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East West Bancorp

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FY2021 Annual Report · East West Bancorp
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East West Bancorp 

ANNUAL
REPORT

2021
A N C H O R E D   I N   G R O W T H

111

ABO UT  E AST WEST  BANK

East  West  Bancorp,  Inc.,  with  total  assets  of  more  than  $60  billion,  is  the  publicly  traded  parent 
company  of  East  West  Bank.  The  Bank  opened  its  doors  in  1973  in  the  heart  of  Chinatown  in  
Los  Angeles,  California,  as  the  first  federally  chartered  savings  institution  focused  primarily  on 
serving  the  financial  needs  of  Chinese  Americans.  Over  the  years,  this  market  has  grown  and 
flourished, and the Bank has grown and flourished right along with it. 

Today,  the  Bank  is  a  full-service  commercial  bank  with  more  than  120  locations  in  key  cities  in 
the  U.S.  and  China,  serving  consumer  and  commercial  interests.  The  largest  independent  bank 
headquartered  in  Southern  California,  East  West  Bank  was  recognized  with  the  “Best  Board  of 
Directors” distinction in Bank Director’s 2022 RankingBanking study. The Bank was also recognized 
as the “No. 1 Performing Bank” in the $50 billion and above asset category in Bank Director’s 2021 
Bank Performance Scorecard. 

East West Bank is the financial institution of choice for entrepreneurs and industry leaders around 
the  world.  The  Bank  continues  to  innovate  to  meet  our  clients’  needs,  including  enhanced  digital 
solutions. We work every day alongside our clients to provide innovative solutions to complex global 
challenges, from clean energy to e-commerce. As one of the few U.S. banks focused on the U.S. and 
China  markets,  we  are  proud  to  do  this  important  work,  creating  a  better  future  for  generations  
to come.

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A   M E S S A G E   F R O M   O U R   C H A I R M A N   &   C E O

In  2021,  East  West  Bank  came  back  together 

continued  to  drive  peer-leading  financial 

under  a  new  normal,  with  new  ways  to  

performance.  Our  Return-to-Office  process 

persevere  through  Year  2  of  the  pandemic 

was  implemented  thoughtfully  with  utmost 

and  new  ways  of  doing  business.  One  thing 

deliberation and care. We returned to a post-

remained  the  same:  our  unwavering  focus 

isolation  business  environment  where  we 

to  put  our  people  first.  Our 

impressive 

recognized  that  as  a  people-driven  business, 

financial  outcomes 

reflect 

this  people-

how  we  interact  and  collaborate  in-person 

centered  commitment.  Despite  pandemic-

reinforces our sense of common purpose.  

driven  challenges,  we  concluded  the  year 

with  record  revenue  of  $1.8  billion,  assets  of  

$60.9  billion,  record  loans  of  $41.7  billion, 

and  record  deposits  of  $53.4  billion.  As  I 

predicted  for  the  year,  vaccine  distribution 

and government stimulus bolstered economic 

recovery,  enabling  us  to  generate  robust 

net  interest  income  and  fee  income  growth, 

industry-leading  efficiency,  and  substantially 

improved asset quality.

Our  shared  purpose  of  people  empowerment 

is  anchored 

in  East  West’s  heritage  and 

founding  philosophy.  The  past  year  has  been 

an exclamation point on my three decades at 

the  Bank,  which  began  in  1991  when  Sjamsul 

and  Itjih  Nursalim  purchased  the  East-West 

Federal  Savings  Bank  with  a  $40  million 

capital investment. My vision for the new East 

West  was  that  we  would  expand  beyond  Los 

Angeles’  Chinese  immigrant  community  and 

For our remarkable results, we were ranked the 

support  our  customers  to  achieve  financial 

No. 1 performing bank among the 300 largest 

inclusion  and  fully  participate  in  America’s 

publicly traded U.S. banks by the Bank Director 

socioeconomic  and  civic  progress.  It  was  a 

scorecard. East West’s operational excellence 

bold  aspiration  for  a  small  savings  and  loan 

association  to  grow  into  a  global  bank  that 

serves  as  a  bridge  between  East  and  West. 

The  Nursalims  embraced 

this  direction 

unequivocally  and  persuaded  me  to  lead  the 

organization  into  this  new  vision.  With  their 

seed  capital,  our  small  banking  operation 

soared  100x  from  $600  million  in  assets  to  

$60 billion in three decades. Reflecting on my 

30-year tenure at East West Bank, I am grateful 

to the Nursalims for their enduring legacy.

Our  shared  purpose  of 
people  empowerment  is 
anchored  in  East  West’s 
heritage  and  founding 
philosophy.

