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Dynatrace

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FY2022 Annual Report · Dynatrace
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Dear Fellow Stockholders:  

I am incredibly proud of Dynatrace’s exceptional performance 

“Our vision is a world where software 

in fiscal 2022, surpassing the $1 billion milestone in annualized 

works perfectly.”

revenue  as  of  Q4  FY2022.  This  is  a  significant  achievement 

and  serves  as  a  testament  to  the  strength  of  our  market,  our 

differentiated  platform,  and  the  durability  of  our  business 

The foundation for sustainable, long-term ARR growth continues 

model.

The Market Opportunity  

to  be  the  addition  of  new  logos  to  the  Dynatrace  platform 

as  well  as  the  on-going  expansion  of  existing  customers.  We 

ended  fiscal  2022  with  21%  growth  in  new  logo  additions.  As 

Our  market  opportunity  is  enormous,  sized  at  $50  billion 

customers experience the value of the Dynatrace platform, they 

and  growing.  We  continue  to  see  organizations  prioritizing 

expand their workloads and broaden their use of our additional 

their  digital  transformation  initiatives  and  accelerating  their 

modules, evidenced by a net expansion rate consistently at or 

movement  to  the  cloud  with  observability  and  application 

above 120%.   

security becoming essential elements.

Investing in Our Future 

What  many  companies  realize  as  they  scale,  however,  is  that 

the  dynamic  nature  of  modern  clouds  introduces  incredible 

complexity.  Companies  are  looking  to  reduce  this  complexity 

with  comprehensive  observability,  incorporating  all  forms  of 

data  across  multiple  aspects  of  their  technology  stack.  They 

want  more  than  just  dashboards.  They  want  answers  and 

intelligent automation from their data along with remediation 

Our vision is a world where software works perfectly, and we 

endeavor to be the brand that is top of mind when the world’s 

largest  enterprises  demand  “cloud  done  right.”  We  aspire  to 

enable flawless and secure digital interactions. To achieve this, 

we are investing in both product innovation as well as our go-

to-market model to gain leverage through an expanding partner 

capabilities to operate more efficiently. 

ecosystem. 

The strength and differentiation of our platform is what drives 

customers  to  choose  Dynatrace.  We  uniquely  deliver  end-

to-end  observability,   leveraging  our  AI  Ops  engine   to  provide

comprehensive situational awareness of their IT ecosystems as 

well as the root cause behind outages or performance issues.

Driving Profitable Growth 1

Finally, a key differentiator for Dynatrace is our people. We are 

strengthening  an  already  vibrant  culture  built  on  innovation, 

agility and collaboration, and we remain steadfast in fostering 

an inclusive workplace that thrives on employee diversity. 

I want to thank the nearly 3,600 Dynatracers for building long-

term  value  for  our  stockholders  and  our  customers.  We  are 

passionate  about  our  future  as  we  believe  Dynatrace  is  well 

We  believe  our  fiscal  2022  results  are  a  strong  indication  that 

positioned to capitalize on the tremendous market opportunity 

the  Dynatrace  platform  is  well  positioned  in  the  growing 

ahead.  

market we serve. Annual recurring revenue (ARR), a key metric 

for the business, was $995 million in fiscal 2022, with Adjusted 

Respectfully,

ARR  growth  of  35%  for  the  second  straight  year.  We  are  also 

committed  to  operating  a  balanced  business  that  focuses 

on  profitability,  with  our  non-GAAP  operating  margin  and 

Unlevered Free Cash Flow margin both at 25% of revenue.

Rick McConnell

Chief Executive Officer
Officer

1  Our financial performance includes several non-GAAP measures. A reconciliation of 

GAAP to non-GAAP financial measures is available at ir.dynatrace.com

DYNATRACE, INC.
1601 Trapelo Road, Suite 116 
Waltham, Massachusetts 02451

Dear Dynatrace Stockholder: 

I  am  pleased  to  invite  you  to  attend  the  2022  Annual  Meeting  of  Stockholders,  or  the  Annual  Meeting,  of  Dynatrace,  Inc.,  or 
Dynatrace, to be held online on Wednesday, August 24, 2022 at 1:00 p.m. Eastern Time. You may attend the meeting virtually via the 
Internet at www.virtualshareholdermeeting.com/DT2022, where you will be able to vote electronically and submit questions. Details 
regarding the meeting and the business to be conducted are more fully described in the accompanying Notice of 2022 Annual Meeting 
of Stockholders and Proxy Statement. 

Pursuant  to  the  Securities  and  Exchange  Commission  rules  that  allow  issuers  to  furnish  proxy  materials  to  stockholders  over  the 
Internet, we are posting the proxy materials on the Internet and delivering a notice of the Internet availability of the proxy materials. 
On  or  about  July  14,  2022,  we  will  begin  mailing  to  our  stockholders  a  Notice  of  Internet  Availability  of  Proxy  Materials,  or  the 
Notice, containing instructions on how to access online or request a printed copy of our Proxy Statement for the 2022 Annual Meeting 
of Stockholders and our Annual Report on Form 10-K for the year ended March 31, 2022. 

Your vote is important. Whether or not you plan to attend the Annual Meeting, I hope you will vote as soon as possible. You may vote 
over the Internet, by telephone or virtually in person at the Annual Meeting or, if you requested printed copies of proxy materials, you 
also  may  vote  by  mailing  a  proxy  card.  Please  review  the  instructions  on  the  Notice  or  on  the  proxy  card  regarding  your  voting 
options. 

Thank you for being a Dynatrace stockholder. We look forward to seeing you at our Annual Meeting. 

Sincerely,

Rick McConnell
Chief Executive Officer

YOUR VOTE IS IMPORTANT

In  order  to  ensure  your  representation  at  the  meeting,  whether  or  not  you  plan  to  attend  the  meeting,  please  vote  your  shares  as 
promptly  as  possible  by  following  the  instructions  on  your  Notice  or,  if  you  requested  printed  copies  of  your  proxy  materials,  by 
following the instructions on your proxy card. Your vote will help to ensure the presence of a quorum at the meeting and that your 
shares are represented at the Annual Meeting. If you hold your shares through a broker, your broker is not permitted to vote on your 
behalf  on  the  election  of  directors  or  the  advisory  vote  on  the  compensation  of  our  named  executive  officers  unless  you  provide 
specific instructions to the broker by completing and returning any voting instruction form that the broker provides (or following any 
instructions that allow you to vote your broker-held shares via telephone or the Internet). For your vote to be counted, you will need to 
communicate your vote before the date of the Annual Meeting. Voting your shares in advance will not prevent you from attending the 
Annual Meeting, revoking your earlier submitted proxy or voting your stock virtually at the Annual Meeting.

DYNATRACE, INC.
1601 Trapelo Road, Suite 116 
Waltham, Massachusetts 02451

NOTICE OF 2022 VIRTUAL ANNUAL MEETING OF STOCKHOLDERS
To be held August 24, 2022

Notice  is  hereby  given  that  Dynatrace,  Inc.  will  hold  its  2022  Annual  Meeting  of  Stockholders,  or  the  Annual  Meeting,  online  on 
Wednesday, August 24, 2022 at 1:00 p.m. Eastern Time, for the following purposes:

•

•

•
•

To elect three Class III directors, Ambika Kapur Gadre, Steve Rowland and Kenneth "Chip" Virnig to hold office until
the 2025 annual meeting of stockholders and until their successors are duly elected and qualified, subject to their earlier
resignation or removal;
To ratify the appointment of Ernst & Young LLP as our independent registered public accounting firm for the fiscal year
ending March 31, 2023;
To conduct a non-binding, advisory vote to approve the compensation of our named executive officers; and
To  transact  any  other  business  that  properly  comes  before  the  Annual  Meeting  (including  adjournments  and
postponements thereof).

Our Board of Directors recommends that you vote “FOR” the director nominees named in Proposal One, “FOR” the ratification of the 
appointment of Ernst & Young LLP as our independent registered public accounting firm as described in Proposal Two, and “FOR” 
the approval of, on a non-binding advisory basis, the compensation of our named executive officers as described in Proposal Three.

in 

the  Proxy  Statement.  You  may  attend,  vote  and  participate  at 

Only stockholders of record at the close of business on July 1, 2022 are entitled to notice of and to vote at the Annual Meeting as set 
forth 
the  Annual  Meeting  by  visiting 
www.virtualshareholdermeeting.com/DT2022 and entering the 16-digit control number included in the Notice of Internet Availability 
of Proxy Materials, on the proxy card, or in the instructions included with the proxy materials dated July 14, 2022. You are entitled to 
attend the Annual Meeting only if you were a stockholder as of the close of business on July 1, 2022, the Record Date, or hold a valid 
proxy for the Annual Meeting. If you are a stockholder of record or hold shares through a broker, trustee, or nominee, your ownership 
as of the Record Date will be verified prior to admittance into the Annual Meeting. Access to the webcast will begin at 12:45 p.m. 
Eastern  Time  on  August  24,  2022.  For  instructions  on  how  to  vote  your  shares,  please  refer  to  the  instructions  on  the  Notice  of 
Availability  of  Proxy  Materials  you  received  in  the  mail,  the  section  titled  “How  do  I  vote?”  beginning  on  page  2  of  this  Proxy 
Statement or, if you requested to receive printed proxy materials, your enclosed proxy card.

By Order of the Board of Directors,

Rick McConnell
Chief Executive Officer
Waltham, Massachusetts
July 14, 2022

Table of Contents

PROXY STATEMENT  ......................................................................................................................................................................

GENERAL INFORMATION    ............................................................................................................................................................

PROPOSAL NO. 1 – ELECTION OF CLASS III DIRECTORS  ......................................................................................................

CORPORATE GOVERNANCE    ........................................................................................................................................................

PROPOSAL NO. 2 – RATIFICATION OF THE APPOINTMENT OF ERNST & YOUNG LLP AS DYNATRACE’S 
INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FOR THE FISCAL YEAR ENDING MARCH 31, 2023     ......
REPORT OF THE AUDIT COMMITTEE    ........................................................................................................................................

PROPOSAL NO. 3 – NON-BINDING, ADVISORY VOTE TO APPROVE THE COMPENSATION OF OUR NAMED 
EXECUTIVE OFFICERS  ..................................................................................................................................................................
REPORT OF THE COMPENSATION COMMITTEE  .....................................................................................................................

EXECUTIVE COMPENSATION     .....................................................................................................................................................

EQUITY COMPENSATION PLAN INFORMATION      ....................................................................................................................

CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS  .................................................................................

PRINCIPAL STOCKHOLDERS    .......................................................................................................................................................

ADDITIONAL INFORMATION    ......................................................................................................................................................

APPENDIX A - RECONCILIATION OF NON-GAAP MEASURES   .............................................................................................

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DYNATRACE, INC.
1601 Trapelo Road, Suite 116 
Waltham, Massachusetts 02451

PROXY STATEMENT
FOR THE 2022 VIRTUAL ANNUAL MEETING OF STOCKHOLDERS
TO BE HELD AUGUST 24, 2022

This  proxy  statement  contains  information  about  the  2022  Annual  Meeting  of  Stockholders,  or  the  Annual  Meeting,  of  Dynatrace, 
Inc., which will be held online on August 24, 2022 at 1:00 p.m. Eastern Time. If you are a stockholder of record as of the close of 
business on July 1, 2022, you may attend the meeting virtually via the Internet at www.virtualshareholdermeeting.com/DT2022, where 
you will be able to vote electronically and submit questions. We encourage participants to access the meeting prior to the start time. 
Online check-in will begin 15 minutes prior to the start of the Annual Meeting, at 12:45 p.m. Eastern Time, and participants should 
allow ample time for check-in procedures. Please see the “General Information” section of this proxy statement that accompanies this 
notice for more details regarding the logistics of the virtual Annual Meeting, including the ability of stockholders to submit questions 
during  the  Annual  Meeting,  and  technical  details  and  support  related  to  accessing  the  virtual  platform.  The  Board  of  Directors  of 
Dynatrace, Inc., or our Board, is using this proxy statement to solicit proxies for use at the Annual Meeting. In this proxy statement, 
the terms “Dynatrace,” "the Company," “we,” “us,” and “our” refer to Dynatrace, Inc. The mailing address of our principal executive 
offices is Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, Massachusetts 02451. 

All  properly  submitted  proxies  will  be  voted  in  accordance  with  the  instructions  contained  in  those  proxies.  If  no  instructions  are 
specified, the proxies will be voted in accordance with the recommendation of our Board with respect to each of the matters set forth 
in the accompanying Notice of Meeting. You may revoke your proxy at any time before it is exercised at the meeting by giving our 
corporate secretary written notice to that effect.

We  made  this  proxy  statement  and  our  Annual  Report  to  Stockholders  for  the  fiscal  year  ended  March  31,  2022  available  to 
stockholders on or about July 14, 2022.

Important Notice Regarding the Availability of Proxy Materials for 
the 2022 Annual Meeting of Stockholders to be Held on August 24, 2022:

This proxy statement and our 2022 Annual Report to Stockholders are 
available for viewing, printing and downloading at www.proxyvote.com.

A  copy  of  our  Annual  Report  on  Form  10-K  for  the  fiscal  year  ended  March  31,  2022,  as  filed  with  the  Securities  and 
Exchange Commission, or SEC, except for exhibits, will be furnished without charge to any stockholder upon written request 
to Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, Massachusetts 02451, Attention: Corporate Secretary or by email 
to ir@dynatrace.com. This proxy statement and our Annual Report on Form 10-K for the fiscal year ended March 31, 2022 
are also available on the SEC’s website at www.sec.gov and on our website at https://ir.dynatrace.com/.

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DYNATRACE, INC.
PROXY STATEMENT
FOR THE 2022 VIRTUAL ANNUAL MEETING OF STOCKHOLDERS

GENERAL INFORMATION 

When are this proxy statement and the accompanying materials scheduled to be sent to stockholders? 

We have elected to provide access to our proxy materials to our stockholders via the Internet. Accordingly, on or about July 14, 2022, 
we will begin mailing a Notice of Internet Availability of Proxy Materials, or the Notice. Our proxy materials, including the Notice of 
2022 Annual Meeting of Stockholders, this proxy statement and the accompanying proxy card or, for shares held in street name (i.e. 
held  for  your  account  by  a  broker  or  other  nominee),  a  voting  instruction  form,  and  the  2022  Annual  Report  for  the  year  ended 
March 31, 2022, or the 2022 Annual Report, will be mailed or made available to stockholders on the Internet on or about the same 
date. 

Why did I receive the Notice instead of a full set of proxy materials? 

Pursuant to rules adopted by the SEC, for most stockholders, we are providing access to our proxy materials over the Internet rather 
than printing and mailing our proxy materials. We believe following this process will expedite the receipt of such materials and will 
help  lower  our  costs  and  reduce  the  environmental  impact  of  our  annual  meeting  materials.  Therefore,  the  Notice  was  mailed  to 
holders of record and beneficial owners of our common stock starting on or about July 14, 2022. The Notice provides instructions as 
to how stockholders may access and review our proxy materials, including the Notice of 2022 Annual Meeting of Stockholders, this 
proxy statement, the proxy card and our 2022 Annual Report, on the website referred to in the Notice or, alternatively, how to request 
that a copy of the proxy materials, including a proxy card, be sent to them by mail. The Notice also provides voting instructions. In 
addition, stockholders of record may request to receive the proxy materials in printed form by mail or electronically by e-mail on an 
ongoing basis for future stockholder meetings. Please note that, while our proxy materials are available at the website referenced in the 
Notice, and our Notice of 2022 Annual Meeting of Stockholders, this proxy statement and our 2022 Annual Report are available on 
our website, www.dynatrace.com, no other information contained on either website is incorporated by reference in or considered to be 
a part of this proxy statement. 

Who is soliciting my vote? 

Our Board is soliciting your vote for the Annual Meeting. 

When is the Record Date for the Annual Meeting? 

The Record Date for determination of stockholders entitled to vote at the Annual Meeting was the close of business on July 1, 2022.

How many votes can be cast by all stockholders? 

There were 287,259,635 shares of our common stock, par value $0.001 per share, outstanding on July 1, 2022, all of which are entitled 
to vote with respect to all matters to be acted upon at the Annual Meeting. Each stockholder of record is entitled to one vote for each 
share of our common stock held by such stockholder. None of our shares of preferred stock were outstanding as of July 1, 2022. 

How do I attend the Annual Meeting virtually? 

This year’s Annual Meeting will be held virtually. To attend and participate in the Annual Meeting, stockholders will need to access 
the live webcast of the meeting. To do so, stockholders of record will need to visit www.virtualshareholdermeeting.com/DT2022 and 
enter  the  16-digit  control  number  provided  in  the  Notice,  on  the  proxy  card,  or  in  the  instructions  included  with  the  printed  proxy 
materials. 

If you wish to submit a question during the Annual Meeting, you may log into, and submit a question on, the virtual meeting platform 
by following the instructions included there. During the formal portion of the meeting, all questions presented should relate directly to 
the  proposal  under  discussion.  Questions  from  multiple  stockholders  on  the  same  topic  or  that  are  otherwise  related  to  a  particular 
topic may be grouped, summarized and answered together. If questions submitted are irrelevant to the business of the Annual Meeting 
or are out of order or not otherwise suitable for the conduct of the Annual Meeting, as determined by the chair or corporate secretary 
in their reasonable judgment, we may choose to not address them. If there are any matters of individual concern to a stockholder and 
not of general concern to all stockholders, or if a question posed was not otherwise answered, such matters may be raised separately 
after the Annual Meeting.

Our Annual Meeting will be governed by the Annual Meeting’s Rules of Conduct, which will address the ability of stockholders to 
ask  questions  during  the  meeting  and  rules  for  how  questions  will  be  recognized  and  addressed.  The  Annual  Meeting’s  Rules  of 
Conduct will be available on www.virtualshareholdermeeting.com/DT2022 prior to the Annual Meeting.

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What if I have technical issues during the Annual Meeting?

The virtual meeting platform is supported across browsers and devices running the most updated version of applicable software and 
plug-ins. Participants should give themselves plenty of time to log in and ensure they have a strong internet connection, and they can 
hear streaming audio prior to the start of the meeting.

Approximately  15  minutes  prior  to  the  start  of  and  through  the  conclusion  of  the  Annual  Meeting,  a  support  team  will  be  ready  to 
assist stockholders with any technical difficulties they may have accessing or hearing the virtual meeting. If you encounter technical 
difficulties with the virtual meeting platform on the meeting day, please call the technical support number that will be posted on the 
meeting website.

Additional information regarding matters addressing technical and logistical issues, including technically support during the Annual 
Meeting, will be available at www.virtualshareholdermeeting.com/DT2022.

How do I vote? 

If shares of our common stock are registered directly in your name with Computershare, our transfer agent, you are considered the 
“stockholder of record” with respect to those shares. As the stockholder of record, you may vote by any of the methods listed below: 

Virtually In Person 

You may attend the Annual Meeting virtually via the internet at www.virtualshareholdermeeting.com/DT2022 and you may 
vote during the meeting. Access to the webcast will begin at 12:45 pm Eastern Time on August 24, 2022, and you should 
allow ample time for check-in procedures. In order to be able to attend the Annual Meeting, you will need the 16-digit control 
number,  provided  in  the  Notice,  on  the  proxy  card,  or  in  the  instructions  included  with  the  proxy  materials  dated  July  14, 
2022. 

By Internet or by Phone Before the Annual Meeting

You  may  vote  by  proxy  by  completing  an  electronic  proxy  card  over  the  Internet  or  by  telephone  by  following  the 
instructions provided in the Notice until 11:59 p.m. Eastern Time on August 23, 2022. 

By Mail

If you requested printed copies of the proxy materials, you may vote by proxy by mailing your proxy card as described in the 
proxy materials. In order to be counted, proxies submitted by mail must be received before the start of the Annual Meeting.

If shares of our common stock are held on your behalf in a brokerage account or by a bank or other nominee, you are considered to be 
the beneficial owner of shares that are held in “street name” (i.e., a “street name stockholder”) and the Notice was forwarded to you by 
your broker or nominee, who is considered the stockholder of record with respect to those shares. As the beneficial owner, you have 
the right to direct your broker, bank or other nominee as to how to vote your shares. Please follow the instructions from your broker, 
bank  or  other  nominee  to  vote  by  Internet,  telephone  or  by  mail.  Street  name  stockholders  may  not  vote  virtually  in  person  at  the 
Annual Meeting unless they receive a legal proxy from their respective brokers, banks or other nominees giving them the right to vote 
virtually in person at the Annual Meeting. If you request a printed copy of our proxy materials by mail, your broker, bank or other 
nominee will provide a voting instruction form for you to use.

What is the effect of giving a proxy?

If you are a stockholder of record and complete and submit your proxy before the Annual Meeting, the persons named as proxies will 
vote  the  shares  represented  by  your  proxy  in  accordance  with  your  instructions.  If  you  submit  a  proxy  without  giving  voting 
instructions, your shares will be voted in the manner recommended by our Board on all matters presented in this proxy statement, and 
as the persons named as proxies may determine in their discretion with respect to any other matters properly presented at the Annual 
Meeting. You may also authorize another person or persons to act for you as proxy in a writing, signed by you or your authorized 
representative,  specifying  the  details  of  those  proxies’  authority.  The  original  writing  must  be  given  to  each  of  the  named  proxies, 
although it may be sent to them by electronic transmission if, from that transmission, it can be determined that the transmission was 
authorized by you.

If any other matters are properly presented for consideration at the Annual Meeting, including, among other things, consideration of a 
motion to adjourn the Annual Meeting to another time or place (including, without limitation, for the purpose of soliciting additional 
proxies), the persons named in your proxy and acting thereunder will have discretion to vote on those matters in accordance with their 
best judgment. We do not currently anticipate that any other matters will be raised at the Annual Meeting. 

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How do I revoke my proxy?

If  you  are  a  stockholder  of  record,  you  may  revoke  your  proxy  by  (1)  following  the  instructions  on  the  Notice  and  entering  a  new 
proxy vote by mail that we receive before the start of the Annual Meeting or over the Internet or by phone by the cutoff time of 11:59 
p.m. Eastern Time on August 23, 2022, (2) attending and voting virtually at the Annual Meeting (although attendance at the Annual 
Meeting will not in and of itself revoke a proxy), or (3) by filing an instrument in writing revoking the proxy or another duly executed 
proxy bearing a later date with our Corporate Secretary. Any written notice of revocation or subsequent proxy card must be received 
by  our  Corporate  Secretary  prior  to  the  taking  of  the  vote  at  the  Annual  Meeting.  Such  written  notice  of  revocation  or  subsequent 
proxy  card  should  be  hand  delivered  to  our  Corporate  Secretary  or  sent  to  our  principal  executive  offices  at  Dynatrace,  Inc.,  1601 
Trapelo Road, Suite 116 Waltham, Massachusetts 02451, Attention: Corporate Secretary. 

If a broker, bank, or other nominee holds your shares, you must contact such broker, bank, or nominee in order to find out how to 
change your vote.

How is a quorum reached? 

A majority of the shares entitled to vote, present in person or represented by proxy, will constitute a quorum for the transaction of 
business at the Annual Meeting. As of the Record Date, there were 287,259,635 shares of our common stock outstanding. Therefore, a 
quorum will be present if 143,629,819 shares of our common stock are present, virtually in person or by proxy, representing a majority 
of all issued and outstanding shares of common stock entitled to vote as of the Record Date.

Shares that are voted “abstain” or “withheld” and broker “non-votes” are counted as present for purposes of determining whether a 
quorum is present at the Annual Meeting. If a quorum is not present, the meeting may be adjourned until a quorum is obtained.

What vote is required to adopt the proposals?

Each director nominated via Proposal No. 1 that receives a plurality of the votes properly cast on the election of such director, will be 
elected, meaning that the three director nominees receiving the most votes "FOR" votes will be elected. Withholding authority to vote 
your shares with respect to one or more director nominees will have no effect on the election of those nominees. Broker non-votes will 
also have no effect.

For  Proposal  No.  2,  a  majority  of  the  votes  properly  cast  is  required  to  ratify  the  appointment  of  Ernst  &  Young  LLP  as  our 
independent registered public accounting firm for the fiscal year ending March 31, 2023. Abstentions and broker non-votes will have 
no effect on this proposal. However, we expect there will be no broker non-votes on this proposal since brokers have discretionary 
voting authority with respect to this proposal.

For Proposal No. 3, a majority of the votes properly cast is required to approve the compensation of our named executive officers. 
Abstentions and broker non-votes will have no effect on this proposal. Since this proposal is an advisory vote, the result will not be 
binding on us, our Board or its Compensation Committee. However, the Board values input from stockholders, and the Compensation 
Committee will consider the outcome of the vote when making future decisions regarding the compensation of our named executive 
officers.

What are broker "non-votes"?

If your shares are held in “street name” by a brokerage firm, your brokerage firm is required to vote your shares according to your 
instructions. A broker non-vote occurs when a broker has not received voting instructions from the beneficial owner of the shares and 
the  broker  cannot  vote  the  shares  because  the  matter  is  not  considered  a  routine  matter  under  NYSE  rules  for  which  brokers  have 
discretionary authority to vote (a “discretionary matter”). If you do not give instructions to your brokerage firm, (i) the brokerage firm 
will still be able to vote your shares with respect to our sole “discretionary matter”, Proposal No. 2, the ratification of Ernst & Young 
LLP, and (ii), will not be allowed to vote your shares with respect to our “non-discretionary matters”, Proposal No. 1 and Proposal 
No. 3.

Who pays the cost for soliciting proxies? 

We  are  making  this  solicitation  and  will  pay  the  entire  cost  of  preparing  and  distributing  the  Notice  and  our  proxy  materials  and 
soliciting  votes.  If  you  choose  to  access  the  proxy  materials  or  vote  over  the  Internet,  you  are  responsible  for  any  Internet  access 
charges  that  you  may  incur.  Our  officers  and  employees  may,  without  compensation  other  than  their  regular  compensation,  solicit 
proxies  through  further  mailings,  personal  conversations,  facsimile  transmissions,  e-mails,  or  otherwise.  We  have  hired  Broadridge 
Financial Solutions, Inc. to assist us in the distribution of proxy materials. Proxy solicitation expenses that we will pay include those 
for preparation, mailing, returning, and tabulating the proxies. We have also retained Innisfree M&A Incorporated to aid in and advise 
on certain matters relating to the Annual Meeting for a fee estimated not to exceed $10,000. 

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How may stockholders submit matters for consideration at an annual meeting? 

Requirements for Stockholder Proposals to be Brought Before the Annual Meeting

Our bylaws provide that, for nominations of persons for election to our Board or other proposals to be considered at an annual meeting 
of stockholders, a stockholder must give written notice, received by our corporate secretary at our principal executive offices not less 
than 90 days nor more than 120 days prior to the first anniversary of the preceding year’s annual meeting. However, our bylaws also 
provide that, in the event that the date of the annual meeting is advanced by more than 30 days or delayed by more than 60 days from 
the first anniversary of the preceding year’s annual meeting, or if no annual meeting were held in the preceding year, a stockholder’s 
notice must be so received no earlier than the 120th day prior to such annual meeting and not later than the close of business on the 
later of (A) the 90th day prior to such annual meeting and (B) the tenth day following the day on which notice of the date of such 
annual meeting was mailed or public disclosure of the date of such annual meeting was made, whichever first occurs.   

The advance notice requirements under our bylaws for the 2023 Annual Meeting of Stockholders are as follows: a stockholder’s notice 
shall be timely delivered to our Secretary at the address set forth above not earlier than the close of business on April 26, 2023 and not 
later than the close of business on May 26, 2023. However, if the date of our 2023 Annual Meeting of Stockholders occurs more than 
30 days before or 60 days after August 24, 2023, the anniversary of the Annual Meeting, a stockholder notice will be timely if it is 
received at the address set forth above by the later of the close of business on (A) the 90th day prior to such annual meeting or (B) the 
tenth day following the day on which public disclosure of the date of the meeting is made. 

Requirements for Stockholder Proposals to be Considered for Inclusion 

In addition to the requirements stated above, any stockholder who wishes to submit a proposal intended to be included in the proxy 
statement for the next annual meeting of our stockholders in 2023 must comply with Rule 14a-8 under the Securities Exchange Act of 
1934, as amended, or the Exchange Act. For such proposals to be included in our proxy materials relating to our 2023 annual meeting 
of stockholders, all applicable requirements of Rule 14a-8 must be satisfied and we must receive such proposals no later than March 
16, 2023. If the date of our annual meeting is moved by more than 30 days from the date contemplated at the time of the previous 
year’s proxy statement, then notice must be received within a reasonable time before we begin to print and send proxy materials. If the 
date  of  our  annual  meeting  is  moved,  we  will  publicly  announce  the  deadline  for  submitting  a  proposal  in  a  press  release  or  in  a 
document filed with the SEC. 

In addition, to comply with the universal proxy rules (once effective), stockholders who intend to solicit proxies in support of director 
nominees other than the Company's nominees must provide notice that sets forth the information required by Rule 14a-19 under the 
Securities Exchange Act of 1934 no later than June 25, 2023.

How can I know the voting results?

We plan to announce preliminary voting results at the Annual Meeting and will publish final results in a Current Report on Form 8-K 
to be filed with the SEC within four business days following the Annual Meeting.

5

PROPOSAL NO. 1 – ELECTION OF CLASS III DIRECTORS

Our Board currently consists of ten members. In accordance with the terms of our certificate of incorporation and bylaws, our Board is 
divided into three classes, Class I, Class II and Class III, with members of each class serving staggered three-year terms. Directors are 
expected to be elected to hold office for such three-year term or until the election and qualification of their successors in office, subject 
to their earlier resignation or removal. The members of the classes are divided as follows:

•

•

•

the Class I directors are Rick McConnell, Michael Capone and Stephen Lifshatz and their terms will expire at the annual 
meeting of stockholders to be held in 2023;
the Class II directors are Seth Boro, Jill Ward and Kirsten Wolberg and their terms will expire at the annual meeting of 
stockholders to be held in 2024; and
the  Class  III  directors  are  Ambika  Kapur  Gadre,  or  Ambika  Kapur,  Steve  Rowland,  Kenneth  “Chip”  Virnig  and  Paul 
Zuber and their terms will expire at the Annual Meeting.

Upon the expiration of the term of a class of directors, directors in that class will be eligible to be elected for a new three-year term at 
the annual meeting of stockholders in the year in which their term expires.

Paul Zuber is not standing for re-election at the Annual Meeting and, as a result, his term as a director will end at the Annual Meeting 
and the Board will be reduced to nine members.

Our  Board  has  nominated  Ambika  Kapur,  Steve  Rowland  and  Kenneth  “Chip”  Virnig  for  election  as  the  Class  III  directors  at  the 
Annual Meeting. The nominees are presently directors and have indicated a willingness to continue to serve as directors, if elected. If 
any of the nominees become unable or unwilling to serve, however, the proxies may be voted for a substitute nominee selected by our 
Board.

Nominees for Election as Class III Directors

The following table identifies our nominees for director and sets forth their principal occupation and business experience during the 
last five years and their ages as of July 1, 2022.

Positions and Offices Held with Dynatrace, Inc.
Name
Director
Ambika Kapur
Steve Rowland
Director
Kenneth "Chip" Virnig Director

Director Since
2022
2021
2015

Age
54
54
38

Ambika  Kapur  has  served  on  our  board  since  January  27,  2022.  In  addition,  she  has  served  as  VP  of  product  marketing  for  the 
Network and Advanced Security Business Group at VMware Inc. (NYSE: VMW) since November 2018. From September 2016 to 
November  2018,  she  served  as  President  of  Xplicable  LLC,  a  strategic  consulting  group  with  a  focus  on  cybersecurity.  Her 
responsibilities  in  this  role  including  serving  as  Chief  Product  Officer  at  DataTribe,  a  startup  foundry  that  invests  in  and  co-builds 
world-class startups focused on generational leaps in cybersecurity and data science. From November 2011 to September 2016, she 
served as VP of product management at Bracket Computing, a cloud security provider acquired by VMware in 2018. From July 2007 
to November 2011, she served as head of product and marketing for Cisco System’s Security Technology Business Unit (NASDAQ: 
CSCO). Ms. Kapur holds an M.A. degree in economics from the Delhi School of Economics at the University of Delhi. Our Board 
believes that Ms. Kapur’s go-to-market and industry experience qualify her to serve on our Board.

Steve  Rowland  has  served  on  our  Board  since  July  2021.  In  addition,  he  has  served  as  Chief  Revenue  Officer  of  Okta,  Inc. 
(NASDAQ: OKTA) since March 2021, and as Executive Advisor and Limited Partner at the Atlanta-based VC firm, Forté Ventures 
LP  since  May  2019.  Prior  to  these  roles,  from  August  2019  to  March  2021,  he  served  as  Vice  President,  Americas  at  Splunk  Inc. 
(NASDAQ:  SPLK).  From  October  2015  to  August  2019,  he  served  as  President  at  DataStax,  Inc.  He  has  also  held  executive 
leadership  roles  at  other  technology  companies  including  Apigee  Corp.,  Blue  Coat  Systems  LLC  and  BMC  Software  Inc.  Mr. 
Rowland  holds  a  B.S.  in  engineering  from  Texas  A&M  University.  Our  Board  believes  that  Mr.  Rowland’s  leadership  and  go-to-
market experience and his overall knowledge of our industry qualify him to serve on our Board.

Kenneth  “Chip”  Virnig  has  served  on  our  Board  since  January  2015.  Since  September  2018,  he  has  served  as  Partner  at  Thoma 
Bravo, and from July 2015 to September 2018 he served as Principal at Thoma Bravo. Mr. Virnig joined Thoma Bravo in 2008 and 
served as Vice President prior to his promotion to Principal. Prior to that Mr. Virnig worked as an analyst in the investment banking 
group at Merrill Lynch & Co. from July 2006 to July 2008. He previously served on the board of directors of SailPoint Technologies 
Holdings,  Inc.  (NYSE:  SAIL)  until  March  2019  and  currently  serves  as  a  director  of  several  software  and  technology  service 
companies in which certain private equity funds advised by Thoma Bravo hold an investment. Examples include Barracuda Networks, 
Inc., Flexera Software, LLC, Hyland Software, Inc., Imperva, Inc., Kofax, Ltd., LogRhythm, Inc., Proofpoint, Inc., Qlik Technologies, 
Inc., Sophos Limited, Talend, Inc., and UserZoom, Inc. Mr. Virnig received a B.A. in Business Economics, Commerce, Organizations 

6

 
and  Entrepreneurship  from  Brown  University.  Our  Board  believes  that  Mr.  Virnig’s  board  and  industry  experience  and  his  overall 
knowledge of our business qualify him to serve on our Board.

Vote Required

The election of directors requires a plurality of the votes properly cast "FOR" each nominee. Votes to "withhold" and broker non-votes 
will have no effect on the election of the nominees. 

Our Board recommends voting “FOR” the election of Ambika Kapur, Steve Rowland and Kenneth “Chip” Virnig as the Class 
III directors, to serve for a three-year term ending at the annual meeting of stockholders to be held in 2025.

7

Directors Continuing in Office

The  following  table  identifies  our  directors  continuing  in  office  and  sets  forth  their  principal  occupation  and  business  experience 
during the last five years and their ages as of July 1, 2022.

Name
Rick McConnell
Michael Capone
Stephen Lifshatz
Seth Boro
Jill Ward
Kirsten Wolberg

Positions and Offices Held with 
Dynatrace
  Chief Executive Officer, Director
Director
Director
Director
Director, Board Chair
Director

 Director Since
2021
2019
2019
2015
2019
2021

Class and Year 
in Which Term Will Expire
Class I – 2023
Class I – 2023
Class I – 2023
Class II – 2024 
Class II – 2024
Class II – 2024

Age
56
55
63
46
62
54

Class I Directors (Term Expires at 2023 Annual Meeting)

Rick  McConnell  has  served  as  our  Chief  Executive  Officer  and  on  our  Board  since  December  2021.  He  has  over  30  years  of 
experience  scaling  multi-billion-dollar  organizations,  developing  winning  cultures,  building  broad-based  product  portfolios  and 
establishing go-to-market strategies and execution plans to drive category leadership. Mr. McConnell worked at Akamai Technologies 
(NASDAQ: AKAM) from 2011 to 2021, where he held multiple positions, including President and General Manager of the Security 
Technology  Group  since  March  2021,  and  President  and  General  Manager  of  Akamai’s  Web  Division  from  May  2016  through 
February 2021. From 2004 to 2011, he worked at Cisco Systems Inc. (NASDAQ: CSCO) in various senior executive roles. He joined 
Cisco when the company acquired Latitude Communications, where he was President and Chief Executive Officer. Mr. McConnell 
holds  a  B.A.  in  Quantitative  Economics  and  an  M.B.A.,  both  from  Stanford  University.  Our  Board  believes  that  based  on  Mr. 
McConnell’s knowledge of our company and our business, and his service as our Chief Executive Officer, Mr. McConnell is qualified 
to serve on our Board.

Michael  Capone  has  served  on  our  Board  since  July  2019.  Mr.  Capone  has  served  as  the  Chief  Executive  Officer  of  Qlik 
Technologies, Inc., which is owned by affiliates of Thoma Bravo, since January 2018. Prior to that, Mr. Capone served as the Chief 
Operating Officer of Medidata Solutions, Inc. (NASDAQ: MDSO) from October 2014 to December 2017. Prior to joining Medidata, 
Mr.  Capone  worked  in  various  executive  positions  at  Automatic  Data  Processing,  Inc.,  or  ADP  (NASDAQ:  ADP),  serving  as 
Corporate Vice President of Product Development and Chief Information Officer from July 2008 to September 2014, and Senior Vice 
President and General Manager of ADP’s Global HR/Payroll Outsourcing Business from July 2005 to June 2008. He also served on 
the  board  of  directors  of  Ellie  Mae,  which  was  owned  by  private  equity  funds  advised  by  Thoma  Bravo,  between  May  2019  and 
September  2020.  Mr.  Capone  holds  a  B.S.  in  Computer  Science  from  Dickinson  College  and  an  M.B.A.  in  Finance  from  Pace 
University. Our Board believes that Mr. Capone’s board and business experience and his overall knowledge of our industry qualify 
him to serve on our Board.

Stephen Lifshatz has served on our Board since July 2019. Mr. Lifshatz served as the Chief Financial Officer for Lytx, a private video 
telematics  company,  from  May  2018  through  September  2021.  Prior  to  joining  Lytx,  from  January  2017  through  May  2018,  Mr. 
Lifshatz  was  engaged  as  an  independent  consultant  by  several  private  equity  firms  to  assist  in  the  development  and  expansion  of 
certain of their portfolio companies. Prior to that, Mr. Lifshatz served as Chief Financial Officer of Fleetmatics Group PLC (NYSE: 
FLTX) from December 2010 to December 2016. Mr. Lifshatz had also served as Chief Financial Officer of four additional private and 
public companies during his career. Mr. Lifshatz served on the board of directors of Amicas, Inc. (NASDAQ: AMCS) from June 2007 
until  June  2010,  as  well  as  on  the  board  or  advisory  board  of  several  companies.  Mr.  Lifshatz  holds  a  B.S.  in  Accounting  and 
Marketing from Skidmore College. Our Board believes that Mr. Lifshatz’s board and business experience and his overall knowledge 
of our industry qualify him to serve on our Board.

Class II Directors (Term Expires at 2024 Annual Meeting)

Seth Boro has served on our Board since January 2015. Mr. Boro has served as a Managing Partner at Thoma Bravo since 2013. He 
joined Thoma Bravo in 2005 and became a Partner in 2010, serving in that capacity until becoming a Managing Partner in 2013. Mr. 
Boro was previously an associate with the private equity firm Summit Partners from July 2000 to May 2003 and an analyst with Credit 
Suisse from July 1999 to July 2000. Mr. Boro currently serves on the board of directors of SolarWinds Corporation (NYSE: SWI) and 
previously  served  on  the  board  of  directors  of  SailPoint  Technologies  Holdings,  Inc.  (NYSE:  SAIL)  until  November  2018.  He 
currently serves as a director of several software and technology service companies in which certain private equity funds advised by 
Thoma  Bravo  hold  an  investment.  Example  companies  include  Barracuda  Networks,  Calabrio,  Inc.,  ConnectWise,  Inc.,  Flexera 
Software, LLC, Hyland Software, Inc., Imperva, Inc., Kofax, Ltd., LogRhythm, Inc., Sophos Limited and Venafi, Inc. Mr. Boro also 
serves or has previously served on the board of directors of other cyber security companies. Examples  include Blue Coat Systems, 
Inc.,  Entrust,  Inc.,  McAfee,  LLC,  SonicWALL,  Inc.  and  Tripwire,  Inc.  Mr.  Boro  received  his  M.B.A.  from  the  Stanford  Graduate 
School of Business and is a graduate of Queen’s University School of Business (Canada), where he received a Bachelor of Commerce 
degree. Our Board believes that Mr. Boro’s board and industry experience qualify him to serve on our Board.

8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jill Ward has served on our Board since September 2019 and as Chairperson of our Board since January 2021. From October 2018 to 
February 2020, Ms. Ward served as an operating partner of Lead Edge Capital, a growth equity investment firm. Ms. Ward has served 
as a member of the board of directors of HubSpot (NYSE: HUBS) since October 2017 and as a member of the board of directors of 
Informatica (NYSE: INFA) since June 2021. Ms. Ward served as a member of the board of directors of Carbon Black, Inc. (Nasdaq: 
CBLK) from December 2018 until its acquisition by VMware, Inc. in October 2019 and she served as President and Chief Operating 
Officer of Fleetmatics from 2015 until its acquisition by Verizon Communications in 2016. Prior to Fleetmatics Group PLC (NYSE: 
FLTX), from 2001 to 2014, Ms. Ward served as Vice President and then Senior Vice President and General Manager at Intuit Inc. 
(NASDAQ:  INTU).  Ms.  Ward's  experience  also  includes  leadership  roles  at  Telespectrum,  Fidelity  Investments,  and  Bain  & 
Company. Ms. Ward holds an M.B.A. from the Amos Tuck School of Business Administration at Dartmouth College and a B.A. from 
Wellesley  College.  Our  Board  believes  that  Ms.  Ward’s  board  and  business  experience  and  her  overall  knowledge  of  our  industry 
qualify her to serve on our Board.

Kirsten O. Wolberg has served on our board of directors since March 2021. From November 2017 to February 2021, Ms. Wolberg 
served as the Chief Technology and Operations Officer for DocuSign, Inc. (NASDAQ: DOCU). From January 2012 to October 2017, 
Ms.  Wolberg  was  a  Vice  President  at  PayPal,  Inc.,  a  subsidiary  of  PayPal  Holdings,  Inc.  (NASDAQ:  PYPL),  where  she  served  in 
various executive roles including as Vice President, Technology from 2012 to 2015. Prior to that, Ms. Wolberg was Chief Information 
Officer for Salesforce (NYSE: CRM) from May 2008 to September 2011. In addition, Ms. Wolberg serves on the board of directors of 
lender  Sallie  Mae  (NASDAQ:  SLM),  enterprise  technology  companies  CalAmp  Corp.  (NASDAQ:  CAMP)  insurance  technology 
company, Pie Insurance Holdings, Inc., a natural language processing company, Pryon Inc., music platform company Epidemic Sound 
AB, and a non-profit organization in the workforce development space, Jewish Vocational Services. Ms. Wolberg holds an M.B.A. 
from the J.L. Kellogg Graduate School of Management at Northwestern University and a B.S. in Business Administration from the 
University of Southern California. Our Board believes that Ms. Wolberg’s board and enterprise technology experience and her overall 
knowledge of the SaaS software industry qualify her to serve on our Board.

There  are  no  family  relationships  between  or  among  any  of  our  directors  or  executive  officers.  The  principal  occupation  and 
employment during the past five years of each of our directors was carried on, in each case except as specifically identified above, 
with  a  corporation  or  organization  that  is  not  a  parent,  subsidiary  or  other  affiliate  of  us.  Messrs.  Boro  and  Virnig  have  been 
designated as nominees for election to our Board by Thoma Bravo, LLP, as provided under our charter, see “Certain Sponsor Rights”, 
below.  There  is  no  other  arrangement  or  understanding  between  any  of  our  directors  and  any  other  person  or  persons  pursuant  to 
which he or she is to be selected as a director. There are no material legal proceedings to which any of our directors or any associate of 
any such director is a party adverse to us or any of our subsidiaries or in which any such person has a material interest adverse to us or 
any of our subsidiaries.

Executive Officers Who Are Not Directors

The following table identifies our executive officers who are not members of our Board, and sets forth their current positions at 
Dynatrace and their ages as of July 1, 2022.

Name
Kevin Burns

Bernd Greifeneder

Stephen J. Pace

 Position Held with Dynatrace

 Chief Financial Officer and Treasurer

Chief Technology Officer

 Chief Revenue Officer

  Officer Since

2016

2014

2016

Age

52

50

62

Kevin Burns has served as our Senior Vice President, Chief Financial Officer and Treasurer since September 2016. Mr. Burns was 
also the Treasurer and Secretary of SIGOS LLC, an affiliate of Dynatrace, until July 2018. Prior to his role at Dynatrace, Mr. Burns 
was  the  President,  Chief  Financial  Officer  and  Chief  Operating  Officer  of  iCAD  Inc.  (NASDAQ:  ICAD)  from  April  2011  until 
September 2016. From April 2008 until May 2010, Mr. Burns was Senior Vice President, Chief Financial Officer of AMICAS, Inc. 
(NASDAQ: AMCS), and he was the Vice President of Finance and Corporate Development from November 2004 until March 2008. 
Mr. Burns holds a B.S. from Babson College and an M.B.A. from Babson College’s Franklin W. Olin Graduate School of Business.

Bernd  Greifeneder  has  served  as  our  Senior  Vice  President,  Chief  Technology  Officer  since  December  2014.  Mr.  Greifeneder  co-
founded dynaTrace Software GmbH in 2005, where he was the Chief Executive Officer until 2008, and the Chief Technology Officer 
until  December  2014.  Prior  to  this,  Mr.  Greifeneder  held  a  variety  of  roles  at  Segue  Software  Inc.  from  January  1998  to  February 
2005, including Project Lead, Chief Technology Officer of Global Technologies and Chief Software Architect. Mr. Greifeneder holds 
a B.S. in Computer Science and an M.S. in Computer Science from Johannes Kepler Universität Linz, Austria.

Stephen  J.  Pace  has  served  as  our  Senior  Vice  President,  Chief  Revenue  Officer  since  November  2021  and  as  our  Senior  Vice 
President, Global Sales from March 2016 to November 2021. Prior to this, Mr. Pace was the Senior Vice President, Global Sales for 
Raytheon Cyber Products, Inc., a subsidiary of Raytheon Company (NYSE: RTN), from January 2014 until February 2016. Prior to 
his role at Raytheon, Mr. Pace was Executive Vice President of Global Sales and Advisory Board Member at Rapid Focus Security, 

9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Inc. (d/b/a Pwnie Express), from January 2013 until January 2014 and he remained an advisor to the company until November 2019. 
He  has  also  held  various  North  American  and  Global  Sales  and  Marketing  roles  with  Seagate  Software  (acquired  by  Veritas), 
GeoTrust (acquired by Verisign), NaviSite (acquired by Time Warner), and IBM (NYSE: IBM). Mr. Pace holds a B.S. in Electrical 
Engineering, with honors, from Pennsylvania State University and has been an Advisory Board member since 2008 in the College of 
Information Science and Technology at Pennsylvania State University.

The  principal  occupation  and  employment  during  the  past  five  years  of  each  of  our  executive  officers  was  carried  on,  in  each  case 
except as specifically identified above, with a corporation or organization that is not a parent, subsidiary or other affiliate of us. There 
is no arrangement or understanding between any of our executive officers and any other person or persons pursuant to which he was or 
is  to  be  selected  as  an  executive  officer.  There  are  no  material  legal  proceedings  to  which  any  of  our  executive  officers  or  any 
associate of any such executive officer is a party adverse to us or any of our subsidiaries or in which any such person has a material 
interest adverse to us or any of our subsidiaries.

10

Certain Sponsor Rights

CORPORATE GOVERNANCE

We have a relationship with our equity sponsor, Thoma Bravo, LLC, or Thoma Bravo, who has made significant equity investments in 
us. As of July 1, 2022, Thoma Bravo beneficially owned 84,298,270 shares of our common stock, representing approximately 29.35% 
of our common stock. During 2022, 2021 and 2020, Messrs. Boro, Virnig, and Zuber each served on our Board as nominees of Thoma 
Bravo.

Our charter provides that for so long as Thoma Bravo beneficially owns at least (i) 20% (but less than 30%) of our outstanding shares 
of common stock, Thoma Bravo will have the right to nominate a number of directors to our board equal to the lowest whole number 
that is greater than 30% of the total number of directors (but in no event fewer than two directors); (ii) 10% (but less than 20%) of our 
outstanding shares of common stock, Thoma Bravo will have the right to nominate a number of directors to our board equal to the 
lowest whole number that is greater than 20% of the total number of directors (but in no event fewer than one director); and (iii) at 
least 5% (but less than 10%) of our outstanding shares of common stock, Thoma Bravo will have the right to nominate one director to 
our board. As of July 1, 2022, pursuant to our charter, Thoma Bravo is entitled to nominate four of our directors. 

Director Nomination Process

Our Nominating and Corporate Governance Committee is responsible for identifying individuals qualified to become members of our 
Board,  consistent  with  criteria  approved  by  our  board,  and  recommending  such  persons  to  be  nominated  for  election  as  directors, 
except where we are legally required by contract, law or otherwise to provide third parties with the right to nominate.

The process followed by our Nominating and Corporate Governance Committee to identify and evaluate director candidates includes 
requests  to  board  members  and  others  for  recommendations,  meetings  from  time  to  time  to  evaluate  biographical  information  and 
background material relating to potential candidates, and interviews of selected candidates by management, recruiters, members of the 
committee  and  our  board.  During  fiscal  2022,  our  Nominating  and  Corporate  Governance  Committee  engaged  the  services  of  a 
globally-recognized  recruiting  firm  to  assist  in  identifying,  obtaining  and  assessing  background  information  relating  to  potential 
candidates. The qualifications, qualities and skills that our Nominating and Corporate Governance Committee believes must be met by 
a committee-recommended nominee for a position on our Board are as follows:

•
•

•

•
•

High standards of personal and professional ethics and integrity.
Proven achievement and competence in the nominee’s field, business acumen and the ability to exercise sound business 
judgment.
Skills, background including racial, ethnic and gender diversity, and experience that are complementary to those of the 
existing board.
The ability to assist and support management and make significant contributions to our success.
An understanding of the fiduciary responsibilities that are required of a member of the Board and the commitment of 
time and energy necessary to diligently carry out those responsibilities.

The Nominating and Corporate Governance Committee will consider candidates properly recommended by security holders holding at 
least three (3%) of our common stock continuously for at least twenty-four (24) months before the date of the recommendation. Any 
such proposals should be submitted to our corporate secretary at our principal executive offices no later than the close of business on 
the 90th day nor earlier than the close of business on the 120th day prior to the one-year anniversary of the date of the preceding year’s 
annual  meeting  and  should  include  appropriate  biographical  and  background  material  to  allow  the  Nominating  and  Corporate 
Governance Committee to properly evaluate the potential director candidate and the number of shares of our stock beneficially owned 
by the stockholder proposing the candidate. Stockholder proposals should be addressed to Dynatrace, Inc., 1601 Trapelo Road, Suite 
116, Waltham, MA 02451, Attention: Corporate Secretary. Assuming that biographical and background material has been provided on 
a timely basis in accordance with our bylaws, any recommendations received from stockholders will be evaluated in the same manner 
as  potential  nominees  proposed  by  the  Nominating  and  Corporate  Governance  Committee.  If  our  Board  directors  determines  to 
nominate  a  stockholder-recommended  candidate  and  recommends  his  or  her  election,  then  his  or  her  name  will  be  included  on  our 
proxy  card  for  the  next  annual  meeting  of  stockholders.  See  “Stockholder  Proposals”  for  a  discussion  of  submitting  stockholder 
proposals.

Director Independence

Our Board has undertaken a review of the independence of each director. Based on information provided by each director concerning 
his or her background, employment and affiliations, our Board has determined that none of our directors (other than Mr. McConnell) 
has any relationships that would interfere with the exercise of independent judgment in carrying out the responsibilities of a director 
and that each of these directors is “independent” as that term is defined under the listing standards of the New York Stock Exchange, 
or NYSE. In making these determinations, our Board considered the current and prior relationships that each non-employee director 
has  with  our  company  and  all  other  facts  and  circumstances  our  Board  deemed  relevant  in  determining  their  independence  and 
eligibility to serve on the committees of our Board, including the transactions involving them described in the section titled “Certain 
Relationships and Related Party Transactions.”

11

Board Committees

Our  Board  has  established  a  standing  Audit  Committee,  a  Compensation  Committee,  a  Nominating  and  Corporate  Governance 
Committee and a Cybersecurity Committee. Each of these committees operates under a charter that satisfies the applicable standards 
of the SEC and NYSE, if any. Each committee reviews its respective charter at least annually. 

A  current  copy  of  the  charter  for  each  of  the  Audit  Committee,  Compensation  Committee,  Nominating  and  Corporate  Governance 
Committee  and  Cybersecurity  Committee  is  posted  on  the  governance  section  of  our  website,  https://ir.dynatrace.com/corporate-
governance/governance-documents. We have adopted a Code of Business Conduct and Ethics that applies to our Board and all of our 
officers  and  employees.  In  addition,  we  have  adopted  Corporate  Governance  Guidelines  that  formalize  certain  fundamental  board 
policies  and  practices.  Both  of  these  documents  are  posted  on  the  governance  section  of  our  website,  https://ir.dynatrace.com/
corporate-governance/governance-documents. 

Audit Committee

Stephen  Lifshatz,  Jill  Ward  and  Steve  Rowland  serve  on  the  Audit  Committee,  which  is  chaired  by  Mr.  Lifshatz.  Our  Board  has 
determined that each member of the Audit Committee is “independent” for Audit Committee purposes as that term is defined in the 
rules of the SEC and the applicable NYSE rules, and each has sufficient knowledge in financial and auditing matters to serve on the 
Audit Committee. Our Board has designated Mr. Lifshatz as an “Audit Committee financial expert,” as defined under the applicable 
rules of the SEC. During the fiscal year ended March 31, 2022, the Audit Committee met six times, made recommendations to the 
Board during Board meetings, took other actions through written consent, and met informally at other times without taking action. The 
report of the Audit Committee is included in this proxy statement under “Report of the Audit Committee.” The Audit Committee’s 
responsibilities include:

•

•
•
•

•
•
•
•
•
•

assisting our Board in its oversight of the integrity of our financial statements and our compliance with legal and 
regulatory requirements
selecting a qualified firm to serve as the independent registered public accounting firm to audit our financial statements; 
helping ensure the independence and performance of the independent registered public accounting firm;
discussing the scope and results of the audit with the independent registered public accounting firm to audit our financial 
statements;
developing procedures for employees to submit concerns anonymously about questionable accounting or audit matters;
reviewing our policies on risk assessment and risk management;
reviewing related party transactions; 
reviewing our earnings releases and the financial information and guidance that we disclose publicly;
evaluating the performance, responsibilities and staffing of our internal audit function; and
approving or, as required, pre-approving auditing and permissible non-audit services, other than de minimis non-audit 
services, and the terms of such services, to be performed by our independent registered public accounting firm.

Compensation Committee

Michael Capone, Stephen Lifshatz and Kirsten Wolberg serve on the Compensation Committee, which is chaired by Mr. Capone. Our 
Board  has  determined  that  each  member  of  the  Compensation  Committee  meets  the  requirements  of  a  “non-employee  director” 
pursuant to Rule 16b-3 under the Exchange Act, and is “independent” for Compensation Committee purposes as that term is defined in 
the applicable SEC and NYSE rules. During the fiscal year ended March 31, 2022, the Compensation Committee met five times, made 
recommendations  to  the  Board  during  Board  meetings,  and  took  other  actions  through  written  consent.  The  Compensation 
Committee’s responsibilities include:

•

•

•

•
•

•

•
•

reviewing and approving the goals and objectives relating to the compensation of our executive officers, including any 
long-term incentive components of our compensation programs; 
evaluating the performance of our executive officers in light of the goals and objectives of our compensation programs 
and determining the compensation of each executive officer other than our chief executive officer based on such 
evaluation;
evaluating the performance of our chief executive officer in light of the goals and objectives of his compensation 
programs, and determining the compensation of our chief executive officer, in consultation with the Board;
reviewing and approving, subject, if applicable, to stockholder approval, our executive compensation programs;
reviewing and approving the terms and conditions of our performance-based incentive plans, and serving as the 
administrator of our equity-based incentive plans;
reviewing the operation and efficacy of our executive compensation programs in light of their goals and objectives, 
including the alignment of our compensation programs with our strategies and efforts related to diversity, equity and 
inclusion and environmental, social, and governance, or ESG, matters;
reviewing and assessing risks arising from our compensation programs; 
reviewing and recommending to the Board the appropriate structure and amount of compensation for our directors; 

12

•

•

reviewing and approving, subject, if applicable, to stockholder approval, material changes in our employee benefit plans; 
and
establishing and periodically reviewing policies for the administration of our equity compensation plans. 

Nominating and Corporate Governance Committee

Paul  Zuber,  Ambika  Kapur,  and  Kenneth  “Chip”  Virnig  serve  on  the  Nominating  and  Corporate  Governance  Committee,  which  is 
chaired by Mr. Zuber. Mr. Zuber is not standing for re-election at the Annual Meeting, and as a result, his term as a director will end at 
the Annual Meeting. Jill Ward will replace Mr. Zuber as chair of the Nominating and Corporate Governance Committee at that time. 
Mr. Capone served until January 2022 when Ms. Kapur was appointed to the Nominating and Corporate Governance Committee. Our 
Board has determined that each member of the Nominating and Corporate Governance Committee is “independent” for Nominating 
and Corporate Governance Committee purposes as that term is defined in the rules of the SEC and the applicable NYSE rules. The 
Nominating and Corporate Governance Committee’s responsibilities include:

•
•

•

•
•

identifying, evaluating and recommending qualified persons to serve on our Board; 
considering and making recommendations to our Board regarding the composition and chairs of the committees of our 
Board; 
developing and making recommendations to our Board regarding corporate governance guidelines and matters and 
periodically reviewing such guidelines and recommending any changes;  
overseeing annual evaluations of our Board’s performance, including committees of our Board and management; and
providing oversight of the Company’s strategy, policies, practices and reporting regarding ESG matters and reviewing 
and assessing the Company's policies and practices related to ESG matters.

The  Nominating  and  Corporate  Governance  Committee  considers  candidates  for  membership  to  our  Board  suggested  by  our  board 
members,  including  our  chief  executive  officer.  Additionally,  in  selecting  nominees  for  directors,  the  Nominating  and  Corporate 
Governance Committee will review candidates properly recommended by stockholders in the same manner and using the same general 
criteria as candidates recruited by the committee and/or recommended by our Board. Any stockholder who wishes to recommend a 
candidate for consideration by the committee as a nominee for director should follow the procedures described in this proxy statement 
under  the  heading  “Stockholder  Proposals.”  The  Nominating  and  Corporate  Governance  Committee  will  also  consider  whether  to 
nominate any person proposed by a stockholder in accordance with the provisions of our bylaws relating to stockholder nominations 
as described later in this proxy statement under the heading “Stockholder Proposals.”

Identifying  and  Evaluating  Director  Nominees.  Our  Board  is  responsible  for  filling  vacancies  on  our  Board  and  for  nominating 
candidates for election by our stockholders each year in the class of directors whose term expires at the relevant annual meeting. Our 
Board delegates the selection and nomination process to the Nominating and Corporate Governance Committee, with the expectation 
that other members of the Board, and of management, will be requested to take part in the process as appropriate. 

Generally,  the  Nominating  and  Corporate  Governance  Committee  identifies  candidates  for  director  nominees  in  consultation  with 
other  members  of  our  Board,  with  management,  through  the  use  of  search  firms  or  other  advisors,  through  the  recommendations 
submitted  by  stockholders  or  through  such  other  methods  as  the  Nominating  and  Corporate  Governance  Committee  deems  to  be 
helpful  to  identify  candidates.  During  the  fiscal  year  ended  March  31,  2022,  True  Capital  Partners,  LLC  was  retained  to  assist  in 
identifying potential candidates, and obtaining and assessing related background information, for director nominees. Once candidates 
have  been  identified,  the  Nominating  and  Corporate  Governance  Committee  confirms  that  the  candidates  meet  all  of  the  minimum 
qualifications  for  director  nominees  established  by  the  Nominating  and  Corporate  Governance  Committee.  The  Nominating  and 
Corporate  Governance  Committee  may  gather  information  about  the  candidates  through  interviews,  detailed  questionnaires, 
comprehensive  background  checks  or  any  other  means  that  the  Nominating  and  Corporate  Governance  Committee  deems  to  be 
appropriate in the evaluation process. The Nominating and Corporate Governance Committee then meets as a group to discuss and 
evaluate  the  qualities  and  skills  of  each  candidate,  both  on  an  individual  basis  and  taking  into  account  the  overall  composition  and 
needs  of  our  Board.  Based  on  the  results  of  the  evaluation  process,  the  Nominating  and  Corporate  Governance  Committee 
recommends  candidates  for  the  Board’s  approval  to  fill  a  vacancy  or  as  director  nominees  for  election  to  the  Board  by  our 
stockholders each year in the class of directors whose term expires at the relevant annual meeting. During the fiscal year ended March 
31, 2022, the Nominating and Corporate Governance Committee met five times, made recommendations to the Board during Board 
meetings, and took other actions through written consent. 

Cybersecurity Committee

Paul Zuber, Michael Capone, Kenneth “Chip” Virnig and Kirsten Wolberg serve on the Cybersecurity Committee, which is chaired by 
Ms. Wolberg. Mr. Zuber, who served as chair of the Cybersecurity Committee until 27 January 2022, is not standing for re-election at 
the  Annual  Meeting,  and  as  a  result  his  term  as  a  director  will  end  at  the  Annual  Meeting.  The  Cybersecurity  Committee’s 
responsibilities primarily include providing oversight of our policies, plans, and programs relating to cybersecurity and data protection 
risks associated with our products, services, and business operations; providing feedback on cybersecurity related matters, including 
but not limited to strategies, objectives, capabilities, initiatives, and policies; and oversight of other tasks related to our cybersecurity 
functions.  From  August  2019  to  January  2021,  the  Cybersecurity  Committee  was  a  subcommittee  of  the  Audit  Committee.  The 

13

Cybersecurity Committee was reconstituted as a committee of the Board in January 2021, and during the fiscal year ended March 31, 
2022, the Cybersecurity Committee met four times and made recommendations to the Board during board meetings.

Board and Committee Meetings Attendance

Our  Board  met  fourteen  times  during  fiscal  year  2022.  During  fiscal  year  2022,  each  member  of  the  Board  attended  in  person  or 
participated in 75% or more of the aggregate of (i) the total number of meetings of the Board (held during the period for which such 
person has been a director) and (ii) the total number of meetings held by all committees of the Board on which such person served 
(during the periods that such person served).

Director Attendance at Annual Meeting of Stockholders

Directors are responsible for attending the annual meeting of stockholders to the extent practicable. Six out of nine of our then-serving 
directors attended our 2021 annual meeting.

Policy on Trading, Pledging and Hedging of Company Stock

Certain  transactions  in  our  securities  (such  as  purchases  and  sales  of  publicly  traded  put  and  call  options,  and  short  sales)  create  a 
heightened  compliance  risk  or  could  create  the  appearance  of  misalignment  between  management  and  stockholders.  In  addition, 
securities held in a margin account or pledged as collateral may be sold without consent if the owner fails to meet a margin call or 
defaults on the loan, thus creating the risk that a sale may occur at a time when an officer or director is aware of material, non-public 
information  or  otherwise  is  not  permitted  to  trade  in  our  securities.  Our  insider  trading  policy  expressly  prohibits  short  sales  and 
derivative transactions of our stock by our officers, directors, employees and certain designated consultants and contractors, including 
short  sales  of  our  securities  and  the  purchase  or  sale  of  puts,  calls,  or  other  derivative  securities  of  the  company  or  any  derivative 
securities that provide the economic equivalent of ownership. Any waiver of this policy requires the approval of our Audit Committee. 
To date, no such requests have been made or approved.

Code of Business Conduct and Ethics

We have adopted a written code of business conduct and ethics that applies to our directors, officers and employees, including our 
principal  executive  officer,  principal  financial  officer,  principal  accounting  officer  and  controller,  and  persons  performing  similar 
functions. A current copy of the code is posted on the governance section of our website, which is located at https://ir.dynatrace.com/
corporate-governance/governance-documents. We intend to disclose any amendment or waiver of a provision of our Code of Business 
Conduct and Ethics that applies to our principal executive officer, principal financial officer, or persons performing similar functions, 
by posting such information on our website available at https://ir.dynatrace.com and/or in our public filings with the SEC. To date, 
there have been no waivers granted under our Code of Business Conduct and Ethics.

Board Leadership Structure and Board’s Role in Risk Oversight

Currently,  the  role  of  board  chair  is  separated  from  the  role  of  chief  executive  officer.  We  believe  that  separating  these  positions 
allows our chief executive officer to focus on our day-to-day business, while allowing the chair of the board to lead the Board in its 
fundamental  role  of  providing  advice  to,  and  independent  oversight,  of  management.  Our  Board  recognizes  the  time,  effort,  and 
energy  that  the  chief  executive  officer  is  required  to  devote  to  his  position  in  the  current  business  environment,  as  well  as  the 
commitment required to serve as our chair, particularly as the Board’s oversight responsibilities continue to grow. While our bylaws 
and  our  corporate  governance  guidelines  do  not  require  that  our  chair  and  chief  executive  officer  positions  be  separate,  our  Board 
believes that having separate positions is the appropriate leadership structure for us at this time and demonstrates our commitment to 
good corporate governance.

Risk is inherent to every business, and how well a business manages risk can ultimately determine its success. We face a number of 
risks, including risks relating to our financial condition, development and commercialization activities, operations, strategic direction, 
and intellectual property. Management is responsible for the day-to-day management of risks we face, while our Board, as a whole and 
through  its  committees,  has  responsibility  for  the  oversight  of  risk  management.  In  its  risk  oversight  role,  our  Board  has  the 
responsibility  to  satisfy  itself  that  the  risk  management  processes  designed  and  implemented  by  management  are  adequate  and 
functioning as designed.

The role of our Board in overseeing the management of our risks is conducted primarily through committees of the Board, as disclosed 
in  the  descriptions  of  each  of  the  committees  above  and  in  the  charters  of  each  of  the  committees.  The  Audit  Committee  has 
undertaken  a  comprehensive  enterprise  risk  management  program  to  identify,  prioritize  as  to  likelihood  and  magnitude,  and 
continuously  monitor  the  various  risks  that  we  face  and  how  they  are  being  addressed.  The  full  Board  (or  the  appropriate  board 
committee  in  the  case  of  risks  that  are  under  the  purview  of  a  particular  committee)  discusses  with  management  our  major  risk 
exposures,  their  potential  impact  on  us,  and  the  steps  we  take  to  manage  them.  When  a  committee  of  our  Board  is  responsible  for 
evaluating and overseeing the management of a particular risk or risks, the chair of the relevant committee reports on the discussion to 
the  full  Board.  This  enables  the  Board  and  its  committees  to  coordinate  the  risk  oversight  role,  particularly  with  respect  to  risk 
interrelationships.

14

Environmental, Social and Governance Commitments

We are committed to making a positive global impact. In 2022, we conducted our first materiality assessment to identify the ESG risks 
and opportunities of highest priority to our company and our stakeholders. The findings of this inaugural assessment will inform our 
ongoing ESG strategy and our first ESG Report, which we intend to publish in the summer of 2023. The information below related to 
our  ESG  initiatives  supplements  the  information  contained  in  our  2022  Annual  Report  under  the  heading  “Human  Capital 
Management – Diversity and Inclusion.” 

Materiality Assessment. A summary report of the findings of our inaugural materiality assessment conducted in 2022 is available at 
https://www.dynatrace.com/company/sustainability/.  We  engaged  an  independent,  small,  women-owned  ESG  strategy  and 
communications consulting firm to lead this assessment and provide guidance on navigating environmental, social, human capital, and 
governance  topics.  The  assessment  results  were  reviewed  with  our  leadership  team,  including  our  chief  executive  officer,  chief 
financial officer, and general counsel, and the report was shared with the Board.

Board Oversight of ESG. Board oversight of ESG matters primarily occurs through the Committees of the Board. As noted elsewhere 
in  the  proxy,  our  ESG  strategy  and  related  disclosures  are  under  the  oversight  of  the  Nominating  and  Corporate  Governance 
Committee of the Board as reflected in its charter, and reviewed at least annually. The Audit Committee also is engaged to provide 
regular oversight of our ethics and compliance, as is the Cybersecurity Committee with respect to data privacy and security matters.  
The Compensation Committee provides oversight with respect to Company-wide compensation plans and programs, and the alignment 
of  our  compensation  and  benefit  programs  with  our  ESG  initiatives.  The  Board  or  its  Committees  offers  management  feedback  on 
ESG best practices that help guide development of our various ESG initiatives.

