividends . . . .

Grant of stock

options . . . . . . . .

Other

comprehensive
income . . . . . . . .

Balance,

December 31,
2019 . . . . . . . . . .

Donegal Group Inc.
Consolidated Statements of Stockholders’ Equity 

Common Stock

Class A
Shares

Class B
Shares

Class A
Amount

Class B
Amount

Additional
Paid-In
Capital

Accumulated
Other
Comprehensive
(Loss) Income

Retained
Earnings

Treasury
Stock

Total
Stockholders’
Equity

24,483,377

5,649,240

$244,834

$56,492

$236,851,709

$

(2,254,271) $ 244,942,913

$ (41,226,357) $438,615,320

157,085

924,019

1,571

9,240

2,486,762

15,462,479

600,608

7,116,100

(15,041,051)

(600,608)

(475,687)

475,687

45,683

2,488,333

15,471,719

7,116,100

(15,041,051)

—

—

45,683

25,564,481

5,649,240

$255,645

$56,492

$255,401,558

$

(2,684,275) $ 236,893,041

$ (41,226,357) $448,696,104

174,899

79,961

1,749

800

2,469,220

2,853,111

534,534

(32,760,340)

(15,765,614)

(534,534)

(4,918,655)

4,918,655

2,470,969

2,853,911

(32,760,340)

(15,765,614)

—

—

(6,625,129)

(6,625,129)

25,819,341

5,649,240

$258,194

$56,492

$261,258,423

$ (14,228,059) $ 192,751,208

$ (41,226,357) $398,869,901

167,096

217,498

1,671

2,175

2,225,527

4,251,665

415,986

47,151,744

(16,219,393)

(415,986)

14,732,229

2,227,198

4,253,840

47,151,744

(16,219,393)

—

14,732,229

26,203,935

5,649,240

$262,040

$56,492

$268,151,601

$

504,170

$ 223,267,573

$ (41,226,357) $451,015,519

See accompanying notes to consolidated financial statements.

-57-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Donegal Group Inc.
Consolidated Statements of Cash Flows

Years Ended December 31,
2018

2017

2019

Cash Flows from Operating Activities:

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 47,151,744
Adjustments to reconcile net income (loss) to net cash provided by

$ (32,760,340) $

7,116,100

operating activities:
Depreciation, amortization and other non-cash items . . . . . . . . . . . . . . . . .
Net investment (gains) losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity in earnings of Donegal Financial Services Corporation . . . . . . . . .

Changes in Assets and Liabilities:

Losses and loss expenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unearned premiums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Premiums receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred policy acquisition costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued investment income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amounts due to affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reinsurance balances payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prepaid reinsurance premiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dividends received from Donegal Financial Services Corporation

Net adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash Flows from Investing Activities:

Purchases of fixed maturities:

5,573,074
(21,984,617)
(295,000)

6,609,632
4,801,509
(2,693,962)

6,109,869
(5,705,255)
(1,621,605)

55,008,625
3,618,879
3,011,598
(9,030,699)
1,330,268
649,928
(23,652,403)
(504,830)
(805,369)
(1,766,109)
(7,095,990)
19,117,435
6,033,243
—
29,208,033
76,359,777

137,993,497
3,072,065
(2,591,630)
3,704,182
(325,267)
(4,179,805)
(45,026,502)
(8,078)
3,560,172
(233,966)
(347,136)
(8,097,499)
299,262
—
96,536,474
63,776,134

70,007,137
37,401,313
(212,915)
(1,016,765)
(3,980,664)
11,889,970
(35,314,555)
(257,608)
16,519,278
(253,369)
(10,777,146)
(9,826,855)
(113,482)
1,036,750
73,884,098
81,000,198

Held to maturity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales of fixed maturities:

(96,724,391)
(165,989,508)
(20,722,416)

(48,969,776)
(116,961,667)
(11,303,361)

(51,049,152)
(138,675,907)
(17,033,093)

Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19,527,658

13,202,367

10,081,785

Maturity of fixed maturities:

Held to maturity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available for sale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sales of equity securities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net purchases of property and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sale of investment in Donegal Financial Services Corporation . . . . . . . . . . .
Net sales (purchases) of short-term investments. . . . . . . . . . . . . . . . . . . . . . .
Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24,460,749
119,113,273
40,465,748
(149,603)
33,922,773
2,718,538
(43,377,179)

13,184,665
105,266,805
13,779,330
(105,525)
—
(5,698,845)
(37,606,007)

20,577,326
99,544,479
20,880,814
(1,090,726)
—
(1,678,908)
(58,443,382)

Cash Flows from Financing Activities:

Issuance of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments on lines of credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Borrowings under lines of credit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,834,514
(16,092,643)
(25,000,000)
—
(36,258,129)

3,249,849
(15,658,950)

1,000,000
(11,409,101)

15,511,457
(14,822,052)
— (10,000,000)
—
(9,310,595)

(3,275,531)
Net (decrease) increase in cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52,594,461
Cash at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 49,318,930

14,761,026
37,833,435
$ 52,594,461

13,246,221
24,587,214
$ 37,833,435

See accompanying notes to consolidated financial statements. 

-58-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Donegal Group Inc.
Notes to Consolidated Financial Statements 

1 - Summary of Significant Accounting Policies 

Organization and Business 

Donegal Mutual Insurance Company (“Donegal Mutual”) organized us as an insurance holding company on August 26, 1986. 
Our  insurance  subsidiaries, Atlantic  States  Insurance  Company  (“Atlantic  States”),  Southern  Insurance  Company  of Virginia 
(“Southern”), the Peninsula Insurance Group (“Peninsula”), which consists of Peninsula Indemnity Company and The Peninsula 
Insurance Company and Michigan Insurance Company (“MICO”), write personal and commercial lines of property and casualty 
coverages exclusively through a network of independent insurance agents in certain Mid-Atlantic, Midwestern, New England and 
Southern states. Until March 8, 2019, we also owned 48.2% of the outstanding stock of Donegal Financial Services Corporation 
(“DFSC”), a grandfathered unitary savings and loan holding company that owned Union Community Bank (“UCB”), a state 
savings bank. Donegal Mutual owned the remaining 51.8% of the outstanding stock of DFSC.

We have three segments: our investment function, our commercial lines of insurance and our personal lines of insurance. The 
commercial lines products of our insurance subsidiaries consist primarily of commercial automobile, commercial multi-peril and 
workers’ compensation policies. The personal lines products of our insurance subsidiaries consist primarily of homeowners and 
private passenger automobile policies. 

At December 31, 2019, Donegal Mutual held approximately 43% of our outstanding Class A common stock and 

approximately 84% of our outstanding Class B common stock. This ownership provides Donegal Mutual with approximately 
71% of the total voting power of our common stock. Our insurance subsidiaries and Donegal Mutual have interrelated 
operations due to a pooling agreement and other intercompany agreements and transactions. While each company maintains its 
separate corporate existence, our insurance subsidiaries and Donegal Mutual conduct business together as the Donegal 
Insurance Group. As such, Donegal Mutual and our insurance subsidiaries share the same business philosophy, the same 
management, the same employees and the same facilities and offer the same types of insurance products. 

Atlantic States, our largest subsidiary, participates in a pooling agreement with Donegal Mutual. Under the pooling 
agreement, the two companies pool their insurance business and each company receives an allocated percentage of the pooled 
business. Atlantic States has an 80% share of the results of the pooled business, and Donegal Mutual has a 20% share of the 
results of the pooled business. 

In addition, Donegal Mutual has a 100% quota-share reinsurance agreement with Southern Mutual Insurance Company, or 

Southern Mutual. Donegal Mutual places its assumed business from Southern Mutual into the underwriting pool.

The same executive management and underwriting personnel administer products, classes of business underwritten, 
pricing practices and underwriting standards of Donegal Mutual and our insurance subsidiaries. In addition, as the Donegal 
Insurance Group, Donegal Mutual and our insurance subsidiaries share a combined business plan to achieve market penetration 
and underwriting profitability objectives. The products our insurance subsidiaries and Donegal Mutual market are generally 
complementary, thereby allowing the Donegal Insurance Group to offer a broader range of products to a given market and to 
expand the Donegal Insurance Group’s ability to service an entire personal lines or commercial lines account. Distinctions 
within the products of Donegal Mutual and our insurance subsidiaries generally relate to specific risk profiles targeted within 
similar classes of business, such as preferred tier versus standard tier products, but we do not allocate all of the standard risk 
gradients to one company. Therefore, the underwriting profitability of the business the individual companies write directly will 
vary. However, as the risk characteristics of all business Donegal Mutual and Atlantic States write directly are homogenized 
within the underwriting pool, Donegal Mutual and Atlantic States share the underwriting results in proportion to their 
respective participation in the pool. Pooled business represents the predominant percentage of the net underwriting activity of 
both Donegal Mutual and Atlantic States. We refer to Note 3 - Transactions with Affiliates for more information regarding the 
pooling agreement. 

In July 2018, we consolidated the branch office operations of Peninsula into our home office operations to achieve 

economies of scale and enhance service levels for policyholders of Peninsula. We recorded a restructuring charge for employee 
termination costs associated with the Peninsula consolidation of approximately $1.9 million and paid approximately $1.5 
million of these costs in 2018. We paid approximately $260,000 of these costs in 2019 and had an accrual of approximately 
$130,000 remaining at December 31, 2019. We entered into a definitive purchase agreement for the sale of Peninsula’s branch 
office in 2018. The sale was completed in January 2019, and we received net proceeds of $1.2 million. We recorded an 

-59-

impairment charge of $1.1 million in other expenses in 2018 related to this real estate transaction and included the $1.2 million 
fair value of the real estate we held for sale in other assets at December 31, 2018. 

We and Donegal Mutual sold DFSC to Northwest Bancshares, Inc. (“Northwest”) on March 8, 2019, resulting in proceeds 
valued at approximately $85.8 million in a combination of cash and Northwest common stock. Immediately prior to the closing 
of the merger, DFSC paid a dividend of approximately $29.2 million to us and Donegal Mutual. As the owner of 48.2% of 
DFSC’s common stock, we received a dividend payment from DFSC of approximately $14.1 million and consideration from 
Northwest that included a combination of cash in the amount of $20.5 million and Northwest common stock with a fair value at 
the closing date of $20.9 million. We recorded a gain of $12.7 million from the sale of DFSC in our results of operations for the 
first quarter of 2019. We sold the Northwest common stock that we received as part of the consideration during 2019. This 
transaction represented the culmination of a banking strategy that began with the formation of DFSC in 2000.

Effective December 1, 2019, our insurance subsidiaries Le Mars Insurance Company (“Le Mars”) and Sheboygan Falls 

Insurance Company (“Sheboygan Falls”) merged with and into Atlantic States (the “Mergers”).  As a result of the Mergers, the 
separate corporate existences of Le Mars and Sheboygan Falls ceased and Atlantic States continued as the surviving insurance 
company. Atlantic States will place the business of Le Mars and Sheboygan Falls, as their policies renew subsequent to the 
effective date of the Mergers, into the underwriting pool.

Basis of Consolidation 

Our consolidated financial statements, which we have prepared in accordance with accounting principles generally 

accepted in the United States of America (“GAAP”), include our accounts and those of our wholly owned subsidiaries. We have 
eliminated all significant inter-company accounts and transactions in consolidation. The terms “we,” “us,” “our” or the 
“Company” as we use them in the notes to our consolidated financial statements refer to the consolidated entity. 

Use of Estimates 

In preparing our consolidated financial statements, our management makes estimates and assumptions that affect the 
reported amounts of assets and liabilities at the date of the balance sheet and revenues and expenses for the period then ended. 
Actual results could differ significantly from those estimates. 

We make estimates and assumptions that could have a significant effect on amounts and disclosures we report in our 
consolidated financial statements. The most significant estimates relate to our insurance subsidiaries’ reserves for property and 
casualty insurance unpaid losses and loss expenses. While we believe our estimates and the estimates of our insurance 
subsidiaries are appropriate, the ultimate amounts may differ from the estimates provided. We regularly review our methods for 
making these estimates as well as the continuing appropriateness of the estimated amounts, and we reflect any adjustment we 
consider necessary in our current results of operations. 

Reclassification 

We have made certain reclassifications in our prior period financial statements to conform to the current year presentation.

Investments 

We classify our debt securities into the following categories: 

Held to Maturity - Debt securities that we have the positive intent and ability to hold to maturity; reported at amortized 
cost. 

Available for Sale - Debt securities not classified as held to maturity; reported at fair value, with unrealized gains and 
losses excluded from income and reported as a separate component of stockholders’ equity (net of tax effects). 

Short-term investments are carried at amortized cost, which approximates fair value. 

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the 

value of our investments. For equity securities, we measure investments at fair value and, beginning January 1, 2018, we 
recognize changes in fair value in our results of operations. With respect to a debt security that is in an unrealized loss position, 
we first assess if we intend to sell the debt security. If we determine we intend to sell the debt security, we recognize the 

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impairment loss in our results of operations. If we do not intend to sell the debt security, we determine whether it is more likely 
than not that we will be required to sell the debt security prior to recovery. If we determine it is more likely than not that we 
will be required to sell the debt security prior to recovery, we recognize an impairment loss in our results of operations. If we 
determine it is more likely than not that we will not be required to sell the debt security prior to recovery, we then evaluate 
whether a credit loss has occurred. We determine whether a credit loss has occurred by comparing the amortized cost of the 
debt security to the present value of the cash flows we expect to collect. If we expect a cash flow shortfall, we consider that a 
credit loss has occurred. If we determine that a credit loss has occurred, we consider the impairment to be other than temporary. 
We then recognize the amount of the impairment loss related to the credit loss in our results of operations, and we recognize the 
remaining portion of the impairment loss in our other comprehensive income, net of applicable taxes. In addition, we may write 
down securities in an unrealized loss position based on a number of other factors, including when the fair value of an 
investment is significantly below its cost, when the financial condition of the issuer of a security has deteriorated, the 
occurrence of industry, company or geographic events that have negatively impacted the value of a security and rating agency 
downgrades. 

We amortize premiums and discounts on debt securities over the life of the security as an adjustment to yield using the 

effective interest method. We compute investment gains and losses using the specific identification method. 

We amortize premiums and discounts for mortgage-backed debt securities using anticipated prepayments. 

Fair Values of Financial Instruments 

We use the following methods and assumptions in estimating our fair value disclosures:

Investments - We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value. 

The estimated fair value of a security may differ from the amount that we could realize if we sold the security in a forced 
transaction. In addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing 
the potential that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize 
nationally recognized independent pricing services to estimate fair values for our fixed maturity and equity investments. We 
generally obtain two prices per security. The pricing services utilize market quotations for fixed maturity and equity securities 
that have quoted prices in active markets. For fixed maturity securities that generally do not trade on a daily basis, the pricing 
services prepare estimates of fair value measurements based predominantly on observable market inputs. The pricing services 
do not use broker quotes in determining the fair values of our investments. Our investment personnel review the estimates of 
fair value the pricing services provide to determine if the estimates we obtain are representative of fair values based upon the 
general knowledge of our investment personnel of the market, their research findings related to unusual fluctuations in value 
and their comparison of such values to execution prices for similar securities. Our investment personnel monitor the market and 
are familiar with current trading ranges for similar securities and the pricing of specific investments. Our investment personnel 
review all pricing estimates that we receive from the pricing services against their expectations with respect to pricing based on 
fair market curves, security ratings, coupon rates, security type and recent trading activity.  Our investment personnel review 
documentation with respect to the pricing services’ pricing methodology that they obtain periodically to determine if the 
primary pricing sources, market inputs and pricing frequency for various security types are reasonable. We refer to Note 5 - 
Fair Value Measurements for more information regarding our methods and assumptions in estimating fair values. 