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E A S T   W E S T   B A N K   I N   2 0 2 1

$1.8 billion record revenue 

$41.7 billion record loans 

$60.9 billion total assets

$53.4 billion record deposits

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In  this  report,  you  will  read  about  East  West’s  bridge-building  forte  bringing  positive  impact  to 

our  people  and  communities.  The  common  thread  is  high  satisfaction  grounded  in  authentic 

partnerships.  Our  team  expertly  anticipates,  responds  and  guides  the  financial  needs  of  our 

customers  and  nonprofit  partners.  We  assisted  Simwon,  a  leader  in  electric  vehicles  in  its 

expansion and supported e-commerce pioneer Newegg’s going public. Madison Resource Funding 

relied on our daily communication to coordinate backend services for their clients in the staffing 

industry, while our financing for the Apple Tower Theatre helped catalyze the historic preservation 

of Los Angeles’ Broadway Theatre District. 2021 also marked the commemoration of our 25-year 

partnership with the United Way of Greater Los Angeles. Our steadfast community commitment 

helped combat anti-Asian hate, honor first responders and build housing units for individuals and 

families transitioning out of homelessness alongside other impact-driven charitable giving.

Since our founding in 1973, East West has consistently enriched the lives of the people we touch. 

To chart our direction in the next three years, we mapped out a rigorous strategic plan to set goals 

and explore growth through innovative products and processes. Our goals will remain balanced 

between performing  in the  present  and  transforming  into  the  future.  To perform, we’ll continue 

exceeding  financial  targets.  To  transform,  we’ll  incubate  new  growth,  change  ways  of  working, 

and develop talent and skills. Key growth priorities will be centered in Commercial Banking, Bridge 

Banking, Omni-channel Retail Banking and Wealth Management. Resembling the compass in our 

corporate logo, this strategic plan will help our team pin a destination, set the course of navigation 

and course-correct should we get slowed by headwinds.

East West is starting 2022 from a position of strength with another Bank Director top ranking for 

the “Best Board.” Our broad-based, diversified loan growth momentum from 2021 is expected to 

continue into the new year. We are also encouraged by the favorable credit environment with our 

balance sheet well positioned to benefit from rising rates expectations. Further, the investments 

we have made over the last several years in cash management and payment-related products and 

services have helped strengthen our core deposit base. 

Navigating  with  purpose  as  our  true  north  and  an  experienced  crew  following  a  strategic  plan 

compass, East West is well equipped to sail through any rough passage to help our people reach 

the  shores  of  economic  recovery  and  financial  stability.  As  we  secure  near-term  results  for  our 

shareholders,  we  also  create  long-term  value  for  all  our  stakeholders.  In  enriching  the  lives  of 

all  our  constituents,  we  leverage  the  financial  system  as  a  force  for  good  and  forge  sustainable 

solutions  for  the  world’s  most  pressing  challenges.  Thank  you  for  the  opportunity  to  serve  as  

your partner.

Dominic Ng

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2 0 2 1   H I G H L I G H T S

On the following pages are examples of the Bank’s work to support renowned customers at the forefront 

of their industries. The Bank looks forward to continuing this work in 2022, improving local communities, 

diversifying its portfolio and providing excellent customer service to innovators around the world.

P R O F E S S I O N A L 
S E R V I C E S
In 2021, East West Bank provided support 

services, helping clients achieve unique goals, 

including the restoration of the beautiful and 

historic Apple Tower Theatre in Los Angeles.

C L E A N   E N E R G Y
This year, East West Bank continued to support 

clients across the clean energy space, helping 

leading luxury electric vehicle company NIO.

M A N U FA C T U R I N G
East West Bank continued to build our 

manufacturing portfolio, which includes 

Simwon, a leading manufacturer  

of electric vehicle parts.

H O S P I TA L I T Y
East West Bank helped many restaurants, 

including the Paris-inspired bistro and 

restaurant Bicyclette, flourish in the face 

of unprecedented challenges.

T E C H N O L O G Y
As technology advances, East West Bank 

supported e-commerce pioneer Newegg, helping 

them expand third-party logistics.

S M A L L   B U S I N E S S
East West Bank’s partner  

Madison Resource Funding provides  

critical backend support services to  

staffing firms, which helped employers  

work through unique labor challenges.

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A R T
Promoting the arts is essential for East West Bank,  

and our support for Hauser & Wirth Gallery  

and Lauren Halsey helped bring  

immersive art experiences to the public.

1 ©Exterior view, Hauser & Wirth Los Angeles, 2016.  
Photo: Joshua Targownik / targophoto.com

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Paving the Way for Electric Vehicles
S I M W O N

Electric  vehicles  (EVs)  are  revolutionizing  the  automotive  industry,  and  Simwon  is 

helping to lead the charge. A leading producer of EV parts, the company is opening new 

plants to keep up with skyrocketing demand.

Headquartered in Seoul, Republic of Korea, Simwon is a Tier One supplier and strategic 

partner of a global Original Equipment Manufacturer (OEM). Its growth has been driven 

by consumers integrating more clean transportation technologies into their lives.

In 2016, the company expanded to North America, opening a plant in Lathrop, California—

just east of the San Francisco Bay Area—in 2018. The plant employs more than 250 people. 

They plan to open a similar plant near Austin, Texas in 2022.

East  West  Bank  has  helped  Simwon  navigate  its  growth  as  a  strategic  partner  to  an  OEM. 

Unrak Son, Chief Executive Officer at Simwon America Corporation, cites the bank’s attention 

to detail and commitment to developing a good business relationship as instrumental.

East West Bank’s team 
detects our financial 
needs and meets them 
on demand, helping us 
with the expansion of 
the company.