Environmental 

Dynatrace is committed to protecting the environment by monitoring and managing our business operations to better understand and 
continuously reduce our negative impact on the environment. We strive to reuse or recycle our corporate IT equipment (computers, 
phones,  etc.)  across  all  our  global  office  locations,  and  follow  international  guidelines  for  the  disposal  of  electronic  waste.  Asset 
recycling is completed through our third-party vendor, Dell Technologies, which has represented to us that its asset recovery services 
follow all local guidelines for asset disposal and data destruction.  

Several of our office locations, including our Waltham, MA headquarters, are powered by 100% renewable energy. All of our office 
space is leased, and in retaining office space we prioritize space in LEED certified buildings or a local equivalent. 

We continue to pursue additional ways to prioritize clean energy, reduce water usage, and increase the adoption of environmentally 
sustainable practices. We are currently conducting a greenhouse gas (GHG) emissions and water consumption accounting analysis to 
inventory baseline environmental data from fiscal 2022, and so we can better understand and manage our carbon footprint.  

Social 

Global Inclusion & Diversity. We are focused on building an inclusive culture and sustaining a diverse workforce through a variety of 
company  initiatives,  such  as  training  for  employees  around  diversity  and  inclusion-related  topics  designed  to  create  a  culture  of 
belonging. As we continue to grow, we embrace teammates with unique perspectives and backgrounds which advances our ability to 
creatively problem-solve and develop products that work for our customers globally.

In  2021,  we  formed  a  team  dedicated  to  diversity,  equity  and  inclusion,  or  DE&I,  that  is  establishing  hiring  goals  focused  on 
increasing gender and ethnic diversity. We believe bringing transparency into our current representation in these areas is a critical first 
step.  In  fiscal  2022,  women  represented  24%  of  our  global  employee  population  and  Black,  Indigenous,  and  people  of  color,  or 
BIPOC,  representation  was  24%  of  our  United  States  employee  population.  This  demographic  data  informs  our  DE&I  strategy 
development.

Dynatrace continues to be recognized as an employer of choice clinching awards around the globe in 2021 and 2022. Some of our 
notable  recognitions  include  being  named  #1  IT  company  in  Austria,  #1  Company  in  Upper  Austria  and  #6  Company  overall  in 
Austria ranked by Trend in cooperation with Statista, Kununu, and XING. We were included in Inc’s Best-Led Companies of 2021 
list, Boston Globe’s Top 25 Local Companies List, BuiltIn Boston’s Best Places to Work in Boston and Bay Area lists, BuiltIn’s Best 
Large Companies to Work For list and Detroit Free Press’ Top Workplace list. Dynatrace was also honorably mentioned in a number 
of categories by Comparably’s workplace awards including Best Company Outlook, Best Global Culture and Best Places to Work in 
Boston. In addition, we continue to establish active employee-led resource groups, or Dynaspaces, including Dynaspace for Women, 
Dynaspace  for  Black  Employees,  Dynaspace  for  LGBTQ+  Employees,  and  Dynaspace  for  Men  of  Color.  These  groups  provide 
resources,  programs,  and  safe  spaces  for  our  employees  to  bring  their  authentic  selves  to  work.  Most  recently  we  launched  the 
Dynatrace Work Model program, which allows employees to select the best work mode for them across in-office, remote and hybrid 
options.

15

Community  Involvement.  We  strive  to  be  an  active  contributor  in  the  communities  where  our  employees,  live  and  work.  Dynatrace 
employees have the opportunity to participate in our volunteer paid time-off program and work with charitable organizations they are 
passionate about. Additionally, many of our regional office locations host volunteer days with valued local organizations. Earlier this 
year,  Dynatrace  announced  a  partnership  with  the  Girls  in  Tech  Australia  chapter  to  support  programming  aimed  to  connect  and 
inspire women pursuing careers in technology. In response to the 2022 Russian invasion of Ukraine, Dynatrace employees responded 
immediately, volunteering over 300 hours and funding 700 refugee beds. In addition, Dynatrace and our employees donated money to 
the Red Cross and UNICEF, supplied goods and furnished shelters, and provided transportation. We plan to partner with more local 
organizations around the world as we continue to expand our community involvement program.

Governance 

Board Diversity. We believe it is essential to have directors representing diversity in many dimensions of background, identity and 
experience, and the Nominating and Corporate Governance Committee of our Board has adopted a policy regarding the qualifications 
sought in our Board members that encompasses a candidate's diversity. In 2022, Ambika Kapur, a person of Asian descent, was added 
to  the  Board  as  a  new  independent  director,  increasing  the  representation  of  women  on  our  Board  alongside  Jill  Ward  (our  Board 
Chair) and Kirsten Wolberg. 

Human  Rights.  We  have  adopted  a  human  rights  policy  based  on  international  standards,  and  global  approaches  to  environmental 
sustainability, diversity, and inclusion. Our expectations in these areas for suppliers are also reflected in our supplier code of conduct. 
These commitments and policies are available at https://www.dynatrace.com/company/sustainability/.  

Stockholder Outreach

During fiscal 2022, we conducted outreach to all of our 25 largest stockholders and other investors, who collectively held 73% (43% 
excluding  Thoma  Bravo)  of  our  outstanding  shares,  to  express  an  interest  in  meeting  with  them  to  discuss  governance  matters  at 
Dynatrace.  We  engaged  with  more  than  half  of  those  investors  and  discussed  a  broad  range  of  ESG  topics  with  them.  These 
engagement  efforts  led  to  meaningful  conversations,  which  provided  the  Board  and  management  with  a  valuable  understanding  of 
certain  investors’  perspectives.  When  the  Board  conducted  its  regular  evaluation  of  corporate  governance  matters,  it  discussed  the 
input received, and the evaluation process was reflective of those perspectives. We were encouraged by the feedback we received and 
look forward to continuing our dialogue with our stockholders in fiscal 2023.

Information Security

Information has become one of the most valuable assets of modern businesses, and protecting it, in an ever-changing threat landscape, 
requires a multi-tiered approach.  

We are focused on security, compliance and privacy measures to meet industry and regulatory expectations to secure our customers’ 
data. Dynatrace runs primarily on the Amazon Web Services (AWS) cloud-computing service and benefits from Amazon’s secure data 
centers,  which  are  certified  for  ISO  27001,  PCI-DSS  Level  1,  and  SOC  1  /  SSAE-16.  Recently,  we've  added  hosting  options  for 
Microsoft Azure and Google Cloud Platform, with similar certifications. We provide security awareness and data protection training 
and continuously hone our detection and response capabilities. We test the robustness of our platform through internal and external 
security  assessments,  including  penetration  tests  conducted  by  certified  independent  auditors,  maintaining  a  SOC2  Type  II 
certification and FedRAMP authorization, and source code reviews.  

Compensation Committee Interlocks and Insider Participation

None of the members of our Compensation Committee is or has been an officer or employee of our Company. None of our executive 
officers  currently  serves,  or  in  the  past  year  has  served,  as  a  member  of  the  board  or  compensation  committee  (or  other  board 
committee  performing  equivalent  functions)  of  any  entity  that  has  one  or  more  of  its  executive  officers  serving  on  our  Board  or 
Compensation Committee.

Communication with the Directors of Dynatrace

Any interested party with concerns about our Company may report such concerns to our Board by submitting a written communication 
to the attention of the Board as a whole or to one or more individual directors by name, at the following address:

Dynatrace, Inc.
1601 Trapelo Road, Suite 116
Waltham, MA 02451
United States
Attn: General Counsel

16

Communications  to  the  Board  may  also  be  sent  to  CorporateSecretary@dynatrace.com.  You  may  also  indicate  whether  you  are  a 
stockholder, customer, supplier, or other interested party.

We will forward such communication to each director to who such communication is addressed, and to the Chair of the Board in his or 
her  capacity  as  representative  of  the  Board.  Our  General  Counsel  will  review  these  communications  and  reserves  the  right  not  to 
forward communications if they are deemed inappropriate, consist of individual grievances or other interests that are personal to the 
party submitting the communication and could not reasonably be construed to be of concern to stockholders or other constituencies of 
the Company, solicitations, advertisements, surveys, “junk” mail or mass mailings. 

The Audit Committee oversees the procedures for the receipt, retention, and treatment of complaints received by Dynatrace regarding 
accounting,  internal  accounting  controls,  audit  matters,  fraud,  financial  misconduct  or  potential  violations  of  our  code  of  conduct, 
including  the  confidential,  anonymous  submission  by  employees  of  concerns  regarding  such  matters.  Dynatrace  has  established  a 
reporting portal at www.dynatrace.com/ethics/ for reporting such concerns online or by telephone to +1 800-493-0611 (toll free in the 
United  States)  or  the  other  numbers  listed  on  the  portal.  A  complaining  party  may  also  submit  a  confidential  report  to  the  Audit 
Committee by sending a letter c/o Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, MA 02451; Attention: Audit Committee 
Chair.

Director Compensation

The  table  below  presents  the  total  compensation  for  each  person  who  served  as  a  non-employee  director  during  fiscal  year  2022. 
Directors may be reimbursed for travel and other expenses directly related to their activities as directors. Directors who also serve as 
employees receive no additional compensation for their service as directors. During a portion of fiscal year 2022, each of Mr. Van 
Siclen, our former Chief Executive Officer, and Mr. McConnell, our current Chief Executive Officer, were a member of our Board, as 
well  as  an  employee,  and  received  no  additional  compensation  for  their  services  as  a  director.  See  the  section  titled  “Executive 
Compensation”  for  more  information  about  Mr.  Van  Siclen  and  Mr.  McConnell’s  respective  compensation  for  fiscal  year  2022.  In 
addition, our non-employee directors receive an annual cash retainer payable quarterly, reflected below. 

Name (1)
Seth Boro(4)
Michael Capone(5)
Ambika Kapur(6)
Stephen Lifshatz(4)
James K. Lines(7)(8)
Steve Rowland(9)
Kenneth “Chip” Virnig(4)(7)
Jill Ward
Kirsten Wolberg(10)
Paul Zuber(8)(11)

Fees Earned or Paid 
in Cash ($) (2)

Stock Award ($) (3)

All Other 
Compensation ($)

37,194 
60,000 
7,111 
60,344 
21,263 
30,913 
45,000 
80,000 
44,725 
55,000 

200,376 
200,376 
400,330 
200,376 
—
435,669 
200,376 
200,376 
200,376 
200,376 

—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

Total ($)
237,570 
260,376 
407,441 
260,720 
21,263 
466,582 
245,376 
280,376 
245,101 
255,376 

(1) Messrs.  Boro  and  Virnig  are  representatives  of  Thoma  Bravo  LLC  and  the  Thoma  Bravo  Funds.  Mr.  Lines  is  a  senior  operating  partner  of 

Thoma Bravo LLC, and Mr. Zuber is an operating partner of Thoma Bravo LLC.

(2) Amounts  represent  cash  compensation  earned  during  fiscal  year  2022  for  services  rendered  by  each  member  of  the  Board.  The  amounts  are 

based on their service on the Board and each committee, pro-rated based on the days served during the 2022 fiscal year.

(3) The amounts represent the aggregate grant date fair value of restricted stock units granted to our directors during fiscal year 2022, computed in 
accordance with FASB ASC Topic 718. The assumptions used in calculating the grant date fair value of the restricted stock units reported in this 
column are set forth in Note 13 to our audited consolidated financial statements included in our 2022 Annual Report. As of March 31, 2022, Ms. 
Ward held 10,187 unvested restricted stock units, each of Messrs. Boro, Virnig, and Zuber held 3,010 unvested restricted stock units, each of 
Messrs.  Capone  and  Lifshatz  held  12,385  unvested  restricted  stock  units  and  Ms.  Wolberg  held  8,560  unvested  restricted  stock  units.  Upon 
joining the Board, Mr Rowland received an initial grant of 6,900 unvested restricted stock units and a pro-rated annual grant of 510 unvested 
restricted stock units and Ms. Kapur received an initial grant of 8,170 unvested restricted stock units, all of which are unvested as of March 31, 
2022.

(4) Mr. Boro resigned from the Compensation Committee and Mr. Lifshatz was appointed to the Compensation Committee, effective July 15, 2021. 

Each received a retainer pro-rated for the days served during the 2022 fiscal year.

(5) Mr. Capone resigned from the Nominating and Corporate Governance Committee effective January 27, 2022.
(6) Ms. Kapur was appointed to the Board and the Nominating and Corporate Governance Committee on January 27, 2022. Ms. Kapur received an 

initial equity grant upon joining the Board and a retainer pro-rated for the days served during the 2022 fiscal year.

(7) Mr. Lines did not stand for re-election at the 2021 annual stockholders meeting and stood down from the Audit and Compensation Committees 

on August 26, 2021. 

(8) Messrs.  Lines  and  Zuber  are  not  employees  of  Thoma  Bravo  LLC,  its  affiliates  or  the  Thoma  Bravo  Funds.  Messrs.  Lines  and  Zuber  are 

considered independent contractors of Thoma Bravo and may have business or investment activities unrelated to Thoma Bravo.

(9) Mr. Rowland was appointed to the Board effective July 15, 2021, and to the Audit Committee on August 26, 2022. Mr. Rowland received an 
initial equity grant upon joining the Board, as well as a pro-rated annual grant and a retainer pro-rated for the days served during the 2022 fiscal 
year. 

17

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(10) Ms. Wolberg was appointed to the Compensation Committee effective August 26, 2021, and became Chair of the Cyber Security Committee on 

January 27, 2022. Ms. Wolberg received a retainer upon her appointments pro-rated for the days served during the 2022 fiscal year.

(11) Mr.  Zuber  resigned  as  Chair  of  the  Cyber  Security  Committee  effective  January  27,  2022,  and  continues  to  serve  as  a  member  until  the 

expiration of his term at the Annual Meeting.

Non-Employee Director Compensation Policy

Our Non-Employee Director Compensation Policy is designed to ensure that the compensation of non-employee directors aligns the 
directors’ interests with the long-term interests of the stockholders, that the structure of the compensation is simple, transparent and 
easy  for  stockholders  to  understand  and  that  our  directors  are  fairly  compensated.  Employee  directors  do  not  receive  additional 
compensation for their services as directors. This policy is also intended to provide a total compensation package that enables us to 
attract and retain qualified and experienced individuals to serve as directors.

Under the policy, upon initial election or appointment to the Board, new non-employee directors shall receive a restricted stock unit 
award with  a  value  of  $400,000, 25% of which will vest upon the one-year anniversary of the grant date and the balance will vest 
ratably over twelve equal quarterly installments, or the Initial Grant. In each subsequent year of a non-employee director’s tenure, the 
non-employee director will receive a restricted stock unit award with a value of $200,000, which will vest in full upon the earlier to 
occur of the first anniversary of the grant date or the date of the next annual meeting of stockholders. In July 2021, the Compensation 
Committee  adopted  guidelines  allowing  the  Committee  in  its  discretion  to  pro-rate  the  first  annual  equity  award  for  a  director  who 
joins the Board within six months of the next annual meeting of stockholders, based on the number of months served rounded up to 
the  nearest  month.  Vesting  of  any  equity  award  will  cease  if  a  director  resigns  from  our  Board  or  otherwise  ceases  to  serve  as  a 
director, unless the Board determines that circumstances warrant continuation of vesting. In addition, all such awards are subject to 
full accelerated vesting upon the change in control of our Company (as defined in the policy).

In  addition,  each  non-employee  director  is  paid  an  annual  retainer  of  $35,000  for  their  services.  Such  cash  retainers  are  paid  in 
quarterly installments, and may be pro-rated based on the number of actual days served by the director during such calendar quarter. 
Ms. Ward, as Chair of the Board, receives an annual retainer of $35,000.

Committee  members  also  receive  additional  annual  retainers.  These  additional  payments  for  service  on  a  committee  are  due  to  the 
workload and broad-based responsibilities of the committees. These committee retainers are as follows:

Committee
Audit Committee
Compensation Committee
Nominating and Corporate Governance Committee
Cybersecurity Committee

Director Ownership Guidelines

Member Annual Fee

$ 
$ 
$ 
$ 

10,000  $ 
7,500  $ 
5,000  $ 
5,000  $ 

Chair Annual Fee
20,000 
15,000 
10,000 
10,000 

In  July  2021,  our  Board  adopted  equity  ownership  guidelines  to  further  align  the  interests  of  our  directors  with  those  of  our 
stockholders. Under the guidelines, our directors are expected to hold common stock valued at a multiple of five (5) times their current 
annual cash retainer fee for board service within five (5) years of becoming subject to the guidelines. For purposes of these guidelines, 
stock ownership only includes shares for which the director has direct or indirect ownership or control and includes restricted stock 
units, but does not include unexercised stock options, unvested restricted stock units and other unvested, unsettled and/or unexercised 
equity awards.    

Rule 10b5-1 Sales Plans

Our directors and executive officers may adopt written plans, known as Rule 10b5-1 plans, in which they will contract with a broker to 
buy or sell shares of our common stock on a periodic basis. Under a Rule 10b5-1 plan, a broker executes trades pursuant to parameters 
established  by  the  director  or  executive  officer  when  entering  into  the  plan,  without  further  direction  from  them.  The  director  or 
executive  officer  may  amend  a  Rule  10b5-1  plan  in  some  circumstances  and  may  terminate  a  plan  at  any  time.  Our  directors  and 
executive officers also may buy or sell additional shares outside of a Rule 10b5-1 plan when they are not in possession of material 
nonpublic information, and subject to compliance with the terms of our insider trading policy. 

18

 
PROPOSAL NO. 2 – RATIFICATION OF THE APPOINTMENT OF ERNST & YOUNG LLP  
AS DYNATRACE’S INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FOR THE 
FISCAL YEAR ENDING MARCH 31, 2023

Our independent registered public accounting firm for the fiscal year ending March 31, 2022 was BDO USA, LLP, or BDO. After 
considering a change in our independent registered accounting firm, our Audit Committee appointed Ernst & Young LLP, or EY, as 
our  independent  registered  public  accounting  firm  to  perform  the  audit  of  our  consolidated  financial  statements,  including  internal 
controls over financial reporting, for the fiscal year ending March 31, 2023. We are asking our stockholders to ratify this appointment.

The Audit Committee is solely responsible for selecting our independent registered public accounting firm for the fiscal year ending 
March 31, 2023. Stockholder approval is not required to appoint EY as our independent registered public accounting firm. However, 
the Board believes that submitting the appointment of EY to the stockholders for ratification is good corporate governance. A majority 
of the votes properly cast is required in order to ratify the appointment of EY. If the stockholders do not ratify this appointment, the 
Audit Committee will reconsider whether to retain EY. If the selection of EY is ratified, the Audit Committee, at its discretion, may 
direct the appointment of a different independent registered public accounting firm at any time it decides that such a change would be 
in the best interest of our Company and our stockholders.

A representative of EY is expected to be present at the Annual Meeting and will have an opportunity to make a statement if he or she 
desires to do so and to respond to appropriate questions from our stockholders. We do not expect that a representative of BDO will 
attend the Annual Meeting.

Change in Independent Registered Public Accounting Firm

As previously disclosed in a Current Report on Form 8-K filed with the SEC on June 3, 2022, on May 31, 2022, the Audit Committee 
(1) dismissed BDO as our independent registered public accounting firm effective as of that date and (2) approved the appointment of 
EY as our new independent registered public accounting firm, subject to completion of EY’s standard client acceptance procedures 
and execution of an engagement letter. In accordance with such approval, the engagement of EY became effective on June 30, 2022. 
BDO  had  served  as  the  Company's  independent  registered  public  accounting  firm  from  2015  through  the  period  ended  March  31, 
2022. 

BDO’s reports on the Company’s financial statements for the fiscal years ended March 31, 2022 and 2021 did not contain any adverse 
opinion or disclaimer of opinion and were not qualified or modified as to uncertainty, audit scope or accounting principles.

During  the  fiscal  years  ended  March  31,  2022  and  2021  and  the  subsequent  interim  period  through  May  31,  2022,  there  were  no 
“disagreements” (as defined in Item 304(a)(1)(iv) of Regulation S-K and the related instructions to Item 304 of Regulation S-K) with 
BDO  on  any  matter  of  accounting  principles  or  practices,  financial  statement  disclosure,  or  auditing  scope  or  procedure,  which 
disagreements, if not resolved to the satisfaction of BDO, would have caused BDO to make reference to the subject matter of such 
disagreements in connection with its reports on the financial statements for such periods.

During  the  fiscal  years  ended  March  31,  2022  and  2021  and  the  subsequent  interim  period  through  May  31,  2022,  there  were  no 
“reportable events” (as defined in Item 304(a)(1)(v) of Regulation S-K), except that, as previously disclosed, the Company reported 
that there was a material weakness in the Company’s internal control over financial reporting for the periods ended March 31, 2020, 
June  30,  2020,  September  30,  2020  and  December  31,  2020.  In  preparing  the  global  tax  provision  for  those  prior  periods,  the 
Company  determined  it  did  not  maintain  effective  internal  controls  over  accounting  for  income  taxes  in  connection  with  the 
preparation  and  review  of  the  Company’s  global  tax  provision,  and  particularly  in  the  area  of  realizability  of  tax  attributes  such  as 
foreign tax credits and other domestic deferred tax assets. During the fiscal year ended March 31, 2021, management implemented a 
remediation  plan  that  included:  (1)  hiring  tax  specialists  to  assist  in  the  preparation  of  the  Company’s  tax  provision  as  needed,  (2) 
enhancing the Company’s documentation and management review of tax balances, and (3) implementing changes and improvements 
in the Company’s internal control over financial reporting environment. This material weakness did not result in a misstatement of the 
Company’s financial statements and was remediated as of March 31, 2021. This reportable event was discussed among the Company’s 
management, the Audit Committee, our Board and BDO. BDO has been authorized by the Company to respond fully to the inquiries 
of EY, the successor accountant, concerning this reportable event.

During  the  fiscal  years  ended  March  31,  2022  and  2021  and  the  subsequent  interim  period  through  May  31,  2022,  neither  the 
Company nor anyone acting on its behalf consulted EY regarding the application of accounting principles to a specified transaction, 
either completed or proposed or the type of audit opinion that might be rendered on Dynatrace’s financial statements or any matter that 
was either the subject of a disagreement (as that term is defined in Item 304(a)(1)(iv) of Regulation S-K and the related instructions to 
that Item) or a reportable event (as that term is defined in Item 304(a)(1)(v) of Regulation S-K).

BDO has furnished the Company with a letter addressed to the SEC stating that it agrees with the above statements, a copy of which is 
filed as Exhibit 16.1 to our Current Report on Form 8-K filed with the SEC on June 3, 2022.

19

We incurred the following fees from BDO for the audit of the consolidated financial statements and for other services provided during 
the years ended March 31, 2022 and 2021. 

Audit fees (1)
Audit related fees (2)
Tax fees (3)
All other fees 
Total fees

2022
2,573,423  $ 
15,530  $ 
35,656  $ 
— 

2,624,609  $ 

2021
3,464,501 
30,025 
73,521 
— 
3,568,047 

$ 
$ 
$ 

$ 

(1) Audit  fees  consist  of  fees  for  professional  services  performed  for  the  audit  of  our  annual  consolidated  financial  statements  and  the  required 
review of quarterly consolidated financial statements and other procedures performed by the independent registered accounting firm in order for 
them  to  be  able  to  form  an  opinion  on  our  consolidated  financial  statements.  These  fees  also  cover  services  that  are  normally  provided  by 
independent  registered  accounting  firm  in  connection  with  statutory  and  regulatory  filings  or  engagements,  including  SEC  registration 
statements associated with offerings.

(2) Audit-related fees consist of fees for assurance and related services that traditionally are performed by independent registered accounting firm 
that are reasonably related to the performance of the audit or review of the financial statements. Audit related fees in the above table represent 
fees related to certain services associated with statutory financial statements for our international subsidiaries.

(3) Tax fees consist of fees for all professional services performed by professional staff in our independent registered accounting firm’s tax division, 
except those services related to the audit of our consolidated financial statements. These include fees for tax compliance, tax planning and tax 
advice, including federal, state and local issues. Services may also include assistance with tax audits and appeals before the IRS and similar state 
and local agencies, as well as federal, state and local tax issues related to due diligence.

Audit Committee Pre-approval Policy and Procedures

Our Audit Committee has adopted policies and procedures relating to the approval of all audit and non-audit services that are to be 
performed  by  our  independent  registered  public  accounting  firm.  This  policy  provides  that  we  will  not  engage  our  independent 
registered public accounting firm to render audit or non-audit services unless the service is specifically approved in advance by our 
Audit Committee or the engagement is entered into pursuant to the pre-approval procedure described below, except for services for 
which the aggregate cost is below a specified de minimus dollar amount.

From time to time, our Audit Committee may pre-approve specified types of services that are expected to be provided to us by our 
independent registered public accounting firm during the next 12 months. Any such pre-approval details the particular service or type 
of services to be provided and is also generally subject to a maximum dollar amount.

During  our  2022  and  2021  fiscal  years,  no  services  were  provided  to  us  by  BDO  other  than  in  accordance  with  the  pre-approval 
policies and procedures described above.

Vote Required

The approval of this proposal requires the affirmative vote of a majority of the votes properly cast. Abstentions and broker non-votes 
will  have  no  effect  on  this  proposal.  However,  we  expect  there  will  be  no  broker  non-votes  on  this  proposal  since  brokers  have 
discretionary voting authority with respect to this proposal.

Our  Board  recommends  voting  “FOR”  Proposal  No.  2  to  ratify  the  appointment  of  Ernst  &  Young  LLP  as  Dynatrace’s 
independent registered public accounting firm for the fiscal year ending March 31, 2023.

20

 
 
REPORT OF THE AUDIT COMMITTEE

The  Audit  Committee  is  a  committee  of  the  Board  comprised  solely  of  financially  literate  independent  directors  as  required  by  the 
listing standards of the New York Stock Exchange and the rules and regulations of the SEC. The Audit Committee is appointed by the 
Board  to  assist  the  Board  in  fulfilling  its  oversight  responsibilities  with  respect  to  (1)  the  integrity  of  our  financial  statements  and 
financial reporting process and systems of internal controls regarding finance, accounting, and compliance with legal and regulatory 
requirements,  (2)  the  qualifications,  independence,  and  performance  of  our  independent  registered  public  accounting  firm,  (3)  the 
performance of our internal audit function, if any, and (4) other matters as set forth in the charter of the Audit Committee approved by 
the Board.

Management is responsible for the preparation of our financial statements and the financial reporting process, including its system of 
internal control over financial reporting and its disclosure controls and procedures. The independent registered public accounting firm 
is responsible for performing an audit of our financial statements in accordance with the standards of the Public Company Accounting 
Oversight  Board  (PCAOB)  and  issuing  a  report  thereon.  The  Audit  Committee’s  responsibility  is  to  monitor  and  oversee  these 
processes as more specifically set forth in its charter.

In  connection  with  these  responsibilities,  the  Audit  Committee  reviewed  and  discussed  with  management  and  the  independent 
registered public accounting firm our audited consolidated financial statements for the fiscal year ended March 31, 2022. The Audit 
Committee  also  discussed  with  the  independent  registered  public  accounting  firm  the  matters  required  to  be  discussed  by  the 
PCAOB’s Auditing Standard No. 1301, Communication with Audit Committees. In addition, the Audit Committee received the written 
disclosures  and  the  letter  from  the  independent  registered  public  accounting  firm  as  required  by  the  applicable  requirements  of  the 
PCAOB  regarding  the  independent  registered  public  accounting  firm’s  communication  with  the  Audit  Committee  concerning 
independence and has discussed with the independent registered public accounting firm their independence.

Based on the reviews and discussions referred to above, the Audit Committee recommended to the Board that the audited consolidated 
financial statements be included in our Annual Report on Form 10-K for the fiscal year ended March 31, 2022 that was filed with the 
SEC. 

THE AUDIT COMMITTEE OF THE BOARD OF 
DIRECTORS OF DYNATRACE, INC.
Stephen Lifshatz, Chair
Steve Rowland
Jill Ward

The information contained in this report shall not be deemed to be (1) “soliciting material,” (2) “filed” with the SEC, (3) subject to 
Regulations 14A or 14C of the Exchange Act, or (4) subject to the liabilities of Section 18 of the Exchange Act. This report shall not be 
deemed incorporated by reference into any of our other filings under the Exchange Act or the Securities Act of 1933, as amended, or 
the Securities Act, except to the extent that we specifically incorporate it by reference into such filing. In addition, this report shall not 
be deemed filed under either the Securities Act or the Exchange Act.

21

PROPOSAL NO. 3 – NON-BINDING, ADVISORY VOTE
TO APPROVE
THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS

Section 14A of the Exchange Act requires that we provide our stockholders with the opportunity to vote to approve, on a non-binding, 
advisory basis, not less frequently than once every three years, the compensation of our named executive officers as disclosed in our 
annual proxy statement in accordance with the compensation disclosure rules of the SEC. 

As described in detail under the heading “Compensation Discussion and Analysis,” we seek to closely align the interests of our named 
executive  officers  with  the  interests  of  our  stockholders.  Our  compensation  program  is  designed  to  reward  our  named  executive 
officers for the achievement of short-term and long-term financial, operational, and strategic goals and the achievement of increased 
total stockholder return, while at the same time avoiding the encouragement of unnecessary or excessive risk-taking.

Stockholders  are  urged  to  read  the  “Compensation  Discussion  and  Analysis”  and  “Executive  Compensation”  sections  of  this  proxy 
statement, which discuss how our executive compensation policies and practices implement our compensation philosophy, and contain 
tabular  information  and  narrative  discussion  about  the  compensation  of  our  named  executive  officers.  Our  Board  and  the 
Compensation Committee believe that these policies and practices are effective in implementing our compensation philosophy and in 
achieving our compensation program goals.

The vote on this resolution is not intended to address any specific element of compensation but rather the overall compensation of our 
named  executive  officers  and  the  philosophy,  policies  and  practices  described  in  this  proxy  statement.  The  vote  is  advisory,  which 
means  that  the  vote  is  not  binding  on  us,  our  Board  or  the  Compensation  Committee.  Although  non-binding,  our  Board  and  the 
Compensation Committee place a very high value on the opinions that stockholders express in their votes, and will review the voting 
results and take them into consideration as they deem appropriate when making future decisions regarding our executive compensation 
program.

At our 2021 annual meeting of stockholders, our stockholders voted on a proposal regarding the frequency of holding a non-binding, 
advisory vote on the compensation of our named executive officers. More than 99% of the votes cast on the frequency proposal were 
cast  in  favor  of  holding  a  non-binding,  advisory  vote  on  the  compensation  of  our  named  executive  officers  annually,  which  was 
consistent with the recommendation of our Board. Our Board considered the voting results with respect to the frequency proposal and 
other  factors,  and  the  Board  currently  intends  for  the  Company  to  hold  a  non-binding,  advisory  vote  on  the  compensation  of  our 
Named Executive Officers every year until the next required advisory vote on the frequency of holding the non-binding, advisory vote 
on the compensation of our named executive officers, which vote is required at least every six years.

Accordingly, we are asking our stockholders to vote on the following resolution at the Annual Meeting:

RESOLVED,  that  the  stockholders  of  Dynatrace,  Inc.  approve,  on  a  non-binding,  advisory  basis,  the  compensation  of  the 
company’s named executive officers, as disclosed in this proxy statement pursuant to Item 402 of Regulation S-K, including 
in  the  Compensation  Discussion  and  Analysis,  the  compensation  tables  and  the  narrative  disclosures  that  accompany  the 
compensation tables.  

Vote Required

The approval of this proposal requires the affirmative vote of a majority of the votes properly cast. Abstentions and broker non-votes 
will have no effect on this proposal. As noted above, the vote is advisory, which means that the vote is not binding on the Company, 
our Board or the Compensation Committee.

Our Board recommends that you vote "FOR" the approval of, on an advisory basis, the compensation of our named executive 
officers, as disclosed in this proxy statement.

22

COMPENSATION DISCUSSION AND ANALYSIS 

This Compensation Discussion and Analysis describes the Company’s executive compensation program as it relates to the following 
“named executive officers”:

•
•
•
•
•

Rick McConnell, our Chief Executive Officer since December 13, 2021
John Van Siclen, our former Chief Executive Officer through December 13, 2021
Kevin Burns, our Chief Financial Officer 
Stephen J. Pace, our Chief Revenue Officer
Bernd Greifeneder, our Chief Technology Officer

The following discussion should be read together with the compensation tables and related disclosures set forth below.

Executive Summary

CEO Transition

On  November  15,  2021,  we  announced  that,  in  connection  with  his  planned  retirement,  Mr.  Van  Siclen  would  resign  upon  mutual 
agreement with the Board as the Company’s Chief Executive Officer and as a member of the Board, which resignation was effective 
on  December  13,  2021.  In  connection  with  Mr.  Van  Siclen’s  retirement,  Mr.  Van  Siclen  agreed  to  provide  transitional  consulting 
services  to  us  through  May  31,  2022.  Also  on  November  15,  2021,  we  announced  that  Mr.  McConnell  had  entered  into  an 
employment  agreement  with  us,  pursuant  to  which  he  became  our  Chief  Executive  Officer  and  was  appointed  as  a  member  of  our 
Board effective as of December 13, 2021.  

Business Overview and Fiscal Year 2022 Performance Highlights

We are a growing and profitable global technology company that delivers the market-leading software intelligence platform, purpose-
built for dynamic, multi-cloud environments. The goal of our compensation programs is to ensure that the interests of our employees, 
including  our  named  executive  officers,  are  aligned  with  the  interests  of  our  stockholders  and  our  business  goals  and  that  the  total 
compensation paid to each of our named executive officers is fair, reasonable and competitive. 

During fiscal year 2022, we made significant progress on our business goals, with strong results across all our key operating metrics, 
including the following achievements that impacted executive compensation: 

•
•
•

Annual Recurring Revenue* was $995 million, growing 31% year-over-year in constant currency;  
Total revenue was $925 million, representing 32% year-over-year growth in constant currency; and
Non-GAAP operating income* was $234 million, or 25% of revenue.

*  See below under the heading "A Note on non-GAAP Measures & Key Metrics".

We provide our executive officers with a significant portion of their compensation through cash incentive compensation determined 
based upon the achievement of financial performance metrics, as well as through equity compensation, more than half of which is also 
determined based upon achievement of those metrics. These two elements of executive compensation are aligned with the interests of 
our  stockholders  because  the  amount  of  compensation  ultimately  received  will  be  directly  related  to  our  financial  and  operational 
performance. Equity compensation derives its value from the appreciation of shares of our common stock, which in the future is likely 
to fluctuate based on our financial and operational performance. 

As  described  in  more  detail  below,  under  the  heading  “Fiscal  Year  2022  Annual  Incentive  Program,”  based  on  our  performance 
during fiscal year 2022, our Compensation Committee and Board determined that we achieved over 100% of our company goals for 
fiscal year 2022.

A Note on Non-GAAP Measures & Key Metrics

As  further  described  below,  our  executives  are  in  certain  ways  measured  and  rewarded  based  on  the  Company's  or  their  personal 
achievement of certain non-GAAP financial measures, including non-GAAP operating income, and certain operational metrics, such 
as  Annual  Recurring  Revenue.  A  reconciliation  of  the  differences  between  each  non-GAAP  financial  measure  and  the  comparable 
GAAP financial measure, are provided in Appendix A, "Reconciliation of Non-GAAP Measures".

Non-GAAP Operating Income is defined as operating income adjusted to exclude share-based compensation, employer payroll taxes 
on employee stock transactions, amortization of other intangibles and certain restructuring and other gains and losses.

23

 
Annual Recurring Revenue is defined as the daily revenue of all subscription agreements that are actively generating revenue as of the 
last day of the reporting period multiplied by 365. We exclude from our calculation of total Annual Recurring Revenue any revenues 
derived from month-to-month agreements and/or product usage overage billings.

Fiscal Year 2022 Executive Compensation Program Highlights

Our fiscal 2022 compensation program for our named executive officers reflects our overarching philosophy of pay-for-performance. 
Highlights of our executive compensation program include:

•

•

•

•

•

Competitive Base Salaries: After evaluating the competitive positioning of our named executive officers’ base salaries in 
the  context  of  our  overall  compensation  philosophy,  the  Compensation  Committee  approved  base  salary  increases 
between 3.3% and 7.5% for fiscal 2022. 

Challenging Annual Incentive Goals: Our named executive officers were eligible to earn an annual incentive based on 
our level of achievement of rigorous corporate financial goals for the year. Based on our strong growth and profitability 
for the year, including 32% ARR growth on a constant currency basis, our executives earned between 116% and 122% of 
their target annual incentives. 

Performance-Based Restricted Stock Units or PSUs: In 2021, our Compensation Committee approved the introduction of 
PSUs as a component of the long-term incentive compensation of our named executive officers. PSUs granted in fiscal 
2022 represented 50% of the target equity value awarded to named executive officers and are eligible to be earned based 
on  achievement  of  ARR  and  Non-GAAP  Operating  Income  goals  for  fiscal  2022.  PSUs  granted  in  fiscal  2022  were 
earned at approximately 122% of target and will vest over a total a 4-year time horizon from the grant date.

Special  Equity  Grant:  In  May  2021,  our  Compensation  Committee  approved  a  one-time  grant  of  PSUs  for  executive 
officers. These PSUs were granted in recognition of our strong performance and value creation from our initial public 
offering in 2019, to provide additional retention and motivation through a critical phase of our Company’s growth, and to 
support retention in a highly competitive market for talent. Special PSUs are eligible to be earned only to the extent that 
challenging ARR goals for fiscal 2022, fiscal 2023, and fiscal 2024 are achieved. 

Competitive  CEO  New  Hire  Compensation:  In  designing  Mr.  McConnell’s  new  hire  compensation  package,  our 
Compensation  Committee  sought  the  advice  of  its  compensation  consultant,  Compensia,  reviewed  new  hire 
compensation packages for recently hired CEOs at comparable companies, and considered the new hire practices of our 
compensation peer group and the technology industry. The compensation approved in connection with Mr. McConnell’s 
appointment  was  highlighted  by  competitive  cash  compensation  in  line  with  market  norms  among  peer  companies,  as 
well as an initial equity grant that was heavily weighted toward challenging performance goals evaluated over multi-year 
performance periods. 

Overview of Executive Compensation Program

Executive Compensation Philosophy and Objectives

Our executive compensation program is guided by our overarching philosophy of paying for demonstrable performance. Consistent 
with this philosophy, we have designed our executive compensation program to achieve the following primary goals:

•
•
•

attract, motivate and retain top-performing senior executives;
establish compensation opportunities that are competitive and reward performance; and
align the interests of our senior executives with the interests of our stockholders to drive the creation of sustainable long-
term value.

Executive Compensation Program Design

Our  executive  compensation  program  is  designed  to  be  reasonable  and  competitive,  and  balance  our  goal  of  attracting,  motivating, 
rewarding and retaining top-performing senior executives with our goal of aligning their interests with those of our stockholders. The 
Compensation Committee annually evaluates our executive compensation program to ensure that it is consistent with our short-term 
and long-term goals and the dynamic nature of our business.

24

The compensation of our named executive officers in fiscal year 2022 consisted of the following elements:

Base salary

To  provide  a  fair  and  competitive  base  level  of 
compensation for services rendered

Purpose

Features
Fixed annual salary targeted at or above the 50th 
percentile of our peer group

Annual Short-
Term Incentive 
Compensation

To  motivate  and  reward  for  achievements 
relative  to  our  goals  and  expectations  for  each 
fiscal year

Equity
Incentive 
Compensation

To  align  executives’  interests  with  those  of  our 
stockholders  and  provide  an  incentive  for  our 
executives to remain with us

Annual  cash  bonus  with  payment  of  a  targeted 
amount  contingent  on  achievement  of  corporate 
financial  results,  with  payout  on  a  sliding  scale 
depending  on  over  or  under-achievement  of 
corporate financial results

Long-term  incentives  are  granted  in  the  form  of 
RSUs  and  PSUs  vesting  over  4  years.  PSUs 
represent  50%  of  the  target  value  of  annual 
equity  awards,  and  can  be  earned  on  a  sliding 
scale from 0% up to 150% of target based on the 
Company’s  level  of  achievement  of  challenging 
financial goals

approved 

In  addition,  in  Fiscal  2022  the  Compensation 
Committee 
one-time 
performance-based  grant  with  challenging  long-
term  goals  to  reinforce  our  pay-for-performance 
objectives and support long-term retention

special 

a 

Other Benefits To provide market-competitive benefits to enable 
our  executives  to  maintain  their  health  and 
welfare, and to save for their retirement

Benefit  plans  such  as  medical,  dental,  and  life 
and  disability  insurance  plans;  401(K)  plan;  we 
do  not  provide  material  executive  perquisites  or 
supplemental executive benefits

During  2021,  with  support  from  Compensia,  the  Compensation  Committee  undertook  a  comprehensive  review  of  our  approach  to 
executive compensation. This review incorporated market perspectives from our peer group companies as well as consideration given 
to our compensation objectives and desired emphasis on at-risk compensation to support our pay-for-performance culture.

Following this review, the Compensation Committee approved the introduction of PSUs to all executive officers, including our named 
executive officers, as a component of fiscal 2022 compensation. PSUs represented 50% of the annual long-term incentive equity value 
granted  to  named  executive  officers  and  replaced  stock  options  as  a  component  of  our  compensation  program.  The  Compensation 
Committee views this change as part of an ongoing evolution in our compensation programs that aligns with the growth and maturity 
of our business. The Compensation Committee will continue to monitor our programs in the context of evolving market practice and 
our compensation objectives to ensure that we continue to attract, motivate and retain talented executives who can support our growth 
and long-term stockholder value creation.

In  addition  to  our  direct  compensation  elements,  the  following  features  of  our  compensation  program  are  designed  to  align  our 
executive team with stockholder interests and with market best practices:

What We Do

What We Don’t Do

✓ Maintain an industry-specific peer group for 
benchmarking pay

✓ Target pay based on market norms

× Allow hedging or pledging of equity

× Allow for re-pricing of stock options

× Provide excessive perquisites

✓ Deliver executive compensation primarily through 
performance-based pay (cash and equity)

× Provide supplemental executive retirement plans

✓ Offer market-competitive benefits for executives that 
are consistent with the rest of our employees

× Provide tax gross-up payments for any change-of-
control payments

✓ Consult with an independent compensation consultant 
on compensation levels and practices

25

Governance of Executive Compensation Program

Role of our Compensation Committee and Board of Directors

The  Compensation  Committee  discharges  many  of  the  responsibilities  of  our  Board  relating  to  the  compensation  of  our  executive 
officers, including our named executive officers. The Compensation Committee oversees and evaluates our compensation and benefits 
policies  generally,  and  the  compensation  plans,  policies  and  practices  applicable  to  our  chief  executive  officer  and  other  executive 
officers.  As  described  below,  the  Compensation  Committee  retains  a  compensation  consultant  to  provide  support  in  its  review  and 
assessment of our executive compensation program.

At  the  beginning  of  each  fiscal  year,  the  Compensation  Committee  reviews  and  approves  the  primary  elements  of  compensation, 
including base salary increases, annual cash bonuses, and annual equity awards, for each of our named executive officers. In addition, 
the Compensation Committee may deem it advisable to review and approve subsequent compensation arrangements for our executive 
officers, including our named executive officers.

Role of our Chief Executive Officer and Other Executive Officers

Our  senior  human  resources  and  legal  executives  support  the  Compensation  Committee  in  designing  our  executive  compensation 
program  and  analyzing  competitive  market  practices.  In  addition,  members  of  management,  including  our  Chief  Executive  Officer, 
regularly participate in Compensation Committee meetings to provide input on our compensation philosophy and objectives.

Our  Chief  Executive  Officer  also  evaluates  the  performance  of  our  executive  officers  and  provides  recommendations  to  our 
Compensation  Committee  regarding  the  compensation  of  our  executive  officers  (other  than  with  respect  to  his  own  compensation). 
The Compensation Committee reviews and discusses these recommendations and proposals with our Chief Executive Officer and uses 
them as one factor in determining and approving the compensation for our Named Executive Officers. None of our executive officers 
attends any portion of Compensation Committee meetings at which his or her compensation is discussed.

Role of the Compensation Consultant

For  fiscal  year  2022,  our  Compensation  Committee  engaged  Compensia,  Inc.,  or  Compensia,  as  its  independent  compensation 
consultant,  to  advise  on  executive  compensation  matters  including:  overall  compensation  program  design,  peer  group  development 
and  updates,  and  benchmarking  executive  officer  and  board  of  director  compensation  programs.  Compensia  reports  directly  to  our 
compensation  committee.  Our  compensation  committee  has  assessed  the  independence  of  Compensia  consistent  with  NYSE  listing 
standards and has concluded that the engagement of Compensia does not raise any conflict of interest.

Use of Competitive Market Data and Peer Groups

The Compensation Committee directs Compensia to provide it with competitive market data and analysis based on a select group of 
peer  companies  and  published  compensation  survey  data,  as  well  as  information  about  current  market  practices  and  trends, 
compensation  structures  and  peer  group  compensation  ranges.  The  competitive  market  data  Compensia  provides  is  based  on  a 
compensation  peer  group  selected  and  approved  by  the  Compensation  Committee  with  input  and  guidance  from  Compensia,  and 
published  compensation  survey  data  in  cases  where  there  is  insufficient  data  for  specific  executive  positions  with  the  peer  group 
companies. The compensation peer group is comprised of companies that are considered similar to us at the time of selection based on 
industry, business focus, and various financial criteria, including revenue, profitability, market capitalization and revenue growth rate.

Our compensation peer group is reviewed annually and adjusted as the Compensation Committee determines to be appropriate. 

Based on these criteria, our peer group for fiscal year 2021 and the first half of fiscal year 2022, as approved by our Compensation 
Committee, was comprised of the following 16 companies:

Fiscal 2022 Peer Group

Alteryx

Cornerstone OnDemand

New Relic

Aspen Technology

Ceridian HCM Holding

Cloudera

HubSpot

Mimecast

MongoDB

Paycom Software

Paylocity Holding

Pegasystems

Proofpoint

PTC

Qualys

SolarWinds

Our executive compensation benchmarking also included survey data provided by Radford, a business unit of Aon Hewitt Consulting, 
or Radford, representing publicly-traded software companies with revenue levels and market capitalization levels comparable to ours. 
Radford did not provide compensation consulting services to the Compensation Committee during fiscal 2022.

26

 
Notwithstanding the similarities of the fiscal 2022 peer group to Dynatrace, due to the nature of our business and our industry, we 
compete  for  executive  talent  with  many  public  companies  that  are  larger  and  more  established  than  we  are  or  that  possess  greater 
resources than we do, and with smaller private companies that may be able to offer greater equity compensation potential.  

In  determining  the  compensation  of  our  executive  officers,  our  Compensation  Committee  considered  the  market  data  provided  by 
Compensia,  survey  data  provided  by  Radford,  as  well  as  other  factors  outlined  below  in  “Governance  of  Executive  Compensation 
the 
Program—Compensation-Setting  Factors.”  The  Compensation  Committee  generally  does  not  specifically  benchmark 
compensation  of  any  individual  to  a  precise  percentile  within  the  range  of  compensation  found  in  the  market  and  survey  data.  In 
addition, the Compensation Committee does not have a set formula by which it determines how much of the named executive officer’s 
compensation is fixed rather than variable or at risk.

The  Compensation  Committee  and  the  Board  also  considered  other  criteria,  including  market  factors,  the  experience  level  of  the 
executive and the executive’s performance against established company and individual goals, in determining variations to this general 
target range.   

Compensation-Setting Factors

Our  Board  and  Compensation  Committee  review  compensation  annually  for  all  our  executive  officers.  In  setting  executive  base 
salaries  and  bonuses  and  granting  equity  incentive  awards,  the  Compensation  Committee  and  the  Board  consider  compensation  for 
comparable positions in the market, the historical compensation levels of our executives, company-wide and individual performance 
as compared to our expectations and objectives, our desire to motivate our employees to achieve short and long-term results that are in 
the  best  interests  of  our  stockholders,  and  the  desire  to  incent  a  long-term  commitment  to  our  Company.  We  target  a  general 
competitive  position,  based  on  independent  third-party  benchmark  analytics  to  inform  the  mix  of  base  salary,  bonus  and  long-term 
equity incentives.

Our Compensation Committee has historically determined our executives’ compensation, and in determining the compensation of our 
Chief Executive Officer our Compensation Committee consults with the full Board. Our Compensation Committee typically reviews 
and  discusses  management’s  proposed  compensation  with  the  Chief  Executive  Officer  for  all  executives  other  than  the  Chief 
Executive  Officer.  Based  on  those  discussions  and  its  discretion,  taking  into  account  the  factors  noted  above,  the  Compensation 
Committee discusses and ultimately approves the base salaries and cash incentive bonuses for our executive officers without members 
of  management  present.  The  Compensation  Committee  also  reviews  its  decisions  with  the  full  Board,  and  considers  any  input 
received.

When  reviewing  and  approving  the  amount  of  each  compensation  element  and  the  target  total  compensation  opportunity  for  our 
executive officers, the Compensation Committee considers the following factors:

•

•

•

•

•
•
•
•

•

our  performance  against  the  annual  corporate  goals  established  by  the  Compensation  Committee  and  our  Board  in 
consultation with management;
each  executive  officer’s  skills,  experience  and  qualifications  relative  to  other  similarly  situated  executives  at  the 
companies in our compensation peer group;
the  scope  of  each  executive  officer’s  role  compared  to  other  similarly  situated  executives  at  the  companies  in  our 
compensation peer group;
the performance of each individual executive officer, based on an assessment of his or her contributions to our overall 
performance, ability to lead his or her department and work as part of a team, all of which reflect our core values;
compensation parity among our executive officers;
our retention goals;
our financial performance relative to our peers;
the compensation practices of our compensation peer group and the positioning of each executive officer’s compensation 
in a ranking of peer company compensation levels; and
the recommendations provided by our Chief Executive Officer with respect to the compensation of our other executive 
officers.

These  factors  provide  the  framework  for  determining  the  compensation  of  each  of  our  executive  officers,  including  our  named 
executive officers. The Compensation Committee does not assign relative weights or rankings to these factors, and do not consider any 
single factor as determinative in the compensation of our executive officers. Rather, the Compensation Committee and our Board, as 
applicable, rely on their own knowledge and judgment in assessing these factors and making compensation decisions.

Consideration of Say-On-Pay Advisory Vote

We  were  previously  an  “emerging  growth  company”  as  defined  in  the  Jumpstart  Our  Business  Startups  Act  of  2012,  as  amended; 
therefore, we were not required to hold a non-binding, advisory vote on the compensation of our named executive officers (a “Say-on-
Pay” vote) until our 2022 annual meeting. In accordance with the preference of our stockholders, as expressed in an advisory vote on 

27

the frequency of the Say-on-Pay vote in 2021, we intend to hold an annual Say-on-Pay vote. Because we place very high value on the 
opinions  of  our  stockholders,  the  Board  and  the  Compensation  Committee  will  consider  the  outcome  of  the  “Say-on-Pay”  vote 
described  in  Proposal  No.  3  of  this  Proxy  Statement,  as  well  as  feedback  received  from  stockholders  throughout  the  year,  when 
making compensation decisions for our executive officers in the future.

Primary Elements of Executive Compensation Program 

Base Salary 

We provide base salaries to our named executive officers to provide them with a fair and competitive base level of compensation for 
services rendered during the year. Typically, at the beginning of each fiscal year, the Compensation Committee reviews base salaries 
for our executive officers, including our named executive officers, to determine if an increase is appropriate. In reviewing the base 
salary  of  our  Chief  executive  Officer,  our  Compensation  Committee  consults  with  the  full  Board  of  Directors.  In  addition,  base 
salaries  may  be  adjusted  in  the  event  of  a  promotion  or  significant  change  in  responsibilities.  Our  Compensation  Committee  has 
historically  determined  our  executives’  base  salaries.  Our  Compensation  Committee  typically  reviews  and  discusses  with  the  chief 
executive officer the proposed compensation for our named executive officers other than the chief executive officer.  

Fiscal 2022 Base Salary

The table below sets forth the adjustments to base salary for each of our named executive officers:

Name
Rick McConnell(1)
John Van Siclen
Kevin Burns
Stephen Pace
Bernd Greifeneder(2)

Fiscal Year 2021
Base Salary ($)

Fiscal Year 2022
Base Salary ($)

% Change

— 
575,000 
415,000 
400,000 
361,482 

610,000 
610,000 
435,000 
430,000 
373,511 

 — %
 6.09 %
 4.82 %
 7.50 %
 3.33 %

(1) Mr. McConnell entered into employment with us as our Chief Executive Officer in December 2021.
(2) For Mr. Greifeneder, the amounts reported are based on an exchange rate of EUR 1.00:USD 1.1067 as of March 31, 2022 and EUR 1.00:USD 

1.172 as of March 31, 2021 as set forth on Bloomberg.

Annual Short-Term Incentive Plan

Our cash incentive bonus plan motivates and rewards our executives for achievements relative to our goals and expectations for each 
fiscal year. Each named executive officer has a target bonus opportunity, defined as a percentage of his annual base salary. Following 
the end of each fiscal year, our Compensation Committee determines the annual cash incentive bonuses paid to our named executive 
officers based upon our financial performance relative to our plan and achievement of corporate objectives for the year.

Target Annual Bonuses

At  the  beginning  of  each  fiscal  year,  the  Compensation  Committee  reviews  and  approves  the  target  annual  bonus  for  each  of  our 
executive  officers,  including  our  named  executive  officers.  The  Compensation  Committee  considers  the  factors  described  in 
“Governance of Executive Compensation Program—Compensation-Setting Factors” above, with an emphasis on market data from our 
compensation  peer  group  for  comparable  positions.  Target  annual  bonuses  are  determined  with  respect  to  the  same  corporate 
objectives  and  formula  for  all  of  our  executive  officers,  including  our  named  executive  officers,  who  are  at  the  same  level,  and 
represent a specific percentage of annual base salary (except that for Mr. Pace a portion of his bonus is determined with respect to the 
Company's worldwide bookings). In reviewing the target annual bonus of our Chief Executive Officer, our Compensation Committee 
consults with the full Board. 

Fiscal Year 2022 Target Annual Bonuses

In  the  first  quarter  of  fiscal  2022,  the  Compensation  Committee  reviewed  the  target  annual  bonuses  of  our  executive  officers, 
including our named executive officers. The Compensation Committee considered the factors described in “Governance of Executive 

28

 
 
 
 
 
 
 
 
 
 
Compensation Program—Compensation-Setting Factors” above, particularly the market data from the companies in the compensation 
peer group, and approved the fiscal year 2022 target annual bonuses of our named executive officers below:

Named Executive Officer
Rick McConnell (1)
John Van Siclen

Kevin Burns
Stephen Pace (2)
Bernd Greifeneder

Fiscal Year 2021
Target Bonus 
(% of base Salary)
—%

Fiscal Year 2022
Target Bonus 
(% of base Salary)
100%

100%

70%

100%

60%

100%

75%

100%

60%

(1) Mr. McConnell entered into employment with us as our Chief Executive Officer in December 2021.
(2) Mr. Pace's bonuses for both fiscal years 2022 and 2021 were targeted at 100% of his base salary, of which 30% was based on the same corporate 

objectives as the other executive officers, and 70% was based on bookings.

Fiscal Year 2022 Corporate Performance Targets

When designing the Company's executive bonus plan for the 2022 fiscal year, or the 2022 Bonus Plan, the Compensation Committee 
determined that the 2022 Bonus Plan should align the interests of our executives with those of our investors, and reward performance 
that would increase the value of the Company to our stockholders. Accordingly, in April 2021, the Compensation Committee decided 
that payments under the 2022 Bonus Plan would depend on the Company's achievement of Annual Recurring Revenue, or ARR, and 
non-GAAP Operating Income, or NGOI (as defined above under the heading Executive Summary – A Note on Non-GAAP Measures & 
Key Metrics) goals for fiscal 2022, with ARR weighed at 60% and NGOI at 40%. For purposes of the bonus plan, ARR performance 
was evaluated on a constant currency basis.

Measure
Annual Recurring 
Revenue
Non-GAAP 
Operating Income
Percentage of target 
bonus earned

Threshold

On-Target 

Maximum

Percentage

Value ($000s)

Value ($000s)

Percentage

Value ($000s)

Weighting

95%

90%

950,475

1,000,500

179,820

199,800

110%

120%

1,100,550

239,760

60%

40%

50%

100%

150%

Under the 2022 Bonus Plan, no bonus was payable with respect to a particular measure (ARR or NGOI) if the percentage achievement 
was below the threshold indicated above (95% or 90%, respectively). If either ARR or NGOI was achieved at or above the threshold 
value/percentage  indicated  above,  the  payout  with  respect  to  those  measures  was  between  50%  and  150%  of  the  target  bonus, 
interpolated on a straight-line basis. The maximum total payout could not exceed 150% of the executives' on-target bonuses.   

Fiscal Year 2022 Corporate Bonus Results

In May 2022, the Compensation Committee determined that the Company performance was equal to 101.3% and 117.0% of ARR and 
NGOI  targets  for  the  year,  respectively.  As  a  result,  the  weighted  payout  for  the  fiscal  2022  Corporate  Bonus  Plan  was  equal  to 
120.99% of target.

Performance Measure
Annual Recurring 
Revenue
Non-GAAP Operating 
Income

Target ($000s)

Achievement ($000s) Achievement %

Payout %

Weight %

1,000,500

1,013,800*

199,800

233,770

101.3%

117.0%

106.7%

142.5%

60%

40%

*

Annual Recurring Revenue achievement for compensation purposes included a one-time adjustment related to the impact of 
ceasing business in Russia.

29

Fiscal 2022 Chief Revenue Officer Commission Plan

In light of Mr. Pace’s role as our Chief Revenue Officer, the Compensation Committee believes it is appropriate to tie a significant 
portion  of  his  annual  cash  incentive  opportunity  to  our  bookings  performance  during  the  year.  As  such,  30%  of  Mr.  Pace’s  target 
bonus  was  tied  to  the  same  2022  Bonus  Plan  applicable  to  other  named  executive  officers,  while  the  remaining  70%  of  his  target 
bonus was determined as a commission on the Company's total bookings, as follows:

Achievement Range

Commission Rate

Percentage

Quota ($ M)

0 – 100%

100 – 105%

105% – 110%

110+%

0 – 370

370 – 389

389 – 407

407+

Product

0.0522%

0.0653%

0.0783%

0.0914%

Renewal

0.0290%

The applicable commission percentage was determined according to cumulative bookings, and commissions were earned on the rate 
applicable for only the portion of the annual quota attained on a per-tier basis, even if the value of a single transaction crossed multiple 
bands. The  higher commission rates were not  applied retroactively to the lower tiers. For purposes of Mr. Pace's commission plan, 
“bookings” was, for each contract signed with a customer during fiscal 2022, the total amount payable under over the entire term of 
the contract divided by the total number of days in the term of the contract, then multiplied by 365. 

Based on our actual fiscal 2022 bookings of $403.7 million, the Chief Revenue Officer Plan was earned at 113.9% of target. 

Fiscal Year 2022 Bonus Payouts

In light of the achievement under our 2022 Bonus Plan and, for Mr. Pace, our bookings, the percentage of base salary and the actual 
cash  incentive  bonus  amounts  as  a  percentage  of  base  salary  that  were  approved  by  our  Compensation  Committee  and  paid  to  our 
named executive officers in fiscal year 2022 are set forth in the table below.

Fiscal Year 2022
Target Cash
Incentive
Award
(% of 2022
Base Salary)
100%
100%
75%
100%
60%

Fiscal Year 2022
Target Cash
Incentive
Award
Opportunity ($)
182,164
610,000
326,250
430,000
224,107

Fiscal Year 2022
Cash
Incentive
Award
Payment ($)
220,408
738,063
394,743
498,964
271,156

Fiscal Year 2022
Actual Cash 
Incentive
Award Payment
(% of 2022 Target 
Cash
Incentive Award
Opportunity)
120.99%
120.99%
120.99%
116.04%
120.99%

Named Executive Officer
Rick McConnell(1)
John Van Siclen
Kevin Burns
Stephen Pace 
Bernd Greifeneder (2)

(1) Mr. McConnell commenced employment as our Chief Executive Officer in December 2021. Accordingly, his fiscal year 2022 cash incentive 

award was prorated to reflect his partial year of employment.

(2) For Mr. Greifeneder, the amounts reported are based on an exchange rate of EUR 1.00:USD 1.1067 as of March 31, 2022 as 

set forth on Bloomberg.

Long-Term Incentives

Our long-term program is designed to:

•

•

•

align  executives’  interests  with  those  of  our  stockholders  by  providing  incentives  (restricted  stock  units)  that  will 
increase in value if our share price rises;
align  executives'  interests  with  those  of  our  stockholders  by  providing  incentives  (performance-based  restricted  stock 
units) having a value that depends on achievement of corporate financial measures (ARR and NGOI); and
provide a meaningful incentive for our executives to remain with us for the long-term.

The  market  for  qualified  and  talented  executives  is  highly  competitive  and  we  compete  for  talent  with  many  companies  that  have 
greater  resources  than  we  do.  Accordingly,  we  believe  equity  compensation  is  a  crucial  component  of  any  competitive  executive 
compensation package we offer.

30

Equity Awards: Restricted Stock Units and Performance-Based Restricted Stock Units

Annual 2022 Equity Awards 

In April 2021, in recognition of achievements and performance during fiscal year 2021 and in order to align our executives' interests 
with  those  of  our  stockholders  and  provide  financial  incentives  for  our  executives  to  remain  with  the  Company,  our  Compensation 
Committee  approved  the  grant  on  May  15,  2021  of  time-vested  restricted  stock  awards,  or  RSUs,  under  our  2019  Equity  Incentive 
Plan,  or  the  2019  Plan,  to  each  of  our  named  executive  officers.  In  addition,  in  order  to  more  closely  tie  the  compensation  of  our 
executive  officers  to  Company  performance,  and  consistent  with  our  pay-for-performance  philosophy,  we  introduced  performance-
based RSUs, or PSUs, into our fiscal 2022 equity program for our executives.  

More specifically, for annual equity awards to our executives in fiscal year 2022, our Compensation Committee granted 50% of the 
awards  in  the  form  of  RSUs,  and  50%  in  the  form  of  PSUs,  or  the  Annual  2022  PSUs.  The  target  long-term  incentives  for  each 
participant are expressed as a U.S. dollar value, with the final number of shares issued calculated based on the trailing 30-day average 
closing price as reported on the NYSE through the date of grant. The following table sets forth the number of RSUs and the target 
number of PSUs granted to our named executive officers in fiscal year 2022:  

Named Executive Officer(1)
John Van Siclen
Kevin Burns
Stephen Pace
Bernd Greifeneder

Grant Date
May 15, 2021
May 15, 2021
May 15, 2021
May 15, 2021

Grant Date Target 
Value ($)
$6,000,000
$3,400,000
$3,200,000
$3,000,000

Time-Based RSUs
(# Shares)
59,300
33,600
31,650
29,650

Performance-Based 
RSUs
(# Shares at Target)

59,300
33,600
31,650
29,650

(1) Mr. McConnell commenced employment as our Chief Executive Officer in December 2021. Mr. McConnell's equity awards are described under 

the heading “Equity Awards: Restricted Stock Units and Performance Restricted Stock Units— CEO Equity Awards” below.

The  time-based  RSUs  vest  over  four  years,  with  25%  of  the  shares  vesting  on  the  first  anniversary  of  the  date  of  grant  and  the 
remainder vesting in twelve equal quarterly installments over the following three years, provided that the executive officer remains 
employed by the Company through the applicable vesting date.  

The PSUs vest based on the satisfaction of both a four-year time condition and a one-year performance condition, with 25% of the 
earned  Annual 2022 PSUs vesting on the first anniversary of the grant date or, if later, the date on which achievement of the PSU 
metrics is determined for the Performance Period, and the remainder vesting in twelve equal quarterly installments over the following 
three  years.  The  number  of  shares  that  may  be  earned  pursuant  to  the  Annual  2022  PSUs  is  based  60%  upon  the  Company’s 
achievement of an ARR target, and 40% upon the Company’s achievement of a NGOI target (each as defined above under the heading 
Executive  Summary  –  A  Note  on  Non-GAAP  Measures  &  Key  Metrics).  Set  forth  in  the  table  below  are  the  threshold,  target  and 
maximum ARR and NGOI goals for the Annual 2022 PSUs, the actual ARR and NGOI results for 2022 and achievement of the ARR 
and NGOI goals as a percentage of target. For purposes of the Annual 2022 PSUs, ARR performance was evaluated on a constant 
currency basis.

ARR
NGOI

Weighting
60%
40%

Performance Goals ($000s)
Target
(100% 
Payout)
1,000,500
199,800

Maximum
(150% 
Payout)
1,100,550
239,760

Threshold
(50% Payout)
950,475
179,820

Actual 
Achievement 
($000s)
1,013,800*
233,770

Achievement as a 
Percentage of 
Target (%)
101.3%
117.0%

*  ARR achievement for compensation purposes included a one-time adjustment related to the impact of ceasing business in Russia.

In May 2022, the Compensation Committee determined that the Company performance was equal to 101.3% and 117.0% of ARR and 
NGOI targets for the year, respectively. As a result, the weighted payout for the Annual 2022 PSUs was equal to 120.99% of target.

Special PSUs

In April 2021, our Compensation Committee also approved the grant effective May 15, 2022 of a one-time special PSU grant to our 
executives,  the  Special  PSUs.  Our  Compensation  Committee  considered  the  Special  PSUs  a  valuable  and  important  tool  for 
motivating and retaining executives through a critical phase of our Company’s growth, building on the significant stockholder value 
creation from our initial public offering, or IPO, in 2019 and providing incentive for future growth. In determining the magnitude of 
the Special PSUs for each of our named executive officers, our Compensation Committee generally sought to align total long-term 
incentive values, including the value of Annual 2022 equity awards and annualized value of the Special PSUs, with the 75th percentile 
of competitive market data. The Compensation Committee considered this market positioning appropriate in the context of our strong 

31

Company  performance,  the  contributions  of  our  executives  to  our  growth  and  significant  shareholder  value  creation,  the  highly 
competitive market for talent in the software sector, and the challenging multi-year goals required to be achieved in order for Special 
PSUs to vest.

The table below sets forth the target number of Special PSUs granted to our named executive officers in fiscal 2022:

Named Executive Officer(1)
John Van Siclen

Kevin Burns

Stephen Pace

Bernd Greifeneder

Grant Date
May 15, 2021

May 15, 2021

May 15, 2021

May 15, 2021

Special Performance-Based RSUs
(# Shares at Target) 

89,000

89,000

31,700

29,700

(1) Mr. McConnell commenced employment as our Chief Executive Officer in December 2021. Mr. McConnell's equity awards are described under 

the heading “Equity Awards: Restricted Stock Units and Performance Restricted Stock Units— CEO Equity Awards” below. 

One-third of the Special PSUs are eligible to vest on each of the first three anniversaries of the date of grant, subject to the Company’s 
achievement of an ARR target for the specified fiscal year and provided that the executive officer remains employed by the Company 
through  the  applicable  vesting  date.  Set  forth  in  the  table  below  are  the  threshold,  target  and  maximum  ARR  goals  for  the  Special 
PSUs for 2022, the actual ARR results for 2022 and achievement of the ARR goal as a percentage of target for fiscal year 2022. For 
purposes of the Special PSUs, ARR performance was evaluated on a constant currency basis.

Fiscal Year 2022*

ARR Achievement ($000s)

Threshold
(50% Payout)
950,475

Target
(100% Payout)
1,000,500

Maximum
(150% Payout)
1,100,550

Actual 
Achievement 
($000s)
1,013,800**

Achievement as a 
Percentage of 
Target (%)
101.3%

*   While the Company believes in transparency and discloses as much information to stockholders as is necessary to understand how our executive 
compensation program works, we believe that disclosing the Fiscal Year 2023 and Fiscal Year 2024 goals on a prospective basis would provide 
our competitors with insight regarding confidential business strategies without meaningfully adding to our stockholders’ understanding of the 
metric, and would thereby result in competitive harm to the Company. We believe that the goals represent challenging, yet attainable, forward-
looking incentive goals, and we will disclose such goals and actual performance on a retrospective basis for Special PSUs that vest each year.  

**    ARR achievement for compensation purposes included a one-time adjustment related to the impact of ceasing business in Russia.

No Special PSUs will vest with respect to any year if the Company fails to achieve 95% of the applicable target ARR for that year, and 
the overall number of shares that may be issued pursuant to the Special PSUs with respect to any year shall not exceed 150% of the 
target award for such year. The Special PSUs are not carried forward from year to year – if the Special PSUs are not earned in any 
given year, they are terminated for that year.

CEO Equity Awards

On  November  15,  2021,  we  announced  that,  in  connection  with  his  planned  retirement,  Mr.  Van  Siclen  would  resign  upon  mutual 
agreement with the Board as the Company’s Chief Executive Officer and as a member of the Board, which resignation was effective 
on December 13, 2021. Also on November 15, 2021, we announced that Mr. McConnell had entered into an employment agreement 
with  us,  pursuant  to  which  he  became  our  Chief  Executive  Officer  and  was  appointed  as  a  member  of  our  Board  effective  as  of 
December 13, 2021.  

In  designing  Mr.  McConnell’s  compensation  package,  our  Compensation  Committee,  advised  by  its  independent  compensation 
consultant Compensia, sought to deliver a competitive level of compensation that aligns with our desired pay-for-performance culture 
and  objectives.  Our  Compensation  Committee  reviewed,  with  input  from  Compensia,  market  data  among  companies  in  our 
compensation  peer  group  as  well  as  new-hire  equity  compensation  among  recently  hired  Chief  Executive  Officers  of  comparable 
public companies. In addition to market data, our Compensation Committee considered the highly competitive market for a talented, 
experienced technology executive and the relevance of Mr. McConnell’s background and experience.