Cash and Short-Term Investments - The carrying amounts we report in the balance sheet for these instruments approximate 

their fair values. 

Premiums and Reinsurance Receivables and Payables - The carrying amounts we report in the balance sheet for these 

instruments related to premiums and paid losses and loss expenses approximate their fair values. 

Subordinated Debentures - The carrying amounts we report in the balance sheet for these instruments approximate their 

fair values. 

Revenue Recognition 

Our insurance subsidiaries recognize insurance premiums as income over the terms of the policies they issue. Our 

insurance subsidiaries calculate unearned premiums on a daily pro-rata basis.  

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Policy Acquisition Costs 

We defer our insurance subsidiaries’ policy acquisition costs, consisting primarily of commissions, premium taxes and 

certain other underwriting costs, reduced by ceding commissions, related directly to the successful acquisition of new or 
renewal insurance contracts. We amortize these deferred policy acquisition costs over the period in which our insurance 
subsidiaries earn the premiums. The method we follow in computing deferred policy acquisition costs limits the amount of such 
deferred costs to their estimated realizable value, which gives effect to the premium to be earned, related investment income, 
losses and loss expenses and certain other costs we expect to incur as our insurance subsidiaries earn the premium. Estimates in 
the calculation of policy acquisition costs have not shown material variability because of uncertainties in applying accounting 
principles or as a result of sensitivities to changes in key assumptions. 

Property and Equipment 

We report property and equipment at depreciated cost that we compute using the straight-line method based upon estimated 

useful lives of the assets. 

Losses and Loss Expenses 

Liabilities for losses and loss expenses are estimates at a given point in time of the amounts an insurer expects to pay 
with respect to incurred policyholder claims based on facts and circumstances the insurer knows at that point in time. At the 
time of establishing its estimates, an insurer recognizes that its ultimate liability for losses and loss expenses will exceed or be 
less than such estimates. Our insurance subsidiaries base their estimates of liabilities for losses and loss expenses on 
assumptions as to future loss trends, expected claims severity, judicial theories of liability and other factors. However, during 
the loss adjustment period, our insurance subsidiaries may learn additional facts regarding individual claims, and, consequently, 
it often becomes necessary for our insurance subsidiaries to refine and adjust their estimates for these liabilities. We reflect any 
adjustments to the liabilities for losses and loss expenses of our insurance subsidiaries in our consolidated results of operations 
in the period in which our insurance subsidiaries make adjustments to their estimates.

Our insurance subsidiaries maintain liabilities for the payment of losses and loss expenses with respect to both reported 

and unreported claims. Our insurance subsidiaries establish these liabilities for the purpose of covering the ultimate costs of 
settling all losses, including investigation and litigation costs. Our insurance subsidiaries base the amount of their liability for 
reported losses primarily upon a case-by-case evaluation of the type of risk involved, knowledge of the circumstances 
surrounding each claim and the insurance policy provisions relating to the type of loss the policyholder incurred. Our insurance 
subsidiaries determine the amount of their liability for unreported claims and loss expenses on the basis of historical 
information by line of insurance. Our insurance subsidiaries account for inflation in the reserving function through analysis of 
costs and trends and reviews of historical reserving results. Our insurance subsidiaries monitor their liabilities closely and 
recompute them periodically using new information on reported claims and a variety of statistical techniques. Our insurance 
subsidiaries do not discount their liabilities for losses and loss expenses.

Reserve estimates can change over time because of unexpected changes in assumptions related to our insurance 

subsidiaries’ external environment and, to a lesser extent, assumptions related to our insurance subsidiaries’ internal operations. 
For example, our insurance subsidiaries have experienced an increase in claims severity and a lengthening of the claim 
settlement periods on bodily injury claims during the past several years. These trend changes give rise to greater uncertainty as 
to the pattern of future loss settlements on bodily injury claims. Related uncertainties regarding future trends include the rate of 
plaintiff attorney involvement in claims and the cost of medical technologies and procedures. Assumptions related to our 
insurance subsidiaries’ external environment include the absence of significant changes in tort law and the legal environment 
that increase liability exposure, consistency in judicial interpretations of insurance coverage and policy provisions and the rate 
of loss cost inflation. Internal assumptions include consistency in the recording of premium and loss statistics, consistency in 
the recording of claims, payment and case reserving methodology, accurate measurement of the impact of rate changes and 
changes in policy provisions, consistency in the quality and characteristics of business written within a given line of business 
and consistency in reinsurance coverage and collectability of reinsured losses, among other items. To the extent our insurance 
subsidiaries determine that underlying factors impacting their assumptions have changed, our insurance subsidiaries make 
adjustments in their reserves that they consider appropriate for such changes. Accordingly, our insurance subsidiaries’ ultimate 
liability for unpaid losses and loss expenses will likely differ from the amount recorded.

Our insurance subsidiaries seek to enhance their underwriting results by carefully selecting the product lines they 

underwrite. Our insurance subsidiaries’ personal lines products primarily include standard and preferred risks in private 
passenger automobile and homeowners lines. Our insurance subsidiaries’ commercial lines products primarily include business 
offices, wholesalers, service providers, contractors, artisans and light manufacturing operations. Our insurance subsidiaries 

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have limited exposure to asbestos and other environmental liabilities. Our insurance subsidiaries write no medical malpractice 
liability risks.  

Income Taxes 

We currently file a consolidated federal income tax return that includes us and our insurance subsidiaries. 

We account for income taxes using the asset and liability method. The objective of the asset and liability method is to 
establish deferred tax assets and liabilities for the temporary differences between the financial reporting basis and the tax basis 
of our assets and liabilities at enacted tax rates we expect to be in effect when we realize or settle such amounts. 

Credit Risk 

Our objective is to earn competitive returns by investing in a diversified portfolio of securities. Our portfolio of fixed 
maturity securities and, to a lesser extent, short-term investments is subject to credit risk. We define this risk as the potential 
loss in fair value resulting from adverse changes in the borrower’s ability to repay its debt to us. We manage this risk by 
performing an analysis of prospective investments and through regular reviews of our portfolio by our investment personnel. 
We also limit the amount of our total investment portfolio that we invest in any one security. 

Our insurance subsidiaries provide property and liability insurance coverages through independent insurance agencies 

located throughout their operating areas. Our insurance subsidiaries bill the majority of this business directly to their 
policyholders, although our insurance subsidiaries bill a portion of their commercial business through their agents, to whom 
they extend credit in the normal course of business. 

Our insurance subsidiaries have reinsurance agreements with Donegal Mutual and with a number of major unaffiliated 

reinsurers. 

Reinsurance Accounting and Reporting 

Our insurance subsidiaries rely upon reinsurance agreements to limit their maximum net loss from large single risks or 

risks in concentrated areas and to increase their capacity to write insurance. Reinsurance does not relieve our insurance 
subsidiaries from liability to their respective policyholders. To the extent that a reinsurer cannot pay losses for which it is liable 
under the terms of a reinsurance agreement with one or more of our insurance subsidiaries, our insurance subsidiaries retain 
continued liability for such losses. However, in an effort to reduce the risk of non-payment, our insurance subsidiaries require 
all of their reinsurers to have an A.M. Best rating of A- or better or, with respect to foreign reinsurers, to have a financial 
condition that, in the opinion of our management, is equivalent to a company with an A.M. Best rating of A- or better. We refer 
to Note 10 - Reinsurance for more information regarding the reinsurance agreements of our insurance subsidiaries. 

Stock-Based Compensation 

We measure all share-based payments to our directors and the directors and employees of our subsidiaries and affiliates, 

including grants of stock options, using a fair-value-based method and record such expense in our results of operations. In 
determining the expense we record for stock options we grant to our directors and the directors and employees of our 
subsidiaries and affiliates, we estimate the fair value of each option award on the date of grant using the Black-Scholes option 
pricing model. The significant assumptions we utilize in applying the Black-Scholes option pricing model are the risk-free 
interest rate, expected term, dividend yield and expected volatility. 

In 2019, 2018 and 2017, we realized $64,765, $25,938 and $873,515, respectively, in tax benefits upon the exercise of 

stock options. 

Earnings Per Share 

We calculate basic earnings per share by dividing net income by the weighted-average number of common shares 
outstanding for the period. Diluted earnings per share reflects the dilution that could occur if securities or other contracts to 
issue common stock were exercised or converted into common stock.

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our 
Class A common stock is entitled to the declaration and payment of cash dividends that are at least 10% higher than those we 
declare and pay on our Class B common stock. Accordingly, we use the two-class method for the computation of earnings per 
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common share. The two-class method is an earnings allocation formula that determines earnings per share separately for each 
class of common stock based on dividends declared and an allocation of remaining undistributed earnings using a participation 
percentage that reflects the dividend rights of each class.

Goodwill and Other Intangible Assets 

Goodwill represents the excess of the purchase price over the underlying fair value of acquired entities. When completing 

acquisitions, we seek also to identify separately identifiable intangible assets that we have acquired. We assess goodwill and 
intangible assets with an indefinite useful life for impairment annually. We also assess goodwill and other intangible assets for 
impairment upon the occurrence of certain events. In making our assessment, we consider a number of factors including 
operating results, business plans, economic projections, anticipated future cash flows and current market data. Inherent 
uncertainties exist with respect to these factors and to our judgment in applying them when we make our assessment. 
Impairment of goodwill and other intangible assets could result from changes in economic and operating conditions in future 
periods. 

2 - Impact of New Accounting Standards 

In January 2016, the FASB issued guidance that generally requires entities to measure equity investments at fair value and 
recognize changes in fair value in their results of operations. This guidance also simplifies the impairment assessment of equity 
investments without readily determinable fair values by requiring entities to perform a qualitative assessment to identify 
impairment. The FASB issued other disclosure and presentation improvements related to financial instruments within the 
guidance. The guidance was effective for annual and interim reporting periods beginning after December 15, 2017.  As a result 
of the adoption of this guidance on January 1, 2018, we transferred $4.9 million of net unrealized gains from accumulated other 
comprehensive income (“AOCI”) to retained earnings. We recognized $8.9 million of unrealized gains and $25,751 of 
unrealized losses on equity securities held at December 31, 2019 in net investment gains for 2019. We recognized $1.2 million 
of unrealized gains and $4.4 million of unrealized losses on equity securities held at December 31, 2018 in net investment 
losses for 2018. 

In February 2016, the FASB issued guidance that requires lessees to recognize leases, including operating leases, on the 

lessee’s balance sheet, unless a lease is considered a short-term lease. This guidance also requires entities to make new 
judgments to identify leases. The guidance was effective for annual and interim reporting periods beginning after December 15, 
2018 and permitted early adoption. Our adoption of this guidance on January 1, 2019 did not have a significant impact on our 
financial position, results of operations or cash flows. 

In January 2017, the FASB issued guidance that simplifies the measurement of goodwill by modifying the goodwill 

impairment test previous guidance required. The guidance requires an entity to perform its annual or interim goodwill 
impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize impairment for the 
amount by which the reporting unit’s carrying amount exceeds its fair value. The guidance is effective for annual and interim 
reporting periods beginning after December 15, 2019 and permits early adoption. We early adopted this guidance in 2019. The 
adoption of this guidance did not have a significant impact on our financial position, results of operations or cash flows.

In August 2018, the FASB issued guidance that modifies disclosure requirements related to fair value measurements. The 

guidance removes the requirements to disclose the amounts of, and reasons for, transfers between Level 1 and Level 2 of the 
fair value hierarchy. The guidance is effective for annual and interim reporting periods beginning after December 15, 2019 and 
permits early adoption. We early adopted this guidance in 2019. The adoption of this guidance on January 1, 2019 did not have 
a significant impact on our financial position, results of operations or cash flows.

In June 2016, the FASB issued guidance that amends previous guidance on the impairment of financial instruments by 
adding an impairment model that requires an entity to recognize expected credit losses as an allowance rather than impairments 
as credit losses are incurred. The intent of this guidance is to reduce complexity and result in a more timely recognition of 
expected credit losses. In November 2019, the FASB issued guidance that delays the effective date for “smaller reporting 
companies,” as defined in Item 10(f)(1) of Regulation S-K, to annual and interim reporting periods beginning after December 
15, 2022 from December 15, 2019. We are in the process of evaluating the impact of the adoption of this guidance on our 
financial position, results of operations and cash flows. 

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3 - Transactions with Affiliates 

Our insurance subsidiaries conduct business and have various agreements with Donegal Mutual that we describe in the 

following subparagraphs: 

a. Reinsurance Pooling and Other Reinsurance Arrangements 

Atlantic States, our largest insurance subsidiary, and Donegal Mutual have a pooling agreement under which both 
companies contribute substantially all of their direct written business to the pool and receive an allocated percentage of the 
pooled underwriting results, excluding certain reinsurance Donegal Mutual assumes from our insurance subsidiaries. In 
addition, Donegal Mutual has a 100% quota-share reinsurance agreement with Southern Mutual Insurance Company, or 
Southern Mutual, and Donegal Mutual places its assumed business from Southern Mutual into the underwriting pool. Atlantic 
States has an 80% share of the results of the pool, and Donegal Mutual has a 20% share of the results of the pool. The intent of 
the pooling agreement is to produce more uniform and stable underwriting results from year to year for each pool participant 
than they would experience individually and to spread the risk of loss between the participants based on each participant’s 
relative amount of surplus and relative access to capital. Each participant in the pool has at its disposal the capacity of the entire 
pool, rather than being limited to policy exposures of a size commensurate with its own capital and surplus. 

The following amounts represent reinsurance Atlantic States ceded to the pool during 2019, 2018 and 2017: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2019

2018
$ 218,642,984   $ 212,928,238   $ 200,752,599

2017

173,238,503  

159,495,489  

140,015,950

116,189,929  

106,224,424  

103,991,861

183,326,589  

158,081,925  

136,786,070

The following amounts represent reinsurance Atlantic States assumed from the pool during 2019, 2018 and 2017: 

Premiums earned

Losses and loss expenses

Unearned premiums

Liability for losses and loss expenses

2019

2018
$ 479,835,362   $ 473,512,781   $ 451,470,894

2017

309,852,141  

335,789,280  

289,503,373

237,106,338  

231,958,181  

228,988,598

322,658,731  

303,546,744  

252,263,547

Donegal Mutual and MICO have a quota-share reinsurance agreement under which Donegal Mutual assumes 25% of the 

premiums and losses related to the business of MICO. Donegal Mutual and Peninsula have a quota-share reinsurance 
agreement under which Donegal Mutual assumes 100% of the premiums and losses related to the workers’ compensation 
product line of Peninsula in certain states. Donegal Mutual places its assumed business from MICO and Peninsula into the 
underwriting pool. 