~Sung Ik Hur,  
  Simwon America  
  Corporation CFO

“East West Bank’s team detects our financial needs and 

meets them on demand, helping us with the expansion of 

the company,” said Sung Ik Hur, Chief Financial Officer at 

Simwon America Corporation. 

As  the  demand  for  EVs  grows,  Simwon  continues  to 

manufacture these critical technologies.

“We  work  as  a  team  and  have  teamwork,”  Hur  said.  “The 

Bank  goes  way  beyond  the  simple  relationship  of  lender  

and borrower.”

With  help  from  East  West  Bank,  Simwon  continues  to 

flourish.  Through  its  manufacturing  facilities,  it  provides 

climate-friendly  transportation  solutions  for  customers 

across the world.

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A Parisian Trésor in Los Angeles
B I C Y C L E T T E

When  you  dine  at  the  new  French  bistro  Bicyclette,  Chef  Walter  Manzke  recommends 

caviar with soft scrambled eggs, escargot, onion tart, beef short ribs, baguette with butter 

and cocktails or a bottle of wine from its expertly curated wine list.

Bicyclette  is  a  homage  to  chefs  Walter  and  Margarita  Manzkes’  love  of  Parisian  bistro 

culture.  To  the  Manzkes,  who  own  Bicyclette  and  sister  restaurants  République,  Petty 

Cash  Taqueria  and  the  Sari  Sari  Store,  their  relationship  with  East  West  Bank  has  

been exceptional.

“East West Bank’s customer service is incredible. They are very good at prioritizing our 

needs,” said Chef Walter Manzke. “East West Bank doesn’t feel like a big bank; it feels 

like they are on our team.”

Bicyclette  includes  a  downstairs  bistro  and  an  upstairs  restaurant.  Each  features 

different  menus  and  inspirations,  celebrating  the  rich  diversity  of  Los  Angeles’  

food  scene  and  drawing  from  Korean,  Mexican,  Japanese  and  Middle  Eastern 

culinary influences.

Both venues take advantage of California’s agricultural scene. They capitalize on 

Southern and Northern California’s various microclimates for extended seasonal 

availability of produce.

“Los  Angeles  is  a  special  place 

because  it’s  arguably  one  of  the 

best  places  for  produce  in  the 

world,”  said  Manzke.  “You  have 

this  really 

incredible,  eclectic 

mix  of  everything.  It’s  really  a 

special place.”

East West Bank doesn’t 
feel like a big bank, it feels 
like they are on our team.

~Chef Walter Manzke 
  Bicyclette 

Manzke’s menus are directly inspired by seasonality, and he works backward 

to  create  the  menu  once  he  picks  ingredients.  With  innovative  menus, 

the  freshest  ingredients  and  a  stunning  location,  the  dining  experience  at 

Bicyclette is sure to impress. We’ll santé to that!

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An E-Commerce Pioneer Blazes a New Trail
N E W E G G

E-commerce  company  Newegg  has  been  technophiles’  preferred  online  retailer  

since the dawn of the industry. And after 20 years, in May 2021, the company had a 

new milestone: going public.

“Going  public  helps  us  do  more,  and  it’s  a  different  type  of  growth,”  said  Anthony 

Chow, CEO of Newegg. “It will strengthen our e-commerce marketplace platform and 

strengthen our value chain. That’s very exciting.”

East West Bank has been Newegg’s financial partner for nearly a decade. Chow finds the 

Bank’s understanding of the e-commerce industry unparalleled.

“East West Bank understands our business. They know what we are,” Chow said. “I haven’t 

seen any company that knows our business better. They really understand the e-commerce 

sector, which is why they give us such good support.”

Newegg  specializes  in  high-quality  technology  products  and  electronics.  Known  for  its 

customer  loyalty,  the  company’s  EggPoints  program  recently  received  the  highest  ranking  in 

Newsweek’s  home  goods-consumer  electronics  category.  EggPoints’  strong  quality  and  fast 

delivery have helped build a devoted customer base.

“We are market leaders. We are known around the world for high product quality and the variety 

of products we sell,” Chow said. “We have excellent customer service and on-time deliveries, in 

addition to various areas of support that we give our suppliers.”

East West Bank understands 
our business. They really 
understand the e-commerce 
sector, which is why they 
give us such good support.

~Anthony Chow, Newegg CEO

With  a  proprietary  warehouse  management 

system,  Newegg  has  been  able  to  fulfill  99%  of 

its  U.S.  orders  within  the  same  day  of  purchase. 

It  now  also  support  third-party  vendors.  When 

customers  of  those  vendors  purchase  products 

on  the  company’s  website  or  a  third-party  sales 

channel, Newegg helps those vendors handle the 

entire  end-to-end  order  fulfillment  and  shipping 

process all the way to their customers.

With  exciting  new  services  and  a  continued 

commitment 

to  quality  products,  Newegg 

continues to set the standard.

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Staffing Up in a New Labor Market
M A D I S O N   R E S O U R C E   F U N D I N G

Staffing agencies are a vital part of the American economy, and New Hampshire-based 

Madison Resource Funding has the industry expertise and logistical know-how to help 

its clients thrive.

