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DWF Group

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FY2020 Annual Report · DWF Group
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Built for 
strength

and 
resilience

DWF Group plc
Annual report and  
financial statements 2020

 
 
 
 
 
 
 
 
DWF Group plc
Annual report and financial statements 2020

Our purpose

Our purpose is to transform legal services through our people 
for our clients. That’s why we are transforming our own business, 
with technological innovation, outstanding sector specialists and 
advanced working practices. This translates into an entirely new, 
resilient, business model that benefits from significant recurring 
revenues from institutional clients in our key industry sectors 
of Insurance, Financial Services and Real Estate.

While the current environment is unprecedented, the Board 
is confident that the Group is well placed to continue to provide 
best service to our clients and benefit from future opportunities 
when the business environment normalises.

We are built for both strength and resilience. 

Strength and resilience are directly interlinked within 
DWF, throughout this report, this icon highlights 
examples of how we put this in to practice.

 For the latest new releases and video 
presentations please see dwfgroup.com

01

Highlights

Solid performance

Revenue

£297.2m 
+10.9%

Operating Profit

£22.2m 
+46%

Underlying adjusted PBT4 

£13.8m 
-32%

Revenue per partner1 

£784.3k 
-9%

Cost to income ratio2 

42.6% 
-0.1ppts

Underlying adjusted EBITDA3 

Reported PBT 

£21.8m 
-22%

Gross profit margin

47.9% 
-5.6ppts

£18.2m 
+40%

Net debt5

£64.9m 
+£29.6m

1. Revenue per partner is calculated by dividing revenue by the FTE number of partners at the end of the financial year.
2. Cost to income ratio is defined in note 2 of the financial statements.
3. Underlying adjusted EBITDA is defined in note 2 of the financial statements.
4. Underlying adjusted PBT is defined in note 2 of the financial statements.
5. Net debt excludes lease liabilities.

Strategic report
02  DWF at a glance
04  Chairman’s statement
06  Group Chief Executive Officer’s report
10  Our market drivers
12  Our business model
14  Our stakeholders
18  Strategy at a glance
20   Strategy in action  
28  Key performance indicators
30  Financial review
35  Responsible business at a glance
36  Sustainability report 
44  Non-financial information statement
45  Risk management
47  Principal risks and uncertainties
48  Viability statement and going concern

Governance
50  Chairman’s introduction
51  Corporate governance at a glance
52  Board of Directors
54  Our leadership team – DWF’s Executive Board
57  Corporate Governance report
64  Nomination Committee report
67  Audit Committee report

71  Risk Committee report
73  Directors’ Remuneration report
92  Directors’ report
97  Directors’ responsibility statement

Independent Auditor’s report to the members of DWF Group plc

Financial statements
98 
106  Consolidated income statement
106  Consolidated statement of comprehensive income
107  Consolidated statement of financial position
108  Consolidated statement of changes in equity
109  Consolidated statement of cash flows
110  Consolidated notes to the financial statements
153  Company statement of financial position
154  Company statement of changes in equity
155  Company notes to the financial statements

Other information
157  Shareholder information
158  Corporate information
159  Principal offices

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information02

DWF at a glance

Who we are 
and what 
we do

Innovation is at the forefront of our strategy to provide 
a competitive and differentiated offering for our clients. 
We believe innovation will help us become the chosen 
partner for outsourced legal and Connected Services. 
As a listed company, we now have a remuneration model 
which includes equity incentives for our partners and fee 
earners that we believe is unique amongst our peers. 

Our three delivery  
platforms: Complex,  
Managed, Connected 
These are at the heart of our 
integrated offering, adding value 
for our clients.

Complex

We offer clients premium legal advice, 
expertise and attention. Complex law 
has always been a mainstay 
of our business.

Managed

We handle process-orientated legal 
work – but we do it differently. Our 
Managed Services team takes day-to-day 
law and manages it better. We make it 
more predictable and consistent, smoothing 
and streamlining processes. We also 
make it more cost- and time-efficient, 
through logical process mapping and 
a technology-enabled platform.

Connected

We offer a wide range of additional 
products and services through our 
Connected Services division, allowing 
clients to consolidate their supply chain. 
These products and services include 
a digital claims platform and software 
solutions, as well as specialist lawyers 
and barristers, forensic accountants 
and investigators.

Our culture

We have a collaborative and inclusive 
culture that underpins our decisions. 
We are building inclusivity by: 

 − being a force for good in society, 

acting globally and engaging locally;

 − demonstrating commitment at the 

highest level;

 − establishing sustainable and socially 
responsible business principles;

 − making DWF a great place to work 

and to do business.

 See page 37 for more information

Our values

Always aim higher

By refusing to do only the minimum 
and reaching further every time, we 
expand the realm of what’s possible.

Be better together

By supporting each other and 
working as a team we can achieve 
more for our clients and ourselves.

Disrupt to progress

Just because there’s an established 
way of doing things, it doesn’t mean 
it’s the best way.

Keep all promises

A promise is a promise, no matter 
how large or small. By keeping 
promises, we build trust, loyalty 
and commitment.

Attend to details

Paying attention to every last detail 
is the right way to ensure clients 
experience the very best of DWF.

  See pages 12 and 37 for more 
information

DWF Group plcAnnual report and financial statements 2020 
Our divisions

Commercial Services

Revenue

Providing a range of Complex legal services and Managed Services 
to a wide range of clients and sectors, our Commercial Services 
division includes corporate, litigation and real estate practice groups. 
These cover areas such as business restructuring, commercial and 
competition, tax and private capital, employment, finance, pensions, 
real estate, debt recovery, asset management, housing and planning.

Insurance Services

Providing a range of Complex legal services and Managed Services 
predominantly to insurers and their clients. This division includes our 
teams covering catastrophic personal injury, occupational health and 
casualty, motor, fraud and resolution law, as well as our professional 
indemnity and commercial insurance practice groups.

Connected Services

Providing our products and services that complement the legal 
services offered by our other three divisions. Connected Services 
has been built on our existing products and services, including our 
costs business, our insurance claims handling business, and our 
software and technology company, as well as other service lines, 
such as loss adjusting.

International

Providing Complex legal services and Managed Services outside 
of the UK and Ireland, our International division focuses on growth 
in the same areas of legal services as our Commercial Services and 
Insurance Services divisions, across territories that include Australia, 
France, Germany, Italy, the Middle East, Poland and Spain.

Our international presence
We have offices in 31 locations across four continents, with 
more than 4,200 people. We also work in association with six 
other legal business around the world, in the USA, Argentina, 
Panama, Colombia, Turkey and South Africa.

35%

32%

7%

26%

03

£104.4m

119 Partners
1,008 FTE

£95.8m

69 Partners
899 FTE

£20.2m

18 Partners
278 FTE

£76.8m

173 Partners
882 FTE

4,200+

people are employed across the Group 

FTSE 100

We work with 25 of the FTSE 100 
companies

10+ year

relationships with half of our clients 

14%

of revenue comes from our top five clients

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information04

Chairman’s statement

Supporting our 
people, delivering 
for our clients

Jonathan Bloomer
Chairman

Dear shareholder,

I am delighted to welcome you to our Annual Report and equally 
delighted to introduce myself as your new Chair. I have been 
the Chairman of DWF Group for a little over five weeks and 
so I want to begin by thanking my predecessor, and now Group 
CEO, Sir Nigel Knowles, and our Deputy Chairman, Chris 
Sullivan, for their contributions and support in helping me 
prepare this statement.

I am very pleased to have taken on the role of Chairman of DWF. 
It is a differentiated business in a highly competitive industry 
that is on the verge of a period of significant change. The Group 
is very well positioned to capitalise on this change, and I am 
looking forward to working with the Board to implement the 
strategy set out by Sir Nigel, aimed at taking DWF forward 
to a new phase of sustainable and profitable growth.

Business and markets
Like all businesses in our sector and beyond, we face the 
considerable challenge of navigating an unpredictable global 
economy that will continue to be affected by COVID-19 for 
the foreseeable future. 

COVID-19 had a significant impact on our 
business, but we have done a number of things 
to ensure DWF has the strength and resilience 
to perform throughout this financial year.

These include implementing a cost-savings programme that will 
realise £15m of savings in this financial year, and an agreement 
with lenders that provides access to a secondary revolving 
credit facility (‘RCF’) of £15m, in addition to our existing RCF 
of £80m, with a relaxation of certain covenants.

While we moved quickly to further strengthen liquidity and 
increase operational efficiency, we have also seen performance 
improve markedly since April, as our differentiated offering and 
range of services remain in demand. Our strong relationships 
with institutional clients in our key sectors have also ensured 
that our cash collection has been healthy. 

DWF Group plcAnnual report and financial statements 202005

Living our values
The culture within our business is underpinned by our five 
core values. This year, more than ever, we have seen our 
people living our values as they have responded to the 
challenges presented by COVID-19. This has been clear in 
the way our people have supported each other, our clients 
and our communities.

This year we launched DWF Achievers, a recognition platform 
that allows colleagues to congratulate each other for living to 
our values. Since its launch earlier in year, there have been 
more than 9,000 recognitions through the platform.

See pages 36 to 43 for more information.

Jonathan Bloomer
Chairman 
7 September 2020

Our employees and culture
COVID-19 has also had a significant impact on our ways 
of working. Throughout this period, our priority has been the 
health and safety of our people. An outstanding response from 
our IT and other central services teams ensured that more than 
95% of our people were able to work from home during the 
strictest lockdown periods. A significant proportion of our people 
continue to work remotely, and we have put in place numerous 
measures to support them in doing so, with a particular focus 
on their physical and mental wellbeing. 

We are now carefully implementing plans for 
phased returns to offices, dependent on the 
specific circumstances and governmental 
guidance in our respective locations. 

The importance DWF places upon culture has been impressed 
upon me since my appointment. The Group has made further 
progress this year to support partner and employee recognition, 
improve and harmonise benefits, perform strongly in leading 
Diversity & Inclusion (‘D&I’) rankings, and make a significant 
community impact. 

Strategy and capital allocation
Despite the disruption caused by the COVID-19 pandemic, we 
made very good progress with our strategy in FY20. Among the 
principal capital allocations the Group made, the acquisitions 
of RCD and Mindcrest have helped develop further our 
International and Managed Services businesses. We anticipate 
reinvesting around half of the £15m of FY21 cost savings as we 
continue targeted, strategic investments in our capabilities.

Dividend
Like many listed businesses, the impact of COVID-19 has 
caused us to review our position on paying a full-year dividend. 
This is a matter we have given great consideration to, as we 
know the importance of a dividend, to both our external and 
internal shareholders. 

The proposal of a final dividend for FY20 underscores 
our current confidence in FY21 trading and outlook. We are 
seeing our approach to providing integrated legal services 
through our Complex, Managed and Connected proposition 
resonate with clients. This is driving an encouraging pipeline 
of new work. At the same time, we continue to look for further 
operating efficiencies to build upon the cost reductions we 
announced in May and July and the office rationalisations 
that are well underway. 

ESG
The Board recognises that Environmental, Social and 
Governance matters are of greater importance than ever before.  
Your Board performed well in ensuring effective governance in 
our business and you can read more detail on the activities and 
priorities of our governance committees on pages 64 to 91. 
We also strive to make a positive social and environmental 
impact, most notably through our CSR activities and the work 
of the DWF Foundation, which you can read about on pages 36 
to 43.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information06

Group Chief Executive Officer’s report

A resilient 
business model

Sir Nigel Knowles
Group Chief Executive Officer

The global legal industry is going through a period of significant 
change as new delivery models and service providers emerge to 
meet client demands for greater ease and efficiency. This trend 
is only likely to accelerate, as the economic consequences of 
COVID-19 force more in-house legal teams to challenge the 
established ways of doing things. 

I am honoured to have been asked to lead the Group 
through this period of change, and am pleased to describe here 
some of what we have done through the course of FY20 – and 
beyond – to ensure DWF is well placed to capitalise on these 
market opportunities.

Firstly though, I want to reiterate my thanks and pay tribute 
to my predecessor as Chief Executive Officer, Andrew 
Leaitherland. In May this year it was announced that Andrew 
would be stepping down as Group CEO. Andrew spent more 
than 20 years at DWF and was CEO for 14 years. 

He was instrumental in the growth of DWF, both in the 
development and expansion of the services the Group provides, 
as well as its geographic spread. During his tenure, DWF grew 
from two offices in the UK to a global business of more than 
30 offices across four continents. He was also at the heart of 
DWF’s successful IPO in March 2019. I wish Andrew well 
with his future endeavours.

FY20 performance
Trading through the majority of FY20 was strong and the Group 
made significant investments to support its growth objectives. 
The sudden and far reaching impact of COVID-19 had a material 
effect on the final quarter with a resulting impact on profitability. 
Despite this, we delivered a solid performance with overall 
revenue growth of 10.9% and organic growth of 2.0%. 
While we achieved record Group revenue, with an organic 
growth rate that compares to other global law firms in FY20, 
it was lower than expected.

Our progress with our strategy
Our strategy is to provide integrated legal services globally 
through our Complex, Managed and Connected delivery 
models, which we can combine to deliver bespoke solutions 
for our clients. This single integrated approach delivers greater 
efficiency, price certainty and transparency for our clients 
without compromising on quality and service.

Complex legal advisory services have always been a mainstay 
of our business. Through our Commercial, Insurance and 
International Services divisions, we provide clients with premium 
legal advice and excellent client service. We have continued to 
invest in strengthening our Complex legal advisory capabilities 
through the year, including through the majority of our net 64 
partner joiners. This includes the new partners who have joined 
our business through acquisition.

DWF Group plcAnnual report and financial statements 202007

Managed Services provides alternative legal services, 
often outsourced and process led services, which standardise, 
systematise, scale and optimise legal workflows. We took 
a significant step towards scaling our Managed Services offering 
this year through the acquisition of Mindcrest. This significantly 
extended our Managed Services capability, giving us a presence 
in Pune, India, and access to an experienced and talented 
team that has been operating Managed Services contracts 
with corporate clients for more than 15 years. The addition 
of Mindcrest to our existing Managed Services teams is 
already resulting in new client opportunities.

While our Connected Services division, which provides 
products and services that enhance our legal offerings, did not 
grow as much as anticipated at 13.0%, this was affected by 
underperformance in one Connected business that we have 
since restructured. The other Connected business’ revenues 
grew c.18.5% year-on-year. A number of Connected innovations 
and client projects were also instrumental in DWF achieving its 
highest ever position in the 2019 Financial Times Innovative 
Lawyers report, being ranked the eighth most innovative law 
firm in Europe. We also won two awards, including one for 
our ground-breaking IPO. Our innovation credentials were 
strengthened further this year with the acquisition of RCD 
in Spain. RCD has also consistently ranked highly in the FT’s 
report and was the first in its market to establish a specific 
innovation department.

M&A is also a key factor in enabling us to achieve our strategy. 
In FY20, we completed the acquisitions of RCD and Mindcrest, 
and established our first office in Poland through the recruitment 
of the Warsaw office of K&L Gates Jamka. We also opened an 
office in Düsseldorf through a team hire from Marccus Partners 
and, with further team hires, we strengthened our offering in 
Australia. DWF has completed 17 acquisitions in the past 13 
years, but with external market conditions and a desire to ensure 
we have fully integrated our most recent additions, there is 
a temporary pause on M&A. It will still be a key ingredient in 
driving further growth, and we anticipate resuming activity 
when conditions allow. 

Our people
Our culture is defined by our five core values: Always aim 
higher; Be better together; Disrupt to progress; Keep all 
promises; and Attend to details. These values have long been 
integral to the success of our business and emphasise our focus 
on our people, our clients and our communities, but this year we 
launched two key engagement initiatives to further establish 
them across the business.

We launched The Rubie Awards, our annual awards programme, 
through which people can nominate colleagues for recognition 
in one of ten different categories. We also launched DWF 
Achievers as a day-to-day recognition platform, through which 
people recognise each other for living our values. I also want to 
recognise here the resilience and commitment of our people, 
and thank everybody for living our values in recent months.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information08

Group Chief Executive Officer’s report continued

COVID-19 has required all of us to make significant adjustments 
to our daily working lives, in many cases juggling other personal 
responsibilities and commitments. We have seen countless 
examples of the ways colleagues have been supporting each 
other through challenging circumstances, and continuing to 
provide the same excellent service to our clients. 

We conduct two global Pulse Surveys each year, helping us 
assess the views of our people on their career and experiences 
at DWF. The most recent of these surveys completed shortly 
following my appointment as CEO in FY21, but it seems 
appropriate to reveal the findings here, to illustrate our 
progression. We were pleased with a sizeable increase in the 
proportion of people completing the survey, rising from 60% 
to 67%, while our overall Engagement Score – a composite 
figure based on three key questions in the survey – edged 
up from 75 to 76. 

Our people are central to the Group’s CSR activities, dedicating 
their time and expertise through programmes such as our 
social mobility initiative, 5 STAR Futures, and contributing to 
and coordinating fundraising to support the charitable giving 
of the DWF Foundation. This has again been evident throughout 
COVID-19, with a range of fundraising and community activities 
to support, for example, the manufacture of PPE equipment and 
donations to food banks.

We participate in the Business in the Community’s Responsible 
Business Tracker, to help us assess our performance as 
a responsible business. Our overall score of 60% confirms that 
we are leading our benchmarking group, compared to a legal 
sector average of 51%, and that we scored higher than the 
average score of 43%, from all 94 cross-sector companies who 
took part.

Our clients
We have continued to strengthen our client relationships this 
year through the provision of services to new and existing 
clients. In FY20, we were successful in being appointed or 
reappointed to 28 legal panels, including appointments from 
Severn Trent and Dixons Carphone. DWF was also appointed 
as a Strategic Legal Partner to BT, to provide real estate and 
insurance services through a five-year Managed Services 
contract. We were subsequently also added to BT’s 
significantly reduced external legal panel. We have also 
supported our clients in a number of important litigation 
mandates, which included the successful defence of WM 
Morrison in a landmark case at the Supreme Court.

This year, we launched a new internal Key Client programme 
to ensure we are providing even greater resources and focus 
to our most significant clients. This programme is in its first year, 
but we have already seen 21% year-on-year billings increase 
from our ‘grow’ and ‘target’ clients. 

At the end of our last financial year, we launched our largest 
ever client-listening project, conducting a review of more than 
400 client contacts. The purpose of this project is to give us 
comprehensive client feedback, enabling us to invest further 
in areas where clients derive most value, and to identify any 
areas to improve.

FY21 strategy
Following my appointment as CEO on 29 May, I reaffirmed 
our commitment to our strategy, which is fundamentally 
the right one. There will be no sharp changes of direction 
from DWF, but there will be much greater focus this year 
on operational improvement. The aim is to improve 
efficiency across the Group, better connectivity across our 
global business, and to see the improvements in working 
capital performance that we believe will help us to reduce 
net debt. Key priorities, some of which are already 
complete, include:

 − a strategic review of our business, resulting in the closure 

of offices in Brussels and Singapore, and a reduction 
of our presence in Cologne and Dubai

 − a review of the Group’s costs, resulting in the 

identification of a further £5m of cost savings in FY21, in 
addition to £10m of savings already implemented before 
my appointment

 − a project to significantly improve our lock up performance 
(the time it takes to convert work in progress and debtors 
into cash) with progress already being made, as lock up 
has fallen from 206 days at 30 April to 200 days at 31 July

 − a greater focus on the integration of recent acquisitions, 

to improve business opportunities and synergies

 − growing our Managed Services offering.

DWF Group plcAnnual report and financial statements 202009

Outlook and current trading
In our trading update issued in July, we said we were cautiously 
optimistic that FY21 will benefit from the actions we have taken 
to reshape costs, combined with the client opportunities we 
continue to see. The environment remains uncertain, but we have 
large parts of our business which are annuity and some which are 
counter-cyclical in nature and we expect to see some increased 
activity as a result. The first four months of trading have shown 
a steady recovery in activity levels since the dip in activity in Q4 of 
FY20, and more importantly, this has translated into a significantly 
improved net profit position. This is despite the cost savings we 
have executed having a time lag such that they are not yet all 
reflected in the FY21 year-to-date profit contribution. As we look 
forward, we expect to benefit from a full year revenue and profit 
contribution from our acquisitions, RCD and Mindcrest. The Group 
will also benefit from the partner and team hire activity made 
towards the end of FY20, as these contribute organic revenue 
and profits. The further impact of the cost saving measures and 
savings from discontinued loss making operations will underpin 
near term profitability, in line with the Group’s target of delivering 
profitable, cash backed growth. The discontinued and reduced 
operations represented c.1.5% of Group revenues and generated 
a £4.5m EBITDA loss in FY20. The Group’s cost saving 
programmes are expected to reduce the FY20 cost base by 
£15m, although approximately 50% of this may be reinvested 
into the business in key growth sectors. The proposal of a final 
dividend for FY20 underscores our current confidence in FY21 
trading and outlook.

We are seeing our approach to providing integrated legal 
services through our Complex, Managed and Connected 
proposition resonate with clients. This is driving an encouraging 
pipeline of new work. At the same time, we continue to look for 
further operating efficiencies to build upon the cost reductions 
we announced in May and July and the office rationalisations 
that are well underway.

In the first quarter, we have seen a significant uptick in bid 
activity which has resulted in numerous client wins, including 
a new contract to handle casualty and motor injury claims in 
Scotland and Northern Ireland with multinational insurance 
company, Aviva. 

Sir Nigel Knowles
Group Chief Executive Officer 
7 September 2020

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information10

Our market drivers

Underpinned  
by strong  
market drivers

Client consolidation  
of suppliers

Clients are looking to consolidate their 
supply chains and reduce the number 
of professional services providers. 
This will help them better manage the 
budgets of their legal function, and 
bring efficiencies in procurement and 
supplier review processes. In April, 
BT reduced its legal panel from around 
40 to 15 firms, with DWF a newly-
appointed panel member.

Market overview
The legal services industry continues to evolve rapidly, 
with the challenges presented by COVID-19 only likely to 
accelerate a number of the key drivers of change. Even before 
the COVID-19 pandemic, eight in ten of the UK’s largest law 
firms said that making better use of technology was their key 
priority for the next two to three years. With remote working 
moving from a short-term need to a longer-term shift in 
ways of working, and with companies seeking productivity 
improvements and greater efficiency from their legal 
functions, this will move from priority to necessity.

What this means  
for our industry

Legal services providers will need 
to be able to offer a broader range 
of integrated and related services, 
and demonstrate a sector-led 
understanding of clients’ challenges. 
COVID-19 will be an accelerator, 
as clients come under significant 
pressure to manage budgets at 
a time when demand for advice may 
be increasing, as we typically see 
more disputes during a downturn.

Our opportunity

Our differentiated business model 
and sector expertise gives us an 
opportunity to win a greater share of 
the market, by deepening relationships 
with existing clients and winning 
new appointments. 

Our response

We have continued to invest in 
strengthening our services and 
extending our global reach, enabling 
us to offer more of the services 
our clients need, where they need 
them. Our strengths in litigation and 
insurance, two business areas typically 
in demand through a downturn, mean 
we are well-placed to capitalise on 
this opportunity.

DWF Group plcAnnual report and financial statements 202011

Alternative to the 
traditional law-firm model

Technology as 
a strategic enabler

Law-firm  
consolidation

In recent years, we have seen an influx 
of new entrants to the legal services 
market with providers challenging the 
long-standing model offered by law 
firms. This is a result of in-house 
counsel looking for more cost-effective 
solutions and standardised processes, 
especially for work that doesn’t need 
to be done by trained lawyers.

The traditional model will come under 
ever-greater pressure, especially for 
the provision of certain services, and 
firms will need to adapt to continue 
competing. COVID-19 will again act as 
an accelerator due to the pressure on 
legal function budgets, and we expect 
to see greater use of alternative legal 
service providers (‘ALSPs’) by clients 
as they look to do more for less. 

Our ability to provide complex advisory 
services while addressing clients’ 
demands for managed services more 
efficiently, in addition to our Connected 
Services offering, gives us an 
opportunity to provide an attractive 
alternative to the traditional model.

We have continued to invest in our 
differentiated model, launching new 
connected services and acquiring 
Mindcrest to strengthen our Managed 
Services platform. DWF Mindcrest 
has been awarded a Band 1 ranking 
in the Chambers ALSP Guide. We have 
demonstrated our sector knowledge 
through our thought-leadership 
programme, including our 
COVID-19 hub.

The legal services sector is increasingly 
complex, as a broad range of providers 
with differing business models 
compete and collaborate. This has 
resulted in a period of innovation with 
far greater adoption of technology to 
address clients’ challenges. This will 
continue, but we will also see an 
increasing number of legal services 
providers turn this trend inwards, as 
COVID-19 causes firms to assess how 
technology can enable new ways 
of working.

Legal services providers will need 
to continue investing in technology 
to support service to clients, but also 
to ensure their people can work 
effectively and efficiently in a flexible 
way. DWF has long had a culture of 
agile working, with an enabling 
technology platform. It is clear that 
legal services can be offered through 
agile working, and this will 
fundamentally disrupt the legal market.

To work collaboratively with clients, 
using our sector-knowledge and 
investment in technology to find the 
right solutions. To embrace new ways 
of working as a permanent feature 
of our business model, with potential 
material benefits in the amount of 
space we require, the flexible working 
options available to our people, and 
benefits to our sustainability agenda 
through reduced consumption of power 
and paper, and less travel required.

We are committed to ‘Doing things 
Differently’ and have invested in 
technology throughout our Complex, 
Managed and Connected platforms. 
We moved quickly to enable agile 
working for more than 95% of our 
people, and we will apply the best 
practices developed during this period 
to support permanent shifts in how, 
where and when our people work.

Recent years have seen consolidation 
within the legal services market, with 
a number of significant mergers or 
acquisitions at a national and cross-
border level. This trend will continue as 
firms seek to benefit from greater 
scale and operational efficiencies, 
especially in markets such as Australia 
and Canada, which have experienced 
less consolidation so far.

The sector remains highly fragmented 
in comparison to other elements of the 
professional services industry. With the 
other drivers outlined here providing 
opportunities for those with global scale 
and a greater breadth of expertise, 
consolidation will continue and longer 
term could accelerate. COVID-19 will 
have a limiting impact in the short term 
as businesses seek to conserve cash, 
but we may continue to see some 
tactical and strategic opportunities, 
including distressed situations.

We have enjoyed very strong 
benefits from our acquisition strategy. 
While M&A activity is on hold in the 
current environment, we will continue 
to identify opportunities to grow our 
business organically and inorganically. 
This will focus on, but not be limited 
to, further consolidation opportunities 
in our international operations and 
continued building of our Managed 
and Connected Services capabilities.

In the past financial year, we acquired 
RCD in Spain and Mindcrest. We also 
launched in Poland and expanded 
in Germany and Australia through 
large-team recruitment. While  
COVID-19 will mean a slower period 
of acquisitive activity, we expect to 
continue once market conditions return 
to normal.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information12

Our business model 

Our business model

Creating shareholder returns, 
investment in the business 
and incentivising our people

Driven by our purpose and values 

Impacted by  

Our purpose
To transform legal services, through our 
people, for our clients. That’s why we are 
transforming our own business, bringing 
technological innovations, outstanding sector 
specialists and our advanced working practices 
together in an entirely new business model.

Our values
Always aim higher
By refusing to do only the minimum and reaching further 
every time, we expand the realm of what’s possible.

Be better together
By supporting each other and working as a team, we can 
achieve more for our clients and ourselves.

Disrupt to progress
Just because there’s an established way of doing things, 
it doesn’t mean it’s the best way.

Keep all promises
A promise is a promise, no matter how large or small. 
By keeping promises, we build trust, loyalty and commitment.

Attend to details
Paying attention to every last detail is the right way to ensure 
clients experience the very best of DWF.

Market drivers 
Our differentiated business model 
leaves us well placed to capitalise on the 
key trends driving change in our industry.

Client consolidation of suppliers

Alternative to traditional law firm model

Technology

Law firm consolidation

 See pages 10 and 11 for more information

Our stakeholders 
Understanding and responding to their 
issues through effective engagement.

 See pages 14 to 17 for more information

DWF Group plcAnnual report and financial statements 202013

How we create and add value  

Outcomes

Revenue growth

+10.9% 

Underlying organic revenue growth

+2.0% 

Revenue per partner

-9.0% 

Cost to income ratio

42.6%

Hours volunteered 

12,500 hrs

People employed

4,200+

Our main activities
Predictable, recurring and diverse revenue 
streams – a significant proportion of our 
revenues are recurring, and earned through 
our main activities: 

1. Commercial Services 
Corporate services, litigation and real estate practice groups.

2. Insurance Services
Insurance law and professional indemnity, and commercial 
insurance practice groups.

3. International
The same areas of legal services as our Commercial 
Services and Insurance Services divisions, but outside 
of the UK and Ireland.

4. Connected Services 
Professional and technology services complementary 
to those offered by our other three divisions.

Outputs
Maximising value through our differentiated strategy:
Understanding our clients
We create value for our clients by providing solutions that 
meet their business requirements, across multiple jurisdictions 
and linked service offerings. This allows them to consolidate 
and secure their supply chain, and gain the efficiencies that 
come with consolidation. Our professionals offer sector-
specific expertise, which enables solutions more closely 
tailored to client needs.

Engaging our people
As a people business, engagement, employee welfare, 
values and diversity are at the heart of what we do. 
Our differentiated proposition, global reach and enviable 
client list offers amazing opportunities to grow and develop. 
Our values and social conscience are also part of our DNA, 
and through the DWF Foundation, an independent registered 
charity, we contribute to many worthy causes in the 
communities where we operate.

Doing things differently
We are not afraid to disrupt the legal services sector, or what 
we offer, and this willingness to innovate ultimately brings 
more efficient solutions for our clients, and helps us grow 
as a business. Doing things differently also creates internal 
efficiencies by freeing up capacity to do more complex legal 
work, spend more time with our clients, or progress further 
through innovation.

 See pages 18 to 25 for more information

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information14

Our stakeholders

Listening and 
responding to our 
stakeholders

As a professional services business, the 
relationships we build and sustain are at the 
heart of our success.

Through the course of this year, we have invested significant 
time and resources in a programme of activities that enables 
us to gather input and hear feedback from a broad range 
of internal and external stakeholders. We have redoubled 
or adapted these activities to ensure they continue 
through COVID-19.

Section 172

The Directors have had regard to the matters set out 
in section 172(1)(a)-(f) of the Companies Act 2006 when 
performing their duties under section 172. They consider 
they have acted in good faith, in the way that would be 
most likely to promote the success of the Company for the 
benefit of its members as a whole, while also considering 
the broad range of stakeholders who interact with, and 
are affected by, our business.

  See pages 16 to 17 for more information on how we engage 
with our stakeholders. For an example of how the Directors 
have had regard to matters set out in section 172 when making 
decisions please see page 15. For more details on the Board 
and its Committees’ activities see page 61 together with this 
Strategic Report. 

  Details of how environment and reputation have been dealt with 
can be found in the Responsible Business section on pages 37 
to 43. 

  The Directors act fairly as between members of the 
Company and the Company always seeks to ensure 
that its communications are transparent. Page 63 of the 
Corporate Governance report details how we engage with 
our shareholders. 

DWF Group plcAnnual report and financial statements 202015

Section 172 in action – Board Approval 
of DWF’s acquisition of RCD
Last December, DWF announced it had acquired the 
Spanish legal business RCD, with offices in Madrid, 
Barcelona and Valencia, and with more than 400 people. 
The acquisition was a key strategic development this year. 

Before Board approval of this acquisition, the Directors 
considered the interests of all stakeholder groups – 
particularly our people, clients, shareholders and 
regulators. Notably, the acquisition met a key commitment 
made to IPO investors, with Spain one of several markets 
highlighted in our prospectus as being of interest. 
Brexit uncertainty was a factor behind extensive regulatory 
engagement to ensure we established an ownership 
model that would satisfy regulators in the event of 
a ‘no-deal’ exit. The Board also considered the beneficial 
impact the acquisition would have on our people and 
clients, as a major contributory factor in the continued 
growth of the business and extension of our services.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information16

Our stakeholders continued

Why we engage

How we engage

Key interests

Outcome of engagement

Pulse Surveys to track engagement on 
a range of issues, a monthly Employee 
Forum, annual and day-to-day recognition 
programmes, and other regular 
communication – including CEO updates 
through the early phase of COVID-19, 
and Board members responsible for 
representing the interests of employees 
and partners.

A long-standing Client Care programme led 
by Relationship Managers, supported this 
year by a bespoke Client Census to discover 
satisfaction metrics and key themes 
of feedback. A special COVID-19 hub 
to help clients with current challenges.

Strategy, pay and reward, recognition, Diversity & Inclusion, 

Improvements in our Pulse Survey engagement score – 

ways of working, and our response to COVID-19.

which is now at 76, an increase from 75 and 67 respectively 

in our two previous surveys.

The development of new services and areas of expertise, 

A record of retaining existing clients and winning new 

expansion of our offering globally, development of our 

business – including recent wins with Dixons Carphone and 

Managed and Connected offerings, impact of COVID-19.

Severn Trent. We were appointed, or reappointed, to 28 legal 

panels this year.

We engage to build effective and trusted 
relationships, and to ensure suppliers are 
providing value for money, performing to 
our standards and conducting business 
to our expectations. 

Through a fair and consistent RFP process, 
regular review meetings with key suppliers, 
and ongoing feedback to maintain 
openness and to improve value from 
supplier relationships.

RFP process, due-diligence requirements, governance 

Strong supplier relationships and the development 

expectations, payment processes and terms, impact 

of processes such as a standardised RFP, Supplier Code 

of COVID-19.

of Conduct and Ethical Sourcing Questionnaire to improve 

overall consistency.

A series of events throughout the financial 
year, including our AGM, half-year and 
full-year results presentation and roadshow, 
and annual Capital Markets Day. 
Management also attend relevant 
conferences, and meet with investors and 
potential investors through the year.

Representatives from each bank attend our 
full-year and half-year results presentations 
and our Capital Markets Day. We also have 
regular discussions with our banks about 
our strategic priorities and our response 
to COVID-19.

We focus activities on the themes of 
education, employability, health and wellbeing, 
and homelessness. Examples of activity 
include the 5 STAR Futures programme, and 
our people’s fundraising in support of the 
charitable giving of the DWF Foundation.

Quarterly meetings with our SRA 
Regulatory Manager and regular meetings 
with other regulators, annual reporting to 
SRA on strategy, risk management and 
regulatory compliance, attendance at 
SRA-led Compliance Forum.

Participation in consultations, attendance 
and participation at conferences and 
business network events, membership of 
relevant industry bodies, creation of relevant 
thought leadership.

The addressable market and our strategy to win a greater 

Strong and constructive relationships with key institutional 

share, the building of International, Managed and Connected, 

investors, with issues they raise addressed in our 

the underlying drivers in Commercial and Insurance, progress 

presentations through the year and at our Capital Markets 

in reducing debtor and WIP days and reducing net debt, our 

Day – which in January focused on two key areas of interest 

response to COVID-19.

for investors: Managed and International.

Response to COVID-19, initiatives to improve lock up days, 

Strong and supportive relationships which resulted in 

capital allocation strategy, risk appetite and approach to 

a positive response, ensuring the Group was able to 

leverage and the provision of ancillary products over and 

strengthen its liquidity position to deal with COVID-19.

above the RCF to support the Group’s growth ambitions.

How to access funding via the DWF Foundation and support 

£322,906.60 raised for the DWF Foundation in FY20.

through our wider CSR programme.

12,500 hours volunteered.

1,060 young people supported in developing their skills.

57 charities supported in FY20.

Ranked 16 in the Social Mobility Index.

Professional standards and compliance, training programme, 

Constructive relationships and an open dialogue, critical for 

innovation and data-driven disruption, impact of COVID-19.

DWF as the only legal business listed on the Main Market. 

Monthly regulatory updates provided to the Board.

Regulatory change in the sector, innovation in the provision 

Opportunity to shape policy consultations and development, 

of legal services, response to COVID-19, and the broader 

positive client relationships with governmental bodies.

impact on different sectors.

Our people  
(employees 
and partners)

It is vital we recruit, retain and develop the 
best people – only by doing this will we be 
able to fulfil our purpose.

Clients

Suppliers

Shareholders

Debt providers

Our communities

Clients are at the heart of everything we do, 
and so it is important we understand how 
we need to evolve to provide them with the 
right support.

Our shareholders play an important role 
in monitoring and safeguarding the 
governance of our Group. Some are also 
employees and partner owners, who have 
a critical role to play in the continued 
success of our business.

Access to working capital is the lifeblood of 
any business, especially now as companies 
need to ensure they have sufficient liquidity 
to navigate the challenges presented by 
COVID-19. It is essential we have strong 
relationships with our banking providers 
and that they are clear about our strategy.

It is the right thing to do, but there is also 
a clear expectation of this among many 
of our other stakeholders – including our 
people, clients and shareholders.

The Solicitors  
Regulation 
Authority and 
other regulators

Policymakers

We engage with the Solicitors Regulation 
Authority (‘SRA’) and other international 
bodies to maintain the constructive 
and trusted relationships vital to any 
regulated entity. 

We work with national and local 
Governments, policymakers, regulators 
and trade bodies to ensure we can help 
shape policy.

DWF Group plcAnnual report and financial statements 202017

Why we engage

How we engage

Key interests

Outcome of engagement

It is vital we recruit, retain and develop the 

Pulse Surveys to track engagement on 

best people – only by doing this will we be 

a range of issues, a monthly Employee 

Strategy, pay and reward, recognition, Diversity & Inclusion, 
ways of working, and our response to COVID-19.

able to fulfil our purpose.

Improvements in our Pulse Survey engagement score – 
which is now at 76, an increase from 75 and 67 respectively 
in our two previous surveys.

Clients are at the heart of everything we do, 

A long-standing Client Care programme led 

and so it is important we understand how 

by Relationship Managers, supported this 

we need to evolve to provide them with the 

year by a bespoke Client Census to discover 

The development of new services and areas of expertise, 
expansion of our offering globally, development of our 
Managed and Connected offerings, impact of COVID-19.

A record of retaining existing clients and winning new 
business – including recent wins with Dixons Carphone and 
Severn Trent. We were appointed, or reappointed, to 28 legal 
panels this year.

RFP process, due-diligence requirements, governance 
expectations, payment processes and terms, impact 
of COVID-19.

Strong supplier relationships and the development 
of processes such as a standardised RFP, Supplier Code 
of Conduct and Ethical Sourcing Questionnaire to improve 
overall consistency.

The addressable market and our strategy to win a greater 
share, the building of International, Managed and Connected, 
the underlying drivers in Commercial and Insurance, progress 
in reducing debtor and WIP days and reducing net debt, our 
response to COVID-19.

Strong and constructive relationships with key institutional 
investors, with issues they raise addressed in our 
presentations through the year and at our Capital Markets 
Day – which in January focused on two key areas of interest 
for investors: Managed and International.

Response to COVID-19, initiatives to improve lock up days, 
capital allocation strategy, risk appetite and approach to 
leverage and the provision of ancillary products over and 
above the RCF to support the Group’s growth ambitions.

Strong and supportive relationships which resulted in 
a positive response, ensuring the Group was able to 
strengthen its liquidity position to deal with COVID-19.

How to access funding via the DWF Foundation and support 
through our wider CSR programme.

We engage with the Solicitors Regulation 

Quarterly meetings with our SRA 

Authority (‘SRA’) and other international 

Regulatory Manager and regular meetings 

Professional standards and compliance, training programme, 
innovation and data-driven disruption, impact of COVID-19.

£322,906.60 raised for the DWF Foundation in FY20.

12,500 hours volunteered.

1,060 young people supported in developing their skills.

57 charities supported in FY20.

Ranked 16 in the Social Mobility Index.

Constructive relationships and an open dialogue, critical for 
DWF as the only legal business listed on the Main Market. 
Monthly regulatory updates provided to the Board.

Regulatory change in the sector, innovation in the provision 
of legal services, response to COVID-19, and the broader 
impact on different sectors.

Opportunity to shape policy consultations and development, 
positive client relationships with governmental bodies.

Our people  

(employees 

and partners)

Clients

Suppliers

Shareholders

Debt providers

Our communities

The Solicitors  

Regulation 

Authority and 

other regulators

Policymakers

Forum, annual and day-to-day recognition 

programmes, and other regular 

communication – including CEO updates 

through the early phase of COVID-19, 

and Board members responsible for 

representing the interests of employees 

and partners.

right support.

satisfaction metrics and key themes 

of feedback. A special COVID-19 hub 

to help clients with current challenges.

We engage to build effective and trusted 

Through a fair and consistent RFP process, 

relationships, and to ensure suppliers are 

regular review meetings with key suppliers, 

providing value for money, performing to 

and ongoing feedback to maintain 

our standards and conducting business 

openness and to improve value from 

to our expectations. 

supplier relationships.

Our shareholders play an important role 

A series of events throughout the financial 

in monitoring and safeguarding the 

year, including our AGM, half-year and 

governance of our Group. Some are also 

full-year results presentation and roadshow, 

employees and partner owners, who have 

and annual Capital Markets Day. 

a critical role to play in the continued 

Management also attend relevant 

success of our business.

conferences, and meet with investors and 

potential investors through the year.

Access to working capital is the lifeblood of 

Representatives from each bank attend our 

any business, especially now as companies 

full-year and half-year results presentations 

need to ensure they have sufficient liquidity 

and our Capital Markets Day. We also have 

to navigate the challenges presented by 

regular discussions with our banks about 

COVID-19. It is essential we have strong 

our strategic priorities and our response 

relationships with our banking providers 

to COVID-19.

and that they are clear about our strategy.

It is the right thing to do, but there is also 

We focus activities on the themes of 

a clear expectation of this among many 

education, employability, health and wellbeing, 

of our other stakeholders – including our 

and homelessness. Examples of activity 

people, clients and shareholders.

include the 5 STAR Futures programme, and 

our people’s fundraising in support of the 

charitable giving of the DWF Foundation.

bodies to maintain the constructive 

and trusted relationships vital to any 

regulated entity. 

We work with national and local 

Governments, policymakers, regulators 

and trade bodies to ensure we can help 

shape policy.

with other regulators, annual reporting to 

SRA on strategy, risk management and 

regulatory compliance, attendance at 

SRA-led Compliance Forum.

Participation in consultations, attendance 

and participation at conferences and 

business network events, membership of 

relevant industry bodies, creation of relevant 

thought leadership.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information18

Strategy at a glance

A clear strategy  
for growth

Organic growth – three principal strategic objectives

Objective

Performance

Priorities

Measures

Understanding our clients

We have continued to strengthen our client relationships 
this year by providing high-quality services to new and 
existing clients, and with the launch of our major new Client 
Listening project.

To deepen these relationships by supporting existing clients in 

 − Net Promoter Score with Key Clients: 50

more locations, and extending them through our Complex, 

Managed and Connected platforms – and by using this 

 − Panel appointments and reappointments: 28

differentiated offering to win new clients.

 − % of clients supported in more than one country: 56%

Engaging our people

A significant year with a range of new initiatives successfully 
launched, including our recognition programmes, The Rubie 
Awards and DWF Achievers. We have also introduced a new 
global benefits platform and established our twice-yearly 
Pulse survey.

Taking an inclusive approach to help us attract diverse talent that 

 − Engagement score: 76

better reflects the society we work in. Our current challenge and 

future opportunity, due to COVID-19, is to create a concrete plan 

 − Number of DWF Achievers recognitions: 9,091

to ensure we can continue to attract and sustain a pipeline 

 − Number of people promoted: 214

of talent.

Doing things differently

We have continued to invest in our differentiated offering, for 
example through the acquisitions of RCD and Mindcrest, and 
continued development of our Connected businesses. This 
investment is supporting our clients in making better use of 
technology, improving productivity, and making their legal 
functions more efficient.

To further grow our Managed offering, including identifying 

 − FT Innovative Lawyer ranking – 8

and moving certain existing services from our Commercial 

and Insurance divisions into Managed Services. 

Inorganic growth – disciplined acquisition strategy

Objective

Performance

Priorities

Measures

Acquisitions

In FY20, we opened an office in Warsaw, Poland and completed 
the acquisition of RCD in Spain to add a presence in these 
key European economies. We also acquired Mindcrest to 
significantly enhance our Managed Services capabilities. 

After a significant period of M&A activity, our priority in FY21 

 − Earnings enhancing

will be to ensure we have integrated all recently acquired 

businesses properly. We have paused new M&A activity 

 − Accretive to all KPIs 

temporarily, but it remains an important part of our strategy.

 See pages 26 and 27 for more information

 − % of clients with a 10-year+ relationship 50%

 See pages 20 and 21 for more information

 − Strong performance in leading D&I rankings: Stonewall (30th); 

Social Mobility Index (16th), Top Employers for Working 

Families (Top 10); Top 50 Employer for Women

 See pages 22 and 23 or more information

 − Connected Services revenue growth – +13%

 − DWF Ventures R&D investment – £700k

 − Mindcrest acquisition annual cost savings of £2.9m by FY22

 See pages 24 and 25 for more information

DWF Group plcAnnual report and financial statements 202019

Organic growth – three principal strategic objectives

Objective

Performance

Priorities

Measures

Understanding our clients

We have continued to strengthen our client relationships 

this year by providing high-quality services to new and 

existing clients, and with the launch of our major new Client 

Listening project.

To deepen these relationships by supporting existing clients in 
more locations, and extending them through our Complex, 
Managed and Connected platforms – and by using this 
differentiated offering to win new clients.

Engaging our people

A significant year with a range of new initiatives successfully 

launched, including our recognition programmes, The Rubie 

Awards and DWF Achievers. We have also introduced a new 

global benefits platform and established our twice-yearly 

Pulse survey.

Taking an inclusive approach to help us attract diverse talent that 
better reflects the society we work in. Our current challenge and 
future opportunity, due to COVID-19, is to create a concrete plan 
to ensure we can continue to attract and sustain a pipeline 
of talent.

 − Net Promoter Score with Key Clients: 50

 − Panel appointments and reappointments: 28

 − % of clients supported in more than one country: 56%

 − % of clients with a 10-year+ relationship 50%

 See pages 20 and 21 for more information

 − Engagement score: 76

 − Number of DWF Achievers recognitions: 9,091

 − Number of people promoted: 214

 − Strong performance in leading D&I rankings: Stonewall (30th); 

Social Mobility Index (16th), Top Employers for Working 
Families (Top 10); Top 50 Employer for Women

 See pages 22 and 23 or more information

Doing things differently

We have continued to invest in our differentiated offering, for 

example through the acquisitions of RCD and Mindcrest, and 

continued development of our Connected businesses. This 

investment is supporting our clients in making better use of 

technology, improving productivity, and making their legal 

functions more efficient.

To further grow our Managed offering, including identifying 
and moving certain existing services from our Commercial 
and Insurance divisions into Managed Services. 

 − FT Innovative Lawyer ranking – 8

 − Connected Services revenue growth – +13%

 − DWF Ventures R&D investment – £700k

 − Mindcrest acquisition annual cost savings of £2.9m by FY22

 See pages 24 and 25 for more information

Inorganic growth – disciplined acquisition strategy

Objective

Performance

Priorities

Acquisitions

In FY20, we opened an office in Warsaw, Poland and completed 

the acquisition of RCD in Spain to add a presence in these 

key European economies. We also acquired Mindcrest to 

significantly enhance our Managed Services capabilities. 

After a significant period of M&A activity, our priority in FY21 
will be to ensure we have integrated all recently acquired 
businesses properly. We have paused new M&A activity 
temporarily, but it remains an important part of our strategy.

Measures

 − Earnings enhancing

 − Accretive to all KPIs 

 See pages 26 and 27 for more information

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information20

Strategy in action

g
n
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U

s
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DWF Group plcAnnual report and financial statements 2020 
 
Our landmark strategic 
partnership with BT started in 
November 2019. It illustrates our 
progress in offering Managed 
Services and technology-led 
Connected Services – helping 
global operators achieve 
efficiency benefits.

21

BT is one of DWF’s largest wins this financial 
year and a major success for our Managed 
Services business. Demonstrating our 
capabilities through this partnership was also 
a contributory factor in our appointment to 
BT’s significantly reduced external legal panel. 
We will now provide a full range of Complex, 
Managed and Connected Services to the global 
communications services company. 

The opportunity

To become the chosen partner for outsourced Managed, 
legal and Connected Services, and to demonstrate our ability 
to become a provider of external advisory services.

The innovation

We will use our delivery model to identify opportunities to bring 
further efficiencies to BT’s internal and external legal services, 
including the opportunity to collaborate with BT as a strategic 
partner in providing insurance and real estate legal services to 
its in-house legal team, alongside being a provider of external 
legal services.

The value created

The contract win validates DWF’s approach to ‘Understanding 
our Clients’, by providing a full-service offering that combines 
Complex advisory capabilities with volume-driven and 
technology-enabled legal solutions, complemented by 
value added services from our connected division. 

Five-year Managed Services deal
10,000 Transfer of c.10,000 claims 
26 Number of firms DWF beat to win competitive pitch 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information22

Strategy in action

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DWF Group plcAnnual report and financial statements 2020 
 
Our people have told us one 
of the things they love at DWF 
is being recognised for a job 
done well, and also having the 
opportunity to celebrate the 
successes of colleagues. This year 
we introduced two initiatives to 
help us recognise the dedication, 
commitment and quality 
of our people.

23

The Rubie Awards is our annual awards 
programme, where people can nominate 
colleagues for recognition in 10 different 
categories. DWF Achievers is our day-to-day 
recognition platform, where people can 
congratulate each other for living our values.

The opportunity

To ensure we recognise our people properly, and to give 
colleagues the chance to share in each other’s success.

The innovation

Both initiatives improve engagement and interaction. 
Colleagues can nominate each other for The Rubie Awards 
and they vote for the winner of one of the awards. People can 
‘boost’ Achievers’ submissions by donating points to those 
recognised, for them to use to buy rewards.

The value created

The value shows in the popularity of the initiatives – for 
example, we’ve had more than 9,000 recognitions made 
through DWF Achievers.

430 nominations for The Rubie Awards
80% Proportion of colleagues using DWF Achievers
1,200 Average number of recognitions per month

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information24

Strategy in action

s
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D

y
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DWF Group plcAnnual report and financial statements 2020 
 
Our approach to ‘Doing things 
differently’ is about adding value 
to clients beyond simply providing 
legal services. We collaborated 
with a globally recognised 
football club client, so that teams 
of university students could help 
them develop a solution for a real-
time legal challenge. 

25

This unique collaboration was led by DWF 
Ventures, our research and development 
arm that specialises in horizon scanning and 
developing new ways to work. The foresight 
from the DWF Ventures team allows us to create 
value for clients by ‘doing things differently’.

The opportunity

The football club’s legal team needed a way to prioritise and 
manage the wide range and fast flow of legal work arriving 
from different parts of the business. We created a programme 
through which University of Manchester students could help 
find a solution, with our role being to facilitate the experience for 
the benefit of the students and the client. We wanted students 
to see how the legal services industry is changing, while helping 
our client solve an operational problem quickly and effectively.

The innovation

Work placements in legal services are nothing new, but they 
usually focus on conventional law. It’s rare for a programme 
to focus on a real-life operational problem, and to run in such 
a structured and experiential way. This innovation helped 
students, DWF and the football club collaborate in a way 
that worked for all parties. 

The value created

Our client welcomed the solution the students found. It used 
a three-part process, with an internal client-engagement tracker, 
a formula to assess and prioritise work, and a form to record 
data for analysis. The football club was impressed with the 
result and speed of the work. The innovative approach taken 
has resulted in a long-term relationship with the client, and 
generated value a traditional model could not achieve.

50+ Over 50 student participants 
10 days Design sprint completed in 10 working days
3 student teams presented to the client legal team

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information26

Strategy in action

s
n
o
i
t
i
s
i
u
q
c
A

DWF Group plcAnnual report and financial statements 2020Our strategy of both organic 
and acquisitive growth has 
already brought demonstrable 
financial and client benefits. 
We have successfully completed 
and integrated 17 acquisitions 
in the past 13 years. The 
strategic acquisition of Rousaud 
Costas Duran (‘RCD’) was 
DWF’s largest to date, and 
it has significantly grown our 
international capabilities.

27

Established in 2003 with the aim of bringing 
innovation to the legal industry in Spain, 
RCD established itself as one of the country’s 
fastest-growing full-service law firms. Our 
combined sector alignment and our shared 
focus on innovation has the potential for future 
natural synergies, and helps fulfil our purpose 
of transforming legal services. 

The opportunity

We highlighted Spain as a key market of interest in our IPO 
prospectus. This acquisition presented an opportunity to fulfil 
that promise and establish a presence in a major European 
market. RCD offers a strong capability and culture overlap, and 
has relationships in the Iberian peninsula and Latin America. 
The move is consistent with our strategy of acquiring 
complementary businesses with high levels of recurring 
revenue and strong cash generation.

The innovation

A leading firm in Spain, RCD is renowned for innovation and 
entrepreneurship, having been consistently ranked by the 
FT among Europe’s most innovative law firms. Our shared 
values, ambition and entrepreneurial vision allow us to present 
a differentiated and competitive offering to our clients. 
DWF-RCD’s ability to work globally also helps us better meet 
clients’ needs and grow our business. 

The value created

RCD has seen rapid growth in just 16 years, from 10 professionals 
in 2003 to over 400 in 2019, and the success of DWF-RCD 
represents another positive stage of our international expansion 
ambitions and a continuation of achieving our IPO priorities. 
Our diversified business model continues to demonstrate its 
benefits, with opportunities to build further market share.

Growth in international operations
Locations

Employees worldwide

31

4,200

27

3,200

2019

2020

2019

2020

400+ DWF-RCD employees
20+ practices

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information28

Key performance indicators

Measuring  
our progress

At a Group level, we have several key financial 
and operational measures which we use to 
assess our performance. The Board monitors 
various KPIs on a regular basis, to ensure that 
our strategic objectives are being achieved. 
To ensure our management’s focus is aligned 
with our shareholders, our KPIs are reflected 
in their remuneration through our management 
incentive schemes. 

 See page 78 of the Directors’ Remuneration Report for more detail.

Alternative performance measures are used 
throughout this document. 

This section of the Annual Report and Accounts 
defines each measure and, where necessary, 
provides a reference to the reconciliation to the 
nearest statutory measure.

Revenue growth

Definition: The change in net revenue achieved year-on-year

Performance: 

+10.9%
+15.2%

Underlying organic revenue growth

Definition: Net revenue of any business unit that has been in 
the Group for at least 12 months, always excluding the first 
12 months of any business unit that was acquired.

Performance: 

+2.0%
+12.5%

Gross profit margin

Definition: Gross profit divided by net revenue

Performance: 

47.9%
53.5%

Cost to income ratio

Definition: see note 2 of the financial statements

Performance: 

42.6%
42.7%

DWF Group plcAnnual report and financial statements 202029

Underlying adjusted EBITDA

Gross lock-up days, debtor days and WIP days

Definition: see note 2 of the financial statements

Definition: see note 29c of the financial statements

Performance: 

£21.8m
£27.8m

Underlying adjusted PBT

Definition: see note 2 of the financial statements

Performance: 

£13.8m
£20.3m

Adjusted EPS

Definition: see note 8 of the financial statements

Performance: 

3.0p
7.2p

Net partner joiners

Definition: The difference between the aggregate of lateral 
hires, partners engaged from acquisitions & promotions and 
those partners that have ceased to be engaged by the Group

Performance: 

64
20

Revenue per partner

Definition: Net revenue divided by the total number of partners 
in the Group

Performance: 

£784.3k
£855.7k

Performance: 

(125 debtor days and 81 WIP days) 

206 gross  
lock-up days 
203 gross  
lock-up days

(122 debtor days and 81 WIP days)

Free cash flow

Definition: see note 29b of the financial statements

Performance: 

(£7.2m)
(£18.1m)

Net debt

Definition: The aggregate of cash and cash equivalents 
and other interest-bearing loans and borrowings 
(excluding lease liabilities)

Performance: 

£64.9m
£35.3m

Employee engagement score

Definition: The aggregate score taken from three key 
engagement questions in our internal Pulse Survey

Performance: 

76
751

1. Previous Survey

  FY2019/20   
  FY2018/19

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information30

Financial review

Strong performance

While revenues have grown, reported gross profit declined 
by 0.8% on the previous year, due to a 24.3% increase in 
direct costs from acquisitions, and investments in additional 
partners and fee earners. That said, some of the reduction 
comes from the revised remuneration model implemented at 
IPO. The increase in underlying gross profit of 3.8% indicates 
what growth would have been had the revised compensation 
model always been in place. Underlying adjusted administrative 
expenses increased in line with revenues, with most of this 
increase relating to acquisitions, professional indemnity 
insurance and an increase in provision for doubtful debt. 
The cost to income ratio improved by 0.1 ppt to 42.6% in FY20.

The shock impact of COVID-19, combined with growth in direct 
and administrative costs, resulted in an underlying adjusted 
EBITDA figure of £21.8m, a 21.6% reduction on the previous 
year. Underlying adjusted PBT is £13.8m, a 32.4% decrease 
on FY19. Reported Profit Before Tax (PBT) is £18.2m, a 39.6% 
increase on prior year, with the increase largely due to the gain 
on bargain purchase for Poland, RCD and Mindcrest. This gain 
being the difference between the element of the purchase 
price treated as consideration and the fair value of the assets 
acquired. This gain is treated as a non-underlying item as it 
is not recurring.

As announced in April and May, we have effected a series 
of cost-cutting initiatives, with a combined impact of £15m 
in the year, to ensure the business operates with an improved 
level of efficiency.

Working capital
Working capital (measured using ‘gross lock-up days’) has 
remained a key area of focus, and closing net debt was £64.9m 
at the year end. Although this was above management’s 
expectations (prior to the impact of COVID-19), strong April 
collections helped to mitigate the level of increase.

Gross lock-up days comprise two elements: Work-in-progress 
(‘WIP days’), representing the amount of time between performing 
work and invoicing clients; and debtor days, representing the 
length of time between invoicing and cash collection.

The Group is pleased by its performance for WIP days, which 
remained flat year over year at 81 days and improved by 15 days 
since the half year in October 2019. This is a result of the 
divisions working to bill earlier, combined with billing-process 
improvements, which are beginning to reflect in performance. 

The Group’s debtor days increased by 4 days as a result of two 
issues: Firstly, a delay in February billing due to some teething 
issues in upgrading the practice management system; and 
secondly, slower collections activity in Q4, which was mainly 
the result of COVID-19 related interruptions. The billing delay 
was a one-off issue that has since been resolved, but had 
a knock-on effect on the timing of collections. FY21 collections 
are encouraging, as countries come out of COVID-19-related 
lockdown, but the Board acknowledges this may be tempered 
if the situation in any location reverses.

A challenging end 
to the year

Chris Stefani
Chief Financial Officer

Financial overview
The Board recognises that the financial performance for the 
year ended 30 April 2020 (‘FY20’) was severely affected by 
COVID-19 in Q4, at a point in the year when the significant 
investments made since IPO were expected to support revenue 
growth. Despite these headwinds, revenues have grown 
by 10.9%, albeit with some short-term dilution to gross and 
net margins as a result of the shortfall in Q4 revenues, 
impacting profitability.

International and Connected Services continue to be the 
‘growth engines’ of the business, with International growing 
53.2%, helped by the acquisitions of K&L Gates in Poland and 
RCD in Spain. Connected Services grew by 13.0%, with good 
performances across the majority of the businesses, albeit 
overall growth was held back by underperformance in one 
practice group, which has since been restructured.

In addition to the COVID-19 disruption, a number of entities in 
these two divisions underperformed during the year, and we 
announced the decision to close Singapore and Brussels, and 
slim down Dubai and Cologne, on 9 July 2020. These changes 
will have a significant positive impact in FY21 and beyond, by 
eliminating losses and reducing cash consumption. In the FY20 
accounts, we have only treated Cologne as a discontinued 
business as the decisions regarding the other locations were 
made after the year end.

DWF Group plcAnnual report and financial statements 202031

The Group continues to focus on efficient lock-up management, 
and believes there is a significant opportunity to reduce lock-up 
days. Previously published targets signposted a five-to-ten-day 
reduction in the medium term. Internally, we have set more 
demanding targets for FY21 in the expectation that we can 
achieve a higher reduction. While Q4 turbulence delayed 
some operational initiatives, the Group is now re-focussing 
on standardising the global process for billing and collections, 
billing automation, and partner accountability, to improve 
working-capital performance.

Any improvement in lock-up days will have a knock-on effect 
on net debt, with each day of lock-up reduction affecting cash 
favourably, by over £1m.

The Group has an £80m RCF facility and during the height of the 
COVID-19 pandemic secured an additional £15m contingency 
facility as a precaution against any further unexpected impacts 
from the pandemic. There are also a number of ancillary working 
capital facilities available for use. The Group does not expect to 
use the contingency facility based on current forecasts, expects 
to continue to operate within its banking covenants, and has 
seen strong free cash flow generation over the course of Q1 
of FY21 as trading normalises after the COVID-19 impacts seen 
in Q4 of FY20.

Revenue
Revenue (excluding discontinued operations) was £297.2m 
for the year, compared to £268.1m in FY19, an increase 
of 10.9%. Three out of four divisions grew, with Insurance 
growing 5.2% and Connected Services growing 13.0%, all 
organic. International grew by 53.2%, boosted by acquisitions. 
The organic growth in International was 11.1%, as strong results 
in locations such as Australia and France were diluted by weaker 
performances in Dubai, Singapore, Germany and Brussels. 
We have since closed or scaled back these territories as part 
of the cost-rationalisation measures mentioned above. Similarly, 
Connected Services’ growth was diluted by some challenges 
in the DWF 3Sixty software business, which we have now 
restructured. Commercial Services, however, felt the deepest 
impact from COVID-19 due to a drop in transactional activity, 
contracting by 4.1% compared to FY19. 