Based on these considerations, in connection with his commencement of employment with us on December 13, 2021, Mr. McConnell 
was granted:

•

168,800 time-based RSUs, 50% of which shall vest in two equal installments on November 15, 2022 and November 15, 
2023,  and  the  remaining  50%  of  which  shall  vest  over  four  years,  in  each  case  subject  to  Mr.  McConnell’s  continued 
service with us.

32

•

168,800 PSUs, 50% of which are eligible to vest upon achievement of the ARR targets for fiscal year 2023 and 50% of 
which are eligible to vest upon achievement of the ARR targets for fiscal year 2024.

The  Compensation  Committee  believes  that  a  mix  of  time-vesting  RSUs  and  PSUs  with  challenging  multi-year  performance 
objectives represents a competitive approach that reinforces a strong pay-for-performance culture and aligns the interests of our newly 
appointed CEO with the interests of our stockholders. The performance goals of the PSUs awarded to Mr. McConnell mirror the fiscal 
2023  and  fiscal  2024  goals  of  the  Special  PSUs  described  above.  This  structure  reinforces  a  long-term  pay-for-performance 
philosophy for our Chief Executive Officer, and supports alignment with the incentives of our other named executive officers. 

Benefits and Other Compensation

Health and Welfare Benefits

Our executive officers, including our named executive officers, are eligible to participate in the same employee benefit plans that are 
generally available to all of our employees working in the same country, subject to the satisfaction of certain eligibility requirements, 
such as medical, dental, and life and disability insurance plans. We pay, on behalf of our employees, all or a portion of the premiums 
for health, life and disability insurance.

401(k) Plan

We  maintain  a  tax-qualified  401(k)  retirement  plan  for  eligible  employees  in  the  United  States  to  save  for  retirement  on  a  tax 
advantaged basis. Under our 401(k) plan, employees may elect to defer up to 90% of their eligible compensation subject to applicable 
annual limits set pursuant to the Internal Revenue Code. Our 401(k) plan permits participants to make both pre-tax and certain after-
tax (Roth) deferral contributions. The retirement plan is intended to qualify under Section 401(a) of the Internal Revenue Code. We 
match  50%  of  employees’  contributions  to  the  401(k)  Plan  up  to  6%  of  compensation.  Employees  are  100%  vested  in  their 
contributions to the 401(k) plan. 

Perquisites

Currently, we do not view perquisites or other personal benefits as a significant component of our executive compensation program. 
Accordingly,  we  do  not  provide  perquisites  to  our  named  executive  officers.  In  the  future,  we  may  provide  perquisites  or  other 
personal benefits in limited circumstances, such as where we believe it is appropriate to assist an individual named executive officer in 
the performance of his or her duties, to make him more efficient and effective, and for recruitment, motivation or retention purposes.

Other Benefits

We do not offer any defined benefit pension plans or non-qualified deferred compensation arrangements for our employees.

Employment Agreements

We  have  entered  into  employment  agreements  with  each  of  our  named  executive  officers,  which  provide  assurances  of  specified 
benefits  to  our  named  executive  officers  in  the  event  of  an  involuntary  termination  of  their  employment  for  reasons  other  than  for 
death,  disability,  or  in  the  case  of  cause  or  a  voluntary  termination  of  their  employment  for  good  reason,  in  either  case,  under  the 
circumstances described in their employment agreements. The terms of these agreements were developed with input from Compensia 
regarding severance practices at comparable companies, and is designed to attract, retain and reward senior level employees. 

We  believe  that  these  protections  serve  our  retention  objectives  by  helping  our  named  executive  officers  and  other  key  employees 
maintain continued focus and dedication to their responsibilities to maximize stockholder value, including in the event of a transaction 
that  could  result  in  a  change  in  control  of  the  Company.  For  more  information,  see  the  section  titled  “Potential  Payments  Upon 
Termination or Change in Control.”

Other Compensation Practices and Policies

Executive Stock Ownership Guidelines

In July 2021, our Board adopted equity ownership guidelines to further align the interests of our executive officers with those of our 
stockholders. Under the guidelines, our chief executive officer is expected to hold common stock valued at a multiple of five (5) times 
his base salary and our other executive officers are expected to hold common stock valued at a multiple of two (2) times their base 
salary. For purposes of these guidelines, stock ownership only includes shares for which the executive has direct or indirect ownership 
or  control,  but  does  not  include  unexercised  stock  options,  unvested  restricted  stock  units  and  other  unvested,  unsettled  and/or 
unexercised equity awards. Executives are expected to meet their ownership guidelines within five (5) years of becoming subject to 
the guidelines.  

33

Clawback Policy

In  July  2021,  our  Board  adopted  a  compensation  recovery,  or  “clawback,”  policy  providing  that,  in  the  event  of  a  restatement  of 
financial results due to material non-compliance by the Company with any financial reporting requirement under the federal securities 
laws, the Compensation Committee will review the facts and circumstances that led to the obligation to file the restatement, including 
whether  an  executive  officer  engaged  in  misconduct  that  contributed  to  our  obligation  to  file  the  restatement.  Depending  on  the 
outcome of this review, the Company may recover from our executive officers all excess incentive-based compensation received by 
our executive officers during the three-year period preceding the date on which our Board determines that we are required to prepare a 
restatement.  Excess  compensation  means  the  value  of  the  incentive  compensation  (cash  bonus  and  equity  awards)  received  by  an 
executive  officer  during  the  three-year  period  preceding  the  publication  of  the  restated  financial  statement  to  the  extent  that  the 
Compensation  Committee  determines  that  then  value  received  was  in  excess  of  the  amount  that  such  executive  officer  would  have 
received had such incentive compensation been calculated based on the financial results reported in the restated financial statement. If 
the amount of any such incentive-based compensation would have been lower had the level of achievement of the applicable financial 
performance metric(s) been calculated based on the restated financial results, the Compensation Committee, in its sole discretion and 
to the extent permitted by applicable law, may require that an executive officer repay the incremental portion of such incentive-based 
compensation.

Policy on Pledging and Hedging of Company Stock

Certain  transactions  in  our  securities  (such  as  purchases  and  sales  of  publicly  traded  put  and  call  options,  and  short  sales)  create  a 
heightened  compliance  risk  or  could  create  the  appearance  of  misalignment  between  management  and  stockholders.  In  addition, 
securities held in a margin account or pledged as collateral may be sold without consent if the owner fails to meet a margin call or 
defaults on the loan, thus creating the risk that a sale may occur at a time when an officer or director is aware of material, non-public 
information  or  otherwise  is  not  permitted  to  trade  in  our  securities.  Our  insider  trading  policy  expressly  prohibits  short  sales  and 
derivative transactions of our stock by our officers, directors, employees and certain designated consultants and contractors, including 
short  sales  of  our  securities  and  the  purchase  or  sale  of  puts,  calls,  or  other  derivative  securities  of  the  company  or  any  derivative 
securities that provide the economic equivalent of ownership. Any waiver of this policy requires the approval of our Audit Committee. 
To date, no such requests have been made or approved.

Policy Regarding the Timing of Equity Awards

Under a policy adopted by our Compensation Committee, we have adopted the following equity award grant practices and procedures. 
We do not time our equity grants either to take advantage of a depressed stock price, or an anticipated increase in stock price, and we 
have limited the amount of discretion that can be exercised in connection with the timing of awards. We generally make awards only 
on  pre-determined  dates  to  ensure  that  equity  awards  cannot  be  timed  to  take  advantage  of  material,  non-public  information. 
Beginning in May 2022, our annual awards are granted after our fourth quarter and fiscal year financial results have been announced 
publicly.  Our  program  requires  that  the  number  of  shares  subject  to  awards  being  granted  to  be  determined  by  the  trailing  30-day 
average closing price of our common stock.

If extraordinary circumstances arise such that the Compensation Committee or the Board determines it is advisable to grant an equity 
award at a time other than as set forth above, the Compensation Committee may consider and approve any such grant. Grants of equity 
awards  for  new  hires  or  promotions  are  generally  made  once  per  month,  by  unanimous  written  consent  of  our  Compensation 
Committee, effective on the fifteenth day of each month. Grants of equity awards to current employees (other than in connection with 
a promotion) will generally be made, if at all, on an annual basis during our first fiscal quarter, effective on June 5, either at a meeting 
of  the  Compensation  Committee,  which  meeting  will  be  established  in  advance  with  notice  to  the  Compensation  Committee  in 
accordance with the Compensation Committee charter, or by unanimous consent in writing. 

Tax and Accounting Considerations

Deductibility of Executive Compensation

Generally,  Section  162(m)  of  the  Internal  Revenue  Code,  or  the  Code,  disallows  a  federal  income  tax  deduction  for  public 
corporations of remuneration in excess of $1 million paid in any fiscal year to certain specified executive officers. For taxable years 
beginning before January 1, 2018 (i) these executive officers consisted of a public corporation’s chief executive officer and up to three 
other executive officers (other than the chief financial officer) whose compensation is required to be disclosed to stockholders under 
the Securities Exchange Act of 1934, as amended, because they are our most highly-compensated executive officers and (ii) qualifying 
“performance-based compensation” was not subject to this deduction limit if specified requirements are met. 

Pursuant to the Tax Cuts and Jobs Act of 2017, for taxable years beginning after December 31, 2017, the remuneration of a public 
corporation’s chief financial officer is also subject to the deduction limit. In addition, subject to certain transition rules (which apply to 
remuneration  provided  pursuant  to  written  binding  contracts  which  were  in  effect  on  November  2,  2017  and  which  are  not 
subsequently materially modified), for taxable years beginning after December 31, 2017, the exemption from the deduction limit for 
“performance-based  compensation”  is  no  longer  available.  Consequently,  for  fiscal  years  beginning  after  December  31,  2017,  all 
remuneration in excess of $1 million paid to a specified executive will not be deductible. 

34

In designing our executive compensation program and determining the compensation of our executive officers, including our named 
executive officers, the Compensation Committee considers a variety of factors, including the potential impact of the deduction limit 
under Section 162(m) of the Code However, the Compensation Committee will not necessarily limit executive compensation to that 
which is or may be deductible under Section 162(m) of the Code. The Compensation Committee will consider various alternatives to 
preserving  the  deductibility  of  compensation  payments  and  benefits  to  the  extent  consistent  with  its  compensation  goals.  The 
Compensation  Committee  believes  that  our  stockholders’  interests  are  best  served  if  its  discretion  and  flexibility  in  awarding 
compensation is not restricted, even though some compensation awards may result in non-deductible compensation expense.

Taxation of “Parachute” Payments

Sections  280G  and  4999  of  the  Code  provide  that  executive  officers  and  directors  who  hold  significant  equity  interests  and  certain 
other service providers may be subject to significant additional taxes if they receive payments or benefits in connection with a change 
in control of the company that exceeds certain prescribed limits, and that the company (or a successor) may forfeit a deduction on the 
amounts subject to this additional tax. We have not agreed to provide any executive officer, including any named executive officers, 
with  a  “gross-up”  or  other  reimbursement  payment  for  any  tax  liability  that  the  executive  officer  might  owe  as  a  result  of  the 
application of Sections 280G or 4999 of the Code.

Section 409A of the Internal Revenue Code 

Section  409A  of  the  Code  imposes  additional  significant  taxes  in  the  event  that  an  executive  officer,  director  or  service  provider 
receives “deferred compensation” that does not satisfy the requirements of Section 409A of the Code. Although we do not maintain a 
nonqualified  deferred  compensation  plan,  Section  409A  of  the  Code  may  apply  to  certain  severance  arrangements,  bonus 
arrangements and equity awards. We structure all our severance arrangements, bonus arrangements and equity awards in a manner to 
either avoid the application of Section 409A or, to the extent doing so is not possible, to comply with the applicable requirements of 
Section 409A of the Code.

Accounting for Stock-Based Compensation

We  follow  Financial  Accounting  Standards  Board  Accounting  Standards  Codification  Topic  718  Compensation—Stock 
Compensation, or ASC 718, for our stock-based compensation awards. ASC 718 requires us to measure the compensation expense for 
all  share-based  payment  awards  made  to  our  employees  and  non-employee  members  of  our  Board,  including  options  to  purchase 
shares  of  our  common  stock  and  other  stock  awards,  based  on  the  grant  date  “fair  value”  of  these  awards.  This  calculation  is 
performed  for  accounting  purposes  and  reported  in  the  executive  compensation  tables  required  by  the  federal  securities  laws,  even 
though the recipient of the awards may never realize any value from their awards.

Compensation Risk Assessment

We  believe  that  our  executive  compensation  program  does  not  encourage  excessive  or  unnecessary  risk  taking.  As  described  more 
fully  above,  we  structure  our  pay  to  consist  of  both  fixed  and  variable  compensation,  particularly  in  connection  with  our  pay-for-
performance compensation philosophy. We believe this structure motivates our executives to produce superior short- and long-term 
results that are in the best interests of our Company and stockholders in order to attain our ultimate objective of increasing stockholder 
value, and we have established, and our Compensation Committee endorses, several controls to address and mitigate compensation 
related risk. As a result, we do not believe that our compensation programs are reasonably likely to have a material adverse effect on 
us. 

35

REPORT OF THE COMPENSATION COMMITTEE

The Compensation Committee has reviewed and discussed the Compensation Discussion and Analysis section of this proxy statement 
with management. Based on the review and discussions, the Compensation Committee recommended to the Board of Directors that 
the  Compensation  Discussion  and  Analysis  section  be  included  in  this  proxy  statement,  which  is  incorporated  by  reference  in  our 
annual report on Form 10-K for the fiscal year ended March 31, 2022.

THE COMPENSATION COMMITTEE OF THE BOARD
OF DIRECTORS OF DYNATRACE, INC.
Michael Capone, Chair
Stephen Lifshatz
Kirsten O. Wolberg

The information contained in this report shall not be deemed to be (1) “soliciting material,” (2) “filed” with the SEC, (3) subject to 
Regulations 14A or 14C of the Exchange Act, or (4) subject to the liabilities of Section 18 of the Exchange Act. This report shall not 
be deemed incorporated by reference into any of our other filings under the Exchange Act or the Securities Act, except to the extent 
that we specifically incorporate it by reference into such filing.

36

Summary Compensation Table 

 EXECUTIVE COMPENSATION

The following table presents the compensation awarded to, earned by and paid during the fiscal years ended March 31, 2022, 2021 and 
2020 for each of our named executive officers.

Rick McConnell
Chief Executive Officer
John Van Siclen
Former Chief Executive 
Officer

Kevin Burns
Chief Financial Officer

Stephen J. Pace
Chief Revenue Officer

Bernd Greifeneder

Year Salary ($)
184,848
2022

Bonus
250,000(4)

2022

427,462

2021
2020
2022
2021
2020
2022
2021
2020
2022

575,000
575,000
435,000
405,000
385,000
430,000
400,000
400,000
373,511(12)
357,953(12)

—
—

—
—
—
—
—
—
—
1,175(13)
—

Chief Technology Officer 2021

Stock 
Awards 
($)(1)
20,310,016

Option 
Awards 
($)(2)
—

Non-Equity 
Incentive Plan 
Compensation 
($)(3)
220,408(5)

All other 
compensati
on ($)
5,424(6)

Total ($)
20,970,696

9,690,768

13,701(7)

738,063

193,662(8)

11,063,656

3,554,028
1,328,000
7,291,416
1,483,047
704,000

4,434,600
1,483,047
608,000

4,154,520

3,566,695
3,503,089
—
1,486,542
1,875,071
—

1,486,542
1,602,679
—

1,334,412

1,338,140

737,392
575,000
394,743
372,543
231,000
498,964(10)
493,014(10)
392,349(10)
271,156(12)
278,144(12)

15,500
33,463
11,773(9)
11,698
19,019
18,558(11)
15,366
28,956
—
—

8,448,615
6,014,552
8,132,932
3,758,830
3,214,090
5,382,122
3,877,969
3,031,984
4,800,362

3,308,649

(1) The  amounts  reported  in  this  column  reflect  the  aggregate  grant  date  fair  value  of  time-based  restricted  stock  units  and  performance-based 
restricted  stock  units  granted  to  our  Named  Executive  Officers  during  the  fiscal  years  ended  March  31,  2022,  2021  and  2020,  computed  in 
accordance  with  FASB  ASC  Topic  718.  Such  aggregate  grant  date  fair  value  does  not  take  into  account  any  estimated  forfeitures  related  to 
service-vesting conditions. The assumptions used in calculating the grant date fair value of the restricted stock units reported in this column are 
set forth in Note 12 to our audited consolidated financial statements included in our 2022 Annual Report. The amounts reported in this column 
reflect the accounting cost for these stock awards, and may not correspond to the actual economic value that will be received by the Named 
Executive  Officers  upon  vesting  of  the  awards.  In  the  case  of  performance-based  restricted  stock  units  granted  during  fiscal  year  2022,  the 
aggregate grant date fair value is reported at the probable outcome. The aggregate grant date fair value of performance-based restricted stock 
units granted during the fiscal year 2022 assuming maximum achievement (150%) is $15,232,512 for Mr. McConnell, $10,383,966 for Mr. Van 
Siclen, $8,584,452 for Mr. Burns, $4,435,767 for Mr. Pace and $4,155,687 for Mr. Greifeneder.

(2) The amounts reported in this column reflect the aggregate grant date fair value of stock options granted to our Named Executive Officers during 
the  fiscal  years  ended  March  31,  2022,  2021  and  2020,  computed  in  accordance  with  FASB  ASC  Topic  718.  Such  aggregate  grant  date  fair 
value does not take into account any estimated forfeitures related to service-vesting conditions. The assumptions used in calculating the grant 
date  fair  value  of  the  restricted  stock  units  reported  in  this  column  are  set  forth  in  Note  12  to  our  audited  consolidated  financial  statements 
included in our 2022 Annual Report. The amounts reported in this column reflect the accounting cost for these options, and may not correspond 
to the actual economic value that will be received by the Named Executive Officers upon vesting of the awards.

(3) The amounts reported in this column, except as otherwise described below, represent bonuses paid under our Annual Short-Term Incentive Plan 

based on company performance during the fiscal years ended March 31, 2022, 2021 and 2020.
(4) Represents Mr. McConnell's signing bonus when joining the Company as Chief Executive Officer. 
(5) Represents Mr. McConnell's pro-rated fiscal year 2022 cash incentive award.
(6) Amounts reported for fiscal year 2022 represent $4,581 in 401(k) plan matching contributions and $843 in disability insurance premiums.
(7) Such amount for Mr. Van Siclen reflects the incremental fair value associated with the amendment to Mr. Van Siclen’s stock option awards to 
extend the exercisability of such stock option awards through the first anniversary of the termination of Mr. Van Siclen’s consulting services.
(8) Amounts reported for fiscal year 2022 represent $177,419 in consultancy fees received by Mr. Van Siclen between December 14 and March 31, 

2022, $7,000 for President's Club, $5,812 in 401(k) plan matching contributions and $3,431 in disability insurance premiums.

(9) Amounts reported for fiscal year 2022 represent $8,850 in 401(k) plan matching contributions and $2,923 in disability insurance premiums.
(10) Amount reported for fiscal 2022 includes $342,882 earned by Mr. Pace pursuant to his sales commission plan during fiscal year 2022. Amounts 
reported  include  $324,542  and  $272,349  earned  by  Mr.  Pace  pursuant  to  his  sales  commission  plan  during  fiscal  year  2021  and  2020, 
respectively. 

(11) Amounts  reported  for  fiscal  year  2022  represent  $7,000  for  President's  Club,  $7,936  in  401(k)  plan  matching  contributions  and  $3,622  in 

disability insurance premiums.

(12) For Mr. Greifeneder, the USD amounts are based on an exchange rate of 1 EUR:USD 1.1067 for fiscal year 2022 and 1 EUR:USD 1.172 for 

fiscal year 2021 set forth on Bloomberg.
(13) Represents a patent program bonus payment.

37

Grants of Plan-Based Awards for Fiscal Year 2022

The  following  table  shows  information  regarding  grants  of  plan-based  awards  during  the  fiscal  year  ended  March  31,  2022  to  the 
Company’s named executive officers. 

Estimated Future Payouts Under 
Non-Equity Incentive Plan 
Awards

Estimated Future Payouts Under 
Equity Incentive Plan Awards

Threshold 
($)
305,000 

Target ($)
610,000 

Maximum 
($)
915,000 

Threshold 
(#)

— 

Target (#)
— 

Maximum 
(#)

— 

305,000 

610,000 

915,000 

84,400 
— 

  168,800 
— 

  253,200 
— 

163,125 

326,250 

489,375 

29,650 
44,500 

— 

59,300 
89,000 

88,950 
  133,500 

— 

— 

64,500 

129,000 

193,500 

112,053 

224,107 

336,160 

16,800 

44,500 

— 

15,825 

15,850 

— 

33,600 

89,000 

— 

50,400 

133,500 

— 

31,650 

31,700 

— 

47,475 

47,550 

— 

14,825 
14,850 

29,650 
29,700 

44,475 
44,550 

Name

Grant Date

Rick 
McConnell

John Van 
Siclen

Kevin Burns

Stephen Pace

Bernd 
Greifeneder

12/13/2021

12/13/2021

12/13/2021

5/15/2021
5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

5/15/2021

All other 
Stock 
Awards: 
Number of 
Shares of 
Stock or 
units (#)

All other 
Option 
Awards: 
Number of 
Securities 
Underlying 
Options (#)

Exercise or 
Base Price 
of Option 
Awards ($/
Sh)

Grant date 
fair value of 
Stock and 
Option 
Awards

84,400 

84,400 

59,300 
— 
— 

33,600 

— 

— 

31,650 

29,650 

— 

— 

— 

— 

— 

— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 
— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

5,077,504 

5,077,504 

10,155,008 

2,768,124 
2,768,124 
4,154,520 

1,568,448 

1,568,448 

4,154,520 

1,477,422 

1,477,422 

1,479,756 

1,384,062 

1,384,062 

1,386,396 

38

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outstanding Equity Awards at 2022 Fiscal Year End Table

The following table presents information regarding all outstanding equity-based awards held by each of our named executive officers 
on March 31, 2022.

Option Awards

Stock Awards

Number of
Securities
Underlying
Unexercised
Options
Exercisable

Number of 
Securities 
Underlying 
Unexercised 
Options 
Unexercisable 
(1)

Option 
Exercise 
Price ($)

Option 
Expiration 
Date

345,628 

124,075 

207,372(8)

159,525 

16.00

33.03

7/31/2029

5/15/2030

18,500 

7,388 

111,000(8)

66,485

16.00

33.03

7/31/2029

5/15/2030

15,812 

7,388 

94,872(8)

66,485

16.00

33.03

7/31/2029

5/15/2030

151,878 

46,550 

91,122(8)

59,850

16.00

33.03

7/31/2029

5/15/2030

Name

Grant 
Date

Rick McConnell

12/13/2021

12/13/2021

John Van Siclen

Kevin Burns

Stephen J. Pace

Bernd 
Greifeneder

7/31/2019

5/15/2020

7/31/2019

5/15/2020

5/15/2021

5/15/2021

5/15/2021

7/31/2019

5/15/2020

7/31/2019

5/15/2020

5/15/2021

5/15/2021

5/15/2021

7/31/2019

5/15/2020

7/31/2019

5/15/2020

5/15/2021

5/15/2021

5/15/2021

7/31/2019

5/15/2020

7/31/2019

5/15/2020

5/15/2021

5/15/2021

5/15/2021

Equity
Incentive
Plan Awards:
Number of
Unearned
Shares, Units 
or
Other Rights
That Have 
Not
Vested (#)

Equity
Incentive
Plan Awards:
Market or 
Payout Value 
of Unearned 
Shares, Units 
or Other 
Rights
That Have 
Not Vested 
($)(3)

Market Value 
of
Shares or 
Units
of Stock That
Have Not
Vested ($)(3)

7,950,480 

—

—
84,400(5)

—

3,975,240 

Number of
Shares or
Units
of Stock That
Have Not
Vested (#)(2)
168,800(4)

—

31,125(9)

60,525

59,300
71,747(6)
31,639(7)

16,500(9)

25,256 

33,600 
40,652(6)
31,639(7)

14,250(9)

25,256 

31,650 

38,293(6)

1,465,988 

2,850,728 

2,793,030 

3,379,284 

1,490,197 

777,150 

1,189,558 

1,582,560 

1,914,709 

1,490,197 

671,175 

1,189,558 

1,490,715 

1,803,600 

—

—

—

—
29,667(5)

—

—

—

—
29,667(5)

—

—

—

—

—

—

—

—

1,397,316 

—

—

—

—

1,397,316 

—

—

—

11,269(7)

530,770 

10,567(5)

497,706 

13,500(9)

22,725 

29,650 
35,873(6)
10,558(7)

635,850 

1,070,348 

1,396,515 

1,689,618 

497,282 

—

—

—

—
9,900(5)

—

—

—

—

466,290 

(1) Unless  otherwise  set  forth  below,  the  stock  options  become  vested  and  exercisable  as  follows:  25%  of  each  award  will  vest  on  the  first 

anniversary of the grant date and the remainder in 12 equal quarterly installments thereafter.

(2) Unless otherwise set forth below, the restricted stock units vest over four years, with 25% vesting on the first anniversary of the grant date and 

the remainder in 12 equal quarterly installments thereafter.

(3) Based on the closing price on March 31, 2022 of $47.10 per share. 
(4) Fifty-percent  (50%)  of  these  restricted  stock  units  vest  in  two  equal  installments  on  November  15,  2022  and  November  15,  2023,  and  the 
remaining 50% vest over four years, with 25% vesting on November 15, 2022 and the remainder in 12 equal quarterly installments thereafter.
(5) Represents the number of Special PSUs that are eligible to vest based upon achievement of ARR targets assuming threshold performance (with 
50% eligible to vest for fiscal year 2023 and 50% eligible to vest for fiscal year 2024), assuming threshold performance. Any Special PSUs, 
once earned, will vest upon May 15, 2023 (in the case of the portion that vests upon fiscal year 2023 performance) and May 15, 2024 (in the 
case of the portion that vests upon fiscal year 2024 performance).

(6) Represents Annual PSUs that were earned as of the last day of fiscal year 2022, based on attainment of pre-defined ARR and NGOI which were 
attained at 120.99% of target. These Annual PSUs, once earned, vest over four years, with 25% of the shares vesting on the first anniversary of 
the date of grant and the remainder in 12 equal quarterly installments thereafter.

39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(7) Represents the portion of Special PSUs that were earned as of the last day of fiscal year 2022, based on achievement of pre-defined ARR goals 

for fiscal year 2022. These Special PSUs vest upon the first anniversary of the date of grant.

(8) The stock options become vested and exercisable as follows: 25% of each award vested on August 15, 2020 and then 1/12th of the balance vests 

on each quarterly anniversary thereafter, such that 100% of the award will be vested on the fourth anniversary of August 15, 2019.

(9) The restricted stock units granted to our named executive officers on July 31, 2019 vest and settle over four years, with 25% vesting on August 

15, 2020 and the remainder vesting in 12 equal quarterly installments thereafter.

Option Exercises and Stock Vested in Fiscal Year 2022

The following table sets forth, for each of the named executive officers, information with respect to the exercise of stock options and 
the vesting of restricted stock unit awards during the year ended March 31, 2022.

Name
Rick McConnell

John Van Siclen

Kevin Burns

Stephen Pace

Bernd Greifeneder

Option Awards

Stock Awards

Number of shares 
acquired on exercise (#)

Value realized 
on exercise ($)(1)

Numbers of shares 
acquired on vesting (#)

Value realized 
on vesting ($)(2)

—

—

210,827

91,766

—

—

—

8,787,073

3,524,160

—

—

—

67,825

30,644

29,144

26,675

—

3,625,531

1,644,781

1,560,297

1,429,361

(1) Amount  disclosed  in  this  column  was  calculated  based  on  the  difference  between  the  fair  market  value  of  our  common  stock  on  the  date  of 

exercise and the exercise price of the options. 

(2) Amounts disclosed in this column were calculated based on the fair market value of our common stock on the date upon which the restricted 
stock awards vested or, if the vesting date is not a trading day, based upon the closing price on the last trading day immediately preceding the 
vesting date. 

Potential Payments Upon Termination or Change of Control

Employment Agreements or Offer Letters with Named Executive Officers  

We initially entered into employment agreements with each of the named executive officers in connection with his employment with 
us, which set forth the terms and conditions of employment of each individual, including base salary, target annual bonus opportunity 
and standard employee benefit plan participation. Effective on our IPO in August 2019, we entered into new employment agreements 
with each of Messrs. Van Siclen, Pace and Burns, which replaced each named executive officer’s existing employment offer letters 
and other employment arrangements, as described below. 

In  addition,  each  of  our  named  executive  officers  has  entered  into  an  agreement  with  us  which  contains  protections  of  confidential 
information, requires the assignment of inventions and contains other restrictive covenants.

Rick McConnell

Rick McConnell is party to an employment agreement with us that became effective in December 2021. This employment agreement 
has no specific term and constitutes at-will employment. In connection with his appointment as Chief Executive Officer the Company, 
the Company entered into an Employment Agreement with Mr. McConnell providing for: (i) a base salary of $610,000 per year, (ii) a 
one-time cash sign-on bonus equal to $250,000, subject to repayment in full if Mr. McConnell’s employment is terminated by us for 
cause as defined in his employment agreement or if he resigns other than for good reason, as such term is defined in his employment 
agreement, in either case prior to March 31, 2023, (iii) eligibility to receive cash incentive compensation with a target of 100% of his 
base salary, subject to the terms of any applicable incentive compensation plan(s), (iv) a grant of 168,800 RSUs, 50% of which shall 
vest in two equal installments on November 15, 2022 and November 15, 2023 (the “Two Year RSUs”), and the remaining 50% of 
which  shall  vest  over  four  (4)  years,  in  each  case  subject  to  Mr.  McConnell’s  continued  service  with  the  Company,  (v)  a  grant  of 
168,800 restricted stock units, 50% of which shall vest upon achievement of certain fiscal year performance metrics in 2023 and 50% 
of  which  shall  vest  upon  achievement  of  certain  fiscal  year  performance  metrics  in  2024,  subject  to  Mr.  McConnell’s  continued 
service with the Company. Mr. McConnell is also entitled to participate in all employee benefit plans and vacation policies in effect 
for our U.S. employees.

John Van Siclen 

John Van Siclen was party to an employment agreement with us that became effective in August 2019, but which was terminated upon 
his  resignation  as  our  Chief  Executive  Officer  effective  December  13,  2021.  In  connection  with  his  resignation,  Mr.  Van  Siclen 
entered  into  a  transition  agreement,  which  provided  that,  subject  to  his  execution  of  a  release  of  claims  and  his  compliance  with 
noncompetition obligations through May 31, 2023, (i) Mr. Van Siclen would serve as a consultant through May 31, 2022 and receive 

40

consulting fees of $50,000 per month, (ii) Mr. Van Siclen would be eligible for his bonus for fiscal year 2022, (iii) Mr. Van Siclen 
would continue to vest in his outstanding equity grants through the end of the consulting period, and the date for Mr. Van Siclen to 
exercise any stock options that are vested through the end of his consulting relationship would be extended for a one year period after 
such  date  (or  until  the  original  expiration  date  of  the  option,  if  earlier),  and  (iv)  we  would  continue  to  provide  certain  insurance 
benefits until December 13, 2022.  

Kevin Burns 

Kevin Burns is party to an employment agreement with us that became effective in August 2019. This employment agreement has no 
specific term and constitutes at-will employment. Mr. Burns’ current annual base salary is $435,000, which will be reviewed annually 
and is subject to change from time to time by our Compensation Committee in its discretion. Mr. Burns is also eligible to receive an 
annual bonus based upon the achievement of business metrics established by our Compensation Committee under and subject to the 
terms of our annual short-term incentive plan. Mr. Burns’ current target bonus is 75% of his base salary and is subject to review and 
change  from  time  to  time  by  our  Board  in  its  discretion.  Mr.  Burns  is  also  entitled  to  participate  in  all  employee  benefit  plans  and 
vacation policies in effect for our U.S. employees. 

As previously disclosed in a Current Report on Form 8-K filed on May 18, 2022, Kevin Burns notified the Company of his intent to 
resign from his position as Chief Financial Officer and Principal Financial Officer of the Company. Mr. Burns will remain employed 
with the Company through the end of calendar 2022 to ensure a smooth transition of his duties once a new chief financial officer and 
principal financial officer is appointed. The date for Mr. Burns to exercise any stock options that are vested through the end of his 
employment will be extended for a one-year period after such date (or until the original expiration date of the option, if earlier). Mr. 
Burns’ notice to resign is not the result of any disagreements with the Company on any matter relating to the Company’s operations, 
policies or practices.

Stephen Pace 

Stephen Pace is party to an employment agreement with us that became effective in August 2019. This employment agreement has no 
specific term and constitutes at-will employment. Mr. Pace’s current annual base salary is $430,000, which will be reviewed annually 
and is subject to change from time to time by our Compensation Committee in its discretion. Mr. Pace is also eligible to receive an 
annual bonus 70% of which is based upon sales commissions, and 30% of which is based upon the achievement of business metrics 
established  by  our  Compensation  Committee  under  and  subject  to  the  terms  of  our  annual  short-term  incentive  plan.  Mr.  Pace’s 
current target bonus, including both sales commissions and amounts earned under our short-term incentive plan, is 100% of his base 
salary and is subject to review and change from time to time by our Board in its discretion. Mr. Pace is also entitled to participate in all 
employee benefit plans and vacation policies in effect for our U.S. employees.

Bernd Greifeneder 

Bernd Greifeneder is party to an employment agreement with us that became effective in August 2019. This employment agreement 
has  no  specific  term.  Mr.  Greifeneder’s  current  annual  base  salary  is  $373,511,  which  will  be  reviewed  annually  and  is  subject  to 
change from time to time by our Compensation Committee in its discretion. Mr. Greifeneder is also eligible to receive an annual bonus 
based upon the achievement of business metrics established by our Compensation Committee under and subject to the terms of our 
annual short-term incentive plan. Mr. Greifeneder’s current target bonus is 60% of his base salary and is subject to review and change 
from  time  to  time  by  our  Compensation  Committee  or  Board  in  its  discretion.  Mr.  Greifeneder  is  also  entitled  to  participate  in  all 
employee benefit plans and vacation policies in effect for our Austrian employees. 

Severance and Potential Payments Upon a Change in Control 

Pursuant to the employment agreements with our named executive officers, if a named executive officer's employment is terminated 
by us without cause, or good cause as defined in the employment agreements, or by the named executive officer for good reason (for 
Mr. Greifeneder, good cause), as defined in the employment agreements, or in connection with a change of control as defined in our 
2019 Plan and subject to the execution and effectiveness of a separation agreement, including a general release of claims in our favor, 
the named executive officers will be entitled to receive the benefits described below.

Rick McConnell

Pursuant to Mr. McConnell’s employment agreement, in the event that Mr. McConnell’s employment is terminated without cause, as 
such term is defined in his employment agreement, or if Mr. McConnell terminates his employment for good reason, as such term is 
defined in the employment agreement, and if he executes a separation and release agreement, we will be obligated to (i) pay him a 
cash severance payment equal to the sum of 12-months of his then-current base salary, the amount of any bonus earned in respect of 
the prior fiscal year that would have been paid if Mr. McConnell’s employment had not been terminated and 100% of his target bonus 
for the then-current year, with payments made ratably over a 12 month period, (ii) if the date of termination is before March 31, 2023, 
fully accelerate the Two Year RSUs as of the later of (A) the date of termination or (B) the effective date of the separation and release 
agreement, and (iii) if he elects healthcare continuation coverage under the law known as “COBRA,” pay up to 12-monthly payments 

41

equal to the monthly employer contribution that the Company would have made to provide health insurance to Mr. McConnell if he 
had remained employed by the Company. If Mr. McConnell’s employment is terminated without cause or Mr. McConnell terminates 
his employment for good reason either 3 months before or during the 12-month period after a change in control, and if he executes a 
separation and release agreement, then in lieu of the payments and benefits set forth above, he would be entitled to (i) a lump-sum 
cash  severance  payment equal to the sum of 24  months of  Mr. McConnell’s then-current base salary and the amount of any bonus 
earned in respect of the prior fiscal year that would have been paid if his employment had not been terminated, (ii) acceleration of all 
unvested equity awards, as of the later of (A) the date of termination or (B) the effective date of a separation and release agreement, 
and (iii) if he elects healthcare continuation coverage under COBRA, the Company will pay up to 18-monthly payments equal to the 
monthly employer contribution that the Company would have made to provide health insurance to Mr. McConnell if he had remained 
employed by the Company. 

John Van Siclen 

As noted above, Mr. Van Siclen’s employment agreement was terminated upon his resignation, and Mr. Van Siclen was not entitled to 
receive any severance payments or benefits.  

Kevin Burns 

Pursuant to Mr. Burns’ employment agreement, in the event that Mr. Burns’ employment is terminated by us without cause, as such 
term is defined in his employment agreement, or if Mr. Burns terminates his employment for good reason, as such term is defined in 
his employment agreement, and if he executes a separation and release agreement, we will be obligated to (i) pay him a cash severance 
payment equal to the sum of 12-months of his then-current base salary and the amount of any bonus earned and not yet paid in respect 
of  the  prior  fiscal  year  that  would  have  been  paid  if  his  employment  had  not  been  terminated,  and  (ii)  if  he  elects  healthcare 
continuation coverage under COBRA, pay up to 12-monthly payments equal to the monthly employer contribution that we would have 
made to provide health insurance to Mr. Burns if he had remained employed by us. If Mr. Burns’ employment with us is terminated by 
us without cause or Mr. Burns terminates his employment for good reason either 3-months before or during the 12-month period after 
a  change  of  control,  and  if  he  executes  a  separation  and  release  agreement,  he  would  be  entitled  to  (i)  a  lump-sum  cash  severance 
payment equal to the sum of 18-months of his then-current base salary and the amount of any bonus earned in respect of the prior 
fiscal year that would have been paid if his employment had not been terminated, (ii) acceleration of all equity awards, as of the later 
of  (A)  the  date  of  termination  or  (B)  the  effective  date  of  a  separation  and  release  agreement,  and  (iii)  if  he  elects  healthcare 
continuation  coverage  under  COBRA,  pay  up  to  18-monthly  payments  equal  to  the  monthly  employer  contribution  that  we  would 
have made to provide health insurance to Mr. Burns if he had remained employed by us.

Stephen Pace 

Pursuant to Mr. Pace’s employment agreement, in the event that Mr. Pace’s employment is terminated by us without cause, as such 
term is defined in his employment agreement, or if Mr. Pace terminates his employment for good reason, as such term is defined in his 
employment agreement, and if he executes a separation and release agreement, we will be obligated to (i) pay him a cash severance 
payment equal to the sum of 12-months of his then-current base salary and the amount of any bonus earned and not yet paid in respect 
of the prior fiscal year that would have been paid if Mr. Pace’s employment had not been terminated, and (iii) if he elects healthcare 
continuation coverage under COBRA, pay up to 12-monthly payments equal to the monthly employer contribution that we would have 
made  to  provide  health  insurance  to  Mr.  Pace  if  he  had  remained  employed  by  us.  If  Mr.  Pace’s  employment  is  terminated  by  us 
without cause or Mr. Pace terminates his employment for good reason either 3-months before or during the 12-month period after a 
change  of  control,  and  if  he  executes  a  separation  and  release  agreement,  he  would  be  entitled  to  (i)  a  lump-sum  cash  severance 
payment equal to the sum of 18-months of his then-current base salary and the amount of any bonus earned in respect of the prior 
fiscal year that would have been paid if Mr. Pace’s employment had not been terminated, and (ii) acceleration of all equity awards, as 
of  the  later  of  (A)  the  date  of  termination  or  (B)  the  effective  date  of  a  separation  and  release  agreement,  and  (iii)  if  he  elects 
healthcare continuation coverage under COBRA, pay up to 18 monthly payments equal to the monthly employer contribution that we 
would have made to provide health insurance to Mr. Pace if Mr. Pace had remained employed by us. 

Bernd Greifeneder 

Pursuant to Mr. Greifeneder’s employment agreement, in the event that Mr. Greifeneder’s employment is terminated by either party, 
the terminating party must give the other at least six (6) months’ prior notice, which may be waived in the other’s party’s discretion.  
In  the  event  that  Mr.  Greifeneder’s  employment  is  terminated  by  us  without  cause,  as  such  term  is  defined  in  his  employment 
agreement, or if Mr. Greifeneder terminates his employment for cause, as such term is defined in his employment agreement, and if he 
executes a separation and release agreement, we will be obligated to (i) pay him a cash severance payment equal to the sum of six (6) 
months of his then-current base salary, plus the amount of any accrued statutory claims. If Mr. Greifeneder’s employment with us is 
terminated by us without cause or by Mr. Greifeneder either 3-months before or during the 12-month period after a change of control, 
and if he executes a separation and release agreement, he would be entitled to a (i) lump-sum cash severance payment equal to 12-
months of his then-current base salary, (ii) acceleration of all unvested equity awards effective upon the earlier of (A) the date that 
employment is effectively terminated or (B) the day that Mr. Greifeneder goes on garden leave in lieu of notice, and (iii) honor and 
pay his accrued statutory claims.

42

Estimated Payment and Benefits Upon Termination or Change of Control

The amount of compensation and benefits payable to each named executive officer who was employed on March 31, 2022 under our 
current  employment  agreements  in  various  termination  and  change  in  control  situations  has  been  estimated  in  the  tables  below.  As 
described above, Mr. Van Siclen was not eligible for any severance benefits in connection with his resignation. The value of the equity 
vesting acceleration was calculated for each of the tables below based on the assumption that the change in control and the named 
executive officer’s employment termination occurred on March 31, 2022. The per share closing price of the Company’s stock on the 
NYSE as of March 31, 2022 was $47.10, which was used as the value of the Company’s stock in the change in control. The value of 
the option vesting acceleration was calculated by multiplying the number of unvested option shares subject to vesting acceleration as 
of March 31, 2022, by the difference between the per share closing price of the Company’s stock as of March 31, 2022, and the per 
share  exercise  price  for  such  unvested  option  shares.  The  value  of  restricted  stock  unit  vesting  acceleration  was  calculated  by 
multiplying the number of unvested restricted stock units subject to vesting acceleration as of March 31, 2022, by the per share closing 
price of the Company’s stock as of March 31, 2022. 

The  following  table  describes  the  potential  payments  and  benefits  upon  employment  termination  for  Mr.  McConnell,  as  if  his 
employment terminated as of March 31, 2022.

Executive Benefits and
Payment upon Termination
Compensation:
Cash Severance
Acceleration of Equity 
Awards
Health care continuation
Total

Resignation
For Good
Reason Not
in Connection
with a Change in Control ($)

Termination
by Company
without Cause
Not in
Connection
with a Change in Control ($)

Termination by
Company without
Cause or Voluntary
Resignation for
Good Reason within 3 months prior or 
12 months
Following a Change in Control ($)

1,220,000

3,975,240
9,776
5,205,016

1,220,000

3,975,240
9,776
5,205,016

1,220,000

15,900,960
14,663
17,135,623

The following table describes the potential payments and benefits upon employment termination for Mr. Burns, as if his employment 
terminated as of March 31, 2022.

Executive Benefits and
Payment upon Termination
Compensation:
Cash Severance
Acceleration of Equity 
Awards
Health care continuation
Total

Resignation
For Good
Reason Not
in Connection
with a Change in Control ($)

Termination
by Company
without Cause
Not in
Connection
with a Change in Control ($)

Termination by
Company without
Cause or Voluntary
Resignation for
Good Reason within 3 months prior or 
12 months
Following a Change in Control ($)

435,000

—
9,776
444,776

435,000

—
9,776
444,776

652,500

14,136,302
14,663
14,803,465

The following table describes the potential payments and benefits upon employment termination for Mr. Pace, as if his employment 
terminated as of March 31, 2022.

43

Executive Benefits and
Payment upon Termination
Compensation:
Cash Severance
Acceleration of Equity 
Awards
Health care continuation
Total

Resignation
For Good
Reason Not
in Connection
with a Change in Control ($)

Termination
by Company
without Cause
Not in
Connection
with a Change in Control ($)

Termination by
Company without
Cause or Voluntary
Resignation for
Good Reason within 3 months prior or 
12 months
Following a Change in Control ($)

430,000

—
8,017
438,017

430,000

—
8,017
438,017

645,000

10,567,145
12,026
11,224,171

The  following  table  describes  the  potential  payments  and  benefits  upon  employment  termination  for  Mr.  Greifeneder,  as  if  his 
employment terminated as of March 31, 2022.

Executive Benefits and
Payment upon Termination (1)
Compensation:
Cash Severance
Acceleration of Equity 
Awards
Health care continuation
Total

Resignation
For Good
Reason Not
in Connection
with a Change in Control ($)

Termination
by Company
without Cause
Not in
Connection
with a Change in Control ($)

Termination by
Company without
Cause or Voluntary
Resignation for
Good Reason within 3 months prior or 
12 months
Following a Change in Control ($)

186,756

—
—
186,756

186,756

—
—
186,756

373,511

9,898,176
—
10,271,687

(1) For Mr. Greifeneder, the amounts reported for fiscal ended March 31, 2022, the USD amounts are based on an exchange rate of 1 EUR:USD 

1.1067 for the reporting period as set forth on Bloomberg.

CEO Pay Ratio

Our compensation and benefits philosophy and the overall structure of our compensation and benefit programs are broadly 
similar across the organization to encourage and reward all employees who contribute to our success. We strive to ensure the pay of 
every  employee  reflects  the  level  of  their  job  impact  and  responsibilities  and  is  competitive  within  our  peer  group.  Our  ongoing 
commitment to pay equity is critical to our success in supporting a diverse workforce with opportunities for all employees to grow, 
develop, and contribute.

We are required by applicable SEC rules to disclose information about the CEO Pay Ratio, or the ratio of the annual total 

compensation of our chief executive officer to the annual total compensation of our median employee, or the CEO Pay Ratio.

Methodology

We identified our median employee, the employee with compensation at the median of annual total compensation of all our 

employees excluding our chief executive officer, based on the following:

•

•

To  identify  our  median  employee,  we  considered  the  individuals  employed  by  us  on  March  31,  2022,  or  our 
Determination Date, whether employed on a full-time, part-time or temporary basis. We did not include any contractors 
or  other  non-employee  workers  in  our  employee  population.  On  March  31,  2022,  our  global  employee  population 
excluding our chief executive officer consisted of 3,616 employees, with 1,268 in the United States, 911 in Austria, 339 
in Poland and 1,098 in 31 other countries.
To identify our median employee, we used a consistently applied compensation measure consisting of the annual base 
salary on March 31, 2022, the target incentive cash compensation for fiscal 2022 (including corporate bonus plan and 
commission plans under our sales and services incentive plans) and the grant date fair value for equity awards granted 
during  fiscal  2022.  We  selected  these  compensation  elements  because  they  represent  our  principal  broad-based 
compensation elements. We did not perform adjustments to the base salaries of part-time employees to calculate what 
they would have been paid on a full-time basis and did not make any cost-of-living adjustments. We converted all local 

44

 
currencies to USD based on the applicable internal exchange rates in effect on March 31, 2022, reflecting the average of 
the daily closing rates in March as reported by the Xignite service.

Using this methodology, we determined that the median employee was a full-time salaried employee working as a software engineer 
in Austria who was awarded equity during fiscal 2022.

CEO Pay Ratio

Once  our  median  employee  was  identified,  we  calculated  the  median  employee’s  annual  total  compensation  in  accordance 

with the requirements of, and using the same currency exchange rate used in, the Summary Compensation Table.

Our median employee compensation as calculated using Summary Compensation Table requirements was $93,075. We had 
two individuals in the role of chief executive officer during fiscal 2022. We elected to use the compensation of Mr. McConnell, our 
active chief executive officer as of March 31, 2022, for purposes of determining the pay ratio. Mr. McConnell joined the Company as 
our Chief Executive Officer in December 2021 and as a result, our CEO Pay Ratio for fiscal 2022 includes special one-time payments 
and new hire equity awards that were part of his new hire compensation. Our chief executive officer’s compensation as reported in the 
Summary  Compensation  Table  and  then  annualized  was  $21,785,440.  Therefore,  our  CEO  Pay  Ratio  is  approximately  234:1.  For 
additional  information  on  Mr.  McConnell's  new  hire  compensation,  see  “Equity  Awards:  Restricted  Stock  Units  and  Performance 
Restricted Stock Units— CEO Equity Awards” in the Compensation Discussion and Analysis section above. 

This information is being provided for compliance purposes and is a reasonable estimate calculated in a manner consistent 
with  SEC  rules,  based  on  our  internal  records  and  the  methodology  described  above.  The  SEC  rules  for  identifying  the  median 
compensated  employee  allow  companies  to  adopt  a  variety  of  methodologies,  to  apply  certain  exclusions  and  to  make  reasonable 
estimates and assumptions that reflect their employee populations and compensation practices. Accordingly, the pay ratio reported by 
other companies may not be comparable to the pay ratio reported above, as other companies have different employee populations and 
compensation practices, operate in different countries and may use different methodologies, exclusions, estimates and assumptions in 
calculating their own pay ratios. We are a global company with more than 65% of our employees located outside the United States. As 
a  result,  our  employee  population  is  different  than  other  companies.  Neither  the  Compensation  Committee  nor  management  of  the 
company used the CEO Pay Ratio measure in making compensation decisions.

45

The following table sets forth information regarding our equity compensation plans as of March 31, 2022.

EQUITY COMPENSATION PLAN INFORMATION

Number of 
Securities to be 
Issued Upon 
Exercise of 
Outstanding 
Options, Warrants 
and Rights
12,147,068(3)
—
12,147,068

Weighted-
average Exercise 
Price of 
Outstanding 
Options, 
Warrants and 
Rights ($)(1)
21.87

—
21.87

Number of 
Securities 
Remaining 
Available for 
Future Issuance 
Under Equity 
Compensation 
Plans (Excluding 
Securities Reflected 
in Column (a))
48,645,780(4)
—
48,645,780

Plan Category
Equity compensation plans approved by stockholders(2)
Equity compensation plans not approved by stockholders

Total

(1) The  weighted-average  exercise  price  is  calculated  based  solely  on  the  exercise  prices  of  the  outstanding  options  to  purchase  shares  of  our 
common stock. It does not reflect the shares of our common stock that will be issued upon the vesting of outstanding awards of RSUs, which 
have no exercise price.

(2) These plans consist of our 2019 Plan and the 2019 Employee Stock Purchase Plan, or ESPP.
(3) This number includes 6,967,543 shares of our common stock subject to outstanding options and 5,179,525 shares of our common stock subject 

to outstanding RSU awards granted under our 2019 Plan.

(4) This number includes 37,458,426 shares of our common stock available for issuance under our 2019 Plan, and 11,187,354 shares reserved for 
issuance under our ESPP. The number of shares available for issuance under the 2019 Equity Incentive Plan automatically increase each April 1 
by 4% of the outstanding number of shares of our common stock on the immediately preceding March 31 or such lesser number of shares as 
determined by our Board or Compensation Committee. The number of shares available for issuance under the ESPP automatically increase each 
April 1 by (i) 1% of the outstanding number of shares of our common stock on the immediately preceding March 31; (ii) 3,500,000 shares of 
Common Stock or (iii) or such number of shares as determined by our Board or Compensation Committee.

46

CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS

In addition to the director and executive compensation arrangements, including employment, termination of employment and change 
in  control  arrangements,  the  following  is  a  description  of  each  transaction  since  March  31,  2021,  and  each  currently  proposed 
transaction, in which: 

•
•
•

we have been or are to be a participant;
the amount involved exceeded or is expected to exceed $120,000; and 
any of our directors, executive officers or holders of more than 5% of our outstanding capital stock, or any immediate 
family member of, or person sharing the household with, any of these individuals or entities, had or will have a direct or 
indirect material interest.

Registration Rights

On July 30, 2019, we entered into a registration rights agreement, or the Registration Rights Agreement, with the Thoma Bravo Funds 
and  certain  other  holders  of  our  capital  stock.  Pursuant  to  the  Registration  Rights  Agreement,  we  agreed  to  pay  all  registration 
expenses (other than underwriting discounts and commissions and subject to certain limitations set forth therein) of the holders of the 
shares registered pursuant to the registrations described below. The registration rights are subject to certain conditions and limitations, 
including the right of the underwriters to limit the number of shares to be included in an underwritten offering and our right to delay or 
withdraw a registration statement under certain circumstances.

Pursuant to the Registration Rights Agreement, the holders of a majority of the outstanding Investor Registrable Securities (as defined 
therein), or the Majority Holders, are entitled to request an unlimited number of Long-Form Registrations (as defined therein) and an 
unlimited  number  of  Short-Form  Registrations  (as  defined  therein).  Additionally,  for  so  long  as  a  Shelf  Registration  Statement  (as 
defined  therein)  is  and  remains  effective,  the  Majority  Holders  will  have  the  right  at  any  or  from  time  to  time  to  elect  to  sell  their 
respective Shelf Registrable Securities (as defined therein) pursuant to a Shelf Offering (as defined therein), and the Majority Holders 
may request to engage in an Underwritten Block Trade (as defined therein) off of a Shelf Registration Statement. The other parties to 
the Registration Rights Agreement may include their Registrable Securities in a Long-Form Registration, Short-Form Registration or 
Shelf Offering. With the consent of the Majority Holders, the other parties to the Registration Rights Agreement may include their 
Registrable Securities in an Underwritten Block Trade.

If  at  any  time  we  propose  to  register  the  offer  and  sale  of  shares  of  our  common  stock  under  the  Securities  Act  (other  than  in  a 
registration on Form S-4, Form S-8 or any successor form, or a registration of securities solely relating to an offering and sale to our 
employees, directors or consultants pursuant to any employee equity plan or other employee benefit plan arrangement, or a registration 
of non-convertible debt securities) then we must notify the holders of Registrable Securities of such proposal to allow them to include 
a specified number of their shares of our common stock in such registration, subject to certain marketing and other limitations. 

Limitation of Liability and Indemnification of Officers and Directors

Our  charter  contains  provisions  that  limit  the  liability  of  our  directors  for  monetary  damages  to  the  fullest  extent  permitted  by 
Delaware law. Consequently, our directors are not personally liable to us or our stockholders for monetary damages for any breach of 
fiduciary duties as directors, except liability for the following:

•
•
•

•

any breach of their duty of loyalty to our company or our stockholders;
any act or omission not in good faith or that involves intentional misconduct or a knowing violation of law;
unlawful payments of dividends or unlawful stock repurchases or redemptions as provided in Section 174 of the 
Delaware General Corporation Law, or DGCL; or
any transaction from which they derived an improper personal benefit.

Any  amendment  to,  or  repeal  of,  these  provisions  will  not  eliminate  or  reduce  the  effect  of  these  provisions  in  respect  of  any  act, 
omission or claim that occurred or arose prior to that amendment or repeal. If the DGCL is amended to provide for further limitations 
on the personal liability of directors of corporations, then the personal liability of our directors will be further limited to the greatest 
extent permitted by the DGCL.

In addition, our bylaws provide that we will indemnify, to the fullest extent permitted by law, any person who is or was a party or is 
threatened to be made a party to any action, suit or proceeding by reason of the fact that he or she is or was one of our directors or 
officers  or  is  or  was  serving  at  our  request  as  a  director  or  officer  of  another  corporation,  partnership,  joint  venture,  trust  or  other 
enterprise. Our bylaws will provide that we may indemnify to the fullest extent permitted by law any person who is or was a party or is 
threatened to be made a party to any action, suit or proceeding by reason of the fact that he or she is or was one of our employees or 
agents  or  is  or  was  serving  at  our  request  as  an  employee  or  agent  of  another  corporation,  partnership,  joint  venture,  trust  or  other 
enterprise.  Our  bylaws  also  provide  that  we  must  advance  expenses  incurred  by  or  on  behalf  of  a  director  or  executive  officer  in 
advance of the final disposition of any action or proceeding, subject to limited exceptions.

47

Further, we have entered into indemnification agreements with each of our directors and executive officers that may be broader than 
the specific indemnification provisions contained in the DGCL. These indemnification agreements require us, among other things, to 
indemnify  our  directors  and  executive  officers  against  liabilities  that  may  arise  by  reason  of  their  status  or  service.  These 
indemnification agreements also require us to advance all expenses incurred by the directors and executive officers in investigating or 
defending  any  such  action,  suit  or  proceeding.  We  believe  that  these  agreements  are  necessary  to  attract  and  retain  qualified 
individuals to serve as directors and executive officers.

The  limitation  of  liability  and  indemnification  provisions  that  are  included  in  our  charter  and  bylaws  and  in  indemnification 
agreements that we have entered into with our directors and executive officers may discourage stockholders from bringing a lawsuit 
against  our  directors  and  executive  officers  for  breach  of  their  fiduciary  duties.  They  may  also  reduce  the  likelihood  of  derivative 
litigation against our directors and executive officers, even though an action, if successful, might benefit us and other stockholders. 
Further, a stockholder’s investment may be adversely affected to the extent that we pay the costs of settlement and damage awards 
against directors and executive officers as required by these indemnification provisions. At present, we are not aware of any pending 
litigation  or  proceeding  involving  any  person  who  is  or  was  one  of  our  directors,  officers,  employees  or  other  agents  or  is  or  was 
serving  at  our  request  as  a  director,  officer,  employee  or  agent  of  another  corporation,  partnership,  joint  venture,  trust  or  other 
enterprise,  for  which  indemnification  is  sought,  and  we  are  not  aware  of  any  threatened  litigation  that  may  result  in  claims  for 
indemnification.

We have obtained insurance policies under which, subject to the limitations of the policies, coverage is provided to our directors and 
executive officers against loss arising from claims made by reason of breach of fiduciary duty or other wrongful acts as a director or 
executive officer, including claims relating to public securities matters, and to us with respect to payments that may be made by us to 
these directors and executive officers pursuant to our indemnification obligations or otherwise as a matter of law.

Certain of our non-employee directors may, through their relationships with their employers, be insured and/or indemnified against 
certain liabilities incurred in their capacity as members of our Board.

The underwriting agreement relating to our IPO and the underwriting agreement relating to this offering provide for indemnification 
by the underwriters of us and our officers and directors for certain liabilities arising under the Securities Act or otherwise.

Insofar as indemnification for liabilities arising under the Securities Act may be permitted to directors, executive officers or persons 
controlling  our  company  pursuant  to  the  foregoing  provisions,  we  have  been  informed  that,  in  the  opinion  of  the  SEC,  such 
indemnification is against public policy as expressed in the Securities Act and is therefore unenforceable.

Related Person Transaction Policy

Our Board has adopted a formal written policy providing that our Audit Committee is responsible for conducting a reasonable prior 
review of the material facts of all “related party transactions,” which are transactions, arrangements or relationships (or any series of 
similar  transactions,  arrangements  or  relationships),  to  which  we  are  a  party,  and  in  which  a  related  person  has,  had  or  will  have  a 
direct or indirect material interest. For purposes of this policy, a related person is defined as a director, executive officer, nominee for 
director or greater than 5% beneficial owner of our capital stock, in each case since the beginning of the most recently completed year, 
and any of their immediate family members. In determining whether to approve or ratify any such transaction, our Audit Committee 
will take into account, among other factors it deems appropriate, (i) whether the transaction is on terms no less favorable than terms 
generally available to unaffiliated third parties under the same or similar circumstances, (ii) the extent of the related party’s interest in 
the  transaction  and  (iii)  whether  the  related  party  transaction  is  otherwise  consistent  with  the  interests  of  our  Company  and 
stockholders.

The Audit Committee reviewed all transactions that took place between us and related persons since April 1, 2021 regardless of the 
dollar amount involved, including the following for which the amount received by the Company was in excess of $120,000:

During fiscal 2022, Hyland Software, Inc. paid the Company $1,257,834 for the purchase of certain software and services in 
a transaction entered into at arms-length on market terms and conditions. Certain Thoma Bravo entities have also invested in 
Hyland Software Inc., and one of our directors serves on the board of directors of Hyland Software, Inc.

The Audit Committee determined that this transaction did not impact the independence of any of our directors. 

48

PRINCIPAL STOCKHOLDERS

The following table sets forth information, to the extent known by us or ascertainable from public filings, with respect to the beneficial 
ownership of our common stock as of July 1, 2022 by:

•
•
•
•

each of our directors;
each of our named executive officers;
all of our current directors and executive officers as a group; and
each person, or group of affiliated persons, who is known by us to beneficially owner of greater than 5.0% of our 
common stock.

The column entitled “Shares of Common Stock Beneficially Owned” is based on a total of 287,259,635 shares of our common stock 
outstanding as of July 1, 2022.

Beneficial ownership is determined in accordance with the rules and regulations of the SEC and includes voting or investment power 
with respect to our common stock. Shares of our common stock subject to options that are currently exercisable or exercisable within 
60  days  of  July  1,  2022  are  considered  outstanding  and  beneficially  owned  by  the  person  holding  the  options  for  the  purpose  of 
calculating  the  percentage  ownership  of  that  person  but  not  for  the  purpose  of  calculating  the  percentage  ownership  of  any  other 
person. Except as otherwise noted, the persons and entities in this table have sole voting and investing power with respect to all of the 
shares of our common stock beneficially owned by them, subject to community property laws, where applicable. Except as otherwise 
indicated in the table below, addresses of named beneficial owners is c/o Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, 
MA 02451.

Name of Beneficial Owner
Named Executive Officers and Directors:
Rick McConnell(1)
John Van Siclen(2)
Kevin Burns(3)
Stephen Pace(4)
Bernd Greifeneder(5)
Seth Boro(6)
Michael Capone(7)
Ambika Kapur
Stephen Lifshatz(8)
Steve Rowland(9)
Kenneth "Chip" Virnig(10)
Jill Ward(11)
Kirsten Wolberg(12)
Paul Zuber(13)
All current executive officers and directors as a group (13 
persons)
5% Stockholders:
Thoma Bravo Funds(14)
The Vanguard Group(15)
FMR LLC(16)

Shares of Common Stock Beneficially Owned

Number

Percent

20,500
840,620
138,050
105,096
1,063,345
20,510
26,760
— 
26,760
2,235
20,510
21,169
5,323 
3,510 

1,453,768

84,298,270 
18,373,006 

14,969,054 

*
*
*
*
*
*
*
*
*
*
*
*
*
*

*

 29.35 %
 6.40 %

 5.21 %

*     Represents beneficial ownership of less than one percent of the outstanding shares of common stock.
(1) Consists of 20,000 shares of common stock held by the Rick McConnell Trust dated July 30, 2013 and 500 shares of common stock held by the 
Anne Marie McConnell Trust dated July 16, 2021, with Rick McConnell and his spouse, Anne McConnell, each serving as the sole trustee of 
their respective trusts. As a result, Mr. McConnell may be deemed to have beneficial ownership of the shares held by each trust.

(2) Consists of 72,282 shares of common stock, and 521,990 shares issuable upon exercise of stock options, held directly by Mr. Van Siclen, and 
246,348 shares of common stock held by John W. Van Siclen 2019 Irrevocable Trust. Concord Trust Company is the trustee of the John W. Van 
Siclen 2019 Irrevocable Trust.

(3) Consists of 40,189 shares of common stock, and 87,861 shares issuable upon exercise of stock options, and/or that may be acquired upon the 
vesting of RSUs, in each case, within 60 days of July 1, 2022 held directly by Mr. Burns, and 10,000 shares of common stock held by The Kevin 
C. Burns Irrevocable GST Trust of 2018. Judith Burns is the trustee of the Kevin C. Burns Irrevocable GST Trust of 2018. As such, Mr. Burns 
may be deemed to have shared voting and investment power with respect to all of the shares of common stock and restricted stock held by such 
trust.

49

 
 
 
 
 
 
(4) Consists of 25,943 shares of common stock and 79,153 shares issuable upon exercise of stock options, and/or that may be acquired upon the 

vesting of RSUs, in each case, within 60 days of July 1, 2022, held directly by Mr. Pace.

(5) Consists of 812,373 shares of common stock and 250,972 shares issuable upon exercise of stock options, and/or that may be acquired upon the 

vesting of RSUs, in each case, within 60 days of July 1, 2022, held directly by Mr. Greifeneder.

(6) Consists of 17,500 shares of common stock and 3,010 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022, 

held directly by Mr. Boro.

(7) Consists of 22,187 shares of common stock and 4,573 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022, 

held directly by Mr. Capone.

(8) Consists of 22,187 shares of common stock and 4,573 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022, 

held directly by Mr. Lifshatz.

(9) Consists of 2,235 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022 held directly by Mr. Rowland.
(10) Consists of 17,500 shares of common stock and 3,010 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022, 

held directly by Mr. Virnig.

(11) Consists of 16,963 shares of common stock and 4,206 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022 

held directly by Ms. Ward.

(12) Consists of 1,850 shares of common stock and 3,473 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022 held 

directly by Ms. Wolberg.

(13) Consists of 500 shares of common stock held by DSL 2020, LLC for which the initial member is Mr. Zuber, as trustee of the Concordia 2020 
Irrevocable Trust and 3,010 shares that may be acquired upon the vesting of RSUs, within 60 days of July 1, 2022 held directly by Mr. Zuber. 
Mr. Zuber may be deemed to have shared voting and investment power with respect to the shares of common stock held by such trust.

(14) This information is as of December 31, 2020 and is based solely on a Schedule 13G/A filed by the funds related to Thoma Bravo listed below 
with the SEC on February 16, 2021. Consists of 9,246,909 shares held directly by Thoma Bravo Fund X, L.P., or TB Fund X, 2,022,690 shares 
held directly by Thoma Bravo Fund X-A, L.P., or TB Fund X-A, 43,554,893 shares held directly by Thoma Bravo Fund XI, L.P., or TB Fund 
XI,  21,874,339  shares  held  directly  by  Thoma  Bravo  Fund  XI-A,  L.P.,  or  TB  Fund  XI-A,  960,861  shares  held  directly  by  Thoma  Bravo 
Executive Fund XI, L.P., or TB Exec Fund, 793,391 shares held directly by Thoma Bravo Special Opportunities Fund I, L.P., or TB SOF, and 
5,845,187 shares held directly by Thoma Bravo Special Opportunities Fund I AIV, L.P., or TB SOF AIV. Thoma Bravo Partners X, L.P., or TB 
Partners  X  is  the  general  partner  of  each  of  TB  Fund  X,  TB  Fund  X-A,  TB  SOF  and  TB  SOF  AIV.  Thoma  Bravo  Partners  XI,  L.P.,  or  TB 
Partners XI, is the general partner of each of TB Fund XI, TB Fund XI-A and TB Exec Fund. Thoma Bravo, LLC is the general partner of each 
of TB Partners X and TB Partners XI. By virtue of the relationships described in this footnote, Thoma Bravo, LLC may be deemed to exercise 
voting and dispositive power with respect to the shares held directly by TB Fund X, TB Fund X-A, TB Fund XI, TB Fund XI-A, TB Exec Fund, 
TB SOF and TB SOF AIV. The principal business address of the entities identified herein is c/o Thoma Bravo, LLC, 150 North Riverside Plaza, 
Suite 2800, Chicago, Illinois 60606.

(15) This information is as of December 31, 2021 and is based solely on a Schedule 13G/A filed by the Vanguard Group ("Vanguard") with the SEC 
on February 9, 2022. Vanguard reported that it has sole dispositive power over 18,089,838 shares, shared dispositive power over 283,168 shares, 
and shared voting power over 150,379 shares. The mailing address of The Vanguard Group is 100 Vanguard Blvd., Malvern, PA 19355.

(16) This information is as of December 31, 2021 and is based solely on a Schedule 13G filed by the FMR LLC and Abigail P. Johnson with the SEC 
on February 9, 2022 and represents shares held by various accounts managed by FMR LLC. Abigail P. Johnson is a Director, the Chairman, and 
the Chief Executive Officer of FMR LLC. Members of the Johnson family, including Abigail P. Johnson, are the predominant owners, directly 
or through trusts, of Series B voting common shares of FMR LLC, representing 49% of the voting power of FMR LLC. The Johnson family 
group and all other Series B shareholders have entered into a shareholders’ voting agreement under which all Series B voting common shares 
will be voted in accordance with the majority vote of Series B voting common shares. Accordingly, through their ownership of voting common 
shares and the execution of the shareholders’ voting agreement, members of the Johnson family may be deemed, under the Investment Company 
Act of 1940, to form a controlling group with respect to FMR LLC. Neither FMR LLC nor Abigail P. Johnson has the sole power to vote or 
direct  the  voting  of  the  shares  owned  directly  by  the  various  investment  companies  registered  under  the  Investment  Company  Act  (“Fidelity 
Funds”)  advised  by  Fidelity  Management  &  Research  Company  LLC  (“FMR  Co.  LLC”),  a  wholly  owned  subsidiary  of  FMR  LLC,  which 
power  resides  with  the  Fidelity  Funds’  Boards  of  Trustees.  FMR  Co.  LLC  carries  out  the  voting  of  the  shares  under  written  guidelines 
established by the Fidelity Funds’ Boards of Trustees. The business address of FMR LLC and Abigail P. Johnson is 245 Summer Street, Boston, 
MA 02210.