The following amounts represent reinsurance ceded to Donegal Mutual pursuant to these quota-share reinsurance 

agreements during 2019, 2018 and 2017: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

2019

2018
$ 42,079,112   $ 42,813,929   $ 42,578,047

2017

19,617,787  

23,175,456  

24,978,631

19,217,849  

19,047,084  

19,827,115

36,597,834  

38,434,078  

36,396,109

In 2019, each of our insurance subsidiaries had a catastrophe reinsurance agreement with Donegal Mutual that provided 

coverage under any one catastrophic occurrence above a set retention of $2,000,000, with a combined retention of $5,000,000 
for a catastrophe involving a combination of our insurance subsidiaries, up to the amount Donegal Mutual and our insurance 
subsidiaries retained under catastrophe reinsurance agreements with unaffiliated reinsurers. Through December 31, 2018, 
Atlantic States, Southern and Le Mars each had a catastrophe reinsurance agreement with Donegal Mutual that provided 
coverage under any one catastrophic occurrence above a set retention ($2,500,000, $2,000,000 and $1,000,000 for Atlantic 
States, Southern and Le Mars, respectively, for 2018), with a combined retention of $5,000,000 for a catastrophe involving a 

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combination of these subsidiaries, up to the amount Donegal Mutual and our insurance subsidiaries retained under catastrophe 
reinsurance agreements with unaffiliated reinsurers. The set retention was $2,000,000, $1,500,000 and $750,000 for Atlantic 
States, Southern and Le Mars, respectively, for 2017. Through December 31, 2018, Donegal Mutual and Southern had an 
excess of loss reinsurance agreement in which Donegal Mutual assumed up to $500,000 of Southern’s losses in excess of 
$500,000.  

The following amounts represent reinsurance that our insurance subsidiaries ceded to Donegal Mutual pursuant to these 

reinsurance agreements during 2019, 2018 and 2017: 

Premiums earned

Losses and loss expenses

Liability for losses and loss expenses

2019

2018
$ 14,404,636   $ 19,190,067   $ 17,215,273

2017

13,769,736  

12,899,927  

3,149,907  

4,847,176  

8,953,411

3,399,207

The following amounts represent the effect of affiliated reinsurance transactions on net premiums our insurance 

subsidiaries earned during 2019, 2018 and 2017: 

Assumed

Ceded

    Net

2019
$ 479,835,362
(275,126,732)
$ 204,708,630

2018
$ 473,512,781
(274,932,234)
$ 198,580,547

2017
$ 451,470,623
(260,545,919)
$ 190,924,704

The following amounts represent the effect of affiliated reinsurance transactions on net losses and loss expenses our 

insurance subsidiaries incurred during 2019, 2018 and 2017: 

Assumed

Ceded

    Net

b. Expense Sharing

2019

2018
$ 309,844,705   $ 335,684,463   $ 288,813,105
(173,947,992)
(195,570,872)
$ 103,218,679   $ 140,113,591   $ 114,865,113

(206,626,026)

2017

Donegal Mutual provides facilities, management and other services to us and our insurance subsidiaries. Donegal Mutual 

allocates certain related expenses to Atlantic States in relation to the relative participation of Atlantic States and Donegal 
Mutual in the pooling agreement. Our insurance subsidiaries other than Atlantic States reimburse Donegal Mutual for their 
personnel costs and bear their proportionate share of information services costs based on their percentage of the total written 
premiums of the Donegal Insurance Group. Charges for these services totaled $134,143,158, $126,153,511 and $124,999,770 
for 2019, 2018 and 2017, respectively. 

c. Lease Agreement 

We lease office equipment with terms ranging from 3 to 10 years to Donegal Mutual under a 10-year lease agreement dated 

January 1, 2011. 

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4 - Investments 

The amortized cost and estimated fair values of our fixed maturities at December 31, 2019 and 2018 are as follows: 

Held to Maturity

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

2019

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$ 82,916,052

$

1,803,230

$

68,560

$ 84,650,722

Obligations of states and political subdivisions

204,634,486

14,236,736

288,174

218,583,048

Corporate securities

Mortgage-backed securities

    Totals

156,398,001  

8,274,912  

333,166  

164,339,747

32,145,243

611,641

16,057

32,740,827

$ 476,093,782

$ 24,926,519

$

705,957

$ 500,314,344

Available for Sale

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

2019

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$ 19,302,056   $

81,773   $

19,370   $ 19,364,459

Obligations of states and political subdivisions

55,162,046  

1,641,171  

6,929  

56,796,288

Corporate securities

Mortgage-backed securities

    Totals

154,946,586  

4,477,035  

180,312  

159,243,309

327,428,590  

2,856,820  

737,663  

329,547,747

$ 556,839,278   $

9,056,799   $

944,274   $ 564,951,803

Held to Maturity

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

2018

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$ 76,222,306

$

174,904

$

1,086,613

$ 75,310,597

Obligations of states and political subdivisions

159,292,158

8,236,804

704,104

166,824,858

Corporate securities

Mortgage-backed securities

    Totals

127,010,071  

396,197  

4,391,451  

123,014,817

40,273,983

64,318

450,277

39,888,024

$ 402,798,518

$

8,872,223

$

6,632,445

$ 405,038,296

Available for Sale

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

2018

Amortized Cost

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated Fair
Value

$ 45,188,053   $

25,241   $

1,003,365   $ 44,209,929

Obligations of states and political subdivisions

73,760,836  

1,762,127  

306,994  

75,215,969

Corporate securities

Mortgage-backed securities

    Totals

140,688,937  

203,393  

3,059,185  

137,833,145

275,474,625  

148,967  

6,324,331  

269,299,261

$ 535,112,451   $

2,139,728   $ 10,693,875   $ 526,558,304

At December 31, 2019, our holdings of obligations of states and political subdivisions included general obligation bonds 

with an aggregate fair value of $182.0 million and an amortized cost of $172.3 million. Our holdings also included special 
revenue bonds with an aggregate fair value of $93.4 million and an amortized cost of $87.5 million. With respect to both 
categories of bonds, we held no securities of any issuer that comprised more than 10% of that category at December 31, 2019. 
Education bonds and water and sewer utility bonds represented 44% and 35%, respectively, of our total investments in special 
revenue bonds based on their carrying values at December 31, 2019. Many of the issuers of the special revenue bonds we held 

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at December 31, 2019 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we 
held are similar to general obligation bonds.

At December 31, 2018, our holdings of obligations of states and political subdivisions included general obligation bonds 

with an aggregate fair value of $157.7 million and an amortized cost of $152.2 million. Our holdings also included special 
revenue bonds with an aggregate fair value of $84.3 million and an amortized cost of $80.9 million. With respect to both 
categories of bonds, we held no securities of any issuer that comprised more than 10% of that category at December 31, 2018. 
Education bonds and water and sewer utility bonds represented 49% and 29%, respectively, of our total investments in special 
revenue bonds based on their carrying values at December 31, 2018. Many of the issuers of the special revenue bonds we held 
at December 31, 2018 have the authority to impose ad valorem taxes. In that respect, many of the special revenue bonds we 
held are similar to general obligation bonds.

We have segregated within accumulated other comprehensive income the net unrealized losses of $15.1 million arising 
prior to the November 30, 2013 reclassification date for fixed maturities reclassified from available for sale to held to maturity.  
We will amortize this balance over the remaining life of the related securities as an adjustment of yield in a manner consistent 
with the accretion of discount on the same fixed maturities. During 2019, we recorded amortization of $1.2 million in other 
comprehensive income. At December 31, 2019 and 2018, net unrealized losses of $7.5 million and $8.6 million, respectively, 
remained within accumulated other comprehensive loss.

We set forth below the amortized cost and estimated fair value of fixed maturities at December 31, 2019 by 
contractual maturity. Expected maturities may differ from contractual maturities because borrowers may have the right to call 
or prepay obligations with or without call or prepayment penalties. 

Held to maturity

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities

Total held to maturity

Available for sale

Due in one year or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Mortgage-backed securities
Total available for sale

Amortized Cost

Estimated Fair
Value

$ 16,132,891   $ 16,205,362

73,727,277

76,542,800

182,428,771  

191,642,042

171,659,600  

183,183,313

32,145,243  

32,740,827

$ 476,093,782   $ 500,314,344

$ 12,943,726   $ 13,075,792

89,684,400  

91,992,458

112,308,452  

115,407,525

14,474,110  

14,928,281

327,428,590  

329,547,747
$ 556,839,278   $ 564,951,803

The cost and estimated fair values of our equity securities at December 31, 2019 were as follows: 

Cost

Gross Gains

Gross Losses

Estimated Fair
Value

Equity securities

$

43,419,136

$

12,179,912

$

121,492

$

55,477,556

The cost and estimated fair values of our equity securities at December 31, 2018 were as follows: 

Cost

Gross Gains

Gross Losses

Estimated Fair
Value

Equity securities

$

40,942,716

$

4,817,917

$

2,093,624

$

43,667,009

-68-

 
 
 
   
 
   
 
 
The amortized cost of fixed maturities on deposit with various regulatory authorities at December 31, 2019 and 2018 

amounted to $8,330,651 and $8,795,334, respectively. 

We derived net investment income, consisting primarily of interest and dividends, from the following sources: 

Fixed maturities

Equity securities

Short-term investments

Other

Investment income

Investment expenses

Net investment income

2019
$ 29,969,774

2018
$ 27,733,555

2017
$ 26,143,924

1,268,056

1,243,104

29,251

1,264,120

795,522

29,450

999,335

407,580

33,316

32,510,185
(2,995,230)
$ 29,514,955

29,822,647
(2,914,991)
$ 26,907,656

27,584,155
(4,056,851)
$ 23,527,304

We present below gross gains and losses from investments, including those we classified as held to maturity, and the 

change in the difference between fair value and cost of investments:

Gross gains:

Fixed maturities

Equity securities

Investment in affiliate

Gross losses:

Fixed maturities

Equity securities

Net investment gains (losses)

Change in difference between fair value and cost of

investments:

Fixed maturities

Equity securities

    Totals

2019

2018

2017

$

470,983

$

131,660

$

168,855

10,471,285

12,662,147

23,604,415

1,890,762

6,197,253

2,022,422

6,366,108

323,746

1,296,052

1,619,798

$ 21,984,617

630,904

6,193,027

98,723

562,130

6,823,931

660,853
$ (4,801,509) $ 5,705,255

$ 38,647,456

9,334,127

$ 47,981,583

$(20,641,433) $ 2,335,578
1,569,999
$(24,143,286) $ 3,905,577

(3,501,853)

We recognized $8.9 million of unrealized gains and $25,751 of unrealized losses on equity securities held at December 31, 
2019 in net investment gains for 2019. We recognized $1.2 million of unrealized gains and $4.4 million of unrealized losses on 
equity securities held at December 31, 2018 in net investment losses for 2018.

We held fixed maturities with unrealized losses representing declines that we considered temporary at December 31, 2019 

as follows: 

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

$

7,461,245   $

45,688   $

5,394,735   $

Obligations of states and political subdivisions

23,339,340  

293,516  

2,326,813  

Corporate securities

Mortgage-backed securities

    Totals

42,242

1,587

250,198

697,991

19,362,346  

263,280  

18,803,546  

28,507,123

55,729  

74,088,769  

$ 78,670,054   $

658,213   $ 100,613,863   $

992,018

-69-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We held fixed maturities with unrealized losses representing declines that we considered temporary at December 31, 2018 

as follows: 

Less than 12 months

12 months or longer

Fair Value

Unrealized
Losses

Fair Value

Unrealized
Losses

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

$ 26,342,398   $

165,774   $ 54,900,027   $ 1,924,204

Obligations of states and political subdivisions

28,321,962  

477,357  

21,559,520  

533,741

Corporate securities

Mortgage-backed securities

    Totals

149,269,854  

4,482,870  

59,396,885  

2,967,766

82,593,454

912,616   181,379,875  

5,861,992

$286,527,668   $ 6,038,617   $ 317,236,307   $ 11,287,703

We make estimates concerning the valuation of our investments and the recognition of other-than-temporary declines in the 

value of our investments. For equity securities, we measure investments at fair value and, beginning January 1, 2018, we 
recognize changes in fair value in our results of operations. With respect to a debt security that is in an unrealized loss position, 
we first assess if we intend to sell the debt security. If we determine we intend to sell the debt security, we recognize the 
impairment loss in our results of operations. If we do not intend to sell the debt security, we determine whether it is more likely 
than not that we will be required to sell the debt security prior to recovery. If we determine it is more likely than not that we 
will be required to sell the debt security prior to recovery, we recognize an impairment loss in our results of operations. If we 
determine it is more likely than not that we will not be required to sell the debt security prior to recovery, we then evaluate 
whether a credit loss has occurred. We determine whether a credit loss has occurred by comparing the amortized cost of the 
debt security to the present value of the cash flows we expect to collect. If we expect a cash flow shortfall, we consider that a 
credit loss has occurred. If we determine that a credit loss has occurred, we consider the impairment to be other than temporary. 
We then recognize the amount of the impairment loss related to the credit loss in our results of operations, and we recognize the 
remaining portion of the impairment loss in our other comprehensive income, net of applicable taxes. In addition, we may write 
down securities in an unrealized loss position based on a number of other factors, including when the fair value of an 
investment is significantly below its cost, when the financial condition of the issuer of a security has deteriorated, the 
occurrence of industry, company or geographic events that have negatively impacted the value of a security and rating agency 
downgrades. We held 136 debt securities that were in an unrealized loss position at December 31, 2019. Based upon our 
analysis of general market conditions and underlying factors impacting these debt securities, we considered these declines in 
value to be temporary. 

We did not recognize any impairment losses in 2019, 2018 or 2017. We had no sales or transfers from our held to maturity 

portfolio in 2019, 2018 or 2017. We had no derivative instruments or hedging activities during 2019, 2018 or 2017.

5 - Fair Value Measurements

We account for financial assets using a framework that establishes a hierarchy that ranks the quality and reliability of 
inputs, or assumptions, used in the determination of fair value, and we classify financial assets and liabilities carried at fair 
value in one of the following three categories: 

     Level 1 - quoted prices in active markets for identical assets and liabilities; 

     Level 2 - directly or indirectly observable inputs other than Level 1 quoted prices; and 

     Level 3 - unobservable inputs not corroborated by market data. 

For investments that have quoted market prices in active markets, we use the quoted market price as fair value and include 

these investments in Level 1 of the fair value hierarchy. We classify publicly traded equity securities as Level 1. When quoted 
market prices in active markets are not available, we base fair values on quoted market prices of comparable instruments or 
price estimates we obtain from independent pricing services. We classify our fixed maturity investments as Level 2. Our fixed 
maturity investments consist of U.S. Treasury securities and obligations of U.S. government corporations and agencies,
obligations of states and political subdivisions, corporate securities and mortgage-backed securities. 

We present our investments in available-for-sale fixed maturity and equity securities at estimated fair value. The estimated 

fair value of a security may differ from the amount that we could realize if we sold the security in a forced transaction. In 

-70-

 
 
 
addition, the valuation of fixed maturity investments is more subjective when markets are less liquid, increasing the potential 
that the estimated fair value does not reflect the price at which an actual transaction would occur. We utilize nationally 
recognized independent pricing services to estimate fair values or obtain market quotations for substantially all of our fixed 
maturity and equity investments. We generally obtain two prices per security. The pricing services utilize market quotations for 
fixed maturity and equity securities that have quoted prices in active markets. For fixed maturity securities that generally do not 
trade on a daily basis, the pricing services prepare estimates of fair value measurements based predominantly on observable 
market inputs. The pricing services do not use broker quotes in determining the fair values of our investments. Our investment 
personnel review the estimates of fair value the pricing services provide to determine if the estimates we obtain are
representative of fair values based upon the general knowledge of the market of our investment personnel, their research 
findings related to unusual fluctuations in value and their comparison of such values to execution prices for similar securities. 
Our investment personnel monitor the market and are familiar with current trading ranges for similar securities and pricing of 
specific investments. Our investment personnel review all pricing estimates that we receive from the pricing services against 
their expectations with respect to pricing based on fair market curves, security ratings, coupon rates, security type and recent 
trading activity. Our investment personnel review documentation with respect to the pricing services’ pricing methodology that 
they obtain periodically to determine if the primary pricing sources, market inputs and pricing frequency for various security 
types are reasonable. At December 31, 2019, we received two estimates per security from the pricing services, and we priced 
substantially all of our Level 1 and Level 2 investments using those prices. In our review of the estimates the pricing services 
provided at December 31, 2019, we did not identify any material discrepancies, and we did not make any adjustments to the 
estimates the pricing services provided. 