Direct costs
Direct costs, including partner remuneration, were £155.0m 
compared to £124.7m in the previous year, an increase of 
24.3%. This increase was due to investment in 160 additional 
fee earners and 20 partners on an organic basis, and the 
addition of 44 partners and fee earners through M&A. 

Gross profit
Gross profit decreased marginally, by 0.8%, compared to 
the previous year, at £142.2m (FY19: £143.4m). This reflects 
a decrease in gross profit margin of 5.6ppts. While Insurance 
maintained underlying gross margin at FY20 levels (FY20: 48.1%), 
the other three divisions all saw margins dilute due to the 
impact of COVID-19 on Q4 activity levels and the previously 
mentioned underperforming entities we have now restructured. 
We expect the level of margin dilution reflected in the FY20 
figures will reverse during FY21, and have seen this in trading 
performance since the year end. Managed Services also remains 
an opportunity, with cost savings signposted on the acquisition 
of Mindcrest expected to provide further support for a recovery 
in gross margin.

Divisional performance 
Commercial Services
Commercial Services had a challenging year, with the first half 
performance of its transactional teams in Corporate Services 
and Real Estate affected by uncertainties around the timing of 
Brexit and the general election. The second half was expected 
to be stronger in those areas, and there were some signs of 
a recovery in Q3. 

However, the effect of COVID-19 on the division in Q4 was 
material – more than on any other division. A combination of 
larger client projects being put on hold, lower levels of corporate 
transactional activity generally and WIP write-offs resulted in 
lower than normal productivity and consequently a severe, albeit 
short term, reduction in revenue. Even Litigation, which had 
performed strongly for the majority of the year, was not 
unaffected with courts closing and a moratorium being placed 
on certain court proceedings. Overall, the division ended the 
financial year having contracted by 4% and with an underlying 
gross margin decline of 11% (underlying gross margin 
percentage decline of 3.4ppts).

Given the speed with which COVID-19 impacted, and the 
proximity to the Group’s April year end, it was not possible to take 
sufficient mitigating actions to protect underlying gross margin for 
FY20. Indeed, as well as retaining capacity on the expectation 
of a post-election recovery towards the end of Q3 and into Q4, 
the division had made a number of lateral hires during the year, 
several of whom arrived during Q4. The new data protection team 
was launched and other partner lateral hires joined in Q4 in the 
corporate, commercial, banking and restructuring teams. 
These investments had a dilutive effect on the FY20 underlying 
gross margin, exacerbating the COVID-19 impact, but are 
expected to contribute to more profitable revenues in FY21. 
For example, the data protection team has already gained 
a strong market profile, with a number of new wins and panel 
appointments secured which are helping to drive H1 performance.

In addition, actions have now been taken to remove excess 
capacity across the division whilst the medium term impact of 
COVID-19 on the division can be better understood. Q1 of FY21 
has seen a recovery in activity levels – not to pre-COVID levels, 
but to a level which, along with the cost savings being 
implemented, is expected to lead to a recovery in the gross 
margin contribution of the division.

As we move into Q2 of FY21, client demand for the teams in 
Litigation remains strong, with recent significant wins in both 
‘complex’ and ‘volume’ work. In particular, the commercial, 
finance and regulatory litigation teams are demonstrating 
strong levels of activity and growth. Although, activity levels in 
Corporate Services have picked up since the end of FY20, the 
outlook for Corporate Services and also Real Estate remains 
cautious given the ongoing impact of the pandemic. Each of 
Corporate Services, Litigation and Real Estate remains focused 
on developing opportunities with Managed Services and 
Connected Services. In particular, Managed Services, including 
the new Mindcrest business, have been working closely 
with both Litigation and Real Estate on several client projects. 
Corporate Services has also been working closely with 
Connected Services to develop products that allow the 
smooth and more efficient completion of transactions remotely 
throughout the pandemic. These initiatives, together with the 
current levels of activity and the implemented cost savings, 
are delivering improved gross margin.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information32

Financial review continued

Insurance Services
The Group’s Insurance Services business delivered revenue 
growth of 6% for the year, despite the COVID-related impact 
of the lockdown. The sudden transition to home working and 
the added challenge for many of childcare and home schooling 
resulted in a significant reduction in activity levels. This, 
combined with a slowdown in instructions in the important end 
of year month impacted on revenue growth for the year, and 
diluted previous gains in profitability with FY20 delivering a 
broadly flat underlying gross margin at 48%. Insurers are seeing 
a changing frequency of claims and mix, with some move away 
from Motor, General Liability and some transportation sector 
work and this will continue to be impacted by COVID-19, but we 
are seeing already increased exposure to other insurance sector 
legal work. The Group believes prospects for this division remain 
resilient given the annuity type nature of these services and the 
counter-cyclical nature of litigation services.

In particular, there has been strong growth in Vueity (50%), 
Adjusting (141%) and Forensic (187%) albeit these are all 
businesses which were in build mode in the prior year. 
Advocacy grew by 19% but was impacted by the disruption to 
the court system from COVID-19 at the end of the financial year. 
The Claims business, which accounts for just over a third of 
revenue in the Division, has shown modest growth of 5%. 
A business restructuring was undertaken towards the end of the 
financial year which provides a strong platform for continued 
growth in revenue and profitability in all territories (UK, Australia, 
Canada, France, Ireland, Italy and USA) in the coming year, 
particularly as insurers see the volume of COVID-19 related 
business interruption claims increase. Performance in USA 
and Italy in FY20 was particularly strong with growth of 153% 
and 15% respectively driven by team expansion. The newly 
launched Regulatory Consulting business finished the year 
with a well-developed pipeline which bodes well for FY21. 

The Professional Indemnity and Commercial, and CAT PI & 
Occupational Health practice groups both delivered revenue 
growth in the year, with PI in particular performing strongly as 
a result of recent partner hires and related client wins. Motor, 
Fraud, RL & IHT was flat in year as expected as the legal and 
insurance industries geared up for the implementation of the 
so-called whiplash reforms (now further postponed).

The underlying gross margin development of the Connected 
businesses was delayed by the disruption from COVID-19 
preventing what would likely have been a small year on year 
improvement. However, a number of cost saving and 
restructuring measures have been effected in order to support 
positive margin development in FY21 as the businesses 
continue to mature, growing revenues on a controlled cost base.

The Insurance division has long-term, annuity relationships with 
some of the largest Insurers in the UK and this is demonstrated 
by our being retained by two of our biggest clients to advise 
them in connection with the FCA proceedings for a declaration 
on various policy wordings relating to business interruption 
claims arising from COVID-19. It is a privilege to be the trusted 
advisor in one of the most important cases for many insurers 
for centuries, joining an exclusive circle of legal advisers for 
the insurance industry which includes magic circle and silver 
circle firms.

International
The International division grew by 53% in FY20, delivering 
revenues of £76.2m compared to £49.7m in the previous year. 
Poland and Spain contributed the majority of this growth, with 
both acquisitions performing well. Underlying organic growth 
was 5%, with some relatively flat performances across the rest 
of the International locations and contraction in a small number 
of locations with Dubai being the most material drag on growth, 
contracting by 38%. Australia was a standout in terms of 
growth, with revenues of £16.4m being 43% ahead of prior year.

The Group expects demand for Insurance services to remain 
strong in particular in relation to COVID-19 related claims. 
In addition to the business interruption claims being handled 
by the commercial insurance team, the first COVID-19 fatal and 
injury claims have been received from the care and food sectors 
with the expectation of substantial numbers of claims to follow. 
The potential for fraudulent claims is huge and the division’s 
award winning Fraud team is ideally placed to advise and assist 
with those claims. There is a pipeline of targeted partner hires 
in addition to recent partner joiners which will support continued 
profitable growth in the division. The ongoing recruitment of 
a team in Southampton is also expected to contribute to 
revenues in FY21.

Connected Services
The Group’s Connected Services division delivered revenue 
growth of 13.0% for the year compared to 23.3% in the prior 
year. FY20 growth was less than targeted, predominantly driven 
by lower demand for services within the DWF360 software 
development business, which saw a number of large projects 
either cancelled or put on hold, and the impact of COVID-19 
towards the end of the financial year. Excluding this, the other 
businesses delivered combined growth of c.18.5% year-on-year, 
in line with expectations.

Awareness of Connected Services capabilities has continued 
to develop in the financial year with businesses becoming more 
established and mature and delivering improving performances. 

Performance across a number of locations was impacted by 
COVID-19 in the final quarter, with previously forecast revenues 
falling away as transactions stalled and instructions slowed. 
Given the investment in partner headcount in FY19 and H1 of 
FY20, some of the locational performances were nevertheless 
disappointing and a number of cost saving measures were 
triggered at the half year to right-size the cost base and tackle 
areas of underperformance. The benefit from these savings 
takes some time to be realised due to notice periods being 
served, but are expected to be delivered early in FY21. 
In addition, since year-end, the decision has been taken to cease 
operations in Singapore and Brussels and slim-down operations 
in Dubai and Cologne. This will save costs without having 
a material impact on revenues.

The underlying gross margin percentage for the division fell 
by 2.8pts to 40.7% as a result of the COVID-19 revenue impact, 
the underperformance of certain locations, and the level of 
investment carried into Q4 in the direct cost line. The cost saving 
measures that have been implemented are expected to deliver 
a stronger margin in FY21.

Whilst some operations have been closed or slimmed down, 
the International division remains a key growth opportunity for 
the Group. In Germany, Düsseldorf will become our regional 
centre now that Cologne has been substantially slimmed down. 
In Australia, real estate hires in Sydney and Melbourne, and 
employment and commercial teams in Melbourne, have hit the 

DWF Group plcAnnual report and financial statements 202033

ground running despite the challenges of COVID-19. Elsewhere, 
selective investments in partner hires in Poland, Italy and Paris 
will help to drive further organic growth. As highlighted at the 
time of IPO, we will continue our international expansion in 
priority countries through either future associations or additional 
acquisitions in legal markets which we would like to enter with 
the USA, Canada, Hong Kong and the Netherlands all being 
locations where we will continue to look for opportunities. 
The timing of any future M&A will be determined by ongoing 
FY21 performance as the impact of the pandemic 
becomes clearer.

Administrative expenses
Reported administrative expenses have reduced compared to 
the previous year, moving from £128.3m in FY19 to £120.1m in 
FY20. However, this movement is skewed by three factors: the 
impact of acquisitions, non-underlying items and share-based 
payment expenses:

 − The accounting for acquisitions creates a gain on bargain 

purchase due to the difference between the fair value of the 
assets acquired and the element of the purchase price treated 
as consideration

 − Acquisitions have also impacted non-underlying items by 

£2.9m due to the fact that there are elements of the purchase 
price paid for RCD and Mindcrest that link to continuing 
employment obligations. They are therefore treated as 
remuneration rather than consideration and are non-underlying 
as they cease after the end of the lock-in period during which 
there is an ongoing employment obligation

 − The majority of the remaining non-underlying items are the 
transaction costs related to Poland, Mindcrest, RCD and the 
costs of an aborted acquisition due to COVID-19

 − Share based payment charges have increased as a result 

of a full year of the vesting of IPO related share awards and 
an element of the acquisition purchase price for RCD being 
accounted for as employment linked expense settled in the 
form of shares

On an adjusted basis, administrative expenses increased by 
£8.6m, or 7.5%, which mainly related to additional premises 
costs, an increase in PI insurance costs, and an increase in the 
doubtful-debt provision due to COVID-19. This increase is a result 
of an increase in the aged debtor balance which triggers a higher 
expected future loss. The table below breaks out the split of the 
reported numbers:

Net revenue
Administrative expenses
Amortisation of intangible 
assets – acquired
Impairment
Gain on bargaining purchase
Non-underlying expenses
Share-based payment expenses
Impact of transition to IFRS 16
Adjusted administrative expenses
Cost to income ratio

2020 
£’000

Represented 
2019 
£’000

297,231
120,084

268,136
128,264

(1,510)
(382)
25,084
(7,632)
(12,570)
3,492
126,566
42.6%

–
–
–
(12,569)
(1,202)
–
114,493
42.7%

On an adjusted basis, the cost-to-income ratio has reduced 
from 42.7% in the previous year to 42.6% in FY20, reflecting 
good control of costs despite revenue dropping away sharply 
in Q4. There are, nevertheless, opportunities for savings, which 
we are looking in to and executing in H1 of FY21, and there 
are substantial COVID-19-related savings from reduced travel, 
reduced office consumables and reduced business development 
expenditure. Opportunities to learn from the flexible working 
enforced by COVID-19, and the impact this has on the need 
for office space for the Group, may offer future savings.

Net finance expense
Net finance expenses were £1.9m in FY20, compared to £2.1m 
in FY19, a decrease of 10.6%, a result of better structuring of 
the Group’s borrowing arrangements. FY20 now includes 
interest payable on leases (disclosed separately from net finance 
expenses in the income statement) of £2.0m, reflective of the 
accounting changes arising following the transition to IFRS 16.

Profit before tax
Reported PBT was £18.2m, compared to £13.0m in FY19, an 
increase of 39.6%. The reported PBT is affected by the same 
items that skew administrative expenses (acquisition related gains 
and expense, share-based payments and non-underlying charges). 
Underlying adjusted PBT is stated before the impact of these 
items together with the impact of the change to IFRS16 and the 
revised compensation model. Underlying adjusted PBT of £13.8m 
in FY20 compares to £20.3m in FY19. The year-on-year reduction 
of £6.6m, or 32.4%, is due to the aforementioned factors affecting 
gross margin dropping through to bottom-line profit, as the 
COVID-19 revenue impact came too late in the year to be able to 
mitigate with cost savings. As described above, we have acted on 
direct costs and administrative expenses to help improve margins.

Taxation
The overall tax charge for the year is £3.6m, which represents an 
effective tax rate of 19.9%. 

The reported profit before tax includes net non-underlying 
credits of £15.6m, which largely consist of gains on bargain 
purchases offset by acquisition-related expenses. These items 
have been treated as non-taxable and non-deductible 
respectively, resulting in a reduction in the effective tax rate. 
These were offset by other non-deductible items relating to 
Australian members’ remuneration treated locally as dividends, 
share-based payment charges relating to the consideration 
shares issued for the acquisition of RCD, amortisation of 
intangible assets arising on consolidation and other disallowable 
trading expenditure to reduce the overall tax charge by £1.4m.

Tax losses generated in a nil-tax jurisdiction and tax charges 
incurred in higher tax jurisdictions such as Spain (£0.9m), and 
tax losses in entities where the recognition criteria for 
associated tax assets have not been met (£0.7m), have 
increased the overall tax charge.

The acquisitions of law firms in Poland, Spain and Australia, 
as well as the acquisition of the Mindcrest business, have given 
rise to deferred tax liabilities of £8.8m as at 30 April 2020 in 
respect of intangible assets recognised on consolidation. 
These deferred tax liabilities are increased by short-term timing 
differences in Australia (£0.2m) and offset by deferred tax assets 
recognised in respect of tax depreciation timing differences 
(£0.8m), estimated tax deductions for share-based payments 
(£1.8m) and tax losses in Australian and the UK (£0.5m) to 
give a net deferred tax liability at 30 April 2020 of £5.9m.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information34

Financial review continued

Adjustments in respect of prior periods of £0.1m relate to minor 
differences in the final corporate tax returns compared to the 
amounts provided for in the prior period accounts.

The Group’s current tax expense of £6.1m mainly relates to 
its entities in the UK (£4.7m) and Spain (£1.3m). In line with the 
payment profile of tax liabilities in these territories payments 
of £3.6m have been made in the year ended 30 April 2020, 
of which £0.5m was in respect of the prior period current 
tax expense.

With the exception of an open transfer pricing enquiry in India 
relating to a pre-acquisition period of the Mindcrest business, for 
which the Group has adequate indemnification from the sellers, 
there are no open tax audits or investigations across the group. 
In line with group’s tax strategy, it is not considered that any 
aggressive or materially uncertain tax positions have been 
adopted by any of the group entities. As such, the level of 
tax risk faced by the group is considered to be low. 

Dividend
The Group’s dividend policy is to retain sufficient capital to fund 
ongoing operating requirements, and to invest in the Group’s 
long-term growth. The previously stated dividend strategy for 
the Group was, from FY20, to target a dividend-pay-out ratio 
of up to 70% of DWF Group plc’s profit after tax. Given the 
stronger-than-expected recovery in Q1 of FY21, the Board 
will increase the pay-out ratio to c.90% for FY20, to allow 
a final FY20 dividend of 0.75 pence per share. This underscores 
the Board’s confidence in the improving financial outlook, and 
the commitment of the Group to deliver compelling shareholder 
returns while also achieving the Group’s growth strategy. 
This final dividend is subject to approval at the AGM on 
21 October 2020 and, if approved, will be paid on 
5 November 2020.

Balance sheet
Group net assets increased to £69.2m in FY20 compared to 
£41.8m in 2019. The increase is due to:

 − an increase in gross lock-up (work in progress, trade & other 
receivables and disbursements) of £35.2m (23.2%), which 
has grown due to acquisitions, net revenue growth and an 
increase in lock up days;

 − a £19.6m increase in prepayments from the accounting 
treatment of part of the purchase price of the Group’s 
acquisitions, as remuneration is expensed to the income 
statement over the lock-in period of five years 
post completion. 

There has also, however, been an increase in liabilities:

 − £29.6m increase in net debt 

 − £7.2m increase in deferred consideration

 − £5.7m opening net assets impact of the transition to IFRS 16, 
principally due to the recognition of a £70.3m right-of-use 
asset and a £78.1m lease liability, both replacing the £10.5m 
operating lease incentive liability.

Capital expenditure (‘capex’)
The Group’s operating structure is not capital intensive, and 
FY20 was no exception. Expenditure in the period was primarily 
focused on IT infrastructure and replenishment, and building the 
Managed Services platform. The investment in the Managed 
Services platform increased overall capex by £2.0m from £5.4m 
in FY19 to £7.4m in FY20.

Conclusion
The Group expected to achieve profitable growth in the 
year, from a combination of organic performance and 
M&A contribution. While some units saw a degree of 
underperformance, the adverse impact of COVID-19 was the 
material factor in the lower-than-expected revenues, which 
dropped away sharply on lockdown, and left a shortfall in profit 
contribution due to the short amount of time the Group had to 
react to a very dynamic environment. Cost-saving initiatives are 
currently underway to secure target savings of £15m in FY21 
and £18.5m from FY22 and, in addition, we have closed or 
slimmed down a number of underperforming units to protect 
margins and cash.

COVID-19 came after a period of heavy investment, with the 
majority of the 64 additional partner joiners brought into the 
business in the year hired by the end of Q3 (pre-COVID) and 
£16.7m of cash outflows committed to M&A, in the expectation 
that a strong Q4 would see the business de-leverage quickly. 
While Q4 working capital performance was stronger than 
expected, it fell short of a normal year end, leading to a higher 
leverage position than anticipated before the impact of 
COVID-19. We expect that the cost-saving measures and 
working-capital drive will help reduce the leverage and improve 
the net-margin positions seen in the FY20 accounts, and current 
trading to end of August FY21 reflects both this de-leveraging 
effect and materially improved profitability. We are managing, 
and will continue to manage, working capital and net debt 
tightly, and this represents an opportunity to reduce borrowings 
in the medium term.

The acquisitions in Poland, RCD in Spain, and Mindcrest, reflect 
important strategic steps for the Group and we expect them 
to make a significant contribution to performance in FY21 
and beyond. We will continue to consider carefully organic 
and, at the appropriate point, inorganic growth opportunities. 
We expect profitable growth in FY21 as we return to more 
normal trading conditions, albeit the Board remains cautious 
given the uncertain economic environment.

Chris Stefani
Chief Financial Officer 
7 September 2020

DWF Group plcAnnual report and financial statements 2020Responsible business at a glance

A year of 
achievement

35

Recognising the 
achievements of our 
people
We launched The Rubie Awards, 
an annual awards programme to 
celebrate our people’s success. In our 
first year, 430 people were nominated 
for an award by colleagues.

A leading employer  
for D&I…
We are one of only nine businesses 
in the UK to achieve a Gold Standard 
performance in the ENEI’s 
TIDE benchmark.

…with leadership 
committed to change.
We have Executive Board sponsors 
for each strand of our diversity 
programme: Gender; LGBT+; Race 
& Ethnicity; Disability; Age; Flexible 
Working, and Mental Health.

Working to improve 
social mobility…
In the past year, we improved our 
ranking in the Social Mobility Index 
from 60th to 16th.

…by helping young 
people to develop the 
skills they need.
Our 5 STAR Futures programme is 
designed to enable young people to 
make the most of their potential – we 
help to equip them with the business 
skills, confidence and resilience to 
aim higher and achieve more. 

We commit to paying  
a Living Wage
We are a UK Living Wage employer 
and this year, we extended our 
commitment to include our 
apprentices from 1 May 2020.

And driving engagement 
in our values
We also launched DWF Achievers, 
our day-to-day recognition platform 
which allows people to recognise 
their colleagues for living one 
of our core values. 

Sector-leading 
performance
We scored 60% in the Business 
in the Community Responsible 
Business Tracker, leading our 
benchmarking group.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information36

Sustainability report

Integrating 
sustainability  
into our business

Our role in society
Our values continue to guide and inform what we do, and 
we remain focused on operating sustainably. Through our activities, 
and as a signatory of the United Nations Global Compact, we strive 
to conduct our business in a manner that supports universal human 
rights and is environmentally and socially responsible.

We are a global business, and our ambition is to make DWF 
a world leader at responsible business, mobilising our collective 
strength as a force for good in society to:

 − create a skilled and inclusive workforce today, and for the future

 − help build and sustain thriving communities where we live 

and work

 − play our part in repairing and sustaining our planet.

Our responsible strategy
We are putting sustainability at the heart of what we do. 

Our responsible business strategy aligns with the UN Global 
Compact’s universally accepted business principles and we 
prioritise what we do to contribute to the UN Sustainable 
Development Goals (‘SDG’s’).

We remain a member of Business in the Community (‘BITC’), 
the largest business-led membership organisation in the UK 
dedicated to responsible business. We use their Responsible 
Business Tracker to measure and evaluate our performance. 
In addition, BITC’s Responsible Business Map guides what we 
do globally to address those issues most pressing in society, 
and where we can make the most meaningful impact.

Sustainability governance 
DWF’s CSR Team, led by our Director of CSR & Engagement, 
works with the business to implement our CSR efforts globally. 
This leadership group is chaired by our CEO, and provides updates 
to the Executive Board and a report annually to the Board.

Priorities for the year ahead
Our participation in BITC’s Responsible Business Tracker 
has provided us with an assessment of our performance as 
a responsible business, by tracking our progress against the 
Responsible Business Map, built on the UN’s Global Goals. 
The results show our approach to responsible business 
before the disruption of COVID-19.

Our overall score (60%) confirms we are leading our 
benchmarking group (legal sector average is 51%) and 
that we also scored higher than the average score of all 
94 cross-sector companies who took part (43%). The overall 
score is a composite of each element of the Responsible 
Business Map. These are Leadership at Every Level; 
Purposeful Leaders; Healthy Environment; and 
Healthy Communities.

Our priorities are to:

 − map the full range of issues affecting our business 

the most, and where we can make the biggest impact 

 − review our risk register and widen our stakeholder 

engagement around the world

 − move beyond simple discussion, alongside year-on-year 
reductions in emissions, to establish climate-related 
considerations across our whole business.

Through this assessment cycle, we identified health, 
wellbeing and Inclusion as material issues to focus on, 
and we will sustain that focus in a post-COVID-19 world.

DWF Group plcAnnual report and financial statements 202037

Our approach to SDGs
In 2015, the 193 Member States of the 
United Nations adopted the UN SDGs in 
a bid to end poverty, protect the planet 
and ensure prosperity for all by 2030.
Our responsible business strategy and measurement 
through BITC’s Responsible Business Tracker, touches most, 
if not all of the SDGs. Having mapped the goals to our 
business operations, we are now in the decade where we 
need to achieve them, and recognise that for all businesses, 
there is still time to be at the forefront of change.

Responsible business – 
supporting our people

Our values and culture
Our values define who we are and what we stand for. They are 
what we believe, and influence how we behave. That is why 
it is so important to apply these values to everything we do.

 − Always aim higher
 − Be better together
 − Disrupt to progress
 − Keep all promises
 − Attend to details

Created, signed and upheld by our people, our values help us to 
define and reinforce our culture. They are used as a benchmark 
and enable us to recruit, retain and develop the highest quality 
people who are experts in their fields.

Diversity and inclusion
We have a collaborative and inclusive culture that underpins our 
decisions. Our Diversity & Inclusion (‘D&I’) and Dignity at Work 
policies make it clear that the Group takes a zero-tolerance 
approach to discrimination, bullying and harassment. 
Our Diversity & Inclusion Leadership Group defines and 
executes our global inclusion strategy. Executive Sponsors and 
more than 40 senior leaders, supported by our Affinity Networks 
and network of Diversity Champions, manage plans that support 
gender, race, LGBT+, age, disability, agile-and-flexible working 
and mental health. 

Each Divisional CEO and Practice Group Head is responsible and 
accountable for progressing a group-specific D&I plan to address 
the gender and BAME targets set by the Board. All our Practice 
Group Heads are held accountable for their gender balance 
targets and plans. The Head of the D&I Leadership Group 
provide updates to the Executive Board quarterly and mandatory 
progress updates to the Board twice a year. 

Benchmarking
Diversity & Inclusion benchmarking results:

 − The Times Top 50 Employer for Women.

 − Stonewall: We are a Top 100 employer for Stonewall on 

LGBT+ inclusion, improved our ranking from 59th to 30th this 
year. We were also recognised as Bi-Inclusive Employer of the 
Year 2020. 

 − Working Families: Top 10 Employer for Working Families in 2019 

and 2020.

 − Employers Network for Equality & Inclusion (‘ENEI’): 
We are one of only nine businesses in the UK to achieve 
a Gold Standard performance in the ENEI’s TIDE benchmark 
(Talent Inclusion & Diversity Evaluation).

 − Disability Confident: We were the first legal business to be 
awarded and maintain Disability Confident Leadership status 
for removing barriers to disabled talent in the workplace. 

 − Social Mobility Index: In 2019, we improved our ranking 

in the Social Mobility Index from 60th to 16th.

 − International Women’s Day: 

Our campaign in 2019 ranked as ‘Best Practice’ by 
International Women’s Day organisation. 

Maintaining our position as a UK Living Wage employer enables 
us to effect positive change in society today and specifically 
enhance the lives of people in the communities where we are 
based. We extended our Living Wage commitment to include our 
apprentices from 1 May 2020. We use International Women’s Day 
(a week-long campaign at DWF), National Apprenticeship Week, 
Mental Health Awareness Week, our own annual Global Diversity 
Week & International Men’s Day activity as key inclusion 
campaigns throughout the year.

LGBT UN Global Standards
We strive for all our colleagues to have access to equal 
opportunity and respect, wherever they work. Alongside some 
of the world’s largest businesses, DWF has made a global 
commitment in support of the UN Standards which aim to tackle 
discriminatory practices in the workplace, the marketplace and 
in the community.

Race and ethnicity 
During the year ended 30 April 2020, we have advanced 
our support of the Race at Work Charter which has helped 
our business change the recruitment and progression 
of BAME talent.

Executive Board sponsors 
Creating visible leadership and advocacy on diversity – members 
of our Executive Board have signed-up to become Executive 
Sponsors of particular diversity strands (see page 56 for further 
details on the Executive Board sponsors).

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information38

Sustainability report continued

Race & Ethnicity Network
Our Race & Ethnicity Executive Sponsors are not just figureheads 
– their role is to engage with colleagues, understand the issues 
that need tackling and then support what needs to be done. 
Since their appointment in February 2019, our Executive Sponsors 
for Race & Ethnicity have engaged with colleagues across our 
offices to strengthen and grow our Race & Ethnicity Network.

Race Reverse Mentoring
Together with our Network, the Executive Sponsors identified 
that our senior leaders wanted to deepen their insight into how 
colleagues who identified as BAME feel about their workplace, 
and to better understand what they can do to create the right 
conditions for inclusion to be meaningful. Each Executive Board 
member committed to at least one face-to-face meeting with 
their reverse mentor from the Network. 100% of the 
relationships have been maintained. 

Total headcount, broken down by division, between 
full-time and part-time employees, gender, and diversity

Gender by division: gender

Division

Central Services
Commercial Services
Connected Services
Insurance Services
International

Mindcrest

Grand total

Female

70.4%
54.1%
48.5%
57.3%
51.5%

57.1%

57.8%

Male

Grand total

29.6% 100.0%
45.9% 100.0%
51.5% 100.0%
42.7% 100.0%
48.5% 100.0%

42.9% 100.0%

42.2% 100.0%

Full time/part time by division: full time flag

Division

Full time

Part time

Grand total

Central Services
Commercial Services
Connected Services
Insurance Services
International

Mindcrest

Grand total

79.6%
88.2%
86.6%
87.2%
86.7%

96.6%

86.4%

20.4% 100.0%
11.8% 100.0%
13.4% 100.0%
12.8% 100.0%
13.3% 100.0%

3.4% 

100.0%

13.6% 100.0%

Diversity by division: ethnicity grouping

Division

BAME Non BAME

Unknown

Grand total

Central Services
Commercial 
Services
Connected 
Services
Insurance 
Services
International

Mindcrest

Grand total

6.6%
8.7%

47.7%
46.9%

45.8% 100.0%
44.4% 100.0%

2.4%

34.0%

63.6% 100.0%

6.4%

33.9%

59.6% 100.0%

0.8%

82.9%

12.4%

4.7%

0.0%

94.5% 100.0%

17.1% 100.0%

29.3%

58.3% 100.0%

Gender pay gap
We recognise that reducing our gender pay gap requires 
a sustained effort at every level of our business, and at every 
point in the employee life cycle, from attraction and recruitment 
through to development, succession planning and promotion. 
Our sustained focus on this will result in a more-diverse 
workforce, supported and empowered by our inclusive culture 
and values.

Following the publication of our 2018 Gender Pay Gap report, 
we introduced non-negotiable guiding principles on pay, concerning 
fairness, transparency, consistency and competitiveness. 
These four principles enable us to be clear and consistent in 
our approach to pay, ensuring we are rewarding people fairly.

In 2019, the reduction in our combined mean gender pay gap 
for a second consecutive year was a positive indication that 
our efforts are having an effect. However, the slight increase in 
our median pay gap is a powerful reminder that the pay gap is 
largely the result of having more men at senior levels in higher 
paid roles, and a higher proportion of women to men in roles 
that fall within our lower pay-quartiles.

Engaging our workforce 
We define engagement as the extent people commit to 
something or someone in our business, and how hard they 
work or how long they stay, as a result of that commitment.

Engaging People Executive
Our Engaging People Executive (‘EPE’) is responsible for furthering 
our ambition to make DWF a great place to work, and is 
accountable to our Executive Board. The EPE focuses on values 
and culture, high performance and effective communication, and 
provides oversight, scrutiny and input to the people-related 
activities across DWF that promote engagement, productivity, 
commitment and discretionary effort. The EPE has been 
instrumental in addressing the key issues identified through our 
Engagement Surveys, evolving the role of People Partners across 
the business, and achieving a positive uplift in Pulse Survey scores.

Employee Forum
The EPE is supported by our Employee Forum, to ensure we 
take into consideration the input of employees at all levels of the 
business. The primary role of this Forum is to improve the flow 
of communication from the Board to the ground floor and vice 
versa, acting as a way for employees to voice their ideas as well 
as their concerns. It also provides the opportunity for DWF to 
consult employees over business-related issues and gain their 
commitment to change. While still in its formative stage, it has 
started to constructively challenge workplace policies and 
practices, with a view to making improvements, streamlining 
processes and suggesting better ways of working, to make 
DWF a great place to work.

Listening to our employees
The Board understands that listening to our employees is key. 
We have put in a great deal of effort over the last few years to 
ensure engagement of our people gets the focus and time it 
needs, and in doing so, creates the impact we want. This effort 
includes a range of communications and engagement tools, 
such as Pulse Surveys, to involve staff and to share messages 
and information on staff engagement, highlighting that the 
Company is listening to and addressing their needs.

DWF Group plcAnnual report and financial statements 202039

Pulse Surveys 
In 2019, we moved away from traditional annual surveys 
to a more frequent digital platform that helps leaders and line 
managers create plans, focusing on the improvements that 
matter the most for our people. 

Recognition
In response to feedback, and where we scored below the 
industry benchmark, we implemented a number of key 
engagement measures. We launched a new digital recognition 
platform, DWF Achievers to recognise and celebrate people 
who live our values and help shape our culture through their 
performance and the contributions they make to DWF.

Global Pulse Survey

Headline Results – June 2020 

Overall company employee engagement score:

The Engagement Index score is a composite metric  
based on 3 questions:

1. I would recommend this as a great place to work
2. I rarely think about looking for a job elsewhere
3. I am enthusiastic about my job.

Engagement score 

76

Response rate

67%

We also launched our annual Rubie Awards in 2019. It was the 
first time we have celebrated together as a business to reward 
the hard work and dedication of our people. As DWF grows 
across the globe, it’s more important than ever we recognise the 
individuals who are living the values and being true role models. 

5 STAR Futures
We recognise that while talent is everywhere, opportunity 
is not, particularly in areas with low social mobility. 

Our 5 STAR Futures programme is designed to enable young 
people to make the most of their potential – to be the best 
version of themselves. Working with young people, we help 
equip them with the business skills, confidence and resilience 
to aim higher and achieve more. 

In response to COVID-19, we are adapting our offering to continue 
to support the education of young people. Moving to a virtual 
approach will not only meet an immediate need, but enable the 
impact of the programme to be experienced in more schools.

Investment in our people
One of the ways we attract talented people to our business is by 
providing them with a clear strategy for their personal and career 
development. People are at the heart of our business, so we try 
to understand their needs and objectives fully before providing 
solutions. Doing this enables us to provide the right solutions, 
support their progression and measure their success. Having  
a clear end point for us is key. Our main programmes are aligned 
with our DWF values and behaviour, and mapped to our career 
levels. We run this using our global platform, DWF Academy, 
providing opportunities for colleagues from all over the world 
to socialise and learn from each other. Our technology platform 
means social learning and sharing knowledge happens 
seamlessly across the business. Although our curriculum is 
mapped to career levels, we encourage high-potential individuals 
to attend sessions in the higher tiers, so they can build those 
skills early.

Our aim is to attract and retain the best new talent as early as 
possible in their careers. This may be at the apprentice or trainee 
stage, or when newly qualified. Our highest retention rate is for 
people in this category. Typically they grow with us and are great 
advocates for our values and behaviour. 

We care about the diversity of our candidates, and work with local 
colleges and universities to provide insight days. Our recruitment 
process is fair and inclusive, but the success of it depends on us 
having a large and diverse pool of talent to select from. The aim 
of the insight days is to demystify the legal profession and explain 
the wide range of roles available, therefore attracting people who 
may not have considered the legal profession before. 

We have already reviewed and taken steps to ensure a more 
consistent representation of DWF to attract candidates at every 
entry point through social media channels, and removed 
unnecessary jargon or selection criteria, particularly for entry-
level roles, to advance social mobility.

Wellbeing and benefits
Our approach is to improve the health and wellbeing of our 
people through a combination of preventative, protective and 
proactive interventions that address the cause as well as the 
effect of any health and wellbeing issues. As we continue to 
navigate this uncertain world, it’s important we continue to 
focus on the human aspects of doing business, to increase 
the resilience of our business and ensure, as far as is possible, 
our people do not suffer stress as a result of their work.

Our collective health and wellbeing will be integral to the 
sustainability of our business as we emerge from the COVID-19 
crisis. As a business, we are ensuring our people get the 
support they need to continue their work safely. We are issuing 
regular, consistent and co-ordinated communications to all 
employees, through multiple channels for maximum reach and 
engagement, so all individuals are fully informed during this 
time. We will continue to encourage open conversations about 
mental health and the support available when employees are 
struggling, to ensure they have a healthy work-life balance and 
opportunities for development.

To help everyone maintain a healthy mind we have partnered 
with Workplace Options, who provide a confidential helpline 
to support anyone through difficult times. It is available globally, 
24 hours a day, seven days a week. In light of COVID-19, which 
started at the end of the financial year in the UK, we brought 
forward the launch of a new digital GP service, enabling 
colleagues to speak to a qualified doctor, any time of day 
or night, directly from their mobile, ensuring employees had 
access to medical support if they needed it.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information40

Sustainability report continued

Our approach to benefits is to provide our employees with 
a total reward package in line with our position in the market, 
and we do this by constantly benchmarking ourselves against 
our peers. This financial year saw DWF’s UK business move 
to a new flexible benefits platform which will be rolled out 
internationally throughout 2020/21, providing employees with 
a single platform to access all of their benefits, including shares 
and pensions and, where appropriate, the freedom to choose 
the benefits that suit their lifestyle.

In addition to the above, and in light of COVID-19, we have 
reviewed our global medical offering and strengthened it, by 
increasing claim limits, adding new categories, and making it 
easier to claim. This ensures it meets the needs of challenging 
times we will have throughout 2020, and that we provide the 
right level of cover for the continued health of our people. 

Work/life balance
We have always wanted to create a high performance, flexible, 
family-friendly workplace.

We see flexible working as a way of improving our operational 
effectiveness, and we have moved to a culture that focuses 
on results and performance, not attendance or ‘presenteeism’. 
As our work and non-working lives merge due to COVID-19, 
a focus on striking the right balance will perhaps never be more 
relevant than it is today.

The Top Employers for Working Families Benchmark allows 
us to measure our work-life policies and activities with current 
practice, and identify areas where we should target our future 
initiatives. The benchmark helps us build a comprehensive 
picture of the flexible and family-friendly environment within 
our business, and we are proud to have been awarded Top 10 
Employer status again this year.

We also use our Pulse surveys every six months, to gain valuable 
feedback and help ensure our colleagues feel supported.

Pulse survey question

DWF Benchmark*

I am able to balance work and personal 
life in a way that works for me

76%

71%

Are the expectations of me at work 
reasonable?

I am getting what I need from my 
manager

76%

76%

78%

70%

*  Average scores of other businesses across a range of industry sectors

DWF featured in  
Legal Cheek as one of the 
best law firms for work/
life balance in 2019.

Mindful business charter
In 2019, we became an early adopter of the Mindful Business 
Charter (‘MBC’), a collaboration initially between the financial 
services and legal sectors to change the way we work by 
removing avoidable stress. 

As a signatory, we pledge to promote a culture of openness 
about mental wellbeing, ensure we include responsible 
business as an area of assessment during significant 
procurement processes, and do what is necessary to change 
working practices in support of the principles of the Charter.

We are starting to see greater consideration to colleagues 
of the need to switch off and create boundaries between work 
and rest. We’ve also embraced ‘smart’ meetings and have 
been respectful of each other’s time when planning meetings.

Responsible business –  
doing business the right way

Anti-bribery and corruption
DWF maintains an Anti-Bribery and Corruption policy which 
is supported with mandatory online training for all employees. 
Having policies like this, that encourage individuals to raise 
concerns, is central to our ethical and supportive business 
culture. We are committed to maintaining an open culture with 
the highest standards of honesty and accountability, a culture 
where colleagues can report any legitimate concerns 
in confidence.

As with all our procedures, we strive to ensure those to prevent 
bribery and corruption by anyone associated with the business 
are proportionate to the bribery and corruption risks DWF faces. 
DWF’s risk and control culture is set at the top. Our Board, 
Risk and Audit Committees, along with our senior leaders, 
are committed to preventing bribery and corruption and are 
involved in the determination of bribery and corruption 
prevention procedures.

In 2020, we will launch a Global Code of Conduct and a Speak 
Up helpline. Their purpose is to help us do the right thing, to 
ask the right questions and make the right decisions every day. 
The code will cover areas such as respect for human rights, 
discrimination, conflicts of interest, information security, bribery 
and corruption, and whistleblowing.

DWF Group plcAnnual report and financial statements 2020 
41

For further information on the Board and Risk Committee’s 
role in ensuring good governance of anti-bribery and corruption, 
please see pages 71 and 72 in our Corporate Governance report. 

Human rights and modern slavery
Human Rights
A responsible and sustainable approach to doing business is 
central to our purpose, and in conducting our business activities, 
we respect these rights, and seek to uphold and promote them 
as part of the way we do business, working and collaborating 
with our people, communities, suppliers, charities and other 
appropriate stakeholders.

We support the principles of Human Rights set out in the 
Universal Declaration of Human Rights, the International 
Labour Organisation (‘ILO’) core labour standards and we are 
a signatory of the United Nations Global Compact. In addition, 
we support the UN’s wider development agenda, including 
the UN Sustainable Development Goals.

As a global legal business, we have a responsibility to go beyond 
stating our commitment to respecting human rights. We must 
demonstrate what we do in practice to protect rights across our 
day-to-day business operations, simply because it is the right 
thing to do. This includes ensuring that if we identify any human 
rights violations, we endeavour to take appropriate action swiftly.

As a responsible business, we will build on the work done so 
far, and continue to affirm our values, raise awareness among 
our people, clients, communities and suppliers, and take action 
where necessary.

Modern Slavery
There is no place for modern slavery in our business or our 
supply chain. Our approach is to understand how and where 
modern slavery occurs, and to continuously review and improve 
the policies and processes we have in place to prevent it.

In addition to our Anti-Slavery Policy, which sets out our 
zero-tolerance approach, we have a number of policies and 
procedures in place that reflect the way we do business, and 
set out expectations to all our employees. These policies reflect 
our commitment to responsible business policies and practices 
that are fair, transparent and inclusive. 

We make sure all our employees have the appropriate rights 
to work and are employed in accordance with local legislation. 
Policies make it clear that we will support and protect 
‘whistleblowers’ and will not tolerate retaliation of any kind. 
In the last 12 months we had no reported incidents of slavery 
or trafficking in our operations.

All new joiners to our company are made aware of our Modern 
Slavery Statement, Anti-Slavery Policy and online training via 
our induction and on-boarding portal.

Working with suppliers
We expect all DWF suppliers to implement a zero-tolerance 
approach to slavery, forced labour and human trafficking, and 
to comply with all local and national laws and regulations. 
In addition to our Supplier Code of Conduct, we developed our 
Ethical Sourcing Questionnaire in 2019, as a self-assessment 
tool, covering a range of topics including modern slavery and 
forced labour.

We group expectations of our suppliers into six key areas:

 − Human rights
 − Health & safety
 − Responsible supply-chain management
 − Inclusion & diversity
 − Business integrity
 − Environmental management.

Our procedures are designed to identify and assess areas 
of potential risk, and over the past year we have developed 
a structured approach for any employee involved in purchasing 
goods and services on behalf of DWF, to reinforce the reality 
that modern slavery is a potential risk within supply chains and 
must be factored into the decision-making process.

In the last 12 months, we had no reported incidents of slavery 
or trafficking from our suppliers.

Tax transparency 
Our approach to tax is published in our tax strategy. 
We recognise the important part that taxes play in generating 
revenue for governments across the globe to meet their 
economic and social objectives, and the important role that we, 
as a responsible business, play in contributing to society by 
paying and collecting taxes. 

Areas of focus in 2019/20
 − We have further developed our modern slavery 

awareness training and materials to engage our people

 − 1,749 employees (54%) have already completed our new 

modern slavery training

 − We have continued to engage with our suppliers 

and clients

 − We participated in the UK Home Office Transparency in 

Supply Chains Consultation, through membership of the 
Greater Manchester Modern Slavery Business Network

 − We have attended external conferences to keep 

informed of best practice, and take up relevant speaking 
opportunities to talk about what we do

 − We continue to promote a ‘speak-up’ culture within our 
business, to promote openness and transparency, and 
encourage all of our employees or those working on our 
behalf to raise any concerns.

We comply with all statutory obligations and conduct our tax 
affairs in a clear, fair and transparent way. Our CFO is the Board 
member with executive responsibility for tax matters, and 
presides over an effective system of tax-risk management 
maintained by an in-house tax team staffed with appropriately 
qualified individuals. As a responsible business, we do not 
undertake aggressive tax planning, and seek to develop positive 
and open relationships with tax authorities.

Health and safety
Every business has health and safety responsibilities, and 
DWF is no exception. Managing the welfare of our people is key 
to our business. Businesses are under increasing scrutiny to 
demonstrate responsibility and commitment to health and 
safety management.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information42

Sustainability report continued

We are committed to ensuring colleagues have a reasonable 
awareness of health and safety issues, and to publishing 
information on health and safety regularly through the various 
channels available. Health and safety information and updates 
are available on the Group’s intranet and distributed via email, 
to ensure all colleagues have access to relevant information. 
We distribute specialist information and briefings internally as 
appropriate. We provide on-site contractors and other suppliers 
with relevant information relating to their role in fulfilling our 
health and safety policies, objectives and procedures.

For training, our approach aims to minimise the health and 
safety risks of our business activities and to the welfare of our 
people, and to also to minimise any associated costs in not 
negating such risks and reputational risks to DWF.

The Group’s Health & Safety Manager reports to the Board 
quarterly, and presents a comprehensive annual report to the 
Board on all Environmental, Health and Safety matters. 

Data Protection
As a multi-disciplinary global business, sharing data enables 
DWF to better serve our employees, and to perform shared 
services for mutual clients of multiple DWF group entities, 
including legal services and the wider connected services. 
DWF meets its legal and regulatory duties and responsibilities 
for protecting the personal data we have within our care, while 
maintaining the standards of confidentiality that the people 
whose data we process would expect from a fully compliant 
global organisation. Our policies and procedures are built on the 
world-recognised principles contained within the EU General 
Data Protection Regulation, that also complement and 
fortify local data protection legislation affecting each of our 
international jurisdictions.

Responsible business – 
community engagement

Social value
As a business, we understand we have the power to change the 
world around us. Helping people and communities thrive is good 
for everyone and good for business. Through our responsible 
business agenda, we aim to inspire, engage and challenge our 
people to tackle some of society’s biggest issues.

Our priorities are to increase the numbers of young people from 
low income and diverse backgrounds who have improved their 
confidence, and build a strong and positive link between schools 
and the world of work. This demystifies the workplace, enabling 
them raise their aspirations.

Focus on advancing social mobility
DWF is a Board member of PRIME, an alliance of law firms 
across the UK, committed to improving access to the legal 
profession through work experience. Every firm involved in 
PRIME makes what we call the PRIME Commitment, to ensure 
we are offering meaningful work experience for children of school 
age. In 2019, we joined with other PRIME members to design 
and deliver Legal Insight workshops in a number of UK social 
mobility ‘cold-spot’ areas. We hosted a session in Leeds and 
other law firms hosted in Scotland, Manchester and Birmingham.

Supporting communities
Working with the Namene Solar Light Company, we were able 
to donate and distribute over 1,000 of their solar lamps in 
Zambia. The lamps provide basic lighting needs to low-income 
families living without access to electricity, or as a first-response 
light in the aftermath of humanitarian crisis. In Africa, the lamps 
will replace kerosene lamps and paraffin candles, which are 
costly, a fire hazard, and cause lasting health issues. 

Combating homelessness
Colleagues from three DWF offices spent a night out in the 
cold as part of The Big World Sleep Out, to raise funds and 
awareness for those who are homeless or displaced.

The team raised £5,000 and featured on the mural at the 
UN summit on homelessness in New York.

DWF Foundation
The DWF Foundation is an independent charity, founded by 
DWF in 2015. 

Our employees raise funds to enable the Foundation to provide 
grants to charities whose work supports people in locations 
where we have a presence, and offers the Foundation, and 
the charities it supports, access to skills-based volunteering. 
Employee volunteering, where our staff donate time and skills 
during work hours to tackle local social issues, is an effective 
and powerful way for us to continue to invest in our people 
and our local communities.

Since its launch, 159 charities have received 

We focus on education, employability, health and wellbeing, and 
homelessness, to foster inclusive growth, reduced inequality 
and strong and sustainable communities.

£374,612

In 2017, we became the first legal business in the UK to launch 
a CSR portal, IMPACT, that creates a profile of community 
investment for everyone at DWF and enables us to log community 
benefits in real time. This bespoke social-value-reporting tool tracks 
and records the value of our social-value efforts. The process is 
completely automated and converts activity into meaningful 
social-value outcomes. From May 2019 to April 2020 – a total 
of 24,724 community investment hours were logged.

Globally, over 270 million young people are not in education, 
employment or training, so our priority is to develop a variety 
of opportunities for young people to increase their confidence 
and resilience, and to gain valuable employability skills to 
become work-ready. 

The Foundation supports charities which demonstrate impact 
in one or more of the following focus areas:

 −  Education
 −  Employability
 −  Health and Wellbeing
 −  Homelessness

In the financial year ending 30 April 2020, grants awarded 
amounted to £126,164.

DWF Group plcAnnual report and financial statements 202043

Grant Giving up to March 2020

55%

Further information on greenhouse gas emissions can be found 
on page 95 of the Directors’ report. 

Aside from travel and energy, and as part of the ISO 14001 
Certification within the UK, we also commit to the following 
targets in an effort to help reduce our carbon emissions:

 − We maintain a target of recycling at 85% per site. In the year 
ended 30 April 2020, we met this target, with an average 
of at least 90% recycling across the Group’s UK operations. 

 − To re-use all suitable office furniture and equipment 

(e.g. chairs, desks, photocopiers) or donate to charity 
wherever possible.

19%

 − To continually seek to reduce energy use through 

proactive estate management, space-neutral expansion 
and agile working.

10%

16%

  Education 
  Health and wellbeing 

  Employability 

  Homelessness

Responsible business – 
respecting the environment

Environmental management
Climate change is our most pressing shared challenge and 
opportunity.

In supporting the principles of sustainable development, we 
have in place an environmental management system to identify 
and control the impacts of our business, and enhance current 
working practices.

As a global company, this means:

 − we manage our carbon emissions

 − we ensure efficient use of resources by following the 

‘Reduce, Reuse, Recycle’ waste hierarchy

 − we invest in technology to help further our sustainability 

agenda

 − in the UK, we maintain ISO14001:2015 certification

 − we develop, apply and promote environmental best practice 

to enhance our resilience to climate change.

Carbon emissions generated by the energy we use and the 
travel we undertake, affects our contribution to climate change. 
Our ambition remains to minimise our impact as a low-carbon 
and more-circular business.

Reducing carbon emissions
We have set a global target of remaining under three tonnes per 
person, per year (‘TPPPY’). While there was a 13% increase of 
carbon emissions from FY18/19 to FY19/20, there was also an 
increase in headcount, which meant our TPPPY decreased at 
around 6%. 

 − To encourage the reduction of plastic bottles and single-use 
plastics – we have sourced DWF re-usable cups and bottles 
that we sell, with the money raised supporting our Charitable 
Foundation. We have also decreased the number of drinks 
sold in plastic bottles where we have bistros on site. 

We intend to adopt these targets at all our international locations 
where possible.

Governance 
The Group Health & Safety Manager reports quarterly to 
the Board, plus provides an annual comprehensive report for 
all Health, Safety and Environmental matters. In addition, 
a bi-annual report is presented the Board detailing information 
on all ISO Standards. 

Training 
We aim to minimise the environmental impacts of our business 
activities, and the associated costs and risks to DWF and the 
wider community. As part of our overall corporate responsibility, 
we believe we should, where practical, encourage our 
employees, suppliers, contractors and customers to improve 
their own environmental performance – whether this is at work, 
at home or within the wider community.

Priorities
Priorities over the next 12 month will include ensuring we 
remain under our 3 TPPPY CO2 target, and retaining the 
ISO 14001:2015 certification. We will set new targets in 
December 2020. 

As we are working in unprecedented times, we will 
continue to monitor and evolve the existing targets as 
appropriate. Due to COVID-19, there is currently a travel 
ban, which we see as an opportunity to reduce travel, 
so reducing our emissions. Likewise, office waste has 
also seen a significant drop. New ways of working have 
allowed us to use the technology available, so also bringing 
a reduction in paper use across the business. 

These opportunities will bring a significant, though 
temporary, drop in our CO2 emissions, and have given us 
the opportunity to consider new ways of working, which 
may produce a further longer-term reduction in our 
carbon emissions.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information44

Non-financial information statement

Disclosures of non-financial information matters, including a description of policies,  
due diligence processes and outcomes, where applicable, are available as follows:

NFI matter  

Further information incorporated into this statement by reference

Environmental 

Responsible business – respecting the environment 

Annual greenhouse gas emissions 

43

95

Company’s employees

Responsible business – supporting our people 

37 to 40

Culture, Employee policies and Diversity and Inclusion 

37 to 40 and 62 and 63

Social

Responsible business – community engagement 

42 and 43

Respect for human rights

Responsible business – doing business the right way 

41

Anti-corruption and anti-bribery

Responsible business – doing business the right way 

40 to 42

Business model

Our business model 

Principal risks and uncertainties

Principal risks and uncertainties 

Non-financial KPIs

Strategy at a glance 

Responsible business – supporting our people 

Responsible business – respecting the environment 

12 and 13

46 and 47

18 and 19

39

43

DWF Group plcAnnual report and financial statements 202045

Risk management

How we manage  
risk at DWF

Risk management
Risk management is key to our operation. It helps us protect our 
business (including our people, our assets and importantly our 
reputation) and helps us create long-term shareholder value. 

The Group maintains an enterprise-wide risk management 
framework to manage all risk types, with rigorous policies and 
procedures designed to ensure it mitigates the risks the Group 
is exposed to.

Risk appetite
The Group’s Risk Appetite Statement articulates our philosophy 
and approach to the management of the Group’s principal risks, 
defines specific parameters, guides decision making and 
ensures appropriate governance over taking risks. The Board 
is responsible for setting the Group’s risk appetite, which it 
reviews and approves at least annually. The Risk Committee 
is responsible for overseeing the development, implementation 
and maintenance of the Group’s overall risk management 
framework and risk appetite. It must ensure they are aligned 
with the Group’s strategic objectives and emerging regulatory, 
corporate governance and industry practice. 

Overall Risk Appetite Statement

The Group is a multi-jurisdictional legal services provider. 
The Group will only behave in ways that: 

Do not conflict 
with the Group’s 
values and are aligned 
with its risk appetite 
and business 
strategy

Do not expose the 
Group’s capital 
position or the 
resilience of its 
services

Group risk management process
The Board is responsible for maintaining and reviewing the 
effectiveness of the Group’s risk management activities. 
These activities are designed to identify, assess, respond to, 
report on and monitor the risks that might threaten our ability 
to achieve the Group’s objectives within its risk appetite. 

Risk management and compliance is not just the role of our 
Risk team. We follow the Three Lines of Defence approach to 
risk management, where risks are owned and managed within 
the business. 

Our business teams form the first line of defence by applying 
policies, procedures and controls.

Members of our leadership teams are responsible for routine 
verification and providing accurate and up-to-date information 
on key risk and control assessments. 

The Risk team oversees this, supported where necessary 
by other control functions. This constitutes the second line 
of defence, and enables an aggregation of the risk profile for 
the Group. The regulatory team also conducts routine monitoring 
on areas of risk, such as financial crime compliance, unauthorised 
data access requests and conflicts of interest.

The third line of defence is Internal Audit and assurance, 
which undertakes independent and regular reviews of the 
effectiveness of policies, procedures and controls, including the 
risk management framework and risk and regulatory team itself.

Are aligned with the 
needs of the Group’s 
clients and ensure they 
are treated fairly 

Are always in 
accordance with local 
laws and regulations

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther informationCOVID-19

The pandemic presents an unprecedented challenge 
and we, like many businesses, are experiencing a period 
of disruption and uncertainty. We are open for business in 
each of our locations, where our priority remains to ensure 
the health and wellbeing of our people and their families, 
while continuing to provide the service our clients expect.

The Risk team has facilitated ongoing, documented risk 
assessments to identify emerging risks to the business 
during this time, and continues to communicate these 
assessments to the Risk Committee and the Board. 

DWF has a well-established business-continuity plan, 
triggered following the commencement of the pandemic. 
Teams from Risk, IT, HR, Finance, Facilities and Client 
Development quickly identified, and continue to update, 
the steps to take to prioritise the wellbeing of our people, 
clients and other stakeholders, while protecting our ability 
to support our clients.

We have followed the guidance provided by relevant 
Governments and healthcare authorities, which has resulted 
in restricted access to our offices, and in more agile working 
arrangements for a significant proportion of our people. 

We have supported this agile working in the business 
for a number of years, and we are well placed to continue 
operating successfully in the current environment. 
Our remote working capability has meant that more than 
95% of our people are equipped to work from home.

46

Risk management continued

Group risk profile
The Board has developed a Risk Taxonomy to ensure we 
consider the full and evolving spectrum of risks the business 
faces. We categorise the principal risks by the six areas 
shown below: 

Group Taxonomy

Principal Risks  
(Level 1)

Business, 
commercial  
and strategy

Conduct  
and ethics

Level 2

Macroeconomic

Legal and political

Strategy

Business model

Commercial risk

Client outcomes

Ethical practices

Regulatory compliance

Other compliance:  
employment, HSE etc

People

People

Operational

Processes

Systems

Finance  
and reporting

Financial management and controls

Monetary

Financial reporting

Financial crime

Fraud

Money laundering

Bribery and corruption

Terrorist financing

Market abuse

Principal risks 
Informed by the work undertaken during the year on the Risk 
Taxonomy, described above, the table on the following page 
describes the principal risks (Level 1) the Group faces, with 
examples of the Group’s approach to mitigating those risks. 
Mitigating actions are provided for illustrative purposes and 
should not be taken as the full list of associated mitigating 
actions for each identified risk. Some specific Level 2 risks 
which merit further comment are included.

DWF Group plcAnnual report and financial statements 202047

Principal risks and uncertainties

Business, commercial, strategy

Conduct and ethics

Business  
model

Movement in year

Regulatory  
compliance

Movement in year

Client  
outcomes

Movement in year

Details of risk

Details of risk

Details of risk

There are several risks to the Group 
arising from the way we do business 
and, in particular, our business model. 
Following a period of M&A, the risks 
faced by the Group include the failure 
to integrate the Group’s policies, 
procedures and financial controls within 
newly acquired teams.

The Group operates in an increasingly 
complex global environment. Many of its 
activities and services are subject to 
legal and regulatory conditions which are 
continually evolving.

The Group provides professional legal 
services including complex legal advice. 
As with all professional services, there 
exists the risk of liability from negligence, 
breach of client contract and other claims 
or complaints by clients.

Mitigating actions

Mitigating actions

Mitigating actions

The Group operates a detailed integration 
programme to align all new offices and 
teams with the DWF ways of working. 

The Group maintains strong relationships 
with all its key regulators, maintaining 
a dialogue to remain aware of impending 
regulatory and legal developments.

The Group aims to ensure its colleagues 
are appropriately trained, supervised and 
incentivised to ensure their behaviour 
and activities do not inadvertently result 
in poor outcomes for clients.

Operational

Processes 
systems

Movement in year

Finance and reporting

Financial crime

Finance and  
reporting

Fraud and  
money laundering

Movement in year

Movement in year

Details of risk

Details of risk

Details of risk

Process risk relates to the design, 
execution and maintenance of key 
processes, including process 
governance, clarity of roles, process 
design and execution. 

COVID-19 implications for the business 
have seen an increased risk of liquidity 
constraints or reduced profitability 
that could result in a breach of bank 
covenants. In addition, in the face of 
client decisions on payment delays, we 
have had to spend more time to ensure 
the validity of our forecasting.

Clients or counterparties may attempt 
to use the Group to commit fraud or 
to launder money.

Mitigating actions

Mitigating actions

Mitigating actions

The Group maintains documented 
target operating models and enhanced 
training and development to help 
mitigate process risk. 

Regular reforecasts inform the 
introduction of measures to save costs, 
as well as regular discussions that take 
place with key stakeholders. 

The Group has designed its systems, 
controls and mandatory training 
programmes to mitigate the risks, 
and identify any suspicious activity.

Processes and controls are subject to 
independent audit and assurance.

More frequent and focused discussions 
with clients are informing the more 
regular reforecasting processes.

Key: 

 Stable 

 Increased

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Viability statement and going concern

In accordance with the Corporate Governance Code, the 
Directors have assessed the viability of the Group, taking 
into account the current financial position of the Group 
including our financing arrangements, the business model 
at the time of approving this report and the uncertain 
environment due to the impact of COVID-19. The Directors’ 
assessment was over a three year period to 30 April 2023 
taking account of the potential impact of the principal risks 
documented in the Strategic Report and accepting that 
whilst the COVID-19 pandemic is ongoing, there are 
external factors that could affect Group trading that are 
difficult to predict with as much confidence as would have 
been the case pre-pandemic.

The Group experienced a material impact from COVID-19 in the 
final quarter of the year, seeing revenue fall away suddenly and 
to an unprecedented degree due to a number of factors caused 
by COVID-19. This impact materially reduced profit expectations 
for FY20 as the April year-end coincided with the peak impact 
of the pandemic, and it was not possible to mitigate the income 
statement or cash impact of COVID-19 due to the lead-time 
required to reduce costs and mobilise operational initiatives 
around working capital management. In response to this impact 
a number of actions were taken to protect liquidity, access to 
funding and near-term profit protection:

 − Financial covenants were reviewed and it was agreed with 
the banking syndicate, with whom the Group has strong 
relationships, to relax the EBITDA to net debt covenant (the 
‘leverage covenant’) from 1.5 times to 2 times on the April and 
July testing dates and 1.75 times on the October 20 and 
January 21 testing dates, and back to 1.5 times EBITDA by 
April 21.