50

Householding

ADDITIONAL INFORMATION

Some banks, brokers and other nominee record holders may be participating in the practice of “householding” proxy statements and 
annual reports. This means that only one copy of our documents, including the annual report to stockholders and proxy statement, may 
have been sent to multiple stockholders sharing an address unless we have received contrary instructions from one or more of such 
stockholders. We will promptly deliver a separate copy of either document to you upon written or oral request to Dynatrace, Inc., 1601 
Trapelo  Road,  Suite  116,  Waltham,  MA  02451,  Attention:  Corporate  Secretary,  telephone:  (781)  530-1000.  If  you  want  to  receive 
separate copies of the proxy statement or annual report to stockholders in the future, or if you are receiving multiple copies and would 
like to receive only one copy per household, you should contact your bank, broker or other nominee record holder, or you may contact 
us at the above address and phone number.

Stockholder Proposals

A stockholder who would like to have a proposal considered for inclusion in our 2023 proxy statement must submit the proposal in 
accordance with the procedures outlined in Rule 14a-8 of the Exchange Act so that it is received by us no later than March 16, 2023. 
However,  if  the  date  of  the  2023  Annual  Meeting  of  Stockholders  is  changed  by  more  than  30  days  from  the  date  of  the  previous 
year’s  meeting,  then  the  deadline  is  a  reasonable  time  before  we  begin  to  print  and  send  our  proxy  statement  for  the  2023  Annual 
Meeting of Stockholders. SEC rules set standards for eligibility and specify the types of stockholder proposals that may be excluded 
from a proxy statement. Stockholder proposals should be addressed to Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, MA 
02451, Attention: Corporate Secretary.

If a stockholder wishes to propose a nomination of persons for election to our Board or present a proposal at an annual meeting but 
does not wish to have the proposal considered for inclusion in our proxy statement and proxy card, our bylaws establish an advance 
notice procedure for such nominations and proposals. Stockholders at an annual meeting may only consider proposals or nominations 
specified in the notice of meeting or brought before the meeting by or at the direction of the Board or by a stockholder of record on the 
record date for the meeting, who is entitled to vote at the meeting and who has delivered timely notice in proper form to our corporate 
secretary of the stockholder’s intention to bring such business before the meeting.

The required notice must be in writing and received by our corporate secretary at our principal executive offices not less than 90 days 
nor more than 120 days prior to the first anniversary of the preceding year’s annual meeting. However, in the event that the date of the 
annual meeting is advanced by more than 30 days, or delayed by more than 60 days, from the first anniversary of the preceding year’s 
annual meeting, a stockholder’s notice must be so received no earlier than the 120th day prior to such annual meeting and not later 
than the close of business on the later of (A) the 90th day prior to such annual meeting and (B) the tenth day following the day on 
which  notice  of  the  date  of  such  annual  meeting  was  mailed  or  public  disclosure  of  the  date  of  such  annual  meeting  was  made, 
whichever first occurs. For stockholder proposals to be brought before the 2023 Annual Meeting of Stockholders, the required notice 
must be received by our corporate secretary at our principal executive offices no earlier than April 26, 2023 and no later than May 26, 
2023. Stockholder proposals and the required notice should be addressed to Dynatrace, Inc., 1601 Trapelo Road, Suite 116, Waltham, 
MA 02451, Attention: Corporate Secretary.

In addition, to comply with the universal proxy rules (once effective), stockholders who intend to solicit proxies in support of director 
nominees other than the Company’s nominees must provide notice that sets forth the information required by Rule 14a-19 under the 
Securities Exchange Act of 1934 no later than June 25, 2023.

Other Matters

Our Board does not know of any other matters to be brought before the Annual Meeting. If any other matters not mentioned in this 
proxy statement are properly brought before the meeting, the individuals named in the enclosed proxy intend to use their discretionary 
voting authority under the proxy to vote the proxy in accordance with their best judgment on those matters.

Availability of Certain Documents

Accompanying this proxy statement and posted on the investor relations portion of our website at www.dynatrace.com with this proxy 
statement,  is  our  2022  Annual  Report.  The  inclusion  of  our  website  address  here  and  elsewhere  in  this  proxy  statement  does  not 
include or incorporate by reference the information on our website into this proxy statement. We will also mail without charge, upon 
written request, a copy of that Annual Report excluding exhibits. Requests can be made by written request to Dynatrace, Inc., 1601 
Trapelo  Road,  Suite  116,  Waltham,  Massachusetts  02451,  Attention:  Corporate  Secretary  or  by  email  to  ir@dynatrace.com.  This 
proxy statement and our 2022 Annual Report are also available on the SEC’s website at www.sec.gov and on our website at https://
ir.dynatrace.com/.

51

APPENDIX A
RECONCILIATION OF NON-GAAP MEASURES

Non-GAAP operating income:

GAAP

Share-based 
compensation

Year Ended March 31, 2022

Employer 
payroll taxes on 
employee stock 
transactions

Amortization of 
other  
intangibles

$(12,863)

12,863

$(1,059)

1,059

$(15,513)

15,513

Cost of revenue

Gross profit

Gross margin
Research and 
development
Sales and marketing
General and 
administrative
Amortization of other 
intangibles
Restructuring and other
Operating income
Operating margin

$172,876

756,569

81%

156,342
362,116

(21,316)
(35,957)

126,622

(29,400)

30,157
25
$81,307
9%

—
—
$99,536

(1,879)
(2,305)

(701)

—
—
$5,944

—
—

—

(30,157)
—
$45,670

Restructuring & 
other

Non-GAAP

—

—

—
—

$143,441

786,004

85%

133,147
323,854

(1,284)

95,237

—
(25)
$1,309

—
—
$233,766
25%

Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled 
measures presented by other companies. We consider these non-GAAP financial measures to be important because they provide useful 
indicators of its performance and liquidity measures. These measures are used to establish certain performance-based targets related to 
the  compensation  of  our  executives.  Non-GAAP  financial  measures  are  presented  for  supplemental  informational  purposes  only, 
should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from non-
GAAP financial measures presented by other companies.

We  present  constant  currency  amounts  for  Revenue  and  Annual  Recurring  Revenue  to  provide  a  framework  for  assessing  how  our 
underlying businesses performed excluding the effect of foreign currency rate fluctuations. To present this information, current and 
comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States 
dollars  using  the  average  exchange  rates  from  the  comparative  period  rather  than  the  actual  exchange  rates  in  effect  during  the 
respective periods. All growth comparisons relate to the corresponding period in the last fiscal year.

52

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

Form 10-K 

(Mark One)

(cid:1409) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended March 31, 2022  

OR 

(cid:1407) TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM 

 TO 

Commission File Number 001-39010  

Dynatrace, Inc. 

(Exact name of registrant as specified in its charter) 

Delaware

(State or other jurisdiction of
incorporation or organization)

1601 Trapelo Road, Suite 116 
Waltham, MA 
(Address of principal executive offices) 

47-2386428

(I.R.S. Employer
Identification No.)

02451  
(Zip code) 

Securities registered pursuant to Section 12(b) of the Act: 

 Registrant’s telephone number, including area code: (781) 530-1000  

Title of each class
Common stock, par value $0.001 per share 

Trading 
Symbol(s) 
DT 

Name of each exchange on which registered
New York Stock Exchange 

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  (cid:1409)   No (cid:1407) 

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  (cid:1407)   No (cid:1409) 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 
90 days. Yes  (cid:1409)   No (cid:1407) 

Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T 
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes  (cid:1409)    No (cid:1407) 

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the 
Exchange Act. 

Large accelerated filer
Non-accelerated filer 

(cid:1409)
(cid:1407)

Accelerated filer
Smaller reporting company
Emerging growth company

(cid:1407)
(cid:1407) 
(cid:1407)

If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised 

financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  (cid:4337) 

Indicate  by  check  mark  whether  the  registrant  has  filed  a  report  on  and  attestation  to  its  management’s  assessment  of  the  effectiveness  of  its  internal  control  over 
financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. 
(cid:1409) 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes (cid:1407)  No  (cid:1409) 

The aggregate market value of common stock held by non-affiliates of the Registrant as of September 30, 2021, the last business day of the most recently completed 
second fiscal quarter, was $14.1 billion. This calculation does not reflect a determination that certain persons are affiliates of the Registrant for any other purpose. 

The registrant had 286,843,026 shares of common stock outstanding as of May 22, 2022.  

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the Registrant’s definitive Proxy Statement for the 2022 Annual Meeting of Shareholders are incorporated by reference in Part III of this Annual Report on 
Form 10-K. Such Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120 days of the Registrant’s fiscal year ending March 31, 
2022. 

Except with respect to information specifically incorporated by reference in this Annual Report on Form 10-K, the Proxy Statement is not deemed to be filed as part of 
this Annual Report on Form 10-K. 

TABLE OF CONTENTS 

PART I 

Item 1.  Business 
Item 1A.  Risk Factors 
Item 1B.  Unresolved Staff Comments 
Item 2. 

Properties 

Item 3. 

Legal Proceedings 

Item 4.  Mine Safety Disclosures 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
Item 6. 

[Reserved] 

PART II 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Item 8. 

Financial Statements and Supplementary Data 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 
Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accounting Fees and Services 

Item 15.  Exhibits and Financial Statement Schedules 

PART IV 

Exhibit Index 

Item 16.  Form 10-K Summary 
Signatures 

5 

11 

38 

38 

38 

38 

38 

40 

40 

54 

56 

84 

84 

86 

87 

87 

87 

87 

87 

87 

87 

88 

89 

89 

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS 

This  Annual  Report  on  Form  10-K  (“Annual  Report”)  contains  forward-looking  statements  within  the  meaning  of  the  federal 
securities  laws,  which  statements  involve  substantial  risks  and  uncertainties.  Forward-looking  statements  generally  relate  to  future 
events or our future financial or operating performance. All statements of historical fact included in this Annual Report regarding our 
strategy,  future  operations,  financial  position,  estimated  revenues  and  losses,  projected  costs,  prospects,  plans  and  objectives  of 
management are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words 
such  as  “may,”  “should,”  “expects,”  “plans,”  “anticipates,”  “could,”  “intends,”  “target,”  “projects,”  “contemplates,”  “believes,” 
“estimates,” “predicts,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our 
expectations, strategy, plans or intentions. When considering forward-looking statements, you should keep in mind the risk factors and 
other  cautionary  statements  described  under  the  heading  “Risk  Factors”  included  in  this  Annual  Report.  These  forward-looking 
statements  are  based  on  management’s  current  beliefs,  based  on  currently  available  information,  as  to  the  outcome  and  timing  of 
future events. Forward-looking statements contained in this Annual Report include, but are not limited to, statements about: 

•

•

•

•

•

•

•

•

•

•

our future financial performance, including our expectations regarding our revenue, annual recurring revenue, gross profit or
gross margin, operating expenses, ability to generate cash flow, revenue mix and ability to maintain future profitability;

our  expectations  regarding  the  potential  impact  of  the  novel  coronavirus  (“COVID-19”)  pandemic  on  our  business,
operations, and the markets in which we and our partners and customers operate;

anticipated trends and growth rates in our business and in the markets in which we operate;

our ability to maintain and expand our customer base and our partner network;

our ability to sell our applications and expand internationally;

our ability to anticipate market needs and successfully develop new and enhanced solutions to meet those needs;

our ability to hire and retain necessary qualified employees to grow our business and expand our operations;

the evolution of technology affecting our applications, platform and markets;

our ability to adequately protect our intellectual property; and

our ability to service our debt obligations.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this Annual Report. 

You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements 
contained in this Annual Report primarily on our current expectations and projections about future events and trends that we believe 
may  affect  our  business,  financial  condition,  results  of  operations  and  prospects.  The  outcome  of  the  events  described  in  these 
forward-looking  statements  is  subject  to  risks,  uncertainties  and  other  factors  described  in  the  section  titled  “Risk  Factors”  in  this 
Annual Report. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge 
from time to time and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking 
statements contained in this Annual Report. We cannot assure you that the results, events and circumstances reflected in the forward-
looking statements will be achieved or occur, and actual results, events or circumstances could differ materially from those described 
in the forward-looking statements. 

3 

SUMMARY OF THE MATERIAL RISKS ASSOCIATED WITH OUR BUSINESS 

Our business is subject to numerous risks and uncertainties that you should be aware of in evaluating our business. These risks and 
uncertainties include, but are not limited to, the following: 

• We have experienced rapid subscription revenue growth in recent periods, and our recent growth rates may not be indicative

of our future growth.

• Market adoption of software intelligence solutions for observability, application performance monitoring, digital experience
monitoring, infrastructure monitoring, AIOps, business intelligence and analytics, and application security is relatively new
and may not grow as we expect, which may harm our business and prospects.

•

•

•

•

•

•

Our business is dependent on overall demand for software intelligence solutions and therefore reduced spending on software
intelligence  solutions  or  overall  adverse  economic  conditions  may  negatively  affect  our  business,  operating  results  and
financial condition.

The  effects  of  the  ongoing  COVID-19  pandemic  have  materially  affected  how  we  and  our  customers  are  operating  our
businesses,  and  the duration and  extent  to  which  the  pandemic  and  any  related  economic  downturn  will  impact  our  future
results of operations and overall financial performance remains uncertain.

If we cannot successfully execute on our strategy and continue to develop and effectively market solutions that anticipate and
respond to the needs of our customers, our business, operating results and financial condition may suffer.

If  our  platform  and  solutions  do  not  effectively  interoperate  with  our  customers’  existing  or  future  IT  infrastructures,
installations of our solutions could be delayed or canceled, which would harm our business.

Our future revenues and operating results will be harmed if we are unable to acquire new customers, if our customers do not
renew their contracts with us, or if we are unable to expand sales to our existing customers or develop new solutions that
achieve market acceptance.

Failure  to  effectively  expand  our  sales  and  marketing  capabilities  could  harm  our  ability  to  execute  on  our  business  plan,
increase our customer base and achieve broader market acceptance of our applications.

• We face significant competition, which may adversely affect our ability to add new customers, retain existing customers and

grow our business.

•

•

•

•

•

•

If we are unable to maintain successful relationships with our partners, or if our partners fail to perform, our ability to market,
sell and distribute our applications and services will be limited, and our business, operating results and financial condition
could be harmed.

Security  breaches,  computer  malware,  computer  hacking  attacks  and  other  security  incidents  could  harm  our  business,
reputation, brand and operating results.

Real or perceived errors, failures, defects or vulnerabilities in our solutions could adversely affect our financial results and
growth prospects.

Our substantial level of indebtedness could materially and adversely affect our financial condition.

Failure  to  protect  and  enforce  our  proprietary  technology  and  intellectual  property  rights  could  substantially  harm  our
business, operating results and financial condition.

Thoma Bravo has significant influence over matters requiring stockholder approval, which may have the effect of delaying or
preventing changes of control, or limiting the ability of other stockholders to approve transactions they deem to be in their
best interest.

4 

ITEM 1. BUSINESS 

PART I. FINANCIAL INFORMATION 

Overview 

Digital  transformation  is  ubiquitous,  with  software  defining  how  we  bank,  manufacturer,  deliver  healthcare,  receive  government 
services, and communicate with our colleagues, friends, and families. This transformation is happening in dynamic hybrid, multicloud 
environments, which bring a scale and frequency of change that is exponentially greater than that of the old data-center world.  

Traditional  approaches  for  developing,  operating,  monitoring,  and  securing  software  were  not  designed  to  keep  pace  with  these 
modern  cloud  environments.  What  was  once  a  well  understood  layering  of  applications  running  on  operating  systems  on  physical 
servers  connected  to  physical  networks  has  rapidly  become  virtualized  into  software  at  all  levels.  Applications  are  no  longer 
monolithic and have become fragmented into thousands, potentially millions, of microservices, written in multiple software languages. 
These applications run in environments that extend across IaaS platforms, including Amazon Web Services, or AWS, Microsoft Azure, 
or Azure, and Google Cloud Platform, or GCP, and more traditional mainframe environments. 

We  believe  the  scale,  complexity,  and  dynamic  nature  of  modern  hybrid,  multicloud  environments  require  a  comprehensive 
observability, continuous runtime application security, and advanced AIOps strategy we refer to as software intelligence. 

Dynatrace  offers  the  market-leading  software  intelligence platform,  purpose-built  for  dynamic  hybrid,  multicloud  environments. As 
enterprises and public sector institutions embrace the cloud to effect their digital transformation, we designed our unified platform to 
address  the  growing  complexity  faced  by  IT,  development,  security,  and  business  operations  teams.  The  Dynatrace®  platform 
combines  comprehensive  observability  and  continuous  runtime  application  security  with  advanced AIOps  to  provide  answers  and 
intelligent automation from data, at enormous scale. This enables teams to modernize and automate cloud operations, deliver software 
faster and more securely, and ensure flawless digital experiences. 

The Dynatrace platform provides the following key benefits: 

•

•

•

•

•

Single  agent,  fully  automated  configuration.  Dynatrace®  is  installed  as  a  single  agent,  OneAgent®,  which  automatically
configures itself, and continuously discovers all components of the full stack to enable high fidelity data capture at enormous
scale. OneAgent® dynamically profiles the performance of all components of the full stack with code-level precision, even as
applications and environments update and change.

Full-stack,  all-in-one  approach  with  deep  cloud  integrations.  Dynatrace®  combines  Application  and  Microservices
Monitoring, with Application Security, Infrastructure Monitoring, Digital Experience Management, Business Analytics, and
Cloud Automation and in a single platform. We believe this all-in-one approach reduces the need for a variety of disparate
tools  and  enables  our  customers  to  improve  productivity  and  decision  making  while  reducing  operating  costs.  Dynatrace®
provides out-of-the-box configuration for the leading cloud platforms, such as AWS, Azure, Google Cloud Platform, Red Hat
OpenShift,  VMware  Tanzu,  and  SAP,  as  well  as  coverage  for  traditional  on-premises  systems,  including  mainframe  and
monolithic applications in a single, easy-to-use, intelligent platform.

AI-powered,  answer-centric  insights.  Davis®,  our  proprietary  AI  engine,  dynamically  baselines  the  performance  of  all
components  in  the  full  stack,  continually  learning  normal  performance  thresholds  to  provide  precise  answers  when
performance deviates from expected or desired conditions. Unlike ML-based correlation engines that rely on historical data
for  learning  behavior  and  overwhelm  IT  professionals  with  hundreds  of  alerts,  Dynatrace®  provides  a  single  problem
resolution and precise root-cause determination. We believe the accuracy and precision of the answers delivered by Davis®
enable  our  customers  to  shift  from  reactive  to  proactive  remediation,  providing  a  substantial  advantage  in  time  savings,
resource efficiency, customer satisfaction, and business outcomes.

Enterprise scale. Dynatrace® utilizes big data architecture and enterprise-proven cloud technologies that are engineered for
large,  complex  hybrid,  multicloud  environments.  With  role-based  access  and  advanced  security  functionality,  we  built  the
Dynatrace platform for enterprise-wide adoption by the largest organizations in the world.

Flexible deployment options. We deploy our platform as a SaaS solution, with the option of retaining the data in the cloud, or
at the edge in customer-provisioned infrastructure, which we refer to as Dynatrace® Managed. This offering allows customers
the  flexibility  to  maintain  control  of  the  environment  where  their  data  resides,  whether  in  the  cloud  or  on-premises,
combining  the  simplicity  of  SaaS  with  the  ability  to  adhere  to  their  own  data  security  and  sovereignty  requirements.  Our
Mission  Control  center  automatically  upgrades  all  Dynatrace®  instances  and  offers  on-premises  cluster  customers  auto-
deployment options that suit their specific enterprise management processes.

5 

Our Growth Strategy 

•  Extend our technology and market leadership position. We intend to maintain our position as the market-leading software 
intelligence  platform  through  increased  investment  in  research  and  development  and  continued  innovation.  We  expect  to 
focus on expanding the functionality of Dynatrace® and investing in capabilities that address new market opportunities. We 
believe  this  strategy  will  enable  new  growth  opportunities  and  allow  us  to  continue  to  deliver  differentiated  high-value 
outcomes to our customers.  

•  Grow our customer base. We intend to drive new customer growth by expanding our direct sales force focused on the largest 
15,000  global  enterprise  accounts,  which  generally  have  annual  revenues  in  excess  of  $1  billion.  The  initial  average 
Dynatrace® ARR for these new customers was approximately $120 thousand, in fiscal year 2022. In addition, we expect to 
leverage our global partner ecosystem to add new customers in geographies where we have direct coverage and work jointly 
with our partners. In other geographies, we utilize a multi-tier “master reseller” model, such as in Africa, Japan, the Middle 
East, and South Korea. 

• 

Increase  penetration  within  existing  customers.  We  plan  to  continue  to  increase  the  penetration  within  our  existing 
customers  by  expanding  the  breadth  of  our  platform  capabilities  to  provide  for  continued  cross-selling  opportunities.  In 
addition, we believe the ease of implementation for Dynatrace® provides us the opportunity to expand adoption within our 
existing  enterprise  customers,  across  new  customer  applications,  and  into  additional  business  units  or  divisions.  Once 
customers are on the Dynatrace® platform, we have seen significant dollar-based net expansion due to the ease of use and 
power of our new platform. Sustained a net expansion rate at or above 120% for the sixteenth consecutive quarter. 

•  Enhance our strategic partner ecosystem. Our strategic partners include industry-leading global system integrators, software 
vendors,  and  cloud  and  technology  providers.  We  intend  to  continue  to  invest  in  our  partner  ecosystem,  with  a  particular 
emphasis  on  expanding  our  strategic  alliances  and  cloud-focused  partnerships  with  global  system  integrators,  including 
Deloitte and DXC, and hyperscale cloud providers, including AWS, Microsoft Azure, Google Cloud Platform, and Red Hat. 

The Dynatrace Software Intelligence Platform 

The  Dynatrace®  Software  Intelligence  Platform  provides  application  and  microservices  monitoring  (“APM”),  runtime  application 
security, infrastructure monitoring, digital experience monitoring  (“DEM”),  business  analytics,  and  cloud  automation  in  an  easy-to-
use,  highly  automated,  all-in-one  solution.  We  engineered  the  Dynatrace  platform  to  automatically  capture  a  wide  variety  of  high-
fidelity application, infrastructure, user experience, and open-source telemetry data at scale. With this broad set of observability data, 
the Dynatrace platform dynamically maps all components and their dependencies in a full-stack hybrid, multicloud environment for 
real-time,  continuous  context.  Davis®  processes  this  observability  data  in  real  time  to  deliver  answers  to  issues,  bottlenecks, 
degradations, and more. In addition, the Dynatrace platform provides extensive automation, including continuous discovery, proactive 
anomaly detection, and optimization across the software lifecycle. We believe this combination of unparalleled observability, runtime 
application security, and advanced AI and automation across hybrid, multicloud ecosystems enables our customers to modernize and 
automate cloud operations more efficiently, develop and release higher quality software faster, and ensure flawless digital experiences 
consistently. 

Applications and Microservices Monitoring 

Our  approach  to  APM  changes  how  our  customers  monitor  applications  and  manage  transactions  across  highly  complex  hybrid, 
multicloud environments. Because modern clouds are dynamic, Dynatrace instrumentation is automatic. Because cloud applications 
run  on  shared  infrastructure  and  leverage  shared  services,  Dynatrace  monitors  the  full  stack  to  provide  visibility  into  distributed 
transactions  and  underlying  code  and  entity  relationships  and  dependencies.  Dynatrace  gathers  metrics  and  telemetry  beyond 
transaction data, including user experience, log and event data, and data from the latest open source standards, such as OpenTelemetry. 
Davis®,  our  AI  engine,  analyzes  all  data  in  the  context  of  a  continuously  updated  topology,  Smartscape®.  This  combination  of 
capabilities  allows  our  customers  to  easily  manage  and  optimize  even  the  most  complex  cloud  environments,  with  continuous 
observability and insights into cloud operations, software delivery pipelines, and business outcomes. 

Application Security 

Optimized for cloud-native applications, containers, and Kubernetes, Dynatrace® Application Security automatically and continuously 
detects  vulnerabilities  in  applications,  libraries,  and  code  at  runtime.  It  also  provides  real-time  detection  and  blocking  to  protect 
against injection attacks that exploit critical vulnerabilities, such as Log4Shell. It removes blind spots and helps ensure development 
teams  aren’t  wasting  time  chasing  false  positives,  and  it  provides  the  organizations  with  confidence  in  the  security  of  their 
applications.  

6 

 
Infrastructure Monitoring 

Dynatrace®  Infrastructure  Monitoring  provides  complete visibility  into  the  infrastructure  layer  across  public  and private  clouds  and 
hybrid,  multicloud  environments.  This  coverage  extends  to  the  leading  cloud  platforms,  including AWS,  Microsoft Azure,  Google 
Cloud  Platform,  VMWare  Tanzu,  Red  Hat  OpenShift,  and  Kubernetes,  utilizing  our  OneAgent®  instrumentation  and  powerful API 
ingestion capabilities to provide a single source of analysis across environments.  

Digital Experience Management 

Dynatrace®  Digital  Experience  Management  integrates  three  user  experience  capabilities  into  one  solution—Real  User  Monitoring 
(“RUM”), Synthetic Monitoring, and Session Replay. Dynatrace® RUM automatically captures every user click, tap, and swipe from 
any  device  across  targeted  applications  and  automatically  connects  these  to  back-end  services  for  a  complete  picture  of  the  user 
journey. Dynatrace® Synthetic Monitoring simulates user experience across production and development environments in internally 
built and third-party applications, such as Salesforce, Zoom, NetSuite, and ServiceNow, to provide a proactive view into applications’ 
and API performance and availability without the need for live users. Dynatrace® Session Replay delivers a movie-like review of a 
real user’s experience with an application, including what they saw and clicked on, how they converted, or where they abandoned the 
application.  These  insights  enable  digital  teams  to  create  more  perfect  user  experiences.  They  also  help  align  IT,  developer,  and 
business teams with a singular view and source of digital truth.  

Digital Business Analytics 

Dynatrace® Digital Business Analytics leverages the data already flowing through the Dynatrace platform’s APM and DEM Modules 
and Davis®, the AI engine, to provide precise, real-time answers that enable teams to understand how the performance of their digital 
services affects critical KPIs, such as feature adoption, conversion, orders, release validation, customer segmentation, and app store 
ratings. These insights enable teams to continuously improve user experience and accelerate the delivery of digital innovation.  

Cloud Automation 

Dynatrace®  Cloud Automation  leverages  the  observability  and  intelligence  at  the  core  of  the  Dynatrace  platform  and  includes  an 
embedded control plane to enable development, DevOps, and SRE teams to automate CI/CD, deployment, and release processes to 
accelerate release cycles, drive production reliability and meet business imperatives. Through shorter feedback loops between Dev and 
Ops teams and continuous release validation, DevOps and SRE teams can focus on delivering innovation faster and with less risk.  

Research and Development 

We have a strong organic research and development (“R&D”) organization that is responsible for designing, developing, testing, and 
operating all aspects of our software intelligence offerings, including addressing new use cases, adding new innovative capabilities, 
extending the scale and scope of our technology, and embracing modern cloud and AI technologies while maintaining high quality. 

We utilize an agile development process with 100% test automation to deliver approximately 25 major software releases per year and 
hundreds  of  minor  releases,  fixes  and  updates. We  believe  the  full-stack  monitoring  required  by  dynamic  multicloud  environments 
requires a highly efficient and agile process to enable high-performing software across the diverse, dynamic cloud ecosystems of our 
customers. 

Customers 

As of March 31, 2022, we had more than 3,300 customers in over 90 countries. Our customers reflect diverse industries and include 
Air  Canada,  American  Fidelity  Assurance,  Asics,  BT  Consumer,  Dish  Network  Corporation,  KeyBank,  The  Kroger  Co.,  Porsche 
Informatik GmbH, SAP SE, Temenos AG, and U-Haul. No organization or customer accounted for more than 10% of our revenue for 
the years ended March 31, 2022, 2021, and 2020.  

Sales and Marketing 

We take Dynatrace® to market through a combination of our global direct sales team and a network of partners, including resellers, 
system  integrators  and  managed  service  providers.  We  target  the  largest  15,000  global  enterprise  accounts,  which  generally  have 
annual revenues in excess of $1 billion, which we believe see more value from our integrated full-stack platform. 

Our  sales  and  marketing  organizations  seek  to promote  the  Dynatrace brand, our  platform  capabilities,  and  develop partnerships  to 
drive revenue growth. We utilize a variety of go-to-market strategies, including search-engine optimization, online advertising, free 
software  trials,  events,  online  webinars,  and  broad  content  marketing  strategies.  We  nurture  our  existing  customer  base  through 
ongoing  education,  and  training,  including  upsell  and  cross-sell  opportunities.  We  do  this  primarily  through  our  digital  online 

7 

 
channels, such as the Dynatrace News blog, Dynatrace Community, and Dynatrace University, as well as our customer event series 
‘Perform and DynatraceGo!’ 

Partners 

We develop and maintain partnerships that help us market and deliver our products to our customers around the world. Our mission is 
to bring together industry experts and hands-on practitioners to create a world-class partner network. In addition, our partner network 
extends the sales reach of the Dynatrace® platform providing new sales opportunities, renewals of existing subscriptions, as well as 
upsell and cross-sell opportunities. Our partner network includes: 

•  Cloud providers. We work with many of the major cloud providers to increase awareness of our products and make it easy 
for customers to access our software. Our software is developed to run in and integrate with leading cloud providers, such as, 
AWS, Azure, and Google Cloud Platform. Our customers are also able to procure our software through leading marketplaces 
such as AWS, Azure, SAP, Google and IBM. 

•  Resellers.  Our  resellers  market  and  sell  our  products  throughout  the  world  and  provide  a  go-to-market  channel  in  regions 

where we do not have a direct presence, such as Africa, Japan, the Middle East, and South Korea. 

•  Technology  alliance  partners.  We  partner  with  leading  innovative  technology  organizations  such  as  Atlassian,  Red  Hat, 
ServiceNow,  and  VMWare  to  develop  integrations,  best  practices,  and  extended  capabilities  that  help  our  customers  and 
solution partners achieve faster time to market and enhanced value in dynamic multicloud environments. 

• 

System integrators. We have a network of systems integrators, both global and regional, that help joint customers integrate 
our products into their multicloud ecosystems. These partners extend our scale and reach and collaborate with our direct sales 
teams, bringing domain expertise in technologies and industries along with additional offerings powered by Dynatrace®. As 
an example, Deloitte is leveraging the Dynatrace platform to power its expanded observability practice. 

Professional Services 

Our  Dynatrace  Services  Organization  empowers  our  customers  to  innovate,  automate,  and  transform  the  way  they  work  with  the 
Dynatrace  Platform.  Our  expertise  and  cloud  modernization  practices  cover  cloud  ecosystem  integration,  automated  incident 
management  and  problem  resolution,  DevOps  CI/CD  integration,  user  experience,  business  intelligence  insights,  digital  business 
analytics, and more.  

Dynatrace University is our global on-line, self-service education program that provides several learning options for customers and 
partners  to  develop  their  skills  around  monitoring,  managing,  integrating,  and  analyzing  multicloud  environments  and  application 
workloads with Dynatrace. 

Support and SaaS Operations 

Dynatrace ONE is our innovative onboarding and support service that is focused on simplifying and streamlining the experience our 
customers  have  with  the  company  and  our  products.  Dynatrace  ONE  uses  in-product  chat  as  the  primary  vehicle  for  customer 
interaction to drive adoption and growth, as well as to handle issues and user questions. We maintain a SaaS-like connection to tenants 
and  clusters,  both  in  the  cloud  and  managed  on  customer  provisioned  infrastructure,  using  our  “Mission  Control”  system,  which 
allows us to streamline communication and accelerate resolution of issues. Dynatrace ONE is provided to all Dynatrace customers and 
includes automatic product updates and upgrades, online access to documentation, knowledge base, and discussion forums as well as 
access to Dynatrace University. 

Dynatrace ONE Premium is an extra level of success and support services for customers who want to accelerate their adoption of our 
platform, increase their access to support globally 24/7, and extend their hours of expert coverage. Dynatrace ONE Premium offers 
dedicated expertise for customers with designated Product Specialists and Customer Success Managers familiar with the customer’s 
environment, goals, and challenges to provide a customized success plan. 

Intellectual Property 

Dynatrace  relies  on  a  combination  of  patent,  copyright,  trademark,  trade  dress,  and  trade  secret  laws,  as  well  as  confidentiality 
procedures and contractual restrictions, to establish and protect our proprietary rights. These laws, procedures, and restrictions provide 
only  limited  protection.  As  of  March  31,  2022,  we  had  98  issued  patents,  75  of  which  are  in  the  United  States,  and  35  pending 
applications, of which 22 are in the United States. Our issued patents expire at various dates through September 2040. We cannot be 
assured that any of our patent applications will result in the issuance of a patent or whether the examination process will require us to 
narrow the scope of the claims sought. Any future patents issued to us may be challenged, invalidated or circumvented. Any patents 
that may issue in the future with respect to pending or future patent applications may not provide sufficiently broad protection or may 
not prove to be enforceable in actions against alleged infringers. 

8 

 
We have registered “Dynatrace” and the “Dynatrace” logo as trademarks in the United States and other jurisdictions for our name and 
our product as well as certain other words and phrases that we use in our business, including “One Agent”, “PurePath”, “SmartScape” 
and “Davis”. We have registered numerous Internet domain names related to our business. We also license software from third parties 
for integration into our applications and utilize open-source software. 

We enter into agreements with our employees, contractors, customers, partners, and other parties with which we do business to limit 
access to and disclosure of our proprietary information. We cannot be certain that the steps we have taken will prevent unauthorized 
use or reverse engineering of our technology. Moreover, others may independently develop technologies that are competitive with ours 
or that infringe our intellectual property. The enforcement of our intellectual property rights also depends on any legal actions against 
these infringers being successful, but these actions may not be successful, even when our rights have been infringed. 

Furthermore, effective patent, trademark, trade dress, copyright, and trade secret protection may not be available in every country in 
which our products are available over the Internet. In addition, the legal standards relating to the validity, enforceability and scope of 
protection of intellectual property rights are uncertain and still evolving. 

Competition 

The market for software application monitoring and analytics solutions is evolving, complex, and defined by changing technology and 
customer needs. We expect competition to intensify in the future as competitors bundle new and more competitive offerings with their 
existing products and services, and as products and product enhancements are introduced into our markets. As we have expanded our 
capabilities beyond traditional APM, we increasingly compete with a wider range of vendors. We expect competition to continually 
evolve as enterprises shift to  dynamic multicloud environments and as more mature vendors look to provide a holistic approach to 
monitoring. 

The principal competitive factors in our markets are: 

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artificial intelligence capabilities; 

automation; 

product features, functionality, and reliability; 

ease and cost of deployment, use and maintenance; 

deployment options and flexibility; 

customer, technology, and platform support; 

ability to easily integrate with customers software application and IT infrastructure environments; 

the quality of data collection and correlation; 

interoperability and ease of integration; and 

brand recognition. 

While we believe we compete favorably on the basis of the foregoing factors, we may be at a competitive disadvantage to certain of 
our  current  and  future  competitors  as  they  may  be  able  to  devote  greater  resources  to  the  development  and  improvement  of  their 
products  and  services  than  we  can  and,  as  a  result,  may  be  able  to  respond  more  quickly  to  technological  changes  and  customers’ 
changing needs. Moreover, because our market is changing rapidly, it is possible that new entrants, especially those with substantial 
resources,  more  efficient  operating  models,  more  rapid  product  development  cycles  or  lower  marketing  costs,  could  introduce new 
products and services that disrupt the manner in which our all-in-one, highly automated approach addresses the needs of our customers 
and potential customers. 

We compete either directly or indirectly with: 

•  APM vendors, such as Cisco and New Relic; 

• 

Infrastructure monitoring vendors, such as BMC and Datadog; 

•  DEM vendors, such as Akamai and Catchpoint; 

• 

Security vendors such as Palo Alto Networks and Splunk; 

•  Open source and commercial open source vendors such as Elastic and Grafana; 

• 

• 

Point solutions from public cloud providers; and 

IT  operations  management,  AIOps,  and  business  intelligence  providers  with  offerings  that  cover  some  portion  of  the 
capabilities we provide. 

9 

 
In addition to the above companies, we also face potential competition from vendors in adjacent markets that may offer capabilities 
that  overlap  with  ours.  We  may  also  face  competition  from  companies  entering  our  market,  including  large  technology  companies 
which that could expand their platforms or acquire one of our competitors. 

Human Capital 

Human Capital Management 

We believe that our success is in large part due to the drive, creativity and the overall strength of our workforce. As of March 31, 2022, 
we  had  approximately  3,600 employees  operating  within  over  30  countries,  with  65%  outside  of  the  United  States.  In  countries  in 
which we operate we are subject to local labor law requirements. None of our employees are represented by a labor union and we have 
not experienced any work stoppages. We believe that our employee relations are strong.   

The health and safety of our colleagues and anyone who enters our workplace around the world is of paramount importance to us. As a 
result of the ongoing COVID-19 pandemic, we continued to implement the work from home policy that was established in fiscal year 
2021 to keep our employees safe in accordance with local and national health agency guidelines. We have introduced a hybrid work 
model  which  allows  employees  to  maintain flexibility  while  also  allowing  for opportunities  to  return  to  the  office  as the  pandemic 
recedes and safety concerns are abated in accordance with local authority guidelines. 

Compensation and Benefits 

Our compensation program is designed to attract, reward and retain talented individuals who possess the skills necessary to support 
our business, contribute to our strategic goals and create long-term value for our stockholders. We believe that our employees should 
have  a  strong  work/life  balance,  develop  and  grow  personally  and  professionally,  and  be  able  to  save  for  their  future.  We  provide 
employees with industry-competitive compensation and benefits, including retirement savings programs, the opportunity to invest in 
Dynatrace at a discount through our 2019 Employee Stock Purchase Plan (“ESPP”), and medical, dental, vision, and life and disability 
plans. Our benefits vary around the world due to local country regulations and cultural preferences. 

Diversity and Inclusion 

We believe that an equitable and inclusive environment comprised of diverse teams produces more creative solutions, results in better 
and more innovative products, and is important to our efforts to attract and retain key talent. We are focused on building an inclusive 
culture and sustaining a diverse workforce through a variety of company initiatives, such as employee training regarding unconscious 
bias and other diversity and inclusion-related topics designed to create a culture of belonging. We also provide resources and training 
to employees to ensure that as we continue to grow, we are hiring people of all types.  

Additionally,  Dynatrace  continues  to  be  recognized  as  an  employer  of  choice  earning  awards  around  the  globe  in  2021  and  2022. 
Some notable awards include being named the #1 IT Company in Austria, #1 Company in Upper Austria and #6 Company overall in 
Austria ranked by Trend in cooperation with Statista, Kununu, and XING, as well as being included in Inc’s Best-Led Companies of 
2021 list, Boston Globe’s Top 25 Local Companies List, BuiltIn Boston’s Best Places to Work in Boston and Bay Area lists, BuiltIn’s 
Best  Large  Companies  to Work  For  list  and  Detroit  Free  Press’  Top Workplace  list.  Dynatrace  was  also  honorably  mentioned  in  a 
number of categories by Comparably’s workplace awards including Best Company Outlook, Best Global Culture and Best Places to 
Work in Boston. 

Corporate Information 

Our principal executive offices are located at 1601 Trapelo Road, Suite 116, Waltham, MA 02451 and our telephone number is (781) 
530-1000. Our website address is www.dynatrace.com. Information contained on, or that can be accessed through, our website are not 
incorporated by reference into this Annual Report and should not be considered to be part of this Annual Report, and inclusions of our 
website address in this Annual Report are inactive textual references only. 

The  Dynatrace  design  logo  and  our  other  registered  or  common  law  trademarks,  service  marks  or  trade  names  appearing  in  this 
Annual Report are the property of Dynatrace LLC. This Annual Report includes our trademarks and trade names, including, without 
limitation, Dynatrace®, OneAgent®, SmartScape®, PurePath® and Davis®, which are our property and are protected under applicable 
intellectual  property  laws.  Other  trademarks  and  trade  names  referred  to  in  this Annual  Report  are  the  property  of  their  respective 
owners. 

10 

 
Available Information 

Our Annual  Reports  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  including  amendments  and 
exhibits to these reports filed pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange 
Act”)  are  available  free  of  charge  on  the  Investor  Relations  section  of  our  website  at  www.dynatrace.com  as  soon  as  reasonably 
practicable  after  we  file  or  furnish  such  material  with  the  Securities  and  Exchange  Commission  (“SEC”).  The  SEC  maintains  an 
Internet website at http://www.sec.gov that contains reports, and other information regarding us and other companies that file materials 
with the SEC electronically. 

ITEM 1A. RISK FACTORS  

Investing  in  our  common  stock  involves  a  high  degree  of  risk.  You  should  carefully  consider  the  risks  and  uncertainties  described 
below,  together  with  all  of  the  other  information  in  this Annual  Report  on  Form  10-K,  including  the  section  titled  “Management’s 
Discussion  and Analysis  of  Financial  Condition and  Results  of  Operations”  and  our  consolidated  financial  statements  and  related 
notes, before making a decision to invest in our common stock. The risks and uncertainties described below may not be the only ones 
we face. If any of the risks actually occur, our business, operating results, financial condition and prospects could be materially and 
adversely  affected.  In  that  event,  the  market  price  of  our  common  stock  could  decline,  and  you  could  lose  all  or  part  of  your 
investment. 

Risks Related to Our Business and Industry 

We have experienced rapid subscription revenue growth in recent periods, and our recent growth rates may not be indicative of our 
future growth. 

We  have  experienced  rapid  subscription  revenue  growth  in  recent  periods.  From  the  year  ended  March 31, 2020  to  the  year  ended 
March 31, 2021, our subscription revenue grew 34%, from $487.8 million to $655.2 million, respectively. From the year ended March 
31, 2021 to the year ended March 31, 2022, our subscription revenue grew 33%, from $655.2 million to $870.4 million, respectively. 
From the year ended March 31, 2020 to the year ended March 31, 2021, subscription revenue as a percentage of total revenue grew 
from 89% to 93%, respectively. From the year ended March 31, 2021 to the year ended March 31, 2022, subscription revenue as a 
percentage of total revenue grew from 93% to 94%, respectively. This subscription revenue growth may not be indicative of our future 
subscription revenue growth and we may not be able to sustain revenue growth consistent with recent history, or at all. We believe our 
ability to continue to increase our revenue depends on a number of factors, including, but not limited to: 

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our ability to attract new customers and retain and increase sales to existing customers; 

our ability to continue to expand customer adoption of our Dynatrace® platform; 

our ability to develop our existing platform and introduce new solutions on our platform; 

continued growth of cloud-based services and solutions; 

our ability to continue to develop and offer products and solutions that are superior to those of our competitors; 

our ability to retain customers;  

our ability to expand into new geographies and markets, including the business intelligence, data analytics, and application 
security markets; and 

our  ability  to  hire  and  retain  sufficient  numbers  of  sales  and  marketing,  research  and  development  and  general  and 
administrative personnel, and expand our global operations. 

If we are unable to achieve any of these requirements, our subscription revenue growth will be adversely affected. 

Our  quarterly  and  annual  operating  results  may  be  adversely  affected  due  to  a  variety  of  factors,  which  could  make  our  future 
results difficult to predict. 

Our  annual  and  quarterly  revenue  and  operating  results  have  fluctuated  significantly  in  the  past  and  may  vary  significantly  in  the 
future  due  to  a  variety  of  factors,  many  of  which  are  outside  of  our  control.  Our  financial  results  in  any  one  quarter  may  not  be 
meaningful and should not be relied upon as indicative of future performance. If our revenues, earnings or operating results fall below 
the expectations of investors or securities analysts in a particular quarter, or below any guidance that we may provide, the price of our 
common  stock  could decline. We  may  not  be  able  to  accurately  predict  our  future  billings,  revenues,  earnings  or  operating  results. 
Some of the important factors that may cause our operating results to fluctuate from quarter to quarter or year to year include: 

11 

 
 
 
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fluctuations in the demand for our solutions, and the timing of purchases by our customers, particularly larger purchases; 

fluctuations  in  the  rate  of  utilization  by  customers  of  the  cloud  to  manage  their  business  needs,  or  a  slow-down  in  the 
migration of enterprise systems to the cloud; 

our ability to attract new customers and retain existing customers; 

our ability to expand into new geographies and markets, including the business intelligence, data analytics, and application 
security markets; 

the budgeting cycles and internal purchasing priorities of our customers; 

changes in customer renewal rates, churn and our ability to cross-sell additional solutions to our existing customers and our 
ability to up-sell additional quantities of previously purchased products to existing customers; 

the seasonal buying patterns of our customers; 

the payment terms and contract term length associated with our product sales and their effect on our billings and free cash 
flow; 

changes in customer requirements or market needs; 

the  emergence  of  significant  privacy,  data  protection,  systems  and  application  security  or  other  threats,  regulations  or 
requirements  applicable  to  the  use  of  enterprise  systems  or  cloud-based  systems  that  we  are  not  prepared  to  meet  or  that 
require additional investment by us; 

changes in the demand and growth rate of the market for software intelligence, monitoring, application security, and analytics 
solutions; 

our  ability  to  anticipate  or  respond  to  changes  in  the  competitive  landscape,  or  improvements  in  the  functionality  of 
competing solutions that reduce or eliminate one or more of our competitive advantages; 

our ability to timely develop, introduce and gain market acceptance for new solutions and product enhancements; 

our ability to adapt and update our products and solutions on an ongoing and timely basis in order to maintain compatibility 
and efficacy with the frequently changing and expanding variety of software and systems that our products are designed to 
monitor; 

our ability to maintain and expand our relationships with strategic technology partners, who own, operate and offer the major 
platforms on which applications operate, with which we must interoperate and remain compatible, and from which we must 
obtain certifications and endorsements in order to maintain credibility and momentum in the market; 

our ability to control costs, including our operating expenses; 

our  ability  to  efficiently  complete  and  integrate  any  acquisitions  or  business  combinations  that  we  may  undertake  in  the 
future; 

general  economic,  industry  and  market  conditions,  both  domestically  and  in  our  foreign  markets,  including  regional  or 
geopoliticial conflicts or other disruptions to commerce; 

the emergence of new technologies or trends in the marketplace, or a change in the trends that are important to our strategy 
and the value of our platform in the marketplace; 

foreign currency exchange rate fluctuations; 

the  timing  of  revenue  recognition  for  our  customer  transactions,  and  the  effect  of  the  mix  of  time-based  licenses,  SaaS 
subscriptions and perpetual licenses on the timing of revenue recognition; 

extraordinary expenses, such as litigation or other dispute-related settlement payments; and 

future accounting pronouncements or changes in our accounting policies. 

Any one of the factors referred to above or the cumulative effect of some of the factors referred to above may result in our operating 
results being below our expectations and the expectations of securities analysts and investors and any guidance that we may provide, 
or may result in significant fluctuations in our quarterly and annual operating results, including fluctuations in our key performance 
indicators. This variability and unpredictability could result in our failure to meet our business plan or the expectations of securities 
analysts or investors for any period. In addition, a significant percentage of our operating expenses are fixed in nature in the short term 
and  based  on  forecasted  revenue  trends.  Accordingly,  in  the  event  of  revenue  shortfalls,  we  are  generally  unable  to  mitigate  the 
negative impact on margins in the short term. 

12 

 
Market  adoption  of  software  intelligence  solutions  for  observability,  application  performance  monitoring,  digital  experience 
monitoring, infrastructure monitoring, AIOps, business intelligence and analytics, and application security is relatively new and 
may not grow as we expect, which may harm our business and prospects. 

The  utilization  of  software  intelligence  solutions,  such  as  the  Dynatrace®  platform,  for  observability,  application  performance 
monitoring,  digital  experience  monitoring,  infrastructure  monitoring,  AIOps,  business  intelligence  and  analytics,  and  application 
security is relatively new. We believe our future success will depend in large part on the growth, if any, in the demand for software 
intelligence solutions, particularly the demand for enterprise-wide solutions and our ability to provide solutions that meet such ever-
evolving  needs.  We  currently  target  the  markets  for  observability,  application  performance  monitoring  (“APM”),  infrastructure 
monitoring, AIOps, digital experience monitoring, business intelligence and analytics and application security. It is difficult to predict 
customer demand, adoption, churn and renewal rates for our new and existing solutions, the rate at which existing customers expand 
their usage of our solutions, the size and growth rate of the market for our solutions. Expansion in our addressable market depends on 
a number of factors, including the continued and growing reliance of enterprises on software applications to manage and drive critical 
business functions and customer interactions, increased use of microservices and containers, as well as the continued proliferation of 
mobile applications, large data sets, cloud computing and the Internet of Things. If our solutions do not achieve widespread adoption, 
we are not able to develop new solutions that meet customer needs or there is a reduction in demand for software intelligence solutions 
generally, it could result in reduced customer purchases, reduced renewal rates and decreased revenue, any of which will adversely 
affect our business, operating results and financial condition. 

Our  business  is  dependent  on  overall  demand  for  software  intelligence  solutions  and  therefore  reduced  spending  on  software 
intelligence solutions or overall adverse economic conditions may negatively affect our business, operating results and financial 
condition. 

Our  business  depends  on  the  overall  demand  for  software  intelligence  solutions,  particularly  demand  from  mid-  to  large-sized 
accounts  worldwide,  and  the  purchase  of  our  solutions  by  such  organizations  is  often  discretionary.  In  an  economic  downturn  or 
during periods of economic or political instability, our customers may reduce their operating or IT budgets, which could cause them to 
defer  or  forego  purchases  of  software  intelligence  solutions,  including  ours.  Customers  may  delay  or  cancel  IT  projects  or  seek  to 
lower  their  costs  by  renegotiating  vendor  contracts  or  renewals.  To  the  extent  purchases  of  software  intelligence  solutions  are 
perceived by existing customers and potential customers to be discretionary, our revenue may be disproportionately affected by delays 
or reductions in general IT spending. Weak or turbulent global economic conditions or a reduction in software intelligence spending, 
even if general economic conditions remain unaffected, could adversely impact our business, operating results and financial condition 
in a number of ways, including longer sales cycles, lower prices for our solutions, reduced subscription renewals and lower revenue. 
In addition, any negative economic effects or instability resulting from changes in the political environment and international relations 
in the United States or other key markets as well as resulting regulatory or tax policy changes may adversely affect our business and 
financial results. 

As the market for software intelligence solutions is new and continues to develop, trends in spending remain unpredictable and subject 
to reductions due to the changing technology environment and customer needs as well as uncertainties about the future. 

The effects of the ongoing COVID-19 pandemic have materially affected how we and our customers are operating our businesses, 
and  the  duration  and  extent  to  which  the  pandemic  and  any  related  economic  downturn  will  impact  our  future  results  of 
operations and overall financial performance remains uncertain. 

The  global  COVID-19  pandemic,  and  the  related  adverse  public  health  developments,  including  orders  to  shelter-in-place,  travel 
restrictions, and mandated business closures, have adversely affected workforces, organizations, customers, economies, and financial 
markets globally, leading to an economic downturn and increased market volatility. It also disrupted the normal operations of many 
businesses, including our business, and many of our customers’ businesses. 

As  a  result  of  the  ongoing  COVID-19 pandemic,  we  limited  occupancy or  temporarily closed  our global  offices,  and  suspended  or 
limited company-related travel. A majority of all Dynatrace employees globally are continuing to work from home, and we changed 
many previously in-person employee, customer or industry events to virtual-only, such as our annual Sales Kickoff and Perform 2021. 
We also changed how we spend on marketing and lead generation activities, putting an increased focus on digital, on-line marketing 
and lead generation. We are returning to in-person events, such as Sales Kickoff 2022, where a large number of our employees are 
gathered  in  a  single  venue  and  may  be  exposed  to  or  be  infected  by  the  coronavirus,  which  could  have  a  negative  impact  on  our 
productivity.  

The  conditions  caused  by  the  ongoing  COVID-19  pandemic  may  affect  our  customers’ and  prospective  customers’  businesses,  and 
may have an adverse impact on their ability or willingness to spend on software platforms or purchase our offerings or the timing of 
their  purchasing  decisions.  The  impact  of  the  pandemic  on  our  customers  or  prospective  customers  could  also  result  in  pricing 
discounts or extended payment terms; reductions in the amount or duration of customers’ subscription contracts or term licenses; or 
increase customer attrition rates. All of the foregoing could adversely affect our future sales, operating results and overall  financial 
performance.   

13 

 
While the Federally-imposed vaccine mandate has been rendered unenforceable, in the event that we are in the future required by the 
laws  of  the  countries  within  which  we  operate  to  ensure  that  substantially  all  of  our  employees  within  those  countries  are  fully 
vaccinated,  some  of  our  employees  who  fail  or  refuse  to  comply  may  be  suspended  or  terminated  or  they  may  resign  their 
employment, which could have a negative impact on our productivity, employee morale, sales, operating results and overall financial 
performance. If fail to comply with these requirements, our sales within those countries could be negatively impacted, and we could 
be exposed to additional legal claims. 

The  duration  and  extent  of  the  impact  from  the  ongoing  COVID-19  pandemic  depends  on  future  developments  that  cannot  be 
accurately predicted at this time, such as the continued transmission rate of the virus, the extent and effectiveness of current and future 
containment actions including actions that are mandated by local, regional and national governments, agencies and health authorities, 
the disruption caused by such actions, the efficacy of vaccines and rates of vaccination in various states and countries, the emergence 
of coronavirus variants such as the “omicron” variant and others as yet unknown, and the impact of these and other factors on our 
employees,  customers,  partners,  vendors  and  the  global  economy.  If  we  are  not  able  to  respond  to  and  manage  the  impact  of  such 
events effectively, our business will be harmed.   

To  the  extent  the  ongoing  COVID-19  pandemic  adversely  affects  our  business  and  financial  results,  it  may  also  have  the  effect  of 
heightening  many  of  the  other  risks  described  in  this  “Risk  Factors”  section,  including,  in  particular,  risks  related  to  our  ability  to 
secure  customer  renewals,  the  addition  of  new  customers  and  increased  revenue  from  existing  customers,  risks  that  our  operating 
results  could  be  negatively  affected  by  changes  in  the  sizes  or  types  of  businesses  that  purchase  our  platform  and  the  risk  that 
weakened global economic conditions may harm our industry, business and results of operations. 

If  we  cannot  successfully  execute  on  our  strategy  and  continue  to  develop  and  effectively  market  solutions  that  anticipate  and 
respond to the needs of our customers, our business, operating results and financial condition may suffer. 

The  market  for  software  intelligence  solutions  is  at  an  early  stage  of  development  and  is  characterized  by  constant  change  and 
innovation, and we expect it to continue to rapidly evolve. Moreover, many of our customers operate in industries characterized by 
changing  technologies  and business  models,  which  require them  to develop  and  manage increasingly  complex  software  application 
and IT infrastructure environments. Our future success, if any, will be based on our ability to consistently provide our customers with 
a  unified,  real-time  view  into  the  performance  of  their  software  applications  and  IT  infrastructure,  provide  notification  and 
prioritization  of  degradations  and  failures,  perform  root  cause  analysis  of  performance  issues,  and  analyze  the  quality  of  their  end 
users’ experiences and the resulting impact on their businesses and brands. If we do not respond to the rapidly changing needs of our 
customers by developing and making available new solutions and solution enhancements that can address evolving customer needs on 
a timely basis, our competitive position and business prospects will be harmed. 

In  addition,  the  process  of  developing  new  technology  is  complex  and  uncertain,  and  if  we  fail  to  accurately  predict  customers’ 
changing  needs  and  emerging  technological  trends,  our  business  could  be  harmed.  We  believe  that  we  must  continue  to  dedicate 
significant resources to our research and development efforts, including significant resources to developing new solutions and solution 
enhancements  before  knowing  whether  the  market  will  accept  them.  For  example,  we  made  significant  investments  in  our  new 
application security offering. Our new solutions and solution enhancements, including our new application security offering, could fail 
to attain sufficient market acceptance for many reasons, including: 

• 

• 

• 

• 

• 

• 

• 

• 

delays in developing and releasing new solutions or enhancements to the market; 

delays or failures to provide updates to customers to maintain compatibility between Dynatrace® and the various applications 
and platforms being used in the customers’ applications and multicloud environments; 

failures to accurately predict market or customer demands; 

inability of our sales and marketing teams or those of our partners to sell solutions for new markets and product categories; 

defects, errors or failures in the design or performance of our new solutions or solution enhancements; 

negative publicity about the performance or effectiveness of our solutions; 

the introduction or anticipated introduction of competing products by our competitors; and 

the perceived value of our solutions or enhancements relative to their cost. 

In addition to developing new solutions or enhancements using internal resources, we may acquire technologies from a third party, or 
acquire  another  company.      Such  acquisition(s)  could  be  unsuccessful  for  a  variety  of  reasons,  require  significant  management 
attention,  disrupt  our  business,  dilute  stockholder  value  and  adversely  affect  our  results  of  operations.      For  a  description  of  risks 
related to potential acquisitions, see below under “Risks Related to Legal, Regulatory, Accounting, and Tax Matters”. 

To the extent we are not able to continue to execute on our business model to timely and effectively develop or acquire and market 
applications to address these challenges and attain market acceptance, our business, operating results and financial condition will be 
adversely affected. 

14 

 
Further,  we  may  make  changes  to  our  solutions  that  our  customers  do  not  value  or  find  useful.  We  may  also  discontinue  certain 
features, begin to charge for certain features that are currently free or increase fees for any of our features or usage of our solutions. If 
our new solutions, enhancements or pricing strategies do not achieve adequate acceptance in the market, our competitive position will 
be impaired, our revenue may decline or grow more slowly than expected and the negative impact on our operating results may be 
particularly acute, and we may not receive a return on our investment in the upfront research and development, sales and marketing 
and other expenses we incur in connection with new solutions or solution enhancements. 

In  addition,  should  customers  incur  damages  as  a  result  of  our  solutions’  failure  to  perform  as  expected,  for  example  by  failing  to 
detect security risks, the affected customer(s) may seek to terminate their contracts with or recover their damages from us and we may 
be exposed to reputational harm. 

If our platform and solutions do not effectively interoperate with our customers’ existing or future IT infrastructures, installations 
of our solutions could be delayed or canceled, which would harm our business. 

Our  success  depends  on  the  interoperability  of  our  platform  and  solutions  with  third-party  operating  systems,  applications,  cloud 
platform, data and devices that we have not developed and do not control. Any changes in such operating systems, applications, cloud 
platforms,  data  or  devices  that  degrade  the  functionality  of  our  platform  or  solutions  or  give  preferential  treatment  to  competitive 
software  could  adversely  affect  the  adoption  and  usage  of  our  platform.  We  may  not  be  successful  in  adapting  our  platform  or 
solutions to operate effectively with these systems, applications, cloud platforms, data or devices. If it is difficult for our customers to 
access and use our platform or solutions, or if our platform or solutions cannot connect a broadening range of applications, data and 
devices, then our customer growth and retention may be harmed, and our business and operating results could be adversely affected. 

Multicloud deployments utilize multiple third-party platforms and technologies, and these technologies are updated to new versions at 
a  rapid  pace.  As  a  result,  we  deliver  frequent  updates  to  our  solutions  designed  to  maintain  compatibility  and  support  for  our 
customers’ changing technology environments and ensure our solutions’ ability to continue to monitor the customer’s applications. If 
our solutions fail to work with any one or more of these technologies or applications, or if our customers fail to install the most recent 
updates  and  versions  of  our  solutions  that  we  offer,  our  solutions  will  be  unable  to  continuously  monitor  our  customer’s  critical 
business applications. 

Ensuring that our solutions are up-to-date and compatible with the technology and multicloud platforms utilized by our customers is 
critical  to  our  success.  We  have  formed  alliances  with  many  technology  and  cloud  platform  providers  to  provide  updates  to  our 
solutions to maintain compatibility. We work with technology and cloud platform providers to understand and align updates to their 
product roadmaps and engage in early access and other programs to ensure compatibility of our solutions with the technology vendor’s 
generally available release. If our relations with our technology partners degrades or ceases we may be unable to deliver these updates, 
or if our customers fail to install the most recent updates and versions of our solutions that we offer, then our customers’ ability to 
benefit from our solution may decrease significantly and, in some instances, may require the customer to de-install our solution due to 
the incompatibility of our solution with the customer’s applications. 

Our  future  revenues  and  operating  results  will  be  harmed  if  we  are  unable  to  acquire  new  customers,  if  our  customers  do  not 
renew their contracts with us, or if we are unable to expand sales to our existing customers or develop new solutions that achieve 
market acceptance. 

To continue to grow our business, it is important that we continue to attract new customers to purchase and use our solutions. Our 
success in attracting new customers depends on numerous factors, including our ability to: 

• 

• 

• 

• 

• 

• 

• 

offer a compelling software intelligence platform and solutions; 

execute our sales and marketing strategy; 

effectively  identify,  attract,  on-board,  train,  develop,  motivate  and  retain  new  sales,  marketing,  professional  services  and 
support personnel in the markets we pursue; 

develop  or  expand  relationships  with  technology  partners,  systems  integrators,  resellers,  online  marketplaces  and  other 
partners including hyperscalers such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, IBM Red Hat and 
others, some of which may also compete with us; 

expand into new geographies and markets, including the business intelligence and data analytics market; 

deploy our platform and solutions for new customers; and 

provide quality customer support and professional services. 

15 

 
 
Our customers have no obligation to renew their maintenance, SaaS and/or term-license agreements, and our customers may decide 
not to renew these agreements with a similar contract period, at the same prices and terms or with the same or a greater number of 
licenses. Although  our  customer  retention  rate  has  historically  been  strong,  some  of  our  customers  have  elected  not  to  renew  their 
agreements  with  us,  and  it  is  difficult  to  accurately predict  long-term  customer  retention,  churn  and  expansion  rates.  Our  customer 
retention and expansion rates may decline or fluctuate as a result of a number of factors, including our customers’ satisfaction with our 
solutions platform, our customer support and professional services, our prices and pricing plans, the competitiveness of other software 
products  and  services, reductions  in  our  customers’  spending  levels,  user  adoption of  our  solutions,  deployment  success,  utilization 
rates by our customers, new product releases and changes to our product offerings. If our customers do not renew their maintenance, 
SaaS and/or term-license agreements, or renew on less favorable terms, our business, financial condition and operating results may be 
adversely affected. 

Our ability to increase revenue also depends in part on our ability to increase deployment of our solutions by existing customers. Our 
ability to increase sales to existing customers depends on several factors, including their experience with implementing and using our 
platform and the existing solutions they have implemented, their ability to integrate our solutions with existing technologies, and our 
pricing  model. A  failure  to  increase  sales  to  existing  customers  could  adversely  affect  our  business,  operating  results  and  financial 
condition. 

Failure to effectively expand our sales and marketing capabilities could harm our ability to execute on our business plan, increase 
our customer base and achieve broader market acceptance of our applications. 

Our ability to increase our customer base and achieve broader market acceptance of our solutions will depend to a significant extent 
on the ability of our sales and marketing organizations to work together to drive our sales pipeline and cultivate customer and partner 
relationships to drive revenue growth. We have invested in and plan to continue expanding our sales and marketing organizations, both 
domestically  and  internationally.  We  also  plan  to  dedicate  significant  resources  to  sales  and  marketing  programs,  including  lead 
generation  activities  and  brand  awareness  campaigns,  such  as  our  industry  events,  webinars  and  user  events  with  an  increased 
investment in digital or online activities. If we are unable to  effectively identify, hire, on-board, train, develop, motivate and retain 
talented sales personnel or marketing personnel or if our new sales personnel or marketing personnel or online investments are unable 
to achieve desired productivity levels in a reasonable period of time, our ability to increase our customer base and achieve broader 
market acceptance of our applications could be harmed. 

We face significant competition, which may adversely affect our ability to add new customers, retain existing customers and grow 
our business. 

The markets in which we compete are highly competitive, fragmented, evolving, complex and defined by rapidly changing technology 
and customer demands, and we expect competition to continue to increase in the future. A number of companies, some of which are 
larger and have more resources than we do, have developed or are developing products and services that currently, or in the future 
may, compete with some or all of our solutions. This competition could result in increased pricing pressure, reduced profit margins, 
increased sales and marketing expenses and our failure to increase, or loss of, market share, any of which could adversely affect our 
business, operating results and financial condition. 

We compete either directly or indirectly with observability vendors such as Datadog and Splunk, application performance monitoring 
vendors such as Cisco, Broadcom, and New Relic, infrastructure monitoring vendors such as Datadog and Nagios, Digital Experience 
Management vendors such as Akamai and Catchpoint, point solutions from cloud providers such as Amazon Web Services (“AWS”), 
Microsoft Azure  and  Google  Cloud  Platform,  and  other  business  intelligence  and  monitoring  and  analytics  providers  that  provide 
some  portion  of  the  services  that  we  provide.  Our  competitors  may  have  longer-term  and  more  extensive  relationships  with  our 
existing and potential customers that provide them with an advantage in competing for business with those customers. Further, to the 
extent  that  one  of  our  competitors  establishes  or  strengthens  a  cooperative  relationship  with,  or  acquires  one  or  more  software 
application performance monitoring, data analytics, compliance or network visibility vendors, it could adversely affect our ability to 
compete. 

We  may  also  face  competition  from  companies  entering  our  market,  which  has  a  relatively  low  barrier  to  entry  in  some  segments, 
including  large  technology  companies  that  could  expand  their  platforms  or  acquire  one  of  our  competitors.  Many  existing  and 
potential competitors enjoy substantial competitive advantages, such as: 

• 

• 

• 

• 

• 

larger sales and marketing budgets and resources; 

access to larger customer bases which often provide incumbency advantages; 

broader global distribution and presence; 

the ability to bundle competitive offerings with other products and services; 

greater brand recognition and longer operating histories; 

16 

 
• 

• 

• 

• 

lower labor and development costs; 

greater resources to make acquisitions; 

larger and more mature intellectual property portfolios; and 

substantially greater financial, technical, management and other resources. 

Additionally,  in  certain  circumstances,  and  particularly  among  large  technology  companies  that  have  complex  and  large  software 
application and IT infrastructure environments, customers may elect to build in-house solutions to address their software intelligence 
needs. Any such in-house solutions could leverage open source software, and therefore be made generally available at little or no cost. 

These  competitive  pressures  in  our  markets  or  our  failure  to  compete  effectively  may  result  in  fewer  customers,  price  reductions, 
fewer  orders,  reduced  revenue  and  gross  profit,  and  loss  of  market  share.  Any  failure  to  meet  and  address  these  factors  could 
materially and adversely affect our business, operating results and financial condition. 

If the prices we charge for our solutions and services are unacceptable to our customers, our operating results will be harmed. 

As the market for our solutions matures, or as new or existing competitors introduce new products or services that compete with ours, 
we may experience pricing pressure and be unable to renew our agreements with existing customers or attract new customers at prices 
that  are  consistent  with  our  current pricing model  and  operating  budget. If  this  were  to occur,  it  is  possible  that  we would  have  to 
change our pricing model or reduce our prices, which could harm our revenue, gross margin and operating results. Pricing decisions 
may  also  impact  the  mix  of  adoption  among  our  licensing  and  subscription  models,  and  negatively  impact  our  overall  revenue. 
Moreover,  large  global  accounts,  which  we  expect  will  account  for  a  large  portion  of  our  business  in  the  future,  may  demand 
substantial price concessions. If we are, for any reason, required to reduce our prices, our revenue, gross margin, profitability, financial 
position and cash flow may be adversely affected. 

We expect our billings and revenue mix to vary over time, which could harm our gross margin, cash flows, and operating results. 

Our historical expansion with customers has typically been achieved by executing additional contracts, each with unique pricing and 
anniversary  dates.  We  are  transitioning  to  a  program  that  combines  these  contracts  into  one  single,  often  multi-year  contract  per 
customer  with  one  single  anniversary  date,  which  may  result  in  variability  in  the  timing  and  amounts  of  our  billings  which  could 
impact  our operating  results, including  our deferred  revenue  and  our  remaining  performance  obligations.  In  addition,  our  transition 
away from perpetual licenses will continue to have the effect of reducing our deferred revenue balance. 

Our gross margins, cash flows and operating results could also be harmed by further changes in billings and revenue mix and costs, 
together with numerous other factors, including: entry into new lower margin markets or growth in lower margin markets; entry into 
markets with different pricing and cost structures; pricing discounts; and increased price competition. Any one of these factors or the 
cumulative  effects  of  certain  of  these  factors  may  result  in  significant  fluctuations  in  our  revenues,  billings,  gross  margin,  and 
operating results. This variability and unpredictability could result in our failure to meet internal expectations or those of securities 
analysts or investors for a particular period. If we fail to meet or exceed such expectations for these or any other reasons, the market 
price of our common stock could decline. 

If we are unable to maintain successful relationships with our partners, or if our partners fail to perform, our ability to market, sell 
and distribute our applications and services will be limited, and our business, operating results and financial condition could be 
harmed. 

In addition to our sales force, we rely on partners, including our strategic partners to increase our sales and distribution of our software 
and  services. We  also  have  independent  software  vendor partners  whose  integrations  may  increase  the  breadth  of  the  ecosystem  in 
which our solutions can operate, and the size of the market that our solutions can address. We also have partnerships with hyperscalers 
such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, IBM Red Hat and others on which many of our customers 
depend,  and  through  which  our  customers  may  be  able  to  procure  and  deploy  our  solution.  We  are  dependent  on  these  partner 
relationships  to  contribute  to  enabling  our  sales  growth.  We  expect  that  our  future  growth  will  be  increasingly  dependent  on  the 
success of our partners and our partner relationships, and if those partnerships do not provide such benefits, our ability to grow our 
business  will  be  harmed.  If  we  are  unable  to  scale  our  partner  relationships  effectively,  or  if  our  partners  are  unable  to  serve  our 
customers effectively, we may need to expand our services organization, which could adversely affect our results of operations. 