Whether  servicing  a  start-up,  established  or  growing  staffing  firm,  Madison  Resource 

Funding provides backend services like payroll processing, billing, collections, funding and 

financial analytics. While it operates like a small business, it has immense capabilities and 

serves the needs of very large agencies. Currently, it serves almost 200 staffing entities in the 

United States and Canada. Its extensive day-to-day support and industry knowledge ensure its 

clients can continue to operate smoothly with seamless backend logistics.

As the workforce continues to shift, Madison Resource Funding’s business has increased. In late 

2020, the firm sought a new bank to meet its vast and complex needs. Because it processes 

payroll for numerous staffing firms, its banking 

needs are transactionally intensive, requiring 

daily  communication  and  coordination.  It 

was looking for a bank that could ensure a 

smooth process across the board.

“Working  with  East  West  Bank  is  an 

actual  partnership  as  opposed  to  a 

strict  business  relationship.  We  work 

together  to  talk  through  what  would 

work  best  and  come  up  with  the 

solutions  from  there,”  said  Michelle 

McCowan,  Corporate  Controller  at 

Madison Resource Funding.

Working with East West 
Bank is an actual partnership 
as opposed to a sort of strict 
business relationship.

~Michelle McCowan,  
  Madison Resource Funding  
  Corporate Controller

Madison Resource Funding’s team coordinates with East West Bank’s staff often to 

ensure its clients’ thousands of employees are paid, their withholding taxes are paid 

and filed, and other logistics. The company continues to enjoy the positive customer 

service and support from the East West Bank team, going above and beyond to help 

it meet its clients’ needs.

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Honoring Film History and New Technology
A P P L E   T O W E R   T H E AT R E

Have  you  ever  bought  a  smartphone  in  an  opera  house?  Thanks  to  the  meticulous 

restoration  of  the  Tower  Theatre  in  Los  Angeles’  historic  Broadway  Theater  District, 

visitors  are  now  stepping  back  in  time  while  selecting  their  technology  devices  of  

the future.

Built  in  1927,  the  Baroque  Revival-style  Tower  Theatre  was  inspired  by  the  Paris  Opera 

House.  The  Delijani  family,  with  support  from  East  West  Bank,  returned  the  theater  to 

its former glory and it now serves as a flagship store for Apple, giving customers a one-

of-a-kind retail experience. Since re-opening in June 2021, it has been met with accolades 

from  customers  and  preservationists  alike.  Shahram  Delijani  credits  East  West  Bank 

with  cultivating  a  personal  relationship  with  the  team,  providing  creative  freedom  and  

needed support.

“It’s not every day that a client knows the Chairman and Chief Executive Officer of the bank and 

has a respectful and dynamic relationship with them,” said Delijani.

The restoration included everything from environmental remediation to seismically retrofitting 

the building. The Delijani family’s next project with East West Bank involves façade improvements 

of several buildings—including two additional theaters—from the 1920s and 1930s that  the family 

owns in the neighborhood.

“Over the last three decades, our focus has 

been on the interiors. Now, we’re bringing 

our  efforts  to  restoring  the  exteriors,” 

Delijani said. “To take a whole block back to 

what it looked like in the 1930s is exciting.”

For 

lovers  of  architecture,  technology 

and  film,  these  stunning  preservations  of  

Los Angeles history are not to be missed.

It’s not every day that a client 
knows the Chairman and 
Chief Executive Officer of the 
bank and has a respectful and 
dynamic relationship with them.

~Shahram Delijani,  
 Apple Tower Theatre Owner

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East West Bank has been a valuable partner since our early 
days in San Jose. Their support, professionalism and strong 
customer service make them an integral part of the success 
of our office.

~Ganesh V. Iyer, NIO Global CIO

Luxury Cars for a Cleaner Future
N I O

With luxury, state-of-the art electric vehicles (EVs) optimized for a fun driving experience, 

NIO is proof that saving the planet is anything but boring.

NIO,  whose  Chinese  name  translates  to  “Blue  Sky  Coming,”  specializes  in  premium  EVs 

with state-of-the-art technologies like autonomous driving and artificial intelligence (AI). By 

focusing on the user experience, NIO’s beautiful designs match its name.

“Our  mission  is  to  shape  a  joyful  lifestyle  by  offering  premium  smart  electric  vehicles,”  said 

Ganesh  V.  Iyer,  Global  CIO  with  NIO.  “Improved  smart  electric  car  technologies,  coupled 

with a better car ownership experience, will increase electric car adoption, leading to a more 

sustainable future.”

NIO’s  focus  on  the  driving  experience  is  a  paradigm  shift,  ensuring  environmentalism  via  

EVs does not occur at the expense of the driving experience. A start-up, NIO’s relationship with  

East West Bank helped implement its vision.

“All  businesses  must  overcome  challenges  as  they  establish  a  business  presence  while 

developing  unique  innovations,  some  of  which  are  financial,”  Iyer  said.  “East  West  Bank 

always  believed  in  us  and  our  success  and  supported  us  throughout  achieving  our  

current success.”

The company now has offices around the world. Its San Jose, California, Research and 

Innovation Center has more than 200 people, ensuring NIO continues to innovate in 

fields like AI, digital systems and autonomous driving hardware.

“East West Bank has been a valuable partner since our early days in San Jose,” Iyer 

said.  “Their  support,  professionalism  and  strong  customer  service  make  them  an 

integral part of the success of our office.”