 − An additional £15m contingency RCF facility was put in place, 

up to July 2021 (with an additional six month extension 
available to the Company), to provide extra funding should 
there be any further adverse impact on working capital. 
This facility has not been drawn and is not envisaged to be 
required based on current modelling assumptions.

 − Cost reduction measures were agreed and executed to 
secure £15m of cost savings in FY21 to remove excess 
capacity from the business as a result of lower activity levels 
due to COVID-19.

 − Operational initiatives were launched to improve lockup 

management and reduce working capital consumption by 
improving billing and collection processes.

 − Whilst no staff were furloughed under the UK government 

scheme, the Group availed itself of a number of permitted tax 
deferrals made available by HMRC which will be repaid over 
the course of 2021.

The actions above were a prudent reaction to a highly unusual 
situation due to the sudden and severe impact of COVID-19 
that impacted Q4 of FY20. The timing of the COVID-19 impact 
followed a period of heavy investment whereby capital had 
been deployed on the strategic acquisition of RCD in Spain 
(December) and Mindcrest (January) – both acquisitions 
continue to perform well and serve as a differentiator in the legal 
sector. These acquisitions were progressed with the anticipation 
that the traditionally strong final quarter of the year would 
replenish the cash deployed and generate sufficient EBITDA 
to keep the leverage covenant within more normal parameters. 
Under more typical circumstances, the COVID-19 impact, whilst 
significant, would not have necessitated such material actions 
around liquidity and covenants in particular, and the Directors are 
of the view that as trading normalises FY21 will transition the 
business back to a lower level of borrowings and leverage.

DWF Group plcAnnual report and financial statements 202049

Whilst the impact of COVID-19, and the risk of future disruption, 
could potentially be material the Directors consider the following 
characteristics of the legal sector and the Group instructive in 
forming their conclusions on viability:

 − The ongoing profitability of the business in FY20, 

generating £21.5m of Adjusted EBITDA despite the severe 
Q4 COVID-19 impact.

 − The annuity and resilient nature of certain divisions and 

services such as Insurance and Litigation.

 − Low exposure to sectors more severely impacted by 

COVID-19.

 − The ability to flex the acquisition strategy to allow cash to 
replenish in the business after the timing of COVID-19 
exacerbated the stretch on cash from two recent 
strategic acquisitions.

 − The availability of mitigating actions to control costs.

 − A strong relationship with the Group’s banking syndicate who 
continue to provide facilities which ensure ongoing liquidity 
with material headroom.

 − Whilst the Group has no current plan to change the use of its 
real estate portfolio the experience of agile working as part 
of our COVID-19 response may give opportunities to review 
office space in the future.

 − Operational interventions being implemented to improve 

working capital performance, with the aim of reducing lockup 
and therefore net debt.

The Directors therefore consider that the business model is 
appropriately robust, and that there are sufficient mitigating 
actions available to the Board, that the Group is suitably resilient 
to deal with the crystallisation of key risks and/or adverse 
economic conditions. On this basis, the Directors have 
a reasonable expectation that the Group will continue to be 
viable and meet all its liabilities as they fall due over the next 
three years.

Approval of the Strategic report
By order of the Board

Jonathan Bloomer
Chairman
7 September 2020

Banking facilities, which in addition to the contingency facility 
and various ancillary facilities, include a rolling credit facility 
of £80m that matures in January 2022 (with an additional one 
year extension available to the Company to January 2023) are 
considered to be sufficient for the Group’s purposes based on 
current projections. It is assumed that these facilities will be 
renewed successfully in 2021. The leverage covenant is set at 
1.5 times EBITDA from April 21 onwards and the Group expects 
to operate comfortably within this parameter for the forecast 
period. The other covenants, being maximum net debt of 
1 times equity, minimum 4 times interest cover, WIP and 
debtors being a minimum of 2 times net debt and the number 
of members in the group remaining above 180 are all projected 
to be fully compliant with significant headroom. The directors 
consider going concern in the twice-yearly reporting cycle 
and short term cash flows are monitored on a monthly basis. 
All results and forecasts confirm full covenant compliance, 
and sufficient resources to settle liabilities as they fall due.

Base case budget assumptions for FY21, and medium term 
modelling assumptions for FY22 and beyond, reflect that the 
Group will operate in compliance with covenants and with 
sufficient cash and access to banking facilities to meet all 
obligations as they fall due. The timing of the FY20 annual 
results announcement being moved to 8th September has 
given the Directors visibility of trading performance and cash 
flows for May to August and both profit and cash generation 
have improved since the Q4 COVID-19 impact. It has also been 
possible to assess the impact, so far, of the mitigating actions 
outlined above. The Directors are of the view that the stronger 
than expected trading performance in recent months and the 
availability of additional cash and cost mitigations in the event 
of further headwinds give confidence in the ongoing viability 
of the Group. Mitigations available to the Group include further 
cost cutting measures including bonus payments, deferral 
of certain outflows, and review of the dividend policy and 
reassessment of capital expenditure.

Long term viability has been considered over a three year period 
with reference to an income statement, cash flow and balance 
sheet model. This involves considering medium term business 
plans, funding and liquidity requirements as well as sensitivity 
analysis to account for a reasonable worst case scenario. 
As with going concern testing, all indicators show full covenant 
compliance after taking into account mitigating actions that the 
Group would take in such a scenario. The Group’s current position 
and principal risks have been considered, with those risks set 
out in the Strategic Report. These risks have been considered 
individually and in aggregate, and with reference to Group 
strategy and external factors such as COVID-19 and adverse 
economic conditions. In assessing the long term viability of the 
Group the Directors considered different scenarios and performed 
sensitivity assessment. These scenarios and sensitivities included 
a reduction of revenue and working capital. These scenarios and 
sensitivities did not indicate a mitigated reasonable worst case 
scenario that requires any enhanced disclosure.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information50

Corporate Governance report – Chairman’s introduction

Jonathan Bloomer
Chairman

Dear shareholder,

I am pleased to introduce our Corporate Governance report 
for 2020, our second since our IPO in March 2019. This report 
sets out how we have ensured corporate governance remains 
the foremost consideration for the Group, to satisfy both the 
high standards of listed company corporate governance and 
those specific to a regulated legal services business. 

This has been a challenging year given the impact of COVID-19, 
and it was therefore vital that we used our governance 
framework to ensure effective decision making. In this way, we 
were able to respond quickly to the needs of our people and 
clients in a rapidly changing environment. I am proud of the way 
our people responded to the disruption to our usual way of 
working, and I want to thank them for their consistent hard work 
and dedication to providing an excellent level of service for our 
clients during these extraordinary times. 

Culture and purpose
The Board understands that our people are vital to achieving 
our strategy. It also understands its role in ensuring that we 
establish our culture throughout the Group. DWF’s values are 
at the heart of our culture, providing a clear foundation for our 
people and the way we work together. Our values define our 
organisation and how we operate. You can find more information 
about our strategy, values and culture on pages 18 to 19 and 
pages 37 to 40. 

We have a collaborative and inclusive culture that underpins our 
decisions. Our Diversity & Inclusion and Dignity at Work policies 
make it clear that the Group takes a zero tolerance approach 
to discrimination, bullying and harassment. Our Diversity & 
Inclusion Leadership Group of 45 senior leaders from across 
the world defines and executes our global inclusion strategy. 
We have been following our current Diversity & Inclusion 
strategy for almost three years now, but this year was the first 
since we announced our targets for gender and BAME within 
our senior leadership. These aim for at least 30% female 
representation and 10% BAME representation in our senior 
leadership by 2022. This year saw the divisions within our global 
network create plans specific to their teams, people and areas 
of practice, and set out their commitments to play a role in 
achieving progress, appointing sponsors and champions to 
maximise communication, and to understanding and creating 
greater opportunities for mentoring and sponsorship across 
our business. Please see pages 56, 58, 62, 63 and 66 of this 
report for more information on the Board’s commitment to 
Diversity & Inclusion and please see pages 37 and 38 of the 
Sustainability report for information on the external recognition 
of that commitment during the year. 

COVID-19
COVID-19, and responses to it, affected the personal and 
professional lives of our stakeholders around the globe. 
We immediately recognised the need to adapt our ways of 
working, making sure the safety of our people, clients and 
suppliers remained our highest priority. Alongside invoking our 
Business Continuity Plan, our Executive Board, guided by our 
Risk team, introduced a number of additional measures to 
enable a swift and effective response. The Board ensured that 
it was able to dedicate the additional time needed to support 
the business and provide good governance in the rapidly 
evolving environment, meeting much more frequently 
from March until June. Please see pages 16, 17 and 46 
for further information. 

Board composition and changes
Since the end of FY2019/20, there have been a number of 
changes to the Board’s composition. The Nomination Committee 
and Board discussed optimum Board composition and the 
skills required to take the business forward, resulting in those 
changes. I am confident we have a strong leadership team, to 
make the right decisions in a challenging economic environment.

Sir Nigel Knowles succeeded Andrew Leaitherland in May 2020 
as Group Chief Executive Officer. The Board would like to take 
this opportunity to thank Andrew for over 20 years’ service 
to the Group, recognising his tremendous influence on the 
business, which he helped grow from a two-office UK law firm 
to a global legal business with 33 offices and more than 4,000 
people. He was also instrumental in achieving last year’s IPO. 
We wish him all the best in his future endeavours.

DWF Group plcAnnual report and financial statements 2020S
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Upon Sir Nigel becoming Group Chief Executive Officer, 
Chris Sullivan was appointed as Chair on an interim basis until 
the Board could select and appoint a new Chair. A committee 
of independent directors was immediately formed to run 
a selection process for a permanent Chair. I was delighted to 
be appointed Chairman with effect from 1 August 2020. On the 
same date, Chris Sullivan was appointed as Deputy Chairman, 
alongside his role as Senior Independent Director. 

Also in May 2020, Matthew Doughty, a Partner Director on the 
Board, agreed to become our Chief Operating Officer, a new 
position on our Executive Board. With effect from 22 October 
2020, Matthew’s position on the Board will change from Partner 
Director to Executive Director to reflect his role as Group Chief 
Operating Officer.

Finally, we have selected two new Partner Directors, Seema 
Bains and Michele Cicchetti, who will take their place on the 
Board with effect from 22 October 2020. Please see page 65 
of the Nomination Committee report for further information. 

For details on the Board’s processes for selection and 
appointment, please see the Nomination Committee report 
on pages 64 to 66. We continue to comply with the 
recommendation in the UK Corporate Governance Code 2018 
that at least half of our Board members, excluding the Chairman, 
are Non-Executive Directors whom the Board considers to 
be independent. 

Best practice requires us to ensure the Board and its 
committees have an appropriate balance of skill, experience, 
independence and knowledge of the Company. It is also 
important to address Board diversity and create a positive 
gender balance in line with the recommendation of the 
Hampton-Alexander review. The Company currently has three 
women on the Board (33%) (rising to four an appointment of 
Seema Bains to the Board on 22 October 2020 (36%)) and three 
women on the Executive Board (25%). For full details of the 
Board and Executive Board composition, please see pages 52 
to 55 of this report. 

I hope you find this report useful. Our AGM is scheduled to take 
place on 21 October 2020. We have considered how we will 
hold the AGM this year in light of the impact of COVID-19, and 
full details of the arrangements are set out in the Notice of 
AGM, available on dwfgroup/en/investors. 

Jonathan Bloomer
Chairman

51

Corporate Governance at a glance – 
UK Corporate Governance Code

Statement of compliance with the UK Corporate 
Governance Code 2018 (the ‘Code’)
For the year ended 30 April 2020, DWF Group plc 
was subject to the Code (available from frc.gov.uk). 
The Board is pleased to confirm that DWF Group plc 
applied the principles, and complied with all the 
provisions of the Code throughout the year. 

You can find further information on compliance with 
the Code as follows: 

Board leadership and Company purpose  

57 to 63

Pages

The role of the Board 

Company’s purpose, values and strategy 

Effective controls and risk assessment 

Shareholders and stakeholders 

57

18 and 19 
and 37 to 40

63

14 to 16

Workforce engagement 

37 to 40 and 62 

Division of responsibilities 

59 to 62

The role of the Chairman 

Division between the leadership of  
the Board and the Executive Board 

The role of Non-Executive Directors 

59

59

59

Effective and efficient running of the Board 

57 to 62

Composition, succession and evaluation 

58 to 66

Appointments and succession 

Composition of the Board 

Evaluation of the Board 

64 to 66

58

58 and 65 

Audit, risk and internal control 

67 to 72

Independence and effectiveness of  
internal and external audit functions 

68 to 70

Fair, balanced and understandable assessment 

69

Risk-control framework and principal risks 

45 to 47  
and 71 and 72 

Remuneration 

73 to 91

Executive remuneration and long-term strategy 

73 to 91

Transparency and independence 

76 and 77 

Documents available at dwfgroup.com/en/investors

DWF Group plc Articles of Association 
Matters Reserved to the Board
Terms of Reference for Board Committees
Gender Pay Gap Report and Gender Pay Gap Action Plan

DWF Group plcAnnual report and financial statements 2020 
 
 
 
 
52

Board of Directors

Jonathan Bloomer 
Chairman

Appointed to the Board
1 August 2020

Chris Sullivan
Deputy Chairman (since 
1 August 2020) and  
Senior Independent Director

Appointed to the Board
November 2018

Committee memberships
Nomination Committee (as Chair) 
Remuneration Committee (both from 1 August 2020).

Committee memberships held during the year ended 30 April 2020
Audit Committee, Nomination Committee,  
Remuneration Committee and Risk Committee.

Jonathan has over 40 years of experience in financial services. He has previously 
held a number of board positions including Chairman of the JLT Employee 
Benefits Group, Senior Independent Director of Hargreaves Lansdowne plc, 
Non-Executive Director of Railtrack plc and director of Egg plc. From 2006 to 
2012, Mr Bloomer was European Partner at Cerberus Capital. Between 2000 
and 2005, he was Group Chief Executive Officer of Prudential Group plc, having 
previously served as Deputy Group Chief Executive Officer and Group Finance 
Director. Prior to his time at Prudential, Mr Bloomer held senior roles at Arthur 
Andersen. Jonathan is a Fellow of the Institute of Chartered Accountants in 
England and Wales. 

Jonathan is currently Chairman of Morgan Stanley International, Arrow Global 
Group plc and SDL Group Limited. 

Sir Nigel Knowles
Group Chief Executive Officer 
since 29 May 2020 (Chairman 
until 29 May 2020)

Appointed to the Board 
November 2018

Appointed Group Chief Executive 
Officer 
29 May 2020 

Committee memberships held during the year ended 30 April 2020
Nomination Committee (as Chair),  
Remuneration Committee.

Sir Nigel spent over 38 years at DLA Piper, a global law firm, where he was Global 
Co-Chairman and Senior Partner, and, previously, Global Co-CEO and Managing 
Partner from 1996 to 2015. During his tenure as leader of DLA Piper and its legacy 
firms, revenues of DLA Piper grew from £52m to in excess of £1.5bn.

He received a knighthood in 2009 in recognition of his services to the legal 
industry. In 2015, he was awarded the Legal Business ‘Outstanding Individual 
Achievement Award’ and in 2016 the Financial News ‘Editor’s Choice’ award.

Sir Nigel holds an LLB degree from the University of Sheffield and a Postgraduate 
Diploma in Legal Practice from the College of Law, Chester. He received an 
Honorary Doctorate of Laws from the University of Sheffield and is a Fellow of 
Harris Manchester College Oxford. 

He was admitted as a solicitor by the Solicitors Regulation Authority in 1980 and 
is a registered foreign lawyer with the Law Society of Scotland.

Sir Nigel is currently Senior Independent Director of Morses Club plc, as well as 
Chairman and Chair of the Remuneration Committee of Zeus Capital Limited. 
He is a Trustee of The Prince’s Trust.

Samantha Tymms  
(also known as 
Samantha Duncan)
Non-Executive Director

Appointed to the Board
December 2018

Chris retired from his role as Chief Executive of the Corporate and Investment Bank 
at Santander UK in October 2018. He was the Deputy Group Chief Executive at RBS 
Group plc (‘RBS’) from 2014 to 2015, the Chief Executive of the Corporate Banking 
Division at RBS from 2009 to 2014 and the Chief Executive of RBS Insurance (now 
Direct Line Group) from 2006 to 2009. Chris started his career at RBS in 1975. 
In recognition of his services to Scottish banking during his various roles at RBS, 
Chris earned a Fellowship of the Chartered Institute of Bankers Scotland.

In 2014, he received a Lifetime Achievement Award from the European Leasing 
Association for his contribution to the asset finance industry. In 2011, he was 
recognised as the European Diversity Champion of the Year.

Chris has been a member of the Westminster Abbey Investment Committee since 
2014 and was appointed as Chairman in 2017. He serves as a Non-Executive 
Director of The Goodwood Estate Company Limited and is a Non-Executive Director 
of Alfa Financial Software Holdings PLC.

Chris Stefani
Chief Financial Officer

Appointed to the Board
September 2018

Chris joined the management team of DWF LLP in April 2016 and was appointed 
to the Board of DWF Group plc in September 2018. Chris has around 20 years 
of experience in the professional services sector.

He was previously the Finance Director of Ernst & Young’s EMEIA Advisory 
business (2014 to 2016), the Global Service Line reporting lead of Ernst & Young 
London (2013 to 2014), a director in the UK Core Business Services Finance 
team of Ernst & Young London (2012 to 2013) and the CFO of Ernst & Young 
Republic of Ireland (2010 to 2011). Chris has extensive experience in advising 
executive boards on all aspects of financial management, control, and 
performance and profitability improvement, as well as a record of optimising 
businesses to improve profits or cost savings while supporting revenue growth.

Chris holds an LLB degree from the University of Strathclyde and was admitted 
to the Association of Chartered Certified Accountants in 2001.

Chris is a trustee and honorary treasurer of the UK-based charity KIDS, which 
provides services to support disabled children and their families.

Teresa Colaianni
Non-Executive Director

Appointed to the Board
November 2018

Committee memberships held during the year ended 30 April 2020
Remuneration Committee (as Chair) 
Audit Committee, Nomination Committee and Risk Committee.

Committee memberships held during the year ended 30 April 2020
Risk Committee (as Chair) 
Audit Committee, Nomination Committee and Remuneration Committee.

Samantha (Sam) has more than 30 years of experience in the financial services 
sector, including extensive work in corporate governance and risk management. 
She has also undertaken a number of roles at the Financial Conduct Authority. 
Sam served as a Non-Executive Director on the board of IG Group plc from 2013, 
and from 2016 she chaired its risk committee. She left IG’s board in 2019. Sam has 
also been a managing director at Promontory Financial Group (UK) Ltd since 2007.

Teresa (Tea) has more than 20 years of experience in human resources 
management. She has previously served on the boards of Bounty Brands Holdings, 
Mothercare plc, Royal Bournemouth and Christchurch Hospitals, Poundland Group 
plc and Alexandra Palace Trading Company. Tea was Group Human Resources 
Director at Merlin Entertainments plc (2010 to 2016) and Vice President of Human 
Resources, Europe, of Hilton Hotels Corporation (2002 to 2009).

Tea holds a law degree from the University of Bari, Italy, and a master’s degree in 
European community law, economics and politics from the University of Perugia, 
Italy. She was admitted to the Italian Bar in 1995. Tea also holds an advanced 
diploma in coaching and mentoring from Oxford Brookes University.

Sam holds a bachelor’s degree from the Roehampton Institute of Higher Education.

Tea serves on the boards of The Watches of Switzerland Group plc and SD Worx NV.

DWF Group plcAnnual report and financial statements 202053

Matthew Doughty
Partner Director

Appointed to the Board        
November 2018

Luke Savage
Non-Executive Director

Appointed to the Board
November 2018

Matthew was appointed to the Board of DWF Group plc in November 2018 as 
Partner Director and subsequently appointed to the new Executive Board role 
of Group Chief Operating Officer on 29 May 2020. With effect from 22 October 
2020, Matthew will be an Executive Director on the Board in his capacity as 
Group Chief Operating Officer and will cease to be a Partner Director from that 
time. Matthew has been a partner at DWF since June 2016.

He was previously a corporate partner at Squire Patton Boggs (2013 to 2016), 
a corporate partner at Dorsey & Whitney (2009 to 2013) and a corporate partner 
of Addleshaw Goddard (2007 to 2009). Matthew holds an LLB degree from the 
University of Birmingham, and completed the Law Society Final Examination in 
1993 from the College of Law, Chester. He was admitted as a solicitor by the 
Solicitors Regulation Authority in 1996 and is a registered foreign lawyer with 
the Law Society of Scotland.

Vinodka Murria, OBE 
Non-Executive Director

Appointed to the Board
November 2018

Committee memberships held during the year ended 30 April 2020
Audit Committee (as Chair) 
Nomination Committee, Remuneration Committee and Risk Committees. 
Luke is deemed to have recent and relevant financial expertise.

Luke has more than 35 years of experience in the financial and professional 
services sector, with experience in managing regulatory, analyst, investor and 
banking relationships for major institutions. He has previously served as 
a Non-Executive Director on the boards of HDFC Life Insurance Company Ltd, 
Standard Life Employee Services Ltd, Standard Life Finance Ltd and Standard 
Life Oversea Holding Ltd. He was Group CFO at Standard Life (2014 to 2017) 
and CFO of Lloyd’s of London (2004 to 2014).

Luke holds a bachelor’s degree in electrical and electronic engineering from 
Imperial College. He also holds an ACA qualification and is a member of the 
Institute of Chartered Accountants of England and Wales.

Luke has served on the board of Liverpool Victoria Friendly Society Ltd as 
a Non-Executive Director since January 2018 and chairs its audit committee. 
He is also on the board of Numis Securities plc, chairing both its risk and audit 
committees. Luke is Chairman of Chesnara PLC.

Committee memberships held during the year ended 30 April 2020
Audit Committee, Nomination Committee,  
Remuneration Committee and Risk Committee.

Vinodka (Vin) has more than 25 years of experience in the software sector. 
She was the founder and CEO of Advanced Computer Software Group plc and 
Computer Software Group plc. Both were acquired by private equity in 2007 
and 2015 respectively. 

She was previously a Non-Executive Director of Zoopla Property Group plc, 
Sophos plc and Chime plc. Vin was previously COO of Kewill Systems plc.

Vin has been an operating partner at HG Capital since 2016 and is a Non-
Executive director of Bunzl plc and Softcat plc. 

Vin holds a bachelor’s degree in computer science, an MBA from the University 
of London and a Doctorate in Business Administration (Honorary) from Edinburgh 
Napier University. Vin became an Officer of the Most Excellent Order of the 
British Empire in 2018 for her services in empowering women in technology.

Mollie Stoker
Group General Counsel and 
Company Secretary

Appointed as Company Secretary
January 2019

Mollie is responsible for providing senior management with strategic legal advice, 
while overseeing legal compliance, corporate governance and limiting risk.

Mollie has more than 19 years of private practice and in-house legal experience. 
Previously, Mollie worked for the Suntory Beverage and Food Group, where she 
was the Director of Business Development at Suntory Beverage and Food Europe 
and the General Counsel and Company Secretary at Lucozade Ribena Suntory.

She also practised as a corporate/commercial lawyer at Orrick, Herrington & 
Sutcliffe LLP, K&L Gates LLP and Slaughter and May, where she trained 
and qualified.

Mollie holds a master’s degree in Classics from Cambridge University, 
a postgraduate diploma in Law and a postgraduate diploma in Legal Practice from 
the College of Law, London. Mollie is a member of the Law Society of England.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information54

Our leadership team – DWF’s Executive Board 

Sir Nigel Knowles
Group Chief Executive Officer

Full biography can be found on 
page 52

Chris Stefani
Chief Financial Officer

Full biography can be found on 
page 52

Matthew Doughty
Group Chief Operating Officer

Full biography can be found on 
page 53

Mollie Stoker
Group General Counsel and 
Company Secretary

Full biography can be found on 
page 53

Glyn Jones 
CEO Insurance Division

Glyn joined the Group in 2007, following the DWF merger with Ricksons, where 
he was a partner since 2003. He became CEO of the Insurance Services division 
in May 2018. Glyn is responsible for executing the Group’s Insurance Services 
division strategy, driving forward its activities and co-ordinating its practice 
groups. Glyn specialises in dealing with complex catastrophic injury claims, as 
well as other serious injury and fatal claims. He also advises on insurance policy 
issues. In 2018, Glyn was ranked by the legal directory Chambers and Partners 
Guide UK as a leader in his field for defendant work. 

Previous experience
Previously, for six years Glyn was the Practice Group Partner for DWF’s 
Catastrophic Personal Injury, Large Loss, Occupational Health and Casualty 
team. He holds a BA Law and Languages degree from Manchester Metropolitan 
University and passed the Solicitors Final Examination course in 1980. 
Glyn was admitted as a solicitor by the Solicitors Regulation Authority in 1983 
and is a registered foreign lawyer with the Law Society of Scotland.

Stephen Miles 
CEO Commercial Services 
Division

Stephen joined the Group in August 2014 as a partner and the CEO of the 
Commercial Services division. He is responsible for executing the Group’s 
Commercial Services division strategy, driving forward its activities and 
co-ordinating its practice groups. 

Previous experience
Previously, he was a partner at Pinsent Masons LLP, leading its financial 
services, banking and restructuring, and employment and pensions practices. 
Stephen holds an LLB degree from Reading University and a postgraduate 
diploma in Legal Practice from the College of Law, Guildford. He was admitted 
as a solicitor by the Solicitors Regulation Authority in 1991 and is a registered 
foreign lawyer with the Law Society of Scotland. Stephen has acted both for 
financial institutions and corporate borrowers, with particular expertise in private 
equity and leveraged finance transactions. 

Stefan Paciorek 
CEO International Division

Stefan joined the Group in January 2015 and became CEO of the International 
division in October 2017. He is responsible for the Group’s international strategy 
and leading the development of its international business. 

Previous experience
Previously, Stefan was a partner at Pinsent Masons LLP for 13 years. He holds 
an LLB degree from Buckingham University and a Postgraduate Diploma in 
Legal Practice from the College of Law, London. Stefan was admitted as 
a solicitor by the Solicitors Regulation Authority in 1992 and admitted as 
a solicitor in Northern Ireland. He is a member of the Chartered Institute of 
Arbitrators and is a registered foreign lawyer with the Law Society of Scotland. 
Stefan has more than 20 years’ experience in international dispute resolution 
and project renegotiation, particularly within the technology and energy sectors. 
He has acted for major corporations, Governments and not-for-profit 
organisations, often in high-profile disputes, across jurisdictions. 

DWF Group plcAnnual report and financial statements 202055

Jason Ford 
Head of Connected Services

Helen Hill 
Director of Human Resources

Jason joined the Group in January 2017 as a partner, and became head of the 
Group’s Connected Services division in July 2017. He is responsible for the 
Group’s suite of Connected Services. 

Previous experience
Previously, Jason was the Chief Operating Officer at Triton Global Ltd (2013 
to 2017), a multi-disciplinary alternative business structure and one of the first 
businesses to be granted a licence following the implementation of the Legal 
Services Act. Prior to that, he worked as a partner at Robin Simon LLP. 
Jason holds an LLB degree from the University of Sheffield and a postgraduate 
diploma in Legal Practice from the College of Law, Chester. He was admitted 
as a solicitor by the Solicitors Regulation Authority in 1991 and is a registered 
foreign lawyer with the Law Society of Scotland.

Helen joined the Group in November 2016 as the Group’s Director of Human 
Resources. She focuses on developing the Group’s HR team’s business growth, 
performance and profitability by aligning the team’s strategic and operational 
goals to the Group’s business plans. 

Previous experience
Helen has more than 20 years of experience in generalist HR positions across 
multiple sectors. Previously, she was the HR director at Princes Limited (2012 
to 2016) and, before that, HR consultant at Townhouse Consulting Ltd (2006 to 
2012). Helen holds a bachelor’s degree in Business Administration with an HR 
Specialism from Teesside University and a Chartered Institute of Personnel and 
Development qualification from the Manchester Metropolitan University. 

Mark St John Qualter 
CEO Managed Services

Zelinda Bennett 
Marketing & Client 
Development Director

Mark joined the Group in June 2019 as the CEO of our Managed Services 
division. He leads our strategy to build a global Managed Services platform. 

Previous experience
Prior to joining DWF, he was Head of Artificial Intelligence for RBS Group’s 
Commercial and Private Banking business. Mark is also a governor and chairs the 
audit committee at the Manchester Metropolitan University. He was previously 
a Council Member of the CBI’s Regional Council for Yorkshire and Humberside. 
Mark has an MBA from Manchester Business School and a BA (Hons) in Hindi 
and Sinhalese from the School of Oriental and African Studies, University 
of London. During 18 years within RBS Group plc, Mark held several strategy 
and business transformation roles.

Zelinda joined the Group in January 2019 as Marketing and Client Development 
Director. She is responsible for shaping our global business development, client 
engagement, and marketing strategy, across the UK, Europe, Asia Pacific, the 
Middle East, and the USA. 

Previous experience
Zelinda has more than 20 years’ experience in law firm marketing and business 
development. Previously, she was the International Marketing Director at DLA 
Piper (2008 to 2018) and the Marketing Director of Eversheds Sutherland (2005 
to 2007). Zelinda holds a bachelor’s degree in French and German Languages 
and Literature from Manchester Metropolitan University, a diploma in Marketing 
from the Chartered Institute of Marketing and a postgraduate certificate in 
marketing management from Manchester Metropolitan University.

Daniel Pollick 
Chief Information Officer

Daniel joined the Group in August 2018 as the Group’s Chief Information 
Officer. He oversees the strategic and operational application of the Group’s 
IT infrastructure, as well as the development of the business’s data strategy 
and the Group’s business transformation function. 

Previous experience
Previously, he served as DLA Piper LLP’s Chief Information Officer, a position 
he held for more than two decades. Daniel has been a Non-Executive Director 
on the board of Thongsbridge Tennis Club Ltd since 2015 and holds a degree in 
Philosophy, Politics and Economics from the University of Oxford. He is currently 
studying for an MSc at the University of Manchester. Daniel has over 30 years 
of experience in the IT industry.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information56

Executive Board sponsors - leading by example 
on Diversity & Inclusion
Our Executive Board leads by example when 
demonstrating our commitment to diversity 
across our workforce.

Gender

Age

Helen Hill
Glyn Jones

As lead sponsors, Helen and Glyn are passionate about 
this subject, and are considering how we can develop the 
confidence and ambitions for our people of all ages, ensure 
we are future-proofing our business to embrace the new 
generations coming through, and ensure a more exciting than 
daunting opportunity for those who have decided to leave 
work for a different way of life, by creating the right pre- and 
post-departure plans.

Flexible Working

Mark Qualter 

Mark leads the initiative to create an environment in DWF 
where (a) people have the confidence to come forward, 
(b) the business can respond positively and flexibly and 
(c) all stakeholders get the right result. Mark sees this as 
encouraging people to work differently and more smartly. 
Mark believes this approach, when done right, results in 
a happier and more productive workforce and helps to attract 
and retain the best employees.

LGBT+ 

Stephen Miles 

It is hugely important to us that everyone feels they can be 
themselves at DWF. It is an approach that inspires authenticity 
at work for all our people – including sexual orientation, gender 
identity and gender expression. As the Executive Sponsor 
for LGBT+, Stephen has supported our LGBT+ Network in 
ensuring our policies and processes are LGBT+ inclusive. 

Over the past year, we have celebrated a number of LGBT+ 
awareness days and profiled LGBT+ role models in the 
business. It is important we create opportunities for our people 
to tell their stories. We will give continued focus to equipping 
colleagues to recognise and challenge LGBT+ discriminatory 
behaviour, both in and outside of the office.

Mollie Stoker
Stephen Miles 

Achieving a gender balance at senior levels remains one 
of the biggest diversity challenges the legal sector faces. 
There is a lot of evidence that demonstrates the barriers, 
perceived and real, that prevent talented women from 
progressing and achieving their full potential. 

DWF has made gender balance and equality a priority 
business issue and launched business-wide targets, including 
a target for women to hold at least 30% senior leadership 
positions by 2022.

As the Executive Sponsors, Mollie keeps gender equality at 
the forefront of the minds of our Board members, and Stephen 
is committed to championing equality of opportunity for our 
female colleagues when mapping our divisional pipeline of 
talent and succession planning.

Race & Ethnicity

Daniel Pollick
Zelinda Bennett

Our workforce is not currently as representative of the 
diversity of our clients, customers and global communities 
as we want it to be. Attracting and retaining ethnic minority 
talent at every level, and removing barriers, to build 
a sustainable talent pipeline, is a priority for the business. 

Daniel and Zelinda sponsor the Race & Ethnicity strand, and 
continue to have regular and open conversations with our 
colleagues about race and culture. They have reinvigorated the 
Race & Ethnicity Network, led a reverse-mentoring project to 
increase understanding of the experiences of ethnic minority 
employees, and support development and progression.

Disability

Chris Stefani
Daniel Pollick

Chris and Daniel want to shift the conversation from 
accessibility, to focus on productivity – the social model 
of disability identifies that it isn’t the disability holding the 
individual back, it’s the environment where they operate. 

DWF has achieved Disability Confident Leaders status, and 
Chris and Daniel have championed our ongoing commitment 
to recruiting from the widest talent pool, and enabling disabled 
talent thrive at work. Over the past few years, we have 
championed this initiative within our local and business 
community, supply chain and networks, to help them 
become Disability Confident too.

Mental Health

Jason Ford 

Jason is committed to supporting the mental health and 
wellbeing of our people, and last year welcomed the 
opportunity to become a signatory of the Mindful Business 
Charter. Jason oversees the wellbeing strategy that will see 
further investment into learning and development on mental 
health and peer support. 

DWF Group plcAnnual report and financial statements 202057

Corporate Governance report

UK Corporate Governance Code
The UK Corporate Governance Code 2018 (the ‘Code’) is the 
guidance for our reporting on the financial year ended 30 April 
2020. The Board considers that DWF fully complied with the 
relevant Code provisions. This Governance section of the Annual 
Report, which includes the Directors’ Remuneration report on 
pages 73 to 91, the Nomination Committee report on pages 64 
to 66, the Audit Committee report on pages 67 to 70, and the 
Risk Committee report on pages 71 and 72, together with the 
disclosures contained in the Risks section of the Strategic report 
on pages 45 to 47, provides details of how the Company applied 
the principles and complied with the provisions of the Code 
during the year ended 30 April 2020. 

Company strategy and values
The Board establishes the Group’s purpose, values and strategy, 
and satisfies itself that these and its culture are aligned. 
The Board recognises that the Group’s business model and its 
governance is key to this.

Transforming legal services 
We aim to achieve our strategy by building long-term 
relationships with clients, recruiting talented individuals, 
maintaining a high-service-level culture, and continually 
innovating in the provision of Complex legal services, as well 
as Managed and Connected Services that address client needs 
and help us increase our market share.

Our values
DWF’s values are at the heart of our culture, providing a clear 
foundation for our people and the way we work together:

Always aim higher: By refusing to do only the minimum, 
and reaching further every time, we expand the realm of 
what’s possible.

Be better together: By supporting each other and working 
as a team we can achieve more for our clients and ourselves.

Disrupt to progress: Just because there is an established way 
of doing things, it doesn’t mean it is the best way.

Keep all promises: A promise is a promise, no matter how 
large or small. By keeping promises, we build trust, loyalty 
and commitment. 

Attend to details: Paying attention to every last detail is the 
right way to ensure that clients experience the very best 
of DWF. 

These values define our organisation. They guide the Board in 
selecting businesses to acquire, and facilitate the integration 
of businesses that will contribute to DWF’s ability to achieve 
success. They are integral to achieving our strategy, as they 
promote a consistent corporate culture among existing and new 
employees across our offices. They influence the Board’s actions 
and behaviour, complement DWF’s strategic direction, and 
support the integration of people who join the business.

COVID-19
In response to COVID-19, our Executive Board invoked the 
existing firm-wide Business Continuity Plan along with 
the following: 

 −  Developing a Gold/Silver/Bronze command structure, 

reflecting a strategic, tactical and operational approach, to 
provide governance to decision making and communications, 
and to identify lead personnel to manage the response

 −  Creating a new office response plan and project, to 

incorporate workstreams and activity reporting

 −  Creating a new global COVID-19 policy

 −  Frequent firm-wide communications, including the creating 

and revising of FAQs

 −  Daily Silver-team calls, and a daily media update to the 

Silver team

 −  Global location-heads meetings to help communicate the new 

governance response

You can find further information on the communication with our 
people and our clients in relation to COVID-19 on pages 16 to 17 
and page 74. 

The Board
Leadership and role
The Board provides strategic leadership and relevant oversight, 
and currently comprises the Chairman, two Executive Directors, 
two Partner Directors and five Independent Non-Executive 
Directors. The CEO currently acts as the interim second Partner 
Director. It is responsible for the culture of the business together 
with ethical standards and values which are intrinsic to a highly 
regulated business. The Board is committed to developing 
ever-higher standards of corporate governance, as the first legal 
business to be admitted to trading on the Main Market of the 
London Stock Exchange.

Each of our Executive and Non-Executive Directors brings 
relevant experience, independence of judgement and character 
to their role. The Independent Non-Executive Directors, in 
particular, bring a broad perspective to the deliberations of the 
Board, having been selected for their diverse commercial and 
sector expertise rather than a legal background. 

The Company regards all the Non-Executive Directors 
(other than the Partner Directors) as ‘independent’ within 
the meaning of the Code, and free from any business or other 
relationship that could materially interfere with the exercise 
of their independent judgement. They support the development 
and strategic direction of the Group, providing critical and 
constructive questioning to the Executive Directors through their 
participation at the Board, and their knowledge in critical matters 
relating to the principal committees on matters of remuneration, 
governance, risk and compliance, as well as financial matters 
and financial control.

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Corporate Governance report continued

Board diversity
The Company recognises the value diversity brings to the 
boardroom, and we believe the Board will perform better, and 
gain wider support for its overall objectives and strategy, if it 
includes the best people available, who also represent a wide 
range of backgrounds, skills, experience and views. The Company 
has aimed to appoint a diverse Board of highly talented 
individuals, including a mixture of gender, ethnicity and social 
backgrounds, such that the Board meets the recommendations 
of both the Hampton-Alexander and Parker Reviews. 

The Nomination Committee recognises the need for 
development of a diverse pipeline for succession to senior 
management within the business itself. The chart below 
shows both the gender diversity of the Board, and the balance 
between Executive, Independent Non-Executive Directors and 
Partner Directors.

Selection
We believe the selection of Board members for a listed 
company should meet the best practice criteria of corporate 
governance. When selecting our new Chairman, we undertook 
a rigorous process, using Spencer Stuart as external advisors, 
to ensure we identified and recruited a Chair with the skills 
and expertise needed for a listed legal services business. 
Spencer Stuart has no other connection with the Company 
or individual directors.

Composition of the Board
The Code recommends that at least half the Board of Directors, 
excluding the Chairman, should comprise Independent 
Non-Executive Directors. Excluding the Chairman, of the eight 
remaining Board members in office on 30 April 2020, five were 
Independent Non-Executive Directors. 

The Code further recommends that Directors should be 
subject to annual re-election. All the current Directors will offer 
themselves for re-election at this year’s Annual General Meeting.

In terms of meeting targets for gender balance and ethnicity, 
the Company has complied with the target recommendations 
of both the Hampton-Alexander Review and the Parker Review. 
Diversity targets below Board level, including targets advocated 
by the Hampton-Alexander Review, the Parker Review and the 
McGregor-Smith Review, are discussed in the Nomination 
Committee report on pages 64 to page 66.

Board evaluation
It is the Board’s intention to undertake an external evaluation 
of its effectiveness at least every three years. An internal 
evaluation of the Board was undertaken during the year. 
The evaluation considered the Board as a whole, each Board 
Committee and each Director’s own personal self-assessment. 
All Board members participated in the evaluation along with 
certain other key collaborators, including members of the 
Executive Board, the Group’s Internal Audit and finance 
functions and the Company’s Auditor and remuneration advisors. 
The participants’ responses were provided to the Company 
Secretary, and reported on, anonymously.

The main findings of the Board and Committee evaluation 
process, together with related actions for the year ending 
30 April 2021, are as follows:

Evaluation finding

Action for FY2020/21

Quality of 
Information

 − Management to further improve the 
quality and timeliness of information 
provided to the Board and its Committees.

 − Annual cycle of business function 

presentations, covering the functions’ 
risks, people and financials, will be added 
to the Board rolling agenda.

Director Training

 − Further strengthening Director’s 

knowledge of the risks the business faces, 
for example, through risk appetite training.

As at 30 April 2020

Gender Male 

Female 

Role

Chairman 

Executives* 

Non-Executives 

Partner Directors 
(Non-independent)*

67%

33%

11%

22%

56%

11%

Shareholder 
Engagement

*   Andrew Leaitherland is considered to be an Executive Director and not 

included as a Partner Director for the purposes of this table.

With the exception of the new Chairman, all Non-Executive 
Directors have served on the Board of the Company for 
between one and two years, while Sir Nigel Knowles, Chris 
Stefani and Matthew Doughty have held senior positions within 
the business for more than two years.

 − The Chair, with the support of the 

Company Secretary, will arrange for time 
to be set aside for both team and 
individual Board members’ development. 
The Board should note the development 
plans and monitor progress.

 − The Chair, alongside the SID, and 

Head of Communications, will build 
a comprehensive plan to engage 
shareholders regularly. The feedback will 
inform the Board in developing strategy 
which demonstrates commitment 
to our shareholders.

Regulation
To comply with certain local regulatory requirements, the 
majority of our Executive Board must be lawyers. Our Executive 
Board meets this requirement with seven of the twelve 
members being lawyers.

DWF Group plcAnnual report and financial statements 202059

Division of responsibility
The following table sets out the policy on the division of responsibilities of the Board during the year ended 30 April 2020.

Role

Director

Responsibilities

Chairman

Sir Nigel Knowles*

(a) To chair and set the agenda of all meetings of the Board 

(b) To ensure the performance of the Board and management committees 

is evaluated regularly 

(c) To communicate with shareholders and other stakeholders 

Sir Nigel Knowles served as Chair of the Nomination Committee.

Group Chief 
Executive Officer

Chief Financial 
Officer

Senior Independent 
Director

Andrew Leaitherland**

To manage the Group’s operations, including the development of strategic plans.

Chris Stefani

To manage all aspects of the Group’s financial affairs and to contribute to the 
management of the Group’s operations.

Chris Sullivan

(a) To act as a sounding board for the Chairman and to serve as an intermediary 

for the other directors 

(b) To ensure that the Chairman and Group Chief Executive Officer comply with 

the policy on division of responsibilities

(c) To be available to shareholders if they have concerns that cannot be or have 
not been addressed, or are inappropriate to be addressed through the usual 
channels of the Chairman, the Group Chief Executive Officer or the Chief 
Financial Officer

Chris Sullivan served on all Board committees.

Independent 
Non-Executive 
Directors

Tea Colaianni, 
Vin Murria, OBE, 
Luke Savage, 
Samantha Tymms

(a) To constructively challenge and contribute to the development of strategy

(b) To scrutinise management performance against agreed goals and objectives 

(c) To ensure financial controls and risk management systems are strong 

Partner Director 
(Non-Independent, 
Non-Executive 
Director)

and secure

(d) To take into account the views of shareholders and other key stakeholders 

where appropriate

All Independent Non-Executive Directors serve on all Board committees.

Luke Savage served as Chair of the Audit Committee.
Samantha Tymms served as Chair of the Risk Committee.
Tea Colaianni served as Chair of the Remuneration Committee.

Matthew Doughty***

(a) To constructively challenge and contribute to the development of strategy

(b) To scrutinise management performance against agreed goals and objectives

(c) To provide constructive challenge to executive decisions made by the Group 

Chief Executive Officer, the Chief Financial Officer and the senior 
management team 

(d) To take into account the views of shareholders and other stakeholders 

where appropriate 

(e) To devise and recommend proposals for the Board to have meaningful and 

regular dialogue with all of the Group’s partners and employees 

* 

Sir Nigel Knowles moved from the role of Chairman to Chief Executive Officer on 29 May 2020. He also acted as Interim Partner Director from that date and will 
continue to do so until two new Partner Directors are appointed to the Board on 22 October 2020.  

**  Andrew Leaitherland stepped down as Chief Executive Officer and left the Group on 29 May 2020. He acted as interim Partner Director from March 2020 until 

his departure.

***   Matthew Doughty’s role on the Board will change from Partner Director to Executive Director with effect from 22 October 2020 and two new Partner Directors 

will be appointed to the Board with effect from the same date. 

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Corporate Governance report continued

The Board has also established a Disclosure Committee to 
address regulatory matters detailed in its Terms of Reference. 
All the Directors are members of this Committee. The quorum 
for a meeting of the Disclosure Committee is two members. 
The Committee meets on an ad-hoc basis to consider and make 
decisions on matters relating to inside information concerning 
the Company and the Group. The Disclosure Committee is 
responsible for ensuring the accurate and timely disclosure 
of information to the market, to meet the Company’s obligations 
under the Market Abuse Regulation, and to monitor compliance 
with the Company’s disclosure controls and procedures.

Operation of the Board
Attendance
The Board and its principal committees meet regularly according 
to a schedule of key events in the Company’s corporate 
calendar. Ad-hoc meetings are also arranged to consider matters 
requiring review and decision outside of the normal schedule. 
Six Board meetings were held in the year ended 30 April 2020. 

The Board calendar plans for six regular meetings in the year 
ending 30 April 2021, and there will be at least four meetings 
of each of the Remuneration, Audit and Risk Committee, and 
two meetings of the Nomination Committee, during this time. 
In addition to the scheduled Board meetings, the Chairman will 
meet the Independent Non-Executive Directors without the 
other directors present.

Matters reserved to the Board
The Board has a formal schedule of matters specifically 
reserved for its decision and approval, which includes:

 −  approval of the strategic and annual profit plans;
 −  key announcements including financial statements;
 −  dividend declarations;
 −  Board appointments; 
 −  the appointment or removal of the Company Secretary;
 −  major capital expenditure, acquisitions and disposals;
 −  material contracts; and
 −  Treasury policy and other Group policies.

Matters Reserved to the Board and the Board Committees’ 
Terms of Reference are reviewed annually. You can find them 
on the Company’s website dwfgroup/en/investors. 

Our unique structure means we also have two Board positions 
for Partner Directors, each of whom would serve for an initial 
term of up to three years. The Partner Directors have a specific 
role which, while similar to that of a Non-Independent, Non-
Executive Director, includes providing constructive challenge 
to executive decisions from a standpoint within the business. 
They are not entitled to receive a fee for undertaking their role 
as Partner Directors but are remunerated as other partners are 
from their membership of our Group entities. For the purpose 
of the Remuneration report they are treated as Non-Independent, 
Non-Executive Directors.

Board committees
The Board has established four principal committees and one 
standing committee. The four principal committees are Audit, 
Remuneration, Nomination and Risk, the membership of which 
is limited to Independent Non-Executive Directors, although 
the Chairman also chairs the Nomination Committee and sits on 
the Remuneration Committee. All Independent Non-Executive 
Directors sit on all four committees. This helps them to 
understand all of the information that flows into the committees, 
and the rationale for decisions taken by the committees.

Terms of Reference for each of the committees are reviewed 
annually. You can find the current Terms of Reference on the 
Company’s website dwfgroup/en/investors.

Standing committee

DWF Group plc Board

Disclosure Committee
Standing committee

Audit 
Committee
Principal 
committee

Risk 
Committee
Principal 
committee

Nomination 
Committee
Principal 
committee

Remuneration 
Committee
Principal 
committee

DWF Group plcAnnual report and financial statements 202061

Board and Committee meeting attendance for the year ended 30 April 2020

Directors 

Sir Nigel Knowles*

Position

Chairman

Chris Sullivan

Senior Independent Director

Andrew Leaitherland**

Group Chief Executive Officer 

Chris Stefani

Chief Financial Officer

Matthew Doughty 

Partner Director

Tea Colaianni

Vin Murria, OBE

Luke Savage

Non-Executive Director

Non-Executive Director

Non-Executive Director

Samantha Tymms

Non-Executive Director

Board 
meetings

Audit 
Committee

Nomination 
Committee

Remuneration 
Committee

Risk 
Committee

6/6

6/6

6/6

6/6

6/6

6/6

6/6

6/6

6/6

–

4/4

–

–

–

4/4

4/4

4/4

4/4

3/3

3/3

–

–

–

3/3

3/3

3/3

3/3

3/4

4/4

–

–

–

4/4

4/4

4/4

4/4

–

4/4

–

–

–

4/4

4/4

4/4

4/4

*  Sir Nigel Knowles moved from the role of Chairman to Group Chief Executive Officer on 29 May 2020. Sir Nigel Knowles was unable to attend the Remuneration 

Committee meeting held on 29 July 2019 due to an unavoidable diary commitment.

** Andrew Leaitherland stepped down as Group Chief Executive Officer and left the Group on 29 May 2020. 

All meetings are structured to allow open discussion. The minutes of the Board and committee meetings are circulated to all Directors 
after each meeting. Details of the Board’s activities during the year are set out below. If a Director is unable to attend a meeting, they still 
receive related papers in advance of the scheduled meeting and any input they provide is considered fully. 

Main topics discussed by the Board during the year

Regular updates
Business performance

CEO report

CFO report

Group General Counsel and 
Company Secretary’s report

HSE report

Financial matters
Annual reporting

Budgeting

Dividends

Group financing

Operational performance

Governance and 
stakeholders

Investor relations

Review of Board and  
Committee effectiveness

Stakeholder engagement

Regulatory
EHS regulation and standards

Listing Rules

Market Abuse Regulation

Strategy
Performance strategy

M&A and integration

People strategy

Talent development and  
succession planning

Culture
Engagement

Risk management
Brexit risks

Diversity and inclusion

Competition law risks

Mentoring

COVID-19

Pulse Survey results

Training and development

Values

Cyber and information  
security risks

Fraud and financial crime  
risk procedures

Risk framework  
and taxonomy

Remuneration
Appointment of  
remuneration advisors

Gender pay gap reporting

Executive remuneration

Share plans and awards

Decision-making relating to 
leaver status

Workforce remuneration

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Corporate Governance report continued

Board and committee support
The Company has systems to ensure the Board is supplied 
with appropriate and timely information that helps Board 
members discharge their duties. We have introduced a fully 
encrypted electronic Board portal to distribute Board and 
Committee papers, and this also enables the efficient 
distribution of business updates and other resources to the 
Board. Board members may request additional information 
or variations to regular reporting as required. 

The Company Secretary is responsible to the Chairman for 
advising the Board on all governance matters. All directors also 
have access to the advice and services of the Group General 
Counsel and Company Secretary. A procedure exists for Board 
members to seek other independent professional advice in the 
furtherance of their duties, if required.

Board members are also provided with sufficient resources 
to undertake their duties in relation to Board committees. 
They have access to the Group General Counsel and Company 
Secretary (who acts as secretary to all Board committees) and 
all other partners and colleagues. They are also able to take 
independent legal and professional advice when they believe 
it is necessary to do so.

We have developed an induction process for new Directors, 
which will be available for all new members joining the Board.

The Company provides the necessary resources for developing 
and updating Directors’ knowledge and capabilities. 
A combination of internal and external training, and tailored 
Board and committee sessions including briefing sessions, is 
available to help Directors continually update their skills, and the 
knowledge and familiarity with the Company they need to fulfil 
their role as Board and committee members.

Culture
The Board understands that listening to our employees is key. 
We have put in a great deal of effort over the last few years to 
ensure engagement of our people gets the focus and time it 
needs, and in doing so, creates the impact we want. This effort 
includes a range of communications and engagement tools, 
such as Pulse Surveys, to involve our people and to share 
messages and information on people engagement, highlighting 
that the Company is listening to and addressing their needs.

You can find more information on DWF’s Engaging People 
Executive and Employee Forum in the Sustainability report 
on pages 37 to 40. 

Pulse Surveys 
In 2019, we moved away from traditional annual surveys to 
a more frequent digital platform that helps leaders and line 
managers create plans, focusing on the improvements that 
matter the most to our people. 

Employee voice
Under the Code, boards are required to engage with the wider 
workforce to enhance the ‘employee voice’ in the boardroom. 
Our Senior Independent Director, Chris Sullivan, has worked 
with an advisory panel in the business to provide this voice. 
Chris attends Engaging People Executive meetings, has met with 
partners and employees across our international locations both 
formally and informally, engaged with the Diversity & Inclusion 
Leadership Group and meets with the business directly through 
briefings at key points during the year. The Board has also set 
workforce policies consistent with our values and our strategy 

for long-term sustainable success, with engagement a top 
priority. Two-way communication is filtered through management 
layers and we also hold ‘town hall’ meetings led by our Group 
Chief Executive Officer. In addition, the Partner Directors are 
appointed from among our partners, who as a group form part 
of our workforce. The Partner Directors therefore represent 
the views of our partners in the boardroom and consult with 
partners in the business on a regular basis. Further details on 
communication and engagement with employees and partners 
is disclosed on pages 37 to 40 and page 86.

Understanding the financial and economic environment
To ensure our people are aware of the financial and economic 
factors affecting the performance of the Company, the Board 
and Executive Board ensure they communicate messages 
on our trading and key financial metrics to all our people 
clearly and frequently. Our people receive training and mentoring 
on financial awareness and this is also part of our career 
management process and DWF’s Behaviours Framework, 
which applies to all our partners and employees. 

Our people as shareholders
We encourage employees who are eligible, to become involved 
in the Group’s performance through participation in share 
schemes, further details of which you can find on page 85. 
All UK employees have the opportunity to buy shares in the 
Company, as part of our Buy-As-You-Earn (‘BAYE’) plan. 

Employee policies
The Board values two-way communication between senior 
management and employees on all aspects of the Company’s 
strategy, Company performance, management effectiveness 
and approach to wellbeing. We have developed an internal 
communications strategy that includes regular management 
roadshows, virtual strategy briefings, visits to operational units, 
responses to a regular employee opinion survey, and updates 
on performance. Our internal communications channels also 
include face-to-face events and a corporate intranet. 

Throughout the Group, the principles of equal opportunities are 
recognised in the formulation and development of employment 
policies. We were the first legal business to be awarded and 
to maintain Disability Confident Leadership status for removing 
barriers to disabled talent in the workplace. It is the Company’s 
policy to give full and fair consideration to applications from 
people with disabilities, having regard to their particular 
aptitudes and abilities. If an employee becomes disabled, 
the Company’s objective is to continue to provide suitable 
employment in the same or an alternative position, with 
appropriate adjustments made if necessary. Employees with 
disabilities share equally in the opportunities for training, 
career development and promotion.

Diversity and inclusion
Diversity in leadership
The Board is committed to maintaining its current gender 
diversity, with no fewer than three women on the Board at the 
end of FY2019/20. We are targeting female representation on 
the Executive Board to be at least 33%, and for women to hold 
at least 30% of senior leadership positions by 2022.

DWF Group plcAnnual report and financial statements 202063

The percentage of female representation within the business 
is shown below:

As at 30 April 2020

Gender

Board

Executive Board

Senior leadership*

All employees

Male

67%

75%

74%

42%

Female 

33%

25%

26%

58%

* Senior leadership comprises partners and directors at Career Levels 1 to 3.

We have a target to achieve at least 10% BAME representation 
across senior leadership positions by 2022, and the Board plans 
to initiate BAME pay gap reporting by the end of 2020.

You can find more information on DWF’s Diversity & Inclusion 
strategy, benchmarking and targets, together with information 
on its Global Diversity & Inclusion Leadership Group, in the 
Sustainability report on pages 37 to 40. 

Black Lives Matter
The Group was also active in response to the Black Lives Matter 
movement by starting conversations on its internal social media 
platforms and having listening sessions at all of its locations. 
The CEO also made an external statement in expression of 
support, and to set out what the Group is doing in response. 
Such activity includes expansion of a successful reverse-
mentoring scheme with senior management, set up during the 
year ending 30 April 2020, and also using succession planning 
and appointment processes in the scope of the Board’s 
Nomination Committee.

Emerging and principal risks
The Board has completed a thorough assessment of the 
Company’s emerging and principal risks. Please see pages 45 
to 47 of the Strategic report. 

Risk management and internal control assessment
The Board has ultimate responsibility for the Group’s risk 
management and internal control. In accordance with Provision 
29 of the Code, the Board is responsible for evaluating the 
effectiveness of risk-management and control systems, 
ensuring that:

 −  there is an ongoing systematic process for identifying, 

evaluating and managing the emerging and principal risks 
faced by the Company;

 −  this system has been in place for the current financial year;

 −  the Board reviews this system continually; and

 −  the system accords with the FRC guidance on risk 

management, internal control and related financial and 
business reporting.

The Board has directly, or through delegated authority to the 
Risk and Audit Committees, overseen and reviewed the 
development and performance of risk-management activities, 
practices and internal control systems in the Group. 
Further details are contained in the Risk and Audit Committee 
reports at pages 67 to 72.

Regulation in England and Wales
Unlike the majority of listed companies, that have to comply 
with the Code, as a legal business we also have to comply with 
the regulation of the Solicitors Regulation Authority (‘SRA’) in 
England and Wales and take account of regulations imposed by 
other relevant legal regulatory bodies in every country we work 
in. In particular, that regulatory framework has led to an unusual 
structure to our Executive Board and to the structure of the 
Group, as well as to certain restrictions on shareholding. 

In addition to the standard requirements of good governance, 
the applicable regulatory regime imposes three major 
requirements on the business. The first is that the majority 
of executive management responsible for the day-to-day running 
of a legal business must be lawyers. Our business is managed 
by an Executive Board (see pages 54 and 55) and a majority of 
its members are lawyers.

The second requirement is a restriction on the holding of certain 
interests in an SRA-licensed entity, including holdings of 10% 
or more of the voting rights by a non-authorised person, unless 
such person has the prior approval of the SRA. If someone does 
acquire such a holding and is not authorised to do so, then the 
Company’s Articles of Association entitle the Company to 
impose certain restrictions on all of that person’s shareholding, 
which may include disenfranchisement or compulsory disposal 
of such shares. Further details are set out in the Directors’ report 
on pages 94 and 95.

The third requirement is set out in the Company’s Articles of 
Association and certain other Group constitutional documents. 
The Company and the Directors must ensure that appropriate 
systems are implemented and maintained to enable the 
provision of legal services by the Group and our people, in 
accordance with the professional duties of legal practitioners in 
each jurisdiction in which they practise. To the extent that there 
is any conflict, or potential conflict, between (i) the Company’s 
and the Directors’ statutory and other duties at law and under 
the Articles of Association of the Company to shareholders and 
(ii) the professional duties of our people and our Group entities, 
then those professional duties will prevail.

Relations with shareholders
The Board is committed to open and transparent dialogue with 
shareholders. The Chairman, Senior Independent Director and 
other Non-Executive Directors are available to meet with major 
shareholders on request. You can find further information in 
relation to our communications with shareholders on pages 16 
and 74. 

Our second Annual General Meeting as a public company will 
be held on 21 October 2020. This will be an opportunity for 
further shareholder engagement, and for the Chairman to 
explain the Company’s progress and, with other members 
of the Board, to answer any questions.

All Directors will attend the AGM, unless illness or pressing 
commitments prevent them from doing so. Full details of our 
2020 AGM are set out in the accompanying Notice of AGM 
(which is also available on dwfgroup.com/en/investors).

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Nomination Committee report

Nomination Committee members
During FY2019/20, Sir Nigel Knowles chaired the Committee 
and was also the Chairman of the Board during that time. 
The Committee is made up of a minimum of three members, 
a majority of whom are Independent Non-Executive Directors, 
in accordance with the requirements of the Code. The members 
of the Committee are listed in the table below. The expertise 
and experience of each of the members is set out in their 
biographies on pages 52 and 53. Mollie Stoker is appointed 
as secretary to the Committee.

Other regular attendees are the CEO, CFO and the Partner 
Director, and other senior managers as appropriate, to ensure 
the Committee can better understand the views of the executive 
management when making its decisions and recommendations, 
especially on succession planning matters.

Nomination Committee meetings
The Committee meets as required, with a minimum of two 
meetings a year. The Committee met three times during 
FY2019/20 and the table below provides details of members’ 
attendance at those meetings. In relation to the meeting 
scheduled for March 2020, papers were circulated to the 
Committee members and reviewed by them before the 
meeting. However, due to the impact of COVID-19 and the 
related lockdown, the Committee Members and Board made 
the decision to postpone the majority of the agenda from this 
meeting to other meetings scheduled during FY2020/21, to 
ensure the main focus of Board activities at that critical moment 
related to how the business should manage the impact of 
COVID-19 and the lockdown.

Following each Committee meeting, the Chair provides 
a summary of the Committee’s activity to the next 
Board meeting. 

Attendance at Nomination Committee meetings  
held during the period to 30 April 2020

Directors as at 30 April

Sir Nigel Knowles (Chair)
Samantha Tymms 
Tea Colaianni
Vinodka Murria
Luke Savage
Chris Sullivan

Number  
of meetings  
eligible to attend

Number  
of meetings  
attended

3
3
3
3
3
3

3
3
3
3
3
3

Jonathan Bloomer
Chair, Nomination Committee

Dear shareholder,

During this first full year in operation, the Committee reviewed 
the appointment of the second Partner Director and the process 
to be used in relation to such an appointment. In addition, despite 
all the Independent Non-Executive Directors being relatively 
new appointments to the Board, as part of the IPO process, 
the Committee began a review of the approach to succession 
planning for both the Board and for senior management, 
recognising its importance. The Committee, together with the 
Board, also ensured it has oversight of diversity and inclusion, 
and appraised the Group’s diversity-related commitments. 