We present our cash and short-term investments at estimated fair value. The carrying values in our balance sheet for 
premium receivables and reinsurance receivables and payables for premiums and paid losses and loss expenses approximate 
their fair values. The carrying amounts reported in the balance sheet for our subordinated debentures and borrowings under 
lines of credit approximate their fair values. We classify these items as Level 3. 

We evaluate our assets and liabilities on a regular basis to determine the appropriate level at which to classify them for 

each reporting period. Based on our review of the methodology and summary of inputs the pricing services use, we have 
concluded that our Level 1 and Level 2 investments were classified properly at December 31, 2019 and 2018.

The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and 

equity securities at December 31, 2019: 

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant
Other
Observable
Inputs (Level 2)

(in thousands)

Significant
Unobservable
Inputs (Level 3)

Fair Value

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities
Mortgage-backed securities

Equity securities

$ 19,364,459   $

—   $ 19,364,459   $

56,796,288  

159,243,309  
329,547,747  

—  

56,796,288  

— 159,243,309  
329,547,747  
—  

55,477,556  

53,124,368  

2,353,188  

    Total investments in the fair value hierarchy

$ 620,429,359

$ 53,124,368

$ 567,304,991

$

—

—

—
—

—

—

-71-

 
 
 
 
 
The following table presents our fair value measurements for our investments in available-for-sale fixed maturity and 

equity securities at December 31, 2018: 

Fair Value Measurements Using

Quoted Prices in
Active Markets
for Identical
Assets (Level 1)

Significant
Other
Observable
Inputs (Level 2)

Significant
Unobservable
Inputs (Level 3)

Fair Value

U.S. Treasury securities and obligations of U.S.

government corporations and agencies

Obligations of states and political subdivisions

Corporate securities

Mortgage-backed securities

Equity securities

$ 44,209,929   $

—   $ 44,209,929   $

75,215,969  

137,833,145  

269,299,261  

—  

75,215,969  

— 137,833,145  

—  

269,299,261  

30,674,835  

28,351,110  

2,323,725  

    Total investments in the fair value hierarchy

557,233,139

28,351,110

528,882,029

Investment measured at net asset value

12,992,174

—

—

    Totals

$ 570,225,313   $ 28,351,110   $ 528,882,029   $

—

—

—

—

—

—

—

—

6 - Deferred Policy Acquisition Costs 

Changes in our insurance subsidiaries’ deferred policy acquisition costs are as follows: 

Balance, January 1

Acquisition costs deferred

Amortization charged to earnings

Balance, December 31

7 - Property and Equipment 

2019
$ 60,615,127

2018
$ 60,289,860

2017
$ 56,309,196

121,112,732
(122,443,000)
$ 59,284,859

121,289,267
(120,964,000)
$ 60,615,127

119,045,664
(115,065,000)
$ 60,289,860

Property and equipment at December 31, 2019 and 2018 consisted of the following:

Office equipment

Automobiles

Real estate

Software

Accumulated depreciation

2019
8,660,163   $ 10,049,884  

2018

$

Estimated Useful
Life
3-15 years

301,119  

448,015  

5 years

4,977,813  

4,977,813  

5-50 years

2,065,927  
16,005,022  
(11,446,950)

2,843,782  
18,319,494    
(13,628,790)

$

4,558,072   $

4,690,704    

5 years

Depreciation expense for 2019, 2018 and 2017 amounted to $282,235, $479,550 and $478,800, respectively. 

8 - Liability for Losses and Loss Expenses

The establishment of an appropriate liability for losses and loss expenses is an inherently uncertain process, and we can 
provide no assurance that our insurance subsidiaries’ ultimate liability will not exceed their loss and loss expense reserves and 
have an adverse effect on our results of operations and financial condition. Furthermore, we cannot predict the timing, frequency 
and extent of adjustments to our insurance subsidiaries’ estimated future liabilities, because the historical conditions and events 
that serve as a basis for our insurance subsidiaries’ estimates of ultimate claim costs may change. As is the case for substantially 
all property and casualty insurance companies, our insurance subsidiaries have found it necessary in the past to increase their 
estimated future liabilities for losses and loss expenses in certain periods, and, in other periods, their estimates have exceeded 
their actual liabilities. Changes in our insurance subsidiaries’ estimate of their liability for losses and loss expenses generally 
reflect actual payments and their evaluation of information received since the prior reporting date.

-72-

 
 
 
 
 
 
 
 
We summarize activity in our insurance subsidiaries’ liability for losses and loss expenses as follows: 

Balance at January 1

Less reinsurance recoverable

Net balance at January 1

Incurred related to:

Current year

Prior years

Total incurred

Paid related to:

Current year

Prior years

Total paid

Net balance at December 31

Plus reinsurance recoverable

Balance at December 31

2019
$ 814,665,224
(339,267,525)
475,397,699

2018
$ 676,671,727
(293,271,257)
383,400,470

2017
$ 606,664,590
(259,147,147)
347,517,443

519,319,941
(12,932,277)
506,387,664

540,826,810

480,646,641

35,631,610

6,621,413

576,458,420

487,268,054

278,923,614

308,578,285

288,379,600

195,956,327

175,882,906

163,005,427

474,879,941

484,461,191

451,385,027

506,905,422

475,397,699

383,400,470

362,768,427

339,267,525

293,271,257

$ 869,673,849

$ 814,665,224

$ 676,671,727

Our insurance subsidiaries recognized a (decrease) increase in their liability for losses and loss expenses of prior years of 

($12.9 million), $35.6 million and $6.6 million in 2019, 2018 and 2017, respectively. Our insurance subsidiaries made no 
significant changes in their reserving philosophy or claims management personnel, and they have made no significant offsetting 
changes in estimates that increased or decreased their loss and loss expense reserves in those years. The 2019 development 
represented 2.7% of the December 31, 2018 net carried reserves and resulted primarily from lower-than-expected severity in the 
workers’ compensation line of business, partially offset by higher-than-expected severity in the commercial automobile and 
commercial multi-peril lines of business, for accident years prior to 2019. The majority of the 2019 development related to 
decreases in the liability for losses and loss expenses of prior years for Atlantic States and MICO. The 2018 development 
represented 9.3% of the December 31, 2017 net carried reserves and resulted primarily from higher-than-expected severity in the 
commercial multi-peril, personal automobile and commercial automobile lines of business, offset by lower-than-expected 
severity in the workers’ compensation line of business, for accident years prior to 2018. The majority of the 2018 development 
related to increases in the liability for losses and loss expenses of prior years for Atlantic States and Southern. During 2018, our 
insurance subsidiaries received new information on previously-reported commercial automobile and personal automobile claims 
that led our insurance subsidiaries to conclude that their prior actuarial assumptions did not fully anticipate recent changes in 
severity and reporting trends. Our insurance subsidiaries have encountered increasing difficulties in projecting the ultimate 
severity of automobile losses over recent accident years, which our insurance subsidiaries attribute to worsening litigation trends 
and an increased delay in the reporting to our insurance subsidiaries of information with respect to the severity of claims. As a 
result, our insurance subsidiaries' actuaries increased their projections of the ultimate cost of our insurance subsidiaries’ prior-
year personal automobile and commercial automobile losses, and our insurance subsidiaries added $17.7 million to their reserves 
for personal automobile and $20.8 million to their reserves for commercial automobile for accident years prior to 2018. The 
2017 development represented 1.9% of the December 31, 2016 net carried reserves and resulted primarily from higher-than-
expected severity in the commercial multi-peril, personal automobile and commercial automobile lines of business, offset by 
lower-than-expected severity in the workers’ compensation line of business, for accident years prior to 2017. The majority of the 
2017 development related to increases in the liability for losses and loss expenses of prior years for Atlantic States and 
Peninsula. 

Short-duration contracts are contracts for which our insurance subsidiaries receive premiums that they recognize as revenue 

over the period of the contract in proportion to the amount of insurance protection our insurance subsidiaries provide. Our 
insurance subsidiaries consider the policies they issue to be short-duration contracts. We consider our insurance subsidiaries’ 
material lines of business to be personal automobile, homeowners, commercial automobile, commercial multi-peril and workers’ 
compensation. 

Our insurance subsidiaries determine incurred but not reported (“IBNR”) reserves by subtracting the cumulative loss and 
loss expense amounts our insurance subsidiaries have paid and the case reserves our insurance subsidiaries have established at 
the balance sheet date from their actuaries’ estimate of the ultimate cost of losses and loss expenses. Accordingly, our insurance 
subsidiaries’ IBNR reserves include their actuaries’ projections of the cost of unreported claims as well as their actuaries’ 
projected development of case reserves on known claims and reopened claims. Our insurance subsidiaries’ methodology for 

-73-

 
 
 
 
 
 
 
estimating IBNR reserves has been in place for many years, and their actuaries made no significant changes to that methodology 
during 2019. 

The actuaries for our insurance subsidiaries generally prepare an initial estimate for ultimate losses and loss expenses for the 

current accident year by multiplying earned premium by an expected loss ratio for each line of business our insurance 
subsidiaries write. Expected loss ratios represent the actuaries’ expectation of losses at the time our insurance subsidiaries price 
and write their policies, before the emergence of any actual claims experience. The actuaries determine an expected loss ratio by 
analyzing historical experience and adjusting for loss cost trends, loss frequency and severity trends, premium rate level 
changes, reported and paid loss emergence patterns and other known or observed factors. 

The actuaries use a variety of actuarial methods to estimate the ultimate cost of losses and loss expenses.  These methods 

include paid loss development, incurred loss development and the Bornhuetter-Ferguson method. The actuaries base their 
selection of a point estimate on a judgmental weighting of estimates each of these methods produce.

The actuaries consider loss frequency and severity trends when they develop expected loss ratios and point estimates. Loss 

frequency is a measure of the number of claims per unit of insured exposure, and loss severity is a measure of the average size of 
claims.  Factors that affect loss frequency include changes in weather patterns or economic activity.  Factors that affect loss 
severity include changes in policy limits, reinsurance retentions, inflation rates and judicial interpretations.

Our insurance subsidiaries create a claim file when they receive notice of an actual demand for payment, an event that may 

lead to a demand for payment or when they otherwise determine that a demand for payment could potentially lead to a future 
demand for payment on another coverage under the same policy or another policy they have issued. In recent years, our 
insurance subsidiaries have noted an increase in the period of time between the occurrence of a casualty loss event and the date 
on which they receive notice of a liability claim.  Changes in the length of time between the loss occurrence date and the claim 
reporting date affect the actuaries’ ability to accurately predict loss frequency and the amount of IBNR reserves our insurance 
subsidiaries require.

Our insurance subsidiaries generally create a claim file for a policy at the claimant level by type of coverage and generally 
recognize one count for each claim event.  In certain lines of business where it is common for multiple parties to claim damages 
arising from a single claim event, our insurance subsidiaries recognize one count for each claimant involved in the event. 
Atlantic States recognizes one count for each claim event, or claimant involved in a multiple-party claim event, related to losses 
Atlantic States assumes through its participation in its pooling agreement with Donegal Mutual. Our insurance subsidiaries 
accumulate the claim counts and report them by line of business. For purposes of the claim development tables we present 
below, our insurance subsidiaries count claims on policies they issue even if they eventually close such claims without making a 
loss payment. Claims our insurance subsidiaries close without making a loss payment typically generate loss expenses. The 
methods our insurance subsidiaries have used to summarize claim counts have not changed significantly over the time periods 
we report in the tables below.

The following tables present information about incurred and paid claims development as of December 31, 2019, net of 
reinsurance, as well as cumulative claim frequency and the total of IBNR reserves plus expected development on reported claims 
that our insurance subsidiaries included within their net incurred claims amounts. The tables include unaudited information 
about incurred and paid claims development for the years ended December 31, 2010 through 2018, which we present as 
supplementary information. 

-74-

 
Personal
Automobile

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

At December 31, 2019

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Personal
Automobile

Accident
Year

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$117,967

$ 117,552

$ 118,562

$ 118,876

$ 118,916

$118,587

$ 118,385

$ 118,289

$ 118,314

$

118,294

$

127,929

131,678

132,987

133,229

133,617

133,218

133,145

133,142

130,415

133,201

135,592

136,493

136,552

136,463

136,141

124,965

130,737

131,594

132,643

132,604

132,934

124,426

124,806

124,210

126,200

126,779

137,596

139,333

139,181

142,493

150,216

153,937

157,516

166,690

176,728

186,580

133,207

136,677

132,853

126,734

142,408

157,943

175,939

183,358

161,056

Total

$ 1,468,469

27

73

215

175

264

732

2,372

4,884

10,675

28,339

70

75

69

66

71

70

73

79

80

66

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Unaudited

$ 75,889

$ 96,749

$ 107,662

$ 113,243

$ 116,748

$117,812

$ 117,978

$ 118,054

$ 118,093

$

118,119

87,191

110,249

121,621

127,545

131,319

132,479

132,714

132,777

87,517

111,941

124,652

130,862

133,428

134,581

135,132

84,241

109,051

120,118

125,946

130,026

131,326

85,377

104,736

114,893

120,491

123,815

93,611

116,303

128,395

135,027

102,433

129,507

143,321

111,964

142,372

115,585

132,835

136,137

131,642

124,926

139,121

151,159

159,879

150,175

103,101

All outstanding liabilities before 2010, net of reinsurance

Total

1,347,094

719

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

122,094

-75-

Homeowners

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

At December 31, 2019

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Homeowners

Accident
Year

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$ 60,315

$ 60,729

$ 60,248

$ 59,972

$ 60,355

$ 60,440

$ 60,443

$ 60,542

$ 60,624

$

60,641

$

71,256

70,461

53,962

70,436

54,794

50,887

70,381

54,468

51,121

56,916

70,297

54,351

51,122

58,378

63,359

70,351

54,281

50,874

57,680

63,925

62,443

70,479

54,381

50,988

57,332

63,053

64,064

79,283

70,642

54,523

50,971

57,288

63,071

63,735

79,911

81,965

70,682

54,537

51,008

57,402

63,099

63,355

79,305

83,385

73,294

Total

$

656,708

—

—

—

—

(4)