With  a  solid  banking  relationship,  an  expanding  global  business  and  increased 

demand, NIO’s blue sky looks endless.

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H A U S E R   &   W I R T H   G A L L E R Y

Named Time Out L.A.’s “Best Gallery in Los Angeles” in 2021, Hauser & Wirth’s Los Angeles gallery 

reflects the city’s vibrant culture and diversity. 

“Hauser  &  Wirth  opened  its  Los  Angeles  location  in  2016  in  the  Arts  District,”  said  Marc  Payot, 

Hauser & Wirth’s Partner and President. “The art gallery creates a vibrant communal space that links 

art and architecture with a dynamic events program.” 

To  inspire  and  engage  the  city’s  diverse  populations,  the  gallery  collaborates  with  numerous 

cultural organizations on programs. In addition, the property’s components provide an immersive 

art  experience,  including  The  Gallery  Shop,  the  bookstore  ARTBOOK  and  the  onsite  restaurant 

Manuela, which features art the gallery curates. The 

Hauser & Wirth team lauds East West Bank’s industry 

knowledge,  which  has  helped  the  Bank  provide 

support quickly.

“East West Bank’s team is nimble and takes the time to 

understand the business while acting swiftly,” Payot 

said. “Their customer service is second to none.”

The gallery looks forward to a continued relationship 

with  the  Bank,  helping  the  company  provide 

memorable, art-infused experiences.

East West Bank’s team is 
nimble and takes the time 
to understand the business 
while acting swiftly.

~Marc Payot, Hauser & Wirth’s  
 Partner and President

                                                         © Hauser & Wirth Los Angeles, 2019. Photo: Elon Schoenholz

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                        © Glen Wilson / @dubarts

Using Art to Empower the Community
L A U R E N   H A L S E Y

Los  Angeles-based  artist  Lauren  Halsey  is  celebrated  world-wide  for  her  authentic  depictions  of 

people  and  places  from  within  her  community.  Her  influences  include  architecture,  afrofuturism, 

Parliament  Funkadelic’s  funk  operas  and  Ancient  Egypt,  among  others.  As  a  2021  recipient  of  the 

Gwendolyn Knight and Jacob Lawrence Prize for outstanding contemporary artists, Halsey will be 

featured in a solo exhibition at the Seattle Art Museum in 2022. 

“[The  Seattle  Art  Museum  exhibit]  remixes  what  we  think  we  know  of  Ancient  Egypt.  They’re 

tableaux  that  are  permanent  records  of  people,  narratives  and  communities,”  Halsey  said.  “I’ve 

turned this on its head to archive my neighborhood in a visual way.”

Halsey is as passionate about creating art as she is about empowering youth in her neighborhood. 

With  support  from  East  West  Bank,  Halsey  opened  the  Summaeverythang  Community  Center 

adjacent  to  her  art  studio,  which  provides  food  distribution,  homework  help,  basketball  and  art 

programs for youth in the South Los Angeles neighborhood her family has lived in since the 1920s.

“[Working  with  East  West  Bank]  has  been 

empowering,  especially  as  a  young  Black 

woman with very large, ambitious, rigorous 

and  intense  goals,”  said  Halsey.  “Working 

alongside the community with folks that can 

go  there  with  me,  that’s  the  most  special 

partnership I’ve had.”

Halsey’s  team  at  the  Summaeverythang 

Community  Center  comprises  childhood 

friends  and  neighbors,  working  to  help 

local  youth  succeed  while  facilitating  their 

creative expression.

[Working with East West Bank] 
has been empowering, especially 
as a young Black woman with 
very large, ambitious, rigorous 
and intense goals.

~Lauren Halsey, Artist

EAST WEST BANCORP 2021 ANNUAL REPORTEAST WEST BANCORP 2021 ANNUAL REPORT   
 
 
 
 
 
 
C O M M U N I T Y

S P O T L I G H T

21

Bringing The Oscars Experience to the People
A C A D E M Y   M U S E U M   O F   M O T I O N   P I C T U R E S

Film  brings  people  together,  connecting  with 

East West Bank is a natural fit for the Museum. 

our senses and emotions to teach us about the 

The Bank sponsors The Oscars Experience in the 

universal human condition.  

East West Bank Gallery, which allows visitors to 

The  Academy  Museum  of  Motion  Pictures 

(Academy  Museum)  immerses  the  public  into 

film,  connecting  museumgoers  from  around 

the  world  to  other  generations,  cultures  and 

accept  an  Oscar  as  if  they  were  onstage  at  the 

Academy  Awards.  In  addition,  Bank  Chairman 

&  CEO  Dominic  Ng  has  a  leadership  role  on 

the  Academy  Museum  Board  of  Trustees.  He 

currently  chairs  the  Collections  and  Exhibitions 

viewpoints. Since opening in 2021, the museum  

has  had  an  overwhelmingly  positive  response 

Committee.  

from the public.  

“People  are  blown  away,”  said  Bill  Kramer, 

Director and President of the Academy Museum. 