After the year end, in May 2020, Andrew Leaitherland stepped 
down from his position as CEO and Executive Director, and was 
replaced by Sir Nigel Knowles. Chris Sullivan stepped up as Interim 
Chair while this Committee undertook a formal and rigorous 
process to appoint a new Chair of the Board. On 1 August 2020, 
I was appointed Chairman of the Board to replace Sir Nigel 
Knowles in this role and as Chair of this Committee, and Chris 
Sullivan became Deputy Chair on the same date, alongside his 
existing role as Senior Independent Director. The Committee 
ensured we followed a formal, rigorous and transparent procedure 
for making these recommendations. The Committee also ran the 
process to recommend the appointment of two new Partner 
Directors, Seema Bains and Michele Cicchetti, who will take up 
their new positions on 22 October 2020, and at the same time 
recommended the change for Matthew Doughty in the position 
on the Board as Partner Director to Executive Director, to reflect 
his new role as Chief Operating Officer for the Group, also with 
effect from 22 October 2020. 

The standard process the Committee uses for all Board 
appointments involves an external search firm identifying candidates 
outside the Group, and also considers internal candidates. 
For Partner Director positions, an external search firm is not used 
and only internal candidates are considered. We undertake 
detailed assessments of short-listed candidates, followed by 
interviews with Committee members and other Directors as 
required. The Committee also takes references before it makes 
any of its recommendations of appointments to the Board. 

Jonathan Bloomer
Chair, Nomination Committee

DWF Group plcAnnual report and financial statements 202065

The role of the Nomination Committee
The main duties of the Nomination Committee are to: 

 − regularly review the structure, size and composition of the 
Board of the Company and to make recommendations to 
the Board regarding any changes it considers necessary

 − keep under review the leadership needs of the Company 
and make recommendations regarding the formulation 
of succession plans for appointments to the Board, to 
maintain an appropriate balance of skills, experience and 
independence, as well as diversity

 − lead the process for Board appointments and make 
recommendations to the Board on such matters.

The Committee is also responsible for:

 − assisting with any evaluation process to assess the overall 
and individual performance of the Board and its committees

 − reviewing the Group’s approach to diversity and inclusion, 

as aligned with its policies on diversity, and progress under 
the same

 − monitoring the implementation of the Code within the Group, 
as well as reviewing changes to the corporate governance 
policies and practices within the Group.

Full details about the structure and role of the Committee are 
contained in its Terms of Reference, available on the Group’s 
website at dwfgroup.com/en/investors.

Key activities during FY2019/20
The Committee discharged its responsibilities during FY2019/20 
as follows:

Appointment of Partner Directors
Matthew Doughty has held the position of Partner Director since 
IPO. There is a requirement under the Articles of Association 
of the Company that for so long as the partners, in aggregate, 
hold at least 25% or more of the voting rights, the Board shall 
appoint two Partner Directors. Each must meet the selection 
criteria set by the Nomination Committee for a person to be 
eligible for recommendation as a Director by the Nomination 
Committee. The requirement, as set out in the Articles of 
Association of the Company, was to appoint someone who is 
both a member of DWF Law LLP and a shareholder of DWF 
Group plc on or before 10 March 2020, being within 12 months 
of the date of adoption of the Articles of Association.

The Nomination Committee discussed in depth the appointment 
of the second Partner Director at its meetings held during 
FY2019/20. The time limit in the Articles of Association was 
noted by the Committee, but the Committee also recognised 
that due to the acquisition activity the Group was undertaking 
during FY2019/20, the composition of the Group was 
changing considerably, especially in the International division. 
The Committee agreed it would be appropriate for the second 
Partner Director to reflect the increasingly global nature of the 
business and be appointed from a candidate pool made up of 
senior partners in the International division. However, it was also 
noted that it would be appropriate for this decision to be made 
at a later date, once certain acquisition activities were complete, 
or had been integrated. 

Therefore, the Nomination Committee recommended, and 
the Board approved, that as Andrew Leaitherland was already 
a Director on the Board but also a member of DWF Law LLP 
and a shareholder, he could stand in as the interim second 
Partner Director until a time when it would be appropriate to 
commence a selection process to find a suitable international 
candidate. On Andrew’s departure from the business in May 
2020, the Nomination Committee recommended to the Board, 
and the Board approved, that Sir Nigel Knowles would take 
on this interim position as he was also a Director on the Board, 
a member of DWF Law LLP and a shareholder.

The process started in June, and as Matthew Doughty will 
be changing his position on the Board as Partner Director to 
Executive Director to reflect his new role as Chief Operating 
Officer for the Group, a process was also started in July to find 
a suitable replacement for him as Partner Director from our 
senior partners in the UK and Ireland. At the date of this report 
we have been successful in recruiting two new Partner 
Directors, Seema Bains and Michele Cicchetti, who will be 
appointed on 22 October 2020. 

Board evaluation
The Committee supported an internally facilitated 
comprehensive Board evaluation led by the Chair, with 
support from the Company Secretary, which focused on the 
performance of the Board, its Committees and its individual 
Directors. More detail on the Board evaluation process is set 
out in the Corporate Governance section on page 58.

As part of the evaluation, the Committee noted that it had been 
decided for the initial period following the IPO that all 
Independent Non-Executive Directors should sit on all the 
Committees. It was acknowledged that this had enabled 
each of the Independent Non-Executive Directors to get 
a comprehensive view of the Group as a result. The evaluation 
carried out identified that the Audit Committee Chair should be 
on the Risk Committee and vice versa, that there should be 
ideally two, but at least one, other Independent Non-Executive 
Director on each Committee. It was agreed that further 
discussion about membership of each Committee should 
take place during FY2020/21. 

The findings identified by the FY2019/20 internal evaluation 
include:

 − Quality of Board papers – management should ensure that the 
Risk Committee receives adequate information on risks that 
might affect reputation or performance and that information 
presented is appropriately balanced between the provision 
of relevant analysis and not unnecessarily voluminous

 − Board training – further training would be beneficial for each 
of the Committees, including in respect of risks the Group 
faces, for example risk appetite training

 − Shareholder engagement – The Chair and the Senior 

Independent Director (and other Directors as appropriate) 
should maintain sufficient contact with shareholders to 
understand their concerns and ensure that the views of the 
shareholders are communicated to the Board as a whole.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information66

Nomination Committee report continued

Diversity
The Board and the Committee reviewed the Group’s current 
Diversity & Inclusion strategy, which sets out how to make 
diversity and inclusion part of the way DWF does business, 
and the transformational milestones achieved. The Committee 
is proud of the progress made.

Succession planning
The Committee made a decision to begin a review of its 
approach to succession planning for both the Board and 
senior management, despite the Independent Non-Executive 
Directors being relatively new, having joined the Board as 
part of the IPO process. 

Diversity was actively considered by the Committee in all 
discussions relating to appointments and succession-
planning matters.

In July 2019, the Board approved the Group’s diversity policy and 
the following agreed targets relating to diversity for the Board, 
Executive Board and senior leadership positions. The Committee 
and Board continue to monitor progress towards them:

1. The Board to maintain its current gender diversity with no 

fewer than three women on the Board.

2. Female representation on the Executive Board to be raised 

to at least 33% by 2022.

3. Women to hold at least 30% of senior leadership positions, 

with each operating division being able to set its own targets 
for gender diversity in its senior leadership positions.

4. Target to achieve at least 10% BAME representation across 

senior leadership positions by 2022.

5. The Board to initiate BAME pay gap reporting by the end 

of 2020.

For meeting targets for gender balance and ethnicity, for the 
year ended 30 April 2020, the Company has complied with 
the target recommendations of both the Hampton Alexander 
Review and the Parker Review, with three female directors 
out of nine on the Board, and has ethnically diverse directors. 
However, we recognise that diversity targets below the level 
of the Board, including those of the Hampton-Alexander review, 
the Parker review and the McGregor-Smith Review, are as 
important as the targets at Board level, if not more so. 
The Nomination Committee recognises the need for developing 
a diverse pipeline for the succession to senior management 
within the business itself.

The Nomination Committee and the Board have made 
a policy commitment that all appointments to the Board 
are made on merit, in the context of the skills, experience, 
independence and knowledge that the Board as a whole 
requires to be effective. However, there is a broad consensus 
that increasing diversity in the boardroom and in senior 
leadership encourages new and innovative thinking, maximises 
the use of talent, and leads to better business decisions 
and governance.

At DWF, we share an ambition, common with other progressive 
businesses, to improve diversity on our Board, Executive Board 
and across our wider senior leadership. Achieving our diversity 
goals will make a significant contribution to our inclusion 
agenda, help maintain a competitive advantage, and enable our 
people to operate in a way that maximises their contribution to 
our business. Please see pages 37 and 38 in the Strategic report 
for more information on the Group’s Diversity & Inclusion 
strategy and actions during the year.

A detailed paper was submitted to, and reviewed by, the 
Committee in late March 2020, although the Committee decided 
that the detailed discussion on its contents and proposed 
actions arising should take place during FY2020/21, particularly 
given the recent changes in Directors on the Board. 

The Directors have also undertaken a skills assessment, 
and the results of this helped inform the appointment process 
for the new Chair and Partner Directors.

Corporate governance 
The corporate governance framework for DWF was up 
to date at IPO and processes were in place to ensure 
compliance at that point. The Committee worked with the 
Internal Audit team to ensure a risk assessment of the corporate 
governance framework was taken during FY2019/20. As a result, 
it was agreed that while processes were in place, it was still 
a relatively new framework and would be reviewed more 
comprehensively during FY2020/21.

Nevertheless, recent corporate governance developments, 
their implications and associated actions, were picked up by 
the Board and the other committees throughout FY2019/20 and 
those actions were taken as a result. For example, on IPO DWF 
had introduced a post-cessation shareholding requirement for 
its Executive Directors of 50% of the pre-cessation holding 
requirement (or actual shareholding, if lower) for two years from 
their leaving date. However, during the year, and in order to 
respond to the latest Investment Association’s Remuneration 
Guidelines, the Remuneration Committee agreed that it would 
approve the decision to go beyond the existing policy and would 
operate the extended requirement of 100% of the pre-cessation 
holding requirement (or actual shareholding if lower) for 2 years 
post-cessation. 

Areas of focus for FY2020/21
During FY2020/21, the Committee has already, or will, 
focus on: 

 − the appointment and induction of the new Chair

 − the appointment and induction of the Partner Directors

 − continuing its ongoing assessment of the configuration 

of the Board, its committees and its succession planning, 
and the succession planning for senior management

 − continuing its ongoing assessment of progress under 
the diversity and inclusion policy and towards the 
agreed diversity targets

 − reviewing compliance with the Code. 

DWF Group plcAnnual report and financial statements 202067

Audit Committee members 
The Committee is chaired by Luke Savage. The Committee is 
made up of a minimum of three members, each an Independent 
Non-Executive Director. The members during the year are listed 
in the table below. The Chair of the Board is not a member of 
the Committee but may attend its meeting by invitation. For the 
purposes of the Code, Luke Savage qualifies as a person with 
recent and relevant financial experience. Each members’ 
expertise and experience is set out in their biography on 
pages 52 and 53. Mollie Stoker is appointed as Secretary to 
the Committee. 

Audit Committee meetings
The Committee meets at least three times a year, to coincide 
with key dates in the financial reporting and audit cycle, and 
otherwise as the Chair requires. To enable it to carry out its 
responsibilities, the Committee has an annual rolling agenda 
maintained by the Company Secretary, and regularly reviewed 
in conjunction with management. The Company Secretary 
also maintains a tracker of actions arising from meetings. 
This ensures that the agenda for each meeting aligns with both 
the financial reporting and audit cycle, as well as particular 
matters arising throughout the year considered appropriate 
by the Committee for its scrutiny. At the next scheduled Board 
meeting, the Chair of the Committee reports formally to the 
Board on the proceedings of the Committee, including how 
it has discharged its responsibilities.

The Committee held four scheduled meetings during FY2019/20 
and the table below provides details of members’ attendance at 
those meetings. At the invitation of the Chair of the Committee, 
other regular attendees, who can withdraw as necessary, 
included at some or all of the meetings: representatives of the 
Auditor, the Chairman, the Chief Executive Officer, the Chief 
Financial Officer, the Deputy CFO, the Group Risk Director, the 
Head of Internal Audit, the Partner Director and the Deputy 
Company Secretary. The Committee also meets privately with 
representatives of the Auditor, and the Head of Internal Audit.

Attendance at Committee meetings  
held during the period to 30 April 2020

Directors as at 30 April

Luke Savage (Chair)
Tea Colaianni
Vinodka Murria
Samantha Tymms
Chris Sullivan

Number  
of meetings  
eligible to attend

Number  
of meetings  
attended

4
4
4
4
4

4
4
4
4
4

Audit Committee report

Luke Savage
Chair, Audit Committee

Dear shareholder,

The Audit Committee has now been established for over a year 
since listing. Its role is to monitor the integrity of the Group’s 
financial reporting, assess the effectiveness of internal control 
processes, oversee the work and quality of the Group’s Internal 
Audit function, and monitor the quality of audit provided by the 
Auditor, Deloitte LLP, with particular regard to its effectiveness, 
objectivity and independence.

To assist with this, the Committee has worked throughout the 
year with management, including the Chief Financial Officer, 
Deputy Chief Financial Officer, Group Director of Risk and Head 
of Internal Audit, as well as with representatives of the Auditor. 
These individuals are invited to attend all Committee meetings 
to raise questions, and so the Committee can provide them with 
an independent perspective on relevant matters.

Committee meetings follow a rolling agenda, providing for 
effective management of matters, and focused discussions. 
The agenda covers a number of recurring items, including 
updates from the Head of Internal Audit, tax matters and 
evaluations of relevant Company policies, such as the 
whistleblowing and financial risk management policies. 
As well as these matters, during the year ended 30 April 2020, 
the Committee addressed a number of special matters. 
These included evaluating the operating model for finance 
and financial control across the Group’s international divisions, 
assessing the first year of application of the new accounting 
standard IFRS 16 in respect of Leases, the development 
of a finance roadmap for the Group, taking into account the 
Solicitors Regulatory Authority accounting rules, and assessing 
the Group’s revenue and work in progress in line with IFRS 15.

As chair of the Audit Committee, I am pleased to present this 
report for the year ended 30 April 2020. If you would like to 
ask any questions about our work during the year at the AGM, 
please see the notes to the notice of AGM which sets out the 
arrangements for this year. 

Luke Savage
Chair, Audit Committee

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Audit Committee report continued

The role of the Audit Committee 
The Committee’s main responsibilities include:

Financial reporting:
 − reviewing the integrity of the financial statements, including 

annual reports and half-year reports

 − reviewing and discussing judgements on accounting 

principles and disclosure rules with Company management

 − advising whether the Annual Report is fair, balanced 

and understandable

Risk and control:
 − evaluating the effectiveness of the Group’s risk management 

and internal control processes

 − overseeing compliance with applicable legal and 

regulatory requirements, including monitoring ethics and 
compliance risks

Internal audit:
 − approving the annual internal audit plan, ensuring appropriate 

focus on DWF’s internal control environment, strategic 
priorities and principal risks

 − receiving regular reports on the result of the work of 

internal audit

 − evaluating the Internal Auditor’s effectiveness

External audit:
 − monitoring the quality of audit provided by the Auditor

 − reviewing the scope of the audit and non-audit work 

undertaken by the Auditor

 − recommending the appointment or reappointment of 

the Auditor

Compliance:
 − assessing the effectiveness of the Group’s processes for 

Internal controls and risk management:
 − reviewing the adequacy and effectiveness of internal controls, 
financial reporting and risk management, working with the 
Risk Committee to assess the scope and effectiveness of the 
systems established to identify, assess, manage and monitor 
financial and non-financial risks

 − monitoring the integrity and effectiveness of the Company’s 

internal financial controls by reference to:

•  summaries of business risks and mitigation controls

•  regular reports and presentations from the Group Risk 
Director and the Head of Internal Audit as well as the 
Auditor

 − evaluating the operating model for finance and financial 

control across the Group’s international divisions

 − developing a finance roadmap for the Group taking into 

account the Solicitors Regulatory Authority’s accounting rules

Internal audit:
 − approving the Internal Audit plan

 − reviewing the work of the Internal Audit function

 − monitoring management’s responsiveness to findings from 

internal audit work

 − approving the appointment of the Head of Internal Audit

 − reviewing the role, resources and effectiveness of the 

Internal Audit function including access to appropriate skills 
and expertise

External audit:
 − reviewing the Auditor, its terms of engagement, the findings 
of its work and, at the end of the audit process, reviewing its 
effectiveness

 − reviewing the quantity of non-audit services provided by 

compliance with laws and regulations

the Auditor

 − assessing the independence and objectivity of the Auditor

Compliance:
 − reviewing and updating the Group Whistleblowing Policy

 − reviewing and approving any necessary updates to the 

Non-Audit Services Policy

 − discussing and monitoring compliance with applicable external 

legal and regulatory requirements.

Full details about the structure and role of the Committee are 
contained in its Terms of Reference, which are available on the 
Group’s website at dwfgroup.com/en/investors.

Key activities during FY2019/20
The Committee discharged its responsibilities during 
FY2019/20 through:

Financial reporting:
 − assessing the first year of application of the new accounting 

standard IFRS 16 Leases

 − assessing the Company’s revenue and work in progress in line 

with IFRS 15

 − assessing the cash controls

 − recommending the payment of dividends

 − assessing the acquisition accounting

 − reviewing the Annual Report and Accounts to ensure they are 

fair, balanced and understandable

 − considering the integrity of the half-yearly financial statements

DWF Group plcAnnual report and financial statements 202069

Fair, balanced and understandable 
We advised the Board that we supported the statement that 
this Annual Report and Accounts, taken as a whole, is fair, 
balanced and understandable and provides the information 
necessary for shareholders to assess the Group’s position and 
performance, business model and strategy.

External Auditor
The Company’s Auditor, Deloitte LLP was appointed by the 
directors of DWF Group plc to act as reporting accountant and 
tax advisors in preparing the IPO and was subsequently 
reappointed to undertake the annual audit for the financial year 
ending 30 April 2019. Their involvement as Auditor to parts of the 
Group dates back more than 13 years (as Auditor to DWF LLP), 
and their original appointment came as a result of a competitive 
tender process. They were reappointed as our Auditor at the 
AGM held in September 2019, and the intention, as reported in 
last year’s annual report and accounts, was that we would be 
undertaking a competitive tender process to appoint an Auditor 
during 2020, for the audit of the year ending April 2021.

Work was underway in relation to this tender process at the 
start of the calendar year, but the timing of COVID-19 affected 
our ability to run an effective tender process.

The Committee therefore recommended to the Board that, 
to ensure we undertake an effective audit tender process, 
this audit tender process be delayed for a year so it takes place 
before the audit for the year ending April 2022.

The Committee assesses the quality and effectiveness of the 
Auditor on an ongoing basis, having particular regard to:

 − the value of the Auditor’s understanding and insights into the 

Group’s business

 − its independence and objectivity

 − how it approached key areas of judgement, the extent 

of challenge and the quality of reporting

 − feedback from management based on their interaction with 

the Auditor.

The Committee is satisfied that the audit, as carried out by 
Deloitte, is effective and provides an appropriate, independent 
and objective challenge to management’s thinking. 

The Committee has also considered the Company’s policy 
on the engagement of the Auditor for the provision of non-audit 
services. It sets out rigorous controls intended to ensure the 
independence of the Auditor is not impaired, and takes into 
account the changes required by the EU Audit Regulation and 
Directive (the ‘Audit Regulation’) and FRC’s Ethical Standard. 
The policy stipulates:

1. the nature of non-audit services the Auditor is not permitted 

to perform;

2. levels of authority for the Executive to engage the Auditor for 

approved non-audit services; and

3. that any non-audit services to be provided by the Auditor 

must be approved in advance by the Committee. For a single 
permitted project where the fee is no more than £30,000 
the non-audit services are considered trivial for the purposes 
of the Audit Regulation, and can instead be approved by 
the Chief Financial Officer (or Chief Executive Officer in 
his absence).

As a result of this policy, and to avoid conflict with its role as 
Auditor, Deloitte LLP, does not act as Remuneration Advisors to 
the Company. The Committee also had regard to the Company 
policy in relation to the recruitment of people from the Auditor, 
again to manage any potential conflicts of interest.

The audit fees payable to Deloitte for the year ended 30 April 
2020 were £448,850 and non-audit service fees incurred were 
£42,328, the latter being incurred for tax advisory work in 
Australia (relating to the year ended 30 April 2019).

This equates to a non-audit to audit fee ratio of 10%. 
We continue to take steps to ensure the level of non-audit fees 
is compliant with our 50% non-audit fee cap rule (noting that 
this cap excludes fees payable for non-audit work required to be 
carried out by Deloitte by law or regulation or arising from any 
assessment of the Group’s compliance with the Solicitors 
Accounts Rules). The Group paid fees of £118,100 to Deloitte for 
such work for the year ended 30 April 2020.

Peter Saunders is the Statutory Auditor who signs the 
Independent Auditor’s report to the members of DWF Group plc 
for and on behalf of Deloitte LLP. Peter has held this role for 
three years.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information70

Audit Committee report continued

Internal Audit
The Group’s Internal Audit function provides independent 
assurance over the management of the areas of greatest 
risk to the Group, and key aspects of DWF’s internal control 
framework. The annual plan is approved by Audit Committee 
and is determined by a comprehensive risk assessment 
involving senior management.

Committee effectiveness
An evaluation of the Committee’s effectiveness took place 
during the year, as part of the Board effectiveness review. 
Overall, the review concluded that it has continued to act in 
accordance with its Terms of Reference, management was held 
accountable for its areas of responsibility, and Deloitte provided 
an effective audit.

Audit Committee priorities for year ending  
30 April 2021
Looking ahead to the year ending 30 April 2021, the 
Committee expects to:

 − continue its ongoing assessment of the internal and 

external audit function

 − undertake an audit tender process for a new auditor to be 
appointed for the audit for the year ending 30 April 2022

 − continue to focus on the activities laid out in the financial 

roadmap for the Group

 − continue to focus on effective integration of acquisitions 

into the Group’s control environment 

 − review the outputs from the agreed internal audit 

focus areas.

The Committee receives reports on the outcomes of Internal 
Audit’s work at each scheduled meeting, and the Committee 
closely monitors management’s response to actions identified 
in the reports.

The Head of Internal Audit has direct access to, and has regular 
meetings with, the Audit Committee Chair, and attends the 
Committee meetings. In addition, the Internal Audit function 
has unrestricted access to employees and documentation 
across the Group, to enable it to perform its duties.

The Committee has approved Internal Audit’s Terms of 
Reference and the scope of its work continues to evolve, 
taking into account changes within the Group’s business, as 
well as emerging best practice. The Committee also reviewed 
the internal audit activity against good practice as set out in 
the recent Institute of Internal Audit’s Code of Practice.

During the year, the Committee approved the appointment 
of the Group’s first Head of Internal Audit, and the resourcing 
of the annual plan, including co-source arrangements to enable 
the function to commission the support of technical experts 
and additional support where required.

The Committee intends to conduct an assessment of the 
function during the year ending 30 April 2021, to consider 
its effectiveness. 

Accounting and key areas of judgement
The main areas considered by the Committee in relation to the 
period to 30 April 2020 are set out below:

 − Revenue recognition: valuation of unbilled revenue

 − Adequacy of the provision for bad and doubtful debts on 

trade receivables

 − Control environment regarding cash and cash equivalents

 − Accounting for acquisitions

Consideration was given to management papers and reports, 
in conjunction with the external auditors report and work 
performed, in arriving at the outcome as recorded and disclosed 
in the financial statements.

DWF Group plcAnnual report and financial statements 202071

Risk Committee members
The Committee is chaired by Samantha Tymms. It is made up 
of a minimum of three members, and each is an Independent 
Non-Executive Director. The members of the Committee during 
the year are listed in the table below. The Chair of the Board 
is not a member but may attend its meeting by invitation. 
Members of the Committee have experience of risk 
management issues and practices. Each members’ expertise 
and experience is set out in their biography on pages 52 and 53. 
Mollie Stoker is appointed as Secretary to the Committee. 

Risk Committee meetings
The Committee meets at least three times a year, to coincide 
with key dates in the financial reporting and audit cycle, and 
otherwise as the Chair or members require. To enable it to carry 
out its responsibilities, the Committee has an annual rolling 
agenda maintained by the Company Secretary, and regularly 
reviewed in conjunction with management. The Company 
Secretary also maintains a tracker of actions arising from 
meetings. This ensures the agenda for each meeting aligns with 
the financial reporting and audit cycles, as well as particular 
matters arising throughout the year considered appropriate by 
the Committee for its scrutiny. At the next scheduled Board 
meeting, the Chair of the Committee reports formally to the 
Board on the Committee’s proceedings, including how it has 
discharged its responsibilities.

The Committee held four scheduled meetings during FY2019/20 
and the table below provides details of members’ attendance at 
those meetings. At the invitation of the Chair of the Committee, 
other regular attendees, who can withdraw as necessary, 
included at some or all of the meetings: the Chairman, the Chief 
Executive Officer, Matthew Doughty (in his capacity as Partner 
Director), the Group Risk Director, the Head of Internal Audit 
and the Deputy Company Secretary. 

Attendance at Risk Committee meetings  
held during the period to 30 April 2020

Directors as at 30 April 2020

Samantha Tymms (Chair)
Tea Colaianni
Vinodka Murria
Luke Savage
Chris Sullivan

Number  
of meetings  
eligible to attend

Number  
of meetings  
attended

4
4
4
4
4

4
4
4
4
4

Risk Committee report

Sam Tymms
Chair, Risk Committee

Dear shareholder,

As Chair of the Risk Committee, I am pleased to present this 
report, which provides insight into the Committee’s activities 
during our first full financial year of operation following the 
Company’s listing. The Committee supports the Board in fulfilling 
its obligations to ensure a framework of prudent and effective 
controls, which enable it to assess and manage risks, including 
those to the long-term success of the Group. 

Throughout the year, the Committee has monitored the Group’s 
procedures for managing risk, overseen the risk framework, and 
determined the nature and extent of the principal risks to the 
Group, as described further below. In all its deliberations, the 
Committee has sought to uphold the importance of an 
integrated approach to the risk taxonomy, risk register and risk 
assurance activity. The Committee has also focused on, among 
other things, the Group’s cyber and information security risks 
and the Group’s insurance arrangements.

Alongside all my Independent Non-Executive Director 
colleagues, I sit on each of the Committees of the Board. 
I particularly value the close and effective monitoring of risk 
management achieved by my membership of the Audit 
Committee, as well as the Chair of the Audit Committee’s 
membership of this Committee. 

In the very different circumstances the challenges of COVID-19 
present, the Committee focuses on, and receives regular updates 
about, the Group’s management of the risks this environment 
presents, and how we should manage these in the short, and 
longer, term. Alongside this, the nature of the assurance activity 
the Group undertakes must also evolve so the Committee can 
satisfy itself that we continue to consider, manage, measure and 
report the full range of risks we face, effectively.

Samantha Tymms
Chair, Risk Committee

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Risk Committee report continued

The role of the Risk Committee 
The Committee’s main responsibilities include:

 −  advising the Board on the Group’s overall risk appetite, 

tolerance and strategy

 −  overseeing and advising the Board on the Group’s current 

risk exposures and future risk strategy

 −  keeping under regular review the Group’s overall risk 

assessment processes

 −  providing advice to the Board on the assessment of principal 

risks facing the Group

 −  approving the remit of the risk management and 

compliance functions

 −  considering the major findings of internal investigations and 

management’s response.

There are full details of the Committee’s structure and role in 
its Terms of Reference, available on the Group’s website at 
dwfgroup.com/en/investors.

Risk management governance structure
Board
The Board establishes the risk appetite for the Group, so 
management can manage, measure and report on risk 
appropriately across the Group. The Board delegates oversight 
of risk management activities to the Risk Committee. You can 
find more detail about the Board’s activities on page 61. 

Audit Committee
The Audit Committee oversees the development and 
implementation of the Group’s Internal Audit assurance 
framework and as part of this regularly reviews the effectiveness 
of the Group’s risk management framework and internal control 
systems. You can find more detail about the Audit Committee’s 
activities on pages 67 to 70. 

Risk Committee
The Risk Committee characterises the Group’s principal areas of 
risk through the Group Risk Taxonomy. This ensures oversight of 
the Group’s approach to risk management and the development 
of management and mitigation approaches, to ensure risks 
remain, or are quickly brought within, the Group’s risk appetite.

The Risk Committee also monitors and reviews the 
effectiveness of the Group’s compliance function, as well as 
providing oversight and advice to the Board in relation to future 
risk strategy. 

Executive Risk Committee (‘ERC’)
The Executive Risk Committee is a management committee 
chaired by the Chief Executive Officer. It comprises senior Group 
executives including members of the Executive Board and the 
Group Risk Director. The Committee oversees the operational 
management of the Group’s risks by identifying, assessing, 
mitigating, and reporting risk. 

Key activities during FY2019/20
The Committee discharged its responsibilities during 
FY2019/20 through:

 −  further developing the Group’s risk framework and taxonomy 
to inform the Group’s Risk Appetite Statement described 
on page 45, including monitoring the consistency of risk 
management principles and processes across the Group

 −  the ongoing assessment of principal risks, including their 

management and mitigation

 −  reviewing the second line internal assurance plan and 

receiving reports on results of assurance activities, including 
in relation to emerging risks and controls effectiveness

 −  reviewing the Group’s procedures and systems for detecting 
fraud and financial crime, the prevention of bribery, corruption 
and money laundering, and compliance with the Market 
Abuse Regulations

 −  receiving reports on the plans for effective risk management 
of major commercial initiatives, including acquisitions, at 
initiative proposal stage as well as during or after integration

 −  considering cyber and information security risks facing 

the Group

 −  monitoring risks to the Group arising from Brexit uncertainty

 −  reviewing and advising the Board on the Group response 

to COVID-19.

Areas of focus for FY2020/21
During FY2020/21, the Committee expects to:

 −  continue its ongoing assessment and development of the 

Group Risk Taxonomy and principal risks

 −  review and develop the Group’s overall risk appetite, 

tolerance and strategy, and advise the Board accordingly

 −  further establish risk management principles and 

processes consistently across the Group

 −  make further progress on strengthening the control 

framework and the application of strict risk management

 −  continue to receive reports on how risks affecting the 
Group are managed, including current and prospective 
macroeconomic and financial risks, and regularly monitor 
the Group’s compliance with applicable legislation 

 −  receive analysis and recommendations from management 

on the requirement for, plus scope and terms of, 
insurance coverage across the Group

 −  further review and advise the Board on the Group’s 

response to COVID-19, including risks which may arise 
from the global response to, and management of, 
the pandemic.

DWF Group plcAnnual report and financial statements 2020Directors’ Remuneration report 

73

 − Gross lock-up days, debtors days and WIP days 206 days 
(125 debtor days and 81 WIP days) (FY2018/19: 203 days 
(122 debtor days and 81 WIP days))

 − Free cash flow -£7.2m (FY2018/19: -£18.1m)

 − Net debt £64.9m (FY2018/19: £35.3m)

 − Employee engagement score 76 (Previous survey: 75)

Trading through the majority of FY20 was strong and the Group 
made significant investments to support its growth objectives. 
The sudden and far reaching impact of COVID-19 had a material 
effect on the final quarter with a resulting impact on profitability. 
Despite this, we delivered a solid performance with overall 
revenue growth of 10.9% and organic growth of 2.0%. 
While we achieved record Group revenue, with an organic 
growth rate that compares to other global law firms in FY20, 
it was lower than expected.

The Committee, together with the Board, considered whether 
the business should utilise the Coronavirus Job Retention 
Scheme offered by the UK Government. Having taken into 
account the interests of all of our stakeholders, and in particular 
our employees, we decided not to do so and continued to pay 
all our UK staff.

Changes to the Board
Since the year end we are reporting on, there have been 
a number of changes to our Board.

CEO 
The Company announced on 29 May 2020 that Andrew 
Leaitherland had informed the Board of his intention to step 
down as Group Chief Executive Officer with immediate effect. 
Andrew Leaitherland also stepped down as Managing Partner 
of DWF Law LLP and DWF LLP. 

In responding to the challenges created by COVID-19, the 
Board considered that strong and experienced leadership was 
essential. The Board believed that Sir Nigel Knowles, Chairman, 
would provide this leadership, and as a consequence, the Board 
asked him to assume the role of Group Chief Executive Officer 
with immediate effect. Chris Sullivan, Senior Independent 
Director, was appointed interim Chairman. A committee of 
independent directors was formed to run a selection process 
in an effective and timely manner for a permanent Chairperson.

Upon his departure, Andrew’s unvested awards under the 
LTIP lapsed. Andrew held no other incentive awards. He is 
receiving 12 monthly payments including basic salary pension 
entitlements and other contractual benefits, in lieu of the 
12-month contractual notice period in accordance with the 
provisions of his service agreement, although he is required to 
mitigate his loss during the notice period by seeking alternative 
employment or engagement. In relation to locked-up shares 
received at IPO in exchange for his ownership interest in the 
DWF business, these were to be released over a five-year 
period in five equal tranches. We agreed that Andrew would 
receive the first two tranches he was contractually entitled to, 
which will be released on the announcement of the preliminary 
results for the financial years ended 30 April 2020 and 2021. 

Tea Colaianni 
Chair, Remuneration Committee 

Dear shareholder,

I am pleased to present the Directors’ Remuneration report 
for the year ended 30 April 2020. The Remuneration Committee 
(the ‘Committee’) had its first full annual cycle since the IPO in 
this financial year. The Company’s first listed-company Annual 
General Meeting (the ‘AGM’) took place on 20 September 2019. 
The Remuneration Policy and Annual Report on Remuneration 
were approved at this AGM, receiving significant shareholder 
support (the Annual Report on Remuneration received 98.74% 
votes in favour and our Remuneration Policy received 98.99% 
votes in favour. You can find more detail on page 91).

As I write this letter, one of the key focuses of our business 
has necessarily been in responding to the disruption caused 
by COVID-19, particularly in the last two months of the financial 
year we are reporting on. The Remuneration Committee is 
very aware of its responsibilities in taking account of this in 
its considerations and decision making for FY2019/20, as well 
as the current year.

This Directors’ Remuneration report sets out the context 
of, and insight into, our Director pay arrangements, how 
our remuneration framework is aligned with the rest of the 
workforce, and the decisions the Committee made as a result 
of business performance for this year. Where the Committee 
has exercised its judgement or discretion is documented clearly.

Group performance for the 2019/20 financial year 
The implementation of our strategy (as outlined on page 78) 
for our first full year as a listed company has been measured 
against the KPIs set out below:

 − Revenue growth +10.9% (FY2018/19: +15.2%)

 − Underlying organic revenue growth +2.0% (FY2018/19: 

+12.5%)

 − Gross profit margin 47.9% (FY2018/19: 53.5%)

 − Cost to income ratio 42.6% (FY2018/19: 42.7%)

 − Underlying adjusted EBITDA £21.8m (FY2018/19: £27.8m)

 − Underlying adjusted PBT £13.8m (FY2018/19: £20.3m)

 − Adjusted EPS 3.0p (FY2018/19: 7.2p)

 − Net Partner Joiners 64 (FY2018/19: 20)

 − Revenue per partner: £784.3k (FY2018/19: £855.7k)

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Directors’ Remuneration report continued

We determined that 50% of the remaining tranches be retained 
by Andrew in recognition of his contribution to the business 
during his tenure in office – and these will be released in 
accordance with the original schedule (in 2022, 2023 and 2024) 
– but that the remaining 50% be clawed back immediately. 
You can find more detail on Andrew’s leaving arrangements 
on page 91 of this Report and on the Company’s website at 
dwfgroup.com/en/investors. 

The terms of Sir Nigel Knowles’ appointment and his 
remuneration are identical in all respects to those received by 
Andrew Leaitherland as Group Chief Executive Officer and, as 
such, are in line with the Remuneration Policy. He receives 
a salary of £530,000 per annum. He has a maximum opportunity 
of 150% of salary as an annual bonus (with half of the bonus 
award to be paid out in cash, with the remainder deferred into 
shares subject to a three-year vesting period). He also has 
a maximum opportunity of up to 200% of salary in relation to 
LTIPs. Sir Nigel is required to hold 250% of salary in shares, 
with a post-cessation shareholding requirement of 100% of the 
pre-cessation shareholding requirement (or actual shareholding 
if lower) for two years following cessation of his employment. 
He is entitled to private medical insurance, private health 
insurance, life insurance and a pension contribution allowance 
of up to 7% of salary (aligned with the majority pension 
contribution applicable to the wider UK workforce). 

FY2019/20 bonus
The Committee considered the financial performance of the 
Company when determining the bonus outcomes for the 
Executive Directors (being Andrew Leaitherland and Chris 
Stefani). The performance conditions were: 

 − 70% adjusted PBT; and

 − 30% strategic and operational objectives (including improved 

gross lock-up).

Having noted that the Adjusted PBT and lock-up performance 
conditions were not achieved for FY2019/20, and following 
a review of business performance and the current economic 
situation in relation to COVID-19, the Committee exercised its 
discretion not to pay any bonus for the partial completion of the 
Executive Directors’ strategic and operational objectives. You can 
find further details on those strategic and operational objectives 
on pages 89 to 90 of this report. 

LTIP and other share incentives vesting
No Executive Directors’ share incentives vested during the year.

LTIP awards for FY2019/20
The Company made its first grant of LTIP awards in August 2019 
that will vest in August 2022. The awards were made with the 
following performance conditions to Andrew Leaitherland at 
175% of salary and to Chris Stefani at 125% of salary:

Chairman and Deputy Chairman
The Company announced on 31 July 2020 that Jonathan 
Bloomer would join the Board as Chairman, with effect 
from 1 August 2020. In addition to being Chairman, Jonathan 
Bloomer chairs the Nomination Committee and is a member 
of the Remuneration Committee, from 1 August 2020. 
The Remuneration Committee determined that his total 
annual fee would be £170,000. 

On the appointment of Jonathan Bloomer, Chris Sullivan took 
on the role of Deputy Chairman, also from 1 August 2020. 
He continues as Senior Independent Director of the Company 
and Non-Executive Director representing the employee voice 
on the Board, and acts as the bridge between the partners in 
the Group and the Board. Chris continues to be a member 
of the Nomination, Risk, Remuneration and Audit Committees. 
The Remuneration Committee determined that Chris would 
receive an annual fee of £20,000 for the additional roles. 
This is in addition to his existing fees of £75,000.

COO and Partner Directors
The Company will announce on 8 September 2020 the following 
appointments with effect from 22 October 2020:

 − Matthew Doughty as Group Chief Operating Officer of 
DWF Group plc. Matthew Doughty will step down as 
Partner Director at the same time; and

 − Following a thorough internal recruitment process, Seema 
Bains and Michele Cicchetti as Partner Directors of DWF 
Group plc. The position of Partner Director is designated by 
the Board as a Non-independent, Non-Executive Director 
position. A Partner Director represents the partners of DWF 
Law LLP and DWF LLP and is therefore a partner shareholder 
representative on the Board.

 − EPS (40% weighting)

 − ROCE growth (40% weighting)

 − Cash conversion (20% weighting)

You can find further details of these metrics, including targets 
and rationale, on page 82 of this report. 

The Committee decided that Andrew’s LTIPs would lapse on 
his departure from the business.

Salary review
The Remuneration Committee exercised its discretion to defer 
its review of annual pay for the Executive Directors and senior 
management, and fee review for the Non-Executive Directors, 
from May 2020 to December 2020, with rises (if any) to have 
effect from 1 January 2021. We made this decision in light of 
the outbreak of COVID-19 and its impact on the business, and 
to bring the review into line with the wider workforce salary 
review timetable.

Shareholder considerations
In FY2019/20, I met with some of our major shareholders and 
proxy advisors to discuss the Remuneration Policy we put 
forward at the 2019 AGM, and to obtain any specific areas of 
feedback. On behalf of the Remuneration Committee, I would 
like to thank the shareholders and proxy advisors who have 
provided us with feedback. We will continue to maintain 
transparent and open dialogue with our shareholders. 
No material issues or concerns were raised during these 
shareholder meetings. 

The Investment Association did however note that in relation 
to post-cessation shareholding requirements, they expect 
that Executive Directors should be required to retain 100% 
rather than 50% of the shareholding requirement (or actual 
shareholding, if lower), for two years post-cessation of 
employment. As a result, the Remuneration Committee decided 
in January 2020 to increase its post-cessation shareholding 

DWF Group plcAnnual report and financial statements 202075

 − due to the impact on the global economy of COVID-19, 
the Committee resolved to avail itself of the Investment 
Association’s recommendation to grant awards in the 42-day 
window after the Company announces its final results on 
8 September 2020, but defer target-setting for six months 
from the date of grant; and

 − will ensure that at the time of vesting it will exercise its 

discretion, where appropriate, in relation to any windfall gains 
and to adjust unintended outcomes due to these unusual 
COVID-19 circumstances. 

Further detail of how our remuneration for Executive Directors 
aligns with our strategic priorities, is set out on page 78 of 
this report. 

If you would like to discuss any aspect of this Directors’ 
Remuneration Report, I would be happy to hear from you. 
You can contact me through the Company Secretary, Mollie 
Stoker. If you would like to ask any questions in respect of this 
Report at the AGM, please see the notes to the notice of AGM 
which sets out the arrangements for this year. I look forward to 
your support on the Annual Report on Remuneration at the 
upcoming AGM.

Tea Colaianni 
Chair, Remuneration Committee 

Included in this report

The Remuneration Committee and its  
activities during the year  

Pages

76 and 77

Remuneration – At a glance including:

Business context and how our incentive performance 
measures align to our strategy 

78 

Remuneration outcomes for FY2019/20 –  
At a glance 

Remuneration Policy – At a glance 

79 to 81

82 and 83 

requirements for the Company’s Executive Directors from 
50% to 100% of the shareholding requirement (or actual 
shareholding, if lower), for two years following cessation 
of employment. 

Wider workforce considerations
When considering executive pay, the Committee takes into 
account the wider workforce remuneration and conditions.

We believe allowing all our employees to share in the success 
of the Company is a key performance driver. At IPO, eligible 
individuals received IPO shares under the Buy-As-You-Earn 
(‘BAYE’) scheme with a value of to up to 20% of their salary 
(with 2% of that being sold on their behalf and paid as a cash 
bonus). During FY2019/20, to further enable this, we also rolled 
out a BAYE matched-share scheme in the UK, which resulted in 
15% of our employees taking part in the scheme. We intend to 
roll this out to other international jurisdictions during FY2020/21.

At pages 84 to 89 of this report, there are details of the pay 
conditions of our wider workforce, the Group-CEO-to-employee 
pay ratio, how we use incentives throughout the business, and 
our gender-pay statistics. 

You can find further detail on the key matters covered by the 
Committee during the year on page 77. 

Looking ahead
The Committee is mindful that like all businesses in our sector 
and beyond, we face the considerable challenge of navigating an 
unpredictable global economy that will continue to be affected by 
COVID-19 for the foreseeable future. COVID-19 had a significant 
impact on our business but we have taken, and will continue to 
take, a number of actions to ensure DWF has the strength and 
resilience to perform not only through this financial year, but 
for the long term. Despite the challenges FY2020/2021 will 
undoubtedly bring, we look forward with cautious optimism to 
the year ahead, and to capitalising on any opportunities that may 
emerge through our committed and talented workforce and 
through our differentiated range of services. 

To support and enable strong performance, not only through 
this current financial year but for the long term, the Committee 
considers how decisions on incentives (bonuses and long-term 
incentive plans) link with the Group’s strategy within the 
framework of our approved Remuneration Policy. 

The Committee has decided that, as with last year, bonus 
arrangements for Executive Directors are in line with the 
Remuneration Policy, namely with a maximum opportunity 
of 150% of salary for the CEO and 100% of salary for the 
CFO. Performance conditions and weightings continue to be:

 − 70% adjusted PBT; and

 − 30% strategic and operational objectives (including improved 
gross lock-up). We will disclose these fully, retrospectively 
in next year’s Remuneration Report. 

The Committee also considered the impact on future long-term 
incentive awards. Having taken advice from its remuneration 
advisors, the Remuneration Committee:

Wider workforce remuneration including:

Remuneration principles and wider workforce  
remuneration across the Group  

Communication and engagement with  
employees and partners 

 − concluded that the same performance conditions would apply 

CEO-to-worker pay ratio 

84 to 86

86

86 to 88

to long-term incentive awards made in FY2020/21, being:

UK Gender and Ethnic pay-gap reporting 

88 and 89

•  EPS (40% weighting);
•  ROCE growth (40% weighting); and
•  Cash conversion (20% weighting)

Annual report on remuneration 

89 to 91

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Directors’ Remuneration report continued

The Remuneration Committee and its 
activities during the year 
Remuneration Committee members
The Committee is chaired by Tea Colaianni. The Committee is 
made up of a minimum of three members, each an Independent 
Non-Executive Director. The members of the Committee during 
the year are listed in the table below. The Chair of the Board is 
a member of the Committee and was considered independent 
on appointment as Chair of the Board. Members of the 
Committee collectively have appropriate knowledge, expertise 
and professional experience concerning remuneration policies 
and practices. The expertise and experience of the members 
of the Committee is set out in each of their biographies on 
pages 52 and 53. Mollie Stoker is appointed as Secretary to 
the Committee. 

Remuneration Committee meetings
The Committee meets at least four times a year and otherwise 
as the Chair requires. To enable the Committee to carry out its 
responsibilities, the Committee has an annual rolling agenda 
maintained by the Company Secretary, which is regularly 
reviewed in conjunction with management. The Company 
Secretary also maintains a tracker of actions arising out of 
meetings of the Committee. This ensures the agenda for each 
Committee meeting aligns with the remuneration strategy, as 
well as particular matters arising throughout the year considered 
appropriate by the Committee for its scrutiny. At the next 
scheduled Board meeting, the Chair of the Committee reports 
formally to the Board on the proceedings of the Committee, 
including how it has discharged its responsibilities.

The Committee held four scheduled meetings during FY2019/20, 
and the table below provides details of members’ attendance at 
those meetings. At the invitation of the Chair of the Committee, 
other regular attendees, who can withdraw as necessary, 
included at some or all of the meetings: the Chief Executive 
Officer, the Chief Financial Officer, Matthew Doughty (in his 
capacity as Partner Director), the Human Resources Director, 
the Head of Reward and the Deputy Company Secretary. 
No Director or member of senior management was present for 
any discussions that related directly to their own remuneration. 

Attendance at Remuneration Committee  
meetings held during the period to 30 April 2020

Directors as at 30 April 2020

Number  
of meetings  
eligible to attend

Number  
of meetings  
attended

Tea Colaianni (Chair)
Sir Nigel Knowles
Chris Sullivan
Vinodka Murria, OBE
Luke Savage
Samantha Tymms

4
4
4
4
4
4

4
31
4
4
4
4

Note
1. Sir Nigel Knowles was unable to attend the meeting held on 29 July 2019 due 

to an unavoidable diary commitment.

None of the Committee members has any personal financial 
interest (other than as shareholders) in the decisions made 
by the Committee, conflicts of interest arising from cross-
directorships or day-to-day involvement in running the business.

During the financial year, PwC advised the Remuneration 
Committee on all aspects of the Remuneration Policy for 
Executive Directors and members of the Executive Board. 
PwC also provided the Company with tax and share scheme 
support work during the year. The Remuneration Committee 
was satisfied that no conflict of interest exists or existed in the 
provision of these services. PwC was appointed by the 
Remuneration Committee, and the Committee is satisfied that 
the advice provided is independent. PwC is a member of the 
Remuneration Consultants Group and the voluntary code of 
conduct of that body is designed to ensure objective and 
independent advice is given to remuneration committees. 
Fees of £81,725 were provided to PwC during the year in 
respect of remuneration advice received. Our adviser (PwC) 
attends meetings of the Committee by invitation. PwC does not 
have any other connection to the Company or its Directors.

The role of the Remuneration Committee 
While giving full consideration to the matters set out in the UK 
Corporate Governance Code 2018 (the ‘Code’) and any other 
relevant laws and regulations in the jurisdictions the Group 
operates in, the Committee’s main responsibilities include:

 − making recommendations to the Board regarding the Group’s 
framework or broad policy for the remuneration of the Chair 
of the Board, the Executive Directors and senior management;

 − determining the entire individual remuneration packages for 

the same, including:

•  approving any severance compensation arrangements in 
accordance with the Remuneration Policy, which are fair, 
do not reward failure and fully recognise the individual’s 
duty to mitigate any loss; and

•  considering how the pay and work conditions of the Group’s 

wider workforce should be taken into account when 
determining remuneration;

 − consistent with the approach applicable to the wider 

workforce, determining and administering the Group’s share 
plans and equity incentive plans in respect of the Chair of the 
Board, the Executive Directors and senior management; and 
approving awards and performance conditions, including 
satisfaction of performance conditions and the exercise of any 
discretion by the Committee;

 − regularly reviewing the ongoing appropriateness and relevance 

of the Remuneration Policy; and

 − reviewing remuneration and related policies applicable to the 

Group’s wider workforce.

Full details about the structure and role of the Committee are 
contained in its Terms of Reference, available on the Group’s 
website at dwfgroup.com/en/investors.

DWF Group plcAnnual report and financial statements 202077

Areas of focus for FY2020/21
During FY2020/21, the Committee has already, 
or expects to:

 − following his standing down as Group Chief Executive 

Officer, determine the remuneration payable to 
Andrew Leaitherland;

 − determine Sir Nigel Knowles’ remuneration on his 

appointment as Group CEO;

 − determine the fees payable to Jonathan Bloomer as 

Chair and Chris Sullivan as Deputy Chair of the Board; 

 − determine the individual remuneration package for 

the COO; 

 − confirm that no fees are payable to Partner Directors;

 − continue to review regularly the ongoing appropriateness 

and relevance of the Remuneration Policy;

 − look to improve pay fairness and transparency by 

considering wider workforce policies, to ensure alignment 
with Executive Director and senior management 
remuneration arrangements;

 − develop further the communication with prospective 

members of the wider workforce on the benefits of the 
equity element of the remuneration package offered by 
the Group;

 − formulate principles for adjusting incentives for corporate 

activity such as M&A; and

 − oversee the roll-out of the BAYE scheme internationally, 

where the relevant jurisdictions permit.

Key activities during FY2019/20
The Committee discharged its responsibilities during 
FY2019/20 through:

 − establishing the Executive Director bonus plan and the 

business-wide bonus plan for FY2019/20;

 − examining the Executive Directors’ half-year progress 

against objectives;

 − determining Executive Directors’ bonus outcomes 

for FY2019/20;

 − enhancing post-cessation shareholding requirements for 

Executive Directors;

 − setting annual bonus and long-term incentive plan targets 
and awards for FY2020/21 for Executive Directors, using 
demanding financial measures designed to align with strategic 
objectives and shareholder interests;

 − considering the selection of remuneration advisors to the 

Committee and subsequently appointing PwC;

 − reviewing remuneration arrangements for senior 

management;

 − forming the Group’s approach to good and bad leaver 

determination, pursuant to lock-up deeds relating to pre-IPO 
share allocations for certain partners and other individuals, 
as well as pursuant to the Group’s share plans;

 − establishing policies for the fair and consistent administration 
across the wider workforce of the Group’s share plans and 
equity incentive plans;

 − overseeing wider workforce remuneration arrangements, 
including receiving the Company’s Gender Pay Gap Report 
and reports on the Group’s employee (including partner) 
engagement mechanisms;

 − approving grants to the wider workforce under the Group’s 

share plans and equity incentive plans;

 − receiving reports on engagement with proxy advisors 

and major shareholders from the Chair of the Committee, 
Matthew Doughty (as Partner Director) and the 
Company Secretary;

 − receiving presentations from the Committee’s remuneration 

advisors on developments in corporate governance and 
market trends, to inform the Committee’s regular review of 
the Remuneration Policy, including a report on the potential 
circumstances in which it might exercise its discretion in 
the future; and

 − considering the potential impact of COVID-19 on remuneration 
arrangements and decisions to be made by the Committee.

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Directors’ Remuneration report continued

Remuneration – At a glance
This section of the Directors’ Remuneration Report provides an overview of:

 − the business context and how our incentive performance measures align to our strategy;

 − remuneration outcomes for FY2019/20; and

 − Remuneration Policy operation in FY2019/20 and intended implementation in FY2020/21.

Business context and how our incentive performance measures align to our strategy

Business context
Trading through the majority of FY20 was strong and the Group made significant investments to support its growth objectives. 
The sudden and far reaching impact of COVID-19 had a material effect on the final quarter with a resulting impact on profitability. 
Despite this, we delivered a solid performance with overall revenue growth of 10.9% and organic growth of 2.0%. While we achieved 
record Group revenue, with an organic growth rate that compares to other global law firms in FY20, it was lower than expected.

The Committee is mindful that like all businesses in our sector and beyond, we face the considerable challenge of navigating an 
unpredictable global economy that will continue to be affected by COVID-19 for the foreseeable future. COVID-19 had a significant 
impact on our business, but we have done, and will continue to do, a number of things to ensure DWF has the strength and 
resilience to perform not only through this financial year, but for the long term. Despite the challenges FY2020/21 will undoubtedly 
bring, we look forward with cautious optimism to the year ahead and on capitalising on any opportunities that will emerge through 
our committed and talented workforce and through our differentiated range of services. 

How our incentive performance measures align to our strategy
The implementation of our strategy (as outlined on pages 18 to 27) for FY2019/20 was measured against certain KPIs (set out in the 
table below). 

The Committee continually considers the performance measures we use for our incentives, to ensure they support the delivery 
of our strategy. 

Our strategic priorities

Understanding our clients
To provide the best possible service for our clients, 
we need to understand their needs. Knowing our 
clients means we can support them in the right way, 
either through top-quality legal and strategic advice 
through our Complex Services, Managed Services 
or any of our Connected Services.

Engaging our people
Our people engagement is built on shared 
values, clear set goals, behaviour and incentive 
structures, and we support our colleagues through a 
culture of innovation and inclusion. This enables us to 
recruit, retain and develop high-performing and 
high-quality talent which is vital in providing excellent 
service, and achieving results and lasting value.

Doing things differently
Innovation allows us to make a differentiated 
and competitive offering, and our Connected 
Services are key to this. Providing a greater service 
and product suite through internal research, 
development and through acquisition enables us to 
become our clients’ chosen partner for outsourced 
legal and Connected Services.

Revenue  
growth 

Underlying 
organic 
revenue 
growth

Gross profit 
margin

Cost to  
income ratio

Underlying 
adjusted 
EBITDA

Underlying 
adjusted 
PBT

Adjusted  
EPS

Net Partner 
Joiners

Revenue 
per partner

Our key performance indicators

Free cash 
flow

Net  
debt

Employee 
Engagement 
Score

Gross 
lock-up 
days, 
debtors 
days and 
WIP days

Annual bonus

PBT
Ensures focus on profitable growth.

Is a key measure of organic growth and is linked to shareholder value.

Strategic and personal (including improved lock-up)
Ensures focus on reducing the time it takes to invoice and collect revenue.

Personal objectives are designed to ensure the Executive Directors focus 
on operational efficiencies, manage risk effectively, remain client-focused, 
and are required to drive employee engagement.

Long term incentives

EPS
Links reward to ‘in-year’ underlying equity returns to shareholders.

ROCE
Promotes disciplined capital allocation by linking reward to investment return.

Supports the strategy of growth, both organic and through acquisitions.

Ensures focus on the efficiency by which earnings are generated. 

Cash conversion
Supports focus on cash collection.

DWF Group plcAnnual report and financial statements 202079

Remuneration outcomes for FY2019/20 – At a glance

Directors’ Remuneration for the year ending 30 April 2020 
Certain details set out on pages 79 to 91 of this Directors’ Remuneration report have been audited by the Auditor.

Single total figure of remuneration (audited) 
The table below sets out the single total figure of remuneration paid by the Company following its admission to listing on 15 March 
2019 (‘Admission’) to each Executive Director. For FY2018/19, the table reflects the period from Admission to the end of the financial 
year on 30 April 2019. For FY2019/20, the table reflects the full financial year to 30 April 2020. Figures provided have been calculated 
in accordance with the UK disclosure requirements: the Large and Medium-Sized Companies and Groups (Accounts and Reports) 
(Amendment) Regulations 2013 (Schedule 8 to the Regulations).

It is the Committee’s view that it is important, when considering the remuneration paid in the year under the single figure, to 
take a holistic view of the Executive Directors’ total remuneration linked to the performance of the Company. In the Committee’s 
opinion, the impact on the total remuneration of the Executive Director is more important than the single figure in any one year. 
This approach encourages Executive Directors to take a long-term view of the sustainable performance of the Company. The ability 
for the Executive Directors to gain and lose, in alignment with shareholders, dependent on the share price performance of the 
Company at a level which is material to their total remuneration, is a key facet of the Remuneration Policy.

Salary/fees £

Taxable  
benefits3 £ 

Bonus4 £

LTIP5 £

Pension £

Other £

Total £

Total fixed £

Total 
variable £

FY

19/202

18/191

19/20

18/19

19/20

18/19

19/20

18/19

19/20

18/19

19/20

18/19

19/20

18/19

19/20

18/19

19/20

18/19

Executive Directors

Andrew 
Leaitherland  
(CEO)7

Chris Stefani 
(CFO)

530,000 64,551

6,677

1,880

320,000 38,974

5,368

1,104

Non-Executive Directors

Sir Nigel 
Knowles

200,000 24,359

Luke Savage

72,500

8,830

Tea Colaianni

72,500

8,830

Vinodka Murria 65,000

8,830

Chris Sullivan

75,000

9,135

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

0

0

NA

NA

NA

NA

NA

0

0 

NA

NA

NA

NA

NA

0

0

NA

NA

NA

NA

NA

NA

37,1006 4,518

NA

22,4006 2,728

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

0

0

NA

NA

NA

NA

NA

0

0

NA

NA

NA

NA

NA

573,777 70,949 573,777 70,949

347,768 42,806 347,768 42,806

200,000 24,359 200,000 24,359

72,500

8,830

72,500

8,830

72,500

8,830

72,500

8,830

65,000

8,830

65,000

8,830

75,000

9,135

75,000

9,135

0

0

NA

NA

NA

NA

NA

0

0

NA

NA

NA

NA

NA

Samantha 
Tymms

Matthew 
Doughty 7

72,500

8,830

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

72,500

8,830

72,500

8,830

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Notes
1. For FY2018/19, the table reflects the period from Admission on 15 March 2019 to the end of the financial year on 30 April 2019.
2. For FY2019/20, the additional fees for Committee Chairs or the position of Senior Independent Director are included in the Salary/fees column. In FY2018/19 these 
fees were reported in the Other column on page 76 of the Annual Report and Financial Statements 2019 but they are now included in the FY2018/19 column for 
ease of comparison. You can find further details on page 83.

3. Taxable benefits for the CEO and CFO comprise private medical insurance for the Executive and their spouse or civil partner as well as any dependent children, 

private health insurance, and life assurance up to four times salary (up to £1m). 

4. If awarded bonus is paid 50% in cash and 50% in shares. 
5. LTIPs are made through the Executive Incentive Plan (‘EIP’). You can find further details on page 82.
6. The pension paid to the CEO was as a cash allowance as he had lifetime allowance protection. Payments were in line with the employee pension scheme and 

are calculated as a percentage of basic salary. The cash allowance was equivalent to 7% of the CEO’s salary. The pension paid to the CFO was partly paid directly 
into the company provided pension scheme (£5,000) with an additional amount paid as a cash allowance. Together these payments were equivalent to 7% of the 
CFO’s salary.

7. Matthew Doughty and Andrew Leaitherland acted as Partner Directors during the year. You can find further details on page 65 of the Nomination Committee Report. 
The position of Partner Director is designated by the Board as a Non-independent, Non-Executive Director position. A Partner Director represents the partners of 
DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on the Board. Partner Directors do not receive any fees for the position on the 
Board because remuneration is as a member of DWF Law LLP or DWF LLP (determined by his or her ‘home office’, and in some circumstances also by way of 
a limited salary as an employee of DWF Connected Services Holdings Limited.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information80

Directors’ Remuneration report continued

Bonus for the financial year ended 30 April 2020 (audited)

Performance condition

Adjusted PBT
Gross lock-up
Strategic and operational objectives  
(see pages 89 and 90 for detailed breakdown)
Total

Achievement
percentage of 
performance 
maximum

Achievement
percentage of
maximum bonus
opportunity1

Bonus earned 
as a percentage 
of salary2

Bonus outcome

0%
0%

NA
0%

0%
0%

NA
0%

0%
0%

0%
0%

£0
£0

£0
£0

Weighting

70%
10%

20%
100%

Notes
1. Maximum bonus opportunity for the CEO was 150% of salary and for the CFO was 100% of salary.
2. The Committee considered the financial performance of the Company when determining the bonus outcomes for the Executive Directors. Having noted that the 
adjusted PBT and lock-up performance conditions were not achieved for FY2019/20, and following a review of business performance and the current economic 
situation in relation to COVID-19, the Committee exercised its discretion not to pay any bonus for the partial completion of the strategic and operational objectives.

Adjusted PBT (70%)

Gross lock-up (10%)

£50m

£45m

£40m

£35m

£30m

£25m

£20m

£15m

£10m

£5m

£0m

Maximum
£43.1m (100%)
Target
£41.1m (50%)
Threshold
£37.7m (20%)

Actual
£15.2m (0%)

215

210

s
y
a
D

205

200

195

Actual
206 days (0%)

Threshold
203 days (20%)

Target
200 days (50%)

Maximum
199 days (100%)

Long-term incentive awards made in the financial year ending 30 April 2020 (audited)
The first LTIP awards, which are conditional share awards made through the EIP, were granted on 27 August 2019 and will vest on 
27 August 2022. 