45

78

724

1,657

6,775

25

27

19

13

18

14

13

18

19

14

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Unaudited

$ 47,419

$ 57,334

$ 59,283

$ 59,875

$ 60,239

$ 60,486

$ 60,501

$ 60,525

$ 60,540

$

60,557

57,588

69,345

46,566

70,125

53,619

40,949

70,351

54,028

49,410

45,823

70,541

54,298

50,210

56,255

51,885

70,626

54,317

50,478

56,990

61,542

50,125

All outstanding liabilities before 2010, net of reinsurance

70,648

54,356

51,043

57,195

62,204

61,145

67,077

70,692

54,557

50,902

56,995

62,590

62,760

77,663

70,385

Total

70,692

54,557

50,967

57,243

62,844

63,144

78,006

79,892

58,074

635,976

30

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

20,762

-76-

 
Commercial
Automobile

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

At December 31, 2019

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Commercial
Automobile

Accident
Year

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$ 19,315

$ 19,913

$ 20,695

$ 21,477

$ 21,490

$ 21,756

$ 21,746

$ 21,713

$ 21,726

$

21,768

$

26,642

27,157

26,557

28,570

27,720

32,902

28,893

29,112

29,107

29,487

29,751

30,606

31,435

31,278

31,648

31,803

33,749

34,751

35,240

36,404

36,435

42,760

44,544

47,326

48,213

49,284

46,526

48,323

51,412

54,259

54,302

57,353

65,905

61,484

67,927

79,307

29,542

31,896

36,569

49,168

54,517

67,127

67,697

81,396

88,864

Total

$

528,544

9

18

28

89

270

662

2,134

5,149

11,763

27,764

7

9

8

9

11

12

13

14

15

15

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Unaudited

$ 10,778

$ 14,180

$ 16,426

$ 19,030

$ 20,804

$ 21,014

$ 21,482

$ 21,549

$ 21,558

$

21,559

13,876

19,106

13,642

24,267

20,240

16,306

26,973

28,014

28,758

28,836

29,102

23,718

27,417

29,873

30,402

31,104

23,557

26,879

31,053

34,083

36,004

22,707

31,089

39,436

44,374

47,290

23,875

35,342

41,678

48,261

27,033

38,237

48,837

28,707

40,213

33,862

Total

All outstanding liabilities before 2010, net of reinsurance

29,474

31,228

36,106

48,418

51,605

57,237

49,703

47,941

36,948

410,219

47

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

118,372

-77-

 
 
Commercial
Multi-Peril

Accident
Year

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

At December 31, 2019

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

(dollars and reported claims in thousands)

Unaudited

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Commercial
Multi-Peril

Accident
Year

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$ 28,745

$ 29,656

$ 29,390

$ 29,169

$ 29,373

$ 29,453

$ 29,463

$ 29,779

$ 29,925

$

30,105

$

33,054

35,411

29,789

35,942

30,716

35,683

37,576

37,385

38,270

38,105

38,160

32,449

34,117

35,755

36,214

36,525

35,679

37,292

37,205

37,981

37,365

48,204

50,135

51,843

52,336

53,294

42,070

43,874

44,728

45,104

43,005

46,988

48,267

56,185

56,043

66,265

38,434

36,876

37,453

53,116

45,873

48,871

56,517

66,470

71,865

Total

$

485,580

—

—

—

38

147

519

2,015

4,604

10,568

21,633

6

7

6

6

7

6

6

7

7

6

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Unaudited

$ 17,007

$ 22,017

$ 24,749

$ 26,832

$ 27,768

$ 28,681

$ 28,906

$ 29,632

$ 29,721

$

29,923

18,773

24,767

16,666

30,286

23,384

19,875

33,526

36,722

37,759

38,240

38,366

26,634

29,370

33,327

35,331

35,909

26,216

29,159

33,614

35,104

36,321

27,920

35,520

40,936

47,021

50,017

21,837

29,419

34,323

39,162

19,660

29,402

34,612

27,399

36,926

30,597

Total

All outstanding liabilities before 2010, net of reinsurance

38,413

36,329

37,333

51,615

42,849

41,193

42,691

42,296

28,210

390,852

425

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

95,153

-78-

 
 
Workers’
Compensation

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

Accident Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

(dollars and reported claims in thousands)

Unaudited

At December 31, 2019

Total IBNR
Plus
Expected
Development
on Reported
Claims

Cumulative
Number of
Reported
Claims

$ 27,304

$ 27,859

$ 27,010

$ 26,637

$ 26,944

$ 27,121

$ 27,037

$ 26,984

$ 26,801

$

26,829

$

32,490

35,757

39,142

36,614

36,369

35,670

35,039

35,194

34,926

39,516

38,827

37,926

37,163

36,468

35,954

46,325

47,027

44,289

42,828

42,327

42,555

51,508

51,553

49,288

48,537

47,540

53,332

49,615

45,991

44,986

58,814

49,802

47,883

60,450

56,351

62,197

35,034

35,932

42,651

47,693

43,006

44,969

52,687

55,291

60,998

Total

$

445,090

37

53

75

187

264

836

1,630

3,362

7,081

19,280

5

6

6

6

6

6

6

6

6

6

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Workers’
Compensation

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the Year Ended December 31,

Accident Year

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Unaudited

(in thousands)

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

$

8,066

$ 15,937

$ 21,176

$ 23,137

$ 24,539

$ 25,337

$ 25,804

$ 26,050

$ 26,295

$

26,301

9,157

21,450

11,097

27,517

31,905

32,394

33,067

33,577

33,963

22,963

28,812

31,244

33,196

34,177

34,460

13,052

26,043

32,783

36,351

38,877

39,617

13,932

28,513

36,284

40,393

42,465

13,071

27,531

34,192

36,929

14,709

30,344

37,178

15,581

31,990

17,644

Total

All outstanding liabilities before 2010, net of reinsurance

34,109

34,622

40,361

43,866

37,936

40,570

39,684

31,928

16,939

346,316

3,261

Liabilities for claims and claims adjustment expenses, net of reinsurance

$

102,035

-79-

 
 
The following table presents a reconciliation of the net incurred and paid claims development tables to the liability for 

claims and claims adjustment expenses in our consolidated balance sheet:

(in thousands)

Net outstanding liabilities:

                      Personal automobile

                      Homeowners

                      Commercial automobile

                      Commercial multi-peril

                      Workers’ compensation

                      Other

Reinsurance recoverable:

                      Personal automobile

                      Homeowners

                      Commercial automobile

                      Commercial multi-peril

                      Workers’ compensation

                      Other

At December 31,

2019

$

122,094

20,762

118,372

95,153

102,035

12,524

470,940

$

119,364

10,216

70,973

58,765

81,837

7,177

348,332

50,402

869,674

Unallocated loss adjustment expenses

Gross liability for unpaid losses and loss expenses

$

$

The following table presents supplementary information about average historical claims duration as of December 31, 2019:

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance

Years

1

2

3

4

5

6

7

8

9

10

Personal automobile

64.6%

17.3%

8.8%

4.6%

2.7%

0.9%

0.2%

0.3%

—%

—%

Homeowners

Commercial automobile

Commercial multi-peril

Workers’ compensation

81.5

44.0

47.8

29.9

15.3

18.1

17.0

31.5

1.5

13.3

10.2

16.3

0.6

11.3

10.0

8.2

0.3

6.6

6.6

4.1

0.2

2.5

3.5

2.5

0.1

1.2

1.6

1.4

—

0.5

1.3

0.8

—

0.7

0.2

0.7

—

—

0.7

—

9 - Borrowings 

Lines of Credit 

In March 2019, we terminated our previous credit agreement with Manufacturers and Traders Trust Company (“M&T”) 
and entered into a new credit agreement with M&T. The new credit agreement relates to a $30.0 million unsecured revolving 
line of credit. The line of credit expires in July 2020. At December 31, 2019, we had no outstanding borrowings from M&T and 
had the ability to borrow up to $30.0 million at interest rates equal to M&T’s current prime rate or the then-current LIBOR rate 
plus 2.25%. We pay a fee of 0.15% per annum on the loan commitment amount regardless of usage. The credit agreement 
requires our compliance with certain covenants. These covenants include minimum levels of our net worth, leverage ratio, 
statutory surplus and the A.M. Best ratings of our insurance subsidiaries. In addition, Atlantic States has guaranteed our 
payment obligations under the new credit agreement. We complied with all of the requirements of the new credit agreement 
during 2019.

-80-

 
Atlantic States is a member of the Federal Home Loan Bank (“FHLB”) of Pittsburgh. Through its membership, Atlantic 
States has the ability to issue debt to the FHLB of Pittsburgh in exchange for cash advances. In August 2019, Atlantic States 
exchanged a variable-rate cash advance of $35.0 million that was due in March 2020 for a fixed-rate cash advance of $35.0 
million that was outstanding at December 31, 2019. Atlantic States incurred a penalty of $176,000 related to the early 
termination of its previous cash advance. The new cash advance carries a fixed interest rate of 1.74% and is due in August 
2024. The table below presents the amount of FHLB of Pittsburgh stock Atlantic States purchased, collateral pledged and assets 
related to Atlantic States’ membership in the FHLB of Pittsburgh at December 31, 2019.

FHLB stock purchased and owned as part of the agreement

$

1,639,200

Collateral pledged, at par (carrying value $36,295,910)

Borrowing capacity currently available

36,370,886

240,569

MICO is a member of the FHLB of Indianapolis. During the second quarter of 2018, MICO terminated its line of credit 

with the FHLB of Indianapolis.

Subordinated Debentures 

In January 2002, West Bend Mutual Insurance Company  (“West Bend”) purchased a surplus note from MICO for 
$5.0 million to increase MICO’s statutory surplus. On December 1, 2010, Donegal Mutual purchased the surplus note from 
West Bend at face value. The surplus note carries an interest rate of 5.00%, and any repayment of principal or interest requires 
prior insurance regulatory approval. Upon receipt of regulatory approval, MICO paid $250,000 in interest to Donegal Mutual 
during each of 2019, 2018 and 2017.

10 - Reinsurance

Unaffiliated Reinsurers 

Our insurance subsidiaries and Donegal Mutual implemented a combined third-party reinsurance program effective 

January 1, 2019. The coverage and parameters of the fully consolidated program are common to all of our insurance 
subsidiaries and Donegal Mutual. Our insurance subsidiaries use several different reinsurers, all of which have an A.M. Best 
rating of A- (Excellent) or better or, with respect to foreign reinsurers, have a financial condition that, in the opinion of our 
management, is equivalent to a company with at least an A- rating from A.M. Best. The following information describes the 
external reinsurance our insurance subsidiaries had in place for 2019:

• 

• 

excess of loss reinsurance, under which the losses of Donegal Mutual and our insurance subsidiaries were 
automatically reinsured, through a series of contracts, over a set retention of $1.0 million for property losses and a 
retention of $2.0 million for casualty losses (including workers’ compensation losses); and

catastrophe reinsurance, under which Donegal Mutual and our insurance subsidiaries recovered, through a series of 
reinsurance agreements, 100% of an accumulation of many losses resulting from a single event, including natural 
disasters, over a set retention of $10.0 million and after exceeding an annual aggregate deductible of $1.2 million up 
to aggregate losses of $190.0 million per occurrence.

Our insurance subsidiaries and Donegal Mutual also purchased facultative reinsurance to cover exposures in excess of the 

covered limits of their third-party reinsurance agreements.

As many as 31 reinsurers provided coverage for 2019 on any one treaty with no reinsurer taking more than 40% of any 

one treaty. The amount of coverage provided under each of these types of reinsurance depended upon the amount, nature, size 
and location of the risks being reinsured. In order to write automobile insurance in the State of Michigan, MICO is required to 
be a member of the Michigan Catastrophic Claims Association (“MCCA”).  The MCCA provides reinsurance to MICO for 
personal automobile and commercial automobile personal injury claims in the State of Michigan over a set retention.

In addition to the pooling agreement and third-party reinsurance, our insurance subsidiaries had a catastrophe reinsurance 

agreement with Donegal Mutual, under which each of our insurance subsidiaries recovered 100% of an accumulation of 
multiple losses resulting from a single event, including natural disasters, over a set retention of $2.0 million up to aggregate 
losses of $8.0 million per occurrence. The agreement also provided additional coverage for an accumulation of losses from a 
single event including a combination of our insurance subsidiaries over a combined retention of $5.0 million.

-81-

 
The following amounts represent ceded reinsurance transactions with unaffiliated reinsurers during 2019, 2018 and 2017:

Premiums written

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums

Liability for losses and loss expenses

Total Reinsurance

2019

2018
$ 36,941,997   $ 50,160,604   $ 51,241,267

2017

39,732,282  

51,266,000  

49,633,348

33,615,819  

50,652,202  

44,575,268

7,067,989  

10,108,269  

11,213,665

139,694,097  

137,904,346  

116,689,871

The following amounts represent total ceded reinsurance transactions with both affiliated and unaffiliated reinsurers during 

2019, 2018 and 2017: 

Premiums earned

Losses and loss expenses

Prepaid reinsurance premiums
Liability for losses and loss expenses

2019

2018
$ 314,859,014   $ 326,198,234   $ 310,179,267

2017

240,241,845  

246,223,074  

218,523,260

142,475,767  
362,768,427  

135,379,777  
339,267,525  

135,032,641
293,271,257

The following amounts represent the effect of reinsurance on premiums written for 2019, 2018 and 2017: 

Direct

Assumed

Ceded

    Net premiums written

2019

2018
$ 589,572,526   $ 594,078,723   $ 584,007,351

2017

485,233,762  
(322,204,999)

466,087,983
476,482,451  
(320,956,412)
(326,545,370)
$ 752,601,289   $ 744,015,804   $ 729,138,922

The following amounts represent the effect of reinsurance on premiums earned for 2019, 2018 and 2017: 

Direct

Assumed

Ceded

    Net premiums earned

2019
$ 591,101,804

2018
  $ 593,976,241

2017
  $ 561,178,447

479,835,610
(314,859,014)
$ 756,078,400

  473,512,866
(326,198,234)
  $ 741,290,873

  451,515,575
(310,179,267)
  $ 702,514,755

Percentage of assumed premiums earned to net premiums earned

63.5%

63.9%

64.3%

11 - Income Taxes 

 On December 22, 2017, the Tax Cuts and Jobs Act of 2017 (“ the TCJA”) was signed into law.  The TCJA contains 
significant changes to corporate taxation, including the reduction of the corporate income tax rate to 21%, the acceleration of 
expensing for certain business assets, the one-time transition tax related to the transition of U.S. international tax from a 
worldwide tax system to a territorial tax system, the repeal of the domestic production deduction, additional limitations on the 
deductibility of interest expense, the repeal of the corporate alternative minimum tax and expanded limitations on the 
deductibility of executive compensation.

        The key impacts of the TCJA on our financial statements for 2017 were the revaluation of our deferred tax balances to the 
new corporate tax rate that resulted in additional tax expense of $4.8 million and the reclassification of an alternative minimum 
tax credit carryforward of $8.5 million from net deferred tax assets to federal income taxes recoverable. We generated sufficient 
taxable income in 2019 to fully utilize this alternative minimum tax credit carryforward.