“East West Bank’s involvement at the leadership 

level has helped us attract diverse partners from 

around the world,” said Kramer. “We’re so proud 

of,  and  grateful  for,  our  partnership  with  East 

“Guests  are  staying  for  hours  longer  than  we 

anticipated. We’re reminding people why movies 

West Bank.”  

are so important to us.”  

The museum’s inclusive philosophy is reflected 

A  financial  institution  dedicated  to  connecting 

communities  and  amplifying  diverse  voices,  

in 

its  programming  with 

Japan’s  Hayao 

Miyazaki’s work in its first temporary exhibition. 

As 

film  evolves,  the  Academy  Museum’s 

exhibits  will  too,  creating  a  memorable  archive  

for generations. 

East West Bank’s involvement at the leadership level has helped 
us attract diverse partners from around the world. We’re so 
proud of, and grateful for, our partnership with East West Bank.

~Bill Kramer, Academy Museum Director and President

2020

EAST WEST BANCORP 2021 ANNUAL REPORTE A S T   W E S T   B A N CO R P   2 0 2 1   A N N U A L   R E P O R T

C O M M I T T E D   T O 
O U R   C O M M U N I T I E S

In many respects, 2021 was a year with as much uncertainty as 2020. As COVID-19 vaccines rolled out, 

communities faced fluctuating public health protocols in the wake of new variants, creating an uncertain 

financial climate rivaled only by 2020. These public health issues were compounded by continued supply chain 

challenges worldwide. In the face of these uncertainties, East West Bank remained steadfast in supporting the 

communities we serve through charitable giving and supporting our nonprofit partners. Here’s a look at some 

of the ways we remained nimble in supporting the community during another unpredictable year. 

T H E   U N I T E D   WAY   O F   G R E AT E R   L O S   A N G E L E S   

Commemorating 25 years of collaboration

East West Bank is proud to have a 25-year partnership with The 

United Way of Greater Los Angeles. Since 1996, the Bank has worked 

together with United Way, supporting its mission to advance health, 

education and financial stability around the world. This spirit of 

giving and volunteerism aligns with the Bank’s work. Over the  

25-year partnership, the Bank has raised more than $13.6 million for 

The United Way. Bank team members also fundraise and participate 

annually in WalkUnitedLA, a 5k walk/run hosted by The United Way 

of Greater Los Angeles and the Los Angeles Rams to support housing 

stability, access to education and economic mobility. It is a privilege 

to be a trusted—and longstanding—philanthropic partner.

22
22

23

S A N   G A B R I E L   VA L L E Y   H A B I TAT   
F O R   H U M A N I T Y   

Building Pasadena’s First Accessory Dwelling Unit

East West Bank team members partnered with the 

San Gabriel Valley Habitat for Humanity, the City 

of  Pasadena,  Pasadena  Community  Foundation 

and  Union  Station  Homeless  Services  to  help 

construct the City of Pasadena’s first accessory 

dwelling  unit  (ADU),  a  separate  living  area 

adjacent to an existing home. This unit will serve 

as a supportive housing unit for those coming 

out of homelessness, providing individuals with 

support  services  and  assistance  to  break  the 

cycle of homelessness.  

P R O M O T I N G   T O L E R A N C E   B Y   
F I G H T I N G   H AT E 

Combatting Racism and Intolerance Against  
Asian Americans and Pacific Islanders 

In  2021,  Asian  American  and  Pacific  Islander  (AAPI) 

communities  experienced  an 

increase 

in  anti-Asian 

sentiment  and  violence.  East  West  Bank  has  a  long-

standing  commitment  to  supporting  anti-discrimination 

and  organizations 

leading 

the 

fight  against  AAPI 

intolerance.  The  East  West  Bank  Foundation  contributed 

nearly $500,000 to organizations such as Stop AAPI Hate, 

Asian  Americans  Advancing  Justice  and  the  Asian  Pacific 

American Leadership Foundation, among others. In addition 

to  direct  contributions,  the  Bank  played  a  leadership  role 

in  bringing  national  awareness  on  how  to  address  and 

respond to hate in our communities.

S U P P O R T I N G   F I R S T   
R E S P O N D E R S 

Honoring Those Who Keep Us Safe

East  West  Bank  honored  the  City  of 

Pasadena’s  first  responders  at  a  Public 

Safety  and  Community  Engagement 

function  at  the  Bank’s  headquarters.  In 

addition  to  contributing  to  the  Pasadena 

Police  Foundation  and  the  Pasadena  Fire 

Department’s designated charity, 809 Fight 

4 Awareness, East West Bank celebrated the 

hard-working men and women who make our 

communities safe.

EAST WEST BANCORP 2021 ANNUAL REPORTE A S T   W E S T   B A N CO R P   2 0 2 1   A N N U A L   R E P O R T

S U M M A R Y   O F   S E L E C T E D   F I N A N C I A L   I N F O R M AT I O N

25

B O A R D   O F   D I R E C T O R S

Dominic Ng 
Chairman and Chief Executive Officer 

Rudolph I. Estrada  
Lead Director 

Chief Executive Officer 

Estradagy Business Advisors, LLC

Molly Campbell 
Former Director  

Port Department  

Port Authority of New York & New Jersey

Archana Deskus 
Senior Vice President and  

Chief Information Officer  

Intel Corporation

Jack C. Liu, Esq. 
Senior Attorney  

Alliance International  

Law Offices

Manuel P. Alvarez 
Founding Principal 

BridgeCounsel  

Strategies LLC

Iris S. Chan 
Chief Executive Officer  

Ameriway Inc.