Executive Director

Andrew Leaitherland (CEO)3
Chris Stefani (CFO)

Award date

% of salary1  Shares granted

Face value2

27 August 2019
27 August 2019

175%
125%

779,411
336,134

£927,500
£400,000

Notes
1. Maximum LTIP opportunity for the Executive Directors was 200% of salary. 
2. Based on the share price of the Company of £1.19 as at 27 August 2019.
3. Awards made to Andrew under the Long-Term Incentive Plan granted in 2019 lapsed on his departure. 

These LTIP awards have a three-year performance period and then following vesting are subject to a two-year holding period. 
During this holding period, dividends are payable on the vested shares.

The following table sets out the performance conditions and targets for FY2019/20 EIP grant: 

Performance condition and percentage of award opportunity

Cumulative Three-Year EPS (40% weighting)
Average Annual ROCE (40% weighting)
Average Cash Conversion (20% weighting)

*Straight-line vesting applies between these points.

No other awards were made to Executive Directors during the year.

Threshold
(20% vesting)

38.1 pence
29.5%
78%

Target
(50% vesting)

42.2 pence
32.8%
87%

Maximum 
(100% vesting)

46.4 pence
36.1%
96%

DWF Group plcAnnual report and financial statements 202081

Achievement of shareholding guidelines as at 30 April 2020
The following chart illustrates the achievement of the shareholding guidelines by the Executive Directors as at 30 April 2020, 
against the minimum shareholding requirement under the Remuneration Policy (see page 83 for a detailed breakdown). The chart 
is designed to illustrate the value of their shareholding as a percentage of base salary. Their shareholding for these purposes does 
not include unvested LTIP awards. For full information on all Directors’ interests in shares see table on page 90.

Value of shares owned as a percentage of base salary

Shareholding guidelines

Chris
Stefani

Andrew 
Leaitherland

0

200

400

600
Percentage of Base Salary

800

1,000

1,200

Achievement of Shareholding  
Guidelines beginning of FY2019/20

Achievement of Shareholding  
Guidelines end of FY2019/20

Executive Director

Andrew Leaitherland (CEO)
Chris Stefani (CFO)

Base salary

£530,000
£320,000

Number

Value1 

 Number

Value2 

7,067,628
1,114,0093

£8,537,694
£1,345,723

7,067,628
1,125,051

£5,724,779
£911,267

Change4

-32.9%
-32.3%

Notes
1. Based on share price of the Company as at 1 May 2019 of £1.21.
2. Based on share price of the Company as at 30 April 2020 of £0.81.
3. The one-off award made to Chris Stefani at the time of the IPO as described on page 77 of the Annual Report and Financial Statements 2019 is included here. 

The one-off IPO award was granted to him to create an equity interest at IPO equivalent to what he would have received at IPO if he had been capable of being 
a member of DWF LLP under the regulations applicable to DWF LLP.

4. The percentage change is related to the share price and not a reduction in shares held.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information82

Directors’ Remuneration report continued

Remuneration Policy – At a glance
Key features of the Remuneration Policy, operation in FY2019/20 and intended implementation in FY2020/21
Full details of the Remuneration Policy are set out in the 2019 Directors’ Remuneration Report on pages 81 to 93, which you can find 
at dwfgroup.com/en/investors/reports-and-presentations.

The below outlines the key features of our Remuneration Policy as voted on by shareholders at the 2019 AGM. The Policy is intended 
to remain in place in its current format for at least three years, with its operation in FY2019/20 and intended implementation for 
FY2020/21 summarised below. 

Element

Operation in FY2019/20

Intended operation in FY2020/21

Base salary

 − CEO £530,000
 − CFO £320,000

 − CEO £530,000
 − CFO £320,000

y
a
p
d
e
x
i
F

y
a
p
e
l
b
a
i
r
a
V

Executive Directors received a rise of 0%.

Average employee (includes partners) rise 3.5%.

Benefits 
Pension

In line with policy
In line with policy:

Annual Bonus 

 − CEO 7% of salary
 − CFO 7% of salary
In line with policy

Maximum opportunity:

 − CEO: 150% of salary
 − CFO: 100% of salary

The Company has deferred its annual pay review to 
December 2020 with any pay rises to have effect 
from 1 January 2021.
No change 
No change

In line with policy

Maximum opportunity:

 − CEO: 150% of salary
 − CFO: 100% of salary

Performance conditions and weightings:

Performance conditions and weightings:

 − 70% adjusted PBT
 − 30% strategic and operational objectives 
 − Weightings and targets of performance conditions 

are reviewed annually, as well as personal objectives.

The actual performance targets set will not be 
disclosed at the start of the financial year, as they 
are considered to be commercially sensitive. 
These will be reported and disclosed retrospectively 
at the end of the year in order for shareholders to 
assess the basis for any bonus outcomes.
No change

The Committee considered the impact on the global 
economy of COVID-19, and having taken advice from 
PwC, its remuneration advisors, the Committee 
resolved to avail itself of the Investment 
Association’s recommendation to grant awards in 
the 42-day window after it announces its final results 
on 8 September 2020, but defer target-setting for six 
months from the grant date.

 − 70% adjusted PBT
 − 30% strategic and operational objectives 

See page 80 for details of the performance targets, 
their level of achievement and the corresponding 
bonus earned by the Executive Directors.

LTIPs (made 
through the 
EIP)

Maximum opportunity:

 − CEO: 175% of salary
 − CFO: 125% of salary

Measures and weightings:

Cumulative three-year EPS (40% weighting): EPS 
was considered to be an appropriate performance 
condition to use for the LTIP given the investment 
case made at IPO on earnings growth, and is simple 
and well understood by investors.

Average annual ROCE (40% weighting): ROCE 
was considered to be an appropriate performance 
condition to use to support the strategy of growth, 
both organic and through acquisitions, and to focus 
on the efficiency by which earnings are generated.

Average cash conversion (20% weighting): Cash 
conversion was considered to be an appropriate 
performance condition as improving cash conversion 
was a key focus of the strategy set out in 
the prospectus.

See table at page 80 for details of the performance 
conditions and targets. 

DWF Group plcAnnual report and financial statements 2020 
 
83

Element

Operation in FY2019/20

Intended operation in FY2020/21

Shareholding 
requirements

In line with policy

y
a
p
e
l
b
a
i
r
a
V

Chair and 
Non-
Executive 
Director fees2

 − Chairman: £200,000 pa
 − NED base: £65,000 pa
 − Senior Independent Director (additional): £10,000 

pa

 − Committee Chair (additional): £7,500 pa
 − Partner Director1: £0pa

Strengthened to require Executive Directors to hold 
100% of their pre-cessation shareholding 
requirement (or actual shareholding, if lower) for two 
years following their cessation of employment.
 − Chairman: £170,000 pa
 − NED base: £65,000 pa
 − Deputy Chairman (additional): £20,000 pa
 − Senior Independent Director (additional): £10,000 pa
 − Committee Chair (additional): £7,500 pa
 − Partner Director1: £0 pa

The Company has deferred its annual fee review to 
December 2020 with any fee rises to have effect 
from 1 January 2021.

Notes
1. The position of Partner Director is designated by the Board as a Non-Independent, Non-Executive Director position. A Partner Director represents the partners 

of DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on the Board. Partner Directors do not receive any fees for the position on 
the Board because remuneration is as a member of DWF Law LLP or DWF LLP (determined by his or her ‘home office’, and in some circumstances also by way 
of a limited salary as an employee of DWF Connected Services Holdings Limited. 

2. In accordance with the Articles of Association of the Company fees paid to Directors shall not exceed in aggregate £2,000,000 per annum.

Illustrations of application of the Remuneration Policy 
The graphs below demonstrate Executive Director pay opportunities under the Remuneration Policy approved by shareholders at 
the 2019 AGM, and compare them to the single figure for FY2019/20 year on page 79. The single figure includes any actual bonus 
payments made during the period. As the first LTIP award was granted in the year, with a three-year performance period, there was 
no LTIP vesting during the year, and therefore there is no LTIP element contained in the single figure provided on page 79. 

s
0
0
0
’
£

3,500

3,000

2,500

2,000

1,500

500

0

Minimum

Target

Maximum Maximum

Actual

+50% share
price growth

s
0
0
0
’
£

1,600

1,400

1,200

1,000

800

600

400

200

0

Minimum

Target

Maximum Maximum

Actual

+50% share
price growth

Andrew Leaitherland

Chris Stefani

Base salary

Pension

Benefits

Bonus

LTIP

Base salary

Pension

Benefits

Bonus

LTIP

 Assumptions for the scenario charts

Element 

Minimum

On-target

Maximum

Maximum (plus 50% share price growth)

Fixed pay

 − Base salary of £530,000 for CEO and £320,000 for CFO.
 − Pension of 7% of salary for CEO and CFO.

Annual bonus1 None
None
LTIPs (made 
through the 
EIP)2

50% of maximum award
50% of maximum award

100% of maximum award 100% of maximum award
100% of maximum award 100% of maximum award

Notes
1. Maximum annual bonus for the CEO is 150% of salary and for the CFO is 100% of salary.
2. Maximum LTIP award for the CEO is 175% of salary and for the CFO is 125% of salary.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
84

Directors’ Remuneration report continued

Wider workforce remuneration
This section of the Directors’ Remuneration Report provides an overview of remuneration principles and wider workforce 
remuneration across the Group including:

 − CEO-to-worker pay ratio; and
 − UK gender and ethnicity pay-gap reporting.

Remuneration principles and wider workforce remuneration across the Group

Annually, the Committee receives a report on the remuneration principles and wider workforce remuneration across the Group 
to enable it to take into account wider workforce pay and practices, and the alignment of incentives and reward with culture, 
when setting Executive Director remuneration.

Key areas of the report considered by the Committee include:

 − Group remuneration principles;
 − grading structure;
 − basic pay;
 − bonus;
 − share plans;
 − pension;
 − benefits; and
 − termination policies.

Group remuneration principles
The table below sets out the Group’s remuneration principles:

Principle 

Detail

Competitive 
and fair

 − Salaries set around market median

 − Benefits reflect best practice and workforce needs

Rewarding (the 
right) high 
performance

Simple to 
understand

Supports DWF 
values and culture

 − Flexibility in share plans to attract and retain key talent
 − We are a high-performing business and when we conduct our end of year reviews, we recognise high performers

 − We operate an annual performance-review process to ensure we have good performance discussions

 − We can recognise those who make outstanding contributions through EIP Exceptional Contributor share awards 
 − We try to avoid unnecessary complexity

 − We provide accessible and relevant information 
 − Incentives, performance-management and recognition approaches support DWF values and culture

 − Benefits support our inclusive culture

Grading structure
DWF has a centralised approach to grading, with all colleagues (Executive Directors, partners and employees) graded from Career 
Level 1 to 8. Following acquisitions during the year, a small number of employees and partners are not part of the formal grading 
structure. We intend to assimilate them.

Overview of findings 
The Group’s workforce has a unique structure, comprising both employees and members of partnerships. The partners, who 
represent the principal generators of income for the Group, remain subject to partnership remuneration and benefit arrangements.

Salary
Average salary increases for employees and partners across the Group are being applied on an equitable and objective basis. It is 
our policy to increase the salaries of the Executive Directors generally by the same percentage increase as employees and partners 
whose roles have not changed during the year.

DWF Group plcAnnual report and financial statements 202085

Bonus
The majority of our employees and partners can share in the success of the Company through incentive compensation. In line with 
market practice, the level of incentive compensation and whether it is paid solely in cash or in a mixture of cash and deferred shares, 
depends on the level of seniority of employee and partners. The incentive approach applied to the Executive Directors aligns with the 
wider Group policy on incentives, which is to have a higher percentage of at-risk performance pay with seniority of the role, and to 
increase the amount of incentive deferred, provided in equity or measured over the longer term for roles with greater seniority. 

Below Board level, for the year ended 30 April 2020 there were two annual bonus plans in place: a Group-wide bonus structure and 
a partner bonus:

 − Group-wide bonus: Non-partners below Board level were eligible to participate in a Group-wide bonus plan which followed 

a similar structure to the Executive Director bonus plan. Performance measures were broadly aligned with those set for Executive 
Directors, adjusted appropriately for the individual/team.

 − Partner bonus: Partners were eligible to participate in a discretionary bonus plan which was equivalent of up to 5% of annual PBT, 

provided in the form of a discretionary bonus plan. Performance measures were broadly aligned with those set for Executive Directors.

No bonuses were paid to employees or partners under these bonus plans for the year ended 30 April 2020.

For FY2020/21, we have implemented a single bonus plan for everyone below Board level including partners which is structured on 
a percentage of salary (employees)/total remuneration (partners).

Share plans
Equity participation is offered to all UK employees and partners of the Group through the BAYE scheme, and to senior management 
and Executive Directors through the LTIP and Deferred Bonus Plans, each of which involves the award of shares. It is the Group’s 
policy to allow employees and partners to share in success by means of equity participation. The Company intends to start to extend 
BAYE participation internationally during FY2020/21, where the jurisdictions permit. Executive Directors are required to adhere to 
minimum shareholding guidelines.

The IPO gave DWF the opportunity to offer shares to the wider employee group, thus further aligning an element of remuneration 
with Company performance, Executive Director remuneration, and the shareholder experience.

On the Company’s Admission to listing, all employees who had been rated ‘fully achieving’ at 31 October 2018 and who were 
employed for 12 months at the date of Admission and not serving notice (known as qualifying colleagues), were awarded IPO awards 
under DWF’s BAYE scheme. Each IPO allocation was valued (at Admission) at up to 18% of salary. Qualifying colleagues were also 
awarded a cash bonus on Admission, with a value of up to 2% of salary. The IPO allocations were made as allocations of free shares 
that vest in two equal tranches on the preliminary announcements of the Group’s financial results for the financial years ending 30 April 
2020 and 30 April 2021, subject to the participant remaining in employment (unless the participant is deemed a ‘good leaver’).

The BAYE continues to operate on an annual basis. All qualifying colleagues are invited to participate in the BAYE scheme by 
acquiring ordinary shares out of deductions from salary, and awarded matching shares in respect of ordinary shares acquired. 
Each year, all qualifying colleagues will be invited to sign up to buy shares over a 12-month investment period. Matching shares are 
received on a one-for-two basis, so for every two shares purchased over the 12-month investment period, participants receive one 
matching share three years from the start of the relevant 12-month investment period subject to certain conditions.

The EIP is in operation for partners and senior employees and offers a number of awards such as promotion awards, lateral hire 
awards and exceptional contributor awards. These plans are based on a 5-year vesting schedule and are designed to enable the 
business to attract and retain the right talent for the future sustainability of the Group.

The Group has a Deferred Bonus Plan although there have been no awards made through that plan to date.

Pensions
All UK employees are eligible for enrolment in a Company defined-contribution pension arrangement. The current employee 
contribution is 3-5% of salary and employer contribution is 5-7% of salary. The contribution for Executive Directors is 7% of salary, 
in line with the pension contributions applicable to the wider UK workforce. Outside of the UK, pension arrangements for 
employees are in line with local legal requirements.

Benefits
UK employees and partners are offered a range of benefits including life assurance and health insurance, and flexible benefits 
by way of salary sacrifice. Elsewhere in the Group, benefits are in line with local market practice. 

Termination
An employee or partner must be in employment and not serving notice to be eligible for any bonus payment. The treatment 
of leavers is governed by the respective share plan rules, agreed leaver status delegated authorities and operating guidelines.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information86

Directors’ Remuneration report continued

The following table shows the cascade of incentives throughout the Group:

Career Level

Executive Directors

CL1  
(excluding Executive 
Directors)
CL2

CL3

CL4
CL5
CL6
CL7
CL8

Average annual 
increase 
in base salary

Maximum bonus 
opportunity

Participation in LTIP 
(made through the EIP)

Participation in other 
plans under the EIP

Participation in all 
employee equity plans 
(BAYE) – UK only

0%

3%

2.92%

2.66%

3.01%
4.91%
2.38%
3.13%
2.22%

CEO: 150% 
of salary
CFO: 100% 
of salary
15%

10%

7.5%

5%

3%

CEO: 175% 
of salary
CFO: 125% 
of salary
Executive Board 
Members

Executive Board 
Members 
NA

NA

NA

NA

Yes

Qualifying 
Colleagues
Qualifying 
Colleagues
NA

Qualifying 
Colleagues

Yes

Yes

Yes

Yes

Yes

Yes

In summary, the Committee is satisfied that the approach to remuneration across the Company is consistent with the Group’s 
principles of remuneration. In the Committee’s opinion, the approach to Executive Director remuneration aligns with the wider 
Group remuneration principles, and there are no anomalies specific to the Executive Directors. 

Communication and engagement with employees and partners 

The Board is committed to ensuring there is an open dialogue with our employees and partners over various decisions. This year, 
Chris Sullivan has been the designated Non-Executive Director with oversight of employee engagement. Chris, along with other Board 
members, has attended various formal and informal people-related events, and meets the business directly through briefings at key 
points during the year. At these briefings, employees and partners can ask questions about the Group and our People Strategy. 
The Partner Director is a representative of the partners, a constituent part of our workforce, responsible for reflecting the views of 
partners to the Board and for consulting partners on important matters, which he has done through both formal and informal channels 
during the year. The business is kept informed of the Group activities and performance through communications and the circulation of 
corporate announcements. This is supplemented by updates on Rubix, our intranet, to which all Non-Executive Directors have access. 

There are two main committees for employee and partner engagement:

 − The Engaging People Executive (‘EPE’), created to ensure employee engagement. It is chaired by a member of the Executive 

Board of DWF Law LLP or DWF LLP, and made up of partners and senior employees across the business.

 − The Employee Forum, chaired by the Head of HR Shared Services, and made up of employees at different career levels to those on 
the EPE, to provide alternative opportunities to obtain the employee voice and showcase employee initiatives and communications.

Additionally, we have created sub-committees chaired by members of the Executive Board of DWF Law LLP or DWF LLP, whose 
membership comprises employees and partners looking at specific areas such as CSR and our Diversity & Inclusion agenda (further 
details are set out on page 56). 

This section of the Remuneration Committee report is presented to these committees for employee and partner engagement. 
Members are given an opportunity to ask the Chair of the Remuneration Committee questions on it.

The business engages with every career level to recognise key contributors through our Achievers platform, which also supports our 
employee and partner engagement Pulse Survey, which occurs every six months. This process includes prompts for line managers 
to improve points raised in the surveys. 

To ensure all employees and partners are well informed about company matters, a weekly newsletter is sent to all employees and 
partners, as well as Group news and updates shared on Rubix, our intranet. 

CEO to worker pay ratio

CEO-to-worker pay ratio as at 30 April 2020
DWF is committed to fairness and equality across the Group, and takes the CEO pay ratio, alongside a number of other factors, 
into consideration when reviewing pay levels across the Group. 

DWF Group plcAnnual report and financial statements 202087

To calculate the CEO pay ratio, DWF used prescribed methodology A to calculate the pay and benefits of all UK employees (including 
partners) on a full-time equivalent (‘FTE’) basis for the financial year, to identify the quartiles. The pay and benefits for all UK employees 
and partners for the relevant financial year is calculated and ranked from lowest to highest, to identify the employees and partners at 
P25, P50 and P75. We chose methodology A as we felt it comprehensively reflects the pay levels of our employees (including partners). 

The salary and total remuneration of UK FTE employees (including partners) at the 25th, 50th and 75th percentile, and the ratios 
between the CEO and these employees (including partners) are shown in the table below.

Year

Methodology

2019 amount
2019 ratio

A
A

P25

£23,000
23:1

Salary

P50

£36,445
15:1

Total remuneration

P75

£59,400
9:1

P25

£24,383
24:1

P50

£39,088
15:1

P75

£64,487
9:1

Explanatory notes
1. As the business is in its second year since IPO, no LTIPs have vested and the figures above therefore use like-for-like calculations.
2. No CEO pay ratio is provided for 2018, as the pay ratio regulations which came into force on 1 January 2019 require annual disclosures to be made from the end 

of 2019 onwards. We have not included a comparison to 2018/19 as the business only listed in the last two months of that financial year, and the business model 
in place prior to the listing was a private-limited-liability partnership, so remuneration is not comparable.

The Company believes the median pay ratio for FY2019/20 is consistent with the pay, reward and progression policies for the 
Company’s UK employees (and partners). We complete a rigorous pay and benchmarking exercise annually on all roles, and adjust 
appropriately based on performance and affordability, to ensure employees (and partners) are remunerated fairly and in line with the 
Company’s pay philosophy.

In assessing our pay ratio versus likely ratios from industry peers, we believe we are towards the lower end of the range but note 
that annual and long-term incentive payments have varied considerably amongst this group. In our case, the CEO single figure 
comprises fixed pay, taxable benefits, and pension benefits, given that no bonus was paid and no long-term incentive vested in 
respect of performance in FY2019/20. We also recognise that ratios will be influenced by levels of employee (and partner) pay, 
which may vary from other sectors.

Over time, we expect there may be significant volatility in this ratio, and believe this will be caused by the following:

 − Our CEO pay is made up of a higher proportion of incentive pay than that of our employees (and partners), in line with the 

expectations of our shareholders. This introduces a higher degree of variability in CEO pay each year, which affects the ratio.

 − The value of long-term incentives is disclosed in the year of vesting (after three years), which increases the CEO pay in that year, 

again affecting the ratio for that year.

 − Long-term incentives are provided in shares, and therefore an increase in share price over the three years magnifies the impact 

of a long-term incentive award vesting in a year.

 − We recognise that the ratio is affected by the different structure of the pay of our CEO to that of our employees (and partners), 
as well as the make-up of our workforce. This ratio varies between businesses even in the same sector. What is important from 
our perspective is that this ratio is influenced only by the differences in structure, and not by divergence in fixed pay between the 
CEO and wider workforce. Where the structure of remuneration is similar, as for the Executive Board and the CEO, the ratio is 
likely to be much more stable over time.

Performance against Total Shareholder Return (‘TSR’)
The following chart illustrates the Company’s TSR performance (share price growth plus dividends paid) from the date of Admission 
against the performance of the FTSE All Share Support Services, a broad-based index the Company has been a constituent member 
of since Admission.

Performance against Total Shareholder Return ('TSR')

140
130
120
110
100
90
80
70
60
50
40

Mar Apr May
2019

Jun

Jul

Aug Sep Oct Nov Dec Jan Feb

Mar

Apr

2020

DWF

FTSE All Share Support Services

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information88

Directors’ Remuneration report continued

Historic CEO remuneration 

Element 

Total remuneration
Annual Bonus as a % opportunity
LTIP as a % opportunity

FY2018/191

FY2019/20

£70,949
0%
NA

£530,000
0%
NA

Note
1. For FY2018/19, the table reflects the period from Admission on 15 March 2019 to the end of the financial year on 30 April 2019. We have not included an 

annualised comparison figure for FY2018/19 as the business only listed in the last two months of that financial year, and the business model in place prior to the 
listing was a private-limited-liability partnership, so remuneration is not comparable.

Percentage change in remuneration of the Directors and all employees and partners

£ Salary/fees

£ Taxable benefits2 

£ Bonus4

FY

2019/203

2018/191

change

2019/20

2018/19

change

2019/20

2018/19

change

Executive Directors
Andrew Leaitherland (CEO)
Chris Stefani (CFO)
Non-Executive Director
Sir Nigel Knowles
Luke Savage
Tea Colaianni
Vinodka Murria
Chris Sullivan
Samantha Tymms
Matthew Doughty5
Average employee  
(includes partners)

530,000
320,000

530,000
320,000

0%
0%

6,677
5,368

14,917
8,760

-55%
-39%

200,000 200,000
72,500
72,500
65,000
75,000
72,500
0
48,626

72,500
72,500
65,000
75,000
72,500
0
50,330

0%
0%
0%
0%
0%
0%
0%
3.5%

0
0
0
0
0
0
0
732

0
0
0
0
0
0
0
732

0%
0%
0%
0%
0%
0%
0%
0%

0
0

0
0
0
0
0
0
0
 358

0
0

0
0
0
0
0
0
0
868

0%
0%

0%
0%
0%
0%
0%
0%
0%
-58%

Notes
1. For FY2018/19, for the purposes of calculating the percentage change in remuneration we have annualised the Salary/fees received during the period from 

Admission on 15 March 2019 to the end of the financial year on 30 April 2019.

2. The reduction in taxable benefit costs from FY2018/19 to FY2019/20 is due to changes agreed to partner and executive benefits, specifically permanent health 
insurance which was reduced from 75% to 50% of earnings and Life Insurance from flat £1m to 4 x Salary or a maximum £1m cap. These changes significantly 
reduced the cost of our insurance in the Group and this is shown in the table above.

3. For FY2019/20, the additional fees for Committee Chairs or the position of Senior Independent Director are included in the Salary/Fees column of the table on 

page 79. In FY2018/19, these fees were included in the ‘Other’ column. You can find further details on page 83.

4. In FY2018/19, a bonus was paid at IPO to all employees with eligible service. This was equivalent to 2% of salary. This is the reason for the percentage change in 

the average employee (includes partners) bonus.

5. The position of Partner Director is designated by the Board as a Non-independent, Non-Executive Director position. A Partner Director represents the partners 

of DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on the Board. Partner Directors do not receive any fees for the position on 
the Board because remuneration is as a member of DWF Law LLP or DWF LLP (determined by his or her ‘home office’, and in some circumstances also by way 
of a limited salary as an employee of DWF Connected Services Holdings Limited. 

The Committee uses this information to satisfy itself that there is not an increasing gap between the level of fixed pay for the 
Director and for employees (including partners). Based on the above analysis, the Committee is satisfied that this is the case. 

UK gender and ethnicity pay-gap reporting

We reported on our UK gender pay gap for 2019 in April of this year. 

The Group’s UK gender pay gap

Pay gap1

Mean hourly pay gap
Median hourly pay gap
Mean bonus pay gap
Median bonus pay gap

2017

50%
36%
51%
32%

2018

48%
32%
45%
23%

2019

39%
33%
37%
35%

Note
1. The figures above are combined figures for both employees and self-employed partners. For both hourly pay rates have been used.

The full 2019 Gender Pay Gap Report is available on our website at dwfgroup.com.

While we are working hard to speed up the pace of change in our business, there is a gender pay gap due to the fact that we 
have more men at senior levels in higher-paid roles. We are taking targeted and sustained action where there is currently under-
representation, and we are making positive progress. We know that changing decades of imbalance in our business and sector 
is going to take time, but we are committed to addressing it.

DWF Group plcAnnual report and financial statements 202089

Our latest plan sets out our immediate priorities and you can find more details on this on pages 37 and 38. This sustained focus on 
meaningful actions will result in a more diverse workforce, supported and empowered through our inclusive culture and values.

Ethnicity pay-gap reporting
As part of our wider inclusion approach, we have worked hard over the past year to build a more accurate picture of our Black, Asian 
and Minority Ethnic (‘BAME’) population. However, the current proportion of colleagues who have disclosed their ethnicity remains 
low at 60% and, as yet, does not allow for meaningful comparison as part of our 2019 Pay Gap Report.

As described on pages 62 and 63, we have a number of strategies to ensure we are as transparent as possible. In particular, our 
Board has sent a strong signal about the value of diverse talent and inclusion by setting diversity targets at senior levels, and BAME 
targets in addition to our gender targets, which include a deadline to initiate BAME pay-gap reporting by the end of 2020.

Annual Report on Remuneration
The following table sets out where in the Remuneration Report the information can be found or where it is not relevant a statement 
to that effect:

Information

Single figure of remuneration for each Executive Director
Share interests awarded during FY2019/20
Payment to past Directors 

Statement of Directors’ shareholding and share interests
Percentage change in remuneration of Directors and all employees (including partners)
Pay ratio information in relation to the total remuneration of the Director undertaking the role of the CEO
Statement of the Implementation of the Remuneration Policy in FY2020/21
Consideration of matters relating to Directors’ remuneration
Statement of voting at General Meeting 

Page 

79
80
91

90
88
86 and 87
82 and 83
76 and 77
91

Relative importance of spend on pay
The table below shows the percentage change in total salary costs and shareholder distributions (i.e. dividends) from the financial 
year ended 30 April 2019 to the financial year ended 30 April 2020.

Shareholder distributions paid in the year
Total remuneration cost1

FY2018/19 £m

FY2019/20 £m

nil
126.4

9.8
212.2

change

NA
68%

Notes
1. Total remuneration cost is defined in note 28 of the financial statements. The large increase year on year reflects the change in compensations model that came 

into effect in March 2019. 

Details of 2019 LTIP Grant
Details of the performance conditions and targets of the 2019 LTIP Grant are set out on page 80 in the Remuneration Outcomes 
at a Glance section of this report. 

No Executive Directors’ share incentives vested during the year and therefore the Committee did not consider whether any 
adjustment should be made in respect of share price performance or otherwise.

Details of strategic and operational objectives for FY2019/20 
During the year, the Committee approved performance conditions for Executive Directors in relation to their bonuses for FY19/20 
as follows:

 − 70% Adjusted PBT

 − 30% Strategic and operational objectives (including improved gross lock-up).

For more detail on these performance conditions, see page 80 in Remuneration Outcomes for FY2019/20 – At a Glance. 

The strategic and operational objectives are made up of a lock-up objective and a number of personal weighted objectives for 
specific matters to be achieved during the financial year to safeguard the business and contribute to, or form, the essential financial 
and strategic priorities and outcomes. We outline the key major themes of the objectives and their corresponding performance on 
page 90.

The Committee noted that these had been partially achieved, as described below. The Committee decided that as the Adjusted PBT 
and lock-up performance conditions had not been met, it would not be appropriate to make any payment.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
90

Directors’ Remuneration report continued

Market expansion 
(33% weighting)

People 
(33% weighting)

Business growth 
(33% weighting)

Executive Directors

CEO Andrew 
Leaitherland

Development and monitoring 
of various market performance 
measures such as Net Promoter 
Score progressed.

Revenues from key clients 
have grown. 

CEO attainment
CFO Chris Stefani

NA1
Significant developments 
have been made through 
improved technology and 
management Information.

CFO attainment

Partially achieved

There was a net partner 
headcount increase of 19%.

People-performance initiatives in 
FY2019/20 have brought a marked 
improvement in performance 
planning and assessments, and 
our engagement score is up.
NA1
The Finance function has continued 
to develop its integrated service 
to the business. This has enabled 
improved partner engagement and 
focus on financial fundamentals.

Cost to income ratio has reduced 
by 0.1 ppts from 42.7% to 42.6%.

The focus on improving lock-up 
has been underpinned by the roll 
out of 3e.
Partially achieved

Positive outcomes have been 
achieved with significant M&A 
activities, in particular the 
acquisition of Mindcrest in the 
USA and India, and RCD in Spain.

NA1
Finance cost reduction and budget 
were achieved. 

Managed Services established 
as a separate business unit and 
enhanced with the acquisition 
of Mindcrest. 

Partially achieved

Notes
1. As announced on 29 May 2020, when Andrew Leaitherland stepped down as Group Chief Executive Officer, the Remuneration Committee determined he would 

receive no bonus for the financial year 2020.

Directors’ share interests (audited) 
The Directors’ interests in shares as at 30 April 2020 are provided below.

Executive Directors
Andrew Leaitherland (CEO)
Chris Stefani (CFO)
Non-Executive Directors
Sir Nigel Knowles
Luke Savage
Tea Colaianni
Vinodka Murria
Chris Sullivan
Samantha Tymms
Matthew Doughty

Number of 
shares 
beneficially 
owned3

Value of shares 
beneficially 
owned as a %
salary/fees1

Shareholding 

guidelines Deferred shares 

Shares subject 
to performance 
conditions 

Total interest 
in shares 

7,067,628
1,125,0512

1,080%
370%

250%
200%

2,662,211
32,693
49,180
1,586,306
409,836
0
2,654,421

NA
NA
NA
NA
NA
NA
NA4

NA
NA
NA
NA
NA
NA
NA4

0
0

NA
NA
NA
NA
NA
NA
NA4

779,411
336,134

7,847,039
1,461,185

NA
NA
NA
NA
NA
NA
NA4

2,662,211
32,693
49,180
1,586,306
409,836
0
2,654,421

Notes
1. Calculated using the share price of £0.81 on 30 April 2020.
2. The one-off award made to Chris Stefani at the time of the IPO as described on page 77 of the annual report and financial statements 2019 is included here. 

The one-off IPO award was granted to him to create an equity interest at IPO equivalent to what he would have received at IPO if he had been capable of being 
a member of DWF LLP under the regulations applicable to DWF LLP.

3. On 9 July 2020, Chris Stefani, Sir Nigel Knowles and Matthew Doughty acquired a further 15,000 shares each.
4. Matthew Doughty is a Partner Director. The position of Partner Director is designated by the Board as a Non-independent, Non-Executive Director position. 

A Partner Director represents the partners of DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on the Board. Partner Directors 
do not receive any fees for the position on the Board because remuneration is as a member of DWF Law LLP or DWF LLP (determined by his or her ‘home office’, 
and in some circumstances also by way of a limited salary as an employee of DWF Connected Services Holdings Limited.

Service contracts or letters of appointment
The table on the next page provides details of the service contracts or letters of appointment for the Directors. All service contracts 
and letters of appointment are available for viewing at the Company’s registered office. In line with best practice, all Directors are 
subject to annual re-election at the Company’s AGM. The Chairman and the Independent Non-Executive Directors are appointed 
subject to re-appointment at the AGM for an initial term of three years commencing on the admission of the shares to trading on 
the London Stock Exchange. The initial period of three years is renewable by one additional period of three years and renewable 
thereafter at the discretion of the Company. Partner Director letters of appointment provide that their duties as a Director are subject 
to their professional duties as solicitors authorised by the SRA or equivalent regulatory authority.

DWF Group plcAnnual report and financial statements 2020Date appointed

Expiry date

Executive Directors
Andrew Leaitherland

10 September 2018

Chris Stefani
Non-Executive Directors
Sir Nigel Knowles

10 September 2018

1 November 2018

Chris Sullivan

1 November 2018

Tea Colaianni

1 November 2018

Vinodka Murria, OBE

1 November 2018

Luke Savage

1 November 2018

Samantha Tymms

1 December 2018

Matthew Doughty

1 December 2018

Rolling service-contract with no fixed expiry date. For his role 
as Partner Director during part of the year, there was no 
entitlement to receive a fee for undertaking the role.
Rolling service-contract with no fixed expiry date

Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for an initial term of three years 
with no fixed expiry date
Rolling letter of appointment for role as Partner Director on 
Admission, for an initial term of three years. The Partner 
Director is not entitled to receive a fee for undertaking the role.

91

Notice period 
by Company 
or Director

12 months

12 months

3 months 

1 month 

1 month

1 month

1 month

1 month

1 month

Payments to past Directors/payments for loss of office (audited) 
There were no payments to past Directors or payments for loss of office during the financial year. However, the Company agreed terms 
with Andrew Leaitherland on his cessation of employment on 29 May 2020. 

The full details of those terms are set out in the announcement which is available on the Company’s website (dwfgroup.com/en/investors/
reports-and-presentations) but is summarised below:

1.  Andrew is receiving 12 monthly payments including basic salary, pension entitlements and other contractual benefits, in lieu of the 

12-month contractual notice period in accordance with the provisions of his service agreement. Andrew is required to mitigate his loss 
during the notice period by seeking alternative employment or engagement. 
2.  Andrew will not receive any bonus for the financial year ended 30 April 2020. 
3.  Awards made to Andrew under the Long-Term Incentive Plan granted in 2019 lapsed on his departure. Andrew held no other incentive 

awards and no further incentive awards will be made. 

4.  Following the Company’s IPO in April 2019, Andrew Leaitherland (together with his wife and family trust) held a total of 7,067,628 ordinary 
shares in the Company, which represented Andrew’s pre-IPO ownership interest in the DWF business. These shares are subject to 
a five-year lock-up period (which is considerably longer than a typical post-IPO lock-up period of 12 months). These shares would normally 
have been released in equal tranches on the announcement of the preliminary results for the financial years ended 30 April 2020, 2021, 
2022, 2023 and 2024 under the terms of a lock-up agreement entered into between the Company and Andrew Leaitherland at the time 
of IPO. Pursuant to this lock-up agreement, the first tranche of shares (20%) is released on announcement of the preliminary results for 
the financial year ended 30 April 2020, and the second tranche (20%) is due to be released during Andrew’s 12-month notice period. 
The Board determined that 50% of the remaining tranches be retained by Andrew in recognition of his contribution to the business during 
his tenure in office and these will be released in accordance with the original schedule (in 2022, 2023 and 2024). The Board determined 
that the other 50% be clawed back immediately into the Company’s Employee Benefit Trust in accordance with the terms of the lock-up 
agreement. The release of each tranche of the retained Shares is also subject to malus provisions. 

Shareholder voting at the 2019 AGM

Votes for

% for

Votes against

% against

Total votes 
validly cast

Votes withheld

To approve the Directors’ Remuneration Policy
To approve the Directors’ Remuneration report

106,935,200
106,665,782

98.99
98.74

1,091,112
1,360,530

1.01 108,026,312
1.26 108,026,312

0
0

We appreciate shareholders’ overwhelming support for both our Remuneration Policy and Remuneration report, and are keen to take 
on board any additional feedback raised. Following the publication of our 2019 Directors’ Remuneration report, we have increased the 
post-cessation shareholding required to 100% of an Executive’s minimum shareholding requirement (or the actual shareholding at the 
cessation of employment, if lower) for the two years following cessation of employment, in line with the Investment Association’s 
Principles of Remuneration.

Approved by the Board on 7 September 2020 

Tea Colaianni 
Chair, Remuneration Committee 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information92

Directors’ report

The Directors’ report, together with the Strategic report on pages 1 to 49, form the Management Report for the purposes of the 
Disclosure, Guidance and Transparency Rule 4.1.5R. 

Statutory or regulatory information contained elsewhere in the Annual Report
Information required to be disclosed in the Directors’ report may be found below and in the following sections of the Annual Report: 

Information 

Section 

Directors’ details (including changes made during the year)

Corporate Governance report

Directors’ interests and that of their families

Directors’ Remuneration report

Consolidated financial statements

142 and 143

Strategic report

Strategic report

Strategic report 

Likely future developments in the business

Risk factors and principal risks; going concern and viability 
statements

Governance arrangements; human rights and anti-corruption 
and bribery matters

Financial instruments: information on the Group’s financial 
instruments and risk management objectives and policies, 
including our policy on hedging

Sustainability 

Corporate social responsibility

Financial risk management

Employee engagement 

Strategic report

Strategic report

Consolidated financial statements

Strategic report

Corporate Governance report 

Directors’ Remuneration report

Energy consumption, energy efficiency and Greenhouse  
Gas emissions

Engagement with suppliers, customers and others 

Section 172(1) statement

Strategic report

Directors’ report

Strategic report

Strategic report

Disclosure table pursuant to Listing Rule 9.4.8C
The following table provides references to where the information required by Listing Rule 9.4.8C is disclosed: 

Page

52 to 63

90

8 and 9

45 to 49

36 to 43

36 to 43

36 to 43

142 and 143

38 to 40

62

86

43

95

16, 17 and 41

14

Page

Not applicable 

Not applicable 

Listing Rule

Listing Rule requirement

9.8.4(1)

Interest capitalised by the Group and any related tax relief

9.8.4(2)

Unaudited financial information (LR 9.2.18R)

9.8.4(4)

Long-term incentive schemes 

9.8.4(5)

Directors’ waiver of emoluments 

9.8.4(6)

Directors’ waiver of future emoluments 

9.8.4(7)

Non pre-emptive issues of equity for cash 

9.8.4(8)

Non pre-emptive issues of equity for cash by any unlisted major subsidiary 
undertaking

9.8.4(9)

Parent Company participation in a placing by a listed subsidiary

9.8.4(10) Contract of significance in which a Director is or was materially interested

9.8.4(11) Contract of significance between the Company (or one of its subsidiaries) 

and a controlling shareholder

9.8.4(12) Waiver of dividends by a shareholder

9.8.4(13) Waiver of future dividend by a shareholder

9.8.4(14) Board statement in respect of a relationship with the controlling shareholder

Directors’ Remuneration report, 73 to 91 

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Directors’ report page 93

Directors’ report page 93

Not applicable

DWF Group plcAnnual report and financial statements 202093

Directors’ indemnities and insurance
At the date of this Annual Report, indemnities are in force under 
which the Company has agreed to indemnify the Directors, to 
the extent permitted by law and the Articles of Association, in 
respect of any liability arising out of, or in connection with, the 
execution of their powers, duties and responsibilities, as 
Directors of the Company or any of its subsidiaries. 

The Company also maintains directors’ and officers’ liability 
insurance as provided for in the Articles. The Directors may also 
obtain, at the Company’s expense, external legal or professional 
advice necessary to enable them to carry out their duties.

Dividends
The Board has declared the following dividends:

 − an interim dividend of 1.25 pence per ordinary share, paid on 

20 December 2019

 − an interim dividend of 1.25 pence per ordinary share, paid on 

21 February 2020

 − a final dividend of 0.75 pence per ordinary share, subject to 
shareholder approval at this year’s AGM, which will be paid 
on 5 November 2020 to all shareholders on the register of 
members at the close of business on 25 September 2020.

There are no guarantees that the Company will pay dividends, 
or the level of any such dividends in the future.

Waiver of dividends – Listing Rule 9.8.4
The Estera Trust (Jersey) Limited, which recently merged with 
Ocorian Limited, is trustee of the DWF Group plc Employee 
Benefit Trust and the DWF Group plc Reward Share Trust. 
The Employee Benefit Trust and the Reward Share Trust are used 
in connection with the DWF Group plc Equity Incentive Plan, the 
DWF Group plc Deferred Bonus Plan, the DWF Group plc Buy 
As You Earn Plan, both in the UK and for international locations, 
the DWF LLP Sub Group Equity Incentive Plan, the DWF LLP 
sub Group Deferred Bonus Plan, and the DWF LLP Sub Group 
Buy As You Earn Plan. The Estera Trust has agreed to waive 
dividend on shares in the trust not allocated to plan members. 

A shareholder who is a member of DWF Law LLP and DWF LLP 
has agreed to waive dividends attaching to shares which were 
erroneously transferred to them. 

Substantial shareholdings 
At 20 April 2020, the last practicable date prior to the end of 
FY2019/20, the Company had been notified in accordance with 
Rule 5 of the Disclosure, Guidance and Transparency Rules or 
was otherwise aware, of the following interests in the 
Company’s voting rights:

Holder
Estera Trust (Jersey) Limited as 
trustee of the DWF Group plc 
Employee Benefit Trust
Premier Miton Group
Standard Life Aberdeen
Sand Grove Capital Management

Number of  
ordinary shares
26,765,635

% of issued 
capital
8.25

23,481,692
14,612,788
13,770,793

7.24
4.50
4.24

The percentage of voting rights detailed above was calculated as 
at 20 April 2020, in accordance with Rule 5 of the Disclosure, 
Guidance and Transparency Rules. 

At 27 August 2020, the latest practicable date prior to 
publication of this Annual Report, the Company had been 
notified in accordance with Rule 5 of the Disclosure, Guidance 
and Transparency Rules or was otherwise aware, of the 
following interests in the Company’s voting rights:

Holder
Estera Trust (Jersey) Limited as 
trustee of the DWF Group plc 
Employee Benefit Trust
Premier Miton Investors
Aberdeen Standard Investments
Sand Grove Capital Management

Number of  
ordinary shares
34,287,799

% of issued 
capital
10.56

22,161,660
14,612,788
13,770,793

6.83
4.50
4.24

The percentage of voting rights detailed above was calculated as 
at 27 August 2020, in accordance with Rule 5 of the Disclosure, 
Guidance and Transparency Rules. 

Share capital structure and share rights
Further details of the share capital are shown in note 23 to 
the consolidated financial statements, which forms part of this 
Directors’ report. Rights attributable to the Company’s ordinary 
shares are as set out in the Company’s Articles of Association 
(which are available on our website at dwfgroup.com/en/
investors) and in applicable company law. Holders of the 
Company’s ordinary shares have the right to attend, speak and 
vote (either in person or by proxy) at a general meeting of the 
Company, and the right to benefit in any distribution of the 
Company, which includes, but is not limited to, dividends. 
No shareholder owns shares with special rights as to control. 

The Company operates a number of employee share plans, 
which are detailed both in the Directors’ Remuneration report on 
page 85 and in note 25 to the consolidated financial statements. 
The voting rights of shares held in trust for the share plan 
participants, as beneficial holders, are exercised at the direction 
of the participant. In respect to any voting rights of shares held 
in trust that are not allocated to share plan participants, Estera 
Trust (Jersey) Limited will abstain from voting these shares, 
unless directed otherwise by the Company, and then only in 
accordance with Estera Trust (Jersey) Limited’s discretion.

Authority to allot and purchase own shares
The Company was authorised by shareholders at the AGM held 
in September 2019 to purchase its own ordinary shares in the 
market, up to a maximum of 30,000,000. During the year, no 
ordinary shares were repurchased. 

At the same AGM, the Directors were also granted authority 
(for the purposes of section 551 of the Companies Act 2006) 
to allot relevant securities (i) up to an aggregate nominal amount 
of £1,000,000; and (ii) comprising equity securities (as defined 
in the Companies Act 2006) up to an aggregate nominal amount 
of £2,000,000 (after deducting from such limit any relevant 
securities issued under (i) in connection with a rights issue). 
These amounts will apply until the conclusion of the AGM to 
be held on 21 October 2020. 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information94

Directors’ report continued

The Directors confirm their intention to renew these 
authorities at the forthcoming AGM, ensuring adherence to 
the provisions of the Pre-Emption Group’s (‘PEG’) revised 
Statement of Principles. Further details are set out in the 
Notice of Annual General Meeting, which you can find on 
dwfgroup.com/en/investors. 

The Directors also confirm their intention to continue to adhere 
to the PEG Statement of Principles and only allot shares 
representing more than 5% of the issued share capital of the 
Company (excluding treasury shares) for cash, where that 
allotment is in connection with an acquisition or a specified 
capital investment. Such an acquisition or investment would be 
announced at the same time as the allotment, or having taken 
place in the preceding six months and being referred to in the 
announcement of the issue. 

Change of control – significant agreements 
There are a number of agreements that take effect, alter or 
terminate upon a change of control of the Company, including 
following a takeover bid, such as supplier and service provider 
agreements and property lease arrangements. The legal risk 
arising out of such change of control is closely managed by 
the Company as part of its contractual governance processes. 

The Company has an unsecured £80.0m multicurrency revolving 
loan facility agreement with HSBC UK Bank plc, National 
Westminster Bank plc and Lloyds Bank plc for general corporate 
and working capital purposes. If there is a change of control of 
the Company, any lender, by not less than 30 days’ notice to the 
Company, may cancel its commitment under the facility and 
declare the outstanding utilisation of that lender’s commitment 
(together with accrued interest) immediately due and payable.

The Company has a secondary unsecured £15.0m multicurrency 
revolving loan facility with HSBC UK Bank plc and National 
Westminster Bank plc. The secondary facility operates under 
the same terms as the unsecured multicurrency revolving loan 
facility as referred to above.

Australian subsidiaries of the Company are funded by a revolving 
facility of $3,000,000 (Australian dollars), and associated capital 
facilities, from Westpac Banking Corporation. Under the terms 
of that agreement, where there is, in the lender’s opinion, 
a substantial change (direct or indirect) in management, 
ownership or control, it may constitute an event of default 
under that agreement, requiring amounts outstanding and 
interest to become payable immediately. 

The Company’s subsidiary, Rousaud Costas Duran SLP, has 
unsecured multicurrency revolving loan facilities agreements 
with several local banks for general corporate and working 
capital purposes. The total value of all such facilities is €12.3m. 
If there is a change of control of the Company, any lender 
may cancel its commitment under the facility and declare the 
outstanding utilisation of that lender’s commitment (together 
with accrued interest) immediately due and payable.

In the event of a change of control, the facilities referred 
to above would either require repayment or renegotiation. 
Further details on banking facilities are set out in note 19 
to the consolidated financial statements on page 141.

The Directors are not aware of any agreements between the 
Company and its Directors or employees which would pay 
compensation in the event of a change of control. The rules 
of the Company’s share plans generally provide for accelerated 
vesting or release of the share awards in the event of a change 
of control of the Company. 

Restrictions on transfer 
As part of the Group, DWF Law LLP, is regulated by the 
Solicitors Regulation Authority (‘SRA’), the Company and 
shareholders are subject to statutory ownership restrictions 
pursuant to the Legal Services Act 2007.

It is a cardinal principle of the Company that a ‘Non-authorised 
Person’ shall not hold, nor take steps to acquire, any ‘Restricted 
Interest’ in the Company other than in compliance with the 
Legal Services Act 2007 and the arrangements, rules and 
regulations of any ‘Relevant Licensing Authority’, which includes 
the SRA and, where applicable, other designated regulators 
of the legal professions in England and Wales. 

A Non-authorised Person includes any person who is not 
approved to carry on legal activities by the SRA or another 
Relevant Licensing Authority. 

A Restricted Interest in the Company exists where a person 
(alone or with their associates): 

a) holds at least 10% of the shares in the Company

b) is able to exercise significant influence over the management 
of the Company by virtue of their shareholding in the Company

c) is entitled to exercise, or control the exercise, voting power in 
the Company which, if it consists of voting rights, constitutes 
at least 10% of the voting rights in the Company

d) is able to exercise significant influence over the management 

of the Company by virtue of the person’s entitlement to 
exercise, or control the exercise of, voting rights in 
the Company.

If a member (or prospective member) who is a Non-authorised 
Person proposes to acquire a Restricted Interest in the 
Company, that member (or prospective member) shall not take 
any steps to acquire such Restricted Interest until after it has:

a) notified the Company and the Relevant Licensing Authority 
in advance of its proposal to acquire such Restricted Interest

b) received the necessary approvals from the Relevant Licensing 
Authority, as may be required under the Legal Services Act 
2007 and Regulatory Arrangements.

It is a criminal offence under the Legal Services Act 2007 for 
a Non-authorised Person to fail to comply with these obligations.

If the Company believes the Divestiture Condition may be 
satisfied in relation to a Non-authorised Person (a ‘Defaulting 
Person’), the Company may give notice to the Defaulting Person 
that all of the restrictions referred to below shall apply to all 
of that Non-authorised Person’s shares in the Company 
(the ‘Relevant Shares’):

DWF Group plcAnnual report and financial statements 202095

a) subject to a compulsory disposal provision set out below, 

a transfer of or agreement to transfer the Relevant Shares, or 
in the case of unissued shares, the transfer of (or agreement 
to transfer) the right to be issued with them, is void

b) no voting rights are to be exercisable in respect of the 

Relevant Shares

c) no further shares are to be issued in right of the Relevant 
Shares or in pursuance of any offer made to their holder

d) except in liquidation, no payment is to be made of any sums 
due from the Company on the Relevant Shares whether in 
respect of capital or otherwise 

e) any restriction the SRA or Relevant Licensing Authority may 
impose in respect of the Relevant Shares in accordance with 
the Legal Services Act 2007.

A Divestiture Condition includes where a Non-authorised Person 
holds a Restricted Interest in the Company by virtue of holding 
shares in the Company in any of the following circumstances:

a) as a result of the person taking a step in circumstances that 
constitutes an offence under paragraph 24(1) of Schedule 13 
to the Legal Services Act 2007 (whether or not the person 
is charged with, or convicted of, an offence under 
that paragraph)

b) in breach of conditions imposed under paragraph 17, 28, or 

33 of Schedule 13 to the Legal Services Act 2007 

c) in contravention of an objection by the Relevant Licensing 
Authority under paragraph 31 or 36 of Schedule 13 to the 
Legal Services Act 2007.

For so long as the restrictions set out above apply to a Defaulting 
Person, the Company may (in its absolute discretion) notify the 
Defaulting Person that, within seven days of the date of service 
of the notice, they must dispose of such number of their shares 
representing the Relevant Shares in the Company that will result 
in the Defaulting Person no longer holding a Restricted Interest 
in the Company (the ‘Disposal Shares’).

If the Defaulting Person does not dispose of the Disposal 
Shares, the Company shall arrange to sell the Disposal Shares 
as soon as is reasonably practicable. The Company shall not be 
liable to the Defaulting Person for any alleged deficiency in the 
amount of sale proceeds in respect of, or any other matter 
relating to, the Disposal Shares. The Company may make any 
arrangements it deems necessary or desirable to sell the 
Disposal Shares. The Defaulting Person will receive the net 
proceeds from the sale of the Disposal Shares.

Other than as set out above, where imposed by law or 
regulation, or where the Listing Rules require certain persons 
to obtain clearance before dealing, there are no restrictions 
regarding the transfer of shares in the Company. The Company 
is not aware of any agreement which would result in a restriction 
on the transfer of shares or voting rights.

Annual greenhouse gas emissions (include SECR) 
The release of greenhouse gases (‘GHG’), notably carbon dioxide 
(‘CO2’) generated by burning fossil fuels, has an impact on climate 
change that, either directly or indirectly, represents considerable 
risks both to the business and the planet. The Group will monitor 
and, where practicably possible, reduce its GHG emissions.

The data below has been created using the following scopes:

Scope 1: 
All direct emissions from the activities of an organisation or 
under their control, including fuel combustion on site, such as 
gas boilers, fleet vehicles and air-conditioning leaks.

Scope 2: 
Indirect emissions from electricity purchased and used by the 
organisation. Emissions are created during the production of the 
energy eventually used by the organisation.

Scope 3: 
All other indirect emissions from activities of the organisation, 
occurring from sources that they do not own or control. 
These are usually the greatest share of the carbon footprint, 
covering emissions associated with business travel, 
procurement, waste and water.

FY 2018/19 
(tonnes)

FY 2019/20 
(tonnes)

YoY 
Increase 
(tonnes)

YoY 
Increase  
% 

0

215

1,390

2,169

3,774

0

0

0

229

13.59

6.32%

1,457

67.14

4.83%

2,593

424.06 19.55%

4,279

504.79 13.38%

Biomass

Scope 1

Scope 2

Scope 3

Total

Based on an average 
headcount of:

Tonnes per person  
per year

3,050

3,647

1.24

1.17

Some of the data for March and April 2020 are based on assumptions, as it has 
not been possible to obtain final data from some utility companies due 
to COVID-19.

In order to record and calculate this information, DWF utilises 
a third party system (Accuvio) in which a record of energy, travel 
etc. is recorded on a monthly basis. Invoices are received from 
the utility supplier, preferred travel partner and the expenses 
system from which the data is then recorded. The third party 
system then breaks down this data into the correct scopes for 
reporting purposes. Data records travel and energy usage 
globally with the exception of some international offices which 
are serviced offices. The analysis uses an operational control 
approach which means that where there are serviced 
agreements for utilities, the data is not included in the report. 
Scope 3 has been included on a voluntary basis. 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
96

Directors’ report continued

Political donations
The Group did not make any political donations or incur any 
political expenditure during the year.

It is the Company’s policy not to make what are commonly 
regarded as donations to political parties, and it is not intending 
to change that policy. The Companies Act 2006 includes very 
broad definitions of political donations and expenditure which 
may have the effect of covering a number of normal business 
activities that would not be commonly thought to be donations 
to political parties. These could include support for bodies 
engaged in law reform or Government policy review, 
involvement in seminars and functions that may be attended 
by politicians, and job exchanges between industry 
and Government. 

At the Annual General Meeting to be held on 21 October 2020, 
and to avoid an inadvertent breach of the Companies Act 2006, 
the Company will seek authority for itself and its subsidiaries 
and subsidiary undertakings to make political donations not 
exceeding £100,000 in total. 

Research and development
DWF Ventures is DWF’s research and development arm, serving 
as a vehicle to invest in and nurture new service lines that don’t 
easily fit into the conventional and regulated practice group-
based business model. Ventures was launched in October 2017 
as an arms-length limited company within Connected Services, 
and provides services to internal teams as well as clients, with 
a focus on generating ideas, delivering R&D requirements and 
nurturing early-growth services.

Rules on appointment and replacement of Directors
A Director may be appointed by ordinary resolution of the 
shareholders in a general meeting following nomination by 
the Board or a member (or members) entitled to vote at such 
a meeting. In addition, the Directors may appoint a Director 
to fill a vacancy or as an additional Director, provided that the 
individual retires at the next AGM. A Director may be removed 
by the Company in certain circumstances set out in the 
Company’s Articles of Association or by an ordinary resolution 
of the Company. All Directors will seek re-election at the AGM 
in October 2020 in accordance with the Company’s Articles 
of Association and the recommendations of the Code.

Articles of association
The Company’s Articles of Association may be amended only by 
passing a special resolution of the shareholders of the Company. 
The Articles of Association are available on our website at 
dwfgroup.com/en/investors.

Annual General Meeting
This year’s Annual General Meeting will be held at DWF Group 
plc, 20 Fenchurch Street, London, EC3M 3AG on 21 October 
2020 at 2.00pm. The Notice of Annual General Meeting is 
available on our website dwfgroup.com/en/investors. 

Important events affecting the Group since the end 
of FY2019/20
Please see pages 73 and 74 in respect of the departure of 
Andrew Leaitherland as Chief Executive Officer with effect from 
29 May 2020. Sir Nigel Knowles was appointed as Chief 
Executive Offer on 29 May 2020 and Chris Sullivan was 
appointed as Interim Chair on the same date. On 1 August 2020, 
Jonathan Bloomer was appointed as Chair and on the same 
date, Chris Sullivan was appointed as Deputy Chair alongside his 
role as Senior Independent Director. Please see pages 64 to 66 
of the Corporate Governance report for further information in 
respect of Board changes since the end of FY19/20. 

Please see page 30 in respect of the discontinued operations in 
our International division. 

Please also see Note 31 Events after the reporting period in the 
notes to the consolidated financial statements on page 152. 

Disclosure of information to the Auditor 
Having made the requisite enquiries, so far as each of the 
Directors is aware, there is no relevant audit information (as 
defined by section 418(3) of the Companies Act 2006) of which 
the Company’s Auditor is unaware, and the Directors have taken 
all the steps they ought to have taken as Directors to make 
themselves aware of any relevant audit information, and to 
ensure the Company’s Auditor is aware of that information.

Going concern 
Having assessed the financial forecasts of the business, the 
principal risks and other matters discussed in connection with 
the viability statement on pages 48 and 49, the Directors 
consider it appropriate to adopt the going concern basis of 
accounting in preparing the financial statements, as the Company 
will generate sufficient cash to meet its ongoing obligations for at 
least 12 months from the date of signing the financial statements.

The Directors’ report was approved by the Board and has been 
signed on its behalf by the Group General Counsel and 
Company Secretary.

By order of the Board

Mollie Stoker
Group General Counsel and Company Secretary
7 September 2020 

DWF Group plcAnnual report and financial statements 202097

Directors’ responsibility statement

The Directors are responsible for preparing the Annual Report 
and the financial statements in accordance with applicable law 
and regulations.

Company law requires the Directors to prepare financial 
statements for each financial year. Under that law the Directors 
are required to prepare the Group financial statements in 
accordance with International Financial Reporting Standards 
(‘IFRSs’) as adopted by the European Union and Article 4 of 
the IAS Regulation and have elected to prepare the Parent 
Company financial statements in accordance with United 
Kingdom Generally Accepted Accounting Practice (United 
Kingdom Accounting Standards and applicable law), including 
FRS 101 ‘Reduced Disclosure Framework’. Under company law 
the Directors must not approve the accounts unless they are 
satisfied that they give a true and fair view of the state of affairs 
of the Company and of the profit or loss of the Company for 
that period. 

In preparing the Parent Company financial statements, the 
Directors are required to:

 − select suitable accounting policies and then apply 

them consistently;

 − make judgements and accounting estimates that are 

reasonable and prudent;

 − state whether applicable UK Accounting Standards have been 
followed, subject to any material departures disclosed and 
explained in the financial statements; and

 − prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the company will 
continue in business.

In preparing the Group financial statements, International 
Accounting Standard 1 requires that directors:

 − properly select and apply accounting policies;

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Company’s 
transactions and disclose with reasonable accuracy at any time 
the financial position of the Company and enable them to ensure 
that the financial statements comply with the Companies Act 
2006. They are also responsible for safeguarding the assets of the 
Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and 
integrity of the corporate and financial information included 
on the Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

Responsibility statement 
We confirm that to the best of our knowledge:

 − the financial statements, prepared in accordance with the 
relevant financial reporting framework, give a true and fair 
view of the assets, liabilities, financial position and profit or 
loss of the Company and the undertakings included in the 
consolidation taken as a whole;

 − the Strategic report includes a fair review of the development 

and performance of the business and the position of the 
Company and the undertakings included in the consolidation 
taken as a whole, together with a description of the principal 
risks and uncertainties that they face; and

 − the Annual Report and financial statements, taken as 

a whole, are fair, balanced and understandable and provide 
the information necessary for shareholders to assess the 
Company’s position and performance, business model 
and strategy.

This responsibility statement was approved by the Board 
of Directors on 7 September 2020 and is signed on its behalf by:

 − present information, including accounting policies, in a manner 

that provides relevant, reliable, comparable and 
understandable information; 

Sir Nigel Knowles 
Chief Executive Officer 
7 September 2020  

  Chris Stefani
Chief Financial Officer 
7 September 2020 

 − provide additional disclosures when compliance with the 

specific requirements in IFRSs are insufficient to enable users 
to understand the impact of particular transactions, other 
events and conditions on the entity’s financial position and 
financial performance; and

 − make an assessment of the company’s ability to continue 

as a going concern.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information98

,
Independent Auditor
members of DWF Group plc

s report to the  

3. Summary of our audit approach

Key audit 
matters

The key audit matters that we identified in the 
current year were:

 − Revenue recognition: valuation of unbilled 

revenue;

 − Adequacy of the provision for bad and 

doubtful debts in respect of client receivables;

 − Accounting for acquisitions; and

 − Adequacy of controls over the cash 

reconciliation and transaction recording cycle.