Our  agreements  with  our  partners  are  generally  non-exclusive,  meaning  our  partners  may  offer  products  from  several  different 
companies  to  their  customers  or  have  their  products  or  technologies  also  interoperate  with  products  and  technologies  of  other 
companies,  including  products  that  compete  with  our  offerings.  Moreover,  some  of  our  partners  also  compete  with  us  and  if  our 
partners do not effectively market and sell our offerings, choose to use greater efforts to market and sell their own products or those of 
our  competitors or  fail  to  meet  the  needs  of  our  customers,  our  ability  to grow  our  business  and  sell  our offerings  will  be  harmed. 
Many of our customers are also customers of hyperscalers, such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, 

17 

 
IBM Red Hat. If our solutions fail to interoperate effectively with the hyperscalers’ products, or if our partnership(s) with one or more 
of  these  hyperscalers  is  not  successful  or  is  terminated,  our  ability  to  sell  additional  products  to  these  customers  and our  ability  to 
grow our business will be harmed. Furthermore, our partners may cease marketing our offerings with limited or no notice and with 
little or no penalty, and new partners could require extensive training and may take several months or more to achieve productivity. 
The  loss  of  a  substantial  number  of  our  partners,  our  possible  inability  to  replace  them  or  our  failure  to  recruit  additional  partners 
could harm our results of operations. Our partner structure could also subject us to lawsuits or reputational harm if, for example, a 
partner misrepresents the functionality of our offerings to customers or violates applicable laws or our corporate policies. 

We  believe  that  our  brand  is  integral  to  our  future  success  and  if  we  fail  to  cost-effectively  promote  or  protect  our  brand,  our 
business and competitive position may be harmed. 

We believe that maintaining and enhancing our brand and increasing market awareness of our company and our solutions are critical 
to  achieving  broad  market  acceptance  of  our  existing  and  future  solutions  and  are  important  elements  in  attracting  and  retaining 
customers,  partners  and  employees,  particularly  as  we  continue  to  expand  internationally  and  introduce  new  products.  In  addition, 
independent  industry  analysts,  such  as  Gartner  and  Forrester,  often  provide  reviews  of  our  solutions,  as  well  as  those  of  our 
competitors, and perception of our solutions in the marketplace may be significantly influenced by these reviews. We have no control 
over what these or other industry analysts report, and because industry analysts may influence current and potential customers, our 
brand could be harmed if they do not provide a positive review of our solutions or view us as a market leader. 

The successful promotion of our brand and the market’s awareness of our solutions and platform will depend largely upon our ability 
to continue to offer enterprise-grade software intelligence solutions, our ability to be thought leaders in application intelligence, our 
marketing  efforts  and  our  ability  to  successfully  differentiate  our  solutions  from  those  of  our  competitors.  We  have  invested,  and 
expect to continue to invest, substantial resources to promote and maintain our brand and generate sales leads, both domestically and 
internationally, but there is no guarantee that our brand development strategies will enhance the recognition of our brand or lead to 
increased  sales.  If  our efforts  to  promote  and  maintain our  brand  are  not  cost-effective or  successful,  our  operating  results  and  our 
ability to attract and retain customers, partners and employees may be adversely affected. In addition, even if our brand recognition 
and customer loyalty increases, this may not result in increased sales of our solutions or higher revenue. 

Our sales cycles can be long, unpredictable and vary seasonally, which can cause significant variation in the number and size of 
transactions that close in a particular quarter. 

Our results of operations may fluctuate, in part, because of the resource-intensive nature of our sales efforts, the length and variability 
of  the  sales  cycle  for  our  platform  and  the  difficulty  in  making  short-term  adjustments  to  our  operating  expenses.  Many  of  our 
customers are large accounts, whose purchasing decisions, budget cycles and constraints and evaluation processes are unpredictable 
and out of our control. The length of our sales cycle, from initial evaluation to payment for our subscriptions can range from several 
months  to  over  a  year  and  can  vary  substantially  from  customer  to  customer.  Our  sales  efforts  involve  significant  investment  of 
resources in field sales, partner development, marketing and educating our customers about the use, technical capabilities and benefits 
of  our  platform  and  services.  Customers  often  undertake  a  prolonged  evaluation  process,  which  frequently  involves  not  only  our 
platform but also those of other companies or the consideration of internally developed alternatives including those using open-source 
software. Some of our customers initially deploy our platform on a limited basis, with no guarantee that they will deploy our platform 
widely  enough  across  their  organization  to  justify  our  substantial  pre-sales  investment. As  a  result,  it  is  difficult  to  predict  exactly 
when, or even if, we will make a sale to a potential customer or if we can increase sales to our existing customers. Large individual 
sales  have,  in  some  cases,  occurred  in  quarters  subsequent  to  those  we  anticipated,  or  have  not  occurred  at  all.  If  our  sales  cycle 
lengthens  or  our  substantial  upfront  investments  do  not  result  in  sufficient  revenue  to  justify  our  investments,  our operating  results 
could be adversely affected. 

We  have  experienced  seasonal  and  end-of-quarter  concentration  of  our  transactions  and  variations  in  the  number  and  size  of 
transactions that close in a particular quarter, which impacts our ability to grow revenue over the long term and plan and manage cash 
flows and other aspects of our business and cost structure. Our transactions vary by quarter, with the third fiscal quarter typically being 
our  largest.  In  addition,  within  each quarter,  a  significant portion  of our  transactions  occur  in  the  last  two  weeks  of  that  quarter. If 
expectations for our business turn out to be inaccurate, our revenue growth may be adversely affected over time and we may not be 
able to adjust our cost structure on a timely basis and our cash flows and results of operations may suffer. 

Any  failure  to  offer  high-quality  customer  support  and  professional  services  may  adversely  affect  our  relationships  with  our 
customers and our financial results. 

We  typically  bundle  customer  support  with  arrangements  for  our  solutions,  and  offer  professional  services  for  implementation  and 
training. In deploying and using our platform and solutions, our customers may require the assistance of our services teams to resolve 
complex  technical  and  operational  issues.  Increased  customer  demand  for  support,  without  corresponding  revenue,  could  increase 
costs  and  adversely  affect  our  operating  results.  We  may  also  be  unable  to  respond  quickly  enough  to  accommodate  short-term 
increases in customer demand for support. If we fail to meet our service level commitments, which relate to uptime, response times, 

18 

 
escalation procedures, and time to problem resolution, or if we suffer extended periods of unavailability for our solutions, we may be 
contractually  obligated  to  provide  these  customers  with  service  credits  or  penalties,  refunds  for  prepaid  amounts  related  to  unused 
subscription  services,  or  we  could  face  contract  terminations.  Our  sales  are  highly  dependent  on  our  reputation  and  on  positive 
recommendations from our existing customers. Any failure to maintain high-quality customer support and professional services, or a 
market  perception  that  we  do  not  maintain  high-quality  product  support  or  services,  could  adversely  affect  our  reputation,  and  our 
ability to sell our solutions to existing and new customers. 

Our ability to succeed depends on the experience and expertise of  our senior management team. If we are unable to retain and 
motivate our personnel, our business, operating results and prospects may be harmed. 

Our ability to succeed depends in significant part on the experience and expertise of our senior management team, including our Chief 
Executive Officer and other executive officers. All members of our senior management team are employed on an at-will basis, which 
means that they are not contractually obligated to remain employed with us and could terminate their employment with us at any time. 
Accordingly, and in spite of our efforts to retain our senior management team, our Chief Executive Officer or any other member of our 
senior  management  team  could  terminate  his  or  her  employment  with  us  at  any  time,  which  could  disrupt  our  operations  and 
negatively  impact  employee  morale  and  our  culture.  After  his  or  her  termination,  such  person  could  go  to  work  for  one  of  our 
competitors, after the expiration of any applicable non-compete period, and the restrictions on non-competition may in any case be 
difficult to enforce depending on the circumstances. As announced on May 18, 2022, our Chief Financial Officer, Kevin Burns, will be 
leaving the Company at the end of the calendar year 2022. We have initiated a search for a new Chief Financial Officer, and Mr. Burns 
will work with us to ensure a smooth transition. 

The loss of our Chief Executive Officer or other senior executive officers or one or more members of our senior management team, 
particularly if closely grouped, could disrupt our operations, negatively impact employee morale and our culture, and adversely affect 
our  ability  to  formulate  and  execute  our  business  plan  and  thus,  our  business,  operating  results  and  prospects  could  be  adversely 
affected. If we fail to develop effective succession plans for our senior management team, and to identify, recruit, onboard, train and 
integrate strategic hires, our business, operating results and financial condition could be adversely affected. 

We rely on highly skilled personnel and, if we are unable to attract, retain or motivate substantial numbers of qualified personnel 
or expand and train our sales force, we may not be able to grow effectively. 

Our success largely depends on the talents and efforts of key technical, sales and marketing employees and our future success depends 
on our continuing ability to effectively identify, hire, on-board, train, develop, motivate and retain highly skilled personnel for all areas 
of our organization. Competition in our industry is intense, and often leads to significant increased compensation and other personnel 
costs.  In  addition,  competition  for  employees  with  experience  in  our  industry  can  be  intense,  particularly  in  Europe,  where  our 
research  and  development  operations  are  concentrated  and  where  other  technology  companies  compete  for  management  and 
engineering  talent.  Our  continued  ability  to  compete  and  grow  effectively  depends  on  our  ability  to  attract  substantial  numbers  of 
qualified new employees and to retain and motivate our existing employees. 

We  believe  that  our  corporate  culture  has  contributed  to our  success,  and  if  we  cannot  successfully  maintain  our  culture  as  we 
grow, we could lose the innovation, creativity and teamwork fostered by our culture. 

We believe that a critical component to our success has been our corporate culture. We believe our culture has contributed significantly 
to  our  abilities  to  innovate  and  develop  new  technologies, and  to  attract  and  retain  employees. We  have  spent  substantial  time  and 
resources in building our team while maintaining this corporate culture. We have experienced rapid growth in our employee headcount 
and international presence. The rapid influx of large numbers of people from different business backgrounds in different geographic 
locations, and the substantial increase in the proportion of employees who work from home versus in our officers along with recent 
restrictions and requirement on our workplaces imposed by various governments and health authorities, may make it difficult for us to 
maintain our corporate culture of innovation. If our culture is negatively affected,  our ability to support  our growth and innovation 
may diminish. 

Our debt obligations contain restrictions that impact our business and expose us to risks that could adversely affect our liquidity 
and financial condition. 

At March 31, 2022, we had approximately $300.0 million of aggregate indebtedness, as defined in the Credit Agreement, consisting of 
$281.1 million outstanding under our first lien term loan facility, $15.6 million outstanding under a $25.0 million letter of credit sub-
facility  and  $7.2  million  in  unamortized  debt  issuance  fees.  Under  our  first  lien  term  loan  facility,  we  were  required  to  repay 
approximately  $2.4 million  of  principal  at  the  end  of  each  quarter  and  are  required  to  pay  accrued  interest  on  the  last  day  of  each 
interest accrual period. During the second quarter of fiscal 2020, we repaid all outstanding borrowings and accrued interest under our 
second lien term loan facility. Interest accrual periods under each loan facility are typically one month in duration. The actual amounts 
of our debt servicing payments vary based on the amounts of indebtedness outstanding, the applicable interest accrual periods and the 

19 

 
applicable interest rates, which vary based on prescribed formulas. Our cash paid for interest was approximately $8.4 million, $12.5 
million, and $39.6 million during the years ended March 31, 2022, 2021, and 2020, respectively. 

The credit and guaranty agreement, which we refer to as our Credit Agreement, governing our term loan facility and our revolving 
credit  facility,  which  we  refer  to  as our  Credit  Facility,  contains  various  covenants  that  are  operative  so  long  as our  Credit  Facility 
remains outstanding. The covenants, among other things, limit our and certain of our subsidiaries’ abilities to: 

• 

• 

• 

incur additional indebtedness or guarantee indebtedness of others; 

create additional liens on our assets; 

pay dividends and make other distributions on our capital stock, and redeem and repurchase our capital stock; 

•  make investments, including acquisitions; 

•  make capital expenditures; 

• 

• 

• 

enter into mergers or consolidations or sell assets; 

engage in sale and leaseback transactions; or 

enter into transactions with affiliates. 

Our  Credit  Facility  also  contains  numerous  affirmative  covenants,  including  financial  covenants.  Even  if  our  Credit  Facility  is 
terminated,  any  additional  debt  that  we  incur  in  the  future  could  subject  us  to  similar  or  additional  covenants.  For  a more  detailed 
description of our indebtedness, see Note 9 to our consolidated financial statements. 

If we experience a decline in cash flow due to any of the factors described in this “Risk Factors” section or otherwise, we may have 
difficulty paying the interest and principal amount of our outstanding indebtedness and meeting the financial covenants set forth in our 
Credit Facility. If we are unable to generate sufficient cash flow or otherwise to obtain the funds necessary to make required payments 
under our Credit Facility, or if we fail to comply with the various requirements of our indebtedness, we could default under our Credit 
Facility.  Our  Credit  Facility  also  contains  provisions  that  trigger  repayment  obligations  or  an  event  of  default  upon  a  change  of 
control, as well as various representations and warranties which, if breached, could lead to an event of default. Any such default that is 
not  cured  or  waived  could  result  in  an  acceleration  of  indebtedness  then  outstanding  under  our  Credit  Facility,  an  increase  in  the 
applicable interest rates under our Credit Facility, and a requirement that our subsidiaries that have guaranteed our Credit Facility pay 
the obligations in full, and would permit the lenders to exercise remedies with respect to all of the collateral that is securing our Credit 
Facility, including substantially all of our and our subsidiary guarantors’ assets. We cannot be certain that our future operating results 
will  be  sufficient  to  ensure  compliance  with  the  covenants  in  our  Credit  Agreement  or  to  remedy  any  defaults  under  our  Credit 
Agreement. In addition, in the event of any default and related acceleration, we may not have or be able to obtain sufficient funds to 
make any accelerated payments. Any such default could have a material adverse effect on our liquidity, financial condition and results 
of operations. 

Our substantial level of indebtedness could materially and adversely affect our financial condition. 

We  now  have,  and  expect  to  continue  to  have,  significant  indebtedness  that  could  result  in  a  material  and  adverse  effect  on  our 
business by: 

• 

• 

• 

• 

increasing our vulnerability to general adverse economic and industry conditions; 

requiring  us  to  dedicate  a  substantial  portion  of  our  cash  flow  from  operations  to  payments  on  our  indebtedness,  thereby 
reducing  the  availability  of  our  cash  flow  to  fund  working  capital,  capital  expenditures,  acquisitions,  research  and 
development efforts and other general corporate purposes; 

limiting our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate; and 

exposing  us  to  the  risk  of  increased  interest  rates  as  certain  of  our  borrowings  are,  and  may  in  the  future  be,  at  variable 
interest rates. 

The  occurrence  of  any  one  of  these  events  could  have  a  material  adverse  effect  on  our  business,  financial  condition,  results  of 
operations and ability to satisfy our obligations under our Credit Facility. 

We may need to refinance all or a portion of our indebtedness, including our Credit Facility, at or before maturity. We may not be able 
to accomplish any of these alternatives on terms acceptable to us, or at all. In addition, our existing Credit Agreement restricts us, and 
future  credit  agreements  may  restrict  us,  from  adopting  any  of  these  alternatives. The  failure  to  generate  sufficient  cash  flow  or  to 
achieve any of these alternatives could materially adversely affect our ability to pay the amounts due under our Credit Agreement. 

20 

 
Failure to maintain our credit ratings could adversely affect our liquidity, capital position, ability to hedge certain financial risks, 
borrowing costs and access to capital markets. 

Our  credit  risk  is  evaluated  by  the  major  independent  rating  agencies,  and  such  agencies  have  in  the  past  and  could  in  the  future 
downgrade our ratings. We cannot assure you that we will be able to maintain our current credit ratings, and any additional actual or 
anticipated changes or downgrades in our credit ratings, including any announcement that our ratings are under further review for a 
downgrade, may have a negative impact on our liquidity, capital position, ability to hedge certain financial risks and access to capital 
markets. In addition, changes by any rating agency to our outlook or credit rating could increase the interest we pay on outstanding or 
future debt. 

Risks Related to Information Technology, Intellectual Property, and Data Security and Privacy 

Security breaches, computer malware, computer hacking attacks and other security incidents could harm our business, reputation, 
brand and operating results. 

Security incidents have become more prevalent across industries and may occur on our systems, or on the systems of third parties we 
use to host our solutions or SaaS solutions that we use in the operation of our business, or on those third party hosting platforms on 
which  our  customers’  host  their  systems.  These  security  incidents  may  be  caused  by  or  result  in  but  are  not  limited  to  security 
breaches, computer malware or malicious software, ransomware, computer hacking, denial of service attacks, security system control 
failures  in  our own  systems  or  from  vendors  we  or  our  customers  use,  email  phishing,  software  vulnerabilities,  social  engineering, 
sabotage, drive-by downloads and the malfeasance of our own or our customers’ employees. In particular, because we utilize a multi-
tenant platform, any security breach could potentially affect a significant amount of our customers. The consequences of a security 
incident may be more severe if customers have chosen to configure our platform to collect and store confidential, personal, sensitive 
or proprietary information. Such security incidents, whether intentional or otherwise, may result from actions of employees, hackers, 
criminals,  nation  states,  vendors,  contractors,  customers  or  other  threat  actors.  We  have  experienced  email  phishing  attacks  that 
resulted in the compromise of a limited number of email accounts. Although we have taken significant measures to detect, effectively 
remediate and prevent future phishing and other attacks and security threats, we cannot be certain that our efforts will be effective to 
prevent and remediate all attacks and security threats. 

Cyber  incidents  have  been  increasing  in  sophistication  and  frequency  and  can  include  employees  or  third parties  gaining  access  to 
employee or customer data using stolen or inferred credentials, computer malware, viruses, spamming, phishing attacks, ransomware, 
card  skimming  code,  and  other  deliberate  attacks  and  attempts  to  gain  unauthorized  access.  As  a  result,  unauthorized  access  to, 
security breaches of, or denial-of-service attacks against our platform could result in the unauthorized access to or use of, and/or loss 
of, such data, as well as loss of intellectual property, customer data, employee data, trade secrets, or other confidential or proprietary 
information. 

We and certain of our service providers have experienced and may in the future experience disruptions, outages and other performance 
problems on our internal systems due to service attacks, unauthorized access or other security related incidents. Any security breach or 
loss of system control caused by hacking, which involves efforts to gain unauthorized access to information or systems, or to cause 
intentional  malfunctions  or  loss,  modification  or  corruption  of  data,  software,  hardware  or  other  computer  equipment  and  the 
inadvertent transmission of computer malware could harm our business, operating results and financial condition, and expose us to 
claims  arising  from  loss  or  unauthorized  disclosure  of  confidential  or  personal  information  or  data  and  the  related  breach  of  our 
contracts with customers or others, or of privacy or data security laws. If an actual or perceived security incident occurs, the market 
perception of the effectiveness of our security controls could be harmed, our brand and reputation could be damaged, we could lose 
customers, and we could suffer financial exposure due to such events or in connection with remediation efforts, investigation costs, 
regulatory  fines  including  fines  assessed  under  the  European  General  Data  Protection  Regulation  (“GDPR”)  or  other privacy  laws, 
private lawsuits and changed security control, system architecture and system protection measures. 

We may in the future experience disruptions, outages and other performance problems on the systems that we host for our customers 
due to service attacks, unauthorized access or other security related incidents. Any security breach or loss of system control caused by 
hacking, which involves efforts to gain unauthorized access to information or systems, or to cause intentional malfunctions or loss, 
modification  or  corruption  of  data,  software,  hardware  or  other  computer  equipment  and  the  inadvertent  transmission  of  computer 
malware could disrupt the services that we provide to our customers, harm our customers’ business, operating results and financial 
condition, and expose us to claims from our customers for the damages that result, which could include, without limitation, claims 
arising  from  loss  or  unauthorized  access,  acquisition  or  disclosure  of  confidential  or  personal  information  or  data  and  the  related 
breach of privacy or data security laws. If an actual or perceived security incident occurs, the market perception of the effectiveness of 
our  security  controls  could  be  harmed,  our  brand  and  reputation  could  be  damaged,  we  could  lose  customers,  and  we  could  suffer 
financial exposure due to such events or in connection with remediation efforts, investigation costs, regulatory fines including fines 
assessed under GDPR or other privacy laws, private lawsuits and changed security control, system architecture and system protection 
measures. 

21 

 
We have administrative, technical, and physical security measures in place, as well as policies and procedures in place to contractually 
require third parties to whom we transfer data to implement and maintain appropriate security measures. We also proactively employ 
multiple methods at different layers of our systems to defend against intrusion and attack and to protect our data. However, because 
the techniques used to obtain unauthorized access or to sabotage systems change frequently and generally are not identified until they 
are launched against or even penetrate a target, we may be unable to anticipate these techniques or to implement adequate preventative 
measures that will be sufficient to counter all current and emerging technology threats. We may therefore experience security breaches 
that may remain undetected for extended periods of time. For example, in December 2020 it was widely reported that SolarWinds, an 
information technology company, was the subject of a cyberattack earlier in September 2019 where the SUNBURST malicious code 
was injected into builds of their Orion software platform that  created security vulnerabilities to customers who use Orion. We used 
SolarWinds Orion software and upon learning of the incident, we took recommended actions to detect any unauthorized access as well 
as mitigate the compromised system. More recently, SolarWinds provided an update from its investigations regarding the deployment 
of the malicious tool into its build environment. While we do not believe at this time that the SolarWinds matter had a material impact 
on our systems or operations, should new or different information come to light establishing that the intrusion is broader than now 
known,  it  could  have  a  broader  impact  on  our  systems  and  operations  and  we  could  incur  significant  costs  in  responding  to  such 
intrusion. This is likewise true in the event SolarWinds has an impact on our supply chain or vendors in ways that are not yet known. 
A  vendor  breach  could  spread  to  our  own  systems  or  affect  our  operations  or  financial  systems  in  material  ways  we  cannot  yet 
anticipate.  

Because data security is a critical competitive factor in our industry, we make statements in our privacy policies and in our marketing 
materials, describing the security of our platform, including descriptions of certain security measures we employ or security features 
embedded within our products. Should any of these statements be untrue, become untrue, or be perceived to be untrue, even if through 
circumstances beyond our reasonable control, or if any of these security measures or features prove to be ineffective or are perceived 
to be ineffective, we may face claims, including claims of unfair or deceptive trade practices or breach of regulations including GDPR, 
brought  by  the  U.S.  Federal  Trade  Commission,  state,  local  or  foreign  regulators  (e.g.,  a  European  Union-based  data  protection 
authority) or private litigants. 

If any unauthorized access to our systems or data, security breach, or significant denial-of-service attack occurs or is believed to have 
occurred,  our  reputation  and  brand  could  be  damaged,  we  could  be  required  to  expend  significant  capital  and  other  resources  to 
alleviate problems caused by such actual or perceived breaches or attacks and remediate our systems, and we could be exposed to a 
risk of loss, litigation or regulatory action and possible liability, some or all of which may not be covered by insurance, and our ability 
to operate our business may be impaired. We have in the past experienced, and may in the future experience, data security incidents 
affecting personal information, as well as denial-of-service attacks against our platform. 

Interruptions  with  the  delivery  of  our  SaaS  solutions,  or  third-party  cloud-based  systems  that  we  use  in  our  operations,  may 
adversely affect our business, operating results and financial condition. 

Our  continued  growth  depends  on  the  ability  of  our  customers  to  access  our  platform  and  solutions,  particularly  our  cloud-based 
solutions, at any time and within an acceptable amount of time. In addition, our ability to access certain third-party SaaS solutions is 
important to our operations and the delivery of our customer support and professional services, as well as our sales operations. 

We  have  experienced,  and  may  in  the  future  experience,  service  disruptions,  outages  and  other  performance  problems  both  in  the 
delivery of our SaaS solutions, and in third-party SaaS solutions we use due to a variety of factors, including infrastructure changes, 
malicious  actors  including  disgruntled  employees,  human  or  software  errors  or  capacity  constraints.  We  utilize  a  multi-tenant 
structure, meaning that, generally, our customers are hosted on a shared platform. As such, any interruption in service could affect a 
significant number of our customers. In some instances, we or our third-party service providers may not be able to identify the cause 
or causes of these performance problems within an acceptable period of time. It may become increasingly difficult to maintain and 
improve the performance of our SaaS solutions as they become more complex. If our SaaS solutions are unavailable or degraded or if 
our customers are unable to access features of our SaaS solutions within a reasonable amount of time or at all, our business would be 
adversely  affected.  In  addition,  if  any  of  the  third-party  SaaS  solutions  that  we  use  were  to  experience  a  significant  or  prolonged 
outage or security breach, our business could be adversely affected. 

We currently host our Dynatrace® solutions primarily using AWS, and we are expanding to include other cloud infrastructure providers 
such as Microsoft and Google. Our Dynatrace® solutions reside on hardware operated by these providers. Our operations depend on 
protecting the virtual cloud infrastructure hosted in AWS by maintaining its configuration, architecture, features and interconnection 
specifications, as well as the information stored in these virtual data centers and which third-party internet service providers transmit. 
Although we have disaster recovery plans, including the use of multiple AWS locations, any incident affecting AWS’ infrastructure 
that may be caused by fire, flood, severe storm, earthquake or other natural disasters, actual or threatened public health emergencies 
(e.g.,  COVID-19),  cyber-attacks,  terrorist  or  other  attacks,  and  other  similar  events  beyond  our  control  could  negatively  affect  our 
platform and our ability to deliver our solutions to our customers. A prolonged AWS service disruption affecting our SaaS platform for 
any of the foregoing reasons would negatively impact our ability to serve our customers and could damage our reputation with current 
and  potential  customers,  expose  us  to  liability,  cause  us  to  lose  customers  or  otherwise  harm  our  business.  We  may  also  incur 

22 

 
significant costs for using alternative equipment or taking other actions in preparation for, or in reaction to, events that damage the 
AWS services we use. 

AWS has the right to terminate our agreement upon material uncured breach on 30 days’ prior written notice. In the event that our 
AWS service agreements are terminated, or there is a lapse of service, we would experience interruptions in access to our platform as 
well  as  significant  delays  and  additional  expense  in  arranging  new  facilities  and  services  and/or  re-architecting  our  solutions  for 
deployment on a different cloud infrastructure, which would adversely affect our business, operating results and financial condition. 

Because users are able to configure our platform to collect and store confidential, personal or proprietary information, security 
concerns could result in additional cost and liability to us or inhibit sales of our products. 

Our risks are significantly affected by the data that customers elect to monitor and how they configure the tools available to them to 
mask personal data. Our customers determine the notices that they provide to data subjects as well as the consents that they obtain, if 
they do in fact, obtain consent. As such, our risks are also affected by how our customers obtain consent or provide transparency to the 
individuals whose data is collected. If our customers fail to comply with applicable law or fail to provide adequate notice or to obtain 
consent we could be exposed to a risk of loss, litigation or regulatory action and possible liability, some or all of which may not be 
covered by insurance, and our ability to operate our business may be impaired. 

Real or perceived errors, failures, defects or vulnerabilities in our solutions could adversely affect our financial results and growth 
prospects. 

Our solutions and underlying platform are complex, and in the past, we or our customers have discovered software errors, failures, 
defects and vulnerabilities in our solutions after they have been released, including after new versions or updates are released. Our 
solutions  and  our  platform  are  often  deployed  and  used  in  large-scale  computing  environments  with  different  operating  systems, 
system  management  software  and  equipment  and  networking  configurations,  which  have  in  the  past,  and  may  in  the  future,  cause 
errors  in,  or  failures  of,  our  solutions  or  other  aspects  of  the  computing  environment  into  which  they  are  deployed.  In  addition, 
deployment of our solutions into complicated, large-scale computing environments have in the past exposed, and may, in the future, 
expose  undetected  errors,  failures,  defects  or  vulnerabilities  in  our  solutions.  Despite  testing  by  us,  errors,  failures,  defects  or 
vulnerabilities  may  not  be  found  in  our  solutions  until  they  are  released  to  our  customers  or  thereafter.  Real  or  perceived  errors, 
failures, defects or vulnerabilities in our solutions could result in, among other things, negative publicity and damage to our reputation, 
lower renewal rates, loss of or delay in market acceptance of our solutions, loss of competitive position or claims by customers for 
losses  sustained  by  them  or  expose  us  to  breach  of  contract  claims,  regulatory  fines  and  related  liabilities.  If  vulnerabilities  in  our 
solutions are exploited by third parties, our customers could experience damages or losses for which our customers seek to hold us 
accountable. In  the  case  of  real  or  perceived  errors,  failures,  defects  or  vulnerabilities  in  our  solutions  giving  rise  to  claims  by 
customers, we may be required, or may choose, for regulatory, contractual, customer relations or other reasons, to expend additional 
resources in order to help correct the problem. 

Assertions by third parties of infringement or other violations by us of their intellectual property rights, or other lawsuits brought 
against us, could result in significant costs and substantially harm our business, operating results and financial condition. 

Patent and other intellectual property disputes are common in the markets in which we compete. Some companies in the markets in 
which we compete, including some of our competitors, own large numbers of patents, copyrights, trademarks and trade secrets, which 
they  may  use  to  assert  claims  of  infringement,  misappropriation  or  other  violations  of  intellectual  property  rights  against  us,  our 
partners, our technology partners or our customers. As the number of patents and competitors in our market increase, allegations of 
infringement, misappropriation and other violations of intellectual property rights may also increase. Our broad solution portfolio and 
the competition in our markets further exacerbate the risk of additional third-party intellectual property claims against us in the future. 
Any allegation of infringement, misappropriation or other violation of intellectual property rights by a third party, even those without 
merit, could cause us to incur substantial costs and resources defending against the claim, could distract our management from our 
business, and could cause uncertainty among our customers or prospective customers, all of which could have an adverse effect on our 
business, operating results and financial condition. We cannot assure you that we are not infringing or otherwise violating any third-
party intellectual property rights. 

Furthermore, companies that bring allegations against us may have the capability to dedicate substantially greater resources to enforce 
their  intellectual  property  rights  and  to  defend  against  similar  allegations  that  may  be  brought  against  them  than  we  do.  We  have 
received, and may in the future receive, notices alleging that we have misappropriated, misused or infringed other parties’ intellectual 
property rights, including allegations made by our competitors, and, to the extent we gain greater market visibility, we face a higher 
risk of being the subject of intellectual property infringement assertions. There also is a market for acquiring third-party intellectual 
property  rights  and  a  competitor,  or  other  entity,  could  acquire  third-party  intellectual  property  rights  and  pursue  similar  assertions 
based on the acquired intellectual property. They may also make such assertions against our customers or partners. 

23 

 
An adverse outcome of a dispute may require us to take several adverse steps such as: pay substantial damages, including potentially 
treble damages, if we are found to have willfully infringed a third party’s patents or copyrights; cease making, using, selling, licensing, 
importing  or  otherwise  commercializing  solutions  that  are  alleged  to  infringe  or  misappropriate  the  intellectual  property  of  others; 
expend  additional  development  resources  to  attempt  to  redesign  our  solutions  or  otherwise  to  develop  non-infringing  technology, 
which  may  not  be  successful;  enter  into  potentially  unfavorable  royalty  or  license  agreements  in  order  to  obtain  the  right  to  use 
necessary  technologies  or  intellectual  property  rights  or  have  royalty  obligations  imposed  by  a  court;  or  indemnify  our  customers, 
partners  and  other  third  parties.  Any  damages  or  royalty  obligations  we  may  become  subject  to,  any  prohibition  against  our 
commercializing our solutions as a result of an adverse outcome could harm our business and operating results. 

Additionally,  our  agreements  with  customers  and  partners  include  indemnification  provisions,  under  which  we  agree  to  indemnify 
them for losses suffered or incurred as a result of allegations of intellectual property infringement and, in some cases, for damages 
caused by us to property or persons or other third-party allegations. Furthermore, we have agreed in certain instances to defend our 
partners against third-party claims asserting infringement of certain intellectual property rights, which may include patents, copyrights, 
trademarks  or  trade  secrets,  and  to  pay  judgments  entered  on  such  assertions.  Large  indemnity  payments  could  harm  our  business, 
operating results and financial condition. 

Failure to protect and enforce our proprietary technology and intellectual property rights could substantially harm our business, 
operating results and financial condition. 

The success of our business depends on our ability to protect and enforce our proprietary rights, including our patents, trademarks, 
copyrights, trade secrets and other intellectual property rights, throughout the world. We attempt to protect our intellectual property 
under  patent,  trademark,  copyright  and  trade  secret  laws,  and  through  a  combination  of  confidentiality  procedures,  contractual 
provisions  and  other  methods,  all  of  which  offer  only  limited  protection.  However,  the  steps  we  take  to  protect  our  intellectual 
property may be inadequate. We will not be able to protect our intellectual property if we are unable to enforce our rights or if we do 
not detect unauthorized use of our intellectual property. Despite our precautions, it may be possible for unauthorized third parties to 
copy our technology and use information that we regard as proprietary to create products and services that compete with ours. In the 
past, we have been made aware of public postings of portions of our source code. It is possible that released source code could reveal 
some  of  our  trade  secrets,  and  impact  our  competitive  advantage.  Some  license  provisions  protecting  against  unauthorized  use, 
copying, transfer, reverse engineering, and disclosure of our technology may be unenforceable under the laws of certain jurisdictions 
and foreign countries. Further, the laws of some countries do not protect proprietary rights to the same extent as the laws of the United 
States, and in some countries there may not be sufficient legal processes available to us, in a timely fashion or at all, to enable us to 
effectively protect our intellectual property. In expanding our international activities, our exposure to unauthorized copying and use of 
our technology and proprietary information may increase. 

As of March 31, 2022, we had 98 issued patents, 75 of which are in the United States, and 35 pending applications, of which 22 are in 
the United States. Our issued patents expire at various dates through September 2040. The process of obtaining patent protection is 
expensive and time-consuming, and we may not be able to prosecute all necessary or desirable patent applications at a reasonable cost 
or  in  a  timely  manner.  We  may  choose  not  to  seek  patent  protection  for  certain  innovations  and  may  choose  not  to  pursue  patent 
protection  in  certain  jurisdictions.  Furthermore,  it  is  possible  that  our  patent  applications  may  not  result  in  issued  patents,  that  the 
scope of the claims in our issued patents will be insufficient or not have the coverage originally sought, that our issued patents will not 
provide us with any competitive advantages, and that our issued patents and other intellectual property rights may be challenged by 
others or invalidated through administrative process or litigation. In addition, issuance of a patent does not guarantee that we have an 
absolute right to practice our patented technology, or that we have the right to exclude others from practicing our patented technology. 
As a result, we may not be able to obtain adequate patent protection or to enforce our issued patents effectively. 

In addition to patented technology, we rely on our unpatented proprietary technology and trade secrets. Despite our efforts to protect 
our proprietary technology and trade secrets, unauthorized parties may attempt to misappropriate, reverse engineer or otherwise obtain 
and  use  them. The  contractual  provisions  that  we  enter  into  with  employees,  consultants,  partners,  vendors  and  customers  may  not 
prevent unauthorized use or disclosure of our proprietary technology or trade secrets and may not provide an adequate remedy in the 
event of unauthorized use or disclosure of our proprietary technology or trade secrets. 

Moreover,  policing  unauthorized  use  of  our  technologies,  solutions  and  intellectual  property  is  difficult,  expensive  and  time-
consuming,  particularly  in  foreign  countries  where  the  laws  may  not  be  as  protective  of  intellectual  property  rights  as  those  in  the 
United States and where mechanisms for enforcement of intellectual property rights may be weak. We may be unable to determine the 
extent of any unauthorized use or infringement of our solutions, technologies or intellectual property rights. 

From time to time, legal action by us may be necessary to enforce  our  patents  and  other  intellectual  property  rights,  to  protect our 
trade  secrets,  to  determine  the  validity  and  scope  of  the  intellectual  property  rights  of  others  or  to  defend  against  allegations  of 
infringement or invalidity. Such litigation could result in substantial costs and diversion of resources and could negatively affect our 
business, operating results, financial condition and cash flows. If we are unable to protect our intellectual property rights, our business, 
operating results and financial condition will be harmed. 

24 

 
Our  use  of  open  source  technology  could  impose  limitations  on  our  ability  to  commercialize  our  solutions  and  platform  and 
application intelligence software platform. 

We use open source software in our solutions and platform and expect to continue to use open source software in the future. Although 
we monitor our use of open source software to avoid subjecting our solutions and platform to conditions we do not intend, we may 
face allegations from others alleging ownership of, or seeking to enforce the terms of, an open source license, including by demanding 
release of the open source software, derivative works, or our proprietary source code that was developed using such software. These 
allegations could also result in litigation. The terms of many open source licenses have not been interpreted by U.S. courts. As a result, 
there is a risk that these licenses could be construed in a way that could impose unanticipated conditions or restrictions on our ability 
to  commercialize our  solutions.  In  such  an event,  we  could  be required  to  seek  licenses  from  third  parties  to  continue  offering  our 
solutions, to make our proprietary code generally available in source code form, to re-engineer our solutions or to discontinue the sale 
of  our  solutions  if  re-engineering  could  not  be  accomplished  on  a  timely  basis,  any  of  which  could  adversely  affect  our  business, 
operating results and financial condition. 

Our  participation  in  open  source  initiatives  may  limit  our  ability  to  enforce  our  intellectual  property  rights  in  certain 
circumstances. 

As part of our strategy to broaden our target markets and accelerate adoption of our products, we contribute software program code to 
certain open source projects, managed by organizations such as Microsoft, Google and Cloud Native Computing Foundation. We also 
undertake  our  own  open  source  initiatives  to  promote  “open  innovation”  and  “enterprise  openness,”  meaning  that  we  make 
technologies  available  under  open  source  licenses  with  the  goal  of  exchanging  insights  and  experience  with  other  experts  in  the 
community, broadening the adoption of our platform by our customers, and providing our partners with the ability to leverage their 
own  technologies  through  the  Dynatrace®  platform.  In  some  cases,  we  accept  contributions  of  code  from  the  community,  our 
customers and partners. 

When we contribute to a third-party managed open source project, the copyrights, patent rights and other proprietary rights in and to 
the technologies, including software program code, owned by us that we contribute to these projects are often licensed to the project 
managers and to all other contributing parties without material restriction on further use or distribution. If and to the extent that any of 
the technologies that we contribute, either alone or in combination with the technologies that may be contributed by others, practice 
any inventions that are claimed under our patents or patent applications, then we may be unable to enforce those claims or prevent 
others from practicing those inventions, regardless of whether such other persons also contributed to the open source project (even if 
we were to conclude that their use infringes our patents with competing offerings), unless any such third party asserts its patent rights 
against us. This limitation on our ability to assert our patent rights against others could harm our business and ability to compete. In 
addition, if we were to attempt to enforce our patent rights, we could suffer reputational injury among our customers and the open 
source community. 

Any  actual  or  perceived  failure  by  us  to  comply  with  stringent  and  evolving  privacy  laws  or  regulatory  requirements  in  one  or 
multiple jurisdictions, privacy and information security policies and/or contractual obligations could result in proceedings, actions 
or penalties against us. 

We are subject to federal, state, and international laws, regulations and standards relating to the collection, use, disclosure, retention, 
security, transfer and other processing of personal data. The legal and regulatory framework for privacy, data protection and security 
issues  worldwide  is  rapidly  evolving  and  as  a  result  implementation  standards,  potential  fines,  enforcement  practices  and  litigation 
risks are likely to remain uncertain for the foreseeable future. In addition, our contracts with customers include specific obligations 
regarding the protection of confidentiality and the permitted uses of personally identifiable and other proprietary information. 
Internationally, virtually every jurisdiction in which we operate has established its own privacy, data protection and/or data security 
legal  framework  with  which  we  or  our  customers  must  comply,  including  but  not  limited  to  the  European  Union.  In  the  EU,  data 
protection laws are stringent and continue to evolve, resulting in possible significant operational costs for internal compliance and risk 
to our business. The EU has adopted the GDPR, which became effective and enforceable across all then-current member states of the 
EU on May 25, 2018 and contains numerous requirements and changes from prior EU law, including more robust obligations on data 
processors and heavier documentation requirements for data protection compliance programs by companies. Specifically, the GDPR 
introduced  numerous  privacy-related  changes  for  companies  operating  in  the  EU,  including  heightened  notice  and  consent 
requirements, greater rights of data subjects (e.g., the “right to be forgotten”), increased data portability for EU consumers, additional 
data  breach  notification  and  data  security  requirements,  requirements  for  engaging  third-party  processors,  and  increased  fines  for 
noncompliance.  In  particular,  under  the  GDPR,  fines  of  up  to  20 million  euros  or  up  to  4%  of  the  annual  global  revenue  of  the 
noncompliant company, whichever is greater, could be imposed for violations of certain of the GDPR’s requirements, such as failure 
to accurately maintain required documentation as a data processor or controller under Article 30 and other provisions of the GDPR. 
The  GDPR  also  confers  a  private  right  of  action  on  data  subjects  and  consumer  associations  to  lodge  complaints  with  supervisory 
authorities, seek judicial remedies and obtain compensation for damages. The GDPR applies to any company established in the EU as 
well as any company outside the EU that processes personal data in connection with the offering of goods or services to individuals in 
the  EU  or  that  engages  in  the  monitoring  of  their  behavior.  Moreover,  the  GDPR  requirements  apply  not  only  to  third-party 
transactions, but also to transfers of information between us and our subsidiaries, including employee information. 

25 

 
In addition, further to the UK’s exit from the EU on January 31, 2020, the GDPR ceased to apply in the UK at the end of the transition 
period on December 31, 2020. However, as of January 1, 2021, the UK’s European Union (Withdrawal) Act 2018 incorporated the 
GDPR (as it existed on December 31, 2020 but subject to certain UK specific amendments) into UK law, referred to as the UK GDPR. 
The UK GDPR and the UK Data Protection Act 2018 set out the UK’s data protection regime, which is independent from but aligned 
to the EU’s data protection regime. Non-compliance with the UK GDPR may result in monetary penalties of up to £17.5 million or 4% 
of worldwide revenue, whichever is higher. 

In  addition  to  the  GDPR,  the  EU  also  is  considering  the  Regulation  on  Privacy  and  Electronic  Communications  (“ePrivacy 
Regulation”) which would replace the current ePrivacy Directive. Originally planned to be adopted and implemented at the same time 
as  the  GDPR,  the  ePrivacy  Regulation  has  been  delayed  but  could  be  enacted  sometime  in  the  relatively  near  future.  While  the 
proposed  regulation  contains protections  for  those  using  communications  services  (for  example,  protections  against  online  tracking 
technologies), the potential timing of its enactment significantly later than the GDPR means that additional time and effort may need 
to be spent addressing differences between the ePrivacy Regulation and the GDPR. New rules related to the ePrivacy Regulation are 
likely  to  include  enhanced  consent  requirements  in  order  to  use  communications  content  and  communications  metadata,  as  well  as 
obligations  and  restrictions  on  the  processing  of  data  from  an  end-user’s  terminal  equipment,  which  may  negatively  impact  our 
product offerings and our relationships with our customers. 

Preparing  for  and  complying  with  the  evolving  application  of  the  GDPR  and  the  ePrivacy  Regulation  (if  and  when  it  becomes 
effective) has required and will continue to require us to incur substantial operational costs and may require us to change our business 
practices.  Despite  our  efforts  to  bring  practices  into  compliance  with  the  GDPR  and  before  the  effective  date  of  the  ePrivacy 
Regulation, we may not be successful either due to internal or external factors such as resource allocation limitations. Non-compliance 
could result in proceedings, fines or penalties against us by governmental entities, customers, data subjects, consumer associations or 
others. Even without the new ePrivacy Regulation in force, EU regulators have, in recent months, demonstrated increased scrutiny of 
companies’ compliance with cookie consent requirements, with the French Commission Nationale de l’informatique et des Libertés, 
recently  fining  Google  and  Facebook  up  to  a  combined  210  million  euros  for  cookie  violations  under  the  ePrivacy  Directive. 
Regulatory enforcement activity appears likely to increase in the future, especially following enactment of the ePrivacy Regulation. 

Additionally, the GDPR and the UK GDPR impose strict rules on the transfer of personal data outside of the EU/UK to countries that 
do not ensure an adequate level of protection, like the United States (so-called “third countries”). Recent Guidance from the Court of 
Justice of the European Union has  stated  that,  although  cross-border  data  transfers  may  be  legitimized  through  use  of  the  Standard 
Contractual Clauses (SCCs) approved by the European Commission or binding corporate rules, transfers made pursuant to these and 
other alternative transfer mechanisms need to be analyzed on a case-by-case basis to ensure EU standards of data protection are met in 
the jurisdiction where the data importer is based. There continue  to be concerns about whether these transfer mechanisms will face 
additional challenges, and European regulators have issued recent guidance that imposes significant new diligence requirements  on 
transferring data outside the EU, including under an approved transfer mechanism. This guidance requires an “essential equivalency” 
assessment of the laws of the destination country. If essentially equivalent protections are not available in the destination country, the 
exporting  entity  must  then  assess  if  supplemental  measures  can  be  put  in  place  that,  in  combination  with  the  chosen  transfer 
mechanism, would address the deficiency in the laws and ensure that essentially equivalent protection can be given to the data. While 
we have taken steps to mitigate the impact on us with respect to transfers of data, such as implementing standard contractual clauses 
with our customers, subsidiaries and subprocessors, the validity of these transfer mechanisms remains uncertain. Complying with this 
guidance  as  it  exists  today  and  evolves  will  be  expensive  and  time  consuming  and  may  ultimately  prevent  us  from  transferring 
personal  data  outside  the  EU,  which  would  cause  significant  business  disruption  for  ourselves  and  our  customers  and  potentially 
require the changes in the way our products are configured, hosted and supported.   

Additionally,  on  June  4,  2021,  the  EC  issued  new  forms  of  standard  contractual  clauses  for  data  transfers  from  controllers  or 
processors in the EU/EEA (or otherwise subject to the GDPR) to controllers or processors established outside the EU/EEA (and not 
subject  to  the  GDPR).  The  new  standard  contractual  clauses  replace  the  standard  contractual  clauses  that  were  adopted  previously 
under the EU Data Protection Directive. The UK is not subject to the EC’s new standard contractual clauses but has published a draft 
version  of  a  UK-specific  transfer  mechanism,  which,  once  finalized,  will  enable  transfers  from  the  UK.  We  will  be  required  to 
implement  these  new  safeguards  when  conducting  restricted  data  transfers  under  the  EU  and  UK  GDPR  and  doing  so  will  require 
significant effort and cost. 

Most recently, on March 25, 2022, EU Commission and the U.S. White House announced that an agreement on Privacy Shield 2.0 has 
been reached. However, it is  too soon to tell how the future of Privacy Shield 2.0 will evolve and what impact it will have on  our 
cross-border activities.  

In the United States, California enacted the California Consumer Privacy Act (“CCPA”), on June 28, 2018, which became effective on 
January 1, 2020. The CCPA gives California residents rights to access and delete their personal information, opt out of certain personal 
information  sharing  and  receive  detailed  information  about  how  their  personal  information  is  used.  The  CCPA  provides  for  civil 

26 

 
penalties for violations, as well as a private right of action for data breaches that is expected to increase data breach litigation. The 
CCPA may increase our compliance costs and potential liability.  

Additionally, a new California ballot initiative, the California Privacy Rights Act (“CPRA”) was passed in November 2020. Effective 
starting on January 1, 2023, the CPRA imposes additional obligations on companies covered by the legislation and will significantly 
modify the CCPA, including by expanding consumers’ rights with respect to certain sensitive personal information. The CPRA also 
creates a new state agency that will be vested with authority to implement and enforce the CCPA and the CPRA. The effects of the 
CCPA and the CPRA are potentially significant and may require us to modify our data collection or processing practices and policies 
and to incur substantial costs and expenses in an effort to comply and increase our potential exposure to regulatory enforcement and/or 
litigation.  

Certain other state laws impose similar privacy obligations and we also anticipate that more states will increasingly enact legislation 
similar to the CCPA. The CCPA has prompted a number of proposals for new federal and state-level privacy legislation and in some 
states  efforts  to  pass  comprehensive  privacy  laws  have  been  successful.  For  example,  on  March  2,  2021,  Virginia  enacted  the 
Consumer Data Protection Act, or CDPA. The CDPA will become effective January 1, 2023. The CDPA will regulate how businesses 
(which  the  CDPA  refers  to  as  “controllers”)  collect  and  share  personal  information.  While  the  CDPA  incorporates  many  similar 
concepts of the CCPA and CPRA, there are also several key differences in the scope, application, and enforcement of the law that will 
change the operational practices of controllers. The new law will impact how controllers collect and process personal sensitive data, 
conduct data protection assessments, transfer personal data to affiliates, and respond to consumer rights requests. 

Also, on July 8, 2021, Colorado’s governor signed the Colorado Privacy Act, or CPA, into law. The CPA is rather similar to Virginia’s 
CPDA  but  also  contains  additional  requirements.  The  new  measure  applies  to  companies  conducting  business  in  Colorado  or  who 
produce or deliver commercial products or services intentionally targeted to residents of the state that either: (1) control or process the 
personal data of at least 100,000 consumers during a calendar year; or (2) derive revenue or receive a discount on the price of goods or 
services from the sale of personal data and process or control the personal data of at least 25,000 consumers.  Moreover, in March 
2022,  Utah’s  governor  signed  the  Utah  Consumer  Privacy Act  (UCPA)  into  law  and  in  May  2022,  Connecticut  Governor  Lamont 
signed the Connecticut Data Privacy Act (CTDPA) into laws. The UCPA and CTDPA draw heavily upon their predecessors in Virginia 
and Colorado. 

With the CTDPA, Connecticut became the fifth state to enact a comprehensive privacy law. A number of additional other states have 
proposed bills for comprehensive consumer privacy laws and it is quite possible that certain of these bills will pass. The existence of 
comprehensive  privacy  laws  in  different  states  in  the  country,  if  enacted,  will  add  additional  complexity,  variation  in requirements, 
restrictions  and  potential  legal  risk,  require  additional  investment  of  resources  in  compliance  programs,  impact  strategies  and  the 
availability  of  previously  useful  data,  and  has  resulted  in  and  will  result  in  increased  compliance  costs  and/or  changes  in  business 
practices and policies. 

The existence of comprehensive privacy laws in different states in the country would make our compliance obligations more complex 
and  costly  and  may  increase  the  likelihood  that  we  may  be  subject  to  enforcement  actions  or  otherwise  incur  liability  for 
noncompliance. 

Many jurisdictions outside of Europe where we do business directly or through master resellers today and may seek to expand our 
business in the future, are also considering and/or have enacted comprehensive data protection legislation. These include Australia, 
Brazil,  China,  Japan,  Mexico  and  Singapore.  We  also  continue  to  see  jurisdictions  imposing  data  localization  laws  that  may,  for 
example,  require  personal  information  of  citizens  to  be  collected,  stored,  and  modified  only  within  that  country. These  and  similar 
regulations may interfere with our intended business activities, inhibit our ability to expand into those markets, require modifications 
to our products or services or prohibit us from continuing to offer services in those markets without significant additional costs. 

The regulatory framework governing the collection, processing, storage, use and sharing of certain information, particularly financial 
and other personal information, is rapidly evolving and is likely to continue to be subject to uncertainty and varying interpretations. It 
is possible that these laws may be interpreted and applied in a manner that is inconsistent with laws in other jurisdictions or which our 
existing data management practices or the features of our services and platform capabilities. We therefore cannot yet fully determine 
the  impact  these  or  future  laws,  rules,  regulations  and  industry  standards  may  have  on  our  business  or  operations. Any  failure  or 
perceived  failure  by  us,  or  any  third  parties  with  which  we  do  business,  to  comply  with  our  posted  privacy  policies,  changing 
consumer expectations, evolving laws, rules and regulations, industry standards, or contractual obligations to which we or such third 
parties  are  or  may  become  subject,  may  result  in  actions  or  other  claims  against  us  by  governmental  entities  or  private  actors,  the 
expenditure  of  substantial  costs,  time  and  other  resources  or  the  imposition  of  significant  fines,  penalties  or  other  liabilities.  In 
addition, any such action, particularly to the extent we were found to be guilty of violations or otherwise liable for damages, would 
damage our reputation and adversely affect our business, financial condition and results of operations. 

Additionally, our customers may be subject to differing privacy laws, rules and legislation, which may mean that they require us to be 
bound by varying contractual requirements applicable to certain other jurisdictions. Adherence to such contractual requirements may 

27 

 
impact our collection, use, processing, storage, sharing and disclosure of various types of information including financial information 
and  other  personal  information,  and  may  mean  we  become  bound  by,  or  voluntarily  comply  with,  self-regulatory  or  other  industry 
standards relating to these matters that may further change as laws, rules and regulations evolve. Complying with these requirements 
and  changing  our  policies  and  practices  may  be  onerous  and  costly,  and  we  may  not  be  able  to  respond  quickly  or  effectively  to 
regulatory, legislative and other developments. These changes may in turn impair our ability to offer our existing or planned features, 
products and services and/or increase our cost of doing business. As we expand our customer base, these requirements may vary from 
customer to customer, further increasing the cost of compliance and doing business.  

We publicly post documentation regarding our practices concerning the collection, processing, use and disclosure of data. Although 
we endeavor to comply with our published policies and documentation, we may at times fail to do so or be alleged to have failed to do 
so. Any failure or perceived failure by us to comply with our privacy policies or any applicable privacy, security or data protection, 
information security or consumer-protection related laws, regulations, orders or industry standards could expose us to costly litigation, 
significant awards, fines or judgments, civil and/or criminal penalties or negative publicity, and could materially and adversely affect 
our business, financial condition and results of operations. The publication of our privacy policy and other documentation that provide 
promises  and  assurances  about  privacy  and  security  can  subject  us  to  potential  state  and  federal  action  if  they  are  found  to  be 
deceptive, unfair, or misrepresentative of our actual practices, which could, individually or in the aggregate, materially and adversely 
affect our business, financial condition and results of operations. 

Risks Related to Legal, Regulatory, Accounting, and Tax Matters 

Changes in U.S. tax law could adversely affect our business and financial condition. 

The  laws,  rules  and  regulations  dealing  with  U.S.  federal,  state,  and  local  income  taxation  are  constantly  under  review  by  persons 
involved in the legislative process and by the Internal Revenue Service and the U.S. Treasury Department. Changes to tax laws (which 
changes may have retroactive application) could adversely affect us or holders of our common stock. In recent years, many changes 
have been made to applicable tax laws and changes are likely to continue to occur in the future.  

For  example,  the  Tax  Cuts  and  Jobs  Act  was  enacted  in  2017  and  made  significant  changes  to  corporate  taxation,  including  the 
reduction of the corporate tax rate from a top marginal rate of 35% to a flat rate of 21%, the limitation of the tax deduction for net 
interest  expense  to  30%  of  adjusted  taxable  income  (except  for  certain  small  businesses),  the  limitation  of  the  deduction  for  net 
operating losses from taxable years beginning after December 31, 2017 to 80% of current year taxable income and the elimination of 
net operating loss carrybacks generated in taxable years ending after December 31, 2017 (though any such net operating losses may be 
carried  forward  indefinitely),  the  requirement  to  capitalize  and  amortize  research  and  development  expenditures  for  fiscal  years 
beginning after December 31, 2021, and the modification or repeal of many business deductions and credits, in each case, as modified 
by the CARES Act (as defined below). In addition, on March 27, 2020, former President Trump signed into law the “Coronavirus Aid, 
Relief,  and  Economic  Security Act”  (the  “CARES Act”),  which  included  certain  changes  in  tax  law  intended  to  stimulate  the  U.S. 
economy  in  light  of  the  ongoing  COVID-19  coronavirus  outbreak,  including  temporary  beneficial  changes  to  the  treatment  of  net 
operating losses, interest deductibility limitations and payroll tax matters. Under the CARES Act, the limitation of the tax deduction 
for net operating losses to 80% of taxable income applies only to taxable years beginning after December 31, 2020 and net operating 
losses generated in 2018, 2019 and 2020 may be carried back five taxable years. Further, under the CARES Act, the limitation of the 
tax deduction for net interest expense to 30% of adjusted taxable income is increased to 50% of adjusted taxable income for 2019 and 
2020. 

It cannot be predicted whether, when, in what form, or with what effective dates, new tax laws may be enacted, or regulations and 
rulings  may  be  enacted,  promulgated,  or  issued  under  existing  or  new  tax  laws,  which  could  result  in  an  increase  in  our  or  our 
shareholders’ tax liability or require changes in the manner in which we operate in order to minimize or mitigate any adverse effects of 
changes in tax law or in the interpretation thereof. 

The  spin-off  of  Compuware  and  the  spin-off  of  SIGOS  were  taxable  transactions  for  us,  and  we  are  subject  to  tax  liabilities  in 
connection with such transactions. 

Neither the spin-off of Compuware (the “Compuware Spin-Off”) nor the spin-off of SIGOS (the “SIGOS Spin-Off”) qualified as a 
tax-free spin-off under Section 355 or other provisions of the Internal Revenue Code (“the Code”). Corporate-level U.S. federal, state 
and local taxes, were paid by us in connection with the Compuware Spin-Off and in connection therewith, Compuware distributed to 
us  $265.0  million  pursuant  to  a  Master  Structuring Agreement.  These  taxes  were  generally  based  upon  the  gain  computed  as  the 
difference  between  the fair  market  value  of  the  Compuware  assets  distributed  and  the  adjusted  tax  basis  in  such  assets. The  actual 
amount of our tax liability relating to the Compuware Spin-Off included on the filed tax returns was $231.8 million. We did not have 
sufficient losses available to fully offset the gain we realized as a result of the Compuware Spin-Off. We do not believe we incurred 
any material tax liabilities in connection with the SIGOS Spin-Off because the estimated fair market value of the SIGOS assets was 
materially similar to the adjusted tax basis in such assets. 

28 

 
If the Internal Revenue Service or other taxing authorities were to successfully challenge in an audit or other tax dispute the amount of 
taxes owed in connection with the Compuware Spin-Off or the SIGOS Spin-Off, we could be liable for additional taxes, including 
interest and penalties. We would be responsible for any such additional amounts, and for the costs of responding to such challenge, 
which  would  not  be  reimbursed  to  us  by  Compuware.  While  we  have  obtained  an  insurance  policy  that  provides  coverage  if  the 
Internal Revenue Service or other taxing authorities assert that additional taxes are owed in connection with the Compuware Spin-Off, 
such policy is subject to certain limitations and exclusions, and we cannot offer any assurances that such policy will fully cover any 
additional taxes owed by us. We did not obtain a tax insurance policy relating to the SIGOS Spin-Off. Any tax liabilities determined to 
be  owed  by  us  relating  to  the  Compuware  Spin-Off  or  the  SIGOS  Spin-Off  following  an  audit  or  other  tax  dispute  may  adversely 
affect our results of operations. 

Federal  and  state  fraudulent  transfer  laws  may  permit  a  court  to  void  Compuware’s  distribution  to  us  to  partially  satisfy  the 
estimated tax liability incurred by us from the Compuware Spin-Off. 

On July 31, 2019, Compuware distributed $265.0 million to us to partially or wholly satisfy the estimated tax liability incurred by us 
in  connection  with  the  Compuware  Spin-Off.  Such  distribution  might  be  subject  to  challenge  under  federal  and  state  fraudulent 
conveyance  laws  even  if  the  distribution  was  completed.  Under  applicable  laws,  the  distribution  could  be  voided  as  a  fraudulent 
transfer or conveyance if, among other things, the transferor received less than reasonably equivalent value or fair consideration in 
return for, and was insolvent or rendered insolvent by reason of, the transfer.  

We cannot be certain as to the standards a court would use to determine whether or not Compuware was insolvent at the relevant time. 
In general, however, a court would look at various facts and circumstances related to the entity in question, including evaluation of 
whether or not (i) the sum of its debts, including contingent and unliquidated liabilities, was greater than the fair market value of all of 
its assets; (ii) the present fair market value of its assets was less than the amount that would be required to pay its probable liability on 
its existing debts, including contingent liabilities, as they become absolute and mature; or (iii) it could pay its debts as they become 
due. 

If a court were to find that the distribution was a fraudulent transfer or conveyance, the court could void the distribution. In addition, 
the distribution could also be voided if a court were to find that it is not a legal distribution or dividend under applicable corporate law. 
The resulting complications, costs and expenses of either finding could materially adversely affect our financial condition and results 
of operations. 

We are subject to a number of risks associated with global sales and operations. 

Revenue from customers located outside of the United States represented 49%, 49% and 45% for the years ended March 31, 2022, 
2021 and 2020, respectively. As a result, our sales and operations are subject to a number of risks and additional costs, including the 
following: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

increased expenses associated with international sales and operations, including establishing and maintaining office space and 
equipment for our international operations; 

fluctuations in exchange rates between currencies in the markets where we do business; 

risks  associated  with  trade  restrictions  and  additional  legal  requirements,  including  the  exportation  of  our  technology  or 
source code that is required in many of the countries in which we operate; 

greater risk of unexpected changes in regulatory rules, regulations and practices, tariffs and tax laws and treaties; 

compliance with United States and foreign import and export control and economic sanctions laws and regulations, including 
the Export Administration Regulations administered by the United States Department of Commerce’s Bureau of Industry and 
Security and the executive orders and laws implemented by the United States Department of the Treasury’s Office of Foreign 
Asset Controls; 

compliance with anti-bribery laws, including the United States Foreign Corrupt Practices Act, and the U.K. Anti-Bribery Act; 

compliance with privacy, data protection and data security laws of many countries, including the EU’s GDPR, which became 
effective in May 2018, and the CCPA which became effective on January 1, 2020; 

heightened  risk  of  unfair  or  corrupt  business  practices  in  certain  geographies,  and  of  improper  or  fraudulent  sales 
arrangements that may impact financial results and result in restatements of, or irregularities in, financial statements; 

limited  or  uncertain  protection  of  intellectual  property  rights  in  some  countries  and  the  risks  and  costs  associated  with 
monitoring and enforcing intellectual property rights abroad; 

greater difficulty in enforcing contracts and managing collections in certain jurisdictions, as well as longer collection periods; 

•  management communication and integration problems resulting from cultural and geographic dispersion; 

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• 

• 

social, economic and political instability, epidemics and pandemics, terrorist attacks and security concerns in general; and 

potentially adverse tax consequences. 

These and other factors could harm our ability to generate future global revenue and, consequently, materially impact our business, 
results of operations and financial condition. 

Continued uncertainty in the U.S. and global economies, particularly Europe, along with uncertain geopolitical conditions, could 
negatively affect sales of our products and services and could harm our operating results. 

As our business has grown, we have become increasingly subject to the risks arising from adverse changes in the domestic and global 
economies.  Uncertainty  in  the  macroeconomic  environment  and  associated  global  economic  conditions,  as  well  as  geopolitical 
disruption, may result in extreme volatility in credit, equity, and foreign currency markets. These conditions may also adversely affect 
the buying patterns of our customers and prospective customers, including the size of transactions and length of sales cycles, which 
would adversely affect our overall pipeline as well as our revenue growth expectations. If macroeconomic or geopolitical conditions 
deteriorate or if the pace of recovery slows or is uneven, our overall results of operations could be adversely affected. 

We continue to invest in our international operations. There are significant risks with overseas investments, and our growth prospects 
in  these  regions  are  uncertain.  Increased  volatility,  further  declines  in  the  European  credit,  equity  and  foreign  currency  markets  or 
geopolitical disruptions, including the military conflict between Russia and Ukraine, could cause delays in or cancellations of orders 
or have other negative impacts on our business operations in Europe and other regions throughout the world. If tensions between the 
United States, members of NATO and Russia continue to escalate and create global security concerns, it may result in an increased 
adverse  impact  on  regional  and  global  economies  and  increase  the  likelihood  of  cyber-attacks.  Deterioration  of  economic  or 
geopolitical  conditions  in  the  countries  in  which  we  do  business  could  also  cause  slower  or  impaired  collections  on  accounts 
receivable. In addition, we could experience delays in the payment obligations of our worldwide reseller customers if they experience 
weakness in the end-user market, which would increase our credit risk exposure and harm our financial condition. 

As announced on March 7, 2022, we have suspended all business in Russia and Belarus. Although we do not have material operations 
in  Ukraine,  Russia  or  Belarus,  geopolitical  instability  in  the  region,  new  sanctions  and  enhanced  export  controls  may  impact  our 
ability  to  sell  or  export  our  platform  in  Ukraine,  Russia,  Belarus  and  surrounding  countries.  While  we  do  not  believe  the  overall 
impact to be material to our business results, if the conflict and scope of sanctions expand further or persist for an extended period of 
time, our business could be harmed.  

Because we recognize revenue from our SaaS subscriptions and term licenses over the subscription or license term, downturns or 
upturns in new sales and renewals may not be immediately reflected in our operating results and may be difficult to discern. 

For customers who purchase our Dynatrace platform, whether they purchase SaaS or a term license, we generally recognize revenue 
ratably  over  the  term  of  their  subscription.  For  customers  who  purchase  a  perpetual  license,  we  generally  recognize  the  license 
revenue ratably over three years.  Thus, substantially all of the revenue we report in each quarter from the Dynatrace platform, which 
constituted  over  90%  of  our  total  revenue  reported  for  the year  ended  March  31,  2022, is  derived  from  the  recognition  of  revenue 
relating to contracts entered into during previous quarters. Consequently, a decline in new or renewed customer contracts in any single 
quarter may have a small impact on our revenue for that quarter. However, such a decline will negatively affect our revenue in future 
quarters. Accordingly, the effect of significant downturns in sales and market acceptance of our solutions, and potential changes in our 
rate of renewals, may not be fully reflected in our results of operations until future periods. In addition, a significant majority of our 
costs are expensed as incurred, while revenue is recognized over the life of the agreement with our customer. As a result, increased 
growth in the number of our customers could continue to result in our recognition of more costs than revenue in the earlier periods of 
the terms of our agreements. 

Our revenue recognition policy and other factors may distort our financial results in any given period and make them difficult to 
predict. 

Under accounting standards update No. 2014-09 (Topic 606), Revenue from Contracts with Customers (“ASC 606”), we recognize 
revenue when our customer obtains control of goods or services in an amount that reflects the consideration that we expect to receive 
in  exchange  for  those  goods  or  services.  Our  subscription  revenue  consists  of  (i)  SaaS  agreements,  (ii)  term-based  licenses  for  the 
Dynatrace®  platform  which  are  recognized  ratably  over  the  contract  term,  (iii)  Dynatrace®  perpetual  license  revenue  that  is 
recognized  ratably  or  over  the  term  of  the  expected  optional  maintenance  renewals,  which  is  generally  three  years,  and  (iv) 
maintenance  and  support  agreements. A  significant  increase  or  decline  in our  subscription  contracts  in  any  one  quarter  may  not  be 
fully reflected in the results for that quarter, but will affect our revenue in future quarters. 

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Furthermore,  the  presentation  of  our  financial  results  requires  us  to  make  estimates  and  assumptions  that  may  affect  revenue 
recognition. In some instances, we could reasonably use different estimates and assumptions, and changes in estimates are likely to 
occur  from  period  to  period.  See  the  section  titled  “Management’s  Discussion  and Analysis  of  Financial  Condition  and  Results  of 
Operations—Critical Accounting Policies—Revenue Recognition” included in Part II, Item 7 of this Annual Report. 

Given  the  foregoing  factors,  our  actual  results  could  differ  significantly  from  our  estimates,  comparing  our  revenue  and  operating 
results on a period-to-period basis may not be meaningful, and our past results may not be indicative of our future performance. 

Changes in existing financial accounting standards or practices, or taxation rules or practices, may harm our operating results. 

Changes  in  existing  accounting  or  taxation  rules  or  practices,  new  accounting  pronouncements  or  taxation  rules,  or  varying 
interpretations of current accounting pronouncements or taxation practice could harm our operating results or result in changes to the 
manner in which we conduct our business. Further, such changes could potentially affect our reporting of transactions completed and 
reported before such changes are effective. 

United  States  Generally  Accepted  Accounting  Principles  (“GAAP”)  are  subject  to  interpretation  by  the  Financial  Accounting 
Standards  Board  (“FASB”),  the  Securities  and  Exchange  Commission  and  various  bodies  formed  to  promulgate  and  interpret 
appropriate accounting principles. A change in these principles or a change in these interpretations could have a significant effect on 
our  reported  financial  results  and  could  affect  the  reporting  of  transactions  completed  before  the  announcement  of  a  change.  For 
example, ASC 606 is a newly adopted standard for revenue recognition in which the FASB’s Emerging Issues Task Force has taken up 
certain topics which may result in further guidance which we would need to consider in our related accounting policies. 

Economic  conditions  and  regulatory  changes  following  the  United  Kingdom’s  exit  from  the  EU  could  have  a  material  adverse 
effect on our business and results of operations. 