Paul H. Irving 
Senior Fellow 

Milken Institute

Lester M. Sussman  
Retired Partner 

Deloitte & Touche

24

($ in millions, except per share data)
Summary of operations

2017

2018

2019

2020

2021

Net interest income

Net income

Diluted earnings per share

Dividends per share

Summary balance sheet

Total assets

Total loans

Total deposits*

Stockholders’ equity

Financial ratios

Net interest margin

Return on average assets

Return on average equity

$1,185

$506

$3.47

$0.80

$37,122

$29,054

$32,220

$3,842

3.48%

1.41%

13.7%

$1,387

$704

$4.81

$0.86

$41,042

$32,385

$35,440

$4,424

3.78%

1.83%

17.0%

$1,468

$674

$4.61

$1.06

$44,196

$34,779

$37,324

$5,018

3.64%

1.59%

14.2%

$1,377

$568

$3.97

$1.10

$52,157

$38,393

$44,863

$5,269

2.98%

1.16%

11.2%

$1,532 

$873 

$6.10 

$1.32 

$60,871 

$41,695 

$53,350 

$5,838 

2.72%

1.47%

15.7%

*Includes held-for-sale as of December 31, 2017.

Total Loans ($ in billions)

Total Deposits ($ in billions)

Total Assets ($ in billions)

7 %   C A G R *

$34.8

$32.4

$29.1

$41.7

$38.4

1 %   C A G R *

1

$53.4

$44.9

$35.4

$37.3

$32.2

1 0 %   C A G R *

$52.2

$60.9

$44.2

$41.0

$37.1

2017

2018

2019 2020 2021

2017

2018

2019 2020 2021

2017

2018

2019 2020 2021

*CAGR = 5-year compound annual growth rate, December 31, 2016 to December 31, 2021.

Capital Strength

EWBC 5-Year Stock Performance

Basel III Fully Phased-in Minimum Regulatory Requirements

High

Year-end

Low

EWBC 12.31.21

12.8%

12.8%

14.1%

$100

$87.77

$79.02

$50.49

$73.98

$43.53

$40.05

$63.92

$60.83

$48.07

$56.09

$48.70

$37.69

$51.88

$50.66

$22.55

10.5%

9.0%

8.5%

7.0%

4.0%

$80

$60

$40

$20

Tier 1  
leverage 
capital ratio

CET1
capital  
ratio

Tier 1  
risk-based 
capital ratio

Total  
risk-based 
capital ratio

2017

2018

2019

2020

2021

EAST WEST BANCORP 2021 ANNUAL REPORTEAST WEST BANCORP 2021 ANNUAL REPORT2 0 2 1   F I N A N C I A L   O V E R V I E W

C O N S O L I D AT E D   S TAT E M E N T   O F   I N C O M E

C O N S O L I D AT E D   B A L A N C E   S H E E T

As of December 31 
($ in millions, except shares)

ASSETS

Cash and cash equivalents

Interest-bearing deposits with banks

Assets purchased under resale agreements (“resale agreements”)

Securities: 

Available-for-sale (“AFS”) debt securities, at fair value

Restricted equity securities, at cost

Loans held-for-sale

Loans held-for-investment (net of allowance for loan losses of

$542 in 2021 and $620 in 2020) 

Investments in qualified affordable housing partnerships, net

Investments in tax credit and other investments, net

Premises and equipment, net
Goodwill

Operating lease right-of-use assets

Other assets

TOTAL ASSETS

LIABILITIES

Deposits:

Noninterest-bearing

Interest-bearing

Total deposits

Short-term borrowings

Federal Home Loan Bank (“FHLB”) advances

Assets sold under repurchase agreements (“repurchase agreements”)

Long-term debt and finance lease liabilities

Operating lease liabilities

Accrued expenses and other liabilities

Total liabilities

STOCKHOLDERS’ EQUITY

Common stock, $0.001 par value, 200,000,000 shares authorized;

167,790,645 and 167,240,600  shares issued in 2021 and 2020, respectively

Additional paid-in capital

Retained earnings

Treasury stock, at cost - 25,882,691 shares in 2021 and 25,675,371 shares in 2020

Accumulated other comprehensive (loss) income net of tax

Total stockholders’ equity

2021

2020

 $3,913 

 736 

 2,354 

9,965 
 77 

 1 

41,152 
 290 

 339 

 97 
 466 

 99 

$4,018

810

1,460

5,545
83

2

37,771
214

266

103
466

95

 1,382 

 $60,871 

1,324

$52,157

$22,845 

 30,505 

 53,350 

$16,298

28,565

44,863

 —   

 249 

 300 

 152 

 106 

 876 

21

652

300

152

103

797

 55,033 

46,888

—

 1,894 

 4,684 

 (650)

 (90)

 5,838 

—

1,858

4,001

(634)

44

5,269

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

 $60,871

$52,157

26

Year ended December 31 
($ in millions, except per share data)