Within this report, key audit matters are 
identified as follows:

 Newly identified

 Increased level of risk

 Similar level of risk

 Decreased level of risk

The materiality that we used for the group 
financial statements was £1.3m which was 
determined on the basis of revenue.
Based on our scoping assessment, our audit 
work covered 84% of the Group’s revenue and 
82% of the Group’s net assets. 
In the current year, we have decided to revise 
our materiality benchmark from profit before tax 
to revenue. Acquisition activity and the global 
Covid-19 pandemic have driven unusual 
income statement items such as gains on 
bargain purchase and increased costs, resulting 
in income statement volatility, specifically in 
relation to profit before tax, hence the change 
to a more stable metric. 

Accounting for the new Group and IPO 
transaction is no longer a Key Audit Matter as 
it is considered an isolated event in 2019 and 
therefore the risk no longer remains in 2020.

A new Key Audit Matter has been identified in 
respect of Accounting for acquisitions in light of 
the nature of the accounting judgements relating 
to acquisitions in the year, explained further in 
section 5 below.

Materiality

Scoping

Significant 
changes 
in our 
approach

Report on the audit of the financial 
statements
1. Opinion
In our opinion:

 − the financial statements of DWF Group plc (the ‘parent 

company’) and its subsidiaries (the ‘group’) give a true and fair 
view of the state of the group’s and of the parent company’s 
affairs as at 30 April 2020 and of the group’s profit for the year 
then ended;

 − the group financial statements have been properly prepared 

in accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union;

 − the parent company financial statements have been properly 

prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice, including Financial Reporting 
Standard 101 “Reduced Disclosure Framework”; and

 − the financial statements have been prepared in accordance 
with the requirements of the Companies Act 2006 and, 
as regards the group financial statements, Article 4 of the 
IAS Regulation.

We have audited the financial statements which comprise:

 − the consolidated income statement;

 − the consolidated statement of comprehensive income;

 − the consolidated and parent company balance sheets;

 − the consolidated and parent company statements 

of changes in equity;

 − the consolidated cash flow statement; and

 − the related notes 1 to 31.

The financial reporting framework that has been applied in 
the preparation of the group financial statements is applicable 
law and IFRSs as adopted by the European Union. The financial 
reporting framework that has been applied in the preparation 
of the parent company financial statements is applicable law 
and United Kingdom Accounting Standards, including FRS 101 
“Reduced Disclosure Framework” (United Kingdom Generally 
Accepted Accounting Practice).

2. Basis for opinion
We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further described 
in the auditor’s responsibilities for the audit of the financial 
statements section of our report. 

We are independent of the group and the parent company in 
accordance with the ethical requirements that are relevant to 
our audit of the financial statements in the UK, including the 
Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as 
applied to listed public interest entities, and we have fulfilled 
our other ethical responsibilities in accordance with these 
requirements. We confirm that the non-audit services prohibited 
by the FRC’s Ethical Standard were not provided to the group or 
the parent company.

We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion.

DWF Group plcAnnual report and financial statements 202099

Going concern is the basis 
of preparation of the financial 
statements that assumes an 
entity will remain in operation 
for a period of at least 
12 months from the date 
of approval of the financial 
statements.

We confirm that we have 
nothing material to report, add 
or draw attention to in respect 
of these matters.

Viability means the ability 
of the group to continue over 
the time horizon considered 
appropriate by the directors. 

We confirm that we have 
nothing material to report, add 
or draw attention to in respect 
of these matters.

4. Conclusions relating to going concern, principal risks and viability statement
4.1. Going concern
We have reviewed the directors’ statement in note 1.3 to the financial statements about whether 
they considered it appropriate to adopt the going concern basis of accounting in preparing them and 
their identification of any material uncertainties to the group’s and company’s ability to continue to 
do so over a period of at least twelve months from the date of approval of the financial statements.

We considered as part of our risk assessment the nature of the group, its business model 
and related risks including where relevant the impact of the Covid-19 pandemic and Brexit, the 
requirements of the applicable financial reporting framework and the system of internal control. 
We evaluated the directors’ assessment of the group’s ability to continue as a going concern, 
including challenging the underlying data and key assumptions used to make the assessment, 
and evaluated the directors’ plans for future actions in relation to their going concern assessment.

We are required to state whether we have anything material to add or draw attention to in relation 
to that statement required by Listing Rule 9.8.6R(3) and report if the statement is materially 
inconsistent with our knowledge obtained in the audit.
4.2. Principal risks and viability statement
Based solely on reading the directors’ statements and considering whether they were consistent 
with the knowledge we obtained in the course of the audit, including the knowledge obtained in 
the evaluation of the directors’ assessment of the group’s and the company’s ability to continue 
as a going concern, we are required to state whether we have anything material to add or draw 
attention to in relation to:

 − the disclosures on pages 46 and 47 that describe the principal risks, procedures to identify 

emerging risks, and an explanation of how these are being managed or mitigated;

 − the directors’ confirmation on page 48 that they have carried out a robust assessment of the 

principal and emerging risks facing the group, including those that would threaten its business 
model, future performance, solvency or liquidity; or

 − the directors’ explanation on pages 48 and 49 as to how they have assessed the prospects 
of the group, over what period they have done so and why they consider that period to be 
appropriate, and their statement as to whether they have a reasonable expectation that the group 
will be able to continue in operation and meet its liabilities as they fall due over the period of their 
assessment, including any related disclosures drawing attention to any necessary qualifications 
or assumptions.

We are also required to report whether the directors’ statement relating to the prospects of the 
group required by Listing Rule 9.8.6R(3) is materially inconsistent with our knowledge obtained 
in the audit.

5. Key audit matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to 
fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation 
of resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information100

,
Independent Auditor
members of DWF Group plc continued

s report to the  

5.1. Revenue recognition: valuation of unbilled revenue 
Key audit 
matter 
description

Revenue represents the fair value of the consideration receivable in respect of professional services provided 
during the year. 

Revenue is a significant balance within the income statement totalling £356,612,000 (2019: £317,221,000). 
Unbilled revenue included within trade and other receivables totals £64,379,000 (2018: £53,996,000) (See 
note 15 in the financial statements). The Group’s accounting policy for revenue is included at 1.15 within the 
accounting policies and the unbilled revenue element is also disclosed within the key sources of estimation 
uncertainty within note 1.24 in the financial statements. 

How the scope 
of our audit 
responded to 
the key audit 
matter

The unbilled revenue valuation process involves profiling the population of client engagements (“matters”) and 
applying a series of tests and parameters to identify those matters requiring a provision. There are also some 
matters valued at fair value being the amount expected to be recovered based on the gross carrying amount 
in unbilled revenue, which could be based on agreed hourly rates, fixed fees or historic client recovery rates 
based on the previous 12 months of billing. We therefore identified as a key audit matter, a risk of material 
misstatement, whether due to fraud or error, relating to the valuation of non-contingent unbilled revenue which 
is valued on a line by line basis through fee earner input. This is because there is a higher degree of subjectivity 
in this process.
To assess the adequacy of the valuation of the unbilled revenue balance, we disaggregated the unbilled 
revenue balance and challenged management’s assumptions specifically around the risk described above and 
performed the following procedures:

 − obtained an understanding of the relevant controls over the unbilled income valuation processes;

 − reviewed management’s paper which set out the application of the methodology;

 − reviewed policies adopted by management for consistent application and compliance with IFRS principles;

 − tested the accuracy and completeness of management’s calculation of the year end unbilled income balance 

by reviewing each of the inputs; 

 − compared actual recovery rates for prior year unbilled revenue balances in order to assess the accuracy of 

management’s historical estimates;

 − performed detailed substantive testing of valuations by reference to post year end billings and/or 

engagement letters and/or discussion with legal staff independent of the finance function;

 − reviewed the presentation and disclosure of unbilled income within the financial statements and checked to 

IFRS standards.

Key observations We concluded that the judgements made by management in calculating the unbilled revenue are reasonable 

based on the audit evidence obtained. 

DWF Group plcAnnual report and financial statements 2020101

5.2. Adequacy of the provision for bad and doubtful debts in respect of client receivables 
Key audit 
matter 
description

Client receivables are a significant element of the balance sheet totalling £108,727,000 (2018: £86,022,000). 
The allowance for doubtful receivables totals £11,871,000 (2018: £6,534,000) (See note 15 in the financial 
statements). The Group’s accounting policy for financial assets is included at 1.10 within the accounting policies 
in the financial statements and the allowance for doubtful debts is also disclosed within the key sources 
of estimation uncertainty within note 1.24 in the financial statements. 

How the scope 
of our audit 
responded to 
the key audit 
matter

Management judgement is required in determining the level of provisioning required for overdue 
trade receivables.

The key judgements are around the continued appropriateness of management’s policy based on the 
ageing and recovery trends of debt balances, as well as the completeness of any specific provisions made. 
Assessing the recoverability of this asset is a key audit matter and therefore focus is on the adequacy of the 
provision for non-recovery. 
To assess the adequacy of the receivables provisioning policy, we have performed the following:

 − reviewed management’s paper which set out the application of the methodology;

 − obtained an understanding of the controls over the billing cycle;

 − challenged the adequacy of the provision by reference to the age and composition of the individual client and 

sector debts;

 − re-performed management’s provision calculations including sampling and tracing the correct ageing of the 
data behind the calculation and checking that the policy is being uniformly applied across all business units; 

 − performed detailed testing on a sample of trade receivables by sending out debtor confirmations; and

 − performed detailed testing on a sample of overdue trade receivables balances as at the year end for cash 

received subsequently.

Key observations We concluded that the allowance for doubtful debts provision are appropriate and reasonable based on the 

audit evidence obtained. 

5.3. Accounting for acquisitions 

Key audit 
matter 
description

How the scope 
of our audit 
responded to 
the key audit 
matter

There are a number of key judgements in this area. Assessing the fair value of the assets and liabilities 
acquired, including any previously unrecognised intangibles is a key audit matter. The judgements around 
acquisitions are noted within note 10 in the financial statements. The accounting treatment applied to the 
consideration paid, in particular around whether this is treated as compensation rather than consideration, 
especially with regards to the acquisition made in Spain, is also a key area of judgement. Another key area 
of judgement is the determination of the acquisition date, which is a relevant factor for acquisitions made 
in Spain and the USA. 

As noted above, a key judgement relates to the determination of acquisition date. We challenged 
management’s assessments on all acquisitions completed in the period and noted a difference in relation 
to the Rousaud Costas Duran S.L.P acquisition, subsequently corrected by management.
To assess the adequacy of the accounting for acquisitions, we have performed the following:

 − involved a team of valuation specialists to review the valuation of intangibles; 

 − obtained an understanding of relevant controls around accounting for acquisitions;

 − performed opening balance testing on a sample of balance sheet items;

 − performed detailed testing on the fair value adjustments posted by management by tracing to supporting 

documentation; 

 − reviewed management’s considerations around determination of acquisition dates; 

 − reviewed management’s considerations around the split of consideration and compensation; and

 − reviewed the presentation and disclosure within the financial statements of the various acquisitions.

Key observations We concluded that accounting for acquisitions is appropriate.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
102

,
Independent Auditor
members of DWF Group plc continued

s report to the  

5.4. Adequacy of controls over the cash reconciliation and transaction recording cycle 
Key audit 
matter 
description

For a business of its size and sector, the cash transactions and number of bank accounts within the Group 
are substantial. The Group is subject to detailed rules over handling of both client and the group’s cash as 
a requirement of its regulation by the Solicitors Regulation Authority. 

We have noted from previous years’ audits that the process and controls within this area do not operate as 
effectively as they should and therefore this area is deemed to be a key audit matter and also a risk of fraud. 

In the past we have made a number of recommendations in relation to the cash controls in place. 
Management have implemented some of those recommendations and have improved the cash control 
function during the year. 

The cash and cash equivalents total £28,727,000 (2019: £10,822,000) as set out in Note 16 in the financial 
statements. The Group’s accounting policy for non-derivative financial instruments is included at 1.7 within the 
accounting policies in the financial statements.
To assess the adequacy of cash reconciliation and processing cycle, we have performed the following:

 − obtained an understanding of the treasury cycle;

 − tested the reconciliation of total cash per the trial balance to supporting documentation in the form of bank 

reconciliations; 

 − performed sample testing on the reconciling items by agreeing a sample of items to supporting 

documentation; 

 − agreed the bank balances to the bank statement at the year end date; 

 − agreed the bank balances to the bank balance confirmation at the year end date; and

How the scope 
of our audit 
responded to 
the key audit 
matter

Key observations We concluded that the value of cash and cash equivalents are appropriate. 

 − evaluate implementation of improvements made to the cash control function 

We have continued making recommendations in relation to cash controls, specifically with regards to 
improvements which are yet to be fully implemented. 

6. Our application of materiality
6.1. Materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic 
decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope 
of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Materiality
Basis for determining 
materiality

Group financial statements
£1,300,000 (2019: £1,200,000)
0.8% of revenue (2019: 4.6% of adjusted 
pre-tax profit)

Rationale for the 
benchmark applied

Revenue is the benchmark used for materiality as 
it is considered the critical performance measure 
of the Group and considered a stable metric 
when compared to other relevant benchmarks.

In the current year, we have decided to revise 
our materiality benchmark from profit before 
tax to revenue. Acquisition activity and the 
global Covid-19 pandemic have driven unusual 
income statement items such as gains on 
bargain purchase and increased costs, resulting 
in income statement volatility, specifically in 
relation to profit before tax, hence the change 
to a more stable metric.

Parent company financial statements
£500,000 (2019: £480,000)
3% of net assets (2% of total assets) 

This has been capped at 55% of Group 
performance materiality being £500,000
The entity’s primary operation is to act as 
the holding company of the Group. The key 
balances held are intercompany balances and 
the investments balance. As such net assets 
have been taken as the benchmark for materiality.

We have decided to increase the percentage 
by 1% to reflect the nature of the entity.

DWF Group plcAnnual report and financial statements 2020 
103

Revenue
£356,612,000

Revenue
Group materiality

Group
materiality
£1,300,000

Component 
materiality
range
£500,000 to
£591,500

Audit
Committee
Reporting 
Threshold
£65,000

16%

18%

9%

Revenue

Net assets

24%

75%

58%

Full audit scope
Overseas component auditors
Desktop review

Full audit scope
Overseas component auditors
Desktop review

6.2. Performance materiality
We set performance materiality at a level lower than materiality 
to reduce the probability that, in aggregate, uncorrected 
and undetected misstatements exceed the materiality for 
the financial statements as a whole. Group performance 
materiality was set at 70% of group materiality for the 2020 
audit (2019: 70%). In determining performance materiality, 
we considered factors including: our risk assessment and our 
assessment of the group’s overall control environment and 
our past experience of the audit, which has indicated a lower 
number of corrected and uncorrected misstatements identified 
than in prior periods. There have been no material changes to 
the business and operations are mature and stable.

6.3. Error reporting threshold
We agreed with the Audit Committee that we would report 
to the Committee all audit differences in excess of £65,000 
(2019: £59,000), as well as differences below that threshold that, 
in our view, warranted reporting on qualitative grounds. We also 
report to the Audit Committee on disclosure matters that we 
identified when assessing the overall presentation of the 
financial statements.

7. An overview of the scope of our audit
7.1. Identification and scoping of components
Our Group audit was scoped by obtaining an understanding of 
the Group and its environment, including Group-wide controls, 
and assessing the risks of material misstatement at the Group 
level. Based on that assessment, we focussed our Group audit 
scope primarily on the audit work of three components being 
the UK, Australia and the newly acquired business in Spain. 
The components are split by geographies for the purposes 
of our review of scoping. 

The Group audit team undertook the audit for the UK 
component. In addition, specified procedures were carried 
out by a component audit team based in Spain. The Australian 
component was subject to a full scope audit to component 
materiality by a team based in Australia. The remaining 
components were subject to a review at Group level. 

Working with other auditors
For the Spanish and Australian components, the group audit 
team attended, remotely, the planning and close meetings and 
reviewed documentation of the findings from their work, along 
with remaining in continuous communication throughout the 
course of the audit. The parent company is located in the UK 
and is audited directly by the group audit team. At the group 
level, we also tested the consolidation process and carried out 
analytical procedures to confirm our conclusion that there were 
no significant risks of material misstatement of the aggregated 
financial information of the remaining components not subject 
to audit of specified account balances. 

8. Other information
The directors are responsible for the other information. The other 
information comprises the information included in the annual 
report, other than the financial statements and our auditor’s 
report thereon.

Our opinion on the financial statements does not cover the 
other information and, except to the extent otherwise explicitly 
stated in our report, we do not express any form of assurance 
conclusion thereon.

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the 
audit or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material 
misstatements, we are required to determine whether there is 
a material misstatement in the financial statements or a material 
misstatement of the other information. If, based on the work 
we have performed, we conclude that there is a material 
misstatement of this other information, we are required 
to report that fact.

In this context, matters that we are specifically required to 
report to you as uncorrected material misstatements of the 
other information include where we conclude that:

The audited UK components represent the Group’s principal 
business unit and account for 75% of the Group’s revenue 
and 58% of the Group’s net assets. The Spanish and Australian 
components represent 9% of the Group’s revenue and 24% of 
the Group’s net assets. The remaining component subject to 
desktop reviews represented 16% of the Group’s revenue and 
18% of the Group’s net assets.

 − Fair, balanced and understandable – the statement given 
by the directors that they consider the annual report and 
financial statements taken as a whole is fair, balanced and 
understandable and provides the information necessary for 
shareholders to assess the group’s position and performance, 
business model and strategy, is materially inconsistent with 
our knowledge obtained in the audit; or

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information104

,
Independent Auditor
members of DWF Group plc continued

s report to the  

 − Audit committee reporting – the section describing the 

work of the audit committee does not appropriately address 
matters communicated by us to the audit committee; or

 − Directors’ statement of compliance with the UK Corporate 

Governance Code – the parts of the directors’ statement 
required under the Listing Rules relating to the company’s 
compliance with the UK Corporate Governance Code 
containing provisions specified for review by the auditor 
in accordance with Listing Rule 9.8.10R(2) do not properly 
disclose a departure from a relevant provision of the UK 
Corporate Governance Code.

We have nothing to report in respect of these matters.

9. Responsibilities of directors
As explained more fully in the directors’ responsibilities 
statement, the directors are responsible for the preparation 
of the financial statements and for being satisfied that they give 
a true and fair view, and for such internal control as the directors 
determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether 
due to fraud or error.

In preparing the financial statements, the directors are 
responsible for assessing the group’s and the parent company’s 
ability to continue as a going concern, disclosing as applicable, 
matters related to going concern and using the going concern 
basis of accounting unless the directors either intend to liquidate 
the group or the parent company or to cease operations, or have 
no realistic alternative but to do so.

10. Auditor’s responsibilities for the audit of the 
financial statements
Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not 
a guarantee that an audit conducted in accordance with ISAs 
(UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably 
be expected to influence the economic decisions of users taken 
on the basis of these financial statements.

Details of the extent to which the audit was considered capable 
of detecting irregularities, including fraud and non-compliance 
with laws and regulations are set out below.

A further description of our responsibilities for the audit of 
the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms 
part of our auditor’s report.

11. Extent to which the audit was considered capable 
of detecting irregularities, including fraud
We identify and assess the risks of material misstatement of 
the financial statements, whether due to fraud or error, and then 
design and perform audit procedures responsive to those risks, 
including obtaining audit evidence that is sufficient and 
appropriate to provide a basis for our opinion.

11.1. Identifying and assessing potential risks related to 
irregularities
In identifying and assessing risks of material misstatement in 
respect of irregularities, including fraud and non-compliance with 
laws and regulations, we considered the following:

 − the nature of the industry and sector, control environment and 

business performance including the design of the group’s 
remuneration policies, key drivers for directors’ remuneration, 
bonus levels and performance targets;

 − results of our enquiries of management legal counsel and the 

audit committee about their own identification and 
assessment of the risks of irregularities; 

 − any matters we identified having obtained and reviewed the 

group’s documentation of their policies and procedures 
relating to:

•  identifying, evaluating and complying with laws and 

regulations and whether they were aware of any instances 
of non-compliance;

•  detecting and responding to the risks of fraud and whether 
they have knowledge of any actual, suspected or alleged 
fraud;

•  the internal controls established to mitigate risks of fraud 

or non-compliance with laws and regulations;

 − the matters discussed among the audit engagement team 
including significant component audit teams and involving 
relevant internal specialists, including tax, valuations and IT 
specialists regarding how and where fraud might occur in the 
financial statements and any potential indicators of fraud.

As a result of these procedures, we considered the 
opportunities and incentives that may exist within the 
organisation for fraud and identified the greatest potential 
for fraud in the following areas: the adequacy of the provision 
for bad and doubtful debts in respect of client receivables; 
accounting for acquisitions, revenue recognition: valuation of 
unbilled revenue and the adequacy of controls over the cash 
reconciliation and transaction recording cycle. In common 
with all audits under ISAs (UK), we are also required to 
perform specific procedures to respond to the risk of 
management override.

We also obtained an understanding of the legal and regulatory 
framework that the group operates in, focusing on provisions 
of those laws and regulations that had a direct effect on the 
determination of material amounts and disclosures in the 
financial statements. The key laws and regulations we 
considered in this context included the UK Companies Act, 
Listing Rules and relevant tax and pensions legislation. 

In addition, we considered provisions of other laws and 
regulations that do not have a direct effect on the financial 
statements but compliance with which may be fundamental 
to the group’s ability to operate or to avoid a material penalty. 
These included the Group’s regulatory solvency requirements.

DWF Group plcAnnual report and financial statements 2020105

11.2. Audit response to risks identified
As a result of performing the above, we identified revenue 
recognition: valuation of unbilled revenue, the adequacy of 
the provision for bad and doubtful debts in respect of client 
receivables, accounting for acquisitions and the adequacy of 
controls over the cash reconciliation and transaction recording 
cycle as key audit matters related to the potential risk of fraud. 
The key audit matters section of our report explains the matters 
in more detail and also describes the specific procedures we 
performed in response to those key audit matters. 

In addition to the above, our procedures to respond to risks 
identified included the following:

 − reviewing the financial statement disclosures and testing 
to supporting documentation to assess compliance with 
provisions of relevant laws and regulations described as 
having a direct effect on the financial statements;

 − enquiring of management, the audit committee and in-house 

legal counsel concerning actual and potential litigation 
and claims;

 − performing analytical procedures to identify any unusual or 
unexpected relationships that may indicate risks of material 
misstatement due to fraud;

 − reading minutes of meetings of those charged with 

governance; and

 − in addressing the risk of fraud through management override 
of controls, testing the appropriateness of journal entries and 
other adjustments; assessing whether the judgements made 
in making accounting estimates are indicative of a potential 
bias; and evaluating the business rationale of any significant 
transactions that are unusual or outside the normal course 
of business.

We also communicated relevant identified laws and regulations 
and potential fraud risks to all engagement team members 
including internal specialists and significant component audit 
teams, and remained alert to any indications of fraud or non-
compliance with laws and regulations throughout the audit.

Report on other legal and regulatory 
requirements
12. Opinions on other matters prescribed by the 
Companies Act 2006
In our opinion the part of the directors’ remuneration report to 
be audited has been properly prepared in accordance with the 
Companies Act 2006.

In our opinion, based on the work undertaken in the course 
of the audit:

 − the information given in the strategic report and the directors’ 
report for the financial year for which the financial statements 
are prepared is consistent with the financial statements; and

 − the strategic report and the directors’ report have been 

prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the group 
and the parent company and their environment obtained in 
the course of the audit, we have not identified any material 
misstatements in the strategic report or the directors’ report.

13. Matters on which we are required to report 
by exception
13.1. Adequacy of explanations received and 
accounting records
Under the Companies Act 2006 we are required to report to you 
if, in our opinion:

 − we have not received all the information and explanations we 

require for our audit; or

 − adequate accounting records have not been kept by the 

parent company, or returns adequate for our audit have not 
been received from branches not visited by us; or

 − the parent company financial statements are not in agreement 

with the accounting records and returns.

We have nothing to report in respect of these matters.

13.2. Directors’ remuneration
Under the Companies Act 2006 we are also required to report 
if in our opinion certain disclosures of directors’ remuneration 
have not been made or the part of the directors’ remuneration 
report to be audited is not in agreement with the accounting 
records and returns.

We have nothing to report in respect of these matters.

14. Other matters
14.1. Auditor tenure
Deloitte LLP was originally appointed auditor of DWF LLP, 
the previous parent entity of the group, for the year ended 
30 April 2008 and subsequent financial periods. Following the 
IPO and the incorporation of DWF Group plc in 2019, Deloitte 
LLP were retained as auditors at the recommendation of the 
audit committee. The period of total uninterrupted engagement 
with DWF Group plc, covering the financial years ending 30 April 
2019 and 30 April 2020, is two years, and as auditor of DWF LLP 
before that is 13 years.

14.2. Consistency of the audit report with the additional 
report to the audit committee
Our audit opinion is consistent with the additional report to the 
audit committee we are required to provide in accordance with 
ISAs (UK).

15. Use of our report
This is made solely to the company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might 
state to the company’s members those matters we are required 
to state to them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or 
assume responsibility to anyone other than the company and 
the company’s members as a body, for our audit work, for this 
report, or for the opinions we have formed.

Peter Saunders (Senior statutory auditor)
For and on behalf of Deloitte LLP 
Statutory Auditor 
London, 
United Kingdom

7 September 2020

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information106

Consolidated income statement

Year ended 30 April 2020

Revenue
Recoverable expenses
Net revenue
Direct costs
Gross profit
Administrative expenses – other
Administrative expenses – trade receivables impairment
Operating profit

Adjusted operating profit

Impairment
Amortisation of intangible assets – acquired
Depreciation and amortisation
Gain on bargain purchase
Non-underlying items
Share-based payments expense

Interest payable on leases
Net finance expense
Profit before tax
Taxation
Profit from continuing operations
Loss from discontinued operations
Profit for the year

Earnings from continuing operations per share attributable to the owners 
of the parent:
Basic (p)
Diluted (p)
Earnings from all operations per share attributable to the owners of the parent:
Basic (p)
Diluted (p)

2020
£’000
356,612
(59,381)
297,231
(154,997)
142,234
(116,789)
(3,295)
22,150

36,915

(382)
(1,510)
(17,755)
25,084
(7,632)
(12,570)

(2,047)
(1,905)
18,198
(3,629)
14,569
(4,301)
10,268

5.4p
5.3p

3.8p
3.7p

Re-presented 
(note 1.23)
2019
£’000
317,221
(49,085)
268,136
(124,707)
143,429
(125,888)
(2,376)
15,165

34,301

–
–
(5,365)
–
(12,569)
(1,202)

–
(2,131)
13,034
(138)
12,896
(712)
12,184

4.8p
4.7p

4.5p
4.5p

Notes

1

3

4

4

4

4

4

4

4

5

5

6

11

8

8

8

8

Notes 1 to 31 are an integral part of these consolidated financial statements. Comparative figures have not been restated for 
transition to IFRS 16.

Consolidated statement of comprehensive income

Year ended 30 April 2020

Profit for the year 
Items that are or may be reclassified subsequently to the income statement:
Foreign currency translation differences – foreign operations 
Total other comprehensive (expense)/income for the year, net of income tax
Total comprehensive income for the year

Re-presented 
(note 1.23)
2019
£’000
12,184

180
180
12,364

2020
£’000
10,268

(1,435)
(1,435)
8,833

Notes 1 to 31 are an integral part of these consolidated financial statements. Comparative figures have not been restated for 
transition to IFRS 16.

DWF Group plcAnnual report and financial statements 2020 
 
 
 
 
Consolidated statement of financial position

As of 30 April 2020

Non-current assets
Intangible assets and goodwill
Property, plant and equipment
Investments
Trade and other receivables
Deferred tax asset
Total non-current assets
Current assets
Deferred tax asset
Trade and other receivables
Cash at bank and in hand
Total current assets
Total assets
Current liabilities
Trade and other payables
Current tax liabilities
Deferred consideration
Lease liabilities
Other interest-bearing loans and borrowings
Provisions
Amounts due to members of partnerships in the Group
Total current liabilities
Non-current liabilities
Trade and other payables
Deferred tax liability
Deferred consideration
Lease liabilities
Other interest-bearing loans and borrowings
Provisions
Total non-current liabilities
Total liabilities
Net assets
Equity
Share capital
Share premium
Treasury shares
Other reserves
Accumulated losses
Total equity

Notes

12

13

14

15

22

22

15

16

17

18

19

20

30

17

22

18

19

20

23

23

23

24

24

2020
£’000

50,654
83,775
254
11,329
3,294
149,306

228
207,707
31,212
239,147
388,453

79,833
2,139
8,982
12,981
7,259
1,252
35,852
148,298

–
8,884
–
71,697
88,815
1,562
170,958
319,256
69,197

3,246
88,610
(20)
5,861
(28,500)
69,197

107

2019
£’000

4,541
14,032
254
152
933
19,912

–
164,168
12,912
177,080
196,992

53,995
418
1,625
–
9,028
1,252
38,071
104,389

10,072
–
208
–
39,196
1,329
50,805
155,194
41,798

3,000
63,167
–
(1,323)
(23,046)
41,798

Notes 1 to 31 are an integral part of these consolidated financial statements. Comparative figures have not been restated for 
transition to IFRS 16.

The consolidated financial statements of DWF Group plc (company number: 11561594) were approved by the board on 7 September 
2020 and signed on its behalf by:

Sir Nigel Knowles 
Group Chief Executive Officer  

Chris Stefani
Chief Financial Officer

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
108

Consolidated statement of changes in equity

Year ended 30 April 2020

At 1 May 2018
Impact of IFRS 9 transition
Impact of IFRS 15 transition
Restated at 1 May 2018
Profit for the year
Exchange rate difference
Total comprehensive income
Reserves transferred to amounts due to 
members of partnerships in the Group
Deferred tax arising on group restructure
Issue of share capital
Treasury share sale
Share-based payments
At 30 April 2019

Share 
capital 
(Note 23)
£’000
2,385
–
–
2,385
–
–
–

–
–
615
–
–
3,000

Share 
premium
(Note 23)
£’000
–
–
–
–
–
–
–

–
–
63,167
–
–
63,167

Merger 
reserve
(Note 24)
£’000
(2,385)
–
–
(2,385)
–
–
–

Share-based 
payments 
reserve
(Note 24)
£’000
–
–
–
–
–
–
–

(Accumulated 
losses)/
retained 
earnings
(Note 24)
£’000
5,477
(2,510)
997
3,964
12,184 
–
12,184

Translation 
reserve
(Note 24)
£’000
(171)
–
–
(171)
–
180
180

Total equity
£’000
5,306
(2,510)
997
3,793
12,184
180
12,364

Treasury 
shares
(Note 23)
£’000
–
–
–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
(2,385)

–
–
–
–
1,053
1,053

–
–
–
–
–
9

(42,537)
636
–
2,707 
–
(23,046)

(42,537)
636
63,782
2,707
1,053
41,798

At 1 May 2019
Adjustment from the adoption of IFRS 16 
(note 1.21)
Restated at 1 May 2019
Profit for the year
Exchange rate difference
Total comprehensive income
Treasury shares
Issue of share capital
Dividends paid
Share-based payments
Tax on share-based payments
At 30 April 2020

Share 
capital 
(Note 23)
£’000
3,000

Share 
premium
(Note 23)
£’000
63,167

Treasury 
shares
(Note 23)
£’000
–

Merger 
reserve
(Note 24)
£’000
(2,385)

Share-based 
payments 
reserve
(Note 24)
£’000
1,053

Translation 
reserve
(Note 24)
£’000
9

(Accumulated 
losses)
earnings
(Note 24)
£’000
(23,046)

Total equity
£’000
41,798

–
3,000
–
–
–
–
246
–
–
–
3,246

–
63,167
–
–
–
–
25,443
–
–
–
88,610

–
–
–
–
–
(20)
–
–
–
–
(20)

–
(2,385)
–
–
–
–
–
–
–
–
(2,385)

–
1,053
–
–
–
–
–
–
8,619
–
9,672

–
9
–
(1,435)
(1,435)
–
–
–
–
–
(1,426)

(5,715)
(28,761)
10,268
–
10,268
–
–
(9,811)
–
(196)
(28,500)

(5,715)
36,083
10,268
(1,435)
8,833
(20)
25,689
(9,811)
8,619
(196)
69,197

Notes 1 to 31 are an integral part of these consolidated financial statements.

DWF Group plcAnnual report and financial statements 2020Consolidated statement of cash flows

Year ended 30 April 2020

Cash flows from operating activities
Cash generated from/(used in) operations before adjusting items
Cash used to settle non-underlying items
Cash generated from/(used in) operations
Interest paid
Tax paid
Net cash generated from/(used in) operating activities
Cash flows from investing activities
Acquisition of subsidiary, net of cash acquired
Acquisition of subsidiary, deferred consideration
Purchase of property, plant and equipment
Purchase of other intangible assets
Net cash flows used in investing activities
Cash flows from financing activities
Issue of ordinary shares, net of issue costs
Treasury share sale
Dividends paid
Proceeds from borrowings
Repayment of borrowings
Repayment of lease liabilities
Movement in supplier payments facility
Interest received
Capital contributions by Members
Repayments to former Members
Net cash flows from financing activities

Note

29

109

2020
£’000

2019
£’000

24,158
(10,501)
13,657
(4,192)
(4,309)
(5,156)

(3,853)
(2,859)
(3,520)
(4,116)
(14,348)

(57)
–
(9,811)
73,535
(24,913)
(12,654)
(1,973)
456
5,938
(3,386)
27,135

(10,545)
(19,289)
(29,834)
(2,405)
(50)
(32,289)

–
(1,802)
(4,196)
(1,222)
(7,220)

73,350
2,707
–
80,290
(89,475)
–
(2,646)
293
4,732
(23,124)
46,127

Net increase in cash and cash equivalent

17,943

6,618

Cash and cash equivalents at the beginning of year
Effects of foreign exchange rate changes on cash and cash equivalents
Cash and cash equivalents at the end of year

10,822
(38)
28,727

4,228
(24)
10,822

16

Notes 1 to 31 are an integral part of these consolidated financial statements.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
110

Consolidated notes to the financial statements

Year ended 30 April 2020

1. Accounting policies
1.1. General information
DWF Group plc (the ‘Company’) is a public limited company 
incorporated on 10 September 2018, domiciled in the United 
Kingdom under the Companies Act 2006 and registered in 
England. The registered office is 20 Fenchurch Street, London, 
EC3M 3AG. 

The principal activities of the Company and its subsidiary 
undertakings (together referred to as the ‘Group’) and the nature 
of the Group’s operations are set out in the Strategic report. 
The entire issued share capital of the Company was admitted to 
the premium listing segment of the official list of the Financial 
Conduct Authority and to trading on the Main Market of the 
London Stock Exchange on 15 March 2019.

The functional currency of the Group is considered to be British 
pounds sterling because that is the currency of the primary 
economic environment in which the Group operates. The Group 
financial statements are also presented in British pounds 
sterling. Foreign operations are included in accordance with the 
policies set out below.

For the year ending 30 April 2020 the following subsidiary 
undertakings of the Company were entitled to exemption from 
audit under s479A of the Companies Act 2006 relating 
subsidiary undertakings:

Subsidiary name
DWF Connected Services Group Limited
DWF Connected Services Holdings Limited
DWF Costs Limited
DWF Advocacy Limited
DWF Resource Limited
DWF Claims Limited
DWF Adjusting Limited
DWF Forensic Limited
DWF Ventures Limited
DWF Company Secretarial Services Limited
DWF Connected Services Limited
Greyfern Law Limited
DWF (Northern Ireland) LLP
Mindcrest UK Limited
DWF (TG) Limited

Registration number
10826005
10745072
10754856
10780559
11271111
10586109
10586114
10749670
10749685
04176234
11552915
06666404
NC001393
10685700
10568838

1.2. Basis of accounting
The Group financial statements consolidate those of the 
Company and its subsidiary undertakings.

The consolidated financial statements have been prepared in 
accordance with International Financial Reporting Standards 
(‘IFRS’), including International Accounting Standards (‘IAS’) and 
interpretations issued by the IFRS Interpretations Committee 
(‘IFRS IC’) applicable to companies reporting under IFRS, and as 
adopted in the EU, and in accordance with the Companies Act 
2006 as applicable to companies using IFRS.

The accounting policies set out below have, unless otherwise 
stated, been applied consistently to all periods presented in the 
Group financial statements. The exception to this statement is 
the application of IFRS 16 which became effective on 1 January 
2019 and adopted by the Group on a prospective basis from 
1 May 2019.

The financial statements have been prepared on the 
historical cost basis except where the IFRS requires an 
alternative treatment.

Subsidiary and partnership undertakings
Subsidiary and partnership undertakings are entities controlled 
by the Group. The Group controls an entity when it is exposed 
to, or has rights to, variable returns from its involvement with 
the entity and has the ability to affect those returns through its 
power over the entity. In assessing control, the Group takes into 
consideration potential voting rights. The acquisition date is the 
date on which control is transferred to the Group and 
deconsolidated from the date control ceases. The financial 
information of subsidiaries and subsidiary undertakings is 
included in the consolidated financial statements from the date 
that control commences until the date that control ceases.

Transactions eliminated on consolidation
Intra-group balances and transactions, and any unrealised 
income and expenses arising from intra-group transactions, are 
eliminated. Unrealised losses are eliminated in the same way as 
unrealised gains, but only to the extent that there is no evidence 
of impairment. 

Business combinations
Business combinations are accounted for using the acquisition 
method as at the acquisition date, which is the date on which 
control is transferred to the Group.

On 11 March 2019, the Company acquired the entire share 
capital of DWF Holdings Limited, its subsidiaries and all related 
undertakings under common control.

The restructure was a transaction under common control and 
therefore outside of the scope of IFRS 3. As such, management 
have elected, as permitted under IAS 8, to adopt the Group 
reconstruction provisions of FRS 102.19.27 ‘Group 
reconstructions’ from FRS 102.

In the previous financial year, the financial statements were 
prepared using merger accounting principles (applicable to 
Group reconstructions) set out in FRS 102 Section 19 in order 
to meet the overriding requirements under section 404 of the 
Companies Act 2006 for the financial statements to present 
a true and fair view. Under merger accounting the results 
of the Group entities are combined from the beginning 
of the comparative period before the merger occurred. 
Income statement and statement of financial position 
comparatives are restated on a combined basis and adjustments 
made to achieve consistency of accounting principles.

A merger reserve totalling £2,385,000 is included within the 
consolidated statement of changes in equity following the 
adoption of these principles which have given rise to the 
following changes:

1.  Share capital is recognised in the prior year comparator
2.  Members remuneration charged as an expense is recognised 

in the consolidated income statement

3.  Amounts due to members of partnerships in the Group is 

recognised as a current liability in the consolidated statement 
of financial position 

DWF Group plcAnnual report and financial statements 2020111

For acquisitions on or after 1 May 2015 (which is the date of 
transition to IFRS), the Group measures goodwill at the 
acquisition date as:

 − the fair value of the consideration transferred; plus 
 − the recognised amount of any non-controlling interests in the 

acquiree; plus

 − the fair value of any existing equity interest in the acquiree; 

less

 − the net recognised amount (generally fair value) of the 
identifiable assets acquired and liabilities assumed.

When the excess is negative, a bargain purchase gain is 
recognised immediately in the income statement.

Costs related to the acquisition, other than those associated 
with the issue of debt or equity securities, are expensed 
as incurred.

Any contingent consideration payable is recognised at fair 
value at the acquisition date. If the contingent consideration 
is classified as equity, it is not re-measured and settlement 
is accounted for within equity. Otherwise, subsequent changes 
to the fair value of the contingent consideration are recognised 
in the income statement.

Acquisitions prior to 1 May 2015 (date of transition to IFRS) 
IFRS 1 grants certain exemptions from the full requirements of 
IFRS in the transition period. The Group elected not to restate 
business combinations that took place prior to 1 May 2015. 
In respect of acquisitions prior to 1 May 2015, goodwill is 
included at 1 May 2015 on the basis of its deemed cost, which 
represents the amount recorded under UK GAAP which was 
broadly comparable except that only separable intangibles were 
recognised and goodwill was amortised. On transition, 
amortisation of goodwill ceased as required by IFRS 1.

1.3. Going concern
The Directors have assessed the going concern basis adopted 
by the Group in the preparation of the consolidated financial 
statements, taking into account the current financial position 
of the Group including our financing arrangements, the business 
model at the time of approving this report and the uncertain 
environment due to the impact of COVID-19. The Directors’ 
assessment was over the period to 30 September 2021 
taking account of the potential impact of the principal risks 
documented in the Strategic Report and accepting that whilst 
the COVID-19 pandemic is ongoing, there are external factors 
that could affect Group trading that are difficult to predict with as 
much confidence as would have been the case pre-pandemic.

The Group experienced a material impact from COVID-19 in the 
final quarter of the year, seeing revenue fall away suddenly and 
to an unprecedented degree due to a number of factors caused 
by COVID-19. This impact materially reduced profit expectations 
for FY20 as the April year-end coincided with the peak impact 
of the pandemic, and it was not possible to mitigate the income 
statement or cash impact of COVID-19 due to the lead-time 
required to reduce costs and mobilise operational initiatives 
around working capital management. In response to this impact 
a number of actions were taken to protect liquidity, access to 
funding and near-term profit protection:

 − Financial covenants were reviewed and it was agreed with 
the banking syndicate, with whom the Group has strong 
relationships, to relax the EBITDA to net debt covenant (the 
leverage covenant) from 1.5 times to 2 times on the April and 
July testing dates, and 1.75 times on the October 20 and 
January 21 testing date, and back to 1.5 times EBITDA by 
April 21.

 − An additional £15m contingency RCF facility was put in place, 
for up to July 2021 (with an additional six month extension 
available to the Company), to provide extra funding should 
there be any further adverse impact on working capital. 
This facility has not been drawn and is not envisaged to be 
required based on current modelling assumptions.

 − Cost reduction measures were agreed and executed to 
secure £15m of cost savings in FY21 to remove excess 
capacity from the business as a result of lower activity levels 
due to COVID-19.

 − Operational initiatives were launched to improve lockup 

management and reduce working capital consumption by 
improving billing and collection processes.

 − Whilst no staff were furloughed under the UK government 

scheme, the Group availed itself of a number of permitted tax 
deferrals made available by HMRC which will be repaid over 
the course of 2021.

The actions above were a prudent reaction to a highly unusual 
situation due to the sudden and severe impact of COVID-19 
that impacted Q4 of FY20. The timing of the COVID-19 impact 
followed a period of heavy investment whereby capital had been 
deployed on the strategic acquisition of RCD in Spain 
(December) and Mindcrest (January) – both acquisitions 
continue to perform well and serve as a differentiator in the legal 
sector. These acquisitions were progressed with the anticipation 
that the traditionally strong final quarter of the year would 
replenish the cash deployed and generate sufficient EBITDA 
to keep the leverage covenant within more normal parameters. 
Under more typical circumstances, the COVID-19 impact, whilst 
significant, would not have necessitated such material actions 
around liquidity and covenants in particular, and the Directors are 
of the view that as trading normalises FY21 will transition the 
business back to a lower level of borrowings and leverage.

Banking facilities, which in addition to the contingency facility 
and various ancillary facilities, include a rolling credit facility of 
£80m that matures in January 2022 (with an additional one year 
extension available to the Company to January 2023) are 
considered to be sufficient for the Group’s purposes based on 
current projections. It is assumed that these facilities will be 
renewed successfully in 2021. The leverage covenant is set at 
1.5 times EBITDA from April 21 onwards and the Group expects 
to operate comfortably within this parameter for the forecast 
period. The other covenants, being maximum net debt of 
1 times equity, minimum 4 times interest cover, WIP and 
debtors being a minimum of 2 times net debt and the number 
of members in the group remaining above 180 are all projected 
to be fully compliant with significant headroom. The directors 
consider short term cash flows are monitored on a monthly 
basis. All results and forecasts confirm full covenant compliance, 
and sufficient resources to settle liabilities as they fall due.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information112

1. Accounting policies continued
Base case budget assumptions for FY21, and medium term 
modelling assumptions for FY22 and beyond, reflect that the 
Group will operate in compliance with covenants and with 
sufficient cash and access to banking facilities to meet all 
obligations as they fall due. The timing of the FY20 preliminary 
annual results announcement being moved to 8 September has 
given the Directors visibility of trading performance and cash 
flows for May to August and both profit and cash generation 
have improved since the Q4 COVID-19 impact. It has also been 
possible to assess the impact, so far, of the mitigating actions 
outlined above. The Directors are of the view that the stronger 
than expected trading performance in recent months and the 
availability of additional cash and cost mitigations in the event of 
further headwinds give confidence in the ongoing viability of the 
Group. Mitigations available to the Group include further cost 
cutting measures including bonus payments, deferral of certain 
outflows, and review of the dividend policy and reassessment of 
capital expenditure.

The going concern assessment considers business plans, 
funding and liquidity requirements as well as sensitivity analysis 
to account for a reasonable worst case scenario. All indicators 
show full covenant compliance after taking into account 
mitigating actions that the Group would take in such a scenario. 
The Group’s current position and principal risks have been 
considered, with those risks set out in the Strategic Report. 
These risks have been considered individually and in aggregate, 
and with reference to Group strategy and external factors such 
as COVID-19 and adverse economic conditions. In assessing 
going the Group the Directors considered different scenarios 
and performed sensitivity assessment. These scenarios and 
sensitivities included a reduction of revenue and working capital. 
These scenarios and sensitivities did not indicate a mitigated 
reasonable worst case scenario that requires any 
enhanced disclosure.

Whilst the impact of COVID-19, and the risk of future disruption, 
could potentially be material the Directors consider the following 
characteristics of the legal sector and the Group instructive in 
forming their conclusions on going concern:

 − The ongoing profitability of the business in FY20, generating 

£22m of Adjusted EBITDA despite the severe Q4 
COVID-19 impact.

 − The annuity and counter-cyclical nature of certain divisions and 

services such as Insurance and Litigation.

 − Low exposure to sectors more severely impacted by COVID-19.

 − The ability to flex the acquisition strategy to allow cash to 
replenish in the business after the timing of COVID-19 
exacerbated the stretch on cash from two recent 
strategic acquisitions.

 − The availability of mitigating actions to control costs.

 − A strong relationship with the Group’s banking syndicate who 
continue to provide facilities which ensure ongoing liquidity 
with material headroom.

 − Whilst the Group has no current plan to change the use of its 
real estate portfolio the experience of agile working as part of 
our COVID-19 response may give opportunities to review 
office space in the future.

 − Operational interventions being implemented to improve 

working capital performance, with the aim of reducing lockup 
and therefore net debt.

The Directors therefore consider that the business model is 
appropriately robust, and that there are sufficient mitigating 
actions available to the Board, that the Group is suitably resilient 
to deal with the crystallisation of key risks and/or adverse 
economic conditions. On this basis, the Directors have 
a reasonable expectation that the Group will continue as 
a going concern and meet all its liabilities as they fall due. 

1.4. Foreign currency
Transactions in foreign currencies are translated to the 
respective functional currencies of Group entities at the 
foreign exchange rate ruling at the date of the transaction. 
Monetary assets and liabilities denominated in foreign 
currencies at the statement of financial position date are 
retranslated to the functional currency at the foreign exchange 
rate ruling at that date. Foreign exchange differences arising on 
translation are recognised in the consolidated income statement 
with administrative expenses. Non-monetary assets and 
liabilities that are measured in terms of historical cost in 
a foreign currency are translated using the exchange rate at 
the date of the transaction.

The assets and liabilities of foreign operations, including 
goodwill and fair value adjustments arising on consolidation, 
are translated to the Group’s presentational currency, at foreign 
exchange rates ruling at the statement of financial position date. 
The revenues and expenses of foreign operations are translated 
at an average rate for the year where this rate approximates to 
the foreign exchange rates ruling at the dates of the transactions.

Exchange differences arising from this translation of foreign 
operations are reported as an item of other comprehensive 
income and accumulated in the translation reserve.

1.5. Alternative performance measures (‘APMs’)
The Group uses APMs to assess the financial performance of 
the business alongside statutory measures. These measures are 
non-IFRS measures. Further explanations of the APMs can be 
found in the Strategic Report and in note 2.

1.6. Non-underlying items
Non-underlying items are non-trading, non-cash or one-off items 
disclosed separately in the consolidated income statement 
where the quantum, nature or volatility of such items are 
considered by the management to otherwise distort the 
underlying performance of the Group. The following are included 
by the Group in its assessment of non-underlying items:

 − Transaction expenses associated with acquisitions
 − Purchase price relating to acquisitions treated as remuneration
 − Expenses directly associated with COVID-19
 − IPO-related expenses

1.7 Non-derivative financial instruments
Non-derivative financial instruments comprise investments, 
trade and other receivables, cash and cash equivalents, loans 
and borrowings, and trade and other payables.

Investments
Other investments are held at fair value through profit or loss.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020113

Trade and other receivables
Trade and other receivables are recognised initially at fair value. 
Subsequent to initial recognition, they are measured at 
amortised cost using the effective interest method, less any 
impairment losses, arising from expected credit losses.

Customer relationships
The Group recognises acquired customer relationships at fair 
value less any accumulated impairment losses. Customer  
relationships are amortised on a straight-line basis over the 
estimated useful life.

Unbilled revenue
Services provided to clients, which at the period end date have 
not been billed, are recognised as unbilled revenue and included 
in trade and other receivables.

Brand
The Group recognises acquired brand intangibles at fair value 
less any accumulated impairment losses. Brands are amortised 
on a straight-line basis over the estimated useful life.

Unbilled revenue is valued at selling price less provision for any 
foreseeable under-recovery when the outcome of the matter 
can be assessed with reasonable certainty. Provision is made for 
such factors as historical recoverability rates, contingencies, and 
agreements with clients and amounts considered irrecoverable 
by fee earners.

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and cash 
deposits. Bank overdrafts that are repayable on demand and 
form an integral part of the Group’s cash management are 
included as a component of cash and cash equivalents for the 
purpose only of the statement of cash flows.

Trade and other payables
Trade and other payables are recognised initially at fair value. 
Subsequent to initial recognition they are measured at 
amortised cost using the effective interest method.

Interest-bearing borrowings
Interest-bearing borrowings are recognised initially at fair 
value less attributable transaction costs. Subsequent to 
initial recognition, interest-bearing borrowings are stated at 
amortised cost using the effective interest method, less any 
impairment losses.

1.8 Property, plant and equipment
Property, plant and equipment is stated at cost less 
accumulated depreciation and accumulated impairment losses.

Where parts of an item of property, plant and equipment have 
different useful lives, they are accounted for as separate items 
of property, plant and equipment.

Depreciation is charged to the income statement on a straight-
line basis over the estimated useful lives of each part of an item 
of property, plant and equipment. The estimated useful lives are 
as follows:

 − Right of use asset 
Over remaining term of the lease
 − Leasehold improvements  Over remaining term of the lease
 − Computer equipment 
 − Office equipment and  
fixtures and fittings 

5-10 years

4 years

Depreciation methods, useful lives and residual values are 
reviewed at each statement of financial position date.

1.9 Intangible assets and goodwill
Goodwill
Goodwill is stated at cost less any accumulated impairment 
losses. Goodwill is allocated to cash-generating units and is 
not amortised but is tested annually for impairment. Refer to 
further detail in note 1.10 that discusses the methodology and 
policy for assessing impairment.

Software costs
Significant costs associated with software development are 
deferred and amortised on a straight-line basis over the period 
of their expected benefit.

Capitalised development costs
Expenditure on research activities is recognised in the income 
statement as an expense is incurred.

Expenditure on development activities is capitalised if the 
product or process is technically and commercially feasible and 
the Group intends to and has the technical ability and sufficient 
resources to complete development, future economic benefits 
are probable and if the Group can measure reliably the 
expenditure attributable to the intangible asset during its 
development. Development activities involve a plan or design 
for the production of new or substantially improved products 
or processes. The expenditure capitalised includes the cost 
of materials, direct labour and an appropriate proportion of 
overheads and capitalised borrowing costs. Other development 
expenditure is recognised in the income statement as an 
expense is incurred. Capitalised development expenditure is 
stated at cost less accumulated amortisation and less 
accumulated impairment losses.

Amortisation 
Amortisation is charged to the income statement on a straight-
line basis over the estimated useful lives of intangible assets 
unless such lives are indefinite. Intangible assets with an 
indefinite useful life and goodwill are systematically tested for 
impairment at each statement of financial position date. 
Other intangible assets are amortised from the date they are 
available for use. The estimated useful lives are as follows:

 − Customer relationships 
 − Brand   
 − Software costs   
 − Capitalised development costs 

10 years
2 years
4 years
4 years

1.10 Impairment
Financial assets (including receivables)
The Group recognises a loss allowance for expected credit 
losses on investments in debt instruments that are measured 
at amortised cost or at FVTOCI, trade receivables and contract 
assets. The amount of expected credit losses is updated at each 
reporting date to reflect changes in credit risk since initial 
recognition of the respective financial instrument.

The Group recognises lifetime expected credit losses (ECL) for 
trade receivables and contract assets. The expected credit 
losses on these financial assets are estimated using a provision 
matrix based on the Group’s historical credit loss experience, 
adjusted for factors that are specific to the debtors, general 
economic conditions and an assessment of both the current as 
well as the forecast direction of conditions at the reporting date, 
including time value of money where appropriate.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
114

1. Accounting policies continued
For other financial instruments, the Group recognises lifetime 
ECL when there has been a significant increase in credit risk 
since initial recognition. However, if the credit risk on the 
financial instrument has not increased significantly since initial 
recognition, the Group measures the loss allowance for that 
financial instrument at an amount equal to 12-month ECL.

Lifetime ECL represents the expected credit losses that will 
result from all possible default events over the expected life of 
a financial instrument. In contrast, 12-month ECL represents the 
portion of lifetime ECL that is expected to result from default 
events on a financial instrument that are possible within 
12 months after the reporting date.

(i) Significant increase or decrease in credit risk
In assessing whether the credit risk on a financial instrument 
has changed significantly since initial recognition, the Group 
compares the risk of a default occurring on the financial 
instrument at the reporting date with the risk of a default 
occurring on the financial instrument at the date of initial 
recognition. In making this assessment, the Group considers 
both quantitative and qualitative information that is reasonable 
and supportable, including historical experience and forward-
looking information that is available without undue cost or effort. 
Examples of forward-looking information the Group may 
consider include the future prospects of the industries in which 
the Group’s debtors operate, obtained from economic expert 
reports, financial analysts, governmental bodies, relevant 
think-tanks and other similar organisations, as well as 
consideration of various external sources of actual and forecast 
economic information that relate to the Group’s core operations.

In particular, the following information is taken into account 
when assessing whether credit risk has increased significantly 
since initial recognition:

 − an actual or expected significant deterioration in the financial 
instrument’s external (if available) or internal credit rating;

 − significant deterioration in external market indicators of credit 

risk for a particular financial instrument;

 − existing or forecast adverse changes in business, financial or 
economic conditions that are expected to cause a significant 
change in the debtor’s ability to meet its debt obligations;

 − an actual or expected significant deterioration or improvement 

in the operating results of the debtor;

 − significant changes in credit risk on other financial instruments 

of the same debtor; and

 − an actual or expected significant adverse change in the 

regulatory, economic, or technological environment of the 
debtor that results in a significant change in the debtor’s ability 
to meet its debt obligations.

Despite the foregoing, the Group assumes that the credit risk on 
a financial instrument has not increased significantly since initial 
recognition if the financial instrument is determined to have low 
credit risk at the reporting date. A financial instrument is 
determined to have low credit risk if:

1. the financial instrument has a low risk of default;

2.  the debtor has a strong capacity to meet its contractual cash 

flow obligations in the near term; and

3.  adverse changes in economic and business conditions in the 
longer term may, but will not necessarily, reduce the ability 
of the borrower to fulfil its contractual cash flow obligations.

The Group regularly monitors the effectiveness of the criteria 
used to identify whether there has been a significant increase in 
credit risk and revises them as appropriate to ensure that the 
criteria are capable of identifying significant increase in credit 
risk before the amount becomes past due.

(ii) Definition of default
The Group considers the following as constituting an event of 
default for internal credit risk management purposes as 
historical experience indicates that financial assets that meet 
either of the following criteria are generally not recoverable:

 − when there is a breach of financial covenants by the debtor; or

 − information developed internally or obtained from external 

sources indicates that the debtor is unlikely to pay its 
creditors, including the Group, in full (without taking into 
account any collateral held by the Group).

(iii) Credit-impaired financial assets
A financial asset is credit-impaired when one or more events 
that have a detrimental impact on the estimated future cash 
flows of that financial asset have occurred. Evidence that a 
financial asset is credit-impaired includes observable data about 
the following events:

1. significant financial difficulty of the issuer or the borrower;

2.  a breach of contract, such as a default or past due event (see 

(ii) above);

3.  the lender(s) of the borrower, for economic or contractual 

reasons relating to the borrower’s financial difficulty, having 
granted to the borrower a concession(s) that the lender(s) 
would not otherwise consider;

4.  it is becoming probable that the borrower will enter 

bankruptcy or other financial reorganisation; or

5   the disappearance of an active market for that financial asset 

because of financial difficulties.

(iv) Write-off policy
The Group writes off a financial asset when there is information 
indicating that the debtor is in severe financial difficulty and 
there is no realistic prospect of recovery, e.g. when the debtor 
has been placed under liquidation or has entered into bankruptcy 
proceedings. Financial assets written off may still be subject to 
enforcement activities under the Group’s recovery procedures, 
taking into account legal advice where appropriate. 
Any recoveries made are recognised in profit or loss.

(v) Measurement and recognition of expected credit losses
The measurement of expected credit losses is a function of the 
probability of default, loss given default (i.e. the magnitude of 
the loss if there is a default) and the exposure at default. 
The assessment of the probability of default and loss given 
default is based on historical data adjusted by forward-looking 
information as described above. As for the exposure at default, 
for financial assets, this is represented by the assets’ gross 
carrying amount at the reporting date.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020115

1.11 Employee benefits
Defined contribution plans
A defined contribution plan is a post-employment benefit plan 
under which the Group pays fixed contributions into a separate 
entity and will have no legal or constructive obligation to pay 
further amounts. Obligations for contributions to defined 
contribution pension plans are recognised as an expense in the 
income statement in the periods during which services are 
rendered by employees.

Short-term benefits
Short-term employee benefit obligations are measured on an 
undiscounted basis and are expensed as the related service is 
provided. A liability is recognised for the amount expected to be 
paid under short-term cash bonus or profit-sharing plans if the 
Group has a present legal or constructive obligation to pay this 
amount as a result of past service provided by the employee 
and the obligation can be estimated reliably.

1.12 Provisions
A provision is recognised in the statement of financial position 
when the Group has a present legal or constructive obligation 
as a result of a past event, that can be reliably measured and it 
is probable that an outflow of economic benefits will be required 
to settle the obligation. Provisions are determined by discounting 
the expected future cash flows at a pre-tax rate that reflects 
risks specific to the liability.

1.13 Share-based payments
The Group operates equity-settled, share-based compensation 
plans, under which the business receives services from partners 
and employees as consideration for equity instruments (share 
awards and options) of the Group. The fair value of the services 
received in exchange for the grant of share awards and options 
is recognised as an expense. The total amount to be expensed 
is determined by reference to the fair value of the share awards 
and options granted, excluding the impact of any non-market 
service and performance vesting conditions (for example, 
remaining engaged by the entity over a specified time period). 
Non-market vesting conditions are included in assumptions 
about the number of share awards and options that are 
expected to vest. The total amount expensed is recognised over 
the vesting period, which is the period over which all of the 
specified existing conditions are to be satisfied. At each 
statement of financial position date, the Group revises its 
estimates of the number of share awards and options that are 
expected to vest based on the non-market vesting conditions. 
It recognises the impact of the revision to original estimates, if 
any, in the income statement, with a corresponding adjustment 
to the share-based payments reserve within equity. 

The social security contributions in connection with the grant 
of the share awards is itself considered an integral part of the 
grant, and the charge will be treated as an equity-settled 
transaction. The cumulative share-based payment charge held 
in reserves is recycled into retained earnings when the share 
awards or options lapse or are exercised.

For financial assets, the expected credit loss is estimated as the 
difference between all contractual cash flows that are due to the 
Group in accordance with the contract and all the cash flows 
that the Group expects to receive, discounted at the original 
effective interest rate. For a lease receivable, the cash flows 
used for determining the expected credit losses is consistent 
with the cash flows used in measuring the lease receivable in 
accordance with IFRS 16.

If the Group has measured the loss allowance for a financial 
instrument at an amount equal to lifetime ECL in the previous 
reporting period, but determines at the current reporting date 
that the conditions for lifetime ECL are no longer met, the Group 
measures the loss allowance at an amount equal to 12-month 
ECL at the current reporting date, except for assets for which 
the simplified approach was used.

The Group recognises an impairment gain or loss in profit or loss 
for all financial instruments with a corresponding adjustment to 
their carrying amount through a loss allowance account, except 
for investments in debt instruments that are measured at 
FVTOCI, for which the loss allowance is recognised in other 
comprehensive income and accumulated in the investment 
revaluation reserve, and does not reduce the carrying amount 
of the financial asset in the statement of financial position.