-82-

 
 
 
 
 
 
Our provision for income tax expense (benefit) for 2019, 2018 and 2017 consisted of the following:

Current federal income tax

Deferred federal income tax

Federal income tax expense (benefit)

Pennsylvania income tax

Income tax expense (benefit)

$

$

$

2018

2019
8,454,358   $ (11,296,704)   $ (2,139,061)
(4,179,805)
7,137,423
$ (15,476,509) $

9,104,286

4,998,362

649,928

2017

825,000

—

—

9,929,286

$ (15,476,509) $

4,998,362

Our effective tax rate is different from the amount computed at the statutory federal rate of 21% for 2019 and 2018 and 

35% for 2017. The reasons for such difference and the related tax effects are as follows: 

Income (loss) before income taxes

Computed “expected” taxes

Tax-exempt interest

Proration

Effect of tax reform

Dividends received deduction

Net operating loss carryback

Tax benefit on exercise of options

Other, net

Pennsylvania income tax, net of federal benefit

2017

2019

2018
$ 57,081,030   $ (48,236,849)   $ 12,114,462
4,240,062
(3,241,530)
518,948

(10,129,738)  
(1,521,090)
405,204

11,987,016  
(1,325,197)
357,044

—
(1,913,238)
—
(64,765)
236,676

651,750

—
(99,726)
(4,210,523)
(25,938)
105,302

4,752,547
(508,409)
—
(873,515)
110,259

—

—

Income tax expense (benefit)

$

9,929,286

$ (15,476,509) $

4,998,362

The tax effects of temporary differences that give rise to significant portions of our deferred tax assets and deferred tax 

liabilities at December 31, 2019 and 2018 are as follows: 

Deferred tax assets:

Unearned premium

Loss reserves
Net operating loss carryforward

Net state operating loss carryforward - DGI Parent

Net unrealized losses

Other

Total gross deferred tax assets

Less valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Deferred policy acquisition costs

Loss reserve transition adjustment

Other

Total gross deferred tax liabilities

Net deferred tax asset

-83-

2019

2018

$ 15,482,366   $ 15,634,433

7,820,683  
200,942  

7,519,991

—

2,603,155  

33,627,137  
(7,538,024)
26,089,113  

7,644,415
3,090,010

8,070,196

3,782,145

2,517,791

40,738,990
(8,334,663)
32,404,327

12,449,820  

12,729,176

1,733,056

3,391,926  

2,339,068

4,266,328

17,574,802  

19,334,572

$

8,514,311   $ 13,069,755

 
 
 
 
   
 
   
We recorded a net operating loss carryforward for the portion of our taxable loss for 2018 that exceeded our taxable 
income in 2016 and 2017. We utilized the full net operating loss carryforward in 2019.  We also recorded a loss reserve 
transition adjustment in 2018 related to changes the TCJA required with respect to the calculation of loss reserve discounting.  
Pursuant to the provisions of the TCJA, we will include the loss reserve transition adjustment in our taxable income over eight 
years beginning in 2018.

We provide a valuation allowance when we believe it is more likely than not that we will not realize some portion of a 

deferred tax asset. At December 31, 2019 and 2018, we established a valuation allowance of $18,033 and $264,467, 
respectively, related to a portion of the net operating loss carryforward of Le Mars that we acquired on January 1, 2004 and a 
valuation allowance of $7.5 million and $8.1 million, respectively, for the net state operating loss carryforward of DGI. We 
determined that we were not required to establish a valuation allowance for the other net deferred tax assets of $26.1 million 
and $32.4 million at December 31, 2019 and 2018, respectively, since it is more likely than not that we will realize these 
deferred tax assets through reversals of existing temporary differences, future taxable income and our implementation of tax-
planning strategies. 

Tax years 2016 through 2019 remained open for examination by tax authorities at December 31, 2019. The net operating 
loss carryforward of $956,865 of Le Mars will begin to expire in 2020 if not utilized and is subject to an annual limitation of 
approximately $376,000.       

12 - Stockholders’ Equity 

Each share of our Class A common stock outstanding at the time of the declaration of any dividend or other distribution 
payable in cash upon the shares of our Class B common stock is entitled to a dividend or distribution payable at the same time 
and to stockholders of record on the same date in an amount at least 10% greater than any dividend declared upon each share of 
our Class B common stock. In the event of our merger or consolidation with or into another entity, the holders of our Class A 
common stock and the holders of our Class B common stock are entitled to receive the same per share consideration in such 
merger or consolidation. In the event of our liquidation, dissolution or winding-up, any assets available to common 
stockholders will be distributed pro-rata to the holders of our Class A common stock and our Class B common stock after 
payment of all of our obligations. 

On July 18, 2013, our board of directors authorized a share repurchase program pursuant to which we have the authority to 

purchase up to 500,000 additional shares of our Class A common stock at prices prevailing from time to time in the open 
market subject to the provisions of the SEC Rule 10b-18 and in privately negotiated transactions. We did not purchase any 
shares of our Class A common stock under this program during 2019, 2018 or 2017. We have purchased a total of 57,658 shares 
of our Class A common stock under this program from its inception through December 31, 2019.

 At December 31, 2019 and 2018, our treasury stock consisted of 3,002,588 and 72,465 shares of Class A common stock 

and Class B common stock, respectively. 

13 - Stock Compensation Plans 

Equity Incentive Plans 

Since 1996, we have maintained an Equity Incentive Plan for Employees. During 2019, we adopted a plan that made a total 

of 4,500,000 shares of Class A common stock available for issuance to employees of our subsidiaries and affiliates. The plan 
provides for the granting of awards by our board of directors in the form of stock options, stock appreciation rights, restricted 
stock or any combination of the above. The plan provides that stock options may become exercisable up to five years from their 
date of grant, with an option price not less than fair market value on the date preceding the date of grant. We have not granted 
any stock appreciation rights. 

Since 1996, we have maintained an Equity Incentive Plan for Directors. During 2019, we adopted a plan that made 500,000 

shares of Class A common stock available for issuance to our directors and the directors of our subsidiaries and affiliates.We 
may make awards in the form of stock options. The plan also provides for the issuance of 500 shares of restricted stock on the 
first business day of January in each year to each of our directors and each director of Donegal Mutual who does not serve as 
one of our directors. We issued 8,500 shares of restricted stock on January 2, 2019 under our director plan. We issued 8,500 
shares of restricted stock on January 2, 2018 under our prior director plan. We issued 9,000 shares of restricted stock on 
January 3, 2017 under our prior director plan. 

-84-

No further shares are available for future option grants for plans in effect prior to 2019.

We measure all share-based payments to employees, including grants of employee stock options, using a fair-value-based 
method and record such expense in our results of operations. In determining the expense we record for stock options granted to 
directors and employees of our subsidiaries and affiliates, we estimate the fair value of each option award on the date of grant 
using the Black-Scholes option pricing model. The significant assumptions we utilize in applying the Black-Scholes option 
pricing model are the risk-free interest rate, expected term, dividend yield and expected volatility. The risk-free interest rate is 
the implied yield currently available on U.S. Treasury zero coupon issues with a remaining term equal to the expected term 
used as the assumption in the model. We base the expected term of an option award on our historical experience for similar 
awards. We determine the dividend yield by dividing the per share dividend by the grant date stock price. We base the expected 
volatility on the volatility of our stock price over a historical period comparable to the expected term. 

The weighted-average grant date fair value of options we granted during 2019 was $1.15. We calculated this fair value 
based upon a risk-free interest rate of 1.64%, an expected life of three years, an expected volatility of 17% and an expected 
dividend yield of 4%.  

The weighted-average grant date fair value of options we granted during 2018 was $1.66. We calculated this fair value 
based upon a risk-free interest rate of 2.68%, an expected life of three years, an expected volatility of 22% and an expected 
dividend yield of 4%. 

The weighted-average grant date fair value of options we granted during 2017 was $1.81. We calculated this fair value 
based upon a risk-free interest rate of 2.01%, an expected life of three years, an expected volatility of 19% and an expected 
dividend yield of 3%. 

We charged compensation expense for our stock compensation plans against income before income taxes of $1.4 million, 

$1.7 million and $2.0 million for the years ended December 31, 2019, 2018 and 2017, respectively, with a corresponding 
income tax benefit of $288,901, $354,412 and $692,164. At December 31, 2019 and 2018, our total unrecognized 
compensation cost related to non-vested share-based compensation granted under our stock compensation plans was $2.0 
million and $2.5 million, respectively. We expect to recognize this cost over a weighted average period of 1.9 years. 

During 2019, we received cash from option exercises under all stock compensation plans of $2.9 million. We realized actual 

tax benefits for the tax deductions from option exercises of share-based compensation of $64,765 for 2019. During 2018, we 
received cash from option exercises under all stock compensation plans of $1.1 million. We realized actual tax benefits for the 
tax deductions from option exercises of share-based compensation of $25,938 for 2018. During 2017, we received cash from 
option exercises under all stock compensation plans of $13.4 million. We realized actual tax benefits for the tax deductions 
from option exercises of share-based compensation of $873,515 for 2017. 

-85-

 
Information regarding activity in our stock option plans follows: 

Outstanding at December 31, 2016

Granted - 2017

Exercised - 2017

Forfeited - 2017

Outstanding at December 31, 2017

Granted - 2018

Exercised - 2018

Forfeited - 2018

Outstanding at December 31, 2018

Granted - 2019

Exercised - 2019

Forfeited - 2019

Outstanding at December 31, 2019
Exercisable at:

December 31, 2017

December 31, 2018

December 31, 2019

Number of
Options
9,338,648  

943,000  
(924,019)  
(93,167)  
9,264,462  

1,063,000  
(79,961)  
(222,639)  
10,024,862  

1,045,400  
(217,498)  
(416,774)  
10,435,990  

6,946,677

7,936,659  

8,449,389  

Weighted-
Average
Exercise Price
Per Share
$14.95

17.58

14.45

15.43

15.26

13.69

13.74

16.00

15.09

14.97

13.23

15.88

$15.09

$14.90

$15.02

$15.13

Shares available for future option grants at December 31, 2019 totaled 4.0 million shares under all plans. 

The following table summarizes information about stock options outstanding at December 31, 2019: 

Grant Date

July 27, 2011

December 20, 2012

December 19, 2013

December 18, 2014

December 17, 2015

December 15, 2016

December 21, 2017

December 20, 2018

March 4, 2019

December 19, 2019

Exercise Price
$12.50

14.50

15.90

15.80

13.64

16.48

17.60

13.69

13.51

14.98

Number of
Options
Outstanding

907,101

1,009,819

1,991,804

1,270,581

1,191,845

1,202,808

799,832

1,016,800

10,000

1,035,400

Weighted-Average
Remaining
Contractual Life
2.0 years

3.0 years

4.0 years

5.0 years

1.0 years

2.0 years

3.0 years

4.0 years

4.2 years

5.0 years

    Total

10,435,990    

Number of
Options
Exercisable

907,101

1,009,819

1,991,804

1,270,581

1,191,845

1,202,808

533,168

338,930

3,333

—

8,449,389

Employee Stock Purchase Plan 

Since 1996, we have maintained an Employee Stock Purchase Plan. During 2011, we adopted a plan that made 300,000 

shares of our Class A common stock available for issuance. During 2019, we amended the plan to make 500,000 shares of our 
Class A common stock available for issuance. The plan extends over a 10-year period and provides for shares to be offered to 
all eligible employees at a purchase price equal to the lesser of 85% of the fair market value of our Class A common stock on 
the last day before the first day of each enrollment period (June 1 and December 1 of each year) under the plan or 85% of the 
fair market value of our Class A common stock on the last day of each subscription period (June 30 and December 31 of each 
year). 

-86-

 
 
 
 
 
 
A summary of plan activity follows: 

January 1, 2017

July 1, 2017

January 1, 2018

July 1, 2018

January 1, 2019

July 1, 2019

Shares Issued

Price
13.76

13.52

13.34

11.57

11.60

12.24

Shares
18,512

25,155

20,662

27,802

24,834

22,926

On January 1, 2020, we issued 20,424 shares at a price of $12.28 per share under this plan.

Agency Stock Purchase Plan 

Since 1996, we have maintained an Agency Stock Purchase Plan. During 2015, we adopted a plan that made 350,000 
shares of our Class A common stock available for issuance to agents of our insurance subsidiaries and Donegal Mutual.  The 
plan permits an agent to invest up to $12,000 per subscription period (April 1 to September 30 and October 1 to March 31 of 
each year) under various methods. We issue stock at the end of each subscription period at a price equal to 90% of the average 
market price during the last ten trading days of each subscription period. During 2019, 2018 and 2017, we issued 110,836, 
117,935 and 104,418 shares, respectively, under this plan. The expense we recognized under the plan was not material.

14 - Statutory Net Income, Capital and Surplus and Dividend Restrictions 

The following table presents selected information, as filed with state insurance regulatory authorities, for our insurance 

subsidiaries as determined in accordance with accounting practices prescribed or permitted by such insurance regulatory 
authorities: 

Atlantic States:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income (loss)

Southern:

Statutory capital and surplus

Statutory unassigned (deficit) surplus
Statutory net income (loss)

Peninsula:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income (loss)

MICO:

Statutory capital and surplus

Statutory unassigned surplus

Statutory net income

2019

2018

2017

$ 259,030,868   $ 230,736,313   $ 260,428,754

155,909,822  

22,282,231  

140,713,118  
(23,458,516)  

172,709,955
(2,037,672)

54,405,568  
(2,375,794)  
5,061,477

45,355,785  
(6,346,270)  
(9,822,457)

54,503,581

2,914,532
(3,375,434)

39,244,570  

32,717,996  

39,396,818

20,936,805  

7,360,378  

14,415,949  
(6,316,130)  

21,148,253
(841,119)

65,768,590  

55,708,442  

52,796,379

38,910,008  

28,949,919  

26,162,540

9,976,610  

6,350,686  

7,931,774

Our principal source of cash for payment of dividends is dividends from our insurance subsidiaries. State insurance laws 
require our insurance subsidiaries to maintain certain minimum capital and surplus amounts on a statutory basis. Our insurance 
subsidiaries are subject to regulations that restrict the payment of dividends from statutory surplus and may require prior 
approval of their domiciliary insurance regulatory authorities. Our insurance subsidiaries are also subject to risk-based capital 
("RBC") requirements that may further impact their ability to pay dividends. Our insurance subsidiaries’ statutory capital and 

-87-

 
 
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
   
   
surplus at December 31, 2019 exceeded the amount of statutory capital and surplus necessary to satisfy regulatory 
requirements, including the RBC requirements, by a significant margin. Amounts available for distribution to us as dividends 
from our insurance subsidiaries without prior approval of insurance regulatory authorities in 2020 are $25.9 million from 
Atlantic States, $5.4 million from Southern, $2.0 million from Peninsula and $6.6 million from MICO, or a total of 
approximately $39.9 million.

15 - Reconciliation of Statutory Filings to Amounts Reported in the Consolidated Financial Statements 

Our insurance subsidiaries must file financial statements with state insurance regulatory authorities using accounting 
principles and practices prescribed or permitted by those authorities. We refer to these accounting principles and practices as 
statutory accounting principles (“SAP”). Accounting principles used to prepare these SAP financial statements differ from 
those used to prepare financial statements on the basis of GAAP. 