The United Kingdom, or U.K., formally left the European Union, or the EU, on January 31, 2020, typically referred to as “Brexit.” 
Pursuant to the formal withdrawal arrangements agreed between the U.K. and EU, the U.K. was subject to a transition period until 
December  31,  2020  during  which  EU  rules  continued  to  apply.  On  December  24,  2020  the  EU  and  the  U.K.  reached  a  Trade  and 
Cooperation Agreement,  provisionally  applicable  since  January  1,  2021,  which  sets  out  preferential  arrangements  in  areas  such  as 
trade in goods and in services, digital trade, intellectual property, public procurement, aviation and road transport, energy, fisheries, 
social security coordination, law enforcement and judicial cooperation in criminal matters, thematic cooperation and participation in 
EU programs. The uncertainty concerning the U.K.’s legal, political and economic relationship with the EU after the transition period 
may be a source of instability in international markets, create significant currency fluctuations and otherwise adversely affect trading 
agreements or similar cross-border cooperation arrangements, whether economic, tax, fiscal, legal, regulatory or otherwise. While the 
full  effects  of  Brexit  will  not  be  known  for  some  time,  Brexit  could  cause  disruptions  to,  and  create  uncertainty  surrounding,  our 
business  and  results  of  operations.  For  example,  following  the  transition  period,  the  U.K.  could  lose  the  benefits  of  global  trade 
agreements negotiated by the EU on behalf of its members, which may result in increased trade barriers that could make our doing 
business in the EU and the European Economic Area more difficult. Ongoing global market volatility and a deterioration in economic 
conditions due to uncertainty surrounding the future relationship between the U.K. and EU could significantly disrupt the markets in 
which we operate and lead our customers to closely monitor their costs and delay capital spending decisions. 

Additionally,  Brexit  has  resulted  in  the  strengthening  of  the  U.S.  dollar  against  foreign  currencies  in  which  we  conduct  business. 
Although  this  strengthening  has  been  somewhat  ameliorated  by  the  implementation  of  the  transition  period,  because  we  translate 
revenue denominated in foreign currency into U.S. dollars for our financial statements, during periods of a strengthening U.S. dollar, 
our reported revenue from foreign operations is reduced. As a result of Brexit and the continued negotiations between the U.K. and 
EU, there may be further periods of volatility in the currencies in which we conduct business. 

The effects of Brexit will depend on any agreements the U.K. makes to retain access to EU markets following the transition period. 
The measures could potentially disrupt the markets we serve and may cause us to lose customers and employees. In addition, Brexit 
could  lead  to  legal  uncertainty  and  potentially  divergent  national  laws  and  regulations  as  the  U.K.  determines  which  EU  laws  to 
replace or replicate, which could present new regulatory costs and challenges. 

Any of these effects of Brexit could materially adversely affect our business, results of operations and financial condition. 

We may face exposure to foreign currency exchange rate fluctuations. 

We  have  transacted  in  foreign  currencies  and  expect  to  transact  in  foreign  currencies  in  the  future.  In  addition,  our  international 
subsidiaries maintain assets and liabilities that are denominated in currencies other than the functional operating currencies of these 
entities. Accordingly, changes in the value of foreign currencies relative to the U.S. dollar will affect our revenue and operating results 
due to transactional and translational remeasurement that is reflected in our earnings. As a result of such foreign currency exchange 
rate  fluctuations,  it  could  be more difficult  to detect  underlying  trends  in  our  business  and  results  of  operations. In  addition,  to  the 
extent that fluctuations in currency exchange rates cause our results of operations to differ from our expectations or the expectations of 

31 

 
our investors, the trading price of our common stock could be adversely affected. We do not currently maintain a program to hedge 
transactional  exposures  in  foreign  currencies.  However,  in the  future,  we  may  use  derivative  instruments,  such  as  foreign  currency 
forward and option contracts, to hedge certain exposures to fluctuations in foreign currency exchange rates. The use of such hedging 
activities may not offset any or more than a portion of the adverse financial effects of unfavorable movements in foreign exchange 
rates over the limited time the hedges are in place. Moreover, the use of hedging instruments may introduce additional risks if we are 
unable to structure effective hedges with such instruments. 

Our sales to government entities are subject to a number of challenges and risks. 

We sell our solutions to U.S. federal and state and foreign governmental agency customers, often through our resellers, and we may 
increase sales to government entities in the future. Sales to government entities are subject to a number of challenges and risks. Selling 
to government entities can be highly competitive, expensive and time consuming, often requiring significant upfront time and expense 
without any assurance that these efforts will generate a sale. Contracts and subcontracts with government agency customers are subject 
to procurement laws and regulations relating to the award, administration, and performance of those contracts. Recent guidelines and 
regulations require that substantially all of our employees in the United States be fully vaccinated. As we enforce this policy, some of 
our employees who fail or refuse to comply may be suspended or terminated, which could have a negative impact on our productivity, 
employee morale, sales, operating results and overall financial performance. If we experience difficulties or delays in complying with 
these  guidelines,  our  sales  to  the  U.S.  Federal  government  could  be  negatively  impacted,  and  if  we  fail  to  comply  we  could  be 
debarred  from  selling  to  the  U.S.  Federal  government.  Government  demand  and  payment  for  our  solutions  are  affected  by  public 
sector budgetary cycles and funding authorizations, with funding reductions or delays adversely affecting public sector demand for our 
solutions. We may be subject to audit or investigations relating to our sales to government entities, and any violations could result in 
various  civil  and  criminal  penalties  and  administrative  sanctions,  including  termination  of  contracts,  refunds  of  fees  received, 
forfeiture of profits, suspension of payments, fines, and suspension or debarment from future government business including business 
with governmental agencies across the country involved. Government entities may have statutory, contractual or other legal rights to 
terminate contracts with our distributors and resellers for convenience or due to a default. Any of these risks relating to our sales to 
governmental entities could adversely impact our future sales and operating results. 

We may acquire other businesses, products or technologies in the future which could require significant management attention, 
disrupt our business, dilute stockholder value and adversely affect our results of operations. 

As part of our business growth strategy and in order to remain competitive, we may acquire, or make investments in, complementary 
companies, products or technologies. For example, in 2021 we acquired SpectX, a provider of high-speed parsing and query analytics 
technology. We may not be able to find suitable acquisition targets in the future, and we may not be able to complete such acquisitions 
on favorable terms, if at all. If we do complete acquisitions, we may not ultimately strengthen our competitive position or achieve our 
goals, and any acquisitions we complete could be viewed negatively by our customers, securities analysts and investors, and could be 
disruptive  to  our  operations.  In  addition,  if  we  are  unsuccessful  at  integrating  such  acquisitions  or  the  technologies  associated  with 
such acquisitions, our revenue and results of operations could be adversely affected. In addition, while we will make significant efforts 
to address any information technology security and privacy compliance issues with respect to any acquisitions, we may still inherit 
such risks when we integrate the acquired products and systems as well as any personal information that we acquire. Any integration 
process  may  require  significant  time  and  resources,  and  we  may  not  be  able  to  manage  the  process  successfully.  We  may  not 
successfully  evaluate  or  utilize  the  acquired  technology  or  personnel,  or  accurately  forecast  the  financial  impact  of  an  acquired 
business,  including  accounting  charges.  We  may  have  to  pay  cash,  incur  debt  or  issue  equity  securities  to  pay  for  any  such 
acquisitions,  each of  which  could  adversely  affect  our  financial  condition or  the  value  of  our  common  stock. The  sale  of  equity  or 
issuance of debt to finance any such acquisitions could result in dilution to our stockholders. The incurrence of indebtedness would 
result in increased fixed obligations and could also include covenants or other restrictions that would impede our ability to manage our 
operations. 

Acquisitions and other strategic transactions could result in operating difficulties and could harm our business. 

Among other factors set forth in this “Risk Factors” section, our growth depends upon our ability to enhance our existing products and 
our  ability  to  introduce  new  products  on  a  timely  basis.  We  intend  to  continue  to  address  the  need  to  develop  new  products  and 
enhance  existing  products  both  through  internal  research  and  development,  and  also  through  the  acquisition  of  other  companies, 
product lines, technologies, and personnel. We expect to continue to consider and evaluate a wide array of potential acquisitions as 
part of our overall business strategy, including, but not limited to acquisitions of certain businesses, technologies, services, products 
and  other  assets  and  revenue  streams  (collectively,  “Acquisitions”).  At  any  given  time,  we  may  be  engaged  in  discussions  or 
negotiations with respect to one or more Acquisitions, any of which could, individually or in the aggregate, be material to our financial 
condition  and  results  of  operations.  There  can  be  no  assurance  that  we  will  be  successful  in  identifying,  negotiating,  and 
consummating  favorable  Acquisition  opportunities.  Acquisitions  may  involve  additional  significant  challenges,  uncertainties,  and 
risks, including, but not limited to, challenges of integrating new employees, systems, technologies, and business cultures; failure to 
develop  the  acquired  business  adequately;  disruption  of  our  ongoing  operations  and  diversion  of  our  management’s  attention; 
inadequate  data  security,  cybersecurity  and  operational  and  information  technology  resilience;  failure  to  identify,  or  our 

32 

 
underestimation of, commitments, liabilities, deficiencies and other risks associated with acquired businesses or assets; inconsistency 
between  the  business  models  of  our  Company  and  the  acquired  company,  and  potential  exposure  to  new  or  increased  regulatory 
oversight and uncertain or evolving legal, regulatory, and compliance requirements; potential reputational risks that could arise from 
transactions  with,  or  investments  in,  companies  involved  in  new  or  developing  businesses  or  markets,  which  may  be  subject  to 
uncertain or evolving legal, regulatory, and compliance requirements; failure of the Acquisitions to advance our business strategy and 
of  its  anticipated  benefits  to  materialize;  potential  impairment  of  goodwill  or  other  acquisition-related  intangible  assets;  and  the 
potential for Acquisitions to result in dilutive issuances of our equity securities or significant additional debt. Acquisitions may also 
heighten many of the risks described in this “Risk Factors” section. Acquisitions are inherently risky, may not be successful, and may 
harm our business, results of operations, and financial condition. 

Our business is subject to a wide range of laws and regulations and our failure to comply with those laws and regulations could 
harm our business, operating results and financial condition. 

Our business is subject to regulation by various federal, state, local and foreign governmental agencies, including agencies responsible 
for monitoring and enforcing employment and labor laws, workplace safety, product safety, environmental laws, consumer protection 
laws, privacy, cybersecurity and data protection laws, anti-bribery laws, import and export controls, federal acquisition regulations and 
guidelines, federal securities laws and tax laws and regulations. In certain foreign jurisdictions, these regulatory requirements may be 
more stringent than those in the United States. These laws and regulations are subject to change over time and we must continue to 
monitor and dedicate resources to ensure continued compliance. Non-compliance with applicable regulations or requirements could 
subject  us  to  litigation,  investigations,  sanctions,  mandatory  product  recalls,  enforcement  actions,  disgorgement  of  profits,  fines, 
damages, civil and criminal penalties or injunctions. If any governmental sanctions are imposed, or if we do not prevail in any possible 
civil or criminal litigation, our business, operating results, and financial condition could be materially adversely affected. In addition, 
responding  to  any  action  will  likely  result  in  a  significant  diversion  of  management’s  attention  and  resources  and  an  increase  in 
professional fees. Enforcement actions and sanctions could harm our business, operating results and financial condition. 

We  are  subject  to  governmental  export,  import  and  sanctions  controls  that  could  impair  our  ability  to  compete  in  international 
markets due to licensing requirements and subject us to liability if we are not in compliance with applicable laws. 

Our  solutions  are  subject  to  export  control  and  economic  sanctions  laws  and  regulations,  including  the  U.S.  Export Administration 
Regulations administered by the U.S. Commerce Department’s Bureau of Industry and Security and the economic and trade sanctions 
regulations administered by the U.S. Treasury Department’s Office of Foreign Assets Controls. Exports, re-exports and transfers of our 
software and services must be made in compliance with these laws and regulations. Obtaining the necessary authorizations, including 
any  required  license,  for  a  particular  sale  may  be  time-consuming,  is  not  guaranteed  and  may  result  in  the  delay  or  loss  of  sales 
opportunities. Changes in the encryption or other technology incorporated into our solutions or in applicable export or import laws and 
regulations  may  delay  the  introduction  and  sale  of  our  solutions  in  international  markets,  prevent  customers  from  deploying  our 
solutions  or,  in  some  cases,  prevent  the  export  or  import  of  our  solutions  to  certain  countries,  regions,  governments  or  persons 
altogether. Changes in sanctions, export or import laws and regulations, in the enforcement or scope of existing laws and regulations, 
or in the countries, regions, governments, persons or technologies targeted by such laws and regulations, could also result in decreased 
use of our solutions or in our ability to sell our solutions in certain countries. Even though we take precautions to prevent our solutions 
from being provided to restricted countries or persons, our solutions could be provided to those targets by our resellers or customers 
despite such precautions, and our customers may choose to host their systems including the Dynatrace platform using a hosting vendor 
that is a restricted person. The decreased use of our solutions or limitation on our ability to export or sell our solutions could adversely 
affect  our  business,  while  violations  of  these  export  and  import  control  and  economic  sanctions  laws  and  regulations  could  have 
negative  consequences  for  us  and  our  personnel,  including  government  investigations,  administrative  fines,  civil  and  criminal 
penalties, denial of export privileges, incarceration, and reputational harm. 

Due to the global nature of our business, we could be adversely affected by violations of the U.S. Foreign Corrupt Practices Act, 
the U.K. Bribery Act or similar anti-bribery laws in other jurisdictions in which we operate. 

The  global  nature  of  our  business  creates  various  domestic  and  local  regulatory  challenges.  The  Foreign  Corrupt  Practices  Act 
(“FCPA”) the U.K. Bribery Act and similar anti-bribery laws in other jurisdictions generally prohibit U.S.-based companies and their 
intermediaries from making improper payments for the purpose of obtaining or retaining business to non-U.S. officials, or in the case 
of the U.K. Bribery Act, to any person. In addition, U.S.-based companies are required to maintain records that accurately and fairly 
represent  their  transactions  and  have  an  adequate  system  of  internal  accounting  controls.  We  operate  in  areas  that  experience 
corruption by government officials and, in certain circumstances, compliance with anti-bribery laws may conflict with local customs 
and practices. Changes in applicable laws could result in increased regulatory requirements and compliance costs that could adversely 
affect our business, financial condition and operating results. Although we take steps to ensure compliance, we cannot guarantee that 
our employees, resellers, agents, or other intermediaries will not engage in prohibited conduct that could render us responsible under 
the FCPA, the U.K. Bribery Act, or other similar laws or regulations in the jurisdictions in which we operate. If we are found to be in 
violation of these anti-bribery laws (either due to acts or inadvertence of our employees, or due to the acts or inadvertence of others), 
we could suffer criminal or civil penalties or other sanctions, which could have a material adverse effect on our business. 

33 

 
Our international operations subject us to potentially adverse tax consequences. 

As a multinational corporation, we are subject to income taxes as well as non-income-based taxes, such as payroll, sales, use, value-
added, net worth, property and goods and services taxes, in both the United States and various foreign jurisdictions. Our domestic and 
international  tax  liabilities  are  subject  to  the  allocation  of  revenues  and  expenses  in  different  jurisdictions  and  the  timing  of 
recognizing revenues and expenses. Additionally, the amount of income taxes paid  is subject to our interpretation of applicable tax 
laws  in  the  jurisdictions  in  which  we  file  and  changes  to  tax  laws.  Significant  judgment  is  required  in  determining  our  worldwide 
provision for income taxes and other tax liabilities, and in determining the realizability of tax attributes such as foreign tax credits and 
other domestic deferred tax assets. From time to time, we are subject to income and non-income tax audits. While we believe we have 
complied  with  all  applicable  income  tax  laws,  there  can  be  no  assurance  that  a  governing  tax  authority  will  not  have  a  different 
interpretation of the law and assess us with additional taxes. Should we be assessed with additional taxes, there could be a material 
adverse effect on our business, operating results, and financial condition. 

Our future effective tax rate may be affected by such factors as changes in tax laws, regulations, or rates, changing interpretation of 
existing  laws  or  regulations,  the  impact  of  accounting  for  share-based  compensation,  the  impact  of  accounting  for  business 
combinations,  changes  in  our  international  organization,  and  changes  in  overall  levels  of  income  before  tax.  In  addition,  in  the 
ordinary  course  of  our  global  business,  there  are  many  intercompany  transactions  and  calculations  where  the  ultimate  tax 
determination is uncertain. Although we believe that our tax estimates are reasonable, we cannot ensure that the final determination of 
tax audits or tax disputes will not be different from what is reflected in our historical income tax provisions and accruals. 

Taxing authorities may successfully assert that we should have collected or in the future should collect sales and use, value added 
or similar taxes, and we could be subject to liability with respect to past or future sales, which could adversely affect our results of 
operations. 

We do not collect sales and use, value added and similar taxes in all jurisdictions in which we have sales, based on our belief that such 
taxes are not applicable. Sales and use, value added, and similar tax laws and rates vary greatly by jurisdiction. Certain jurisdictions in 
which  we  do  not  collect  such  taxes  may  assert  that  such  taxes  are  applicable,  which  could  result  in  tax  assessments,  penalties  and 
interest, and we may be required to collect such taxes in the future. Such tax assessments, penalties, and interest or future requirements 
may adversely affect our results of operations. 

Risks Related to Our Common Stock 

The  trading  price  of  our  common  stock  has  been,  and  may  continue  to  be,  volatile  and  you  could  lose  all  or  part  of  your 
investment. 

Our initial public offering occurred in August 2019, and we effected follow-on public offerings by selling stockholders in December 
2019, February 2020, June 2020 and August 2020. There has only been a public market for our common stock for a short period of 
time. Our share price has been and in the future may be subject to substantial volatility.  

Technology  stocks  have  historically  experienced  high  levels  of  volatility.  The  trading  price  of  our  common  stock  has  fluctuated 
substantially. Since shares of our common stock were sold in our initial public offering in August 2019 at a price of $16.00 per share, 
our stock price has fluctuated significantly, ranging from an intraday low of $17.05 to an intraday high of $80.13 through March 31, 
2022. Factors that could cause fluctuations in the trading price of our common stock include the following: 

• 

• 

• 

• 

• 

• 

• 

• 

announcements  of  new  products  or  technologies,  commercial  relationships,  acquisitions  or  other  events  by  us  or  our 
competitors; 

changes in how customers perceive the benefits of our platform; 

shifts in the mix of billings and revenue attributable to perpetual licenses, term licenses and SaaS subscriptions from quarter 
to quarter; 

departures  of  our  Chief  Executive  Officer,  Chief  Financial  Officer,  one  or  more  executive  officers,  senior  management  or 
other key personnel; 

price and volume fluctuations in the overall stock market from time to time; 

fluctuations in the trading volume of our shares or the size of our public float; 

sales of large blocks of our common stock, including by the Thoma Bravo Funds; 

actual or anticipated changes or fluctuations in our operating results; 

•  whether our operating results meet the expectations of securities analysts or investors; 

• 

changes in actual or future expectations of investors or securities analysts; 

34 

 
• 

• 

• 

litigation, data breaches or security incidents involving us, our industry or both; 

regulatory developments in the United States, foreign countries or both; 

general economic conditions and trends; and 

•  major catastrophic events in our domestic and foreign markets. 

In addition, if the market for technology stocks or the stock market in general experiences a loss of investor confidence, the trading 
price of our common stock could decline for reasons unrelated to our business, operating results or financial condition. The trading 
price of our common stock might also decline in reaction to events that affect other companies in our industry even if these events do 
not directly affect us. In the past, following periods of volatility in the trading price of a company’s securities, securities class action 
litigation has often been brought against that company. 

If  securities  analysts  were  to  downgrade  our  stock,  publish  negative  research  or  reports  or  fail  to  publish  reports  about  our 
business, our competitive position could suffer, and our stock price and trading volume could decline. 

The trading market for our common stock, to some extent, depends on the research and reports that securities analysts may publish 
about us, our business, our market or our competitors. We do not have any control over these analysts. If one or more of the analysts 
who cover us should downgrade our stock or publish negative research or reports, cease coverage of our company or fail to regularly 
publish reports about our business, our competitive position could suffer, and our stock price and trading volume could decline. 

We previously identified a material weakness in our internal control over financial reporting and may identify additional material 
weaknesses in the future or otherwise fail to maintain an effective system of internal controls, which may result in material 
misstatements of our financial statements or cause us to fail to meet our periodic reporting obligations. 

As a public company, we are required to maintain internal control over financial reporting and to report any material weaknesses in 
such  internal  control.  Section  404  of  the  Sarbanes-Oxley  Act  of  2002  (the  “Sarbanes-Oxley  Act”)  requires  that  we  evaluate  and 
determine the effectiveness of our internal control over financial reporting, and our independent registered public accounting firm is 
required to audit such internal control. 

In connection with the audit of our financial statements as of and for the fiscal year ended March 31, 2020, we and our independent 
registered  public  accounting  firm  identified  a  material  weakness  in  our  internal  control  over  financial  reporting.  This  material 
weakness was related to accounting for income taxes in connection with the preparation and review of our global tax provision, and 
particularly in the area of realizability of tax attributes such as foreign tax credits and other domestic deferred tax assets. During the 
fiscal year ended March 31, 2021, we completed the remediation measures related to the material weakness and have concluded that 
our  internal  control  over  financial  reporting  was  effective  as  of  March  31,  2021.  Completion  of  remediation  does  not  provide 
assurance  that  our  remediation  or  other  controls  will  continue  to  operate  properly.  If  we  are  unable  to  maintain  effective  internal 
control over financial reporting or disclosure controls and procedures, our ability to record, process and report financial information 
accurately,  and  to  prepare  financial  statements  within  required  time  periods  could  be  adversely  affected,  which  could  subject  us  to 
litigation  or  investigations  requiring  management  resources  and  payment  of  legal  and  other  expenses,  negatively  affect  investor 
confidence in our financial statements and adversely impact our stock price. 

Sales  of  substantial  amounts  of  our  common  stock  in  the  public  markets,  or  the  perception  that  such  sales  could  occur,  could 
reduce the market price of our common stock. 

Sales of a substantial number of shares of our common stock in the public market, or the perception that such sales could occur, could 
adversely affect the market price of our common stock and may make it more difficult for you to sell your common stock at a time and 
price  that  you  deem  appropriate.  For  example,  the  Thoma  Bravo  Funds  beneficially  own  29.5%  of  our  common  stock  and  under 
applicable federal securities laws may sell such shares in the public market without our advance knowledge or participation. If Thoma 
Bravo  were  to  dispose  of  a  substantial  portion  of  our  shares  in  the  public  market,  whether  in  a  single  transaction  or  a  series  of 
transactions, it could reduce the trading price of our common stock In addition, any such sales, or the possibility that these sales may 
occur, could make it more difficult for us to sell shares of our common stock in the public market in the future. 

Our  issuance  of  additional  capital  stock  in  connection  with  financings,  acquisitions,  investments,  our  stock  incentive  plans  or 
otherwise will dilute all other stockholders. 

We  may  issue  additional  capital  stock  in  the  future  that  will  result  in  dilution  to  all  other  stockholders.  We  may  also  raise  capital 
through  equity  financings  in  the  future. As  part  of  our  business  strategy,  we  may  acquire  or  make  investments  in  complementary 
companies, products or technologies and issue equity securities to pay for any such acquisition or investment. Any such issuances of 
additional capital stock may cause stockholders to experience significant dilution of their ownership interests and the per share value 
of our common stock to decline. 

35 

 
Thoma  Bravo  has  significant  influence  over  matters  requiring  stockholder  approval,  which  may  have  the  effect  of  delaying  or 
preventing changes of control, or limiting the ability of  other stockholders to approve transactions they deem to be in their best 
interest. 

Thoma Bravo, as the ultimate general partner of the Thoma Bravo Funds, beneficially owns in the aggregate 29.5% of our issued and 
outstanding  shares  of  common  stock  as  of  March  31,  2022. As  a  result, Thoma  Bravo  will  continue  to  be  able  to  exert  significant 
influence over our operations and business strategy as well as matters requiring stockholder approval. These matters may include: 

• 

• 

• 

• 

the  composition  of  our  board  of  directors,  which  has  the  authority  to  direct  our  business  and  to  appoint  and  remove  our 
officers; 

approving or rejecting a merger, consolidation or other business combination; 

raising future capital; and 

amending our charter and bylaws, which govern the rights attached to our common stock. 

Additionally, for so long as Thoma Bravo beneficially owns at least (i) 20% (but less than 30%) of our outstanding shares of common 
stock, Thoma Bravo will have the right to nominate a number of directors to our board of directors equal to the lowest whole number 
that is greater than 30% of the total number of directors (but in no event fewer than two directors); (ii) 10% (but less than 20%) of our 
outstanding shares of common stock, Thoma Bravo will have the right to nominate a number of directors to our board of directors 
equal to the lowest whole number that is greater than 20% of the total number of directors (but in no event fewer than one director); 
and (iii) at least 5% (but less than 10%) of our outstanding shares of common stock, Thoma Bravo will have the right to nominate one 
director to our board of directors. 

This  concentration  of  ownership  of  our  common  stock  could  delay  or  prevent  proxy  contests,  mergers,  tender  offers,  open-market 
purchase programs or other purchases of our common stock that might otherwise result in the opportunity for stockholders to realize a 
premium over the then-prevailing market price of our common stock. This concentration of ownership may also adversely affect our 
share price. 

Thoma Bravo may pursue corporate opportunities independent of us that could present conflicts with our and our stockholders’ 
interests. 

Thoma Bravo is in the business of making or advising on investments in companies and holds (and may from time to time in the future 
acquire)  interests  in  or  provides  advice  to  businesses  that  may  directly  or  indirectly  compete  with  our  business  or  be  suppliers  or 
customers  of  ours.  Thoma  Bravo  may  also  pursue  acquisitions  that  may  be  complementary  to  our  business  and,  as  a  result,  those 
acquisition opportunities may not be available to us. 

Our  charter  provides  that  none  of  our  officers  or  directors  who  are  also  an  officer,  director,  employee,  partner,  managing  director, 
principal, independent contractor or other affiliate of Thoma Bravo will be liable to us or our stockholders for breach of any fiduciary 
duty by reason of the fact that any such individual pursues or acquires a corporate opportunity for its own account or the account of an 
affiliate,  as  applicable,  instead  of  us,  directs  a  corporate  opportunity  to  any  other  person,  instead  of  us  or  does  not  communicate 
information regarding a corporate opportunity to us. 

We do not intend to pay dividends on our common stock and, consequently, your ability to achieve a return on your investment will 
depend on appreciation in the price of our common stock. 

We have never declared or paid any dividends on our common stock. We intend to retain any earnings to finance the operation and 
expansion of our business, and we do not anticipate paying any cash dividends in the foreseeable future. As a result, you may only 
receive a return on your investment in our common stock if the market price of our common stock increases. 

Our charter and bylaws contain anti-takeover provisions that could delay or discourage takeover attempts that stockholders may 
consider favorable. 

Our charter and bylaws contain provisions that could delay or prevent a change in control of our company. These provisions could also 
make it difficult for stockholders to elect directors who are not nominated by the current members of our board of directors or take 
other corporate actions, including effecting changes in our management. These provisions include: 

• 

• 

a classified board of directors with three-year staggered terms, which could delay the ability of stockholders to change the 
membership of a majority of our board of directors; 

directors  may  only  be  removed  for  cause,  and  subject  to  the  affirmative  vote  of  the  holders  of  66  2/3%  or  more  of  our 
outstanding shares of capital stock then entitled to vote at a meeting of our stockholders called for that purpose; 

36 

 
• 

• 

• 

• 

• 

• 

• 

• 

the  ability  of our  board  of  directors  to  issue  shares  of preferred  stock  and  to  determine the  price  and  other  terms  of  those 
shares, including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the 
ownership of a hostile acquirer; 

allowing only our board of directors to fill vacancies on our board of directors, which prevents stockholders from being able 
to fill vacancies on our board of directors; 

a prohibition on stockholder action by written consent, which forces stockholder action to be taken at an annual or special 
meeting of our stockholders; 

the requirement that a special meeting of stockholders may be called only by our board of directors, the chairperson of our 
board of directors, our chief executive officer or our president (in the absence of a chief executive officer), which could delay 
the ability of our stockholders to force consideration of a proposal or to take action, including the removal of directors; 

the  requirement  for  the  affirmative  vote  of  holders  of  at  least  66  2/3%  of  the  voting  power  of  all  of  the  then  outstanding 
shares of the voting stock, voting together as a single class, to amend the provisions of our charter relating to the management 
of our business (including our classified board structure) or certain provisions of our bylaws, which may inhibit the ability of 
an acquirer to effect such amendments to facilitate an unsolicited takeover attempt; 

the ability of our board of directors to amend the bylaws, which may allow our board of directors to take additional actions to 
prevent an unsolicited takeover and inhibit the ability of an acquirer to amend the bylaws to facilitate an unsolicited takeover 
attempt; 

advance  notice  procedures  with  which  stockholders  must  comply  to  nominate  candidates  to  our  board  of  directors  or  to 
propose  matters  to  be  acted  upon  at  a  stockholders’  meeting,  which  may  discourage  or  deter  a  potential  acquirer  from 
conducting a solicitation of proxies to elect the acquirer’s own slate of directors or otherwise attempting to obtain control of 
us; and 

a prohibition of cumulative voting in the election of our board of directors, which would otherwise allow less than a majority 
of stockholders to elect director candidates. 

Our charter also contains a provision that provides us with protections similar to Section 203 of the Delaware General Corporation 
Law,  and  prevents  us  from  engaging  in  a  business  combination,  such  as  a  merger,  with  an  interested  stockholder  (i.e.,  a  person  or 
group  who  acquires  at  least  15%  of  our  voting  stock)  for  a  period  of  three  years  from  the  date  such  person  became  an  interested 
stockholder,  unless  (with  certain  exceptions)  the  business  combination or  the  transaction  in  which  the  person became  an  interested 
stockholder is approved in a prescribed manner. However, our charter also provides that transactions with Thoma Bravo, including the 
Thoma Bravo Funds, and any persons to whom any Thoma Bravo Fund sells its common stock will be deemed to have been approved 
by our board of directors. 

We may issue preferred stock the terms of which could adversely affect the voting power or value of our common stock. 

Our charter authorizes us to issue, without the approval of our stockholders, one or more classes or series of preferred stock having 
such designations, preferences, limitations and relative rights, including preferences over our common stock respecting dividends and 
distributions, as our board of directors may determine. The terms of one or more classes or series of preferred stock could adversely 
impact the voting power or value of our common stock. For example, we might grant holders of preferred stock the right to elect some 
number of our directors in all events or on the happening of specified events or the right to veto specified transactions. Similarly, the 
repurchase or redemption rights or liquidation preferences we might assign to holders of preferred stock could affect the residual value 
of our common stock. 

Our  bylaws  designate  the  Court  of  Chancery  of  the  State  of  Delaware  as  the  exclusive  forum  for  certain  litigation  that  may  be 
initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us. 

Pursuant to our bylaws, unless we consent in writing to the selection of an alternative forum, the Court of Chancery of the State of 
Delaware  is  the  sole  and  exclusive  forum  for  state  law  claims  for  (1) any  derivative  action  or  proceeding  brought  on  our  behalf, 
(2) any action asserting a claim of or based on a breach of a fiduciary duty owed by any of our current or former directors, officers, or 
other  employees  to  us  or  our  stockholders,  (3) any  action  asserting  a  claim  against  us  or  any  of  our  current  or  former  directors, 
officers,  employees,  or  stockholders  arising  pursuant  to  any  provision of  the  Delaware General  Corporation  Law  or our bylaws,  or 
(4) any action asserting a claim governed by the internal affairs doctrine (collectively, the “Delaware Forum Provision”). In addition, 
our bylaws provide that any person or entity purchasing or otherwise acquiring any interest in shares of our common stock is deemed 
to have notice of and consented to the foregoing provisions; provided, however, that stockholders will not be deemed to have waived 
our  compliance  with  the  federal  securities  laws  and  the  rules  and  regulations  thereunder.  Our  bylaws  further  provide  that  the  U.S. 
District Court for the District of Massachusetts will be the sole and exclusive forum for resolving any complaint asserting a cause of 
action  arising  under  the  Securities Act  of  1933,  as  amended  (the  “Securities Act”  and  such  provision  of  our  bylaws,  the  “Federal 
Forum Provision”), as our principal executive offices are located in Waltham, Massachusetts. The Delaware Forum Provision and the 

37 

 
Federal Forum Provision may impose additional litigation costs on stockholders who assert the provision is not enforceable and may 
impose more general additional litigation costs in pursuing any such claims, particularly if the stockholders do not reside in or near the 
State of Delaware or the Commonwealth of Massachusetts. Additionally, the Delaware Forum Provision and Federal Forum Provision 
in  our  bylaws  may  limit  our  stockholders’  ability  to  obtain  a  favorable  judicial  forum  for  disputes  with  us.  In  addition,  while  the 
Delaware Supreme Court ruled in March 2020 that federal forum selection provisions purporting to require claims under the Securities 
Act be brought in federal court are “facially valid” under Delaware law, there is uncertainty as to whether courts in other states will 
enforce our Federal Forum Provision, and we may incur additional costs of litigation should such enforceability be challenged. If the 
Federal Forum Provision is found to be unenforceable in an action, we may incur additional costs associated with resolving such an 
action. The Federal Forum Provision may also impose additional litigation costs on stockholders who assert that the provision is not 
enforceable or invalid. The Court of Chancery of the State of Delaware may also reach different judgments or results than would other 
courts, including courts where a stockholder considering an action may be located or would otherwise choose to bring the action, and 
such judgments may be more or less favorable to us than our stockholders. 

ITEM 1B. UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. PROPERTIES 

Our corporate headquarters is located in Waltham, Massachusetts and consists of approximately 50,000 square feet of space under a 
lease that expires in September 2027. In addition to our headquarters, we lease approximately 47,000 square feet of space in Detroit, 
Michigan under a lease that expires in January 2025, approximately 28,000 square feet of space in Maidenhead, England under a lease 
that expires in March 2027, and approximately 26,000 square feet of space in Denver, Colorado for sales and customer support under a 
lease  that  expires  in  August  2032.  Our  primary  research  and  development  facilities  are  located  in  Linz,  Austria,  Vienna,  Austria, 
Gdansk, Poland, and Barcelona, Spain, and consist of approximately 96,000, 67,000, 57,000, and 36,000 square feet, respectively. We 
believe that our facilities are adequate to meet our needs for the immediate future and that we will be able to secure additional space to 
accommodate expansion of our operations. 

ITEM 3. LEGAL PROCEEDINGS 

We are not currently a party to any litigation or claims that, if determined adversely to us, would have a material adverse effect on our 
business, operating results, financial condition, or cash flows. We are, from time to time, party to litigation and subject to claims in the 
ordinary course of business. Regardless of the outcome, litigation can have an adverse impact on us because of defense and settlement 
costs, diversion of management resources, and other factors. 

ITEM 4. MINE SAFETY DISCLOSURES 

Not applicable. 

PART II - OTHER INFORMATION 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES 

Market Information for Common Stock 

Our common stock has been listed on the New York Stock Exchange under the symbol “DT” since August 1, 2019. Prior to that date, 
there was no public trading market for our common stock. 

Holders of Record 

As of May 20, 2022, there were 126 registered stockholders of record of our common stock. We believe a substantially greater number 
of beneficial owners hold shares through brokers, banks or other nominees. 

Dividend Policy 

We have never declared or paid any cash dividend on our common stock. We currently intend to retain all available funds and any 
future earnings for use in the operation of our business and do not expect to pay any dividends on our common stock in the foreseeable 
future. Any future determination to declare dividends will be made at the discretion of our board of directors, subject to applicable 
laws, and will depend on a number of factors, including our financial condition, results of operations, capital requirements, contractual 
restrictions, general business conditions and other factors that our board of directors may deem relevant. In addition, our credit facility 
places restrictions on the ability of our subsidiaries to pay cash dividends or make distributions to us. 

38 

Securities Authorized for Issuance under Equity Compensation Plans 

See Item 12, “Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters,” for information 
regarding securities authorized for issuance.  

Performance Graph 

The following shall not be deemed “filed” for purposes of Section 18 of the Exchange Act or incorporated by reference into any of our 
other filings under the Exchange Act or the Securities Act. 

The performance graph below compares the cumulative total stockholder return on our common stock with the cumulative total return 
on the S&P 500 Index and the S&P 500 Information Technology Index. The graph assumes $100 was invested at the market close on 
August 1, 2019, which was our initial trading date, in our common stock. Data for the S&P 500 Index and the S&P 500 Information 
Technology Index assume reinvestment of dividends. 

The  comparisons  in  the  graph  below  are  based  upon  historical  data  and  are  not  indicative  of,  nor  intended  to  forecast,  future 
performance of our common stock. 

Base Period

8/1/2019

3/31/2020

3/31/2021

3/31/2022

$ 

$ 

$ 

100.00  $ 

99.96  $ 

202.26  $ 

100.00  $ 

87.51  $ 

134.51  $ 

100.00  $ 

100.32  $ 

165.35  $ 

197.48 

153.39 

198.19 

Dynatrace, Inc.

S&P 500

S&P 500 Information Technology

Unregistered Sales of Equity Securities 

None. 

Use of Proceeds 

None. 

Issuer Purchases of Equity Securities 

None.  

39 

ITEM 6. RESERVED 

Not applicable. 

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS 

The  following  discussion  and  analysis  of  our  financial  condition  and  results  of  operations  should  be  read  in  conjunction  with  our 
consolidated  financial  statements  and  related  notes  appearing  elsewhere  in  this  Annual  Report  on  Form  10-K.  The  following 
discussion  and  analysis  contains  forward-looking  statements  that  involve  risks  and  uncertainties.  When  reviewing  the  discussion 
below, you should keep in mind the substantial risks and uncertainties that could impact our business. In particular, we encourage you 
to review the risks and uncertainties described in the section titled “Risk Factors” under Part I, Item 1A. in this Annual Report on 
Form  10-K.  These  risks  and  uncertainties  could  cause  actual  results  to  differ  materially  from  those  projected  in  forward-looking 
statements contained in this report or implied by past results and trends. Our fiscal year ends on March 31. Our historical results are 
not necessarily indicative of the results that may be expected for any period in the future. 

Overview 

We  offer  the  market-leading  software  intelligence  platform,  purpose-built  for  dynamic  hybrid,  multicloud  environments.  As 
enterprises and public sector institutions embrace the cloud to effect their digital transformation, we designed our unified platform to 
address the growing complexity faced by IT, development, security, and business operations teams. With automation and intelligence 
at its core, our platform delivers precise answers about the performance and security of applications, the underlying infrastructure and 
the  experience  of  all  users  to  enable  teams  to  innovate  faster,  simplify  cloud  complexity,  collaborate  more  efficiently,  and  secure 
cloud-native applications. We designed our platform to allow our  customers to modernize and automate IT operations, develop and 
release high quality software faster, and improve user experiences for consistently better business outcomes. As a result, as of March 
31, 2022, our products are trusted by more than 3,300 Dynatrace customers in over 90 countries in diverse industries such as banking, 
insurance, retail, manufacturing, travel and software. 

We  market  Dynatrace®  through  a  combination  of  our  global  direct  sales  team  and  a  network  of  partners,  including  cloud  service 
providers  (Amazon,  Microsoft,  and  Google),  resellers  and  system  integrators.  We  target  the  largest  15,000  global  accounts,  which 
generally have annual revenues in excess of $1 billion. 

We  generate  revenue  primarily  by  selling  subscriptions,  which  we  define  as  (i)  Software-as-a-service  (“SaaS”)  agreements,  (ii) 
Dynatrace® term-based licenses, for which revenue is recognized ratably over the contract term, (iii) Dynatrace® perpetual licenses, 
which are recognized ratably over the term of the expected optional maintenance renewals, which is generally three years, and (iv) 
maintenance and support agreements. 

We deploy our platform as a SaaS solution, with the option of retaining the data in the cloud, or at the edge in customer-provisioned 
infrastructure, which we refer to as Dynatrace® Managed. The Dynatrace® Managed offering allows customers to maintain control of 
the environment where their data resides, whether in the cloud or on-premises, combining the simplicity of SaaS with the ability to 
adhere  to  their  own  data  security  and  sovereignty  requirements.  Our  Mission  Control  functionality  automatically  upgrades  all 
Dynatrace® instances and offers on-premise cluster customers auto-deployment options that suit their specific enterprise management 
processes. 

Dynatrace®  is  an  all-in-one  platform,  which  is  typically  purchased  by  our  customers  with  the  full-stack  Application  Performance 
Module  and  extended  with  our  Infrastructure  Monitoring,  Digital  Experience  Monitoring,  Digital  Business  Analytics,  Application 
Security, or Cloud Automation Modules. Customers also have the option to purchase the infrastructure monitoring module where the 
full-stack APM is not required, with the ability to upgrade to the full-stack APM when necessary. Our Dynatrace® platform has been 
commercially  available  since  2016  and  is  the  primary  offering  we  sell.  Dynatrace®  customers  increased  to  more  than  3,300  as  of 
March 31, 2022 from approximately 2,900 as of March 31, 2021. 

Our  Classic  products  include  AppMon,  Classic  Real  User  Monitoring,  or  RUM,  Network  Application  Monitoring,  or  NAM,  and 
Synthetic Classic. These products were sunset as of April 1, 2021. 

COVID-19 Update 

We continue to monitor, analyze, and respond to evolving developments regarding the ongoing COVID-19 pandemic which has had 
significant impacts around the globe and in many locations in which we operate. While the impacts have not caused a material adverse 
financial  impact  to  our  business  to  date,  the  future  impacts  remain  uncertain.  The  extent  to  which  the COVID-19 pandemic  may 
impact  our  business  going  forward  will  depend  on  numerous  evolving  factors  that  we  cannot  reliably  predict.  These  factors  may 

40 

 
adversely impact business spending on technology as well as customers’ ability to pay for our products and services on an ongoing 
basis.  

While our revenue, customer retention, and earnings are relatively predictable as a result of our subscription-based business model, the 
effect,  if  any,  of  the  ongoing  COVID-19  pandemic  would  not  be  fully  reflected  in  our  results  of  operations  and  overall  financial 
performance until future periods. 

Throughout the pandemic, we have continued to make investments to support business growth and product development, including 
investments in research and development as we continue to introduce new products and applications to extend the functionality of our 
products, sales, and marketing to support customer growth, and other critical functions to ensure the highest levels of customer service 
and support as well as ensuring that we maintain the required infrastructure to be a public company. We expect to continue to make 
these investments. 

See  the  section  titled  “Risk  Factors”  included  under  Part  I,  Item  1A  for  further  discussion  of  the  possible  impact  of  the  ongoing 
COVID-19 pandemic on our business. 

Key Factors Affecting Our Performance 

Our historical financial performance has been, and we expect our financial performance in the future to be, driven by our ability to: 

•  Extend our technology and market leadership position.    We intend to maintain our position as the market-leading software 
intelligence  platform  through  increased  investment  in  research  and  development  and  continued  innovation.  We  expect  to 
focus on expanding the functionality of Dynatrace® and investing in capabilities that address new market opportunities. We 
believe  this  strategy  will  enable  new  growth  opportunities  and  allow  us  to  continue  to  deliver  differentiated  high-value 
outcomes to our customers. 

•  Grow  our  customer  base.    We  intend  to  drive  new  customer  growth  by  expanding  our  direct  sales  force  focused  on  the 
largest 15,000 global accounts, which generally have annual revenues in excess of $1 billion. We added 706 new customers 
during the year ended March 31, 2022. In addition, we expect to leverage our global partner ecosystem to add new customers 
in geographies where we have direct coverage and work jointly with our partners. In other geographies, such as Africa, Japan, 
the Middle East, and South Korea, we utilize a multi-tier “master reseller” model. 

• 

Increase penetration within existing customers.    We plan to continue to increase penetration within our existing customers 
by  expanding  the  breadth  of  our  platform  capabilities  to  provide  for  continued  cross-selling  opportunities.  In  addition,  we 
believe  the  ease  of  implementation  for  Dynatrace®  provides  us  the  opportunity  to  expand  adoption  within  our  existing 
customers, across new customer applications, and into additional business units or divisions. We sustained our Dynatrace® net 
expansion rate at or above 120% for the sixteenth consecutive quarter.  

•  Enhance  our  strategic  partner  ecosystem.   Our  strategic  partners  include  industry-leading  global  system  integrators, 
software  vendors,  and  cloud  and  technology  providers.  We  intend  to  continue  to  invest  in  our  partner  ecosystem,  with  a 
particular  emphasis  on  expanding  our  strategic  alliances  and  cloud-focused  partnerships  with  global  system  integrators, 
including Deloitte and DXC, and hyperscale cloud providers, including AWS, Microsoft Azure, Google Cloud Platform, and 
Red Hat. 

Key Metrics 

In  addition  to  our  U.S.  GAAP  financial  information,  we  monitor  the  following  key  metrics  to  help  us  measure  and  evaluate  the 
effectiveness of our operations: 

Total ARR (in thousands) 
Dynatrace® Net Expansion Rate 

$ 

3/31/2022 

  12/31/2021   

995,121    $ 
120%+  

929,906    $ 
120%+  

9/30/2021 

863,863    $ 
120%+  

As of 

6/30/2021 

3/31/2021 

  12/31/2020   

823,222    $ 
120%+  

774,090    $ 
120%+  

721,995    $ 
120%+  

9/30/2020 

638,063    $ 
120%+  

6/30/2020 

601,376  
120%+ 

Annual  Recurring  Revenue  “ARR”:    We  define  annual  recurring  revenue,  or  ARR,  as  the  daily  revenue  of  all  subscription 
agreements  that  are  actively  generating  revenue  as  of  the  last  day  of  the  reporting  period  multiplied  by  365. We  exclude  from  our 
calculation of ARR any revenues derived from month-to-month agreements and/or product usage overage billings, where customers 
are billed in arrears based on product usage. Total ARR was $995 million as of March 31, 2022. Over the past year, Total ARR has 
grown by $221 million, or 29%.  

Dynatrace® Net Expansion Rate:    We define the Dynatrace® net expansion rate as the ARR derived from the Dynatrace® platform at 
the  end  of  a  reporting  period  for  the  cohort  of  Dynatrace®  accounts  as  of  one  year  prior  to  the  date  of  calculation,  divided  by  the 

41 

 
 
 
 
 
 
Dynatrace® ARR  one  year  prior  to  the  date  of  calculation  for  that  same  cohort.  Sustained  our  Dynatrace®  net  expansion  rate  at  or 
above 120% for the sixteenth consecutive quarter. 

Key Components of Results of Operations 

Revenue 

Revenue includes subscriptions, licenses and services. 

Subscription.    Our  subscription  revenue  consists  of  (i) SaaS  agreements,  (ii) Dynatrace®  term-based  licenses  which  are  recognized 
ratably over the contract term, (iii) Dynatrace® perpetual licenses that are recognized ratably over the term of the expected optional 
maintenance  renewals,  which  is  generally  three  years,  and  (iv) maintenance  and  support  agreements.  We  typically  invoice  SaaS 
subscription  fees  and  term  licenses  annually  in  advance  and  recognize  subscription  revenue  ratably  over  the  term of the  applicable 
agreement,  provided  that  all  other  revenue  recognition  criteria  have  been  satisfied.  Fees  for  our  Dynatrace®  perpetual  licenses  are 
generally  billed  up  front.  See  the  section  titled  “Critical  Accounting  Policies  and  Estimates—Revenue  Recognition”  for  more 
information.  Over  time,  we  expect  subscription  revenue  will  increase  as  a  percentage  of  total  revenue  as  we  continue  to  focus  on 
increasing subscription revenue as a key strategic priority. 

License.    License revenue reflects the revenues recognized from sales of perpetual and term-based licenses of our Classic products 
that  are  sold  only  to  existing  customers.  The  license  fee  portion  of  Classic  perpetual  license  arrangements  is  recognized  up  front 
assuming all revenue recognition criteria are satisfied. Classic term license fees are also recognized up front. Classic term licenses are 
generally billed annually in advance and perpetual licenses are billed up front. 

Service.   Service  revenue  consists  of  revenue  from  helping  our  customers  deploy  our  software  in  highly  complex  operational 
environments  and  training  their  personnel.  We  recognize  the  revenues  associated  with  these  professional  services  on  a  time  and 
materials basis as we deliver the services or provide the training. We generally recognize the revenues associated with our services in 
the period the services are performed, provided that collection of the related receivable is reasonably assured. 

Cost of Revenue 

Cost  of  subscription.     Cost  of  subscription  revenue  includes  all  direct  costs  to  deliver  and  support  our  subscription  products, 
including salaries, benefits, share-based compensation and related expenses such as employer taxes, third-party hosting fees related to 
our cloud services, allocated overhead for facilities, IT, and amortization of internally developed capitalized software technology. We 
recognize these expenses as they are incurred. 

Cost of service.    Cost of service revenue includes salaries, benefits, share-based compensation and related expenses such as employer 
taxes for our services organization, allocated overhead for depreciation of equipment, facilities and IT. We recognize these expenses as 
they are incurred. 

Amortization of acquired technology.    Amortization of acquired technology includes amortization expense for technology acquired in 
business combinations and the Thoma Bravo Funds’ acquisition of the Company in 2014. To the extent significant future acquisitions 
are  consummated,  we  expect  that  our  amortization  of  acquired  technologies  may  increase  due  to  additional  non-cash  charges 
associated with the amortization of intangible assets acquired. 

Gross Profit and Gross Margin 

Gross profit is revenue less cost of revenue, and gross margin is gross profit as a percentage of revenue. Gross profit has been and will 
continue to be affected by various factors, including the mix of our license, subscription, and services and other revenue, the costs 
associated  with  third-party  cloud-based  hosting  services  for  our  cloud-based  subscriptions,  and  the  extent  to  which  we  expand  our 
customer support and services organizations. We expect that our gross margin will fluctuate from period to period depending on the 
interplay of these various factors. 

Operating Expenses 

Personnel  costs,  which  consist  of  salaries,  benefits,  bonuses,  share-based  compensation  and,  with  regard  to  sales  and  marketing 
expenses, sales commissions, are the most significant component of our operating expenses. We also incur other non-personnel costs 
such as an allocation of our general overhead expenses. 

Research and development.    Research and development expenses primarily consists of the cost of programming personnel. We focus 
our  research  and  development  efforts  on  developing  new  solutions,  core  technologies,  and  to  further  enhance  the  functionality, 
reliability,  performance  and  flexibility  of  existing  solutions.  We  believe  that  our  software  development  teams  and  our  core 
technologies  represent  a  significant  competitive  advantage  for  us  and  we  expect  that  our  research  and  development  expenses  will 

42 

 
continue  to  increase  in  absolute  dollars  as  we  invest  in research  and  development  headcount  to  further  strengthen  and  enhance our 
solutions. 

Sales  and  marketing.    Sales  and  marketing  expenses  primarily  consists  of  personnel  and  facility-related  costs  for  our  sales, 
marketing, and business development personnel, commissions earned by our sales personnel and the cost of marketing and business 
development programs. We expect that sales and marketing expenses will continue to increase in absolute dollars as we continue to 
hire additional sales and marketing personnel and invest in marketing programs. 

General and administrative.    General and administrative expenses primarily consist of the personnel and facility-related costs for our 
executive, finance, legal, human resources and administrative personnel; and other corporate expenses, including those associated with 
our ongoing public reporting obligations. We anticipate continuing to incur additional expenses as we continue to invest in the growth 
of our operations, as well as incur ongoing costs of compliance associated with being a publicly traded company. 

Amortization of other intangibles.    Amortization of other intangibles primarily consists of amortization of customer relationships and 
capitalized software and tradenames.  

Restructuring and other.    Restructuring and other expenses primarily consists of various restructuring activities we have undertaken 
to achieve strategic and financial objectives. Restructuring activities include, but are not limited to, product offering cancellation and 
termination of related employees, office relocation, administrative cost of structure realignment and consolidation of resources. 

Other Expense, Net 

Other expense, net consists primarily of interest expense and foreign currency realized and unrealized gains and losses related to the 
impact  of  transactions  denominated  in  a  foreign  currency, including balances  between  subsidiaries.  Interest  expense, net  of  interest 
income, consists primarily of interest on our term loan facility, amortization of debt issuance costs, loss on debt extinguishment and 
prepayment penalties. 

Income Tax Expense 

Our  income  tax  expense,  deferred  tax  assets  and  liabilities,  and  liabilities  for  unrecognized  tax  benefits  reflect  management’s  best 
assessment of estimated current and future taxes to be paid. We are subject to income taxes in both the United States and numerous 
foreign jurisdictions. Significant judgments and estimates are required in determining the consolidated income tax expense. 

Our income tax rate varies from the U.S. federal statutory rate mainly due to (1) foreign earnings taxed at rates higher than the U.S. 
statutory tax rate, (2) the inability to realize certain tax benefits subject to a valuation allowance in the U.S., (3) foreign withholding 
taxes, partially offset by (4) the vesting of share-based compensation that generated excess tax benefits, and (5) the utilization of U.S. 
foreign tax credits generated in the current year. We expect this fluctuation in income tax rates, as well as its potential impact on our 
results of operations, to continue. 

43 

 
The following tables set forth our results of operations for the periods presented: 

Results of Operations 

2022 

Fiscal Year Ended March 31, 
2021 

2020 

Amount 

  Percent  

Amount 

  Percent  

Amount 

  Percent 

(in thousands, except percentages) 

Revenue: 

Subscription 
License 
Service 

Total revenue 

Cost of revenue: 

Cost of subscription 
Cost of service 
Amortization of acquired technology 

Total cost of revenue (1) 
Gross profit 

Operating expenses: 

Research and development (1) 
Sales and marketing (1) 
General and administrative (1) 
Amortization of other intangibles 

Restructuring and other 

Total operating expenses 

Income (loss) from operations 
Other expense, net 
Income (loss) before income taxes 
Income tax expense 
Net income (loss) 
_________________ 
(1) 

$ 

$ 

870,385   

94%    $ 
54    —%     
6%     
100%     

59,006   
929,445   

111,646    
45,717   
15,513   
172,876   
756,569   

156,342   
362,116   
126,622   
30,157   
25    
675,262    
81,307    
(9,648)   
71,659    
(19,208)   
52,451    

12%     
5%     
2%     
19%     
81%     

17%     
39%     
14%     
3%     

  $ 

655,180   

93%    $ 
1,446    —%     
7%     
46,883   
100%     
703,509   

77,488   
34,903   
15,317   
127,708   
575,801   

111,415    
245,487   
92,219   
34,744   
40    
483,905    
91,896    
(14,043)   
77,853    
(2,139)   
75,714    

11%     
5%     
2%     
18%     
82%     

16%     
35%     
13%     
5%     

  $ 

Includes share-based compensation expense as follows: 

  $ 

Fiscal Year Ended March 31, 
2021 
(in thousands) 
7,307    
11,684    
24,153    
14,640    
57,784    

  $ 

  $ 

  $ 

Cost of revenue 
Research and development 
Sales and marketing 
General and administrative 
Total share-based compensation expense 

2022 

12,863    
21,316    
35,957    
29,400    
99,536    

$ 

$ 

44 

89%  
3%  
8%  
100%  

13%  
7%  
4%  
24%  
76%  

22%  
49%  
30%  
7%  

487,817   
12,686   
45,300   
545,803   

73,193   
39,289   
16,449   
128,931   
416,872   

119,281   
266,175   
161,983   
40,280   
1,092    
588,811    
(171,939)   
(46,594)   
(218,533)   
(195,284)   
(413,817)   

2020 

18,685    
38,670    
84,698    
80,425    
222,478    

 
 
 
 
 
  
  
  
  
  
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
Revenue 

Subscription 
License 
Service 
Total revenue 

Subscription 

Fiscal Years Ended March 31, 2022 and 2021 

Fiscal Year Ended March 31,   

Change 

2022 

2021 

Amount 

Percent 

(in thousands, except percentages) 
215,205   
(1,392)  
12,123   
225,936   

655,180    $ 
1,446     
46,883     
703,509    $ 

870,385    $ 
54     
59,006     
929,445    $ 

$ 

$ 

33%  
(96%) 
26%  
32%  

Subscription revenue increased by $215.2 million, or 33%, for the year ended March 31, 2022, as compared to the year ended March 
31,  2021,  primarily  due  to  the  growing  adoption  of  the  Dynatrace® platform  by  new  customers  combined  with  existing  customers 
expanding their use of our solutions. Our subscription revenue increased to 94% of total revenue for the year ended March 31, 2022 
compared to 93% of total revenue for the year ended March 31, 2021.  

License 

License revenue decreased by $1.4 million, or 96%, for the year ended March 31, 2022, as compared to the year ended March 31, 
2021, primarily due to the decline of sales of our Classic products to existing customers as they convert to our Dynatrace® platform. 
We are no longer selling our Classic products to new customers. 

Service 

Service revenue increased by $12.1 million, or 26%, for the year ended March 31, 2022, as compared to the year ended March 31, 
2021. We generally recognize the revenues associated with professional services as we deliver the services. 

Cost of Revenue 

Cost of subscription 
Cost of service 
Amortization of acquired technology 
Total cost of revenue 

Cost of subscription 

Fiscal Year Ended March 31,   

Change 

2022 

2021 

Amount 

Percent 

(in thousands, except percentages) 
34,158   
10,814   
196   
45,168   

77,488    $ 
34,903     
15,317     
127,708    $ 

111,646     $ 
45,717     
15,513     
172,876    $ 

$ 

$ 

44%  
31%  
1%  
35%  

Cost of subscription increased by $34.2 million, or 44%, for the year ended March 31, 2022 as compared to the year ended March 31, 
2021. The increase is primarily due to higher personnel costs to support the growth of our subscription cloud-based offering of $19.5 
million,  higher  cloud-based  hosting  costs  and  subscriptions  of  $10.7  million,  as  well  as  higher  share-based  compensation  of  $3.0 
million.  Partially  offsetting  this  increase  was  $1.3  million  in  lower  amortization  due  to  the  completion  of  amortization  of  certain 
internally developed capitalized software technology. 

Cost of service 

Cost of service increased by $10.8 million, or 31%, for the year ended March 31, 2022 as compared to the year ended March 31, 2021. 
The increase is primarily the result of higher personnel costs of $6.8 million, higher share-based compensation of $2.6 million, and an 
increase in subscription costs of $1.0 million. 

Amortization of acquired technologies 

For the years ended March 31, 2022 and 2021, amortization of acquired technologies is primarily related to amortization expense for 
technology acquired in connection with Thoma Bravo’s acquisition of us in 2014. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Gross Profit and Gross Margin 

Gross profit: 

Subscription 
License 
Service 
Amortization of acquired technology 

Total gross profit 

Gross margin: 

Subscription 
License 
Service 
Amortization of acquired technology 

Total gross margin 

Subscription 

Fiscal Year Ended March 31,   

Change 

2022 

2021 

Amount 

Percent 

(in thousands, except percentages) 

$ 

758,739 

   $ 

577,692 

   $ 

54 

1,446 

13,289 
(15,513)      
   $ 
756,569 

11,980 
(15,317)      
   $ 
575,801 

$ 

181,047   
(1,392)  
1,309   
(196)  
180,768   

31%  
(96%) 
11%  
1%  
31%  

87%   
100%   
23%   
(100%)  
81%   

88%    
100%    
26%    
(100%)   
82%    

Subscription  gross  profit  increased  by  $181.0  million,  or  31%,  during  the  year  ended  March  31,  2022  compared  to  the  year  ended 
March 31, 2021. The increase in gross profit is primarily due to the growth of the Dynatrace® platform by new customers combined 
with existing customers expanding their use of our solutions. Subscription gross margin decreased from 88% to 87% during the year 
ended March 31, 2022, compared to the year ended March 31, 2021, primarily due to higher personnel and share-based compensation 
costs to support the growth of our subscription cloud-based offering. 

License 

License gross profit decreased by $1.4 million, or 96%, during the year ended March 31, 2022 compared to the year ended March 31, 
2021. The decrease was the result of a decline in sales of perpetual and term licenses for our Classic products. 

Service 

Service gross profit increased by $1.3 million, or 11%, during the year ended March 31, 2022 compared to the year ended March 31, 
2021. Service gross margin decreased from 26% to 23% during the year ended March 31, 2022 compared to the year ended March 31, 
2021. The  increase  in  gross  profit  is  primarily  due  to  an  increase  in  service  revenue driven  by  higher  utilization  of personnel. The 
decrease in gross margin is primarily due to higher personnel and share-based compensation costs. 

Operating Expenses 

Operating expenses: 

Research and development 
Sales and marketing 
General and administrative 
Amortization of other intangibles 
Restructuring and other 
Total operating expenses 

Research and development 

Fiscal Year Ended March 31,   

Change 

2022 

2021 

Amount 

Percent 

(in thousands, except percentages) 

$ 

$ 

156,342    $ 
362,116     
126,622     
30,157     
25     
675,262    $ 

111,415     $ 
245,487     
92,219     
34,744     
40     
483,905    $ 

44,927   
116,629   
34,403   
(4,587)  
(15)  
191,357   

40%  
48%  
37%  
(13%) 
(38%) 
40%  

Research  and  development  expenses  increased  $44.9  million,  or  40%,  for  the  year  ended  March  31,  2022  as  compared  to  the  year 
ended March 31, 2021. The increase is primarily due to a 27% increase in headcount, resulting in increased personnel and other costs 
to expand our product offerings of $26.4 million, and higher share-based compensation of $9.6 million. Further contributing to the 
increase  were  higher  cloud-based  hosting  costs  of  $4.1  million,  increased  allocated  overhead  costs  of  $2.5  million  to  support  the 

46 

 
 
 
 
 
 
 
 
  
  
  
 
    
    
 
    
    
 
 
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
  
  
  
 
 
 
 
growth  of  the  business  and  related  infrastructure,  and  higher  travel  expenses  of  $0.8  million  as  global  travel  restrictions  begin  to 
decrease and as travel resumes. 

Sales and marketing 

Sales and marketing expenses increased by $116.6 million, or 48%, for the year ended March 31, 2022, as compared to the year ended 
March  31,  2021,  driven  by  a  24%  increase  in  headcount  which  resulted  in  an  increase  of  $54.4  million  in  personnel  costs,  related 
share-based compensation of $11.8 million, and other employee-related expenses of $5.3 million. Further contributing to the increase 
were  higher  advertising  and  marketing  costs  of  $29.0  million,  higher  professional  fees  of  $4.2  million,  increased  travel  expenses 
related  to  global  restrictions  lifting  of  $4.0  million,  higher  information  technology  costs  of  $2.4  million,  and  increased  allocated 
overhead costs of $1.5 million to support the growth of the business and related infrastructure. 

General and administrative 

General and administrative expenses increased by $34.4 million, or 37%, for the year ended March 31, 2022, as compared to the year 
ended March 31, 2021, primarily due to a 40% increase in headcount which resulted in an increase of $14.1 million in personnel costs, 
related share-based compensation of $14.8 million, and other employee-related expenses of $1.9 million. Further contributing to the 
increase  were  higher  professional  fees  of  $1.1  million,  and  increased  travel  expenses  related  to  global  restrictions  lifting  of  $0.8 
million. 

Amortization of other intangibles 

Amortization  of  other  intangibles  decreased  by  $4.6  million,  or  13%,  for  the  year  ended  March  31,  2022  as  compared  to  the  year 
ended March 31, 2021. The decrease is primarily the result of lower amortization for certain intangible assets that are amortized on a 
systematic basis that reflects the pattern in which the economic benefits of the intangible assets are estimated to be realized and the 
completion of amortization on certain intangibles. 

Other Expense, Net 

Other expense, net decreased by $4.4 million, or 31%, for the year ended March 31, 2022 as compared to the year ended March 31, 
2021. The decline is primarily the result of lower interest expense on our term loan as we had less principal outstanding compared to 
last fiscal year. 

Income Tax Expense 

Income  tax  expense  increased  by  $17.1  million  resulting  in  an  expense  of  $19.2  million  for  the  year  ended  March  31,  2022,  as 
compared to an expense of $2.1 million for the year ended March 31, 2021. This increase was primarily due to the one-time impact of 
tax  return  to  provision  true-up  benefits  resulting  from  changes  in  estimates  to  the  reorganization  transaction  tax  during  fiscal  year 
2021. 

Fiscal Years Ended March 31, 2021 and 2020 

Revenue 

Subscription 
License 
Service 
Total revenue 

Subscription 

Fiscal Year Ended March 31,   

Change 

2021 

2020 

Amount 

Percent 

(in thousands, except percentages) 
167,363   
(11,240)  
1,583   
157,706   

487,817    $ 
12,686     
45,300     
545,803    $ 

655,180    $ 
1,446     
46,883     
703,509    $ 

$ 

$ 

34%  
(89%) 
3%  
29%  

Subscription revenue increased by $167.4 million, or 34%, for the year ended March 31, 2021, as compared to the year ended March 
31,  2020,  primarily  due  to  the  growing  adoption  of  the  Dynatrace® platform  by  new  customers  combined  with  existing  customers 
expanding their use of our solutions. Our subscription revenue increased to 93% of total revenue for the year ended March 31, 2021 
compared to 89% of total revenue for the year ended March 31, 2020. 

47 

 
 
 
 
 
 
 
 
 
License 

License revenue decreased by $11.2 million, or 89%, for the year ended March 31, 2021, as compared to the year ended March 31, 
2020, primarily due to decline of sales of our Classic products to existing customers as they convert to our Dynatrace® platform. We 
are no longer selling our Classic products to new customers. 

Service 

Service revenue increased by $1.6 million, or 3%, for the year ended March 31, 2021, as compared to the year ended March 31, 2020. 
We recognize the revenues associated with professional services as we deliver the services. 

Cost of Revenue 

Cost of subscription 
Cost of service 
Amortization of acquired technology 
Total cost of revenue 

Cost of subscription 

Fiscal Year Ended March 31,   

Change 

2021 

2020 

Amount 

Percent 

(in thousands, except percentages) 
4,295   
(4,386)  
(1,132)  
(1,223)  

73,193    $ 
39,289     
16,449     
128,931    $ 

77,488    $ 
34,903     
15,317     
127,708    $ 

$ 

$ 

6%  
(11%) 
(7%) 
(1%) 

Cost of subscription revenue increased by $4.3 million, or 6%, for the year ended March 31, 2021, as compared to the year ended 
March 31, 2020. The increase is primarily due to higher personnel costs to support the growth of our subscription cloud-based offering 
of $9.7 million and cloud-based hosting costs and software subscriptions of $7.4 million. Partially offsetting this increase was lower 
share-based compensation of $8.3 million as well as decreases in costs for data centers closed during fiscal 2021. 

Cost of service 

Cost of service revenue decreased by $4.4 million, or 11%, for the year ended March 31, 2021, as compared to the year ended March 
31, 2020. The decrease was the result of lower share-based compensation of $3.1 million and decreased travel costs of $2.1 million. 
Partially offsetting this decrease was increased personnel costs. 

Amortization of acquired technologies 

For the years ended March 31, 2021 and 2020, amortization of acquired technologies is primarily related to amortization expense for 
technology acquired in connection with Thoma Bravo’s acquisition of us in 2014. 

Gross Profit and Gross Margin 

Gross profit: 

Subscription 
License 
Service 
Amortization of acquired technology 

Total gross profit 

Gross margin: 

Subscription 
License 
Service 
Amortization of acquired technology 

Total gross margin 

Fiscal Year Ended March 31,   

Change 

2021 

2020 

Amount 

Percent 

(in thousands, except percentages) 

$ 

577,692 

   $ 

1,446 

   $ 

414,624 

12,686 

11,980 
(15,317)      
   $ 
575,801 

6,011 
(16,449)      
   $ 
416,872 

$ 

163,068   
(11,240)  
5,969   
1,132   
158,929   

39%  
(89%) 
99%  
(7%) 
38%  

88 %  
100 %  
26 %  
(100) %  
82 %  

85%    
100%    
13%    
(100%)   
76%    

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
    
    
 
    
    
 
 
  
  
  
  
  
  
  
  
Subscription 

Subscription  gross  profit  increased  by  $163.1  million,  or  39%,  during  the  year  ended  March  31,  2021  compared  to  the  year  ended 
March 31, 2020. Subscription gross margin increased from 85% to 88%, during the year ended March 31, 2021 compared to the year 
ended March 31, 2020. The increase was primarily due to the growth of the Dynatrace® platform and lower share-based compensation. 

License 

License gross profit decreased by $11.2 million, or 89%, during the year ended March 31, 2021 compared to the year ended March 31, 
2020. The decrease was the result of a decline in sales of perpetual and term licenses for our Classic products. 

Service 

Service gross profit increased by $6.0 million, or 99%, during the year ended March 31, 2021 compared to the year ended March 31, 
2020. Service gross margin increased from 13% to 26%, during the year ended March 31, 2021 compared to the year ended March 31, 
2020.  Lower  share-based  compensation  and  travel  costs  increased  gross  profit  by  $3.1  million  and  $2.1  million,  respectively, 
compared to last fiscal year. 