Non-financial assets
The carrying amounts of the Group’s non-financial assets are 
reviewed at each reporting date to determine whether there is 
any indication of impairment. If any such indication exists, then 
the asset’s recoverable amount is estimated. For goodwill, and 
intangible assets that have indefinite useful lives or that are not 
yet available for use, the recoverable amount is estimated each 
year at the same time.

The recoverable amount of an asset or cash-generating unit is 
the greater of its value in use and its fair value less costs to sell. 
In assessing value in use, the estimated future cash flows are 
discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value 
of money and the risks specific to the asset. For the purpose 
of impairment testing, assets that cannot be tested individually 
are grouped together into the smallest group of assets that 
generates cash inflows from continuing use that are largely 
independent of the cash inflows of other assets or groups 
of assets (the ‘cash-generating unit’). The goodwill acquired in 
a business combination, for the purpose of impairment testing, 
is allocated to cash-generating units, or (‘CGU’), that are 
expected to benefit from the synergies of the combination. 
For the purposes of goodwill impairment testing, CGUs to which 
goodwill has been allocated are aggregated so that the level at 
which impairment is tested reflects the lowest level at which 
goodwill is monitored for internal reporting purposes but not 
at a level higher than the group’s operating segment.

An impairment loss in respect of goodwill is not reversed. 
In respect of other assets, impairment losses recognised in prior 
periods are assessed at each reporting date for any indications 
that the loss has decreased or no longer exists. An impairment 
loss is reversed if there has been a change in the estimates 
used to determine the recoverable amount. An impairment loss 
is reversed only to the extent that the asset’s carrying amount 
does not exceed the carrying amount that would have been 
determined, net of depreciation or amortisation, if no 
impairment loss had been recognised.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information116

1. Accounting policies continued
1.14 Share capital
Ordinary shares are classified as equity. Incremental costs 
directly attributable to the issue of new shares or options are 
shown in equity as a deduction, net of tax, from the proceeds.

Where any Group company purchases the Company’s equity 
share capital (‘Treasury shares’), the consideration paid, 
including any directly attributable incremental costs (net of 
income taxes), is deducted from equity attributable to the 
Company’s equity holders until the shares are cancelled 
or reissued.

1.15 Net revenue
Net revenue is measured based on the consideration specified 
in a contract with a client and excludes amounts collected on 
behalf of third parties. Net revenue represents the fair value of 
the consideration receivable in respect of professional services 
provided during the period, exclusive of disbursements and 
value added taxes.

A contract with a client is recognised when a contract is signed 
and legally enforceable by the Group; this will be prior to the 
commencement of work for a client and therefore before any 
time is accrued by the Group. A single performance obligation 
is identified on a contract by contract basis; where contracts are 
entered into at the same time with the same client at differing 
rates, these may be considered a single contract for the 
purposes of revenue recognition.

The Group does not provide extended terms on its services and 
therefore no significant financing components are identified by 
the Group. The Group applies the revenue constraint in respect 
of variable consideration by estimating the amount from clients 
on unbilled items. This assessment is based on the Group’s 
historical recoverability rates, contingencies, agreements with 
clients and amounts considered irrecoverable by fee earners. 
Revenue is only recognised on contingent matters from the 
point at which it is highly probable that a significant reversal in 
the amount of cumulative revenue recognised will not occur, 
and it is measured by consideration of historical recoverability 
rates and agreements with clients.

1.16 Financing income and expenses
Financing expenses comprise interest payable, unwinding of 
the discount on provisions, and net foreign exchange losses that 
are recognised in the income statement (see foreign currency 
accounting policy – note 1.4). Borrowing costs that are directly 
attributable to the acquisition, construction or production of an 
asset that takes a substantial time to be prepared for use, are 
capitalised as part of the cost of that asset. Financing income 
comprise interest receivable on funds invested, and 
dividend income.

Interest income and interest payable is recognised in the income 
statement as it accrues, using the effective interest method. 
Dividend income is recognised in the income statement on the 
date the entity’s right to receive payments is established. 
Foreign currency gains and losses are reported on a net basis.

1.17 Segmental reporting
Operating segments are reported in a manner consistent with 
the internal reporting provided to the Company’s Board of 
Directors (‘the Board’) which is considered as the Group’s chief 
operating decision maker and is responsible for allocating 
resources and assessing performance of the operating 
segments. The Board considers the business from both 
a geographic and divisional perspective. Geographically, 
management considers the performance of the Group between 
the UK, Rest of Europe, Middle East and the Rest of the World.

1.18 Taxation
Current tax
The tax expense represents the current tax relating to the 
Company and other Group companies. The current tax expense 
is based on taxable profits of these companies for the year. 
Taxable profit differs from net profit as reported in the income 
statement because it excludes items of income or expense that 
are taxable or deductible in other years and it further excludes 
items that are never taxable or deductible. The current tax 
liability is calculated using tax rates that have been enacted 
or substantively enacted by the statement of financial 
position date.

A provision is recognised for those matters for which the tax 
determination is uncertain but it is considered probable that 
there will be a future outflow of funds to a tax authority. 
The provisions are measured at the best estimate of the amount 
expected to become payable. The assessment is based on the 
judgment of tax professionals within the Group supported by 
previous experience in respect of such activities and in certain 
cases based on specialist independent tax advice.

Current tax assets and liabilities are offset only when there is 
a legally enforceable right to set off the amounts and the Group 
intends to either settle on a net basis or realise the asset and 
settle the liability simultaneously.

Deferred tax
Deferred tax is the tax expected to be payable or recoverable 
on differences between the carrying amounts of assets and 
liabilities in the financial statements and the corresponding 
tax bases used in the computation of taxable profit, and is 
accounted for using the liability method. Deferred tax liabilities 
are generally recognised for all taxable temporary differences 
and deferred tax assets are recognised to the extent that it is 
probable that taxable profits will be available against which 
deductible temporary differences can be utilised. Such assets 
and liabilities are not recognised if the temporary difference 
arises from the initial recognition of goodwill or from the initial 
recognition (other than in a business combination) of other 
assets and liabilities in a transaction that affects neither the 
taxable profit nor the accounting profit. In addition, a deferred 
tax liability is not recognised if the temporary difference arises 
from the initial recognition of goodwill.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020117

Prior to the reorganisation on 9 March 2019, all of the profits 
earned by the LLPs were attributable to Members who were 
individual persons so neither taxation nor related deferred 
taxation on those profits is accounted for in the historical 
financial information relating to this period.

1.19 Dividends
Dividend distributions are recognised in the consolidated 
financial statements when the shareholders’ right to receive 
payment is established.

Final dividend distributions are recognised in the period in which 
they are approved by the shareholders, whilst interim dividend 
distributions are recognised in the period in which they are 
declared and paid.

1.20 Transactions with and amounts due to members 
of limited liability partnerships or general partnership 
(‘Partnerships’) in the Group
Divisible profits and payments to members of partnerships 
in the Group
Members of partnerships within the Group (‘members’), under 
the terms of the relevant members’ agreement, draw monthly 
on account. Drawings are based on a fixed share.

Pre-IPO, the partners who are equity members of the 
partnerships received drawings throughout the year. After the 
year end a final payment/(or receipt) was usually paid/received 
up to a maximum of the total distributable profits of 
the partnership.

Any unallocated profit after distribution to members are included 
in other reserves.

Post-IPO, all members have a fixed share that forms part of 
a wider remuneration package. This amount is reviewed on an 
annual basis and is recognised within the income statement 
within direct costs. The amounts that are due to the partners 
from the periods prior to the IPO are recognised as amounts 
due to members of partnerships in the Group. 

Members’ remuneration charged as an expense
Members’ remuneration charged as an expense is recognised 
within direct costs totalling £38,808,000 (2019: £31,014,000). 
Pre-IPO, this was calculated based on the monthly draw of 
members. Post-IPO, this has been calculated based on the Total 
Fixed Annual Compensation Amount, which is the members’ 
annual fixed profit share plus, for some members, a nominal 
salary. Any dividend income received as shareholders and 
amounts from participation in share incentive plans are excluded 
from members’ remuneration charged as an expense.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries, subsidiary 
undertakings and associates, and interests in joint ventures, 
except where the Group is able to control the reversal of the 
temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future. 
Deferred tax assets arising from deductible temporary 
differences associated with such investments and interests are 
only recognised to the extent that it is probable that there will be 
sufficient taxable profits against which to utilise the benefits of 
the temporary differences and they are expected to reverse in 
the foreseeable future. The carrying amount of deferred tax 
assets is reviewed at each reporting date and reduced to the 
extent that it is no longer probable that sufficient taxable profits 
will be available to allow all or part of the asset to be recovered. 
Deferred tax is calculated at the tax rates that are expected to 
apply in the period when the liability is settled or the asset is 
realised based on tax laws and rates that have been enacted or 
substantively enacted at the reporting date. The measurement 
of deferred tax liabilities and assets reflects the tax 
consequences that would follow from the manner in which 
the Group expects, at the end of the reporting period, to recover 
or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset when there is 
a legally enforceable right to set off current tax assets against 
current tax liabilities and when they relate to income taxes 
levied by the same taxation authority and the Group intends 
to settle its current tax assets and liabilities on a net basis.

For the purposes of measuring deferred tax liabilities and 
deferred tax assets for investment properties that are measured 
using the fair value model, the carrying amounts of such 
properties are presumed to be recovered entirely through sale, 
unless the presumption is rebutted. 

As a result, the Group has not recognised any deferred taxes on 
changes in fair value of the investment properties, as the Group 
is not subject to any income taxes on the fair value changes of 
the investment properties on disposal.

Current tax and deferred tax for the year
Current and deferred tax are recognised in the income 
statement, except when they relate to items that are recognised 
in other comprehensive income or directly in equity, in which 
case, the current and deferred tax are also recognised in other 
comprehensive income or directly in equity respectively. 
Where current tax or deferred tax arises from the initial 
accounting for a business combination, the tax effect is included 
in the accounting for the business combination.

A share of the Group’s profits is earned by the limited liability 
partnerships (‘LLPs’) within the Group. The taxation on profits 
earned by the LLPs is, generally, recognised as a liability borne 
by the Members. The Members include a corporate entity and 
individual persons. The corporate member is subject to taxation 
on its share of the LLPs’ profits as set out above. Taxation on the 
individual persons’ share of the LLPs’ profits remains their 
personal liability so neither taxation nor related deferred taxation 
is accounted for in the financial information of the Group, 
although payment of such liabilities is administered by the 
Group on behalf of those Members.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information118

1. Accounting policies continued
1.21 Adoption of new and revised standards
New and amended IFRSs that are effective for the 
current year
The Group has applied IFRS 16 from 1 May 2019.

IFRS 16: Leases 
The Group has adopted ‘IFRS 16’ using the modified 
retrospective approach from 1 May 2019, but has not restated 
comparatives for previous reporting periods, as permitted under 
the specific transitional provisions in the standard. 
The reclassifications and adjustments arising from the new 
leasing rules are therefore recognised in the opening statement 
of financial position on 1 May 2019.

The Group has lease contracts for various offices and office 
equipment. Before the adoption of IFRS 16 the Group accounted 
for leases under IAS 17: Leases (‘IAS 17’) and were classified as 
either finance or operating leases. Under IAS 17, all the Group’s 
leases were classified as operating leases and the payments 
made on leases (net of any incentives received from the lessor) 
were charged to the income statement on a straight-line basis 
over the period of the lease.

On adoption of IFRS 16, the Group recognised right-of-use 
assets and lease liabilities in relation to leases which had 
previously been classified as operating leases under the 
principles of IAS 17. The Group has elected to measure its right 
of use assets arising from property leases using the approach 
set out in IFRS 16.C8(b)(i). Under IFRS 16.C8(b)(i) right of use 
assets are calculated as if the Standard applied at lease 
commencement, but discounted using the borrowing rate at the 
date of initial application. Lease liabilities were measured at the 
present value of the remaining lease payments, discounted 
using the Group’s incremental borrowing rate.

The Group’s weighted average incremental borrowing rate used 
as at 1 May 2019 was 2.57%.

The change in accounting policy resulted in the following 
operating lease commitments disclosed under IAS 17 being 
recorded as lease liabilities on the statement of financial position 
at 1 May 2019:

Total operating lease commitments 
disclosed at 30 April 2019
Short-term land low-value eases not included in 
lease liabilities
Changes in terms recognised under IFRS 16
Discounted using incremental borrowing rate
Total lease liabilities recognised under 
IFRS 16 at 1 May 2019

£’000

73,212

(1,989)
21,449
(9,370)

87,302

In applying IFRS 16 for the first time, the Group has used the 
following practical expedients permitted by the standard:

 − The use of a single discount rate to a portfolio of leases 

with reasonably similar characteristics.

 − Reliance on previous assessments on whether leases 

are onerous.

 − The accounting for operating leases with a remaining lease 

term of less than 12 months as at 1 May 2019 as short-term.

 − The exclusion of initial direct costs for the measurement 
of the right-of-use asset at the date of initial application.

 − The use of hindsight in determining the lease term where the 
contract contains options to extend or terminate the lease.

The Group has also elected not to reassess whether a contract 
is, or contains, a lease at the date of initial application. Instead, 
for contracts entered into before the transition date, the Group 
relied on its assessment made applying IAS 17 and IFRIC 4: 
Determining whether an Arrangement contains a Lease.

The Group remeasures the lease liability (and makes a 
corresponding adjustment to the related right-of-use asset) 
whenever: 

 − the lease term has changed or there is a change in the 

assessment of exercise of a purchase option, in which case 
the lease liability is remeasured by discounting the revised 
lease payments using a revised discount rate. 

 − the lease payments change due to changes in an index or rate 
or a change in expected payment under a guaranteed residual 
value, in which cases the lease liability is remeasured by 
discounting the revised lease payments using the initial 
discount rate (unless the lease payments change is due to 
a change in a floating interest rate, in which case a revised 
discount rate is used). 

 − a lease contract is modified and the lease modification is not 
accounted for as a separate lease, in which case the lease 
liability is remeasured by discounting the revised lease 
payments using a revised discount rate. 

The Group did not make any such adjustments during the 
periods presented.

The impact of the first-time application of IFRS 16 on the 
statement of financial position at 1 May 2019 is:

Property, plant and equipment
Right-of-use asset
Trade and other receivables
Prepayments
Current trade and other payables
Accruals
Operating lease incentives
Lease liabilities
Non-current trade and other payables
Operating lease incentives
Lease liabilities
Net assets
Equity
Accumulated losses
Total equity

Impact of 
transition
£’000

70,342

(1,689)

(537)
(1,412)
8,276

(10,072)
78,113
(5,715)

(5,715)
(5,715)

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
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As the Group has applied the simplified approach in respect 
of comparatives at transition, comparative information has 
not been restated and continues to be reported under IAS 17. 
The table below demonstrates the impact of using IAS 17 
compares to IFRS 16 on the Group’s income statement for the 
year to 30 April 2020:

Rental expense
Depreciation, amortisation 
and impairment
Administrative expenses

IAS 17
£’000
(15,072)

Impact of 
transition
£’000
15,072

IFRS 16
£’000
–

–
(15,072)

(11,580)
3,492

(11,580)
(11,580)

Operating profit

(15,072)

3,492

(11,580)

Adjusted operating profit
Depreciation, amortisation 
and impairment

(15,072)

15,072

–

–

(11,580)

(11,580)

Interest payable on leases
Profit before tax

–
(15,072)

(2,047)
1,445

(2,047)
(13,627)

From 1 May 2019, leases are recognised as a right-of-use asset 
with a corresponding liability at the date at which the lease asset 
is available for use by the Group. 

Right-of-use assets are measured at cost, less any accumulated 
depreciation and impairment losses, and adjusted for any 
re-measurement of lease liabilities. The cost of right-of-use 
assets includes the amount of lease liabilities recognised, initial 
direct costs incurred, and lease payments made on or before 
the commencement date, less any lease incentives received. 
Right-of-use assets are depreciated over the shorter of the 
asset’s useful life and the lease term on a straight-line basis. 
Right-of-use assets are recognised within property, plant 
and equipment. 

Lease liabilities are initially measured at the net present value 
of lease payments to be made over the lease term. The lease 
payments include fixed payments (including in-substance fixed 
payments) less any lease incentives receivable, variable lease 
payments that depend on an index or a rate, and amounts 
expected to be paid under residual value guarantees. The lease 
payments also include the exercise price of a purchase option 
reasonably certain to be exercised by the Group and payments 
of penalties for terminating a lease, if the lease term reflects the 
Group exercising the option to terminate.

In calculating the present value of lease payments, the Group 
uses the incremental borrowing rate at the lease 
commencement date if the interest rate implicit in the lease is 
not readily determinable. After the commencement date, the 
amount of lease liabilities is increased to reflect the accretion of 
interest and reduced for the lease payments made. In addition, 
the carrying amount of lease liabilities is re-measured if there 
is a modification, a change in the lease term, a change in the 
in-substance fixed lease payments or a change in the 
assessment to purchase the underlying asset.

Extension and termination options are included in several of the 
property leases across the Group. The Group determines the 
lease term as the non-cancellable term of the lease, together 
with any periods covered by an option to extend the lease if it is 
reasonably certain to be exercised, or any period covered by an 
option to terminate the lease if it is reasonably certain not to be 
exercised. The Group applies judgement in evaluating whether it 
is reasonably certain to exercise an option to renew or terminate 
a lease. Management considers all facts and circumstances that 
create an economic incentive to exercise an extension option, or 
not exercise a termination option. After the commencement 
date, the Group reassesses the lease term if there is a 
significant event or change in circumstances that is within its 
control and affects its ability to exercise, or not to exercise, the 
option to renew or terminate the contract.

Payments associated with short-term leases and leases of 
low-value assets (with a value of less than £5,000) are 
recognised on a straight-line basis as an expense in the income 
statement. Short-term leases have a term of 12 months or less.

1.21.1 The following amendments have been adopted in 
the year:
 − IFRS 9, ‘Financial instruments’ on prepayment features with 

negative compensation 

 − IAS 28, ‘Investments in associates’, on long term interests in 

associates and joint ventures

 − IAS 19, ‘Employee benefits’ Plan amendment, curtailment or 

settlement’

 − Annual improvements 2015-2017

 − IFRIC 23 ‘Uncertainty over income tax’

 The above interpretations and revised standards have not had 
any material impact on the amounts reported in these financial 
statements or the disclosures required.

1.22 IFRS not yet applied
The following IFRSs have been issued but have not been applied 
by the Group in these consolidated financial statements. 
Their adoption is not expected to have a material effect on the 
financial information unless otherwise indicated:

 − Amendment to IFRS 3, Business combinations

 − Amendments to References to the Conceptual Framework in 

IFRS Standards

 − Definition of Material (Amendments to IAS 1 and IAS 8)

 − Interest Rate Benchmark Reform (Amendments to IFRS 9, 

IAS 39 and IFRS 7)

 − COVID-19-Related Rent Concessions (Amendment to IFRS 16)

1.23 Re-presentation of prior year
The prior-period financial results have been re-presented for the 
impact of discontinued operations (note 11).

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1. Accounting policies continued
1.24 Accounting estimates and judgement
The preparation of the financial statements under IFRS requires 
management to make judgements, estimates and assumptions 
which affect the financial information. The estimates and 
associated assumptions are based on historical experience and 
other factors that are considered to be relevant and are 
reviewed on an ongoing basis.

The key areas of judgements, estimate and assumptions relate 
to the fair value of unbilled revenue, impairment of trade 
receivables, professional indemnity provisions and control over 
ABS and non-ABS Groups. 

Critical judgements in applying the Group’s 
accounting policies
Control over the ABS and non-ABS Groups
Regulations in certain jurisdictions in which the Group is 
represented allow Alternative Business Structures (‘ABS’) where 
legal firms can be owned by non-lawyers. This is not the case in 
other jurisdictions (‘non-ABS’). As a result, DWF LLP, the head of 
the non-ABS Group, is not directly owned by any entity within 
the ABS Group (which includes the ultimate parent DWF Group 
plc). Consolidation of DWF LLP and the other non-ABS entities 
depends on the assessment of whether a member of the ABS 
Group is exposed, or has rights, to variable returns from its 
involvement with such entity and has the ability to affect those 
returns through its power over such entity. DWF LLP and the 
other non-ABS entities are consolidated in these financial 
statements on the basis of the Governance Deed adopted by 
the Group. 

Professional indemnity insurance claims
There is significant judgement in the recognition and 
quantification of the liability associated with claims and 
regulatory proceedings. Recognition is based on the assessed 
likelihood of an individual claim’s success. When the outflow 
is both probable and can be estimated reliably, a liability is 
recognised for the best estimate of the gross liability with 
a separate asset recognised for any portion that the Group will 
recover from its insurers. Where the payment is not probable 
or cannot be estimated reliably no liability is recognised. 
Gross liability is recognised in other payables and the related 
asset is recognised in other receivables in the consolidated 
statement of financial position.

Business combinations – acquisition date
In accordance with IAS 1.122, management has made 
judgements in respect of when control was obtained for the 
acquisitions of subsidiaries. This included evaluating when 
power over the relevant activities of the subsidiaries was 
obtained, including an assessment of both the existing rights 
that gave the current ability to direct the relevant activities and 
protective rights.

Key sources of estimation uncertainty
The key assumptions concerning the future, and other key 
sources of estimation uncertainty at the reporting period that 
may have a significant risk of causing material adjustment of the 
carrying amounts of assets and liabilities within the next 
financial year, are discussed below. 

Unbilled revenue
The valuation of unbilled revenue is based on an estimate of the 
amount expected to be recoverable from clients on unbilled 
matters based on the time spent at a rate which is defined by 
factors including time spent, the expertise and skills provided, 
and expenses incurred. Provisions are made for such factors as 
historical recoverability rates, contingencies, the outcomes of 
previous matters and agreements with clients. 
Respective amounts are provided in note 15.

Management considers the values of unbilled revenue and the 
trade receivables provision to be material and have reviewed the 
significant risk of material change within the next financial year 
as required by IAS 1:125, no material change is expected due to 
the historic rates applied by the Group expected to only change 
by immaterial amounts. No sensitivity analysis has therefore 
been provided.

Trade receivables provision
The valuation of amounts recoverable and not recoverable on 
trade receivables involves significant estimation. The estimation 
of provisions is established based on interactions between 
finance, the fee earner and clients, mindful of the specific 
circumstances of clients and individual matters and invoices 
and guided by calculation rules applied to the aged population 
of all trade receivables (excluding those already addressed 
by more specific provisions). Bad debt provision amounting 
to £11,871,000 was provided at 30 April 2020 (30 April 
2019: £6,534,000). Further details of trade receivables ageing 
and provision movement are provided in note 15.

IFRS 9 Financial instruments requires the expected credit losses 
to be measured using an unbiased and probability-weighted 
amount that is determined by evaluating a range of possible 
outcomes, the time value of money and reasonable and 
supportable information that is available without undue cost or 
effort at the reporting date about past events, current conditions 
and forecasts of future economic conditions. IFRS 9 allows 
practical expedients to be used when measuring credit losses. 
The Group has elected to use a provision matrix based on the 
ageing profit of debts and the historical credit loss rates adjusted 
by a forward looking estimate that includes the probability of 
a worsening domestic economic environment/specific 
conditions to a particular client over the coming quarters. 

Management considers the values of unbilled revenue and the 
trade receivables provision to be material and have reviewed the 
significant risk of material change within the next financial year 
as required by IAS 1:125, no material change is expected due to 
the historic rates applied by the Group expected to only change 
by immaterial amounts. No sensitivity analysis has therefore 
been provided.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020121

2. Alternative performance measures
Alternative performance measures are not intended to supplant IFRS measures. In line with investor feedback and to provide 
readers of the financial statements with additional understanding of the trading performance of the Group, adjusted earnings 
before interest, tax, depreciation and amortisation (‘EBITDA’) has been calculated as profit before tax after adding back:

 − impairment and amortisation of intangible assets – acquired;
 − non-underlying items;
 − share-based payments expense;
 − gain on bargain purchase;
 − net finance expense; and
 − depreciation, amortisation and impairment.

Owing to the change in partner remuneration structure effected on 15 March 2019 together with the application of IFRS 16 Leases 
effected on 1 May 2019, Underlying Adjusted EBITDA is presented to allow for greater comparability of financial performance 
between each period. Underlying Adjusted EBITDA is calculated as Adjusted EBITDA less the internally reported partner 
remuneration pro-forma adjustment and the impact of the transition to IFRS 16. 

In addition, underlying adjusted PBT is presented as adjusted PBT less the internally reported partner remuneration pro-forma 
adjustment and the impact of transition to IFRS 16. Lastly, the cost to income ratio is used to assess the levels of operational 
gearing in the Group. The cost to income ratio is defined as administrative expenses less non-underlying items, share-based 
payment expense and the impact of the transition to IFRS 16 divided by net revenue. Adjusted profit before tax, adjusted EBITDA 
and underlying adjusted EBITDA reconcile to profit on continuing activities before tax as follows:

Profit before tax (‘PBT’)
Amortisation of intangible assets – acquired
Impairment
Gain on bargain purchase
Non-underlying items
Share-based payments expense
Adjusted PBT
Depreciation of right-of-use asset (note 1.21)
Other depreciation and amortisation
Interest payable on leases (note 1.21)
Net finance expense
Adjusted operating profit (‘Adjusted EBITDA’)
Internally reported partner remuneration pro-forma adjustment (Note 30)
Impact of the transition to IFRS 16 (Note 1.21)
Underlying adjusted EBITDA

Underlying adjusted PBT reconciles to Adjusted PBT as follows:

Adjusted PBT
Internally reported partner remuneration pro-forma adjustment (Note 30)
Impact of the transition to IFRS 16 (Note 1.21)
Underlying adjusted PBT

Re-presented 
(note 1.23)
2019
£’000
13,034
–
–
–
12,569
1,202
26,805
–
5,365
–
2,131
34,301
(6,456)
–
27,845

Re-presented 
(note 1.23)
2019
£’000
26,805
(6,456)
–
20,349

2020
£’000
18,198
1,510
382
(25,084)
7,632
12,570
15,208
11,580
6,175
2,047
1,905
36,915
–
(15,072)
21,843

2020
£’000
15,208
–
(1,445)
13,763

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
122

2. Alternative performance measures continued
The cost to income ratio is calculated as follows:

Net revenue
Administrative expenses
Amortisation of intangible assets – acquired
Impairment
Gain on bargain purchase
Non-underlying items
Share-based payments expense
Impact of transition to IFRS 16
Adjusted administrative expenses
Cost to income ratio

Re-presented 
(note 1.23)
2019
£’000
268,136
128,264
–
–
–
(12,569)
(1,202)
–
114,493
42.7%

2020
£’000
297,231
120,804
(1,510)
(382)
25,084
(7,632)
(12,570)
3,492
126,566
42.6%

3. Operating segments
Reporting segments
In accordance with IFRS 8 the Group’s operating segments are based on the operating results reviewed by the Board, who 
represents the chief operating decision maker (‘CODM’). The Group has the following four strategic divisions, which are its 
reportable segments. These divisions offer different services and are reported separately because of different specialisms from 
the teams in the business Group.

The following summary describes the operations of each reportable segment:

Reportable segment
Commercial Services

Insurance Services 

International

Connected Services

Operations
Provides commercial legal services, encompassing our Corporate Services, 
Litigation and Real Estate practice groups. 
Provides insurance legal services, encompassing our Professional Indemnity & 
Commercial, Catastrophic Personal Injury & Occupational Health, and Motor, Fraud 
& Claimant practice groups.
A division focussed on supporting clients on a global scale, with a sector-focussed 
approach to grow a client-orientated practice.
Encompasses various independent businesses that work alongside, support and 
deliver products and services to our legal teams and clients.

The revenue and operating profit are attributable to the principal activities of the Group. Information relating to each reportable 
segment is set out below:

For year ended 30 April 2020

Segment net revenue
Direct costs
Reported gross profit
Administrative expenses
Operating profit
Net finance expense
Profit before tax
Taxation
Profit from continuing operations

Commercial 
Services
£’000
104,367
(45,960)
58,407

Insurance 
Services
£’000
95,838
(49,726)
46,112

International
£’000
76,165
(45,188)
30,977

Connected 
Services
£’000
20,861
(14,123)
6,738

Total
£’000
297,231
(154,977)
142,234
(120,084)
22,150
(3,952)
18,198
(3,629)
14,569

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
For year ended 30 April 2019 (re-presented (note 1.23))

Restated

Segment net revenue
Direct costs
Gross profit
Administrative expenses
Operating profit
Net finance expense
Profit before tax
Taxation
Profit from continuing operations

Commercial 
Services
£’000
108,885
(40,499)
68,386

Insurance 
Services
£’000
91,062
(44,532)
46,530

International
£’000
49,729
(28,123)
21,606

Connected 
Services
£’000
18,460
(11,553)
6,907

For year ended 30 April 2019 – Underlying adjusted (re-presented (note 1.23))

Segment net revenue
Direct costs
Revised compensation model adjustment
Underlying gross profit

Commercial 
Services
£’000
108,885
(40,499)
(3,792)
64,594

Insurance 
Services
£’000
91,062
(44,532)
(2,555)
43,975

International
£’000
49,729
(28,123)
–
21,606

Connected 
Services
£’000
18,460
(11,553)
(109)
6,798

123

Re-presented 
(note 1.23)
Total
£’000
268,136
(124,707)
143,429
(128,264)
15,165
(2,132)
13,034
(138)
12,896

Re-presented 
(note 1.23)
Total
£’000
268,136
(124,707)
(6,456)
136,973

There are no intra-segmental revenues which are material for disclosure. Administrative expenses represent non-direct costs that 
are not specifically allocated to segments.

Revenue by Region
The UK is the Group’s country of domicile and the Group generates the majority of its revenue from external clients in the UK. 
The geographical analysis of revenue is on the basis of the country of origin in which the client is invoiced:

UK
Rest of Europe
Middle East
Rest of World
Net revenue

Re-presented 
(note 1.23)
2019
£’000
220,486
19,807
9,871
17,972
268,136

2020
£’000
218,562
45,905
6,702
26,062
297,231

Total assets and liabilities for each reportable segment are not presented as such information is not provided to the CODM.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
124

4. Operating profit and Auditor’s remuneration

Recognised in the income statement
Members’ remuneration charged as an expense
Net foreign exchange loss
Impairment of intangible assets – continuing operations
Impairment of intangible assets – discontinued operations
Amortisation of intangible assets – acquired
Amortisation of intangible assets – software and capitalised development costs
Depreciation of tangible assets
Depreciation of right-of-use asset
Operating lease cost on land and buildings
Short-term and low-value lease cost
Operating lease cost of other leases
Gain on bargain purchase
Non-underlying items
Share-based payments expense

Auditor’s remuneration
Audit of the Group financial statements
Amounts payable to the Company’s Auditor and its associates in respect of:
Audit of financial information of subsidiary undertakings and partnerships of the Group
Other assurance services
Tax advisory services
Other assurance services
Other services
Total fees

Non-underlying items are set out in the table below:

Acquisition-related advisory fees – successful
Acquisition-related advisory fees – aborted
Acquisition-related remuneration expense
COVID-19 related costs
IPO-related advisory fees
Non-underlying items

Notes

2020
£’000

Re-presented 
(note 1.23)
2019
£’000

13

13

12

12

38,808
517
382
654
1,510
1,504
4,671
11,580
–
1,310
–
(25,084)
7,632
12,570

340

144
–
–
43
161
688

2020
£’000
2,639
1,542
2,876
230
345
7,632

31,014
545
–
–
–
1,017
4,348
–
12,261
–
1,202
–
12,569
1,202

250

120
2,500
626
–
105
3,601

2019
£’000
–
–
–
–
12,569
12,569

Acquisition-related remuneration expense does not reflect the ongoing employment costs of the individuals retained as part of the 
acquisition agreement. The ongoing employment costs of these individuals is expensed in direct costs.

COVID-related costs include, inter-alia, specialist cleaning and additional IT support costs that are non-recurring. 

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. Net finance expense

Finance income
Interest receivable

Finance expense
Interest payable on bank borrowings
Other interest payable
Bank and other charges

Net finance expense
Finance expense – leases
Interest payable on leases

6. Taxation

UK corporation tax on profit
Foreign tax on profit
Adjustments in respect of prior periods
Current tax expense
Deferred tax credit
Adjustments in respect of prior periods
Deferred tax expense
Taxation

Factors affecting the tax charge for the year:

125

2019
£’000

293
293

1,057
279
1,088
2,424
2,131

–
–

Re-presented 
(note 1.23) 
2019
£’000
237
145
53
435
(297)
–
(297)
138

2020
£’000

456
456

1,655
165
541
2,361
1,905

2,047
2,047

2020
£’000
4,746
1,347
97
6,190
(2,587)
26
(2,561)
3,629

The effective tax rate is higher (2019: lower) than the average rate of corporate tax in the UK of 19% (2019: 19%). The difference is 
explained below:

Profit before taxation
Tax on Group profit at standard UK corporation tax rate of 19% (2019: 19%)
Tax borne by individual members of partnerships within the Group
Foreign tax rate differences
Non-taxable income
Non-deductible expenses
Adjustments in respect of prior periods
Brought forward tax losses utilised
Tax losses not recognised as assets
Effect on deferred tax of change in corporation tax rate
Group total tax charge for the year

Re-presented 
(note 1.23) 
2019
£’000
13,034
2,476
(4,708)
20
(135)
2,479
53
–
–
(47)
138

2020
£’000
18,198
3,458
–
917
(4,766)
3,326
123
(28)
706
(107)
3,629

On 18 November 2019, the UK Government cancelled plans to reduce the corporation tax rate from 19% to 17% from 1 April 2020. 
Deferred tax assets and liabilities are measured at the rates that are expected to apply in the periods of the reversal so UK deferred 
tax assets and liabilities previously measured at 17% are now measured at 19%.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
126

7. Dividends
Distributions to owners of the parent in the year:

FY 2019 final dividend
FY 2020 first interim dividend
FY 2020 second interim dividend
Total dividends paid in the year
Final dividend proposed

FY 2019 final dividend
FY 2020 first interim dividend
FY 2020 second interim dividend
Total dividends paid in the year
Final dividend proposed

2020
pence 
per share
1.00p
1.25p
1.25p
3.50p
0.75p

2020
£’000
2,746
3,428
3,637
9,811
2,434 

2019
pence 
per share
–
–
–
–
–

2019
£’000
–
–
–
–
–

The first interim dividend of 1.25 pence per share was approved by the Board on 13 November 2019. The dividend was paid on 
20 December 2019 to all shareholders on the Register of Members on 22 November 2019. The payment of this dividend did not 
have any tax consequences for the Group.

The second interim dividend of 1.25 pence per share was approved by the Board on 16 January 2020. The dividend was paid on 
21 February 2020 to all shareholders on the Register of Members on 24 January 2020. The payment of this dividend did not have 
any tax consequences for the Group.

The proposed final dividend of 0.75 pence per share was approved by the Board on 7 September 2020 and is subject to approval 
by shareholders at the Annual General Meeting in October. The final dividend has not been included as a liability in these financial 
statements. The proposed dividend is payable to all shareholders on the Register of Members on 25 September 2020. The dividend 
will be paid on 5 November 2020. The payment of this dividend will not have any tax consequences for the Group.

8. Earnings per share
The calculation of the basic and diluted earnings per share is based on the following data:

Earnings from continuing operations for the purpose of basic and diluted earnings per share
Losses from discontinued operations for the purpose of basic and diluted earnings per share
Earnings from all operations for the purpose of basic and diluted earnings per share

Weighted average number of ordinary shares for the purposes of basic earnings per share
Effect of dilutive potential ordinary shares:
Future exercise of share awards and options
Weighted average number of ordinary shares for the purposes of diluted earnings per share
Earnings from continuing operations per share attributable to the owners of the parent:
Basic earnings per share
Diluted earnings per share
Earnings from discontinued operations per share attributable to the owners of the parent:
Basic earnings per share
Diluted earnings per share
Earnings from all operations per share attributable to the owners of the parent:
Basic earnings per share
Diluted earnings per share

Re-presented 
(note 1.23) 
2019
£’000
12,896
(712)
12,184

2020
£’000
14,569
(4,301)
10,268

Re-presented 
(note 1.23) 
Number
271,406,294 269,221,068

Number

5,087,543

3,969,034
276,493,837 273,190,102

5.4p
5.3p

(1.6)p
(1.6)p

3.8p
3.7p

4.8p
4.7p

(0.3)p
(0.3)p

4.5p
4.5p

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
127

Adjusted earnings per share is included as an Alternative Performance Measure (‘APM’). Adjusted earnings per share is not 
presented in accordance with IAS 33. Adjusted earnings per share has been calculated using adjusted earnings calculated as profit 
after taxation but before:

 − non-underlying items;
 − share-based payments expense;
 − gain on bargain purchase;
 − amortisation of acquired intangible assets;
 − impairment;
 − the tax effect of the above items; and
 − in the prior year only, a tax adjustment included on a pro-forma basis to reflect a full year of normalised tax charge as if the 

corporate structure was in effect for the full year.

The calculation of adjusted basic and adjusted diluted earnings per share is based on:

Earnings from continuing operations for the purpose of basic and diluted earnings per share
Add/(remove):
Impairment
Amortisation of intangible assets – acquired
Gain on bargain purchase
Non-underlying items
Share-based payments expense
Tax effect of adjustments above
Pro-forma tax adjustment
Adjusted earnings for the purposes of adjusted earnings per share

Re-presented 
(note 1.23) 
2019
£’000
12,896

–
–
–
12,569
1,202
(204)
(5,275)
21,188

2020
£’000
14,569

382
1,510
(25,084)
7,632
12,570
(2,394)
–
9,185

Weighted average number of ordinary shares for the purposes of adjusted earnings per share
Add:
Additional shares held in trust
Weighted average number of ordinary shares for the purposes of adjusted basic earnings per share
Effect of dilutive potential ordinary shares:
3,969,034
Future exercise of share awards and options
Weighted average number of ordinary shares for the purposes of adjusted diluted earnings per share 307,893,998 300,000,000
7.2p
Adjusted basic earnings per share
7.1p
Adjusted diluted earnings per share

26,809,898
302,806,455 296,030,966

31,400,161

3.0p
3.0p

5,087,543

Re-presented 
(note 1.23) 
Number
271,406,294 269,221,068

Number

Tax adjustments of £2,394,000 (2019: £5,479,000) have been made in arriving at the adjusted earnings per share. This is based on 
an estimated full year equivalent effective tax rate of 21%, which is largely driven by the UK corporation tax rate of 19% adjusted 
upwards to take into account the effect of non-deductible expenses and higher overseas tax rates in certain territories.

Shares held in trust are i) issued shares that are owned by the EBT and RST and are recognised, on consolidation, as treasury 
shares; less ii) the future exercise of share awards and options.

9. Results of DWF Group plc
DWF Group plc, the parent company, recorded a loss of £12,886,000 during the year to 30 April 2020 (the period ended 30 April 
2019: £3,324,000).

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
128

10. Acquisitions of subsidiaries
Acquisitions in the year to 30 April 2020
Where applicable, acquisition-related remuneration expense does not reflect the ongoing employment costs of the individuals 
retained as part of the acquisition agreement. The ongoing employment costs of these individuals is expensed in direct costs.

a) Rousaud Costas Duran S.L.P. – Spain
On 20 December 2019, DWF Spain S.L.P., an indirect subsidiary of DWF Group plc, acquired 48% of the issued share capital of 
Rousaud Costas Duran S.L.P. (‘RCD’), a legal services business registered and operating in Spain. The remaining 52% of the share 
capital was acquired by DWF Group plc, who then sold its 52% shareholding to DWF Spain S.L.P. This transaction expands the 
Group’s geographic footprint. 

The Sellers consist of nine former equity partners who have all been retained as employees following the sale of the business. 
A total purchase price of £38.5m (or €45.2m) was agreed between DWF Group plc and the Sellers. This is comprised of the 
following components.

 − £6.3m (or €7.4m) initial cash payment paid on completion. This amount is linked to the continuing employment of the Sellers for 
a period of up to two years following completion. This cash outflow is accounted for as remuneration. It is initially recorded as 
a prepaid expense in the consolidated statement of financial position and is subsequently recorded as an expense in the income 
statement (classified as a non-underlying item) vesting evenly over the two-year period.

 − £9.4m (or €11.0m) deferred cash payments are due in four equal instalments over a period up to December 2021. These cash 

payments are also linked to the continuing employment of the Sellers. These future cash outflows are accounted for as 
remuneration. An expense in the income statement (classified as a non-underlying item) is recognised evenly over the two-year 
period. 

 − £1.8m (or €2.1m) deferred cash payments are due in two instalments up to November 2020. This cash outflow is accounted for 

as consideration within the scope of IFRS 3 Business combinations.

 − £1.7m (or €2.0m) deferred cash payments are payable contingent on RCD achieving stretching EBITDA targets for FY20. 

No continuing employment clause is linked to this payment. This cash outflow is accounted for as contingent consideration within 
the scope of IFRS 3 Business combinations.

 − £9.1m (or €10.7m) shares issued in five equal tranches that vest separately to the Sellers over a period of between one and five 
years to December 2024 contingent on continuing employment of the Sellers. This is accounted for within the scope of IFRS 2 
Share-based payments.

 − £9.1m (or €10.7m) shares issued in five equal tranches that vest separately to the Sellers over a period of between one to five 

years to December 2024 contingent on continuing employment of the Sellers and stretching EBITDA targets. This is accounted for 
within the scope of IFRS 2 Share-based payments.

 − £1.1m (or €1.3m) shares issued with no continuing employment or performance conditions attached. This is accounted for as 

consideration within the scope of IFRS 3 Business combinations. The fair value of the consideration was based, inter-alia, on the 
share price (1.25 pence per ordinary share) on the date of completion.

In summary, the purchase price of £38.5m (or €45.2m) is split and is accounted for as follows:

 − Consideration 
 − Remuneration 
 − Remuneration 

£4.6m (or €5.4m) 
£15.7m (or €18.4m) 
£18.2m (or €21.4m) 

IFRS 3 Business combinations
IAS 19 Employee benefits
IFRS 2 Share-based payments*

*  The fair value of this expense has been calculated using the methodology as set out in note 25. A £18.2m share-based payment expense for the period to 

December 2024 has been calculated.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020Details of the consideration paid and the fair value of net assets acquired are as follows:

Consideration paid
Deferred cash consideration
Deferred and contingent cash consideration
Initial share consideration
Fair value of consideration
Less:
Intangible assets – customer relationships
Intangible assets – brand
Intangible assets – software
Property, plant and equipment
Trade receivables
Other receivables
Cash
Trade payables
Other payables
Other interest bearing loans and borrowings
Deferred tax liability
Fair value of net assets acquired

Gain on bargain purchase

129

Rousaud Costas 
Duran S.L.P.
Provisionally 
recognised fair 
value on 
acquisition 
£’000

1,805
1,736
1,097
4,638

25,751
536
19
767
8,052
5,145
(1,242)
(2,017)
(4,518)
(184)
(6,572)
25,737

(21,099)

The fair value of acquired trade receivables is £8.1m. The gross contractual amount for trade receivables due is £10.2m with a loss 
allowance of £2.1m recognised on acquisition.

A £21.1m gain on bargain purchase has been recognised within administrative expenses. Remuneration expense of £2.7m is 
recorded in the year in the income statement classified in non-underlying items. A share-based payment expense of £3.0m relating 
to the RCD acquisition is recorded in the income statement in the year.

Acquisition-related remuneration expense does not reflect the ongoing employment costs of the individuals retained as part of the 
acquisition agreement. The ongoing employment costs of these individuals is expensed in direct costs.

The acquired business contributed revenues of £12,465,000 to the group for the period from 20 December 2019 to 30 April 2020.

Acquisition-related advisory costs of £1.1m are included in the income statement classified in non-underlying items.

Cash flow impact
No cash consideration has been paid in the year. Remuneration linked purchase price of £6,404,000 has been paid in the year – 
this is included in the statement of cash flows as cash used to settle non-underlying items. 

b) K&L Gates Jamka sp.k (‘K&L Gates’) – Poland
On 20 May 2019, DWF Law LLP, a partnership controlled by DWF Group plc, acquired the legal services business K&L Gates which is 
registered and operates in Poland. The acquisition expands the Group’s geographic footprint. This was achieved through the acquisition 
of 100% of the share capital of the corporate partner, which is the only limited partner of the underlying trading partnership. 
The transaction resulted in DWF Law LLP obtaining control of K&L Gates and the underlying partnership from 1 May 2019. 

Total consideration has been provisionally estimated at £3,015,000, which results in a gain on bargain purchase of £2,772,000 
(recognised within administrative expenses as a non-underlying item). 

Initial consideration on completion of £605,000 was paid on 22 May 2019. Deferred consideration is variable based on the cash 
conversion of acquired work in progress and trade receivables. As a result, total consideration may increase or decrease, or may be 
deferred beyond the agreed instalment dates until the acquired assets convert to cash. Deferred consideration, subject to any 
adjustment for cash conversion, of £2,410,000 is payable in instalments over 18 months as follows:

 − £247,000 VAT refund payable within 14 days of receipt
 − £811,000 (30%) in November 2019
 − £811,000 (30%) in May 2020
 − £541,000 (20%) in November 2020.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
130

10. Acquisitions of subsidiaries continued
Details of the consideration paid and the fair value of net assets acquired are as follows:

Consideration paid
Initial cash consideration paid
Deferred consideration
Fair value of consideration
Less:
Intangible assets – customer relationships
Property, plant and equipment
Trade receivables
Other receivables
Cash
Trade payables
Other payables
Deferred tax liability
Fair value of net assets acquired

K&L Gates 
Jamka sp.k
Provisionally 
recognised fair 
value on 
acquisition 
£’000

K&L Gates 
Jamka sp.k
Adjustments to 
fair value on 
acquisition
£’000

K&L Gates 
Jamka sp.k
Final recognised 
fair value on 
acquisition 
£’000

605
2,408
3,013

–
301
2,177
455
877
(346)
(254)
–
3,210

–
2
2

3,095
–
(842)
771
–
141
–
(588)
2,577

605
2,410
3,015

3,095
301
1,335
1,226
877
(205)
(254)
(588)
5,787

Gain on bargain purchase

(197)

(2,575)

(2,772)

The fair value of the acquired trade receivables is £1,336,000. The gross contractual amount for trade receivables due is £1,833,000, 
with a loss allowance of £497,000 recognised on acquisition.

The acquired business contributed revenues of £9,425,000 to the group for the period from 1 May 2019 to 30 April 2020.

Acquisition-related advisory costs of £0.8m are included in the income statement classified in non-underlying items.

Cash flow impact
Cash consideration of £1,663,000 has been paid in the year.

c) Mindcrest Inc.
On 28 February 2020 DWF US Group LLC, a 100% owned subsidiary of DWF Group plc, acquired 54% of the issued share capital 
of Mindcrest Inc., a managed services legal business registered and operating in the USA, with subsidiary operations in the UK and 
India. DWF Group plc acquired the remaining 46% of the issued share capital of Mindcrest Inc. DWF Group plc then contributed 
their 46% shareholding in Mindcrest Inc. at its market value of $8.4m to DWF US Group LLC in exchange for one newly-issued 
share in DWF US Group LLC, making them the sole shareholder of Mindcrest Inc. The group obtained control from the date of 
exchange on 28 January 2020. This transaction expands DWF’s managed services offerings.

A total purchase price of £14.2m (or $18.4m) was agreed between DWF Group plc and the Sellers. This is comprised of the 
following components.

 − £1.8m (or $2.3m) initial cash payment paid on completion to the Sellers. £0.7m (or $0.8m) of this initial cash payment is linked to 
the continuing employment of certain key individuals for a period of up to two years following completion. This cash outflow is 
accounted for as remuneration. It is initially recorded as a prepaid expense in the consolidated statement of financial position and 
is subsequently recorded as an expense in the income statement (classified as a non-underlying item) vesting evenly over the 
two-year period. The remaining £1.1m (or $1.5m) initial cash payment is accounted for as consideration within the scope of IFRS 3 
Business Combinations.

 − £5.9m (or $7.7m) deferred cash payments are due over a six-month period to August 2020. £2.1m (or $2.7m) of these deferred 
cash payments are linked to the continuing employment of certain key individuals for a period of up to two years following 
completion. This cash outflow is accounted for as remuneration recognised evenly in the income statement (classified as a 
non-underlying item) over the period to February 2022. The remaining £3.8m (or $5.0m) deferred cash payments are accounted for 
as consideration within the scope of IFRS 3 Business combinations.

 − £3.3m (or $4.2m) shares issued on completion that vest to the Sellers on publication of the FY2021 results. This is accounted for 
within the scope of IFRS 3 Business combinations. The fair value of the consideration was based, inter-alia, on the share price 
(1.29 pence per ordinary share) on the date of completion.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
131

 − £3.3m (or $4.2m) shares issued on completion that vest to the Sellers on publication of the FY2022 results that are subject to 
a contingent non-stretching threshold revenue growth clause for the years ending 31 December 2020 and 31 December 2021. 
This is accounted for within the scope of IFRS 3 Business Combinations. The fair value of the consideration was based, inter-alia, 
on the share price (1.29 pence per ordinary share) on the date of completion.

In summary, the purchase price of £14.2m (or $18.5m) is split and is accounted for as follows:

 − Consideration 
 − Remuneration 

£11.5m (or $14.9m) 
£2.7m (or $3.6m) 

IFRS 3 Business combinations
IAS 19 Employee benefits

Details of the consideration paid and the fair value of net assets acquired are as follows:

Consideration paid
Initial cash consideration
Deferred cash consideration
Initial share consideration
Initial contingent share consideration
Fair value of consideration
Less:
Intangible assets – customer relationships
Intangible assets – brand
Intangible assets – software
Property, plant and equipment
Deferred tax asset
Trade receivables
Other receivables
Cash
Trade payables
Other payables
Other interest-bearing loans and borrowings
Deferred tax liability
Fair value of net assets acquired

Goodwill

Mindcrest 
Inc.
Provisionally 
recognised fair 
value on 
acquisition 
£’000

1,143
3,821
3,236
3,236
11,436

5,036
1,149
15
103
86
1,047
705
98
(60)
(3,609)
(590)
(1,670)
2,310

9,126

The fair value of the acquired trade receivables is £1.0m. The gross contractual amount for trade receivables due is £1.1m, with 
a loss allowance of £0.1m recognised on acquisition.

Goodwill of £9.1m has been recognised on acquisition relates to the benefit of operating an already well established business in 
a low cost environment in India. Remuneration expense of £0.2m is recorded in the year in the income statement classified in 
non-underlying items. 

Acquisition-related remuneration expense does not reflect the ongoing employment costs of the individuals retained as part of the 
acquisition agreement. The ongoing employment costs of these individuals is expensed in direct costs.

The acquired business contributed revenues of £3,319,777 to the group for the period from 28 January 2020 to 30 April 2020.

Acquisition-related advisory costs of £0.7m are included in the income statements classified in non-underlying items.

Cash flow impact
Cash consideration of £1,811,000 has been paid in the year. Remuneration linked purchase price of £991,000 has been paid in the 
year – this is included in the statement of cash flows as cash used to settle non-underlying items. 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
132

10. Acquisitions of subsidiaries continued
d) McDonald Johnson
On 21 November 2019 DWF Law Australia Pty Ltd (‘DWF’) purchased the trade and assets of McDonald Johnson (‘the Business’). 
As part of this arrangement, on 1 December 2019 DWF acquired the net assets of the Business, and commenced employment of 
the Seller and Relevant Employees. Although the transaction was completed on 21 November 2019, the Group obtained control on 
1 December 2019. This transaction expands the Group’s geographic presence in Australia. 

Total consideration has been calculated at £78,855, which results in a gain on bargain purchase of £1,213,000 (recognised within 
administrative expenses as a non-underlying item). 

Details of the consideration paid and the fair value of net assets acquired are as follows:

Consideration paid
Initial cash consideration paid
Fair value of consideration
Less:
Intangible assets – customer relationships
Other receivables
Deferred tax liability
Fair value of net assets acquired

Gain on bargain purchase

McDonald 
Johnson
Provisionally 
recognised fair 
value on 
acquisition 
£’000

79
79

1,527
237
(472)
1,292

(1,213)

The acquired business contributed revenues of £409,000 to the group for the period from 1 December 2019 to 30 April 2020.

Cash flow impact
Cash consideration of £79,000 has been paid in the year. 

e) BT Law Limited
On 23 July 2019 DWF was appointed as strategic legal partner of BT. As a result of this appointment, on 31 October 2019, DWF Law 
LLP, a partnership controlled by DWF Group plc, acquired the share capital of the legal services business BT Law Limited, which is 
registered and operates in the United Kingdom. Consideration equal to the net asset value of the business is provisionally estimated 
at £84,000 and was paid on 1 November 2019. Net assets acquired included £51,000 of cash.

Acquisitions in the year to 30 April 2019
There were no material acquisitions during the year.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
133

11. Discontinued operations 
On 30 April 2020, the Group disposed of the business of the Cologne office in Germany and the results of that business are 
reported in the current period as a discontinued operation. Financial information relating to the discontinued operation for the period 
is set out below. 

Net revenue
Direct costs
Gross profit
Administrative expenses
Operating profit

Adjusted operating profit
Depreciation, amortisation and impairment

Loss before tax
Taxation
Loss from discontinued operations

2020
£’000
3,171
(2,184)
987
(5,288)
(4,301)

(3,647)
(654)

(4,301)
–
(4,301)

2019
£’000
4,225
(2,164)
2,061
(2,773)
(712)

(712)
–

(712)
–
(712)

Further discontinuation and scale back programmes
In a trading statement on 9 July 2020, the Board announced further disposals, closures and scaling back programmes in Brussels, 
Singapore and Dubai as well as for DWF Resource (a part of the Connected Services division). The results for these business are not 
treated as discontinued in the period as the decision was taken after the year end. These operations represented c.1.5% of the 
Group’s revenues and generated a £4.5m EBITDA loss in FY20.

12. Intangible assets and goodwill

Cost
At 1 May 2019
Additions through acquisitions
Additions – internally developed
Additions – externally purchased
Effect of movements in foreign exchange
At 30 April 2020
Amortisation and impairment
At 1 May 2019
Amortisation for the year
Impairment
Effect of movements in foreign exchange
At 30 April 2020
Net book value
At 30 April 2020
At 1 May 2019

Acquired

Customer 
relationships
£’000

–
35,410
–
–
(199)
35,211

–
1,351
–
–
1,351

Goodwill
£’000

2,589
9,126
–
–
(24)
11,691

319
–
1,036
1
1,356

Brand
£’000

–
1,685
–
–
–
1,685

–
159
–
–
159

10,335
2,270

33,860
–

1,526
–

External 
software costs
£’000

Capitalised 
development 
costs
£’000

1,580
35
–
293
15
1,923

538
469
–
–
1,007

916
1,042

3,260
–
3,823
–
– 
7,083

2,031
1,035
–
–
3,066

4,017
1,229

Total
£’000

7,429
46,256
3,823
293
(208)
57,593

2,888
3,014
1,036
1
6,939

50,654
4,541

The impairment expense includes £654,000 relating to the discontinued operation (see note 11). The remaining impairment expense 
of £382,000 relates to DWF 360 (a part of the Connected Services division) following a year of poor performance relating to assets 
acquired as part of the historic acquisition.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
134

12. Intangible assets and goodwill continued
Individual intangible assets that are material to the financial statements are set out below:

 − Customer relationships – Spain: Net book value at 30 April 2020 £24,898,000 (2019: £nil) – remaining amortisation period is 

9.6 years

 − Customer relationships – Managed Services (Mindcrest): Net book value at 30 April 2020 £4,912,000 (2019: £nil) – remaining 

amortisation period is 9.8 years

 − Customer relationships – Poland: Net book value at 30 April 2020 £2,784,000 (2019: £nil) – remaining amortisation period is 

9.0 years

 − Customer relationships – McDonald Johnson: Net book value at 30 April 2020 £1,463,000 (2019: £nil) – remaining amortisation 

period is 9.6 years

 − Capitalised development costs – Managed Services: Net book value at 30 April 2020 £1,600,000 (2019: £nil) – remaining 

amortisation period is 3.0 years

Acquired

Goodwill
£’000

Customer 
relationships
£’000

Brand
£’000

External 
software costs
£’000

Capitalised 
development 
costs
£’000

Cost
At 1 May 2018
Additions through acquisitions
Additions – internally developed
Additions – externally purchased
Effect of movements in foreign exchange
At 30 April 2019
Amortisation and impairment
At 1 May 2018
Amortisation for the year
Effect of movements in foreign exchange
At 30 April 2019
Net book value
At 30 April 2019
At 1 May 2018

2,052
535
–
–
2
2,589

321
–
(2)
319

2,270
1,731

–
–
–
–
–
–

–
–
–
–

–
–

–
–
–
–
–
–

–
–
–
–

–
–

943
–
–
639
(2)
1,580

152
386
–
538

1,042
791

2,679
–
581
–
–
3,260

1,400
631
–
2,031

1,229
1,279

Total
£’000

5,674
535
581
639
–
7,429

1,873
1,017
(2)
2,888

4,541
3,801

The above capitalised development costs relate to the development of software used internally and as products for clients of 
the Group.

Goodwill
Goodwill considered significant in comparison to the Group’s total carrying amount of such assets have been allocated to cash 
generating units or Groups of cash generating units as follows:

Managed Services
Other individually immaterial CGUs

2020
£’000
9,126
1,209
10,335

2019
£’000
–
2,270
2,270

Goodwill arising on business combinations is not amortised but reviewed for impairment on an annual basis, or more frequently 
if there are indications that goodwill may be impaired. Impairment reviews were performed by comparing the carrying value 
of goodwill with the recoverable amount of the cash generating units (‘CGU’) to which goodwill has been allocated. 
Recoverable amounts for cash generating units are the higher of fair value less costs of disposal, and value in use. 
Recently acquired businesses are performing in line with the investment case approved by the Board.

The recoverable amounts of the CGUs are determined from value in use calculations. The calculations have been based on 
a discounted cash flow model covering a period of five years using forecast revenues and costs, extended to perpetuity. The inputs 
into the model appropriately consider the relevant market maturity and local factors. The first year of the forecast is established from 
the budget for FY21 which is underpinned by the business plan that has been signed off by the Board. The outer years have been 
included on a consistent basis with the Board approved strategy. In each case, the calculations use a growth rate of 2% and a 
pre-tax discount rate of 10-20%. These pre-tax discount rates reflect current market assessments for the time value of money and 
the risks associated with the CGUs as the Group manages its treasury function on a group-wide basis. The long-term growth rates 
used are based on management’s expectations of future changes in the markets for each CGU.

Significant headroom exists for each CGU. No reasonable worst-case scenario gives rise to an impairment risk. On this basis, no 
sensitivity is disclosed. 