Reconciliations of statutory net income (loss) and capital and surplus, as determined using SAP, to the net income (loss) 

and stockholders’ equity amounts included in the accompanying consolidated financial statements are as follows: 

Statutory net income (loss) of insurance subsidiaries

Increases (decreases):

Deferred policy acquisition costs

Deferred federal income taxes

Salvage and subrogation recoverable

Consolidating eliminations and adjustments

Parent-only net income

Net income (loss)

Statutory capital and surplus of insurance subsidiaries

Increases (decreases):

Deferred policy acquisition costs

Deferred federal income taxes

Salvage and subrogation recoverable

Non-admitted assets and other adjustments, net

Fixed maturities

Parent-only equity and other adjustments

Stockholders’ equity

16 - Supplementary Cash Flow Information 

Year Ended December 31,

2019
$ 44,680,696

2018

$ (33,246,417) $

2017
1,677,549

(1,330,268)
639,284

207,000
(11,048,314)
14,003,346

$ 47,151,744

325,267

4,179,807

3,980,664

1,334,410

2,061,600
(16,013,971)
9,933,374
$ (32,760,340) $

1,199,200
(13,534,428)
12,458,705

7,116,100

December 31,

2019
$ 418,449,596

2018
$ 364,518,536

2017
$ 407,125,532

59,284,859
(15,477,843)
20,245,200

60,615,127
(20,094,374)
20,038,200

60,289,860
(14,422,511)
17,976,600

1,727,754
(326,795)
(32,887,252)
$ 451,015,519

1,904,083
(16,528,367)
(11,583,304)
$ 398,869,901

1,960,089
(8,748,140)
(15,485,326)
$ 448,696,104

The following table reflects net income taxes we (recovered) paid and interest we paid during 2019, 2018 and 2017:

Income taxes

Interest

2019

2018

$

(9,827,433)   $

321,585  

(3,290,247)   $
1,280,352  

2017
3,050,000

1,341,706

-88-

 
 
 
 
 
 
 
 
 
 
 
17 - Earnings Per Share 

We have two classes of common stock, which we refer to as Class A common stock and Class B common stock. Our 
Class A common stock is entitled to be paid cash dividends that are at least 10% higher than the cash dividends we pay on our 
Class B common stock. Accordingly, we use the two-class method for the computation of earnings per common share. The two-
class method is an earnings allocation formula that determines earnings per share separately for each class of common stock 
based on dividends declared and an allocation of remaining undistributed earnings using a participation percentage reflecting 
the dividend rights of each class. 

We present below a reconciliation of the numerators and denominators we used in the basic and diluted per share 

computations for our Class A common stock: 

(in thousands, except per share amounts)
Basic earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Weighted-average shares outstanding

Basic earnings (loss) per share
Diluted earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Number of shares used in basic computation
Weighted-average effect of dilutive securities
Add: Director and employee stock options

Number of shares used in per share computations

Year Ended December 31,

2019

2018

2017

$

$

$

38,718   $

(26,691)   $

5,879

22,986  

22,705  

1.68   $

(1.18)   $

21,799

0.27

38,718   $

(26,691)   $

5,879

22,986  

22,705  

21,799

211  
23,197  

—  
22,705  

843
22,642

0.26

Diluted earnings (loss) per share

$

1.67   $

(1.18)   $

We used the following information in the basic and diluted per share computations for our Class B common stock: 

(in thousands, except per share amounts)

Basic and diluted earnings (loss) per share:

Numerator:

Allocation of net income (loss)

Denominator:

Weighted-average shares outstanding

Basic and diluted earnings (loss) per share

Year Ended December 31,

2019

2018

2017

$

$

8,434   $

(6,069)   $

1,237

5,577  

1.51   $

5,577  
(1.09)   $

5,577

0.22

During 2019, we did not include options to purchase 5,531,561 shares of our Class A common stock in the computation of 

diluted earnings per share because the exercise price of the options was greater than the average market price of our Class A 
common stock. 

-89-

 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
18 - Condensed Financial Information of Parent Company 

December 31,
Assets

Condensed Balance Sheets
(in thousands) 

2019

2018

Investment in subsidiaries/affiliates (equity method)

$

489,657   $

465,030

Short-term investments

Cash

Property and equipment

Other

Total assets

Liabilities and Stockholders’ Equity

Liabilities

Cash dividends declared to stockholders

Borrowings under lines of credit

Other

Total liabilities

Stockholders’ equity

Total liabilities and stockholders’ equity

2,502  

2,350  

944  

—  

29

1,542

928

—

$

495,453   $

467,529

$

4,075   $

35,000  

5,362  

44,437  

3,948

60,000

4,711

68,659

451,016  

398,870

$

495,453   $

467,529

Condensed Statements of Income (Loss) and Comprehensive Income (Loss)
(in thousands) 

Year Ended December 31,
Statements of Income (Loss)

Revenues

Dividends from subsidiaries

Realized investment gains

Other

Total revenues

Expenses

Operating expenses

Interest

Total expenses

Income before income tax expense (benefit) and equity in

undistributed net income (loss) of subsidiaries

Income tax expense (benefit)
Income before equity in undistributed net income (loss) of

subsidiaries

Equity in undistributed net income (loss) of subsidiaries

Net income (loss)

Statements of Comprehensive Income (Loss)

Net income (loss)

Other comprehensive income (loss), net of tax

Unrealized gain (loss) - subsidiaries

Other comprehensive income (loss),  net of tax

Comprehensive income (loss)

-90-

2019

2018

2017

$

4,000

$

11,000

$

13,000

12,378

1,009

17,387

1,420

1,327

2,747

14,640

636

14,004

33,148

47,152

$

—

3,196

14,196

1,628

2,224

3,852

10,344

411

9,933
(42,693)
(32,760) $

—

2,131

15,131

1,433

1,929

3,362

11,769
(690)

12,459
(5,343)
7,116

47,152

$

(32,760) $

7,116

$

$

14,732

14,732

$

61,884

$

(6,625)
(6,625)
(39,385) $

46

46

7,162

 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Statements of Cash Flows
(in thousands)

Year Ended December 31,
Cash flows from operating activities:

Net income (loss)

Adjustments:

Equity in undistributed net (income) loss of subsidiaries

Realized investment gains

Dividends received from DFSC

Other

Net adjustments

   Net cash provided

Cash flows from investing activities:

Net (purchases) sale of short-term investments

Net purchase of property and equipment

Sale of DFSC

Sale of equity securities - available for sale

Investment in subsidiaries

Other

Net cash received (used)

Cash flows from financing activities:

Cash dividends paid

Issuance of common stock

Payments on lines of credit

Borrowings under lines of credit

Net cash used

Net change in cash

Cash at beginning of year

Cash at end of year

19 - Segment Information 

2019

2018

2017

$

47,152

$

(32,760) $

7,116

(33,148)
(12,378)
—

490
(45,036)
2,116

(2,473)
(150)
33,923

20,287
(18,283)
—

33,304

(16,093)
6,481
(25,000)
—
(34,612)
808

1,542

42,694

—

—

2,531

45,225

12,465

—
(106)
—

—
(2,644)
(1)
(2,751)

(15,659)
3,250

—

1,000
(11,409)
(1,695)
3,237

$

2,350

$

1,542

$

5,343

—

1,037

1,011

7,391

14,507

1
(788)
—

—
(2,992)
(1)
(3,780)

(14,821)
15,511
(10,000)
—
(9,310)
1,417

1,820

3,237

We have three reportable segments, which consist of our investment function, our commercial lines of insurance and our 
personal lines of insurance. Using independent agents, our insurance subsidiaries market commercial lines of insurance to small 
and medium-sized businesses and personal lines of insurance to individuals. 

We evaluate the performance of the commercial lines and personal lines primarily based upon our insurance subsidiaries’ 

underwriting results as determined under SAP for our total business. 

We do not allocate assets to the commercial and personal lines and review the two segments in total for purposes of 
decision-making. We operate only in the United States, and no single customer or agent provides 10 percent or more of our 
revenues. 

-91-

 
 
 
 
 
 
 
 
 
 
 
 
 
Financial data by segment is as follows: 

Revenues:

Premiums earned:

Commercial lines

Personal lines

GAAP premiums earned

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

Total revenues

Income (loss) before income taxes:

Underwriting income (loss):

Commercial lines

Personal lines

SAP underwriting income (loss)

GAAP adjustments

GAAP underwriting income (loss)

Net investment income

Investment gains (losses)

Equity in earnings of DFSC

Other

2019

2018

2017

(in thousands)

$

385,465

$

337,924

$

318,391

370,613

756,078

29,515

21,985

295

4,578

403,367

741,291

26,908
(4,802)
2,694

5,737

384,124

702,515

23,527

5,705

1,622

5,658

$

812,451

$

771,828

$

739,027

2019

2018

2017

(in thousands)

$

$

8,404
(1,617)
6,787
(3,079)
3,708

29,515

21,985

295

1,578

(22,059) $
(53,590)
(75,649)
894
(74,755)
26,908
(4,802)
2,694

1,718
(48,237) $

13,263
(39,042)
(25,779)
4,408
(21,371)
23,527

5,705

1,622

2,631

12,114

Income (loss) before income taxes

$

57,081

$

20 - Guaranty Fund and Other Insurance-Related Assessments

Our insurance subsidiaries’ liabilities for guaranty fund and other insurance-related assessments were $1.6 million and $1.9 

million at December 31, 2019 and 2018, respectively. These liabilities included $519,462 and $583,361 related to surcharges 
collected by our insurance subsidiaries on behalf of regulatory authorities for 2019 and 2018, respectively. 

-92-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
21 - Interim Financial Data (unaudited) 

Net premiums earned

Total revenues

Net losses and loss expenses

Net income

Net earnings per common share:

Class A common stock - basic

Class A common stock - diluted

Class B common stock - basic and diluted

Net premiums earned

Total revenues
Net losses and loss expenses

Net (loss) income

Net (loss) earnings per common share:

Class A common stock - basic

Class A common stock - diluted

Class B common stock - basic and diluted

2019

First Quarter

Second Quarter
$ 188,073,242   $ 188,763,313

Third Quarter
Fourth Quarter
$ 189,821,058   $ 189,420,787

214,713,874  

198,788,954  

198,009,900  

200,938,743

123,110,656  

131,507,280  

130,743,395  

121,026,333

23,023,164  

4,788,454  

5,186,379  

14,153,747

0.82  

0.82

0.75  

0.17  

0.17

0.15  

2018

0.19  

0.18

0.16  

0.50

0.50

0.45

First Quarter

Fourth Quarter
$ 181,764,580   $ 185,714,110   $ 187,661,705   $ 186,150,478

Second Quarter

Third Quarter

189,328,278  
156,583,268  
(18,178,078)  

195,790,028  
135,753,645  
(789,855)  

199,904,180  
140,726,106  

1,206,356  

186,805,834
143,395,401
(14,998,763)

(0.66)  
(0.66)
(0.60)  

(0.03)  
(0.03)
(0.03)  

0.04  

0.04

0.04  

(0.53)
(0.53)
(0.50)

-93-

 
 
 
   
   
   
 
 
 
   
   
   
Report of Independent Registered Public Accounting Firm 

To the Stockholders and Board of Directors of Donegal Group Inc.:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Donegal Group, Inc. and subsidiaries (the Company) as 

of December 31, 2019 and 2018, the related consolidated statements of income (loss) and comprehensive income (loss), 
stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2019, and the related 
notes and financial statement schedule III (collectively, the consolidated financial statements). In our opinion, based on our 
audits and the report of the other auditors, the consolidated financial statements present fairly, in all material respects, the 
financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for 
each of the years in the three-year period ended December 31, 2019, in conformity with U.S. generally accepted accounting 
principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 

States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria 
established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the 
Treadway Commission, and our report dated March 6, 2020 expressed an unqualified opinion on the effectiveness of the 
Company’s internal control over financial reporting. 

We did not audit the financial statements of Donegal Financial Services Corporation (previously a 48.2 percent-owned 

investee company). The Company’s investment in Donegal Financial Services Corporation was $41,025,975 as of 
December 31, 2018, and its equity in earnings of Donegal Financial Services Corporation was $2,693,962 and $1,621,605 for 
the years 2018 and 2017, respectively. The financial statements of Donegal Financial Services Corporation were audited by 
other auditors whose report was furnished to us, and our opinion, insofar as it relates to the amounts included for Donegal 
Financial Services Corporation, is based solely on the report of the other auditors.

Change in Accounting Principle 

As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for 
changes in fair value of equity securities in 2018 due to the adoption of Accounting Standards Update 2016-01, Recognition 
and Measurement of Financial Assets and Liabilities.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to 
express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered 
with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities 
laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to 
those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the 
consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates 
made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that 
our audits and the report of the other auditors provide a reasonable basis for our opinion.

We or our predecessor firms have served as the Company’s auditor since 1986.

Philadelphia, Pennsylvania 
March 6, 2020 

-94-

 
Item 9.     Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A.     Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, has evaluated the 

effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the 
Exchange Act) at December 31, 2019 covered by this Form 10-K Report. Based on such evaluation, our Chief Executive 
Officer and our Chief Financial Officer have concluded that, at December 31, 2019, our disclosure controls and procedures are 
effective in recording, processing, summarizing and reporting, on a timely basis, information we are required to disclose in the 
reports that we file or submit under the Exchange Act and our disclosure controls and procedures are also effective to ensure 
that information we disclose in the reports we file or submit under the Exchange Act is accumulated and communicated to our 
management, including our Chief Executive Officer and our Chief Financial Officer, to allow timely decisions regarding 
required disclosure.

Management’s Report on Internal Control over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as that 

term is defined in Rule 13a-15(f) under the Exchange Act. Under the supervision and with the participation of our Chief 
Executive Officer and our Chief Financial Officer, our management has conducted an evaluation of the effectiveness of our 
internal control over financial reporting based on the framework and criteria established in Internal Control - Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (the “COSO
Framework”). Based on our evaluation under the COSO Framework, our management has concluded that our internal control 
over financial reporting was effective at December 31, 2019.

The effectiveness of our internal control over financial reporting at December 31, 2019 has been audited by KPMG LLP, 

an independent registered public accounting firm, as stated in its report, which is included in this Form 10-K Report.

Changes in Internal Control over Financial Reporting

There were no changes to our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 

15d-15(f) under the Exchange Act) that occurred during the fourth quarter of 2019 that have materially affected, or are 
reasonably likely to materially affect, our internal control over financial reporting.

Item 9B.     Other Information.

None.

-95-

 
     
     
 
 
Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Donegal Group Inc.: 

Opinion on Internal Control Over Financial Reporting 

We have audited Donegal Group Inc.and subsidiaries’ (the Company) internal control over financial reporting as of 
December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, 
effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United 
States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated 
statements of income (loss) and comprehensive income (loss), stockholders’ equity, and cash flows for each of the years in the 
three-year period ended December 31, 2019, and the related notes and financial statement schedule III (collectively, the 
consolidated financial statements), and our report dated March 6, 2020 expressed an unqualified opinion on those consolidated 
financial statements.

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 

assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 

the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 

projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Philadelphia, Pennsylvania
March 6, 2020

-96-

 
Item 10.     Directors, Executive Officers and Corporate Governance.

PART III

Other than the information we provide below, we incorporate the response to this Item 10 by reference to our proxy 
statement we will file with the SEC on or about March 16, 2020 relating to our annual meeting of stockholders that we will 
hold on April 16, 2020, or our Proxy Statement. 

Executive Officers of the Registrant

The following table sets forth information regarding the executive officers of Donegal Mutual and the Registrant as of the 

date of this Form 10-K Report, each of whom has served with us for more than 10 years:

Name
Kevin G. Burke

Richard G. Kelley

Jeffrey D. Miller

Sanjay Pandey

Daniel J. Wagner

Age
54

65

55

53

59

Position

President and Chief Executive Officer of Donegal Mutual since 2018; President
and Chief Executive Officer of us since 2015; Executive Vice President and Chief
Operating Officer of Donegal Mutual from 2014 to 2018; Senior Vice President of
Human Resources of Donegal Mutual and us from 2005 to 2014; Vice President of
Human Resources of Donegal Mutual and us from 2001 to 2005; other positions
from 2000 to 2001.
Senior Vice President and Head of Field Operations of Donegal Mutual and us
since 2018; Senior Vice President of Donegal Mutual from 2007 to 2018; other
positions from 2000 to 2007.