Operating Expenses 

Operating expenses: 
Research and development 
Sales and marketing 
General and administrative 
Amortization of other intangibles 
Restructuring and other 
Total operating expenses 

Research and development 

Fiscal Year Ended March 31,   

Change 

2021 

2020 

Amount 

Percent 

(in thousands, except percentages) 

$ 

$ 

111,415     $ 
245,487     
92,219     
34,744     
40     
483,905    $ 

119,281    $ 
266,175     
161,983     
40,280     
1,092     
588,811    $ 

(7,866)  
(20,688)  
(69,764)  
(5,536)  
(1,052)  
(104,906)  

(7%) 
(8%) 
(43%) 
(14%) 
(96%) 
(18%) 

Research and development expenses decreased by $7.9 million, or 7%, for the year ended March 31, 2021, as compared to the year 
ended March 31, 2020. The decrease is primarily attributable to higher share-based compensation of $27.0 million, partially offset by 
a 24% increase in headcount and related allocated overhead, resulting in increased personnel and other costs to expand our product 
offerings of $15.3 million, and increased cloud-based hosting costs of $2.6 million. 

Sales and marketing 

Sales and marketing expenses decreased by $20.7 million, or 8%, for the year ended March 31, 2021, as compared to the year ended 
March 31, 2020. This decrease was primarily due to lower share-based compensation of $60.5 million and lower travel expenses of 
$11.1  million,  partially  offset  by  a  25%  increase  in  headcount,  resulting  in  an  increase  of  $31.2  million  in  personnel  costs,  and 
increased advertising and marketing costs of $15.3 million. 

General and administrative 

General and administrative expenses decreased by $69.8 million, or 43%, for the year ended March 31, 2021, as compared to the year 
ended March 31, 2020, primarily due to a decrease in share-based compensation of $65.8 million and lower transaction costs of $18.3 
million primarily related to the initial public offering completed in fiscal 2020. Partially offsetting this decrease was a 24% increase in 
headcount, resulting in an increase of $7.4 million in personnel costs, and increased professional fees of $3.5 million. Sponsor related 
costs were zero and $1.6 million for the years ended March 31, 2021 and 2020, respectively. Sponsor costs were reduced to zero as we 
stopped incurring these costs upon completion of our initial public offering. 

Amortization of other intangibles 

Amortization  of other  intangibles  decreased  by  $5.5 million,  or 14%,  for  the  year  ended  March  31,  2021,  as  compared  to  the  year 
ended March 31, 2020. The decrease is primarily the result of lower amortization for certain intangible assets that are amortized on a 
systematic basis that reflects the pattern in which the economic benefits of the intangible assets are estimated to be realized and the 
completion of amortization on certain intangibles. 

49 

 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
Restructuring and other 

Restructuring expenses decreased by $1.1 million, or 96%, for the year ended March 31, 2021, as compared to the year ended March 
31,  2020,  due  to  costs  incurred  in  the  prior  fiscal  year  for  various  restructuring  activities  to  achieve  our  strategic  and  financial 
objectives including costs related to a restructuring program designed to align employee resources with our product offering and future 
plans. 

Other Expense, Net 

Other expense, net decreased by $32.6 million, or 70%, for the year ended March 31, 2021, as compared to the year ended March 31, 
2020.  The  decrease  in  other  expense  was  primarily  a  result  of  lower  interest  expense  on  our  term  loans  as  we  had  less  principal 
outstanding compared to last fiscal year. 

Income Tax Expense 

Income  tax  expense  decreased  by  $193.1  million  resulting  in  an  expense  of  $2.1  million  for  the  year  ended  March  31,  2021,  as 
compared to an expense of $195.3 million for the year ended March 31, 2020. This decrease was primarily due to the tax expense 
resulting from our reorganization transaction, net of attributes utilized, and related uncertain tax positions during fiscal 2020.  

Liquidity and Capital Resources 

As  of  March 31,  2022,  we had  $463.0 million of  cash  and  cash  equivalents  and  $44.4 million  available  under  our  revolving  credit 
facility. 

Since inception we have financed our operations primarily through payments by our customers for use of our product offerings and 
related services and, to a lesser extent, the net proceeds we have received from sales of equity securities and borrowings on our term 
loan  facilities.  In August  2019,  we  completed our  initial  public  offering  (“IPO”)  in  which  we  issued  and  sold  an  aggregate  of 38.9 
million shares of common stock at a price of $16.00 per share. We received aggregate net proceeds of $585.3 million from the IPO, 
after underwriting discounts and commissions and payments of offering costs. 

Over the past three years, cash flows from customer collections have increased. However, operating expenses have also increased as 
we have invested in growing our business. Our operating cash requirements may increase in the future as we continue to invest in the 
strategic growth of our company.  

Our historical expansion with customers has typically been achieved by executing additional contracts, each with unique pricing and 
anniversary  dates.  We  are  transitioning  to  a  program  that  combines  these  contracts  into  one  single,  often  multi-year  contract  per 
customer  with  one  single  anniversary  date,  which  may  result  in  variability  in  the  timing  and  amounts  of  our  billings  which  could 
impact the timing of our cash collections from period to period. 

Our material cash requirements from known contractual and other obligations consist of our long-term debt agreements, rent payments 
required  under  operating  lease  agreements,  and  interest  obligations  on  our  term  loan.  As  of  March  31,  2022,  total  contractual 
commitments were $380.8 million, with $23.2 million committed within the next twelve months. For further information see Notes 9 
and 10 of the notes to the consolidated financial statements in this Annual Report. 

Cash from operations could be affected by various risks and uncertainties, including, but not limited to, the risks detailed in the section 
titled  “Risk  Factors”  included  under  Part  I,  Item  1A.  However,  we  believe  that  our  existing  cash,  cash  equivalents,  short-term 
investment balances, funds available under our debt agreement, and cash generated from operations, will be sufficient to meet our cash 
requirements for at least the next twelve months. Our future capital requirements will depend on many factors, including our growth 
rate, the timing and extent of spending to support research and development efforts, the continued expansion of sales and marketing 
activities, the introduction of new and enhanced products, seasonality of our billing activities, timing and extent of spending to support 
our  growth  strategy,  and  the  continued  market  acceptance  of  our  products.  In  the  event  that  additional  financing  is  required  from 
outside sources, we may not be able to raise such financing on terms acceptable to us or at all. If we are unable to raise additional 
capital when desired, our business, operating results, and financial condition would be adversely affected. 

Our Credit Facilities 

As of March 31, 2022, the balance outstanding under our first lien term loan was $281.1 million and is included in long-term debt on 
our consolidated balance sheets. We had $44.4 million available under the revolving credit facility after considering $15.6 million of 
letters of credit outstanding. 

All of our obligations under our term loans are guaranteed by our existing and future domestic subsidiaries and, subject to certain 
exceptions, secured by a security interest in substantially all of our tangible and intangible assets. At March 31, 2022, we were in 

50 

 
compliance with all applicable covenants pertaining to the First Lien Credit Agreement. Our credit facilities are discussed further in 
Note 9 of the notes to the consolidated financial statements in this Annual Report. 

Summary of Cash Flows 

2022 

Fiscal Year Ended March 31, 
2021 
(in thousands) 

2020 

Net cash provided by (used in) operating activities(1) 
Net cash used in investing activities 
Net cash (used in) provided by financing activities 
Effect of exchange rate changes on cash and cash equivalents 
Net increase in cash and cash equivalents 
_________________ 
(1)  Net cash provided by (used in) operating activities includes cash payments for interest and tax as follows: 

250,917    $ 
(30,890)    
(80,664)    
(1,358)    
138,005    $ 

220,436    $ 
(13,879)    
(97,802)    
3,037     
111,792     $ 

  $ 

  $ 

(142,455) 
(20,613) 
329,392  
(4,468) 
161,856  

Cash paid for interest 
Cash paid for (received from) tax, net 

Operating Activities 

2022 

Fiscal Year Ended March 31, 
2021 
(in thousands) 

2020 

  $ 
  $ 

8,375    $ 
24,247    $ 

12,475    $ 
(7,337)   $ 

39,568  
266,708  

For  the  year  ended  March  31,  2022,  cash  provided  by  operating  activities  was  $250.9  million  as  a  result  of  net  income  of  $52.5 
million, and adjusted by non-cash charges of $145.5 million and a change of $53.0 million in our operating assets and liabilities. The 
non-cash charges are primarily comprised of share-based compensation of $99.5 million and depreciation and amortization of $56.9 
million. The change in our net operating assets and liabilities was  primarily the result of an increase in deferred revenue of  $162.2 
million  due  to  seasonality  in  our  sales  cycle,  which  is  higher  in  the  third  and  fourth  quarters  of  our  fiscal  year,  and an  increase  in 
accounts payable and accrued expenses of $35.9 million driven by the timing of payments. These changes were partially offset by an 
increase in accounts receivable of $108.8 million due to the timing of receipts of payments from customers, an increase in deferred 
commissions of $29.5 million due to commissions paid on new bookings, and an increase in prepaid expenses and other assets of $8.1 
million driven by the timing of payments in advance of future services. 

For  the  year  ended  March 31,  2021,  cash  provided  by  operating  activities  was  $220.4 million  as  a  result  of  a  net  income  of  $75.7 
million, and adjusted by non-cash charges of $113.6 million and a change of $31.2 million in our operating assets and liabilities. The 
non-cash charges are primarily comprised of depreciation and amortization of $61.0 million and share-based compensation of $57.8 
million. The  change  in  our  net  operating  assets  and  liabilities  was  primarily  the  result  of  an  increase  in  deferred  revenue  of  $96.5 
million due to seasonality in our sales cycle, which is higher in the third and fourth quarters of our fiscal year, an increase in accounts 
payable and accrued expenses of $26.6 million driven by the timing of payments, and a decrease in prepaid expenses and other assets 
of $5.7 million driven by the timing of payments in advance of future services. These changes were partially offset by an increase in 
accounts  receivable  of  $82.0  million  due  to  the  timing  of  receipts  of  payments  from  customers  and  an  increase  in  deferred 
commissions of $16.3 million due to commissions paid on new bookings. 

For the year ended March 31, 2020, cash used in operating activities was $142.5 million as a result of a net loss of $413.8 million, 
inclusive  of  a  $255.8  million  income  tax  payment  related  to  the  reorganization  transactions,  and  adjusted  by  non-cash  charges  of 
$248.7 million and a change of $22.7 million in our operating assets and liabilities. The non-cash charges are primarily comprised of 
share-based compensation of $222.5 million and depreciation and amortization of $66.3 million, net of deferred income taxes of $46.2 
million. The  change  in  our  net  operating  assets  and  liabilities  was  primarily  the  result  of  an  increase  in  deferred  revenue  of  $91.4 
million due to higher subscription sales and timing of amounts billed to customers compared to revenue recognized during the same 
period,  which  were  partially  offset  by  an  increase  in  deferred  commissions  of  $20.1  million  due  to  commissions  paid  on  new 
bookings.  Further  contributing  to  the  change  was  an  increase  in  prepaid  expenses  and  other  assets  of  $57.6  million  related  to  an 
increase in income taxes refundable, an increase in accounts payable and accrued expenses of $53.0 million driven by our growth and 
the  timing  of  payments,  and  an  increase  in  accounts  receivable  of  $44.0  million  in  line  with  higher  sales  and  the  timing  of  cash 
collections between the two periods. 

Investing Activities 

Cash used in investing activities during the year ended March 31, 2022 was $30.9 million, as a result of purchases of property and 
equipment of $17.7 million and two acquisitions made in the first half of fiscal 2022 of $13.2 million. 

51 

 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
Cash used in investing activities during the year ended March 31, 2021 was $13.9 million, as a result of the purchases of property and 
equipment of $14.1 million and capitalized software additions of $0.3 million, gross of $0.5 million of derecognized software costs. 

Cash used in investing activities during the year ended March 31, 2020 was $20.6 million, as a result of purchases of property and 
equipment of $19.7 million and capitalized software additions of $0.9 million. 

Financing Activities 

Cash used in financing activities during the year ended March 31, 2022 was $80.7 million, primarily as a result of repayments of our 
term loans of $120.0 million, partially offset by proceeds from the exercise of our stock options of $25.5 million and proceeds from 
our employee stock purchase plan of $13.9 million. 

Cash used in financing activities during the year ended March 31, 2021 was $97.8 million, primarily as a result of repayments of our 
term loans of $120.0 million, partially offset by proceeds from the exercise of our stock options of $13.1 million and proceeds from 
our employee stock purchase plan of $9.2 million. 

Cash provided by financing activities during the year ended March 31, 2020 was $329.4 million, primarily as a result of net proceeds 
from our initial public offering of $590.3 million and a contribution received for our tax obligation generated by our reorganization 
transactions of $265.0 million, which were partially offset by repayments on our term loans of $515.2 million, settlement of deferred 
offering costs of $5.0 million, and installments related to an acquisition of $4.7 million. 

Critical Accounting Policies and Estimates 

We prepare our consolidated financial statements in accordance  with generally accepted accounting principles in the United States. 
The  preparation  of  consolidated  financial  statements  also  requires  us  to  make  estimates  and  assumptions  that  affect  the  reported 
amounts of assets, liabilities, revenues, costs and expenses and related disclosures. We base our estimates on historical experience and 
on various other assumptions that we believe to be reasonable under the circumstances. Actual results could differ significantly from 
the estimates made by our management. To the extent that there are differences between our estimates and actual results, our future 
financial statement presentation, financial condition, results of operations and cash flows will be affected. 

We  believe  that  the  assumptions  and  estimates  associated  with  revenue  recognition,  share-based  compensation,  income  taxes,  and 
business combinations have the greatest potential impact on our consolidated financial statements. Therefore, we consider these to be 
our critical accounting policies and estimates. Accordingly, we believe these are the most critical to fully understand and evaluate our 
financial condition and results of operations. 

Revenue Recognition 

We recognize revenue from contracts with customers using the five-step method described in Note 2 of the notes to our consolidated 
financial  statements,  included  elsewhere  in  this Annual  Report. At  contract  inception  we  evaluate  whether  two  or  more  contracts 
should  be  combined  and  accounted  for  as  a  single  contract  and  whether  the  combined  or  single  contract  includes  more  than  one 
performance obligation. We combine contracts entered into at or near the same time with the same customer if (i) we determine that 
the  contracts  are  negotiated  as  a  package  with  a  single  commercial  objective,  (ii) the  amount  of  consideration  to  be  paid  in  one 
contract  depends  on  the  price  or  performance  of  the  other  contract,  or  (iii) the  services  promised  in  the  contracts  are  a  single 
performance obligation. 

The identification of our performance obligations involves review and consideration for the contractual terms, the implied rights of 
our customers, if any, product demonstrations and published website and marketing materials. Our performance obligations consist of 
(i) subscription  and  support  services,  (ii) licenses  for  our  Classic  products,  and  (iii) professional  and  other  services.  Contracts  that 
contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on their 
relative standalone selling price. We determine standalone selling price (“SSP”) for all our performance obligations using observable 
inputs,  such  as  standalone  sales  and  historical  contract  pricing.  SSP  is  consistent  with  our  overall  pricing  objectives,  taking  into 
consideration the type of subscription services and professional and other services. SSP also reflects the amount we would charge for 
that performance obligation if it were sold separately in a standalone sale, and the price we would sell to similar customers in similar 
circumstances. We have determined that our pricing for software licenses and subscription services is highly variable and we therefore 
allocate the transaction price to those performance obligations using the residual approach. 

In general, we satisfy the majority of our performance obligations over time as we transfer the promised services to our customers. We 
review  the  contract  terms  and  conditions  to  evaluate  (i) the  timing  and  amount  of  revenue  recognition,  (ii) the  related  contract 
balances, and (iii) our remaining performance obligations. We also estimate the number of hours expected to be incurred based on an 
expected hours approach that considers historical hours incurred for similar projects based on the types and sizes of customers. These 
evaluations require significant judgment that could affect the timing and amount of revenue recognized. 

52 

 
Share-based Compensation 

We historically issued Management Incentive Units (“MIUs”) and Appreciation Units (“AUs”) under the Management Incentive Unit 
Plan, or the MIU Plan. Following the IPO, we ceased granting awards under the MIU Plan, and all outstanding awards were converted 
into shares of common stock, restricted stock, and restricted stock units under the Amended and Restated 2019 Equity Incentive Plan, 
or the 2019 Plan. Under the 2019 Plan, we have granted stock options, restricted stock awards, and restricted stock units to certain key 
employees and non-employee directors. For further information see Note 12 of the notes to the consolidated financial statements in 
this Annual Report. 

Compensation expense relating to share-based payments is recognized in earnings using a fair-value measurement method. We use the 
straight-line  attribution  method  of  recognizing  compensation  expense  over  the  vesting  period  for  service.  For  performance-based 
restricted  stock  units  that  vest  based  upon  continued  service  and  achievement  of  certain  performance  conditions,  the  compensation 
expense is recognized over the requisite service period, if it is probable that the performance condition will be satisfied, based on the 
accelerated attribution method. Forfeitures are accounted for in the period in which the awards are forfeited. 

Subsequent to our IPO, the fair value of each new equity award and purchase right under the ESPP is estimated on the date of grant. 
We estimate the fair value of each option award and purchase right using the Black-Scholes option-pricing model. The fair value of 
restricted  stock  and  restricted  stock  units  is  based  on  the  closing  price  of  our  common  stock  as  reported  on  the  New  York  Stock 
Exchange (“NYSE”). 

Our use of the Black-Scholes option-pricing model requires that we make assumptions as to the volatility of our stock options and our 
purchase rights under the ESPP, the expected term to expiration or a liquidity event, and the risk-free interest rate for a period that 
approximates  the  expected  term  of  our  stock  options  and  purchase  rights.  The  assumptions  we  use  in  our  option-pricing  model 
represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment. 
If factors change and different assumptions are used, our share-based compensation expense could be materially different in the future. 
The assumptions and estimates are as follows: 

•  Fair Value of Common Stock. We use the market closing price for our common stock, as reported on the NYSE, to determine 

the fair value of our common stock underlying the stock options and purchase rights at each grant date. 

•  Risk-Free Interest Rate. We determined the risk-free interest rate based on the U.S. Treasury yield curve in effect at the time 

of grant for the expected life of the award. 

•  Expected Term. The computation of expected term for the stock options is based on the average period the stock options are 
expected  to  remain  outstanding,  generally  calculated  as  the  midpoint  of  the  stock  options’  remaining  vesting  term  and 
contractual  expiration  period,  as  we  do not have  sufficient  historical  information  to  develop  reasonable  expectations about 
future  exercise  patterns  and  post-vesting  employment  termination  behavior.  The  computation  of  expected  term  for  the 
purchase rights under the ESPP is based on the offering period, which is six months. 

•  Expected Volatility. The computation of expected volatility is based on the historical volatility of a group of publicly traded 
peer companies. We expect to continue to do so until such time as we have adequate historical data regarding the volatility of 
our traded stock price. 

•  Dividend Yield.  We use a dividend yield of zero, as we do not currently issue dividends, nor do we expect to do so in the 

future. 

Prior to our IPO, the fair value of the MIUs and AUs were estimated on the date of grant using the option-pricing model, or OPM, or a 
hybrid of the probability-weighted expected return method and the option-pricing model, which we referred to as the hybrid method. 
Use of the OPM model and hybrid method required that we make assumptions as to the volatility of our equity awards, the expected 
term to expiration or a liquidity event, and the risk-free interest rate for a period that approximates the expected term of our equity 
awards. The computation of expected volatility was based on the historical volatility of a group of publicly traded peer companies. We 
used  the  simplified  method  prescribed  by  SEC  Staff Accounting  Bulletin  No.  107,  Share-Based  Payment,  to  calculate  the  expected 
term of units granted to employees and directors. We based the expected term of options granted to non-employees on the contractual 
term of the units. We determined the risk-free interest rate by reference to the U.S. Constant Maturity Treasury yield curve in effect as 
of the valuation date with the maturity matching the expected term. 

Income Taxes 

We account for income taxes under the asset and liability method, which requires the recognition of deferred tax assets and liabilities 
for the expected future tax consequences of events that have been included in the financial statements. Under this method, deferred tax 
assets and liabilities are determined based on the differences between the financial statements and tax bases of assets and liabilities 
and net operating loss and credit carryforwards using enacted tax rates in effect for the year in which the differences are expected to 
reverse. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the period that includes the enactment 

53 

 
date. We have the ability to permanently reinvest any earnings in our foreign subsidiaries and therefore do not record a deferred tax 
liability on any outside basis differences in our investments in subsidiaries. 

We record net deferred tax assets to the extent we believe that these assets will more likely than not be realized. These deferred tax 
assets are subject to periodic assessments as to recoverability, and if it is determined that it is more likely than not that the benefits will 
not be realized, valuation allowances are recorded that would reduce deferred tax assets. In making such determination, we consider 
all  available  positive  and  negative  evidence,  including  future  reversals  of  existing  taxable  temporary  differences,  projected  future 
taxable income, tax planning strategies and recent financial operations. 

We  account  for uncertain  tax  positions  based  on  those  positions  taken  or  expected  to  be  taken  in  a  tax  return. We  determine  if  the 
amount of available support indicates that it is more likely than not that the tax position will be sustained on audit, including resolution 
of any related appeals or litigation processes. We then measure the tax benefit as the largest amount that is more than 50% likely to be 
realized upon settlement. We adjust reserves for our uncertain tax positions due to changing facts and circumstances. To the extent that 
the  final  outcome  of  these  matters  is  different  than  the  amounts  recorded,  such  differences  will  impact  our  tax  provision  in  our 
consolidated statements of operations in the period in which such determination is made. Interest and penalties related to uncertain 
income tax positions are included in the income tax provision. 

Business Combinations 

We use our best estimates and assumptions to allocate the fair value of purchase consideration to the tangible and intangible assets 
acquired and liabilities assumed based on their estimated fair values. The excess of the fair value of purchase consideration over the 
fair values of these identifiable assets  and liabilities is recorded as goodwill. We  apply significant judgment in determining  the fair 
value of the intangible assets acquired, which involves the use of significant estimates and assumptions with respect to future expected 
cash  flows,  expected  asset  lives,  discount  rates,  revenue  growth  rates,  and  royalty  rate.  While  we  use  our  best  estimates  and 
judgments, our estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one 
year  from  the  acquisition  date,  we  may  record  adjustments  to  the  fair  value  of  these  tangible  and  intangible  assets  acquired  and 
liabilities assumed, with the corresponding offset to goodwill. We continue to collect information and reevaluate these estimates and 
assumptions  quarterly  and  record  any  adjustments  to  our  preliminary  estimates  to  goodwill  provided  that  we  are  within  the 
measurement period. Upon the conclusion of the final determination of the fair value of assets acquired or liabilities assumed during 
the measurement period, any subsequent adjustments are included in our consolidated statements of operations. 

Recent Accounting Pronouncements 

See Note 2, Summary of Significant Accounting Policies, of our accompanying audited consolidated financial statements included in 
this Annual Report for a description of recently issued accounting pronouncements. 

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We  are  exposed  to  market  risk  in  the  ordinary  course  of  our  business.  Market  risk  represents  the  risk  of  loss  that  may  impact  our 
financial  position  due  to  adverse  changes  in  financial  market  prices  and  rates.  Our  market  risk  exposure  is  primarily  a  result  of 
fluctuations in foreign currency exchange rates and interest rates. We do not hold or issue financial instruments for trading purposes. 

Foreign Currency Exchange Risk 

Our international operations have provided and are expected to continue to provide a significant portion of our consolidated revenues 
and expenses that we report in U.S. dollars. We do not believe that an immediate 10% increase or decrease in the relative value of the 
U.S.  dollar  to  other  currencies  would  have  a  material  effect  on  our  results  of  operations  or  cash  flows,  and  to  date,  we  have  not 
engaged in any hedging strategies with respect to foreign currency transactions. As our international operations grow, we will continue 
to reassess our approach to manage our risk relating to fluctuations in currency rates, and we may choose to engage in the hedging of 
foreign currency transactions in the future. 

Translation exposure 

Our reporting currency is the U.S. dollar, and the functional currency of each of our subsidiaries is either its local currency or the U.S. 
dollar,  depending  on  the  circumstances. As  a  result,  our  consolidated  revenues  and  expenses  are  affected  and  will  continue  to  be 
affected by changes in the U.S. dollar against major foreign currencies, particularly the Euro. Fluctuations in foreign currencies impact 
the amount of total assets, liabilities, earnings and cash flows that we report for our foreign subsidiaries upon the translation of these 
amounts into U.S. dollars. In particular, the strengthening of the U.S. dollar generally will reduce the reported amount of our foreign-
denominated  cash  and  cash  equivalents,  total  revenues  and  total  expenses  that  we  translate  into  U.S.  dollars  and  report  in  our 
consolidated financial statements.  These gains or losses are recorded as a component of accumulated other comprehensive loss within 
shareholders’ equity. 

54 

 
Transaction exposure 

We  transact  business  in  multiple  currencies. As  a  result,  our  results  of  operations  and  cash  flows  are  subject  to  fluctuations  due  to 
changes  in  foreign  currency  exchange  rates  on  transactions  denominated  in  currencies  other  than  the  functional  currencies  of  our 
subsidiaries. These gains or losses are recorded within “Other income (expense), net” in our consolidated statements of operations. 

Interest Rate Risk 

We had cash and cash equivalents of $463.0 million and $325.0 million as of March 31, 2022 and 2021, respectively, consisting of 
bank deposits, commercial paper, and money market funds. These interest-earning instruments carry a degree of interest rate risk. To 
date, fluctuations in our interest income have not been significant. We do not enter into investments for trading or speculative purposes 
and have not used any derivative financial instruments to manage our interest rate risk exposure. Due to the short-term nature of these 
investments, we have not been exposed to, nor do we anticipate being exposed to, material risks due to changes in interest rates. 

As of March 31, 2022, we also had in place a $60.0 million revolving credit facility, with availability of $44.4 million, and $281.1 
million in term loans. The revolving credit facility and the term loan bear interest based on the adjusted LIBOR rate, as defined in the 
agreement, plus an applicable margin, equivalent to 2.7% at March 31, 2022. A hypothetical 10% change in interest rates during any 
of the periods presented would not have had a material impact on our consolidated financial statements. 

55 

 
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

Report of Independent Registered Public Accounting Firm  

Shareholders and Board of Directors 
Dynatrace, Inc. 
Waltham, Massachusetts 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of Dynatrace, Inc. (the “Company”) as of March 31, 2022 and 2021, 
the related consolidated statements of operations, comprehensive income (loss), shareholders’ equity/member’s deficit, and cash flows 
for  each  of  the  three  years  in  the  period  ended  March  31, 2022,  and  the  related notes  (collectively  referred  to  as  the  “consolidated 
financial  statements”).  In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial 
position of the Company at March 31, 2022 and 2021, and the results of its operations and its cash flows for each of the three years in 
the period ended March 31, 2022, in conformity with accounting principles generally accepted in the United States of America. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States) 
(“PCAOB”), the Company's internal control over financial reporting as of March 31, 2022, based on criteria established in Internal 
Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission 
(“COSO”) and our report dated May 26, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an 
opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the 
PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to 
error or fraud.  

Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  consolidated  financial  statements, 
whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test 
basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the 
accounting  principles  used  and  significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the 
consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion. 

Critical Audit Matters 

The  critical  audit  matters  communicated  below  are  matters  arising  from  the  current  period  audit  of  the  consolidated  financial 
statements  that  were  communicated  or  required  to  be  communicated  to  the  audit  committee  and  that:  (1)  relate  to  accounts  or 
disclosures  that  are  material  to  the  consolidated  financial  statements  and  (2)  involved  our  especially  challenging,  subjective,  or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the 
critical audit matters or on the accounts or disclosures to which they relate.   

Revenue Recognition - Identification of Performance Obligations 

As described in Notes 2 and 3 to the consolidated financial statements, the Company’s revenues consist of fees for the Company’s 
software  products  delivered  on  a  perpetual  and  term  license  basis  as  well  as  hosted  software  as  a  service  (“SaaS”),  post-contract 
customer support (referred to as maintenance), and professional services. The Company’s contracts with customers may have multiple 
performance  obligations  including  some  or  all  of  the  following:  software  licenses,  SaaS,  maintenance,  and  professional  services. 
When multiple promised products and services are included within one contract, management applies judgment to determine whether 
promised products and services are distinct, which affects the timing and pattern of revenue recognition.    

We identified revenue recognition, specifically related to management’s identification of distinct performance obligations, as a critical 
audit matter. The principal considerations for our determination are the volume of the Company’s contracts that may contain multiple 
products  or  services,  together  with  the  significant  judgment  involved  in  management’s  identification  of  performance  obligations. 

56 

 
 
 
Auditing these elements was especially challenging due to the extent of audit effort and the degree of auditor judgment required to 
address these matters.   

The primary procedures we performed to address this critical audit matter included: 

•  Evaluating  the  design  and  testing  operating  effectiveness  of  certain  controls  relating  to  management’s  identification  and 

assessment of distinct performance obligations in contracts with customers. 

•  Testing  a  sample  of  revenue  contracts  by  obtaining  and  reviewing  underlying  source  documents  relevant  to  revenue 
recognition;  for  those  selected  contracts,  reperforming  and  evaluating  management’s  identification  of  the  performance 
obligations  within  the  contract  with  the  customer,  including  whether  management  identified  options  to  acquire  additional 
goods or services that gave rise to a material right.    

•  Evaluating whether the when-and-if available updates included within maintenance are critical to the continued utility of the 
related  software  licenses,  such  that  they  should  be  a  single  combined  performance  obligation,  including  i)  assessing  key 
assumptions  relating  to  product  functionality  with  the  Company’s  product  specialists,  ii)  reviewing  published  information 
regarding the product and support offerings, and iii) evaluating frequency and importance of updates.   

Accounting for Income Taxes - Deferred Tax Assets and Liabilities  

As described in Notes 2 and 7 to the consolidated financial statements, the Company has recorded gross deferred tax assets relating to 
deductible  temporary  differences,  net  operating  losses  and  credit  carryforwards  of  $123.4  million  as  of  March  31,  2022,  with  an 
offsetting valuation allowance of $56.3 million. The Company reduces its deferred tax assets by a valuation allowance, if based upon 
the weight of all available evidence, it is more likely than not that some portion, or all, of the deferred tax asset will not be realized on 
a more-likely-than-not basis. Management applied judgment in assessing the realizability of its deferred tax assets and the need for 
any valuation allowances, in particular the ability to rely on the reversal of existing deferred tax liabilities as a source of income. In 
determining the amount of deferred tax assets that are more-likely-than-not to be realized, management considers all available positive 
and  negative  evidence,  including  future  reversals  of  existing  temporary  differences,  projected  future  taxable  income,  tax  planning 
strategies and recent financial operations. 

We  identified  accounting  for  income  taxes,  specifically  management’s  evaluation  of  gross  deferred  tax  assets  and  liabilities  and 
evaluation of the realizability of deferred tax assets, as a critical audit matter. The evaluation of gross deferred tax assets and liabilities 
involves  complex  tax  regulations  relating  to  multiple  jurisdictions.  Assessing  the  realizability  of  deferred  tax  assets  involves 
significant  judgment  and  subjective  evaluation  of  assumptions  in  scheduling  the  reversal  of  temporary  differences  which  involves 
application of income tax law in the various jurisdictions in which the Company operates. Auditing these elements involved especially 
complex auditor judgment due to the nature and extent of audit effort required to address these matters, including the need to involve 
personnel with specialized skill and knowledge. 

The primary procedures we performed to address this critical audit matter included: 

Utilizing personnel with specialized knowledge and skill in domestic and international tax to assist in the following: 

•  Evaluating  the  appropriateness  and  accuracy  of  the  gross  deferred  tax  assets  and  deferred  tax  liabilities  by  assessing 

significant changes by nature of the tax item; 

•  Testing the scheduling of reversing gross deferred tax assets as compared to deferred tax liabilities by jurisdiction, including 

the underlying management assumptions;  

•  Analyzing management’s assessment of domestic and foreign tax laws and application to the Company’s tax provisions; and  

•  Evaluating management’s assessment of all available positive and negative evidence including i) the Company’s assessment 
of  its  ability  to  carryback  losses  or  credits,  ii)  reversal  of  existing  gross  deferred  tax  assets  and  liabilities  and  iii)  the 
Company’s assessment of available tax planning strategies. 

/s/ BDO USA, LLP 

We have served as the Company's auditor since 2015. 
Troy, Michigan 
May 26, 2022 

58 

 
 
 
DYNATRACE, INC. 
CONSOLIDATED BALANCE SHEETS  
(In thousands, except share data) 

Assets 
Current assets: 

Cash and cash equivalents 
Accounts receivable, net 
Deferred commissions, current 
Prepaid expenses and other current assets 

Total current assets 
Property and equipment, net 
Operating lease right-of-use asset, net 
Goodwill 
Other intangible assets, net 
Deferred tax assets, net 
Deferred commissions, non-current 
Other assets 
Total assets 

Liabilities and shareholders' equity 
Current liabilities: 

Accounts payable 
Accrued expenses, current 
Deferred revenue, current 
Operating lease liabilities, current 
Total current liabilities 
Deferred revenue, non-current 
Accrued expenses, non-current 
Operating lease liabilities, non-current 
Deferred tax liabilities 
Long-term debt, net 
Total liabilities 
Commitments and contingencies (Note 11) 
Shareholders' equity: 

Common shares, $0.001 par value, 600,000,000 shares authorized, 286,053,276 and 
283,130,238 shares issued and outstanding at March 31, 2022 and 2021, respectively 
Additional paid-in capital 
Accumulated deficit 
Accumulated other comprehensive loss 

Total shareholders' equity 
Total liabilities and shareholders' equity 

March 31, 

2022 

2021 

462,967    $ 
350,666     
62,601     
72,188     
948,422     
45,271     
58,849     
1,281,876     
105,736     
28,106     
63,435     
9,615     
2,541,310    $ 

22,715    $ 
141,556     
688,554     
12,774     
865,599     
25,783     
19,409     
52,070     
85     
273,918     
1,236,864     

286     
1,792,197     
(461,348)    
(26,689)    
1,304,446     
2,541,310    $ 

324,962  
242,079  
48,986  
64,255  
680,282  
36,916  
42,959  
1,271,195  
149,484  
16,811  
48,638  
9,933  
2,256,218  

9,621  
119,527  
509,272  
9,491  
647,911  
47,504  
16,072  
38,203  
1,014  
391,913  
1,142,617  

283  
1,653,328  
(513,799) 
(26,211) 
1,113,601  
2,256,218  

$ 

$ 

$ 

$ 

See accompanying notes to consolidated financial statements 

59 

 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
DYNATRACE, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS  
(In thousands, except per share data) 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

Revenue: 

Subscription 
License 
Service 

Total revenue 

Cost of revenue: 

Cost of subscription 
Cost of service 
Amortization of acquired technology 

Total cost of revenue 
Gross profit 

Operating expenses: 

Research and development 
Sales and marketing 
General and administrative 
Amortization of other intangibles 
Restructuring and other 

Total operating expenses 

Income (loss) from operations 
Interest expense, net 
Other income (expense), net 
Income (loss) before income taxes 
Income tax expense 
Net income (loss) 
Net income (loss) per share: 

Basic 
Diluted 

Weighted average shares outstanding: 

Basic 
Diluted 

$ 

$ 

$ 
$ 

870,385    $ 
54     
59,006     
929,445     

111,646      
45,717     
15,513     
172,876     
756,569     

156,342     
362,116     
126,622     
30,157     
25     
675,262     
81,307     
(10,192)    
544     
71,659     
(19,208)    
52,451    $ 

0.18    $ 
0.18    $ 

655,180    $ 
1,446     
46,883     
703,509     

77,488     
34,903     
15,317     
127,708     
575,801     

111,415      
245,487     
92,219     
34,744     
40     
483,905     
91,896     
(14,205)    
162     
77,853     
(2,139)    
75,714    $ 

0.27    $ 
0.26    $ 

284,161     
290,903     

280,469     
286,509     

487,817  
12,686  
45,300  
545,803  

73,193  
39,289  
16,449  
128,931  
416,872  

119,281  
266,175  
161,983  
40,280  
1,092  
588,811  
(171,939) 
(45,397) 
(1,197) 
(218,533) 
(195,284) 
(413,817) 

(1.56) 
(1.56) 

264,933  
264,933  

See accompanying notes to consolidated financial statements 

60 

 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
DYNATRACE, INC. 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)  
(In thousands) 

Net income (loss) 
Other comprehensive (loss) income  

Foreign currency translation adjustment 
Effect of reorganization 

Total other comprehensive (loss) income 
Comprehensive income (loss) 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

52,451    $ 

75,714    $ 

(413,817) 

(478)    
—     
(478)    
51,973    $ 

(8,106)    
—     
(8,106)    
67,608    $ 

4,982  
6,623  
11,605  
(402,212) 

$ 

$ 

See accompanying notes to consolidated financial statements 

61 

 
 
 
 
 
 
  
  
 
 
 
 
DYNATRACE, INC. 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY / MEMBER’S DEFICIT  
(In thousands) 

Common Shares 

Shares 

Amount 

Additional 
Paid-
In Capital   

Accumulated 
Deficit 

Accumulated 
Other 
Comprehensive 
Loss 

Shareholders’ 
Equity / 
Member’s 
Deficit 

Balance, March 31, 2019 

—    $ 

—    $ 

(184,546)   $ 

(176,002)   $ 

(29,710)   $ 
4,982     

(390,258) 
4,982  

Foreign currency translation   
Reclassification of related 
party payable upon 
reorganization 
Issuance of common stock in 
connection with initial public 
offering, net of underwriters' 
discounts and commissions 
and issuance costs 
Effect of reorganization 
Contribution for taxes 
associated with 
reorganization 
Restricted stock units vested 
Restricted stock awards 
forfeited 
Share-based compensation 
Equity repurchases 
Net loss 

600,622     

38,873     
241,547     

39     
242     

585,258     
271,383     

6,623     

503     

(70)    

—     

—     

265,000     

35,786     
(156)     

Balance, March 31, 2020 

280,853    $ 

281    $  1,573,347    $ 

Foreign currency translation   
Restricted stock units vested 
Restricted stock awards 
forfeited 
Issuance of common stock 
related to employee stock 
purchase plan 
Exercise of stock options 
Share-based compensation 
Equity repurchases 
Cumulative effects 
adjustment for ASU 2016-02 
adoption 
Net income 

1,256     

(110)    

331     
800     

1     

—     

—     
1     

9,195     
13,051     
57,784     
(49)    

Balance, March 31, 2021 

283,130    $ 

283    $  1,653,328    $ 

Foreign currency translation   
Restricted stock units vested 
Restricted stock awards 
forfeited 
Issuance of common stock 
related to employee stock 
purchase plan 
Exercise of stock options 
Share-based compensation 
Equity repurchases 
Net income 

1,305     

(20)    

372     
1,266     

1     

—     

1     
1     

(1)    

13,912     
25,488     
99,536     
(66)    

Balance, March 31, 2022 

286,053    $ 

286    $  1,792,197    $ 

(413,817)    
(589,819)   $ 

(18,105)   $ 
(8,106)    

306     
75,714     
(513,799)   $ 

(26,211)   $ 
(478)    

52,451     
(461,348)   $ 

(26,689)   $ 

600,622  

585,297  
278,248  

265,000  
—  

—  
35,786  
(156) 
(413,817) 
965,704  
(8,106) 
1  

—  

9,195  
13,052  
57,784  
(49) 

306  
75,714  
1,113,601  
(478) 
—  

—  

13,913  
25,489  
99,536  
(66) 
52,451  
1,304,446  

See accompanying notes to consolidated financial statements 

62 

 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
   
   
 
   
 
   
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
 
   
   
   
 
   
   
 
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
 
   
   
   
 
   
   
 
   
   
 
   
   
   
   
 
   
   
   
   
 
   
   
   
   
 
 
DYNATRACE, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS  
(In thousands) 

Cash flows from operating activities: 
Net income (loss) 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

$ 

52,451    $ 

75,714    $ 

(413,817) 

Adjustments to reconcile net income (loss) to cash provided by (used in) operations:   

Depreciation 
Amortization 
Share-based compensation 
Deferred income taxes 
Other 

Net change in operating assets and liabilities: 

Accounts receivable 
Deferred commissions 
Prepaid expenses and other assets 
Accounts payable and accrued expenses 
Operating leases, net 
Deferred revenue 

Net cash provided by (used in) operating activities 

Cash flows from investing activities: 

Purchase of property and equipment 
Capitalized software costs 
Acquisition of businesses, net of cash acquired 
Net cash used in investing activities 

Cash flows from financing activities: 

Proceeds from initial public offering, net of underwriters' discounts and 
commissions 
Settlement of deferred offering costs 
Debt issuance costs 
Repayment of term loans 
Contribution for tax associated with reorganization 
Proceeds from employee stock purchase plan 
Proceeds from exercise of stock options 
Equity repurchases 
Installments related to acquisitions 

Net cash (used in) provided by financing activities 

Effect of exchange rates on cash and cash equivalents 

Net increase in cash and cash equivalents 

Cash and cash equivalents, beginning of year 
Cash and cash equivalents, end of year 

Supplemental cash flow data: 
Cash paid for interest 
Cash paid for (received from) tax, net 
Noncash investing and financing activities: 
Reclassification of related party payable upon reorganization 
Modification of MIU Plan awards 

10,638     
46,238     
99,536     
(12,401)    
1,486     

(108,848)    
(29,533)    
(8,108)    
35,946     
1,353     
162,159     
250,917     

(17,695)    
—     
(13,195)    
(30,890)    

—     
—     
—     
(120,000)    
—     
13,913     
25,489     
(66)    
—     
(80,664)    

(1,358)    

138,005     

324,962     
462,967    $ 

9,022     
51,942     
57,784     
(7,036)    
1,845     

(81,992)    
(16,323)    
5,669     
26,592     
731     
96,488     
220,436     

(14,076)    
197     
—     
(13,879)    

—     
—     
—     
(120,000)    
—     
9,195     
13,052     
(49)    
—     
(97,802)    

3,037     

111,792      

213,170     
324,962    $ 

8,375    $ 
24,247    $ 

12,475    $ 
(7,337)   $ 

—    $ 
—    $ 

—    $ 
—    $ 

7,864  
58,457  
222,478  
(46,221) 
6,129  

(44,021) 
(20,107) 
(57,588) 
53,004  
—  
91,367  
(142,455) 

(19,721) 
(892) 
—  
(20,613) 

590,297  
(5,000) 
(866) 
(515,189) 
265,000  
—  
—  
(156) 
(4,694) 
329,392  

(4,468) 

161,856  

51,314  
213,170  

39,568  
266,708  

600,622  
278,248  

$ 

$ 
$ 

$ 
$ 

See accompanying notes to consolidated financial statements 

63 

 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
DYNATRACE, INC. 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. 

Description of the Business 

Business 

Dynatrace,  Inc.  (“Dynatrace”,  or  the  “Company”)  designed  its  all-in-one  Dynatrace®  Software  Intelligence  Platform  to  address  the 
growing  complexity  faced  by  technology  and  digital  business  teams  as  these  enterprises  further  embrace  the  cloud  to  effect  their 
digital  transformation. The  Company’s  platform  does  so  by  utilizing  artificial  intelligence  at  its  core  and  continuous  automation  to 
deliver  precise  answers  about  the  performance  and  security  of  applications,  the  underlying  infrastructure,  and  the  experience  of  its 
customers’ users that enables organizations to innovate faster, operate more efficiently, and improve user experiences for consistently 
better business outcomes. 

Thoma Bravo (“TB”), a private equity investment firm, completed its acquisition of Compuware Corporation on December 15, 2014. 
Following the acquisition, Compuware Corporation was restructured following which Compuware Parent, LLC became the owner of 
Dynatrace  Holding  Corporation  (“DHC”),  under  which  the  Compuware  and  Dynatrace  businesses  were  separated,  establishing 
Dynatrace  as  a  standalone  business.  Following  the  corporate  reorganization  described  below,  Dynatrace  became  wholly  owned  by 
Dynatrace, Inc. (formerly Dynatrace Holdings LLC).  

Fiscal year 

The Company’s fiscal year ends on March 31. References to fiscal 2022, for example, refer to the fiscal year ended March 31, 2022. 

2. 

Significant Accounting Policies 

Basis of presentation and consolidation 

Prior to July 30, 2019, Dynatrace Holdings LLC, a Delaware limited liability company, was an indirect equity holder of DHC that 
indirectly and wholly owned Dynatrace, LLC. On July 31, 2019, Dynatrace Holdings LLC (i) converted into a Delaware corporation 
with  the  name  Dynatrace,  Inc.  and  (ii) through  a  series  of  corporate  reorganization  steps,  became  the  parent  company  of  DHC. 
Additionally,  as  part  of  the  reorganization,  two  wholly  owned  subsidiaries  of  DHC,  Compuware  Corporation  (“Compuware”)  and 
SIGOS LLC (“SIGOS”), were spun out from the corporate structure to the DHC shareholders. As a result of these transactions, DHC 
is a wholly owned indirect subsidiary of Dynatrace, Inc. These reorganization steps are collectively referred to as the “reorganization.” 
In  connection  with  the  reorganization,  the  equity  holders  of  Compuware  Parent,  LLC  received  222,021,708  units  of  Dynatrace 
Holdings  LLC  in  exchange  for  their  equity  interests  in  Compuware  Parent,  LLC  based  on  the  fair  value  of  a  unit  of  Dynatrace 
Holdings LLC on July 30, 2019, which was determined to be $16.00 per unit by a committee of the board of managers of Dynatrace 
Holdings LLC, and all of the outstanding units of Dynatrace Holdings LLC then converted into shares of Dynatrace, Inc. Additionally, 
19,525,510 units of Dynatrace Holdings LLC were issued upon exchange of Dynatrace, LLC Management Incentive Units (“MIUs”) 
and Appreciation  Units  (“AUs”)  for  a  total  of  241,547,218  outstanding  units  in  Dynatrace  Holdings  LLC  immediately  prior  to  the 
closing of the Company’s initial public offering (“IPO”). 

The  reorganization  was  completed  between  entities  that  were  under  common  control  since  December  15,  2014.  Therefore,  these 
consolidated financial statements retroactively reflect DHC and Dynatrace, Inc. on a consolidated basis for the periods presented. The 
spin-offs of Compuware Corporation and SIGOS LLC from DHC have been accounted for retroactively as a change in reporting entity 
and accordingly, these consolidated financial statements exclude their accounts and results.  

The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United 
States  of  America  (“U.S.  GAAP”).  All  intercompany  balances  and  transactions  have  been  eliminated  in  the  accompanying 
consolidated  financial  statements.  The  income  tax  amounts  in  the  accompanying  consolidated  financial  statements  have  been 
calculated  based  on  a  separate  return  methodology  and  presented  as  if  the  Company’s  operations  were  separate  taxpayers  in  the 
respective jurisdictions. 

As described in Note 15, prior to the reorganization the consolidated financial statements reflected the debt and debt service associated 
with  subordinated  demand  promissory  notes  payable  to  a  related  party.  The  consolidated  financial  statements  also  reflect  certain 
expenses incurred by the Company for certain functions including shared services for the periods prior to the reorganization, which are 
immaterial to these consolidated financial statements. These expenses were allocated to Dynatrace on the basis of direct usage when 
identifiable, and for resources indirectly used by Dynatrace. Allocations were based on a proportional cost allocation methodology to 
reflect estimated usage by Dynatrace. Management considers the allocation methodology and results to be reasonable for all periods 
presented.  However,  the  financial  information presented  in  these  consolidated  financial  statements  may  not  reflect  the  consolidated 
financial position, operating results and cash flows of Dynatrace had the Dynatrace business been a separate stand-alone entity during 

64 

 
all of the periods presented. Actual costs that would have been incurred if Dynatrace had been a stand-alone company would depend 
on multiple factors, including organizational structure and strategic decisions made in various areas. 

Initial Public Offering 

On August 1, 2019, the Company completed its initial public offering, in which it sold and issued 38,873,174 shares of common stock, 
inclusive of the underwriters’ option to purchase additional shares that was exercised in full, at an issue price of $16.00 per share.  The 
Company received a total of $622.0 million in gross proceeds from the offering, or approximately $585.3 million in net proceeds after 
deducting approximately $36.7 million for underwriting discounts, commissions and offering-related expenses. 

The IPO also included the sale of 2.1 million shares of common stock, by selling stockholders, inclusive of the underwriters’ option to 
purchase additional shares that was exercised in full. The Company did not receive any proceeds from the sale of common stock by 
the selling stockholders. 

Prior to the closing of the IPO, the 241,547,218 outstanding units of Dynatrace Holdings LLC were converted on a one-for-one basis 
into shares of common stock in accordance with the terms of the certificate of incorporation. 

Foreign currency translation 

The  reporting  currency  of  the  Company  is  the  U.S.  dollar  (“USD”).  The  functional  currency  of  the  Company’s  principal  foreign 
subsidiaries is the currency of the country in which each entity operates. Accordingly, assets and liabilities in the consolidated balance 
sheets  have  been  translated  at  the  rate  of  exchange  at  the  balance  sheet  date,  and  revenues  and  expenses  have  been  translated  at 
average exchange rates prevailing during the period the transactions occurred. Translation adjustments have been excluded from the 
results  of  operations  and  are reported  as  accumulated  other  comprehensive  loss  within  the  consolidated  statements  of  shareholders’ 
equity / member’s deficit. 

Transaction gains and losses generated by the effect of changes in foreign currency exchange rates on recorded assets and liabilities 
denominated in a currency different than the functional currency of the applicable entity are recorded in “Other income (expense), net” 
in the consolidated statements of operations. 

Use of estimates 

The  preparation  of  consolidated  financial  statements  in  accordance  with  U.S.  GAAP  requires  management  to  make  estimates  and 
assumptions that affect the reported amounts of assets, liabilities, the disclosure of contingent assets and liabilities as of the date of the 
consolidated  financial  statements,  and  the  reported  amounts  of  revenue  and  expenses  during  the  reporting  period.  Management 
periodically evaluates such estimates and assumptions for continued reasonableness. In particular, the Company makes estimates with 
respect  to  the  stand-alone  selling  price  for  each  distinct  performance  obligation  in  customer  contracts  with  multiple  performance 
obligations,  the  uncollectible  accounts  receivable,  the  fair  value  of  tangible  and  intangible  assets  acquired,  valuation  of  long-lived 
assets, the period of benefit for deferred commissions and material rights, income taxes, equity-based compensation expense, and the 
determination of the incremental borrowing rate used for operating lease liabilities, among other things. Appropriate adjustments, if 
any,  to  the  estimates  used  are  made  prospectively  based  upon  such  periodic  evaluation.  Actual  results  could  differ  from  those 
estimates. 

Segment information 

The Company operates as one operating segment. The Company’s chief operating decision maker is its chief executive officer, who 
reviews  financial  information  presented  on  a  consolidated  basis,  for  purposes  of  making  operating  decisions,  assessing  financial 
performance and allocating resources. 

Business combinations 

When the Company acquires a business, management allocates the purchase price to the net tangible and identifiable intangible assets 
acquired. Any  residual  purchase  price  is  recorded  as  goodwill.  The  allocation  of  the  purchase  price  requires  management  to  make 
significant  estimates  in  determining  the  fair  values  of  assets  acquired  and  liabilities  assumed,  especially  with  respect  to  intangible 
assets.  These  estimates  can  include  but  are  not  limited  to,  the  cash  flows  that  an  asset  is  expected  to  generate  in  the  future,  the 
appropriate  weighted  average  cost  of  capital  and  the  cost  savings  expected  to  be  derived  from  acquiring  an  asset.  During  the 
measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of 
assets acquired and liabilities assumed, with the corresponding offset to goodwill. Upon the conclusion of the measurement period, 
any subsequent adjustments are recorded in “Other income (expense), net” in the consolidated statement of operations.  

In  fiscal  2022,  the  Company  completed  acquisitions  of  entities  in  the  software  intelligence  and  automation  business  for  total  cash 
consideration, net of cash acquired, of $13.2 million. As a result, the Company recognized goodwill of $11.0 million and intangible 

65 

 
assets  of  $2.6 million  related  to  technology  with  an  estimated  useful  life  of  9  years.  Goodwill  generated  from  the  acquisitions  is 
attributable to increased synergies that are expected to be achieved from the integration of the acquired developed technology into the 
Dynatrace®  platform,  and  is  not  deductible  for  tax  purposes.  The  results  of  operations  of  the  acquired  entities  have  been  included 
within  the  Company’s  consolidated  statements  of  operations  from  the  acquisition  date.  The  acquisitions  were  not  material  to  the 
consolidated financial statements. 

Revenue recognition 

The Company sells software licenses, subscriptions, maintenance and support, and professional services together in contracts with its 
customers, which include end-customers and channel partners. The Company’s software license agreements provide customers with a 
right to use software perpetually or for a defined term. As required under applicable accounting principles, the goods and services that 
the Company promises to transfer to a customer are accounted for separately if they are distinct from one another. Promised items that 
are not distinct are bundled as a combined performance obligation. The transaction price is allocated to the performance obligations 
based on the relative estimated standalone selling prices of those performance obligations. 

The Company determines revenue recognition through the following steps: 

1. 

2. 

Identification of the contract, or contracts, with a customer 
The  Company  considers  the  terms  and  conditions  of  the  contract  in  identifying  the  contracts.  The  Company  determines  a 
contract with a customer to exist when the contract is approved, each party’s rights regarding the services to be transferred 
can be identified, the payment terms for the services can be identified, it has been determined the customer has the ability and 
intent to pay, and the contract has commercial substance. At contract inception, the Company will evaluate whether two or 
more  contracts  should  be  combined  and  accounted  for  as  a  single  contract  and  whether  the  combined  or  single  contract 
includes more than one performance obligation. The Company applies judgment in  determining the customer’s ability and 
intent to pay, which is based on a variety of factors, including the customer’s historical payment experience or, in the case of 
a new customer, credit, and financial information pertaining to the customer. 

Identification of the performance obligations in the contract 
Performance obligations promised in a contract are identified based on the services and the products that will be transferred 
to the customer that are both capable of being distinct, whereby the customer can benefit from the service either on its own or 
together with other resources that are readily available from third parties or from the Company, and are distinct in the context 
of  the  contract,  whereby  the  transfer  of  the  services  and  the  products  is  separately  identifiable  from  other promises  in  the 
contract.  In  identifying  performance  obligations,  the  Company  reviews  contractual  terms,  considers  whether  any  implied 
rights exist, and evaluates published product and marketing information. The Company’s performance obligations consist of 
(i) software  licenses,  (ii) subscription  services,  (ii) maintenance  and  support  for  software  licenses,  and  (iv) professional 
services. 

3.  Determination of the transaction price 

The transaction price is determined based on the consideration to which the Company expects to be entitled in exchange for 
transferring  services  to  the  customer.  Variable  consideration  is  included  in  the  transaction  price  if,  in  the  Company’s 
judgment,  it  is  probable  that  a  significant  future  reversal  of  cumulative  revenue  under  the  contract  will  not  occur.  The 
Company’s contracts do not contain a significant financing component. 

4.  Allocation of the transaction price to the performance obligations in the contract 

If  the  contract  contains  a  single  performance  obligation,  the  entire  transaction  price  is  allocated  to  the  single  performance 
obligation.  Contracts  that  contain  multiple  performance  obligations  require  an  allocation  of  the  transaction  price  to  each 
performance obligation based on a relative standalone selling price (“SSP”) for arrangements not including software licenses 
or  subscription  services.  The  Company  has  determined  that  its  pricing  for  software  licenses  and  subscription  services  is 
highly variable and therefore allocates the transaction price to those performance obligations using the residual approach. 

5.  Recognition of revenue when, or as a performance obligation is satisfied 

Revenue is recognized at the time the related performance obligation is satisfied by transferring the control of the promised 
service to a customer. Revenue is recognized when control of the service is transferred to the customer, in an amount that 
reflects the consideration that the Company expects to receive in exchange for those services. 

Subscription 

Subscription  revenue  relates  to  performance  obligations  for  which  the  Company  recognizes  revenue  over  time  as  control  of  the 
product  or  service  is  transferred  to  the  customer.  Subscription  revenue  includes  arrangements  that  permit  customers  to  access  and 
utilize  the  Company’s  hosted  software  delivered  on  a  SaaS  basis,  term-based  and  perpetual  licenses  of  the  Company’s  Dynatrace 
Software, as well as maintenance. The when-and-if available updates of the Dynatrace Software, which are part of the maintenance 

66 

 
agreement,  are  critical  to  the  continued  utility  of  the  Dynatrace  Software;  therefore,  the  Company  has  determined  the  Dynatrace 
Software  and  the  related  when-and-if  available  updates  to  be  a  combined  performance  obligation.  Accordingly,  when  Dynatrace 
Software is sold under a term-based license, the revenue associated with this combined performance obligation is recognized ratably 
over  the  license  term  as  maintenance  is  included  for  the  duration  of  the  license  term. The  Company  has  determined  that  perpetual 
licenses of Dynatrace Software provide customers with a material right to acquire additional goods or services that they would not 
receive  without  entering  into  the  initial  contract  as  the  renewal  option  for  maintenance  services  allows  the  customer  to  extend  the 
utility  of  the  Dynatrace  Software  without  having  to  again  make  the  initial  payment  of  the  perpetual  software  license  fee.  The 
associated material right is deferred and recognized ratably over the term of the expected optional maintenance renewals. 

Subscription  revenue  also  includes  maintenance  services  relating  to  the  Company’s  Classic  offerings  as  that  revenue  is  recognized 
over time given that the obligation is a stand-ready obligation to provide customer support and when-and-if available updates to the 
Classic software as well as certain other stand-ready obligations. 

License 

License  revenue  relates  to  performance  obligations  for  which  the  Company  recognizes  revenue  at  the  point  that  the  license  is 
transferred  to  the  customer.  License  revenue  includes  these  perpetual  and  term-based  licenses  that  relate  to  the  Company’s  Classic 
offerings (“Classic Software Licenses”), which are focused on traditional customer approaches to building, operating and monitoring 
software  in  less  dynamic  environments.  The  Company  requires  customers  purchasing  perpetual  licenses  of  Classic  Software  and 
Dynatrace  Software,  as  defined  below,  to  also  purchase  maintenance  services  covering  at  least  one  year  from  the  beginning  of  the 
perpetual license. The Company has determined that the Classic Software Licenses and the related maintenance services are separate 
performance obligations with different patterns of recognition. Revenue from Classic Software Licenses is recognized upon delivery 
of  the  license.  Revenue  from  maintenance  is  recognized  over  the  period  of  time  of  the  maintenance  agreement  and  is  included  in 
“Subscription”. 

Service 

The  Company  offers  implementation,  consulting  and  training  services  for  the  Company’s  software  solutions  and  SaaS  offerings. 
Services  fees  are  generally  based  on  hourly  rates.  Revenues  from  services  are  recognized  in  the  period  the  services  are  performed, 
provided that collection of the related receivable is reasonably assured. 

Deferred commissions 

Deferred  sales  commissions  earned  by  the  Company’s  sales  force  are  considered  incremental  and  recoverable  costs  of  obtaining  a 
contract with a customer. Sales commissions for new contracts are deferred and then amortized on a straight-line basis over a period of 
benefit which the Company has estimated to be three years. The period of benefit has been determined by taking into consideration the 
duration of customer contracts, the life of the technology, renewals of maintenance and other factors. Sales commissions for renewal 
contracts are deferred and then amortized on a straight-line basis over the related contractual renewal period. Amortization expense is 
included in “Sales and marketing” expenses on the consolidated statements of operations. 

The Company periodically reviews these deferred costs to determine whether events or changes in circumstances have occurred that 
could  impact  the  period  of  benefit  of  these  deferred  commissions.  There  were  no  impairment  losses  recorded  during  the  periods 
presented. 

Deferred revenue 

Deferred revenue consists primarily of billed subscription and maintenance fees related to the future service period of subscription and 
maintenance  agreements  in  effect  at  the  reporting  date.  Deferred  licenses  are  also  included  in  deferred  revenue  for  those  billed 
arrangements that are being recognized over time. Short-term deferred revenue represents the unearned revenue that will be earned 
within  twelve  months  of  the  balance  sheet  date;  whereas,  long-term  deferred  revenue  represents  the  unearned  revenue  that  will  be 
earned after twelve months from the balance sheet date. 

Payment terms 

Payment  terms  and  conditions  vary  by  contract  type,  although  the  Company’s  terms  generally  include  a  requirement  of  payment 
within  30  to  60  days.  In  instances  where  the  timing  of  revenue  recognition  differs  from  the  timing  of  payment,  the  Company  has 
determined that its contracts do not include a significant financing component. The primary purpose of invoicing terms is to provide 
customers with simplified and predictable ways of purchasing products and services, not to receive financing from customers or  to 
provide customers with financing. 

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Contract modification 

Contract modifications are assessed to determine (i) if the additional goods and services are distinct from the goods and services in the 
original arrangement; and (ii) if the amount of the consideration expected for the added goods and services reflects the stand-alone 
selling  price  of  those  goods  and  services,  as  adjusted  for  contract-specific  circumstances.  The  Company’s  additional  goods  and 
services offered have historically been distinct. A contract modification meeting both criteria is accounted for as a separate contract.  A 
contract modification not meeting both criteria is considered a change to the original contract, which the Company accounts for on a 
prospective basis as the termination of the existing contract and the creation of a new contract. 

Cost of revenue 

Cost of subscription 

Cost  of  subscription  revenue  includes  all  direct  costs  to  deliver  the  Company’s  subscription  products  including  salaries,  benefits, 
share-based  compensation  and  related  expenses  such  as  employer  taxes,  third-party  hosting  fees  related  to  the  Company’s  cloud 
services, allocated overhead for facilities, IT, and amortization of internally developed capitalized software technology. The Company 
recognizes these expenses as they are incurred. 

Cost of service 

Cost  of  service  revenue  includes  salaries,  benefits,  share-based  compensation  and  related  expenses  such  as  employer  taxes  for  our 
services  organization,  allocated  overhead  for  depreciation  of  equipment,  facilities  and  IT,  and  amortization  of  acquired  intangible 
assets. The Company recognizes expense related to its services organization as they are incurred. 

Amortization of acquired technology 

Amortization of acquired technology includes amortization expense for technology acquired in business combinations. 

Research and development 

Research and development (“R&D”) costs primarily include the cost of programming personnel including share-based compensation. 
R&D costs related to the Company’s software solutions are reported as “Research and development” in the consolidated statements of 
operations. 

Advertising 

Advertising  costs  are  expensed  as  incurred  and  are  included  in  “Sales  and  marketing”  expense  in  the  consolidated  statements  of 
operations. Advertising expense was $49.9 million, $26.4 million, and $5.7 million during the years ended March 31, 2022, 2021 and 
2020, respectively. 

Leases 

Leases arise from contractual obligations that convey the right to control the use of identified property, plant or equipment for a period 
of time in exchange for consideration. At the inception of the contract, the Company determines if an arrangement contains a lease 
based  on  whether  there  is  an identified  asset  and  whether  the  Company  controls  the  use  of  the  identified  asset. The Company  also 
determines the classification of that lease, between financing and operating, at the lease commencement date. The Company accounts 
for and allocates consideration to the lease and non-lease components as a single lease component. 

A  right-of-use  asset  represents  the  Company’s  right  to  use  an  underlying  asset  and  a  lease  liability  represents  the  Company’s 
obligation to make payments during the lease term. Right-of-use assets are recorded and recognized at commencement for the lease 
liability  amount,  adjusted  for  initial  direct  costs  incurred  and  lease  incentives  received. Lease  liabilities  are  recorded at  the  present 
value of the future lease payments over the lease term at commencement. The discount rate used to determine the present value is the 
incremental borrowing rate unless the interest rate implicit in the lease is readily determinable. As the implicit rate for the operating 
leases is generally not determinable, the Company uses an incremental borrowing rate as the discount rate at the lease commencement 
date to determine the present value of lease payments. The Company determines the discount rate of the leases by considering various 
factors, such as the credit rating, interest rates of similar debt instruments of entities with comparable credit ratings, jurisdictions, and 
the lease term. 

The Company’s operating leases typically include non-lease components such as common-area maintenance costs, utilities, and other 
maintenance  costs.  The  Company  has  elected  to  include  non-lease  components  with  lease  payments  for  the  purpose  of  calculating 
lease  right-of-use  assets  and  liabilities  to  the  extent  that  they  are  fixed.  Non-lease  components  that  are  not  fixed  are  expensed  as 
incurred as variable lease payments. 

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The  Company’s  lease  terms  may  include  options  to  extend  or  terminate  the  lease.  The  Company  generally  uses  the  base,  non-
cancelable, lease term when recognizing the lease assets and liabilities, unless it is reasonably certain that the Company will exercise 
those  options.  The  Company’s  lease  agreements  do  not  contain  any  material  residual  value  guarantees  or  material  restrictive 
covenants. 

The Company’s right-of-use assets are included in “Operating lease right-of-use asset, net” and the current and non-current portions of 
the lease liabilities are included in “Operating lease liabilities, current” and “Operating lease liabilities, non-current,” respectively, on 
the  consolidated  balance  sheets. The  Company does  not  record  leases  with  terms  of  12 months  or  less  on  the  consolidated  balance 
sheets. Lease expense is recognized on a straight-line basis over the expected lease term. 

Concentration of credit risk 

Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents and 
accounts  receivable. The  Company  maintains  its  cash  in  bank  deposit  accounts  that,  at  times,  may  exceed  federally  insured  limits. 
There is presently no concentration of credit risk for customers as no individual entity represented more than 10% of the balance in 
accounts receivable as of March 31, 2022, 2021 and 2020 or 10% of revenue for the years ended March 31, 2022, 2021 and 2020. 

Cash and cash equivalents 

All highly-liquid investments with a maturity of three months or less when purchased are considered cash and cash equivalents. 

Accounts receivable, net 

Trade  accounts  receivable  are  recorded  at  the  invoiced  amount.  Accounts  receivable  are  recorded  at  the  invoiced  amount,  net  of 
allowance for credit losses. The Company regularly reviews the adequacy of the allowance for credit losses based on a combination of 
factors.  In  establishing  any  required  allowance,  management  considers  historical  losses  adjusted  for  current  market  conditions,  the 
Company’s customers’ financial condition, the amount of any receivables in dispute, the current receivables aging, current payment 
terms  and  expectations  of  forward-looking  loss  estimates.  Allowance  for  credit  losses  was  $3.2  million  and  $1.3  million  and  is 
classified as “Accounts receivable, net” in the consolidated balance sheets as of March 31, 2022 and 2021, respectively. 

Property and equipment, net 

The Company states property and equipment, net, at the acquisition cost less accumulated depreciation. Depreciation is recorded using 
the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are depreciated over the shorter 
of the useful lives of the assets or the related lease. The following table presents the estimated useful lives of the Company’s property 
and equipment: 

Computer equipment and software 
Furniture and fixtures 
Leasehold improvements 

3 - 5 years 
5 - 10 years 
Shorter of 10 years or the lease term 

Property  and  equipment  are  reviewed  for  impairment  whenever  events  or  circumstances  indicate  their  carrying  value  may  not  be 
recoverable. When such events or circumstances arise, an  estimate of future undiscounted cash flows produced by the asset, or the 
appropriate  grouping  of  assets,  is  compared  to  the  asset’s  carrying  value  to  determine  if  an  impairment  exists.  If  the  asset  is 
determined to be impaired, the impairment loss is measured based on the excess of its carrying value over its fair value. Assets to be 
disposed of are reported at the lower of carrying value or net realizable value. There was no impairment of property and equipment 
during the years ended March 31, 2022, 2021 and 2020. 

Goodwill and other intangible assets 

The  Company’s  goodwill  and  intangible  assets  primarily  relate  to  the  push-down  of  such  assets  relating  to  Thoma  Bravo’s 
December 15, 2014 acquisition of Compuware Corporation based on their relative fair values at the date of acquisition. 

Goodwill represents the excess of  the purchase price of an acquired business over the fair value of the underlying net tangible and 
intangible  assets.  Goodwill  is  evaluated  for  impairment  annually  in  the  fourth  quarter  of  the  Company’s  fiscal  year,  and  whenever 
events  or  changes  in  circumstances  indicate  the  carrying  value  of  goodwill  may  not  be  recoverable.  Triggering  events  that  may 
indicate impairment include, but are not limited to, a significant adverse change in customer demand or business climate that could 
affect  the  value  of  goodwill  or  a  significant  decrease  in  expected  cash  flows.  Since  the  Company’s  acquisition  by  Thoma  Bravo 
through March 31, 2022, the Company has not had any goodwill impairment. 

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Intangible assets consist primarily of customer relationships, developed technology, tradenames and trademarks, all of which have a 
finite useful life, as well as goodwill. Intangible assets are amortized based on either the pattern in which the economic benefits of the 
intangible  assets  are  estimated  to  be  realized  or  on  a  straight-line  basis,  which  approximates  the  manner  in  which  the  economic 
benefits of the intangible asset will be consumed. 

Capitalized software 

The  Company’s  capitalized  software  includes  the  costs  of  internally  developed  software  technology  and  software  technology 
purchased  through  acquisition.  Internally  developed  software  technology  consists  of  development  costs  associated  with  software 
products to be sold (“software products”) and internal use software associated with hosted software. 

Costs associated with the development of software technology are expensed prior to the establishment of technological feasibility and 
capitalized  thereafter  until  the  related  software  technology is  available  for general  release  to  customers. Technological  feasibility  is 
established when management has authorized and committed to funding a project and it is probable that the project will be completed, 
and the software will be used to perform the function intended. For internal use software, capitalization begins during the application 
development  stage.  Internally  developed  software  technology  is  recorded  within  “Other  intangible  assets,  net”  in  the  consolidated 
balance sheets. During the year ended March 31, 2022, the Company did not capitalize any costs for internally developed software 
technology.  The  Company  capitalized  $0.3 million,  offset  by  $0.5 million  of  derecognized  software  costs,  and  $0.9  million  for 
internally developed software technology during the years ended March 31, 2021 and 2020, respectively.  