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
135

Total
£’000

64,145
70,342
7,395
8,169
88
150,139

50,113
16,251
66,364

83,775
14,032

Total
£’000

59,949
4,213
(17)
64,145

45,765
4,348
50,113

14,032
14,184

Right-of-use 
asset
£’000

Leasehold 
improvements
£’000

Office 
equipment and 
fixtures and 
fittings
£’000

Computer 
equipment 
£’000

– 
70,342
6,246
4,649
–
81,237

–
11,580
11,580

69,657
–

16,230
–
324
185
43
16,782

11,665
1,071
12,736

4,046
4,565

10,944
–
592
751
(5)
12,282

6,051
1,137
7,188

5,094
4,893

36,971
–
233
2,584
50
39,838

32,397
2,463
34,860

4,978
4,574

Right-of-use 
asset
£’000

Leasehold 
improvements
£’000

Office 
equipment and 
fixtures and 
fittings
£’000

Computer 
equipment 
£’000

–
–
–
–

–
–
–

–
–

15,704
540
(14)
16,230

10,624
1,041
11,665

4,565
5,080

9,868
1,084
(8)
10,944

5,281
770
6,051

4,893
4,587

34,377
2,589
5
36,971

29,860
2,537
32,397

4,574
4,517

13. Property, plant and equipment 

Cost
At 1 May 2019
Adjustment on transition to IFRS 16
Additions through acquisitions
Additions
Effect of movements in foreign exchange
At 30 April 2020
Accumulated depreciation
At 1 May 2019
Charge for the year
At 30 April 2020
Net book value
At 30 April 2020
At 1 May 2019

Cost
At 1 May 2018
Additions
Effect of movements in foreign exchange
At 30 April 2019
Accumulated depreciation
At 1 May 2018
Charge for the year
At 30 April 2019
Net book value
At 30 April 2019
At 1 May 2018

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
136

14. Investments 

Investments
At the start and at the end of the year

2020
£’000

254

2019
£’000

254

The Group holds a £204,000 investment (10% interest) in Dealscoper Limited and £50,000 investment (<0.1% interest) in 
Mercantile Ports and Logistics Limited; these are deemed to be approximate to the investment’s fair value based on management 
information available. The Group has investments in the following undertakings, all are held as ordinary shares:

Registered address

Principal place 
of business

Nature of business

Proportion 
of ownership

Subsidiaries
Direct
DWF Holdings Limited
DWF Group (US) LLC4 
Indirect
DWF (TG) Limited4
DWF LLP
DWF Law LLP
DWF (NI) LLP
Vueity Limited
DWF Costs Limited4
DWF Claims Limited4
DWF Advocacy Limited4
DWF Forensic Limited4
DWF Ventures Limited4
DWF Adjusting Limited4
DWF Resource Limited4
DWF Connected Services Holdings Ltd4
DWF Company Secretarial Services Limited3
Greyfern Law Limited3
Davies Wallis Foyster Limited
Davies Wallis (unlimited)1
DWF Solicitors Limited1
DWF (Trustee) Limited1
DWF Nominees Limited1
Resolution Law Limited1
DWF Middle East Group LLP1
DWF (Nominees) 2013 Limited1
Harborne Road Nominees Limited1
DWF Connected Services Limited4
DWF Connected Services Group Limited3
Newco 4736 Limited4
Bailford Trustees Limited1
Bailford EBT Trustees Limited1
DWF Trustee (Scotland) Limited1
DWF Directors (Scotland) Limited1
DWF Secretarial Services (Scotland) Limited1

i
xxviii

UK
USA

Investment holding
Investment holding

i
i
i
ii
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
i
iii
iii
iii
iii
iii

UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK
UK

Investment holding
Legal services
Legal services
Legal services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Connected services
Non-trading
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant
Non-trading
Dormant
Dormant
Dormant
Dormant
Dormant
Dormant

100%
100%

Note 1
Note 2
Note 1
Note 2
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 2
Note 2
Note 2
Note 2
Note 2
Note 2
Note 2
Note 1
Note 1
Note 2
Note 2
Note 2
Note 1
Note 1
Note 2
Note 2
Note 2
Note 2
Note 2

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
137

Registered address

Principal place 
of business

Nature of business

Proportion 
of ownership

iv
i
v
v
vi
vi
vii
viii
ix
ix
x
x
x
xxi
xxi
xxvi
xxvi
xxv
xxvi
xxvii
xxvi
xxvi
xxv
xi
xi
xii
xii
xiii
xiii
xiv
xv
xvi
xvii
xxii
xxiii
xxiv
xviii
i

xix
xx

UK
UK
UK
UK
France
France
Germany
Germany
Italy
Italy
ROI
ROI
ROI
Poland
Poland
Spain
Spain
Spain
Spain
Spain
Spain
Spain
Spain
Australia
Australia
Australia
Australia
Canada
Canada
Singapore
Singapore
Hong Kong
UAE
USA
India
UK
USA
UK

UK
Guernsey

Dormant
Software provider
Trustees
Trustees
Legal services
Connected services
Investment holding
Legal services
Legal services
Connected services
Legal services
Connected services
Dormant
Investment holding
Legal services
Investment holding
Legal services
Legal services
Legal services
Legal services
Legal services
Legal services
Legal services
Legal services
Legal services
Connected services
Connected services
Connected services
Connected services
Connected services
Dormant
Dormant
Legal services
Legal services
Legal services
Legal services
Connected services
Connected services

Note 2
Note 1
Note 3
Note 3
Note 2
Note 1
Note 2
Note 2
Note 2
Note 1
Note 2
Note 1
Note 2
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
Note 1
100%
100%
100%
Note 1
Note 2

Software provider
Asset investment

10%
<0.1%

Indirect continued
DWF Pension Trustees Limited
DWF 360 Limited
EBT
RST
DWF (France) AARPI2
DWF Claims (France) SAS
DWF Holding GbR
DWF Germany RmbH
DWF LLP Studio Legale Associato 
DWF Claims (Italy) S.r.L.
DWF
DWF Claims (Ireland) Limited
DWF Dublin Secretarial Limited1
DWF Poland Holdings Sp. z o.o.
DWF Poland Jamka sp.k
DWF Spain S.L.P.4
Rousaud Costas Duran S.L.P.U.
Rousaud Costas Duran Abogados S.L.P.U.
Rousaud Costas Duran Concursal S.L.P.
Rousaud Costas Duran Valencia S.L.P.U.
RCD Tax & Legal Advisors S.L.P.U.
Gestart Assessors S.L.U.
Gestart Asesoramiento Empresarial S.L.U.
DWF Law Australia Pty Limited
DWF Australia Holdings Pty Ltd
DWF Claims (Australia) Pty Limited
DWF Adjusting (Australia) Pty Limited
DWF Claims (Canada) Limited
DWF Adjusting (Canada) Limited
DWF Compliance (Singapore) Pte Limited
Triton Global Claims (Asia) Pte Limited
Triton Global Claims (HK) Pty Limited
DWF (Middle East) LLP
Mindcrest Inc.2
Mindcrest (India) Private Limited
Mindcrest (UK) Limited2
DWF Claims (USA) LLC
Moat Pensions Limited
Other Investments
Dealscoper Limited
Mercantile Ports & Logistics Limited

1. Subsidiary undertakings have been excluded from the consolidation on the basis of immateriality.
2. The statutory year end in the period being reported is 31 December.
3. Entities have claimed audit exemption for the year to 30 April 2020 under Section 479A of the Companies Act 2006.
4. These entities were incorporated within financial year 2020.

Note 1  DWF Group plc indirectly controls these entities by virtue its designated membership of DWF Law LLP.
Note 2 

 DWF Group plc indirectly controls these entities by virtue of Governance Agreements and Intra-Group Agreements 
between the Company, DWF Law LLP, DWF LLP and other related subsidiary undertakings.

Note 3  These trusts are consolidated as if they were subsidiaries of the Group.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
138

1 Scott Place, 2 Hardman Street, Manchester, United Kingdom, M3 3AA
42 Queen Street, Belfast, BT1 6HL
110 Queen Street, Glasgow, Scotland, G1 3HD
5 St. Paul’s Square, Old Hall Street, Liverpool, L3 9AE
13-14 Esplanade, St Heller, Jersey, JE1 1EE
137-139 rue de l’Université, 75007 Paris

14. Investments continued
(i) 
(ii) 
(iii) 
(iv) 
(v) 
(vi) 
(vii)  Habsburgerring 2, Westgate, 50674 Cologne, Germany
(viii)  Prinzregentenstraße 78, Munich, DE-81675
Via del Bossi 6, Milano, Italy, 20121
(ix) 
5 George’s Dock, IFSC, Dublin
(x) 
(xi) 
Level 6, 231 George Street, Brisbane, QLD 4000
(xii)  48 Hunter Street, Sydney
(xiii)  111 Queen Street East, Suite 450, Toronto, Ontario, M5C 1S2
(xiv)  9 Raffles Place, #58-0 Republic Plaza, Singapore, 048619
(xv)  8 Cross Street, #24-03/04 Manulife Tower, Singapore, 048424
(xvi)  Suite 1101-1103, 11/F The Hong Kong Club Building, 3a Charter Road Central, Hong Kong 
(xvii)  P.O. Box 507104, Office 901 & 904, Tower 2, Al Fattan Currency House, DIFC, Dubai
(xviii)  740 Waukegan Road, Deerfield, Chicago, Illinois, 60015
(xix)  Harrow House, 23 West Street, Haslemere, Surrey, GU27 2AB
(xx)  Martello Court, Admiral Park, St Peter Port, Guernsey, GY1 3HB
(xxi)  plac Stanisława Małachowskiego 2, 00-066 Warsaw
(xxii)  425 S. Financial Place, Suite 1100, Chicago, IL 60605
(xxiii)  603/604 Block D, Weikfield IT-Citi Info Park, Nagar Rd, Vadgaon Sheri, Pune, 411014
(xxiv)  1 Scott Place, 2 Hardman Street, Manchester, United Kingdom, M3 3AA 
(xxv)  Calle Serrano, 116, 28006 Madrid
(xxvi)  Calle Escoles Pies, 102, 08017 Barcelona
(xxvii)  Moratín 17, 46002 Valencia 
(xxviii) 251 Little Falls Drive, Wilmington, Delaware 19808

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 202015. Trade and other receivables

Trade receivables (net of allowance for doubtful receivables)
Other receivables
Amounts recoverable from clients in respect of unbilled revenue
Unbilled disbursements
Prepayments and accrued income
Reimbursement asset*

Non-current
Other receivables
Prepayments and accrued income

139

2019
£’000
86,022
5,108
53,996
6,279
11,911
852
164,168

152
–
152

2020
£’000
108,727
4,950
64,379
8,501
20,298
852
207,707

152
11,177
11,329

*  Reimbursement asset attributable to FOIL provision, see note 20.

Trade receivables disclosed above include amounts which are past due at the reporting date but against which the Group has not 
recognised an allowance for doubtful receivables because there has not been a significant change in credit quality and the amounts 
are still considered recoverable.

Non-current prepayments and accrued income relates to the prepaid remuneration expense arising as a result of the acquisitions 
of Spain (£10,752,000) and Mindcrest (£425,000).

Ageing of trade receivables

Trade receivables not past due
Trade receivables past due
0 – 90 days
91 – 180 days
181 – 270 days
271 – 365 days
More than 365 days

2020
£’000
39,820

46,810
13,403
5,935
2,992
11,638
120,598

Lifetime expected credit losses are used to measure the loss allowance. These balances are held against trade receivables.

Movement in allowance for doubtful receivables

Brought forward provision
Impact of transition to IFRS 9
Provision utilised and other movements
Charges to income statement

2020
£’000
6,534
–
956
4,381
11,871

2019
£’000
33,656

37,368
7,548
4,820
2,172
6,992
92,556

2019
£’000
3,854
2,510
(2,206)
2,376
6,534

These balances are held against trade receivables. Charges to the income statement include £1,086,000 (2019: £nil) relating to 
discontinued operations.

16. Cash and cash equivalents

Cash at bank and in hand
Bank overdrafts
Cash and cash equivalents per statement of cash flows

2020
£’000
31,212
(2,485)
28,727

2019
£’000
12,912
(2,090)
10,822

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17. Trade and other payables

Trade payables
Other payables
Other taxation and social security
Accruals and deferred income
Operating lease incentives

Non-current
Operating lease incentives

2020
£’000
26,779
15,133
26,224
11,697
–
79,833

–
–

2019
£’000
24,756
7,657
9,879
10,291
1,412
53,995

10,072
10,072

The Group has given a guarantee in favour of its Australian bank of AUD 400,000 (2019: nil). Through that same bank, the Group has 
issued rental guarantees to its landlords of AUD 2,971,820 (2019: AUD 2,971,820).

The Group has a rental guarantee in favour of a German landlord for €145,000 and in the favour of its Polish landlord for €245,000.

18. Lease liabilities

1 May 2019
Additions
Interest expense related to lease liabilities
Net foreign currency translation gain
Repayment of lease liabilities (including interest)
30 April 2020

Current lease liabilities
Non-current lease liabilities

The maturity of lease liabilities at 30 April 2020 were as follows:

Year to 2021
Year to 2022
Year to 2023
Year to 2024
Later years

Effect of discounting
Effect of movement in foreign currency translation rates
Lease liability at 30 April 2020

£’000
(87,302)
(9,832)
(2,047)
(198)
14,701
(84,678)

(12,981)
(71,697)
(84,678)

Lease 
payments
£’000
(14,842)
(13,753)
(13,004)
(11,286)
(39,702)

7,930
(21)
(84,678)

The undiscounted contractual cash flows relating to lease liabilities accounted for in accordance with IFRS 16 is £92,608,000.

Further information regarding leases is set out in note 1.21.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
141

19. Other interest-bearing loans and borrowings
This note provides information about the contractual terms of the Group’s interest-bearing loans and borrowings, which are 
measured at amortised cost. For more information about the Group’s exposure to interest rate and foreign currency risk, refer 
to note 21.

Obligations under interest-bearing loans and borrowings

Current liabilities
Bank loans
Supplier payment facility
Bank overdrafts

Non-current liabilities
Bank loans
Capitalised loan arrangement fees

Terms of repayment of bank loans and overdrafts
Within one year
Between one and five years
Total bank loans and overdrafts

Contractual terms of interest-bearing loans and borrowings

RCF
RCF
Unsecured bank loans
Unsecured bank loans
Unsecured bank loans
Unsecured bank loans
Unsecured bank loans
Supplier payment facility
Bank overdrafts

Nominal
interest rate
Currency
 GBP 
 LIBOR+1.4% 
EUR EURIBOR+1.4%
 3.75% 
 GBP 
 2.00% 
 EUR 
 6.50% 
 AUD 
 1.77%-2.84% 
 GBP 
1.50%
 USD
 No rate 
 GBP 
Base+1.15% 
 GBP 

Year of 
maturity
2022
2022
2020
2020
2021
2019-2021
2020
2020
2020

2020
£’000

4,464
310
2,485
7,259

89,194
(379)
88,815
96,074

2020
£’000

7,259
88,815
96,074

2019
£’000

4,655
2,283
2,090
9,028

39,791
(595)
39,196
48,224

2019
£’000

9,028
39,196
48,224

Fair value
£’000
79,334
9,321
23
176
244
4,171
10
310
2,485
96,074

2020 
Carrying 
amount
£’000
79,334
9,321
23
176
244
4,171
10
310
2,485
96,074

Fair value
£’000
38,405
–
109
79
563
4,695
–
2,283
2,090
48,224

2019 
Carrying amount
£’000
38,405
–
109
79
563
4,695
–
2,283
2,090
48,224

Note 1.3 sets out changes to the financial covenants attached to the RCF held with the Group’s banking syndicate.

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20. Provisions
Dilapidations provision 
Dilapidation provisions are established for wear and tear of property leases, held at the date of the statement of financial position. 
Such provisions are estimated at the start of the lease and updated annually. The Group’s current lease portfolio terminate over the 
course of the next 10 years.

FOIL provision 
The Forum of Insurance Lawyers (FOIL) provision represents the total VAT (partial exemption) exposure on historic claims handling 
engagements. There is an attributable reimbursement asset in note 15, resulting in net exposure of £400,000 as at 30 April 2020 
(2019: £400,000). The enquiry is ongoing and therefore it is not possible to estimate when the provision will crystallise.

Dilapidations provision
Balance at beginning of the year
Provisions made during the year
Provisions used during the year
Provisions reversed during the year
Balance at the end of the year
Non-current
Current

FOIL provision 
Balance at beginning of the year
Provisions reversed during the year
Balance at the end of the year
Non-current
Current

Total provisions
Balance at beginning of the year
Provisions made during the year
Provisions used during the year
Provisions reversed during the year
Balance at the end of the year
Non-current
Current

2020
£’000

1,329
233
–
–
1,562
1,562
–
1,562

1,252
–
1,252
–
1,252
1,252

2,581
233
–
–
2,814
1,562
1,252
2,814

2019
£’000

119
1,440
(200)
(30)
1,329
1,329
–
1,329

1,252
–
1,252
–
1,252
1,252

1,371
1,440
(200)
(30)
2,581
1,329
1,252
2,581

21. Financial instruments
Financial risk management
The Directors have overall responsibility for the oversight of the Group’s risk management framework. Further explanation on 
management of risk factors are provided in the risk section of the Strategic report.

The Group’s principal financial instruments comprise trade and other receivables, unbilled revenue, cash and cash equivalents, 
trade and other payables, bank borrowings and capital contributions from partners.

Credit risk
Credit risk is the risk of financial loss to the Group if a client or counterparty to a financial instrument fails to meet its contractual 
obligations, and arises principally from the Group’s receivables. Credit checks are performed for new clients and ongoing monitoring 
takes place for existing clients.

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group maintains 
sufficient cash or working capital facilities to meet the cash requirements of the Group in order to mitigate this risk.

The Group is financed through a combination of partners’ capital (repayable on retirement of the Member), undistributed profits, 
cash and bank borrowing facilities.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
 
 
143

The Group’s principal facility is a £80.0m revolving credit facility (‘RCF’). Details of amounts drawn can be found in note 19. 
Management undertake rolling thirteen week cash flow forecasts to ensure visibility of short term liquidity and manage facility 
usage, in addition to annual budgets and longer term forecasts. The RCF facility matures in 2022 and there are no contracted 
repayments until that date. The Group anticipates continued utilisation of the facility to fund business growth.

Note 1.3 sets out changes to the financial covenants attached to the RCF held with the Group’s banking syndicate.

Market risk
Market risk is the risk that changes in market prices, such as foreign exchange rates and interest rates will affect the Group’s 
income. The Group’s exposure to market risk predominantly relates to interest and currency risk.

Interest rate risk
The Group’s bank borrowings incur both fixed and variable interest charges. The variable rates are linked to LIBOR plus a margin.

Foreign currency risk
The Group has overseas operations in Europe, Middle East, Asia, Australia, Canada and North America and is therefore exposed to 
changes in the respective currencies in these territories. The Group maintains bank balances in local currency. Cash positions are 
monitored and any imbalances are dealt with by purchasing currency at the spot rate.

Fair value measurement
The fair value of each class of financial assets and liabilities is the carrying amount, based on the following assumptions:

 − Trade receivables, trade payables and short term borrowings – The fair value approximates to the carrying value because of the 

short maturity of these instruments.

 − Long term borrowings – The majority of the value of the Group’s borrowings are on a variable rate linked to LIBOR. Interest on 
this is paid quarterly. Therefore the fair value of bank loans and other loans approximates to the carrying value reported in the 
statement of financial position.

Cash and cash equivalents
Measured at amortised cost:
Trade and other receivables
Fair value through the profit or loss:
Investments
Total financial assets

Measured at amortised cost:
Trade and other payables
Lease liabilities
Borrowings
Amounts due to members of partnerships in the Group
Total financial liabilities

Notes

16

15

2020
£’000
28,727

2019
£’000
10,822

187,409

152,257

254
216,390

254
163,333

17

18

19

30

68,136
84,678
93,589
35,852
282,255

53,776
–
46,134
38,071
137,981

Financial instruments sensitivity analysis 
The Group has exposure to interest rate and foreign exchange rate movements given the nature of its borrowings and operations. 
At the end of the year, the effect of hypothetical changes in interest and currency rates are as follows.

Interest rate sensitivity
A change of 100 basis points in interest rates at the statement of financial position date would have increased/(decreased) equity 
and income statement by the amounts shown below. This calculation assumes that the change occurred at the statement of 
financial position date and had been applied to risk exposures existing at that date. 

This analysis assumes that all other variables, in particular foreign currency rates, remain constant and considers the effect 
of financial instruments with variable interest rates, financial instruments at fair value through profit or loss or available for sale 
with fixed interest rates and the fixed rate element of interest rate swaps. The analysis is performed on the same basis for 
comparative periods.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
144

21. Financial instruments continued
The impact of the results in the income statement and equity would be:

Impact on profit or loss

2020
£’000
(704)

2019
£’000
(501)

A decrease of 100 basis points in interest rates would have had the equal but opposite effect to the amounts shown above, on the 
basis that all other variables remain constant. There would be negligible impact on gross assets. 

Foreign exchange rate sensitivity 
A 10% weakening of the following currencies against the pound sterling would have decreased equity and profit or loss by the 
amounts shown below. This calculation assumes that the change occurred at the statement of financial position date and had been 
applied to risk exposures existing at that date. 

This analysis assumes that all other variables, in particular interest rates, remain constant. The analysis is performed on the same 
basis for comparative periods.

The Group transacts in the following currencies which have been incorporated into the sensitivity analysis; Euro, US Dollar, 
Australian Dollar, Singaporean Dollar, UAE Dirham, and Canadian Dollar.

The impact of the results in the income statement and statement of comprehensive income and equity would be:

Impact on equity
Impact on profit or loss
Impact on gross assets
Impact on gross liabilities

2020
£’000
(6)
(6,662)
(6,011)
6,004

2019
£’000
(1,316)
(1,001)
 (3,078)
1,762

A 10% strengthening of the above currencies against the pound sterling would have had the equal but opposite effect on the above 
currencies to the amounts shown above, on the basis that all other variables remain constant.

22. Deferred taxation
The deferred tax asset as at 30 April 2020 is as follows:

Assets
Balance at the beginning of year
Arising on group restructure
Acquired
Deferred tax debit recognised directly in equity
Deferred tax credit in the income statement for the year
Exchange rate translation
Balance at the end of year 

2020
£’000

933
–
86
(198)
2,195
278
3,294

2019
£’000

–
636
–
–
297
–
933

£228,000 (2019: £nil) of the balance at the end of the year is classified as a current asset as it is expected to be utilised within 
one year.

The Group deferred tax asset arises as a result of tax on share-based payments: £1.8m (2019: £0.2m), future deductions available on 
property, plant and equipment £0.9m (2019: £0.6m) and future deductions available on tax losses carried forward £0.6m (2019: £nil). 
It is anticipated that the Group and related subsidiary undertakings will make sufficient taxable profit to allow the benefit of the 
deferred tax asset to be utilised. A potential deferred tax asset of £0.7m (2019: £0.6m) has not been recognised relating to tax losses.

The deferred tax liability as at 30 April 2020 is as follows:

Non-current liabilities
Balance at beginning of year
Arising on acquisition intangibles
Deferred tax credit in the income statement for the year
Balance at the end of year 

2020
£’000

–
9,250
(366)
8,884

2019
£’000

–
–
–
–

The Group deferred tax liability relates to the recognition of acquired intangible assets arising on consolidation.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
23. Share capital

Number
of 1p each

Ordinary 
shares
£’000

Share 
premium
£’000

Treasury 
shares
£’000

Issued and fully paid ordinary shares
On incorporation
Shares issued
At 30 April 2019
Shares issued in acquisition of Rousaud Costas Duran S.L.P.U 
Shares issued in acquisition of Mindcrest Inc.
At 30 April 2020

1
299,999,999
300,000,000
19,525,927
5,028,726
324,554,653

–
3,000
3,000
195
51
3,246

–
63,167
63,167
19,037
6,406
88,610

–
–
–
(20)
– 
(20)

145

Total
£’000

–
66,167
66,167
19,212
6,457
91,836

On 20 December 2019, DWF Group plc issued 17,559,755 ordinary shares with a nominal value of £0.01 each to Rousaud Costas 
Duran SLP. On the same day the EBT agreed to subscribe for 1,966,172 newly issued shares to be held by the EBT for the benefit of 
employees of Rousaud Costas Duran SLP only. One of the RCD Sellers (Carmaral 2000 SLP) who had received consideration shares 
then agreed to transfer 1,145,755 of its shares to the EBT as a gift to be held by the EBT for the benefit of employees of Rousaud 
Costas Duran SLP only. The total of shares that was issued altogether in relation to the acquisition of Rousaud Costas Duran SLP 
is 19,525,927.

On 28 February 2020, DWF Group plc issued 5,028,726 ordinary shares with a nominal value of £0.01 each in relation to the 
acquisition of Mindcrest Inc.

24. Reserves
The following describes the nature and purpose of each reserve within equity:

Share premium
Treasury shares

Merger reserve

Share-based payments 
reserve
Translation reserve
(Accumulated losses)/ 
retained earnings

The amount subscribed for share capital in excess of the nominal value.
The treasury shares reserve represents shares in DWF Group plc held by the Group's share trusts. 
The trusts are consolidated in the Group's financial statements.
The difference between the nominal value of shares acquired by the Company in the share-for-share 
exchange with the former DWF LLP members and the nominal value of shares issued to acquire them.
The cumulative share-based payment expense net of release of amounts in respect of option exercised.

Gains/losses in translating the net assets of overseas operations into GBP.
All other net gains and losses and transactions with owners not recognised elsewhere.

25. Share-based payments
Charge to the income statement
The Group operates two share-based payment plans, both of which are equity settled. 

The charge to the income statement is set out below:

Share plans:
Equity incentive plan (EIP)
Buy-as-you-earn plan (BAYE)

Social security expenses
Total expense

2020
£’000

5,503
6,096
11,599
971
12,570

2019
£’000

193
860
1,053
149
1,202

Details of Directors’ share awards are set out in the Directors’ Remuneration Report. In addition to Directors, some of the senior 
management team received EIP share awards.

Within each plan, grants are made to eligible employees through one of several schemes as described below. 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
146

25. Share-based payments continued
Share awards under the DWF Group plc 2020 EIP – IPO award
At IPO, awards were granted consisting of conditional and restricted share awards made to a limited number of the senior 
management team.

Movements in the number of shares outstanding and their exercise prices are set out below:

Financial year 
of grant
2018/19
2018/19
2018/19
2018/19
2018/19

Share 
price per 
award
1.25
1.25
1.25
1.25
1.25

Exercise 
price per 
award
Nil
Nil
Nil
Nil
Nil

Date of vesting
July 2020
July 2021
July 2022
July 2023
July 2024

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
671,316
671,316
671,316
671,316
671,316

Awards 
granted 
during the 
year
–
–
–
–
–

Awards 
vested 
during the 
year
–
–
–
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
671,316
671,316
671,316
671,316
671,316

Awards 
lapsed 
during the 
year
–
–
–
–
–

The weighted average fair value of these awards granted during the period was £1.25 per award.

The EIP IPO awards were valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 14.2 (average volatility across the tranches granted)
 − Expected life (years) 3.3 (average life across the tranches granted)
 − Expected dividend yield (%) Nil

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as there 
was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is an 
entitlement to receive dividends or dividend equivalents. Management estimate that 100% of the shares will vest.

Share awards under the DWF Group PLC EIP – Career level 1-3 award
This scheme is to incentivise senior employees for performance and additional contribution to the Group. Additionally, as part of the 
RCD acquisition, shares are ringfenced for future grant to employees of the acquired business which fall under this award. 

In August 2019, awards were granted to incentivise senior employees and, in both January 2020 and April 2020, awards were 
granted to incentivise RCD employees.

Share 
price per 
award
1.19
1.19
1.19
1.19
1.19
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25

Exercise 
price per 
award
Date of vesting
Nil
January 2021
Nil
January 2022
Nil
January 2023
Nil
January 2024
January 2025
Nil
Nil September 2020
July 2021
Nil
July 2022
Nil
July 2023
Nil
July 2024
Nil
Nil
July 2025
Nil September 2020
July 2021
Nil
July 2022
Nil
July 2023
Nil
July 2024
Nil
July 2025
Nil

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Awards 
granted 
during the 
year
104,190 
104,190 
104,190 
104,190 
104,190 
150,011 
449,807 
449,807 
449,807 
449,807 
299,797 
42,655 
127,900 
127,900 
127,900 
127,900 
85,245 

Awards 
vested 
during the 
year
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
104,190 
104,190 
104,190 
104,190 
104,190 
150,011 
449,807 
449,807 
449,807 
449,807 
299,797 
42,655 
127,900 
127,900 
127,900 
127,900 
85,245 

Awards 
lapsed 
during the 
year
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

Financial year 
of grant
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20

The weighted average fair value of these awards granted during the period was £1.24 per award.

Career level 1-3 award awards are valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 14.5 (average volatility across the tranches granted)
 − Expected life (years) 3.0 (average life across the tranches granted)
 − Expected dividend yield (%) Nil

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020147

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as there 
was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is an 
entitlement to receive dividends or dividend equivalents on some of the awards. Management estimate that 80-100% of 
performance conditions are met and there is between 5-25% attrition over the vesting period.

Share awards under the DWF Group PLC EIP – Long-Term Incentive Plan (‘LTIP’)
The Group incentivises its Executive Board with long-term reward based on challenging performance targets. Awards were granted 
to the Executive Board members in the year.

Financial year 
of grant
2019/20
2019/20
2019/20
2019/20
2019/20

Share 
price per 
award
1.19
1.19
1.19
1.19
1.19

Exercise 
price per 
award
Nil
Nil
Nil
Nil
Nil

Date of vesting
July 2020
July 2021
July 2022
July 2023
July 2024

The weighted average fair value of these awards was £1.19.

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
–
–
–
–
–

Awards 
granted 
during the 
year
517,699
517,699
517,699
517,699
517,699

Awards 
vested 
during the 
year
–
–
–
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
517,699
517,699
517,699
517,699
517,699

Awards 
lapsed 
during the 
year
–
–
–
–
–

The LTIP free share awards are valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 12.8 (average volatility across the tranches granted)
 − Expected life (years) 3.0 (average life across the tranches granted)
 − Expected dividend yield (%) 5.0

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as there 
was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is no 
entitlement to receive dividends or dividend equivalents on the awards. Management estimate that 80% of performance conditions 
are met and there is between 25% attrition over the vesting period.

Share awards under the DWF Group PLC EIP – Promotion award
The Group may incentivise its employees on promotion with a share award from this scheme.

Share 
price per 
award
1.24
1.24
1.24
1.24
1.24
1.19
1.19
1.19
1.19
1.19

Exercise 
price per 
award
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Nil

Date of vesting
January 2021
January 2022
January 2023
January 2024
January 2025
August 2020
August 2021
August 2022
August 2023
August 2024

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
–
–
–
–
–
–
–
–
–
–

Awards 
granted 
during the 
year
87,243
87,243
87,243
87,243
87,243
61,742
61,742
61,742
61,742
61,742

Awards 
vested 
during the 
year
–
–
–
–
–
–
–
–
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
87,243
87,243
87,243
87,243
87,243
61,742
61,742
61,742
61,742
61,742

Awards 
lapsed 
during the 
year
–
–
–
–
–
–
–
–
–
–

Financial year 
of grant
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20
2019/20

The weighted average fair value of these awards was £1.19.

The promotion share awards are valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 13.0 (average volatility across the tranches granted)
 − Expected life (years) 3.0 (average life across the tranches granted)
 − Expected dividend yield (%) 5.0

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as there 
was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is no 
entitlement to receive dividends or dividend equivalents on the awards. Management estimate that 80% of performance conditions 
are met and there is 25% attrition over the vesting period.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information148

25. Share-based payments continued
Share awards under the DWF Group plc BAYE – IPO award
At IPO, awards were granted to eligible employees.

Financial year 
of grant
2018/19
2018/19
2019/20
2019/20

Share 
price per 
award
1.25
1.25
1.19
1.19

Exercise 
price per 
award
Nil
Nil
Nil
Nil

Date of vesting
July 2020
July 2021
August 2021
August 2022

The weighted average fair value of these awards was £1.25.

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
5,554,568
5,554,568
–
–

Awards 
granted 
during the 
year
–
–
312,675
312,675

Awards 
vested 
during the 
year
–
–
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
5,554,568
5,554,568
312,675
312,675

Awards 
lapsed 
during the 
year
–
–
–
–

The BAYE IPO awards are valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 15.0 (average volatility across the tranches granted)
 − Expected life (years) 1.5 (average life across the tranches granted)
 − Expected dividend yield (%) 5.0

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as there 
was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is no 
entitlement to receive dividends or dividend equivalents on the awards. Management estimate there is 25% attrition over the 
vesting period.

Share awards under the DWF Group plc BAYE – free-share award
The Group incentivises its employees for additional contributions from this scheme. 

Financial year 
of grant
2019/20
2019/20

Share 
price per 
award
1.24
1.24

Exercise 
price per 
award
Nil
Nil

Date of vesting
December 2021
December 2022

Number of 
shares for 
which awards 
outstanding 
1 May 
2019
–
–

Awards 
granted 
during the 
year
97,301
97,301

Awards 
vested 
during the 
year
–
–

Awards 
lapsed 
during the 
year
–
–

Number of 
shares for 
which awards 
outstanding
30 April 
2020
97,301
97,301

The weighted average fair value of these awards granted during the period was £1.24 per award.

The BAYE free-share awards were valued using the Black Scholes method with the following assumptions:

 − Expected volatility (%) 21.0 (average volatility across the tranches granted)
 − Expected life (years) 1.0 (average life across the tranches granted)
 − Expected dividend yield (%) Nil

Expected volatility was determined by reference to the historical volatility of the FTSE All Share Support Services Index, as 
there was insufficient trading history in the Groups’ shares. The expected life used is the vesting date of the award. There is 
no entitlement to receive dividends or dividend equivalents. Management estimate that 100% of the shares will vest.

26. Related parties and ultimate controlling party
The Directors are not aware of any related party transactions other than those disclosed in this paragraph.

As a member of the Executive Board, Jason Ford is a related party of the Company. In July 2017, July 2018 and July 2019 loan 
agreements (the ‘July 2017 Loan Agreement’, the ‘July 2018 Loan Agreement’ and the ‘July 2019 Loan Agreement respectively) 
were executed between DWF LLP and six former directors of Triton Global Limited, including Jason Ford (who at the time of the 
agreements was a member of DWF LLP) (together, the ‘Borrowers’). As at 30 April 2020, the total aggregate outstanding loan 
amount owed by the Borrowers to DWF LLP under these agreements was £691,602 (2019: £398,051). The Borrowers are jointly 
and severally liable under those loan agreements. 

In March 2017, DWF LLP and Jason Ford entered into a loan agreement, pursuant to which DWF LLP provided a loan of £100,000 to 
Jason Ford for the purpose of repayment by Jason Ford of a professional corporate investment loan made available by Barclays Bank 
plc to Jason Ford in December 2015 to fund a shareholder loan to Triton Global Limited. The outstanding loan amount owed by Jason 
Ford to DWF LLP as at 30 April 2020 was £100,000 (2019: £100,000).

In the opinion of the Directors, there is no controlling party of DWF Group plc.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 202027. Key management personnel
Compensation paid to key management personnel 

Remuneration of the PLC Board
Short term employee benefits
Post-employment benefits
Share-based payments

149

2020
£’000

1,420
60
1,328
2,808

2019
£’000

175
7
–
182

Key management personnel comprise of the PLC Board of Directors.

28. Employee information and their pay and benefits
The average number of persons employed by the Group (including Executive Directors) during the year, analysed by category, and 
the aggregate payroll costs of these persons were as follows:

Legal advisers
Support staff

Wages and salaries
Social security costs
Contributions to defined contribution plans

2020
No.
1,980
1,341
3,321

£’000
193,576
11,970
6,689
212,235

2019
No.
1,626
1,089
2,715

£’000
110,156
11,369
4,854
126,379

Defined contribution plans 
The Group operates defined contribution pension plans. The amounts charged to the income statement in respect of the scheme 
represents contributions payable in respect of the accounting period. The total annual pension cost for the defined contribution 
scheme was £6,689,000 at 30 April 2020 (30 April 2019: £4,854,000) and the outstanding balance at year end was £979,000 at 
30 April 2020 (30 April 2019: £914,000).

29. Cash generated from operations
a) Cash generated/(used) in operations before adjusting items

Cash flows from operating activities
Profit before tax including loss from discontinued operations
Adjustments for:
Impairment
Amortisation of acquired intangible assets
Depreciation of right-of-use asset
Other depreciation and amortisation
Gain on bargain purchase
Non-underlying items
Share-based payments expense
Interest payable on leases
Net finance expense
Operating cash flows before movements in working capital
Increase in trade and other receivables
Increase in trade and other payables
Increase in provisions
Decrease in amounts due to members of partnerships in the Group
Cash generated/(used) in operations before adjusting items

2020
£’000

2019
£’000

13,897

12,322 

1,036
1,510
11,580
6,175
(25,084)
7,632
11,599
2,047
1,905
32,297
(18,726)
15,125
233
(4,771)
24,158

–
–
–
5,365 
–
12,569 
1,202 
–
2,131 
33,589 
(24,601)
1,455 
1,210 
(22,198)
(10,545)

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
150

29. Cash generated from operations continued
Analysis of cash and cash equivalents and other interest bearing loans and borrowings:

Cash and cash equivalents
Bank loans
Supplier payments facility
Total net debt (excluding IFRS 16)

1 May 
2019
£’000
10,822
(43,851)
(2,283)
(35,312)

Cash flow
£’000
17,943
(48,622)
1,973
(28,706)

Exchange 
movement
£’000
(38)
–
–
(38)

Non-cash 
movement 
£’000
–
(806)
–
(806)

30 April 
2020
£’000
28,727
(93,279)
(310)
(64,862)

Following the impact of the current year transition to IFRS 16 Leases (from IAS 17 Leases – see note 1.21), net debt including lease 
liabilities is £149,540,000.

Cash and cash equivalents
Bank loans
Supplier payments facility
Total net debt (excluding IFRS 16)

b) Free cash flows

1 May 
2018
£’000
4,228
(53,394)
(4,930)
(54,096)

Cash flow
£’000
6,618
9,185
2,647
18,450

Exchange 
movement
£’000
(24)
13
–
(11)

Non-cash 
movement 
£’000
–
345
–
345

30 April 
2019
£’000
10,822
(43,851)
(2,283)
(35,312)

Free cash flows
Operating cash flows before movements in working capital
Net working capital movement
Amounts due to members of partnerships in the Group
Cash generated from/(used in) operations before adjusting items
Repayment of lease liabilities

Net interest paid
Tax paid
Purchase of property, plant and equipment
Purchase of other intangible assets
Free cash flows

c) Working capital measures

WIP days
Amounts recoverable from clients in respect of unbilled revenue
Unbilled disbursements
Total WIP
Pro-forma net revenue
WIP days
Debtor days
Trade receivables (net of allowance for doubtful receivables)
Other receivables
Total debtors
Pro-forma net revenue
Debtor days
Gross lock-up days
Total WIP
Total debtors
Total gross lock-up
Pro-forma net revenue
Gross lock-up days

Pro-forma net revenue includes revenue from acquisitions on a full year pro-forma basis.

2020
£’000

2019
£’000

32,297
(3,368)
(4,771)
24,158
(12,654)
11,504
(4,192)
(4,309)
(3,520)
(4,116)
(4,633)

33,589
(21,936)
(22,198)
(10,545)
–
(10,545)
(2,112)
(50)
(4,196)
(1,222)
(18,125)

2020
£’000

2019
£’000

64,379
8,501
72,880
330,340
81

108,727
4,950
113,677
330,340
125

72,880
113,677
186,557
330,340
206

53,996
6,279
60,275
272,361
81

86,022
5,108
91,130
272,361
122

60,275
91,130
151,405
272,361
203

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
 
 
151

30. Amounts due to members of partnerships in the Group
Amounts due to members of partnerships in the Group comprise unallocated reserves within equity, members’ capital and other 
amounts due to members classified as liabilities as follows:

At 1 May 2019
Members’ remuneration charged as an expense
Introduced by the Members
Repayments of capital
Drawings
At 30 April 2020

At 1 May 2018
Members’ remuneration charged as an expense
Allocation of retained profit
Introduced by the Members
Repayments of capital
Drawings
At 30 April 2019

Members’ 
capital 
£’000
10,679
–
5,938
(3,386)
– 
13,231

Other amounts 
due to Members 
£’000
27,392
38,808
–
–
(43,579)
22,621

Members’ 
capital 
£’000
29,071
–
–
4,732
(23,124)
–
10,679

Other amounts 
due to Members 
£’000
6,644
31,014
42,537
–
–
(52,803)
27,392

Total amounts 
due to Members 
of partnerships 
in the Group
£’000
38,071
38,808
5,938
(3,386)
(43,579)
35,852

Total amounts 
due to Members 
of partnerships 
in the Group
£’000
35,715
31,014
42,537
4,732
(23,124)
(52,803)
38,071

The average number of members during the year and members’ remuneration charged as an expense during the year was 
as follows:

Average number of Members of partnerships held by the Group during the year

Members’ profit share charged as an expense 
Pro-forma revised compensation model adjustment

Partner annual bonus charged as an expense
Revised compensation model adjustment

2020
366

£’000
38,808
(38,808)
–
–
–

2019
249

£’000
31,014
(36,970)
(5,956)
(500)
(6,456)

To allow for greater comparability of financial performance, a revised compensation model adjustment is calculated for each relevant 
period on the same basis as is described in the IPO Prospectus. The adjustments reflect the impact of the revised compensation 
model for Members of the Partnerships held by the Group as if the revised compensation model had been in place during the 
pre-IPO period.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
152

31. Events after the reporting period
Directorate changes
On 29 May 2020, Andrew Leaitherland informed the Board of his intention to step down as Group Chief Executive Officer with 
immediate effect. Sir Nigel Knowles assumed the role of Group Chief Executive Officer and Chris Sullivan, the Senior Independent 
Director, was appointed as interim Chairman on the same day.

On the 31 July 2020, following the successful completion of a process led by the Nomination Committee to hire a new Chair, the 
Company announced that Jonathan Bloomer would join the Board as Chairman with effect from 1 August 2020. On the same day, 
Chris Sullivan was appointed as Deputy Chairman and continues to act as Senior Independent Director. 

The Company intends to announce on 8 September 2020 the following appointments with effect from 22 October 2020:

 − Matthew Doughty as Group Chief Operating Officer of DWF Group plc. Matthew Doughty will step down as Partner Director at 

the same time; and

 − Following a thorough internal recruitment process, Michele Cicchetti and Seema Bains as Partner Directors of DWF Group plc. 

The position of Partner Director is designated by the Board as a Non-independent, Non-Executive Director position.

A Partner Director represents the partners of DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on 
the Board.

Discontinuation and scale back programmes
In a trading statement on 9 July 2020, the Board announced further closures and scaling back programmes in Brussels, Singapore 
and Dubai as well as for DWF Resource (a part of the Connected Services division). The results for these business are not treated as 
discontinued in the period as the decision was taken after the year end. These operations represented c.1.5% of the Group’s 
revenues and generated a £4.5m EBITDA loss in FY20.

Consolidated notes to the financial statements continuedDWF Group plcAnnual report and financial statements 2020Company statement of financial position

As of 30 April 2020

Non-current assets
Investments
Total non-current assets
Current assets
Trade and other receivables
Cash at bank and in hand
Total current assets
Total assets
Current liabilities
Trade and other payables
Total current liabilities
Non-current liabilities
Other interest-bearing loans and borrowings
Total non-current liabilities
Total liabilities
Net assets
Equity
Share capital
Share premium
Share-based payments reserve
Retained earnings
Total equity

153

Notes

2020
£’000

2019
£’000

2

3

4

5

6

6

235,605
235,605

156,201
123
156,324
391,929

9,338
9,338

79,334
79,334
88,672
303,257

3,246
88,610
9,672
201,729
303,257

227,428
227,428

100,243
3,115
103,358
330,786

735
735

38,405
38,405
39,140
291,646

3,000
63,167
1,053
224,426
291,646

Under section s408 of the Companies Act 2006 the Company is exempt from the requirement to present its own income 
statement. The loss for the period to 30 April 2020 was £12,886,000 (2019: £3,324,000).

These financial statements of DWF Group plc (registered number: 11561594) were approved by the board on 7 September 2020.

Notes 1 to 10 are an integral part of these financial statements.

Sir Nigel Knowles 
Group Chief Executive Officer  

Chris Stefani
Chief Financial Officer

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
154

Company statement of changes in equity

Year ended 30 April 2020

Balance on incorporation
Loss for the period
Total comprehensive expense
Issue of share capital
Treasury share sale
Merger of existing group
Share-based payments
At 30 April 2019

1 May 2019
Loss for the year
Total comprehensive expense
Issue of share capital
Dividends paid
Share-based payments
At 30 April 2020

Share capital 
£’000
–
 – 
 – 
 3,000 
 – 
 – 
 – 
3,000

Share premium
£’000
–
 – 
 – 
 63,167 
 – 
 – 
 – 
63,167

Share 
capital 
£’000
3,000
 – 
– 
 246 
 – 
 – 
3,246

Share 
premium
£’000
63,167
 – 
–
 25,443 
 – 
 – 
88,610

Share-based 
payments 
reserve
£’000
–
 – 
 – 
 – 
 – 
 – 
 1,053 
1,053

Share-based 
payments 
reserve
£’000
1,053
 – 
–
 – 
 – 
 8,619 
9,672

Retained 
earnings
£’000
–
(3,324)
(3,324)
 – 
 2,707 
225,043
 – 
224,426

Retained 
earnings
£’000
224,426
(12,886)
(12,886)
 – 
(9,811)
–
201,729

Total equity
£’000
–
(3,324)
(3,324)
66,167
2,707
225,043
1,053
291,646

Total equity
£’000
291,646
(12,886)
(12,886)
25,689
(9,811)
8,619
303,257

Notes 1 to 10 are an integral part of these financial statements.

DWF Group plcAnnual report and financial statements 2020 
155

Company notes to the financial statements

Year ended 30 April 2020

1. Accounting policies
General information and basis of accounting
DWF Group plc (the ‘Company’), is a public limited company incorporated on 10 September 2018, domiciled in the United Kingdom 
under the Companies Act 2006, and registered in England. The registered office is 20 Fenchurch Street, London, EC3M 3AG.

The Company meets the definition of a qualifying entity under FRS 100 ‘Application of Financial Reporting Requirements’ issued by 
the FRC. Accordingly, these financial statements were prepared in accordance with Financial Reporting Standard 101 ‘Reduced 
Disclosure Framework’ (‘FRS 101’). In preparing these financial statements, the Company applies the recognition, measurement and 
disclosure requirements of International Financial Reporting Standards as adopted by the EU (‘IFRS’), but makes amendments 
where necessary in order to comply with the Companies Act 2006 and has set out below where advantage of the FRS 101 
disclosure exemptions has been taken.

The functional currency of the Company is pounds sterling because that is the currency of the primary economic environment in 
which the Company operates. The Company financial statements are presented in pounds sterling. Foreign operations are included 
in accordance with the policies set out below. 

The Company financial statements have been prepared in accordance with Financial Reporting Standard 101 ‘The Financial 
Reporting Standard applicable in the UK and Republic of Ireland’ (‘FRS 101’). In these financial statements, DWF Group plc has 
applied the exemptions available under FRS 101 in respect of the following disclosures: 

 − Cash Flow Statement and related notes; 
 − Comparative period reconciliations for tangible fixed assets, intangible assets, investment, and members’ interest; 
 − Disclosures in respect of transactions with wholly owned subsidiaries; 
 − Disclosures in respect of capital management; 
 − The effects of new but not yet effective IFRSs; 
 − An additional statement of financial position for the beginning of the earliest comparative period following the retrospective 

change in accounting policy, the correction of error, or the reclassification of items in the financial statements; 

 − Disclosures in respect of the compensation of key management personnel; and 
 − Disclosures of transactions with a management entity that provides key management personnel services to the Company. 

As the consolidated financial statements of the Group include the equivalent disclosures, the Company has also taken the 
exemptions under FRS 101 available in respect of the following disclosures:

 − Certain disclosures required by IAS 36: Impairment of assets in respect of the impairment of goodwill and indefinite life 

intangible assets; 

 − Certain disclosures required by IFRS 3: Business combinations in respect of business combinations undertaken by the 

Company; and 

 − Certain disclosures required by IFRS 13: Fair Value Measurement and the disclosures required by IFRS 7 Financial 

Instrument Disclosures.

As the consolidated financial statements of the Group include the equivalent disclosures, DWF Group plc has also taken the 
exemptions under section 408(4) of the Companies Act 2006, not to present its individual income statement and related notes as 
part of these financial statements.

The accounting policy set out below has, unless otherwise stated, been applied consistently to all periods presented in the 
Company financial statements. The accounting policies in note 1 of the consolidated notes to the financial statements of DWF 
Group plc also apply to the parent company.

1.1 Investments in subsidiaries
Investments in subsidiaries are stated at cost less provision for any impairment in value.

2. Investment

Investments
At the start of the year
Additions
At the end of the year

2020
£’000

2019
£’000

227,428
8,177
235,605

–
227,428
227,428

Additions in the year ended 30 April 2020 relates to the incorporation of the Group’s US holding company DWF Group (US) LLC and 
the related acquisition of Mindcrest Inc together with, inter alia, the push down of the share-based payment expense to entity’s that 
the employees provide services to.

On 11 March 2019 DWF Group plc issued ordinary shares in a share-for-share exchange with the shareholders of DWF Holdings 
Limited. Consequently, DWF Group plc directly owns 100% of DWF Holdings Limited. See note 6 for more information.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information 
 
 
2020
£’000
156,188
13
156,201

2019
£’000
100,243
–
100,243

2020
£’000
520
3
1,386
2,189
5,240
9,338

2019
£’000
–
63
149
523
–
735

Total
£’000

–
66,167
66,167
19,232
6,457
91,856

156

Company notes to the financial statements continued

3. Trade and other receivables

Amounts due from subsidiary undertakings* 
Prepayments and accrued income

*  Amounts due from all subsidiaries are interest free, unsecured and repayable on demand.

4. Trade and other payables

Trade payables
Other payables
Other taxation and social security
Accruals
Amounts due to subsidiary undertakings*

*  Amounts due to subsidiary undertakings are interest free and repayable on demand.

5. Other interest bearing loans and borrowings
Further details on the Company’s RCF can be found on the consolidated financial statements note 21.

6. Share capital

Issued and fully paid ordinary shares
On incorporation
Shares issued
At 30 April 2019
Shares issued in acquisition of Rousaud Costas Duran S.L.P.U 
Shares issued in acquisition of Mindcrest Inc.
At 30 April 2020

Number
of 1p each

Ordinary 
shares
£’000

Share 
premium
£’000

1
299,999,999
300,000,000
19,525,927
5,028,726
324,554,653

–
3,000
3,000
195
51
3,246

–
63,167
63,167
19,037
6,406
88,610

7. Employee information and Directors’ remuneration
The Company had no employees (other than Directors) employed during the year. No Directors received remuneration in respect to 
services to the Company in the year (2019: £nil).

8. Related parties
The Company has taken the advantage of the exemption to not disclose the transactions between the wholly owned or controlled 
Group companies.

9. Ultimate parent company and parent company of Group
In the opinion of the Directors, there is no controlling party of DWF Group plc.

10. Events after the reporting period
Directorate changes
On 29 May 2020, Andrew Leaitherland informed the Board of his intention to step down as Group Chief Executive Officer with 
immediate effect. Sir Nigel Knowles assumed the role of Group Chief Executive Officer and Chris Sullivan, the Senior Independent 
Director, was appointed as interim Chairman on the same day.

On the 31 July 2020, following the successful completion of a process led by the Nomination Committee to hire a new Chair, the 
Company announced that Jonathan Bloomer would join the Board as Chairman with effect from 1 August 2020. On the same day, 
Chris Sullivan was appointed as Deputy Chairman and continues to act as Senior Independent Director. 

The Company intends to announce on 8 September 2020 the following appointments with effect from 22 October 2020:

 − Matthew Doughty as Group Chief Operating Officer of DWF Group plc. Matthew Doughty will step down as Partner Director at 

the same time; and

 − Following a thorough internal recruitment process, Michele Cicchetti and Seema Bains as Partner Directors of DWF Group plc. 

The position of Partner Director is designated by the Board as a Non-independent, Non-Executive Director position.

A Partner Director represents the partners of DWF Law LLP and DWF LLP and is therefore a partner shareholder representative on 
the Board.

DWF Group plcAnnual report and financial statements 2020 
 
 
 
 
 
 
 
Shareholder information

2020 Financial Calendar

24 September 2020 Ex dividend date for the final dividend

25 September 2020 Record date to be eligible for the final 

dividend

21 October 2020

Annual General Meeting

5 November 2020

Payment date for the final dividend

December 2020

Announcement of interim results

Shareholder enquiries
The Company’s share register is maintained by Equiniti. 
Shareholders with queries relating to their shareholding should 
contact Equiniti as follows.

By post: 
Equiniti Limited, Aspect House, Spencer Road, Lancing, 
West Sussex, BN99 6DA

UK Telephone:*  
0371 384 2030 

Online: 

Overseas telephone:
+44 (0)121 415 7047

help.shareview.co.uk  
(from here you can email Equiniti securely with your enquiry)

*Lines are open from 9.00am to 5.00pm UK time, Monday to Friday.

Direct credit of dividend payment
Dividends can be paid automatically into your bank or building 
society account.

The benefits of doing this are that you will: 
 − receive cleared funds in your bank account on the 

payment date

 − avoid postal delays 
 − remove the risk of your cheques getting lost in the post. 

To take advantage of this service or for further details, contact 
Equiniti or visit shareview.co.uk

For overseas shareholders, a separate dividend service provided 
by Equiniti enables those living overseas to have their dividend 
paid into their bank account, for a small fee. For further details 
please contact Equiniti or visit shareview.co.uk

157

Annual General Meeting (‘AGM’)
The AGM of the Company will be held at 2.00pm on 21 October 
2020 to be held at and broadcast live from the office of the 
Company at 20 Fenchurch Street, London, United Kingdom, 
EC3M 3AG

The Notice of AGM and a proxy form accompanies this Annual 
Report. You can also find the Notice of AGM on the Company’s 
website dwfgroup.com/en/investors

Electronic communications
Shareholders can sign up for electronic communications online 
by registering with Shareview, the internet-based platform 
provided by our Registrars, Equiniti. In addition to enabling 
shareholders to receive communications by email, Shareview 
provides a facility for shareholders to manage their shareholding 
online by allowing them to:
 − receive trading updates by email
 − view their shareholdings
 − update their records – including change of address
 − vote in advance of company general meetings. To find out 
more about the services offered by Shareview please visit 
shareview.co.uk

Corporate website
Shareholders are encouraged to visit our website dwfgroup.
com/en/investors which provides: 
 − Company news and information
 − our model of Complex, Connected and Managed Services
 − the Company’s approach to operating responsibly.

There is also a specific investors’ section which contains 
up-to-date information for shareholders, including: 
 − comprehensive share price information
 − financial results
 − access to current and historical shareholder documents, 

such as this Annual Report. 

Unsolicited telephone calls and correspondence
Shareholders should be wary of any unsolicited advice, offers 
to buy shares at a discount, or offers of free reports about the 
Company. These are typically from overseas ‘brokers’ who target 
UK or US shareholders, offering to sell them what often turns 
out to be worthless or high-risk shares. These operations are 
commonly known as boiler rooms, and the brokers can be very 
persistent and extremely persuasive.

Shareholders are advised to deal only with financial services firms 
that are authorised by the Financial Conduct Authority (‘FCA’). 
You can check if a firm is properly authorised by the FCA by 
visiting fca.org.uk/register. If you do deal with an unauthorised 
firm, you will not be eligible to receive payment under the 
Financial Services Compensation Scheme if anything goes wrong. 
For more detailed information on how you can protect yourself 
from an investment scam, or to report a scam, go to fca.org.uk/
consumers/scams/report-scam-us or call 0800 111 6768.

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information158

Corporate information

Company name
DWF Group plc

Registered number
England 11561594

Secretary and registered office
Mollie Stoker
DWF Group plc
20 Fenchurch Street
London
EC3M 3AG
United Kingdom

companysecretary@dwf.law  
dwfgroup.com

Registrar
Equiniti Limited
Aspect House
Spencer Road
Lancing
BN99 6DA
United Kingdom

UK Telephone:* 0371 384 2030
Overseas telephone: +44 (0)121 415 7047

*   Lines are open from 9.00am to 5.00pm UK time, 

Monday to Friday.

Statutory Auditor
Deloitte LLP
1 New Street Square
London
EC4A 3HQ
United Kingdom

Corporate stockbrokers
Jefferies International Limited
100 Bishopsgate 
London
EC2N 4JL 
United Kingdom 

Stifel Nicolaus Europe Limited
150 Cheapside
London
EC2V 6ET
United Kingdom

Zeus Capital Limited
82 King Street
Manchester
M2 4WQ
United Kingdom

Principal UK bankers
HSBC UK Bank plc
8 Canada Square
London
E14 5HQ
United Kingdom

DWF Group plcAnnual report and financial statements 2020Principal offices

United Kingdom 
42 Queen Street 
Belfast 
BT1 6HL 

One Snowhill 
Snow Hill Queensway 
Birmingham 
B4 6GA 

Redcliff Quay 
120 Redcliff Street 
Bristol 
BS1 6HU 

No. 2 Lochrin Square 
96 Fountainbridge 
Edinburgh 
EH3 9QA 

110 Queen Street 
Glasgow 
G1 3HD 

Bridgewater Place 
Water Lane 
Leeds 
LS11 5DY 

5 St Paul’s Square 
Old Hall Street 
Liverpool 
L3 9AE 

20 Fenchurch Street 
London 
EC3M 3AG 

1 Scott Place 
2 Hardman Street 
Manchester 
M3 3AA 

2nd Floor Central Square South 
Orchard Street 
Newcastle upon Tyne 
NE1 3AZ 

Argentina 
DWF in association with  
VAGEDES & Asociados 
Av. Córdoba 487
Piso 6 K
C1054AAD Buenos Aires 
Argentina 

Australia 
DWF
Level 36 
Riverside Centre 
123 Eagle Street 
Brisbane QLD 4000 
GPO Box 74 
Brisbane QLD 4001

DWF
Level 43 
600 Bourke Street 
Melbourne VIC 3000 
PO Box 13221 Law Courts 
VIC 8010

DWF Adjusting
Suite 114 
Level 1 
486 Lower Heidelberg Road 
Lower Heidelberg 
Melbourne 
VIC 3084 

DWF
Suite 2 
Level 6 
18 Honeysuckle Drive 
Newcastle NSW 2300 
PO Box 2277 
Dangar NSW 2309 

DWF
Level 18 
363 George Street 
Sydney NSW 2000 
GPO Box 260 
Sydney NSW 2001 

DWF Adjusting
Suite 1 
Level 1 
123 Midson Road 
Epping NSW 2121 

Belgium 
*office closing in early 2021
Avenue Louise 523 
B-1050 Brussels 
Belgium 

Canada 
111 Queen Street East 
Suite 450 
Toronto 
ON 
M5C 1S2 

France 
137-139 rue de l’Université 
75007 Paris 
France 
Toque K0165 

159

Germany 
Rechtsanwaltsgesellschaft mbH
Linkstr. 12
10785 Berlin
Germany

Rechtsanwaltsgesellschaft mbH
Habsburgerring 2
Westgate
50674 Cologne
Germany

Rechtsanwaltsgesellschaft mbH
Königsallee 60 c
D-40212 Düsseldorf
Germany

Rechtsanwaltsgesellschaft mbH
Prinzregentenstraße 78
81675 Munich
Germany

India
DWF Mindcrest
603/604 Block D
Weikfield IT-Citi Info Park
Nagar Rd, Vadgaonsheri
Pune 411 014
India

Ireland 
5 George’s Dock 
IFSC 
Dublin 

Italy 
Via dei Bossi 6 
20121 
Milano 

Panama
DWF in association with  
Fabrega Molino 
BMW Plaza 
9th Floor 
50 St 
P.O. Box 0816-00744 
Panama 
Rep. of Panama

Poland 
plac Stanisława Małachowskiego 2 
00-066 Warszawa 
Poland 

Qatar 
Office 01D04 
Mezzanine Floor 
Tornado Tower 
PO Box 9417 
Doha 

Singapore
*office closing in early 2021
9 Raffles Place 
Level 58 Republic Plaza 
Singapore 048619 

DWF Group plcAnnual report and financial statements 2020Strategic reportGovernanceFinancial statementsOther information160

Principal offices continued

Spain
Escoles Pies 102
08017 Barcelona 

Serrano 116
28006 Madrid 

Moratín 17
46002 Valencia

Turkey OGB 
(Özkan Gürden Bingöl Attorney 
Partnership, Istanbul), in association 
with DWF 
Spring Giz Plaza Meydan Sok. 
No: 31 
Maslak 34398 
Istanbul 

United Arab Emirates 
Offices 901 & 904 Tower 2 
Al Fattan Currency House DIFC
PO Box 507104 
Dubai 

United States of America 
DWF in association with WSHB
1230 Peachtree Street 
NE Suite 925 
Atlanta
GA 30309 

DWF 
740 Waukegan Road Suite 
340 Deerfield 
IL 60015 

DWF in association with WSHB 
222 South Riverside Plaza Suite 
640 Chicago 
IL 60606 

DWF Mindcrest 
425 S. Financial Place
Suite 1100
Chicago 
IL, 60605

DWF in association with WSHB 
40 Richards Avenue 
3rd Floor 
Norwalk 
CT 06854 

DWF in association with WSHB 
901 Main Street 
Suite 3670 
Dallas 
TX 75202 

DWF in association with WSHB 
1805 Shea Center Drive 
Suite 200 
Highlands Ranch 
CO 80129 

DWF in association with WSHB 
7112 North Fresno Street 
Suite 160 
Fresno 
CA 93720 

DWF in association with WSHB 
505 North Brand Boulevard 
Suite 1100 
Glendale 
CA 91203 

DWF in association with WSHB 
2881 Business Park Court 
Suite 200 
Las Vegas 
NV 89128 

DWF in association with WSHB 
10960 Wilshire Boulevard 
18th Floor 
Los Angeles 
CA 90024 

DWF in association with WSHB 
701 Brickell Avenue 
Suite 1640 
Miami 
FL 33131400 

DWF in association with WSHB 
400 Connell Drive 
Suite 1100 
Berkeley Heights 
NJ 07922 

DWF Mindcrest 
c/o Regus
104 West 40th Street
Suites 400 and 500
New York, 10018

DWF in association with WSHB 
685 Third Avenue 
18th Floor 
New York 
NY 10017 

DWF in association with WSHB 
1401 Willow Pass Road 
Suite 700 
Concord 
CA 94520 

DWF in association with WSHB 
6A Liberty Street 
Suite 200 
Aliso Viejo 
CA 92656 

DWF in association with WSHB 
1760 Market Street 
Suite 1001 
Philadelphia 
PA 19103 

DWF in association with WSHB 
2525 E. Camelback Road 
Suite 450 
Phoenix 
AZ 85016 

DWF in association with WSHB 
12755 SW 69th Avenue 
Suite 100 
Portland 
OR 97223 

DWF in association with WSHB 
9333 Fairway View Place 
Suite 200 
Rancho Cucamonga 
CA 91730 

DWF in association with WSHB 
21804 Cactus Avenue 
Suite 200 
Riverside 
CA 92518 

DWF in association with WSHB 
501 West Broadway 
Suite 1200 
San Diego 
CA 92101 

DWF in association with WSHB 
520 Pike Street 
Suite 1525 
Seattle 
WA 98101

DWF in association with WSHB 
1501 S. Church Avenue 
Suite 200 
Tampa 
FL 33629

DWF in association with WSHB 
199 West Hillcrest Drive 
Suite 204 
Thousand Oaks 
CA 91360 

DWF Group plcAnnual report and financial statements 2020This Report is printed on 
materials which are FSC® 
certified from well 
managed forests.

These materials contain ECF 
(Elemental Chlorine Free) pulp 
and are 100% recyclable.

DWF Group plcAnnual report and financial statements 2020D

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DWF Group plc
20 Fenchurch Street 
London EC3M 3AG

T +44 (0)333 320 2220 
F +44 (0)333 320 4440

dwfgroup.com