Executive Vice President and Chief Financial Officer of Donegal Mutual and us
since 2014; Senior Vice President and Chief Financial Officer of Donegal Mutual
and us from 2005 to 2014; Vice President and Controller of Donegal Mutual and
us from 2000 to 2005; other positions from 1995 to 2000.

Senior Vice President and Chief Information Officer of Donegal Mutual and us
since 2013; Vice President and Chief Information Officer of Donegal Mutual and
us from 2009 to 2013; other positions from 2000 to 2009.
Senior Vice President and Treasurer of Donegal Mutual and us since 2005; Vice
President and Treasurer of Donegal Mutual and us from 2000 to 2005; other
positions from 1993 to 2000.

We incorporate the full text of our Code of Business Conduct and Ethics by reference to Exhibit 14 to this Form 10-K 

Report.

-97-

 
Item 11.     Executive Compensation.

We incorporate the response to this Item 11 by reference to our Proxy Statement. Neither the Report of our Compensation 
Committee nor the Report of our Audit Committee included in our Proxy Statement shall constitute or be deemed to constitute 
a filing with the SEC under the Securities Act or the Exchange Act or be deemed to have been incorporated by reference into 
any filing we make under the Securities Act or the Exchange Act, except to the extent we specifically incorporate the Report of 
Our Compensation Committee or the Report of Our Audit Committee by reference.

Item 12.     Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

We incorporate the response to this Item 12 by reference to our Proxy Statement.

Item 13.     Certain Relationships and Related Transactions, and Director Independence.

We incorporate the response to this Item 13 by reference to our Proxy Statement.

Item 14.     Principal Accounting Fees and Services.

We incorporate the response to this Item 14 by reference to our Proxy Statement.

-98-

 
 
 
PART IV

Item 15.     Exhibits, Financial Statement Schedules.

(a)  Financial statements, financial statement schedule and exhibits filed:

(a)  Consolidated Financial Statements

Reports of Independent Registered Public Accounting Firm

Donegal Group Inc. and Subsidiaries:

Consolidated Balance Sheets at December 31, 2019 and 2018

Consolidated Statements of Income (Loss) and Comprehensive Income (Loss) for each of the years in the

three-year period ended December 31, 2019, 2018 and 2017

Consolidated Statements of Stockholders’ Equity for each of the years in the three-year period ended

December 31, 2019, 2018 and 2017

Consolidated Statements of Cash Flows for each of the years in the three-year period ended December 31,

2019, 2018 and 2017

Notes to Consolidated Financial Statements

Report and Consent of Independent Registered Public Accounting Firm

(Filed as Exhibit 23.1)

Consent of Independent Registered Public Accounting Firm

(Filed as Exhibit 23.2)

(b)  Financial Statement Schedule

Schedule III — Supplementary Insurance Information

Report of Independent Registered Public Accounting Firm

Page

94

55

56

57

58

59

103

Filed
herewith

We have omitted all other schedules since they are not required, not applicable or the information is included in the 

financial statements or notes to the financial statements.

  Reference

(r)

(h)

(c)  Exhibits

Exhibit No.

Description of Exhibits

Certificate of Incorporation of Donegal Group Inc., as amended.

Amended and Restated By-laws of Donegal Group Inc.

3.1

3.2

4.1

Description of Donegal Group Inc’s Securities Registered pursuant to Section 12 of the Exchange
Act.

Filed
herewith

Management Contracts and Compensatory Plans or Arrangements

10.1

10.2

10.3

10.4

10.5

Donegal Group Inc. 2011 Equity Incentive Plan for Employees.

Donegal Group Inc. 2011 Equity Incentive Plan for Directors.

Donegal Group Inc. 2011 Employee Stock Purchase Plan.

Donegal Group Inc. 2013 Equity Incentive Plan for Employees.

Donegal Group Inc. 2013 Equity Incentive Plan for Directors.

-99-

(b)

(b)

(b)

(c)

(c)

 
 
 
 
10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

10.15

10.16

10.17

10.18

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Donald H. Nikolaus.

Consulting Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Donald H. Nikolaus.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Kevin G. Burke.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Richard G. Kelley.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Jeffrey D. Miller.

Employment Agreement dated as of July 18, 2013 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Sanjay Pandey.

Employment Agreement dated as of July 29, 2011 among Donegal Mutual Insurance Company,
Donegal Group Inc. and Daniel J. Wagner.

Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 1 effective January 1, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 2 effective January 6, 2000 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 3 effective July 23, 2001 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 4 effective January 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

Amendment No. 5 effective December 31, 2001 to Donegal Mutual Insurance Company 401(k)
Plan.

10.19

  Amendment No. 6 effective July 1, 2002 to Donegal Mutual Insurance Company 401(k) Plan.

10.20

  Donegal Group Inc. Cash Incentive Bonus Plan for 2019 and prior years.

10.21

10.22

10.23

Donegal Group Inc. 2015 Equity Incentive Plan for Employees.

Donegal Group Inc. 2015 Equity Incentive Plan for Directors.

Donegal Group Inc. Cash Incentive Bonus Plan for 2020.

10.24

Donegal Group Inc. 2020 Long-Term Executive Incentive Plan.

10.25

10.26

Donegal Group Inc. 2019 Equity Incentive Plan for Employees.

Donegal Group Inc. 2019 Equity Incentive Plan for Directors.

Other Material Contracts

10.27

10.28

10.29

Amended and Restated Proportional Reinsurance Agreement dated March 1, 2010 between
Donegal Mutual Insurance Company and Atlantic States Insurance Company.

Amended and Restated Tax Sharing Agreement dated December 1, 2010 among Donegal Group
Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

Amended and Restated Services Allocation Agreement dated December 1, 2010 among Donegal
Group Inc., Atlantic States Insurance Company, Southern Insurance Company of Virginia, Le Mars
Insurance Company, The Peninsula Insurance Company, Peninsula Indemnity Company and
Michigan Insurance Company.

10.30

Quota-share Reinsurance Agreement dated December 1, 2010 between Donegal Mutual Insurance
Company and Michigan Insurance Company.

10.31

Donegal Group Inc. 2015 Agency Stock Purchase Plan.

-100-

(d)

(d)

(d)

(q)

(d)

(m)

(d)

(e)

(e)

(a)

(a)

(a)

(a)

(f)

(p)

(n)

(n)

Filed
herewith

Filed
herewith

(s)

(s)

(i)

(j)

(j)

(j)

(k)

 
 
 
 
 
 
 
 
 
 
 
10.32

10.33

14

21

Stock Purchase and Standstill Agreement dated as of December 18, 2015 among Donegal Mutual
Insurance Company, Donegal Group Inc. and Gregory M. Shepard.

Credit Agreement between Donegal Group Inc. and Manufacturers and Traders Trust Company
dated March 5, 2019.

Code of Business Conduct and Ethics.

Subsidiaries of Registrant.

23.1

Report and Consent of Independent Registered Public Accounting Firm.

23.2

Consent of Independent Registered Public Accounting Firm.

31.1

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Executive Officer.

31.2

Rule 13a-14(a)/15(d)-14(a) Certification of Chief Financial Officer.

32.1

Section 1350 Certification of Chief Executive Officer.

32.2

Section 1350 Certification of Chief Financial Officer.

Exhibit 10
1.INS

Exhibit 10
1.SCH

Exhibit 10
1.PRE

Exhibit 10
1.CAL

Exhibit 10
1.LAB

Exhibit 10
1.DEF

XBRL Instance Document

XBRL Taxonomy Extension Schema Document

XBRL Taxonomy Presentation Linkbase Document

XBRL Taxonomy Calculation Linkbase Document

XBRL Taxonomy Label Linkbase Document

XBRL Taxonomy Extension Definition Linkbase Document

(o)

(q)

(g)

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

Filed
herewith

(a)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2001.

(b)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated April 22, 2011.
(c)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated April 22, 2013.
(d)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated August 3, 2011.
(e)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 1999.

(f)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2002.

(g)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2003.

(h)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 8-K Report dated July 18, 2008.
(i)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2009.

(j)  We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2010.

(k)  We incorporate such exhibit by reference to the like-described exhibit filed in Registrant’s Form S-3 registration statement filed on 

April 28, 2015.

(m)    We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended 

December 31, 2014.

(n)    We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual 

Meeting of Stockholders held on April 16, 2015 filed on March 16, 2015.

-101-

 
 
 
 
 
 
 
 
(o)    We incorporate such exhibit by reference to the like-described exhibit in Registrant's Form 8-K Report dated December 22, 2015.
        (p)    We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual          

Meeting of Stockholders held on April 20, 2017 filed on March 16, 2017.

(q)     We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-K Report for the year ended                                    

December 31, 2018.

(r)     We incorporate such exhibit by reference to the like-described exhibit in Registrant’s Form 10-Q Report for the year ended                                     

June 30, 2019.

(s)     We incorporate such exhibit by reference to the description of such plan in Registrant’s definitive proxy statement for its Annual          

Meeting of Stockholders held on April 18, 2019 filed on March 18, 2019.

Item 16.     Form 10-K Summary.

None.

-102-

DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION

Years Ended December 31, 2019, 2018 and 2017
($ in thousands)

Segment

Year Ended December 31, 2019

Commercial lines

Personal lines

Investments

Year Ended December 31, 2018

Commercial lines

Personal lines
Investments

Year Ended December 31, 2017

Commercial lines

Personal lines

Investments

Net
Premiums
Earned

Net
Investment
Income

Net Losses
and Loss
Expenses

Amortization
of Deferred
Policy
Acquisition
Costs

Other
Underwriting
Expenses

Net
Premiums
Written

$ 385,465

$

— $ 242,685

$

62,424

$

61,631

$ 404,879

370,613

—

263,703

60,019

52,931

347,722

—

29,515

—

—

—

—

$ 756,078

$ 337,924

403,367
—

$ 741,291

$ 318,391

384,124

$

$

$

$

29,515

$ 506,388

$ 122,443

$ 114,562

$ 752,601

— $ 246,048

$

55,143

$

51,635

$ 349,895

—
26,908

330,410
—

65,821
—

61,635
—

394,121
—

26,908

$ 576,458

$ 120,964

$ 113,270

$ 744,016

— $ 197,344

$

52,149

$

52,817

$ 329,116

—

289,924

62,916

63,721

400,023

—

23,527

—

—

—

—

$ 702,515

$

23,527

$ 487,268

$ 115,065

$ 116,538

$ 729,139

-103-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DONEGAL GROUP INC. AND SUBSIDIARIES
SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION, CONTINUED
($ in thousands)

Segment

2019

Commercial lines

Personal lines

Investments

2018

Commercial lines

Personal lines

Investments

At December 31,

Deferred
Policy
Acquisition
Costs

Liability
For Losses
and Loss
Expenses

Unearned
Premiums

Other Policy
Claims and
Benefits
Payable

$

30,947

$ 582,682

$ 266,297

$

$

$

28,338

286,992

243,850

—

—

—

59,285

$ 869,674

$ 510,147

27,762

$ 518,127

$ 231,990

32,853

296,538

274,539

—

—

—

$

$

$

60,615

$ 814,665

$ 506,529

$

—

—

—

—

—

—

—

—

-104-

 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

DONEGAL GROUP INC.
By:   /s/ Kevin G. Burke  

Kevin G. Burke, President and Chief Executive
Officer

Date: March 6, 2020

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons 

on behalf of the Registrant in the capacities and on the dates indicated.

Date

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

March 6, 2020

Signature

/s/ Kevin G. Burke

Kevin G. Burke

/s/ Jeffrey D. Miller
Jeffrey D. Miller

/s/ Scott A. Berlucchi

Scott A. Berlucchi

/s/ Dennis J. Bixenman

Dennis J. Bixenman

/s/ Robert S. Bolinger

Robert S. Bolinger

/s/ Patricia A. Gilmartin

Patricia A. Gilmartin

/s/ Jack L. Hess

Jack L. Hess

/s/ Barry C. Huber

Barry C. Huber

/s/ Kevin M. Kraft, Sr.

Kevin M. Kraft, Sr.

/s/ Jon M. Mahan

Jon M. Mahan

Title

  President, Chief Executive Officer and a Director

(principal executive officer)

  Executive Vice President and Chief Financial Officer
(principal financial and accounting officer)

  Director 

  Director 

  Director 

Director 

Director 

Director 

Director 

Director 

/s/ S. Trezevant Moore, Jr.

Director 

S. Trezevant Moore, Jr.

/s/ Richard D. Wampler, II

Director 

Richard D. Wampler, II

-105-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
[THIS PAGE INTENTIONALLY LEFT BLANK]

Corporate 
Information

ANNUAL MEETING
April 16, 2020 at 10:00 a.m. at the:  
   Heritage Hotel Lancaster 
500 Centerville Road 
Lancaster, Pennsylvania 17601

CORPORATE OFFICES
1195 River Road 
P.O. Box 302 
Marietta, Pennsylvania 17547-0302 
(800) 877-0600 
E-mail Address:  investors@donegalgroup.com 
Donegal Web Site:  www.donegalgroup.com

TRANSFER AGENT
Computershare Trust Company, N.A. 
P.O. Box 505000 
Louisville, Kentucky 40233  
(800) 317-4445 
Web Site:  www.computershare.com 
Hearing Impaired:  TDD:  800-952-9245

DIVIDEND REINVESTMENT  
AND STOCK PURCHASE PLAN
We offer a dividend reinvestment and stock  
purchase plan through our transfer agent.  
For information contact: 
  Donegal Group Inc.  
  Dividend Reinvestment and  
    Stock Purchase Plan 
  Computershare Trust Company, N.A. 
  P.O. Box 505000 
  Louisville, Kentucky 40233

STOCKHOLDERS
The following represent the number  
of our common stockholders of record  
as of December 31, 2019:

  Class A common stock 
  Class B common stock 

1,771 
259

BOARD OF DIRECTORS
Kevin G. Burke 

Chairman of the Board  
  and a Director
Director
Scott A. Berlucchi 
Director
Dennis J. Bixenman 
Director
Robert S. Bolinger 
Director
Patricia A. Gilmartin 
Director
Jack L. Hess 
Director
Barry C. Huber 
Director
Kevin M. Kraft, Sr. 
Jon M. Mahan 
Director
S. Trezevant Moore, Jr.  Director
Richard D. Wampler, II  Director

OFFICERS 
Kevin G. Burke  

Jeffrey D. Miller 

William A. Folmar 
Christina M. Hoffman 

Richard G. Kelley 
Robert R. Long, Jr. 

Sanjay Pandey 

V. Anthony Viozzi      

Daniel J. Wagner 

David B. Bawel 
Jason M. Crumbling 

Karen L. Groff 

Sheri O. Smith 

Michelle M. Post 

President and Chief  
  Executive Officer
Executive Vice President  
  and Chief Financial Officer
Senior Vice President 
Senior Vice President
  and Chief Risk Officer
Senior Vice President
Senior Vice President
  and General Counsel 
Senior Vice President and 
  Chief Information Officer
Senior Vice President and  
  Chief Investment Officer
Senior Vice President  
  and Treasurer
Vice President 
Vice President and  
  Controller
Vice President and  
  and Assistant Treasurer 
Vice President and  
  Secretary
Assistant Secretary 

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D

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1195 River Road, P.PP O. Box 302
Marietta, PA 17547-0302
(800) 877-0600

www.donegalgroup.com