INTEREST AND DIVIDEND INCOME

Loans receivable, including fees
AFS debt securities
Resale agreements
Restricted equity securities
Interest-bearing cash and deposits with banks

Total interest and dividend income

INTEREST EXPENSE

Deposits
Short-term borrowings
FHLB advances
Repurchase agreements
Long-term debt and finance lease liabilities

Total interest expense

Net interest income before (reversal of) provision for credit losses
(Reversal of) provision for credit losses

Net interest income after (reversal of) provision for credit losses

NONINTEREST INCOME

Lending fees
Deposit account fees
Interest rate contracts and other derivative income
Foreign exchange income
Wealth management fees
Net gains on sales of loans
Net gains on sales of AFS debt securities
Other investment income
Other income

Total noninterest income

NONINTEREST EXPENSE

Compensation and employee benefits
Occupancy and equipment expense
Deposit insurance premiums and regulatory assessments
Deposit account expense
Data processing
Computer software expense
Consulting expense
Legal expense
Other operating expense
Amortization of tax credit and other investments
Repurchase agreements’ extinguishment cost

Total noninterest expense

Income before income taxes

Income tax expense

NET INCOME

EARNINGS PER SHARE

Basic
Diluted

27

2021

2020

$1,425 
 144 
 32 
 2 
 16 
1,619 

69 
—
 7 
 8 
 3 
 87 
 1,532 
 (35)
 1,567 

78 
 71 
 23 
 49 
 26 
 9 
 1 
 17 
 12 
 286 

434 
 63 
 18 
 16
 16 
 31 
 7
 8
 82 
122
—
 797 

 1,056 

 183 

$873 

$6.16 
$6.10

$1,464
83
21
2
25
1,595

185
1
14
12
6
218
1,377
210
1,167

75
48
32
22
17
4
12
11
14
235

404
66
15
14
17
29
5
8
79
70
9
716

686

118

$568

$3.99
$3.97

EAST WEST BANCORP 2021 ANNUAL REPORTEAST WEST BANCORP 2021 ANNUAL REPORTI N V E S T O R   I N F O R M AT I O N

C O V E R   A R T   C O N C E P T

29

Water is the fundamental life force of civilization, and whether calm or rough, it is always awe-

inspiring. The 2021 Annual Report cover design builds on the duality of water as a metaphor for 

the year’s unpredictability. Like the cover’s visual depiction of water’s ebb and flow, 2021 brought 

numerous unforeseen challenges to communities the Bank serves. 

These  waves  of  uncertainty  rippled  throughout  2021.  Despite  this,  East  West  Bank  remained  a 

steadfast, anchoring force for clients, helping them rise above challenges and thrive. The placement 

of the Bank’s logo in the cover design is anchored in strength, demonstrating the Bank’s unyielding 

commitment to helping clients through the year’s unprecedented storms.  

The undulating wave motif in the design represents the Bank’s ability to stay flexible—yet ultimately 

remain powerful. Like a wave, we leveraged our strength and fluidity to provide support for clients 

and  helped  many  clients  achieve  economic  success.  The  cover  design  further  underscores  the 

Bank’s  adaptability  and  resilience  during  a  challenging  year  through  movement,  abstract  dot 

patterns and subtle gradients of blue.   

In  many  Asian  cultures,  gratitude  can  be  expressed  by  paying  tribute  to  the  life-giving  water 

source. This is encapsulated by the Chinese characters: 

 or “Think of the Source When You 

Drink.” The Bank expresses gratitude to staff and customers through this design.    

飮水思源

Transfer Agent and Registrar

Stockholders with inquiries about accounts, 
lost stock certificates or changes of address 
may contact the Computershare customer 
service department:

Computershare 
462 South 4th St., Suite 1600 
Louisville, KY 40202

Toll-free within the U.S: 877.254.8651 
International callers: 201.680.6578  
(available 24 hours a day)

Financial Information and Mailings

The company’s annual reports on Form 
10-K, quarterly financial results and other 
financial information may be obtained by 
writing or calling:

East West Bancorp, Inc. 
Investor Relations 
135 N. Los Robles Ave., 7th Floor 
Pasadena, CA 91101 
626.768.6000

To receive company news releases via email, 
please contact Investor Relations at the  
telephone number or address above or  
sign up at www.eastwestbank.com/investors.

Annual Meeting

The 2022 Annual Meeting of Stockholders  
will be held virtually at 2 p.m. Pacific Time 
on May 26, 2022.

Formal notice of the meeting with a proxy card 
and proxy statement is being mailed to all 
stockholders of record as of April 1, 2022.

The proxy statement, annual report on  
Form 10-K and proxy card are available  
at www.eastwestbank.com/annual.

Independent Registered Public  
Accounting Firm 
KPMG LLP

Number of Shares Outstanding at  
December 31, 2021 
141,907,954 

Exchange 
NASDAQ: EWBC

28

EAST WEST BANCORP 2021 ANNUAL REPORTEAST WEST BANCORP 2021 ANNUAL REPORT30

Corporate Headquarters 
135 N. Los Robles Ave., Pasadena, CA 91101

626.768.6000

eastwestbank.com

Back Cover

EAST WEST BANCORP 2021 ANNUAL REPORT