The amortization of capitalized software technology is computed on a project-by-project basis. The annual amortization is the greater 
of  the  amount  computed  using  (a) the  ratio  of  current  gross  revenues  compared  with  the  total  of  current  and  anticipated  future 
revenues  for  the  software  technology  or  (b) the  straight-line  method  over  the  remaining  estimated  economic  life  of  the  software 
technology, including the period being reported on. Amortization begins when the software technology is available for general release 
to customers. The amortization period for capitalized software is generally three to five years. Amortization of internally developed 
capitalized software technology is $0.6 million, $1.9 million, and $1.7 million during the years ended March 31, 2022, 2021 and 2020, 
respectively, and is recorded within “Cost of subscription” in the consolidated statements of operations. 

Impairment of long-lived assets 

Long-lived assets, including amortized intangibles, are reviewed for impairment whenever events or changes in circumstances indicate 
that  the  carrying  amount  of  an  asset  may  not  be  recoverable.  If  circumstances  require  a  long-lived  asset  be  tested  for  possible 
impairment, the Company first compares undiscounted cash flows expected to be generated by an asset to the carrying value of the 
asset. If the carrying value of the long-lived asset is not recoverable on an undiscounted cash flow basis, impairment is recognized to 
the extent that the carrying value exceeds its fair value. Fair value is estimated by the Company using discounted cash flows and other 
market-related valuation models, including earnings multiples and comparable asset market values. If circumstances change or events 
occur  to  indicate  that  the  Company’s  fair  market  value  has  fallen  below  book value,  the  Company  will  compare  the  estimated  fair 
value of long-lived assets (including goodwill) to its book value. If the book value exceeds the estimated fair value, the Company will 
recognize  the  difference  as  an  impairment  loss  in  the  consolidated  statements  of  operations.  The  Company  has  not  incurred  any 
impairment losses during the years ended March 31, 2022, 2021 and 2020. 

Income taxes 

The Company accounts for income taxes under the asset and liability method, which requires the recognition of deferred tax assets and 
liabilities for the expected future tax consequences of events that have been included in the financial statements. Under this method, 
deferred tax assets and liabilities are determined based on the differences between the financial statements and tax bases of assets and 
liabilities  and  net  operating loss and credit carryforwards using enacted tax rates in effect for the year in which the differences are 
expected to reverse. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the period that includes the 
enactment date. The Company has the ability to permanently reinvest any earnings in its foreign subsidiaries and therefore does not 
recognize any deferred tax liabilities that arise from outside basis differences in its investment in subsidiaries. 

The Company records net deferred tax assets to the extent it believes these assets will more likely than not be realized. These deferred 
tax assets are subject to periodic assessments as to recoverability and if it is determined that it is more likely than not that the benefits 
will  not  be  realized,  valuation  allowances  are  recorded  that  would  reduce  deferred  tax  assets.  In  making  such  determination,  the 
Company considers all available positive and negative evidence, including future reversals of existing taxable temporary differences, 
projected future taxable income, tax planning strategies and recent financial operations. 

Interest and penalties related to uncertain income tax positions are included in the income tax provision. 

70 

 
Fair value of assets and liabilities 

Assets  and  liabilities  recorded  at  fair  value  in  the  financial  statements  are  categorized  based  upon  the  level of  judgment  associated 
with the inputs used to measure their fair value. Hierarchical levels which are directly related to the amount of subjectivity associated 
with the inputs to the valuation of these assets or liabilities are as follows: 

•  Level 1: Observable inputs that reflect quoted prices for identical assets or liabilities in active markets; 

•  Level 2: Observable inputs, other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in 
markets  that  are  not  active  or  other  inputs  that  are  observable  or  can  be  corroborated  by  observable  market  data  for 
substantially the full term of the assets or liabilities; and 

•  Level 3:  Unobservable  inputs  reflecting  the  Company’s  own  assumptions  incorporated  in  valuation  techniques  used  to 
determine fair value. These assumptions are required to be consistent with market participant assumptions that are reasonably 
available. 

The Company’s carrying amounts of financial instruments including cash and cash equivalents, accounts receivable, accounts payable, 
and other current liabilities approximate their fair values due to their short maturities. The Company’s term loan credit facilities are not 
recorded  at  fair  value  and  the  carrying  value  approximates  fair  value  due  to  its  floating  interest  rate,  which  is  considered  a  level  2 
measurement. 

Share-based compensation 

Prior to the IPO, certain employees were granted management incentive units and appreciation units which made a holder eligible to 
participate in distributions of cash, property, or securities of Compuware Parent LLC made in respect of the Company. The MIUs and 
AUs were settled in cash and were accounted for as liability-based awards. Liabilities for awards under these plans were required to be 
measured at fair value at each reporting date until the date of settlement. The fair value of the equity units underlying the MIUs and 
AUs was determined by the board of managers as there was no public market for the equity units. The board of managers determined 
the fair value of the Company’s equity units by considering a number of objective and subjective factors including: the valuation of 
comparable companies, the Company’s operating and financial performance, the lack of liquidity of common stock, and general and 
industry specific economic outlook, amongst other factors. In connection with the reorganization during the second quarter of fiscal 
2020, the Company converted all outstanding MIUs and AUs into common stock, restricted stock, or restricted stock units (“RSUs”) 
of Dynatrace, Inc. 

After  the  IPO,  the  Company  measures  the  cost  of  employee  services  received  in  exchange  for  an  award  of  equity  instruments, 
including stock options, restricted stock, RSUs, and the purchase rights under the employee stock purchase plan (the “ESPP”), based 
on the estimated grant-date fair value of the award. The Company calculates the fair value of stock options and the purchase rights 
under the ESPP using the Black-Scholes option-pricing model. This requires the input of assumptions, including the fair value of the 
Company’s underlying common stock, the expected term of stock options and purchase rights, the expected volatility of the price of 
the  Company’s  common  stock,  risk-free  interest  rates,  and  the  expected  dividend  yield  of  the  Company’s  common  stock.  The  fair 
value of restricted stock and RSUs is determined by the closing price on the date of grant of the Company’s common stock as reported 
on the NYSE.  

The Company recognizes the fair value as share-based compensation expense following the straight-line attribution method over the 
requisite service period of the entire award for stock options, restricted stock, and RSUs; and over the offering period for the purchase 
rights  issued  under  the  ESPP.  For  performance-based  RSUs  that  vest  based  upon  continued  service  and  achievement  of  certain 
performance conditions, share-based compensation expense is recognized over the requisite service period following the accelerated 
attribution  method  if  it  is  probable  that  the  performance  condition  will  be  satisfied.  The  probability  of  achievement  is  assessed 
periodically to determine whether the performance condition continues to be probable. When there is a change in the probability of 
achievement, any cumulative effect of the change in requisite service period is recognized in the period of the change with the change 
to be amortized over the respective vesting period. Forfeitures are accounted for in the period in which the awards are forfeited. 

Excess  tax  benefits  from  vested  restricted  stock  units  and  exercised  stock  options  are  recognized  as  an  income  tax  benefit  in  the 
income  statement  and  reflected  in  operating  activities  in  the  statement  of  cash flows.  Share-based  compensation  cost  that  has  been 
included  in  income  from  continuing  operations  amounted  to  $99.5  million,  $57.8  million,  and  $222.5  million  for  the  years  ended 
March 31, 2022, 2021, and 2020, respectively. The total income tax benefit recognized in the consolidated statements of operations for 
share-based compensation arrangements was $43.1 million, $21.3 million, and $3.9 million for the years ended March 31, 2022, 2021, 
and  2020,  respectively.  This  includes  tax  benefits  recognized  related  to  stock  option  exercises  of  $14.9 million,  $8.4 million,  and 
$0.6 million for the years ended March 31, 2022, 2021, and 2020, respectively.  

71 

 
Net income (loss) per share 

Basic net income (loss) per share is calculated by dividing the net income (loss) for the period by the weighted-average number of 
common shares outstanding during the period, without consideration of potentially dilutive securities. Diluted net income (loss) per 
share  includes  the  dilutive  effect  of  common  share  equivalents  and  is  calculated  using  the  weighted-average  number  of  common 
shares and the common share equivalents outstanding during the reporting period. An anti-dilutive impact is an increase in net income 
per share or a reduction in net loss per share resulting from the conversion, exercise, or contingent issuance of certain securities. For 
the  year  ended  March  31,  2020,  basic  and  diluted  net  income  (loss)  per  share  have  been  retroactively  adjusted  to  reflect  the 
reorganization transactions described in Note 2. 

Recently adopted accounting pronouncements 

In  December  2019,  the  Financial  Accounting  Standards  Board  (“FASB”)  issued  Accounting  Standards  Update  (“ASU”)  2019-12, 
Income  Taxes  (Topic  740):  Simplifying  the  Accounting  for  Income  Taxes,  which  removes  certain  exceptions  for  investments, 
intraperiod allocations and interim calculations, and adds guidance to reduce complexity in accounting for income taxes. ASU 2019-
12 is effective for annual periods, and interim periods within those years, beginning after December 15, 2020. The Company adopted 
the new standard on a prospective basis as of April 1, 2021. The adoption did not have a material impact on the consolidated financial 
statements. 

In October 2021, the FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract 
Liabilities from Contracts with Customers, which requires contract assets and contract liabilities acquired in a business combination to 
be recognized in accordance with Accounting Standards Codification (“ASC”) 606, Revenue from Contracts with Customers, as if the 
acquirer had originated the contracts. ASU 2021-08 is effective for annual periods beginning after December 15, 2022, and interim 
periods  within  those  years,  with  early  adoption  permitted. The  Company  early  adopted  this  standard  in  the  fourth  quarter  of  fiscal 
2022 and applied the amendments retrospectively to all business combinations that took place in fiscal 2022. The adoption did not 
have a material effect on the consolidated financial statements. 

3. 

Revenue Recognition 

Disaggregation of revenue 

The following table is a summary of the Company’s total revenue by geographic region (in thousands, except percentages): 

North America 
Europe, Middle East and Africa 
Asia Pacific 
Latin America 
Total revenue 

  $ 

  $ 

2022 

Fiscal Year Ended March 31, 
2021 

2020 

Amount 

  % 

Amount 

  % 

Amount 

  % 

512,946   
278,902   
96,454   
41,143   
929,445    

56%    $ 
30%     
10%     
4%     
  $ 

388,188   
216,647   
78,295   
20,379   
703,509    

55%    $ 
31%     
11%     
3%     
  $ 

318,299   
150,418   
60,418   
16,668   
545,803    

58%  
28%  
11%  
3%  

For the years ended March 31, 2022, 2021, and 2020, the United States was the only country that represented more than 10% of the 
Company’s revenues in any period, constituting $477.2 million and 51%, $362.1 million and 51%, and $299.5 million and 55% of 
total revenue, respectively. 

Deferred commissions 

The following table represents a rollforward of the Company’s deferred commissions (in thousands): 

Beginning balance 

Additions to deferred commissions 
Amortization of deferred commissions 

Ending Balance 

Deferred commissions, current 
Deferred commissions, non-current 

Total deferred commissions 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

$ 

$ 

$ 

97,624    $ 
89,899     
(61,487)    
126,036    $ 
62,601     
63,435     
126,036    $ 

78,245    $ 
63,627     
(44,248)    
97,624    $ 
48,986     
48,638     
97,624    $ 

59,250  
54,969  
(35,974) 
78,245  
38,509  
39,736  
78,245  

72 

 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
Deferred revenue 

Revenue recognized during the years ended March 31, 2022, 2021, and 2020 which was included in the deferred revenue balances at 
the beginning of each respective period, was $502.4 million, $381.6 million, and $274.7 million. 

Remaining performance obligations 

As  of  March 31,  2022,  the  aggregate  amount  of  the  transaction  price  allocated  to  remaining  performance obligations  was  $1,566.3 
million,  which  consists  of  both  billed  consideration  in  the  amount  of  $714.3  million  and  unbilled  consideration  in  the  amount  of 
$852.0 million that the Company expects to recognize as subscription and service revenue. The Company expects to recognize 58% of 
this amount as revenue in the year ended March 31, 2023 and the remainder thereafter. 

4. 

Prepaid Expenses and Other Current Assets 

Prepaid expenses and other current assets consists of the following (in thousands): 

Prepaid expenses 
Income taxes refundable 
Other 
Prepaid expenses and other current assets 

5. 

Property and Equipment, Net 

March 31, 

2022 

2021 

24,791    $ 
40,723     
6,674     
72,188    $ 

20,308  
41,875  
2,072  
64,255  

$ 

$ 

The following table summarizes, by major classification, the components of property and equipment (in thousands): 

Computer equipment and software 
Furniture and fixtures 
Leasehold improvements 
Other 
Total property and equipment 
Less: accumulated depreciation and amortization 
Property and equipment, net 

March 31, 

2022 

2021 

30,387    $ 
10,729     
29,927     
7,663     
78,706     
(33,435)    
45,271    $ 

23,134  
9,804  
27,961  
864  
61,763  
(24,847) 
36,916  

$ 

$ 

Depreciation  and  amortization  of  property  and  equipment  totaled  $10.6  million,  $9.0  million,  and  $7.9  million  for  the  years  ended 
March 31, 2022, 2021, and 2020, respectively. 

6. 

Goodwill and Other Intangible Assets, Net 

Changes in the carrying amount of goodwill on a consolidated basis for fiscal 2022 consists of the following (in thousands): 

Balance, beginning of year 
Goodwill from acquisitions 
Foreign currency impact 
Balance, end of year 

March 31, 2022 
$ 

1,271,195  
10,965  
(284) 
1,281,876  

$ 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other intangible assets, net excluding goodwill consists of the following (in thousands): 

Capitalized software 
Customer relationships 
Trademarks and tradenames 
Total intangible assets 
Less: accumulated amortization 
Total other intangible assets, net 

Weighted 
Average Useful 
Life 
(in months) 
107 
120 
120 

March 31, 

2022 

2021 

  $ 

  $ 

191,900    $ 
351,555     
55,003     
598,458     
(492,722)    
105,736    $ 

189,398  
351,555  
55,003  
595,956  
(446,472) 
149,484  

Amortization of other intangible assets totaled $46.2 million, $51.9 million, and $58.5 million for the years ended March 31, 2022, 
2021, and 2020, respectively. 

As  of  March 31,  2022,  the  estimated  future  amortization  expense of  the  Company’s  other  intangible  assets  in  the  table  above  is  as 
follows (in thousands): 

2023 

2024 

2025 

2026 

2027 

  Thereafter 

Capitalized software 
Customer relationships 
Trademarks and tradenames 
Total amortization 

$ 

$ 

15,802    $ 
20,794     
5,501     
42,097    $ 

15,499    $ 
17,534     
4,753     
37,786    $ 

10,906    $ 
10,473     
3,017     
24,396    $ 

274    $ 
—     
—     
274    $ 

274    $ 
—     
—     
274    $ 

909  
—  
—  
909  

Fiscal Year Ended March 31, 

7. 

Income Taxes 

Income tax provision 

Income (loss) before income taxes and the income tax expense includes the following (in thousands): 

Domestic 
Foreign 
Total 

The income tax provision includes the following (in thousands):  

Income tax expense (benefit)   
Federal 
State 
Foreign 
Total current tax position 
Federal 
State 
Foreign 
Total deferred tax provision 
Total income tax expense 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

(2,977)   $ 
74,636     
71,659    $ 

37,368    $ 
40,485     
77,853    $ 

(245,177) 
26,644  
(218,533) 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

8,290    $ 
2,257     
21,406     
31,953     
(1,341)    
—     
(11,404)    
(12,745)    
19,208    $ 

(3,835)   $ 
(2,071)    
15,110     
9,204     
(3,027)    
(615)    
(3,423)    
(7,065)    
2,139    $ 

180,402  
48,045  
13,058  
241,505  
(37,731) 
(5,689) 
(2,801) 
(46,221) 
195,284  

$ 

$ 

$ 

$ 

The Company’s income tax expense of $19.2 million for the year ended March 31, 2022 differed from the amount computed on pre-
tax income at the U.S. federal income tax rate of 21%, primarily due to foreign earnings taxed at rates higher than the U.S. statutory 
tax rate, foreign withholding taxes, and the inability to realize certain tax benefits subject to a valuation allowance in the U.S. This was 
partially offset by the vesting of share-based compensation that generated excess tax benefits, the foreign-derived intangible income 
deduction, and the utilization of U.S. foreign tax credits generated in the current year. 

74 

 
 
 
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
The Company’s income tax expense of $2.1 million for the year ended March 31, 2021 differed from the amount computed on pre-tax 
loss at the U.S. federal income tax rate of 21%, primarily due to the impact of tax return to provision true-ups resulting from changes 
in  estimates  to  the  reorganization  transaction  tax  and  the  corresponding  impact  to  the  uncertain  tax  positions.  In  addition,  the 
difference  was  due  to  the  vesting  of  share-based  compensation  that  generated  excess  tax  benefits,  the  foreign-derived  intangible 
income  deduction,  and  the  utilization  of  U.S.  foreign  tax  credits  generated  in  the  current  year  as  well  as  the  carryforward  from 
previous years. 

The Company’s income tax expense of $195.3 million for the year ended March 31, 2020 differed from the amount computed on pre-
tax loss at the U.S. federal income tax rate of 21% because of the effects of the reorganization transaction, non-deductible share-based 
compensation, and the foreign-derived intangible income deduction. The transaction produced a gain on the difference between the 
fair market value of the Compuware assets distributed and the adjusted tax basis in such assets, generating a tax liability that was only 
partially offset by U.S. foreign tax credits that previously were subject to a valuation allowance. 

The tax rate reconciliation is as follows (in thousands): 

Income tax expense (benefit) at U.S. federal statutory income tax rate  $ 
State and local tax expense 
Foreign tax rate differential 
Branch income 
Non-deductible expenses 
Tax credits 
Foreign-derived intangible income deduction 
Tax associated with reorganization 
Share-based compensation 
Prior year tax return to provision true-ups 
Changes in uncertain tax positions 
Changes in valuation allowance 
Foreign withholding tax 
Effects of changes in tax laws 
Other adjustments 
Total income tax expense 

$ 

Deferred tax assets and liabilities 

Fiscal Year Ended March 31, 
2021 

2020 

2022 

15,048    $ 
(3,065)    
3,181     
11,016     
976     
(27,983)    
(2,708)    
—     
(17,258)    
(178)    
501     
32,026     
9,312     
(859)    
(801)    
19,208    $ 

16,349    $ 
(580)    
1,939     
4,830     
3,459     
(9,316)    
(4,775)    
—     
(6,424)    
(11,464)    
(1,102)    
2,091     
6,992     
—     
140     
2,139    $ 

(45,892) 
(2,897) 
3,521  
1,601  
5,976  
(57,277) 
(3,901) 
239,990  
48,129  
—  
13,204  
(9,472) 
4,231  
—  
(1,929) 
195,284  

Management assesses the available positive and negative evidence to estimate if sufficient future taxable income will be generated to 
use the existing deferred tax assets.  A significant piece of objective negative evidence evaluated was the U.S. cumulative loss incurred 
over the three-year period ended March 31, 2022. Such objective evidence limits the ability to consider other subjective evidence such 
as the Company’s projections for future growth.   

Based on this evaluation, a valuation allowance of $56.3 million and $24.3 million has been recorded as of March 31, 2022 and 2021, 
respectively.  Only  the  portion  of  the  deferred  tax  asset  that  is  more  likely  than  not  to  be  realized  has  been  recorded.  Given  the 
Company’s  current  earnings  and  anticipated  future  earnings,  it  is  reasonably  possible  that  within  the  next  twelve  months  sufficient 
positive evidence may become available to allow the Company to conclude that a significant portion of the valuation allowance will 
no longer be needed. Release of the valuation allowance would result in the recognition of certain deferred tax assets. However, the 
exact timing and amount of the valuation allowance release are subject to change based on the Company’s ability to generate U.S. 
taxable earnings. 

75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Temporary differences and carryforwards that give rise to a significant portion of deferred tax assets and liabilities are as follows (in 
thousands): 

Deferred revenue 
Capitalized research and development costs 
Accrued expenses 
Share-based compensation 
Lease liabilities 
Net operating loss carryforwards 
Other tax carryforwards, primarily foreign tax credits 
Other 
Total deferred tax assets before valuation allowance 
Less: valuation allowance 
Net deferred tax assets 
Intangible assets 
Right-of-use assets 
Other 
Total deferred tax liabilities 
Net deferred tax assets 

March 31, 

2022 

2021 

$ 

$ 

23,686    $ 
13,374     
10,361     
23,484     
12,835     
6,591     
30,692     
2,403     
123,426     
(56,323)    
67,103     
23,878     
11,183     
4,021     
39,082     
28,021    $ 

17,050  
10,834  
8,882  
8,367  
8,321  
4,637  
20,479  
2,272  
80,842  
(24,297) 
56,545  
30,525  
7,388  
2,835  
40,748  
15,797  

At  March  31,  2022,  the  Company  had  non-U.S.  net  operating  loss  carryforwards  of  $18.2 million  of  which  $17.6 million  may  be 
carried  forward  indefinitely.  The  Company  had  U.S.  federal,  state  and  local  net  operating  loss  carryforwards  and  tax  credit 
carryforwards  of  $71.2 million  of  which  $66.1 million  expire  in  periods  through  2040  if  not utilized,  and  the  remaining  balance  of 
$5.1 million may be carried forward indefinitely. The deferred tax assets on U.S. net operating loss and tax credit carryforwards are 
subject to valuation allowances as of March 31, 2022. 

The  Company  has  not  provided  for  taxes  on  the  excess  of  the  amount  for  financial  reporting  over  the  tax  basis  of  investments  in 
foreign subsidiaries that is indefinitely reinvested. Generally, these earnings will be treated as previously taxed income from either the 
one-time  transition  tax  or  Global  Intangible  Low  Taxed  Income  (“GILTI”),  or  they  will  be  offset  with  a  100%  dividend  received 
deduction.  The  income  taxes  applicable  to  repatriating  such  earnings  are  not  readily  determinable.  As  of  March  31,  2022,  the 
Company had no plans which would subject these basis differences to income taxes in the United States or elsewhere. 

Uncertain tax positions 

The amount of gross unrecognized tax benefits was $15.0 million and $15.1 million as of March 31, 2022 and 2021, respectively, all 
of which would favorably affect the Company’s effective tax rate if recognized in future periods. 

The following is a tabular reconciliation of the total amounts of unrecognized tax benefits for the years ended March 31, 2022, 2021, 
and 2020 (in thousands): 

Gross unrecognized tax benefit, beginning of year 
Gross increases to tax positions for prior periods 
Gross decreases to tax positions for prior periods 
Gross increases to tax positions for current period 
Settlements 
Lapse of statutes of limitations 
Gross unrecognized tax benefit, end of year 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

15,075    $ 
255     
—     
—     
—     
(313)    
15,017    $ 

16,648    $ 
1,223     
(2,654)    
—     
(10)    
(132)    
15,075    $ 

9,653  
438  
(6,986) 
13,543  
—  
—  
16,648  

$ 

$ 

As of March 31, 2022 and 2021, the net interest and penalties payable associated with its uncertain tax positions was $1.5 million and 
$0.9  million,  respectively.  During  the  years  ended  March  31,  2022,  2021,  and  2020,  the  Company  recognized  expense  related  to 
interest and penalties of $0.6 million, $0.6 million, and $0.2 million, respectively.  

76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company files tax returns in the U.S. federal, state, and  foreign jurisdictions and the tax returns are subject to examination by 
various domestic and international tax authorities. As of March 31, 2022, the Internal Revenue Service has completed examinations of 
the Company’s federal income tax returns through fiscal year 2018. The Company has open years in certain significant federal, state, 
and foreign jurisdictions back to 2012. These open years contain matters that could be subject to differing interpretations of applicable 
tax  laws  and  regulations  due  to  the  amount,  timing  or  inclusion  of  revenue  and  expenses.  The  Company  does  not  anticipate  a 
significant impact to the gross unrecognized tax benefits within the next twelve months related to these open years. 

8. 

Accrued Expenses 

Accrued expenses, current consists of the following (in thousands): 

Accrued employee - related expenses 
Accrued tax liabilities 
Income taxes payable  
Other 
Total accrued expenses, current 

9. 

Long-term Debt 

Long-term debt consists of the following (in thousands, except percentages): 

March 31, 

2022 

2021 

76,283    $ 
22,531     
14,291     
28,451     
141,556    $ 

63,890  
23,001  
9,117  
23,519  
119,527  

$ 

$ 

First Lien Term Loan  
Revolving credit facility 

Total principal 

Unamortized discount and debt issuance costs 

Total debt 

Less: Current portion of long-term debt 

Long-term debt, net 

First lien credit facilities 

March 31, 2022 

March 31, 2021 

Effective 
Rate 

2.4 % 

Amount 

Effective 
Rate 

  Amount 

$ 

$ 

281,125   
—    
281,125    
(7,207)   
273,918    
—    
273,918    

2.7 %   $ 

  $ 

401,125   
—    
401,125    
(9,212)   
391,913    
—    
391,913    

The  Company’s  First  Lien  Credit  Agreement,  as  amended,  provides  for  a  term  loan  facility  (the  “First  Lien  Term  Loan”)  in  an 
aggregate principal amount of $950.0 million and a senior secured revolving credit facility (the “Revolving Facility”) in an aggregate 
amount of $60.0 million. The Revolving Facility includes a $25.0 million letter of credit sub-facility. The First Lien Term Loan and 
Revolving Facility mature on August 23, 2025 and August 23, 2023, respectively. As of March 31, 2022 and 2021, there were $15.6 
million of letters of credit issued. The Company had $44.4 million of availability under the Revolving Facility as of March 31, 2022 
and 2021. 

Debt  issuance  costs  and  original  issuance  discount  were  incurred  in  connection  with  the  First  Lien  Credit Agreement.  These  debt 
issuance costs and original issuance discount are included as a reduction of the debt balance in the consolidated balance sheets and 
will be amortized into interest expense over the contractual term of the loans. The Company recognized $2.0 million, $1.9 million, and 
$1.7 million of amortization of debt issuance costs and original issuance discount for the years ended March 31, 2022, 2021 and 2020, 
respectively, which is included in the accompanying consolidated statements of operations. 

Borrowings under the First Lien Term Loan and the Revolving Facility currently bear interest, at the Company’s election, at either 
(i) the Alternative Base Rate, as defined per the credit agreement, plus 1.25% per annum, or (ii) LIBOR plus 2.25% per annum. The 
Company has satisfied all required principal payments under the First Lien Term Loan and the remainder is due at maturity. Interest 
payments are due quarterly, or more frequently, based on the terms of the credit agreement. 

The  Company  incurs  fees  with  respect  to  the  Revolving  Facility,  including  (i) a  commitment  fee  of  0.25%  per  annum  of  unused 
commitments  under  the  Revolving  Facility,  (ii) facility  fees  equal  to  the  applicable  margin  in  effect  for  Eurodollar  Rate  Loans,  as 
defined  per  the  credit  agreement,  times  the  average  daily  stated  amount  of  letters  of  credit,  (iii) a  fronting  fee  equal  to  either  (a) 
0.125% per annum on the stated amount of each letter of credit or (b) such other rate per annum as agreed to by the parties subject to 
the letters of credit, and (iv) customary administrative fees. 

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
The First Lien Term Loan requires prepayments in the case of certain events including: property or asset sale in excess of $5.0 million, 
proceeds in excess of $5.0 million from an insurance settlement, or proceeds from a new debt agreement. An additional prepayment 
may be required under the First Lien Term Loan related to excess cash flow for the respective measurement periods. 

All of the indebtedness under the First Lien Credit Agreement is and will be guaranteed by the Company’s existing and future material 
domestic subsidiaries and is and will be secured by substantially all of the assets of the Company and such guarantors. The First Lien 
Credit Agreement  contains  customary  negative  covenants. At  March 31,  2022,  the  Company  was  in  compliance  with  all  applicable 
covenants. 

Second lien credit facility 

On August 23,  2018,  the  Company  entered  into  the  Second  Lien  Credit Agreement  (the  “Second  Lien  Term  Loan”)  in  which  the 
Company borrowed an aggregate principal amount of $170.0 million. Borrowings under the Second Lien Term Loan bore interest, at 
the  Company’s  election,  at  either  (i) the  Alternative  Base  Rate,  as  defined  per  the  credit  agreement,  plus  6.00%  per  annum,  or 
(ii) LIBOR plus 7.00% per annum. The maturity date on the Second Lien Term Loan was August 23, 2026, with principal payment 
due in full on the maturity date. Interest payments were due quarterly, or more frequently, based on the terms of the credit agreement. 
The Company recognized $0.1 million of amortization of debt issuance costs and original issuance discount for the year ended March 
31, 2020, which is included in the accompanying consolidated statements of operations. During the second quarter of fiscal 2020, the 
Company  repaid  all  outstanding  borrowings,  including  accrued  interest,  under  the  Second  Lien  Term  Loan  and  the  remaining 
unamortized  debt  issuance  costs  and  original  issuance  discount,  aggregating  to  $2.7 million,  was  recognized  as  a  loss  on  debt 
extinguishment within “Interest expense, net” in the consolidated statements of operations during the year ended March 31, 2020. 

Debt maturities 

The maturities of outstanding debt are as follows (in thousands): 

Fiscal year 
2023 
2024 
2025 
2026 
2027 
Thereafter 
Total future payments 

10. 

Leases 

Amount 

—  
—  
—  
281,125  
—  
—  
281,125  

  $ 

  $ 

The Company leases office space under non-cancelable operating leases which expire at various dates from fiscal 2023 to 2032. As of 
March  31,  2022,  the  weighted  average  remaining  lease  term  was  6.0  years  and  the  weighted  average  discount  rate  was  5.2%. The 
Company does not have any finance leases. 

The  Company  has  a  sublease  of  a  former  office  which  expires  in  fiscal  2025.  Sublease  income  from  operating  leases,  which  is 
recorded as a reduction of rental expense, was $2.5 million, $3.9 million and $4.5 million for the years ended March 31, 2022, 2021, 
and 2020, respectively. 

The following table presents information about leases on the consolidated statements of operations (in thousands): 

Operating lease expense (1) 
Short-term lease expense  
Variable lease expense  
_________________ 

(1) Presented gross of sublease income. 

Fiscal Year Ended March 31, 

2022 

2021 

  $ 
  $ 
  $ 

10,899    $ 
1,009    $ 
793    $ 

10,436  
752  
674  

The following table presents supplemental cash flow information about the Company’s leases (in thousands): 

Cash paid for amounts included in the measurement of lease liabilities 
Operating lease assets obtained in exchange for new operating lease liabilities (1) 

78 

Fiscal Year Ended March 31, 

2022 

2021 

  $ 
  $ 

13,466    $ 
29,112    $ 

13,478  
5,260  

 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
_________________ 

(1) Includes the impact of new leases as well as remeasurements and modifications of existing leases. 

As of March 31, 2022, remaining maturities of lease liabilities were as follows (in thousands): 

Fiscal Years Ending March 31, 
2023 
2024 
2025 
2026 
2027 
Thereafter 
Total operating lease payments (1) 
Less: imputed interest 
Total operating lease liabilities 
_________________ 

(1) Presented gross of sublease income. 

Amount 

15,524  
14,940  
11,900  
8,940  
8,001  
14,186  
73,491  
(8,647) 
64,844  

  $ 

  $ 

As  of  March  31,  2022,  the  Company  had  commitments  of  $26.2  million  for  operating  leases  that  have  not  yet  commenced,  and 
therefore  are not  included  in the  right-of-use  assets  or  operating  lease  liabilities. These  operating  leases  are  expected  to  commence 
during the fiscal years ended March 31, 2023 through March 31, 2025, with lease terms ranging from 3 to 10 years.  

Under previous lease accounting standard ASC 840, total rent expense under operating leases during the year ended March 31, 2020 
was $14.0 million. 

11. 

Commitments and Contingencies 

Legal matters 

From time to time, the Company may be a party to lawsuits and legal proceedings arising in the ordinary course of business. In the 
opinion of the Company’s management, these matters, individually and in the aggregate, will not have a material adverse effect on the 
financial condition and results of the future operations of the Company. 

12. 

Share-based Compensation 

Amended and Restated 2019 Equity Incentive Plan 

In July 2019, the Company’s board of directors (the “Board”), upon the recommendation of the compensation committee of the board 
of directors, adopted the 2019 Equity Incentive Plan, as amended and restated (the “2019 Plan”) which was subsequently approved by 
the Company’s shareholders and was later amended and restated by the Board in January 2021. 

The Company initially reserved 52,000,000 shares of common stock, or the Initial Limit, for the issuance of awards under the 2019 
Plan. The 2019 Plan provides that the number of shares reserved and available for issuance under the plan will automatically increase 
each  April  1,  beginning  on  April  1,  2020,  by  4%  of  the  outstanding  number  of  shares  of  the  Company’s  common  stock  on  the 
immediately  preceding  March  31  or  such  lesser  number  determined  by  the  compensation  committee.  This  number  is  subject  to 
adjustment  in  the  event  of  a  stock  split,  stock  dividend  or  other  change  in  the  Company’s  capitalization.  As  of  March  31,  2022, 
37,458,426 shares of common stock were available for future issuance under the 2019 Plan. 

The awards granted under the 2019 Plan have varying terms but generally vest over a four-year period, upon satisfaction of a service-
based vesting condition, with 25% vesting one year after the grant date and the remaining 75% vesting ratably on a quarterly basis 
over 3 years. From time to time, the Company also grants performance-based shares to certain key employees that generally vest over 
a  three-  or  four-year  period  upon  satisfaction  of  certain  company  financial  performance  targets  established  and  approved  by  the 
Company’s board of directors for each fiscal year. 

79 

 
 
   
   
   
   
   
   
   
Stock options 

The following table summarizes activity for stock options during the period ended March 31, 2022: 

Balance, March 31, 2021 

Granted 
Exercised 
Forfeited 

Balance, March 31, 2022 
Options vested and expected to vest at March 31, 2022 
Options vested and exercisable at March 31, 2022 

Weighted 
Average 
Exercise 
Price 
(per share) 

Weighted 
Average 
Remaining 
Contractual 
Term  
(years) 

Aggregate 
Intrinsic 
Value 
(in thousands) 

Number of 
Options 
(in thousands)   

8,393    $ 
115     
(1,266)    
(274)    
6,968    $ 
6,968    $ 
3,136    $ 

21.31   
52.86    
20.13    
25.62    
21.87   
21.87   
20.06   

8.6   $ 

226,438  

7.6   $ 
7.6   $ 
7.5   $ 

176,839  
176,839  
84,920  

The  weighted  average  grant-date  fair  value  of  options  granted  during  fiscal  2022,  2021,  and  2020  was  $20.90,  $13.08,  and  $6.43, 
respectively.  The  aggregate  intrinsic  value  of  options  exercised  during  fiscal  2022  and  2021  was  $52.6  million  and  $23.7  million, 
respectively. No stock options were exercised during fiscal 2020. 

As  of  March  31,  2022,  the  total  unrecognized  compensation  expense  related  to  non-vested  stock  options  is  $32.3  million  and  is 
expected  to be  recognized  over a weighted average period of 1.7 years. The  Company recognized $18.9 million, $16.8 million and 
$7.2  million  of  share-based  compensation  expense  related  to  stock  options  for  the  years  ended  March  31,  2022,  2021,  and  2020, 
respectively. 

The fair value for the Company’s stock options granted during the years ended March 31, 2022, 2021, and 2020 were estimated at the 
date of grant using a Black-Scholes option-pricing model using the following assumptions: 

Expected dividend yield 
Expected volatility 
Expected term (years) 
Risk-free interest rate 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

—   
39.5% - 39.8%  
6.1  
0.9% - 1.1%  

—     
39.3% - 39.8%  
6.1  
0.4% - 1.1%  

—  
37.1% - 38.9% 
6.1 
0.8% - 1.9% 

The Company has not paid and does not expect to pay dividends. Consequently, the Company uses an expected dividend yield of zero. 
The  computation  of  expected  volatility  is  based  on  a  calculation  using  the  historical  volatility  of  a  group  of  publicly  traded  peer 
companies. The Company expects to continue to do so until such time as it has adequate historical data regarding the volatility of the 
Company’s traded stock price. The computation of expected term was based on the average period the stock options are expected to 
remain  outstanding,  generally  calculated  as  the  midpoint  of  the  stock  options’  remaining  vesting  term  and  contractual  expiration 
period,  as  the  Company  does  not  have  sufficient  historical  information  to  develop  reasonable  expectations  about  future  exercise 
patterns  and  post-vesting  employment  termination  behavior. The  risk-free  interest  rate  is  based  on  the  U.S. Treasury  yield  curve  in 
effect at the time of grant for the expected life of the award.  

80 

 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
Restricted shares and units 

The following table provides a summary of the changes in the number of restricted stock awards (“RSAs”) and restricted stock units 
(“RSUs”) for the year ended March 31, 2022: 

Balance, March 31, 2021 

Granted 
Vested 
Forfeited 

Balance, March 31, 2022 

Weighted 
Average 
Grant Date 
Fair Value 
(per share) 

Number of 
RSUs 
(in thousands)   

Weighted 
Average  
Grant Date 
Fair Value 
(per share) 

Number of 
RSAs 
(in thousands)   

728    $ 
—  
(506)  
(20)  
202    $ 

16.00     
—    
16.00    
16.00    
16.00     

3,041    $ 
3,718   
(1,305)  
(274)  
5,180    $ 

24.44  
50.19 
24.07 
35.57 
42.43  

RSUs outstanding as of March 31, 2022 were comprised of 4.1 million RSUs with only service conditions and 1.0 million RSUs with 
both service and performance conditions (“PSUs”). 

During  the  year  ended  March  31,  2022,  the  Company  granted  PSUs  to  certain  key  employees  that  generally  vest  in  three  equal 
installments, with one-third of the PSUs eligible to vest on each of the first three anniversaries of the date of grant (the “Incentive 
PSUs”). The number of shares that may be earned pursuant to the Incentive PSUs is subject to the Company’s achievement of specific 
company metrics, and provided that the executive officer remains employed by the Company through the applicable vesting date. No 
Incentive PSUs will vest with respect to any year if the Company fails to achieve 95% of the applicable target for that year, and the 
overall number of shares that may be issued pursuant to the  Incentive PSUs with respect to any year shall not exceed 150% of the 
target award for such year. The Incentive PSUs are not carried forward from year to year; if the Incentive PSUs are not earned in any 
given year, they are terminated for that year. 

During the year ended March 31, 2022, the Company granted PSUs to certain key employees that vest 25% one year after the grant 
date  and  the  remaining  75%  vest  ratably  on  a  quarterly  basis  over  the  following  three  years  (the  “Annual  PSUs”). The  number  of 
shares that may be earned pursuant to the Annual PSUs is based on specific company metrics related to the Company’s fiscal year 
ending March 31, 2022. No Annual PSUs will be earned with respect to any metric if the applicable “threshold” percentage of the 
specific metric is not achieved, and the overall number of shares that may be earned shall not exceed 150% of the target award. Once 
the Annual PSUs are earned, they are then also subject to time-based vesting, with 25% of the earned Annual PSUs vesting on the first 
anniversary  of  the  grant  date,  and  with  the  remaining  75%  vesting  in  twelve  equal  quarterly  installments  over  the  following  three 
years, and provided that the executive officer remains employed by the Company through the applicable vesting date. 

The weighted average grant-date fair value of RSAs granted during fiscal 2020 was $16.00. There were no RSAs granted during the 
years  ended  March 31, 2022 and  2021. The  weighted  average  grant-date  fair  value of  RSUs  granted  during  fiscal  2022,  2021,  and 
2020 was $50.19, $34.69, and $16.33, respectively. 

The  aggregate  fair  value  of  RSAs  vested  during  fiscal  2022,  2021,  and  2020  was  $27.7  million,  $42.1  million,  and  $19.3  million, 
respectively. The aggregate fair value of RSUs vested during fiscal 2022, 2021, and 2020 was $72.2 million, $50.1 million, and $11.7 
million, respectively. 

As of March 31, 2022, the total unrecognized compensation expense related to unvested restricted stock awards is $1.9 million and is 
expected to be recognized over a weighted average period of 0.8 years. As of March 31, 2022, the total unrecognized compensation 
expense related to unvested restricted stock units is $174.9 million and is expected to be recognized over a weighted average period of 
2.4 years. The Company recognized $75.6 million, $37.3 million, and $27.9 million of share-based compensation expense related to 
restricted shares and units for the years ended March 31, 2022, 2021, and 2020, respectively. 

81 

 
 
 
 
 
 
 
 
 
 
 
Employee Stock Purchase Plan 

In July 2019, the board of directors adopted, and the Company’s shareholders approved, the 2019 Employee Stock Purchase Plan. The 
Company  expects  to  offer,  sell  and  issue  shares of  common  stock under  this  ESPP  from  time  to  time  based  on  various  factors  and 
conditions, although the Company is under no obligation to sell any shares under this ESPP. The ESPP provides that the number of 
shares  reserved  and  available  for  issuance  under  the  plan  will  automatically  increase  each April  1,  beginning  on April  1,  2020,  by 
lesser of (i) 1% of the outstanding number of shares of the Company’s common stock on the immediately preceding March 31, (ii) 
3,500,000 shares of common stock, or (iii) such lesser number determined by the compensation committee. The ESPP provides for 
six-month  offering  periods  beginning  May  15  and  November  15  of  each  year,  and  each  offering  period  will  consist  of  six-month 
purchase periods. On each purchase date, eligible employees will purchase shares of the Company’s common stock at a price per share 
equal to 85% of the lesser of (1) the fair market value of the Company’s common stock on the offering date or (2) the fair market 
value of the Company’s common stock on the purchase date. For the year ended March 31, 2022, 371,740 shares of common stock 
were purchased under the ESPP. As of March 31, 2022, 11,187,354 shares of common stock were available for future issuance under 
the ESPP. 

As of March 31, 2022, there was approximately $0.9 million of unrecognized share-based compensation related to the ESPP that is 
expected to be recognized over the remaining term of the current offering period. The Company recognized $5.0 million, $3.7 million, 
$0.8 million  of  share-based  compensation  expense  related  to  the  ESPP  for  the  years  ended  March  31,  2022,  2021,  and  2020, 
respectively. 

The Company estimated the fair value of the ESPP purchase rights using a Black-Scholes option pricing model with the following 
assumptions: 

Expected dividend yield 
Expected volatility 
Expected term (years) 
Risk-free interest rate 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

—   
35.4% - 40.6%  
0.5  
0.04% - 0.1%  

—   
35.9% - 55.5%  
0.5  
0.1% - 1.6%  

— 
35.9 % 
0.5 
1.6% 

The Company has not paid and does not expect to pay dividends. Consequently, the Company uses an expected dividend yield of zero. 
The  computation  of  expected  volatility  is  based  on  a  calculation  using  the  historical  volatility  of  a  group  of  publicly  traded  peer 
companies. The Company expects to continue to do so until such time as it has adequate historical data regarding the volatility of the 
Company’s traded stock price. The computation of expected term was based on the offering period, which is six months. The risk-free 
interest rate is based on the U.S. Treasury yield curve that corresponds with the expected term at the time of grant. 

Management Incentive Unit Plan 

Under  the  Management  Incentive  Unit  Plan  (the  “MIU  Plan”),  Compuware  Parent  LLC’s  board  of  managers  had  authorized  the 
issuance of MIUs and AUs to certain executive officers and key employees. The MIUs and AUs consisted of two types of units which 
were classified as performance-vested units and time-vested units. 

In  connection  with  the  reorganization  transactions  described  in  Note  2,  outstanding  awards  granted  under  the  MIU  Plan  were 
converted into shares of common stock, restricted stock, and restricted stock units which were granted under the 2019 Plan (as defined 
above).  Upon  conversion,  the  MIUs  and  AUs  were  modified  and  ceased  to  be  classified  as  liability  awards.  This  modification 
impacted  306  participants  and  resulted  in  the  recognition  of  incremental  share-based  compensation  expense  of  $145.3  million  to 
record  the  liability  awards  at  fair  value  immediately  prior  to  the  modification  during  the  year  ended  March  31,  2020.  Upon 
modification, the liability balance of $278.2 million related to these MIUs and AUs was reclassified into additional paid-in capital. 

The fair value of the equity units underlying the MIUs and AUs had historically been determined by the board of directors as there 
was  no  public  market  for  the  equity  units.  The  board  of  directors  determined  the  fair  value  of  the  Company’s  equity  units  by 
considering a number of objective and subjective factors including: the valuation of comparable companies, the Company’s operating 
and financial performance, the lack of liquidity of common stock, and general and industry specific economic outlook, amongst other 
factors. 

The participation threshold was determined by the board of directors, based on the fair market value on the grant issuance date upon 
vesting  or  settlement,  the  value  associated  with  the  MIUs  and AUs  was  the  difference  between  the  fair  value  of  the  unit  and  the 
associated  participation  threshold.  Prior  to  the  modification,  the  awards  were  marked  to  market  at  the  balance  sheet  date.  Upon 
modification, the awards were marked to market immediately prior to the modification. The weighted average grant date fair value of 
units granted during the year ended March 31, 2020 was $7.71. The total fair value of vested units during the year ended March 31, 
2020 was $278.2 million. 

82 

 
 
 
 
 
 
The following key assumptions were used to determine the fair value of the MIUs and AUs for fiscal 2020: 

Expected dividend yield 
Expected volatility 
Expected term (years) 
Risk-free interest rate 

Share-based compensation 

March 31, 2020 

—  
35% - 55% 
0.5 - 1.25 
1.86% - 2.09% 

The  following  table  summarizes  the  components  of  total  share-based  compensation  expense  included  in  the  consolidated  financial 
statements for each period presented (in thousands): 

Cost of revenue 
Research and development 
Sales and marketing 
General and administrative 
Total share-based compensation expense 

13. 

Net Income (Loss) Per Share 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

12,863    $ 
21,316     
35,957     
29,400     
99,536    $ 

7,307    $ 
11,684     
24,153     
14,640     
57,784    $ 

18,685  
38,670  
84,698  
80,425  
222,478  

$ 

$ 

On August 1, 2019, the Company completed its IPO in which the Company issued and sold 38,873,174 shares of common stock at a 
price to the public of $16.00 per share. These shares are included in the common stock outstanding as of that date. 

For  the  year  ended  March  31,  2020,  basic  and  diluted  net  income  (loss)  per  share  has  been  retrospectively  adjusted  to  reflect  the 
conversion of equity in connection with the reorganization transactions described in Note 2. Basic and diluted net income (loss) per 
share was derived from a unit conversion factor of $16.00 per share as determined by the board of managers of Dynatrace Holdings 
LLC on July 30, 2019. 

The following table sets forth the computation of basic and diluted net income (loss) per share (in thousands, except per share data): 

Numerator: 
Net income (loss) 
Denominator: 
Weighted average shares outstanding, basic 
Dilutive effect of stock-based awards 
Weighted average shares outstanding, diluted 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

$ 

52,451    $ 

75,714    $ 

(413,817) 

284,161     
6,742     
290,903     

280,469     
6,040     
286,509     

264,933  
—  
264,933  

(1.56) 
(1.56) 

Net income (loss) per share, basic 
Net income (loss) per share, diluted 

$ 
$ 

0.18    $ 
0.18    $ 

0.27    $ 
0.26    $ 

The effect of certain common share equivalents were excluded from the computation of weighted average diluted shares outstanding 
for the years ended March 31, 2022, 2021, and 2020 as inclusion would have resulted in anti-dilution. A summary of these weighted-
average anti-dilutive common share equivalents is provided in the table below (in thousands): 

Stock options  
Unvested RSAs and RSUs 
Shares committed under ESPP 

Fiscal Year Ended March 31, 
2021 

2022 

2020 

170     
119     
—     

1,901     
11     
—     

4,763  
3,819  
64  

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
14. 

Related Party Transactions 

The Company had agreements with Thoma Bravo, LLC for financial and management advisory services that terminated on August 1, 
2019.  During  the year  ended March  31,  2020,  the  Company  incurred  $1.6  million  related  to  these  services. The  related  expense  is 
reflected in “General and administrative” expense in the consolidated statements of operations.  

During  the  year  ended  March  31,  2020,  Compuware  distributed  $265.0  million  to  the  Company  to  fund  a  tax  liability  incurred  in 
connection with the reorganization transactions described in Note 2. 

15. 

Related Party Debt 

On April 1, 2015, the Company entered into $1.8 billion in subordinated demand promissory notes payable to Compuware, a former 
related party. The promissory notes were established in connection with Compuware’s external debt financing.  Interest expense on the 
promissory notes was $4.1 million for the year ended March 31, 2020 and is included in the consolidated statements of operations in 
“Interest expense, net.” In connection with the reorganization during the second quarter of fiscal 2020, the corresponding receivable at 
Compuware was contributed to the Company and the payable to related party was eliminated. 

16. 

Employee Benefit Plan 

The Company has established a 401(k) tax-deferred savings plan (the “401(k) Plan”), which permits participants to make contributions 
by salary deduction pursuant to Section 401(k) of the Code. The Company is responsible for administrative costs of the 401(k) Plan 
and may, at its discretion, make matching contributions to the 401(k) Plan. In addition, the Company offers defined contribution plans 
to  employees  in  certain  countries  outside  the  U.S.  For  the  years  ended  March  31,  2022,  2021,  and  2020,  the  Company  made 
contributions of $4.6 million, $3.6 million and $3.1 million to the U.S. 401(k) Plan, respectively. 

17. 

Geographic Information 

Revenue 

Revenues  by  geography  are based  on  legal  jurisdiction.  Refer  to  Note  3,  Revenue  Recognition,  for  a  disaggregation of  revenue  by 
geographic region. 

Property and equipment, net 

The following tables present property and equipment by geographic region for the periods presented (in thousands): 

North America 
Europe, Middle East and Africa 
Asia Pacific 
Latin America 
Total property and equipment, net 

March 31, 

2022 

2021 

15,462    $ 
28,195     
1,429     
185     
45,271    $ 

12,129  
23,124  
1,619  
44  
36,916  

$ 

$ 

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE 

None. 

ITEM 9A. CONTROLS AND PROCEDURES 

Evaluation of Disclosure Controls and Procedures  

Our  management,  including  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  have  evaluated  the  effectiveness  of  our 
disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period 
covered by this Annual Report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded 
that  our  disclosure  controls  and  procedures,  as  of  March  31,  2022,  were  effective  and  provided  reasonable  assurance  that  the 
information required to be disclosed in the reports that we file or submit under the Exchange Act is recorded, processed, summarized, 
and  reported  within  the  time  periods  specified  in  the  SEC’s  rules  and  forms,  and  that  such  information  is  accumulated  and 
communicated to management as appropriate to allow timely decisions regarding required disclosure. 

84 

 
 
 
 
 
 
 
Management’s Annual Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 
13a-15(f) and 15d-15(f) under the Exchange Act. This system is designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of consolidated financial statements for external purposes in accordance with U.S. GAAP.  

Our  management  performed  an  assessment  of  the  effectiveness  of  our  internal  control  over  financial  reporting  at  March  31,  2022, 
utilizing  the  criteria  discussed  in  the  “Internal  Control  –  Integrated  Framework  (2013)”  issued  by  the  Committee  of  Sponsoring 
Organizations  of  the  Treadway  Commission.  The  objective  of  this  assessment  was  to  determine  whether  our  internal  control  over 
financial  reporting  was  effective  as  of  March  31,  2022.  Based  on  management’s  assessment,  we  have  concluded  that  our  internal 
control over financial reporting was effective as of March 31, 2022. 

The effectiveness of our internal control over financial reporting has been audited by BDO USA LLP, an independent registered public 
accounting firm, as stated in its attestation report on the internal control over our financial reporting which is included herein. 

Changes in Internal Control Over Financial Reporting  

There  were  no  changes  to  our  internal  control  over  financial  reporting  (as  defined  in  Rules  13a(cid:4137)15(f)  and  15d(cid:4137)15(f)  under  the 
Exchange Act) during the quarter ended March 31, 2022 that have materially affected, or are reasonably likely to materially affect, our 
internal control over financial reporting. 

Inherent Limitations on Effectiveness of Controls 

Our management, including our Chief Executive Officer and Chief Financial Officer, does not expect that our disclosure controls and 
procedures or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system, no matter 
how  well  designed  and  operated,  can  provide  only  reasonable,  not  absolute,  assurance  that  the objectives of  the  control  system  are 
met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must 
be considered relative to their costs. Because of the inherent limitation in all control systems, no evaluation of controls can provide 
absolute  assurance  that  all  control  issues  and  instances  of  fraud,  if  any,  within  our  company  have  been  detected.  These  inherent 
limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of a simple 
error  or  mistake. Additionally,  controls  can  be  circumvented  by  the  individual  acts  of  some  persons,  by  collusion  of  two  or  more 
people or by management override of the controls. The design of any system of controls is also based in part upon certain assumptions 
about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all 
potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance 
with policies or procedures may deteriorate. Due to inherent limitations in a cost-effective control system, misstatements due to error 
or fraud may occur and not be detected. 

85 

 
 
Report of Independent Registered Public Accounting Firm  

Shareholders and Board of Directors 
Dynatrace, Inc. 
Waltham, Massachusetts 

Opinion on Internal Control over Financial Reporting 

We have audited Dynatrace, Inc.’s (the “Company’s”) internal control over financial reporting as of March 31, 2022, based on criteria 
established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (the “COSO criteria”). In our opinion, the Company maintained, in all material respects, effective internal control over 
financial reporting as of March 31, 2022, based on the COSO criteria.  

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States) 
(“PCAOB”), the consolidated balance sheets of the Company as of March 31, 2022 and 2021, the related consolidated statements of 
operations,  comprehensive  income  (loss),  shareholders’  equity/member’s  deficit,  and  cash  flows  for  each  of  the  three  years  in  the 
period ended March 31, 2022, and the related notes (collectively referred to as “the consolidated financial statements”) and our report 
dated May 26, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting, included in the accompanying Item 9A, Management’s Report on Internal 
Control  over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s  internal  control  over  financial 
reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect to the Company in accordance with U.S. federal securities laws and the applicable rules and regulations of the Securities and 
Exchange Commission and the PCAOB. 

We conducted our audit of internal control over financial reporting in accordance with the standards of the PCAOB. Those standards 
require  that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial 
reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial 
reporting,  assessing  the  risk  that  a  material  weakness  exists,  and  testing  and  evaluating  the  design  and  operating  effectiveness  of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in 
the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures  that  (1)  pertain  to  the 
maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

/s/ BDO USA, LLP 

Troy, Michigan 
May 26, 2022 

ITEM 9B. OTHER INFORMATION 

None. 

86 

 
 
 
 
 
ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS 

None. 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

PART III 

Our board of directors has adopted a code of business conduct and ethics that applies to all of our employees, officers and directors, 
including  our  Chief  Executive  Officer,  Chief  Financial  Officer  and  other  executive  and senior  officers. The  full  text of  our  code  of 
business  conduct  and  ethics  is  posted  on  the  Investor  Relations  section  of  our  website  at  ir.dynatrace.com  under  “Governance  - 
Governance Documents.” We will disclose any amendments to our code of business conduct and ethics, or waivers of its requirements 
granted to our principal executive officer, principal financial officer, principal accounting officer or controller or persons performing 
similar  functions,  on  our  website  or  in  filings under  the  Exchange Act  as  required  by  applicable  law or  the  listing  standards of  the 
NYSE. 

The remaining information called for by this item will be set forth in our definitive Proxy Statement for the 2022 Annual Meeting of 
Stockholders  to  be  filed  with  the  SEC  within  120  days  of  the  fiscal  year  ended  March  31,  2022  and  is  incorporated  herein  by 
reference. 

ITEM 11. EXECUTIVE COMPENSATION 

The  information  called  for  by  this  item  will  be  set  forth  in  our  definitive  Proxy  Statement  for  the  2022  Annual  Meeting  of 
Stockholders  to  be  filed  with  the  SEC  within  120  days  of  the  fiscal  year  ended  March  31,  2022  and  is  incorporated  herein  by 
reference. 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS 

The  information  called  for  by  this  item  will  be  set  forth  in  our  definitive  Proxy  Statement  for  the  2022  Annual  Meeting  of 
Stockholders  to  be  filed  with  the  SEC  within  120  days  of  the  fiscal  year  ended  March  31,  2022  and  is  incorporated  herein  by 
reference. 

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS, AND DIRECTOR INDEPENDENCE 

The  information  called  for  by  this  item  will  be  set  forth  in  our  definitive  Proxy  Statement  for  the  2022  Annual  Meeting  of 
Stockholders  to  be  filed  with  the  SEC  within  120  days  of  the  fiscal  year  ended  March  31,  2022  and  is  incorporated  herein  by 
reference. 

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

The  information  called  for  by  this  item  will  be  set  forth  in  our  definitive  Proxy  Statement  for  the  2022  Annual  Meeting  of 
Stockholders  to  be  filed  with  the  SEC  within  120  days  of  the  fiscal  year  ended  March  31,  2022  and  is  incorporated  herein  by 
reference. 

Our independent public accounting firm is BDO USA, LLP, Troy, MI, PCAOB Auditor ID #243. 

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

PART IV 

(a) Listing of Documents 

1.  Financial Statements 

The following financial statements are included in Part II, Item 8 of this Form 10-K: 

Report of Independent Registered Public Accounting Firm  

CONSOLIDATED BALANCE SHEETS  
CONSOLIDATED STATEMENTS OF OPERATIONS 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) 
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY / MEMBER’S DEFICIT 
CONSOLIDATED STATEMENTS OF CASH FLOWS  

87 

 
2.  Financial Statement Schedules 

All other schedules have been omitted because they are not required, not applicable, or the required information is otherwise included. 

3.  Exhibits 

The  documents  listed  in  the Exhibit  Index  of  this  report  are  incorporated  by  reference  or  are  filed  with  this  report,  in  each  case  as 
indicated therein (numbered in accordance with Item 601 of Regulation S-K). 

Exhibit 
Number   
3.1 

3.2 

3.3 

3.4 

4.1 

4.2 

4.3 

10.1# 

10.2# 

10.3# 

10.4#* 
10.5 

10.6# 

10.7# 

10.8#* 
10.9# 

10.10#* 
10.11# 

10.12 

10.13 

10.14 

EXHIBIT INDEX 

Description 

Amended and Restated Limited Liability Company Agreement of Dynatrace LLC, dated as of August 23, 2018 
(incorporated by reference to Exhibit 3.1 to the Company’s Registration Statement on Form S-1/A, filed with the SEC on 
July 22, 2019). 
Amended and Restated Certificate of Incorporation of the Company (incorporated by reference to Exhibit 3.3 to the 
Company’s Registration Statement on Form S-1/A, filed with the SEC on July 22, 2019). 

Amended and Restated Bylaws of the Company (incorporated by reference to Exhibit 3.5 to the Company’s Registration 
Statement on Form S-1/A, filed with the SEC on July 22, 2019). 
First Amendment to the Amended and Restated Bylaws of the Company (incorporated by reference to Exhibit 3.4 to the 
Company’s Annual Report on Form 10-K filed with the SEC on May 27, 2020). 
Specimen Common Stock Certificate (incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement 
on Form S-1/A, filed with the SEC on July 22, 2019). 
Registration Rights Agreement (incorporated by reference to Exhibit 4.2 to the Company’s Registration Statement on 
Form S-1/A, filed with the SEC on July 22, 2019). 
Description of the Company’s Securities (incorporated by reference to Exhibit 4.3 to the Company’s Annual Report on 
Form 10-K filed with the SEC on May 27, 2020). 
2019 Equity Incentive Plan, as amended (incorporated by reference to Exhibit 10.1 of the Registrant’s Annual Report on 
Form 10-K, filed on May 28, 2021) 

Forms of award agreements under the 2019 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 to the 
Company’s Registration Statement on Form S-1/A, filed with the SEC on July 30, 2019). 
2019 Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.2 to the Company’s Registration Statement 
on Form S-1/A, filed with the SEC on July 22, 2019). 

  FY 2023 Annual Short-Term Incentive Plan 

Non-Employee Director Compensation Policy (incorporated by reference to Exhibit 10.4 to the Company’s Registration 
Statement on Form S-1/A, filed with the SEC on July 22, 2019). 
Form of Indemnification Agreement between the Registrant and each of its directors and executive officers (incorporated 
by reference to Exhibit 10.5 to the Company’s Registration Statement on Form S-1/A, filed with the SEC on July 25, 
2019). 
Executive Officer Employment Agreement between the Company and Rick McConnell dated as of November 15, 2021 
(incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K, filed with the SEC on 
November 15, 2021). 

  Executive Officer Employment Agreement between the Company and Kevin Burns 

Executive Officer Employment Agreement between the Company and Bernd Greifeneder (incorporated by reference to 
Exhibit 10.17 to the Company’s Quarterly Report on Form 10-Q, filed with the SEC on October 27, 2021). 

  Executive Officer Employment Agreement between the Company and Stephen Pace  

Transition Agreement between the Company and John Van Siclen dated as of November 15, 2021 (incorporated by 
reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the SEC on November 15, 2021). 
Senior Secured First Lien Credit Agreement, by and among Dynatrace LLC, Dynatrace Intermediate LLC, Jefferies 
Finance LLC and the other Lenders Parties listed thereto, dated as of August 23, 2018 (incorporated by reference to 
Exhibit 10.10 to the Company’s Registration Statement on Form S-1, filed with the SEC on July 5, 2019). 

Senior Secured Second Lien Credit Agreement, by and among Dynatrace LLC, Dynatrace Intermediate LLC, Jefferies 
Finance LLC and the other Lenders Parties listed thereto, dated as of August 23, 2018 (incorporated by reference to 
Exhibit 10.11 to the Company’s Registration Statement on Form S-1, filed with the SEC on July 5, 2019). 

Office Lease, dated July  6, 2017, by and between BP Reservoir Place LLC and Dynatrace LLC, and Declaration 
Affixing the Commencement Date of the Lease, dated November 15, 2017, by and between BP Reservoir Place LLC and 
Dynatrace LLC (incorporated by reference to Exhibit 10.12 to the Company’s Registration Statement on Form S-1, filed 
with the SEC on July 5, 2019). 

88 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.15 

10.16 

10.17 

10.18 

21.1 

23.1* 
24.1 
31.1* 

31.2* 

32.1** 

101.INS 

English Translation of Lease Agreement, dated as of March 28, 2017, by and between Neunteufel GmbH and Dynatrace 
Austria GmbH (incorporated by reference to Exhibit 10.13 to the Company’s Registration Statement on Form S-1, filed 
with the SEC on July 5, 2019). 
Form of Tax Matters Agreement entered into between Dynatrace Holdings LLC and Compuware Software Group LLC 
(incorporated by reference to Exhibit 10.13 to the Company’s Registration Statement on Form S-1/A, filed with the SEC 
on July 25, 2019). 
Form of Master Structuring Agreement entered into by and among Dynatrace Holdings, LLC, Compuware Software 
Group, LLC and the other parties named therein (incorporated by reference to Exhibit 10.14 to the Company’s 
Registration Statement on Form S-1/A, filed with the SEC on July 25, 2019). 

Second Amendment to Senior Secured First Line Credit Agreement dated February 6, 2020, by and among Dynatrace 
LLC, Dynatrace Intermediate LLC, the lenders party thereto and Jefferies Financing LLC as administrative agent 
(incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K filed with the SEC on February 6, 2020). 
Subsidiaries of the Registrant (incorporated by reference to Exhibit 21.1 to the Company’s Registration Statement on 
Form S-1/A, filed with the SEC on July 22, 2019). 

  Consent of BDO USA, LLP. 
  Power of Attorney (included on signature page). 

Certification of Principal Executive Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) of the Securities Exchange Act 
of 1934, as amended 
Certification of Principal Financial Officer pursuant to Rule 13a-14(a) or Rule 15d-14(a) of the Securities Exchange Act 
of 1934, as amended. 
Certification of Principal Executive Officer and Principal Financial Officer pursuant to Section 906 of the Sarbanes-
Oxley Act. 
XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags 
are embedded within the Inline XBRL Document. 

101.SCH    Inline XBRL Taxonomy Extension Schema Document. 
101.CAL   Inline XBRL Taxonomy Extension Calculation Linkbase Document. 
101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document. 
101.LAB   Inline XBRL Taxonomy Extension Label Linkbase Document. 
101.PRE    Inline XBRL Taxonomy Extension Presentation Linkbase Document. 
104 

Cover Page Interactive Data File - the cover page interactive data file does not appear in the Interactive Data File because 
its XBRL tags are embedded within the Inline XBRL document. 

_________________ 
Indicates a management contract or any compensatory plan, contract or arrangement. 
# 
Filed herewith 
* 
**  
The certifications furnished in Exhibit 32.1 hereto are deemed to accompany this Annual Report on Form 10-K and will not be deemed “filed” for purposes of 
Section 18 of the Securities Exchange Act of 1934, as amended, except to the extent that the Registrant specifically incorporates it by reference. Such certifications will 
not be deemed to be incorporated by reference into any filings under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, 
except to the extent that the Registrant specifically incorporates it by reference. 

ITEM 16. FORM 10-K SUMMARY 

None. 

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report 
to be signed on its behalf by the undersigned, thereunto duly authorized. 

Date:  May 26, 2022 

By: 

DYNATRACE, INC. 

/s/ Rick McConnell 
Rick McConnell 
Chief Executive Officer 
(Principal Executive Officer) 

89 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
POWER OF ATTORNEY 

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below hereby constitutes and appoints 
Rick McConnell, Kevin Burns and Craig Newfield, and each of them, as his true and lawful attorney-in-fact and agent with full power 
of substitution, for him in any and all capacities, to sign any and all amendments to this Annual Report on Form 10-K, and to file the 
same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, granting 
unto  said  attorney-in-fact, proxy,  and  agent  full  power  and  authority  to  do  and  perform each  and  every  act  and  thing  requisite  and 
necessary to be done in connection therewith, as fully for all intents and purposes as he might or could do in person, hereby ratifying 
and confirming all that said attorney-in-fact, proxy and agent, or his substitute, may lawfully do or cause to be done by virtue hereof.  

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on 
behalf of the registrant and in the capacities and on the dates indicated.  

Signature 
/s/ Rick McConnell 
Rick McConnell 

/s/ Kevin Burns 

Kevin Burns 
/s/ Jill Ward 
Jill Ward 
/s/ Seth Boro 
Seth Boro 
/s/ Michael Capone 
Michael Capone 
/s/ Ambika Kapur 
Ambika Kapur 
/s/ Stephen Lifshatz 
Stephen Lifshatz 
/s/ Steve Rowland 
Steve Rowland 
/s/ Kenneth Virnig 
Kenneth Virnig 
/s/ Kirsten Wolberg 
Kirsten Wolberg 
/s/ Paul Zuber 
Paul Zuber 

Date 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

May 26, 2022 

Title 

Chief Executive Officer and Director 
(Principal Executive Officer) 

Chief Financial Officer and Treasurer 
 (Principal Financial Officer) 

Director, Board Chair 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

90 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
[This page intentionally left blank] 

LEADERSHIP TEAM

BOARD OF DIRECTORS

Rick McConnell

Chief Executive Officer

Kevin Burns

Chief Financial Officer

Jill Ward

Chair

Seth Boro

Director

Bernd Greifeneder

Michael Capone

Chief Technology Officer and Founder

Director

Stephen Pace

Chief Revenue Officer

Alicia Allen

SVP, Global Controller and  

Chief Accounting Officer

Nicole Fitzpatrick

SVP, General Counsel

Colleen Kozak

VP, Strategic Programs and  

Chief of Staff

Mike Maciag

SVP, Chief Marketing Officer

Susan Quackenbush

SVP, Chief People Officer

Matthias Scharer

SVP, Chief Customer Officer

Steve Tack

SVP, Product Management

Ambika Kapur

Director

Stephen Lifshatz

Director

Rick McConnell

Director

Steve Rowland

Director

Kenneth “Chip” Virnig

Director

Kirsten Wolberg

Director

Paul Zuber

Director

Corporate Headquarters

Dynatrace, Inc.

1601 Trapelo Road, Suite 116

Waltham, MA 02451

Phone: (781) 530-1000

Corporate Counsel

Goodwin Procter LLP

100 Northern Avenue

Boston, MA  02210

Transfer Agent

Computershare

Stock Listing

Dynatrace’s common stock is traded  

462 South 4th Street, Suite 1600

on the New York Stock Exchange under  

Louisville, KY 40202 U.S.

Phone: (800) 736-3001

Independent Auditors

Ernst & Young LLP 

the symbol “DT”

Investor Inquiries

Additional copies of this report and other  

Auditor starting in fiscal 2023

financial information are available on our  

Waterfront Corporate Center II

website at ir.dynatrace.com

121 River Street

Hoboken, NJ 07030

© 2022 Dynatrace, Inc. All rights reserved. Dynatrace®, the Dynatrace logo, OneAgent®, Davis®, SmartScape®, PurePath® and 
all Dynatrace product names and logos are trademarks or registered trademarks of Dynatrace, Inc. in the United States and 
other countries. The Dynatrace® platform is subject to patents owned by Dynatrace, Inc. issued and pending in the United 
States and other countries. All other companies and products referenced herein are trademarks of registered trademarks of 
their respective holders.